CB COMMERCIAL HOLDINGS INC
DEF 14A, 1996-10-07
REAL ESTATE
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<PAGE>
 

                           SCHEDULE 14A INFORMATION

          Proxy Statement Pursuant to Section 14(a) of the Securities
                    Exchange Act of 1934 (Amendment No.  )
        
Filed by the Registrant [X]

Filed by a Party other than the Registrant [_] 

Check the appropriate box:

[_]  Preliminary Proxy Statement        [_]  Confidential, for Use of the 
                                             Commission Only (as permitted by
                                             Rule 14a-6(e)(2))
[X]  Definitive Proxy Statement 

[_]  Definitive Additional Materials 

[_]  Soliciting Material Pursuant to Section 240.14a-11(c) or Section 240.14a-12

                         CB COMMERCIAL HOLDINGS, INC.
- --------------------------------------------------------------------------------
               (Name of Registrant as Specified In Its Charter)


- --------------------------------------------------------------------------------
   (Name of Person(s) Filing Proxy Statement, if other than the Registrant)

   
Payment of Filing Fee (Check the appropriate box):

[_]  $125 per Exchange Act Rules 0-11(c)(1)(ii), 14a-6(i)(1), 14a-6(i)(2)
     or Item 22(a)(2) of Schedule 14A.

[_]  $500 per each party to the controversy pursuant to Exchange Act Rule
     14a-6(i)(3).

[_]  Fee computed on table below per Exchange Act Rules 14a-6(i)(4) and 0-11.

   
     (1) Title of each class of securities to which transaction applies:

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     (2) Aggregate number of securities to which transaction applies:

     -------------------------------------------------------------------------


     (3) Per unit price or other underlying value of transaction computed
         pursuant to Exchange Act Rule 0-11 (Set forth the amount on which
         the filing fee is calculated and state how it was determined):

     -------------------------------------------------------------------------
      

     (4) Proposed maximum aggregate value of transaction:

     -------------------------------------------------------------------------


     (5) Total fee paid:

     -------------------------------------------------------------------------

[X]  Fee paid previously with preliminary materials.
     
[_]  Check box if any part of the fee is offset as provided by Exchange
     Act Rule 0-11(a)(2) and identify the filing for which the offsetting fee
     was paid previously. Identify the previous filing by registration statement
     number, or the Form or Schedule and the date of its filing.
     
     (1) Amount Previously Paid:
 
     -------------------------------------------------------------------------


     (2) Form, Schedule or Registration Statement No.:

     -------------------------------------------------------------------------


     (3) Filing Party:
      
     -------------------------------------------------------------------------


     (4) Date Filed:

     -------------------------------------------------------------------------

Notes:




<PAGE>
 
October 7, 1996



Dear Stockholder:

SUBJECT:  Proxy Materials
          ---------------

You are cordially invited to attend a Special Meeting of Stockholders which
will be held at 8:00 a.m. on Wednesday, October 30, 1996, in Los Angeles,
California.

Enclosed in this packet are the following materials:

    1.   Proxy ballot, which is INSIDE THE SMALL POCKET OF THE MAILING ENVELOPE
with the address showing.  If you have a portion of your CAP funds invested in
shares of the Company, your packet includes a second ballot (blue) to be
completed in addition to the white ballot in order to vote those shares held by
          -------------------------------                                      
the CAP Trustee.  If you own shares through CAP, but do not own any other
shares, only a blue ballot is enclosed.

The matter for consideration on the ballot is the proposed recapitalization
of the Company's capital structure, as described in detail in the enclosed Proxy
Statement.  Other matters may properly come before the Meeting.

    2.   Notice of Special Meeting of Stockholders and Proxy Statement.  The
notice summarizes and the Proxy Statement explains in detail the proposed
recapitalization.

    3.   Return envelope for the proxy ballots.

Although you may currently plan to attend the Meeting, please sign and return
your proxy ballot(s) in the enclosed envelope at your earliest opportunity to
assure that your shares will be represented and voted at the Meeting, even if
you cannot attend.  If the address which appears on the proxy ballot is not your
current address, please indicate your correct address on the proxy ballot.

Sincerely,


James J. Didion
<PAGE>
 
    WHETHER OR NOT YOU PLAN TO ATTEND THE MEETING, PLEASE SIGN AND RETURN THE
ENCLOSED PROXY AS PROMPTLY AS POSSIBLE IN THE ENCLOSED POSTAGE PREPAID ENVELOPE.
IF YOU ARE ABLE TO ATTEND THE MEETING AND WISH TO VOTE YOUR SHARES PERSONALLY,
YOU MAY DO SO AT ANY TIME BEFORE THE PROXY IS EXERCISED.


        ===============================================================
                         IF YOU HOLD STOCK DIRECTLY AND
                     THROUGH THE CAP PLAN PLEASE NOTE THAT
              YOU MUST FILL OUT BOTH THE WHITE AND THE BLUE PROXY.
        ===============================================================



                          CB COMMERCIAL HOLDINGS, INC.


                   NOTICE OF SPECIAL MEETING OF STOCKHOLDERS


                          TO BE HELD OCTOBER 30, 1996



To Our Stockholders:

    You are invited to attend a Special Meeting of Stockholders of CB COMMERCIAL
HOLDINGS, INC., a Delaware corporation (the "Company"), to be held on Wednesday,
October 30, 1996, at 8 A.M., local time at The Sheraton Grande Hotel, 333 South
Figueroa Street, Los Angeles, California, to consider and approve the proposed
recapitalization of the Company's capital structure as described herein (the
"Recapitalization").  The Recapitalization consists of the following components,
and approval of the Recapitalization will constitute approval of each component:

    1.   The issuance of a number of shares of a new class of common stock, par
         value $.01 per share, of the Company ("New Common Stock"), not to
         exceed 5,000,000 shares, to be issued pursuant to a Proposed Public
         Offering.  As used herein, the term "Proposed Public Offering" refers
         to an underwritten public offering of New Common Stock by the Company
         for a public offering price of not less than $18.75 per share which (i)
         is completed on or before March 31, 1997, (ii) generates gross proceeds
         of at least $75 million and (iii) results in the listing of such New
         Common Stock on the New York Stock Exchange or the approval for
         quotation of such New Common Stock on the National Association of
         Securities Dealers Automated Quotation System.  Upon consummation of
         the Proposed Public Offering, and assuming the holders of the Class B-1
         Common Stock approve the Recapitalization, the New Common Stock will be
         the only class of common stock of the Company.

    2.   Subject to consummation of the Proposed Public Offering, the issuance
         to the holders of the Company's Class B-1 Common Stock and Class B-2
         Common Stock of one share of New Common Stock for each share of Class
         B-1 Common Stock and Class B-2 Common Stock.  The existing Class B-1
         and Class B-2 Common Stock will automatically convert into New Common
         Stock upon the consummation of the Proposed Public Offering and the New
         Common Stock will replace the Class B-1 and Class B-2 Common Stock.
<PAGE>
 
    3.   Subject to consummation of the Proposed Public Offering, the issuance
         to the holders of the Company's Series A-1, Series A-2 and Series A-3
         Preferred Stock (the "Existing Preferred Stock") of an equal number of
         shares of the new Series A-1, Series A-2 and Series A-3 preferred
         stock, respectively (collectively, the "New Preferred Stock"), having
         terms and conditions similar to the existing Preferred Stock, except
         that (i) effective October 1, 1996, the New Preferred Stock will have a
         2.5% quarterly dividend, (ii) the quarterly dividend shall bear
         compound interest under certain circumstances if not paid when due, and
         (iii) the New Preferred Stock shall be convertible from time to time
         into a lesser number of shares of New Common Stock at the option of the
         holder thereof. The Existing Preferred Stock will automatically convert
         into the New Preferred Stock upon consummation of the Proposed Public
         Offering, and the New Preferred Stock will replace the Series A-1,
         Series A-2 and Series A-3 Existing Preferred Stock.

    4.   Subject to consummation of the Proposed Public Offering, the issuance
         to the holders of the Company's Class C-1 Common Stock of a number of
         shares of New Common Stock (which will replace the Class C-1 Common
         Stock) equal to the C-1 Conversion Rate multiplied by the number of
         shares of Class C-1 Common Stock held by such holder.  The C-1
         Conversion Rate is (i) the greater of (A) the price at which each share
         of New Common Stock is offered to the public in the Proposed Public
         Offering minus $10.00 and (B) $22.00 minus $10.00, divided by (ii) the
         greater of the price at which each share of New Common Stock is offered
         to the public in the Proposed Public Offering and $22.00.  The existing
         Class C-1 Common Stock will automatically convert into New Common Stock
         upon the consummation of the Proposed Public Offering.

    5.   Subject to consummation of the Proposed Public Offering, the amendment
         and restatement of the Company's Third Amended and Restated Certificate
         of Incorporation to, among other things, (i) change the name of the
         Company to CB Commercial Real Estate Services Group, Inc.; (ii) provide
         for (A) the automatic conversion, upon consummation of the Proposed
         Public Offering, of the Class B-1 Common Stock and Class B-2 Common
         Stock (which will be replaced on a one-for-one basis with New Common
         Stock), the Class C-1 Common Stock (which will be replaced with New
         Common Stock determined according to the formula set forth above) and
         the Series A-1, Series A-2 and Series A-3 Existing Preferred Stock
         (which will be replaced on a one-for-one basis with Series A-1, Series
         A-2 and Series A-3 New Preferred Stock, respectively), and (B) the New
         Common Stock as the only class of common stock of the Company following
         the consummation of the Proposed Public Offering; (iii) provide for the
         elimination of Class C-R Common Stock and Class J Common stock (the
         outstanding shares of which will be repurchased for $0.01 per share);
         (iv) provide for an increase in the total number of shares of capital
         stock which the Company is authorized to issue from 27,200,002 to
         108,000,000 and an increase in the number of shares of common stock
         (which will be comprised of the New Common Stock) which the Company is
         authorized to issue from 19,200,002 to 100,000,000; (v) eliminate
         classes of directors; (vi) provide that the New Common Stock and New
         Preferred Stock will vote together as a class for directors and on
         other matters, except where a separate class vote is required by law;
         (vii) eliminate existing provisions which provide for cumulative
         voting; and (viii) effectuate the other components of the
         Recapitalization and make certain other changes, as set forth on
         Exhibit A hereto.

    6.   Subject to consummation of the Proposed Public Offering, the amendment
         and restatement of the Company's Second Amended and Restated By-Laws
         to, among other things, eliminate provisions requiring stockholder
         approval by class or supermajority vote and make certain other changes,
         as set forth on Exhibit C hereto.

    7.   The termination of the Company's Amended and Restated Stockholders'
         Agreement dated as of April 18, 1989 among the Company and certain of
         its stockholders (the "Stockholders' Agreement"), effective upon
         consummation of the Proposed Public Offering.

    Notwithstanding the foregoing, in the event the Recapitalization is approved
by the requisite vote of each class of capital stock entitled to vote thereon
but is not approved by the holders of Class B-1 Common Stock, voting 

                                      -2-
<PAGE>
 
as a separate class, each component of the Recapitalization shall become
effective, but the New Certificate will be modified as set forth in Exhibit A-2
to provide that the outstanding shares of Class B-1 Common Stock will not
convert into shares of New Common Stock but will remain as a separate class of
capital stock of the Company with substantially the same rights and privileges
as provided in the Existing Certificate.

    All of the above matters are more fully described in the accompanying Proxy
Statement.  Only stockholders of record at the close of business on September
16, 1996 are entitled to notice of and to vote at the meeting and any
adjournment thereof.

                             BY ORDER OF THE BOARD OF DIRECTORS



                             JAMES J. DIDION
                             Chairman of the Board

Los Angeles, California
October 4, 1996

                                      -3-
<PAGE>
 
                          CB COMMERCIAL HOLDINGS, INC.
                            533 SOUTH FREMONT AVENUE
                      LOS ANGELES, CALIFORNIA  90071-1798


                                PROXY STATEMENT


GENERAL

    This Proxy Statement is furnished to holders of Class B-2 Common Stock of 
CB Commercial Holdings, Inc., a Delaware corporation (the "Company"), in
connection with the solicitation by the Company's Board of Directors of proxies
to be voted at a Special Meeting of Stockholders to be held on October 30, 1996,
or at any adjournment or postponement thereof, for the purposes set forth in the
accompanying Notice of Special Meeting of Stockholders. The holders of the
Company's other classes of stock not subject to the proxy solicitation
requirements of the Securities Exchange Act of 1934 are also being sent copies
of this Proxy Statement. The holders of Preferred Stock have already agreed to
vote all 4,000,000 shares of Preferred Stock in favor of (with no votes against)
the Recapitalization. All of the holders of Class C-1 Common Stock have
irrevocably appointed officers of the Company to vote such shares in favor of
the Recapitalization. Class B-2 stockholders of record on September 16, 1996
will be entitled to vote at the Special Meeting. The Special Meeting will be
held on October 30, 1996 at 8 A.M., local time, at The Sheraton Grande Hotel,
333 South Figueroa Street, Los Angeles, California. The Company's Proxy
Statement and form of proxy are being mailed or delivered to stockholders on
approximately October 7, 1996. For purposes of this Proxy Statement, "CB
Commercial" refers to the Company's wholly-owned subsidiary CB Commercial Real
Estate Group, Inc. and the "Company" refers to CB Commercial Holdings, Inc. and
its subsidiaries, including CB Commercial and the subsidiaries of CB Commercial,
unless the context otherwise requires.

    T. Rowe Price Trust Company is the trustee ("Trustee") for the Company's
Capital Accumulation Plan ("Cap Plan") and will vote the shares of the Class B-2
Common Stock held within the Cap Plan ("Cap Plan Shares") as directed on the
enclosed blue proxy card by each Cap Plan participant to whose account shares
have been credited.  The Trustee will vote any Cap Plan Shares for which
participant directions are not received as directed by the Operating Committee
of the Company's Board of Directors.  At September 16, 1996, there were
2,842,775 shares of Class B-2 Common Stock held within the Cap Plan.  For a
period of at least 180 days after completion of the Proposed Public Offering,
the Trustee will not be permitted, directly or indirectly, to sell or dispose of
any shares of capital stock of the Company outside the Cap Plan except in
connection with a distribution to Cap Plan participants whose employment has
terminated.

    If a stockholder has shares under an IRA arrangement, the enclosed white
proxy card will serve as voting instructions for the shares held in an IRA as
well as shares registered solely in the stockholder's name.


REVOCABILITY OF PROXIES

    Shares represented by a duly executed proxy in the accompanying form
received by the Board of Directors prior to the meeting will be voted at the
meeting.  Any such proxy may be revoked at any time prior to exercise by the
execution and submission of a later dated proxy or by voting in person at the
special meeting.  If a stockholder specifies a choice with respect to any matter
to be voted upon by means of the ballot provided in the accompanying form of
proxy, the shares will be voted in accordance with the specification so made.

                                      -1-
<PAGE>
 
SOLICITATION OF PROXIES

          The expense of soliciting proxies will be borne by the Company.  The
principal solicitation of proxies is being made by mail and personal delivery;
however, additional solicitation may be made by telephone, telegram or other
means by Directors, officers, employees or agents of the Company.  No additional
compensation will be paid to these individuals for any such services.

                                      -2-
<PAGE>
 
                               TABLE OF CONTENTS
                               -----------------
<TABLE>
<CAPTION>
                                                                            Page
                                                                            ----
<S>                                                                         <C>
SUMMARY...................................................................    5
    The Recapitalization..................................................    5
    Stockholder Approval Solicited........................................    6

BACKGROUND................................................................    7

PROPOSAL TO AUTHORIZE THE RECAPITALIZATION AND EACH OF THE TRANSACTIONS
WHICH COMPRISE THE RECAPITALIZATION.......................................    8

PROPOSED PUBLIC OFFERING..................................................   10
    Proposed Public Offering..............................................   10
    Capitalization........................................................   11
    Senior Secured Debt Repayment and Amendments..........................   12
    Senior Subordinated Debt Amendments...................................   12
    Preliminary Terms of the Proposed Public Offering.....................   13
    Advantages and Disadvantages of Being a Publicly Traded Company.......   14

ISSUANCE OF NEW COMMON STOCK TO HOLDERS OF CLASS B-1 COMMON STOCK
AND CLASS B-2 COMMON STOCK................................................   14
    Automatic Conversion of Class B-1 Common Stock and Class B-2 
      Common Stock into New Common Stock..................................   14
    Description of Class B-1 Common Stock, Class B-2 Common Stock
      and New Common Stock................................................   15

ISSUANCE OF NEW PREFERRED STOCK TO HOLDERS OF EXISTING PREFERRED
STOCK AND CONVERSION OF PREFERRED STOCK...................................   15
    Preference Dividend...................................................   15
    Conversion of New Preferred Stock.....................................   16
    Description of Existing Preferred Stock, New Preferred Stock
      and New Common Stock................................................   18

ISSUANCE OF NEW COMMON STOCK TO HOLDERS OF CLASS C-1 COMMON STOCK.........   18
    Automatic Conversion of Class C-1 Common Stock into
      New Common Stock....................................................   18
    Description of Class C-1 Common Stock and New Common Stock............   19

PURCHASE OF CLASS C-R COMMON STOCK AND CLASS J COMMON STOCK...............   19

AMENDMENTS TO THE COMPANY'S THIRD RESTATED CERTIFICATE OF INCORPORATION...   19
    Name Change...........................................................   19
    Increase in Number of Authorized Shares of Common Stock...............   20
    Series A-1, A-2 and A-3 New Preferred Stock...........................   20
    Automatic Conversion of Class B-1 Common Stock, Class B-2
      Common Stock and Class C-1 Common Stock into New Common Stock.......   21
    Elimination of Class Voting Provisions................................   21

AMENDMENTS TO BY-LAWS.....................................................   22
    Elimination of Classes of Directors and Class Voting Requirements.....   22
    Other Changes in New By-Laws..........................................   23

TERMINATION OF STOCKHOLDERS' AGREEMENT....................................   24
    Description of Existing Stockholders' Agreement.......................   24
    Effectiveness of Termination..........................................   25

CERTAIN FEDERAL INCOME TAX CONSEQUENCES OF THE RECAPITALIZATION...........   25
</TABLE> 

                                      -3-
<PAGE>
 
<TABLE> 
<S>                                                                         <C>
    Federal Income Tax Consequences to the Company........................   26
    Federal Income Tax Consequences to the Class B-2 Common
      Stockholders........................................................   26

DESCRIPTION OF EXISTING CAPITAL STOCK.....................................   26
    General...............................................................   27
    Voting Rights.........................................................   27
    Redemption............................................................   28
    Dividends.............................................................   28
    Distribution Upon Liquidation.........................................   28
    Preemptive Rights.....................................................   29
    Mandatory Repurchases of Class C-R Common Stock.......................   29
    Transfer Restrictions.................................................   29

DESCRIPTION OF CAPITAL STOCK AFTER APPROVAL  OF THE  RECAPITALIZATION AND
CONSUMMATION OF THE PROPOSED PUBLIC OFFERING..............................   29
    New Common Stock......................................................   30
    New Preferred Stock...................................................   30
    Registration Rights...................................................   31

BOARD RECOMMENDATION......................................................   32

SECURITY OWNERSHIP AND REQUIRED VOTES.....................................   32
    Security Ownership of Directors and Executive Officers................   34
    Security Ownership of Principal Stockholders..........................   37

APPRAISAL RIGHTS..........................................................   39

OTHER MATTERS.............................................................   39

Exhibit A-1  - Proposed Fourth Restated Certificate of Incorporation of
        CB Commercial Real Estate Services Group, Inc. 

Exhibit A-2  - Alternate Proposed Fourth Restated Certificate of
        Incorporation of CB Commercial Real Estate Services Group, Inc. 

Exhibit B - Third Restated Certificate of Incorporation of
        CB Commercial Holdings, Inc. 

Exhibit C - Proposed Third Amended and Restated By-Laws of CB Commercial
        Real Estate Services Group, Inc. 

Exhibit D - Second Amended and Restated By-Laws of CB Commercial
        Holdings, Inc. 

Exhibit E - Stockholders' Agreement
</TABLE>

                                      -4-
<PAGE>
 
                                    SUMMARY


THE RECAPITALIZATION

    CB Commercial Holdings, Inc. (the "Company") is proposing to effect a
recapitalization of its existing capital structure (the "Recapitalization")
consisting of the following:

 .   a public offering of a number of shares of a new class of common stock, par
    value $.01 per share, of the Company ("New Common Stock") for not less than
    $18.75 per share, to be completed on or before March 31, 1997 with gross
    proceeds of at least $75 million which will result in either the listing of
    such New Common Stock on the New York Stock Exchange or the approval for
    quotation of such New Common Stock on the National Association of Securities
    Dealers Automated Quotation System (the "Proposed Public Offering")

 .   the repayment of a portion of the Company's long term debt with
    substantially all of the proceeds from the Proposed Public Offering as
    follows:  (i) the net proceeds of the Proposed Public Offering generated
    from the gross proceeds up to $75 million will be applied to repayment of
    the Company's senior secured debt and (ii) any additional net proceeds
    generated by the Proposed Public Offering will be applied one-half to
    repayment of the Company's senior secured debt and one-half to repayment of
    the deferred interest on the Company's senior subordinated debt of
    approximately $10 million, with any remaining net proceeds being used for
    general corporate purposes, including funding of future acquisitions by the
    Company

 .   the amendment of the terms of the Company's senior secured debt and senior
    subordinated debt

 .   upon the consummation of the Proposed Public Offering, the amendment of the
    Third Restated Certificate of Incorporation (the "Existing Certificate") and
    the Company's Second Amended and Restated By-Laws (the "Existing By-Laws")
    to, among other things, (i) change the name of the Company to CB Commercial
    Real Estate Services Group, Inc., (ii) provide for the New Common Stock as
    the only class of common stock of the Company and provide for the New
    Preferred Stock (comprised of Series A-l, Series A-2 and Series A-3) having
    the terms described below, (iii) provide for an increase in the total number
    of shares of capital stock which the Company is authorized to issue from
    27,200,002 to 108,000,000 and an increase in the number of shares of common
    stock which the Company is authorized to issue (which will be comprised of
    the New Common Stock) from 19,200,002 to 100,000,000, (iv) eliminate classes
    of directors, (v) provide that the New Common Stock and New Preferred Stock
    will vote together as a class for directors and on other matters, except
    where a separate class vote is required by law, (vi) eliminate provisions
    requiring director or stockholder approval by class or supermajority vote,
    (vii) provide for the conversion of Class B-l Common Stock, Class B-2 Common
    Stock and Class C-1 Common Stock into New Common Stock as set forth below,
    (viii) provide for the conversion of the Series A-1, Series A-2 and Series
    A-3 Existing Preferred Stock into Series A-1, Series A-2 and Series A-3 New
    Preferred Stock, respectively, and (ix) make certain other changes, as set
    forth herein

 .   the automatic conversion of the Company's outstanding shares of Class B-1
    Common Stock and Class B-2 Common Stock into an equal number of shares of
    New Common Stock upon the consummation of the Proposed Public Offering

 .   in the event the Recapitalization is approved by the requisite vote of each
    class of capital stock entitled to vote thereon but is not approved by the
    holders of Class B-1 Common Stock, voting as a separate class, each
    component of the Recapitalization shall become effective, but the New
    Certificate will be modified as set forth in Exhibit A-2 to provide that the
    outstanding shares of Class B-1 Common Stock will not convert into shares of
    New Common Stock but will remain as a separate class of capital stock of the
    Company with substantially the same rights and privileges as provided in the
    Existing Certificate

                                      -5-
<PAGE>
 
 .   upon the consummation of the Proposed Public Offering, the automatic
    conversion of the Company's outstanding shares of Series A-1, Series A-2 and
    Series A-3 Preferred Stock (the "Existing Preferred Stock") into an equal
    number of shares of new Series A-1, Series A-2 and Series A-3 preferred
    stock, respectively (collectively, the "New Preferred Stock"), having terms
    and conditions similar to the existing Preferred Stock, except that (i)
    effective October 1, 1996, the New Preferred Stock will have a 2.5%
    quarterly dividend, (ii) the quarterly dividend shall bear compound interest
    under certain circumstances, and (iii) the New Preferred Stock shall be
    convertible from time to time into a lesser number of shares of New Common
    Stock at the option of the holder thereof (the conversion ratio depends upon
    the average closing price of a share of New Common Stock over a 20 day
    trading period and ranges from .78 shares of New Common Stock for each share
    of New Preferred Stock if the New Common Stock price is between $10.00 and
    $21.99 per share, to .60 shares of New Common Stock for each share of New
    Preferred Stock if the New Common Stock price is $30 per share or more)

 .   the automatic conversion of the Company's outstanding shares of Class C-1
    Common Stock into a lesser number of shares of New Common Stock upon the
    consummation of the Proposed Public Offering and the elimination from the
    Company's Restated Certificate of Incorporation of Class C-1 Common Stock as
    a class of the Company's capital stock

 .   the purchase by the Company of all outstanding shares of Class C-R Common
    Stock (800,000 shares outstanding) and Class J Common Stock (2 shares
    outstanding) for $0.01 per share, the cancellation of such shares and the
    elimination of such classes of capital stock from the Company's Restated
    Certificate of Incorporation upon consummation of the Proposed Public
    Offering

 .   the termination of the Stockholders' Agreement dated as of April 18, 1989
    among the Company and certain of its stockholders (the "Stockholders'
    Agreement"), effective upon consummation of the Proposed Public Offering


STOCKHOLDER APPROVAL SOLICITED

    The Company is soliciting stockholder approval of the Recapitalization,
which will authorize the Company to (1) issue shares of New Common Stock in
connection with the Proposed Public Offering, (2) subject to consummation of 
the Proposed Public Offering, issue shares of the Company's New Preferred 
Stock upon conversion of the Existing Preferred Stock (a conversion which will
automatically occur upon consummation of the Proposed Public Offering), 
(3) effective upon the consummation of the Proposed Public Offering, increase
the total number of shares of capital stock which the Company is authorized to
issue from 27,200,000 to 108,000,000 and increase the number of shares of common
stock which the Company is authorized to issue from 19,200,002 to 100,000,000,
(4) subject to consummation of the Proposed Public Offering, issue shares of the
Company's New Common Stock upon the conversion of the Class B-1 Common Stock,
Class B-2 Common Stock and Class C-1 Common Stock (a conversion which will occur
automatically upon consummation of the Proposed Public Offering), (5) issue
shares of New Common Stock upon the conversion of the New Preferred Stock from
time to time at the option of each holder of the New Preferred Stock, 
(6) subject to consummation of the Proposed Public Offering, amend and restate
the Existing Certificate and Existing By-Laws as set forth herein, and 
(7) terminate the Stockholders' Agreement, effective upon consummation of the
Proposed Public Offering. If the Company's stockholders approve the
Recapitalization but the Proposed Public Offering does not occur, the proposed
amendments to the Existing Certificate and Existing By-Laws will not be
implemented and no other elements of the Recapitalization will occur.

    If the Company's stockholders approve the Recapitalization, then upon
consummation of the Proposed Public Offering the Company's capital stock will 
be changed as follows:

    1.   The Company will be authorized to issue a total of 108,000,000 shares
         of capital stock, of which 8,000,000 shall be preferred stock
         (including 4,000,000 shares of New Preferred Stock) and 100,000,000
         shall be New Common Stock.

                                      -6-
<PAGE>
 
    2.   Each share of the outstanding Series A-1, Series A-2 and Series A-3
         Existing Preferred Stock will be automatically converted into a share
         of Series A-1, Series A-2 and Series A-3 New Preferred Stock,
         respectively, upon consummation of the Proposed Public Offering and the
         New Preferred Stock will be convertible, at the option of the holder
         thereof, into shares of New Common Stock at a ratio ranging from .60
         shares (if the market price for the New Common Stock is $30.00 or more)
         to .78 shares (if the market price for the New Common Stock is $10.00
         to $21.99) of New Common Stock for each share of New Preferred Stock.
         The conversion of all of the 4,000,000 outstanding shares of New
         Preferred Stock would result in the issuance of an additional 2,400,000
         to 3,120,000 shares of New Common Stock.

    3.   Each share of the outstanding Class B-1 Common Stock and Class B-2
         Common Stock will be automatically converted into a share of New Common
         Stock upon consummation of the Proposed Public Offering.

    4.   Each share of the outstanding Class C-1 Common Stock will be
         automatically converted into a lesser number of shares of New Common
         Stock, which number of shares will depend upon the price at which the
         New Common Stock is sold to the public in the Proposed Public Offering.

    5.   Each outstanding share of Class C-R Common Stock and Class J Common
         Stock will be repurchased by the Company for $0.01 per share, all such
         shares will be canceled and the Class C-R Common Stock and Class J
         Common Stock will be eliminated.

    The Board of Directors of the Company has approved the Recapitalization and
recommends that its stockholders vote in favor of the Recapitalization thereby
approving each of the components of the Recapitalization.

    Reference is made to, and this summary is qualified in its entirety by, the
more detailed information contained elsewhere in this Proxy Statement and the
Exhibits hereto which contain further information, some of which is not
summarized herein.  STOCKHOLDERS OF THE COMPANY ARE URGED TO REVIEW THE ENTIRE
PROXY STATEMENT CAREFULLY.


                                   BACKGROUND

    The Company is the owner of all of the outstanding stock of CB Commercial
Real Estate Group, Inc. ("CB Commercial").  In March of 1989, a group of six
officers of CB Commercial (then named Coldwell Banker Commercial Group, Inc.)
led by Mr. James J. Didion, the Chairman of the Board and Chief Executive
Officer of the Company, and an investor group formed by Mr. Frederic V. Malek
and The Carlyle Group, L.P. ("Carlyle"), a Washington, D.C.-based private
merchant bank, formed the Company for the sole purpose of purchasing CB
Commercial from a subsidiary of Sears, Roebuck and Co.  The acquisition of CB
Commercial, which was completed on April 19, 1989 (the "Acquisition"), was
financed through senior secured and senior subordinated borrowings and equity
contributions.  The equity investors consisted of (i) the preferred stock
investors, who purchased 4,000,000 shares of Preferred Stock for $10.00 per
share or $40 million in the aggregate, (ii) the Carlyle investors, who purchased
1,850,000 shares of Class B-1 Common Stock for $10.00 per share or $18.5 million
in the aggregate, and (iii) the employee investors, who purchased 2,924,733
shares of Class B-2 Common Stock for $10.00 per share in connection with the
initial capitalization of the Company and in a registered public offering to
employees in September of 1989.  In addition to the issuances described above,
the Company issued 800,000 shares of Class C-1 Common Stock to Mr. Malek,
Carlyle and Mr. Stanton D. Anderson in recognition of their efforts in
structuring and consummating the Acquisition and issued 1,687,827 shares of
Class B-2 Common Stock to employees as an incentive to remain with the Company
for a period of time.

    The outstanding number of shares of the various classes of the Company's
capital stock are set forth under "THE PROPOSED PUBLIC OFFERING -
Capitalization" and "DESCRIPTION OF EXISTING CAPITAL STOCK" below.

                                      -7-
<PAGE>
 
                   PROPOSAL TO AUTHORIZE THE RECAPITALIZATION
        AND EACH OF THE TRANSACTIONS WHICH COMPRISE THE RECAPITALIZATION

    With the recommendation of the Board of Directors, the Company is submitting
to stockholders for their approval a proposal to authorize the Recapitalization.
The Recapitalization consists of several components, but approval of the
Recapitalization by the requisite vote of the stockholders will constitute
approval of each component, i.e., there will be no separate vote on the
individual components.

    The Recapitalization and each of its components are subject to consummation
of the Proposed Public Offering.  If the Proposed Public Offering does not occur
on or before March 31, 1997, the individual components of the Recapitalization
will not become effective.

    The Recapitalization consists of the following:

    1.   Issuance of Shares of the Company's New Common Stock in Connection with
         -----------------------------------------------------------------------
the Proposed Public Offering.  As part of the Recapitalization, the Company is
- ----------------------------                                                  
seeking authorization to issue a number of shares of a New Common Stock, not to
exceed 5,000,000 shares, pursuant to the Proposed Public Offering.  The Company
intends to use the proceeds of such offering primarily to reduce the Company's
long term indebtedness.  Assuming gross proceeds of the Proposed Public Offering
of $75 million, successful completion of the Proposed Public Offering and the
other elements of the Recapitalization will result in a reduction in the
Company's total indebtedness from $257.8 million as of September 30, 1996, to
$188.4 million.  See "PROPOSED PUBLIC OFFERING."

    2.   Issuance of New Common Stock to Holders of Class B-1 Common Stock and
         ---------------------------------------------------------------------
Class B-2 Common Stock.  Subject to consummation of the Proposed Public
- ----------------------                                                 
Offering, the Company is seeking authorization to issue to the holders of the
Company's Class B-1 Common Stock and Class B-2 Common Stock one share of New
Common Stock (which will replace the Class B-1 Common Stock and Class B-2 Common
Stock) for each share of Class B-1 Common Stock and Class B-2 Common Stock upon
the automatic conversion of the Class B-1 Common Stock and Class B-2 Common
Stock following consummation of the Proposed Public Offering.  See "ISSUANCE OF
NEW COMMON STOCK TO HOLDERS OF CLASS B-1 COMMON STOCK AND CLASS B-2 COMMON
STOCK."

    3.   Issuance of New Preferred Stock to Holders of Series A-1, Series A-2
         --------------------------------------------------------------------
and Series A-3 Preferred Stock and Conversion of New Preferred Stock.  Subject
- --------------------------------------------------------------------          
to consummation of the Proposed Public Offering, the Company is seeking
authorization to issue to the holders of the Company's Series A-l, Series A-2
and Series A-3 Existing Preferred Stock an equal number of shares of Series A-1,
Series A-2 and Series A-3 New Preferred Stock, respectively, upon the automatic
conversion of the Existing Preferred following consummation of the Proposed
Public Offering.  The New Preferred Stock will have terms and conditions similar
to the Existing Preferred Stock, except that effective as of October 1, 1996,
the New Preferred Stock will have a 2.5% quarterly dividend, which will bear
compound interest under certain circumstances if it is not paid in cash within
one year after the last day of the quarter to which it relates, and the New
Preferred Stock will be convertible from time to time into a reduced number of
shares of New Common Stock at the option of each holder thereof as follows:

                                      -8-
<PAGE>
 
<TABLE>
<CAPTION>
                                    Number of Shares of New
              "Market Price" of     New Common Stock for Each
              New Common Stock      Share of New Preferred Stock
              -----------------     -----------------------------
              <S>                   <C>
              under $10.00         No conversion permitted
              $10.00 - $21.99                0.78
               22.00 -  22.99                0.76
               23.00 -  23.99                0.74
               24.00 -  24.99                0.72
               25.00 -  25.99                0.70
               26.00 -  26.99                0.68
               27.00 -  27.99                0.66
               28.00 -  28.99                0.64
               29.00 -  29.99                0.62
               30.00 or more                 0.60
</TABLE>

See "ISSUANCE OF NEW PREFERRED STOCK TO HOLDERS OF EXISTING PREFERRED STOCK AND
CONVERSION OF PREFERRED STOCK."

    4.  Issuance of New Common Stock to Holders of Class C-1 Common Stock.
        -----------------------------------------------------------------  
Subject to consummation of the Proposed Public Offering, the Company is seeking
authorization to issue to the holders of the Company's Class C-1 Common Stock a
number of shares of New Common Stock (which will replace the Class C-1 Common
Stock) equal to the C-1 Conversion Rate multiplied by the number of shares of
Class C-1 Common Stock held by such holder, which shares of New Common Stock
will be issued upon the automatic conversion of the Class C-1 Common Stock
following consummation of the Proposed Public Offering.  The C-1 Conversion Rate
is (i) the greater of (A) the price at which each share of New Common Stock is
offered to the public in the Proposed Public Offering minus $10.00, and
(B)$22.00 minus $10.00, divided by (ii) the greater of the price at which each
share of New Common Stock is offered to the public in the Proposed Public
Offering and $22.00.  See "ISSUANCE OF NEW COMMON STOCK TO HOLDERS OF CLASS C-1
COMMON STOCK."

    5.   Purchase of Class C-R and Class J Common Stock.  Subject to
         ----------------------------------------------             
consummation of the Proposed Public Offering, the Company is seeking
authorization to purchase all 800,000 outstanding shares of Class C-R Common
Stock and all two shares of Class J Common Stock for a penny ($0.01) per share.
See "PURCHASE OF CLASS C-R AND CLASS J COMMON STOCK."

    6.   Amendment of the Company's Third Restated Certificate of Incorporation.
         -----------------------------------------------------------------------
Subject to consummation of the Proposed Public Offering, the Company is seeking
authorization to amend its Existing Certificate to, among other things, 
(i) change the name of the Company to CB Commercial Real Estate Services Group,
Inc., (ii) provide for the New Common Stock as the only class of common stock of
the Company and the New Preferred Stock having terms described above (comprised
of Series A-1, Series A-2 and Series A-3), (iii) provide for an increase in the
total number of shares of capital stock the Company is authorized to issue from
27,200,002 to 108,000,000 and an increase in the number of shares of authorized
common stock from 19,200,002 to 100,000,000, (iv) eliminate classes of
directors, (v) provide that the New Common Stock and New Preferred Stock will
vote together as a class for directors and on other matters, except where a
separate class vote is required by law, (vi) provide for the conversion of the
Company's outstanding shares of Class B-1 Common Stock and Class B-2 Common
Stock into an equal number of shares of New Common Stock, effective upon
consummation of the Proposed Public Offering, (vii) provide for the conversion
of the Company's outstanding shares of Class C-1 Common Stock into a number of
shares of New Common Stock in accordance with the conversion formula set forth
above, in each case effective upon the consummation of the Proposed Public
Offering, (viii) eliminate the Class C-R Common Stock and Class J Common Stock,
the outstanding shares of which will be repurchased for $0.01 per share and
canceled upon consummation of the Proposed Public Offering, (ix) provide for the
conversion of the Series A-1, Series A-2 and Series A-3 Existing Preferred Stock
into Series A-1, Series A-2 and Series A-3 New Preferred Stock, respectively,
effective upon the consummation of the Proposed Public Offering and (x) make
certain other changes, 

                                      -9-
<PAGE>
 
as set forth on Exhibit A hereto. See "AMENDMENTS TO THE COMPANY'S THIRD 
RESTATED CERTIFICATE OF INCORPORATION."

    7.   Amendment of the Company's Second Amended and Restated By-Laws.  As
         --------------------------------------------------------------     
part of the Recapitalization, the Company is seeking authorization to amend its
Existing By-Laws as set forth on Exhibit C hereto to, among other things,
eliminate provisions requiring stockholder approval by class or supermajority
vote and make certain other changes.  See "AMENDMENTS TO THE COMPANY'S SECOND
AMENDED AND RESTATED BYLAWS."

    8.   Termination of Stockholders' Agreement.  As part of the
         --------------------------------------                 
Recapitalization, the Company is seeking authorization to terminate the
Stockholders' Agreement.  Such termination is conditioned upon consummation of
the Proposed Public Offering and will not be effective if the Proposed Public
Offering is not consummated.  See "TERMINATION OF STOCKHOLDERS' AGREEMENT."

    The following discussion summarizes each component of the Recapitalization
proposal set forth above.  This summary is not intended to be complete and is
subject to, and qualified in its entirety by, the proposed Fourth Restated
Certificate of Incorporation (the "New Certificate") and Third Amended and
Restated By-Laws (the "New By-Laws"), copies of which are attached hereto as
Exhibits A and C, respectively.  Copies of the current Third Restated
Certificate of Incorporation and Second Amended and Restated By-Laws of the
Company are attached hereto as Exhibits B and D, respectively.

    Notwithstanding the foregoing, in the event the Recapitalization is approved
by the requisite vote of each class of capital stock entitled to vote thereon
but is not approved by the holders of Class B-1 Common Stock, voting as a
separate class, each component of the Recapitalization shall become effective,
but the New Certificate will be modified as set forth in Exhibit A-2 to provide
that the outstanding shares of Class B-1 Common Stock will not convert into
shares of New Common Stock but will remain as a separate class of capital stock
of the Company with substantially the same rights and privileges as provided in
the Existing Certificate


                            PROPOSED PUBLIC OFFERING

PROPOSED PUBLIC OFFERING

    As part of the Recapitalization, the Company is seeking authorization to
issue a number of shares of a new class of common stock, par value $.01 per
share ("New Common Stock"), not to exceed 5,000,000 shares, which the Company
intends to issue pursuant to an underwritten public offering registered with the
Securities and Exchange Commission.  As used herein, the term "Proposed Public
Offering" means an underwritten public offering of New Common Stock for not less
than $18.75 per share which is consummated on or before March 31, 1997 and which
generates gross proceeds to the Company of at least $75 million and results in
either the listing of such New Common Stock on the New York Stock Exchange or
the approval for quotation of such shares of New Common Stock on the National
Association of Securities Dealers Automated Quotation System.

    The Company intends to use substantially all of the net proceeds to the
Company from the Proposed Public Offering to reduce the Company's senior secured
debt, of which $139.8 million was outstanding as of September 30, 1996 (the
"Senior Secured Debt"), and to reduce the Company's senior subordinated debt, of
which $71.0 million was outstanding as of September 30, 1996 (the "Senior
Subordinated Debt").  The Company currently contemplates that any remaining net
proceeds will be used for general corporate purposes, including future
acquisitions by the Company.  The successful completion of the Recapitalization
and the Proposed Public Offering with $75 million in gross proceeds will result
in a reduction in the Company's Senior Secured Debt of approximately $69.4
million.  The reduction of the Company's total outstanding indebtedness, net of
the effect of the increase in the interest rate on the Senior Subordinated Debt,
will result in a savings in interest expense to the Company of approximately
$3.6 million per year.  The 2.5% quarterly dividend on the New Preferred Stock
will result in a cost of approximately $4 million per year.  The Company
expects to refinance the Senior Subordinated Debt.  The Company may also incur
additional interest and amortization expenses in connection with future
acquisitions.

                                      -10-
<PAGE>
 
CAPITALIZATION

    The following table sets forth the consolidated capitalization of the
Company (a) at September 30, 1996 and (b) as adjusted to reflect the sale of
4,000,000 shares of New Common Stock offered pursuant to the Proposed Public
Offering (which may or may not be the actual number of shares sold) at a public
offering price of $18.75 per share (which may or may not be the actual offering
price) and the use of the net proceeds of such sale to make anticipated debt
repayments.

<TABLE>
<CAPTION>
                                                       September 30, 1996
                                                 -------------------------------
                                                       (Dollars in Thousands)

                                                                As Adjusted for
                                                    Actual      Recapitalization
                                                 ------------   ----------------
<S>                                              <C>            <C>
Senior Secured Term Loan (including accrued        $ 131,800/1/    $  62,400
 deferred interest)
Senior Secured Revolving Credit Facility               8,000/1/        8,000
Acquisition Indebtedness                              36,262/1/       36,262
Mortgage Loan - Warehoused Property                    7,470           7,470
Subordinated Term Loan                                70,962          70,962
Other Long-term Indebtedness                           3,275           3,275
                                                   ---------       ---------
      Total Indebtedness                           $ 257,769       $ 188,369
                                                   =========       =========
Common stock, $0.01 par value; 19,200,002          $     101       $       0
 authorized prior to Recapitalization; 
 10,067,355 outstanding
New Common Stock, $0.01 par value;                 $       0       $     129
 100,000,000 authorized after Recapitalization;
 12,903,716 outstanding as adjusted/2/
Preferred Stock, $0.01 par value; 8,000,000        $      40       $       0
 authorized; 4,000,000 outstanding
New Preferred Stock, $0.01 par value;              $       0       $      40
 8,000,000 authorized; 4,000,000 outstanding as
 adjusted
Paid-in Capital                                    $ 118,003       $ 192,963
Retained Earnings (Deficit)                        $(256,000)*     $(256,000)*
                                                   ---------       ---------
      Total Equity (Deficit)                       $(137,856)*     $( 62,868)*
                                                   =========       =========   
</TABLE>
- -----------------------
/(1)/  The Company anticipates that during the period from October 1, 1996
through November 30, 1996 it will repay approximately $2.6 million of the Senior
Secured Term Loan, $8.0 million of the Senior Secured Revolving Credit Facility
and $2.3 million of the Acquisition Indebtedness.  These payments are not
reflected in the "As Adjusted for Recapitalization" column.  The Company also
anticipates that the outstanding balance on the Subordinated Term Loan will
increase by approximately $0.7 million during such period as a result of the
addition of deferred interest to principal.

/(2)/  Assumes that no shares of New Preferred Stock are converted at the time
of consummation of the Proposed Public Offering and that the offering price is
$22.00 per share (which will cause the 800,000 shares of Class C-1 Common Stock
to convert into 436,363 shares of a New Common Stock).

* Estimate

                                      -11-
<PAGE>
 
SENIOR SECURED DEBT REPAYMENT AND AMENDMENTS

    The Company will use substantially all of the proceeds from the Proposed
Public Offering to pay down existing Senior Secured Debt, of which $139.8
million is outstanding as of September 30, 1996.  The Senior Secured Debt
consists of the Senior Secured Term Loan and borrowings under the Senior Secured
Revolving Credit Facility.  Subject to the consummation of the Proposed Public
Offering and the use of proceeds therefrom to repay a portion of the Senior
Secured Debt, the senior secured lenders have agreed to amend the terms of the
senior secured credit agreement as described below.  The prepayment of the
Senior Secured Debt will not occur, and the amendments to the terms of the
senior credit agreement described below will not be effective, if the
Recapitalization is not approved or the Proposed Public Offering is not
consummated.

    In the event the Recapitalization is approved and the Proposed Public
Offering is consummated, the Senior Secured Debt remaining outstanding after the
Proposed Public Offering will bear interest at a rate of LIBOR (as hereinafter
defined) plus 2.5%, all of which interest will be payable currently.  "LIBOR"
means a rate determined on the basis of offered rates for deposits in dollars
for comparable time periods in the London interbank market.  The terms of the
Senior Secured Debt as currently in effect also provide for interest at the rate
of LIBOR plus 2.5%; however, 1.5% is deferred and not payable until maturity.
The Senior Secured Debt will also be amended in the event the Recapitalization
is approved and the Proposed Public Offering is consummated to provide for a
final maturity date of December 31, 2001, compared to March 31, 1999 as
currently provided.  The terms of the Senior Secured Debt will also be amended
to provide for quarterly repayments of approximately $2.625 million to amortize
the Senior Secured Debt, with a final payment of $9.9 million on December 31,
2001.  This compares to required quarterly payments under the Senior Secured
Debt as currently in effect of $2.25 million through March 31, 1997 and $2.75
million thereafter plus approximately one-half of the Company's excess cash
flow.

    Indebtedness under the Senior Secured Revolving Credit Facility, with
maximum available borrowings of $30 million through December 31, 1997 and $20
million thereafter, will also bear interest at a rate of LIBOR plus 2.5%.  Of
the $30 million, $20 million will have a final maturity of December 31, 2001 in
the event the Recapitalization is approved and the Proposed Public Offering is
consummated, and $10 million will have a final maturity date of December 31,
1997.  However, the amounts borrowed under the Senior Secured Revolving Credit
Facility must be paid off in full for at least 30 consecutive days in each
fiscal year commencing with 1997.

    In connection with the Recapitalization, subject to the consummation of the
Proposed Public Offering, the terms of the Senior Secured Debt will also be
amended to eliminate or modify many of the existing restrictive covenants.
Among other things, these covenants restrict the ability of the Company and its
subsidiaries to incur additional indebtedness, prepay indebtedness, incur liens,
pay dividends, make loans, advances and other investments, and engage in
transactions with affiliates.


SENIOR SUBORDINATED DEBT AMENDMENTS

    The terms of the Company's Senior Subordinated Debt, of which $71.0 million
is outstanding as of September 30, 1996, will also be amended in connection with
the Proposed Public Offering.  From January 1, 1997 through December 31, 1998,
the Senior Subordinated Debt will bear interest at a rate of LIBOR plus 1.25%,
all of which interest will be payable currently.  The interest rate will
increase to LIBOR plus 2.0% during 1999, LIBOR plus 3.0% during 2000 and LIBOR
plus 4.0% during 2001 and subsequent periods.  Interest in excess of LIBOR plus
1.25% would be deferred and added to principal of the Senior Subordinated Debt
until the final maturity of the Senior Subordinated Debt.  For financial
reporting purposes the interest rate charged to the Company will be the weighted
average of the foregoing rates.  The existing rate of interest on the Senior
Subordinated Debt is LIBOR plus .25%, and the payment of all interest is
deferred until payment in full of the Senior Secured Debt, at which time the
deferred interest is payable in full and interest becomes payable currently. The
existing interest rate and the deferral of interest provisions will continue to
be applicable to the Senior Subordinated Debt until January 1, 1997. The Senior
Subordinated Debt will also be amended upon the approval of the Recapitalization
and consummation of the Proposed Public Offering to provide for a final maturity
date of July 23, 2002, compared to July 23, 2001 as 

                                      -12-
<PAGE>
 
currently provided, and there will continue to be no required repayments prior
to maturity. However, if net proceeds from the Proposed Public Offering exceed
$69.35 million, then one-half of any additional net proceeds will be used to
prepay deferred interest (expected to be approximately $10 million at November
30, 1996) on the Senior Subordinated Debt.

    Subject to approval of the Recapitalization and consummation of the Proposed
Public Offering, the terms of the Senior Subordinated Debt will also be amended
to eliminate or modify certain existing restrictive covenants which restrict the
ability of the Company and its subsidiaries to, among other things, incur
additional indebtedness, create senior debt, pay dividends and engage in
transactions with affiliates.

    The foregoing amendments will not be effective unless the Recapitalization
is approved and the Proposed Public Offering is consummated.


PRELIMINARY TERMS OF THE PROPOSED PUBLIC OFFERING

    Whether or not the Proposed Public Offering occurs depends upon a number of
factors, including market conditions at the time the Securities and Exchange
Commission has completed its review of the registration statement in connection
with any such offering.  A final decision as to the Proposed Public Offering
will be made by the Company and the investment banking firms which act as
representatives of the underwriters (the "Representatives of the Underwriters")
at that time.  As a result, there can be no assurance that the Proposed Public
Offering will be consummated, even if the Recapitalization is approved.  Each
component of the Recapitalization is subject to the consummation of the Proposed
Public Offering.  Accordingly, if the Proposed Public Offering is not
consummated on or before March 31, 1997, the Recapitalization will not be
effective.

    The Company currently contemplates that the Proposed Public Offering will be
approximately 4,000,000 shares of New Common Stock, all of which will be for the
account of the Company, but under some circumstances (such as a price to the
public substantially in excess of $18.75 per share) the Company would consider
increasing the number of shares up to 5,000,000.  The price to the public will
not be less than $18.75 per share.  Such price may be higher, depending upon
market conditions at the time of the Proposed Public Offering, but the Proposed
Public Offering will not proceed if the price to the public would be lower or if
the number of shares offered is not or cannot be increased so that the gross
proceeds to be received by the Company in the Proposed Public Offering are at
least $75 million.

    Subject to the advice of counsel and indications of interest from the
several underwriters of the Proposed Public Offering, the Representatives of the
Underwriters have indicated a desire to market the shares included in the
Proposed Public Offering on a nationwide basis.  The Representatives of the
Underwriters have informed the Company that certain existing shareholders
(including all members of senior management, all Class B-1 stockholders, all
Class C-1 Stockholders and all Preferred Stockholders) will have to agree to
restrict sales of all the Company's securities which they hold or own during a
lockup period (which is expected to be at least the 180-day period following the
date the New Common Stock is released for sale to the public in connection with
the Proposed Public Offering.)

                                      -13-
<PAGE>
 
                         THE PROPOSED PUBLIC OFFERING
                  WILL ONLY BE MADE BY MEANS OF A PROSPECTUS.


ADVANTAGES AND DISADVANTAGES OF BEING A PUBLICLY TRADED COMPANY

  There are several advantages to being a publicly-traded company, which include
the following:

 .   Stronger Financial Base.  The Proposed Public Offering may provide
    -----------------------                                           
    substantial permanent capital to meet the Company's immediate and long term
    objectives.  As set forth above, the Company currently expects to use
    substantially all the proceeds from the Proposed Public Offering to reduce
    the Company's long-term debt and in connection therewith eliminate and
    modify various restrictive covenants imposed by such debt.  This will
    increase the Company's ability to pursue its business strategy to expand its
    existing business, engage in new businesses and pursue acquisition
    opportunities.

 .   Better Financing Prospects.  Equity raised in the Proposed Public Offering
    --------------------------                                                
    may also facilitate subsequent efforts to borrow capital for growth and
    acquisitions, and the successful performance of the Company's stock may
    enable it to return to the public market to raise additional equity capital.

 .   Stronger Position for Acquisitions.  By having its shares publicly traded,
    ----------------------------------                                        
    the Company may be able to acquire other companies for shares of its stock
    in lieu of cash.  In many cases, a stock transaction may be advantageous to
    prospective sellers from a tax perspective and to the Company from a
    liquidity and financial reporting perspective.

 .   Liquidity.  If the Company's shares are publicly-traded and successfully
    ---------                                                               
    listed on a national securities exchange, existing owners will gain
    liquidity (subject to securities law and market value limitations) as well
    as a tangible measure of the value of their investment.

    Several disadvantages may exist following the Proposed Public Offering.
Management of the Company may be under pressure to maintain a steady growth in
earnings following a public offering and the potential impact on stock market
price may become a part of the decision making process in one or more areas of
the Company's business.


              ISSUANCE OF NEW COMMON STOCK TO HOLDERS OF CLASS B-1
                    COMMON STOCK AND CLASS B-2 COMMON STOCK


AUTOMATIC CONVERSION OF CLASS B-1 COMMON STOCK AND CLASS B-2 COMMON STOCK INTO
NEW COMMON STOCK

    As part of the Recapitalization and upon consummation of the Proposed Public
Offering, the Company is seeking authorization to issue to the holders of the
Company's Class B-1 Common Stock and Class B-2 Common Stock one share of New
Common Stock for each share of Class B-1 or Class B-2 Common Stock.  The New
Common Stock will replace the Company's Class B-1 Common Stock and Class B-2
Common Stock.  The issuance of the New Common Stock is conditioned upon
consummation of the Proposed Public Offering, so that if the Proposed Public
Offering is not consummated, New Common Stock will not be exchanged for the
Class B-1 Common Stock and Class B-2 Common Stock.

    As of September 16, 1996, there were 1,854,106 shares of Class B-1 Common
Stock issued and outstanding and 6,613,247 shares of Class B-2 Common Stock
issued and outstanding, or a total of 8,467,353 shares of Class B-1 and Class B-
2 Common Stock.  Following the Recapitalization and upon consummation of the
Proposed Public Offering, the Class B-1 and Class B-2 Common Stock will cease to
exist as classes of authorized capital stock of the Company and, assuming a
total of 4,000,000 shares of New Common Stock are sold pursuant to the Proposed
Public Offering at a price of $18.75 per share, the former holders of Class B-1
and Class B-2 Common Stock will 

                                      -14-
<PAGE>
 
hold 8,467,353 shares of a total of 12,717,188 shares of New Common Stock issued
and outstanding (which total shares include 436,363 shares issued upon
conversion of the Class C-1 Common Stock assuming the initial price to the
public in the Proposed Public Offering is $22.00 or less).

    As of September 16, 1996, there were outstanding stock options held by
employees and other service providers exercisable for 956,607 shares of Common
Stock (options for 920,000 shares were exercisable at $10.00 per share and
options for 36,607 shares granted in lieu of fees of $262,500 were exercisable
at prices ranging from $0.30 to $0.44 per share).  If all options were
exercised, the Company would receive cash proceeds of $9.2 million and an
additional 956,607 shares of New Common Stock would be outstanding.

    Since 1989 numerous shares of Class B-2 Common Stock have been issued to
employees in connection with various compensation programs of CB Commercial.  In
most but not all cases, these shares are subject to forfeiture if the employee
does not pay all withholding taxes on the shares issued to him or her before his
or her employment with CB Commercial terminates.  All shares of New Common Stock
received in exchange for shares of Class B-2 Common Stock which are subject to
forfeiture will also be subject to forfeiture unless all applicable taxes are
paid prior to termination of the holder's employment.  In addition, a number of
shares issued pursuant to various compensation programs of CB Commercial are
subject to vesting requirements which will cause the employee to forfeit the
shares if his or her employment terminates before the vesting requirements are
met.  All such vesting requirements will apply to any shares of New Common Stock
issued for shares of Class B-2 Common Stock which are subject to such
requirements.

    Notwithstanding the foregoing, in the event the Recapitalization is approved
by the requisite vote of each class of capital stock entitled to vote thereon
but is not approved by the holders of Class B-1 Common Stock, voting as a
separate class, each component of the Recapitalization shall become effective,
but the New Certificate will be modified as set forth in Exhibit A-2 to provide
that the outstanding shares of Class B-1 Common Stock will not convert into
shares of New Common Stock but will remain as a separate class of capital stock
of the Company with substantially the same rights and privileges as provided in
the Existing Certificate.


DESCRIPTION OF CLASS B-1 COMMON STOCK, CLASS B-2 COMMON STOCK AND NEW COMMON
STOCK

    For a description of the rights and privileges of the Company's Class B-l
Common Stock and Class B-2 Common Stock, see "DESCRIPTION OF EXISTING CAPITAL
STOCK" below.  For a description of the rights and privileges of the New Common
Stock to be issued upon conversion of the Class B-1 Common Stock and Class B-2
Common Stock, see "DESCRIPTION OF CAPITAL STOCK AFTER APPROVAL OF THE
RECAPITALIZATION" below.


     ISSUANCE OF NEW PREFERRED STOCK TO HOLDERS OF EXISTING PREFERRED STOCK
                       AND CONVERSION OF PREFERRED STOCK

PREFERENCE DIVIDEND

    Under the Existing Certificate, the Preferred Stock is entitled to an annual
preference dividend at an annual rate of 10%, or $1.00 per share.  See
"DESCRIPTION OF EXISTING CAPITAL STOCK - Dividends" below.  In connection with
the restructuring of the Company's Senior Secured Debt and Senior Subordinated
Debt in 1991, the holders of the Preferred Stock agreed to waive their rights to
dividends until such debt was paid in full.  As part of the Recapitalization and
subject to consummation of the Proposed Public Offering, the waiver agreement
will be terminated as of October 1, 1996 and each share of the outstanding
Series A-1, Series A-2 and Series A-3 Existing Preferred Stock will be
automatically converted into a share of Series A-1, Series A-2 and Series A-3
New Preferred Stock, respectively.  The New Preferred Stock will have a 2.5%
quarterly preference dividend effective October 1, 1996 (the "Preference
Dividend"), which dividends will cumulate. If any Preference Dividend is not
paid within one year after the end of the quarter to which it relates, then
unless such Preference Dividend was not paid because of restrictions under
Delaware law, the Company will pay interest thereon retroactive to the last day
of such quarter 

                                      -15-
<PAGE>
 
at the Applicable Interest Rate. The "Applicable Interest Rate" is an annual
rate of interest equal to either the fixed rate of 8% or a floating rate equal
to six-month LIBOR plus 2.5%, as irrevocably elected by each holder of Existing
Preferred Stock. Holders of 3,000,000 shares of the Existing Preferred Stock
have elected the 8% rate and the holder of the remaining shares of Existing
Preferred Stock has elected the LIBOR option. Upon consummation of the Proposed
Public Offering, the accrual of the Preference Dividend will be retroactive to
October 1, 1996.

    The Preference Dividend will be provided by an amendment to the Existing
Certificate.  Since all of the holders of the Series A-1 and Series A-3 Existing
Preferred Stock have elected the 8% rate, only the certificate of designations
for the A-2 Preferred Stock contains both the 8% and the LIBOR options.  See
"AMENDMENTS TO THE COMPANY'S THIRD RESTATED CERTIFICATE OF INCORPORATION -
Series A-1, A-2 and A-3 New Preferred Stock."  The Existing Certificate will be
amended to provide that the holders of New Preferred Stock are entitled to the
Preference Dividend payable out of funds legally available therefor in cash
within one year after the end of the quarter to which it relates.

    If applicable law restricts or prohibits the declaration or payment of any
dividend, no dividend will be paid and no interest will accrue or be paid to the
extent so restricted or prohibited.  Pursuant to the Delaware General
Corporation Law (the "DGCL"), the board of directors of a corporation may
declare and pay dividends either out of its surplus or, in case there is no
surplus, out of the net profits for the fiscal year in which the dividend is
declared and/or the preceding fiscal year.  If any credit agreement with a third
party restricts or prohibits the payment of a dividend, then to the extent of
the restriction or prohibition no dividend will be paid but if the non-payment
continues for more than one year, interest compounded quarterly will be payable
quarterly from the last day of the quarter to which the dividend relates.  The
Company has agreed that it will not enter into any new contractual arrangements
that limit or prohibit the accrual of the Preference Dividend or that limit or
prohibit the accrual or payment of interest on any unpaid Preference Dividend.

    As proposed to be amended, the Senior Secured Credit Agreement and the
Subordinated Credit Agreement will permit the payment of the Preference Dividend
on the New Preferred Stock so long as the Company is not in default under those
agreements, provided that the total amount of such Preference Dividend does not
exceed 50% of the Company's cumulative net income determined on a consolidated
basis.

    The Company has also agreed that it will not voluntarily prepay any
outstanding indebtedness pursuant to the Senior Secured Credit Agreement, the
Subordinated Credit Agreement or any other long term indebtedness for borrowed
money unless the Company has paid all unpaid accrued Preference Dividends and
accrued interest thereon, if any, to the holders of New Preferred Stock.  In
addition, the Existing Certificate will be amended to provide that, so long as
there are any unpaid Preference Dividends or interest thereon on the New
Preferred Stock, no shares of Common Stock will be redeemed by the Corporation
(other than in connection with the Recapitalization and other than shares held
pursuant to stock option, stock purchase and similar plans) and no dividend will
accrue or be paid on the New Common Stock.

    The issuance of the New Preferred Stock, which is entitled to the Preference
Dividend, is conditioned upon consummation of the Proposed Public Offering, so
that if the Recapitalization is approved but the Proposed Public Offering is not
consummated, the New Preferred Stock will not be issued, the foregoing
provisions with respect to the Preference Dividend will not be effective and the
waiver agreement will not be terminated.


CONVERSION OF NEW PREFERRED STOCK

    As part of the Recapitalization, the Existing Certificate will also be
amended to provide that the New Preferred Stock is convertible into shares of
New Common Stock at any time after consummation of the Proposed Public Offering
at the option of the holders thereof at a ratio ranging from .60 to .78 shares
of New Common Stock

                                      -16-
<PAGE>
 
for each share of New Preferred Stock, depending on the Market Price (as defined
below) of the New Common Stock at the time of conversion, as follows:
<TABLE>
<CAPTION>
 
          "Market Price" of               Number of Shares of New
          New Common Stock                New Common Stock for Each
          ----------------                Share of Preferred Stock
                                          -----------------------------
          <S>                             <C>
 
          under $10.00                       No conversion permitted
          $10.00 - $21.99                             0.78
           22.00 - 22.99                              0.76
           23.00 - 23.99                              0.74
           24.00 - 24.99                              0.72
           25.00 - 25.99                              0.70
           26.00 - 26.99                              0.68
           27.00 - 27.99                              0.66
           28.00 - 28.99                              0.64
           29.00 - 29.99                              0.62
           30.00 or more                              0.60
</TABLE>

The term "Market Price" means (i) during the first 20 consecutive days in which
the New Common Stock is traded after the closing of the Proposed Public
Offering, the price at which the New Common Stock was offered to the public in
the Proposed Public Offering, and (ii) thereafter, the average closing price for
a share of New Common Stock as reported by the Wall Street Journal (West Coast
                                               -------------------            
Edition) for the 20 consecutive trading days immediately prior to the day as of
which Market Price is being determined (ignoring for purposes of consecutiveness
days on which the market or stock exchange on which such stock trades is not
open).

    In connection with the Recapitalization, each holder of the Company's
Existing Preferred Stock has agreed with the Company that, if during the 12
months following the Proposed Public Offering such holder sells shares of New
Common Stock acquired upon the conversion of New Preferred Stock at a price less
than the price at which New Common Stock is offered to the public in the
Proposed Public Offering, the holder will comply with the volume limitations set
forth in Rule 144 of the Securities Act of 1933, as amended.  In general, under
the volume limitations of Rule 144 as currently in effect, a holder of New
Preferred Stock would be entitled within any three-month period to sell a number
of shares that does not exceed the greater of 1% of the then outstanding shares
of New Common Stock (approximately 13,000,000 shares immediately after
completion of the Proposed Public Offering, assuming that 4,000,000 shares are
issued in the Proposed Public Offering at a price of $18.75 per share).  The
agreement with the holders of the Company's New Preferred Stock does not require
compliance with the Rule 144 volume limitations for sales at a price above the
price at which the New Common Stock was offered to the public in the Proposed
Public Offering or to sales that are made pursuant to one or more block trades
that do not involve brokers' transactions executed on any exchange or in the
over-the-counter-market.  For so long as any holder of New Preferred Stock is
subject to the volume limitation rules of Rule 144 (either contractually or as a
matter of law) the Company has agreed, subject to various conditions, to permit
such holder to include its shares of New Common Stock acquired upon conversion
of the New Preferred Stock in any appropriate registration statement that the
Company files with the Securities Exchange Commission.

    The conversion provisions relating to the New Preferred Stock will be
effected by an amendment to the Existing Certificate.  See "AMENDMENTS TO THE
COMPANY'S THIRD RESTATED CERTIFICATE OF INCORPORATION -Series A-1, A-2 and A-3
New Preferred Stock."

    The conversion of all of the 4,000,000 outstanding shares of New Preferred
Stock would result in the issuance of an additional 2,400,000 to 3,120,000
shares of New Common Stock.  Upon any such conversion, the holder of the
Preferred Stock being converted shall be entitled to receive in cash an amount
equal to all previously accrued Preference Dividends on the New Preferred Stock,
subject to any applicable statutory or contractual restrictions.

                                      -17-
<PAGE>
 
    The issuance of the New Preferred Stock, which will be convertible into New
Common Stock as described above, is conditioned upon the consummation of the
Proposed Public Offering, so that if the Recapitalization is approved but the
Proposed Public Offering is not consummated, the New Preferred Stock will not be
issued and the foregoing provisions with respect to conversion will not be
effective.


DESCRIPTION OF EXISTING PREFERRED STOCK, NEW PREFERRED STOCK AND NEW COMMON
STOCK

    For a description of the rights, preferences and privileges of the Company's
Existing Series A-1, Series A-2 and Series A-3 Preferred Stock, see "DESCRIPTION
OF EXISTING CAPITAL STOCK" below.  For a description of the rights, preferences
and privileges of the New Preferred Stock after approval of the Recapitalization
and consummation of the Proposed Public Offering, see "DESCRIPTION OF CAPITAL
STOCK AFTER APPROVAL OF THE RECAPITALIZATION AND CONSUMMATION OF THE PROPOSED
PUBLIC OFFERING - New Preferred Stock" below.  For a description of the rights
and privileges of the New Common Stock into which the New Preferred Stock will
be convertible, see "DESCRIPTION OF CAPITAL STOCK AFTER APPROVAL OF THE
RECAPITALIZATION AND CONSUMMATION OF THE PROPOSED PUBLIC OFFERING - New Common
Stock" below.


       ISSUANCE OF NEW COMMON STOCK TO HOLDERS OF CLASS C-1 COMMON STOCK


AUTOMATIC CONVERSION OF CLASS C-1 COMMON STOCK INTO NEW COMMON STOCK

    As part of the Recapitalization and upon consummation of the Proposed Public
Offering, the Company is seeking authorization to issue to the holders of the
Company's Class C-1 Common Stock a number of shares of New Common Stock equal to
the number of shares of Class C-1 Common Stock held by such holders multiplied
by the C-1 Conversion Rate.  The C-1 Conversion Rate is equal to (i) the greater
of (A) the price at which the New Common Stock is offered to the public in the
Proposed Public Offering minus $10.00 and (B) $22.00 minus $10.00, divided by
(ii) the greater of the price at which the New Common Stock is offered to the
public in the Proposed Public Offering and $22.00.  The New Common Stock will
replace the Company's Class C-1 Common Stock.  The minimum number of shares of
New Common Stock issuable upon the conversion of the Class C-1 Common Stock is
436,363, which is the number of shares issuable if the price to the public in
the Proposed Public Offering is $22.00 per share or less.

    As of August 31, 1996, there were 800,000 shares of Class C-1 Common Stock
issued and outstanding.  The Class C-l Common Stock was issued in connection
with the Acquisition to Carlyle, Mr. Malek and Mr. Anderson in recognition of
their efforts in structuring and consummating the Acquisition.  The shares of
Class C-l Common Stock are non-voting (other than as required by law) and are
entitled to payments upon liquidation of the Company only to the extent of their
par value of $.01 per share and to the extent other classes of common stock
receive in excess of $10.00 per share but participate fully in all dividends
declared on the Company's common stock.

    Following the requisite approval of the Recapitalization and upon
consummation of the Proposed Public Offering, the Class C-1 Common Stock will
cease to exist as a class of authorized capital stock of the Company.

    The issuance of the New Common Stock is conditioned upon consummation of the
Proposed Public Offering, so that if the Proposed Public Offering is not
consummated, the Class C-1 Common Stock will not be converted into New Common
Stock.

                                      -18-
<PAGE>
 
DESCRIPTION OF CLASS C-1 COMMON STOCK AND NEW COMMON STOCK

    For a description of the rights and privileges of the Class C-1 Common
Stock, see "DESCRIPTION OF EXISTING CAPITAL STOCK", and for a description of the
rights and privileges of the New Common Stock into which shares of Class C-1
Common Stock will automatically convert, see "DESCRIPTION OF CAPITAL STOCK AFTER
APPROVAL OF THE RECAPITALIZATION AND CONSUMMATION OF THE PROPOSED PUBLIC
OFFERING - New Common Stock" below.


          PURCHASE OF CLASS C-R COMMON STOCK AND CLASS J COMMON STOCK

    Holders of the Company's outstanding shares of Class C-R Common Stock
(800,000 shares outstanding) and Class J Common Stock (2 shares outstanding)
have agreed to sell their shares to the Company for $0.01 per share.  Under the
terms of the Existing Certificate and the Existing By-Laws, neither the Class 
C-R Common Stock nor the Class J Common Stock has any voting rights (except as
required by law) and for each share of Class B-2 Common Stock issued upon the
exercise of an employee stock option, one outstanding share of Class C-R Common
Stock is subject to repurchase for $0.01 at the election of the Board of
Directors.

    Following the Recapitalization and upon consummation of the Proposed Public
Offering, the Class C-R and the Class J Common Stock will cease to exist as a
class of authorized capital stock of the Company.

    The repurchase of the Class C-R Common Stock and the Class J Common Stock,
and the elimination of the Class C-R Common Stock and Class J Common Stock, is
conditioned upon consummation of the Proposed Public Offering, so that if the
Proposed Public Offering is not consummated, the repurchase and elimination of
the Class C-R Common Stock and Class J Common Stock will not occur.


                       AMENDMENTS TO THE COMPANY'S THIRD
                     RESTATED CERTIFICATE OF INCORPORATION

    As part of the Recapitalization, the Company is also soliciting the approval
of its stockholders to amend and restate the Existing Certificate in
substantially the form set forth in the Fourth Restated Certificate of
Incorporation attached hereto as Exhibit A (the "New Certificate").  Set forth
below is a summary of the proposed amendments to the Existing Certificate (the
"Certificate Amendments"), and such summary is qualified in its entirety by
reference to the full text of the proposed New Certificate, as set forth on
Exhibit A hereto.  In addition to the changes described below, the New
Certificate reflects various non-substantive changes that clarify the provisions
contained therein, delete references to events that are no longer relevant and
provide consistency.  Approval of the Certificate Amendments is required to
effect the Recapitalization.

    Upon approval of the Recapitalization, the New Certificate will be adopted
and, upon consummation of the Proposed Public Offering, each of the Certificate
Amendments will become effective.  Each of the Proposed Amendments is
conditioned upon consummation of the Proposed Public Offering, so that even if
the Recapitalization is approved but the Proposed Public Offering does not
occur, the Certificate Amendments will not become effective and the Company will
continue to be governed by provisions identical to those contained in the
Existing Certificate.

    If the holders of Class B-1 Common Stock fail to approve the
Recapitalization then the New Certificate will be revised to reflect the changes
set forth in Exhibit A-1.

NAME CHANGE

    Upon consummation of the Proposed Public Offering, the name of the Company
will be changed to CB Commercial Real Estate Services Group, Inc.

                                      -19-
<PAGE>
 
INCREASE IN NUMBER OF AUTHORIZED SHARES OF COMMON STOCK

    As part of the Recapitalization, the stockholders will be requested to
approve amending the Existing Certificate to increase the total number of shares
of capital stock which the Company is authorized to issue from 27,200,002 to
108,000,000 and to increase the number of shares of Common Stock (which will be
comprised solely of New Common Stock after consummation of the Proposed Public
Offering) which the Company is authorized to issue from 19,200,002 to
100,000,000.

    The Existing Certificate provides that the Company is authorized to issue a
total of 27,200,002 shares of capital stock, par value $0.01 per share, of which
8,000,000 shares are authorized preferred stock (4,000,000 of which compromise
the Existing Preferred Stock) and 19,200,002 shares are authorized Common Stock.

    Of the 19,200,002 shares of common stock presently authorized, as of
September 16, 1996 there were 10,067,355 shares issued and outstanding and, in
addition, approximately 2,500,000 shares were reserved for issuance pursuant to
the Company's option and compensation plans and agreements.  See "DESCRIPTION OF
EXISTING CAPITAL STOCK."  Accordingly, as of September 16, 1996 there were
approximately 6,600,000 shares of common stock which were not issued or reserved
for issuance.  If the Recapitalization is approved and 4,000,000 shares of New
Common Stock are issued in the Proposed Public Offering at $18.75 each, and if
all shares of the New Common Stock into which shares of the Company's New
Preferred Stock will be converted are issued, there will be approximately
80,000,000 shares of New Common Stock authorized for issuance which are not
issued or reserved for issuance.  Such shares may be issued without any further
approval of the Company's stockholders.

    In addition to being necessary to consummate the Recapitalization, the
purpose of an increase in the number of authorized shares of the Company's
Common Stock is to enable the Company in the future to raise capital, make
acquisitions through the issuance of New Common Stock and/or debt securities
which are convertible into New Common Stock or permit future issuances of New
Common Stock under the Company's employee benefit plans.  The Company is engaged
in an ongoing evaluation of potential acquisitions.  Future acquisitions by the
Company may result in potentially dilutive issuances of equity securities,
increased interest and amortization expense or decreased income from operations,
which could have a negative impact on the Company's financial results.

    In the event the Recapitalization is approved and the Proposed Public
Offering occurs, no further action or authorization by the stockholders would be
necessary prior to the issuance of additional shares of capital stock, except as
may be required for the particular transaction by applicable law or regulatory
agencies, or by the rules of the stock exchange on which the Company's
securities may then be listed.  In addition, stockholder approval may be sought
for approval of certain employee benefit plans of the Company pursuant to which
New Common Stock may be issued to the Company's officers and directors.


SERIES A-1, A-2 AND A-3 NEW PREFERRED STOCK

    As part of the Recapitalization and subject to consummation of the Proposed
Public Offering, the Existing Certificate will be amended to provide for the
automatic conversion of the Company's outstanding shares of Series A-1, Series
A-2 and Series A-3 Existing Preferred Stock into an equal number of shares of
Series A-1, Series A-2 and Series A-3 New Preferred Stock.

    The New Preferred Stock will be entitled to the Preference Dividend and
interest thereon as described above.  In addition, the New Preferred Stock will
be convertible into shares of New Common Stock at any time on or after the date
of consummation of the Proposed Public Offering at the option of the holder at a
ratio ranging from .60 to .78 shares of New Common Stock for each share of New
Preferred Stock, depending on the Market Price (as defined) of the New Common
Stock at the time of conversion. See "ISSUANCE OF NEW PREFERRED STOCK TO HOLDERS
OF EXISTING PREFERRED STOCK AND CONVERSION OF PREFERRED STOCK."

    The Series A-1, Series A-2 and Series A-3 New Preferred Stock will have the
same voting rights as the Series A-1, A-2 and A-3 Existing Preferred Stock,
respectively, except that, other than as required by law, there will 

                                      -20-
<PAGE>
 
be no right to vote as a separate class, i.e., the New Preferred Stock which is
entitled to vote will vote on all matters as part of a single class which
includes all other voting securities of the Company.

    The right of the holders of the New Preferred Stock to receive dividends and
amounts upon any Liquidation (as defined in the Existing Certificate) of the
Company will be substantially the same as under the Existing Certificate.  Until
all accrued and unpaid Preference Dividends and interest thereon have been paid,
no shares of New Common Stock may be redeemed by the Company (other than in
connection with stock option, stock purchase and similar plans) and no dividends
may be paid on any other class of preferred stock or common stock.  Any
dividends other than the Preference Dividend must be allocated with respect to
each share of Series A-1, A-2 and A-3 New Preferred Stock at a rate equal to 60%
of the dividend amount attributable to each share of New Common Stock.  Upon
liquidation of the Company, after payment of all accumulated Preference
Dividends and all accrued and unpaid interest thereon, to the extent any assets
of the Company remain available for distribution to the stockholders of the
Company, the holders of Series A-1, A-2 and A-3 New Preferred Stock and the New
Common Stock will be entitled, on a pari passu basis, to receive up to $10.00
per share, reduced by any prior payments (not including accumulated Preference
Dividends and any interest thereon) to such holder in connection with any
liquidation.  After payment by the Company of such amounts, any holder of Series
A-1, A-2 and A-3 New Preferred Stock will be entitled to receive for each share
off New Preferred Stock held 60% of the amount payable on each share of Common
Stock but only to the extent of assets available for distribution to
stockholders.

 AUTOMATIC CONVERSION OF CLASS B-1 COMMON STOCK, CLASS B-2 COMMON STOCK AND
CLASS C-1 COMMON STOCK INTO NEW COMMON STOCK

    As part of the Recapitalization, the Existing Certificate will be amended to
provide for the automatic conversion of the Company's outstanding shares of
Class B-1 Common Stock and Class B-2 Common Stock into an equal number of shares
of New Common Stock, and for the automatic conversion of shares of Class C-1
Common Stock into a number of shares of New Common Stock in accordance with the
C-1 Conversion Ratio, in each case effective upon the consummation of the
Proposed Public Offering.  See "ISSUANCE OF NEW COMMON STOCK TO HOLDERS OF CLASS
B-1 COMMON STOCK AND CLASS B-2 COMMON STOCK" and "ISSUANCE OF NEW COMMON STOCK
TO HOLDERS OF CLASS C-1 COMMON STOCK."


ELIMINATION OF CLASS VOTING PROVISIONS

    The Certificate Amendments will (i) eliminate classes of directors and (ii)
provide that all voting securities (New Common Stock and the Series A-1 and A-2
New Preferred Stock) will vote together as a class for directors and on other
matters, except where a separate class vote is required by law.  The Certificate
Amendments will also eliminate the rights of the various classes of the
Company's stock to elect specified numbers of directors and other provisions
relating to classes of directors (including the requirement that the seven Class
M Directors be employees of the Company).  Under the Existing Certificate, until
the holders of Class B-2 Common Stock constitute a majority, the holders of the
Company's Series A-1 and A-2 Preferred Stock are entitled to elect five
directors, the holders of the Company's Class B-1 Common Stock are entitled to
elect two directors, the holders of the Company's Class B-2 Common Stock are
entitled to elect seven directors and the holders of all such shares voting as a
single class are entitled to elect three directors until the date on which the
outstanding shares of Class B-2 Common Stock represent a majority of the voting
power of the outstanding shares of capital stock of the Company entitled to vote
in the election of directors. Thereafter, directors are no longer elected by
separate stockholder class, but instead directors must be elected by the holders
of the Series A-1 Preferred Stock, Series A-2 Preferred Stock, Class B-1 Common
Stock, Class B-2 Common Stock and Class J Common Stock voting together as a
single class using cumulative voting. Under cumulative voting, a stockholder is
entitled to cast a total number of votes equal to the number of shares the
stockholder owns multiplied by the number of directors, and to cast such votes
in favor of one or more directors. At August 31, 1996, the Class B-2 Common
Stock represented a majority of the voting power. Under the New Certificate,
cumulative voting will not be permitted for the election of directors or
otherwise.

                                      -21-
<PAGE>
 
    The New Certificate will not provide for any class voting except as required
by law and except with respect to any changes in any of the rights, preferences
or privileges of the preferred stock (for which a majority of the holders of all
series of preferred stock voting as a single class is required).  The DGCL
generally provides that the holders of outstanding shares of a class of stock
are entitled to vote as a class on a proposed amendment to the certificate of
incorporation if the amendment increases or decreases the aggregate number of
authorized shares of such class, increases or decreases the par value of the
shares of such class or adversely alters or changes the powers, preferences or
special rights of the shares of such class.  If the Recapitalization is approved
and the New Certificate is adopted, the Company would be required to obtain the
approval of the holders of a majority of its voting shares only as required by
Delaware law.  Under the DGCL, majority stockholder approval would be required
to amend the Certificate of Incorporation, for the sale, lease or exchange of
all or substantially all of the Company's property and assets and for certain
types of mergers in which the Company would not be the surviving corporation.
Other actions, including any future public offering, would not require
stockholder approval, although approval by the Company's Board of Directors
generally would be required.

    The Existing Certificate provides that the Company may indemnify all persons
whom it may indemnify under the DGCL.  The New Certificate generally reflects
the provisions of the DGCL by providing that the Company must indemnify any
person who is made a party to a legal proceeding by reason of the fact that he
is a director or officer or serving at the request of the corporation as an
agent against all liability reasonably incurred by such person, other than
proceedings initiated by such person.


                             AMENDMENTS TO BY-LAWS

    As part of the Recapitalization, the Company is soliciting the approval of
the holders of its Class B-2 Common Stock to amend and restate the Existing By-
Laws substantially in the form set forth in Exhibit C hereto (the "New By-Laws")
to, among other things, (i) eliminate classes of directors, (ii) provide that
all voting securities (New Common Stock and the Series A-1 and A-2 New Preferred
Stock) will vote together as a class for directors and on other matters, except
where a separate class vote is required by law, and (iii) eliminate provisions
requiring director or stockholder approval by class or supermajority vote.  Set
forth below is a summary of the proposed amendments to the Existing By-Laws (the
"By-Law Amendments"), which is qualified in its entirety by reference to the
full text of the New By-Laws.  The Existing By-Laws are attached hereto as
Exhibit D.

    Each of the By-Law Amendments is conditioned upon consummation of the
Proposed Public Offering, so that if the Proposed Public Offering does not
occur, the By-law Amendments and the New By-Laws will not become effective and
the Company will continue to be governed by the Existing By-Laws.


ELIMINATION OF CLASSES OF DIRECTORS AND CLASS VOTING REQUIREMENTS

    The By-Law Amendments will eliminate the various classes of directors and
the corresponding rights of the various classes of stockholders to elect and
remove directors by class.  The By-Law Amendments will also eliminate the
requirement that certain actions by the Company have the approval of a
supermajority of the Company's stockholders, by class or otherwise.  Stockholder
approval by class will be necessary only as required by law, and no action by
the Company will require the approval of more than a majority of the Company's
stockholders.


    Under the Existing By-Laws, the following actions require the approval of at
least two-thirds of the Company's stockholders entitled to vote:  (1) a change
in the number of directors except as provided in the Company's By-Laws or the
Certificate of Incorporation; and (2) the merger, consolidation, sale of all or
substantially all the assets or liquidation of the Company or the amendment of
the Company's Certificate of Incorporation or By-Laws of the Company.  In
addition, under the Existing By-Laws the following actions require the approval
of the holders of at least two-thirds of the Series A-1 Preferred Stock and the
Series A-2 Preferred Stock, voting as a single class, and the holders of two
thirds of the Class B-l Common Stock and Class B-2 Common Stock, voting 

                                      -22-
<PAGE>
 
as a single class: (1) certain issuances of authorized but unissued shares of
capital stock; and (2) the public offering of shares of an existing stockholder
other than as permitted pursuant to the Stockholders' Agreement.

    If the New By-Laws are adopted, the Company would be required to obtain the
approval of the holders of a majority of its voting shares only as required by
Delaware law.  Under Delaware law, majority stockholder approval would be
required to amend the Certificate of Incorporation, for the sale, lease or
exchange of all or substantially all of the Company's property and assets and
for certain types of mergers in which the Company would not be the surviving
corporation.  Other actions would not require stockholder approval, although
approval by the Company's Board of Directors would generally be required.


OTHER CHANGES IN NEW BY-LAWS

    Set forth below is a description of the other changes to the Existing By-
Laws that are reflected in the New By-Laws:

    Amendments to By-Laws.  Provisions of the Existing By-Laws that require
    ---------------------                                                  
supermajority stockholder approval to repeal or amend the Existing By-Laws will
be eliminated.  The New By-Laws permit the adoption, amendment or repeal of the
New By-Laws by a majority vote of the Directors, as well as by a majority vote
of the stockholders entitled to vote.

    Grant of Authority to Committees.  The Existing By-Laws relating to the
    --------------------------------                                       
establishment of committees of the Board of Directors place limits that are not
required by Delaware law (e.g., the Existing By-Laws do not permit committees to
recommend to the stockholders any action that requires stockholder approval or
to approve or adopt an agent relating to any merger, consolidation or share
exchange that does not require stockholder approval).  The New By-Laws will
allow committees to be empowered to take all actions permitted by the DGCL.  The
DGCL provides that any committee of the Board, to the extent provided in a Board
resolution, may generally exercise all the powers and authority of the Board to
manage the affairs of a corporation other than amendments to the certificate of
incorporation, adopting an agreement of merger, recommending to the stockholders
the sale or exchange of all or substantially all of the corporation's property
or assets, recommending to the stockholders a dissolution (or revocation of
dissolution) or amending bylaws.

    Modification of Executive Committee and Elimination of Operating Committee.
    --------------------------------------------------------------------------  
The powers granted to the Executive Committee in the Existing By-Laws are
limited to the review and discussion of the financial results of the operations
of the Company, the review and analysis of business and planning issues relating
to the Company and similar powers.  The Executive Committee is specifically
denied the power to exercise any of the powers of the Directors in the
management of the business except to the very limited extent set forth in the
Existing Bylaws.  Under the Existing By-Laws, the Operating Committee has the
power to nominate the Class M Directors and the power to initiate and adopt
policies concerning the business and affairs of the Company, employ and
discharge employees, make recommendations regarding compensation, consult with
the Chief Executive Officer and implement procedures to assure that proper books
and records are being kept.  The grant of powers to the Operating Committee and
to the Executive Committee are not clearly delineated or differentiated, and in
some areas could actually overlap.  The New By-Laws eliminate the Operating
Committee and provide that the Executive Committee is to have such powers as
designated by resolution of the entire Board of Directors.

    Notice Requirement for Board of Directors Meetings; Elimination of
    ------------------------------------------------------------------
Requirement of Two Co-Chairmen of the Board.  The Existing By-Laws allow special
- -------------------------------------------                                     
meetings of directors to be called only (1) by either the Co-Chairmen of the
Board of Directors or by four or more Directors, but, in either case, only upon
ten days' prior written notice or (2) upon three days' prior written notice, but
only by no fewer than five Directors, one of whom is a Class M Director, one of
whom is a Class I Director and one of whom is a Class J Director.  The New By-
Laws eliminate the requirement for two Co-Chairmen of the Board, and permit the
Board of Directors to appoint a single Chairman of the Board.  The Board has
appointed James J. Didion as Chairman effective upon the Recapitalization.  The
New By-Laws allow the Chairman of the Board, the Chief Executive Officer or any
five Directors to call meetings upon three days' prior notice.

                                      -23-
<PAGE>
 
    Substantive Changes Required by Delaware Law.  There are various differences
    --------------------------------------------                                
reflected in the New By-Laws from the Existing By-Laws that are necessary under
Delaware law.  Such changes are reflected in various provisions, including ones
related to the establishment of stockholder record dates, revocation of
stockholder proxies, adjournment of stockholder meetings and Board of Directors
meetings, transfers of shares, replacement of lost, stolen or destroyed
certificates, and terms of office for officers.

    Non-substantive and Clarifying Changes.  In addition to the changes
    --------------------------------------                             
described above, the New By-Laws reflect various non-substantive changes that
clarify the provisions contained therein, delete references to events that are
no longer relevant and provide consistency.


                     TERMINATION OF STOCKHOLDERS' AGREEMENT

    All holders of shares of the Company's capital stock are subject to the
terms of the Stockholders' Agreement, which restricts the transfer of their
shares of capital stock.  As part of the Recapitalization, the Company is
seeking stockholder approval to terminate the Stockholders' Agreement upon
consummation of the Proposed Public Offering.  The Stockholders' Agreement
provides certain of the Company's stockholders and the Company the right of
first refusal to purchase shares of the Company's stock offered for sale, with
certain permitted exceptions, (including sales among employees and certain
transfers among accounts in the Company's Capital Accumulation Plan, a 401(k)
plan (the "Cap Plan")).  The Stockholders' Agreement also provides for certain
registration rights.  As a result of such termination, the Company's
stockholders would be able to sell their shares of stock without first offering
such shares to any other stockholders or the Company and the registration rights
would be eliminated.


DESCRIPTION OF EXISTING STOCKHOLDERS' AGREEMENT

    Set forth below is a summary of certain provisions of the Stockholders'
Agreement, which is qualified in its entirety by reference to the complete text
of the Stockholders' Agreement set forth in Exhibit E hereto.  Capitalized terms
used below and not defined have the meanings given in the Stockholders'
Agreement.

    With the exception of several types of permitted transfers, the
Stockholders' Agreement provides that the Company's stockholders may not sell,
assign, transfer or in any way encumber or otherwise dispose of any shares of
capital stock without first offering the shares to the Like Group Stockholders
(as defined below), then to the Company and finally to the Other Group
Stockholders (as defined below).  The term "Like Group Stockholders" is defined
by the Stockholders' Agreement as follows:  if the stockholder who is selling
his or its shares is (a) a Preferred Stockholder, then the Like Group
Stockholders are first each of the other Preferred Stockholders and then each of
the Carlyle Stockholders; (b) a Carlyle Stockholder, then the Like Group
Stockholders are first each of the other Carlyle Stockholders and then each of
the Preferred Stockholders; or (c) a Management Stockholder or an Employee
Stockholder, then the Like Group Stockholders are the non-selling Management
Stockholders.  The term "Other Group Stockholders" is defined in the
Stockholders' Agreement as follows:  (a) if one of the Preferred Stockholders or
the Carlyle Stockholders is selling, they are the Management Stockholders; and
(b) if one of the Management Stockholders or Employee Stockholders is selling,
they are the Preferred Stockholders and the Carlyle Stockholders as a group.
The Stockholders' Agreement automatically terminates on April 18, 2009, unless
earlier terminated by agreement of a majority of the holders of Class B-2 Common
Stock and a majority of the holders of the Series A-1, A-2 and A-3 Preferred
Stock and Class B-1 Common Stock, voting together as a single class.  Upon a
public offering of Capital Stock pursuant to (a) the Demand Registration Right
(as defined below) or (b) approval by two thirds of the directors' votes, the
provisions applicable to the Class B-2 Common Stock regarding the rights of
first refusal under the Stockholders' Agreement shall terminate but the Demand
Registration Right applicable to such stock shall continue in effect.

    The Stockholders' Agreement permits the Company's stockholders to make
certain transfers of their shares without being subject to the right of first
refusal.  Transfers permitted by any stockholder include:  (1) transfers to any
spouse, child, parent or sibling of any stockholder or to any trust or trusts
for the benefit of any of them; (2) transfers to the heirs or beneficiaries of a
deceased stockholder; (3) transfers to any Related Persons (as defined in 

                                      -24-
<PAGE>
 
the Stockholders' Agreement); (4) transfers to any employee of the Company,
provided the transferor notifies the Company of the terms (including price and
number of shares) of such transfer; and (5) transfers between accounts
established for participants in the Cap Plan, or distributions to participants
from the Cap Plan, provided in each case that the transferee of such shares
executes and agrees to be bound by the Stockholders' Agreement.

    If, after a selling Stockholder offers his or her shares of capital stock to
the Like Group Stockholders, the Company and the Other Group Stockholders,
shares of such offered capital stock remain unsold, then the selling Stockholder
has the right under the Stockholders' Agreement (1) for 120 days, to transfer
the unsold shares to a third party at a price equal to or greater than the price
offered to other Stockholders or the Company and on substantially equivalent
terms, provided the third party agrees to be bound by the terms of the
Stockholders' Agreement, or (2) if the unsold shares represent more than 20
percent of the residual profits interest (as defined below under "DESCRIPTION OF
EXISTING CAPITAL STOCK - Distribution Upon Liquidation") of the Company's
capital stock, to require the Company to register the unsold shares under
applicable securities laws in order to permit a public offering and sale of such
shares ("Demand Registration Right").  If a demand registration is undertaken,
all Stockholders (other than the holders of Class J Common Stock) have the right
to participate therein, subject to reduction pro rata if the underwriter, if
any, determines that marketing factors require a limitation on the number of
shares offered.  The shares sold pursuant to such public offering will not be
subject to the Stockholders' Agreement.  The Company will not be required to
undertake any public offering within the 24-month period subsequent to the
effective date of a prior public offering.  Once the Company completes a public
offering, no Stockholder will thereafter be subject to the right of first
refusal provisions of the Stockholders' Agreement, unless the majority of the
holders of the Series A-1, A-2 and A-3 Preferred Stock and Class B-1 Common
Stock, voting together as a single class, agree to continue the rights of first
refusal as to the Series A-1, A-2 and A-3 Preferred Stock, Class B-1 Common
Stock, Class C-1 Common Stock and Class C-R Common Stock.


EFFECTIVENESS OF TERMINATION

    Termination of the Stockholders' Agreement will not become effective until
consummation of the Proposed Public Offering.  In the event the Proposed Public
Offering is not consummated, all holders of the Company's capital stock will
continue to be bound by the Stockholders' Agreement.


        CERTAIN FEDERAL INCOME TAX CONSEQUENCES OF THE RECAPITALIZATION

    The following is a general discussion of certain Federal income tax
consequences for the Company and holders of Class B-2 Common Stock that will
arise from the Recapitalization.  The summary is based upon the Internal Revenue
Code of 1986, as amended (the "Code"), and published regulations, rulings and
judicial decisions now in effect, all of which are subject to change.  The
summary does not purport to address every Federal income tax aspect that may be
relevant to a particular holder of Class B-2 Common Stock in light of his or her
personal investment circumstances or the special treatment that may be accorded
certain persons under Federal income tax laws, including foreign taxpayers, 
dealers in securities, tax-exempt entities and, except as otherwise noted below,
persons who acquired stock (or options to purchase stock) of the Company in
connection with the performance of personal services. In addition, the tax
consequences for holders of stock other than Class B-2 Common Stock and the tax
consequences under applicable foreign, state or local tax laws are not
addressed. Accordingly, each stockholder is strongly advised to consult such
stockholder's own tax advisor as to the specific tax consequences of the
Recapitalization applicable to such stockholder.

    The Federal income tax consequences discussed below are based upon certain
assumptions (which management believes to be accurate), namely, that there will
be no dividend arrearages with respect to the existing Preferred Stock at the
time of the Recapitalization, that there are bona fide business purposes for the
Recapitalization and related transactions (i.e., separate and apart from any
Federal income tax benefits that may be derived therefrom), that the fair market
value of the stock received by a stockholder in the Recapitalization will
approximately equal the fair market value of the stock surrendered by the
stockholder in the Recapitalization and that the Recapitalization is an isolated
transaction and not part of a plan to increase periodically the proportionate
interest of any stockholder 

                                      -25-
<PAGE>
 
in the assets or earnings of the Company. If one or more of these assumptions
prove to be incorrect, then the Federal income tax consequences discussed below
could be altered significantly.


FEDERAL INCOME TAX CONSEQUENCES TO THE COMPANY

    The exchanges of existing Class B-1 Common Stock, existing Class B-2 Common
Stock and existing Class C-1 Common Stock for New Common Stock and of the
Company's existing Preferred Stock for New Preferred Stock will constitute a
recapitalization and, therefore, qualify as a "reorganization" within the
meaning of Section 368(a)(1)(E) of the Code.  Accordingly, the Company will be a
"party to a reorganization" within the meaning of Section 368(b) of the Code,
and no gain or loss will be recognized by the Company upon such exchanges of
stock.


FEDERAL INCOME TAX CONSEQUENCES TO THE CLASS B-2 COMMON STOCKHOLDERS

    No gain or loss will be recognized by holders of the existing Class B-2
Common Stock upon receipt of the New Common Stock in exchange therefor.
Assuming no gain or loss, the Class B-2 Common stockholder's basis in the New
Common Stock will equal the basis of the stock surrendered in the exchange
therefor.  Also, in each such case, the Class B-2 Common stockholder's holding
period for the New Common Stock will include the period during which the
stockholder held the stock surrendered in exchange therefor, provided that the
stock surrendered in the exchange was held by such stockholder as a capital
asset on the date of the exchange.

    The conclusions of the immediately preceding paragraph (other than those
pertaining to holding period) will also generally apply to the holders of
existing Class B-2 Common stock who received such stock in connection with the
performance of services, even if such stock remains subject to treatment as
compensation (ordinary income) under Code Section 83.  However, the New Common
Stock received by such holder in the Recapitalization will be subject to
treatment as compensation under Code Section 83 in the same manner as the
existing Class B-2 Common Stock exchanged therefor, i.e., if and when the
forfeiture provisions applicable to such stock lapse, the holder will realize
ordinary income generally equal to the then value of such stock.

    Stock other than common stock received in a recapitalization can be treated
as "section 306 stock" in certain cases, with the effect that the amount
realized upon disposition of such stock may be treated as ordinary income.
However, such characterization arises only where such stock was received in
exchange for other stock that was section 306 stock or the recapitalization has
the same effect as the receipt of a stock dividend by the recipient of the
preferred stock.  Management believes that none of the existing Preferred Stock
constitutes section 306 stock.  The term "common stock" is not defined in the
applicable statute or the regulations thereunder.  However, several rulings have
held that preferred stock is considered "common stock" for purposes of Code
Section 306 if such stock participates in corporate growth to any significant
extent. Since the New Preferred Stock will receive 60% of any ordinary and
liquidating distribution (after preferences), the New Preferred Stock should
participate to a significant extent in corporate growth, and therefore will not
be stock which is other than common stock.


                     DESCRIPTION OF EXISTING CAPITAL STOCK

    Set forth below is a description of the Company's existing capital stock
prior to the Recapitalization.  Certain of the statements contained herein
regarding the Company's capital stock are summaries of the detailed provisions
of the Existing Certificate and the Existing By-Laws.  Such statements are
qualified in their entirety by reference to the Existing Certificate and the
Existing By-Laws, copies of which are attached as exhibits to this Proxy
Statement.  STOCKHOLDERS OF THE COMPANY ARE URGED TO REVIEW THE ENTIRE PROXY
STATEMENT CAREFULLY.

                                      -26-
<PAGE>
 
GENERAL

    Pursuant to the Existing Certificate, the Company is authorized to issue a
total of 27,200,002 shares of capital stock, $.01 par value per share ("Capital
Stock"), of which 8,000,000 shares are Preferred Stock and 19,200,002 shares are
Common Stock.  The Preferred Stock is one class divided into three series, as
follows: 2,000,000 shares designated as Series A-1 Preferred Stock ("Series A-1
Preferred Stock"), 4,000,000 shares designated as Series A-2 Preferred Stock
("Series A-2 Preferred Stock") and 2,000,000 shares designated as Series A-3
Preferred Stock ("Series A-3 Preferred Stock").  The Common Stock is divided
into five classes, as follows: 4,000,000 shares designated as Class B-1 Common
Stock ("Class B-1 Common Stock"), 12,000,000 shares designated as Class B-2
Common Stock ("Class B-2 Common Stock"), 1,600,000 shares designated as Class 
C-1 Common Stock ("Class C-1 Common Stock"), 1,600,000 shares designated as
Class C-R Common Stock ("Class C-R Common Stock") and two shares designated as
Class J Common Stock ("Class J Common Stock"). As of September 16, 1996, there
were outstanding 1,854,106 shares of Class B-1 Common Stock, 6,613,247 shares of
Class B-2 Common Stock, 800,000 shares of Class C-1 Common Stock, 800,000 shares
of Class C-R Common Stock and two shares of Class J Common Stock. The Bank of
New York serves as transfer agent for the Class B-2 Common Stock.


VOTING RIGHTS

    The holders of the 4,000,000 outstanding shares of Existing Preferred Stock
have a total of 4,000,000 votes.  The voting rights of Preferred Stock  have
been allocated such that the holders of shares of A-1 Stock (1,000,000 shares
outstanding) are entitled to two votes per share, the holders of shares of A-2
Stock (2,000,000 shares outstanding) are entitled to one vote per share and the
holders of A-3 Stock (1,000,000 shares outstanding) are not entitled to vote
except as required by law.  The Class B-1 Common Stock and Class B-2 Common
Stock are entitled to one vote per share on all matters submitted to a vote of
the stockholders of the Company.  The holders of shares of Series A-1 Preferred
Stock, Series A-2 Preferred Stock, Class B-1 Common Stock and Class B-2 Common
Stock vote together, as if a single class, on all matters except the election of
directors of the Company, certain events which require a class vote, a
supermajority vote or a class and supermajority vote, and as otherwise required
by law.  With respect to the election of directors of the Company, the holders
of shares of Series A-1 Preferred Stock and  Series A-2 Preferred Stock, voting
together as a single class, have the right to elect five directors ("Class I-1
Directors"), the holders of shares of Class B-1 Common Stock have the right to
elect two directors ("Class I-2 Directors"), the holders of shares of Class B-2
Common Stock have the right to elect seven directors ("Class M Directors") and
the holders of Class J Common Stock have the right to nominate three directors
("Class J Directors") to be elected by the holders of Series A-1 Preferred
Stock, Series A-2 Preferred Stock, Class B-1 Common Stock, Class B-2 Common
Stock and Class J Common Stock, voting as a single class.

    Under the Existing Certificate, because the outstanding shares of Class B-2
Common Stock constitute a majority of the outstanding shares of capital stock of
the Company entitled to vote in the election of directors, directors are no
longer elected by separate stockholder class, there will be no classes of
directors and all directors will be elected by the holders of the Series A-1
Preferred Stock, Series A-2 Preferred Stock, Class B-1 Common Stock, Class B-2
Common Stock and Class J Common Stock, voting together as a single class.
Stockholders will then be entitled to cumulate their votes in the elections of
directors. Cumulative voting would entitle each holder of Capital Stock entitled
to vote in an election of directors to cast the number of votes which (except
for a cumulative voting provision) such holder would be entitled to cast for the
election of directors with respect to such holder's shares of Capital Stock,
multiplied by the number of directors to be elected, and such holder may cast
all of such votes for a single director or may distribute them among the number
to be voted for, or for any two or more of them, as he may see fit. In addition,
any action of the Board of Directors which previously had required a specified
vote of directors based on their class will now require the vote of the majority
of the directors present at a meeting at which a quorum is present. The Existing
Certificate requires that the persons nominated or serving as Class M Directors
must be employees of the Company, at least one of whom must be an incentively
compensated employee of the Company. This requirement has been eliminated with
the elimination of classes of directors.

                                      -27-
<PAGE>
 
    The holders of Series A-3 Preferred Stock, Class C-1 Common Stock and Class
C-R Common Stock have no voting rights except as required by law.  The holders
of Class J Common Stock have no voting rights except for the election of the
Class J Directors or as required by law.


REDEMPTION

    None of the shares of Existing Preferred Stock or Common Stock are subject
to redemption by the Company, except that Class C-R Common Stock may be
repurchased upon the exercise of employee stock options, as described below.


DIVIDENDS

    Preference Dividends.  With respect to all years after 1990 and until the
    --------------------                                                     
Senior Secured Debt and Senior Subordinated Debt have been paid in full, the
Preferred Stockholders have waived all rights to the accumulation and
declaration and payment of dividends.  Under the Existing Certificate, but for
this waiver, dividends on all shares of Preferred Stock ("Preference Dividend")
would have accrued annually from January 1, 1992 at an annual rate of 10% of the
purchase price paid when originally issued by the Company ("Initial Purchase
Price"), subject to various conditions and limitations.

    Other Dividends.  Except for the Preference Dividend, all dividends declared
    ---------------                                                             
or paid by the Company, whether denominated in cash, stock or otherwise, must be
proportionate with respect to each class or series of Capital Stock, other than
Class J Common Stock, which does not participate in any dividends.  Any
dividend, other than the Preference Dividend, is to be allocated with respect to
each share of Preferred Stock at a rate equal to 60% of the dividend amount
attributable to each share of Class B-1 Common Stock, Class B-2 Common Stock,
Class C-1 Common Stock and Class C-R Common Stock except in certain
circumstances.  See "Mandatory Repurchases of Class C-R Common Stock."


DISTRIBUTION UPON LIQUIDATION

    Upon any liquidation, dissolution or winding-up of the Company, whether
voluntary or involuntary, or any sale of all or substantially all of the Capital
Stock, or any merger of the Company with or into any other entity as a result of
which the stockholders of the Company are entitled to receive cash or
securities, including any transaction pursuant to which any payment, other than
the Preference Dividend, is proposed to be made, if, following such payment, the
net assets available for distribution would be insufficient to pay 125% of the
Invested Capital Preference (as defined below) on all shares of Capital Stock
entitled to receive such Invested Capital Preference ("Liquidation") after the
payment in full of any accumulated and unpaid Preference Dividends together with
interest accrued thereon (including any pro rata Preference Dividend for the
partial fiscal year in which the Liquidation occurs) ("Accumulated Preference
Dividends"), then, to the extent any assets of the Company remain available for
distribution to the stockholders of the Company, the holders of Preferred Stock
and the Common Stock, other than Class J Common Stock, are entitled, on a 
pari passu basis, to receive an amount equal to $10.00 per share or, in the case
- ---- -----
of Class C-1 Common Stock and Class C-R Common Stock, the par value of each
share (in each case referred to as the "Invested Capital Preference"), reduced
by any prior payments (not including Accumulated Preference Dividends) to such
holder in connection with a Liquidation. After payment by the Company of any
Accumulated Preference Dividends and the Invested Capital Preference to the
holder of each share of Capital Stock, such holder will be entitled for each
share of Preferred Stock to receive from the assets of the Company available for
distribution to its stockholders, if any, 60% of the amount then distributable
on each share to the holders of Class B-1 Common Stock, Class B-2 Common Stock,
Class C-1 Common Stock and Class C-R Common Stock, except in certain
circumstances. See "Mandatory Repurchases of Class C-R Common Stock."

                                      -28-
<PAGE>
 
PREEMPTIVE RIGHTS

    The holders of shares of Capital Stock have no preemptive rights or other
rights to subscribe for securities of the Company.


MANDATORY REPURCHASES OF CLASS C-R COMMON STOCK

    Pursuant to the Existing Certificate, subject to the legal availability of
funds therefor, the Company is to repurchase for $.01 per share the outstanding
shares of Class C-R Common Stock (currently 800,000 shares) under certain
circumstances in connection with the exercise of options to purchase Class B-2
Common Stock ("Options") granted by the Company to its employees or the
employees of any of its wholly-owned subsidiaries.  The number of shares of
Class C-R Common Stock subject to repurchase by the Company at any time is based
on the number of shares of Class B-2 Common Stock issued by the Company upon
exercise of such Options.  The Company is required to repurchase Class C-R
Common Stock, subject to the legal availability of funds therefor, (a) on each
occasion that shares of Class B-2 Common Stock issued pursuant to Options
represent more than 1% of the Company's residual profits interest; (b) prior to
the declaration or payment of any dividend, and submission of any matter to a
vote of the stockholders, or the taking of any other action as to which the
number of shares of Capital Stock outstanding is an element in determining the
manner of taking or the outcome of such action; and (c) no less frequently than
once in each calendar year.  The Company may repurchase outstanding shares of
Class C-R Common Stock only to the extent shares of Class B-2 Common Stock
issued by the Company pursuant to the exercise of Options remain outstanding.
If shares of Class C-R Common Stock are called for repurchase by the Board of
Directors (a "C-R Call"), each record holder of shares of Class C-R Common Stock
will be obligated to resell to the Company a portion of the aggregate number of
shares of Class C-R Common Stock subject to the C-R Call, multiplied by a
fraction, the numerator of which is the number of shares of Class C-R Common
Stock held of record by such holder and the denominator of which is the total
number of shares of Class C-R Common Stock outstanding on the effective date of
the C-R Call.

    The date on which the last outstanding share of Class C-R Common Stock is
called for repurchase is the "Final C-R Date."  If dividends are declared or
paid, or a Liquidation occurs following the Final C-R Date, and additional
shares of Class B-2 Common Stock are issued by the Company pursuant to the
exercise of Options after the Final C-R Date ("Additional Option Shares"), the
amount of such dividend or residual distribution to which the holders of C-1
Common Stock and Preferred Stock are entitled will be determined as if the
Additional Option Shares were not issued and the amount of such dividend or
residual distributions available to the holders of shares of Class B-1 Common
Stock and Class B-2 Common Stock would be reduced accordingly.

TRANSFER RESTRICTIONS

    All present holders of shares of Capital Stock are subject to the
Stockholders' Agreement which restricts the transfer of their shares of Capital
Stock.  For a description of the terms of the Stockholders' Agreement, see
"TERMINATION OF STOCKHOLDERS' AGREEMENT."


      DESCRIPTION OF CAPITAL STOCK AFTER APPROVAL OF THE RECAPITALIZATION
                AND CONSUMMATION OF THE PROPOSED PUBLIC OFFERING

    Set forth below is a description of the Company's capital stock after
approval of the Recapitalization and consummation of the Proposed Public
Offering.  Certain of the statements contained herein regarding the Company's
capital stock are summaries of the detailed provisions of the New Certificate
and the New By-Laws.  Such statements are qualified in their entirety by
reference to the New Certificate and the New By-Laws, which will be
substantially in the forms attached as exhibits to this Proxy Statement.
STOCKHOLDERS OF THE COMPANY ARE URGED TO REVIEW THE ENTIRE PROXY STATEMENT
CAREFULLY.

                                      -29-
<PAGE>
 
    Upon approval of the Recapitalization and consummation of the Proposed
Public Offering, the Company will be authorized to issue a total of 108,000,000
shares, of which 8,000,000 will be New Preferred Stock and 100,000,000 will be
New Common Stock.  Both the New Preferred Stock and New Common Stock will have a
par value of $.01 per share.


NEW COMMON STOCK

    Following consummation of the Proposed Public Offering, the New Common Stock
will consist of a single class of 100,000,000 shares.  The New Common Stock will
have no preemptive or conversion rights or other subscription rights.  The
holders of New Common Stock will be entitled to one vote per share on all
matters to be voted upon by the stockholders.  There will be no cumulative
voting.  Subject to preferences which may be applicable to any outstanding New
Preferred Stock, the holders of New Common Stock will be entitled to receive
ratably such dividends, if any, as may be declared from time to time by the
Board of Directors upon the New Common Stock out of funds legally available
therefor.  In the event of the liquidation, dissolution or winding up of the
Company, subject to the payment of any amounts which holders of New Preferred
Stock are entitled to receive in preference to holders of New Common Stock, the
holders of New Preferred Stock and New Common Stock are entitled to receive an
amount equal to $10.00 per share, reduced by any prior payments to such holder
in connection with any liquidation, dissolution or winding up of the Company.
The holders of New Common Stock will be entitled to share in the remaining
assets of the Company.


NEW PREFERRED STOCK

    Upon consummation of the Proposed Public Offering, the authorized number of
shares of New Preferred Stock will consist of a single class of 8,000,000
shares, of which 4,000,000 shares will consist of three series: (a) 1,000,000
shares of Series A-1 New Preferred Stock ("Series A-1 New Preferred Stock"), 
(b) 2,000,000 shares of Series A-2 New Preferred Stock ("Series A-2 New
Preferred Stock") and (c) 1,000,000 shares of Series A-3 New Preferred Stock
("Series A-3 New Preferred Stock"). The authorized shares of New Preferred Stock
not included in such series may be issued from time to time in one or more
series upon authorization by the Board of Directors. In addition, upon
conversion of any of the Series A-1 New Preferred Stock, Series A-2 New
Preferred Stock or Series A-3 New Preferred Stock, the shares converted will be
available for issuance in one or more series from time to time. Subject to
certain limitations set forth in the New Certificate, the Board of Directors
shall determine the designation and number of shares of any such series of
preferred stock and the designations, preferences and relative participating,
optional or other special rights and the qualifications, limitations and
restrictions thereon.

    The holders of the New Preferred Stock will be entitled to dividends
("Preference Dividends") at the rate of $.25 per fiscal quarter on each share of
the New Preferred Stock, payable out of funds legally available therefor.  The
accrual of such dividend will be retroactive to October 1, 1996.

    In the event the Preference Dividend is not declared and paid within one
year after the last day of the quarter to which it relates, then unless such
dividend was not paid because of restrictions under Delaware law it will bear
compound interest at the Applicable Interest Rate.  Following the Proposed
Public Offering, until all accrued and unpaid Preference Dividends are paid, no
shares of New Common Stock will be redeemed by the Company (other than in
connection with the Recapitalization and other than shares issued pursuant to
stock option, stock purchase or similar plans), and no dividends will be paid on
any shares of New Preferred Stock (other than the Series A-1, Series A-2 and
Series A-3 New Preferred Stock) or New Common Stock.

    The Preference Dividend will not be paid and no interest will accrue or be
paid thereon to the extent applicable law restricts or prohibits the declaration
or payment of the Preference Dividend.  The Preference Dividend will also not be
required to be declared and paid to the extent it would violate any contractual
restrictions in a credit agreement of the Company.  The Company has agreed that
it will not enter into a new agreement with a third party that limits the
accumulation of dividends or the accrual and payment of interest on any unpaid
dividends.

                                      -30-
<PAGE>
 
    Each share of New Preferred Stock will also be entitled to receive dividends
in the amount of sixty percent (60%) of the dividends payable on each share of
New Common Stock.

    Upon any liquidation, dissolution or winding up of the Company, holders of
New Preferred Stock will be entitled to share in the remaining assets of the
Company after payment of liabilities, subject to prior distribution rights of
any other preferred stock, if any, then outstanding, as follows:  (i) each
holder of New Preferred Stock will be entitled to receive accrued and unpaid
Preference Dividends and accrued and unpaid interest thereon; (ii) each holder
of New Preferred Stock will be entitled to receive an amount, reduced by any
prior payments to such holder pursuant to any liquidation, dissolution or
winding up of the Company other than dividends and interest thereon, equal to
$10.00 per share and (iii) each holder of a share of New Preferred Stock will be
entitled to share ratably in all remaining assets of the Company to the extent
of sixty percent (60%) of the distribution, pursuant to such liquidation,
dissolution or winding up of the Company, with respect to each share of New
Common Stock.

    The holders of shares of Series A-1 New Preferred Stock will have two (2)
votes per share of Series A-1 New Preferred Stock on all matters submitted to a
vote of the stockholders of the Company and, except as provided by law, will
vote together with the holders of shares of Series A-2 New Preferred Stock and
the holders of New Common Stock as one class on all matters submitted to a vote
of stockholders of the Company.  Each Series of New Preferred Stock is
convertible into shares of New Common Stock at the option of the holders thereof
at a ratio ranging from .60 to .78 shares of New Common Stock for each share of
New Preferred Stock, depending on the Market Price (as defined above) of the New
Common Stock at the time of conversion.  See "ISSUANCE OF NEW PREFERRED STOCK TO
HOLDERS OF EXISTING PREFERRED STOCK AND CONVERSION OF PREFERRED STOCK."

    Upon consummation of the Proposed Public Offering, 4,000,000 shares of
undesignated New Preferred Stock will be authorized.  The Board of Directors
will have the authority, without further action by the stockholders, to issue
such New Preferred Stock from time to time in one or more series and to fix the
number of shares, designations, preferences, powers, and relative,
participating, optional or other special rights and qualifications or
restrictions thereof.  The preferences, powers, rights and restrictions of
different series of New Preferred Stock may differ with respect to dividend
rates, amounts payable on liquidation, voting rights, conversion rights,
redemption provisions, sinking fund provisions and purchase funds and other
matters.  Notwithstanding the foregoing, any outstanding shares of Series A-1,
Series A-2 and Series A-3 New Preferred Stock shall be senior in right of
payment of dividends and upon liquidation to any other shares of New Preferred
Stock.  The issuance of additional New Preferred Stock could decrease the amount
of earnings and assets available for distribution to holders of New Common
Stock or affect adversely the rights and powers, including voting rights, of the
holders of New Common Stock, and may have the effect of delaying, deferring or
preventing a change in control of the Company. The Company has no present plan
to issue any shares of New Preferred Stock other than in connection with the
Recapitalization.


REGISTRATION RIGHTS

    Pursuant to an agreement between the Company and the holders of the Series
A-1, Series A-2 and Series A-3 Existing Preferred Stock, until expiration of the
Rule 144 Period (as defined below), if the Company proposes to register any of
its securities, it will use its best efforts to include in such registration New
Common Stock acquired by the holders of New Preferred Stock upon conversion of
the New Preferred Stock.  The registration rights granted to the holders of New
Preferred Stock do not apply to the Proposed Public Offering, a registration
relating to an employee benefit plan, a dividend or interest reinvestment plan
or other similar plans, a corporate reorganization, reclassification, merger,
consolidation or acquisition or a registration that does not permit secondary
sales.  The "Rule 144 Period" means the period beginning after the Proposed
Public Offering and continuing until the New Common Stock acquired on conversion
is no longer subject to the volume limitation provisions of Rule 144 of the
Securities Act, either by agreement or operation of law.

                                      -31-
<PAGE>
 
                              BOARD RECOMMENDATION

    THE BOARD OF DIRECTORS RECOMMENDS THAT STOCKHOLDERS VOTE FOR THE PROPOSED
RECAPITALIZATION AND EACH OF THE TRANSACTIONS WHICH COMPOSE THE
RECAPITALIZATION, INCLUDING THE PROPOSED PUBLIC OFFERING, THE AMENDMENT TO THE
EXISTING CERTIFICATE, THE AMENDMENT OF THE EXISTING BY-LAWS AND TERMINATION OF
THE STOCKHOLDERS' AGREEMENT.


                     SECURITY OWNERSHIP AND REQUIRED VOTES

    The following table shows each class of shares of the Company's preferred
stock and common stock entitled to be voted at the Special Meeting of
Stockholders, the votes entitled to be cast by each class and the number of
shares outstanding of each class as of September 16, 1996/(1)/.

<TABLE>
<CAPTION>
                                       Votes Entitled      Number of Shares
          Class of Stock                 To Be Cast          Outstanding
          --------------               --------------      ----------------
<S>                                  <C>                   <C>
Series A-1 Preferred Stock           Two votes per share      1,000,000
Series A-2 Preferred Stock           One vote per share       2,000,000
Series A-3 Preferred Stock/(1)/      One vote per share       1,000,000
Class B-1 Common Stock               One vote per share       1,854,106
Class B-2 Common Stock               One vote per share       6,613,247
Class J Common Stock                 One vote per share           2
 
</TABLE>

 Certain components of the Recapitalization and Proposed Public Offering require
the affirmative vote of different amounts of different classes of stock of the
Company.  The issuance of New Common Stock in connection with the Proposed
Public Offering, the conversion of the Class B-1 Common Stock, Class B-2 Common
Stock and Class C-1 Common Stock and any conversion of the
New Preferred Stock will require the affirmative vote of two-thirds of the
outstanding votes entitled to be cast of the Series A-1 Preferred Stock and
Series A-2 Preferred Stock, voting as one class, and two-thirds of the
outstanding shares of Class B-1 Common Stock and Class B-2 Common Stock, voting
as one class.  Amendment of the Company's Certificate of Incorporation and
By-Laws requires the affirmative vote of shares representing two thirds of the
outstanding votes entitled to be cast of Series A-1 Preferred Stock, Series A-2
Preferred Stock, Class B-1 Common Stock and Class B-2 Common Stock, voting as
one class.  In addition, because the Recapitalization contemplates an amendment
of the Certificate of Incorporation which affects certain preferences of the
Series A-1 Preferred Stock, Series A-2 Preferred Stock, Series A-3 Preferred
Stock, Class B-1 Common Stock, Class B-2 Common Stock and Class C-1 Common
Stock, the amendment of the Company's Certificate of Incorporation will also
require the affirmative vote of a majority of the outstanding shares of Series
A-1 Preferred Stock, Series A-2 Preferred Stock and Series A-3 Preferred Stock,
voting as one class, a majority of the outstanding shares of Class B-1 Common
Stock, a majority of the outstanding shares of Class B-2 Common Stock and a
majority of the outstanding shares of Class C-1 Common Stock.  Termination of
the Stockholders' Agreement requires the affirmative vote of (i) a majority of
the outstanding shares of Series A-1 Preferred Stock, Series A-2 Preferred
Stock, Series A-3 Preferred Stock and Class B-1 Common Stock, voting as one
class, and (ii) a majority of the outstanding shares of Class B-2 Common Stock.

- -----------------------
/(1)/  Holders of Class C-1 Common Stock, Class C-R Common Stock and Series A-3
Preferred Stock do not vote except as required by statute.  The Series A-3
Preferred Stock is only entitled to vote at the Special Meeting of Stockholders
on the amendments to the Existing Certificate as they affect the rights,
preferences and privileges of the Series A-3 Preferred Stock and on the
termination of the Stockholders' Agreement.

                                      -32-
<PAGE>
 
    Approval of the Recapitalization by the requisite vote of stockholders
requires approval of each component of the Recapitalization, i.e., there will be
no separate vote on the individual components, and the Recapitalization will not
become effective unless each component is approved by the requisite vote.
Notwithstanding the foregoing, in the event the Recapitalization is approved by
the requisite vote of each class of capital stock entitled to vote thereon but
is not approved by the holders of Class B-1 Common Stock, voting as a separate
class, each component of the Recapitalization shall become effective, but the
New Certificate will be modified as set forth in Exhibit A-2 to provide that the
outstanding shares of Class B-1 Common Stock will not convert into shares of New
Common Stock but will remain as a separate class of capital stock of the Company
with substantially the same rights and privileges as provided in the Existing
Certificate prior to the Recapitalization.

    The holders of Preferred Stock have already agreed to vote all 4,000,000
shares of Preferred Stock in favor of (with no votes against) the
Recapitalization.  All of the holders of Class C-1 Common Stock have irrevocably
appointed officers of the Company as proxies to vote such shares in favor of the
Recapitalization.

    An abstention or the failure of a broker or other nominee to vote shares
held of record will have the same effect as a vote against the proposal.

                                      -33-
<PAGE>
 
SECURITY OWNERSHIP OF DIRECTORS AND EXECUTIVE OFFICERS

    The following table sets forth certain information as of September 16, 1996
with respect to the ownership of equity securities of the Company by (a) each
Director, (b) the Chief Executive Officer and each of the nine other most highly
compensated executive officers whose salary and bonus were in excess of $100,000
for services rendered to the Company and each of its subsidiaries during the
last fiscal year and (c) and directors and executive officers as a group.
Unless otherwise indicated, all shares are owned directly and the indicated
owner has sole voting and dispositive power with respect thereto.
<TABLE>
<CAPTION>
 
          Name                    Title                    Number                     Percent
        of Owner                of Class                 of Shares                    of Class
        --------                --------                 ---------                    --------
<S>                         <C>                        <C>                                <C>
Stanton D. Anderson            B-1 Common/(1)/              4,235/(2)/                     *
Gary J. Beban                  B-2 Common                 191,459/(2)//(3)/               2.87%
Richard C. Blum                B-1 Common                 437,500/(4)/                   23.60%
Frank C. Carlucci              B-1 Common                   2,287/(2)/                     *
Richard C. Clotfelter          B-2 Common                108,835/(2)//(3)//(8)/           1.63%
</TABLE> 
 
(*) Represents less than 1%.
 
- -------------------------
/(1)/  Does not reflect ownership of Class C-1 Common Stock, which will be
converted into New Common Stock as part of the Recapitalization.  Mr. Anderson
has legal title to 42,380 shares of Class C-1 Common Stock, which represent
5.30% of such class.  Mr. D'Aniello may be deemed to beneficially own 303,048
shares of Class C-1 Common Stock by virtue of his interest in the general
partner of Carlyle and investment control over such shares, representing 37.88%
of such class.  Mr. Malek owns 378,810 shares which represent 47.35% of the
outstanding Class C-1 Common Stock.  All Directors and Executive Officers as a
group may be deemed to beneficially own 724,238 shares of Class C-1 Common Stock
which represent 90.53% of such class.  For a description of the Class C-1 Common
Stock, see "DESCRIPTION OF EXISTING CAPITAL STOCK."

/(2)/  Represents number of shares which the named individual beneficially 
owns as well as those which the individual has options to acquire that are
exercisable, which options have not been exercised. With respect to the shares
of Class B-1 Common Stock, the number includes the following number of option
shares for the following individuals: Anderson - 4,235; Carlucci - 2,287;
D'Aniello - 4,235 (options issued to Carlyle); and Malek - 5,934. Such shares do
not include options for 2,609 shares issued to Kajima U.S.A., Inc. in respect of
services rendered as a director by Mr. Hoshino. With respect to the shares of
Class B-2 Common Stock, the number includes the following number of option
shares for the following individuals at an exercise price of $10.00 per share:
Beban - 62,500; Clotfelter - 45,000; Davidson - 45,000; Didion - 75,000; Jones -
25,000; Kallis - 40,000; McBride - 40,000; Pogue - 10,000; Sandstad - 40,000; 
and Stanfill - 20,000.

/(3)/  Includes the following number of shares issued pursuant to the Company's
1996 Equity Incentive Plan for the following individuals: Beban - 53,910;
Clotfelter - 33,750; Didion - 175,027; Kallis - 42,750; Pogue - 35,750; Sandstad
- - 44,586; and Stanfill - 54,383. Such individuals have voting power with respect
to all such shares but only gain dispositive power with respect to such shares
at a rate of 5% per quarter. Dispositive power with respect to any such shares
is also subject to an individual having paid the purchase price for such shares.

/(4)/  Represents 437,500 shares owned by BK Capital Partners and BK Capital
Partners II, limited partnerships of which Richard C. Blum & Associates, L.P. is
the general partner. Mr. Blum holds the majority of interests in Richard C. Blum
& Associates, L.P.

                                      -34-
<PAGE>
 
<TABLE> 
<CAPTION> 
 
  Name                        Title                             Number                      Percent
of Owner                     of Class                         of Shares                    of Class
- --------                     --------                         ---------                    --------
<S>                        <C>                            <C>                             <C>
Daniel A. D'Aniello        B-1 Common/(1)//(5)/             141,435/(2)//(6)/               7.61%
David A. Davidson          B-2 Common                        88,055/(2)//(8)/               1.32%
James J. Didion            B-2 Common/(7)/                  403,067/(2)//(3)//(8)//(9)/     6.03%
</TABLE>

- -------------------------
/(5)/ Does not reflect ownership of Class C-R Common Stock which was established
to permit the Company to grant stock options without dilution to other
investors. Under the Existing Certificate, the Company has the right to
repurchase the Class C-R Common Stock at the nominal price of $.01 per share in
amounts equal to the number of shares of Class B-2 Common Stock issued pursuant
to options. The 800,000 outstanding shares of Class C-R Common Stock will be
repurchased by the Company for $.01 per share as part of the Recapitalization.
See "PURCHASE OF CLASS C-R AND CLASS J COMMON STOCK." Mr. D'Aniello may be
deemed to beneficially own 320,000 shares of Class C-R Common Stock by virtue of
his interest in the general partner of Carlyle and investment control over such
shares, representing 40% of such class. Mr. Malek has legal title to 400,000
shares of Class C-R Common Stock, which represents 50% of the outstanding Class
C-R Common Stock. All Directors and Executive Officers as a group may be deemed
to beneficially own 720,000 shares of the Class C-R Common Stock, which
represents 90% of such class. Holders of Class C-R Common Stock only vote as
required by statute. Holders of Class C-R Common Stock participate fully in all
dividends on the same basis as holders of shares of Class B-2 Common Stock, but
are entitled to receive only $.01 per share as a return of capital. After the
return of capital to all stockholders, the holders of these shares will
participate in residual distributions on a share-for-share basis with the Class
B-1 Common Stock and Class B-2 Common Stock.

/(6)/  Consists of shares, including shares subject to options, held by Carlyle
which Mr. D'Aniello, by virtue of his interest in the general partner of Carlyle
and investment control over such shares, may be deemed to beneficially own.
Does not include 16,300 shares held by Carlyle for the benefit of Mellon
Family Investment Company V.

/(7)/  Does not reflect ownership of Class J Common Stock, which will be
repurchased by the Company for $0.01 per share as part of the Recapitalization.
See "DESCRIPTION OF EXISTING CAPITAL STOCK."  Mr. Didion and Mr. Malek each own
one share of Class J Common Stock, which in each instance represents 50% of that
Class.  The holders of Class J Common Stock only vote as to the election of
Class J Directors and as otherwise required by statute.

/(8)/  Does not include shares of Class B-2 Common Stock issued in the name of
the Company in respect of common stock units credited to the following persons
in the following amounts under the Company's Deferred Compensation Plan but
which are not beneficially owned by such persons: Clotfelter - 1,895; Davidson -
23,598; Didion - 121,970; Kallis - 10,991; McBride - 6,087; Pogue - 3,592; and
Sandstad - 1,506.

/(9)/  Includes 6,000 shares held by a trust for the benefit of three members of
Mr. Didion's immediate family.  Mr. Didion, as trustee, has dispositive and
voting power with respect to the shares but disclaims any beneficial interest in
the shares.

                                      -35-
<PAGE>
 
<TABLE>
<CAPTION>
                                                              Number                   Percent
  Name of Owner            Title of Class                   of Shares                  of Class
  -------------            --------------                   ---------                  --------
<S>                       <C>                           <C>                            <C>
Hiroaki Hoshino/(10)/     A-1 Preferred                   1,000,000/(2)/                 100%
Paul C. Leach                 -                                 -                         -
Thaddeus W. Jones         B-2 Common                         72,233/(2)/                1.09%
George J. Kallis          B-2 Common                        114,864/(2)//(3)//(8)/      1.73%
Takayuki Kohri/(10)/      A-2 Preferred                   1,000,000                       50%
                          B-1 Common Stock                    4,106                       *
Frederic V. Malek         B-1 Common /(1)//(5)//(7)/        112,184/(2)/                6.03%
Lawrence J. Melody        B-2 Common                          1,513                       *
Charles O. McBride        B-2 Common                         56,631/(2)/                  *
Jeffrey S. Morgan         B-2 Common                          9,837                       *
Richard A. Pogue          B-2 Common                         61,468/(2)//(3)//(8)/        *
Kenneth D. Sandstad       B-2 Common                        117,256/(2)//(3)/           1.76%
John L. Stanfill          B-2 Common                         94,822/(2)//(3)/           1.43%
Peter V. Ueberroth        B-2 Common                         10,000                      *
Gary L. Wilson                -                                 -                        -
All Directors and
Executive Officers        B-1 Common                        701,747/(2)//(6)/          37.51%/(11)/
as a group                B-2 Common                      1,431,465/(2)//(3)//(8)/     20.4%/(11)/
</TABLE>
- --------------------------
/(10)/  Mr. Hoshino is a Director of Kajima U.S.A., Inc., which together with an
affiliate owns 2,000,000 shares of the Company's equity securities 1,000,000 of
which are voting securities. Mr. Kohri is Deputy Manager of Sumitomo Real Estate
Sales Japan, an affiliate of S.R.E.S. - Fifth Avenue, Inc., which owns 1,004,106
shares of the Company's equity securities.  (See "Security Ownership of
Principal Stockholders".)  The following table sets forth information as of
September 16, 1996 with respect to the ownership of equity securities of the
Company assuming the ownership of such securities by Kajima U.S.A., Inc. and
S.R.E.S. - Fifth Avenue, Inc. were attributable to their respective
representative, other than equity securities subject to options, including those
described in footnote (2) above.

/(11)/  The number of votes represented by the shares of Class B-1 Common Stock
and Class B-2 Common Stock held by directors and executive officers as a group,
as a percentage of the total number of votes represented by all outstanding
shares of the Company's stock entitled to vote, is 5.20% and 10.32%,
respectively.

                                      -36-
<PAGE>
 
SECURITY OWNERSHIP OF PRINCIPAL STOCKHOLDERS

    The following table sets forth information as of September 16, 1996 with
respect to each person known to the Company to be a beneficial owner of 5% or
more of any class of voting securities of the Company.  Unless otherwise
indicated, all shares are owned directly and the indicated owner has sole voting
and dispositive power with respect thereto.
<TABLE>
<CAPTION>
 
 
   Name and                              Title             Number of    Percent
Address of Owner                    of Class/(1)//(2)/      Shares     of Class
- ----------------                    ------------------     ---------   --------
<S>                                 <C>                    <C>         <C>
Entities associated with               B-1 Common               437,500      23.60%
BK Capital Partners/(3)/
909 Montgomery Street
Suite 400
San Francisco, CA 94133

Bankers Trust (Delaware)               B-1 Common               150,000       8.09%
130 Liberty Street, 31st Floor
New York, NY 10006

The Carlyle Group, L.P./(4)/           B-1 Common               141,435       7.61%
1001 Pennsylvania Avenue, N.W.
Suite 220 South
Washington, D.C. 20004

James J. Didion/(5)/                   B-2 Common               403,067       6.03%
533 South Fremont Avenue
Los Angeles, CA 90071

</TABLE> 
- -----------------------
/(1)/  Does not reflect ownership of Class C-1 Common Stock or Class C-R Common
Stock, which have no voting rights other than those expressly required by law
and which will cease to exist upon the completion of the Proposed Public
Offering. TWC Corporation, 1001 Pennsylvania Ave., N.W., Washington D.C. 20004,
by virtue of its interest as the General Partner of Carlyle, is deemed to
beneficially own 303,048 shares of Class C-1 Common Stock (37.88% of such class)
and 320,000 shares of Class C-R Common Stock (40% of such class). See footnotes
(1) and (4) of the table shown with respect to "Security Ownership of Directors
and Executive Officers" for further attribution of the ownership of certain of
these shares to certain Directors.

/(2)/  With respect to the Company's Preferred Stock, the Series thereof is
identified.

/(3)/  Includes 150,000 shares of Class B-1 Common Stock issued in the name of 
BK Capital Partners I and 287,500 shares of Class B-1 Common Stock issued in the
name of BK Capital Partners II.

/(4)/  Includes options for 4,235 shares of Class B-1 Common Stock.  Does not
include 16,300 shares of Class B-1 Common Stock held by Carlyle for the benefit
of Mellon Family Investment Company V.

/(5)/  Represents number of shares of Class B-2 Common Stock which Mr. Didion
beneficially owns and 75,000 shares of Class B-2 Common Stock which Mr. Didion
has options to acquire that are exercisable on or before November 15, 1996.
Includes 6,000 shares of Class B-2 Common Stock held by a trust for the benefit
of Mr. Didion's immediate family.  Excludes 121,970 shares of Class B-2 Common
Stock issued in the name of the Company in respect of common stock units
credited to Mr. Didion under the Company's Deferred Compensation Plan but which
are not beneficially owned by Mr. Didion.

                                      -37-
<PAGE>
 
<TABLE> 
<S>                                 <C>                    <C>            <C>
Fukoku Mutual Life                  Series A-2 Preferred   1,000,000         50%
 Insurance Company
2-2, Uchisaiwaicho 2-chome
Chiyoda-ku, Tokyo 100 Japan

Fund American Enterprises           B-1 Common               125,000       6.74%
 Holding, Inc.
The 1820 House
Main Street
Norwich, VT 05055-0850

Kajima U.S.A., Inc./(6)/            Series A-1 Preferred   1,000,000        100%
Park Avenue Plaza
55 East 52nd Street
32nd Floor
New York, NY 10055

Kasen Development, Inc./(7)/        Series A-3 Preferred   1,000,000        100%
3-2, Tokyo 6-chome
Koto-ku
Tokyo 135, Japan

Frederic V. Malek/(8)/              B-1 Common               112,184       6.03%
Thayer Capital Partners
901 15th Street, N.W.
Suite 300
Washington, D.C. 20005

Entities Associated with            B-1 Common               466,300      25.15%
Mellon Family Investment
 Company V/(9)/
Mill Street Extension
Laughlintown, PA 15655

S.R.E.S. - Fifth Avenue, Inc.       Series A-2 Preferred   1,000,000         50%
666 Fifth Avenue
New York, NY 10103

399 Venture Partners,               B-1 Common               427,750      23.07%
 Inc.
399 Park Avenue
New York, NY 10043
</TABLE>

- -----------------------
/(6)/  The Series A-1 Preferred Stock has two votes per share.

/(7)/  The Series A-3 Preferred Stock has no voting rights other than those
expressly required by law.

/(8)/  Includes options for 5,934 shares of Class B-1 Common Stock.

/(9)/  Includes 225,000 shares of Class B-1 Common Stock issued in the name of
Richard King Mellon Foundation.

                                      -38-
<PAGE>
 
                                APPRAISAL RIGHTS

    Record holders of Class B-2 Common Stock are not entitled to appraisal
rights under Delaware law in connection with the Recapitalization.



                                 OTHER MATTERS



    Proposals to be submitted for the 1997 Annual Meeting of Stockholders must
be received by the Company no later than December 24, 1996.



                             BY ORDER OF THE BOARD OF DIRECTORS

                             JAMES J. DIDION
                             Chairman of the Board


Los Angeles, California
October 4, 1996

                                      -39-
<PAGE>
 
                    Exhibit A-1  - Proposed Fourth Restated
Certificate of Incorporation of CB Commercial Real Estate Services Group, Inc.
<PAGE>


                                FOURTH RESTATED
                         CERTIFICATE OF INCORPORATION
                                       OF
                CB COMMERCIAL REAL ESTATE SERVICES GROUP, INC.
                    (FORMERLY CB COMMERCIAL HOLDINGS, INC.)


     CB Commercial Real Estate Services Group, Inc., a corporation organized and
existing under the General Corporation Law of the State of Delaware (the
"Corporation"), DOES HEREBY CERTIFY:

     FIRST:    The original Certificate of Incorporation of the Corporation was
filed with the Secretary of State of Delaware on March 9, 1989; the Restated
Certificate of Incorporation was filed with the Secretary of State of Delaware
on March 15, 1989; the Second Restated Certificate of Incorporation was filed
with the Secretary of State of Delaware on April 17, 1989; and the Third
Restated Certificate of Incorporation was filed with the Secretary of State of
Delaware on September 17, 1989.

     SECOND:   The Fourth Restated Certificate of Incorporation of the
Corporation in the form attached hereto as Exhibit A has been duly adopted in
accordance with the provisions of Sections 245 and 242 of the General
Corporation Law of the State of Delaware by the directors and stockholders of
the Corporation.

     THIRD:    The Fourth Restated Certificate of Incorporation so adopted reads
in full as set forth in Exhibit A attached hereto and is hereby incorporated
herein by this reference.

     IN WITNESS WHEREOF, the Corporation has caused this Certificate to be
signed by the Chief Executive Officer and the Secretary this __ day of
____________, 199___.


                                  CB COMMERCIAL REAL ESTATE SERVICES GROUP, INC.



                                  By ___________________________________________
                                              CHIEF EXECUTIVE OFFICER


ATTEST:



BY __________________________
          SECRETARY
<PAGE>
 
                                FOURTH RESTATED
                         CERTIFICATE OF INCORPORATION
                                      OF
                CB COMMERCIAL REAL ESTATE SERVICES GROUP, INC.
                    (FORMERLY CB COMMERCIAL HOLDINGS, INC.)


          FIRST:    The name of the corporation is:
          -----                                  

                    CB Commercial Real Estate Services Group, Inc.

          SECOND:   The registered office of the corporation in the State of
          ------                                                           
Delaware is located at 1209 Orange Street, City of Wilmington, County of New
Castle.  The name of the registered agent of the corporation at such address is
The Corporation Trust Company.

          THIRD:    The purpose of the corporation is to engage in any lawful 
          -----                                                                
act or activity for which a corporation may be organized under the General
Corporation Law of the State of Delaware as the same exists or may hereafter be
amended.

          FOURTH:
          ------ 

     A.   The total number of shares of all classes of capital stock that the
corporation is authorized to issue is 108,000,000, of which 8,000,000 shall be
Preferred Stock ("Preferred Stock") and 100,000,000 shall be Common Stock
("Common Stock").  Both the Preferred Stock and Common Stock shall have a par
value of $.01 per share.

     B.   The Common Stock may be issued from time to time as follows:

     1.   Prior to Recapitalization Date.  Prior to the Recapitalization Date 
          ------------------------------   
(as defined below), the Common Stock shall consist of three (3) classes:  (a)
4,000,000 shares designated Class B-1 Common Stock ("B-1 Stock"), (b) 12,000,000
shares designated Class B-2 Common Stock ("B-2 Stock") and (c) 1,600,000 shares
designated as Class C-1 Common Stock ("C-1 Stock").  The "Recapitalization Date"
means the date, prior to March 31, 1997, of the closing of an IPO.  An "IPO"
means a sale of Common Stock for not less than $18.75 per share in an
underwritten public offering registered under the Securities Act of 1933, as
amended, completed on or prior to March 31, 1996, which results in aggregate
proceeds to the corporation (prior to underwriters' discounts and expenses
relating to the issuance) of  $75,000,000 or more and which results in the
approval for quotation of such Common Stock on the National Association of
Securities Dealers Automated Quotation System or the listing of such Common
Stock on the New York Stock Exchange.

     Prior to the Recapitalization Date, all outstanding shares of Common Stock
shall be identical and shall entitle the holders thereof to the same rights and
privileges, except as provided below:

          a.   Voting Rights.  The holders of shares of B-1 Stock and B-2 Stock
               -------------                                                   
     shall have the right to vote on all matters to be voted upon by the
     stockholders of the corporation. The holder of shares of B-1 Stock and B-2
     Stock shall be entitled to one (1) vote per share, voting on each matter
     upon which such holders are entitled to vote. The holders of shares of C-1
     Stock shall have no right to vote under any circumstances or for any
     purpose except as specifically required by the Delaware General Corporation
     Law.

          b.   Dividend Rights.  Subject to the payment of any dividends which 
               ---------------   
     the holders of Preferred Stock are entitled to receive in preference to the
     holders of Common Stock and subject to the

                                      -2-
<PAGE>
 
     provisions of the Certificates of Designation, Preferences and Rights
     related to the Series A-1, Series A-2 and Series A-3 Preferred Stock (the
     "Original Preferred Stock"), the holders of shares of B-1 Stock, B-2 Stock
     and C-1 Stock shall be entitled to receive, as and when declared by the
     Board of Directors, out of any assets legally available therefor, such
     dividends as may be declared from time to time by the Board of Directors,
     allocated with respect to each share of B-1 Stock, B-2 Stock and C-1 Stock
     on a share-for-share basis.

          c.   Liquidation.  Upon any liquidation, dissolution or winding up of
               -----------                                                     
     the corporation, whether voluntary or involuntary, each holder of shares of
     Common Stock shall be entitled to share (subject to the payment of any
     amounts which holders of Preferred Stock are entitled to receive in
     preference to or pari passu with the holders of Common Stock) in the
     remaining assets of the corporation to be distributed among the holders of
     shares of the capital stock of the corporation as follows:

               i.   First, each holder of shares of B-1 Stock and B-2 Stock
          shall be entitled to receive an amount, reduced by any prior payments
          to such holder pursuant to this Section B.1.c. of Article Fourth,
          equal to $10 per share (as adjusted for any stock dividends,
          combinations or splits).

               ii.  Second, each holder of shares of C-1 Stock shall be entitled
          to receive an amount, reduced by any prior payments to such holder
          pursuant to this Section B.1.c. of Article Fourth, equal to the par
          value of each such share (as adjusted for any stock dividends,
          combination or splits).

               iii. Third, each holder of shares of B-1 Stock, B-2 Stock and C-1
          Stock shall be entitled to share the remaining assets of the
          corporation to be distributed among holders of shares of the
          corporation's capital stock on a share-for-share basis.


     2.   On or After Recapitalization Date.  From and after the 
          ---------------------------------   
Recapitalization Date, the Common Stock shall consist of a single class of
100,000,000 shares, each of which shall be identical. From and after the
Recapitalization Date, there shall be no cumulative voting.


     3.   Automatic Conversion of Common Stock on Recapitalization Date.
          -------------------------------------------------------------- 
Immediately upon the closing of an IPO on the Recapitalization Date, (a) each
share of B-1 Stock and B-2 Stock shall automatically be converted into one (1)
share of Common Stock and (b) each share of C-1 Stock shall automatically be
converted into shares of Common Stock at the C-1 Conversion Rate.  The C-1
Conversion Rate is (a) the Conversion Price minus $10.00 per share, divided by
(b) the Conversion Price.  The Conversion Price means the greater of the price
at which each share of Common Stock is offered by the Corporation to the public
in an IPO and $22.00.  Such conversion shall be deemed to have been made
immediately upon the closing of an IPO.

     C.   The Preferred Stock may be issued from time to time as follows:

     1.   Prior to Conversion of Original Preferred Stock.   Prior to the date
          -----------------------------------------------                    
all of the  Original Preferred Stock shall have been converted into Common Stock
in accordance with the applicable Certificate of Designation, Preferences and
Rights, each holder of shares of the Original Preferred Stock shall be entitled
to the rights and privileges set forth in the applicable Certificates of
Designation, Preference and Rights.

     2.   Authority of Board of Directors to Establish Series of Preferred 
          ----------------------------------------------------------------
Stock.  The Preferred Stock shall consist of a single class of 8,000,000 shares
- -----  
and may be issued from time to time in one or more series. The Board of
Directors of the corporation (the "Board of Directors") is expressly authorized
to provide for the issue of all or any of the Preferred Stock in one or more
series, to fix the designation and number of shares thereof and to determine or
alter for each such series, such voting powers, full or limited, or no voting
powers, and such designations, preferences and relative, participating, optional
or other special rights, and the qualifica- 

                                      -3-
<PAGE>
 
tions, limitations or restrictions thereof, as shall be stated and expressed in
the resolution or resolutions adopted by the Board of Directors providing for
the issuance of such stock and as may be permitted by the General Corporation
Law of the State of Delaware. The Board of Directors is also expressly
authorized to increase or decrease (but not below the number of shares of such
series then outstanding, plus the number of shares of such series issuable upon
exercise of outstanding rights, options or warrants or upon conversion of
outstanding securities issued by the corporation) the number of shares of any
series. If the number of shares of any such series shall be so decreased, the
shares constituting such decrease shall resume the status that they had prior to
the adoption of the resolution originally fixing the number of shares of such
series.

          FIFTH:  A director of the corporation shall not be liable to the
          -----                                                           
corporation or its stockholders for monetary damages for breach of fiduciary
duty as a director, except to the extent such exemption from liability or
limitation thereof is not permitted under the General Corporation Law of the
State of Delaware as the same exists or may hereafter be amended.  Any repeal or
modification of the foregoing sentence shall not adversely affect any right or
protection of a director of the corporation existing hereunder with respect to
any act or omission occurring prior to such repeal or modification.

          SIXTH:
          ----- 

     A.   The corporation shall indemnify and hold harmless, to the fullest
extent permitted by applicable law as it presently exists or may hereafter be
amended, any person who was or is made or is threatened to be made a party or is
otherwise involved in any action, suit or proceeding, whether civil, criminal,
administrative or investigative (a "Proceeding") by reason of the fact that he,
or a person for whom he is the legal representative, is or was a director or
officer of the corporation or is or was serving at the request of the
corporation as a director, officer, employee or agent of another corporation or
of a partnership, joint venture, trust, enterprise or nonprofit entity,
including service with respect to employee benefit plans (an "Indemnitee"),
against all liability and loss suffered and expenses (including attorneys' fees)
reasonably incurred by such person.  The corporation shall not be required to
indemnify and hold harmless a person in connection with a Proceeding (or part
thereof) initiated by such person unless the Proceeding (or the part thereof
initiated by such person) was authorized by the Board of Directors.

     B.   The right to indemnification conferred by this Article SIXTH shall be
presumed to have been relied upon by the Indemnitee and shall be enforceable as
a contract right.  The corporation may enter into contracts to provide
individual Indemnitees with specific rights of indemnification to the fullest
extent permitted by applicable law and may create trust funds, grant security
interests, obtain letters of credit or use other means to ensure the payment of
such amounts as may be necessary to effect the rights provided in this Article
SIXTH or in any such contract.

     C.   Except for any Proceeding described in the last sentence of Section A
of Article SIXTH, upon making a request for indemnification, the Indemnitee
shall be presumed to be entitled to indemnification under this Article SIXTH and
the corporation shall have the burden of proof to overcome that presumption in
reaching any contrary determination.  Such indemnification shall include the
right to receive payment in advance of any reasonable expenses incurred by the
Indemnitee in connection with any Proceeding (other than a Proceeding described
in the last sentence of Section A of Article Sixth) consistent with the
provisions of applicable law.

     D.   Any repeal or modification of the foregoing provisions of this Article
SIXTH shall not adversely affect any right or protection of any Indemnitee
existing at the time of such repeal or modification.

          SEVENTH:  The Board of Directors is authorized to adopt, amend or
          -------                                                          
repeal the by-laws of the corporation, without any action on the part of the
stockholders, solely by the affirmative vote of at least a majority of the
directors of the corporation then in office.

                                      -4-
<PAGE>
 
                          CERTIFICATE OF DESIGNATION,
                           PREFERENCES AND RIGHTS OF
                                      OF
                          SERIES A-1 PREFERRED STOCK
                                      OF
                CB COMMERCIAL REAL ESTATE SERVICES GROUP, INC.
                ----------------------------------------------
                    (formerly CB Commercial Holdings, Inc.)


            Pursuant to Section 151 of the General Corporation Law
                           of the State of Delaware


     CB Commercial Real Estate Services Group, Inc., a corporation organized and
existing under the General Corporation Law of the State of Delaware (the
"Corporation"), does hereby certify that pursuant to the authority conferred
upon the Board of Directors by Article FOURTH of the Certificate of
Incorporation of the Corporation, and in accordance with Section 151 of the
General Corporation Law of the State of Delaware, the said Board of Directors
has adopted the following resolution creating a series of Preferred Stock,
designated as Series A-1 Preferred Stock:

     RESOLVED, that pursuant to the authority vested in the Board of Directors
of the Corporation in accordance with the provisions of the Corporation's
Certificate of Incorporation, effective upon the closing of an IPO, a series of
Preferred Stock of the Corporation be and it hereby is created, and that the
designation and amount thereof and the powers, preferences and relative,
participating, optional and other special rights of the shares of such series,
and the qualifications, limitations or restrictions thereof are as follows:

     1.   Designation and Amount.  The shares of such series shall be designated
          ----------------------                                                
as "Series A-1 Preferred Stock," par value $.01 per share, and the number of
shares constituting such series shall be 1,000,000.  Such number of shares may
be decreased (but may not be increased) by resolution of the Board of Directors;
provided, that no decrease shall reduce the number of shares of Series A-1
Preferred Stock to a number less than that of the shares then outstanding plus
the number of shares issuable upon exercise of outstanding rights, options or
warrants or upon conversion of outstanding securities issued by the Corporation.

     2.   Automatic Conversion of Existing Series A-1 Preferred Stock on
          --------------------------------------------------------------
Recapitalization.  Immediately upon the closing of an IPO on the
- ----------------                                                
Recapitalization Date, each existing share of Series A-1 Preferred Stock of the
Corporation shall be converted automatically into one (1) share of Series A-1
Preferred Stock with the powers, preferences and relative, participating,
optional and other special rights of such shares of such series and the
qualifications, limitations or restrictions as set forth herein.

     3.   Dividends.
          --------- 

     (a)  Preference Dividend
          -------------------

          (i)  (A)  The holders of the Series A-1 Preferred Stock shall be
     entitled to receive dividends at the rate of $.25 per quarter on each share
     of Series A-1 Preferred Stock, payable out of funds legally available
     therefor in cash within one year after the last day of the quarter to which
     it relates (the "Preference Dividend"). On the Recapitalization Date, the
     accrual of such dividend shall be retroactive to October 1, 1996. Such
     dividends shall be payable only when, as and if declared by the Board of
     Directors.

                                      -1-
<PAGE>
 
               (B)  In the event the Preference Dividend is not declared and 
     paid within one year after the last day of the quarter to which it 
     relates,  will bear compound interest at a fixed rate of 8% per annum; 
     provided,  however, that (i) if applicable law restricts or prohibits the 
     --------   -------             
     declaration or payment of the Preference Dividend, no dividend shall be
     required to be declared and paid and no interest shall accrue thereon or be
     paid to the extent so restricted or prohibited, and (ii) in the event a
     contractual restriction in a credit agreement with a third party to which
     the Corporation or one of its direct or indirect subsidiaries is a party
     restricts or prohibits the declaration or payment of the Preference
     Dividend, no dividend shall be required to be declared or paid other than
     in accordance with such contractual restriction, but the Preference
     Dividend shall accumulate and accrue as set forth above, interest shall be
     paid on the unpaid dividend to the extent permitted under applicable law
     and any interest which remains unpaid shall accrue as set forth above.

          (ii)  Following the Recapitalization Date, until all accrued and
     unpaid Preference Dividends (and all accrued and unpaid interest thereon)
     on the Series A-1 Preferred Stock (subject to applicable law and
     contractual restrictions as set forth in Paragraphs 3(a)(i)(A) and (B)
     above) shall have been paid or declared and set apart during any fiscal
     year:

               (A)  no shares of Common Stock shall be redeemed by the
     Corporation, other than shares of capital stock of the Corporation which
     were outstanding prior to the Recapitalization Date and other than shares
     of capital stock issued or issuable to officers, directors or employees of,
     or consultants to, the Corporation pursuant to stock option, stock purchase
     or similar plans and

               (B)  no dividends (including dividends payable in the Common
     Stock of the Corporation, dividends payable in warrants to purchase Common
     Stock and dividends payable in securities convertible or exchangeable into
     shares of Common Stock of the Corporation) shall be paid or declared and
     set apart on any series of Preferred Stock or Common Stock of the
     Corporation (and in the case of Common Stock, no dividends shall accrue on
     such Common Stock) during that fiscal year.

     Nothing set forth in this Certificate shall limit the Corporation's ability
     to effect a stock split or reverse stock split.

          (iii)  Preference Dividends paid on the Series A-1 Preferred Stock,
     Series A-2 Preferred Stock and Series A-3 Preferred Stock in an amount less
     than the total amount of such Preference Dividends at the time accrued and
     payable on such shares and interest, if any, due on such Preference
     Dividend, shall be allocated pro rata on a share-by-share basis among all
     such shares at the time outstanding.

          (iv)   Upon the conversion of any share of Series A-1 Preferred Stock
     into the Corporation's Common Stock pursuant to Section 6 below, the holder
     of such share of Series A-1 Preferred Stock shall be entitled to receive in
     cash an amount equal to all accrued and unpaid Preference Dividends with
     respect thereto and interest, if any, due thereon, subject to restrictions
     of applicable law and contractual restrictions as set forth in Paragraph
     3(a)(i)(B) above.

     (b)  Dividends in Excess of Preference Dividend.  Whenever any dividend is
          ------------------------------------------                           
declared and paid with respect to Common Stock, the holders of the Series A-1
Preferred Stock shall be entitled to receive (in addition to any Preference
Dividend and interest thereon in accordance with Paragraphs 3(a)(i)(A) and (B)
above) out of any assets legally available therefore a dividend on each share of
Series A-1 Preferred Stock equal to sixty percent (60%) of the dividend declared
and paid on each share of Common Stock (as proportionately adjusted for any
stock dividends, combinations or splits with respect to such shares).

     (c)  Except as otherwise provided herein, no right shall accrue to holders
of shares of Series A-1 Preferred Stock by reason of the fact that dividends on
said shares are not declared in any prior year, nor shall any undeclared or
unpaid dividend bear or accrue any interest.

                                      -2-
<PAGE>
 
     4.   Liquidation.
          ----------- 

     (a)  Liquidation Preference.  In the event of any liquidation, dissolution
          ----------------------                                               
or winding up of the Corporation, whether voluntary or involuntary, the holders
of the Series A-1 Preferred Stock shall be entitled to receive, prior and in
preference to any distribution of any of the assets or surplus funds of the
Corporation to the holders of the Common Stock by reason of their ownership
thereof, all accrued but unpaid dividends and interest (if any) thereon (subject
to applicable law and contractual restrictions as set forth in Paragraphs
3(a)(i)(A) and (B) above), then, to the extent any assets of the Corporation
remain available for distribution to the stockholders of the Corporation, the
holders of Preferred Stock and Common Stock shall be entitled to receive an
amount equal to $10.00 per share (as proportionately adjusted for any stock
dividends, combinations or splits with respect to such shares), reduced by any
prior payments to such holder (not including all accrued but unpaid dividends
and accrued interest thereon) in connection with any liquidation, dissolution or
winding up.  The Series A-1 Preferred Stock shall rank on a parity with the
Corporation's Series A-2 and A-3 Preferred Stock as to the receipt of the
respective preferential amounts for each such series upon the occurrence of such
event.

     (b)  Distributions in Excess of Liquidation Preference.  With respect to 
          -------------------------------------------------   
the distribution of any remaining assets of the Corporation in connection with a
liquidation, dissolution or winding up, the holders of the Series A-1 Preferred
Stock shall be entitled (after distributions required by paragraph (a) above) to
receive with respect to each share of Preferred Stock sixty percent (60%) of any
distribution made with respect to a share of Common Stock (as proportionately
adjusted for any stock dividends, combinations or splits with respect to such
shares).

     5.   Voting Rights.  The holders of Series A-1 Preferred Stock shall have
          -------------                                                       
the following voting rights:

     (a)  Each share of Series A-1 Preferred Stock shall entitle the holder
thereof to two (2) votes on all matters submitted to a vote of the stockholders
of the Corporation.

     (b)  Except as otherwise expressly provided herein or required by law, the
holders of Series A-1 Preferred Stock, the holders of the Series A-2 Preferred
Stock and the holders of Common Stock entitled to vote shall vote together as
one class on all matters submitted to a vote of stockholders of the Corporation.

     (c)  Except as otherwise expressly provided herein, holders of Series A-1
Preferred Stock shall have no special voting rights and their consent shall not
be required (except to the extent they are entitled to vote with holders of
Common Stock as set forth herein) for taking any corporate action.

     6.   Conversion.  The Series A-1 Preferred Stock shall not be convertible 
          ----------   
at any time during which the Market Price for a share of Common Stock into which
each share of Preferred Stock is converted is less than $10.00 per share.
Except as otherwise set forth above, any holder of Series A-1 Preferred Stock
may elect from time to time to convert some or all of such holder's Preferred
Stock into shares of Common Stock as follows:
<TABLE> 
<CAPTION> 

    Market Price
    of Common Stock     Conversion Ratio
    ---------------     ----------------
<S>                     <C> 
    $10.00 to $21.99    78.00% of a share of Common Stock for each share of
                        Preferred Stock

    $22.00-$22.99       76.00% of a share of Common Stock for each share of
                        Preferred Stock
</TABLE> 

                                      -3-
<PAGE>
 
<TABLE> 
<S>                     <C> 
    $23.00-$23.99       74.00% of a share of Common Stock for each share of
                        Preferred Stock

    $24.00-$24.99       72.00% of a share of Common Stock for each share of
                        Preferred Stock

    $25.00-$25.99       70.00% of a share of Common Stock for each share of
                        Preferred Stock

    $26.00-$26.99       68.00% of a share of Common Stock for each share of
                        Preferred Stock

    $27.00-$27.99       66.00% of a share of Common Stock for each share of
                        Preferred Stock

    $28.00-$28.99       64.00% of a share of Common Stock for each share of
                        Preferred Stock

    $29.00-$29.99       62.00% of a share of Common Stock for each share of
                        Preferred Stock

    $30.00 and above    60.00% of a share of Common Stock for each share of
                        Preferred Stock
</TABLE> 

     The Market Price and the Conversion Ratio shall be adjusted as hereinafter
provided.  Any such election shall be made by written notice to the
Corporation's Secretary and shall be effective on the first day on which the
Common Stock is traded after such election is received by the Corporation's
Secretary.  Market Price for the conversion shall be determined by using as the
last day of the period for determining Market Price the effective date of the
election.

     (a)  Adjustments to Market Price and Conversion Ratio for Certain Dividends
          ----------------------------------------------------------------------
and for Combinations or Subdivisions of Common Stock.  In the event that this
- ----------------------------------------------------                         
Corporation at any time or from time to time (i) shall declare or pay, without
consideration, any dividend on each outstanding share of the Common Stock
payable in Common Stock, (ii) shall issue Common Stock pursuant to the exercise
of a Warrant Dividend which was exercised at less than Market Price existing at
the time of the issuance of such Warrant Dividend, (iii) shall effect a
subdivision of the outstanding shares of Common Stock into a greater number of
shares of Common Stock (by stock split, reclassification or otherwise than by
payment of a dividend in Common Stock or in any warrant or right to acquire
Common Stock) or (iv) in the event the outstanding shares of Common Stock shall
be combined or consolidated, by reclassification or otherwise, into a lesser
number of shares of Common Stock, then the Market Price and Conversion Ratio for
the Series A-1 Preferred Stock in effect immediately prior to such event shall,
concurrently with the effectiveness of such event, be proportionately decreased
or increased, as appropriate, so as to protect the conversion privileges of the
Preferred Stock.  In the event that this Corporation shall declare or pay,
without consideration, any dividend on the Common Stock payable in any warrant
or right to acquire Common Stock exercisable for no consideration, then the
Corporation shall be deemed to have made a dividend payable in Common Stock in
an amount of shares equal to the maximum number of shares issuable upon exercise
of such warrant or right to acquire Common Stock.  A "Warrant Dividend" means a
dividend declared or paid by the Corporation without consideration on each
outstanding share of Common Stock and payable in a warrant or right to acquire
Common Stock.  Notwithstanding the foregoing, no adjustment for any Warrant
Dividend shall be required until, and then only to the extent that, such Warrant
Dividend has been actually exercised at less than the Market Price of Common
Stock at the time of the issuance of such Warrant Dividend.

     (b)  Adjustments for Reclassification and Reorganization.  If the Common
          ---------------------------------------------------                
Stock issuable upon conversion of the Series A-1 Preferred Stock shall be
changed into the same or a different number of shares of 

                                      -4-
<PAGE>
 
any other class or classes of stock, whether by capital reorganization,
reclassification or otherwise (other than a subdivision or combination of shares
provided for in Section 6 above), the Market Price and Conversion Ratio then in
effect shall, concurrently with the effectiveness of such reorganization or
reclassification, be proportionately adjusted so that the Series A-1 Preferred
Stock shall be convertible into, in lieu of the number of shares of Common Stock
which the holders would otherwise have been entitled to receive, a number of
shares of such other class or classes of stock equivalent to the number of
shares of Common Stock that would have been received by the holders in the event
of a conversion of the Series A-1 Preferred Stock immediately before that
change.

     (c)  No Impairment.  The Corporation will not, by amendment of its
          -------------                                                
Certificate of Incorporation or through any reorganization, transfer of assets,
consolidation, merger, dissolution, issue or sale of securities or any other
voluntary action, avoid or seek to avoid the observance or performance of any of
the terms to be observed or performed hereunder by the Corporation, but will at
all times in good faith assist in the carrying out of all the provisions of this
Section 6 and in the taking of all such action as may be necessary or
appropriate in order to protect the conversion provisions applicable to the
Series A-1 Preferred Stock against impairment; provided, however, that
notwithstanding any other provision hereof, the Corporation may at any time and
from time to time take any of the foregoing actions without any adjustment to
the Market Price or Conversion Ratio unless such adjustment is specifically and
expressly provided for herein.

     (d)  Certificates as to Adjustments.  Upon the occurrence of each 
          ------------------------------   
adjustment or readjustment of any Market Price and Conversion Ratio pursuant to
this Section 6 (other than adjustments pursuant to Section 6a(ii) with respect
to the issuance of Common Stock pursuant to the exercise of a Warrant Dividend),
the Corporation at its expense shall promptly compute such adjustment or
readjustment in accordance with the terms hereof and prepare and furnish to each
holder of Series A-1 Preferred Stock a certificate executed by the Corporation's
President or Chief Financial Officer setting forth such adjustment or
readjustment and showing in detail the facts upon which such adjustment or
readjustment is based. Upon the declaration and payment by the Corporation of a
Warrant Dividend, in lieu of the certificate described above, the Corporation at
its expense shall promptly prepare and furnish to each holder of Series A-1
Preferred Stock a certificate executed by the Corporation's President or Chief
Financial Officer stating that the Corporation has declared and paid a Warrant
Dividend and describing the terms thereof. The Corporation shall, upon the
written request at any time of any holder of Series A-1 Preferred Stock, furnish
or cause to be furnished to such holder a like certificate setting forth (i)
such adjustments and readjustments, (ii) the Conversion Ratio for such series of
Preferred Stock at the time in effect, and (iii) the number of shares of Common
Stock which at the time would be received upon the conversion of the Series A-1
Preferred Stock.

     (e)  Reservation of Stock Issuable Upon Conversion.  The Corporation shall 
          ---------------------------------------------   
at all times reserve and keep available out of its authorized but unissued
shares of Common Stock, solely for the purpose of effecting the conversion of
the shares of the Series A-1 Preferred Stock, such number of its shares of
Common Stock as shall from time to time be sufficient to effect the conversion
of all outstanding shares of the Series A-1 Preferred Stock; and if at any time
the number of authorized but unissued shares of Common Stock shall not be
sufficient to effect the conversion of all then outstanding shares of the Series
A-1 Preferred Stock, the Corporation will take such corporate action as may, in
the opinion of its counsel, be necessary to increase its authorized but unissued
shares of Common Stock to such number of shares as shall be sufficient for such
purpose, including, without limitation, engaging in best efforts to obtain the
requisite stockholder approval of any necessary amendment to its Certificate of
Incorporation.

     (f)  Fractional Shares.  No fractional share shall be issued upon the
          -----------------                                               
conversion of any share or shares of Series A-1 Preferred Stock.  All shares of
Common Stock (including fractions thereof) issuable upon conversion of more than
one share of Series A-1 Preferred Stock by a holder thereof shall be aggregated
for purposes of determining whether the conversion would result in the issuance
of any fractional share.  If, after the aforementioned aggregation, the
conversion would result in the issuance of a fraction of a share of Common
Stock, the Corporation shall, in lieu of issuing any fractional share, pay the
holder otherwise entitled to such fraction a sum in cash equal to the fair
market value of such fraction on the date of conversion (as determined in good
faith by the Board of Directors).

                                      -5-
<PAGE>
 
     7.   Reacquired Shares.  Any shares of Series A-1 Preferred Stock purchased
          -----------------                                                     
or otherwise acquired by the Corporation in any manner whatsoever shall be
retired and canceled promptly after the acquisition thereof. All such shares
shall upon their cancellation become authorized but unissued shares of Preferred
Stock and may be reissued as part of a new series of Preferred Stock to be
created by resolution or resolutions of the Board of Directors, subject to the
conditions and restrictions on issuance set forth herein.

     8.   Restrictions and Limitations.  So long as any shares of Series A-1,
          ----------------------------                                       
Series A-2 and Series A-3 Preferred Stock remain outstanding, the Corporation
shall not, (i) issue any other equity security (including any security
convertible into or exercisable for any equity security) senior to or on parity
with the Series A-1, Series A-2 or Series A-3 Preferred Stock as to dividend
rights or liquidation preferences or (ii) without the vote or written consent by
the holders of a majority of the then outstanding shares of Series A-1, Series
A-2 and Series A-3 Preferred Stock, voting together as a single class, amend its
Certificate of Incorporation if such amendment would change any of the rights,
preferences or privileges provided for herein for the benefit of any shares of
that series of Preferred Stock.

     9.   Definitions.
          ----------- 

     "IPO" means a sale of Common Stock for not less than $18.75 per share in an
underwritten offering registered under the Securities Act of 1933, as amended,
which is completed on or before March 31, 1997, which results in aggregate
proceeds to the Corporation (prior to underwriters' discounts and expenses
relating to the issuance) of $75,000,000 or more and which results in the
listing of such Common Stock on the New York Stock Exchange or the approval for
quotation of such Common Stock on the National Association of Securities Dealers
Automated Quotation System.

     "Market Price" means (i) during the first 20 consecutive days in which the
Common Stock is traded after the closing of an IPO, the price at which the
common stock was offered to the public in the IPO and (ii) thereafter, the
average closing price for a share of Common Stock as reported by the Wall Street
                                                                     ---- ------
Journal (West Coast Edition) for a period of 20 consecutive trading days
- -------                                                                 
immediately prior to the day as of which Market Price is being determined
(ignoring for purposes of consecutiveness days on which the market or stock
exchange on which such stock trades is not open).

     "Recapitalization Date" means the date, prior to March 31, 1997, of the
closing of an IPO.

     IN WITNESS WHEREOF, the Corporation has caused this Certificate of
Designation, Preferences and Rights of Series A-1 Preferred Stock to be duly
executed by its Chief Executive Officer and attested to by its Secretary this
_____ day of _______________, 199__.



                                       -----------------------------------------
                                                CHIEF EXECUTIVE OFFICER



                              ATTEST:



                                       -----------------------------------------
                                                       SECRETARY

                                      -6-
<PAGE>
 
                          CERTIFICATE OF DESIGNATION,
                           PREFERENCES AND RIGHTS OF
                                      OF
                          SERIES A-2 PREFERRED STOCK
                                      OF
                CB COMMERCIAL REAL ESTATE SERVICES GROUP, INC.
                ----------------------------------------------
                    (formerly CB Commercial Holdings, Inc.)

            Pursuant to Section 151 of the General Corporation Law
                           of the State of Delaware


     CB Commercial Real Estate Services Group, Inc., a corporation organized and
existing under the General Corporation Law of the State of Delaware (the
"Corporation"), does hereby certify that pursuant to the authority conferred
upon the Board of Directors by Article FOURTH of the Certificate of
Incorporation of the Corporation, and in accordance with Section 151 of the
General Corporation Law of the State of Delaware, the said Board of Directors
has adopted the following resolution creating a series of Preferred Stock,
designated as Series A-2 Preferred Stock:

     RESOLVED, that pursuant to the authority vested in the Board of Directors
of the Corporation in accordance with the provisions of the Corporation's
Certificate of Incorporation, effective upon the closing of an IPO, a series of
Preferred Stock of the Corporation be and it hereby is created, and that the
designation and amount thereof and the powers, preferences and relative,
participating, optional and other special rights of the shares of such series,
and the qualifications, limitations or restrictions thereof are as follows:

     1.   Designation and Amount.  The shares of such series shall be designated
          ----------------------                                                
as "Series A-2 Preferred Stock," par value $.01 per share, and the number of
shares constituting such series shall be 2,000,000.  Such number of shares may
be decreased (but may not be increased) by resolution of the Board of Directors;
provided, that no decrease shall reduce the number of shares of Series A-2
Preferred Stock to a number less than that of the shares then outstanding plus
the number of shares issuable upon exercise of outstanding rights, options or
warrants or upon conversion of outstanding securities issued by the Corporation.

     2.   Automatic Conversion of Existing Series A-2 Preferred Stock on
          --------------------------------------------------------------
Recapitalization.  Immediately upon the closing of an IPO on the
- ----------------                                                
Recapitalization Date, each existing share of Series A-2 Preferred Stock of the
Corporation shall be converted automatically into one (1) share of Series A-2
Preferred Stock with the powers, preferences and relative, participating,
optional and other special rights of such shares of such series and the
qualifications, limitations or restrictions as set forth herein.

     3.   Dividends.
          --------- 

     (a)  Preference Dividend
          -------------------

          (i)  (A)  The holders of the Series A-2 Preferred Stock shall be
     entitled to receive dividends at the rate of $.25 per quarter on each share
     of Series A-2 Preferred Stock, payable out of funds legally available
     therefor in cash within one year after the last day of the quarter to which
     it relates (the "Preference Dividend"). On the Recapitalization Date, the
     accrual of such dividend shall be retroactive to October 1, 1996. Such
     dividends shall be payable only when, as and if declared by the Board of
     Directors.

                                      -1-
<PAGE>
 
               (B)  In the event the Preference Dividend is not declared and
     paid within one year after the last day of the quarter to which it relates,
     it will bear compound interest at either (i) a fixed rate of 8% per annum
     or (ii) the LIBOR Rate plus 2-1/2% per annum until paid, as irrevocably
     designated by each holder of Preferred Stock pursuant to the Preferred
     Stockholder Agreement; provided, however, that (i) if applicable law 
                            --------  ------- 
     restricts or prohibits the declaration or payment of the Preference
     Dividend, no dividend shall be required to be declared and paid and no
     interest shall accrue thereon or be paid to the extent so restricted or
     prohibited, and (ii) in the event a contractual restriction in a credit
     agreement with a third party to which the Corporation or one of its direct
     or indirect subsidiaries is a party restricts or prohibits the declaration
     or payment of the Preference Dividend, no dividend shall be required to be
     declared or paid other than in accordance with such contractual
     restriction, but the Preference Dividend shall accumulate and accrue as set
     forth above, interest shall be paid on the unpaid dividend to the extent
     permitted under applicable law and any interest which remains unpaid shall
     accrue as set forth above.

          (ii) Following the Recapitalization Date, until all accrued and unpaid
     Preference Dividends (and all accrued and unpaid interest thereon) on the
     Series A-2 Preferred Stock (subject to applicable law and contractual
     restrictions as set forth in Paragraphs 3(a)(i)(A) and (B) above) shall
     have been paid or declared and set apart during any fiscal year:

               (A)  no shares of Common Stock shall be redeemed by the
     Corporation, other than shares of capital stock of the Corporation which
     were outstanding prior to the Recapitalization Date and other than shares
     of capital stock issued or issuable to officers, directors or employees of,
     or consultants to, the Corporation pursuant to stock option, stock purchase
     or similar plans and

               (B)  no dividends (including dividends payable in the Common
     Stock of the Corporation, dividends payable in warrants to purchase Common
     Stock and dividends payable in securities convertible or exchangeable into
     shares of Common Stock of the Corporation) shall be paid or declared and
     set apart on any series of Preferred Stock or Common Stock of the
     Corporation (and in the case of Common Stock, no dividends shall accrue on
     such Common Stock) during that fiscal year.

     Nothing set forth in this Certificate shall limit the Corporation's ability
     to effect a stock split or reverse stock split.

          (iii)  Preference Dividends paid on the Series A-1 Preferred Stock,
     Series A-2 Preferred Stock and Series A-3 Preferred Stock in an amount less
     than the total amount of such Preference Dividends at the time accrued and
     payable on such shares and interest, if any, due on such Preference
     Dividend, shall be allocated pro rata on a share-by-share basis among all
     such shares at the time outstanding.

          (iv)   Upon the conversion of any share of Series A-2 Preferred Stock
     into the Corporation's Common Stock pursuant to Section 6 below, the holder
     of such share of Series A-2 Preferred Stock shall be entitled to receive in
     cash an amount equal to all accrued and unpaid Preference Dividends with
     respect thereto and interest, if any, due thereon, subject to restrictions
     of applicable law and contractual restrictions as set forth in Paragraph
     3(a)(i)(B) above.

     (b)  Dividends in Excess of Preference Dividend.  Whenever any dividend is
          ------------------------------------------                           
declared and paid with respect to Common Stock, the holders of the Series A-2
Preferred Stock shall be entitled to receive (in addition to any Preference
Dividend and interest thereon in accordance with Paragraphs 3(a)(i)(A) and (B)
above) out of any assets legally available therefore a dividend on each share of
Series A-2 Preferred Stock equal to sixty percent (60%) of the dividend declared
and paid on each share of Common Stock (as proportionately adjusted for any
stock dividends, combinations or splits with respect to such shares).

                                      -2-
<PAGE>
 
     (c)  Except as otherwise provided herein, no right shall accrue to holders
of shares of Series A-2 Preferred Stock by reason of the fact that dividends on
said shares are not declared in any prior year, nor shall any undeclared or
unpaid dividend bear or accrue any interest.

     4.  Liquidation.
         ----------- 

     (a)  Liquidation Preference.  In the event of any liquidation, dissolution
          ----------------------                                               
or winding up of the Corporation, whether voluntary or involuntary, the holders
of the Series A-2 Preferred Stock shall be entitled to receive, prior and in
preference to any distribution of any of the assets or surplus funds of the
Corporation to the holders of the Common Stock by reason of their ownership
thereof, all accrued but unpaid dividends and interest (if any) thereon (subject
to applicable law and contractual restrictions as set forth in Paragraphs
3(a)(i)(A) and (B) above), then, to the extent any assets of the Corporation
remain available for distribution to the stockholders of the Corporation, the
holders of Preferred Stock and Common Stock shall be entitled to receive an
amount equal to $10.00 per share (as proportionately adjusted for any stock
dividends, combinations or splits with respect to such shares), reduced by any
prior payments to such holder (not including all accrued but unpaid dividends
and accrued interest thereon) in connection with any liquidation, dissolution or
winding up.  The Series A-2 Preferred Stock shall rank on a parity with the
Corporation's Series A-1 and A-3 Preferred Stock as to the receipt of the
respective preferential amounts for each such series upon the occurrence of such
event.

     (b)  Distributions in Excess of Liquidation Preference.  With respect to 
          -------------------------------------------------   
the distribution of any remaining assets of the Corporation in connection with a
liquidation, dissolution or winding up, the holders of the Series A-2 Preferred
Stock shall be entitled (after distributions required by paragraph (a) above) to
receive with respect to each share of Preferred Stock sixty percent (60%) of any
distribution made with respect to a share of Common Stock (as proportionately
adjusted for any stock dividends, combinations or splits with respect to such
shares).

     5.   Voting Rights.  The holders of Series A-2 Preferred Stock shall have
          -------------                                                       
the following voting rights:

     (a)  Each share of Series A-2 Preferred Stock shall entitle the holder
thereof to one (1) vote on all matters submitted to a vote of the stockholders
of the Corporation.

     (b)  Except as otherwise expressly provided herein or required by law, the
holders of Series A-1 Preferred Stock, the holders of the Series A-2 Preferred
Stock and the holders of Common Stock entitled to vote shall vote together as
one class on all matters submitted to a vote of stockholders of the Corporation.

     (c)  Except as otherwise expressly provided herein, holders of Series A-2
Preferred Stock shall have no special voting rights and their consent shall not
be required (except to the extent they are entitled to vote with holders of
Common Stock as set forth herein) for taking any corporate action.

     6.   Conversion.  The Series A-2 Preferred Stock shall not be convertible 
          ----------   
at any time during which the Market Price for a share of Common Stock into which
each share of Preferred Stock is converted is less than $10.00 per share.
Except as otherwise set forth above, any holder of Series A-2 Preferred Stock
may elect from time to time to convert some or all of such holder's Preferred
Stock into shares of Common Stock as follows:

                                      -3-
<PAGE>
 
<TABLE> 
<CAPTION> 
    Market Price
    of Common Stock     Conversion Ratio
    ---------------     ----------------
<S>                     <C> 
    $10.00 to $21.99    78.00% of a share of Common Stock for each share of
                        Preferred Stock

    $22.00-$22.99       76.00% of a share of Common Stock for each share of
                        Preferred Stock

    $23.00-$23.99       74.00% of a share of Common Stock for each share of
                        Preferred Stock

    $24.00-$24.99       72.00% of a share of Common Stock for each share of
                        Preferred Stock

    $25.00-$25.99       70.00% of a share of Common Stock for each share of
                        Preferred Stock

    $26.00-$26.99       68.00% of a share of Common Stock for each share of
                        Preferred Stock

    $27.00-$27.99       66.00% of a share of Common Stock for each share of
                        Preferred Stock

    $28.00-$28.99       64.00% of a share of Common Stock for each share of
                        Preferred Stock

    $29.00-$29.99       62.00% of a share of Common Stock for each share of
                        Preferred Stock

    $30.00 and above    60.00% of a share of Common Stock for each share of
                        Preferred Stock
</TABLE> 

     The Market Price and Conversion Ratio shall be adjusted as hereinafter
provided.  Any such election shall be made by written notice to the
Corporation's Secretary and shall be effective on the first day on which the
Common Stock is traded after such election is received by the Corporation's
Secretary.  Market Price for the conversion shall be determined by using as the
last day of the period for determining Market Price the effective date of the
election.

     (a)  Adjustments to Market Price and Conversion Ratio for Certain Dividends
          ----------------------------------------------------------------------
and for Combinations or Subdivisions of Common Stock.  In the event that this
- ----------------------------------------------------                         
Corporation at any time or from time to time (i) shall declare or pay, without
consideration, any dividend on each outstanding share of the Common Stock
payable in Common Stock, (ii) shall issue Common Stock pursuant to the exercise
of a Warrant Dividend which was exercised at less than Market Price existing at
the time of the issuance of such Warrant Dividend, (iii) shall effect a
subdivision of the outstanding shares of Common Stock into a greater number of
shares of Common Stock (by stock split, reclassification or otherwise than by
payment of a dividend in Common Stock or in any warrant or right to acquire
Common Stock) or (iv) in the event the outstanding shares of Common Stock shall
be combined or consolidated, by reclassification or otherwise, into a lesser
number of shares of Common Stock, then the Market Price and Conversion Ratio for
the Series A-2 Preferred Stock in effect immediately prior to such event shall,
concurrently with the effectiveness of such event, be proportionately decreased
or increased, as appropriate, so as to protect the conversion privileges of the
Preferred Stock.  In the event that this Corporation shall declare or pay,
without consideration, any dividend on the Common Stock payable in any warrant
or right to acquire Common Stock exercisable for no consideration, then the
Corporation shall be deemed to have made a dividend payable in Common Stock in
an amount of 

                                      -4-
<PAGE>
 
shares equal to the maximum number of shares issuable upon exercise of such
warrant or right to acquire Common Stock. A "Warrant Dividend" means a dividend
declared or paid by the Corporation without consideration on each outstanding
share of Common Stock and payable in a warrant or right to acquire Common Stock.
Notwithstanding the foregoing, no adjustment for any Warrant Dividend shall be
required until, and then only to the extent that, such Warrant Dividend has been
actually exercised at less than the Market Price of Common Stock at the time of
the issuance of such Warrant Dividend.

     (b)  Adjustments for Reclassification and Reorganization.  If the Common
          ---------------------------------------------------                
Stock issuable upon conversion of the Series A-2 Preferred Stock shall be
changed into the same or a different number of shares of any other class or
classes of stock, whether by capital reorganization, reclassification or
otherwise (other than a subdivision or combination of shares provided for in
Section 6 above), the Market Price and Conversion Ratio then in effect shall,
concurrently with the effectiveness of such reorganization or reclassification,
be proportionately adjusted so that the Series A-2 Preferred Stock shall be
convertible into, in lieu of the number of shares of Common Stock which the
holders would otherwise have been entitled to receive, a number of shares of
such other class or classes of stock equivalent to the number of shares of
Common Stock that would have been received by the holders in the event of a
conversion of the Series A-2 Preferred Stock immediately before that change.

     (c)  No Impairment.  The Corporation will not, by amendment of its
          -------------                                                
Certificate of Incorporation or through any reorganization, transfer of assets,
consolidation, merger, dissolution, issue or sale of securities or any other
voluntary action, avoid or seek to avoid the observance or performance of any of
the terms to be observed or performed hereunder by the Corporation, but will at
all times in good faith assist in the carrying out of all the provisions of this
Section 6 and in the taking of all such action as may be necessary or
appropriate in order to protect the conversion provisions applicable to the
Series A-2 Preferred Stock against impairment; provided, however, that
notwithstanding any other provision hereof, the Corporation may at any time and
from time to time take any of the foregoing actions without any adjustment to
the Market Price or Conversion Ratio unless such adjustment is specifically and
expressly provided for herein.

     (d)  Certificates as to Adjustments.  Upon the occurrence of each 
          ------------------------------   
adjustment or readjustment of any Market Price and Conversion Ratio pursuant to
this Section 6 (other than adjustments pursuant to Section 6a(ii) with respect
to the issuance of Common Stock pursuant to the exercise of a Warrant Dividend),
the Corporation at its expense shall promptly compute such adjustment or
readjustment in accordance with the terms hereof and prepare and furnish to each
holder of Series A-2 Preferred Stock a certificate executed by the Corporation's
President or Chief Financial Officer setting forth such adjustment or
readjustment and showing in detail the facts upon which such adjustment or
readjustment is based. Upon the declaration and payment by the Corporation of a
Warrant Dividend, in lieu of the certificate described above, the Corporation at
its expense shall promptly prepare and furnish to each holder of Series A-2
Preferred Stock a certificate executed by the Corporation's President or Chief
Financial Officer stating that the Corporation has declared and paid a Warrant
Dividend and describing the terms thereof. The Corporation shall, upon the
written request at any time of any holder of Series A-2 Preferred Stock, furnish
or cause to be furnished to such holder a like certificate setting forth (i)
such adjustments and readjustments, (ii) the Conversion Ratio for such series of
Preferred Stock at the time in effect, and (iii) the number of shares of Common
Stock which at the time would be received upon the conversion of the Series A-2
Preferred Stock.

     (e)  Reservation of Stock Issuable Upon Conversion.  The Corporation shall 
          ---------------------------------------------   
at all times reserve and keep available out of its authorized but unissued
shares of Common Stock, solely for the purpose of effecting the conversion of
the shares of the Series A-2 Preferred Stock, such number of its shares of
Common Stock as shall from time to time be sufficient to effect the conversion
of all outstanding shares of the Series A-2 Preferred Stock; and if at any time
the number of authorized but unissued shares of Common Stock shall not be
sufficient to effect the conversion of all then outstanding shares of the Series
A-2 Preferred Stock, the Corporation will take such corporate action as may, in
the opinion of its counsel, be necessary to increase its authorized but unissued
shares of Common Stock to such number of shares as shall be sufficient for such
purpose, including, without limitation, engaging in best efforts to obtain the
requisite stockholder approval of any necessary amendment to its Certificate of
Incorporation.

                                      -5-
<PAGE>
 
     (f)  Fractional Shares.  No fractional share shall be issued upon the
          -----------------                                               
conversion of any share or shares of Series A-2 Preferred Stock.  All shares of
Common Stock (including fractions thereof) issuable upon conversion of more than
one share of Series A-2 Preferred Stock by a holder thereof shall be aggregated
for purposes of determining whether the conversion would result in the issuance
of any fractional share.  If, after the aforementioned aggregation, the
conversion would result in the issuance of a fraction of a share of Common
Stock, the Corporation shall, in lieu of issuing any fractional share, pay the
holder otherwise entitled to such fraction a sum in cash equal to the fair
market value of such fraction on the date of conversion (as determined in good
faith by the Board of Directors).

     7.   Reacquired Shares.  Any shares of Series A-2 Preferred Stock purchased
          -----------------                                                     
or otherwise acquired by the Corporation in any manner whatsoever shall be
retired and canceled promptly after the acquisition thereof. All such shares
shall upon their cancellation become authorized but unissued shares of Preferred
Stock and may be reissued as part of a new series of Preferred Stock to be
created by resolution or resolutions of the Board of Directors, subject to the
conditions and restrictions on issuance set forth herein.

     8.   Restrictions and Limitations.  So long as any shares of Series A-1,
          ----------------------------                                       
Series A-2 and Series A-3 Preferred Stock remain outstanding, the Corporation
shall not, (i) issue any other equity security (including any security
convertible into or exercisable for any equity security) senior to or on parity
with the Series A-1, Series A-2 or Series A-3 Preferred Stock as to dividend
rights or liquidation preferences or (ii) without the vote or written consent by
the holders of a majority of the then outstanding shares of Series A-1, Series
A-2 and Series A-3 Preferred Stock, voting together as a single class, amend its
Certificate of Incorporation if such amendment would change any of the rights,
preferences or privileges provided for herein for the benefit of any shares of
that series of Preferred Stock.

     9.   Definitions.
          ----------- 

     "IPO" means a sale of Common Stock for not less than $18.75 per share in an
underwritten offering registered under the Securities Act of 1933, as amended,
which is completed on or before March 31, 1997, which results in aggregate
proceeds to the Corporation (prior to underwriters' discounts and expenses
relating to the issuance) of $75,000,000 or more and which results in the
listing of such Common Stock on the New York Stock Exchange or the approval for
quotation of such Common Stock on the National Association of Securities Dealers
Automated Quotation System.

     "LIBOR Business Day" means a day other than a Saturday, Sunday or other day
on which commercial banks in New York, New York or Los Angeles, California are
authorized or required to close and any day on which banks are not open for
dealings in dollar deposits in the London interbank market.

     "LIBOR Rate" means the rate per annum (rounded upwards, if any, to the next
higher 1/16th of 1%) on the basis of the offered rate of deposits in U.S.
dollars to The Sumitomo Bank, Limited in the London interbank market in amounts
comparable to the aggregate amount of any dividend which was required to have
been declared and paid and for a period of six months as of approximately 11:00
a.m. (London time) on the day any dividend was required to have been declared
and paid or, if such day is not a LIBOR Business Day, the next succeeding LIBOR
Business Day.

     "Market Price" means (i) during the first 20 consecutive days in which the
Common Stock is traded after the closing of an IPO, the price at which the
common stock was offered to the public in the IPO and (ii) thereafter, the
average closing price for a share of Common Stock as reported by the Wall Street
                                                                     ---- ------
Journal (West Coast Edition) for a period of 20 consecutive trading days
- -------                                                                 
immediately prior to the day as of which Market Price is being determined
(ignoring for purposes of consecutiveness days on which the market or stock
exchange on which such stock trades is not open).

     "Recapitalization Date" means the date, prior to March 31, 1997, of the
closing of an IPO.

                                      -6-
<PAGE>
 
    IN WITNESS WHEREOF, the Corporation has caused this Certificate of
Designation, Preferences and Rights of Series A-2 Preferred Stock to be duly
executed by its Chief Executive Officer and attested to by its Secretary this
_____ day of _______________, 199__.


                                       -----------------------------------------
                                                CHIEF EXECUTIVE OFFICER


                                       ATTEST:



                                       -----------------------------------------
                                                       SECRETARY

                                      -7-
<PAGE>
 
                          CERTIFICATE OF DESIGNATION,
                           PREFERENCES AND RIGHTS OF
                                      OF
                          SERIES A-3 PREFERRED STOCK
                                      OF
                CB COMMERCIAL REAL ESTATE SERVICES GROUP, INC.
                ----------------------------------------------
                    (formerly CB Commercial Holdings, Inc.)


            Pursuant to Section 151 of the General Corporation Law
                           of the State of Delaware


     CB Commercial Real Estate Services Group, Inc., a corporation organized and
existing under the General Corporation Law of the State of Delaware (the
"Corporation"), does hereby certify that pursuant to the authority conferred
upon the Board of Directors by Article FOURTH of the Certificate of
Incorporation of the Corporation, and in accordance with Section 151 of the
General Corporation Law of the State of Delaware, the said Board of Directors
has adopted the following resolution creating a series of Preferred Stock,
designated as Series A-3 Preferred Stock:

     RESOLVED, that pursuant to the authority vested in the Board of Directors
of the Corporation in accordance with the provisions of the Corporation's
Certificate of Incorporation, effective upon the closing of an IPO, a series of
Preferred Stock of the Corporation be and it hereby is created, and that the
designation and amount thereof and the powers, preferences and relative,
participating, optional and other special rights of the shares of such series,
and the qualifications, limitations or restrictions thereof are as follows:

     1.   Designation and Amount.  The shares of such series shall be designated
          ----------------------                                                
as "Series A-3 Preferred Stock," par value $.01 per share, and the number of
shares constituting such series shall be 1,000,000.  Such number of shares may
be decreased (but may not be increased) by resolution of the Board of Directors;
provided, that no decrease shall reduce the number of shares of Series A-3
Preferred Stock to a number less than that of the shares then outstanding plus
the number of shares issuable upon exercise of outstanding rights, options or
warrants or upon conversion of outstanding securities issued by the Corporation.
 
     2.   Automatic Conversion of Existing Series A-3 Preferred Stock on
         --------------------------------------------------------------
Recapitalization.  Immediately upon the closing of an IPO on the
- ----------------                                                
Recapitalization Date, each existing share of Series A-3 Preferred Stock of the
Corporation shall be converted automatically into one (1) share of Series A-3
Preferred Stock with the powers, preferences and relative, participating,
optional and other special rights of such shares of such series and the
qualifications, limitations or restrictions as set forth herein.

     3.   Dividends.
          --------- 

     (a)  Preference Dividend
          -------------------

          (i)  (A)  The holders of the Series A-3 Preferred Stock shall be
     entitled to receive dividends at the rate of $.25 per quarter on each share
     of Series A-3 Preferred Stock, payable out of funds legally available
     therefor in cash within one year after the last day of the quarter to which
     it relates (the "Preference Dividend"). On the Recapitalization Date, the
     accrual of such dividend shall be retroactive to October 1, 1996. Such
     dividends shall be payable only when, as and if declared by the Board of
     Directors.
<PAGE>
 
               (B)  In the event the Preference Dividend is not declared and
     paid within one year after the last day of the quarter to which it relates,
     it will bear compound interest at a fixed rate of 8% per annum; provided,
                                                                     --------
     however, that (i) if applicable law restricts or prohibits the
     -------             
     declaration or payment of the Preference Dividend, no dividend shall be
     required to be declared and paid and no interest shall accrue thereon or be
     paid to the extent so restricted or prohibited, and (ii) in the event a
     contractual restriction in a credit agreement with a third party to which
     the Corporation or one of its direct or indirect subsidiaries is a party
     restricts or prohibits the declaration or payment of the Preference
     Dividend, no dividend shall be required to be declared or paid other than
     in accordance with such contractual restriction, but the Preference
     Dividend shall accumulate and accrue as set forth above, interest shall be
     paid on the unpaid dividend to the extent permitted under applicable law
     and any interest which remains unpaid shall accrue as set forth above.

         (ii)  Following the Recapitalization Date, until all accrued and unpaid
     Preference Dividends (and all accrued and unpaid interest thereon) on the
     Series A-3 Preferred Stock (subject to applicable law and contractual
     restrictions as set forth in Paragraphs 3(a)(i)(A) and (B) above) shall
     have been paid or declared and set apart during any fiscal year:

               (A)  no shares of Common Stock shall be redeemed by the
     Corporation, other than shares of capital stock of the Corporation which
     were outstanding prior to the Recapitalization Date and other than shares
     of capital stock issued or issuable to officers, directors or employees of,
     or consultants to, the Corporation pursuant to stock option, stock purchase
     or similar plans and

               (B)  no dividends (including dividends payable in the Common
     Stock of the Corporation, dividends payable in warrants to purchase Common
     Stock and dividends payable in securities convertible or exchangeable into
     shares of Common Stock of the Corporation) shall be paid or declared and
     set apart on any series of Preferred Stock or Common Stock of the
     Corporation (and in the case of Common Stock, no dividends shall accrue on
     such Common Stock) during that fiscal year.

     Nothing set forth in this Certificate shall limit the Corporation's ability
     to effect a stock split or reverse stock split.

          (iii)  Preference Dividends paid on the Series A-1 Preferred Stock,
     Series A-2 Preferred Stock and Series A-3 Preferred Stock in an amount less
     than the total amount of such Preference Dividends at the time accrued and
     payable on such shares and interest, if any, due on such Preference
     Dividend, shall be allocated pro rata on a share-by-share basis among all
     such shares at the time outstanding.

          (iv)   Upon the conversion of any share of Series A-3 Preferred Stock
     into the Corporation's Common Stock pursuant to Section 6 below, the holder
     of such share of Series A-3 Preferred Stock shall be entitled to receive in
     cash an amount equal to all accrued and unpaid Preference Dividends with
     respect thereto and interest, if any, due thereon, subject to restrictions
     of applicable law and contractual restrictions as set forth in Paragraph
     3(a)(i)(B) above.

     (b)  Dividends in Excess of Preference Dividend.  Whenever any dividend is
          ------------------------------------------                           
declared and paid with respect to Common Stock, the holders of the Series A-3
Preferred Stock shall be entitled to receive (in addition to any Preference
Dividend and interest thereon in accordance with Paragraphs 3(a)(i)(A) and (B)
above)) out of any assets legally available therefore a dividend on each share
of Series A-3 Preferred Stock equal to sixty percent (60%) of the dividend
declared and paid on each share of Common Stock (as proportionately adjusted for
any stock dividends, combinations or splits with respect to such shares).

     (c)  Except as otherwise provided herein, no right shall accrue to holders
of shares of Series A-3 Preferred Stock by reason of the fact that dividends on
said shares are not declared in any prior year, nor shall any undeclared or
unpaid dividend bear or accrue any interest.

                                      -2-
<PAGE>
 
     4.   Liquidation.
          ----------- 

     (a)  Liquidation Preference.  In the event of any liquidation, dissolution
          ----------------------                                               
or winding up of the Corporation, whether voluntary or involuntary, the holders
of the Series A-3 Preferred Stock shall be entitled to receive, prior and in
preference to any distribution of any of the assets or surplus funds of the
Corporation to the holders of the Common Stock by reason of their ownership
thereof, all accrued but unpaid dividends and interest (if any) thereon (subject
to applicable law and contractual restrictions as set forth in Paragraphs
3(a)(i)(A) and (B) above), then, to the extent any assets of the Corporation
remain available for distribution to the stockholders of the Corporation, the
holders of Preferred Stock and Common Stock shall be entitled to receive an
amount equal to $10.00 per share (as proportionately adjusted for any stock
dividends, combinations or splits with respect to such shares), reduced by any
prior payments to such holder (not including all accrued but unpaid dividends
and accrued interest thereon) in connection with any liquidation, dissolution or
winding up.  The Series A-3 Preferred Stock shall rank on a parity with the
Corporation's Series A-1 and A-2 Preferred Stock as to the receipt of the
respective preferential amounts for each such series upon the occurrence of such
event.

     (b)  Distributions in Excess of Liquidation Preference.  With respect to 
          -------------------------------------------------   
the distribution of any remaining assets of the Corporation in connection with a
liquidation, dissolution or winding up, the holders of the Series A-3 Preferred
Stock shall be entitled (after distributions required by paragraph (a) above) to
receive with respect to each share of Preferred Stock sixty percent (60%) of any
distribution made with respect to a share of Common Stock (as proportionately
adjusted for any stock dividends, combinations or splits with respect to such
shares).

     5.   Voting Rights.  The holders of Series A-3 Preferred Stock shall have 
          -------------   
no right to vote under any circumstances or for any purpose except as
specifically required by the Delaware General Corporations Law.

     6.   Conversion.  The Series A-3 Preferred Stock shall not be convertible 
          ----------       
at any time during which the Market Price for a share of Common Stock into which
each share of Preferred Stock is converted is less than $10.00 per share.
Except as otherwise set forth above, any holder of Series A-3 Preferred Stock
may elect from time to time to convert some or all of such holder's Preferred
Stock into shares of Common Stock as follows:
<TABLE> 
<CAPTION> 

    Market Price
    of Common Stock     Conversion Ratio
    ---------------     ----------------
<S>                     <C> 
    $10.00 to $21.99    78.00% of a share of Common Stock for each share of
                        Preferred Stock

    $22.00-$22.99       76.00% of a share of Common Stock for each share of
                        Preferred Stock

    $23.00-$23.99       74.00% of a share of Common Stock for each share of
                        Preferred Stock

    $24.00-$24.99       72.00% of a share of Common Stock for each share of
                        Preferred Stock

    $25.00-$25.99       70.00% of a share of Common Stock for each share of
                        Preferred Stock

    $26.00-$26.99       68.00% of a share of Common Stock for each share of
                        Preferred Stock
</TABLE> 

                                      -3-
<PAGE>
 
<TABLE> 
<S>                     <C> 
    $27.00-$27.99       66.00% of a share of Common Stock for each share of
                        Preferred Stock

    $28.00-$28.99       64.00% of a share of Common Stock for each share of
                        Preferred Stock

    $29.00-$29.99       62.00% of a share of Common Stock for each share of
                        Preferred Stock

    $30.00 and above    60.00% of a share of Common Stock for each share of
                        Preferred Stock
</TABLE> 

     The Market Price and the Conversion Ratio shall be adjusted as hereinafter
provided. Any such election shall be made by written notice to the Corporation's
Secretary and shall be effective on the first day on which the Common Stock is
traded after such election is received by the Corporation's Secretary.  Market
Price for the conversion shall be determined by using as the last day of the
period for determining Market Price the effective date of the election.

     (a)  Adjustments to Market Price and Conversion Ratio for Certain Dividends
          ----------------------------------------------------------------------
and for Combinations or Subdivisions of Common Stock.  In the event that this
- ----------------------------------------------------                         
Corporation at any time or from time to time (i) shall declare or pay, without
consideration, any dividend on each outstanding share of the Common Stock
payable in Common Stock, (ii) shall issue Common Stock pursuant to the exercise
of a Warrant Dividend which was exercised at less than Market Price existing at
the time of the issuance of such Warrant Dividend, (iii) shall effect a
subdivision of the outstanding shares of Common Stock into a greater number of
shares of Common Stock (by stock split, reclassification or otherwise than by
payment of a dividend in Common Stock or in any warrant or right to acquire
Common Stock) or (iv) in the event the outstanding shares of Common Stock shall
be combined or consolidated, by reclassification or otherwise, into a lesser
number of shares of Common Stock, then the Market Price and Conversion Ratio for
the Series A-3 Preferred Stock in effect immediately prior to such event shall,
concurrently with the effectiveness of such event, be proportionately decreased
or increased, as appropriate, so as to protect the conversion privileges of the
Preferred Stock.  In the event that this Corporation shall declare or pay,
without consideration, any dividend on the Common Stock payable in any warrant
or right to acquire Common Stock exercisable for no consideration, then the
Corporation shall be deemed to have made a dividend payable in Common Stock in
an amount of shares equal to the maximum number of shares issuable upon exercise
of such warrant or right to acquire Common Stock.  A "Warrant Dividend" means a
dividend declared or paid by the Corporation without consideration on each
outstanding share of Common Stock and payable in a warrant or right to acquire
Common Stock.  Notwithstanding the foregoing, no adjustment for any Warrant
Dividend shall be required until, and then only to the extent that, such Warrant
Dividend has been actually exercised at less than the Market Price of Common
Stock at the time of the issuance of such Warrant Dividend.

     (b)  Adjustments for Reclassification and Reorganization.  If the Common
          ---------------------------------------------------                
Stock issuable upon conversion of the Series A-3 Preferred Stock shall be
changed into the same or a different number of shares of any other class or
classes of stock, whether by capital reorganization, reclassification or
otherwise (other than a subdivision or combination of shares provided for in
Section 6 above), the Market Price and Conversion Ratio then in effect shall,
concurrently with the effectiveness of such reorganization or reclassification,
be proportionately adjusted so that the Series A-3 Preferred Stock shall be
convertible into, in lieu of the number of shares of Common Stock which the
holders would otherwise have been entitled to receive, a number of shares of
such other class or classes of stock equivalent to the number of shares of
Common Stock that would have been received by the holders in the event of a
conversion of the Series A-3 Preferred Stock immediately before that change.

     (c)  No Impairment.  The Corporation will not, by amendment of its
          -------------                                                
Certificate of Incorporation or through any reorganization, transfer of assets,
consolidation, merger, dissolution, issue or sale of securities or any other
voluntary action, avoid or seek to avoid the observance or performance of any of
the terms to be 

                                      -4-
<PAGE>
 
observed or performed hereunder by the Corporation, but will at all times in
good faith assist in the carrying out of all the provisions of this Section 6
and in the taking of all such action as may be necessary or appropriate in order
to protect the conversion provisions applicable to the Series A-3 Preferred
Stock against impairment; provided, however, that notwithstanding any other
provision hereof, the Corporation may at any time and from time to time take any
of the foregoing actions without any adjustment to the Market Price or
Conversion Ratio unless such adjustment is specifically and expressly provided
for herein.

     (d)  Certificates as to Adjustments.  Upon the occurrence of each 
          ------------------------------        
adjustment or readjustment of any Market Price and Conversion Ratio pursuant to
this Section 6 (other than adjustments pursuant to Section 6a(ii) with respect
to the issuance of Common Stock pursuant to the exercise of a Warrant Dividend),
the Corporation at its expense shall promptly compute such adjustment or
readjustment in accordance with the terms hereof and prepare and furnish to each
holder of Series A-3 Preferred Stock a certificate executed by the Corporation's
President or Chief Financial Officer setting forth such adjustment or
readjustment and showing in detail the facts upon which such adjustment or
readjustment is based. Upon the declaration and payment by the Corporation of a
Warrant Dividend, in lieu of the certificate described above, the Corporation at
its expense shall promptly prepare and furnish to each holder of Series A-3
Preferred Stock a certificate executed by the Corporation's President or Chief
Financial Officer stating that the Corporation has declared and paid a Warrant
Dividend and describing the terms thereof. The Corporation shall, upon the
written request at any time of any holder of Series A-3 Preferred Stock, furnish
or cause to be furnished to such holder a like certificate setting forth (i)
such adjustments and readjustments, (ii) the Conversion Ratio for such series of
Preferred Stock at the time in effect, and (iii) the number of shares of Common
Stock which at the time would be received upon the conversion of the Series A-3
Preferred Stock.

     (e)  Reservation of Stock Issuable Upon Conversion.  The Corporation shall 
          ---------------------------------------------       
at all times reserve and keep available out of its authorized but unissued
shares of Common Stock, solely for the purpose of effecting the conversion of
the shares of the Series A-3 Preferred Stock, such number of its shares of
Common Stock as shall from time to time be sufficient to effect the conversion
of all outstanding shares of the Series A-3 Preferred Stock; and if at any time
the number of authorized but unissued shares of Common Stock shall not be
sufficient to effect the conversion of all then outstanding shares of the Series
A-3 Preferred Stock, the Corporation will take such corporate action as may, in
the opinion of its counsel, be necessary to increase its authorized but unissued
shares of Common Stock to such number of shares as shall be sufficient for such
purpose, including, without limitation, engaging in best efforts to obtain the
requisite stockholder approval of any necessary amendment to its Certificate of
Incorporation.

     (f)  Fractional Shares.  No fractional share shall be issued upon the
          -----------------                                               
conversion of any share or shares of Series A-3 Preferred Stock.  All shares of
Common Stock (including fractions thereof) issuable upon conversion of more than
one share of Series A-3 Preferred Stock by a holder thereof shall be aggregated
for purposes of determining whether the conversion would result in the issuance
of any fractional share.  If, after the aforementioned aggregation, the
conversion would result in the issuance of a fraction of a share of Common
Stock, the Corporation shall, in lieu of issuing any fractional share, pay the
holder otherwise entitled to such fraction a sum in cash equal to the fair
market value of such fraction on the date of conversion (as determined in good
faith by the Board of Directors).

     7.   Reacquired Shares.  Any shares of Series A-3 Preferred Stock purchased
          -----------------                                                     
or otherwise acquired by the Corporation in any manner whatsoever shall be
retired and canceled promptly after the acquisition thereof.  All such shares
shall upon their cancellation become authorized but unissued shares of Preferred
Stock and may be reissued as part of a new series of Preferred Stock to be
created by resolution or resolutions of the Board of Directors, subject to the
conditions and restrictions on issuance set forth herein.

     8.   Restrictions and Limitations.  So long as any shares of Series A-1,
          ----------------------------                                       
Series A-2 and Series A-3 Preferred Stock remain outstanding, the Corporation
shall not, (i) issue any other equity security (including any security
convertible into or exercisable for any equity security) senior to or on parity
with the Series A-1, Series A-2 or Series A-3 Preferred Stock as to dividend
rights or liquidation preferences or (ii) without the vote or written consent by
the holders of a majority of the then outstanding shares of Series A-1, Series
A-2 and 

                                      -5-
<PAGE>
 
Series A-3 Preferred Stock, voting together as a single class, amend its
Certificate of Incorporation if such amendment would change any of the rights,
preferences or privileges provided for herein for the benefit of any shares of
that series of Preferred Stock.

     9.   Definitions.
          ----------- 

     "IPO" means a sale of Common Stock for not less than $18.75 per share in an
underwritten offering registered under the Securities Act of 1933, as amended,
which is completed on or before March 31, 1997, which results in aggregate
proceeds to the Corporation (prior to underwriters' discounts and expenses
relating to the issuance) of $75,000,000 or more and which results in the
listing of such Common Stock on the New York Stock Exchange or the approval for
quotation of such Common Stock on the National Association of Securities Dealers
Automated Quotation System.

     "Market Price" means (i) during the first 20 consecutive days in which the
Common Stock is traded after the closing of an IPO, the price at which the
common stock was offered to the public in the IPO and (ii) thereafter, the
average closing price for a share of Common Stock as reported by the Wall Street
                                                                     ---- ------
Journal (West Coast Edition) for a period of 20 consecutive trading days
- -------                                                                 
immediately prior to the day as of which Market Price is being determined
(ignoring for purposes of consecutiveness days on which the market or stock
exchange on which such stock trades is not open).

     "Recapitalization Date" means the date, prior to March 31, 1997, of the
closing of an IPO.

     IN WITNESS WHEREOF, the Corporation has caused this Certificate of
Designation, Preferences and Rights of Series A-3 Preferred Stock to be duly
executed by its Chief Executive Officer and attested to by its Secretary this
_____ day of _______________, 199__.



                                       -----------------------------------------
                                                 CHIEF EXECUTIVE OFFICER



                              ATTEST:



                                       -----------------------------------------
                                                       SECRETARY

                                      -6-
<PAGE>
 
               Exhibit A-2  - Alternate Proposed Fourth Restated
Certificate of Incorporation of CB Commercial Real Estate Services Group, Inc.
<PAGE>
 
                                FOURTH RESTATED
                         CERTIFICATE OF INCORPORATION
                                      OF
                CB COMMERCIAL REAL ESTATE SERVICES GROUP, INC.
                    (FORMERLY CB COMMERCIAL HOLDINGS, INC.)


     CB Commercial Real Estate Services Group, Inc., a corporation organized and
existing under the General Corporation Law of the State of Delaware (the
"Corporation"), DOES HEREBY CERTIFY:

     FIRST:  The original Certificate of Incorporation of the Corporation was
filed with the Secretary of State of Delaware on March 9, 1989; the Restated
Certificate of Incorporation was filed with the Secretary of State of Delaware
on March 15, 1989; the Second Restated Certificate of Incorporation was filed
with the Secretary of State of Delaware on April 17, 1989; and the Third
Restated Certificate of Incorporation was filed with the Secretary of State of
Delaware on September 17, 1989.

     SECOND:  The Fourth Restated Certificate of Incorporation of the
Corporation in the form attached hereto as Exhibit A has been duly adopted in
accordance with the provisions of Sections 245 and 242 of the General
Corporation Law of the State of Delaware by the directors and stockholders of
the Corporation.

     THIRD:  The Fourth Restated Certificate of Incorporation so adopted reads
in full as set forth in Exhibit A attached hereto and is hereby incorporated
herein by this reference.

     IN WITNESS WHEREOF, the Corporation has caused this Certificate to be
signed by the Chief Executive Officer and the Secretary this __ day of
____________, 199___.


                                       CB COMMERCIAL REAL ESTATE SERVICES 
                                       GROUP, INC.



                                       By ______________________________________
                                                CHIEF EXECUTIVE OFFICER
 

ATTEST:



BY __________________________
         SECRETARY
<PAGE>
 
                                FOURTH RESTATED
                         CERTIFICATE OF INCORPORATION
                                      OF
                CB COMMERCIAL REAL ESTATE SERVICES GROUP, INC.
                    (FORMERLY CB COMMERCIAL HOLDINGS, INC.)


          FIRST:  The name of the corporation is:
          -----                                  

                    CB Commercial Real Estate Services Group, Inc.

          SECOND:  The registered office of the corporation in the State of
          ------                                                           
Delaware is located at 1209 Orange Street, City of Wilmington, County of New
Castle.  The name of the registered agent of the corporation at such address is
The Corporation Trust Company.

          THIRD:  The purpose of the corporation is to engage in any lawful act
          -----                                                                
or activity for which a corporation may be organized under the General
Corporation Law of the State of Delaware as the same exists or may hereafter be
amended.

          FOURTH:
          ------ 

     A.   The total number of shares of all classes of capital stock that the
corporation is authorized to issue is 108,000,000, of which 8,000,000 shall be
Preferred Stock ("Preferred Stock") and 100,000,000 shall be Common Stock
("Common Stock").  Both the Preferred Stock and Common Stock shall have a par
value of $.01 per share.

     B.   The Common Stock may be issued from time to time as follows:

     1.   Prior to Recapitalization Date.  Prior to the Recapitalization Date 
          ------------------------------  
(as defined below), the Common Stock shall consist of three (3) classes:  (a)
4,000,000 shares designated Class B-1 Common Stock ("B-1 Stock"), (b) 12,000,000
shares designated Class B-2 Common Stock ("B-2 Stock") and (c) 1,600,000 shares
designated as Class C-1 Common Stock ("C-1 Stock").  The "Recapitalization Date"
means the date, prior to March 31, 1997, of the closing of an IPO.  An "IPO"
means a sale of Common Stock for not less than $18.75 per share in an
underwritten public offering registered under the Securities Act of 1933, as
amended, completed on or prior to March 31, 1996, which results in aggregate
proceeds to the corporation (prior to underwriters' discounts and expenses
relating to the issuance) of  $75,000,000 or more and which results in the
approval for quotation of such Common Stock on the National Association of
Securities Dealers Automated Quotation System or the listing of such Common
Stock on the New York Stock Exchange.

    Prior to the Recapitalization Date, all outstanding shares of Common Stock
shall be identical and shall entitle the holders thereof to the same rights and
privileges, except as provided below:

          a.   Voting Rights.  The holders of shares of B-1 Stock and B-2 Stock
               -------------                                                   
     shall have the right to vote on all matters to be voted upon by the
     stockholders of the corporation. The holder of shares of B-1 Stock and B-2
     Stock shall be entitled to one (1) vote per share, voting on each matter
     upon which such holders are entitled to vote. The holders of shares of C-1
     Stock shall have no right to vote under any circumstances or for any
     purpose except as specifically required by the Delaware General Corporation
     Law.

         b.  Dividend Rights.  Subject to the payment of any dividends which the
             ---------------                                                    
     holders of Preferred Stock are entitled to receive in preference to the
     holders of Common Stock and subject to the 

                                      -2-
<PAGE>
 
     provisions of the Certificates of Designation, Preferences and Rights
     related to the Series A-1, Series A-2 and Series A-3 Preferred Stock (the
     "Original Preferred Stock"), the holders of shares of B-1 Stock, B-2 Stock
     and C-1 Stock shall be entitled to receive, as and when declared by the
     Board of Directors, out of any assets legally available therefor, such
     dividends as may be declared from time to time by the Board of Directors,
     allocated with respect to each share of B-1 Stock, B-2 Stock and C-1 Stock
     on a share-for-share basis.

          c.   Liquidation.  Upon any liquidation, dissolution or winding up of
               -----------                                                     
     the corporation, whether voluntary or involuntary, each holder of shares of
     Common Stock shall be entitled to share (subject to the payment of any
     amounts which holders of Preferred Stock are entitled to receive in
     preference to or pari passu with the holders of Common Stock) in the
     remaining assets of the corporation to be distributed among the holders of
     shares of the capital stock of the corporation as follows:

               i.   First, each holder of shares of B-1 Stock and B-2 Stock
          shall be entitled to receive an amount, reduced by any prior payments
          to such holder pursuant to this Section B.1.c. of Article Fourth,
          equal to $10 per share (as adjusted for any stock dividends,
          combinations or splits).

               ii.  Second, each holder of shares of C-1 Stock shall be entitled
          to receive an amount, reduced by any prior payments to such holder
          pursuant to this Section B.1.c. of Article Fourth, equal to the par
          value of each such share (as adjusted for any stock dividends,
          combination or splits).

               iii. Third, each holder of shares of B-1 Stock, B-2 Stock and C-1
          Stock shall be entitled to share the remaining assets of the
          corporation to be distributed among holders of shares of the
          corporation's capital stock on a share-for-share basis.

     2.   On or After Recapitalization Date.  From and after the 
          ---------------------------------   
Recapitalization Date, the Common Stock shall consist of two (2) classes: (a)
4,000,000 shares designated B-1 Stock, each of which shall entitle the holders
thereof to the same rights and privileges as the B-1 Stock prior to the
Recapitalization Date and (b) 96,000,000 shares designated Common Stock, each of
which shall be identical. "Recapitalization" means each of the transactions
contemplated by that certain proxy statement of the Corporation dated October 4,
1996.

     From and after the Recapitalization Date, there shall be no cumulative
voting.

     3.   Conversion of Class B-2 and Class C-1 Stock on Recapitalization Date.
          -------------------------------------------------------------------- 
Immediately upon the closing of an IPO on the Recapitalization Date, (a) each
share of B-2 Stock shall automatically be converted into one (1) share of Common
Stock and (b) each share of the C-1 Stock shall automatically be converted into
shares of Common Stock at the C-1 Conversion Rate.  The C-1 Conversion Rate is
(a) the Designated Price minus $10.00 (b) divided by the Designated Price.  The
Designated Price means the greater of the price at which each share of Common
Stock is offered by the Corporation to the public in an IPO and $22.00.  Such
conversion shall have been deemed to have been made immediately upon the closing
of the IPO.

     C.   The Preferred Stock may be issued from time to time as follows:

     1.   Prior to Conversion of Original Preferred Stock.   Prior to the date
          -----------------------------------------------                    
all of the  Original Preferred Stock shall have been converted into Common Stock
in accordance with the applicable Certificate of Designation, Preferences and
Rights, each holder of shares of the Original Preferred Stock shall be entitled
to the rights and privileges set forth in the applicable Certificates of
Designation, Preference and Rights.

     2.   Authority of Board of Directors to Establish Series of Preferred 
          ----------------------------------------------------------------
Stock. The Preferred Stock shall consist of a single class of 8,000,000 shares 
- -----  
and may be issued from time to time in one or more series. The Board of
Directors of the corporation (the "Board of Directors") is expressly authorized
to provide for the issue of all or any of the Preferred Stock in one or more
series, to fix the designation and number of shares

                                      -3-
<PAGE>
 
thereof and to determine or alter for each such series, such voting powers, full
or limited, or no voting powers, and such designations, preferences and
relative, participating, optional or other special rights, and the
qualifications, limitations or restrictions thereof, as shall be stated and
expressed in the resolution or resolutions adopted by the Board of Directors
providing for the issuance of such stock and as may be permitted by the General
Corporation Law of the State of Delaware. The Board of Directors is also
expressly authorized to increase or decrease (but not below the number of shares
of such series then outstanding, plus the number of shares of such series
issuable upon exercise of outstanding rights, options or warrants or upon
conversion of outstanding securities issued by the corporation) the number of
shares of any series. If the number of shares of any such series shall be so
decreased, the shares constituting such decrease shall resume the status that
they had prior to the adoption of the resolution originally fixing the number of
shares of such series.

          FIFTH:  A director of the corporation shall not be liable to the
          -----                                                           
corporation or its stockholders for monetary damages for breach of fiduciary
duty as a director, except to the extent such exemption from liability or
limitation thereof is not permitted under the General Corporation Law of the
State of Delaware as the same exists or may hereafter be amended.  Any repeal or
modification of the foregoing sentence shall not adversely affect any right or
protection of a director of the corporation existing hereunder with respect to
any act or omission occurring prior to such repeal or modification.

          SIXTH:
          ----- 

     A.   The corporation shall indemnify and hold harmless, to the fullest
extent permitted by applicable law as it presently exists or may hereafter be
amended, any person who was or is made or is threatened to be made a party or is
otherwise involved in any action, suit or proceeding, whether civil, criminal,
administrative or investigative (a "Proceeding") by reason of the fact that he,
or a person for whom he is the legal representative, is or was a director or
officer of the corporation or is or was serving at the request of the
corporation as a director, officer, employee or agent of another corporation or
of a partnership, joint venture, trust, enterprise or nonprofit entity,
including service with respect to employee benefit plans (an "Indemnitee"),
against all liability and loss suffered and expenses (including attorneys' fees)
reasonably incurred by such person.  The corporation shall not be required to
indemnify and hold harmless a person in connection with a Proceeding (or part
thereof) initiated by such person unless the Proceeding (or the part thereof
initiated by such person) was authorized by the Board of Directors.

     B.   The right to indemnification conferred by this Article SIXTH shall be
presumed to have been relied upon by the Indemnitee and shall be enforceable as
a contract right.  The corporation may enter into contracts to provide
individual Indemnitees with specific rights of indemnification to the fullest
extent permitted by applicable law and may create trust funds, grant security
interests, obtain letters of credit or use other means to ensure the payment of
such amounts as may be necessary to effect the rights provided in this Article
SIXTH or in any such contract.

     C.   Except for any Proceeding described in the last sentence of Section A
of Article SIXTH, upon making a request for indemnification, the Indemnitee
shall be presumed to be entitled to indemnification under this Article SIXTH and
the corporation shall have the burden of proof to overcome that presumption in
reaching any contrary determination.  Such indemnification shall include the
right to receive payment in advance of any reasonable expenses incurred by the
Indemnitee in connection with any Proceeding (other than a Proceeding described
in the last sentence of Section A of Article Sixth) consistent with the
provisions of applicable law.

     D.   Any repeal or modification of the foregoing provisions of this Article
SIXTH shall not adversely affect any right or protection of any Indemnitee
existing at the time of such repeal or modification.

          SEVENTH:  The Board of Directors is authorized to adopt, amend or
          -------                                                          
repeal the by-laws of the corporation, without any action on the part of the
stockholders, solely by the affirmative vote of at least a majority of the
directors of the corporation then in office.

                                      -4-
<PAGE>
 
     THE CERTIFICATES OF DESIGNATION, PREFERENCES AND PRIVILEGES FOR THE SERIES
A-1, A-2 AND A-3 NEW PREFERRED STOCK ARE THE SAME AS THOSE SET FORTH IN
EXHIBIT A-1.

                                      -5-
<PAGE>
 
                           Exhibit B - Third Restated
          Certificate of Incorporation of CB Commercial Holdings, Inc.
<PAGE>
 
                                THIRD RESTATED
                         CERTIFICATE OF INCORPORATION
                                      OF
                         CB COMMERCIAL HOLDINGS, INC.


     FIRST:  The name of the corporation is CB Commercial Holdings, Inc.
(hereinafter the "Corporation").

     SECOND:  The address of the Corporation's registered office in the State of
Delaware is The Corporation Trust Company, 1209 Orange Street, Wilmington,
County of New Castle, Delaware 19801, and the name of the registered agent
thereat is The Corporation Trust Company.

     THIRD:  The nature of the business of the Corporation and the purposes to
be conducted or promoted are to engage in any lawful act or activity within the
purposes for which corporations may be organized under the General Corporation
Law of the State of Delaware as the same may be amended from time to time, or
any successor statute thereto (the "Delaware General Corporation Law").

     FOURTH:  The total number of shares of all classes ("Classes") of stock
("Capital Stock") which the Corporation shall have the authority to issue is
27,200,002, which shall consist of 8,000,000 shares of Preferred Stock
("Preferred Stock") having a par value of $0.01 per share, and 19,200,002 shares
of Common Stock ("Common Stock") having a par value of $0.01 per share.  The
Preferred Stock shall be of one class ("Class"), designated "Preferred Stock,"
which shall be divided into three (3) series ("Series"), as follows:  (i)
2,000,000 shares designated Series A-1 Preferred Stock (hereinafter "A-1
Stock"); (ii) 4,000,000 shares designated Series A-2 Preferred Stock
(hereinafter "A-2 Stock"); and (iii) 2,000,000 shares designated Series A-3
Preferred Stock (hereinafter "A-3 Stock").  The Common Stock shall be divided
into five (5) Classes, as follows:  (i) 4,000,000 shares designated Class B-1
Common Stock (hereinafter "B-1 Stock"); (ii) 12,000,000 shares designated Class
B-2 Common Stock (hereinafter "B-2 Stock"); (iii) 1,600,000 shares designated
Class C-1 Common Stock (hereinafter "C-1 Stock"); (iv) 1,600,000 shares
designated Class C-R Common Stock (hereinafter "C-R Stock"); and (v) 2 shares
designated Class J Common Stock (hereinafter "J Stock").  There shall be no
Class A Common Stock.  The Corporation may, in its sole discretion, issue
fractional shares of any Class or Series of its Capital Stock, and in
determining any such fraction may determine the number of decimal places to
which any such fraction shall be carried and the method of rounding with respect
thereto.  The number of authorized shares of any Class, Classes or Series of
Capital Stock may be increased or decreased (but not below the number of shares
thereof then outstanding) as follows (i) until April 15, 1994, by the
affirmative vote of shares representing two-thirds (2/3) of the votes entitled
to be cast, including two-thirds (2/3) of the votes of the holders of A-1 Stock
and A-2 Stock (voting together as a single Class) and two-thirds (2/3) of the
votes of the holders of B-1 Stock and B-2 Stock (voting as a single class) and
(ii) thereafter, by the affirmative vote of a majority of the shares of Capital
Stock of the Corporation entitled to vote.

     The following is a statement of the designations, rights, qualifications,
preferences, limitations and restrictions in respect of each Class and Series of
Capital Stock of the Corporation.

1.   Voting Rights.
     ------------- 

     A.   Preferred Stock.
          --------------- 

          (a)  A-1 Stock.  The holders of shares of A-1 Stock shall have the 
               ---------   
right to vote on all matters to be voted upon by the stockholders of the
Corporation, except as otherwise provided, pursuant to this Subsection (a) of
Section A of Paragraph 1 of this Article Fourth, with respect to the election of
certain
<PAGE>
 
directors of the Corporation. The holder of each share of A-1 Stock shall be
entitled to two (2) votes per share, voting on each matter upon which such
holders are entitled to vote. With regard to the election of directors, the
holders of shares of A-1 Stock, voting together with the holders of shares of A-
2 Stock as if the A-1 Stock and the A-2 Stock were a single Class, shall have
the right to elect five (5) directors. Said five (5) directors shall be
designated as "Class I-1 Directors." The holder of each share of A-1 Stock shall
be entitled to two (2) votes per share with respect to the election of each such
Class I-1 Director. There shall be no cumulative voting.

          (b)  A-2 Stock.  The holders of shares of A-2 Stock shall have the 
               ---------   
right to vote on all matters to be voted upon by the stockholders of the
Corporation, except as otherwise provided, pursuant to this Subsection (b) of
Section A of Paragraph 1 of this Article Fourth, with respect to the election of
certain directors of the Corporation. The holder of each share of A-2 Stock
shall be entitled to one (1) vote per share, voting on each matter upon which
such holders are entitled to vote. With regard to the election of directors, the
holders of shares of A-2 Stock, voting together with the holders of shares of A-
1 Stock as if the A-2 Stock and the A-1 Stock were a single Class, shall have
the right to elect five (5) directors. Said five (5) directors shall be
designated as "Class I-1 Directors." The holder of each share of A-2 Stock shall
be entitled to one (1) vote per share with respect to the election of each such
Class I-1 Director. There shall be no cumulative voting.

          (c)  A-3 Stock.  The holders of shares of A-3 Stock shall have no 
               ---------   
right to vote under any circumstances or for any purpose except as specifically
required by the Delaware General Corporation Law.

     B.   Common Stock.
          ------------ 

          (a)  B-1 Stock.  The holders of shares of B-1 Stock shall have the 
               ---------   
right to vote on all matters to be voted upon by the stockholders of the
Corporation, except as otherwise provided, pursuant to this Subsection (a) of
Section B of Paragraph 1 of this Article Fourth, with respect to the election of
certain directors of the Corporation. The holder of each share of B-1 Stock
shall be entitled to one (1) vote per share, voting on each matter upon which
such holders are entitled to vote. With regard to the election of directors, the
holders of shares of B-1 Stock, voting together as a single Class, shall have
the right to elect two (2) directors. Said two (2) directors shall be designated
as "Class I-2 Directors." The holder of each share of B-1 Stock shall be
entitled to one (1) vote per share with respect to the election of each such
Class I-2 Director. There shall be no cumulative voting.

          (b)  B-2 Stock.  The holders of shares of B-2 Stock shall have the 
               ---------   
right to vote on all matters to be voted upon by the stockholders of the
Corporation, except as otherwise provided, pursuant to this Subsection (b) of
Section B of Paragraph 1 of this Article Fourth with respect to the election of
certain directors. The holder of each share of B-2 Stock shall be entitled to
one (1) vote per share, voting on each matter upon which such holders are
entitled to vote. With regard to the election of directors, the holders of
shares of B-2 Stock, voting together as a single Class, shall have the right to
elect seven (7) directors. Said seven (7) directors shall be designated as
"Class M Directors." The holder of each share of B-2 Stock shall be entitled to
one (1) vote per share with respect to the election of each such Class M
Director. There shall be no cumulative voting.

          (c)  C-1 Stock.  The holders of shares of C-1 Stock shall have no 
               ---------   
right to vote under any circumstances or for any purpose except as specifically
required by the Delaware General Corporation Law.

          (d)  C-R Stock.  The holders of shares of C-R Stock shall have no 
               ---------   
right to vote under any circumstances or for any purpose except as specifically
required by the Delaware General Corporation Law.

          (e)  J Stock.  With regard to the election of directors, the holders 
               -------   
of shares of J Stock shall have the right to nominate three (3) directors.  Said
three (3) directors shall be designated as "Class J Directors."  The three
nominees shall be submitted to the vote of the holders of A-1 Stock, A-2 Stock,
B-1 

                                      -2-
<PAGE>
 
Stock, B-2 Stock and J Stock, voting as a single class, each of whom shall be
entitled to one (1) vote per share, except for the holders of shares of A-1
Stock each of whom shall be entitled to two (2) votes per share, with respect to
the election of each such Class J Director. Nothing contained in this paragraph
shall limit the ability of the holders of A-1 Stock, A-2 Stock, B-1 Stock, B-2
Stock or J Stock to nominate one or more nominees for Class J Directors at the
meeting at which such directors are to be elected. There shall be no cumulative
voting. Except with respect to the election of directors, the holders of shares
of J Stock shall have no right to vote under any circumstances or for any
purpose except as specifically required by the Delaware General Corporate Law.

     C.   Special Voting Provisions in the Event of Insufficient Class M 
          --------------------------------------------------------------
Capital. Notwithstanding the provisions of Sections A and B of Paragraph 1 of
- -------  
this Article Fourth with respect to the number of directors to be elected by the
holders of A-1 Stock, A-2 Stock, B-1 Stock, B-2 Stock and J Stock, and the
provisions of Paragraph 1 of Article Fifth of this Certificate of Incorporation
with respect to the number of directors and designation of Classes of directors,
in the event that the "Class M Capital" of the Corporation (as that term is
defined below) does not equal at least Twenty Million Dollars ($20,000,000) at
the completion of the "Public Offering" (as that term is defined below), then
the Class of directors designated as Class J Directors shall cease to exist, and
the holders of shares of A-1 Stock and A-2 Stock (voting together as if the A-1
Stock and A-2 Stock were a single Class), and the holders of shares of B-1 Stock
(voting together as a single Class), and the holders of B-2 Stock (voting
together as a single Class), each shall be entitled to elect one (1) director
for each at least Ten Million Dollars ($10,000,000) of equity invested thereby
(including the amount invested by the holders of A-3 Stock, such amount being
deemed for this purpose to have been invested by the holders of the A-1 Stock
and A-2 Stock) in the Corporation (without deduction for the costs of the sale
of the shares of B-2 Stock in the Public Offering), rounded to the nearest Ten
Million Dollars ($10,000,000), plus one (1) additional Class I-2 Director to be
selected by the holders of the B-1 Stock; provided that, except as otherwise
provided with regard to the Class J Directors (which Class of directors shall
cease to exist), the provisions of Sections A and B of Paragraph 1 of this
Article Fourth and Section B of Paragraph 1 of Article Fifth relating to the
designation of Classes of directors and to the rights of the holder of a
particular Class or Series of Capital Stock of the Corporation to elect only
directors that belong to certain Classes of directors, shall continue to apply.
For purposes of this Section C of Paragraph 1 of Article Fourth, the "Class M
Capital" of the Corporation shall equal the amount invested (without deduction
for the costs of the sale of such shares) by the employees of the Corporation or
any direct or indirect subsidiary thereof through the purchase of shares of B-2
Stock as of the earlier of (i) August 31, 1989, or (ii) the date that is sixty
(60) days from the date of commencement of a public offering (the "Public
Offering") of shares of the B-2 Stock to employees of the Corporation or any
direct or indirect subsidiary of the Corporation, subject to the right of the
Corporation to extend such dates until October 18, 1989. In the event that the
Class M Capital does not equal at least Twenty Million Dollars ($20,000,000)
after the completion of the Public Offering, the total number of directors which
shall constitute the entire Board of Directors, as well as the number of
directors of each Class, shall be reduced automatically, without any action by
the Board of Directors, within fifteen (15) days following the termination of
such Public Offering, to the number prescribed herein, and the number of
directors constituting the entire Board of Directors, as well as the number of
directors of any Class affected by such removal, shall be decreased by the
number of directors of such Class so removed; provided, however, that the
particular directors of any Class to be removed shall be designated by the
holders of the Class of Capital Stock that elected such directors, in the manner
provided in Sections A and B of Paragraph 1 of this Article Fourth for election
of such directors. No action by any director or officer of the Corporation shall
be necessary to effect any decrease in the number of directors or of any Class
of directors required by this Section C of Paragraph 1 of this Article Fourth,
and such decrease shall not constitute an amendment of this Certificate of
Incorporation or any By-Law of the Corporation, or a change in the number of
directors or the designation of a member of any Class of directors for purposes
of this Certificate of Incorporation or for purposes of either Article II,
Section 10 or Article III, Section 6 of the By-Laws of the Corporation. In the
event the Class M Capital equals at least Twenty Million Dollars ($20,000,000)
at the completion of the Public Offering, the provisions of this Section C of
Paragraph 1 of Article Fourth on and at all times after such date shall be of no
further force and effect.

     D.   Method of Voting.  Except as provided by this Certificate of
          ----------------                                            
Incorporation with respect to the election of directors or in the By-Laws of the
Corporation, or as specifically required by the Delaware General 

                                      -3-
<PAGE>
 
Corporation Law, all shares of A-1 Stock, A-2 Stock, B-1 Stock and B-2 Stock
and, to the extent permitted to vote as provided herein, A-3 Stock, C-1 Stock,
C-R Stock and J Stock, shall vote together as a single Class on each matter to
be voted upon by the stockholders or by the holders of one or more Series or
Classes of Capital Stock of the Corporation.

2.   Dividend Rights.
     --------------- 

     A.   Preference Dividend on Preferred Stock.
          -------------------------------------- 

          (a)  Dividend Rate.  The holders of shares of A-1 Stock, A-2 Stock and
               -------------                                                    
A-3 Stock shall be entitled to receive dividends, as and when declared by the
Board of Directors out of any assets legally available therefor, in any fiscal
year beginning with the fiscal year commencing January 1, 1990, prior and in
preference to the declaration or payment of any dividend with respect to shares
of B-1 Stock, B-2 Stock, C-1 Stock and/or C-R Stock, at the rate of ten percent
(10%) per annum on the Initial Purchase Price (as that term is defined in
Section B of Paragraph 4 of this Article Fourth) with respect to each such share
(the "Preference Dividend").

          (b)  Accumulation.  Until December 31, 1991, the Preference Dividend
               ------------                                                   
shall be noncumulative and, from and after January 1, 1992, the Preference
Dividend shall be cumulative in nature.  Notwithstanding the foregoing, for the
fiscal years commencing January 1, 1990 and 1991, the Preference Dividend (or
any unpaid portion thereof) shall be cumulative, to the extent not paid
currently, with respect to either of such years in which operating income of the
Corporation, before deduction of incentive compensation and unallocated
corporate expenses, as determined by the independent accountants for the
Corporation ("Measuring Income"), is in excess of the "Compounding Threshold"
for that year, as defined in Subsection (d) of this Section A of Paragraph 2 of
this Article Fourth.

          (c)  Interest on Accumulated Preference Dividends.  To the extent that
               --------------------------------------------                     
the Preference Dividend (or any portion thereof) is not paid when due for any
fiscal year commencing on or after January 1, 1990, and Measuring Income for
such year exceeds the Compounding Threshold for that year, as defined below,
such unpaid Preference Divided for that year shall bear interest at the rate of
twelve percent (12%) per annum, compounded annually, which interest shall
commence with the first day of the fiscal year subsequent to the year to which
the unpaid Preference Dividend relates, and shall continue until paid.

          (d)  Definition of "Compounding Threshold."  The "Compounding 
               --------------------------------------      
Threshold" shall be as follows with respect to each of the fiscal years
commencing January 1, 1990

<TABLE>
<CAPTION>
          Year Commencing              Compounding
             January 1                  Threshold
          ----------------             ------------
          <S>                          <C>
               1990                    $ 60,000,000
               1991                      60,000,000
               1992                      84,100,000
               1993                     102,600,000
               1994                     108,500,000
               1995                     116,900,000
               1996                     125,800,000
               1997                     135,100,000
               1998 and
               subsequent years         145,000,000
</TABLE>

          (e)  Time of Payment.  The Preference Dividend shall be payable, in
               ---------------                                               
cash, annually with respect to each fiscal year commencing with the fiscal year
commencing January 1, 1990, within sixty (60) calendar days following the close
of such fiscal year of the Corporation, to holders of record as of the close of

                                      -4-
<PAGE>
 
business on the business day next preceding the day on which the Board of
Directors declares such Preference Dividend to be payable.

          (f)  Method of Allocation.  The Preference Dividend shall be declared
               --------------------                                            
and paid pro rata with respect to all shares of A-1 Stock, A-2 Stock and A-3
         --------                                                           
Stock, considered as a single Class.

     B.   Other Dividends on Preferred Stock.  Subject to the Preference 
          ----------------------------------   
Dividend and the prior right(s) of holders of shares of any and all other
Classes or Series of Capital Stock of the Corporation then outstanding having
prior or superior rights as to dividends, the holders of shares of A-l Stock, A-
2 Stock and A-3 Stock, considered as a single Class, shall be entitled to
receive, as and when declared by the Board of Directors, out of any assets
legally available therefor, such dividends in addition to the Preference
Dividend as may be declared from time to time by the Board of Directors.

     C.   Dividends of Common Stock.
          ------------------------- 

          (a)  B-1 Stock, B-2 Stock, C-l Stock and C-R Stock. Subject to the 
               ---------------------------------------------  
prior right(s) of holders of shares of any and all other Classes of Series of
Capital Stock then outstanding having prior or superior rights as to dividends,
the holders of shares of B-1 Stock, B-2 Stock, C-1 Stock and C-R Stock shall be
entitled to receive, as and when declared by the Board of Directors, out of any
assets legally available therefor, such dividends as may be declared from time
to time by the Board of Directors.

          (b)  J Stock.  The holders of shares of J Stock shall not be entitled 
               -------   
to receive any dividends.

     D.   Sharing of Dividends in Excess of the preference Dividend Among
          ---------------------------------------------------------------
Preferred Stock and Common Stock.
- -------------------------------- 

          (a)  General Rule.  The Corporation shall not declare and/or pay any
               ------------                                                   
dividend (other than the Preference Dividend), whether denominated in cash,
stock or otherwise, with respect to the shares of any Class or Series of Capital
Stock, unless it declares and/or pays a proportionate dividend, denominated in
the same form, with respect to each other Class or Series of Capital Stock
entitled to receive dividends, as provided in Subsections (b) and (c) of this
Section D of Paragraph 2 of this Article Fourth.

          (b)  Prior to Final C-R Date.  Any dividend declared and/or paid
               -----------------------                                    
pursuant to this Section D of Paragraph 2 of this Article Fourth prior to the
Final C-R Date (as that term is defined in Subsection (a) of Section D of
Paragraph 4 of this Article Fourth) shall be allocated on a share-for-share
basis with respect to each share of B-1 Stock, B-2 Stock, C-1 Stock and C-R
Stock and, with respect to each share of A-1 Stock, A-2 Stock and A-3 Stock, at
the rate of sixty percent (60%) of the amount attributable to each share of B-1
Stock, B-2 Stock, C-1 Stock and C-R Stock.

          (c)  Subsequent to Final C-R Date.  From and after the Final C-R Date
               ----------------------------                                    
(as that term is defined in Subsection (a) of Section D of Paragraph 4 of this
Article Fourth), and so long as the Corporation has not thereafter Issued (as
the term is defined in Subsection (c)(l) of Section B of Paragraph 3 of this
Article Fourth) shares of B-2 Stock pursuant to Options (as that term is defined
in Subsection (c)(1) of Section B of Paragraph 3 of this Article Fourth),
dividends shall be allocated as provided in Subsection (b) of this Section D of
Paragraph 2 of this Article Fourth.  From and after such time, if ever,
following the Final C-R Date, at which the Corporation has Issued shares of B-2
Stock pursuant to Options, any dividend declared and/or paid pursuant to this
Section D of Paragraph 2 of this Article Fourth shall be allocated among the
outstanding Classes of Capital Stock entitled to receive dividends (i.e., A-1
                                                                    ----
Stock, A-2 Stock, A-3 Stock, B-1 Stock, B-2 Stock and C-1 Stock) in the
following manner: (i) with respect to each share of A-1 Stock, A-2 Stock, and A-
3 Stock and each share of C-1 Stock, in the proportions provided in Subsection
(b) of this Section D of Paragraph 2 of this Article Fourth (i.e., 60% with
                                                             ----
respect to the A-1, A-2 and A-3 Stock and 100% with respect to the C-l Stock),
computed on the basis of the total number of shares of Capital Stock of the
Corporation issued and outstanding, reduced by the number of shares of B-2 Stock
Issued pursuant to Options

                                      -5-
<PAGE>
 
subsequent to the Final C-R Date; and (ii) with respect to each share of B-l
Stock and B-2 Stock, on a share-for-share basis to the extent that funds paid or
available for the payment of such dividend have not been allocated or paid with
respect to shares of A-l Stock, A-2 Stock, A-3 Stock and C-1 Stock as provided
in clause (i) of this sentence.

3.   Redemption; Calls for Repurchase.
     -------------------------------- 

     A.   Preferred Stock.  No shares of A-1 Stock, A-2 Stock or A-3 Stock shall
          ---------------                                                       
be redeemable; provided, however, that the holders of shares of A-1 Stock, A-2
stock and/or A-3 Stock may provide, by contract with the Corporation, for the
resale to the Corporation of some or all of such shares held thereby at such
price, at such time and on such other terms and subject to such other conditions
as shall be provided by such contract by agreement of the parties thereto.

     B.   Common Stock.
          ------------ 

          (a)  B-1 Stock and B-2 Stock.  No shares of B-1 Stock or B-2 Stock 
               -----------------------   
shall be redeemable; provided, however, that the holders of shares of B-1 Stock
and/or B-2 Stock may provide, by contract with the Corporation, for the resale
to the Corporation of some or all of such shares held thereby at such price, at
such time and on such other terms and subject to such other conditions as shall
be provided by such contract by agreement of the parties thereto.

          (b)  C-1 Stock.  No shares of C-1 Stock shall be redeemable; provided,
               ---------                                                        
however, that the holders of shares of C-1 Stock may provide, by contract with
the Corporation, for the resale to the Corporation of some or all of such shares
held thereby at such price, at such time and on such other terms and subject to
such other conditions as shall be provided by such contract by agreement of the
parties thereof.

          (c)  C-R Stock.
               --------- 

               (1)  Shares of C-R Stock Subject to Call.  All or any part of the
                    -----------------------------------                         
shares of C-R Stock shall be subject to repurchase by the Corporation as
provided herein (the "C-R Call").  Shares of C-R Stock shall be called for
repurchase on the basis of one (1) share of C-R Stock for each share of B-2
Stock "Issued" (as that term is defined below) pursuant to options granted by
the Corporation to employees of the Corporation or any of its wholly-owned
subsidiaries ("Options") for the purchase of shares of B-2 Stock, which Options,
if all were exercised and shares of B-2 Stock were Issued (as that term is
defined below) pursuant thereto, would represent ten percent (10%) of the
"Residual Profits Interest" in the Corporation (as that term is defined below)
that would be represented by then-outstanding shares of the Capital Stock of the
Corporation, after giving effect to the Issuance of shares of B-2 Stock pursuant
to all such Options.  For purposes of this Certificate of Incorporation, shares
of B-2 Stock shall be deemed to be "Issued" pursuant to Options, and an
"Issuance" of shares of B-2 Stock pursuant to Option shall be deemed to have
occurred, as of the date upon which the holder of such Options has exercised
Options in the manner required by the Option agreement, contract or other
document governing such Options.  For purposes of this Certificate of
Incorporation, the term "Residual Profits Interest" shall mean the interest of
any share of Capital Stock in all dividends or other distributions of cash or
property paid or payable by the Corporation, other than the Preference Dividend
and the Invested Capital Preference, as such terms are defined in Section A of
Paragraph 2 of this Article Fourth and Section B of Paragraph 4 of this Article
Fourth, respectively.

               (2)  Distribution of Call.  Each record holder of shares of C-R 
                    --------------------   
Stock shall be obligated to resell to the Corporation, pursuant to the C-R Call,
a portion of the aggregate number of shares of C-R Stock subject to the C-R Call
equal to the number of shares of C-R Stock subject to the C-R Call, multiplied
by a fraction, the numerator of which is the number of shares of C-R Stock held
of record by such holder and the denominator of which is the total number of
shares of C-R Stock outstanding on the C-R Call Effective Date (as defined in
Subsection (c)(4) of this Section B of Paragraph 3 of this Article Fourth). The
Corporation may, in its sole discretion, call for repurchase fractional shares
of C-R Stock and may determine

                                      -6-
<PAGE>
 
the number of decimal places to which any such fraction shall be carried and the
method of rounding with respect thereto.

               (3)  Call Price.  The record holder of each share or fractional 
                    ----------   
share of C-R Stock called for repurchase pursuant to this Subsection (c)(3) of
Section B of Paragraph 3 of this Article Fourth shall, upon surrender of the
certificate or certificates representing the shares so called, be entitled to
receive an amount equal to the par value of such share (i.e., $.01 per share)
                                                        ----
(the "C-R Call Price"), multiplied by the number of shares held by such record
holder that have been called pursuant to the C-R Call.

               (4)  Procedures.  In the event that shares of B-2 Stock are 
                    ----------   
Issued pursuant to Options, the Board of Directors may at any time call for
repurchase pursuant to a C-R Call a number of shares of C-R Stock equal to the
number of shares of B-2 Stock Issued pursuant to such Options, so long as, and
to the extent that, there are shares of C-R Stock outstanding; provided,
however, that the Board of Directors shall call for repurchase pursuant to a C-R
Call shares of C-R Stock (i) on each occasion that shares of B-2 Stock Issued
pursuant to Options represent not less than one percent (1%) of the Residual
Profits Interest in the Corporation (as that term is defined in Subsection
(c)(1) of this Section B); (ii) prior to the declaration or payment of any
dividends, the submission of any matter to a vote of the stockholders, or the
taking of any other action as to which the number of shares of Capital Stock
outstanding is an element in determining the manner of taking or the outcome of
such action; and (iii) no less frequently than once in each calendar year.
Pursuant to action by the Board of Directors authorizing a C-R Call, the
Corporation shall provide each record holder of shares of C-R Stock with a
written notice (a "C-R Call Notice") directed to the address of such record
holder as it appears in the records of the Corporation, indicating (i) the
number of shares of C-R Stock being called and, if less than all of the shares
of C-R Stock held by such holder are being called, the number of that holder's
shares of C-R Stock being called; (ii) the C-R Call Price; (iii) that share
certificates representing the shares being called, properly endorsed for
transfer to the Corporation immediately shall be surrendered to the Corporation
and that within ten (10) business days following receipt of such certificates
the C-R Call Price will be paid (assuming the proper surrender of the share
certificates as provided above); (iv) the place or places where certificates
representing shares called for repurchase are to be surrendered; and (v) that,
as of the date of the C-R Call Notice (the "C-R Call Effective Date"), no holder
will possess or exercise any of the rights of a stockholder of the Corporation,
including without limitation the right to vote or to receive dividends and other
distributions, with respect to shares subject to the C-R Call (whether or not
such holder fails to surrender the share certificates representing such shares)
except the right to receive the C-R Call Price, without interest, upon surrender
of certificates representing such shares. From and after the C-R Call Effective
Date (unless the Corporation shall default in payment of the C-R Call Price), no
holder of shares of C-R Stock shall possess or exercise any of the rights of a
stockholder of the Corporation, including without limitation the right to vote
or to receive dividends and other distributions, with respect to shares subject
to the C-R Call (whether or not such holder fails to surrender the share
certificates representing such shares), except the right to receive the C-R Call
Price, without interest, upon surrender of certificates representing such
shares. Shares of C-R Stock called for repurchase pursuant hereto shall no
longer be deemed to be outstanding as of the C-R Call Effective Date. Subsequent
to each C-R Call, the Corporation shall issue to each record holder of shares of
C-R Stock, without cost thereto, a new certificate representing shares of C-R
Stock held of record by such holder subsequent to such C-R Call.

          (d)  J Stock.  No shares of J Stock shall be redeemable.
               -------                                            

4.   Liquidation.
     ----------- 

     A.   Accumulated Preference Dividend.  In the event of any liquidation,
          -------------------------------                                   
dissolution or winding-up of the Corporation, whether voluntary or involuntary,
or any sale of all or substantially all of the Capital Stock or assets of the
Corporation, or any merger of the Corporation with or into any other entity as a
result of which the stockholders are entitled to receive cash or securities
(hereinafter for purposes of Paragraph 4 of this Article Fourth, collectively,
any "Liquidation"), the assets available for distribution to the stockholders as
a result of or in connection with such Liquidation, if any, first shall be
distributed, in cash, to the holders of A-1 Stock, A-2 Stock and A-3 Stock, to
the extent that any Preference Dividend, including any Preference Dividend for
the 

                                      -7-
<PAGE>
 
partial fiscal year in which the Liquidation occurs (computed by multiplying the
Preference Dividend for a full fiscal year by a fraction, the numerator of which
is the number of full calendar months in the year of Liquidation prior to the
month in which the Liquidation occurs, and the denominator of which is twelve
(12)), including any interest thereon, has accumulated but has not been paid, as
and in the manner provided in Section A of Paragraph 2 of this Article Fourth.
For purposes of this Article Fourth, the phrase "sale of all or substantially
all of the Capital Stock or assets of the Corporation" shall include, without
limitation, any transaction, whether or not denominated as a sale, pursuant to
which any payment, other than the Preference Dividend, is proposed to be made
if, following such payment, the net assets available for distribution (after
deducting amounts due on or attributable to loans or other debts payable by the
Corporation) would be insufficient to pay one hundred twenty-five percent (125%)
of the full, aggregate amount of the Invested Capital Preference (as that term
is defined in Section B of Paragraph 4 of this Article Fourth) on all shares of
Capital Stock entitled to receive such Invested Capital Preference. If, upon a
Liquidation, there is insufficient cash to permit the payment of the full amount
of all accumulated and unpaid Preference Dividends, including any interest
thereon, then the Corporation shall liquidate and reduce to cash or cause to be
liquidated and reduced to cash (on commercially reasonable terms) such non-cash
assets as necessary to permit the cash payment of the full amount of all such
accumulated and unpaid Preference Dividends, including interest thereon. If,
after the Corporation has reduced or caused to be reduced to cash all of the
assets available for distribution, the cash available for distribution to the
stockholder shall be insufficient to permit the payment of the full amount of
all accumulated but unpaid Preference Dividends, including interest thereon,
then the amount of cash to be received on account of each share of A-1 Stock, A-
2 Stock and A-3 Stock shall be computed by multiplying the total dollar amount
of the cash available for distribution by a fraction, the numerator of which is
one (1) and the denominator of which is the aggregate number of shares of A-1
Stock, A-2 Stock and A-3 Stock then outstanding.

     B.   Invested Capital Preference.  Upon any Liquidation of the Corporation,
          ---------------------------                                           
after payment of any accumulated Preference Dividend, including any interest
thereon, to the holders of A-1 Stock, A-2 Stock and A-3 Stock as provided in
Section A of Paragraph 4 of this Article Fourth, the remaining assets available
for distribution to the stockholders as a result of or in connection with such
Liquidation, if any, shall next be distributed to the holder of each share of A-
1 Stock, A-2 Stock, A-3 Stock, B-1 Stock, B-2 Stock, C-1 Stock and C-R Stock in
an amount, reduced by any prior payments to such holder pursuant to this Section
B of Paragraph 4 of Article Fourth in connection with a Liquidation (the
"Invested Capital Preference"), equal to the purchase price paid for such share
of Capital Stock at the time of its original issuance by the Corporation (the
"Initial Purchase Price"); provided, however, that the Initial Purchase Price
for any share of B-2 Stock issued upon conversion of the holder's entire pro
                                                                         ---
rata portion of the approximately Five Million Dollars ($5,000,000) in certain
- ----                                                                          
additional retention incentives shall be deemed to be the purchase price
actually paid for shares of B-2 Stock in the Public Offering (as that term is
defined in Section C of Paragraph 1 of this Article Fourth).  If, in connection
with any Liquidation (i) the Corporation or the holders of shares of Capital
Stock are entitled to receive securities in lieu of, or in addition to, cash, or
(ii) the assets available for distribution to the stockholders as a result of or
in connection with such Liquidation shall be insufficient to permit the payment
of the aggregate, full Invested Capital Preference with respect to all shares of
Capital Stock entitled to receive such Invested Capital Preference, then, in
either such instance, the amount of such securities or cash to be distributed on
account of each share of Capital Stock entitled to receive such Invested Capital
Preference shall be computed by multiplying the total number of such securities
or the total dollar amount of the cash available for distribution, as the case
may be, by a fraction, the numerator of which is the Initial Purchase Price
attributable to that share and the denominator of which is the aggregate of the
Initial Purchase Prices paid for all shares of A-1 Stock, A-2 Stock, A-3 Stock,
B-1 Stock, B-2 Stock, C-1 Stock and C-R Stock of the Corporation then
outstanding.

     C.   Distribution of J Stock.  Upon Liquidation of the Corporation, after
          -----------------------                                             
the payment of any accumulated but unpaid Preference Dividend, including any
interest thereon, to the holders of A-1 Stock, A-2 stock and A-3 Stock, as
provided in Section A of Paragraph 4 of this Article Fourth, and the payment of
the Invested Capital Preference to the holders of A-1 Stock, A-2 Stock, A-3
Stock, B-1 Stock, B-2 Stock, C-1 Stock and C-R Stock, as provided in Section B
of Paragraph 4 of this Article Fourth, the remaining assets available for
distribution to the stockholders as a result of or in connection with such
Liquidation, if any, shall 

                                      -8-
<PAGE>
 
next be distributed to the holder of each share of J Stock in the amount of the
par value of each such share (i.e., $0.01 per share).
                              ----                   

     D.   Residual Distribution.
          --------------------- 

          (a)  Prior to Final C-R Date.  Upon Liquidation of the Corporation 
               -----------------------   
prior to the "Final C-R Date" (as that term is defined below), after the payment
of any accumulated but unpaid Preference Dividend, including any interest
thereon, to the holders of A-1 Stock, A-2 Stock and A-3 Stock, as provided in
Section A of Paragraph 4 of this Article Fourth, the payment of the Invested
Capital Preference to the holders of A-1, A-2, A-3, B-1, B-2, C-1 and C-R Stock,
as provided in Section B of Paragraph 4 of this Article Fourth, and the payment
of the par value of each share of J Stock to the holders of such J Stock, as
provided in Section C of Paragraph 4 of this Article Fourth, the remaining
assets available for distribution to the stockholders as a result of or in
connection with such Liquidation, if any, shall be distributed, with respect to
each share of B-1 Stock, B-2 Stock, C-1 Stock and C-R Stock on a share-for-share
basis, and with respect to each share of A-1 Stock, A-2 Stock and A-3 Stock to
the extent of sixty percent (60%) of the distribution with respect to each share
of B-1 Stock, B-2 Stock, C-1 Stock and C-R Stock. For purposes of this
Certificate of Incorporation, the term "Final C-R Date" shall mean the C-R Call
Effective Date (as that term is defined in Subsection (c)(4) of Section B of
Paragraph 3 of this Article Fourth) with respect to the Class C-R Call pursuant
to which the last outstanding share of Class C-R Stock is called for repurchase.

          (b)  Subsequent to Final C-R Date.  Upon Liquidation of the 
               ----------------------------   
Corporation subsequent to the Final C-R Date (as that term is defined in
Subsection (a) of this Section D of Paragraph 4 of this Article Fourth), and so
long as the Corporation has not thereafter Issued (as that term is defined in
Subsection (c)(1) of Section B of Paragraph 3 of this Article Fourth) shares of
B-2 Stock pursuant to Options (as that term is defined in Section B of Paragraph
3 of this Article Fourth), the assets available for distribution to the
stockholders as a result of or in connection with such Liquidation, if any,
shall be distributed as provided in Subsection (a) of this Section D of
Paragraph 4 of this Article Fourth. From and after such time, if ever, following
the Final C-R Date, at which the Corporation has Issued (as that term is defined
in Subsection (c)(1) of Section B of Paragraph 3 of this Article Fourth) shares
of B-2 Stock pursuant to Options (as that term is defined in Subsection (c)(1)
of Section B of Paragraph 3 of this Article Fourth), then the remaining assets
of the Corporation available for distribution, if any, shall be distributed with
respect to each share of Capital Stock outstanding and entitled to receive such
distributions (i.e., A-1 Stock, A-2 Stock, A-3 Stock, B-1 Stock, B-2 Stock and
               ----                                                           
C-1 Stock) in the following manner:  (i) with respect to each share of A-1
Stock, A-2 Stock and A-3 Stock and each share of C-1 Stock, in the proportions
provided in Subsection (a) of this Section D of Paragraph 4 of this Article
Fourth, (i.e., 60% with respect to the A-2 Stock, A-2 Stock and A-3 Stock and
         ----                                                                
100% with respect to the C-1 Stock), computed on the basis of the total number
of shares of Capital Stock of the Corporation issued and outstanding, reduced by
the number of shares of B-2 Stock Issued pursuant to Options subsequent to the
Final C-R Date; and (ii) with respect to each share of B-1 Stock and B-2 Stock,
on a share-for-share basis, to the extent of remaining assets available for
distribution after allocation thereof to the shares of A-1 Stock, A-2 Stock, A-3
Stock and C-1 Stock in accordance with clause (i) of this sentence.

5.   Special Characteristics of J Stock.
     ---------------------------------- 

     Shares of J Stock shall be held only by the two (2) Co-Chairmen of the
Board of Directors of the Corporation, as designated pursuant to the By-Laws of
the Corporation, and no such Co-Chairmen shall be permitted to hold more than
one (1) share of such J Stock at any time. In the event that a Co-Chairman
ceases to hold the position of Co-Chairman of the Board of Directors, whether by
reason of removal, resignation, death, or any other circumstance or event, the
share of J Stock held by such former Co-Chairman immediately prior to the
occurrence of such event shall be deemed to be transferred automatically to the
Co-Chairman who succeeds to the office of such former Co-Chairman. The share of
J Stock previously held by a Co-Chairman who ceases to hold such position, shall
not be deemed to be outstanding until such date as the successor Co-Chairman
takes office as a Co-Chairman of the Board of Directors.

                                      -9-
<PAGE>
 
     FIFTH:  The following provisions relate to the number, voting arrangements,
qualifications and procedures for removal of directors of the Corporation.

1.   Number of Directors; Designation of Classes; Voting Arrangements.
     ---------------------------------------------------------------- 

     A.   Number.  The number of directors of the Corporation shall be not less
          ------                                                               
than one (1) nor more than seventeen (17), none of whom need be a resident of
the State of Delaware or hold shares in the Corporation.  The number of
directors shall be fixed be fixed by a resolution of the Board of Directors, not
inconsistent with this Certificate of Incorporation, adopted by a vote of a
majority of the directors, which resolution shall specify the increase or
decrease and the Class or Classes of directors that shall be affected by such
increase or decrease and shall have been approved by (i) the vote of a majority
of the directors, including a majority of the Class M Directors and a majority
of the Class I Directors and (ii) the requisite vote of the stockholders of the
Corporation as provided in Article II, Section 10 of the By-Laws of the
Corporation.  In addition, the number of directors shall be decreased
automatically in accordance with Section C of Paragraph 1 of Article Fourth of
this Certificate of Incorporation upon the occurrence of the events, to the
extent, and in the manner, specified therein.

     B.   Classification.  Until sixty (60) days following termination of the
          --------------                                                     
Public Offering (as that term is defined in Section C of Paragraph 1 of this
Article Fourth), the affirmative vote of a majority of the votes entitled to be
cast shall be sufficient to designate the Class of which a director shall be a
member.  Thereafter, the directors shall be designated as provided in Paragraph
1 of Article Fourth of this Certificate to case one vote on all matters
presented to the Board of Directors.

2.   Qualifications of Directors.
     --------------------------- 

     A.   Class I-1 Directors.  Nominees for and persons serving in the office 
          -------------------   
of Class I-1 Director selected as provided in Paragraph 1 of Article Fourth of
this Certificate of Incorporation, shall be subject to no qualifications,
pursuant hereto, for such office.

     B.   Class I-2 Directors.  Nominees for and persons serving in the office 
          -------------------            
of Class I-2 Director selected as provided in Paragraph 1 of Article Fourth of
this Certificate of Incorporation, shall be subject to no qualifications,
pursuant hereto, for such office.

     C.   Class M Directors.  Nominees for and persons serving in the office of
          -----------------                                                    
Class M Director selected as provided in Paragraph 1 of Article fourth of this
Certificate of Incorporation, shall be employees of the Corporation but shall
subject to no further qualifications, pursuant hereto, for such office;
provided, however, that at least one Class M Director must be an incentively
compensated employee of Coldwell Banker Commercial Group, Inc.

     D.   Class J Directors.  Nominees for and persons serving in the office of
          -----------------                                                    
Class J Director selected as provided in Paragraph 1 of Article Fourth of this
Certificate of Incorporation, shall be subject to no qualifications, pursuant
hereto, for such office.

3.   Removal of Directors.
     -------------------- 

     A.   By Stockholder Action.  Directors may be removed, with or without
          ---------------------                                            
cause, by the stockholders of the Corporation, as provided in Article III,
Section 7 of the By-Laws of the Corporation.

     B.   Automatic Removal.  In the event that, while in office, any Class M
          -----------------                                                  
Director shall cease to have the qualifications for such office set out in
Section C of Paragraph 2 of this Article Fifth, then from and after the date
upon which such Class M Director ceases to be qualified, such director
automatically shall be removed from the Board of Directors and shall cease to be
a director of the Corporation, all without any action by the directors or the
stockholders of the Corporation.

                                      -10-
<PAGE>
 
     C.   In Connection with Insufficient Class M Capital.  In the event the
          -----------------------------------------------                   
Class M Capital of the Corporation (as that term is defined in Section C of
Paragraph 1 of Article Fourth of this Certificate of Incorporation) does not
equal at least Twenty Million Dollars ($20,000,000) after the completion of the
Public Offering (as that term is defined in Section C of Paragraph 1 of Article
Fourth of this Certificate of Incorporation), then the number of directors which
shall constitute the entire Board of Directors shall be reduced to the extent
and in the manners provided in Section C of Paragraph 1 of Article Fourth of
this Certificate of Incorporation, and one or more directors shall be removed
from the Board of Directors as provided in that Section C of Paragraph 1 of
Article Fourth of this Certificate of Incorporation.

     SIXTH:  Notwithstanding any other provision of this Certificate of
Incorporation or the By-Laws of the Corporation to the contrary, on and after
the date on which outstanding shares of B-2 Stock represent a majority of the
outstanding shares of Capital Stock of the Corporation entitled to vote in the
election of directors, the following provisions shall govern the matters
addressed therein.

1.   Directors

     A.   Number and Election of Directors.  The number of directors 
          --------------------------------   
constituting the entire Board shall be seventeen (17), subject to the power of
the Board of Directors to change the number of directors in accordance with
Paragraph 1 of Article Fifth of this Certificate of Incorporation and subject to
Article II, Section 10 of the By-Laws of the Corporation. All directors shall be
of a single class.

     B.   Cumulative Voting.  All rights to vote and all voting power shall be
          -----------------                                                   
exclusively vested in the A-1 Stock, A-2 Stock, B-1 Stock, B-2 Stock and J Stock
and each of the holders thereof shall be entitled at all elections of directors
to as many votes as shall equal the number of votes which (except for this
provision as to cumulative voting) he would be entitled to cast for the election
of directors with respect to his shares of stock multiplied by the number of
directors to be elected, and such holder may cast all of such votes for a single
director or may distribute them among the number to be voted for, or for any two
or more of them as he may see fit.

     C.   Nomination of Directors.  Persons who will serve as directors shall be
          -----------------------                                               
nominated by the Board of Directors.

     D.   Removal of Directors.  Directors may be removed, with or without 
          --------------------   
cause, by the affirmative vote of the holders of a majority of the outstanding
shares of Capital Stock entitled to vote in the election of directors; provided,
however, that if less than the entire Board of Directors is to be removed, no
director may be removed without cause if the votes cast against his removal
would be sufficient to elect him if then cumulatively voted at an election of
the entire Board of Directors.

     E.   Action of Board of Directors.  Any action of the Board of Directors
          ----------------------------                                       
previously requiring (a) the majority vote of the Directors, including a
majority of the Class M Directors, (b) the approval of a majority of the
directors, including at least one (1) Class I Director and at least one (1)
Class M Director, or (c) the vote of the majority of the directors, including a
majority of the Class M Directors and a majority of the Class I Directors, shall
be validly taken if approved by a vote of the majority of the directors present
at a meeting at which quorum is present.

     F.   Vacancies.  Vacancies or newly created directorships shall be filled 
          ---------   
by a majority of the directors then in office and any directors so chosen shall
hold office until the next election of directors and until their successors are
elected and qualified.

     G.   Committees.
          ---------- 

          (a)  Operating Committee.  The Operating Committee shall consist of 
               -------------------   
each of the directors of the Corporation who is an executive officer of the
Corporation or a subsidiary, and no others.  Any member of the Operating
Committee who ceases to be an executive officer of the corporation or a
subsidiary 

                                      -11-
<PAGE>
 
shall be deemed to be removed automatically from the Operating Committee,
effective on the date such executive officer ceased to be an executive officer,
and no further action by any director, committee of the Board of Directors, or
stockholder shall be required to accomplish such removal.

          (b)  Vacancies.  Vacancies in the membership of a committee of the 
               ---------   
Board of Directors may be filled by a majority of the directors of the
Corporation.

2.   Co-Chairmen of the Board.
     ------------------------ 

     The Co-Chairmen of the Board of Directors of Corporation shall consist of
two (2) directors, who shall be selected by a majority of the directors.

3.   By-Laws.
     ------- 

     On and after the date the outstanding shares of B-2 Stock represent a
majority of the outstanding shares of Capital Stock of the Corporation entitled
to vote in the election of directors, all provisions of the By-Laws of the
Corporation inconsistent with the Article Sixth shall be of no further force and
effect.  All other provisions of the By-Laws of the Corporation, including any
provision requiring the vote or concurrence of the holders of a specified
majority of the Capital Stock, or any Class thereof, shall continue in effect
until amended or rescinded in the manner specified herein, in the By-Laws of the
Corporation or pursuant to the Delaware General Corporation Law.  Further, the
Board of Directors shall, within fifteen (15) days following the date upon which
the outstanding shares of B-2 Stock represent a majority of the outstanding
shares of Capital Stock of the Corporation entitled to vote in the election of
directors, prepare new by-laws of the Corporation incorporating all of the
provisions set forth in this Article Sixth and submit the new by-laws to the
stockholders of the Corporation for their approval.

     SEVENTH:  A director of the Corporation shall not be personally liable to
the Corporation or its stockholders for monetary damages for breach of fiduciary
duty as a director, except for liability (i) for any breach of the director's
duty of loyalty to the Corporation or its stockholders; (ii) for acts or
omissions not in good faith or which involve intentional misconduct or a knowing
violation of law; (iii) under Section 174 of the General Corporation Law of the
State of Delaware, as the same exists or hereafter may be amended; or (iv) for
any transaction for which the director derived an improper personal benefit.  If
the General Corporation Law of the State of Delaware hereafter is amended to
authorize the further elimination or limitation of the liability of directors,
then, in addition to the limitation on personal liability provided herein, the
liability of a director of the Corporation shall be limited to the fullest
extent permitted by the amended General Corporation Law of the State of
Delaware.  Any repeal or modification of this paragraph by the stockholders of
the Corporation shall be prospective only, and shall not adversely affect any
limitation on the personal liability of a director of the Corporation existing
at the time of such repeal or modification.

     EIGHTH:  The Corporation shall indemnify, to the fullest extent permitted
by Section 145 of the General Corporation Law of the State of Delaware, as
amended from time to time, all persons whom it may indemnify pursuant thereto.

     NINTH:  The Board of Directors shall have the power to adopt the By-Laws of
the Corporation and to amend or repeal such By-Laws in the manner prescribed
therein.

     TENTH:  The Corporation reserves the right to amend, alter, change or
repeal any provision contained in this Certificate of Incorporation or any
amendment hereto in the manner now or hereafter prescribed by statute, and all
rights conferred on the stockholders hereunder are granted subject to this
reservation, except as otherwise provided by the By-Laws of the Corporation.

                                      -12-
<PAGE>
 
                Exhibit C - Proposed Third Amended and Restated
           By-Laws of CB Commercial Real Estate Services Group, Inc.
<PAGE>
 
                          THIRD AMENDED AND RESTATED


                                 B Y - L A W S


                                      OF


                CB COMMERCIAL REAL ESTATE SERVICES GROUP, INC.
                    (FORMERLY CB COMMERCIAL HOLDINGS, INC.)

                           (A DELAWARE CORPORATION)
<PAGE>
 
                               TABLE OF CONTENTS
                               -----------------
<TABLE>
<CAPTION>
                                                                            Page
                                                                            ----
<S>                                                                         <C>
ARTICLE 1  Offices........................................................    1
      1.1  Registered Office..............................................    1
      1.2  Additional Offices.............................................    1

ARTICLE 2  Meeting of Stockholders........................................    1
      2.1  Place of Meeting...............................................    1
      2.2  Annual Meeting.................................................    1
      2.3  Special Meetings...............................................    1
      2.4  Notice of Meetings.............................................    1
      2.5  Business Matter of a Special or Annual Meeting.................    2
      2.6  List of Stockholders...........................................    2
      2.7  Organization and Conduct of Business...........................    2
      2.8  Quorum and Adjournments........................................    2
      2.9  Voting Rights..................................................    2
      2.10  Majority Vote.................................................    2
      2.11  Proxies.......................................................    3
      2.12  Inspectors of Election........................................    3

ARTICLE 3  Directors......................................................    3
      3.1  Number; Qualifications.........................................    3
      3.2  Resignation and Vacancies......................................    3
      3.3  Removal of Directors...........................................    3
      3.4  Powers.........................................................    4
      3.5  Place of Meetings..............................................    4
      3.6  Annual Meetings................................................    4
      3.7  Regular Meetings...............................................    4
      3.8  Special Meetings...............................................    4
      3.9  Quorum and Adjournments........................................    4
      3.10  Action Without Meeting........................................    4
      3.11  Telephone Meetings............................................    4
      3.12  Waiver of Notice..............................................    4
      3.13  Fees and Compensation of Directors............................    4
      3.14  Rights of Inspection..........................................    5

ARTICLE 4  Committees of Directors........................................    5
      4.1  Selection......................................................    5
      4.2  Power..........................................................    5
      4.3  Executive Committee............................................    5
      4.4  Committee Minutes..............................................    5

ARTICLE 5  Officers.......................................................    5
      5.1  Officers Designated............................................    5
      5.2  Appointment of Officers........................................    6
      5.3  Subordinate Officers...........................................    6
      5.4  Removal and Resignation of Officers............................    6
      5.5  Vacancies in Offices...........................................    6
      5.6  Compensation...................................................    6
      5.7  The Chairman of the Board......................................    6
      5.8  The Chief Executive Officer....................................    6
</TABLE> 
<PAGE>
 
<TABLE> 
<S>                                                                         <C>
      5.9  The President..................................................    6
      5.10  The Vice President............................................    6
      5.11  The Secretary.................................................    7
      5.12  The Assistant Secretary.......................................    7
      5.13  The Chief Financial Officer...................................    7
      5.14  The Treasurer.................................................    7
      5.15  The Assistant Treasurer.......................................    7
      5.16  Powers and Duties.............................................    7

ARTICLE 6  Stock Certificates.............................................    7
      6.1  Certificates for Shares........................................    7
      6.2  Signatures on Certificates.....................................    8
      6.3  Transfer of Stock..............................................    8
      6.4  Registered Stockholders........................................    8
      6.5  Record Date....................................................    8
      6.6  Lost, Stolen or Destroyed Certificates.........................    9

ARTICLE 7  Notices........................................................    9
      7.1  Notice.........................................................    9
      7.2  Waiver.........................................................    9

ARTICLE 8  General Provisions.............................................    9
      8.1  Dividends......................................................    9
      8.2  Dividend Reserve...............................................    9
      8.3  Corporate Seal.................................................    9
      8.4  Execution of Corporate Contracts and Instruments...............   10

ARTICLE 9  Amendments.....................................................   10
</TABLE>
<PAGE>
 
                           THIRD AMENDED AND RESTATED
                           --------------------------

                                 B Y - L A W S
                                 -------------

                                       OF
                                       --

                 CB COMMERCIAL REAL ESTATE SERVICES GROUP, INC.
                 ----------------------------------------------
                    (FORMERLY CB COMMERCIAL HOLDINGS, INC.)

                            (A DELAWARE CORPORATION)


                                   ARTICLE 1
                                   ---------

                                    Offices
                                    -------

    1.1  Registered Office.  The registered office of the Corporation shall be
         -----------------                                                    
1209 Orange Street, City of Wilmington, County of New Castle, and the name of
the registered agent in charge thereof is The Corporation Trust Company.

    1.2  Additional Offices.  The Corporation may also have offices at such 
         ------------------      
other places, either within or without the State of Delaware, as the Board of
Directors (the "Board") may from time to time designate or the business of the
Corporation may require.

                                   ARTICLE 2
                                   ---------

                            Meeting of Stockholders
                            -----------------------

    2.1  Place of Meeting.  All meetings of the stockholders for the election of
         ----------------                                                       
directors shall be held at the principal office of the Corporation, at such
place as may be fixed from time to time by the Board or at such other place
either within or without the State of Delaware as shall be designated from time
to time by the Board and stated in the notice of the meeting.  Meetings of
stockholders for any purpose may be held at such time and place within or
without the State of Delaware as the Board may fix from time to time and as
shall be stated in the notice of the meeting or in a duly executed waiver of
notice thereof.

    2.2  Annual Meeting.  Annual meetings of stockholders shall be held each 
         --------------  
year at such date and time as shall be designated from time to time by the Board
and stated in the notice of the meeting. At such annual meetings, the
stockholders shall elect a Board and transact such other business as may
properly be brought before the meetings.

    2.3  Special Meetings.  Special meetings of the stockholders may be called 
         ----------------    
for any purpose or purposes, unless otherwise prescribed by the statute or by
the Certificate of Incorporation, at the request of the Chairman of the Board,
the Chief Executive Officer or the Board or the holders of shares entitled to
cast not less than ten percent (10%) of the votes at that meeting. Such request
shall state the purpose or purposes of the proposed meeting.

    2.4  Notice of Meetings.  Written notice of stockholders' meetings, stating
         ------------------                                                    
the place, date and time of the meeting and the purpose or purposes for which
the meeting is called, shall be given to each stockholder entitled to vote at
such meeting not less than ten (10) nor more than sixty (60) days prior to the
meeting.
<PAGE>
 
    When a meeting is adjourned to another place, date or time, written notice
need not be given of the adjourned meeting if the place, date and time thereof
are announced at the meeting at which the adjournment is taken; provided,
however, that if the date of any adjourned meeting is more than thirty (30) days
after the date for which the meeting was originally noticed, or if a new record
date is fixed for the adjourned meeting, written notice of the place, date and
time of the adjourned meeting shall be given in conformity herewith. At any
adjourned meeting, any business may be transacted which might have been
transacted at the original meeting.

    2.5  Business Matter of a Special or Annual Meeting.  Business transacted at
         ----------------------------------------------                         
any special meeting of stockholders shall be limited to the purposes stated in
the notice.  Business transactions at an annual meeting shall not be limited to
the purposes stated in the notice.

    2.6  List of Stockholders.  The officer in charge of the stock ledger of the
         --------------------                                                   
Corporation or the transfer agent shall prepare and make, at least ten (10) days
before every meeting of stockholders, a complete list of the stockholders
entitled to vote at the meeting arranged in alphabetical order, and showing the
address of each stockholder and the number of shares registered in the name of
each stockholder.  Such list shall be open to the examination of any
stockholder, for any purpose germane to the meeting, during ordinary business
hours, for a period of at least ten (10) days prior to the meeting, at a place
within the city where the meeting is to be held, which place, if other than the
place of the meeting or the principal executive offices of the Corporation,
shall be specified in the notice of the meeting.  The list shall also be
produced and kept at the place of the meeting during the whole time thereof, and
may be inspected by any stockholder who is present in person thereat.

    2.7  Organization and Conduct of Business.  The Chairman of the Board or, in
         ------------------------------------                                   
his absence, the Chief Executive Officer of the Corporation or, in his absence,
such person as the Board may have designated or, in the absence of such a
person, such person as may be chosen by the holders of a majority of the shares
entitled to vote who are present, in person or by proxy, shall call to order any
meeting of the stockholders and act as chairman of the meeting.  In the absence
of the Secretary of the Corporation, the Secretary of the meeting shall be such
person as the chairman of the meeting appoints.

    The chairman of any meeting of stockholders shall determine the order of
business and the procedure at the meeting, including such regulation of the
manner of voting and the conduct of discussion as seems to him or her in order.

    2.8  Quorum and Adjournments.  Except where otherwise provided by law or the
         -----------------------                                                
Certificate of Incorporation or these By-Laws, the holders of a majority of the
stock issued and outstanding and entitled to vote, present in person or
represented in proxy, shall constitute a quorum at all meetings of the
stockholders.  The stockholders present at a duly called or held meeting at
which a quorum is present may continue to do business until adjournment,
notwithstanding the withdrawal of enough stockholders to have less than a quorum
if any action taken (other than adjournment) is approved by at least a majority
of the shares required to constitute a quorum.  At such adjourned meeting at
which a quorum is present or represented, any business may be transacted which
might have been transacted at the meeting as originally notified.  If, however,
a quorum shall not be present or represented at any meeting of the stockholders,
the stockholders entitled to vote thereat who are present in person or
represented by proxy shall have the power to adjourn the meeting from time to
time, without notice other than announcement at the meeting, until a quorum
shall be present or represented.

    2.9  Voting Rights.  Unless otherwise provided in the Certificate of
         -------------                                                  
Incorporation, each stockholder shall at every meeting of the stockholders be
entitled to one vote in person or by proxy for each share of the capital stock
having voting power held by such stockholder.

    2.10  Majority Vote.  When a quorum is present at any meeting, the vote of
          -------------                                                       
the holders of a majority of the stock having voting power present in person or
represented by proxy shall decide any question brought before such meeting,
unless the question is one upon which by express provision of the statutes or of
the Certificate of 

                                      -2-
<PAGE>
 
Incorporation or of these By-Laws a different vote is required in which case
such express provision shall govern and control the decision of such question.

    2.11  Proxies.  Every person entitled to vote for directors or on any other
          -------                                                              
matter shall have the right to do so either in person or by one or more agents
authorized by a written proxy signed by such person or such person's attorney-
in-fact and filed with the Secretary of the Corporation.  A validly executed
proxy which does not state that it is irrevocable shall continue in full force
and effect unless (i) revoked by the person executing it, before the vote
pursuant to that proxy, by a writing delivered to the Corporation stating that
the proxy is revoked or by a subsequent proxy executed by, or attendance at the
meeting and voting in person by, the person executing the proxy; or (ii) written
notice of the death or incapacity of the maker of that proxy is received by the
Corporation before the vote pursuant to that proxy is counted; provided,
however, that no proxy shall be valid after the expiration of eleven months from
the date of the proxy, unless otherwise provided in the proxy.

    2.12  Inspectors of Election.  Before any meeting of stockholders the Board
          ----------------------                                               
may appoint any person other than nominees for office to act as inspectors of
election at the meeting or its adjournment.  If no inspectors of election are so
appointed, the chairman of the meeting may, and on the request of any
stockholder or a stockholder's proxy shall, appoint inspectors of election at
the meeting.  The number of inspectors shall be either one (1) or three (3).  If
inspectors are appointed at a meeting on the request of one or more stockholders
or proxies, the holders of a majority of shares or their proxies present at the
meeting shall determine whether one (1) or three (3) inspectors are to be
appointed.  If any person appointed as inspector fails to appear or fails or
refuses to act, the chairman of the meeting may, and upon the request of any
stockholder or a stockholder's proxy shall, appoint a person to fill that
vacancy.

                                   ARTICLE 3
                                   ---------

                                   Directors
                                   ---------

    3.1  Number; Qualifications.  The Board shall consist of one or more
         ----------------------                                         
members, the number thereof to be determined from time to time by resolution of
the Board.  The initial number of directors shall be seventeen (17).  The
directors shall be elected at the annual meeting of the stockholders, except as
provided in Section 3.2, and each director so elected shall hold office until
his successor is elected and qualified or until his earlier resignation or
removal.  Directors need not be stockholders.

    3.2  Resignation and Vacancies.  Unless otherwise provided in the
         -------------------------                                   
Certificate of Incorporation, vacancies and newly created directorships
resulting from any increase in the authorized number of directors elected by all
the stockholders having the right to vote as a single class may be filled by a
majority of the directors then in office, although less than a quorum, or by a
sole remaining director.  Whenever the holders of any class or classes of stock
or series thereof are entitled to elect one or more directors by the Certificate
of Incorporation, vacancies and newly created directorships of such class or
classes or series may be filled by a majority of directors elected by such class
or classes or series thereof then in office, or by a sole remaining director so
elected.  Each director so chosen shall hold office until his successor is
elected and qualified, or until his earlier death, resignation or removal.  If
there are no directors in office, then an election of directors may be held in
accordance with General Corporation Law of the State of Delaware.  Unless
otherwise provided in the Certificate of Incorporation, when one or more
directors shall resign from the Board, effective at a future date, a majority of
the directors then in office, including those who have so resigned, shall have
the power to fill such vacancy or vacancies, the vote thereon to take effect
when such resignation or resignations shall become effective, and each director
so chosen shall hold office as provided in the filling of other vacancies.

    3.3  Removal of Directors.  Unless otherwise restricted by law, the
         --------------------                                          
Certificate of Incorporation or these By-Laws, any director or the entire Board
may be removed, with or without cause, by the holders of at least a majority of
the shares entitled to vote at an election of directors.  Notwithstanding the
foregoing, if the Board of Directors is elected by cumulative voting and less
than the entire Board of Directors is to be removed, no director 

                                      -3-
<PAGE>
 
may be removed without cause if the votes cast against his removal would be
sufficient to elect him if then cumulatively voted at an election of the entire
Board of Directors.

    3.4  Powers.  The business of the Corporation shall be managed by or under
         ------                                                               
the direction of the Board which may exercise all such powers of the Corporation
and do all such lawful acts and things which are not by statute or by the
Certificate of Incorporation or by these By-Laws directed or required to be
exercised or done by the stockholders.

    3.5  Place of Meetings.  The Board may hold meetings, both regular and
         -----------------                                                
special, either within or without the State of Delaware.

    3.6  Annual Meetings.  The annual meeting of the Board shall be held
         ---------------                                                
immediately following the annual meeting of stockholders, and no notice of such
meeting shall be necessary to the Board, provided a quorum shall be present.
Annual meetings shall be for the purposes of organization, and an election of
officers and the transaction of other business.

    3.7  Regular Meetings.  Regular meetings of the Board may be held without
         ----------------                                                    
notice at such time and place as may be determined from time to time by the
Board.

    3.8  Special Meetings.  Special meetings of the Board may be called by the
         ----------------                                                     
Chairman of the Board, the Chief Executive Officer or any five (5) directors
upon five (5) days' notice to each director (the five (5) day notice period
shall be reduced to three (3) days on and after the Recapitalization Date (as
defined in the Certificate of Incorporation)).

    3.9  Quorum and Adjournments.  At all meetings of the Board, a majority of
         -----------------------                                              
the directors then in office shall constitute a quorum for the transaction of
business, and the act of a majority of the directors present at any meeting at
which there is a quorum shall be the act of the Board, except as may otherwise
be specifically provided by law or the Certificate of Incorporation.  If a
quorum is not present at any meeting of the Board, the directors present may
adjourn the meeting from time to time, without notice other than announcement at
the meeting at which the adjournment is taken, until a quorum shall be present.
A meeting at which a quorum is initially present may continue to transact
business notwithstanding the withdrawal of directors, if any action taken is
approved of by at least a majority of the required quorum for that meeting.

    3.10  Action Without Meeting.  Unless otherwise restricted by the
          ----------------------                                     
Certificate of Incorporation or these By-Laws, any action required or permitted
to be taken at any meeting of the Board or of any committee thereof may be taken
without a meeting, if all members of the Board or committee, as the case may be,
consent thereto in writing, and the writing or writings are filed with the
minutes of proceedings of the Board or committee.

    3.11  Telephone Meetings.  Unless otherwise restricted by the Certificate of
          ------------------                                                    
Incorporation or these By-Laws, any member of the Board or any committee may
participate in a meeting by means of conference telephone or similar
communications equipment by means of which all persons participating in the
meeting can hear each other, and such participation in a meeting shall
constitute presence in person at the meeting.

    3.12  Waiver of Notice.  Notice of a meeting need not be given to any
          ----------------                                               
director who signs a waiver of notice or a consent to holding the meeting or an
approval of the minutes thereof, whether before or after the meeting, or who
attends the meeting without protesting, prior thereto or at its commencement,
the lack of notice to such director.  All such waivers, consents and approvals
shall be filed with the corporate records or made a part of the minutes of the
meeting.

    3.13  Fees and Compensation of Directors.  Unless otherwise restricted by
          ----------------------------------                                 
the Certificate of Incorporation or these By-Laws, the Board shall have the
authority to fix the compensation of directors.  The directors may be paid their
expenses, if any, of attendance at each meeting of the Board and may be paid a
fixed sum for attendance 

                                      -4-
<PAGE>
 
at each meeting of the Board or a stated salary as director. No such payment
shall preclude any director from serving the Corporation in any other capacity
and receiving compensation therefor. Members of special or standing committees
may be allowed like compensation for attending committee meetings.

    3.14  Rights of Inspection.  Every director shall have the absolute right at
          --------------------                                                  
any reasonable time to inspect and copy all books, records and documents of
every kind and to inspect the physical properties of the Corporation and also of
its subsidiary corporations, domestic or foreign.  Such inspection by a director
may be made in person or by agent or attorney and includes the right to copy and
obtain extracts.

                                   ARTICLE 4
                                   ---------

                            Committees of Directors
                            -----------------------

    4.1  Selection.  The Board may, by resolution passed by a majority of the
         ---------                                                           
entire Board, designate one or more committees, each committee to consist of one
or more of the directors of the Corporation.  The Board may designate one or
more directors as alternate members of any committee, who may replace any absent
or disqualified member at any meeting of the committee.

    In the absence or disqualification of a member of a committee, the member or
members thereof present at any meeting and not disqualified from voting, whether
or not he or she or they constitute a quorum, may unanimously appoint another
member of the Board to act at the meeting in the place of any such absent or
disqualified member.

    4.2  Power.  Any such committee, to the extent provided in the resolution of
         -----                                                                  
the Board, shall have and may exercise all the powers and authority of the Board
in the management of the business and affairs of the Corporation, and may
authorize the seal of the Corporation to be affixed to all papers which may
require it; but no such committee shall have the power or authority in reference
to amending the Certificate of Incorporation (except that a committee may, to
the extent authorized in the resolution or resolutions providing for the
issuance of shares of stock adopted by the Board as provided in Section 151(a)
of the General Corporation Law of Delaware, fix any of the preferences or rights
of such shares relating to dividends, redemption, dissolution, any distribution
of assets of the Corporation or the conversion into, or the exchange of such
shares for, shares of any other class or classes or any other series of the same
or any other class or classes of stock of the Corporation), adopting an
agreement of merger or consolidation, recommending to the stockholders the sale,
lease or exchange of all or substantially all of the Corporation's property and
assets, recommending to the stockholders a dissolution of the Corporation or a
revocation of dissolution, removing or indemnifying directors or amending the
By-Laws of the Corporation; and, unless the resolution or the Certificate of
Incorporation expressly so provides, no such committee shall have the power or
authority to declare a dividend or to authorize the issuance of stock or to
adopt a certificate of ownership and merger.  Such committee or committees shall
have such name or names as may be determined from time to time by resolution
adopted by the Board.

    4.3  Executive Committee.  The Executive Committee shall have and may
         -------------------                                             
exercise such powers and authority as the Board may from time to time determine
in accordance with these By-Laws.
 
    4.4  Committee Minutes.  Each committee shall keep regular minutes of its
         -----------------                                                   
meetings and report the same to the Board when required.

                                   ARTICLE 5
                                   ---------

                                    Officers
                                    --------

    5.1  Officers Designated.  The officers of the Corporation shall be a
         -------------------                                             
Chairman, a Chief Executive Officer, a President, a Secretary and a Chief
Financial Officer. The officers of the Corporation may also include one or

                                      -5-
<PAGE>
 
more Vice Presidents, a Treasurer, one or more assistant Secretaries and
assistant Treasurers and such other officers as the Board of Directors may
determine. Any number of offices may be held by the same person, unless the
Certificate of Incorporation or these By-Laws otherwise provide.

    5.2  Appointment of Officers.  The Chairman, Chief Executive Officer,
         -----------------------                                         
President and Chief Financial Officer of the Corporation shall be appointed by
the Board, and each shall serve at the pleasure of the Board, subject to the
rights, if any, of an officer under any contract of employment.

    5.3  Subordinate Officers.  The Chief Executive Officer shall appoint the
         --------------------                                                
Secretary, the Treasurer and such other officers and agents as the business of
the Corporation may require, each of whom shall hold office for such period,
have such authority and perform such duties as are provided in the By-Laws or as
the Board may from time to time determine.

    5.4  Removal and Resignation of Officers.  Subject to the rights, if any, of
         -----------------------------------                                    
an officer under any contract of employment, any officer may be removed, either
with or without cause, in the case of an officer chosen by the Board, by an
affirmative vote of the majority of the Board, at any regular or special meeting
of the Board, or, in case of an officer chosen by the Chief Executive Officer,
by the Chief Executive Officer.

    Any officer may resign at any time by giving written notice to the
Corporation.  Any resignation shall take effect at the date of the receipt of
that notice or at any later time specified in that notice; and, unless otherwise
specified in that notice, the acceptance of the resignation shall not be
necessary to make it effective.  Any resignation is without prejudice to the
rights, if any, of the Corporation under any contract to which the officer is a
party.

    5.5  Vacancies in Offices.  A vacancy in any office because of death,
         --------------------                                            
resignation, removal, disqualification or any other cause shall be filled in the
manner prescribed in these By-Laws for regular appointment to that office.

    5.6  Compensation.  The salaries of the Chairman of the Board and the Chief
         ------------                                                          
Executive Officer shall be fixed from time to time by the Board.  The salaries
of the President (if the President is neither the Chairman nor the Chief
Executive Officer) and the Chief Financial Officer shall be fixed from time to
time by the Board after taking account of the recommendation of the Chief
Executive Officer.  The salaries of all other officers of the Corporation shall
be fixed from time to time by the Chief Executive Officer.  No officer shall be
prevented from receiving a salary because he is also a director of the
Corporation.

    5.7  The Chairman of the Board.  The Chairman of the Board shall be any
         -------------------------                                         
director who is selected by a majority of the directors.  The Chairman of the
Board shall preside, when present, at all meetings of the stockholders and the
Board.  He shall counsel the Chief Executive Officer and other officers of the
corporation and shall exercise such powers and perform such duties as shall be
assigned to or required of them from time to time by the Board, or as provided
in these By-Laws (which duties shall not be changed without the approval of a
majority of the directors).

    5.8  The Chief Executive Officer.  Subject to such supervisory powers, if
         ---------------------------                                         
any, as may be given by the Board to the Chairman of the Board, if there be such
an officer, the Chief Executive Officer shall preside, in the absence of the
Chairman of the Board, at all meetings of the stockholders and the Board, shall
have general and active management of the business of the Corporation and shall
see that all orders and resolutions of the Board are carried into effect.

    5.9  The President.  The President, in the absence of the Chief Executive
         -------------                                                       
Officer or his disability or refusal to act, shall perform the duties of the
Chief Executive Officer and when so acting shall have the powers of and be
subject to all the restrictions upon the Chief Executive Officer.  The President
shall perform such other duties and have such other powers as may from time to
time be prescribed by the Board, the Chief Executive Officer or the Chairman of
the Board.

                                      -6-
<PAGE>
 
    5.10  The Vice President.  The Vice President (or in the event there be more
          ------------------                                                    
than one, the Vice Presidents in the order designated by the directors, or in
the absence of any designation, in the order of their election), shall, in the
absence of the President or in the event of his disability or refusal to act,
perform the duties of the President, and when so acting, shall have the powers
of and be subject to all the restrictions upon the President.  The Vice
President(s) shall perform such other duties and have such other powers as may
from time to time be prescribed for them by the Board, the Chief Executive
Officer, the President, the Chairman of the Board or these By-Laws.

    5.11  The Secretary.  The Secretary shall attend all meetings of the Board
          -------------                                                       
and the stockholders and record all votes and the proceedings of the meetings in
a book to be kept for that purpose and shall perform like duties for the
standing committees, when required.  The Secretary shall give, or cause to be
given, notice of all meetings of stockholders and special meetings of the Board,
and shall perform such other duties as may from time to time be prescribed by
the Board, the Chairman of the Board or the President, under whose supervision
he or she shall act.  The Secretary shall have custody of the seal of the
Corporation, and the Secretary, or an Assistant Secretary, shall have authority
to affix the same to any instrument requiring it, and, when so affixed, the seal
may be attested by his or her signature or by the signature of such Assistant
Secretary.  The Board may give general authority to any other officer to affix
the seal of the Corporation and to attest the affixing thereof by his or her
signature.

    5.12  The Assistant Secretary.  The Assistant Secretary or, if there be more
          -----------------------                                               
than one, the Assistant Secretaries in the order designated by the Board (or in
the absence of any designation, in the order of their election) shall, in the
absence of the Secretary or in the event of his or her inability or refusal to
act, perform the duties and exercise the powers of the Secretary and shall
perform such other duties and have such other powers as may from time to time be
prescribed by the Board.

    5.13  The Chief Financial Officer.  The Chief Financial Officer shall have
          ---------------------------                                         
the custody of the Corporate funds and securities and shall keep full and
accurate accounts of receipts and disbursements in books belonging to the
Corporation and shall deposit all moneys and other valuable effects in the name
and to the credit of the Corporation in such depositories as may be designated
by the Board.  The Chief Financial Officer shall disburse the funds of the
Corporation as may be ordered by the Board, taking proper vouchers for such
disbursements, and shall render to the President and the Board, at its regular
meetings, or when the Board so requires, an account of all his or her
transactions as the Chief Financial Officer and of the financial condition of
the Corporation.

    5.14  The Treasurer.  The Treasurer shall, in the absence of the Chief
          -------------                                                   
Financial Officer or in the event of his or her inability or refusal to act,
perform the duties and exercise the powers of the Chief Financial Officer and
shall perform such other duties and have such other powers as may from time to
time be prescribed by the Board.

    5.15  The Assistant Treasurer.  The Assistant Treasurer, or if there shall
          -----------------------                                             
be more than one, the Assistant Treasurers in the order designated by the Board
(or in the absence of any designation, in the order of their election) shall, in
the absence of the Treasurer or in the event of his or her inability or refusal
to act, perform the duties and exercise the powers of the Treasurer and shall
perform such other duties and have such other powers as may from time to time be
prescribed by the Board.

    5.16  Powers and Duties.  The officers of the Corporation shall have such
          -----------------                                                  
powers and perform such duties incident to each of their respective offices and
such other duties as may from time to time be conferred upon or assigned to them
by the Board.

                                  ARTICLE 6
                                  ---------

                               Stock Certificates
                               ------------------

    6.1  Certificates for Shares.  The shares of the Corporation shall be
         -----------------------                                         
represented by certificates or shall be uncertificated.  Certificates shall be
signed by, or in the name of the Corporation by, the Chairman of the Board, 

                                      -7-
<PAGE>
 
or the Chief Executive Officer or the President or a Vice President and by the
Treasurer or an Assistant Treasurer, or the Secretary or an Assistant Secretary
of the Corporation.

    Within a reasonable time after the issuance or transfer of uncertificated
stock, the Corporation shall send to the registered owner thereof a written
notice containing the information required by the General Corporation Law of the
State of Delaware or a statement that the Corporation will furnish without
charge to each stockholder who so requests the powers, designations, preferences
and relative participating, optional or other special rights of each class of
stock or series thereof and the qualifications, limitations or restrictions of
such preferences and/or rights.

    6.2  Signatures on Certificates.  Any or all of the signatures on a 
         --------------------------                                    
certificate may be a facsimile. In case any officer, transfer agent or registrar
who has signed or whose facsimile signature has been placed upon a certificate
shall have ceased to be such officer, transfer agent or registrar before such
certificate is issued, it may be issued by the Corporation with the same effect
as if he were such officer, transfer agent or registrar at the date of issue.

    6.3  Transfer of Stock.  Upon surrender to the Corporation or the transfer
         -----------------                                           
agent of the Corporation of a certificate of shares duly endorsed or accompanied
by proper evidence of succession, assignation or authority to transfer, it shall
be the duty of the Corporation to issue a new certificate to the person entitled
thereto, cancel the old certificate and record the transaction upon its books.
Upon receipt of proper transfer instructions from the registered owner of
uncertificated shares, such uncertificated shares shall be canceled and issuance
of new equivalent uncertificated shares or certificated shares shall be made to
the person entitled thereto and the transaction shall be recorded upon the books
of the Corporation.

    6.4  Registered Stockholders.  The Corporation shall be entitled to 
         -----------------------                                       
recognize the exclusive right of a person registered on its books as the owner
of shares to receive dividends, and to vote as such owner, and to hold liable
for calls and assessments a person registered on its books as the owner of
shares, and shall not be bound to recognize any equitable or other claim to or
interest in such share or shares on the part of any other person, whether or not
it shall have express or other notice thereof, except as otherwise provided by
the laws of Delaware.

    6.5  Record Date.  (a) In order that the Corporation may determine the
         -----------                                                      
stockholders entitled to notice of or to vote at any meeting of stockholders or
any adjournment thereof, the Board may fix a record date, which record date
shall not precede the date upon which the resolution fixing the record date is
adopted by the Board, and which record date shall not be more than sixty (60)
nor less than ten (10) days before the date of such meeting.  If no record date
is fixed by the Board, the record date for determining stockholders entitled to
notice of or to vote at a meeting of stockholders shall be at the close of
business on the day next preceding the day on which notice is given, or, if
notice is waived, at the close of business on the day next preceding the day on
which the meeting is held.  A determination of stockholders of record entitled
to notice of or to vote at a meeting of stockholders shall apply to any
adjournment of the meeting; provided that the Board may fix a new record date
                            --------                                         
for the adjourned meeting.

          (b)  In order that the Corporation may determine the stockholders
entitled to consent to corporate action in writing without a meeting, the Board
may fix a record date, which record date shall not precede the date upon which
the resolution fixing the record date is adopted by the Board, and which date
shall not be more than ten (10) days after the date upon which the resolution
fixing the record date is adopted by the Board.  If no record date has been
fixed by the Board, the record date for determining stockholders entitled to
consent to corporate action in writing without a meeting, when no prior action
by the Board of Directors is required by the General Corporation Law of the
State of Delaware, shall be the first date on which a signed written consent
setting forth the action taken or proposed to be taken is delivered to the
Corporation by delivery to its registered office in Delaware, its principal
place of business, or an officer or agent of the Corporation having custody of
the book in which proceedings of meetings of stockholders are recorded.
Delivery made to the Corporation's registered office shall be by hand or by
certified or registered mail, return receipt requested.  If no record date has
been fixed by the Board and prior action by the Board is required by law, the
record date for determining stockholders entitled 

                                      -8-
<PAGE>
 
to consent to corporate action in writing without a meeting shall be at the
close of business on the day on which the Board adopts the resolution taking
such prior action.

          (c)  In order that the Corporation may determine the stockholders
entitled to receive payment of any dividend or other distribution or allotment
of any rights or the stockholders entitled to exercise any rights in respect of
any change, conversion or exchange of stock, or for the purpose of any other
lawful action, the Board may fix a record date, which record date shall not
precede the date upon which the resolution fixing the record date is adopted,
and which record date shall not be more than sixty (60) days prior to such
action.  If no record date is fixed, the record date for determining
stockholders for any such purpose shall be at the close of business on the day
on which the Board adopts the resolution relating thereto.

    6.6  Lost, Stolen or Destroyed Certificates.  The Corporation may issue a
         --------------------------------------                      
new certificate or certificates to replace any certificate or certificates
theretofore issued by it alleged to have been lost, stolen or destroyed, upon
the making of an affidavit of that fact by the person claiming the certificate
of stock to be lost, stolen or destroyed. When issuing a new certificate or
certificates, the Corporation may, in its discretion and as a condition
precedent to the issuance thereof, require the owner of the lost, stolen or
destroyed certificate or certificates, or his or her legal representative, to
advertise the same in such manner as it shall require, and/or to give the
Corporation a bond in such sum as it may direct as indemnity against any claim
that may be made against the Corporation with respect to the certificate alleged
to have been lost, stolen or destroyed.

                                   ARTICLE 7
                                   ---------

                                    Notices
                                    -------

    7.1  Notice.  Whenever, under the provisions of the statutes or of the
         ------                                                           
Certificate of Incorporation or of these By-Laws, notice is required to be given
to any director or stockholder it shall not be construed to mean personal
notice, but such notice may be given in writing, by mail, addressed to such
director or stockholder, at his or her address as it appears on the records of
the Corporation, with postage thereon prepaid, and such notice shall be deemed
to be given at the time when the same shall be deposited in the United States
mail.  Notice to directors may also be given by telegram or telephone.

    7.2  Waiver.  Whenever any notice is required to be given under the 
         ------                                                        
provisions of the statutes or of the Certificate of Incorporation or of these
By-Laws, a waiver thereof in writing, signed by the person or persons entitled
to said notice, whether before or after the time stated therein, shall be deemed
equivalent thereto.

                                   ARTICLE 8
                                   ---------

                               General Provisions
                               ------------------

    8.1  Dividends.  Dividends upon the capital stock of the Corporation, 
         ---------                                                       
subject to any restrictions contained in the General Corporation Laws of
Delaware or the provisions of the Certificate of Incorporation, if any, may be
declared by the Board at any regular or special meeting. Dividends may be paid
in cash, in property or in shares of the capital stock, subject to the
provisions of the Certificate of Incorporation.

    8.2  Dividend Reserve.  Before payment of any dividend, there may be set 
         ----------------                                               
aside out of any funds of the Corporation available for dividends such sum or
sums as the directors from time to time, in their absolute discretion, think
proper as a reserve or reserves to meet contingencies, or for equalizing
dividends, or for repairing or maintaining any property of the Corporation, or
for such other purpose as the directors shall think conducive to the interest of
the Corporation, and the directors may modify or abolish any such reserve in the
manner in which it was created.

                                      -9-
<PAGE>
 
    8.3  Corporate Seal.  The Board may provide a suitable seal, containing the
         --------------                                         
name of the Corporation, which seal shall be in the charge of the Secretary.

    8.4  Execution of Corporate Contracts and Instruments.  The Board, except as
         ------------------------------------------------             
otherwise provided in these By-Laws, may authorize any officer or officers, or
agent or agents, to enter into any contract or execute any instrument in the
name of and on behalf of the Corporation; such authority may be general or
confined to specific instances. Unless so authorized or ratified by the Board or
within the agency power of an officer, no officer, agent or employee (other than
the Chief Executive Officer) shall have any power or authority to bind the
Corporation by any contract or engagement or to pledge its credit or to render
it liable for any purpose or for any amount.

                                   ARTICLE 9
                                   ---------

                                   Amendments
                                   ----------

    These By-Laws may be altered, amended or repealed or new By-Laws may be
adopted as provided for in the Certificate of Incorporation.

                                      -10-
<PAGE>
 
                    Exhibit D - Second Amended and Restated
                    By-Laws of CB Commercial Holdings, Inc.
<PAGE>
 
                          SECOND AMENDED AND RESTATED
                                    BY-LAWS
                                      OF
                         CB COMMERCIAL HOLDINGS, INC.



                                   ARTICLE I
                                    OFFICES

    Section 1.  Resident Office and Agent.  The name of the initial resident
                -------------------------                                   
agent in the State of Delaware is The Corporation Trust Company, and the address
of the initial resident agent is 1209 Orange Street, Wilmington, County of New
Castle, Delaware 19801.

    Section 2.  Principal Office.  The initial address of the registered and
                ----------------                                            
principal office of the corporation in the State of Delaware is 1209 Orange
Street, Wilmington, County of New Castle, Delaware 19801.

    Section 3.  Additional Offices.  The corporation also may have additional
                ------------------                                           
business offices at such places both within and without the State of Delaware as
the Board of Directors from time to time may determine or as the business of the
corporation from time to time may require.

                                   ARTICLE II
                             STOCKHOLDERS' MEETINGS

    Section 1.  Stockholders.  The stockholders of the corporation shall consist
                ------------                                                    
of the holders of the Series A-1 Preferred Stock, the holders of the Series A-2
Preferred Stock, the holders of the Series A-3 Preferred Stock, the holders of
the Class B-1 Common Stock, the holders of the Class B-2 Common Stock, the
holders of the Class C-1 Common Stock, the holders of the Class C-R Common
Stock, and the holders of the Class J Common Stock.  The holders of the Series
A-3 Preferred Stock, the Class C-1 Common Stock, and the Class C-R Common Stock
shall not have the right to vote on any matter except as required by Delaware
law.  The holders of the Class J Common Stock shall not have the right to vote
on any matter other than the election of the Class J Directors, except as
otherwise required by Delaware law.  The Series A-1 Preferred Stock, the Series
A-2 Preferred Stock, and the Series A-3 Preferred Stock are the only three
Series of the Class A Preferred Stock.  Except as otherwise specified in these
By-Laws or required by statute, all references to a vote of the "stockholders"
shall refer to the vote of the holders of the Series A-1 Preferred Stock, the
Series A-2 Preferred Stock, the Class B-1 Common Stock, and the Class B-2 Common
Stock, acting as a group, or, if so required by statute or these By-Laws, acting
separately by Class or Series.

    Section 2.  Place of Meetings.  Meetings of the stockholders and meetings of
                -----------------                                               
the holders of any single Class or Series of stock shall be held at the
principal office of the corporation or at such other place, within or without
the State of Delaware, as the Directors from time to time may select.

    Section 3.  Annual Meeting.  An annual meeting of the holders of each Class
                --------------                                                 
of stock of the corporation shall be held in May of each year at such time and
date during that month as shall be designated by a majority of the Directors.
Except as otherwise provided in the Certificate of Incorporation, at any such
meeting of a particular Class or Classes, the holders of that Class or Classes
shall elect Directors, with the holders of the Series A-1 Preferred Stock and
Series A-2 Preferred Stock to elect five (5) Class I Directors (who shall be
designated as Class I-1 Directors), the holders of the Class B-1 Common Stock to
elect two (2) Class I Directors (who shall be designated as Class I-2
Directors), the holders of the Class B-2 Common Stock 
<PAGE>
 
to elect the Class M Directors, and the holders of the Series A-1 Preferred
Stock, Series A-2 Preferred Stock, Class B-1 Common Stock, Class B-2 Common
Stock and Class J Common Stock, voting as a single Class, to elect the Class J
Directors.

    Section 4.  Special Meetings.  Special meetings of the stockholders may be
                ----------------                                              
called jointly by the Co-Chairman, by stockholders representing at least ten
percent (10%) of the votes entitled to be cast by all shares of capital stock of
the corporation then issued and outstanding, by a majority of the Directors, or,
with the approval of a majority of the Directors, by the President, Vice
President, or Secretary.  Special meetings of the holders of one (1) or more
Classes of stock may be called only by a majority of the Class of Directors (for
this purpose, the Class I-1 Directors and the Class I-2 Directors each shall
constitute a separate Class of Directors) that is elected by such Class or
Classes of stock.  Nothing contained in this Section 4 shall be construed as
limiting, fixing, or affecting the time or date when a meeting of the
stockholders that is called by Directors may be held.

    Section 5.  Notice of Meetings.  A written or printed notice of each meeting
                ------------------                                              
of the holders of one or more Classes or Series of stock of the corporation,
stating the place, day, and hour of the meeting, and, in the case of a special
meeting, the purpose or purposes of the meeting shall be given, by or at the
direction of the Secretary or an Assistant Secretary of the corporation or the
person authorized to call the meeting, to each stockholder of record entitled to
vote at the meeting.  This notice shall be given not less than ten (10) nor more
than sixty (60) days before the date of the meeting (unless otherwise required
by statute) and shall be deemed to have been given in accordance herewith if
personally delivered to the stockholder, sent to him by courier at his address
as it appears on the books of the corporation, or sent by facsimile transmission
to the stockholder at the telephone number for facsimile transmission supplied
by such stockholder either to the Secretary of the corporation or to the person
authorized to call the meeting.  If sent by facsimile transmission, such notice
shall be deemed received on the date sent and, if sent by other proper means,
shall be deemed received on the date such notice is received by the stockholder.
In the case of a meeting of the holders of a particular Class or Series of stock
of the corporation, the requirements of this Section 5 shall apply only to the
holders of that Class or Series.

    Section 6.  Waiver of Notice.  A stockholder, either before or after a
                ----------------                                          
meeting of the stockholders, may waive notice of the meeting by signing a
written waiver of notice that is filed with the minutes of the meeting.  The
holders of any Class or Series of stock of the corporation, either before or
after a meeting of the holders of such Class or Series, may waive notice of the
meeting in the manner specified in the preceding sentence.  A waiver of notice
shall be deemed the equivalent of giving notice.  Attendance at any such
meeting, either in person or by proxy, of a person entitled to notice shall
constitute a waiver of notice of the meeting unless he attends for the express
purpose of objecting, at the beginning of the meeting, to the transaction of
business on the ground that the meeting was not lawfully called or convened.

    Section 7.  Record Date; Closing Transfer Books.  The Directors (or, in the
                -----------------------------------                            
case of a meeting of the holders of any Class or Classes of stock of the
corporation, a majority of the Directors elected by the holders of such Class or
Classes of stock) may fix in advance a record date for the purpose of
determining the holders of one or more Classes of stock entitled to notice of or
to vote at a meeting or pursuant to written consent, and such record date shall
be not less than ten (10) nor (in the case of a meeting rather than a written
consent) more than sixty (60) days prior to the meeting; or the Directors may
close the stock transfer books for such purpose for a period of not less than
ten (10) nor more than sixty (60) days prior to such meeting.  Absent any action
by the Directors, (i) in the case of a meeting, the date immediately preceding
the date upon which the notice of the meeting is mailed (or, if notice is
waived, the date immediately preceding the date of the meeting) shall be the
record date, (ii) in the case of a written consent when no prior action is
required by the Directors, the first date upon which a signed written consent is
delivered properly in accordance with Article II, Section 13, shall be the
record date, and (iii) in the case of a written consent when prior action is
required by the Directors, the close of business or the date on which the
Directors adopt the resolution taking such prior action shall be the record
date.

                                      -2-
<PAGE>
 
    When a determination of holders of record entitled to notice of, or to vote
at, any meeting of the holders of one or more Classes of stock of the
corporation has been made as provided in this Section 7, such determination
shall apply to any future meeting in respect of an adjournment thereof, unless
the Directors (or other authorized persons) fix a new record date under this
Section 7 for such future meeting.

    Section 8.  Business of Special Meetings.  Business transacted at any
                ----------------------------                             
special meeting of the stockholders of the corporation shall be limited to the
purposes stated in the notice, and, at a special meeting of the holders of less
than all Classes of stock of the corporation, no business may be transacted
other than the election of the Class or Classes of Directors (for this purpose,
the Class I-1 Directors and the Class I-2 Directors each shall constitute a
separate Class of Directors) that is elected by such Class or Classes of stock.
Nothing contained in this Section 8 shall be construed as limiting the rights of
the holder of stock of any Class or Series from voting, either by written
consent pursuant to Article II, Section 13 hereof, or at a meeting of the
holders of all Classes or Series of stock of the corporation entitled to vote on
any particular matter, on any other matter on which such holder is entitled to
vote, by virtue of statute, the Certificate of Incorporation (which, for all
purposes of these By-Laws, shall include any amendments thereto), or these By-
Laws.

    Section 9.  Quorum.  Except as otherwise provided by statute or the
                ------                                                 
Certificate of Incorporation, the presence, in person or by proxy, of the
holders of shares representing a majority of the votes outstanding and entitled
to be cast shall constitute a quorum at meetings of stockholders.  Where a
separate vote by a Class or Series of stock is required, a majority of the
outstanding shares of such Class or Series, present in person or by proxy, shall
constitute a quorum entitled to take action with respect to that vote on the
matter.

    Section 10.  Voting Rights.  Except to the extent that the voting rights of
                 -------------                                                 
the shares of any Class or Series of stock of the corporation are limited or
denied by the laws of the State of Delaware, the Certificate of Incorporation,
or any other certificate or instrument creating any Class or Series of stock,
the voting rights of each outstanding share, shall be as set forth in this
Section 10.  The Series A-3 Preferred Stock, the Class C-1 Common Stock, and the
Class C-R Common Stock, shall not be entitled to vote except as otherwise
required by statute.  The Class J Common Stock shall not be entitled to vote
except for the election of the Class J Directors or as otherwise required by
statute.  The Series A-2 Preferred Stock, the Class B-1 Common Stock, and the
Class B-2 Common Stock each shall be entitled to one (1) vote, and the Series A-
1 Preferred Stock shall be entitled to two (2) votes, on any matter submitted to
a vote at a meeting of the holders of any Class or Series of stock of the
corporation; provided, however, that, except as otherwise provided in the
Certificate of Incorporation, the holders of the Series A-1 Preferred Stock and
the holders of the Series A-2 Preferred Stock shall not be entitled to vote upon
or elect any Directors other than the Class I Directors who are designated as
Class I-1 Directors and the Class J Directors, the Class B-1 Common Stock shall
not be entitled to vote upon or elect any Directors other than the Class I
Directors who are designated as Class I-2 Directors and the Class J Directors,
the holders of the Class B-2 Common Stock shall not be entitled to vote upon or
elect any Directors other than the Class M Directors and the Class J Directors,
and the holders of the Class J Common Stock shall not be entitled to vote upon
or elect any Directors other than the Class J Directors.  Except as required by
statute or expressly permitted or required by these By-Laws, the holders of any
single Class or Series of stock may not consider, vote, or act upon any matter
separately as a Class or Series.

    A majority of the votes, regardless of Class or Series, cast at a meeting of
stockholders, duly called and at which a quorum is present, shall be sufficient
to take or authorize action upon any matter that properly may come before the
meeting, unless more or less than a majority of the votes cast is required by
the Certificate of Incorporation, by statute, or by these By-Laws.  Where a
separate vote by a Class or Series of stock is required, the affirmative vote of
shares representing the majority of the votes entitled to be cast by such Class
or Series, and present in person or by proxy at the meeting, shall be the act of
such Class or Series, unless more or less than a majority of the votes cast is
required by the Certificate of Incorporation, by statute, or by these By-Laws.

    Notwithstanding anything in these By-Laws to the contrary, except as
provided below and as limited by applicable law, the vote of shares representing
two-thirds (2/3) of the votes, regardless of Class (except as 

                                      -3-
<PAGE>
 
provided below) or Series, outstanding and entitled to be cast on any of the
following matters presented to the stockholders shall be required (provided that
if the Series A-3 Preferred Stock, the Class C-1 Common Stock, the Class C-R
Common Stock, or the Class J Common Stock is entitled to vote by law on any of
such matters, the vote of two-thirds (2/3) of the votes entitled to be cast by
the Series A-1 Preferred Stock, the Series A-2 Preferred Stock, the Class B-1
Common Stock, and the Class B-2 Common Stock voting together as a single class,
also shall be required) in order to: (i) fix, increase or decrease the number of
Directors other than in accordance with Article III, Sections 2 or 8; (ii) other
than as set forth in (iv)(D), (iv)(E),, or (iv)(F) below, until five (5) years
following the acquisition of Coldwell Banker Commercial Group, Inc. by the
corporation, cause the corporation to make any public offering of shares; (iii)
until five (5) years following the acquisition of Coldwell Banker Commercial
Group, Inc. by the corporation, to effect a merger or consolidation involving
the corporation or any subsidiary of the corporation, to effect a sale of all or
substantially all of the assets of the corporation, to adopt a plan of
liquidation relating to the corporation, or to dissolve the corporation; or (iv)
amend the Certificate of Incorporation or these By-Laws; provided, however, that
the vote of shares representing two-thirds (2/3) of the votes outstanding and
entitled to be cast shall not be required (A) in connection with an increase or
decrease in the number of Directors and a corresponding increase or decrease in
the number of members of a Class of Directors in accordance with Article III,
Sections 2 or 8, (B) in order to take any action relating to the bankruptcy,
insolvency, or reorganization of the corporation or relating to appointment of a
receiver or similar official for the corporation or any substantial part of its
assets, (C) in order to make a general assignment for the benefit of the
creditors of the corporation, (D) in order to make an Offering (as defined in
that certain Stockholders' Agreement by and among the corporation and certain
holders of its capital stock) of shares of the corporation, (E) in order to
create or authorize securities of the corporation to be issued to any holder of
subordinated indebtedness of the corporation, the proceeds of which indebtedness
constitute, or are applied to retire, bridge financing obtained in connection
with the formation of the corporation or the acquisition of Coldwell Banker
Commercial Group, Inc., or the sale or issuance of options convertible into
Class B-2 Common Stock to employees of the corporation or a subsidiary of the
corporation pursuant to any employee benefit plan, including any stock option
plan or incentive stock option plan, provided that no such interest in the
corporation shall have any rights, priorities, or preferences that are senior or
superior to, or that rank pari passu with, the Series A-1 Preferred Stock, the
                          ---- -----
Series A-2 Preferred Stock, or the Series A-3 Preferred Stock, (F) in order to
authorize or issue shares of Class B-2 Common Stock to employees of the
corporation or subsidiary of the corporation as described in that certain
Subscription Agreement to which the corporation is a party, pursuant to one or
more private placements or a public offering under applicable securities laws,
or (G) until five (5) years following the acquisition of Coldwell Banker
Commercial Group, Inc. by the corporation, in order to effect a merger or
consolidation involving the corporation or any subsidiary of the corporation, in
order to adopt a plan of liquidation relating to the corporation or dissolve the
corporation, or in order to effect a sale of all or substantially all of the
assets of the corporation or a subsidiary of the corporation.

    Notwithstanding anything in these By-Laws to the contrary and in addition to
any provisions herein and any requirement of law, the vote of the holders of
two-thirds of the outstanding votes entitled to be cast by the holders of the
Series A-1 Preferred Stock and Series A-2 Preferred Stock, voting as a single
class, and two-thirds of the Class B-1 Common Stock and Class B-2 Common Stock,
voting as a single class, shall be required with respect to (w) until five (5)
years following the acquisition of Coldwell Banker Commercial Group, Inc., the
amendment of the Certificate of Incorporation or these By-Laws; (x) the issuance
of authorized but unissued shares of capital stock of the corporation other than
(A) the sale or issuance of shares of capital stock of a wholly owned subsidiary
of the corporation to the corporation or another wholly owned subsidiary of the
corporation, (B) the sale or issuance of shares of Class B-2 Common Stock to
employees of the corporation or a subsidiary of the corporation as described in
that certain Subscription Agreement to which the corporation is a party pursuant
to one or more private placements or a public offering under applicable
securities laws and the issuance of shares of Class B-2 Common Stock to
employees of the corporation or a subsidiary of the corporation pursuant to any
employee benefit plan, including any stock option plan or incentive stock option
plan, and (C) the sale or issuance of securities of the corporation to any
holder of subordinated indebtedness of the corporation, the process of which
indebtedness constitute, or are applied to retire, bridge financing obtained in
connection with the formation of the corporation or the acquisition of Coldwell
Banker Commercial Group, Inc., provided, however, that no such interest in the
corporation shall have any rights, priorities, or preferences

                                      -4-
<PAGE>
 
that are senior or superior to, or that rank pari passu with, the Series A-1
                                             ---- ----- 
Preferred Stock, the Series A-2 Preferred Stock, or the Series A-3 Preferred
Stock; (y) any public offering of shares of an existing stockholder other than
as permitted pursuant to the"demand registration rights" provision of that
certain Stockholders' Agreement by and among the corporation and certain of its
stockholders; and (z) until five (5) years following the acquisition of Coldwell
Banker Commercial Group, Inc., a merger or consolidation involving the
corporation or any subsidiary of the corporation, the sale of all or
substantially all of the assets of the corporation or the liquidation (or
adoption of a plan of liquidation relating to the corporation or a subsidiary of
the corporation) or dissolution of the corporation or a subsidiary of the
corporation.

    Section 11.  Proxies.  The holder of any Class or Series of stock entitled
                 -------                                                      
to vote may vote in person or by proxy executed in writing by the stockholder or
by his duly authorized attorney-in-fact.  A proxy shall not be valid after three
(3) years from the date of its execution unless the proxy expressly provides
otherwise.

    Section 12.  Adjournments.  A meeting of the stockholders of the corporation
                 ------------                                                   
(or of any Class or Series of Stock of the corporation) that is convened on the
date for which it was called may be adjourned to another time and place.  Notice
of a subsequent meeting held as a result of an adjournment, other than by
announcement at the meeting at which the adjournment was taken, shall not be
necessary unless the adjournment is for more than thirty (30) days or if, after
the adjournment, a new record date is fixed for the adjourned meeting, in either
of which events a notice of the adjourned meeting shall be given to each
stockholder of record entitled to vote at the meeting.  If a quorum is present
or represented at such subsequent meeting, any business may be transacted
thereat which could have been transacted at the meeting that was adjourned.

    Section 13.  Informal Action by Stockholders.  Any action required or
                 -------------------------------                         
permitted to be taken at a meeting of the stockholders of the corporation (or of
any Class or Series of stock of the corporation) may be taken without a meeting,
without prior notice, and without a vote, if written consents, setting forth the
action, and signed by the holders of outstanding stock (or the holders of
outstanding stock of such Class or Series) having not less than the minimum
number of votes that would be necessary to authorize or take such action at a
meeting at which all shares entitled to vote thereon were present and voted,
shall be delivered to the registered office of the corporation (by hand or by
certified or registered mail, return receipt requested) to the corporation's
principal place of business, or to an officer or agent having custody of the
book in which proceedings of meetings of stockholders are recorded.  Every
written consent shall bear the date of such stockholder's signature, and no
written consent shall be effective to take the corporate action referred to
therein unless, within sixty (60) days of the earliest dated consent delivered
to the corporation in the manner specified in this Section 13, the minimum
number of consents specified in this Section 13 are delivered to the corporation
in the manner prescribed by this Section 13.

    Prompt notice of the taking of the corporate action without a meeting by
less than unanimous written consent shall be given to those holders entitled to
vote on such action who have not consented in writing.  In the event that the
action for which consent is obtained would not have required the filing of a
certificate under any provision of the General Corporation Law of Delaware if
such action had been voted on by the holders at a meeting thereof, the
certificate filed thereunder shall state, in lieu of any statement required
thereby concerning any vote of holders of such Class or Classes of stock, that
written consent and written notice has been given in accordance with this
Section 13.

                                  ARTICLE III
                            THE BOARD OF DIRECTORS

    Section 1.  Management.  The business and affairs of the corporation shall
                ----------                                                    
be managed by its Board of Directors, which may exercise all of the powers of
the corporation except such as are by law, by the Certificate of Incorporation
or by these By-Laws conferred upon or reserved to the stockholders.

    Section 2.  Number, Qualification, and Term of Office.  The number of
                -----------------------------------------                
Directors of the corporation shall be not less than one (1) nor more than
seventeen (17), none of whom need be residents of the State of 

                                      -5-
<PAGE>
 
Delaware or hold shares in the corporation. The business and affairs of the
corporation shall be managed by such Board of Directors. Until sixty (60) days
after the termination of the proposed public offering of shares of Class B-2
Common Stock to employees of the corporation or a subsidiary of the corporation,
as described in that certain Subscription Agreement to which the corporation is
a party (for purposes of this Section 2 and Article III, Section 3 hereof, the
"Employee Offering"), the number of Directors shall be fixed by a resolution of
the Board of Directors that is adopted by a vote of a majority of the Directors.
From and after sixty (60) days following termination of the Employee Offering,
the number of Directors of the corporation automatically, and without further
action by the Board of Directors, shall be fixed at seventeen (17). Thereafter,
the number of Directors may be increased or decreased solely by an amendment to
these By-Laws, specifying the increase or decrease and the Class or Classes of
Directors that shall be affected by such increase or decrease, and approved by
(i) the vote of a majority of the Directors, including a majority of the Class M
Directors and a majority of the Class I Directors and (ii) the requisite vote of
the stockholders of the corporation as provided in Article II, Section 10 of
these By-Laws. The qualifications of the Directors or of any Class of Directors
shall be as set forth in the Certificate of Incorporation. In addition, the
number of Directors shall be decreased automatically in accordance with Section
8 of this Article III upon the occurrence of the events specified therein. Each
of the Class M, Class I-1, Class I-2, and Class J Directors shall be elected or
appointed to serve until the next annual meeting of, respectively, the holders
of the Class B-2 Common Stock, the Preferred Stock, the Class B-1 Common Stock,
and the Class J Common Stock, and until his successor shall be elected and shall
qualify.

    Section 3.  Classification and Voting Rights.  Until sixty (60) days
                --------------------------------                        
following termination of the Employee Offering, the affirmative vote of a
majority of the votes entitled to be cast shall be sufficient to designate the
Class of which a Director shall be a member.  Thereafter, in accordance with the
Certificate of Incorporation, seven (7) Directors shall be elected by the
holders of the Class B-2 Common Stock as Class M Directors, seven (7) Directors
shall be elected by the holders of the Series A-1 Preferred Stock, Series A-2
Preferred Stock and Class B-1 Common Stock as Class I Directors (with five (5)
of such Class I Directors elected by the holders of the Series A-1 Preferred
Stock and Series A-2 Preferred Stock, voting as a single Class, and two (2) of
such Class I Directors elected by the holders of the Class B-1 Common Stock),
and three (3) Directors shall be nominated by the holders of the Class J Common
Stock as Class J Directors who shall be elected by the holders of Series A-1
Preferred Stock, Series A-2 Preferred Stock, Class B-1 Common Stock, Class B-2
Common Stock and Class J Common Stock, voting as a single Class.  Each Director
may cast one (1) vote on any matter presented for the vote of the Directors.

    Section 4.  Quorum.  Nine (9) individual Directors shall constitute a quorum
                ------                                                          
for the transaction of business; provided, however, that so long as there are
only four (4) Directors on the Board of Directors, three (3) individual
Directors shall constitute a quorum for the transaction of business.  If, at a
meeting of the Board of Directors, a quorum is present, the acts of a majority
of the Directors in attendance shall be the acts of all of the Directors, except
to the extent that the vote of a greater or lesser number of Directors is
required by these By-Laws.

    Section 5.  Action of the Board of Directors.  Any action of the Board of
                --------------------------------                             
Directors shall be validly taken if taken by a vote of a majority of the
Directors present at a meeting validly called as provided in these By-Laws, a
quorum being present at such meeting. Except as otherwise provided in these By-
Laws, the appointment of any committee of the Board, the delegation of powers
and duties to such committee, the designation of the members thereof, the
filling of vacancies thereon, or the dissolution of such committee shall require
the approval of a majority of the authorized number of Directors.

    Section 6.  Actions Requiring "Supermajority" Approval.  Notwithstanding
                ------------------------------------------                  
anything in these By-Laws to the contrary, except as provided in Article III,
Section 8 and as limited by applicable law, the actions of the Directors
concerning any of the following matters shall require the vote of at least two-
thirds (2/3) of the votes cast by the Directors:  (i) any amendment to the
Certificate of Incorporation of this corporation or to these By-Laws made prior
to five (5) years following the acquisition of Coldwell Banker Commercial Group,
Inc. by the corporation (for purposes of this Section 6, the "Acquisition")
other than (A) in connection with an increase or decrease in the number of
Directors and a corresponding increase or decrease in the number of members of a

                                      -6-
<PAGE>
 
Class of Directors pursuant to Article III, Section 2 or 8, or (B) in connection
with the creation or authorization of securities of the corporation to be issued
to any holder of subordinated indebtedness of the corporation, the proceeds of
which indebtedness are applied to retire bridge financing obtained in connection
with the formation of the corporation or the Acquisition, provided that no such
interest in the corporation shall have any rights, priorities, or preferences
that are senior or superior to, or that rank pari passu with, the Series A-1
                                             ----------                     
Preferred Stock, the Series A-2 Preferred Stock, or the Series A-3 Preferred
Stock; (ii) until five (5) years after the Acquisition, the adoption of any
plan, program, policy or benefit, including changes in the levels of the then-
current annual bonus pool or profit-sharing arrangements, that has not been
recommended to the Board by the Compensation Committee; (iii) the issuance of
authorized but unissued shares of capital stock of the corporation other than
(A) the sale or issuance of shares of capital stock of a wholly owned subsidiary
of the corporation to the corporation or another wholly owned subsidiary of the
corporation, (B) the sale or issuance of shares of Class B-2 Common Stock to
employees of the corporation or a subsidiary of the corporation as described in
that certain Subscription Agreement to which the corporation is a party,
pursuant to one or more private placements or a public offering under applicable
securities laws and the issuance of shares of Class B-2 Common Stock to
employees of the corporation or a subsidiary of the corporation pursuant to any
employee benefit plan, including any stock option plan or incentive stock option
plan, and (C) the sale or issuance of securities of the corporation to any
holder of subordinated indebtedness of the corporation, the proceeds of which
indebtedness constitute, or are applied to retire, bridge financing obtained in
connection with the formation of the corporation or the acquisition of Coldwell
Banker Commercial Group, Inc., provided, however, that no such interest in the
corporation shall have any rights, priorities, or preferences that are senior or
superior to, or that rank pari passu with, the Series A-1 Preferred Stock, the
                          ----------                                          
Series A-2 Preferred Stock, or the Series A-3 Preferred Stock; (iv) any public
offering of shares of an existing stockholder other than as permitted pursuant
to the "demand registration rights" provision of that certain Stockholders
Agreement by and among the corporation and certain of its stockholders; (v)
until five (5) years after the Acquisition, a merger or consolidation involving
the corporation or any subsidiary of the corporation, the sale of all or
substantially all of the assets of the corporation or the liquidation (or
adoption of a plan of liquidation relating to the corporation or a subsidiary of
the corporation) or dissolution of the corporation or a subsidiary of the
corporation; or (vi) the initiation (but not the veto) of any action that
ordinarily and customarily is within the purview of the Operating Committee
pursuant to Article IV, Section 4 hereof.

    Section 7.  Removal.  At an annual or special meeting of the holders of the
                -------                                                        
Series A-1 Preferred Stock and the Series A-2 Preferred Stock, the Class B-1
Common Stock, the Class B-2 Common Stock, or the Class J Common Stock, the
holders of the Series A-1 Preferred Stock and the Series A-2 Preferred Stock may
remove any Class I-1 Director, the holders of the Class B-1 Common Stock may
remove any Class I-2 Director, the holders of the Class B-2 Common Stock may
remove any Class M Director, and the holders of the Series A-1 Preferred Stock,
Series A-2 Preferred Stock, Class B-1 Common Stock, Class B-2 Common Stock and
Class J Common Stock, voting together as a single Class, may remove any Class J
Director, in each case with or without cause, by the affirmative vote of the
holders of a majority of all the votes entitled to be cast at an election of,
respectively, the Class I-1 Directors, the Class I-2 Directors, the Class M
Directors, or the Class J Directors. Notwithstanding the foregoing sentence, at
an annual meeting or special meeting of all Classes entitled to vote, the
holders of the Series A-1 Preferred Stock, Series A-2 Preferred Stock, Class B-1
Common Stock, Class B-2 Common Stock and Class J Common Stock, voting together
as a single class, may remove with cause any Director regardless of Class by the
affirmative vote of the holders of a majority of all the votes entitled to be
cast.

    Section 8.  Automatic Removal of Class M Directors.  In the event that the
                --------------------------------------                        
Class M Capital, as defined below, does not total at least Twenty Million
Dollars ($20,000,000) after the completion of the public offering referred to
below, then (i) the Directors shall take no further action except to adopt, in
place of these By-Laws, new by-laws of the corporation, pursuant to which the
Board of Directors automatically shall be reconstituted to reflect the
composition and structure of the Board of Directors provided for under such
circumstances in the next two sentences, and (ii) the total number of Directors,
as well as the Directors of each Class, automatically shall be reduced to the
number provided in the next two sentences, with the particular Directors of each
Class that are to be removed to be designated by the holders of the Class of
stock that elected such Directors.  In the event that the Class M Capital does
not total at least Twenty Million Dollars 

                                      -7-
<PAGE>
 
($20,000,000) after completion of the public offering referred to below, then
the total number of Directors which constitutes the entire Board of Directors
shall equal (i) one (1) Director for each at least Ten Million Dollars
($10,000,000) of equity invested in the corporation, rounded to the nearest Ten
Million Dollars ($10,000,000), plus (ii) one (1) additional Director. In such
event, the Directors that each Class of stock of the corporation is entitled to
elect shall equal one (1) Director for each Ten Million Dollars ($10,000,000) of
equity invested in the corporation by such Class, adjusted as provided above for
investments in excess of Ten Million Dollars ($10,000,000), plus one (1)
additional Director selected by the holders of the Class B-1 Common Stock;
provided that the provisions of Article II, Section 10 hereof relating to the
rights of the holder of a particular Class of stock of the corporation to elect
only those Directors that are members of certain Classes of Directors of the
corporation shall continue to apply. For purposes of this calculation, the Class
M Capital equals the amount invested (without deduction for the costs of the
sale of such shares) by the employees of the corporation or a subsidiary of the
corporation through the purchase of Class B-2 Common Stock as of the earlier of
(A) August 31, 1989, or (B) the date that is sixty (60) days from the date of
commencement of the public offering of the shares of the Class B-2 Common Stock
to employees of the corporation, subject to the right of the corporation to
extend such dates until October 18, 1989.

    The Directors shall adopt the new by-laws of the corporation referred to
above within fifteen (15) days following the termination of such offering of the
shares of the Class B-2 Common Stock.  Any such removal of Directors shall be
accomplished automatically within such time, and the number of Directors
constituting the Board of Directors, as well as the number of Directors of any
Class affected by such removal, shall be decreased by the number of Directors of
such Class so removed.  No further action by the Directors or any officer of the
corporation shall be necessary to effectuate such decrease in the number of
Directors and or any Class of Directors, and such decrease shall not constitute
an amendment of the Certificate of Incorporation, any by-laws of the
corporation, a change in the number of Directors, or the designation of a member
of any Class of the Directors for purposes of either Article II, Section 10 of
these By-Laws, or Article III, Section 6 hereof.

    Section 9.  Vacancies.  Except as otherwise provided in this Section 9,
                ---------                                                  
vacancies within any Class of Directors, whether resulting from (i) an increase
in the number of Directors of such Class, (ii) removal of a Director under
Article III, Section 7 hereof, or (iii) any other circumstance or event, shall
be filled by a majority of the remaining members of such Class, even though less
than a quorum of the entire Board (provided, however, that if the Director so
removed is a Class I-2 Director or Class I-1 Director, then a majority of the
remaining Class I-2 Directors or Class I-1 Directors, as the case may be, shall
replace such removed Director), except that vacancies within the group of Class
J Directors shall be filled by a majority of the remaining Directors.  Each
Director so elected shall serve until the next election of the Class of
Directors of which such Director is a member (for this purpose, the Class I-1
Directors and the Class I-2 Directors each shall constitute a separate Class of
Directors) and until his successor is elected and qualifies.

    Section 10.  Election of Directors.  The nominee for Director shall satisfy
                 ---------------------                                         
the qualifications set forth in the Certificate of Incorporation of the
corporation.  Except as otherwise provided in the Certificate of Incorporation
of the corporation, the holders of the Series A-1 Preferred Stock and Series A-2
Preferred Stock shall elect the Class I-1 Directors, the holders of the Class B-
1 Common Stock shall elect the Class I-2 Directors, the holders of the Class B-2
Common Stock shall elect the Class M Directors, and the holders of the Class J
Common Stock shall nominate the Class J Directors and the holders of shares of
the Series A-1 Preferred Stock, Series A-2 Preferred Stock, Class B-1 Common
Stock, Class B-2 Common Stock and Class J Common Stock, voting as a single
Class, shall elect the Class J Directors.  Directors shall be elected by a
plurality of the votes of the shares present in person or represented by proxy
at the meeting and entitled to vote on the election of Directors, a quorum being
present.  Cumulative voting shall not be permitted.

                                   ARTICLE IV
                            COMMITTEES OF DIRECTORS

    Section 1.  Appointment and Powers.  Except as provided to the contrary in
                ----------------------                                        
these By-Laws, the Board of Directors, by resolution adopted by a majority of
the Directors, may appoint from among its members any one (1) or more committees
composed of one (1) or more Directors which, to the extent provided in such

                                      -8-
<PAGE>
 
resolution, shall have and may exercise all of the authority of the Board of
Directors in the business and affairs of the corporation, except the power to
declare dividends or distributions on stock, to amend the Certificate of
Incorporation or these By-Laws, to issue stock other than in a manner prescribed
in the Certificate of Incorporation or these By-Laws, to recommend to the
stockholders any action which requires stockholder approval, or to approve or
adopt an agreement relating to any merger, consolidation, or share exchange that
does not require stockholder approval.  Each member of a committee shall be a
Director of the corporation and automatically shall cease to be a member of a
committee upon ceasing to be a Director.  Until April 19, 1994, members of the
Operating Committee may be removed only by the affirmative vote of a majority of
the Board of Directors, including a majority of the Class M Directors.
Vacancies in the membership of a committee may be filled by unanimous approval
of the remaining members of such committee who also are members of the Class
formerly represented by the Director whose place on the committee is vacant,
even though such remaining members of that Class are less than a quorum, unless
provided to the contrary in these By-Laws.  Each committee shall keep regular
minutes of its proceedings and report the same to the Board of Directors when
requested.

    Section 2.  Executive Committee.  The Executive Committee shall consist of
                -------------------                                           
six (6) members.

    The principal purpose of the Executive Committee shall be to review and
discuss financial results of the operations of the corporation, to review and
analyze business and planning issues relating to the corporation and its
services and products, to explore strategies for future operations and for the
maintenance and development of business for the corporation, and to analyze and
review other appropriate topics.  The Executive Committee shall make regular
reports of its meetings to the Board of Directors and, based on its review and
analysis, may recommend various actions to the Directors.  The Executive
Committee shall have the power to recommend action to the Directors and to carry
out and implement any instructions or any policies, plans, and programs
theretofore approved, authorized, and adopted by the Directors.  The Executive
Committee, however, shall not have the power to exercise any of the powers and
authority of the Directors in the management of the business and affairs of the
corporation except to the extent provided above or to the extent that such power
and authority is conferred upon the Executive Committee by the Directors, acting
by resolution adopted in accordance with these By-Laws.  The Executive Committee
shall not have any powers delegated to any other committee under these By-Laws.

    The Executive Committee shall have the power to establish such rules and
regulations covering its proceedings and meeting as it shall see fit, subject to
the limitations thereon set forth in this Section 2 or elsewhere in these By-
Laws.

    Section 3.  Compensation Committee.  The Compensation Committee initially
                ----------------------                                       
shall consist of five (5) members.  Each member of the Compensation Committee
shall have one (1) vote, and no action of the Committee shall be valid unless
approved by the vote of a majority of the members at a meeting, or by unanimous
written consent without a meeting of the Compensation Committee.  The
Compensation Committee shall meet from time to time as deemed necessary by the
members of the Committee.  Meetings of the Compensation Committee may be called
by any two (2) members of the Committee on three (3) days' prior notice.

    The Compensation Committee shall have and may exercise all of the authority
of the Board of Directors with regard to compensation of officers of the
corporation whose base compensation exceeds $300,000 per year, except where
action solely by the Chief Executive Officer is permitted by these By-Laws or
where action by the full Board of Directors is required by statute, the
Certificate of Incorporation, or these By-Laws.  This authority specifically
includes the power to enter into employment arrangements with officers of the
corporation whose base compensation exceeds $300,000 per year, to determine from
time to time the amount of cash compensation (both fixed and incentive) that
shall be paid to officers of the corporation whose base compensation exceeds
$300,000 per year and (with the approval of a majority of the Directors) to the
Directors for their services as Directors of the corporation and as members of
any standing or special committees of the Board and, in exceptional
circumstances not in the ordinary course, to review and approve other
compensation arrangements with particular employees.  Subject to the authority
of the Chief Executive 

                                      -9-
<PAGE>
 
Officer of the corporation to allocate options to employees of the corporation
or a subsidiary of the corporation in accordance with Paragraph 6(e) of that
certain Subscription Agreement to which the corporation is a party, the
Compensation Committee additionally shall have authority to determine from time
to time the amount, if any, of incentive compensation (whether in the form of
cash, stock of the corporation, stock appreciation rights, or options, warrants,
or other rights to purchase stock of the corporation) paid or granted to
Directors, to officers of the corporation whose base compensation exceeds
$300,000 per year and, in exceptional circumstances not in the ordinary course,
to particular employees, and to authorize other compensation and bonus plans;
provided that the Chief Executive Officer shall have the authority to allocate
the compensation authorized by the Compensation Committee among the eligible
recipients other than himself. Any compensation or other benefit paid or
allocated to the Chief Executive Officer shall be subject to the review and
approval of the Compensation Committee. In addition, the Compensation Committee
will have the authority to adopt employee benefit plans that have been approved
by vote of a majority of the Directors, and to designate the person or persons
responsible for implementation of any such plan, which, in the absence of a
specific designation, shall be the Chief Executive Officer of the corporation.

    The Compensation Committee shall have the power to establish such rules and
regulations covering its proceedings and meetings as it shall see fit, subject
to the limitations thereon set forth in this Section 3 or elsewhere in these By-
Laws.

    Section 4.  Operating Committee.  Except as otherwise provided in the
                -------------------                                      
Certificate of Incorporation of the corporation, the Operating Committee shall
consist of each of the Class M Directors who is an executive officer of the
corporation or a subsidiary, and no others.  Any Class M Director who ceases to
be an executive officer of the corporation or a subsidiary shall be deemed to be
removed automatically from the Operating Committee, effective on the date such
executive officer ceased to be an executive officer, and no further action by
any  Director, committee of the Board of Directors, or stockholder shall be
required to accomplish such removal.  Each member of the Operating Committee
shall have one (1) vote, and no action of the Committee shall be valid unless
approved by the vote of a majority of the members at a meeting, or by unanimous
written consent without a meeting of the Operating Committee.  The Operating
Committee shall meet from time to time as deemed necessary by the members of the
Committee.  Meetings of the Operating Committee may be called by any member on
one (1) day's prior notice.

    The Operating Committee shall nominate the Class M Directors.  Subject to
the authority of the Chief Executive Officer to manage and control the day-to-
day business operations of the corporation, the Operating Committee, with the
advice of the Chief Executive Officer, shall have general supervision of the
initiation and adoption of policies concerning the business and affairs of the
corporation, except where action of the full Board of Directors is required by
statute, the Certificate of Incorporation, or these By-Laws.  The authority of
the Operating Committee specifically shall include, subject to the supervision
and review of its actions by the full Board of Directors, the authority, with
the advice of the Chief Executive Officer, and obligation to:  (i) initiate and
adopt, the business policies, plans, and other arrangements of or for the
corporation, as determined by the Directors; (ii) initiate, adopt, and implement
the policies, plans, and other arrangements relating to the ordinary business of
the corporation, including the employment, appointment, and discharge of
employees and agents of the corporation, other than officers (excluding, for
this purpose, either Co-Chairman of the Board of Directors) of the corporation,
who instead shall be employed, appointed, and discharged by the Chief Executive
Officer (although the Operating Committee may make recommendations to the Board
of Directors or the Chief Executive Officer as to the election and removal of
officers of the corporation); (iii) recommend to the Compensation Committee, but
not fix, the compensation, cash or other, of any officer or employee of the
corporation; (iv) consult with the Chief Executive Officer with respect to his
selection of principal attorneys and consultants, other than auditors, for the
corporation; and (v) implement procedures to assure that the books, reports,
statements, and certificates required by statutes or laws applicable to the
corporation are properly kept, made, and filed according to law.  The Operating
Committee shall have the authority to delegate any and all of its powers
hereunder to the Chief Executive Officer of the corporation.  The authority of
the Operating Committee is subject to the supervision and review of its actions
by the Board of Directors; provided, however, that the Board of Directors may
veto an action initiated by the Operating Committee only if ten (10) votes cast
by the Directors are voted to veto such action, and provided, further, that 

                                      -10-
<PAGE>
 
no action within the purview of the Operating Committee may be initiated by the
Board of Directors unless approved by the vote of at least two-thirds (2/3) of
the votes cast by the Directors.

    The Operating Committee shall have the power to establish such rules and
regulations covering its proceedings and meetings as it shall see fit, subject
to the limitations thereon set forth in this Section 4 or elsewhere in these By-
Laws.

                                   ARTICLE V
                       MEETINGS OF THE BOARD OF DIRECTORS

    Section 1.  Annual Meeting.  The first meeting of each newly elected Board
                --------------                                                
of Directors shall be held without further notice immediately after the annual
meeting of the holders of a Class of stock (assuming all other Classes of stock
of the corporation already have elected Directors for that year), and at the
same place, to elect officers and consider other business, unless, by majority
vote of the Directors then elected and serving, such time or place is changed.

    Section 2.  Regular Meetings.  Regular meetings of the Board of Directors
                ----------------                                             
may be held without notice at such time and place as may be fixed from time to
time by resolutions adopted by the Directors and communicated to all Directors,
provided that, in each year, a meeting of the Directors shall be held in
February, in Tokyo, Japan, at such time and date during that month as shall be
designated by a majority of the Directors.  Except as otherwise provided by
statute, the Certificate of Incorporation, or these By-Laws, neither the
business to be transacted at, nor the purpose of, any regular meeting need be
specified in the notice or waiver of notice of such meeting.  The meetings of
the Board of Directors may be held at the principal office of the corporation or
at any place within or without the State of Delaware that a majority of the
Directors from time to time may designate. In addition to the provisions of
Article V, Section 10, all meetings of the full Board of Directors shall be held
at locations with facilities sufficient to permit all Directors to be present by
telephone or similar communications equipment by which all person participating
in the meeting can hear each other.

    Section 3.  Special Meetings.  Special meetings of the Board of Directors
                ----------------                                             
may be called at any time by either Co-Chairman of the Board of the corporation,
or by any four (4) or more Directors, upon ten (10) days' prior written notice
setting forth the time and place of such meeting (which, unless such requirement
is waived by each Director, must be in the continental United States).  If a
special meeting of the Board of Directors is called by at least five (5)
Directors, one of whom is a Class M Director, one of whom is a Class I Director,
and one of whom is a Class J Director, the meeting may be called upon three (3)
days' prior written notice to each Director setting forth the time and place
(which shall not be limited to the continental United States) of such meeting.
Notice of a special meeting may be given either personally, by telegram (charges
prepaid), by courier, or by facsimile transmission.  Such notice shall be sent
to the address or, as the case may be, the facsimile telephone number of each
Director entitled to notice as it appears on the books of the corporation, or to
such other address or facsimile telephone number as may be designated by such
Director in writing to the Secretary of the corporation.  The notice shall be
deemed to have been given properly on the date the notice is sent, if such
notice is sent by facsimile transmission or, if sent by other proper means, on
the date actually received by such Director.  Each notice of a special meeting
shall specify the purpose of the meeting and the action or actions proposed for
consideration at such meeting, provided that the failure to specify such purpose
or actions shall not render an otherwise proper notice invalid.  Further, the
Directors may consider, and take action upon, any matter within the scope of the
Board's authority or, as the case may be, the authority of that Class of
Directors, whether or not such matter was identified in such notice.

    Section 4.  Waiver of Notice.  A Director may waive in writing notice of a
                ----------------                                              
meeting of either the Board of Directors or a Class of Directors, either before
or after the meeting; and his waiver shall be deemed the equivalent of giving
notice.  Attendance of a Director at a meeting of the Board or of the Class of
Directors of which such Director is a member shall constitute waiver of notice
of that meeting.

    Section 5.  Quorum.  See Article III, Section 4.
                ------                              

                                      -11-
<PAGE>
 
    Section 6.  Adjournments.  Any meeting of the Board of Directors or of any
                ------------                                                  
Class of Directors may be adjourned prior to the completion of business thereat.
Notice of the subsequent meeting held as a result of an adjournment, other than
by announcement at the meeting at which the adjournment is taken, shall not be
necessary.  If a quorum is present at such subsequent meeting, any business may
be transacted thereat which could have been transacted at the meeting which was
adjourned.

    Section 7.  Compensation.  See Article IV, Section 3.  Nothing herein
                ------------                                             
contained shall be construed to preclude any Directors from serving the
corporation in any other capacity and receiving compensation therefor.

    Section 8.  Procedure.  The Board of Directors shall keep regular minutes of
                ---------                                                       
its proceedings.  The minutes shall be placed in the minute book of the
corporation.

    Section 9.  Informal Action.  Any action required or permitted to be taken
                ---------------                                               
at a meeting of the Directors, a Class of Directors, or a committee of the Board
of Directors shall be as valid as though it had been taken at such a meeting if
a unanimous written consent setting forth the action and signed by each Director
entitled to vote at such meeting is filed with the minutes of proceedings of the
Board of Directors.

    Section 10.  Telephone Meeting.  Subject to the provisions of applicable
                 -----------------                                          
statutes and these By-Laws, members of the Board of Directors, a Class of
Directors, or any committee of the Board of Directors may participate in and
hold a meeting of the Board of Directors, the Class of Directors, or any
committee of the Board of Directors by means of conference telephone or similar
communications equipment by which all persons participating in the meeting can
hear each other, and participation in a meeting pursuant to this Section 10
shall constitute presence in person at such meeting.

    Section 11.  Provision for Translation.  At any meeting or telephone meeting
                 -------------------------                                      
of the Board of Directors, the Class I-1 Directors shall be entitled to
designate an observer who speaks and writes fluently both English and the native
language of each Class I-1 Director.  Such observer shall be entitled to be
present at all such meetings for the purpose of translating the proceedings for
the Class I-1 Directors and, if so requested by the Class I-1 Directors,
communicating on behalf of the Class I-1 Directors at the request of the Class
I-1 Directors, the minutes of any meeting or telephone meeting of the Board of
Directors, as well as any written consent, shall be translated by such observer
into the native language of each of the Class I-1 Directors.

                                   ARTICLE VI
                        OFFICERS, AGENTS, AND EMPLOYEES

    Section 1.  Officers.  The officers of the corporation shall be chosen by
                --------                                                     
the majority vote of the Directors, including, through April 19, 1994, a
majority of the Class M Directors, or by the Chief Executive Officer (as to all
offices other than the President and the two Co-Chairmen of the Board), and
shall consist of at least two Co-Chairmen of the Board, a President, one or more
Vice-Presidents, a Secretary, and a Treasurer.  Other officers, assistant
officers, agents, and employees that the Board of Directors from time to time
may deem necessary may be elected by the Board or be appointed in a manner
prescribed by the Board.  Two (2) or more offices may be held by the same
person.  Officers shall hold office for one (1) year and until their successors
are chosen and have qualified, unless they sooner resign or are removed from
office by the Chief Executive Officer or by the requisite vote of Directors
required by these By-Laws.

    Section 2.  Vacancies.  When a vacancy occurs in one of the offices by
                ---------                                                 
death, resignation, or otherwise, it shall be filled by the requisite vote of
the Directors as provided in these By-Laws (but only with the recommendation of
the Operating Committee, either of the Co-Chairmen, or the Chief Executive
Officer), or by the Chief Executive Officer (as to all offices other than the
President and the two Co-Chairmen of the Board).  The officer so selected shall
hold office until his successor is chosen and qualified, unless he sooner
resigns or is removed from office as provided in these By-Laws.

    Section 3.  Salaries.  See Article IV, Section 3.
                --------                             

                                      -12-
<PAGE>
 
    Section 4.  Removal of Officers and Agents.  Any officer or agent of the
                ------------------------------                              
corporation (other than the Co-Chairmen) may be removed with or without cause by
(i) the Chief Executive Officer or (ii) a majority vote of the Directors,
including, through April 19, 1994, a majority of the Class M Directors.  Either
of the Co-Chairmen may be removed by a majority vote of the Directors.

    Section 5.  Co-Chairmen of the Board.  Except as otherwise provided in the
                ------------------------                                      
Certificate of Incorporation of the corporation, the Co-Chairmen of the Board
shall consist of two (2) Directors of the corporation, one (1) of whom shall be
a member of the Class M Directors who is selected by a majority of the Class M
Directors, and the other of whom shall be a member of the Class I-2 Directors
who is selected by a majority of the Class I Directors.  The Co-Chairmen of the
Board shall preside, when present, at all meetings of the stockholders and
Directors.  They shall counsel the President and other officers of the
corporation and shall exercise such powers and perform such duties as shall be
assigned to or required of them from time to time by a majority of the
Directors, or as provided in these By-Laws (which duties shall not be changed
without the approval of a majority of the Directors including at least one (1)
Class I Director and at least one (1) Class M Director).

    Section 6.  President.  The President shall be the Chief Executive Officer
                ---------                                                     
of the corporation and shall have general supervision of the business of the
corporation, and the function and role of the President as Chief Executive
Officer of the corporation may not be changed except by vote of a majority of
the Directors. In the absence of the Chairman of the Board, he shall preside at
all meetings of stockholders and Directors, and he shall have the power to call
special meetings of the Board of Directors and stockholders for any purpose or
purposes. He shall be authorized to present annually, at a meeting of the
stockholders, a report of the business of the corporation for the preceding
fiscal year. In the absence of any contrary designation by the Board of
Directors or the Operating Committee, he shall have the authority to implement
any new employee compensation or benefit plans adopted by the Compensation
Committee and a majority of the Directors, to execute stock certificates of the
corporation, and to execute all authorized contracts and other obligations,
including bonds, deeds and leases, in the name of the corporation, and to
employ, appoint, and discharge officers of the corporation. He also shall
perform whatever duties and have whatever powers the Board of Directors from
time to time may prescribe.

    Section 7.  Vice President.  The Vice President or Vice Presidents, if any,
                --------------                                                 
shall perform the duties of the President in the absence or disability of the
President, and shall have such powers and perform such other duties as the
Operating Committee or the Board of Directors from time to time may prescribe.

    Section 8.  Secretary.  The Secretary shall attend all meetings of the Board
                ---------                                                       
of Directors, or any Class thereof, and of the stockholders, or any Class
thereof, and shall keep or cause to be keep and shall attest a true and complete
record of the proceedings of those meetings.  He shall keep the corporate seal
of the corporation, and shall have authority to affix it to any instrument
requiring it.  If required by statute of these By-Laws, he shall give, or cause
to be given, notice of all meetings of the Directors or of the stockholders.  He
shall have authority to sign stock certificates of the corporation.  He also
shall perform whatever duties and have whatever powers the Operating Committee
or the Board of Directors from time to time may prescribe.

    Section 9.  Treasurer.  The Treasurer shall be the Chief Accounting and
                ---------                                                  
Financial Officer of the corporation and shall have custody of corporate funds
and securities.  He shall keep full and accurate accounts of receipts and
disbursements and shall deposit all corporate monies and other valuable effects
in the name and to the credit of the corporation in a depository or depositories
designated by the Board of Directors.  He shall audit all payrolls and vouchers
of the corporation and direct the manner of certifying same, and shall audit and
consolidate all operating and financial statements of the corporation.  He shall
disburse the funds of the corporation and shall render to the President, the
stockholders, the Operating Committee, or the Board of Directors, whenever they
may require it, an account of his transactions as Treasurer and of the financial
condition of the corporation.  He also shall perform whatever duties and have
whatever powers the Operating Committee or the Board of Directors from time to
time shall prescribe.

                                      -13-
<PAGE>
 
                                  ARTICLE VII
                 SHARE CERTIFICATES AND THE TRANSFER OF SHARES

    Section 1.  Share Certificates.  Each stockholder shall be entitled to a
                ------------------                                          
certificate or certificates, in a form approved by the Board of Directors and
conforming to statute, the Certificate of Incorporation and these By-Laws, which
shall represent and certify the number, kind, and Class of shares owned by him
in the corporation.  Each certificate shall be signed by the President or a Vice
President, and by the Secretary or the Treasurer.

    Section 2.  Registered Stockholders.  The corporation shall be entitled to
                -----------------------                                       
treat the holder of record of shares as the holder in fact and, except as
otherwise provided by the laws of the State of Delaware, shall not be bound to
recognize any equitable or other claim to or interest in the shares.

    Shares of the corporation shall be transferred on its books only by the
holder thereof in person or by his duly authorized attorney and only upon the
surrender to the corporation of the share certificates duly endorsed or
accompanied by proper evidence of succession, assignment, or authority to
transfer, and upon presentation of adequate evidence of the validity of the
transfer under this section and the laws of the State of Delaware, with all
required stock transfer tax stamps affixed thereto and cancelled or accompanied
by sufficient funds to pay such taxes. In that event, the surrendered
certificates shall be cancelled, new certificates issued to the person entitled
to them, and the transaction recorded on the books of the corporation.

    Section 3.  Lost, Stolen, or Destroyed Certificates.  The Board of Directors
                ---------------------------------------                         
may direct a new certificate to be issued in place of a certificate alleged to
have been stolen, destroyed, or lost if the owner makes an affidavit that it is
stolen, destroyed, or lost.  The Board, in its discretion, may as a condition
precedent to issuing the new certificate, require the owner to give the
corporation a bond as indemnity against any claim that may be made against the
corporation on the certificate allegedly stolen, destroyed, or lost.

    Section 4.  Special Provisions Relating to Certificates for Shares of Class
                ---------------------------------------------------------------
J Common Stock.  Pursuant to the Certificate of Incorporation of the
- --------------                                                      
corporation, no share of Class J Common Stock at any time shall be held by any
person who is not at that time a Co-Chairman of the Board of Directors, and no
more than one (1) share of such Class J Common Stock at any time shall be held
by any one (1) such Co-Chairman.  In order to effectuate the foregoing, one (1)
certificate representing one (1) share of Class J Common Stock shall be issued
to the Co-Chairman who is a Class I-2 Director, and one (1) certificate
representing one (1) share of Class J Common Stock shall be issued to the Co-
Chairman who is a Class M Director, but each such certificate shall be held in
the custody of the Secretary of the corporation.  In addition, in connection
with the selection of a Director as a Co-Chairman of the Board of Directors, and
as a condition precedent of the issuance of such a share certificate to a Co-
Chairman of the Board of Directors, each Co-Chairman shall be required to
execute, in blank, a stock power, to be held in the custody of the Secretary of
the corporation, with standing instructions to the Secretary of the corporation
to cause the transfer of the share of Class J Stock issued to any Co-Chairman,
and to issue a new stock certificate representing such share, to the successor
to such Co-Chairman, upon the selection of such successor as a Co-Chairman of
the Board of Directors and the execution by such successor Co-Chairman of the
stock power required hereby.

                                  ARTICLE VIII
                               GENERAL PROVISIONS

    Section 1.  Execution of Written Instruments.  Contracts, deeds, documents,
                --------------------------------                               
and instruments shall be executed by the President and attested by the
Secretary, unless the Directors or the Operating Committee, in a particular
situation, shall designate another procedure for their execution.

    Section 2.  Signing of Checks and Notes.  Checks, notes, drafts, and demands
                ---------------------------                                     
for money shall be signed by such person or persons as may be designated by the
Directors, as directed by the Chief Executive Officer or the Operating
Committee.

                                      -14-
<PAGE>
 
    Section 3.  Seal.  The corporate seal, if any, shall have inscribed thereon
                ----                                                           
the name of the corporation, the year of its organization and the words
"Corporate Seal, Delaware."  The seal may be used by causing it or a facsimile
thereof to be impressed, affixed or otherwise reproduced.

    Section 4.  Fiscal Year.  The fiscal year of the corporation shall be
                -----------                                              
January 1 through December 31.

    Section 5.  Indemnification.  The corporation shall indemnify, to the full
                ---------------                                               
extent permitted by applicable law, any present or former Director, officer,
agent, or employee, or any person who may be serving or have served at the
request of the corporation as a Director, officer, agent, or employee of another
corporation, partnership, joint venture, trust or, other enterprise.

    Section 6.  Voting Shares Held in Other Corporations.  The shares of
                ----------------------------------------                
Coldwell Banker Commercial Group, Inc. will be voted by vote of a majority of
the Directors in such a manner as required (i) to adopt by-laws thereof that
substantively are the same as these By-Laws and (ii) to implement such by-laws
of Coldwell Banker Commercial Group, Inc. in the same manner as, by virtue of
that certain Stockholders' Agreement by and among the corporation and certain
holders of its shares of capital stock, these By-Laws are implemented. In the
absence of other arrangements by the Board of Directors, shares of stock issued
by any other corporation and owned or controlled by this corporation may be
voted at any stockholders' meeting of the other corporation by the President of
this corporation, as directed by the Operating Committee or majority of the
Directors or, if the President is not present at the meeting, by any Vice
President of this corporation, and in the event neither the President nor any
Vice President is to be present at a meeting, the shares may be voted by such
person as the President and Secretary of the corporation, by duly executed
proxy, shall designate to represent the corporation at the meeting.

    Section 7.  Dividends.  Dividends upon the outstanding shares of the
                ---------                                               
corporation, subject to the provision of the statutes and of the Certificate of
Incorporation, may be declared by a majority of the Directors at any annual,
regular, or special meeting and may be paid in cash, in property, or in shares
of the corporation, or in any combination thereof.  Notwithstanding the
foregoing, the Board of Directors shall pay the Preference Dividend (as defined
in the Certificate of Incorporation of the corporation) annually within sixty
(60) days following the close of each fiscal year of the corporation commencing
on or after January 1, 1990 if, in the judgment of a majority of the Directors,
the net operating income of the corporation, determined in accordance with
generally accepted accounting principles, is sufficient to support the
operations of the corporation and the cash needs of its business, and is
otherwise prudent in light of the operational needs of the corporation,
considered as a whole.

    The Directors may fix in advance a record date for the purpose of
determining stockholders entitled to receive payment of any dividend, the record
date to be not less than ten (10) nor more than sixty (60) days prior to the
payment date of such dividend, or the Directors may close the stock transfer
books for such purpose for a period of not less than ten (10) nor more than
sixty (60) days prior to the payment date of such dividend.  In the absence of
any action by the Directors, the date upon which the Directors adopt the
resolution declaring the dividend shall be the record date.

    Section 8.  Books and Records.  The corporation shall keep correct and
                -----------------                                         
complete books and records of account and shall keep minutes of the proceedings
of its stockholders and Board of Directors and shall keep at its registered
office or principal place of business, or at the office of its transfer agent or
registrar, a record of its stockholders, giving the names and addresses of all
stockholders, and the number and Class of the shares held by each.

    Section 9.  Resignation.  Any Director, committee member, officer, or agent
                -----------                                                    
may resign by giving written notice to the President or the Secretary.  The
resignation shall take effect at the time specified therein, or immediately if
no time is specified.  Unless otherwise specified therein, the acceptance of
such resignation shall not be necessary to make it effective.

                                      -15-
<PAGE>
 
                                   ARTICLE IX
                                   AMENDMENTS

    Except as otherwise provided in Articles II and III of these By-Laws, these
By-Laws may be repealed or amended, or a new code of By-laws adopted, only by
the affirmative vote of a majority of the Directors.

                                      -16-
<PAGE>
 
                      Exhibit E - Stockholders' Agreement
<PAGE>
 
                          CB COMMERCIAL HOLDINGS, INC.
                  AMENDED AND RESTATED STOCKHOLDERS' AGREEMENT


    THIS AMENDED AND RESTATED STOCKHOLDERS' AGREEMENT (the "Agreement") is made
and entered into as of the 18th day of April, 1989, by and among CB Commercial
Holdings, Inc., a Delaware corporation (the "Company"), Kajima U.S.A., Inc., a
Delaware corporation ("Kajima"), General Lease Co., Ltd., a Japanese corporation
("GL"), and Sumitomo Real Estate Sales L.A., Inc., a California corporation
("SRESLA") (Kajima, GL and SRESLA sometimes being referred to collectively
herein as the "Japanese Stockholders"), The Carlyle Group, L.P., a Delaware
limited partnership ("Carlyle L.P."), Carlyle Investors VIII, L.P., a Delaware
limited partnership organized by Carlyle L.P. ("Carlyle Investment"), CM General
Partnership, a general partnership ("CM") organized by Frederic V. Malek and
Carlyle L.P. (Carlyle L.P., Carlyle Investment and CM sometimes being referred
to herein as the "Carlyle Stockholders"), and James J. Didion, Gary J. Beban,
Thaddeus W. Jones, Robert D. Scanlan, Boyd Van Ness and Peter L. Marr
(collectively, the "Management Stockholders") and, following termination of a
public offering (the "Employee Offering") to employees of the Company or
Coldwell Banker Commercial Group, Inc. ("Coldwell Commercial"), pursuant to a
registration statement under the Securities Act of 1933, as amended, of shares
of the Class B-2 Common Stock of the Company, on the terms and conditions set
forth in that certain Subscription Agreement, dated March 17, 1989, as amended
on April 18, 1989, by and among the Company, the Japanese Stockholders, the
Carlyle Stockholders and the Management Stockholders, also shall include certain
other current or former employees of the Company or its subsidiaries and current
employees of Coldwell Banker Canada Inc. (the "Employee Stockholders").  The
Agreement supersedes and replaces in its entirety that certain Stockholders'
Agreement, dated as of March 24, 1989, by and among the parties hereto.

                             W I T N E S S E T H :

    WHEREAS, the Company has been formed by or on behalf of CM for the purpose
of holding all of the issued and outstanding capital stock of Coldwell
Commercial; and

    WHEREAS, the Japanese Stockholders, the Carlyle Stockholders and the
Management Stockholders have caused the formation of the Company and such
Stockholders, together with the Employee Stockholders (collectively, the
"Stockholders") have contributed or, after the date hereof, will contribute the
Company's capital; and

    WHEREAS, each of the Stockholders (other than the Employee Stockholders)
presently holds that number of shares of the Series A-1 Preferred Stock (the
"Series A-1 Stock"), the Series A-2 Preferred Stock (the "Series A-2 Stock"),
the Series A-3 Preferred Stock (the "Series A-3 Stock")(the Series A-1, Series
A-2 and Series A-3 Stock sometimes being hereinafter collectively referred to as
the "Preferred Stock"), the Class B-1 Common Stock (the "Class B-1 Stock"), the
Class B-2 Common Stock (the "Class B-2 Stock"), the Class C-1 Common Stock (the
"Class C-1 Stock"), the Class C-R Common Stock (the "Class C-R Stock") and the
Class J Common Stock (the "Class J Stock") of the Company (the Class B-1, Class
B-2, Class C-1 and Class C-R Stock sometimes being hereinafter collectively
referred to as the "Common Stock" and the Preferred Stock, the Common Stock and
the Class J Stock being sometimes hereinafter collectively referred to as the
"Capital Stock") that is set forth beside such Stockholder's name on Exhibit A
attached hereto and incorporated herein by reference; and

    WHEREAS, the Stockholders desire to enter into certain contractual
arrangements with respect to the governance of the Company, and the ownership
and transfer of shares of the Capital Stock, on the terms and conditions set
forth herein;

                                      -1-
<PAGE>
 
    NOW, THEREFORE, in consideration of the mutual promises and covenants
contained herein, and other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged by each of the parties hereto, the
parties agree as follows.

I.  STOCK TRANSFER  RESTRICTIONS.

    A.   General Rule.  Except as otherwise provided herein, during the term of
this Agreement no stockholder shall sell, assign, transfer, mortgage, alienate,
hypothecate, pledge, donate or in any way encumber or otherwise dispose of
(collectively, "Transfer") any shares of Capital Stock.  Any attempt to Transfer
shares of Capital Stock other than as specifically permitted pursuant hereto
shall be void ab initio, and shall be without legal force or effect.  Any other
provision hereof to the contrary notwithstanding, no Transfer of any shares of
Capital Stock shall be permitted if such Transfer, if consummated, would be in
violation of applicable state or federal securities laws of the United States.
For all purposes of this Agreement, any transferee or assignee of any
Stockholder shall be deemed to be a member of the group of Stockholders (e.g.,
the Japanese Stockholders, the Carlyle Stockholders, the Management
Stockholders, or the Employee Stockholders) to which such transferring or
assigning Stockholder belonged, provided, however, that any transferee or
assignee who already is a member of one of such groups of Stockholders shall
continue to be deemed to be a member of such group as to all shares, including
the newly Transferred shares, held by such Stockholder.

    B.   Exceptions to General Rule.

    1.   By Kajima and GL.  Notwithstanding any other provision of this
Agreement to the contrary, for a period of five (5) years from the date hereof,
Kajima shall be permitted, on a one-time basis, to Transfer up to fifty percent
(50%) of the shares of Preferred Stock issued to it and GL shall be permitted,
on a one-time basis, to Transfer all or any part of the Preferred Stock issued
to it, at such price and subject to such terms and conditions as Kajima or GL,
as the case may be, shall determine in its sole and absolute discretion;
provided, however, that any transferee pursuant to this paragraph 1 of Section B
of Article I shall be a Japanese company having a business reputation, in the
judgment of the Company, comparable to that of such transferor and such
transferee shall execute and agree to be bound by all of the terms and
conditions of this Agreement.  Any transferee pursuant to this paragraph 1 of
Section B of Article I shall, for purposes of this Agreement, be included in the
definition of "Japanese Stockholders."

    2.   To Related Persons.  Notwithstanding any other provision of this
Agreement to the contrary, any Stockholder may Transfer all or any part of the
shares of Capital Stock held by such Stockholder without compliance with the
Rights of First Offer, Second Offer and Third Offer set forth in Section C of
this Article I, to (i) any spouse, child, parent or sibling of any Stockholder
who is an individual, or to any trust or trusts for the benefit of any of the
foregoing persons, (ii) in the event of the death of a Stockholder who is an
individual, to the heirs or beneficiaries of such deceased Stockholder, or (iii)
to any person or entity controlling, controlled by or under common control with
such Stockholder, including any general or limited partner of a Stockholder who
is a partnership (such transferees being referred to collectively herein as
"Related Persons"); provided, however, that the transferee of any shares
Transferred pursuant to this paragraph 2 of Section B of Article I shall execute
and agree to be bound by all of the terms and conditions of this Agreement.

    3.   Class J Stock.  Shares of Class J Stock shall be Transferred only in
the manner, and to the extent, provided by the Certificate of Incorporation or
the by-laws of the Company.

    4.   Repurchases by the Company.  Notwithstanding any other provision of
this Agreement, shares of Class C-R Stock shall be subject to repurchase by the
Company as, and to the extent, provided in the Certificate of Incorporation of
the Company, and any Transfer to the Company pursuant to such a repurchase shall
be permitted hereby.

    5.   Transfers Among Company Employees.  Notwithstanding any other provision
of this Agreement to the contrary, any Employee Stockholder may Transfer shares
of Capital Stock held by such Employee Stockholder without compliance with the
Rights of First Offer, Second Offer and Third Offer set 

                                      -2-
<PAGE>
 
forth in Section C of this Article I to any other employee of the Company,
including any employee of Coldwell Banker Canada Inc., provided, however, (i)
that the transferee of any shares Transferred pursuant to this paragraph 5 of
Section B of Article I shall execute and agree to be bound by all terms and
conditions of this Agreement and (ii) that the transferor shall notify the
Company in writing of the terms (including the price and number of shares) of
such transfer.

    6.   Company's CAP Plan.  Notwithstanding any other provision of this
Agreement to the contrary, (i) Transfers of shares of Capital Stock between
employer or employee accounts established for the benefit of participants in the
CB Acquisition Corp. Capital Accumulation Plan and (ii) distributions to
participants from the CB Acquisition Corp. Capital Accumulation Plan, may be
effected without compliance with the Rights of First Offer, Second Offer and
Third Offer set forth in Section C of this Article I provided, in each case,
that the transferee of any shares Transferred pursuant to this paragraph 6 of
Section B of Article I shall execute and agree to be bound by all terms and
conditions of this Agreement.

    7.   Purchase Money Liens.  Notwithstanding any other provision of this
Agreement to the contrary, the granting of a purchase money lien on shares of
Capital Stock by any Employee Stockholder in connection with the acquisition of
shares of Class B-2 Stock pursuant to the Employee Offering to any state or
federally chartered and supervised bank or any state or federally chartered and
supervised savings and loan association ("Bank"), and the perfection of such
lien by the Bank, may be made without compliance with the Rights of First Offer,
Second Offer and Third Offer set forth in Section C of this Article I.  Any
Transfer of such shares of Capital Stock to a purchaser, including any Bank,
upon foreclosure of a lien permitted by this paragraph 7 ("Purchaser"), shall be
subject to the Rights of First Offer, Second Offer and Third Offer, unless the
Purchaser is an employee of the Company on the date of such sale.  Any Purchaser
of shares of Capital Stock pursuant to foreclosure of a lien permitted by this
paragraph 7 shall, as a condition to such Transfer, agree to be bound by the
terms of this Agreement.  Notwithstanding anything herein to the contrary, no
such Purchaser of shares of Capital Stock shall be permitted to become the
holder thereof pursuant to this paragraph 7 if (i) any person not listed on
Exhibit 8 to that certain Trademark/Servicemark License Agreement, dated April
19, 1989, by and among Coldwell, Banker & Company, the Company and Coldwell
Commercial, or (ii) any person not listed on Exhibit 4 to that certain Non-
Competition Agreement, dated April 19, 1989, by and among Coldwell, Banker &
Company, Sears, Roebuck and Co., the Company and Coldwell Commercial would, as a
result thereof, have the ability to elect, directly or indirectly, a majority of
the Board of Directors of either the Company or Coldwell Commercial.

    C.   Permitted Sales.  Except as provided in Section B of this Article I
with respect to Transfers by Kajima and GL, with respect to Transfers to Related
Persons, with respect to Transfers of Class J Stock, and with respect to resales
of shares of C-R Stock to the Company, if, during the term of this Agreement,
any Stockholder, or any holder of shares of Capital Stock issued subsequent to
the date hereof or Transferred by a Stockholder pursuant hereto, including a
transferee pursuant to Section B of this Article I (other than the Company or a
transferee of Class J Stock), each of whom, for purposes of this Article I,
shall be included in the terms "Stockholder" and "Stockholders," desires to
Transfer any shares of Capital Stock, then such Transfer shall be permitted, if
at all, only pursuant to the terms of this Section C.

    1.   Right of First Offer in Stockholders of Group.

    a.   Offerees.  In the event that any Stockholder desires to Transfer shares
of Capital Stock and is required to Transfer such shares pursuant to this
Section C, such Stockholder (the "Selling Stockholder") shall first offer such
shares to the Like Group Stockholders (as defined below). For purposes of this
Agreement, the term "Like Group Stockholders" shall mean (i) if the Selling
Stockholder is one of the Japanese Stockholders, the Like Group Stockholders
shall be (A) each other Japanese Stockholder, who shall be offered such shares
simultaneously, (B) followed by each Carlyle Stockholder, who shall be offered
such shares simultaneously; (ii) if the Selling Stockholder is one of the
Carlyle Stockholders, the Like Group Stockholders shall be (A) each other
Carlyle Stockholder, who shall be offered such shares simultaneously, (B)
followed by each Japanese Stockholder, who shall be offered such shares
simultaneously; and (iii) if the Selling Stockholder is a Management Stockholder
or an Employee Stockholder, the Like Group Stockholders shall be each non-
selling

                                      -3-
<PAGE>
 
Management Stockholder. At such time as the Like Group Stockholders to whom the
Sale Shares (as defined in subparagraph b. below) have been offered and elect to
purchase all such Sale Shares pursuant to Sale and Election Notices as provided
herein, the Selling Stockholder shall be under no further obligation to provide
Sale Notices to any Like Group Stockholders having a lower priority in the order
of offer, as set forth above.

    b.   Content of Notice.  The offer to Like Group Stockholders shall be made
by means of a notice (a "Sale Notice") addressed to each such Stockholder
setting forth (i) the number, Class and Series of the shares (the "Sale Shares")
to be sold; (ii) the proposed price for each of the Sale Shares; and (iii) the
other terms and conditions of such proposed sale (including, without limitation,
whether such sale price must be paid in cash or on an installment basis).

    c.   Response by the Like Group Stockholders.  For a period of ten (10)
calendar days following receipt of the Sale Notice, the Like Group
Stockholder(s) to whom such Sale Notice is addressed shall have the right (the
"Right of First Offer") to elect to purchase all or any portion of the Sale
Shares at the price and on the terms and conditions set forth in the Sale
Notice.  In the event that a Like Group Stockholder desires to purchase some or
all of the Sale Shares, it shall so indicate by means of a notice (an "Election
Notice") to the Selling Stockholder.  The Election Notice shall set forth (i)
the number of Sale Shares that the Stockholder desires to purchase and, if the
Sale Shares are of more than one Class or Series, the Class or Series of the
Sale Shares to be purchased; and (ii) a closing date (a "Closing Date"), which
date shall be no more than thirty (30) calendar days following the date of the
Election Notice.  Upon election by a Like Group Stockholder to exercise its
Right of First Offer in the manner set forth above, the Like Group Stockholder
shall become obligated to buy, and the Selling Stockholder shall become
obligated to sell, such Sale Shares as the Like Group Stockholder has indicated
in its Election Notice (subject to the proration provision set forth in
subparagraph d. below) at the price and on the terms and conditions set forth in
the Election Notice, which transaction shall be consummated on the Closing Date
set forth in the Election Notice; provided, however, that if more than one Like
Group Stockholder exercises its Right of First Offer and the Closing Dates
designated by all Like Group Stockholders who exercise their Rights of First
Offer are not identical, the Selling Stockholder shall have the right, by notice
to each Like Group Stockholder who properly has exercised its Right of First
Offer, to select a single Closing Date for consummation of all purchases of Sale
Shares, which Closing Date shall be the latest date specified in any Election
Notice.

    d.   Proration upon Oversubscription.  In the event that Like Group
Stockholders within any group (i.e., the Japanese Stockholders, the Carlyle
Stockholders or the Management Stockholders) provide Election Notices for the
purchase of a number of Sale Shares that is in excess of the total number of
Sale Shares of any particular Class or Series, the Sale Shares of such Class or
Series so oversubscribed shall be apportioned among the Like Group Stockholders
within that Group who provided Election Notices with respect thereto, on a pro
rata basis, based upon the proportion that the number of shares of the
particular Class or Series of Capital Stock covered by the Election Notice
submitted by any Like Group Stockholder bears to the total number of shares of
such Class or Series covered by Election Notices submitted by all such Like
Group Stockholders.

    2.   Right of Second Offer in the Company.  In the event that less than all
of the Sale Shares offered by the Sale Notice are purchased by Like Group
Stockholders (whether due to an election by the Like Group Stockholders to agree
to purchase less than all of the Sale Shares, or to a failure by Like Group
Stockholders to fulfill their obligations on the Closing Dates specified in
their Election Notice(s)), the remaining Sale Shares (the "Remaining Shares")
next shall be offered to the Company on the same terms and conditions, and at
the same price, as are set forth in the Sale Notice to the Like Group
Stockholders.

    a.   Notice Procedure.  The Remaining Shares shall be offered to the
Company, by means of a Sale Notice addressed thereto, setting forth (i) the
number and Class or Series of the Remaining Shares available for sale; (ii) the
proposed price for each of the Remaining Shares; and (iii) the other terms and
conditions of such proposed sale.  The proposed price for each of the Remaining
Shares, and the other terms and conditions of the proposed sale, shall be
identical to those set forth in the Sale Notice to the Like Group Stockholders
with regard to the Sale Shares of which the Remaining Shares are a part.

                                      -4-
<PAGE>
 
    b.   Response by the Company.  For a period of ten (10) calendar days
following receipt of the Sale Notice, the Company shall have the right (the
"Right of Second Offer") to elect to purchase all or any portion of the
Remaining Shares at the price and on the terms and conditions set forth in the
Sale Notice.  In the event that the Company elects to purchase some or all of
the Remaining Shares, it shall so indicate by means of a notice (an "Election
Notice") to the Selling Stockholder.  The Election Notice shall set forth (i)
the number of Remaining Shares that the Company elects to purchase and, if the
Remaining Shares are of more than one Class or Series, the Class or Series of
the Remaining Shares to be purchased; and (ii) a closing date (a "Closing
Date"), which date shall be no more than thirty (30) calendar days following the
date of the Election Notice.  Upon election by the Company to exercise its Right
of Second Offer in the manner set forth above, the Company shall become
obligated to buy, and the Selling Stockholder shall become obligated to sell,
that number of Remaining Shares which the Company has indicated in its Election
Notice, at the price and on the terms and conditions set forth in the Sale
Notice, which transaction shall be consummated on the Closing Date set forth in
the Election Notice.

    3.   Right of Third Offer in the Other Stockholders.  In the event that less
than all of the Sale Shares are purchased by the Like Group Stockholders
pursuant to their Right of First Offer, and less than all of the Remaining
Shares are purchased by the Company pursuant to its Right of Second Offer
(whether due to an election by the Like Group Stockholders or the Company to
agree to purchase less than all of the Sale Shares and Remaining Shares, or due
to the failure by the Like Group Stockholders or the Company to fulfill their or
its respective obligations on the Closing Date specified in their or its
Election Notice(s)), then the Remaining Shares not so purchased (the "Untaken
Shares") shall next be offered to other Stockholders (the "Other Group
Stockholders"), as set forth below,and on the same terms and conditions, and at
the same price, as are set forth in the Sale Notice to the Like Group
Stockholders, and in the order set forth in subparagraph a. below.

    a.   Order of Offer.  In the event that the Selling Stockholder is one of
the Japanese Stockholders or one of the Carlyle Stockholders, the Untaken Shares
shall be offered to the Management Stockholders.  In the event that the Selling
Stockholder is a Management Stockholder or an Employee Stockholder, the Untaken
Shares shall be offered simultaneously to the Carlyle Stockholders and the
Japanese Stockholders as a group.

    b.   Notice Procedure.  The Untaken Shares shall be offered to each of the
Other Group Stockholders, in the order set forth above, by means of Sale Notices
addressed to each of such Other Group Stockholders, setting forth (i) the number
and Class or Series of the Untaken Shares available for sale; (ii) the proposed
price for each of the Untaken Shares; and (iii) the other terms and conditions
of such proposed sale.  The proposed price for each of the Untaken Shares, and
the other terms and conditions of the proposed sale, shall be identical to those
set forth in the Sale Notice to the Like Group Stockholders with regard to the
Sale Shares of which the Untaken Shares are a part.

    c.   Response by Other Group Stockholders.  For a period of ten (10)
calendar days following receipt of the Sale Notice, the Other Group
Stockholder(s) to whom such Sale Notice is addressed shall have the right (the
"Right of Third Offer") to elect to purchase all or any portion of the Untaken
Shares at the price and on the terms and conditions set forth in the Sale
Notice. In the event that an Other Group Stockholder desires to purchase some or
all of the Untaken Shares, it shall so indicate by means of a notice (an
"Election Notice") to the Selling Stockholder. The Election Notice shall set
forth (i) the number of Untaken Shares that such Stockholder desires to purchase
and, if the Untaken Shares are of more than one Class or Series, the Class or
Series of the Untaken Shares to be purchased; and (ii) a closing date (a
"Closing Date"), which date shall be no more than thirty (30) calendar days
following the date of the Election Notice. Upon election by an Other Group
Stockholder to exercise its right of Third Offer in the manner set forth above,
the Other Group Stockholder shall become obligated to buy, and the Selling
Stockholder shall become obligated to sell, such Untaken Shares as the
Stockholder has indicated in its Election Notice (subject to the proration
provision set forth in subparagraph d. below) at the price and on the terms and
conditions set forth in the Election Notice, which transaction shall be
consummated on the Closing Date set forth in the Election Notice; provided,
however, that if more than one Other Group Stockholder exercises its Right of
Third Offer and the Closing Dates designated by all Other Group Stockholders who
exercise their Rights of Third Offer are not identical, the Selling Stockholder
shall have the right, by notice to each Other Group Stockholder who properly has

                                      -5-
<PAGE>
 
exercised its Right of Third Offer, to select a single Closing Date for
consummation of all purchases of Untaken Shares, which Closing Date shall be the
latest date specified in any Election Notice.

    d.   Proration upon Oversubscription.  In the event that the Other Group
Stockholders provide Election Notices for the purchase of a number of Untaken
Shares that is in excess of the total number of Untaken Shares of any particular
Class or Series, the Untaken Shares of such Class or Series so oversubscribed
shall be apportioned among the Other Group Stockholders who provided Election
Notices with respect thereto, on a pro rata basis, based upon the proportion
that the number of shares of the particular Class or Series of Capital Stock
covered by the Election Notice submitted by any Other Group Stockholder bears to
the total number of shares of such Class or Series covered by Election Notices
submitted by all such Other Group Stockholders.

    4.   Residual Right of Selling Stockholders to Sell.  The failure of any
Stockholder to fulfill his or its obligation on the Closing Date specified in
his or its Election Notice shall not relieve the Selling Stockholder of his or
its obligation to transfer the Sale Shares, Remaining Shares and Untaken Shares
covered by the Election Notices of each other Stockholder who is prepared to
fulfill his or its obligations under his or its Election Notice.  In the event,
however, that less than all of the Untaken Shares are purchased by the Other
Group Stockholders pursuant to their Right of Third Offer (whether due to an
election by the Other Group Stockholders to agree to purchase less than all of
the Untaken Shares, or due to the failure by any of the Other Group Stockholders
to fulfill their or its respective obligations on the Closing Date specified in
their or its Election Notice(s)), then the Selling Stockholder shall, for a
period of one hundred twenty (120) days following the date of the final Sale
Notice(s), be free to transfer to one or more third-party transferees
(collectively or individually, a "Third Party") that portion of the Untaken
Shares not so purchased, at a price which is greater than or equal to, and on
other terms which, on an economic basis, are better than or at least equivalent
to, the price and terms set forth in the Sale Notice; provided, however, that
any such Third Party shall agree to execute and to be bound by all of the terms
and conditions of this Agreement.  In the event that the purchase and sale of
some or all of the Untaken Shares to a Third Party has not been consummated
within the 120-day period provided herein, the transfer restrictions imposed
hereby again shall take effect, and any Transfer of such shares again shall be
subject to the rights of First, Second and Third Offer provided herein.

    5.   Registration Rights.

    a.   Conditions Precedent.  Notwithstanding the fact that the Board has not
approved a public offering of shares of Capital Stock of the Company by the
requisite vote as set forth in the by-laws of the Company (a copy of which is
attached hereto as Exhibit B), in the event that (i) at any time at or after the
date which is five (5) years after the date hereof, any Stockholder or group of
Stockholders (the "Offering Stockholder(s)") desires to sell shares of Capital
Stock (other than Class J Stock) in an underwritten public offering (the
"Offering"); (ii) such Offering Stockholders have complied with the obligations
imposed upon a Selling Stockholder pursuant to paragraphs 1, 2 and 3 of this
Section C by offering such shares to the Like Group Stockholders, the Company
and the Other Group Stockholders, at a price equal to or greater than the actual
offering price of such shares in such Offering; and (iii) subsequent to the
exercise of the Rights of First, Second and Third Offer provided in paragraphs
1, 2 and 3 of this Section C, the Untaken Shares represent more than twenty
percent (20%) of the "residual profits interest" (as defined below) of the
Company represented by the Capital Stock, then the Offering Stockholders, by
written notice to the Company (a "Registration Notice") may require, in
accordance with and to the extent permitted hereby, that the Company, at its
expense and as soon as practicable, use its best efforts to register or qualify,
under federal and/or state law, the Untaken Shares in order to permit the sale
of such shares to the public by the Offering Stockholders in the Offering (the
"Registration Right"). For purposes of this Agreement, the term "residual
profits interest" shall mean the interest of any share of Capital Stock in all
dividends or other distributions of cash or property paid or payable by the
Company, other than the Preference Dividend and the Invested Capital Preference
(as such terms are defined in the Company's Certificate of Incorporation).

    b.   Inclusion of Other Stockholders.  In the event that an Offering
Stockholder exercises his Registration Right, the Company will (i) promptly give
each other Stockholder written notice of such exercise 

                                      -6-
<PAGE>
 
and of the Company's obligation to undertake an Offering; and (ii) include in
such registration, to the extent required by subparagraph c. hereof, all of the
shares of Capital Stock of such other holders of Capital Stock (other than
shares of Class J Stock) whether or not of the same Class or Series as the
Untaken Shares (the "Participating Stockholders"), as such Participating
Stockholders request to be included in such registration; provided, however,
that any such request shall be made in writing within fifteen (15) days after
receipt of written notice from the Company regarding such registration.

    c.   Limitation on Shares Registered.  The Registration Rights contained
herein shall be further conditioned upon (i) the execution by each Offering
Stockholder and Participating Stockholder of an appropriate underwriting
agreement with the underwriter(s) jointly selected by the Company and the
Offering Stockholder and (ii) the reservation, by the Company, of the right to
limit the total number of shares included in the Offering if the underwriter
determines that marketing factors require such limitation; provided, however,
that in the event of such limitation, all of the shares requested to be included
in the Offering by each Offering and Participating Stockholder shall be included
on a pro rata basis, based upon the ratio of (i) the number of shares of each
Offering Stockholder and Participating Stockholder requested to be included in
the Offering to (ii) the total number of shares requested to be so included.

    d.   Expenses of Registration.  The Company shall pay all expenses incurred
in connection with the registration of shares of Capital Stock pursuant to the
Offering, including, without limitation, registration and filing fees, printing
expenses, fees and expenses of counsel for the Company, fees and expenses
incurred in compliance with any state securities laws, and auditing fees;
provided, however, that each Offering and Participating Stockholder shall bear
the expense of counsel retained on his behalf and his pro rata share of any
underwriting expenses, underwriting discounts and sales commissions.

    e.   Services to Stockholders.  The Company will (i) notify each Stockholder
in writing of the initiation of each registration, qualification and compliance,
and of the completion of the Offering, and (ii) furnish to each Offering and
Participating Stockholder the number of prospectuses and other documents
incident thereto as the Offering or Participating Stockholder may reasonably
request from time to time.

    f.   Indemnification.

    (i) The Company will indemnify each Offering and Participating Stockholder
if shares of Capital Stock held by such Stockholder are included in a
registration effected pursuant to an Offering under this Paragraph 5 against all
claims, losses, damages and liabilities (or actions in respect thereof) arising
out of, or based on, (i) any untrue statement (or alleged untrue statement) of a
material fact contained in any prospectus, offering circular or other similar
document (including any related registration statement, notification or the
like) incident to any such registration, qualification or compliance, or based
on any omission (or alleged omission) to state therein a material fact required
to be stated therein or necessary to make the statements therein not misleading
in the light of the circumstances under which they were made, or (ii) any
violation by the Company of any federal, state or common law rule or regulation
applicable to the Company and relating to action or inaction required of the
Company in connection with any such registration, qualification or compliance,
and will reimburse each such Offering or Participating Stockholder for any legal
and any other expenses reasonably incurred in connection with investigating or
defending any such claim, loss, damage, liability or action; provided, however,
that the Company will not be liable in any such case to the extent that any such
claim, loss, damage, liability or expense arises out of, or is based on, any
untrue statement or omission based upon written information furnished to the
Company by such Stockholder and stated to be specifically for use therein.

    (ii)  Each Offering or Participating Stockholder, if shares of Capital Stock
held by such Stockholder are included in a registration effected pursuant to an
Offering under this Paragraph 5, will indemnify the Company, each of its
directors and officers, each legal counsel and independent accountant of the
Company, each underwriter, if any, of the shares of Capital Stock covered by
such registration, each person who controls the Company or such underwriter
within the meaning of the Securities Act of 1933, as amended, and each other
such Stockholder against all claims, losses, damages and liabilities (or actions
in respect thereof) arising out of or based on any untrue statement (or alleged
untrue statement) of a material fact contained in any 

                                      -7-
<PAGE>
 
prospectus, offering circular or other similar document (including any related
registration statement, notification or the like) incident to any such
registration, qualification or compliance, or based on any omission (or alleged
omission) to state therein a material fact required to be stated therein or
necessary to make the statements therein not misleading in the light of the
circumstances under which they were made, and will reimburse the Company, such
other Stockholders, such directors, officers, persons, underwriters or control
persons for any legal and any other expenses reasonably incurred in connection
with investigating or defending any such claim, loss, damage, liability or
action, in each case to the extent, but only to the extent, that such untrue
statement (or alleged untrue statement) or omission (or alleged omission) is
made in such registration statement, prospectus, offering circular or other
document in reliance upon, and in conformity with, written information furnished
to the Company by such Stockholder and stated to be specifically for use
therein; provided, however, that the obligations of such Stockholders hereunder
shall be limited to an amount equal to the proceeds to each such Stockholder of
shares sold as contemplated herein.

    (iii)  Each party entitled to indemnification under this subparagraph f.
(the "Indemnified Party") shall give notice to the party required to provide
indemnification (the "Indemnifying Party") promptly after such Indemnified Party
has actual knowledge of any claim as to which indemnity may be sought, and shall
permit the Indemnifying Party to assume the defense of any such claim or any
litigation resulting therefrom, provided that counsel for the Indemnifying
Party, who shall conduct the defense of such claim or litigation, shall be
approved by the Indemnified Party (whose approval shall not unreasonably be
withheld), and the Indemnified Party may participate in such defense at such
party's expense, and provided further that the failure of any Indemnified Party
to give notice as provided herein shall not relieve the Indemnifying Party of
its obligations under this subparagraph f., unless such failure to give notice
shall materially adversely affect the Indemnifying Party in the defense of any
such claim or any such litigation.  No Indemnifying Party, in the defense of any
such claim or litigation, shall, except with the consent of each Indemnified
Party, consent to entry of any judgment or enter into any settlement which does
not include as an unconditional term thereof the giving by the claimant or
plaintiff to such Indemnified Party of a release from all liability in respect
to such claim or litigation.

    g.   Information by Stockholder.  Each Offering or Participating Stockholder
owning shares of Capital Stock included in any registration pursuant to
Paragraph 5 shall furnish to the Company such information regarding such
Stockholder as the Company may request in writing and as shall be required in
connection with any such registration.

    h.   Release of Shares Sold.  There shall be no requirement that the
purchaser of shares of Capital Stock in an Offering execute and agree to be
bound by the terms of this Agreement and, to the extent that shares of Capital
Stock are sold in such an Offering to purchasers who do not so agree, such
purchasers and such shares of Capital Stock shall not be bound by the terms of
this Agreement.  In the event of sale of shares of Capital Stock in an Offering,
the certificates representing such shares shall bear no reference to this
Agreement or to the restrictions on transferability imposed hereby.

    i.   Limitation on Frequency of Exercise.  Any other provision hereof to the
contrary notwithstanding, in no event will the Company be obligated to undertake
the preparation of an offering less than twenty-four (24) months subsequent to
the effective date of the registration statement with respect to a prior
offering.

    D.   Restrictive Legend.  Each certificate representing any shares of the
Capital Stock subject to any provisions of this Agreement shall bear a legend on
the face of such certificate substantially in the following form (provided that
the bracketed language shall not be included on certificates representing the
shares of Class B-2 Stock issued in the proposed public offering of shares of
Class B-2 Stock to employees of the corporation or a subsidiary of the
corporation, as described in that certain Subscription Agreement to which the
corporation is a party):

    THE SHARES OF STOCK OF CB ACQUISITION CORP. (THE "COMPANY") REPRESENTED BY
    THIS CERTIFICATE ARE SUBJECT TO CERTAIN TRANSFER RESTRICTIONS UNDER 

                                      -8-
<PAGE>
 
    THE TERMS OF THE AMENDED AND RESTATED STOCKHOLDERS' AGREEMENT DATED APRIL
    18, 1989, AS AMENDED, A COPY OF WHICH IS ON FILE WITH THE COMPANY, AND, BY
    ACCEPTANCE OF THIS CERTIFICATE, THE HOLDER HEREOF HEREBY AGREES TO BE BOUND
    BY THE TERMS OF SAID AGREEMENT. [THE SHARES OF STOCK OF THE COMPANY
    REPRESENTED BY THIS CERTIFICATE HAVE NOT BEEN REGISTERED UNDER THE
    SECURITIES ACT OF 1933, AS AMENDED, OR ANY STATE SECURITIES LAWS, AND MAY
    NOT BE RESOLD IN THE ABSENCE OF REGISTRATION THEREUNDER OR THE AVAILABILITY
    OF AN EXEMPTION THEREFROM.]

    E.   Issuance of Shares of Capital Stock.  The Company shall not issue, or
deliver any certificates representing, shares of Capital Stock of any Class or
Series subject to this Agreement, whether such shares are newly issued or the
result of a permitted Transfer hereunder, and any such issuance or delivery
shall be void ab initio, and of no force or effect, unless each of the following
conditions is satisfied:

         1.  Each person or entity acquiring shares of such Capital Stock shall
    have executed this Agreement or a counterpart hereof, and shall have agreed
    to be bound by all the terms and conditions hereof.

         2.  Each certificate delivered to any holder of shares of such Capital
    Stock shall contain the legend required by Section D above.

II. PRESERVATION OF VOTING CHARACTERISTICS.

    In any case in which this Agreement requires or permits a vote of the
Stockholders bound hereby, then, except as provided in Article IV hereof with
respect to amendment or termination of this Agreement, such vote shall be in
accordance with the voting characteristics of the various Classes and Series of
Stock, as provided in the certificate of incorporation and the by-laws of the
Company.  In particular, each share of Series A-1 Stock shall be entitled to two
(2) votes per share, each share of Series A-2 Stock, Class B-1 Stock and Class
B-2 Stock shall be entitled to one (1) vote per share, and each share of Series
A-3 Stock, Class C-1 and Class C-R Stock shall be non-voting, unless otherwise
required by the Certificate of Incorporation of the Company, the by-laws of the
Company or applicable law. Furthermore, if for any reason the provisions of the
Certificate of Incorporation of the Company (currently Article Fifth of the
Second Restated Certificate of Incorporation) and/or of the by-laws of the
Company (currently Article III, Section 3 of the Amended and Restated By-Laws)
which provide for weighted voting by directors cannot be implemented or
enforced, the parties hereto agree to adopt such other provisions or procedures
to achieve, to the maximum extent possible, the same result as would have been
achieved under such provisions of the Second Restated Certificate of
Incorporation and the Amended and Restated By-Laws.

III.  TERM.

    Unless earlier terminated by agreement of the parties as provided in Article
IV hereof, this Agreement shall remain in full force and effect for a period of
twenty (20) years commencing with the date hereof.  Upon termination of this
Agreement for any reason, each Stockholder shall surrender to the Company the
certificates representing his shares of Capital Stock and the Company shall
issue to him, in lieu thereof, new certificates which shall bear no reference to
this Agreement or to any of the restrictions on transferability set forth
herein.

IV. AMENDMENT; TERMINATION.

    Any and all provisions of this Agreement may be modified or terminated only
upon a vote of the holders of (i) a majority of the shares of Class B-2 Stock;
and (ii) a majority of shares of Preferred Stock and of the shares of Class B-1
Stock, which shares of Preferred Stock and Class B-1 Stock shall be voted
together as a single class for purposes of this Article IV; provided, however,
that after there has been a public offering, or a public offering approved by
the requisite vote of the Board of Directors, then the Rights of First, Second
and Third Offer shall terminate with respect to all shares of the Capital Stock
unless, by vote of the holders of 

                                      -9-
<PAGE>
 
a majority of the shares of the Preferred Stock and the Class B-1 Stock (voted
together as a single class), the holders of such classes of Capital Stock agree
to continue the Rights of First, Second and Third Offer as to the Preferred
Stock, the Class B-1 Stock, the Class C-1 Stock and the Class C-R Stock.

V.  NOTICES.

    Any and all notices required or permitted hereby or other communications in
connection herewith shall be in writing, sent by courier, telex, telegram
(charges prepaid) to the respective addresses set forth below or to such other
address or to such facsimile telephone or telex number with respect to any party
as such party shall notify the others in writing pursuant hereto, and, except as
otherwise specifically provided herein, shall be deemed to have been received on
the day sent if sent by facsimile transmission, or, if sent by courier, telex,
telecopier or telegram on the date actually received.

    [Names and addresses omitted.]

VI. AUTHORITY OF AND AGREEMENT BY THE COMPANY.

    A.   Authority.  The proper officers of the Company have been authorized to
enter into this Agreement on behalf of the Company by a resolution adopted by
unanimous written consent of its Board of Directors.

    B.   Agreements Generally.  The Company agrees for itself and its successors
and assigns that (i) insofar as is proper or required, it consents to this
Agreement; (ii) it will not transfer or reissue any shares of Common Stock in
violation of this Agreement, or without requiring proof of compliance with this
Agreement; and (iii) all other actions required of the Company pursuant to the
terms of this Agreement shall be promptly and faithfully performed.

    C.   Agreement with Respect to Exercise of Warrants.  The Company agrees
that, in the event of the exercise of any warrants (whether now outstanding or
hereafter issued) to purchase shares of the Common Stock (of any Class or
Series), no such shares shall be issued until such time as the warrant holder or
other person(s) designated thereby to receive shares as a result of such
exercise shall execute and agree to be bound by all of the terms and conditions
of this Agreement; provided, however, that any warrants issued to holders of
subordinated indebtedness of the Company, the proceeds of which constitute, or
are applied to retire, bridge financing obtained in connection with the
formation of the Company or the acquisition of Coldwell Commercial, and any
securities of the Company issued upon exercise thereof, shall be issued free of
any and all terms and conditions of this Agreement.

    D.   Agreement with Respect to Development of Business.  The Company, in
order to avail itself, the Japanese Stockholders and the senior lender to the
Company, of the potential benefits that may exist by virtue of the Japanese
Stockholders' involvement in the Company through their equity ownership and
representation on the respective Boards of Directors of the Company and Coldwell
Commercial, as well as through the senior lender's agreement to provide the
senior loan facility to the Company, hereby agrees to use its best efforts, as
soon as practicable following the acquisition of Coldwell Commercial by the
Company, to cause Coldwell Commercial to explore methods by which it, the
Japanese Stockholders and the senior lender can develop and expand their
respective businesses by virtue of the synergy that may be achieved through
arrangements between Coldwell Commercial and one or more of the Japanese
Stockholders and the senior lender, including, for example, placement of
trainees or business development personnel of the Japanese Stockholders or the
senior lender in various Coldwell Commercial offices (in which case the Company
will provide such trainees or business development personnel with office
facilities and secretarial assistance) joint ventures between Coldwell
Commercial and one or more of the Japanese Stockholders or their affiliates,
exchange of information and the establishment of Coldwell Commercial offices in
Tokyo.

                                      -10-
<PAGE>
 
VII.  GENERAL PROVISIONS AND MISCELLANEOUS AGREEMENTS.

    A.   Agreement of Carlyle L.P. and Malek.  Carlyle and Malek hereby agree
that Carlyle Investment, the CCCLP and CM shall have been organized, and shall
become signatories to this Agreement, on or before the date of acquisition of
Coldwell Commercial by the Company.

    B.   Counterparts.  This Agreement may be executed in counterparts, each one
of which shall be deemed an original, and all the counterparts together shall
constitute one and the same Agreement.

    C.   Entire Agreement.  This Agreement constitutes the entire agreement of
the parties relating to the subject matter hereof and, except to the extent that
other contracts or agreements are specifically referenced herein, supersedes all
prior agreements with respect thereto.

    D.   Binding Effect.  This Agreement shall inure to the benefit of and be
binding upon the Company and each Stockholder and its or his successors,
assigns, heirs, legatees, personal representatives and assigns, but neither this
Agreement nor any right or obligation hereunder shall be assignable by any party
without the express written consent of all of the other parties hereto.

    E.   Headings and Captions.  The headings and captions herein are inserted
solely for the convenience of reference of the parties, are not a part of this
Agreement and are not intended to govern, limit or aid in the construction of
any term or provision hereof and shall not be used for interpretation or
determination of the validity of this Agreement or any portion hereof.

    F.   Severability.  If any term(s) or provision(s) of this Agreement or the
application thereof to any person or circumstance shall for any reason and to
any extent be held invalid or unenforceable, the remainder hereof and the
application of such term(s) or provision(s) to persons or circumstances other
than those to which it is held invalid or unenforceable shall not be affected
thereby.

    G.   GOVERNING LAW.  THIS AGREEMENT AND THE RIGHTS AND OBLIGATIONS OF THE
PARTIES HERETO SHALL BE GOVERNED BY AND CONSTRUED IN ALL RESPECTS, INCLUDING
ISSUES OF VALIDITY, INTERPRETATION, PERFORMANCE AND ENFORCEMENT, IN ACCORDANCE
WITH THE LAWS OF THE STATE OF DELAWARE, WITHOUT REFERENCE TO THE PRINCIPLES OF
CONFLICTS OF LAW THEREOF.  EACH OF THE PARTIES HERETO IRREVOCABLY CONSENTS TO,
AND WAIVES ANY OBJECTION TO, THE EXERCISE OF PERSONAL JURISDICTION BY THE COURTS
OF THE STATE OF DELAWARE WITH RESPECT TO ANY ACTION OR PROCEEDING ARISING OUT OF
THIS AGREEMENT.

    H.   Gender; Number.  Whenever required by the context, all words used in
this Agreement in the singular number shall include the plural and vice versa,
and all words used in any gender shall extend to and include all genders or be
neutral.

    I.   After-Acquired Capital Stock and Certain Transferees.  If required
under the terms hereof, any person or entity, which is not a party to this
Agreement, which acquires shares of Capital Stock subsequent to April 18, 1989
shall become a party to this Agreement, with all the rights and obligations of a
Stockholder, upon executing an Adoption Agreement in the form approved by the
Board of Directors of the Company.

                                      -11-
<PAGE>
 
- --------------------------------------------------------------------------------
                         CB COMMERCIAL HOLDINGS, INC.
                         CLASS B-2 COMMON STOCK PROXY
 
          THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS
 
  The undersigned hereby acknowledges receipt of the Proxy Statement and
notice of Special Meeting of Stockholders to be held on Wednesday, October 30,
1996 and hereby revokes all previous proxies and appoints James J. Didion,
Walter V. Stafford and David A. Davidson as proxies (each with the power to
appoint his substitute and with power to act alone) of the undersigned to vote
all the shares of Class B-2 Common Stock of CB Commercial Holdings, Inc. (the
"Company") which the undersigned would be entitled to vote as designated on the
reverse side at such meeting and any postponement or adjournment thereof.
 
  THIS PROXY, WHEN PROPERLY EXECUTED, WILL BE VOTED IN THE MANNER DIRECTED
HEREIN BY THE UNDERSIGNED STOCKHOLDER. IF NO DIRECTION IS MADE, THIS PROXY
WILL BE VOTED FOR THE PROPOSAL AND AS SAID PROXY DEEMS ADVISABLE ON SUCH OTHER
BUSINESS AS MAY PROPERLY COME BEFORE THE MEETING.
 
                                CB COMMERCIAL HOLDINGS, INC. 
                                P.O. BOX 11277
                                NEW YORK, N.Y. 10203-0277
            (Continued, and to be dated and signed, on other side)
- --------------------------------------------------------------------------------
<PAGE>
 
1. To approve the proposed recapitalization of the Company's capital structure
   and the transactions contemplated thereby described in the proxy statement. 
 
          FOR [_]    AGAINST [_]     ABSTAIN [_]
 
 
2. To consider and act upon such other matters as may properly come before the
   meeting.

          FOR [_]    AGAINST [_]     ABSTAIN [_]


CHANGE OF ADDRESS AND OR COMMENTS MARK HERE  [_]

Please sign exactly as name(s) appear on this proxy. If signing for estates,
trusts or corporations, your title and capacity should be stated. If shares
are held jointly, each holder should sign. Persons signing in a fiduciary ca-
pacity should indicate their full title in such capacity.

Dated _______________________ , 1996

____________________________________
            Signature

____________________________________
     Signature if held jointly
 
PLEASE MARK, SIGN, DATE AND RETURN THE PROXY CARD 
PROMPTLY USING THE ENCLOSED ENVELOPE.

VOTES MUST BE INDICATED (X) IN BLACK OR BLUE INK.[X]

- --------------------------------------------------------------------------------

<PAGE>
 
- --------------------------------------------------------------------------------
                         CB COMMERCIAL HOLDINGS, INC.
                         CLASS B-2 COMMON STOCK PROXY
 
                           CAPITAL ACCUMULATION PLAN
 
          THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS
 
  The undersigned hereby acknowledges receipt of the Proxy Statement and notice
of Special Meeting of Stockholders to be held on Wednesday, October 30, 1996 and
hereby revokes all previous proxies and appoints T. Rowe Price Trust Company,
the trustee ("Trustee") of the CB Commercial Holdings, Inc. Capital Accumulation
Plan, as proxy of the undersigned to vote all the shares of Class B-2 Common
Stock of CB Commercial Holdings, Inc. (the "Company") held by Trustee on behalf
of the undersigned as designated on the reverse side at such meeting and any
postponement or adjournment thereof. If the undersigned makes no indication as
to how Trustee is to vote as to a particular matter, then unless otherwise
indicated, Trustee is directed to vote the shares of Class B-2 Common Stock of
the Company held by Trustee on behalf of the undersigned as directed by the
Operating Committee of the Board of Directors of the Company.
 
  THIS PROXY, WHEN PROPERLY EXECUTED, WILL BE VOTED BY TRUSTEE IN THE MANNER
DIRECTED HEREIN BY THE UNDERSIGNED PARTICIPANT IN THE CAPITAL ACCUMULATION
PLAN. IF NO DIRECTION IS MADE, TRUSTEE WILL VOTE SUCH SHARES AS DIRECTED BY
THE OPERATING COMMITTEE OF THE BOARD OF DIRECTORS OF THE COMPANY.

                                CB COMMERCIAL HOLDINGS, INC. 
                                P.O. BOX 11277
                                NEW YORK, N.Y. 10203-0277

            (Continued, and to be dated and signed, on other side)

- --------------------------------------------------------------------------------
<PAGE>
 
- --------------------------------------------------------------------------------
 
1. To approve the proposed recapitalization of the Company's capital structure
   and the transactions contemplated thereby described in the proxy statement. 
 
             FOR [_]     AGAINST [_]     ABSTAIN [_]
 
2. To consider and act upon such other matters as may properly come before the
   meeting.

             FOR [_]     AGAINST [_]     ABSTAIN [_]

CHANGE OF ADDRESS AND OR COMMENTS MARK HERE  [_]

Please sign exactly as name(s) appear on this proxy. If signing for estates,
trusts or corporations, your title and capacity should be stated. If shares
are held jointly, each holder should sign. Persons signing in a fiduciary ca-
pacity should indicate their full title in such capacity.

Dated ___________________________ , 1996

________________________________________
               Signature

________________________________________
       Signature if held jointly
 
PLEASE MARK, SIGN, DATE AND RETURN THE PROXY CARD 
PROMPTLY USING THE ENCLOSED ENVELOPE.

VOTES MUST BE INDICATED (X) IN BLACK OR BLUE INK.[X]

- --------------------------------------------------------------------------------


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