BRITE VOICE SYSTEMS INC
DEF 14A, 1996-04-02
TELEPHONE & TELEGRAPH APPARATUS
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<PAGE>
                            SCHEDULE 14A INFORMATION
 
                  Proxy Statement Pursuant to Section 14(a) of
            the Securities Exchange Act of 1934 (Amendment No.    )
 
    Filed by the Registrant /X/
    Filed by a Party other than the Registrant / /
 
    Check the appropriate box:
    / /  Preliminary Proxy Statement
    / /  Confidential, for Use of the Commission Only (as permitted by Rule
         14a-6(e)(2))
    /X/  Definitive Proxy Statement
    / /  Definitive Additional Materials
    / /  Soliciting  Material  Pursuant  to  Section  240.14a-11(c)  or  Section
         240.14a-12
 
                                    BRITE VOICE SYSTEMS, INC.
- --------------------------------------------------------------------------------
                (Name of Registrant as Specified In Its Charter)
 
- --------------------------------------------------------------------------------
    (Name of Person(s) Filing Proxy Statement, if other than the Registrant)
 
Payment of Filing Fee (Check the appropriate box):
 
/X/  $125 per  Exchange Act  Rules 0-11(c)(1)(ii),  14a-6(i)(1), 14a-6(i)(2)  or
     Item 22(a)(2) of Schedule 14A.
/ /  $500  per  each party  to  the controversy  pursuant  to Exchange  Act Rule
     14a-6(i)(3).
/ /  Fee  computed  on   table  below   per  Exchange   Act  Rules   14a-6(i)(4)
     and 0-11.
     1) Title of each class of securities to which transaction applies:
        ------------------------------------------------------------------------
     2) Aggregate number of securities to which transaction applies:
        ------------------------------------------------------------------------
     3) Per unit price or other underlying value of transaction computed
        pursuant to Exchange Act Rule 0-11 (Set forth the amount on which the
        filing fee is calculated and state how it was determined):
        ------------------------------------------------------------------------
     4) Proposed maximum aggregate value of transaction:
        ------------------------------------------------------------------------
     5) Total fee paid:
        ------------------------------------------------------------------------
/ /  Fee paid previously with preliminary materials.
/ /  Check box if any part of the fee is offset as provided by Exchange Act Rule
     0-11(a)(2)  and identify the  filing for which the  offsetting fee was paid
     previously. Identify the previous filing by registration statement  number,
     or the Form or Schedule and the date of its filing.
     1) Amount Previously Paid:
        ------------------------------------------------------------------------
     2) Form, Schedule or Registration Statement No.:
        ------------------------------------------------------------------------
     3) Filing Party:
        ------------------------------------------------------------------------
     4) Date Filed:
        ------------------------------------------------------------------------
<PAGE>
                                     [LOGO]
 
                           BRITE VOICE SYSTEMS, INC.
                          7309 EAST 21ST STREET NORTH
                           WICHITA, KANSAS 67206-1083
 
                            ------------------------
 
                    NOTICE OF ANNUAL MEETING OF STOCKHOLDERS
                            TO BE HELD MAY 14, 1996
 
                             ---------------------
 
To Our Stockholders:
 
    NOTICE  IS HEREBY  GIVEN that  the Annual  Meeting of  Stockholders of Brite
Voice Systems, Inc. will be held  at the Company's corporate headquarters,  7309
East 21st Street North, Wichita, Kansas, on Tuesday, May 14, 1996, at 9:30 a.m.,
for the following purposes:
 
    1.  To  elect a Board of  Directors (seven members) to  serve until the next
        Annual Meeting  of Stockholders  and until  their respective  successors
        have been elected and qualified;
 
    2.  To approve and adopt the Amended and Restated 1990 Non-Employee Director
        Stock Option Plan;
 
    3.  To   approve  and  ratify  the   appointment  of  Arthur  Andersen  LLP,
        independent public accountants, as auditors for the current fiscal year;
        and
 
    4.  To transact such other business as may properly come before the  meeting
        or any adjournment thereof.
 
    The   enclosed  Proxy  Statement  includes  information  relating  to  these
proposals.
 
    All stockholders of record as  of the close of  business on March 29,  1996,
are  entitled either to attend and vote in  person any shares held by them or to
attend and vote by proxy any shares held by them. A majority of the  outstanding
shares of the Company is required for a quorum.
 
    The  Board of Directors and management sincerely desire your presence at the
meeting. However, so that we may be sure that your vote will be included, please
sign and return the enclosed proxy promptly. If you attend the meeting, you  may
revoke your proxy and vote in person.
 
                                          By Order of the Board of Directors
 
                                                 [SIGNATURE]
 
                                          Glenn A. Etherington
                                               SECRETARY
April 12, 1996
 
                                    IMPORTANT
 PLEASE  SIGN AND  DATE THE  ACCOMPANYING PROXY AND  RETURN IT  PROMPTLY IN THE
 ENCLOSED STAMPED ENVELOPE. THE PROXY MAY BE REVOKED BY YOU AND THE  SUBMISSION
 OF  YOUR PROXY WILL NOT AFFECT YOUR RIGHT  TO VOTE IN PERSON IF YOU ATTEND THE
 MEETING.
<PAGE>
                           BRITE VOICE SYSTEMS, INC.
                          7309 EAST 21ST STREET NORTH
                           WICHITA, KANSAS 67206-1083
 
                            ------------------------
 
                                PROXY STATEMENT
                                      FOR
                         ANNUAL MEETING OF STOCKHOLDERS
                            TO BE HELD MAY 14, 1996
 
                             ---------------------
 
                    SOLICITATION AND REVOCABILITY OF PROXIES
 
    This  Proxy Statement is furnished by the  Board of Directors of Brite Voice
Systems, Inc. (the "Company") in connection with the solicitation of proxies for
use at  the Annual  Meeting of  Stockholders to  be held  May 14,  1996, at  the
Company's  corporate headquarters, 7309 East 21st Street North, Wichita, Kansas,
and at any  adjournment thereof.  The shares represented  by the  form of  proxy
enclosed  herewith will  be voted  in accordance  with the  specifications noted
thereon. If no choice is  specified, said shares will be  voted in favor of  the
proposals set forth in the attached notice. The proxy also confers discretionary
authority  with respect to amendments or variations to matters identified in the
Notice of Meeting and other matters which may properly come before the  meeting.
There are no rights of appraisal or similar rights of dissenters with respect to
any  of the matters  proposed to be  considered at the  meeting. The approximate
date on which this Proxy Statement and  the enclosed proxy are first being  sent
to stockholders is April 12, 1996.
 
    A  stockholder who has given a proxy may revoke it as to any motion on which
a vote has not already been passed by signing a proxy bearing a later date or by
a written notice delivered to the Secretary of the Company at the office of  the
Company,  at any time up to the meeting or any adjournment thereof, or delivered
to the Chairman  of the meeting  on the day  of the meeting  or any  adjournment
thereof.  A stockholder may appoint a person, other than the Board of Directors'
nominees, to represent him at  the meeting. This right  may be exercised by  the
insertion  of said person's name in the blank space provided and by striking out
the names of the Board of Directors' nominees, or by the submission of a similar
form of proxy.
 
    The cost  of solicitation  of these  proxies will  be paid  by the  Company,
including  reimbursements paid to brokerage firms and other custodians, nominees
and fiduciaries for reasonable costs  incurred in forwarding the proxy  material
to,  and solicitation of proxies  from, the beneficial owners  of shares held of
record by  such persons.  The Company  has  not engaged  any person  to  solicit
proxies in connection with the meeting.
 
                               VOTING AT MEETING
 
    Only  stockholders of  record on the  books of  the Company at  the close of
business on March 29, 1996, the record date established for the Annual  Meeting,
will  be  entitled  to  vote at  the  meeting.  On March  29,  1996,  there were
11,713,921 shares of Common  Stock outstanding and  no other voting  securities.
Stockholders  of the Company have the right to cumulate votes in the election of
Directors (i.e., each  stockholder is entitled  to as many  votes as equals  the
number  of shares of stock held by him  or her on the record date, multiplied by
the number of  Directors to be  elected, and such  votes may all  be cast for  a
single  candidate, or may be distributed among several or all of the candidates,
as the  stockholder  sees fit).  On  all  other matters,  all  stockholders  are
entitled  to one vote per share. Directors  are elected by a plurality vote. All
other proposals will be determined by a vote of a majority of the shares present
in person or represented by proxy and voting on such matters.
<PAGE>
    Shares represented by proxies  containing abstentions, or indicating  broker
non-votes,  will  be  considered  as  present at  the  meeting  for  purposes of
determining the presence of a quorum. However, abstentions and broker  non-votes
will not otherwise be counted on any matters.
 
                             COMMON STOCK OWNERSHIP
 
    The following table sets forth certain information, furnished by the persons
named below, concerning beneficial ownership of the Company's Common Stock as of
March  29, 1996 (except as otherwise indicated)  by (i) each person known by the
Company to own  beneficially more than  5% of the  outstanding shares of  Common
Stock; (ii) each Director and nominee for Director of the Company; (iii) each of
the  executive officers  named in the  table under the  heading "Compensation of
Directors and Executive Officers  -- Summary Compensation  Table"; and (iv)  all
Directors and officers of the Company as a group.
 
<TABLE>
<CAPTION>
                                                                             NUMBER OF SHARES
                                                                               BENEFICIALLY     PERCENT OF
NAME                                                                            OWNED (1)       CLASS (2)
- ---------------------------------------------------------------------------  ----------------   ----------
<S>                                                                          <C>                <C>
Stanley G. Brannan ........................................................    1,447,562(3)        12.3%
 7309 East 21st Street North
 Wichita, Kansas 67206
Alan C. Maltz .............................................................    1,305,106(4)        11.1%
 50 Broad Street
 20th Floor
 New York, New York 10004
FMR Corp., ................................................................      650,500(5)         5.6%
 Fidelity Management & Research Co.,
 Edward C. Johnson 3d, and
 Abigail P. Johnson
 82 Devonshire Street
 Boston, Massachusetts 02109
Perry E. Esping............................................................      445,000            3.8%
Glenn A. Etherington.......................................................       68,517           *
Leon A. Ferber.............................................................      137,500            1.2%
C. MacKay Ganson, Jr.......................................................       29,862(6)        *
David S. Gergacz...........................................................        5,000           *
David F. Hemmings..........................................................      146,000(7)         1.2%
John F. Kelsey, III........................................................        7,833           *
Scott A. Maltz.............................................................      472,621            4.0%
Donald R. Walsh............................................................       44,499           *
All Directors and Executive Officers as a Group (11 persons)...............    4,109,500           34.1%
</TABLE>
 
- ------------------------
*   Less than 1% of the outstanding Common Stock
 
(1) Except  as otherwise indicated, the listed  beneficial owner has sole voting
    and investment power with respect to such shares.
 
(2) In calculating the percentages shown, as required by the proxy  solicitation
    rules  of the Securities and Exchange Commission, the number of shares owned
    by the named individuals includes the shares they had the right to  purchase
    within 60 days of March 29, 1996 upon exercise of stock options. The options
    held  by the  named individuals  and the  group are:  Stanley G.  Brannan --
 
                                       2
<PAGE>
    25,000; Perry E. Esping -- 10,000;  Glenn A. Etherington -- 67,222; Leon  A.
    Ferber -- 12,500; C. MacKay Ganson, Jr. -- 9,000; David S. Gergacz -- 5,000;
    David  F. Hemmings -- 145,000; John F. Kelsey, III -- 5,000; Donald R. Walsh
    -- 43,750; and the group -- 322,472.
 
(3) Includes 25,000  shares owned  by Mr.  Brannan's wife.  Also includes  6,000
    shares  held in trust for the  benefit of Mr. Brannan's children, beneficial
    ownership of which is disclaimed by Mr. Brannan.
 
(4) Includes 80,000 shares  held by  Mr. Maltz as  custodian for  his two  minor
    daughters, beneficial ownership of which is disclaimed by Mr. Maltz.
 
(5) Fidelity Management & Research Co. is a wholly owned subsidiary of FMR Corp.
    and  an investment  advisor registered under  Section 203  of the Investment
    Advisers Act of 1940.  Edward C. Johnson,  3d is Chairman  of FMR Corp.  and
    Abigail Johnson is a director of FMR Corp. The information is derived from a
    Schedule 13G jointly filed with the Commission by the reporting persons. The
    number  of shares owned is as of December 31, 1995. The percentage amount is
    calculated as of March 29, 1996.
 
(6) Includes 4,300  shares held  by Tucker  Anthony  & R.L.  Day, Inc.  for  the
    benefit  of the C.  MacKay Ganson, Jr.  SEP IRA. Also  includes 3,081 shares
    held by the CMG Trust u/d/t 12/19/68 for the benefit of Carol Ganson, as  to
    which Mr. Ganson is trustee.
 
(7) Includes  1,000 shares owned  by Mr. Hemmings'  son, beneficial ownership of
    which is disclaimed by Mr. Hemmings.
 
      COMPLIANCE WITH SECTION 16(A) OF THE SECURITIES EXCHANGE ACT OF 1934
 
    Section 16(a) of the Securities Exchange  Act of 1934 requires officers  and
directors and persons who beneficially own more than 10% of the Company's Common
Stock  to file initial reports of ownership  and reports of changes in ownership
with the Securities  and Exchange  Commission. Officers,  directors and  greater
than 10% beneficial owners are required by applicable regulations to furnish the
Company  with  copies of  all Section  16(a) forms  they file.  On the  basis of
reports and representations submitted by the Directors and executive officers of
the Company, all Forms 3, 4 and 5 showing ownership of, and changes of ownership
in, the  Company's  Common  Stock  during  1995,  were  timely  filed  with  the
Securities  and Exchange Commission,  except that David F.  Hemmings was late in
the filing of a Form 4 report.
 
                                 PROPOSAL NO. 1
                             ELECTION OF DIRECTORS
 
NOMINEES
 
    Pursuant to  the Company's  Bylaws, the  Board of  Directors has  fixed  the
number  of  Directors at  seven and  approved the  slate of  nominees identified
below. If any individual nominated for  election as a Director is not  available
at  the time of the Annual Meeting to serve as a Director if so elected, proxies
cast on behalf of that nominee may be voted for the remaining nominees and for a
substitute nominee
 
                                       3
<PAGE>
designated by the proxy holders or  the current Board of Directors. The  Company
expects  all nominees  to be  available to  serve if  elected as  Directors. The
nominees, and certain information with respect to each of them, are as follows:
 
<TABLE>
<CAPTION>
               NAME                     AGE                      POSITION WITH COMPANY                   DIRECTOR SINCE
- ----------------------------------      ---      -----------------------------------------------------  ----------------
<S>                                 <C>          <C>                                                    <C>
Stanley G. Brannan                          46   Chairman of the Board and President                        October 1984
Perry E. Esping (1)                         61   Director                                                       May 1990
C. MacKay Ganson, Jr. (1)(2)                56   Director                                                    August 1993
David S. Gergacz (1)                        47   Director                                                       May 1994
John F. Kelsey, III (1)(2)                  49   Director                                                       May 1994
Alan C. Maltz                               45   Executive Vice President and Director                       August 1995
Scott A. Maltz                              38   Vice President and Director                                 August 1995
</TABLE>
 
- ------------------------
(1) Member of Compensation Committee
 
(2) Member of Audit Committee
 
    STANLEY G.  BRANNAN  is  Brite's  founder  and  has  been  President,  Chief
Executive  Officer  and Chairman  of  the Board  since  its inception.  Prior to
founding  the  Company,   Mr.  Brannan  founded   Mycro-Tek,  Inc.,  a   company
specializing  in  the  manufacture  of  microprocessor-based  products  used  in
electronic newsroom systems and television character generators. When  Mycro-Tek
was  acquired by Allied Corporation in 1980,  Mr. Brannan was employed by Allied
and eventually became president of the company's Merganthaler USA Division.
 
    PERRY E.  ESPING  has  served  as President,  Chief  Executive  Officer  and
Director   of  Business   Records  Corporation,  a   publicly  held  corporation
headquartered  in  Dallas,  Texas,  since  1988.  Business  Records  Corporation
provides  services to county governments  and manufactures election products. In
1971, Mr. Esping founded First Data  Resources, Inc. and served as its  Chairman
and  Chief Executive Officer until January 1988. After American Express acquired
First Data Resources, Mr. Esping also  served as President of American  Express'
Data  Based Services Group USA from 1986 until 1988. Mr. Esping is a director of
Computer Management Services, Inc.
 
    C. MACKAY GANSON, JR. is a  partner of Ganson & Company Fiduciary  Services,
formerly Taylor, Ganson & Perin Fiduciary Services, a small, privately-held firm
providing  fiduciary  and trust  services for  individuals.  Prior to  1982, Mr.
Ganson was Vice President with Bank  of Boston's venture capital affiliate.  Mr.
Ganson  is  active in  venture capital  investing  and serves  as a  director of
several privately-held companies. He became a  Director of the Company in  1993,
having served as a director of Perception Technology Corporation since 1982.
 
    DAVID  S.  GERGACZ  was elected  President  and Chief  Executive  Officer of
Cincinnati Bell Telephone and Executive Vice President of Cincinnati Bell, Inc.,
in August 1995. From March 1993 to August 1995, Mr. Gergacz was President, Chief
Executive  Officer  and  a  director  of  Rogers  Cantel,  Inc.,  the   wireless
communications  company providing  cellular voice,  data and  messaging services
throughout Canada.  From July  1991  to February  1993,  Mr. Gergacz  was  Chief
Executive Officer of Boston Technology, Inc., a leading manufacturer of computer
products  designed to enhance services of  telephone companies around the world.
As a founder of  Sprint Corporation, Mr. Gergacz  was primarily responsible  for
developing  the  first global  fiber optic  network. From  1986 until  1991, Mr.
Gergacz held a number of management  positions with Sprint and, as President  of
the   Network   Systems   Division,   led   Sprint   in   winning   the  Federal
Telecommunications System contract.  Mr. Gergacz  is a  director of  Micrografx,
Inc.
 
    JOHN  F. KELSEY, III has  been President and sole  stockholder of The Kelsey
Group, Inc. since 1986. The Kelsey Group serves as a consultant to directory and
newspaper publishers, telephone companies, industry suppliers and  entrepreneurs
in  identifying opportunities  in, and  developing products  for, the electronic
publishing market. The Kelsey Group also publishes industry-specific  analytical
studies on emerging technologies, including THE KELSEY
REPORT-Registered  Trademark-, distributed to  subscribing industry clients, and
 
                                       4
<PAGE>
regularly sponsors conferences  for Yellow Pages  and newspaper publishers.  Mr.
Kelsey  has been involved in the  electronic information services industry since
1978 when,  as  District Manager  at  AT&T,  he was  responsible  for  strategic
planning  of interactive services.  Mr. Kelsey also  held several positions with
Dow Jones & Company beginning in 1980.
 
    ALAN C. MALTZ became Executive Vice President and a Director of the  Company
upon  the Company's acquisition of Telecom Services Limited (U.S.) Inc., Telecom
Services Limited (West), Inc. ("TSL  (West)"), TSL Software Services, Inc.,  and
TSL  Management Group, Inc. (collectively the "TSL Companies"). Mr. Maltz served
as Vice President and a director of  TSL (West) and as President and a  director
of  each of the other  TSL Companies since their  incorporation at various times
between July 1986 and December 1992. Prior to co-founding the TSL Companies, Mr.
Maltz was Vice President of Telecommunications Systems at Bankers Trust  Company
where   he  managed  the  engineering,  design   and  operation  of  all  global
telecommunications systems since 1974. Prior to his employment by Bankers  Trust
Company,  Mr. Maltz was employed as a  project engineer by Western Union and New
York Telephone Company.
 
    SCOTT A. MALTZ became Vice President and a Director of the Company upon  the
Company's  acquisition of the TSL Companies in  1995. Mr. Maltz was a co-founder
and President  of  TSL  (West)  since  its  formation  in  1989.  Prior  to  his
association  with  TSL (West),  Mr.  Maltz was  employed  by Bain  &  Company, a
management consulting firm where he consulted clients in the telecommunications,
financial services and personal computer industries.
 
    Under the  terms of  the Agreement  and Plan  of Reorganization  and  Merger
relating  to the Company's  acquisition of the TSL  Companies, those persons who
were the  stockholders of  the TSL  Companies have  the right  to designate  two
persons  to be nominated for election to the Company's Board of Directors during
the period that they collectively own at least 20% of the issued and outstanding
shares of Common Stock. At such time as their collective ownership is less  than
20%  of  the issued  and outstanding  shares  of Common  Stock, and  until their
collective ownership is less  than 10% of the  issued and outstanding shares  of
Common  Stock,  such  persons have  the  right  to designate  one  person  to be
nominated for election to  the Company's Board of  Directors. Alan C. Maltz  and
Scott  A. Maltz were originally designated as nominees to the Company's Board of
Directors in August 1995 following consummation of the merger. Alan C. Maltz and
Scott A. Maltz are brothers.
 
BOARD MEETINGS AND COMMITTEES
 
    The Board of Directors of the Company held five meetings during 1995.
 
    The  Company's  Audit  Committee  recommends  selection  of  the   Company's
independent  auditors,  reviews  the  scope  and  results  of  the  audit, makes
inquiries as  to  the  adequacy  of  the  Company's  accounting,  financial  and
operating  controls,  and reports  findings  and recommendations  to  the Board.
During 1995, this Committee met on two occasions.
 
    The Company's Compensation  Committee determines the  cash compensation  for
all  Board-elected officers  of the  Company and  determines the  recipients and
amounts of stock option grants. During 1995, this Committee met on one occasion.
 
    The Company has no standing nominating committee.
 
    During 1995, no  Director attended  less than 75%  of the  aggregate of  all
meetings  of the Board  of Directors and  the Committees, if  any, on which such
Director served and which were held during the period that such person served on
the Board or such Committee.
 
                                       5
<PAGE>
                COMPENSATION OF DIRECTORS AND EXECUTIVE OFFICERS
 
DIRECTOR COMPENSATION
 
    Directors of the Company who are  not officers currently receive $1,000  for
each  Board meeting personally attended, $250 for each conference telephone call
Board meeting attended and an annual fee of $5,500. Each Director also  receives
$500 for each Committee meeting attended which is held other than in conjunction
with  a regularly  scheduled Board  meeting. Directors  are also  reimbursed for
expenses incurred in attending such meetings.
 
EXECUTIVE COMPENSATION
 
    The  following  Summary  Compensation  Table   shows  the  cash  and   other
compensation  paid or  to be  paid by  the Company  and its  subsidiaries to the
Company's Chief Executive  Officer and  the other four  most highly  compensated
executive  officers  of the  Company (the  "Named  Executive Officers")  for the
fiscal years ended December 31, 1995, 1994 and 1993.
 
                           SUMMARY COMPENSATION TABLE
 
<TABLE>
<CAPTION>
                                                                         ANNUAL           LONG-TERM
                                                                      COMPENSATION      COMPENSATION
                                                                  --------------------  -------------    ALL OTHER
                                                                   SALARY                  AWARDS       COMPENSATION
NAME AND PRINCIPAL POSITION                              YEAR        ($)     BONUS ($)   OPTIONS (#)        ($)
- -----------------------------------------------------  ---------  ---------  ---------  -------------  --------------
<S>                                                    <C>        <C>        <C>        <C>            <C>
Stanley G. Brannan ..................................       1995    200,000     54,400       100,000        3,169(1)
 Chairman of the Board                                      1994    159,250     78,000           -0-        2,718(2)
 and President                                              1993    141,000     56,772           -0-        4,275(3)
Glenn A. Etherington ................................       1995    158,462     34,000           295        6,769(1)
 Chief Financial                                            1994    123,475     37,000           -0-       41,429(2)
 Officer and Secretary                                      1993     95,475     18,709        60,000        3,006(3)
Leon A. Ferber ......................................       1995    150,001     30,600        50,000        2,767(1)
 Executive Vice                                             1994    150,001     49,000           -0-        2,718(2)
 President                                                  1993    151,925     13,386           -0-          -0-
David F. Hemmings ...................................       1995    160,000     40,800           -0-       41,455(1)
 Executive Vice                                             1994    150,000     83,000           -0-        2,718(2)
 President                                                  1993     97,211     35,695       150,000          -0-
Donald R. Walsh .....................................       1995    160,000     40,800         1,000        5,469(1)
 Executive Vice                                             1994    131,667     63,000           -0-        4,504(2)
 President                                                  1993    123,550     47,310        70,000        4,906(3)
</TABLE>
 
- ------------------------
 
(1) Includes (a) matching contributions under  the Company's 401(k) Plan in  the
    amounts  of $2,647 on behalf of Mr. Ferber,  and $3,049 on behalf of each of
    Messrs. Brannan, Etherington,  Hemmings and Walsh;  (b) term life  insurance
    premiums in the amounts of $2,420 on behalf of Mr. Walsh, and $120 on behalf
    of  each  of  Messrs.  Brannan, Etherington,  Ferber  and  Hemmings;  (c) an
    automobile allowance of $3,600 paid  to Mr. Etherington; and (d)  relocation
    expense  reimbursements  to Mr.  Hemmings of  $38,286 which  amount includes
    estimated income tax expense of $6,500.
 
(2) Includes (a) matching contributions under  the Company's 401(k) plan in  the
    amounts  of $2,036 on  behalf of Mr. Walsh  and $2,550 on  behalf of each of
    Messrs. Brannan, Hemmings, Ferber and  Etherington; (b) term life  insurance
    premiums  in the amounts of $2,468 on behalf of Mr. Walsh and $168 on behalf
    of each  of  Messrs. Brannan,  Hemmings,  Ferber and  Etherington,  and  (c)
    relocation  expense  reimbursements  to Mr.  Etherington  of  $38,711, which
    amount includes estimated income tax expense of $10,704.
 
(3) Represents amounts paid as matching contributions under the Company's 401(k)
    plan and a $1,507 term life insurance premium paid on behalf of Mr. Walsh.
 
                                       6
<PAGE>
    The following table  sets forth information  concerning options to  purchase
Common  Stock granted during 1994 to the Named Executive Officers. The potential
realizable value amounts  shown below  represent values that  might be  realized
upon  exercise immediately prior  to the expiration  of the term  of the options
using 0%,  5% and  10% appreciation  rates set  by the  Securities and  Exchange
Commission,  compounded  annually, and  therefore are  not intended  to forecast
possible future  appreciation, if  any, of  the price  of the  Company's  Common
Stock.
 
                       OPTION GRANTS IN LAST FISCAL YEAR
 
<TABLE>
<CAPTION>
                                       % OF TOTAL                                           POTENTIAL REALIZABLE VALUE AT
                                         OPTIONS                   MARKET                   ASSUMED ANNUAL RATES OF STOCK
                                       GRANTED TO                   PRICE                  PURCHASE PRICE APPRECIATION FOR
                                        EMPLOYEES    EXERCISE        ON                              OPTION TERM
                            OPTIONS     IN FISCAL      PRICE       DATE OF    EXPIRATION   --------------------------------
NAME                      GRANTED(#)      YEAR        ($/SH)        GRANT        DATE       0% ($)     5% ($)     10% ($)
- ------------------------  -----------  -----------  -----------  -----------  -----------  ---------  ---------  ----------
<S>                       <C>          <C>          <C>          <C>          <C>          <C>        <C>        <C>
Stanley G. Brannan......   100,000(1)       21.40%   $   20.00    $   20.00     02/01/05   $     -0-  $ 552,600  $1,221,000
Glenn A. Etherington....       156(2)        0.03%   $   14.98    $   17.62     06/30/95   $     412  $     550  $      687
                               139(3)        0.03%   $   11.79    $   13.87     12/31/95   $     289  $     386  $      482
Leon A. Ferber..........    50,000(4)       10.70%   $   20.00    $   20.00     02/01/05   $     -0-  $ 276,300  $  610,500
Donald R. Walsh.........       500(2)        0.11%   $   14.98    $   17.62     06/30/95   $   1,322  $   1,762  $    2,203
                               500(3)        0.11%   $   11.79    $   13.87     12/31/95   $   1,041  $   1,387  $    1,734
</TABLE>
 
- ------------------------------
(1)  Granted  under 1994  Stock Option Plan  and first exercisable  as to 25,000
     shares on  February 1,  1996, 25,000  shares on  February 1,  1997,  25,000
     shares on February 1, 1998, and 25,000 shares on February 1, 1999.
 
(2)  Granted under Employee Stock Purchase Plan and deemed exercised on June 30,
     1995,  for the exercise price of $14.98 per share, which is equal to 85% of
     the lower of the fair market value of the Common Stock on January 1,  1995,
     or June 30, 1995.
 
(3)  Granted under Employee Stock Purchase Plan and deemed exercised on December
     31, 1995, for the exercise price of $11.79 per share, which is equal to 85%
     of  the lower of the fair market value of the Common Stock on July 1, 1995,
     or December 31, 1995.
 
(4)  Granted under 1994  Stock Option Plan  and first exercisable  as to  12,500
     shares  on  February 1,  1996, 12,500  shares on  February 1,  1997, 12,500
     shares on February 1, 1998, and 12,500 shares on February 1, 1999.
 
    The following table sets  forth, for each of  the Named Executive  Officers,
information  concerning each exercise of options to purchase Common Stock during
the year ended December  31, 1995 and the  fiscal year-end value of  unexercised
options.
 
                AGGREGATED OPTION EXERCISES IN LAST FISCAL YEAR
                       AND FISCAL YEAR-END OPTION VALUES
 
<TABLE>
<CAPTION>
                                                                                               VALUE OF UNEXERCISED
                                                                     NUMBER OF SECURITIES      IN-THE-MONEY OPTIONS
                                                                    UNDERLYING UNEXERCISED    AT FISCAL YEAR-END ($)
                                       SHARES                     OPTIONS AT FISCAL YEAR-END  ----------------------
                                     ACQUIRED ON      VALUE       --------------------------       EXERCISABLE/
NAME                                  EXERCISE     REALIZED ($)   EXERCISABLE/UNEXERCISABLE       UNEXERCISABLE
- -----------------------------------  -----------   ------------   --------------------------  ----------------------
<S>                                  <C>           <C>            <C>                         <C>
Stanley G. Brannan.................         0             0               0/100,000                    0/0
Glenn A. Etherington...............       295           701             49,722/47,500            277,082/201,875
Leon A. Ferber.....................         0             0                0/50,000                    0/0
David F. Hemmings..................         0             0             80,000/70,000            617,500/545,000
Donald R. Walsh....................     1,000         2,363             23,750/55,000            140,313/233,750
</TABLE>
 
              EMPLOYMENT AGREEMENT; CHANGE IN CONTROL ARRANGEMENTS
 
    David  F. Hemmings  is serving  as Executive  Vice President  of the Company
under  an  Employment  Agreement  dated  September  8,  1993  (hereinafter   the
"Agreement").  The Agreement provides for a base salary and participation in the
Company's executive incentive compensation program. The Agreement also  provides
for  benefits  generally provided  to  other Company  executives.  The Agreement
 
                                       7
<PAGE>
is terminable  by  either  party on  two  weeks'  notice. If  the  Agreement  is
terminated  by  the Company  for  cause, Mr.  Hemmings  is not  entitled  to any
severance pay or other benefits. If  the Agreement is terminated other than  for
cause,  Mr. Hemmings will receive  a severance payment equal  to one week of his
then current base salary for each six months of employment, but in no event less
than 13 weeks of such base salary.
 
    Certain of the Company's executive officers have been granted options  under
both the Company's 1984 Incentive Stock Option Plan and the Company's 1994 Stock
Option  Plan. Under  the 1984  Incentive Stock  Option Plan,  in the  event of a
dissolution or liquidation of  the Company, a merger  or consolidation in  which
the Company is not the surviving corporation, or a change of ownership involving
the  transfer of  in excess  of 50% of  the then  outstanding Common  Stock to a
corporation or other entity, person or group of affiliated persons (hereafter "a
Transaction"), holders  of options  will have  the right,  immediately prior  to
consummation  of  the Transaction,  to exercise  all options  granted thereunder
without regard  to the  vesting provisions  contained in  the applicable  option
agreements. The 1994 Stock Option Plan contains a similar provision, except that
the  Board  of  Directors  may,  in its  sole  discretion,  determine  that such
immediate vesting of  the right to  exercise outstanding options  is not in  the
best interests of the Company, in which event the successor corporation would be
required  to  agree to  assume the  outstanding  options or  substitute therefor
comparable options of such successor corporation.
 
                       COMPENSATION COMMITTEE INTERLOCKS
                           AND INSIDER PARTICIPATION
 
    During 1995, Perry E.  Esping, C. MacKay Ganson,  Jr., David S. Gergacz  and
John F. Kelsey, III, all of whom were independent, non-employee directors of the
Company,   composed  the  Compensation  Committee  of  the  Company's  Board  of
Directors. None of them was, during the past fiscal year, an officer or employee
of the  Company or  any of  its subsidiaries,  was formerly  an officer  of  the
Company  or  of  any of  its  subsidiaries,  or had  any  relationship requiring
disclosure herein. No executive officer of the Company served as a member of the
compensation committee (or,  in the absence  of any such  committee, the  entire
board of directors) of another entity, one of whose executive officers served as
a  director of the  Company. Stanley G.  Brannan, President of  the Company, has
participated in the Compensation Committee's deliberations concerning  executive
compensation, other than deliberations concerning his own compensation.
 
           REPORT OF COMPENSATION COMMITTEE ON EXECUTIVE COMPENSATION
 
    The  Compensation Committee of the  Company (the "Committee") determines the
Company's executive compensation policies and sets specific executive  salaries.
The Committee is composed of the non-employee directors of the Company, Perry E.
Esping, C. MacKay Ganson, Jr., David S. Gergacz and John F. Kelsey, III.
 
    The  Company's executive compensation program is designed to attract, retain
and motivate executive officers who are believed to have the abilities necessary
for the  long-term success  of the  Company.  This program  consists of  a  base
salary,  incentive compensation based upon  the achievement of certain specified
revenue and operating profit goals, and stock options.
 
    Stanley G. Brannan, President of the Company, participates in  deliberations
regarding the compensation of other executive officers, but does not participate
in  determining his own  compensation. Mr. Brannan  makes recommendations to the
Committee on the incentive compensation program  to be followed by the  Company,
as  well  as  specific compensation  levels  for each  executive  officer. After
evaluating these  recommendations, the  Committee  recommends programs  and  pay
levels  to the  full Board  for approval. In  making its  recommendations to the
Board, the  Committee  considers  such  factors as  the  salaries  of  executive
officers  in similar positions with comparably sized companies, primarily within
the  Company's  industry;  survey  data  obtained  from  various  sources;   the
experience
 
                                       8
<PAGE>
and  contribution levels of each executive  officer; and the Company's financial
performance during the last  fiscal year. Mr. Brannan's  compensation is set  in
accordance  with the policies and practices  established for the other executive
officers of the Company.
 
    Under  the  Company's  executive  incentive  compensation  plan  for   1995,
executive  officers were entitled to receive  bonuses based upon the achievement
by the Company of  certain revenue and operating  income targets established  by
the  Board of  Directors at  the commencement  of the  year. Each  executive was
assigned a target bonus based upon achieving on-plan performance. Target bonuses
ranged  from  30%  to  40%  of  base  salary  depending  upon  each  executive's
experience,  contribution  and  job  responsibilities.  In  computing  executive
bonuses,  a  formula  was  used   to  determine  the  percentage  of   incentive
compensation  earned by each  executive. Under the  formula, operating income is
weighted three times as heavily as revenue attainment. Below specified levels of
operating income, no bonus is earned. The formula in place for 1995 contained  a
provision  for the adjustment of the revenue and operating income targets in the
event  that  the   Company  consummated  any   acquisitions  during  the   year.
Accordingly,  such  targets were  adjusted as  a result  of the  consummation of
mergers in March and August 1995.
 
    The Committee also grants  stock options to executive  officers in order  to
provide  long-term incentives to the executives and to align the executives with
the goal of maximizing stockholder value over time. Stock options are  generally
granted  at fair  market value, with  vesting occurring at  various dates. Grant
ranges have been  established for  the executives  based upon  the practices  of
comparably-sized  companies in the Company's  and related industries. Individual
grants  may  vary  within  the  range  to  reflect  individual  performance  and
potential.  During 1995, stock options covering 100,000 shares and 50,000 shares
were granted to Mr. Brannan and Mr. Ferber respectively. The Board believes that
the actions taken on  these options were consistent  with the Board's intent  of
providing both meaningful incentives to the Company's executives and appropriate
recognition for outstanding performance.
 
                             COMPENSATION COMMITTEE
                                Perry E. Esping
                             C. MacKay Ganson, Jr.
                                David S. Gergacz
                              John F. Kelsey, III
 
                                       9
<PAGE>
                              COMPANY PERFORMANCE
 
    Set  forth below is  a line graph  comparing the cumulative  total return to
holders of the Company's Common Stock against the cumulative total return of the
Standard & Poor's  500 Stock Index,  and the Standard  & Poor's High  Technology
Composite Index for the period of five fiscal years commencing December 31, 1990
and  ended December 31, 1995. Total return  is based on an assumed investment of
$100 on December  31, 1990 and  reinvestment of dividends  through December  31,
1995.  In the previous year, the total  return on the Company's Common Stock was
compared against the Standard & Poor's 500 Stock Index and a peer group index of
seven stocks. The Company changed measures under the belief that the Standard  &
Poor's  High  Technology Composite  Index better  reflects the  Company's peers,
given business  developments in  the  current fiscal  year. Over  the  five-year
period, the Company's previously-selected peer group outperformed the Standard &
Poor's High Technology Composite Index.
 
     VALUE OF $100 INVESTED ON DECEMBER 31, 1990 WITH DIVIDENDS REINVESTED
 
EDGAR REPRESENTATION OF DATA POINTS USED IN PRINTED GRAPHIC
 
<TABLE>
<CAPTION>
            BRITE VOICE                           STANDARD & POOR'S HIGH
           SYSTEMS, INC.  STANDARD & POOR'S 500       TECH COMPOSITE
<S>        <C>            <C>                     <C>
1990                 100                     100                      100
1991              154.84                  130.47                   114.08
1992               70.97                  140.41                   118.79
1993              274.19                  154.56                   146.13
1994              461.29                   156.6                   170.31
1995              358.06                  215.45                   245.32
</TABLE>
 
<TABLE>
<CAPTION>
                                                       1990       1991       1992       1993       1994       1995
                                                     ---------  ---------  ---------  ---------  ---------  ---------
<S>                                                  <C>        <C>        <C>        <C>        <C>        <C>
Brite Voice Systems, Inc...........................     100.00     154.84      70.97     274.19     461.29     358.06
Standard & Poor's 500..............................     100.00     130.47     140.41     154.56     156.60     215.45
Standard & Poor's High Tech Composite..............     100.00     114.08     118.79     146.13     170.31     245.32
</TABLE>
 
                                       10
<PAGE>
                                 PROPOSAL NO. 2
         PROPOSAL TO APPROVE THE AMENDED AND RESTATED 1990 NON-EMPLOYEE
                           DIRECTOR STOCK OPTION PLAN
 
    On  February 6, 1990,  the Board of Directors  adopted the 1990 Non-Employee
Director Stock Option Plan (the "Director Plan"), and the stockholders  approved
the Director Plan on May 8, 1990. A total of 60,000 shares of Common Stock could
be  issued under the Director Plan. The  Director Plan provided for the grant of
an option  to purchase  10,000 shares  of  the Company's  Common Stock  to  each
director who is neither an officer nor other salaried employee of the Company (a
"Non-Employee  Director"), and each  such option would vest  ratably over a four
year period.  On January  18,  1996, the  Board  of Directors  approved  certain
amendments  to the Director Plan, all of which  are set forth in the Amended and
Restated 1990 Non-Employee Director Stock Option Plan (the "Amended Plan").  The
Amended Plan provides for the grant of an option to purchase 4,500 shares of the
Company's  Common Stock to each Non-Employee Director on the date of approval of
the Amended Plan by the stockholders and, subsequently, on each date of election
of a Non-Employee Director to the Board of Directors. Each option granted  under
the Amended Plan will vest in the grantee and become exercisable cumulatively as
to one third of the shares of Common Stock subject thereto on each of the first,
second  and third anniversaries of the grant date. In addition, the Amended Plan
increases the  number  of shares  issuable  thereunder from  60,000  to  150,000
shares,  the  maximum number  of shares  expected  to be  optioned prior  to the
termination of the Amended Plan in May 2000. If the Company's stockholders elect
the nominees for director described herein, and approve the Amended Plan on  May
14,  1996, each of Messrs. Esping, Ganson, Gergacz and Kelsey will be granted an
option to purchase 4,500 shares of the Company's Common Stock at the fair market
value on such date. On  March 29, 1996, the fair  market value of the  Company's
common stock was $18.50 per share.
 
PURPOSE OF THE AMENDED PLAN
 
    The  Amended Plan  is intended  to promote the  interests of  the Company by
enhancing its ability to  attract and retain the  services of qualified  persons
who are neither officers nor other salaried employees of the Company to serve as
members  of the Board of Directors and to provide such persons an opportunity to
acquire or  increase their  proprietary interests  in the  Company. The  Company
believes  that  the opportunity  to  acquire shares  of  Common Stock  under the
Amended Plan  will create  a stronger  incentive for  Non-Employee Directors  to
expend maximum effort for the growth and success of the Company.
 
DESCRIPTION OF THE AMENDED PLAN
 
    Under  the terms of the  Amended Plan, up to  150,000 shares of Common Stock
are reserved  for issuance  upon  the exercise  of options  ("Options")  granted
thereunder.  The exercise price for each share of Common Stock subject to Option
under the Amended Plan will be 100% of the fair market value of the Common Stock
on the date the Option is granted.
 
    Payment for shares purchased under the Amended Plan must be made in cash  at
the  time  the option  holder delivers  his  written notice  of exercise  to the
Company. The Amended Plan provides  that Options granted thereunder will  expire
ten years from the date of Option grant, subject to earlier termination.
 
    Options granted under the Amended Plan first become exercisable with respect
to  one third of the shares subject thereto  one year after the date of grant of
such Option. Thereafter, an  additional one third of  the shares covered by  the
Option  will become exercisable  on each anniversary  of the date  of the Option
grant until all shares  covered by the Option  are exercisable. In addition,  an
option  holder  may exercise  an Option  for 100%  of the  shares that  were not
otherwise exercisable immediately prior to  the consummation of the  dissolution
or  liquidation of the Company or the occurrence of a merger or consolidation in
which the Company is not the surviving corporation.
 
    In the  event an  option  holder ceases  to  be a  member  of the  Board  of
Directors of the Company for any reason other than death or disability, any then
unexercised options granted to such option holder
 
                                       11
<PAGE>
under  the Amended  Plan will, to  the extent then  not exercisable, immediately
terminate and become void, and any  Options which are then exercisable but  have
not been exercised at the time the option holder so ceases to be a member of the
Board of Directors may be exercised, to the extent they are then exercisable, by
the  option holder  within a period  of ten  days following the  time the option
holder so ceases to be a member of the Board of Directors, but in no event later
than the expiration  date of  the Option.  If an option  holder ceases  to be  a
member  of the Board of  Directors by reason of  disability or death, any Option
granted to such option holder shall be immediately and automatically accelerated
and become fully vested, and any unexercised Option shall be exercisable by  the
option  holder  (or  by the  option  holder's personal  representative,  heir or
legatee in the event of  death) during a period ending  180 days after the  date
the  option holder ceases  to be a member  of the Board of  Directors, but in no
event later than the expiration date of the Option. Any Option granted  pursuant
to  the Amended Plan will not be  assignable or transferable, other than by will
or the laws  of descent  and distribution, and  will be  exercisable during  the
option holder's lifetime only by the option holder.
 
    The  number of shares of Common Stock covered by each outstanding Option and
the price per share thereof will be proportionately adjusted for any increase or
decrease in  the  number of  issued  shares of  Common  Stock resulting  from  a
subdivision  or consolidation of shares  or the payment of  a stock dividend, or
any increase or  decrease in the  number of shares  effected without receipt  of
consideration  by  the Company.  In addition,  if the  Company is  the surviving
corporation in any merger or consolidation, each outstanding Option will pertain
to and apply  to the securities  to which a  holder of the  number of shares  of
Common Stock subject to the Option would have been entitled with a corresponding
proportionate  adjustment of the  Option price per share,  so that the aggregate
Option price thereafter will be the same as the aggregate Option price of shares
remaining  subject  to  the   Option  immediately  prior   to  such  merger   or
consolidation.
 
    The  Board of Directors may at any time and from time to time amend, suspend
or terminate the  Amended Plan  as to  any shares of  Common Stock  as to  which
Options  have not been granted. However, no  amendment by the Board of Directors
shall, without approval by the affirmative vote of the holders of a majority  of
the  shares  present in  person  or by  proxy  and entitled  to  vote at  a duly
constituted stockholders' meeting, (a) materially change the requirements as  to
eligibility  to receive  Options, (b) increase  the maximum number  of shares of
Common Stock in the aggregate that may be sold pursuant to Options granted under
the Amended  Plan, (c)  change the  Option  price per  share, (d)  increase  the
maximum period during which Options may be exercised, (e) extend the term of the
Amended  Plan,  or (f)  materially increase  the  benefits accruing  to eligible
individuals under the Amended Plan.
 
    Unless previously terminated, the Amended  Plan will terminate in May  2000.
No  termination, suspension  or amendment of  the Amended Plan  may, without the
consent of  the option  holder to  whom an  Option has  been granted,  adversely
affect the rights of the option holder.
 
FEDERAL INCOME TAX CONSEQUENCES
 
    Because  the  Options are  not intended  to be  incentive stock  options, as
defined in Section 422A(b) of the Internal Revenue Code of 1986, as amended,  no
gain  or loss will  be recognized by an  option holder at the  time an Option is
granted. Upon  the  exercise of  an  Option,  however, the  option  holder  will
recognize  ordinary  income in  an amount  equal to  the difference  between the
Option exercise price and the fair market value of the Common Stock on the  date
of exercise, or, if the option holder is subject to certain restrictions imposed
by  federal securities  laws, upon the  lapse of those  restrictions, unless the
option holder makes a  special tax election, within  30 days after exercise,  to
have the general rule apply. If the Company complies with applicable withholding
requirements,  it will be entitled  to a business expense  deduction in the same
amount and at  the same time  as the option  holder recognized ordinary  income.
Upon  a subsequent sale or exchange of  shares acquired pursuant to the exercise
of an Option, the option holder will  have taxable gain or loss measured by  the
difference  between the amount realized on the  disposition and the tax basis of
the shares (generally, the amount paid for the shares plus the amount treated as
ordinary   income    at    the   time    the    Option   is    exercised).    If
 
                                       12
<PAGE>
the  shares have  been held  for more  than one  year, such  gain or  loss would
constitute long-term capital gain or loss. Long-term capital gains generally are
now subject to federal income tax at the same rates as ordinary income.
 
STOCKHOLDER APPROVAL
 
    Approval of the  Amended Plan will  require a  vote of the  majority of  the
shareholders,  present  in person  or represented  by proxy,  and voting  at the
Annual Meeting of Stockholders. The Board of Directors recommends a vote FOR the
approval of the Amended Plan.
 
                                 PROPOSAL NO. 3
                    RATIFICATION OF APPOINTMENT OF AUDITORS
 
    The Board of Directors has appointed Arthur Andersen LLP, independent public
accountants, to serve as auditors for the year ending December 31, 1996.  Arthur
Andersen LLP has served as the Company's auditors for the past three years.
 
    It  is expected that a representative of Arthur Andersen LLP will be present
at the Annual  Meeting and  will have  an opportunity  to make  a statement,  if
desired,  and  will  be  available  to  respond  to  appropriate  questions from
stockholders.
 
    The Board of Directors unanimously recommends a vote FOR the appointment  of
Arthur Andersen LLP as auditors for the year ending December 31, 1996.
 
                                 OTHER MATTERS
 
    The  Board of  Directors does  not intend  to bring  any matters  before the
Annual Meeting,  other  than those  specifically  set  forth in  the  Notice  of
Meeting,  and is not aware of any matter to be brought before the Annual Meeting
by others. If  any other matters  properly come  before the meeting,  it is  the
intention  of the persons named in the  accompanying Proxy to vote such Proxy in
accordance with the judgment of the Board of Directors.
 
                             STOCKHOLDER PROPOSALS
 
    The  Company  currently  intends  to   hold  its  1997  Annual  Meeting   of
Stockholders  in  May 1997.  The  date by  which  stockholder proposals  must be
received by the Company for inclusion in  the Proxy Statement and form of  proxy
for  its  1997  Annual  Meeting  of  Stockholders  is  December  1,  1996.  Such
stockholder proposals should  be submitted  to Brite Voice  Systems, Inc.,  7309
East 21st Street North, Wichita, Kansas 67206, Attention: Secretary.
 
                                                 [SIGNATURE]
 
                                          Glenn A. Etherington
                                          SECRETARY
 
April 12, 1996
 
                                       13
<PAGE>
Note:    Appendix  to  form of  proxy statement  filed  with the  Securities and
         Exchange Commission  and not  a part  of, or  appendix to,  such  proxy
         statement.
 
                           BRITE VOICE SYSTEMS, INC.
                AMENDED AND RESTATED 1990 NON-EMPLOYEE DIRECTOR
                               STOCK OPTION PLAN
 
    WHEREAS, the Board of Directors of Brite Voice Systems, Inc. (the "Company")
adopted  and  approved the  1990 Non-Employee  Director  Stock Option  Plan (the
"Original Plan") on February 6, 1990; and
 
    WHEREAS, the Original Plan became effective on May 8, 1990 upon approval  by
the stockholders of the Company; and
 
    WHEREAS,  it is in the best interests  of the Company to amend certain terms
of the Original Plan.
 
    NOW, THEREFORE, the Company hereby amends  the Original Plan and sets  forth
herein  the terms of  its Amended and Restated  1990 Non-Employee Director Stock
Option Plan (the "Plan" or the "Amended and Restated Plan"), as follows:
 
1.  PURPOSE.  The  Plan is intended to promote  the interests of the Company  by
    enhancing  its ability to attract the  services of qualified persons who are
    neither officers  nor  other  salaried  employees  of  the  Company  or  any
    subsidiary  (a "Non-Employee Director") to serve  as members of the Board of
    Directors, to provide  such persons  an opportunity to  acquire or  increase
    their  proprietary interests  in the  Company, which  thereby will  create a
    stronger incentive to expend  maximum effort for the  growth and success  of
    the Company, and will encourage such Non-Employee Directors to remain in the
    service of the Company.
 
2.   RIGHTS TO BE GRANTED.  Under  the Plan, Options may be granted to Optionees
    to purchase, within a specified period of time, a specified number of shares
    of common stock, no  par value, of the  Company ("Stock"). The Option  Price
    shall  be determined in  each instance in  accordance with the  terms of the
    Plan.
 
3.  AVAILABLE SHARES.  The total number of shares of Stock for which Options may
    be granted  under the  Plan  shall not  exceed,  in the  aggregate,  150,000
    shares,  which  number of  shares is  subject  to adjustment  as hereinafter
    provided in Section 14 below. Shares subject to the Plan are authorized  but
    unissued  shares or shares previously  issued and subsequently reacquired by
    the Company. If  any Option  expires, terminates  or is  terminated for  any
    reason  prior to exercise in full, the  shares of Stock that were subject to
    the unexercised portion of such Option shall be available for future Options
    granted under the Plan.
 
4.  GRANT OF OPTIONS.  On the date of approval of the Amended and Restated  Plan
    by  the stockholders, each Non-Employee Director  shall be granted an Option
    to purchase 4,500 shares of Stock at the price and upon the other terms  and
    conditions  specified  herein. Thereafter,  subject  to the  availability of
    shares issued under Section 3 hereof, an Option to purchase 4,500 shares  of
    Stock,  at  the price  and  upon the  other  terms and  conditions specified
    herein, shall be granted to each  Non-Employee Director of the Company  upon
    initial  election or appointment as a Director of the Company, and upon each
    re-election of such Non-Employee Director as a Director of the Company.
 
5.  OPTION  PRICE.   The purchase price  of each  share of Stock  subject to  an
    Option  (the "Option Price") shall be one hundred percent of the fair market
    value of a share of Stock on the date the Option is granted. The fair market
    value of a share of Stock on any day shall be the last reported sales  price
    of  such share on the last day preceding  the date of Option grant as listed
    on the NASDAQ National Market, or if there were no such trades on such  day,
    the last reported sales price of such share on the NASDAQ National Market on
    the last preceding day on which it was traded.
<PAGE>
6.  EFFECTIVE DATE AND TERM OF THE PLAN.
 
    a.  EFFECTIVE DATE.  The Original Plan became effective upon its approval by
       the  stockholders  of  the Company  duly  obtained  on May  8,  1990. The
       amendments to  the  Original Plan,  as  set forth  herein,  shall  become
       effective  upon approval  by the  stockholders of  the Company  at a duly
       convened meeting of  stockholders; provided, however,  that adoption  and
       approval  of the Amended and Restated Plan shall not affect in any manner
       the validity of the  grant or exercise of  any Option heretofore  granted
       under the Original Plan.
 
    b.  TERM.  This Plan shall terminate on May 8, 2000.
 
7.    OPTION AGREEMENTS.   All  Options granted  pursuant to  the Plan  shall be
    evidenced by written agreements ("Option Agreements"), in such form as shall
    be approved by the Board of Directors,  which shall be duly executed by  the
    Company and by the Optionee. The Option Agreements shall contain such terms,
    provisions  and  conditions  not  inconsistent  with  the  Plan  as  may  be
    determined by the Board of Directors.
 
8.  TERM AND EXERCISE OF OPTIONS.
 
    a.  TERM.  Each Option granted under the Plan shall terminate and all rights
       to purchase  shares thereunder  shall cease  upon the  expiration of  ten
       years from the date such Option is granted.
 
    b.   VESTING.  Options granted under the Plan shall vest in the Optionee and
       thus become exercisable in accordance with the following schedule:
 
<TABLE>
<CAPTION>
               CUMULATIVE NUMBER OF
                 SHARES FOR WHICH
               OPTION IS EXERCISABLE                                   DATE OF VESTING
- ---------------------------------------------------  ---------------------------------------------------
<S>                                                  <C>
One-third of total shares subject to the Option      1 year after the date of grant of the Option
Two-thirds of total shares subject to the Option     2 years after the date of grant of the Option
100% of total shares subject to the Option           3 years after the date of grant of the Option
</TABLE>
 
           The number of shares as to which the Option may be exercised shall be
       cumulative, so that once  the Option shall become  exercisable as to  any
       shares,  it  shall continue  to be  exercisable as  to said  shares until
       expiration or termination of the Option.
 
    c.  METHOD  OF EXERCISE.   An Option  that is exercisable  hereunder may  be
       exercised by delivery to the Company on any business day at its principal
       office,  addressed to the  attention of the Secretary  of the Company, of
       written notice  of exercise,  which notice  shall specify  the number  of
       shares  with respect to which the Option  is being exercised and shall be
       accompanied by payment  in full  of the Option  Price of  the shares  for
       which  the Option  is being  exercised. The  minimum number  of shares of
       Stock with respect to which  an Option may be  exercised, in whole or  in
       part, at any time shall be the lesser of 100 shares or the maximum number
       of  shares  available  for  purchase  under the  Option  at  the  time of
       exercise. Payment of the Option Price  for the shares of Stock  purchased
       pursuant  to the exercise of an Option  shall be made in cash. An attempt
       to exercise any Option  granted hereunder other than  as set forth  above
       shall  be invalid and of no force and effect. Promptly after the exercise
       of an Option and the payment in  full of the Option Price for the  shares
       of  Stock covered thereby, the individual  exercising the Option shall be
       entitled  to  the  issuance  of  a  Stock  certificate  or   certificates
       evidencing  his  ownership  of  such  shares.  An  individual  holding or
       exercising an Option shall have none of the rights of a stockholder until
       the shares of Stock covered thereby are fully
 
                                       2
<PAGE>
       paid and issued to him, and, except  as provided in Section 14 below,  no
       adjustment  shall be  made for  dividends or  other rights  for which the
       record date is prior to the date of such issuance.
 
    d.  LEGEND ON  CERTIFICATES.  Certificates  representing shares issued  upon
       exercise  of  an Option  shall carry  such  appropriate legend,  and such
       written instructions shall be given  to the Company's transfer agent,  as
       may  be deemed necessary or advisable by  counsel to the Company in order
       to comply  with  the requirements  of  the  Securities Act  of  1933,  as
       amended, or any state securities laws.
 
9.   TRANSFERABILITY OF OPTIONS.  During the  lifetime of an Optionee to whom an
    Option is granted, only such Optionee (or, in the event of legal  incapacity
    or  incompetency,  the  Optionee's  guardian  or  legal  representative) may
    exercise the Option. No  Option shall be assignable  or transferable by  the
    Optionee  to whom it is  granted, other than by will  or the laws of descent
    and distribution.
 
10. TERMINATION OF OPTION RIGHTS.
 
    a.  If an Optionee ceases  to be a member of  the Board of Directors of  the
       Company  for any reason  other than death  or disability, any unexercised
       Option  granted  to  such  Optionee   shall,  to  the  extent  not   then
       exercisable,  immediately terminate and become void, and any Option which
       is then exercisable but has not  been exercised at the time the  Optionee
       so  ceases to be a member of the  Board of Directors may be exercised, to
       the extent it is then exercisable, by the Optionee within a period of ten
       days following such time  the Optionee so  ceases to be  a member of  the
       Board of Directors, but in no event later than the expiration date of the
       Option.
 
    b.   If an Optionee ceases  to be a member of  the Board of Directors of the
       Company by reason  of disability  or death,  any Option  granted to  such
       Optionee  shall be  immediately and automatically  accelerated and become
       fully vested,  and any  unexercised Option  shall be  exercisable by  the
       Optionee  (or by the Optionee's  personal representative, heir or legatee
       in the event of death) during the  period ending 180 days after the  date
       the  Optionee so ceases to be a member  of the Board of Directors, but in
       no event later than the expiration date of the Option.
 
11. USE OF  PROCEEDS.  The  proceeds received by  the Company from  the sale  of
    Stock  pursuant to Options  granted under the  Plan shall constitute general
    funds of the Company.
 
12. REQUIREMENTS OF LAW.  The Company shall not be required to sell or issue any
    shares of Stock  under any Option  if the  sale or issuance  of such  shares
    would  constitute a violation by the individual exercising the Option or the
    Company of  any provisions  of any  law or  regulation of  any  governmental
    authority,  including, without  limitation, any federal  or state securities
    laws or regulations. Specifically in  connection with the Securities Act  of
    1933  (as  now in  effect or  as  hereafter amended),  upon exercise  of any
    Option, unless a  registration statement under  such Act is  in effect  with
    respect to the shares of Stock covered by such Option, the Company shall not
    be  required to sell or  issue such shares unless  the holder of such Option
    may acquire such  shares pursuant  to an exemption  from registration  under
    such  Act. The Company may, but shall  in no event be obligated to, register
    any securities covered hereby pursuant to the Securities Act of 1933 (as now
    in effect or as  hereafter amended). The Company  shall not be obligated  to
    take  any affirmative action in order to  cause the exercise of an Option or
    the issuance of shares pursuant thereto to comply with any law or regulation
    of any governmental authority. As to any jurisdiction that expressly imposes
    the requirement that an Option shall not be exercisable unless and until the
    shares of Stock covered by such Option  are registered or are subject to  an
    available  exemption from registration,  the exercise of  such Option (under
    circumstances in which the laws of such jurisdiction apply) shall be  deemed
    conditioned   upon   the   effectiveness  of   such   registration   or  the
 
                                       3
<PAGE>
    availability of such an exemption. The Plan is intended to comply with  Rule
    16b-3  of  the  Securities  and  Exchange  Commission  under  the Securities
    Exchange Act of 1934. Any provision of the Plan inconsistent with Rule 16b-3
    will be inoperative but will not affect the validity of the Plan.
 
13. AMENDMENT AND TERMINATION OF THE PLAN.   The Board of Directors may, at  any
    time  and from time to time, amend, suspend  or terminate the Plan as to any
    shares of  Stock  as to  which  Options  have not  been  granted;  provided,
    however, that no amendment by the Board of Directors shall, without approval
    by  the affirmative vote of the holders  of a majority of the shares present
    in  person  or  by  proxy  and  entitled  to  vote  at  a  duly  constituted
    stockholders'   meeting,  (a)  materially  change  the  requirements  as  to
    eligibility to receive Options; (b) increase the maximum number of shares of
    Stock in the aggregate  that may be sold  pursuant to Options granted  under
    the  Plan; (c) change  the Option Price  set forth in  Section 5 hereof; (d)
    increase the  maximum period  during  which Options  may be  exercised;  (e)
    extend  the  term  of the  Plan;  or  (f) materially  increase  the benefits
    accruing to eligible individuals under  the Plan. Except as permitted  under
    Section  14  hereof, no  amendment, suspension  or  termination of  the Plan
    shall, without the  consent of  the holder of  the Option,  alter or  impair
    rights or obligations under any Option theretofore granted under the Plan.
 
14. EFFECT OF CHANGES IN CAPITALIZATION.
 
    a.  Subject to any required action by the Company's stockholders, the number
       of  shares of  Stock covered  by each  outstanding Option,  the price per
       share thereof and the  number of options and  shares available under  the
       Plan shall be proportionally adjusted for any increase or decrease in the
       number  of  issued  shares  of  Stock of  the  Company  resulting  from a
       subdivision or consolidation of shares or the payment of a Stock dividend
       (but only on the  Stock), or any  increase or decrease  in the number  of
       such shares effected without receipt of consideration by the Company.
 
    b.  Subject to any required action by the stockholders, if the Company shall
       be  the  surviving  corporation  in  any  merger  or  consolidation, each
       outstanding Option shall pertain to and apply to the securities to  which
       a  holder of the  number of shares  of Stock subject  to the Option would
       have been entitled.  A dissolution or  liquidation of the  Company, or  a
       merger  or  consolidation  in  which the  Company  is  not  the surviving
       corporation, shall cause each outstanding Option to terminate;  provided,
       however,  that  the  Optionee  shall,  in  such  event,  have  the  right
       immediately prior  to  such  dissolution or  liquidation,  or  merger  or
       consolidation  in which the Company is  not the surviving corporation, to
       exercise his Option, in whole or  in part, without regard to the  vesting
       provisions of paragraph 8.b hereof.
 
    c.   No  fractional shares  of Stock  shall be  issued pursuant  to any such
       adjustment, and any fractions resulting from any such adjustment shall be
       eliminated, in each case by rounding downward to the nearest whole share.
 
    d.  The grant of an Option pursuant to the Plan shall not affect in any  way
       the right or power of the Company to make adjustments, reclassifications,
       reorganization  or changes  of its capital  or business  structure, or to
       merge or to consolidate or to dissolve, liquidate or sell or transfer all
       or any part of its business or assets.
 
15. REPRESENTATIONS  OF OPTIONEE.    The Company  may  require the  Optionee  to
    deliver  written warranties and representations  upon exercise of the Option
    that are  necessary to  show compliance  with federal  and state  securities
    laws,  including to the effect that a purchase of shares under the Option is
    made for investment purposes and not  with a view to their distribution  (as
    such term is used in the Securities Act of 1933, as amended).
 
16.  NONEXCLUSIVITY  OF THE  PLAN.   Neither the  adoption of  the Plan  nor the
    submission of the Plan to the stockholders of the Company for approval shall
    be construed as creating any limitations upon the right and authority of the
    Board of Directors to adopt  such other incentive compensation  arrangements
    (which  arrangements  may  be  applicable either  generally  to  a  class or
 
                                       4
<PAGE>
    classes of  individuals  or  specifically  to  a  particular  individual  or
    individuals)   as  the  Board,  in  its  discretion,  determines  desirable,
    including, without limitation, the granting of stock options otherwise  than
    under the Plan.
 
                                    *  *  *
 
    This Amended and Restated Plan was duly adopted and approved by the Board of
Directors of the Company at a meeting held on January 18, 1996.
 
                                                       [SIGNATURE]
 
                                                   Glenn A. Etherington
                                                        SECRETARY
 
    This  Amended and Restated Plan was duly approved by the stockholders of the
Company at a meeting of the stockholders held on the 14th day of May, 1996.
 
                                                           [B]
 
                                                   Glenn A. Etherington
                                                        SECRETARY
 
                                       5
<PAGE>
BRITE VOICE SYSTEMS, INC.                                THIS PROXY IS SOLICITED
7309 EAST 21ST STREET NORTH                                     ON BEHALF OF THE
WICHITA, KANSAS 67206                                         BOARD OF DIRECTORS
 
    The  undersigned hereby appoints Stanley G. Brannan and Glenn A. Etherington
                        as Proxies,  each with  the power  to act  alone and  to
appoint  his substitute, and hereby authorizes them to represent and to vote, as
designated below, all shares of Common  Stock of Brite Voice Systems, Inc.  held
of  record  by the  undersigned  on March  29, 1996,  at  the annual  meeting of
stockholders to be held on May 14, 1996, or any adjournment thereof.
 
<TABLE>
<S>        <C>                                      <C>
1.         ELECTION OF DIRECTORS:
           / / FOR all nominees listed below        / / WITHHOLD AUTHORITY to vote as indicated below
             (EXCEPT AS MARKED TO THE CONTRARY
           BELOW)
</TABLE>
 
          Stanley G. Brannan, Perry E. Esping, C. MacKay Ganson, Jr.,
      David S. Gergacz, John F. Kelsey, III, Alan C. Maltz, Scott A. Maltz
 
    2.  PROPOSAL TO APPROVE AND ADOPT THE AMENDED AND RESTATED 1990 NON-EMPLOYEE
       DIRECTOR STOCK OPTION PLAN
            / /  FOR            / /  AGAINST            / /  ABSTAIN
 
    3.  PROPOSAL TO APPROVE AND RATIFY THE APPOINTMENT OF ARTHUR ANDERSEN LLP as
       the independent public accountants for the Company for 1996
            / /  FOR            / /  AGAINST            / /  ABSTAIN
 
                   (CONTINUED AND TO BE SIGNED ON OTHER SIDE)
<PAGE>
    This proxy, when  properly executed, will  be voted in  the manner  directed
herein  by the undersigned stockholder. If no direction is made, this proxy will
be voted FOR the  nominees and FOR  Proposals 2 and  3. In their  discretion,the
Proxies  are authorized to  vote upon such  other business as  may properly come
before the meeting.
 
    PLEASE SIGN EXACTLY  AS NAME APPEARS  BELOW. When shares  are held by  joint
tenants, both should sign. When signing as attorney, as executor, administrator,
trustee  or guardian, give  full title as  such. If a  corporation, sign in full
corporate name by President or other authorized officer. If a partnership,  sign
in partnership name by authorized person.
 
                                                  Dated: _________________, 1996
                                                  ______________________________
                                                            Signature
                                                  ______________________________
                                                    Signature if held jointly
 
                                                  PLEASE  MARK,  DATE,  SIGN AND
                                                  RETURN THE PROXY CARD PROMPTLY
                                                  USING THE ENCLOSED ENVELOPE.


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