EFFECTIVE MANAGEMENT SYSTEMS INC
DEFS14C, 1999-11-26
PREPACKAGED SOFTWARE
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                            SCHEDULE 14C INFORMATION
                 Information Statement Pursuant to Section 14(c)
                     of the Securities Exchange Act of 1934
                              (Amendment No. ____)


Check the appropriate box:

[ ]     Preliminary Information Statement
[ ]     Confidential, for Use of the  Commission  Only  (as  permitted  by  Rule
        14c-5(d)(2))
[X]     Definitive Information Statement

                       Effective Management Systems, Inc.
                (Name of Registrant as Specified in its Charter)


Payment of Filing Fee (Check the appropriate box):

[ ]     No fee required.

[ ]     Fee computed on table below per Exchange Act Rules 14c-5(g) and 0-11.

        1) Title of each class of  securities  to which  transaction  applies:

        2) Aggregate number of securities to which transaction applies:

        3) Per unit  price or other  underlying  value of  transaction  computed
           pursuant to Exchange Act Rule 0-11 (Set forth the amount on which the
           filing fee is calculated and state how it was determined):

        4) Proposed maximum aggregate value of transaction:

        5) Total fee paid:

[X]     Fee paid previously with preliminary materials.

[ ]     Check box if any part of the fee is offset as provided  by Exchange  Act
        Rule 0-11(a)(2) and identify the filing for which the offsetting fee was
        paid previously.  Identify the previous filing by registration statement
        number, or the Form or Schedule and the date of its filing.

        1) Amount Previously Paid:

        2) Form, Schedule or Registration Statement No.:

        3) Filing  Parties:

        4) Date Filed:





<PAGE>

                                [EMS Letterhead]


                                                               November 26, 1999

Dear Shareholders:

               As announced on September 1, 1999,  Effective Management Systems,
Inc.  (the  "Company")  entered  into an  Agreement  and Plan of  Merger,  dated
September  1, 1999 (the  "Merger  Agreement"),  by and  among the  Company,  IFS
Americas, Inc., a Delaware corporation ("Parent"), and IFS Acquisition,  Inc., a
Wisconsin  corporation and wholly-owned  subsidiary of Parent (the "Purchaser"),
which provides for the  acquisition  of the Company by Parent in two steps.  The
first  step was a cash  tender  offer by the  Purchaser  to  acquire  all of the
outstanding  shares of the Company's  common stock, par value $.01 per share, at
$4.50 per share,  net to the seller in cash.  The tender offer was  completed on
October 15, 1999 and the Purchaser  purchased 5,302,856 shares, or approximately
97% of the Company's issued and outstanding shares of common stock,  pursuant to
the tender  offer.  The merger of the  Purchaser  with and into the Company (the
"Merger"), in which the Company will be the surviving corporation, is the second
and final step in the  acquisition  of the  Company by Parent and is intended to
complete  the  acquisition  of any  shares of common  stock of the  Company  not
acquired  by the  Purchaser  pursuant  to the tender  offer.  As a result of the
Merger,  the Company will become a  wholly-owned  subsidiary  of Parent.  In the
Merger, each outstanding share of common stock of the Company (other than shares
owned by Parent,  the Purchaser or any other  subsidiary of Parent,  held in the
treasury of the Company or owned by any wholly-owned  subsidiary of the Company,
and other than shares as to which the holder has properly exercised  dissenters'
rights)  will be  converted  into the right to  receive  $4.50 in cash,  without
interest thereon,  all as more fully set forth and described in the accompanying
Information  Statement and the Merger Agreement,  a copy of which is attached as
Annex I to the Information Statement.

               On  Monday,   December  27,  1999,  a  special   meeting  of  the
shareholders of the Company will be held for the purpose of approving the Merger
Agreement.  The affirmative  vote of a majority of the aggregate voting power of
the  outstanding  shares of the common stock of the Company will be necessary to
approve the Merger Agreement. As a result of the consummation of the Purchaser's
tender offer,  the Purchaser owns and has the right to vote a sufficient  number
of  outstanding  shares of the Common Stock of the Company such that approval of
the Merger  Agreement at the special  meeting is assured without the affirmative
vote of any other shareholder.

               You are welcome to attend the special meeting;  however,  you are
not being asked for a proxy and are requested not to send one. The  accompanying
Information  Statement  explains  the  terms  of the  Merger.  Please  read  the
accompanying Information Statement carefully.

                                    Sincerely,


                                    Michael D. Dunham
                                    President and Chief Executive Officer


<PAGE>

                       EFFECTIVE MANAGEMENT SYSTEMS, INC.
                              12000 West Park Place
                           Milwaukee, Wisconsin 53224

              NOTICE OF SPECIAL MEETING OF SHAREHOLDERS To Be Held
                              on December 27, 1999

To the Shareholders of
  Effective Management Systems, Inc.:

               NOTICE IS HEREBY GIVEN that a special meeting  (including any and
all  adjournments  or   postponements   thereof,   the  "Special   Meeting")  of
shareholders of Effective Management Systems,  Inc. (the "Company") will be held
on Monday,  December 27, 1999,  at 10:00 a.m.,  Central  Time, at the offices of
Foley & Lardner, 777 East Wisconsin Avenue, Milwaukee,  Wisconsin 53202, for the
following purposes:

               1. To consider and vote upon a proposal to approve the  Agreement
and Plan of Merger,  dated  September 1, 1999 (the "Merger  Agreement"),  by and
among the Company, IFS Americas,  Inc., a Delaware corporation  ("Parent"),  and
IFS Acquisition,  Inc., a Wisconsin corporation and a wholly-owned subsidiary of
Parent (the "Purchaser"). The Merger Agreement provides, among other things, for
(i) the merger of the Purchaser with and into the Company (the  "Merger"),  with
the Company to continue as the surviving corporation, and (ii) the conversion of
all of the issued and  outstanding  shares of the Company's  common stock (other
than shares owned by Parent,  the  Purchaser or any other  subsidiary of Parent,
held in the treasury of the Company or owned by any  wholly-owned  subsidiary of
the Company, and other than shares as to which the holder has properly exercised
dissenters' rights), par value $.01 per share (the "Shares"),  into the right to
receive $4.50 per Share in cash,  without  interest  thereon,  all as more fully
described in the accompanying  Information Statement and the Merger Agreement, a
copy of which is attached as Annex I to the Information Statement.

               2. To  consider  and act upon any  other  business  which  may be
properly  brought before the Special  Meeting or any adjournment or postponement
thereof.

               Only  holders of record of the Shares at the close of business on
November 22, 1999 (the "Record Date") will be entitled to receive notice of, and
to vote at, the Special Meeting.

               You are cordially invited to attend the Special Meeting; however,
proxies are not being  solicited  for the Special  Meeting.  If you wish to vote
your Shares, you or your representative must be present in person at the Special
Meeting.

               Shareholders  and  beneficial  shareholders  will be  entitled to
assert  dissenters'  rights  under  Sections  180.1301  through  180.1331 of the
Wisconsin Business  Corporation Law, copies of which are attached as Annex IV to
the Information  Statement.  Shareholders should read the Information  Statement
and Annex IV thereto for a description  of all statutory  provisions  related to
dissenters' rights.

               You should not send any Share  certificates  at this time.  After
the Merger is  completed,  you will receive a letter of  transmittal  containing
instructions on where to send your Share certificates.

               Neither the Company nor its management is soliciting your proxy.

                                               On   Behalf   of  the   Board  of
                                               Directors  EFFECTIVE   MANAGEMENT
                                               SYSTEMS, INC.


                                               Thomas M. Dykstra
                                               Secretary
Milwaukee, Wisconsin
November 26, 1999

<PAGE>

                       EFFECTIVE MANAGEMENT SYSTEMS, INC.
                              12000 West Park Place
                           Milwaukee, Wisconsin 53224

                     -------------------------------------
                              INFORMATION STATEMENT
                     -------------------------------------


               This  Information  Statement  is being  furnished  to  holders of
common stock, par value $.01 per share (the "Shares"),  of Effective  Management
Systems,  Inc., a Wisconsin corporation (the "Company"),  in connection with the
proposed merger (the "Merger") of IFS Acquisition, Inc., a Wisconsin corporation
(the  "Purchaser")  and a  wholly-owned  subsidiary  of IFS  Americas,  Inc.,  a
Delaware  corporation  ("Parent"),  with and into the Company as contemplated by
that certain Agreement and Plan of Merger, dated September 1, 1999, by and among
the Company,  Parent and the Purchaser (the "Merger Agreement").  The Merger, in
which the Company  will be the  surviving  corporation,  is the second and final
step in the  acquisition  of the  Company by  Parent.  The first step was a cash
tender offer by the Purchaser to acquire all the outstanding Shares at $4.50 per
Share,  net to the  seller in cash (the  "Offer").  The Offer was  completed  on
October 15, 1999 and the Purchaser  purchased 5,302,856 Shares, or approximately
97% of the issued and outstanding Shares,  pursuant to the Offer. As a result of
the Merger, the Company will become a wholly-owned  subsidiary of Parent. In the
Merger, each outstanding Share (other than Shares owned by Parent, the Purchaser
or any other subsidiary of Parent,  held in the treasury of the Company or owned
by any wholly-owned subsidiary of the Company, and other than Shares as to which
the holder has properly exercised dissenters' rights) will be converted into the
right to receive $4.50 in cash,  without interest thereon.  A copy of the Merger
Agreement is attached hereto as Annex I.

               A special meeting of the shareholders of the Company will be held
on Monday,  December 27, 1999,  at 10:00 a.m.,  Central  Time, at the offices of
Foley & Lardner,  777 East Wisconsin  Avenue,  Milwaukee,  Wisconsin  53202. The
special  meeting  of  shareholders   (including  any  and  all  adjournments  or
postponements thereof) is referred to herein as the "Special Meeting."

               Shareholders are welcome to attend the Special Meeting;  however,
proxies are not being solicited for the Special  Meeting.  Shareholders who wish
to vote  their  Shares  must be present  in person or be  represented  by a duly
authorized representative at the Special Meeting.

               Only  holders of record of the Shares at the close of business on
November 22, 1999 are entitled to receive notice of, and to vote at, the Special
Meeting.  On such date, there were 5,445,148 Shares issued and outstanding.  The
presence  in person or by proxy of the  holders of a majority  of the  aggregate
voting  power  of the  issued  and  outstanding  Shares  will  be  necessary  to
constitute a quorum for the transaction of business at the Special Meeting.  The
affirmative  vote of a majority of the aggregate  voting power of the issued and
outstanding Shares will be necessary to approve the Merger Agreement. Each Share
is entitled to one vote,  except that the voting  power of Shares held by Parent
and  the  Purchaser  in  excess  of 20% of the  aggregate  voting  power  of the
outstanding  Shares is limited to 10% of the full  voting  power of such  Shares
pursuant to Section  180.1150 of the  Wisconsin  Business  Corporation  Law (the
"WBCL").  As a result of the  consummation  of the  Offer,  the  Purchaser  owns
approximately 97% of the issued and outstanding  Shares, or approximately 90% of
the aggregate voting power of the issued and outstanding  Shares, and intends to
vote all such Shares in favor of the Merger Agreement. Accordingly, the approval
of  the  Merger  Agreement  at  the  Special  Meeting  is  assured  without  the
affirmative vote of any other shareholder.

               You are urged to review this Information  Statement  carefully to
decide  whether to accept the $4.50 in cash,  without  interest,  or to exercise
dissenters'  rights under Sections  180.1301  through  180.1331 of the WBCL. See
"Dissenters' Rights" below and Annex IV attached hereto for a description of all
statutory provisions related to dissenters' rights.

               This Information  Statement is first being mailed to shareholders
on or about  November  26,  1999,  to the holders of record of the Shares at the
close of business on November 22, 1999.

               We Are Not  Asking You for A Proxy and You are  Requested  Not To
Send Us A Proxy. Please do not send in any share certificates at this time.

             This Information Statement is dated November 26, 1999.

<PAGE>
                                TABLE OF CONTENTS
                                                                           Page
SUMMARY .....................................................................1
The Companies................................................................1
General .....................................................................1
Procedure for Receipt of Merger Consideration................................2
Dissenters'Rights............................................................2
The Merger...................................................................2
Source and Amount of Funds...................................................3
Selected Financial Information of the Company................................4
Price Range of the Shares; Dividends.........................................6
GENERAL .....................................................................7
THE SPECIAL MEETING..........................................................7
PROCEDURE FOR RECEIPT OF THE MERGER CONSIDERATION............................8
Surrender And Payment For Shares.............................................8
Backup Withholding...........................................................9
DISSENTERS'RIGHTS...........................................................10
THE MERGER..................................................................11
Background of the Offer and the Merger......................................11
Recommendation of the Company Board.........................................13
Opinion of Tucker Cleary; Financial Advisors................................15
Purpose of the Merger.......................................................16
Certain Effects of the Offer and the Merger.................................16
Plans for the Company.......................................................17
Interests of Certain Persons in the Merger..................................17
Certain Federal Income Tax Consequences.....................................21
Accounting Treatment of the Merger..........................................22
Regulatory and Other Approvals..............................................22
CERTAIN INFORMATION CONCERNING THE COMPANY..................................23
CERTAIN INFORMATION CONCERNING PARENT AND THE PURCHASER.....................24
THE MERGER AGREEMENT........................................................25
THE STOCK OPTION AGREEMENT..................................................31
SOURCE AND AMOUNT OF FUNDS..................................................32
PRINCIPAL SHAREHOLDERS AND SHARE OWNERSHIP OF MANAGEMENT....................32
AVAILABLE INFORMATION.......................................................34
INCORPORATION OF CERTAIN INFORMATION BY REFERENCE...........................34


                                      -ii-
<PAGE>



ANNEXES:

Annex I   Agreement and Plan of Merger
Annex II  Fairness Opinion of Tucker Anthony Cleary Gull
Annex III Directors Designated by the Purchaser
Annex IV  Sections 180.1301 through 180.1331 of the WBCL


                                     -iii-
<PAGE>
                                     SUMMARY

               The following is a brief summary of certain information contained
elsewhere in this Information Statement, including the Annexes hereto, or in the
documents  incorporated  by  reference  herein.  Reference  is made to, and this
summary is qualified in its entirety by, the more detailed information contained
in  this  Information  Statement,  in  the  Annexes  hereto  and  the  documents
incorporated by reference herein. Capitalized terms used in this summary and not
defined herein have the meanings  ascribed to them elsewhere in this Information
Statement.  Shareholders  are urged to read this  Information  Statement and the
Annexes hereto in their entirety.

The Companies

               The  Company.  The  Company is a Wisconsin  corporation  with its
principal  executive  offices  located  at 12000  West  Park  Place,  Milwaukee,
Wisconsin  53224.  The telephone  number of the Company is (414)  359-9800.  The
Company develops,  procures,  markets and supports integrated  manufacturing and
business  management  software.  The Company also provides  services support for
software products and sells computer hardware. The software products the Company
offers  include:  TCM[R],  which is a  pre-integrated  manufacturing  management
system software program,  meaning that it aids enterprises in resource planning,
accounting and executing and making manufacturing  decisions,  and FACTORYnet[R]
I/S, which is an integrated  software program providing  production  management,
shop floor scheduling and operations  support.  The Company currently offers the
manufacturing software of the Baan Corporation,  which is an enterprise resource
planning and  accounting  system,  but the Company has plans to replace the Baan
product with the enterprise  resource  planning software product of Industrial &
Financial Systems,  IFS AB. For further information  concerning the Company, see
"Certain  Information  Concerning  the  Company,"  "Available  Information"  and
"Incorporation of Certain Information by Reference."

              The  Purchaser.  The Purchaser is a newly  incorporated  Wisconsin
corporation and a wholly-owned  subsidiary of Parent. To date, the Purchaser has
engaged in no activities  other than those incident to its formation,  the Offer
and the Merger. The principal  executive offices of the Purchaser are located at
1900 East Golf Road, Suite 900, Schaumburg, Illinois 60173. The telephone number
of the Purchaser is (847) 995-9600.

              Parent.  Parent is a newly incorporated  Delaware corporation with
its  principal  executive  offices  located at 1900 East Golf  Road,  Suite 900,
Schaumburg,  Illinois 60173.  The telephone  number of Parent is (847) 995-9600.
Parent is a wholly-owned subsidiary of Industrial & Financial Systems, IFS AB, a
corporation organized and existing under the laws of Sweden ("IFS AB"). To date,
Parent has engaged in no activities  other than those incident to its formation,
the Offer and the Merger.

              IFS  AB.  The   principal   offices  of  IFS  AB  are  located  at
Teknikringen 5 SE-583 30 Linkoping,  Sweden. IFS AB is a public company,  listed
on the Stockholm Stock Exchange. IFS AB is engaged in the business of developing
and  marketing  industrial  and  financial  systems  applications,  including an
enterprise   resource  planning  system  for  business   processes  relating  to
manufacturing, distribution, financial and office functions.

General

               This Information  Statement is being delivered in connection with
the merger of the Purchaser  with and into the Company,  with the Company as the
surviving corporation in the Merger (the "Surviving  Corporation").  As a result
of the Merger,  the Company will become a wholly-owned  subsidiary of Parent. In
the Merger,  each  outstanding  Share  (other than Shares  owned by Parent,  the
Purchaser or any other subsidiary of Parent, held in the treasury of the Company
or owned by any wholly-owned subsidiary of the Company, and other than Shares as
to which the holder has properly exercised dissenters' rights) will be converted
into the right to receive $4.50 in cash,  without  interest thereon (the "Merger
Consideration"). A copy of the Merger Agreement is attached hereto as Annex I.


                                      -1-
<PAGE>

               Pursuant to the Merger  Agreement,  the  Purchaser  commenced the
Offer on  September 8, 1999 for all the  outstanding  Shares at a price of $4.50
per Share,  net to the seller in cash.  The Offer expired at 5:00 p.m., New York
City time,  on Friday,  October 15, 1999.  Pursuant to the Offer,  the Purchaser
purchased  5,302,856  Shares.  This amount  represents  approximately 97% of the
issued and outstanding Shares.

Procedure for Receipt of Merger Consideration

               Following the consummation of the Merger, a Letter of Transmittal
(as hereinafter  defined) and the Instructions (as hereinafter  defined) for use
in effecting the surrender of the Shares for payment of the Merger Consideration
will be sent under  separate  cover to all  holders  of the  Shares  outstanding
immediately prior to the Merger.  The Letter of Transmittal must be completed as
directed and returned  with  certificates  representing  Shares.  Checks for the
Merger  Consideration  will be sent to shareholders as soon as practicable after
receipt of the Letter of Transmittal  and the  certificates.  See "Procedure For
Receipt of the Merger Consideration."

Dissenters' Rights

               Under the WBCL,  holders of the Shares who do not vote to approve
the Merger  Agreement  and who  otherwise  strictly  comply with the  applicable
requirements of the WBCL have the right to dissent and demand payment in cash of
the "fair value" of their Shares.
See "Dissenters' Rights" and Annex IV hereto.

The Merger

               Background  to the Offer and the  Merger.  For a  description  of
events leading to the approval of the Merger Agreement by the Board of Directors
of the Company (the "Company  Board"),  see "The  Merger--Background  of the
Offer and the Merger."

               Approval of the Company Board.  On September 1, 1999, the Company
Board unanimously  approved the Merger  Agreement,  the Offer and the Merger and
determined  that the terms of the Offer and the Merger are in the best interests
of the Company and its shareholders.  Accordingly, the Company Board unanimously
recommended  that the Company's  shareholders  accept the Offer and tender their
Shares pursuant  thereto and the Company Board  unanimously  recommends that the
Company's  shareholders  approve  the  Merger  Agreement  and  the  transactions
contemplated thereby, including the Merger. See "The  Merger--Recommendation
of the Company Board."

               Interests of Certain Persons in the Merger.  Certain existing and
former  members of the  Company's  management  and the Company Board (as well as
employees of the Company) have interests in the Merger that are different  from,
or in addition to, the interests of the Company's shareholders generally.  These
interests   relate  to,  among  other  things,   (i)  the  acceleration  of  the
exercisability  of  outstanding  options to purchase  Shares and the exchange of
outstanding  options for a cash payment and (ii) the terms of certain  severance
agreements  and/or  employment   agreements  between  the  Company  and  certain
executive officers, providing for cash payments and other benefits upon a change
of control of the Company  (which would  include the Offer and the Merger).  See
"The Merger--Interests of Certain Persons in the Merger."

               Opinion of Tucker  Cleary.  Tucker  Anthony  Cleary Gull ("Tucker
Cleary")  acted as one of the  financial  advisors to the Company in  connection
with the Offer and the Merger and Tucker Cleary  delivered its written  opinion,
dated  September 1, 1999,  to the Company  that, as of the date of such opinion,
the $4.50 per Share cash consideration to be received by the shareholders of the
Company in the Offer and the Merger was fair, from a financial point of view, to
the holders of Shares (other than Parent and its  affiliates).  The full text of
Tucker  Cleary's  opinion  is set forth in Annex II



                                      -2-
<PAGE>

hereto and is incorporated  herein by reference.  Shareholders are urged to read
the  Tucker  Cleary   opinion   carefully   and  in  its   entirety.   See  "The
Merger--Opinion of Tucker Cleary; Financial Advisors" and Annex II hereto.

               Purpose  of the  Merger.  The  purpose of the Merger is to enable
Parent,  through the Purchaser,  to acquire the remaining equity interest in the
Company not currently owned by the Purchaser.  The first step in the acquisition
of the Company was the Offer by the Purchaser to acquire all of the  outstanding
Shares.  The Merger is intended to complete  the  acquisition  of any Shares not
acquired by the  Purchaser  in the Offer.  See "The  Merger--Purpose  of the
Merger."

               Conditions to the Merger.  The respective  obligations of Parent,
the  Purchaser  and the Company to  consummate  the Merger and the  transactions
contemplated  thereby  are  subject  to the  satisfaction  or waiver of  certain
conditions,  including:  (a) the  shareholders  of the  Company  shall have duly
approved the Merger  Agreement and (b) the  consummation of the Merger shall not
have been  restrained,  enjoined or prohibited by any order,  judgment,  decree,
injunction or ruling of a court of competent  jurisdiction  or any  governmental
entity. See "The Merger Agreement--Conditions to the Merger."

            Certain Federal Income Tax Consequences.  The exchange of Shares for
cash  pursuant  to the Merger  will be a taxable  transaction  for U.S.  federal
income tax  purposes  and may also be taxable  under  applicable  state,  local,
foreign  or  other  tax  laws.  See  "The  Merger--Certain  Federal  Income  Tax
Consequences."

               Regulatory    Matters.    The    waiting    period    under   the
Hart-Scott-Rodino  Antitrust  Improvements  Act of 1976,  as  amended  (the "HSR
Act"), expired on October 4, 1999.

Source and Amount of Funds

               Parent and the Purchaser  have estimated that the total amount of
funds required to purchase all of the  outstanding  Shares pursuant to the Offer
and the Merger and to pay related fees and expenses  will be  approximately  $30
million.  Of such amount,  approximately $24 million was used to purchase Shares
pursuant to the Offer. The funding of the Offer has been, and the funding of the
Merger will be, obtained through a capital contribution from IFS AB. See "Source
and Amount of Funds."


                                      -3-
<PAGE>

Selected Financial Information of the Company

                       Effective Management Systems, Inc.

         SELECTED UNAUDITED FINANCIAL DATA - AT AND FOR THE NINE MONTHS
                              ENDED AUGUST 31, 1999

                                             Nine months ended August 31
                                           --------------------------------
                                                1999             1998
- ------------------------------------------ ---------------- ----------------
INCOME STATEMENT DATA:                     (In thousands, except per share
                                           data)

Net revenues:
Software license fees                      $9,646           $13,573
Services                                   $13,788          $12,748
Hardware                                   $710             $1,455
                                           ================ ================
                       Total net revenues  $24,144          $27,776


Cost of products and services:
Cost of software license fees              $2,803           $4,163
Cost of services                           $11,816          $10,175
Cost of hardware                           $594             $1,112
                                           ================ ================
          Total cost of products/services  $15,213          $15,450


Selling and marketing expenses             $8,181           $10,043
General and administrative expenses        $3,542           $2,837
Product development expenses               $2,531           $2,118
Restructuring and other charges            $0               $6,836

========================================== ================ ================
Total Costs and Operating Expenses         $29,467          $37,284
========================================== ================ ================

========================================== ================ ================
Loss From Operations                       $(5,323)         $(9,508)
========================================== ================ ================

Other (Income)/Expense:                    $(0)             $(1)
Equity in (earnings)/loss of
unconsolidated
    joint ventures
Interest (income)                          $(9)             $(39)
Interest expense                           $540             $521


Loss before income taxes                   $(5,854)         $(9,989)
Income tax expense (benefit)               $18              $33

========================================== ================ ================
Net Loss                                   $(5,872)         $(10,022)
========================================== ================ ================

Basic loss per share                       $(1.42)          $(2.45)


BALANCE SHEET DATA:                        August 31, 1999  August 31, 1998

Total assets                               $17,677          $19,683
Long-term obligations                      $1,033           $4,848
Total stockholder's equity                 $(2,213)         $3,541


                                      -4-
<PAGE>

<TABLE>
                       Effective Management Systems, Inc.

      SELECTED FINANCIAL DATA - AT AND FOR THE YEAR ENDED NOVEMBER 30, 1998
<CAPTION>
                                                          Year ended November 30
                                        ------------------------------------------------------------
                                             1994         1995        1996        1997       1998
- --------------------------------------- ------------ ----------- ----------- ----------- -----------
INCOME STATEMENT DATA:                               (In thousands, except per share data)

<S>                                          <C>         <C>         <C>         <C>         <C>
Net revenues:
Software license fees                        $10,163     $11,534     $19,094     $21,752     $20,553
Services                                     $ 7,256     $10,962     $15,412     $16,781     $16,846
Hardware                                     $ 5,245     $ 6,528     $ 6,751     $ 4,112     $ 1,745
                                           ============ =========== =========== =========== ==========
                       Total net revenues    $22,664     $29,024     $41,257     $42,645     $39,144


Cost of products and services:
Cost of third party software license fees    $   797     $ 1,419     $ 2,484     $ 3,065     $ 4,717
Software development amortization            $   515     $   879     $ 1,591     $ 2,535     $ 2,243
Cost of services                             $ 4,467     $ 7,884     $12,109     $14,000     $14,430
Cost of hardware                             $ 4,146     $ 5,118     $ 4,979     $ 3,260     $ 1,386
                                           ============ =========== =========== =========== ==========
          Total cost of products/services    $ 9,925     $15,300     $21,163     $22,860     $22,776


========================================== ============ =========== =========== =========== ==========
Gross Margin                                 $12,739     $13,724     $20,094     $19,785     $16,368
========================================== ============ =========== =========== =========== ==========


Selling and marketing expenses               $ 7,407     $ 9,479     $14,060     $15,957     $13,280
General and administrative expenses          $ 2,227     $ 3,029     $ 3,416     $ 3,838     $ 3,451
Software development expenses                $   752     $ 1,086     $ 2,235     $ 2,391     $ 2,804
Restructuring and other charges                --           --          --          --       $ 6,836

========================================== ============ =========== =========== =========== ==========
Total Operating Expenses                     $10,386     $13,594     $19,711     $22,186     $26,371
========================================== ============ =========== =========== =========== ==========

Operating income (loss)                      $ 2,353     $   130     $   383     $(2,401)   $(10,003)
Other income (expense)                       $   342     $    80     $  (118)    $  (377)   $   (587)


Income (loss) before income taxes            $ 2,695     $   210     $   265     $(2,778)   $(10,590)
Income tax expense (benefit)                 $   975     $    79     $   112     $  (618)   $      0

========================================== ============ =========== =========== =========== ==========
Net income (loss)                            $ 1,720     $   131     $   153     $ (2,160)   $(10,590)
========================================== ============ =========== =========== =========== ==========

Basic and diluted net income (loss) per
   share                                      $0.53       $0.04       $0.04      $  (0.53)   $  (2.59)
Weighted average common and common
   Equivalent shares outstanding              3,268       3,669       3,965         4,048       4,090


BALANCE SHEET DATA:

Working Capital (deficit)                    $ 4,749     $ 4,677     $ 4,396     $ 1,785      $(5,610)
Total assets                                 $17,903     $24,332     $27,446     $28,797      $24,160
Long-term obligations                        $    50     $    21     $ 2,123     $ 3,966      $   242
Stockholder's equity                         $10,354     $14,177     $14,597     $12,573      $ 3,632

</TABLE>


                                      -5-
<PAGE>

Price Range of the Shares; Dividends

               The Shares are currently  traded on the OTC Bulletin  Board under
the symbol  "EMSI." The Shares were traded on the Nasdaq Stock Market for fiscal
1997 and through  November 6, 1998 for the fiscal year ended  November  30, 1998
under the same symbol.  The following table sets forth the range of high and low
bid closing  quotations (and for periods prior to November 6, 1998, the high and
low sales prices) per share for the periods  indicated  through August 31, 1999.
The Company did not pay any dividends on the Shares during such periods.

1997                                                   High           Low
     First Quarter..........................       $   7.75       $  5.50
     Second Quarter.........................           7.50          6.50
     Third Quarter..........................           6.13          4.00
     Fourth Quarter.........................           6.50          4.00
1998
     First Quarter..........................       $   4.38       $  2.06
     Second Quarter.........................           5.88          3.00
     Third Quarter..........................           5.38          2.88
     Fourth Quarter.........................           3.75          1.88
1999
     First Quarter..........................       $   2.25       $  1.31
     Second Quarter.........................           2.06           .88
     Third Quarter..........................           3.38          1.13
     Fourth Quarter (through November 19,
     1999...................................       $   4.50       $  3.25

               On  September  1, 1999,  the last full  trading  day prior to the
public  announcement  of the  execution of the Merger  Agreement by the Company,
Parent and the  Purchaser,  the  closing  quotation  per Share was  $3.4375.  On
October 15, 1999, the last full trading day prior to the expiration of the Offer
at 5:00 p.m., New York City time,  October 15, 1999, the closing quotation price
of the  Shares on the OTC  Bulletin  Board was  $4.1562  per  Share  and,  as of
November 19, 1999, the last day on which the Shares traded was October 15, 1999.

               Shareholders  are urged to obtain current  market  quotations for
the Shares.



                                      -6-
<PAGE>

                Special Note Regarding Forward-Looking Statements

               Certain  matters  discussed  in this  Information  Statement  are
"forward-looking  statements"  intended  to qualify  for the safe  harbors  from
liability  established by the Private Securities  Litigation Reform Act of 1995.
These forward-looking statements can generally be identified as such because the
context of the statement  will include words such as the Company,  Parent or the
Purchaser  "believes,"  "anticipates,"  "expects"  or words of  similar  import.
Similarly,  statements  that  describe  the  Company's  future  plans  are  also
forward-looking  statements.  Such  forward-looking  statements  are  subject to
certain risks and uncertainties which are either described in close proximity to
such statements or include, among other things, (i) the Company's poor financial
results  for the  last  three  years,  (ii) the  ability  of new  management  to
successfully  operate the Company,  (iii) the Company's  ability to successfully
market the IFS AB software product, (iv) the loss of key employees impacting the
Company's performance,  (v) the possibility competitors could gain access to the
Company's  intellectual  property,  (vi) the  Company's  ability to compete with
larger  companies,  (vii) the  possibility  of Year 2000  problems,  (viii)  the
integration  of the  Company  with  Parent's  business,  and  (ix)  the  loss of
customers due to the change in ownership. All of these factors, or others, could
cause actual  results to differ  materially  from those  currently  anticipated.
Shareholders and other readers are urged to consider these factors  carefully in
evaluating the  forward-looking  statements and are cautioned not to place undue
reliance on such forward-looking statements. The forward-looking statements made
herein are only made as of the date of this  Information  Statement  and each of
the Company,  Parent and the  Purchaser  undertakes  no  obligation  to publicly
update  such   forward-looking   statements  to  reflect  subsequent  events  or
circumstances.

                                     GENERAL

              This  Information  Statement is being delivered to shareholders of
the  Company in  connection  with the  Merger.  As a result of the  Merger,  the
Company will become a wholly-owned  subsidiary of Parent,  and each  outstanding
Share (other than Shares owned by Parent,  the Purchaser or any other subsidiary
of Parent,  held in the  treasury  of the  Company or owned by any  wholly-owned
subsidiary of the Company, which Shares, by virtue of the Merger and without any
action on the part of the holder thereof,  shall be canceled and retired without
payment of any  consideration  therefor and shall cease to exist, and other than
Shares as to which the holder has properly exercised dissenters' rights) will be
converted into the right to receive, without interest, the Merger Consideration.
A copy of the Merger Agreement is attached hereto as Annex I.

               The Merger is the second and final step in the acquisition of the
Company by Parent.  The first step was a cash tender  offer by the  Purchaser to
acquire all of the outstanding  Shares at $4.50 per Share,  net to the seller in
cash. The Offer has been  completed,  and the Purchaser has purchased  5,302,856
Shares pursuant to the Offer.  This amount  represents  approximately 97% of the
issued  and  outstanding   Shares.  The  Merger  is  intended  to  complete  the
acquisition of any Shares not acquired by the Purchaser pursuant to the Offer.

                               THE SPECIAL MEETING

               The Special Meeting will be held on Monday, December 27, 1999, at
10:00 a.m., Central Time, at the offices of Foley & Lardner,  777 East Wisconsin
Avenue,  Milwaukee,  Wisconsin  53202,  for the purpose of approving  the Merger
Agreement.



                                      -7-
<PAGE>

              As of the date of this  Information  Statement,  the Company Board
does not know of any other  business to be brought  before the Special  Meeting,
and  the  Company's  Bylaws  specifically  prohibit  any  other  business  to be
conducted  at the  Special  Meeting  other  than as set  forth in the  Notice of
Special Meeting accompanying this Information Statement.

               Only holders of record of the Shares  outstanding at the close of
business on November 22, 1999 (the "Record Date") are entitled to receive notice
of,  and to vote at,  the  Special  Meeting.  On the  Record  Date,  there  were
approximately   209  holders  of  record,   with  5,445,148  Shares  issued  and
outstanding.

               The  presence  in person or by proxy of the holders of a majority
of the  aggregate  voting  power of the issued and  outstanding  Shares  will be
necessary to constitute a quorum for the  transaction of business at the Special
Meeting.  Abstentions and broker non-votes,  if any, will be considered  present
for the purpose of  establishing  a quorum.  Assuming a quorum is  present,  the
affirmative  vote of a majority of the aggregate  voting power of the issued and
outstanding  Shares  will be  necessary  to  approve  the Merger  Agreement.  In
determining  whether the Merger  Agreement has received the requisite  number of
affirmative votes under Wisconsin law, abstentions and broker non-votes, if any,
will  have  the same  effect  as  votes  cast  against  approval  of the  Merger
Agreement.

               Each Share is entitled to one vote,  except that the voting power
of Shares  held by Parent and the  Purchaser  in excess of 20% of the  aggregate
voting  power of the  outstanding  Shares is limited  to 10% of the full  voting
power of such Shares  pursuant to Section  180.1150 of the WBCL.  As a result of
the  consummation  of the Offer,  the Purchaser  owns  approximately  97% of the
outstanding  Shares,  or approximately  90% of the aggregate voting power of the
issued and outstanding  Shares,  and intends to vote all such Shares in favor of
the Merger Agreement.  Accordingly,  the approval of the Merger Agreement at the
Special  Meeting  is  assured   without  the  affirmative   vote  of  any  other
shareholder.

               Shareholders  are entitled to exercise  dissenters'  rights under
the WBCL as a result  of the  Merger.  See  "Dissenters'  Rights"  and  Annex IV
hereto.

               Representatives  of Ernst & Young LLP, the Company's  independent
auditors,  are not  expected to be present,  make a statement or be available to
respond to appropriate questions at the Special Meeting.

                PROCEDURE FOR RECEIPT OF THE MERGER CONSIDERATION

Surrender And Payment For Shares

               Parent has appointed the American  Stock Transfer & Trust Company
to act as paying agent (the "Paying Agent") under the Merger  Agreement.  Parent
will make available or cause to be made available to the Paying Agent,  prior to
the payment time, the funds  necessary for the Paying Agent to make the payments
due to the  holders of Shares  outstanding  immediately  prior to the  Effective
Time.

               Promptly after  the effective time, as set pursuant to the Merger
Agreement (the "Effective  Time"), the Paying Agent will mail to each person who
was, at the Effective Time, a holder of record of issued and outstanding  Shares
a letter of transmittal  (the "Letter of  Transmittal")  and  instructions  (the
"Instructions")  for use in effecting the surrender of the  certificates  which,
immediately prior to the Effective Time,  represented such Shares (collectively,
the


                                      -8-
<PAGE>

"Certificates"  and,  individually,  a  "Certificate")  in exchange  for payment
therefor.  For a shareholder to validly surrender Shares pursuant to the Merger,
a Certificate for  surrendered  Shares,  together with a properly  completed and
duly executed  Letter of Transmittal and any other required  documents,  must be
received by the Paying Agent at one of its  addresses set forth on the Letter of
Transmittal.  Until  surrendered,  such  Certificates  will represent solely the
right to receive  the Merger  Consideration  with  respect to each of the Shares
represented thereby.  Upon the surrender of each such Certificate and subject to
applicable withholding,  the Paying Agent shall (subject to applicable abandoned
property, escheat and similar laws) pay the holder the Merger Consideration.  To
the extent that  amounts are so  withheld,  such amounts will be treated for all
purposes  as  having  been  paid to the  shareholder  in  respect  of whom  such
deduction and withholding was made by the Paying Agent. No interest will be paid
or will accrue on the amount payable upon the surrender of any such Certificate.
If payment is to be made to a person  other  than the  registered  holder of the
Certificate  surrendered,  it  will be a  condition  of such  payment  that  the
Certificate  so  surrendered  shall be properly  endorsed or otherwise in proper
form for transfer  and that the person  requesting  such  payment  shall pay any
transfer or other taxes required by reason of the payment to a person other than
the  registered  holder  of the  Certificate  surrendered  or  establish  to the
satisfaction  of the  Paying  Agent  that  such  tax  has  been  paid  or is not
applicable.  None of the Paying Agent, the Surviving  Corporation or Parent will
be liable to any holder of  Certificates  formerly  representing  Shares for any
amount paid to a public official pursuant to any applicable  abandoned property,
escheat or similar law.

               Pursuant to the Merger  Agreement,  any portion of the funds made
available to the Paying Agent for the payment of the Merger  Consideration which
remains unclaimed by the holders of Certificates following the first anniversary
of the  Effective  Time,  will be delivered to the  Surviving  Corporation,  and
thereafter   such  former   shareholders  of  the  Company  may  surrender  such
Certificate to the Surviving  Corporation  and (subject to applicable  abandoned
property,  escheat and  similar  laws and  subject to  withholding)  receive the
Merger Consideration without any interest or dividends thereon.

               At the Effective  Time,  the stock  transfer books of the Company
will be closed,  and no transfer of Shares will  thereafter be made.  Subject to
any  applicable  abandoned  property,  escheat or similar  laws,  if,  after the
Effective  Time,  Certificates  are presented to the Surviving  Corporation  for
transfer,  they will be canceled and  exchanged  as  described in the  preceding
paragraphs.

     Backup Withholding

               In order to avoid "backup  withholding"  of federal income tax on
payments of cash pursuant to the Merger, a shareholder surrendering Certificates
in the Merger must, unless an exemption  applies,  provide the Paying Agent with
such  shareholder's   correct  taxpayer   identification  number  ("TIN")  on  a
Substitute  Form W-9 and certify  under  penalties  of perjury  that such TIN is
correct and that such  shareholder  is not subject to backup  withholding.  If a
shareholder does not provide such shareholder's  correct TIN or fails to provide
the certifications described above, the Internal Revenue Service (the "IRS") may
impose a penalty on such  shareholder  and  payment of cash to such  shareholder
pursuant  to the  Merger  may be  subject  to  backup  withholding  of 31%.  All
shareholders  surrendering  Certificates  pursuant to the Merger should complete
and sign the main signature form and the Substitute Form W-9 included as part of
the Letter of Transmittal to provide the information and certification necessary
to avoid backup withholding (unless an applicable exemption exists and is proved
in a manner satisfactory to Parent and the Paying Agent).  Certain  shareholders
(including,  among others,  certain corporations and certain foreign individuals
and  entities)  are not  subject to backup  withholding.  Non-corporate  foreign
shareholders  should  complete and sign the main



                                      -9-
<PAGE>

signature form and a Form W-8,  Certificate of Foreign  Status,  a copy of which
may be obtained from the Paying Agent, in order to avoid backup withholding.

                               DISSENTERS' RIGHTS

               Under Sections 180.1301 through 180.1331 of the WBCL, dissenters'
rights may be  available  to holders  and  beneficial  owners of Shares  (each a
"Dissenting   Shareholder"),   subject  to  the  procedures  described  therein.
Dissenters'  rights  permit a  shareholder  to object to the  Merger  and demand
payment  of the "fair  value" of their  Shares  in cash in  connection  with the
consummation of the Merger.

               Under the WBCL,  dissenters' rights are available to shareholders
of a  company  in a  merger  if (i) a  Wisconsin  corporation  is a party to the
merger,  (ii) shareholder  approval of the merger is required under the WBCL and
(iii)  either  the merger is a  "business  combination"  (as  defined in Section
180.1130(3)  of the WBCL) or the shares of stock being  converted  in the merger
are not registered on a national  securities  exchange or quoted on the National
Association  of Securities  Dealers,  Inc.  automated  quotations  system on the
record date for notice to the  shareholders  of a special meeting to vote on the
merger.

               If a merger constitutes a "business  combination" and dissenters'
rights are  available,  the "fair  value" of shares is  determined  pursuant  to
Section 180.1130(9)(a) of the WBCL with reference to the shares' "market value."
In the case of shares  quoted on the OTC Bulletin  Board,  if at least three (3)
members of the national  association of securities dealers are market makers for
the  securities,  "fair value" is deemed to be the highest closing bid per share
obtained from the association  during the valuation period,  or, if no report or
quote is available, as determined in good faith by the board of directors of the
corporation.  The "fair value", as so determined, could be more or less than the
value per Share to be paid pursuant to the Merger.

               On the Record  Date,  the Company was not quoted on the  National
Association of Securities  Dealers,  Inc.  automated  quotations system, and the
Merger qualified as a "business combination" under the WBCL; thus,  shareholders
of the Company have the right to dissent from the Merger. To receive in cash the
fair value of their Shares in lieu of the Merger Consideration,  such Dissenting
Shareholders  are required to follow  certain  procedures set forth in the WBCL.
The following is a brief summary of such  procedures,  which does not purport to
be complete and is  qualified  in its  entirety by  reference  to the  statutory
provisions of the WBCL governing  dissenters'  rights.  Holders of Shares should
read Annex IV hereto for a description  of all statutory  provisions  related to
dissenters' rights.

              Pursuant to Section  180.1321 of the WBCL, any owner or beneficial
owner  of  Shares  desiring  to  assert  dissenters'  rights  must do all of the
following:  (i)  deliver to the  Company by mail or by delivery in person to the
principal office of the Company, before the vote to approve the Merger Agreement
is taken at the Special Meeting, written objection to the Merger Agreement which
includes such Dissenting  Shareholder's intent to demand payment for such Shares
if the proposed  Merger is effectuated  and (ii) not vote in favor of the Merger
Agreement. A Dissenting Shareholder who fails to satisfy both (i) and (ii) above
will waive his or her rights under  Sections  180.1301  through 1331 of the WBCL
and will not be  entitled  to payment  of the fair  value of such  Shares by the
Company under such Sections.  Within ten (10) days after the Merger Agreement is
approved at the Special Meeting,  the Company will deliver a written dissenters'
notice to each of its shareholders who has

                                      -10-
<PAGE>

dissented to the Merger  Agreement in  accordance  with Section  180.1321 of the
WBCL. Upon receipt of such notice,  each  Dissenting  Shareholder has 30 days to
demand payment in writing and surrender the Certificate or Certificates formerly
representing  such  Shares  with  respect  to which he or she has  dissented.  A
Dissenting  Shareholder  who does not demand payment within the designated  time
period will waive his or her rights under Sections  180.1301 through 180.1331 of
the WBCL,  will not be  entitled  to payment  for his or her  Shares  under such
Sections and shall be bound by the terms of the Merger  Agreement.  Upon receipt
of a payment demand or on the day of the  consummation of the Merger,  whichever
is later,  the Company shall pay each  Dissenting  Shareholder  who has demanded
payment  the  amount  that the  Company  estimates  to be the fair value of such
Shares, plus accrued interest. A Dissenting  Shareholder who does not agree with
the Company's estimation of the fair value of his or her shares or the amount of
interest  due,  must  notify the Company of his or her  estimate  within 30 days
after the Company  made or offered  payment for such Shares.  If the  Dissenting
Shareholder  and the Company  cannot  agree upon the fair value of the Shares or
amount  of  interest  due,  the  Company  must file a  petition  in any court of
competent  jurisdiction in the county in which its principal  office is located,
requesting a finding and  determination of the fair value of such Shares and the
accrued  interest  thereon.  If the Company fails to institute such a proceeding
within 60 days after the Dissenting  Shareholder  notifies the Company of his or
her  disagreement,  the Company  shall pay each of its  dissenters  whose demand
remains unsettled, the amount demanded by such shareholder.

                                   THE MERGER

Background of the Offer and the Merger

               During  the  last  several  years,  there  has  been  substantial
consolidation in the manufacturing  software systems industry. By mid-1997,  the
Company had received  several  inquiries  from  potential  business  combination
partners. Although still focused on growing the Company as an independent public
corporation,  the  Company  Board,  in light of the  consolidation  trend in the
industry and the Company's  financial  position,  determined that it would be in
the best interests of the Company's  shareholders if the Company  considered all
strategic alternatives,  including a potential business combination.  As part of
this process,  in September  1997,  the Company  engaged Ascent  Partners,  Inc.
("Ascent   Partners")   to  assist  the  Company  in  reviewing   its  strategic
alternatives.

               Through  early 1998 while the  Company  was  considering  various
potential business combination partners, it became more apparent that "economies
of scale" were becoming  increasingly  important to the research and development
expenditures  required to offer a competitive product in the marketplace for the
Company's  software  products.  During this  period,  the Company  continued  to
experience financial difficulties and had a shortage of working capital. For the
year ended  November  30, 1997 and the quarter  ended  February  28,  1998,  the
Company incurred net losses of $2.2 million and $1.2 million, respectively.

               Due to its  financial  situation,  the  Company  seriously  began
considering  a strategic  relationship  with the Baan  Corporation.  The Company
believed  such a  relationship  would be  valuable  because  it would  allow the
Company,  in addition to the  Company's  Enterprise  Resource  Planning  ("ERP")
product, to sell Baan's ERP product.  The Company believed this would provide it
with a  well-financed,  technologically-advanced  product  from a top  tier  ERP
provider  plus market  pull within the  industry,  which  would  facilitate  the
Company's  ability to provide  software systems to mid-market  corporations.  In
April 1998, the Company  entered into an agreement with the Baan  Corporation to
add Baan's ERP product line to the  Company's  product line and focused  selling
this product in a nineteen state  territory.  At the same time, the Company went
through  a major  restructuring  which  limited  its


                                      -11-
<PAGE>

markets and reduced its expenses.  In the restructuring,  the Company incurred a
charge of $6.8 million.

               By late 1998,  entities in the  manufacturing  software  industry
experienced  the  beginning of a  significant  downturn for sales related to ERP
products in the United States.  This downturn heightened the Company's financial
difficulties and put increased  pressure on the Company to enter into a business
combination  or sell  assets.  Throughout  this period,  the Company  considered
various transactions focused on enhancing shareholder value.

               As part of this process,  Ascent  Partners set up an introductory
meeting  between  IFS AB and the  Company  at IFS AB's  offices  in  Schaumburg,
Illinois on May 24, 1999. The parties  discovered that both companies focused on
"operations  oriented" ERP software with the majority of their  customer base in
companies which make products "to customer order." A  confidentiality  agreement
was  signed  and  preliminary   discussions   regarding  a  potential   business
combination began between the parties.

               During the next month,  representatives of IFS AB and the Company
continued  discussions  regarding  a  potential  business  combination.  IFS  AB
proposed  purchasing  all of the  Shares for cash at a price of $4.00 per Share,
subject to the negotiation of a definitive  acquisition  agreement.  On June 29,
1999, the Company Board met to discuss the offer made by IFS AB as well as other
alternatives  available to the Company.  At the conclusion of this meeting,  the
Company  Board  directed  management  to  communicate  to IFS AB that  it  would
consider an offer at a higher price per Share for the Company.

               On July 5, 1999,  the Company Board  received and  considered IFS
AB's revised  offer to purchase all of the Shares at a per Share price of $4.50.
At the meeting, the directors reviewed their fiduciary duties in connection with
the consideration of a business  combination such as the one proposed by IFS AB.
At the  conclusion of the meeting,  the Company Board  authorized  management to
pursue a negotiated  transaction with IFS AB and directed the Company's  outside
counsel, Foley & Lardner, to prepare a draft merger agreement for transmittal to
IFS AB's legal counsel.  A draft of such an agreement was subsequently  provided
to IFS AB's legal counsel and to the members of the Company Board.

               The Company  Board also  authorized  the Company to retain Tucker
Cleary to prepare a fairness opinion  regarding the consideration to be received
by the Company's shareholders pursuant to the proposed business combination.

               Thereafter,  representatives of IFS AB and representatives of the
Company,  as well as IFS AB's and the Company's  respective  legal and financial
advisors, continued to discuss a possible business combination and negotiate the
terms of a definitive  merger agreement and stock option  agreement.  As part of
the negotiations,  the Company,  among other things,  insisted that the proposed
tender offer not be subject to any  financing  contingency.  During this period,
the  Company's  management  kept  the  Company  Board  informed  of the  ongoing
discussions,  including  at the Company  Board's  meeting held on July 12, 1999.
During the course of the  negotiations,  IFS AB agreed to extend a $350,000 line
of credit to the Company to provide  additional  working  capital.  The line was
subsequently increased to $2,000,000.

               On  September  1, 1999,  the Company  completed  negotiating  the
Merger  Agreement and the Stock Option  Agreement (as  hereinafter  defined) and
presented them to the Company Board. The


                                      -12-
<PAGE>

Company  Board  received  reports from the senior  management of the Company and
reviewed  with  counsel  the final terms of the Merger  Agreement  and the Stock
Option  Agreement.  Counsel also  reviewed with the  directors  their  fiduciary
obligations in connection with the  consideration  of a transaction  such as the
one proposed with Parent.  At this meeting,  Tucker Cleary delivered its written
opinion to the Company  Board to the effect that, as of such date and based upon
and  subject  to the  various  considerations  set  forth in such  opinion,  the
proposed  cash  purchase  price  of  $4.50  per  share  to be  received  by  the
shareholders  of the  Company  in the  Offer  and the  Merger  was  fair to such
shareholders  from a financial  point of view.  The Company Board then discussed
the  presentations  it  had  received  at  this  and  other  such  meetings  and
unanimously approved the Merger Agreement and the Stock Option Agreement and the
transactions contemplated thereby, and authorized their execution.

               On  September  1, 1999,  the Merger  Agreement,  the Stock Option
Agreement and various  other  transaction  documents  were  executed.  Following
execution of the  foregoing  documents,  a joint press  release  announcing  the
execution of the definitive agreements was issued by Parent and the Company.

               On  September 8, 1999,  Parent and the  Purchaser  commenced  the
Offer.

               The Offer  expired at 5:00 p.m.,  New York City time,  on Friday,
October 15,  1999.  Pursuant to the Offer,  the  Purchaser  purchased  5,302,856
Shares,  at a price of $4.50 per Share. As a result of the Offer,  the Purchaser
owns of record  approximately  97% of the issued and outstanding  Shares,  which
includes  all the Shares held by the  directors  and  executive  officers of the
Company prior to the Offer.

               Following the  consummation of the Offer,  pursuant to the Merger
Agreement, Scott J. Mermel, Robert E. Weisenberg,  Thomas M. Dykstra, and Elliot
Wassarman  resigned as directors of the Company,  the size of the Company  Board
was  reduced  to five  members  and Bengt  Nilsson,  Terje  Vangbo  and  Sverker
Lundberg, each an officer of Parent, the Purchaser and/or IFS AB, were appointed
to the Company  Board to fill the  resulting  vacancies.  Biographical  data for
Messrs. Lundberg,  Nilsson and Vangbo are set forth in Annex III hereto. Michael
D. Dunham and Helmut M. Adam each remain as a director of the Company.

Recommendation of the Company Board

               As  described  under  "Background  of the Offer  and the  Merger"
above, the Company Board unanimously  approved the Merger  Agreement,  the Stock
Option Agreement,  the Offer and the Merger and determined that the terms of the
Offer  and  the  Merger  are in  the  best  interests  of the  Company  and  its
shareholders.  Accordingly,  the Company Board unanimously  recommended that the
shareholders  of the Company  accept the Offer and tender their Shares  pursuant
thereto  and  the  Company  Board  unanimously  recommends  that  the  Company's
shareholders  approve the Merger  Agreement  and the  transactions  contemplated
thereby,  including the Merger. In reaching its conclusions and recommendations,
the Company Board considered the following factors:

            1. the  financial  and other  terms of the Offer,  the  Merger,  the
Merger Agreement,  the Stock Option Agreement and the Stockholder Agreements (as
hereinafter defined);

            2. the trading price of the Shares over the last five years and that
the $4.50 per Share price  represents a premium of 31% over the closing price of
the Shares on the OTC Bulletin


                                      -13-
<PAGE>

Board on  September  1,  1999,  the last full  trading  day prior to the  public
announcement of the execution of the Merger Agreement;

               3.  presentations  by senior  management  regarding the financial
condition, results of operations, business and prospects of the Company;

               4. the results of the process  undertaken to identify and solicit
indications of interest from other third parties regarding a potential  business
combination transaction;

               5. the terms and  conditions of the Merger  Agreement,  including
provisions  that (i) although  prohibiting  the Company and its  representatives
from  soliciting or  initiating  any  Acquisition  Transaction  (as  hereinafter
defined),  permit the Company and its representatives to furnish information to,
and negotiate  and  otherwise  engage in  discussions  with,  any third party in
response to an unsolicited  Superior Proposal (as hereinafter  defined) and (ii)
permit the Company to terminate the Merger  Agreement to enter into a definitive
agreement  with  respect  to  a  Superior  Proposal,  subject  to  payment  of a
termination fee of $1,000,000;

               6. IFS AB's financial  condition,  the ability of Parent to cause
the Purchaser to meet its  obligations  under the Merger  Agreement and the fact
that IFS AB had agreed to  provide  Parent and the  Purchaser  with the  funding
necessary to complete on a timely  basis the  transactions  contemplated  by the
Merger Agreement;

               7. the  alternatives  available  to the  Company  in light of the
consideration  proposed to be received for the Shares  pursuant to the Offer and
the  Merger,  including  continuing  to maintain  the Company as an  independent
company or engaging in an extraordinary transaction;

               8. legal matters relating to the Offer and the Merger,  including
the  review  provided  for  under  the HSR Act  with  respect  to the  antitrust
implications of the Offer,  and the terms of the Offer and the Merger  Agreement
related thereto;

               9. the  familiarity  of the  Company  Board  with  the  business,
results of operations, properties and financial condition of the Company and the
nature of the industry in which it operates;

               10. the Company's  lack of adequate  working  capital,  which has
hindered the ability of the Company to fund research and development  needed for
continued growth;

               11. the written  opinion of Tucker  Cleary to the effect that, as
of the date of the  opinion,  the  $4.50  per  Share  cash  consideration  to be
received by the  shareholders of the Company in the Offer and the Merger is fair
to such  shareholders  from a  financial  point  of view.  The full  text of the
written opinion of Tucker Cleary dated  September 1, 1999,  which sets forth the
factors considered,  assumptions made and limitations on the review conducted by
Tucker Cleary,  is attached as Annex II hereto,  and is  incorporated  herein by
reference.  Shareholders  are  encouraged  to read the opinion of Tucker  Cleary
carefully and in its entirety; and

               12. the proposed  structure of the Offer and the Merger involving
an immediate cash tender offer  followed by a merger for the same  consideration
and the fact that there is no  financing  or due  diligence  contingency  to the
Offer. In this connection, the Company Board also considered the likelihood that
the proposed  acquisition  would be  consummated,  including  the  likelihood of
satisfaction  of the  conditions  to the Offer and the Merger  contained  in the
Merger  Agreement,  and the  risks to the  Company  if the  acquisition  was not
consummated.



                                      -14-
<PAGE>

               The Company Board  evaluated the factors listed above in light of
the  directors'  knowledge of the business and  operations of the Company and in
their  business  judgment.  In view of the  variety  of  factors  considered  in
connection  with its  evaluation  of the Merger  Agreement  and the  Offer,  the
Company Board did not find it practicable to, and did not, quantify or otherwise
assign  relative  weights to the  specific  factors  considered  in reaching its
determination.  In addition,  individual  members of the Company  Board may have
given different weights to different  factors.  The foregoing  discussion of the
information and factors  considered and given weight by the Company Board is not
intended to be exhaustive.

               The Company Board  recognized that, while the consummation of the
Offer and the Merger gives the Company's shareholders the opportunity to realize
a premium  over the prices at which the Shares were  traded  prior to the public
announcement  of the Merger and the Offer,  tendering in the Offer or exchanging
Shares in the  Merger  would  eliminate  the  opportunity  for  shareholders  to
participate in the potential future growth and profits of the Company.

Opinion of Tucker Cleary; Financial Advisors

               As described  under  "Background of the Offer and the Merger" and
"Recommendation  of the Company Board" above,  Tucker Cleary  delivered its oral
opinion to the Company  Board on  September  1, 1999 (as  confirmed in a written
opinion dated such date),  that, based upon and subject to the matters set forth
therein and as of the date thereof, the $4.50 per Share cash consideration to be
received  by the  shareholders  of the  Company  in the Offer and the Merger was
fair,  from a  financial  point of view,  to the  holders of Shares  (other than
Parent and its affiliates).

               The full text of Tucker  Cleary's  written  opinion,  which  sets
forth the procedures  followed,  the factors considered and the assumptions made
by Tucker Cleary,  is attached as Annex II hereto and is incorporated  herein by
reference.

               Pursuant  to a letter  agreement,  dated  August  26,  1999  (the
"Tucker Cleary Engagement  Letter"),  between the Company and Tucker Cleary, the
Company  engaged  Tucker Cleary to render an opinion as to the fairness,  from a
financial  point of view,  of the  consideration  to be  received  by the public
holders of Shares in the Offer and the  Merger.  Pursuant  to the Tucker  Cleary
Engagement  Letter,  the  Company  will pay Tucker  Cleary for its  services  in
connection  with the Offer and the Merger a fee of $100,000.  In  addition,  the
Company  agreed to reimburse  Tucker Cleary up to a maximum of $5,000  (unless a
higher amount is approved in writing by the Company) for its properly documented
expenses,  including reasonable fees and expenses of its legal counsel, incurred
by Tucker  Cleary in  connection  with  providing  its services  pursuant to the
Tucker Cleary  Engagement  Letter and to indemnify Tucker Cleary against certain
liabilities, including liabilities arising under federal securities laws.

               The Company  retained  Tucker Cleary based on its  experience and
expertise.  Tucker  Cleary,  as  part of its  investment  banking  business,  is
continuously  engaged in the  evaluation of businesses  and their  securities in
connection with mergers and acquisitions, negotiated underwritings,  competitive
biddings,  secondary  distributions of listed and unlisted  securities,  private
placements and valuations for corporate purposes.  In the ordinary course of its
business,  Tucker  Cleary  and its  affiliates  may from time to time  trade the
securities  of the Company for its own account or the accounts of its  customers
and,  accordingly,  may at any  time  hold  long  or  short  positions  in  such
securities.



                                      -15-
<PAGE>

               The opinion of Tucker Cleary was  delivered to the Company  Board
for its use in connection with its consideration of the Offer and the Merger and
is not  intended  to be,  and  does  not  constitute,  a  recommendation  to any
shareholder  of the Company as to whether  such  shareholder  should  tender his
Shares in the Offer or vote in favor of the Merger.  The  fairness  opinion does
not  address  the  Company's   underlying   business   decision  to  pursue  the
acquisition.

               Pursuant to a letter  agreement,  dated  September  12, 1997,  as
amended  (the  "Ascent  Partners  Engagement  Letter"),  between the Company and
Ascent  Partners,  the Company  engaged Ascent  Partners to act as its financial
advisor to explore  strategic  alternatives  for the  Company.  Pursuant  to the
Ascent Partners  Engagement  Letter, the Company paid Ascent Partners a retainer
advisory fee of $24,000 (to be credited  against the  transaction fee payable to
Ascent Partners) and will pay Ascent Partners a transaction fee of approximately
$357,000 in connection with the Offer and the Merger.  In addition,  the Company
agreed (a) that Ascent Partners will be entitled,  under certain  circumstances,
to a 1.5% transaction fee if the Intercim division of the Company is spun-off by
Parent  within six months  following  the  acquisition  of the  Company,  (b) to
reimburse  Ascent  Partners for its  reasonable  out-of-pocket  expenses and (c)
indemnify Ascent Partners against certain liabilities.

               The Company  retained  Ascent Partners based on its expertise and
experience in advising  corporate clients engaged in the manufacturing  software
industry. Ascent Partners is involved on an ongoing basis in advising clients in
merger and acquisition and related business combination transactions.

               Except as set forth  above,  neither  the  Company nor any person
acting on its behalf has or currently  intends to employ,  retain or  compensate
any person to make  solicitations or  recommendations to the shareholders of the
Company on its behalf with respect to the Merger.

Purpose of the Merger

               The  purpose  of the  Merger is to  enable  Parent,  through  the
Purchaser, to acquire the remaining equity interest in the Company not currently
owned by the  Purchaser.  As a result of the Merger,  the Company  will become a
wholly-owned  subsidiary  of Parent.  The Merger is the second and final step in
the  acquisition  of the  Company by Parent.  The Offer was the first step which
resulted in the Purchaser owning approximately 97% of the outstanding Shares.

               The  acquisition  of the  Company has been  structured  as a cash
tender offer and a cash merger in order to provide a prompt and orderly transfer
of  ownership  of the  Company  from the public  shareholders  of the Company to
Parent.  The purchase of Shares  pursuant to the Offer  increased the likelihood
that the Merger will be consummated.

Certain Effects of the Offer and the Merger

               As a result of the Merger,  Parent will own  directly  the entire
equity interest in the Company. Therefore,  following the Merger, present public
holders of Shares will no longer have an equity interest in the Company and will
no longer share in future earnings and potential growth of the Company,  if any.
Instead,  each holder of Shares  immediately  prior to the Effective Time (other
than Parent,  the  Purchaser,  any other  subsidiary  of Parent,  the Company or
wholly-owned subsidiary of the Company, and other than holders who have properly
exercised  dissenters'  rights)  will  have the  right  to  receive  the  Merger
Consideration to which such holder is entitled under the Merger Agreement.



                                      -16-
<PAGE>

               Upon  completion  of the  Merger,  the  Shares  will no longer be
included on the OTC Bulletin Board and will be deregistered under the Securities
Exchange Act of 1934, as amended (the "Exchange Act"). The deregistration of the
Shares  under the Exchange Act will result in the  suspension  of the  Company's
obligation to file reports pursuant to Section 15(d) thereunder.

Plans for the Company

               Upon the  consummation of the Merger,  the separate  existence of
the  Purchaser  will cease and the Company will  continue  its  existence as the
Surviving  Corporation.  The  Surviving  Corporation  will be renamed "IFS North
America,  Inc." and,  under the WBCL,  will possess all the rights,  privileges,
immunities, powers, liabilities and duties of the Company.

              It is expected  that  initially  following the Merger the business
and  operations  of the  Company  will be  continued  substantially  as they are
currently  being  conducted.  However,  Parent does plan to replace the Baan ERP
software product with the IFS AB ERP software product. Following consummation of
the Merger,  Parent will continue to evaluate the business and operations of the
Company,  with a view to optimizing the Company's  potential in conjunction with
the Parent's business.

Interests of Certain Persons in the Merger

               Certain  existing and former members of the Company's  management
and the Company  Board (as well as other  employees of the Company) have certain
interests  in the  Merger  that are  different  from,  or in  addition  to,  the
interests of the Company's shareholders generally.  The Company Board took these
interests  into account in approving the Merger  Agreement and the  transactions
contemplated thereby.

Company Stock Options

               In accordance  with the Merger  Agreement,  the Company has taken
all appropriate  actions so that,  with respect to all  outstanding  employee or
director   stock  options  of  the  Company   (individually,   an  "Option"  and
collectively,  the  "Options"),   including  Options  issued  pursuant  to   the
Company's  1998 Employee Stock Purchase Plan and the Company's 1993 Stock Option
Plan,  as of the  Effective  Time will be adjusted so that upon  exercising  the
Options  (including  payment of the  exercise  price) the holders of the Options
will  receive a cash payment for his or her Shares into which his or her Options
were convertible equal to $4.50 per Share.

               All of the Options  held by the  directors  of the Company  Board
contain an  acceleration  provision that provides that after a change in control
the Options become immediately exercisable in full. The acquisition of more than
25% of the Shares in the Offer  constituted  a change in control of the  Company
for purposes of the Options held by the directors.

Public Warrants

              As required by the Merger  Agreement,  the Company provided to the
holders of the Public  Warrants (as defined in the Merger  Agreement)  notice of
the Offer.  The Company also provided notice of the Merger to the holders of the
Public Warrants.  Following  consummation  of the Merger,  holders of the Public
Warrants who have not exercised  their Public  Warrants  will be entitled  (upon
exercise  thereof and following  payment of the exercise price) to receive $4.50
in cash for each Share  formerly  subject  to such  Public  Warrants.  Since the
exercise price exceeds the price to be paid in the Merger,  the Company does not
expect the Public Warrants to be exercised.

Employee and Severance Agreements

               Each of Michael D. Dunham  (President and Chief Executive Officer
of the Company),  Thomas M. Dykstra (Vice President,  Secretary and Treasurer of
the  Company)  and Richard W. Grelck  (Chief  Operating  Officer of the Company)
entered  into an  Employment,  Confidentiality,  Non-Competition  and  Severance
Agreement,  dated March 19, 1999, with the Company that provides that while each
such  individual  remains  employed  with the Company  (subject to either  party
terminating the  agreement),  his base salary shall not be reduced (unless there
is a corporate-wide  reduction applicable to all the Company's  executives),  he
will  continue  to perform  the duties  associated  with his  position  with the
Company as of such date  (i.e.,  President  and Chief  Executive  Officer;  Vice
President, Secretary and Treasurer; and Chief Operating Officer,  respectively),
he will continue to receive



                                      -17-
<PAGE>

benefits equivalent to those he received as of such date and he remains eligible
for bonuses and stock options as determined by the Compensation Committee of the
Company Board.

               Pursuant to the agreements,  each of Messrs.  Dunham, Dykstra and
Grelck will receive  severance  payments if (a) he  voluntarily  terminates  his
employment  with the Company  following a material  change by the Company in his
duties as President and Chief Executive Officer,  Vice President,  Secretary and
Treasurer  or  Chief  Operating  Officer,   respectively,   subject  to  certain
restrictions  ("Voluntarily  Terminates") or (b) he is terminated  without Cause
(as defined in the agreements).  The period of time in which severance  payments
will be made, which depends on the individual and circumstances  surrounding the
termination  of  employment,  is as follows:  Mr. Dunham will receive  severance
payments for (i) 12 months if he Voluntarily Terminates or is terminated without
Cause  prior to a  change  in  control  of the  Company,  (ii) 18  months  if he
Voluntarily  Terminates  or is terminated  without  Cause  following a change in
control of the Company  related to the sale of the Company's  assets or (iii) 15
months if he Voluntarily  Terminates or is terminated  without Cause following a
change in control of the  Company  related to the sale of the  Company's  voting
stock;  Mr.  Dykstra  will  receive  severance  payments  for nine  months if he
Voluntarily  Terminates or is terminated  without Cause  (regardless  of whether
such  termination was prior to or following a change in control of the Company),
except in the event the assets of the  Company  are sold to a certain  specified
corporation  (unrelated to Parent or the Purchaser),  then the payment period is
eight months and any personal debt Mr.  Dykstra owes to the Company is forgiven;
and Mr.  Grelck  will  receive  severance  payments  for (i) nine  months  if he
Voluntarily  Terminates  or is  terminated  without  Cause  prior to a change in
control of the  Company  or (ii) 12 months if he  Voluntarily  Terminates  or is
terminated   without  Cause  following  a  change  in  control  of  the  Company
(regardless  of  whether  such  change in  control is related to the sale of the
Company's assets or voting stock).

               As part of the agreements,  each of Messrs.  Dunham,  Dykstra and
Grelck has agreed to a noncompete  following the  termination  of his employment
with the Company  for a period of time equal to the  severance  payment  periods
identified  above (except,  in Mr.  Dykstra's case, if the assets of the Company
are  sold  to a  certain  specified  corporation  (unrelated  to  Parent  or the
Purchaser),  then he may work for that  corporation)  and a one-year (or, in Mr.
Dunham's case, the longer of one year or the severance payment period identified
above)  restriction  on soliciting any employee of the Company or its affiliates
to leave the employ of the  Company.  As a  severance  payment,  each of Messrs.
Dunham,  Dykstra  and Grelck will  receive  his base salary  (which will be paid
monthly  for nine months with a lump sum payment in the tenth month equal to the
remaining  payments due, if any), the continuation  during the severance payment
period of health,  dental,  group life and disability  insurance and the use for
six months of a  Company-supplied  car, an  executive  outplacement  service and
certain other  benefits.  In addition,  upon a termination  of employment  which
results in the receipt of severance  payments,  all of the unvested options held
by Messrs. Dunham, Dykstra and Grelck shall immediately vest.

               The  acquisition  of more than 25% of the  Shares  in the  Offer,
together  with the  election of the  Purchaser's  designees to a majority of the
seats on the Company Board (see "Merger Agreement" below),  constituted a change
in control of the Company related to the sale of the Company's  voting stock for
purposes of the foregoing agreements.

               Wayne T. Wedell (Vice  President-Services of the Company) entered
into an Employment and Separation Agreement, effective January 1, 1998, with the
Company  that  provides  for his  employment  at the level of Vice  President or
higher through December 31, 2006, subject to earlier termination by either party
and subject to future extension.  Among other benefits,  the agreement


                                      -18-
<PAGE>

provides  for an  initial  annual  base  salary of  $90,000,  subject  to upward
adjustment, and annual bonus opportunities. Mr. Wedell's agreement also provides
for a termination  payment equal to 75% of his highest  annual base salary since
January 1, 1998, as well as the  continuation of insurance  benefits and the use
of a Company-supplied  car for one year following  termination,  in the event of
(a) his  termination  by the Company  (whether with or without  cause),  (b) his
termination  by the Company  following a change in control of the Company or (c)
his  resignation  within one year after a change in control of the  Company as a
result of Mr. Wedell's good faith determination that there has been a diminution
in the  level of his  responsibilities  with the  Company.  Notwithstanding  the
foregoing,  in the event Mr.  Wedell is  terminated  by the  Company  prior to a
change in control, his termination payment and other benefits will cease once he
finds an acceptable equivalent position in the Milwaukee, Wisconsin area.

               The  acquisition  of more than 25% of the  Shares  in the  Offer,
together  with the  election of the  Purchaser's  designees to a majority of the
seats on the Company Board (see "Merger Agreement" below),  constituted a change
in control of the Company for purposes of Mr. Wedell's agreement.

               The  foregoing  are  summaries  of  certain   provisions  of  the
Employment,  Confidentiality,  Non-Competition  and  Severance  Agreements  with
Messrs.  Dunham,  Dykstra and Grelck and the Employment and Separation Agreement
with Mr. Wedell. These summaries are not complete  descriptions of the terms and
conditions of these  agreements and are qualified in their entirety by reference
to the full text of these agreements, which are incorporated herein by reference
and copies of which have been filed with the Securities and Exchange  Commission
(the  "SEC" or,  sometimes,  the  "Commission")  as  exhibits  to the  Company's
Quarterly Report on Form 10-Q for the quarter ended May 31, 1999, filed with the
Commission on July 15, 1999 (respecting Messrs. Dunham, Dykstra and Grelck), and
the  Company's  Quarterly  Report on Form 10-Q for the quarter  ended August 31,
1998, filed with the Commission on October 15, 1998 (respecting Mr. Wedell).

Indemnification and Insurance

               The Merger Agreement provides as follows:

               (a) the Purchaser and Parent agree that for a period of six years
from  the  Effective   Time,   the   Purchaser   will  maintain  all  rights  to
indemnification  now  existing  in favor of the  current  or  former  directors,
officers,  employees,  fiduciaries  and agents of the Company as provided in the
Company's  Restated  Articles of Incorporation and Bylaws or otherwise in effect
under any agreement on September 1, 1999. In addition,  the Purchaser and Parent
agree that the articles of incorporation and bylaws of the Surviving Corporation
shall contain the provisions  with respect to  indemnification  set forth in the
Company's  Restated  Articles of Incorporation  and Bylaws on September 1, 1999,
which  provisions  will not be amended,  repealed or  otherwise  modified  for a
period  of six  years  after  the  Acceptance  Date (as  defined  in the  Merger
Agreement) in any manner that would  adversely  affect the rights  thereunder of
individuals  who at any time  prior to the  Effective  Time  were  directors  or
officers of the Company in respect of actions or omissions occurring at or prior
to  the  Effective  Time  (including   without   limitation,   the  transactions
contemplated by the Merger  Agreement),  unless such modification is required by
law.  Notwithstanding the six-year period specified in the foregoing  sentences,
in the event any claim or claims  are  asserted  or made  within  such  six-year
period,  all  rights to  indemnification  in respect of any such claim or claims
shall continue until disposition of any and all such claims.

               (b) The  Surviving  Corporation  will at all times  exercise  the
powers  granted to it by its  articles  of  incorporation,  its  bylaws,  and by
applicable  law to indemnify  and hold harmless to the fullest  extent  possible
present or former directors, officers, employees,  fiduciaries and agents of the

                                      -19-
<PAGE>

Company  against any  threatened or actual claim,  action,  suit,  proceeding or
investigation  made against them arising from their  service in such  capacities
(or  service in such  capacities  for another  enterprise  at the request of the
Company)  prior  to  and  including  the  Effective  Time,  including,   without
limitation, with respect to matters relating to the Merger Agreement.

               (c) In addition to the foregoing,  Parent agrees that the Company
and, from and after the Effective Time, the Surviving  Corporation,  shall cause
to be maintained in effect for not less than six years from the Effective  Time,
the current  policies of the directors' and officers'  liability  insurance,  if
any,  maintained by the Company with respect to matters occurring at or prior to
the Effective Time (including, without limitation, the transactions contemplated
by the Merger Agreement); provided that the Surviving Corporation may substitute
therefor policies of at least the same coverage  containing terms and conditions
which are no less  advantageous  and provided that such  substitution  shall not
result in any gaps or lapses in coverage with respect to matters occurring prior
to the Effective  Time; and provided,  further,  that the Surviving  Corporation
will not be  required  to pay an  annual  premium  in excess of 200% of the last
annual  premium  paid by the  Company  prior  to  September  1,  1999 and if the
Surviving  Corporation  is unable  to  obtain  the  insurance  required  by this
paragraph it will obtain as much comparable  insurance as possible for an annual
premium equal to such maximum amount.

Stockholder Agreements

               Parent  required,  as a material  precondition and inducement for
Parent  and the  Purchaser  to enter  into the Merger  Agreement,  that  certain
holders of the Shares  enter into  Stockholder  Agreements.  The  following is a
summary of certain terms of the Stockholder Agreements,  each dated September 1,
1999 (the "Stockholder Agreements"), by and among Parent, the Purchaser and each
of  Michael D.  Dunham,  Thomas M.  Dykstra,  Donald W.  Vahlsing  and Robert E.
Weisenberg  (the  "Selling  Stockholders").  This  summary  is  not  a  complete
description  of the  Stockholder  Agreements and is qualified in its entirety by
reference to the full text of the Stockholder Agreements, which are incorporated
herein by reference and copies of which have been filed with the SEC as exhibits
to the Schedule 14D-9 of the Company,  filed with the Commission on September 8,
1999.

               Concurrently with the execution of the Merger  Agreement,  Parent
and the Purchaser  entered into Stockholder  Agreements with each of the Selling
Stockholders  with respect to, in the  aggregate,  1,670,400  Shares  (excluding
Shares  issuable upon the exercise of any stock options)  beneficially  owned by
such  Selling  Stockholders,   representing  approximately  40%  of  the  Shares
outstanding on August 31, 1999 (and  approximately 25% of the Shares outstanding
on a fully diluted basis). Pursuant to the Stockholder  Agreements,  each of the
Selling Stockholders agreed to validly tender (or cause the record owner of such
Shares to validly tender) in the Offer and not withdraw all Shares  beneficially
owned by the Selling Stockholder and any additional Shares with respect to which
he becomes the beneficial  owner (whether by purchase,  dividend,  distribution,
exercise  of options or other  rights to acquire  Shares).  All such Shares were
tendered in the Offer.

               Pursuant  to the  Stockholder  Agreements,  each  of the  Selling
Stockholders  agreed,  solely in the capacity as a  shareholder  of the Company,
that neither the Selling  Stockholder  nor any  affiliates,  representatives  or
agents of the  Selling  Stockholder  will,  directly or  indirectly,  encourage,
solicit, participate in or initiate discussions or negotiations with, or provide
any  information  to, any  corporation,  partnership,  person or other entity or
group (other than Parent, the Purchaser or any of their respective affiliates or
representatives)  concerning any proposal relating to an Acquisition Transaction
(as  defined in the  Stockholder  Agreements  for  purposes  of this  Section on
"Stockholder Agreements"). The Selling Stockholders also agreed to notify


                                      -20-
<PAGE>

Parent  and  the  Purchaser  within  24  hours  after  receipt  by  the  Selling
Stockholders  (or their  advisors)  of any proposal  relating to an  Acquisition
Transaction  or any request for  non-public  information  in  connection  with a
proposed  Acquisition  Transaction  or for  access to the  properties,  books or
records of the Company by any person or entity that  informs the Company that it
is considering making, or has made, an Acquisition Transaction (with such notice
indicating  the identity of the person making the  Acquisition  Proposal and the
terms and conditions thereof).

               The  covenant  and  agreements   contained  in  the   Stockholder
Agreements  will  terminate  upon the  earlier of (a) the  Effective  Time,  (b)
September  1, 2000 or (c) the  termination  of the Merger  Agreement  in certain
circumstances.

               In connection with the execution of the  Stockholder  Agreements,
Michael  D.  Dunham  and  Thomas M.  Dykstra  agreed to (a) use  $1,000,000  and
$815,000,  respectively,  of the proceeds  they  received from the sale of their
Shares in the Offer to purchase in the open market shares of stock of IFS AB and
(b) retain the shares of IFS AB stock they purchase for a minimum of six months.
Pursuant to these agreements,  Messrs.  Dunham and Dykstra are in the process of
purchasing the required  shares of IFS AB; all such purchases are expected to be
completed by November 26, 1999.  The Company has agreed to reimburse  (including
with respect to the taxes  incurred as a result of such  reimbursement)  Messrs.
Dunham and Dykstra for any brokerage  commissions  they incur in connection with
both the purchase and subsequent sale of the shares of IFS AB stock.

Certain Federal Income Tax Consequences

               The  receipt of cash for Shares  pursuant to the Merger will be a
taxable transaction for U.S. federal income tax purposes and also may be taxable
under  applicable  state,  local,  foreign  or other  tax laws.  Accordingly,  a
shareholder who receives cash in exchange for Shares in the Merger (including as
a result of  perfecting  his or her  dissenters'  rights  under  the WBCL)  will
recognize gain or loss for federal income tax purposes equal to the  difference,
if any, between the amount of cash received and the  shareholder's  tax basis in
the Shares sold or  exchanged.  Gain or loss will be determined  separately  for
each  block  of  Shares  (i.e.,  Shares  acquired  at the same  time and  price)
exchanged  pursuant to the Merger.  Such gain or loss  generally will be capital
gain or loss if the  Shares  disposed  of were  held as  capital  assets  by the
shareholder,  and will be long-term  capital gain or loss if the Shares disposed
of were held for more than one year, and will be short-term capital gain or loss
if


                                      -21-
<PAGE>

held for one year or less. Net long-term  capital gains are taxed at rates which
are less than  ordinary tax rates.  Net  short-term  capital  gains are taxed at
ordinary tax rates.

               A shareholder (other than certain exempt shareholders  including,
among  others,  certain  corporations  and  certain  foreign  individuals)  that
surrenders Shares in the Merger may be subject to 31% backup  withholding unless
such  shareholder  provides its TIN and certifies that such number is correct or
properly  certifies  that it is  awaiting  a TIN.  A  shareholder  that does not
furnish its TIN may be subject to a penalty imposed by the IRS. Each shareholder
should  complete and sign the Substitute Form W-9 included as part of the Letter
of Transmittal so as to provide the information and  certification  necessary to
avoid backup withholding. See "Procedure for Receipt of the Merger Consideration
- - Backup Withholding."

               If backup withholding applies to a shareholder,  the Paying Agent
is  required  to  withhold  31%  from  payments  to  such  shareholder.   Backup
withholding  is not  an  additional  tax.  Rather,  the  amount  of  the  backup
withholding  can be credited  against the federal  income tax  liability  of the
person subject to the backup withholding, provided that the required information
is filed with the IRS on a timely  basis.  If backup  withholding  results in an
overpayment of tax, a refund can be obtained by the  shareholder  upon filing an
income tax return on a timely basis.

               The  foregoing  summary  constitutes  a  general  description  of
certain U.S. federal income tax consequences of the Merger without regard to the
particular  facts and  circumstances  of each  shareholder of the Company and is
based on the  provisions  of the  Internal  Revenue  Code of 1986,  as  amended,
Treasury  Department  Regulations  issued pursuant thereto and published rulings
and court decisions in effect as of the date hereof, all of which are subject to
change, possibly with retroactive effect. Special tax consequences not described
herein  may be  applicable  to  certain  shareholders  subject  to  special  tax
treatment (including insurance companies,  tax-exempt  organizations,  financial
institutions or broker dealers,  foreign  shareholders and shareholders who have
acquired  their  Shares  pursuant to the exercise of employee  stock  options or
otherwise as compensation).  All shareholders  should consult their tax advisors
with respect to specific tax effects applicable to them of the Merger, including
the applicability and effect of any state, local and foreign tax laws.

Accounting Treatment of the Merger

               The Merger will be accounted for under the  "purchase"  method of
accounting,  whereby the purchase price for the Company will be allocated to the
identifiable assets and liabilities of the Company and its subsidiaries based on
their respective fair values.

Regulatory and Other Approvals

Antitrust

               The HSR Act provides that certain  acquisition  transactions  may
not be  consummated  until  information  has  been  furnished  to the  Antitrust
Division of the Department of Justice and to the Pre-merger  Notification Office
of the Federal Trade  Commission and certain  waiting period  requirements  have
been satisfied.  On October 4, 1999, the waiting period  requirements  under the
HSR Act were satisfied.



                                      -22-
<PAGE>

Other Federal and State Statutes

               Except as  described  above and except for the filing of Articles
of  Merger  with  the  Department  of  Financial  Institutions  of the  State of
Wisconsin  to  effectuate  the  Merger,  there  are no  other  federal  or state
regulatory requirements which remain to be complied with in order for the Merger
to be consummated in accordance with the terms of the Merger Agreement.

                   CERTAIN INFORMATION CONCERNING THE COMPANY

              Set  forth  below is  selected  consolidated  financial  data with
respect to the Company  excerpted or derived in part from the audited  financial
statements  contained in the  Company's  Annual Report on Form 10-K for the year
ended  November 30, 1998,  filed with the  Commission on March 1, 1999, and from
the unaudited financial  statements  contained in the Company's Quarterly Report
on Form 10-Q for the quarter ended August 31, 1999, filed with the Commission on
October 15, 1999. More comprehensive  financial  information is included in such
reports and other  documents  filed by the Company with the SEC. For the periods
covered by such reports,  the following  summary is qualified in its entirety by
reference  to such  reports  and  such  other  documents  and all the  financial
information  (including any related notes) contained  therein.  Such reports and
other documents  should be available for inspection and copies thereof should be
obtainable in the manner set forth below under "Available Information."



                                      -23-
<PAGE>

<TABLE>
                       EFFECTIVE MANAGEMENT SYSTEMS, INC.

                   SELECTED CONSOLIDATED FINANCIAL INFORMATION
              (in thousands, except per share data and percentages)
<CAPTION>
                                       Nine Months Ended         Year ended
                                          August 31,             November 30,
                                       1999        1998         1998       1997

<S>                                  <C>         <C>         <C>         <C>
Statement of Operations Data:
Total Net Revenues ...............   $ 24,144    $ 27,776    $ 39,144    $ 42,645
Total Cost of Products/Services ..     15,213      15,450      22,776      22,860
Total Costs/Operations Expenses ..     29,467      37,284      49,147      45,046
Loss from Operations .............     (5,323)     (9,508)    (10,003)     (2,401)
Net Income (loss)) ...............   $ (5,872)   $(10,022)   $(10,590)   $ (2,160)

Per Share Data
Net Income (loss) Per Common Share
 - Basic and Diluted .............      (1.42)      (2.45)      (2.59)       (.53)

Balance Sheet Data (as of the
 dates indicated)
Total Current Assets .............      7,503       9,719      13,818      13,726
Total Long Term Assets ...........     10,174       9,964      10,342      15,071
Total Assets .....................   $ 17,677    $ 19,683    $ 24,160    $ 28,797

Total Current Liabilities ........     18,857      11,294      19,428      11,941
Total Liability and
  Shareholders' Equity ...........   $ 17,677    $ 19,683    $ 24,160    $ 28,797

</TABLE>


             CERTAIN INFORMATION CONCERNING PARENT AND THE PURCHASER

              The Purchaser is a newly incorporated  Wisconsin corporation and a
wholly-owned subsidiary of Parent organized in connection with the Offer and the
Merger that to date has not conducted any business other than in connection with
its formation,  the Offer and the Merger. The principal executive offices of the
Purchaser are located at 1900 East Golf Road,  Suite 900,  Schaumburg,  Illinois
60173. The Purchaser's telephone number is (847) 995-9600.

              Parent  is a newly  incorporated  Delaware  corporation  with  its
principal  executive  offices  located  at  1900  East  Golf  Road,  Suite  900,
Schaumburg,  Illinois 60173.  Parent's  telephone  number is (847) 995-9600.  To
date,  Parent has not conducted any business  other than in connection  with its
formation,  the Offer and the Merger. Parent is a wholly-owned subsidiary of IFS
AB.

               IFS AB is a corporation  organized under the laws of Sweden.  Its
principal offices are located at Teknikringen 5 SE-583 30 Linkoping, Sweden. IFS
AB is a public  company,  listed  on the  Stockholm  Stock  Exchange.  IFS AB is
engaged in the business of  developing  and marketing  industrial  and financial
systems  applications,  including an  enterprise  resource  planning  system for
business processes relating to manufacturing, distribution, financial and office
functions.



                                      -24-
<PAGE>

               IFS AB is not subject to the informational reporting requirements
of  the  Exchange  Act,  and,  accordingly,  does  not  file  reports  or  other
information with the SEC relating to its business, financial condition and other
matters. Set forth below is certain selected consolidated  financial information
relating to IFS AB and its  subsidiaries for the fiscal years ended December 31,
1998 and 1997. The selected consolidated financial information is denominated in
Swedish  Kroner and prepared in  accordance  with the Annual  Accounts Act 1995:
1554  of 1995 of the  Swedish  Financial  Accounting  Standards  Council  (i.e.,
generally accepted  accounting  principles in Sweden ("Swedish GAAP").  Although
Swedish GAAP differs in certain  significant  respects from  generally  accepted
accounting principles in the United States, Parent believes that the differences
are not material to a decision by a holder of Shares respecting the Merger.  IFS
AB has agreed,  pursuant to a letter agreement with the Company, dated September
1, 1999,  to transfer  the funds  necessary  to  complete on a timely  basis the
transactions contemplated by the Merger Agreement.

                     INDUSTRIAL & FINANCIAL SYSTEMS, IFS AB

                   SELECTED CONSOLIDATED FINANCIAL INFORMATION
                           (IN SWEDISH KRONER ("SEK"))*

                                                           At or for the
                                                            Year Ended
                                                             December
                                                     1998                  1997
                                                           (In millions)
INCOME STATEMENT DATA

Amounts in accordance with Swedish GAAP:
Sales                                                1,238                  632
Net income                                             6                    (37)

BALANCE SHEET DATA:
Amounts in accordance with Swedish GAAP:
Current assets                                        657                   356
Total assets                                         1,167                  867
Shareholders' equity                                  567                   319

* On November 22, 1999, the exchange rate applicable to the United States dollar
was 0.1199.

                              THE MERGER AGREEMENT

               The  following is a summary of the  material  terms of the Merger
Agreement.  This  summary  is  not a  complete  description  of  the  terms  and
conditions of the Merger Agreement and is qualified in its entirety by reference
to the full text of the Merger  Agreement,  which is attached  hereto as Annex I
and is incorporated herein by reference.  Capitalized terms used but not defined
in this summary of the Merger Agreement have the meanings given to such terms in
the Merger Agreement.

               The Offer. The Merger Agreement  provided for the commencement of
the Offer and the Purchaser  commenced the Offer on September 8, 1999. The Offer
expired at 5:00 p.m.,  New York City time, on Friday,  October 15, 1999. At such
time, the Purchaser  accepted for payment


                                      -25-
<PAGE>

5,302,856  Shares  validly  tendered and not withdrawn.  This amount  represents
approximately 97% of the issued and outstanding Shares.

               The Merger.  The Merger Agreement  provides that,  subject to the
terms and conditions thereof and in accordance with the applicable provisions of
the WBCL, at the Effective  Time, the Purchaser will be merged with and into the
Company.  The separate corporate existence of the Purchaser will thereupon cease
and the Company will continue as the Surviving  Corporation.  The Merger will be
effected  by the  filing  at the  time of  Closing  (as  defined  in the  Merger
Agreement)  of  appropriate  articles of merger  relating to the Merger with the
Department of Financial Institutions of the State of Wisconsin.

               The Merger  Agreement  provides  that, at the Effective  Time, by
virtue of the Merger and without any action on the part of the holders  thereof,
each Share issued and outstanding immediately prior to the Effective Time (other
than any Shares held by Parent,  the Purchaser,  any wholly-owned  subsidiary of
Parent or the Purchaser,  in the treasury of the Company or by any  wholly-owned
subsidiary of the Company, which Shares, by virtue of the Merger and without any
action on the part of the holder  thereof,  shall be  cancelled  and retired and
shall cease to exist with no payment being made with respect thereto,  and other
than Dissenting  Shares (as defined in the Merger  Agreement)) will be converted
into the right to receive the Merger  Consideration  in cash,  without  interest
thereon,  promptly upon surrender of the certificate formerly  representing such
Shares.  At the Effective Time, each share of common stock,  par value $.001 per
share,  of  the  Purchaser  issued  and  outstanding  immediately  prior  to the
Effective  Time will, by virtue of the Merger and without any action on the part
of the holder thereof,  be converted into and become one validly  issued,  fully
paid and  nonassessable  (except as  provided in Section  180.0622(2)(b)  of the
WBCL) share of common stock of the Surviving Corporation.

               The Merger Agreement  provides that the articles of incorporation
of the Purchaser,  as in effect immediately prior to the Effective Time, will be
the articles of  incorporation  of the Surviving  Corporation  until  thereafter
amended in accordance with the provisions thereof,  the Merger Agreement and the
WBCL.  The  bylaws  of the  Purchaser,  as in  effect  immediately  prior to the
Effective Time, will be the bylaws of the Surviving Corporation until thereafter
amended in accordance with the provisions thereof,  the Merger Agreement and the
WBCL.

               Vote  Required  to  Approve  the  Merger.  The  Merger  Agreement
provides  that at the  Special  Meeting,  all of the  Shares  then  owned by the
Purchaser,  Parent or any of Parent's other  subsidiaries will be voted in favor
of the  approval  of the  Merger  and  the  adoption  of the  Merger  Agreement.
Consequently, since the Purchaser owns approximately 90% of the aggregate voting
power  of  the  issued  and  outstanding  Shares  (after  giving  effect  to the
limitation of voting rights for certain large shareholders like the Purchaser in
Section  180.1150 of the WBCL),  approval of the Merger and the Merger Agreement
is assured without the affirmative vote of any other shareholder of the Company.

               Conditions to the Merger.  The respective  obligations of Parent,
the  Purchaser  and the Company to  consummate  the Merger and the  transactions
contemplated thereby are subject to the satisfaction or waiver in writing, at or
before the Effective Time, of certain conditions,  including:  (a) to the extent
required under the Company's  Restated  Articles of  Incorporation or applicable
law, the shareholders of the Company must approve the Merger Agreement (provided
that Parent and the  Purchaser  shall have voted their Shares at such meeting in
favor of the Merger Agreement;  and (b) the consummation of the Merger shall not
be restrained, enjoined or prohibited by any order, judgment, decree, injunction
or ruling of a court of competent  jurisdiction or any  Governmental  Entity (as
defined


                                      -26-
<PAGE>

in the Merger  Agreement),  and there shall not have been any  statute,  rule or
regulation  enacted,  promulgated  or  deemed  applicable  to the  Merger by any
Governmental Entity which prevents the consummation of the Merger.

               Representations  and Warranties.  The Merger  Agreement  contains
various   representations   and   warranties  of  the  parties.   These  include
representations  and  warranties  by the Company  with  respect to,  among other
things,  (a)  organization and  qualification,  (b)  subsidiaries,  (c) Restated
Articles of Incorporation and Bylaws, (d) capitalization,  (e) authority, (f) no
conflict;   required  filings  and  consents,  (g)  SEC  reports  and  financial
statements,  (h)  information,  (i) absence of certain material adverse changes,
(j) undisclosed  liabilities,  (k) tax matters, (l) owned real property,  (m) no
litigation,  (n) compliance with applicable laws, (o) environmental  matters (p)
employee benefit plans;  ERISA, (q) intellectual  property,  (r) certain events,
(s) certain approvals,  (t) contracts, (u) employees, (v) books and records, (w)
fairness opinion, (x) brokers,  (y) vote required,  (z) Underwriter Warrants (as
defined in the Merger Agreement),  (aa) Series B Stock (as defined in the Merger
Agreement),  (bb) Public Warrants and (cc) options.

               Parent and the Purchaser  also have made certain  representations
and  warranties  with  respect to,  among other  things,  (a)  organization  and
qualification,  (b) authority,  (c) no conflict;  required filings and consents,
(d)  information,  (e) financing,  (f) brokers,  (g) the Purchaser and (h) share
ownership.

               Directors.  The Merger Agreement  provides that promptly upon the
payment by the Purchaser for Shares pursuant to the Offer, and from time to time
thereafter as the Purchaser  acquires Shares,  the Purchaser will be entitled to
designate such number of directors,  rounded up to the next whole number, on the
Company Board as is equal to the product of the total number of directors on the
Company Board (determined after giving effect to the directors designated by the
Purchaser  pursuant to this  sentence)  multiplied  by the  percentage  that the
aggregate number of Shares beneficially owned by the Purchaser or its affiliates
bears to the total number of Shares entitled to vote then outstanding on a fully
diluted basis, and the Company will, subject to compliance with Section 14(f) of
the Exchange Act, Rule 14f-1  promulgated  thereunder  and other  applicable law
(including applicable fiduciary duties), upon request of the Purchaser, promptly
take all actions necessary to cause the Purchaser's  designees to be so elected,
including,  if necessary,  promptly  increasing the size of the Company Board or
seeking the resignations of one or more existing directors,  or both;  provided,
however, that prior to the Effective Time, the Company Board will always have at
least two members who are neither officers, directors, shareholders or designees
of the Purchaser or any of its affiliates  ("the  Purchaser  Insiders").  If the
number of directors who are not Purchaser  Insiders is reduced below two for any
reason prior to the Effective  Time,  then the  remaining  director who is not a
Purchaser  Insider  will be entitled to  designate a person to fill such vacancy
who is not a  Purchaser  Insider  and who will be a director  not deemed to be a
Purchaser  Insider for all purposes of the Merger  Agreement.  At such time, the
Company will, if requested by the  Purchaser,  also cause persons  designated by
the Purchaser to constitute at least the same percentage (rounded up to the next
whole number) as is on the Company Board of each committee of the Company Board;
provided,  however,  that  prior to the  Effective  Time each  committee  of the
Company Board shall have at least one member who is not a Purchaser Insider. The
Company's  obligation to appoint the Purchaser's  designees to the Company Board
is subject to Section 14(f) of the Exchange Act, Rule 14f-1 thereunder and other
applicable  law  (including  applicable  fiduciary  duties).  The  Company  will
promptly take all actions required pursuant to such Section and Rule in order to
fulfill  its  obligations.  From and after the  election or  appointment  of the
Purchaser's  designees  and  prior  to the  Effective  Time,  any  amendment  or
termination of the Merger Agreement by the Company, any extension by the Company
of the time  for the  performance  of any of



                                      -27-
<PAGE>

the obligations or other acts of Parent or the Purchaser or waiver of any of the
Company's  rights under the Merger  Agreement,  or any other action taken by the
Company  Board in  connection  with  the  Merger  Agreement,  will  require  the
concurrence of a majority of the directors of the Company then in office who are
not the Purchaser Insiders.

               In accordance with the foregoing,  following the  consummation of
the Offer, Scott J. Mermel, Robert E. Weisenberg,  Thomas M. Dykstra, and Elliot
Wassarman  resigned as directors of the Company,  the size of the Company  Board
was  reduced  to five  members  and Bengt  Nilsson,  Terje  Vangbo  and  Sverker
Lundberg, each an officer of Parent, the Purchaser and/or IFS AB, were appointed
to the  Company  Board to fill the  resulting  vacancies.  Michael D. Dunham and
Helmut M. Adam each remain as a director of the Company.

               In connection with the execution of the Merger Agreement, each of
Helmut M. Adam and Scott J. Mermel  entered  into a  Non-competition  Agreement,
dated September 1, 1999, with the Company pursuant to which each of Messrs. Adam
and Mermel  agreed,  for a period of six months  following his  termination as a
director  of the  Company,  not to serve as a  director  of any  business  which
develops,  markets  or  services  (or  is  planning  or  considering  doing  the
foregoing)  enterprise  resource planning software anywhere in the United States
in the mid-market segment. In addition,  each of Messrs. Adam and Mermel agreed,
for a period of one year following his termination as a director of the Company,
not to induce or attempt to induce any employee of the Company or its affiliates
to  leave  the  employ  of the  Company.  As  consideration  for  the  foregoing
agreements, Messrs. Adam and Mermel each received $7,000.

            Indemnification  and  Insurance.  The Merger  Agreement  provides as
follows:

               (a) the Purchaser and Parent agree that for a period of six years
from  the  Effective   Time,   the   Purchaser   will  maintain  all  rights  to
indemnification  now  existing  in favor of the  current  or  former  directors,
officers,  employees,  fiduciaries  and agents of the Company as provided in the
Company's  Restated  Articles of Incorporation and Bylaws or otherwise in effect
under any agreement on September 1, 1999. In addition,  the Purchaser and Parent
agree that the articles of incorporation and bylaws of the Surviving Corporation
shall contain the provisions  with respect to  indemnification  set forth in the
Company's  Restated  Articles of Incorporation  and Bylaws on September 1, 1999,
which  provisions  will not be amended,  repealed or  otherwise  modified  for a
period of six years after the Acceptance Date in any manner that would adversely
affect  the  rights  thereunder  of  individuals  who at any  time  prior to the
Effective  Time were  directors or officers of the Company in respect of actions
or omissions  occurring at or prior to the  Effective  Time  (including  without
limitation, the transactions contemplated by the Merger Agreement),  unless such
modification is required by law.  Notwithstanding  the six-year period specified
in the  foregoing  sentences,  in the event any claim or claims are  asserted or
made within such six-year period,  all rights to  indemnification  in respect of
any such claim or claims shall  continue  until  disposition of any and all such
claims.

               (b) The  Surviving  Corporation  will at all times  exercise  the
powers  granted to it by its  articles  of  incorporation,  its  bylaws,  and by
applicable  law to indemnify  and hold harmless to the fullest  extent  possible
present or former directors, officers, employees,  fiduciaries and agents of the
Company  against any  threatened or actual claim,  action,  suit,  proceeding or
investigation  made against them arising from their  service in such  capacities
(or  service in such  capacities  for another  enterprise  at the request of the
Company)  prior  to  and  including  the  Effective  Time,  including,   without
limitation, with respect to matters relating to the Merger Agreement.



                                      -28-
<PAGE>

               (c) In addition to the foregoing,  Parent agrees that the Company
and, from and after the Effective Time, the Surviving  Corporation,  shall cause
to be maintained in effect for not less than six years from the Effective  Time,
the current  policies of the directors' and officers'  liability  insurance,  if
any,  maintained by the Company with respect to matters occurring at or prior to
the Effective Time (including, without limitation, the transactions contemplated
by the Merger Agreement); provided that the Surviving Corporation may substitute
therefor policies of at least the same coverage  containing terms and conditions
which are no less  advantageous  and provided that such  substitution  shall not
result in any gaps or lapses in coverage with respect to matters occurring prior
to the Effective  Time; and provided,  further,  that the Surviving  Corporation
will not be  required  to pay an  annual  premium  in excess of 200% of the last
annual  premium  paid by the  Company  prior  to  September  1,  1999 and if the
Surviving  Corporation  is unable  to  obtain  the  insurance  required  by this
paragraph it will obtain as much comparable  insurance as possible for an annual
premium equal to such maximum amount.

               Covenants. The Merger Agreement contains various covenants of the
parties thereto,  including  covenants as to, among other things, the conduct of
the  business of the  Company (as  described  in further  detail  below) and the
following matters:

               (a) the  Purchaser  agreed to continue to make  available  to the
Company a $2,000,000  line of credit  providing  for  borrowings  by the Company
($350,000 of which the  Purchaser had provided to the Company as of September 1,
1999) and, as necessary and in the Purchaser's sole discretion,  to increase the
line of credit.

               (b) The Company agreed to provide the warrant agent notice of the
Merger so that the  warrant  agent can provide  each  holder of Public  Warrants
notice sufficient to enable each holder to exercise the holder's Public Warrants
and  participate  in the  Merger.  In  addition,  the  Company  will  execute  a
supplemental warrant agreement with the warrant agent to ensure that each holder
of Public  Warrants  will have the right  following  the Merger to exercise  the
holder's Public Warrants and receive the Merger Consideration.

               No Solicitation.  Pursuant to the Merger  Agreement,  the Company
covenanted and agreed with Parent and the Purchaser that the Company will,  will
cause its subsidiaries to, and will use its commercially  reasonable  efforts to
cause the officers,  directors,  employees,  investment  bankers,  attorneys and
other  agents  and  representatives  of the  Company  and its  subsidiaries  to,
immediately cease any existing activities, information exchanges, discussions or
negotiations  with any  person  (including  a  "person"  as  defined  in Section
13(d)(3)  of the  Exchange  Act) other than  Parent or the  Purchaser  (a "Third
Party") heretofore  conducted with respect to any Acquisition  Transaction.  The
Company also agreed that it will not,  will cause its  subsidiaries  not to, and
will use its commercially  reasonable efforts to cause the officers,  directors,
employees, investment bankers, attorneys and other agents and representatives of
the Company and its  subsidiaries  not to, directly or indirectly,  (a) solicit,
initiate,  continue or encourage  (including  by way of furnishing or disclosing
non-public information) any inquiries,  proposals or offers from any Third Party
with respect to any acquisition or purchase of all or a material  portion of the
assets or business of, or any  significant  equity interest in (including by way
of a tender offer), or any merger,  consolidation or business  combination with,
or any similar transaction involving,  the Company (the foregoing being referred
to collectively as


                                      -29-
<PAGE>

an "Acquisition Transaction"),  or (b) negotiate or otherwise communicate in any
way with any Third Party with respect to any  Acquisition  Transaction  or enter
into, approve or recommend any agreement, arrangement or understanding requiring
the Company to abandon,  terminate or fail to consummate the Merger or any other
transaction contemplated thereby.  Additionally, the Company agreed to terminate
all letters of intent or agreements with respect to any Acquisition  Transaction
outstanding as of September 1, 1999 and provide  evidence of such termination to
Parent.  Notwithstanding  anything to the contrary in the foregoing, the Company
may in  response  to an  unsolicited  proposal  with  respect to an  Acquisition
Transaction  with a Third Party furnish or disclose  non-public  information  to
such Third Party and negotiate or otherwise  communicate  with such Third Party,
in each case only if (i) the Company Board (after  consultation with its outside
legal counsel and independent  financial advisors) reasonably determines in good
faith that such proposal would be likely to be more favorable to the Company and
its shareholders than the transaction  contemplated by the Merger Agreement (the
proposal with respect to an Acquisition  Transaction meeting the requirements of
clause (i), a "Superior  Proposal");  and (ii) prior to furnishing or disclosing
any non-public  information  to, or entering into  discussions  or  negotiations
with, such Third Party,  the Company  receives from such Third Party a customary
confidentiality   agreement   similar   in   all   material   respects   to  the
confidentiality  agreement  between Parent and the Company;  provided,  however,
that the Company shall not enter into a definitive  agreement  with respect to a
Superior  Proposal  unless  the  Company  concurrently   terminates  the  Merger
Agreement in accordance with the terms thereof.

               The Merger  Agreement  also provides that the Company will notify
Parent and the  Purchaser,  no later than 24 hours after  receipt by the Company
(or its advisors), of any proposal with respect to an Acquisition Transaction or
any request for nonpublic  information in connection with a proposed Acquisition
Transaction or for access to the properties,  books or records of the Company by
any person or entity that informs the Company that it is considering  making, or
has made, an Acquisition Transaction (the "Acquisition  Proposal").  Such notice
to Parent and the Purchaser must be made orally and in writing and must indicate
in reasonable detail the identity of the person making the Acquisition  Proposal
and the terms and conditions of such proposal,  inquiry or contact.  The Company
will give Parent and the Purchaser at least seven  business days' advance notice
of any definitive  agreement proposed to be entered into by the Company with any
person making a Superior Proposal.

               Termination.  The  Merger  Agreement  may be  terminated  and the
Merger contemplated  thereby may be abandoned at any time prior to the Effective
Time (notwithstanding approval thereof by the shareholders of the Company):

               (a)    by mutual written consent of the Company and Parent;

               (b) by either the Company or Parent,  if there will be any law or
regulation that makes consummation of the Merger illegal or otherwise prohibited
or if any judgment,  injunction, order or decree enjoining Parent or the Company
from consummating the Merger is entered and such judgment,  injunction, order or
decree shall become final and unappealable;

               (c) by Parent and the Purchaser, if the Company is in breach, and
by the  Company,  if Parent  or the  Purchaser  is in  breach,  of any  material
representation,  warranty or covenant contained in the Merger Agreement and such
breach is not remedied within ten days of delivery of written notice thereof;

               (e) by either the Company or Parent, if the Company Board has (i)
withdrawn  or  modified  in a manner  adverse  to Parent and the  Purchaser  its
approval or  recommendation  of the


                                      -30-
<PAGE>

Merger,  (ii) approved or recommended any Acquisition  Transaction in respect of
the Company in compliance  with the provisions of the Merger  Agreement (see "No
Solicitation"  above)  and has made the  payments  referred  to under  "Fees and
Expenses" below or (iii) resolved to take any of the foregoing actions.

               Fees and Expenses.  The Merger Agreement provides that, except as
described  below,  whether  or not the  Merger  is  consummated,  all  costs and
expenses incurred in connection with the Offer, the Merger Agreement,  the Stock
Option Agreement and the  transactions  contemplated by the Merger Agreement and
the Stock Option Agreement will be paid by the party incurring such expenses.

               Pursuant to the terms of the Merger  Agreement,  (a) in the event
the Merger  Agreement is terminated by Parent  pursuant to subsection  (e) under
"Termination"  above or (b) by the  Company  pursuant  to  subsection  (e) under
"Termination"  above,  the Company  will pay, in cash in  immediately  available
funds, to Parent a termination fee equal to $1,000,000 (the "Company Termination
Fee").  Half of the  Company  Termination  Fee  shall be paid  prior to and as a
condition  precedent  to the  effectiveness  of the  termination  of the  Merger
Agreement  and the other  half will be paid upon  consummation  of the  Superior
Proposal or  termination  or  withdrawal  of the  Superior  Proposal;  provided,
however, that in no event will the Company be required to pay Parent any Company
Termination  Fee, if,  immediately  prior to the  applicable  termination of the
Merger  Agreement,  Parent  was in  material  breach  of  any  of  its  material
obligations under the Merger Agreement.

               Financing.    The   Merger   is   not  subject  to   a  financing
contingency.  IFS AB has agreed to provide to Parent and the Purchaser the funds
necessary to timely effectuate the Merger.

                           THE STOCK OPTION AGREEMENT

               The  following  is a summary of certain  provisions  of the Stock
Option  Agreement,  dated September 1, 1999, by and among Parent,  the Purchaser
and the Company (the "Stock Option  Agreement").  This summary is not a complete
description  of the terms and  conditions  of the Stock Option  Agreement and is
qualified  in its  entirety by  reference  to the full text of the Stock  Option
Agreement,  which is  incorporated  herein by reference  and a copy of which has
been  filed with the SEC as an exhibit  to the  Schedule  14D-9 of the  Company,
filed with the Commission on September 8, 1999.

               Grant of Stock Option.  Subject to the terms and  conditions  set
forth in the Stock Option  Agreement,  the Company  granted to the  Purchaser an
irrevocable  option (the "Stock Option") to purchase that number of newly issued
Shares (the "Option  Shares") equal to the number of Shares that,  when added to
the  number of Shares  owned by the  Purchaser  and its  affiliates  immediately
following the  consummation  of the Offer,  constitutes  90% of the  outstanding
Shares on a  fully-diluted  basis  (giving  effect to the issuance of the Option
Shares), at a per share purchase price equal to the Merger Consideration.

               Exercise of Stock Option.  Subject to the conditions set forth in
the Stock Option Agreement (which are described below),  the Stock Option may be
exercised by the Purchaser,  in whole but not in part, at any one time after the
Purchaser's  acceptance for payment pursuant to the Offer of Shares constituting
at least 75% but less than 90% of the Shares then outstanding on a fully diluted
basis (not giving  effect to the issuance of the Option  Shares) (the  "Exercise
Event") but prior to the earliest to occur of (a) the  Effective  Time,  (b) ten
business days after the occurrence of the Exercise Event and (c) the termination
of the Merger Agreement in accordance with the terms and conditions thereof.



                                      -31-
<PAGE>

               Since the Purchaser accepted for payment 5,302,856 Shares validly
tendered and not withdrawn,  which amount  represents  approximately  97% of the
issued and  outstanding  Shares,  the Stock  Option may not be, and will not be,
exercised.

               Covenants of the Company. Pursuant to the Stock Option Agreement,
the Company covenanted and agreed to use its commercially  reasonable efforts to
take, or cause to be taken,  all appropriate  action,  and to do, or cause to be
done,  all  things  necessary,  proper or  advisable  under  applicable  laws to
consummate  and  make  effective  the  transactions   contemplated   thereunder,
including,  without  limitation,  using all  reasonable  efforts  to obtain  all
licenses,  permits,  consents,  approvals,  authorizations,  qualifications  and
orders of Governmental Entities (as defined in the Stock Option Agreement).

               Certain  Representations  and Warranties.  In connection with the
Stock Option Agreement,  the Company made certain customary  representations and
warranties  to  Parent  and  the  Purchaser,   including  with  respect  to  (a)
authorization,  reservation  and validity of the  issuance of the Option  Shares
pursuant to such agreement and the absence of  encumbrances on and in respect of
such  Shares and (b) the  Company's  valid  existence  and  requisite  corporate
powers. In connection with the Stock Option Agreement,  Parent and the Purchaser
made certain customary representations and warranties to the Company,  including
with respect to (a) authority to enter into and perform their  obligations under
the Stock Option Agreement, (b) due organization,  valid existence and requisite
corporate powers and (c) the investment intent of Parent and the Purchaser.

                           SOURCE AND AMOUNT OF FUNDS

              The total  amount of funds  required by the  Purchaser to purchase
all of the Shares pursuant to the Offer and to pay fees and expenses  related to
the Offer and the Merger is  estimated  to be  approximately  $30  million.  The
Purchaser  obtained  all funds  needed  for the Offer and the  Merger  through a
capital  contribution  from Parent.  Parent will obtain all such funds through a
capital  contribution  from  IFS AB.  More  detailed  terms  of the  Purchaser's
financing  for the Offer are  described  in Section 9 of the Offer to  Purchase,
dated September 8, 1999, which is incorporated herein by reference and a copy of
which has been filed with the SEC as part of the Schedule  14D-1 of Parent,  the
Purchaser and IFS AB, filed with the Commission on September 8, 1999.

            PRINCIPAL SHAREHOLDERS AND SHARE OWNERSHIP OF MANAGEMENT

               The  following  table  sets forth  information,  as of the Record
Date,  regarding  beneficial  ownership of Shares by (a) all persons or entities
known to the Company to be the  beneficial  owner of five percent or more of the
Shares;  (b)  each  executive  officer  of the  Company  named  in  the  Summary
Compensation  Table set forth in the Company's Proxy  Statement,  dated April 6,
1999,  relating to its 1999 Annual Meeting of  Shareholders  held on May 4, 1999
(as filed with the SEC); (c) each of the


                                      -32-
<PAGE>

current  directors  of the  Company;  and (d) all of the current  directors  and
current  executive  officers as a group.  Except as otherwise noted, each of the
persons listed has sole voting and investment power over the Shares beneficially
owned.  According to information available to the Company as of the Record Date,
all current  executive  officers of the Company and all directors of the Company
prior to the  consummation  of the Offer tendered  their Shares  pursuant to the
Offer.


                                      -33-
<PAGE>

                                   Amount and Nature of                  Percent
 Name of Beneficial Owner          Beneficial Ownership                 of Class
Bengt Nilsson(3)(5)..........           5,302,856                          97.4%
Helmut M. Adam(1)............                   0                           *
Jan Danielsson(3)(5).........           5,302,856                          97.4%
Jan Moodh(3)(5)..............           5,302,856                          97.4%
Jeffrey J. Fossum(1).......                     0                           *
Manni Svensson(3)(5).........           5,302,856                          97.4%
Michael D. Dunham(1)(2)......               3,000                           *
Michael Hallen(3)(5).........           5,302,856                          97.4%
Parent and the Purchaser.....           5,302,856                          97.4%
Richard W. Grelck(1).........                   0                           *
Sverker Lundberg(3)(5).......           5,302,856                          97.4%
Terje Vangbo(3)(6)...........           5,302,856                          97.4%
Thomas M. Dykstra(1).........                   0                           *
Thomas Pettersson(3)(5)......           5,302,856                          97.4%
Ulf Annas(3)(5)..............           5,302,856                          97.4%
Wayne T. Wedell(1)...........                   0                           *
All directors and executive
  officers as a group
  (8 persons)(4).............           5,305,856                          97.4%
- ----------

* Less than one percent (1%).

(1)  The  business  address of such person is 12000 West Park Place,  Milwaukee,
     Wisconsin 53224.
(2)  Represents  Shares  subject to  warrants  which were  exercisable  as of or
     within 60 days of the Record Date.
(3)  Each of these individuals,  as officers of Parent, the Purchaser and/or IFS
     AB, may be deemed to  beneficially  own the Shares  owned by Parent and the
     Purchaser. Each of these individuals disclaims beneficial ownership of such
     Shares.
(4)  Assumes the  exercise of all options and  warrants  held by the group which
     were exercisable as of or within 60 days of the Record Date.
(5)  The business address of such person is c/o Industrial & Financial  Systems,
     IFS AB, Teknikringen 5 SE-583 30 Linkoping, Sweden.
(6)  Mr.  Vangbo's  business  address is c/o IFS Americas,  Inc., 1900 East Golf
     Road, Suite 900, Schaumburg, Illinois 60173



                                      -34-
<PAGE>

                              AVAILABLE INFORMATION

               The Company is subject to the  informational  requirements of the
Exchange Act and in accordance  therewith  files reports,  proxy  statements and
other  information with the Commission.  The Tender Offer Statement and Schedule
14D-1, as amended, filed by Parent, the Purchaser and IFS AB, dated September 8,
1999, in connection  with the Offer and the Schedule 14D-9 filed by the Company,
dated  September 8, 1999, in connection with the Offer, as well as such reports,
proxy statements and other  information  filed by the Company,  can be inspected
and copied at the public  reference  facilities  maintained by the Commission at
Room 1024, 450 Fifth Street, N.W., Judiciary Plaza, Washington,  D.C. 20549, and
at the regional offices of the Commission  located at Citicorp Center,  500 West
Madison  Street,  Suite  1400,  Chicago,  Illinois  60661 and Seven  World Trade
Center,  Suite 1300,  New York,  New York 10048.  Copies of such material can be
obtained at prescribed rates by writing to the Public  Reference  Section of the
Commission at 450 Fifth Street, N.W., Judiciary Plaza,  Washington,  D.C. 20549.
In addition, such reports, proxy statements and other information concerning the
Company, dated prior to November 6, 1998, can be inspected at the offices of the
Nasdaq National Market, 1735 K Street, NW, Washington, D.C. 20006.

               In addition,  the  Commission  maintains a Web site that includes
reports,  proxy  and  information  statements  and other  information  regarding
registrants that file  electronically  with the Commission.  The address of such
Web site is http://www.sec.gov.

                INCORPORATION OF CERTAIN INFORMATION BY REFERENCE

               The following  documents filed by the Company with the Commission
pursuant to the Exchange Act are incorporated herein by reference:

               1. The  Company's  Annual  Report on Form 10-K for the year ended
November 30, 1998.

               2. The Company's  Quarterly Reports on Form 10-Q for the quarters
ended February 28, 1999, May 31, 1999 and August 31, 1999.

               3. The Company's  Current  Report on Form 8-K,  dated November 1,
1999.

               All other  documents  and reports  filed by the Company  with the
Commission  pursuant to Section  13(a),  13(c),  14 or 15(d) of the Exchange Act
subsequent  to the date of this  Information  Statement and prior to the date of
the Special  Meeting shall be deemed to be  incorporated  herein by reference in
this Information Statement and to be part hereof from the date of filing of such
documents or reports.  Any statement  contained herein or in a document all or a
portion  of which is  incorporated  or deemed to be  incorporated  by  reference
herein  shall be  deemed to be  modified  or  superseded  for  purposes  of this
Information  Statement to the extent that a statement contained herein or in any
other  subsequently filed document which also is or is deemed to be incorporated
by reference herein modifies or supersedes such statement. Any such statement so
modified or superseded shall not be deemed, except as so modified or superseded,
to constitute a part of this Information Statement.

               This Information  Statement  incorporates  documents by reference
which are not presented herein or delivered herewith. Such documents (other than
exhibits to such documents unless such exhibits are specifically incorporated by
reference)  are  available,   without  charge,  to  any  person,  including  any
beneficial  owner,  to whom this  Information  Statement is delivered,


                                      -35-
<PAGE>

upon the written or oral request of such person.  Requests should be directed to
Effective Management Systems, Inc., 12000 West Park Place, Milwaukee,  Wisconsin
53224, Attention: Thomas M. Dykstra (telephone number (414) 359-9800).







                                      -36-
<PAGE>
                                                                         ANNEX I


                          AGREEMENT AND PLAN OF MERGER
                                  BY AND AMONG



                               IFS AMERICAS, INC.,


                              IFS ACQUISITION, INC.


                                       AND


                       EFFECTIVE MANAGEMENT SYSTEMS, INC.











                                SEPTEMBER 1, 1999
<PAGE>
                                TABLE OF CONTENTS

                                                                           Page

ARTICLE I.  THE OFFER......................................................   2
         SECTION 1.01      The Offer.......................................   2
         SECTION 1.02      Company Actions.................................   3
         SECTION 1.03      Directors.......................................   4
         SECTION 2.01      The Merger......................................   6
         SECTION 2.02      Effective Time; Closing.........................   6
         SECTION 2.03      Effects of the Merger...........................   6
         SECTION 2.04      Additional Action...............................   6
         SECTION 2.05      Articles of Incorporation and By-Laws of the
                               Surviving Corporation ........... ..........   6
         SECTION 2.06      Directors.......................................   6
         SECTION 2.07      Officers........................................   7
         SECTION 2.08      Conversion of Shares............................   7
         SECTION 2.09      Purchaser Common Stock..........................   7
         SECTION 2.10      Company Options.................................   7
         SECTION 2.11      Shareholders' Meeting...........................   7
         SECTION 2.12      Merger Without Meeting of Shareholders..........   8
         SECTION 2.13      Earliest Consummation...........................   9

ARTICLE III. DISSENTING SHARES; PAYMENT FOR SHARES.........................   9
         SECTION 3.01      Dissenting Shares...............................   9
         SECTION 3.02      Payment for Shares..............................   9
         SECTION 3.03      No Further Rights or Transfers; Cancellation
                                of Treasury Shares............... .........  11

ARTICLE IV.  REPRESENTATIONS AND WARRANTIES OF THE COMPANY.................  11
         SECTION 4.01      Organization and Qualification..................  11
         SECTION 4.02      Subsidiaries....................................  12
         SECTION 4.03      Articles of Incorporation and By-Laws...........  12
         SECTION 4.04      Capitalization..................................  13
         SECTION 4.05      Authority.......................................  13
         SECTION 4.06      No Conflict; Required Filings and Consents......  14
         SECTION 4.07      SEC Reports and Financial Statements............  15
         SECTION 4.08      Information.....................................  15
         SECTION 4.09      Absence of Certain Material Adverse Changes.....  15
         SECTION 4.10      Undisclosed Liabilities.........................  15
         SECTION 4.11      Tax Matters.....................................  16
         SECTION 4.12      Owned Real Property.............................  17
         SECTION 4.13      No Litigation...................................  17
         SECTION 4.14      Compliance With Applicable Laws.................  17
         SECTION 4.15      Environmental Matters...........................  17
         SECTION 4.16      Benefit Plans; ERISA............................  18
         SECTION 4.17      Intellectual Property...........................  20

                                        i
<PAGE>
         SECTION 4.18      Certain Events..................................  22
         SECTION 4.19      Certain Approvals...............................  23
         SECTION 4.20      Contracts.......................................  23
         SECTION 4.21      Employees.......................................  23
         SECTION 4.22      Books and Records...............................  24
         SECTION 4.23      Fairness Opinion................................  24
         SECTION 4.24      Brokers.........................................  24
         SECTION 4.25      Vote Required...................................  24
         SECTION 4.26      Underwriter Warrants............................  24
         SECTION 4.27      Series B Stock..................................  25
         SECTION 4.28      Public Warrants.................................  25

ARTICLE V.   REPRESENTATIONS AND WARRANTIES OF PARENT AND THE PURCHASER ...  26
         SECTION 5.01      Organization and Qualification..................  26
         SECTION 5.02      Authority.......................................  26
         SECTION 5.03      No Conflict; Required Filings and Consents......  26
         SECTION 5.04      Information.....................................  27
         SECTION 5.05      Financing.......................................  27
         SECTION 5.06      Brokers.........................................  27
         SECTION 5.07      Purchaser.......................................  27
         SECTION 5.08      Share Ownership.................................  28

ARTICLE VI.  COVENANTS.....................................................  28
         SECTION 6.01      Conduct of Business of the Company..............  28
         SECTION 6.02      Access to Information...........................  30
         SECTION 6.03      Commercially Reasonable Efforts.................  31
         SECTION 6.04      Consents........................................  31
         SECTION 6.05      Public Announcements............................  32
         SECTION 6.06      Disclosure Statements...........................  32
         SECTION 6.07      No Solicitation.................................  32
         SECTION 6.08      Notification of Certain Matters.................  33
         SECTION 6.09      Indemnification and Insurance...................  33
         SECTION 6.10      Performance by the Purchaser....................  34
         SECTION 6.12      Deliveries of Information.......................  35
         SECTION 6.13      Underwriter Warrants............................  35
         SECTION 6.14      Series B Stock..................................  35
         SECTION 6.15      Public Warrants.................................  35

ARTICLE VII.  CONDITIONS TO CONSUMMATION OF THE MERGER.....................  35
         SECTION 7.01      Conditions to Each Party's Obligation to
                           Effect the Merger if the
                           Offer Shall Have Been Consummated...............  36
         SECTION 7.02      Conditions to Obligation of Parent and the
                           Purchaser to Effect the
                           Merger..........................................  36


                                       ii
<PAGE>
ARTICLE VIII.  TERMINATION; AMENDMENTS; WAIVER.............................  36
         SECTION 8.01      Termination.....................................  36
         SECTION 8.02      Effect of Termination...........................  37
         SECTION 8.03      Amendment.......................................  38
         SECTION 8.04      Extension; Waiver...............................  38
         SECTION 8.05      Procedure for Termination, Extension or Waiver..  38

ARTICLE IX.  MISCELLANEOUS.................................................  38
         SECTION 9.01      Non-Survival of Representations and Warranties..  38
         SECTION 9.02      Entire Agreement; Assignment....................  38
         SECTION 9.03      Validity........................................  39
         SECTION 9.04      Notices.........................................  39
         SECTION 9.05      Governing Law...................................  39
         SECTION 9.06      Descriptive Headings............................  40
         SECTION 9.07      Counterparts....................................  40
         SECTION 9.08      Obligation of Parent............................  40
         SECTION 9.09      Fees and Expenses...............................  40
         SECTION 9.10      Certain Definitions.............................  40
         SECTION 9.11      Specific Performance............................  41
         SECTION 9.12      Interpretation..................................  41
         SECTION 9.13      No Third Party Beneficiary......................  41


                                       iii
<PAGE>
                          AGREEMENT AND PLAN OF MERGER

         AGREEMENT AND PLAN OF MERGER, dated as of September 1, 1999 (this
"Agreement"), by and among IFS AMERICAS, INC., a Delaware corporation
("Parent"), IFS ACQUISITION, INC., a Wisconsin corporation and a wholly-owned
subsidiary of Parent (the "Purchaser"), and EFFECTIVE MANAGEMENT SYSTEMS, INC.,
a Wisconsin corporation (the "Company").

         WHEREAS, as a condition and inducement to Parent's willingness to enter
into this Agreement, Parent has entered into Stockholder Agreements, dated the
date hereof, with certain holders of capital stock of the Company (the
"Stockholder Agreements"); and

         WHEREAS, the respective Boards of Directors of Parent, the Purchaser
and the Company have approved the acquisition of the Company by the Purchaser on
the terms and subject to the conditions set forth in this Agreement; and

         WHEREAS, in furtherance of such acquisition, Parent proposes to cause
the Purchaser to commence a cash tender offer (as it may be amended or
supplemented as permitted under this Agreement, the "Offer") to purchase all of
the issued and outstanding shares of the common stock, $.01 par value per share,
of the Company (the "Shares"), at a price per Share of Four Dollars and 50/100
Dollars ($4.50) net to each seller in cash (such price, or any higher price per
Share paid in the Offer, the "Offer Price"); in each case, upon the terms and
subject to the conditions set forth in this Agreement and the Offer; and

         WHEREAS, the Board of Directors of the Company has approved this
Agreement, the Offer and the Merger (as hereinafter defined), has determined
that the consideration to be paid for each share in the Offer and the Merger is
fair to the Company's shareholders, and has resolved to recommend that the
shareholders of the Company accept the Offer and tender all their Shares
pursuant to the Offer and approve and adopt this Agreement and the Merger upon
the terms and subject to the conditions set forth herein; and

         WHEREAS, the respective Boards of Directors of Parent, the Purchaser
and the Company have approved the merger of the Purchaser with and into the
Company, subject to the Purchaser purchasing the Shares tendered in response to
the Offer and as further set forth below (the "Merger"), in accordance with the
Wisconsin Business Corporation Law ("WBC") and upon the terms and subject to the
conditions set forth in this Agreement, whereby each issued and outstanding
Share not owned directly or indirectly by Parent, the Purchaser or the Company
will be converted into the right to receive the Offer Price in cash; and

         WHEREAS, as a further inducement to the parties to enter into this
Agreement, Parent, the Purchaser and the Company have entered into a Stock
Option Agreement, dated as the date hereof (the "Stock Option Agreement"),
pursuant to which the Company has granted to the Purchaser an option to purchase
newly issued Shares under certain circumstances; and
<PAGE>
         WHEREAS, Parent, the Purchaser and the Company desire to make certain
representations, warranties, covenants and agreements in connection with the
Offer and the Merger and also to prescribe various conditions to the Offer and
the Merger.

         NOW, THEREFORE, in consideration of the foregoing and the respective
representations, warranties, covenants and agreements set forth herein, Parent,
the Purchaser and the Company hereby agree as follows:

                                   ARTICLE I.
                                    THE OFFER

         SECTION 1.01 The Offer.

                  (a) Provided that this Agreement shall not have been
terminated in accordance with Section 8.01 hereof and none of the events set
forth in clauses (a) through (g) of Annex I hereto shall have occurred or exist,
the Purchaser shall, and Parent shall cause the Purchaser to, commence (within
the meaning of Rule 14d-2(a) of the Securities Exchange Act of 1934, as amended
(the "Exchange Act")) the Offer as promptly as practicable after the date
hereof, but in any event not later than five (5) business days following the
date hereof. The initial expiration date for the Offer shall be October 15, 1999
(the "Expiration Date"). As promptly as practicable, the Purchaser shall file
with the Securities and Exchange Commission (the "SEC") the Purchaser's Tender
Offer Statement on Schedule 14D-1 (the "Schedule 14D-1" and together with the
documents therein pursuant to which the Offer will be made, and with any
supplements or amendments thereto, the "Offer Documents"), which shall contain
(as an exhibit thereto) the Purchaser's Offer to Purchase (the "Offer to
Purchase") that shall be mailed to the holders of Shares with respect to the
Offer. The obligation of Parent and the Purchaser to accept for payment or pay
for any Shares tendered pursuant to the Offer will be subject only to there
being validly tendered and not withdrawn prior to the expiration of the Offer,
that number of Shares which represents at least seventy-five percent of the
Shares entitled to vote that are outstanding on a fully diluted basis (without
giving pro forma effect to the potential issuance of any Shares issuable under
the Stock Option Agreement) (the "Minimum Condition"), and to the satisfaction
or waiver of each condition set forth in Annex I hereto (the term "fully diluted
basis" in reference to the Shares means all outstanding securities entitled
generally to vote in the election of directors of the Company on a fully diluted
basis, after giving effect to the exercise or conversion of all options,
warrants, rights and securities exercisable or convertible into such voting
securities). Without the prior written consent of the Company, the Purchaser
shall not (i) decrease the Offer Price or change the form of consideration
payable in the Offer, (ii) decrease the number of Shares sought to be purchased
in the Offer; (iii) amend or waive satisfaction of the Minimum Condition; or
(iv) amend any other term of the Offer in any manner adverse to the holders of
any Shares; provided, however, that if on the Expiration Date all conditions to
the Offer shall not have been satisfied or waived, the Purchaser may, from time
to time in its sole discretion, extend the Expiration Date (each extension to be
for ten business days or less); provided, further, that the Expiration Date
shall in no event be extended past October 31, 1999 without the written consent
of the Company. The Purchaser shall, on the terms and subject to the prior
satisfaction or waiver of the conditions of the Offer, accept for payment and
purchase, as soon as practicable after the expiration of the Offer, all Shares
validly tendered and not withdrawn prior to the expiration of the


                                        2
<PAGE>
Offer; provided, however, that the Purchaser may extend the Expiration Date
(including as it may be extended) for up to ten (10) business days in connection
with an increase in the consideration to be paid pursuant to the Offer so as to
comply with applicable rules and regulations of the SEC; and provided further
that, if on the Expiration Date (including as it may be extended) the sole
condition remaining to be satisfied is the expiration or termination of any
applicable waiting period under the HSR Act (as defined herein), the Purchaser
shall, and Parent shall cause the Purchaser to, extend the Offer from time to
time, subject to the rights to terminate this Agreement provided in Section
8.01, until two (2) business days after the expiration or termination date of
the waiting period under the HSR Act.

                  (b) The Offer Documents will comply in all material respects
with the provisions of applicable federal securities laws and, on the date filed
with the SEC and on the date first published, sent or given to the Company's
shareholders, shall not contain any untrue statement of a material fact or omit
to state any material fact required to be stated therein or necessary in order
to make the statements made therein, in light of the circumstances under which
they were made, not misleading. No representation, warranty or covenant is made
or shall be made herein by the Company with respect to information contained in
the Offer Documents other than information supplied by the Company in writing
expressly for inclusion in the Offer Documents. Each of Parent and the
Purchaser, on the one hand, and the Company, on the other hand, agrees promptly
to correct any information provided by it for use in the Offer Documents if and
to the extent that it shall have become false or misleading in any material
respect and the Purchaser further agrees to take all steps necessary to cause
the Offer Documents as so corrected to be filed with the SEC and to be
disseminated to the Company's shareholders, in each case as and to the extent
required by applicable federal securities laws. Each of Parent and the Purchaser
agrees to give the Company a reasonable opportunity to review and comment upon
any Offer Document to be filed with the SEC prior to any such filing and to
provide in writing any comments each may receive from the SEC or its staff with
respect to the Offer Documents promptly after the receipt of such comments.

         SECTION 1.02 Company Actions.

                  (a) Concurrently with the commencement of the Offer, the
Company shall file with the SEC and mail to the holders of Shares a
Solicitation/Recommendation Statement on Schedule 14D-9 with respect to the
Offer (together with any amendments or supplements thereto, the "Schedule
14D-9"). The Schedule 14D-9 will set forth, and the Company hereby represents,
that the Board of Directors of the Company, at a meeting duly called and held,
has unanimously (i) determined that the consideration to be paid for each Share
in the Offer and the Merger is fair to the Company's shareholders; (ii) approved
this Agreement, the Stock Option Agreement and the transactions contemplated
hereby and thereby, including the Offer and the Merger, in accordance with the
applicable provisions of the WBC; and (iii) resolved to recommend that the
Company's shareholders accept the Offer, tender their Shares thereunder to the
Purchaser and approve and adopt this Agreement and the Merger; provided,
however, that such recommendation may be withdrawn, modified or amended to the
extent that the Board of Directors of the Company determines in good faith,
after consultation with outside counsel, that such action is consistent with its
fiduciary obligations under applicable laws, ordinances, rules or regulations
(collectively, "Laws").


                                        3
<PAGE>
                  (b) The Schedule 14D-9 will comply in all material respects
with the provisions of applicable federal securities laws and, on the date filed
with the SEC and on the date first published, sent or given to the Company's
shareholders, shall not contain any untrue statement of a material fact or omit
to state any material fact required to be stated therein or necessary in order
to make the statements made therein, in light of the circumstances under which
they were made, not misleading, except that no representation is made by the
Company with respect to information supplied by Parent or the Purchaser in
writing for inclusion in the Schedule 14D-9. No representation, warranty or
covenant is made or shall be made herein by Parent or the Purchaser with respect
to information contained in the Schedule 14D-9 other than information supplied
by Parent and/or the Purchaser in writing expressly for inclusion in the
Schedule 14D-9. Each of the Company, on the one hand, and Parent and the
Purchaser, on the other hand, agree promptly to correct any information provided
by either of them for use in the Schedule 14D-9 if and to the extent that it
shall have become false or misleading, and the Company further agrees to take
all steps necessary to cause the Schedule 14D-9 as so corrected to be filed with
the SEC and to be disseminated to the shareholders, in each case as and to the
extent required by applicable federal securities laws. The Company agrees to
give each of Parent and the Purchaser a reasonable opportunity to review and
comment upon the Schedule 14D-9 to be filed with the SEC prior to such filing
and to provide in writing any comments the Company may receive from the SEC or
its staff with respect to the Schedule 14D-9 promptly upon receipt of such
comments.

                  (c) In connection with the Offer, the Company will promptly
furnish the Purchaser with such information and assistance as the Purchaser or
its agents or representatives may reasonably request in connection with
communicating the Offer to the record and beneficial holders of the Shares,
including, without limitation, mailing labels, its shareholders list, security
position listings and non-objecting beneficial owners list, if any, or a
computer file containing the names and addresses of all record holders of Shares
as of a recent date, and shall furnish the Purchaser with such additional
information (including, but not limited to, updated lists of holders of Shares
and their addresses, mailing labels and lists of security positions). Subject to
the requirements of applicable Law, and except for such actions as are necessary
to disseminate the Offer Documents and any other documents necessary to
consummate the Offer and the Merger, Parent and the Purchaser and each of their
affiliates, associates, partners, employees, agents and advisors shall hold in
confidence the information contained in such labels, shareholders list, security
position listings, non-objecting beneficial owners list and the information
referred to in the preceding sentence, shall use such information only in
connection with the Offer and the Merger, and, if this Agreement is terminated
in accordance with its terms, shall deliver promptly to the Company all copies
of such information (and any copies, compilations or extracts thereof or based
thereon) then in their possession or under their control.

         SECTION 1.03 Directors.

                  (a) Promptly upon the Purchaser's payment for Shares pursuant
to the Offer, and from time to time thereafter as the Purchaser acquires Shares,
the Purchaser shall be entitled to designate such number of directors, rounded
up to the next whole number, on the Board of Directors of the Company as is
equal to the product of the total number of directors on the Board of Directors
of the Company (determined after giving effect to the directors designated by
the Purchaser pursuant


                                        4
<PAGE>
to this sentence) multiplied by the percentage that the aggregate number of
Shares beneficially owned by the Purchaser or its affiliates bears to the total
number of Shares entitled to vote then outstanding on a fully diluted basis, and
the Company shall, subject to compliance with Section 14(f) of the Exchange Act
and Rule 14f-1 promulgated thereunder and other applicable Law (including
applicable fiduciary duties), upon request of the Purchaser, promptly take all
actions necessary to cause the Purchaser's designees to be so elected,
including, if necessary, promptly increasing the size of the Board of Directors
of the Company or seeking the resignations of one or more existing directors, or
both; provided, however, that prior to the Effective Time (as defined in Section
2.02) the Board of Directors of the Company shall always have at least two (2)
members who are neither officers, directors, shareholders or designees of the
Purchaser or any of its affiliates ("Purchaser Insiders"). If the number of
directors who are not Purchaser Insiders is reduced below two (2) for any reason
prior to the Effective Time, then the remaining director who is not a Purchaser
Insider shall be entitled to designate a person to fill such vacancy who is not
a Purchaser Insider and who shall be a director not deemed to be a Purchaser
Insider for all purposes of this Agreement. At such time, the Company shall, if
requested by the Purchaser, also cause persons designated by the Purchaser to
constitute at least the same percentage (rounded up to the next whole number) as
is on the Board of Directors of the Company of each committee of the Board of
Directors of the Company; provided, however, that prior to the Effective Time
each committee of the Board of Directors of the Company shall have at least one
(1) member who is not a Purchaser Insider.

                  (b) The Company's obligation to appoint the Purchaser's
designees to the Board of Directors of the Company shall be subject to Section
14(f) of the Exchange Act and Rule 14f-1 thereunder and other applicable Law
(including applicable fiduciary duties). The Company shall promptly take all
actions required pursuant to such Section and Rule in order to fulfill its
obligations under this Section 1.03, including mailing to the shareholders of
the Company the information required by Section 14(f) and Rule 14f-1 as is
necessary to enable the Purchaser's designees to be elected to the Board of
Directors of the Company, and shall include in the Schedule 14D-9 such
information with respect to the Company and its officers and directors as is
required under such Section and Rule in order to fulfill its obligations under
this Section 1.03. Parent will supply in writing any information with respect to
itself and its officers, directors and affiliates required by such Section and
Rule to the Company.

                  (c) From and after the election or appointment of the
Purchaser's designees pursuant to this Section 1.03 and prior to the Effective
Time, any amendment or termination of this Agreement by the Company, any
extension by the Company of the time for the performance of any of the
obligations or other acts of Parent or the Purchaser or waiver of any of the
Company's rights hereunder, or any other action taken by the Board of Directors
of the Company in connection with this Agreement, will require the concurrence
of a majority of the directors of the Company then in office who are not
Purchaser Insiders.

                                   ARTICLE II.
                                   THE MERGER

         SECTION 2.01 The Merger. Upon the terms and subject to the satisfaction
or waiver of the conditions hereof, and in accordance with the applicable
provisions of this Agreement and the


                                        5
<PAGE>
WBC, at the Effective Time, the Purchaser shall be merged with and into the
Company. Following the Merger, the separate corporate existence of the Purchaser
shall cease and the Company shall continue as the surviving corporation (the
"Surviving Corporation"). Upon the mutual agreement of Parent and the Company,
the Merger may be structured so that the Company shall be merged with and into
the Purchaser, with the Purchaser continuing as the Surviving Corporation;
provided, however, that the Company shall be deemed not to have breached any of
its representations, warranties or covenants herein if and to the extent such
breach would have been attributable to such agreement.

         SECTION 2.02 Effective Time; Closing. As soon as practicable after the
satisfaction or waiver of the conditions set forth in Article VII hereof, the
appropriate parties hereto shall execute in the manner required by the WBC and
file with the Wisconsin Department of Financial Institutions appropriate
articles of merger relating to the Merger, and the parties shall take such other
and further actions as may be required by Law to make the Merger effective. The
time the Merger becomes effective in accordance with applicable Law is referred
to as the "Effective Time." On the business day immediately preceding such
filing, a closing (the "Closing") shall be held at the offices of Streich Lang,
Two North Central Avenue, Phoenix, Arizona 85004, unless another date or place
is agreed to in writing by the parties hereto, for the purpose of confirming the
satisfaction or waiver, as the case may be, of the conditions set forth in
Article VII.

         SECTION 2.03 Effects of the Merger. The Merger shall have the effects
set forth in Section 180.1106 of the WBC.

         SECTION 2.04 Additional Action. The Surviving Corporation may, at any
time after the Effective Time, take any action, including executing and
delivering any document, in the name and on behalf of either the Company or the
Purchaser, in order to consummate the transactions contemplated by this
Agreement.

         SECTION 2.05 Articles of Incorporation and By-Laws of the Surviving
Corporation.

                  (a) Subject to Section 6.09(a) hereof, the articles of
incorporation of the Purchaser, as in effect immediately prior to the Effective
Time, shall be the articles of incorporation of the Surviving Corporation until
thereafter amended in accordance with the provisions thereof and hereof and
applicable Law.

                  (b) Subject to Section 6.09(a) hereof, the by-laws of the
Purchaser, as in effect immediately prior to the Effective Time, shall be the
by-laws of the Surviving Corporation until thereafter amended in accordance with
the provisions thereof and hereof and applicable Law.

         SECTION 2.06 Directors. Subject to applicable Law, the directors of the
Purchaser immediately prior to the Effective Time, shall be the initial
directors of the Surviving Corporation and shall hold office until their
respective successors are duly elected and qualified, or their earlier death,
resignation or removal.


                                        6
<PAGE>
         SECTION 2.07 Officers. The officers of the Company immediately prior to
the Effective Time shall be the initial officers of the Surviving Corporation
and shall hold office until their respective successors are duly elected and
qualified, or their earlier death, resignation or removal.

         SECTION 2.08 Conversion of Shares. At the Effective Time, by virtue of
the Merger and without any action on the part of the holders thereof, each Share
issued and outstanding immediately prior to the Effective Time (other than any
Shares held by Parent, the Purchaser, any wholly-owned subsidiary of Parent or
the Purchaser, in the treasury of the Company or by any wholly-owned subsidiary
of the Company, which Shares, by virtue of the Merger and without any action on
the part of the holder thereof, shall be canceled and retired and shall cease to
exist with no payment being made with respect thereto, and other than Dissenting
Shares (as defined in Section 3.01)) shall be converted into the right to
receive in cash the Offer Price (the "Merger Price"), payable to the holder
thereof, without interest thereon, in accordance with Article III.

         SECTION 2.09 Purchaser Common Stock. Each share of common stock, par
value $.001 per share, of the Purchaser issued and outstanding immediately prior
to the Effective Time shall, by virtue of the Merger and without any action on
the part of the holder thereof, be converted into one share of common stock of
the Surviving Corporation. Each certificate evidencing ownership of any such
shares shall, following the Merger, evidence ownership of the same number of
shares of common stock of the Surviving Corporation. Notwithstanding the
foregoing, if Parent and the Company agree to restructure the Merger as provided
in Section 2.01 hereof, then the Purchaser's common stock shall not be affected
in any manner by virtue of the Merger.

         SECTION 2.10 Company Options. At or prior to the Closing, all
outstanding stock options of the Company (the "Options") shall be adjusted to
provide that each Option will thereafter be a right to receive the Merger Price
in lieu of any shares of Common Stock upon the exercise of the Option and
payment of the required exercise price of the Option. No other terms of the
Options shall be affected by the foregoing adjustment.

         SECTION 2.11      shareholders' Meeting.

                  (a) If required by the Company's articles of incorporation
and/or applicable Law in order to consummate the Merger, the Company, acting
through its Board of Directors, shall, in accordance with applicable Law:

                           (i) duly call, give notice of, convene and hold a
         special meeting of the Company's shareholders (the "shareholders'
         Meeting") as soon as practicable following the acceptance of and
         payment for Shares by the Purchaser pursuant to the Offer, which shall
         in no event be more than ninety (90) days after such acceptance and
         payment, for the purpose of considering and taking action upon this
         Agreement;

                           (ii) promptly prepare and file with the SEC a
         preliminary information or proxy statement relating to the Merger and
         this Agreement and (x) obtain and furnish the information required to
         be included by the SEC in the Proxy Statement (as hereinafter


                                        7
<PAGE>
         defined) and, after consultation with Parent, respond promptly to any
         comments made by the SEC with respect to the preliminary information or
         proxy statement and, subject to compliance with SEC rules and
         regulations, cause a notice of a special meeting and a definitive
         information or proxy statement (the "Proxy Statement") to be mailed to
         the shareholders of the Company no later than the time required by
         applicable Law and the articles of incorporation and the by-laws of the
         Company, and (y) to obtain the necessary approvals of the Merger and
         this Agreement by the shareholders of the Company; and

                           (iii) subject to Section 1.02(a), include in the
         Proxy Statement the recommendation of the Board of Directors of the
         Company that the shareholders of the Company vote in favor of the
         approval of the Merger and the adoption of this Agreement.

                  (b) Parent and the Purchaser will furnish to the Company the
information relating to Parent and the Purchaser required under the Exchange Act
and the rules and regulations thereunder to be set forth in the Proxy Statement.

                  (c) The Company shall consult with Parent and the Purchaser
with respect to the Proxy Statement (and any amendments or supplements thereto)
and shall afford Parent and the Purchaser reasonable opportunity to comment
thereon prior to its finalization. If, at any time prior to the Shareholder's
Meeting, any event shall occur relating to the Company or the transactions
contemplated by this Agreement which should be set forth in an amendment or a
supplement to the Proxy Statement, the Company will promptly notify in writing
Parent and the Purchaser of such event. In such case, the Company, with the
cooperation of Parent and the Purchaser, will promptly prepare and mail such
amendment or supplement and the Company shall consult with Parent and the
Purchaser with respect to such amendment or supplement and shall afford Parent
and the Purchaser reasonable opportunity to comment thereon prior to such
mailing. The Company agrees to notify Parent and the Purchaser at least three
(3) days prior to the mailing of the Proxy Statement (or any amendment or
supplement thereto) to the shareholders of the Company.

                  (d) Parent agrees that it will (i) vote, or cause to be voted,
all of the Shares then owned by it, the Purchaser or any of its other
subsidiaries in favor of the approval of the Merger and the adoption of this
Agreement and (ii) take or cause to be taken all additional corporate actions
necessary for the Purchaser to adopt and approve this Agreement and the
transactions contemplated hereby.

         SECTION 2.12 Merger Without Meeting of Shareholders. Notwithstanding
Section 2.11, in the event that (i) Parent, the Purchaser or any other
subsidiary of Parent shall have acquired in the aggregate at least 90% of the
outstanding Shares pursuant to the Offer (including as a result of the exercise
of the Stock Option Agreement) and prior transactions and (ii) Parent and the
Company agree to restructure the Merger as provided in Section 2.01, the parties
hereto agree, subject to Article VII, to take all necessary and appropriate
action to cause the Merger to become effective as soon as practicable after the
acceptance for payment of and payment for Shares by the Purchaser pursuant to
the Offer without a meeting of the Company's shareholders, in accordance with
Section 180.1104 of the WBC.


                                        8
<PAGE>
         SECTION 2.13 Earliest Consummation. Each party hereto shall use its
commercially reasonable efforts to consummate the Merger as soon as practicable.

                                  ARTICLE III.
                      DISSENTING SHARES; PAYMENT FOR SHARES

         SECTION 3.01 Dissenting Shares. Notwithstanding anything in this
Agreement to the contrary, Shares outstanding immediately prior to the Effective
Time that are held by a holder who has not voted in favor of the Merger or
consented thereto in writing and who has demanded payment for such Shares in
accordance with Sections 180.1301 to 180.1331 of the WBC ("Dissenting Shares"),
shall not be converted into the right to receive the Merger Price as provided in
Section 2.08, unless and until such holder fails to perfect or withdraws or
otherwise loses his or her right to dissent and demand payment under the WBC.
If, after the Effective Time, any such holder fails to perfect or withdraws or
loses his or her right to demand payment, then such Dissenting Shares shall
thereupon be treated as if they had been converted as of the Effective Time into
the right to receive the Merger Price, if any, to which such holder is entitled,
without interest or dividends thereon, and such Shares shall no longer be
Dissenting Shares. The Company shall give Parent prompt notice of any demands
received by the Company for payment of Shares and, prior to the Effective Time,
Parent shall have the right to participate in all negotiations and proceedings
with respect to such demands. Prior to the Effective Time, the Company shall
not, except with the prior written consent of Parent, make any payment with
respect to or settle or offer to settle, any such demands.

         SECTION 3.02 Payment for Shares.

                  (a) Prior to the commencement of the Offer, the Purchaser
shall appoint a United States bank, company or other entity mutually acceptable
to the Company and Parent to act as paying agent (the "Paying Agent") for the
payment of the Offer Price and the Merger Price. Prior to the payment time
thereof, Parent shall deposit or shall cause to be deposited with the Paying
Agent in a separate fund established for the benefit of the holders of Shares,
for payment upon surrender of the certificates for exchange in accordance with
this Article III, through the Paying Agent (the "Payment Fund"), immediately
available funds in amounts necessary to make the payments pursuant to the Offer,
Section 2.08 and this Section 3.02 to holders (other than Shares held by the
Company or any subsidiary of the Company or Parent, the Purchaser or any other
subsidiary of Parent, or holders of Dissenting Shares). The Paying Agent shall
pay the Offer Price and the Merger Price out of the Payment Fund.

                  (b) From time to time at or after the Effective Time, Parent
shall take all lawful action necessary to make the appropriate cash payments, if
any, to holders of Dissenting Shares. Prior to the Effective Time, Parent shall
enter into appropriate commercial arrangements to ensure effectuation of the
immediately preceding sentence. The Paying Agent shall invest the Payment Fund
as directed by Parent or the Purchaser in obligations of, or guaranteed by, the
United States of America, in commercial paper obligations rated A-1 or P-1 or
better by Moody's Investor Services or Standard & Poor's Corporation,
respectively, or in certificates of deposit, bank repurchase agreements or
bankers' acceptances of commercial banks with capital exceeding $300 million, in


                                        9
<PAGE>
each case with maturities not exceeding seven days. Parent shall cause the
Payment Fund to be promptly replenished to the extent of any losses incurred as
a result of the aforementioned investments. All earnings thereon shall inure to
the benefit of Parent. If for any reason (including losses) the Payment Fund is
inadequate to pay the amounts to which holders of Shares shall be entitled under
Section 2.08 and this Section 3.02, Parent shall in any event be liable for
payment thereof. The Payment Fund shall not be used for any purpose except as
expressly provided in this Agreement.

                  (c) Promptly after the Effective Time, the Paying Agent shall
mail to each record holder of certificates (the "Certificates") that immediately
prior to the Effective Time represented Shares entitled to payment of the Merger
Price pursuant to Section 2.08 (other than Certificates representing Dissenting
Shares and Certificates representing Shares held by Parent or the Purchaser, any
wholly-owned subsidiary of Parent or the Purchaser, in the treasury of the
Company or by any wholly-owned subsidiary of the Company) (i) a form of letter
of transmittal which shall (x) specify that delivery shall be effected, and risk
of loss and title to the Certificates shall pass, only upon proper delivery of
the Certificates to the Paying Agent; (y) contain a representation in a form
reasonably satisfactory to Parent as to the good and marketable title of the
Shares held by such holder free and clear of liens, claims, options, charges,
security interests, limitations, encumbrances and restrictions of any kind
("Liens"); and (z) contain such other customary provisions as the Company and
Parent may reasonably specify; and (ii) instructions for use in surrendering
such Certificates and receiving the aggregate Merger Price, in respect thereof.
Upon the surrender of each such Certificate and subject to applicable
withholding, the Paying Agent shall (subject to applicable abandoned property,
escheat and similar Laws) pay the holder of such Certificate in respect of
Shares, the Merger Price multiplied by the number of Shares formerly represented
by such Certificate, and such Certificate shall forthwith be canceled. Until so
surrendered, each such Certificate (other than Certificates representing
Dissenting Shares and Certificates representing Shares held by Parent or the
Purchaser, any wholly-owned subsidiary of Parent or the Purchaser, in the
treasury of the Company or by any wholly-owned subsidiary of the Company) shall
represent solely the right to receive the aggregate Merger Price relating
thereto. No interest or dividends shall be paid or accrued on the Merger Price.
If the Merger Price (or any portion thereof) is to be delivered to any person
other than the person in whose name the Certificate formerly representing such
Shares is registered, it shall be a condition to such right to receive such
Merger Price, as applicable, that the Certificate so surrendered shall be
properly endorsed or otherwise be in proper form for transfer and that the
person surrendering such Certificates shall pay to the Paying Agent any transfer
or other taxes required by reason of the payment of the Merger Price to a person
other than the registered holder of the Certificate surrendered, or shall
establish to the satisfaction of the Paying Agent that such tax has been paid or
is not applicable.

                  (d) Promptly following the first anniversary of the Effective
Time, the Paying Agent shall deliver to the Surviving Corporation all cash,
Certificates and other documents in its possession relating to the transactions
described in this Agreement, and the Paying Agent's duties shall terminate.
Thereafter, each holder of a Certificate formerly representing a Share may
surrender such Certificate to the Surviving Corporation and (subject to
applicable abandoned property, escheat and similar laws) receive in
consideration therefor the aggregate Merger Price, without any interest or
dividends thereon.


                                       10
<PAGE>
                  (e) After the Effective Time, there shall be no transfers on
the stock transfer books of the Surviving Corporation of any Shares that were
outstanding immediately prior to the Effective Time. If, after the Effective
Time, Certificates formerly representing Shares are presented to the Surviving
Corporation or the Paying Agent, they shall be surrendered and canceled in
return for the payment of the aggregate Merger Price relating thereto, as
provided in this Article III, subject to applicable Law in the case of
Dissenting Shares.

                  (f) Neither the Paying Agent nor any party to this Agreement
shall be liable to any shareholder or warrant holder of the Company or Option
holder for any Shares, any Options, the Merger Price or cash delivered to a
public official pursuant to and in accordance with any abandoned property,
escheat or similar Law.

                  (g) The Paying Agent shall be entitled to deduct and withhold
from the consideration otherwise payable pursuant to this Agreement to any
shareholder of the Company or Option holder such amounts as the Company
reasonably and in good faith determines are required to be deducted and withheld
with respect to the making of such payment under the Internal Revenue Code of
1986, as amended (the "Code"), or any provision of state, local or foreign tax
Law. To the extent that amounts are so withheld by the Paying Agent, such
withheld amounts shall be treated for all purposes of this Agreement as having
been paid to the shareholder or Option holder in respect of which such deduction
and withholding was made by the Paying Agent.

         SECTION 3.03 No Further Rights or Transfers; Cancellation of Treasury
Shares. Except for the surrender of the Certificate(s) or the perfection of
dissenters' rights with respect to the Dissenting Shares, at and after the
Effective Time, the holder of Shares shall cease to have any rights as a
shareholder of the Company, and no transfer of Shares shall thereafter be made
on the stork transfer books of the Surviving Corporation. Each Share held in the
Company's treasury immediately prior to the Effective Time shall, by virtue of
the Merger, be canceled and retired and cease to exist without any conversion
thereof.

                                   ARTICLE IV.
                  REPRESENTATIONS AND WARRANTIES OF THE COMPANY

         The Company hereby represents and warrants to Parent and the Purchaser
as follows (with such exceptions thereto as are set forth in the disclosure
statement delivered by the Company to Parent on the date hereof (the "Company
Disclosure Statement")):

         SECTION 4.01 Organization and Qualification. The Company is a
corporation duly organized and validly existing under the laws of the State of
Wisconsin. The Company has the requisite corporate power and authority to own,
operate or lease its properties and to carry on its business as it is now being
conducted, and is duly qualified or licensed to do business, and is in good
standing, in each jurisdiction in which the nature of its business or the
properties owned, operated or leased by it makes such qualification, licensing
or good standing necessary except where the failures to have such power or
authority, or the failures to be so qualified, licensed or in good standing,
individually, and in the aggregate, would not have a Material Adverse Effect on
the Company. The term "Material Adverse Effect on the Company," as used in this
Agreement, means


                                       11
<PAGE>
any change in or effect on the business, results of operations, assets or
condition of the Company or any of the Subsidiaries that would be materially
adverse to the Company and its Subsidiaries taken as a whole, except for any
change or effect resulting from general economic or financial market conditions.

         SECTION 4.02 Subsidiaries. Except as disclosed by the Company in its
most recent Annual Report on Form 10-K as required by Item 601 of Regulation
S-K, and except as set forth in Section 4.02 of the Company Disclosure
Statement, the Company does not have the power, directly or indirectly, to vote
or direct the voting of, securities sufficient to elect the majority of the
directors of any corporation (a "Subsidiary") and does not control, directly or
indirectly, or have any direct or indirect controlling equity interest, or any
commitment to acquire any such direct or indirect controlling equity interest,
in any corporation, partnership, joint venture, association, trust, or other
business organization. Except as set forth in Section 4.02 of the Company
Disclosure Schedule, each Subsidiary is a corporation duly organized and validly
existing under the laws of the jurisdiction of its incorporation. Each
Subsidiary has the requisite corporate power and authority to own, operate or
lease its properties and to carry on its business as it is now being conducted,
and is duly qualified or licensed to do business, and is in good standing, in
each jurisdiction in which the nature of its business or the properties owned,
operated or leased by it makes such qualification, licensing or good standing
necessary, except where the failures to have such power or authority, or the
failures to be so qualified, licensed or in good standing, individually, and in
the aggregate, would not have a Material Adverse Effect on the Company. The
Company has delivered or made available to the Purchaser correct and complete
copies of the charter of each Subsidiary, as amended to date, and prior to
Closing will deliver or make available to the Purchaser correct and complete
copies of the bylaws of each Subsidiary, as amended to date. No Subsidiary is in
default under or in violation of any provision of its charter or by-laws. All of
the issued and outstanding shares of capital stock of each Subsidiary are duly
authorized, validly issued, fully paid, nonassessable (except as otherwise
provided in Section 108.0622(2)(b) of the WBC) and free of preemptive rights.
Except as disclosed in Section 4.02 of the Company Disclosure Statement, all
shares of each Subsidiary that are held of record or owned beneficially by
either the Company or any Subsidiary or any nominee are held or owned free and
clear of any restrictions on transfer (other than restrictions under the
Securities Act, state securities laws or foreign securities laws), written
claims, Security Interests (as hereinafter defined), options, warrants, rights,
contracts and calls. There are no outstanding or authorized options, warrants,
rights, agreements or commitments to which the Company or any Subsidiary is a
party or which are binding on any of them providing for the issuance,
disposition or acquisition of any capital stock of any Subsidiary. There are no
outstanding stock appreciation, phantom stock or similar rights with respect to
any Subsidiary.

         SECTION 4.03 Articles of Incorporation and By-Laws. The Company has
heretofore made available to Parent and the Purchaser a complete and correct
copy of the Company's articles of incorporation and the by-laws, each as amended
to the date hereof and a copy of which is set forth in Section 4.03 of the
Company Disclosure Statement. The Company is not in violation of any provision
of its articles of incorporation or by-laws.

         SECTION 4.04 Capitalization. The authorized capital stock of the
Company consists of 20,000,000 shares of common stock and 3,000,000 shares of
preferred stock. As of the close of


                                       12
<PAGE>
business on August 31, 1999, there were 4,130,986 shares of the Company's common
stock, $.01 par value per share (the "Common Stock"), outstanding and 1,936.63
shares of the Company's Series B 8% Convertible Redeemable Preferred Stock (the
"Series B Stock") outstanding. The Company has no shares of capital stock
reserved for issuance, except that, as of August 31, 1999, there were 2,494,760
shares of the Common Stock reserved for issuance pursuant to (i) Options granted
pursuant to the Company's employee stock purchase and stock option plans, (ii)
nonstatutory stock option agreements, (iii) Public Warrants (as defined below)
and Underwriter Warrants (as defined below) and (iv) the Series B Stock. Except
as set forth in Section 4.04 of the Company Disclosure Statement, no Shares are
held by the Company as treasury shares and no Shares have been acquired by the
Company that are subject to outstanding pledges to secure future payment of the
purchase price therefor. All outstanding shares of capital stock of the Company
have been duly authorized and validly issued and are fully paid and
non-assessable (except as otherwise provided in Section 180.0622(2)(b) of the
WBC). Except as set forth in this Section 4.04 or in Section 4.04 of the Company
Disclosure Statement and except for changes since May 31, 1999 resulting from
the exercise of Options, nonstatutory stock options or warrants, the conversion
of the Series B Stock outstanding on such date, or the Company's obligations
under the Stock Option Agreement, there are outstanding (a) no shares of capital
stock or other voting securities of the Company, (b) no securities of the
Company convertible into or exchangeable for shares of capital stock or voting
securities of the Company, and (c) no options or other rights to acquire from
the Company, and no obligation of the Company to issue, any capital stock,
voting securities or securities convertible into or exchangeable for capital
stock or voting securities of the Company (the items in clauses (a), (b) and (c)
being referred to collectively as the "Company Securities"). There are no
outstanding obligations of the Company or any Subsidiary to repurchase, redeem
or otherwise acquire any Company Securities. To the knowledge of the Company,
other than the Stockholder Agreements, there are no voting trusts, proxies or
other agreements or understandings with respect to the voting of the capital
stock of the Company.

         SECTION 4.05 Authority. The Company has all necessary corporate power
and authority to execute and deliver this Agreement and the Stock Option
Agreement and to consummate the transactions contemplated hereby and thereby.
The execution and delivery of this Agreement and the Stock Option Agreement by
the Company and the consummation by the Company of the transactions contemplated
hereby and thereby have been duly and validly authorized and approved by the
Board of Directors of the Company and no other corporate proceedings on the part
of the Company are necessary to authorize or approve this Agreement or the Stock
Option Agreement or to consummate the transactions contemplated hereby and
thereby (other than, with respect to the Merger, the approval and adoption of
the Merger and this Agreement by holders of the Shares and the Series B Stock to
the extent required by the Company's articles of incorporation and by applicable
Law). This Agreement and the Stock Option Agreement have been duly and validly
executed and delivered by the Company and, assuming the due and valid
authorization, execution and delivery of this Agreement and the Stock Option
Agreement by Parent and the Purchaser, constitute valid and binding obligations
of the Company enforceable against the Company in accordance with their
respective terms, except as such enforceability (a) may be limited by
bankruptcy, insolvency, moratorium or other similar laws affecting or relating
to the enforcement of creditors' rights generally and (b) is subject to general
principles of equity. The Board of Directors of the Company has, at a meeting of
such Board duly held on September 1, 1999,


                                       13
<PAGE>
unanimously approved and adopted this Agreement, the Stock Option Agreement, the
Offer and the Merger and the other transactions contemplated hereby and thereby,
determined that the Offer Price to be received by the holders of Shares pursuant
to the Offer and the Merger is fair to the holders of the Shares and recommends
that the holders of Shares tender their Shares pursuant to the Offer and approve
and adopt this Agreement and the Merger, subject to the Board's rights under
Section 6.07 hereof.

         SECTION 4.06 No Conflict; Required Filings and Consents.

                  (a) Except as disclosed in Section 4.06 of the Company
Disclosure Statement, none of the execution and delivery of this Agreement by
the Company, the consummation by the Company of the transactions contemplated
hereby or the compliance by the Company with any of the provisions hereof will
(i) conflict with or violate the articles of incorporation or by-laws of the
Company or the comparable organizational documents of any of the Subsidiaries;
(ii) conflict with or violate any statute, ordinance, rule, regulation, order,
judgment or decree applicable to the Company or the Subsidiaries, or by which
any of them or any of their respective properties or assets may be bound or
affected, or (iii) result in a violation or breach of or constitute a default
(or an event which with notice or lapse of time or both would become a default)
under, or give to others any rights of termination, amendment, acceleration or
cancellation of, or result in any loss of any material benefit, or the creation
of any Lien on any of the property or assets of the Company or any of the
Subsidiaries (any of the foregoing referred to in clause (ii) or this clause
(iii) being a "Violation") pursuant to, any note, bond, mortgage, indenture,
contract, agreement, lease, license, permit, franchise or other instrument or
obligation to which the Company or any of the Subsidiaries is a party or by
which the Company or any of the Subsidiaries or any of their respective
properties may be bound or affected, except in the case of the foregoing clauses
(ii) or (iii) for any Violation which, individually and in the aggregate, would
not have a Material Adverse Effect on the Company.

                  (b) Except as disclosed in Section 4.06 of the Company
Disclosure Statement, none of the execution and delivery of this Agreement by
the Company, the consummation by the Company of the transactions contemplated
hereby or the compliance by the Company with any of the provisions hereof will
require any consent, waiver, approval, authorization or permit of, or
registration or filing with or notification to (any of the foregoing being a
"Consent"), any government or subdivision thereof, or any administrative,
governmental or regulatory authority, agency, commission, tribunal or body,
domestic, foreign or supranational (a "Governmental Entity"), except for (i)
compliance with any applicable requirements of the Exchange Act; (ii) the filing
of articles of merger pursuant to the WBC; (iii) compliance with the
Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended (the "HSR
Act"); and (iv) such filings and approvals as may be required by any foreign
jurisdiction or under applicable state securities, "blue sky" or takeover Laws;
and (v) other Consents or filings the failure of which to obtain or make,
individually and in the aggregate, would not have a Material Adverse Effect on
the Company.

         SECTION 4.07 SEC Reports and Financial Statements. The Company has
filed with the SEC all forms, reports, schedules, registration statements and
definitive proxy statements required to be filed by the Company with the SEC
from November 30, 1997 until the date hereof (the "SEC Reports"). As of their
respective dates or, if amended, as of the date of the last such


                                       14
<PAGE>
amendment, the SEC Reports, including, without limitation, any financial
statements or schedules included therein, complied in all material respects with
the requirements of the Exchange Act or the Securities Act of 1933, as amended
(the "Securities Act"), and the rules and regulations of the SEC promulgated
thereunder applicable, as the case may be, to such SEC Reports, and none of the
SEC Reports (as of the date of filing or effectiveness, as the case may be)
contained any untrue statement of a material fact or omitted to state a material
fact required to be stated therein or necessary to make the statements made
therein, in light of the circumstances under which they were made, not
misleading. The audited financial statements and unaudited interim financial
statements of the Company included in the SEC Reports comply as to form in all
material respects with applicable accounting requirements and the published
rules and regulations of the SEC with respect thereto, have been prepared in
accordance with generally accepted accounting principles (except, in the case of
unaudited statements, as permitted by Form 10-Q of the SEC) applied on a
consistent basis during the periods involved (except as may be indicated in the
notes thereto) and fairly present the consolidated financial condition of the
Company and the Subsidiaries as of the dates thereof and the consolidated
results of their operations and cash flows for the periods then ended (subject,
in the case of unaudited statements, to normal year-end audit adjustments).

         SECTION 4.08 Information. None of the information supplied by the
Company in writing specifically for inclusion or incorporation by reference in
(i) the Offer Documents; (ii) the Schedule 14D-9; (iii) the Proxy Statement; or
(iv) any other document to be filed with the SEC or any other Governmental
Entity in connection with the transactions contemplated by this Agreement (the
"Other Filings") will, at the respective times filed with the SEC or other
Governmental Entity and, in addition, in the case of the Proxy Statement, at the
date it or any amendment or supplement is mailed to the shareholders of the
Company, at the time of the Shareholders' Meeting and at the Effective Time,
contain any untrue statement of a material fact or omit to state any material
fact required to be stated therein or necessary in order to make the statements
made therein, in light of the circumstances under which they were made, not
misleading.

         SECTION 4.09 Absence of Certain Material Adverse Changes. Since May 31,
1999, there has not been any change in the assets, business, financial condition
or results of operations of the Company and its Subsidiaries (taken as a whole)
that would have a Material Adverse Effect on the Company, nor has there occurred
any event which should reasonably be foreseen to result in such a Material
Adverse Effect on the Company.

         SECTION 4.10 Undisclosed Liabilities. Except where any such
liabilities, individually or in the aggregate, would not have a Material Adverse
Effect on the Company, neither the Company nor its Subsidiaries has any
liability (whether known or unknown, whether absolute or contingent, whether
liquidated or unliquidated and whether due or to become due), except for (a)
liabilities accrued or reserved against the May 31, 1999 unaudited consolidated
balance sheet of the Company and its Subsidiaries ("Company Most Recent Balance
Sheet") or incurred in the ordinary course of business since May 31, 1999, (b)
contractual or statutory liabilities incurred in the ordinary course of business
which are not required by GAAP to be reflected on a balance sheet, (c)
liabilities disclosed in Section 4.10 of the Company Disclosure Statement, and
(d) liabilities adequately reserved against or disclosed in writing.


                                       15
<PAGE>
         SECTION 4.11 Tax Matters.

                  (a) Except as set forth in Section 4.11 of the Company
Disclosure Statement, for all years where the statute of limitations has not
expired, the Company and its Subsidiaries have filed all Tax Returns (as defined
below) that each was required to file and all such Tax Returns were correct and
complete in all material respects, except where the failure to file such Tax
Returns, individually or in the aggregate, would not have a Material Adverse
Effect on the Company. Each of the Company and its Subsidiaries has paid or will
pay all Taxes (as defined below) that are due on or before the Closing Date,
whether or not shown on any such Tax Returns, except such as are being contested
in good faith by appropriate proceedings (to the extent any such proceedings are
required) and with respect to which the Company is maintaining reserves adequate
for their payment and except where the failure to pay such Taxes, individually
or in the aggregate, would not have a Material Adverse Effect on the Company.
The accrued but unpaid Taxes of the Company and its Subsidiaries for Tax Periods
through the date of the Company Most Recent Balance Sheet do not exceed the
accruals and reserves for Taxes (other than deferred Taxes) set forth on the
Company Most Recent Balance Sheet. Neither the Company nor any of its
Subsidiaries has any actual or, to their knowledge, potential liability for any
Tax obligation of any taxpayer (including without limitation any affiliated
group or corporations or other entities that included the Company during a prior
period) other than the Company. All Taxes that the Company or any of its
Subsidiaries is or was required by law to withhold or collect have been duly
withheld or collected and, to the extent required, have been paid to the proper
Governmental Entity, except where the failure to withhold or collect Taxes,
individually or in the aggregate, would not have a Material Adverse Effect on
the Company.

                           (i) For purposes of this Agreement, "Taxes" means all
         taxes, charges, levies or other similar assessments or liabilities,
         including without limitation income, gross receipts, ad valorem,
         premium, value-added, excise, real property, personal property, sales,
         use, transfer, withholding, employment, payroll and franchise taxes
         imposed by the United States of America or any state, local or foreign
         government, or any agency thereof, or other political subdivision of
         the United States or any such government, and any interest, fines,
         penalties, assessments or additions to tax resulting from, attributable
         to or incurred in connection with any tax or any contest or dispute
         thereof and any amounts of Taxes of another person that the Company or
         any of its Subsidiaries is liable to pay by Law.

                           (ii) For purposes of this Agreement, "Tax Returns"
         means all reports, returns, declarations, statements or other
         information required to be supplied to a taxing authority in connection
         with Taxes.

                           (iii) For purposes of determining the amount of Taxes
         attributable to a specified period (e.g., the period from the date of
         the Company Most Recent Balance Sheet through the Closing) other than a
         Tax Period, each Tax shall be computed as if the specified period were
         a Tax Period. For purposes of this paragraph (iii), a Tax Period means
         a period for which a Tax is required to be computed under applicable
         statutes and regulations.


                                       16
<PAGE>
                  (b) No examination or audit of any Tax Returns of the Company
or any of its Subsidiaries by any Governmental Entity that would have a Material
Adverse Effect on the Company is currently in progress or, to the knowledge of
the Company, threatened or contemplated. The Company has not waived any statute
of limitations with respect to taxes or agreed to an extension of time with
respect to a tax assessment or deficiency.

         SECTION 4.12 Owned Real Property. Neither the Company nor any of its
Subsidiaries owns any real property.

         SECTION 4.13 No Litigation. Except as disclosed in Section 4.13 of the
Company Disclosure Statement or in the SEC Reports, there is no (i) unsatisfied
judgment, order, decree, award, stipulation or injunction or (ii) private or
governmental claims, complaint, action, suit, arbitration, proceeding, hearing,
rule, law, regulation or investigation affecting the Company to which the
Company, or its Subsidiaries, or to the Company's knowledge, any officer,
director, employee or agent of the Company or any of its Subsidiaries is or was
a party or is threatened to be made a party that would have a Material Adverse
Effect on the Company. Other than as set forth in Section 4.13 of the Company
Disclosure Statement, none of the complaints, actions, suits, arbitrations,
proceedings, hearings, rules, laws, regulations or investigations set forth in
Section 4.13 of the Company Disclosure Statement, if determined adversely to the
Company or any of its Subsidiaries, could have a Material Adverse Effect on the
Company.

         SECTION 4.14 Compliance With Applicable Laws. Except as set forth in
Section 4.14 of the Company Disclosure Statement, the Company and the
Subsidiaries are in material compliance with all applicable Laws and orders,
writs, injunctions, judgments, plans or decrees (collectively, "Orders")
(except, in each case, with respect to environmental matters which are governed
by Section 4.15 hereof) of any Governmental Entity, including any COBRA and any
applicable employee wage and hour requirements, except where failure to be in
compliance would not have a Material Adverse Effect on the Company.

         SECTION 4.15 Environmental Matters.

                  (a) Each of the Company and its Subsidiaries has complied in
all material respects with all applicable Environmental Laws (as defined below).
Except as disclosed in the Company SEC Reports and since May 31, 1999, there is
no pending or, to the knowledge of the Company, threatened civil or criminal
litigation, written notice of violation, formal administrative proceeding, or
investigation, inquiry or information request by any Governmental Entity,
relating to any Environmental Law involving the Company or any of its
Subsidiaries. For purposes of this Agreement, "Environmental Law" means any
federal, state or local law, statute, rule or regulation or the common law
relating to the environment or occupational health and safety, including without
limitation any statute, regulation or order pertaining to (i) treatment,
storage, disposal, generation and transportation of toxic or hazardous
substances or solid or hazardous waste; (ii) air, water and noise pollution;
(iii) groundwater and soil contamination; (iv) the release or threatened release
into the environment of toxic or hazardous substances, or solid or hazardous
waste, including without limitation emissions, discharges, injections, spills,
escapes or dumping of pollutants, contaminants or chemicals; (v) the protection
of wild life, marine sanctuaries and wetlands, including without


                                       17
<PAGE>
limitation all endangered and threatened species; (vi) storage tanks, vessels
and containers; (vii) underground and other storage tanks or vessels, abandoned,
disposed or discarded barrels, containers and other closed receptacles; (viii)
health and safety of employees and other persons; and (ix) manufacture,
processing, use, distribution, treatment, storage, disposal, transportation or
handling of pollutants, contaminants, chemicals or industrial, toxic or
hazardous substances or oil or petroleum products or solid or hazardous waste.
As used above, the terms "release" and "environment" shall have the meaning set
forth in the federal Comprehensive Environmental Compensation, Liability and
Response Act of 1980 ("CERCLA").

                  (b) There have been no releases of any Materials of
Environmental Concern (as defined below) into the environment (i) at any parcel
of real property or any facility when owned, operated or controlled by the
Company or any of its Subsidiaries for which the Company or any of its
Subsidiaries should have material liability under the Environmental Laws or,
(ii) to the Company's knowledge, with respect to any property at or to which
Materials of Environmental Concern were generated, manufactured, refined,
transferred, improved, used or processed by the Company. The Company is not
aware of any other releases of Materials of Environmental Concern that could
reasonably be expected to have a material impact on the real property or
facilities owned, operated or controlled by the Company or a Subsidiary. For
purposes of this Agreement, "Materials of Environmental Concern" means any
chemicals, pollutants or contaminants, hazardous substances (as such term is
defined under CERCLA), solid wastes and hazardous wastes (as such terms are
defined under the federal Resources Conservation and Recovery Act), toxic
materials, oil or petroleum and petroleum products, or any other material
subject to regulation under any Environmental Law.

         SECTION 4.16 Benefit Plans; ERISA.

                  (a) Section 4.16 of the Company Disclosure Statement contains
a complete and accurate list of all Employee Benefit Plans maintained, or
contributed to, by the Company or any Subsidiary. Complete and accurate copies
of (i) all Employee Benefit Plans which have been reduced to writing, (ii)
written summaries of all unwritten Employee Benefit Plans, if any, (iii) all
related trust agreements, insurance contracts and summary plan descriptions, and
(iv) all annual reports filed on IRS Form 5500, 5500C or 5500R for the last two
plan years for each Employee Benefit Plan, have been delivered or made available
to the Purchaser. Each Employee Benefit plan has been administered in all
material respects in accordance with its terms and each of the Company and the
Subsidiaries has met its obligations with respect to such Employee Benefit Plan
and has made all required contributions thereto. The Company and all Employee
Benefit Plans are in all material respects in compliance with the currently
applicable provisions of ERISA and the Code and the regulations thereunder.

                  (b) Except as disclosed on Section 4.16 of the Company
Disclosure Statement, there are no investigations by a Governmental Entity,
termination proceedings or other claims (except claims for benefits payable in
the normal operation of the Employee Benefit Plans and proceedings with respect
to qualified domestic relations orders), suits or proceedings against or
involving any Employee Benefit Plan or asserting any rights or claims to
benefits under any Employee Benefit Plan that could give rise to any liability.


                                       18
<PAGE>
                  (c) All the Employee Benefit Plans that are intended to be
qualified under Section 401(a) of the Code have received determination, opinion
or notification letters from the Internal Revenue Service to the effect that
such Employee Benefit Plans are qualified and the plans and the trust related
thereto are exempt from federal income taxes under Sections 401(a) and 501(a),
respectively, of the Code, no such determination, opinion or notification letter
has been revoked and revocation has not been threatened, and no such Employee
Benefit Plan has been amended since the date of its most recent determination,
opinion or notification letter or application therefor in any respect, and no
act or omission has occurred, that would adversely affect its qualification or
increase its cost.

                  (d) Neither the Company nor any Subsidiary has ever maintained
an Employee Benefit Plan subject to Section 412 of the Code or Title IV of
ERISA.

                  (e) At no time has the Company or any Subsidiary been
obligated to contribute to any "multi-employer plan" (as defined in Section
4001(a)(3) of ERISA).

                  (f) There are no unfunded obligations under any Employee
Benefit Plan providing benefits after termination of employment to any employee
of the Company (or to any beneficiary of any such employee), including but not
limited to retiree health coverage and deferred compensation, but excluding
continuation of health coverage required to be continued under Section 4980B of
the Code, any applicable state health insurance continuation law and any state
insurance conversion privileges law.

                  (g) No act or omission has occurred and no condition exists
with respect to any Employee Benefit Plan maintained by the Company or any
Subsidiary that would subject the Company or any Subsidiary to any fine,
penalty, tax or liability of any kind imposed under ERISA or the Code.

                  (h) No Employee Benefit Plan is funded by, associated with, or
related to "voluntary employee's beneficiary association" within the meaning of
Section 501(c)(9) of the Code.

                  (i) No Employee Benefit Plan, plan documentation or agreement,
summary plan description or other written communication distributed generally to
employees by its terms prohibits the Company from amending or terminating any
such Employee Benefit Plan.

                  (j) Except as set forth in Section 4.16 of the Company's
Disclosure Statement, there is no: (i) written agreement with any director,
executive officer or other key employee of the Company or any of its
Subsidiaries which has not been terminated in accordance with its terms (A) the
benefits of which are contingent, or the terms of which are altered, upon
occurrence of a transaction involving the Company or any of its Subsidiaries of
the nature of any of the transactions contemplated by this Agreement, (B)
providing any term of employment or compensation guarantee or (C) providing
severance benefits or other benefits after the termination of employment of such
director, executive officer or key employee; (ii) agreement, plan or arrangement
under which any person may receive payments from the Company or any of its
Subsidiaries that may be subject to the tax imposed by Section 4999 of the Code
or included in the determination of such person's


                                       19
<PAGE>
"excess parachute payment" under Section 280G of the Code; and (iii) agreement
or plan binding the Company or any of its Subsidiaries, including without
limitation any stock option plan, stock appreciation right plan, restricted
stock plan, stock purchase plan, severance benefit plan, or any Employee Benefit
Plan, any of the benefits of which will be increased, or the vesting of the
benefits of which will be accelerated, by the occurrence of any of the
transactions contemplated by this Agreement or the value of any of the benefits
of which will be calculated on the basis of any of the transactions contemplated
by this Agreement.

         SECTION 4.17 Intellectual Property.

                  (a) Each of the Company and its Subsidiaries owns, or is
licensed or otherwise possesses legally enforceable rights to use, all patents,
trademarks, trade names, service marks, copyrights, and any applications for
such patents, trademarks, trade names, service marks, and copyrights, and all
trade secrets, schematics, technology, know-how, computer software and tangible
or intangible proprietary information or material (collectively, "Intellectual
Property") that are necessary or used to conduct their businesses as currently
conducted, except where any failure to own, license or otherwise possess any
such Intellectual Property, individually or in the aggregate, would not have a
Material Adverse Effect on the Company. The Company and its Subsidiaries have
taken all reasonable measures necessary to protect the proprietary nature of
each item of Intellectual Property that they and each of them consider
confidential, and to maintain in confidence all trade secrets and confidential
information that they and each of them presently own or use.

                           (i) Section 4.17 (a)(i) of the Company Disclosure
         Statement lists all patents and patent applications and all trademarks,
         registered copyrights, know-how, technology, schematics, computer
         software or tangible or intangible proprietary information or material,
         trade names and service marks owned by the Company or any Subsidiary
         and which are currently necessary or used in connection with the
         businesses of the Company and its Subsidiaries, including the
         jurisdictions in which each such Intellectual Property right has been
         created, recognized, issued or registered or in which any such
         application for such creation, recognition, issuance or registration
         has been filed.

                           (ii) Section 4.17(a)(ii) of the Company Disclosure
         Statement lists all written licenses, sublicenses and other agreements
         to which the Company or any of its Subsidiaries is a party and pursuant
         to which any person is authorized to use any Intellectual Property
         rights.

                           (iii) Section 4.17(a)(iii) of the Company Disclosure
         Statement lists all written licenses, sublicenses and other agreements
         to which the Company or any of its Subsidiaries is a party and pursuant
         to which the Company is authorized to use any third party patents,
         patent applications, trademarks, service marks, trade names, know-how,
         schematics, technology trade secrets or copyrights, including all
         software ("Third Party Intellectual Property Rights") which are
         incorporated in, or used in the development or operation of, any
         existing product or service of the Company.


                                       20
<PAGE>
                           (iv) Section 4.17(a)(iv) of the Company Disclosure
         Statement lists all written agreements or other arrangements under
         which the Company or any of its Subsidiaries has provided or agreed to
         provide source code of any Company or Subsidiary product to any third
         party, except for software development kits provided to agent
         integration providers.

                  The Company and each of its Subsidiaries has made available to
Purchaser correct and complete copies of all such patents, registrations,
applications (owned by the Company or any of its Subsidiaries), and all
licenses, sublicenses and agreements referred to above and as amended to date.
Except for retail purchases of software, neither the Company nor any of its
Subsidiaries is a party to any oral license, sublicense or agreement which, if
reduced to written form, would be required to be listed in Section 4.17(a)(i)
through (iv) of the Company Disclosure Statement under the terms of this Section
4.17.

                  (b) With respect to each item of Intellectual Property that
the Company or any of its Subsidiaries owns: (i) other than Intellectual
Property subject to joint development rights or other rights that will not
materially interfere with the conduct of the business of the Company or any of
its Subsidiaries, and subject to such rights as have been granted by the Company
or any of its Subsidiaries under license agreements entered into by the Company
or any of its Subsidiaries, (which have been identified in Section 4.17(a)(i)
through (iv) of the Company Disclosure Statement and copies of which have
previously been made available, or the contents of which have been disclosed in
writing to the Purchaser), the Company or its Subsidiaries possesses all right,
title and interest in and to each such item; and (ii) each such item is not
subject to any outstanding judgment, order, decree, stipulation or injunction
that materially interferes with the conduct of the Company's or any of its
Subsidiaries' business as currently conducted, except where any instance of
non-compliance with subsections (i) and/or (ii) above, individually or in the
aggregate, would not have a Material Adverse Effect on the Company. With respect
to each item of Third Party Intellectual Property Rights: (i) the license,
sublicense or other agreement covering such item is legal, valid, binding,
enforceable and in full force and effect with respect to the Company or its
Subsidiaries, and to the Company's knowledge is legal, valid, binding,
enforceable and in full force and effect with respect to each other party
thereto; (ii) neither the Company nor any of its Subsidiaries is in breach or
default thereunder, and to the Company's knowledge no other party to such
license, sublicense or other agreement is in breach or default thereunder, and
no event has occurred which with notice or lapse of time would constitute a
breach or default by the Company or any of its Subsidiaries or permit
termination, modification or acceleration thereunder by any party thereto; and
(iii) the underlying item of Third Party Intellectual Property is not subject to
any outstanding judgment, order, arbitration award, decree, stipulation,
injunction or governmental rule, law or regulation to which the Company or any
of its Subsidiaries is a part or has been specifically named that materially
interferes with the conduct of the Company's business or the business of any of
its Subsidiaries as currently conducted, nor subject to any other outstanding
judgment, order, decree, arbitration award, stipulation, injunction or
governmental rule, law or regulation that materially interferes with the conduct
of the Company's business or the business of any of its Subsidiaries as
currently conducted, except where any instance of non-compliance with
subsections (i), (ii) and/or (iii) above, individually or in the aggregate,
would not have a Material Adverse Effect on the Company.


                                       21
<PAGE>
                  (c) Except as set forth in Section 4.17 of the Company
Disclosure Statement, neither the Company nor any of its Subsidiaries (i) has
been named in any suit, action, arbitration or other proceeding which involves a
claim of infringement or misappropriation of any patent, trademark, service
mark, trade name, copyright, trade secret, schematic, technology, know-how,
computer software, tangible or intangible proprietary information of any third
party or breach of any license, sublicense or other agreement relating to such
intellectual property or (ii) has received any written notice alleging any such
claim of infringement, breach or misappropriation where the events described in
subsections (i) and (ii) would have a Material Adverse Effect on the Company.
The Company has made available to the Purchaser correct and complete copies of
all pleadings and papers from such suits, actions, arbitrations, or proceedings
and written notices to the extent the Company is not prohibited from disclosing
the same under applicable court orders. The manufacturing, marketing, licensing
or sale of the products or performance of the service offerings of the Company
and its Subsidiaries do not currently infringe and have not, within the six
years prior to the date of this Agreement, infringed any patent, trademark,
service mark, trade name, copyright, trade secret, schematic, technology,
know-how, computer software, tangible or intangible proprietary information or
material right of any third party, except where such infringement would not have
a Material Adverse Effect on the Company; and to the knowledge of the Company,
the Intellectual Property rights of the Company and its Subsidiaries are not
being materially infringed by activities, products or services of any third
party.

         SECTION 4.18 Certain Events. Except as disclosed in Section 4.18 of the
Company Disclosure Statement or the SEC Reports or as contemplated by this
Agreement, since May 31, 1999 until the commencement of the Offer, there has not
been any event, occurrence or development which has had or would be reasonably
likely to result in a Material Adverse Effect on the Company, except for general
economic changes, changes that affect the industry of the Company or any
Subsidiary generally, and changes in the Company's business after the date
hereof attributable solely to actions taken by Parent or the Purchaser. Except
as disclosed in the SEC Reports, or as provided for in this Agreement, since May
31, 1999, there has not been (a) any declaration, setting aside or payment of
any dividend or other distribution in respect of the capital stock of the
Company or any redemption or other acquisition by the Company of any Shares; (b)
any split, combination or reclassification of the Company's capital stock or any
issuance or the authorization of any issuance of any other securities in respect
of, in lieu of or in substitution for shares of its capital stock; (c) (i) any
granting by the Company or any of the Subsidiaries to any officer or key
employee of the Company or any of the Subsidiaries of any increase in
compensation, except in the ordinary course of business or as was required under
employment agreements in effect as of the date of the most recent financial
statements included in the SEC Reports or (ii) any entry by the Company or any
Subsidiary into any employment, severance or termination agreement with any such
officer or key employee or granting by the Company or any Subsidiary to any such
officer or key employee of any increase in severance or termination pay, except
as was required under employment, severance or termination agreements in effect
as of the date of the most recent financial statements included in the SEC
Reports; (d) any damage, destruction or loss, whether or not covered by
insurance, that has or would be reasonably likely to have a Material Adverse
Effect on the Company; (e) any change in accounting methods, principles or
practices by the Company or any Subsidiary materially affecting its assets,
liabilities or business, except insofar as may have been required by a change in
generally accepted accounting principles; or (f) any adoption or increase in
payments to or benefits


                                       22
<PAGE>
under any Company Benefit Plan; or (g) any agreement or commitment to do any of
the things described in the preceding clauses (a) through (f).

         SECTION 4.19 Certain Approvals. The Board of Directors of the Company
has taken appropriate action such that, assuming the accuracy of Parent's and
the Purchaser's representations in Sections 5.08 of this Agreement, the
provisions of Section 180.1140 to 180.1144 of the WBC will not apply to any of
the transactions contemplated by this Agreement and the Stock Option Agreement.

         SECTION 4.20 Contracts. Since May 31, 1999, neither the Company nor any
of its Subsidiaries has breached, or received in writing any claim or threat
that it has breached, any of the terms or conditions of any material agreement,
contract or commitment to which it is a party or by which any of its assets are
bound ("Company Material Contracts") in such a manner as would permit any other
party to cancel or terminate the same prior to its stated term or would permit
any other party to collect material damages from the Company under any Company
Material Contract, other than those Company Material Contracts that if
terminated prior to the stated term, or that if material damages were collected
under such Company Material Contracts such damages, individually or in the
aggregate, would not have a Material Adverse Effect on the Company. Each Company
Material Contract that has not expired or been terminated, is in full force and
effect, and is not subject to any material default thereunder by any party
obligated to the Company pursuant to such Company Material Contract, other than
those Company Material Contracts the failure of which to be in full force and
effect or not subject to any material default, individually or in the aggregate,
would not have a Material Adverse Effect on the Company. There are no
outstanding powers of attorney executed on behalf of the Company or any of its
Subsidiaries.

         SECTION 4.21 Employees. Except as disclosed in Section 4.21 of the
Company Disclosure Statement, each employee who performs work on the development
of Company Intellectual Property or has access to material confidential
information of the Company or any of its Subsidiaries entered into a
confidentiality/ assignment of inventions agreement with the Company or such
Subsidiary, a copy of which has previously been delivered or made available to
the Purchaser. To the knowledge of the Company, no key employee or group of
employees has any current plans to terminate employment with the Company or any
of its Subsidiaries, except where any such termination, individually or in the
aggregate, would not have a Material Adverse Effect on the Company. Neither the
Company nor any of its Subsidiaries is a party to or bound by any collective
bargaining agreement, nor has any of them experienced any strikes, formal
grievances, claims of unfair labor practices or other collective bargaining
disputes. The Company has no knowledge of any organizational effect made or
threatened, either currently or within the past two years, by or on behalf of
any labor union with respect to employees of the Company or its Subsidiaries.

         SECTION 4.22 Books and Records. The minute books of the Company and
each of its Subsidiaries contain true and complete records of all actions taken
at any meetings of the Company's or such Subsidiary's shareholders, Board of
Directors or any committee thereof and of all written consents executed in lieu
of the holding of any such meeting. The financial books and records of the
Company and each of its Subsidiaries accurately reflect in all material respects
the


                                       23
<PAGE>
assets, liabilities, business, financial condition and results of operations of
the Company or such Subsidiary.

         SECTION 4.23 Fairness Opinion. The Company has received a written
fairness opinion from Tucker Anthony Cleary Gull, its financial advisor, to the
effect that the Offer Price and the Merger Price is fair to the shareholders
from a financial point of view, and the Company has delivered a true and
complete copy of such opinion to the Parent.

         SECTION 4.24 Brokers. Except for Ascent Partners, none of the Company,
the Subsidiaries, or any of their respective officers, directors or employees
has employed any broker or finder or incurred any liability for any brokerage
fees, commission or finder's fees in connection with the transactions
contemplated by this Agreement.

         SECTION 4.25 Vote Required. Assuming the accuracy of Parent's and the
Purchaser's representations in Section 5.08 of this Agreement and subject to
Sections 180.1130- 180.1133 of the WBC and assuming the forced conversion of the
Series B Stock as contemplated by Section 4.27 hereof, the affirmative vote of
the holders of a majority of the voting power of the outstanding Common Stock
entitled to vote with respect to the Merger is the only vote of the holders of
any class or series of the Company's capital stock necessary to approve the
Merger, this Agreement and the transactions contemplated hereby.

         SECTION 4.26 Underwriter Warrants. The Company issued Common Stock
Purchase Warrants (the "Underwriter Warrants") to designees of Taglich Brothers,
D'Amadeo, Wagner & Company, Incorporated on October 27, 1998 and October 30,
1998. The Underwriter Warrants will expire on October 31, 2003 and, as of August
31, 1999, the exercise price of each such Underwriter Warrant is $3.60 per
Share, subject to adjustment. As of August 31, 1999, the Underwriter Warrants
are exercisable for 54,714 shares of Common Stock. Upon the Effective Time and
provided that the Company is the surviving corporation in the Merger, holders of
Underwriter Warrants will be entitled to, with respect to each Underwriter
Warrant and upon exercise and the payment of the $3.60 exercise price to the
Company, only the Merger Price. In compliance with the terms of the Underwriter
Warrants, the Company must give each holder of Underwriter Warrants a reasonable
opportunity to exercise such holder's Underwriter Warrants and receive the
Merger Price for each Underwriter Warrant. Other than as set forth in this
Section 4.26, under the terms of the Underwriter Warrants and assuming that the
Company is the surviving corporation in the Merger, the Company will have no
further obligations to the holders of the Underwriter Warrants.

         SECTION 4.27 Series B Stock. There are 5,000 authorized shares of
Series B Stock, of which 1,936,63 shares are issued and outstanding as of the
date of this Agreement. The Company has made each dividend payment since January
2, 1999 in compliance with, and as required by, the Company's articles of
incorporation and there are no accrued and unpaid dividends due holders of the
Series B Stock, other than for dividends accrued since the last dividend payment
date. Under the terms of the Company's articles of incorporation, the Company
has, subject to compliance with the terms of such articles, the right to force
conversion of the Series B Stock into Shares effective immediately prior to the
date that the Shares are purchased by Parent or the Purchaser in the Offer (the
"Acceptance Date"). Pursuant to the terms of the Company's articles of
incorporation and


                                       24
<PAGE>
assuming compliance with the provisions governing a forced conversion of the
Series B Stock thereunder, holders of Series B Stock do not have the right to
vote on whether to approve the Offer or the Merger and, in the event that the
provisions of said articles are not sufficient to eliminate the voting rights of
holders of the Series B Stock, such holders will be deemed to have granted an
irrevocable proxy to the President and Secretary of the Company with respect to
the approval of the Offer or the Merger as specified in the Company's articles
of incorporation.

         SECTION 4.28 Public Warrants. On September 6, 1995, the Company entered
into a Warrant Agreement (the "Warrant Agreement") with American Stock Transfer
& Trust Company, as Warrant Agent under which the Company issued 401,440 Common
Stock Warrants (the "Public Warrants"). The Public Warrants will expire on
September 5, 2005 and as of August 31, 1999, the exercise price of each Public
Warrant is $6.75. Each Public Warrant is exercisable for one share of Common
Stock. Other than the adjustment necessary so that each holder of a Public
Warrant will be entitled to the Offer Price upon the Effective Time, neither the
Offer, the Merger nor the issuance of shares under the Stock Option Agreement
will require an adjustment to the exercise price or the number of shares of
Common Stock issuable upon the exercise of each Public Warrant. Pursuant to the
Warrant Agreement, following commencement of the Offer, the Company must give
the holders of the Public Warrants notice of the Offer, as soon as practicable,
by (i) mailing notice of the Offer by first class mail, postage prepaid, to each
holder and (ii) publishing a notice of such Offer on at least two consecutive
business days in at least two newspapers of general circulation distributed at
least daily, one of which shall be The Wall Street Journal, and shall state that
the holder shall not be entitled to participate in the Offer unless they
exercise their Public Warrants in advance of or within the period specified in
the Offer. Pursuant to the terms of the Public Warrants, the Company is required
to provide notice in writing of the Merger to the Warrant Agent sufficient to
allow the Warrant Agent to notify the warrant holders of the Merger and enable
the warrant holders to participate in the Merger. Such notice to the Warrant
Agent is to be completed at least forty (40) days prior to, and notice to the
warrant holders to be completed at least thirty (30) days prior to, the record
date for the determination of shareholders entitled to vote on the Merger. In
addition, pursuant to the terms of the Public Warrants, the Company shall
execute a supplemental warrant agreement with the Warrant Agent (the
"Supplemental Warrant Agreement") and mail by first class mail, postage prepaid,
to each warrant holder, notice of the execution of the Supplemental Warrant
Agreement. Other than as set forth in this Section 4.28, under the terms of the
Warrant Agreement, the Company has no further obligations to the holders of the
Public Warrants.

         SECTION 4.29 Options. Except as listed on Schedule 4.29, there are, and
as of the Closing Date there will be, no outstanding options, warrants, rights,
calls, commitments, conversion rights, plans or other agreements of any
character providing for the purchase, issuance or sale of, or any securities
convertible into, capital stock of the Company, whether issued, unissued or held
in its treasury.

                                   ARTICLE V.
           REPRESENTATIONS AND WARRANTIES OF PARENT AND THE PURCHASER

         Parent and the Purchaser jointly and severally represent and warrant to
the Company as follows:


                                       25
<PAGE>
         SECTION 5.01 Organization and Qualification. Parent is a corporation
duly organized, validly existing and in good standing under the laws of
Delaware. The Purchaser is a corporation duly organized, validly existing and in
good standing under the laws of the State of Wisconsin. Each of Parent and the
Purchaser has the requisite corporate power and authority to own, operate or
lease its properties and to carry on its business as it is now being conducted,
and is duly qualified or licensed to do business, and is in good standing, in
each jurisdiction in which the nature of its business or the properties owned,
operated or leased by it makes such qualification, licensing or good standing
necessary except where the failures to have such power or authority, or the
failures to be so qualified, licensed or in good standing, individually, and in
the aggregate, would not have a Material Adverse Effect on Parent. The term
"Material Adverse Effect on Parent," as used in this Agreement, means any change
in or effect on the business, results of operations, assets or condition of
Parent or any of its subsidiaries taken as a whole, that would be materially
adverse to Parent and its subsidiaries taken as a whole, except for any change
or effect resulting from general economic or financial market conditions.

         SECTION 5.02 Authority. Each of Parent and the Purchaser has all
necessary corporate power and authority to execute and deliver this Agreement
and the Stock Option Agreement and to consummate the transactions contemplated
hereby and thereby. The execution and delivery of this Agreement and the Stock
Option Agreement by Parent and the Purchaser and the consummation by Parent and
the Purchaser of the transactions contemplated hereby and thereby have been duly
and validly authorized and approved by the Boards of Directors of Parent and the
Purchaser and by the sole shareholder of the Purchaser and no other corporate
proceedings on the part of Parent or the Purchaser are necessary to authorize or
approve this Agreement or the Stock Option Agreement or to consummate the
transactions contemplated hereby or thereby. Each of this Agreement and the
Stock Option Agreement has been duly executed and delivered by each of Parent
and the Purchaser and, assuming the due and valid authorization, execution and
delivery by the Company, constitutes a valid and binding obligation of each of
Parent and the Purchaser enforceable against each of them in accordance with its
respective terms, except that such enforceability (i) may be limited by
bankruptcy, insolvency, moratorium or other similar laws affecting or relating
to the enforcement of creditors, rights generally and (ii) is subject to general
principles of equity.

         SECTION 5.03 No Conflict; Required Filings and Consents.

                  (a) Except as disclosed in Section 5.03 of the Purchaser
Disclosure Statement, none of the execution and delivery of this Agreement by
Parent or the Purchaser, the consummation by Parent or the Purchaser of the
transactions contemplated hereby or the compliance by Parent or the Purchaser
with any of the provisions hereof will (i) conflict with or violate the
organizational, documents of Parent or the Purchaser; (ii) conflict with or
violate any statute, ordinance, rule, regulation, order, judgment or decree
applicable to Parent or the Purchaser, or any of their subsidiaries, or by which
any of them or any of their respective properties or assets may be bound or
affected; or (iii) result in a Violation pursuant to any note, bond, mortgage,
indenture, contract, agreement, lease, license, permit, franchise or other
instrument or obligation to which Parent or the Purchaser, or any of their
respective subsidiaries, is a party or by which any of their respective
properties or assets may be bound or affected, except in the case of the
foregoing clauses (ii) and (iii)


                                       26
<PAGE>
for any such Violation which, individually and in the aggregate, would not have
a Material Adverse Effect on Parent.

                  (b) Except as disclosed in Section 5.03 of the Purchaser
Disclosure Statement, none of the execution and delivery of this Agreement by
Parent and the Purchaser, the consummation by Parent and the Purchaser of the
transactions contemplated hereby or the compliance by Parent and the Purchaser
with any of the provisions hereof will require any Consent of any Governmental
Entity, except for (i) compliance with any applicable requirements of the
Exchange Act; (ii) the filing of articles of merger pursuant to the WBC; (iii)
compliance with the HSR Act; and (iv) such filings and approvals as may be
required by any applicable state securities, "blue sky" or takeover Laws, and
(v) other Consents or filings the failure of which to obtain or make,
individually and in the aggregate, would not have a Material Adverse Effect on
Parent.

         SECTION 5.04 Information. None of the information supplied or to be
supplied by Parent and the Purchaser in writing specifically for inclusion in
(i) the Offer Documents; (ii) the Schedule 14D-9; (iii) the Proxy Statement; or
(iv) the Other Filings will, at the respective times filed with the SEC or such
other Governmental Entity and, in addition, in the case of the Proxy Statement,
at the date it or any amendment or supplement is mailed to shareholders of the
Company, at the time of the Shareholders' Meeting and at the Effective Time,
contain any untrue statement of a material fact or omit to state any material
fact required to be stated therein or necessary in order to make the statements
made therein, in light of the circumstances under which they were made, not
misleading.

         SECTION 5.05 Financing. Parent or the Purchaser will have available at
the Acceptance Date, the funds necessary to consummate the Offer and the Merger
and the transactions contemplated hereby.

         SECTION 5.06 Brokers. None of Parent, the Purchaser, or any of their
respective subsidiaries, officers, directors or employees, has employed any
broker or finder or incurred any liability for any brokerage fees, commissions
or finder's fees in connection with the transactions contemplated by this
Agreement for or with respect to which the Company is or might be liable.

         SECTION 5.07 Purchaser.

                  (a) Parent owns all of the outstanding capital stock of the
Purchaser. At all times prior to the Merger, no person other than Parent has
owned, or will own, any of the outstanding capital stock of the Purchaser. The
Purchaser was formed by Parent solely for the purpose of engaging in the
transactions contemplated by this Agreement. Parent is a wholly owned subsidiary
of Industrial and Financial Systems, Inc., a corporation incorporated under the
laws of Sweden ("IFS").

                  (b) There are not as of the date of this Agreement, and there
will not be at the Effective Time, any outstanding or authorized options,
warrants, calls, rights, commitments or any other agreements of any character
which the Purchaser is a party to, or may be bound by, requiring it to issue,
transfer, sell, purchase, redeem or acquire any shares of its capital stock or
any securities


                                       27
<PAGE>
or rights convertible into, exchangeable for, or evidencing the right to
subscribe for or acquire, any shares of its capital stock.

                  (c) As of the date of this Agreement and the Effective Time,
except for obligations incurred in connection with this Agreement or the
transactions contemplated hereby, the Purchaser has not and will not have
incurred, directly or indirectly through any other corporation, any obligations
or liabilities of any kind or engaged in any activities of any type or kind
whatsoever or entered into any arrangement or arrangements with any person or
entity.

         SECTION 5.08 Share Ownership. During the period from September 10, 1987
to the date hereof, neither Parent, the Purchaser nor any of their subsidiaries
was an "interested shareholder" as such term is defined in Section 180.1141 of
the WBC.

                                   ARTICLE VI.
                                    COVENANTS

         SECTION 6.01 Conduct of Business of the Company. Except as required by
this Agreement or with the prior written consent of Parent, during the period
from the date of this Agreement to the Acceptance Date, the Company will and
will cause each of the Subsidiaries to conduct its operations only in the
ordinary course of business. Without limiting the generality to the foregoing,
and except as otherwise required or contemplated by this Agreement or as set
forth in Section 6.01 of the Company Disclosure Statement, the Company will not,
and will not permit any of the Subsidiaries to, prior to the Acceptance Date,
without the prior written consent of Parent, not to be unreasonably withheld:

                  (a) adopt any amendment to its charter or by-laws or
comparable organizational documents;

                  (b) issue, reissue or sell or authorize the issuance,
reissuance or sale of additional shares (whether through the issuance or
granting of options, warrants, commitments, subscriptions, rights to purchase or
otherwise) of capital stock of any class, or shares convertible into capital
stock of any class, or any rights, warrants or options to acquire any
convertible shares or capital stock, other than the issuance of Shares pursuant
to the conversion or exercise of Options, nonstatutory stock options, warrants
or the Series B Stock outstanding on the date of this Agreement or pursuant to
the Stock Option Agreement;

                  (c) declare, set aside or pay any dividend or other
distribution (whether in cash, shares or property or any combination thereof) in
respect of any class or series of its capital stock, except for (i) regular
quarterly dividends payable on the Series B Stock with usual record and payment
dates for such dividends and (ii) dividends between the Company and any
Subsidiary which is wholly-owned by the Company;

                  (d) split, combine, subdivide, reclassify or directly or
indirectly redeem, purchase or otherwise acquire, recapitalize or reclassify, or
propose to redeem or purchase or otherwise acquire, any shares of its capital
stock, or any of its other shares or liquidate in whole or in part;


                                       28
<PAGE>
                  (e) enter into, adopt or amend any Employee Benefit Plan or
any employment or severance agreement or arrangement or increase in any manner
the compensation or fringe benefits of, or modify the employment terms of, its
directors, officers or employees, generally or individually, or pay any benefit
not required by the terms in effect on the date hereof of any existing Employee
Benefit Plan, other than in the ordinary course of business consistent with past
practice make normal merit increases to employees of the Company;

                  (f) create, incur or assume any debt not currently outstanding
(including obligations in respect of capital leases); assume, guarantee, endorse
or otherwise become liable or responsible (whether directly, contingently or
otherwise) for the obligations of any other person or entity; or make any loans,
advances or capital contributions to or investments in, any other person or
entity, except, in each case, in the ordinary course of business;

                  (g) change in any material respect its accounting methods,
principles or practices, except insofar as may be required by a change in
generally accepted accounting principles,

                  (h) make any material tax election or settle or compromise any
material income tax liability;

                  (i) acquire, sell, lease, encumber or dispose of any assets or
property (including without limitation any shares or other equity interests in
or securities of any Subsidiary or any corporation, partnership, association or
other business organization or division thereof), other than purchases and sales
of assets in the ordinary course of business;

                  (j) discharge or satisfy any Security Interest or pay any
obligation or liability other than in the ordinary course of business;

                  (k) mortgage or pledge any of its property or assets or
subject any such assets to any Security Interest other than in the ordinary
course of business;

                  (l) sell, assign, transfer or license any Intellectual
Property, other than in the ordinary course of business;

                  (m) enter into, amend, terminate, take or omit to take any
action that would constitute a material violation of or default under, or waive,
release or assign any material rights under, any material contract or agreement;

                  (n) make or commit to make any capital expenditure in excess
of $20,000 per item or in an aggregate in excess of $50,000;

                  (o) willfully take any action, or willfully fail to take any
action required or permitted by this Agreement with the intent that such action
or failure to take action could result in (i) any of the representations and
warranties of the Company set forth in this Agreement becoming untrue or (ii)
any of the conditions to the Merger set forth in Article VII not being
satisfied;


                                       29
<PAGE>
                  (p) hire, terminate or discharge any key employee or engage or
terminate any key consultant, provided however that any such employee or
consultant may himself or herself terminate his or her relationship with the
Company in accordance with the terms of any applicable employment, consulting or
similar agreement;

                  (q) commence after the date hereof any offerings of securities
to employees pursuant to any new employee stock purchase plans; or

                  (r) agree in writing or otherwise to take any of the foregoing
actions.

         SECTION 6.02 Access to Information. From the date hereof until the
Effective Time and subject to applicable Law, the Company will, and will cause
the Subsidiaries, and each of its and their respective officers, directors,
employees, counsel, advisors and representatives (collectively, the "Company
Representatives") to (i) provide Parent and the Purchaser and their respective
officers, employees, counsel, advisors and representatives (collectively, the
"Parent Representatives") access, during normal business hours and upon
reasonable notice, to the offices and other facilities and to the books,
records, financial statements and other documents and materials relating to the
financial condition, assets and liabilities of the Company and the Subsidiaries,
and will permit Parent and the Purchaser to make inspections of such as either
of them may reasonably require; (ii) cause the Company Representatives and the
Subsidiaries to furnish Parent, the Purchaser and the Parent Representatives to
the extent available with such other information with respect to the business of
the Company and the Subsidiaries as Parent and the Purchaser may from time to
time reasonably request; and (iii) confer and consult with the Parent
Representatives, as Parent may reasonably request, to report on operational
matters, financial matters and the general status of ongoing business operations
of the Company; provided, however, that all requests for such access,
inspection, information or consultations pursuant to this Section 6.02 shall be
made through Michael D. Dunham of the Company or such other person as he shall
designate in writing to Parent. Unless otherwise required by Law and except as
is necessary to disseminate the Offer Documents, Parent and the Purchaser will,
and will cause the Parent Representatives to hold any such information in
confidence until such time as such information otherwise becomes publicly
available through no wrongful act of Parent, the Purchaser or the Parent
Representative, all as specifically provided in the Confidentiality Agreement,
executed on or about May 24, 1999, between Parent and the Company (the
"Confidentiality Agreement").

         SECTION 6.03 Commercially Reasonable Efforts. Subject to the term and
conditions herein provided and to applicable legal requirements, so long as this
Agreement has not been terminated according to its terms, each of the parties
hereto agrees to use its commercially reasonable efforts to take, or cause to be
taken, all action, and to do, or cause to be done, consistent with the fiduciary
duties of such party's respective Board of Directors, and to assist and
cooperate with the other parties hereto in doing, as promptly as practicable,
all things necessary, proper or advisable under applicable Laws and regulations
to ensure that the conditions set forth in Annex I and Article VII are satisfied
and to consummate and make effective the transactions contemplated by the Offer,
the Merger and this Agreement, including, without limitation, to make promptly
their respective filings and thereafter to make any other submissions required
under applicable Laws. In addition, if at any time prior to the Effective Time
any event or circumstance relating to either the


                                       30
<PAGE>
Company or Parent or the Purchaser or any of their respective subsidiaries
should be discovered by the Company or Parent, as the case may be, and which
should be set forth in an amendment to the Offer Documents or Schedule 14D-9,
the discovering party will promptly inform the other party of such event or
circumstance and promptly take all steps necessary to cause the Offer Documents
or the Schedule 14D-9, as the case may be, as so corrected to be filed with the
SEC and to be disseminated to the shareholders of the Company, in each case as
to the extent required by applicable Law. If at any time after the Effective
Time any further action is necessary or desirable to carry out the purposes of
this Agreement, including the execution of additional instruments, the proper
officers and directors of each party to this Agreement, as the case may be,
shall take all such necessary action.

         SECTION 6.04 Consents.

                  (a) Each of the parties will use its commercially reasonable
efforts to obtain as promptly as practicable all Consents of any Governmental
Entity or any other person required in connection with the consummation of the
transactions contemplated by the Offer, the Merger, this Agreement and the Stock
Option Agreement.

                  (b) Any party hereto shall promptly inform the others of any
material communication from the United States Federal Trade Commission, the
Department of Justice or any other domestic or foreign government or
governmental authority regarding any of the transactions contemplated by this
Agreement or the Stock Option Agreement. If any party or any affiliate thereof
receives a request for additional information or documentary material from any
such government or authority with respect to the transactions contemplated by
this Agreement or the Stock Option Agreement, then such party will endeavor in
good faith to make, or cause to be made, as soon as reasonably practicable and
after consultation with the other party, an appropriate response in compliance
with such request. Parent will advise the Company promptly in respect of any
understandings, undertakings or agreements (oral or written) which Parent
proposes to make or enter into with the Federal Trade Commission, the Department
of Justice or any other domestic or foreign government or governmental or
multinational authority in connection with the transactions contemplated by this
Agreement or the Stock Option Agreement.

         SECTION 6.05 Public Announcements. Subject to applicable Law, so long
as this Agreement is in effect, Parent, the Purchaser and the Company agree to
consult with each other before issuing any press release or otherwise making any
public statement (including any statements included in any filing with the SEC)
with respect to the Offer, the Merger and the other transactions contemplated by
this Agreement.

         SECTION 6.06 Disclosure Statements. Each of the Company and the
Purchaser has delivered to the other party its Disclosure Statement which shall
be accompanied by a certificate stating that its Disclosure Statement was
delivered pursuant to this Agreement and is the Disclosure Statement referred to
in this Agreement. The Disclosure Statements are deemed to constitute an
integral part of this Agreement and to modify the representations, warranties,
covenants or agreements of the Company, the Parent and the Purchaser contained
in this Agreement.


                                       31
<PAGE>
         SECTION 6.07 No Solicitation.

                  (a) The Company shall, shall cause the Subsidiaries to, and
shall use its commercially reasonable efforts to cause the officers, directors,
employees, investment bankers, attorneys and other agents and representatives of
the Company and the Subsidiaries to, immediately cease any existing activities,
information exchanges, discussions or negotiations with any person (including a
"person" as defined in Section 13(d)(3) of the Exchange Act) other than Parent
or the Purchaser (a "Third Party") heretofore conducted with respect to any
Acquisition Transaction (as hereinafter defined). The Company shall not, shall
cause the Subsidiaries not to, and shall use its commercially reasonable efforts
to cause the officers, directors, employees, investment bankers, attorneys and
other agents and representatives of the Company and the Subsidiaries not to,
directly or indirectly, (i) solicit, initiate, continue, or encourage (including
by way of furnishing or disclosing non-public information) any inquiries,
proposals or offers from any Third Party with respect to any acquisition or
purchase of all or a material portion of the assets or business of, or any
significant equity interest in (including by way of a tender offer), or any
merger, consolidation or business combination with, or any similar transaction
involving, the Company (the foregoing being referred to collectively as an
"Acquisition Transaction"), or (ii) negotiate or otherwise communicate in any
way with any Third Party with respect to any Acquisition Transaction or enter
into, approve or recommend any agreement, arrangement or understanding requiring
the Company to abandon, terminate or fail to consummate the Offer and/or the
Merger or any other transaction contemplated hereby. Additionally, the Company
shall terminate all letters of intent or agreements with respect to any
Acquisition Transaction outstanding as of the date hereof and shall provide
evidence of such termination to Parent. Notwithstanding anything to the contrary
in the foregoing, the Company may in response to an unsolicited proposal with
respect to an Acquisition Transaction with a Third Party furnish or disclose
non-public information to such Third Party and negotiate or otherwise
communicate with such Third Party, in each case only if (A) the Board of
Directors of the Company (after consultation with its outside legal counsel and
independent financial advisors) reasonably determines in good faith that such
proposal would be likely to be more favorable to the Company and its
shareholders than the transactions contemplated hereby (the proposal with
respect to an Acquisition Transaction meeting the requirements of clause (A), a
"Superior Proposal"); and (B) prior to furnishing or disclosing any non-public
information to, or entering into discussions or negotiations with, such Third
Party, the Company receives from such Third Party a customary confidentiality
agreement similar in all material respects to the Confidentiality Agreement;
provided, however, that the Company shall not enter into a definitive agreement
with respect to a Superior Proposal unless the Company concurrently terminates
this Agreement in accordance with the terms hereof.

                  (b) Nothing contained in this Section 6.07 shall prohibit the
Company from disclosing to its shareholders a position contemplated by Rules
14d-9 and 14e-2(a) promulgated under the Exchange Act or from making any
disclosure to its shareholders if, in the good faith judgment of its Board of
Directors, after consultation with outside legal counsel, failure to so disclose
may result in a violation of applicable Law,

                  (c) The Company shall notify the Parent and the Purchaser no
later than 24 hours after receipt by the Company (or its advisors), of any
proposal with respect to an Acquisition


                                      32
<PAGE>
Transaction or any request for nonpublic information in connection with a
proposed Acquisition Transaction or for access to the properties, books or
records of the Company by any person or entity that informs the Company that it
is considering making, or has made, an Acquisition Transaction (the "Acquisition
Proposal"). Such notice to the Parent and Purchaser shall be made orally and in
writing and shall indicate in reasonable detail the identity of the person
making the Acquisition Proposal and the terms and conditions of such proposal,
inquiry or contact. The Company shall give the Parent and the Purchaser at least
seven business days advance notice of any definitive agreement proposed to be
entered into by the Company with any person making a Superior Proposal.

         SECTION 6.08 Notification of Certain Matters. Parent and the Company
shall promptly notify each other of (a) the occurrence or non-occurrence of any
fact or event which would be reasonably likely (i) to cause any representation
or warranty contained in this Agreement or the Stock Option Agreement to be
untrue or inaccurate in any material respect at any time from the date hereof to
the Effective Time or (ii) to cause any covenant, condition or agreement
hereunder not to be compiled with or satisfied in all material respects; and (b)
any failure of the Company, Parent or the Purchaser, as the case may be, to
comply with or satisfy any covenant, condition or agreement to be complied with
or satisfied by it hereunder in any material respect; provided, however, that no
such notification shall affect the representations or warranties of any party or
the conditions to the obligations of any party hereunder.

         SECTION 6.09 Indemnification and Insurance.

                  (a) The Purchaser and Parent agree that for a period of six
years from the Effective Time, the Purchaser will maintain all rights to
indemnification now existing in favor of the current or former directors,
officers, employees, fiduciaries and agents of the Company as provided in the
Company's articles of incorporation and by-laws or otherwise in effect under any
agreement on the date of this Agreement. In addition, the Purchaser and Parent
agree that the articles of incorporation and by-laws of the Surviving
Corporation shall contain the provisions with respect to indemnification set
forth in the Company's articles of incorporation and by-laws on the date hereof,
which provisions shall not be amended, repealed or otherwise modified for a
period of six years after the Acceptance Date in any manner that would adversely
affect the rights thereunder of individuals who at any time prior to the
Effective Time were directors or officers of the Company in respect of actions
or omissions occurring at or prior to the Effective Time (including, without
limitation, the transactions contemplated by this Agreement), unless such
modification is required by Law. Notwithstanding the six-year period specified
in the foregoing sentences, in the event any claim or claims arc asserted or
made within such six-year period, all rights to indemnification in respect of
any such claim or claims shall continue until disposition of any and all such
claims.

                  (b) The Surviving Corporation will at all times exercise the
powers granted to it by its articles of incorporation, its by-laws, and by
applicable Law to indemnify and hold harmless to the fullest extent possible
present or former directors, officers, employees, fiduciaries and agents of the
Company against any threatened or actual claim, action, suit, proceeding or
investigation made against them arising from their service in such capacities
(or service in such capacities for another enterprise at the request of the
Company) prior to and including the Effective Time, including, without
limitation, with respect to matters relating to this Agreement.


                                       33
<PAGE>
                  (c) Parent agrees that the Company and, from and after the
Effective Time, the Surviving Corporation, shall cause to be maintained in
effect for not less than six years from the Effective Time the current policies
of the directors' and officers' liability insurance, if any, maintained by the
Company with respect to matters occurring at or prior to the Effective Time
(including, without limitation, the transactions contemplated by this
Agreement); provided that the Surviving Corporation may substitute therefor
policies of at least the same coverage containing terms and conditions which are
no less advantageous and provided that such substitution shall not result in any
gaps or lapses in coverage with respect to matters occurring prior to the
Effective Time; and provided, further, that the Surviving Corporation shall not
be required to pay an annual premium in excess of 200% of the last annual
premium paid by the Company prior to the date hereof and if the Surviving
Corporation is unable to obtain the insurance required by this Section 6.09(c)
it shall obtain as much comparable insurance as possible for an annual premium
equal to such maximum amount.

                  (d) This Section 6.09 is intended to benefit the current and
former directors, officers, employees, fiduciaries and agents of the Company and
shall be binding on all successors and assigns of Parent, the Purchaser, the
Company and the Surviving Corporation.

         SECTION 6.10 Performance by the Purchaser. Parent hereby agrees to
cause the Purchaser to comply with its obligations hereunder and under the Offer
and to cause the Purchaser to consummate the Merger as contemplated herein.

         SECTION 6.11 Line of Credit. Purchaser has extended to the Company a
$2,000,000 line of credit (the "Line of Credit") providing for borrowings by the
Company. As of the date of this Agreement, the Purchaser has provided the
Company with $350,000 under the Line of Credit. This Line of Credit will
continue to be available to the Company, and, as necessary, will be increased
above the $2,000,000 limit at the Purchaser's sole discretion.

         SECTION 6.12 Deliveries of Information. From time to time after the
date of this Agreement and prior to the Effective Time (unless this Agreement is
terminated), the Company shall furnish promptly to Parent:

                  (a) a copy of each report, schedule and other document filed
by the Company or received by the Company after the date of this Agreement
pursuant to the requirements of federal or state securities Laws promptly after
such documents are available, and

                  (b) the monthly consolidated financial statements of the
Company (as prepared by the Company in accordance with its normal accounting
procedures) promptly after such financial statements are available.

         SECTION 6.13 Underwriter Warrants. Following commencement of the Offer,
and in compliance with its obligations pursuant to the terms of the Underwriter
Warrants, the Company shall provide each holder of Underwriter Warrants
appropriate notice so that each holder shall have a reasonable opportunity to
exercise such holder's Underwriter Warrants and receive the Offer Price for each
Underwriter Warrant. To the extent required by the Underwriter Warrants,
Purchaser agrees


                                       34
<PAGE>
to assume the obligations of the Company under the Underwriter Warrants as
contemplated by Section 4(iv) of the Underwriter Warrants.

         SECTION 6.14 Series B Stock. The Company shall take all action
necessary to force the conversion of each issued and outstanding share of Series
B Stock into shares of Common Stock prior to the Acceptance Date, including
providing any notice to the holders of Series B Stock as required by the
Company's articles of incorporation.

         SECTION 6.15 Public Warrants. As soon as practicable following
commencement of the Offer, the Company shall give the holders of the Public
Warrants notice of the Offer by (i) mailing notice of the Offer by first class
mail, postage prepaid, to each holder and (ii) publishing a notice of such Offer
on at least two consecutive business days in at least two newspapers of general
circulation distributed at least daily, one of which shall be The Wall Street
Journal, and shall state that the holder shall not be entitled to participate in
the Offer unless they exercise their Public Warrants in advance of or within the
period specified in the Offer.

         SECTION 6.16 Options. The Company shall take all action necessary to
adjust the Options to provide that upon the exercise of each such Option and
payment of the required exercise price, each holder shall have the right to
receive the Merger Price in lieu of any shares of Common Stock.

                                  ARTICLE VII.
                    CONDITIONS TO CONSUMMATION OF THE MERGER

         SECTION 7.01 Conditions to Each Party's Obligation to Effect the Merger
if the Offer Shall Have Been Consummated. The respective obligations of Parent,
the Purchaser and the Company to consummate the Merger if the Offer shall have
been consummated are subject to the satisfaction or waiver in writing by each
Party hereto at or before the Effective Time of each of the following
conditions:

                  (a) Shareholder Approval. The shareholders of the Company
shall have duly approved and adopted this Agreement and the transactions
contemplated hereby to the extent required pursuant to the requirements of the
Company's articles of incorporation and applicable Law.

                  (b) Purchase of Shares. The Purchaser shall have accepted for
payment and paid for Shares pursuant to the Offer in accordance with the terms
hereof, provided, that this condition shall be deemed to have been satisfied
with respect to Parent and the Purchaser if the Purchaser fails to accept for
payment or pay for Shares pursuant to the Offer in violation of the terms of the
Offer.

                  (c) Injunctions; Illegality. The consummation of the Merger
shall not be restrained, enjoined or prohibited by any order, judgment, decree,
injunction or ruling of a court of competent jurisdiction or any Governmental
Entity, and there shall not have been any statute, rule or regulation enacted,
promulgated or deemed applicable to the Merger by any Governmental Entity that
prevents the consummation of the Merger.


                                       35
<PAGE>
         SECTION 7.02 Conditions to Obligation of Parent and the Purchaser to
Effect the Merger. The obligations of the Parent and the Purchaser to consummate
the Merger are further subject to the fulfillment of the condition that all
actions contemplated by Section 2.11 hereto shall have been taken, which may be
waived in whole or in part by Parent or the Purchaser.

                                  ARTICLE VIII.
                         TERMINATION; AMENDMENTS; WAIVER

         SECTION 8.01 Termination. This Agreement may be terminated and the
Merger contemplated hereby may be abandoned at any time prior to the Effective
Time (notwithstanding approval thereof by the shareholders of the Company):

                  (a) by mutual written consent of the Company and Parent;

                  (b) by either the Company or Parent, if the Offer has not been
consummated by December 31, 1999 and the terminating party is not in material
breach of its obligations hereunder;

                  (c) by either the Company or Parent, if there shall be any Law
or regulation that makes consummation of the Offer or the Merger illegal or
otherwise prohibited or if any judgment, injunction, order or decree enjoining
Parent or the Company from consummating the Offer or the Merger is entered and
such judgment, injunction, order or decree shall become final and unappealable;

                  (d) Parent and the Purchaser may terminate this Agreement by
giving written notice to the Company if the Company is in breach, and the
Company may terminate this Agreement by giving written notice to Parent and the
Purchaser in the event that Parent or the Purchaser in breach, of any material
representation, warranty, or covenant contained in this Agreement, and such
breach is not remedied within ten days of delivery of written notice thereof;

                  (e) by either the Company or Parent, if the Board of Directors
of the Company shall have (i) withdrawn or modified in a manner adverse to
Parent and the Purchaser its approval or recommendation of the Offer or the
Merger; (ii) approved or recommended any Acquisition Transaction in respect of
the Company in compliance with the provisions contained in Section 6.07 and
making the payments referred to in Section 8.02(c) hereof; or (iii) resolved to
take any of the foregoing actions.

         SECTION 8.02 Effect of Termination.

                  (a) Subject to Section 8.02(c), whether or not the Merger is
consummated, all costs and expenses incurred in connection with the Offer, this
Agreement, the Stock Option Agreement and the transactions contemplated by this
Agreement and the Stock Option Agreement shall be paid by the party incurring
such expenses.

                  (b) In the event of termination of this Agreement by either
Parent or the Company as provided in Section 8.01, this Agreement shall
forthwith become void and have no effect, without


                                       36
<PAGE>
any liability on the part of any party or its directors, officers or
shareholders, other than the provisions of this Section 8.02, Section 9.09 and
the Confidentiality Agreement, which provisions will survive such termination.

                  (c) If this Agreement is terminated (i) by Parent pursuant to
Section 8.01(e), or (ii) by the Company pursuant to Section 8.01(e), the Company
shall pay in cash to Parent a termination fee equal to $1,000,000 (the "Company
Termination Fee"), to be paid as set forth below.

                  (d) The Company Termination Fee shall be paid in cash in
immediately available funds. Half of such fee shall be paid prior to and as a
condition precedent to the effectiveness of termination of this Agreement, and
the other half shall be paid upon consummation of the Superior Proposal or
termination or withdrawal of the Superior Proposal.

                  (e) In no event shall the Company be required to pay Parent
any Company Termination Fee, if, immediately prior to the applicable termination
of this Agreement, Parent was in material breach of any of its material
obligations under this Agreement.

                  (f) If the Company fails to promptly pay any fee or expense
due hereunder, the Company shall pay the costs and expenses (including
reasonable documented legal fees and expenses) in connection with any action,
including the filing of any lawsuit or other legal action, taken to collect
payment, together with interest on the amount of any unpaid fee at the publicly
announced prime rate of Citibank, N.A. from the date such fee was required to be
paid.

         SECTION 8.03 Amendment. To the extent permitted by applicable Law, this
Agreement may be amended by the parties at any time before or after approval of
this Agreement by the shareholders of the Company; provided, however, that after
any such shareholder approval, no amendment shall be made which by law requires
further approval of the Company's shareholders without the approval of such
shareholders. This Agreement may not be amended except by an instrument in
writing signed on behalf of each of the parties.

         SECTION 8.04 Extension; Waiver. At any time prior to the Effective
Time, a party hereto may (a) extend the time for the performance of any of the
obligations or other acts of the other parties hereto, (b) waive any
inaccuracies in the representations and warranties contained herein or in any
document delivered pursuant hereto by any other party or (c) subject to Section
8.03, waive compliance by any other party with any of the agreements or
conditions contained herein. Any agreement on the part of any party to any such
extension or waiver shall be valid only if set forth in an instrument in writing
signed on behalf of such party. The failure of any party to this Agreement to
assert any of its rights under this Agreement or otherwise shall not constitute
a waiver of such rights.

         SECTION 8.05 Procedure for Termination, Extension or Waiver. A
termination of this Agreement pursuant to Section 8.01, an amendment of this
Agreement pursuant to Section 8.03 or an extension or waiver pursuant to Section
8.04 in order to be effective shall require, in the case of Parent or the
Company, action by its Board of Directors or, with respect to any amendment of
this Agreement, a duly authorized committee of its Board of Directors.


                                       37
<PAGE>
                                   ARTICLE IX.
                                  MISCELLANEOUS

         SECTION 9.01 Non-Survival of Representations and Warranties. None of
the representations and warranties made in this Agreement or in any instrument
delivered pursuant to this Agreement shall survive the Effective Time. This
Section 9.01 shall not limit any covenant or agreement of the parties hereto
which by its terms contemplates performance after the Effective Time.

         SECTION 9.02 Entire Agreement; Assignment.

                  (a) This Agreement (including the Stock Option Agreement, the
Stockholder Agreements and the other documents and the instruments referred to
herein) and the Confidentiality Agreement constitute the entire agreement and
supersede all prior agreements and understandings, both written and oral, among
the parties with respect to the subject matter hereof and thereof.

                  (b) Neither this Agreement nor any of the rights, interests or
obligations hereunder may be assigned by any of the parties hereto (whether by
operation of law or otherwise) without the prior written consent of the other
party. Subject to the preceding sentence, this Agreement will be binding upon,
inure to the benefit of and be enforceable by the parties and their respective
successors and assigns. This Agreement is not intended to confer upon any person
other than Parent, the Purchaser and the Company any rights or remedies
hereunder.

         SECTION 9.03 Validity. The invalidity or unenforceability of any
provision of this Agreement shall not affect the validity or enforceability of
any other provision of this Agreement, each of which shall remain in full force
and effect.

         SECTION 9.04 Notices. All notices, requests, claims, demands and other
communications hereunder shall be in writing and shall be deemed to have been
duly given when delivered in person, by overnight courier or facsimile to the
respective parties as follows:

If to Parent or the Purchaser:   IFS Americas, Inc.
                                 1900 East Golf Road, Suite 900
                                 Schaumburg, Illinois 60173
                                 Attention: Terje Vangbo, President and Chief
                                            Executive Officer
                                 Fax: (847) 995-9607

with a copy to:                  Streich Lang, PA
                                 Two North Central Avenue
                                 Phoenix, Arizona 85004
                                 Attention: Christian J. Hoffmann, III, Esq.
                                 Fax: (602) 420-5008


                                       38
<PAGE>
If to the Company:               Effective Management Systems, Inc.
                                 1200 West Park Place
                                 Milwaukee, Wisconsin 53224-3026
                                 Attention: Michael D. Dunham, President and
                                            Chief Executive Officer
                                 Fax: (414) 359-9011

with a copy to:                  Foley & Lardner
                                 777 East Wisconsin Avenue
                                 Milwaukee, Wisconsin 53202
                                 Attention: Phillip J. Hanrahan
                                            Jay O. Rothman
                                 Fax: (414) 297-4900

or to such other address as the person to whom notice is given may have
previously furnished to the other in writing in the manner set forth above
(provided that notice of any change of address shall be effective only upon
receipt thereof).

         SECTION 9.05 Governing Law. This Agreement shall be governed by and
construed in accordance with the laws of the State of Wisconsin, regardless of
the laws that might otherwise govern under applicable principles of conflicts of
laws thereof.

         SECTION 9.06 Descriptive Headings. The descriptive headings herein are
inserted for convenience of reference only and are not intended to be part of or
to affect the meaning or interpretation of this Agreement.

         SECTION 9.07 Counterparts. This Agreement may be executed in two or
more counterparts, each of which shall be deemed to be an original, but all of
which shall constitute one and the same agreement.

         SECTION 9.08 Obligation of Parent. Whenever this Agreement requires the
Purchaser or the Surviving Corporation to take any action, such requirement
shall be deemed to include an undertaking on the part of Parent to cause the
Purchaser or the Surviving Corporation to take such action and a guarantee of
the performance thereof.

         SECTION 9.09 Fees and Expenses. Except as provided in Section 8.02, all
fees, costs and expenses incurred in connection with the transactions
contemplated by this Agreement shall be paid by the party incurring such fees
and expenses, whether or not the Offer or the Merger is consummated.

         SECTION 9.10 Certain Definitions. As used in this Agreement:

                  (a) the term "affiliate," as applied to any person shall mean
any other person directly or indirectly controlling, controlled by, or under
common control with, that person. For the purposes of this definition, "control"
(including, with correlative meanings, the terms "controlling,"


                                       39
<PAGE>
"controlled by" and "under common control with"), as applied to any person,
means the possession, directly or indirectly, of the power to direct or cause
the direction of the management and policies of that person, whether through the
ownership of voting shares, by contract or otherwise;

                  (b) the term "person" shall include individuals, corporations,
partnerships, trusts, other entities and groups (which term shall include a
"group" as such term is defined in Section 13(d)(3) of the Exchange Act);

                  (c) the term "subsidiary" or "subsidiaries" means, with
respect to Parent, the Company or any other person, any corporation,
partnership, joint venture or other legal entity of which Parent, the Company or
such other person, as the case may be (either alone or through or together with
any other subsidiary), owns, directly or indirectly, stock or other equity
interests the holders of which are generally entitled to more than 50% of the
vote for the election of the board of directors or other governing body of such
corporation or other legal entity; and

                  (d) the term "knowledge" shall mean the actual knowledge of
the executive officers of the Company after reasonable investigation, including
consultation with the principal executive officers of each of the operating
Subsidiaries.

                  (e) the term "Security Interests," as used in this Agreement,
means interests in personal property or fixtures which secure payment or
performance of an obligation.

         SECTION 9.11 Specific Performance. THE PARTIES HERETO AGREE THAT
IRREPARABLE DAMAGE WOULD OCCUR IN THE EVENT THAT ANY OF THE PROVISIONS OF THIS
AGREEMENT WERE NOT PERFORMED IN ACCORDANCE WITH THEIR SPECIFIC TERMS OR WERE
OTHERWISE BREACHED. IT IS ACCORDINGLY AGREED THAT THE PARTIES SHALL BE ENTITLED
TO AN INJUNCTION OR INJUNCTIONS TO PREVENT BREACHES OF THIS AGREEMENT AND TO
ENFORCE SPECIFICALLY THE TERMS AND PROVISIONS HEREOF IN ANY COURT OF THE UNITED
STATES OR ANY STATE HAVING JURISDICTION, THIS BEING IN ADDITION TO ANY OTHER
REMEDY TO WHICH THEY ARE ENTITLED AT LAW OR IN EQUITY.

         SECTION 9.12 Interpretation. Unless the context requires otherwise, all
words used in this Agreement in the singular number shall extend to and include
the plural, all words in the plural number shall extend to and include the
singular, and all words in any gender shall extend to and include all genders.

         SECTION 9.13 No Third Party Beneficiary. Except as provided pursuant to
Section 6.09 hereof, the terms and provisions of this Agreement are intended
solely for the benefit of the parties hereto and their respective successors and
assigns and it is not the intention of the parties to confer third-party
beneficiary rights upon any other person.


                                       40
<PAGE>
         IN WITNESS WHEREOF, each of the parties has caused this Agreement to be
executed on its behalf by its respective officer thereunto duly authorized, all
as of the day and year first above written.



                                        IFS AMERICAS, INC.
                                        ("Parent")

                                        By:/s/ Terje Vangbo
                                           ________________________________
                                        Name: Terje Vangbo
                                             ______________________________
                                        Title: President
                                              _____________________________



                                        IFS ACQUISITION, INC.
                                        (the "Purchaser")

                                        By: /s/ Terje Vangbo
                                           ________________________________
                                        Name: Terje Vangbo
                                             ______________________________
                                        Title: President
                                              _____________________________



                                        EFFECTIVE MANAGEMENT SYSTEMS, INC.
                                        (the "Company")


                                        By: /s/ Michael D. Dunham
                                           ________________________________
                                        Name: Michael D. Dunham
                                             ______________________________
                                        Title: President
                                              _____________________________



                                       41
<PAGE>
                                                                         ANNEX I

                             CONDITIONS TO THE OFFER

         Capitalized terms used in this Annex which are not otherwise defined
herein shall have the meanings assigned to them in the Agreement.
Notwithstanding any other provision of the Offer, the Purchaser shall not be
obligated to accept for payment or pay for, subject to Rule 14e-l(c) of the
Exchange Act, any Shares not theretofore accepted for payment, and may terminate
or amend the Offer if (i) that number of Shares which would represent at least
seventy-five percent (75%) of the voting power represented by the Shares and
other securities entitled generally to vote in the election of directors of the
Company outstanding on a fully diluted basis after giving effect to the exercise
or conversion of all options, rights and securities exercisable or convertible
into or exchangeable for Shares or such voting securities shall not have been
validly tendered and not withdrawn immediately prior to the expiration of the
Offer (the "Minimum Condition"), (ii) any applicable waiting period under the
HSR Act shall not have expired or been terminated prior to the expiration of the
Offer or (iii) at any time on or after the date of commencement of the Offer and
before the acceptance of such Shares for payment or the payment therefor, any of
the following conditions exist or shall occur:

                  (a) there shall have been instituted an injunction or other
order, decree, judgment or final ruling by a court of competent jurisdiction or
by a governmental, regulatory or administrative agency or commission of
competent jurisdiction or a statute, rule, regulation, executive order or other
action shall have been promulgated, or enacted, by a Governmental Entity or a
governmental, regulatory or administrative agency or commission of competent
jurisdiction which in any such case (i) restrains or prohibits the making or
consummation of the Offer or the consummation of the Merger; (ii) prohibits or
restricts the ownership or operation by Parent (or any of its affiliates or
subsidiaries including the Purchaser) of all or a material portion of the
Company's business or assets; or (iii) imposes material limitations on the
ability of the Purchaser effectively to acquire or to hold or to exercise rights
of ownership of the Shares, including, without limitation, the right to vote the
Shares purchased by the Purchaser on all matters properly presented to the
shareholders of the Company;

                  (b) the Company shall have entered into an agreement
concerning any Superior Proposal, or the Board of Directors of the Company or
any committee thereof shall have resolved to enter into such an agreement;

                  (c) any Person or group (as defined in Section 13(d)(3) of the
Exchange Act) (other than Parent, the Purchaser or any affiliate thereof) shall
have become the beneficial owner (as defined in Rule 13d-3 promulgated under the
Exchange Act) of Shares representing a majority of the total votes represented
by all the Shares then outstanding on a fully diluted basis;


                                        1
<PAGE>
                  (d) the Merger Agreement shall have been terminated in
accordance with its terms;

                  (e) there shall have occurred any event which would reasonably
be expected to have a Material Adverse Effect on the Company, except for general
economic changes, changes that affect the industry of the Company or any
Subsidiary generally and changes in the Company's business attributable solely
to actions taken by Parent or the Purchaser;

                  (f) the Company shall have breached or failed to perform in
any material respect any of its obligations, covenants or agreements under the
Merger Agreement and such breach or failure to perform is not curable, or if
curable, is not cured within ten (10) business days after written notice of such
breach or failure is given by Parent to the Company; or

                  (g) any of the representations and warranties of the Company
set forth in the Merger Agreement are not materially true and correct at the
date of the Merger Agreement and at the scheduled expiration of the Offer (as
though made as of such date, except that those representations and warranties
that address matters only as of a particular date shall remain materially true
and correct as of such date);

which, in the reasonable judgment of Parent and regardless of the circumstances
giving rise to any such condition, makes it inadvisable to proceed with the
Offer or with such acceptance for payment, purchase of, or payment for Shares.


                                        2



<PAGE>

                                                                        ANNEX II

                           [Tucker Cleary Letterhead]


September 1, 1999


Board of Directors
Effective Management Systems, Inc.
12000 West Park Place
Milwaukee, Wisconsin  53224

Gentlemen:

You have  requested  our opinion as to the fairness,  from a financial  point of
view, to the holders (the  "Stockholders")  of shares of common stock, par value
$.01 per share (the "Common Stock") of Effective  Management Systems,  Inc. (the
"Company") of the  consideration to be received by the Stockholders  pursuant to
the terms of the draft  Agreement  and Plan of Merger dated August 30, 1999 (the
"Merger Agreement") by and among the Company, IFS Americas,  Inc. ("Parent") and
IFS Acquisition,  Inc., a wholly-owned  subsidiary of Parent ("the  Purchaser").
Pursuant to the Merger  Agreement,  the Purchaser  will offer to purchase all of
the issued and  outstanding  Common  Stock in a cash tender  offer (the  "Tender
Offer") and,  following  completion of the Tender Offer,  the Purchaser  will be
merged (the  "Merger")  with and into the Company and the Company  will become a
wholly-owned  subsidiary  of  Parent.  The  Tender  Offer  and  the  Merger  are
collectively referred to herein as the "Acquisition".

Under the Merger  Agreement,  the  Purchaser  will offer to purchase  all of the
issued and outstanding  shares of the Common Stock in the Tender Offer for $4.50
per  share,  net to  the  seller  in  cash  (the  "Offer  Consideration").  Upon
consummation  of the Merger,  any shares of the Common Stock not acquired in the
Tender   Offer  will  be   converted   into  the  right  to  receive  the  Offer
Consideration.

In arriving at our opinion,  we have  reviewed,  among other things,  the Merger
Agreement  and  certain  business  and  financial  information  relating  to the
Company,  including  certain  financial  projections,   estimates  and  analyses
provided  to us by the  Company.  We  have  also  reviewed  and  discussed  with
representatives  of the Company's  management  the business and prospects of the
Company,  the history of the  discussions  between the Company and  Industrial &
Financial Systems,  IFS AB, the parent  corporation of Parent,  which led to the
negotiation of the Acquisition,  the alternatives to the Acquisition  which were
considered  by  the  Company  and  the  Company's  efforts  to  effectuate  such
alternatives.  In arriving at our  opinion,  we have  considered  (a) the recent
operating  performance and financial  condition and current cash position of the
Company;  (b) certain  projections by the Company's  management of its operating
performance, financial position and weekly cash flow for the period July 1, 1999
to August 30, 1999; (c) a historical  review of the Company's stock market price
and trading  history;  ( d) certain  financial and stock market data relating to
the Company in  comparison  to similar data for other  publicly  held  companies
considered  by Tucker  Anthony  Cleary Gull to be  generally  comparable  to the
Company;  (e) a  comparison  of the  purchase  price  premium to be paid for the
Common  Stock  based  on  the  Offer  Consideration  to  certain  other  similar
transactions;  (f) certain



                                     AII-1
<PAGE>

publicly  available  information  concerning  the  nature  and terms of  certain
transactions  that Tucker  Anthony  Cleary  Gull  believed to be relevant to the
Acquisition on a comparative  basis;  (g) an unleveraged,  after-tax  discounted
cash flow  analysis of the Company;  and (h) such other  information,  financial
studies  and  analyses  and  financial,  economic  and market  data as we deemed
relevant and appropriate.

In connection  with our review,  we have not  independently  verified any of the
foregoing  information and have relied on its being complete and accurate in all
material  respects.  We have not made an independent  evaluation or appraisal of
any assets or liabilities  (contingent or otherwise) of the Company, nor have we
been  furnished  with any such  evaluation  or  appraisal.  With  respect to the
financial projections,  estimates and analyses provided to us by the Company, we
have assumed,  with your  permission,  that all such  information was reasonably
prepared  on  bases  reflecting  the  best  currently  available  estimates  and
judgments of management of the Company as to future  financial  performance  and
was based upon the  historical  performance  of the  Company and  estimates  and
assumptions  which were reasonable at the time made and which remain  reasonable
for the date hereof. Finally, we have assumed that the executed Merger Agreement
will be in the same form as the draft Merger Agreement  reviewed by us, and that
the Tender Offer and the Merger will be  consummated  on the terms  described in
the Merger Agreement,  without any waiver of any material term or condition, and
that  obtaining any necessary  regulatory or third party approval for the Tender
Offer and the Merger will not have an adverse effect on any of the parties.  Our
opinion is based on  economic,  monetary and market  conditions  existing on the
date hereof.

We have  not  been  requested  to  evaluate  the  reasonableness,  adequacy,  or
feasibility  of Parent's  plans for financing the  Acquisition  and this opinion
assumes that Parent has, or at closing will have, financing adequate to complete
the  Acquisition  in  accordance  with the  Merger  Agreement.  We note that the
obligations  of Parent to  consummate  the  Acquisition  pursuant  to the Merger
Agreement are subject to several conditions.  We have not been asked to evaluate
the  likelihood  that any such  conditions  will be  satisfied  and this opinion
assumes that none of such conditions will adversely affect Parent's  willingness
or ability to consummate  the  Acquisition  in accordance  with the terms of the
Merger Agreement.

Based upon and subject to the foregoing,  it is our opinion that, as of the date
hereof, the Offer Consideration to be received by the Stockholders in the Tender
Offer and the subsequent Merger pursuant to the Merger Agreement is fair, from a
financial point of view, to the Stockholders.

We are acting as financial advisor to the Board of Directors in this transaction
pursuant to an  engagement  letter dated August 26, 1999.  Under the  engagement
letter we will  receive a fee for our  services,  payable  when this  opinion is
delivered to the Company's Board of Directors,  which is not contingent upon the
contents of this opinion or the approval or consummation of the Acquisition.  In
addition,  the Company has agreed to indemnify us for certain  liabilities  that
may arise out of the  rendering  of this  opinion.  The  Company  has  agreed to
reimburse Tucker Anthony Cleary Gull for its reasonable and properly  documented
expenses  incurred in connection  with the performance of its services under the
engagement letter.

This opinion is for the use and benefit of the Board of Directors of the Company
and is rendered to the Board of Directors of the Company in connection  with its
consideration of the Acquisition. We are not making any recommendation regarding
whether or not it is advisable  for  Stockholders  to tender their shares of the
Common Stock in the Tender Offer. We have not been requested to opine as to, and
our


                                     AII-2
<PAGE>

opinion  does not in any  manner  address,  the  Company's  underlying  business
decision to proceed with or consummate the Acquisition,  or whether stockholders
should vote in favor of the Merger.

Very Truly Yours,



TUCKER ANTHONY CLEARY GULL




                                     AII-3
<PAGE>


                                                                       ANNEX III

                      DIRECTORS DESIGNATED BY THE PURCHASER


               The  following  table  sets  forth  (a)  the  name,  (b)  present
principal occupation or employment and (c) five-year employment history for each
of the  directors  of the  Company  designated  by the  Purchaser.  The  current
business  address of Messrs.  Lundberg and Nilsson is c/o Industrial & Financial
Systems,  IFS AB,  Teknikringen  5 SE-583 30  Linkoping,  Sweden.  Mr.  Vangbo's
current business  address is c/o IFS Americas,  Inc., 1900 East Golf Road, Suite
900,  Schaumburg,  Illinois  60173.  All such  directors  are citizens of Sweden
(unless otherwise indicated).

Name               Title                          Principal Occupation and
                                                  Employment History
- ------------------ ------------------------------ -----------------------------
Bengt Nilsson      President, Chief Executive     Mr. Nilsson has served as a
                   Officer and Director           Director, President and Chief
                                                  Executive Officer of IFS AB
                                                  since 1983.  Mr. Nilsson is
                                                  also a director of BLN
                                                  Forvaltnings AB, Nocom AB and
                                                  LinkTech AB.
- ------------------ ------------------------------ -----------------------------
Sverker Lundberg   Financial Manager              Mr. Lundberg has been the
                                                  Financial Manager of IFS AB
                                                  since 1994.
- ------------------ ------------------------------ -----------------------------
Terje Vangbo       Area Manager, North America    Mr. Vangbo has served as a
                   and Director                   Director of IFS AB since 1992
                                                  and was Chairman of the Board
                                                  from 1992 to 1997.  Mr.
                                                  Vangbo has served as Area
                                                  Manager, North America and
                                                  President of IFS, Inc. since
                                                  February 1, 1999.  Prior
                                                  thereto, and since 1994, Mr.
                                                  Vangbo served as Chief
                                                  Executive Officer of IFS
                                                  Norway, a wholly-owned
                                                  subsidiary of IFS AB.  Mr.
                                                  Vangbo is a citizen of Norway.
- ------------------ ------------------------------ -----------------------------



                                     AIII-1
<PAGE>

                                                                        ANNEX IV
                               DISSENTERS' RIGHTS

                                 SUBCHAPTER XIII
                       SECTIONS 180.1301 THROUGH 180.1331
                                     OF THE
                       WISCONSIN BUSINESS CORPORATION LAW

               180.1301 DEFINITIONS. IN ss. 180.1301 TO 180.1331:

         (1) "Beneficial  shareholder"  means a person who is a beneficial owner
of shares held by a nominee as the shareholder.

         (1m) "Business combination" has the meaning given in s. 180.1130(3).

         (2)  "Corporation"  means the issuer  corporation  or, if the corporate
action giving rise to dissenters'  rights under s. 180.1302 is a merger or share
exchange  that has been  effectuated,  the  surviving  domestic  corporation  or
foreign  corporation  of the merger or the  acquiring  domestic  corporation  or
foreign corporation of the share exchange.

         (3)  "Dissenter"  means a shareholder or beneficial  shareholder who is
entitled to dissent from  corporate  action under s.  180.1302 and who exercises
that right when and in the manner required by ss. 180.1320 to 180.1328.

         (4) "Fair value",  with respect to a dissenter's shares other than in a
business  combination,  means the value of the  shares  immediately  before  the
effectuation of the corporate action to which the dissenter  objects,  excluding
any  appreciation or depreciation in anticipation of the corporate action unless
exclusion  would be  inequitable.  "Fair  value",  with respect to a dissenter's
shares  in a  business  combination,  means  market  value,  as  defined  in  s.
180.1130(9)(a) 1 to 4.

         (5)  "Interest"  means  interest  from  the  effectuation  date  of the
corporate  action until the date of payment,  at the average rate currently paid
by the  corporation  on its principal  bank loans or, if none, at a rate that is
fair and equitable under all of the circumstances.

         (6)  "Issuer  corporation"  means a  domestic  corporation  that is the
issuer of the shares held by a dissenter before the corporate action.

         History: 1989 a. 303; 1991 a. 16.

         180.1302 RIGHT TO DISSENT.

         (1) Except as provided in sub. (4) and s. 180.1008(3), a shareholder or
beneficial shareholder may dissent from, and obtain payment of the fair value of
his or her shares in the event of, any of the following corporate actions:

                  (a)  Consummation  of a plan of  merger  to which  the  issuer
         corporation is a party if any of the following applies:


                                     AIV-1
<PAGE>

                           1. Shareholder approval is required for the merger by
                  s. 180.1103 or by the articles of incorporation.

                           2. The issuer  corporation  is a  subsidiary  that is
                  merged with its parent under s. 180.1104.

                  (b)  Consummation  of a plan of share  exchange  if the issuer
         corporation's  shares  will be  acquired,  and the  shareholder  or the
         shareholder  holding shares on behalf of the beneficial  shareholder is
         entitled to vote on the plan.

                  (c)   Consummation   of  a  sale  or   exchange   of  all,  or
         substantially all, of the property of the issuer corporation other than
         in the  usual  and  regular  course of  business,  including  a sale in
         dissolution, but not including any of the following:

                           1. A sale pursuant to court order.

                           2. A sale for cash pursuant to a plan by which all or
                  substantially  all of the net  proceeds  of the  sale  will be
                  distributed to the shareholders within one year after the date
                  of sale.

                  (d) Except as provided in sub. (2), any other corporate action
         taken pursuant to a shareholder vote to the extent that the articles of
         incorporation,  bylaws  or a  resolution  of  the  board  of  directors
         provides  that  the  voting  or  nonvoting  shareholder  or  beneficial
         shareholder may dissent and obtain payment for his or her shares.

         (2) Except as provided in sub. (4) and s. 180.1008(3),  the articles of
incorporation may allow a shareholder or beneficial  shareholder to dissent from
an  amendment of the articles of  incorporation  and obtain  payment of the fair
value of his or her shares if the amendment  materially  and  adversely  affects
rights in respect of a dissenter's shares because it does any of the following:

                  (a) Alters or abolishes a preferential right of the shares.

                  (b)  Creates,  alters  or  abolishes  a right  in  respect  of
         redemption,  including a provision  respecting  a sinking  fund for the
         redemption or repurchase, of the shares.

                  (c) Alters or  abolishes a  preemptive  right of the holder of
         shares to acquire shares or other securities.

                  (d)  Excludes or limits the right of the shares to vote on any
         matter or to  cumulate  votes,  other  than a  limitation  by  dilution
         through  issuance of shares or other  securities  with  similar  voting
         rights.

                  (e) Reduces the number of shares owned by the  shareholder  or
         beneficial shareholder to a fraction of a share if the fractional share
         so created is to be acquired for cash under s. 180.0604.

         (3) Notwithstanding  sub. (1)(a) to (c), if the issuer corporation is a
statutory close corporation under ss. 180.1801 to 180.1837, a shareholder of the
statutory  close  corporation  may dissent  from a  corporate  action and obtain
payment of the fair value of his or her shares,  to the extent


                                     AIV-2
<PAGE>

permitted  under sub.  (1)(d) or (2) or s. 180.1803,  180.1813(1)(d)  or (2)(b),
180.1815(3) or 180.1829(1)(c).

         (4)  Except  in a  business  combination  or  unless  the  articles  of
incorporation  provide otherwise,  subs. (1) and (2) do not apply to the holders
of  shares of any  class or  series  if the  shares  of the class or series  are
registered  on  a  national  securities  exchange  or  quoted  on  the  National
Association of Securities  Dealers,  Inc.,  automated  quotations  system on the
record  date  fixed to  determine  the  shareholders  entitled  to  notice  of a
shareholders meeting at which shareholders are to vote on the proposed corporate
action.

         (5) Except as provided in s.  180.1833,  a  shareholder  or  beneficial
shareholder  entitled to dissent and obtain  payment for his or her shares under
ss. 180.1301 to 180.1331 may not challenge the corporate  action creating his or
her  entitlement  under the action is unlawful or fraudulent with respect to the
shareholder, beneficial shareholder or issuer corporation.

         History: 1989 a. 303; 1991 a. 16.

         180.1303 DISSENT BY SHAREHOLDERS AND BENEFICIAL SHAREHOLDERS.

         (1) A shareholder may assert dissenters' rights as to fewer than all of
the shares  registered in his or her name only if the shareholder  dissents with
respect to all shares  beneficially  owned by any one  person and  notifies  the
corporation in writing of the name and address of each person on whose behalf he
or she asserts  dissenters'  rights.  The rights of a shareholder who under this
subsection  asserts  dissenters'  rights  as to  fewer  than  all of the  shares
registered in his or her name are  determined as if the shares as to which he or
she  dissents  and his or her  other  shares  were  registered  in the  names of
different shareholders.

         (2) A beneficial shareholder may assert dissenters' rights as to shares
held on his or her behalf  only if the  beneficial  shareholder  does all of the
following:

                  (a)  Submits  to the  corporation  the  shareholder's  written
         consent  to the  dissent  not later  than the time that the  beneficial
         shareholder asserts dissenters' rights.

                  (b)  Submits the consent  under par.  (a) with  respect to all
         shares of which he or she is the beneficial shareholder.

         History: 1989 a. 303.

         180.1320 NOTICE OF DISSENTERS' RIGHTS.

         (1) If proposed  corporate action creating  dissenters' rights under s.
180.1302 is submitted to a vote at a shareholders'  meeting,  the meeting notice
shall state that shareholders and beneficial shareholders are or may be entitled
to  assert  dissenters'  right  under  ss.  180.1301  to  180.1331  and shall be
accompanied by a copy of those sections.

         (2) If corporate action creating  dissenters'  rights under s. 180.1302
is authorized  without a vote of shareholders,  the corporation shall notify, in
writing and in accordance with s. 180.0141,  all shareholders entitled to assert
dissenters'  rights that the action was authorized and send them the dissenters'
notice described in s. 180.1322.



                                     AIV-3
<PAGE>

        History:  1989 a. 303.

        180.1321 NOTICE OF INTENT TO DEMAND PAYMENT.

         (1) If proposed  corporate action creating  dissenters' rights under s.
180.1302 is submitted  to vote at a  shareholders'  meeting,  a  shareholder  or
beneficial  shareholder who wishes to assert  dissenters' rights shall do all of
the following:

                  (a) Deliver to the issuer corporation before the vote is taken
         written notice that complies with s. 180.0141 of the  shareholder's  or
         beneficial shareholder's intent to demand payment for his or her shares
         if the proposed action is effectuated.

                  (b) Not  vote  his or her  shares  in  favor  of the  proposed
         action.

                  (2) A  shareholder  or  beneficial  shareholder  who  fails to
         satisfy sub. (1) is not entitled to payment for his or her shares under
         ss. 180.1301 to 180.1331.

         History: 1989 a. 303.

         180.1322 DISSENTERS' NOTICE.

         (1) If proposed  corporate action creating  dissenters' rights under s.
180.1302 is authorized at a shareholders' meeting, the corporation shall deliver
a written dissenters' notice to all shareholders and beneficial shareholders who
satisfied s. 180.1321.

         (2) The  dissenters'  notice  shall be sent no later than 10 days after
the corporate action is authorized at a shareholders'  meeting or without a vote
of shareholders,  whichever is applicable.  The dissenters'  notice shall comply
with s. 180.0141 and shall include or have attached all of the following:

                  (a) A statement indicating where the shareholder or beneficial
         shareholder   must  send  the   payment   demand  and  where  and  when
         certificates for certified shares must be deposited.

                  (b) For holders of  uncertificated  shares,  an explanation of
         the extent to which transfer of the shares will be restricted after the
         payment demand is received.

                  (c) A form for demanding payment that includes the date of the
         first announcement to news media or to shareholders of the terms of the
         proposed   corporate  action  and  that  requires  the  shareholder  or
         beneficial  shareholder asserting dissenters' rights to certify whether
         he or she acquired beneficial ownership of the shares before that date.

                  (d) A date by which the  corporation  must receive the payment
         demand, which may not be fewer than 30 days nor more than 60 days after
         the date on which the dissenters' notice is delivered.

                  (e) A copy of ss. 180.1301 to 180.1331.

         History: 1989 a. 303.



                                     AIV-4
<PAGE>

         180.1323 DUTY TO DEMAND PAYMENT.

         (1) A shareholder or beneficial  shareholder  who is sent a dissenters'
notice described in s. 180.1322,  or a beneficial  shareholder  whose shares are
held by a nominee who is sent a  dissenters'  notice  described in s.  180.1322,
must demand payment in writing and certify whether he or she acquired beneficial
ownership  of the shares  before the date  specified in the  dissenters'  notice
under  s.   180.1322(2)(c).   A  shareholder  or  beneficial   shareholder  with
certificated shares must also deposit his or her certificates in accordance with
the terms of the notice.

         (2) A shareholder or beneficial  shareholder with  certificated  shares
who demands  payment and deposits his or her share  certificates  under sub. (1)
retains all other rights of a shareholder or beneficial  shareholder until these
rights are canceled or modified by the effectuation of the corporate action.

         (3) A  shareholder  or  beneficial  shareholder  with  certificated  or
uncertificated  shares  who  does  not  demand  payment  by the  date set in the
dissenters' notice, or a shareholder or beneficial shareholder with certificated
shares who does not deposit his or her share  certificates where required and by
the date set in the dissenters' notice is not entitled to payment for his or her
shares under ss. 180.1301 to 180.1331.

         History: 1989 a. 303.

         180.1324 RESTRICTIONS ON UNCERTIFICATED SHARES.

         (1) The issuer  corporation may restrict the transfer of uncertificated
shares from the date that the demand for  payment  for those  shares is received
until the corporate action is effectuated or the restrictions  released under s.
180.1326.

         (2) The shareholder or beneficial  shareholder who asserts  dissenters'
rights as to uncertificated shares retains all of the rights of a shareholder or
beneficial shareholder,  other than those restricted under sub. (1), until these
rights are canceled or modified by the effectuation of the corporate action.

         History: 1989 a. 303.

         180.1325 PAYMENT.

         (1) Except as provided in s. 180.1327,  as soon as the corporate action
is  effectuated  or upon receipt of a payment  demand,  whichever is later,  the
corporation  shall  pay  each  shareholder  or  beneficial  shareholder  who has
complied  with s. 180.1323 the amount that the  corporation  estimates to be the
fair value of his or her shares, plus accrued interest.

         (2) The payment shall be accompanied by all of the following:

                  (a) The corporation's  latest available financial  statements,
         audited and including footnote  disclosure if available,  but including
         not less than a balance sheet as of the end of a fiscal year ending not
         more than 16 months before the date of payment, an income statement for
         that year, a statement of changes in shareholders' equity for that year
         and the latest available interim financial statements, if any.



                                     AIV-5
<PAGE>

                  (b) A  statement  of the  corporation's  estimate  of the fair
         value of the shares.

                  (c) An explanation of how the interest was calculated.

                  (d) A statement  of the  dissenter's  right to demand  payment
         under s. 180.1328 if the dissenter is dissatisfied with the payment.

                  (e) A copy of ss. 180.1301 to 180.1331.

         History: 1989 a. 303.

         180.1326 FAILURE TO TAKE ACTION.

         (1) If an issuer  corporation  does not effectuate the corporate action
within 60 days after the date set under s. 180.1322 for demanding  payment,  the
issuer  corporation  shall  return the  deposited  certificates  and release the
transfer restrictions imposed on uncertificated shares.

         (2) If after returning  deposited  certificates and releasing  transfer
restrictions,  the issuer  corporation  effectuates  the corporate  action,  the
corporation shall deliver a new dissenters'  notice under s. 180.1322 and repeat
the payment demand procedure.

         History: 1989 a. 303.

         180.1327 AFTER-ACQUIRED SHARES.

         (1) A corporation may elect to withhold payment required by s. 180.1325
from a dissenter  unless the  dissenter was the  beneficial  owner of the shares
before the date specified in the dissenters'  notice under s.  180.1322(2)(c) as
the date of the first announcement to news media or to shareholders of the terms
of the proposed corporate action.

         (2) To the extent that the corporation elects to withhold payment under
sub. (1) after  effectuating  the corporate  action,  it shall estimate the fair
value of the shares,  plus accrued  interest,  and shall pay this amount to each
dissenter who agrees to accept it in full satisfaction of his or her demand. The
corporation  shall send with its offer a statement  of its  estimate of the fair
value of the shares,  an explanation of how the interest was  calculated,  and a
statement of the dissenter's  right to demand under s. 180.1328 if the dissenter
is dissatisfied with the offer.

         History: 1989 a. 303.

         180.1328 PROCEDURE IF DISSENTER DISSATISFIED WITH PAYMENT OR OFFER.

         (1) A dissenter  may, in the manner  provided in sub.  (2),  notify the
corporation of the  dissenter's  estimate of the fair value of his or her shares
and amount of interest due, and demand payment of his or her estimate,  less any
payment  received under s.  180.1325,  or reject the offer under s. 180.1327 and
demand  payment of the fair value of his or her shares and interest  due, if any
of the following applies:



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<PAGE>

                  (a) The  dissenter  believes  that the  amount  paid  under s.
         180.1325  or offered  under s.  180.1327 is less than the fair value of
         his or her shares or that the interest due is incorrectly calculated.

                  (b) The  corporation  fails to make payment  under s. 180.1325
         within  60 days  after  the date set under s.  180.1322  for  demanding
         payment.

                  (c) The issuer  corporation,  having failed to effectuate  the
         corporate action, does not return the deposited certificates or release
         the transfer  restrictions  imposed on uncertificated  shares within 60
         days after the date set under s. 180.1322 for demanding payment.

         (2) A dissenter  waives his or her right to demand  payment  under this
section unless the dissenter notifies the corporation of his or her demand under
sub. (1) in writing within 30 days after the corporation made or offered payment
for his or her shares. The notice shall comply with s. 180.0141.

         History: 1989 a. 303.

         180.1330 COURT ACTION.

         (1) If a demand for payment under s. 180.1328  remains  unsettled,  the
corporation shall bring a special  proceeding within 60 days after receiving the
payment  demand under s.  180.1328 and petition the court to determine  the fair
value of the shares and accrued interest.  If the corporation does not bring the
special  proceeding  within the 60-day period, it shall pay each dissenter whose
demand remains unsettled the amount demanded.

         (2) The corporation  shall bring the special  proceeding in the circuit
court for the county where its principal  office or, if none in this state,  its
registered  office is  located.  If the  corporation  is a  foreign  corporation
without a registered office in this state, it shall bring the special proceeding
in the county in this state in which was  located the  registered  office of the
issuer corporation that merged with or whose shares were acquired by the foreign
corporation.

         (3) The corporation shall make all dissenters, whether or not residents
of this state, whose demands remain unsettled parties to the special proceeding.
Each party to the special proceeding shall be served with a copy of the petition
as provided in s. 801.14.

         (4) The  jurisdiction  of the court in which the special  proceeding is
brought  under sub. (2) is plenary and  exclusive.  The court may appoint one or
more persons as  appraisers to receive  evidence and  recommend  decision on the
question  of fair  value.  An  appraiser  has the power  described  in the order
appointing  him or her or in any  amendment  to the order.  The  dissenters  are
entitled to the same discovery rights as parties in other civil proceedings.

         (5) Each dissenter  made a party to the special  proceeding is entitled
to judgment for any of the following:

                  (a) The  amount,  if any,  by which the  court  finds the fair
         value of his or her shares,  plus interest,  exceeds the amount paid by
         the corporation.



                                     AIV-7
<PAGE>

                  (b) The  fair  value,  plus  accrued  interest,  of his or her
         shares  acquired  on or after  the date  specified  in the  dissenter's
         notice under s.  180.1322(2)(c),  for which the corporation  elected to
         withhold payment under s. 180.1327.

         History: 1989 a. 303.

         180.1331 COURT COSTS AND COUNSEL FEES.

         (1) (a)  Notwithstanding  ss. 814.01 to 814.04,  the court in a special
proceeding   brought  under  s.  180.1330  shall  determine  all  costs  of  the
proceeding,  including the  reasonable  compensation  and expenses of appraisers
appointed  by the court and shall  assess  the costs  against  the  corporation,
except as provided in par. (b).

               (b)  Notwithstanding  ss. 814.01 and 814.04, the court may assess
        costs against all or some of the  dissenters,  in amounts that the court
        finds to be equitable, to the extent what the court finds the dissenters
        acted arbitrarily, vexatiously or not in good faith in demanding payment
        under s. 180.1328.

         (2) The parties shall bear their own expenses of the proceeding, except
that,  notwithstanding  ss. 814.01 to 814.04, the court may also assess the fees
and expenses of counsel and experts for the respective  parties, in amounts that
the court finds to be equitable, as follows:

                  (a) Against the  corporation  and in favor of any dissenter if
         the court finds that the corporation did not substantially  comply with
         ss. 180.1320 to 180.1328.

                  (b) Against the  corporation or against a dissenter,  in favor
         of any other party,  if the court finds that the party against whom the
         fees and expenses are assessed acted arbitrarily, vexatiously or not in
         good faith with respect to the rights provided by this chapter.

         (3)  Notwithstanding  ss. 814.01 to 814.04, if the court finds that the
services of counsel and experts for any dissenter were of substantial benefit to
other dissenters  similarly  situated,  the court may award to these counsel and
experts reasonable fees to be paid out of the amounts awarded the dissenters who
were benefited.

         History: 1989 a. 303.



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