SOFTWARE ARTISTRY INC
10-Q, 1996-08-02
PREPACKAGED SOFTWARE
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                                UNITED STATES
                      SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C. 20549
                               ________________

                                  FORM 10-Q
                               ________________

(Mark  One)
    X     QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
                             EXCHANGE  ACT  OF  1934
                   FOR THE QUARTERLY PERIOD ENDED JUNE 30, 1996

                                      Or

          TRANSITION REPORT PURSUANT TO SECTION 13 OF 15(D) OF THE SECURITIES
                             EXCHANGE  ACT  OF    1934
                    FOR THE TRANSITION PERIOD FROM ____ TO ____

                       Commission file number:  0-25578

                           SOFTWARE ARTISTRY, INC.
            (Exact name of registrant as specified in its charter)


                    Indiana                                        35-1731589
     (State  or  other  jurisdiction  of  organization)       (I.R.S. Employer
                                                       Identification  Number)

   9449  Priority  Way  West  Drive,  Indianapolis,  IN                  46240
     (Address  of  principal  executive  offices)                   (Zip Code)


                                (317) 843-1663
             (Registrant's telephone number, including area code)

Indicate  by  check  mark  whether  the  registrant  (1) has filed all reports
required  to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934  during  the  preceding  12  months  (or for such shorter period that the
registrant  was  required  to  file such reports), and (2) has been subject to
such  filing  requirement  for  the  past  90  days.
     Yes          X                    No

As  of  July  25,  1996,  there  were 6,763,691 shares of Common Stock, no par
value,  outstanding.











     15

                           SOFTWARE ARTISTRY, INC.
                                  FORM 10-Q
                              TABLE OF CONTENTS

<TABLE>

<CAPTION>



                                                                           Page
                                                                           ----
<S>      <C>                                                               <C>

PART I   FINANCIAL INFORMATION

ITEM 1.  Financial Statements

         Condensed Consolidated Balance Sheets --
         As of June 30, 1996 and December 31, 1995                            3

         Condensed Consolidated Statements of Operations --
         For the three months and six months ended June 30, 1996 and 1995     4

         Condensed Consolidated Statements of Cash Flows --
         For the six months ended June 30, 1996 and 1995                      5

         Notes to Condensed Consolidated Financial Statements                 6

ITEM 2.  Management's Discussion and Analysis of Financial Condition and
         Results of Operations                                                8

PART II  OTHER INFORMATION

ITEM 6.  Exhibits and Reports on Form 8-K                                    14

         Signatures                                                          14
</TABLE>



<PAGE>

                        PART I - FINANCIAL INFORMATION

ITEM  1.    FINANCIAL  STATEMENTS

<TABLE>

<CAPTION>

                           SOFTWARE ARTISTRY, INC.
                    CONDENSED CONSOLIDATED BALANCE SHEETS
                            (DOLLARS IN THOUSANDS)



                                                  June 30,    December 31,
                                                    1996          1995
                                                ------------  -------------
                                                (Unaudited)
<S>                                             <C>           <C>

            Assets
- - - ----------------------------------------------                             
Current assets:
 Cash and cash equivalents                      $     11,547  $      15,816
 Marketable securities                                 6,383          2,263
 Trade account receivables, net                        9,419         12,442
 Prepaid expenses and other current assets               713            672
 Deferred income taxes                                   103            103
                                                ------------  -------------
   Total current assets                               28,165         31,296

Property and equipment, net                            4,497          3,318
Capitalized software development costs, net            1,050            820
Other assets                                              58             60
                                                ------------  -------------

   Total assets                                 $     33,770  $      35,494
                                                ============  =============

       Liabilities and Stockholders' Equity
- - - ----------------------------------------------                             
Current liabilities:
 Notes payable and capitalized leases           $          9  $          22
 Accounts payable and accrued expenses                 1,294          1,095
 Accrued compensation and related expenses               703          1,527
 Income taxes payable                                    494            877
 Deferred revenue                                      6,247          5,873
                                                ------------  -------------
   Total current liabilities                           8,747          9,394

Deferred income taxes                                    462            462
                                                ------------  -------------

   Total liabilities                                   9,209          9,856
                                                ------------  -------------

Stockholders' equity:
 Common stock, no par value; 10,000,000 shares
   authorized, 6,758,799 and 6,777,148 shares
   outstanding at June 30, 1996 and
   December 31,1995, respectively                     22,088         23,103
 Retained earnings                                     2,473          2,535
                                                ------------  -------------
   Total stockholders' equity                         24,561         25,638
                                                ------------  -------------

   Total liabilities and stockholders' equity   $     33,770  $      35,494
                                                ============  =============
</TABLE>




                           See accompanying notes.

<PAGE>

<TABLE>

<CAPTION>

                                   SOFTWARE ARTISTRY, INC.
                       CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                           (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
                                         (UNAUDITED)



Three Months Ended June 30,      Six Months Ended June 30,
                                                              1996     1995     1996     1995
                                                             -------  ------  --------  ------
<S>                                                          <C>      <C>     <C>       <C>

Revenues:
 Initial license fees                                        $4,861   $4,151  $ 8,451   $7,026
 Renewal license fees and services                            2,665    1,556    5,147    2,915
                                                             -------  ------  --------  ------
   Total revenues                                             7,526    5,707   13,598    9,941

Operating expenses:
 Costs of license fees                                          423      343      808      595
 Costs of renewal license fees and services                   1,483      978    2,672    1,744
 Sales and marketing                                          3,548    2,093    6,680    3,978
 Product development                                          1,151      690    2,168    1,228
 General and administrative                                     772      482    1,520      884
 Severance charge                                               207       --      207       --
                                                             -------  ------  --------  ------
   Total operating expenses                                   7,584    4,586   14,055    8,429
                                                             -------  ------  --------  ------

Income (loss) from operations                                   (58)   1,121     (457)   1,512

Interest income, net                                            188      206      363      267
                                                             -------  ------  --------  ------

Income (loss) before income taxes                               130    1,327      (94)   1,779

Provision for (benefit of) income taxes                          44      465      (32)     623
                                                             -------  ------  --------  ------

Net income (loss)                                            $   86   $  862  $   (62)  $1,156
                                                             =======  ======  ========  ======

Primary:
 Net income (loss) per share                                 $ 0.01   $ 0.11  $ (0.01)  $ 0.17
                                                             =======  ======  ========  ======

 Shares used in computing net income (loss) per share         7,465    7,826    7,536    6,693
                                                             =======  ======  ========  ======

Fully diluted:
 Net income (loss) per share                                 $ 0.01   $ 0.11  $ (0.01)  $ 0.16
                                                             =======  ======  ========  ======

 Shares used in computing net income (loss) per share         7,465    7,881    7,536    7,291
                                                             =======  ======  ========  ======

</TABLE>









                           See accompanying notes.

<PAGE>

<TABLE>

<CAPTION>

                              SOFTWARE ARTISTRY, INC.
                  CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                  (IN THOUSANDS)
                                    (UNAUDITED)



                                                            Six Months Ended  June 30,
                                                                   1996      1995
                                                                 --------  --------
<S>                                                              <C>       <C>

Operating activities:
 Net income (loss)                                               $   (62)  $ 1,156 
 Items not affecting cash provided by operations:
   Depreciation and amortization of property and equipment           667       278 
   Amortization of software development costs                        166        79 
   Change in allowance for doubtful accounts                         (59)       99 
   Disposition of equipment                                           --        11 
   Amortization of financing costs                                    --         1 
   Changes in assets and liabilities:
     Trade accounts receivable                                     3,082     1,122 
     Prepaid expenses and other current assets                       (41)     (336)
     Accounts payable and accrued expenses                           199      (607)
     Accrued compensation and related expenses                      (824)     (573)
     Income taxes payable                                           (383)      172 
     Deferred revenue                                                374       641 
   Net cash provided by operations                                 3,119     2,043 
                                                                 --------  --------

Investing activities:
 Purchase of marketable securities, net                           (4,120)   (7,758)
 Purchase of property and equipment                               (1,846)     (596)
 Capitalization of software development costs                       (396)     (274)
 Decrease (increase) in other assets                                   2        (7)
   Net cash used in investing activities                          (6,360)   (8,635)
                                                                 --------  --------

Financing activities:
 Proceeds from issuance of common stock, net of issuance costs        --    19,741 
 Proceeds from exercise of stock options                             238       113 
 Purchase of common stock                                         (1,253)       -- 
 Redemption of Series D preferred stock                               --      (563)
 Payment of accumulated dividends on preferred stock                  --      (519)
 Payment of interest payable to stockholders                          --      (362)
 Principal payments on equipment obligations                         (13)      (23)
   Net cash provided (used) by financing activities               (1,028)   18,387 
                                                                 --------  --------

Change in cash and cash equivalents                               (4,269)   11,795 

Cash and cash equivalents, beginning of period                    15,816       398 
                                                                 --------  --------

Cash and cash equivalents, end of period                         $11,547   $12,193 
                                                                 ========  ========

Supplemental disclosures:
 Cash paid for:
   Interest expense                                              $     4   $    10 
   Income taxes                                                      351       452 
 Noncash investing and financing activities:
   Transfer of preferred stock to common stock                        --     2,900 
   Dividends accrued on preferred stock                               --        31 
</TABLE>



                           See accompanying notes.
<PAGE>
                           SOFTWARE ARTISTRY, INC.
             NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                 (UNAUDITED)

     Software  Artistry,  Inc.  (the  "Company")  develops,  internationally
markets,  and  supports  a  family  of  internal and external customer support
software  applications.   To date, a significant portion of revenues have been
generated  from  North  American  customers.    The  Company  does  not have a
concentration  of  credit  risk  in  any  one  industry, geographic region, or
customer.

     A significant portion of the Company's revenues are derived from licenses
of  Expert  Advisor,  a complete problem management system designed to resolve
customer  problems.

     The  condensed  consolidated financial statements include the accounts of
the  Company  and its wholly-owned subsidiaries.  All significant intercompany
balances  and  transactions  have  been  eliminated.

1.    BASIS  OF  PRESENTATION
     The accompanying interim condensed consolidated financial statements have
been  prepared  by  the  Company  pursuant to the rules and regulations of the
Securities  and  Exchange  Commission  regarding interim financial reporting. 
Accordingly, they do not include all of the information and footnotes required
by  generally accepted accounting principles for complete financial statements
and  should  be read in conjunction with the consolidated financial statements
and  notes  thereto  included  in  the  Company's  1995  Annual  Report  to
Shareholders.   In management's opinion, this information has been prepared on
the  same  basis  as the annual consolidated financial statements and includes
all  adjustments  (consisting  only  of  normal  and  recurring  adjustments)
necessary  for  a  fair  presentation  of  the  information.

     The  operating  results  for  the  interim  periods  are  not necessarily
indicative  of  the  results  of  operations  for  the  full  year.

2.    CASH,  CASH  EQUIVALENTS,  AND  MARKETABLE  SECURITIES
     The  Company  considers  all highly liquid investments with a maturity of
three  months  or  less  to  be  cash  equivalents.    Those  instruments with
maturities  between  three  and  twelve months are considered to be short-term
marketable  securities.    Cash  equivalents and marketable securities consist
primarily of U.S. government securities, municipal issues and interest-bearing
deposits  with  major  banks.

     In  accordance  with Statement of Financial Accounting Standards No. 115,
"Accounting  for  Certain  Investments  in  Debt  and  Equity Securities," the
Company classifies all of its marketable debt securities as available-for-sale
securities.    These  securities are valued at their fair value.  There was no
significant  difference  between  cost  and  fair  value  at  June 30, 1996 or
December  31,  1995.

3.    CAPITALIZED  SOFTWARE  DEVELOPMENT  COSTS
     Software development costs are accounted for in accordance with Statement
of  Financial  Accounting  Standards  No.  86,  "Accounting  for  the Costs of
Computer  Software  to  be  Sold,  Leased,  or  Otherwise  Marketed."    Costs
associated  with  the  planning  and  designing phase of software development,
including  coding  and testing activities necessary to establish technological
feasibility,  are classified as product development and expensed as incurred. 
Once  technological feasibility has been determined, additional costs incurred
in  development, including coding, testing, and product quality assurance, are
capitalized.

     Amortization is provided on a product-by-product basis over the estimated
economic  life  of  the  software,  not  to  exceed  three  years,  using  the
straight-line  method.    This method results in greater amortization than the
ratio of current year gross product revenues to current and anticipated future
gross product method.  Amortization  commences when a product is available for
general  release  to customers. Unamortized capitalized costs determined to be
in excess of the net realizable value of a product are expensed at the date of
such  determination.

<PAGE>
Capitalized  software  development costs consists of the following amounts (in
thousands):
<TABLE>

<CAPTION>




                                 June 30,    December 31,
                                   1996          1995
                               ------------  -------------
                               (Unaudited)
<S>                            <C>           <C>

Capitalized costs              $      1,400  $       1,004
Less accumulated amortization           350            184
                               $      1,050  $         820
                               ============  =============
</TABLE>



4.          NET  INCOME  PER  SHARE
     Primary  net income per share is computed based upon the weighted average
number  of common and common equivalent shares outstanding and gives effect to
certain  adjustments.    Common  equivalent  shares  include outstanding stock
options  and,  for  periods  prior  to  1996,  Series A redeemable convertible
preferred  stock;  such  stock  was  redeemed in connection with the Company's
initial  public offering in March 1995.  Common equivalent shares are included
in  the  per  share  calculation  using  the  modified  treasury stock method.

     Fully  diluted  net  income  per  share is computed in the same manner as
primary  net  income per share, except that all outstanding shares of Series B
and  C  redeemable  convertible  preferred  stock  are  assumed  to  have been
converted  to  common  stock  at  the  time  of  issuance. 

5.          USE  OF  MANAGEMENT  ESTIMATES
     The  preparation  of  financial  statements  in conformity with generally
accepted  accounting  principles  requires  management  to  make estimates and
assumptions  that  affect  the  amounts  reported  in  the unaudited condensed
financial statements and accompanying notes.  Actual results could differ from
those  estimates.

6.          SEVERANCE  CHARGE
     Severance  charge  amounts  include the compensation and benefits expense
resulting  from  certain  management  separations.

7.          RECLASSIFICATIONS
     Certain  amounts  in  the 1995 unaudited condensed consolidated financial
statements  have  been  reclassified  to  conform  to  the  1996 presentation.

<PAGE>
                           SOFTWARE ARTISTRY, INC.

ITEM  2.    MANAGEMENT'S  DISCUSSION  AND  ANALYSIS OF FINANCIAL CONDITION AND
RESULTS  OF  OPERATIONS

     This report includes a number of forward-looking statements which reflect
the  Company's  current  views  with  respect  to  future events and financial
performance.    These  forward-looking statements are subject to certain risks
and  uncertainties,  including  those  discussed  in the Company's 1995 Annual
Report  to  Shareholders  and  Form 10-K for the year ended December 31, 1995,
that  could  cause actual results to differ materially from historical results
or  those  anticipated.   In this report, the words "anticipates," "believes,"
"plans,"  "expects,"  or  similar  expressions  identify  forward-looking
statements.    Readers  are  cautioned  not  to  place undue reliance on these
forward-looking statements, which reflect management's analysis only as of the
date  hereof.   The Company undertakes no obligation to update this discussion
except  as  may  be  legally  required  in  its  reporting  statements.

RESULTS  OF  OPERATIONS
     The  following  table  sets  forth  certain income and expense items as a
percentage  of  total revenues, and the percentage change in dollar amounts of
such  items,  for  the  three  and  six  months  ended June 30, 1996 and 1995.

<TABLE>

<CAPTION>


                                                                     Period to Period Change
                                                                     -----------------------
                                             Three Months   Six Months
                                                 Ended         Ended   Three Months Six Months
                                                June 30,     June 30,      1996      1996
                                             ------------- ------------  Compared   Compared 
                                              1996   1995   1996   1995   to 1995   to 1995
                                              -----  -----  -----  -----  --------  --------
<S>                                           <C>    <C>    <C>    <C>    <C>       <C>

Revenues:
 Initial license fees                           65%    73%    62%    71%       17%       20%
 Renewal license fees and services              35     27     38     29        71        77 
   Total revenues                              100    100    100    100        32        37 
                                              -----  -----  -----  -----                    

Operating expenses:
 Costs of license fees                           6      6      6      6        23        36 
 Costs of renewal license fees and services     20     17     20     18        52        53 
 Sales and marketing                            47     37     49     40        70        68 
 Product development                            15     12     16     12        67        77 
 General and administrative                     10      8     11      9        60        72 
 Severance charge                                3     --      1     --         *         * 
   Total operating expenses                    101     80    103     85        65        67 
                                              -----  -----  -----  -----                    

Income (loss) from operations                   (1)    20     (3)    15         *         * 

Interest income, net                             3      3      3      3        (9)       36 
                                              -----  -----  -----  -----                    

Income (loss) before income taxes                2     23     --     18       (90)        * 

Provision for (benefit of) income taxes          1      8     --      6       (91)        * 
                                              -----  -----  -----  -----                    

Net income (loss)                                1%    15%     0%    12%      (90)        * 
                                              =====  =====  =====  =====                    


* Not a meaningful percentage
</TABLE>



     General
     The  Company has not recognized North American initial license fee growth
in  1996  compared  to  1995  (as  discussed  in Initial License Fees below). 
However,  the  Company  has made a strategic decision to increase investing in
sales  and  marketing  activities, product development activities, and general
and  administrative expenses.  As a result of the level North American initial
license  fees  and  the  strategic  investing  decision,  sales and marketing,
product  development,  and  general and administrative expenses were a greater
percentage  of  total revenues in 1996 compared to comparable periods in 1995.

     The  Company plans to continue at least its current dollar level of sales
and  marketing  activities and to continue to increase product development and
general  and  administrative  expenses  during 1996. Additionally, the Company
plans  to  continue increasing services activities as discussed under Costs of
Renewal License Fees and Services below. The Company anticipates that, for the
remainder  of  1996,  expenses  in  these  areas  may  continue to be a higher
percentage  of total revenues for 1996 compared to comparable periods in 1995.

     Revenues
     The  Company's  revenues  are  derived from initial license fees, renewal
license  fees,  and services. The Company recognizes initial license fees upon
shipment. The Company unbundles the initial product support revenue (typically
12 months effective April 1, 1996 and typically three months prior to April 1,
1996)  and  services  revenue included in the license agreement and recognizes
these  revenues  in  renewal  license fees and services. The Company's license
agreements  do  not  provide  a  right  of  return.  Continued  support of the
Company's software typically requires the payment of an annual license renewal
fee  which  is offered at 18% of the then current initial license fee. Renewal
license  fees  include customer technical support and product enhancements and
are  recognized  ratably  over  the  term  of  the license period. The Company
provides  a  comprehensive  range  of  services,  including  consulting  and
education; services revenue is recognized at the time the service is provided.
Allowances  are  maintained  for  potential credit losses, which have not been
significant  to  date.

     Initial  License  Fees
     Initial  license  fee  revenues  increased by 17% to $4.9 million for the
quarter  ended June 30, 1996, from $4.2 million for the quarter ended June 30,
1995.    For  the  six  month period ended June 30, 1996, initial license fees
revenues increased by 20% to $8.5 million from $7.0 million for the comparable
1995  period.    The  continued  growth  in  initial  license  fee revenues is
primarily  a  result  of  the  expansion  of  both  the direct sales force and
marketing  operations  and  increased  marketing  efforts.

     North  American  initial  license fees were $3.9 million and $3.8 million
for  the three months ended June 30, 1996 and 1995, respectively.  For the six
month  periods  ended  June  30, 1996 and 1995, North American initial license
fees  were  $6.5 million.  The results in the second quarter and first half of
1996  reflect  the  effects  of  increased domestic competitive pressures, the
learning curve experienced by newer members of the North American sales force,
and  the  impact  of  the  change  in warranty period (discussed below in last
paragraph  of  Initial  License  Fees).

     Initial license fees from outside North America were $1.0 million, or 21%
of  total  initial  license fee revenues, for the quarter ended June 30, 1996,
compared  with  $342,000,  or 8% of total initial license fee revenues, in the
same  period  in  1995.  For the six month period ended June 30, 1996, initial
license  fees  from  outside  North America were $2.0 million, or 24% compared
with $497,000, or 7% of total initial license fee revenues, in the same period
in 1995.  The increase in non-North American initial license fees is primarily
the  result  of  increased  sales  and marketing activities in Europe.  During
1995,  the Company added both a Vice President, European Operations and a Vice
President,  Asia/Pacific  Operations.   The Company expects that international
revenue  will  continue  to  be  a larger portion of total revenues during the
remainder  of  1996  than  in  1995.

     Beginning  on  April  1, 1996, the Company extended its standard warranty
period, which includes initial product support, from three months to 12 months
on all new contracts. As a result of extending the standard warranty period, a
larger percentage of each contract is now unbundled, which may have negatively
impacted  the amount of initial license fee revenues recognized in the quarter
ended  June 30, 1996.  However, the impact of this change in standard warranty
period  cannot  be  conclusively determined due to various factors involved in
the  contract  negotiation  process.

     Renewal  License  Fees  and  Services
     Renewal  license  fees  include  a portion of initial license fee amounts
representing  support  (unbundled  from  the  initial  license fee) and annual
license  renewals.    Renewal  license  fee  revenues increased by 78% to $1.6
million  in  the  three  months  ended  June  30,  1996  from $920,000 for the
comparable  period  in  1995.    For the six month period ended June 30, 1996,
renewal  license  fee  revenues  increased  by  79%  to $3.2 million from $1.8
million  for  the  comparable  1995  period.    These  increases are due to an
expanded user base as a result of an increased number of product installations
and  license  expansions.

     Services  revenues increased by 62% to $1.0 million in the second quarter
of 1996 from $636,000 in the second quarter of 1995.  For the six month period
ended  June  30,  1996, service revenues increased by 73% to $1.9 million from
$1.1  million  for  the  comparable  1995  period.    These  increases  were
attributable  to  the  increase  in revenues from the initial licensing of the
Company's  products  and  a continuing emphasis on providing complete services
solutions  to  existing  customers.

     Costs  of  License  Fees
     Costs  of  license  fees  consist  primarily  of  third party royalty and
commission  payments, product media, documentation, duplication, shipment, and
amortization of capitalized software costs. Costs of license fees increased by
23%  in  the  second  quarter  of 1996 and 36% for the first half of 1996 from
comparable  periods  in  1995.   Costs of license fees represented 6% of total
revenues each of the periods presented.  Costs of license fees may increase as
a  percentage  of  total  revenue in the remainder of 1996 because of recently
negotiated  royalty  contracts  for  items  designed  to  increase  product
functionality  and  performance  that  are  now  included in various products.

Costs  of  Renewal  License  Fees  and  Services
     Costs of renewal license fees and services consist primarily of the costs
of  providing  customer  technical support, consulting, education, and account
management. Costs of renewal license fees and services constituted 20% and 17%
of total revenues and 56% and 63% of renewal license fees and services revenue
in  the  second  quarters  of  1996  and 1995, respectively.  Costs of renewal
license  fees  and  services constituted 20% and 18% of total revenues and 52%
and  60%  of renewal license fees and services revenue in the first six months
of  1996 and 1995, respectively.  The dollar increase was due primarily to the
growth  in  the  Company's  installed customer base and the growth of customer
technical  support,  consulting, training, and account management staff. These
costs increased as a percent of total revenue also in part due to the increase
in  services  revenues.

     The  Company  plans  to  continue  expanding its account management group
which  is  included  in  costs  of  services and anticipates that the costs of
renewal  license  fees  and  services  i) will increase in dollars and ii) may
continue  to  increase  as  a  percentage of renewal license fees and services
during  the  remainder  of  1996  compared  to  1995.

     Sales  and  Marketing
     Sales  and  marketing  expenses were 47% and 37% of total revenues in the
second  quarters  of  1996  and 1995, respectively.  For the six month periods
ended June 30, 1996 and 1995, sales and marketing expenses were 49% and 40% of
total  revenues,  respectively.    The  dollar increase in sales and marketing
expenses was due to both an increase in domestic and international sales staff
and  a  significant expansion of marketing expenses, including increased staff
and promotional activities.  The Company anticipates that the dollar amount of
sales  and  marketing  expenses  will  continue  to  be a higher percentage of
revenues  in  1996 compared to 1995 as this additional staff becomes educated
on the Company's product suite.

Product  Development
     The  following table sets forth information regarding product development
costs  (dollar  amounts  in  thousands):

<TABLE>

<CAPTION>

                                          Three months     Six months
                                         ended June 30,   ended June 30,
                                         1996     1995    1996     1995
                                        -------  ------  -------  -------
<S>                                     <C>      <C>     <C>      <C>

Total product development costs         $1,343   $ 837   $2,564   $1,502 
Costs capitalized                          192     147      396      274 
  Product development expense           $1,151   $ 690   $2,168   $1,228 
                                        =======  ======  =======  =======

Amortization of capitalized software
 development costs (included in costs
 of license fees)                       $  103   $  34   $  166   $   79 

Percentage of costs capitalized             13%     18%      15%      18%
Percentage of costs capitalized,
 net of amortization                         5%     13%       8%      13%
</TABLE>



     Product  development  expenses  were 15% and 12% of total revenues in the
second  quarter  of  1996  and  1995, respectively.  For the six month periods
ended June 30, 1996 and 1995, product development expenses were 16% and 12% of
total  revenues,  respectively.    The  increase  in  dollar  amounts  was due
primarily to the growth of the product development staff. The Company plans to
continue  increasing  its  level  of  investment in product development during
1996.    This  increase  is contingent upon the Company identifying and hiring
qualified  candidates.

     The  Company  capitalized  software  development costs in accordance with
Statement  of Financial Accounting Standards No. 86, "Accounting for the Costs
of  Computer  Software  to be Sold, Leased or Otherwise Marketed." The amounts
capitalized  are  dependent  on  the  specific activities that the development
staff  is  engaged in during each year. Capitalized software development costs
are  amortized  over  the  estimated life of the related products (up to three
years)  and  amounts  amortized  are  included  in  the costs of license fees.

     General  and  Administrative
     General  and  administrative expenses include the costs of finance, human
resources, information systems, and administrative departments of the Company.
 General  and  administrative  expenses  increased  by  60% to $772,000 in the
second  quarter  of  1996  from  $482,000  in  the  second  quarter  of  1995,
representing  10% and 8% of total revenue for both periods, respectively.  For
the six month periods ended June 30, 1996 and 1995, general and administrative
expenses were 11% and 9% of total revenues, respectively.  The dollar increase
resulted  primarily  from  additional  personnel  and  other costs incurred to
support  the  growth  of  the  Company's  operations.

Severance  Charge
     Severance  charge  amounts  include the compensation and benefits expense
resulting  from  certain  management  separations.
     Interest  Income,  Net
     Interest  income, net was $188,000 and $206,000 in the second quarters of
1996  and 1995, respectively. This decrease was primarily attributable to 1996
stock  repurchases,  which have totaled $1.3 million. For the six month period
ended  June  30, 1996, interest income increased to $363,000 from $267,000 for
the  comparable  1995 period.  This increase was due to interest earned on the
proceeds  of  the  Company's  initial  public  offering  in  March  1995.

      In  January 1996, the Company announced a stock repurchase plan of up to
500,000 shares of its common stock. To the extent that the Company repurchases
common  stock  as  authorized,  1996 interest rates change in relation to 1995
interest  rates,  and cash is generated or used by operations, interest income
will  be  affected.

LIQUIDITY  AND  CAPITAL  RESOURCES
     In  March  1995,  the  Company  completed  the  sale of equity securities
through  the  initial public offering of its common stock. As a result of this
offering,  the  Company  recorded  proceeds  of  $19.7 million, net of related
underwriting  discount  and  offering  expenses.    The Company generated $3.1
million and $2.0 million of cash from operations for the six months ended June
30,  1996  and  1995,  respectively.    These  amounts  are due primarily to a
decrease  in  accounts  receivable  in  both  years  and  net  income in 1995.

     Accounts  receivable  decreased  to  $9.4  million from $12.4 million and
deferred revenues increased to $6.2 million from $5.9 million at June 30, 1996
from  December 31, 1995, respectively.  The decrease in accounts receivable is
primarily  attributable to the lower amount of initial license fee revenues in
the  second  quarter  of  1996    compared to the fourth quarter of 1995.  The
Company  calculates  days  sales  outstanding  as  (i)  the amount of accounts
receivable  at  quarter  end (ii) divided by the sum of quarterly revenues and
the  change  in deferred revenues (iii) multiplied by 90. The Company believes
this  calculation  to  be  relevant  because deferred revenues (in addition to
recognized  revenues)  are typically billable, and therefore contribute to the
increase  in  accounts  receivable  each  period.

     Days  sales  outstanding were 119 days as of June 30, 1996 and 82 days as
of  June  30, 1995. The increase in such days is primarily attributable to the
greater  concentration  of licensing activity at the end of the second quarter
of 1996 compared to licensing activity in the second quarter of 1995.  Also, a
greater  percentage  of  1996  contracts  in  1996  periods are with customers
outside  of  North  America  (see  Initial  License  Fees  discussion) and the
payments from these customers take longer, on average, to collect. A number of
the  Company's  contracts  are  billable  over  an  extended  period  of time,
generally  four  to six months. Given the expected continuing concentration of
licensing activity at the end of each period, increasing international revenue
and  certain  extended  billing  terms,  the  Company  expects  that  accounts
receivable  and  days  sales outstanding may continue to be substantial in the
foreseeable  future.

     The  Company used $6.4 million and $8.6 million for investment activities
in  the  first  two quarters of 1996 and 1995, respectively.  This decrease is
due  primarily  to  a  lower  amount of marketable securities purchased in the
first  six  months  of  1996 compared to the same time period in 1995.  In the
first  six  months  of  1996  and 1995, the Company expended $1.8 million and 
$596,000,  respectively,  for  purchases  of  property  and  equipment. Due to
planned  business  expansion, additions to property and equipment are expected
to  continue, including the purchase of equipment for new employees, upgrading
equipment  for  existing  employees,  and  potential  expansion  of  Company
facilities.  As  of June 30, 1996, the Company had no material commitments for
capital  expenditures.

     In  January  1996  the  Company  announced  that  the  Board of Directors
authorized  the  Company  to  purchase  up  to 500,000 of the Company's common
stock.  During  the  three  months  ended June 30, 1996, the Company purchased
90,000  shares at a cost of $672,000 and for the first six months of 1996, the
Company  purchased  140,000  shares  at  a  cost  of  $1.3  million.

     As  of  June  30,  1996,  the  Company had $11.5 million of cash and cash
equivalents,  $6.4  million  of short-term investments, and working capital of
$19.4  million.    In  addition,  at  June  30, 1996 the Company had a working
capital  line  of  credit  of $2.0 million.  Management believes that existing
cash  balances  and  marketable securities, cash flow from operations, and the
line  of  credit commitment will be sufficient to meet the Company's currently
anticipated  working  capital  and  capital  expenditure requirements at least
through  the  next  twelve  months.

OTHER  CONSIDERATIONS
     In  addition to the other information set forth in this report, there are
certain  risks  that  should  be considered with regard to the Company and its
Common  Stock.   The following section lists some, but not all, of these risks
and  uncertainties  which  may  potentially  cause a significant impact on the
Company's  future  results  of  operations.    This  section should be read in
conjunction  with  the  Company's  1995 Annual Report to Shareholders and Form
10-K  for  the  year  ended  December  31,  1995.

     The  Company may experience significant fluctuations in operating results
depending  upon  many  factors,  including,  among  others,  the timing of new
application  announcements  and  releases  by the Company and its competitors,
budgeting  cycles  of    its customers, demand for the Company's products, the
size  and  timing  of  customer  orders, changes in the proportion of revenues
attributable  to license fees versus renewal fees and services, changes in the
level of operating expenses, and general economic conditions. As a result, the
Company  believes  that  period-to-period  comparisons  are  not  necessarily
meaningful  and  should  not  be  relied  upon  as  an  indication  of  future
performance.

     Although the Company has experienced rapid growth in recent periods, such
growth  rates  may  not  be  sustainable  and  may not be indicative of future
operating results. The Company's continued growth will depend in part upon its
ability  to  enhance  existing  applications  and  develop  and  introduce new
applications  that  are technologically advanced, respond to evolving customer
requirements,  respond  to  competitive products or announcements, and achieve
market  acceptance  of  its  products.

     The  Company's  quarterly  operating  results  fluctuate  from quarter to
quarter with the fourth quarter historically having the highest total revenues
and  operating  income.  The Company believes that this pattern will repeat in
the  future.

     The  trading price of the Company's Common Stock could be subject to wide
fluctuations  in  response  to quarterly variations in the Company's operating
results,  announcements  of  new  products or technological innovations by the
Company  or  its  competitors, as well as other events or factors.  Changes in
earnings  estimates  made by brokerage firms and industry analysts relating to
the  market  in which Software Artistry does business, or relating to Software
Artistry  specifically,  have  in  the  past  resulted and could in the future
result in an immediate and adverse effect on the market price of the Company's
Common Stock.  In addition, the stock market has from time to time experienced
extreme  price  and  volume fluctuations, which have particularly affected the
market  prices  of securities of many high-technology companies and which have
often  been  unrelated  to  the operating performance of these companies.  The
broad  market  fluctuations  may  adversely  affect  the  market  price of the
Company's  Common  Stock.

     The  Company  currently  derives  substantially  all  of its revenue from
SA-Expert  Advisor  and  related  products  and  services  and  expects  this
concentration to continue for the foreseeable future.  As a result, any factor
adversely  affecting  the  demand  for,  or  pricing  of SA-Expert Advisor and
related  products  and  services  would  have a material adverse effect on the
Company's  business and results of operations.  The Company's future financial
performance  will  depend  significantly  on  the  successful  development and
customer  acceptance  of  new  and  enhanced versions of SA-Expert Advisor and
other  products.

     The Company believes that its future success will depend upon its ability
to attract, motivate, and retain qualified personnel, including key members of
senior  management  and members of the Company's sales force.  Competition for
such  personnel  is  intense.    The  inability  to  hire and retain qualified
personnel  could  have  a material adverse effect on the Company's business or
results  of  operations.    In  addition,  the  rapid  growth in the Company's
customer  base and expansion of its applications have placed, and are expected
to  continue  to  place,  a  strain  on  the  Company's  management  and other
resources.    The  Company's  future  performance  will  depend in part on its
ability  to  implement  and improve its operational, financial, and management
information  systems  and  to  hire,  train,  and  manage  its  employees.

     In  conjunction with the license of its applications, the Company markets
a  proprietary  application  development environment, including its own fourth
generation  language.  In the event that the Company's proprietary application
development  environment  does  not  keep  pace with the technological changes
required by its customers, there can be no assurance that the Company would be
able  to modify its proprietary application development environment or rewrite
its  applications,  and  the  inability  or  delays  in  doing so could have a
material  adverse  effect  on the Company's business or results of operations.

     Because  the  Company  provides  its  licensees  with  the source code to
certain Company licensed applications, licensees have the ability to customize
such applications.  However, there can be no assurance that all licensees will
appropriately  isolate  their customizations.  As a result, the Company, while
not contractually obligated, may incur additional costs for services in excess
of  those  that  would ordinarily be required, and customer satisfaction could
diminish  substantially,  resulting  in  a  material  adverse  effect  on  the
Company's  business  or  results  of  operations.

     The  market  for  the  Company's  applications  is characterized by rapid
technological  advances,  changes  in  customer  requirements and frequent new
product  introductions  and  enhancements.    The  Company's growth and future
financial performance will depend in part upon its ability to enhance existing
applications  and  to  develop  and  introduce  new  applications  that  meet
technological  advances, respond to evolving customer requirements, respond to
competitive  products  or announcements, and achieve market acceptance.  There
can  be  no  assurance  that  the Company will be successful in developing and
marketing  new  applications  or  enhancements  to  existing applications on a
timely  basis,  or  that its enhancements and new applications will adequately
address  the changing needs of the marketplace and achieve market acceptance. 
Any  such  failure  could  have  a  material  adverse  effect on the Company's
business  or results of operations.  Furthermore, programs as complex as those
offered  by the Company may contain a number of undetected errors or bugs when
they  are  first  introduced or as new versions are released.  There can be no
assurance  that, despite testing by the Company and by third-party test sites,
errors  will  not  be  found  in future applications or enhancements, with the
possible  result  of  delay  in  or  loss  of market acceptance and a material
adverse  effect  on  the  Company's  business  or  results  of  operations.

     The  competitive  factors affecting the market for the Company's software
and  services include: vendor and product reputation, availability of products
on  "popular"  computer and communications platforms, scalability, integration
with  other  enterprise applications, functionality and features, ease-of-use,
product  quality,  performance,  price, quality of support, documentation, and
training.    The relative importance of each of these factors depends upon the
market  segment.    The inability to compete effectively with respect to these
factors  could  have  a  material  adverse effect on the Company's business or
results  of  operations.

     The  Company  is  not  aware  that  its  products,  trademarks,  or other
proprietary  rights  significantly  infringe  the  property  rights  of  third
parties.    However,  there  can  be  no assurance that third parties will not
assert  infringement  claims against the Company in the future with respect to
current  or  future  products  or  that any such assertion may not require the
Company to enter into royalty arrangements or result in costly litigation.  As
the  number  of  software  products  in  the  industry  increases  and  the
functionality  of  these  products  further overlap, the Company believes that
software  developers  may become increasingly subject to infringement claims. 
Any such claims, with or without merit, can be time consuming and expensive to
defend.

     Despite  the  high credit ratings on the Company's marketable securities,
there  is  no  assurance  such  agencies will not default on their obligations
which could result in losses of principal and accrued interest to the Company.

                         PART II - OTHER INFORMATION

ITEM  6.          EXHIBITS  AND  REPORTS  ON  FORM  8-K

     (a)          Exhibits
          Exhibit  11  --  Statement  re:  Computation  of  Earnings Per Share
          Exhibit  27  -  Financial  Data  Schedule

     (b)          Reports  on  Form  8-K
          No  reports  on  Form  8-K  were  filed  during  the current period.

                                  SIGNATURES

     Pursuant  to the requirements of the Securities Exchange Act of 1934, the
Registrant  has  duly  caused  this  report  to be signed on its behalf by the
undersigned,  thereunto  duly  authorized.

Dated:  August  2,  1996

SOFTWARE  ARTISTRY,  INC.


W.  Scott  Webber
President,  Chief  Executive  Officer
and  Director
(Principal  Executive  Officer)



Stephen  R.  Head
Vice  President,  Finance
Chief  Financial  Officer,
Secretary  and  Treasurer
(Principal  Financial  Officer  and
Principal  Accounting  Officer)






                                      15
<TABLE>

<CAPTION>

                                      Software Artistry, Inc.
                   Exhibit 11 -- Statement Re: Computation of Earnings Per Share
                         (Dollars in thousands, except per share amounts)

                                                       Three  Months             Six  Months
                                                       Ended June 30,           Ended June 30,
                                                      1996        1995        1996         1995
                                                   ----------  ----------  -----------  -----------
<S>                                                <C>         <C>         <C>          <C>

Primary:
 Average shares outstanding                         6,751,925   6,701,579   6,762,913    5,197,147 
 Add common shares issued upon conversion of
   Series A Redeemable Preferred Stock                     --          --          --      423,724 
 Net effect of dilutive stock options                 712,613   1,124,503     772,920    1,071,886 
                                                   ----------  ----------  -----------  -----------

 Total                                              7,464,538   7,826,082   7,535,833    6,692,757 
                                                   ==========  ==========  ===========  ===========

 Net income (loss)                                 $       86  $      862  $      (62)  $    1,156 
 Deduct dividends on Series B, C, and D
   Redeemable Preferred Stock                              --          --          --          (31)
                                                   ----------  ----------  -----------  -----------

 Adjusted net income (loss)                        $       86  $      862  $      (62)  $    1,125 
                                                   ==========  ==========  ===========  ===========

 Per share amount                                  $     0.01  $     0.11  $    (0.01)  $     0.17 
                                                   ==========  ==========  ===========  ===========

Fully diluted:
 Average shares outstanding                         6,751,925   6,701,579   6,762,913    5,197,147 
 Add common shares issued upon conversion of
   Series A, B, and C Redeemable Preferred Stock           --          --          --      914,428 
 Net effect of dilutive stock options                 712,613   1,179,544     772,920    1,179,544 
                                                   ----------  ----------  -----------  -----------

 Total                                              7,464,538   7,881,123   7,535,833    7,291,119 
                                                   ==========  ==========  ===========  ===========

 Net income (loss)                                 $       86  $      862  $      (62)  $    1,156 
 Deduct dividends on Series D
   Redeemable Preferred Stock                              --          --           -           (8)
                                                   ----------  ----------  -----------  -----------

 Adjusted net income (loss)                        $       86  $      862  $      (62)  $    1,148 
                                                   ==========  ==========  ===========  ===========

 Per share amount                                  $     0.01  $     0.11  $    (0.01)  $     0.16 
                                                   ==========  ==========  ===========  ===========
</TABLE>







<TABLE> <S> <C>
[ARTICLE] 5
                                  EXHIBIT 27
                           FINANCIAL DATA SCHEDULE


This  schedule  contains  summary  financial  information  extracted  from the
condensed  financial  statements  included  in  the Company's Form 10-Q and is
qualified in its entirety by reference to such condensed financial statements.
   

[MULTIPLIER]                        1,000
<S>                           <C>

[PERIOD-TYPE]                       3-mos
[FISCAL-YEAR-END]             DEC-31-1996
[PERIOD-END]                  JUN-30-1996
[CASH]                             11,547
[SECURITIES]                        6,383
[RECEIVABLES]                       9,754
[ALLOWANCES]                          335
[INVENTORY]                             0
[CURRENT-ASSETS]                   28,165
[PP&E]                              6,308
[DEPRECIATION]                      1,811
[TOTAL-ASSETS]                     33,770
[CURRENT-LIABILITIES]               8,747
[BONDS]                                 0
[PREFERRED-MANDATORY]                   0
[PREFERRED]                             0
[COMMON]                           22,088
[OTHER-SE]                              0
[TOTAL-LIABILITY-AND-EQUITY]       33,770
[SALES]                             4,861
[TOTAL-REVENUES]                    7,526
[CGS]                               1,906
[TOTAL-COSTS]                       1,906
[OTHER-EXPENSES]                    5,678
[LOSS-PROVISION]                        0
[INTEREST-EXPENSE]                      4
[INCOME-PRETAX]                       130
[INCOME-TAX]                           44
[INCOME-CONTINUING]                     0
[DISCONTINUED]                          0
[EXTRAORDINARY]                         0
[CHANGES]                               0
[NET-INCOME]                           86
[EPS-PRIMARY]                        0.01
[EPS-DILUTED]                        0.01

</TABLE>









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