SOFTWARE ARTISTRY INC
10-Q, 1996-11-14
PREPACKAGED SOFTWARE
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                                 UNITED STATES
                      SECURITIES AND EXCHANGE COMMISSION
                           WASHINGTON, D.C. 20549
                               ________________

                                   FORM 10-Q
                               ________________

(Mark  One)
    X     QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
                               EXCHANGE  ACT  OF  1934
                 FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 1996

                                      Or

TRANSITION REPORT PURSUANT TO SECTION 13 OF 15(D) OF THE SECURITIES
                              EXCHANGE  ACT  OF    1934
                 FOR THE TRANSITION PERIOD FROM ____ TO ____

                       Commission file number:  0-25578

                           SOFTWARE ARTISTRY, INC.
            (Exact name of registrant as specified in its charter)


                    Indiana                                35-1731589
(State  or  other  jurisdiction  of  organization)      (I.R.S. Employer
                                                     Identification  Number)

  9449  Priority  Way  West  Drive,  Indianapolis,  IN        46240
     (Address  of  principal  executive  offices)           (Zip Code)


                                (317) 843-1663
             (Registrant's telephone number, including area code)

Indicate  by  check  mark  whether  the  registrant  (1) has filed all reports
required  to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934  during  the  preceding  12  months  (or for such shorter period that the
registrant  was  required  to  file such reports), and (2) has been subject to
such  filing  requirement  for  the  past  90  days.
     Yes          X                    No

As  of  November  5, 1996, there were 6,712,508 shares of Common Stock, no par
value,  outstanding.




                           SOFTWARE ARTISTRY, INC.
                                  FORM 10-Q
                              TABLE OF CONTENTS

                                                                         Page
                                                                         ----
PART I   FINANCIAL INFORMATION

ITEM 1.  Financial Statements

         Condensed Consolidated Balance Sheets --
         As of September 30, 1996 and December 31, 1995                   3

         Condensed Consolidated Statements of Income --
         For the three months and nine months 
         ended September 30, 1996 and 1995                                4

         Condensed Consolidated Statements of Cash Flows --
         For the nine months ended September 30, 1996 and 1995            5

         Notes to Condensed Consolidated Financial Statements             6

ITEM 2.  Management's Discussion and Analysis of Financial Condition
         and Results of Operations                                        8

PART II  OTHER INFORMATION

ITEM 6.  Exhibits and Reports on Form 8-K                                15

         Signatures                                                      15

<PAGE>

                        PART I - FINANCIAL INFORMATION

ITEM  1.    FINANCIAL  STATEMENTS

<TABLE>
<CAPTION>
                                           SOFTWARE ARTISTRY, INC.
                                   CONDENSED CONSOLIDATED BALANCE SHEETS
                                           (DOLLARS IN THOUSANDS)

                                                            September 30,   December 31,
                                                                1996            1995
                                                            ------------    ------------
                                                             (Unaudited)
<S>                                                               <C>            <C>   
            Assets
- ----------------------------                                        
Current assets:
 Cash and cash equivalents                                      $7,020          $15,816
 Marketable securities                                          10,272            2,263
 Trade account receivables, net                                  9,972           12,442
 Prepaid expenses and other current assets                         794              672
 Deferred income taxes                                             103              103
                                                               -------          -------
   Total current assets                                         28,161           31,296

Property and equipment, net                                      4,524            3,318
Capitalized software development costs, net                      1,144              820
Other assets                                                        61               60
                                                               -------          -------
   Total assets                                                $33,890          $35,494
                                                               =======          =======

       Liabilities and Stockholders' Equity
- -------------------------------------------------------
Current liabilities: 
 Notes payable and capitalized leases                          $     4          $    22
 Accounts payable and accrued expenses                           1,270            1,095
 Accrued compensation and related expenses                         986            1,527
 Income taxes payable                                              636              877
 Deferred revenues                                               6,367            5,873
                                                              --------         --------
   Total current liabilities                                     9,263            9,394

Deferred income taxes                                              462              462
                                                              --------          -------
   Total liabilities                                             9,725            9,856
                                                              --------          -------

Stockholders' equity:
 Common stock, no par value; 10,000,000 shares
   authorized, 6,702,691 and 6,777,148 shares
   outstanding at September 30, 1996 and
   December 31,1995, respectively                               21,382           23,103
 Retained earnings                                               2,783            2,535
                                                              --------         --------
   Total stockholders' equity                                   24,165           25,638
                                                              --------         --------
   Total liabilities and stockholders' equity                 $ 33,890          $35,494
                                                              ========         ========
</TABLE>

                           See accompanying notes.

<PAGE>

<TABLE>
<CAPTION>
                                                 SOFTWARE ARTISTRY, INC.
                                       CONDENSED CONSOLIDATED STATEMENTS OF INCOME
                                         (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
                                                       (UNAUDITED)


                                         Three Months Ended            Nine Months Ended
                                            September 30,                September 30,
                                            1996    1995                  1996     1995
                                           ------  ------                -------  ------
<S>                                         <C>      <C>                   <C>       <C>
Revenues:
 Initial license fees                      $5,418  $4,573               $13,869  $11,599
 Renewal license fees and services          2,843   1,860                 7,990    4,775
                                           ------  ------                ------   ------
  Total revenues                            8,261   6,433                21,859   16,374
                                           ------  ------                ------   ------

Operating expenses:
 Costs of license fees                        475     395                 1,283      990
 Costs of renewal license fees and services 1,786   1,263                 4,458    3,007
 Sales and marketing                        3,515   2,272                10,195    6,250
 Product development                        1,413     752                 3,581    1,980
 General and administrative                   806     574                 2,326    1,458
 Severance charge                              --      --                   207       --
                                           ------  ------                ------   ------
   Total operating expenses                 7,995   5,256                22,050   13,685
                                           ------  ------                ------   ------

Income (loss) from operations                 266   1,177                  (191)   2,689
Interest income, net                          204     224                   567      491
                                           ------  ------                ------   ------
Income before income taxes                    470   1,401                   376    3,180
Provision for income taxes                    160     490                   128    1,113
                                           ------  ------                ------   ------
Net income                                  $ 310   $ 911                 $ 248  $ 2,067
                                           ======  ======                ======   ======

Primary:
 Net income per share                      $ 0.04  $ 0.12                 $0.03   $ 0.29
                                           ======  ======                ======   ======
 Shares used in computing net income per share7,413  7,725                7,499    6,969
                                           ======  ======                ======   ======

Fully diluted:
 Net income per share                      $ 0.04  $ 0.12                $ 0.03   $ 0.28
                                           ======  ======                ======   ======
 Shares used in computing net income per share7,413  7,725                7,499    7,460
                                           ======  ======                ======   ======
</TABLE>
                           See accompanying notes.
<PAGE>

<TABLE>
<CAPTION>
                                                  SOFTWARE ARTISTRY, INC.
                                     CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                                      (IN THOUSANDS)
                                                        (UNAUDITED)

                                                                      Nine Months Ended
                                                                        September 30,
                                                                       1996       1995
                                                                     ---------  ---------
<S>                                                                     <C>        <C>
Operating activities:
 Net income                                                           $    248   $  2,067
 Items not affecting cash provided by operations:
   Depreciation and amortization of property and equipment               1,083        461
   Amortization of software development costs                              284        121
   Change in allowance for doubtful accounts                              (118)        41
   Disposition of equipment                                                 --         11
   Amortization of financing costs                                          --          1
   Changes in assets and liabilities:
     Trade accounts receivable                                           2,588         (3)
     Prepaid expenses and other current assets                            (122)      (494)
     Accounts payable and accrued expenses                                 175       (442)
     Accrued compensation and related expenses                            (541)      (778)
     Income taxes payable                                                 (241)        93
     Deferred revenues                                                     494        483
                                                                      ---------   --------
   Net cash provided by operations                                       3,850      1,761
                                                                      ---------   --------
Investing activities:
 Purchase of marketable securities, net                                 (8,009)   (10,935)
 Purchase of property and equipment                                     (2,289)    (1,236)
 Capitalization of software development costs                             (608)      (450)
 Increase in other assets                                                   (1)        (8)
                                                                      ---------   --------
   Net cash used in investing activities                               (10,907)   (12,629)
                                                                      ---------   --------
Financing activities:
 Proceeds from issuance of common stock, net of issuance costs              --     19,741
 Proceeds from exercise of stock options                                   307        204
 Income tax benefit related to stock option exercise                        --         57
 Purchase of common stock                                               (2,028)        --
 Redemption of Series D preferred stock                                     --       (563)
 Payment of accumulated dividends on preferred stock                        --       (519)
 Payment of interest payable to stockholders                                --       (362)
 Principal payments on equipment obligations                               (18)       (27)
                                                                      ---------    -------
   Net cash provided (used) by financing activities                     (1,739)     8,531
                                                                      ---------    -------
Change in cash and cash equivalents                                     (8,796)     7,663
Cash and cash equivalents, beginning of period                          15,816        398
                                                                      ---------    -------
Cash and cash equivalents, end of period                              $  7,020    $ 8,061
                                                                      =========    =======
Supplemental disclosures:
 Cash paid for:
   Interest expense                                                   $     4     $    14
   Income taxes                                                           369         751
 Noncash investing and financing activities:
   Transfer of preferred stock to common stock                             --       2,900
   Dividends accrued on preferred stock                                    --          31
</TABLE>
                           See accompanying notes.
<PAGE>


                            SOFTWARE ARTISTRY, INC.
             NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  (UNAUDITED)

     Software  Artistry,  Inc.  (the  "Company")  develops,  internationally
markets,  and  supports  a  family  of  internal and external customer support
software  applications.   To date, a significant portion of revenues have been
generated  from North American customers, although sales to non-North American
customer  have  been increasing.  The Company does not have a concentration of
credit  risk  in  any  one  industry,  geographic  region,  or  customer.

A  significant  portion of the Company's revenues are derived from licenses of
Expert  Advisor,  a  complete  problem  management  system designed to resolve
customer  problems.

The  condensed  consolidated  financial statements include the accounts of the
Company  and  its  wholly-owned  subsidiaries.    All significant intercompany
balances  and  transactions  have  been  eliminated.

1.    BASIS  OF  PRESENTATION
     The accompanying interim condensed consolidated financial statements have
been  prepared  by  the  Company  pursuant to the rules and regulations of the
Securities  and  Exchange  Commission  regarding interim financial reporting. 
Accordingly, they do not include all of the information and footnotes required
by  generally accepted accounting principles for complete financial statements
and  should  be read in conjunction with the consolidated financial statements
and  notes  thereto  included  in  the  Company's  1995  Annual  Report  to
Shareholders.   In management's opinion, this information has been prepared on
the  same  basis  as the annual consolidated financial statements and includes
all  adjustments  (consisting  only  of  normal  and  recurring  adjustments)
necessary  for  a  fair  presentation  of  the  information.

The  operating  results for the interim periods are not necessarily indicative
of  the  results  of  operations  for  the  full  year.

2.    CASH,  CASH  EQUIVALENTS,  AND  MARKETABLE  SECURITIES
     The  Company  considers  all highly liquid investments with a maturity of
three  months  or  less  to  be  cash  equivalents.    Those  instruments with
maturities  between  three  and  twelve months are considered to be short-term
marketable  securities.    Cash  equivalents and marketable securities consist
primarily of U.S. government securities, municipal issues and interest-bearing
deposits  with  major  banks.

In  accordance  with  Statement  of  Financial  Accounting  Standards No. 115,
"Accounting  for  Certain  Investments  in  Debt  and  Equity Securities," the
Company classifies all of its marketable debt securities as available-for-sale
securities.    These  securities are valued at their fair value.  There was no
significant  difference  between  cost and fair value at September 30, 1996 or
December  31,  1995.

3.    CAPITALIZED  SOFTWARE  DEVELOPMENT  COSTS
     Software development costs are accounted for in accordance with Statement
of  Financial  Accounting  Standards  No.  86,  "Accounting  for  the Costs of
Computer  Software  to  be  Sold,  Leased,  or  Otherwise  Marketed."    Costs
associated  with  the  planning  and  designing phase of software development,
including  coding  and testing activities necessary to establish technological
feasibility,  are classified as product development and expensed as incurred. 
Once  technological feasibility has been determined, additional costs incurred
in  development, including coding, testing, and product quality assurance, are
capitalized.

Amortization  is  provided  on  a  product-by-product basis over the estimated
economic  life  of  the  software,  not  to  exceed  three  years,  using  the
straight-line  method.    This method results in greater amortization than the
ratio of current year gross product revenues to current and anticipated future
gross product method.  Amortization  commences when a product is available for
general  release  to customers. Unamortized capitalized costs determined to be
in excess of the net realizable value of a product are expensed at the date of
such  determination.

<PAGE>
Capitalized  software  development costs consists of the following amounts (in
thousands):
<TABLE>
<CAPTION>
                                                 September 30,    December 31,
                                                     1996             1995
                                                ---------------   ------------
                                                  (Unaudited)
<S>                                                  <C>                <C>
Capitalized costs                                   $  1,612         $  1,004
Less accumulated amortization                            468              184
                                                    --------         --------
                                                    $  1,144         $    820
                                                    ========         ========
</TABLE>

4.          NET  INCOME  PER  SHARE
     Primary  net income per share is computed based upon the weighted average
number  of common and common equivalent shares outstanding and gives effect to
certain  adjustments.    Common  equivalent  shares  include outstanding stock
options  and,  for  periods  prior  to  1996,  Series A redeemable convertible
preferred  stock;  such  stock  was  redeemed in connection with the Company's
initial  public offering in March 1995.  Common equivalent shares are included
in  the  per  share  calculation  using  the  modified  treasury stock method.

     Fully  diluted  net  income  per  share is computed in the same manner as
primary  net  income per share, except that all outstanding shares of Series B
and  C  redeemable  convertible  preferred  stock  are  assumed  to  have been
converted  to  common  stock  at  the  time  of  issuance.
5.          USE  OF  MANAGEMENT  ESTIMATES
     The  preparation  of  financial  statements  in conformity with generally
accepted  accounting  principles  requires  management  to  make estimates and
assumptions  that  affect  the  amounts  reported  in  the unaudited condensed
financial statements and accompanying notes.  Actual results could differ from
those  estimates.
6.          SEVERANCE  CHARGE
     Severance  charge  amounts  include the compensation and benefits expense
resulting  from  certain  management  separations.
7.          RECLASSIFICATIONS
     Certain  amounts  in  the 1995 unaudited condensed consolidated financial
statements  have  been  reclassified  to  conform  to  the  1996 presentation.

<PAGE>
                           SOFTWARE ARTISTRY, INC.

ITEM  2.    MANAGEMENT'S  DISCUSSION  AND  ANALYSIS OF FINANCIAL
CONDITION AND RESULTS  OF  OPERATIONS

     This report includes a number of forward-looking statements which reflect
the  Company's  current  views  with  respect  to  future events and financial
performance.    These  forward-looking statements are subject to certain risks
and  uncertainties,  including  those  discussed  in the Company's 1995 Annual
Report  to  Shareholders  and  Form 10-K for the year ended December 31, 1995,
that  could  cause actual results to differ materially from historical results
or  those  anticipated.   In this report, the words "anticipates," "believes,"
"plans,"  "expects,"  or  similar  expressions  identify  forward-looking
statements.    Readers  are  cautioned  not  to  place undue reliance on these
forward-looking statements, which reflect management's analysis only as of the
date  hereof.   The Company undertakes no obligation to update this discussion
except  as  may  be  legally  required  in  its  reporting  statements.

RESULTS  OF  OPERATIONS
     The  following  table  sets  forth  certain income and expense items as a
percentage  of  total revenues, and the percentage change in dollar amounts of
such  items,  for the three and nine months ended September 30, 1996 and 1995.

<TABLE>
<CAPTION>
                                                              Period to Period Change
                                                           ----------------------------
                                 Three Months  Nine Months     Three Months   Nine Months
                                     Ended September 30,          Ended September 30, 
                                                                     1996 Compared
                                 1996   1995   1996   1995        to 1995      to 1995
                                 ----   ----   ----   ----        -------      -------
<S>                               <C>    <C>    <C>    <C>          <C>          <C>
Revenues:
 Initial license fees              66%   71%    63%    71%           18%         20%
 Renewal license fees and services 34    29     37     29            53          67
                                 ----- -----  -----  -----
   Total revenues                 100   100    100    100            28          33
                                 ----- -----  -----  -----
Operating expenses:
 Costs of license fees              6     6      6      6            20          30
 Costs of renewal license fees
                  and services     22    20     20     19            41          48
 Sales and marketing               42    35     47     38            55          63
 Product development               17    12     16     12            88          81
 General and administrative        10     9     11      9            40          60
 Severance charge                  --    --      1     --             *           *
                                 ----- -----  -----  -----
   Total operating expenses        97    82    101     84            52          61
                                 ----- -----  -----  -----
Income (loss) from operations       3    18     (1)    16           (77)          *

Interest income, net                3     3      3      3            (9)         15
                                 ----- -----  -----  -----
Income before income taxes          6    21      2     19           (66)        (88)
Provision for income taxes          2     7      1      6           (66)        (88)
                                 ----- -----  -----  -----
Net income                          4%   14%     1%    13%          (66)        (88)
                                 ===== =====  =====  ===== 
* Not a meaningful percentage
</TABLE>

     General
     The  Company  has  recognized less North American initial license fees in
1996  compared to 1995 (as discussed later in Initial License Fees).  However,
the  Company  made  a  strategic  decision  to  continue  increasing sales and
marketing  activities,  product  development  activities,  and  general  and
administrative  expenses  during  the second and third quarters of 1996.  As a
result  of  the  reduced North American initial license fees and the strategic
investing  decision, sales and marketing, product development, and general and
administrative  expenses  were  a greater percentage of total revenues in 1996
compared  to  the corresponding periods in 1995.  The Company anticipates that
expenses  in  these  areas  may  continue  to  be a higher percentage of total
revenues for 1996 compared to the corresponding periods in 1995.  In addition,
the  Company  expects  an  increase  in  its current dollar level of sales and
marketing  activities  during  the  fourth  quarter  of  1996.

<PAGE>
Revenues
The  Company's revenues are derived from initial license fees, renewal license
fees, and services. The Company recognizes initial license fees upon shipment.
The  Company  unbundles  the  initial  product  support  revenue (typically 12
months)  and services revenue included in the license agreement and recognizes
these  revenues  in  renewal  license fees and services. The Company's license
agreements  do  not  provide  a  right  of  return.  Continued  support of the
Company's software typically requires the payment of an annual license renewal
fee  which  is offered at 18% of the then current initial license fee. Renewal
license  fees  include customer technical support and product enhancements and
are  recognized  ratably  over  the  term  of  the license period. The Company
provides  a  comprehensive  range  of  services,  including  consulting  and
education; services revenue is recognized at the time the service is provided.
Allowances  are  maintained  for  potential credit losses, which have not been
significant  to  date.

Initial  License  Fees
     Initial  license  fee  revenues  increased by 18% to $5.4 million for the
quarter  ended  September  30,  1996,  from $4.6 million for the quarter ended
September  30,  1995.    For  the  nine month period ended September 30, 1996,
initial  license  fees  revenues  increased by 20% to $13.9 million from $11.6
million  for  the  comparable  1995  period.   The continued growth in initial
license  fee  revenues  is  primarily a result of expanding the European sales
force  and  distributor  sales  channels  and  increased  marketing  efforts.

North American initial license fees were $3.4 million and $4.5 million for the
three  months  ended  September 30, 1996 and 1995, respectively.  For the nine
month  periods  ended  September  30,  1996  and  1995, North American initial
license  fees  were  $9.9 million and $10.9 million.  The results in the third
quarter  and  first  nine  months  of  1996  reflect  the effects of increased
domestic competitive pressures and the impact of the change in warranty period
(discussed  below  in  last  paragraph  of  Initial  License  Fees).

Initial  license  fees from outside North America were $2.0 million, or 37% of
total  initial license fee revenues, for the quarter ended September 30, 1996,
compared  with  $112,000,  or 2% of total initial license fee revenues, in the
same  period  in  1995.    For the nine month period ended September 30, 1996,
initial  license  fees  from  outside  North America were $4.0 million, or 29%
compared  with  $609,000,  or 5% of total initial license fee revenues, in the
same  period in 1995.  The increase in non-North American initial license fees
is primarily the result of increased sales and marketing activities in Europe.
 During 1995, the Company added both a Vice President, European Operations and
a  Vice  President,  Asia/Pacific  Operations.    The  Company  expects  that
international  revenue  will continue to be a larger portion of total revenues
during  the  remainder  of  1996  than  in  1995.

Beginning on April 1, 1996, the Company extended its standard warranty period,
which  includes initial product support, from three months to 12 months on all
new contracts. As a result of extending the standard warranty period, a larger
percentage  of  each  contract  is  now  unbundled,  which may have negatively
impacted  the amount of initial license fee revenues recognized in the quarter
ended  September  30,  1996.    However, the impact of this change in standard
warranty  period  cannot  be  conclusively  determined  due to various factors
involved  in  the  contract  negotiation  process.

Renewal  License  Fees  and  Services
     Renewal  license  fees  include  a portion of initial license fee amounts
representing  support  (unbundled  from  the  initial  license fee) and annual
license  renewals.    Renewal  license  fee  revenues increased by 61% to $1.7
million in the three months ended September 30, 1996 from $1.1 million for the
comparable  period  in  1995.    For the nine month period ended September 30,
1996,  renewal license fee revenues increased by 72% to $4.9 million from $2.9
million  for  the  comparable  1995  period.    These  increases are due to an
expanded user base as a result of an increased number of product installations
and  license  expansions.

Services  revenues  increased  by  42% to $1.1 million in the third quarter of
1996  from  $785,000  in the third quarter of 1995.  For the nine month period
ended  September  30,  1996, service revenues increased by 60% to $3.1 million
from  $1.9  million  for  the  comparable  1995  period.  These increases were
attributable  to  the  increase  in revenues from the initial licensing of the
Company's  products  and  a continuing emphasis on providing complete services
solutions  to  existing  customers.

Costs  of  License  Fees
     Costs  of  license  fees  consist  primarily  of  third party royalty and
commission  payments, product media, documentation, duplication, shipment, and
amortization of capitalized software costs. Costs of license fees increased by
20%  in  the  third  quarter of 1996 and 30% for the first nine months of 1996
from  comparable  periods  in  1995.   Costs of license fees represented 6% of
total  revenues  for each of the periods presented.  The Company expects these
costs  to  remain  a similar percentage of total revenues for the remainder of
1996.

Costs  of  Renewal  License  Fees  and  Services
     Costs of renewal license fees and services consist primarily of the costs
of  providing  customer  technical support, consulting, education, and account
management. Costs of renewal license fees and services constituted 22% and 20%
of total revenues and 63% and 68% of renewal license fees and services revenue
in  the  third  quarters  of  1996  and  1995, respectively.  Costs of renewal
license  fees  and  services constituted 20% and 19% of total revenues and 56%
and  63% of renewal license fees and services revenue in the first nine months
of  1996 and 1995, respectively.  The dollar increase was due primarily to the
growth  in  the  Company's  installed customer base and the growth of customer
technical  support,  consulting, training, and account management staff. These
costs  increased  as  a  percentage  of  total revenue also in part due to the
increase  in  services  revenues.    The Company anticipates that the costs of
renewal  license  fees  and  services  will  increase  in  dollars  during the
remainder  of  1996  compared  to  1995.

Sales  and  Marketing
     Sales  and  marketing  expenses were 42% and 35% of total revenues in the
third  quarters  of  1996  and 1995, respectively.  For the nine month periods
ended  September  30, 1996 and 1995, sales and marketing expenses were 47% and
38%  of  total  revenues,  respectively.    The  dollar  increase in sales and
marketing  expenses  was due to both an increase in domestic and international
sales  staff  and  a  significant  expansion  of marketing expenses, including
increased  staff and promotional activities.  The Company anticipates that the
dollar  amount  of  sales  and marketing expenses will continue to be a higher
percentage  of  revenues  in  1996  compared  to  1995.

Product  Development
     The  following table sets forth information regarding product development
costs  (dollar  amounts  in  thousands):

<TABLE>
<CAPTION>
                                       Three  months  ended      Nine  months  ended
                                           September  30,          September  30,
                                           1996     1995           1996     1995
                                         -------   ------        -------   -------
<S>                                        <C>      <C>             <C>      <C>
Total product development costs           $1,625   $ 928          $4,189    $2,430
Costs capitalized                            212     176             608       450
                                         -------   ------        -------    -------
  Product development expense             $1,413   $ 752          $3,581    $1,980
                                         =======   ======        =======    =======
Amortization of capitalized software
 development costs (included in costs
 of license fees)                         $  118   $  42          $  284    $  121

Percentage of costs capitalized               13%     19%             14%       19%
Percentage of costs capitalized,
 net of amortization                           6%     15%              7%       14%
</TABLE>

Product  development  expenses  were 17% and 12% of total revenues in the
third  quarter  of  1996  and  1995, respectively.  For the nine month periods
ended  September  30, 1996 and 1995, product development expenses were 16% and
12%  of  total revenues, respectively.  The increase in dollar amounts was due
primarily to the growth of the product development staff. The Company plans to
hold  development  costs steady in the fourth quarter of 1996  relative to the
third  quarter  of  1996.

The  Company  capitalized  software  development  costs  in  accordance  with
Statement  of Financial Accounting Standards No. 86, "Accounting for the Costs
of  Computer  Software  to be Sold, Leased or Otherwise Marketed." The amounts
capitalized  are  dependent  on  the  specific activities that the development
staff  is engaged in during each year.  Capitalized software development costs
are  amortized  over  the  estimated life of the related products (up to three
years)  and  amounts  amortized  are  included  in  the costs of license fees.

General  and  Administrative
     General  and  administrative expenses include the costs of finance, human
resources, information systems, and administrative departments of the Company.
General  and  administrative  represented 10% and 9% of total revenue for the
third  quarters  of  1996  and 1995, respectively.  For the nine month periods
ended  September  30,  1996 and 1995, general and administrative expenses were
11%  and  9%  of  total  revenues, respectively.  The dollar increase resulted
primarily  from  additional  personnel and other costs incurred to support the
growth  of  the  Company's  operations.

Severance  Charge
     Severance  charge  amounts  include the compensation and benefits expense
resulting  from  certain  management  separations during the second quarter of
1996.

Interest  Income,  Net
     Interest  income,  net was $204,000 and $224,000 in the third quarters of
1996  and 1995, respectively. This decrease was primarily attributable to 1996
stock  repurchases, which have totaled $2.0 million. For the first nine months
of  1996,  interest  income  increased  to  $567,000  from  $491,000  for  the
comparable  1995  period.    This  increase  was due to interest earned on the
proceeds  of  the  Company's  initial  public  offering  in  March  1995.

 In  January  1996,  the  Company  announced  a stock repurchase plan of up to
500,000 shares of its common stock. To the extent that the Company repurchases
common  stock  as authorized, interest rates change, cash is generated or used
by  operations,  and cash is used to purchase property and equipment, interest
income  will  be  affected.

LIQUIDITY  AND  CAPITAL  RESOURCES
     In  March  1995,  the  Company  completed  the  sale of equity securities
through  the  initial public offering of its common stock. As a result of this
offering,  the  Company  recorded  proceeds  of  $19.7 million, net of related
underwriting  discount  and  offering  expenses.    The Company generated $3.9
million  and  $1.8  million  of cash from operations for the nine months ended
September  30,  1996  and  1995,  respectively.   For 1996, this amount is due
primarily  to  a  decrease  in  account receivables and non-cash expenses.  In
1995,  the  amount  was  due  primarily  to  net  income.

     Account  receivables  decreased  to  $10.0 million from $12.4 million and
deferred revenues increased to $6.4 million from $5.9 million at September 30,
1996  from  December  31,  1995,  respectively.    The  decrease  in  accounts
receivable  is  primarily  attributable to the lower amount of initial license
fee  revenues  in the third quarter of 1996  compared to the fourth quarter of
1995.    The  Company  calculates  days sales outstanding as (i) the amount of
accounts  receivable  at  quarter  end  (ii)  divided  by the sum of quarterly
revenues  and  the  change  in  deferred  revenues (iii) multiplied by 90. The
Company believes this calculation to be relevant because deferred revenues (in
addition  to  recognized  revenues)  are  typically  billable,  and  therefore
contribute  to  the  increase  in  account  receivable  each  period.

     Days  sales  outstanding  were  107 days as of September 30, 1996 and 102
days  as  of  September  30,  1995.  These  nearly  equivalent  amounts  are
attributable  to the similar concentration of licensing activity at the end of
the  third quarters of 1996 and 1995.  This 1996 amount is also due in part to
a substantially greater percentage of 1996 contracts with customers outside of
North  America  (see  Initial  License  Fees discussion).  Payments from these
customers  take  longer,  on  average,  to  collect.    Also,  a number of the
Company's  contracts  are  billable over an extended period of time, generally
four  to  six months. Given the expected continuing concentration of licensing
activity  at  the  end  of  each  period, increasing international revenue and
certain  extended  billing terms, the Company expects that accounts receivable
and  days  sales outstanding may continue to be substantial in the foreseeable
future.

The  Company  used  $10.9  million  and  $12.6  million  for  investment
activities  in  the first three quarters of 1996 and 1995, respectively.  This
decrease is due primarily to a lower amount of marketable securities purchased
in the first nine months of 1996 compared to the same time period in 1995.  In
the first nine months of 1996 and 1995, the Company expended $2.3 million and 
$1.2  million,  respectively,  for purchases of property and equipment. Due to
planned  business  expansion, additions to property and equipment are expected
to  continue, including the purchase of equipment for new employees, upgrading
equipment  for  existing  employees,  and  potential  expansion  of  Company
facilities.  As of September 30, 1996, the Company had no material commitments
for  capital  expenditures.

In  January  1996  the  Company  announced  that  the  Board of Directors
authorized  the  Company  to  purchase  up  to 500,000 of the Company's common
stock. During the three months ended September 30, 1996, the Company purchased
102,500  shares  at  a cost of $775,000 and for the first nine months of 1996,
the  Company  purchased  242,500  shares  at  a  cost  of  $2.0  million.

As  of  September 30, 1996, the Company had $7.0 million of cash and cash
equivalents,  $10.3  million of short-term investments, and working capital of
$18.9  million.   In addition, at September 30, 1996 the Company had a working
capital  line  of  credit  of $2.0 million.  Management believes that existing
cash  balances  and  marketable securities, cash flow from operations, and the
line  of  credit commitment will be sufficient to meet the Company's currently
anticipated  working  capital  and  capital  expenditure requirements at least
through  the  next  twelve  months.

In October 1996 the Company signed a lease for a new corporate office facility
in  the same vicinity as its current corporate office.  The expected occupancy
date  is  January  1998.  The new facility is considered necessary to meet the
expected  growth  in  company  staff.    The lease commitment is substantially
greater  than  the  current  lease,  but  is relatively comparable in cost per
square  foot.   In connection with this relocation, there may be capital costs
incurred  by  the  company for leasehold improvements and other equipment.  In
connection  with  the  Company's decision to remain in Indiana, state and city
tax  credits  are available which could aggregate more than $10 million over a
ten  year  period  beginning  in  1998.

OTHER  CONSIDERATIONS
     In  addition to the other information set forth in this report, there are
certain  risks  that  should  be considered with regard to the Company and its
Common  Stock.   The following section lists some, but not all, of these risks
and uncertainties which may cause a significant impact on the Company's future
results  of  operations.   This section should be read in conjunction with the
Company's  1995 Annual Report to Shareholders and Form 10-K for the year ended
December  31,  1995.

The  Company may experience significant fluctuations in operating results
depending  upon  many  factors,  including,  among  others,  the timing of new
application  announcements  and  releases  by the Company and its competitors,
budgeting cycles of its customers, demand for the Company's products, the size
and  timing  of  customer  orders,  changes  in  the  proportion  of  revenues
attributable  to license fees versus renewal fees and services, changes in the
level of operating expenses, and general economic conditions. As a result, the
Company  believes  that  period-to-period  comparisons  are  not  necessarily
meaningful  and  should  not  be  relied  upon  as  an  indication  of  future
performance.

Although  the  Company  has  experienced  rapid growth in recent periods, such
growth  rates  may  not  be  sustainable  and  may not be indicative of future
operating results. The Company's continued growth will depend in part upon its
ability  to  enhance  existing  applications  and  develop  and  introduce new
applications  that  are technologically advanced, respond to evolving customer
requirements,  respond  to  competitive products or announcements, and achieve
market  acceptance  of  its  products.

The  Company's  quarterly  operating results fluctuate from quarter to quarter
with  the  fourth  quarter  historically having the highest total revenues and
operating  income.  The  Company believes that this pattern will repeat in the
future.

The  trading  price  of  the  Company's  Common Stock could be subject to wide
fluctuations  in  response  to quarterly variations in the Company's operating
results,  announcements  of  new  products or technological innovations by the
Company  or  its  competitors, as well as other events or factors.  Changes in
earnings  estimates  made by brokerage firms and industry analysts relating to
the  market  in which Software Artistry does business, or relating to Software
Artistry  specifically,  have  in  the  past  resulted and could in the future
result in an immediate and adverse effect on the market price of the Company's
Common Stock.  In addition, the stock market has from time to time experienced
extreme  price  and  volume fluctuations, which have particularly affected the
market  prices  of securities of many high-technology companies and which have
often  been  unrelated  to  the operating performance of these companies.  The
broad  market  fluctuations  may  adversely  affect  the  market  price of the
Company's  Common  Stock.

The  Company currently derives substantially all of its revenue from SA-Expert
Advisor  and  related  products and services and expects this concentration to
continue  for  the  foreseeable  future.    As  a result, any factor adversely
affecting the demand for, or pricing of SA-Expert Advisor and related products
and  services  would  have a material adverse effect on the Company's business
and  results  of  operations.  The Company's future financial performance will
depend  significantly on the successful development and customer acceptance of
new  and  enhanced  versions  of  SA-Expert  Advisor  and  other  products.

The  Company  believes that its future success will depend upon its ability to
attract,  motivate,  and  retain qualified personnel, including key members of
senior  management  and  members  of the Company's sales force and development
staff.   Competition for such personnel is intense.  The inability to hire and
retain  qualified  personnel  could  have  a  material  adverse  effect on the
Company's business or results of operations.  In addition, the rapid growth in
the Company's customer base and expansion of its applications have placed, and
are  expected  to  continue to place, a strain on the Company's management and
other  resources.  The Company's future performance will depend in part on its
ability  to  implement  and improve its operational, financial, and management
information  systems  and  to  hire,  train,  and  manage  its  employees.

In  conjunction  with  the  license of its applications, the Company markets a
proprietary  application  development  environment,  including  its own fourth
generation  language.  In the event that the Company's proprietary application
development  environment  does  not  keep  pace with the technological changes
required by its customers, there can be no assurance that the Company would be
able  to modify its proprietary application development environment or rewrite
its  applications,  and  the  inability  or  delays  in  doing so could have a
material  adverse  effect  on the Company's business or results of operations.

Because  the  Company  provides  its licensees with the source code to certain
Company  licensed  applications,  licensees have the ability to customize such
applications.    However,  there  can  be no assurance that all licensees will
appropriately  isolate  their customizations.  As a result, the Company, while
not contractually obligated, may incur additional costs for services in excess
of  those  that  would ordinarily be required, and customer satisfaction could
diminish  substantially,  resulting  in  a  material  adverse  effect  on  the
Company's  business  or  results  of  operations.

The  market  for  the  Company's  applications  is  characterized  by  rapid
technological  advances,  changes  in  customer  requirements and frequent new
product  introductions  and  enhancements.    The  Company's growth and future
financial performance will depend in part upon its ability to enhance existing
applications  and  to  develop  and  introduce  new  applications  that  meet
technological  advances, respond to evolving customer requirements, respond to
competitive  products  or announcements, and achieve market acceptance.  There
can  be  no  assurance  that  the Company will be successful in developing and
marketing  new  applications  or  enhancements  to  existing applications on a
timely  basis,  or  that its enhancements and new applications will adequately
address  the changing needs of the marketplace and achieve market acceptance. 
Any  such  failure  could  have  a  material  adverse  effect on the Company's
business  or results of operations.  Furthermore, programs as complex as those
offered  by the Company may contain a number of undetected errors or bugs when
they  are  first  introduced or as new versions are released.  There can be no
assurance  that, despite testing by the Company and by third-party test sites,
errors  will  not  be  found  in future applications or enhancements, with the
possible  result  of  delay  in  or  loss  of market acceptance and a material
adverse  effect  on  the  Company's  business  or  results  of  operations.

The  competitive  factors  affecting the market for the Company's software and
services  include:  vendor and product reputation, availability of products on
"popular" computer and communications platforms, scalability, integration with
other  enterprise  applications,  functionality  and  features,  ease-of-use,
product  quality,  performance,  price, quality of support, documentation, and
training.    The relative importance of each of these factors depends upon the
market  segment.    The inability to compete effectively with respect to these
factors  could  have  a  material  adverse effect on the Company's business or
results  of  operations.

The  Company  is not aware that its products, trademarks, or other proprietary
rights  significantly infringe the property rights of third parties.  However,
there  can  be  no  assurance  that third parties will not assert infringement
claims  against  the  Company  in the future with respect to current or future
products  or that any such assertion may not require the Company to enter into
royalty  arrangements  or  result  in  costly  litigation.    As the number of
software  products  in  the  industry increases and the functionality of these
products  further  overlap,  the Company believes that software developers may
become  increasingly subject to infringement claims.  Any such claims, with or
without  merit,  can  be  time  consuming  and  expensive  to  defend.

Despite  the high credit ratings on the Company's marketable securities, there
is  no  assurance  such  agencies  will not default on their obligations which
could  result  in  losses  of  principal  and accrued interest to the Company.
<PAGE>

                         PART II - OTHER INFORMATION

ITEM  6.          EXHIBITS  AND  REPORTS  ON  FORM  8-K

     (a)          Exhibits
          Exhibit  11  --  Statement  re:  Computation  of  Earnings Per Share
          Exhibit  27  --  Financial  Data  Schedule

     (b)          Reports  on  Form  8-K
          No  reports  on  Form  8-K  were  filed  during  the current period.

                                  SIGNATURES

Pursuant  to  the  requirements  of  the  Securities Exchange Act of 1934, the
Registrant  has  duly  caused  this  report  to be signed on its behalf by the
undersigned,  thereunto  duly  authorized.

Dated:  November  13,  1996

SOFTWARE  ARTISTRY,  INC.

  /s/  W.  Scott  Webber
W.  Scott  Webber
President,  Chief  Executive  Officer
and  Director
(Principal  Executive  Officer)


  /s/  Stephen  R.  Head
Stephen  R.  Head
Vice  President,  Finance  and  Administration,
Chief  Financial  Officer,
Secretary  and  Treasurer
(Principal  Financial  Officer  and
Principal  Accounting  Officer)



<TABLE>
<CAPTION>
                                  Software Artistry, Inc.
                Exhibit 11 -- Statement Re: Computation of Earnings Per Share
                       (Dollars in thousands, except per share amounts)

                                           Three Months Ended      Nine Months Ended
                                             September 30,           September 30,
                                            1996      1995          1996      1995
                                            ----      ----          ----      ----
<S>                                        <C>        <C>           <C>       <C>
Primary:
 Average shares outstanding                6,728,010  6,729,683    6,751,194  5,683,086
 Add common shares issued upon conversion
   of Series A Redeemable Preferred Stock         --         --           --    280,931
 Net effect of dilutive stock options        684,743    994,977      747,428  1,005,082
                                           ---------  ---------    --------- ----------
 Total                                     7,412,753  7,724,660    7,498,622  6,969,099
                                           =========  =========    =========  =========

 Net income                                $     310  $     911    $     248  $   2,067
 Deduct dividends on Series B, C, and D
   Redeemable Preferred Stock                     --         --           --        (31)
                                           ---------  ---------    ---------  ----------
 Adjusted net income                       $     310  $     911    $     248  $    2,036
                                           =========  =========    =========  ==========
 Per share amount                          $    0.04  $    0.12    $    0.03  $     0.29
                                           =========  =========    =========  ==========

Fully diluted:
 Average shares outstanding                 6,728,010  6,729,683   6,751,194    5,683,086
 Add common shares issued upon conversion
   of Series A Redeemable Preferred Stock          --         --          --      771,635
 Net effect of dilutive stock options         684,816    994,977     747,428    1,005,218
                                            ---------  ---------   ---------    ---------
 Total                                      7,412,826  7,724,660   7,498,622    7,459,939
                                            =========  =========   =========    =========

Net income                                  $     310  $     911   $     248    $   2,067
 Deduct dividends on Series D
   Redeemable Preferred Stock                      --         --          --           (7)
                                            ---------  ---------   ---------    ----------
 Adjusted net income                        $     310  $     911   $     248    $   2,060
                                            =========  =========   =========    ==========
 Per share amount                           $    0.04  $    0.12   $    0.03    $    0.28
                                            =========  =========   =========    ==========
</TABLE>


<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND> 
                                  EXHIBIT 27
                           FINANCIAL DATA SCHEDULE


This  schedule  contains  summary  financial  information  extracted  from the
condensed  financial  statements  included  in  the Company's Form 10-Q and is
qualified in its entirety by reference to such condensed financial statements.
</LEGEND>

<MULTIPLIER>                        1,000
       
<S>                                 <C>

<PERIOD-TYPE>                       3-mos
<FISCAL-YEAR-END>             DEC-31-1996
<PERIOD-END>                  SEP-30-1996
<CASH>                              7,020
<SECURITIES>                       10,272
<RECEIVABLES>                      10,248
<ALLOWANCES>                          276
<INVENTORY>                             0
<CURRENT-ASSETS>                   28,161
<PP&E>                              6,751
<DEPRECIATION>                      2,227
<TOTAL-ASSETS>                     33,890
<CURRENT-LIABILITIES>               9,263
<BONDS>                                 0
                   0
                             0
<COMMON>                           21,382
<OTHER-SE>                              0
<TOTAL-LIABILITY-AND-EQUITY>       33,890
<SALES>                             8,261
<TOTAL-REVENUES>                    8,261
<CGS>                               2,261
<TOTAL-COSTS>                       2,261
<OTHER-EXPENSES>                    5,734
<LOSS-PROVISION>                        0
<INTEREST-EXPENSE>                      4
<INCOME-PRETAX>                       470
<INCOME-TAX>                          160
<INCOME-CONTINUING>                     0
<DISCONTINUED>                          0
<EXTRAORDINARY>                         0
<CHANGES>                               0
<NET-INCOME>                          310
<EPS-PRIMARY>                        0.04
<EPS-DILUTED>                        0.04
        


</TABLE>


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