PHYSICIANS HEALTH SERVICES INC
10-Q, 1996-11-14
HEALTH SERVICES
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<PAGE>

================================================================================
 
                                 UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C.  20549
                                   FORM 10-Q


(Mark One)

 X   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
- ---                                                                             
     ACT OF 1934
     For the quarterly period ended September 30, 1996.

___  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
     EXCHANGE ACT OF 1934


Commission file number 0-21098.

                        Physicians Health Services, Inc.

               (Exact name of registrant as specified in charter)

            Delaware                                    06-1116976
  (State or other jurisdiction of                     (IRS employer
   incorporation or organization)                 identification number)
 
          120 Hawley Lane                                  06611
       Trumbull, Connecticut                             (Zip Code)
(Address of principal executive offices)

       Registrant's telephone number, including area code (203) 381-6400

                                Not applicable
          ____________________________________________________________
              (Former name, former address and former fiscal year,
                         if changed since last report)


     Indicate by a check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days.                  Yes  X     No 
                                                               ----      ----


There were 5,527,823 shares of Class A Common Stock ($0.01 par value) and
3,781,680 shares of Class B Common Stock ($0.01 par value) outstanding as of
November 5, 1996.

================================================================================
<PAGE>
 
               PHYSICIANS HEALTH SERVICES, INC. AND SUBSIDIARIES

                               TABLE OF CONTENTS



PART I.   FINANCIAL INFORMATION                                         PAGE NO.
          ----------------------                                        --------

Item 1.   Financial Statements

          Condensed Consolidated Balance Sheets at       
              September 30, 1996 and December 31, 1995                      3
                                                                           
          Condensed Consolidated Statements of  Operations for the Three   
              and Nine Months Ended September 30, 1996 and 1995             4
                                                                           
          Condensed Consolidated Statements of Stockholders' Equity        
              for the Nine Months Ended September 30, 1996 and 1995         5
                                                                           
          Condensed Consolidated Statements of Cash Flows for the          
              Nine Months Ended September 30, 1996 and 1995                 6
                                                                           
          Notes to Condensed Consolidated Financial Statements              7
                                        
 
Item 2.  Management's Discussion and Analysis of
         Financial Condition and Results of Operations                      9
 

PART II.  OTHER INFORMATION
          -----------------


Item 6.  Exhibits and Reports on Form 8-K                                  12

Signatures                                                                 13
<PAGE>
 
               PHYSICIANS HEALTH SERVICES, INC. AND SUBSIDIARIES
                     CONDENSED CONSOLIDATED BALANCE SHEETS
                (DOLLARS IN THOUSANDS EXCEPT PER SHARE AMOUNTS)

<TABLE> 
<CAPTION> 
                                                   SEPTEMBER 30,   DECEMBER 30,
                                                       1996           1995
                                                   -------------   -------------
                                                    (Unaudited)
<S>                                                <C>             <C> 
ASSETS:

Current Assets                                     
    Cash and Cash Equivalents                      $      7,065    $      7,536
    Investments, Available for Sale at fair 
     value:                                             
        Fixed Securities - (amoritized cost -            83,035         102,130
         1996 - $82,891 and 1995 - $101,181)              
        Equity Securities - (amoritized cost -            1,335           1,355
         1996 - $1,417 and 1995 - $1,417)                 
    Accounts Receivable Less Allowances (1996 -
     $1,172 and 1995 - $1,050)                           38,443          31,548
    Other Receivables                                    28,115          14,815
    Advances to Participating Hospitals                   1,254           5,903
    Prepaid Expenses and Other                            1,205             204
                                                   -------------   -------------
        Total Current Assets                            160,452         163,491
Property, Plant, and Equipment
    Land                                                  8,822           3,322
    Building and Improvements                            27,204          14,645
    Furniture and Equipment                              41,351          29,817
                                                   -------------   -------------
                                                         77,377          47,784
    Less Accumulated Depreciation and 
     Amoritization                                       14,006          11,028
                                                   -------------   -------------
        Total Property, Plant, and Equipment             63,371          36,756
                                                   -------------   -------------
Other Assets                                             11,774          10,821
                                                   -------------   -------------

TOTAL ASSETS                                       $    235,597    $    211,068
                                                   =============   =============

LIABILITIES AND STOCKHOLDERS' EQUITY:

Current Liabilities                        
    Accrued Health Care Expenses                   $     39,182    $     23,878
    Unearned Premiums                                    26,765          25,022
    Amounts Due to IPA's, Physicians and
     other Providers                                     43,391          37,806
    Accounts Payable and Accrued Expenses                 6,665          14,199
    Short Term Debt                                      18,000             -
                                                   -------------   -------------
        Total Current Liabilities                       134,003         100,905


Non Current Liabilities
    Capitalized Leases                                       88             -

Excess of Net Assets Over Cost of Company Acquired        1,192           1,282

Stockholders' Equity
    Class A Common Stock, Par Value $0.01 
     per Share - Authorized 13,000,000 Shares, 
     Issued and Outstanding; 1996 - 5,521,823
     shares; 1995 - 5,310,347 shares                         55              53
    Class B Common Stock, Par Value $0.01 per 
     Share; non-transferable - authorized and 
     issued 1996 - 3,874,080 shares; 1995 -
     4,052,974 shares; voting rights - 
     10 per share                                            39              41
    Additional Paid-In Capital                           41,360          40,760
    Unrealized Appreciation of Marketable
     Securities, Net of Tax                                  18             510
    Retained Earnings                                    58,843          67,518
                                                   -------------   -------------
                                                        100,315         108,882
    Less cost of Class B Common Stock (86,400)
     Shares in Treasury                                       1               1
                                                   -------------   -------------
Total Stockholders' Equity                              100,314         108,881
                                                   -------------   -------------


TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY         $    235,597    $    211,068
                                                   =============   =============
</TABLE> 

See Notes to Condensed Consolidated Financial Statements.


                                       3
<PAGE>
 
               PHYSICIANS HEALTH SERVICES, INC. AND SUBSIDIARIES
                CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                    (IN THOUSANDS EXCEPT PER SHARE AMOUNTS)
                                  (UNAUDITED)


                                     THREE MONTHS ENDED      NINE MONTHS ENDED
                                        SEPTEMBER 30,           SEPTEMBER 30,
                                   ----------------------  ---------------------
                                      1996         1995       1996        1995
                                   ----------------------  ---------------------
REVENUES:
    Premiums                       $ 123,190   $  85,703   $ 353,442   $ 243,961
    Investment and Other Income        1,545       1,618       4,806       4,927
                                   ----------  ----------  ----------  ---------
                                     124,735      87,321     358,248     248,888

COSTS AND EXPENSES:
    Hospital Services                 46,649      24,780     130,435      78,305
    Physicians and Related 
     Health Care Services             52,726      34,242     143,284      96,257
    Other Health Care Services        10,167       4,712      30,663      12,431
    Indemnity Costs                        -         -         7,008         -
    Selling, General and 
     Administrative Expenses          23,126      14,744      61,502      40,849
    Guardian Joint Marketing 
     Expense, Net                        239         653       1,255       1,166
    Proxy Defense Costs                  -           (57)        -           843
                                   ----------  ----------  ----------  ---------
                                     132,907      79,074     374,147     229,851
                                   ----------  ----------  ----------  ---------

Interest Expense                         295        -            295         -
                                                         
Income (Loss) before Income Taxes     (8,467)      8,247     (16,194)     19,037
Income Tax Expense (Benefit)          (3,931)      3,061      (7,519)      7,047
                                   ----------  ----------  ----------  ---------

NET INCOME (LOSS)                  $  (4,536)  $   5,186   $  (8,675)  $  11,990
                                   ==========  ==========  ==========  =========

Net Income (Loss) Per 
 Common Share                      $   (0.49)  $    0.55   $   (0.93)  $    1.28
                                   ==========  ==========  ==========  =========

Weighted Average Number of Common 
 Shares Outstanding                    9,306       9,288       9,298       9,381
                                   ==========  ==========  ==========  =========


See Notes to Condensed Consolidated Financial Statements.
                                                               

                                       4
<PAGE>
 
               PHYSICIANS HEALTH SERVICES, INC. AND SUBSIDIARIES
           CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
                                (IN THOUSANDS)
                                  (UNAUDITED)

                                                NINE MONTHS ENDED
                                             SEPT. 30,     SEPT. 30,
                                               1996           1995
                                            -----------   -----------
CLASS A COMMON STOCK
    Balance at Beginning of Period           $     53      $     49
    Conversion of Class B Common Stock
     into Class A Common Stock                      2             3
                                            -----------   -----------
    Balance at End of Period                 $     55      $     52
                                            ===========   ===========

CLASS B COMMON STOCK
    Balance at Beginning of Period           $     41      $     45
    Conversion of Class B Common Stock
     into Class A Common Stock                     (2)           (3)
                                            -----------   -----------
    Balance at End of Period                 $     39      $     42
                                            ===========   ===========

ADDITIONAL PAID IN CAPITAL
    Balance at Beginning of Period           $ 40,760     $  40,514
    Exercise of Stock Options                     600            23
                                            -----------   -----------
    Balance at End of Period                 $ 41,360      $ 40,537
                                            ===========   ===========

UNREALIZED APPRECIATION (DEPRECIATION) 
 OF MARKETABLE SECURITIES, NET OF TAX
    Balance at Beginning of Period           $    510      $   (949)
    Unrealized Appreciation (Depreciation)       (492)        1,406
                                            -----------   -----------
    Balance at End of Period                 $     18      $    457
                                            ===========   ===========

RETAINED EARNINGS
    Balance at Beginning of Period           $ 67,518      $ 51,548
    Net Income (Loss)                          (8,675)       11,990
                                            -----------   -----------
    Balance at End of Period                 $ 58,843      $ 63,538
                                            ===========   ===========

TREASURY STOCK
                                            -----------   -----------
    Balance at Beginning and End of Period   $     (1)     $     (1)
                                            ===========   ===========

TOTAL STOCKHOLDERS' EQUITY
    Balance at Beginning of Period           $108,881      $ 91,206
    Exercise of Stock Options                     600            23
    Net Income (Loss)                          (8,675)       11,990
    Unrealized Appreciation (Depreciation) 
     of Marketable Securities                    (492)        1,406
                                            -----------   -----------
    Balance at End of Period                 $100,314      $104,625
                                            ===========   ===========


See Notes to Condensed Consolidated Financial Statements.

                                       5
<PAGE>
 
               PHYSICIANS HEALTH SERVICES, INC. AND SUBSIDIARIES
                CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOW
                                (IN THOUSANDS)
                                  (Unaudited)

<TABLE> 
<CAPTION> 
                                                          NINE MONTHS ENDED
                                                        SEPT. 30,    SEPT. 30,
                                                          1996         1995
                                                       ---------    ---------  
<S>                                                    <C>          <C> 
OPERATING ACTIVITIES
Net Income (Loss)                                      $ (8,675)    $ 11,990
Adjustments to Reconcile Net Income (Loss) to Net
  Cash Used by Operating Activities:
  Depreciation and Amortization                           3,011        3,305
  Provision for Doubtful Accounts                         1,035          381
  Amortization of Excess of Net Assets over Cost
   of Company Acquired                                      (90)         (90)
  Changes in Assets and Liabilities:
        Accounts Receivable - Trade                      (7,930)      (3,072)
        Other Receivables                               (13,300)      (3,834)
        Advances to Participating Hospitals               4,649          303
        Prepaid Expenses and Other                         (979)       1,480
        Accrued Health Care Expenses                     15,304       (2,820)
        Unearned Premiums                                 1,743        1,041
        Due to IPA's, Physicians and Other Providers      5,585       (8,740)
        Accounts Payable and Accrued Expenses            (7,890)      (9,945)
                                                       ---------    ---------  
Net Cash Used by Operating Activities                    (7,537)     (10,001)
 
INVESTING ACTIVITIES
  Purchases of Property, Plant, and Equipment           (29,642)      (7,930)
  Proceeds from Disposal of Equipment                        16           65
  Increase in Other Assets                                 (953)      (2,602)
  Purchases of Marketable Securities                   (186,802)    (228,744)
  Proceeds from Sales and Maturities 
   of Marketable Securities                             205,759      228,216
                                                       ---------    ---------  
Net Cash Used by Investing Activities                   (11,622)     (10,995)
 
FINANCING ACTIVITIES
  Proceeds from Revolving Credit Line                    18,000            -
  Capital Lease                                              88            -
  Exercise of Stock Options                                 600           23
                                                       ---------    ---------  
Net Cash Provided by Financing Activities                18,688           23
                                                       ---------    ---------  
Decrease in cash and cash equivalents                      (471)     (20,973)
Cash and cash equivalents at beginning of period          7,536       28,467
                                                       ---------    ---------  
Cash and cash equivalents at end of period             $  7,065     $  7,494
                                                       =========    ========= 
</TABLE> 
 
 
See Notes to Condensed Consolidated Financial Statements.


                                       6
<PAGE>
 
               PHYSICIANS HEALTH SERVICES, INC. AND SUBSIDIARIES

              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

                               SEPTEMBER 30, 1996
                                  (UNAUDITED)


1.   Basis of Presentation

     The accompanying unaudited condensed consolidated financial statements have
     been prepared in accordance with generally accepted accounting principles
     for interim financial information and with the instructions to Form 10-Q
     and Article 10 of Regulation S-X.  Accordingly, they do not include all of
     the information and footnotes required by generally accepted accounting
     principles for complete financial statements.  In the opinion of
     management, all adjustments (consisting solely of normal recurring
     accruals) considered necessary for a fair presentation have been included.
     Operating results for the nine month period ending September 30, 1996 are
     not necessarily indicative of the results that may be expected for the year
     ending December 31, 1996. For further information, refer to the
     consolidated financial statements and footnotes thereto included in the
     Physicians Health Services, Inc. and Subsidiaries' annual report on Form
     10-K for the year ended December 31, 1995.

     Certain reclassifications were made to conform prior year amounts to
     current year presentation.


2.   Stockholders' Equity and Per Share Data

     Pursuant to the Company's Certificate of Incorporation, upon conversion of
     Class B shares to Class A shares, such Class B shares are canceled and
     cannot be reissued.  Per share data are based upon the weighted average
     number of common and common equivalent shares outstanding during the
     period.  Common stock equivalent shares are excluded to the extent they
     have an antidilutive effect on per share data.


3.   Tax Provision

     The effective tax rate for the quarter and nine months ended September 30,
     1996 is a benefit of 46.4% compared to a tax provision of 37.1% and 37.0%
     for the third quarter and nine months ended September 30, 1995,
     respectively.  The effective tax rate benefited from the favorable effect
     of income from tax exempt securities which increased the tax benefit
     available in 1996 and reduced the tax provisions in 1995.

     The Company is currently under examination by the Internal Revenue Service
     (IRS) for certain prior  tax years.  Management does not expect any
     proposed adjustments which may result from the IRS' audit to have a
     material adverse impact on the Company's financial position or results of
     operations.


                                       7
<PAGE>
 
               PHYSICIANS HEALTH SERVICES, INC. AND SUBSIDIARIES

              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

                               SEPTEMBER 30, 1996
                                  (UNAUDITED)



4.   Agreements with The Guardian Life Insurance Company of America Under the
     Company's profit sharing arrangement with the Guardian in Connecticut,
     cumulative profits and losses are calculated separately for the managed
     care and indemnity business written. If both businesses are profitable, the
     profits are shared equally. If both businesses are unprofitable, each party
     retains its losses. If only one part of the business is profitable, the
     profits of the one are applied against the losses of the other. If the
     profits exceed the losses, the excess is shared equally. If the losses
     exceed the profits, the balance of the losses is retained by the business
     which incurred the loss. Based on current estimates for the third quarter
     of 1996 and the first nine months of 1996, both businesses were
     unprofitable. Accordingly, for the third quarter and nine months ended
     September 30, 1996, the Company recognized approximately $1.4 million and
     $3.6 million, respectively, in after-tax losses related to managed care
     business under the Connecticut Guardian arrangement.

     The Company and the Guardian have discussed replacing the profit sharing
     agreement in Connecticut with a reinsurance agreement similar to the
     arrangements in effect in New York and New Jersey. The reinsurance
     agreement would only cover the managed care products and would exclude
     indemnity business going forward. However, no assurance can be given that
     such a change in the Connecticut arrangement will be concluded or what the
     final terms will be.

5.   Subsequent Events

     In June 1996, the Company entered into a five-year, $30.0 million revolving
     credit agreement.  At September 30, 1996, there was $18.0 million
     outstanding under this line which represented funds borrowed to purchase
     the Company's new headquarters building.  As of September 30, 1996, the
     Company's liability under this agreement was classified as short term
     debt since the Company repaid the debt in its entirety in October 1996 and
     terminated the revolving credit agreement.

     In October 1996, the Guardian canceled its warrant, issued by the Company
     in 1995, which originally provided for the purchase of one million shares
     of the Company's Class A common stock, once certain operating conditions
     had been met. Based upon a subsequent agreement with the Guardian, the
     number of shares available for purchase under the warrant at the time it
     was canceled had been substantially reduced as a result of the Guardian's
     purchase of shares of the Company's Class A common stock on the open
     market. The Company had not recognized any expense related to the warrant
     as the conditions to its exercisability had not been met, nor was it deemed
     probable that they would be met up to the date of cancellation.

                                       8
<PAGE>
 
ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
         OF OPERATIONS

RESULTS OF OPERATIONS
- ---------------------

QUARTER ENDED SEPTEMBER 30, 1996 VERSUS SEPTEMBER 30, 1995
NINE MONTHS ENDED SEPTEMBER 30, 1996 VERSUS SEPTEMBER 30, 1995

Premium revenue increased 43.7% to $123.2 million in the third quarter of 1996
from $85.7 million for the comparable 1995 quarter.  For the nine months ended
September 30, 1996, premium revenue increased 44.9% to $353.4 million from
$244.0 million for the comparable 1995 period.  Enrollment at September 30, 1996
was 355,402, an increase of 47.8% from enrollment of 240,539 at September 30,
1995.  Overall premium revenues increased at a slightly lower rate than the
growth in enrollment primarily due to competitive  conditions which depressed
pricing flexibility and a shift in product mix to lower revenue yielding and
lower margin products, such as the gatekeeper products, Healthcare Solutions
products and Medicaid.  Also, enrollee statistics include 100% of the enrollees
in the New York Healthcare Solutions products (which accounted for 35% of the
enrollment growth from 1995) while premium revenue includes only the Company's
50% share of revenues derived from the NY Healthcare Solutions products. This
arrangement became effective July 1, 1995.  The Company expects that the growth
in premium revenue may continue to lag the growth in enrollment to the extent
that the current competitive conditions and demand for lower margin products
continue.

Investment income declined 4.5% and 2.5% for the third quarter and nine months,
respectively, from the comparable 1995 periods due to a decline in invested
assets and lower investment yields due to lower interest rates on tax exempt
securities.

Health care expenses as a percentage of premium revenues (medical loss ratio)
increased to 90.2% for the third quarter of 1996 as compared to 75.9% for the
comparable 1995 quarter.  For the nine months ended September 30, 1996, the
medical loss ratio was 89.4% compared to 77.5% for the first nine months of
1995.  Total health care expenses increased $45.8 million to $109.5 million in
the third quarter of 1996 from $63.7 million for the comparable 1995 quarter.
On a year to date basis, total health care expenses increased $124.4 million to
$311.4 million for the first nine months of 1996 from $187.0 million for the
same 1995 period.  As a result of the competitive market conditions and demand
for the Company's lower margin products referred to above, and since a
substantial portion of the Company's premium revenue is on a calendar year
renewal cycle,  the Company expects that the medical loss ratios in 1996 will
continue to be higher than those reported for the respective year earlier
periods.

Hospital services expense increased 88.3% to $46.6 million for the third quarter
of 1996 from $24.8 million for the third quarter of 1995. Hospital services
expense for the first nine months of 1996 totaled $130.4 million, up 66.6% from
$78.3 million in the first nine months of 1995. The increase in hospital
services expense is due primarily to the increase in fully-insured membership.
Additionally, the increase in hospital expenses for the third quarter when
compared to the same quarter in the prior year was exacerbated by the fact that
prior year results reflect favorable reserve developments not experienced in the
current year. Inpatient hospital utilization for fully-insured commercial
enrollees increased slightly to 274 days per thousand members for the quarter
ended September 30, 1996 from 272 days per thousand members for the comparable
1995 period. This increase is due, in part, to legislation which requires
certain minimum hospital stays for maternity patients, which are greater than
recent historical averages. For the nine months ended September 30, 1996, bed
days per thousand members declined 8.0% to 277 days in 1996 from 301 days in
1995. Offsetting this favorable trend is an increase in outpatient costs which
is attributable to an increase in the cost and complexity of outpatient
procedures as more procedures are shifted from inpatient to outpatient settings.

                                       9
<PAGE>
 
ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
         OF OPERATIONS

RESULTS OF OPERATIONS (CONT.)
- ---------------------        

Physician and related health care expenses increased by 54.0% from $34.2 million
for the third quarter of 1995 to $52.7 million for the third quarter of 1996.
For the nine months ended September 30, 1996, physician and related health care
expenses increased 48.9% to $143.2 million from $96.2 million for the same 1995
period.  The increase reflects the increase in membership as well as an increase
in non-capitated expenses, including costs for out-of-network physician
services.

Other health care expenses increased by $5.5 million in the third quarter of
1996 and by $18.2 million on a year to date basis. The increase is almost
entirely due to higher prescription drug costs resulting primarily from an
increase in the number of members covered by prescription drug riders, as well
as from a shift in membership to drug riders that offer greater benefits, lower
generic drug utilization and unfavorable mix of medications being prescribed.

Indemnity costs reflect the medical costs associated with the indemnity business
assumed under the New York reinsurance agreement with the Guardian. As a result
of continuing adverse experience related to this business, the Company began
negotiations in the second quarter of 1996 with the Guardian to reduce the
Company's participation in the assumption of the indemnity business. As a result
of the negotiations, the Company and the Guardian amended the New York
reinsurance agreement to reduce the Company's share of the indemnity business
being assumed from 50% to 10%, retroactive to January 1, 1996. The impact of
this retroactive adjustment was to reduce the after tax loss associated with the
indemnity business by approximately $900 thousand, which was recorded in the
second quarter of 1996. The amendment also provides that the Company will assume
no further indemnity business in New York after July 1, 1996. As a result of the
amendment, the Company is not participating in the experience of the New York
indemnity business after June 30, 1996 under the Joint Marketing Arrangement
with the Guardian.

For the third quarter and nine months ended September 30, 1996, the Company
recognized approximately $1.4 million and $3.6 million, respectively, in after-
tax losses relating to the managed care business under the Guardian Connecticut
arrangement. Refer to Note 4 to the Condensed Consolidated Financial Statements
for further details. The Company and the Guardian have discussed replacing the
profit sharing agreement in Connecticut with a reinsurance agreement similar to
the arrangements in effect in New York and New Jersey. The reinsurance agreement
would only cover the managed care products and would exclude indemnity business
going forward. However, no assurance can be given that such a change in the
Connecticut arrangement will be concluded or what the final terms will be.

Selling, general and administrative expenses increased by 56.9% or $8.4 million
in the third quarter of 1996 from the comparable 1995 period.  For the nine
months ended September 30, 1996, selling, general and administrative expenses
are up 50.6% or $20.7 million over the prior year.  Selling, general and

                                      10
<PAGE>
 
ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
         OF OPERATIONS


RESULTS OF OPERATIONS (CONT.)
- ---------------------        


administrative expenses as a percentage of premium revenue increased to 18.8%
for the third quarter of 1996 as compared to 17.1% for the third quarter of
1995. On a year to date basis, selling, general and administrative expenses as a
percentage of premium revenue totaled 17.4% and 17.1% for the nine months ended
September 30, 1996 and 1995, respectively. The increase in both periods is due
primarily to the continuing resource requirements needed to support the
geographic expansion and the enrollment growth and product diversification.


The Company's effective tax rate for the third quarter and nine months ended
September 30, 1996 is a benefit of 46.4% as compared to a tax provision of 37.1%
for the third quarter of 1995 and 37.0% for the first nine months of 1995. The
effective tax rate benefited from the favorable effect of income from tax exempt
securities which increased the tax benefit available in 1996 and reduced the tax
provisions in 1995.


LIQUIDITY AND CAPITAL RESOURCES
- -------------------------------

Cash and cash equivalents decreased $471 thousand at September 30, 1996 from
December 31, 1995.  For the nine months ended September 30, 1996, $7.5 million
was used by operating activities, primarily as a result of the loss for the
period. Additionally, the net cash used for the period relates primarily to the
timing of claim payments and collection of amounts due from the Guardian. During
the first nine months, $18.0 million was provided from a revolving credit line
which was used to fund the purchase of the Company's new corporate headquarters
building in the second quarter. Approximately $19.0 million of net cash was
provided from the sales and maturities of investments, some of which was used to
fund the enhancement of the Company's computer systems and also to fund the risk
retention payments made in March, 1996 under the Company's agreements with its
IPAs in respect of 1995.

In October 1996, the Company repaid the entire amount outstanding under the
revolving credit line, including accrued interest. Given the Company's losses
during the year and the terms of the credit facility, the Company terminated the
credit line because it would not have had any near term borrowing capability
under the credit line and could not justify the ongoing expenses of the
facility.

Stockholders' equity declined to $100.3 million during the first nine months of
1996 from $108.9 million at December 31, 1995 due primarily to the net losses.

The Company expects to spend additional capital, principally in computer and
technology systems enhancements and building improvements over the next several
years. The Company is presently exploring its alternatives to replace the
revolving credit agreement and, although it can provide no assurances in this
regard, believes that in addition to its current capital resources and
internally generated funds, it will be able to obtain financing, if necessary,
sufficient for its continued operations, the funding of geographical and product
expansions, system enhancements and its additional space requirements.

                                      11
<PAGE>
 
ITEM 6.   EXHIBITS AND REPORTS ON FORM 8-K
- ------------------------------------------

   (a)          Exhibits required by Item 601 of Regulation S-K
 
 
   EXHIBIT NO.                  DESCRIPTION OF DOCUMENT
   -----------                  -----------------------
      10(a)     Agreement dated October 21, 1996 between The Guardian Life
                Insurance Company of America and Physicians Health Services,
                Inc. relinquishing rights to purchase common stock pursuant to
                warrant dated November 28, 1995.

      10(b)     Employment agreement dated October 29, 1996 between Robert L.
                Natt and Physicians Health Services, Inc.

      10(c)     Amendment dated August 28, 1996 to the Employment Agreement
                dated December 17, 1995 between Michael E. Herbert and
                Physicians Health Services, Inc.

   (b)          Reports on Form 8-K

   There was one report, pertaining to Items 5 and 7 of Form 8-K, filed on
   August 27, 1996 during the three months ended September 30, 1996.


                                       12
<PAGE>
 
                                   SIGNATURES
                                   ----------



Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.


                                    PHYSICIANS HEALTH SERVICES, INC.
                                    --------------------------------
                                            (Registrant)



Date:   November 14, 1996                /s/  James L. Elrod, Jr.
      ---------------------              ----------------------------------
                                              James L. Elrod, Jr.
                                              Chief Financial Officer



Date    November 14, 1996                /s/ Robert L. Natt
      ---------------------              ----------------------------------
                                             Robert L. Natt
                                             President


                                       13
<PAGE>
 
                                 EXHIBIT INDEX

   EXHIBIT NO.           DESCRIPTION OF EXHIBIT                 SEQUENTIAL PAGE
   -----------           ----------------------                 ---------------

   10(a)          Agreement dated October 21, 1996 between
                  The Guardian Life Insurance Company of 
                  America and Physicians Health Services, Inc. 
                  relinquishing rights to purchase common stock 
                  pursuant to warrant dated November 28, 1995.

   10(b)          Employment Agreement dated October 29, 1996
                                                     --
                  between Robert L. Natt and Physicians Health
                  Services, Inc.

   10(c)          Amendment dated August 28, 1996 to the 
                  Employment Agreement dated December 17, 1995 
                  between Michael E. Herbert and Physicians 
                  Health Services, Inc.

<PAGE>
                                                                   Exhibit 10(a)


                         [LETTERHEAD OF THE GUARDIAN]



                                                October 21, 1996


Physicians Health Services, Inc.
120 Hawley Lane
Trumbull, CT 06611

Dear Sirs:

        The Guardian Life Insurance Company of America ("Guardian") is the 
holder of a warrant dated November 28, 1995 (the "Warrant") to purchase one 
million (1,000,000) shares of Class A Common Stock ("Common Stock") of 
Physicians Health Services, Inc., a Delaware corporation ("PHS").  Guardian 
hereby advises you that, as of the date hereof, it is irrevocably relinquishing 
its rights under the Warrant to purchase three hundred ninety five thousand, 
three hundred (395,300) shares of Common Stock, the remaining shares of Common 
Stock available for purchase by Guardian under the Warrant.  Prior to the date 
hereof, Guardian relinquished the right to purchase six hundred four thousand, 
seven hundred (604,700) shares of Common Stock under the Warrant.  As a result, 
no shares of Common Stock remain available under the Warrant for purchase by 
Guardian.

                                                Very truly yours,

                                                THE GUARDIAN LIFE
                                                 INSURANCE COMPANY
                                                 OF AMERICA

                                                By: /s/
                                                   ------------------------
                                                   Name:
                                                   Title:


        PHS acknowledges that, as of the date hereof, Guardian has relinquished 
its right under the Warrant to purchase three hundred ninety five thousand, 
three hundred (395,300) shares of Common Stock.  PHS further acknowledges that 
Guardian has previously relinquished its right under the Warrant to purchase six
hundred four thousand, seven hundred (604,700) shares of Common Stock and that
no shares of Common Stock remain available under the Warrant for purchase by
Guardian.

                                                PHYSICIANS HEALTH
                                                 SERVICES, INC.

                                                By: /s/ 
                                                   ------------------------
                                                   Name:  
                                                   Title:

<PAGE>
 
                                                                   Exhibit 10(b)


                                                             HIGHLY CONFIDENTIAL
                                                             -------------------



                              EMPLOYMENT AGREEMENT
                              --------------------

                                    BETWEEN
                                    -------

                        PHYSICIANS HEALTH SERVICES, INC.
                        --------------------------------

                                      AND
                                      ---

                                 ROBERT L. NATT
                                 --------------
<PAGE>
 
                             AMENDED AND RESTATED
                             EMPLOYMENT AGREEMENT
                           ------------------------

     AGREEMENT, made as of the __th day of October, 1996, by and between
Physicians Health Services, Inc., a corporation organized under the laws of the
State of Delaware (hereinafter referred to as "PHS"), and Robert L. Natt an
individual residing at 51 Tuckahoe Road, Easton, CT 06612 (hereinafter referred
to as "Employee").

                                  WITNESSETH:
                                  -----------

     WHEREAS, PHS and Employee are parties to an Employment Agreement dated as
of December 19, 1995 pursuant to which Employee was employed as the Company's
Executive Vice President and Chief Operating Officer; and

     WHEREAS, PHS now desires that Employee serve in the capacity of
President and Co-Chief Executive Officer of the Company; and Employee desires to
accept such employment on the terms and conditions hereafter set forth.

     NOW, THEREFORE, in consideration of the premises and of the mutual
covenants and other good and valuable considerations hereinafter set forth, the
parties hereto agree as follows:

1.   EMPLOYMENT AND DUTIES.
     --------------------- 

     (a) PHS hereby employs Employee as its President and Co-Chief Executive
         Officer on the terms and conditions set forth in this Agreement, to
         perform such services and to discharge such duties as may be assigned
         to him from time to time by the President of PHS.

     (b) Employee accepts such employment as above stated and for the
         compensation hereinafter provided, and agrees that during the term of
         this Agreement, he will serve PHS faithfully to the best of his ability
         and, under the direction of the Board of Directors of PHS and shall
         devote his full business time, energy and skills to his duties
         hereunder. 

     (c) Without limiting the generality or scope of the services and duties
         which may be assigned to him, Employee's duties shall include the
         duties outlined in Employee's job description, as on file with PHS.

     (d) Employee agrees to do such traveling and to attend such educational and
         associational conferences and seminars as may be from time to time
         directed or approved. Reasonable travel, lodging, registration and/or
         attendance fees incurred and required in connection with such travel,
         conferences and seminars shall be either paid by PHS or reimbursed by
         PHS to Employee.

2.   COMPENSATION
     ------------

     (a) SALARY
         ------
         (i) For all services rendered by Employee under this Agreement, PHS
             shall, for the period commencing upon November 1, 1995, pay to
             Employee the annual sum of $260,000 Dollars, payable in bi-weekly
             installments in accordance with PHS's standard payroll policies.
             Retroactive adjustments shall be payable in a lump sum payment
             promptly upon processing a salary adjustment.

        (ii) For the remainder of the term of this Agreement, PHS shall set
             Employee's salary at an annual sum which shall not be less than the
             base salary in effect for the first year of the Agreement, adjusted
             by the percentage increase or decrease, if any, during 
<PAGE>
 
             that period of the Federal Bureau of Labor Statistics CPI-U All
             Cities Index. Nothing in this Agreement shall preclude PHS from
             increasing Employee's compensation by an amount greater than any
             percentage increase in this Paragraph 2(a)(ii).

     (b) ADDITIONAL COMPENSATION
         -----------------------
         (i) In advance of the commencement of each twelve (12) month calendar
             period during the term of this Agreement, PHS and the Employee
             shall establish annual performance objectives with respect to
             Employee's duties and obligations hereunder. These objectives shall
             form the basis of an incentive compensation program which will
             permit Employee to earn up to an additional 60 percent of his base
             compensation as additional compensation in addition to his regular
             annual compensation hereunder, as approved by the Compensation
             Committee of the Board of Directors.

        (ii) PHS's Board of Directors or its Compensation Committee, may also,
             from time to time and in its discretion, direct PHS to pay or
             provide additional compensation to Employee beyond the compensation
             specified above in Paragraph 2(a)(i) and 2(b)(i), in such amounts
             and in such form as the Board shall deem fit.

     (c) FRINGE BENEFITS
         ---------------
          (i) Employee shall be entitled to the amount of annual vacation in
              accordance with the policies then in effect at PHS.

         (ii) Employee shall be entitled to participate in any qualified pension
              plan, qualified profit-sharing plan, medical or dental
              reimbursement plan, group term life insurance plan, or any other
              employee or fringe benefit plan that is currently in effect at PHS
              or that may be established in the future by PHS. Employee's right
              to participate in such plans shall be subject to the respective
              terms of the particular plans involved.

        (iii) Employee shall be entitled to compensation provided hereunder
              during the periods of actual illness or other incapacity which
              exceed his accrued sick leave up to a total of 90 days.

         (iv) Subject to such reasonable guidelines as may be adopted and
              approved by the Board of Directors, PHS shall pay any necessary
              business expenses incurred by Employee in direct furtherance of
              the business and affairs of PHS.

         (v)  Employee shall be entitled to the use of a company owned or leased
              automobile commensurate with other PHS employees at his grade
              level. PHS shall reimburse Employee for reasonable maintenance,
              operating and insurance expenses incurred with respect to use of
              such automobile in connection with PHS's business affairs.

         (vi) Employee shall be entitled to a group term life insurance policy,
              purchased by PHS and with premiums paid by PHS, in an amount equal
              to two times Employee's base salary, as it may be adjusted from
              time to time, up to $750,000 (subject to insurability requirements
              of the insurer).
<PAGE>
 
3.   NO COMPETING BUSINESS
     ---------------------

     Notwithstanding any other term or provision herein contained, Employee
     shall not, during the term of this Agreement, compete, directly or
     indirectly, with PHS or any subsidiary of PHS without the prior written
     consent of PHS.

4.   TIME DEVOTED TO OTHER ACTIVITIES:  FEES
     ---------------------------------------

     (a) Except as the Board of Directors of PHS may otherwise designate and
         authorize, or as is provided in PHS's Personnel Policies Manual,
         Employee shall not render any service or engage in any activity not
         directly related to the business of PHS, its subsidiaries, or
         physicians and other health care providers with which is contracts for
         services.

     (b) It is understood and agreed that during the term of this Agreement, PHS
         may from time to time direct Employee to engage in certain specified
         activities, solely on behalf of PHS.  All fees and other compensation
         payable with respect to such activities as may be so specified,
         designated, authorized or approved shall be the property of and payable
         to PHS.  All fees and other compensation which may be payable with
         respect to activities or services which Employee engaged in with the
         approval of PHS and in accordance with PHS's Personnel Policies Manual,
         but which are not on behalf of PHS, shall be the property of Employee.

5.   TERM
     ----

     This Agreement shall be effective as of January 1, 1996 (hereinafter
     referred to as the "Commencement Date"), and shall continue in full force
     and effect until December 31, 2000, unless sooner terminated as hereinafter
     provided (hereinafter referred to as the "Termination Date").  This
     Agreement shall be automatically extended for another twelve (12) months,
     unless notification to terminate or renegotiate it is made by PHS or the
     Employee at any time prior to six (6) months prior to Termination Date.
     This Agreement shall supersede all previous agreements between the parties,
     whether written or oral, and all such Agreements are hereby rescinded.

6.   TERMINATION
     -----------

     (a) TERMINATION BY PHS FOR CAUSE
         ----------------------------
         PHS shall have the right to terminate Employee's employment hereunder
         prior to the expiration of the term hereof, without liability to it,
         but only for Cause as defined in Paragraph 6(e).

     (b) TERMINATION BY PHS WITHOUT CAUSE
         --------------------------------
         PHS shall have the right to terminate Employee's employment hereunder
         without cause at any time, with liability to it as provided pursuant to
         Paragraph 6(d).

     (c) TERMINATION BY EMPLOYEE
         -----------------------
         Employee may terminate his employment hereunder, without liability to
         him, by giving PHS notice thereof three (3) months in advance of the
         effective date of such termination or at an earlier date if mutually
         agreed upon by both PHS and Employee.  Employee shall have no
         obligation to mitigate damages to PHS if he terminates employment
         pursuant to this Paragraph 6(c).

     (d) EFFECT OF TERMINATION
         ---------------------
         In the event PHS terminates this Agreement pursuant to Paragraph 6(b),
         PHS shall pay to Employee an amount equal to the sum of the payments
         due for the remainder of this Agreement or eighteen (18) months' of
         annual compensation, whichever is greater, at the 
<PAGE>
 
         rate in effect on the date of termination. In addition, the medical
         insurance benefits noted in Paragraph 2(c)(ii) will continue in effect
         for a period of twelve (12) months following the effective date of
         termination. The provisions of Paragraph 3 hereof shall continue in
         effect for a period of one year from the Termination Date, but only
         within the geographic area served by PHS or any subsidiary thereof. In
         the event employment is terminated as a result of the death of
         Employee, PHS shall pay all amounts accrued and unpaid to the date of
         termination to the estate of Employee (including credit for any
         vacation earned but not taken and the amount, if any, of any bonus for
         a past fiscal year which has not been awarded or paid to Employee).

     (e) CAUSE
         -----
         (i) Termination for Cause as defined herein may only occur after the
             expiration of a period of five business days following delivery of
             a written notice from PHS to Employee setting forth the
             determination of the Board of Directors made in good faith to
             terminate his employment and specifying in reasonable detail the
             facts and circumstances claimed to provide the basis for PHS's
             right of termination pursuant to Paragraph 6(a).

        (ii) So long as no "change of control" (as defined in the Conditional
             Employment Agreement between PHS and Employee dated March 13, 1995
             (the "Conditional Employment Agreement") shall have occurred and be
             continuing, the term "Cause" as used herein shall mean: (a) fraud,
             dishonesty or theft involving PHS; (b) Employee's being convicted
             in a criminal proceeding (excluding motor vehicle misdemeanors);
             (c) habitual intoxication, or abuse of any substance that impairs
             Employee's performance of his duties hereunder; (d) illegal
             business conduct; (e) breach of this Agreement not corrected within
             the five business days notice period specified in Paragraph
             6(e)(i); (f) failure of Employee for any reason, within 24 hours
             after receipt by his written notice thereof from PHS, to correct,
             cease or otherwise alter any insubordination, failure to comply
             with instructions, or other omission to act that materially
             adversely affects, or is likely to materially adversely effect,
             PHS's business or operations; (g) gross negligence or willful
             misconduct of Employee related to PHS's business.

         After any Change of Control of PHS has occurred (as defined in the
         Conditional Employment Agreement), "Cause" as used herein shall have
         the meaning specified in the Conditional Employment Agreement.

7.   ORAL NEGOTIATIONS SUPERSEDED:  AMENDMENT
     ----------------------------------------

     This Agreement sets forth the entire Agreement of the parties and
     supersedes all oral negotiations and prior writings with respect to the
     subject matters hereof.  This Agreement may not be amended or modified in
     any manner, including the provision against oral amendment or modification,
     except by an instrument in writing signed by the parties hereto.

8.   BINDING EFFECT
     --------------

     This Agreement shall inure to the benefit of and be binding upon PHS and
     its respective successors, permitted assigns, executors and administrators.

9.   PARAGRAPH HEADINGS
     ------------------

     Paragraph headings used herein are for convenience only and shall not
     affect construction of this Agreement.
<PAGE>
 
10.  GOVERNING LAW
     -------------

     This Agreement shall be governed by and construed under the laws of the
     State of Connecticut.

11.  COUNTERPARTS
     ------------

     This Agreement may be executed in two or more counterparts which, taken
     together, shall constitute one document.

12.  SEVERABILITY
     ------------

     In the event that any provision hereof shall be declared invalid or
     unenforceable by any court, such invalidity shall not affect the validity
     or enforceability of the remainder of this Agreement.

13.  ARBITRATION
     -----------

     Any controversy or claims arising out of or relating to this Agreement, or
     the breach thereof, shall be settled in Bridgeport, Connecticut pursuant to
     the rules of the American Arbitration Association; and judgment upon the
     award rendered by the Arbitrator(s) may be entered in any court having
     jurisdiction thereof.


     IN WITNESS WHEREOF, the parties hereto have affixed their hands and seals
as of the day and year first above written.

                                 Physicians Health Services, Inc.



                                 By: __________________________

                                     __________________________



_____________________________
Robert L. Natt

<PAGE>

                                                                   EXHIBIT 10(c)
 
                                                             HIGHLY CONFIDENTIAL
                                                             -------------------





                             EMPLOYMENT AGREEMENT
                             --------------------

                                    BETWEEN
                                    -------

                       Physicians Health Services, Inc.
                       --------------------------------

                                      AND
                                      ---

                              Michael E. Herbert
                              ------------------
<PAGE>
 
        AGREEMENT, made as of the 28th day of August, 1996, by and between 
Physicians Health Services, Inc., a corporation organized under the laws of the
State of Delaware (hereinafter referred to as "PHS") and Michael E. Herbert, an
individual residing at 30 Applegate Lane, Trumbull, CT 06611 (hereinafter
referred to as "Employee").

                                  WITNESSETH:
                                  -----------

     WHEREAS, PHS and the Employee are parties to an Employment Agreement dated
December 19, 1995 (the "Employment Agreement"); and

     WHEREAS, PHS desires to make certain changes in the Employment Agreement
and Employee is willing to accept such changes.

     NOW, THEREFORE, in consideration of the premises and other good and
valuable consideration, receipt of which is hereby acknowledged, the parties
hereto agree as follows:

1.   Paragraph 1(a) of the Employment Agreement is hereby amended in its
     entirety to provide as follows:

          (a)  PHS hereby employs Employee as its Third Vice Chairman and Co-
               Chief Executive Officer on the terms and conditions set forth in
               this Agreement, to perform such services and to discharge such
               duties, consistent with his position as a member of senior
               management of PHS as more fully described in the Position
               Description set forth in Exhibit A attached hereto, as may be
               assigned to him from time to time by the Board of Directors of
               PHS.

2.   Paragraph 1(c) of the Employment Agreement is hereby amended in its
     entirety to provide as follows:

          (c)  Employee's duties shall be those set forth in the Position
               Description set forth in Exhibit A attached hereto, which
               Position Description shall govern Employee's activities on behalf
               of PHS and its subsidiaries; Employee shall serve as a vice
               chairman of the subsidiaries of PHS.  PHS shall provide Employee
               with such resources as are reasonably deemed necessary by PHS to
               enable Employee to perform his job responsibilities.  PHS
               confirms that it has no immediate plans to make any change in
               Employee's office location and agrees that consideration will be
               paid to his title and position in connection with any relocation
               of his office in the future.  The Chairman of the Board of PHS
               will hold himself available to mediate any specific problems that
               may
<PAGE>
 
               hereafter arise relating to Employee's duties or conditions of
               employment.

3.   Paragraph 4(b) of the Employment Agreement is hereby amended by adding the
     following sentence at the end thereof:

          PHS acknowledges that Employee has been elected to serve as Chairman
          of the American Association of Health Plans (AAHP) from June 1996 to
          June 1998 and that service in such position is an appropriate activity
          for his position with PHS.  Such service shall be deemed on behalf of
          PHS for purposes of this Paragraph.  PHS agrees that, provided
          Employee continues to be Chairman of AAHP, PHS will continue to be a
          member of AAHP until June 1998, and provided further that the
          positions of AAHP are consistent with those of PHS.

4.   The first sentence of Paragraph 5 of the Employment Agreement is hereby
     amended in its entirety to provide as follows:

               This Agreement shall be effective as of January 1, 1996
          (hereinafter referred to as the "Commencement Date"), and shall
          continue in full force and effect until January 31, 1999, unless
          sooner terminated as hereinafter provided (hereinafter referred to as
          the "Termination Date"); provided, however, that if PHS terminates
                                   --------  -------                        
          this Agreement pursuant to Paragraph 6(b) prior to January 31, 1999,
          the second calendar date referred to in this sentence shall be deemed,
          for purposes of Paragraph 6(d) hereof, to be December 31, 2000.

5.   The Employment Agreement is hereby amended by adding the following
     additional paragraphs:

     14.  DISCUSSIONS WITH THIRD PARTIES
          ------------------------------

          During the term of this Agreement, Employee shall not, without the
          express prior approval of the Board of Directors of PHS, or the
          Chairman of the Board thereof, engage in any discussions with any
          third party relating to any transaction that would result in either
          the acquisition of PHS (by way of merger or otherwise) by a third
          party or the acquisition by a third party, other than in ordinary
          brokerage transactions or other than by a third party that is
          registered as an investment company under the Investment Company Act
          of 1940,

                                     - 2 -
<PAGE>
 
          as amended, of any shares of stock of PHS that are, for purposes of
          Section 16(a) of the Securities Exchange Act of 1934, as amended,
          deemed to be beneficially owned by Employee.  Nothing contained herein
          shall limit Employee from (a) engaging in any discussion with persons
          who are, and are acting in their capacity as, officers or directors of
          PHS, (b) engaging in discussions with a charitable organization with
          respect to unconditional and unrestricted gifts that he proposes to
          make to such charitable organization or (c) engaging in discussions
          with members of his family concerning gifts that he proposes to make
          to them.

     15.  PUBLIC COMMENTS
          ---------------

          During the term of this Agreement, (a) PHS agrees not to make any
          disparaging remarks to the public about Employee, and (b) Employee
          agrees not to make any disparaging remarks to the public about PHS or
          the other members of the management of PHS.

6.   PHS agrees to pay Employee's legal expenses in connection with the
     negotiation of this Agreement in an amount not to exceed $15,000.

7.   PHS agrees that, except as required by applicable law, rule or regulation,
     it will maintain, and will cause its directors, officers and employees to
     maintain, in confidence this Agreement and the confidential information
     that was provided to PHS by Employee in connection with the negotiation
     hereof.  Employee acknowledges that he is bound by the terms of a
     Confidentiality Agreement dated February 16, 1995, between PHS and
     Employee.


     IN WITNESS WHEREOF, the parties hereto have affixed their hands and seals
as of the day and year first above written.

                                    Physicians Health Services, Inc.


                                    By: /s/ David Grayer
                                       -----------------------------            
                                    Its:  Chairman of the Board


                                        /s/ Michael E. Herbert
                                       -------------------------------
                                          Michael E. Herbert

                                     - 3 -
<PAGE>
 
                                                                       EXHIBIT A
                                                                       ---------
                              Position Description
                              --------------------

THIRD VICE CHAIRMAN AND CO-CHIEF EXECUTIVE OFFICER, PHYSICIANS HEALTH SERVICES,
- -------------------------------------------------------------------------------
INC.:  The Third Vice Chairman and Co-Chief Executive Officer, Physicians Health
- ----                                                                            
Services Inc. reports to the Board of Directors and the Chairman of the Board,
and, as more fully described below, is principally responsible for community
relations and advising the Company on strategic issues.

Specific Responsibilities:  Subject to the direction and control of the Board of
- -------------------------                                                       
Directors and/or the Chairman of the Board of Physicians Health Services, Inc.,
the Third Vice Chairman and Co-Chief Executive Officer's responsibilities
include:

1.   Represents the Company on various state and national trade associations,
     including the American Association of Health Plans.

2.   Responsible for community relations in the State of Connecticut and, upon
     request of the Board of Directors or the Chairman of the Board, shall be
     responsible for the Company's sponsorship or support of community
     activities in additional service areas of the Company.

3.   Responsible for government relations activities at the national level and,
     upon the request of the Board of Directors or the Chairman of the Board,
     shall be responsible for certain state government relations activities.
     These activities may include monitoring legislation, development of
     corporate/industry positions, lobbying activities, and testifying before
     appropriate legislative bodies.

4.   As a member of senior management, represents the Company at industry
     meetings of senior executives of companies in the managed care industry.

5.   Responsible for advising the Company as requested concerning industry
     trends and emerging best practices.

6.   Remains available to the Company, at its reasonable request, to provide
     other services that are generally commensurate with the prior
     responsibilities at the Company of the Vice Chairman and Co-Chief Executive
     Officer.

5629\01\empamend.v3

A:\EMPAMEND.V3

                                     - 4 -

<TABLE> <S> <C>

<PAGE>
 
<ARTICLE> 5
       
<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          DEC-31-1996
<PERIOD-START>                             JAN-01-1996
<PERIOD-END>                               SEP-30-1996
<CASH>                                           7,065
<SECURITIES>                                    83,035
<RECEIVABLES>                                   38,443
<ALLOWANCES>                                     1,172
<INVENTORY>                                          0
<CURRENT-ASSETS>                               160,452
<PP&E>                                          63,371
<DEPRECIATION>                                  14,006
<TOTAL-ASSETS>                                 235,597
<CURRENT-LIABILITIES>                          134,003
<BONDS>                                              0
                                0
                                          0
<COMMON>                                            94
<OTHER-SE>                                     100,220
<TOTAL-LIABILITY-AND-EQUITY>                   235,597
<SALES>                                        353,442
<TOTAL-REVENUES>                               358,248
<CGS>                                          311,390
<TOTAL-COSTS>                                  374,147
<OTHER-EXPENSES>                                62,757
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                 295
<INCOME-PRETAX>                               (16,194)
<INCOME-TAX>                                   (7,519)
<INCOME-CONTINUING>                            (8,675)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   (8,675)
<EPS-PRIMARY>                                    (.93)
<EPS-DILUTED>                                    (.93)
        

</TABLE>


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