HEALTH RISK MANAGEMENT INC /MN/
10-K, 1997-10-14
INSURANCE AGENTS, BROKERS & SERVICE
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                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-K

              ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

                     For the fiscal year ended June 30, 1997

                         Commission file number 0-18902

                          Health Risk Management, Inc.
             (Exact name of registrant as specified in its charter)

         Minnesota                                           41-1407404
(State or other jurisdiction of                           (I. R. S. Employer
incorporation or organization)                          Identification Number)

                  8000 West 78th Street, Minneapolis, MN 55439
             (Address of principal executive offices, the zip codes)

        Registrant's telephone number, including area code: 612/829-3500

        Securities registered pursuant to Section 12(b) of the Act: None

           Securities registered pursuant to Section 12(g) of the Act:

                     Common Stock, $.01 par value per share
                         Preferred Stock Purchase Rights
                           --------------------------

Indicate  by check  mark,  whether  the  Registrant  (1) has filed  all  reports
required to be filed by Section 12 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
Registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days.   Yes [X] No [ ]

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K is not contained  herein,  and will not be contained,  to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K.       [ ]

The  aggregate  market value of the Common Stock held by  non-affiliates  of the
Registrant as of October 7, 1997 was  approximately  $62,250,000  based upon the
closing sale price of the Registrant's Common Stock on such date.

Shares of $.01 par value Common Stock outstanding at October 7, 1997: 
                                4,502,019 shares.

                       Documents Incorporated by Reference

                                      NONE
<PAGE>
                                     PART I

Item 1.  Business.

(a)  General Development of Business.

     Unless the  context  otherwise  requires,  references  in this Form 10-K to
     "HRM" and the "Company" refer to Health Risk  Management,  Inc., its wholly
     owned  domestic  subsidiaries,  HRM Claim  Management,  Inc.,  Institute of
     Healthcare  Quality,  Inc.,  Health Benefit  Reinsurance,  Inc., and Health
     Program Managers,  Inc., and its wholly owned Canadian  subsidiary,  Health
     Resource  Management Ltd. Health Risk Management,  Inc. was incorporated in
     Minnesota in 1977.

     HRM provides  comprehensive,  integrated  total health plan  management and
     information  services from diagnosis through claim payment supported by the
     Company's  QualityFIRST(R)  clinical  practice  guidelines for  self-funded
     health  benefit  plans,  fully  insured  health  benefit  plans,   workers'
     compensation  care and disability care using  electronic  data  interchange
     (EDI)  technology.  The Company  provides these  services for  self-insured
     employers,  unions,  governmental  entities,  insurance  companies,  health
     maintenance  organizations (HMOs), preferred provider organizations (PPOs),
     hospitals,  and others to manage the quality, volume, cost, and payment for
     health care. The Company's managed healthcare services include a 24-hours a
     day, 7 days a week (24/7) health  information line ; care review management
     services,  which apply diagnostic and utilization  review;  case management
     services  for  a  variety  of  catastrophic  or  long-term   illnesses  and
     conditions;  price control  management  services such as preferred provider
     networks,  fee negotiations,  and audits of hospital and physician charges;
     claims  administration  management  services;  and health care  information
     management  and software  services.  The Company has  developed its managed
     healthcare  services based upon  proprietary  clinical  practice  protocols
     (QualityFIRST(R) Healthcare Practice Guidelines), Company-developed medical
     and cost databases, and extensive medical expertise.

(b)  Financial Information about Industry Segments.

     The Company is engaged at the present  time in only one  industry  segment,
     namely,  managed healthcare services.  Financial information concerning the
     Company's business is included in Items 6, 7, 8, and 14.

(c)  Narrative Description of Business.

     (1) Products.

          The principal  services currently offered by HRM are 24/7 CareCALL(SM)
          (health information  hotline),  care review management (both inpatient
          and outpatient),  case management,  price control  management,  claims
          administration management, and information services.

          HRM's fees for these  services  are  generally  based on the number of
          lives  covered  by  the  particular  benefit  plan  or  on a  fee  per
          transaction  basis. The Company  typically  contracts with a client to
          provide  24/7  CareCALL(SM), precertification  and  concurrent  review
          services, and some or all of HRM's other care review management,  case
          management,   price  control  management,   or  claim   administration
          management  services  under  contracts  generally of one to three year
          terms.  The Company also offers  QualityFIRST(R)  Healthcare  Practice
          Guidelines  software,   certain  health  care  information  management
          computer  systems,  and consulting  services on an hourly,  project or
          software license and subscription fee basis.
<PAGE>
         Care Review Management

         HRM's Care Review  Management  Services,  accredited by the Utilization
         Review  Accreditation  Committee  (URAC) in Washington,  D.C.,  promote
         quality  care though the  software  technology  and  medical  expertise
         required for prospective, concurrent, and retrospective care management
         of  significant  health  care  events:   medical/surgical   procedures,
         long-term  care  management,  prenatal  care  management  and  selected
         outpatient  medical/surgical care. All care management for total health
         plan  management  activity takes place within medical  specialty  teams
         using  QualityFIRST(R)  guidelines for self-funded benefit plans, fully
         insured benefit plans,  HMOs,  providers and workers'  compensation and
         disability insurance programs.

         HRM's  medically  driven  approach  is  grounded in its use of clinical
         specialty teams rather than generalist care managers. HRM care managers
         are  organized by clinical  specialty  review teams to provide the same
         level of specialization in managing care as is practiced by the medical
         professions.   Each  case  is  evaluated  at  the  initial   stage  and
         immediately directed to the appropriate  specialty review team to begin
         the review process. HRM's clinical specialty review teams enable HRM to
         review the spectrum of medical, surgical and specialty care.

         HRM's review teams are constructed in the following specialty areas:

           *     Cardiology                  *    Surgical
           *     Gastroenterology            *    Obstetrics/Gynecology
           *     Otolaryngology (EENT)       *    Orthopedics
           *     Pediatrics                  *    Home Care
           *     Neurology                   *    Internal Medicine
           *     Urology/Nephrology          *    Behavioral Health
           *     AIDS/Hospice                *    Transplants

         The specialty team  evaluates the patient's  symptoms,  diagnosis,  and
         proposed  treatment plan and setting in consultation with the patient's
         physician,  before evaluating  secondary factors such as length of stay
         and  price,   thus   reducing  the  cost  and  risk   associated   with
         inappropriate care.

         The Company's Care Review Management applies diagnostic and utilization
         review for all inpatient and outpatient  care eligible under the health
         plan of HRM's clients.

         Diagnostic  review  determines  whether  the  proposed  diagnostic  and
         therapeutic  selections  by the hospital or  physician  for a patient's
         particular illness or condition are medically appropriate.  Utilization
         review   which   follows   the   diagnostic    review   evaluates   the
         appropriateness  of the proposed  location of services  (e.g.  hospital
         intensive care unit,  hospital general ward,  hospital  outpatient,  or
         physician's  office),  the  proposed  length of stay,  and any proposed
         ancillary services.

         These evaluations are performed using QualityFIRST(R)  guidelines which
         are  proprietary   clinical  practice  protocols   developed  by  HRM's
         subsidiary,  Institute of Healthcare Quality, Inc., using international
         medical  databases,  selected medical  specialist experts in the field,
         and  clinical  information  from a variety of  clinical  resources  and
         professional organizations.
<PAGE>

         Under  HRM's  Care  Management  Services,  a  plan  participant  or the
         participant's physician must call a toll-free telephone number a number
         of  days  prior  to  commencement  of  elective   medical  or  surgical
         treatment, or whenever possible, prior to an emergency admission.  This
         toll-free   call  can  be  placed  by  the  plan   participant  or  the
         participant's physician 24 hours per day, seven days per week, 365 days
         per  year.   From  these  calls,   HRM  gathers   information   on  the
         participant's  medical condition and the attending physician's proposed
         treatment  plan, and then compares these against HRM's  QualityFIRST(R)
         guidelines  to  determine  the  reasonableness  of  the  diagnosis  and
         appropriateness of treatment. In the event of any discrepancies between
         the  proposed   diagnosis  and  treatment  and  HRM's   QualityFIRST(R)
         guidelines,  or at the request of the attending  physician  (and in all
         cases involving certain complicated  illnesses),  these  determinations
         are  reviewed by a Company  physician  who is available 24 hours a day,
         seven days per week, 365 days per year, and, in certain  instances,  by
         an independent  physician (second  opinion).  A second opinion provides
         the patient with additional information to enable him or her to make an
         informed  decision  concerning the  advisability  of proceeding  with a
         certain treatment. The determination of whether the diagnosis,  plan of
         treatment, and setting for care are medically necessary and appropriate
         is entered into the Company's  computer system to determine health plan
         reimbursement  and to  communicate  the  determination  to the client's
         health plan administrator and the patient.  Under no circumstances does
         HRM prohibit the  provision of any clinical  services.  If HRM does not
         authorize the payment of the  physician's or hospital's fee, the health
         plan  administrator may nonetheless choose to pay such fee. Even if the
         health  plan  administrator  chooses  not to pay such fee,  the patient
         remains free to engage any physician,  hospital, or outpatient facility
         to perform any  treatment  based upon any  diagnosis,  at the patient's
         expense.

         The  following  Care  Management  Services  are  offered by the Company
         generally  on a fixed  monthly fee per  covered  life based on expected
         transaction volume, or on a per transaction or case basis:

         24/7 CareCALL.  HRM's 24-hour health information line provides personal
         health management by educating and empowering  consumers to make better
         decisions  about their  healthcare  and the resources  they use. At the
         same  time,  it  reduces  claim  expenditures   through  reductions  in
         unnecessary emergency room and office visits.

         The health  information  line is staffed by  registered  nurses who use
         on-line  pediatric and adult triage  guidelines to assess  symptoms and
         triage callers to the appropriate level of care.

         In addition,  this service provides medical  information and unlimited,
         confidential  access  to more  than 500  audio  health  library  topics
         covering prevention,  self-care, behavioral health issues and advice on
         parenting.   It  also  enables  members  to  precertify  inpatient  and
         outpatient care and locate  appropriate  network  providers any time of
         the day or night. HRM's health line is objective, friendly, easy to use
         and accessible when community healthcare resources are unavailable.

         Medical/Surgical    Review.   The   Company's   Care   and   Management
         precertification and concurrent review service for medical and surgical
         procedures is designed to reduce employer medical and surgical costs by
         identifying and approving for  reimbursement  the most  appropriate and
         cost-effective plan of treatment and setting for care.

         Behavioral  Health  Review.  HRM  also  offers   precertification   and
         concurrent review of mental health and chemical  dependency  treatment.
         HRM's mental health and chemical  dependency  review service  evaluates
         the medical necessity and  appropriateness  of the type,  frequency and
         location of planned inpatient and outpatient mental health and chemical
         dependency  treatment  for the  purpose  of  determining  what the plan
         should consider eligible for coverage.  HRM also identifies alternative
         treatments.  HRM uses a multidisciplinary approach to mental health and
         substance   abuse  care   management.   HRM's  strategy  draws  on  the
         professional  expertise of behavioral  health teams that  specialize in
         chemical dependency;  child,  adolescent,  and adult mental health; and
         behavioral  medicine.  Cases are matched with  behavioral  health teams
         trained to manage specific types of care.
<PAGE>
          Case Management

          Case  management  services  provide  special  coordination of the full
          range of managed care services in complex,  unpredictable  medical and
          social  cases.   These  include   catastrophic   and  long-term  care,
          behavioral  health illnesses being managed under both health plans and
          employee assistance programs (EAPs),  illnesses covered simultaneously
          under health  plans and workers'  compensation  plans,  prenatal  care
          management,  and specialized care under chiropractic plans. Due to the
          complex and long-term nature of these cases, a single case manager may
          coordinate all managed care services for a patient for periods ranging
          from one month to several years.  Case management  services are billed
          most frequently on a per hour basis or a per transaction basis.

          The following case management services are offered by the Company:

          Coordinated  Care  Management  (CCM).  The Company manages cases which
          require costly medical treatment such as AIDS, cancer,  complex mental
          illness,  transplants,  chemical  dependency,  and major  trauma.  The
          Company  identifies these cases by reviewing the health claims history
          and  the  information   obtained  during  the   precertification   and
          concurrent  review  process.   In  these  cases,  HRM  helps  identify
          cost-effective  health care alternatives,  including  transferring the
          patient  from a hospital to an  alternative  care  facility  such as a
          skilled  nursing  facility,  a hospice or the patient's home. HRM also
          coordinates  all of the  services  or care that will be  required as a
          result of such a  transfer  and may  arrange  for  special  pricing of
          required services. In cases where the alternative treatment may not be
          covered under the employer's health plan, the employer is advised that
          it may save money by  electing  to pay for these  more cost  effective
          services  outside  of the  plan.  The  Company's  chiropractic  review
          program  involves  precertification  review of  chiropractic  services
          involving  the spine for  authorized  length of treatment and proposed
          charges.

          Employee  Assistance  Programs.  HRM and  subcontractors  have jointly
          developed  an  employee  assistance  program  ("EAP")  which  combines
          employee  assistance  services  with HRM's mental  health and chemical
          dependency review.  EAP services performed by subcontractors  include:
          telephone  and  in-person   assessment  of  mental  health,   chemical
          dependency,  legal, financial,  employment, and other problems; crisis
          intervention;   specialist  consultation;  and  referral  to  screened
          services.  EAP  services  performed  by HRM  include:  diagnostic  and
          utilization review, large case management,  fee negotiation,  auditing
          of charges, and claims  administration.  EAP is independently marketed
          by both HRM and subcontractors.

          QualityBIRTH(SM) Prenatal  Care   Management.   HRM's   prenatal  care
          management program,  QualityBIRTH,  is a service for expectant mothers
          for early  identification  and  management of  pregnancies at risk for
          premature   delivery.   HRM  OB/GYN   specialists   consult  with  the
          mother-to-be and her physician to screen for risk factors that suggest
          premature birth, thereby avoiding the need for crisis management.  The
          primary  responsibilities  of HRM's  staff are patient  education  and
          advocacy, and support throughout the pregnancy.

          DisabilityCARE(SM).     HRM's    disability     management    program,
          DisabilityCARE, promotes quality medical care and early return-to-work
          for short- and long-term  disability and worker's  compensation cases.
          DisabilityCARE  is initiated  with  identification  of injury  through
          24-hour access to CareCall(SM), seven-days-a-week, and its experienced
          staff, and continues through successful return-to-work. DisabilityCARE
          care  managers use  QualityFIRST(R)  workers'  compensation/disability
          guidelines to confirm the diagnosis,  establish a treatment  plan, and
          through  use of on-line  return-to-work  guidelines,  help get injured
          workers  back  to the  job as soon  as  medically  appropriate.  These
          guidelines cover more than 80% of the disability/workers' compensation
          related  diagnoses.  Additionally,  HRM is  committed  to reducing its
          customer's lost  productivity,  indemnity benefit payments and medical
          expenses surrounding disabilities.
<PAGE>
         Price Control Management

         HRM's  principal  price  management  activities  are  fee  negotiation,
         preferred  provider  contract  pricing,  and bill  review.  HRM's price
         control management is designed to help locate and negotiate for clients
         and covered plan  participants  the most  reasonable  fees possible for
         health care  services.  These  services are provided for a fee based on
         the number of lives  covered based on expected  transactions,  on a per
         transaction or case basis, or on a percentage of savings basis.

         Services provided under price control management are as follows:

         Preferred  Provider  Organizations  (PPOs).  HRM's CarePASS(R)  service
         assists  employers  with the  evaluation  and  selection of health care
         providers,  similar to traditional  PPOs. PPOs are groups of hospitals,
         key  physicians  and other health care providers that offer services at
         negotiated rates to employer groups or insurers.  Most PPOs negotiate a
         specified  percentage  discount  in prices  which  does  not,  however,
         prevent price  increases  during the term of the PPO contract.  HRM, on
         the other  hand,  uses its  medical  expertise  and claims  database to
         evaluate  bid prices  submitted  by  participating  providers  for each
         specific treatment during the contract term.

         HRM  establishes  CarePASS in selected  markets based on the number and
         size of current and  prospective  clients in those markets,  and on the
         anticipated level of acceptance by employees in those markets.  In some
         cases,  employers  pay the  Company to develop a network in a specified
         market.

         The Company can also provide its clients with access to PPOs  organized
         by others which meet the  Company's  criteria  for provider  selection.
         HRM's criteria in selecting PPOs established by  third-parties  are the
         same as are used by the  Company in  developing  CarePASS.  The Company
         evaluates quality,  cost, and financial  stability of the providers and
         the  third-party  organization,  and reviews the contracts  between the
         third-party  organization  and providers.  HRM received monthly reports
         from the third-party  organization,  integrates them with the Company's
         own management reports, and provides the clients with a unified report.

         Prospective  Case-by-Case  Fee  Negotiation.  In  situations  where its
         clients are not  participants  in a PPO, HRM will negotiate the cost of
         covered  services,  on a case-by-case  basis,  on behalf of clients and
         covered participants prior to the services being performed. At the time
         medical treatments are being reviewed under HRM's care review services,
         a separate staff of price negotiators and bill reviewers simultaneously
         negotiates the amount of the covered fees with the provider.

         Audit of Hospital and Physician Bills. HRM also retrospectively reviews
         the charges billed by hospitals and physicians  with respect to covered
         participants.  Under Company  procedures,  hospital  bills in excess of
         specified  amounts and the associated  physician  bills are reviewed to
         determine  whether services were actually  delivered to the patient and
         whether the charges for the delivered  services were reasonable in view
         of prevailing fees for such services in that geographic area.
<PAGE>

         Claims Administration Management

         HRM's claims  administration  management handles processing and payment
         of  health  care  bills  under  the terms of a  client's  health  plan,
         providing for adequate  funding (fully insured premium or self-funded),
         easy access, efficient processes, accurate payment and timely reporting
         through plan  design,  underwriting  services and claim  administration
         services.  The Company's  claims  administration  management  maintains
         enrollment and eligibility data for covered participants and dependents
         and eligible providers located in all states.  Reimbursement  rules are
         based on levels of co-insurance,  co-dependency,  segregation, provider
         contracts,  care management,  and negotiated fee arrangements specified
         in the health plan and allowable under ERISA  regulations.  The Company
         also  administers  continuation  of  benefit  programs  for  terminated
         employees under the Consolidated  Omnibus Budget  Reconciliation Act of
         1985 ("COBRA") and flexible  benefit  programs  under Internal  Revenue
         Code (IRC) Section 125. The Company also  coordinates  benefit payments
         with other group health plans.

         Effective  claim  administration  is a  critical  part  of  the  health
         management system. Claims administrative  management services highlight
         the value of HRM's totally integrated process by working to ensure that
         care and price  management  goals are attained within the proper bounds
         of  each   client's   health  plan.   Claim   personnel,   using  HRM's
         electronically  integrated systems,  quickly verify that decisions made
         during  a  patient's  care  are  accurately  reflected  in the  billing
         process.  Consolidated  administrative  reporting provides clients with
         information  to  monitor  and  manage  their  health  benefit  programs
         effectively.  HRM's  management  report format combines Care Management
         results and claim payment  decisions in an easy-to-read  document.  The
         Company's claim  subsidiary was the first claim  administrator in North
         America to be awarded I.S.O. 9002 certification.

         Electronic  data  interchange  (EDI) links  providers,  through a third
         party  clearinghouse,  to payers, and processes claims  electronically.
         Electronic   submission,   processing,   and  payment  of  claims  cuts
         administrative costs and allows benefits analysts to apply their skills
         to  problem   cases.   EDI   technology   is  a  key  to   streamlining
         administrative  operations. HRM has developed software which allows its
         claim payment system to connect with third party EDI networks.

         HRM  offers a full range of  administrative  services  to help  clients
         manage and supplement their health plans. HRM's  underwriting  division
         can produce  valuation  reports to support the  financial  integrity of
         clients'  self-funded  plans. HRM can also help produce a cost analysis
         of additional  benefits and define the funding levels needed to support
         those  benefits.  HRM's  systems  and  strategies  support  the  use of
         flexible benefit plans, and can assist clients in determining flex-plan
         objectives and deciding whether a full-blown  cafeteria plan, a Section
         125 plan with 401(k),  or a simple flexible  spending  account can best
         suit the client's needs. HRM's underwriting group provides a variety of
         reinsurance  and stop-loss  insurance  strategies  and products to meet
         clients'  needs,  including  group life and term  disability  products.
         COBRA administration services are also available to help clients handle
         COBRA compliance.
<PAGE>

         HRM fees for claim  administration  services  generally  are based on a
         monthly  fee  per  covered  life  based  on  the  expected   number  of
         transactions or on a per transaction basis.

         During fiscal year 1996, the Company formed a wholly-owned  subsidiary,
         Health Benefit Reinsurance,  Inc. (HBRe) to act, independent of HRM and
         subsidiaries,  as a managing general underwriter for products including
         specific  and  aggregate  stop  loss  insurance,  life  and  disability
         insurance,  fully insured underwriting and other underwriting  services
         needed for customers that contract with HRM and subsidiaries, or others
         that purchase services directly from HBRe. The services offered by HBRe
         include  underwriting,  premium billing,  collection and  distribution,
         policy or certificate issue,  customer service and claim administration
         for that product.

         Information Services

         HRM's  information  services  are  complementary  to  its  health  plan
         management services.  These are offered by HRM on an hourly, project or
         software license fee basis.

         QualityFIRST(R)  Healthcare  Practice  Guidelines  Software and Related
         Systems  Software.   QualityFIRST(R)  guidelines  and  system  software
         provide decision support for evaluating diagnosis,  treatment selection
         and resource use for each episode of care. In addition,  the guidelines
         provide  consistent  criteria and practice standards against which care
         quality  and  related  costs can be  measured.  These  diagnosis-driven
         guidelines,  which promote  consistency in decision making, are used to
         influence quality of care;  promote  clinically  appropriate  decisions
         prospectively,   concurrently,  and  retrospectively;  promote  optimal
         outcomes;  and allow the practitioner  flexibility in care decisions on
         the  basis of  individual  patient  factors.  The  guidelines  software
         operates  under  standard,  easy-to-use  software and provides  primary
         baseline data needed for Continuous  Quality  Improvement (CQI) such as
         usage  characteristics and patterns of care for a given organization or
         practitioner.

         The Company offers Medical/Surgical,  Workers' Compensation/Disability,
         Behavioral  Health,   Specialist   Referral  and  Alternative   Setting
         guideline software packages or modules. These modules comprise over 430
         guidelines   and  2,700   treatments/procedures   covering   more  than
         approximately  90%  of  significant   clinical  events.   The  Workers'
         Compensation/Disability    package   includes    on-line-return-to-work
         parameters  to  identify  the  expected  length  of  disability  and to
         expedite  return to work as well as on-line access to individual  state
         workers'  compensation  treatment  guidelines to facilitate  compliance
         with  local  workers'  compensation  regulations.  Alternative  Setting
<PAGE>
         guidelines are designed to help streamline the transfer of care from an
         acute  setting to the next  appropriate  care level  based on  medical,
         physical,  economic and psychosocial issues particular to each patient.
         Specialist  Referral  guidelines  are used to  facilitate  the referral
         decision  process  from the primary care  physician to the  specialist.
         These  guidelines  are  designed to ensure  appropriate  referrals,  to
         ensure appropriate timing of referrals, to support first line treatment
         by the primary care physician and to document referral decisions so the
         result  is  optimal,   cost-effective   care.  Each  of  the  Company's
         guidelines  is reviewed at least  yearly and is updated as necessary to
         reflect the latest clinical advances.

         QualityFIRST(R) software and systems are made available to clients on a
         software license basis. In late fiscal 1992, HRM entered into its first
         software license agreement. Its licensees include hospitals,  insurance
         companies,  HMOs and PPOs. Fees are based on a license fee at inception
         with a  monthly  subscription  fee  during  the  term  of  the  license
         agreement  based on covered lives or number of  workstations  utilizing
         the guidelines.

         Health Care  Information  Management.  The Company  manages health care
         data for large  organizations and governments,  including  acquisition,
         verification and analysis of health care data,  comparison of data sets
         to normative data  standards  developed by HRM, and  interpretation  of
         practice and  utilization  standards.  HRM seeks to obtain the right to
         use internally in HRM's managed health care services data collected and
         developed in such projects. Clients are generally charged a set fee for
         information  management  projects,  payable  in  installments  over the
         anticipated length of the project,  or incorporated into the basic fees
         charged  for  care  management,  price  control  management,  or  claim
         administration management services.

         HRM's information  management  services also provide various reports to
         employers to define current services,  identify  inappropriate practice
         patterns and utilization problems,  and compare costs to normative data
         set prepared by the Company.  Recommendations  for benefit plan changes
         and managed care services are provided. Clients are generally charged a
         fee based on hourly rates and required resources for these services, or
         these products are incorporated  into the basic fee charged for managed
         care, price control, or claim administration management services.

         Health  Benefit  Plan Design and  Consulting  Services.  HRM works with
         clients,  independent  brokers,  and consultants in designing  specific
         health care  management  programs and health plans to meet the needs of
         individual clients.  These services include assistance in the design of
         plan  documents  describing  benefit  coverage.  Health  benefit  plans
         designed by HRM utilize employee co-payments, deductibles, and flexible
         benefits  to  improve  the   effectiveness   of  employer  health  care
         management  programs.  The Company also designs continuation of benefit
         programs for terminated  employees  under COBRA,  and flexible  benefit
         programs under IRC Section 125. HRM also produces pamphlets, brochures,
         videos,  educational  talks and other materials to explain the client's
         benefit  plan  to  its   employees.   The  Company's   client   service
         representatives  and sales  personnel  work together to implement  each
         health care  benefit  program.  Clients are  generally  charged a fixed
         hourly rate for HRM's benefit plan design and consulting services.

     (2) Status of products in development.

         HRM  continually  expands its medical  and cost  databases  and medical
         expertise for self-funded  benefit plans,  fully insured benefit plans,
         HMOs,  providers,  and workers'  compensation and disability  insurance
         programs; refines its QualityFIRST(R) healthcare practice guidelines to
         address  an ever  enlarging  number of  conditions,  and will  continue
         expanding   its   software   package   containing   HRM's   proprietary
         QualityFIRST(R)  healthcare  practice  guidelines  for license to third
         parties.   HRM  also  expects  to  continue  to  develop  programs  for
         management of health care services and costs associated with particular
         illnesses or conditions.  HRM anticipates  that, as computer  hardware,
         computer   software  and   telecommunications   equipment  become  more
         technologically sophisticated,  the Company will create new or enhanced
         software products utilizing the Company's medical  expertise,  database
         system and  technology.  HRM will also  respond to changes  required by
         healthcare reform in the nation.
<PAGE>
     (3) Source and Availability of Raw Materials.

         Not applicable.

     (4) Patents, trademarks, licenses, franchises and concessions.

         The Company has filed a patent  application  covering  its "Health Care
         Management System" which is an automated, real-time, interactive health
         care  management   data   processing   system  for  use  by  hospitals,
         physicians,   insurance  companies,  health  maintenance  organizations
         (HMOs) and others in the  health  care field to serve as a  diagnostic,
         evaluation   and   utilization   tool  for  health  care  providers  to
         individuals.  The  system  is  implemented  on  computer  hardware  and
         software and is used by the Company in providing healthcare  management
         services.

          HRM  claims  copyrights  to  software  developed  by the  Company.  In
          addition HRM has obtained  perpetual  licenses to use certain software
          developed by other companies  which HRM uses in providing  services to
          its  clients.   HRM  has  various   safeguards  in  place,   including
          authorization  codes and encryption,  to limit access to the Company's
          databases and operating systems. HRM markets its services and products
          under a number  of trade  names  and  trademarks.  The  following  are
          principal   trademarks  or   registered   trademarks  of  HRM  of  its
          subsidiaries:   HRM(R),   AutoPILOT(TM), CareCALL(SM),    CarePASS(R),
          CarePLUS(SM), DisabilityCARE(SM),    HRMMEDIA(SM),    QualityBIRTH(R),
          ReviewPLUS(R),   QualityFIRST(R),  Together  We  Can  Make  a  Healthy
          Difference(R),  Institute for Healthcare  Quality(R),  and IHQ(R). HRM
          relies to varying  degrees  upon its  common  law rights of  trademark
          ownership, copyrights and registration of its trademarks.

     (5) Seasonality.

         HRM's revenues have historically been higher in the second half of each
         fiscal  year than in the first half.  Because a large  number of health
         plans  operate on a calendar year basis,  a significant  portion of the
         Company's  new  clients  become  clients  as of January 1, which is the
         beginning of HRM's third quarter. The Company recognizes revenues as it
         performs services under a contract,  and the Company typically performs
         a greater  portion of annual  services during the first few months of a
         new contract.  In fiscal 1997, 1996 and 1995 revenues  totaled 48%, 50%
         and 48% in the first  half of the fiscal  year and 52%,  50% and 52% in
         the second half of the fiscal year, respectively.

     (6) Working Capital.

         HRM's  working  capital  requirements  are  not  generally  subject  to
         significant  fluctuations.  The  consolidated  statements of cash flows
         show sources and uses of working capital.

     (7) Major Customers.

         The  Company  services  a small  number  of  large  clients  that  have
         accounted for a significant  portion of the Company's revenues in prior
         years.  Columbia/HCA  Healthcare Corporation accounted for 16%, 17% and
         16% in fiscal 1997, fiscal 1996 and fiscal 1995, respectively. Keystone
         Mercy Health Plan was a new customer and  accounted  for  approximately
         17% of revenues in fiscal 1997.  Ohio  Permanente  Medical Group (OPMG)
         accounted  for 11% of revenues in fiscal  1996,  and  transitioned  the
         majority of the services  provided by HRM back to OPMG effective at the
         beginning of fiscal 1997, but continues as a QualityFIRST(R) customer.
<PAGE>
     (8) Backlog.

         The Company's  revenues are principally  derived through the provisions
         of services as and when needed by the contracting client and no backlog
         amounts  are  maintained.  The  Company's  revenues  from  care  review
         management,   price  control  management,   and  claim   administration
         management  services  are  generally  derived  pursuant  to  contracts,
         generally for a term of one to three years, obligating clients to pay a
         fixed monthly  charge for each covered  employee  based on  anticipated
         case or claim volume  experience  basis,  or on a case or percentage of
         savings basis. Revenues from information services are generally derived
         from  QualityFIRST(R)  license  fees and  subscription  fees,  and from
         contracts to perform  specific  projects or  consulting  services for a
         specific  fee or  hourly  basis.  Revenues  from  case  management  are
         generally derived on a case-by-case or hourly basis.

     (9) Government contracts.

          No  material   portion  of  the  Company's   business  is  subject  to
          renegotiation  of profits or termination of contracts or  subcontracts
          at the election of the government.

     (10)Competition.

         The  health  care  management  industry  historically  has been  highly
         fragmented  and  competitive.   The  Company  competes   directly  with
         approximately  100  independent  utilization  review  firms  as well as
         approximately  120 insurance  carriers,  approximately  200  third-part
         administrators  which have  established  their own  utilization  review
         procedures,  and a limited number of software vendors.  In addition the
         Company's care  management  services  compete  indirectly with HMOs and
         several   hundred  PPOs.   Some  of  the  Company's   competitors   are
         substantially  larger and possess greater financial  resources than the
         Company.  The  Company,   however,   believes  that  the  trend  toward
         consolidation  of services  will  continue as employers  recognize  the
         convenience   of  dealing   with  a  single   health  care   management
         organization.  HRM's  principal  competitive  strengths are its medical
         expertise,  medical  and  cost  databases,  QualityFIRST(R)  healthcare
         practice guidelines,  and the proprietary software systems. The Company
         is able to provide clients with a full range of integrated  health care
         management services,  focusing not only on reducing the price of health
         care, but also on improving its quality.

     (11)Research and development.

         HRM  continually   enhances  its  databases  and  proprietary  software
         systems.  Costs capitalized for these enhancements,  excluding acquired
         software,  by the Company were $7,396,000 in fiscal 1997, $5,779,000 in
         fiscal 1996, and $5,337,000 in fiscal 1995.

     (12)Effect of environmental regulation.

         To the extent that the Company's management can determine, there are no
         federal,   state  or  local  provisions  regulating  the  discharge  of
         materials into the environment or otherwise  relating to the protection
         of the environment,  with which compliance by the Company has had or is
         expected  to have a  material  effect  upon the  capital  expenditures,
         earnings, or competitive position of the Company.

     (13)Employees.

         As of September,  1997, the Company employed approximately 950 persons,
         including  approximately  300  physicians,  nurses,  and  other  health
         professionals.   The  Company  uses   approximately   150   independent
         consulting physicians.  None of the Company's employees is covered by a
         collective bargaining agreement.
<PAGE>
(d)  Foreign Operations and Export Sales.

     In Canada,  health care prices and payments are set and administered by the
     provincial governments. HRM markets all of its managed health care services
     and software,  other than price control services,  to employers,  insurance
     companies,  hospitals  and  governmental  agencies in Canada  through HRM's
     wholly owned Canadian  subsidiary.  Revenues derived from Canada totaled U.
     S.  $325,000  in fiscal  1997,  U.S.  $233,000  in fiscal  1996,  and U. S.
     $174,000  in fiscal  1995.  The  Company's  assets  attributable  to Canada
     consist of leased offices in Alberta.

Item 2.  Properties.

HRM's principal  corporate  offices consist  currently of approximately  125,000
square feet in two adjacent buildings in Minneapolis,  Minnesota,  31,000 square
feet in Kalamazoo, Michigan and 4,000 square feet in Sacramento, California. The
leases on the Minneapolis and Sacramento offices expire in or by 1998. The lease
on the Kalamazoo office expires in or by 2001. The Company also leases space for
three  sales  offices  located in the United  States  and Canada  generally  for
one-year terms or less. All of the Company's  facilities are used exclusively by
the Company for office space or computer  operations  and are  anticipated to be
adequate, but will be expanded as business needs require.

Item 3.  Legal Proceedings.

The  Company is not a party to any  material  pending  legal  proceedings.  Care
Management  Services  provided  by the  Company  are  advisory  in  nature,  and
determinations  as to payment or  nonpayment  of  benefits  are made by the plan
sponsor or its  administrator,  which can be the  Company as a health plan third
party  administrator.  All determinations as to the medical care rendered to the
patient  are  made  by the  patient  or the  attending  physician.  Nevertheless
patients or others  might assert  claims  against the Company for damages due to
adverse medical  consequences.  New or existing legal theories by which patients
or  attending  physicians  may seek to assert  liability  against the Company or
other  companies  in the health care  industry  are  evolving  and are expect to
continue to evolve. Although the Company believes that its procedures for making
care  management  and claims  benefit  recommendations  and decisions  result in
reasonable  and accurate  recommendations,  there can be no  assurance  that the
Company's  procedures  for limiting  liability are effective or that the Company
will not be subject to liability from litigation  which might  adversely  affect
the Company's business.  The Company maintains  professional liability insurance
and such other coverages as the Company  believes are reasonable in light of the
Company's experience to date.

Item 4.  Submission of Matters to a Vote of Security Holders.

No matter  was  submitted  to a vote of the  Company's  shareholders  during the
quarter ended June 30, 1997.
<PAGE>
                                     PART II

Item 5.  Market for Registrant's Common Equity and Related Stockholder Matters.

a)   Health  Risk  Management,  Inc.  Common  Shares  are  traded on the  Nasdaq
     National  Market  under the symbol  HRMI.  The  following  table  shows the
     quarterly  range of high and low sale  prices of the  Common  Shares on the
     National Market during the fiscal periods indicated.

                                          High                      Low

         Fiscal 1995
         First Quarter                     7-1/4                      5-3/4
         Second Quarter                    8-1/4                      4-1/2
         Third Quarter                     8-1/8                      5-3/16
         Fourth Quarter                   11-1/2                      7-3/8

         Fiscal 1996
         First Quarter                    11-1/2                      9-1/2
         Second Quarter                   10-7/8                      7-3/4
         Third Quarter                    18-1/8                      9-1/4
         Fourth Quarter                   18-3/8                     10

         Fiscal 1997
         First Quarter                    16-3/4                      9-3/4
         Second Quarter                   16-1/2                     14
         Third Quarter                    16-5/8                      9-3/8
         Fourth Quarter                   13-7/8                      9-1/2

         Fiscal 1998
         First Quarter                    14-3/11                    11

b)   Holders

     As of October 7, 1997 there were approximately 125 holders of record of the
     Company's Common Stock.

c)   Dividends

     The Company has never paid cash  dividends on its Common  Shares and has no
     present  intention to pay cash dividends in the foreseeable  future.  Under
     the Company's  Revolving  Credit and Term Loan Agreement with its bank, the
     Company is prohibited  form paying cash  dividends on its stock without the
     bank's consent.

<PAGE>

Item 6.  Selected Financial Data.

                          Health Risk Management, Inc.

                      SELECTED CONSOLIDATED FINANCIAL DATA
                      ------------------------------------
<TABLE>
<CAPTION>
                                                                           Fiscal Year Ended June 30,
                                                            ---------------------------------------------------------
                                                               1993       1994       1995        1996        1997
                                                                     (in thousands, except per share data)
<S>                                                           <C>         <C>        <C>        <C>         <C>   
Statement of Operations Data:

Revenues                                                      $40,871     $45,824    $49,302    $54,507     $62,723

Operating expenses:
   Cost of Services                                            24,135      26,784     30,290     31,762      37,657
   Depreciation and amortization, principally cost of
     services                                                   4,331       5,227      6,127      6,947       7,646
   Selling and marketing                                        5,605       6,485      6,064      6,767       7,346
   Administration                                               4,177       4,792      4,811      5,232       5,682
   Merger costs                                                     0           0          0          0         390
                                                            ---------   ---------  ---------  ---------     -------
     Total operating expenses                                  38,248      43,288     47,292     50,708      58,721

Operating income                                                2,623       2,536      2,010      3,799       4,002

Other income (expense):
   Interest income                                                 64          65        128        158         187
   Interest expense                                              (373)       (436)      (759)      (708)       (535)
                                                              -------     -------    -------    -------     -------
Income before income taxes                                      2,314       2,165      1,379      3,249       3,654

Provision for income taxes:
   Current                                                         20          24         12         22          15
   Deferred                                                         0         425        523      1,231       1,398
                                                            ---------      ------     ------     ------      ------
     Total income taxes                                            20         449        535      1,253       1,413

Net income                                                   $  2,294    $  1,716    $   844   $  1,996    $  2,241
                                                            =========     =======     ======     ======      ======
Net income per  common and common equivalent share(1)        $    .57    $    .43    $   .21   $    .47    $    .50
                                                            =========     =======     ======     ======      ======

Weighted average common and common equivalent shares(1)         3,993       4,015      3,982      4,219       4,458

                                                                                    June 30,
                                                            ---------------------------------------------------------
                                                               1993       1994       1995        1996        1997
                                                               ----       ----       ----        ----        ----
Balance Sheet Data:
Working capital                                              $  3,089    $  5,491   $  3,763   $  5,246    $  8,578
Total assets                                                   32,501      37,844     39,962     44,822      51,723
Current portion of notes payable and capitalized equipment
   leases                                                       3,499       1,950      1,946      2,427       1,988
Long term portion of notes payable and capitalized
   equipment leases                                             2,394       6,046      5,155      4,550       3,487
Shareholders' equity                                           21,668      23,677     25,101     28,474      34,044
</TABLE>

- ------------------------

(1)  Earnings per share is computed using the weighted  average number of Common
     Shares and Common Share equivalents  outstanding during the period.  Common
     Share  equivalents  include  dilutive  stock options and warrants using the
     treasury stock method.
<PAGE>
Item 7. Management's  Discussion and Analysis of Financial Condition and Results
     of Operations.

Overview

A majority of the Company's revenues consist of fees for services provided under
contracts  obligating  clients to pay a fixed  monthly  charge for each  covered
employee based on anticipated case volume experience, a percentage of savings, a
transaction or case fee, or on an hourly basis. In addition,  each new client is
typically  charged a  one-time  set-up  fee to cover the  related  set-up  costs
incurred by the  Company.  Such revenue is  recognized  as services are rendered
under each contract.

The  Company's  expenses  are  comprised  of its  cost of  services  (consisting
primarily  of  compensation  of  personnel,  including  nurses  and  physicians,
telephone  expenses,  rent, costs related to the Company's computer  operations,
costs  related to customer  service,  and costs  related to  development  of new
services),   selling  and  marketing  expenses   (including  sales  commissions,
advertising,  and account  management  personnel),  general  and  administration
expenses  (including  bad debts and  compensation  of personnel in the corporate
finance,   human  resources,   and  general   administration   departments)  and
depreciation  and  amortization  (primarily  capitalized  leased  equipment  and
software costs).

Results of Operations

The  following  table  sets  forth  certain  consolidated  financial  data  as a
percentage  of total  revenues  for the three  fiscal years ended June 30, 1995,
1996, and 1997 and compares the percentage change in the dollar amounts of these
items for the period indicated.
<TABLE>
<CAPTION>
                                                    Year Ended June 30,        Period to Period Increase (Decrease)
                                                    -------------------        ------------------------------------
                                                  1995       1996      1997       1995 vs 1996        1996 vs 1997
                                                  ----       ----      ----       ------------        ------------
<S>                                                <C>        <C>       <C>        <C>                 <C>   

Revenues                                           100%       100%      100%       11%                 15%
                                                   ===        ===       ====

Operating expenses:
   Cost of services                                 62         58         60        5                  19
   Depreciation and amortization,
     principally cost of services                   12         13         12       13                  10
   Selling and marketing                            12         12         12       12                   9
   Administration                                   10         10          9        9                   9
   Merger costs                                     --         --          1       --                  --
                                                   ---        ---       ----
         Total operating expenses                   96         93         94        7                  16
                                                    --         --         --

Operating income                                     4          7          6       89                   5
                                                    --         --         --

Other income (expense):
   Interest income                                   *          *          *       23                  18
   Interest expense                                 (1)        (1)        (1)      (7)                (24)
                                                    --         --         --

Income before taxes                                  3          6          6      136                  12
Income taxes                                        (1)        (2)        (2)     134                  13
                                                    --         --         --

Net income                                           2%         4%         4%     136                  12
                                                   ===        ===        ===
</TABLE>

  *Less than 1% on a rounded basis.
<PAGE>
Revenues:  Total revenues increased  $8,216,000 (15%) from fiscal 1996 to fiscal
1997 (from  $54,507,000 to  $62,723,000),  and increased  $5,205,000  (11%) from
fiscal 1995 to fiscal 1996 (from  $49,302,000 to  $54,507,000).  These increases
are  primarily  attributable  to  increases in the number of clients and covered
participants enrolled in the Company's health plan management services, sales of
additional   products  to  existing   clients   and   increased   sales  of  the
QualityFIRST(R)  healthcare practice  guidelines.  Revenues for fiscal 1997 also
reflect  the  resolution  of  certain  financial  matters  with a  large  client
resulting in an amended contract in October, 1997.

Following  is the  approximate  breakout of revenue by class of similar  service
categories:
<TABLE>
<CAPTION>
                                                             1995                 1996                  1997
                                                             ----                 ----                  ----
<S>                                                         <C>                  <C>                   <C>  

   Care review and case management                          $  21,640,000        $  21,935,000         $  25,798,000
   Price control management                                     4,300,000            3,913,000             4,219,000
   Claim administration management                             19,942,000           23,291,000            24,726,000
   Information management                                       3,420,000            5,368,000             7,980,000
                                                               ----------           ----------            ----------
                                                            $  49,302,000        $  54,507,000         $  62,723,000
                                                               ==========           ==========            ==========
</TABLE>

There are  variations  between the  percentage  increases of revenue  categories
because  clients  purchasing  services  may  choose  all or a  portion  of these
services and this varies from client to client and year to year.

Revenues  for care  review  and  case  management  services  increased  18%,  or
$3,863,000,  from fiscal 1996 to fiscal 1997  (increasing  from  $21,935,000  to
$25,798,000)  and  increased  1%, or  $295,000,  from fiscal 1995 to fiscal 1996
(increasing from $21,640,000 to $21,935,000).  In fiscal 1996, growth in revenue
came from  disability  management  services,  with an overall  decrease  in care
review  revenue in general.  In fiscal 1996,  there was a decrease in revenue in
the fourth  quarter,  from  approximately  $1.5  million of growth for the first
three  quarters  of  fiscal  1996,  down to $.3  million  growth  for  the  year
principally because a significant client transitioned  services to itself during
the fourth quarter. The client continues to use HRM's QualityFIRST(R)  software.
In fiscal 1997, growth was mainly the result of adding a large customer.

Revenues for price control  services  increased 8%, or $306,000 from fiscal 1996
to fiscal 1997 (from  $3,913,000 to  $4,219,000),  and decreased 9%, or $387,000
from fiscal 1995 to fiscal 1996 (from  $4,300,000  to  $3,913,000).  Revenues in
fiscal 1996  decreased  in the first half of the year because of the loss of two
major customers in fiscal 1995.  Growth in revenues in the second half of fiscal
1996  and in  fiscal  1997  are  primarily  the  result  of an  increase  in the
CarePASS(R) customer base.

Claim administration  services revenue increased 6%, or $1,435,000,  from fiscal
1996 to fiscal 1997 (from  $23,291,000  to  $24,726,000),  and  increased 17% or
$3,349,000  from fiscal 1995 to fiscal 1996 (from  $19,942,000  to  $23,291,000)
because of an increase in the customer base or claim volume.

Information  management revenues increased 49%, or $2,612,000,  from fiscal 1996
to fiscal 1997 (from  $5,368,000 to $7,980,000) and increased 57%, or $1,948,000
from fiscal 1995 to fiscal 1996 (from $3,420,000 to $5,368,000). In fiscal 1997,
fiscal 1996 and fiscal 1995, revenue of $7,577,000,  $4,910,000, and $2,628,000,
respectively,  was  related to  QualityFIRST(R)  software  and system  licensing
revenues.  The balance of revenue in the three years was from  communication and
consulting services.

Cost of Services: Cost of services increased 19% from fiscal 1996 to fiscal 1997
(from  $31,762,000 to $37,657,000),  and increased 5% from fiscal 1995 to fiscal
1996 (from  $30,290,000 to  $31,762,000).  As a percentage of revenues,  cost of
services  increased  from 58% in fiscal 1996 to 60% in fiscal 1997. The increase
in fiscal 1997 of cost of services as a percentage of revenues was primarily due
to additional costs related to payroll and expenses for increased business,  and
underutilization of the managed care, disability, and 24/7 CareCALL(SM) units.
<PAGE>
Depreciation and Amortization:  Depreciation and amortization increased 10% from
fiscal 1996 to fiscal 1997 (from  $6,947,000 to $7,646,000),  and decreased from
13% to 12% as a percentage of revenue.  Depreciation and amortization  increased
13% from  fiscal  1995 to fiscal  1996  (from  $6,127,000  to  $6,949,000),  and
increased  from 12% to 13% as a  percentage  of revenue.  The  increases in each
period were  primarily  the result of  depreciation  from  additional  computer,
telephone,  and office  equipment,  and amortization of additional  software and
contract costs.  Approximately  92% of depreciation and amortization  expense is
related to cost of services for fiscal 1997 and prior years.

Selling and Marketing:  Selling and marketing  expenses increased 9% from fiscal
1996 to fiscal 1997 (from  $6,767,000  to  $7,346,000),  and  increased 12% from
fiscal  1995 to  fiscal  1996  (from  $6,064,000  to  $6,767,000).  Selling  and
marketing  expenses as a  percentage  of revenue  remained  unchanged at 12% for
fiscal  1997,  fiscal  1996,  and fiscal  1995.  The increase in fiscal 1997 and
fiscal  1996 was  primarily  due to  changes  in  marketing,  sales and  account
management personnel, sales commissions and travel expenses.

Administration:  Administration expenses increased 9% from fiscal 1996 to fiscal
1997 (from  $5,232,000  to  $5,682,000),  and  increased  9% from fiscal 1995 to
fiscal 1996 (from  $4,811,000 to  $5,232,000),  but decreased as a percentage of
revenues from 10% to 9% in fiscal 1997. The increase in administration  expenses
in fiscal 1996 and 1997 was due to the expense of  additional  staff,  and other
expenses,  including salaries,  bad debts, training programs and insurance.  Bad
debt expense was $127,000,  $242,000,  and $333,000 in fiscal 1997,  fiscal 1996
and fiscal 1995, respectively.

Merger  Termination  Costs : On March  10,  1997,  the  Company  and  HealthPlan
Services  Corporation  (HPS) announced that the merger agreement dated September
12, 1996, had been terminated by mutual arrangement.  In the quarter ended March
31, 1997, the Company  recorded a one-time  charge of $390,000 for the write-off
of costs related to the terminated merger agreement with HPS.

Interest:  Interest expense  decreased 24% from fiscal 1996 to fiscal 1997 (from
$708,000 to  $535,000),  and  decreased as a percentage  of revenue from 1.3% to
0.9%.  Interest  expense  decreased  7% from  fiscal  1995 to fiscal  1996 (from
$759,000 to $708,000)  and  decreased  as a  percentage  of revenue from 1.5% to
1.3%.  Interest  expense  was  impacted  in fiscal 1997 and fiscal 1996 by lower
interest rates and lower average principal balances outstanding.

Interest income was $187,000, $158,000, and $128,000 for fiscal years 1997, 1996
and 1995, respectively,  and increased in fiscal 1997 and fiscal 1996 because of
additional available funds invested in short-term investments.

Income  Taxes:  Income  taxes  increased  in  fiscal  1997 from  fiscal  1996 by
$160,000,  or 13% (from $1,253,000 to $1,413,000),  and increased in fiscal 1996
from fiscal 1995 by $718,000, or 134% (from $535,000 to $1,253,000).  Net income
had been  reported  as fully  taxed in fiscal  year  1997,  1996 and 1995 at the
effective  tax rate of 39%.  See Note 6 in the Notes to  Consolidated  Financial
Statements.

Liquidity and Capital Resources

The Company's  cash flow from  operations  was  $10,127,000  and  $7,435,000 for
fiscal 1997 and 1996,  respectively.  Cash flow from operations has exceeded net
income primarily due to non-cash charges such as depreciation and  amortization,
deferred income taxes, and changes in operating assets and liabilities.

Cash has been used to invest in software  and program  enhancements  ($7,396,000
and $5,799,000 in fiscal 1997 and fiscal 1996,  respectively).  The Company also
acquired property and equipment of $2,966,000 and $2,256,000 for fiscal 1997 and
1996,  respectively.  HRM expects to continue to acquire  property and equipment
and enhance software and products.
<PAGE>
HRM also used approximately  $2,277,000 and $2,056,000 in fiscal 1997 and fiscal
1996, respectively,  to repay principal on notes payable and capital leases (net
of proceeds from notes payable).  The Company borrowed $1,275,000 and $1,500,000
in fiscal 1997 and fiscal 1996, respectively. The Company received cash proceeds
of $775,000 and  $1,157,000 in fiscal 1997 and fiscal 1996,  respectively,  from
stock  option  exercises  for common  stock by current or former  employees  and
directors, and $2,500,000 from the sale of 200,000 shares of unregistered common
stock.

The Company's  current ratio was 1.8 at June 30, 1997, and 1.6 at June 30, 1996.
The Company's working capital was $8,578,000 and $5,246,000 at June 30, 1997 and
1996, respectively.

The Company has a net operating loss  carryforward of approximately  $14,100,000
for income tax  purposes at June 30, 1997,  which can be used to reduce  taxable
income and reduce the current cash flow necessary to pay taxes.

The Company believes that its cash and cash flow from operations,  together with
credit facilities which the Company has obtained,  will be sufficient to finance
the Company's  anticipated  normal  expansion in fiscal 1998.  The Company has a
term loan  (principal  balance of  $1,048,000 as of June 30, 1997) with its bank
due June 30, 1999 and a revolving  credit  facility  expiring  January 31, 1998,
under  which the  Company  may borrow a total of  $3,750,000.  The  Company  had
available  $1,552,000 under the $3,750,000 revolving credit facility at June 30,
1997.  The revolving  credit and term loan are secured by liens on the assets of
the Company.

Forward Looking Statements

Forward  looking  statements in this report  reflected as  expectations,  plans,
anticipations,  prospects or future  estimates  are subject to the risks and the
uncertainties  present in the Company's business and the competitive  healthcare
market  place  where  clients  and  vendors  commonly   experience   mergers  or
acquisitions,   reconciliations,  volume  fluctuations,  participant  enrollment
fluctuations,  fixed price contracts, contract disputes, contract modifications,
contract  renewals  and  non-renewals,  various  business  reasons for  delaying
contract closings,  and the operational  challenges of matching case volume with
optimum  staffing, having fully trained  staff,  having  computer and telephonic
supported  operations  and managing  turnover of key  employees  and  outsourced
services to performance standards.  While occurrences of these risks, and others
detailed in this report and the Company's other SEC reports can not be predicted
exactly,  such  occurrences  can be expected to have an impact on the  Company's
anticipated level of revenue growth or profitability.

Item 7A. Quantitative and Qualitative Disclosures About Market Risk.

Not applicable.

Item 8.  Financial Statements and Supplementary Data.

The  consolidated  financial  statements of the Company and its subsidiaries are
included in a separate section of this report.

Item 9.  Changes  In  and  Disagreements  with  Accountants  on  Accounting  and
     Financial Disclosure.

None.
<PAGE>
                                    PART III

Item 10. Directors and Executive Officers of the Registrant.

Directors

The following table provides  certain  information with respect to all directors
of the Company.
<TABLE>
<CAPTION>

Name of Director                     Current Position(s)              Principal Occupation(s)             Director
(Class)                    Age          with Company                   During Past Five Years               Since
- ----------------           ---       -------------------              -----------------------             --------
<S>                         <C>   <C>                        <C>                                            <C>  

Gary T. McIlroy, M.D.       57    Chairman of the Board,     Chairman and Chief Executive Officer of        1977
(Class C)                         Chief Executive Officer    the Company since 1977.  Dr. McIlroy is
                                  and Director               married to Marlene O. Travis.

Marlene O. Travis           58    President, Chief           President of the Company since 1987 and        1977
(Class B)                         Operating Officer,         Chief Operating Officer of the Company
                                  Secretary and Director     from 1987 to 1992 and since June 1993;
                                                             and Chief Administrative Officer from
                                                             1992 to June 1993.  Ms. Travis is married
                                                             to Gary T. McIlroy, M.D.

Gary L. Damkoehler          58    Director                   Chairman, Chief Executive Officer and          1996
(Class A)                                                    President since 1988 of JSA Healthcare
                                                             Corporation of St. Petersburg, Florida, a
                                                             direct provider of healthcare services.

Raymond G. Schultze,        63    Director                   Professor of Medicine at the UCLA School       1996
M.D. (Class A)                                               of Medicine from 1978 to 1997, Dr. Schultze  
                                                             served as Director of the UCLA Medical 
                                                             Center from  1980 to 1995; and Administrative
                                                             Vice Chancellor for UCLA  from  1986 to
                                                             1992. Dr.  Schultze currently is providing
                                                             consulting services to the County of Los 
                                                             Angeles for the re-engineering of their    
                                                             healthcare system.

Vance Kenneth Travis        71    Director                   Chairman of the Board of Triad                 1984
(Class B)                                                    International, Inc., a plant engineering
                                                             and project management operation for
                                                             petro-chemical and refinery process
                                                             plants located in Calgary, Alberta,
                                                             Canada.  Mr. Travis is Marlene Travis'
                                                             uncle.

Ronald R. Hahn              53    Director                   Chairman and President, ESE Partners,          1992
(Class C)                                                    LLC, a venture capital management
                                                             company, since 1996 and President of
                                                             Stroben & Hahn, Inc., a venture capital  
                                                             management company, since 1981.  Consultant
                                                             regarding  the U.S. healthcare industry
                                                             to  Union  d'Etudes et d'Investissements
                                                             ("UI"), the merchant banking subsidiary of
                                                             Credit Agricole, currently, Mr. Hahn also  
                                                             serves on the Board of Directors of Protein
                                                             Databases, Inc., a publicly traded computer   
                                                             software company and JAMS/Endispute, a
                                                             provider of dispute resolution services.
<PAGE>

Robert L. Montgomery        60    Director                   President-Western Division of Sutter           1993
(Class C)                                                    Health since 1996.  Prior to this, he was
                                                             President and Chief Executive Officer of    
                                                             Alta Bates Health System of Emeryville,
                                                             California, a vertically integrated full
                                                             service  healthcare system, from 1989
                                                             to  1996,  and from 1979 to March 1983.
</TABLE>

The  Company's  Articles  of  Incorporation  provide  for the  election of three
classes of directors with terms  staggered so as to require the election of only
one class of directors each year.  The term of the Class C directors  expires at
the 1998 annual meeting,  the term of the Class A directors  expires at the 1999
annual meeting, and the term of the Class B Directors expires at the 2000 annual
meeting.

Executive Officers

The following sets forth the names and ages of current executive officers of the
Company, in addition to information  regarding their positions with the Company,
their periods of service in such positions, and their business experience for at
least the past five years.
<TABLE>
<CAPTION>
Name                                Age                                Position
- ----                                ---                                --------
<S>                                 <C>              <C>    
Gary T. McIlroy, M. D.              57               Chairman of the Board, Chief Executive Officer and
                                                     Director

Marlene O. Travis                   58               President, Chief Operating Officer, Secretary and
                                                     Director

Thomas P. Clark                     49               Senior Vice President, Finance and Chief Financial
                                                     Officer

Adele M. Kimpell                    51               Executive Vice President, Healthplan Operations

John R. Higbee                      54               Chief Information Officer

Alexander E. Gourley                59               President, Canadian Operations

Michael T. McKim                    53               Vice President and General Counsel
</TABLE>

Gary T. Mcllroy, M. D., a co-founder of the Company,  has been an officer of the
Company since 1977 and Chairman of the Board,  Chief  Executive  Officer,  and a
director of the Company  since 1984.  Dr.  McIIroy has owned and operated  three
medically-related  businesses. Dr. McIIroy was co-founder,  President, and Chief
Executive Officer of Midwest Laboratory Associates, a medical testing laboratory
from 1977 until its sale in 1980.  From 1973 to 1978, he was President and Chief
Executive  Officer of Upper  Mississippi  Pathologists,  P.A.,  serving  several
hospitals  in central  Minnesota.  Dr.  McIIroy  holds an M. D.  degree from the
University of California-Los  Angeles,  and is Board Certified in Anatomical and
Clinical Pathology following four years of specialty training at the Mayo Clinic
in  Rochester,  Minnesota.  He is  also a  member  of the  American  College  of
Utilization Review Physicians. Dr. McIIroy is married to Marlene O. Travis.

Marlene O.  Travis,  a  co-founder  of the Company,  has been the  Secretary,  a
director  and an officer of the Company  since  1977,  and  currently  serves as
President and Chief Operating Officer.  Ms. Travis has served as Chief Operating
Officer  since June 1993 and also held the  position  from  January 1987 through
December   1991.   Ms.  Travis  has  been   President   since  1987,  and  Chief
Administrative  Officer  from  January  1992 to June 1993,  and  Executive  Vice
President prior to 1987. Ms. Travis is Chairman and Chief  Executive  Officer of
the Company's  subsidiaries,  Health Resource  Management Ltd. and Institute for
Healthcare Quality, Inc. Ms. Travis was co-founder,  Vice President and Director
of  Operations  of  Midwest  Laboratory  Associates  from 1977 to 1980.  She was
Business Manager of Upper Mississippi Pathologists, P. A. from 1973 to 1978. Ms.
Travis is married to Dr. Gary T. McIIroy.
<PAGE>

Thomas P. Clark joined the Company as  Controller  in 1985,  and has been Senior
Vice President,  Finance and Chief Financial  Officer of the Company since 1986.
From 1976 to 1985,  Mr. Clark  maintained  his own public  accounting  practice.
Prior to such time Mr. Clark was an accountant with the accounting firms of KPMG
Peat Marwick and Breitman, Orenstein & Schweitzer.

Adele M. Kimpell, R. N., became Executive Vice President, Health Plan Operations
in March, 1996, and had previously served as Senior Vice President,  Health Plan
Operations  since  August,  1993,  and Senior Vice  President,  Care  Management
Services  since  August  1993.  Ms.  Kimpell  joined  the  Company as a Clinical
Reviewer in March 1985. Ms. Kimpell has served in various  capacities within HRM
since January 1990, including Vice President, Strategic Business Implementation,
Vice President,  Special Projects,  Vice President,  Claims  Administration  and
Assistant Vice  President,  Sales  Operations.  Ms. Kimpell has a B.S. degree in
nursing and had 15 years  experience in intensive  care and emergency room units
prior to joining HRM.

John R.  Higbee,  became Chief  Information  Officer in August,  1994.  Prior to
joining HRM, Mr. Higbee was with Blue Cross Blue Shield of Minnesota in 1993 and
1994 in the  capacity of  Director,  Dedicated  Service  Units.  Mr.  Higbee was
employed by Blue Cross Blue Shield of Michigan from 1968 through 1992 and served
in several  capacities  including  Vice  President,  Information  Systems  Group
(1988-1992),  Vice President,  Government Business Group (1985-1988),  Director,
Membership Rating and Utilization Review Systems (1982-1985), and Director, Data
Conversion (1979-1982).

Alexander E. Gourley became  President,  Canadian  Operations in July, 1991, and
had been Executive Vice President since May 1990. Mr. Gourley joined the Company
in 1984 and served as Vice President,  Finance from July 1985 to August 1986, as
Executive Vice President, Provider Contracting from August 1986 to May 1990, and
as a  director  from 1984 to 1986.  Mr.  Gourley  was  Managing  Partner  of the
Edmonton, Canada management consulting office of Woods Gordon (now Ernst & Young
LLP) from 1967 to 1984. Mr. Gourley is a Chartered  Accountant  (Canada),  and a
Fellow of the Institute of Management  Consultants of Alberta,  and has 25 years
of business and management consulting experience.

Michael T. McKim, Esq., joined the Company as Vice President and General Counsel
in December 1992.  Prior to joining the Company,  Mr. McKim was a partner in the
Minneapolis  law firm of Larkin,  Hoffman,  Daly & Lindgren,  Ltd.  from 1986 to
1992.  Mr. McKim received his B. A. degree from the University of Notre Dame and
his J. D.  degree  from  Creighton  University  School of Law in Omaha.  He is a
member  of  the  Ramsey   County,   Minnesota   State  and  Nebraska  State  Bar
associations, where he serves on various standing and ad hoc committees.

Compliance with Section 16(a) of the Exchange Act

Section  16(a) of the  Securities  Exchange Act of 1934  requires the  Company's
officers  and  directors,  and  persons  who own  more  than  ten  percent  of a
registered  class  of the  Company's  equity  securities,  to  file  reports  of
ownership and changes in ownership with the  Securities and Exchange  Commission
(the "SEC").  Such forms  include:  Form 3, due within 10 days after becoming an
officer, director or greater than ten-percent holder; Form 4, due within 10 days
after any calendar  month during which a reportable  transaction  occurred;  and
Form 5 due within 45 days after the end of the fiscal year. Officers,  directors
and greater than  ten-percent  shareholders  are required by SEC  regulation  to
furnish the Company with copies of all Section 16(a) forms they files.

Based on its  review of the  copies of such  forms  received  by it, or  written
representations from certain reporting persons that no Forms 5 were required for
those persons,  the Company  believes that,  during the period from July 1, 1996
through June 30, 1997, all Section 16(a) filing  requirements  applicable to its
current and former officers,  directors, and greater than ten-percent beneficial
owners  were  complied  with  except  that one Form 5 was filed late by Adele M.
Kimpell, and one Form 5 was filed late by Michael T. McKim.
<PAGE>
Item 11. Executive Compensation.

Summary Compensation Table

The following table sets forth the cash and noncash compensation for each of the
last three fiscal years, of the Company's  Chief Executive  Officer and the four
other highest paid executive  officers of the Company whose salary and bonus for
fiscal 1997 exceeded $100,000.
<TABLE>
<CAPTION>
                                                                         Long-Term Compensation
                                                                         ----------------------
                                  Annual Compensation(1)                   Awards
                                  ----------------------                   ------
                                                         Other
                                                         Annual    Restircted  Securities
                                                        Compen-      Stock     Underlying     LTIP       All Other
Name and Position         Year    Salary      Bonus      sation      Awards      Options     Payouts   Compensation
- -----------------         ----    ------      -----     -------    ----------  -----------   -------   ------------
<S>                        <C>    <C>       <C>        <C>             <C>       <C>            <C>       <C>

Gary T. McIlroy, M.D.      1997   $278,000  $    0(2)  $9,395(10)      0         15,000(2)      0         $23,150(6)
   Chairman & CEO                                                                40,000(4)
                           1996    278,000     13,510   9,395(10)      0         33,138(3)      0          22,655(6)
                           1995    278,000       0(2)   9,395(10)      0          4,000(2)      0          23,127(6)
                                                                                 16,000(4)
                                                                                 30,000(9)

Marlene Travis             1997    250,000       0(2)   9,395(10)      0         12,500(2)      0          20,150(7)
   President & COO                                                               33,333(4)
                           1996    222,000     13,510   9,395(10)      0         23,298(3)      0          19,655(7)
                           1995    222,000       0(2)   9,395(10)      0          3,500(2)      0          19,943(7)
                                                                                 12,000(4)
                                                                                 25,000(9)

Thomas P. Clark            1997    200,000       0(2)  10,460(10)      0         10,000(2)      0           9,150(8)
   CFO                                                                           26,667(4)
                           1996    167,500     11,580  10,460(10)      0         17,759(3)      0           8,655(8)
                           1995    167,500       0(2)  10,460(10)      0          3,000(2)      0           8,388(8)
                                                                                 12,000(4)
                                                                                 20,000(9)

Adele M. Kimpell           1997    153,542       0(2)      0           0          4,000(2)      0           2,663(5)
   Executive V.P.,                                                                9,000(4)
   Health Plan             1996    128,169      6,000      0           0          5,000(3)      0           1,882(5)
   Operations              1995    106,795      6,000      0           0          2,000(2)      0           1,796(5)

John R. Higbee             1997    128,544       0(2)      0           0          1,500(2)      0           2,671(3)
   CIO                                                                            1,500(4)
                           1996    122,400        0        0           0              0         0           1,101(5)
                           1995    107,840     10,000      0           0          4,500(2)      0               0(5)
</TABLE>

(1)  Does not include the payment of  professional  and monthly club dues,  term
     group life insurance and other personal  benefits,  the aggregate amount of
     which was less than 10% of the individual's listed compensation.

(2)  Stock  options were issued under the Amended and  Restated  1992  Long-Term
     Incentive  Plan or the 1990 Stock  Option  Plan in lieu of cash bonus under
     the annual Executive Incentive Plan and are fully exercisable.

(3)  Stock  options were issued  under the 1990 Stock  Option  Plan,  and become
     exercisable in annual increments of one-fourth per year.

(4)  Stock  options were issued under the Amended and  Restated  1992  Long-Term
     Incentive Plan and become exercisable in annual increments of one-third per
     year.
<PAGE>
(5)  The Company matching contribution under its 401(k) Salary Savings Plan.

(6)  The  amount  reflected  includes  $3,127,  $2,655,  and  $3,150 as  Company
     matching  contributions  under its  (401(k)  Salary  Savings  Plan or other
     retirement  payments for fiscal 1995,  1996,  and 1997,  respectively,  and
     $20,000  per year for the total  premiums  paid by the  Company on the life
     insurance policy covered by the Split-Dollar Agreement referred to below in
     "Employment Agreements" for fiscal 1995, 1996 and 1997, respectively.

(7)  The  amount  reflected  includes  $2,943,  $2,655,  and  $3,150 as  Company
     matching  contributions  under  its  402(k)  Salary  Savings  Plan or other
     retirement  payments  for fiscal  1995,  1996 and 1997,  respectively,  and
     $17,000  per  year for a total  premiums  paid by the  Company  on the life
     insurance policy covered by the Split-Dollar Agreement referred to below in
     "Employment Agreements" for fiscal 1995, 1996 and 1997, respectively.

(8)  The  amount  reflected  includes  $2,388,  $2,655,  and  $3,150 as  Company
     matching  contributions  under  its  401(k)  Salary  Savings  Plan or other
     retirement  payments  for fiscal  1995,  1996 and 1997,  respectively,  and
     $6,000  per year for the total  premiums  paid by the  Company  on the life
     insurance policy covered by the Split-Dollar Agreement referred to below in
     "Employment Agreements" for fiscal 1995, 1996 and 1997, respectively.

(9)  Stock options were issued to Dr.  McIIroy,  Ms.  Travis and Mr. Clark,  for
     30,000, 25,000 and 20,000 shares, respectively, in lieu of performance unit
     awards for fiscal 1995,  cancellation of performance unit awards for fiscal
     1994 and fiscal 1993 issued under the 1992  Long-Term  Incentive  Plan, and
     cancellation  of stock options issued in fiscal 1993 of 27,643,  19,588 and
     15,827 respectively,  which were originally issued in lieu of a cash bonus.
     One-half of these stock options  became  exercisable on August 1, 1995, and
     one-half became exercisable on August 1, 1996.

(10)  Includes auto allowance and medical coverage.

The  following  two stock option  tables  summarize  option grants and exercises
during  fiscal 1997 for the Chief  Executive  Officer and other named  executive
officers,  and the values of options granted during fiscal 1997 and held by such
persons at June 30, 1997.
                       Stock Option Grants in Fiscal 1997
<TABLE>
<CAPTION>
                                                                         Potential Realizable Value at Assumed Annual
                                                                             Rates of Stock Price Appreciation for
                                                                                           Option Term
                                                                         ---------------------------------------------
                                   Individual Grants                            5%(2)                   10%(3)
                    -------------------------------------------------    ---------------------    --------------------
                    Number of    % of Total
                    Securities    Options
                    Underlying   Granted to
                    Options     Employees in  Exercise or    Expiration     Stock                    Stock
       Name          Granted    Fiscal Year   Base Price      Date(1)       Price      Gain          Price      Gain
       ----         ---------   ------------  -----------    ----------     -----      ----          -----      ---- 
<S>                  <C>               <C>        <C>       <C>             <C>      <C>            <C>        <C>

Gary McIlroy, M.D.   15,000(1)          5.7%      $11.00    06/30/02        $14.04    $45,600       $17.72     $100,800
                     40,000(2)         15.1%      $13.25    06/30/02        $16.91   $146,400       $21.34     $323,600
Marlene Travis       12,500(1)          4.7%      $11.00    06/30/02        $14.04    $38,000       $17.72      $84,000
                     33,333(2)         12.6%      $13.25    06/30/02        $16.91   $121,999       $21.34     $269,664
Thomas P. Clark      10,000(1)          3.8%      $11.00    06/30/02        $14.04    $30,400       $17.72      $67,200
                     26,667(2)         10.1%      $13.25    06/30/02        $16.91    $97,601       $21.34     $215,736
Adele M. Kimpell      4,000(1)          1.5%      $11.00    06/30/02        $14.04    $12,160       $17.72      $26,880
                      9,000(2)          3.4%      $13.25    06/30/02        $16.91    $32,940       $21.34      $72,810
John R. Higbee        1,500(1)          0.6%      $11.00    06/30/02        $14.04     $4,560       $17.72      $10,080
                      1,500(2)          0.6%      $13.25    06/30/02        $16.91     $5,490       $21.34      $12,135
</TABLE>
- -----------------
(1)  The stock  options  granted as fiscal 1997  incentives  to the  individuals
     become  exercisable  six months after May 23, 1997,  the date of the grant.
     Under the terms of the Plan,  the Board may provide for the  protection  of
     all  optionees  to whom options have been granted in the event of a merger,
     liquidation, reorganization or similar transaction.
<PAGE>

(2)  One-third  of the stock  options  granted as a long-term  incentive  to the
     individuals  became  exercisable  one year after June 30, 1997, the date of
     grant, and on the next two  anniversaries  of the date of grant.  Under the
     terms  of the  Plan,  the  Board  may  provide  for the  protection  of all
     optionees  to whom  options  have  been  granted  in the event of a merger,
     liquidation, reorganization or similar transaction.

(3)  The  stock  price is  calculated  using a 5% and 10%  rate of  appreciation
     (solely for illustrative  purposes) for the term of the option,  compounded
     annually.  The gain is the  difference  between the resulting  illustrative
     compounded  stock price and the exercise  price times the number of options
     granted.


   Aggregated Option Exercises in Fiscal 1997 and Fiscal Year-End Option Value
<TABLE>
<CAPTION>

                                                                  Number of Securities
                                                                 Underlying Unexercised       Value of Unexercised
                                                                    Options at Fiscal         In-the-Money Options
                              Shares Acquired          Value        Year-End Exercisable/      at Fiscal Year-End(1)
                              on Exercise            Realized         Unexercisable          Exercisable/Unexercisable
                              ---------------        --------    ------------------------    -------------------------
<S>                              <C>                  <C>           <C>                      <C>   

Gary T. McIlroy, M.D.            16,862               $82,211       81,235/76,903            $456,450/$173,301
Marlene Travis                   11,202               $54,615       63,149/61,482            $357,570/$129,653
Thomas P. Clark                  42,241              $302,550       19,880/49,546            $ 83,090/$106,500
Adele M. Kimpell                   --                  --           7,000/15,500             $ 30,000/$ 26,000
John R. Higbee                     --                  --            4,500/3,000              $ 29,875/$ 4,125
</TABLE>

(1)  Market  value of  underlying  securities  at June 30,  1997  ($13.50),  the
     closing price of the Common Stock, minus the exercise price.

Director Fees and Options

Annual  Retainer and Meeting Fees.  All directors of the Company are  reimbursed
for expenses incurred by them in connection with attending meetings of the Board
and  performing  duties as a director.  Each  nonemployee  director  receives an
annual  retainer  of $12,500 and  meeting  fees as follows:  $750 for each Board
meeting  attended;  $500 ($650 for committee  chairs) for each committee meeting
attended  unless  the  committee  meeting  is held in  conjunction  with a Board
meeting;  $500 for each meeting of the board of directors of a subsidiary of the
Company that is attended;  $500 for each Board meeting in which the  nonemployee
director participates by telephone; and $250 for each committee meeting in which
the nonemployee  director  participates by telephone.  A director of the Company
may elect to receive the payment of his or her annual retainer, meeting fees and
committee  fees on a monthly  basis or in one lump sum at the end of the  fiscal
year.

Deferred Compensation Plan for Directors.  The Board of Directors of the Company
adopted the Deferred Compensation Plan for Directors, effective for fiscal 1994,
and for all fiscal  years  thereafter  until the Plan is  terminated.  Under the
Deferred  Compensation  Plan,  members of the  Company's  Board of Directors and
members of the Board of any subsidiary may elect,  prior to July 1 of any fiscal
year,  to defer the  receipt of all or any  portion of any annual  retainer  and
meeting  fees that may be payable  to the  director  during the fiscal  year for
which the election is effective.  The Deferred Compensation Plan is administered
by the Compensation Committee. All amounts deferred by the director are credited
to an account established for the director for accounting purposes only, and the
amounts  credited  to  such  account   generally  accrue  interest,   compounded
quarterly,  at a rate equal to two  percentage  points above the Prime Rate. The
Deferred  Compensation  Plan is and will remain unfunded,  and the director will
stand in the  position  of a general  unsecured  creditor  of the  Company  with
respect to all payments made pursuant to the Deferred Compensation Plan.
<PAGE>

Director Options.  Under the Amended and Restated 1992 Long-Term Incentive Plan,
directors  who are not  employees of the Company are  eligible for  nonqualified
stock  options.  As  specified  in the Plan,  an option for 3,800  shares of the
Company's Common Stock was granted to each nonemployee  director who was serving
on the Board on September 14, 1992,  the date the Board  originally  adopted the
Plan and is granted to each new  nonemployee  director on the date that such new
director is first  elected to the Board.  All  nonemployee  directors  will also
receive an option for 1,900 shares of the  Company's  Common Stock at the end of
each fiscal year during which such director continues to serve on the Board. The
Board may, in its discretion,  grant  additional  nonqualified  stock options to
nonemployee  directors,  subject to such terms and  conditions  as the Board may
deem appropriate.

In  addition,  a  nonemployee  director  may  elect  in  writing  to  receive  a
nonqualified  stock option in lieu of all or any portion of the annual  retainer
and  meeting  fees to which  such  director  may be  entitled  and  which  would
otherwise  be payable  to such  director  during  the fiscal  year for which the
election  has been  made.  The  number  of  shares  subject  to such  option  is
determined by dividing the total dollar amount  specified in the election by 25%
of the fair market value of the Company's Common Stock as of the date the option
is  granted,  which  shall be the  last day of the  fiscal  year for  which  the
election has been made.  Any election by the  nonemployee  director to receive a
nonqualified  stock  option in lieu of annual  retainer and meeting fees must be
made prior to the date the option is granted.

Except for options granted in lieu of retainer or meeting fees, the option price
per share for all nonqualified stock options granted to nonemployee directors is
generally the fair market value of a share of the  Company's  Common Stock as of
the  date  such  option  is  granted.  The  exercise  price  per  share  for all
nonqualified stock options granted to nonemployee  directors in lieu of retainer
or meeting fees pursuant to the election  described above equals 75% of the fair
market value of a share of the Company's Common Stock as of the date such option
is granted. All nonqualified stock options granted to the nonemployee  directors
ordinarily  expire  five  years  after the date  they are  granted,  and  become
exercisable  as to one-third of the shares  subject to the option on each of the
succeeding three anniversaries of the option grant.

Employment Agreements

The Company  has an  Employment  Agreement,  dated June 20,  1996,  with Gary T.
McIlroy,  M.D.  whereby Dr.  McIlroy will  continue to serve as Chief  Executive
Officer with the term continuing  indefinitely unless terminated under the terms
of the Agreement. Dr. McIlroy received a base salary for fiscal 1997 of $278,000
(subject to increase  upon annual  review by the  Compensation  Committee of the
Board) and is eligible to receive an annual  incentive bonus under the Executive
Incentive Plan. The Employment Agreement is terminable by the Company for cause,
in which case the Company is  obligated to pay only Dr.  McIlroy's  accrued base
salary and a portion of annual  incentive bonus for the fiscal year in which his
termination  occurs. The Agreement is also terminable by the Company upon thirty
(30) days written notice,  without cause, in which case the Company is obligated
to (i) pay the then-current  annualized base salary and provide health,  dental,
life and other benefits for a twenty-four  month period;  (ii) pay out-placement
services;  (iii) pay a portion of any annual incentive bonus for the fiscal year
in which his  termination  occurs;  and (iv)  transfer  all cash  value and life
insurance policies owned by the Company to Dr. McIlroy. In the event Dr. McIlroy
resigns  for "good  reason"  or within  twelve  (12)  months  after a "change of
control" of the  Company,  the Company is  obligated to make all of the payments
and provide all of the benefits described in the preceding  sentence,  and shall
accelerate the vesting of all stock options which shall then remain  exercisable
until the options expire.  The Agreement also addresses the benefits payable and
the  treatment  of  the  life  insurance  policies  owned  by the  Company  upon
termination  for death or disability  and, in the event of disability,  provides
for supplemental  disability payments and health, dental and life benefits for a
twelve (12) month period.

The  Company  also has a Split  Dollar  Agreement,  dated  June 5,  1991,  which
requires the Company to pay the premiums on a life insurance policy owned by Dr.
McIlroy (or his assignee) and which requires  repayment to the Company of either
the premiums paid or the policy's accumulated cash surrender value, whichever is
greater,  upon Dr.  McIlroy's  death or  termination  of  employment.  Under the
Employment Agreement, if Dr. McIlroy's employment is terminated without cause or
within twelve (12) months after a "change of control" of the Company,  or if Dr.
McIlroy  resigns for "good  reason," the repayment  obligations  under the Split
Dollar Agreement cease and the Company must release any collateral assignment in
the life insurance policy.
<PAGE>
The Company has an  Employment  Agreement,  dated June 21,  1996,  with  Marlene
Travis  whereby  Ms.  Travis  will  continue  to serve as  President  and  Chief
Operating  Officer  with the  term  continuing  indefinitely  unless  and  until
terminated  under the terms of the Agreement.  Ms. Travis received a base salary
for fiscal 1997 of $250,000 (subject to increase upon annual review by the Chief
Executive  Officer) and is eligible to receive an annual  incentive  bonus under
the Executive  Incentive  Plan.  The  Employment  Agreement is terminable by the
Company  for cause,  in which  case the  Company  is  obligated  to pay only Ms.
Travis' accrued base salary and a portion of any annual  incentive bonus for the
fiscal year in which her termination occurs. The Agreement is also terminable by
the Company upon thirty (30) days written  notice,  without cause, in which case
the Company is obligated to (i) pay the then-current  annualized base salary and
provide  health,  dental,  life and other benefits for a twenty-four  (24) month
period;  (ii) pay  out-placement  services;  (iii) pay a portion  of any  annual
incentive  bonus for the fiscal year in which her termination  occurs;  and (iv)
transfer all cash value and life insurance  policies owned by the Company to Ms.
Travis.  In the event Ms. Travis resigns for "good reason" or within twelve (12)
months after a "change of control" of the  Company,  the Company is obligated to
make all of the  payments  and  provide  all of the  benefits  described  in the
preceding  sentence and shall  accelerate the vesting of all stock options which
shall then remain  exercisable  until the options  expire.  The  Agreement  also
addresses the benefits payable and the treatment of the life insurance  policies
owned by the Company upon  termination for death or disability and, in the event
of disability,  provides for supplemental disability payments and health, dental
and life benefits for a twelve (12) month period.

The  Company  also has a Split  Dollar  Agreement,  dated  June 5,  1991,  which
requires the Company to pay the premiums on a life insurance policy owned by Ms.
Travis (or her assignee) and which  requires  repayment to the Company of either
the premiums paid or the policy's accumulated cash surrender value, whichever is
greater,  upon Ms.  Travis'  death  or  termination  of  employment.  Under  the
Employment  Agreement,  if Ms. Travis' employment is terminated without cause or
within twelve (12) months after a "change of control" of the Company,  or if Ms.
Travis  resigns for "good  reason," the  repayment  obligations  under the Split
Dollar Agreement cease and the Company must release any collateral assignment in
the life insurance policy.

The Company has an  Employment  Agreement  dated June 21,  1996,  with Thomas P.
Clark whereby Mr. Clark will continue to serve as Chief Financial Officer,  with
the term continuing  indefinitely unless and until terminated under the terms of
the  Agreement.  Mr.  Clark  received  an annual  base salary for fiscal 1997 of
$200,000 (subject to increase upon annual review by the Chief Executive Officer)
and is  eligible  to  receive  an annual  incentive  bonus  under the  Executive
Incentive Plan. The Employment Agreement is terminable by the Company for cause,
in which case the Company is  obligated  to pay only Mr.  Clark's  accrued  base
salary and a portion of any annual  incentive bonus for the fiscal year in which
his  termination  occurs.  The Agreement is also  terminable by the Company upon
thirty (30) days written  notice,  without  cause,  in which case the Company is
obligated to (i) pay the then-current annualized base salary and provide health,
dental,  life and other benefits for a twenty-four  (24) month period;  (ii) pay
out-placement  services;  (iii) pay a portion of any annual  incentive bonus for
the fiscal year in which his  termination  occurs;  and (iv)  transfer  all cash
value and life insurance policies paid by the Company to Mr. Clark. In the event
Mr. Clark resigns for "good reason" or within twelve (12) months after a "change
of control" of the Company, the Company is obligated to make all of the payments
and provide all of the benefits  described in the  preceding  sentence and shall
accelerate the vesting of all stock options which shall then remain  exercisable
until the options expire.  The Agreement also addresses the benefits payable and
the  treatment  of  the  life  insurance  policies  owned  by the  Company  upon
termination  for death or disability  and, in the event of disability,  provides
for supplemental  disability payments and health, dental and life benefits for a
twelve (12) month period.

The Company also has a Split Dollar  Agreement,  dated September 19, 1991, which
requires the Company to pay the premiums on a life insurance policy owned by Mr.
Clark (or his  assignee) and which  requires  repayment to the Company of either
the premiums paid or the policy's accumulated cash surrender value, whichever is
greater,  upon Mr.  Clark's  death  or  termination  of  employment.  Under  the
Employment  Agreement,  if Mr. Clark's employment is terminated without cause or
within twelve (12) months after a "change of control" of the Company,  or if Mr.
Clark  resigns for "good  reason,"  the  repayment  obligations  under the Split
Dollar Agreement cease and the Company must release any collateral assignment in
the life insurance policy.
<PAGE>
Report of the Compensation Committee on Executive Compensation

                     Compensation Committee's Responsibility

The Compensation  Committee's (the "Committee")  principal  responsibility  with
respect to executive  level  compensation  is to ensure the Company's  executive
compensation   plans  are  aligned  with  and  support  the  Company's  business
objectives. The Committee evaluates the overall design and administration of the
plans in order to fulfill  its  responsibility.  In  addition,  to  enhance  the
objectivity  and  independence  of the  Committee,  it is comprised  entirely of
outside directors.

                             Compensation Philosophy

The primary elements of the executive  officers' total compensation  program are
based on salary, annual incentives,  and long-term incentives.  The elements are
designed to:

     (i)  motivate  executive  officers to achieve  strategic  objectives  which
promote the future success of the Company and increase shareholder value;

     (ii) reward  outstanding  performance  at the  corporate,  department,  and
individual levels;

     (iii) aid the Company in  attracting  and retaining  executives  capable of
assuring the future success of the Company; and

     (iv)  promote a  pay-for-performance  philosophy  by placing a  significant
portion  of the  total  compensation  "at  risk"  while  providing  compensation
opportunities which are comparable to market levels.

Recent tax law  changes  may  disallow  deductions  for  compensation  paid by a
company to each of the company's named executives if the officer's  compensation
exceeds $1 million.  Special rules apply for  "performance-based"  compensation,
including compensation resulting from stock options. The Company intends to take
steps as are  necessary to comply with the deduction  limits  imposed by the new
tax provisions.

                                   Base Salary

Base salaries for certain executive officers are reviewed by the Committee on an
annual basis. Each year the Committee assesses the executive employees' level of
responsibility, experience, individual performance, accountabilities relative to
other Company executives, and external market practices. Each year the Committee
also reviews  Company  performance  and  recommends to the full Board the salary
levels for the coming year, and the base salaries are adjusted  accordingly.  In
fiscal 1997,the base salary for the chief executive was the same as fiscal 1996,
which was generally  toward the  mid-point of base salary levels for  comparable
health care organizations. In fiscal 1997, the chief executive's base salary was
the same as fiscal 1996  because of a  pay-for-performance  philosophy  for base
compensation  which places a significant  portion of the total  compensation "at
risk" while providing compensation  opportunities which are comparable to market
levels.  Other  executives'  salaries are reviewed annually and changed based on
their performance and responsibilities.

                                Annual Incentives

Executive  Incentive  Plan.  The  Company's  Board of Directors has an Executive
Incentive  Plan which  provides for the payment of annual  incentive  bonuses to
certain executive employees. The Executive Incentive Plan is administered by the
Compensation  Committee,  whose members are not eligible to  participate  in the
Executive Incentive Plan.
<PAGE>

Generally,  an  executive  employee  does not earn a bonus  under the  Executive
Incentive Plan unless specified  revenue,  net profit or other performance goals
are met by the Company. The Compensation  Committee sets a range of bonus levels
based on the  performance  goals set for the year. The Committee  determines the
amount of such cash bonus that may be paid to an executive  employee by applying
a payment  percentage that corresponds to such goals to the employee's salary at
the beginning of the  applicable  fiscal year.  The Committee may also use stock
options if it believes that stock options will provide  executive  officers with
appropriate  incentives.  Fiscal  1997  incentives  under  this Plan were  stock
options and no cash bonuses were paid.  These options  become fully  exercisable
November 23, 1997.

For fiscal 1997, the chief executive  officer received options for 15,000 shares
as an annual incentive and did not receive any cash bonus under the Plan.

                              Long-Term Incentives

The Company may grant some executive level employees long-term awards, including
stock  options,  performance  awards,  and  restricted  stock  pursuant  to  the
Long-Term Incentive Plan. The purpose of these awards are to:

     (i) focus  executives on the  achievement of performance  objectives  which
enhance shareholder value;

     (ii)  emphasize the  importance  of balancing  present  business  needs and
long-term goals critical to the future success of the Company; and

     (iii) attract and retain executives of superior ability.

Stock  Options.  Stock  options allow the  executives to purchase  shares of the
Company's  common  stock at an exercise  price equal to the fair market value at
the date of grant  over a period of five  years.  Generally,  one-third  to one-
fourth of the  executive's  option becomes  exercisable  within the first six to
twelve months after grant with the remainder  over a period  ranging up to three
or four years  following  the date of grant.  During fiscal 1997, in addition to
the options for 15,000  shares  discussed  above under  Annual  Incentives,  the
Company  issued the chief  executive  officer  options  for 40,000  shares at an
exercise price of $13.25 per share under the Amended and Restated 1992 Long-Term
Incentive Plan on June 30, 1997.

Performance Units. The Compensation  Committee  authorized awards of performance
units  ("Units")  in fiscal  1993 and  fiscal  1994 that  generally  would  have
provided executive recipients with the opportunity to receive cash awards if the
Company's  financial  goals and other business  objectives  were achieved over a
three-year period.

In fiscal 1995, the Committee  determined  that only annual cash  incentives and
stock options  should be granted to executives  to simplify  their  compensation
program,  canceled the Units  previously  awarded and decided that no additional
Units should be granted under the Amended and Restated 1992 Long-Term  Incentive
Plan for the foreseeable future.

                                Ronald R. Hahn, Chairperson
                                V. Kenneth Travis
                                Robert L. Montgomery
                                Raymond G. Schultze, M.D.
<PAGE>

Performance Graph

Set  forth  below are line  graphs  comparing  the  Company's  cumulative  total
shareholder  return on the Company's Common Stock,  from June 30, 1992,  through
June 30, 1997, with the cumulative total return of The Nasdaq Market Index (U.S.
Companies) and of the selected peer group (the "SIC Peer Group Index").  The SIC
Peer Group Index includes all Nasdaq companies which are in the same three-digit
SIC  ("Standard  Industrial  Classification")  labeled 632  Accident  and Health
Insurance and Medical Service Plans.

[GRAPHIC OMITTED]
<TABLE>
<CAPTION>

                        06/30/92        06/30/93        06/30/94        06/30/95        06/30/96         06/30/97
                     --------------- --------------- --------------- --------------- ---------------- ---------------
<S>                      <C>             <C>             <C>             <C>              <C>             <C>
HRM                      100.00          141.67          108.33          175.00           175.00          225.00
Peer Group Index         100.00          134.93          151.65          153.79           199.42          259.67
Nasdaq Index             100.00          122.76          134.61          157.88           198.73          239.40
</TABLE>

The Nasdaq  Market  Index and SIC Peer Group Index is provided by Media  General
Financial  Services.  The Peer Group  includes the following  companies:  Aetna,
Inc.; AFLAC Incorporated; Chartwell RE Corp.; Citizens Financial Corp.; Compdent
Corporation;  Conseco,  Inc.;  Equisure,  Inc..; Everest Reinsurance Hld.; First
Commonwealth of America;  Health Power, Inc.;  Healthplex,  Inc.;  Healthsource,
Inc.; Humana, Inc.; Maxicare Health Plans;  Medical Control,  Inc.; Mid Atlantic
Medical Services,  Inc.; Oxford Health Plans, Inc.;  Pacificare Health Services,
Inc.; Penncorp Financial Group;  Physicians Health Services;  Provident American
Corp.;  RightChoice Managed Care;  Safeguard Health  Enterprises;  Sierra Health
Services,  Inc.;  Torchmark  Corporation;   Transamerica   Corporation;   Trigon
Healthcare,  Inc.;  Union American  Holding;  United Dental Care,  Inc.;  United
Healthcare  Corporation;  United Wisconsin  Services;  Unum  Corporation;  Value
Health, Inc.; Washington National CP; and Westbridge Capital Corp.

<PAGE>
Item 12. Security Ownership of Certain Beneficial Owners and Management.

The  following  table sets forth the  number of shares of the  Company's  Common
Stock beneficially owned by each person known to the Company to beneficially own
more than 5% of the  Company's  Common Stock,  by each of the Company's  current
directors, by each executive officer named in the Summary Compensation Table (on
page 21), and by all of the Company's  current  directors and current  executive
officers as a group, as of October 7, 1997.
<TABLE>
<CAPTION>
Name of Director, Executive Officer or Identity of Group       Number of Shares Beneficially    Percent of
                                                                          Owned(1)                 Class
- --------------------------------------------------------       -----------------------------    ----------
<S>                                                                     <C>                         <C> 
NOLA, LLC
916 Sommerset Street
Watchung, NJ 07060                                                      293,565( 2)                6.52%

Chiplease, Inc.
640 N. LaSalle Street, Suite 300
Chicago, IL 60610                                                       270,000( 3)                6.00%

Gary T. McIlroy, M.D.
8000 West 78th Street
Minneapolis, MN 55439                                                   309,322( 4)                6.72%

Marlene Travis
8000 West 78th Street
Minneapolis, MN 55439                                                   356,309( 5)                7.78%

Thomas P. Clark                                                          91,448( 6)                2.02%

Adele M. Kimpell                                                         11,000( 7)                  *

John R. Higbee                                                            7,000( 8)                  *

Vance Kenneth Travis                                                      9,502( 9)                  *

Ronald R. Hahn                                                            9,500(10)                  *

Robert L. Montgomery                                                      5,700(11)                  *

Gary L. Damkoehler                                                        1,267(12)                  *

Raymond G. Schultze, M.D                                                  1,267(13)                  *

All Current Executive Officers and Current Directors as a
   Group (12 persons)                                                   821,765(14)                17.24%

</TABLE>
- -----------
 *       Less than one percent.

(1)  Except as otherwise noted, each person or group named in the table has sole
     voting  and  investment  power with  respect to all shares of Common  Stock
     listed  opposite the name of such person or group.  Shares not  outstanding
     but deemed beneficially owned by virtue of the right of a person to acquire
     them as of October 7, 1997,  or within 60 days of such date are  treated as
     outstanding  only when  determining  the amount and  percent  owned by such
     person or group named in the table.
<PAGE>
(2)  Includes  293,565  shares for which NOLA, LLC represents it has sole voting
     power  and  which was  owned on May 1,  1997,  the date of the most  recent
     Schedule 13D received by the Company from such shareholder.

(3)  Includes  270,000 shares for which Chiplease,  Inc.  represents it has sole
     voting  power and which was owned on March 21,  1997,  the date of the most
     recent Schedule 13D received by the Company from such shareholder.

(4)  The  number of shares  set forth in the above  table (i)  includes  207,753
     shares held by the Gary T. McIlroy  Revocable  Trust, for which Dr. McIlroy
     is grantor and trustee,  (ii) includes 101,569 shares which Dr. McIlroy has
     the right to acquire  upon  exercise of options,  (iii)  excludes 75 shares
     beneficially  owned by Dr.  McIlroy's and Ms. Travis' adult  children,  and
     (iv) excludes the shares  beneficially  owned by Ms.  Travis.  Dr.  McIlroy
     disclaims beneficial ownership of such excluded shares.

(5)  The  number of shares  set forth in the above  table (i)  includes  276,660
     shares held by the Marlene O. Travis  Revocable Trust, for which Ms. Travis
     is grantor and trustee,  (ii)  includes  79,649 shares which Ms. Travis has
     the right to acquire  upon  exercise of options,  (iii)  excludes 75 shares
     beneficially  owned by Ms. Travis' and Dr.  McIlroy's adult  children,  and
     (iv)  excludes the shares  beneficially  owned by Dr.  McIlroy.  Ms. Travis
     disclaims beneficial ownership of such excluded shares.

(6)  Includes  57,568 shares held by Mr. Clark and 33,880 shares which Mr. Clark
     has the right to acquire upon exercise of options.

(7)  Includes  11,000  shares  which Ms.  Kimpell has the right to acquire  upon
     exercise of options.

(8)  Includes  1,000 shares held by Mr. Higbee and 6,000 shares which Mr. Higbee
     has the right to acquire upon exercise of options.

(9)  Includes  3,802 shares held by Mr. Travis and 5,700 shares which Mr. Travis
     has the right to acquire upon exercise of options.

(10) Includes  3,800 shares held by Mr. Hahn and 5,700 shares which Mr. Hahn has
     the right to acquire upon exercise of options.

(11) Includes  5,700 shares which Mr.  Montgomery  has the right to acquire upon
     exercise of options.

(12) Includes  1,267 shares which Mr.  Damkoehler  has the right to acquire upon
     exercise of options.

(13) Includes  1,267  shares  which Mr.  Schultze  has the right to acquire upon
     exercise of options.

(14) Includes  556,033 shares held by the current  officers and  directors,  and
     265,732  shares that current  executive  officers and  directors as a group
     have the right to acquire as of October 7, 1997,  or within 60 days of such
     date, upon exercise of options.

Item 13. Certain Relationships and Related Transactions.

None.
<PAGE>
                                     PART IV

Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K.

(a)  Documents filed as part of this report.

     (1)  Financial  Statements.  The  financial  statements  listed  below  are
          included in this Annual Report on Form 10-K on the pages indicated.

                                                                   Page in this
                                                                     Form 10-K

          Report of Independent Auditors............................     37

          Consolidated Balance Sheets as of June 30, 1997
          and 1996..................................................     38

          Consolidated Statements of Net Income for the years
          ended June 30, 1997, 1996 and 1995........................     39

          Consolidated Statements of Changes in Shareholders'
          Equity for the years ended June 30, 1997, 1996
          and 1995..................................................     40

          Consolidated Statements of Cash Flows for the years
          ended June 30, 1997, 1996 and 1995........................     41

          Notes to Consolidated Financial Statements................     42

     (2)  Financial Statement  Schedules.  The following schedule is included in
          this Annual Report on Form 10-K on the pages indicated.

                                                                  Page in this
                                                                    Form 10-K

          II.  Valuation and Qualifying Accounts.............            53

          Schedules  I, III,  IV, and V are omitted for the reason that they are
          not  applicable,  not required or the  information is presented in the
          consolidated financial statements or related notes.

<PAGE>
(3)  Exhibits.

     3.1  Amended and Restated Articles of Incorporation,  as amended to date --
          incorporated  by  reference  to Exhibit 3 to the  Company's  Quarterly
          Report on Form 10-Q for the quarter ended March 31, 1997 (SEC File No.
          0-18902).

     3.2  Composite Bylaws of the Company, as of May 17, 1997.

     4.1  Specimen  form  of  the   Company's   Common  Share   Certificate   --
          incorporated by reference to Exhibit 4.1 to the Company's Registration
          Statement on Form S-1 (SEC File No. 33-37595).

     4.2  Amended and  Restated  Articles of  Incorporation,  as amended to date
          (see Exhibit 3.1).

     4.3  Composite Bylaws of the Company, as of May 17, 1997 (see Exhibit 3.2).

     4.4  Rights  Agreement  dated as of  April  4,  1997  between  health  Risk
          Management,  Inc. and Norwest Bank  Minnesota,  N.A. as Rights  Agent,
          together with the following exhibits thereto:

         (a)  Certificate of Designations of Series A Preferred Stock,
         (b)  Summary of Rights to Purchase Shares of Series A Preferred Stock,
         (c)  Form of Rights Certificate --

          incorporated  by  reference  to  Exhibit 1 to the  Company's  Form 8-A
          Registration Statement filed April 10, 1997 (SEC File No. 0-18902).

     10.1 Lease  Agreement  dated August 14, 1987  between The Mutual  Insurance
          Company of New York and Health Risk  Management,  Inc.,  as amended by
          First Amendment to Lease dated June 25, 1990, related to the Company's
          offices  at  7900  West  78th   Street,   Minneapolis,   Minnesota  --
          incorporated   by  reference   to  Exhibit   10.1  to  the   Company's
          Registration Statement on Form S-1 (SEC File No. 33-37595).

     10.2 Lease  Agreement  dated August 14, 1987  between The Mutual  Insurance
          Company of New York and Health Risk  Management,  Inc.,  as amended by
          First Amendment to Lease dated October 8, 1987 and Second Amendment to
          Lease dated June 25, 1990,  related to the  Company's  offices at 8000
          West 78th Street, Minneapolis,  Minnesota -- incorporated by reference
          to Exhibit 10.2 to the  Company's  Registration  Statement on Form S-1
          (SEC File No. 33-37595).

     10.3fEmployment  Agreement  dated as of June 20, 1996  between  Health Risk
          Management,  Inc. and Dr. Gary T. McIlroy --  incorporated by refernce
          to Exhibit 10.3 to the  Company's  Annual  Report on Form 10-K for the
          fiscal year ended June 30, 1996 (SEC File No. 0-18902).

     10.4fSplit Dollar  Agreement  dated as of June 5, 1991 between  Health Risk
          Management,  Inc. and Dr. Gary T.  McIlroy and the  Amendment to Split
          Dollar  Agreement dated July 28, 1992 between Health Risk  Management,
          Inc. and Gary T. McIlroy --  incorporated  by refernce to Exhibit 10.4
          to the Company's  Annual Report on Form 10-K for the fiscal year ended
          June 30, 1996 (SEC File No. 0-18902).

     10.5fEmployment  Agreement  dated as of June 21, 1996  between  Health Risk
          Management,  Inc. and Marlene O. Travis -- incorporated by refernce to
          Exhibit  10.5 to the  Company's  Annual  Report  on Form  10-K for the
          fiscal year ended June 30, 1996 (SEC File No. 0-18902). 

- --------------
f    Indicates  a  management  contract  or  compensatory  plan  or  arrangement
     required to be filed as an exhibit to Form 10-K.
<PAGE>

     10.6fSplit Dollar  Agreement  dated as of June 5, 1991 between  Health Risk
          Management,  Inc.  and  Marlene O. Travis and the  Amendment  to Split
          Dollar  Agreement dated July 28, 1992 between Health Risk  Management,
          Inc. and Marlene O. Travis -- incorporated by refernce to Exhibit 10.6
          to the Company's  Annual Report on Form 10-K for the fiscal year ended
          June 30, 1996 (SEC File No. 0-18902).

     10.7fEmployment   Agreement   dated  June  21,  1996  between  Health  Risk
          Management,  Inc. and Thomas P. Clark --  incorporated  by refernce to
          Exhibit  10.7 to the  Company's  Annual  Report  on Form  10-K for the
          fiscal year ended June 30, 1996 (SEC File No. 0-18902).

     10.8fSplit Dollar  Agreement  dated as of September 1, 1991 between  Health
          Risk Management,  Inc. and Thomas P. Clark -- incorporated by refernce
          to Exhibit 10.8 to the  Company's  Annual  Report on Form 10-K for the
          fiscal year ended June 30, 1996 (SEC File No. 0-18902).

     10.9fHealth Risk  Management,  Inc. 1990 Stock Option Plan --  incorporated
          by reference to Exhibit 10.16 to the Company's  Registration Statement
          on Form S-1 (SEC File No. 33-37595).

     10.10f Form of Stock  Option  Agreement  to be used  pursuant to 1990 Stock
          Option  Plan --  incorporated  by  reference  to Exhibit  10.16 to the
          Company's  Annual  Report on Form 10-K for the fiscal  year ended June
          30, 1991 (SEC File No. 0-18902).

     10.11Second  Amendment  to  Lease  dated  January  8,  1992  for the  Lease
          Agreement  dated  August 14, 1987  between  The Mutual Life  Insurance
          Company of New York and Health Risk Management,  Inc.,  related to the
          Company's offices at 7900 West 78th Street, Minneapolis,  Minnesota --
          incorporated  by reference to Exhibit  10.20 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended june 30, 1992 (SEC File
          No. 0-18902).

     10.12Third  Amendment  to  Lease  dated  January  8,  1992  for  the  Lease
          Agreement  dated  August 14, 1987  between  The Mutual Life  Insurance
          Company of New York and Health Risk Management,  Inc.,  related to the
          Company's offices at 8000 West 78th Street, Minneapolis,  Minnesota --
          incorporated  by reference to Exhibit  10.20 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended June 30, 1992 (SEC File
          No. 0-18902).

     10.13f Amended and Restated 1992 Long-Term Incentive Plan.

     10.14f Form of Non-Employee Director  Initial/Annual Option Agreement under
          the 1992  Long-Term  Incentive  Plan --  incorporated  by reference to
          Exhibit  10.30 to the  Company's  Annual  Report  on Form 10-K for the
          fiscal year ended June 30, 1992 (SEC File No. 0-18902).

     10.15f Form of Non-Employee  Director  Elective Option  Agreement under the
          1992 Long-Term  Incentive Plan -- incorporated by reference to Exhibit
          10.31 to the Company's  Annual Report on Form 10-K for the fiscal year
          ended June 30, 1992 (SEC File No. 0-18902).

     10.16f Form of Incentive  Stock Option  Agreement  under the 1992 Long-Term
          Incentive  Plan --  incorporated  by  reference  to  Exhibit  10.32 to
          theCompany's Annual Report on Form 10-K for the fiscal year ended June
          30, 1992 (SEC File No. 0-18902).

     10.17f  Form  of  Non-Qualified  Stock  Option  Agreement  under  the  1992
          Long-Term Incentive Plan -- incorporated by reference to Exhibit 10.33
          to  theCompany's  Annual Report on Form 10-K for the fiscal year ended
          June 30, 1992 (SEC File No. 0-18902).
- --------------
f    Indicates  a  management  contract  or  compensatory  plan  or  arrangement
     required to be filed as an exhibit to Form 10-K.
<PAGE>
     10.18f Form of Performance  Unit Award under the 1992  Long-Term  Incentive
          Plan --  incorporated  by reference to Exhibit  10.34 to  theCompany's
          Annual  Report on Form 10-K for the fiscal  year  ended June 30,  1992
          (SEC File No. 0-18902).

     10.19f  Deferred   Compensation  Plan  for  Directors  --  incorporated  by
          reference to Exhibit 10.35 to the Company's Annual Report on Form 10-K
          for the fiscal year ended June 30, 1992 (SEC File No. 0-18902).

     10.20f  Executive  Incentive  Plan  --  incorporated  by  reference  to the
          description of such Plan as set forth under "Compensation  Pursuant to
          Plans - Executive Incentive Plan" in the Company's Proxy Statement for
          its 1992 Annual Meeting of Shareholders (SEC File No. 0-18902).

     10.21Lease  Agreement  dated  January 11, 1993  between  Thomas L.  Koster,
          Inc., d/b/a/ Realvesco Properties and Health Risk Management, Inc., as
          amended by First  Amendment to Lease Agreement dated January 29, 1993,
          related  to the  Company's  offices  at  5250  Lovers  Lane,  Portage,
          Michigan  --  incorporated  by  reference  to  Exhibit  10.34  to  the
          Company's  Annual  Report on Form 10-K for the fiscal  year ended June
          30, 1993 (SEC File No. 0-18902).

     10.22Second  Amendment to Lease dated July 22, 1997 for the Lease Agreement
          dated  January  11,  1993  between  Thomas  L.  Koster,  Inc.,  d/b/a/
          Realvesco Properties and Health Risk Management,  Inc., related to the
          Company's offices at 5250 Lovers Lane, Portage, Michigan.

     10.23Fourth  Amendment to Lease dated July 12, 1993 for the Lease Agreement
          dated August 14, 1987 between The Mutual Life Insurance Company of New
          York and  Health  Risk  Management,  Inc.,  related  to the  Company's
          offices at 7900 and 8000 West 78th Street,  Minneapolis,  Minnesota --
          incorporated  by reference to Exhibit  10.27 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended June 30, 1994 (SEC File
          No. 0-18902).

     10.24Fifth  Amendment  to Lease dated May 12, 1994 for the Lease  Agreement
          dated August 14, 1987 between The Mutual Life Insurance Company of New
          York and  Health  Risk  Management,  Inc.,  related  to the  Company's
          offices  at  8000  West  78th   Street,   Minneapolis,   Minnesota  --
          incorporated  by reference to Exhibit  10.28 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended June 30, 1994 (SEC File
          No. 0-18902).

     10.25Sixth  Amendment  to  Lease  dated  October  18,  1995  for the  Lease
          Agreement  dated  August 14, 1987  between  The Mutual Life  Insurance
          Company of New York and Health Risk Management,  Inc.,  related to the
          Company's offices at 8000 West 78th Street, Minneapolis, Minnesota.

     10.26Third  Amendment  to Lease dated May 12, 1994 for the Lease  Agreement
          dated August 14, 1987 between The Mutual Life Insurance Company of New
          York and  Health  Risk  Management,  Inc.,  related  to the  Company's
          offices  at  7900  West  78th   Street,   Minneapolis,   Minnesota  --
          incorporated  by reference to Exhibit  10.29 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended June 30, 1994 (SEC File
          No. 0-18902).

     10.27Fourth  Amendment  to Lease  dated  October  18,  1995  for the  Lease
          Agreement  dated  August 14, 1987  between  The Mutual Life  Insurance
          Company of New York and Health Risk Management,  Inc.,  related to the
          Company's offices at 7900 West 78th Street, Minneapolis, Minnesota.
- --------------
f    Indicates  a  management  contract  or  compensatory  plan  or  arrangement
     required to be filed as an exhibit to Form 10-K.
<PAGE>
     10.28Revolving  Credit and Term Loan Agreement  dated June 24, 1994 between
          First Bank National  Association and Health Risk  Management,  Inc. --
          incorporated  by reference to Exhibit  10.30 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended June 30, 1994 (SEC File
          No. 0-18902).

     10.29First  Amendment to  Revolving  Credit and Term Loan  Agreement  dated
          March 31, 1995 for the Revolving  Credit and Term Loan Agreement dated
          June 24, 1994 between First Bank National  Association and Health Risk
          Management,  Inc. -- incorporated by reference to Exhibit 10.27 to the
          Company's  Annual  Report on Form 10-K for the fiscal  year ended June
          30, 1995 (1994 (SEC File No. 0-18902).

     10.30Second  Amendment to Revolving  Credit and Term Loan  Agreement  dated
          January  19,  1996 for the  Revolving  Credit and Term Loan  Agreement
          dated June 24, 1994 between First Bank National Association and Health
          Risk Management, Inc. -- incorporated by reference to Exhibit 10.27 to
          the  Company's  Annual  Report on Form 10-K for the fiscal  year ended
          June 30, 1996 (SEC File No. 0-18902).

     10.31Third  Amendment to  Revolving  Credit and Term Loan  Agreement  dated
          January  31,  1997 for the  Revolving  Credit and Term Loan  Agreement
          dated June 24, 1994 between First Bank National Association and Health
          Risk Management, Inc.

     10.32Security  Agreement  dated June 24, 1994 relating to Revolving  Credit
          and Term Loan Agreement of same date --  incorporated  by reverence to
          Exhibit  10.31 to the  Company's  Annual  Report  on Form 10-K for the
          fiscal year ended June 30, 1994 (SEC File No. 0-18902).

     10.33Managed  Health Care  Service  Agreement  dated April 4, 1994  between
          Health Risk Management,  Inc. and Hospital  Corporation of America, as
          amended  by  Amendment  No.  1 to  the  Managed  Health  Care  Service
          Agreement dated May 11, 1995 between Health Risk Management,  Inc. and
          Columbia/HCA  Healthcare  Corporation --  incorporated by reference to
          Exhibit  10.29 to the  Company's  Annual  Report  on Form 10-K for the
          fiscal year ended June 30, 1995 (SEC File No. 0-18903).

     10.34Second  Amendment to Managed Health Care Service  Agreement  effective
          January 1, 1996 for the Managed  Health Care Service  Agreement  dated
          April 4, 1994 between Health Risk  Management,  Inc. and  Columbia/HCA
          Healthcare  Corporation --  incorporated by reference to Exhibit 10.30
          to the Company's  Annual Report on Form 10-K for the fiscal year ended
          June 30, 1996 (SEC File No. 0-18903).

     10.35Claim  Administration  Service  Agreement  dated April 4, 1994 between
          Health Risk Management,  Inc. and Hospital  Corporation of America, as
          amended  by  Amendment  No.  1 to  the  Claim  Administration  Service
          Agreement dated May 11, 1995 between Health Risk Management,  Inc. and
          Columbia/HCA  healthcare  Corporation --  incorporated by reference to
          Exhibit  10.30 to the  Company's  Annual  Report  on Form 10-K for the
          fiscal year ended June 30, 1995 (SEC File No. 0-18903).

     10.36Second Amendment to Claim  Administration  Service Agreement effective
          January 1, 1996 for the Claim  Administration  Service Agreement dated
          April 4, 1994 between Health Risk  Management,  Inc. and  Columbia/HCA
          Healthcare  Corporation --  incorporated by reference to Exhibit 10.32
          to the Company's  Annual Report on Form 10-K for the fiscal year ended
          June 30, 1996 (SEC File No. 0-18903).
- --------------
f    Indicates  a  management  contract  or  compensatory  plan  or  arrangement
     required to be filed as an exhibit to Form 10-K.
<PAGE>
     10.37Lease Agreement dated May 26, 1989 between The Hornet Group and Health
          Program Managers, Inc. related to the Company's offices at 7801 Folsom
          Boulevard,  Sacramento,   California  and  First  Amendment  to  Lease
          Agreement  dated December 12, 1994 between the Hornet Group and Health
          Program Managers, Inc -- incorporated by reference to Exhibit 10.33 to
          the  Company's  Annual  Report on Form 10-K for the fiscal  year ended
          June 30, 1996 (SEC File No. 0-18903).

     10.38Managed Care Service  Agreement  dated October 29, 1996 between Health
          Risk Management, Inc. and Keystone Mercy Health Plan.

     10.39QualityFIRST(R)License  Agreement  dated July 11, 1996 between  Health
          Risk Management, Inc. and Keystone Mercy Health Plan.

     10.40Amendment No. 1 to the Managed Care Service  Agreeement between Health
          Risk Management, Inc. and Keystone Mercy Health Plan effective October
          1, 1997.

     11.  Statement of computation of earnings per share.

     21.  List of subsidiaries.

     23.  Consent of Independent Auditors.

     27.  Financial Data Schedule (filed in electronic format only).


(b)  Reports on Form 8-K.

     The Company  filed no reports on Form 8-K during the quarter ended June 30,
     1997.

<PAGE>

                         Report of Independent Auditors


Board of Directors and Shareholders
     of Health Risk Management, Inc.

We have  audited the  accompanying  consolidated  balance  sheets of Health Risk
Management,  Inc.  as of June 30, 1997 and 1996,  and the  related  consolidated
statements  of net income,  changes in  shareholders'  equity and cash flows for
each of the three  years in the period  ended  June 30,  1997.  Our audits  also
included the  financial  statement  schedule  listed in the Index at Item 14(a).
These financial  statements and schedule are the responsibility of the Company's
management.  Our  responsibility  is to express  an  opinion on these  financial
statements and schedule based on our audits.

We  conducted  our  audits  in  accordance  with  generally   accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the  accounting  principles  used and  significant  estimates  made by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated  financial statements referred to above present
fairly, in all material respects,  the consolidated financial position of Health
Risk Management, Inc. at June 30, 1997 and 1996, and the consolidated results of
its  operations  and its cash  flows for each of the three  years in the  period
ended  June  30,  1997,  in  conformity  with  generally   accepted   accounting
principles. Also, in our opinion, the related financial statement schedule, when
considered  in  relation  to the basic  financial  statements  taken as a whole,
presents fairly in all material respects the information set forth therein.


/s/ Ernst & Young LLP


October 10, 1997


<PAGE>
                          HEALTH RISK MANAGEMENT, INC.
                           CONSOLIDATED BALANCE SHEETS
                        (in thousands, except share data)

                                     ASSETS
<TABLE>
<CAPTION>
                                                                                               June 30,
                                                                                  ------------------------------------
                                                                                       1997                1996
                                                                                  ---------------     ----------------
<S>                                                                               <C>                 <C>    
Current assets:
   Cash and cash equivalents                                                      $        5,349      $       3,347
   Accounts receivable-net of allowance for doubtful accounts of
     $260 ($200 in 1996)                                                                   5,257              5,134
   Unbilled receivables                                                                    7,110              4,642
   Deferred income taxes                                                                     350                235
   Other                                                                                     989              1,394
                                                                                        --------         ----------
     Total current assets                                                                 19,055             14,752

Computer software costs, net of amortization of $12,782 ($9,816 in 1996)                  20,385             17,132
Property and equipment less accumulated depreciation of $11,103 ($9,272 in
   1996)                                                                                   9,215              9,788
Contract rights, net of amortization of $914 ($748 in 1996)                                  893              1,030
Other assets                                                                               2,175              2,120
                                                                                         -------            -------
                                                                                  $       51,723      $      44,822
                                                                                         =======            =======
                      LIABILITIES AND SHAREHOLDERS' EQUITY

Current liabilities:
   Accounts payable                                                               $        1,645      $       1,863
   Accrued expenses                                                                        3,018              2,638
   Unearned revenues                                                                       3,826              2,578
   Current maturities of notes payable                                                     1,134              1,076
   Current portion of capitalized equipment leases                                           854              1,351
                                                                                        --------            -------
     Total current liabilities                                                            10,477              9,506

Deferred income taxes                                                                      3,715              2,292
Long-Term portion of notes payable                                                         2,166              2,152
Long-Term portion of capitalized equipment leases                                          1,321              2,398
Commitments
Shareholders' equity:
   Undesignated shares, $.01 par value, 9,700,000 authorized,  none issued 
   Series A preferred shares, $.01 par value, 300,000 authorized, none issued 
   Common shares, $.01 par value, 20,000,000 shares authorized,
     4,478,245 issued and outstanding (4,180,476 in 1996)                                     45                 42
   Additional paid-in capital                                                             30,945             27,619
   Retained earnings                                                                       3,054                813
                                                                                         -------           --------
     Total shareholders' equity                                                           34,044             28,474
                                                                                         -------           --------
                                                                                  $       51,723      $      44,822
                                                                                         =======           ========
</TABLE>

<PAGE>

                          HEALTH RISK MANAGEMENT, INC.
                      CONSOLIDATED STATEMENTS OF NET INCOME
                        (in thousands, except share data)
<TABLE>
<CAPTION>

                                                                                     Year Ended June 30,
                                                                      ------------------------------------------------
                                                                          1997             1996               1995
                                                                      -------------    -------------     -------------
<S>                                                                   <C>              <C>               <C>   

Revenues                                                              $    62,723      $    54,507       $    49,302

Operating expenses:
   Cost of services                                                        37,657           31,762            30,290
   Depreciation and amortization, principally cost of services              7,646            6,947             6,127
   Selling and marketing                                                    7,346            6,767             6,064
   Administration                                                           5,682            5,232             4,811
   Merger costs                                                               390               --                --
                                                                         --------       ----------        ----------
     Total operating expenses                                              58,721           50,708            47,292
                                                                         --------       ----------        ----------

Operating income                                                            4,002            3,799             2,010

Other income (expense):
   Interest income                                                            187              158               128
   Interest expense                                                          (535)            (708)             (759)
                                                                         --------         --------          --------
     Total other expense                                                    ( 348)           ( 550)            ( 631)
                                                                         --------         --------          --------

Income before income taxes                                                  3,654            3,249             1,379

Income taxes                                                                1,413            1,253               535
                                                                          -------          -------           -------

Net income                                                            $     2,241      $     1,996       $       844
                                                                          =======          =======           =======

Net income per common and common equivalent share                     $       .50      $       .47       $       .21
                                                                         ========         ========          ========

Weighted average common and common equivalent shares                    4,458,101        4,219,186         3,982,093
                                                                        =========        =========         =========
</TABLE>
<PAGE>

                          HEALTH RISK MANAGEMENT, INC.
           CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY
                        (in thousands, except share data)

<TABLE>
<CAPTION>
                                           Common Shares
                                            Outstanding                 Additional          Retained
                                   -------------------------------
                                    Number of                             Paid-In           Earnings
                                      Shares            Amount            Capital          (Deficit)            Total
                                   -------------     -------------     --------------    ---------------     ------------
<S>                                 <C>              <C>               <C>                     <C>           <C>    

Balance at June 30, 1994            3,943,199        $       39        $    25,665             $ (2,027)     $   23,677
Options to purchase common
   shares issued for services                                                   18                                   18
Option exercised                       85,500                 1                554                                  555
Common shares issued for
   services                             1,000                                    7                                    7
Net income                                                                                          844             844
                                   -------------     -------------     --------------    ---------------     ------------
Balance at June 30, 1995            4,029,699                40             26,244               (1,183)         25,101
Options to purchase common
   shares issued for services                                                   19                                   19
Options exercised, including
   tax benefit of $120                143,277                 2              1,275                                1,277
Common shares issued for
   contract rights                      7,500                                   81                                   81
Net income                                                                                        1,996           1,996
                                   -------------     -------------     --------------    ---------------     ------------
Balance at June 30, 1996            4,180,476                42             27,619                  813          28,474

Common shares issued                  200,000                 2              2,462                                2,464
Options exercised, including
   tax benefit of $90                  97,769                 1                864                                  865
Net income                                                                                        2,241           2,241
                                   -------------     -------------     --------------    ---------------     ------------
Balance at June 30, 1997            4,478,245        $       45        $    30,945              $ 3,054      $   34,044
                                   =============     =============     ==============    ===============     ============
</TABLE>

<PAGE>
                          HEALTH RISK MANAGEMENT, INC.
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (in thousands)
<TABLE>
<CAPTION>

                                                                                     Year Ended June 30,
                                                                      ------------------------------------------------
                                                                          1997             1996               1995
                                                                      -------------    -------------     -------------
<S>                                                                   <C>              <C>               <C>    

Cash flows from operating activities:
   Net income                                                         $     2,241      $     1,996       $       844
   Adjustments to reconcile net income to net cash
     provided by operating activities:
       Depreciation                                                         2,816            2,832             2,406
       Amortization                                                         4,830            4,115             3,721
       Provision for deferred income taxes                                  1,398            1,231               523
       Other                                                                   --               19                25
       Changes in operating assets and liabilities:
         Accounts receivable                                                  (89)          (2,374)              153
         Unbilled receivables                                              (2,468)             303            (1,371)
         Other assets                                                           7           (1,002)               51
         Accounts payable                                                    (238)              (6)              318
         Accrued expenses                                                     382               39               416
         Unearned revenues                                                  1,248              282               228
                                                                      -------------    -------------     -------------
Net cash provided by operating activities                                  10,127            7,435             7,314

Cash flows from investing activities:
   Acquisition of net assets, net of cash acquired                           (139)              --                --
   Property and equipment                                                  (2,827)          (2,256)           (1,891)
   Capitalized software                                                    (7,396)          (5,779)           (5,337)
                                                                      -------------    -------------     -------------
Net cash used in investing activities                                     (10,362)          (8,035)           (7,228)

Cash flows from financing activities:
   Proceeds from notes payable                                              1,275            1,500                --
   Principal payments on notes payable                                     (1,278)            (904)             (935)
   Principal payments on capital leases                                      (999)          (1,152)           (1,231)
   Issuance of common shares                                                3,239            1,155               555
                                                                      -------------    -------------     -------------
Net cash provided by (used in) financing activities                         2,237              599            (1,611)
                                                                      -------------    -------------     -------------

Increase (decrease) in cash                                                 2,002               (1)           (1,525)
Cash and cash equivalents at beginning of year                              3,347            3,348             4,873
                                                                      -------------    -------------     -------------

Cash and cash equivalents at end of year                              $     5,349      $     3,347             3,348
                                                                      ===========      ===========       ===========
</TABLE>
<PAGE>

                          HEALTH RISK MANAGEMENT, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                                  June 30, 1997

1.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

     A.   Principles of Consolidation

          The  consolidated  financial  statements  include the  accounts of the
          Company   and  its  wholly   owned   subsidiaries.   All   significant
          intercompany transactions have been eliminated.

     B.   Nature of Operations

          The  Company  is engaged in a single  business  consisting  of managed
          health care services providing  comprehensive,  integrated health plan
          management and related information  services.  The Company's principal
          health plan management  services include care review, case management,
          price control, and claims  administration.  The Company's  information
          services  revenues are derived  principally  from software license and
          subscription  fees related to its  QualityFIRST(R)  clinical  practice
          guidelines (the Guidelines). A significant percentage of the Company's
          revenues  are  derived  from the care  review  management  and  claims
          administration management services.  Integrated health plan management
          and  information  services  are  marketed to  self-insured  employers,
          unions,  government  entities,  insurance  companies,  HMOs,  PPOs and
          hospitals.  Contractual  relationships  maintained by the Company with
          its clients  subjects  the Company to revenue  fluctuations  resulting
          from   changes  in  client   employment   levels  or  covered   lives,
          restructuring of benefit plan offerings,  and price  adjustments based
          upon contract  experience.  In addition,  the Company services a small
          number of large clients.  In 1997, sales to two clients were seventeen
          percent (17%) and sixteen percent (16%) of revenues, and in 1996 sales
          to two clients were seventeen  percent (17%), and eleven percent (11%)
          of  revenues.  The markets  serviced  by the  Company are  principally
          domestic.

     C.   Uses of Estimates

          The  preparation of financial  statements in conformity with generally
          accepted  accounting  principles requires management to make estimates
          and assumptions  that affect the amounts  reported in the consolidated
          financial  statements  and  accompanying  notes.  Actual results could
          differ from those estimates.

     D.   Revenue Recognition

          The Company's revenues for health plan management services are derived
          from services provided under contracts obligating clients to generally
          pay: a  capitated  monthly  charge for each  covered  member  based on
          anticipated  case  volume  experience,  a  percentage  of  savings,  a
          transaction  or case fee,  or an hourly  fee.  In  addition,  each new
          client is typically charged a one-time set-up fee to cover the related
          set-up  costs  incurred  by  the  Company.  Revenue  for  health  plan
          management  services is recognized as services are rendered under each
          contract. Revenue from license fees is recognized upon delivery of the
          Guidelines  while  subscription  fees are recognized as revenue in the
          month the Guidelines are utilized by the clients.

     E.   Unbilled Receivables

          Unbilled  receivables  represent costs and related profit incurred for
          contract services which have not been billed.

<PAGE>
     F.   Unearned Revenues

          Unearned  revenues  represent  amounts  billed to clients for contract
          services yet to be performed.

     G.   Computer Software Costs

          The Company  capitalizes  computer  software costs in accordance  with
          Statement of Financial Accounting Standards No. 86, Accounting for the
          Costs of Computer Software to be Sold, Leased, or Otherwise  Marketed.
          The capitalized costs are amortized based on the greater of the amount
          computed using (a) the ratio of current gross revenues for the product
          to the total of current and anticipated future gross revenues or (b) a
          straight-line  basis over their estimated  useful lives,  ranging from
          three to ten years.

     H.   Property and Equipment

          Property and  equipment are stated at cost.  Depreciation  is provided
          over the  estimated  useful  lives of the assets  using  straight-line
          methods for financial  reporting purposes and accelerated  methods for
          tax  purposes.  Estimated  useful lives range from three to ten years.
          Equipment  under  capital  leases  is  amortized  over the term of the
          respective  lease or over the  service  lives of the  assets for those
          leases which substantially transfer ownership.

     I.   Contract Rights

          The fair  value of  purchased  customer  lists  and  relationships  is
          amortized  over their  respective  estimated  useful lives of three to
          twelve years. Amortization expense was $166,000, $144,000 and $161,000
          for the years ended June 30, 1997, 1996 and 1995, respectively.

     J.   Income Taxes

          The Company  reports  income  taxes in  accordance  with  Statement of
          Financial  Accounting  Standards No. 109, Accounting for Income Taxes.
          The statement requires that all deferred tax balances be determined by
          using  the tax rate  expected  to be in  effect  when the  taxes  will
          actually  be paid.  A  deferred  income  tax  provision  or  credit is
          provided based on changes in deferred tax asset or liability balances.

     K.   Net Income Per Common and Common Equivalent Share

          Earnings per share is computed  using the weighted  average  number of
          Common  Shares and Common  Share  equivalents  outstanding  during the
          period.  Common Share equivalents include dilutive stock options using
          the treasury stock method.

          In February  1997,  the Financial  Accounting  Standards  Board issued
          Statement No. 128,  "Earnings Per Share." This  statement  establishes
          standards for computing and presenting  basic and diluted earnings per
          share  for  financial  statements  issued  for  periods  ending  after
          December  15,  1997.  Basic  and  diluted  earnings  per  share  under
          Statement No. 128 as compared to current  accounting  standards  would
          have been as follows:
<TABLE>
<CAPTION>
                                                  Current Standards
                                                  -----------------                       FAS 128
                                                                Fully                     -------
                                                  Primary      Diluted        Basic       Diluted
                                                  -------      -------        -----       -------
              <S>                                    <C>        <C>            <C>          <C>

              Year ended June 30, 1997               $.50       $.50           $.52         $.50
              Year ended June 30, 1996               $.47       $.47           $.49         $.47
</TABLE>
<PAGE>

     L.   Series A Preferred Stock

          On April 4,  1997,  the HRM  Board of  Directors  created  a series of
          preferred stock with a par value of $.01 per share for the shareholder
          rights plan.  The shares of such series were  designated  as "Series A
          Preferred  Stock".  The  number  of  shares  authorized  and  unissued
          constituting the Series A Preferred Stock is 300,000 shares.

     M.   Shareholder Rights Plan

          On April 4, 1997, the HRM Board of Directors established a shareholder
          rights  plan  which  provides  for  a  dividend  distribution  of  one
          preferred  stock  purchase  right (a  "Right")  to be attached to each
          share of common stock of HRM then  outstanding  or thereafter  issued.
          The Rights are currently not  exercisable or  transferable  apart from
          the common stock.  Each Right entitles the holder to purchase from HRM
          one  one-hundredth  of a share of Series A Preferred Stock of HRM at a
          price of $50.00 per one one-hundredth of a preferred share, subject to
          adjustment.  The  Rights  become  exercisable  if a  person  or  group
          acquires  15% or more of HRM common  stock or announces a tender offer
          for 15% or more of HRM common  stock,  subject to certain  exceptions.
          After the Rights become  exercisable,  each Right  entitles the holder
          (other than the 15% holder) to purchase  HRM's  common  stock having a
          market value of two times the Right's exercise price. Also, if after a
          person  acquires  15%  without  Board  approval,  HRM is acquired in a
          merger or similar  transaction,  each right thereafter would entitle a
          holder (other than the 15% holder) to acquire  shares of the acquiring
          company or an affiliate having a market value of two times the Right's
          exercise  price.  Each Right is  redeemable at $.001 at any time up to
          ten days after a person acquires 15% of HRM's common stock. The Rights
          expire on April 4, 2007 unless earlier redeemed by HRM.

     N.   Cash and Cash Equivalents

          Short-term   investments   purchased  within  three  months  of  their
          maturities are considered  cash  equivalents.  The Company  invests in
          U.S.  government  securities  and high rated money market  funds.  The
          carrying amount reported in the  consolidated  balance sheets for cash
          and cash equivalents approximates its fair value.

     O.   Merger Termination

          On March 10,  1997,  HRM and  HealthPlan  Services  Corporation  (HPS)
          announced that the merger agreement dated September 12, 1996, had been
          terminated   by  mutual   arrangement   and  HPS   purchased   200,000
          unregistered  shares  of  common  stock  from  HRM at a price  of $2.5
          million ($12.50 per share).  The  consolidated net income for the year
          ended June 30, 1997 includes a one-time  charge of $390,000 ($0.05 per
          share,  net of tax benefit) for the  write-off of costs related to the
          terminated merger agreement with HPS.
<PAGE>

2.   COMPUTER SOFTWARE COSTS

     Computer software costs consist of the following at June 30:
<TABLE>
<CAPTION>
                                                                         1997              1996
                                                                         ----              ----
                                                                              (in thousands)
         <S>                                                         <C>               <C> 

         Computer Software (AutoPILOT(TM))
              Cost.................................................. $  12,932         $  10,347
              Less accumulated amortization.........................     5,177             4,307
                                                                       -------           -------
              Net book value........................................     7,755             6,040
         Claim Administration Software
              Cost..................................................     7,601             6,705
              Less accumulated amortization.........................     2,913             2,178
                                                                       -------           -------
              Net book value........................................     4,688             4,527
         Guidelines, Protocols and Medical Analysis Software
              Cost..................................................    12,634             9,896
              Less accumulated amortization.........................     4,692             3,331
                                                                       -------           -------
              Net book value........................................     7,942             6,565
                                                                       -------           -------

         Computer Software and Database Development Costs........... $  20,385         $  17,132
                                                                        ======            ======
</TABLE>
     Amortization of these costs was as follows for the years ended June 30:
<TABLE>
<CAPTION>
                                                                        1997             1996              1995
                                                                   -------------   --------------     ---------
                                                                                   (in thousands)
         <S>                                                            <C>              <C>               <C>


         Computer Software (AutoPILOT(TM))....................          $  1,791         $  1,485          $  1,255
         Claim Administration Software........................               735              645               552
         Guidelines, Protocols and Medical Analysis Software..             1,617            1,279               982
                                                                           -----            -----             -----

         Amortization Expense.................................          $  4,143         $  3,409          $  2,789
                                                                           =====            =====             =====
</TABLE>
<PAGE>
3.   PROPERTY AND EQUIPMENT

     Property and equipment consists of the following at June 30:

                                                       1997              1996
                                                       ----              ----
                                                           (in thousands)
     Owned

     Office equipment, furniture and fixtures........$  5,435          $  5,037
     Leasehold improvements..........................   1,594             1,387
     Data processing equipment.......................   8,175             5,951
                                                      -------           -------
                                                       15,204            12,375
     Less accumulated depreciation...................   8,374             6,431
                                                      -------           -------

     Net property and equipment owned................   6,830             5,944
                                                      -------           -------

     Capitalized leases

     Office equipment and furniture..................   1,271             1,372
     Data processing equipment.......................   3,843             5,313
                                                      -------           -------
                                                        5,114             6,685
     Less accumulated depreciation...................   2,729             2,841
                                                      -------           -------

     Net capitalized leases..........................   2,385             3,844
                                                      -------           -------

     Property and equipment..........................$  9,215          $  9,788
                                                        =====             =====

4.   NOTES PAYABLE

     Notes payable consist of the following at June 30:
<TABLE>
<CAPTION>
                                                                                         1997              1996
                                                                                         ----              ----
                                                                                             (in thousands)
     <S>                                                                                 <C>               <C>


     Term loan payable to bank in monthly  installments of $43,667 plus interest
     at bank's  reference rate plus 0.375%  (8.875% at June 30, 1997),  with the
     last payment due June 30, 1999. Secured by accounts receivable, equipment,
     fixtures and general intangibles...............................................     $  1,048          $  1,572

     Notes  payable  to  bank  under  revolving   credit  agreement  in  monthly
     installments  of $46,250 plus  interest at the bank's  reference  rate plus
     0.375% (8.875% at June 30, 1997), with the last payment due December 31, 2001
     Secured by accounts receivable, equipment, fixtures and general intangibles....        2,198             1,350

     Note payable to bank in monthly  installments of $22,325 including interest
     at the bank's base rate (8.50% at June 30, 1997) until  September  30, 1997
     when the remaining principal balance is due. Secured by accounts receivable
     and equipment..................................................................           54               306
                                                                                         --------          --------
                                                                                            3,300             3,228
     Less Current Maturities........................................................        1,134             1,076
                                                                                            -----             -----
     Long-Term Portion..............................................................     $  2,166          $  2,152
                                                                                            =====             =====
</TABLE>
<PAGE>

     The Company  has entered  into a  revolving  credit  agreement  with a bank
     whereby it may borrow up to $3,750,000  under a revolving loan. The loan is
     secured  by   accounts   receivable,   equipment,   fixtures   and  general
     intangibles. The revolving credit agreement terminates on January 31, 1998.
     The Company had available $1,552,000 under the revolving credit facility at
     June 30, 1997.

     The carrying  amounts of the Company's  borrowings  under its term loan and
     notes payable approximate their fair value.

     Under terms of the revolving credit and term loan  agreements,  the Company
     is  prohibited  from  paying  dividends  on its stock  without  the  bank's
     consent.

     Scheduled  payments by fiscal year under terms of the notes payable will be
     $1,134,000 in 1998, $1,078,000 in 1999, $555,000 in 2000, $405,000 in 2001,
     and $128,000 in 2002.

     Total interest paid on notes payable was $299,000,  $281,000,  and $298,000
     for the years ended June 30, 1997, 1996 and 1995, respectively.

5.   OPTIONS

     At June 30, 1997, the Company's 1992 Long-Term  Incentive Plan and the 1990
     Stock Option Plan ("the Plans")  permitted the granting of 800,000  options
     to officers,  directors and employees.  These can be either incentive stock
     options or non-qualified options. Options are generally granted at not less
     than  market  value at the  date of grant  and  generally  for a  five-year
     period.  The Options  have been  granted at prices  ranging  from $4.875 to
     $15.25.  No common shares are available for future issuance under the Plans
     at June 30, 1997. On August 28, 1997, the Company registered 400,000 shares
     of common stock for issuance under the 1992 long-term Incentive Plan.

     At June 30, 1997, the Company had outstanding 250  unregistered  options to
     purchase common shares, not granted under the Plans, at $6.50 per share.

     Transactions related to outstanding options during the last three years are
     summarized as follows:
<TABLE>
<CAPTION>
                                                                                        Weighted
                                                                                         Average
                                                         Total       Exercisable     Exercise Price
                                                         -----       -----------     --------------        
     <S>                                                 <C>            <C>            <C>   

     Balance at June 30, 1994                            689,352        485,906        $  9.81
         Granted                                         178,657             --           7.02
         Became exercisable                                   --        125,320           9.09
         Exercised                                       (85,500)       (85,500)          6.49
         Expired                                         (93,482)       (90,482)         12.92
                                                        --------       --------          -----
     Balance at June 30, 1995                            689,027        435,244           9.04
         Granted                                         139,283             --           9.04
         Became exercisable                                   --        224,117           8.26
         Exercised                                      (143,277)      (143,277)          8.05
         Expired                                        (151,219)      (151,219)         11.09
                                                         -------        -------          -----
     Balance at June 30, 1996                            533,814        364,865           8.72
         Granted                                         260,550             --          12.32
         Became exercisable                                              99,324           7.41
         Exercised                                       (97,769)       (97,769)          9.06
         Expired                                         (24,536)       (24,536)          8.85
                                                        --------       --------           ----
     Balance at June 30, 1997                            672,059        341,884       $  10.06
                                                         =======        =======          =====
</TABLE>
<PAGE>

     The following table summarizes  information about the stock options at June
     30, 1997
<TABLE>
<CAPTION>
                                         Options Outstanding                        Options Exercisable
                       ---------------------------------------------------  --------------------------------
                                            Weighted
                                             Average             Weighted                          Weighted
        Range of                            Remaining             Average                           Average
     Exercise Prices        Number      Contractual Life       Exercise Price       Number       Exercise Price
     ---------------        ------      ----------------       --------------       ------       --------------
     <S>                    <C>              <C>                 <C>              <C>              <C>    

     $4.875 - $5.50          21,951          2.01                $  4.90           21,951          $  4.90
     $6.375 - $6.75          12,904          1.94                   6.55           12,904             6.55
     $7.00                  110,500          2.59                   7.00           97,166             7.00
     $7.25-$9.00            113,154          2.98                   8.07           70,447             8.13
     $9.75                   62,750          1.06                   9.75           58,750             9.75
     $10.00-$10.75           33,200          1.97                  10.26           26,232            10.20
     $11.00                 100,500          5.00                  11.00                0             0.00
     $11.25-$13.00           51,750          2.83                  11.87           43,434            11.93
     $13.25-$13.50          154,600          4.99                  13.25              250            13.50
     $15.25                  10,750          0.57                  15.25           10,750            15.25
                             ------          ----                  -----           ------            -----
     $4.875-$15.25          672,059          3.35                 $10.06          341,884          $  8.69
                            =======          ====                  =====          =======           ======
</TABLE>

     The number of options scheduled to expire by fiscal year is 51,700 in 1998,
     103,619 in 1998, 131,407 in 2000, 130,483 in 2000, and 254,850 in 2002.

     As permitted by FAS 123,  "Accounting  for Stock-Based  Compensation",  the
     Company  has  elected to follow  Accounting  Principles  Board  Opinion 25,
     "Accounting  for Stock Issued to Employees," to measure  compensation  cost
     for employee  stock  options.  Under APB 25, if the  exercise  price of the
     Company's  employee stock options equals the market price of the underlying
     stock on the date of grant, no compensation expense is recognized.

     Pro forma  information  regarding  net  income  and  earnings  per share is
     required by Statement  123, and has been  determined  as if the Company had
     accounted  for its employee  stock  options  under the fair value method of
     that Statement.  The fair value for these options was estimated at the date
     of grant using a  Black-Scholes  option  pricing  model with the  following
     weighted  average  assumptions  for the years ended June 30, 1997 and 1996:
     risk-free interest rates ranging from 5.85% to 6.73%; dividend yield of 0%;
     volatility  factor of the  expected  market price of the  Company's  common
     stock of .513;  and a weighted  average  expected life of the option of 3.5
     years.

     The  Black-Scholes   option  valuation  model  was  developed  for  use  in
     estimating  the  fair  value  of  traded  options  which  have  no  vesting
     restriction  and are fully  transferable.  In  addition,  option  valuation
     models  require the input of highly  subjective  assumptions  including the
     expected  stock price  volatility.  Because the  Company's  employee  stock
     options have characteristics  significantly  different from those of traded
     options,  and  because  changes in the  subjective  input  assumptions  can
     materially  affect the fair value estimate,  in management's  opinion,  the
     existing models do not necessarily  provide a reliable  measure of the fair
     value of its employee stock options.

     For  purposes of pro forma  disclosures,  the  estimated  fair value of the
     options is amortized over the option's  vesting  period.  The Company's pro
     forma information follows:

                                                Year ended June 30
                                               1997             1996
                                               ----             ----
     Pro forma net income                   $1,917,000        $1,763,000
     Pro forma net income per share               $.44              $.42
<PAGE>
6.   INCOME TAXES

     The  components of the provision for income taxes for the three years ended
     June 30 were as follows:
                                     1997              1996             1995
                               --------------   --------------    ----------

     Current:
          Federal............   $   5,000       $    8,000        $        0
          State..............      10,000           14,000            12,000
     Deferred................   1,398,000        1,231,000           523,000
                                ---------        ---------         ---------
                               $1,413,000       $1,253,000        $  535,000
                                =========        =========         =========

<PAGE>

     Deferred income taxes reflect the net tax effects of temporary  differences
     between  the  carrying  amounts of assets  and  liabilities  for  financial
     reporting  purposes  and the  amounts  used for  income tax  purposes.  The
     components of the deferred  income tax liabilities and assets as of June 30
     were as follows:
<TABLE>
<CAPTION>
                                                                  1997              1996
                                                            --------------     -------------
         <S>                                                  <C>              <C> 

         Deferred tax liabilities:
              Prepaid expenses..........................      $     24,000     $     130,000
              Other assets..............................           253,000           196,000
              Computer software costs...................         7,437,000         6,251,000
              Tax over book depreciation................           758,000           917,000
                                                               -----------       -----------
                  Total deferred tax liabilities........         8,472,000         7,494,000

         Deferred tax assets:
              Allowance for doubtful accounts...........            94,000            75,000
              Accrued expenses..........................           280,000           290,000
              Net operating loss carryforwards..........         5,248,000         5,496,000
                                                                 ---------         ---------
                  Total deferred tax assets.............         5,622,000         5,861,000
              Less valuation allowance..................         (515,000)         (424,000)
                                                                 --------          --------
                  Total net deferred tax assets.........         5,107,000         5,437,000
                                                                 ---------         ---------

         Net deferred tax liabilities...................      $  3,365,000      $  2,057,000
                                                                 =========         =========
</TABLE>

     A reconciliation  of the statutory federal income tax rate to the effective
     tax rate is as follows:
<TABLE>
<CAPTION>
                                                   1997             1996            1995
                                              ------------      ------------     -------
       <S>                                        <C>               <C>              <C> 

       Statutory rate................             34.0%             34.0%            34.0%
       State income taxes............              2.7%              2.7%             2.8%
       Non-deductible meals and entertainment
         expenses....................               .8%               .7%             1.1%
       Other.........................              1.2%              1.2%              .9%
                                                 -----             -----            -----
                                                  38.7%             38.6%            38.8%
                                                  ====              ====             ====
</TABLE>

     At June 30, 1997, the Company had net operating loss (NOL) carryforwards of
     $14,100,000  for income tax purposes only that expire in years 1999 through
     2012.  Included  in  the  NOL is  approximately  $1,426,000  of  deductions
     resulting  from  stock  options.  These  deductions  currently  have a full
     valuation allowance and when realized for financial statement purposes they
     will not result in a reduction in income tax expense.
     Rather, the benefit will be recorded as additional paid-in capital.

     Total income tax paid for the years ended June 30, 1997,  1996 and 1995 was
     $15,090, $20,600 and $4,600, respectively.
<PAGE>

7.   COMMITMENTS

     The  Company  leases its office  facilities  and  various  equipment  under
     operating and capital leases. Rental expense was approximately  $3,564,000,
     $2,881,000  and  $2,754,000,  for the years ended June 30, 1997,  1996, and
     1995, respectively.  The following is a schedule by years of future minimum
     rental  payments  required under  operating  leases as of June 30, 1997 (in
     thousands):

     Year ending June 30:

         1998                                          $  3,487
         1999                                             1,954
         2000                                             1,217
         2001                                               921
         2002   `                                            90
                                                       --------
     Total minimum rental payments                     $  7,669
                                                       ========

     In addition to the above amounts,  additional rental payments are due under
     the office facility leases based on the lessor's operating costs.

     The following is a schedule of future  minimum lease payments under capital
     leases as of June 30, 1997 (in thousands):

     Years ending June 30:

         1998                                          $  999
         1999                                             682
         2000                                             303
         2001                                             295
         2002                                             223
                                                       ------
     Total minimum lease payments                       2,502
     Less amount representing interest                    327

     Net minimum lease payments                         2,175
     Less current maturities                              854
                                                        -----
     Long-Term portion                               $  1,321
                                                        =====

     The Company  entered into capital lease  agreements  aggregating  $460,000,
     $432,000,  and $1,271,000 for the years ended June 30, 1997, 1996 and 1995,
     respectively,   in  connection  with  the  purchase  of  office  equipment,
     furniture and fixtures, and data processing equipment.

8.   SAVINGS PLAN

     The  Company  has a tax  deferred  savings  plan  in  accordance  with  the
     provisions  of  Section  401(k)  of  the  Internal  Revenue  Code  covering
     substantially  all  employees.  Under the plan,  the  Company  will match a
     minimum  of  10%  of  eligible  employees'  contributions  up to 6% of  the
     employee's  salary for the plan year ending June 30, 1997 and 1996 compared
     to 5% of the  employee's  salary for the plan year  ending  June 30,  1995.
     Employee and employer matching  contributions to the plan are remitted to a
     trustee on a biweekly basis. Company  contribution  expenses were $350,000,
     $240,000 and $200,000  for the years ended June 30, 1997,  1996,  and 1995,
     respectively.
<PAGE>

9.   QUARTERLY FINANCIAL DATA (Unauditied)

     The following table presents certain unaudited quarterly results for fiscal
     1997 and 1996.
<TABLE>
<CAPTION>
                                                                           Fiscal 1997
                                           ---------------------------------------------------------------------
                                            First           Second         Third          Fourth
                                          Quarter           Quarter       Quarter         Quarter          Year
                                          -------           -------       -------         -------          ----
     <S>                                  <C>              <C>             <C>            <C>            <C>    

     Revenues                             $14,395          $15,597         $16,058        $16,673        $62,723
                                           ======           ======          ======         ======         ======

     Gross Profit(1)                     $  5,747         $  6,438        $  6,162        $ 6,719        $25,066
                                           ======           ======          ======         ======         ======

     Net Income                          $    438         $    697        $    438(2)     $   668        $ 2,241
                                           ======           ======          ======         ======         ======

     Net Income per share                $    .10         $    .16        $    .10(2)     $   .15        $   .50
                                           ======           ======          ======         ======         ======

     Weighted average number of shares      4,356            4,431           4,466          4,581          4,458
                                           ======           ======          ======         ======         ======

                                                                           Fiscal 1996
                                          ----------------------------------------------------------------------
                                            First          Second          Third          Fourth
                                          Quarter          Quarter        Quarter        Quarter          Year
                                          -------          -------        -------        -------          ----
     Revenues                             $13,371          $13,689         $14,045        $13,402        $54,507
                                           ======           ======          ======         ======         ======

     Gross Profit(1)                      $ 5,491          $ 5,838         $ 6,034        $ 5,382        $22,745
                                           ======           ======          ======         ======         ======

     Net Income                           $   529          $   612         $   784        $    71        $ 1,996
                                           ======           ======          ======         ======         ======

     Net Income per share                 $   .13          $   .15         $   .18        $   .02        $   .47
                                           ======           ======          ======         ======         ======

     Weighted average number of shares      4,140            4,107           4,277          4,353          4,219
                                           ======           ======          ======         ======         ======
</TABLE>
(1)  Represents revenues less cost of services.

(2)  Includes  a  one-time  charge of  $239,000,  net of tax  benefit  ($.05 per
     share),  for the  write-off  of  costs  related  to the  terminated  merger
     agreement with HPS.
<PAGE>
                                                                Schedule II

                          HEALTH RISK MANAGEMENT, INC.
                        VALUATION AND QUALIFYING ACCOUNTS

<TABLE>
<CAPTION>
                                             Balance at     Charged to     Charged to                   Balance at
                                            Beginning of     Costs and       Other                        End of 
                                               Period        Expenses       Accounts     Deductions       Period
                                            ------------    -----------     ----------   ----------    -------------
<S>                                              <C>            <C>                      <C>                <C> 

Year ended June 30, 1997:
   Allowance for uncollectible accounts          $200,000       $127,014                   $67,014(1)       $260,000

Year ended June 30, 1996:
   Allowance for uncollectible accounts          $300,000       $241,725                  $341,725(1)       $200,000

Year ended June 30, 1995:
   Allowance for uncollectible accounts          $150,000       $333,000                  $183,000(1)       $300,000
</TABLE>

- ----------------
(1)  Uncollectible accounts written off.

<PAGE>

                                   SIGNATURES

     Pursuant to the  requirements  of Section 13 or 15(d) of the Securities and
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf by the undersigned thereunto duly authorized.

                                       HEALTH RISK MANAGEMENT, INC.

October 13, 1997                       By: /s/ Gary T. McIlroy, M.D.
                                           Gary T. McIlroy, M.D.
                                           Chief Executive Officer

     Pursuant to the  requirements of the Securities  Exchange Act of 1934, this
report  has  been  signed  below  by the  following  persons  on  behalf  of the
Registrant and in the capacities and on the dates indicated.

October 13, 1997                      By: /s/ Gary T. McIlroy, M.D.         
                                           Gary T. McIlroy, M.D.
                                           Chairman of the Board, Chief 
                                           Executive Officer and Director 
                                           (principal executive officer)

October 13, 1997                      By: /s/ Marlene Travis
                                           Marlene Travis
                                           President, Secretary, Chief Operating
                                           Officer and Director

October 13, 1997                      By: /s/ Thomas P. Clark
                                           Thomas P. Clark
                                           Senior Vice President, Finance and
                                           Chief Financial Officer (principal
                                           financial officer and  principal
                                           accounting officer)

October 13, 1997                      By: /s/ Vance Kenneth Travis
                                           Vance Kenneth Travis, Director

October 13, 1997                      By: /s/ Gary L. Damkoehler
                                           Gary L. Damkoehler, Director

October 13, 1997                      By: /s/ Raymond G. Schultze, M.D.
                                           Raymond G. Schultze, M.D., Director

October 13, 1997                      By: /s/ Ronald R. Hahn
                                           Ronald R. Hahn, Director

October 13, 1997                      By: /s/ Robert L. Montgomery
                                           Robert L. Montgomery, Director
<PAGE>
                                 EXHIBIT INDEX
                                 -------------

     3.1  Amended and Restated Articles of Incorporation,  as amended to date --
          incorporated  by  reference  to Exhibit 3 to the  Company's  Quarterly
          Report on Form 10-Q for the quarter ended March 31, 1997 (SEC File No.
          0-18902).

     3.2  Composite Bylaws of the Company, as of May 17, 1997.

     4.1  Specimen  form  of  the   Company's   Common  Share   Certificate   --
          incorporated by reference to Exhibit 4.1 to the Company's Registration
          Statement on Form S-1 (SEC File No. 33-37595).

     4.2  Amended and  Restated  Articles of  Incorporation,  as amended to date
          (see Exhibit 3.1).

     4.3  Composite Bylaws of the Company, as of May 17, 1997 (see Exhibit 3.2).

     4.4  Rights  Agreement  dated as of  April  4,  1997  between  health  Risk
          Management,  Inc. and Norwest Bank  Minnesota,  N.A. as Rights  Agent,
          together with the following exhibits thereto:

         (a)  Certificate of Designations of Series A Preferred Stock,
         (b)  Summary of Rights to Purchase Shares of Series A Preferred Stock,
         (c)  Form of Rights Certificate --

          incorporated  by  reference  to  Exhibit 1 to the  Company's  Form 8-A
          Registration Statement filed April 10, 1997 (SEC File No. 0-18902).

     10.1 Lease  Agreement  dated August 14, 1987  between The Mutual  Insurance
          Company of New York and Health Risk  Management,  Inc.,  as amended by
          First Amendment to Lease dated June 25, 1990, related to the Company's
          offices  at  7900  West  78th   Street,   Minneapolis,   Minnesota  --
          incorporated   by  reference   to  Exhibit   10.1  to  the   Company's
          Registration Statement on Form S-1 (SEC File No. 33-37595).

     10.2 Lease  Agreement  dated August 14, 1987  between The Mutual  Insurance
          Company of New York and Health Risk  Management,  Inc.,  as amended by
          First Amendment to Lease dated October 8, 1987 and Second Amendment to
          Lease dated June 25, 1990,  related to the  Company's  offices at 8000
          West 78th Street, Minneapolis,  Minnesota -- incorporated by reference
          to Exhibit 10.2 to the  Company's  Registration  Statement on Form S-1
          (SEC File No. 33-37595).

     10.3fEmployment  Agreement  dated as of June 20, 1996  between  Health Risk
          Management,  Inc. and Dr. Gary T. McIlroy --  incorporated by refernce
          to Exhibit 10.3 to the  Company's  Annual  Report on Form 10-K for the
          fiscal year ended June 30, 1996 (SEC File No. 0-18902).

     10.4fSplit Dollar  Agreement  dated as of June 5, 1991 between  Health Risk
          Management,  Inc. and Dr. Gary T.  McIlroy and the  Amendment to Split
          Dollar  Agreement dated July 28, 1992 between Health Risk  Management,
          Inc. and Gary T. McIlroy --  incorporated  by refernce to Exhibit 10.4
          to the Company's  Annual Report on Form 10-K for the fiscal year ended
          June 30, 1996 (SEC File No. 0-18902).

     10.5fEmployment  Agreement  dated as of June 21, 1996  between  Health Risk
          Management,  Inc. and Marlene O. Travis -- incorporated by refernce to
          Exhibit  10.5 to the  Company's  Annual  Report  on Form  10-K for the
          fiscal year ended June 30, 1996 (SEC File No. 0-18902). 

- --------------
f    Indicates  a  management  contract  or  compensatory  plan  or  arrangement
     required to be filed as an exhibit to Form 10-K.
<PAGE>

     10.6fSplit Dollar  Agreement  dated as of June 5, 1991 between  Health Risk
          Management,  Inc.  and  Marlene O. Travis and the  Amendment  to Split
          Dollar  Agreement dated July 28, 1992 between Health Risk  Management,
          Inc. and Marlene O. Travis -- incorporated by refernce to Exhibit 10.6
          to the Company's  Annual Report on Form 10-K for the fiscal year ended
          June 30, 1996 (SEC File No. 0-18902).

     10.7fEmployment   Agreement   dated  June  21,  1996  between  Health  Risk
          Management,  Inc. and Thomas P. Clark --  incorporated  by refernce to
          Exhibit  10.7 to the  Company's  Annual  Report  on Form  10-K for the
          fiscal year ended June 30, 1996 (SEC File No. 0-18902).

     10.8fSplit Dollar  Agreement  dated as of September 1, 1991 between  Health
          Risk Management,  Inc. and Thomas P. Clark -- incorporated by refernce
          to Exhibit 10.8 to the  Company's  Annual  Report on Form 10-K for the
          fiscal year ended June 30, 1996 (SEC File No. 0-18902).

     10.9fHealth Risk  Management,  Inc. 1990 Stock Option Plan --  incorporated
          by reference to Exhibit 10.16 to the Company's  Registration Statement
          on Form S-1 (SEC File No. 33-37595).

     10.10f Form of Stock  Option  Agreement  to be used  pursuant to 1990 Stock
          Option  Plan --  incorporated  by  reference  to Exhibit  10.16 to the
          Company's  Annual  Report on Form 10-K for the fiscal  year ended June
          30, 1991 (SEC File No. 0-18902).

     10.11Second  Amendment  to  Lease  dated  January  8,  1992  for the  Lease
          Agreement  dated  August 14, 1987  between  The Mutual Life  Insurance
          Company of New York and Health Risk Management,  Inc.,  related to the
          Company's offices at 7900 West 78th Street, Minneapolis,  Minnesota --
          incorporated  by reference to Exhibit  10.20 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended june 30, 1992 (SEC File
          No. 0-18902).

     10.12Third  Amendment  to  Lease  dated  January  8,  1992  for  the  Lease
          Agreement  dated  August 14, 1987  between  The Mutual Life  Insurance
          Company of New York and Health Risk Management,  Inc.,  related to the
          Company's offices at 8000 West 78th Street, Minneapolis,  Minnesota --
          incorporated  by reference to Exhibit  10.20 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended June 30, 1992 (SEC File
          No. 0-18902).

     10.13f Amended and Restated 1992 Long-Term Incentive Plan.

     10.14f Form of Non-Employee Director  Initial/Annual Option Agreement under
          the 1992  Long-Term  Incentive  Plan --  incorporated  by reference to
          Exhibit  10.30 to the  Company's  Annual  Report  on Form 10-K for the
          fiscal year ended June 30, 1992 (SEC File No. 0-18902).

     10.15f Form of Non-Employee  Director  Elective Option  Agreement under the
          1992 Long-Term  Incentive Plan -- incorporated by reference to Exhibit
          10.31 to the Company's  Annual Report on Form 10-K for the fiscal year
          ended June 30, 1992 (SEC File No. 0-18902).

     10.16f Form of Incentive  Stock Option  Agreement  under the 1992 Long-Term
          Incentive  Plan --  incorporated  by  reference  to  Exhibit  10.32 to
          theCompany's Annual Report on Form 10-K for the fiscal year ended June
          30, 1992 (SEC File No. 0-18902).

     10.17f  Form  of  Non-Qualified  Stock  Option  Agreement  under  the  1992
          Long-Term Incentive Plan -- incorporated by reference to Exhibit 10.33
          to  theCompany's  Annual Report on Form 10-K for the fiscal year ended
          June 30, 1992 (SEC File No. 0-18902).
- --------------
f    Indicates  a  management  contract  or  compensatory  plan  or  arrangement
     required to be filed as an exhibit to Form 10-K.
<PAGE>
     10.18f Form of Performance  Unit Award under the 1992  Long-Term  Incentive
          Plan --  incorporated  by reference to Exhibit  10.34 to  theCompany's
          Annual  Report on Form 10-K for the fiscal  year  ended June 30,  1992
          (SEC File No. 0-18902).

     10.19f  Deferred   Compensation  Plan  for  Directors  --  incorporated  by
          reference to Exhibit 10.35 to the Company's Annual Report on Form 10-K
          for the fiscal year ended June 30, 1992 (SEC File No. 0-18902).

     10.20f  Executive  Incentive  Plan  --  incorporated  by  reference  to the
          description of such Plan as set forth under "Compensation  Pursuant to
          Plans - Executive Incentive Plan" in the Company's Proxy Statement for
          its 1992 Annual Meeting of Shareholders (SEC File No. 0-18902).

     10.21Lease  Agreement  dated  January 11, 1993  between  Thomas L.  Koster,
          Inc., d/b/a/ Realvesco Properties and Health Risk Management, Inc., as
          amended by First  Amendment to Lease Agreement dated January 29, 1993,
          related  to the  Company's  offices  at  5250  Lovers  Lane,  Portage,
          Michigan  --  incorporated  by  reference  to  Exhibit  10.34  to  the
          Company's  Annual  Report on Form 10-K for the fiscal  year ended June
          30, 1993 (SEC File No. 0-18902).

     10.22Second  Amendment to Lease dated July 22, 1997 for the Lease Agreement
          dated  January  11,  1993  between  Thomas  L.  Koster,  Inc.,  d/b/a/
          Realvesco Properties and Health Risk Management,  Inc., related to the
          Company's offices at 5250 Lovers Lane, Portage, Michigan.

     10.23Fourth  Amendment to Lease dated July 12, 1993 for the Lease Agreement
          dated August 14, 1987 between The Mutual Life Insurance Company of New
          York and  Health  Risk  Management,  Inc.,  related  to the  Company's
          offices at 7900 and 8000 West 78th Street,  Minneapolis,  Minnesota --
          incorporated  by reference to Exhibit  10.27 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended June 30, 1994 (SEC File
          No. 0-18902).

     10.24Fifth  Amendment  to Lease dated May 12, 1994 for the Lease  Agreement
          dated August 14, 1987 between The Mutual Life Insurance Company of New
          York and  Health  Risk  Management,  Inc.,  related  to the  Company's
          offices  at  8000  West  78th   Street,   Minneapolis,   Minnesota  --
          incorporated  by reference to Exhibit  10.28 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended June 30, 1994 (SEC File
          No. 0-18902).

     10.25Sixth  Amendment  to  Lease  dated  October  18,  1995  for the  Lease
          Agreement  dated  August 14, 1987  between  The Mutual Life  Insurance
          Company of New York and Health Risk Management,  Inc.,  related to the
          Company's offices at 8000 West 78th Street, Minneapolis, Minnesota.

     10.26Third  Amendment  to Lease dated May 12, 1994 for the Lease  Agreement
          dated August 14, 1987 between The Mutual Life Insurance Company of New
          York and  Health  Risk  Management,  Inc.,  related  to the  Company's
          offices  at  7900  West  78th   Street,   Minneapolis,   Minnesota  --
          incorporated  by reference to Exhibit  10.29 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended June 30, 1994 (SEC File
          No. 0-18902).

     10.27Fourth  Amendment  to Lease  dated  October  18,  1995  for the  Lease
          Agreement  dated  August 14, 1987  between  The Mutual Life  Insurance
          Company of New York and Health Risk Management,  Inc.,  related to the
          Company's offices at 7900 West 78th Street, Minneapolis, Minnesota.
- --------------
f    Indicates  a  management  contract  or  compensatory  plan  or  arrangement
     required to be filed as an exhibit to Form 10-K.
<PAGE>
     10.28Revolving  Credit and Term Loan Agreement  dated June 24, 1994 between
          First Bank National  Association and Health Risk  Management,  Inc. --
          incorporated  by reference to Exhibit  10.30 to the  Company's  Annual
          Report on Form 10-K for the fiscal  year ended June 30, 1994 (SEC File
          No. 0-18902).

     10.29First  Amendment to  Revolving  Credit and Term Loan  Agreement  dated
          March 31, 1995 for the Revolving  Credit and Term Loan Agreement dated
          June 24, 1994 between First Bank National  Association and Health Risk
          Management,  Inc. -- incorporated by reference to Exhibit 10.27 to the
          Company's  Annual  Report on Form 10-K for the fiscal  year ended June
          30, 1995 (1994 (SEC File No. 0-18902).

     10.30Second  Amendment to Revolving  Credit and Term Loan  Agreement  dated
          January  19,  1996 for the  Revolving  Credit and Term Loan  Agreement
          dated June 24, 1994 between First Bank National Association and Health
          Risk Management, Inc. -- incorporated by reference to Exhibit 10.27 to
          the  Company's  Annual  Report on Form 10-K for the fiscal  year ended
          June 30, 1996 (SEC File No. 0-18902).

     10.31Third  Amendment to  Revolving  Credit and Term Loan  Agreement  dated
          January  31,  1997 for the  Revolving  Credit and Term Loan  Agreement
          dated June 24, 1994 between First Bank National Association and Health
          Risk Management, Inc.

     10.32Security  Agreement  dated June 24, 1994 relating to Revolving  Credit
          and Term Loan Agreement of same date --  incorporated  by reverence to
          Exhibit  10.31 to the  Company's  Annual  Report  on Form 10-K for the
          fiscal year ended June 30, 1994 (SEC File No. 0-18902).

     10.33Managed  Health Care  Service  Agreement  dated April 4, 1994  between
          Health Risk Management,  Inc. and Hospital  Corporation of America, as
          amended  by  Amendment  No.  1 to  the  Managed  Health  Care  Service
          Agreement dated May 11, 1995 between Health Risk Management,  Inc. and
          Columbia/HCA  Healthcare  Corporation --  incorporated by reference to
          Exhibit  10.29 to the  Company's  Annual  Report  on Form 10-K for the
          fiscal year ended June 30, 1995 (SEC File No. 0-18903).

     10.34Second  Amendment to Managed Health Care Service  Agreement  effective
          January 1, 1996 for the Managed  Health Care Service  Agreement  dated
          April 4, 1994 between Health Risk  Management,  Inc. and  Columbia/HCA
          Healthcare  Corporation --  incorporated by reference to Exhibit 10.30
          to the Company's  Annual Report on Form 10-K for the fiscal year ended
          June 30, 1996 (SEC File No. 0-18903).

     10.35Claim  Administration  Service  Agreement  dated April 4, 1994 between
          Health Risk Management,  Inc. and Hospital  Corporation of America, as
          amended  by  Amendment  No.  1 to  the  Claim  Administration  Service
          Agreement dated May 11, 1995 between Health Risk Management,  Inc. and
          Columbia/HCA  healthcare  Corporation --  incorporated by reference to
          Exhibit  10.30 to the  Company's  Annual  Report  on Form 10-K for the
          fiscal year ended June 30, 1995 (SEC File No. 0-18903).

     10.36Second Amendment to Claim  Administration  Service Agreement effective
          January 1, 1996 for the Claim  Administration  Service Agreement dated
          April 4, 1994 between Health Risk  Management,  Inc. and  Columbia/HCA
          Healthcare  Corporation --  incorporated by reference to Exhibit 10.32
          to the Company's  Annual Report on Form 10-K for the fiscal year ended
          June 30, 1996 (SEC File No. 0-18903).
- --------------
f    Indicates  a  management  contract  or  compensatory  plan  or  arrangement
     required to be filed as an exhibit to Form 10-K.
<PAGE>
     10.37Lease Agreement dated May 26, 1989 between The Hornet Group and Health
          Program Managers, Inc. related to the Company's offices at 7801 Folsom
          Boulevard,  Sacramento,   California  and  First  Amendment  to  Lease
          Agreement  dated December 12, 1994 between the Hornet Group and Health
          Program Managers, Inc -- incorporated by reference to Exhibit 10.33 to
          the  Company's  Annual  Report on Form 10-K for the fiscal  year ended
          June 30, 1996 (SEC File No. 0-18903).

     10.38Managed Care Service  Agreement  dated October 29, 1996 between Health
          Risk Management, Inc. and Keystone Mercy Health Plan.

     10.39QualityFIRST(R)License  Agreement  dated July 11, 1996 between  Health
          Risk Management, Inc. and Keystone Mercy Health Plan.

     10.40Amendment No. 1 to the Managed Care Service  Agreeement between Health
          Risk Management, Inc. and Keystone Mercy Health Plan effective October
          1, 1997.

     11.  Statement of computation of earnings per share.

     21.  List of subsidiaries.

     23.  Consent of Independent Auditors.

     27.  Financial Data Schedule (filed in electronic format only).









                                COMPOSITE BYLAWS
                                       OF
                          HEALTH RISK MANAGEMENT, INC.
                                      AS OF
                                  MAY 17, 1997



                                   ARTICLE I.
                             OFFICES, CORPORATE SEAL

          Section  1.01.   Registered  Office.  The  registered  office  of  the
corporation   in  Minnesota   shall  be  that  set  forth  in  the  Articles  of
Incorporation  or in the most recent  amendment of the Articles of Incorporation
or resolution  of the  directors  filed with the Secretary of State of Minnesota
changing the registered office.

          Section  1.02.  Other  Offices.  The  corporation  may have such other
offices,  within or without the State of Minnesota, as the directors shall, from
time to time, determine.

          Section 1.03. Corporate Seal. The corporation shall have no seal.

                                   ARTICLE II.
                            MEETINGS OF SHAREHOLDERS

          Section 2.01. Place and time of Meetings. Except as provided otherwise
by Minnesota Statutes Chapter 302A,  meetings of the shareholders may be held at
any place, within or without the State of Minnesota, as may from time to time be
designated by the directors  and, in the absence of such  designation,  shall be
held at the registered office of the corporation in the State of Minnesota.  The
directors  shall  designate the time of day for each meeting and, in the absence
of such designation,  every meeting of shareholders shall be held at ten o'clock
a.m.

          Section 2.02. Regular Meetings.

         (a) A regular meeting of the shareholders shall be held on such date as
the Board of Directors shall by resolution establish.

         (b) At the regular meeting the shareholders,  voting as provided in the
Articles of Incorporation and these Bylaws, shall elect qualified successors for
directors  who serve for an  indefinite  term or whose terms have expired or are
due to expire within six months after the date of the meeting.


<PAGE>

         (c) At any regular meeting of shareholders, only such business shall be
conducted,  and only such  proposals  shall be acted upon,  as properly  brought
before the  meeting.  In order for  business to be properly  brought  before the
meeting,  the business must either be (i) specified in the notice of meeting (or
any supplement  thereto) given by or at the direction of the Board of Directors,
(ii) otherwise properly brought before the meeting by or at the direction of the
Board, or (iii) otherwise  properly brought before the meeting by a shareholder.
In addition to any other  applicable  requirements,  for business to be properly
brought before a regular  meeting by a shareholder,  the  shareholder  must have
given timely notice thereof in writing to the Secretary of the  corporation.  To
be timely, a shareholder's notice must be delivered to or mailed and received at
the principal executive offices of the corporation, not less than 50 days and no
more than 75 days prior to the meeting. A shareholder's  notice to the Secretary
shall set forth as to each matter that the shareholder  proposes to bring before
the  regular  meeting  (i) a brief  description  of the  business  desired to be
brought before the regular  meeting and the reasons for conducting such business
at the  regular  meeting,  (ii) the name and record  address of the  shareholder
proposing such business, (iii) the class and number of shares of the corporation
which are beneficially owned by the shareholder,  and (iv) any material interest
of the  shareholder  in such  business.  For  purposes of this  Section 2.02 and
Section 2.10 of these Bylaws,  reference to a requirement  to deliver  notice of
information  to the  corporation  within a set  number of days in  advance  of a
regular meeting shall mean that such notice must be delivered within such number
of days in advance of the first  anniversary  of the  preceding  year's  regular
meeting;  provided,  however,  that in the  event  that the date of the  regular
meeting  is  advanced  by more than 20 days or delayed by more than 60 days from
the first  anniversary of the preceding  year's regular  meeting,  notice by the
shareholder  to be  timely  must be so  delivered  not  later  than the close of
business on the later of the 50th day prior to such regular  meeting or the 10th
day  following  the day on  which  notice  of such  meeting  is  first  given to
shareholders.  For purposes of these Bylaws,  notice shall be deemed to be first
given to  shareholders  when  disclosure  of such date is first  made in a press
release  reported by a national  news  service or a report  disseminated  by any
comparable media for the  dissemination of information or any document  publicly
filed by the corporation with the Securities and Exchange Commission pursuant to
Sections 13, 14 or 15(d) of the Securities Exchange Act of 1934.


         (d)  Notwithstanding  anything  in these  Bylaws  to the  contrary,  no
business shall be conducted at the regular meeting except in accordance with the
procedures set forth in this Section,  provided,  however,  that nothing in this
Section  shall be  deemed  to  preclude  discussion  by any  shareholder  of any
business properly brought before the regular meeting.

         (e) The chairman of the regular  meeting  shall,  if the facts warrant,
determine  and declare to the meeting that  business  was not  properly  brought
before the meeting in accordance with the provisions of this Section, and if the
chairman  should so determine,  the chairman shall so declare to the meeting and
any  such  business  not  properly  brought  before  the  meeting  shall  not be
transacted.

          Section 2.03.  Special Meetings.  Special meetings of the shareholders
may be held at any time and for any purpose and may be called by the  President,
Treasurer, any two directors, or by a shareholder or shareholders holding 10% or
more of the  shares  entitled  to vote on the  matters  to be  presented  to the
meeting.


<PAGE>

          Section 2.04. Quorum, Adjourned Meetings. The holders of a majority of
the shares  entitled to vote shall  constitute a quorum for the  transaction  of
business  at any  regular  or  special  meeting.  In case a quorum  shall not be
present at a meeting,  those  present may adjourn to such day as they shall,  by
majority  vote,  agree upon. If a quorum is present,  a meeting may be adjourned
from time to time without  notice  other than  announcement  at the meeting.  At
adjourned meetings at which a quorum is present,  any business may be transacted
which might have been  transacted  at the meeting as  originally  noticed.  If a
quorum is present,  the  shareholders  may continue to transact  business  until
adjournment  notwithstanding the withdrawal of enough shareholders to leave less
than a quorum.

          Section  2.05.  Voting.  At each  meeting  of the  shareholders  every
shareholder  having the right to vote shall be entitled to vote either in person
or by proxy. Each  shareholder,  unless the Articles of Incorporation or statute
provide  otherwise,  shall  have one vote for each  share  having  voting  power
registered in such shareholder's  name on the books of the corporation.  Jointly
owned  shares may be voted by any joint owner  unless the  corporation  receives
written notice from any one of them denying the authority of that person to vote
those  shares.  Upon the demand of any  shareholder,  the vote upon any question
before the  meeting  shall be by  ballot.  All  questions  shall be decided by a
majority vote of the number of shares  entitled to vote and  represented  at the
meeting at the time of the vote except if  otherwise  required  by statute,  the
Articles of Incorporation, or these Bylaws.

          Section 2.06.  Record Date. The Board of Directors may fix a time, not
exceeding 60 days preceding the date of any meeting of shareholders, as a record
date for the  determination  of the  shareholders  entitled to notice of, and to
vote at, such  meeting,  notwithstanding  any transfer of shares on the books of
the corporation  after any record date so fixed. If the Board of Directors fails
to fix a record date for  determination of the  shareholders  entitled to notice
of, and to vote at, any  meeting of  shareholders,  the record date shall be the
20th day preceding the date of such meeting.

          Section  2.07.  Notice  of  Meetings.  There  shall be  mailed to each
shareholder,  shown by the books of the  corporation to be a holder of record of
voting shares, at his address as shown by the books of the corporation, a notice
setting out the time and place of each regular meeting and each special meeting,
except where the meeting is an adjourned meeting and the date, time and place of
the meeting  were  announced at the time of  adjournment,  which notice shall be
mailed at at least five days prior  thereto;  except that notice of a meeting at
which an agreement of merger or exchange is to be considered  shall be mailed to
all  shareholders of record,  whether entitled to vote or not, at least fourteen
days prior  thereto.  Every  notice of any special  meeting  called  pursuant to
Section 2.03  hereof,  shall state the purpose or purposes for which the meeting
has been called,  and the business  transacted at all special  meetings shall be
confined to the purpose stated in the notice.

          Section  2.08.  Waiver of  Notice.  Notice of any  regular  or special
meeting may be waived by any shareholder either before, at or after such meeting
orally or in a writing signed by such shareholder or a  representative  entitled
to vote the shares of such shareholder. A shareholder,  by his attendance at any
meeting of shareholders,  shall be deemed to have waived notice of such meeting,
except  where the  shareholder  objects at the  beginning  of the meeting to the
transaction of business  because the item may not lawfully be considered at that
meeting  and  does  not  participate  in the  consideration  of the item at that
meeting.


<PAGE>

          Section  2.09.  Written  Action.  Any action which might be taken at a
meeting of the  shareholders  may be taken  without a meeting if done in writing
and signed by all of the shareholders entitled to vote on that action.

          Section 2.10.  Shareholder  Nomination of Directors.  Not less than 50
days and no more  than 75 days  prior to the date of the  regular  meeting,  any
shareholder  who  intends to make a  nomination  at the  regular  meeting  shall
deliver a notice in writing to the  Secretary of the  corporation  setting forth
(a) as to each nominee whom the shareholder proposes to nominate for election or
re-election as a director,  (i) the name,  age,  business  address and residence
address of the nominee,  (ii) the  principal  occupation  or  employment  of the
nominee,  (iii) the class and number of shares of stock of the corporation which
are beneficially owned by the nominee, and (iv) any other information concerning
the  nominee  that  would be  required,  under the rules of the  Securities  and
Exchange Commission, in a proxy statement soliciting proxies for the election of
such nominee;  and (b) as to the shareholder giving the notice, (i) the name and
record  address of the  shareholder,  and (ii) the class and number of shares of
stock of the corporation  which the shareholder  beneficially  owns. Such notice
shall  include a signed  consent to serve as a director  of the  corporation  if
elected of such nominee.  The  corporation  may require any proposed  nominee to
furnish  such  further   information  as  may  reasonably  be  required  by  the
corporation to determine the eligibility of such proposed  nominee to serve as a
director of the corporation.

                                  ARTICLE III.
                                    DIRECTORS

          Section  3.01.  General  Powers.  The  business  and  affairs  of  the
corporation  shall  be  managed  by or  under  the  direction  of the  Board  of
Directors, except as otherwise permitted by statute.

          Section 3.02. Number,  Qualification and Term of Office. The number of
directors of the corporation shall be determined from time to time by resolution
duly  adopted  by the  Board of  Directors.  Unless  otherwise  provided  by the
Articles of  Incorporation,  each  director  shall hold office until the regular
meeting of shareholders next held after such director's  election and until such
director's  successor  shall have been elected and shall  qualify,  or until the
earlier death, resignation, removal or disqualification of such director.

          Section 3.03.  Board Meetings.  Meetings of the Board of Directors may
be held from time to time at such time and place  within or without the State of
Minnesota as may be designated by the Board.  In the absence of  designation  by
the Board of Directors,  Board meetings shall be held at the principal executive
office of the corporation, except as may be otherwise unanimously agreed orally,
or in writing, or by attendance.  If a meeting schedule is adopted by the Board,
or if the date and time of a Board  meeting  has been  announced  at a  previous
meeting, no notice is required.

          Section  3.04.  Calling  Meetings;  Notice.  Meetings  of the Board of
Directors  may be  called  by the  Chairman  of the  Board  by  giving  at least
twenty-four  hours notice, or by any other director by giving at least five days
notice, of the date, time and place thereof to each director by mail, telephone,
telegram or in person.

          Section 3.05. Waiver of Notice.  Notice of any meeting of the Board of
Directors may be waived by any director either before, at, or after such meeting
orally or in a writing signed by such director. A director, by his attendance at
any meeting of the Board of Directors,  shall be deemed to have waived notice of
such meeting,  except where the director objects at the beginning of the meeting
to the  transaction  of business  because the meeting is not lawfully  called or
convened and does not participate thereafter in the meeting.


<PAGE>

          Section  3.06.  Quorum.  A majority of the  directors  holding  office
immediately  prior to a meeting of the Board of  Directors  shall  constitute  a
quorum for the transaction of business at such meeting.

          Section 3.07.  Absent  Directors.  A director may give advance written
consent or  opposition to a proposal to be acted on at a meeting of the Board of
Directors. If such director is not present at the meeting, consent or opposition
to a proposal  does not  constitute  presence  for purposes of  determining  the
existence of a quorum,  but consent or opposition  shall be counted as a vote in
favor of or against  the  proposal  and shall be entered in the minutes or other
record of action at the  meeting,  if the  proposal  acted on at the  meeting is
substantially  the same or has  substantially the same effect as the proposal to
which the director has consented or objected.

          Section  3.08.  Conference  Communications.  Any or all  directors may
participate in any meeting of the Board of Directors, or of any duly constituted
committee thereof, by any means of communication through which the directors may
simultaneously  hear  each  other  during  such  meeting.  For the  purposes  of
establishing  a quorum  and taking any  action at the  meeting,  such  directors
participating pursuant to this Section 3.08 shall be deemed present in person at
the meeting,  and the place of the meeting shall be the place of  origination of
the conference communication.

          Section 3.09. Vacancies; Newly Created Directorships. Vacancies in the
Board  of  Directors  of  this   corporation   occurring  by  reason  of  death,
resignation,  removal or disqualification shall be filled for the unexpired term
by a majority  of the then  Continuing  Directors  (as  defined in Section  3.10
below) although less than a quorum; newly created  directorships  resulting from
an  increase in the  authorized  number of  directors  by action of the Board of
Directors as  permitted by Section 3.02 may be filled by a majority  vote of the
directors  serving  at the  time of such  increase;  and each  director  elected
pursuant  to this  Section  3.09  shall  be a  director  until  such  director's
successor is elected by the  shareholders at their next regular meeting at which
directors of the same class are scheduled to be elected.

         Section 3.10. Removal.  Any or all of the directors may be removed from
office at any time only by one of the following two methods:  (a) for cause,  by
the affirmative vote of the holders of at least 75% of the outstanding shares of
the  corporation  entitled to vote at an election of directors,  considered  for
purposes of this section to be voting as a class;  or (b) with or without cause,
by the affirmative  vote of both (i) a majority of the entire Board of Directors
and (ii) a majority  of the then  Continuing  Directors.  For  purposes  of this
section, a "Continuing Director" at a particular time shall mean a person who is
then a member of the Board and  either (i) was a member of the Board on the date
of adoption of this bylaw or (ii)  subsequently  became a member of the Board if
such person's election to the Board was recommended or approved by a majority of
the then Continuing Directors.

         Section 3.11. Committees. A resolution approved by the affirmative vote
of a majority of the Board of  Directors  may  establish  committees  having the
authority of the board in the  management of the business of the  corporation to
the extent provided in the resolution.  A committee shall consist of one or more
persons, who need not be directors,  appointed by affirmative vote of a majority
of the directors  present.  Committees  are subject to the direction and control
of, and  vacancies in the  membership  thereof  shall be filled by, the Board of
Directors, except as provided by Minnesota Statutes Section 302A.243.

         A majority  of the members of the  committee  present at a meeting is a
quorum for the transaction of business, unless a larger or smaller proportion or
number  is  provided  in a  resolution  approved  by the  affirmative  vote of a
majority of the directors present.


<PAGE>

         Section  3.12.  Written  Action.  Any action  which might be taken at a
meeting of the Board of Directors,  or any duly constituted  committee  thereof,
may be taken  without  a meeting  if done in  writing  and  signed by all of the
directors or committee  members,  unless the Articles provide  otherwise and the
action need not be approved by the shareholders.

         Section 3.13. Compensation.  Directors who are not salaried officers of
this corporation shall receive such fixed sum per meeting attended or such fixed
annual sum or both as shall be  determined,  from time to time, by resolution of
the Board of Directors. The Board of Directors may, by resolution,  provide that
all directors shall receive their expenses, if any, of attendance at meetings of
the Board of Directors or any committee thereof.  Nothing herein contained shall
be construed to preclude any director from serving this corporation in any other
capacity and receiving proper compensation therefor.

                                   ARTICLE IV.
                                    OFFICERS

          Section 4.01. Number. The officers of the corporation shall consist of
a  Chairman  of the Board (if one is  elected  by the  Board),  a  President,  a
Treasurer,  a Secretary (if one is elected by the Board) and such other officers
and agents as may,  from time to time,  be elected or  appointed by the Board of
Directors. Any number of offices may be held by the same person.

          Section 4.02. Election,  Term of Office and Qualifications.  The Board
of Directors shall elect or appoint,  by resolution  approved by the affirmative
vote of a majority  of the  directors  present,  from  within or  without  their
number,  the  President,  Treasurer  and such  other  officers  as may be deemed
advisable, each of whom shall have the powers, rights, duties, responsibilities,
and terms in office provided for in these Bylaws or a resolution of the Board of
Directors not inconsistent  therewith.  The President and all other officers who
may  be  directors  shall  continue  to  hold  office  until  the  election  and
qualification of their  successors,  notwithstanding  an earlier  termination of
their directorship.

          Section 4.03.  Removal and Vacancies.  Any officer may be removed from
his office by the Board of Directors at any time,  with or without  cause.  Such
removal,  however,  shall be without  prejudice  to the  contract  rights of the
person so removed.  If there be a vacancy among the officers of the  corporation
by reason of death,  resignation or otherwise,  such vacancy shall be filled for
the unexpired term by the Board of Directors.

          Section 4.04. Chairman of the Board. The Chairman of the Board, if one
is elected,  shall preside at all meetings of the shareholders and directors and
shall have such other  duties as may be  prescribed,  from time to time,  by the
Board of Directors.

          Section 4.05.  President.  The President  shall be the chief executive
officer  and  shall  have  general  active  management  of the  business  of the
corporation.  In the absence of the Chairman of the Board,  he shall  preside at
all meetings of the shareholders and directors. He shall see that all orders and
resolutions of the Board of Directors are carried into effect.  He shall execute
and  deliver,  in the name of the  corporation,  any  deeds,  mortgages,  bonds,
contracts or other  instruments  pertaining  to the business of the  corporation
unless the  authority  to execute and deliver is required by law to be exercised
by another person or is expressly  delegated by the Articles or Bylaws or by the
Board of Directors to some other officer or agent of the  corporation.  He shall
maintain records of and, when necessary, certify all proceedings of the Board of
Directors and the shareholders, and in general, shall perform all duties usually
incident to the office of the President. He shall have such other duties as may,
from time to time, be prescribed by the Board of Directors.


<PAGE>

          Section 4.06. Vice President.  Each Vice President, if one or more are
elected,  shall  have  such  powers  and  shall  perform  such  duties as may be
specified  in the  Bylaws  or  prescribed  by the Board of  Directors  or by the
President.  In the event of the absence or  disability  of the  President,  Vice
Presidents  shall succeed to his power and duties in the order designated by the
Board of Directors.

          Section 4.07. Secretary.  The Secretary, if one is elected, shall give
proper notice of meetings of shareholders  and directors.  He shall perform such
other duties as may,  from time to time, be prescribed by the Board of Directors
or by the President.

          Section 4.08.  Treasurer.  The Treasurer  shall be the chief financial
officer and shall keep accurate financial records for the corporation.  He shall
deposit all moneys,  drafts and checks in the name of, and to the credit of, the
corporation in such banks and depositaries as the Board of Directors shall, from
time to time, designate. He shall have power to endorse, for deposit, all notes,
checks and drafts  received by the  corporation.  He shall disburse the funds of
the  corporation,  as ordered by the Board of Directors,  making proper vouchers
therefor.  He  shall  render  to  the  President  and  the  directors,  whenever
requested,  an account of all his transactions as Treasurer and of the financial
condition of the  corporation,  and shall perform such other duties as may, from
time to time, be prescribed by the Board of Directors or by the President.

          Section 4.09.  Compensation.  The officers of this  corporation  shall
receive such compensation for their services as may be determined,  from time to
time, by resolution of the Board of Directors.

                                   ARTICLE V.
                            SHARES AND THEIR TRANSFER

          Section 5.01.  Certificates for Shares.  All shares of the corporation
shall be certificated  shares. Every owner of shares of the corporation shall be
entitled  to a  certificate,  to be in such form as shall be  prescribed  by the
Board of Directors,  certifying the number of shares of the corporation owned by
such  shareholder.  The  certificates  for such shares  shall be numbered in the
order in which  they  shall be issued  and shall be  signed,  in the name of the
corporation,  by the chief  executive  officer or by such  other  officer as the
Board  of  Directors  may  designate.  A  signature  on a  certificate  may be a
facsimile.  Every  certificate  surrendered to the  corporation  for exchange or
transfer shall be cancelled,  and no new  certificate or  certificates  shall be
issued in exchange for any existing  certificate until such existing certificate
shall have been so cancelled, except in cases provided for in Section 5.04.

          Section 5.02. Issuance of Shares. The Board of Directors is authorized
to cause to be issued shares of the corporation up to the full amount authorized
by the Articles of  Incorporation  in such amounts as may be  determined  by the
Board of  Directors  and as may be  permitted  by law. No shares shall be issued
except in  consideration  of cash or other  property,  tangible  or  intangible,
received or to be  received by the  corporation  under a written  agreement,  of
services  rendered  or to  be  rendered  to  the  corporation  under  a  written
agreement,  or of an amount  transferred  from  surplus to capital  upon a share
dividend.  At the time of such issuance of shares,  the Board of Directors shall
state, by resolution,  their  determination of the fair value to the corporation
in  monetary  terms of any  consideration  other than cash for which  shares are
issued.

          Section 5.03.  Transfer of Shares.  Transfer of shares on the books of
the  corporation  may  be  authorized  only  by  the  shareholder  named  in the
certificate,  or the shareholder's  legal  representative,  or the shareholder's
duly authorized  attorney-in-fact,  and upon surrender of the certificate or the
certificates for such shares. The corporation may treat as the absolute owner of
shares of the  corporation,  the  person or  persons  in whose  name  shares are
registered on the books of the corporation.


<PAGE>

          Section 5.04. Loss of  Certificates.  Except as otherwise  provided by
Minnesota Statutes Section 302A.419,  any shareholder claiming a certificate for
shares to be lost,  stolen or destroyed  shall make an affidavit or that fact in
such form as the Board of  Directors  shall  require and shall,  if the Board of
Directors so requires,  give the  corporation a bond of indemnity in form, in an
amount, and with one or more sureties satisfactory to the Board of Directors, to
indemnify  the  corporation  against any claim  which may be made  against it on
account of the reissue of such  certificate,  whereupon a new certificate may be
issued in the same tenor and for the same number of shares as the one alleged to
have been lost, stolen or destroyed.

                                   ARTICLE VI.
                             DIVIDENDS, RECORD DATE

          Section 6.01. Dividends.  Subject to the provisions of the Articles of
Incorporation,  of these Bylaws,  and of law, the Board of Directors may declare
dividends  whenever,  and in  such  amounts  as,  in  its  opinion,  are  deemed
advisable.

          Section 6.02.  Record Date.  Subject to any provisions of the Articles
of  Incorporation,  the Board of Directors may fix a date not exceeding 120 days
preceding  the date fixed for the payment of any dividend as the record date for
the  determination  of the  shareholders  entitled  to  receive  payment  of the
dividend  and, in such case,  only  shareholders  of record on the date so fixed
shall be  entitled  to receive  payment  of such  dividend  notwithstanding  any
transfer of shares on the books of the corporation after the record date.

                                  ARTICLE VII.
                         BOOKS AND RECORDS, FISCAL YEAR

          Section  7.01.   Share  Register.   The  Board  of  Directors  of  the
corporation  shall cause to be kept at its  principal  executive  office,  or at
another place or places within the United States determined by the board:

          (1)       a share register not more than one year old,  containing the
                    names and addresses of the  shareholders  and the number and
                    classes of shares held by each shareholder; and

          (2)       a record of the dates on which  certificates  or transaction
                    statements representing shares were issued.

          Section 7.02.  Other Books and Records.  The Board of Directors  shall
cause  to be  kept at its  principal  executive  office,  or,  if its  principal
executive  office is not in Minnesota,  shall make  available at its  registered
office  within ten days after  receipt  by an  officer of the  corporation  of a
written  demand for them made by a  shareholder  or other person  authorized  by
Minnesota Statutes Section 302A.461, originals or copies of:

          (1)       records  of all  proceedings  of  shareholders  for the last
                    three years;

          (2)       records of all  proceedings  of the board for the last three
                    years;

          (3)       its articles and all amendments currently in effect;

          (4)       its bylaws and all amendments currently in effect;

          (5)       financial  statements required by Minnesota Statutes Section
                    302A.463  and the  financial  statement  for the most recent
                    interim  period  prepared in the course of the  operation of
                    the corporation for distribution to the shareholders or to a
                    governmental agency as a matter of public record;


<PAGE>

          (6)       reports made to shareholders generally within the last three
                    years;

          (7)       a statement of the names and usual business addresses of its
                    directors and principal officers;

          (8)       any  shareholder  voting or control  agreements of which the
                    corporation is aware; and

          (9)       such  other  records  and  books  of  account  as  shall  be
                    necessary  and  appropriate  to the conduct of the corporate
                    business.

                                  ARTICLE VIII.
                          LOANS, GUARANTEES, SURETYSHIP

          Section  8.01.  The  corporation  may  lend  money  to,  guarantee  an
obligation of, become a surety for, or otherwise  financially assist a person if
the transaction, or a class of transactions to which the transaction belongs, is
approved by the affirmative vote of a majority of the directors present and:


          (1)       is in the  usual  and  regular  course  of  business  of the
                    corporation;

          (2)       is with,  or for the benefit of, a related  corporation,  an
                    organization  in  which  the  corporation  has  a  financial
                    interest,  an organization  with which the corporation has a
                    business  relationship,  or an  organization  to  which  the
                    corporation has the power to make donations;

          (3)       is with, or for the benefit of, an officer or other employee
                    of the corporation or a subsidiary,  including an officer or
                    employee  who  is  a  director  of  the   corporation  or  a
                    subsidiary,  and may reasonably be expected, in the judgment
                    of the board, to benefit the corporation; or

          (4)       has been approved by the affirmative  vote of the holders of
                    two-thirds of the outstanding shares.

The loan,  guarantee,  surety contract or other financial assistance may be with
or without interest, and may be unsecured,  or may be secured in the manner as a
majority of the directors approve, including, without limitation, a pledge of or
other security  interest in shares of the  corporation.  Nothing in this section
shall be deemed to deny,  limit,  or restrict the powers of guaranty or warranty
of the corporation at common law or under a statute of the State of Minnesota.

                                   ARTICLE IX.
                       INDEMNIFICATION OF CERTAIN PERSONS

          Section 9.01. The corporation  shall indemnify such persons,  for such
expenses and liabilities, in such manner, under such circumstances,  and to such
extent as permitted by Minnesota  Statutes Section  302A.521,  as now enacted or
hereafter amended.



<PAGE>

                                   ARTICLE X.
                                   AMENDMENTS

          Section  10.01.   Unless   otherwise   provided  in  the  Articles  of
Incorporation,  these Bylaws may be amended or altered by a vote of the majority
of the whole  Board of  Directors  at any meeting  provided  that notice of such
proposed amendment shall have been given in the notice given to the directors of
such meeting.  Unless otherwise provided in the Articles of Incorporation,  such
authority in the Board of Directors is subject to the power of the  shareholders
to change or repeal such Bylaws by a majority vote of the  shareholders  present
or represented at any regular or special meeting of shareholders called for such
purpose,  and the Board of Directors shall not make or alter any Bylaws fixing a
quorum  for  meetings  of  shareholders,  prescribing  procedures  for  removing
directors of filling  vacancies in the Board of Directors,  or fixing the number
of  directors  or their  classifications,  qualifications,  or terms of  office,
except  that the Board of  Directors  may  adopt or amend any Bylaw to  increase
their number.


                                   ARTICLE XI.
                        SECURITIES OF OTHER CORPORATIONS

          Section  11.01.  Voting  Securities  Held by the  Corporation.  Unless
otherwise ordered by the Board of Directors, the President shall have full power
and authority on behalf of the corporation (a) to attend any meeting of security
holders of other  corporations  in which the corporation may hold securities and
to vote such securities on behalf of this corporation;  (b) to execute any proxy
for such  meeting  on behalf  of the  corporation;  or (c) to  execute a written
action  in lieu of a  meeting  of  such  other  corporation  on  behalf  of this
corporation.  At such meeting,  the President shall possess and may exercise any
and all rights and powers  incident to the ownership of such securities that the
corporation possesses. The Board of Directors may, from time to time, grant such
power and  authority to one or more other  persons and may remove such power and
authority from the President upon any other person or persons.

          Section  11.02.  Purchase  and Sale of  Securities.  Unless  otherwise
ordered  by the Board of  Directors,  the  President  shall  have full power and
authority on behalf of the corporation to purchase,  sell,  transfer or encumber
any and all securities of any other  corporation  owned by the corporation,  and
may execute and deliver such  documents as may be necessary to  effectuate  such
purchase,  sale, transfer or encumbrance.  The Board of Directors may, from time
to time, confer like powers upon any other person or persons.



                          HEALTH RISK MANAGEMENT, INC.
               AMENDED AND RESTATED 1992 LONG-TERM INCENTIVE PLAN


                            ARTICLE I - INTRODUCTION

1.01      History.  On  September  14, 1992,  the Board  adopted the Health Risk
          Management, Inc. 1992 Long-Term Incentive Plan, which the shareholders
          of the  Company  approved  on November  19,  1992,  and which has been
          amended from time to time.

1.02      Purpose.  The  primary  purpose  of  the  Amended  and  Restated  1992
          Long-Term  Incentive  Plan (the Plan) is to advance the  interests  of
          Health  Risk  Management,  Inc.  and  its  stockholders  by  affording
          officers  and  other  key  employees  of  the   Corporation   and  its
          Subsidiaries,   upon  whose  judgment,   initiative  and  efforts  the
          Corporation  and its  Subsidiaries  largely  depend for the successful
          conduct of their  business,  a proprietary  interest in the growth and
          performance of the Corporation.


                            ARTICLE II - DEFINITIONS


2.01      "Affiliate" means a Parent or Subsidiary of the Corporation.

2.02      "Award"  means  the  grant  of any  form of  Incentive  Stock  Option,
          Nonqualified  Stock Option,  Restricted  Stock Award, or any number of
          Performance  Units,  whether  granted  singly,  in  combination  or in
          tandem,  to a Plan  Participant  pursuant  to the Plan on such  terms,
          conditions and  limitations as the Committee may establish in order to
          fulfill the objectives of the Plan.

2.03      "Award  Agreement" means the agreement  executed by the Corporation or
          its Subsidiary and a Participant that sets forth the terms, conditions
          and limitations applicable to the Award.

2.04      "Board"  means,  at any  particular  time,  the then duly  elected and
          acting directors of the Corporation.

2.05      "Committee"  means  the  Compensation  Committee  of the Board (or any
          successor to such  Committee),  which shall  consist  solely of two or
          more  directors who shall be appointed by and serve at the pleasure of
          the Board. To the extent  necessary for compliance with Rule 16b-3, or
          any successor provision, each of the members of the Committee shall be
          a  `Non-Employee  Director,'  as such term is defined in Rule 16b-3 of
          the General Rules and Regulations under the Securities Exchange Act of
          1934, as amended from time to time.

2.06      "Corporation"   means  Health  Risk  Management,   Inc.,  a  Minnesota
          corporation,  and any  successor in interest by way of  consolidation,
          operation of law, merger or otherwise.

2.07      "Date of Grant" means the date an Award is approved by  resolution  of
          the  Committee,  or  such  later  date  as may be  specified  in  such
          resolution;  provided,  however,  that for Nonqualified  Stock Options
          granted to Outside  Directors  pursuant to Article VIII,  the "Date of
          Grant" shall be the date specified in Section 8.01.


<PAGE>

2.08      "Effective Date" means the date the Plan is adopted by the Board under
          Section 14.01 of Article XIV of the Plan.

2.09      "Eligible  Employee"  means those key  employees  and  officers of the
          Corporation  or a  Subsidiary  upon  whose  judgment,  initiative  and
          efforts the  Corporation and its  Subsidiaries  largely depend for the
          successful conduct of their business.

2.10      "Fair  Market  Value"  means,  with  respect to shares of Stock on any
          applicable date:

                    (a)       If the Stock is  reported in the  national  market
                              system or is listed upon an  established  exchange
                              or  exchanges,  the closing price of such Stock in
                              such  national  market  system  or on  such  stock
                              exchange or exchanges on the  applicable  date or,
                              if no sale of such Stock  shall have  occurred  on
                              that date,  the next preceding date on which there
                              was such a reported sale; or

                    (b)       If the Stock is not so  reported  in the  national
                              market system or listed upon an exchange, the mean
                              between the "bid" and "asked"  prices  quoted by a
                              recognized   specialist   in  the   Stock  on  the
                              applicable  date or, if there are no quoted  "bid"
                              and  "asked"  prices  on such  date,  on the  next
                              preceding date for which there are such quotes; or

                    (c)       If the  Stock  is not  publicly  traded  as of the
                              applicable  date,  the  Fair  Market  Value of the
                              Stock on the applicable  date as determined by the
                              Committee by applying principals of valuation, and
                              the  Committee   shall  have  full  authority  and
                              discretion in establishing the Fair Market Value.

2.11      "Fiscal  Year" means the twelve (12) month period  beginning on July 1
          and ending on June 30 of each year.


2.12      "Incentive  Stock Option" means an option to purchase Stock awarded to
          a  Participant  under  Article  VI of this Plan that  qualifies  as an
          Incentive  Stock  Option  within the meaning of Internal  Revenue Code
          Section 422.

2.13      "Incumbent  Director"  means an Outside  Director who was serving as a
          member of the Board on September 14, 1992.

2.14      "Internal  Revenue  Code" means the Internal  Revenue Code of 1986, as
          amended from time to time, and the regulations thereunder.

2.15      "Market Value  Threshold" means the first date following the September
          14,  1992,  upon which the average of the closing  price of a share of
          Stock for  thirty  (30)  consecutive  trading  days  equals or exceeds
          $15.00,  subject to  adjustment  pursuant to Section 4.03 of the Plan;
          provided, however, that in the event of a sale of substantially all of
          the Corporation's  assets or in the event of a merger,  consolidation,
          exchange,  reorganization,   liquidation,   divestiture  (including  a
          spin-off)  or similar  transaction  in which the  shareholders  of the
          Corporation  have the  opportunity to receive  consideration  having a
          value  of at least  $15.00  per  share  of  Stock,  the  Market  Value
          Threshold  shall be  deemed  to be  satisfied  upon the date that such
          transaction becomes effective.


<PAGE>

2.16      "New Director"  means an Outside  Director who becomes a member of the
          Board on or after the Effective Date of the Plan.

2.17      "Nonqualified  Stock Option" means an option to purchase Stock awarded
          to a  Participant  under Article VII or to an Outside  Director  under
          Article  VIII of this Plan but which does not qualify as an  Incentive
          Stock Option.

2.18      "Outside  Director" means a member of the Board who is not an employee
          of the Corporation or any of its Affiliates.

2.19      "Parent"  means a  corporation  as defined in  Internal  Revenue  Code
          Section   424(e)   applying  such  Section   424(e)  by  treating  the
          Corporation as the employer corporation.

2.20      "Participant"  means an  Eligible  Employee  to whom an Award has been
          made under the Plan.

2.21      "Performance  Goal" means, with respect to a Performance Unit Award, a
          specified  initial  or  cumulative  business  or  financial  objective
          whether or not related to any equity security of the Corporation,  the
          satisfaction of which shall be a condition precedent to the vesting of
          all or a portion of that Performance Unit Award.

2.22      "Performance  Period" means, with respect to a Performance Unit Award,
          the designated  period set forth in an Award  Agreement over which the
          Performance  Units may vest.  Participants  who receive a  Performance
          Unit Award for any  Performance  Period  shall be  entitled to receive
          additional  Performance Unit Awards for subsequent Performance Periods
          whether or not such Performance Periods overlap.

2.23      "Performance  Unit"  means  a  unit  having  a cash  equivalent  value
          determined  by  the  Committee  on the  basis  of  achievement  by the
          Corporation,  by a specified  Subsidiary,  or by a specified operating
          unit within the  Corporation  or  Subsidiary  of business or financial
          objectives which shall be set forth in the terms of an Award Agreement
          and which may or may not be  related  to any  equity  security  of the
          Corporation.

2.24      "Plan" means the Amended and  Restated  Health Risk  Management,  Inc.
          1992 Long-Term Incentive Plan, as set forth herein, as the same may be
          from time to time amended.

2.25      "Restricted   Stock  Award"  means  shares  of  Stock   awarded  to  a
          Participant under Article IX of this Plan.

2.26      "Section 16(b)  Participant" means a Participant who is subject to the
          provisions of Section 16(b) of the Securities Exchange Act of 1934, or
          its successor, as amended.

2.27      "Stock"  means the  Corporation's  Common  Stock,  par value $0.01 per
          share.

2.28      "Subsidiary"  means a corporation as defined in Internal  Revenue Code
          Section   424(f)   applying  such  Section   424(f)  by  treating  the
          Corporation as the employer corporation.

2.29      "Subsidiary  Board"  means,  at any  particular  time,  the then  duly
          elected and acting directors of any Subsidiary of the Corporation.

2.30      "Subsidiary Director" means a member of any Subsidiary Board.



<PAGE>

                          ARTICLE III - ADMINISTRATION


3.01      Administration.  Except for those  matters  expressly  reserved to the
          Board  pursuant  to any  provisions  of the Plan,  and  except for all
          matters relating to the grant of Nonqualified Stock Options to Outside
          Directors  and  Subsidiary  Directors  pursuant to Article  VIII,  the
          Committee shall have full  responsibility  for  administration  of the
          Plan, which responsibility shall include, but shall not be limited to,
          the following:

                    (a)       The Committee shall review and approve any and all
                              Awards   to  be   made   to   Eligible   Employees
                              recommended by the  management of the  Corporation
                              or its Subsidiaries in accordance with and subject
                              to the provisions of the Plan;

                    (b)       The Committee shall,  subject to the provisions of
                              the Plan,  establish,  adopt and revise such rules
                              and procedures for  administering  the Plan, shall
                              prescribe the form of the Award Agreements  (which
                              may  vary   from   Participant   to   Participant)
                              evidencing  each  Award,  and shall make all other
                              determinations   as  it  may  deem   necessary  or
                              advisable for the administration of the Plan;

                    (c)       With  the  exception  of  the  Nonqualified  Stock
                              Options   granted   to   Outside   Directors   and
                              Subsidiary Directors pursuant to Article VIII, the
                              Committee shall,  subject to the provisions of the
                              Plan,  determine the number and type of Awards and
                              all terms and conditions  that shall apply to such
                              Awards,   including,   but  not  limited  to,  the
                              Performance  Goals, the Performance Period and the
                              formula for the valuation of Performance  Units in
                              connection with the Performance  Unit Awards.  The
                              Committee  may, in its  discretion,  consider  the
                              recommendations   of   the   management   of   the
                              Corporation or its  Subsidiaries  when determining
                              such terms and conditions for such Awards.

                    (d)       The Committee  shall have the exclusive  authority
                              to interpret the  provisions of the Plan, and each
                              such  interpretation  or  determination  shall  be
                              conclusive and binding for all purposes and on all
                              persons,   including,  but  not  limited  to,  the
                              Corporation and its Subsidiaries, the stockholders
                              of  the  Corporation  and  its  Subsidiaries,  the
                              Committee  and each of its  members  thereof,  the
                              directors,   officers   and   employees   of   the
                              Corporation   and   its   Subsidiaries,   and  the
                              Participants        and       the       respective
                              successors-in-interest of all of the foregoing;

                    (e)       The  Committee  shall keep minutes of its meetings
                              regarding the Plan and shall provide copies to the
                              Board.


3.02      Options Granted to Directors. The Board shall have full responsibility
          for   administering   all  matters   relating  to  the  grant  of  any
          Nonqualified   Stock  Options  to  Outside  Directors  and  Subsidiary
          Directors pursuant to Article VIII of this Plan.


<PAGE>

                       ARTICLE IV - STOCK SUBJECT TO PLAN

4.01      Number. Subject to the approval of the Corporation's shareholders, the
          total number of shares of Stock  available for grants to  Participants
          directly or indirectly  under all forms of Awards under the Plan shall
          not exceed Eight  Hundred  Thousand  (800,000)  shares,  except to the
          extent  adjustments  are made  pursuant  to Section  4.03 of the Plan.
          Shares of Stock to be awarded may be either treasury or authorized but
          unissued shares. If the shareholders do not approve the reservation of
          Eight Hundred Thousand  (800,000) shares of Stock for Awards under the
          Plan,  the  number of shares of Stock  available  under the Plan shall
          remain at Four Hundred Thousand (400,000) shares, which was the number
          of shares of Stock  originally  reserved  under the Plan as adopted by
          the Board on September 14, 1992, and approved by the  shareholders  on
          November 19, 1992.

4.02      Unused  Shares.  In the event a Restricted  Stock Award,  an Incentive
          Stock Option Award or a Nonqualified  Stock Option Award granted under
          the Plan for any reason expires or is terminated prior to the exercise
          thereof,  the shares of Stock allocable to the unexercised  portion of
          such  Restricted  Stock Award,  Incentive Stock Option or Nonqualified
          Stock  Option  shall  continue  to  become  available  for  grants  of
          Restricted Stock Awards, Incentive Stock Options or Nonqualified Stock
          Options under the Plan.

4.03      Capital  Adjustments.  In the event of an  increase or decrease in the
          number of shares of Stock or in the event the Stock is changed into or
          exchanged  for a different  number or kind of shares of stock or other
          securities of the Corporation or of another corporation by reason of a
          reorganization,   merger,  consolidation,   divestiture  (including  a
          spin-off),  liquidation,  recapitalization,   reclassification,  stock
          dividend,  stock split,  combination of shares, rights offering or any
          other change in the corporate  structure or shares of the Corporation,
          the Board (or, if the Corporation is not the surviving  corporation in
          any  such  transaction,  the  board  of  directors  of  the  surviving
          corporation), in its sole discretion, shall adjust the number and kind
          of securities  subject to and reserved  under the Plan and, to prevent
          the  dilution or  enlargement  of rights of  Participants,  Subsidiary
          Directors and Outside  Directors,  shall adjust the number and kind of
          securities  subject to outstanding  Awards and, where applicable,  the
          option price per share for such  securities.  Additional  shares which
          may be credited  to such  outstanding  Awards  shall be subject to the
          same  restrictions  that apply to the securities with respect to which
          the adjustment relates.

          Notwithstanding  the foregoing or any other  provision in this Plan to
          the contrary, and subject to Section 11.04 of Article XI, in the event
          of a sale by the  Corporation of  substantially  all of its assets and
          the  consequent  discontinuance  of its  business or in the event of a
          merger,  consolidation,  exchange,  reorganization,  reclassification,
          extraordinary   dividend,   divestiture   (including  a  spin-off)  or
          liquidation  of  the  Corporation   (collectively  referred  to  as  a
          "transaction')  after  which  the  Corporation  is not  the  surviving
          corporation, the Board may, in connection with the Board's adoption of
          the plan for such transaction, in its sole discretion, provide for one
          or more of the following:


<PAGE>

                    (a)       That all  outstanding  Incentive Stock Options and
                              Nonqualified    Stock    Options    shall   become
                              exercisable in full;

                    (b)       That  this  Plan  shall  terminate  and  that  all
                              outstanding    Incentive    Stock    Options   and
                              Nonqualified  Stock Options not exercised prior to
                              a date  specified  by the Board  (which date shall
                              give    Participants,    Outside   Directors   and
                              Subsidiary  Directors  the right to exercise  such
                              Options   prior  to  the   effectiveness   of  the
                              transaction) shall be canceled;

                    (c)       That this Plan shall  continue with respect to the
                              exercise   of   Incentive    Stock   Options   and
                              Nonqualified  Stock Options which were outstanding
                              as of the date of the Board's adoption of the plan
                              for such transaction  and, if applicable,  provide
                              Participants,  Outside  Directors  and  Subsidiary
                              Directors the right to exercise  their  respective
                              Options  as to an  equivalent  number of shares of
                              stock   of   any   corporation    succeeding   the
                              Corporation by reason of such transaction;

                    (d)       That    Participants,    Outside   Directors   and
                              Subsidiary Directors holding outstanding Incentive
                              Stock Options and Nonqualified Stock Options shall
                              receive,  with  respect  to each  share  of  Stock
                              subject to such Options,  as of the effective date
                              of any such  transaction,  cash in an amount equal
                              to the  excess  of the Fair  Market  Value of such
                              Stock  on  the  date  immediately   preceding  the
                              effective date of such transaction over the option
                              price per share of such Options; provided that the
                              Board   may,   in  lieu  of  such  cash   payment,
                              distribution   to   such   Participants,   Outside
                              Directors and Subsidiary Directors shares of Stock
                              of the  Corporation  or  shares  of  stock  of any
                              corporation  succeeding the  Corporation by reason
                              of such  transaction,  such shares  having a value
                              equal to the cash payment provided by this Section
                              4.03(d);

                    (e)       That all  restrictions on the  transferability  of
                              shares  subject to  Restricted  Stock Awards shall
                              lapse;

                    (f)       That,  to the  extent  Performance  Units  granted
                              under Article X have vested prior to the effective
                              date of the  transaction as the Committee,  in its
                              sole  discretion,  shall  determine,  Participants
                              shall  receive  payment  for  the  value  of  such
                              Performance  Units as provided  in Sections  10.03
                              and 10.04.

          provided,  however,  that the Board may restrict the rights of, or the
          applicability  of this  Section  4.03 to Section  16(b)  Participants,
          Outside Directors and Subsidiary  Directors to the extent necessary to
          comply  with the  requirements  of  Section  16(b),  or any  successor
          provision,  of the  Securities  Exchange Act of 1934, as amended.  The
          grant of an Award  pursuant to the Plan shall not limit in any way the
          right   or   power   of   the   Corporation   to   make   adjustments,
          reclassifications,  reorganizations  or  changes  in  its  capital  or
          business  structure  or  to  merge,  exchange  or  consolidate  or  to
          dissolve,  liquidate, sell or transfer all or any part of its business
          or assets.



<PAGE>


                            ARTICLE V - PARTICIPATION


5.01      Participants.  Participants  in  the  Plan  shall  be  those  Eligible
          Employees   who,  in  the   judgment  of  the   Committee,   following
          recommendation  by management of the Corporation or its  Subsidiaries,
          have  performed,  are  performing  or during the period of their Award
          will  perform,  vital  services  in  the  management,   operation  and
          development  of  the  Corporation  or  its   Subsidiaries,   and  have
          significantly  contributed,  are  significantly  contributing  or  are
          expected to  significantly  contribute to the achievement of long-term
          corporate  objectives.  Participants  may be granted from time to time
          one or more  Restricted  Stock Awards,  Performance  Units,  Incentive
          Stock Options, or Nonqualified Stock Options; provided,  however, that
          the grant of each Award shall be separately approved by the Committee;
          and,  provided  further,  that the receipt of one such Award shall not
          result in the automatic receipt of any other Award. Upon determination
          by the Committee that an Award is to be granted to a  Participant,  an
          Award  Agreement  shall be  executed  by the  Corporation  and by such
          Participant,  specifying  the  terms,  conditions,  rights  and duties
          related thereto.

5.02      Directors.   Outside  Directors  and  Subsidiary  Directors  shall  be
          eligible  for grants of  Nonqualified  Stock  Options  pursuant to the
          provisions of Article VIII.


                      ARTICLE VI - INCENTIVE STOCK OPTIONS


6.01      Grant of Incentive Stock Options. In accordance with the provisions of
          the Plan, the Committee  shall approve,  following  recommendation  by
          management  of the  Corporation  or  its  Subsidiaries,  the  Eligible
          Employees  to whom  Incentive  Stock  Options  shall be  granted.  The
          Committee  shall  determine the number of shares to be subject to each
          Incentive  Stock  Option,  the  time at  which  such  Option  shall be
          granted,  whether  such Option  shall be granted in  exchange  for the
          cancellation and termination of a previously  granted  Incentive Stock
          Option under the Plan or  otherwise,  the extent to which an Incentive
          Stock Option may be exercisable upon the Participant's  termination of
          employment,  which  may  differ  depending  upon the  reason  for such
          termination,  the  manner in which an  Incentive  Stock  Option may be
          exercised and the form of the Award Agreement that shall evidence each
          Incentive Stock Option.  Except as otherwise  provided in this Article
          VI, the  Committee  shall  determine the terms,  conditions  and other
          provisions of each Award Agreement, which may vary from Participant to
          Participant and which may contain such limitations and restrictions as
          shall be  necessary to ensure that such Option will be  considered  an
          Incentive Stock Option as defined in Internal Revenue Code Section 422
          or to conform to any change therein. Each Participant shall enter into
          an Award Agreement with the  Corporation  with respect to the grant of
          each Incentive Stock Option.

6.02      Option  Price.  To the extent  required  to  qualify  the Option as an
          Incentive  Stock Option under  Internal  Revenue Code Section 422, the
          option  price per share  shall  not be less than one  hundred  percent
          (100%) of the Fair  Market  Value of one share of Stock as of the Date
          of Grant except that, if a Participant owns stock possessing more than
          ten percent (10%) of the total combined voting power of all classes of
          stock of the Corporation or its Affiliate,  the option price per share
          shall  not be less than one  hundred  ten  percent  (110%) of the Fair
          Market Value of one share of Stock as of the Date of Grant.


<PAGE>

6.03      Duration and Exercise of Options.

                    (a)       Duration of Incentive  Stock  Options.  The period
                              during  which an Incentive  Stock  Option  granted
                              under   the  Plan  may  be   exercised   shall  be
                              established  by the  Committee,  and  shall be set
                              forth  in the  Award  Agreement,  but in no  event
                              shall any  Incentive  Stock Option be  exercisable
                              during a term of more  than ten (10)  years  after
                              the Date of Grant;  provided,  however,  that if a
                              Participant  owns stock  possessing  more than ten
                              percent (10%) of the total  combined  voting power
                              of all classes of stock of the  Corporation or its
                              Affiliate,  the  Incentive  Stock  Option shall be
                              exercisable  during a period of not more than five
                              (5) years after the Date of Grant.

                    (b)       Exercisability of Incentive Stock Options.

                              (1)       The Committee  shall have  discretion to
                                        determine when an Incentive Stock Option
                                        becomes exercisable and may provide that
                                        the Incentive  Stock Option shall become
                                        exercisable  in  installments.   If  the
                                        Participant  does  not  purchase  in any
                                        year the full number of shares which the
                                        Participant  is  entitled to purchase in
                                        that  year,  the  Participant   may,  if
                                        provided   in   the   Award   Agreement,
                                        purchase  in any  subsequent  year  such
                                        previously    unpurchased    shares   in
                                        addition  to those that the  Participant
                                        is otherwise entitled to purchase.

                              (2)       In the event an  Incentive  Stock Option
                                        is  immediately  exercisable at the Date
                                        of Grant,  the manner of exercising such
                                        Option   in   the   event   it  is   not
                                        immediately  exercised  in full shall be
                                        specified in the Award Agreement.

                              (3)       The   Committee   may   accelerate   the
                                        exercise  date  of any  Incentive  Stock
                                        Option   which   is   not    immediately
                                        exercisable  at the Date of Grant as the
                                        Committee,  in  its  discretion,   deems
                                        advisable.

                              (4)       The Award  Agreement shall set forth all
                                        provisions      relating      to     the
                                        exercisability    of   Incentive   Stock
                                        Options.

6.04      Payment of Option  Price.  Upon the  exercise of any  Incentive  Stock
          Option  granted  pursuant to this Plan,  the  purchase  price for such
          shares of Stock  subject to such  Option  shall be paid in cash unless
          the  Committee,  in its sole  discretion and subject to any applicable
          rules or regulations it may adopt,  allows such payment to be made, in
          whole  or in  part,  by  the  transfer  from  the  Participant  to the
          Corporation  of  previously  acquired  shares of  Stock.  Any Stock so
          transferred   shall  be  valued  at  Fair  Market  Value  on  the  day
          immediately  preceding the effective  exercise of the Incentive  Stock
          Option. For purposes of this Section 6.04, "previously acquired shares
          of Stock" shall include  shares of Stock that are already owned by the
          Participant at the time of exercise.


<PAGE>

6.05      Rights as a  Shareholder.  The  Participant  shall have no rights as a
          shareholder  with  respect  to  any  shares  of  Stock  subject  to an
          Incentive  Stock  Option until the  Participant  becomes the holder of
          record  of such  shares.  Except  as  provided  in  Section  4.03,  no
          adjustments shall be made for dividends or other cash distributions or
          for  other  rights  that  have a record  date  preceding  the date the
          Participant becomes the holder of record of such shares of Stock.


                    ARTICLE VII - NONQUALIFIED STOCK OPTIONS


7.01      Grant of Nonqualified Stock Options. In accordance with the provisions
          of the Plan, the Committee shall approve,  following recommendation by
          management  of the  Corporation  or  its  Subsidiaries,  the  Eligible
          Employees to whom  Nonqualified  Stock  Options shall be granted under
          this Article VII. The Committee  shall  determine the number of shares
          to be subject to each  Nonqualified  Stock  Option,  the time at which
          such Option shall be granted,  whether such Option shall be granted in
          exchange for the cancellation and termination of a previously  granted
          Nonqualified  Stock Option under the Plan or otherwise,  the extent to
          which  a  Nonqualified  Stock  Option  may  be  exercisable  upon  the
          Participant's  termination of employment,  which may differ  depending
          upon  the  reason  for  such  termination,   the  manner  in  which  a
          Nonqualified  Stock Option may be exercised  and the form of the Award
          Agreement that shall evidence each Nonqualified  Stock Option.  Except
          as  otherwise  provided  in this  Article  VII,  the  Committee  shall
          determine  the terms,  conditions  and other  provisions of each Award
          Agreement,  which  may vary  from  Participant  to  Participant.  Each
          Participant  shall enter into an Award  Agreement with the Corporation
          with respect to the grant of each Nonqualified Stock Option.

7.02      Option Price. Unless otherwise determined by the Committee, the option
          price per share shall not be less than one hundred  percent  (100%) of
          the Fair Market Value of one share of Stock as of the Date of Grant.

7.03      Duration and Exercise of Options.

                    (a)       Duration of Nonqualified Stock Options. The period
                              during which a  Nonqualified  Stock Option granted
                              under   the  Plan  may  be   exercised   shall  be
                              established  by the  Committee,  and  shall be set
                              forth  in the  Award  Agreement,  but in no  event
                              shall any Nonqualified Stock Option be exercisable
                              during a term of more  than ten (10)  years  after
                              the Date of Grant.


<PAGE>

                    (b)       Exercisability of Nonqualified Stock Options.

                              (1)       The Committee  shall have  discretion to
                                        determine  when  a  Nonqualified   Stock
                                        Option  becomes   exercisable   and  may
                                        provide  that  the  Nonqualified   Stock
                                        Option  shall  become   exercisable   in
                                        installments.  If the  Participant  does
                                        not purchase in any year the full number
                                        of  shares  which  the   Participant  is
                                        entitled to  purchase in that year,  the
                                        Participant  may,  if  provided  in  the
                                        Award   Agreement,   purchase   in   any
                                        subsequent    year    such    previously
                                        unpurchased  shares in addition to those
                                        that  the   Participant   is   otherwise
                                        entitled to purchase.

                              (2)       In the event a Nonqualified Stock Option
                                        is  immediately  exercisable at the Date
                                        of Grant,  the manner of exercising such
                                        Option   in   the   event   it  is   not
                                        immediately  exercised  in full shall be
                                        specified in the Award Agreement.

                              (3)       The   Committee   may   accelerate   the
                                        exercise date of any Nonqualified  Stock
                                        Option   which   is   not    immediately
                                        exercisable  at the Date of Grant as the
                                        Committee,  in  its  discretion,   deems
                                        advisable.

                              (4)       The Award  Agreement shall set forth all
                                        provisions      relating      to     the
                                        exercisability  of  Nonqualified   Stock
                                        Options.

7.04      Payment of Option Price.  Upon the exercise of any Nonqualified  Stock
          Option  granted  pursuant to this Plan,  the  purchase  price for such
          shares of Stock  subject to such  Option  shall be paid in cash unless
          the  Committee,  in its sole  discretion and subject to any applicable
          rules or regulations it may adopt,  allows such payment to be made, in
          whole  or in  part,  by  the  transfer  from  the  Participant  to the
          Corporation  of  previously  acquired  shares of  Stock.  Any Stock so
          transferred   shall  be  valued  at  Fair  Market  Value  on  the  day
          immediately preceding the effective exercise of the Nonqualified Stock
          Option. For purposes of this Section 7.04, "previously acquired shares
          of Stock" shall include  shares of Stock that are already owned by the
          Participant at the time of exercise.

7.05      Rights as a  Shareholder.  The  Participant  shall have no rights as a
          shareholder  with  respect  to  any  shares  of  Stock  subject  to  a
          Nonqualified Option until the Participant becomes the holder of record
          of such shares.  Except as provided in Section  4.03,  no  adjustments
          shall be made for dividends or other cash  distributions  or for other
          rights  that have a record  date  preceding  the date the  Participant
          becomes the holder of record of such shares of Stock.



<PAGE>

                    ARTICLE VIII - NONQUALIFIED STOCK OPTIONS
                                  FOR DIRECTORS

8.01      Grant of Nonqualified Stock Options.

                    (a)       In accordance with the provisions of the Plan, the
                              Board shall  determine  the Outside  Directors and
                              Subsidiary  Directors to whom  Nonqualified  Stock
                              Options  shall be granted under this Article VIII.
                              The Board shall  determine the number of shares of
                              Stock to be  subject  to each  Nonqualified  Stock
                              Option,  the time at which  such  Option  shall be
                              granted,  whether  such Option shall be granted in
                              exchange for the cancellation and termination of a
                              previously granted Nonqualified Stock Option under
                              the  Plan or  otherwise,  the  extent  to  which a
                              Nonqualified  Stock Option may be exercisable upon
                              the Outside  Director's or  Subsidiary  Director's
                              termination of membership on the Board,  which may
                              differ   depending   on  the   reason   for   such
                              termination,  the  manner in which a  Nonqualified
                              Stock Option may be exercised  and the form of the
                              Award   Agreement   that   shall   evidence   each
                              Nonqualified  Stock  Option.  Except as  otherwise
                              provided  in this  Article  VIII,  the Board shall
                              determine   the   terms,   conditions   and  other
                              provisions of each Award Agreement, which may vary
                              from Outside Director to Outside Director and from
                              Subsidiary Director to Subsidiary  Director.  Each
                              Outside  Director  or  Subsidiary  Director  shall
                              enter into an Award Agreement with the Corporation
                              with  respect  to the  grant of each  Nonqualified
                              Stock Option.

                              In addition to the foregoing discretionary grants,
                              each  Outside  Director  and  Subsidiary  Director
                              shall automatically be granted  Nonqualified Stock
                              Options  as  provided  in  Sections   8.01(b)  and
                              8.01(c).

                    (b)       Initial Grants.

                              (1)       On September  14, 1992,  each  Incumbent
                                        Director  was  granted  a   Nonqualified
                                        Stock Option to purchase  three thousand
                                        eight hundred  (3,800)  shares of stock,
                                        Such Option shall remain  subject to the
                                        terms and conditions of this Plan.

                              (2)       Each  New  Director  who  first  becomes
                                        elected   to  the   Board  on  or  after
                                        September  14, 1992,  shall be granted a
                                        Nonqualified  Stock  Option to  purchase
                                        three  thousand  eight  hundred  (3,800)
                                        shares  of  Stock  on the  date  of such
                                        election.


<PAGE>

                    (c)       Annual Grants.

                              (1)       If  an  Outside  Director   receives  an
                                        initial   grant   pursuant   to  Section
                                        8.01(b)  during the first six (6) months
                                        of a Fiscal Year,  the Outside  Director
                                        shall be  granted a  Nonqualified  Stock
                                        Option to  purchase  one  thousand  nine
                                        hundred  (1,900)  shares of Stock on the
                                        last day of the Fiscal Year in which the
                                        Outside  Director  received such initial
                                        grant and on the last day of each Fiscal
                                        Year thereafter during which the Outside
                                        Director   continues  to  serve  on  the
                                        Board.

                              (2)       If  an  Outside  Director   receives  an
                                        initial   grant   pursuant   to  Section
                                        8.01(b)  during  the last six (6) months
                                        of a Fiscal Year,  the Outside  Director
                                        shall be  granted a  Nonqualified  Stock
                                        Option to  purchase  one  thousand  nine
                                        hundred  (1,900)  shares of Stock on the
                                        last day of the Fiscal Year  immediately
                                        following  the Fiscal  Year in which the
                                        Outside  Director  received such initial
                                        grant and on the last day of each Fiscal
                                        Year thereafter during which the Outside
                                        Director   continues  to  serve  on  the
                                        Board.

                              (3)       An  Outside  Director  or  a  Subsidiary
                                        Director may elect in writing to receive
                                        a  Nonqualified  Stock Option in lieu of
                                        all or any  portion of the cash fees for
                                        which the Outside Director or Subsidiary
                                        Director  may  be  entitled  to  receive
                                        payment   following  the  date  of  such
                                        election,  whether  in  the  form  of an
                                        annual  retainer  or in the form of fees
                                        for  attending  or chairing  meetings of
                                        the  Board  or  Subsidiary  Board or any
                                        committee to which the Outside  Director
                                        or   Subsidiary    Director   has   been
                                        appointed,  and which would otherwise be
                                        payable  to  the  Outside   Director  or
                                        Subsidiary  Director  during  the Fiscal
                                        Year for which  such  election  has been
                                        made.  The  number of shares  subject to
                                        such Nonqualified  Stock Option shall be
                                        determined  by dividing the total dollar
                                        amount  subject  to the  election  by an
                                        amount  equal  to  twenty-five   percent
                                        (25%)  of the Fair  Market  Value of the
                                        Stock of the  Corporation as of the Date
                                        of Grant.  For  purposes of this Section
                                        8.01(c)(3), the "Date of Grant" shall be
                                        the  last  day of the  Fiscal  Year  for
                                        which  the   election   has  been  made.
                                        Beginning  with the 1998 Fiscal Year, an
                                        election  by  an  Outside   Director  or
                                        Subsidiary   Director   to   receive   a
                                        Nonqualified  Stock  Option  pursuant to
                                        this Section  8.01(c)(3)  may be made at
                                        any time prior to the Date of Grant on a
                                        form prescribed by the Board.


<PAGE>

8.02      Option Price.

                    (a)       The  option  price per share for all  Nonqualified
                              Stock   Options   granted   pursuant  to  Sections
                              8.01(b),  8.01(c)(1) and  8.01(c)(2)  shall be one
                              hundred percent (100%) of the Fair Market Value of
                              one share of Stock as of the Date of Grant.

                    (b)       The  option  price per share for all  Nonqualified
                              Stock   Options   granted   pursuant   to  Section
                              8.01(c)(3) shall be seventy-five  percent (75%) of
                              the Fair Market  Value of one share of Stock as of
                              the Date of Grant.

8.03      Duration and Exercise of Options.

                    (a)       Duration of Options.  Unless otherwise  determined
                              by the Board and specified in the Award Agreement,
                              the period  during  which any  Nonqualified  Stock
                              Option granted to Outside  Directors or Subsidiary
                              Directors under this Article VIII may be exercised
                              shall be five (5) years after the Date of Grant.

                    (b)       Exercisability of Nonqualified Stock Options.

                              (1)       Unless otherwise determined by the Board
                                        and  specified  in the Award  Agreement,
                                        all  Nonqualified  Stock Options granted
                                        to  Outside   Directors  or   Subsidiary
                                        Directors pursuant to Section 8.01 shall
                                        become   exercisable   with  respect  to
                                        one-third  of the shares  subject to the
                                        Nonqualified  Stock  Options  on each of
                                        the three  succeeding  anniversaries  of
                                        the Date of  Grant;  provided,  however,
                                        that  the   Outside   Director   or  the
                                        Subsidiary   Director   shall   not   be
                                        entitled to exercise any portion of such
                                        Nonqualified   Stock   Option  that  has
                                        become   exercisable  until  the  Market
                                        Value Threshold has been satisfied.

                              (2)       If  the   Outside   Director   does  not
                                        purchase  in any year the full number of
                                        shares  which the  Outside  Director  is
                                        entitled to  purchase in that year,  the
                                        Outside  Director  shall be  entitled to
                                        purchase  in any  subsequent  year  such
                                        previously    unpurchased    shares   in
                                        addition  to those  shares  the  Outside
                                        Director   is   otherwise   entitled  to
                                        purchase.

                              (3)       In the event a Nonqualified Stock Option
                                        is  immediately  exercisable at the Date
                                        of Grant,  the manner of exercising such
                                        Option   in   the   event   it  is   not
                                        immediately  exercised  in full shall be
                                        specified in the Award Agreement.


<PAGE>

                              (4)       The Board may  accelerate  the  exercise
                                        date of any  Nonqualified  Stock  Option
                                        which is not immediately  exercisable at
                                        the Date of Grant as the  Board,  in its
                                        discretion, deems advisable.

                              (5)       The Award  Agreement shall set forth all
                                        provisions      relating      to     the
                                        exercisability  of  Nonqualified   Stock
                                        Options.

8.04      Manner  of  Option  Exercise.  A  Nonqualified  Stock  Option  may  be
          exercised by an Outside Director or a Subsidiary  Director in whole or
          in part,  subject to the  conditions  of this Plan and subject to such
          other  administrative  rules  as the  Board  may  deem  advisable,  by
          delivering to the principal  office of the Corporation  written notice
          of the number of whole shares with  respect to which the  Nonqualified
          Stock Option is being  exercised and by paying the purchase  price for
          such shares in full.  The  exercise of the  Nonqualified  Stock Option
          shall  be  deemed  effective  upon  receipt  of  such  notice  by  the
          Corporation  and upon  payment  that  complies  with the terms of this
          Plan.  As soon as  practicable  after the  effective  exercise  of the
          Nonqualified Stock Option, the Outside Director or Subsidiary Director
          shall be recorded on the stock  transfer  books of the  Corporation as
          the owner of the shares purchased and the Corporation shall deliver to
          the Outside  Director or  Subsidiary  Director one or more duly issued
          stock certificates evidencing such ownership.

8.05      Payment of Option Price.  Upon the exercise of any Nonqualified  Stock
          Option granted to an Outside Director or Subsidiary  Director pursuant
          to this  Article  VIII,  the  purchase  price for such shares of Stock
          subject to such Option shall be paid in cash unless the Board,  in its
          sole discretion and subject to any applicable  rules or regulations it
          may adopt, allows such payment to be made, in whole or in part, by the
          transfer  from the  Outside  Director  or  Subsidiary  Director to the
          Corporation  of  previously  acquired  shares of  Stock.  Any Stock so
          transferred   shall  be  valued  at  Fair  Market  Value  on  the  day
          immediately preceding the effective exercise of the Nonqualified Stock
          Option. For purposes of this Section 8.05, "previously acquired shares
          of Stock" shall include  shares of Stock that are already owned by the
          Outside Director or Subsidiary Director at the time of exercise.

8.06      Rights as a Shareholder.  The Outside Director or Subsidiary  Director
          shall have no rights as a  shareholder  with  respect to any shares of
          Stock  subject  to a  Nonqualified  Stock  Option  until  the  Outside
          Director or Subsidiary  Director  becomes the holder of record of such
          shares.  Except as provided in Section 4.03, no  adjustments  shall be
          made for  dividends  or other cash  distributions  or for other rights
          that have a record date  preceding  the date the  Outside  Director or
          Subsidiary  Director  becomes  the holder of record of such  shares of
          Stock.

8.07      Termination of Status as a Director.  Unless  otherwise  determined by
          the Board and specified in the Award  Agreement,  in the event that an
          Outside Director's  membership on the Board or a Subsidiary Director's
          membership  on  the  Subsidiary   Board   terminates,   the  following
          provisions shall apply:


<PAGE>

                    (a)       If the Outside Director's  membership on the Board
                              or the  Subsidiary  Director's  membership  on the
                              Subsidiary  Board  terminates for any reason other
                              than  the   Outside   Director's   or   Subsidiary
                              Director's   death  or  disability,   the  Outside
                              Director or Subsidiary  Director shall be entitled
                              to exercise any Nonqualified  Stock Option granted
                              to such Outside  Director or  Subsidiary  Director
                              pursuant to this  Article  VIII to the extent such
                              Option  was  exercisable  as of the  date  of such
                              termination  for a  period  of  three  (3)  months
                              following the date of such termination unless such
                              Option,  by its terms,  expires  before the end of
                              such three-month period;  provided,  however, that
                              the Outside Director or Subsidiary  Director shall
                              not be entitled to exercise any Nonqualified Stock
                              Option  pursuant to this Section  8.07(a)  unless,
                              prior to the  expiration  of the  exercise  period
                              specified  herein,  the Market Value Threshold has
                              been   satisfied.   To   the   extent   that   the
                              Nonqualified Stock Option is not exercisable as of
                              the date the Outside Director's  membership on the
                              Board or the Subsidiary  Director's  membership on
                              the  Subsidiary  Board  terminates  for any reason
                              other than death or  disability,  or to the extent
                              the Outside  Director or Subsidiary  Director does
                              not  exercise   such  Option   within  the  period
                              specified in this Section  8.07(a),  all rights of
                              the Outside Director or Subsidiary  Director under
                              such Option shall be forfeited.

                    (b)       If the Outside Director's  membership on the Board
                              or the  Subsidiary  Director's  membership  on the
                              Subsidiary Board terminates because of disability,
                              the Outside Director or Subsidiary  Director shall
                              be  entitled to exercise  any  Nonqualified  Stock
                              Option to the extent such  Option was  exercisable
                              as of the date the Outside  Director's  membership
                              on  the   Board  or  the   Subsidiary   Director's
                              membership on the  Subsidiary  Board is terminated
                              by  reason  of  disability  for a period of twelve
                              (12) months following the date of such termination
                              unless such Option,  by its terms,  expires before
                              the end of  such  twelve-month  period;  provided,
                              however,  that the Outside  Director or Subsidiary
                              Director  shall not be entitled  to  exercise  any
                              Nonqualified Stock Option pursuant to this Section
                              8.07(b)  unless,  prior to the  expiration  of the
                              exercise period specified herein, the Market Value
                              Threshold has been  satisfied.  To the extent that
                              such Option was not exercisable as of the date the
                              Outside Director's  membership on the Board or the
                              Subsidiary Director's membership on the Subsidiary
                              Board terminates because of disability,  or if the
                              Outside  Director or Subsidiary  Director does not
                              exercise the Nonqualified  Stock Option within the
                              twelve-month  period  specified  in  this  Section
                              8.07(b),  all rights of the  Outside  Director  or
                              Subsidiary  Director  under such  Option  shall be
                              forfeited.  For purposes of this Section  8.07(b),
                              "disability"  shall  mean  a  mental  or  physical
                              condition  of the Outside  Director or  Subsidiary
                              Director resulting from illness, injury or disease
                              which,  as  determined  by the  Board,  causes the
                              Outside  Director  to resign from the Board or the
                              Subsidiary  Director to resign from the Subsidiary
                              Board and is reasonably expected to be of long and
                              indefinite duration or result in death.


<PAGE>

                    (c)       If the  Outside  Director or  Subsidiary  Director
                              dies (i) while a member of the Board or Subsidiary
                              Board,  (ii) within the three (3) months following
                              the   termination   of  the   Outside   Director's
                              membership on the Board or the  termination of the
                              Subsidiary Director's membership on the Subsidiary
                              Board in the case of  Section  8.07(a)  above,  or
                              (iii) within the twelve (12) months  following the
                              termination of the Outside  Director's  membership
                              on the Board or the  termination of the Subsidiary
                              Director's  membership on the Subsidiary  Board in
                              the   case   of   Section   8.07(b)   above,   any
                              Nonqualified  Stock Option granted to such Outside
                              Director  or  Subsidiary   Director  shall  become
                              immediately   exercisable   in  full  and  may  be
                              exercised by the Outside  Director's or Subsidiary
                              Director's  estate or any person who  acquired the
                              right to exercise  any  Nonqualified  Stock Option
                              granted to such  Outside  Director  or  Subsidiary
                              Director  pursuant to this Article VIII by bequest
                              or inheritance  until the date such Option expires
                              as   specified   in   Section    8.03(a)    above.
                              Notwithstanding   the   foregoing,   the   Outside
                              Director's or Subsidiary  Director's estate or any
                              person who  acquired  the right to  exercise  such
                              Nonqualified    Stock   Option   by   bequest   or
                              inheritance  shall not be entitled to exercise any
                              portion of such Option  pursuant  to this  Section
                              8.07(c)  unless,  prior to the  expiration  of the
                              exercise period specified herein, the Market Value
                              Threshold has been satisfied.

8.08      Investment  Purpose.  The Corporation shall require, as a condition to
          the grant and exercise of any  Nonqualified  Stock Option  pursuant to
          this  Article  VIII,   that  any  Stock  acquired   pursuant  to  such
          Nonqualified Stock Option shall be acquired only for investment if, in
          the opinion of counsel for the Corporation, such condition is required
          or deemed advisable under securities laws or any other applicable law,
          regulation or rule of any government or governmental  agency.  In this
          regard,  if  requested  by the  Corporation,  the Outside  Director or
          Subsidiary  Director,  prior to the acquisition of any shares of Stock
          pursuant to any Nonqualified Stock Option, shall execute an investment
          letter to the effect that the Outside Director or Subsidiary  Director
          is acquiring  shares of Stock  pursuant to such Option for  investment
          purposes only and not with the intention of making any distribution of
          such  shares and will not  dispose of the shares in  violation  of the
          applicable federal and state securities laws.


                      ARTICLE IX - RESTRICTED STOCK AWARDS


9.01      Grant of Restricted Stock Awards. In accordance with the provisions of
          the Plan, the Committee  shall approve,  following  recommendation  by
          management  of the  Corporation  or  its  Subsidiaries,  the  Eligible
          Employees to whom  Restricted  Stock  Awards  shall be granted,  shall
          determine the number of shares to be subject to each Restricted  Stock
          Award,  the time at which the Restricted Stock Award is to be granted,
          the manner in which  restrictions on the  transferability of shares of
          Stock  represented by the Restricted  Stock Award will lapse including
          the extent to which such restrictions may lapse upon the Participant's
          termination of employment,  which may differ depending upon the reason
          for such  termination,  subject to the provisions of Section 9.03, and
          such other  provisions of the Restricted  Stock Award as the Committee
          may deem  necessary or desirable.  The Committee  shall  determine the
          form of Award  Agreement  that shall  evidence each  Restricted  Stock
          Award and shall determine the terms,  conditions and other  provisions
          of  each  Award   Agreement,   which  may  vary  from  Participant  to
          Participant. Each participant shall enter into an Award Agreement with
          the  Corporation  with respect to the grant of each  Restricted  Stock
          Award.


<PAGE>

9.02      Restrictions  on Transfer.  The shares of Stock awarded  pursuant to a
          Restricted Stock Award shall be subject to the following restrictions:

                    (a)       No such  share of Stock may be sold,  transferred,
                              assigned,   pledged,   encumbered   or   otherwise
                              alienated or  hypothecated  unless and only to the
                              extent  that  restrictions  shall  have  lapsed in
                              accordance with the Plan and the Award Agreement.

                    (b)       Upon the grant of a Restricted  Stock  Award,  the
                              Corporation   shall  cause  to  be  issued   stock
                              certificates  representing  the shares  subject to
                              such Restricted  Stock Award in the  Participant's
                              name.  The  Corporation   shall  hold  such  stock
                              certificates  until the  restrictions set forth in
                              Section  9.02(a) lapse in accordance with the Plan
                              and the  Award  Agreement.  Once the  restrictions
                              have  lapsed  with  respect  to all or part of the
                              shares subject to the Restricted Stock Award, such
                              stock  certificates  shall be  distributed  to the
                              Participant.

                    (d)       Notwithstanding the provisions of Section 9.02(b),
                              and  subject  to any  terms,  conditions  or other
                              restrictions set forth in the Award  Agreement,  a
                              Participant  receiving  a  Restricted  Stock Award
                              shall, as of the Date of Grant,  have the right to
                              vote such shares of Stock and to receive dividends
                              and other  distributions made with respect to such
                              shares,  but the  Participant  shall  not,  unless
                              otherwise  determined by the  Committee,  have any
                              other   rights  as  a   shareholder.   The  terms,
                              conditions and restrictions set forth in the Award
                              Agreement  shall  also  apply  to  any  additional
                              shares of Stock  received by a Participant  as the
                              result of any dividend paid on the shares of Stock
                              subject to the  Restricted  Stock  Award or as the
                              result of any stock split,  stock  distribution or
                              combination  of shares that  affects the shares of
                              Stock subject to the Restricted Stock Award.

9.03      Lapsing of  Restrictions.  The Committee  shall have the discretion to
          determine  the  times  and  extent  to  which   restrictions   on  the
          transferability  of shares  under each  Restricted  Stock  Award shall
          lapse, and the Award Agreement shall set forth all provisions relating
          to the lapsing of such restrictions.

9.04      Modification  of Lapsing  Schedule.  The  Committee  may,  in its sole
          discretion,  modify the rate at which  restrictions on transferability
          of  shares  under a  Restricted  Stock  Award  shall  lapse.  Any such
          modification  shall  apply  only to those  shares  of Stock  which are
          restricted as of the effective date of the modification,  and shall be
          reflected  in a  resolution  adopted by the  Committee  and, if deemed
          appropriate by the Committee,  in an amendment to any Award  Agreement
          with respect to which it applies.



<PAGE>

                          ARTICLE X - PERFORMANCE UNITS


10.01     Grant of Performance  Units.  In accordance with the provisions of the
          Plan, the Committee  shall approve,  following  recommendation  by the
          management  of  the  Corporation  or  its  Subsidiary,   the  Eligible
          Employees to whom Performance Unit Awards shall be granted,  and shall
          determine  the  number  of  Performance  Units to be  subject  to each
          Performance  Unit Award, the time at which such Performance Unit Award
          shall be granted,  the extent to which Performance Units may vest upon
          the  Participant's   termination  of  employment,   which  may  differ
          depending  upon the  reason  for  such  termination,  and  such  other
          provisions  of the  Performance  Unit Award as the  Committee may deem
          necessary or  desirable.  The  Committee  shall  determine the form of
          Award  Agreement that shall evidence each  Performance  Unit Award and
          shall  determine the terms,  conditions  and other  provisions of each
          Award Agreement, which may vary from Participant to Participant.  Each
          Participant  shall enter into an Award  Agreement with the Corporation
          with respect to the grant of each Performance Unit Award.

10.02     Vesting of Performance  Units.  Each  Performance Unit Award Agreement
          shall set forth:

                    (a)       The  Performance  Period  over  which  Performance
                              Units may vest;

                    (b)       The initial or cumulative  Performance Goals which
                              must be satisfied  prior to vesting of any portion
                              of  the  Performance   Units  represented  by  the
                              Performance    Unit   Award.    Unless   otherwise
                              determined  by  the  Committee,  such  Performance
                              goals   shall,   for   purposes  of  valuing  each
                              Performance  Unit  under  Section  10.03,  include
                              threshold, target and maximum levels.

                    (c)       The   vesting   schedule   with   respect  to  the
                              Performance  Units,  shall  be  determined  by the
                              Committee and shall depend upon the  attainment of
                              the initial or  cumulative  Performance  Goals set
                              forth in the Award Agreement.

10.03     Valuation of Performance  Units.  The dollar value of each Performance
          Unit that  becomes  vested and  payable to a  Participant  pursuant to
          Section  10.02(c)  shall be  determined by the Committee in accordance
          with the formula set forth in the Award  Agreement  and in  accordance
          with any corresponding initial or cumulative Performance Goals.

10.04     Payment of Performance  Unit Awards.  The value of  Performance  Units
          that have vested shall be paid to the  Participant  within thirty (30)
          calendar days after the Committee  determines  whether the  applicable
          Performance  Goals have been attained after the end of the Performance
          Period. Such payment may, at the discretion of the Committee,  be made
          in cash, stock or any combination thereof. Any payment to be made to a
          Participant   shall  be   subject   to  the   applicable   withholding
          requirements described in Section 15.06.

10.05     Amendment of Performance  Unit Awards.  The Committee may, at any time
          during  a  Performance   Period,   suspend,   modify  or  terminate  a
          Performance Unit Award upon the occurrence of any extraordinary  event
          which  substantially   affects  the  Corporation  or  the  Subsidiary,
          including,  but not  limited  to, a merger,  consolidation,  exchange,
          divestiture  (including a spin-off),  reorganization or liquidation of
          the  Corporation  or  Subsidiary  or the  sale by the  Corporation  or
          Subsidiary  of  substantially  all of its  assets  and the  consequent
          discontinuance of its business.



<PAGE>

                         ARTICLE XI - CHANGE OF CONTROL

11.01     Definitions.   For  purposes  of  this   Article  XI,  the   following
          definitions shall apply:

                    (a)       "Change  of   Control"   shall  mean  any  of  the
                              following events:

                              (1)       A merger or  consolidation  to which the
                                        Corporation    is   a   party   if   the
                                        individuals   and   entities   who  were
                                        shareholders    of    the    Corporation
                                        immediately  prior to the effective date
                                        of such  merger or  consolidation  have,
                                        immediately following the effective date
                                        of   such   merger   or   consolidation,
                                        beneficial ownership (as defined in Rule
                                        13d-3 under the Securities  Exchange Act
                                        of  1934)  of less  than  fifty  percent
                                        (50%) of the total combined voting power
                                        of all classes of  securities  issued by
                                        the   surviving   corporation   for  the
                                        election of directors  of the  surviving
                                        corporation;

                              (2)       The   direct  or   indirect   beneficial
                                        ownership  (as  defined  in  Rule  13d-3
                                        under  the  Securities  Exchange  Act of
                                        1934) of securities  of the  Corporation
                                        representing,  in the aggregate,  twenty
                                        percent  (20%)  or  more  of  the  total
                                        combined  voting power of all classes of
                                        the   Corporation's   then   issued  and
                                        outstanding  securities by any person or
                                        entity  or  by  a  group  of  associated
                                        persons or entities acting in concert;

                              (3)       The sale of the properties and assets of
                                        the  Corporation   substantially  as  an
                                        entirety,  to any person or entity which
                                        is not a wholly-owned  subsidiary of the
                                        Corporation;

                              (4)       The   shareholders  of  the  Corporation
                                        approve  any  plan or  proposal  for the
                                        liquidation of the Corporation; or
<PAGE>

                              (5)       A change in the composition of the Board
                                        at  any  time  during  any   consecutive
                                        twenty-four  (24) month period such that
                                        the "Continuity Directors" cease for any
                                        reason to  constitute at least a seventy
                                        percent (70%) majority of the Board. For
                                        purposes  of  this  event,   "Continuity
                                        Directors"  means  those  members of the
                                        Board who either:

                                        (i)       were    directors    at    the
                                                  beginning of such  consecutive
                                                  twenty-four (24) month period;
                                                  or

                                        (ii)      were  elected  by,  or on  the
                                                  nomination  or  recommendation
                                                  of,  at  least  a   two-thirds
                                                  (2/3)    majority    of    the
                                                  then-existing     Board     of
                                                  Directors.

                    (b)       "Change of Control  Action" shall mean any payment
                              (including any benefit or transfer of property) in
                              the nature of  compensation  to or for the benefit
                              of a Participant,  Outside  Director or Subsidiary
                              Director under any arrangement which is considered
                              to  be  contingent  on a  Change  of  Control  for
                              purposes of Internal Revenue Code Section 280G. As
                              used in this  definition,  the term  "arrangement"
                              means any agreement between a Participant, Outside
                              Director   or   Subsidiary    Director   and   the
                              Corporation  or its  Subsidiary and shall include,
                              without   limitation,   any   and   all   of   the
                              Corporation's  or  Subsidiary's   salary,   bonus,
                              incentive,   restricted   stock,   stock   option,
                              compensation   or  benefit   plans,   programs  or
                              arrangements and this Plan.


<PAGE>

                    (c)       "Change of Control  Termination"  shall mean, with
                              respect  to a  Participant,  Outside  Director  or
                              Subsidiary  Director,  any of the following events
                              occurring  within two (2) years  after a Change of
                              Control:

                              (1)       The  termination  of  the  Participant's
                                        employment  by  the  Corporation  or its
                                        Subsidiary  for  any  reason,   with  or
                                        without cause, except for conduct by the
                                        Participant  constituting  (i) a  felony
                                        involving  moral  turpitude under either
                                        federal  law or the law of the  state of
                                        the Corporation's  incorporation or (ii)
                                        the  Participant's  willful  failure  to
                                        fulfill his  employment  duties with the
                                        Corporation or its Subsidiary; provided,
                                        however,   that  for  purposes  of  this
                                        clause (ii), an act or failure to act by
                                        the  Participant  shall not be "willful"
                                        unless  it is  done,  or  omitted  to be
                                        done,  in  bad  faith  and  without  any
                                        reasonable belief that the Participant's
                                        action  or  omission  was  in  the  best
                                        interests  of  the  Corporation  or  its
                                        Subsidiary; or

                              (2)       The  termination of employment  with the
                                        Corporation  or  its  Subsidiary  by the
                                        Participant for Good Reason.

                              With respect to an Outside  Director or Subsidiary
                              Director,  "Change of Control  Termination"  shall
                              mean the  termination  of the  Outside  Director's
                              status as a member  of the  Board  for any  reason
                              within two (2) years after a Change of Control.

                    (d)       "Good    Reason"   shall   mean   a   good   faith
                              determination   by   the   Participant,   in   the
                              Participant's sole and absolute judgment, that any
                              one or more of the  following  events has occurred
                              without the Participant's  express written consent
                              after a Change of Control:

                              (1)       A change in the Participant's  reporting
                                        responsibilities,  titles or  offices as
                                        in  effect   immediately  prior  to  the
                                        Change of Control, or any removal of the
                                        Participant   from  or  any  failure  to
                                        re-elect the  Participant to any of such
                                        positions,   which  has  the  effect  of
                                        diminishing      the       Participant's
                                        responsibility or authority;

                              (2)       A reduction  by the  Corporation  or its
                                        Subsidiary  in  the  Participant's  base
                                        salary as in effect immediately prior to
                                        the Change of Control or as the same may
                                        be   increased   from   time   to   time
                                        thereafter;


<PAGE>

                              (3)       A requirement imposed by the Corporation
                                        or its  Subsidiary  on  the  Participant
                                        that  results in the  Participant  being
                                        based at a location that is outside of a
                                        twenty-five  (25)  radius  mile  of  the
                                        Participant's  job  location at the time
                                        of the Change of Control;

                              (4)       Without the  adoption  of a  replacement
                                        plan,   program  or   arrangement   that
                                        provides  benefits  to  the  Participant
                                        that are equal to or greater  than those
                                        benefits   that  are   discontinued   or
                                        adversely affected:

                                        (a)       The failure by the Corporation
                                                  or  Subsidiary  to continue in
                                                  effect,   within  its  maximum
                                                  stated   term,   any  pension,
                                                  bonus,    incentive,     stock
                                                  ownership,  purchase,  option,
                                                  life    insurance,     health,
                                                  accident,  disability,  or any
                                                  other employee compensation or
                                                  benefit   plan,   program   or
                                                  arrangement,   in  which   the
                                                  Participant  is  participating
                                                  immediately  prior to a Change
                                                  of Control; or

                                        (b)       The  taking  of any  action by
                                                  the    Corporation    or   its
                                                  Subsidiary      that     would
                                                  adversely      affect      the
                                                  Participant's participation or
                                                  materially      reduce     the
                                                  Participant's  benefits  under
                                                  any of such plans, programs or
                                                  arrangements; or

                              (5)       Any  action  by the  Corporation  or its
                                        Subsidiary    that   would    materially
                                        adversely affect the physical conditions
                                        existing  at the time of the  Change  of
                                        Control   in   or   under    which   the
                                        Participant    performs   his   or   her
                                        employment duties; or

                              (6)       If the Participant's  primary employment
                                        duties  are  with  a  Subsidiary  of the
                                        Corporation,     the    sale,    merger,
                                        contribution,   transfer  or  any  other
                                        transaction      relating     to     the
                                        Corporation's ownership interest in such
                                        Subsidiary  and  which   decreases  such
                                        ownership   interest   below  the  level
                                        specified in Section 2.28; or

                              (7)       Any material  breach by the  Corporation
                                        or  its  Subsidiary  of  any  employment
                                        agreement  between the  Participant  and
                                        the Corporation or its Subsidiary.

                              "Good Reason" shall not include the  Participant's
                              death or termination for any reason other than the
                              events specified in clauses (1) through (7) above.

11.02     Acceleration  of  Vesting/Put  Option.  Subject to the  "Limitation on
          Change of Control  Compensation"  contained in Section  11.03,  in the
          event of a Change of Control  Termination  of a  Participant,  Outside
          Director or Subsidiary  Director,  and without  further  action of the
          Board, the Committee or otherwise:


<PAGE>

                    (a)       Each Incentive Stock Option or Nonqualified  Stock
                              Option  granted  to  such   Participant,   Outside
                              Director or Subsidiary  Director  pursuant to this
                              Plan shall become immediately exercisable in full,
                              any   restrictions   that   may   apply   to   the
                              exercisability  of the  Incentive  Stock Option or
                              Nonqualified  Stock  Option,   including  but  not
                              limited  to  the   Market   Value   Threshold   if
                              applicable,   shall  be  deemed  to  be  satisfied
                              (notwithstanding  any provision in the Plan or the
                              Award   Agreement  to  the   contrary),   and  the
                              Incentive  Stock  Option  or  Nonqualified   Stock
                              Option   shall   remain   exercisable   until  the
                              expiration of such Option;

                    (b)       All restrictions on the  transferability of shares
                              of Stock  subject to each  Restricted  Stock Award
                              granted  to  such  Participant  shall  immediately
                              lapse and be of no further force or effect;

                    (c)       The value of all Performance Units awarded to such
                              Participant  shall  immediately   become  payable,
                              notwithstanding any provision in the Plan or Award
                              Agreement  to the  contrary.  For purposes of this
                              Section  11.02(c),  the value of such  Performance
                              Units shall be calculated (i) by  determining  the
                              value of such  Performance  Units  pursuant to the
                              formula  set  forth  in the  Award  Agreement  and
                              assuming  that the Company has achieved the target
                              level of any  Performance  Goals  relating to such
                              Performance  Units,  and (ii) by  multiplying  the
                              value  determined  in  (i)  by  a  fraction,   the
                              numerator of which shall be the number of days the
                              Participant  worked  for  the  Corporation  or its
                              Subsidiary during the Performance  Period relating
                              to such Performance Units immediately prior to the
                              Change in Control Termination, and the denominator
                              of  which  shall  be the  number  of  days in such
                              Performance Period.

                    (d)       Within  thirty (30) days  following  the Change of
                              Control  Termination,   the  Participant  may,  by
                              written  election  delivered  to an officer of the
                              Corporation,  require the Corporation to purchase,
                              within  five (5) days  following  delivery  of the
                              election,  the shares of the  Participant's  Stock
                              with respect to which  restrictions have lapsed in
                              accordance with Section 11.02(b), at a price equal
                              to the Fair  Market  Value of such shares of Stock
                              on  the  day  prior  to  the  Change  of  Control;
                              provided,  however,  that  if a  Participant  is a
                              Section  16(b)  Participant  and if the  Change of
                              Control  Termination  occurs  within  the  six (6)
                              month   period   following   the   later   of  the
                              Participant's  most recent purchase of Stock which
                              is subject to Section 16(b) of the 1934 Act or the
                              grant of the  applicable  Restricted  Stock Award,
                              then, to the extent  necessary to comply with Rule
                              16b-3,  as  amended,   the  Participant  shall  be
                              entitled to deliver the written election specified
                              herein  within  thirty  (30)  days  following  the
                              expiration  of  such  six-month  period,  and  the
                              thirty-five  (35) day period  referenced in clause
                              Section   11.02(e)   shall   commence   upon   the
                              expiration of such six-month period.  For purposes
                              of this  Section  11.02(d),  a "purchase  of Stock
                              which is subject to Section 16(b) of the 1934 Act"
                              shall,  to the extent provided by Section 16(b) of
                              the  Securities  and  Exchange Act of 1934 and the
                              General Rules and Regulations  issued  thereunder,
                              include the establishment of or increase in a call
                              equivalent  position  or  the  liquidation  of  or
                              decrease in a put equivalent position with respect
                              to such Stock.


<PAGE>

                    (e)       To the extent a Participant has not sold shares of
                              Stock  to  the  Corporation  pursuant  to  Section
                              11.02(d),  certificates  for such shares of Stock,
                              with no restrictive  language,  shall be delivered
                              to the Participant  within  thirty-five  (35) days
                              following the Change of Control Termination.

11.03     Limitation on Change of Control Compensation.  A Participant,  Outside
          Director or Subsidiary  Director  shall not be entitled to receive any
          Change of Control Action which would, with respect to the Participant,
          constitute a "parachute payment" for purposes of Internal Revenue Code
          Section  280G. In the event any Change of Control  Action would,  with
          respect to the  Participant,  constitute  a "parachute  payment,"  the
          Participant  shall have the right to designate those Change of Control
          Action(s) which would be reduced or eliminated so that the Participant
          will not receive a "parachute payment."

11.04     Limitations on Committee's and Board's  Actions.  Prior to a Change of
          Control, a Participant,  Outside Director or Subsidiary Director shall
          have no rights  under this  Article  XI, and the Board  shall have the
          power and right,  within its sole discretion,  by a resolution adopted
          by a  two-thirds  (2/3)  majority  to  rescind,  modify or amend  this
          Article XI without any consent of the Participant, Outside Director or
          Subsidiary  Director.  In all other  cases,  and  notwithstanding  the
          authority granted to the Committee or Board to exercise  discretion in
          interpreting,   administering,  amending  or  terminating  this  Plan,
          neither  the  Committee  nor the Board  shall,  following  a Change of
          Control,  have the power to exercise such  authority or otherwise take
          any action which is  inconsistent  with the provisions of this Article
          XI.

          Notwithstanding anything in this Article XI to the contrary, the Board
          may  restrict the rights of, or the  applicability  of this Article XI
          to,  Section  16(b)  Participants,  Outside  Directors  or  Subsidiary
          Directors to the extent necessary to comply with Section 16(b), or any
          successor  provision,  of the  Securities  Exchange  Act of  1934,  as
          amended.


<PAGE>

           ARTICLE XII - RIGHTS OF ELIGIBLE EMPLOYEES AND PARTICIPANTS


12.01     Relationship to Employment.  Nothing contained in the Plan, nor in any
          Award granted  pursuant to the Plan, shall confer upon any Participant
          any right with respect to continuance of employment by the Corporation
          or its  Subsidiaries,  nor  interfere in any way with the right of the
          Corporation  or  its  Subsidiaries  to  terminate  the   Participant's
          employment at any time.

12.02     Nontransferability  of Award. No Incentive  Stock Options,  Restricted
          Stock Awards or Performance  Units shall be transferable,  in whole or
          in part, by the  Participant,  either  voluntarily  or  involuntarily,
          except  by  will  or the  laws  of  descent  or  distribution.  If the
          Participant attempts to transfer an Incentive Stock Option, Restricted
          Stock Award or Performance Unit, or any portion of such Option,  Award
          or Unit,  such transfer shall be void and the Incentive  Stock Option,
          Restricted  Stock  Award  or  Performance  Unit  shall  terminate.  An
          Incentive Stock Option shall be exercisable  during the  Participant's
          lifetime only by the Participant or by such Participant's  guardian or
          other legal representative.

          Subject to the approval of the  Committee,  or, in the case of Outside
          Directors  or  Subsidiary  Directors,  subject to the  approval of the
          Board,  Nonqualified  Stock  Options  granted  under  the  Plan may be
          transferred,  for no  consideration,  by the Participant,  the Outside
          Director  or  Subsidiary  Director  to a member of the  Participant's,
          Outside  Director's or Subsidiary  Director's  immediate  family, to a
          trust for the benefit of such family  members or to a  partnership  in
          which such family members are the only partners.  The family member to
          whom,  or the trust or  partnership  to which,  a  Nonqualified  Stock
          Option has been  transferred  shall not be permitted  to  subsequently
          transfer the Option, either voluntarily or involuntarily,  unless such
          transfer is to another family member, trust or partnership which meets
          the  requirements  of  this  Section  12.02.  No  other  transfers  of
          Nonqualified  Stock Options,  in whole or in part, by the Participant,
          Outside   Director  or   Subsidiary   Director   shall  be  permitted,
          voluntarily  or  involuntarily,  except by will or the laws of descent
          and distribution.  If the Participant,  Outside Director or Subsidiary
          Director  attempts to transfer a  Nonqualified  Stock  Option,  or any
          portion of such  Option,  in a manner not  permitted  by this  Section
          12.02,  such transfer shall be void and the Nonqualified  Stock Option
          shall terminate.


                    ARTICLE XIII - AMENDMENT OR MODIFICATION


13.01     Authority to Amend and Procedure. Subject to the provisions of Article
          XI, the Board or the  Committee  may, at any time and without  further
          action on the part of the shareholders of the  Corporation,  terminate
          this Plan or make such amendments thereto as it deems advisable and in
          the best interests of the Corporation or its  Subsidiaries;  provided,
          however,  that no such  termination  or amendment  shall,  without the
          consent of a Participant,  Outside  Director,  or Subsidiary  Director
          materially  adversely  affect  or impair  the right of a  Participant,
          Outside  Director  or  Subsidiary  Director  with  respect to an Award
          already  granted;  and  provided,  further,  that no amendment  shall,
          either directly or indirectly:


<PAGE>

                    (a)       Materially  increase the total number of shares of
                              Stock that may be  awarded  under this Plan to all
                              Participants,  Outside  Directors  and  Subsidiary
                              Directors,  except for  adjustments  described  in
                              Section 4.03 of this Plan;

                    (b)       Materially   increase  the  benefits  accruing  to
                              Participants,  Outside  Directors  and  Subsidiary
                              Directors under the Plan; or

                    (c)       Materially   modify   the   requirements   as   to
                              eligibility for participation in the Plan;

          without the approval of the shareholders of the Corporation,  but only
          if such approval is required for compliance  with the  requirements of
          any  applicable  law or  regulation.  Furthermore,  the  Plan may not,
          without  the  approval  of the  shareholders  of the  Corporation,  be
          amended in any manner that will cause  Incentive Stock Options to fail
          to meet the requirements of Internal Revenue Code Section 422.


                ARTICLE XIV - EFFECTIVE DATE AND DURATION OF PLAN


14.01     Effective  Date of Plan.  The Plan shall be deemed  effective upon its
          adoption by the Board,  subject to the approval of Section 4.01 by the
          shareholders  of the Corporation  within twelve (12) months  following
          the adoption of the Plan by the Board.  If Section 4.01 of the Plan is
          not approved by the shareholders of the Corporation, all provisions of
          the Plan,  including Section 4.01, as originally  adopted on September
          14, 1992, shall continue in full force and effect.

14.02     Duration of the Plan.  Incentive Stock Options may be granted pursuant
          to this Plan from time to time  during a period of ten (10) years from
          the Effective Date of the Plan. Nonqualified Stock Options, Restricted
          Stock Awards and  Performance  Unit Awards may be granted  pursuant to
          this Plan from time to time after the  Effective  Date of the Plan and
          until  the Plan is  discontinued  or  terminated  by the  Board or the
          Committee.


                         ARTICLE XV - GENERAL PROVISIONS

15.01     Construction and Headings. The headings of the Articles,  Sections and
          their subparts  within the Plan are for  convenience  only and are not
          meant to be of substantive  significance,  and such headings shall not
          add to or  detract  from  the  meaning  of such  Article,  Section  or
          subpart.

15.02     Governing  Law.  The Plan and all  rights and  obligations  thereunder
          shall be construed in accordance  with and governed by the laws of the
          State of Minnesota,  without regard to the conflict of laws provisions
          of any jurisdiction.

15.03     Successor  and  Assigns.  This Plan shall be binding upon and inure to
          the benefit of the successors and assigns of the  Corporation  and its
          Subsidiaries, including, without limitation, whether by way of merger,
          consolidation,   operation  of  law,  assignment,  purchase  or  other
          acquisition  of  substantially  all of the assets or  business  of the
          Corporation  or  any  of  its  Subsidiaries,  and  any  and  all  such
          successors and assigns shall absolutely and unconditionally assume all
          of  the  Corporation's  or  the  Subsidiary's  obligations  hereunder;
          provided,  however,  that this  Section  15.03  shall  not apply  with
          respect to the  successors  or assigns  of a  Subsidiary  in the event
          that,  prior to a Change of Control,  the Subsidiary is sold,  merged,
          contributed or in any other manner transferred or for any other reason
          ceases to be a Subsidiary of the Corporation.


<PAGE>

15.04     Survival of Provisions. The rights, remedies, agreements,  obligations
          and  covenants  of the parties  contained  in or made  pursuant to the
          Plan,  any Award  Agreement  and any other  notices or  agreements  in
          connection  therewith,  including,  without limitation,  any notice of
          exercise of an Incentive Stock Option or a Nonqualified  Stock Option,
          shall   survive  the  execution  and  delivery  of  such  notices  and
          agreements  and shall  survive  the  exercise of any  Incentive  Stock
          Option or  Nonqualified  Stock  Option,  the payment of such  Option's
          exercise  price and the  delivery  and  receipt of the shares of Stock
          subject to such Option, and shall remain in full force and effect.

15.05     Absence of Liability of Directors and Committee Members.  No member of
          the Board or of the  Committee  shall be liable,  with respect to this
          Plan,  for any act,  whether by commission  or omission,  taken by any
          other member of the Board or the Committee,  or by any officer, agent,
          or  employee of the  Corporation  or its  Subsidiaries,  nor shall any
          member  of  the  Board  or  the   Committee   be  liable,   except  in
          circumstances involving such member's own bad faith, for anything done
          or omitted to be done by any person in connection with this Plan.

15.06     Withholding Taxes. The Corporation or its Subsidiaries is entitled to:

                    (a)       Withhold   and  deduct  from  future  wages  of  a
                              Participant or from the cash portion of any Award,
                              or make other  arrangements for the collection of,
                              all legally required amounts  necessary to satisfy
                              any and all federal,  state and local  withholding
                              and     employment-related     tax    requirements
                              attributable  to the  Participant's  exercise of a
                              Nonqualified  Stock  Option,  attributable  to the
                              lapse of restrictions on a Restricted Stock Award,
                              attributable  to the  payment  of any  Performance
                              Unit Award, or otherwise  incurred with respect to
                              any other provisions of the Plan; or

                    (b)       Require  the  Participant  promptly  to remit  the
                              amount of such  withholding tax obligations to the
                              Corporation or the Subsidiary before acting on the
                              Participant's notice of exercise of a Nonqualified
                              Stock Option or before  taking any further  action
                              with respect to the  Nonqualified  Stock Option or
                              the  issuance of any  certificate  with respect to
                              any  shares of stock  awarded  under a  Restricted
                              Stock Award or a Nonqualified Stock Option.

          Subject to such rules as the Committee may adopt,  the Committee  may,
          in  its  sole  discretion,   permit  a  Participant  to  satisfy  such
          withholding tax obligations, in whole or in part, with shares of Stock
          of having an  equivalent  Fair Market Value or by electing to have the
          Corporation  or  Subsidiary   withhold   shares  of  Stock  having  an
          equivalent  Fair  Market  Value and that are  payable  under an Award;
          provided,  however,  that  if  the  Participant  is  a  Section  16(b)
          Participant,   such   Participant  must  comply  with  the  applicable
          provisions of Rule 16b-3 or its successor,  as then in effect,  of the
          General Rules and Regulations under the Securities and Exchange Act of
          1934, as amended.





                            SECOND AMENDMENT TO LEASE


     WHEREAS,  By Lease  Agreement  dated  January 11,  1993,  between  THOMAS L
KOSTER, INC., d/b/a Realvesco Properties, a Court Receiver, as Landlord, and HRM
CLAIM  MANAGEMENT,  as Tenant,  pertaining to the leased premise located at 5250
Lovers Lane, Portage, MI 49024.

     WHEREAS,  By First Amendment to Lease dated January 29, 1993,  Landlord and
Tenant modified the terms of the Agreement, and

     WHEREAS,  By a certain  Deed and  Purchase  Agreement  dated July 20, 1993,
Northwestern Life Insurance Co. as Landlord,  sold, transferred and assigned all
of its  interest,  rights  and  obligations  unto  Hinman-Trestlebridge  Limited
Partnership,  Successor  Landlord,  in the Trestlebndge  Complex including those
premises located at 5250 Lovers Lane, Portage, Ml 49024; and

     WHEREAS,  the parties now desire to further modify said Lease Agreement and
First Amendment to Lease; and

     NOW,  THEREFORE,  it is mutually  agreed  that the Lease dated  January 11,
1993, and First  Amendment to Lease dated January 29, 1993, is hereby amended as
follows:

1.   TERM:

     The term for purpose of this  Second  Amendment  shall be extended  for the
     period which commenced on July 1, 1993 and shall now expire June 30, 2001.

2.   BASE RENT :

     Exhibit C (attached to Lease Agreement) is amended as follows:

     a.   For the Fifth Year of the Lease Agreement, commencing July 1, 1997 and
          ending June 30, 1998, the annual minimum rental shall be THREE HUNDRED
          SIXTY-EIGHT    THOUSAND   EIGHT   HUNDRED   SIXTY-SEVEN   AND   75/100
          ($368,867.75) DOLLARS ($11.75 per rentable square foot of the premises
          per annum),  payable by Tenant in equal monthly installments of THIRTY
          THOUSAND SEVEN HUNDRED THIRTY-EIGHT AND 98/100 ($30,738.98) DOLLARS.

     b.   For the Sixth Year of the Lease Agreement, commencing July 1, 1998 and
          ending June 30, 1999, the annual minimum rental shall be THREE HUNDRED
          EIGHTY- FOUR THOUSAND FIVE HUNDRED SIXTY-FOUR AND 25/100 ($384,564.25)
          DOLLARS  ($12.25 per rentable  square foot of the premises per annum),
          payable by Tenant in equal monthly installments of THIRTY-TWO THOUSAND
          FORTY-SEVEN AND 02/100 ($32,047.02) DOLLARS.

     c.   The rental  obligation for the 7th and 8th years,  commencing  July 1,
          1999, shall be adjusted by the Cost of Living  Adjustment as described
          below.
<PAGE>

 3.  COST OF LIVING ADJUSTMENT:

     The monthly rent to be paid Landlord by Tenant shall be increased  annually
     effective on the  anniversary of the Seventh and Eighth years of this Lease
     by a  percentage  equal to the annual  percentage  increase in the Consumer
     Price Index. The base of the Index for computation of the increase, if any,
     shall be  forty-five  (45)  days  prior to the month in which the base year
     commences  (i.e.  May,  1999 and May,  2000).  The Index for the same month
     shall be compared  annually to determine  the  percentage  increase and the
     resulting  percentage  shall be applied to the monthly  rental rate then in
     effect to  determine  the  monthly  rent to be paid for the  ensuing  year.
     Landlord  shall notify  Tenant of any  increase in the monthly  rental rate
     resulting from such computation and Tenant shall pay Landlord the amount of
     such increase  retroactively to the effective date thereof (i.e. July, 1999
     and July 2000). Reference to the Cost of Living Index is to be the official
     Consumers  Price Index for Urban Wage Earners and Clerical  Workers for the
     United  States City  Average,  published by the Bureau of Labor  Statistics
     United States Department of Labor.

4.   The additional rent for Building  Operating  Expenses pursuant to Paragraph
     4(a) of the Lease Agreement is hereby deleted in its entirety. Tenant shall
     have no responsibility  for additional rent of Building  Operating Expenses
     which shall be deemed  waived by the  Landlord  entirely  for the  calendar
     years 1994 through and including 1997

5.   TAXES:

     The amounts due and payable by which building taxes exceed Base Year Taxes,
     pursuant to paragraph  4(b) of the Lease  Agreement  shall be deemed waived
     entirely for the calendar years 1994 (first full Base Year), 1995 and 1996.

6.   ABATEMENT:

     Upon  completion  and  execution  of this Second  Amendment,  Tenant  shall
     receive one (1) month full base rental  abatement  for the month of August,
     1997, toward improvements made thereon to the premises.

         In  all  other  respects,  the  terms,  conditions,   stipulations  and
covenants of the Lease  Agreement dated January 11, 1993, and First Amendment to
Lease dated January 29, 1993 are to be continued with like effect to all intents
and purposes as if contained in a new and formal lease agreement  including this
Second Amendment to Lease.

         This  Second  Amendment  to Lease is entered  into this 22 day of July,
1997.

WITNESS                               LANDLORD:
                                      HINMAN-TRESTLEBRIDGE, L.P.

Illegible                             By:      Illegible
                                      Its:     The Hinman Co. General Partner


WITNESS                               TENANT: HRM CLAIM MANAGEMENT

                                      By:      /s/Thomas P. Clark
                                      Its:     Chief Financial Officer



                            SIXTH AMENDMENT TO LEASE

     This Sixth  Amendment  to Lease is made and entered  into  this 18th day of
October,  1995,  by and between THE MUTUAL LIFE  INSURANCE  COMPANY OF NEW YORK,
hereinafter called  "Landlord",  and HEALTH RISK MANAGEMENT,  INC.,  hereinafter
called "Tenant".

     WHEREAS,  Landlord and Tenant entered into a lease  agreement  dated August
14, 1987 which was amended on October 8, 1987,  June 25, 1990,  January 8, 1992,
July  12,  1993  and May 12,  1994  (the  lease  agreement  and  amendments  are
hereinafter  collectively lease agreement  referred to as the "Lease"),  wherein
Landlord  leased to Tenant the Demised  Premises as defined in the Lease located
at 8000 West 78th Street, Edina, Minnesota (the "Building").

     WHEREAS,  Landlord and Tenant  mutually  desire to further  amend the Lease
with respect to base and  additional  rent for the Existing Space as hereinafter
provided.

     NOW THEREFORE. it is mutually agreed as follows:

1. Existing  Space Base Rent.  Section 4 of the Fifth  Amendment to Lease (which
amended  Section 3 of the August 14, 1987 lease  agreement)  is hereby  deleted.
Section 3 of the Lease is hereby  amended to provide the  following  schedule of
Base Rent for the Existing Space:

<PAGE>
                           Rentable
 Period                    Area             Per S.F.       Rate Monthly Rate
 1/1/95 - 6/30/95          51,872           $14.54            $62,851.57
 7/1/95 - 6/30/96          51,872           $14.79            $63,932.24
 7/1/96 - 6/30/97          51,872           $15.04            $65,012.91
 7/1/97 - 9/30/98          51,872           $35.29            $66,093.57

2. Section 6 of the Fifth  Amendment to Lease  (which  amended  Section 4 of the
August 14, 1987 lease  agreement) is hereby deleted.  For the period  commencing
January  1,  1995  and  continuing  for the  remaining  term of the  Lease,  the
introductory paragraph of Section 4 of the Lease shall read as follows:

         Operating Costs Adjustment. The Base Rent payable pursuant to Section 1
         of the  Sixth  Amendment  to Lease  is  predicated,  in  part,  upon an
         operating  cost "stop" for the  Building of $5.79 per  rentable  square
         foot.  Tenant shall pay to Landlord as additional rent for the Existing
         Space the amount derived by multiplying 51,872 (being the rentable area
         of the Existing Space)by the amount by which the total annual operating
         costs of the Building exceed $5.79 per rentable square foot.

3.  Section  4(B) of the Lease as  originally  agreed by Landlord  and Tenant on
August 14, 1987 is reinstated as to the Existing Space as of January 1, 1995 and
any contrary provisions of the Lease shall be disregarded as to such period.


<PAGE>


4. The parties  acknowledge that projected Operating Costs for 1995 are  $ 6.90.
Commencing  with rent due on January  1, 1995 and  continuing  until  Landlord's
projection shall be revised,  Tenant shall pay in addition to Base Rent adjusted
Operating Costs of $ l.ll per rentable square foot per month.

TENANT:                                     LANDLORD:
HEALTH RISK MANAGEMENT, INC.                THE MUTUAL LIFE INSURANCE
                                            COMPANY OF NEW YORK
BY:      /s/Thomas P. Clark                 BY:  Illegible
ITS:     Chief Financial Officer            ITS:     Vice President
DATE:    10/17/95                           DATE:    12/6/95



                           FOURTH AMENDMENT TO LEASE

     This Fourth  Amendment  to Lease is made and entered  into this 18th day of
October,  1995,  by and between THE MUTUAL LIFE  INSURANCE  COMPANY OF NEW YORK,
hereinafter called  "Landlord",  and HEALTH RISK MANAGEMENT,  INC.,  hereinafter
called "Tenant".

     WHEREAS,  Landlord and Tenant entered into a lease  agreement  dated August
14, 1987 which was amended on June 25, 1990,  January 8, 1992,  and May 12, 1994
(the lease agreement and amendments are hereinafter  collectively referred to as
the "Lease"),  wherein Landlord leased to Tenant the Demised Premises as defined
in  the  Lease  located  at  7900  West  78th  Street,  Edina,   Minnesota  (the
"Building").

     WHEREAS,  Landlord and Tenant  mutually  desire to further  amend the Lease
with respect to base and  additional  rent for the Existing Space as hereinafter
provided.

     NOW THEREFORE, it is mutually agreed as follows:

1. Existing  Space Base Rent.  Section 4 of the Third  Amendment to Lease (which
amended  Section 3 of the August 14, 1987 lease  agreement)  is hereby  deleted.
Section 3 of the Lease is hereby  amended to provide the  following  schedule of
Base Rent for the Existing Space:

<PAGE>
                           Rentable
 Period                    Area           Per S.F. Rate         Monthly Rate
 1/1/95 - 6/30/95          51,393           $14.54               $62,271.85
 7/1/95 - 6/30/96          51,393           $14.79               $63,341.87
 7/1/96 - 6/30/97          51,393           $15.04               $64,412.56
 7/1/97 - 9/30/98          51,393           $15.29               $65,483.25

2.  Section 6 of the Third  Amendment to Lease  (which  amended  August 14, 1987
lease agreement) is hereby Section 4 of the deleted.  For the period  commencing
January  1,  1995  and  continuing  for the  remaining  term of the  Lease,  the
introductory paragraph of Section 4 of the Lease shall read as follows:

         Operating Costs Adjustment. The Base Rent payable pursuant to Section 1
         of the  Fourth  Amendment  to Lease  is  predicated,  in part,  upon an
         operating  cost "stop" for the  Building of $5.79 per  rentable  square
         foot.  Tenant shall pay to Landlord as additional rent for the Existing
         Space the amount derived by multiplying 51,393 (being the rentable area
         of the Existing Space)by the amount by which the total annual operating
         costs of the Building exceed $5.79 per rentable square foot.

3.  Section  4(B) of the Lease as  originally  agreed by Landlord  and Tenant on
August 14, 1987 is reinstated as to the Existing Space as of January 1, 1995 and
any contrary provisions of the Lease shall be disregarded as to such period.


<PAGE>


4. The parties  acknowledge  that projected  Operating Costs for 1995 are $6.83.
Commencing  with rent due on January  1, 1995 and  continuing  until  Landlord's
projection shall be revised,  Tenant shall pay in addition to Base Rent adjusted
Operating Costs of $ 1.04 per rentable square foot per month.

TENANT:                                 LANDLORD:
HEALTH RISK MANAGEMENT, INC.            THE MUTUAL LIFE INSURANCE
                                        COMPANY OF NEW YORK
BY:      /s/Thomas P. Clark             BY:  Illegible
ITS:     Chief Financial Officer        ITS:     Vice President
DATE: 10/18/95                          DATE:    12/6/95





                               THIRD AMENDMENT TO
                    REVOLVING CREDIT AND TERM LOAN AGREEMENT

     THIS THIRD  AMENDMENT,  dated as of January 31,  1997,  amends and modifies
that  certain  Revolving  Credit and Term Loan  Agreement,  dated as of June 24,
1994, as amended by First Amendment to Revolving Credit and Term Loan agreement,
dated as of March 31, 1995 and Second  Amendment  to  Revolving  Credit and Term
Loan  Agreement  dated  as of  January  19,  1996  (as  so  amended,  the  "Loan
Agreement"),  between HEALTH RISK MANAGEMENT, INC., a Minnesota corporation (the
"Borrower") and FIRST BANK NATIONAL ASSOCIATION,  a national banking association
(the "Bank").  Terms not otherwise  expressly  defined herein shall the meanings
set forth in the Loan Agreement. 

                                    RECITALS

     WHEREAS,  The  Borrower  and the Bank desire to extend the  maturity of the
loan facilities as hereinafter set forth.

     NOW  THEREFORE,  for value  received,  the  Borrower  and the Bank agree as
follows. 

                  ARTICLE I - AMENDMENTS TO THE LOAN AGREEMENT

     1.1 Definitions.

          (a) The  definition of  "Termination  Date" is amended by deleting the
     date  "January 31, 1997" and  inserting the date "January 31, 1998" in lieu
     thereof.  

          (b) The  definition of  "Revolving  Credit  Commitment"  is amended by
     deleting   the   amount    "$2,500,000.00"   and   inserting   the   amount
     "$3,750,000.00"  in lieu thereof.  

     1.2 Confirmation of Security  Agreement.  The Borrower hereby reaffirms its
Security  Agreement,  dated as of June 24, 1994 (the "Security  Agreement")  and
further  agrees  that  the  Security  Agreement  secures  all of the  Borrower's
obligations  to the Bank,  including the Borrower's  obligations  under the Loan
Agreement, as amended by this Amendment. 

     1.3 Construction. All references in the Loan Agreement to "this Agreement",
"herein" and similar  references  shall be deemed to refer to the Loan Agreement
as amended by this Amendment 
<PAGE>

                  ARTICLE II - REPRESENTATIONS AND WARRANTIES

     To induce the Bank to enter into this  Amendment  and to make and  maintain
the Loans  under the Loan  Agreement  as amended  hereby,  the  Borrower  hereby
warrants and  represents  to the Bank that it is duly  authorized to execute and
deliver this Amendment,  and to perform its obligations under the Loan Agreement
as amended  hereby,  and that this Amendment  constitutes  the legal,  valid and
binding obligation of the Borrower, enforceable in accordance with its terms.

                        ARTICLE III- CONDITIONS PRECEDENT

     This  Amendment  shall become  effective on the date first set forth above;
provided,  however,  that the  effectiveness of this Amendment is subject to the
satisfaction  of each of the following  conditions  precedent:  

     3.1  Warranties.  Before and after  giving  effect to this  Amendment,  the
representations  and  warranties in ARTICLE Vll of the Loan  Agreement  shall be
true and correct as though made on the date hereof,  except for changes that are
permitted by the terms of the Loan  Agreement.  The execution by the Borrower of
this Amendment shall be deemed a  representation  that the Borrower has complied
with the foregoing  condition.  

     3.2 Defaults.  Before and after giving effect to this Amendment, no Default
or Event of  Default  shall  have  occurred  and be  continuing  under  the Loan
Agreement.  The  execution by the Borrower of this  Amendment  shall be deemed a
representation that the Borrower has complied with the foregoing condition.  

     3.3 Documents.  The following  shall have been delivered to the Bank,  each
duly executed and dated,  or certified,  as of the date hereof.  as the case may
be: 
          (a)  Amendment.  This  Amendment,  appropriately  completed  and  duly
     executed by the Borrower. 

          (b)  Resolutions.  Certified  copies  of  resolutions  of the Board of
     Directors of the Borrower authorizing or ratifying the execution,  delivery
     and  performance,  respectively,  of this  Amendment  and  other  documents
     provided  for in this  Amendment.  

          (c)  Consents.  Certified  copies  of  all  documents  evidencing  any
     necessary corporate action,  consent or governmental or regulatory approval
     (if any) with respect to this Amendment 

          (d)  Incumbency and  Signatures.  A certificate of the Secretary or an
     Assistant  Secretary of the Borrower certifying the names of the officer or
     officers  of the  Borrower  authorized  to sign  this  Amendment  and other
     documents  provided for in this  Amendment,  together  with a sample of the
     true signature of each such officer.

          (e) Certificate of Incorporation and By-laws.  A certified copy of any
     amendment or restatement of the Certificate or Articles of Incorporation or
     the  By-laws of the  Borrower  made or entered  following  date of the most
     recent certified copies furnished to the Bank. 
<PAGE>

          (f)  Confirmation  of Security  Agreement.  A Confirmation of Security
     Agreement,   appropriately   completed  and  duly  executed  by  HRM  Claim
     Management,  inc. 

          (g)  Confirmation  of Security  Agreement.  A Confirmation of Security
     Agreement,  appropriately  completed  and duly  executed by  Institute  for
     Healthcare Quality, Inc.

          (h)Confirmation  of Security  Agreement.  A  Confirmation  of Security
     Agreement,  appropriately  completed and duly  executed by Health  Resource
     Management, Ltd. 

                              ARTICLE IV - GENERAL

     4.1 Expenses. The Borrower agrees to reimburse the Bank upon demand for all
reasonable  expenses (including  reasonable  attorneys' fees and legal expenses)
incurred  by the Bank in the  preparation,  negotiation  and  execution  of this
Amendment  and any other  document  required to be  furnished  herewith,  and in
enforcing the  obligations  of the Borrower  hereunder,  and to pay and save the
Bank  harmless  from all  liability  for any stamp or other  taxes  which may be
payable  with  respect to the  execution  or delivery of this  Amendment,  which
obligations of the Borrower shall survive any termination of the Loan Agreement.


     4.2 Counterparts. This Amendment may be executed in as many counterparts as
may be deemed  necessary or convenient,  and by the different  parties hereto on
separate  counterparts,  each of  which,  when so  executed,  shall be deemed an
original  but all  such  counterparts  shall  constitute  but  one and the  same
instrument.  

     4.3  Severability.  Any provision of this Amendment  which is prohibited or
unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective
to the extent of such prohibition or unenforceability  without  invalidating the
remaining  portions hereof or affecting the validity or  enforceability  of such
provisions  in any  other  jurisdiction.  

     4.4 Law.  This  Amendment  shall be a  contract  made under the laws of the
State of Minnesota, which laws shall govern all the rights and duties hereunder.

     4.5  Successors:  Enforceability.  This Amendment shall be binding upon the
Borrower and the Bank and their  respective  successors  and assigns,  and shall
inure to the benefit of the Borrower and the Bank and the successors and assigns
of the Bank.  Except as hereby amended,  the Loan Agreement shall remain in full
force and  effect and is hereby  ratified  and  confirmed  in all  respects.  IN

     WITNESS  WHEREOF,  the parties  hereto have  caused  this  Amendment  to be
executed by their respective  officers  "hereunto duly authorized as of the date
first written above.

                                   HEALTH RISK MANAGEMENT. INC.
                                   
                                   By:      /s/ Thomas P. Clark
                                   Title:   CFO

                                   FIRST BANK NATIONAL ASSOCIATION

                                   By:      Illegible
                                   Title:   Illegible




                                                        
                         MANAGED CARE SERVICE AGREEMENT

         This  Agreement is made and entered into as of the 29th day of October,
1996,  by and between  HEALTH RISK  MANAGEMENT,  INC.,  a Minnesota  corporation
having  offices  at  8000  West  78th  Street,   Minneapolis,   Minnesota  55439
(hereinafter  "HRM"),  and KEYSTONE  MERCY HEALTH  PLAN,  having  offices at 200
Stevens Drive, Philadelphia, Pennsylvania 19113 (hereinafter "KMHP").

         WHEREAS,  KMHP  desires to utilize  certain HRM  systems,  software and
resource  management  and to engage HRM to provide  certain  related health care
cost management  services to KMHP with respect to KMHP participating  members to
whom managed  health care services are delivered  under KMHP programs  (each,  a
"Program");

         WHEREAS,  KMHP desires to utilize HRM staff to perform  certain  health
care cost management services for an indefinite period of time;

         WHEREAS,  this  Agreement is being entered into in an effort to enhance
KMHP's  utilization  management  staff skills and provide them with the tools to
provide better services to KMHP members; and

         WHEREAS,  HRM is willing to accept such  engagement in accordance  with
the terms and conditions set forth below

         NOW  THEREFORE,  in  consideration  of  the  premises  and  the  mutual
covenants  and  promises  set  forth  below,  and for  other  good and  valuable
consideration the receipt and sufficiency of which is hereby  acknowledged.  the
parties agree as follows:

1.        Definitions

          a.  "Covered  Member" shall mean  individuals  residing in the Service
Area enrolled for medical  benefits under a Program and determined in accordance
with KMHP's policies and procedures to be covered by this  Agreement,  from time
to time.

          b. "DPW" shall mean the  Pennsylvania  Department of Public Welfare or
its successor agency.

          c. "DPW  Contract"  shall mean the  contract(s)  with DPW  pursuant to
which KMHP  operates  its  Pennsylvania  managed care  plan(s),  either as prime
contractor or as a subcontractor to the prime contractor with DPW.

          d. "Effective Date" shall mean November 9th, 1996.

          e. "KMHP" shall mean  Keystone  Mercy  Health Plan and its  designated
affiliates.

          f. "License Agreement" shall mean that certain QualityFIRST(R) License
Agreement  dated as of July 11, 1996 between KMHP and Institute  for  Healthcare
Quality, Inc. ("IHQ").

          g.  "Service   Area"  shall  mean  the   following   area  within  the
Commonwealth  of  Pennsylvania:  Philadelphia  County;  Bucks  County;  Delaware
County;   Montgomery  County;  Chester  County;  Lehigh  County;  Berks  County;
Lancaster County and any other areas designated by KMHP.

2.        General Agreement - Provision of Services

          a. KMHP hereby  authorizes HRM, and HRM hereby agrees,  to provide the
managed care services  listed on the attached  Schedule 2, as modified from time
to time, and otherwise specified in this Agreement.  In furtherance thereof, HRM
will advise and assist KMHP in the development,  implementation and operation of
utilization and medical cost management  programs  including those using the HRM
systems,  guidelines  and criteria.  In accordance  with policies and procedures
developed by KMHP in  consultation  with HRM, HRM will review cases  referred by
KMHP and make  recommendations  as to medical necessity and  appropriateness  of
treatment plans, utilization and alternative treatment modalities,  and HRM will
further assist in the training of KMHP staff in the  implementation  and uses of
the QualityFIRST(R) guidelines and other related HRM systems


<PAGE>

         b. To the  extent  that this  Agreement  contains  provisions  or terms
inconsistent  with any portion of the Schedules,  the provisions or terms of the
applicable schedule shall control.

         c. Except as otherwise provided herein,  KMHP agrees to pay HRM for the
managed  care  services  described  above in  accordance  with Section 4 of this
Agreement.

3.       Further Agreements

         a. HRM will develop and make  available  to KMHP and its  participating
providers a summary of the QualityFIRST(R) medical management guidelines that is
suitable for clinicians and reasonably  adequately  describes the guidelines and
criteria used therein.  In the event DPW or other applicable  regulatory  agency
requires distribution to providers of more detailed or different descriptions of
utilization   management  guidelines  or  criteria,   HRM  will  assist  in  the
preparation of such a description that will comply with any such requirements.

         b. HRM will review cases and make its findings  within time frames that
shall be mutually agreed upon by the parties. The parties shall further mutually
agree upon and comply with  standards for  information  regarding each case that
will be  collected  and  maintained,  procedures  and media for the  storage and
transmittal of such information  between the parties,  and the contents and time
frames for reports thereon.

         c. KMHP is responsible for determining Covered Member eligibility.  HRM
may rely on information  supplied by KMHP concerning Covered Member eligibility,
and KMHP will hold HRM harmless  from any  liability  arising as a result of any
inaccuracies in the eligibility information supplied by KMHP. Further, KMHP will
transfer daily to HRM  electronic  eligibility  information  in a  configuration
mutually agreed upon by the parties hereto.

         d. KMHP shall  establish  from time to time and  maintain  policies and
procedures by which its providers may seek and obtain prompt review by KMHP of a
recommendation or determination  concerning  Covered Members whose proposed plan
of treatment or referral has been determined not to be medically necessary. KMHP
may reverse a finding made by HRM whether or not the provider has appealed.

         e. HRM will not be liable to KMHP with respect to health care  services
sought or obtained by any Covered Member that are subsequently  determined to be
ineligible  for the coverage or benefits of a Program.  HRM shall be entitled to
rely on any  determination  by KMHP that any person or any health care  services
are ineligible for the coverage or benefits of a Program.

         f. KMHP and HRM will keep  confidential  and not  disclose to any third
parties the terms,  conditions,  content and substance of this Agreement  unless
required to disclose the same to or by regulatory authorities or by operation of
law and except to the extent disclosure is necessary for such party to carry out
its duties under this  Agreement.  The parties hereby consent to KMHP furnishing
this Agreement to DPW.

          g. HRM will  operationalize the Mercy Health Plan Missions and Values,
as defined on Schedule 4, into the KMHP program.

          h.  KMHP's  Chief  Medical  Officer,  and his staff at KMHP shall have
responsibility  for oversight of the quality of health care  delivered to KMHP's
members. From a quality point of view, KMHP shall review over/under  utilization
of  services,  and KMHP  and HRM  shall  implement  corrective  action  plans in
response to those reviews.


<PAGE>

          i. All  utilization  criteria,  guidelines and procedures  used in the
course of this  Agreement  will be  established  by or otherwise  subject to the
prior approval of, and  continuing  review and revision by, KMHP and will comply
with the requirements of the DPW and other regulatory requirements.

         j.  The  KMHP  utilization  management  employees  transferred  to  and
employed by HRM to perform  services  under this Agreement will receive from HRM
their present  levels of  compensation  and will be employed and utilized by HRM
solely  to  perform  services  for  KMHP.  Initially,  HRM will  make  offers of
employment to at least 33 individuals for employment in the Philadelphia office.
Thereafter, HRM will employ at least the minimum staffing otherwise specified in
this Agreement.  All HRM staff located in  Philadelphia  will be located at KMHP
offices,  and KMHP will provide adequate space,  office equipment,  supplies and
furniture at no additional cost to HRM, (the cost of such facilities having been
incorporated into the compensation  arrangements  hereunder).  HRM and KMHP will
use their  best  efforts to  maintain  continuity  of staff at the  Philadelphia
location.

         k. KMHP and HRM  anticipate a termination  of the managed care services
rendered by HRM, with a continuation of the relationship between the parties for
the  QualityFIRST(R)  guidelines,  AutoPILOT(SM) system and resource  management
components. In the event of such a transition, the following terms shall apply:

               i. KMHP shall  give HRM at least one  hundred  eighty  (180) days
advance  written  notice of its intent to  transition  the managed care services
function on a date to be specified in such written notice ("Transition Date").

               ii. In  consideration  of such  transition  of the  managed  care
services,  KMHP  shall pay to HRM a sum(s)  sufficient  to cover the cost of the
following items:

                    (1) Two (2)  months  of  gross  salary  of  HRM's  dedicated
Minneapolis staff (i.e.,  full-time  equivalents  ["FTEs"]) then working on KMHP
services; and

                    (2) Usage fees  calculated  at $0.11 per Covered  Member per
month (based on the number of Covered  Members as of the Transition  Date),  and
shall be  payable  monthly  to HRM for the six (6) month  period  following  the
Transition Date.

              iii.  Transition  of   the managed care services  function of this
Agreement pursuant  to this  Section (1) shall  terminate  as of the  Transition
Date the utilization  management  fee and (2) shall  not  terminate  the License
Agreement,  the  AutoPILOT(SM)  and   computer  usage  fees,  and  the  resource
management fees between the parties hereto, and such fees shall remain in effect
until December 31,  2001, and shall  continue  under the  terms  and  conditions
set forth in Schedule 1 and the License Agreement.

          Notwithstanding any other provision of this Agreement to the contrary,
KMHP may give the notice  described  in clause (i) of this  subsection  (k) of a
termination  of managed care services at any time during the term hereof and the
parties  recognize  that,  accordingly  the Transition  Date may be earlier than
January 1. 1999.

          l. KMHP shall rehire,  at the Transition  Date or upon  termination of
this Agreement as provided in Section 11 (h) hereof, HRM's Philadelphia staff at
their then  current  salaries,  and HRM agrees that prior  thereto they will not
reassign the Philadelphia staff to provide services other than to KMHP.

          m. HRM will take steps to ensure that it is knowledgeable of the needs
and concerns of KMHP  providers  and members.  KMHP will develop  mechanisms  to
review with HRM  complaints  from its members and  providers,  and HRM will,  in
conjunction  with KMHP,  develop  strategies to address  problems and complaints
from the community.


<PAGE>

          n. HRM shall at all times during the term of this Agreement  maintain,
at its expense,  insurance coverages of the following types and minimum amounts:
comprehensive  general  liability for $2,000,000;  professional and managed care
liability for $10,000,000;  and Workers'  Compensation in amounts as required by
applicable laws. HRM shall name KMHP as an additional  insured on such coverages
and  furnish to KMHP  evidence  of such  coverages  prior to  implementation  of
services hereunder and otherwise upon request of KMHP.

          o. All business and medical records relating to the operations of KMHP
shall be and remain the sole property of KMHP.

          p. HRM will allow KMHP,  and KMHP will allow HRM, or their  respective
appointed  representatives  access to books and records  during normal  business
hours for the purpose of auditing the services  provided  under this  Agreement,
upon  reasonable  prior  notice  from KMHP or HRM.  HRM or KMHP will  allow such
access to, and furnish such  information as may be requested by  representatives
of appropriate governmental agencies.

          q. The parties shall at all times  operate in accordance  with the DPW
Contract and NCQA and URAC requirements and shall cooperate in and abide by such
oversight programs and procedures as KMHP shall adopt pursuant to NCQA, URAC, or
DPW or other regulatory requirements.

          r.   Nothing  in  this   Agreement   shall  be   construed  to  impose
responsibilities  on HRM or KMHP to provide  any  services  in  connection  with
family  planning  services or services  having the purpose of the  prevention or
termination of pregnancy including without limitation  abortion,  tubal ligation
or vasectomy.

          s.  Whenever  practicable,  HRM will use its best  efforts  to utilize
KMHP's staff physicians for physician review services performed pursuant to this
Agreement;  provided, however, that each KMHP staff physician who HRM determines
is qualified as a physician  reviewer under HRM's usual standards and processes,
will perform such  physician  review  services in  accordance  with the standard
policies and procedures  established  hereunder.  HRM will reimburse KMHP at the
rate of one  hundred  dollars  ($100.00)  per  hour for  each  hour of  services
rendered for such  physician  review  services.  KMHP and HRM agree to establish
mutually  acceptable   procedures  for  using  KMHP's  physicians  as  physician
reviewers.

          t. HRM agrees to establish a process for informing and consulting with
KMHP's Director of Human Resources  concerning any disciplinary actions proposed
to be taken by HRM with respect to HRM's  Philadelphia staff which process shall
include the prior consent by such an employee to disclosures by HRM to KMHP. HRM
will use its best efforts to keep KMHP's Director of Human Resources informed of
such actions,  but reserves the right to make the ultimate  decision  concerning
the status of employment for all of HRM's Philadelphia staff.

          u.  For a  period  of one  (1)  year  commencing  on the  date of this
Agreement and ending on its first anniversary, HRM shall not contract to perform
or deliver services similar to those performed by HRM hereunder for or on behalf
of  a  health   maintenance   organization,   health  insurer  or  managed  care
organization  providing  health  coverage  or benefits  with  respect to Medical
Assistance  recipients residing in the initial Service Area; provided,  however,
that if the number of Covered  Members  falls  below  150,000 at any time during
said  one  year  period,  HRM may,  by  written  notice  to KMHP  terminate  the
prohibition under this Section 3.u. on such contracts.


<PAGE>

          v. KMHP shall,  and HRM shall and shall cause IHQ to,  comply with and
fulfill its  obligations and duties under the License  Agreement.  The breach of
such obligation  under the License  Agreement shall  constitute a breach of this
Agreement.  The parties  understand  that upon the termination of this Agreement
either  party may at its option  terminate  the License  Agreement  upon written
notice to the other  party.  The  exercise  of such  option by a party shall not
constitute a waiver of any rights or remedies of such party under this Agreement
or the License Agreement.

4.        Service Fees

          a. In  consideration of the provision of services by HRM to KMHP, KMHP
shall pay to HRM the fee  amounts and  expense  reimbursements  set forth in the
attached Fee Schedule attached hereto as Schedule 1.

          b. The fees set  forth in  Schedule  1 will  remain  in  effect  until
December 31, 2001. For each twelve (12) month term beginning  after December 31,
2001, HRM may raise its fees,  effective as of the beginning of a calendar year,
upon one hundred  eighty (180) days  written  notice to KMHP prior to the end of
the current  calendar  year.  Any price  increase  will not be effective if such
notice is received later than one hundred eighty (180) days prior to that date.

          c. All fees are subject to year-end  audit and  reconciliation  by the
parties.  Any rights or obligations to review,  audit,  adjust or reconcile fees
will survive this Agreement for a period of twelve (12) months.

          d. Fees will be invoiced on an estimated basis in advance on or before
the tenth day of each month for the following  service month and will be due and
payable on the first day of each service  month.  HRM will  reconcile  estimated
fees  to  actual  fees on the  basis  described  in  Schedule  1 as  eligibility
information is available. Such reconciliations will normally be completed within
thirty (30) to forty-five (45) days of the end of each service month. If service
fees are not paid within  fourteen  (14) days of the due date,  such  nonpayment
shall  constitute  a  material  breach of this  Agreement  entitling  HRM to the
remedies set forth in Section 11 of this Agreement.

          e. For fee calculation  purposes,  the number of Covered Members shall
be  calculated  in  accordance  with KMHP's  records and will be reconciled on a
monthly  basis.  The  deletion  or addition  of a Covered  Member  shall only be
effective in the month in which HRM receives notice from KMHP of the termination
or addition of that Covered Member's  eligibility under the Plan. HRM shall then
adjust its service fees for the actual month in which such notice of termination
of eligibility is received from KMHP and  prospectively for the months following
thereafter.

5.        Relationship of the Parties

          HRM and KMHP  agree  that  HRM is an  independent  contractor  and its
employees will at all times be under its sole direction and control.

6.        Representations. Warranties and Covenants

          Both HRM and KMHP hereby  represent,  warrant and covenant to and with
one another as follows:

          a. HRM and KMHP are fully  authorized  to  execute  and  deliver  this
Agreement and to bind  themselves to perform fully their  respective  duties and
obligations under this Agreement.

          b. HRM and KMHP and their designated  agents will use any confidential
Covered Member  information solely to perform their respective duties hereunder,
develop  statistical  information and resolve  administrative  issues concerning
medical benefits.


<PAGE>

          c. KMHP will  comply  with  applicable  state  and  federal  statutes,
regulations,  rulings  and  judicial  and  administrative  orders  and HRM  will
likewise  comply with  respect to  provision  of the  services  pursuant to this
Agreement.  In furtherance  thereof, HRM shall obtain and maintain any licenses,
registration,  qualification,  or other authorization required by law or the DPW
Contract to perform its obligations hereunder.

7.        Non-Interference with the Physician-Patient Relationship

          Nothing  contained  herein shall be  construed  to interfere  with the
physician-patient relationship. All parties agree that HRM has not been retained
to  diagnose  or  treat  individual  Covered  Members.  The  determinations  and
recommendations  made by HRM are not  controlling  or binding  upon KMHP in KMHP
reaching  decisions  concerning  the  existence  or extent of  benefit  coverage
available to the Covered Member.  The decision to provide treatment or to make a
specialist  referral that has not been  determined to be medically  necessary or
appropriate or has not been recommended remains with the attending physician and
the  Covered  Member,  and  the  decision  to pay  for  such  treatment  remains
ultimately  with KMHP. In the event that HRM has determined that a proposed plan
of  treatment  or  referral  is not  medically  necessary  or  appropriate,  the
attending  physician  and/or the Covered  Member  shall have the right to seek a
prompt review by KMHP of HRM's  determination or recommendation  pursuant to the
policies and procedures to be  established  and maintained by KMHP in accordance
with  Section 3.b. of this  Agreement.  Further,  Covered  Members will have the
right to file a grievance in  accordance  with the DPW  Contract and  regulatory
requirements.

8.        Confidentiality

          a. Covered Member Information

               i.  HRM  agrees  to keep  confidential  any  information  that it
receives  in the course of  performing  services  under this  Agreement,  to the
extent such  information  identifies  a  particular  Covered  Member;  provided,
however,  that HRM may retain and use for its database and statistical  purposes
any information that HRM obtains concerning the costs charged,  procedures used,
or  treatments  employed in treating any Covered  Member so long as the retained
information does not disclose the identity of that Covered Member.

               ii. HRM agrees that it will not transfer any of such KMHP data to
any third parties.

               iii.  KMHP  agrees to  provide  reasonable  assistance  to HRM in
obtaining  authorizations  or  releases  from  Covered  Members  and  contracted
providers as necessary to permit HRM to perform its obligations  hereunder.  HRM
shall have no  obligation  to provide  services  hereunder  with  respect to any
Covered Member to the extent such  authorizations  or releases are necessary and
are not obtained from such Covered Member.

               iv. HRM agrees,  subject to any limitations imposed by applicable
statutes, regulations or judicial decisions, to release to KMHP written provider
medical records that HRM receives in the course of providing services hereunder;
statements of the outcome of HRM's  medical  review  activities  and the reasons
therefore,  in the case of any  determinations by HRM that proposed medical care
is partially or entirely  inappropriate  or  unnecessary;  and written  provider
medical records  submitted in appealing any decision made by HRM,  together with
any alteration in such decision by HRM.


<PAGE>

          b. HRM Proprietary Information

          KMHP recognizes that HRM is able to meet its obligations  only because
it  has  developed  and  maintained  (i)  a  unique  pool  of  information  (the
"Databases")  concerning  prospective  and  retrospective  pricing  for  various
medical services and (ii) unique methods (the "Service Methods") for processing,
utilizing and delivering such information and performing its services hereunder.
KMHP further  recognizes  that the sources and contents of the Databases and the
nature and  constituents  of the Service  Methods are  essential  to HRM and its
business. In recognition of the foregoing, KMHP for itself, its affiliates,  its
officers, employees and agents, hereby agrees to retain in strictest confidence,
and refrain from unauthorized use of, all proprietary information concerning the
Databases and Service Methods provided to it or obtained by it after the date of
this Agreement,  except as required by applicable laws or the DPW Contract.  HRM
may, prior to disclosing any  information  deemed  confidential by HRM, and as a
condition  to such  disclosure,  require  the  recipient  to  execute  a written
agreement  to  retain  in the  strictest  confidence  and to  refrain  from  any
unauthorized use of any confidential or proprietary  information  concerning HRM
that he or she may obtain,  directly or  indirectly,  from HRM or its  officers,
employees and agents.

          In addition to the foregoing,  each party agrees to preserve and cause
its affiliates to preserve the  confidentiality of all Confidential  Information
(as hereinafter defined) of the other party and its affiliates which is obtained
in connection with this Agreement, and shall not, and shall cause its affiliates
not to, without the prior written  consent of the other party,  disclose or make
available to any person,  or use for its own benefit other than as  contemplated
by  this  Agreement,  or as  required  by law  or the  DPW  Contract,  any  such
Confidential  Information of the other party or its affiliates.  For purposes of
this section,  "Confidential  Information" shall mean information  pertaining to
the business of either  party,  or their  respective  affiliates,  which is: (i)
actually confidential; and (ii) disclosed at the request of, or with the consent
of, the receiving party; provided,  however, that all financial records, medical
utilization  and expense data,  provider  information  and rates,  marketing and
other business  methods and systems,  and member records of each party and their
respective affiliates,  shall be deemed Confidential Information;  and, provided
further,  that Confidential  Information shall not include any information which
is or becomes  publicly  available or was known to the receiving  party prior to
its disclosure hereunder.


9.        Communications with Covered Members and KMHP Providers

          KMHP shall review and approve  before use any and all forms of written
communication by HRM to Covered Members or to KMHP participating  providers.  To
the extent that KMHP undertakes general  descriptions of utilization  management
policy or otherwise  engages in  communications  with respect to HRM services to
Covered  Members  or KMHP  participating  providers,  KMHP  will  provide  HRM a
reasonable  period of time in which to review such  communications in advance of
their  distribution.  HRM will not be bound by misstatements  about its services
that result from the failure of KMHP to comply with such review  requirement  or
with  respect  to  which  HRM  has  furnished  timely  notice  to  KMHP  of  its
disagreement.  KMHP intends to  continually  inform  members and  providers,  as
appropriate,  of  changes  in its  utilization  management  program  in a timely
manner.

10.       Term

          The initial term of this  Agreement  shall  commence on the  Effective
Date and continue through December 31, 2001. Thereafter,  this Agreement will be
automatically  renewed for successive twelve (12) month terms, unless terminated
as provided below.


<PAGE>

11.       Termination

          a.  Termination  at End of  Term.  Either  party  may  terminate  this
Agreement at the end of the initial term (December 31, 2001) or any renewal term
hereof by giving  written  notice of intent to  terminate  to the other party at
least one  hundred  twenty  (120)  days  prior to the end of the  initial or any
renewal term.

          b. Termination for Breach of Non-Payment Obligations. Either party may
give  notice  of  intent  to  terminate  this  Agreement  at any  time  upon the
occurrence  of a  material  breach by the other  party of any  material  term or
obligation  of this  Agreement,  other than a payment  obligation  specified  in
Section 11.c.  below,  by providing  written  notice of the claimed  breach with
sufficient  factual  detail to permit the other  party to clearly  identify  and
investigate  the claimed  breach.  If the recipient of the notice of breach does
not respond within fifteen (15) days of the date of notice of such breach with a
written  explanation of cure or a written  rebuttal of the claimed breach,  this
Agreement will terminate upon thirty (30) days written notice of termination. If
such a written  explanation of cure or written rebuttal has been provided within
the specified period,  but such breach has not been cured within sixty (60) days
of the  original  notice of breach,  or, if the  breaching  party  shall fail to
diligently  proceed  to cure  such  breach  within a  reasonable  period of such
notice,  the  non-breaching  party  may,  at its  sole  option,  terminate  this
Agreement upon ninety (90) days written notice to the breaching  party.  Failure
of either  party to  exercise  such right to  terminate  shall not  operate as a
waiver thereof or preclude any other or further exercise of such right.

          If the  breaching  party  defaults  in  the  performance  of the  same
obligation with respect to which a notice of claimed breach and cure thereof had
previously  occurred,  and written notice of such subsequent  claimed breach was
given by the  non-breaching  party  within six (6)  months of the next  previous
notice of claimed breach,  then the non-breaching party shall have the option to
terminate this Agreement upon thirty (30) days written notice without  affording
an additional opportunity to the breaching party to cure such claimed breach.

         c. Termination for Breach of Payment Obligations. Either party may give
notice of intent to terminate  this Agreement at any time upon the occurrence of
a material breach by the other party of any material,  payment  obligation under
Section 4 or Schedule 1 of this  Agreement  by providing  written  notice of the
claimed  breach  with  sufficient  factual  detail to permit the other  party to
clearly  identify and investigate  the claimed  breach.  If the recipient of the
notice of breach does not respond within fifteen (15) days of the date of notice
of said breach with a written  explanation of cure or a written  rebuttal of the
claimed  breach,  this  Agreement  will  terminate upon thirty (30) days written
notice of termination. If a written explanation of cure or a written rebuttal of
the  claimed  breach has been  provided  within the  specified  period,  but the
material  breach of a financial  obligation has not been cured within sixty (60)
days of the original  notice of the material  breach,  or if the breaching party
shall  fail to  diligently  proceed  to  cure  such  material  breach  within  a
reasonable  period following such notice of material breach,  the  non-breaching
party may, at its sole option, immediately terminate this Agreement upon written
notice to the breaching  party.  Failure of either party to exercise such rights
to  terminate  shall not operate as a waiver  thereof or  preclude  any other or
further exercise of such rights.


<PAGE>

         d.  In the  event  the  DPW or any  other  governmental  agency  having
jurisdiction  should require alteration or modification of any term or condition
of this  Agreement,  or in the  performance  of this  Agreement by either of the
parties  hereto,  or  should  there be a change in law,  regulation,  or the DPW
Contract  affecting  the conduct of either party  hereunder,  and in the further
event that such  alteration,  modification  or change  would  have a  materially
adverse effect on the interests of a party hereto directly or as a result of the
impact of such  alteration,  modification  or change on the  performance of this
Agreement, or the operations,  financial condition or business prospects of such
party,  the party hereto so affected may give written  notice to the other party
hereto  setting  forth its  objection to such  alteration  or  modification,  or
advising it of the change of law, and may request mutual  consultation  with the
other  party  hereto  relative  to the same.  Not later than ten (10) days after
dispatch by a party of such notice,  the parties shall discuss in good faith the
possibilities  of a mutually  satisfactory  resolution of this issue;  provided,
however,  that in the event the parties fail to reach written  agreement  upon a
mutually  satisfactory  resolution within forty-five (45) days after the date of
dispatch  of the notice,  the party  which has given such notice  shall have the
right to terminate  this  Agreement  upon sixty (60) days written  notice to the
other party.

         e. If any of the  following  events occur:  (i) Net Inpatient  Days Per
Thousand  exceeds  the Net  Inpatient  Days Goal (as each  such term is  defined
below) in 1997 or in 1998;  (ii) KMHP ceases to operate  under a DPW Contract or
otherwise  terminates doing business in the Service Area; (iii) a sale of HRM or
of all or substantially  all of HRM's assets;  (iv) a merger or consolidation of
HRM or a change  of  direct  or  indirect  control  of HRM or a change  of HRM's
executive  management;  or (v) HRM, or an affiliate of HRM or an entity in which
HRM holds an equity or ownership  interest,  is a competitor of KMHP,  then KMHP
may terminate the Managed Care Service  Agreement  with at least sixty (60) days
written notice to HRM; provided,  however, except for a termination under clause
(iii),  (iv) or (v)  above,  KMHP  shall  pay the cost of  termination,  with no
further obligation of any kind to HRM, as follows:

               i. Two (2) months of gross salary of HRM's dedicated  Minneapolis
staff (i.e., full-time equivalents ["FTE's"] then working on KMHP services).

               ii. Usage fees  calculated at $0.11 per Covered  Member per month
for a six (6) month period after the termination date.

          For the purposes of this  subsection,  an entity shall be considered a
competitor of KMHP if such entity is engaged in, has agreed to engage in, or has
submitted a proposal or filing to a governmental agency or other party to engage
in the  provision of managed care services to Medical  Assistance  recipients in
the Service Area.

          For purposes of this  subsection,  the term  "affiliate" of any entity
shall mean a party that directly or indirectly  controls,  is controlled  by, or
under common control with such entity.

          For the purposes of this  subsection,  "Net Inpatient Days" shall mean
the gross  inpatient days for Covered Members minus inpatient days subject to or
not reimbursed due to coordination of benefits, medical denials,  administrative
denials,  and  reinsurance.  There shall be excluded from inpatient days for the
purposes  of this  definition  behavioral  health  inpatient  stays and stays of
newborns  except  detained  baby  days  and  there  shall be  included  stays in
hospital, rehabilitation, SNF, subacute and other inpatient facilities.

          "Net  Inpatient  Days Per Thousand"  with respect to any calendar year
shall  equal the total Net  Inpatient  Days for such year  divided  by an amount
equal to (i) the total  Covered  Member months for such calendar year divided by
twelve (12), divided by (ii) 1.000.


<PAGE>

          "Net Inpatient Days Goal" shall mean (i) with respect to calendar year
1997,  503 Net Inpatient  Days Per Thousand,  and (ii) with respect to 1998, 440
Net Inpatient Days Per Thousand.

          f. After December 31, 1997, if KMHP desires to cancel all  obligations
remaining  with HRM through the  expiration  of the Agreement for any reason not
otherwise  specified in this Section 11, KMHP may, with ninety (90) days written
notice to HRM,  cancel all obligations to HRM with a lump sum payment by KMHP of
the following:

               i. Two (2) months of gross salary of HRM's dedicated  Minneapolis
staff (i.e., full-time equivalents ["FTE's"] then working on KMHP services.

               ii. Usage fees  calculated at $0.11 per Covered  Member per month
for a six (6) month period after the Transition Date

               iii.  An early  termination  fee of the  lesser  of a.) 24 months
multiplied  by the minimum  Covered  Members  (125,000)  multiplied by $1.25 per
Covered  Member  per  month;  or b.) the  number  of months  remaining  from the
termination date to December 31, 2001, multiplied by the minimum Covered Members
(125,000) multiplied by $1.25 per Covered Member per month.

          g.  Either  party may at its  option  terminate  this  Agreement  upon
written notice to the other party in the event of the termination of the License
Agreement.  The  exercise of such option  shall not  constitute  a waiver of any
party's other rights or remedies under this Agreement or the License Agreement.

          h. Upon the termination of this Agreement,  KMHP shall rehire,  at the
termination  date,  HRM's  Philadelphia  staff,  if any,  at their  then-current
salaries.

12.       Indemnification

          a. Each party agrees to  indemnify  and defend the other party and its
affiliates and their officers,  directors and employees,  and hold them harmless
from any and all losses,  costs,  claims,  demands,  damages and attorneys' fees
incurred  by the  party  to be  indemnified,  arising  out of or  caused  by any
negligent  act or omission,  fraud,  wrongful  conduct or any other  intentional
misconduct committed by the indemnifying party, its directors, officers, agents,
contractors, or employees.

          b. In the  event a claim is made or a  lawsuit  is filed  against  any
party  entitled  to  indemnification  under  this  paragraph,  that  party  (the
"Indemnified Party") will give the other party (the "Indemnitor") written notice
of the  lawsuit  within  five  (5) days  after  the  claim is first  made or the
complaint  is served.  Within  seven (7) days after  receipt of such notice (the
"Notice  Period"),  the Indemnitor will notify the Indemnified Party (i) whether
or not it disputes the  liability of the  Indemnitor  to the  Indemnified  Party
hereunder  with  respect  to such claim or  demand,  and (ii)  whether or to the
extent to which the Indemnitor will defend the claim or suit, and retain counsel
reasonably  acceptable to the  Indemnified  Party.  In the event the  Indemnitor
elects  not to defend  the  Indemnified  Party  against  such  claim or fails to
provide the notice  required  above within the Notice  Period,  the  Indemnified
Party may, at its option,  retain  counsel and  undertake its own defense of the
lawsuit;  provided,  however,  that the entire  matter,  including  the costs of
defending the claim or action,  shall be preserved for submission to arbitration
pursuant  to  Section  14 of  this  Agreement  by  either  party  following  the
conclusion and disposition of the claim or lawsuit.
<PAGE>

          c. In the event that the  Indemnitor  notifies the  Indemnified  Party
within the Notice Period that it desires to defend the Indemnified Party against
such claim or demand then, except as hereinafter provided,  the Indemnitor shall
have the  right to  defend  against  such  claim or  demand  by all  appropriate
proceedings,  which  proceedings  shall be promptly settled or prosecuted by the
Indemnitor;  provided,  however,  the  Indemnitor  shall not,  without the prior
written consent of the Indemnified  Party,  consent to the entry of any judgment
against the Indemnified  Party or enter into any settlement or compromise  which
does not include,  as an unconditional term thereof,  the giving by the claimant
or  plaintiff  to the  Indemnified  Party of a  release,  in form and  substance
satisfactory  to the  Indemnified  Party,  from all liability in respect of such
claim or litigation. If the Indemnified Party desires to participate in, but not
control,  any such  defense  or  settlement,  it may do so at its sole  cost and
expense;  provided,   however,  that  if  in  the  reasonable  judgment  of  the
Indemnified Party there may be a conflict of interest between the Indemnitor and
the Indemnified Party in the conduct of the defense of such action, the fees and
expenses  of counsel to the  Indemnified  Party  shall be at the  expense of the
Indemnifying  Party.  If requested by the  Indemnifying  Party,  the Indemnified
Party  agrees  to  cooperate  with the  Indemnifying  Party and its  counsel  in
contesting any claim or demand which the  Indemnifying  Party elects to contest,
or,  if  appropriate  and  related  to the  claim in  question,  in  making  any
counterclaim  including a  counterclaim  against the person  asserting the third
party cross complaint against any person.


<PAGE>
          Any  party  entitled  to  indemnification   will  cooperate  with  the
Indemnitor in providing  evidence and expert witnesses  reasonably  required for
defending  lawsuits subject to indemnification  under this paragraph,  provided,
however,  that the  reasonable  costs of such  cooperation  will be borne by the
indemnitor.

          d.  The  provisions  of  this  section  remain   effective   following
termination  of this  Agreement  for the  period of any  applicable  statute  of
limitations  for any cause of action or claim subject to  indemnification  under
this paragraph.

13.       Force Majeure

          HRM shall not be liable in damages to KMHP or its Covered Members as a
result of any interruptions in or cessation of services by HRM due to the damage
or  destruction  of  its  equipment,   software  or  data,  or  interruption  of
communication  or computer  service as a result of causes  beyond the control of
HRM, strikes or work stoppages by personnel of HRM and other events beyond HRM's
control.  Upon the occurrence of any such event,  HRM shall notify KMHP promptly
and KMHP shall  promptly  take all actions  reasonably  necessary  to notify its
Covered  Members or KMHP  physicians of the  interruption in HRM services and to
ensure  that no  delays  in  Covered  Members'  medical  care  result  from such
interruption. If HRM is unable to restore its services within seven (7) business
days of the  commencement  of the  interruption,  KMHP may consider this to be a
material breach pursuant to Section 11.b.

14.       Arbitration

          Any  controversy,  claim,  dispute or  disagreement  arising out of or
relating to this Agreement,  or the breach thereof,  shall be settled by binding
arbitration in Philadelphia, Pennsylvania in accordance with the National Health
Lawyers  Association  Alternative  Dispute Resolution Service Rules of Procedure
for  Arbitration.  The judgment upon the award  rendered by the  arbitrators  or
arbitrator may be entered in any court having  jurisdiction  thereof.  Except as
otherwise  provided in Section 12 hereof,  the expenses of  arbitration  will be
borne equally by the parties, provided that each party will bear the cost of its
own experts, evidence and attorney's fees, except that, in the discretion of the
arbitrators,  any award may include attorney's fees if the arbitrator  expressly
determines  that the party  against whom such an award is entered has caused the
dispute to be submitted to  arbitration in bad faith or as dilatory  tactic.  No
arbitration  will be  commenced  after  the date  when  institution  of legal or
equitable  proceedings based upon the same subject matter would be barred by the
applicable statute of limitations.

15.       Protection of Employment Relations

          Each of the parties hereby agrees,  covenants and warrants with and to
the other party that it will not, without the advance written permission of such
other party, directly or indirectly,  solicit, make offers to, or hire or retain
any  person in any  capacity  who is, or was at any time  during  the  preceding
twelve (12) months,  an employee,  consultant  or contractor of or for the other
party.  This provision shall not apply to KMHP hiring HRM Philadelphia  staff at
the termination of this Agreement or the transition to KMHP from HRM pursuant to
this Agreement.  HRM shall not unreasonably withhold permission for KMHP to hire
at any time individuals who were employees or consultants of or for KMHP.


<PAGE>

16.       Notices

          Any notice or other  communication  required  or  permitted  hereunder
shall be in writing and shall be deemed to have been given,  when  received,  if
delivered  by  hand or  telegram,  and  within  three  (3)  working  days  after
deposited, if placed in the mails for delivery by certified mail, return receipt
requested,  postage  pre-paid  and  addressed  to the  appropriate  Party at the
following addresses:

If notice to KMHP:
         Keystone Mercy Health Plan
         200 Stevens Drive
         Philadelphia, PA 19113
         ATTN:  President

If notice to HRM:

         Health Risk Management, Inc.
         8000 West 78th Street
         Minneapolis, MN 55439
         ATTN:  Chief Financial Officer

Addresses  may be changed by written  notice  given  pursuant  to this  Section;
however,  any such notice  shall not be  effective,  if mailed,  until three (3)
working days after depositing in the mails or when actually received,  whichever
occurs first.

17.       Subcontractors

          HRM  shall  not  delegate  or  subcontract  any  of its  functions  or
responsibilities  covered by this  Agreement  to any other person or third party
without the prior written consent of KMHP.

18.       Regulatory Provisions

          HRM will comply with the following provisions:

          a.  HRM  shall  adhere  to  the  applicable  requirements  of  42  CFR
Subsection  434.6,  including but not limited to those regarding  maintaining an
appropriate  record  system for services  provided  hereunder  and  safeguarding
information  concerning  Covered Members in accordance  with applicable  federal
statutes and regulations governing Medical Assistance programs;

          b. DPW, the Commonwealth of Pennsylvania  Department of Health and the
United  States  Department  of Health  and Human  Services  (collectively,  "the
Departments"),  may evaluate,  through  inspection or other means,  the quality,
appropriateness and timeliness of services performed hereunder;

          c.  Upon  termination  of this  Agreement,  HRM shall be  required  to
promptly supply to KMHP all information  necessary for the  reimbursement of any
outstanding claims;

          d. HRM shall be required to comply with all policies and procedures as
developed and amended from time to time by KMHP and/or the Departments,  for the
detection and prevention of fraud and abuse  committed by providers,  employees,
or Covered  Members.  Such  compliance  may include,  but not be limited to, the
submission  of  statistical  and  narrative  reports  regarding  fraud and abuse
detection activities, referral or information of suspected or confirmed fraud or
abuse to KMHP, and KMHP will immediately notify the Departments, as appropriate,
regarding such suspected or confirmed fraud or abuse;


<PAGE>

          e. In the event that any  dispute  arises  between  HRM and KMHP,  HRM
hereby agrees to indemnify and hold harmless the Departments and Covered Members
from any legal or financial  liability  arising out of or in connection with any
such dispute;

          f. HRM shall not  discriminate  in the hiring of its  employees on the
basis of sex, marital status, age,  disability,  race, color,  religion,  or any
other  basis  prohibited  by law.  Furthermore,  HRM shall not  discriminate  or
differentiate  in the  provision  of  services  hereunder  on the  basis of sex.
marital status, age, disability,  race, color, religion, sexual orientation,  or
any other basis prohibited by law;

          g. Pursuant to federal  regulation  promulgated under the authority of
the Americans With Disabilities Act, as amended, HRM understands and agrees that
no  individual  with a  disability  shall,  on the basis of the  disability,  be
excluded from  participation  in this Agreement or from activities  provided for
under this  Agreement.  HRM shall be responsible for and agrees to indemnify and
hold  harmless  the  Departments  and  the  Commonwealth  of  Pennsylvania  (the
"Commonwealth") from all losses, damages,  expenses, claims, demands, suits, and
actions  brought by any party against the  Departments or the  Commonwealth as a
result of HRM's failure to comply with this provision;

          h. HRM agrees to hold  harmless  the  Commonwealth,  all  Commonwealth
officers and employees,  and all KMHP Covered Members in the event of nonpayment
by KMHP to HRM. HRM shall further  indemnify and hold harmless the  Commonwealth
and its agents,  officers and  employees  against all injuries,  death,  losses,
damages, claims, suits, liabilities,  judgments, costs and expenses which may in
any manner  accrue  against  the  Commonwealth  or their  agents,  officers,  or
employees,  through the  intentional  conduct or negligent  acts or omissions of
HRM, its agents, officers, employees or KMHP;

          i. HRM shall  retain the source  records  for its data  reports  for a
minimum of seven (7) years and shall develop and maintain  written  policies and
procedures for the storing of these records;

          j. HRM  shall  deliver  all  information  submitted  pursuant  to this
Agreement  in a format  which will allow KMHP to transmit  required  data to the
Department  electronically,  in a format  identical  to or  consistent  with the
format used or otherwise required by the Department.

          It is the intent of the parties  hereto that the provisions of Section
18 of this  Agreement be  interpreted  in a manner that is  consistent  with the
interpretation  and  intent  of the other  sections  of this  Agreement.  To the
extent,  however,  that this Section 18 contains  provisions  or terms which are
inconsistent  with any other portion of this Agreement and cannot be interpreted
consistently with such other provisions, the provisions or terms of this Section
18 shall control.

          The parties hereto recognize that the  effectiveness of this Agreement
may be subject to applicable  regulatory approval and that if such approvals are
not obtained the parties will comply with and abide by the  directives of DPW or
other applicable regulatory agency regarding the effectiveness of this Agreement
including  without  limitation  the  delay,  suspension  or  termination  of the
effectiveness  hereof, and will negotiate in good faith any modifications hereto
which may be required by such regulatory agency.


<PAGE>

19.       Binding Effect

          This Agreement will be binding upon and inure to the benefit of and be
enforceable  against  the parties  hereto and their  respective  successors  and
assigns; provided,  however, that no party may assign its obligations under this
Agreement without the prior written consent of the other. To the extent required
by the DPW Contract,  no assignment of this Agreement shall be effective without
notice to DPW.

20.       Entire Agreement

          This  Agreement,  together  with any or all  schedules,  amendments or
attachments  hereto,  sets forth the entire  Agreement  between  the parties and
supersedes all prior agreements of the parties on the subject matter hereof.  No
change in,  addition to, or waiver of any of the  provisions  of this  Agreement
will be binding  upon any party  unless  presented  in writing  and signed by an
authorized  representative  of each  party to this  Agreement.  No waiver by any
party of any  breach by the other  party is to be  construed  as a waiver of any
subsequent  breach,  whether  of the  same  or a  different  provision  of  this
Agreement.


         IN WITNESS  WHEREOF,  the parties  hereto have executed this  Agreement
effective as of the date and year set forth below.

HEALTH RISK MANAGEMENT, INC.

By:      /s/ GARY McILORY
Name:    Gary McIlroy
Title:   Chairman/Chief Executive Officer


KEYSTONE MERCY HEALTH PLAN

By:      /s/ DANIEL J. HILFERTY
Name:    Daniel J. Hilferty
Title:   President and Chief Executive Officer



                                 QualityFIRST(R)

                                LICENSE AGREEMENT

     This License Agreement (the "Agreement") is effective as of the 11th day of
July, 1996, by and between the Institute for Healthcare Quality, Inc. ("IHQ"), a
Minnesota  corporation and a wholly-owned  subsidiary of Health Risk Management,
Inc. ("HRM"),  a Minnesota  corporation  having a place of business at 8000 West
78th  Street,  Minneapolis,  Minnesota  55439 and  Keystone  Mercy  Health  Plan
("Licensee"),  a Pennsylvania  general  partnership  with its principal place of
business at 200 Stevens Drive, Philadelphia, Pennsylvania 19113.


     WHEREAS,  IHQ has  developed a software  program  described in the attached
Exhibit  A, which  incorporates  a  guideline  system  useful in the  healthcare
industry for utilization review,  confirmation of diagnoses of certain illnesses
and  diseases,   therapeutic  selection,   resource  selection  and  acute  care
management; and

     WHEREAS,  Licensee desires to obtain a license to use such software program
and its accompanying user documentation  pursuant to the terms and conditions of
this Agreement.

     NOW THEREFORE, in consideration of the premises and the covenants contained
herein, and other good and valuable  consideration,  the receipt and adequacy of
which is hereby acknowledged, the parties agree as follows:


<PAGE>

                                LICENSE AGREEMENT

                                   Definitions

1.1 "Authorized  User" shall mean any agent,  employee or consultant of Licensee
who has  received  the  training  described  in  Schedule  2 of this  Agreement,
including those trained by trainers.

1.2  "Documentation"  shall mean any IHQ user manuals or written  specifications
for the installation, operation or maintenance of the Software.

1.3 "Effective Date" shall mean the date first written above.

1.4 "Key  Person"  shall  mean a person  employed  by  Licensee,  designated  by
Licensee in Schedule 3 of this  Agreement,  and  authorized  by Licensee  (i) to
receive,  retain  custody  of, and to make  backup  copies of the  Software  and
updates for the  Software;  (ii) to procure any  technical  assistance  from IHQ
needed in connection with the use of the Software;  (iii) make  arrangements for
any training services and consulting  services to be provided by IHQ pursuant to
Schedule 3 of this Agreement,  and (iv) to receive  bulletins and  announcements
concerning updates and supplements for the Software.

1.5  "Royalty  Period"  shall mean each  calendar  month during the term of this
Agreement.

1.6 "Software" shall mean the  QualityFIRST(R)  software program as described in
Exhibit A, and any modifications,  enhancements, revisions, additions or updates
to this program.

1.7  "Terminated"  or  "Termination"  shall mean the  expiration,  cancellation,
revocation or rescission of this Agreement.
<PAGE>
                               License of Software

2.1 Grant.  IHQ hereby grants to Licensee  pursuant to the  following  terms and
conditions,   and  Licensee   hereby   accepts,   a  terminable,   nonexclusive,
nontransferable  right and  license to use the  Software  solely in  nonprinted,
machine  readable form on the  computers and at the locations  identified on the
attached  Exhibit B, as amended  from time to time,  and solely for the purposes
defined herein.  The license granted  pursuant to this section shall not entitle
Licensee to grant sublicenses for the Software.

2.2 Licensed Use.  Licensee's  right to use the Software shall be limited to the
stand alone and local area network  computers  at  Licensee's  own  installation
sites  identified  in  Exhibit B, as amended  from time to time,  provided  such
computers  are supported by a single file server per site.  Licensee  shall not,
without the prior approval of IHQ, install or use the Software on any additional
computers  or file  servers  whether  remote or on site,  except as  provided in
Schedule 1 of this Agreement.  Licensee shall only permit  Authorized  Users and
Key Persons to have access to the Software.

2.3 Scope of  Licensed  Use.  The  parties  agree that  Licensee  shall have the
limited right to use the Software in accordance with the terms of this Agreement
solely by Authorized Users for Licensee's own internal  business purposes within
the United  States,  and that Licensee shall not, and shall not permit others to
(i) copy the Software or any information  contained therein (the  "Information")
except as provided in Section 6.3, (ii) use the Software in any public  computer
based information  system,  (iii) allow any third party to use or have access to
the  Software or any portion  thereof,  or (iv) create  derivative  works of the
Software.  This Section  shall not prohibit  Licensee  from making copies of the
Position  Papers  contained in the Software for  distribution  to its physicians
during the term of this Agreement.
<PAGE>

2.4 Additional Uses  Prohibited.  Except as provided in Section 2, any other use
of  the  Software  or  Information   contained  in  the  Software  is  expressly
prohibited,  including,  by way of  illustration  and not by way of  limitation,
using  the  Software  in  connection  with a public  computer-based  information
system; disassembling, translating, decompiling, reverse engineering or creating
derivative  works based on the Information  contained in the Software;  selling,
assigning,  leasing, sublicensing or otherwise transferring the right to use the
Software  or any  portion of it; or  permitting  access to the  Software  by any
unauthorized party. Licensee agrees that its obligations under the terms of this
section shall survive the Termination of this Agreement.

2.5  Unauthorized  Access to the Software.  Licensee  agrees to take  reasonable
steps,  by contract,  instruction  or  otherwise,  to ensure that anyone  having
authorized  access  to the  Software  agrees  to  comply  with the terms of this
Agreement.

2.6 Third Party  License.  CPT data as  contained in the Software is licensed to
HRM and IHQ by a third party.  Incorporation  of the most current version of CPT
in the Software by IHQ is subject to continuation of such third party license.

2.7 No Other Rights Granted.  It is mutually understood and agreed that Licensee
receives no licenses or rights,  whatsoever, by implication or otherwise,  under
any other patents,  patent  applications,  trade secrets,  copyrights,  or other
property or rights owned or controlled by IHQ, except those specifically granted
to Licensee pursuant to the terms of this Agreement.

2.8 Fees.  Fees for the license of rights  granted to Licensee  pursuant to this
Agreement shall be as set forth in Schedule 1 to this Agreement.
<PAGE>

                               Records and Reports
3.1  Reports.  For  each  Royalty  Period,  Licensee  shall be  responsible  for
determining and providing written or electronic  eligibility  information to IHQ
on a monthly basis in a form mutually  acceptable to both parties.  IHQ may rely
in good faith on such  eligibility  information in calculating its  Subscription
Fee pursuant to Schedule 1 of this  Agreement.  Following  each Royalty  Period,
Licensee shall provide to IHQ a written  report  setting forth the  Subscription
Fee due for the Royalty Period.  Licensee's  written report shall be accompanied
by a check for all fees due  pursuant  to Schedule 1 and shall be  forwarded  to
IHQ, or its designee,  HRM, by first class mail, postage prepaid,  within thirty
(30) days after the end of each Royalty Period.

3.2  Inspection of Records.  Licensee  shall,  from time to time,  permit IHQ to
conduct  inspections  at its  locations  and  installation  sites  identified in
Exhibit B, as amended from time to time, to verify  Licensee's  compliance  with
this Agreement and to verify any fee due pursuant to this  Agreement,  provided,
however,  (i) such inspection shall take place at Licensee's  principal place of
business,  during normal business hours and only to the extent necessary for IHQ
to verify the reports and payments  made pursuant to Section 3.1, (ii) IHQ shall
give Licensee  three (3) days written notice prior to any such  inspection,  and
(iii) IHQ shall  bear all costs of any such  inspection  unless  the  inspection
reveals that any fees paid by Licensee have been  understated by an amount equal
to or  greater  than  five  percent  (5%)  of the  actual  fees  due,  in  which
circumstances,  Licensee shall  promptly pay to IHQ (i) all of IHQ's  reasonable
costs of such inspection, and (ii) all fees past due including any interest that
has accrued as provided in Section 3.1.

3.3 Data Collection.  Licensee shall, during the term of this Agreement,  keep a
record of (i) diagnosis  and clinical  decisions,  and (ii)  resource  needs and
variations,  generated by its use of the Software.  Licensee  shall from time to
time at the request of IHQ forward a copy of such  records to IHQ on diskette or
electronically  as agreed to by both parties.  Records so provided  shall remain
strictly  confidential  between IHQ and Licensee and their  affiliates  provided
that IHQ may  integrate  the  information  in such  records  into its  aggregate
reports so long as Licensee is not identified.


<PAGE>
                                    Delivery

4.1  Generally.  On or before July 1, 1996,  IHQ shall deliver to Licensee's Key
Person (or other designated  agent at HRM's facility in Minneapolis,  Minnesota)
one (1) copy of the Software for the KMHP dedicated care  management unit at HRM
in Minneapolis,  Minnesota, and one (1) copy of the Software for Licensee's site
located  in  Philadelphia,   Pennsylvania.  The  Software  shall  be  considered
delivered,  and Licensee  shall be deemed to have  accepted the  Software,  upon
installation of the Software.  Licensee shall have sole  responsibility  for the
installation of the Software.


                        Modifications and Updates to the
                                    Software

5.1  Restrictions  on  Modifications.  IHQ shall  have the sole right to modify,
maintain,  enhance or  otherwise  alter the  Software.  The  parties  agree that
Licensee shall not develop or create,  or assist in the  development or creation
of any modifications, enhancements or alterations to the Software.

5.2 Updates for the Software.  IHQ anticipates  that it will update the Software
at least once every calendar year. IHQ shall provide  Licensee at no charge with
one (1) copy of the updated Software,  including any user documentation thereof.
If requested,  Licensee  shall within thirty (30) days of receipt of the updated
Software,  either return the original  Software and all copies thereof to IHQ by
registered  mail,  return  receipt  requested  or certify  in  writing  that the
Software  has been  destroyed  and  cannot  be  returned.  Unless  certified  as
destroyed, the failure to return the original Software as specified herein shall
render  all  warranties  made by IHQ null and  void,  and shall  entitle  IHQ to
terminate this Agreement as provided in Section 9.3.

                     Software Ownership and Confidentiality

6.1 Ownership of Software.  The parties  agree that the Software,  including all
source code and  documentation  for the Software is  proprietary to IHQ or third
party licensors and is protected by patent  applications and/or copyright and/or
trade  secret  interests  of IHQ and third  party  licensors,  that title to the
Software shall at all times remain with IHQ or third party  licensors,  and that
nothing in this Agreement shall be construed to release,  transfer or assign any
such rights to Licensee as a result of this  license,  or to give  Licensee  any
ownership  rights  in  the  Software,  or  any  modifications,  enhancements  or
alterations that IHQ may subsequently  make to the Software,  but rather,  gives
Licensee  the  right  to use the  Software  in  accordance  with the  terms  and
conditions of this Agreement.
<PAGE>

6.2 Confidential Nature of the Software. Licensee acknowledges that the Software
and Information,  including all source code and  documentation for the Software,
is  confidential to IHQ. Due to the  confidential  nature of the source code for
the Software, Licensee,  including its employees,  consultants and agents, shall
(i) limit access to the Software to its  Authorized  Users who require access to
the Software in order to use it as permitted under this Agreement; (ii) maintain
the Software in strict  confidence  by not making  available or  disclosing  the
Software  in whole or in part,  to any third  party  without  the prior  written
permission of a Vice President of IHQ,  except for any  disclosure  which may be
required by  applicable  law or court order (iii) not use the  Software  for any
purpose  other than to perform a term or condition of this  Agreement;  and (iv)
take all reasonable  precautions to maintain the confidentiality of the Software
and employ at least those  precautions  as  Licensee  employs to protect its own
confidential   or  proprietary   information.   Licensee   agrees  to  treat  as
confidential,  to the full extent permitted by applicable law, and shall not, at
any time, directly or indirectly,  use or disclose  Confidential  Information of
IHQ received by Licensee,  or with  respect to which  Licensee is given  access,
without  the  prior  written   consent  of  IHQ.  As  used  in  this  Agreement,
"Confidential Information" is defined as: (i) all information,  written or oral,
not  generally  known outside IHQ or  proprietary  to it, about its products and
services, product and service design, marketing,  accounting,  computer programs
and information  gathering  techniques and methods,  and all  accumulated  data,
listings,  or similar  recorded matters used or useful in the business of health
care cost containment through group benefit design, utilization review, employee
rehabilitation, health care provider negotiations and medical claims management,
including,  but not limited to,  customer  information  files,  business  forms,
computer  software,  advertisements and marketing aids; and (ii) all information
disclosed to Licensee,  or to which Licensee has access,  from whatever  source,
during the term of this Agreement, which Licensee knows or has reason to know is
Confidential Information. Notwithstanding the foregoing:

         (01)     nothing in this Agreement shall limit in any way:

              (a) disclosure of information
                  required by a public
                  authority; or

              (b) disclosure of information
                  that is necessary to prevent
                  imminent danger to the
                  public.
<PAGE>

         (02)  information  received  from IHQ shall not be deemed  Confidential
Information,  and  Licensee  shall  have  no  obligation  with  respect  to such
information:


              (a) which, as of the Effective
                  Date of this Agreement, is
                  part of the public domain;

              (b) which subsequently be-
                  comes part of the public
                  domain through no fault of
                  Licensee;

              (c) which  Licensee  can show  was in  Licensee's  possession,  as
                  evidenced by written  records  kept in the ordinary  course of
                  business  or by  the  proof  of  actual  use at  the  time  of
                  executing this Agreement,  and which  information had not been
                  wrongfully acquired, directly or indirectly, from IHQ; or

              (d) which is  subsequently  disclosed to Licensee by a third party
                  not in violation of any right of, or obligation to, IHQ.

This Section shall survive the Termination of this Agreement.

6.3 Copies of Software. Licensee may make one (1) copy of the Software solely to
be used as a back-up copy and one (1) additional  copy for  installation on each
stand alone computer or file server designated in Exhibit B; provided,  however,
that  Licensee  reproduces  the  Software in its entirety  including  all of the
titles,  trademarks,  copyright notices and other proprietary markings including
those of any third party licensor  which appear on the Software.  Licensee shall
not remove or obscure any such notices.

6.4 Reverse Engineering of Software.  Licensee acknowledges that the object code
and source code for the Software,  including all updates for the Software, which
are embodied on the magnetic storage media contain confidential and trade secret
material  which is not readily  susceptible  to reverse  compilation  or reverse
assembly.  Licensee or any of its  employees,  agents or  consultants  shall not
attempt to decompile or disassemble  the object code of the Software in whole or
in part.  Licensee  further  agrees that it will use its best efforts to prevent
decompilation  and  disassembly of the object code of the Software by any person
or entity by securing and protecting  each copy of the Software or update,  in a
manner consistent with the maintenance of Licensee's  proprietary  rights and by
taking  appropriate  action  by  instruction  or  agreement.  Violation  of  any
provision in this section  shall be the basis for the immediate  Termination  of
this Agreement.
<PAGE>

6.5 Guideline  System.  During the term of this Agreement and continuing for six
(6)  months  after  Termination,  Licensee  shall  not  use  the  Software,  its
algorithms, position papers, user interfaces, reports or printouts as a basis or
model to create, directly or indirectly,  its own guideline system useful in the
healthcare industry for utilization review, confirmation of diagnoses of certain
illnesses and diseases,  therapeutic selection, resource selection or acute care
management  nor shall  Licensee  approach any employee of IHQ for the purpose of
extending an offer of employment.

                                    Remedies

7.1 Irreparable Harm Caused by Breach.  Licensee recognizes the confidential and
proprietary nature of the Software and, in such connection,  acknowledges that a
breach by Licensee of any of its covenants,  agreements or  undertakings in this
Agreement will cause IHQ irreparable damage, which cannot be readily remedied in
damages in an action at law and may constitute an infringement of IHQ copyrights
entitling IHQ to equitable remedies, costs and reasonable attorneys' fees.

                         Warranties and Indemnification

8.1 Warranty by Licensee.  Licensee warrants and represents to IHQ that it shall
use the Software in accordance with all applicable  laws,  rules and regulations
and that it will use the Software  solely as a guidance or research  tool in the
review of diagnosis, therapeutic selection, and resource utilization of patients
and not as a  substitute  for health care  practice  activities  by an examining
physician or other authorized professional.

8.2  Warranty  of  Title.  IHQ  warrants  that it has the right to  license  the
Software to Licensee  and that IHQ shall,  at its own expense,  defend  Licensee
against any claim and indemnify  Licensee  against and hold it harmless from any
damages, liabilities,  costs and expenses (including reasonable attorneys' fees)
arising out of or related to any claim that the unmodified  Software  (except as
modified or updated by IHQ)  infringes any U.S.  patent or  copyright;  provided
that (i) Licensee  notifies IHQ in writing within ten (10) days of notice of any
such claim made against it; (ii) IHQ shall have sole  control of the  settlement
or defense of any action against Licensee to which this indemnity  relates;  and
(iii) Licensee  cooperates  with IHQ in every  reasonable way to facilitate such
defense.

8.3 Indemnification for Misuse of Software.  Licensee shall, at its own expense,
defend  IHQ  against  any claim  and shall  indemnify  IHQ  against  and hold it
harmless from any damages, liabilities, costs and expenses (including attorneys'
fees) arising out of  Licensee's  or any of its agents' or employees'  misuse of
the Software, provided that (i) IHQ promptly notifies Licensee in writing of any
such claim made  against  it, and (ii) IHQ  cooperates  with  Licensee  in every
reasonable way to facilitate such defense.
<PAGE>

8.4  Warranty.  IHQ  warrants to Licensee  that during the Initial  Term and any
Renewal Term of this Agreement (i) the media on which the original  Software and
the  Documentation  are  recorded  will be free from  defects  in  material  and
workmanship  under  normal  use,  and  (ii) the  Software  will  conform  to the
specifications set forth in the Documentation. This warranty and any obligations
on the part of IHQ shall be null and void if defects result from  Licensee's use
of the  Software or the media on which the  Software is recorded in a manner not
contemplated by this Agreement. In addition, any support provided to Licensee by
IHQ for defects  resulting  from  Licensee's  use of the Software  other than as
contemplated   in   this   Agreement   will  be   billed   to   Licensee   on  a
time-and-materials basis, at the rates set forth in Schedule 3 hereto.

Licensee's  exclusive remedy under this warranty  pursuant to this section shall
be as follows:

         a.  IHQ  will  provide  Licensee  with  access  to a  customer  support
telephone  line between the hours of 9:00 a.m. and 5:00 p.m.,  Central  Time, on
business days and any other times that may be agreed upon.  Licensee may use the
customer support line to report suspected  defects to IHQ. Based upon Licensee's
verbal reports,  IHQ will attempt to resolve  Licensee's  technical problems and
issues using the customer support telephone line.

         b. In the event  that IHQ is not able to resolve  Licensee's  suspected
defects using the customer support telephone line, Licensee shall provide prompt
written  notification to IHQ, including all documentation  necessary to identify
the suspected defect or cause.

         c. If the technical  problem or suspected defect is a non-critical one,
(i.e., it does not materially affect  Licensee's use of the Software),  IHQ will
use its best efforts to identify the suspected  defect,  provide Licensee with a
suitable  replacement  or a temporary  work-around  or other  alternative in the
interim and correct the defect in the earliest possible update release.

         d. If the problem or suspected  defect is critical (i.e., it materially
affects  Licensee's use of the Software as contemplated in this Agreement),  IHQ
will,  within five (5)  business  days after its receipt of  Licensee's  written
notification and documentation of the suspected defect,  provide Licensee with a
plan designed to correct the suspected  defect within the following  thirty (30)
days.  In the event IHQ is not able to correct a critical  defect  within thirty
(30)  days  of its  receipt  of  written  notification  and  documentation  from
Licensee,  Licensee shall be entitled to credit against future Subscription Fees
payable by Licensee under this  Agreement,  those  Subscription  Fees paid by it
during  the  period  commencing  on the  thirtieth  day  following  its  written
notification to IHQ of the critical  defect,  to the date of the delivery of the
critical defect correction.  Notwithstanding the preceding sentence, at any time
after thirty (30) days after IHQ's receipt of notification, if IHQ has failed to
deliver the critical defect correction,  then Licensee shall also have the right
to terminate this Agreement in accordance  with Section 9 hereof,  and return to
IHQ the Software and Documentation, including all copies thereof.
<PAGE>

If this  Agreement is terminated by Licensee  pursuant to Section  8.4(d) during
the  Initial  Term or any  Renewal  Term,  IHQ  shall pay to  Licensee  within a
reasonable time following the termination  date, a refund of those  Subscription
Fees paid by Licensee from the time of Licensee's written report of the critical
defect to the termination date.

8.5 Liability  Limitation.  The Software and help screens  incorporated  therein
consist of a series of research-based  works prepared and distributed by IHQ for
the health care  professionals  who use the  Software.  The Software is based on
clinical  experience  and  a  review  of  the  relevant  scientific   literature
reflecting  the  state of  knowledge  current  at the time of  publication.  The
Software  defines  the  diagnostic  and  treatment  principles  upon  which each
guideline is based,  but should not be considered  inclusive of all relevant and
proper  methods  of  diagnosis  and  treatment  interventions  or  all  possible
indications,  outcomes,  contraindications,  and adverse  effects for the listed
diagnostic  procedures and treatment  interventions.  Nor should the Software be
considered  to be  exclusive  of other  methods of care  reasonably  directed at
obtaining the appropriate results. Adherence to the information contained in the
Software  and  help  screens  is  strictly  voluntary.  The  ultimate  judgement
regarding the appropriateness of any specific diagnostic  procedure or treatment
intervention  must  be  made  by  the  physician  in  light  of  the  individual
circumstances presented by the patient.

In no event  shall  IHQ or third  party  licensor  be liable  for any  indirect,
incidental,  consequential or special damages of any kind (including damages for
lost profits, loss of business,  loss of data or use of data, personal injury or
the like)  resulting  from any  diagnosis,  therapeutic  selection,  or resource
selection,  regardless of whether such diagnosis or selection was a result of an
error in the Software or on the help  screens,  from a breach of warranty or any
other type of claim  arising  from the use or  inability  to use the Software or
help screens,  including without limitation,  liability arising out of contract,
negligence,  and strict liability in tort or warranty,  even if IHQ and/or third
party  licensors  have been advised of the  possibility  of such damages.  Third
party licensors disclaim any and all liability to Licensee  including  liability
for the  sequence,  accuracy  or  completeness  of  information  provided in the
Software.

8.6 Warranty  Limitation.  IHQ and third party  licensor do not warrant that the
Software  will  meet  Licensee's  requirements  or that  its  operation  will be
uninterrupted or without error.  Licensee acknowledges that the Software has not
been  developed   according  to  Licensee's   specifications   or  is  otherwise
custom-made.  The remedies stated in this Section constitute Licensee's sole and
exclusive  remedies with respect to the  warranties  made  hereunder.  Except as
expressly  set forth in this  Section,  THE SOFTWARE IS PROVIDED "AS IS" WITHOUT
WARRANTY OF ANY KIND OTHER THAN AS STATED  ABOVE.  IHQ AND THIRD PARTY  LICENSOR
MAKE NO EXPRESS OR IMPLIED  WARRANTIES  RELATING  TO THE  SOFTWARE OR ITS USE OR
FUNCTIONALITY,  AND  SPECIFICALLY  DISCLAIM ALL  WARRANTIES,  EITHER  EXPRESS OR
IMPLIED,  INCLUDING  BUT NOT  LIMITED TO, THE IMPLIED  WARRANTIES  OF  MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Licensee  understands and agrees that the limitation of IHQ's  liability  stated
above  represents a deliberate  allocation of risk that effects the price of the
program.  Without this  exculpation  of liability the License Fee charged by IHQ
would  necessarily  be  much  greater.  By the use of  this  Software,  Licensee
expressly accepts the above disclaimer of liability.

<PAGE>
                              Term and Termination

9.1  Term.  Unless  terminated  earlier  as  provided  in this  Agreement,  this
Agreement  shall  commence as of the date the  Software is delivered to Licensee
and shall  continue in force  through  December 31, 2001 (the  "Initial  Term").
Thereafter,  this Agreement will be automatically  renewed for successive twelve
(12) month terms (a "Renewal Term") unless terminated as provided below.

9.2 Termination  Without Cause. Either party may terminate this Agreement at the
end of the Initial Term or any Renewal Term hereof by giving  written  notice of
intent to  terminate  to the other party at least one hundred  twenty (120) days
prior to the end of the Initial Term or any Renewal Term.

9.3  Termination  for Breach.  If at any time during the term of this  Agreement
either party fails to perform any material covenant, condition, duty, obligation
or limitation  herein,  provided the breaching party shall not have remedied (or
taken  reasonable  steps to remedy)  its failure  within  thirty (30) days after
receipt of written notice of such failure,  the  non-breaching  party shall have
the right,  in  addition  to any other  rights it may have,  to  terminate  this
Agreement.

9.4 Termination for Insolvency. This Agreement shall be terminated automatically
in any one or more of the following circumstances:  (i) in the event that either
party is insolvent or is placed in the hands of a receiver,  or otherwise enters
into a composition agreement with any of its creditors or makes any unauthorized
assignment  for the benefit of  creditors;  or (ii) in the event that any of the
assets of either party are seized or attached,  in  conjunction  with any action
against  it by any third  party,  and such  attachment  materially  affects  the
ability of that party to perform this Agreement.

9.5 Effect of  Termination.  Upon  Termination of this Agreement for any reason,
Licensee shall  immediately cease all use of the Software and deliver all copies
of the Software and accompanying  Documentation to IHQ by certified mail, return
receipt requested.  Licensee shall have no right of any kind with respect to the
Software  after the date of  Termination.  In the event that  Licensee  fails to
comply  with this  provision,  IHQ shall  have the right,  at any time,  to take
immediate  possession of the Software and all copies wherever  located,  without
demand or notice.

                                   Bankruptcy

10.1  Agreement  to Assume or Reject.  In the event a voluntary  or  involuntary
petition  in  bankruptcy  is filed by or against  Licensee,  Licensee  agrees to
either  assume or reject this  Agreement  within sixty (60) days of the date the
petition was filed.
<PAGE>

10.2 Assumption of Agreement.  If it assumes this Agreement,  Licensee agrees to
cure, or provide  adequate  assurance  that it will promptly  cure,  any default
under the  Agreement;  compensate,  or provide  adequate  assurance that it will
promptly  compensate,  IHQ for any actual  pecuniary  loss to IHQ resulting from
Licensee's  default;  and provide adequate  assurance of its future  performance
under the Agreement.

10.3  Rejection of Agreement.  If Licensee  fails to assume this  Agreement,  or
rejects the same,  within sixty (60) days of the filing  date,  then the parties
agree that this Agreement is terminated  without further actions or proceedings.
Licensee  then  agrees  it is  obligated  to  surrender,  and  shall  surrender,
immediate  possession of the Software and  accompanying  Documentation,  and all
copies thereof  wherever  located to IHQ without  demand or notice.  If Licensee
fails to voluntarily  return the Software and all copies thereof,  then Licensee
agrees and  consents  that IHQ is entitled to an order from a court of competent
jurisdiction  lifting the automatic  stay and entitling it to exercise its state
law remedies to immediately recover the Software and accompanying Documentation,
and all copies thereof, wherever located.

10.4  Enforceability.  The covenants and agreements set forth in this Section 10
are  deemed by the  parties  to follow  the  Software  and shall be  enforceable
against Licensee's successor,  trustee or debtor in possession.  This Section 10
shall be enforceable pursuant to the provisions of 11 U.S.C., Section 365.


                                     General

11.1 Notice. Any notice or other  communication  required or allowed to be given
under this  Agreement  shall be deemed  delivered when in writing and personally
delivered or sent by registered or certified U.S. mail, postage prepaid,  return
receipt  requested,  and  addressed to the  appropriate  party at the  following
addresses:

KMHP:

         Chief Financial Officer
         Keystone Mercy Health Plan
         1700 Market Street
         Philadelphia, PA  19103
<PAGE>

IHQ:

         Chief Financial Officer
         Institute for Healthcare Quality, Inc.
         8000 West 78th Street
         Minneapolis, MN  55439

Addresses  may be changed by written  notice  given  pursuant  to this  Section;
however, any such notice shall not be effective, if mailed, until three (3) days
after depositing in the mail or when actually received, whichever occurs first.

11.2 Entire  Agreement.  This Agreement,  including the attached  Schedule 1 and
Exhibits A and B, constitutes the entire understanding and agreement between the
parties and  supersedes any prior written or oral  understandings  or agreements
relating to its subject  matter.  This  Agreement may not be modified or amended
except by a writing signed by both parties.

This  Agreement is  contemplated  by the parties to be executed and performed in
conjunction  with,  and as part of, a managed care services  agreement (the "MCS
Agreement")  between  Licensee and HRM intended to be negotiated and executed by
the parties  hereto.  In the event either party make a good faith  determination
that it will not be able to reach  agreement with the other and finalize the MCS
Agreement,  then such party may terminate  this  Agreement  upon sixty (60) days
prior written  notice.  In the event the MCS Agreement is executed and delivered
by the parties  thereto,  the  provisions  of the MCS Agreement  will  supersede
Sections 9.1 and 9.2 and  paragraphs  1, 2 and 3 of Schedule 1 and  paragraphs 1
and 2 of  Schedule  3 hereof.  In the event any  inconsistency  between  the MCS
Agreement and this Agreement, the MCS Agreement shall govern.

11.3 Assignment.  The rights and obligations of the parties  hereunder shall not
be assigned  without the prior  written  consent of the other  party;  provided,
however, that IHQ may assign this Agreement to a parent, wholly-owned subsidiary
or other  affiliated  company or  purchaser of all or  substantially  all of the
assets or capital  stock of IHQ without the written  consent of  Licensee.  This
Agreement  shall be binding upon and inure to the benefit of the parties  hereto
and their respective successors and assigns.

11.4  Headings.  The headings of the various  sections of this Agreement are for
convenience  purposes  only and  shall not  control  or affect  the  meaning  or
construction of any provision of this Agreement.

11.5  Severability.  If any  provision  of this  Agreement  is held  invalid  or
unenforceable  by a court of competent  jurisdiction,  such  provision  shall be
considered  stricken from the Agreement and the remainder of the Agreement shall
continue in full force and effect.
<PAGE>

11.6  Relationship  of Parties.  Nothing  contained in this  Agreement  shall be
construed  to make  either  party the agent for the other for any  purpose,  and
neither party hereto shall have any right whatsoever to incur any liabilities or
obligations on behalf of or binding upon the other party.  This Agreement is not
intended, and shall not be construed, to create a joint-venture,  a partnership,
an agency or a franchise between the parties.

11.7  Applicable  Law.  This  Agreement  shall be governed by and  construed  in
accordance with the laws of the State of Minnesota  applicable to contracts made
and performed therein.

11.8 Force  Majeure.  Any  failure of either  party to perform  the  obligations
hereunder shall not constitute  default under this  Agreement,  nor give rise to
any claim for  damage if and to the  extent  such  delay or failure is caused by
occurrences beyond the control of the party affected, including, but not limited
to,  acts  of God,  acts of war,  public  disorders,  sabotage,  floods,  riots,
strikes,  or other causes which,  by the exercise of reasonable  diligence,  the
affected party is unable to prevent, mitigate or remove.

     IN WITNESS WHEREOF, the parties have executed this Agreement as of the date
set forth above.

INSTITUTE FOR HEALTHCARE
QUALITY, INC.

By:

Title:

Print Name:


KEYSTONE MERCY HEALTH PLAN

By:

Title:

Print Name:

<PAGE>

                                   SCHEDULE 1


1.   License Fees.  Upon delivery of the Software to Licensee's  dedicated  care
     management  units  at  HRM  in  Minneapolis,  Minnesota  and  Philadelphia,
     Pennsylvania,  pursuant  to the  Managed  Care  Service  Agreement  between
     Licensee  and HRM,  Licensee  shall pay to IHQ a  one-time  License  Fee of
     Seventy-five  Thousand Dollars ($75,000)  ("License Fee"). This License Fee
     covers the single file server and/or computers  ("Workstations") located at
     the two (2) locations described in Exhibit B.

     If Licensee  desires to use the Software on  additional  file servers or at
     additional  locations,  Licensee  must inform IHQ in writing of this intent
     and pay IHQ an  additional  one-time  License Fee  upgrade of Two  Thousand
     Dollars ($2,000) for each additional file server or location.

2.   Subscription Fees. Commencing on August 1, 1996, a monthly  QualityFIRST(R)
     Subscription  Fee,  to be paid on the  first  day of  each  month,  will be
     charged for all licensed file server sites.  This monthly  Subscription Fee
     will be the greater of the following:


     (01) Thirty Three Thousand Seven Hundred Fifty Dollars ($33,750) per month;
      
                                       OR

     (02) The total number of Members,  multiplied  by $.27 per Member per month
          ("PMPM").

     For  purposes of this  Agreement,  "Member"  shall be defined as any person
     enrolled  as a  subscriber  or  dependent  in  Licensee's  health care plan
     designated by Licensee to be served utilizing the Software.  This Agreement
     anticipates that Licensee will,  initially,  estimate the number of Members
     for the  purpose  of  determining  Subscription  Fees  due  hereunder,  and
     following the initial  estimate,  a reconciliation of the number of Members
     shall be prepared within ninety (90) days following each Royalty Period.

3.   Subscription Fee Increases.  IHQ guarantees that the Subscription  Fees set
     forth  above  will  remain  in  effect  during  the  Initial  Term  of this
     Agreement.  After the Initial Term of this  Agreement,  based on experience
     and market conditions,  IHQ may raise its Subscription Fee upon one hundred
     eighty  (180) days  written  notice to Licensee  prior to each  anniversary
     date.  Any price  increase will not be effective if such notice is received
     less than one hundred eighty (180) days prior to that date.

4.   Taxes.  Licensee shall be  responsible  for all sales tax due hereunder and
     IHQ shall be responsible  for all taxes imposed on IHQ's income.  All other
     state,  local and federal taxes applicable to any of the services  provided
     pursuant to the Agreement,  whether  imposed now or later by the applicable
     taxing  authorities,  shall be paid by the party responsible under such law
     for such payment.

<PAGE>

5.   Billing Contact.  Licensee designates its Chief Financial Officer to be its
     billing  contact  for  receiving  invoices  and  handling  billing  related
     questions.  This  contact  can be  reached  at the  following  address  and
     telephone number:

                           Keystone Mercy Health Plan
                           1700 Market Street
                           Philadelphia, Pennsylvania  19103
                           (215) 937-8870


<PAGE>

                                   SCHEDULE 2



TRAINING FEES BELOW ARE  APPLICABLE  ONLY FOR ADDITIONAL  TRAINING  REQUESTED BY
LICENSEE AFTER BOTH (1) LICENSEE'S RECEIPT OF THE SOFTWARE FOR USE BY LICENSEE'S
STAFF AT ITS  PENNSYLVANIA  FACILITIES AND (2) THE TRANSITION  DATE SPECIFIED IN
THE MCS AGREEMENT.

1.   Overview.  IHQ is committed to providing training to support the successful
     integration  of  QualityFIRST(R)into  a  care  management  program.  IHQ is
     available to provide implementation planning at the customer site to assist
     with implementation  strategy  development.  This includes an assessment of
     the  Licensee's  implementation  and training  needs.  On the basis of this
     assessment, IHQ will recommend an individualized implementation schedule to
     the Licensee.  Although additional  consulting services may be provided, in
     all cases the  Licensee  is required to  participate  in the User  Training
     Program described below.

2.   User  Training  Program.  IHQ will  provide  a User  Training  Program  for
     Licensee's care managers and physician  consultants at Licensee's  place of
     business.  The training  program provided by IHQ pursuant to this paragraph
     will cover  care  management  process,  guideline  application,  specialist
     referral procedures,  system usage documentation requirements,  and reports
     management.  Licensee agrees to provide adequate training  facilities and a
     separate Workstation for each attendee. A working knowledge of Microsoft(R)
     Windows(TM) is a prerequisite for this program.

3.   User  Training  Program  Fee. The User  Training  Program will consist of a
     training  session for up to five care  managers and a one (1) day follow-up
     training  session,  which  will  occur  within  ninety  (90) days after the
     initial  training  session.  The fee for this User Training  Program is Six
     Thousand  Dollars  ($6,000) (the "User Training  Program  Fee");  provided,
     however that Licensee shall pay all reasonable  travel and other associated
     expenses incurred by IHQ in conducting such training.

     In the  event the  Licensee  desires  to have  more than (5) care  managers
     attend future IHQ training  courses,  Licensee  shall pay IHQ an additional
     Training Fee of One Thousand Dollars ($1,000) per attendee.

4.   Train-the-Trainer  Program.  In the event that Licensee desires to have its
     employees  train other  employees  or  consultants  of  Licensee,  IHQ will
     provide  an  optional  Train-the-Trainer  Program  for  the  sum of  Twelve
     Thousand Dollars ($12,000) (the "Train-the-Trainer Program Fee"); provided,
     however that Licensee shall pay all reasonable  travel and other associated
     expenses   incurred   by   IHQ   in   conducting   such   training.    This
     Train-the-Trainer Program will consist of:

     o    Session 1 will  consist of a sixteen  (16) hour User  Training  course
          that  may  include  up to seven  (7)  attendees.  (Two (2)  designated
          trainers and five (5) Authorized Users). The User Training course will
          be followed by an eight (8) hour briefing session specifically for the
          designated  trainers;  this session will focus on training techniques,
          training preparation, use of case scenarios and role playing.
<PAGE>

     o    Session 2 will be a User  Training  course  scheduled  by  Licensee no
          later  than 3-4 weeks  following  Session 1. This  session  includes a
          team-teaching approach in which Licensee's new trainers assist the IHQ
          trainer in the training  preparation  and  delivery of  training.  The
          optimal  trainer/trainee  ratio  is two (2)  trainers  to five (5) new
          Authorized User trainers.

     o    Session 3 will be a User  Training  course  scheduled  by  Licensee no
          later than six to eight  weeks  following  Session 2.  Licensee's  new
          trainers  will be  responsible  for  conducting  Session 3,  including
          training  preparation  (logistics and agenda) and  presentation of the
          rationale  for selecting  QualityFIRST(R)  guidelines  for  Licensee's
          environment  and how the guidelines  will be used. The role of the IHQ
          trainer at Session 3 will be to observe and assist in the  delivery of
          training.

          Following  Session 3,  additional  training  sessions may be scheduled
          based on Licensee's needs and IHQ trainer  evaluation.  Any subsequent
          training  sessions  will be  provided  upon the terms and  conditions,
          including fees, as set forth in Schedule 3 of this Agreement.

5.   Physician  Training  Program.  If Licensee so desires,  IHQ will provide an
     optional half-day  Physician  Training Program for up to five (5) physician
     managers for the sum of Two Thousand Dollars ($2,000);  provided,  however,
     that Licensee shall pay all reasonable travel and other associated expenses
     incurred by IHQ in conducting such training.

6.   Fees and expenses due  pursuant to this  schedule  shall be invoiced by IHQ
     and shall be due within thirty (30) days from the date of such invoice.


<PAGE>
                                   SCHEDULE 3

TECHNICAL/CUSTOMER SUPPORT AND CONSULTING SERVICES.

1.   Technical/Customer Support Following Licensee's Receipt of the Software for
     Use by  Licensee's  Staff at its  Facilities in  Pennslyvania.  In order to
     assist Licensee in the effective use of the Software,  IHQ shall during the
     initial  term  of this  Agreement,  at the  request  of  Licensee,  provide
     Licensee  with up to  forty  (40)  hours  of  telephone  technical/customer
     support for questions related to use of the Software and to assist with the
     implementation  plan and  definition of the care  management  process.  All
     requests for technical/customer support services must be made by Licensee's
     Key Person or Key Person  Alternate.  In  addition,  Licensee's  Key Person
     shall  inform  IHQ when  there is a  configuration  change in the number of
     Workstations using the Software. This requires that the Key Person maintain
     Exhibit B and  communicate  changes  thereon to IHQ as they occur.  For the
     purposes of this Agreement, Licensee designates  _______________________ to
     be  its  Key  Person  and  _______________________  to be  its  Key  Person
     Alternate.  Licensee's Key Person can be reached at the following telephone
     number during regular business hours ( ) . Licensee may change the identity
     of its Key Person or Key  Person  Alternate  provided  it  notifies  IHQ in
     writing of such a change within fifteen (15) days thereafter.

2.   Consulting Services. In addition to the technical/customer support services
     provided as described  above,  IHQ is available  to provide  Licensee  with
     consultation services upon the oral or written request of Licensee.  During
     the Initial Term of this Agreement,  Licensee shall pay a consulting fee to
     IHQ for consulting services provided by IHQ at the following hourly rates:

     Vice President Level                                 $250 per hour
     Physician Consultant Level                           $175 per hour
     Director Level                                       $150 per hour
     Programming Consultant Level                         $  75 per hour

     provided,  however,  that Licensee  shall  reimburse IHQ for all travel and
     other  associated  expenses  incurred by IHQ in rendering  such  consulting
     services.  Fees due pursuant to this paragraph shall be invoiced by IHQ and
     shall be due within thirty (30) days from the date of such invoice.

<PAGE>
                                    EXHIBIT B

                    Identification of Computers and Location




Site                     Computer Description            Date of Installation

Health Risk              KMHP Dedicated Care
Management, Inc.         Management Unit
Minneapolis, MN


KMHP                     KMHP Medical Affairs Unit
Philadelphia, PA





                                AMENDMENT NO. 1
                                     to the
                         MANAGED CARE SERVICE AGREEMENT
                                     between
                          HEALTH RISK MANAGEMENT, INC.
                         and KEYSTONE MERCY HEALTH PLAN

     THIS  AMENDMENT NO. 1 is made and entered into  effective as of the 1st day
of October,  1997,  ("Effective  Date"),  by and between HEALTH RISK MANAGEMENT,
INC.,  having offices at 8000 West 78th Street,  Minneapolis,  Minnesota ("HRM")
and  KEYSTONE   MERCY  HEALTH  PLAN,   having  offices  at  200  Stevens  Drive,
Philadelphia, Pennsylvania ("KMHP").

                                    RECITALS:

     WHEREAS,  HRM and KMHP are parties to that  certain  Managed  Care  Service
Agreement  dated October 29, 1996,  whereby KMHP  utilizes  certain HRM systems,
software and resource  management  services,  and HRM provides  certain  related
health  care  cost   management   services  to  KMHP  with   respect  to  KMHP's
participating  members to whom managed health care services are delivered  under
KMHP programs (the "Agreement"); and

     WHEREAS,  by executing  this  Amendment No. 1, HRM and KMHP desire to amend
certain  provisions  of the  Agreement  to address and clarify  issues that have
arisen during the course of performance under the Agreement;

     NOW,  THEREFORE,  in consideration of the foregoing and in consideration of
the mutual  promises of the parties hereto and the mutual  benefits to be gained
by the performance hereof, the parties hereto agree as follows:

1.   Section 3.k.,  including  subsections 3.k.i, ii and iii thereof, is deleted
     in its entirety and is not to be replaced or restated.

2.   Section 11.e. is hereby deleted in its entirety and the following is hereby
     inserted in its place.

          "e. If any of the following  events occur:  (i) the actual Per Covered
     Member Per Month ("PMPM")  calculation for Inpatient (LOB 100), pursuant to
     Section 6 of the Amended Schedule 1 - Fee Schedule, "Performance Bonus," is
     greater than  ninety-two  percent  (92%) of the 1996 Baseline PMPM used for
     the Target PMPM for  calendar  year 1998.  (The Target PMPM is  eighty-five
     percent  (85%) of the 1996  Baseline  PMPM.);  (ii) KMHP  ceases to operate
     under a DPW Contract or otherwise  terminates doing business in the Service
     Area; (iii) a sale of HRM or of all or  substantially  all of HRM's assets;
     (iv) a merger or  consolidation  of HRM or a change  of direct or  indirect
     control of HRM or a change of HRM's executive management; or (v) HRM, or an
     affiliate  of HRM or an entity  in which  HRM holds an equity or  ownership
     interest, is a competitor of KMHP, then KMHP may terminate the Managed Care
     Service  Agreement  with at least  sixty (60) days  written  notice to HRM;
     provided, however, except for a termination under clause (iii), (iv) or (v)
     above, KMHP shall pay the cost of termination,  with no further  obligation
     of any kind to HRM, as follows:
<PAGE>

          i. Two (2) months of gross salary of HRM's dedicated Minneapolis staff
     (i.e., full-time equivalents ["FTE's"] then working on KMHP services).

          ii. Usage fees  calculated at $0.11 per Covered Member per month for a
     six (6) month period after the termination date.

          For  the  purposes  of this  subsection  11.e.,  an  entity  shall  be
     considered a competitor of KMHP if such entity is engaged in, has agreed to
     engage in, or has submitted a proposal or filing to a  governmental  agency
     or other  party to engage in the  provision  of managed  care  services  to
     Medical Assistance recipients in the Service Area.

          For the purposes of this subsection 11.e., the term "affiliate" of any
     entity  shall  mean a  party  that  directly  or  indirectly  controls,  is
     controlled by, or under common control with such entity."

3.   Section 11.f.,  including subsections 11.f.i, ii and iii thereof, is hereby
     amended and restated in its entirety to read as follows:

          "f. Ninety (90) days prior to October 1, 1999, KMHP shall give written
     notice to HRM of its intent to exercise its option to terminate  any or all
     of the Utilization  Management  services  referred to in Section 3.b.(i) of
     Amended  Schedule 1 Fee  Schedule  to the  Agreement,  the  QualityFIRST(R)
     Guidelines,   HRM's  AutoPILOT  services,  and  HRM's  Resource  Management
     services,  together with the respective fees for said services, at any time
     on or after  September  30,  1999,  with no  payment  to be due HRM for the
     terminated service(s) in connection therewith,  except for those transition
     costs specified in Section 3.a.v.  of Amended  Schedule 1 - Fee Schedule to
     the  Agreement.  If KMHP chooses to continue any or all of the  Utilization
     Management  services  referred to in Section 3.b.(i) of Amended Schedule 1,
     the QualityFIRST  Guidelines,  HRM's AutoPILOT services, and HRM's Resource
     Management  services,  KMHP shall specify in its advance  written notice to
     HRM, as specified above, the service(s) it intends to continue and the date
     upon which such  service(s)  is to  terminate,  if sooner than December 31,
     2001. In the event the service(s) is to continue beyond September 30, 1999,
     all fees except for  Utilization  Management  will  continue  as  specified
     herein and, with respect to Utilization  Management fees, KMHP and HRM will
     mutually agree on the fees for Utilization  Management  within a reasonable
     time following HRM's receipt of KMHP's written notice."

4.   Section 21, entitled,  "Changes Effective October 1, 1997," is hereby added
     to the Agreement and shall read as follows:

     "21.  Changes Effective October 1, 1997

     a.   The parties will  mutually  develop and agree upon two (2)  transition
          plans  which  will be added to the  Agreement  in an  amendment  to be
          executed at such time.
<PAGE>

          Transition  Plan 1 will involve the plan to transition to KMHP certain
          services which have been the subject of dispute. The reimbursement for
          such  services  will be as agreed to in the  Amended  Schedule 1 - Fee
          Schedule.  Once the transition plan is agreed to, the fee schedule and
          timings for these services will be adjusted to reflect those change in
          services.  The  transition  plan  members for such  services  are (see
          attachment). The transition team will finalize this transition plan to
          be completed no later than  November 15, 1997.  This  transition  plan
          will  then be  presented  to the  joint  senior  management  committee
          consisting of (see  attachment).  Final  approval will be by the joint
          senior management decision committee.

          Transition  Plan 2 will involve a transition  team  consisting of (see
          attachment)  will  deliver  to the  senior  management  team  of  (see
          attachment) a transition plan for  transitioning the capitated managed
          care  services to KMHP at any time after October 1, 1998. On or before
          December 23, 1997, the parties shall agree on the specific terms to be
          included in a written Transition Plan to be appended to the Agreement.
          The  intent is to be able to have  transitioned  all of the  capitated
          services to KMHP no later than October 1, 1999.  KMHP shall,  at their
          discretion, continue to have HRM perform the services beyond September
          30, 1999, if they so choose.  The transition plan will anticipate that
          as any portion of the capitated  services is transferred to KMHP prior
          to September 30, 1999, there will be an adjustment to the fees payable
          to HRM,  but that HRM will be entitled  to its full  profit  structure
          that was anticipated for that service through September 30, 1999.

     b.   Claim  Performance  Standards.  In the performance of the managed care
          services under the Agreement,  HRM and KMHP will perform such services
          in a manner that will satisfy such  performance  standards as shall be
          defined in a performance  standards  plan. The  performance  standards
          plan will be developed by a team consisting of (see attachment).   The
          team will deliver the  performance  standards plan to the joint senior
          management  committee  (consisting of (see attachment))   on or before
          November 15, 1997. The performance standards plan shall include, among
          others to be developed and agreed upon, the following standards:

          i)   Ninety-five  percent (95%) of all authorizations will load to the
               KMHP healthcare  information  system without critical errors on a
               daily basis

          ii)  Ninety-eight percent (98%) accuracy rate on all authorizations

          iii)Case Exception Report - 100% resolved within two (2) business days

          iv)  Certification  Extract  Report  - 100%  resolved  within  two (2)
               business days

          v)   Authorization issues communicated from KMHP's Claims Department -
               100% resolved within two (2) business days
<PAGE>

          vi)  Audit and  measurement  standards  and  remedies  for  corrective
               action  in the  event  the  performance  standards  are not being
               achieved,  which remedies would not be KMHP's exclusive  remedies
               and would not preclude the exercise of other rights.

          With respect to the performance  standards iii., iv., and v. set forth
          above,  HRM  agrees  to  meet,  commencing  on the date  hereof,  such
          performance  standards when the ability to "resolve" such  performance
          standards is within HRM's control.

     c.   On or before  November 1, 1997, the parties will mutually  develop and
          agree upon a written joint  management  process which will be added to
          the  Agreement  in an  amendment  to be  executed  at such time.  This
          written joint management process shall address the following:

          i)   The management  structure of how both parties will relate to each
               other.

          ii)  A defined  set of  procedures  to control the  interface  process
               between  all  KMHP  and  all  HRM  affected   operations.   These
               procedures  will address,  but not be limited to, HRM  interfaces
               with   the    following    KMHP    departments:    IS,    Claims,
               Telecommunications,  Regulatory  Affairs,  Member  Services,  and
               Medical Affairs.

          iii)Define  the  control  of  the  HRM/Philadelphia   staff  and  its'
               relationship to the KMHP staff.

          iv)  Develop performance measures for:

               (1)  claims interface and claims turnaround  between HRM/UM group
                    and the KMHP claims group.

               (2)  delineate   the   reporting   processes   and  data   fields
                    communication  processes for the reporting of all activities
                    between HRM and KMHP.

               (3)  delineate  the  management  issues and  staffing of the HRM/
                    Philadelphia staff.

               (4)  delineate  desirable and required  features and  performance
                    capabilities of AutoPILOT.

          v)   Provide  KMHP  with a  diskette  containing  detailed  line  item
               records  used by HRM to  create  summaries  for  month-end  close
               information on inpatient cases.
<PAGE>

     d.   On or before  November 1, 1997, the parties will mutually  develop and
          agree  upon  more  precise   descriptions  of  each  of  the  services
          contemplated under the Agreement,  the responsibilities of the parties
          with respect  thereto and  performance  standards  thereof,  including
          those listed in Section  21.c.(iv) above.  For each service  provided,
          the detail to be agreed  upon may  include,  without  limitation,  the
          telecommunications  interfaces,  HRM case manager processes,  the data
          fields to be filled out in AutoPILOT or the Mercy  Healthcare  System,
          and the data  fields to be  transmitted  on each case to KMHP  claims.
          These details, once agreed upon, will be added to this Agreement in an
          amendment  to  be  executed  at  such  time  and,  thereafter,   these
          descriptions  will  constitute  the extent of the service  provided by
          HRM.  Any  modifications  desired or requested by KMHP or HRM for that
          service will go through the change order process described below.

     e.   On or before  November 1, 1997, the parties will agree on the use of a
          change order  process to be added to the  Agreement by amendment to be
          executed  at  such  time  and by  which  the  parties  will  abide  in
          addressing changes to the services and responsibilities from and after
          the adoption of said amendment.

     f.   HRM and all those who may claim  under,  by or  through  HRM,  and all
          affiliates of HRM,  hereby release and forever  discharge KMHP and its
          successors, agents, owners, partners, affiliates, employees, officers,
          directors  and  assigns  of and from  any and all  claims,  causes  of
          action,  suits and demands  whatsoever  (except  those with respect to
          third party claims subject to indemnification  under Section 12 of the
          Agreement),  which HRM now has or ever had against KMHP in  connection
          with or related to (i) the  subject  matters of a request  for dispute
          resolver list for arbitration  filed by HRM with the NHLA  Alternative
          Dispute  Resolution  Service;  (ii) payment by KMHP for, in connection
          with,  related to, or resulting from, the provision of services by HRM
          except as expressly  set forth in this  Amendment No. 1; and (iii) any
          alleged  breaches of the  Agreement by KMHP related to clauses (i) and
          (ii)  of this  paragraph  which  occurred  prior  to the  date of this
          Amendment No. 1.

          KMHP and all those who may claim under,  by or through  KMHP,  and all
          affiliates of KMHP,  hereby release and forever  discharge HRM and its
          successors, agents, owners, partners, affiliates, employees, officers,
          directors  and  assigns  of and from  any and all  claims,  causes  of
          action,  suits and demands  whatsoever  (except  those with respect to
          third party claims subject to indemnification  under Section 12 of the
          Agreement),  which KMHP now has or ever had against HRM in  connection
          with or related to (i) the  subject  matter of KMHP's  alleged  claims
          against HRM as referenced in the letter of Robert H. Gilman of KMHP to
          Gary T. McIlroy, M.D. of HRM, dated September 5, 1997; (ii) payment by
          HRM for,  in  connection  with,  related  to,  or  resulting  from the
          rendering  of services or the  alleged  failure to render  appropriate
          services,  by HRM, except as expressly set forth in this Amendment No.
          1; and (iii) any alleged  breaches of the  Agreement by HRM related to
          clauses (i) and (ii) of this  paragraph  which  occurred  prior to the
          date of this Amendment No. 1.
<PAGE>

          The parties further acknowledge and agree that the services, functions
          and responsibilities  performed by HRM through this date in connection
          with the  operations  of KMHP and its  affiliates  are,  among others,
          included in the  obligations,  services  and  responsibilities  of HRM
          under the  Agreement,  as amended,  and that HRM does not and will not
          have  any  right  to  compensation  for any  services,  functions  and
          responsibilities  currently  performed by HRM,  except as set forth in
          the Agreement, as amended and will not have any right to terminate any
          such services,  functions and responsibilities  currently performed by
          HRM, except as set forth in the Agreement, as amended.

     g.   Upon  execution of this  Amendment  No. 1 to the  Agreement,  HRM will
          withdraw,  without  prejudice,  its request for arbitration filed with
          the National Health Lawyers Association Alternative Dispute Resolution
          Service on October 3, 1997.

     h.   On or before  November 1, 1997,  the parties will mutually  agree upon
          further amendments to the Agreement which are intended to:

          i)   replace  ambiguous  responsibilities  to specific  processes  and
               procedures;

          ii)  eliminate ambiguity in many of the breach of contract provisions;
               and

          iii)insert a mediation process prior to any arbitration process."

5.   Schedule 1 - Fee Schedule to the  Agreement is hereby  amended and restated
     as follows: (see attachment)

6.   Reaffirmation of Agreement - Any and all provisions of the Agreement, other
     than those modified and amended as set forth in this Amendment No. 1, shall
     hereby  remain in full  force and  effect.  Any  further  amendment  to the
     Agreement  shall be subject and pursuant to a definitive  written  document
     executed by the parties hereto.

7.   Counterparts.  This  Amendment  No.  1 may  be  executed  in  one  or  more
     counterparts,  and  each  such  counterpart  shall  be  deemed  part of the
     original  document.  This Amendment No. 1 shall be binding upon the parties
     hereto  as of the  Effective  Date set  forth  above  at such  time as both
     parties have executed a counterpart of this Amendment No. 1.
<PAGE>

8.   Facsimile  Signatures.  Original signatures of the parties hereto on copies
     of this Amendment No. 1 transmitted by facsimile shall be deemed  originals
     for all purposes hereunder, and such copies shall be binding on the parties
     hereto.

     IN WITNESS  WHEREOF,  the parties hereto have executed this Amendment No. 1
to the Managed Care Service Agreement on the dates shown below.

HRM:                               KMHP:


HEALTH RISK MANAGEMENT, INC.       KEYSTONE MERCY HEALTH PLAN


By    /s/  GARY McILROY            By    /S/  DANIEL J. HILFERTY
Its   Chief Executive Officer      Its   President and Chief Executive Officer
Dated 10/9/97                      Dated 10/09/97






                                   EXHIBIT 11


                          HEALTH RISK MANAGEMENT, INC.
                     COMPUTATION OF EARNINGS PER SHARE (EPS)
<TABLE>
<CAPTION>
                                                Primary EPS                             Fully Diluted EPS
                                             Year Ended June 30                         Year Ended June 30
                                   ---------------------------------------    ---------------------------------------
                                       1995         1996         1997            1995         1996         1997
                                       ----         ----         ----            ----         ----         ----
<S>                                    <C>          <C>          <C>             <C>         <C>            <C>

Earnings (in thousands):
   Earnings for period indicated       $    844     $  1,996     $  2,241        $    844    $  1,996       $  2,241
                                           ====        =====        =====             ===       =====          =====

Number of Shares:
   Weighted average number of
     shares of common stock
     outstanding                      3,946,933    4,080,542    4,291,349       3,946,933   4,080,542      4,291,349
   Weighted average number of
     shares of common stock
     equivalents                         35,160      138,644      166,752          47,472     175,001        199,230
                                      ---------    ---------    ---------       ---------   ---------      ---------

   Number of shares included in
     per share computation for
     the period indicated             3,982,093    4,219,186    4,458,101       3,994,405   4,255,543      4,490,579
                                      =========    =========    =========       =========   =========      =========

Net earnings per share                  $  0.21      $  0.47      $  0.50         $  0.21     $  0.47        $  0.50
                                           ====         ====         ====            ====        ====           ====
</TABLE>




                                   EXHIBIT 22

                              List of Subsidiaries
                                       of
                          Health Risk Management, Inc.


Health Resource Management Ltd., an Alberta corporation

HRM Claim Management, Inc., a Minnesota corporation

Institute for Healthcare Quality, Inc., a Minnesota corporation

Health Benefit Reinsurance, Inc., a Michigan corporation

Health Program Managers, Inc., a California corporation



                                   EXHIBIT 23



                        Consent of Independent Auditors


We consent to the incorporation by reference in the Registration Statement (Form
S-8 No. 33-38623) pertaining to the Health Risk Management,  Inc.  Non-Incentive
Stock Option Plan, and in the  Registration  Statement  (Form S-8 No.  33-38624)
pertaining to the Health Risk  Management,  Inc. 1990 Stock Option Plan,  and in
the Registration Statements (Form S-8 No. 33-60390) and (Form S-8 No. 333-34497)
pertaining to the Health Risk Management,  Inc. 1992 Long-Term Incentive Plan of
our report dated October 10, 1997,  with respect to the  consolidated  financial
statements and schedule of Health Risk Management,  Inc. included in this Annual
Report (Form 10-K) for the year ended June 30, 1997.

/s/ Ernst & Young LLP

Minneapolis, Minnesota
October 10, 1997

<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
     THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM
     FINANCIAL STATEMENTS FROM THE REGISTRANT'S FORM 10-K FOR THE YEAR ENDED
     6-30-97 AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL
     STATEMENTS.
</LEGEND>
<MULTIPLIER>                                  1,000
<CURRENCY>                                     U.S. Dollars
       
<S>                                            <C>
<PERIOD-TYPE>                                  Year
<FISCAL-YEAR-END>                       JUN-30-1997 
<PERIOD-START>                          JUL-01-1996
<PERIOD-END>                            JUN-30-1997
<EXCHANGE-RATE>                                   1
<CASH>                                        5,349
<SECURITIES>                                      0
<RECEIVABLES>                                12,367
<ALLOWANCES>                                    260
<INVENTORY>                                       0
<CURRENT-ASSETS>                             19,055
<PP&E>                                       29,600
<DEPRECIATION>                               23,885
<TOTAL-ASSETS>                               51,723
<CURRENT-LIABILITIES>                        10,477
<BONDS>                                       3,487
                             0
                                       0
<COMMON>                                         45
<OTHER-SE>                                   33,999
<TOTAL-LIABILITY-AND-EQUITY>                 51,723
<SALES>                                      62,723
<TOTAL-REVENUES>                             62,723
<CGS>                                        37,657
<TOTAL-COSTS>                                37,657
<OTHER-EXPENSES>                             21,064
<LOSS-PROVISION>                                127
<INTEREST-EXPENSE>                              535
<INCOME-PRETAX>                               3,654
<INCOME-TAX>                                  1,413
<INCOME-CONTINUING>                           2,241
<DISCONTINUED>                                    0
<EXTRAORDINARY>                                   0
<CHANGES>                                         0
<NET-INCOME>                                  2,241
<EPS-PRIMARY>                                   .50
<EPS-DILUTED>                                   .50
        


</TABLE>


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