ACTIVE VOICE CORP
10-K, 1996-07-01
TELEPHONE & TELEGRAPH APPARATUS
Previous: ALLIANCE WORLD INCOME TRUST INC, 497, 1996-07-01
Next: ACTIVE VOICE CORP, S-8, 1996-07-01



<PAGE>

- -------------------------------------------------------------------------------
- -------------------------------------------------------------------------------


                   UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                                WASHINGTON, D.C. 20549

                                      FORM 10-K

                    ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)

                        OF THE SECURITIES EXCHANGE ACT OF 1934

   FOR THE FISCAL YEAR ENDED MARCH 31, 1996     COMMISSION FILE NUMBER  0-22804

                               ACTIVE VOICE CORPORATION
                (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

               WASHINGTON                              91-1235111
        (STATE OF INCORPORATION)         (I.R.S. EMPLOYER IDENTIFICATION NUMBER)

       2901 THIRD AVENUE, SUITE 500                   98121-9800
           SEATTLE, WASHINGTON                        (ZIP CODE)
(ADDRESS OF PRINCIPAL EXECUTIVE OFFICES)

                                    (206) 441-4700
                 (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE)

              Securities registered pursuant to Section 12(b) of the Act
                                         None

              Securities registered pursuant to Section 12(g) of the Act
                              Common Stock, No Par Value
                                   (Title of Class)


     Indicate by check mark whether the registrant (1) has filed all reports 
required to be filed by Section 13 or 15(d) of the Securities
Exchange Act of  1934 during the  preceding 12 months (or  for such shorter
period  that the registrant  was required to file such
reports), and (2) has been subject to such filing requirements for the past 90
days. Yes X      No
          ----      ----

     Indicate by check mark  if disclosure of delinquent filers  pursuant
to Item 405 of Regulation  S-K is not contained  herein,
and will  not be contained, to  the best of the  registrant's knowledge, in
definitive  proxy or information statements  incorporated by
reference in Part III of this Form 10-K or any amendment to this Form 10-K / /.


     The aggregate market value of the Common Stock  held by
non-affiliates of the registrant, based on  the closing price on June
14, 1996, as reported by the Nasdaq Stock Market was $42,008,239. (1)

     The number of shares of  the registrant's Common  Stock outstanding as
of June 14, 1996, was 4,573,028.

                       DOCUMENTS INCORPORATED BY REFERENCE

           Portions of the registrant's Proxy Statement relating  to the
registrant's 1996 Annual Meeting of Stockholders  to be held on August 30, 
1996, are incorporated by reference into Part III of this Report.



- -----------------
(1) Excludes shares held of record on that date by directors and officers of the
registrant. Exclusion of such shares should not be construed to indicate that 
any such person directly or indirectly possesses the power to direct or cause 
the direction of the management of the policies of the registrant. 


- -------------------------------------------------------------------------------
- -------------------------------------------------------------------------------

<PAGE>

                            TABLE OF CONTENTS

                                                                            Page
                                                                            ----
PART I

Item 1.   Business. . . . . . . . . . . . . . . . . . . . . . . . . . . . .    1

           Industry Background  . . . . . . . . . . . . . . . . . . . . . .    1
           Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . .    3
           Products . . . . . . . . . . . . . . . . . . . . . . . . . . . .    3
           Product Technology . . . . . . . . . . . . . . . . . . . . . . .    6
           Sales and Marketing  . . . . . . . . . . . . . . . . . . . . . .    7
           Product Development  . . . . . . . . . . . . . . . . . . . . . .   10
           Manufacturing  . . . . . . . . . . . . . . . . . . . . . . . . .   10
           Competition  . . . . . . . . . . . . . . . . . . . . . . . . . .   11
           Proprietary Rights . . . . . . . . . . . . . . . . . . . . . . .   11
           Employees  . . . . . . . . . . . . . . . . . . . . . . . . . . .   12

Item 2.    Properties . . . . . . . . . . . . . . . . . . . . . . . . . . .   13

Item 3.    Legal Proceedings  . . . . . . . . . . . . . . . . . . . . . . .   13

Item 4.    Submission of Matters to a Vote of Security Holders  . . . . . .   14

Item 4A.   Executive Officers of the Registrant . . . . . . . . . . . . . .   14

PART II

Item 5.    Market for Registrant's Common Equity and Related Stockholder 
            Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . .   15

Item 6.    Selected Financial Data  . . . . . . . . . . . . . . . . . . . .   16


Item 7.    Management's Discussion and Analysis of Financial Condition and
            Results of Operations  . . . . . . . . . . . . . . . . . . . . .  17

Item 8.    Financial Statements and Supplementary Data  . . . . .  . . . .    24

Item 9.    Changes in and Disagreements with Accountants on Accounting and
            Financial Disclosure  . . . . . . . . . . . . . . . . . . . . .   37

PART III

Item 10.   Directors and Executive Officers of the Registrant . . . . . . .   38

Item 11.   Executive Compensation . . . . . . . . . . . . . . . . . . . . .   38

Item 12.   Security Ownership of Certain Beneficial Owners and Management .   38

Item 13.   Certain Relationships and Related Transactions . . . . . . . . .   38

PART IV

Item 14.   Exhibits, Financial Statement Schedules, and Reports on Form 8-K . 39

<PAGE>

                                             PART I.

ITEM 1.      BUSINESS

     Active Voice Corporation (Active Voice or the Company) is a leading 
provider of PC-based voice processing systems and computer telephone 
integration (CTI) products.  The Company's software products enable small- to 
medium-sized businesses and offices to communicate more effectively by 
integrating their traditional office telephone systems with their local area 
network (LAN) and desktop PCs and with message servers providing voice mail, 
automated attendant, interactive voice response,  fax mail, and desktop 
PC-based call handling.

     Active Voice products are designed to  be "people-oriented," with
features that can be readily used without  special training or manuals. The 
Company's principal products,  Repartee, Replay Plus and Replay, incorporate 
Active  Voice's "1 for yes, 2 for  no" user dialogue.  The Company's products
use standard, open-architecture  PC platforms and  operating systems, thereby
facilitating the rapid adoption of  new PC-based technologies and reducing 
overall product costs.  The Company concentrates its development efforts on 
software rather than hardware  because it believes product value is created most
efficiently by emphasizing software  solutions to meet customer needs. During 
fiscal 1995,  the Company introduced TeLANophy, a set of new CTI products that 
offer a subscriber on one of the Company's Repartee systems: (1) the ability 
to use a desktop PC on a LAN for real-time control of multiple incoming 
and outgoing calls with the drag and drop features of Microsoft Windows, (2) 
graphical management of voice mail and facsimile messages, and (3) the ability
to listen and respond to e-mail remotely.

     Founded  in 1983, the  Company was one  of the pioneers of  PC-based 
voice processing.  Its initial products  were based upon technological 
approaches identified at Massachusetts Institute of  Technology's Media 
Laboratory for Speech and Artificial Intelligence. A central business purpose 
of the Company is developing software that empowers people to communicate using
telephones, PCs, the LAN, and the Internet, four of the most fundamental 
business tools.

INDUSTRY BACKGROUND

     The voice  processing industry, like  the computer industry, had  its 
origins in large  proprietary systems and has  grown to include smaller, more 
open systems.  Early voice processing systems were based on proprietary 
technology, which often could be used only in conjunction  with a single type 
of  private branch exchange (PBX) switch. These systems were designed for  
use by large corporations and typically  cost several  hundred thousand  
dollars. By  the early 1980s, new market  entrants began  to develop  systems 
that  were somewhat  more affordable,  often  costing  $100,000 or  more,  
but  were still based  on  proprietary  hardware and  operating  system 
architectures. As the  processing power of PCs increased and disk storage, 
microprocessor  and other microcomputer component costs fell, PCs  also 
became a viable platform for voice processing applications. PC-based 
products, utilizing standard, open-architecture platforms and operating  
systems, now offer  small- to medium-sized  businesses and offices the  
benefits of many  of the same  features currently found in large proprietary 
systems, but at substantially lower price points ranging from about $3,800 to 
$150,000.

     According to industry  statistics, the domestic  market for  voice 
processing systems  comprises more than  35 manufacturers, whose voice 
messaging  products accounted  for aggregate end-user  revenues of 
approximately  $1.9 billion  in 1995, compared  with about  $989 
million in  1991. Manufacturers of  voice messaging systems include  switch 
suppliers (such  as AT&T, Northern Telecom, Inc.  and Rolm  Co.);  independent 
manufacturers  of proprietary  systems (such  as  Centigram Communications 
Corporation  and  Octel Communications Corporation); and independent 
manufacturers  of PC-based, open-architecture systems (such as Active 
Voice, Applied Voice Technologies, Inc., Compass Technology,  Inc., and 
Microlog Corporation). Although  sales of the Company's products in  1995 
represented only about 5.5% of  domestic end-user revenues for voice 
messaging systems, the Company ranked third behind only AT&T  and
Northern  Telecom  in  total  domestic voice 
messaging  systems  shipped,  according  to industry
statistics. (References in this paragraph, as


                                       -1-

<PAGE>

well as elsewhere in this Report, to industry statistics concerning sales  
and shipments by the Company and its competitors are based on estimates 
compiled relative to the U.S. market  by Dataquest Corporation, an 
independent research firm specializing in high technology.)

     Until recently, voice processing systems had  not been widely accepted 
in  most foreign countries, due  to various factors such  
as less advanced  communications infrastructures, cultural differences  and 
regulatory requirements.  The Company, however,  believes that the current 
markets in  Australia, Japan and much of Western Europe  exhibit 
characteristics similar to the U.S. voice processing  market in the  
mid-1980s. In these  regions, a few  large organizations have  installed 
voice processing  systems, and product inquiries  by potential  customers and 
 distributors are  increasing. While  the Company  believes that  small- to  
medium-sized enterprises in  most developed  countries have the  same needs  
for improved telephone communications as  in the  United States,  it is
difficult to predict the  rate and extent of future development of demand for
voice processing products in these markets. Although there
are  several foreign  manufacturers of  PC-based and  proprietary voice
processing  systems, foreign  markets are  generally not  yet as
competitive as the U.S. market.

     Voice processing  has traditionally  encompassed various  types of 
computer assistance  to facilitate  interaction over  the telephone between a 
caller, one or more persons  and a computer. With voice processing 
technology, telephone users can utilize voice and touch tones to  manipulate 
calls, interact  with computer databases,  and access and  respond to  
messages or data  from voice or  other electronic  media, thereby making 
internal and external  communications more efficient. The three  most common 
voice processing features are:

     VOICE  MAIL -- allows a caller  to store voice messages and replies in  
a computer, and thereby conduct a dialogue with any person, potentially 
anywhere in the world, without having to be  on the same line at the same 
time. Typical voice mail  features include the ability to record, store and 
delete messages, and to direct messages to multiple subscribers.

     AUTOMATED ATTENDANT -- allows a  caller to direct the computer to switch 
the call to a telephone extension different  from the one dialed,  without 
the manual intervention  of an operator. A  typical automated attendant 
system  gives the caller the  option of directing the call to the extension  
number of a particular telephone user in the system ("subscriber") or of a  
particular department, or holding for a live operator.

     INTERACTIVE VOICE RESPONSE (IVR) -- allows a caller  to obtain requested 
information in voice form from a local or nonlocal database.  Examples of IVR 
 range from  simply selecting announcements  from a list of options  stored 
in  the computer (also  known as AUDIOTEXT) to more complex interactive 
exchanges such as querying a database for information.

     These basic voice processing functions  offer people integrated and 
simplified access to  various types of communications and information through 
 the traditional telephone system. Over the past  decade, there has been a 
proliferation  of new methods of business communication,  such as facsimile 
(fax)  and electronic mail (e-mail). At  the same time, it has  become easier 
to access communications through pagers,  cellular phones and portable 
computers with  communications capability. As a result,  voice 
processing systems can now  access and interact  with a broad  variety of 
communications  sources offering unified  messaging. For  example, 
text-to-speech and other voice processing technologies permit  a subscriber 
to hear or send  e-mail through touch tones or voice recognition.  In 
addition, today  the telecommunications industry is delivering a wide array 
of CTI products. CTI merges data networks and telephones, dramatically 
increasing  connectivity among the various means of  electronic communication 
and improving the way  people communicate and the way they work. Integration 
of  telephone based communications with the LAN (also known as the  Intranet) 
and the Internet are now allowing people to manage their telephone no matter 
where they are.







                                       -2-


<PAGE>

STRATEGY

     The Company's strategy is to develop friendly, easy-to-use, PC-based 
voice processing systems and CTI products that offer integrated access to a 
broad range of communications with other people and information sources. The 
Company's strategy is built around five basic elements:

- -    EMPHASIZE SOFTWARE, NOT HARDWARE.  The Company concentrates its
     development efforts on software rather than on the design or
     modification of hardware.  The Company believes product value is
     created most efficiently by emphasizing software solutions
     to meet customer needs.

- -    USE STANDARD, OPEN SYSTEMS AND  HARDWARE.  The Company's products use
     standard, open-architecture PC platforms and operating
     systems rather than proprietary computer hardware and operating
     systems.  As a result, the Company can rapidly adopt new
     PC-based technologies and thereby leverage the substantial
     expenditures made by third parties who develop new technologies
     for the general PC environment.  The use of commonly available
     hardware components and software minimizes the Company's
     manufacturing activity and helps reduce the overall cost of its
     products.

- -    FOCUS ON SMALL- TO MEDIUM-SIZED  OFFICES.  The Company's products are
     designed for use by small- to medium-sized  businesses
     and offices in a wide range of enterprises, including 
     manufacturing, retail, service, health-care, governmental and
     institutional settings. Since 1986, the Company's products have
     offered many of the features commonly available in large,
     proprietary voice processing systems, at price points more affordable
     to this target market.

- -    MAKE PRODUCTS  EASY TO USE, INSTALL AND  MODIFY.  The Company 
     strives to maximize ease of use for each subscriber, for the
     system manager and for the installer. The Company's products are
     designed to be "people-oriented," with features that can be
     used readily without special training or manuals. For example, a new
     user need only know the Company's "1 for yes, 2 for no"
     user dialogue to begin immediate use of all features. Other examples
     of this product philosophy are the Company's voice mail
     prompts that encourage conversation between callers and 
     subscribers, and its simplified installation screens and menus,
     which allow automatic configuration to over 100 different PBX, key
     system and Centrex switches and enable the system manager
     to tailor features to subscriber needs.

- -    MINIMIZE  DISTRIBUTION OVERHEAD.  The Company achieves broad market
     coverage for its products domestically, without the use
     of a direct sales force, primarily through a nationwide network of
     over 700 independent telephone system dealers, and
     through original equipment manufacturers (OEMs). A similar
     distribution strategy is being pursued by the Company in foreign
     markets. This distribution structure enables the Company to
     limitreduce its selling expense overhead, focus its resources on
     product development, leverage its sales efforts, and achieve
     exposure to the substantial installed customer bases of these
     organizations.

PRODUCTS

       The Company has three principal products.  Its first product, 
Repartee, which was introduced in 1986, accounted for approximately 25% of 
the Company's revenues in fiscal 1996. In 1991, the Company introduced its 
most affordable product, Replay, to segment its target market and appeal to 
more price-sensitive, smaller enterprises.  Replay accounted for 
approximately 15% of the Company's fiscal 1996 revenues. This was followed in 
1992 by the introduction of Replay Plus, which was positioned between 
Repartee and Replay in terms of price point, features and capacity.  Replay 
Plus accounted for approximately 40% of the Company's revenues in fiscal 
1996. All of these products offer voice mail, automated attendant,  audiotext 
and fax mail features, and require the assistance of a dealer or other 
trained installer to configure them to the end-user's telephone switch and 
set up initial greetings, schedules and other subscriber features.

                                      -3-

<PAGE>

The remaining 20% of the Company's fiscal 1996 revenues was comprised of 
TeLANophy software, vertical market applications, switch integrations, fax
products, replacement hardware and other miscellaneous items.

       REPARTEE -- offers the largest call handling capacity of the 
Company's products, plus additional features such as fax detect and transfer,
fax mail (the ability to verbally annotate, collect and store faxes), 
fax-on-demand (the ability to request that a certain fax be sent to the 
caller), call screening, multi-office networking and easy message access. 
The Company's CTI products  integrate exclusively with Repartee. Repartee 
includes a computer screen and keyboard  that the installer or system manager 
can utilize to tailor  features to subscriber needs.

       The Company's newly released Large System Platform (LSP) adds 
enhanced computing power to Repartee.  With up to 60 ports of capacity for 
an unlimited number of subscribers, the Large System Platform is advantageous
for larger customers.

       REPLAY PLUS -- a mid-priced product that offers most of the features
available on Repartee. Replay Plus is the current platform for the Company's
Hospitality package. Replay Plus also includes a computer screen and keyboard
for tailoring features to subscriber needs.

       REPLAY -- a simple "plug and play" voice processing product intended
for small office settings. Its features are correspondingly reduced, which makes
configuration and installation much simpler. Replay does not require a computer
screen or keyboard, and most of the installation is performed by the
end-user. Replay can be integrated with many telephone switches commonly found 
in small office settings.

       Certain performance and other characteristics of the Company's
principal products are set forth in the following table:

<TABLE>
<CAPTION>

                        CURRENT       MAXIMUM         NUMBER OF        HOURS OF        TYPICAL RETAIL
PRODUCT                 VERSION    SUBSCRIBERS (1)    PORTS (2)      MESSAGE STORAGE   PRICE RANGE (3)
- -------                 -------    --------------     ---------      ---------------   ---------------
<S>                     <C>        <C>                <C>            <C>              <C>             
Repartee  . . . .         7.4          8,000           4 to 60          14 to 500     $12,000-$150,000
Replay Plus . . .         6.6          1,000           2 to 16          18 to 45      $ 7,300-$ 18,000
Replay  . . . . .         2.5            100           2 to 6           18            $ 3,500-$  5,800

(1)    Based on the Company's current suggested usage assumptions. The
number of subscribers actually supported may be more or less
depending upon specific customer usage.  The Company's products can be
upgraded on site, by increasing the number of ports and disk
drive capacity, to accommodate more subscribers up to the limits shown.

(2)    Ports are physical connections of the product to telephone lines.
The number of ports determines the maximum number of telephone calls that
can be managed simultaneously by the voice processing system.

(3)    Ranges shown are the Company's estimates based on its observations 
of prices commonly quoted by members of its dealer network, exclusive of 
maintenance. Prices vary depending upon the size and features of the system 
purchased. Additional charges may be added for certain switch integrations.
</TABLE>


       TELANOPHY -- A suite of CTI products that include client software 
installed at the desktop PC and a voice processing server attached to the 
LAN. Together, they offer Repartee subscribers: (1) the ability to use a 
desktop PC on a LAN for real-time control of multiple incoming and outgoing 
calls with the drag and drop feature of Microsoft Windows, (2) graphical 
management of voice mail and facsimile messages, and (3) the ability to 
listen and respond to e-mail remotely. TeLANophy allows the user to 
utilize the mouse and keyboard 

                                      -4-

<PAGE>

to perform all the functions normally done on the telephone keypad.
ViewCall, ViewMail, ViewFax, E-Mail Integration, and the 
recently released ViewCall Plus are modules of TeLANophy.

- -    VIEWCALL -- ViewCall is a call control module for TeLANophy. With 
     ViewCall the user can see incoming calls on the PC screen and manage 
     multiple calls as they arrive. When Repartee routes a call to an 
     extension, ViewCall instantly displays information about the call on the 
     desktop. ViewCall alerts subscribers with visual and audio cues and opens
     the call window. Users have the power to take the call, ask the caller to 
     hold, take a message or transfer calls to a different extension. ViewCall's
     monitor feature allows the user to listen to a voice message as it is being
     recorded and if desired, retrieve the call from voicemail. ViewCall does
     not just display calls; it identifies callers and collects important data
     about them. With this information, ViewCall can retrieve records from
     Personal Information Managers (PIMSs) and display them on screen 
     automatically before the call is answered.

- -    VIEWMAIL -- ViewMail makes voice and fax messages available on a 
     desktop PC. Using a Microsoft Windows interface, ViewMail displays the 
     sender's name, subject and the date and time messages were sent. Messages
     are managed with a few clicks of ViewMail's easy-to-use buttons, letting 
     the user hear, reply, redirect, archive, delete and leave messages, and 
     rewind, pause and fast forward them during playback. With a sound device 
     on a multimedia PC, ViewMail allows a user to play and record messages 
     without picking up the telephone.

- -    VIEWFAX -- ViewFax gives a user complete fax handling capabilities. 
     ViewFax also enables the user to redirect faxes to  other subscribers, 
     managing inbound and  outbound faxes from any networked PC. ViewFax works 
     with the  Active Fax module to notify the user, via telephone, when new 
     faxes arrive, and it also works with the ViewMail module to show the 
     status of inbound and outbound faxes. Using Print-to-Fax, ViewFax also 
     integrates with personal database applications, so each user can deliver
     faxes to any contact or several contacts at once, in just a few seconds 
     right from their desktop.

- -    E-MAIL INTEGRATION -- The E-Mail Integration package provides 24-hour
     two-way access to e-mail without a laptop or modem connection. When 
     users checks their universal mailbox, the E-Mail Notify/Delivery module 
     includes e-mail with voice and fax messages. Information is provided about 
     each message so they can be quickly prioritized. The software also 
     provides the option of forwarding e-mail to the nearest fax machine. With 
     the E-Mail Reader module, users can listen to any e-mail message using 
     text-to-speech conversion, and then record a reply that is sent as a voice
     mail message or an e-mail attachment.

- -    VIEWCALL PLUS -- ViewCall Plus uses the power of Telephony Application
     Programming Interface (TAPI) and Telephony Services Application 
     Programming Interface  (TSAPI) to provide complete control of inbound and
     outbound calls with the use of a windows-based mouse. Using the power of 
     TAPI and  TSAPI, ViewCall Plus has three integrated windows: the Telephone
     Control window shows the flow of calls to and from the 
     telephone extension; the Call Log window records all call activity; and 
     the Contact List window manages data about each caller. Setting 
     up conference calls is accomplished by dragging and dropping 
     contacts to the Telephone Control Window. ViewCall Plus prevents callers 
     from being disconnected or lost during transfer.


     OTHER PRODUCTS AND FEATURES -- PhoneMax is the Company's first 
stand-alone CTI software product. It provides the power of TeLANophy's 
ViewCall Plus on a stand-alone PC without a voice processing system and 
without a LAN. It can be used in any size business, by any number of people, 
with a TAPI or TSAPI compliant telephone system. Active Fax gives users of 
Repartee and Replay Plus complete fax handling capabilities. It includes fax 
mail to store incoming faxes electronically and fax-on-demand to let outside 
callers retrieve documents from a fax library. To leverage its core product 
technology, the Company has also developed a specialized vertical market 
application for the lodging and hospitality industry. The Company's 
Hospitality Package provides hotel guests with easy, timely and accurate  
messaging that is available in several 

                                     - 5 -

<PAGE>

multilingual guest conversation modules.  It increases the efficiency of the 
hotel office staff by providing unified messaging and on-screen call 
management. Optional features, such as tape backup, disk redundancy and tool 
kits, are also offered with Repartee and Replay Plus, and can be configured  
by dealers according to a particular end-user's application. In the future, 
the Company may develop similar applications for other vertical markets. 

The Company does not presently customize its products for dealers or 
end users, but does perform limited  feature customizations as requested by 
certain OEM customers.

PRODUCT TECHNOLOGY

     Each of the Company's voice  processing products includes the following 
principal components: an IBM-compatible PC platform; one or more voice 
processing circuitboards (voice boards), which contain signal processors to 
compress and digitize voice and detect various tones; and the 
Company-designed  software. The diagram below illustrates a sample 
configuration of a Repartee installation:

                  (See Appendix 1 for diagram description)






     REPARTEE ROUTES INCOMING CALLS TO TELEPHONES VIA THE SWITCH. UNANSWERED 
CALLS ARE ROUTED BACK TO VOICE MAIL. FAX CALLS ARE AUTOMATICALLY ROUTED TO A 
FAX MACHINE OR SAVED IN FAX MAIL FOR TELEPHONE RETRIEVAL. SUBSCRIBERS CAN 
ACCESS BOTH VOICE MAIL AND FAX MAIL FROM ANY EXTENSION OR FROM THE PUBLIC 
TELEPHONE NETWORK.

     The following diagram illustrates a sample configuration of Repartee
with TeLANophy features:





                     (See Appendix 2 for diagram description)




      BY INSTALLING A NETWORK INTERFACE CARD IN THE REPARTEE/TELANOPHY 
SERVER, AND CLIENT SOFTWARE IN THE DESKTOP PC, REPARTEE CAN COMMUNICATE  
ACROSS A LAN. REPARTEE SENDS CALLER INFORMATION TO THE DESKTOP PC WHEN 
ROUTING  INCOMING CALLS. MESSAGES IN VOICE MAIL CAN BE GRAPHICALLY MANAGED 
THROUGH A DESKTOP PC AND LISTENED TO VIA TELEPHONE OR A PC SPEAKER. 
STORED FAXES CAN ALSO BE VIEWED AT  THE DESKTOP. E-MAIL CAN  BE LISTENED  
TO REMOTELY WITH REPARTEE'S TEXT-TO-SPEECH SYNTHESIZER. VOICE REPLIES CAN 
BE RETURNED  AS E-MAIL ATTACHMENTS TO THE ORIGINAL SENDER.

                                     - 6 -
 
<PAGE>

     The Company has developed  software that enables certain of its products 
to be integrated  with over 100 different PBX, key system and  Centrex 
telephone  switching systems, which the Company believes represent 
approximately 90% of the installed switches in the United States. 
The following is a list of certain major telephone switching systems with 
which the Company's Repartee and Replay Plus products can be integrated:

MANUFACTURER                 SELECTED SWITCH INTEGRATIONS

AT&T                         Definity System 75/85, Dimension 400,
                             Horizon, Merlin II FP2/FP3, System 25


Centrex                      IAESS, 5ESS, DMS100

Fujitsu                      Focus 196, Focus Elite, Focus 9600, Starlog (SBCs)

Hitachi                      HCX5000

Iwatsu                       ZTD, ADIX

Mitel                        Panther, SX-50, SX-100/SX-200, SX-200 Digital, 
                             SX-2000

NEC                          Electra Mark II, NEAX 1400, NEAX 2400, NEAX 2400 
                             with IMG, NEAX 2400 with MMG, NEAX 2400 with SIM,
                             NEAX 2400 with UMG, Professional I and II

Northern Telecom             SL-1, Meridian, Northstar Modular DR3/DR4/DR5

Panasonic                    308, 616, 1232, DBS

Premier                      ESP 816, ESP 1224, ESP 2464, ESP DX, ESP MDX

Rolm                         CBX 9000 Series, Redwood

Siemens                      480, Saturn IIE, SD 192, HCM 200

Telrad                       2464

Toshiba                      DK 24/56/96/280, Perception, Strata VI/XII/XX, 
                             Strata VI/XII/XXE, Strata VI/XII/XXER2

Vodavi                       Starplus, Starplus Digital

     All of the Company's software is written to standard PC hardware and 
operating system architecture. Repartee and Replay Plus also conform to Audio 
Messaging Interchange Specification (AMIS) networking standards.  Replay and 
Replay Plus are presently based  on the Microsoft DOS operating system. Early 
in 1994, Repartee migrated to IBM's OS/2 operating system. The Company is in 
the process of developing the use of the Microsoft Windows NT operating 
system in its more complex products.

SALES AND MARKETING


     The Company achieves broad market coverage  for its products through a 
variety of wholesale distribution channels, which the Company believes to be 
optimal considering the technical knowledge and skill required to sell and 
install voice processing products. Domestically, the Company distributes its 
products primarily through a nationwide network of over 700 independent 
telephone system dealers, and also through OEM arrangements with various 
manufacturers of telephone systems and business equipment. While the Company 
supports its dealers and OEMs with Company personnel, this distribution 
strategy limits the Company's selling expense overhead by largely 
avoiding the costs of direct sales, installation and customer support 
activities. The Company leverages its sales efforts through its affiliation 
with numerous established dealer and OEM sales organizations, thereby 
achieving exposure to the substantial installed customer bases of these 
organizations. A similar distribution strategy is being pursued for the 
Company's foreign sales. The Company has employees engaged in domestic sales, 
sales management and dealer or OEM support activities, 

                                     - 7 -



<PAGE>

has sales representatives  in Australia, Canada and  the United Kingdom,  and 
has distribution relationships with dealers, distributors  or OEMs in 28  
other foreign countries. The  following table  illustrates the  respective 
amounts  and percentages  of the  Company's revenues  contributed by  sales 
through each of these channels during the periods shown:

<TABLE>
<CAPTION>
                               FISCAL YEAR ENDED MARCH 31,
                  ------------------------------------------------------
                        1996                1995               1994
                  -----------------    ---------------    ----------------
                                 (Dollars in thousands)
                  SALES     PERCENT   SALES    PERCENT   SALES     PERCENT
<S>               <C>       <C>       <C>      <C>       <C>       <C>
Domestic sales:
 Dealers          $33,081    73.3%    $28,275   76.5%    $21,403    76.1%
 OEMs               5,644    12.5       4,539   12.3       3,637    12.9
                  -------   -----     -------  -----     -------   -----
   Subtotal        38,725    85.8      32,814   88.8      25,040    89.0
International
 sales:             6,413    14.2       4,136   11.2       3,081    11.0
                  -------   -----     -------  -----     -------   -----
   Total          $45,138   100.0%    $36,950  100.0%    $28,121   100.0%
                  -------   -----     -------  -----     -------   -----
                  -------   -----     -------  -----     -------   -----
</TABLE>

           The Company's marketing effort is focused on small- to 
medium-sized businesses, as well as small or local offices of larger 
companies. The Company's products are utilized by a broad variety of 
enterprises in manufacturing, retail, service, health-care, governmental and 
institutional settings. The Company markets its products principally by 
attending trade shows and advertising in periodicals oriented toward dealers 
and end users.

      DOMESTIC DEALER NETWORK

      The Company's domestic dealer network consists of over 700 
independent telephone system dealers. A typical dealer for the Company's 
products is a small business operator who primarily sells telephone systems  
to small- and medium-sized businesses and relies upon the Company's products 
to augment such sales. Most dealers also handle competing voice processing 
products. The Company attempts to maintain relationships with a large number 
of dealers and, because of the potential for dealer turnover, considers it 
advantageous not to become overly dependent upon a few dealers.

      The Company believes that the loyalty of its dealers is dependent upon 
maintaining and enhancing the value inherent in its products and the quality 
of its dealer support. Dealers are required to attend initial 
Company-sponsored training sessions on system usage, installation, 
maintenance and customer support. Advanced training is also available on an 
ongoing basis. The Company maintains a staff of technical and sales support 
personnel who are available to assist dealers, free of charge. The dealer 
network is managed by full-time regional and divisional managers, who often 
accompany dealers on sales calls and are compensated through a commission 
plan based on quarterly quotas.

      Since the company began selling TeLANophy systems in April of 1994, it 
has been necessary to augment additional training for its dealer network. 
Sales and installation of TeLANophy requires both telephony and computer 
networking expertise. The greater technical complexity of these products 
requires a level of PC and LAN technical knowledge and support capability 
that only a small portion of independent telephone system dealers presently 
have. The Company provides advanced training for system usage, installation, 
maintenance and customer support. In addition, the Company is currently 
pioneering the creation of a new channel of distribution for these products, 
as evident in the recent strategic agreement with Inacom Corporation, a 
technology management services company.

   Dealers normally purchase turnkey voice processing systems from the 
Company, but may also purchase voice board-and-software kits that 
they can combine with PCs of their own selection. Dealers provide 
installation and post-sale customer service, and often sell maintenance 
contracts along with the

                                       -8-

<PAGE>

Company's products. Dealers are subject to agreements with the Company 
covering matters such as payment terms, protection of proprietary rights and 
nonexclusive sales territories, but these agreements do not restrict the 
dealer's ability to carry competing products and are terminable by either 
party on short notice.

   ORIGINAL EQUIPMENT MANUFACTURERS (OEMs)

   The second major channel of distributing the Company's products is through 
domestic OEMs, who are typically manufacturers of telephone systems, 
including Panasonic Communications and Systems Company, NEC America, Inc., 
Electronic Tele-Communications, Inc., Harris Corporation, Comdial 
Corporation, and Inter-Tel Equipment, Inc. The Company has had long term 
relationships with a number of these manufacturers, and believes that its OEM 
relationships enable it to develop up-to-date switch integrations, with 
broader features for the OEM's switches, and to gain early insight into 
market trends. In addition, by customizing its products to take advantage of 
the unique features of a specific OEM telephone system, the Company is able 
to further establish its voice processing systems as the product of choice 
for companies wanting to leverage their existing hardware and software 
investments.

   OEMs generally market the Company's products under their own equipment 
name, with their own literature, and through their own sales and technical 
support networks. Domestic OEM contracts typically have a term of one or more 
years and provide for volume discounts and initial or minimum sales volumes.

   INTERNATIONAL SALES

   Voice processing systems have only recently 
experienced wide acceptance in most foreign countries due 
to various factors such as less advanced communications infrastructures, 
cultural differences and regulatory requirements. The Company, however, 
believes that the current markets in Australia, Japan and much of Western 
Europe exhibit characteristics similar to the U.S. market in the mid-1980s. 
In these regions, a few large organizations have installed voice processing 
systems, and product inquiries by potential customers and distributors are 
increasing. Although the Company believes that smaller enterprises in most 
developed countries have the same needs for improved telephone communications 
as in the United States, it is difficult to predict the rate and extent of 
future development of demand for voice processing products in these markets. 
The Company believes that alliances with local entities familiar with local 
telephone systems and local business conditions are important to 
successful penetration of most foreign markets.

   The Company's international distribution strategy, like its domestic 
strategy, seeks broad market coverage through a variety of wholesale 
distribution channels. The Company's products are distributed internationally 
through arrangements that differ by country, including dealerships, national 
distributorships, and relationships with foreign OEMs (such as NEC 
Corporation, Phillips Communications Systems B.V., Crane Telecommunications, 
Ltd., and Grupo Delta Delta Telecom). The Company has offices in Australia, 
Canada, and the United Kingdom. In addition, the Company's products are 
presently sold through dealers or distributors in 28 other countries. The 
Company sells its products to international customers through Active Voice 
International Corp., a wholly-owned "foreign sales corporation" established 
to obtain certain U.S. federal income tax benefits.

   Sales of voice processing products in foreign countries often require 
additional configuration to adapt to local telephone systems or signal 
standards. Conversion to foreign language and local conversation patterns has 
historically been performed by the local dealer, distributor or OEM; however, 
the Company intends to increase its research and development efforts to 
localize its core products. Foreign sales also frequently require governmental
approvals of part or all of the voice processing system, typically relative to
electrical safety and compatibility with local telephone systems and equipment.
To date, component approvals have been obtained primarily by the voice board 
manufacturer.

                                       -9-

<PAGE>

   PRODUCT SUPPORT

   The Company's dealers and OEM customers are primarily responsible for 
supporting end users who purchase one of the Company's products. The Company 
does, however, provide a substantial amount of technical support to its 
dealers and OEM customers, at no additional cost to them. The Company 
maintains a technical support staff, devoted to dealer and OEM support. 
Technical support is available on a toll-free basis 12 hours per day on 
weekdays and emergency support is available on weekends and holidays. The 
Company also generally provides a limited warranty on elements of its 
products, permitting factory returns within 12 months after sale. Although 
the Company does not offer maintenance contracts for its systems, dealers 
often independently sell maintenance contracts to end users.

PRODUCT DEVELOPMENT

   The Company believes that it has numerous product development 
opportunities, which it intends to pursue principally through the development 
of software, with very little effort or expense devoted to hardware 
development or modification. The Company believes that its current products 
are competitive with products offered by others in its industry segment. 
Nonetheless, it believes that it must continue to make substantial 
expenditures on product development in order to maintain its competitive 
position. The Company has not to date capitalized any of its software 
development costs.

   The Company's product development efforts are performed by four engineering
groups. The Enterprise/Server Products group responds to the needs of the high
end offering, Repartee, as well as switch integrations and vertical market
applications. The Small Business Systems group works on solutions for that
segment, specifically, Replay and Replay Plus. The Desktop/Client Products group
concentrates on the TeLANophy products. Advanced Products and Technology focuses
on the development of new products and features that the Company believes will
be important on a three to five year horizon.

   Voice processing systems are often considered "mission critical" to an 
end-user's business. The importance of incoming business calls, coupled with 
the real-time nature of voice processing functions, makes system reliability 
an important competitive requirement. A separate staff of engineers is 
devoted to product testing and quality assurance. The Company has not in the 
past experienced any significant post-release errors or bugs in its products, 
but there can be no assurance that such problems will be avoided in the 
future, particularly as its products become more complex and sophisticated.

MANUFACTURING

   The Company's product strategy emphasizes the development of software as 
opposed to hardware, and the use of standard PC-related hardware components 
in its products, in part to limit its manufacturing activity. The Company's 
manufacturing operations consist primarily of final assembly and 
quality-control testing of materials, subassemblies and systems. The Company 
does not manufacture or perform significant modifications on any hardware 
components, and is therefore dependent upon third-party manufacturers or 
vendors of certain critical hardware components such as PCs and circuitboards.

   The Company's products incorporate a number of commercially available 
application cards, fax boards, voice boards and other circuitboards that enable
integrations with certain telephone switches. Voice boards are available in
quantity from very few domestic suppliers. To date, the Company's products have
incorporated only voice boards manufactured by Dialogic Corporation, primarily
because of the cost and effort required to develop telephone switch integrations
for an alternate voice board. Although Dialogic Corporation has been a reliable
and timely source of voice boards, for strategic reasons the Company is in the
process of developing a second source for voice boards.

                                       -10-

<PAGE>

COMPETITION

   The voice processing industry in general is highly competitive, and the
Company believes that the competitive pressures it faces are intensifying. The
Company has, however, been successful in this competitive environment in the
past, ranking third behind only AT&T and Northern Telecom in total voice
messaging systems shipped in 1995, according to domestic industry statistics.

   The segment of the industry that supplies voice processing systems to 
small- and medium-sized businesses and offices is extremely competitive, 
having endured intense price competition and pressure on margins in the past 
few years. This industry segment has also experienced several recent new 
market entrants and consolidations of smaller competitors into larger 
entities. In the domestic dealer channel of distribution, product pricing, 
system features, ease of use and installation, technical and sales support, 
and product reliability are the primary bases of competition. Voice 
processing system manufacturers compete intensely for the loyalties and 
attention of these independent telephone system dealers. In the domestic OEM 
channel, product pricing is important but other factors such as product 
quality and reliability, ease of use and OEM support are also significant 
competitive factors.

   The Company's principal competitors, at present, fall into two categories: 
telephone equipment manufacturers that offer their own voice processing 
systems, or a private label OEM system not produced by the Company (for 
example: AT&T, Northern Telecom, Rolm Corporation and Toshiba 
America Information Systems, Inc.); and independent voice processing system 
manufacturers whose products integrate with multiple telephone systems and 
either are based on proprietary hardware (for example, Centigram 
Communications Corporation and Octel Communications Corporation), or are 
PC-based, like the Company's products (for example, Applied Voice 
Technologies Inc., Microlog Corporation, and Compass Technology, Inc.). The 
same principal competitors are encountered in all the Company's distribution 
channels, with the addition of Comverse Technology, Inc., a U.S.-based 
manufacturer encountered frequently in the European market. The Company's OEM 
customers compete with the Company's dealer network for sales to certain 
customers. The Company's voice processing systems also compete indirectly 
with voice processing services offered by independent service bureaus and 
other companies. Such services are offered by most Regional Bell Operating 
Companies (RBOCs), which could also become significant direct competitors if 
certain existing judicial restrictions on their business activities were to 
be relaxed. The Company does not presently have dealer or OEM relationships 
with any RBOCs.

   The Company has limited patent protection for its products and believes 
that patents generally will not impose significant barriers to entry into the 
Company's market, especially by companies with established technical 
capabilities and market positions in related technologies. The Company 
anticipates intensified competition from larger companies having 
substantially greater technical, financial and marketing resources than the 
Company, as well as larger customer bases and greater name recognition than 
the Company. As the Company's products evolve to further integrate telephones 
with PCs, the Company anticipates that it will encounter a broader variety of 
competitors, including new entrants from related computer and communications 
industries, and added competition as it seeks to augment its distribution 
network to include more dealers with PC and LAN expertise.

PROPRIETARY RIGHTS

   The Company holds four patents (expiring 2008 to 2012) relating to: (1) 
detection of telephone signaling tones; (2) detection of stutter tones for 
CO-based voice mail; (3) method and apparatus for processing a live incoming 
call in a communication system; and (4) configurable telephone interface for 
electronic devices. In general, however, the Company has limited patent 
protection for its products. While the Company's success will depend in part 
upon its ability to protect its technology, the Company believes that 
technological expertise, innovation and product value are more critical to its
success. The Company has copyrights on elements of its products, and also 
attempts to protect its software through a trade secrets program that involves,
among other things, using various forms of copy protection in its systems and 
obtaining confidentiality agreements. The Company cannot guarantee that its

                                       -11-

<PAGE>

efforts to protect its intellectual property will be effective to prevent 
misappropriation, reverse engineering or independent development by 
competitors.

   In the course of its product development efforts, the Company from time to 
time identifies certain technologies owned by third parties that either would 
be useful to incorporate in its products or are necessary in order to remain 
competitive in light of industry trends. In these cases, the Company has in 
the past sought to obtain licenses of such third-party technologies. The 
Company expects that it will continue to find it desirable or necessary to 
obtain additional technology licenses from third parties in the future, but 
there can be no assurance that any particular license will be available at 
all, or on acceptable terms, at any future time.


   The voice processing industry is characterized by rapid technological 
change, with frequent new product and feature introductions. As a result, 
industry participants often find it necessary to develop products and 
features similar to those introduced by others, with incomplete knowledge of 
whether patent protection may have been applied for or may ultimately be 
obtained by competitors or others. The voice processing industry has 
historically witnessed numerous allegations of patent infringement among 
competitors, and considerable related litigation. The Company itself had 
received claims of patent infringement from several parties, including 
certain competitors, such as Dytel Corporation (a subsidiary of Syntellect 
Inc.) and VMX, Inc., (a subsidiary of Octel Communications Corporation), both 
of whom have since licensed patented technology to the Company. Although the 
Company's investigation of some of these claims has been limited by the 
claims' lack of specificity, by the limited availability of factual 
information and documentation related to the claims and by the expense of 
pursuing exhaustive patent reviews, the Company believes, based in part upon 
its investigations and upon discussions and correspondence with its patent 
counsel, that its systems do not currently infringe valid patents of any of 
such claimants. In response to prior infringement claims, the Company has 
pursued and obtained nonexclusive licenses entitling the Company to utilize 
certain fundamental patented voice mail and automated attendant functions 
that are widely licensed and used in the voice processing industry. These 
licenses expire upon expiration of the underlying patents. Although the 
Company believes that it currently owns or has adequate rights to utilize all 
material technologies relating to its products, as it continues to develop 
new products and features in the future, it anticipates that it may receive 
additional claims of patent infringement. Such claims could result in the 
Company's incurring substantial legal expenses and being required to obtain 
licenses, pay damages for infringement, or cease offering products that 
infringe such patents.

   Active Voice, Repartee, Replay Plus, Replay, TeLANophy, ViewMail, 
ViewCall, ViewCall Plus, and Resource are registered trademarks, and ViewFax, 
E-Mail Reader, PhoneMax and ActiveNet are trademarks of Active Voice. All 
other trademarks used herein are the property of their respective owners. The 
names of the Company and its products are also protected or sought to be 
protected to varying degrees by filings in various foreign countries.

EMPLOYEES

   At March 31, 1996, the Company had 213 full-time employees, including 24 
in finance and administration, 19 in manufacturing, 71 in engineering and 
product development, and 99 in sales, marketing and technical support, as 
well as 19 part-time employees. Company employees enter into agreements 
containing confidentiality restrictions, as well as provisions relative to 
noncompetition during employment with the Company and for six months after 
termination. The Company has never had a work stoppage and no employees are 
represented by a labor organization. The Company considers its employee 
relations to be good.

                                       -12-

<PAGE>

ITEM 2.  PROPERTIES

   The Company's headquarters and administrative, engineering, manufacturing 
and marketing operations are located in leased space in Seattle, Washington 
under a lease expiring in June 2002, which the Company has a right to renew 
for two additional five-year periods. Sales offices in Melbourne, Australia 
and London, England are located in leased facilities under leases expiring in 
August 1997 and September 2000, respectively. The Company believes that these 
facilities are adequate to meet its current needs and that suitable 
additional or alternative space will be available as needed in the future on 
commercially reasonable terms. See Note 7 of Notes to Consolidated Financial 
Statements.

ITEM 3.  LEGAL PROCEEDINGS

   The Company is not a party to any material pending legal proceedings.

                                       -13-

<PAGE>

ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

         None.

ITEM 4A. EXECUTIVE OFFICERS OF THE REGISTRANT

     The executive officers of the Company are elected annually at the 
meeting of the Board of Directors held in conjunction with the annual 
meeting of stockholders. The following are the current executive officers of 
the Company:

        NAME                        AGE               POSITION
- ----------------------------        ---   -------------------------------------
Robert L. Richmond                  45    Chief Executive Officer and 
                                           Chairman of the Board
Robert C. Greco                     41    Vice President -- Product Development,
                                           Secretary, Treasurer and Director
Douglass S. Anderson                46    Vice President -- Sales and Marketing
Jose S. David                       39    Chief Financial Officer


     ROBERT L. RICHMOND, a co-founder of the Company, has been Chief 
Executive Officer and Chairman of the Board of the Company since its 
inception in 1983. From 1971 to 1980, Mr. Richmond was a consultant, and from 
1980 to 1983 he was a project manager for Intermetrics Incorporated, a public 
software company, performing software validation for NASA and The Boeing 
Company, and creating new products for the airline industry. Mr. Richmond 
holds a Bachelor of Computer Science and Engineering from Massachusetts 
Institute of Technology.

     ROBERT C. GRECO, a co-founder of the Company, has been a director and 
Vice President--Product Development of the Company since its inception in 
1983. from 1977 to 1983, Mr. Greco worked as an independent software 
consultant for such firms as The Boeing Company, Scandinavian airlines System 
(Denmark) and General Electric Company. Mr. Greco holds a Bachelor of Arts, 
Mathematics, from City University of New York, and a Masters of Science, 
General Systems Science, from the State University of New York. Mr. Greco was 
a director of the Washington Software Association from 1992 to 1994.

     DOUGLASS S. ANDERSON joined the Company in 1989 as National Sales 
Manager and was appointed Vice President--Sales and Marketing on July 1, 
1995. Mr. Anderson was Vice President--Sales and Marketing at Automation 
Electronics Corporation between 1986 and 1989. Prior to that, he served as 
Western Regional Sales Manager for Code-A-Phone. Mr. Anderson holds a 
Bachelor of Science in Marketing from the University of Southern California 
and a Master of Business Administration from Arizona State University.

     JOSE S. DAVID joined the Company in 1989 as its Controller and Manager 
of Operations and was named Chief Financial Officer in July 1992. From 1984 to 
1989, Mr. David was Manager of Finance for Wang Laboratories, Inc., a 
computer manufacturer. Prior to that, he was employed by Price Waterhouse, an 
independent public accounting firm. Mr. David is a Certified Public 
Accountant and holds a Bachelor of Arts in Business Administration, 
Accounting, from the University of Washington.


                                       - 14 -


<PAGE>


                                            PART II.

ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

QUARTERLY FINANCIAL DATA AND MARKET INFORMATION (UNAUDITED)

<TABLE>
<CAPTION>

                                                               First         Second          Third          Fourth 
              Year ended March 31, 1996                       Quarter        Quarter        Quarter         Quarter 
- -------------------------------------------------------------------------------------------------------------------------
                                                                   (AMOUNTS IN THOUSANDS EXCEPT PER SHARE DATA) 
<S>                                                           <C>            <C>            <C>             <C>
              Net sales                                           $10,407        $11,292        $12,437        $11,002
              Gross profit                                          6,606          7,221          7,714          6,579
              Research and development expense                      1,232          1,322          1,462          1,690
              Sales and marketing expense                           2,486          2,720          3,094          3,191
              General and administrative expense                      957          1,127          1,093            875
              Operating income                                      1,931          2,053          2,066            821
              Net income                                            1,428          1,522          1,543            669
              Net income per common share                           $0.31          $0.33          $0.33          $0.14
              Shares used in per share calculations                 4,629          4,654          4,652          4,639

              Stock price range
                High                                               $29.50         $33.00         $30.50         $28.50
                Low                                                $24.50         $25.75         $24.25         $11.00
</TABLE>

<TABLE>
<CAPTION>
                                                               First         Second          Third          Fourth 
              Year ended March 31, 1995                       Quarter        Quarter        Quarter         Quarter 
- -------------------------------------------------------------------------------------------------------------------------
                                                                   (AMOUNTS IN THOUSANDS EXCEPT PER SHARE DATA) 
<S>                                                           <C>            <C>            <C>             <C>
              Net sales                                            $8,274         $8,735         $9,917        $10,024
              Gross profit                                          5,431          5,724          6,380          6,475
              Research and development expense                        973          1,016          1,125          1,249
              Sales and marketing expense                           2,055          2,186          2,462          2,439
              General and administrative expense                      884            918            930            930
              Operating income                                      1,520          1,605          1,863          1,858
              Net income                                            1,142          1,199          1,386          1,383
              Net income per common share                           $0.25          $0.26          $0.30          $0.30
              Shares used in per share calculations                 4,634          4,599          4,579          4,602

              Stock price range
                High                                               $22.25         $22.25         $23.00         $28.25
                Low                                                $17.00         $16.00         $19.50         $20.25
</TABLE>


     The stock price range reflects the range of trading prices for 
each period, as reported by the Nasdaq Stock Market. The Company has not 
paid cash dividends on its Common Stock. At present, the Company intends 
to retain earnings for the expansion of its business and does not 
anticipate declaring a cash dividend in the near future. As of March 31, 
1996, there were approximately 100 stockholders of record.


                                       - 15 -


<PAGE>


ITEM 6.  SELECTED FINANCIAL DATA


<TABLE>
<CAPTION>
  YEAR ENDED MARCH 31,                           1996           1995          1994            1993           1992
- ----------------------------------------------------------------------------------------------------------------------
                                                           (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                          <C>            <C>           <C>            <C>             <C>     
  STATEMENT OF INCOME DATA
  Net sales                                  $   45,138      $  36,950     $  28,121      $ 18,548       $14,309
  Operating income                                6,871          6,845         4,984         2,187         1,964
  Net income                                      5,162          5,110         3,579         1,587         1,450
  Net income per common share                $     1.11      $    1.11     $    0.88      $   0.42       $  0.38
  Average number of common and
  common equivalent shares outstanding            4,644          4,603         4,062         3,778         3,816

  BALANCE SHEET DATA
  Working capital                            $   20,912      $  12,147     $  10,409      $  6,220       $ 5,027
  Total assets                                   37,400         28,698        25,411        10,768         7,738
  Total debt                                          0              0             0             0             0
  Series A Convertible preferred stock                0              0             0         3,965         3,965
  Total stockholders' equity                 $   31,797      $  25,450     $   20,943     $  3,404       $ 2,025
</TABLE>



                                       - 16 -


<PAGE>



ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
         RESULTS OF OPERATIONS

RESULTS OF OPERATIONS

NET SALES

<TABLE>
<CAPTION>
                            1996        Change         1995         Change         1994
- ------------------------------------------------------------------------------------------
Dollars in thousands)
<S>                        <C>          <C>           <C>           <C>           <C>
Net sales                  $45,138       22.2%        $36,950        31.4%        $28,121
- ------------------------------------------------------------------------------------------
</TABLE>


FISCAL 1996 COMPARED TO FISCAL 1995

     Net sales to the Company's domestic dealer network increased 17.0% 
during the year ended March 31, 1996, reflecting continued increased customer 
demand for PC-based voice processing systems. Net sales to the domestic 
dealer network represented 73.3% and 76.5% of total net sales in the years 
ended March 31, 1996 and 1995, respectively. Of the aggregate increase in net 
sales to the domestic dealer channel, approximately 30% was attributable to 
increased unit sales of Replay, partially offset by lower average selling 
prices of the systems (during the third quarter of fiscal 1996, the Company 
announced a 25% reduction in the selling price of the Replay product line.) 
In addition, approximately 25% of the aggregate increase in net sales to the 
domestic dealer network was attributable to increased unit sales of Replay 
Plus systems, and approximately 25% was attributable to increased sales of 
TeLANophy software, hospitality and fax products and switch integration 
packages. During the year ended March 31, 1996, the Company added 
approximately 170 new dealers to its domestic distribution channel and 
expanded its domestic sales force by approximately 10% to support them.

     Net sales to original equipment manufacturers (OEMs) increased by 24.3% 
during the year ended March 31, 1996. Net sales to OEM customers represented 
12.5% of total net sales for the year ended March 31, 1996, compared to 12.3% 
of total net sales for the year ended March 31, 1995. The aggregate increase 
in net sales in the OEM channel was principally attributable to an 
approximately 300% increase in unit sales of Replay, primarily to a single 
new OEM customer. The increase in unit sales of Replay was partially offset 
by a decline in unit sales of Repartee kits, particularly during the fourth 
quarter of fiscal 1996, as the Company's largest OEM customer, Comdial, 
purchased the manufacturer of a competing product line. As of March 31, 1996, 
the Company had six domestic OEM relationships. The largest OEM customer 
accounted for approximately 43% of total OEM sales, and approximately 5% of 
total Company sales during fiscal 1996, which declined from prior year 
amounts.

     Net sales to international customers increased by 55.1% during the year 
ended March 31, 1996, reflecting increased penetration of international voice 
mail markets and the successful launch of new products for international OEM 
customers. International sales represented 14.2% of total net sales for the 
year ended March 31, 1996, compared to 11.2% of total net sales for the prior 
year. Approximately 50% of the aggregate increase was due to increased unit 
sales of Replay Plus. An additional 15% of the aggregate increase in net 
sales to international customers was attributable to Repartee kits, due to 
both increased unit sales and a shift to larger average port sizes. During 
fiscal 1996, the Company significantly expanded its UK operations and signed 
an agreement with Crane Telecommunications Ltd. to provide a fully integrated 
voice processing system for the growing British market. In January 1996, the 
Company announced an OEM agreement with Grupo Delta of Mexico whereby the 
entire line of Active Voice products will be marketed under the Grupo Delta 
label. Beyond the usual risks associated with foreign sales (currency 
fluctuations and restrictions; export-import regulations; customs matters; 
foreign collection problems; and military, political and transportation 
risks), the Company's international sales involve additional governmental 
regulation, product adaptations to local languages and switching systems, and 
uncertainties arising from local business practices and cultural 
considerations.



                                       - 17 -



<PAGE>

           During fiscal 1996, revenue from TeLANophy was not significant 
(less than 5%); however, the Company experienced growing demand for TeLANophy 
systems during the last six months of the fiscal year. Sales and installation 
of TeLANophy requires both telephony and computer networking expertise. The 
Company is pioneering the creation of a new channel of distribution for these 
products. 

           The Company experiences significant quarterly variability in the 
level of sales through its three distinct distribution channels. The 
diversification provided by these three channels has in the past reduced the 
quarterly volatility of aggregate net sales.

FISCAL 1995 COMPARED TO FISCAL 1994

           Net sales to the Company's domestic dealer network increased 32.1% 
between 1994 and 1995, reflecting continued increased customer demand for 
PC-based voice processing systems. Of the aggregate increase in net sales, 
approximately 40% was attributable to increased unit sales of Replay Plus, 
approximately 30% was attributable to increased unit sales of Repartee  
systems, and approximately 20% was attributable to increased unit sales of 
Replay. During the year ended March 31, 1995, the Company added approximately 
140 new dealers to its domestic distribution channel and expanded its 
domestic sales force by approximately 25% to support them. Increased 
productivity of the individual regional sales managers resulted in sales 
growth exceeding the growth in sales personnel. 

           Net sales to OEMs increased by 24.8% during the year ended March 
31, 1995. Of the aggregate increase in net sales, approximately 85% was 
attributable to increased unit sales of Repartee kits. As of March 31, 1995, 
the Company had six domestic OEM relationships. The largest OEM customer 
accounted for approximately 66% of total OEM sales, and approximately 8% of 
total Company sales during fiscal 1995, which were comparable to prior year 
amounts. In December 1994, Active Voice signed an agreement with the 
Corporate Networks Group of NEC America, Inc. (NEC America), allowing NEC 
America to market and distribute the full line of Active Voice products 
through the NEC America Associate Network of dealers. The two companies have 
also jointly developed a proprietary digital voice processing system for the 
Electra Professional telephone system that NEC America markets under the 
trade name ElectraMail. 

           Net sales to international customers increased by 34.2% during the 
year ended March 31, 1995, reflecting increasing penetration of existing 
international voice mail markets as well as entry into new regions. 
Approximately 60% of the aggregate increase was due to increased unit sales 
of Repartee Systems. International sales represented 11.2% of total net sales 
for the year ended March 31, 1995, compared to 11.0% of total net sales for 
the prior year. International sales during fiscal 1994 included an initial 
inventory stocking order for NEC Corporation (NEC), an international OEM 
customer, without which international sales would have represented 8.7% of 
net sales. During fiscal 1995, Active Voice established  two joint ventures 
to market its products in China and in Belgium, the Netherlands, Luxembourg, 
Germany and France. During December 1994, Active Voice announced that it had 
signed an agreement with Philips Communications Systems B.V. (Philips) of 
Eindhoven, the Netherlands, under which Philips markets and distributes 
Active Voice products in 22 countries where Philips' full line of PBX and 
telephone key systems are sold. The jointly engineered products began 
shipping in April 1995. 

           During fiscal 1995, Active Voice introduced the first modules of 
TeLANophy, the Company's local area network (LAN) product. Revenue from 
TeLANophy was not significant during fiscal 1995. 

                                     -18-


<PAGE> 

GROSS MARGIN

<TABLE>
<CAPTION>
                            1996         Change       1995        Change          1994
- -----------------------------------------------------------------------------------------
<S>                        <C>           <C>          <C>         <C>             <C>
(Dollars in thousands)
Gross profit               $28,120       17.1%        $24,011      27.1%          $18,894 
Percentage of net sales     62.3%                      65.0%                       67.2%
- -----------------------------------------------------------------------------------------
</TABLE>

           The Company's gross margin varies in part depending upon the mix 
of higher-margin voice board-and-software kit sales (an option available only 
with Repartee and Replay) and software-only sales (available only to OEM 
customers) as opposed to turnkey system sales. The proportion of sales 
contributed from each distribution channel also affects the overall gross 
margin, as OEM and International sales historically have had higher gross 
margins than sales to the domestic dealer network.

FISCAL 1996 COMPARED TO FISCAL 1995

           The most significant factor contributing to the decline in gross 
margin between fiscal 1996 and 1995 was a shift in the sales mix to the lower 
margin Replay product line. A 25% price reduction on Replay implemented 
during the third quarter of fiscal 1996 contributed to the shift in sales mix 
and reduced the gross margin on Replay units. During the third quarter of 
fiscal 1996, the Company made a large one-time sale to a new customer which 
was replacing unsatisfactory competing products at its own end-user sites. 
The sale was competitively priced to introduce Active Voice products to the 
new customer and encourage a long-term relationship. The competitive pricing 
also contributed to the decline in gross margin. Other factors leading to the 
decrease in gross margin were a reduction in unit sales of OEM kits, as 
discussed under "Net Sales", price promotion on the TeLANophy product line 
and usage of higher quality PC platforms with increased memory capacity. 
Offsetting the decline in gross margin was an increase in the percentage of 
net sales to the higher margin international sales channel and increased 
sales of high margin TeLANophy and fax-related software. Management expects 
that gross margins will continue to decline steadily as a result of price 
competition and further shifts in product mix. 

FISCAL 1995 COMPARED TO FISCAL 1994

           The decrease in gross margin between fiscal 1994 and fiscal 1995 
was attributable to a competitive marketplace, shifts in product mix within 
sales channels, and increasing PC memory requirements. In the domestic dealer 
distribution channel, gross margin was negatively impacted both by a shift 
from Repartee kits to lower-margin Repartee systems and by higher unit sales 
of the lower-margin Replay product. Inventory stocking sales of high-margin 
software-only product to an international OEM customer reduced the decline in 
gross margin during fiscal 1994.

RESEARCH AND DEVELOPMENT

GROSS MARGIN

<TABLE>
<CAPTION>
                            1996         Change       1995        Change          1994
- -----------------------------------------------------------------------------------------
<S>                        <C>           <C>          <C>         <C>             <C>
(Dollars in thousands)
Research and development   $5,706        30.8%        $4,363         40.4%        $3,107 
Percentage of net sales     12.6%                      11.8%                       11.1%
- -----------------------------------------------------------------------------------------
</TABLE>

FISCAL 1996 COMPARED TO FISCAL 1995

           The increase in research and development expenses, both in dollar 
amount and as a percentage of net sales between comparable periods, was 
primarily attributable to an increase of approximately 25% in engineering and 
development personnel. The increase in personnel was primarily due to the 
Company's effort to localize products for new international markets, as well 
as customization of products for new OEM customers, and increasing emphasis 
on developing new products, particularly CTI-related products. During 

                                     -19-

<PAGE>

fiscal 1996, the Company announced several significant product releases 
including a new fault-tolerant Large System Platform (LSP) with hot-swappable 
components and the ability to handle up to 60 ports of voice processing; 
E-Mail Integration which provides access to e-mail messages by telephone and 
fax; and PhoneMax which provides incoming and outgoing call management and 
the ability to set up conference calls using the drag and drop features of a 
Windows-based desktop PC.

           During fiscal 1996, the Company announced its intention to 
allocate additional resources to the development of products for the 
international market. The Company believes that the international market has 
significant growth opportunities but that localization of its products will 
be necessary to successfully penetrate the world market for voice processing 
equipment. The Company also believes that in order to remain competitive in a 
rapidly changing technological environment, it will continue to be necessary 
to allocate significant resources to the development of new products. The 
Company expects the dollar amount of research and development expenditures to 
continue to increase for the foreseeable future, and that these expenses as a 
percentage of sales will vary from period to period.

FISCAL 1995 COMPARED TO FISCAL 1994

           The increase in research and development expenses, both in dollar 
amount and as a percentage of net sales between comparable periods, was 
primarily attributable to an increase in engineering and development 
personnel, which grew from 50 at March 31, 1994 to 73 at March 31, 1995, and 
related expenses for project-based contract development staff. The increase 
in personnel was attributable to the Company's effort to complete and release 
two additional TeLANophy modules, localization of products for international 
markets, customization of products for newly signed OEM customers, and 
increasing emphasis on developing new products and adding customer requested 
features to existing products.

SALES AND MARKETING

<TABLE>
<CAPTION>
                            1996         Change       1995        Change          1994
- -----------------------------------------------------------------------------------------
<S>                        <C>           <C>          <C>         <C>             <C>
(Dollars in thousands)
Sales and marketing        $11,491       25.7%        $9,142         19.9%        $7,627 
Percentage of net sales     25.5%                      24.7%                       27.1%
- -----------------------------------------------------------------------------------------
</TABLE>

FISCAL 1996 COMPARED TO FISCAL 1995

           Approximately 45% of the aggregate increase in sales and marketing 
expenses was due to increased compensation-related expenses associated with 
approximately 25% growth in sales and marketing personnel and increased 
commission expense due to higher sales levels. Of the total increase in sales 
and marketing personnel, approximately one-half represented additional 
international and domestic sales representatives and approximately one-half 
represented additional support personnel directly associated with service to 
the Company's growing base of independent dealers. An additional 20% of the 
aggregate increase in sales and marketing expenses was attributable to added 
promotional and advertising costs, including trade show-related expenses and 
associated travel costs. Sales and marketing expense as a percentage of net 
sales increased during fiscal 1996 as growth in personnel exceeded growth in 
net sales due to lower than anticipated revenues in the fourth quarter.

FISCAL 1995 COMPARED TO FISCAL 1994

           Approximately 45% of the aggregate increase in sales and marketing 
expenses was due to increased compensation-related expenses associated with 
the growth in sales and marketing personnel from 65 at March 31, 1994 to 84 
at March 31, 1995. During fiscal year 1995, the Company doubled the number of 
employees associated with its international sales efforts and added six new 
domestic regional sales managers. These additions accounted for more than 
two-thirds of the increase in sales and marketing personnel. Approximately 

                                     -20-

<PAGE>

20% of the aggregate increase was attributable to added promotional costs, 
including advertising and trade show-related expenses, including related 
travel costs. Sales and marketing expense as a percentage of net sales 
decreased during fiscal 1995 due to leveraging fixed sales and marketing 
expenses over a growing revenue base.

GENERAL AND ADMINISTRATIVE

<TABLE>
<CAPTION>
                            1996         Change       1995        Change          1994
- -----------------------------------------------------------------------------------------
<S>                        <C>           <C>          <C>         <C>             <C>
(Dollars in thousands)
General and administrative  $4,052        10.7%        $3,661      15.3%          $3,175 
Percentage of net sales       9.0%                       9.9%                      11.3%
- -----------------------------------------------------------------------------------------
</TABLE>

FISCAL 1996 COMPARED TO FISCAL 1995

           Of the aggregate increase in general and administrative expenses 
during the year ended March 31, 1996, approximately 70% was attributable to 
higher compensation-related expenses due to an approximate 25% increase in 
administrative personnel. General and administrative expenses, being 
relatively fixed in nature, decreased as a percentage of net sales due to the 
Company's ability to leverage these costs over a growing revenue base.

FISCAL 1995 COMPARED TO FISCAL 1994

           Approximately 60% of the increase in general and administrative 
expenses during fiscal year 1995 was due to increased compensation-related 
expenses primarily associated with the increase in general and administrative 
personnel from 32 at March 31, 1994 to 38 at March 31, 1995. An additional 
25% of the increase was attributable to added costs associated with SEC 
reporting and compliance.

INTEREST INCOME


<TABLE>
<CAPTION>
                            1996         Change       1995        Change          1994
- -----------------------------------------------------------------------------------------
<S>                        <C>           <C>          <C>         <C>             <C>
(Dollars in thousands)
Interest income             $701         31.3%         $534          163.1%        $203 
- -----------------------------------------------------------------------------------------
</TABLE>

FISCAL 1996 COMPARED TO FISCAL 1995

           Interest income increased during fiscal 1996 primarily due to 
higher average cash and marketable security balances and to a lesser extent, 
higher average yields earned on investments. The increase in cash and 
marketable security balances was due to positive cash flow generated from 
operations.

FISCAL 1995 COMPARED TO FISCAL 1994


           The increase in interest  income during fiscal  year 1995 was 
primarily attributable to higher  average cash and  marketable securities 
balances and, to a  lesser extent, increasing interest rates. Proceeds from 
the Company's  initial public stock offering were available for investment 
during all of fiscal 1995, compared to the last three and one-half months of 
fiscal 1994.

                                              -21-

<PAGE>

INCOME TAX PROVISION

<TABLE>
<CAPTION>
                            1996         Change       1995        Change          1994
- -----------------------------------------------------------------------------------------
<S>                        <C>           <C>          <C>         <C>             <C>
(Dollars in thousands)
Income tax provision        $2,410        6.2%        $2,269       41.1%         $1,608 
Effective tax rate           31.8%                     30.7%                      31.0%
- -----------------------------------------------------------------------------------------
</TABLE>

           Variations in the customary relationship between the income tax 
provision and the statutory income tax rate of 34% result from certain 
nondeductible expenses, tax exempt investment income, research and 
development tax credits, and the benefit provided by the Company's foreign 
sales corporation. The Company expects the effective tax rate to increase in 
the future due to the impact of declining research and development tax 
credits, tax exempt interest income, and foreign sales corporation benefits 
as a percentage of taxable income.

FISCAL 1996 COMPARED TO FISCAL 1995

           The Company's effective tax rate for fiscal 1996 increased to 
31.8% from 30.7% in fiscal 1995. The increase in the effective tax rate was 
primarily attributable to the expiration of the research and development tax 
credit in June 1995, partially offset by increased tax exempt income from 
municipal securities.

FISCAL 1995 COMPARED TO FISCAL 1994

           The Company's effective tax rate for fiscal 1995 decreased 
marginally to 30.7% from 31.0% in fiscal 1994. The decrease in the effective 
tax rate was primarily attributable to a significant increase in tax exempt 
interest income, offset by declines in the research and development tax 
credit, and foreign sales corporation benefit as a percentage of taxable 
income.

NET INCOME AND NET INCOME PER COMMON SHARE

<TABLE>
<CAPTION>
                            1996         Change       1995        Change          1994
- -----------------------------------------------------------------------------------------
<S>                        <C>           <C>          <C>         <C>             <C>
(Dollars in thousands, except per share data)
Net income                  $5,162        1.0%        $5,110        42.8%        $3,579 
Percentage of net sales      11.4%                     13.8%                      12.7%
Net income per common share $1.11         0.0%        $1.11         26.1%         $0.88 
- -----------------------------------------------------------------------------------------
</TABLE>

FISCAL 1996 COMPARED TO FISCAL 1995

           Net Income and net income per common share for the year ended 
March 31, 1996 remained essentially even with the prior year despite a 22% 
increase in net sales. The decline in net income as a percentage of net sales 
was primarily attributable to lower than anticipated revenues in the fourth 
quarter, as previously discussed, coupled with a 2.7% decline in gross margin 
and gradually increasing operating expenses during fiscal 1996.

FISCAL 1995 COMPARED TO FISCAL 1994

           The increase in net income during fiscal 1995 over fiscal 1994, 
both in dollar amount and as a percentage of net sales, was primarily 
attributable to the Company's ability to leverage its fixed selling, general 
and administrative costs over a growing revenue base. The percentage increase 
in net income per common share lagged behind the percentage increase in net 
income due to an increase of approximately 13% in the number of common and 
common equivalent shares outstanding. The increase in outstanding shares was 
primarily attributable to the 700,000 shares sold in the Company's December 
1993 initial public offering 

                                     -22-

<PAGE>


being outstanding during all of fiscal 1995, partially offset by the 
Company's repurchase of 112,500 shares of common stock during August 1994.

LIQUIDITY AND CAPITAL RESOURCES

     The Company's cash, cash equivalents, and marketable securities 
increased to $19,068,000, or 51.0% of total assets, at March 31, 1996 from 
$15,109,000, or 52.6% of total assets, at March 31, 1995. The Company had net 
working capital of $20,912,000 at March 31, 1996.

     Accounts receivable, net of allowances, increased to $8,628,000 at 
March 31, 1996 from $6,461,000 at March 31, 1995, due to higher sales levels 
and an approximate increase of 5% in days sales outstanding. Inventory levels 
increased to $5,483,000 at March 31, 1996 from $3,430,000 at March 31, 1995 
to meet the increasing raw material stocking requirements due to a 
growing sales base and increased number of hardware platform options.

     The Company made $1,130,000 in capital expenditures during fiscal 1996, 
compared to $1,408,000 during fiscal 1995. The majority of the capital 
expenditures during fiscal 1996 consisted of computer equipment and related 
hardware for new employees, and expansion of the Company's research 
laboratories. The Company currently has no specific commitments with respect 
to additional capital expenditures during fiscal 1997, but expects to spend 
an aggregate of approximately $1,200,000 for the year.

     The Company has a $10,000,000 revolving credit line from a bank for 
financing working capital. No borrowings were outstanding under this 
agreement during fiscal 1996 or 1995. The agreement expires on September 30, 
1996.

     The Company believes that ongoing maturity of securities in its 
investment portfolio, together with funds from operations and the revolving 
credit line, will provide sufficient funds to finance operations for the next 
several years.










     CERTAIN STATEMENTS IN THIS ANNUAL REPORT CONTAIN "FORWARD LOOKING" 
INFORMATION (AS DEFINED IN THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 
1995) THAT INVOLVE RISKS AND UNCERTAINTIES, INCLUDING WITHOUT LIMITATION, 
PROJECTIONS FOR SALES AND EXPENDITURES, AND VARIOUS BUSINESS ENVIRONMENT AND 
TREND PROJECTIONS. ACTUAL FUTURE RESULTS AND TRENDS MAY DIFFER MATERIALLY 
DEPENDING ON A VARIETY OF FACTORS, INCLUDING, BUT NOT LIMITED TO, THE RISKS 
DISCUSSED IN DOCUMENTS FILED BY THE COMPANY WITH THE SECURITIES AND EXCHANGE 
COMMISSION.



                                       - 23 -


<PAGE>


ITEM 8.    FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA


                             ACTIVE VOICE CORPORATION
                        CONSOLIDATED STATEMENTS OF INCOME

<TABLE>
<CAPTION>
                                                                     Year Ended March 31,
                                                    -----------------------------------------------------
                                                        1996                 1995                 1994
                                                     -----------         -----------         -----------
<S>                                                 <C>                  <C>                 <C>
Net sales                                            $45,138,163         $36,949,635         $28,121,000
Cost of goods sold                                    17,018,072          12,939,000           9,227,410
                                                     -----------         -----------         -----------
Gross profit                                          28,120,091          24,010,635          18,893,590

Operating expenses:
  Research and development                             5,706,412           4,363,202           3,107,372
  Sales and marketing                                 11,490,892           9,141,864           7,626,881
  General and administrative                           4,051,708           3,661,004           3,175,134
                                                     -----------         -----------         -----------
    Total operating expenses                          21,249,012          17,166,070          13,909,387
                                                     -----------         -----------         -----------
Operating income                                       6,871,079           6,844,565           4,984,203

Interest income                                          700,863             533,892             202,873
                                                     -----------         -----------         -----------
Income before income taxes                             7,571,942           7,378,457           5,187,076

Income tax provision                                   2,410,028           2,268,732           1,607,929
                                                     -----------         -----------         -----------
Net income                                            $5,161,914          $5,109,725          $3,579,147
                                                     -----------         -----------         -----------
                                                     -----------         -----------         -----------
Net income per common share                                $1.11               $1.11               $0.88
                                                     -----------         -----------         -----------
                                                     -----------         -----------         -----------
Average number of common and 
  common equivalent shares 
  outstanding                                          4,643,744           4,603,461           4,061,598 
                                                     -----------         -----------         -----------
                                                     -----------         -----------         -----------
</TABLE>

The accompanying notes are an integral part of these consolidated 
financial statements.




                                       - 24 -


<PAGE>


                              ACTIVE VOICE CORPORATION
                             CONSOLIDATED BALANCE SHEETS
<TABLE>
<CAPTION>
                                                                                       March 31,
                                                                            -----------------------------------
                                                                               1996                    1995
                                                                            ------------           -----------
<S>                                                                         <C>                    <C>
ASSETS
Current assets:
  Cash and cash equivalents                                                  $ 3,389,760           $    649,553
  Marketable securities                                                        7,216,738              3,300,596
  Accounts receivable, less allowances of $1,365,000 
    ($934,000 in 1995)                                                         8,628,280              6,460,765
  Inventories                                                                  5,482,704              3,430,224
  Income taxes receivable                                                                               334,453
  Deferred tax asset                                                           1,023,324                601,177
  Prepaid expenses and other assets                                              774,316                618,709
                                                                            ------------            ------------
      Total current assets                                                    26,515,122             15,395,477


Marketable securities                                                          8,461,607             11,158,801
Furniture and equipment, net                                                   2,094,480              1,907,540
Other assets                                                                     328,503                235,754
                                                                            ------------            ------------
      Total assets                                                           $37,399,712            $28,697,572
                                                                            ------------            ------------
                                                                            ------------            ------------

LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
  Accounts payable                                                           $ 2,138,073             $1,209,772
  Accrued compensation and benefits                                            1,871,755              1,649,096
  Other accrued expenses                                                         762,340                389,178
  Income taxes payable                                                           830,888
                                                                            ------------            ------------
      Total current liabilities                                                5,603,056              3,248,046

Commitments

Stockholders' equity:
  Preferred stock, no par value:
    Authorized shares - 2,000,000 - none outstanding
  Common stock, no par value:
    Authorized shares - 10,000,000
    Issued shares, including repurchased shares - 4,976,933                   16,790,931             16,104,792
  Retained earnings                                                           17,301,477             12,378,168
                                                                            ------------            ------------
                                                                              34,092,408             28,482,960


  Less 421,988 repurchased shares (507,036 in 1995), at cost                 (2,295,752)            (3,033,434)
                                                                            ------------            ------------
Total stockholders' equity                                                    31,796,656             25,449,526
                                                                            ------------            ------------
      Total liabilities and stockholders' equity                             $37,399,712            $28,697,572
                                                                            ------------            ------------
                                                                            ------------            ------------
</TABLE>

The accompanying notes are an integral part of these consolidated 
financial statements.



                                       - 25 -


<PAGE>

                                 ACTIVE VOICE CORPORATION
                          CONSOLIDATED STATEMENTS OF CASH FLOWS

<TABLE>
<CAPTION>
                                                                  Year Ended March 31,
                                                    --------------------------------------------------
                                                         1996              1995              1994
                                                    -------------      ------------     ------------
<S>                                                 <C>                <C>               <C>
Operating activities
Net income                                             $5,161,914        $5,109,725       $3,579,147 
Adjustments to reconcile net income to net
  cash provided by operating activities:
    Depreciation                                          896,624           747,843          530,926 
    Provisions for accounts receivable                    431,000           209,000          160,000 
    Deferred income taxes                                (475,577)          144,505         (237,741)
    Loss on disposal of equipment                          46,434            33,596           26,872 
    Changes in operating assets and liabilities:
      Increase in accounts receivable                  (2,598,515)       (2,321,337)        (108,478)
      Increase in inventories                          (2,052,480)         (232,763)      (1,295,318)
      Decrease (increase) in prepaid expenses
        and other assets                                   86,097          (735,429)          13,428
      Increase (decrease) in accounts payable             928,301          (372,763)         438,997
      Increase in other liabilities                     1,962,973           191,340        1,104,784 
                                                      -----------      ------------       ----------
        Net cash provided by operating activities       4,386,771         2,773,717        4,212,617 

Investing activities
Purchases of marketable securities                     (4,583,409)       (7,349,868)     (15,923,025)
Proceeds from sales of marketable securities            3,521,609         7,076,775        3,012,078
Purchases of furniture and equipment                   (1,129,998)       (1,407,668)        (768,555)
                                                      -----------      ------------      -----------
        Net cash used in investing activities          (2,191,798)       (1,680,761)     (13,679,502)

Financing activities
Proceeds from exercise of common stock options            565,859           615,987          365,082
Repurchase of common stock                                (20,625)       (2,137,500)
Payment on license agreement                                                                (128,183)
Proceeds from issuance of common stock, net of 
 issuance - costs                                                                          9,283,306
                                                      -----------      ------------      -----------
         Net cash provided by (used in) financing 
           activities                                     545,234        (1,521,513)       9,520,205
                                                      -----------      ------------      -----------

Increase (decrease) in cash and cash equivalents        2,740,207          (428,557)          53,320
Cash and cash equivalents at beginning of year            649,553         1,078,110        1,024,790
                                                      -----------      ------------      -----------
Cash and cash equivalents at end of year               $3,389,760        $  649,553       $1,078,110
                                                      -----------      ------------      -----------
                                                      -----------      ------------      -----------
</TABLE>


The accompanying notes are an integral part of these consolidated financial 
statements.

                                     -26-

<PAGE>

                                  ACTIVE VOICE CORPORATION
                       CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY

<TABLE>
<CAPTION>
                                                    Common Stock     
                                         ----------------------------------                                   Total
                                            Net Shares                      Retained       Repurchased    Stockholders'
                                            Outstanding       Issued        Earnings         Shares           Equity
                                         ---------------  -------------  ---------------   -----------    -------------
<S>                                      <C>              <C>             <C>              <C>             <C>
Balance at April 1, 1993                       2,807,141     $1,084,652     $  5,319,793   $(3,000,251)      $3,404,194
  Issuance of shares upon exercise of
    stock options                                170,102        365,082                                         365,082
  Tax benefit related to stock options                          347,007                                         347,007
  Conversion of Series A Convertible
    preferred stock into 740,740 shares
    of common stock                              740,740      3,964,763                                       3,964,763
  Issuance of shares in public offering          700,000      9,283,306                                       9,283,306
  Net income                                                                   3,579,147                      3,579,147
                                         ---------------  -------------  ---------------   -----------    -------------
Balance at March 31, 1994                      4,417,983     15,044,810        8,898,940    (3,000,251)      20,943,499
  Issuance of shares upon exercise of
    stock options                                164,414         97,306       (1,510,336)    2,104,317          691,287
  Tax benefit related to stock options                          962,676                                         962,676
  Repurchase of common stock                    (112,500)                                   (2,137,500)      (2,137,500)
  Net unrealized loss on marketable
    securities                                                                  (120,161)                      (120,161)
  Net income                                                                   5,109,725                      5,109,725
                                         ---------------  -------------  ---------------   -----------    -------------
  Balance at March 31, 1995                    4,469,897     16,104,792       12,378,168    (3,033,434)      25,449,526
    Issuance of shares upon exercise of
      stock options                               85,798        149,875         (342,323)      758,307          565,859
    Tax benefit related to stock options                        536,264                                         536,264
    Repurchase of common stock                      (750)                                      (20,625)         (20,625)
    Change in net unrealized loss on
      marketable securities                                                      103,718                        103,718
    Net income                                                                 5,161,914                      5,161,914
                                         ---------------  -------------  ---------------   -----------    -------------
Balance at March 31, 1996                      4,554,945    $16,790,931      $17,301,477   $(2,295,752)     $31,796,656
                                         ---------------  -------------  ---------------   -----------    -------------
                                         ---------------  -------------  ---------------   -----------    -------------
</TABLE>

The accompanying notes are an integral part of these consolidated
financial statements.

                                     -27-


<PAGE>

                                ACTIVE VOICE CORPORATION
                      NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

THE COMPANY

Active Voice Corporation (the Company) is a leading manufacturer of PC-based 
voice processing systems and computer telephone integration (CTI) products. 
The Company's products are sold worldwide through a network of independent 
telecommunications dealers and computer resellers.

PRINCIPLES OF CONSOLIDATION

The consolidated financial statements include the accounts of the Company and 
its wholly owned subsidiary, Active Voice International Corp. Intercompany 
accounts and transactions have been eliminated.

USE OF ESTIMATES

The preparation of financial statements in conformity with generally accepted 
accounting principles requires management to make estimates and assumptions 
that affect the amounts reported in the financial statements and accompanying 
notes. Actual results could differ from those estimates.

CASH AND CASH EQUIVALENTS

The Company considers highly liquid investments with an original maturity of 
three months or less to be cash equivalents. Excess cash is primarily 
invested in treasury bills, securities of government agencies, and commercial 
paper rated A-1.  Cash equivalents are carried at cost, which approximates 
fair market value.

MARKETABLE SECURITIES

Marketable securities, which consist primarily of municipal securities, are 
carried at market value. Market values are determined based on quoted prices. 
Marketable securities are classified in the balance sheet as current and 
noncurrent based on maturity dates and the Company's expectation of sales and 
redemptions in the following year.

INVENTORIES

Inventories are stated at the lower of cost or market value. Cost is determined
on a first-in, first-out (FIFO) basis.

The Company currently purchases all of its voice boards, a significant 
component of its products, from one supplier. Although there are a limited 
number of manufacturers of voice boards, management believes that other 
suppliers could provide similar product on comparable terms. A change in 
suppliers, however, could cause a delay in manufacturing and a possible loss 
of sales, which would affect operating results adversely.

FURNITURE AND EQUIPMENT

Furniture and equipment are recorded at cost and depreciation is computed 
using accelerated methods over estimated useful lives. Estimated useful lives 
are as follows: furniture and fixtures, seven years; office and computer 
equipment, five years; and leasehold improvements, the lesser of ten years or 
the remainder of the lease term. Repairs and maintenance that do not improve 
or extend the lives of the respective assets are expensed in the period 
incurred.

                                     -28-

<PAGE>

In March 1995, the Financial Accounting Standards Board (FASB) issued 
Statement No. 121, "Accounting for the Impairment of Long-Lived Assets and 
for Long-Lived Assets to Be Disposed Of," which requires impairment losses to 
be recorded on long-lived assets used in operations when indicators of 
impairment are present and the undiscounted cash flows estimated to be 
generated by those assets are less than the assets' carrying amount. The 
Company will adopt Statement No. 121 in the first quarter of fiscal year 
1997, as allowed for in the statement, and based on current circumstances, 
does not believe the effect of adoption will be material.

REVENUE RECOGNITION

Revenue is generally recognized upon shipment to customers, with allowances 
made for estimated returns. The Company accrues estimated costs of technical 
support to customers as the related revenues are recognized.

INCOME TAXES

The provision for income taxes includes federal and state taxes currently 
payable and deferred taxes arising from temporary differences between the 
carrying amounts of assets and liabilities for financial reporting purposes 
and the amounts used for income tax purposes. Deferred income taxes have been 
recorded using the liability method in recognition of these temporary 
differences.

SOFTWARE DEVELOPMENT COSTS

No software development costs have been capitalized to date. Under the 
Company's current practices of developing new products and enhancements, the 
technological feasibility of the underlying software is not established until 
substantially all related product development is complete and the product is 
released for production.

ADVERTISING EXPENSE

The cost of advertising is expensed as incurred. The Company incurred 
$292,116, $258,088 and $179,416 in advertising costs during the years ended 
March 31, 1996, 1995 and 1994, respectively.

NET INCOME PER COMMON SHARE

Net income per common share is based on the weighted average number of shares 
of common stock outstanding and dilutive common equivalent shares from stock 
options, using the treasury stock method.

NOTE 2. MARKETABLE SECURITIES

In May 1993, the FASB issued Statement No. 115, "Accounting for Certain 
Investments in Debt and Equity Securities" (FAS 115). The Company adopted the 
provisions of the new standard for investments held as of, or acquired after, 
April 1, 1994. Adoption of this standard did not result in a material change 
to results of operations or financial condition.

Management determines the appropriate classification of debt securities at 
the time of purchase and reevaluates such designation as of each balance 
sheet date. Management has classified the Company's marketable securities as 
available-for-sale, in accordance with provisions of FAS 115. Accordingly, 
the securities are carried at fair value, with unrealized holding gains and 
losses excluded from net income and recorded as an adjustment to 
stockholders' equity. Interest, dividends, and realized gains and losses are 
included in net income.

                                     -29-

<PAGE>

The following is a summary of marketable securities at March 31, all of which
are classified as available-for-sale:

<TABLE>
<CAPTION>
                                                                        1996
                                            ----------------------------------------------------------
                                                               Gross          Gross         Estimated
                                              Amortized      Unrealized     Unrealized        Fair
                                                Cost           Gains          Losses          Value
                                             ------------   ------------   ------------   ------------
<S>                                          <C>            <C>            <C>            <C>
Municipal bonds:
Due in one year or less                     $ 7,246,174       $ 5,821       $(35,257)    $  7,216,738 
Due after one year through three              7,721,633        28,553        (31,016)       7,719,170
Due after three years                           735,453        10,451         (3,467)         742,437
                                            ----------------------------------------------------------
                                            $15,703,260       $44,825       $(69,740)    $ 15,678,345 
                                            ----------------------------------------------------------
                                            ----------------------------------------------------------


                                                                        1995
                                            ----------------------------------------------------------
                                                               Gross          Gross         Estimated
                                              Amortized      Unrealized     Unrealized        Fair
                                                Cost           Gains          Losses          Value
                                             ------------   ------------   ------------   ------------
Municipal bonds:
  Due in one year or less                   $   3,313,837       $ 2,099      $ (15,340)   $ 3,300,596
  Due after one year through three              9,757,328         7,905       (190,223)     9,575,010
  Due after three years                         1,570,295        17,162         (3,666)     1,583,791
                                            ----------------------------------------------------------
                                              $14,641,460       $27,166      $(209,229)   $14,459,397
                                            ----------------------------------------------------------
                                            ----------------------------------------------------------
</TABLE>

Net unrealized holding gains of $103,718 and net unrealized holding losses of 
$120,161, net of federal income taxes, during the years ended March 31, 1996 
and 1995, respectively, are included as adjustments to retained earnings.

NOTE 3. INVENTORIES

Inventories are comprised of the following:


March 31,                              1996              1995
                                    ----------       -----------
Computer equipment                  $2,544,034        $2,219,280
Custom component parts               2,211,527           733,078
Supplies                               727,143           477,866
                                    ----------       -----------
                                    $5,482,704        $3,430,224
                                    ----------       -----------
                                    ----------       -----------

                                     -30-

<PAGE>

NOTE 4. FURNITURE AND EQUIPMENT

Major classes of furniture and equipment are as follows:


March 31,                              1996          1995
                                    ----------    ----------
Office and computer equipment       $2,922,758    $2,396,195
Furniture and fixtures               1,477,828     1,200,162
Leasehold improvements                 266,379       175,128
                                    ----------    ----------
                                     4,666,965     3,771,485
Accumulated depreciation            (2,572,485)   (1,863,945)
                                    ----------    ----------
                                    $2,094,480    $1,907,540
                                    ----------    ----------
                                    ----------    ----------

NOTE 5. LINE OF CREDIT

The Company has a $10,000,000 revolving line of credit from a bank. 
Borrowings under this agreement bear interest at the bank's prime rate or at 
LIBOR, plus 1.25%, at the election of the Company. At March 31, 1996 and 1995 
there were no borrowings outstanding under this agreement. This agreement 
includes certain covenants, including financial covenants requiring that the 
Company maintain certain financial ratios. Borrowings under this agreement 
are payable on demand if these covenants are not met, or upon the expiration 
of the agreement in September 1996.

NOTE 6. INCOME TAXES

During fiscal year 1994, the Company retroactively adopted a change in 
accounting for income taxes from the deferred method to the liability method 
required by FASB Statement No. 109, "Accounting for Income Taxes." There was 
no impact on net income as a result of adopting Statement No. 109.

The principal reason for variations in the customary relationship between the 
provision for income taxes and the statutory tax rate applied to income 
before taxes is the effect of certain nondeductible expenses, nontaxable 
income, and the utilization of research and development tax credits. A 
reconciliation from the U.S. statutory rate to the effective tax rate is as 
follows:

<TABLE>
<CAPTION>
Year ended March 31,                       1996                     1995                    1994
                                    --------------------     -------------------      ---------------------
<S>                                 <C>            <C>       <C>           <C>         <C>           <C>
Tax at U.S. statutory rate          $ 2,574,460     34.0%    $2,508,675    34.0%       $1,763,606     34.0%
Research and development credit         (28,724)    (0.4)      (163,248)   (2.2)         (139,633)    (2.7)
Tax exempt income                      (216,500)    (2.9)      (162,166)   (2.2)          (43,998)    (0.8)
Foreign sales corporation benefit       (74,375)    (1.0)       (97,879)   (1.3)          (92,281)    (1.8)
Other items, net                        155,167      2.1        183,350     2.4           120,235      2.3 
                                     ----------    -----     ----------    ----        ----------    -----
                                     $2,410,028     31.8%    $2,268,732    30.7%       $1,607,929     31.0% 
                                     ----------    -----     ----------    ----        ----------    -----
                                     ----------    -----     ----------    ----        ----------    -----
</TABLE>

                                     -31-



<PAGE>


 
The provision for income taxes, primarily related to U.S. federal income taxes,
is as follows:


<TABLE>
<CAPTION>

     Year ended March 31,            1996          1995            1994
                                  -----------------------------------------
     <S>                          <C>            <C>            <C>

     Current taxes on income      $2,885,605     $2,124,227     $1,845,670
     Deferred income taxes          (475,577)       144,505       (237,741)
                                  -----------------------------------------
                                  $2,410,028     $2,268,732     $1,607,929                            
                                  -----------------------------------------
                                  -----------------------------------------

</TABLE>

Deferred taxes  result primarily from  temporary differences relating to  the
accounting for  bad debts, inventories, and certain other accruals expensed for
financial reporting purposes but not currently deductible for income tax 
purposes.

Significant components of the Company's deferred tax asset are as follows:

<TABLE>
<CAPTION>

     March 31,                            1996                 1995
                                   -----------------------------------
     <S>                                <C>                   <C>
     Deferred tax assets:
     Accounts receivable allowances     $  464,100            $317,560
     Accrued compensation and benefits     276,373             147,502
     Adjustment to unrealized loss 
       on marketable securities              8,471              61,900
     Other items, net                      274,380             162,427
                                   ------------------------------------ 
          Total deferred tax assets      1,023,324             689,389
     Deferred tax liabilities:
     Prepaid expenses and other                                (88,212)
                                   ------------------------------------ 
           Net deferred tax asset       $1,023,324            $601,177
                                   ------------------------------------
                                   ------------------------------------
</TABLE>

The Company made  cash payments of income taxes  of $1,534,000, $1,832,500 and 
$1,290,000, during the years ended  March 31, 1996, 1995 and 1994, 
respectively.

NOTE 7. LEASE COMMITMENTS

The  Company leases  its facilities under  operating leases  with initial terms 
of 5 to 10 years.  Certain leases contain renewal and escalation clauses and 
space expansion provisions.  The Company incurred $1,234,414, $1,042,403  and 
$690,401, of rent  expense for the fiscal years ended March 31, 1996, 1995 and 
1994, respectively.

Future minimum rental payments  required per fiscal year under leases with
noncancelable lease terms in  excess of one year at March 31, 1996 are as
follows:


                         1997                $1,331,514
                         1998                 1,419,295
                         1999                 1,436,230
                         2000                 1,441,995
                         2001                 1,454,489
                         Thereafter           1,798,148
                                             ----------
                                             $8,881,671
                                             ----------
                                             ----------


                                    - 32 -

<PAGE>

In connection with the execution of a lease and related amendments, the 
Company effectively prepaid rent by paying certain architectural and real 
estate fees and costs on behalf of the lessor in exchange for reduced  future 
lease payments. The prepayments of $263,238 and $259,448 at March 31, 1996 
and 1995, respectively, bear interest at the prime rate plus 2% and are 
included in prepaid expenses in the accompanying consolidated balance sheets. 
An additional $194,640 in related costs are included in prepaid expenses at 
March 31, 1996 and other non-current assets at March 31, 1995. These costs 
are to  be reimbursed by the lessor on  January 1, 1997, or alternately, used 
to offset rent payments from that date.

NOTE 8. STOCK OPTIONS

In October 1995, the FASB  issued Statement No. 123, "Accounting for 
Stock-Based Compensation," which requires stock-based compensation expense to 
be measured using either the intrinsic-value method as prescribed by 
Accounting Principles Board Opinion (APB) No. 25 or the fair-value  method 
described in Statement No. 123. Companies choosing the intrinsic-value 
method will be required  to disclose the pro forma  impact of the fair-value  
method on net  income and earnings  per share. The Company will adopt  
Statement No. 123 in the first quarter of fiscal year 1997, as allowed for 
in the statement, using the intrinsic-value method of APB Opinion No. 25; 
there will be no effect of adopting the Statement on the Company's financial 
position or results of operations.

At March 31, 1996 there were 589,248 shares of common stock reserved for 
future issuance upon exercise of outstanding stock options and stock options 
available for grant under existing option plans. These include 144,046 shares 
issuable upon exercise of options granted under the 1984 Incentive Stock 
Option Plan and the 1988 Nonqualified Stock Option Plan; 432,077 shares 
reserved for issuance under the 1993 Stock Option Plan and the Directors 
Stock Option Plan, under which options for 292,293 shares have been granted; 
and 13,125 shares reserved for options granted outside of these plans. In 
adopting the 1993 Stock Option Plan and the Directors Stock Option Plan, the 
Company's Board of Directors determined that no further options would be 
granted under the 1984 plan or the 1988 plan.

A summary of the activity of the Company's stock options is as follows:

<TABLE>
<CAPTION>
                                  OUTSTANDING
                                  -----------
     <S>                           <C>                <C>

     Balance, April 1, 1993          564,317          $0.44 -  7.20
           Granted                    18,750           7.20 - 21.75
           Canceled                  (12,505)          3.20 -  7.20
           Exercised                (170,102)          0.44 -  5.40
                                    ---------

     Balance, March 31, 1994          400,460          0.98 - 21.75
           Granted                    115,184         15.00 - 21.13
           Canceled                    (4,150)         7.20 - 16.00
           Exercised                 (164,414)         1.60 - 13.50
                                    ---------

     Balance, March 31, 1995          347,080          0.98 - 21.75
           Granted                    292,886         12.00 - 28.50
           Canceled                  (104,704)         5.40 - 28.00
           Exercised                  (85,798)         0.98 - 21.13
                                    ---------
 
     Balance, March 31, 1996          449,464         $0.98 - 28.50
                                    ---------
                                    ---------

</TABLE>


At March 31, 1996, options to purchase 213,992 shares were exercisable. The 
weighted average exercise price for all outstanding options at March 31, 1996 
was $13.33 per share.

                                    - 33 -

<PAGE>

NOTE 9. STOCKHOLDERS' EQUITY

CERTAIN TRANSACTIONS WITH CORPORATE OFFICERS AND OTHERS

During August 1994, the Company repurchased a total of  112,500 shares of its 
common stock from a significant stockholder.  The purchase price was $19.00 
per share for a total of $2,137,500, which was less than the closing price of 
the stock on the closing date.

On November 7, 1994, the Company and  two of its  officers and principal 
shareholders entered into an Amended and Restated Buy-Sell Agreement (the 
"Agreement") which modified the terms of the original agreement dated 
December 31, 1991. Under the Agreement, the Company is required to maintain 
$4,250,000 of term insurance on the life of each shareholder. Upon the death 
of one of the shareholders, the Company  is required to buy up to one-half of 
the shareholder's  common stock holdings, but in no  event, more shares than 
can be purchased with the life insurance proceeds. The per share price is 
determined by a formula set forth in the Agreement, and is to be paid in cash.

INITIAL PUBLIC OFFERING

In December 1993, the  Company completed an initial public offering of 
700,000 shares of common  stock at $15.00 per share, resulting in total 
proceeds of $9,283,306 after deducting underwriting discounts and offering 
expenses.

NOTE 10. TECHNOLOGY LICENSES

The voice processing industry is characterized by rapid technological change 
and  has historically witnessed  numerous allegations of patent infringement 
among competitors, and considerable related litigation. Such claims have been 
made against the Company in the past. In response to certain of these claims, 
the Company  has pursued and  obtained nonexclusive licenses to certain 
fundamental  patents. Although the Company believes that it currently owns or 
has adequate rights to use all material technologies relating to its 
products, as it continues to develop new products and features in the future, 
it anticipates that it may receive additional claims of patent infringement. 
Such claims could result in the Company incurring substantial legal expenses 
and being required to obtain licenses, to pay damages, or to cease offering 
products that infringe such patents.

Royalty expense on licensed technology was $286,002, $216,172 and $210,004 
during the fiscal years ended March 31, 1996, 1995  and 1994, respectively.

NOTE 11. EMPLOYEE BENEFIT PLAN

The Company provides a defined contribution 401(k) profit-sharing plan 
covering employees meeting certain eligibility requirements (generally, 21 
years of age and six months of service). Company contributions are 
discretionary based on annual declarations by the Company's Board of 
Directors. The Company made contributions of $102,480, $93,800 and $35,100 
for the years ended March 31, 1996, 1995 and 1994, respectively.

NOTE 12. CONCENTRATION OF CREDIT RISK

The Company distributes its products primarily through a worldwide  network 
of independent telephone system dealers. The Company also distributes its 
products through sales to  original equipment manufacturers (OEMs) of 
telephone and other business systems who often sell through their own dealer 
networks. Sales through the Company's domestic dealer network, OEMs, and  
export sales through various international distribution channels represented 
73%, 13% and 14%, respectively, of fiscal 1996 revenues; 77%, 12% and 11%, 
respectively, of fiscal 1995 revenues; and 76%, 13% and 11%, respectively, of 
fiscal 1994 revenues.  Export sales aggregated $6,413,000, $4,135,000 and 
$3,082,000  for the fiscal years ended March 31,  1996, 1995 and 1994, 
respectively.

                                    - 34 -

<PAGE>

The  Company performs ongoing credit evaluations of its customers' financial
condition, and generally no  collateral is required. The Company maintains
reserves for credit losses and such losses have historically been within
management's expectations.

                                    - 35 -

<PAGE>

                 REPORT OF ERNST & YOUNG LLP, INDEPENDENT AUDITORS


To the Stockholders and Board of Directors
Active Voice Corporation


We have audited the  accompanying consolidated balance sheets of Active Voice 
Corporation as of March 31, 1996 and 1995, and the related consolidated 
statements of income, stockholders' equity, and cash flows for each of the 
three years in the period ended March 31, 1996. Our audits also included  
the financial statement schedule listed in the Index at Item  14(a). These 
financial statements and  schedule are the responsibility of the Company's  
management. Our  responsibility is to express an opinion on these financial 
statements and schedule based on our audits.

We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements  referred to above 
present fairly, in all material respects, the consolidated financial position 
of Active Voice Corporation at March 31, 1996 and 1995, and the consolidated 
results of its operations and its cash flows for each of the three years in 
the period ended  March 31, 1996, in conformity with generally accepted 
accounting principles. Also, in our opinion, the related financial statement 
schedule, when considered in relation to the basic financial statements taken 
as a whole, presents fairly in all material respects the information set 
forth therein.

                                                              ERNST & YOUNG LLP


Seattle, Washington
May 3, 1996


                                    - 36 -

<PAGE>

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE

           Not applicable.

                                     -37-

<PAGE>
                                 PART III.

ITEM 10.     DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

           The information required by this Item is contained in part in the 
sections captioned "Board of Directors--Nominees for Director" and "Voting 
Securities and Principal Holders--Exchange Act Compliance" in the Proxy 
Statement for the Company's Annual Meeting of Stockholders scheduled to be 
held on August 30, 1996, and such information is incorporated herein by 
reference.

           The remaining information required by this Item is set forth as 
Item 4A in Part I of this report under the caption "Executive Officers of the 
Registrant."

ITEM 11.     EXECUTIVE COMPENSATION

           The information required by this Item is incorporated by reference 
to the information contained in the section captioned "Compensation and 
Benefits" of the Proxy Statement for the Company's Annual Meeting of 
Stockholders scheduled to be held on August 30, 1996.

ITEM 12.     SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

           The information required by this Item is incorporated by reference 
to the information contained in the sections captioned "Voting Securities and 
Principal Holders" and "Compensation and Benefits--Certain Transactions" of 
the Proxy Statement for the Company's Annual Meeting of Stockholders 
scheduled to be held on August 30, 1996.

ITEM 13.     CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

           The information required by this Item is incorporated by reference 
to the information contained in the section captioned "Compensation and 
Benefits" of the Proxy Statement for the Company's Annual Meeting of 
Stockholders scheduled to be held on August 30, 1996.

                                     -38-

<PAGE> 
                                            PART IV.
ITEM 14.     EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K

(a)(1)       INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
             Consolidated Statements of Income--Years ended March 31, 1996,
               1995 and 1994
             Consolidated Balance Sheets--March 31, 1996 and 1995
             Consolidated Statements of Cash Flows--Years ended March 31, 1996,
               1995 and 1994
             Consolidated Statements of Stockholders' Equity--Years ended March
               31, 1996, 1995 and 1994
             Notes to Consolidated Financial Statements
             Report of Independent Auditors

(a)(2)       FINANCIAL STATEMENT SCHEDULES
             Schedule II: Valuation and Qualifying Accounts
             Schedules not listed above have been omitted because the
               information required to be set  forth therein is not applicable
               or is included in the Consolidated Financial Statements or notes
               thereto.

(b)          REPORTS ON FORM 8-K
             None.

(c)          EXHIBITS
             The following exhibits are filed with this report:

EXHIBIT NO. 3:  ARTICLES OF INCORPORATION AND BYLAWS
 3.1          Restated Articles of Incorporation of Registrant
 3.2          Restated Bylaws of Registrant

EXHIBIT NO. 10:  MATERIAL CONTRACTS
 EXECUTIVE COMPENSATION PLANS AND AGREEMENTS
 10.1         Incentive Stock Option Plan
 10.2         1988 Nonqualified Stock Option Plan
 10.3         1993 Stock Option Plan
 10.4         Amendment to 1993 Stock Option Plan
 10.5         Directors Stock Option Plan
 10.6         1996 Employee Stock Purchase Plan
 10.7         Employment Agreement and Nondisclosure Agreement dated April 17,
              1989 between Registrant and Douglass S. Anderson
 10.8         Employment Agreement and Nondisclosure Agreement dated July 6,
              1989 between Registrant and Jose S. David
 10.9         Employment Agreement and Nondisclosure Agreement dated October 2,
              1990 between Registrant and Robert L. Richmond
 10.10        Employment Agreement and Nondisclosure Agreement dated October 2,
              1990 between Registrant and Robert C. Greco

                                     -39-

<PAGE>

 10.11        1995/1996 Incentive Plan for Robert L. Richmond
 10.12        1995 Incentive Plan for Robert C. Greco
 10.13        1995 Incentive Plan for Jose S. David
 10.14        1996 Incentive Plan for Robert C. Greco
 10.15        1996 Incentive Plan for Jose S. David
 10.16        1996 Incentive Plan for Douglass S. Anderson
 10.17        Split Dollar Agreement/Assignment dated as of April 11, 1994,
              between Registrant and Robert L. Richmond 

 OTHER MATERIAL CONTRACTS
 10.18        Loan Agreement dated as of September 30, 1995, between Registrant
              and First Interstate Bank of Washington, N.A.
 10.19        Office Lease dated January 31, 1991 between Registrant and Martin
              Selig, as amended

 10.20        Amendment to Office Lease dated April 27, 1994, between Registrant
              and Martin Selig
 10.21        Amendment to Office Lease dated August 11, 1994, between
              Registrant and Martin Selig
 10.22        Subordination, Non-Disturbance and Attornment Agreement dated
              January 19, 1995, between Registrant and The
              Bank of Nova Scotia
 10.23        Amended and Restated Buy-Sell Agreement dated August 8, 1994,
              among Registrant, Robert L. Richmond and Robert C. Greco
 10.24        Volume Purchase Agreement dated September 1, 1993, between
              Registrant and Dialogic Corporation (Confidential treatment 
              requested)
 10.25        Patent License Agreement dated March 2, 1990, between Registrant
              and Dytel Corporation (Confidential treatment requested)
 10.26        Automated Attendant Patent License Agreement between Registrant
              and VMX, Inc. (Confidential treatment requested)
 10.27        Voice Mail Patent License Agreement between Registrant and VMX,
              Inc. (Confidential treatment requested)
 10.28        Assignment of Rights Under Patent Application dated October 22,
              1990 by Robert L. Richmond and Michael J. Robinson
 10.29        Acknowledgment and Assignment of Proprietary Rights dated October
              22, 1990 by Robert C. Greco and Michael J. Robinson
 EXHIBIT NO. 11:  STATEMENT RE COMPUTATION OF PER SHARE EARNINGS
 11.1         Computation of Earnings Per Share
 EXHIBIT NO. 21:  SUBSIDIARIES OF THE REGISTRANT
 21.1         Subsidiaries of Registrant
 EXHIBIT NO. 23:  CONSENTS OF EXPERTS AND COUNSEL
 23.1         Consent of Ernst & Young LLP
 EXHIBIT NO. 24:  POWER OF ATTORNEY
 24.1         Powers of Attorney
 EXHIBIT NO. 27:  FINANCIAL DATA SCHEDULE
 27.1         Financial Data Schedule

                                     -40-


<PAGE>

                   SCHEDULE II--VALUATION AND QUALIFYING ACCOUNTS
                             ACTIVE VOICE CORPORATION

                      YEARS ENDED MARCH 31, 1996, 1995 AND 1994

<TABLE>
<CAPTION>

    COL. A                              COL. B                COL. C            COL. D         COL. E
- -----------------------------------------------------------------------------------------------------------
                                                             ADDITIONS
DESCRIPTION                            BALANCE AT      (1)            (2)     DEDUCTIONS:     BALANCE AT 
                                       BEGINNING    CHARGED TO     CHARGED TO  DESCRIBE          END OF
                                       OF PERIOD      COSTS          OTHER                        PERIOD 
                                                   AND EXPENSES    ACCOUNTS:
                                                                    DESCRIBE
- -----------------------------------------------------------------------------------------------------------
<S>                                   <C>            <C>         <C>           <C>            <C>          
YEAR ENDED MARCH 31, 1996
Deducted from asset accounts:
  Allowance for doubtful accounts     $725,000       $586,891             0    $225,891 (A)   $1,086,000
  Allowance for sales returns          209,000         70,000             0           0          279,000
                                      --------       --------    ----------    --------       ----------
             Totals                   $934,000       $656,891             0    $225,891       $1,365,000
                                      --------       --------    ----------    --------       ----------
                                      --------       --------    ----------    --------       ----------

YEAR ENDED MARCH 31, 1995
Deducted from asset accounts:
 Allowance for doubtful accounts      $445,000       $490,249             0    $210,249  (A)  $  725,000
 Allowance for sales returns           280,000              0             0      71,000  (B)     209,000
                                      --------       --------    ----------    --------       ----------
    Totals                            $725,000       $490,249             0    $281,249       $  934,000
                                      --------       --------    ----------    --------       ----------
                                      --------       --------    ----------    --------       ----------

YEAR ENDED MARCH 31, 1995
Deducted from asset accounts:
  Allowance for doubtful returns      $285,000       $458,845             0    $298,845  (A)  $  445,000
  Allowance for sales returns          280,000              0             0           0          280,000
                                      --------       --------    ----------    --------       ----------
             Totals                    565,000       $458,845             0    $298,845       $  725,000
                                      --------       --------    ----------    --------       ----------
                                      --------       --------    ----------    --------       ----------

</TABLE>

(A) Uncollectible accounts written off, net of recoveries
(B) Reduction of estimated future sales returns


                                     -41-

<PAGE>

                                   SIGNATURES

           Pursuant to the requirements of Section 13 or 15(d) of the 
Securities Exchange Act of 1934, the Registrant has duly caused this Report 
to be signed on its behalf by the undersigned, thereunto duly authorized, in 
the City of Seattle, State of Washington, on June 27, 1996.

                                             ACTIVE VOICE CORPORATION

                                             By /s/ Jose S. David
                                                -------------------------
                                                 Jose S. David
                                                 CHIEF FINANCIAL OFFICER

                                     POWER OF ATTORNEY

           Each person whose signature appears below hereby constitutes and 
appoints Robert L. Richmond and Jose S. David, and each of them severally, 
his true and lawful attorneys-in-fact and agents, with full power to act 
without the other and with full power of substitution and resubstitution, to 
execute in his name and on his behalf, individually and in each capacity 
stated below, any and all amendments and supplements to this Report, and any 
and all other instruments necessary or incidental in connection herewith, and 
to file the same with the Commission.

           Pursuant to the requirements of the Securities Exchange Act of 
1934, this Report has been signed by the following persons on behalf of the 
Registrant and in the capacities and on the dates indicated.

       SIGNATURE                     TITLE                      DATE

/s/ Robert L. Richmond       Chief Executive Officer and       June 27, 1996
- ------------------------     Chairman of the Board   
Robert L. Richmond           Principal Executive Officer

/s/ Robert C. Greco          Vice President--Product           June 27, 1996
- ------------------------     Development, Secretary, 
Robert C. Greco              Treasurer and Director

/s/ Jose S. David            Chief Financial Officer           June 27, 1996
- ------------------------     (Principal Financial and
Jose S. David                Accounting Officer)

/s/ Tom A. Alberg            Director                          June 27, 1996
- ------------------------
Tom A. Alberg

/s/ Harold H. Kawaguchi      Director                          June 27, 1996
- ------------------------
Harold H. Kawaguchi


                                     -42-

<PAGE>

APPENDIX 1

Repartee Configuration:

The diagram illustrates the configuration of Repartee. Repartee is a 
dedicated PC running the Company's software with circuit cards
that connect it to the telephone switch. This in turn is linked to all the
phone extensions in the company. Calls come through the
outside network into the telephone system and are answered by our
autoattendant.  The call is then routed to the given telephone
extension, and if the call is not answered, it is returned to Repartee. Repartee
then offers a greeting in the called party's voice.


APPENDIX 2

TeLANophy Configuration:

The diagram illustrates the configuration of TeLANophy. TeLANophy's 
configuration is similar to Repartee's configuration. It is a
dedicated PC running software with circuit cards that connect it to the 
telephone switch. The difference is that there is a local area
network (LAN) card in the Repartee. This makes the features of the call
processor now available to every desktop PC on the LAN. The
dashed lines in the configuration show that each desktop is now connected to 
its own phone since both lines of communication, the LAN
and the phone lines, are in the call processor.

                                     -43-
<PAGE>
                                  EXHIBIT INDEX
                                                                  SEQUENTIALLY
                                                                      NUMBERED
                                                                        PAGE
EXHIBIT NO. 3:  ARTICLES OF INCORPORATION AND BYLAWS
    3.1           Restated Articles of Incorporation of Registrant
                  (incorporated by reference from Exhibit 3.1 to the
                  Registrant's Registration Statement on Form S-1
                  filed with the Securities and Exchange Commission on
                  October 29, 1993 (File No. 33-71024))
    3.2           Restated Bylaws of Registrant (incorporated by
                  reference from Exhibit 3.2 to the Registrant's
                  Registration Statement on Form S-1 filed with the
                  Securities and Exchange Commission on
                  October 29, 1993 (File No. 33-71024))
EXHIBIT NO. 10:  MATERIAL CONTRACTS
   EXECUTIVE COMPENSATION PLANS AND AGREEMENTS
    10.1          Incentive Stock Option Plan (incorporated by
                  reference from Exhibit 10.1 to the Registrant's
                  Registration Statement on Form S-1 filed with the
                  Securities and Exchange Commission on
                  October 29, 1993 (File No. 33-71024))
    10.2          1988 Nonqualified Stock Option Plan (incorporated by
                  reference from Exhibit 10.2 to the Registrant's
                  Registration Statement on Form S-1 filed with the
                  Securities and Exchange Commission on
                  October 29, 1993 (File No. 33-71024))
    10.3          1993 Stock Option Plan (incorporated by reference
                  from Exhibit 10.3 to the Registrant's Registration
                  Statement on Form S-1 filed with the Securities and
                  Exchange Commission on October 29, 1993
                  (File No. 33-71024))
    10.4          Amendment to 1993 Stock Option Plan (incorporated by
                  reference from Exhibit 10. to the Registrant's
                  Quarterly Report on Form 10-Q for its fiscal quarter
                  ended December 31, 1995 (File No. 0-22804))
    10.5          Directors Stock Option Plan (incorporated by
                  reference from Exhibit 10.4 to the Registrant's
                  Registration Statement on Form S-1 filed with the
                  Securities and Exchange Commission on
                  October 29, 1993 (File No. 33-71024))
    10.6          1996 Employee Stock Purchase Plan
    10.7          Employment Agreement and Nondisclosure Agreement
                  dated April 17, 1989 between Registrant and Douglass
                  S. Anderson
    10.8          Employment Agreement and Nondisclosure Agreement
                  dated July 6, 1989 between Registrant and Jose S.
                  David (incorporated by reference from Exhibit 10.15
                  to the Registrant's Registration Statement on
                  Form S-1 filed with the Securities and Exchange
                  Commission on October 29, 1993 (File No. 33-71024))
    10.9          Employment Agreement and Nondisclosure Agreement
                  dated October 2, 1990 between Registrant and Robert
                  L. Richmond (incorporated by reference from
                  Exhibit 10.16 to the Registrant's Registration
                  Statement on Form S-1 filed with the Securities and
                  Exchange Commission on October 29, 1993
                  (File No. 33-71024)) 

<PAGE>
                                                                  SEQUENTIALLY
                                                                      NUMBERED
                                                                        PAGE
    10.10         Employment Agreement and Nondisclosure Agreement      
                  dated October 2, 1990 between Registrant and Robert
                  C. Greco (incorporated by reference from
                  Exhibit 10.17 to the Registrant's Registration
                  Statement on Form S-1 filed with the Securities and
                  Exchange Commission on October 29, 1993
                  (File No. 33-71024))
    10.11         1995/1996 Incentive Plan for Robert L. Richmond
                  (incorporated by reference from Exhibit 10.13 to the
                  Registrant's Annual Report on Form 10-K for its
                  fiscal year ended March 31, 1995 (File No. 0-22804))
    10.12         1995 Incentive Plan for Robert C. Greco
                  (incorporated by reference from Exhibit 10.14 to the
                  Registrant's Annual Report on Form 10-K for its
                  fiscal year ended March 31, 1995 (File No. 0-22804))
    10.13         1995 Incentive Plan for Jose S. David (incorporated
                  by reference from Exhibit 10.16 to the Registrant's
                  Annual Report on Form 10-K for its fiscal year ended
                  March 31, 1995 (File No. 0-22804))
    10.14         1996 Incentive Plan for Robert C. Greco
    10.15         1996 Incentive Plan for Jose S. David 
    10.16         1996 Incentive Plan for Douglass S. Anderson
    10.17         Split Dollar Agreement/Assignment dated as of
                  April 11, 1994, between Registrant and Robert L.
                  Richmond (incorporated by reference from
                  Exhibit 10.17 to the Registrant's Annual Report on
                  Form 10-K for its fiscal year ended March 31, 1995
                  (File No. 0-22804))
   OTHER MATERIAL CONTRACTS
    10.18         Loan Agreement dated as of September 30, 1995,
                  between Registrant and First Interstate Bank of
                  Washington, N.A.
    10.19         Office Lease dated January 31, 1991 between
                  Registrant and Martin Selig, as amended
                  (incorporated by reference from Exhibit 10.6 to the
                  Registrant's Registration Statement on Form S-1
                  filed with the Securities and Exchange Commission on
                  October 29, 1993 (File No. 33-71024))
    10.20         Amendment to Office Lease dated April 27, 1994,
                  between Registrant and Martin Selig (incorporated by
                  reference from Exhibit 10.21 to the Registrant's
                  Annual Report on Form 10-K for its fiscal year ended
                  March 31, 1995 (File No. 0-22804))
    10.21         Amendment to Office Lease dated August 11, 1994,
                  between Registrant and Martin Selig (incorporated by
                  reference from Exhibit 10.22 to the Registrant's
                  Annual Report on Form 10-K for its fiscal year ended
                  March 31, 1995 (File No. 0-22804))
    10.22         Subordination, Non-Disturbance and Attornment
                  Agreement dated January 19, 1995, between Registrant
                  and The Bank of Nova Scotia (incorporated by
                  reference from Exhibit 10.23 to the Registrant's
                  Annual Report on Form 10-K for its fiscal year ended
                  March 31, 1995 (File No. 0-22804))

<PAGE>
                                                                  SEQUENTIALLY
                                                                      NUMBERED
                                                                        PAGE
    10.23         Amended and Restated Buy-Sell Agreement dated
                  August 8, 1994, among Registrant, Robert L. Richmond
                  and Robert C. Greco (incorporated by reference from
                  the Registrant's Current Report on Form 8-K filed
                  with the Securities and Exchange Commission on
                  November 14, 1994 (File No. 0-22804)) 
    10.24         Volume Purchase Agreement dated September 1, 1993     
                  between Registrant and Dialogic Corporation
                  (Confidential treatment granted) (incorporated by
                  reference from Exhibit 10.8 to Amendment No. 2 to
                  the Registrant's Registration Statement on Form S-1
                  filed with the Securities and Exchange Commission on
                  December 2, 1993 (File No. 33-71024))
    10.25         Patent License Agreement dated March 2,1990 between
                  Registrant and Dytel Corporation (Confidential
                  treatment granted) (incorporated by reference from
                  Exhibit 10.9 to Amendment No. 2 to the Registrant's
                  Registration Statement on Form S-1 filed with the
                  Securities and Exchange Commission on
                  December 2, 1993 (File No. 33-71024))
    10.26         Automated Attendant Patent License Agreement between
                  Registrant and VMX, Inc. (Confidential treatment
                  granted) (incorporated by reference from
                  Exhibit 10.10 to Amendment No. 2 to the Registrant's
                  Registration Statement on Form S-1 filed with the
                  Securities and Exchange Commission on
                  December 2, 1993 (File No. 33-71024))
    10.27         Voice Mail Patent License Agreement between
                  Registrant and VMX, Inc. (Confidential treatment
                  granted) (incorporated by reference from
                  Exhibit 10.11 to Amendment No. 2 to the Registrant's
                  Registration Statement on Form S-1 filed with the
                  Securities and Exchange Commission on
                  December 2, 1993 (File No. 33-71024))
    10.28         Assignment of Rights Under Patent Application dated
                  October 22, 1990 by Robert L. Richmond and Michael
                  J. Robinson (incorporated by reference from
                  Exhibit 10.12 to the Registrant's Registration
                  Statement on Form S-1 filed with the Securities and
                  Exchange Commission on October 29, 1993
                  (File No. 33-71024))
    10.29         Acknowledgment and Assignment of Proprietary Rights
                  dated October 22, 1990 by Robert C. Greco and
                  Michael J. Robinson (incorporated by reference from
                  Exhibit 10.13 to the Registrant's Registration
                  Statement on Form S-1 filed with the Securities and
                  Exchange Commission on October 29, 1993
                  (File No. 33-71024)) 

<PAGE>
                                                                  SEQUENTIALLY
                                                                      NUMBERED
                                                                        PAGE
EXHIBIT NO. 11:  STATEMENT RE COMPUTATION OF PER SHARE EARNINGS     
    11.1          Computation of Earnings Per Share
EXHIBIT NO. 21:  SUBSIDIARIES OF THE REGISTRANT
    21.1          Subsidiaries of Registrant (incorporated by
                  reference from Exhibit 21.1 to the Registrant's
                  Registration Statement on Form S-1 filed with the
                  Securities and Exchange Commission on
                  October 29, 1993 (File No. 33-71024))
EXHIBIT NO. 23:  CONSENTS OF EXPERTS AND COUNSEL
    23.1          Consent of Ernst & Young LLP
EXHIBIT NO. 24:  POWER OF ATTORNEY
    24.1          Powers of Attorney (included on signature pages) 
EXHIBIT NO. 27:  FINANCIAL DATA SCHEDULE
    27.1          Financial Data Schedule
 

<PAGE>

                               EMPLOYMENT AGREEMENT

   AGREEMENT, entered into this 17th day of April, 1989 by and between Active 
Voice, Inc., a Washington corporation (hereinafter "Employer") and Douglas 
Anderson (hereinafter "Employee"). The terms of this Employment Agreement are 
set out below as agreed upon between the parties hereto.

   Therefore, it is agreed as follows:

   1. EMPLOYMENT AND TITLE. The Employer hereby employs the Employee, and the 
Employee hereby accepts employment, upon the terms and conditions hereinafter 
set forth.

   2. TERM. This Agreement shall remain in effect for an initial term of one 
year, and shall be automatically renewed for succeeding terms of one year, 
unless terminated pursuant to Paragraph 10 hereof. During the term of this 
Agreement, Employee shall devote his full time and attention and his best 
efforts to the conduct of business of the Employer. Full time shall be 
defined as at least forty (40) hours per week.

   3. COMPENSATION. For all services rendered by the Employee under this 
Agreement, the Employer shall pay the Employee a salary of $53,000.00 per 
year. The compensation paid to the Employee, including commissions, 
incentives, or other benefits, may be increased by the President. Any such 
additional compensation must be agreed to in writing.

   4. DUTIES. The Employee will perform all National Sales Manager duties 
services as requested by the Employer.

   5. EXPENSES. Subject to the written consent of the Employer, the Employee 
is authorized to incur reasonable expenses for promoting the business of the 
Employer, including expenses for entertainment, travel, and similar items. 
The written consent of the Employer shall not be required with regard to 
incidental expenses of a minor nature incurred by the Employee in the course 
of his duties for the Employer, in which case oral consent shall be 
sufficient. The Employer will reimburse the Employee for all such expenses 
upon the presentation by the Employee from time to time of an itemized 
account of such expenditures.

   6. DISCLOSURE OF INFORMATION. As a condition of employment, the Employee 
agrees to sign and be governed by the Nondisclosure Agreement attached hereto 
as Attachment A.

   7. RESTRICTIVE COVENANT. During the term of his employment and for a 
period of sixty (60) days after the termination of his employment under this 
Agreement, the Employee will not, without written consent of the Employer, 
directly or in-directly own, manage, operate, control, be employed by, 
participate in, or be connected with the ownership, management, operation, or 
control of any business which is engaged in the

<PAGE>

business of producing/marketing substantially similar products to those of 
the Employer at the time of termination. Furthermore, and during such period, 
the Employee will not either individually or through other employment, 
solicit, contact or accept orders on behalf of businesses producing/marketing 
substantially similar products to that of the Employer and/or any of the 
Employer's customers.

   In the event of an actual or threatened breach by the Employee of the 
provisions of this paragraph, the Employer shall be entitled to an injunction 
restraining the Employee from engaging in any such violation. Nothing herein 
stated shall be construed as prohibiting the Employer for pursuing other 
remedies available to the Employer for such breach or threatened breach, 
including the recovery of damages from the Employee.

   8. INVENTIONS. Ownership of any designs, inventions or products developed 
or invented by the Employee during the term of this Agreement, and which 
relate to the business of the Employer, shall be the property of the Employer.

   9. MEDICAL AND DENTAL INSURANCE. The Employee shall be entitled to 
coverage under the Employer's group medical and dental insurance policies. To 
the extent that the Employee is not covered under such policies, the Employer 
shall pay an equivalent amount to a plan selected by the Employee.

   10. TERMINATION. This Agreement shall be terminated upon the occurrence of 
any one of the following events:

      10.1 the death of Employee;

      10.2 mutual agreement to termination in writing between Employer and 
Employee.

      10.3 forty-five (45) days' written notice of termination given by 
Employee to Employer;

      10.4 the determination by Employer's President to terminate Employee, 
with or without cause, giving Employee not less than thirty (30) days' 
written notice if without cause.

In event of such a termination, Employee shall continue to render services to 
Employer and shall be paid his regular compensation up to the date of 
termination.

   11. VENUE AND JURISDICTION. This Agreement has been entered into for 
employment in the State of Washington, and shall be governed by the laws of 
the State of Washington. In the event that any dispute arises between the 
parties, the parties agree that venue and jurisdiction shall be placed with 
and in King County, Washington and that the prevailing party shall be 
entitled costs and actual attorneys' fees, including those incurred on appeal.

   12. WAIVER OF BREACH. The waiver by the Employer of a breach of any 
provision of the Agreement by the Employee shall not operate or be construed 
as a waiver of any subsequent breach by the Employee.

<PAGE>

   13. SEVERABILITY. The invalidity or unenforceability of any provision 
hereof shall in no way affect the validity or enforceability of any other 
provision.

   14. NOTICES. Any demand, request or notice which either party hereto 
desires or may be required to make or deliver to the other shall be in 
writing and shall be deemed delivered when personally delivered or three days 
after being deposited in the United States mail, postage prepaid, in 
registered or certified form, if addressed 1) in the case of Employee, to 
his/her last known address, and 2) in the case of the Employer, to its 
principal place of business.

   15. SPECIFIC PERFORMANCE. The parties declare that it may be impossible to 
measure in money the damages which will accrue to a party hereto by reason of 
the failure to perform any of the obligations under this Agreement. If either 
party hereto shall institute any action or proceeding to specifically enforce 
the provisions of this Agreement, the party against whom such action or 
proceeding is brought hereby waives the claim or defense of any adequate 
remedy at law.

   16. BINDING EFFECT. This Agreement shall bind the parties hereto and their 
heirs, executors, administrators, successors and assigns.

   17. COMPLETE AGREEMENT. This Agreement contains the entire agreement 
between the parties relating to the subject matter hereof and no modification 
of this agreement shall be valid unless made in writing and signed by the 
parties hereto.

                              EMPLOYER
                              --------

                              ACTIVE VOICE, INC.

                              BY /s/ Robert L. Richmond
                                -------------------------------
                                President

                              April 24, 1989
                              ---------------------------------
                              Date

                              EMPLOYEE
                              --------

                              /s/ Douglass S. Anderson
                              ---------------------------------

                              April 19, 1989
                              ---------------------------------
                              Date

<PAGE>

                             NONDISCLOSURE AGREEMENT
                             -----------------------
Active Voice, Inc.
Seattle, Washington

Gentlemen:

   The following confirms an agreement between me and Active Voice, Inc., a 
Washington corporation (the "Company"), which is a material part of the 
consideration for my employment by the Company.

   1. I recognize that the Company is engaged in a continuous program of 
research, development and production respecting its business, present and 
future, including fields generally related to its business and that the 
Company possesses and will continue to possess information that has been 
created, discovered, developed or otherwise become known to the Company 
(including without limitation information created by, discovered or developed 
by, or made known to, me during the period of or arising out of my employment 
at the Company) and/or in which property rights have been assigned or 
otherwise conveyed to the Company, which information has commercial value in 
the business in which the Company is engaged. All of the aforementioned 
information is hereinafter called "Proprietary Information." By way of 
illustration, but not limitation, Proprietary Information includes trade 
secrets, processes, formulas, designs, inventions, techniques, new products, 
marketing plans, tactics, strategies, forecasts, customer and supplier lists, 
business plans and other information valuable to the running of the Company's 
business.

   2. I understand that my employment created a relationship of confidence 
and trust between me and the company with respect to any information:

         (i) applicable to the business of the Company; or

         (ii) applicable to the business of any client or customer of the 
Company, which may be known to me by the Company or by any client or customer 
of the Company, or learned by me during the period of my employment.

   3. In consideration of the compensation received by me from the Company 
from time to time, I hereby agree as follows:

      (a) All Proprietary Information shall be the sole property of the 
Company and its assigns, and the Company and its assigns shall be the sole 
owner of all patents, copyrights and other rights in connection therewith. I 
hereby assign to the company any rights I may have or acquire in such 
Proprietary Information. At all times, both during my employment by the 
Company and after my termination, I will not disclose but will keep in 
confidence and trust all Proprietary Information or anything relating to it 
without the written consent of the Company, except as may be necessary in 
the ordinary course of performing my duties to the Company.

<PAGE>

      (b) All documents, records, apparatus, equipment and other physical 
property, whether or not pertaining to Proprietary Information, furnished to 
me by the Company or produced by myself or others relating to the Company's 
business shall be and remain the sole property of the Company and shall be 
returned to it immediately as and when requested by the Company.

   4. This Agreement shall be effective as of the first day of my employment 
by the Company.

   5. This Agreement shall be binding upon me, my heirs, executors, assigns, 
and administrators and shall inure to the benefit of the Company, its 
successors and assigns.

   6. The parties acknowledge that the provisions of this Agreement create 
rights and remedies which are in addition to those rights and remedies the 
Company may have under the Uniform Trade Secrets Act, Chapter 19.108 of 
the Revised Code of Washington.

   Dated: April 19, 1989
         ----------------------

                  Signed: /s/ Douglass S. Anderson
                          ----------------------

Accepted and Agreed to:

ACTIVE VOICE, INC.

BY  /s/ ROBERT L. RICHMOND
  ----------------------



<PAGE>

                      Incentive Plan for Robert C. Greco
                    for Fiscal Year Ending March 31, 1996

1.  This plan applies to the fiscal year ending 3/31/96. This plan is intended 
to compensate the Vice President of Product Development for his hard work in 
helping the company achieve both development goals and technical alliances with 
partners in the retail channel -- both of which are critical to the future of 
Active Voice.

This compensation is paid according to the terms and conditions of the 
Employment Agreement between Robert Greco and Active Voice, Inc. Should this 
additional compensation agreement in any manner be inconsistent with the 
Employment Agreement, the Employment Agreement shall prevail.

2.  Salary will be increased for FY96 by 5% over FY95 to $9,000/mo as of April 
1, 1995.

3.  Bonus for the Vice President of Development are as follows:

       40% of average salary for FY95 to be paid after the end of the fiscal 
       year if 80% of all development goals reached. Between 80% and 50% of 
       goals met, the bonus will be reduced simultaneously and proportionately 
       from 20% to 0% of salary.

       An additional 10% of salary for alliance goal 0. 40% for alliance goal 
       1, 40% for alliance goal 2 and 20% for structure goal 1.

Maximum upside: 150% of salary, or $161,000, for a total comp of $270,000.

Specific objectives, both for alliances, structure and development goals, can 
be changed with agreement of the President if strongly affected by changing 
market conditions or financial strategies not under the control of Development.

4.  Bonuses are dependent upon:
       Expenses for his department being less than or equal to the budget, 
       unless through written agreement with the President. Note: meeting the 
       budget also includes having less than or equal to the planned number of 
       heads in the last month of the year.

5.  If the company's earnings goals are difficult to achieve, the board may, at 
their discretion, substitute ISO stock options for cash bonus dollars at a 
ratio of not greater than 2 options per $10.

6.  Upon completion of the structure goals and alliance goals 0 and 2 attached, 
Mr. Greco is then entitled to and encouraged to take a sabbatical of 3 months 
duration, fully paid. However the President must agree in writing that the 
various duties of Mr. Greco will be covered appropriately in his absence.

 



<PAGE>

Agreed to by compensation committee:

/s/  H. Kawaguchi           September 6, 1995
- -----------------------     -------------------
Director H. Kawaguchi               Date

/s/  Tom Alberg             January 18, 1996
- -----------------------     -------------------
Director Tom Alberg                 Date

 

<PAGE>

           Additional Goals for Robert Greco Compensation Agreement
                              As of August, 1995

ALLIANCE GOALS

0.  Demonstrations of our "future of voicemail in the home, office and 
inbetween" by Bob to the following people during FY 1996: Head of telephony for
Lotus, head of telephony development for Novell, head of telephony 
development for Microsoft, head of product development for Delrina, head of 
product development for McCaw Wireless Division, head of telephony for Intel 
and three other modem manufacturers each with at least 5% of the fax/modem 
market, head of email for Compuserve or equivalent. As for timing, Compuserve 
or equivalent must be demo'd to by October 1995, and the rest can be done in 
order to meet Alliance Goal 1 below.

1.  A technical commitment within FY 96 from at least one alliance partner to 
demonstrate the use of ViewMail or ViewCall either within their product or 
using hooks built into their product. The commitment must be significant first 
in that their people will plan to spend at least 6 manmonths helping us write 
software or writing software themselves; and second, the partner will announce 
the alliance in a press release featuring us and them exclusively. Alliance 
partners for the purpose of this paragraph would be as follows: Novell, Lotus 
(which includes CCMail), Delrina, and Microsoft and Compuserve (or equivalent). 
If the partner is Novell, a press release regarding an NLM by us would be 
sufficient. For Microsoft, a press release regarding an icon that they will OEM 
for ViewCall or ViewMail would be sufficient.

2.  An acquisition of a company or its software in the field of home or retail 
voicemail that complements or replaces currently planned work by January 1996 
with the following provisos: it must be clear that this acquisition will 
contribute to EPS of the company by one year from the date of acquisition; and 
a preliminary milestone that must be met is that we must make an offer to them 
by October 31, 1995.

STRUCTURE GOALS:

1.  Announce with the VP of Sales and Marketing, by September 30, 1995, a 
structure for Product Management that results in harmony between Marketing and 
Development on the selection and development of new products. The results by 
the end of the fiscal year must include: one amazing new plain old voicemail 
feature; revenue per product predictions for all products; and a two year 
product plan.

 

<PAGE>

12/6/95

To:  Bard
From:  Bob G.

re:  Proposed Changes to Compensation Agreement:


1st page -- 1 minor change:
5.  If the company's earnings goals ..... 2 options per $10. Vesting of these 
substitute options will be immediate upon grant.

3rd page
Modifications as to not pre-assume the company strategy which is crystalizing 
now with our new VP Doug and new structure. this makes goals more realistic.


            Additional Goal for Robert Greco Compensation Agreement
                              As of August, 1995

ALLIANCE GOALS

0.  Demonstrations of the "Active Voice future vision and product strategy" by 
Bob to ten potential alliance partners during FY1996. These partners should 
include: Head of telephony for Lotus, head of telephony development for Novell, 
head of product development for McCaw Wireless Division, head of telephony for 
Intel and three other modem manufacturers each with at least 5% of the 
fax/modem market, head of email for Compuserve or equivalent. Other potential 
alliance partner demonstrations will contribute to this goal subject to 
approval by the President. As for timing, Compuserve or equivalent must be 
demo'd to by October 1995, and the rest can be done in order to meet Alliance 
Goal 1 below.

1.  A technical commitment within FY96 from at least one alliance partner to 
demonstrate the integration of an Active Voice product within their product or 
by using hooks built into their product. The commitment must be significant 
first in that their people will plan to spend at least 6 personmonths helping 
us write software or writing software themselves; and second, the partner will 
announce the alliance in a press release featuring us and them exclusively. 
Alliance partners for the purpose of this paragraph would be as follows: 
Novell, Lotus (which includes cc:Mail), Delrina, Microsoft and Compuserve 
(or equivalent). If the partner is Novell, a press release regarding an NLM by 
us would be sufficient. For Microsoft, a press release regarding an icon that 
they will OEM for ViewCall or ViewMail would be sufficient. Other alliance 
partners may qualify subject to approval by the President.

2.  An acquisition or investment with option to buy of a company or its 
software in the field of home or retail voicemail or any other field which is 
of strategic importance to Active Voice, that complements or replaces currently 
planned work by July 1996 with the following provisos: it must be clear that 
this acquisition will fit the near and long term financial objectives including 
increased EPS; and a preliminary milestone that must be met is that we must 
make an offer to them by March 31st, 1996.

STRUCTURE GOALS:

1.  Announce with the VP of Sales and Marketing, by September 30, 1995, a 
structure for Product Management that results in harmony between Marketing and 
Development on the selection and development of new products. The results by 
the end of the fiscal year must include: one amazing new plain old voicemail 
feature (determined by opinion of the President) released or scheduled to be 
released in 1996; revenue per product predictions for all products; and a two 
year product plan.

APPROVAL OF ALL HIGHLIGHTED ITEMS

/s/ H. Kawaguchi           January 12, 1996



/s/ Tom Alberg              January 18, 1996




<PAGE>

                        Incentive Plan for CFO Jose David
                      For Fiscal Year Ending March 31, 1996
                                     8/95

This plan applies to the fiscal year ending 3/31/95. It is intended to 
incentivize Jose to control and manage the financial strategies of Active 
Voice.

This compensation is paid according to the terms and conditions of the 
Employment Agreement between Jose David and Active Voice, Inc. Should this 
additional compensation agreement in any manner be inconsistent with the 
Employment Agreement, the Employment Agreement shall prevail.

1. SALARY

Jose's recent salary history is: raise on 4/92 to $66,528 per year; raise on 
4/1/93 was 7% to $71,185 per year plus a bonus of $31,666 for completion of 
the IPO and certain goals as well as 1) profit sharing of $12,909 and 2) 
5,000 option shares.

His base salary was raised by 5% to $74,744 per year as of 4/1/94. Bonus for 
FY95 was $34K, resulting from various successes on CoGs (Cost of Goods) 
reduction and quality improvements.

With this plan, his salary will be raised by 7% to $80,000. Bonuses will be 
available as detailed below for the following objectives:

1. COME UP WITH A YARDSTICK FOR RELIABILITY VERSUS PRICE FOR PURCHASING BY 
OCTOBER 31, 1995. With Laura, develop a model that shows how much of an 
improvement in reliability in our computers and Dialogic boards is worth in 
a measurable reduction in RMAs, support, and travel. (Lost sales would be a 
nice additional benefit, but is impossible to measure, unfortunately). This 
reliability increase can be achieved with added expense on testing, paying 
more CoGs, or better purchasing contracts with vendors. This yardstick will 
be used by the company for purchasing tradeoffs.

2. BONUS FOR MARGIN ACHIEVEMENT

FY95 ended with 65% margin. We conservatively forecast a reduction for all of 
next year to 63.5%, which we hope to beat. Your efforts will be instrumental 
in that, and thus you will be bonused according to what we achieve for all 
of FY95, as follows:

       At or above 65%              $40,000
       Between 65 and 63.6          $30,000
       Between 63.1 and 63.5        $10,000

Provisos:

- -  It's OK to spend capital, and expense, to reach these margin goals, as long 
   as there is prior written arrangement with the President which will not be 
   withheld as long as it pays for itself. For example, getting a purchasing 
   agent for the computers would be acceptable, and recommended.


<PAGE>

- -  Margin must be measured the same way as last year (i.e., same allocations) 
   for the purposes for this paragraph, with one exception: increases in CoGs
   for the purposes of increased reliability and/or RAM can be removed before
   the calculation.

- -  Revenue must at least meet the planned $46.6M and profit the planned $6.3M.

3. CONTROL A/R. For every day less in FY96 than FY95, $2,500 as long as 
revenue and profit meet the plan.

4. ADDING ANALYSTS. For each additional national (not regional) analyst that 
covers the stock, $5,000. $1,000 per regional.

5. FOR CUTTING OVER TO THE NEW ACCOUNTING SYSTEM BY THE END OF THIRD QUARTER 
OF FY96 (means it produces financial reports on time), $20,000 to be spent on 
yourself and the members of your department.

NOTE: bonus amounts that exceed $36,380 will be paid as reduced price options 
on the non-qualified plan, with price per share reduced by $5, and options to 
be vested over one year. Example: if the bonuses add up to $46,380, Jose 
would receive $36,380 in cash and $10,000 as 2000 option shares at a price 
of $5 less than the current price at that time.

Agreed to by:

/s/ H. KAWAGUCHI               9-6-95
- ---------------------------    -------
Director H. Kawaguchi           Date


/s/ TOM ALBERG                 1/18/96
- ---------------------------    -------
Director Tom Alberg             Date



<PAGE>

                         DOUGLASS S. ANDERSON
                  COMPENSATION FOR FYE MARCH 31, 1996
                             JUNE 1995


This details the compensation for Douglass S. Anderson as Vice President of 
Sales and Marketing for Active Voice for the period of July 1, 1995 through 
March 31, 1996, and supercedes all other compensation agreements regarding 
this period. This compensation is paid according to the terms and conditions 
of the Employment Agreement between Douglass S. Anderson and Active Voice, 
Inc. Should this additional compensation agreement in any manner be 
inconsistent with the Employment Agreement, the Employment Agreement shall 
prevail.

1. SALARY: In your new role as Vice President of Sales and Marketing, your 
annual salary shall be increased by 14% to $83,790 per year commencing July 
1, 1995. However, management reserves the right to reduce the salary of 
employees if cost-cutting circumstances require.

2. COMMISSIONS: As Vice President of Marketing and Sales, you will earn a 
commission on the entire revenues of the company. Commissions will be paid 
quarterly (for the three quarters remaining in this year), based on beating 
the objectives that have been set for the quarter as shown below. The bonus 
per quarter is as follows:
     Less than 90% of quarterly objective         $0
     90%                                          $10,000
     95%                                          $15,000
     100%                                         $22,000
     105%                                         $25,000
     110%                                         $28,000
     120%                                         $34,000

The objectives for this year's quarters are:
     Q1     $ 9,968,525
     Q2     $10,940,910
     Q3     $11,857,382
     Q4     $12,983,003

3. PERCENTAGES GREATER THAN THOSE ABOVE: for each 5% greater than the 120% of 
objective, we will pay an additional $10,000 as long as the immediately 
following quarter also is at least 120% of the objective. So, for example, if 
in two quarters you beat the objective by 130% then 120%, the bonus for the 
first of those will be $54,000 and the second will be $34,000.

4. MERGER OR ACQUISITION. If the company merges or acquires another, it is 
our intention that, if you manage the sales activity of the new entity, you 
will earn a similar commission on its revenue. However, the amount and 
details will have to be worked out by the CEO of Active Voice.



<PAGE>

5. MARGIN BONUS: We expect that you will set pricing to maintain margins. To 
incentivize you in this area, we will set aside the following bonuses. (This 
year ended with 65% margin. We conservatively forecast a reduction for all of 
next year of 83.5%, which we hope to beat.)

     At or above 65%            $40,000
     Between 6.5 and 63.5       $30,000
     Between 63.5 and 62.5      $10,000

5.1 BONUS FOR BEATING AVT AND CENTIGRAM. If you beat both AVT's and 
Centigram's revenue growth rate for our fiscal year 96 (compare against their 
comparable four quarters) we will pay you an additional $10,000.

5.2 STOCK OPTIONS. In order to incentivize you for the long-term growth of 
the company's stock, which entails hard work and making the correct, even if 
difficult, decisions, we hereby award a stock option of 35,000 shares at an 
effective price of the current price, to be vested evenly over 5 years 
starting July 1, 1995. The option will be part of our current nonqualified 
stock option plan, unless it is possible to make it part of the qualified 
option plan without creating an expense to the company.

6. BENEFITS.

   a) 9 paid holidays per year plus your birthday.
   b) Four weeks paid vacation.
   c) Full coverage on a medical and dental plan (Group Health family coverage 
or equivalent amount paid to the plan of your choice).
   d) Profit sharing: as with all employees, profit sharing will be based on 
the cash portion of your compensation, not the options. Note: the board 
reserves the right to limit profit sharing of executives to an absolute 
amount of $20,000 but has not elected to do so as yet.

7. APPROVAL: This compensation plan is subject to final approval by the Board 
of Directors Compensation Committee.

The company very much appreciates the hard work and talent you provide and 
the compensation committee is pleased to offer this plan to you.

Agreed to by:                            Agreed to by:
Robert L. Richmond, CEO                  Douglass S. Anderson, Employee


/s/ ROBERT L. RICHMOND  Date: 7/5/95     /s/ DOUGLASS S. ANDERSON  Date: 7/8/95
- ----------------------        ------     ------------------------        ------

Approved by Board of Directors Compensation Committee:
Harold Kawaguchi                         Tom Alberg

/s/ Harold Kanaguchi   Date: 7/5/95        Tom Alberg           Date:  7/5/95
- --------------------         ------   -------------------------        ------

<PAGE>

                             AMENDED AND RESTATED
                                LOAN AGREEMENT
                         [With Arbitration Provisions]

This Amended and Restate Loan Agreement is made and executed as of September 
30, 1995, by and between ACTIVE VOICE CORPORATION, a Washington corporation, 
referred to in this Agreement as "Borrower", and FIRST INTERSTATE BANK OF 
WASHINGTON, N.A., a national banking association, referred to in this 
Agreement as "Bank". This Agreement replaces and supersedes all prior loan 
agreements between Borrower and Bank, as of the date hereof.

In consideration of the mutual promises contained herein, the parties agree 
as follows:

1.  DEFINITIONS. As used in this Agreement, the following terms shall have the 
meanings indicated which shall apply both to the singular and the plural of 
the terms defined:

    "ADJUSTED LIBOR RATE" has the meaning set forth in paragraph 2.3.2 hereof.

    "ADVANCE" means each disbursement of funds to Borrower pursuant to the 
Line.

    "AGREEMENT" means this Amended and Restated Loan Agreement, as it may be 
extended, renewed or modified from time to time.

    "BUSINESS DAY" means any day other than a Saturday, Sunday or a day on 
which Bank is closed for business.

    "EURO-DOLLAR BUSINESS DAY" means any Business Day on which commercial 
banks are open for international business (including in U.S. Dollar deposits) 
in London, England.

    "EVENT OF DEFAULT" means any of the events described in paragraph 8.1 
hereof.

    "INTEREST PERIOD" for any Advance under the Line has the meaning set forth 
in paragraph 2.3.2 hereof.

    "LINE" means the revolving line of credit extended to Borrower pursuant to 
Section 2 hereof, and any extension renewals and modifications thereof.

    "LINE LIMIT" means the maximum aggregate of Advances allowable under the 
Line, as described in paragraph 2.1 hereof.

    "LOANS" means, individually and collectively, all indebtedness now or 
hereafter owing by Borrower to Bank, whether now existing or hereafter 
arising, direct or indirect, absolute or contingent, including but not 
limited to Advances under the Line, together with interest thereon.

<PAGE>

    "MASTER PROMISSORY NOTE" means the master promissory note evidencing the 
Line, in substantially the form of Exhibit A hereto, and any extensions, 
renewals and modifications thereof.

    "PRIME RATE" means the index rate published or publicly announced by Bank 
from time to time as its "Prime Rate," which rate need not be the lowest rate 
then available from Bank.

2.  REVOLVING LINE OF CREDIT.

2.1 ADVANCES/LINE LIMIT.

    2.1.1. Subject to all of the terms and conditions of this Agreement, and 
provided no Event of Default or event which with notice or passage of time or 
both would be an Event of Default has occurred and is continuing, Bank agrees 
to make such Advances to Borrower as Borrower may from time to time request 
during the period from the date hereof to September 30, 1996; PROVIDED, that 
in no event shall Bank be obligated to make Advances to Borrower which, in 
the aggregate, would exceed Ten million dollars ($10,000,000.00) (the "Line 
Limit"). Within the limits of the Line Limit and subject to the other terms 
and conditions hereof, Borrower may borrow, repay, prepay and reborrow from 
time to time.

    2.1.2  Bank shall have no obligation to make any Advance after the 
expiration date of the Line unless the term of the Line is extended by Bank, 
in writing, at its sole option; however, any Advance actually made by Bank to 
Borrower after such date or in excess of the Line Limit or any extension or 
renewal of the Line shall be entitled to all of the benefits of this 
Agreement, including but not limited to the Events of Default and related 
remedies set forth herein.

    2.1.3  Any request for an Advance or extension of credit under the Line 
shall be deemed a representation and warranty by Borrower that all of the 
conditions precedent of Section 4 are satisfied as of the date of the request.

2.2 PURPOSE. Proceeds of Advances pursuant to the Line are to be used solely 
for Borrower's general operating purposes.

2.3 INTEREST.

    2.3.1 OPTIONS. Borrower may choose one of the following interest rate 
options for any Advance under the Line, as described and defined more fully 
in this paragraph 2.3.

         (a) PRIME RATE OPTION. One or more Advances may bear interest at a 
per annum rate equal to Bank's Prime Rate, with adjustments to the interest 
rate made concurrently with and on the same day as each change in the Prime 
Rate. Interest is calculated on the basis of a year of 360 days and the 
actual number of days elapsed.


                                     -2-

<PAGE>

         (b) ADJUSTED LIBOR OPTION. One or more Advances may bear interest at 
a per annum rate equal to 150 basis points in excess of the Adjusted LIBOR 
Rate for the Interest Period selected by Borrower (1, 2, 3 or 6 months) for 
such Advance, subject to availability of the LIBOR market to Bank. Advances 
under this option shall be in a minimum principal amount of $250,000 and 
greater amounts in increments of $100,000 and cannot be prepaid. Interest is 
calculated on the basis of a year of 360 days and the actual number of days 
elapsed.

    2.3.2 INTEREST RATE CALCULATION METHODS; DEFINITIONS. Interest under the 
various interest rate options, set forth above, will be calculated as follows:

         (a) The "ADJUSTED LIBOR RATE" applicable to any Interest Period 
means a rate per annum determined pursuant to the following formula:

                                  [LIBOR]*
                                ------------
                         ALR =  [1.00 - ERP]

                         ALR =  Adjusted LIBOR Rate
                       LIBOR =  London Interbank Offered Reference Rate
                         ERP =  Euro-Dollar Reserve Percentage

- ------------------

* The amount in brackets being rounded upwards, if necessary, to the next 
higher 1/16 of 1%.

              (i) The "LONDON INTERBANK OFFERED REFERENCE RATE" or "LIBOR" 
applicable to any Interest Period means the per annum rate of interest 
determined by Bank to be the rate at which deposits in dollars are offered in 
the London Interbank market as quoted by Telerate, Inc. or some similar rate 
quotation service to which Bank or one of its affiliates subscribes between 
6:30 and 7:30 a.m., Seattle time, two (2) Euro-Dollar Business Days before 
the first day of such Interest Period for a period of time comparable to such 
Interest Period.

             (ii) "EURO-DOLLAR RESERVE PERCENTAGE" means, for any day, that 
percentage (expressed as a decimal) which is in effect on such day, as 
prescribed by the Board of Governors of the Federal Reserve System (or any 
successor) for determining the maximum reserve requirement for a member bank 
of the Federal Reserve System in San Francisco in respect of "Eurocurrency 
liabilities" (or in respect of any other category of liabilities which 
includes deposits by reference to which the interest rate on Euro-Dollar 
Advances is determined or any category of extensions of credit or other 
assets which includes loans by a non-United States office of any Bank to 
United States residents). The Adjusted LIBOR Rate may be adjusted on and as 
of the effective date of any change in the Euro-Dollar Reserve Percentage.


                                      -3-

<PAGE>

              (iii)  In the event that the use of the procedure described  
above for determination of the Adjusted LIBOR Rate is precluded for any reason, 
including but not limited to format changes or cessation of publication by 
Telerate, Inc. or other permitted rate quotation service of such rate for 
more than one (1) Euro-Dollar Business Day, Bank will use as the Adjusted 
LIBOR Rate the rate determined by Bank to be the arithmetic average (rounded 
upward, if necessary, to the next higher 1/16 of 1%) of the rates quoted by 
two or more New York dealers in Euro-Dollar funds of recognized standing 
determined by Bank to most closely approximate the Telerate quote specified 
for determination of such rate as set forth above for deposits having 
a maturity comparable to the applicable Interest Period and in an amount 
approximately equal to the Advance to be made by Bank.

         (b)  "INTEREST PERIOD" means, with respect to each Advance requested 
by Borrower bearing interest based on the Adjusted LIBOR Rate, the period 
commencing on the date of such Advance and ending one (1), two (2) or three 
(3) or six (6) months thereafter, as Borrower may elect at the time the 
Advance is requested, during which period the Advance shall bear interest at 
the Adjusted LIBOR Rate applicable to the period for the Advance as chosen by 
Borrower. The first day of any such Interest Period shall be either (i) the 
date funds are initially advanced, or (ii) for an Advance already outstanding 
the last day of the next preceding Interest Period applicable to such Advance 
or, if applicable, the last day at which interest accrued at the Prime Rate; 
and the last day shall be the earlier of the following:

              (A)  the maturity date of the Master Promissory Note 
evidencing the Line, or

              (B)  the date which is one (1), two (2), three (3) or six (6) 
months thereafter, as Borrower may elect in the applicable Advance request or 
interest rate election; provided that if such date is not a Euro-Dollar 
Business Day, the Interest Period shall be extended to the next succeeding 
Euro-Dollar Business Day unless such Euro-Dollar Business Day falls in 
another calendar month, in which case such Interest Period shall end on the 
next preceding Euro-Dollar Business Day; and provided further, that if the 
Interest Period begins on the last Euro-Dollar Business Day of a calendar 
month (or on a day for which there is no numerically corresponding day in the 
calendar month at the end of such Interest Period) the Interest Period shall 
end on the day which is the last Euro-Dollar Business Day of the applicable 
calendar month.

     2.3.3  ADVANCE REQUESTS; RATE ELECTIONS. In addition to the terms and 
conditions of the Master Promissory Note, the following terms and conditions 
will apply to any Advances unless modified in writing by the parties hereto:

         (a)  Advances hereunder and elections of or changes to interest 
rates and selections of Interest Periods may be telephonically or otherwise 
requested by a representative of Borrower so designated by Borrower; 
provided, however, that Borrower agrees to provide to Bank, at Bank's option 
and request, not more than five (5) Business

                                         -4-


<PAGE>

Days after any verbal notice, a written verification of such Advance request, 
rate election and/or Interest Period. Failure of Borrower to provide such 
written verification shall not invalidate Bank's authority to rely on verbal 
notice or instruction, but shall entitle Bank, in its sole discretion, to 
refuse to allow additional Advances hereunder. Bank may rely on any oral or 
written request, specification or direction from any person authorized by 
Borrower to request an Advance pursuant to this paragraph, which Bank 
believes to be genuine and shall be fully protected in doing so without any 
requirement to make further inquiry.

         (b)  Each Advance request, whether written or verbal, shall specify 
the date of Advance, the amount, the rate calculation method (Prime Rate or 
Adjusted LIBOR Rate) and, if applicable, the applicable Interest Period.

         (c)  Each rate calculation method election applicable to existing 
Advances, whether written or verbal, shall specify the date of Advance, the 
amount, the rate calculation method (Prime Rate or Adjusted LIBOR Rate), the 
specific outstanding Advance(s) to which the election applies and, if 
applicable, the last day of the Interest Period of the Advance(s) being 
replaced with the new Advance. In the event that Borrower fails to make a rate 
calculation method election on or before the end of an Interest Period for 
any Advance(s), to take effect immediately following such Interest Period, 
such Advance(s) shall, after the expiration of the current Interest Period, 
bear interest based on the Prime Rate until repaid or until a new election is 
received by Bank.

         (d)  Borrower may at any time convert some or all of the portion of 
the principal outstanding under Line accruing interest at the Prime Rate to 
one or more Advance(s) bearing interest based on the Adjusted LIBOR Rate (if 
available) so long as such Advances otherwise meet the requirements of 
Advances of that type.

         (e)  Unless otherwise agreed by Bank, Advance requests received by 
4:00 p.m. Seattle time, of a Business Day and bearing interest at Prime Rate 
will be funded on the same Business Day, and Advance requests received by 
10:00 a.m. of a Euro-Dollar Business Day and bearing interest based on the 
Adjusted LIBOR Rate will be funded on the second Euro-Dollar Business Day 
following the request.

         (f)  Borrower agrees that each Advance bearing interest based on the 
Adjusted LIBOR Rate shall be in a principal amount of not less than two 
hundred fifty thousand dollars ($250,000) and greater amounts in increments 
of one hundred thousand dollars ($100,000).

         (g)  Borrower agrees to indemnify and hold Bank harmless from any 
costs, expenses or losses of any kind incurred solely because Borrower 
requested an Advance which Advance request Borrower later cancels.

         (h)  No delay, omission or course of dealing will be deemed a waiver 
or modification hereof unless agreed to in writing, and shall be effective 
only to the extent specifically set forth in writing.

                                    -5-

<PAGE>
<PAGE>

2.4  INCREASED COSTS; ILLEGALITY.

     2.4.1  If after the date hereof, the adoption or effect of any 
applicable law, rule or regulation, or any change therein, or any change in 
the interpretation or administration thereof by any governmental authority, 
central bank or comparable agency charged with the interpretation or 
administration thereof, or compliance by any Bank with any applicable law, 
rule or regulation or any request or directive (whether or not having the 
force of law) of any such authority, central bank or comparable agency:

         (a)  shall subject Bank to any tax, duty, fee or other charge with 
respect to its Advances bearing interest base don the ADjusted LIBOR Rate, its 
notes or its obligations to make such fixed rate loans, or shall change the 
basis of taxation of payments to Bank of the principal of or interest on its 
fixed rate loans or any other amounts due under this agreement or the Master 
Promissory Note (except for changes in the rate of tax on the overall net 
income of Bank imposed by the jurisdiction in which Advances Bank's principal 
executive office or office through which such Advances are made is located); 
or

         (b)  shall impose, modify or deem applicable any reserve, special 
deposit or similar requirement (including, without limitation, any such 
requirement imposed by the Board of Governors of the Federal Reserve System, 
but excluding any such requirement included in an applicable Reserve 
Percentage) or shall impose on Bank or on the United States marker for LIBOR 
sources any other condition affecting such fixed rate loans, its notes or 
its obligation to make fixed rate loans;

and the result of any of the foregoing is to increase the cost to Bank of 
making or maintaining any fixed rate loan hereunder, or to reduce the amount 
of any sum received or receivable by bank under the Master Promissory Note 
with respect thereto, by an amount deemed by bank to be material, then within 
fifteen (15) days after demand by bank to Borrower, Borrower shall pay to 
Bank such additional amount or amounts as will compensate Bank for such 
increased costs or reduction.

     2.4.2  If after the date hereof, Bank shall have determined that the 
adoption or effect of any applicable law, rule or regulation regarding 
capital adequacy or reserve requirements, or any change therein, or any change 
in the interpretation or administration thereof by any governmental 
authority, central bank or comparable agency charged with the interpretation 
or administration thereof, or compliance by Bank with any applicable law, rule 
or regulation or any request or directive regarding capital adequacy or 
reserve requirements (whether or not having the force of law) of any such 
authority, central bank or comparable agency, has or would have the effect of 
reducing the rate of return on Bank's capital as a consequence of its
obligations hereunder to a level below that which Bank could have achieved 
but for such effect, adoption, change or compliance (taking into 
consideration Bank's policies with respect to capital adequacy) by an amount 
deemed by Bank to be material, then from time to time, within fifteen (15) 
days after demand by Bank, Borrower shall pay to Bank such additional amount 
or amounts as will compensate Bank for such reduction.

                                      -6-

<PAGE>

     2.4.3  Bank will promptly notify Borrower of any event of which it has 
knowledge, occurring after the date hereof, which will entitle Bank to 
compensation pursuant to this paragraph 2.4 and setting forth the additional 
amount or amounts to be paid to it hereunder, which shall be conclusive in 
the absence of manifest error. In determining such amount, Bank may use any 
reasonable averaging and attribution methods. If Bank demands compensation 
under paragraph 2.4.1, Borrower may at any time, upon at least five (5) 
Business Days' prior notice to Bank, repay to Bank the full amount of the 
then-outstanding fixed rate loans together with accrued interest thereon to 
the date of prepayment. Concurrently with repaying such fixed rate loans, 
Borrower may borrow from Bank an Advance bearing interest based on the Prime 
Rate or other interest rate options available under this Agreement and not 
affected by such changes in an amount equal to the aggregate principal amount 
of such fixed rate loans, so long as such Advance otherwise meet the 
requirements of Advances of that type.

     2.4.4  Notwithstanding any other provision of this Agreement, if (a) the 
introduction of or any change in or application, interpretation or 
administration of any law, rule or regulation shall make it unlawful or 
impossible, or any central bank or other governmental authority shall assert 
that it is unlawful, for Bank to perform its obligations hereunder to make 
advances funded through LIBOR sources or to continue to fund or maintain such 
advances hereunder, or (b) if Bank determines that the information required 
to compare the effective interest rate is not available through Tolerate, 
Inc. or some similar service because deposits in U.S. Dollars (in the 
applicable amounts) are not being offered to or by (as the case may be) a 
sufficient number of banks in the relevant market for such Interest Period, 
or (c) if U.S. Dollars are not being offered to Bank in the London market, or 
(d) if the Adjusted LIBOR Rate as determined by Bank will not adequately and 
fairly reflect the cost to Bank of maintaining or funding its fixed rate 
loans for such Interest Period, then Bank may, be notice to Borrower, suspend 
the right of Borrower to elect such rate and, effective at the end of the 
then current Interest Period (or sooner, if necessary in the reasonable 
opinion of Bank to comply with such law or regulation), convert all such 
Advances so that each bears interest based on the Prime Rate. After Bank 
gives such notice to Borrower, Borrower may, upon two Business Days' notice, 
prepay all of the Advances made by Bank at any time. Any notice by Bank under 
this paragraph may be written, telex, telegraphic, telephonic or facsimile 
means; any telephone notice shall be confirmed immediately in writing, but 
failure to provide such written verification shall not invalidate such 
telephonic notice.

2.5  REPAYMENT OF ADVANCES.

     2.5.1  Borrower shall pay to Bank on demand, or if no demand is made on 
September 30, 1996 the aggregate outstanding principal balance of all 
Advances under the Line, together with all unpaid accrued interest and unpaid 
fees and changes. Accrued interest on all Advances shall be payable monthly, 
as billed. Bank may, from time to time, at its sole option and for such 
periods as it may determine, extend the expiration date of the Line or any 
outstanding balance thereon, and such sums shall be subject to this 
Agreement; provided that if Bank unilaterally extends the expiration date of 
the Line,


                                      -7-
<PAGE>
Borrower will only be liable for loans fees after the current 
expiration date of the Line which have been agreed to by the parties hereto.

     2.5.2  If at any time the outstanding amount of the Advances made and 
other credit extended by Bank to Borrower under the Line exceeds the Line 
Limit, Borrower shall immediately pay Bank such amount as may be necessary to 
reduce the outstanding Advances to an amount which is not greater than the 
Line Limit.

     2.5.3  Prepayment of the principal amount of any Advance accruing interest
based on the Adjusted LIBOR Rate before the end of the applicable Interest 
Period will not be allowed.

     2.5.4  If any payment date hereunder or under any notes or other 
agreement for payment of money or any date on which performance is required 
hereunder or under any such agreement occurs on a day other than a Business 
Day, such payment shall be made or performance occur on the next succeeding 
Business Day; provided, that interest shall continue to accrue on any 
outstanding Advances until paid.

     2.5.5  All payments and deposits made by Borrower to Bank shall be 
applied at the discretion of Bank. Borrower authorizes Bank to deduct from 
any of Borrower's deposit accounts with Bank such amounts as may from time to 
time be necessary to effect the payment required hereunder.

2.6  MASTER PROMISSORY NOTE.  To evidence Borrower's indebtedness under the 
line, Borrower shall execute and deliver to Bank a master promissory note in 
substantially the form of Exhibit A attached hereto.

2.7  NOTATIONS.  Bank shall make notations in its books and records, 
electronic or manual, of all Advances made and credit extended for letters of 
credit, accrued interest, payments of principal and interest and the 
outstanding principal balance of Advances, which shall be PRIMA FACIE 
evidence thereof.

2.8  FEES.  As consideration for extension of the Line to Borrower, Borrower 
shall pay to Bank a loan fee of .09% of the Line Limit ($9,000), payable on 
or before December 31, 1995.

2.9  CANCELLATION OF LINE.

     2.9.1  BANK.  Notwithstanding anything to the contrary in this 
Agreement or the Master Promissory Note, Bank agrees to give Borrower 120 
days written notice of any reduction or cancellation of the Line prior to its 
expiration date in the absence of an Event of Default under this Agreement.

     2.9.2  BORROWER.  Notwithstanding anything to the contrary in this 
Agreement or the Master Promissory Note, Borrower may cancel the Line prior 
to its expiration date by (a) giving Bank written notice of Borrower's intent 
to cancel the line and the effective


                                      -8-

<PAGE>

cancellation date; (b) paying to Bank in advance a fee based on the unused 
portion fee of .09% of the unused portion of the Line, accruing form and 
after the end of the previous calendar quarter to the existing expiration 
date of the Line, based on an outstanding balance of $0 from and after the 
effective cancellation date; and (c) paying to bank the amount of any 
outstanding principal and accrued interest as of the effective cancellation 
date; provided, that if there is outstanding any Advance bearing interest 
based on the Adjusted LIBOR Rate, the effective cancellation date shall not 
cause prepayment of such Advance.

3.  ADDITIONAL LOANS.  Unless expressly agreed in writing by Bank, any 
subsequent loans or lines of credit extended to Borrower as long as this 
Agreement is in effect shall be included in the definitions of ""Loans'' 
herein and shall be subject to the terms of this Agreement.

4.  CONDITIONS PRECEDENT.  In no event will Bank be required to lend funds to 
Borrower, make any Advances or extend any other credit pursuant hereto unless 
all of the conditions set forth in this Section are satisfied; provided, that 
if Bank, in its sole discretion, makes Advances or lends funds to Borrower 
before all of the conditions precedent are satisfied, its shall not be deemed 
to have waived any such condition except in writing, and Bank may require 
that such condition subsequently be satisfied.

4.1  DELIVERY OF DOCUMENTS.  Borrower shall have delivered to Bank this 
Agreement and the Master Promissory Note, duly executed;

4.2  AUTHORITY.  Borrower shall have delivered to Bank such articles of 
incorporation, bylaws, corporate resolutions, certificates of incumbency and 
other documentation as Bank deems necessary to show that Borrower has the 
authority to execute, deliver and perform its obligations under this 
Agreement, the Master Promissory Note and any other documents and instruments 
executed pursuant hereto;

4.3  REPRESENTATIONS AND WARRANTIES.  All representations and warranties set 
forth in Section 5 hereof shall be true as of the date of any Advances or 
other extension of credit requested by Borrower with the same effect as 
though such representations and warranties were made on and as of date of 
such Advance or extension of credit; and

4.4  EVENTS OF DEFAULT.  No Event of Default or event which, with the passage 
of time or the giving of notice or both, would become an Event of Default, 
shall have occurred and be continuing.

5.  REPRESENTATIONS AND WARRANTIES OF BORROWER.  As inducement to Bank to 
extend the Line to Borrower, and to make each Advance pursuant thereto, 
Borrower makes the following representations and warranties, to the best of 
Borrower's knowledge, each of which shall survive the making of any Advance 
or other extension of credit pursuant hereto and until the expiration of the 
Line, any other Loans and complete repayment of all of Borrower's obligations 
to Bank:

                                      -9-
<PAGE>

5.1  VALID ENTITY: COMPLIANCE. Borrower is a corporation, duly organized and 
validly existing and in good standing under the laws of the State of 
Washington and is qualified to do business as a foreign corporation in all 
jurisdictions in which the character of the property owned or leased or the 
nature of the business conducted by it requires licensing or qualification 
and in which the failure to be so licensed or qualified would have a material 
adverse effect on its business. To the best of Borrower's knowledge and 
belief it has complied with all applicable laws and regulations in the 
conduct of its business.

5.2  AUTHORIZATION. The execution, delivery and performance of this 
Agreement, the Master Promissory Note and any other instruments or documents 
to be executed and/or delivered pursuant hereto have all been duly 
authorized, are not in contravention of law or the terms of Borrower's 
articles of incorporation or by-laws or any amendment thereof, or of any 
agreement or undertaking to which Borrower is a party or by which it is 
bound. They will, when duly executed and delivered to Bank, constitute the 
valid and binding obligations of Borrower to Bank, in accordance with the 
respective terms thereof, and have not been canceled or limited in any way.

5.3  FINANCIAL CONDITION. The financial position of Borrower as reported in 
its financial statements dated June 30, 1995, submitted to Bank, are accurate 
and complete in all material respects and there has not been any material 
adverse change in such financial position prior to the date of this Agreement.

5.4  LITIGATION; JUDGMENTS. There is no litigation at law or in equity and no 
proceedings before any commission or other administrative authority pending 
or, to the knowledge of Borrower or its officers, directors or principals, 
threatened against it or any of its subsidiaries. Borrower is not in default 
with respect to any order, writ, injunction, decree, or demand of any court 
or administrative body of any governmental unit having jurisdiction over 
Borrower or of Borrower's properties or operations and there are no 
outstanding judgments against Borrower.

5.5  LICENSES, TAXES. Borrower has duly paid or caused to be paid any and all 
license, franchise, corporation, or other taxes, fees, imposts, duties, or 
charges levied, assessed, or imposed upon it or upon any of its properties, 
of whatsoever kind or description, except those which are being contested by 
Borrower in good faith by appropriate proceedings promptly initiated and 
diligently conducted and with respect to which reserves deemed adequate by 
Bank have been set aside. All reports and forms required to be filed by 
Borrower with the Internal Revenue Service or any other taxing authority have 
been filed.

5.6  EMPLOYEE BENEFIT PLAN. Borrower is in compliance in all material respects 
with any applicable provisions of the Employee Retirement Income Security Act 
of 1974, as amended ("ERISA") and the regulations and published 
interpretations thereunder. No "Reportable Event" within the terms of ERISA 
has occurred with respect to any pension plan subject to Title IV of ERISA 
administered by it or any administrator designated by it.

5.7  REPRESENTATIONS AS A WHOLE. This Agreement, all financial statements 
provided to

                                      -10-

<PAGE>

Bank and all other documents, certificates and written statements 
furnished to Bank by Borrower, taken as a whole, are complete and do not 
contain any untrue statement of a material fact or omit to state any material 
fact necessary in order to make the statements contained herein or therein 
complete and not misleading.

6.   AFFIRMATIVE COVENANTS. Borrower covenants that so long as Bank shall 
have any commitment hereunder and as long as this Agreement remains in effect 
and until complete repayment of all of Borrower's obligations pursuant 
hereto, the following covenants will be binding on it:

6.1  PAYMENT. Borrower agrees to pay to Bank the principal of and interest on 
each Advance under the Line and, if applicable, any other Loans, and all 
other sums due to Bank in accordance with the terms of this Agreement and any 
instruments, documents and agreements related to or executed pursuant hereto, 
and to perform all of the obligations pursuant thereto.

6.2  BOOKS AND RECORDS. Borrower shall at all times keep proper books and 
records of account in which full, true and correct entries will be made of 
its transactions in accordance with sound accounting practices.

6.3  LEGAL EXISTENCE AND OPERATIONS. Borrower shall maintain its legal 
existence and right to carry on business; continuously operate its business 
except for periodic shutdowns in the ordinary course of business and 
interruptions caused by strike, labor dispute, catastrophe or any other 
events over which it has no control; and maintain, preserve and keep its 
buildings, machinery and equipment in good condition, repair and working 
order for the proper and efficient operation of its business. If Borrower 
operates under a trade name, all necessary registrations will be obtained for 
proper use of such name. Borrower shall maintain in full force and effect 
any relevant governmental approvals, licenses and permits necessary for the 
continued operation of its business.

6.4  INSURANCE. Borrower shall maintain with financially sound and reputable 
insurance companies or associations acceptable to Bank, insurance of the 
kinds, covering the risks, and in the relative proportionate amounts usually 
carried by companies engaged in a business similar to that of Borrower. 
Borrower agrees to deliver to Bank such evidence of said insurance as Bank 
may from time to time request.

6.5  COMPLIANCE; TAXES. Borrower shall promptly pay or cause to be paid all 
taxes, assessments, liens or other governmental charges levied, assessed or 
imposed against it or its properties or arising out of its operations and 
shall promptly comply with all laws and regulations of the federal government 
and of any state of the United States or any subdivisions, departments or 
agencies applicable to its business, except those which are being contested 
in good faith by appropriate proceedings promptly initiated and diligently 
conducted and with respect to which reserves deemed adequate by Bank have 
been set aside.


                                     -11-

<PAGE>

6.6  FINANCIAL COVENANTS. Borrower shall maintain the following financial 
conditions, measured as of each fiscal quarter-end, with all ratios 
calculated in accordance with generally accepted accounting principles 
("GAAP"), consistently applied, except as otherwise noted below:

     6.6.1 TRADING RATIO. Borrower's Trading Ratio shall be no less than 
2.0:1.0. For purposes of this covenant, "Trading Ratio" is defined as:

                  Cash + Accounts Receivable + Inventory
                  --------------------------------------
       Overdraft + Accounts Payable + Outstanding Line Advances

       a. Overdraft means book overdraft.
       b. Accounts Payable means trade and inventory accounts payable.
       c. Outstanding Line Advances means the outstanding principal balance 
          of the Line, pursuant to this Agreement.

     6.6.2 DEBT TO WORTH RATIO. Borrower's Debt to Worth Ratio shall not 
exceed 0.7:1.0. For purposes of this covenant, "Debt to Worth Ratio" is 
defined as all indebtedness owing by Borrower to any party other than Bank, 
excluding Subordinated Debt, divided by stockholder's tangible equity, 
including Subordinated Debt.

     6.6.3 TANGIBLE NET WORTH. Borrower shall maintain a Tangible Net Worth 
of no less than the sum of $20,554,863 (as of March 31, 1995) plus retained 
earnings of at least 50% of Borrower's net profits for each of Borrower's 
fiscal years from and after March 31, 1995. For purposes of this covenant, 
"Tangible Net Worth" is defined as Borrower's total equity, including 
Subordinated Debt, less intangibles.

     6.6.4 SUBORDINATED DEBT. For purposes of calculating the financial 
covenants contained in this paragraph 6.6, "Subordinated Debt" shall mean any 
indebtedness owing by Borrower to a third party which is subordinated to 
Borrower's indebtedness to Bank pursuant to a subordination agreement 
acceptable to Bank. As of the date of this Agreement, there is no such 
Subordinated Debt.

6.6.5  INTANGIBLES. For purposes of calculating the financial covenants 
contained in this paragraph 6.6, intangibles shall exclude Borrower's rights 
to developed software and patents for the "Repartee", "Replay" and 
"TeLANophy" systems.

6.7  FINANCIAL INFORMATION. Borrower shall deliver to Bank financial data in 
such manner and in such detail as Bank may request from time to time, 
including but not limited to the following:

     6.7.1 COMPLIANCE CERTIFICATES. Within 60 days of each quarter-end, a 
certificate signed by an authorized officer of Borrower, indicating 
Borrower's actual financial conditions described in paragraph 6.6 hereof and 
stating that, except as noted in the certificate, there exists no Event of 
Default or event which, with the passage of time or the giving of notice or 
both would become an Event of Default under this Agreement.


                                     -12-
<PAGE>

       6.7.2 ANNUAL FINANCIAL STATEMENTS. An annual financial statement for 
each of Borrower's fiscal years, within 120 days of each fiscal year-end, 
consisting of a balance sheet, statement of cash flow and profit and loss 
statement, audited by a certified public accounting firm acceptable to Bank; 
and

       6.7.3 SEC REPORTS. Copies of all annual 10-K and quarterly 10-Q 
reports filed by Borrower with the SEC, promptly upon filing of such reports 
with the SEC.

6.8    INSPECTION, VERIFICATION. Borrower agrees that Bank may from time to 
time, through its duly authorized representative or representatives, visit 
and inspect its properties and offices and examine, check, make copies of or 
extracts from its books, accounts, orders, records and original 
correspondence and to conduct such investigations as Bank may deem 
appropriate. Borrower agrees that it will make available to representatives 
of Bank, at such places as specified by Bank, its books, records and files at 
any time for such purposes.


6.9    NOTIFICATION. Borrower shall promptly notify Bank in writing of the 
occurrence of any Event of Default or event which, with notice or passage of 
time or both, would constitute an Event of Default; the entry of any judgment 
against Borrower; any litigation instituted or threatened against Borrower 
or its property; any change in the name or address of Borrower or location of 
its books and records.


6.10   BANK ACCOUNTS. Borrower shall at times maintain its principal bank 
accounts with Bank. This requirement is not meant as a restriction upon the 
maintenance of other banking relationships as may be convenient or necessary 
for the business of Borrower but for the purpose that the principal banking 
relationships may be maintained with the principal source of financing so 
that loan transactions hereunder may be facilitated, and so that Bank may 
have the fullest possible information as to Borrower's financial activities, 
and so that Bank may have reasonably available to it opportunities to set-off 
in the event of collection of indebtedness hereunder.

7.     NEGATIVE COVENANTS. As long as Bank shall have any commitment 
hereunder and as long as this Agreement remains in effect and until complete 
repayment of all of Borrower's obligations pursuant hereto, Borrower agrees 
that it will not, without the prior written consent of Bank:

7.1    LIENS. Grant a security interest in or otherwise create, assume or 
suffer to exist any lien or encumbrance on any of its real or personal 
property, including but not limited to its trading assets (accounts 
receivable and inventory) and proceeds thereof;

7.2    INDEBTEDNESS. Incur or commit itself to incur additional indebtedness 
(including lease obligations, if any) in the aggregate in excess of $150,000 
in any fiscal year, non-cumulative from year to year, exclusive of (i) trade 
debt incurred in the normal course of business, (ii) lease obligations in an 
aggregate amount of $100,000 per fiscal year, non-cumulative from year to 
year, (iii) indebtedness related to Borrower's VMX patent license, and (iv) 
indebtedness owing to Bank;


                                     -13-
<PAGE>

7.3    CAPITAL EXPENDITURES. Invest or commit itself to invest in fixed or 
capital assets (including capital leases, if any,) in excess of $2,500,000 in 
any one fiscal year, non-cumulative from year to year;

7.4    GUARANTIES. Guarantee or otherwise become surety in respect to the 
obligations of, or lend its credit to, any other person or entity;

7.5    NATURE OF BUSINESS. Change the general character of its business as 
proposed to be conducted at the date hereof, or engage in any type of 
business not reasonably related to such business as normally conducted;

7.6    MERGER, LIQUIDATION. Dissolve, liquidate or merge with or into any 
other business entity; sell, lease or otherwise dispose of all or 
substantially all of its assets;

7.7    CAPITAL STRUCTURE. Change, modify, alter or amend its capital 
structure or sell or issue any additional capital stock or warrants, options 
or rights to purchase said stock, except for (a) the proposed public offering 
of common stock, issuance of options and change in capital structure approved 
by Borrower's Board of Directors at its annual meeting on September 1, 1993, 
and previously consented to by Bank on September 2, 1993, which consent is 
attached hereto as Exhibit B and incorporated herein by this reference; (b) 
such subsequent public offerings of common stock as are consented to by Bank, 
which consent will not be unreasonably withheld as long as an Event of 
Default or an event which, with the passage of time or the giving of notice 
or both would become an Event of Default, shall not have occurred and be 
continuing and such public offering will not cause Borrower to be out of 
compliance with paragraph 6.6 of the Agreement; and (c) any issuance or trade 
of common stock related to an acquisition permitted by paragraph 7.8 of this 
Agreement;

7.8    ACQUISITIONS. Acquire 50% or more of the capital stock or assets of, 
or any interest in, any other entity, in excess of $1,000,000 per entity; or

7.9    LOANS. Make any loans or advances to or for the benefit of any other 
person or entity, except loans or advances in the ordinary course of business.

8.     DEFAULT. 

8.1    EVENTS OF DEFAULT. Nothing in this Section shall restrict the right of 
Bank to demand payment upon the indebtedness referred to in this Agreement in 
accordance with any promissory notes or other agreements evidencing or 
securing such indebtedness subject to paragraph 2.9 hereof. The occurrence of 
any of the following shall constitute an Event of Default hereunder and under 
each of the notes and other documents related hereto or executed pursuant 
hereto:

       8.1.1 NONPAYMENT. Borrower shall fail to pay when due the amount of 
principal, interest or fees on the Line or any other obligations owing by 
Borrower to Bank; provided, however, that once during the lifetime of this 
Agreement (as the same

                                     -14-
<PAGE>

may be amended, modified, extended or restated) Borrower shall have 30 days 
from and after the due date to cure such default; provided further that once 
such cure period is used by Borrower, no additional cure periods shall be 
available to Borrower under this paragraph; or

       8.1.2 BREACH OF COVENANTS. Borrower shall fail to perform in any 
material respect any of the covenants or agreements on its part hereunder, 
under any documents executed pursuant hereto or under any other agreements 
between Borrower and Bank, including but not limited to the financial 
covenants contained in paragraph 6.6 hereof, which failure is not cured 
within 30 days of the date of such breach; or

       8.1.3 BREACH OF WARRANTY. Any representation or warranty made by 
Borrower in this Agreement shall prove to have been false, misleading or 
inaccurate in any material respect when made; or

       8.1.4 INSOLVENCY. The insolvency of Borrower; the filing by or against 
Borrower of a petition for bankruptcy, liquidation or reorganization, 
seeking, consenting to or acquiescing in the appointment of any trustee, 
receiver, liquidator or custodian of all or such part of its property as in 
the opinion of the Bank is a substantial part of its assets; or any such 
proceeding instituted against Borrower is not dismissed within thirty (30) 
days after institution thereof; the general inability of Borrower to pay its 
debts as they come due or any admission in that regard; or the making by 
Borrower of a general assignment for the benefit of creditors; or

       8.1.5 CESSATION OF EXISTENCE. Borrower shall be dissolved or otherwise 
cease to maintain its corporate existence; or

       8.1.6 CROSS-DEFAULT. Borrower shall fail to pay when due any 
indebtedness or perform any term or covenant pursuant to agreement with any 
other party and such failure shall continue after any applicable grace period 
if the effect of such failure is to accelerate or permit the acceleration of 
the maturity of any indebtedness to such party in excess of $100,000; or

       8.1.7 JUDGMENTS. A final judgment is entered against Borrower in 
excess of $100,000 and is not satisfied or stayed within ten (10) days; or

       8.1.8 CONDEMNATIONS. All or a substantial portion of the property of 
Borrower shall be condemned, seized or otherwise apportioned.

8.2 REMEDIES. Upon the occurrence of one or more of the Events of Default set 
forth herein, Bank shall have no obligation to make any further Advances or 
extend further credit to Borrower and Bank shall be entitled, at its sole 
option and without further notice to Borrower, to declare any or all 
indebtedness due on the Line and all other indebtedness of Borrower to Bank 
immediately due and payable without the expiration of any period of grace; 
and Bank shall be entitled to all legal recourse against Borrower and to 
pursue and enforce, either successively or concurrently, all rights and 
remedies set forth in this


                                     -15-




<PAGE>

Agreement and any other instruments, agreements and documents executed pursuant 
hereto and such other rights and remedies as Bank may have under applicable law.

9.  COST AND EXPENSES; ATTORNEY'S FEES.  Borrower shall pay all fees, costs, 
charges and expenses of Bank, including without limitation expenses for the 
services of counsel both retained and employed by Bank, in collecting or 
attempting to collect any indebtedness referred to in this Agreement (including 
arbitration, trial, appellate and bankruptcy proceedings and actions without 
suit).

10. NON-WAIVER.  No failure of Bank to enforce its rights, remedies or options 
under this Agreement, or any other agreement between Borrower and Bank shall be 
deemed to be a waiver thereof nor shall any single or partial exercise of any 
such right or power preclude any further exercise thereof or the exercise of 
any other right or power. Any waiver, permit, consent or approval of any kind 
by Bank must be in writing and shall be effective only to the extent 
specifically set out in such writing.

11. NOTICES.  Any notice to be given to Bank hereunder may be given to Bank, if 
by personal delivery, at 999 Third Avenue (11th Floor), Seattle, Washington 
98104 or, if by letter, at P.O. Box 160 (M/S 151), Seattle, Washington 98111, 
Attention: King County Commercial Banking, Stella Dier. Any notice to be given 
to Borrower may be given to it at 2901 Third Avenue, Suite 500, Seattle, 
Washington 98121-9800. Such addresses for notices may be changed by giving ten 
(10) days written notice to the other party.

12. CONSTRUCTION; CONSENT TO VENUE.  This Agreement shall be governed by and 
construed in accordance with the laws of the State of Washington. To the extent 
not otherwise governed by the Arbitration Program incorporated by reference 
into this Agreement, jurisdiction over and venue of any action to enforce, 
interpret, construe or otherwise in connection with this Agreement or any 
agreements, instruments or documents related hereto or executed pursuant hereto 
shall, at Bank's option, be had in the United States District Court or Superior 
Court of located in Seattle, King County, Washington.

13. ASSIGNMENT.  This Agreement shall be binding upon and inure the benefit of 
the parties and their respective successors and assigns, except that Borrower 
may not assign or otherwise transfer all or any part of its rights or 
obligations hereunder without the prior written consent of Bank. Bank may at 
any time assign or otherwise transfer all or any part of its interest hereunder 
or under any of the documents executed pursuant hereto, and to the extent of 
such assignment or transfer the assignee or transferee shall have the same 
rights or remedies against Borrower and otherwise under this Agreement and all 
documents executed pursuant hereto, including but not limited to the right of 
setoff.

14. CONFIDENTIALITY.  Bank agrees that it will exercise its best efforts to 
keep confidential all nonpublic financial and other information obtained by 
Bank about Borrower under paragraphs 6.7 and 6.8 of this Agreement and to 
prevent such nonpublic information from being disclosed to third parties other 
than Bank's employees, officers,


                                     -16-

 

<PAGE>

directors, affiliates and regulators, to whom such information is disclosed in 
the ordinary course of Bank's business.

15. SEVERABILITY.  Any provision of this Agreement which is prohibited or 
unenforceable in any jurisdiction shall as to such jurisdiction be ineffective 
to the extent of such prohibition or unenforceability without invalidating the 
remaining provisions or affecting the validity or enforceability of such 
provision in any other jurisdiction.

16. MISCELLANEOUS.  In this Agreement, whenever the context so requires, the 
neuter gender includes the masculine and the feminine, the singular number 
includes the plural, and the plural number includes the singular. If this 
Agreement is executed by more than one person, firm or corporation as 
"Borrower", the obligations of each shall be joint and several and the 
representations and warranties and covenants shall apply to each of them 
unless specified otherwise.

17. ORAL AGREEMENTS.  ORAL AGREEMENTS OR ORAL COMMITMENTS TO LOAN MONEY, EXTEND 
CREDIT, OR TO FORBEAR FROM ENFORCING REPAYMENT OF A DEBT ARE NOT ENFORCEABLE 
UNDER WASHINGTON LAW.

18. ARBITRATION PROGRAM.  ALL DISPUTES ARISING OUT OF OR IN CONNECTION WITH OR 
RELATED TO THIS AGREEMENT OR ANY RELATED AGREEMENTS OR INSTRUMENTS SHALL BE 
RESOLVED IN ACCORDANCE WITH THE FIRST INTERSTATE ARBITRATION PROGRAM, a copy of 
which is attached to this Agreement as Exhibit B and made a part hereof.

FIRST INTERSTATE BANK                     ACTIVE VOICE CORPORATION
 OF WASHINGTON, N.A.

By  /s/ Stella M. Dier                    By  /s/ Robert L. Richmond
    ------------------------------            -----------------------------
Its  Vice President                       Its  President
    ------------------------------            -----------------------------

                                          By  /s/ Robert Greco
                                              -----------------------------
                                          Its  Vice President and Secretary
                                              -----------------------------


                                     -17-

 

<PAGE>

                            MASTER PROMISSORY NOTE

$10,000,000.00                                                September 30, 1995

For value received the undersigned Borrower promises to pay to the order of 
FIRST INTERSTATE BANK OF WASHINGTON, N.A. ("Bank") or the holder hereof in 
lawful money of the United States of America in immediately available funds on 
demand, or if no demand is made then on September 30, 1996, the sum of ten 
million dollars ($10,000,000) or so much thereof as shall have been advanced by 
Bank to or for the benefit of Borrower and not repaid, and all Advances, 
together with interest thereon on the dates and at the rates provided for in 
the Loan Agreement between Borrower and Bank dated as of September 30, 1995 
(together with any modifications, extensions and renewals, the "Loan 
Agreement").

The date, amount, interest rate and maturity date of each Advance and all 
payments made on account of principal and interest on each Advance shall be 
endorsed by the holder hereof on a grid attached to this note or entered upon 
such other books and records as Bank or such holder shall maintain, such 
grid(s) or records being incorporated as a part hereof. All such entries shall 
be PRIMA FACIE evidence of the amount, interest rate and maturity date of each 
Advance, payments of principal and interest and of the outstanding balance of 
principal and interest hereof.

Interest is payable on all Advances monthly, as billed. There shall be no 
prepayment of Advances bearing interest based on the Adjusted LIBOR Rate. The 
entire balance of outstanding principal and interest shall be due and payable 
on September 30, 1996.

Principal and interest shall be payable in Federal or other immediately 
available funds at First Interstate Bank of Washington, N.A., 999 Third Avenue, 
Seattle, Washington 98104, or such other location as Bank may designate. 
Payments shall be applied first to any fees, expenses and indemnities due Bank; 
then to accrued but unpaid interest, then to principal; provided, that after 
the occurrence of a default hereunder or an Event of Default under the Loan 
Agreement, Bank may apply payments as it determines, in its sole discretion. 
Payments received by Bank by 3:00 p.m. of a Business Day will be credited that 
day.

Any makers, endorsers, sureties or guarantors hereof shall be jointly and 
severally bound, and jointly and severally waive presentment, demand, protest 
and notice of dishonor and agree to remain bound for payment of this obligation 
notwithstanding any and all renewals and extensions of time of payment hereof, 
substitution or release of security, if any, by agreement between the holder 
hereof and any owners of the collateral affected by

<PAGE>

instruments securing this note, hereby waiving notice of such renewals, 
extensions, substitutions, releases or other indulgences.

This note is made with reference to and is to be construed and enforced in 
accordance with the laws of the State of Washington. Jurisdiction over and 
venue of any action to enforce, interpret, construe or otherwise in 
connection herewith shall, at Bank's option, be had in the United States 
District Court or Superior Court located in King County, Washington.

This note is the Master Promissory Note referred to in the Loan Agreement. 
Terms not otherwise defined herein shall have the definitions given them in 
the Loan Agreement. Reference is made to the Loan Agreement for provisions 
related to the methods of requesting Advances, interest rates, the repayment 
thereof, default and acceleration of the maturity hereof and arbitration 
provisions.

                                       ACTIVE VOICE CORPORATION

                                       By  /s/ Robert L. Richmond
                                          -----------------------------

                                       Its  President
                                          -----------------------------


                                       By  /s/ Robert Greco
                                          -----------------------------

                                       Its  VP & Secretary
                                          -----------------------------


Address:
          2901 Third Avenue, Suite 500
          Seattle, Washington 98121-9800


                                      -2-

<PAGE>

                                   Exhibit B

                   FIRST INTERSTATE BANK ARBITRATION PROGRAM


1. BINDING ARBITRATION. Upon the demand of any party ("Party/Parties"), to a 
Document (as defined below), whether made before the institution of any 
judicial proceeding or not more than 60 days after service of a complaint, 
third party complaint, cross-claim or counterclaim or any answer thereto or 
any amendment to any of the above, any Dispute (as defined below) shall be 
resolved by binding arbitration in accordance with the terms of this 
Arbitration Program. A "Dispute" shall include any action, dispute, claim or 
controversy of any kind, whether founded in contract, tort, statutory or 
common law, equity, or otherwise, now existing or hereafter arising between 
any of the Parties arising out of, pertaining to or in connection with any 
agreement, document or instrument to which this Arbitration Program is 
attached or in which it appears or is referenced or any related agreements, 
documents, or instruments ("Documents"). Any Party who fails to submit to 
binding arbitration following a lawful demand by another Party shall bear all 
costs and expenses, including reasonable attorneys' fees, (including those 
incurred in any trial, bankruptcy proceeding or on appeal) incurred by the 
other Party in obtaining a stay of any pending judicial proceeding and 
compelling arbitration of any Dispute. The parties agree that any agreement, 
document or instrument which includes, attaches to or incorporates this 
Arbitration Program represents a transaction involving commerce as the at 
term is used in the Federal Arbitration Act, ("FAA") Title 9 United States 
Code. THE PARTIES UNDERSTAND THAT BY THIS AGREEMENT THEY HAVE DECIDED THAT 
THEIR DISPUTES SHALL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT, 
AND ONCE DECIDED BY ARBITRATION NO DISPUTE CAN LATER BE BROUGHT, FILED OR 
PURSUED IN COURT.

2. GOVERNING RULES. Arbitrations conducted pursuant to this Arbitration 
Program shall be administered by the American Arbitration Association ("AAA"), 
or other mutually agreeable administrator ("Administrator") in accordance 
with the terms of this Arbitration Program and the Commercial Arbitration 
Rules of the AAA. Proceedings hereunder shall be governed by the provisions 
of the FAA. The arbitrator(s) shall resolve all Disputes in accordance with the 
applicable substantive law designated in the Documents. Judgment upon any 
award rendered hereunder may be entered in any court having jurisdiction; 
provided, however that nothing herein shall be construed to be a waiver by 
any party that is a bank of the protections afforded pursuant to 12 U.S.C. 91 
or any similar applicable state law.

3. PRESERVATION OF REMEDIES. No provision of, nor the exercise of any rights 
under, this arbitration clause shall limit the right of any Party to: (1) 
foreclose against any real or personal property collateral or other security, 
or obtain a personal or deficiency award; (2) exercise self-help remedies 
(including repossession and setoff rights); or (3) obtain provisional or 
ancillary remedies such as injunctive relief, sequestration, attachment, 
replevin, garnishment, or the appointment of a receiver from a court having 
jurisdiction. Such rights can be exercised at any time except to the extent 
such action is contrary to a final award or decision in any arbitration 
proceeding. The institution and maintenance of an action as described above 
shall not  constitute a waiver of the right of any Party to submit the 
Dispute to arbitration, nor render inapplicable the compulsory arbitration 
provisions hereof. Any claim or Dispute related to exercise of any self-help, 
auxiliary or other rights under this paragraph shall be a Dispute hereunder.

4. ARBITRATOR POWERS AND QUALIFICATIONS; AWARDS. The Parties agree to select 
a neutral "qualified" arbitrator or a panel of three "qualified" arbitrators 
to resolve any Dispute hereunder. "Qualified" means a practicing attorney, 
with not less than 10 years practice in commercial law, licensed to practice 
in the state of the applicable substantive law designated in the Documents. A 
Dispute in which the claims or amounts in controversy do not exceed 
$1,000,000.00, shall be decided by a single arbitrator. A single arbitrator 
shall have authority to render an award up to but not to exceed 
$1,000,000.00 including all damages of any kind whatsoever, costs, fees, 
attorneys' fees and expenses. Submission to a single arbitrator shall be a 
waiver of all Parties' claims to recover more than $1,000,000.00. A Dispute 
involving claims or amounts in controversy exceeding $1,000,000.00 shall be 
decided by a majority vote of a panel of three qualified arbitrators. The 
arbitrator(s) shall not have the power to award punitive or exemplary damages 
except where such damages are specifically provided for by statute upon which 
the award is based. The arbitrator(s) shall be

<PAGE>

empowered to, at the written request of any Party in any Dispute, 1) to 
consolidate in a single proceeding any multiple party claims that are 
substantially identical or based upon the same underlying transaction; 2) to 
consolidate any claims and Disputes between other Parties which arise out of 
or relate to the subject matter hereof, including all claims by or against 
borrowers, guarantors, sureties and or owners of collateral; and 3) to 
administer multiple arbitration claims as class actions in accordance with 
Rule 23 of the Federal Rules of Civil Procedure. In any consolidated 
proceeding the first arbitrator(s) selected in any proceeding shall conduct 
the consolidated proceeding unless disqualified due to conflict of interest. 
The arbitrator(s) shall be empowered to resolve any dispute regarding the 
terms of this arbitration clause, including questions about the arbitrability 
of any Dispute, but shall have no power to change or alter the terms of this 
Arbitration Program. The prevailing Party in any Dispute shall be entitled to 
recover its reasonable attorneys' fees in any arbitration, and the 
arbitrator(s) shall have the power to award such fees. The award of the 
arbitrator(s) shall be in writing and shall set forth the factual and legal 
basis for the award.

5. MISCELLANEOUS. All statutes of limitation applicable to any Dispute shall 
apply to any proceeding in accordance with this arbitration clause. The 
Parties agree, to the maximum extent practicable, to take any action 
necessary to conclude an arbitration hereunder within 180 days of the filing 
of a Dispute with the Administrator. The arbitrator(s) shall be empowered to 
impose sanctions for any Party's failure to proceed within the times 
established herein. Arbitrations shall be conducted in the state of the 
applicable substantive law designated in the Documents. The provisions of 
this Arbitration Program shall survive any termination, amendment, or 
expiration hereof or of the Documents unless the Parties otherwise expressly 
agree in writing. Each Party agrees to keep all Disputes and arbitration 
proceedings strictly confidential, except for disclosures of information 
required in the ordinary course of business of the Parties or as required by 
applicable law or regulation. If any provision of this Arbitration Program is 
declared invalid by any court, the remaining provisions shall not be affected 
thereby and shall remain fully enforceable.


<PAGE>

                                  EXHIBIT 11.1

                            ACTIVE VOICE CORPORATION

                        COMPUTATION OF EARNINGS PER SHARE

<TABLE>
<CAPTION>
                                                         Year Ended March 31,
                                              -------------------------------------------
                                                 1996            1995           1994
                                              -----------     -----------     -----------
<S>                                           <C>             <C>             <C>        
PRIMARY EARNINGS PER SHARE
Average shares outstanding                      4,515,698       4,434,541       3,276,175
Net effect of dilutive stock options 
  based on the treasury stock method 
  using average market price                      128,046         168,920         226,727
Net effect of stock options issued during the 
  12 months prior to the initial public 
  offering at less than the offering price
  based on the treasury stock method using 
  $15.00 per share, treated as outstanding for 
  all periods presented                                                            39,373 
Dilutive effect of Convertible Preferred Stock                                    519,323 
                                              -----------     -----------     -----------
Total                                           4,643,744       4,603,461       4,061,598 
                                              -----------     -----------     -----------
                                              -----------     -----------     -----------
Net income                                     $5,161,914      $5,109,725      $3,579,147 
                                              -----------     -----------     -----------
                                              -----------     -----------     -----------
Per share amount                                    $1.11           $1.11           $0.88
                                              -----------     -----------     -----------
                                              -----------     -----------     -----------


FULLY DILUTED EARNINGS PER SHARE
Average shares outstanding                      4,515,698       4,434,541       3,276,175 
Net effect of dilutive stock options based 
  on the treasury stock method using the year 
  end market price, if higher than average  
  market price                                    129,690         173,683         237,616 
Net effect of stock options issued during 
  the 12 months prior to the initial public 
  offering at less than the offering price
  based on the treasury stock method using 
  $15.00 per share, treated as outstanding 
  for all periods presented                                                        39,373 
Dilutive effect of Convertible Preferred Stock                                    519,323 
                                              -----------     -----------     -----------
Total                                           4,645,388       4,608,224       4,072,487 
                                              -----------     -----------     -----------
                                              -----------     -----------     -----------
Net income                                     $5,161,914      $5,109,725      $3,579,147 
                                              -----------     -----------     -----------
                                              -----------     -----------     -----------
Per share amount                                    $1.11           $1.11           $0.88
                                              -----------     -----------     -----------
                                              -----------     -----------     -----------
</TABLE>


<PAGE>
                                                                  Exhibit 23.1

                  Consent of Ernst & Young LLP, Independent Auditors

We consent to the incorporation by reference in the Registration Statement 
(For S-8, No. 33-80168) pertaining to the Incentive Stock Option Plan, 
Directors Stock Option Plan, 1988 Nonqualified Stock Option Plan, 1993
Stock Option Plan, and other Employee Benefit Plans of Active Voice 
Corporation of our report dated May 3, 1996, with respect to the 
consolidated financial statements and schedule of Active Voice Corporation
included in this Annual Report (Form 10-K) for the year ended March 31, 
1996.

                                                      ERNST & YOUNG LLP

Seattle, Washington
June 28, 1996

<TABLE> <S> <C>

<PAGE>
<ARTICLE> 5
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          MAR-31-1996
<PERIOD-START>                             MAR-31-1995
<PERIOD-END>                               MAR-31-1996
<CASH>                                           3,390
<SECURITIES>                                     7,217
<RECEIVABLES>                                    9,993
<ALLOWANCES>                                     1,365
<INVENTORY>                                      5,483
<CURRENT-ASSETS>                                26,515
<PP&E>                                           4,667
<DEPRECIATION>                                   2,572
<TOTAL-ASSETS>                                  37,400
<CURRENT-LIABILITIES>                            5,603
<BONDS>                                              0
                                0
                                          0
<COMMON>                                        16,791
<OTHER-SE>                                      15,006
<TOTAL-LIABILITY-AND-EQUITY>                    37,400
<SALES>                                         45,138
<TOTAL-REVENUES>                                45,138
<CGS>                                           17,018
<TOTAL-COSTS>                                   17,018
<OTHER-EXPENSES>                                21,249
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                                  7,572
<INCOME-TAX>                                     2,410
<INCOME-CONTINUING>                              5,162
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                     5,162
<EPS-PRIMARY>                                     1.11
<EPS-DILUTED>                                     1.11
        

</TABLE>

<PAGE>


                               ACTIVE VOICE CORPORATION

                          1996 EMPLOYEE STOCK PURCHASE PLAN


ARTICLE 1:    PURPOSE

    The purpose of this 1996 Employee Stock Purchase Plan (the "Plan") is to
advance the interests of Active Voice Corporation, a Washington corporation (the
"Company"), by enabling Eligible Employees (as defined in Article 3) to acquire
a larger personal proprietary interest in the Company. The Plan is also designed
to encourage Eligible Employees to remain in the employ of the Company and its
subsidiaries and have a personal interest in the success of the Company. The
Plan is intended to constitute an "employee stock purchase plan," as defined in
Section 423(b) of the Internal Revenue Code of 1986, as amended (the "Code"),
and shall be interpreted and administered to further that intent.


ARTICLE 2:    ADMINISTRATION OF THE PLAN

    The Plan shall be administered by the Compensation Committee (the
"Committee") of the Board of Directors of the Company (the "Board"), as the
Committee may be constituted from time to time. Subject to the provisions of the
Plan, the Committee shall have the complete authority, in its sole and absolute
discretion, to interpret the Plan, to prescribe, amend and rescind rules and
regulations relating to the Plan, and to make all of the determinations
necessary or advisable for the administration of the Plan. All such
interpretations, rules, regulations and determinations shall, in the absent of
fraud or patent mistake, be conclusive and binding on all persons with any
interest in the Plan.

    A majority of the members of the Committee shall constitute a quorum. All
determinations of the Committee shall be made by a majority of its members. Any
decision or determination of the Committee reduced to writing and signed by all
members of the Committee shall be as fully effective as if it had been made at a
meeting duly called and held.


ARTICLE 3:    ELIGIBLE EMPLOYEES

    As used in the Plan, the term "Eligible Employees" means all common law
employees of the Company and its subsidiaries, except the following:  (a)
employees who have been employed for less than 90 days; (b) employees whose
customary employment is 20 hours or less per week; and (c) employees whose
customary employment is for not more than 5 months in any calendar year. Except
as otherwise expressly provided in the Plan and permitted by Section 423 of the
Code, all Eligible Employees shall have the same rights and obligations under
the Plan.

    Notwithstanding the foregoing provisions of this Article 3, an employee
will not be an Eligible Employee for purposes of the Plan if the employee owns
stock possessing 5% or more of the total combined voting power or value of all
classes of stock of the Company. For purposes of this 5% limitation, an employee
shall be treated as owning any stock the ownership of which is attributed to him
or her under the rules of Section 424(d) of the Code, as well as any stock that,
in the absence of this paragraph, the employee could purchase under the Plan
with his or her payroll deductions held pursuant to Article 6 but not yet
applied to the purchase of shares of Common Stock under the Plan.

    The right of an Eligible Employee to participate in the Plan shall not be
affected by any change in the Eligible Employee's employment, so long as he or
she continues to be an employee of the Company or one of its subsidiaries. If an
Eligible Employee is employed by a


<PAGE>

subsidiary of the Company that ceases to be a subsidiary, such event shall be
deemed to constitute a termination of the Eligible Employee's employment.


ARTICLE 4:    STOCK SUBJECT TO THE PLAN

    The stock subject to the Plan shall be shares of the Company's authorized
but unissued Common Stock, no par value (the "Common Stock"). The aggregate
number of shares of Common Stock that may be purchased by Eligible Employees
pursuant to the Plan is 150,000, subject to adjustment as provided in Article
13.


ARTICLE 5:    PAYMENT PERIODS

    The Plan will be administered based on calendar quarters (the "Payment
Periods"). The first Payment Period will begin on July 1, 1996 and end on
September 30, 1996. Thereafter, the Payment Periods will begin on the first
Business Day (as defined in Article 8) and end on the last Business Day of each
calendar quarter.


ARTICLE 6:    PARTICIPANTS; PAYROLL DEDUCTIONS

    Any person who is an Eligible Employee at the beginning of a Payment Period
may elect, in accordance with procedures prescribed by the Committee, to have
the Company deduct a specified percentage of the employee's Compensation (as
defined below) for the purchase of shares of Common Stock pursuant to the Plan.
Each Eligible Employee who elects to have such deductions made will be referred
to in the Plan as a "Participant."

    As used in the Plan, the term "Compensation" means all monetary salary,
wages, bonuses, commissions and other remuneration paid to or on behalf of a
Participant for services performed or on account of holidays, vacation, sick
leave or other similar events, including any amounts by which such remuneration
is reduced, at the election of a Participant, pursuant to a cafeteria plan
described in Section 125 of the Code, a dependent care assistance program
described in Section 129 of the Code, a cash or deferred arrangement described
in Section 401(k) of the Code, or any similar plan, program or arrangement, but
excluding the value of any noncash benefits under any employee benefit plans of
the Company or any of its subsidiaries.

    The maximum rate of deduction that a Participant may elect for any Payment
Period is 10%. An amount equal to the elected percentage of the Participant's
Compensation shall be deducted on each regular pay day falling within the
Payment Period. The Committee may set such minimum level of payroll deductions
as the Committee determines to be appropriate. Any minimum level of deductions
mandated by the Committee shall apply equally to all Eligible Employees. No
interest will be paid on payroll deductions accumulated under the Plan.


ARTICLE 7:    PURCHASE OF SHARES

    At the end of a Payment Period, a Participant's accumulated payroll
deductions for the Payment Period will, subject to the limitations in Article 9
and the termination provisions of Article 16, be applied toward the purchase of
shares of Common Stock at a purchase price (the "Purchase Price") equal to the
lesser of --

         (a)  85% of the Market Price of the Common Stock on the first
    Business Day of the Payment Period; or



                                         -2-

<PAGE>

         (b)  85% of the Market Price for the Common Stock on the last
    Business Day of the Payment Period;

in either event rounded to the nearest whole cent.

    Shares of Common Stock may be purchased under the Plan only with a
Participant's accumulated payroll deductions. Fractional shares cannot be
purchased. Any portion of a Participant's accumulated payroll deductions for a
Payment Period not used for the purchase of Common Stock shall be applied to the
purchase of Common Stock in the next Payment Period, if the Participant is
participating in the Plan during that Payment Period, or returned to the
Participant.

    Each Participant who purchases shares of Common Stock under the Plan shall
thereby be deemed to have agreed that the Company or the subsidiary of the
Company that employs the Participant shall be entitled to withhold, from any
other amounts that may be payable to the Participant at or around the time of
the purchase, such federal, state, local and foreign income, employment and
other taxes may be required to be withheld under applicable laws. In lieu of
such withholding, the Company or such subsidiary may require the Participant to
remit such taxes to the Company or such subsidiary as a condition of the
purchase.


ARTICLE 8:    MARKET PRICE

    For purposes of the Plan, the term "Market Price" on any day means, if the
Common Stock is publicly traded, the last sales price (or, if no last sales
price is reported, the average of the high bid and low asked prices) for a share
of Common Stock on that day as reported by the principal exchange on which the
Common Stock is listed, or, if the Common Stock is publicly traded but not
listed on an exchange, as reported by The Nasdaq Stock Market, or, if such
prices or quotations are not reported by The Nasdaq Stock Market, as reported by
any other available source of prices or quotations selected by the Committee.

    For purposes of the Plan, the term "Business Day" means a day on which
prices or quotations for the Common Stock are reported by a national securities
exchange, the Nasdaq Stock Market, or any other available source of prices or
quotations selected by the Committee, whichever is applicable pursuant to the
preceding paragraph.

    If the Market Price of the Common Stock must be determined for purposes of
the Plan at a time when the Common Stock is not publicly traded, then the term
"Market Price" shall mean the fair market value of the Common Stock as
determined by the Committee, after taking into consideration all the factors it
deems appropriate, including, without limitation, recent sale and offer prices
of the Common Stock in private transactions negotiated at arm's length.


ARTICLE 9:    LIMITATIONS ON SHARE PURCHASES

    During any calendar year, the maximum value of the Common Stock that may be
purchased by a Participant under the Plan is $25,000, said value to be
determined on the basis of the Market Price of the Common Stock on the first
Business Day of each Payment Period that ends in the calendar year. The
foregoing limitation is intended to and shall be interpreted in such a manner as
will comply with Section 423(b)(8) of the Code.


                                         -3-

<PAGE>


ARTICLE 10:   NO CHANGE IN PAYROLL DEDUCTIONS

    Payroll deductions for a Payment Period may not be increased or decreased
by a Participant during the Payment Period. However, the Participant may
withdraw in full from the Plan, in accordance with Article 11 of the Plan.


ARTICLE 11:   WITHDRAWAL FROM THE PLAN

    At any time prior to the last day of a Payment Period, a Participant may
elect, in accordance with procedures prescribed by the Committee, to withdraw
from the Plan for that Payment Period. No such election to withdraw will be
effective unless the Committee receives written notice thereof prior to the end
of the Payment Period for which withdrawal is elected. If a Participant
withdraws effective prior to the end of a Payment Period, all of the
Participant's payroll deductions for that Payment Period will be promptly
returned to the Participant, and the Participant will not be eligible to
participate in the Plan again until the first Payment Period of the following
calendar year. If a Participant withdraws effective for a Payment Period that
has not yet commenced, the Participant may elect to participate in any
subsequent Payment Period. If a Participant's payroll deductions are interrupted
by any legal process, the Participant will be deemed to have elected to withdraw
from the Plan for the Payment Period in which the interruption occurs.


ARTICLE 12:   ISSUANCE OF COMMON STOCK

    Certificates for the shares of Common Stock purchased by Participants will
be delivered by the Company's transfer agent as soon as practicable after each
Payment Period. Common Stock purchased under the Plan will be issued only in the
name of the Participant (or, if his or her authorization so designates, in the
name of the Participant and another person of legal age as joint tenants with
rights of survivorship). In lieu of issuing certificates directly to
Participants (and their designates), the Company shall be entitled to have the
shares of Common Stock purchased by Participants issued to a bank, broker-dealer
or similar custodian that has agreed to hold such shares for the accounts of the
respective Participants. Fees and expenses of the bank, broker-dealer or similar
custodian shall be paid by the Company or allocated among the respective
Participants in such manner as the Committee determines.


ARTICLE 13:   CHANGES IN CAPITALIZATION

    Upon the happening of any of the following described events, a
Participant's right to purchase shares of Common Stock under the Plan shall be
adjusted as hereinafter provided:

         (a)  If the shares of Common Stock are subdivided or combined
    into a greater or smaller number of shares of Common Stock or if, upon
    a recapitalization, split-up or other reorganization of the Company,
    the shares of Common Stock are exchanged for other securities of the
    Company, the rights of each Participant shall be modified so that the
    Participant is entitled to purchase, in lieu of the shares of Common
    Stock that the Participant would otherwise have been entitled to
    purchase for the Payment Period in progress at the time of such
    subdivision, combination or exchange (the "Payment Period Shares"),
    such number of shares of Common Stock or such number and type of other
    securities as the Participant would have received if such Payment
    Period Shares had been issued and outstanding at the time of such
    subdivision, combination or exchange (unless in the case of an
    exchange the Committee


                                         -4-


<PAGE>

    determines that the nature of the exchange is such that it is not feasible
    or advisable that the rights of Participants be so modified, in which event
    the exchange shall be deemed a Terminating Event under Article 14); and

         (b)  If the Company issues any of its shares as a stock dividend
    upon or with respect to the Common Stock, each Participant who
    purchases shares of Common Stock under the Plan at the end of the
    Payment Period in progress on the record date for the stock dividend
    shall be entitled to receive the shares so purchased (the "Purchased
    Shares") and shall also be entitled to receive, at no additional cost,
    the number of shares of the class of stock issued as a stock dividend,
    and the amount of cash in lieu of fractional shares, that the
    Participant would have received if he or she had been the holder of
    the Purchased Shares on the record date for the stock dividend.

    Upon the happening of an event specified in clause (a) or (b) above, the
class and aggregate number of shares available under the Plan, as set forth in
Article 4, shall be appropriately adjusted to reflect the event. Notwithstanding
the foregoing, such adjustments shall be made only to the extent that the
Committee, based on advice of counsel for the Company, determines that such
adjustments will not constitute a change requiring shareholder approval under
Section 423(b)(2) of the Code.

    The Committee shall make all determinations necessary or advisable in
connection with this Article 13, and its determinations shall, in the absent of
fraud or patent mistake, be conclusive and binding on all persons with any
interest in the Plan.

ARTICLE 14:   TERMINATING EVENTS

    Upon (a) the dissolution or liquidation of the Company, (b) a merger or
other reorganization of the Company with one or more corporations as a result of
which the Company will not be a surviving corporation, (c) the sale of all or
substantially all of the assets of the Company or a material division of the
Company, (d) a sale or other transfer, pursuant to a tender offer or otherwise,
of more than fifty percent (50%) of the then outstanding shares of Common Stock
of the Company, (e) an acquisition by the Company resulting in an extraordinary
expansion of the Company's business or the addition of a material new line of
business, or (f) any exchange that is subject to this Article 14 in accordance
with the provisions of Article 13 (any of such events is herein referred to as a
"Terminating Event"), the Committee may but shall not be required to --

         (a)  make provision for the continuation of the Participants'
    rights under the Plan on such terms and conditions as the Committee
    determines to be appropriate and equitable, including where
    applicable, but not limited to, an arrangement for the substitution on
    an equitable basis, for each share of Common Stock that could
    otherwise be purchased at the end of the Payment Period in progress at
    the time of the Terminating Event, of any consideration payable with
    respect to each then outstanding share of Common Stock in connection
    with the Terminating Event; or

         (b)  terminate all rights of Participants under the Plan for such
    Payment Period and --

              (i)  return to the Participants all of their payroll
         deductions for such Payment Period; and


                                         -5-

<PAGE>

              (ii) for each share of Common Stock, if any, that could
         otherwise be purchased under the Plan by a Participant at the end
         of such Payment Period (determined by assuming that payroll
         deductions at the rate elected by the Participant were continued
         to the end of the Payroll Period and used to purchase shares
         based on the Market Price of the Common Stock on the first
         Business Day of the Payment Period) and with respect to which (A)
         the Purchase Price at which such share could be purchased
         (determined with reference only to the Market Price of the Common
         Stock on the first Business Day of the Payment Period) is
         exceeded by (B) the Market Price on the date of the Terminating
         Event of a share of Common Stock, as determined by the Committee,
         pay to the Participant an amount equal to such excess.

    The Committee shall make all determinations necessary or advisable in
connection with Terminating Events, and its determinations shall, in the absent
of fraud or patent mistake, be conclusive and binding on all persons with any
interest in the Plan.


ARTICLE 15:   NO TRANSFER OR ASSIGNMENT OF EMPLOYEE'S RIGHTS

    An Eligible Employee's rights under the Plan are the Eligible Employee's
alone and may not be voluntarily or involuntarily transferred or assigned to, or
availed of by, any other person other than by will or the laws of descent and
distribution. An Eligible Employee's rights under the Plan are exercisable
during his or her lifetime by the Eligible Employee alone.


ARTICLE 16:   TERMINATION OF EMPLOYEE'S RIGHTS

    Subject to the provisions of the next paragraph, a Participant's rights
under the Plan will terminate if he or she for any reason (including death,
disability or voluntary or involuntary termination of employment) ceases to be
an employee of the Company or one of its subsidiaries.

    Notwithstanding the foregoing, if a Participant ceases to be an employee of
the Company or one of its subsidiaries, the termination of the Participant's
rights under the preceding paragraph shall not apply to any right the
Participant may have to purchase shares of Common Stock at the end of the
Payment Period in progress when the Participant ceases to be an employee. Such
purchases of shares of Common Stock shall, to the extent of payroll deductions
accumulated for the Payment Period, occur automatically at the end of the
Payment Period, unless the Participant or his or her personal representative
withdraws from the Plan for the Payment Period in the manner described in
Article 11.

    To the extent that the rights of a Participant terminate in accordance with
this Article 16, any of the Participant's payroll deductions not used to
purchase shares of Common Stock will be promptly returned to the Participant or
his or her personal representative.


ARTICLE 17:   TERMINATION AND AMENDMENTS TO PLAN

    The Plan may be terminated at any time by the Board, but, except as
provided in Article 14, such termination shall not affect the rights of
Participants under the Plan for the Payment Period in progress at the time of
termination. The Plan will terminate in any case when all or substantially all
of the unissued shares of Common Stock reserved for the purposes of the Plan
have been purchased. If at any time shares of Common Stock reserved for the
purpose of the Plan remain available for purchase but not in sufficient number
to satisfy all then unfilled


                                         -6-


<PAGE>

purchase requirements, the available shares shall be apportioned among
Participants in proportion to the respective amounts of their accumulated
payroll deductions, and the Plan shall terminate. Upon such termination or any
other termination of the Plan, all payroll deductions not used to purchase
shares of Common Stock will be refunded to the Participants entitled thereto.

    The Committee or the Board may from time to time adopt amendments to the
Plan; PROVIDED, HOWEVER, that, without the approval of the shareholders of the
Company, no amendment may increase the number of shares that may be issued under
the Plan or change the class of employees eligible to participate under the
Plan.


ARTICLE 18:   LIMITS ON SALE OF STOCK PURCHASED UNDER THE PLAN

    The Plan is intended to provide shares of Common Stock for investment and
not for resale. The Company does not, however, intend to restrict or influence
any Participant in the conduct of his or her own affairs. A Participant may,
therefore, sell shares of Common Stock purchased under the Plan at any time the
Participant chooses, subject to compliance with any applicable federal or state
securities or other laws; PROVIDED, HOWEVER, that because of certain federal tax
requirements, each Participant agrees by purchasing shares of Common Stock under
the Plan at the end of a Payment Period that (a) the Participant will promptly
give the Company notice of any disposition of such shares that occurs within two
(2) years after the beginning of the Payment Period, showing the number of such
shares disposed of and the consideration received therefor; (b) the Company
shall be entitled to withhold, from any other amounts that may be payable to the
Participant by the Company at or around the time of such disposition, such
federal, state, local and foreign income, employment and other taxes as the
Company may be required to withhold under applicable law; and (c) in lieu of
such withholding, the Participant will, upon request of the Company, promptly
remit such taxes to the Company. The Company shall be entitled, in order to
ensure compliance with the requirements of this Article 18, to place an
appropriate legend on certificates representing shares purchased under the Plan.
EACH EMPLOYEE PURCHASING SHARES OF COMMON STOCK UNDER THE PLAN ASSUMES THE RISK
OF ANY MARKET FLUCTUATIONS IN THE PRICE THEREOF.


ARTICLE 19:   NO SHAREHOLDER RIGHTS; INFORMATION TO PARTICIPANTS

    A Participant in the Plan shall not have any rights as a shareholder of the
Company (other than the right to receive stock dividends under Article 13) on
account of shares of Common Stock that may be purchased under the Plan prior to
the time such shares are actually purchased by and issued to the Participant.
Notwithstanding the foregoing, the Company shall deliver to each Participant
under the Plan who does not otherwise receive such materials (a) a copy of the
Company's annual financial statements (which shall be delivered annually as
promptly as practical following each fiscal year of the Company and review or
audit of such statements by the Company's auditors), together with management's
discussion and analysis of financial condition and results of operations for the
fiscal year, and (b) a copy of all reports, proxy statements and other
communications distributed to the Company's security holders generally.


ARTICLE 20:   APPLICATION OF FUNDS

    The proceeds received by the Company from the sale of shares of Common
Stock under the Plan will be used for general corporate purposes.


                                         -7-

<PAGE>



ARTICLE 21:   GOVERNMENTAL REGULATIONS

    The Company's obligation to sell and deliver shares of the Common Stock
under the Plan is subject to the approval of any governmental authority required
in connection with the authorization, issuance or sale of such shares, including
the Securities and Exchange Commission, the securities administrators of the
states in which Participants reside, and the Internal Revenue Service.


ARTICLE 22:   MISCELLANEOUS PROVISIONS

    (a)  Nothing contained in the Plan shall obligate the Company to employ a
Participant for any period, nor shall the Plan interfere in any way with the
right of the Company to reduce a Participant's compensation.

    (b)  The provisions of the Plan shall be binding upon each Participant and,
subject to the provisions of Article 15, the heirs, successors and assigns of
each Participant.

    (c)  Where the context so requires, references in the Plan to the singular
shall include the plural, and vice versa, and references to a particular gender
shall include either or both additional genders.

    (d)  The Plan shall be construed, administered and enforced in accordance
with the laws of the United States, to the extent applicable thereto, as well as
the laws of the State of Washington.


ARTICLE 23:   APPROVAL OF SHAREHOLDERS

    The Plan shall be effective July 1, 1996, subject to approval by the
holders of a majority of the shares of the Company present or represented by
proxy at the first annual meeting of the shareholders of the Company held after
the date on which the Plan is adopted by the Board of the Company. The Plan
shall also be subject to approval by the shareholders of the Company in a manner
that complies with Section 423(b)(2) of the Code. If such approvals do not occur
prior to the end of the first Payment Period under the Plan, the Plan and all
rights of Participants under the Plan shall terminate, and all payroll
deductions of Participants accumulated under the Plan will be promptly returned
to the Participants.


                                         -8-



© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission