DATAWARE TECHNOLOGIES INC
10-Q, 1996-08-14
PREPACKAGED SOFTWARE
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<PAGE>
 
                      SECURITIES AND EXCHANGE COMMISSION
                            Washington, D.C. 20549


                                   FORM 10-Q

      QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES
                             EXCHANGE ACT OF 1934


    For the quarter ended June 30, 1996      Commission File Number 0-21860

                          DATAWARE TECHNOLOGIES, INC.
            (Exact name of registrant as specified in its charter)


       DELAWARE                                       06-1232140
    (State or other jurisdiction of        (I.R.S. Employer Identification No.)
    incorporation or organization)


     222 Third Street                                    02142
      Suite 3300                                       (Zip Code)
     Cambridge, MA
 (Address of principal executive offices)


                                 617-621-0820
             (Registrant's telephone number, including area code)


     Indicate by check mark whether the registrant: (1) has filed all reports
     required to be filed by Section 13 or 15 (d) of the Securities Exchange Act
     of 1934 during the preceding 12 months ( or for such shorter period that
     the registrant was required to file such reports), and (2) has been subject
     to such filing requirements for the past 90 days.

     Yes  X                No
        -----                -----

     Number of shares outstanding of the issuer's classes of common stock as of
     July 31, 1996:

                 Class                              Number of Shares Outstanding
     --------------------------------------         ----------------------------
     Common Stock, par value $.01 per share                  6,498,869



                           Total number of pages 48
<PAGE>
 
                          DATAWARE TECHNOLOGIES, INC.



                                     INDEX


                                                                     PAGE NUMBER
                                                                    ------------
PART I.  FINANCIAL INFORMATION

         Item 1.    Consolidated Condensed Financial Statements
 
                    Consolidated Condensed Balance Sheets as of
                    June 30, 1996 and December 31,1995                         3
 
                    Consolidated Condensed Statements of operations 
                    for the Three and Six Months Ended 
                    June 30, 1996 and 1995                                     4
 
                    Consolidated Condensed Statements of Cash Flows for the
                    Six Months Ended June 30, 1996 and 1995                    5
 
                    Notes to Consolidated Condensed Financial Statements       6
 
         Item 2.    Management's Discussion and Analysis of Financial
                    Condition and Results of Operations                        8
 
PART II. OTHER INFORMATION

         Item 1.    Legal Proceedings                                         13

         Item 4.    Submission of Matters to a Vote of  Security Holders      13

         
SIGNATURE                                                                     14

EXHIBIT INDEX                                                                 15

                                       2
<PAGE>
 
                        Part I.  FINANCIAL INFORMATION

Item 1. Consolidated Condensed Financial Statements

                          Dataware Technologies, Inc.
                     Consolidated Condensed Balance Sheets
                       (In thousands, except share data)

<TABLE> 
<CAPTION> 
                                                                           June 30,                          December 31,
                                                                             1996                                1995
                                                                         --------------                     --------------
<S>                                                                      <C>                                <C> 
ASSETS                                                                                  
Current assets:                                                                                            
   Cash and cash equivalents                                             $       5,250                      $       7,734
   Accounts receivable, less allowance for                                                                
      doubtful accounts of $745 and $610                                         8,520                             10,063
   Prepaid expenses and other current assets                                     2,922                              2,734
   Deferred taxes                                                                  336                                336
                                                                         --------------                     --------------
      Total current assets                                                      17,028                             20,867 
                                                                                                           
Property and equipment, net                                                      6,932                              5,543 
Computer software costs, net                                                     1,977                              3,002 
Marketable securities                                                            5,031                              8,908 
Deferred taxes                                                                   3,287                                284 
Intangible assets                                                                2,456                              3,362 
                                                                         --------------                     --------------
      Total assets                                                       $      36,711                      $      41,966 
                                                                         ==============                     ==============
                                                                                                           
                                                                                                           
LIABILITIES AND STOCKHOLDERS' EQUITY                                                                       
Current liabilities:                                                                                       
   Current portion of notes, software license                                                              
      payable and capital leases                                         $          10                      $         189 
   Demand note payable to related party                                            ---                                 50 
   Accounts payable                                                              2,716                              1,963 
   Accrued expenses                                                              2,031                              1,396 
   Accrued litigation and non-recurring charges                                  5,308                                --- 
   Accrued compensation                                                          1,803                              1,690 
   Income taxes payable                                                          1,867                              1,928 
   Deferred revenue                                                              2,614                              2,530 
                                                                         --------------                     --------------
      Total current liabilities                                                 16,349                              9,746  
                                                                                                            
                                                                                                            
Notes, software license payable, and capital leases                                ---                                  4  
                                                                                                            
                                                                                                            
Stockholders' equity:                                                                                       
   Preferred stock, $.01 par value, 8,000,000 shares authorized,                                            
      none issued                                                                  ---                                ---  
   Common stock, $.01 par value: 14,000,000 shares authorized;                                              
      6,383,960, and 6,239,123 shares issued and outstanding                                                
      at June 30, 1996 and December 31, 1995, respectively                          64                                 62  
   Additional paid-in capital                                                   37,316                             36,782  
   Accumulated deficit                                                         (16,717)                            (4,445) 
   Cumulative translation adjustment                                              (275)                              (209) 
   Unrealized gain (loss) on marketable securities                                 (26)                                26
                                                                         --------------                     --------------
      Total stockholders' equity                                                20,362                             32,216
                                                                         --------------                     --------------
      Total liabilities and stockholders' equity                         $      36,711                      $      41,966
                                                                         ==============                     ==============
</TABLE> 

The accompanying notes are an integral part of the consolidated condensed 
financial statements.

                                       3
<PAGE>
 
                          Dataware Technologies, Inc.
                Consolidated Condensed Statements of Operations
                     (In thousands except per share data)

<TABLE> 
<CAPTION> 
                                              Three months ended             Six months ended
                                                   June 30,                       June 30,
                                              1996          1995             1996         1995
                                          ------------   -----------    ------------   -----------
<S>                                       <C>            <C>            <C>            <C> 
Revenues:                                                                                                        
   Software license fees                  $    3,502     $    4,927     $    6,503     $    9,205
   Services                                    4,952          5,401         10,302         10,784
                                          ------------   -----------    ------------   -----------
      Total revenues                           8,454         10,328         16,805         19,989
                                                                                                          
Cost of revenues:                                                                                         
   Software license fees                         825            791          1,680          1,337
   Write down of intangible assets             1,926           ----          1,926           ----
   Services                                    3,172          2,930          6,376          5,883
                                          ------------   -----------    ------------   -----------
      Total cost of revenues                   5,923          3,721          9,982          7,220
                                          ------------   -----------    ------------   -----------
Gross margin                                   2,531          6,607          6,823         12,769
                                                                                                          
                                                                                                          
Operating expenses:                                                                                       
   Sales and marketing                         4,233          3,359          8,000          6,517
   Product development                         1,971          1,230          3,772          2,465
   General and administrative                  1,717          1,314          3,436          2,593
   Write down of goodwill                                                                   
      and other non-recurring charges          1,889           ----          1,889           ----
   Acquired research and development            ----           ----          1,193           ----
                                          ------------   -----------    ------------   -----------
      Total operating expenses                 9,810          5,903         18,290         11,575
                                          ------------   -----------    ------------   -----------
                                                                                            
Income (loss) from operations                 (7,279)           704        (11,467)         1,194
                                                                                            
Interest income, net                             128            142            296            267
Settlement of litigation                      (4,073)          ----         (4,073)          ----
Other income (expenses), net                       9             20            (31)            54
                                          ------------   -----------    ------------   -----------
Income (loss) before income taxes            (11,215)           866        (15,275)         1,515
                                                                                            
Provision (benefit) for income taxes          (2,143)           251         (3,003)           455
                                          ------------   -----------    ------------   -----------
                                                                                            
      Net income (loss)                   $   (9,072)    $      615     $  (12,272)    $    1,060
                                          ============   ===========    ============   ===========
                                                                                            
Net income (loss) per common share        $    (1.40)    $     0.09     $    (1.91)    $     0.16
                                          ============   ===========    ============   ===========
                                                                                            
   Weighted average number of common                                                        
   and common equivalent shares                6,462          6,687          6,414          6,588
                                          ============   ===========    ============   ===========
</TABLE> 

The accompanying notes are an integral part of the consolidated condensed
financial statements

                                       4
<PAGE>
 
                          Dataware Technologies, Inc.
                Consolidated Condensed Statements of Cash Flows
                                (In thousands)


<TABLE> 
<CAPTION> 

                                                                                    Six Months Ended June 30,
                                                                                       1996           1995
                                                                                    -----------    -----------
<S>                                                                                 <C>            <C> 
Cash flows provided by (used in) operating activities:
Net income (loss)                                                                   $  (12,272)    $    1,044
Adjustments to reconcile net income (loss) to net cash                              
   provided by (used in) operating activities:                                      
   Depreciation and amortization                                                         1,762          1,573
   Loss (gain) on foreign currency transactions                                             53            (48)
   Deferred taxes                                                                       (3,003)           ---
   Non-cash portion of write-down of intangible assets                                   3,180            ---
   Charge for acquired research and development                                          1,193            ---
   Other adjustments                                                                       151            ---
   Changes in operating assets and liabilities, net                                 
      of effects from acquisitions of businesses:                                   
      Accounts receivable                                                                2,098           (176)
      Prepaid expenses and other current assets                                           (643)          (184)
      Accounts payable                                                                     623           (610)
      Accrued expenses and compensation                                                    399            349
      Accrued litigation and non-recurring charges                                       5,308            ---
      Income taxes payable                                                                 (28)           484
      Deferred revenue                                                                    (189)           332
                                                                                    -----------    -----------
                                                                                    
         Net cash provided by (used in) operating activities                            (1,368)         2,764
                                                                                    -----------    -----------
                                                                                    
Cash flows used in investing activities:                                            
   Purchase of marketable securities                                                    (8,205)           ---
   Proceeds from sales and maturities of marketable securities                          12,031            ---
   Additions to property and equipment                                                  (2,351)        (1,665)
   Acquisition of businesses, net of cash                                           
      acquired                                                                          (1,498)           ---
   Additions to capitalized software costs                                                (941)          (836)
                                                                                    -----------    -----------
                                                                                    
         Net cash used in investing activities                                            (964)        (2,501)
                                                                                    -----------    -----------
                                                                                    
Cash flows provided by (used in) financing activities:                                        
   Proceeds from issuance of common stock and exercise of stock options                    147          1,090
   Principal payments on notes, software license payable and capital leases               (233)          (242)
                                                                                    -----------    -----------
                                                                                    
         Net cash provided by (used in) financing activities                               (86)           848
                                                                                    -----------    -----------
                                                                                    
Effect of exchange rate changes on cash                                                    (66)             7
                                                                                    -----------    -----------
                                                                                    
                                                                                    
Net change in cash and cash equivalents                                                 (2,484)         1,118
Cash and cash equivalents at beginning of period                                         7,734          4,642
                                                                                    -----------    -----------
                                                                                    
Cash and cash equivalents at end of period                                          $    5,250     $    5,760
                                                                                    ===========    ===========
                                                                                    
Supplemental disclosure of non-cash financing transactions:                         
                                                                                    
Stock and stock warrants issued in connection with acquisitions                     $      238     $      ---
                                                                                    ===========    ===========
</TABLE> 

The accompanying notes are an integral part of the consolidated condensed
financial statements

                                       5
<PAGE>
 
                          DATAWARE TECHNOLOGIES, INC.
             NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS

A. Basis of Presentation

These consolidated financial statements should be read in conjunction with
portions of the Company's Annual Report incorporated by reference in Form 10-K
for the fiscal year ended December 31, 1995 and the financial statements and
footnotes included therein. In the opinion of management, the accompanying
unaudited financial statements include all adjustments, consisting of normal
recurring accruals and non-recurring charges, necessary to present fairly the
consolidated financial position, results of operations and cash flows of
Dataware Technologies, Inc. Certain information and footnote disclosures
normally included in financial statements prepared in accordance with generally
accepted accounting principles have been condensed or omitted pursuant to the
Securities and Exchange Commission rules and regulations.

Certain reclassifications have been made to the prior years' financial
statements to conform to the current presentation.

B. Computer Software Costs

During the six month period ended June 30, 1996, the Company capitalized
approximately $941,000 of internally developed software costs and capitalized
$731,000 during the same period in 1995.  For the three month period ended June
30, 1996, the Company capitalized approximately $495,000 of these costs as
compared to $355,000 during the same period in 1995.  These costs, net of
accumulated amortization, amounted to $1,548,000 at June 30, 1996.  Amortization
expense related to internally developed software was $455,000 and $300,000 for
the six month periods ended June 30, 1996 and 1995, respectively.  For the three
month periods ended  June 30, 1996 and June 30, 1995, amortization expense
related to internally developed software was $129,000 and $153,000,
respectively.  The Company also recorded a $1,180,000 one-time charge during the
three month period ended June 30, 1996 for the write-down of less productive
internally developed software assets to their net realizable value.

During the six month period ended June 30, 1996, the Company capitalized
approximately $175,000 of purchased software costs related to the acquisition of
Status/IQ Ltd. The cost of capitalized software purchased, net of accumulated
amortization, amounted to $429,000 at June 30, 1996. Amortization expense for
computer software purchased was $101,000 and $122,000 for the six months ended
June 30, 1996 and 1995, respectively. For the three month periods ended June 30,
1996 and June 30, 1995, amortization expense related to computer software
purchased was $42,000 and $68,000, respectively. During the three months ended
June 30, 1996 the Company recorded a one-time charge for the write-down of less
productive purchased software assets to their net realizable value in the amount
of $405,000.


C. Accounting for Goodwill

The company periodically reviews and evaluates the recoverability of goodwill
whenever events or changes in circumstances indicate that the carrying amount of
goodwill may not be recoverable.  The Company's assessment of impairment
considers the expected future operating income of the acquired entity.  During
the three month period ended June 30, 1996, the Company recorded a $905,000 one-
time charge for the write-down of goodwill to fair value, primarily related to
the acquisition of PCD-Consult AB in Skovde, Sweden.


D.  Acquisitions


On March 29, 1996 the Company completed the acquisition of all of the
outstanding shares of Status/IQ Ltd. ("Status"), located in the United Kingdom,
in exchange for approximately $1,394,000 (including acquisition expenses),
consisting of cash, common stock of the Company, and warrants to purchase
additional common stock of the Company. The acquisition has been accounted for
as a purchase and, accordingly, the assets, liabilities and results of
operations are included in the financial statements from the acquisition date.
Because Status was acquired on the last business day of the quarter, the results
of operations in the first quarter were not affected by the acquisition other
than a one-time charge of $1,193,000 for purchased research and development. In
addition, $175,000 of the purchase price has been allocated to computer software
costs and is being amortized over a one year period.

On May 15, 1996 the Company completed the acquisition of substantially all of
the assets and assumed the liabilities of S Cube srl of Milan ("S Cube") for
approximately $425,000 including acquisition-related expenses. The acquisition
has been accounted for as a purchase and, accordingly, the assets, liabilities
and results of operations have been included in the financial statements from
the acquisition date. The purchase price has been allocated to the assets and
liabilities of S Cube based on their estimated respective fair values. The
excess purchase price over the fair value of net assets acquired, totaling
$191,000, is included in intangible assets and is being amortized over a five
year period.

                                       6
<PAGE>
 
E.  Write-Down of Intangible Assets, Goodwill, and Other Non-recurring Charges

The Company continually evaluates the future benefit of its capitalized costs.
Due to recent changes in the markets it serves, the Company provided for write-
downs of certain of these assets and for related charges to refocus certain
areas of its operations. Accordingly, during the three month period ended June
30, 1996 the Company recorded a one-time charge, which was included in cost of
revenues in the consolidated statements of operations, in the amount of
$1,926,000 for the write-down, to their net realizable value, of less productive
software assets, prepaid royalties and inventory. In addition, the Company
recorded write-downs of goodwill, facilities consolidations, and smaller amounts
relating to severance and miscellaneous items amounting to $1,889,000 which was
included in operating expenses in the consolidated statements of operations.

F.  Litigation Settlement

On July 18, 1996, the Company announced terms of a proposed settlement with the
plaintiffs in a securities class-action lawsuit pending against the Company and
certain of its current and former directors and officers since November 1994.
The terms of this settlement are subject to approval by the Court.

The Company will distribute approximately $1.7 million in cash and 250,000
shares of its common stock in exchange for a full release of all claims against
the Company and its current and former directors and officers. The Company's
insurance carrier will contribute $1.0 million in cash towards the proposed
settlement and associated legal fees. The Company reported an expense of
$4,073,000 in the consolidated statements of operations for the three month
period ended June 30, 1996 to reflect the Company's best current estimate of the
anticipated cost of the proposed settlement. The final cost of the proposed
settlement will be based on the closing price of the Company's common stock 30
days after final court approval of the settlement agreement.


G.  Subsequent Event

On July 31, 1996 the Company acquired Ntergaid, Inc. of Milford, CT through the
merger of a wholly-owned subsidiary with Ntergaid for a cost of approximately
$650,000 (including acquisition-related expenses), consisting of cash and common
stock of the Company. The acquisition is being accounted for as a purchase and,
accordingly, the assets, liabilities and results of operations will be included
in the financial statements from the acquisition date. It is anticipated that a
material portion of the purchase price will be allocated to acquired research
and development.

 
H.  Income Taxes

The Company recorded a tax benefit of $2,143,000 for the second quarter of 1996
reflecting a 30% tax rate (before settlement of litigation) as compared to a
$251,000 tax provision for the same period a year ago, reflecting a 29% tax
rate. For the six month period ended June 30, 1996, the Company recorded a tax
benefit of $3,003,000 (a 30% tax rate before the charge for acquired research
and development and the settlement of litigation). The effective tax rate for
the second quarter of 1996 (including settlement of litigation) was 19%, and for
the six month period ended June 30, 1996 (including the charge for acquired 
research and development and the settlement of litigation) was 20%.

Management continues to evaluate the realizability of its $3.6 million deferred 
tax asset and believes that it is more likely than not, based on the weight of 
available evidence, that these deferred tax assets will be realizable. However, 
there can be no assurances that a reduction of this deferred tax asset will not 
be required in the near term pursuant to Statement of Financial Accounting 
Standards No. 109, "Accounting for Income Taxes".



                                       7
<PAGE>
 
                          Dataware Technologies, Inc.

Item 2.  Management's Discussion and Analysis of Financial Condition and Results
         of Operations
 
RESULTS OF OPERATIONS:
- ----------------------

The Company's results for the three month and six month periods ended June 30,
1995 have been restated to include the operations of Ledge Multimedia, Inc.,
which was acquired on December 30, 1995 in a pooling transaction.  Additionally,
the former systems integration category has been combined with the services
category in the revenues and cost of revenues sections in the statements of
operations for all periods shown.
 
On May 15, 1996 the Company completed the acquisition of substantially all of
the assets and assumed the liabilities of S Cube srl of Milan ("S Cube") for
approximately $425,000 including acquisition-related expenses. The acquisition
has been accounted for as a purchase and, accordingly, the assets, liabilities
and results of operations have been included in the financial statements from
the acquisition date. The purchase price has been allocated to the assets and
liabilities of S Cube based on their estimated respective fair values. The
excess purchase price over the fair value of net assets acquired, totaling
$191,000, is included in intangible assets and is being amortized over a five
year period.

On July 31, 1996 the Company acquired Ntergaid, Inc. of Milford, CT through the
merger of a wholly-owned subsidiary with Ntergaid for a cost of approximately
$650,000 (including acquisition-related expenses), consisting of cash and common
stock of the Company.  The acquisition is being accounted for as a purchase and,
accordingly, the assets, liabilities and results of operations will be included
in the financial statements from the acquisition date.  Since the acquisition
was not completed until July, the results of operations in the second quarter
are not affected by the transaction. It is anticipated that a material portion 
of the purchase price will be allocated to acquired research and development.

Revenues

The Company's total revenues decreased 18% from $10.3 million in the second
quarter of 1995 to $8.5 million in the second quarter of 1996.  The Company's
total revenues decreased 16% from $20.0 million in the first six months of 1995
to $16.8 million in the first six months of 1996.

Quarter over quarter, software license fees decreased 29% from $4.9 million to
$3.5 million and services revenues decreased 8% from $5.4 to $5.0 million.  For
the first six months of 1996, software license fees decreased 29% from $9.2
million to $6.5 million, and services revenues declined 4% from $10.8 million to
$10.3 million.  These decreases in software license revenues during the second
quarter as well as the first six months of 1996 reflect continuing softness in
the government sector, particularly in North America, as well as increased
competition in the industry.

Software revenues decreased to 41% of total revenues in the second quarter of
1996, down from 48% in  the second quarter of 1995, and services revenues
increased to 59% of total revenues in the second quarter of 1996, up from 52% in
the second quarter of 1995.  For the first six months of 1996, software license
fees decreased to 39% of total revenues from 46% in the first six months of 1995
and services revenues increased to 61% of total revenues from 54% in the first 
half of 1995.

Consistent with past experience, a higher percentage of the Company's revenues
are expected to be realized in the third month of each fiscal quarter and tend
to be concentrated in the latter half of that month.  The Company's orders early
in a quarter will not generally be large enough to assure that it will meet its
revenue targets for any particular quarter.  Accordingly, the Company's
quarterly results will be difficult to predict until the end of the quarter, and
a shortfall in shipments or contract orders at the end of any particular quarter
may cause the results for that quarter to fall short of anticipated levels.

                                       8
<PAGE>
 
Cost of Revenues

Cost of revenues increased 59% from $3.7 million in the second quarter of 1995
to $5.9 million during the same period in 1996. Cost of revenues increased 38%
from $7.2 million for the six month period ended June 30, 1995 to $10.0 million
during the six month period ended June 30, 1996. As a percent of revenues, total
cost of revenues increased from 36% of total revenues for the three months ended
June 30, 1995 to 70% for the three months ended June 30, 1996 and from 36% to
59% for the first six months of 1995 compared to the same period in 1996. This
increase is largely due to a $1.9 million one-time charge that was recorded in
the second quarter of 1996 for the write-down of less productive software assets
to their net realizable value. A continuing shift in product mix from software
license fees to our higher cost services business, as well as increased fixed
costs, also contributed to the increase.

The cost of software licenses as a percentage of software license fees increased
from 16% during the second quarter of 1995 to 24% during the same period in
1996, and from 15% for the first six months of 1995 to 26% for the first six
months of 1996.  This increase was due to the decrease in sales volume while
fixed costs, primarily amortization of capitalized software, increased quarter
over quarter and year over year.

The cost of services as a percentage of service revenues increased from 54% for
the second quarter of 1995 to 64% during the second quarter of 1996 and from 55%
for the first six months of 1995 to 62% for the first six months of 1996.  This
increase primarily reflects higher direct and indirect expenses for services
projects.

Gross Margin

Total gross margin was $6.6 million or 64% of total revenues for the second
quarter of 1995 and $2.5 million or 30% of total revenues for the second quarter
of 1996.  For the six month period ended June 30, 1995, total gross margin
amounted to $12.8 million as compared with $6.8 million for the same period in
1996, representing 64% and 41% of total revenues, respectively.  In addition to
the one-time charge mentioned previously, changes in total gross margin from
period to period have resulted from lower total revenue volume, higher costs
within each revenue category, and a significant shift in product mix from higher
margin software products to relatively lower margin services.

Although management anticipates that gross margin as a percentage of revenues
will improve in the long run as the Company's revenue base grows and the Company
shifts product mix toward higher margin software, there are a number of
important factors that could adversely affect the Company's future gross margins
resulting in higher than anticipated costs and/or lower than anticipated
revenues.  These factors include:  the existence of strong competition for the
Company's products and services, including the introduction of new products from
competitors, the timing of which cannot be foreseen by the Company; the inherent
risks of new product introductions, including uncertainty of customer
acceptance; and the Company's reliance on third parties for supply of certain
product components.

Sales and Marketing Expenses

Sales and marketing expenses increased 26% from $3.4 million during the second
quarter of 1995 to $4.2 million during the same period in 1996.  During the six
month period ended June 30, 1996, sales and marketing expenses increased 23% to
$8.0 million from $6.5 million during the same period a year ago.  Sales and
marketing expenses increased as a percentage of revenues from 33% to 50% on a
quarter to quarter basis and from 33% to 48% year over year.  The increase in
sales and marketing expenses reflects the Company's continuing investment in its
distribution channels and strengthening the Company's marketing capabilities.

                                       9
<PAGE>
 
Product Development Expenses

Product development expenses, which excludes capitalized software costs,
increased 60% from $1.2 million in the second quarter of 1995 to $2.0 million in
the second quarter of 1996, and increased 53% from $2.5 million during the first
six months of 1995 to $3.8 million during the same period in 1996.  The Company
capitalized software development costs in the amount of  $495,000 in the second
quarter of 1996 as compared to $355,000 in the second quarter of 1995.  During
the first half of 1996, the Company capitalized $941,000 in software development
expenses as compared with $731,000 during the same period in 1995.  Product
development expenses as a percentage of total revenues increased from 12% to 23%
on a quarter to quarter basis and from 12% to 22% on a year to year basis. The
increased product development expenses in terms of real dollars as well as in
relation to total revenues reflects the Company's continuing investment in
internet-related and other projects, compounded by the decline in revenue during
the first half of 1996.


General and Administrative Expenses

General and administrative expenses increased 31% from $1.3 million in the
second quarter of 1995 to $1.7 million in the second quarter of 1996, and
increased 33% from $2.6 million during the first six months of 1995 to $3.4
million during the first six months of 1996.  This increase was primarily due to
the build-up of the Company's financial and administrative infrastructure, both
systems and personnel, during the second half of 1995. General and
administrative expenses as a percent of total revenues increased from 13% to 20%
on a quarter to quarter and year to year basis, due to increased fixed costs
while revenues declined during the first half of 1996.


Write-Down of Goodwill and Other Non-Recurring Charges

During the three month period ended June 30, 1996 the Company recorded a one-
time charge, which was included in cost of revenues in the consolidated
statements of operations, in the amount of $1,926,000 for the write-down, to
their net realizable value, of less productive software assets, prepaid 
royalties and inventory. In addition, the Company recorded write-downs of 
goodwill, facilities consolidations, and smaller amounts for severance and 
miscellaneous items amounting to $1,889,000 which was included in operating 
expenses in the consolidated statements of operations.

Charge for Acquired Research and Development

In conjunction with the acquisition of Status/IQ Ltd. in March 1996, the Company
acquired certain technologies under development that the Company hopes will
prove valuable to the future growth of the Company.  Such technology, valued at
approximately $1.2 million, was charged to operations during the first quarter
of 1996 as acquired research and development.


Settlement of Litigation

On July 18, 1996, the Company announced terms of a proposed settlement with the
plaintiffs in a securities class-action lawsuit pending against the Company and
certain of its current and former directors and officers since November 1994.
The terms of this settlement are subject to approval by the Court.

The Company will distribute approximately $1.7 million in cash and 250,000
shares of its common stock in exchange for a full release of all claims against
the Company and its current and former directors and officers.  The Company's
insurance carrier will contribute $1.0 million in cash towards the proposed
settlement and associated legal fees.  The Company reported an expense of
$4,073,000 in the consolidated statements of operations for the three month
period ended June 30, 1996 to reflect the Company's best current estimate of the
anticipated cost of the proposed settlement.  The final cost of the
proposed settlement will be based on the closing price of the Company's common
stock 30 days after final court approval of the settlement agreement.

                                       10
<PAGE>
 
Provision for Income Taxes

The Company recorded a tax benefit of $2,143,000 for the second quarter of 1996
reflecting a 30% tax rate (before settlement of litigation) as compared to a
$251,000 tax provision for the same period a year ago, reflecting a 29% tax
rate.  For the six month period ended June 30, 1996, the Company recorded a tax
benefit of $3,003,000 (a 30% tax rate before the charge for acquired research
and development and the settlement of litigation).  The effective tax rate for
the second quarter of 1996 (including settlement of litigation) was 19%, and for
the six month period ended June 30, 1996 (including the charge for acquired
research and development and the settlement of litigation) was 20%.  The tax
rate of 30% expected in 1996 is consistent with the rate for the full year in
1995.

Management continues to evaluate the realizability of its $3.6 million deferred 
tax asset and believes that it is more likely than not, based on the weight of 
available evidence, that these deferred tax assets will be realizable. However, 
there can be no assurances that a reduction of this deferred tax asset will not 
be required in the near term pursuant to Statement of Financial Accounting 
Standards No. 109, "Accounting for Income Taxes".


LIQUIDITY AND CAPITAL RESOURCES:
- --------------------------------

As of June 30, 1996, the Company had cash, cash equivalents, and marketable
securities of approximately $10.3 million.  Operating activities used $1.4
million of the Company's cash during the first six months of 1996 primarily due
to operating losses.  Days sales outstanding decreased from 85 days at March 31,
1996 to 79 days at June 30, 1996.

The Company's investing activities used cash of $1.0 million during the first
six months of 1996, consisting of additions to property and equipment of $2.4
million, $1.5 million to fund the acquisition of Status/IQ Ltd. and S Cube and
capitalization of $941,000 in software costs.  These outlays of cash were
partially offset by net sales and maturities of marketable securities, amounting
to $3.8 million.

The Company's financing activities used cash of $86,000 during the first
six months of 1996.  Cash of $147,000 from proceeds received from
the issuance of stock and exercise of stock options partially offset the
paydown of $233,000 in debt.

The Company currently has higher than usual cash requirements due to the
proposed settlement of litigation and certain product development investments.
However, the Company believes that its cash, cash equivalents, and marketable
securities, together with anticipated cash from operations, will be sufficient
to meet its liquidity needs for the foreseeable future. Working capital and
other capital requirements may change because of unanticipated changes in
business conditions or delays in market acceptance of new products, in addition
to such other considerations as expansion of operations or research and
development activities, competitive and technological developments, costs
associated with litigation, and possible future acquisitions of businesses
and/or product rights.

                                       11
<PAGE>
 
                          DATAWARE TECHNOLOGIES, INC.
                          PART II. OTHER INFORMATION


Rider 1

Item 6. Exhibits and Reports Filed on Form 8-K.
- -----------------------------------------------

(a)    Exhibits.  See exhibit list on page 15.

(b)    Reports on Form 8-K. On April 11, 1996, the Company filed a report on
       Form 8-K reporting the acquisition of Status/IQ Ltd. and on June 11,
       1996, the Company filed an amendment to the Form 8-K to include the
       required financial information.

                                       12
<PAGE>
 
Rider 1
- -------

Item 1. Legal Proceedings

On July 18, 1996, the Company announced that it had agreed on the terms of a 
proposed settlement with the plaintiffs in the securities class action lawsuit 
pending in the United States District Court for Massachusetts. The lawsuit, 
under which several separate actions filed on November 14, 1994, by Oscar 
Haskell, Kent Hiser, Jonathan and Jacklyn Brinlee, and Jon Engdahl were 
consolidated, will be resolved by the payment of approximately $1.7 million in 
cash and 250,000 shares of the Company's common stock, subject to court approval
of the settlement. The actual amounts will be based in part on the market value 
of the common stock at the time the settlement becomes effective. Information 
about the impact of the proposed settlement on the Company's financial results 
is contained in the Management's Discussion and Analysis section and in the 
Notes to the financial statements.

Item 4. Submission of Matters to a Vote of Security Holders

At the Annual Meeting of Stockholders on May 23, 1996, the Company's 
shareholders voted as follows:

a)   To reelect David Dominik, William R. Lonergan, and Jeffrey O. Nyweide to 
     the Board of Directors for three-year terms.

<TABLE> 
<CAPTION> 
                                       Total Vote for        Total Vote Withheld
                                        Each Nominee          From Each Nominee
                                       --------------        -------------------
<S>                                    <C>                   <C> 
           David Dominik                 4,622,254                  254,884
           William R. Lonergan           4,622,254                  254,884
           Jeffrey O. Nyweide            4,622,254                  254,884
</TABLE> 


b)   To amend the Company's 1993 Equity Incentive Plan to limit the number of
     shares of Common Stock that may be granted annually to any individual to
     250,000.

<TABLE>
<S>                                    <C> 
     Total Vote for the Proposal         4,766,892
     Total Vote Against the Proposal        81,941
     Abstentions                            28,305
     Broker Non-votes                        2,000
</TABLE> 


c)   To amend the Company's 1993 Director Stock Option Plan to increase the
     total number of shares of Common Stock issuable under the Plan from 60,000
     shares to 130,000 shares.

<TABLE>
<S>                                    <C> 
     Total Vote for the Proposal         4,253,922
     Total Vote Against the Proposal       576,117
     Abstentions                            47,099
     Broker Non-votes                        2,000
</TABLE> 


d)   To amend the Company's 1993 Director Stock Option Plan to increase the
     number of shares of Common Stock subject to automatic annual grants under
     the Plan from 4,000 shares to 6,000 shares.

<TABLE>
<S>                                    <C> 
     Total Vote for the Proposal         4,423,937
     Total Vote Against the Proposal       415,146
     Abstentions                            38,055
     Broker Non-votes                        2,000
</TABLE> 

                                       13
<PAGE>
 
                          DATAWARE TECHNOLOGIES, INC.
                                   SIGNATURE



Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.






                                   DATAWARE TECHNOLOGIES, INC.
                                            (Registrant)


Date: August 14, 1996              By: /s/ Daniel M. Clarke
                                      ------------------------------------------
 
                                   Daniel M. Clarke
                                   Chief Financial Officer
                                   (Principal Financial and Principal Accounting
                                   Officer)

                                       14
<PAGE>
 
                                 Exhibit Index

3.1     Restated Certificate of Incorporation, as amended July 2, 1996.
10.1    1993 Equity Incentive Plan, as amended May 23, 1996.*
10.2    1993 Director Stock Option Plan, as amended May 23, 1996.*
10.3    Form of stock option agreement terms (executive officers).*
10.4    Form of stock option agreement terms (Kurt Mueller, Jeffrey O. 
        Nyweide).*
27.1    Financial Data Schedule.




*       Denotes management contracts and compensation plans.

<PAGE>
 
                                                                     Exhibit 3.1
                     RESTATED CERTIFICATE OF INCORPORATION

                                       OF

                          DATAWARE TECHNOLOGIES, INC.

                      Incorporated Pursuant to an Original
                          Certificate of Incorporation
                       filed with the Secretary of State
                         of Delaware on March 16, 1988
                         -----------------------------


     We, the undersigned, for the purpose of amending and restating the Restated
Certificate of Incorporation of Dataware Technologies, Inc. (the "Corporation")
under the laws of the State of Delaware hereby certify as follows:

     FIRST:   The name of the Corporation is Dataware Technologies, Inc.
     -----                                                             

     SECOND:  The registered office of the Corporation in the State of Delaware
     ------                                                                    
is located at Corporation Trust Center, 1209 Orange Street, City of Wilmington,
County of New Castle, Delaware 19801.  The name of its registered agent at such
address is the Corporation Trust Company.

     THIRD:   The purpose of the Corporation is to engage in any lawful act or
     -----                                                                   
activity for which corporations may be organized under the General Corporation
Law of Delaware.

     FOURTH:  The Corporation shall be authorized to issue Twenty-two Million
     ------                                                                  
(22,000,000) shares of capital stock, which shall be divided into Fourteen
Million (14,000,000) shares of Common Stock with a par value of one cent ($.01)
per share and Eight Million (8,000,000) shares of Preferred Stock with a par
value of one cent ($.01) per share.

     The following is a statement of the designations, preferences, voting
powers, qualifications, special or relative rights and privileges in respect of
the authorized capital stock of the Corporation.

                                Preferred Stock
                                ---------------

     The Board of Directors is authorized, subject to limitations prescribed by
law and the provisions of this Article FOURTH, to provide by resolution for the
issuance of the shares of Preferred Stock in one or more series, and by filing a
certificate pursuant to the applicable law of the State of Delaware, to
establish from time to time the number of shares to be included in each such
series, and to fix the designations, powers, preferences and rights of the
shares of each such series and the qualifications, limitations or restrictions
thereof.

                                      -1-
<PAGE>
 
     The authority of the Board with respect to each series shall include, but
shall not be limited to, determination of the following:

     (a)  The number of shares constituting that series and the distinctive
designation of that series;

     (b)  The dividend rate, if any, on the shares of that series, whether
dividends shall be cumulative, and if so, from which date or dates, and the
relative rights of priority, if any, of payment of dividends on shares of the
series;

     (c)  Whether that series shall have voting rights, in addition to the
voting rights provided by law, and, if so, the terms of such voting rights;

     (d)  Whether that series shall have conversion privileges, and, if so, the
terms and conditions of such conversion, including provision for adjustment of
the conversion rate in such events as the Board of Directors shall determine;

     (e)  Whether or not the shares of that series shall be redeemable, and if
so, the terms and conditions of such redemption, including the date or dates
upon or after which they shall be redeemable, and the amount per share payable
in case of redemption, which amount may vary under different conditions and at
different redemption dates;

     (f)  Whether that series shall have a sinking fund for the redemption or
purchase of shares of that series, and if so, the terms and amount of such
sinking fund;

     (g)  The rights of the shares of that series in the event of voluntary or
involuntary liquidation, dissolution or winding up of the Corporation, and the
relative rights of priority, if any, of payment of shares of that series;

     (h)  Any other relative rights, preferences and limitations of that series.

                                  Common Stock
                                  ------------

     The Common Stock is subject to the rights and preferences of the Preferred
Stock as hereinbefore set forth or authorized.

     Subject to the provisions of any applicable law or of the by-laws of the
Corporation, as from time to time amended, with respect to the fixing of a
record date for the determination of stockholders entitled to vote, and except
as otherwise provided herein or by law or by the resolution or resolutions
providing for the issue of any series of Preferred Stock, the holders of
outstanding shares of Common Stock shall have exclusive voting rights for the
election of directors and for all other purposes, each holder of record of
shares of Common Stock being entitled to one vote for each share of Common Stock
standing in his name on the books of the Corporation.

                                      -2-
<PAGE>
 
     Subject to the rights of any one or more series of Preferred Stock, the
holders of Common Stock shall be entitled to receive such dividends from time to
time as may be declared by the Board of Directors out of any funds of the
Corporation legally available for the payment of such dividends.

     In the event of the liquidation, dissolution, or winding up of the
Corporation, whether voluntary or involuntary, after payment shall have been
made to the holders of the Preferred Stock of the full amount to which they are
entitled, the holders of Common Stock shall be entitled to share ratably
according to the number of shares of Common Stock held by them in all remaining
assets of the Corporation available for distribution to its stockholders.

                                    Issuance
                                    --------

     Subject to the provisions of this Certificate of Incorporation and except
as otherwise provided by law, the shares of stock of the Corporation, regardless
of class, may be issued for such consideration and for such corporate purposes
as the Board of Directors may from time to time determine.

     FIFTH:   The following provisions are inserted for the management of the
     -----                                                                  
business and for the conduct of the affairs of the Corporation:

     1.  Any vote or votes authorizing liquidation of the Corporation or
proceedings for its dissolution may provide, subject to the rights of creditors
and the rights expressly provided for particular classes or series of stock, for
the distribution among the stockholders of the Corporation of the assets of the
Corporation as provided herein, wholly or in part or in kind, whether such
assets be in cash or other property, and may authorize the Board of Directors of
the Corporation to determine the valuation of the different assets of the
Corporation for the purpose of such liquidation and may divide or authorize the
Board of Directors to divide such assets or any part thereof among the
stockholders of the Corporation, in such manner that every stockholder will
receive a proportionate amount in value (determined as provided herein) of cash
or property of the Corporation upon such liquidation or dissolution even though
each stockholder may not receive a strictly proportionate part of each such
asset.

     2.  The directors shall be divided into three classes, as nearly equal in
number as the then total number of directors constituting the entire Board
permits, with the term of office of one class expiring each year.  The initial
Class I directors shall be Messrs. Barton L. Faber and James F. Morgan and shall
hold office for a term expiring at the 1994 annual meeting of stockholders; the
initial Class II directors shall be Messrs. Stephen H. Beach and Kurt Mueller
and shall hold office for a term expiring at the 1995 annual meeting of
stockholders; and the initial Class III directors shall be Messrs. David
Dominik, William R. Lonergan, and Jeffrey O. Nyweide and shall hold office for a
term expiring at the 1996 annual meeting of stockholders.  At each such annual
meeting of stockholders and at each annual meeting thereafter, successors to the
class of directors whose term expires at that

                                      -3-
<PAGE>
 
meeting shall be elected for a term expiring at the third annual meeting
following their election and until their successors shall be elected and
qualified, subject to prior death, resignation, retirement or removal.  If the
number of directors is changed, any increase or decrease shall be apportioned
among the classes so as to maintain the number of directors in each class as
nearly equal as possible, but in no event will a decrease in the number of
directors shorten the term of any incumbent director.  Notwithstanding the
foregoing, and except as otherwise required by law, whenever the holders of any
one or more series of Preferred Stock shall have the right, voting separately as
a class, to elect one or more directors of the Corporation, the election, terms
of office and  other features of such directorships shall be governed by the
terms of the vote establishing such series, and such directors so elected shall
not be divided into classes pursuant to this Article FIFTH unless expressly
provided by such terms.

     3.  Each director chosen to fill a vacancy in the Board of Directors shall
be elected to complete the term of office of the director who is being
succeeded.  In the case of any election of a new director to fill a directorship
created by an enlargement of the Board, the Board shall in such election assign
the class of directors to which such additional director is being elected, and
each director so elected shall hold office for the same term as the other
members of the class to which the director is assigned.

     4.  Elections of directors need not be by ballot.

     5.  The Board of Directors of the Corporation is expressly authorized to
adopt, amend or repeal the by-laws of the Corporation.

     6.  The Corporation shall, to the fullest extent permitted by the General
Corporation Law of the State of Delaware, as amended from time to time,
indemnify each person who was or is a party or is threatened to be made a party
to any threatened, pending or completed action, suit or proceeding, whether
civil, criminal, administrative or investigative, by reason of the fact that he
is or was, or has agreed to become, a director or officer of the Corporation, or
is or was serving, or has agreed to serve, at the request of the Corporation, as
a director, officer or trustee of, or in a similar capacity with, another
corporation, partnership, joint venture, trust or other enterprise, against
expenses (including attorneys' fees), judgments, fines and amounts paid in
settlement actually and reasonably incurred by him or on his behalf in
connection with such action, suit or proceeding and any appeal therefrom.

     Indemnification shall include payment by the Corporation of expenses in
defending an action or proceeding in advance of the final disposition of such
action or proceeding upon receipt of an undertaking by the person indemnified to
repay such payment if it is ultimately determined that such person is not
entitled to indemnification under this Article, which undertaking shall be
accepted without reference to the financial ability of such person to make such
repayments.

                                      -4-
<PAGE>
 
     The Corporation shall not indemnify any such person seeking indemnification
in connection with a proceeding (or part thereof) initiated by such person
unless the initiation thereof was approved or ratified by the Board of Directors
of the Corporation.

     The indemnification rights provided in this Article (i) shall not be deemed
exclusive of any other rights to which those indemnified may be entitled under
any law, agreement or vote of stockholders or disinterested directors or
otherwise, and (ii) shall inure to the benefit of the heirs, executors and
administrators of such persons.  The Corporation may, to the extent authorized
from time to time by its Board of Directors, grant indemnification rights to
other employees or agents of the Corporation or other persons serving the
Corporation and such rights may be equivalent to, or greater or less than, those
set forth in this Article.

     Any person seeking indemnification under this Article shall be deemed to
have met the standard of conduct required for such indemnification unless the
contrary shall be established.

     Any amendment or repeal of the provisions of this Article shall not
adversely affect any right or protection of a director or officer of this
Corporation with respect to any act or omission of such director or officer
occurring before such amendment or repeal.

     7.  A director of the Corporation shall not be personally liable to the
Corporation or its stockholders for monetary damages for breach of fiduciary
duty as a director, except for liability (i) for any breach of the director's
duty of loyalty to the Corporation or its stockholders; (ii) for acts or
omissions not in good faith or that involve intentional misconduct or a knowing
violation of law, (iii) under Section 174 of the Delaware General Corporation
Law, or (iv) for any transaction from which the director derived an improper
personal benefit.  If the Delaware General Corporation Law is amended after
approval by the stockholders of this Article FIFTH to authorize corporate action
further eliminating or limiting the personal liability of directors, then the
liability of a director of the Corporation shall be eliminated or limited to the
fullest extent permitted by the Delaware General Corporation Law, as so amended
from time to time.

     Any repeal or modification of this Article FIFTH shall not increase the
personal liability of any director of this Corporation for any act or occurrence
taking place before such repeal or modification, nor otherwise adversely affect
any right or protection of a director of the Corporation existing at the time of
such repeal or modification.

     SIXTH:    No action required to be taken or that may be taken at any annual
     -----                                                                    
or special meeting of stockholders of the Corporation may be taken by written
consent without a meeting, and the power of stockholders to consent in writing,
without a meeting, to the taking of any action is specifically denied.

     SEVENTH:  The Corporation reserves the right to amend, alter, change or
     -------                                                                
repeal any provisions contained in this Restated Certificate of Incorporation in
the manner now or

                                      -5-
<PAGE>
 
hereafter prescribed by statute, and all rights conferred upon stockholders are
granted subject to this reservation.

     The amendments and the restatement of the Restated Certificate of
Incorporation herein certified have been duly adopted by written consent of the
stockholders in accordance with the provisions of Sections 228, 242 and 245 of
the General Corporation Law of the State of Delaware and written notice of the
adoption of this Restated Certificate of Incorporation has been given as
provided by Section 228 of the General Corporation Law of the State of Delaware
to every stockholder entitled to such notice.

     The undersigned, hereby declaring and certifying that the facts stated in
this Restated Certificate of Incorporation are true, hereunto set their hands
and seals this 26th day of July, 1993.



                                        /s/ Kurt Mueller
                                        -----------------------
                                        Kurt Mueller, President

ATTESTED:


         /s/ Peter Wirth
- -----------------------------------
Peter Wirth, Assistant Secretary

                                      -6-
<PAGE>
 
                  CERTIFICATE OF DESIGNATION, PREFERENCES AND
            RIGHTS OF SERIES A JUNIOR PARTICIPATING PREFERRED STOCK
                                       OF
                          DATAWARE TECHNOLOGIES, INC.

             Pursuant to Section 151 of the General Corporation Law
                            of the State of Delaware


     We, the Chairman of the Board and the Assistant Secretary of Dataware
Technologies, Inc. (the "Corporation"), a corporation organized and existing
under the General Corporation Law of the State of Delaware, in accordance with
the provisions of Section 103 thereof, do hereby certify that, pursuant to
authority conferred on the Board of Directors of the Corporation by the Restated
Certificate of Incorporation of the Corporation and in accordance with the
provisions of Section 151 of the General Corporation Law of the State of
Delaware, the Board of Directors of the Corporation, by vote of its members,
duly adopted the following resolution:

Series A Junior Participating Preferred Stock
- ---------------------------------------------

RESOLVED: That, pursuant to the authority vested in the Board of Directors of
          the Company by Article Fourth of its Restated Certificate of
          Incorporation, as amended, a series of Preferred Stock of the Company
          be and it hereby is created, and the designations, powers, preferences
          and rights of the shares of such series, and the qualifications,
          limitations or restrictions thereof are as follows:

     1.  Authorized Amount and Designation.  The shares of such series shall be
         ---------------------------------                                     
designated as "Series A Junior Participating Preferred Stock" (the "Junior
Preferred Stock").  The number of shares constituting such series shall be
300,000 shares and the par value shall be $0.01 per share.  Such number of
shares may be increased or decreased by resolution of the Board of Directors;
provided, that no decrease shall reduce the number of shares of Junior Preferred
- --------                                                                        
Stock to a number less than the number of shares then outstanding plus the
number of shares reserved for issuance upon the exercise of outstanding options,
rights or warrants or upon the conversion of any outstanding securities issued
by the Company convertible into Junior Preferred Stock.
<PAGE>
 
     2.  Dividends and Distributions.
         ----------------------------

            (A)  Subject to the prior and superior rights of the holders of any
shares of any series of preferred stock (collectively, the "Preferred Stock")
ranking prior and superior to the Junior Preferred Stock with respect to
dividends, the holders of shares of Junior Preferred Stock, in preference to the
holders of Common Stock of the Company (the "Common Stock"), and of any other
junior stock, shall be entitled to receive, when, as and if declared by the
Board of Directors, out of funds legally available for the purpose, quarterly
dividends payable in cash on the first day of March, June, September and
December in each year (each such date being referred to herein as a "Quarterly
Dividend Payment Date"), commencing on the first Quarterly Dividend Payment Date
after the first issuance of a share or fraction of a share of Junior Preferred
Stock, in an amount per share (rounded to the nearest cent) equal to the greater
of (a) $1.00 or (b) subject to the provision for adjustment hereinafter set
forth, 100 times the aggregate per share amount of all cash dividends, and 100
times the aggregate per share amount (payable in kind) of all non-cash dividends
or other distributions, other than a dividend payable in shares of Common Stock
or a subdivision of the outstanding shares of Common Stock (by reclassification
or otherwise), declared on the Common Stock since the immediately preceding
Quarterly Dividend Payment Date or, with respect to the first Quarterly Dividend
Payment Date, since the first issuance of any share or fraction of a share of
Junior Preferred Stock.  In the event the Company shall at any time declare or
pay any dividend on the Common Stock payable in shares of Common Stock, or
effect a subdivision or combination or consolidation of the outstanding shares
of Common Stock (by reclassification or otherwise than by payment of a dividend
in shares of Common Stock) into a greater or lesser number of shares of Common
Stock, then, in each such case, the amount to which holders of shares of Junior
Preferred Stock were entitled immediately prior to such event under clause (b)
of the preceding sentence shall be adjusted by multiplying such amount by a
fraction, the numerator of which is the number of shares of Common Stock
outstanding immediately after such event and the denominator of which is the
number of shares of Common Stock that were outstanding immediately prior to such
event.

            (B)  The Company shall declare a dividend or distribution on the
Junior Preferred Stock as provided in paragraph (A) of this Section 2
immediately after it declares a dividend or distribution on the Common Stock
(other than a dividend payable in shares of Common Stock);  provided that, in
the event no dividend or distribution shall have been declared on the Common
Stock during the period between any Quarterly Dividend Payment Date and the next
subsequent Quarterly Dividend Payment Date, a dividend of $1.00 per share on the
Junior Preferred Stock shall nevertheless be payable on such subsequent
Quarterly Dividend Payment Date.

            (C)  Dividends shall begin to accrue and be cumulative on
outstanding shares of Junior Preferred Stock from the Quarterly Dividend Payment
Date next preceding the date of issue of such shares, unless the date of issue
of such shares is prior to the record date for the first Quarterly Dividend
Payment Date, in which case dividends on such shares shall begin to accrue from
the date of issue of such shares, or unless the date of issue is a

                                      -2-
<PAGE>
 
Quarterly Dividend Payment Date or is a date after the record date for the
determination of holders of shares of Junior Preferred Stock entitled to receive
a quarterly dividend and before such Quarterly Dividend Payment Date, in either
of which events such dividends shall begin to accrue and be cumulative from such
Quarterly Dividend Payment Date.  Accrued but unpaid dividends shall not bear
interest.  Dividends paid on the shares of Junior Preferred Stock in an amount
less than the total amount of such dividends at the time accrued and payable on
such shares shall be allocated pro rata on a share-by-share basis among all such
shares at the time outstanding.  The Board of Directors may fix a record date
for the determination of holders of shares of Junior Preferred Stock entitled to
receive payment of a dividend or distribution declared thereon, which record
date shall be not more than 60 days prior to the date fixed for the payment
thereof.

     3.  Voting Rights.  The holders of shares of Junior Preferred Stock shall
         -------------                                                        
have the following voting rights:

            (A) Subject to the provision for adjustment hereinafter set forth,
each share of Junior Preferred Stock shall entitle the holder thereof to 100
votes on all matters submitted to a vote of the stockholders of the Company.  In
the event the Company shall at any time declare or pay any dividend on the
Common Stock payable in shares of Common Stock, or effect a subdivision or
combination or consolidation of the outstanding shares of Common Stock (by
reclassification or otherwise than by payment of a dividend in shares of Common
Stock) into a greater or lesser number of shares of Common Stock, then in each
such case the number of votes per share to which holders of shares of Junior
Preferred Stock were entitled immediately prior to such event shall be adjusted
by multiplying such number by a fraction, the numerator of which is the number
of shares of Common Stock outstanding immediately after such event and the
denominator of which is the number of shares of Common Stock that were
outstanding immediately prior to such event.

            (B) Except as otherwise provided herein, in the Company's Restated
Certificate of Incorporation, in any other Resolution of the Board of Directors
of the Company creating a series of Preferred Stock, or by law, the holders of
shares of Junior Preferred Stock and the holders of shares of Common Stock and
any other capital stock of the Company having general voting rights shall vote
together as one class on all matters submitted to a vote of stockholders of the
Company.

            (C) Except as set forth herein or as otherwise provided by law,
holders of Junior Preferred Stock shall have no voting rights.

     4.  Certain Restrictions.
         -------------------- 

            (A) Whenever quarterly dividends or other dividends or distributions
payable on the Junior Preferred Stock, as provided in Section 2 of this vote,
are in arrears, thereafter and until all accrued and unpaid dividends and
distributions, whether or not declared, on

                                      -3-
<PAGE>
 
shares of Junior Preferred Stock outstanding shall have been paid in full, the
Company shall not:

                      (i)  declare or pay dividends, or make any other
distributions, on any shares of stock ranking junior (either as to dividends or
upon liquidation, dissolution or winding up) to the Junior Preferred Stock;

                     (ii)  declare or pay dividends, or make any other
distributions, on any shares of stock ranking on a parity (either as to
dividends or upon liquidation, dissolution or winding up) with the Junior
Preferred Stock, except dividends paid ratably on the Junior Preferred Stock and
all such parity stock on which dividends are payable or in arrears in proportion
to the total amounts to which the holders of all such shares are then entitled;

                    (iii)  redeem or purchase or otherwise acquire, for
consideration, shares of any stock ranking junior (either as to dividends or
upon liquidation, dissolution or winding up) to the Junior Preferred Stock,
provided that the Company may at any time redeem, purchase or otherwise acquire
shares of any such junior stock in exchange for shares of any stock of the
Company ranking junior (either as to dividends or upon dissolution, liquidation
or winding up) to the Junior Preferred Stock; or

                     (iv)  redeem, purchase or otherwise acquire, for
consideration, any shares of Junior Preferred Stock, or any shares of stock
ranking on a parity with the Junior Preferred Stock, except in accordance with a
purchase offer made in writing or by publication (as determined by the Board of
Directors) to all holders of such shares upon such terms as the Board of
Directors, after consideration of the respective annual dividend rates and other
relative rights and preferences of the respective series and classes, shall
determine in good faith will result in fair and equitable treatment among the
respective series or classes.

            (B) The Company shall not permit any subsidiary of the Company to
purchase or otherwise acquire, for consideration, any shares of stock of the
Company unless the Company could, under paragraph (A) of this section 4 purchase
or otherwise acquire such shares at such time and in such manner.

     5.  Reacquired Shares.  Any shares of Junior Preferred Stock purchased or
         -----------------                                                    
otherwise acquired by the Company in any manner whatsoever shall be retired and
cancelled promptly after the acquisition thereof.  All such shares shall, upon
their cancellation, become authorized but unissued shares of Preferred Stock and
may be reissued as part of a new series of Preferred Stock, subject to the
conditions and restrictions on issuance set forth herein, in the Company's
Restated Certificate of Incorporation, in any other Resolution of the Board of
Directors of the Company creating a series of Preferred Stock, or as otherwise
required by law.

     6.  Liquidation, Dissolution or Winding Up.  Upon any liquidation,
         --------------------------------------                        
dissolution or winding up of the Company, no distribution shall be made (1) to
the holders of shares of

                                      -4-
<PAGE>
 
stock ranking junior (either as to dividends or upon liquidation, dissolution or
winding up) to the Junior Preferred Stock unless, prior thereto, the holders of
shares of Junior Preferred Stock shall have received $100.00 per share, plus an
amount equal to accrued and unpaid dividends and distributions thereon, whether
or not declared, to the date of such payment, provided that the holders of
shares of Junior Preferred Stock shall be entitled to receive, to the extent
greater than the foregoing, an aggregate amount per share, subject to the
provision for adjustment hereinafter set forth, equal to 100 times the aggregate
amount to be distributed per share to holders of shares of Common Stock, or (2)
to the holders of shares of stock ranking on a parity (either as to dividends or
upon liquidation, dissolution or winding up) with the Junior Preferred Stock,
except distributions made ratably on the Junior Preferred Stock and all other
such parity stock in proportion to the total amounts to which the holders of all
such shares are entitled upon such liquidation, dissolution or winding up.  In
the event the Company shall, at any time, declare or pay any dividend on the
Common Stock payable in shares of Common Stock, or effect a subdivision or
combination or consolidation of the outstanding shares of Common Stock (by
reclassification or otherwise than by payment of a dividend in shares of Common
Stock) into a greater or lesser number of shares of Common Stock, then, in each
such case, the aggregate amount to which holders of shares of Junior Preferred
Stock were entitled immediately prior to such event under the proviso in clause
(1) of the preceding sentence shall be adjusted by multiplying such amount by a
fraction, the numerator of which is the number of shares of Common Stock
outstanding immediately after such event and the denominator of which is the
number of shares of Common Stock that were outstanding immediately prior to such
event.

     7.  Consolidation, Merger, etc.  In case the Company shall enter into any
         ---------------------------                                          
consolidation, merger, combination or other transaction in which the shares of
Common Stock are exchanged for or changed into other stock or securities, cash
and/or any other property, then in any such case each share of Junior Preferred
Stock shall at the same time be similarly exchanged or changed into an amount
per share (subject to the provision for adjustment hereinafter set forth) equal
to 100 times the aggregate amount of stock, securities, cash and/or any other
property (payable in kind), as the case may be, into which or for which each
share of Common Stock is changed or exchanged.  In the event the Company shall,
at any time, declare or pay any dividend on Common Stock payable in shares of
Common Stock, or effect a subdivision or combination or consolidation of the
outstanding shares of Common Stock (by reclassification or otherwise than by
payment of a dividend in shares of Common Stock) into a greater or lesser number
of shares of Common Stock, then, in each such case, the amount set forth in the
preceding sentence with respect to the exchange or change of shares of Junior
Preferred Stock shall be adjusted by multiplying such amount by a fraction, the
numerator of which is the number of shares of Common Stock outstanding
immediately after such event and the denominator of which is the number of
shares of Common Stock that were outstanding immediately prior to such event.

     8.  Redemption.  The shares of Junior Preferred Stock shall not be
         ----------                                                    
redeemable.


                                      -5-
<PAGE>
 
     9.  Rank.  The Junior Preferred Stock shall rank junior with respect to the
         ----                                                                   
payment of dividends and the distribution of assets to all series of the
Company's Preferred Stock that specifically provide that they shall rank prior
to the Junior Preferred Stock.  Nothing herein shall preclude the Board from
creating any series of Preferred Stock ranking on a parity with or prior to the
Junior Preferred Stock as to the payment of dividends or the distribution of
assets.

     10.  Amendment.  The Restated Certificate of Incorporation of the Company
          ---------                                                           
shall not be amended in any manner which would materially alter or change the
powers, preferences or special rights of the Junior Preferred Stock so as to
affect them adversely without the affirmative vote of the holders of at least
two-thirds of the outstanding Junior Preferred Stock, voting together as a
single series.

     11.  Fractional Shares.  The Junior Preferred Stock may be issued in
          -----------------                                              
fractions of a share which shall entitle the holder, in proportion to such
holder's fractional shares, to exercise voting rights, receive dividends,
participate in distributions and to have the benefit of all other rights of
holders of the Junior Preferred Stock.

     IN WITNESS WHEREOF, this Certificate is executed and attested on behalf of
the Corporation by the undersigned as of the 28th day of June, 1996.



                                          /s/  Kurt Mueller        
                                          -------------------      
                                          Chairman of the Board and
Attest                                    Chief Executive Officer   


/s/ Matthew C. Dallett
- ------------------------
Assistant Secretary

                                      -6-

<PAGE>
 
                                                                   Exhibit 10.1
                          DATAWARE TECHNOLOGIES, INC.

                           1993 EQUITY INCENTIVE PLAN

Section 1.  Purpose
            -------

       The purpose of the Dataware Technologies, Inc. 1993 Equity Incentive Plan
(the "Plan") is to attract and retain key employees and directors and
consultants of the Company and its Affiliates, to provide an incentive for them
to achieve long-range performance goals, and to enable them to participate in
the long-term growth of the Company.

       The Plan constitutes an amendment and restatement of the Dataware
Technologies, Inc. 1988 Stock Option Plan (the "1988 Plan"), which is hereby
merged with and into the Plan, and the separate existence of the 1988 Plan shall
terminate on the Effective Date.  The rights and privileges of holders of
outstanding options or rights under the 1988 Plan shall not be adversely
affected by the foregoing action.

Section 2.  Definitions
            -----------

        "Affiliate" means any business entity in which the Company owns directly
or indirectly 50% or more of the total combined voting power or has a
significant financial interest as determined by the Committee.

        "Award" means any Option, Stock Appreciation Right, Performance Share,
Restricted Stock, Stock Unit or Other Stock-Based Award awarded under the Plan.

        "Board" means the Board of Directors of the Company.

        "Code" means the Internal Revenue Code of 1986, as amended from time to
time, and any successor to such Code.

        "Committee" means a committee of not less than three members of the
Board appointed by the Board to administer the Plan, each of whom is a
"disinterested person" within the meaning of Rule 16b-3 under the Securities
Exchange Act of 1934 or any successor provision, as applicable to the Company at
the time ("Rule 16b-3").

        "Common Stock" or "Stock" means the Common Stock, $0.01 par value, of
the Company.

        "Company" means Dataware Technologies, Inc.

        "Designated Beneficiary" means the beneficiary designated by a
Participant, in a manner determined by the Committee, to receive amounts due or
exercise rights of the Participant in the event of the Participant's death. In
the absence of an effective designation by a Participant, "Designated
Beneficiary" shall mean the Participant's estate.

                                      -1-
<PAGE>
 
     "Effective Date" means May 19, 1993.

     "Fair Market Value" means, with respect to Common Stock or any other
property, the fair market value of such property as determined by the Committee
in good faith or in the manner established by the Committee from time to time.

     "Incentive Stock Option" means an option to purchase shares of Common Stock
awarded to a Participant under Section 6 that is intended to meet the
requirements of Section 422 of the Code or any successor provision.

     "Nonstatutory Stock Option" means an option to purchase shares of Common
Stock awarded to a Participant under Section 6 that is not intended to be an
Incentive Stock Option.

     "Option" means an Incentive Stock Option or a Nonstatutory Stock Option.

     "Other Stock-Based Award" means an Award, other than an Option, Stock
Appreciation Right, Performance Share, Restricted Stock or Stock Unit, having a
Common Stock element and awarded to a Participant under Section 11.

     "Participant" means a person selected by the Committee to receive an Award
under the Plan.

     "Performance Cycle" or "Cycle" means the period of time selected by the
Committee during which performance is measured for the purpose of determining
the extent to which an award of Performance Shares has been earned.

     "Performance Shares" mean shares of Common Stock, which may be earned by
the achievement of performance goals, awarded to a Participant under Section 8.

     "Reporting Person" means a person subject to Section 16 of the Securities
Exchange Act of 1934 or any successor provision.

     "Restricted Period" means the period of time during which an Award may be
forfeited to the Company pursuant to the terms and conditions of such Award.

     "Restricted Stock" means shares of Common Stock subject to forfeiture
awarded to a Participant under Section 9.

     "Stock Appreciation Right" or "SAR" means a right to receive any excess in
value of shares of Common Stock over the exercise price awarded to a Participant
under Section 7.

     "Stock Unit" means an award of Common Stock or units that are valued in
whole or in part by reference to, or otherwise based on, the value of Common
Stock, awarded to a Participant under Section 10.

                                      -2-
<PAGE>
 
Section 3.  Administration
            --------------

       The Plan shall be administered by the Committee. The Committee shall have
authority to adopt, alter and repeal such administrative rules, guidelines and
practices governing the operation of the Plan as it shall from time to time
consider advisable, and to interpret the provisions of the Plan. The Committee's
decisions shall be final and binding. To the extent permitted by applicable law,
the Committee may delegate to one or more executive officers of the Company the
power to make Awards to Participants who are not Reporting Persons and all
determinations under the Plan with respect thereto, provided that the Committee
shall fix the maximum amount of such Awards for all such Participants and a
maximum for any one Participant.

Section 4.  Eligibility
            -----------

       All employees and, in the case of Awards other than Incentive Stock
Options, directors and consultants of the Company or any Affiliate, capable of
contributing significantly to the successful performance of the Company, other
than a person who has irrevocably elected not to be eligible and other than
members of the Committee during their service as such and for such additional
periods as are required to ensure that they are "disinterested persons" under
Rule 16b-3 with respect to such service, are eligible to be Participants in the
Plan.  Incentive Stock Options may be awarded only to persons eligible to
receive such Options under the Code.

Section 5.  Stock Available for Awards
            --------------------------

       (a) Subject to adjustment under subsection (b), Awards may be made under
the Plan for up to 2,500,000 shares of Common Stock (after giving effect to the
3:1 reverse stock split approved by the Board on the Effective Date).  If any
Award in respect of shares of Common Stock expires or is terminated unexercised
or is forfeited without the Participant having had the benefits of ownership
(other than voting rights), the shares subject to such Award, to the extent of
such expiration, termination or forfeiture, shall again be available for award
under the Plan.  Common Stock issued through the assumption or substitution of
outstanding grants from an acquired company shall not reduce the shares
available for Awards under the Plan.  Shares issued under the Plan may consist
in whole or in part of authorized but unissued shares or treasury shares.

       (b) In the event that the Committee determines that any stock dividend,
extraordinary cash dividend, creation of a class of equity securities,
recapitalization, reorganization, merger, consolidation, split-up, spin-off,
combination, exchange of shares, warrants or rights offering to purchase Common
Stock at a price substantially below fair market value, or other similar
transaction affects the Common Stock such that an adjustment is required in
order to preserve the benefits or potential benefits intended to be made
available under the Plan, then the Committee (subject, in the case of Incentive
Stock Options, to any limitation required under the Code) shall equitably adjust
any or all of (i) the number

                                      -3-
<PAGE>
 
and kind of shares in respect of which Awards may be made under the Plan, (ii)
the number and kind of shares subject to outstanding Awards, and (iii) the
award, exercise or conversion price with respect to any of the foregoing, and if
considered appropriate, the Committee may make provision for a cash payment with
respect to an outstanding Award, provided that the number of shares subject to
any Award shall always be a whole number.

Section 6.  Stock Options
            -------------

       (a) Subject to the provisions of the Plan, the Committee may award
Incentive Stock Options and Nonstatutory Stock Options and determine the number
of shares to be covered by each Option, the option price therefor and the
conditions and limitations applicable to the exercise of the Option.  The terms
and conditions of Incentive Stock Options shall be subject to and comply with
Section 422 of the Code or any successor provision and any regulations
thereunder, and no Incentive Stock Option may be granted hereunder more than ten
years after the Effective Date.

       (b) The Committee shall establish the option price at the time each
Option is awarded, which price shall not be less than 100% of the Fair Market
Value of the Common Stock on the date of award with respect to Incentive Stock
Options. Nonstatutory Stock Options may be granted at such prices as the
Committee may determine.

       (c) Each Option shall be exercisable at such times and subject to such
terms and conditions as the Committee may specify in the applicable Award or
thereafter.  The Committee may impose such conditions with respect to the
exercise of Options, including conditions relating to applicable federal or
state securities laws, as it considers necessary or advisable.

       (d) No shares shall be delivered pursuant to any exercise of an Option
until payment in full of the option price therefor is received by the Company.
Such payment may be made in whole or in part in cash or, to the extent permitted
by the Committee at or after the award of the Option, by delivery of a note or
shares of Common Stock owned by the optionee, including Restricted Stock, or by
retaining shares otherwise issuable pursuant to the Option, in each case valued
at their Fair Market Value on the date of delivery or retention, or such other
lawful consideration as the Committee may determine.

       (e) The Committee may provide that, subject to such conditions as it
considers appropriate, upon the delivery or retention of shares to the Company
in payment of an Option, the Participant automatically be awarded an Option for
up to the number of shares so delivered.

Section 7.  Stock Appreciation Rights
            -------------------------

       (a) Subject to the provisions of the Plan, the Committee may award SARs
in tandem with an Option (at or after the award of the Option), or alone and
unrelated to an

                                      -4-
<PAGE>
 
Option.  SARs in tandem with an Option shall terminate to the extent that the
related Option is exercised, and the related Option shall terminate to the
extent that the tandem SARs are exercised.  SARs granted in tandem with Options
shall have an exercise price not less than the exercise price of the related
Option.  SARs granted alone and unrelated to an Option may be granted at such
exercise prices as the Committee may determine.

       (b) An SAR related to an Option, which SAR can only be exercised upon or
during limited periods following a change in control of the Company, may entitle
the Participant to receive an amount based upon the highest price paid or
offered for Common Stock in any transaction relating to the change in control or
paid during the thirty-day period immediately preceding the occurrence of the
change in control in any transaction reported in the stock market in which the
Common Stock is normally traded.

Section 8.  Performance Shares
            ------------------

       (a) Subject to the provisions of the Plan, the Committee may award
Performance Shares and determine the number of such shares for each Performance
Cycle and the duration of each Performance Cycle.  There may be more than one
Performance Cycle in existence at any one time, and the duration of Performance
Cycles may differ from each other.  The payment value of Performance Shares
shall be equal to the Fair Market Value of the Common Stock on the date the
Performance Shares are earned or, in the discretion of the Committee, on the
date the Committee determines that the Performance Shares have been earned.

       (b) The committee shall establish performance goals for each Cycle, for
the purpose of determining the extent to which Performance Shares awarded for
such Cycle are earned, on the basis of such criteria and to accomplish such
objectives as the Committee may from time to time select. During any Cycle, the
Committee may adjust the performance goals for such Cycle as it deems equitable
in recognition of unusual or non-recurring events affecting the Company, changes
in applicable tax laws or accounting principles, or such other factors as the
Committee may determine.

       (c) As soon as practicable after the end of a Performance Cycle, the
Committee shall determine the number of Performance Shares that have been earned
on the basis of performance in relation to the established performance goals.
The payment values of earned Performance Shares shall be distributed to the
Participant or, if the Participant has died, to the Participant's Designated
Beneficiary, as soon as practicable thereafter.  The Committee shall determine,
at or after the time of award, whether payment values will be settled in whole
or in part in cash or other property, including Common Stock or Awards.

Section 9.  Restricted Stock
            ----------------

       (a) Subject to the provisions of the Plan, the Committee may award shares
of Restricted Stock and determine the duration of the Restricted Period during
which, and the

                                      -5-
<PAGE>
 
conditions under which, the shares may be forfeited to the Company and the other
terms and conditions of such Awards.  Shares of Restricted Stock may be issued
for no cash consideration or such minimum consideration as may be required by
applicable law.

       (b) Shares of Restricted Stock may not be sold, assigned, transferred,
pledged or otherwise encumbered, except as permitted by the Committee, during
the Restricted Period.  Shares of Restricted Stock shall be evidenced in such
manner as the Committee may determine.  Any certificates issued in respect of
shares of Restricted Stock shall be registered in the name of the Participant
and unless otherwise determined by the Committee, deposited by the Participant,
together with a stock power endorsed in blank, with the Company.  At the
expiration of the Restricted Period, the Company shall deliver such certificates
to the Participant or if the Participant has died, to the Participant's
Designated Beneficiary.

Section 10.  Stock Units
             -----------

       (a) Subject to the provisions of the Plan, the Committee may award Stock
Units subject to such terms, restrictions, conditions, performance criteria,
vesting requirements and payment rules as the Committee shall determine.

       (b) Shares of Common Stock awarded in connection with a Stock Unit Award
shall be issued for no cash consideration or such minimum consideration as may
be required by applicable law.

Section 11.  Other Stock-Based Awards
             ------------------------

       (a) Subject to the provisions of the Plan, the Committee may make other
awards of Common Stock and other awards that are valued in whole or in part by
reference to, or are otherwise based on, Common Stock, including without
limitation convertible preferred stock, convertible debentures, exchangeable
securities and Common Stock awards or options.  Other Stock-Based Awards may be
granted either alone or in tandem with other Awards granted under the Plan
and/or cash awards made outside of the Plan.

       (b) The Committee may establish performance goals, which may be based on
performance goals related to book value, subsidiary performance or such other
criteria as the Committee may determine, Restricted Periods, Performance Cycles,
conversion prices, maturities and security, if any, for any Other Stock-Based
Award.  Other Stock-Based Awards may be sold to Participants at the face value
thereof or any discount therefrom or awarded for no consideration or such
minimum consideration as may be required by applicable law.

Section 12.  General Provisions Applicable to Awards
             ---------------------------------------

                                      -6-
<PAGE>
 
       (a) Limitations on Grants of Options and SARs. Subject to adjustment
under Section 5(b), the number of shares subject to Options and SARs granted to
any one individual during any fiscal year may not exceed 250,000 shares of
Common Stock.

       (b) Reporting Person Limitations.  Notwithstanding any other provision of
the Plan, to the extent required to qualify for the exemption provided by Rule
16b-3, Awards made to a Reporting Person shall not be transferable by such
person other than by will or the laws of descent and distribution or, if then
permitted by Rule 16b-3, pursuant to a qualified domestic relations order as
defined in the Code or Title I of the Employee Retirement Income Security Act or
the rules thereunder.

       (c) Documentation.  Each Award under the Plan shall be evidenced by a
writing delivered to the Participant specifying the terms and conditions thereof
and containing such other terms and conditions not inconsistent with the
provisions of the Plan as the Committee considers necessary or advisable to
achieve the purposes of the Plan or to comply with applicable tax and regulatory
laws and accounting principles.

       (d) Committee Discretion.  Each type of Award may be made alone, in
addition to or in relation to any other type of Award.  The terms of each type
of Award need not be identical, and the Committee need not treat Participants
uniformly.  Except as otherwise provided by the Plan or a particular Award, any
determination with respect to an Award may be made by the Committee at the time
of award or at any time thereafter.

       (e) Settlement.  The Committee shall determine whether Awards are settled
in whole or in part in cash, Common Stock, other securities of the Company,
Awards or other property. The Committee may permit a Participant to defer all or
any portion of a payment under the Plan, including the crediting of interest on
deferred amounts denominated in cash and dividend equivalents on amounts
denominated in Common Stock.

       (f) Dividends and Cash Awards.  In the discretion of the Committee, any
Award under the Plan may provide the Participant with (i) dividends or dividend
equivalents payable currently or deferred with or without interest, and (ii)
cash payments in lieu of or in addition to an Award.

       (g) Termination of Employment. The Committee shall determine the effect
on an Award of the disability, death, retirement or other termination of
employment of a Participant and the extent to which, and the period during
which, the Participant's legal representative, guardian or Designated
Beneficiary may receive payment of an Award or exercise rights thereunder.

       (h) Change in Control.  In order to preserve a Participant's rights under
an Award in the event of a Change in Control (as defined below), the Committee
in its discretion may, at the time an Award is made or at any time thereafter,
take one or more of the following actions: (i) provide for the acceleration of
any time period relating to the exercise or

                                      -7-
<PAGE>
 
realization of the Award, (ii) provide for the purchase of the Award upon the
Participant's request for an amount of cash or other property that could have
been received upon the exercise or realization of the Award had the Award been
currently exercisable or payable, (iii) adjust the terms of the Award in a
manner determined by the Committee to reflect the Change in Control, (iv) cause
the Award to be assumed, or new rights substituted therefor, by another entity,
or (v) make such other provision as the Committee may consider equitable and in
the best interests of the Company.

          As used herein, a "Change in Control" of the Company shall be deemed
to have occurred upon the occurrence of any of the following:

          (A)  Any transaction or series of transactions, as a result of which
               any "person" (as defined in Sections 13(d) and 14(d) of the
               Securities Exchange Act of 1934, as amended, and the rules and
               regulations thereunder) (a "Person") is or becomes a "beneficial
               owner" (as defined in Rule 13d-3 under such act), directly or
               indirectly, of securities of the Company representing thirty
               percent (30%) or more of the combined voting power of the
               Company's then outstanding voting securities (the "Company's
               Outstanding Voting Securities"); provided, however, that a Change
               in Control shall not be deemed to have occurred solely because of
               the acquisition of securities of the Company by (1) one or more
               employee benefit plans or related trusts established for the
               benefit of the employees of the Company or any Affiliate of the
               Company; or (2) any Person when such acquisition (a) is effected
               primarily to prevent the Company from being declared insolvent
               and (b) is approved by the Board of Directors of the Company (the
               "Board").

          (B)  Any change in the membership of the Board such that individuals
               who are Incumbent Directors (as defined herein) cease for any
               reason to constitute at least a majority of the Board.  The
               Incumbent Directors shall be (1) those members of the Board who
               were Directors as of April 15, 1996 and who have served
               continuously as Directors since such date, and (2) any other
               member of the Board who subsequently became a Director and whose
               election or nomination for election by the Company's stockholders
               at the beginning of his or her current tenure was approved by a
               vote of at least a majority of the Directors who were then
               Incumbent Directors, except that no individual shall be an
               Incumbent Director if such individual's initial assumption of
               office as a Director occurred as a result of an actual or
               threatened election contest with respect to the election or
               removal of Directors, or other actual or threatened solicitation
               of proxies or consents, by, or on behalf of, a Person other than
               the Board.

                                      -8-
<PAGE>
 
          (C)  The consummation of a reorganization, merger, consolidation, sale
               or other disposition of all or substantially all of the assets of
               the Company, or similar transaction (a "Business Combination"),
               unless all of the following conditions are met:

               (1)  the individuals and entities who are the beneficial owners
                    of the Company's Outstanding Voting Securities immediately
                    before the consummation of the Business Combination would
                    beneficially own, directly or indirectly, securities
                    representing more than 50% of the outstanding combined
                    voting power of the voting securities that would be
                    outstanding and entitled to vote generally in the election
                    of the governing body of the corporation or other entity
                    resulting from such Business Combination (including, without
                    limitation, a corporation or other entity that as a result
                    of such transaction would own the Company or all or
                    substantially all of the Company's assets, either directly
                    or through one or more subsidiaries) (the "Resulting
                    Entity"), and the securities of the Resulting Entity that
                    would be owned by such beneficial owners of the Company's
                    Outstanding Voting Securities would be owned by them in
                    substantially the same proportions as they own the Company's
                    Outstanding Voting Securities;

               (2)  no Person (excluding any corporation or other entity
                    resulting from such Business Combination, and excluding any
                    employee benefit plan or related trust of the Company or of
                    such corporation or other entity resulting from such
                    Business Combination) would beneficially own, directly or
                    indirectly, 30% or more of the combined voting power of the
                    outstanding voting securities of the Resulting Entity except
                    to the extent that such ownership existed before the
                    Business Combination; and

               (3)  at least a majority of the members of the board of directors
                    of the Resulting Entity would be persons who were Incumbent
                    Directors at the time of the execution of the initial
                    agreement or of the action of the Board providing for such
                    Business Combination.

          (D)  Approval by the Company's stockholders of a liquidation or
               dissolution of the Company (unless the liquidation or dissolution
               is part of a Business Combination excepted from clause (C)
               above).

          (E)  The close of business on the latest of the following dates:

               (1)  the date that a tender or exchange offer by any Person
                    (other than the Company, any Affiliate of the Company, or
                    any employee benefit plan or related trust established for
                    the benefit

                                      -9-
<PAGE>
 
                    of the employees of the Company or any Affiliate of the
                    Company) that, if consummated, would result in such Person
                    becoming a "beneficial owner" (as defined in clause (A)
                    above), directly or indirectly, of securities of the Company
                    representing thirty percent (30%) or more of the combined
                    voting power of the Company's then outstanding voting
                    securities, is first published or sent or given within the
                    meaning of Rule 14d-2(a) of the Securities Exchange Act of
                    1934, as amended, and the rules and regulations thereunder;

               (2)  the date upon which all regulatory approvals required for
                    the acquisition of securities pursuant to the tender or
                    exchange offer referred to in clause (1) have been obtained
                    or waived; or

               (3)  the date upon which any approval of the security holders of
                    the Person publishing or sending or giving the tender or
                    exchange offer referred to in clause (1) required for the
                    acquisition of securities pursuant to such tender or
                    exchange offer is obtained or waived."

     (i) Loans.  The Committee may authorize the making of loans or cash
payments to Participants in connection with any Award under the Plan, which
loans may be secured by any security, including Common Stock, underlying or
related to such Award (provided that such Loan shall not exceed the Fair Market
Value of the security subject to such Award), and which may be forgiven upon
such terms and conditions as the Committee may establish at the time of such
loan or at any time thereafter.

     (j) Withholding Taxes.  The Participant shall pay to the Company, or make
provision satisfactory to the Committee for payment of, any taxes required by
law to be withheld in respect of Awards under the Plan no later than the date of
the event creating the tax liability.  In the Committee's discretion, such tax
obligations may be paid in whole or in part in shares of Common Stock, including
shares retained from the Award creating the tax obligation, valued at their Fair
Market Value on the date of delivery.  The Company and its Affiliates may, to
the extent permitted by law, deduct any such tax obligations from any payment of
any kind otherwise due to the Participant.

     (k) Foreign Nationals.  Awards may be made to Participants who are foreign
nationals or employed outside the United States on such terms and conditions
different from those specified in the Plan as the Committee considers necessary
or advisable to achieve the purposes of the Plan or to comply with applicable
laws.

     (l) Amendment of Award.  The Committee may amend, modify or terminate any
outstanding Award, including substituting therefor another Award of the same or
a different type, changing the date of exercise or realization and converting an
Incentive Stock Option to a Nonstatutory Stock Option, provided that the
Participant's consent to such action shall be required unless the Committee
determines that the action, taking into account any related action, would not
materially and adversely affect the Participant.

                                      -10-
<PAGE>
 
Section 13.   Miscellaneous
              -------------

       (a)    No Right To Employment. No person shall have any claim or right to
be granted an Award, and the grant of an Award shall not be construed as giving
a Participant the right to continued employment. The Company expressly reserves
the right at any time to dismiss a Participant free from any liability or claim
under the Plan, except as expressly provided in the applicable Award.

       (b)    No Rights As Stockholder. Subject to the provisions of the
applicable Award, no Participant or Designated Beneficiary shall have any rights
as a stockholder with respect to any shares of Common Stock to be distributed
under the Plan until he or she becomes the holder thereof. A Participant to whom
Common Stock is awarded shall be considered the holder of the Stock at the time
of the Award except as otherwise provided in the applicable Award.

       (c)    Effective Date. Subject to the approval of the stockholders of the
Company, the Plan shall be effective on the Effective Date. Before such
approval, Awards may be made under the Plan expressly subject to such approval.

       (d)    Amendment of Plan. The Board may amend, suspend or terminate the
Plan or any portion thereof at any time, subject to any stockholder approval
that the Board determines to be necessary or advisable.

       (e)    Governing Law. The provisions of the Plan shall be governed by and
interpreted in accordance with the laws of Delaware.

                  ____________________________________________

       .      Plan adopted by the Board of Directors on May 19, 1993.
       .      Plan approved by the stockholders on May 19, 1993.
       .      Amendments adopted by the Board of Directors April 15, 1994 and
              approved by the Shareholders May 25, 1994.
       .      Amendments adopted by the Board of Directors April 15, 1996 and
              approved by the Shareholders May 23, 1996.

                                      -11-

<PAGE>
 
                                                                    Exhibit 10.2

                                                As amended through May 23, 1996.

                          DATAWARE TECHNOLOGIES, INC.

                        1993 Director Stock Option Plan
                        -------------------------------

     The purpose of this 1993 Director Stock Option Plan (the "Plan") of
Dataware Technologies, Inc. (the "Company") is to attract and retain highly
qualified non-employee directors of the Company and to encourage ownership of
stock of the Company by such Directors so as to provide additional incentives to
promote the success of the Company.

1.  Administration of the Plan.

     Grants of stock options under the Plan shall be automatic as provided in
Section 6.  However, all questions of interpretation with respect to the Plan
and options granted under it shall be determined by the Board of Directors of
the Company (the "Board") or by a committee consisting of one or more directors
appointed by the Board, and such determination shall be final and binding upon
all persons having an interest in the Plan.

2.  Persons Eligible to Participate in the Plan.

     All directors of the Company who are not employees of the Company or of any
subsidiary of the Company shall be eligible to participate in the Plan, unless
such director irrevocably elects not to participate.

3.  Shares Subject to the Plan.

     (a)  The aggregate number of shares of the Company's Common Stock, $.01 par
value (the "Common Stock"), that may be optioned under this Plan is 130,000
shares.  Shares issued under the Plan may consist in whole or in part of
authorized but unissued shares or treasury shares.

     (b)  In the event of a stock dividend, split-up, combination or
reclassification of shares, recapitalization or other similar capital change
relating to the Company's Common Stock, the maximum aggregate number and kind of
shares or securities of the Company as to which options may be granted under
this Plan and as to which options then outstanding shall be exercisable, and the
option price of such options shall be appropriately adjusted so that the
proportionate number of shares or other securities as to which options may be
granted and the proportionate interest of holders of outstanding options shall
be maintained as before the occurrence of such event.

     (c)  In the event of a consolidation or merger of the Company with another
corporation following which the Company's stockholders do not own a majority in
interest of the surviving or resulting corporation, or the sale or exchange of
all or substantially all of the assets of the Company, or a reorganization or
liquidation of the Company, any deferred exercise period shall be automatically
accelerated and each holder of an outstanding option

                                      -1-
<PAGE>
 
shall be entitled to receive upon exercise and payment in accordance with the
terms of the option the same shares, securities or property as he would have
been entitled to receive upon the occurrence of such event if he had been,
immediately prior to such event, the holder of the number of shares of Common
Stock purchasable under his or her option; provided, however, that in lieu of
the foregoing the Board may upon written notice to each holder of an outstanding
option or right under the Plan, provide that such option or right shall
terminate on a date not less than 20 days after the date of such notice unless
theretofore exercised.

     (d)  Whenever options under this Plan lapse or terminate or otherwise
become unexercisable the shares of Common Stock that were subject to such
options shall again be subjected to options under this Plan.  The Company shall
at all times while this Plan is in force reserve such number of shares of Common
Stock as will be sufficient to satisfy the requirements of this Plan.

4.  Non-Statutory Stock Options.

     All options granted under this Plan shall be non-statutory options not
entitled to special tax treatment under Section 422 of the Internal Revenue Code
of 1986, as amended (the "Code").

5.  Form of Options.

     Options granted hereunder shall be in substantially the form of the
attached Exhibit A or in such other form as the Board or any committee appointed
         ---------                                                              
pursuant to Section 1 above may from time to time determine.

6.  Grant of Options and Option Terms.

     (a)  Automatic Grant of Options.  (i) Immediately following the annual
meeting of stockholders each year, each non-employee director of the Company
newly elected at or continuing in office after such meeting shall automatically
be granted options to purchase 6,000 shares of Common Stock.  (ii) Immediately
following his or her election, each non-employee director of the Company newly
elected to the Board of Directors at any point during the year between annual
meetings of stockholders shall automatically be granted options to purchase
1,500 shares of Common Stock for each calendar quarter beginning before the date
of the next annual meeting of stockholders (for which purpose the next annual
meeting shall be deemed to be held on the same calendar date as the preceding
annual meeting).  No options shall be granted hereunder after ten years from the
date on which this Plan was initially approved and adopted by the Board.

     (b) Date of Grant.  The "Date of Grant" for options granted under this Plan
shall be (i) the date of the respective annual meeting of stockholders, for each
grant pursuant to clause (i) of subsection (a) and (ii) the date of the
respective director's election, for each grant pursuant to clause (ii) of
subsection (a).

     (c) Option Price.  The option price for each option granted under this Plan
shall be the current fair market value of a share of Common Stock of the
Company, which, for this

                                      -2-
<PAGE>
 
purpose, shall be (i) the initial public offering price of the Common Stock to
be sold pursuant to the Registration Statement, for the initial grants, and (ii)
the last sale price for the Company's Common Stock as reported by the National
Association of Securities Dealers Automated Quotations National Market System,
or the principal exchange on which the Common Stock is then traded, as the case
may be, for the business day immediately preceding the Date of Grant, for each
subsequent grant.

     (d)  Term of Option.  The term of each option granted under this Plan shall
be ten years from the Date of Grant.

     (e)  Exercisability of Options.  Options granted under this Plan shall
become exercisable, during the optionholder's term in office, with respect to
1,500 shares at the beginning of each calendar quarter following the Date of
Grant.

     (f)  General Exercise Terms.  Directors holding exercisable options under
this Plan who cease to serve as members of the Board may, during their lifetime,
exercise the rights they had under such options at the time they ceased being a
director for the full unexpired term of such option.  Any rights that have not
yet become exercisable shall terminate upon cessation of membership on the
Board.  Upon the death of a director, those entitled to do so shall have the
right, at any time within twelve months after the date of death, to exercise in
whole or in part any rights that were available to the director at the time of
his or her death.  The rights of the option holder may be exercised by the
holder's guardian or legal representative in the case of disability and by the
beneficiary designated by the holder in writing delivered to the Company or, if
none has been designated, by the holder's estate or his or her transferee on
death in accordance with this Plan, in the case of death.  Options granted under
the Plan shall terminate, and no rights thereunder may be exercised, after the
expiration of the applicable exercise period.  Notwithstanding the foregoing
provisions of this section, no rights under any options may be exercised after
the expiration of ten years from their Date of Grant.

     (g)  Method of Exercise and Payment.  Options may be exercised only by
written notice to the Company at its head office accompanied by payment of the
full option price for the shares of Common Stock as to which they are exercised.
The option price shall be paid in cash or by check or in shares of Common Stock
of the Company surrendered or withheld from the shares otherwise issuable upon
exercise, or in any combination thereof.  Outstanding shares of Common Stock
surrendered in payment of the option price shall have been held by the person
exercising the option for at least six months, unless otherwise permitted by the
Board.  The value of shares surrendered or withheld in payment of the option
price shall be their fair market value, as determined in accordance with Section
6(c) above, as of the date of exercise.  Upon receipt of such notice and
payment, the Company shall promptly issue and deliver to the optionee (or other
person entitled to exercise the option) a certificate or certificates for the
number of shares as to which the exercise is made.

     (h)  Non-transferability.  Options granted under this Plan shall not be
transferable by the holder thereof otherwise than by will or the laws of descent
and distribution or as permitted by Rule 16b-3 (or any successor provision)
under the Securities Exchange Act of 1934, as amended ("Rule 16b-3").

                                      -3-
<PAGE>
 
7.  Limitation of Rights.

     (a)  No Right to Continue as a Director.  Neither the Plan, nor the
granting of an option or any other action taken pursuant to the Plan, shall
constitute an agreement or understanding, express or implied, that the Company
will retain an option holder as a director for any period of time or at any
particular rate of compensation.

     (b)  No Stockholders' Rights for Options.  A director shall have no rights
as a stockholder with respect to the shares covered by options until the date
the director exercises such options and pays the option price to the Company,
and no adjustment will be made for dividends or other rights for which the
record date is prior to the date such option is exercised and paid for.

8.  Amendment or Termination.

     The Board may amend or terminate this Plan at any time, provided that, to
the extent necessary to comply with Rule 16b-3, this Plan shall not be amended
more than once every six months, other than to comport with changes in the Code,
ERISA or the rules thereunder.

9.  Stockholder Approval.

     This Plan is subject to approval by the stockholders of the Company by the
affirmative vote of the holders of a majority of the shares of Common Stock of
the Company present, or represented and entitled to vote, at a meeting duly held
in accordance with the laws of the State of Delaware.  In the event such
approval is not obtained, all options granted under this Plan shall be void and
without effect.

10.  Governing Law.

     This Plan shall be governed by and interpreted in accordance with the laws
of the State of Delaware.


________________________

 .   Initially adopted by Board of Directors May 19, 1993.
 .   Initially approved by Shareholders May 19, 1993.
 .   Amendments adopted by the Board of Directors April 3, 1995 and approved by
     the Shareholders May 17, 1995.
 .   Amendments adopted by the Board of Directors April 15, 1996 and approved by
     the Shareholders May 23, 1996.

                                      -4-

<PAGE>
 
                                                                    Exhibit 10.3
             DATAWARE TECHNOLOGIES, INC. 1993 EQUITY INCENTIVE PLAN

                  Incentive Stock Option Terms And Conditions
                  -------------------------------------------
                              (Executive Officers)

     1.  Plan Incorporated by Reference.  This Option is issued pursuant to the
         ------------------------------                                        
terms of the Plan and may be amended as provided in the Plan.  Capitalized terms
used and not otherwise defined in this certificate have the meanings given to
them in the Plan.  This certificate does not set forth all of the terms and
conditions of the Plan, which are incorporated herein by reference.  The
Committee administers the Plan and its determinations regarding the operation of
the Plan are final and binding.  Copies of the Plan may be obtained upon written
request without charge from the Company.

     2.  Option Price.  The price to be paid for each share of Common Stock
         ------------                                                      
issued upon exercise of the whole or any part of this Option is the Option Price
set forth on the face of this certificate.

     3.  Exercisability Schedule.  This Option may be exercised at any time and
         -----------------------                                               
from time to time up to the number of shares and in accordance with the
exercisability schedule set forth on the face of this certificate, but only for
the purchase of whole shares.  This Option may not be exercised as to any shares
after the Expiration Date.

     4.  Method of Exercise.  To exercise this Option, the Optionholder shall
         ------------------                                                  
deliver written notice of exercise to the Company specifying the number of
shares with respect to which the Option is being exercised accompanied by
payment of the Option Price for such shares in cash, by certified check or in
such other form, including shares of Common Stock of the Company valued at their
Fair Market Value on the date of delivery, as the Committee may at the time of
exercise approve.  Promptly following such notice, the Company will deliver to
the Optionholder a certificate representing the number of shares with respect to
which the Option is being exercised.

     5.  Rights as a Stockholder or Employee.  The Optionholder shall not have
         -----------------------------------                                  
any rights in respect of shares to which the Option shall not have been
exercised and payment made as provided above.  The Optionholder shall not have
any rights to continued employment by the Company or its Affiliates by virtue of
the grant of this Option.

     6.  Recapitalization, Mergers, Etc.  As provided in the Plan, in the event
         ------------------------------                                        
of corporate transactions affecting the Company's outstanding Common Stock, the
Committee shall equitably adjust the number and kind of shares subject to this
Option and the exercise price hereunder or make provision for a cash payment.
If such transaction involves a consolidation or merger of the Company with
another entity, the sale or exchange of all or substantially all of the assets
of the Company or a reorganization or liquidation of the Company, then in lieu
of the foregoing, the Committee may upon written notice to the Optionholder
provide that this Option shall terminate on a date not less than 20 days after
the date of such notice unless theretofore exercised.  In connection with such
notice, the Committee may in its discretion accelerate or waive any deferred
exercise period.  In any such event, the Optionholder shall have the following
rights in addition to those provided

                                      -1-
<PAGE>
 
elsewhere in these terms and conditions: (i) to exercise the rights available
hereunder at the time of termination of the Optionholder's employment at any
time until the close of business on the 30th day after the last day of any
period during which the Optionholder is prevented from selling shares of Common
Stock by securities or accounting rules applicable to such corporate transaction
(but not beyond the Expiration Date), and (ii) during such period, to pay the
Option Price for exercise of this Option in whole or in part in shares of Common
Stock (including shares of any successor corporation that have been substituted
or exchanged for the Common Stock), which may be previously owned shares or
shares retained from the shares otherwise issuable upon such exercise, valued at
their Fair Market Value on the date of delivery or retention.

     7.  Option Not Transferable.  This Option is not transferable by the
         -----------------------                                         
Optionholder otherwise than by will or the laws of descent and distribution, and
is exercisable, during the Optionholder's lifetime, only by the Optionholder.
The naming of a Designated Beneficiary does not constitute a transfer.

     8.  Exercise of Option After Termination of Employment.  If the
         --------------------------------------------------         
Optionholder's employment with (a) the Company, (b) an Affiliate, or (c) a
corporation (or parent or subsidiary corporation of such corporation) issuing or
assuming a stock option in a transaction to which section 424(a) of the Code
applies, is terminated for any reason other than by disability (within the
meaning of section 22(e)(3) of the Code) or death, the Optionholder may exercise
the rights which were available to the Optionholder at the time of such
termination only within three months from the date of termination.  If
Optionholder's employment is terminated as a result of disability, such rights
may be exercised within twelve months from the date of termination.  Upon the
death of the Optionholder, his or her Designated Beneficiary shall have the
right, at any time within twelve months after the date of death, to exercise in
whole or in part any rights that were available to the Optionholder at the time
of death.  Notwithstanding the foregoing, no rights under this Option may be
exercised after the Expiration Date.

     9.  Compliance with Securities Laws.  It shall be a condition to the
         -------------------------------                                 
Optionholder's right to purchase shares of Common Stock hereunder that the
Company may, in its discretion, require (a) that the shares of Common Stock
reserved for issue upon the exercise of this Option shall have been duly listed,
upon official notice of issuance, upon any national securities exchange or
automated quotation system on which the Company's Common Stock may then be
listed or quoted, (b) that either (i) a registration statement under the
Securities Act of 1933 with respect to the shares shall be in effect, or (ii) in
the opinion of counsel for the Company, the proposed purchase shall be exempt
from registration under that Act and the Optionholder shall have made such
undertakings and agreements with the Company as the Company may reasonably
require, and (c) that such other steps, if any, as counsel for the Company shall
consider necessary to comply with any law applicable to the issue of such shares
by the Company shall have been taken by the Company or the Optionholder, or
both.  The certificates representing the shares purchased under this Option may
contain such legends as counsel for the Company shall consider necessary to
comply with any applicable law.

                                      -2-
<PAGE>
 
     10.  Payment of Taxes.  The Optionholder shall pay to the Company, or make
          ----------------                                                     
provision satisfactory to the Company for payment of, any taxes required by law
to be withheld with respect to the exercise of this Option.  The Committee may,
in its discretion, require any other Federal or state taxes imposed on the sale
of the shares to be paid by the Optionholder.  In the Committee's discretion,
such tax obligations may be paid in whole or in part in shares of Common Stock,
including shares retained from the exercise of this Option, valued at their Fair
Market Value on the date of delivery.  The Company and its Affiliates may, to
the extent permitted by law, deduct any such tax obligations from any payment of
any kind otherwise due to the Optionholder.

     11.  Notice of Sale of Shares Required.  The Optionholder agrees to notify
          ---------------------------------                                    
the Company in writing within 30 days of the disposition of any shares purchased
upon exercise of this Option if such disposition occurs within two years of the
date of the grant of this Option or within one year after such purchase.

                                                                Approved 4-15-96

                                      -3-

<PAGE>
 
                                                                    Exhibit 10.4
             DATAWARE TECHNOLOGIES, INC. 1993 EQUITY INCENTIVE PLAN

                  Incentive Stock Option Terms And Conditions
                  -------------------------------------------
                       (Kurt Mueller; Jeffrey O. Nyweide)

     1.  Plan Incorporated by Reference.  This Option is issued pursuant to the
         ------------------------------                                        
terms of the Plan and may be amended as provided in the Plan.  Capitalized terms
used and not otherwise defined in this certificate have the meanings given to
them in the Plan.  This certificate does not set forth all of the terms and
conditions of the Plan, which are incorporated herein by reference.  The
Committee administers the Plan and its determinations regarding the operation of
the Plan are final and binding.  Copies of the Plan may be obtained upon written
request without charge from the Company.

     2.  Option Price.  The price to be paid for each share of Common Stock
         ------------                                                      
issued upon exercise of the whole or any part of this Option is the Option Price
set forth on the face of this certificate.

     3.  Exercisability Schedule.  This Option may be exercised at any time and
         -----------------------                                               
from time to time up to the number of shares and in accordance with the
exercisability schedule set forth on the face of this certificate, but only for
the purchase of whole shares.  This Option may not be exercised as to any shares
after the Expiration Date.

     4.  Method of Exercise.  To exercise this Option, the Optionholder shall
         ------------------                                                  
deliver written notice of exercise to the Company specifying the number of
shares with respect to which the Option is being exercised accompanied by
payment of the Option Price for such shares in cash, by certified check or in
such other form, including shares of Common Stock of the Company valued at their
Fair Market Value on the date of delivery, as the Committee may at the time of
exercise approve.  Promptly following such notice, the Company will deliver to
the Optionholder a certificate representing the number of shares with respect to
which the Option is being exercised.

     5.  Rights as a Stockholder or Employee.  The Optionholder shall not have
         -----------------------------------                                  
any rights in respect of shares to which the Option shall not have been
exercised and payment made as provided above.  The Optionholder shall not have
any rights to continued employment by the Company or its Affiliates by virtue of
the grant of this Option.

     6.  Recapitalization, Mergers, Etc.  As provided in the Plan, in the event
         ------------------------------                                        
of corporate transactions affecting the Company's outstanding Common Stock, the
Committee shall equitably adjust the number and kind of shares subject to this
Option and the exercise price hereunder or make provision for a cash payment.
If such transaction involves a consolidation or merger of the Company with
another entity, the sale or exchange of all or substantially all of the assets
of the Company or a reorganization or liquidation of the Company, then in lieu
of the foregoing, the Committee may upon written notice to the Optionholder
provide that this Option shall terminate on a date not less than 20 days after
the date of such notice unless theretofore exercised.  In connection with such
notice, the Committee may in its discretion accelerate or waive any deferred
exercise period.  In any such event, the Optionholder shall have the following
rights in addition to those provided elsewhere in these terms and conditions:
(i) to

                                      -1-
<PAGE>
 
exercise the rights available hereunder at the time of termination of the
Optionholder's employment at any time until the close of business on the 30th
day after the last day of any period during which the Optionholder is prevented
from selling shares of Common Stock by securities or accounting rules applicable
to such corporate transaction (but not beyond the Expiration Date), and (ii)
during such period, to pay the Option Price for exercise of this Option in whole
or in part in shares of Common Stock (including shares of any successor
corporation that have been substituted or exchanged for the Common Stock), which
may be previously owned shares or shares retained from the shares otherwise
issuable upon such exercise, valued at their Fair Market Value on the date of
delivery or retention.  Upon a Change in Control of the Company (as defined in
the Plan), this Option shall become exercisable in full, notwithstanding the
other terms hereof; provided that no rights hereunder may be exercised after the
Expiration Date.

     7.  Option Not Transferable.  This Option is not transferable by the
         -----------------------                                         
Optionholder otherwise than by will or the laws of descent and distribution, and
is exercisable, during the Optionholder's lifetime, only by the Optionholder.
The naming of a Designated Beneficiary does not constitute a transfer.

     8.  Exercise of Option After Termination of Employment.  If the
         --------------------------------------------------         
Optionholder's employment with (a) the Company, (b) an Affiliate, or (c) a
corporation (or parent or subsidiary corporation of such corporation) issuing or
assuming a stock option in a transaction to which section 424(a) of the Code
applies, is terminated for any reason other than by disability (within the
meaning of section 22(e)(3) of the Code) or death, the Optionholder may exercise
the rights which were available to the Optionholder at the time of such
termination only within three months from the date of termination.  If
Optionholder's employment is terminated as a result of disability, such rights
may be exercised within twelve months from the date of termination.  Upon the
death of the Optionholder, his or her Designated Beneficiary shall have the
right, at any time within twelve months after the date of death, to exercise in
whole or in part any rights that were available to the Optionholder at the time
of death.  Notwithstanding the foregoing, no rights under this Option may be
exercised after the Expiration Date.

     9.  Compliance with Securities Laws.  It shall be a condition to the
         -------------------------------                                 
Optionholder's right to purchase shares of Common Stock hereunder that the
Company may, in its discretion, require (a) that the shares of Common Stock
reserved for issue upon the exercise of this Option shall have been duly listed,
upon official notice of issuance, upon any national securities exchange or
automated quotation system on which the Company's Common Stock may then be
listed or quoted, (b) that either (i) a registration statement under the
Securities Act of 1933 with respect to the shares shall be in effect, or (ii) in
the opinion of counsel for the Company, the proposed purchase shall be exempt
from registration under that Act and the Optionholder shall have made such
undertakings and agreements with the Company as the Company may reasonably
require, and (c) that such other steps, if any, as counsel for the Company shall
consider necessary to comply with any law applicable to the issue of such shares
by the Company shall have been taken by the Company or the Optionholder, or
both.  The certificates representing the shares purchased under this Option may
contain such legends as counsel for the Company shall consider necessary to
comply with any applicable law.

                                      -2-
<PAGE>
 
     10.  Payment of Taxes.  The Optionholder shall pay to the Company, or make
          ----------------                                                     
provision satisfactory to the Company for payment of, any taxes required by law
to be withheld with respect to the exercise of this Option.  The Committee may,
in its discretion, require any other Federal or state taxes imposed on the sale
of the shares to be paid by the Optionholder.  In the Committee's discretion,
such tax obligations may be paid in whole or in part in shares of Common Stock,
including shares retained from the exercise of this Option, valued at their Fair
Market Value on the date of delivery.  The Company and its Affiliates may, to
the extent permitted by law, deduct any such tax obligations from any payment of
any kind otherwise due to the Optionholder.

     11.  Notice of Sale of Shares Required.  The Optionholder agrees to notify
          ---------------------------------                                    
the Company in writing within 30 days of the disposition of any shares purchased
upon exercise of this Option if such disposition occurs within two years of the
date of the grant of this Option or within one year after such purchase.

                                                                Approved 4-15-96

                                      -3-

<TABLE> <S> <C>

<PAGE>
 
<ARTICLE> 5
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   6-MOS
<FISCAL-YEAR-END>                          DEC-31-1996
<PERIOD-START>                             JAN-01-1996
<PERIOD-END>                               JUN-30-1996
<CASH>                                           5,250
<SECURITIES>                                     5,031
<RECEIVABLES>                                    9,265
<ALLOWANCES>                                       745
<INVENTORY>                                        138
<CURRENT-ASSETS>                                17,028
<PP&E>                                          12,304
<DEPRECIATION>                                   5,372
<TOTAL-ASSETS>                                  36,711
<CURRENT-LIABILITIES>                           16,349
<BONDS>                                              0
                                0
                                          0
<COMMON>                                        37,380
<OTHER-SE>                                    (17,018)
<TOTAL-LIABILITY-AND-EQUITY>                    36,711
<SALES>                                         16,805
<TOTAL-REVENUES>                                16,805
<CGS>                                            9,982
<TOTAL-COSTS>                                    9,982
<OTHER-EXPENSES>                                18,290
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                  10
<INCOME-PRETAX>                               (15,275)
<INCOME-TAX>                                   (3,003)
<INCOME-CONTINUING>                           (12,272)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                  (12,272)
<EPS-PRIMARY>                                   (1.91)
<EPS-DILUTED>                                   (1.91)
        

</TABLE>


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