CELLULAR TECHNICAL SERVICES CO INC
DEF 14A, 2000-04-28
COMPUTER INTEGRATED SYSTEMS DESIGN
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________________________________________________________________________________

                            SCHEDULE 14A INFORMATION
                PROXY STATEMENT PURSUANT TO SECTION 14(a) OF THE
                        SECURITIES EXCHANGE ACT OF 1934

Filed by the Registrant [x]

Filed by a party other than the Registrant [ ]

Check the appropriate box:

[ ] Preliminary Proxy Statement

[ ] Confidential, for Use of the Commission Only (as permitted by Rule
14a-6(e)(2))

[x] Definitive Proxy Statement

[ ] Definitive Additional Materials

[ ] Soliciting Material Pursuant to 'SS'240.14a-11(c) or 'SS'240.14a-12

                    CELLULAR TECHNICAL SERVICE COMPANY, INC.
                (NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

                    ----------------------------------------

    (NAME OF PERSON(S) FILING PROXY STATEMENT, IF OTHER THAN THE REGISTRANT)

Payment of Filing Fee (Check the appropriate box):

[x] No fee required

[ ] Fee computed on table below per Exchange Act Rules 14a-6(i)(1) and 0-11

    1) Title of each class of securities to which transaction applies:

    2) Aggregate number of securities to which transaction applies:

    3) Per unit price or other underlying value of transaction computed pursuant
       to Exchange Act Rule 0-11 (Set forth the amount on which the filing fee
       is calculated and state how it was determined):

   4) Proposed maximum aggregate value of transaction:

   5) Total fee paid:

[ ] Fee paid previously with preliminary materials.

[ ] Check box if any part of the fee is offset as provided by Exchange Act Rule
    0-11(a)(2) and identify the filing for which the offsetting fee was paid
    previously. Identify the previous filing by registration statement number,
    or the Form or Schedule and the date of its filing.

    1) Amount Previously Paid:

    2) Form, Schedule or Registration Statement No.:

    3) Filing Party:

    4) Date Filed:

________________________________________________________________________________




<PAGE>
                   CELLULAR TECHNICAL SERVICES COMPANY, INC.
                    NOTICE OF ANNUAL MEETING OF STOCKHOLDERS
                           TO BE HELD ON JUNE 8, 2000

To Our Stockholders:

    You are cordially invited to attend the 2000 Annual Meeting of Stockholders
of Cellular Technical Services Company, Inc., a Delaware corporation (the
'Company'), which will be held at the Company's New York office, 20 East Sunrise
Highway, Suite 201, Valley Stream, New York, on Thursday, June 8, 2000, at
10:00 a.m. local time, for the following purposes:

        1. To elect one (1) Class III director to the Company's Board of
    Directors to hold office until the Company's third Annual Meeting of
    Stockholders following his or her election and until his or her successor is
    duly elected and qualified;

        2. To approve a proposal to amend the Company's 1996 Stock Option Plan
    to increase the number of shares available for issuance upon exercise of
    options granted and to be granted thereunder from 185,000 shares to 335,000
    shares;

        3. To approve a proposal to amend the Company's 1993 Non-Employee
    Director Stock Option Plan to increase the number of shares available for
    issuance upon exercise of options granted and to be granted thereunder from
    30,000 shares to 70,000 shares; and

        4. To transact such other business as may properly come before the
    Annual Meeting and any adjournments or postponements thereof.

    The foregoing items of business are more fully described in the accompanying
Proxy Statement. The Board of Directors has set the close of business on
April 28, 2000 as the record date for determining those stockholders entitled to
notice of, and to vote at, the Annual Meeting and any adjournments or
postponements thereof.

                                               By Order of the Board of
                                                   Directors


                                               Kyle R. Sugamele
                                               Vice President and Corporate
                                                   Secretary

Seattle, Washington
April 28, 2000


 ------------------------------------------------------------------
                           IMPORTANT NOTE
    WHETHER OR NOT YOU EXPECT TO ATTEND THE MEETING, PLEASE
    MARK, SIGN AND DATE THE ENCLOSED PROXY CARD AND RETURN IT AS
    PROMPTLY AS POSSIBLE IN THE ENCLOSED RETURN ENVELOPE. No
    postage is required if mailed in the United States. This
    will ensure the presence of a quorum at the meeting and save
    the Company the expense and extra work of additional
    solicitation. Sending your Proxy Card will not prevent you
    from attending the meeting, revoking your proxy, and voting
    your stock in person.
 ------------------------------------------------------------------






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                   CELLULAR TECHNICAL SERVICES COMPANY, INC.
                         ANNUAL MEETING OF STOCKHOLDERS
                           TO BE HELD ON JUNE 8, 2000

                          ----------------------------
                                PROXY STATEMENT
                          ----------------------------

    This Proxy Statement is furnished in connection with the solicitation by the
Board of Directors of Cellular Technical Services Company, Inc., a Delaware
corporation (the 'Company'), of proxies from the holders of the Company's common
stock, par value $.001 per share (the 'Common Stock'), for use at the Annual
Meeting of Stockholders of the Company to be held at the Company's New York
office, 20 East Sunrise Highway, Suite 201, Valley Stream, New York, on
Thursday, June 8, 2000, at 10:00 a.m. local time, and at any adjournments or
postponements thereof (the 'Annual Meeting'). The mailing address of the
principal office of the Company is 2401 Fourth Avenue, Suite 400, Seattle,
Washington 98121.

    This Proxy Statement and the accompanying Notice of Annual Meeting and proxy
are first being sent to stockholders on or about May 8, 2000. Stockholders are
encouraged to review the information provided herein in conjunction with the
Company's Annual Report to Stockholders for the year ended December 31, 1999, a
copy of which also accompanies this Proxy Statement.

                         BUSINESS AT THE ANNUAL MEETING

    At the Annual Meeting, the Company's stockholders will consider and vote
upon the following matters:

        1. The election of one (1) Class III director to the Company's Board of
    Directors to hold office until the Company's third Annual Meeting of
    Stockholders following his or her election and until his or her successor is
    duly elected and qualified;

        2. A proposal to amend the Company's 1996 Stock Option Plan to increase
    the number of shares available for issuance upon exercise of options granted
    thereunder from 185,000 shares to 335,000 shares ('1996 Plan Amendment
    Proposal');

        3. A proposal to amend the Company's 1993 Non-Employee Director Stock
    Option Plan to increase the number of shares available for issuance upon
    exercise of options granted thereunder from 30,000 shares to 70,000 shares
    ('1993 Plan Amendment Proposal'); and

        4. The transaction of such other business as may properly come before
    the Annual Meeting and any adjournments or postponements thereof.

                    VOTING RIGHTS AND SOLICITATION OF PROXY

STOCKHOLDERS ENTITLED TO VOTE

    The Board of Directors has set the close of business on April 28, 2000 as
the record date (the 'Record Date') for determining stockholders of the Company
entitled to notice of, and to vote at, the Annual Meeting. Each share of Common
Stock outstanding on the Record Date is entitled to one vote at the Annual
Meeting on each matter submitted to stockholders for approval at the Annual
Meeting. As of April 17, 2000, there were 2,281,969 shares of Common Stock
issued and outstanding.

VOTING IN PERSON OR BY PROXY

    All shares of Common Stock represented by a properly executed and returned
proxy will be voted at the Annual Meeting and, when instructions are given by
the stockholder and not properly revoked, will be voted in accordance with those
instructions. If a proxy is executed and returned, but no specific instructions
are given, the shares of Common Stock represented by such proxy will be voted in
favor of each of the following: (i) the election of the Class III director
nominee described in this Proxy Statement; (ii) approval of the 1996 Plan
Amendment Proposal; and (iii) approval of the 1993 Plan

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Amendment Proposal. Executing and returning a proxy will not limit a
stockholder's right to attend the Annual Meeting, or otherwise prevent a
stockholder from properly revoking such proxy and voting the shares of Common
Stock represented by such proxy in person at the Annual Meeting.

REVOCATION OF PROXY

    A stockholder giving a proxy has the power to revoke it at any time prior to
its exercise by any of the following methods: (i) by delivering a written
revocation or properly executed proxy bearing a later date to the Company's
Corporate Secretary received at the Company's principal office, 2401 Fourth
Avenue, Suite 400, Seattle, Washington 98121, no later than the last business
day prior to the date of the Annual Meeting; or (ii) if the stockholder attends
the Annual Meeting in person, by delivering a written revocation to an inspector
of election at the Annual Meeting or voting by ballot at the Annual Meeting.
Attendance at the Annual Meeting will not, in itself, constitute revocation of a
previously granted proxy.

SOLICITATION OF PROXY

    The proxy accompanying this Proxy Statement is solicited on behalf of the
Company's Board of Directors. Proxies may be solicited by officers, directors,
and employees of the Company, none of whom will receive any additional
compensation for their services. Such solicitations may be made personally or by
mail, facsimile, telephone, courier, Internet transmission, or other like
manner. The cost of preparing, assembling, and mailing this Proxy Statement and
the accompanying Notice of Annual Meeting and proxy is to be borne by the
Company. The Company also may request banks, brokers, and other custodians,
nominees, and fiduciaries to forward copies of the proxy material to their
principals and to request authority for the execution of proxies. The Company
may reimburse such persons for their expenses in so doing.

                         QUORUM AND VOTING REQUIREMENTS

QUORUM

    The attendance, in person or by a properly executed and returned proxy, of
the holders of a majority of the outstanding shares of Common Stock entitled to
vote at the Annual Meeting is necessary to constitute a quorum for the actions
proposed at the Annual Meeting. Proxies submitted which contain abstentions or
broker 'non-votes' will be deemed present at the Annual Meeting in determining
the presence of a quorum. A broker 'non-vote' occurs when a nominee holding
shares of Common Stock for a beneficial owner does not vote on a particular
proposal in person or by proxy, usually because the nominee does not have
discretionary voting power with respect to that item and has not received timely
instructions from the beneficial owner.

VOTE REQUIRED

    Each share of Common Stock entitles the holder to one vote on each proposal
submitted to a vote of the stockholders at the Annual Meeting. Shares subject to
abstention with respect to any matter are considered shares entitled to, and
voted, with respect to that matter. Shares subject to broker non-votes with
respect to any matter are not considered as shares entitled to vote with respect
to that matter.

    Directors are elected by a plurality of votes of the shares of Common Stock
represented in person or by proxy at the Annual Meeting. Thus, for the election
of the Class III director, and assuming that a quorum is present, the nominee
who receives the greatest number of votes cast with respect to that class will
be elected as the Class III director. Stockholders may vote in favor of the
nominee or withhold their votes as to the nominee. Checking the box that
withholds authority to vote for the nominee is the equivalent of abstaining.
Abstentions and broker non-votes will not have the effect of votes in favor of
or in opposition to the election of a director.

    The affirmative vote of the majority of shares of Common Stock represented,
in person or by proxy, at the Annual Meeting will be required for approval of
the 1996 Plan Amendment Proposal, the 1993 Plan Amendment Proposal, and any
other matter that is being submitted to a vote of the


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stockholders. Because such affirmative vote is required for each of these
proposals, abstentions will have the effect of votes 'against' these proposals,
but broker non-votes will not affect the results of the voting on these
proposals.

                   PROPOSAL 1: ELECTION OF CLASS III DIRECTOR

    The Board of Directors of the Company is divided into three classes,
pursuant to the Company's Restated Certificate of Incorporation and Bylaws. The
term of office of Class III directors expires at the Company's 2000 Annual
Meeting of Stockholders, and the term of office of Class I and II directors
expires at the Company's 2001 and 2002 Annual Meetings of Stockholders,
respectively. Directors elected to succeed those whose terms expire are elected
to a term of office expiring at the third Annual Meeting of Stockholders
following their election and, in each case, until his or her successor is
elected and qualified.

    One director of the Company is to be elected as a Class III director at the
Annual Meeting, to hold office for a term expiring at the Company's 2003 Annual
Meeting of Stockholders and until his or her successor is elected and qualified.
The Company's current Class III director, Stephen Katz, has been nominated to be
reelected as the Class III director at the Annual Meeting. Such nominee has
indicated that he is willing and able to serve as a Class III director. In the
event that the nominee is unable to accept election, or if any other unforeseen
contingency should arise, each properly executed and returned proxy that does
not direct otherwise will be voted for such other person(s) as may be designated
by the Board of Directors. If a proxy is executed and returned, but no specific
instructions are given, the shares of Common Stock represented by such proxy
will be voted in favor of the Class III director nominee identified above.

                 THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS
                   A VOTE 'FOR' THE NOMINEE IDENTIFIED ABOVE.

CURRENT MEMBERS OF THE BOARD OF DIRECTORS

    The Company's Restated Certificate of Incorporation provides that the number
of directors constituting the Company's Board of Directors shall be not less
than three nor more than fifteen, as determined by the Company's Bylaws. The
Company's Bylaws provide that the number of directors shall be fixed from time
to time by the Board of Directors or the Company's stockholders. The Board of
Directors has fixed at three the number of directors that will constitute the
Board for the ensuing year.

    The current directors of the Company and their respective classes and terms
of office are as set forth below. Biographical information for the directors is
provided elsewhere in this Proxy Statement.

<TABLE>
<CAPTION>
                                                                     TERM
                      DIRECTOR                         CLASS      EXPIRES AT
                      --------                         -----      ----------
<S>                                                    <C>    <C>
Stephen Katz.........................................   III   2000 Annual Meeting
James Porter.........................................     I   2001 Annual Meeting
Lawrence Schoenberg..................................    II   2002 Annual Meeting
</TABLE>

MEETINGS AND COMMITTEES OF THE BOARD OF DIRECTORS

    During the year ended December 31, 1999, the Board of Directors held three
meetings and took certain actions on two other occasions by written consent.
During 1999, no director attended fewer than 75% of the aggregate of: (i) the
number of meetings of the Board of Directors held during the period he or she
served on the Board; and (ii) the number of meetings of committees of the Board
of Directors held during the period he or she served on such committees.

    The Board of Directors has a standing Compensation and Stock Option
Committee. This committee reviews and approves the compensation, bonus, and
stock option grants of all officers of the Company, reviews guidelines for
compensation, bonus, and stock option grants for non-officer employees, and has
authority and control over the administration of the Company's stock option
plans.

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This committee currently consists of Messrs. Porter (Chairman) and Schoenberg.
During 1999, this committee held one meeting and took certain actions on one
other occasion by written consent.

    The Board of Directors has a standing Audit Committee, which has various
functions including oversight and review of accounting matters. This committee
currently consists of Messrs. Schoenberg (Chairman) and Porter. This committee
held one meeting in 1999.

DIRECTOR COMPENSATION

    Each director who is not an officer or employee of the Company receives
$1,000 per board meeting attended and $500 per committee meeting attended, with
minimum compensation equal to $8,500 per year for such attendance, and is
reimbursed for his out-of-pocket expenses incurred in connection with attendance
at meetings or other Company business. In addition, beginning in 2000, each
director is eligible to participate in the Company's company-wide bonus program,
which is based on Company performance and goals.

    In December 1993, the Company adopted the 1993 Non-Employee Director Stock
Option Plan ('1993 Plan') pursuant to which each person who is not a salaried
employee of the Company who first becomes a director after December 29, 1993
shall be granted on the date he first becomes a director an option to purchase
2,000 shares of Common Stock and on January 2 of each year beginning with
January 2, 1994, each person who is not a salaried employee of the Company and
is then a director shall be granted an option to purchase an additional 1,200
shares of Common Stock. In addition, the 1993 Plan authorizes the Board of
Directors to approve additional stock option grants to such non-employee
directors. The exercise price of each share of Common Stock under any option
granted under the 1993 Plan shall be equal to the fair market value of a share
of Common Stock on the date the option is granted.

COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

    The Compensation and Stock Option Committee of the Board of Directors
consists of Messrs. Porter (Chairman) and Schoenberg. Neither of such committee
members is or has been an officer or employee of the Company. No interlocking
relationship exists between the Company's Board of Directors (or the members of
the Compensation and Stock Option Committee) and the board of directors (or
compensation committee or other board committee performing equivalent functions)
of any other company.

                PROPOSAL 2: AMENDMENT OF 1996 STOCK OPTION PLAN

    In March 2000, the Company's Board of Directors adopted a resolution,
subject to approval by the Company's stockholders, to amend the Company's 1996
Stock Option Plan (the '1996 Plan') to increase the number of shares of Common
Stock available for issuance upon exercise of options under such plan from
185,000 shares to 335,000 shares.

    The primary purpose of the 1996 Plan is to provide additional incentives to
attract and retain quality employees and other persons who provide services for
the Company by encouraging their stock ownership in the Company. The Board of
Directors regards the number of shares presently available for grant under the
1996 Plan as insufficient to carry out the purposes of the 1996 Plan in the
future, and believes that the availability of additional shares is important to
the future success and growth of the Company. The Compensation and Stock Option
Committee of the Board of Directors has not made any determinations as to the
grant of any options which would be covered by the proposed amendment to the
1996 Plan.

                 THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS
                 A VOTE 'FOR' THE 1996 PLAN AMENDMENT PROPOSAL.

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THE 1996 PLAN

    Provided below is summary of certain material features of the 1996 Plan. The
summary does not purport to be complete and is qualified in its entirety by
reference to the text of the 1996 Plan, a copy of which is set forth in the
Company's Proxy Statement for the 1997 Annual Meeting of Stockholders on file
with the Securities and Exchange Commission ('SEC'), and to an amendment to the
1996 Plan, the text of which is on file with the SEC. The Company will furnish,
upon payment of a reasonable fee to cover reproduction and mailing expenses, a
copy of the 1996 Plan requested by any person solicited hereunder.

SHARES SUBJECT TO THE PLAN AND ELIGIBILITY

    The 1996 Plan currently authorizes the grant of options to purchase a
maximum of 185,000 shares of the Company's Common Stock (subject to adjustment
as described below) to employees (including officers and directors who are
employees) of and consultants to the Company. Upon expiration, cancellation or
termination of unexercised options, the shares of the Company's Common Stock
subject to such options will again be available for the grant of options under
the 1996 Plan. As of April 17, 2000, options to purchase an aggregate of 88,828
shares of Common Stock have been granted and/or have been exercised under the
1996 Plan. The proposed amendment to the 1996 Plan would increase the number of
shares of Common Stock available for issuance upon exercise of options under the
1996 Plan from 185,000 shares to 335,000 shares.

    As of April 17, 2000, options to purchase an aggregate of 77,702 shares of
Common Stock have been granted and remain unexercised under the Company's 1991
Non-Qualified Stock Option Plan and 1991 Qualified Stock Option Plan
(collectively, the '1991 Plans'). Upon implementation of the 1996 Plan in June
1996, the Company ceased the granting of any new options under the 1991 Plans.

TYPE OF OPTIONS

    Options granted under the 1996 Plan may either be incentive stock options
('ISOs'), within the meaning of Section 422 of the Internal Revenue Code of
1986, as amended (the 'Code'), or nonqualified stock options which do not
qualify as ISOs ('NQSOs').

ADMINISTRATION

    The 1996 Plan is administered by a committee of the Board of Directors (the
'Committee') consisting of at least two members of the Board, each of whom is a
'non-employee director' within the meaning of Rule 16b-3 promulgated under the
Exchange Act. It is also intended that each member of the Committee will be an
'outside director' within the meaning of Section 162(m) of the Code. The current
members of the Committee are James Porter and Lawrence Schoenberg.

    Among other things, the Committee is empowered to determine, within the
express limits contained in the 1996 Plan: the employees and consultants to be
granted options, the times when options shall be granted, whether an option is
to be an ISO or a NQSO, the number of shares of Common Stock to be subject to
each option, the exercise price of each option, the term of each option, the
date each option shall become exercisable as well as any terms, conditions or
installments relating to the exercisability of each option, whether and under
what conditions to accelerate the date of exercise of any option or installment,
the form of payment of the exercise price, the amount, if any, required to be
withheld with respect to an option, and modifications to an option (with the
consent of the optionee). The Committee is also authorized to prescribe, amend
and rescind rules and regulations relating to the 1996 Plan and to make all
other determinations necessary or advisable for administering the 1996 Plan and
to construe the 1996 Plan.

TERMS AND CONDITIONS OF OPTIONS

    Options granted under the 1996 Plan will be subject to, among other things,
the following terms and conditions:

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        (a) The exercise price of each option is determined by the Committee;
    provided, however, that the exercise price of an ISO may not be less than
    the fair market value of the Company's Common Stock on the date of grant
    (110% of such fair market value if the optionee owns, or is deemed to own,
    more than 10% of the voting power of the Company).

        (b) Options may be granted for terms determined by the Committee;
    provided, however, that the term of an ISO may not exceed 10 years (5 years
    if the optionee owns, or is deemed to own, more than 10% of the voting power
    of the Company).

        (c) The maximum number of shares of the Company's Common Stock for which
    options may be granted to an employee in any calendar year is 40,000. In
    addition, the aggregate fair market value of shares with respect to which
    ISOs may be granted to an employee which are exercisable for the first time
    during any calendar year may not exceed $100,000.

        (d) The exercise price of each option is payable in full upon exercise
    or, if the applicable stock option contract ('Contract') entered into by the
    Company with an optionee permits, in installments. Payment of the exercise
    price of an option may be made in cash, certified check, or, if the
    applicable Contract permits, in shares of the Company's Common Stock or any
    combination thereof.

        (e) Options may not be transferred other than by will or by the laws of
    descent and distribution, and may be exercised during the optionee's
    lifetime only by the optionee or his or her legal representatives.

        (f) Except as may otherwise be provided in the applicable Contract, if
    the optionee's relationship with the Company as an employee or consultant is
    terminated for any reason (other than the death or disability of the
    optionee), the option may be exercised, to the extent exercisable at the
    time of termination of such relationship, within three months thereafter,
    but in no event after the expiration of the term of the option. However, if
    the relationship was terminated either for cause (as defined in the 1996
    Plan) or without the consent of the Company, the option will terminate
    immediately. In the case of the death of an optionee while an employee or
    consultant (or, generally, within three months after termination of such
    relationship, or within one year after termination of such relationship by
    reason of disability), except as otherwise provided in the Contract, his or
    her legal representative or beneficiary may exercise the option, to the
    extent exercisable on the date of death, within one year after such date,
    but in no event after the expiration of the term of the option. Except as
    otherwise provided in the Contract, an optionee whose relationship with the
    Company was terminated by reason of his or her disability may exercise the
    option, to the extent exercisable at the time of such termination, within
    one year thereafter, but not after the expiration of the term of the option.
    Options are not affected by a change in the status of an optionee so long as
    he or she continues to be an employee of, or a consultant to, the Company.

        (g) The Company may withhold cash and/or shares of the Company's Common
    Stock having an aggregate value equal to the amount which the Company
    determines is necessary to meet its obligations to withhold any federal,
    state and/or local taxes or other amounts incurred by reason of the grant or
    exercise of an option, its disposition or the disposition of shares acquired
    upon the exercise of the option. Alternatively, the Company may require the
    optionee to pay the Company such amount, in cash, promptly upon demand.

ADJUSTMENT IN EVENT OF CAPITAL CHANGES

    Appropriate adjustments will be made in the number and kind of shares
available under the 1996 Plan, in the number and kind of shares subject to each
outstanding option and the exercise prices of such options, as well as the
limitation on the number of shares that may be granted to any employee in any
calendar year, in the event of any change in the Company's Common Stock by
reason of any stock dividend, split-up, spin off, combination, reclassification,
recapitalization, merger in which the Company is not the surviving corporation,
exchange of shares or the like. In the event of (a) the liquidation or
dissolution of the Company, or (b) a merger in which the Company is not the
surviving corporation or a consolidation, any outstanding options shall
terminate upon the earliest of any such event, unless other

                                       6



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provision is made therefor on the transaction. The Company shall give each
optionee at least 20 days prior notice of any such transaction, advising the
optionee of the impact of the transaction on his option.

DURATION AND AMENDMENT OF THE PLAN

    No option may be granted under the 1996 Plan after April 23, 2006. Subject
to certain conditions, the Board of Directors may at any time terminate or amend
the 1996 Plan; provided, however, that, without the approval of the Company's
stockholders, no amendment may be made which would (a) except as a result of the
anti-dilution adjustments described above, increase the maximum number of shares
available for the grant of options, or increase the maximum number of options
that may be granted to an employee in any calendar year, or (b) change the
eligibility requirements for persons who may receive options. No termination or
amendment may adversely affect the rights of an optionee with respect to an
outstanding option without the optionee's consent.

FEDERAL INCOME TAX TREATMENT

    The following is a general summary of the federal income tax consequences
under current tax law of NQSOs and ISOs. It does not purport to provide tax
advice or cover all of the special rules, including special rules relating to
the exercise of an option with previously-acquired shares, or the state or local
income or other tax consequences inherent in the ownership and exercise of stock
options and the ownership and disposition of the underlying shares.

    An optionee will not recognize taxable income for federal income tax
purposes upon the grant of a NQSO or an ISO.

    Upon the exercise of a NQSO, the optionee will recognize ordinary income in
an amount equal to the excess, if any, of the fair market value of the shares
acquired on the date of exercise over the exercise price thereof, and the
Company will generally be entitled to a deduction for such amount at that time.
If the optionee later sells shares acquired pursuant to the exercise of a NQSO,
he or she will recognize long-term or short-term capital gain or loss, depending
on the period for which the shares were held. Long-term capital gain is
generally subject to more favorable tax treatment than ordinary income or
short-term capital gain.

    Upon the exercise of an ISO, the optionee will not recognize taxable income.
If the optionee disposes of the shares acquired pursuant to the exercise of an
ISO more than two years after the date of grant and more than one year after the
transfer of the shares to him or her, the optionee will recognize long-term
capital gain or loss and the Company will not be entitled to a deduction.
However, if the optionee disposes of such shares within the required holding
period, all or a portion of the gain will be treated as ordinary income and the
Company will generally be entitled to deduct such amount.

    In addition to the federal income tax consequences described above, an
optionee may be subject to the alternative minimum tax, which is payable to the
extent it exceeds the optionee's regular tax. For this purpose, upon the
exercise of an ISO, the excess of the fair market value of the shares over the
exercise price therefor is an adjustment which increases alternative minimum
taxable income. In addition, the optionee's basis in such shares is increased by
such excess for purposes of computing the gain or loss on the disposition of the
shares for alternative minimum tax purposes. If an optionee is required to pay
an alternative minimum tax, the amount of such tax which is attributable to
deferral preferences (including the ISO adjustment) is allowed as a credit
against the optionee's regular tax liability in subsequent years. To the extent
the credit is not used, it is carried forward.

                PROPOSAL 3: AMENDMENT OF 1993 STOCK OPTION PLAN

    In March 2000, the Company's Board of Directors adopted a resolution,
subject to approval by the Company's stockholders, to amend the Company's 1993
Non-Employee Director Stock Option Plan (the '1993 Plan') to increase the number
of shares of Common Stock available for issuance upon exercise of options under
such plan from 30,000 shares to 70,000 shares.

                                       7



<PAGE>


    The primary purpose of the 1993 Plan is to provide additional incentives to
attract and retain quality directors who are either non-employees or
non-salaried employees of the Company by encouraging their stock ownership in
the Company. The Board of Directors regards the number of shares presently
available for grant under the 1993 Plan as insufficient to carry out the
purposes of the 1993 Plan in the future, and believes that the availability of
additional shares is important to the future success and growth of the Company.
The Board of Directors has not made any determinations as to the grant of any
options which would be covered by the proposed amendment to the 1993 Plan.

                 THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS
                 A VOTE 'FOR' THE 1993 PLAN AMENDMENT PROPOSAL.

THE 1993 PLAN

    Provided below is summary of certain material features of the 1993 Plan. The
summary does not purport to be complete and is qualified in its entirety by
reference to the text of the 1993 Plan, a copy of which is set forth in the
Company's Proxy Statement for the 1994 Annual Meeting of Stockholders on file
with the SEC, and to the amendments to the 1993 Plan, the text of which is on
file with the SEC. The Company will furnish, upon payment of a reasonable fee to
cover reproduction and mailing expenses, a copy of the 1993 Plan requested by
any person solicited hereunder.

SHARES SUBJECT TO THE PLAN AND ELIGIBILITY

    The 1993 Plan currently authorizes the grant of options to purchase a
maximum of 30,000 shares of the Company's Common Stock (subject to adjustment as
described below) to non-employee directors and directors who are non-salaried
employees of the Company (the 'Outside Directors'). Upon expiration,
cancellation or termination of unexercised options, the shares of the Company's
Common Stock subject to such options will again be available for the grant of
options under the 1993 Plan. As of April 17, 2000, options to purchase an
aggregate of 28,600 shares of Common Stock have been granted and/or have been
exercised under the 1993 Plan. The proposed amendment to the 1993 Plan would
increase the number of shares of Common Stock available for issuance upon
exercise of options under the 1996 Plan from 30,000 shares to 70,000 shares.

TYPE OF OPTIONS

    Options granted under the 1993 Plan are NQSOs under the Code and do not
qualify as ISOs.

ADMINISTRATION

    The 1993 Plan is administered by the full Board of Directors of the Company.
Under the 1993 Plan, the Board is directed to grant each Outside Director, on
the date the Outside Director first becomes a director, an option to purchase
2,000 shares of Common Stock and, on January 2 of each year beginning with
January 2, 1994, an option to purchase an additional 1,200 shares of Common
Stock. Among other things, subject to the express provisions of the 1993 Plan,
the Board has the authority to determine: the Outside Directors who shall be
granted options in addition to the option grants described above; the times when
such additional options shall be granted; the number of shares of Common Stock
to be subject to each such additional option; whether and under what conditions
to accelerate the date of exercise of any such additional option; whether to
restrict the sale or other disposition of the shares of Common Stock acquired
upon the exercise of such an option and, if so, whether to waive any such
restriction; whether to subject the exercise of all or any portion of an option
to the fulfillment of contingencies and to determine whether such contingencies
have been met; and, with the consent of the optionee, to cancel or modify an
option, provided, that the modified provision is permitted to be included in an
option granted under the Plan on the date of the modification. The Board is also
authorized to prescribe, amend and rescind rules and regulations relating to the
1993 Plan, to correct any defect, and in general, make all other determinations
necessary or advisable for administering the 1993 Plan and to construe the 1993
Plan.

                                       8



<PAGE>


TERMS AND CONDITIONS OF OPTIONS

    Options granted under the 1993 Plan will be subject to, among other things,
the following terms and conditions:

        (a) The exercise price of each share of Common Stock under any option
    granted under the 1993 Plan shall be equal to the fair market value of a
    share of Common Stock on the date the option is granted.

        (b) The term of each option shall be 10 years, subject to earlier
    termination as provided in the 1993 Plan.

        (c) The exercise price of each option shall be payable in full upon
    exercise. Payment of the exercise price of an option may be made in cash or
    check.

        (d) Options may not be transferred other than by will or by the laws of
    descent and distribution, and may be exercised during the optionee's
    lifetime only by the optionee or his or her legal representatives.

        (e) No option granted under the 1993 Plan shall be exercisable for a
    period of one year from the date of grant. Notwithstanding the foregoing, an
    option may become immediately exercisable upon (i) the death or disability
    of the holder; or (ii) upon a change in control which occurs while a holder
    is an Outside Director.

        (f) In the event that an Outside Director to whom an option has been
    granted under the 1993 Plan (i) shall cease to serve of the Board for any
    reason (including as a result of not being reselected to the Board) other
    than by reason of his disability, retirement after age 65 or death, such
    option may be exercised, to the extent that the Outside Director was
    entitled to do so at the time of his cessation of service, at any time
    within three months after such cessation of service but not thereafter, and
    in no event after the date on which the option would otherwise expire;
    provided, however, that if his service on the Board shall have been
    terminated for cause, his options shall terminate immediately; (ii) shall
    cease to serve on the Board by reason of his disability, the option may be
    exercised at any time within three years after such cessation of service on
    the Board but not thereafter, and in no event after the date on which the
    option would otherwise expire; (iii) shall cease to serve on the Board as a
    result of his retirement after attaining age 65, the option may be
    exercised, to the extent that the Outside Director was entitled to do so at
    the time of his cessation of service, at any time within three years after
    such cessation of service but not thereafter, and in no event after the date
    on which the option would otherwise expire; or (iv) shall die (x) while he
    is serving on the Board, (y) within three years after cessation of service
    on the Board by reason of disability or retirement after age 65, or (z)
    within three months after cessation of service on the Board for any reason
    except cause, such option may be exercised in whole or in part by his
    personal representative or other person entitled by law to his rights under
    such option to the same extent as it could have been exercised by the
    decedent had he lived, at any time within one year after the date of his
    death, but in no event after the date on which the option would otherwise
    expire.

ADJUSTMENT IN EVENT OF CAPITAL CHANGES

    Appropriate adjustments will be made in the number and kind of shares
available under the 1993 Plan, in the number and kind of shares subject to each
outstanding option and the exercise prices of such options, in the event of any
change in the Company's Common Stock by reason of any stock dividend, split-up,
spin off, combination, reclassification, recapitalization, merger in which the
Company is not the surviving corporation, exchange of shares or the like, on
terms that are similar to which anti-dilution adjustments are made pursuant to
the Company's stock option plans for employees.

DURATION AND AMENDMENT OF THE PLAN

    No option may be exercised under the 1993 Plan after the expiration of 10
years from the date of grant and no option may be granted under the 1993 Plan
after December 29, 2003. Subject to certain conditions, the Board of Directors
may at any time terminate or amend the 1993 Plan; provided,

                                       9



<PAGE>


however, that, without the approval of the Company's stockholders, no amendment
may be made which would (a) make any change in the class of individuals eligible
to receive options under the 1993 Plan, (b) increase the maximum number of
shares of Common Stock for which options may be granted under the 1993 Plan,
except as the result of the anti-dilution adjustments described above, (c)
decrease the exercise price of an option under the Plan, except as the result of
the anti-dilution adjustments described above, or (d) make any other change for
which applicable law, regulations or rules requires stockholder approval. No
termination or amendment may adversely affect the rights of an optionee with
respect to an outstanding option without the optionee's consent.

FEDERAL INCOME TAX TREATMENT

    Reference is made to the discussion of the federal income tax consequences
relating to NQSOs under the section of this Proxy Statement entitled 'Proposal
2: Amendment of 1996 Stock Option Plan.'

                        OTHER BUSINESS AT ANNUAL MEETING

    As of the date of this Proxy Statement, the Company's management knows of no
other business to be brought before the Annual Meeting. If, however, any other
business should properly come before the Annual Meeting, the persons named in
the accompanying proxy will vote proxies as in their discretion they may deem
appropriate, unless they are directed by a proxy to do otherwise.

                               SECURITY OWNERSHIP

    The following table sets forth, as of April 17, 2000 (except as otherwise
indicated in the footnotes below), information with respect to the beneficial
ownership of the Company's Common Stock by: (i) each person known by the Company
to beneficially own more than 5% of the outstanding shares of Common Stock; (ii)
each director of the Company; (iii) the Chief Executive Officer and each of the
other executive officers of the Company who received salary and bonus in excess
of $100,000 during 1999, which includes one former executive officer of the
Company (collectively, the 'Named Executive Officers'); and (iv) all current
directors and executive officers of the Company as a group.

<TABLE>
<CAPTION>
                                                        AMOUNT AND NATURE   PERCENT OF
                                                          OF BENEFICIAL     OUTSTANDING
       NAME AND ADDRESS OF BENEFICIAL OWNER(1)            OWNERSHIP(2)        SHARES
       ---------------------------------------            ------------        ------
<S>                                                     <C>                 <C>

Harvey and Phyllis Sandler ...........................       158,403(3)         6.9%
  1050 Lee Wagener Blvd.
  Suite 301
  Fort Lauderdale, FL 33315

Stephen Katz..........................................       115,433(4)         4.9%

Lawrence Schoenberg...................................        10,100(5)            *

James Porter..........................................         9,700(6)            *

Kyle R. Sugamele......................................         8,975(7)            *

Joyce S. Jones........................................         7,200(8)            *

All directors and executive officers as a group
  (5 persons).........................................       150,648(9)         6.3%
</TABLE>

- ---------

*   Less than 1%

 (1) Pursuant to the rules of the United States Securities and Exchange
     Commission ('SEC'), addresses are only given for holders of 5% or more of
     the outstanding Common Stock of the Company.

 (2) Unless otherwise indicated, each person or group has sole voting and
     investment power with respect to such shares. For purposes of this table, a
     person or group of persons is deemed to have 'beneficial ownership' of any
     shares which such person or group has the right to acquire within 60 days
     after April 17, 2000. For purposes of computing the percent of outstanding
     shares held by each person or group named above as of a given date, any
     shares which such person or group has
                                              (footnotes continued on next page)

                                       10



<PAGE>


(footnotes continued from previous page)

     the right to so acquire are deemed to be outstanding, but are not deemed to
     be outstanding for the purpose of computing the percentage owned by any
     other person or group.

 (3) Information based solely on the Nasdaq/AMEX On-Line Reports as of April 17,
     2000. To the Company's knowledge, the most recent Schedule 13D filed with
     the SEC by Harvey and Phyllis Sandler was dated March 27, 1997 and
     reflected beneficial ownership of 138,262 shares.

 (4) Includes 70,880 shares subject to currently exercisable options, 9,680 of
     which are at prices lower than the market price of the Company's Common
     Stock as of April 17, 2000.

 (5) Consists of 10,100 shares subject to currently exercisable options, 5,700
     of which are at prices lower than the market price of the Company's Common
     Stock as of April 17, 2000.

 (6) Includes 8,900 shares subject to currently exercisable options, 5,700 of
     which are at prices lower than the market price of the Company's Common
     Stock as of April 17, 2000.

 (7) Includes 8,925 shares subject to currently exercisable options, 2,200 of
     which are at prices lower than the market price of the Company's Common
     Stock as of April 17, 2000.

 (8) Includes 7,100 shares subject to currently exercisable options, 5,500 of
     which are at prices lower than the market price of the Company's Common
     Stock as of April 17, 2000.

 (9) Includes an aggregate of 100,245 shares subject to currently exercisable
     options, 24,720 of which are at prices lower than the market price of the
     Company's Common Stock as of April 17, 2000.

            SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE

    Pursuant to Section 16(a) of the Securities Exchange Act of 1934, as amended
(the 'Exchange Act'), officers, directors and holders of more than 10% of the
outstanding shares of the Company's Common Stock are required to file periodic
reports of their ownership of, and transactions involving, the Company's Common
Stock with the SEC. The Company believes that its reporting persons complied
with all Section 16(a) filing requirements applicable to them with respect to
the Company's fiscal year ended December 31, 1999.

                                   MANAGEMENT

    The name, age, position with the Company, and biographical information with
respect to each of the Company's current directors and executive officers are
provided below.

<TABLE>
<CAPTION>
                NAME                   AGE               POSITION WITH COMPANY
                ----                   ---               ---------------------
<S>                                    <C>   <C>
Stephen Katz.........................  56    Chairman of the Board of Directors, Chief
                                               Executive Officer and Acting President
Lawrence Schoenberg..................  67    Director
James Porter.........................  64    Director
Kyle R. Sugamele.....................  37    Vice President, General Counsel and Corporate
                                               Secretary
Bruce R. York........................  45    Vice President and Chief Financial Officer
</TABLE>

    Stephen Katz, Chairman of the Board of Directors, was Acting Chief Executive
Officer and Acting President from November 1992 until February 1994, at which
time he became Chief Executive Officer. Mr. Katz was re-appointed as Acting
President in September 1998. Mr. Katz has been Chairman of the Board and a
director of the Company since its inception and a member of the Management
Committee of the predecessor partnership during the entire period of its
existence. From September 1984 until September 1995, Mr. Katz was Chairman of
the Board, Chief Executive Officer and until September 1993, President of
Nationwide Cellular Service, Inc., which was the Company's majority stockholder
until May 1992 and its largest stockholder, owning 34% of its outstanding
shares, until September 1995. At that time such shares were distributed to
Nationwide's stockholders, immediately prior to Nationwide's merger with MCI
Communications Corp. In May 1996, Mr. Katz was appointed Vice-Chairman of the
Board and Chief Executive Officer of Global Payment Technologies, Inc. (formerly

                                       11



<PAGE>


Coin Bill Validator, Inc.) whose business is currency validation. In September
1996, Mr. Katz was appointed Chairman of the Board of Global Payment
Technologies, Inc.

    Lawrence Schoenberg joined the Company as a Director in September 1996. Mr.
Schoenberg also serves as Director of Government Technology Services, Inc.,
Merisel, Inc., and Sunguard Data Services, Inc. Former directorships include
Systems Center, Inc. (which was sold to Sterling Software, Inc.), SoftSwitch,
Inc. (which was sold to Lotus/IBM Corp.), Forecross Corporation, Image Business
Systems, Inc., and Penn America Group, Inc. Mr. Schoenberg founded AGS
Computers, Inc. in 1967 and served as Chief Executive Officer until 1991. The
company was sold to NYNEX in 1988. The micro-computer segment subsequently
became a part of Merisel, Inc.

    James Porter joined the Company as a Director in July 1997. Mr. Porter also
serves as a Director of Silicon Valley Bank and Chairman of FirstWave
Technologies, both publicly-traded companies. He further serves on the Board of
Directors of CCI/Triad Systems Corporation and Cordone Industries, on the Board
of Regents of Pepperdine University, and the Board of Trustees of Abilene
Christian University. From February 1997 to June 1999, Mr. Porter served as
Chairman of CCI/Triad Systems Corporation. From September 1985 to February 1997,
he was President and Chief Executive Officer of Triad Systems Corporation.

    Kyle R. Sugamele joined the Company in July 1995 as Vice President and
General Counsel, and was named Corporate Secretary in June 1996. Prior to
joining the Company, Mr. Sugamele practiced law from March 1991 to July 1995 at
the law firm of Mundt, MacGregor, Happel, Falconer, Zulauf & Hall in Seattle.
Prior to that time, Mr. Sugamele practiced law at the law firm of Graham & Dunn
in Seattle. His practice has involved a wide range of commercial, corporate,
banking and general business matters, with particular emphasis in the protection
and licensing of intellectual property and trade secrets, commercial finance and
business transactions.

    Bruce R. York joined the Company in April 1999 as Vice President and Chief
Financial Officer. Prior to joining the Company, Mr. York was the Director of
Finance of Cell Therapeutics, Inc., a biopharmaceutical company, from February
1998 to February 1999. From May 1987 to January 1998, Mr. York held various
positions with Physio Control International Corporation, a manufacturer of
external defibrillators. These positions included Director of Business Planning,
Director of Finance -- Europe, Director of Finance and Corporate Controller, and
Manager of Tax and Assets. From September 1978 to April 1987, Mr. York held
several positions with Price Waterhouse. Mr. York is a certified public
accountant.

    The Company's officers are elected annually and serve at the discretion of
the Board of Directors subject to any rights provided by employment agreements,
such as those described under 'Executive Compensation and Related Information'
below.

                                       12



<PAGE>


                 EXECUTIVE COMPENSATION AND RELATED INFORMATION

SUMMARY COMPENSATION TABLE

    The following table sets forth information concerning annual and long-term
compensation, paid or accrued, for the Named Executive Officers for services in
all capacities to the Company during fiscal years 1999, 1998 and 1997.

<TABLE>
<CAPTION>
                                                                            LONG-TERM
                                                                           COMPENSATION
                                            ANNUAL COMPENSATION             AWARDS(1)
                                    ------------------------------------   ------------
                                                                            SECURITIES
                                                          OTHER ANNUAL      UNDERLYING     ALL OTHER
                             YEAR    SALARY     BONUS    COMPENSATION(2)     OPTIONS      COMPENSATION
                             ----    ------     -----    ---------------     -------      ------------
<S>                          <C>    <C>        <C>       <C>               <C>            <C>
Stephen Katz ..............  1999   $ 89,310   $60,000       $   190           3,400           $0
  Chairman of the Board of   1998     76,000         0             0               0            0
  Directors and Chief        1997          0         0             0               0            0
  Executive Officer
Kyle R. Sugamele ..........  1999    109,910    23,000         3,635           2,000            0
  Vice President, General    1998    104,405    14,187         2,870           4,500            0
  Counsel and Corporate      1997     95,000         0         2,698             900            0
  Secretary
Joyce S. Jones ............  1999    141,759         0        11,960           5,900            0
  Former Chief Operating     1998    107,300    10,000         6,239          26,500            0
  Officer(3)
</TABLE>

- ---------

(1) None of the Named Executive Officers received any Restricted Stock Awards or
    LTIP Payouts in 1997, 1998 or 1999.

(2) Primarily represents contributions by the Company to the Named Executive
    Officers' accounts under a 401K plan, and to a lesser extent, taxable income
    originating from term life insurance premiums paid on behalf of the Named
    Executive Officers under the Company's standard employee group benefits
    plan.

(3) Represents compensation paid to Ms. Jones from February 2, 1998, the date
    that her employment with the Company commenced as Vice President of
    Marketing. Ms Jones was promoted to Chief Operating Officer on September 18,
    1998. In connection with her promotion, Ms. Jones received certain
    additional benefits, including a salary increase and an automobile
    allowance.

GRANTS OF STOCK OPTIONS IN 1999

    The following table sets forth information as to all grants of stock options
to the Named Executive Officers during 1999.

<TABLE>
<CAPTION>
                                           INDIVIDUAL GRANTS(1)                    POTENTIAL REALIZABLE VALUE
                           -----------------------------------------------------     AT ASSUMED ANNUAL RATES
                           NUMBER OF       % OF TOTAL                                    OF STOCK PRICE
                           SECURITIES       OPTIONS                                     APPRECIATION FOR
                           UNDERLYING      GRANTED TO                                    OPTION TERM(3)
                            OPTIONS        EMPLOYEES       EXERCISE   EXPIRATION   ---------------------------
NAME                       GRANTED(2)       IN 1999         PRICE        DATE         AT 5%          AT 10%
- ----                       ----------   ----------------   --------   ----------   ------------   ------------
<S>                        <C>          <C>                <C>        <C>          <C>            <C>
Stephen Katz.............    3,400            4.8%          $3.28      6/14/09        $7,016        $17,780
Kyle R. Sugamele.........    2,000            2.8            3.28      6/14/09         4,127         10,459
Joyce S. Jones...........    2,500            3.5            2.63       3/1/09         4,127         10,459
                             3,400            4.8            3.28      6/14/09         7,016         17,780
</TABLE>

- ---------

(1) No stock appreciation rights ('SARs') were granted to any of the Named
    Executive Officers during 1999.

(2) The options become exercisable in cumulative annual installments of 20% per
    year on each of the first five anniversaries of the grant date. The options
    are exercisable over a ten-year period.
                                              (footnotes continued on next page)

                                       13



<PAGE>


(footnotes continued from previous page)

(3) The dollar amounts set forth under these columns are the result of
    calculations at the 5% and 10% rates established by the SEC and are not
    intended to forecast future appreciation of the Company's stock price. The
    Company did not use an alternative formula for a grant date valuation as it
    is unaware of any formula which would determine with reasonable accuracy a
    present value based upon future unknown factors.

AGGREGATED OPTION EXERCISES IN 1999 AND YEAR-END OPTION VALUES

    The following table sets forth information with respect to the exercise of
stock options during 1999 by the Named Executive Officers and unexercised
options held by them on December 31, 1999.

<TABLE>
<CAPTION>
                                                             NUMBER OF SECURITIES
                                                            UNDERLYING UNEXERCISED         VALUE OF UNEXERCISED
                                  SHARES                          OPTIONS AT             IN-THE-MONEY OPTIONS AT
                                ACQUIRED ON    VALUE          DECEMBER 31, 1999             DECEMBER 31, 1999
NAME                             EXERCISE     REALIZED   EXERCISABLE/UNEXERCISABLE(1)  EXERCISABLE/UNEXERCISABLE(2)
- ----                            -----------   --------   ----------------------------  ----------------------------
<S>                             <C>           <C>        <C>                           <C>
Stephen Katz..................       0           $0              70,200/3,400                   $0/$15,194
Kyle R. Sugamele..............       0            0              7,625/8,357                  $2,475/$18,838
Joyce S. Jones................       0            0              5,300/27,100                $20,250/$109,005
</TABLE>

- ---------

(1) There were no SAR exercises during 1999 and no SARs were outstanding at
    December 31, 1999.

(2) The closing price for the Company's Common Stock as reported on the NASDAQ
    National Market on December 31, 1999 was $7.75 per share. Value is
    calculated by multiplying: (i) the difference between $7.75 and the option
    exercise price, by (ii) the number of shares of Common Stock underlying the
    option.

EMPLOYMENT, TERMINATION, AND CHANGE OF CONTROL AGREEMENTS

    Effective June 29, 1995, the Company entered into an employment agreement
with Kyle R. Sugamele to serve as Vice President and General Counsel of the
Company. The agreement expires on September 1, 2000, subject to annual renewal
as set forth in the agreement. Mr. Sugamele's annual base salary is currently
$117,000 and he is further eligible to receive an annual bonus in an aggregate
amount of up to fifty percent (50%) of his annual base salary. In the event of a
'Change of Control' of the Company, a termination by the Company without
'Cause', or a termination by Mr. Sugamele for 'Good Reason' (as such quoted
terms are defined in the agreement), then: (A) the Company shall make a lump sum
payment equal to a multiple of the highest annual compensation received by Mr.
Sugamele from Company during any of the most recent two years ending on or prior
to the date on which the termination occurs, which multiple shall be equal to
one times such highest compensation if the per-share price of the Company's
common stock is less than $3.00 per share as of the close of business on the
date that termination occurs, two times such highest compensation if the price
of the Company's common stock is between $3.00 per share and $4.50 per share as
of the close of business on the date that termination occurs, and two and
99/100ths times such highest compensation if the price of the Company's common
stock is more than $4.50 per share as of the close of business on the date that
termination occurs; (B) all stock options granted to Mr. Sugamele shall become
fully vested and exercisable at his election; and (C) all employee benefit
plans, practices, policies, and programs applicable to Mr. Sugamele under the
agreement and in existence prior to termination (or, if applicable, prior to the
Change of Control) shall continue for an additional one year after termination
(or, if applicable, after the Change of Control). Under the agreement, if any
payments or benefits made by the Company under the agreement otherwise would be
subject to the excise tax or taxes imposed by Section 4999 of the Code, then the
agreement provides in certain circumstances for a reduction of the affected
payments or benefits so that Mr. Sugamele will be entitled to receive a net
amount with a 'present value' (as determined for purposes of Section 280G of the
Code) of not more in the aggregate than two and 99/100ths times his applicable
'base amount' under Section 280G of the Code.

                                       14



<PAGE>


    Notwithstanding anything to the contrary set forth in any of the Company's
previous filings under the Securities Act of 1933, as amended, and the
Securities Exchange Act of 1934, as amended, that might incorporate future
filings, including this Proxy Statement, in whole or in part, the following
report and the performance graph on the following page shall not be incorporated
by reference to any such filings.

             REPORT OF THE COMPENSATION AND STOCK OPTION COMMITTEE
                   CELLULAR TECHNICAL SERVICES COMPANY, INC.

    The Compensation and Stock Option Committee of the Board of Directors of the
Company (the 'Committee') is currently comprised of Messrs. James Porter and
Lawrence Schoenberg, both outside directors of the Company. The Committee
reviews and approves all decisions relating to the compensation, bonus, and
stock option grants for the officers of the Company. The Committee also reviews
guidelines for compensation, bonus, and stock option grants for non-officer
employees, and maintains authority and control over the administration of the
Company's stock option plans.

    It is the philosophy of the Committee that officers of the Company are paid
base salaries in line with their responsibilities, and that other compensation
of officers should be closely aligned with the financial performance of the
Company. Therefore, benefits are provided to management through stock option
incentives and bonuses which are generally consistent with the goal of closely
coordinating the rewards to management with the maximization of stockholder
return. In reviewing Company performance, consideration is given to sales and
earnings and an evaluation is made of strategic planning and the Company's
progress in that regard. Also taken into consideration are external economic
factors that affect results of operations. An attempt is also made to maintain
compensation within the market range. Although review of individual performance
is primarily tied to the performance of the Company, it is also, to a lesser
extent, subjective.

    The Committee annually reviews and evaluates the compensation of Stephen
Katz, the Chief Executive Officer. The Committee generally examines the same
factors for Mr. Katz as it examines with respect to the other officers. A bonus
of $60,000 was granted to Mr. Katz for fiscal year 1999.

    The Committee has not developed a policy with respect to amending pay
policies or asking stockholders to vote on 'pay for performance' plans in order
to qualify compensation in excess of $1 million a year which might be paid to
the five highest paid executives for federal tax deductibility. The Committee
intends to continue to monitor this matter and will balance the interests of the
Company in maintaining flexible incentive plans against the possible loss of a
tax deduction should taxable compensation for any of the five highest-paid
executives exceed $1 million in future years.

    The foregoing report is approved by all members of the Committee.

                                          Compensation and Stock Option
                                          Committee


                                          James Porter
                                          Lawrence Schoenberg

                                       15



<PAGE>


                               PERFORMANCE GRAPH

    Set forth below is a graph comparing the yearly change in the cumulative
stockholder return on the Company's Common Stock since December 31, 1994, with
the NASDAQ Stock Market Index (U.S.) and the NASDAQ Telecommunications Stocks
Index. The graph assumes that $100 was invested on December 31, 1994 in the
Company's Common Stock and each of the indices and that all dividends on the
stocks included in the NASDAQ indices were reinvested. No cash dividends were
paid on the Company's Common Stock. The stockholder return shown on the graph
below is not necessarily indicative of future performance.



                              [PERFORMANCE GRAPH]



<TABLE>
<CAPTION>
                                            12-31-94   12-31-95   12-31-96   12-31-97   12-31-98   12-31-99
                                            --------   --------   --------   --------   --------   --------
<S>                                         <C>        <C>        <C>        <C>        <C>        <C>
Cellular Technical Services Company, Inc.    100.0      158.9      282.1       42.4        5.1       10.3
NASDAQ Stock Market Index (U.S.)             100.0      141.3      173.9      213.1      300.2      542.4
NASDAQ Telecommunications Index              100.0      114.7      117.3      171.6      282.5      491.9
</TABLE>

                RELATIONSHIP WITH INDEPENDENT PUBLIC ACCOUNTANTS

    The firm of Ernst & Young, LLP, independent public accountants, served as
the Company's independent public accountants for the year ended December 31,
1999. One or more representatives of that firm are expected to be present at the
Annual Meeting to respond to appropriate questions from stockholders and to make
a statement if they desire to do so.

                          ANNUAL REPORT AND FORM 10-K

    The Company's Annual Report to Stockholders for the fiscal year ended
December 31, 1999 was mailed to stockholders with this Proxy Statement. The
Company's Annual Report on Form 10-K for the fiscal year ended December 31, 1999
was filed with the SEC. Stockholders may obtain a copy of such Annual Report on
Form 10-K, including the financial statements, schedules, and list of exhibits
thereto, without charge, by writing to Cellular Technical Services Company,
Inc., 20 East Sunrise Highway, Suite 201, Valley Stream, New York 11581-1260,
Attention: Investor Relations. If specified in such request, and upon payment of
a reasonable fee for reproduction and mailing expenses, the Company will also
furnish stockholders with a copy of any exhibit to the Annual Report on Form
10-K. In addition, the Company's Annual Report on Form 10-K is available over
the Internet at the Company's website, http://www.cellulartech.com, or at the
SEC's website, http://www.sec.gov.

                                       16



<PAGE>


                 STOCKHOLDER PROPOSALS FOR 2001 ANNUAL MEETING

    Stockholders who intend to have a proposal considered for inclusion in the
Company's proxy materials for the Company's 2001 Annual Meeting of Stockholders
must submit the proposal to the Company no later than January 8, 2001. All such
submissions must be provided to Cellular Technical Services Company, Inc., 2401
Fourth Avenue, Suite 400, Seattle, Washington 98121, Attention: Corporate
Secretary. Notices of stockholder proposals submitted outside the processes of
Rule 14a-8 of the Securities Exchange Act of 1934 (relating to proposals to be
presented at the meeting but not included in the Company's proxy statement and
form of proxy), will be considered untimely, and thus the Company's proxy may
confer discretionary voting authority on the persons named in the proxy with
regard to such proposals, if received after March 24, 2001.

                                          By Order of the Board of Directors


                                          Kyle R. Sugamele
                                          Vice President and Corporate Secretary

Seattle, Washington
April 28, 2000

                                       17




<PAGE>


                                     [Logo]

                    Cellular Technical Services Company Inc.
                         2401 Fourth Avenue, Suite 400
                                Seattle WA 98121
                                 (206) 443-6400
                          http://www.cellulartech.com




<PAGE>


                                                                 APPENDIX 1


                   CELLULAR TECHNICAL SERVICES COMPANY, INC.
      PROXY FOR ANNUAL MEETING OF STOCKHOLDERS TO BE HELD ON JUNE 8, 2000
          THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS

    The undersigned holder of Common Stock of Cellular Technical Services
Company, Inc., a Delaware corporation (the 'Company'), hereby appoints STEPHEN
KATZ and KYLE R. SUGAMELE, and each of them, as proxies for the undersigned,
each with full power of substitution, for and in the name of the undersigned to
act for the undersigned and to vote, as designated below, all of the shares of
stock of the Company that the undersigned is entitled to vote at the 2000 Annual
Meeting of Stockholders of the Company, to be held at the Company's New York
office, 20 East Sunrise Highway, Suite 201, Valley Stream, New York, on
Thursday, June 8, 2000, at 10:00 a.m. local time, and at any adjournments or
postponements thereof.

    THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS A VOTE 'FOR' EACH OF BUSINESS
ITEMS 1, 2 AND 3 LISTED BELOW.

    1. Election of Stephen Katz as Class III director.

       [ ] VOTE FOR the nominee listed above.

       [ ] VOTE WITHHELD from the nominee listed above.

    2. To approve an amendment to the Company's 1996 Stock Option Plan to
increase the number of shares of the Company's common stock available for
issuance upon exercise of options granted thereunder from 185,000 shares to
335,000 shares.

     [ ] FOR              [ ] AGAINST              [ ] ABSTAIN

    3. To approve an amendment to the Company's 1993 Non-Employee Director Stock
Option Plan to increase the number of shares of the Company's common stock
available for issuance upon exercise of options granted thereunder from 30,000
shares to 70,000 shares.

     [ ] FOR              [ ] AGAINST              [ ] ABSTAIN

    4. Upon such other matters as may properly come before the Annual Meeting
and any adjournments thereof. In their discretion, the proxies are authorized to
vote upon such other business as may properly come before the Annual Meeting and
any adjournments or postponements thereof.

                                                              (see reverse side)



<PAGE>


    THIS PROXY, WHEN PROPERLY EXECUTED, WILL BE VOTED IN THE MANNER DIRECTED
HEREIN BY THE UNDERSIGNED STOCKHOLDER. IF NO DIRECTION IS MADE, THIS PROXY WILL
BE VOTED 'FOR' EACH OF BUSINESS ITEMS 1, 2 AND 3 LISTED ON THE REVERSE SIDE.

    The undersigned hereby acknowledges receipt of (i) the Notice of Annual
Meeting, (ii) the Proxy Statement, and (iii) the Company's 1999 Annual Report.

                                              Dated:  ................... , 2000

                                               .................................

                                                  (Signature of Stockholder)

                                               .................................

                                               (Signature of Stockholder -- if
                                                        held jointly)

                                              IMPORTANT NOTE: Please sign
                                              exactly as your name appears
                                              hereon and mail it promptly even
                                              if you plan to attend the meeting.
                                              For jointly owned shares, each
                                              owner should sign. If signing as
                                              attorney, executor, administrator,
                                              trustee or guardian, please
                                              indicate the capacity in which you
                                              are acting. If signing as a
                                              corporation, please sign in full
                                              corporate name by a duly
                                              authorized officer. If signing as
                                              a partnership, please sign in
                                              partnership name by a duly
                                              authorized person.

                                              PLEASE MARK, SIGN AND DATE THIS
                                              PROXY CARD AND PROMPTLY MAIL IT IN
                                              THE ENVELOPE PROVIDED. NO POSTAGE
                                              IS NECESSARY IF MAILED IN THE
                                              UNITED STATES.


                          STATEMENT OF DIFFERENCES


The section symbol shall be expressed as .........................'SS'






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