ARTISOFT INC
10-K, 2000-09-22
PREPACKAGED SOFTWARE
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                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-K

(Mark One)
[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
    EXCHANGE ACT OF 1934

    FOR THE FISCAL YEAR ENDED JUNE 30, 2000

                                       OR

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
    EXCHANGE ACT OF 1934

    FOR THE TRANSITION PERIOD FROM _____________ TO _____________

                        COMMISSION FILE NUMBER 000-19462


                                 ARTISOFT, INC.
             (Exact name of registrant as specified in its charter)

         DELAWARE                                                86-0446453
(State or other jurisdiction of                               (I.R.S. Employer
incorporation or organization)                               Identification No.)

                     5 CAMBRIDGE CENTER CAMBRIDGE, MA 02142
               (Address of principal executive offices, Zip Code)

        Registrant's telephone number, including area code (617) 354-0600

        Securities registered pursuant to Section 12(b) of the Act: NONE

           Securities registered pursuant to Section 12(g) of the Act:

COMMON STOCK, $.01 PAR VALUE                             THE NASDAQ STOCK MARKET

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days. YES [X] NO [ ]

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K is not contained  herein,  and will not be contained,  to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [ ]

The  aggregate  market  value of  voting  stock  held by  non-affiliates  of the
registrant  was  approximately  $141,995,375  based on the closing sale price as
reported by The Nasdaq Stock Market on September 18, 2000.

The number of shares  outstanding of each of the registrant's  classes of common
stock, as of September 18, 2000 was 15,561,137  shares of Common Stock, $.01 par
value.

                       DOCUMENTS INCORPORATED BY REFERENCE

(1)  Portions of the Proxy  Statement  dated  September 29, 2000, for the Annual
     Meeting of Shareholders to be held on November 2, 2000, are incorporated by
     reference into Part III.
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<PAGE>
                                TABLE OF CONTENTS

                                                                            Page
                                                                            ----
                                     PART I
Item 1.    Business ....................................................   3-9
Item 2.    Properties ..................................................     9
Item 3.    Legal Proceedings ...........................................     9
Item 4.    Submission of Matters to a Vote of Security Holders .........     9

                               PART II
Item 5.    Market for Registrant's Common Equity and Related
           Stockholder Matters .........................................    11
Item 6.    Selected Financial Data .....................................    11
Item 7.    Management's Discussion and Analysis of Financial
           Condition and Results of Operation........................... 12-20
Item 7(a). Quantitative and Qualitative Disclosures about
           Market Risk .................................................    20
Item 8.    Financial Statements and Supplementary Data ................. 21-38
Item 9.    Changes in and Disagreements with Accountants on
           Accounting and Financial Disclosure..........................    38

                               PART III
Item 10.   Directors and Executive Officers of the Registrant ..........    39
Item 11.   Executive Compensation ......................................    39
Item 12.   Security Ownership of Certain Beneficial Owners and
           Management...................................................    39
Item 13.   Certain Relationships and Related Transactions ..............    39

                               PART IV
Item 14. Exhibits and Reports on Form 8-K .............................. 40-41

SIGNATURES .............................................................    42

                                       2
<PAGE>
                                     PART 1

ITEM 1. BUSINESS.

INTRODUCTION

     Artisoft,  Inc. ("Artisoft",  the "Company" or the "Registrant")  develops,
markets  and  sells  computer  telephony  software   application   products  and
associated services.

     The  Company's  principal  executive  offices  are  located at 5  Cambridge
Center, Cambridge,  Massachusetts 02142. The telephone number at that address is
(617) 354-0600. The Company was incorporated in November 1982 and reincorporated
by merger in Delaware in July 1991.

BACKGROUND AND GENERAL DEVELOPMENT OF BUSINESS

FISCAL 2000

     Artisoft  entered  fiscal  2000  with  three  key  objectives:   first,  to
accelerate the revenue growth of its TeleVantage software-based phone system and
take advantage of the emerging market  opportunities in the software-based phone
system  industry;  second,  to  strengthen  its  position  in the  open  systems
telephony  market  by  establishing   alliances  with  leading   technology  and
distribution  vendors;  and third,  to minimize its investment in  non-strategic
product lines.

     The Company met its first  objective by investing  most of its resources in
the Company's TeleVantage product.  TeleVantage is a software-based phone system
that  runs on the  Windows  NT  platform  and is  primarily  sold to  small-  to
medium-sized  businesses  and  corporate  branch  offices.  TeleVantage  has the
functionality  of a stand-alone PBX plus  additional  call management  features.
These  features   include   graphical  voice  mail,   multi-line  call  control,
"follow-me"  call  forwarding,   email  integration,   call/message   screening,
personalized call handling,  automatic call distribution,  web browser interface
and support for Internet Protocol (IP) telephony. The Company added 27 employees
during fiscal year 2000 primarily in TeleVantage sales,  marketing,  support and
development  roles.  Net sales from the Company's  computer  telephony  products
increased  120% to $15.7 million from $7.1 million in fiscal 1999. The growth in
the Company's  TeleVantage software revenues  accelerated  substantially late in
fiscal  2000 with a 76% growth rate from the March 31, 2000 to the June 30, 2000
quarters.

     The  Company  met its second  objective  when it signed  several  strategic
partnership and Original  Equipment  Manufacturer (OEM) agreements during fiscal
2000. The Company entered into  relationships  with Dialogic (an Intel company),
to port  TeleVantage to Intel's open,  standards-based  CT Media  platform,  and
Toshiba   America   Information   Systems   (TAIS)  to  deliver  an   integrated
communications  server and  software-PBX  solution,  as well as agreements  with
Microsoft,  IBM, Teleco,  Goldmine,  Olivetti, ALR, Midia and Affinity,  amongst
others.

     The Company met its third  objective by reducing its investment in products
marketed by its  Communications  Software Group (CSG),  which resulted in higher
profits from these products during the first half of fiscal 2000.  Revenues from
CSG product  decreased  substantially in the third and fourth quarters of fiscal
2000,  and  the  Company  sold  its  CSG  division  to  Prologue   Software  for
approximately  $3.0  million  (which  includes  $1.1  million  in  CSG  accounts
receivable)  effective June 30, 2000. Operating income from the CSG division was
$.9 million for fiscal 2000.

     In December 1999, the Company announced the sale of its Visual Voice source
code to Dialogic (an Intel  Company) for $2.7 million and $1.5 million in Visual
Voice professional  services fees. The agreement allowed the Company to continue
to sell the Visual Voice  product line until June 30,  2000.  Effective  July 1,
2000, the Company formally discontinued selling the Visual Voice product line.

     As a result of the Company's decision to sell its CSG business, the Company
reclassified  its CSG assets and  operations as a  discontinued  operation.  The
Company's  financial  statements for fiscal years 2000,  1999 and 1998 have been
prepared to reflect this reclassification.

FISCAL 1999

     In  fiscal  year  1999,  Artisoft  accomplished  two  key  objectives:   it
accelerated  the development of its Computer  Telephony  Product Group business,
and it increased the profitability of its CSG product line.

                                       3
<PAGE>
     The Company  accomplished  its first objective by increasing its investment
and  focus on the  Company's  TeleVantage  product.  The net  revenues  from the
Computer  Telephony  Product Group  increased 50% to $7.1 million in fiscal 1999
from $4.8 million in fiscal 1998. The growth in the Computer  Telephony  Product
Group  revenues  accelerated  late in the year,  ending  with a 96%  increase in
Computer  Telephony  Product Group revenues  between $1.2 million in revenues in
the fourth  quarter of fiscal  1998 and $ 2.3  million in revenues in the fourth
quarter of fiscal 1999. The growth in Computer  Telephony Product Group revenues
was principally attributable to increased sales of TeleVantage.

     TeleVantage received numerous industry awards, including being named the #1
Product of the Year by CT Magazine in December 1998. The Company also added over
400  value  added   resellers   (VAR's)  and   announced   several   distributor
relationships.

     The Company  accomplished its second  objective of substantially  improving
the  profitability  of  the  Communications  Software  Group  by  continuing  to
implement expense reductions relative to the Communications  Software Group. The
Communications  Software  Group  achieved  operating   profitability,   with  an
operating profit exceeding $4.2 million in fiscal 1999.  Communications Software
Group  expenses  decreased  by 55% to $7.3  million  in fiscal  1999 from  $16.2
million in fiscal  1998.  While this  expense  reduction  was  implemented,  net
revenues from the  Communications  Software Group decreased by only 25% to $15.2
million in fiscal 1999 from $20.0  million in fiscal 1998.  Most of the decrease
was attributable to lower sales of the Company's LANtastic product line.

PRODUCTS AND SERVICES

     The Company sells,  markets,  supports and develops its computer  telephony
products  out of  its  Cambridge,  Massachusetts  headquarters.  These  products
included Visual Voice and  TeleVantage  during fiscal 2000 but will only include
TeleVantage  after June 30, 2000. The Company's former  Communications  Software
Group was located in Tucson,  Arizona  (with a satellite  development  center in
Boynton Beach, Florida). This group was responsible for the Company's networking
and communications  software products.  Effective June 30, 2000 the Company sold
this product group.

     Effective  June 30, 2000,  TeleVantage  became the  Company's  sole product
line.  TeleVantage is a complete  software-based  telephone  system.  The system
provides  PBX-like  call  control   functionality   including  voicemail,   auto
attendant,  call  forwarding,  phone  directory and a number of other  telephony
technologies, bundled into a single integrated solution. TeleVantage is built on
an open  architecture  that  requires  no  proprietary  hardware.  It works with
standard computer servers, non-proprietary telephone handsets and standard Intel
(Dialogic)   voice   processing   boards.   TeleVantage  is  designed  to  allow
organizations  to improve  customer  service,  increase  call  productivity  and
significantly decrease the cost of maintaining their telephone systems.

     In December 1999, Artisoft released  TeleVantage 3.0, which, in addition to
the features offered in TeleVantage 2.1, offered voice over IP (VoIP),  ISDN and
a  Web-browser  interface  that allows  customers to check  voicemails or manage
personal  settings  via the  Internet.  TeleVantage  3.0  also  offers  enhanced
scalability  compared to  TeleVantage  2.1 by supporting up to 96 trunks and 264
extensions along with support for digital T-1 lines and E-1 lines over a variety
of protocols  including CAS/R2 and ISDN.  Other new features  include  automatic
call  distribution  (ACD),  handset Caller ID and message waiting support,  call
recording, and voice mail synchronization with Microsoft Exchange to allow voice
and email messages to be unified.

     In June 2000,  Artisoft released  TeleVantage 3.5 which, in addition to the
features offered in TeleVantage 3.0, provides:  BRI ISDN support,  international
language  capabilities,   IP  gateway  enhancements  and  increased  application
programmability. In addition to supporting Microsoft Windows NT, TeleVantage 3.5
supports  Windows  2000.  Other  features  included  in  TeleVantage  3.5  are a
localization toolkit that allows users to make adjustments to their voice-guided
interfaces and choose the appropriate  language for their phone system,  support
for a  low-cost  four-port  Voice  over  IP  (VoIP)  card  and  new  IP  Gateway
administration,  a  TeleVantage  Software  Development  Kit  (SDK)  that  allows
developers  and resellers to customize and add  functionality  to TeleVantage to
meet the needs of specific customers and vertical markets, and an E-911 solution
for small to medium-sized businesses that allows compliance with 911 regulations
set forth by many state and local agencies in the United States.

     The Company  currently  holds a  registered  trademark  on its  TeleVantage
product in the United States Trademark and Patent Office.

                                       4
<PAGE>
     Prior to June 30,  2000 the Company  sold the Visual  Voice  product  line.
Visual Voice was a toolkit  principally  sold to software  developers  to create
interactive voice response applications.

     See "Item 7.  Management's  Discussion and Analysis of Financial  Condition
and Results of  Operations"  including the section  entitled  "Risk Factors" for
further discussion of new product introductions.

RAW MATERIALS, MANUFACTURING AND SUPPLIERS

     The Company does not manufacture  any of the hardware  necessary to be used
in  conjunction  with its  software-based  phone  system.  The  Company  and its
distributors  purchase Dialogic voice processing boards from Intel for sale with
its TeleVantage  product.  TeleVantage is designed to operate on PCs of multiple
manufacturers in conjunction with the Dialogic boards.  The functionality of the
Company's telephony software products is dependent on the continued availability
of hardware assemblies from Dialogic (an Intel Company).

     Future  operating  results  could be  adversely  affected if the Company is
unable to  procure  subcontracted  assemblies  for its  products  needed to meet
anticipated customer demand. To date, customer returns of the Company's products
for defective workmanship have not been material.

MARKETING, SALES AND DISTRIBUTION

     The  Company's  principal  marketing  strategy  is to create  reseller  and
customer  demand for the Company's  products and to use  distributors to fulfill
this demand.  The Company's  authorized  resellers and distributors are selected
for  their  sales  ability,   technical  expertise,   reputation  and  financial
resources.  The Company  also sells  direct to Toshiba as an Original  Equipment
Manufacturer (OEM). The Company's selling efforts have been assisted by positive
product  reviews,   awards  and  recognition   earned  from  computer  telephony
publications.

     The Company's  marketing  programs have three objectives:  first, to create
brand name  recognition  of the Company and its  products;  second,  to generate
sales leads for its resellers and distributors;  and third, to support the sales
efforts of its  resellers  and  distributors  through  sales tools and training.
Marketing  activities  that address the first two  objectives  include  frequent
participation in industry trade shows and seminars,  direct mail, advertising in
major  trade  publications,  executive  participation  in  press  briefings  and
industry  seminars,   sponsorship  of  seminars  by  the  Company  and  on-going
communication  with the Company's end users. To train and support  resellers and
distributors,  the Company provides  mailings of product and technical  updates,
seminar material and corporate  presentations.  The Company offers a TeleVantage
Partner Program,  which provides enhanced training,  services and support to its
TeleVantage resellers and distributors.

     The Company is exposed to the risk of product  returns and  rotations  from
its distributors and volume  purchasers,  which are recorded by the Company as a
reduction  to sales.  Although  the  Company  attempts to monitor and manage the
volume of its sales to distributors and volume  purchasers,  overstocking by its
distributors  and volume  purchasers or changes in inventory  level  policies or
practices  by  distributors  and volume  purchasers  may  require the Company to
accept returns above historical levels. In addition, the risk of product returns
may increase if the demand for new products  introduced  by the Company is lower
than the Company  anticipates at the time of introduction.  Although the Company
believes that it provides an adequate allowance for sales returns,  there can be
no assurance that actual sales returns will not exceed the Company's  allowance.
Any product returns in excess of recorded  allowances could result in a material
adverse  effect on net sales and operating  results.  As the Company  introduces
more products, timing of sales to end users and returns to the Company of unsold
products by distributors and volume  purchasers become more difficult to predict
and could result in material fluctuations in quarterly operating results.

     Substantially  all of the Company's  revenue in each fiscal quarter results
from orders  booked in that quarter.  A significant  percentage of the Company's
bookings and sales to major  customers  on a quarterly  basis  historically  has
occurred during the last month of the quarter and is usually concentrated in the
latter half of that month.  Orders placed by major customers are typically based
upon the customers'  forecasted  sales level for Company  products and inventory
levels of Company  products  desired to be maintained by the major  customers at
the time of the orders. Major distribution customers may receive negotiated cash
rebates, market development funds and extended credit terms from the Company for
purchasing Company products,  in accordance with industry  practice.  Changes in
purchasing  patterns by one or more of the Company's major customers  related to
customer  forecasts  of future  sales of  Company  products,  customer  policies
pertaining to desired  inventory  levels of Company  products,  negotiations  of
rebate  and  market  development  funds  or in the  ability  of the  Company  to

                                       5
<PAGE>
anticipate  the mix of customer  orders or to ship large  quantities of products
near the end of a fiscal  quarter  could  result  in  material  fluctuations  in
quarterly  operating  results.  The  timing  of new  product  announcements  and
introductions  by the Company or significant  product returns by major customers
to the  Company,  could  also  result  in  material  fluctuations  in  quarterly
operating  results.  Expedited  outsourcing of production and component parts to
meet unanticipated demand could adversely affect gross margins.

     Sales  channels  are  supported  directly  through  a variety  of  programs
designed  to create  demand  for the  products.  The  Company  seeks to  educate
individuals  and key  decision  makers in small-  to  medium-size  corporations,
branch offices, personal computer manufacturers and telecommunications equipment
vendors  about the uses for and  benefits of its  telephony  products.  Programs
include the following:  (i) targeted direct mail campaigns;  (ii)  telemarketing
and on-site sales  visits;  (iii)  targeted  worldwide  advertising  in industry
magazines  and  the  internet;   (iv)  public  relations   campaigns;   and  (v)
custom-developed joint marketing programs with distributors and resellers.

     The Company  supports  its products  through  fee-based  and  non-fee-based
technical services and a World Wide Web site.

     The Company's ability to compete is dependent upon the timely  introduction
of new  products  to the  marketplace  and the timely  enhancement  of  existing
products.  Product development expenses totaled approximately $3.7 million, $2.6
million  and $2.3  million  in fiscal  2000,  1999 and 1998,  respectively.  The
Company has not engaged in customer-sponsored research activities, but may do so
in the future.

     The Company  utilizes a sales,  marketing  and  distribution  strategy with
regard to its TeleVantage product line as described below:

     The  Company  employs  regional  sales  managers  to  recruit  and  support
qualified  TeleVantage  resellers.  TeleVantage  software  is  sold  to  certain
national distributors principally Catalyst Telecom, Tech Data, Alliance Systems,
Cygcom and Teleco.  These  distributors  then sell the TeleVantage  software and
associated Dialogic hardware to the qualified TeleVantage resellers as warranted
by end user demand.  The  resellers  attend  training  sessions  provided by the
Company prior to being certified as TeleVantage resellers.

SEASONALITY

     Typically,   the   telecommunications  and  computer  telephony  industries
experience  some seasonal  variations  in demand,  with weaker sales in July and
August because of customers' vacations and planned international shutdowns. This
seasonality  is especially  noted in Europe.  Sales of phone systems can also be
weak in the months of January and  February  due to strong  retail  sales in the
November-December time frame.

COMPETITION

     The Company's TeleVantage  software-based phone system principally competes
with  proprietary  PBXs offered by companies such as Nortel,  Siemens and Avaya,
IP-PBX  products  offered  by Cisco and 3Com,  and  PC-PBX  products  offered by
Altigen.  While  the  Company  believes  that its  TeleVantage  software  offers
superior functionality and value than these products, there can be no assurances
that these providers will not choose to develop their own  software-based  phone
systems that will be competitive with the Company's products.

INTERNATIONAL BUSINESS

     The Company  markets and sells its  products  in  international  as well as
domestic markets.  In fiscal 2000, 1999 and 1998,  international sales accounted
for 8%, 12% and 12%,  respectively,  of the Company's net sales. Less than 1% of
the  Company's  assets  were  deployed to support  the  Company's  international
business at the end of fiscal 2000 and 1999.  The decline in  international  net
sales as a percentage of total net sales during fiscal year 2000 was principally
the result of the  recognition of revenue from the sale of the Company's  Visual
Voice source code to Dialogic (an Intel Company).

     During fiscal 2000, the Company established distribution relationships with
the  following  international   partners:  Icon  PLC  (United  Kingdom),   Midia
(Ireland),  ALR (Switzerland),  Affinity (Latin America),  Premier  Technologies
(Australia),  Aeronaut  Industries  (Australia),  Data  Link  Telecommunications
(Denmark) and A&C Comm'sultancy  (Belgium) for its Computer Telephony  products,
and therefore, computer telephony international sales should increase further in
fiscal 2001.

                                       6
<PAGE>
     Sales to non-U.S.  customers  may be affected by  fluctuations  in exchange
rates and government  regulations.  To date, the Company's  operations  have not
been affected materially by currency fluctuations.

SIGNIFICANT CUSTOMERS

     The  Company   sells  its  products   through  a  variety  of  channels  of
distribution,  including  distributors,  resellers  and OEMs.  In  fiscal  2000,
Dialogic (an Intel Company)  accounted for 20% of the Company's annual net sales
as a result of its acquisition of the Visual Voice product line. In fiscal 1999,
no customer  accounted for more than 10% of the Company's  annual net sales.  At
June 30, 2000,  Dialogic (an Intel Company)  accounted for  approximately 23% of
the Company's outstanding trade accounts receivable and Globaltron accounted for
approximately  10% of the  outstanding  trade accounts  receivable.  At June 30,
1999, two customers accounted for approximately 8% and 7%, respectively,  of the
Company's  outstanding trade accounts  receivable.  The loss of any of the major
distributors,  resellers,  OEMs or their failure to pay the Company for products
purchased  from the  Company  could  have an  adverse  effect  on the  Company's
operating results. The Company's standard credit terms are net 30 days, although
longer terms are provided to various major customers on a negotiated  basis from
time to time.

BACKLOG

     Substantially  all of the  Company's  revenue in each quarter  results from
orders  booked in that quarter.  Accordingly,  the Company does not believe that
its backlog at any particular point is indicative of future sales. The Company's
backlog of orders at June 30,  2000 was  approximately  $48,000,  compared  with
approximately $11,000 at June 30, 1999.

PROPRIETARY RIGHTS AND LICENSES

     The Company  currently relies on a combination of trade secret,  copyright,
trademark and patent laws,  nondisclosure and other  contractual  agreements and
other technical  measures to establish and protect its proprietary rights in its
products and to protect its technologies from  appropriation by others.  Despite
these  precautions,  unauthorized  parties  may  attempt to copy  aspects of the
Company's  products  or to obtain and use  information  the  Company  regards as
proprietary.  In  addition,  it may be possible  for others to develop  products
using  technologies  similar to the Company's but which do not infringe upon the
Company's proprietary rights.

     While the Company's  success will depend to a certain degree on its ability
to protect its  technologies,  the Company  believes that,  because of the rapid
pace of  technological  change in the industries in which the Company  competes,
the legal  protections  for its  products  are less  significant  factors in the
Company's  success than the  knowledge,  ability and experience of the Company's
employees,  the nature and frequency of product  enhancements and the timeliness
and quality of support services provided by the Company.

     From time to time,  the Company has received and may in the future  receive
communications  from third parties  asserting that the Company's  trade names or
features,  content,  or trademarks of certain of the Company's products infringe
upon intellectual  property rights held by such third parties.  As the number of
trademarks,  patents,  copyrights and other intellectual  property rights in the
Company's  industry  increases,  and as the coverage of these patents and rights
and the  functionality  of products in the market further  overlap,  the Company
believes that  products  based on its  technology  may  increasingly  become the
subject of infringement  claims. Such claims could have an adverse affect on the
Company and may also  require the  Company to obtain one or more  licenses  from
third  parties.  There can be no  assurance  that the  Company  would be able to
obtain any such required  licenses  upon  reasonable  terms,  if at all, and the
failure by the Company to obtain such licenses  could have an adverse  effect on
its business, results of operations and financial condition. If the Company were
able to obtain such licenses,  the licensing costs could  materially  affect the
Company's future financial results. In addition, the Company licenses technology
on a  non-exclusive  basis from several  companies for inclusion in its products
and anticipates  that it will continue to do so in the future.  The inability of
the  Company to  continue  to license  these  technologies  or to license  other
necessary  technologies for inclusion in its products,  or substantial increases
in royalty  payments  under these third  party  licenses,  could have an adverse
effect on its business, results of operations and financial condition.

     Litigation or threatened  litigation in the software  development  industry
has increasingly been used as a competitive tactic both by established companies
seeking to  protect  their  existing  position  in the  market  and by  emerging
companies attempting to gain access to the market. If the Company is required to
defend itself against a claim, whether or not meritorious,  the Company could be
forced to incur substantial expense and diversion of management  attention,  and

                                       7
<PAGE>
may  encounter  market  confusion  and  reluctance  of customers to purchase the
Company's software  products.  Such litigation,  if determined  adversely to the
Company, could have an adverse effect on its business, results of operations and
financial condition.

     In the course of its product development  efforts, the Company periodically
identifies  certain  technologies owned by others that either would be useful to
incorporate into its products or are necessary in order to remain competitive in
light of industry  trends.  In these cases the Company has in the past sought to
obtain licenses of such  third-party  technologies.  The Company expects that it
will continue to find it desirable or necessary to obtain additional  technology
licenses from others,  but there can be no assurance that any particular license
will be  available  at all, or on  acceptable  terms,  at any future  time.  The
royalties  paid on  future  licensing  arrangements  may  adversely  impact  the
Company's operating results.

     The Company pays royalties to Lucent Technologies and Microsoft Corporation
for its use of certain licensed technologies. The licensing by these entities of
their products or brand name to competitors of the Company, or the withdrawal or
termination  of licensing  rights to the Company's  technologies,  could have an
adverse  affect on the Company's  sale of products  incorporating  such licensed
technologies to original  equipment  manufacturers  and the Company's results of
operations as a whole.

ENVIRONMENTAL LAWS

     Compliance  with  federal,  state and local  laws and  regulations  for the
protection  of the  environment  has not had a material  impact on the Company's
capital expenditures,  operations or competitive position.  Although the Company
does not  anticipate any adverse impact in the future based on the nature of its
operations  and the scope of  current  environmental  laws and  regulations,  no
assurance  can be  provided  that such  laws or  regulations  or future  laws or
regulations  enacted to protect the environment will not have a material adverse
impact on the Company.

EMPLOYEES

     As of June 30, 2000,  the Company had 126  full-time  employees,  including
approximately 54 in sales, marketing and customer support, 44 in engineering and
product  development,  13 in  operations  and 15 in  administration.  The future
success of the  Company  will depend in large part on its  continued  ability to
attract and retain highly skilled and qualified personnel.  Competition for such
personnel is intense.  The Company has severance or change in control agreements
with certain of its executive  officers and  non-competition  and  nondisclosure
agreements with  substantially  all of its professional  employees and executive
officers.  None of the Company's employees are represented by a labor union. The
Company has  experienced  no work stoppages and believes that its relations with
its employees are good.

UNCERTAINTIES IN THE COMPANY'S BUSINESS

     In addition to the factors  described above that could adversely affect the
Company's  business  and  results  of  operations,  and,  therefore,  the market
valuation of its Common Stock, the Company's future results of operations may be
impacted  by various  trends  and  uncertainties  that are beyond the  Company's
control,  including adverse changes in general economic  conditions,  government
regulations  and  foreign  currency  fluctuations.  Certain of these  trends and
uncertainties  are discussed in detail under "Risk Factors" included in "Item 7.
Management's  Discussion  and  Analysis of  Financial  Condition  and Results of
Operations."

     In addition,  various  characteristics  of the computer  telephony software
industry  may  adversely  affect the  Company.  As computer  telephony  software
product   offerings  become  more  widespread,   the  Company  could  experience
significantly  greater  competitive  pressures.  Significant  delays in  product
development  and  release  would  adversely  affect  the  Company's  results  of
operations.  There can be no assurance that the Company will respond effectively
to technological changes or new product announcements by other companies or that
the  Company's  product  development  efforts will be  successful.  Furthermore,
introduction of new products by the Company involves substantial marketing risks
because of the possibility of product "bugs" or performance  problems,  in which
event  the  Company  could  experience  significant  product  returns,  warranty
expenses and lower sales.

     Sales of the  Company's  telephony  software  products are dependent on the
availability  and reliability of certain voice processing  hardware.  Currently,
the  Company  relies  on  Dialogic  as its sole  supplier  of  voice  processing
hardware.  The interruption of this supply could materially adversely impact the
sales of the Company's  software-based  phone system  TeleVantage.  In addition,
should  this  hardware  become  technologically   unreliable  or  no  longer  be
compatible with the Company's software-based phone system, the Company's results
of operations could be materially adversely impacted.

                                       8
<PAGE>
     Certain   of   the   Company's    personal   computer    manufacturer   and
telecommunications   equipment  provider  relationships  require  the  scheduled
delivery  of  product  revisions  and new  products.  The  failure  to adhere to
agreed-upon  product  delivery  schedules could result in the termination of key
relationships  with major  telecommunications  equipment  providers  or personal
computer  manufacturers,  which  could have an adverse  impact on  revenues  and
earnings.

     The Company must develop and maintain  distributor and value added reseller
channels for its products.  These distribution  channels are highly competitive,
with a large number of vendors  seeking to be promoted by and sold through these
channels.  In many cases it is  important  that the Company  successfully  train
persons involved in distribution channels with respect to the Company's products
and services.  There are a number of companies that currently  compete  directly
with the  Company's  software-based  phone system  product  line.  Many of these
companies,  including Avaya,  Cisco, 3Com and others have substantially  greater
resources and name  recognition than the Company.  Accordingly,  there can be no
assurance that the Company's current products will continue to generate revenues
and earnings at current  levels or that the Company will be able to  effectively
develop and launch new competitive products in the future.

     As a result,  past performance  trends by the Company should not be used by
investors in predicting or anticipating future results.  The market price of the
Company's  common stock has been,  and may continue to be,  extremely  volatile.
Factors  identified  herein,  along  with  other  factors  that may arise in the
future,  quarterly  fluctuations in the Company's  operating results and general
conditions  or  perceptions  of  securities  analysts  relating to the  computer
telephony  marketplace  or to the Company  specifically  may have a  significant
impact on the  market  price of the  Company's  Common  stock  and  could  cause
substantial  market price  fluctuations  over short  periods.  See also "Item 7.
Management's  Discussion  and  Analysis of  Financial  Condition  and Results of
Operations", including the discussion of "Risk Factors."

RIGHTS PLAN

     During  fiscal  1995,  the  Board of  Directors  of the  Company  adopted a
shareholder  rights plan (the  "Rights  Plan")  which is intended to protect and
maximize the value of  shareholders'  interest in the Company and to assure that
all Company  shareholders  will receive fair and equal treatment in the event of
any unsolicited attempt to acquire the Company.  The Rights Plan will not and is
not intended to prevent a takeover of the Company on terms that are fair to, and
in the best interests of, all shareholders. See "Note 7 of Notes to Consolidated
Financial  Statements"  under "Item 8. Financial  Statements  and  Supplementary
Data."

ITEM 2. PROPERTIES.

     The Company leases property as detailed in the following table.

                                                                         Lease
                            Approximate    Owned or   Expiration       Intended
      Location                 Size         Leased       Date             Use
      --------                 ----         ------       ----             ---

Tucson, Arizona            28,800 sq. ft.   Leased   June 2001        Operations
Cambridge, Massachusetts   18,241 sq. ft.   Leased   September 2005   Office
Cambridge, Massachusetts    8,313 sq. ft.   Leased   July 2002        Office
Boynton Beach, Florida      2,342 sq. ft.   Leased   August 2000      Office

     Aggregate  monthly  rental  payments  for  the  Company's   facilities  are
approximately  $75,000.  The Company subleases a portion of its Tucson,  Arizona
based Operations facility to a third party. The Company's current facilities are
generally  adequate  for  anticipated  needs over the next 12 to 24 months.  The
Company does not own any real property.

ITEM 3. LEGAL PROCEEDINGS

     The  Company  is a party to a number of legal  proceedings  arising  in the
ordinary  course  of its  business.  The  Company  believes  that  the  ultimate
resolution of these  proceedings  will not have a material adverse effect on its
financial position or results of operations.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     Not applicable.

                                       9
<PAGE>
EXECUTIVE OFFICERS OF THE REGISTRANT

     The  following  table  sets  forth  information  concerning  the  executive
officers of the Company as of July 1, 2000:

Name                        Age   Position
----                        ---   --------

Steven G. Manson            41    President and Chief Executive Officer

Christopher H. Brookins     36    Vice President of Development
                                  and Chief Technology Officer

Paul Gregory Burningham     43    Vice President of Business Development

Carol J. Meier              42    Vice President of Marketing

Jonathan P. Ross            43    Vice President of Sales

Kirk D. Mayes               32    Controller and Interim Chief Financial Officer

     Mr.  Manson  joined  Artisoft in October 1996 as Vice  President of Product
Management - Computer Telephony Division.  In October 1997, Mr. Manson was named
Vice President and General Manager of the Computer  Telephony Products Group. In
October 1998, Mr. Manson was named Senior Vice President and General  Manager of
the Computer  Telephony Products Group. Mr. Manson was named President and Chief
Executive  Officer on June 30, 2000.  Mr.  Manson  joined  Artisoft  from Gensym
Corporation where he was Director of Corporate Marketing. Earlier in his career,
Mr. Manson held other senior level  marketing  positions at Cadre  Technologies,
Inc., and Prime Computer, Inc.

     Mr.  Brookins  joined  Artisoft  in  February  1996  as Vice  President  of
Development  -  Computer  Telephony  Division  upon the  acquisition  of  Stylus
Innovation by Artisoft.  In June 1999, Mr.  Brookins was named Chief  Technology
Officer  and Vice  President  of  Development  of  Artisoft.  Prior  to  joining
Artisoft,  Mr.  Brookins  served  as Vice  President  of  Development  at Stylus
Innovation from March 1993 to February 1996. Mr. Brookins has also held a senior
management position at Easel Corporation.

     Mr.  Burningham  joined  Artisoft in  February  2000 as Vice  President  of
Business  Development.  Mr.  Burningham  has 13  years  of  general  management,
executive  level  sales  and  marketing,  business  development  and  management
consulting experience with companies in the communications industry,  including:
MCI WorldCom, Molex and AI/FOCS.

     Ms. Meier joined  Artisoft in January 2000 as Vice  President of Marketing.
Prior to Artisoft,  she was Vice  President  of Marketing at GN Netcom,  Inc., a
telecommunications  manufacturer  in Nashua,  New Hampshire.  Ms. Meier has also
been  responsible  for the  marketing  program  at Boston  Technology,  Inc.,  a
developer  of  network  services  platforms,  from  its  startup  years  to  its
acquisition by Comverse Network Systems in 1998.

     Mr. Ross joined  Artisoft in January  2000 as the Vice  President of Sales.
Mr. Ross has been in the communications  industry for twenty years with a voice,
video,  and data  background  and has held various  senior level sales and sales
management  positions.   Mr.  Ross  has  been  responsible  for  developing  and
implementing  sales strategies for companies such as OctoCom,  Windata,  Jupiter
Technology and Rolm Systems.

     Mr. Mayes joined  Artisoft in November  1994. In April 1996,  Mr. Mayes was
named Assistant Corporate Controller and in June 1997 Corporate Controller.  Mr.
Mayes joined Artisoft from Arthur Andersen LLP.

                                       10
<PAGE>
                                     PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS.

     The principal  market for Artisoft common stock is The Nasdaq Stock Market.
Market information and related  shareholder matters are contained in "Securities
Information"  on the inside back cover of the Artisoft,  Inc. 2000 Annual Report
to  Shareholders,  and are incorporated  herein by reference.  On June 30, 2000,
approximately 276 shareholders of record held the Company's Common Stock.

     The  Company  currently  intends  to  retain  future  earnings  to fund the
development  and growth of its  business  and,  therefore,  does not  anticipate
paying any cash dividends in the foreseeable future.

ITEM 6. SELECTED FINANCIAL DATA.

                         ARTISOFT, INC. AND SUBSIDIARIES
                      SELECTED CONSOLIDATED FINANCIAL DATA
                    (in thousands, except per share amounts)

<TABLE>
<CAPTION>
                                                                  YEARS ENDED JUNE 30,
                                                  ---------------------------------------------------
                                                  2000       1999       1998        1997         1996
                                                  ----       ----       ----        ----         ----
<S>                                             <C>         <C>         <C>         <C>         <C>
STATEMENTS OF OPERATIONS DATA
Net sales                                       $15,689    $ 7,144    $ 4,771    $  4,734    $  1,152

Loss from operations                             (6,180)    (6,835)    (3,103)     (1,396)       (372)

Net income (loss) from continuing operations     (5,265)    (6,011)    (1,376)       (745)      1,145

Net loss                                         (4,486)    (1,762)    (2,913)    (28,425)    (18,328)
Net income (loss) per common share from
  continuing operations-basic and diluted       $  (.35)   $  (.41)   $  (.09)   $   (.05)   $    .08

Net loss per common share-basic and diluted     $  (.30)   $  (.12)   $  (.20)   $  (1.96)   $  (1.27)

Weighted average common shares outstanding       15,171     14,720     14,554      14,529      14,463

                                                                    AS OF JUNE 30,
                                                  --------------------------------------------------
                                                  2000       1999       1998        1997        1996
                                                  ----       ----       ----        ----        ----
BALANCE SHEET DATA
Working capital                                 $ 7,535    $15,870    $18,016    $ 18,700    $ 15,325

Total assets                                     21,494     20,751     21,445      24,773      28,425

Shareholders' equity                             18,588     18,574     19,952      22,605      50,981
</TABLE>

                                       11
<PAGE>
ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
        RESULTS OF OPERATIONS.

OVERVIEW

     During  fiscal  2000 the  Company  focused  its  resources  on  developing,
marketing,  selling and supporting its software-based  phone system TeleVantage.
The Company also  increased its  investment in its sales,  marketing and support
infrastructure for TeleVantage. Furthermore, the Company continued to build upon
and invest in its telephony  distribution and value added reseller network.  The
Company de-emphasized its Communication Software Group and closed on the sale of
this division effective June 30, 2000.

     As a result of the Company's decision to sell its CSG business, the Company
reclassified  its CSG assets and  operations  as  discontinued  operations.  The
Company's  financial  statements for fiscal years 2000,  1999 and 1998 have been
prepared to reflect this reclassification.

     Overall, the Company achieved increases in the sales of TeleVantage, during
fiscal 2000 and fiscal  1999.  Sales of the  Company's  Visual Voice tool kit in
fiscal 2000 remained relatively consistent with sales levels in fiscal 1999. The
Company sold its Visual Voice source code to Intel in December  1999.  The terms
of the asset sale agreement included provisions allowing the Company to continue
to sell the Visual Voice  software  until June 30,  2000.  Intel  announced  the
discontinuation  of the product in late June 2000. The Company  recognized  $2.7
million  in  revenue  from the sale of the  software  code and $1.5  million  in
professional  services revenue associated with Visual Voice. These revenues were
recognized ratably over a 9-month period from October 1999 through June 2000.

     In December 1999, Artisoft released TeleVantage 3.0, which is an upgrade to
the previous  version of its TeleVantage  product  released in December 1998. In
June 2000,  Artisoft  released  TeleVantage  3.5, an upgrade to TeleVantage  3.0
released in December  1999.  TeleVantage  was awarded Best of Show at CT Expo in
March 2000 for the fifth  consecutive year and has received  numerous  favorable
trade  reviews  during  the  course  of  fiscal  2000,  including  the  2000 CRM
Excellence  Award from Technology  Marketing  Corporation and Editor's Choice by
Communications  Solution Magazine.  TeleVantage was also awarded Best of Show at
Communications Solution Expo in the spring of 2000.

NEW PRODUCTS

     COMPUTER  TELEPHONY  PRODUCTS.  As of June 30, 2000, the Company's products
included TeleVantage 3.5 and TeleVantage Call Center Reporter.

     In December 1999, Artisoft released  TeleVantage 3.0, which, in addition to
the features  offered in  TeleVantage  2.1,  offers voice over IP (a built-in IP
gateway),  ISDN  and  a  Web-browser  interface.   TeleVantage  3.0  offers  web
capabilities  that  allow  customers  to check  voicemails  or  manage  personal
settings via the  Internet.  TeleVantage  3.0 also offers  enhanced  scalability
versus  TeleVantage  2.1 by supporting up to 96 trunks and 264 extensions  along
with  support for  digital  T-1 lines and E-1 lines over a variety of  protocols
including  CAS/R2  and  ISDN.   Other  new  features   include   automatic  call
distribution  (ACD),  handset  Caller  ID  and  message  waiting  support,  call
recording, and voice mail synchronization with Microsoft Exchange to allow voice
and email messages to be unified.

     In June 2000,  Artisoft released  TeleVantage 3.5 which, in addition to the
features  offered in TeleVantage 3.0,  offers:  BRI ISDN support,  international
language  capabilities,   IP  gateway  enhancements  and  increased  application
programmability. In addition to supporting Microsoft Windows NT, TeleVantage 3.5
supports  Windows  2000.  Other  features  included  in  TeleVantage  3.5  are a
localization toolkit that allows users to make adjustments to their voice-guided
interfaces and choose the appropriate  language for their phone system,  support
for a  low-cost  four-port  Voice  over  IP  (VoIP)  card  and  new  IP  Gateway
administration,  a  TeleVantage  Software  Development  Kit  (SDK)  that  allows
developers  and resellers to customize and add  functionality  to TeleVantage to
meet the needs of specific customers and vertical markets, and an E-911 solution
for small to medium-sized businesses that allows compliance with 911 regulations
set forth by many state and local agencies in the United States.

NET SALES

     Net sales  increased  120% to $15.7  million for the fiscal year ended June
30, 2000 from $7.1  million for fiscal  1999.  Net sales  increased  50% to $7.1
million  for the fiscal  year ended June 30,  1999 from $4.8  million for fiscal
1998.  The increase in net sales for fiscal 1999 was due to  increased  sales of
the Company's  TeleVantage  and Visual Voice product lines.  The increase in net
sales  for the  fiscal  year  ended  June 30,  2000 was  principally  due to two
factors:  First, an increase in sales of the Company's  TeleVantage product line

                                       12
<PAGE>
and  secondly,  the sale of the  Company's  Visual  Voice  source  code to Intel
Corporation during the quarter ended December 31, 1999. During the quarter ended
December 31, 1999, Intel Corporation purchased the Company's Visual Voice source
code for $2.7  million.  Intel  Corporation  also agreed to pay the Company $1.5
million in  professional  service  fees  associated  with  support and  services
provided to Intel  Corporation and the existing  Visual Voice customers  between
October  1, 1999 and June 30,  2000.  These  revenues  were  recognized  ratably
between  October 1, 1999 and June 30, 2000.  Net Visual Voice product sales were
materially unchanged between fiscal 1999 and fiscal 2000.

     The Company  distributes its products  internationally  and tracks sales by
major geographic area.  Non-U.S.  sales represented 8%, 12% and 12% of net sales
for fiscal 2000, 1999 and 1998, respectively.  International sales increased 33%
to $1.2 million in fiscal 2000 from $.9 million in fiscal 1999,  which reflected
an  increase  of  50%  from  $.6  million  in  fiscal  1998.  The  increases  in
international  sales in absolute  dollars are a result of increased sales of the
Company's  TeleVantage  software-based  phone  system,  especially in Europe and
Latin America.  The decrease in international sales as a percentage of total net
sales is principally  the result of the  recognition of $4.2 million in domestic
revenue on the sale of the  Company's  Visual  Voice source code to Dialogic (an
Intel Company) in December 1999.

GROSS PROFIT

     The Company's gross profit was $10.4 million, $3.9 million and $3.4 million
in fiscal 2000, 1999 and 1998,  respectively,  or 67%, 55% and 70% of net sales,
respectively.  The  increase  in gross  profit  percentage  for  fiscal  2000 as
compared to fiscal 1999 was due to a shift to higher margin TeleVantage software
sales and the Visual Voice source code sale instead of lower margin  TeleVantage
Not For Resale kits  (NFR's).  The net  increase in  aggregate  dollars of gross
profit  margin for fiscal  2000 as  compared  to fiscal  1999 and 1998 is due to
higher net sales from the Company's TeleVantage product line and the recognition
of revenues  associated with the sale of the Company's Visual Voice source code.
The  decrease in gross profit  percentage  for fiscal 1999 as compared to fiscal
1998 was primarily due to a higher sales of the lower margin TeleVantage Not For
Resale kits.  Additionally,  sales of the  Company's  lower margin  Visual Voice
hardware increased between fiscal 1998 and 1999. Gross profit may fluctuate on a
quarterly and yearly basis because of product mix,  pricing  actions and changes
in sales and inventory allowances.

SALES AND MARKETING

     Sales and  marketing  expenses  were $10.0  million,  $4.8 million and $2.4
million for fiscal 2000, 1999 and 1998, respectively,  representing 64%, 67% and
49% of net sales, respectively. The increases in sales and marketing expenses in
aggregate dollars for fiscal 2000 as compared to fiscal 1999 and for fiscal 1999
compared to fiscal 1998 were due  principally  to the  recognition of a non-cash
charge of $2.3 million during the quarter ended March 31, 2000  associated  with
Artisoft  common  stock and  warrants  granted  to Toshiba  America  Information
Systems "TAIS".  In January 2000, the Company granted 100,000 shares of Artisoft
common  stock and 50,000  warrants to TAIS at a strike price of $6.994 (the fair
market  value of the Artisoft  common stock on the date of the  execution of the
letter of intent).  The fair market  value of the  Artisoft  common stock on the
date of execution of the definitive agreement was $21.50. The difference between
the strike price and fair market value of the Artisoft  common stock was charged
to  selling  expense in the  quarter  ended  March 31,  2000.  Higher  sales and
marketing  staffing levels also  contributed  significantly  to the increases in
sales and marketing expenses in aggregate dollars for fiscal 2000 as compared to
fiscal 1999 and for fiscal 1999  compared to fiscal  1998.  Sales and  marketing
expenses as a percentage of total revenues  decreased to 64% in fiscal 2000 from
67% in fiscal 1999. The decrease in sales and marketing expenses as a percentage
of total revenues for fiscal 2000 as compared to fiscal 1999 is principally  the
result of the increased  net sales levels.  This increase in sales and marketing
expenses as a percentage of total revenues for fiscal 1999 as compared to fiscal
1998 was  primarily  the result of  expenses  incurred  due to the  addition  of
marketing, sales and support personnel associated with the Company's TeleVantage
software-based phone system.

PRODUCT DEVELOPMENT

     Product  development  expenses  were $3.7  million,  $2.6  million and $2.3
million for fiscal 2000, 1999 and 1998, respectively,  representing 24%, 36% and
47% of net sales,  respectively.  The increase in aggregate product  development
expenses in fiscal 2000 as compared to fiscal 1999 and for fiscal 1999  compared
to  fiscal  1998  is  principally   attributable  to  the  addition  of  product
development resources to work on future versions of TeleVantage. The addition of
new  development  personnel  during  the fiscal  year  ended  June 30,  2000 was
required to meet planned future product introduction  timetables.  Specifically,
the Company has added development and quality assurance personnel as a result of
its entry  into two  development  and  distribution  agreements,  one with Intel
Corporation,  pursuant  to which the  Company  is to make  modifications  to the
TeleVantage code to ensure  compatibility  with Intel's CT Media Server, and the

                                       13
<PAGE>
second with Toshiba America  Information  Systems (TAIS),  pursuant to which the
Company will be required to meet certain development milestones. The decrease in
development  expenses  as a  percentage  of total net  sales in  fiscal  2000 as
compared  to  fiscal  1999  and for  fiscal  1999  compared  to  fiscal  1998 is
principally  the result of the overall  increase in sales during these  periods.
The Company  believes the introduction of new products to the market in a timely
manner is critical to its future success.

GENERAL AND ADMINISTRATIVE

     General and  administrative  expenses were $2.9  million,  $3.5 million and
$1.5 million for fiscal 2000, 1999 and 1998 respectively,  representing 18%, 48%
and 30% of net sales,  respectively.  The decrease in general and administrative
expenses  in  aggregate  dollars in fiscal  2000 as  compared  to fiscal 1999 is
principally  due to reduced  senior  administrative  personnel  costs during the
latter half of fiscal 2000. The increase in general and administrative  expenses
in aggregate  dollars in fiscal 1999 as compared to fiscal 1998 is primarily the
result of additional occupancy costs incurred subsequent to the expansion of the
Company's Cambridge,  Massachusetts-based  headquarters, the addition of certain
executive  administrative  personnel and increased  depreciation  expense on the
Company's  fixed  assets  in  its  Cambridge,  Massachusetts  headquarters.  The
decrease in general and  administrative  expenses as a  percentage  of total net
sales in fiscal 2000 compared to fiscal 1999 is principally  attributable to the
overall  increase in net sales between fiscal 1999 and fiscal 2000. The increase
in general and  administrative  expenses as a percentage  of net sales in fiscal
1999 as compared to fiscal 1998 is  primarily  the result of the  aforementioned
higher occupancy costs, depreciation expenses and administrative salaries.

WRITE OFF OF ABANDONED TECHNOLOGY

     Subsequent to the  acquisition  of Stylus  Innovation  in fiscal 1996,  the
Company recorded a charge to operations during the fourth quarter of fiscal 1998
totaling  $393,000.  These  charges  related  to the  cost to  purchase  certain
technologies in which development efforts were abandoned in fiscal 1998 and hold
no future realizable value to the Company.

OTHER INCOME (EXPENSE)

     Other income (expense),  net, was $.9 million, $.8 million and $1.7 million
for fiscal 2000, 1999 and 1998,  respectively.  Other income (expense),  net for
fiscal 1998 includes the  recognition  of a $1.3 million gain on the sale of the
Company's former Tucson, Arizona headquarters in October 1997.

INCOME TAX EXPENSE

     The effective  tax rates for the Company were 0% for fiscal 2000,  1999 and
1998. No income tax benefit was recognized for fiscal 2000, 1999 or 1998, as the
Company has fully utilized all federal net operating loss carryback potential.

FUTURE RESULTS

     The  Company   intends  to  continue  to  increase  its   investments   and
expenditures  in sales,  marketing and development of its  software-based  phone
system,   TeleVantage.   The  Company  will  likely  see   increased   operating
expenditures over the next several quarters as it completes planned development,
marketing  and sales  personnel  expansion  efforts  in its  Computer  Telephony
Product Group.  With these planned  headcount  increases and increases in rental
rates,  the Company will see increased  occupancy  expenses  associated with its
Cambridge, Massachusetts corporate headquarters.

     In December  1999,  the  Company  executed an  Intellectual  Property  (IP)
Purchase Agreement with Dialogic (an Intel Company).  The Company agreed to sell
its Visual Voice source code to Dialogic (an Intel Company) for consideration of
$2.7  million.  The $2.7  million was paid to  Artisoft  upon  execution  of the
agreement on December 30, 1999. Dialogic (an Intel Company) also agreed to allow
the Company to continue to sell its Visual  Voice  software  until June 30, 2000
royalty free up to a maximum of $1.4 million in sales per quarter. Subsequent to
June 30, 2000 the Company will be required to pay a royalty to Intel Corporation
on all sales of Visual Voice software. Intel also agreed to pay the Company $1.5
million in professional services revenue. The Company recognized $1.4 million of
Visual Voice source code sale and  professional  services revenue during each of
the quarters ended  December 31, March 31 and June 30.  Effective June 30, 2000,
Dialogic  (an Intel  Company)  has  formally  discontinued  Visual Voice and the
Company is no longer  authorized  to sell,  market or support the product  line.
Approximately 50% of the Company's  revenues in fiscal 2000 were attributable to
Visual  Voice sales or Visual Voice  source code  acquisition  revenue or Visual

                                       14
<PAGE>
Voice  professional  fees.  The loss of this revenue  stream along with expected
increases in operating  expenses will likely lead to increased  operating losses
and lower gross profits during fiscal 2001.

     In  December  1999,  the  Company  executed a  strategic  partnership  with
Dialogic (an Intel  Company).  Under the terms of the agreement,  the Company is
required to provide  Dialogic (an Intel  Company)  with a  software-based  phone
system that is compatible with Intel Corporation's CT Media Server.

     In January 2000,  the Company  executed a strategic  partnership  with TAIS
intended to allow the Company and TAIS to deliver an  integrated  communications
server and software-PBX  solution for small and midsized  businesses.  Under the
terms of the  agreement,  TAIS  will  invest  in  licenses  of  TeleVantage  for
customized  versions of the software  product to be integrated with its computer
telephony systems and communications server product offerings.  The Company will
be required to meet certain  development  milestones in providing the customized
software to TAIS.  TAIS acquired  100,000  shares of Artisoft  common stock at a
price of $6.994  per share and has the right to  acquire  an  additional  50,000
shares pursuant to a warrant  agreement.  Additionally,  the Company  authorized
TAIS to purchase an additional 1,350,000 shares of the Company's common stock on
the open market.  Toshiba is not  contractually  or in any other way required to
purchase  shares  on  the  open  market.   The  Company  incurred  a  charge  of
approximately  $2.3 million dollars on the issuance of these  securities,  which
was recognized as selling expense during the quarter ended March 31, 2000.

     The failure of the Company to successfully meet its development  milestones
on either one of these key strategic  agreements  may have an adverse  effect on
the  Company's  anticipated  future  revenues  from  TeleVantage.  The Company's
ability to  significantly  expand its selling and marketing of  TeleVantage to a
broad customer base may depend on its ability to successfully  execute these two
key strategic  agreements.  The failure of one or both of these  partnerships or
the Company's  inability to continue to develop  future  strategic  partnerships
could adversely effect the Company's operating results.

     The Company's  future  results of operations  involve a number of risks and
uncertainties.  Among the  factors  that could  cause  future  results to differ
materially from historical  results are the following:  business  conditions and
the general economy; business and technological developments in the emerging and
rapidly changing software-based PBX market; competitive pressures, acceptance of
new  products  and  price  pressures;  availability  of third  party  compatible
products at reasonable prices; risk of nonpayment of accounts  receivable;  risk
of product  line or  inventory  obsolescence  due to shifts in  technologies  or
market demand; timing of software introductions; and litigation.

LIQUIDITY AND CAPITAL RESOURCES

     The Company had cash and cash  equivalents of $5.1 million at June 30, 2000
compared to $16.1  million at June 30, 1999 and working  capital of $7.5 million
at June 30, 2000  compared to $15.9  million at June 30,  1999.  The decrease in
cash and cash  equivalents  of $11.0 million was  principally  the result of the
Company's  purchase of certain  investment  securities  during  fiscal 2000.  In
addition,  to a lesser extent the operating  losses  incurred during fiscal 2000
also  contributed  to the decrease in cash and cash  equivalents.  The Company's
cash and  investment  balances at June 30, 1999 were $16.1  million  compared to
$15.4  million  at June  30,  2000.  The  decrease  was  principally  due to the
operating  losses  incurred  during  fiscal 2000.  The decrease in the Company's
working  capital of $8.4 million was primarily the result of the  aforementioned
purchase of  investment  securities.  Increases in the  Company's  inventory and
accounts receivable balances partially offset the decrease in working capital.

     The Company funds its working capital  requirements  primarily through cash
flows from operations and existing cash balances.  While the Company anticipates
that existing cash balances and cash flows from  operations  will be adequate to
meet the Company's  current and expected cash requirements for at least the next
year,  additional  investments  by the Company to acquire new  technologies  and
products  may  necessitate  that the  Company  seek  additional  debt or  equity
capital.  There can be no  assurance  that such  additional  financing or equity
capital will be available when needed or, if available,  will be on satisfactory
terms.  In order  to  raise  capital,  the  Company  may  issue  debt or  equity
securities and may incur substantial dilution.

SHORT TERM AND LONG TERM INVESTMENTS

     The Company had short and long term investment balances of $10.3 million at
June 30, 2000 compared to $0 at June 30, 1999. The Company purchased various AAA
rated  intermediate  term securities during fiscal 2000. All of these securities
mature by December 31, 2005.  Securities with  maturities  between 91 days and 1
year are classified as short term.  Those securities with maturities of 366 days
or greater are classified as long term investments at June 30, 2000.

                                       15
<PAGE>
RECENT ACCOUNTING PRONOUNCEMENTS

     In March  2000,  the  Financial  Accounting  Standards  Board  issued  FASB
Interpretation  No. 44,  Accounting  for Certain  Transactions  involving  Stock
Compensation  (an  interpretation  of APB Opinion No. 25).  This  interpretation
provides  guidance  regarding  the  application  of  APB  Opinion  25  to  Stock
Compensation involving employees.  This interpretation is effective July 1, 2000
and is not expected to have a material effect on the Company.

"SAFE HARBOR"  STATEMENT UNDER THE PRIVATE  SECURITIES  LITIGATION REFORM ACT OF
1995

     This Form 10-K may contain  forward-looking  statements  that involve risks
and  uncertainties,  including,  but not limited  to, the impact of  competitive
products and pricing,  product demand and market  acceptance risks, the presence
of  competitors  with  greater  financial  resources,  product  development  and
commercialization   risks,   costs   associated   with   the   integration   and
administration  of  acquired  operations,  capacity  and supply  constraints  or
difficulties,  the results of financing  efforts and other risks  detailed  from
time to time in the Company's  Securities and Exchange Commission  filings.  The
Company filed its 1999 Form 10-K on September 23, 1999.

RISK FACTORS

GENERAL

     COMPETITION.  The computer  telephony industry is highly competitive and is
characterized by rapidly evolving industry standards.  The Company competes with
other  phone  system  companies,   many  of  which  have  substantially  greater
financial,  technological,  production, sales and marketing and other resources,
as well as greater name recognition and larger customer bases, than the Company.
As a  result,  these  competitors  may be  able  to  respond  more  quickly  and
effectively to new or emerging technologies and changes in customer requirements
or to devote greater resources to the development,  promotion, sales and support
of their products than the Company. The Company's new product  introductions can
be subject to severe price and other  competitive  pressures.  While the Company
endeavors to introduce its products to the  marketplace in a timely manner there
can be no  assurances  that  due  to  the  greater  financial  resources  of the
Company's  competitors  that these products will be successful or even accepted.
There can be no assurance  that the  Company's  products will be able to compete
successfully  with other  products  offered  presently or in the future by other
vendors.

     NEW INDUSTRY  DEVELOPMENT.  The Company's  principal product,  TeleVantage,
competes   in  the  newly   emerging   software-based   phone   system   market.
Software-based  phone systems  operate in  conjunction  with and are affected by
developments  in other  related  industries.  These  industries  include  highly
developed  product  markets,  such as PCs, PC  operating  systems  and  servers,
proprietary  PBX and related  telephone  hardware  and  software  products,  and
telephone, data and cable transmission systems, as well as new emerging products
and industries,  such as Internet  communications  and Internet  Protocol ("IP")
telephony.  All of these industries and product markets are currently undergoing
rapid changes,  market evolution and  consolidation.  The manner, in which these
industries and products  evolve,  including the  engineering-  and  market-based
decisions  that are made  regarding  the  interconnection  of the  products  and
industries,  will  affect  the  opportunities  and  prospects  for  TeleVantage.
TeleVantage  competes directly with other  software-based phone system solutions
as well as  existing  traditional,  proprietary  hardware  solutions  offered by
companies such as Avaya  Communications,  Nortel and Siemens.  While the Company
anticipates a migration toward software-based phone system solutions,  there can
be no assurances that this will occur at the rate that the Company anticipates.

     PRODUCT  RETURNS  AND  ROTATIONS.  The  Company  is  exposed to the risk of
product returns and rotations from its  distributors  and value added resellers,
which are  estimated  and  recorded  by the  Company  as a  reduction  in sales.
Although  the  Company   attempts  to  monitor  its  reseller  and   distributor
inventories  to be consistent  with current  levels of sell  through,  localized
overstocking   may  occur  with  TeleVantage  due  to  rapidly  evolving  market
conditions.  In addition, the risk of product returns and rotations may increase
if the demand for its existing  products  should rapidly decline due to regional
economic troubles or increased  competition.  Although the Company believes that
it provides adequate allowances for product returns and rotations,  there can be
no  assurance  that actual  product  returns and  rotations  will not exceed the
Company's  allowances.  Any product  returns and rotations in excess of recorded
allowances  could result in a material adverse effect on net sales and operating
results.  As the Company  introduces more new products,  the  predictability and
timing of sales to end users and the  management  of returns  to the  Company of
unsold products by distributors and volume  purchasers  becomes more complex and
could result in material fluctuations in quarterly sales and operating results.

                                       16
<PAGE>
     FACTORS  AFFECTING  PRICING.  Substantially all of the Company's revenue in
each fiscal  quarter  results from orders booked in that quarter.  A significant
percentage of the Company's  bookings and sales to distributors  and value added
resellers  historically  have occurred  during the last month of the quarter and
are concentrated in the latter half of that month. Orders placed by distributors
are typically based upon  distributors'  recent  historical and forecasted sales
levels for Company  products and inventory levels of Company products desired to
be maintained by those distributors at the time of the orders. Moreover,  orders
may also be based upon financial practices by distributors  designed to increase
the return on  investment  or yield on the sales of the  Company's  products  to
value-added resellers or end-users.  Major distribution  customers  occasionally
receive  market  development  funds  from the  Company  for  purchasing  Company
products and from time to time  extended  terms,  in  accordance  with  industry
practice,  depending upon competitive conditions. The Company currently does not
offer any cash rebates to its U.S. distribution partners.  Changes in purchasing
patterns by one or more of the Company's  distributors,  changes in  distributor
policies   pertaining  to  desired   inventory   levels  of  Company   products,
negotiations of market development funds and changes in the Company's ability to
anticipate  in advance the product mix of  distributor  orders  could  result in
material fluctuations in quarterly operating results.

     PRODUCT CONCENTRATION. The Company has in the past derived, and anticipates
that it will in the future  derive,  a significant  portion of its revenues from
one product line.  Declines in the revenues from this software product,  whether
as a result of  competition,  technological  change,  price  pressures  or other
factors, could have a material adverse effect on the Company's business, results
of operations  and financial  condition.  Further,  life cycles of the Company's
products  are  difficult  to  estimate  due in part to the recent  emergence  of
certain  of the  Company's  products,  the  effect of new  products  or  product
enhancements,  technological  changes  in the  software  industry  in which  the
Company  operates and future  competition.  There can be no  assurance  that the
Company will be successful in maintaining  market  acceptance of its key current
products or any new products or product enhancements.

     TECHNOLOGICAL  CHANGE.  The markets for computer  telephony  solutions  are
characterized by rapid technological  change,  changing customer needs, frequent
product  introductions  and evolving  industry  standards.  The  introduction of
products  incorporating  new  technologies  and the  emergence  of new  industry
standards   could  render  the   Company's   existing   products   obsolete  and
unmarketable.  The  Company's  future  success  will  depend upon its ability to
develop and introduce new computer  telephony  products  (including new releases
and  enhancements)  on  a  timely  basis  that  keep  pace  with   technological
developments  and  emerging  industry  standards  and address  the  increasingly
sophisticated needs of its customers. There can be no assurance that the Company
will be successful in developing and marketing new computer  telephony  products
that respond to technological  changes or evolving industry standards,  that the
Company  will not  experience  difficulties  that  could  delay or  prevent  the
successful  development,  introduction  and marketing of these new products,  or
that its new products will adequately  meet the  requirements of the marketplace
and achieve market  acceptance.  If the Company is unable,  for technological or
other  reasons,  to develop and introduce new computer  telephony  products in a
timely   manner  in  response  to  changing   market   conditions   or  customer
requirements,  the  Company's  business,  results of  operations  and  financial
condition could be adversely affected.

     POTENTIAL  FOR  UNDETECTED  ERRORS.  Software  products as complex as those
offered by the Company may contain undetected errors.  There can be no assurance
that,  despite  testing by the Company and by current and  potential  customers,
errors  will not be found in new or  existing  products  after  commencement  of
commercial shipments,  resulting in loss of or delay in market acceptance or the
recall of such  products,  which could have a material  adverse  effect upon the
Company's business,  results of operations and financial condition.  The Company
provides  customer  support for most of its  products.  The Company  will in the
future offer new products.  If these products are flawed,  or are more difficult
to use than traditional Company products,  customer support costs could rise and
customer satisfaction levels could fall.

     HARDWARE   AVAILABILITY  AND  QUALITY.  The  Company's  computer  telephony
software  requires  the  availability  of certain  hardware.  Specifically,  the
TeleVantage  software-based  phone system  operates on certain voice  processing
boards  manufactured  by Dialogic (an Intel  Company).  To the extent that these
boards become unavailable or in short supply the Company could experience delays
in shipping  software-based  phone  systems to its  customers,  which may have a
material adverse affect on the Company's future operating results.  In addition,
the Company is dependent on the  reliability  of this hardware and to the extent
the   hardware  has  defects  it  will  impact  the   performance   of  its  own
software-based phone system. To the extent, that the hardware becomes unreliable
or does not perform in a manner that is acceptable  to the Company's  customers,
the Company could  experience a material  adverse impact on its future operating
results.  Such delays or quality problems if encountered could also cause damage
to the Company's  reputation  for  delivering  high quality,  reliable  computer
telephony solutions.

                                       17
<PAGE>
     INTELLECTUAL  PROPERTY RIGHTS.  The Company's success is dependent upon its
software  code  base,  its  programming  methodologies  and  other  intellectual
properties. To protect its proprietary technology,  the Company relies primarily
on a combination of trade secret laws and  nondisclosure,  confidentiality,  and
other agreements and procedures,  as well as copyright and trademark laws. These
laws and actions may afford only limited  protection.  There can be no assurance
that the steps taken by the Company  will be adequate to deter  misappropriation
of its  proprietary  information,  or to prevent the successful  assertion of an
adverse claim to software  utilized by the Company,  or that the Company will be
able to  detect  unauthorized  use and  take  effective  steps  to  enforce  its
intellectual  property  rights.  The  Company  owns  United  States and  foreign
trademark registrations for certain of its trademarks.  In addition, the Company
has applied for trademark  protection on a number of its recently introduced new
technologies.  In selling its products,  the Company relies primarily on "shrink
wrap"  licenses  that  are  not  signed  by  licensees  and,  therefore,  may be
unenforceable under the laws of certain jurisdictions.  In addition, the laws of
some foreign  countries provide  substantially  less protection to the Company's
proprietary  rights than do the laws of the United  States.  Trademark or patent
challenges in such foreign countries could, if successful, materially disrupt or
even terminate the Company's ability to sell its products in such markets. There
can be no assurance  that the  Company's  means of  protecting  its  proprietary
rights will be adequate or that the Company's competitors will not independently
develop similar technology.  Although the Company believes that its services and
products do not infringe on the  intellectual  property  rights of others,  such
claims have been and in the future may be  asserted  against  the  Company.  The
failure of the Company to protect its proprietary  property, or the infringement
of the  Company's  proprietary  property  on the rights of others,  could have a
negative impact on the Company's  business,  results of operations and financial
condition.

     DEPENDENCE UPON KEY PERSONNEL.  The Company's future performance depends in
significant part upon key technical and senior management personnel. The Company
is dependent on its ability to identify,  hire, train,  retain and motivate high
quality  personnel,  especially highly skilled engineers involved in the ongoing
research and development  required to develop and enhance the Company's software
products  and  introduce  enhanced  future  products.  A high level of  employee
mobility  and  aggressive  recruiting  of  skilled  personnel  characterize  the
industry.  There can be no assurance that the Company's  current  employees will
continue  to work  for the  Company  or that  the  Company  will be able to hire
additional  employees  on a timely  basis.  Loss of  services  of  existing  key
employees  or failure  to timely  hire new key  employees  could have a negative
impact on the Company's business, results of operations and financial condition.
The Company expects to grant additional stock options and provide other forms of
incentive  compensation  to  attract  and  retain key  technical  and  executive
personnel. These additional incentives will lead to higher compensation costs in
the future and may adversely  effect the Company's future results of operations.
The Company has experienced and expects to continue to experience  difficulty in
hiring key technical personnel in certain of its key development offices.  These
difficulties  could lead to higher  compensation  costs and may adversely effect
the Company's future results of operations.

     FLUCTUATIONS  IN  QUARTERLY  OPERATING  RESULTS.  The  Company's  operating
results  have in the past  fluctuated,  and may in the  future  fluctuate,  from
quarter  to  quarter,  as a result of a number  of  factors  including,  but not
limited to,  changes in pricing  policies or price  reductions by the Company or
its  competitors;  variations  in the  Company's  sales  channels  or the mix of
product sales; the timing of new product  announcements and introductions by the
Company or its competitors; the availability and cost of supplies; the financial
stability  of major  customers;  market  acceptance  of new products and product
enhancements;  the  Company's  ability  to  develop,  introduce  and  market new
products,  applications  and  product  enhancements;  the  Company's  ability to
control costs;  possible  delays in the shipment of new products;  the Company's
success in expanding  its sales and  marketing  programs;  deferrals of customer
orders in  anticipation  of new  products,  product  enhancements  or  operating
systems;  changes in Company strategy;  personnel changes;  and general economic
factors.  The Company's  software  products are generally  shipped as orders are
received and  accordingly,  the Company has  historically  operated  with little
backlog.  As a result,  sales in any quarter are  dependent  primarily on orders
booked and shipped in that  quarter and are not  predictable  with any degree of
certainty.  In addition, the Company's expense levels are based, in part, on its
expectations as to future  revenues.  If revenue levels are below  expectations,
operating results are likely to be adversely affected.  The Company's net income
may be  disproportionately  affected by a reduction in revenues because of fixed
costs related to generating  its revenues.  These or other factors may influence
quarterly  results  in the future  and,  accordingly,  there may be  significant
variations  in  the  Company's  quarterly   operating  results.   The  Company's
historical   operating   results  are  not  necessarily   indicative  of  future
performance for any particular period.  Due to all of the foregoing factors,  it
is possible that in some future quarter the Company's  operating  results may be
below the  expectations of public market analysts and investors.  In such event,
the price of the Company's Common Stock could be adversely affected.

     POSSIBLE  VOLATILITY  OF STOCK PRICE.  The trading  price of the  Company's
Common Stock is likely to be subject to significant  fluctuations in response to
variations in quarterly operating results, changes in management,  announcements
of  technological  innovations or new products by the Company,  its customers or
its  competitors,  legislative  or  regulatory  changes,  general  trends in the
industry and other events or factors.  The stock market has experienced  extreme
price and volume fluctuations which have particularly  affected the market price

                                       18
<PAGE>
for many high technology  companies  similar to the Company and which have often
been  unrelated to the operating  performance  of these  companies.  These broad
market  fluctuations  may  adversely  affect the market  price of the  Company's
Common  Stock.   Further,   factors  such  as  announcements  of  new  strategic
partnerships  or product  offerings by the Company or its competitors and market
conditions  for stocks  similar to that of the  Company  could have  significant
impact on the market price of the Common Stock.

     POSSIBLE  ACQUISITIONS OR DIVESTITURES.  From time to time, the Company may
consider acquisitions of or alliances with other companies that could complement
the Company's existing business, including acquisitions of complementary product
lines. Although the Company may periodically discuss such potential transactions
with a number of companies, there can be no assurance that suitable acquisition,
alliance or purchase  candidates  can be  identified,  or that,  if  identified,
acceptable terms can be agreed upon or adequate and acceptable financing sources
will be  available  to the  Company  or  purchasers  that would  enable  them to
consummate such transactions. Even if an acquisition or alliance is consummated,
there  can  be  no  assurance  that  the  Company  will  be  able  to  integrate
successfully  such  acquired  companies  or  product  lines  into  its  existing
operations,  which  could  increase  the  Company's  operating  expenses  in the
short-term  and  materially  and  adversely  affect  the  Company's  results  of
operations.  Moreover,  certain  acquisitions  by the  Company  could  result in
potentially   dilutive  issuances  of  equity  securities,   the  incurrence  of
additional debt and  amortization of expenses related to goodwill and intangible
assets,  all of  which  could  adversely  affect  the  Company's  profitability.
Acquisitions,  alliances and divestitures  involve  numerous risks,  such as the
diversion  of the  attention of the  Company's  management  from other  business
concerns,  the  entrance of the Company  into  markets in which it has had no or
only limited experience, unforeseen consequences of exiting from product markets
and the potential  loss of key employees of the acquired  company,  all of which
could  have a  material  adverse  effect on the  Company's  business,  financial
condition and results of operations.

COMPUTER TELEPHONY

     COMPUTER  TELEPHONY  PRODUCT MARKET.  The market for open,  standards-based
computer  telephony products is relatively new and is characterized by the rapid
evolution of hardware and software standards, emerging technologies and changing
customer  requirements.  These characteristics may render the Company's computer
telephony products unmarketable or may make the expansion,  timing and direction
of product development unpredictable. As a result of these factors, there can be
no assurance that computer  telephony  markets will continue to expand,  or that
the Company's products will achieve market acceptance.

     The Company believes that the principal  competitive  factors affecting the
computer  telephony  markets it serves  include  vendor and product  reputation,
product  architecture,  functionality  and features,  scalability,  ease of use,
quality of product and support,  performance,  price, brand name recognition and
effectiveness of sales and marketing efforts. There can be no assurance that the
Company can maintain and grow its market position  against current and potential
competitors,  especially those with significantly greater financial,  marketing,
service, support,  technical and other competitive resources. Any failure by the
Company to  maintain  and grow its  competitive  position  could have a material
adverse effect upon the Company's  revenues from its computer  telephony product
line.

     TeleVantage  is a telephone  system  designed  for small- and  medium-sized
businesses  and  branch  offices.   The  Company  believes   TeleVantage  offers
functionality  superior to that of a traditional standalone PBX. There can be no
assurances that competitors with substantially  greater financial resources than
that of the  Company  will not develop  their own  software-based  phone  system
solutions and subsequently  adversely affect the Company's  ability to market or
sell its software-based phone system solution, TeleVantage.

     TeleVantage  could  also  face  direct   competition  from  companies  with
significantly  greater  financial,  marketing,  service,  support and  technical
resources.  Although the Company has recently partnered with TAIS,  Dialogic (an
Intel  Company),  Compaq and IBM amongst  others to deliver  its  software-based
phone system to small and medium  sized  businesses  there can be no  assurances
these  partnerships  will  substantially  expand  the  market  presence  of  the
Company's  software-based  PBX,  TeleVantage.  The Company  anticipates  certain
competitors with greater  financial  resources will continue to make substantial
new investments in developing IP based and software based  telephony  solutions.
Thus there can be no  assurance  that the Company  will be able to  successfully
market or sell its own competing IP based or software-based telephony solutions.

     COMPUTER   TELEPHONY   HARDWARE   SUPPLIER   DEPENDENCIES.   The  Company's
software-based phone system,  TeleVantage, is designed to operate in conjunction
with  voice  processing  boards  manufactured  by  Dialogic,  an Intel  Company.
Additionally,  Dialogic,  an Intel  Company  is  currently  the  Company's  only
supplier of the voice processing  boards that are necessary for the operation of

                                       19
<PAGE>
TeleVantage.  If Intel Corporation becomes unable to continue to manufacture and
supply  these  boards in the  volume,  price and  technical  specifications  the
Company  requires,  then the  Company  would  have to adapt  its  products  to a
substitute supplier. Introducing a new supplier of voice processing boards could
result in unforeseen  additional product  development or customization costs and
could introduce hardware and software operating or compatibility problems. These
problems  could  affect  product  shipments,  be costly to correct or damage the
Company's  reputation  in the  markets  in which it  operates,  and could have a
material  adverse  affect on its  business,  financial  condition  or results of
operations.

     Additionally, Dialogic (an Intel Company) hardware failures could adversely
affect the Company's ability to ship and sell its own software products,  damage
its  reputation  in the markets in which it operates,  and could have a material
adverse affect on its business, financial condition or results of operations.

     COMPUTER  TELEPHONY  CUSTOMERS  AND  MARKET  ACCEPTANCE.   The  Company  is
currently and will continue to invest significant  resources in the development,
marketing and sales of TeleVantage,  a software-based phone system. There can be
no assurance that the Company will achieve  market  acceptance of these products
whose PBX and related  telephone  needs have  traditionally  been served through
proprietary PBX and key system  distributors  and  interconnects.  The Company's
potential  customer  base  for its  TeleVantage  product,  small,  medium  sized
businesses  and  branch  offices,  have  well  established  histories  of buying
existing  telecommunications  products,  including  proprietary PBXs and related
products, and have found such products to be generally reliable. Moreover, large
companies  such as Avaya  Communications  and Nortel have  invested  substantial
resources in the  development  and  marketing of existing  proprietary  PBXs and
related products and maintain well-developed distribution channels. Accordingly,
the Company will face substantial  market barriers and competitive  pressures in
achieving market acceptance of its new software based PBX products. There can be
no assurance that the Company will be successful in establishing a critical mass
of qualified computer telephony resellers or that such resellers will be able to
successfully market TeleVantage in the volumes that the Company anticipates. The
Company's  success in selling  these  products  will likely be influenced by its
ability to attract and inform the highest  qualified VARs and  distributors  and
interconnects on the features and functionality of these emerging technologies.

     The Company's computer telephony products compete in a relatively  immature
industry with as yet unproven technologies. The Company believes that there will
be an evolution toward open server-based telephony enabled applications from the
traditional  proprietary PBX  environment  and that, in such a new  environment,
software-based  PBX systems will be widely  accepted.  The Company also believes
that  there  may  be  an   eventual   gravitation   toward   Internet   Protocol
architectures. However, there can be no assurance that the current technological
innovations in the computer  telephony  industry will be widely adopted by small
to medium sized  businesses or that telephony  standards will evolve in a manner
that is advantageous to or anticipated by the Company.

     TeleVantage  currently  runs  only on  Microsoft  Windows  NT  servers.  In
addition,  the Company's products use other Microsoft Corporation  technologies,
including  Microsoft SQL Server.  A decline in market  acceptance  for Microsoft
technologies  or the  increased  acceptance of other server  technologies  could
cause the  Company  to incur  significant  development  costs  and could  have a
material adverse effect on our ability to market our current products. Although,
the Company believes  Microsoft  technologies will continue to be widely used by
businesses,  there  nonetheless  can be no assurance that  businesses will adopt
these  technologies  as  anticipated  or will not  migrate  to  other  competing
technologies that the Company's telephony products do not currently support.

     Additionally,  since the  operation of the Company's  software-based  phone
system solution is dependent upon certain Microsoft  technologies,  there can be
no  assurances  that in the  event of a price  increase  by  Microsoft  that the
Company  will  be  able  to  continue  to  successfully   sell  and  market  its
software-based phone system.

ITEM 7(a). QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

     MARKET  RISK.  During the normal  course of business  Artisoft is routinely
subjected to a variety of market risks,  examples of which include,  but are not
limited to, interest rate movements and  collectibility of accounts  receivable.
Artisoft  currently  assesses  these  risks  and has  established  policies  and
practices to protect  against the adverse  effects of these and other  potential
exposures.  Although  Artisoft does not anticipate any material  losses in these
risk areas,  no assurances can be made that material losses will not be incurred
in these areas in the future.

     INTEREST  RATE  RISK.  Artisoft  may be exposed  to  interest  rate risk on
certain of its cash  equivalents.  The value of certain  of the  Company's  cash
equivalents  may be  adversely  impacted in a rising  interest  rate  investment
environment. Although Artisoft does not anticipate any material losses from such
a movement in interest  rates,  no assurances  can be made that material  losses
will not be incurred in the future.

                                       20
<PAGE>
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.

                                 ARTISOFT, INC.
                          INDEX TO FINANCIAL STATEMENTS
                                  (ITEM 14(a))

                                                                  Page Reference
                                                                     Form 10-K
                                                                     ---------

Independent Auditors' Report                                            22

Consolidated Financial Statements:

     Consolidated Balance Sheets as of June 30, 2000 and 1999           23
     Consolidated Statements of Operations for the years ended
     June 30, 2000, 1999 and 1998                                       24

     Consolidated Statements of Changes in
     Shareholders' Equity for the years ended June 30, 2000, 1999
     and 1998                                                           25

     Consolidated Statements of Cash Flows for the years ended
     June 30, 2000, 1999 and 1998                                       26

     Notes to Consolidated Financial Statements                        27-38


All schedules are omitted because they are not required, are not applicable,  or
the information is included in the financial statements or notes thereto.

                                       21
<PAGE>
                          INDEPENDENT AUDITORS' REPORT

The Board of Directors and Shareholders
Artisoft, Inc.:

We have audited the accompanying  consolidated balance sheets of Artisoft,  Inc.
and  subsidiaries  as of June 30,  2000 and  1999 and the  related  consolidated
statements of  operations,  changes in  shareholders'  equity and cash flows for
each  of the  years  in  the  three-year  period  ended  June  30,  2000.  These
consolidated  financial  statements  are  the  responsibility  of the  Company's
management.  Our  responsibility is to express an opinion on these  consolidated
financial statements based on our audits.

We conducted our audits in accordance with auditing standards generally accepted
in the  United  States of  America.  Those  standards  require  that we plan and
perform the audit to obtain  reasonable  assurance  about  whether the financial
statements are free of material misstatement.  An audit includes examining, on a
test basis,  evidence  supporting  the amounts and  disclosures in the financial
statements.  An audit also includes assessing the accounting principles used and
significant  estimates  made by  management,  as well as evaluating  the overall
financial  statement  presentation.   We  believe  that  our  audits  provide  a
reasonable basis for our opinion.

In our opinion, the consolidated  financial statements referred to above present
fairly, in all material respects,  the financial position of Artisoft,  Inc. and
subsidiaries  as of June 30, 2000 and 1999 and the  results of their  operations
and their cash flows for each of the years in the  three-year  period ended June
30, 2000 in conformity  with  accounting  principles  generally  accepted in the
United States of America.

                                                /s/ KPMG LLP

Phoenix, Arizona
August 2, 2000

                                       22
<PAGE>
                         ARTISOFT, INC. AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)


                                                          JUNE 30,     JUNE 30,
ASSETS                                                      2000         1999
                                                         ---------     --------
Current assets:
  Cash and cash equivalents                              $   5,120     $ 16,148
  Short term investments                                     2,490           --
  Receivables:
    Trade accounts, net of allowances of $1,084
      and $1,356 in 2000 and 1999, respectively              1,511        1,055
    Other receivables                                          146           47
  Inventories                                                  808          496
  Prepaid expenses                                             366          301
                                                         ---------     --------
        Total current assets                                10,441       18,047
                                                         ---------     --------

Long term investments                                        7,797           --

Property and equipment                                       2,353        1,537
        Less accumulated depreciation and amortization      (1,140)        (615)
                                                         ---------     --------
        Net property and equipment                           1,213          922
                                                         ---------     --------

Other assets                                                   179          266

Net assets from discontinued operations                      1,864        1,516
                                                         ---------     --------

                                                         $  21,494     $ 20,751
                                                         =========     ========
LIABILITIES AND SHAREHOLDERS' EQUITY

Current liabilities:
  Accounts payable                                       $     928     $    931
  Accrued liabilities                                        1,937        1,237
  Deferred revenue                                              41            9
                                                         ---------     --------
        Total current liabilities                            2,906        2,177
                                                         ---------     --------

Commitments and contingencies                                   --           --

Shareholders' equity:
  Preferred stock, $1.00  par value. Authorized
   11,433,600 shares; none issued                               --           --
  Common stock, $.01 par value. Authorized 50,000,000
   shares; issued  28,742,744 shares at June 30,
   2000 and 28,144,477 shares at June 30, 1999                 287          281
  Additional paid-in capital                               101,363       96,869
  Accumulated deficit                                      (13,278)      (8,792)
  Less treasury stock, at cost, 13,320,500 shares at
   June 30, 2000 and June 30, 1999                         (69,784)     (69,784)
                                                         ---------     --------
      Net shareholders' equity                              18,588       18,574
                                                         ---------     --------
                                                         $  21,494     $ 20,751
                                                         =========     ========

          See accompanying notes to consolidated financial statements.

                                       23
<PAGE>
                         ARTISOFT, INC. AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF OPERATIONS
                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

<TABLE>
<CAPTION>
                                                                YEARS ENDED JUNE 30,
                                                     --------------------------------------
                                                       2000           1999           1998
                                                     --------       --------       --------
<S>                                                 <C>           <C>            <C>
Net sales                                            $ 15,689       $  7,144       $  4,771
Cost of sales                                           5,242          3,214          1,421
                                                     --------       --------       --------
        Gross profit                                   10,447          3,930          3,350
                                                     --------       --------       --------
Operating expenses:
  Sales and marketing                                  10,014          4,760          2,358
  Product development                                   3,743          2,555          2,252
  General and administrative                            2,870          3,450          1,450
  Write off of abandoned technology                        --             --            393
                                                     --------       --------       --------
        Total operating expenses                       16,627         10,765          6,453
                                                     --------       --------       --------

Loss from operations                                   (6,180)        (6,835)        (3,103)
                                                     --------       --------       --------
Other income (expense):
  Interest income                                         919            910            887
  Interest expense                                        (12)           (50)          (315)
  Gain on disposition of property and equipment            --             10          1,237
  Other                                                     8            (46)           (82)
                                                     --------       --------       --------
        Total other income                                915            824          1,727
                                                     --------       --------       --------

        Net loss from continuing operations            (5,265)        (6,011)        (1,376)

Income (loss) from discontinued operations,
  net of tax                                              880          4,249         (1,537)

Loss on sale of discontinued operations                  (101)            --             --
                                                     --------       --------       --------

        Net loss                                     $ (4,486)      $ (1,762)      $ (2,913)
                                                     ========       ========       ========
Net loss per common share from continuing
  operations - Basic and Diluted                     $   (.35)      $   (.41)      $   (.09)
                                                     --------       --------       --------

Net loss per common share-Basic and Diluted          $   (.30)      $   (.12)      $   (.20)
                                                     ========       ========       ========
Weighted average common shares outstanding -
  Basic and Diluted                                    15,171         14,720         14,554
                                                     ========       ========       ========
</TABLE>

          See accompanying notes to consolidated financial statements.

                                       24
<PAGE>
                         ARTISOFT, INC. AND SUBSIDIARIES
           CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY
                      (IN THOUSANDS, EXCEPT SHARE AMOUNTS)

<TABLE>
<CAPTION>
                                                 COMMON STOCK
                                             --------------------  ADDITIONAL                               NET
                                                         $.01 PAR   PAID-IN    ACCUMULATED   TREASURY   SHAREHOLDERS'
                                              SHARES       VALUE    CAPITAL      DEFICIT      STOCK        EQUITY
                                              ------       -----    -------      -------      -----        ------
<S>                                       <C>            <C>      <C>          <C>          <C>          <C>
Balances at June 30, 1997                   27,848,464     $278    $ 96,227     $ (4,117)    $(69,784)    $ 22,604

Common stock issued for compensation           100,000        1         187           --           --          188
Exercise of common stock options                10,078       --          24           --           --           24
Issuance of common stock under employee
 stock purchase plan                            22,060       --          44           --           --           44
Tax benefit of disqualifying dispositions           --       --           4           --           --            4
Net loss                                            --       --          --       (2,913)          --       (2,913)
                                            ----------     ----    --------     --------     --------     --------

Balances at June 30, 1998                   27,980,602      279      96,486       (7,030)     (69,784)      19,951

Exercise of common stock options               116,065        1         250           --           --          251
Issuance of common stock under employee
 stock purchase plan                            47,810        1         106           --           --          107
Tax benefit of disqualifying dispositions           --       --          27           --           --           27
Net loss                                            --       --          --       (1,762)          --       (1,762)
                                            ----------     ----    --------     --------     --------     --------

Balances at June 30, 1999                   28,144,477      281      96,869       (8,792)     (69,784)      18,574

Issuance of common stock to a third
 party for services                            100,000        1       2,988           --           --        2,989
Exercise of common stock options               459,111        5       1,269           --           --        1,274
Issuance of common stock under employee
 stock purchase plan                            39,156       --         237           --           --          237
Net loss                                            --       --          --       (4,486)          --       (4,486)
                                            ----------     ----    --------     --------     --------     --------

Balances at June 30, 2000                   28,742,744     $287    $101,363     $(13,278)    $(69,784)    $ 18,588
                                            ==========     ====    ========     ========     ========     ========
</TABLE>

          See accompanying notes to consolidated financial statements.

                                       25
<PAGE>
                         ARTISOFT, INC. AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)
<TABLE>
<CAPTION>
                                                                         YEARS ENDED JUNE 30,
                                                                 --------------------------------------
                                                                   2000           1999           1998
                                                                 --------       --------       --------
<S>                                                              <C>           <C>           <C>
Cash flows from operating activities:
 Net loss                                                        $ (4,486)      $ (1,762)      $ (2,913)
                                                                 --------       --------       --------
 Adjustments  to  reconcile  net loss to net cash
  provided by (used in) operating activities:
  Depreciation and amortization                                       617            465            397
  Loss from disposition of property and equipment, net                 32             --             --
  Write off of abandoned technology                                    --             --            393
  Change in accounts receivable and inventory allowances             (186)         1,109           (899)
  Common stock issued for services                                  2,989             --             --
  Tax benefit of disqualifying dispositions                            --             27              4
 Changes in assets and liabilities:
  Receivables-
   Trade accounts                                                    (184)        (1,716)           621
   Income taxes                                                        --             --          4,300
   Other receivables                                                  (99)           (11)           (11)
  Inventories                                                        (398)          (201)           917
  Prepaid expenses                                                    (65)           (85)           270
  Current liabilities                                                 729           (674)          (674)
  Net (increase) decrease in assets from discontinued
   operations                                                        (348)         1,066          1,338
  Other assets and liabilities                                         --            (34)            14
                                                                 --------       --------       --------
        Net cash provided by (used in) operating activities        (1,399)        (1,816)         3,757
                                                                 --------       --------       --------
Cash flows from investing activities:
 Purchases of investment securities                               (10,287)            --             --
 Purchases of property and equipment                                 (853)          (908)          (172)
                                                                 --------       --------       --------
        Net cash used in investing activities                     (11,140)          (908)          (172)
                                                                 --------       --------       --------
Cash flows from financing activities:
 Proceeds from issuance of common stock                             1,511            358            256
                                                                 --------       --------       --------
        Net cash provided by financing activities                   1,511            358            256
                                                                 --------       --------       --------
Net increase (decrease) in cash and cash equivalents              (11,028)        (2,366)         3,841
Cash and cash equivalents, beginning of year                       16,148         18,514         14,673
                                                                 --------       --------       --------
Cash and cash equivalents, end of year                           $  5,120       $ 16,148       $ 18,514
                                                                 ========       ========       ========
Supplemental cash flow information:
 Cash paid during the year for:
  Interest                                                       $     12       $     50       $    300
                                                                 ========       ========       ========
  Income taxes                                                   $     17       $     11       $    296
                                                                 ========       ========       ========
</TABLE>

          See accompanying notes to consolidated financial statements.

                                       26
<PAGE>
                        ARTISOFT, INC. AND SUBSIDIARIES

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
        (IN THOUSANDS, EXCEPT PERCENTAGES, SHARES AND PER SHARE AMOUNTS)

(1) SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

DESCRIPTION OF BUSINESS

     Artisoft,  Inc.  ("Artisoft"  or the  "Company")  is a  computer  telephony
software  company that is a recognized  leader in  providing  advanced  computer
telephony  software products that enhance how businesses  communicate with their
customers. Headquartered in Cambridge,  Massachusetts,  Artisoft distributes its
products  worldwide  through over 500 value-added  resellers,  distributors  and
OEM's.

BASIS OF CONSOLIDATION

     The  consolidated  financial  statements  include the accounts of Artisoft,
Inc.  and  its  three  wholly-owned  subsidiaries:  Triton  Technologies,  Inc.,
Artisoft  "FSC",  Ltd.  (which has  elected  to be  treated  as a foreign  sales
corporation)  and  NodeRunner,  Inc. All significant  intercompany  balances and
transactions have been eliminated in consolidation.

USE OF ESTIMATES

     Management of the Company has made  estimates and  assumptions  relating to
the reporting of assets and liabilities and the disclosure of contingent  assets
and liabilities to prepare these consolidated financial statements in conformity
with generally accepted accounting principles.  Actual results could differ from
those estimates.

CASH EQUIVALENTS

     The Company considers all highly liquid securities with original maturities
of three  months or less to be cash  equivalents.  As of June 30, 2000 and 1999,
the  Company  has  classified  securities  of $4.1  million  and $15.4  million,
respectively,  with a  maturity  of less  than  three  months  as cash  and cash
equivalents.  The Company  intends to hold these  securities to maturity and has
presented them at their carrying value.

CONCENTRATION OF CREDIT RISK, PRODUCT REVENUE AND MAJOR CUSTOMERS

     Financial   instruments,   which   potentially   subject   the  Company  to
concentrations  of credit risk,  consist  principally of  investments  and trade
receivables.  The Company invests in securities with an investment credit rating
of AA or better.  The Company also places its investments  for safekeeping  with
high-credit-quality  financial  institutions.  Credit risk with respect to trade
receivables  is  generally  diversified  due to the  large  number  of  entities
comprising  the  Company's  customer  base  and  their  dispersion  across  many
different customer groups and geographies.  The Company often sells its products
through third-party  distributors,  and, as a result, may maintain  individually
significant  receivable balances with major  distributors.  The Company believes
that its credit  evaluation,  approval and  monitoring  processes  substantially
mitigate potential credit risks.

     The  Company   sells  its  products   through  a  variety  of  channels  of
distribution,  including  distributors,  resellers  and OEMs.  In  fiscal  2000,
Dialogic (an Intel Company)  accounted for 20% of the Company's annual net sales
as a result of its  acquisition of the Visual Voice product line. In fiscal 1999
and 1998, no customer  accounted  for more than 10% of the Company's  annual net
sales. At June 30, 2000, Dialogic (an Intel Company) accounted for approximately
23% of the  Company's  outstanding  trade  accounts  receivable  and  Globaltron
accounted for approximately 10% of the outstanding trade accounts receivable. At
June  30,  1999,  two  customers   accounted  for   approximately   8%  and  7%,
respectively,  of the Company's outstanding trade accounts receivable.  The loss
of any of the major  distributors,  resellers,  OEMs or their failure to pay the
Company for products  purchased from the Company could have an adverse effect on
the Company's operating results.  The Company's standard credit terms are net 30
days,  although  longer  terms are  provided  to various  major  customers  on a
negotiated basis from time to time.

                                       27
<PAGE>
DISCONTINUED OPERATIONS

     In September  1999, the Company  announced its intention to investigate the
potential  separation of its two business  units:  the  Communications  Software
Group (CSG) and the Computer Telephony Group (CTG). On June 2, 2000, the Company
signed a definitive  agreement to sell the CSG assets to Prologue Software Group
for  approximately  $1.9 million.  The sale was closed  effective June 30, 2000.
Thus the Company has reclassified the accompanying  consolidated balance sheets,
statements of  operations  and  statements of cash flows of CSG to  Discontinued
Operations.

     The components of Net Assets of Discontinued Operations as of June 30, 2000
and June 30, 1999 are as follows (in thousands):

                                                  JUNE 30, 2000    JUNE 30, 1999
                                                  -------------    -------------
     Accounts receivable                             $ 1,025          $ 1,231
     Inventories                                         467              718
     Prepaid expenses                                     39               34
     Property and equipment, net                         269              443
     Other assets                                        360              897
     Accounts payable                                    (58)            (298)
     Accrued liabilities                                (238)          (1,220)
     Current portion of capital lease obligation          --             (289)
                                                     -------          -------
     Net Assets of Discontinued Operations           $ 1,864          $ 1,516
                                                     =======          =======

     The  following is a summary of the  operating  results of the  Discontinued
Operations  for the  fiscal  years  ended  June  30,  2000,  1999  and  1998 (in
thousands):

                                              YEARS ENDED JUNE 30,
                                      -------------------------------------
                                       2000           1999           1998
                                      ------        -------        --------

     Net sales                        $9,862        $15,160        $ 20,022
     Cost of sales                     2,382          3,641           5,088
                                      ------        -------        --------
     Gross profit                      7,480         11,519          14,934
                                      ------        -------        --------
     Operating expenses                6,600          7,270          16,471
                                      ------        -------        --------
     Net income (loss)                $  880        $ 4,249        $ (1,537)
                                      ======        =======        ========

INVENTORIES

     Inventories  are stated at the lower of cost or market.  Cost is determined
using the first-in, first-out method.

PROPERTY AND EQUIPMENT

     Property and  equipment  are stated at cost.  Equipment  held under capital
leases  are stated at the lower of fair  market  value or the  present  value of
minimum lease payments at the inception of the lease.  Depreciation  of property
and equipment is calculated  using the  straight-line  method over the estimated
useful lives of three to seven years for furniture and equipment and the life of
the lease in the case of leasehold  improvements.  Equipment  held under capital
leases is amortized over the shorter of the lease term or estimated  useful life
of the asset.

     On October 31, 1997,  the Company  closed  escrow on the sale of its Tucson
building and land.  The Company  received  gross proceeds of $4.1 million on the
sale and net cash  proceeds  of $1.6  million  after the  pre-payment  of a $2.2

                                       28
<PAGE>
million  mortgage and other associated  closing costs. The Company  recognized a
net gain of $1.3  million  on the sale of the  building  and land for the fiscal
year ended June 30, 1998.

OTHER ASSETS

     Other assets are stated at cost and are comprised of purchased  technology,
trademarks  and patents,  goodwill and  recoverable  deposits.  Amortization  of
purchased  technology is calculated using the  straight-line  method over a five
year life.  Amortization  of  trademarks  and  patents is  calculated  using the
straight-line  method over the life of the trademark or patent,  which,  in most
cases,  is  ten  years.   Amortization  of  goodwill  is  calculated  using  the
straight-line method over a five year life.

INCOME TAXES

     Income taxes have been accounted for under the asset and liability  method.
Under the asset and liability  method  deferred tax assets and  liabilities  are
recognized for the future tax consequences  attributable to differences  between
the financial  statement carrying amounts of existing assets and liabilities and
their  respective tax bases.  Deferred tax assets and  liabilities  are measured
using  enacted  tax rates  expected  to apply to taxable  income in the years in
which those temporary  differences are expected to be recovered or settled.  The
effect  on  deferred  tax  assets  and  liabilities  of a change in tax rates is
recognized in income in the period that includes the enactment date.

REVENUE RECOGNITION

     The Company  recognizes revenue from product sales at the time of shipment,
net of  allowances  for returns and price  protection.  Other  product  revenue,
consisting of training and support services, is recognized when the services are
provided.  Gross sales for the fiscal years ended June 30, 2000, 1999, and 1998,
respectively, were $17.7 million, $7.6 million, and $5.1 million.

PRODUCT DEVELOPMENT

     Development of new software  products and enhancements to existing software
products  are  expensed as incurred  until  technological  feasibility  has been
established.  After  technological  feasibility is  established,  any additional
costs would be capitalized. Because the Company believes its current process for
developing software is essentially completed concurrently with the establishment
of technological feasibility, no product development costs have been capitalized
to date.

COMPUTATION OF NET LOSS PER SHARE

     Basic loss per share is computed by dividing  loss  attributable  to common
shareholders by the weighted average number of common shares outstanding for the
period.  Diluted loss per share reflects the potential dilution that could occur
if  securities  or other  contracts  to issue  common  stock were  exercised  or
converted  into  common  stock that then  shared in the  earnings  (loss) of the
Company.  In  calculating  net loss per common  share for the fiscal years ended
June 30,  2000,  1999 and 1998,  the Company had  1,170,924,  203,639 and 95,000
shares of  anti-dilutive  common stock  equivalent  shares  consisting  of stock
options  that  have  been  excluded  because  their  inclusion  would  have been
anti-dilutive.

FOREIGN CURRENCY TRANSLATION

     The functional currency for the Company's former non-U.S.  subsidiaries and
branches was the U.S. dollar.  The Company  periodically  incurs  liabilities to
foreign  customers and vendors.  The payment of these  liabilities  is typically
made in U.S.  dollars and  translated  into foreign  currency at the  prevailing
exchange rate. Foreign exchange gain(loss) is recognized as incurred.  For these
entities,  inventories,  equipment  and other  property  were  translated at the
prevailing  exchange rate when acquired.  All other assets and  liabilities  are
translated at year-end exchange rates.  Inventories charged to cost of sales and
depreciation  are remeasured at historical  rates.  All other income and expense
items are  translated at average rates of exchange  prevailing  during the year.
Gains and losses, which result from remeasurement, are included in net loss.

                                       29
<PAGE>
STOCK BASED COMPENSATION

     The Company  accounts for stock options  granted under its stock  incentive
plans in accordance with the provisions of Accounting  Principles  Board ("APB")
Opinion  No.  25,  Accounting  for  Stock  Issued  to  Employees,   and  related
interpretations.  As such, compensation expense would be recorded on the date of
grant only if the current  market  price of the  underlying  stock  exceeded the
exercise price.  On July 1, 1996,  Statement of Financial  Accounting  Standards
(SFAS) No. 123  "Accounting  for  Stock-Based  Compensation,"  was issued  which
permits  entities to recognize as expense over the vesting period the fair value
of all  stock-based  awards  on the  date of  grant.  SFAS No.  123 also  allows
entities to continue to apply the  provisions  of APB Opinion No. 25 and provide
pro  forma  net  earnings  (loss)  and  pro  forma  earnings  (loss)  per  share
disclosures  for  employee  stock  option  grants made in fiscal 1996 and future
years  as if the  fair-value-based  method  defined  in SFAS  No.  123 had  been
applied.  The Company has  elected to  continue to apply the  provisions  of APB
Opinion No. 25 and provide the pro forma disclosure provisions of SFAS No. 123.

IMPAIRMENT OF LONG-LIVED ASSETS

     The Company reviews long-lived assets and certain identifiable  intangibles
for impairment  whenever  events or changes in  circumstances  indicate that the
carrying amount of an asset may not be recoverable.  Recoverability of assets to
be held and used is measured by a comparison of the carrying  amount of an asset
to future  undiscounted net cash flows expected to be generated by the asset. If
such assets are  considered to be impaired,  the  impairment to be recognized is
measured by the amount by which the  carrying  amounts of the assets  exceed the
fair value of the assets.  Assets to be disposed of are reported at the lower of
the carrying amount or net realizable value (fair value less costs to sell).

SEGMENTATION OF FINANCIAL RESULTS

     The Company has presented its financial  results as a single segment due to
the sale of the Communications Software Group (CSG) effective June 30, 2000.

     During  1998,  the  Company   adopted  the  provisions  of  SFAS  No.  131,
Disclosures  About Segments of an Enterprise and Related  Information.  SFAS 131
establishes  annual and interim reporting  standards for operating segments of a
company.  The  statement  requires   disclosures  of  selected   segment-related
financial  information  about products,  major customers,  and geographic areas.
Subsequent to the sale of the Communications Software Group (CSG) effective June
30, 2000, the Company has one operating  segment  because it is not organized by
multiple  segments  for  purposes of making  operating  decisions  or  assessing
performance.  The chief operating  decision maker evaluates  performance,  makes
operating decisions,  and allocates resources based on financial data consistent
with the presentation in the accompanying financial statements.

FAIR VALUE OF FINANCIAL INSTRUMENTS

     The  carrying   amounts  of  receivables,   accounts  payable  and  accrued
liabilities  approximate  fair  value  because  of the short  maturity  of these
instruments.

RECLASSIFICATIONS

     Certain  reclassifications have been made to the 1999 and 1998 consolidated
financial statements to conform to the 2000 presentation.

(2) WRITE OFF OF ABANDONED TECHNOLOGY

     In  June  1998,  the  Company  wrote  off   approximately  $.4  million  of
capitalized  purchased  software costs associated with the acquisition of Stylus
Innovation  Incorporated  ("Stylus").  These  charges  related  to the  cost  to
purchase   certain   technologies  in  which   development   efforts  have  been
subsequently abandoned and hold no future realizable value to the Company.

                                       30
<PAGE>
(3) INVENTORIES

     Inventories at June 30, 2000 and 1999 consist of the following:

                                                          2000            1999
                                                          ----            ----

     Raw materials                                      $   487         $   625
     Finished goods                                         550              14
                                                        -------         -------
                                                          1,037             639
     Inventory obsolescence allowances                     (229)           (143)
                                                        -------         -------
                                                        $   808         $   496
                                                        =======         =======

(4) PROPERTY AND EQUIPMENT

     Property and equipment at June 30, 2000 and 1999 consist of the following:

                                                            2000          1999
                                                            ----          ----

     Furniture and fixtures                               $    39       $    35
     Computers and other equipment                          2,035         1,267
     Leasehold improvements                                   279           235
                                                          -------       -------
                                                            2,353         1,537
     Accumulated depreciation and amortization             (1,140)         (615)
                                                          -------       -------
                                                          $ 1,213       $   922
                                                          =======       =======

(5) OTHER ASSETS

     Other assets at June 30, 2000 and 1999 consist of the following:

                                                           2000            1999
                                                           ----            ----
     Purchased technology, net of accumulated
       amortization of $374 and $287                       $ 63            $150
     Recoverable deposits                                   116             116
                                                           ----            ----
                                                           $179            $266
                                                           ====            ====

As more fully  described in Note 2, in 1998 the Company wrote off  approximately
$.4 million of abandoned  purchased  technology  associated with the purchase of
Stylus Innovation, Inc. in February 1996.

(6) ACCRUED LIABILITIES

     Accrued liabilities at June 30, 2000 and 1999 consist of the following:

                                                            2000          1999
                                                            ----          ----
     Compensation and benefits                             $1,032        $  765
     Payroll, sales and property taxes                         33            59
     Marketing                                                374           162
     Royalties                                                334            16
     Other                                                    164           235
                                                           ------        ------
                                                           $1,937        $1,237
                                                           ======        ======

(7) SHAREHOLDERS' EQUITY

PREFERRED STOCK

     The Company has  authorized  for  issuance  11,433,600  shares of $1.00 par
value  undesignated  preferred  stock,  of which no shares have been issued.  On
December 6, 1994, the Board of Directors of the Company  authorized for issuance
50,000 shares of preferred  stock,  $1.00 par value, to be designated  "Series A

                                       31
<PAGE>
Participating Preferred Stock," subject to a Rights Agreement dated December 23,
1994 (see  Rights  Plan) to be  reserved  out of the  Company's  authorized  but
unissued  shares of  preferred  stock.  The  reserved  shares are  automatically
adjusted to reserve such number of shares as may be required in accordance  with
the  provisions  of the Series A  Participating  Preferred  Stock and the Rights
Agreement.

RIGHTS PLAN

     On December 6, 1994,  the Board of Directors of the Company  authorized and
declared a dividend of one preferred  share  purchase right (a "Right") for each
common share of the Company  outstanding as of the close of business on December
27, 1994. The Rights  Agreement is designed to protect and maximize the value of
the outstanding  equity  interests in the Company in the event of an unsolicited
attempt  by an  acquirer  to take over the  Company  in a manner or on terms not
approved by the Board of Directors, as amended in August 1998. Each Right, under
certain  circumstances,  may be exercised to purchase  one  one-thousandth  of a
share of the  Company's  Series A  Participating  Preferred  Stock at a price of
$50.00 per share (subject to adjustment). Under certain circumstances, following
(i) the acquisition of 25% or more of the Company's  outstanding common stock by
an  Acquiring  Person  (as  defined  in  the  Rights   Agreement)  or  (ii)  the
commencement  of a tender offer or exchange offer which would result in a person
or group owning 25% or more of the  Company's  outstanding  common  stock,  each
Right may be  exercised  to purchase  common stock of the Company or a successor
company  with a market  value of twice the $50.00  exercise  price.  The Rights,
which are redeemable by the Company at $.001 per Right, expire in December 2001.

STOCK INCENTIVE PLANS

     On October 20, 1994,  the  shareholders  approved the Company's  1994 Stock
Incentive  Plan  (the  "1994  Plan").  The 1994 Plan  provides  for the grant of
Incentive Stock Options,  Nonqualified Stock Options,  Stock Appreciation Rights
(Tandem and Free-standing),  Restricted Stock, Deferred Stock, Performance Units
and Performance Shares to officers,  key employees,  non-employee  directors and
certain consultants of the Company.

     The 1994 Plan  provides  that the  maximum  number of  options  that can be
granted shall be 2,000,000  shares,  plus 1.5% of the number of shares of common
stock issued and  outstanding as of January 1 of each year commencing on January
1, 1995.  The maximum  number of options  available for grant each year shall be
all previously  ungranted options plus all expired and cancelled options.  Stock
options are  generally  granted at a price not less than 100% of the fair market
value of the  common  shares at the date of  grant.  Generally,  options  become
exercisable over a four year period commencing on the date of grant.  Generally,
options vest 25% at the first anniversary of the date of grant and the remaining
75% vest in equal  monthly  increments  over the  remaining  three  years of the
vesting  period.  No 1994 Plan options may be exercised more than ten years from
the date of grant. The 1994 Plan will terminate on the earlier of June 15, 2004,
or the date upon which all awards  available  for  issuance  have been issued or
cancelled.

     The 1994 Plan contains an automatic  option grant program  limited to those
persons who serve as non-employee  members of the Board of Directors,  including
any non-employee Chairman of the Board ("Eligible Directors"). After October 20,
1994, each individual who first becomes an Eligible Director shall automatically
be granted a Nonqualified  Option to purchase  15,000 shares of common stock. At
the date of each annual  shareholders'  meeting,  beginning with the 1995 annual
shareholders'  meeting,  each person who is at that time  serving as an Eligible
Director will  automatically be granted a Nonqualified  Option to purchase 5,000
shares of  Common  Stock  (and an  additional  10,000  shares  for the  Eligible
Director serving as Chairman of the Board), provided that such person has served
as a member of the Board of Directors for at least six months. There is no limit
on the number of  automatic  option  grants that any one  eligible  director may
receive.  All  grants to an  Eligible  Director  under the 1994 Plan will have a
maximum term of ten years from the automatic  grant date.  Each automatic  grant
will vest in three equal and successive annual  installments.  At June 30, 2000,
there were 1,822,766 additional shares available for grant under the 1994 Plan.

     Subsequent  to the  approval  date of the 1994  Plan,  the  Company  ceased
granting of options  under the amended  1990 Stock  Incentive  Plan and the 1991
Director  Options  Plan.  All options  presently  outstanding  under these plans
continue  to be governed by the terms of those plans and the number of shares of
common stock issueable upon exercise by the Company.

                                       32
<PAGE>
     The per share weighted  average fair value of stock options  granted during
the fiscal years ended June 30, 2000, 1999 and 1998 was $11.25, $2.42, and $2.87
on the date of grant  using  the Black  Scholes  option-pricing  model  with the
following weighted average assumptions.

                                      2000        1999         1998
                                      ----        ----         ----
     Expected Dividend Yield          0%          0%           0%
     Volatility Factor                69%         63%          63%
     Risk Free Interest Rate          6.3%        5.9%         5.5%
     Expected Life                    6 YEARS     6 years      6 years

     The Black Scholes  option-pricing model was developed for use in estimating
the fair value of traded  options,  which have no vesting  restrictions  and are
fully  transferable.  In addition,  option valuation models require the input of
highly  subjective  assumptions  including the expected stock price  volatility.
Because the Company's employee stock options have characteristics  significantly
different from those of traded  options,  and because  changes in the subjective
input assumptions can materially affect the fair value estimate, in management's
opinion,  the  existing  models do not  necessarily  provide a  reliable  single
measure of the fair value of its employee stock options.

     The  Company  applies  APB  Opinion  No.  25 in  accounting  for its  stock
incentive plan and accordingly, no compensation cost has been recognized for its
stock  options  in  the  financial   statements.   Had  the  Company  determined
compensation  cost  based on the  fair  value at the  grant  date for its  stock
options  under  SFAS No.  123,  the  Company's  net loss and net loss per common
equivalent  share for the fiscal years ended June 30, 2000,  1999 and 1998 would
have been increased to the pro forma amounts indicated below:

                                             2000          1999          1998
                                             ----          ----          ----

     Net loss             As reported      $(4,486)      $(1,762)      $(2,913)
                          Pro forma        $(5,315)      $(2,179)      $(2,913)
     Basic and diluted    As reported      $(0.30)       $ (0.12)      $  (.20)
     net loss per share   Pro forma        $(0.35)       $ (0.15)      $  (.20)

     Pro forma net loss  reflects only options  granted  during the fiscal years
ended June 30, 2000,  1999 and 1998.  Therefore,  the full impact of calculating
compensation  cost for stock  options under SFAS No. 123 is not reflected in the
pro  forma  net  loss  amounts  presented  above  because  compensation  cost is
reflected  over  the  options'  vesting  period  of  three  to  four  years  and
compensation  cost for options  granted prior to July 1, 1996 is not considered.
Stock option activity during the periods indicated is as follows:

                                                             Weighted Average
                                         Number of Shares     Exercise Price
                                         ----------------     --------------

     Balance at June 30, 1997                2,320,172            $ 9.44
        Granted                              1,455,700              2.49
        Exercised                              (10,078)             2.31
        Forfeited                           (2,133,582)             5.54
                                            ----------            ------

     Balance at June 30, 1998                1,632,212              4.72
        Granted                                838,050              3.83
        Exercised                             (116,065)             2.17
        Forfeited                             (441,497)             3.71
                                            ----------            ------

     Balance at June 30, 1999                1,912,700              4.54
        Granted                                984,250             16.75
        Exercised                             (459,111)             2.78
        Forfeited                             (944,231)            12.05
                                            ----------            ------
     Balance at June 30, 2000                1,493,608            $ 4.39
                                            ==========            ======

                                       33
<PAGE>
     The  following  table  summarizes   information  about  the  stock  options
outstanding at June 30, 2000:

                                  Weighted
                                  Average      Weighted                 Weighted
                                 Remaining     Average                  Average
   Range of         Options     Contractual   Exercise      Options     Exercise
Exercise Prices   Outstanding      Life         Price     Exercisable    Price
---------------   -----------      ----         -----     -----------    -----

$2.00 - $2.59        256,020       7.80         $2.25       161,992     $ 2.17
$2.69 - $2.88        228,106       7.57          2.72       176,789       2.71
$3.13 - $5.00        239,774       8.01          3.89       137,549       3.92
$5.06 -$10.63        248,258       8.38          6.65       103,869       7.19
$11.50-$14.69        329,950       9.58         13.41        15,200      14.56
$16.75-$21.50        191,500       9.58         19.75        18,276      20.40
-------------      ---------       ----         -----       -------     ------
$2.00 -$21.50      1,493,608       8.51         $4.86       613,675     $ 4.39
=============      =========       ====         =====       =======     ======

     At June 30,  2000,  1999 and 1998 the  number of  options  exercisable  was
613,675,  563,506 and 469,475  respectively,  and the weighted  average exercise
price of those options was $4.39, $4.54 and $6.22, respectively.

     On July 29,  1997,  January  14,  1998,  and April 23,  1998,  the Board of
Directors  of the Company  approved  the  repricing  of certain  employee  stock
options.  The original  grant prices ranged from $3.00 to $8.81.  The new prices
ranged from $2.03 to $4.13.  There were 419,000  options  repriced during fiscal
1998.

     Common stock  received  through the exercise of  incentive  stock  options,
which  are  sold by the  optionee  within  two  years  of  grant  or one year of
exercise,  result in a tax deduction  for the Company  equivalent to the taxable
gain  recognized by the  optionee.  For financial  reporting  purposes,  the tax
effect of this  deduction is  accounted  for as a credit to  additional  paid in
capital rather than as a reduction of income tax expense.

EMPLOYEE STOCK PURCHASE PLAN

     On October 20, 1994,  the  shareholders  approved the  establishment  of an
Employee  Stock  Purchase Plan and  authorized  for issuance  200,000  shares of
common stock. On November 2, 1999, the  shareholders  authorized the issuance of
an additional  200,000 shares of common stock, thus increasing the total for the
plan to 400,000  shares of common stock.  During the fiscal years ended June 30,
2000,  1999, and 1998,  39,156,  47,810,  and 22,060 shares of common stock were
purchased,  respectively,  at prices ranging from $1.70 to $10.31 per share.  At
June 30, 2000,  233,597 shares of common stock were available for issuance under
the plan. The plan provides for eligible  participants  to purchase common stock
semi-annually at the lower of 85% of the market price at the beginning or end of
the semi-annual period.

(8) EMPLOYEE BENEFIT PLANS

     The  Company  has  a  qualified   401(k)   profit-sharing   plan   (defined
contribution  plan)  which  became  effective  July 1,  1991.  The  plan  covers
substantially all employees having at least six months of service.  Participants
may  voluntarily  contribute  to the plan up to the  maximum  limits  imposed by
Internal  Revenue Service  regulations.  The Company will match up to 50% of the
participants' annual  contributions up to 3% of the participants'  compensation.
Participants are immediately vested in the amount of their direct  contributions
and vest over a five-year  period,  as defined by the plan,  with respect to the
Company's contribution.

     The Company established a pension plan for its United Kingdom associates in
December  1997.  The pension plan (which  terminated  in July 1998)  covered all
United  Kingdom  associates  and allowed  participants  to  contribute up to the
maximum limits imposed by Inland Revenue regulations.  The Company matched up to
50% of the  participants'  annual  contributions  up to 6% of the  participant's
compensation.  All  contributions  including the employer match were immediately
vested.

     The  Company's  profit-sharing  plan expense for these plans was  $113,000,
$121,000 and $68,000 for the fiscal  years ended June 30,  2000,  1999 and 1998,
respectively.

                                       34
<PAGE>
(9) INCOME TAXES

     No income tax  (benefit)  was recorded in fiscal 2000 or fiscal 1999 as the
Company has fully utilized all net operating loss carryback  potential.  Foreign
taxes of $156 were  recorded in fiscal 1998.  The income tax  (benefit)  differs
from the amount  computed by applying the statutory  Federal  income tax rate to
the loss before income taxes. The sources and tax effects are as follows:

                                                      2000      1999      1998
                                                    -------     -----     -----

Computed "expected" tax benefit                     $(1,525)    $(599)    $(937)
Foreign income taxes                                     --        --       156
Allowance for current net operating losses            1,525       599       937
                                                    -------     -----     -----
  Total income tax expense                          $    --     $  --     $ 156
                                                    =======     =====     =====

     The tax  effects of  temporary  differences  that give rise to  significant
portions of the deferred tax assets  (liabilities) at June 30, 2000 and 1999 are
presented below:

                                                          2000           1999
                                                        --------       --------

Deferred tax assets (liabilities):
  Purchased technology                                  $    398       $    434
  Allowances for doubtful accounts and returns               434            542
  Allowances for inventory obsolescence                      119             95

  Accrued compensation and benefits                          234            376

  Other accrued liabilities                                  449            410
  Depreciation and amortization                               88            680
  Federal net operating loss carryforwards                 9,408          7,139
  State net operating loss carryforwards                   3,731          3,331
  Prepaid expenses                                          (129)           (90)
                                                        --------       --------
  Net deferred tax assets                                 14,732         12,917
  Less valuation allowance                               (14,732)       (12,917)
                                                        --------       --------
  Net deferred tax assets                               $     --       $     --
                                                        ========       ========

     As of June 30, 2000 and June 30, 1999 the valuation allowance had increased
by  $1,815  and $402 to  account  for the  changes  in net  deferred  tax  asset
balances.  In the assessment of the  recognition of a valuation  allowance,  the
Company  considered  recent  operating losses  experienced  during the Company's
transition  from a  company  with  primarily  a  networking  and  communications
software  orientation to a computer telephony solutions company, the uncertainty
in estimating the magnitude and timing of the revenue contribution from products
expected to be released over the next several  quarters and the expiration dates
of state net operating loss carryforwards.

     As of June 30, 2000, the Company has federal net operating losses available
for carryforward of $27.7 million, which will expire in the years beginning July
1, 2012.

(10) LEASE COMMITMENTS

OPERATING LEASES

     The Company leases office,  manufacturing and storage space,  vehicles, and
equipment under noncancelable  operating lease agreements expiring through 2003.
These leases contain  renewal options and the Company is responsible for certain
executory costs, including insurance,  maintenance,  taxes and utilities.  Total
rent expense for these operating leases was  approximately  $913, $773, and $566
for the fiscal years ended June 30, 2000, 1999 and 1998, respectively.

                                       35
<PAGE>
     The approximate  minimum rental commitments under  noncancelable  operating
leases that have  remaining  noncancelable  lease terms in excess of one year at
June 30, 2000 were as follows:

                     YEARS ENDING            FUTURE MINIMUM
                       JUNE 30               LEASE PAYMENTS
                       -------               --------------
                        2001                    $ 1,450
                        2002                      1,396
                        2003                      1,157
                        2004                      1,151
                        2005                      1,151
                        Thereafter                  237
                                                -------
                        Total                   $ 6,542
                                                =======

CAPITAL LEASES

     In December 1996, the Company entered into a sale-leaseback transaction for
computer equipment and software with an aggregate value of approximately $1,350.
The underlying  lease,  classified as a capital  lease,  included a 10% purchase
option and required monthly payments of approximately  $42 during its three-year
term. In December 1999, the Company  exercised its 10% purchase option.  At June
30, 1999,  the net amount of plant and equipment  held under capital  leases was
$65, which is net of $55 of accumulated amortization.

(11) CONTINGENCIES

     The Company is subject to lawsuits and other claims arising in the ordinary
course of its  operations.  In the opinion of management,  based on consultation
with legal counsel,  the effect of such matters will not have a material adverse
effect on the Company's financial position.

(12) DOMESTIC AND INTERNATIONAL OPERATIONS

     A summary of domestic and international net sales and international  assets
for the fiscal years ended June 30 follows:

                                           2000          1999         1998
                                          -------       ------       ------
     Domestic                             $14,495       $6,282       $4,198
     International                          1,194          862          573
                                          -------       ------       ------
     Net sales                            $15,689       $7,144       $4,771
                                          -------       ------       ------

     International assets                 $     2       $    2       $    2
                                          -------       ------       ------

                                       36
<PAGE>
(13) QUARTERLY RESULTS (UNAUDITED)

     The following tables present selected unaudited quarterly operating results
for the  Company's  eight  quarters  ended  June  30,  2000 for  continuing  and
discontinued  operations.  The Company  believes that all necessary  adjustments
have been made to present fairly the related quarterly results.

<TABLE>
<CAPTION>
                                       First        Second         Third        Fourth
Fiscal 2000                           Quarter       Quarter       Quarter       Quarter        Total
-----------                           -------       -------       -------       -------        -----
<S>                                   <C>           <C>           <C>           <C>           <C>
Net sales                             $ 2,721       $ 3,653       $ 4,309       $ 5,006       $15,689
Gross profit                            1,453         2,413         2,845         3,736        10,447
Operating loss                         (1,656)         (932)       (3,331)         (261)       (6,180)
Net income (loss) from
  continuing operations                (1,469)         (669)       (3,147)           20        (5,265)
Net income (loss)                        (483)          111        (3,467)         (647)       (4,486)
Basic and diluted net
Income (loss) per common share
  from continuing operations             (.10)         (.04)         (.21)          .00          (.35)
Basic and diluted net
  income (loss) per common share         (.04)          .01          (.23)         (.04)         (.30)

Fiscal 1999
-----------
Net sales                             $ 1,358       $ 1,595       $ 1,852       $ 2,339       $ 7,144
Gross profit                              837           849           995         1,249         3,930
Operating loss                         (1,561)       (1,604)       (1,807)       (1,863)       (6,835)
Net loss from continuing
  operations                           (1,380)       (1,366)       (1,620)       (1,645)       (6,011)
Net loss                                 (332)         (230)         (580)         (620)       (1,762)
Basic and diluted net loss per
  common share from continuing
  operations                             (.09)         (.09)         (.11)         (.11)         (.41)
Basic and diluted net
  loss per common share                  (.02)         (.02)         (.04)         (.04)         (.12)
</TABLE>

                                       37
<PAGE>
(14) SUPPLEMENTAL FINANCIAL INFORMATION

     A summary  of  additions  and  deductions  related  to the  allowances  for
accounts  receivable and  inventories  for the fiscal years ended June 30, 2000,
1999 and 1998 follows:

<TABLE>
<CAPTION>
                                             Balance at                           Balance at
                                             Beginning                              End of
                                              of Year    Additions   Deductions      Year
                                              ------      ------      -------       ------
<S>                                           <C>         <C>         <C>          <C>
Allowances for doubtful accounts and returns:

  YEAR ENDED JUNE 30, 2000                    $1,356      $2,184      $(2,456)      $1,084
                                              ------      ------      -------       ------
  Year ended June 30, 1999                    $1,592      $1,757      $(1,993)      $1,356
                                              ------      ------      -------       ------
  Year ended June 30, 1998                    $3,990      $3,139      $(5,537)      $1,592
                                              ------      ------      -------       ------
Allowances for inventory obsolescence:

  YEAR ENDED JUNE 30, 2000                    $  143      $  307      $  (221)      $  229
                                              ------      ------      -------       ------
  Year ended June 30, 1999                    $  335      $   87      $  (279)      $  143
                                              ------      ------      -------       ------
  Year ended June 30, 1998                    $  725      $  200      $  (590)      $  335
                                              ------      ------      -------       ------
</TABLE>

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
        FINANCIAL DISCLOSURE

     Not applicable

                                       38
<PAGE>
                                    PART III

     Certain  information  required  by Part III is omitted  from this Report by
virtue of the fact that the Company has filed with the  Securities  and Exchange
Commission,  pursuant to  Regulation  14A,  within 120 days after the end of the
fiscal year covered by this  Report,  a definitive  proxy  statement  (the "2000
Proxy Statement") relating to the Company's Annual  Shareholders'  Meeting to be
held November 2, 2000. Certain information  included in the 2000 Proxy Statement
is incorporated  herein by reference.  The Company  disseminated  the 2000 Proxy
Statement to shareholders beginning on September 29, 2000.

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

     The information concerning the Company's directors required by this item is
contained  in "Election of  Directors"  and  "Nominees  for  Election,"  page 3,
"Incumbent  Directors," pages 3-4,  "Section 16(a) Beneficial  Ownership," pages
11-12,  and "Meetings and Committees of the Board of  Directors,"  page 4 of the
2000 Proxy Statement, and is incorporated herein by reference.

     The information  concerning the Company's  executive  officers  required by
this item is  contained  in Part I,  Item 4 of this  Report  under  the  caption
"Executive Officers of the Registrant," and is incorporated herein by reference.

ITEM 11. EXECUTIVE COMPENSATION

     The   information   required  by  this  item  is  contained  in  "Executive
Compensation," "Summary Compensation Table," "Officer Severance," "Option Grants
in Last Fiscal Year," "Ten Year Option Repricings,"  "Aggregate Option Exercises
in  Last   Fiscal   Year  and  Fiscal   Year-End   Option   Values,"   "Director
Compensation","Change  in  Control  and  Severance  Agreements,"   "Compensation
Committee  Interlocks and Insider  Participation,"  "Report of the  Compensation
Committee," and "Comparison of Stock Performance," pages 7-16, of the 2000 Proxy
Statement, and is incorporated herein by reference.

     Notwithstanding  anything to the contrary set forth in any of the Company's
previous  filings under the Securities Act of 1933, as amended,  or the Exchange
Act that might incorporate future filings,  including this Annual Report on Form
10-K, the "Audit Committee Charter",  "Independence of Audit Committee Members",
"Report of Audit  Committee",  the "Report of the  Compensation  Committee"  and
"Comparison of Stock  Performance" and Annex A in the 2000 Proxy Statement shall
not be  incorporated  by reference into any such filings,  and such  information
shall be entitled to the benefits  provided in Item 306(c) and Item 402(a)(9) of
Regulation S-K and Item 7(e)(3)(r) of Schedule 14A.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

     The information  required by this item is contained in "Security  Ownership
of  Certain  Beneficial  Owners  and  Management,"  page  17 of the  2000  Proxy
Statement, and is incorporated herein by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

     The   information   required  by  this  item  is   contained   in  "Certain
Relationships  and Related  Transactions,"  of the 2000 Proxy Statement,  and is
incorporated herein by reference.

                                       39
<PAGE>
                                    PART IV

ITEM 14. EXHIBITS AND REPORTS ON FORM 8-K

     (a)  Financial Statements and Financial Statement Schedules.

          An Index to financial  statements and financial statement schedules is
          located on page 21 hereof.

     (b)  Reports on Form 8-K.

          None.

     (c)  Exhibits.

<TABLE>
<CAPTION>
                                                                             Page or
Designation                        Description                           Method of Filing
-----------                        -----------                           ----------------
<S>       <C>                                                            <C>
3.01      Certificate of Incorporation.                                         (1)

3.02      Bylaws.                                                               (1)

4.01      Specimen Common Stock Certificate.                                    (1)

4.02      Rights  Agreement,  dated as of December 23,  1994,  between          (6)
          Artisoft,  Inc. and Bank One,  Arizona,  NA,  including  the
          Certificate  of  Designation  of  Rights   Preferences   and
          Privileges of Series A Participating  Preferred  Stock,  the
          Form  of  Rights  Certificate  and  the  Summary  of  Rights
          attached thereto as Exhibits A, B and C, respectively.

10.01     Amended 1990 Stock Incentive Plan of the Registrant.                  (1)

10.02     1991 Director Option Plan of the Registrant.                          (1)

10.03     Artisoft, Inc. 1994 Stock Incentive Plan.                             (5)

10.04     Artisoft, Inc. Employee Stock Purchase Plan.                          (5)

10.05     Employment Agreement,  dated as of October 23, 1995, between          (11)
          William C. Keiper and the Registrant.

10.06     Employment Agreement,  dated as of October 26, 1995, between          (11)
          Joel J. Kocher and the Registrant.

10.07     Form of  Indemnification  Agreement entered into between the          (1)
          Registrant and its Directors.

10.08     International  Distributorship  Agreement,  dated  July  31,          (2)
          1992, between the Registrant and Canon System Globalization,
          Inc.

10.09     Asset Purchase  Agreement between Artisoft,  Inc. and Anthem          (4)
          Electronics, Inc.

10.10     Asset  Purchase   Agreement  between   Artisoft,   Inc.  and          (7)
          Microdyne Corporation dated as of January 6, 1995.

10.11     Outsource   Manufacturing  Agreement  dated  June  30,  1995          (8)
          between ECS, Inc. and the Registrant.
</TABLE>
                                  40
<PAGE>
<TABLE>
<CAPTION>
                                                                             Page or
Designation                        Description                           Method of Filing
-----------                        -----------                           ----------------
<S>       <C>                                                            <C>
10.12     Stock  Purchase  Agreement  dated  December  21,  1995 among          (9)
          Artisoft, Inc. and David J. Saphier, Floyd Roberts and Peter
          Byer regarding the purchase of all of the outstanding common
          stock of Triton Technologies, Inc.

10.13     Asset  Purchase  Agreement  dated  February 13, 1996 between         (10)
          Artisoft,   Inc.  and  Stylus  Innovation  Incorporated  and
          Michael Cassidy, John W. Barrus, Laura Macfarlane, Robert H.
          Rines and Krisztina Holly (the Stylus Shareholders).

10.14     Amendment to the 1994 Preferred Shares Rights Agreement              (11)

10.15     Mortgage Loan to T. Paul Thomas                                    Page 44

10.16     Asset Purchase Agreement dated June 2, 2000 between                Page 48
          Artisoft, Inc., Triton Technologies, SpartaCom Technologies
          and Spartacom Inc. (For Purposes of Articles IV, VI, XI
          and XIII Thereof)

10.17     First Amendment to Asset Purchase Agreement between                Page 96
          Artisoft, Inc., Triton Technologies, SpartaCom Technologies
          and Spartacom Inc.

11.01     Computation of net loss per share                                  Page 99

22.01     Subsidiaries of the Registrant                                     Page 100

23.01     Consent of KPMG LLP                                                Page 101

24.01     Powers of Attorney.                                           See Signature Page

27        Financial Data Schedule
</TABLE>

--------
(1)  Incorporated by reference to the Company's  Registration  Statement on Form
     S-1 (No.  33-42046) or amendments  thereto,  filed with the  Securities and
     Exchange Commission on August 5, 1991.
(2)  Incorporated  by reference to the Company's  Annual Report on Form 10-K for
     fiscal 1992 ended June 30, 1992.
(3)  Incorporated  by reference to the Company's  Annual Report on Form 10-K for
     fiscal 1993 ended June 30, 1993.
(4)  Incorporated by reference to the Company's Form 8-K dated January 4, 1994.
(5)  Incorporated  by reference to the Company's  Annual Report on Form 10-K for
     fiscal 1994 ended June 30, 1994.
(6)  Incorporated  by reference  to the  Company's  Form 8-K dated  December 22,
     1994.
(7)  Incorporated  by reference  to the  Company's  Form 8-K dated  February 10,
     1995.
(8)  Incorporated  by reference to the Company's  Annual Report on Form 10-K for
     fiscal 1995 ended June 30, 1995.
(9)  Incorporated  by reference  to the  Company's  Form 8-K dated  December 21,
     1995.
(10) Incorporated  by reference  to the  Company's  Form 8-K dated  February 13,
     1996.
(11) Incorporated  by reference to the Company's  Annual Report on Form 10-K for
     fiscal 1996 ended June 30, 1996.
(12) Incorporated by reference to the Company's Form 8-K dated August 28, 1998.

                                  41
<PAGE>
                              SIGNATURES

     Pursuant  to the  requirements  of  Section  13 or 15(d) of the  Securities
Exchange Act of 1934, the registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

                                       ARTISOFT, INC.


Date: September 22, 2000               By /s/ Steven G. Manson
                                          ---------------------------------
                                          Steven G. Manson, President
                                          and Chief Executive Officer
                                          (Principal Executive Officer)

                            SPECIAL POWER OF ATTORNEY

     KNOW  ALL MEN BY THESE  PRESENTS,  that the  undersigned,  constitutes  and
appoints  STEVEN G.  MANSON and KIRK D.  MAYES,  and each of them,  his true and
lawful   attorney-in-fact   and  agent  with  full  power  of  substitution  and
resubstitution,  for  him  and in his  name,  place  and  stead,  in any and all
capacities, to sign any and all amendments (including post-effective amendments)
to this Form 10-K Annual Report, and to file the same with all exhibits thereto,
and all  documents in connection  therewith,  with the  Securities  and Exchange
Commission,  granting such  attorneys-in-fact and agents, and each of them, full
power and authority to do and perform each and every act and thing requisite and
necessary to be done in and about the premises,  as fully and to all intents and
purposes as he might or could do in person,  hereby ratifying and confirming all
that such  attorneys-in-fact  and agents,  or each of them,  may  lawfully do or
cause to be done by virtue hereof.

     Pursuant to the  requirements of the Securities  Exchange Act of 1934, this
report  has  been  signed  below  by the  following  persons  on  behalf  of the
registrant and in the capacities and on the dates indicated.

          Name                          Title                       Date
          ----                          -----                       ----

/s/ Steven G. Manson        President and Chief Executive     September 22, 2000
------------------------    Officer, Director (Principal
Steven G. Manson            Executive Officer)


/s/ Kirk D. Mayes           Controller and Interim Chief
------------------------    Financial Officer (Principal      September 22, 2000
Kirk D. Mayes               Financial Officer)


/s/ Michael P. Downey       Chairman of the Board             September 22, 2000
------------------------
Michael P. Downey

/s/ Kathryn B. Lewis        Director                          September 22, 2000
------------------------
Kathryn B. Lewis

/s/ Francis E. Girard       Director                          September 22, 2000
------------------------
Francis E. Girard

/s/ James L. Zucco, Jr.     Director                          September 22, 2000
------------------------
James L. Zucco, Jr.

/s/ Robert H. Goon          Director                          September 22, 2000
------------------------
Robert H. Goon

                                       42
<PAGE>
                                  EXHIBIT INDEX

                                                                    Sequentially
                                                                      Numbered
Exhibit                  Description                                    Page
-------                  -----------                                    ----

10.15     Mortgage Loan to T. Paul Thomas                                 44

10.16     Asset Purchase Agreement dated June 2, 2000 between             48
          Artisoft, Inc., Triton Technologies, SpartaCom Technologies
          and Spartacom Inc. (For Purposes of Articles IV, VI, XI
          and XIII Thereof)

10.17     First Amendment to Asset Purchase Agreement between             96
          Artisoft, Inc., Triton Technologies, SpartaCom Technologies
          and Spartacom Inc.

11.01     Computation of net loss per share.                              99

22.01     Subsidiaries of the Registrant.                                100

23.01     Consent of Independent Auditors.                               101

27        Financial Data Schedule                                        102



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