Filed by TekInsight.com,Inc.
pursuant to Rule 425 under the Securities
Act of 1933, as amended.
Subject Company: Data Systems Network
Corporation
Commission File No.: 33-336044
FOR IMMEDIATE RELEASE
For more information, contact:
Julie Hall
Edelman Public Relations Worldwide
312-297-7525
[email protected]
TekInsight.com Announces Availability of BugSolver (TM) Enterprise
Corporate IT Departments Can Now Offer Support to Users When a Failure
Occurs Through BugSolver's Streaming XML(TM)Technology
New York - July 24, 2000 - TekInsight.com, Inc. (NASDAQ: TEKS TEKSW) today
announced the launch of BugSolver Enterprise, an Internet-based application
failure detection system that provides IT departments with virtually instant,
accurate answers and assistance to users when a computer or network failure
occurs. BugSolver Enterprise is the third product announced in a series of
BugSolver ASP-based services.
BugSolver resides on a client or server computer collecting diagnostic data and
when a program fails, BugSolver forwards that information to a portal customized
to an IT department's needs. The information provided by BugSolver is a virtual
"snapshot" of the system at the time of the crash containing 30,000 analytical
data points on software and hardware problems. Additionally, when a failure
occurs, support staff will automatically receive an email containing information
on the failure enabling an IT staff to instantly and accurately provide
solutions. The power of BugSolver is in the customized portal which has the
ability to perform complex analysis instantaneously at the time of a crash.
In addition to its diagnostic capability, the BugSolver portal can provide other
services such as:
o Migration Analysis: BugSolver collects data needed to test whether a
migration to a new operating system will be successful before full
implementation.
o Internal Group Reporting: BugSolver collects thousands of fields of
data at the source, enabling users to create internal systems
configuration and utilization reports.
o Asset Management: BugSolver maintains updated asset records by
periodically taking a detailed system "snapshot" and transmitting it
into a central repository.
BugSolver's customized reporting benefits will also allow IT departments to
store data history and system information of a specific PC or network to help
maintain the status.
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"BugSolver Enterprise will enable our Internet Data Centers to offer a level of
service and support that minimizes downtime and provides up-to-the-minute
statistical information on software problems that can cut the time it takes to
correct system failures," says Dominic Ciciollo, vice president, Technical
Infrastructure Services, at Infocrossing, a provider of fully-managed server
hosting and professional services for Global 2000 companies. "We believe it will
improve performance over time by identifying problem hardware and software to
reduce overall cost of ownership and eliminate no-trouble-found reports."
At the heart of BugSolver is Streaming XML(TM). Developed by TekInsight.com,
Streaming XML harnesses tremendous amounts of Internet and PC-based data by
streaming it into XML and compressing the format for real-time storage and
presentation. Streaming XML compresses the PC failure data and sends it directly
to the IT department for diagnosis.
Streaming XML enables BugSolver to supply IT departments with thousands of
fields of crash information allowing IT professionals to easily analyze data
relating to all aspects of their clients' networks and systems. The information
is made available through a customized local server version of the BugSolver
analysis engine.
"In addition to timesaving for technical support professionals, BugSolver will
be able to offer a more comprehensive and analytic response to system failures
by tracking failed computers' data history," said Brett Martin, vice president
of Product Sales and Marketing.
According to the Help Desk Institute, a computer services industry research
group (www.helpdeskinst.com), up to 80 percent of support time is spent on
problem diagnosis and gathering data. Rather than spending a large amount of
time on the telephone or in person with the user during a failure, BugSolver
Enterprise will allow IT departments to simply review the operational profile to
fix the problem in a timely manner. BugSolver reduces downtime by collecting
data prior to support staff involvement.
More information on how to obtain BugSolver services is available on the
BugSolver Web site, www.bugsolver.com, or via e-mail to [email protected].
BugSolver Enterprise will be available on September 5, 2000.
About TekInsight.com
TekInsight.com is a world-class Internet development company that offers
software and services based on its Streaming XML(TM) technology, which harnesses
the power of Internet-based information by streaming it into XML and compressing
the format for real-time storage and presentation. TekInsight's customers
include Microsoft, IBM and other Fortune 500 companies. In April and May 2000,
TekInsight.com, Inc. announced the availability of the BugSolver services:
BugSolver(TM) Developer and BugSolver TekSupport. BugSolver Developer helps
software and hardware companies provide
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virtually instant, accurate answers to desktop/mobile computer users when a
hardware or software failure occurs. BugSolver TekSupport enables VARs and
system integrators to offer an exceptional level of support for their customers.
# # #
Forward Looking Statements
This press release contains certain forward-looking statements within the
meaning of Section 27A of the Securities Act of 1933, as amended, and Section
21E of the Securities Exchange Act of 1934, as amended, which are intended to be
covered by the safe harbors created thereby. Investors are cautioned that
certain statements in this release are "forward looking statements" within the
meaning of the Private Securities Litigation Reform Act of 1995 and involve
known and unknown risks, uncertainties and other factors. Such uncertainties and
risks include, among others, certain risks associated with the operation of the
company described above, government regulation, and general economic and
business conditions. Actual events, circumstances, effects and results may be
materially different from the results, performance or achievements expressed or
implied by the forward-looking statements. Consequently, the forward looking
statements contained herein should not be regarded as representations by
TekInsight.com, or any other person that the projected outcomes can or will be
achieved.
Additional Information and Where to Find It
TekInsight.com filed a Registration Statement on SEC Form S-4 in connection with
the merger of TekInsight.com and Data Systems on May 1, 2000 (SEC file #
33-336044, which Registration Statement was declared effective on July 13, 2000.
TekInsight.com and Data Systems commenced mailing a Joint Proxy
Statement/Prospectus to shareholders of TekInsight.com and Data Systems
containing information about the merger. Investors and shareholders are urged to
read the Registration Statement and the Joint Proxy Statement/Prospectus. The
Registration Statement and the Joint Proxy Statement/Prospectus contain
important information about TekInsight.com, Data Systems, the merger, the
persons soliciting proxies relating to the merger, their interests in the
merger, and other related matters. TekInsight and its officers and directors may
be deemed participants in the solicitation of proxies from its stockholders with
respect to the transactions contemplated by the merger agreement and may have an
interest either directly or indirectly by virtue of their security holdings or
otherwise. Information regarding such officers and directors is included in the
Registration Statement and the Joint Proxy Statement/ Prospectus. Data Systems
and its officers and directors may be deemed to be participants in the
solicitation of proxies from stockholders of Data Systems with respect to the
transactions contemplated by the merger agreement and may have an interest
either directly or indirectly by virtue of their security holdings or otherwise.
Information regarding such officers and directors is included in the
Registration Statement and the Joint Proxy Statement/Prospectus. Investors and
shareholders will be able to obtain free copies of these documents through the
website maintained by the U.S. Securities and Exchange Commission at
http://www.sec.gov. Free copies of the Joint Proxy Statement/Prospectus and
these other documents may also be obtained from TekInsight.com by directing a
request to TekInsight.com, Inc., 5 Hanover Square, 24th Floor, New York, New
York 10004, attention: Arion Kalpaxis, telephone: (212) 278-8520.
In addition to the Registration Statement and the Joint Proxy
Statement/Prospectus, TekInsight.com and Data Systems file annual, quarterly and
special reports, proxy statements and other information with the Securities and
Exchange Commission. You may read and copy any reports, statements or other
information filed by TekInsight.com or Data Systems at the SEC's public
reference room at 450 Fifth Street, N.W., Washington D.C. 20549 or at any of the
Commission's other public reference rooms in New York, New York and Chicago,
Illinois. Please call the Commission at 1-800-SEC-0330 for further information
on the public reference rooms. TekInsight.com's and Data Systems' filings with
the SEC are also available to the public from commercial document-retrieval
services and at the Web site maintained by the SEC at http://www.sec.gov
