Filed by TekInsight.Com, Inc.
pursuant to Rule 425 under the
Securities Act of 1933, as amended
Subject Company: Data Systems Network Corporation
Commission File No.: 1-11568
FOR MORE INFORMATION, CONTACT:
Melissa Beck
Edelman PR Worldwide
312-240-3376
[email protected]
Julie Hall
Edelman PR Worldwide
312-297-7525
[email protected]
TEKINSIGHT.COM ANNOUNCES AVAILABILITY OF BUGSOLVER (TM) DEVELOPER
Software Support Professionals Now Get 20 Times More Information From Crashed PC
Instantly Through BugSolver's Unique Streaming XML(TM) Technology
NEW YORK APRIL 17, 2000 -TekInsight.Com, Inc. (NASDAQ: TEKS TEKSW) today
announced the availability of the company's first of several services, BugSolver
Developer(TM). BugSolver Developer helps software development personnel provide
virtually instant, accurate answers to desktop/mobile computer users when a
hardware or software failure occurs.
Through the use of a non-intrusive software agent that is resident on the user's
computer, BugSolver Developer generates an in-depth operational profile of the
PC at the time of failure. This data-rich profile is sent via the Internet to a
private area on the BugSolver Web site, which tracks each PC's crash history.
Rather than spending a great deal of time on the phone or in person with the
user, the BugSolver support professional simply reviews the operational profile
on the Web to fix the problem in a timely manner.
"One of the biggest problems the support industry faces is the gathering of
information from the end user or operating system failure codes," said Richard
Rysiewicz, Director of the Service Section of the Computing Technology Industry
Association (CompTIA). "This causes huge inefficiencies in technical support and
service industries. BugSolver Developer provides much more comprehensive data on
the PC's condition at the time of the problem. It has the potential to
dramatically reduce the cost and increase the speed of technical support,
improving the productivity of support organizations around the world."
At the heart of BugSolver is a unique technology called Streaming XML(TM).
Developed by TekInsight.com, Streaming XML harnesses today's tremendous amount
of Internet and PC-based data by streaming it into XML and compressing the
format for real-time storage and presentation.
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"Our Streaming XML technology is allowing us to develop new and innovative
products like BugSolver," said Alex Kalpaxis, TekInsight.com chief technology
officer. "We are extending our core technology into large-scale e-commerce
initiatives to help our customers collect massive amounts of information from
multiple real-time sources and manage that flow of data. Streaming XML gives
scalability and control."
The Help Desk Institute, a computer services industry research group
(www.helpdeskinst.com), estimates that up to 80 percent of technical support
cost stems from the time it takes to uncover and re-enact activities at the time
of a software or hardware failure. BugSolver Developer reduces this time
significantly and generates more than 20 times the amount of failure information
regarding the condition of the computer at the time of failure, allowing for
more efficient problem-solving.
Initial users have found Bugsolver to improve their ability to support the
management of web sites from both a hardware and software perspective.
Infocrossing (www.infocrossing.com), a subsidiary of COSI (Nasdaq:COSI), a
premier provider of collocation services, complex managed web-hosting services
and other value-added e-commerce services to Application Service Providers
(ASPs), Internet Service Providers (ISPs) and web-oriented enterprises, is an
early adopter of BugSolver. Infocrossing supplies on-line, custom management
software tools, using BugSolver to support its mission-critical users.
"BugSolver allows our engineers to quickly identify major failures, which
quickly correct problems and prevents future failures," according to Joseph
Germanotta, Infocrossing President and COO. "We feel confident that this product
helps ensure the reliability and availability of our customers applications."
BugSolver Developer is the first in a series of BugSolver services aimed at
different types of users. The BugSolver Developer support service is available
by subscription to developer support organizations and third party technical
support providers. More information on how to obtain the service is available on
the BugSolver Web site, via e-mail to [email protected].
ABOUT TEKINSIGHT.COM.
TekInsight.com, Inc. is a world-class Internet development company with a
product set that includes XML Streaming technology. TekInsight.com's customers
include Microsoft, IBM and other Fortune 500 companies. Some of the company's
proprietary technology include various Web-based diagnostic software agents and
web-based e-commerce performance analysis tools. TekInsight.com is currently
using this expertise to build several Internet-based commercial products and
services. For more information, visit www.tekinsight.com or call 212.271.8550.
# # #
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(Editors Please Note: We have two screen shots that illustrate the depth of data
that BugSolver provides compared to that provided by the PC operating system.
You can download these images at www.bugsolver.com/screenshots.html)
FORWARD LOOKING STATEMENTS
This press release contains certain forward-looking statements within the
meaning of Section 27A of the Securities Act of 1933, as amended, and Section
21E of the Securities Exchange Act of 1934, as amended, which are intended to be
covered by the safe harbors created thereby. Investors are cautioned that
certain statements in this release are "forward looking statements" within the
meaning of the Private Securities Litigation Reform Act of 1995 and involve
known and unknown risks, uncertainties and other factors. Such uncertainties and
risks include, among others, certain risks associated with the closing of the
transaction described above, government regulation, and general economic and
business conditions. Actual events, circumstances, effects and results may be
materially different from the results, performance or achievements expressed or
implied by the forward-looking statements. Consequently, the forward looking
statements contained herein should not be regarded as representations by
TekInsight.com, Data Systems or any other person that the projected outcomes can
or will be achieved.
ADDITIONAL INFORMATION AND WHERE TO FIND IT
TekInsight.com plans to file a Registration Statement on SEC Form S-4 in
connection with the merger, and TekInsight.com and Data Systems expect to mail a
Joint Proxy Statement/Prospectus to shareholders of TekInsight.com and Data
Systems containing information about the merger. Investors and shareholders are
urged to read the Registration Statement and the Joint Proxy
Statement/Prospectus carefully when they are available. The Registration
Statement and the Joint Proxy Statement/Prospectus will contain important
information about TekInsight.com, Data Systems, the merger, the persons
soliciting proxies relating to the merger, their interests in the merger, and
other related matters. Investors and shareholders will be able to obtain free
copies of these documents through the web site maintained by the U.S. Securities
and Exchange Commission at http://www.sec.gov. Free copies of the Joint Proxy
Statement/Prospectus and these other documents may also be obtained (when
available) from TekInsight.com by directing a request to TekInsight.com, Inc., 5
Hanover Square, 24th Floor, New York, New York 10004, attention: Arion Kalpaxis,
telephone: (212) 271-8550.
In addition to the Registration Statement and the Joint Proxy
Statement/Prospectus, TekInsight.com and Data Systems file annual, quarterly and
special reports, proxy statements and other information with the Securities and
Exchange Commission. You may read and copy any reports, statements or other
information filed by TekInsight.com or Data Systems at the SEC's public
reference room at 450 Fifth Street, N.W., Washington D.C. 20549 or at any of the
Commission's other public reference rooms in New York, New York and Chicago,
Illinois. Please call the Commission at 1-800-SEC-0330 for further information
on the public reference rooms. TekInsight.com's and Data Systems' filings with
the SEC are also available to the public from commercial document-retrieval
services and at the Web site maintained by the SEC at http://www.sec.gov.
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TekInsight and its officers and directors may be deemed participants in the
solicitation of proxies from its stockholders with respect to the transactions
contemplated by the merger agreement and may have an interest either directly or
indirectly by virtue of their security holdings or otherwise. Information
regarding such officers and directors is included in Tekinsight's Report on Form
10-K for the fiscal year ended June 30, 1999 filed with the Commission in
October 1999. In addition, since the date of the TekInsight 10-K, Mr. Steven J.
Ross has become President and Chief Executive Officer, and Mr. Arion Kalpaxis
has become Chief Operating Officer, of TekInsight. Prior to joining TekInsight,
Mr. Ross was a director of Data Systems from October 1999 until February 2000.
Since February 2000, Mr. Ross has been Chairman of the Board and Chief Executive
Officer of VarsOnly.com, Inc., an Internet start-up focusing on computer
resellers. Since August 1999, Mr. Ross has been a director of Interactive
Frontiers, Inc., a developer, manufacturer and marketer of computer-based
digital video instructional software. From July 1998 to July 1999 Mr. Ross was
Vice President and General Manager of Toshiba America Information Systems, a
subsidiary of Toshiba Corp. active in computer sales, support and manufacturing
in North and South America. From October 1995 through June 1998, he was
President and General Manager of the reseller division, and President, Corporate
Marketing, for Inacom Corp., a computer product and service company. Mr. Arion
Kalpaxis has served as Chief Operating Officer of Astratek since April 1997.
From 1995 to May 1996 Mr. Kalpaxis was Vice President for BT Ventures and the
Bankers Trust Electronic Commerce group responsible for the development of
business models for new initiatives in electronic commerce. Prior to 1995 Mr.
Kalpaxis was a partner at Metron Consulting Group where he advised clients in
business strategy and development, and managed efforts designed to bring about
fundamental changes in support of new business initiatives. The 1999 TekInsight
10-K is available free of charge at the Commission's web site://www.sec.gov and
from TekInsight at the address set forth above.
Data Systems and its officers and directors may be deemed to be participants in
the solicitation of proxies from stockholders of Data Systems with respect to
the transactions contemplated by the merger agreement and may have an interest
either directly or indirectly by virtue of their security holdings or otherwise.
Information regarding such officers and directors is included in the Data
Systems Report on Form 10-K for the fiscal year ended December 31, 1999 filed
with the Commission in March 2000. This document is available free of charge at
the Commission's web site at http://www.sec.gov and from the Data Systems
address at 34705 W. 12 mile road, Suite 300, Farmington Hills, Michigan 48331,
Attention: Chief Financial Officer.
