DENDRITE INTERNATIONAL INC
10-K, 1997-03-31
PREPACKAGED SOFTWARE
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<PAGE>
 
================================================================================

                      SECURITIES AND EXCHANGE COMMISSION

                             Washington, DC  20549


                                   Form 10-K


[ X ]    Annual Report pursuant to Section 13 or 15(d) of the Securities
Exchange Act of 1934

For the fiscal year ended  December 31, 1996
                         ---------------------  


[   ]    Transition Report Pursuant to Section 13 or 15(d) of the Securities
Exchange Act of 1934

For the transition period from _______________________


Commission File Number   0-26138
                       --------------


                         Dendrite International, Inc.
                         ----------------------------
            (Exact name of registrant as specified in its Charter)



         New Jersey                                           22-2786386
- ------------------------------                            -------------------
(State or other jurisdiction of                           (I.R.S. Employer
incorporation or organization)                            Identification No.)



                          ___________________________

                            1200 Mt. Kemble Avenue

                             Morristown, NJ  07960

                                 201-425-1200

                                        
                          ___________________________

                  (Address, including zip code, and telephone
                 number (including area code) of registrant's
                          principal executive office)


Securities registered pursuant to Section 12(b) of the Act:  None

Securities registered pursuant to Section 12(g) of the Act:



                                Title of Class
                          --------------------------
                          Common Stock, no par value


Indicate by check mark whether the registrant: (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding  12 months (or for such shorter time period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days.

      [ X ]

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K.

      [   ]
<PAGE>
 
The aggregate market value of the shares of the Common Stock held by 
nonaffiliates of the registrant was approximately $89,554,596 based upon the 
average bid and ask price of the Common Stock, which was $9.875 on March 14, 
1997. The number of shares of Common Stock outstanding on that date was 
11,261,131.


                      DOCUMENTS INCORPORATED BY REFERENCE

<TABLE>
<CAPTION>
          DOCUMENT DESCRIPTION                                                       10-K PART
- ------------------------------------------------------------------------------   ----------------
<S>                                                                              <C>   
Pages 13 - 32 and the inside back cover of the Registrant's 1996 Annual Report          I, II
to Shareholders.

Registrant's Notice of Annual Meeting of Shareholders and Proxy Statement for the        III
1997 fiscal year expected to be dated on or about April 18, 1997.

- -------------------------------------------------------------------------------------------------
</TABLE>

                                       2
<PAGE>
 
                                    PART I

ITEM 1.   BUSINESS.


GENERAL

     Dendrite International, Inc. ("Dendrite" or the "Company") succeeded in
1991 to a business co-founded in 1986 by the Company's President and Chief
Executive Officer and others. That business was organized to provide
comprehensive electronic territory management ("ETM") solutions to be used to
manage, coordinate and control the activities of large sales forces in complex
selling environments, primarily in the ethical pharmaceutical industry. Today,
the Company's solutions combine advanced software products with a wide range of
specialized support services including implementation services, technical and
hardware support services and sales force support services. The Company
develops, implements and services advanced ETM systems in the United States,
Canada, Western Europe, Japan, Australia, New Zealand, Hong Kong, and Brazil
through its own sales, support and technical personnel located in twelve offices
worldwide.


PRODUCTS AND SERVICES

     The Company's ETM systems utilize proprietary software products coupled
with extensive system support services to provide its customers with the means
for more efficient management of their sales forces, sales and marketing
decision support tools, and operation and maintenance of the customers' sales
databases. As software products become more complex and as the sources and size
of data available increase, there is a parallel need for specialized services
and skills to support these products.


PHARMACEUTICAL INDUSTRY PRODUCTS

     The Company currently offers to its pharmaceutical customers one core
software product, Series 6(TM), which can be configured to support four
functional areas: sales representative, account manager (for institutional and
managed care sales forces), area manager and home office sales manager. The
software is designed to be modular, thereby allowing the customer to select a
set of functions most appropriate to its business requirements.

     Set forth below is a summary description of the principal functions for the
Series 6 product:



        PRINCIPAL FUNCTIONS                        DESCRIPTION
  --------------------------------        ------------------------------
Bids & Contracts/Development &          Enables pharmaceutical companies to 
  Tracking                              administer and disseminate contract 
                                        information relating to managed care 
                                        organizations and other institutional
                                        entities


Call Reporting & Sampling/Customer      Provides sales representatives with 
  Records                               reporting tools and helps enable 
                                        pharmaceutical companies control costs
                                        of complying with applicable 
                                        governmental regulations associated 
                                        with product sample distribution


Diary/Planner/Attendance Report         Helps optimize sales representatives'  
                                        time management and coordinates sales
                                        force activities among  dispersed 
                                        sales personnel


Electronic Documents/Mail/              Enables communication between 
  Admin/Reports/Host Communications     geographically dispersed business units
                                        and facilitates coordination of and
                                        communication with widely dispersed
                                        sales personnel


Strategic Selling for Institutional     Enables pharmaceutical companies' sales 
  Sales Teams/Pullthrough               teams to plan and coordinate 
                                        institutional sales efforts and to  
                                        deploy appropriate resources


Sales & Activity Analysis/Target        Addresses the individual representative 
  Analysis                              and manager requirements for review of 
                                        local market potential to construct 
                                        and execute optimal sales plans

                                       3
<PAGE>
 
     The Series 6 product can be configured to enable the customer to choose
appropriate functions to address its specific business requirements. New
functions which integrate fully with the existing configuration can be added
over time, therefore allowing the customer to acquire a system which evolves as
its business requirements change. A typical major pharmaceutical customer will
select a configuration depending on the structure of the customer's sales force,
the geographic region involved and the type of pharmaceutical sales data
available. Each function is offered with specific continuing support services.

     The Company also has a significant installed base of Series 3(TM), Series
4(TM) and Series 5(TM) software products.

     The Series 3 and Series 4 products are DOS-based products.  Customers using
Series 4, and a remaining Series 3 customer, accounted for approximately 37% of
the sales representatives licensed to use the Company's systems at December 31,
1996. These products provide automated information concerning physician
customers, sales call records and distribution of samples, but do not have the
capability to model third-party territory-based prescription and sales data. An
upgrade of a customer's system requires extensive investment in hardware and
software and must be planned well in advance in order to minimize disruption of
sales and marketing activities. Currently many of Dendrite's customers have not
made the transition to the Company's more advanced Microsoft(R) Windows(R) based
Series 5 and Series 6 systems. Therefore, the Company continues to support users
of its older Series systems.

     Customers with Series 3 or Series 4 systems may elect to upgrade to Series
6. The primary considerations for customers determining whether to upgrade
include the enhanced ability of Series 6 to address the customers' evolving
business needs, the significant cost of making the transition, and, to a lesser
extent, the desirability of moving to a Windows(TM) graphical user interface.
Although customers determining whether to make the upgrade may also consider
competitors' systems, in the Company's experience, the substantial additional
costs to be incurred in switching to a competitor's system, together with the
Company's existing relationship with a customer, tend to give the Company a
competitive advantage in such situations. 

     Customers using Series 5 and Series 6 systems accounted for approximately
63% of the sales representatives licensed to use the Company's pharmaceutical
ETM systems at December 31, 1996. These systems offer an enhanced user-friendly
graphical user interface through a Microsoft (R) Windows for Workgroups(TM) or
Windows95(R) environment. Series 5 and Series 6 exploit object oriented
programming technology to enhance the modular properties of these systems.
Series 5 and Series 6 software utilize territory-based (i.e. ZIP-code or other
local area) prescription sales data in providing performance analysis reports.
Series 5 software can be modified to allow presentation of physician-level
prescription sales data. Series 6 includes modules capable of analyzing both
territory-based and prescriber-level prescription sales data to permit priority
targeting of physicians and others who influence the pharmaceutical prescription
process.

     Traditionally, the Company priced its pharmaceutical ETM systems solely on
a per-user basis. The Company has in the past offered, as an alternative to one-
time license fees, an arrangement known as a "capitation" agreement, which is a
long-term agreement (currently up to ten years), under which the customer
licenses Dendrite software and upgrades for an increasing preset annual charge.
One customer has executed a capitation agreement to date.


OTHER PRODUCTS

     In May 1996, Dendrite acquired SRCI S.A. ("SRCI"), France's
largest provider of custom-designed ETM systems for the over-the-counter
pharmaceutical ("OTC") and consumer packaged goods ("CPG") markets.  

                                       4
<PAGE>
 
SRCI's core product, NOMAD'S(TM), has been translated into the English language
and the Company has commenced marketing it in the United States and United
Kingdom markets under the name ForceOne(TM). ForceOne contains some of the same
basic functionality as the Series 6 product as well as functionality
specifically created for the OTC and CPG industries. The Company presently
anticipates that the structure of its license and implementation fees for its
OTC and CPG customers will be similar to those for its ethical pharmaceutical
customers.


SERVICES 

     For the year ended December 31, 1996, service revenues represented 87% of
total Company revenues. The Company seeks to develop long-term strategic
relationships with its customers by providing value-added support in the
operation of installed software systems and assistance to the customer's
management in using the resulting information. To support this objective, the
Company offers a wide variety of specialized services from which customers can
choose, including implementation services, technical and hardware support
services and sales force support services. Most customers enter into agreements
covering technical support, software customization and support services and also
elect to have their databases operated and maintained on a central server
located at a local Dendrite data center facility. Virtually all customers sign
an extended maintenance agreement which covers, among other things, software
defect resolution.

     The complexity and size of the sales data and market research databases
being integrated and manipulated by the Company's systems requires highly
specialized information systems skills. The creation of a customer's database
requires loading third party data onto a central server and encoding that data
with proprietary Dendrite data links. This encoding process allows the data to
be integrated into a functional sales-related database used by the Company's
systems. Dendrite performs these services initially for its customers to install
the system, then usually continues to provide the services to manage these tasks
over time. Many companies choose not to employ the information systems staff
needed to manage these large, complex databases and consider the option of
outsourcing these tasks to Dendrite as both economically and operationally
advantageous.

     Set forth below is a summary description of  the principal services offered
by Dendrite:


PRINCIPAL SERVICES           DESCRIPTION
- ------------------           -----------

Implementation Services    Project Management--planning the design and
                           implementation of the Dendrite system 


                           Data Modeling--creation of the customer's specific
                           version of the Company's data model, which becomes
                           the Customer Requirements Definition

                           Customization--customization of software to meet the
                           Customer Requirements Definition for the software
                           components of the Dendrite system

                           Database Design--creation of the customer's
                           integrated database, including:

                              --loading and linking third party prescription
                                sales data, market research and other materials

                              --identifying geographic and/or functional (e.g.
                                formulary) segments 

                              --allocating third party data by territory or
                                other functional segment

                           Mail Design--definition of e-mail structure to meet
                           the needs of the customer's organization

                           Laptop Preparation--loading data onto laptop
                           computers for training, testing and use

                           Training--training on use and capabilities of the
                           Dendrite system

                                       5
<PAGE>
 
Technical and Hardware
  Support Services         Project Management--designing, structuring and
                           managing technical support for the Dendrite system

                           Customization--as required following implementation
                           to meet customer's needs

                           Maintenance of Database--continued support of the
                           customer's database, including:

                              --loading and linking new releases of third party
                                data purchased by the customer

                              --identifying new functional segments for data
                                analysis

                           Maintenance of Code--maintenance and updating of
                           customized code on customer computers

                           Hardware Support--maintenance of servers and laptops
                           including recapture of data on defective equipment
                           and replacement of defective equipment

Sales Force Support 
  Services                 Project Management--designing, organizing and
                           managing support for customer sales forces

                           Retraining--ongoing training on use and capabilities
                           of the system

                           Territory Realignment--assisting the customer in
                           planning and executing realignments of sales
                           territories or functional (e.g. formulary-based)
                           segments to allow more effective resource allocation

                           Support Services--providing all first line services
                           up to seven days a week for as many hours as
                           requested and in the language required

     When a customer licenses Dendrite software, the Company typically
establishes a separate service group composed of both customer support and
technical support personnel who are generally dedicated to servicing only one or
two customers. The dedicated service group will usually be located at Dendrite's
facility in the country where a significant portion of the customer's sales
force is located. This allows the service group to provide assistance locally
using a common language with customer personnel. The Company provides services
under contract, typically a multi-year contract. In North America, the service
agreement is between the customer and Dendrite directly. Outside North America,
contracts are entered into between the local customer and the Company through
its local wholly-owned subsidiary or branch. Depending upon the size of the
customer and the scope of services to be performed, a Dendrite dedicated service
group may comprise between five and fifty persons. The relationships with its
pharmaceutical customers, which result from providing services to them, have led
to a growth in the range and scope of services provided to the customers and in
recent years have accounted for much of the increase in the Company's service-
related revenues.  

     As of December 31, 1996, substantially all of the Company's services
agreements were with its ethical pharmaceutical customers.


SYSTEM CONFIGURATION

     Dendrite's ETM pharmaceutical system is configured to allow information
access and communication across geographically dispersed sales and marketing
personnel and regional and home offices. The core of the system configuration is
a central file server which stores the customer database and integrates and
controls all data flow from external points, including the remote databases of
the sales force and their management. Most of the servers used by Dendrite
customers are manufactured by IBM, Digital Equipment Corporation or Sun
Microsystems and run on UNIX(TM) or Windows NT(R) operating systems. Servers
are purchased or leased by Dendrite's customers 

                                       6
<PAGE>
 
or leased for them by Dendrite. Some smaller customers lease space on one of
seven Dendrite-owned servers located in various Dendrite offices worldwide.

  Remote databases are stored on laptop computers used by sales representatives
in the field and updated periodically over telephone lines via modem. Regional
sales managers using personal computers may access the server via wide area
networks. Dendrite customers are responsible for selecting computer equipment
and for deciding when to upgrade or replace it.

  Most laptop computers and all of the desktop personal computers which access
Dendrite's pharmaceutical ETM system support a DOS operating system, with the
Microsoft(R) Windows(TM) for Workgroups interface on the Company's newer
products. Data is managed in Series 4 using an Informix database server and a
flat-file Btrieve structure on the laptops. For laptops in Series 5 and Series 6
with Microsoft(R) Windows(TM) for Workgroups or Windows95, the Company has
currently chosen a PowerBuilder(TM) graphical user interface and a Sybase SQL
Anywhere(TM) relational database management system. Series 5 and Series 6
currently use an Oracle(TM) database server.

  Dendrite's pharmaceutical ETM-system permits a pharmaceutical company's sales
representative to send the applicable customer's server information concerning
calls made and to receive information concerning upcoming calls and other sales
efforts to be made later by other sales personnel of that company who share
common or related customers. The server, in most cases located at one of
Dendrite's facilities, contains the customer's own database of sensitive sales
related information, which is maintained and operated for the customer by
Dendrite.

  Dendrite's system is designed to provide information to those involved in
sales and sales management and also to a range of other functional areas within
each customer, including its senior management. For example, information
directly related to sales, such as travel and expense reports, may be provided
to the finance and personnel departments. Similarly, representatives in the
field can provide information concerning a physician that can assist managed
care sales personnel. These systems create the linkage which connects a
customer's sales and management functions with other business departments.

  Dendrite's OTC and CPG ETM system is generally configured in a manner similar
to Dendrite's pharmaceutical ETM system. However, OTC and CPG sales
representatives may use computer hardware other than laptop and desktop
personal computers to access such ETM system, such as handheld or palmtop
computing devices.

ADDITIONAL INFORMATION

Certain additional information regarding the Company's business is found on
pages 10 - 11 of the Company's 1996 Annual Report to Shareholders.  Such pages
are incorporated herein by reference.

MARKETING

CUSTOMERS

  The following is a list of some of the Company's current pharmaceutical
customers (who either directly or through subsidiaries may be customers in one
or more countries served by the Company, not necessarily including the United
States):

 
                                   Boehringer Ingelheim Pharmaceutical, Inc.
  Allergan                         Boehringer Mannheim Corporation          
  Bayer A.G.                       Laboratorios Almirall, S.A.              
                                                                            
                                       7
<PAGE>

Bristol-Myers Squibb Company                  Pfizer Animal Health        
Ciba-Geigy New Zealand, Ltd.                  Rhone-Poulenc Rorer Inc. 
Glaxo Wellcome                                Sankyo/Parke Davis           
Hoechst Marion Roussell                
Johnson & Johnson                             3M                               
Eli Lilly and Company                         
Leo Laboratories                              Servier S.A.                     
Merck Sharp & Dohme                           Novartis S.A. 
Parke Davis                                   
Pfizer Inc.                                   Solvay Pharmaceuticals, Inc.     
                                              Zeneca Yakuhin, Inc.              


  Revenues from Pfizer Inc., Eli Lilly and Company and Johnson & Johnson, in the
aggregate, accounted for approximately 54% of the Company's revenues in the year
ended December 31, 1994. Revenues from Pfizer Inc., Eli Lilly and Company and
Rhone-Poulenc Rorer Inc. in the aggregate accounted for 56% and 58% of the
Company's revenues for the years ended December 31, 1995 and December 31, 1996,
respectively.  Although the Company has separately licensed software to several
affiliates of these companies and provides services to them under separately
negotiated and executed contracts with local Dendrite subsidiaries and branches,
the loss of all or a significant part of the business of any of these customers
would have a material adverse affect on the Company.

  In addition, since the Company acquired SRCI in May 1996, the
Company's consumer business division has entered into customer contracts in
France with the following companies: Kriter Brut de Brut, Lindt, Martini-
Bacardi, Moet & Chandon, Panzani, Segafredo, Urgo, Vania and Varta.

SALES AND MARKETING

  The Company actively markets its ETM systems and services to major ethical
pharmaceutical, healthcare, OTC and CPG companies in the United States, Western
Europe and the Pacific Rim using regional and local sales and marketing
personnel operating out of Dendrite's offices. Sales presentations are typically
made to customer personnel in its management information services department and
in either its sales management or sales administration department.

  Selection of an ETM system entails an extended decision-making process for the
customer because of the substantial costs and strategic implications associated
with acquiring the system. Senior levels of management are often involved in
this process, given the importance of the decision as well as the risks  faced
by the customer should a system fail or not perform as expected. Depending upon
the size of the system and the associated computer hardware and software costs,
senior corporate management or even the board of directors of a client may make
the final decision to license a Dendrite system. Therefore, decisions to acquire
a Dendrite ETM system involve long selling cycles, typically 12 to 18
months for larger customers, although sometimes as long as 24 months, and
usually require lengthy periods of evaluation prior to full installation and
roll-out. 

  The Company uses a business process analysis to facilitate the marketing
process after obtaining information from a potential customer relating to its
market, its sales organization, its business plan and the identification of
significant costs and problems. Dendrite works with the potential customer to
identify needed product functionality, drawing upon the Company's available
modules and its experience with the applicable vertical market. If solutions are
not immediately available, Dendrite may offer a co-development partnership to
the potential customer in order to design product functionality to meet the
potential customer's needs.  In this situation, Dendrite may not retain sole
ownership of the completed software solution.


  The response of sales representative users of Dendrite systems is an important
aspect of the Company's on-going relationships with its customers and may
sometimes influence the decisions of those customers to license additional
modules and/or to contract for expanded support services. Dendrite endeavors to
address the concerns of sales personnel during the training portion of its
Implementation Services.  In addition, the experience of customer 

                                       8
<PAGE>
 
additional modules and/or to contract for expanded support services. Dendrite
endeavors to address the concerns of sales personnel during the training portion
of its Implementation Services. In addition, the experience of customer sales
personnel with a Dendrite ETM system in actual use, together with interactions
with those personnel as part of the ongoing Sales Force Support Services,
provide positive reinforcement as to the ease of use and efficacy of Dendrite
ETM systems. 

     Independent consultants, including the consulting arms of a number of the
"Big 6" accounting firms and international consulting firms, are occasionally
retained to advise pharmaceutical and healthcare companies on their selection of
an ETM system. Dendrite believes that in a number of these situations
consultants have recommended Dendrite ETM systems to their clients, who
subsequently became customers of the Company. Dendrite does not reimburse
expenses or pay any commissions to such firms in such cases.

     The Company believes that an important marketing opportunity is presented
by its relations with existing customers. Dendrite believes that its network of
American, European and Pacific Rim offices gives it the potential for expansion
of license and service revenues from existing customers in countries other than
the ones in which such customers currently have a Dendrite licensed ETM system.
In addition, many of Dendrite's ethical pharmaceutical customers also have OTC
operations which Dendrite believes gives it a competitive advantage when,
marketing its ETM system to such OTC operations.

     Finally, the Company has entered into several joint marketing arrangements
whereby the Company and the applicable business partner have agreed to interface
with each other's products and/or services. Examples of these partners and their
respective products include: Proscape Technologies, Inc. (multimedia detailing
software); Presidio Inc. (clinical trial software); Epsilon Data Management,
Inc. (data warehousing and decision support software, analytical and data
scrubbing services and direct marketing programs).


COMPETITION

     Globally, the current market for sales and marketing information management
systems is highly competitive. Many companies offer sales force automation and
ETM systems in the ethical pharmaceutical, OTC and CPG industries, although few
focus on the pharmaceutical industry. In addition to itself, the Company
believes that there are approximately ten companies which supply products
automating sales, marketing and customer service functions and specifically
target the pharmaceutical industry. Three of these companies are actively
selling in more than one country. The Company believes that most of its
competitors offer a variety of less customizable software products, which are
typically available more rapidly than Dendrite systems and often at a
substantially lower price. Sales force automation products differ greatly in
terms of functionality, flexibility and the type of hardware platform supported.

     The Company estimates that in 1996 its ETM systems were licensed by
approximately 15% of sales representatives from the top 50 pharmaceutical
companies in the United States, Canada, Western Europe and the Pacific Rim.
Dendrite believes that potential competitors must incur significant expense and
product development time and must acquire a skilled technical staff in order to
develop an integrated, customizable solution for the problems presented by
complex multi-national selling environments.

     The Company's products and services compete with others principally on the
basis of product flexibility and customization, platform configuration, name
recognition, global competence, service standards, breadth of customer base and
technical support and service. Management believes the Company's systems compete
favorably with respect to these factors, and that the Company is positioned to
maintain its market leadership position through innovative new product and
application developments and continued focus on support services. Some of the
Company's existing competitors, as well as a number of potential market
entrants, have larger technical staffs, larger marketing and sales organizations
and greater financial resources than the Company.  Additionally, three of the 
Company's competitors in the ethical pharmaceutical industry,

                                       9
<PAGE>
 
own and control, either directly or through affiliated entities, some of the
proprietary data collection systems in some countries (including the United
States) that provide the prescription/sales data sold to the pharmaceutical
companies and which Dendrite's more recent ETM systems and related services are
designed to process. It may be possible for one or more of these competitors to
gain a competitive advantage in the pricing of its ETM systems for customers who
are interested in purchasing the data it or its affiliates collect. The Company
believes that competition will increase as new competitors enter the market to
supply ETM systems to the pharmaceutical industry and as existing competitors
expand their product lines. Dendrite also expects it may encounter additional
competition in the future from firms offering outsourcing of information
technology services and from vendors of software products providing specialized
applications not offered by the Company. The Company also faces potential
competition from its customers and potential customers, which might elect to
design and install or to operate their own sales force management systems.

RESEARCH AND DEVELOPMENT

  The Company's Product Development Group is responsible for the
conceptualization, development and implementation of new products
internationally. This group is also responsible for enhancements for existing
products, and the design of technical training and technical procedures
including quality control for core systems and maintenance operations for
existing customer ETM systems. The Company expended $2.8, $3.8 and $8.7 million
on research and development in the years ended December 31, 1994, 1995 and 1996,
respectively. The significant increase in research and development spending in
1996, particularly in the fourth quarter, was attributable to, among other
things, the completion of certain new products by year end, including completing
ForceOne and adapting certain new software for the German market, as well as
integrating the Company's product and service support with the products of its
newest strategic partners. See "Sales and Marketing." Dendrite regularly issues
updated releases for its software modules and maintains a schedule of
anticipated releases.

  The Company has capitalized certain costs related to the development of new
software products and the enhancement of existing software products consistent
with Statement of Financial Accounting Standards No. 86, ''Accounting for the
Costs of Computer Software to be Sold, Leased or Otherwise Marketed''.
Capitalized software development costs net of accumulated amortization were $2.0
and $2.6 million at December 31, 1995 and 1996, respectively.

PROPRIETARY RIGHTS

  The Company relies on a combination of trade secret, copyright and trademark
laws; license agreements with customers containing confidentiality and other
contractual protections; confidentiality agreements with vendors and suppliers;
and agreements with each of its executive officers and technical employees
worldwide containing confidentiality and non-disclosure provisions to protect
proprietary intellectual property rights in the Dendrite software systems and
services. Existing United States copyright laws provide only limited protection
and even less protection may be available under foreign laws.

EMPLOYEES

  As of December 31, 1996, Dendrite employed 668 employees, 329 in the United
States, 296 in Europe, 35 in the Pacific Rim and 8 in Latin America.


  The Company believes that relations with its employees are good.  The Company
believes that its future growth and success will depend upon its ability to
attract and retain skilled and motivated personnel.


CERTAIN CONSIDERATIONS


  This Form 10-K and other documents of the Company and statements made by
members of management of the Company from time to time may contain forward-
looking statements that may be viewed as predicting future events or outcomes
with respect to the Company and its business. The predictions embodied in

                                       10
<PAGE>
 
these statements will involve risks and uncertainties and, accordingly, the
Company's actual results may differ significantly from the results discussed or
implied in such forward-looking statements. Some important factors (but not the
only factors) that might cause such a difference include the following:

  IMPACT ON COMPANY OF CHANGES IN ETHICAL DRUG MARKET

     A majority of the Company's ETM systems are currently used in connection
  with the marketing and sale of prescription-only drugs (''ethical
  pharmaceutical products'' or ''ethical drugs''). The market currently serviced
  by the Company is undergoing a number of significant changes, including (i)
  consolidations and mergers which may reduce the number of existing and
  potential customers of the Company and (ii) the increasing prescription of
  generic drugs, in substitution for branded drugs, produced by manufacturers
  which have not acquired a Dendrite ETM system. Both of these trends may reduce
  the demand for the Company's pharmaceutical ETM products and services. The
  trend toward the reclassification of formerly prescription-only drugs to
  permit their over-the-counter sale, to the extent it adversely affects
  pharmaceutical companies, may also have a negative impact on the Company and
  its continued ability to increase revenues and profitability. The increasing
  emphasis in the United States on the delivery of healthcare through managed
  care organizations such as health maintenance organizations and preferred
  provider organizations may also adversely affect the demand for the Company's
  products and services, as may the current consolidation of the managed care
  industry in the United States and other changes in healthcare delivery systems
  occurring in other countries. The Company may also be materially affected by
  legislative enactments which alter the structure of, or increase regulations
  governing, the healthcare systems in any of the countries where Dendrite
  customers and potential customers are located. There can be no assurance that
  the Company can respond positively to all of these and other changes in the
  marketplace and maintain profitability.

  POTENTIAL FOR SIGNIFICANT FLUCTUATIONS IN QUARTERLY RESULTS; SEASONALITY;
  LENGTHY SALES AND IMPLEMENTATION CYCLE

     The Company's quarterly revenues, expenses and operating results have
  varied considerably in the past and are likely to vary from quarter to quarter
  in the future. Fluctuations in the Company's revenues depend on a number of
  factors, some of which are beyond the Company's control. These factors
  include, among others, the timing of contracts, delays in customer acceptance
  of the Company's software, the length of sales cycles, customer budget changes
  and changes in pricing policy by the Company or its competitors. For
  example, the Company incurred a net loss of $3.3 million in the fourth quarter
  of 1996, which loss was attributable to, among other things, the delay of
  certain new license purchases by an existing customer, the delay of an
  existing client's upgrade decision, and the postponement of certain post-
  production implementations for an existing client in seven country sites.
  The Company establishes its expenditure levels for product development and
  other operating expenses based in large part on its expected future revenues.
  As a result, should revenues fall below expectations, operating results are
  likely to be adversely and disproportionately affected because only a small
  portion of the Company's expenses vary with its revenues.

     In addition, the Company's quarterly license fees and service revenues may
  vary due to seasonal and cyclical factors. The Company typically expects to
  realize a greater percentage of its license fees and service revenues for the
  year in the second half of the year than it does in the first half. Moreover,
  selection of an ETM system often entails an extended decision-making process
  for the customer because of the substantial costs and strategic implications
  associated with acquiring the system. Senior levels of management are often
  involved in this process, given the importance of the decision as well as the
  risks faced by the customer should a system fail or not perform as expected.
  Depending upon the size of the system and the associated computer hardware and
  software costs, senior corporate management or even the board of directors of
  a customer may make the final decision to license a Dendrite system.
  Therefore, decisions to acquire a Dendrite system involve long selling cycles,
  typically 12 to 18 months for larger customers, although sometimes as long as
  24 months, and usually require lengthy periods of evaluation prior to full
  installation and roll-out.

  NEW PRODUCTS AND TECHNOLOGICAL CHANGE

                                       11
<PAGE>
 
     The market for ETM systems is characterized by rapid change and
  improvements in computer hardware and software technology. The Company's
  future success will depend in part on its ability to enhance its current
  products, to introduce new products that keep pace with technological and
  market developments and to address the increasingly sophisticated needs of its
  customers. There can be no assurance that the Company will be successful in
  developing and marketing in a timely manner product enhancements or new
  products that respond to the technological advances by others, or that its
  products will adequately and competitively address the needs of the changing
  marketplace. The Company released its first Microsoft /(R)/ Windows /TM/ based
  solution, Series 5, in late 1993, its second version, Series 6, in late 1994,
  and is preparing subsequent versions to meet anticipated operating system
  upgrades. Competition with respect to software products has been characterized
  by shortening product cycles, and there can be no assurance that the Company
  will not be adversely affected by this trend. If the product cycles for the
  Company's systems prove to be shorter than management anticipates, the
  Company's operating results could be adversely affected. In addition, in order
  to remain competitive, the Company may be required to expend a greater
  percentage of its revenues on product innovation and development than
  historically has been the case. For example, the significant increase in
  research and development spending in 1996, particularly in the fourth quarter
  was attributable to, among other things, the completion of certain
  new products by year end, including adapting certain new software for the
  German market, as well as integrating the Company's product and service
  support with the products of its newest strategic partners.  In either
  case, the Company's gross profit margins and results of operations could be
  materially and adversely affected. In addition, products as complex as those
  offered by the Company may contain undetected errors or failures when first
  introduced or as new versions are released. Such errors have occurred in the
  past and there can be no assurance that, despite testing by the Company,
  errors will not be found in new products resulting in losses or delays which
  could have a material adverse effect on the Company's business, operating
  results and financial condition.

     The Company currently offers software products designed for markets other
  than the ethical pharmaceutical market, including the consumer packaged goods
  vertical market. The selling environment in each market has characteristics
  that are unique to it. There can be no assurance that the Company will be able
  to achieve in other markets the success it has attained in the ethical
  pharmaceutical market.

  DEPENDENCE ON MAJOR CUSTOMERS

     The Company has approximately 26 pharmaceutical customers (considering all
  members of an affiliated group to be a single customer). The Company derived
  approximately 54%, 56% and 58% of its revenues in the aggregate in the years
  ended December 31, 1994, 1995 and 1996, respectively, from the three largest
  pharmaceutical customers, two of which had been among the three largest
  customers of the Company in terms of revenues in each of those periods. The
  Company believes that the costs to its major customers of switching to an ETM
  system offered by a competitor, or taking significant system management
  functions in-house, would be substantial. There can be no assurance, however,
  that such a change will not be undertaken by one or more customers with
  respect to a Dendrite system or to all or some of the services offered by the
  Company. If such change is made by one or more of the Company's major
  customers, the Company's business, operating results and financial condition
  could be materially and adversely affected.

  RISKS FROM COMPETITION

     Globally, the current market for sales and marketing information management
  systems is highly competitive. Many companies offer sales force automation and
  ETM systems, although few focus on the pharmaceutical industry. In addition to
  Dendrite, the Company believes that there are approximately ten companies
  which supply products automating sales, marketing and customer service
  functions and specifically target the pharmaceutical industry. The Company
  believes at least three of these companies are actively selling in more
  than one country. In addition, the other vertical markets in which the Company
  markets its products possess numerous vendors who market and sell sales force
  automation and ETM systems. The Company believes that most of its competitors
  offer a variety of less customizable software products, which are typically
  available more rapidly than Dendrite systems and often at a substantially
  lower price.

                                       12
<PAGE>
 
In addition, competition will increase as new competitors enter the market to
supply ETM systems to the pharmaceutical industry and other vertical markets and
as existing competitors expand their product lines.

        The Company expects it may encounter additional competition in the 
future from firms offering outsourcing of information technology services, from 
purveyors of software products providing specialized applications not offered by
the Company and from the development and/or operation of in-house system by
pharmaceutical companies. Many of the Company's competitors have longer
operating histories and significantly greater financial, technical, sales,
marketing and other resources than those of the Company. Some of the Company's
competitors are part of large corporate groups with significantly greater
resources and broader technology bases than those of the Company. For example,
Sales Technologies, Inc. is owned by Cognizant Corporation. There can be no
assurance that the Company will be able to compete successfully or that
competition will not have a material adverse effect on the Company's business,
operating results or financial condition.

RELIANCE ON COMPETITORS FOR MARKET DATA

        Current market data on the sales of ethical pharmaceutical products is
an important element for the operation of Dendrite ETM systems, which the
Company's customers use to guide and organize their sales forces and marketing
efforts. There are currently few sources of such data in the United States, 
Europe and the Pacific Rim.  Three of the leading purveyors of such market 
information in the United States or elsewhere compete with the Company either 
directly or through affiliates in the market for ETM systems.  Were these 
purveyors of market information to require that pharmaceutical companies also 
utilize their information management services (or those of their affiliates) 
instead of the Company's, the Company's business, operating results and 
financial condition would be materially and adversely affected.

INTERNATIONAL OPERATIONS

        Currently, the Company's products are marketed in over 16 countries.  
The United States, the United Kingdom and France are the Company's main markets.
Approximately 44%, 48% and 52% of the Company's total revenues were generated 
outside the United States during the years ended December 31, 1994, 1995 and 
1996, respectively.  Services provided by Dendrite's foreign branches and 
subsidiaries are billed in local currency.  License fees for Dendrite products 
are billed in U.S. dollars regardless of where they originate.  The Company 
expects the export segment of its business to grow and to continue to account 
for a material part of its revenues.  Licensing software in may foreign 
countries is subject to risks inherent in international business activities.  
Risks include general economic conditions in each such country, the effect of 
applicable foreign tax structures, tariff and trade regulations, difficulties in
obtaining local license, the difficulty of managing an organization spread over 
various jurisdictions, unexpected changes in regulatory environments, complying 
with a variety of foreign laws and regulations and any adverse changes in the 
political environments in any such countries.  In addition, laws in foreign 
countries may not always provide protection for the Company's proprietary rights
in its software products.  Providing specialized system support services outside
the United States paid for in local currencies carries the additional risk of 
currency fluctuation and may also affect the net income, if any, reported by the
Company.  Operating results generated in local currencies are translated into 
U.S. dollars at the average currency exchange rate in effect for each financial 
reporting period.

DEPENDENCE ON KEY PERSONNEL; MANAGEMENT OF GROWTH

        The success of the Company depends to a significant extent upon the 
contributions of its executive officers, particularly its President and Chief 
Executive Officer, John E. Bailye, and key sales, technical and customer service
personnel.  The Company maintains a $3 million key man insurance policy on 
Mr.Bailye, the proceeds of which are payable to the Company.  The Company's 
future success also depends on its continuing ability to attract and retain 
highly qualified technical and managerial personnel.  Competition for such 
personnel is intense.  The Company has at times experienced difficulty in 
recruiting qualified personnel and there can be no assurance that the Company 
will not experience such difficulties in the future. Any such difficulties could
adversely affect the Company's business, operating results and financial 
condition.

                                      13
<PAGE>
 
     All of the Company's executive officers and technical employees and a
  significant number of sales employees have entered into non-competition
  agreements with the Company. The laws governing such non-competition
  agreements vary in different jurisdictions and are evolving. The
  enforceability of such agreements in any case will depend upon all of the
  facts and circumstances, including the jurisdiction in which enforcement is
  sought. In some cases these agreements might be unenforceable, a result that
  could have a material adverse effect on the Company.

     To manage growth effectively, the Company must continue to strengthen its
  operational, financial and management information systems, and expand, train
  and manage its work force. There can be no assurance that the Company will be
  able to do so on a timely basis. Failure to do so effectively and on a timely
  basis could have a material adverse effect upon the Company's business,
  operating results and financial condition.


  DEPENDENCE ON PROPRIETARY TECHNOLOGY


     The Company relies on a combination of trade secret, copyright and
  trademark laws, non-disclosure and other contractual agreements, and technical
  measures to protect its proprietary rights in its products. There can be no
  assurance that the steps taken by the Company will prevent misappropriation of
  this technology. Further, there can be no assurance that such protective steps
  will preclude competitors from developing products with features similar to
  the Company's products. In addition, effective copyright and trade secret
  protection may be unavailable or limited in certain foreign countries. The
  Company believes that its products and trademarks do not infringe upon the
  proprietary rights of third parties. There can be no assurance, however, that
  third parties will not assert infringement claims against the Company in the
  future or that any such claims will not require the Company to enter into
  royalty arrangements or result in costly litigation involving the imposition
  of damages or injunctive relief against the Company, any of which could
  materially and adversely affect the Company's business, operating results and
  financial condition.


  CONCENTRATION OF STOCK OWNERSHIP


     The Company's present directors, executive officers and principal
  stockholders beneficially own a significant portion of the Common Stock. As a
  result, such persons are likely to have the practical ability to elect the
  Board of Directors and to control voting on all matters requiring the approval
  of the Company's stockholders. Accordingly, such persons will be able to
  control the management of the Company and its affairs and business. Such
  concentration of ownership may also have the effect of delaying, deferring or
  preventing a change in control of the Company.



ITEM 2.   PROPERTIES.


  Dendrite leases a 101,500 square foot headquarters building in Morristown, New
Jersey and a 3,600 square foot warehouse in Morris Plains, New Jersey. The
Company also leases a total of 47,800 square feet in eleven (excluding) Morris
Plains locations in Australia, Belgium, Brazil, France, Germany, Italy, Japan,
New Zealand, Portugal, Spain and the United Kingdom for its full service sales
offices, customer support and data centers. The Company believes that existing
facilities are adequate for its current needs and that adequate space will be
available as needed.

  File servers located at Dendrite facilities are maintained in a secured area
and are subject to regular audit and inspection by the customers. Except for the
Dendrite file servers on which customers rent space, most clients requires that
its file server be kept entirely separate from the file servers of all other
customers. All customers require that their databases be kept strictly separate
from the databases of all other customers.

ITEM 3.   LEGAL PROCEEDINGS.

  The Company is occasionally involved in litigation relating to personnel and
other claims arising in the ordinary course of business. Dendrite is not
currently engaged in any legal proceedings which are expected, individually or
in the aggregate, to have a materially adverse effect on the Company.

                                       14
<PAGE>
 
ITEM 4.     SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.

     Not applicable.

                                    PART II

ITEM 5.     MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER
MATTERS.

     Information regarding the market prices of the Company's common stock and
the market for that stock may be found on page 28 of the Company's 1996 Annual
Report to Shareholders, which page is incorporated herein by reference.

     Additional information concerning dividends may be found on page 14 of the
Company's 1996 Annual Report to Shareholders, which page is incorporated herein
by reference.


ITEM 6.     SELECTED FINANCIAL DATA.

     Selected financial data for the Company is set forth on page 9 of the
Company's 1996 Annual Report to Shareholders, which page is incorporated herein
by reference.


ITEM 7.     MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS.

     A discussion of the Company's financial condition, changes in financial
condition and results of operations is found on pages 10 - 14 of the Company's
1996 Annual Report to Shareholders.  Such pages are incorporated herein by
reference.


ITEM 8.     FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.

     The consolidated financial statements of the Company, together with the
report thereon of the independent public accountants, and the unaudited
"Selected Quarterly Operating Results" are set forth on pages 15 - 28 of the
Company's 1996 Annual Report to Shareholders, which pages are incorporated
herein by reference.

                                       15
<PAGE>
 
ITEM 9.     CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE.

  Not applicable.

  With the exception of the information incorporated by reference in Parts I and
II of this Form 10-K, the Company's 1996 Annual Report to Shareholders is not to
be deemed filed as part of this report.



                                   PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT.

  Information regarding directors and executive officers of the Company will be
set forth in the Registrant's Notice of Annual Meeting of Shareholders and Proxy
Statement, expected to be dated on or about April 18, 1997 (the "Proxy
Statement"), which information is incorporated herein by reference.


ITEM 11.     EXECUTIVE COMPENSATION.

  Information regarding the Company's compensation of its directors and
executive officers will be set forth in the Proxy Statement, which information
is incorporated herein by reference.


ITEM 12.     SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT.

  Information regarding security ownership of certain beneficial owners and
management will be set forth in the Proxy Statement, which information is
incorporated herein by reference.


ITEM 13.     CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS.

  Information regarding transactions with the Company's directors and executive
officers will be set forth in the Proxy Statement, which information is
incorporated herein by reference.

                                       16
<PAGE>
 
                                    PART IV

ITEM 14.     EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K.

  (a)     The following documents are filed as part of this report:

  1.      Financial Statements:


<TABLE>
<CAPTION>
                                                                 PAGE IN ANNUAL
                                                                   REPORT TO
                                                                  SHAREHOLDERS
                                                                 --------------
<S>                                                              <C> 
Report of Independent Public Accountants......................         27


Consolidated Balance Sheets...................................         15


Consolidated Statements of Operations.........................         16


Consolidated Statements of Redeemable Convertible
Preferred Stock and Stockholder' Equity (Deficit).............         17


Consolidated Statements of Cash Flows.........................         18


Notes to Consolidated Financial Statements....................      19 - 26
</TABLE>

  2.  Financial Statement Schedules:

      None.

                                       17
<PAGE>
 
3.     Exhibits:

         3.1        Restated Certificate of Incorporation of the Company, as
                    amended (incorporated herein by reference to Exhibit 3.1 to
                    the Company's Quarterly Report on Form 10-Q filed with the
                    Commission June 30, 1996)

         3.2        By-laws of the Company, as amended (incorporated herein by
                    reference to the Exhibit to the Company's Quarterly Report
                    on Form 10-Q for the quarter ended September 30, 1995, filed
                    with the Commission November 13, 1995)

         4.1        Specimen of Stock Certificate (incorporated herein by
                    reference to Exhibit 4.1 to the Company's Registration
                    Statement on Form S-1, filed with the Commission May 17,
                    1995)

         4.2        Registration Rights Agreement dated October 2, 1991 between
                    the several purchasers named therein and the Company
                    (incorporated herein by reference to Exhibit 4.2 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

         4.3        Amendment to Registration Rights Agreement dated April 23,
                    1992 between the Company and the parties named therein as
                    shareholders of the Company (incorporated herein by
                    reference to Exhibit 4.3 of Amendment 1 to the Company's
                    Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.1        Master License Agreement with Eli Lilly and Company dated
                    December 18, 1991 (incorporated herein by reference to
                    Exhibit 10.1 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

        10.2        Software Maintenance Agreement with Eli Lilly and Company
                    dated December 18, 1991 (incorporated herein by reference to
                    Exhibit 10.2 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

        10.3        Source Material Escrow Agreement with Eli Lilly and Company
                    dated December 18, 1991 (incorporated herein by reference to
                    Exhibit 10.3 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

        10.4        Master Service Agreement with Eli Lilly and Company dated
                    December 18, 1991 (incorporated herein by reference to
                    Exhibit 10.4 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

        10.5        Addenda to Master License Agreement with Eli Lilly and
                    Company dated June 1, 1993, June 17, 1993 and October 25,
                    1993, respectively (incorporated herein by reference to
                    Exhibit 10.5 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

        10.6        Master Service Agreement with Eli Lilly and Company Limited
                    (New Zealand) dated February 15, 1995 (incorporated herein
                    by reference to Exhibit 10.6 to the Company's Registration
                    Statement on Form S-1, filed with the Commission May 17,
                    1995)

        10.7        Host Computer Agreement with Eli Lilly and Company Limited
                    (New Zealand) dated February 15, 1995 (incorporated herein
                    by reference to Exhibit 10.7 to the Company's Registration
                    Statement on Form S-1, filed with the Commission May 17,
                    1995)

        10.8        Master Service Agreement with Eli Lilly Italia, S.p.A. dated
                    January 17, 1994 (incorporated herein by reference to
                    Exhibit 10.8 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

                                       18
<PAGE>
 
        10.9        Software Maintenance Agreement with Eli Lilly Italia, S.p.A.
                    dated January 17, 1994 (incorporated herein by reference to
                    Exhibit 10.9 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

        10.10       Customer Agreement with Lilly Industries Limited dated
                    September 24, 1990 (incorporated herein by reference to
                    Exhibit 10.10 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

        10.11       Software Maintenance Agreement with Eli Lilly UK Ltd. dated
                    July 21, 1992 (incorporated herein by reference to Exhibit
                    10.11 to the Company's Registration Statement on Form S-1,
                    filed with the Commission May 17, 1995)

        10.12       Source Material Escrow Agreement with Lilly Industries Ltd.
                    (incorporated herein by reference to Exhibit 10.12 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.13       Master Service Agreement with Lilly Industries Ltd. dated
                    June 25, 1992 (incorporated herein by reference to Exhibit
                    10.13 to the Company's Registration Statement on Form S-1,
                    filed with the Commission May 17, 1995)

        10.14       Master Software License Agreement with Lilly Deutschland
                    GmbH and Beiersdorf Lilly GmbH dated July 19, 1994
                    (incorporated herein by reference to Exhibit 10.14 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.15       Master Software Maintenance Agreement with Lilly Deutschland
                    GmbH and Beiersdorf-Lilly GmbH dated July 19, 1994
                    (incorporated herein by reference to Exhibit 10.15 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.16       Master Software Development Agreement with Lilly-Deutschland
                    GmbH and Beiersdorf-Lilly GmbH dated July 19, 1994
                    (incorporated herein by reference to Exhibit 10.16 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.17       Host Computer Agreement with Lilly Deutschland GmbH and
                    Beiersdorf-Lilly GmbH dated July 19, 1994 (incorporated
                    herein by reference to Exhibit 10.17 to the Company's
                    Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.18       Master Service Agreement with Lilly Deutschland GmbH and
                    Beiersdorf-Lilly GmbH dated July 19, 1994 (incorporated
                    herein by reference to Exhibit 10.18 to the Company's
                    Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.19       Customer Agreement with Johnson & Johnson dated July 16,
                    1990 (incorporated herein by reference to Exhibit 10.19 to
                    the Company's Registration Statement on Form S-1, filed with
                    the Commission May 17, 1995)

        10.20       Master Host Computer Agreement with Johnson & Johnson dated
                    September 22, 1992 (incorporated herein by reference to
                    Exhibit 10.20 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

        10.21       Master License Agreement with Johnson & Johnson dated
                    September 22, 1992 (incorporated herein by reference to
                    Exhibit 10.21 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

        10.22       Master Software Maintenance Agreement with Johnson & Johnson
                    dated September 22, 1992 (incorporated herein by reference
                    to Exhibit 10.22 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

                                       19
<PAGE>
 
        10.23       Master Service Agreement with Johnson & Johnson
                    (incorporated herein by reference to Exhibit 10.23 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.24       Master Software Maintenance Agreement with Pfizer Inc. dated
                    December 29, 1994 (incorporated herein by reference to
                    Exhibit 10.24 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

        10.25       Master Software License Agreement with Pfizer Inc. dated
                    December 29, 1994 (incorporated herein by reference to
                    Exhibit 10.25 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

        10.26       Master Service Agreement with Pfizer Inc. dated December 29,
                    1994 (incorporated herein by reference to Exhibit 10.26 to
                    the Company's Registration Statement on Form S-1, filed with
                    the Commission May 17, 1995)

        10.27       Source Material Escrow Agreement with Pfizer Inc. dated
                    March 10, 1995 (incorporated herein by reference to Exhibit
                    10.27 to the Company's Registration Statement on Form S-1,
                    filed with the Commission May 17, 1995)

        10.28       Host Computer Agreement with Pfizer Inc. dated September 26,
                    1994 (incorporated herein by reference to Exhibit 10.28 to
                    the Company's Registration Statement on Form S-1, filed with
                    the Commission May 17, 1995)

        10.29       Master License Agreement with Pfizer Inc. dated August 17,
                    1992 (incorporated herein by reference to Exhibit 10.29 to
                    the Company's Registration Statement on Form S-1, filed with
                    the Commission May 17, 1995)

        10.30       Master Service Agreement with Pfizer Canada, Inc. dated
                    April 22, 1994 (incorporated herein by reference to Exhibit
                    10.30 to the Company's Registration Statement on Form S-1,
                    filed with the Commission May 17, 1995)

        10.31       Master Service Agreement with Pfizer Chemical, K.K. (Japan)
                    dated June 15, 1992 (incorporated herein by reference to
                    Exhibit 10.31 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

        10.32       Master License Agreement with Pfizer Pharmaceuticals, Inc.
                    (Japan) dated November 17, 1992 (incorporated herein by
                    reference to Exhibit 10.32 to the Company's Registration
                    Statement on Form S-1, filed with the Commission May 17,
                    1995)

        10.33       Services List with Pfizer Ltd. dated August 17, 1994
                    (incorporated herein by reference to Exhibit 10.33 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.34       Master Capitation Agreement with Rhone-Poulenc Rorer Inc.
                    dated July 29, 1994 (incorporated herein by reference to
                    Exhibit 10.34 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

        10.35       Master Customer Support Service Agreement with Rhone-Poulenc
                    Rorer Inc., dated July 29, 1994 (incorporated herein by
                    reference to Exhibit 10.35 to the Company's Registration
                    Statement on Form S-1, filed with the Commission May 17,
                    1995)

        10.36       January 1992 Stock Plan (incorporated herein by reference to
                    Exhibit 10.36 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

                                       20
<PAGE>
 
        10.37       October 1992 Stock Option Plan for Senior Management
                    (incorporated herein by reference to Exhibit 10.37 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.38       Indemnification Agreement of Paul A. Margolis dated as of
                    January 1, 1992 (incorporated herein by reference to Exhibit
                    10.38 to the Company's Registration Statement on Form S-1,
                    filed with the Commission May 17, 1995)

        10.39       Lease of 1200 Mount Kemble Avenue, Morristown, New Jersey
                    (incorporated herein by reference to Exhibit 10.40 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.40       Employment Agreement dated October 2, 1991 with John E.
                    Bailye, as amended (the "Bailye Employment Agreement")
                    (incorporated herein by reference to Exhibit 10.41 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

        10.41       Credit Agreement with The Chase Manhattan Bank, N.A. dated
                    as of May 5, 1995 (incorporated herein by reference to
                    Exhibit 10.42 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

        10.42       Master Software License Agreement with Pfizer Italiana SpA.
                    dated December 1994 (incorporated by reference to Exhibit
                    10.43 to the Company's Registration Statement on Form S-1,
                    filed with the Commission February 5, 1996)

        10.43       Master Software License Agreement with Laboratorios Pfizer
                    Ltda. dated September 29, 1995 (incorporated herein by
                    reference to Exhibit 10.44 to the Company's Registration
                    Statement on Form S-1, filed with the Commission February 5,
                    1996)

        10.44       Master Service Agreement with Pfizer Ltd. dated December 1,
                    1992, as extended by letters dated August 12, 1994 and April
                    14, 1995 (incorporated herein by reference to Exhibit 10.45
                    to the Company's Registration Statement on Form S-1, filed
                    with the Commission February 5, 1996)

        10.45       Master Software Maintenance Agreement with Bristol-Myers
                    Squibb Company dated December 20, 1995 (incorporated herein
                    by reference to Exhibit 10.46 to the Company's Registration
                    Statement on Form S-1, filed with the Commission February 5,
                    1996)

        10.46       Master Software License Agreement with Bristol-Myers Squibb
                    Company dated December 20, 1995 (incorporated herein by
                    reference to Exhibit 10.47 to the Company's Registration
                    Statement on Form S-1, filed with the Commission February 5,
                    1996)

        10.47       Employment Agreement dated July 9, 1990 with John LaHaye
                    (incorporated herein by reference to Exhibit 10.48 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission February 5, 1996)

        10.48       Employment Agreement dated December 15, 1988 with Bruce
                    Savage (incorporated herein by reference to Exhibit 10.49 to
                    the Company's Registration Statement on Form S-1, filed with
                    the Commission February 5, 1996)

        10.49       Employment Agreement dated October 1, 1991 with Teresa F.
                    Winslow (incorporated herein by reference to Exhibit 10.50
                    to the Company's Registration Statement on Form S-1, filed
                    with the Commission February 5, 1996)

                                       21
<PAGE>
 
        10.50       Employment Agreement dated June 8, 1988 with Charles
                    Warczakowski (incorporated herein by reference to Exhibit
                    10.51 to the Company's Registration Statement on Form S-1,
                    filed with the Commission February 5, 1996)

        10.51       Employment Agreement dated January 22, 1996 with Christopher
                    J. French

        10.52       Dendrite 401(k) Retirement Savings Plan
        -----       ---------------------------------------

           13       The Company's 1996 Annual Report to Stockholders, certain
                    portions of which have been incorporated herein by reference

           21       Subsidiaries of the Registrant

           23       Consent of Independent Public Accountants

           27       Financial Data Schedule       

         99.5       Employment Agreement

(b) Reports on Form 8-K.

    None.

                                       22
<PAGE>
 
                                   SIGNATURES


  Pursuant to the requirements of Section 13 or 15(d) the Securities Exchange
Act of 1934, the Registrant has duly caused this Report to be signed on its
behalf by the undersigned, thereunto duly authorized.



                        DENDRITE INTERNATIONAL, INC.





Date:   March 31, 1997            By:  /s/ John E. Bailye
                                       -------------------------------------
                                       John E. Bailye
                                       Chief Executive Officer and President



  PURSUANT TO THE REQUIREMENTS OF THE SECURITIES EXCHANGE ACT OF 1934, THIS
REPORT HAS BEEN SIGNED BELOW BY THE FOLLOWING PERSONS ON BEHALF OF THE
REGISTRANT AND IN THE CAPACITIES AND ON THE DATES INDICATED.


Name                                  Title                          Date
- -----                                 -----                          ----
                            
                            
                            
/s/ John E. Bailye                    Chief Executive Officer,       __________
- --------------------------------
John E. Bailye                        President and Director
                                      (Principal Executive Officer)
                            
                            
                            
/s/ Charles C. Warczakowski           Vice President, Finance        __________ 
- --------------------------------
Charles C. Warczakowski               and Treasurer
                                      (Principal Financial Officer
                                      and Principal Accounting Officer)
                            
                            
/s/ John H. Martinson                 Director                       __________ 
- --------------------------------                 
John H. Martinson           
                            
                            
                            
/s/ Bernard M. Goldsmith              Director                       __________ 
- --------------------------------              
Bernard M. Goldsmith        
                            
                            
                            
/s/ Paul A. Margolis                     Director                    __________ 
- --------------------  
Paul A. Margolis

                                      23
<PAGE>
 
                                 EXHIBIT INDEX

                                  
                                    

                                  Exhibit

 Exhibit No.
   3.1              Restated Certificate of Incorporation of the Company, as
                    amended (incorporated herein by reference to Exhibit 3.1 to
                    the Company's Quarterly Report on Form 10-Q filed with the
                    Commission June 30,1996)

   3.2              By-laws of the Company, as amended (incorporated herein by
                    reference to the Exhibit to the Company's Quarterly Report
                    on Form 10-Q, for the quarter ended September 30, 1995)

   4.1              Specimen of Stock Certificate (incorporated herein by
                    reference to Exhibit 4.1 to the Company's Registration
                    Statement on Form S-1, filed with the Commission May 17,
                    1995)

   4.2              Registration Rights Agreement dated October 2, 1991 between
                    the several purchasers named therein and the Company
                    (incorporated herein by reference to Exhibit 4.2 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

   4.3              Amendment to Registration Rights Agreement dated April 23,
                    1992 between the Company and the parties named therein as
                    shareholders of the Company (incorporated herein by
                    reference to Exhibit 4.3 of Amendment 1 to the Company's
                    Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

  10.1              Master License Agreement with Eli Lilly and Company dated
                    December 18, 1991 (incorporated herein by reference to
                    Exhibit 10.1 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

  10.2              Software Maintenance Agreement with Eli Lilly and Company
                    dated December 18, 1991 (incorporated herein by reference to
                    Exhibit 10.2 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

  10.3              Source Material Escrow Agreement with Eli Lilly and Company
                    dated December 18, 1991 (incorporated herein by reference to
                    Exhibit 10.3 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

  10.4              Master Service Agreement with Eli Lilly and Company dated
                    December 18, 1991 (incorporated herein by reference to
                    Exhibit 10.4 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

  10.5              Addenda to Master License Agreement with Eli Lilly and
                    Company dated June 1, 1993, June 17, 1993 and October 25,
                    1993, respectively (incorporated herein by reference to
                    Exhibit 10.5 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

  10.6              Master Service Agreement with Eli Lilly and Company Limited
                    (New Zealand) dated February 15, 1995 (incorporated herein
                    by reference to Exhibit 10.6 to the Company's Registration
                    Statement on Form S-1, filed with the Commission May 17,
                    1995)

  10.7              Host Computer Agreement with Eli Lilly and Company Limited
                    (New Zealand) dated February 15, 1995 (incorporated herein
                    by reference to Exhibit 10.7 to the Company's Registration
                    Statement on Form S-1, filed with the Commission May 17,
                    1995)

  10.8              Master Service Agreement with Eli Lilly Italia, S.p.A. dated
                    January 17, 1994 (incorporated herein by reference to
                    Exhibit 10.8 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

  10.9              
                    Software Maintenance Agreement with Eli Lilly Italia, S.p.A.
                    dated January 17, 1994 (incorporated herein by reference to
                    Exhibit 10.9 to the Company's Registration Statement on Form
                    S-1, filed with the Commission May 17, 1995)

                                       24
<PAGE>
 
 Exhibit No.                        Exhibit             
    10.10           Customer Agreement with Lilly Industries Limited dated
                    September 24, 1990 (incorporated herein by reference to
                    Exhibit 10.10 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

    10.11           Software Maintenance Agreement with Eli Lilly UK Ltd. dated
                    July 21, 1992 (incorporated herein by reference to Exhibit
                    10.11 to the Company's Registration Statement on Form S-1,
                    filed with the Commission May 17, 1995)

    10.12           Source Material Escrow Agreement with Lilly Industries Ltd.
                    (incorporated herein by reference to Exhibit 10.12 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

    10.13           Master Service Agreement with Lilly Industries Ltd. dated
                    June 25, 1992 (incorporated herein by reference to Exhibit
                    10.13 to the Company's Registration Statement on Form S-1,
                    filed with the Commission May 17, 1995)

    10.14           Master Software License Agreement with Lilly Deutschland
                    GmbH and Beiersdorf-Lilly GmbH dated July 19, 1994
                    (incorporated herein by reference to Exhibit 10.14 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

    10.15           Master Software Maintenance Agreement with Lilly Deutschland
                    GmbH and Beiersdorf-Lilly GmbH dated July 19, 1994
                    (incorporated herein b reference to Exhibit 10.15 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

    10.16           Master Software Development Agreement with Lilly-Deutschland
                    GmbH and Beiersdorf-Lilly GmbH dated July 19, 1994
                    (incorporated herein by reference to Exhibit 10.16 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

    10.17           Host Computer Agreement with Lilly Deutschland GmbH and
                    Beiersdorf-Lilly GmbH dated July 19, 1994 (incorporated
                    herein by reference to Exhibit 10.17 to the Company's
                    Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

    10.18           Master Service Agreement with Lilly Deutschland GmbH and
                    Beiersdorf-Lilly GmbH dated July 19, 1994 (incorporated
                    herein by reference to Exhibit 10.18 to the Company's
                    Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

    10.19           Customer Agreement with Johnson & Johnson dated July 16,
                    1990 (incorporated herein by reference to Exhibit 10.19 to
                    the Company's Registration Statement on Form S-1, filed with
                    the Commission May 17, 1995)

    10.20           Master Host Computer Agreement with Johnson & Johnson dated
                    September 22, 1992 (incorporated herein by reference to
                    Exhibit 10.20 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

    10.21           Master License Agreement with Johnson & Johnson dated
                    September 22, 1992 (incorporated herein by reference to
                    Exhibit 10.21 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

    10.22           Master Software Maintenance Agreement with Johnson & Johnson
                    dated September 22, 1992 (incorporated herein by reference
                    to Exhibit 10.22 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

    10.23           Master Service Agreement with Johnson & Johnson
                    (incorporated herein by reference to Exhibit 10.23 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

                                       25
<PAGE>
 
Exhibit No.                         Exhibit            
   10.24            Master Software Maintenance Agreement with Pfizer Inc. dated
                    December 29, 1994 (incorporated herein by reference to
                    Exhibit 10.24 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)


   10.25            Master Software License Agreement with Pfizer Inc. dated
                    December 29, 1994 (incorporated herein by reference to
                    Exhibit 10.25 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)


   10.26            Master Service Agreement with Pfizer Inc. dated December 29,
                    1994 (incorporated herein by reference to Exhibit 10.26 to
                    the Company's Registration Statement on Form S-1, filed with
                    the Commission May 17, 1995)


   10.27            Source Material Escrow Agreement with Pfizer Inc. dated
                    March 10, 1995 (incorporated herein by reference to Exhibit
                    10.27 to the Company's Registration Statement on Form S-1,
                    filed with the Commission May 17, 1995)


   10.28            Host Computer Agreement with Pfizer Inc. dated September 26,
                    1994 (incorporated herein by reference to Exhibit 10.28 to
                    the Company's Registration Statement on Form S-1, filed with
                    the Commission May 17, 1995)


   10.29            Master License Agreement with Pfizer Inc. dated August 17,
                    1992 (incorporated herein by reference to Exhibit 10.29 to
                    the Company's Registration Statement on Form S-1, filed with
                    the Commission May 17, 1995)

   10.30            Master Service Agreement with Pfizer Canada, Inc. dated
                    April 22, 1994 (incorporated herein by reference to Exhibit
                    10.30 to the Company's Registration Statement on Form S-1,
                    filed with the Commission May 17, 1995)

   10.31            Master Service Agreement with Pfizer Chemical, K.K. (Japan)
                    dated June 15, 1992 (incorporated herein by reference to
                    Exhibit 10.31 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

   10.32            Master License Agreement with Pfizer Pharmaceuticals, Inc.
                    (Japan) dated November 17, 1992 (incorporated herein by
                    reference to Exhibit 10.32 to the Company's Registration
                    Statement on Form S-1, filed with the Commission May 17,
                    1995)

   10.33            Services List with Pfizer Ltd. dated August 17, 1994
                    (incorporated herein by reference to Exhibit 10.33 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

   10.34            Master Capitation Agreement with Rhone-Poulenc Rorer Inc.
                    dated July 29, 1994 (incorporated herein by reference to
                    Exhibit 10.34 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

   10.35            Master Customer Support Service Agreement with Rhone-Poulenc
                    Rorer Inc., dated July 29, 1994 (incorporated herein by
                    reference to Exhibit 10.35 to the Company's Registration
                    Statement on Form S-1, filed with the Commission May 17,
                    1995)

   10.36            January 1992 Stock Plan (incorporated herein by reference to
                    Exhibit 10.36 to the Company's Registration Statement on
                    Form S-1, filed with the Commission May 17, 1995)

   10.37            October 1992 Stock Option Plan for Senior Management
                    (incorporated herein by reference to Exhibit 10.37 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)

                                       26
<PAGE>
 
 Exhibit No.                          Exhibit 
   10.38            Indemnification Agreement of Paul A. Margolis dated as of
                    January 1, 1992 (incorporated herein by reference to Exhibit
                    10.38 to the Company's Registration Statement on Form S-1,
                    filed with the Commission May 17, 1995)


   10.39            Lease of 1200 Mount Kemble Avenue, Morristown, New Jersey
                    (incorporated herein by reference to Exhibit 10.40 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)


   10.40            Employment Agreement dated October 2, 1991 with John E.
                    Bailye, as amended (the ''Bailye Employment Agreement'')
                    (incorporated herein by reference to Exhibit 10.41 to the
                    Company's Registration Statement on Form S-1, filed with the
                    Commission May 17, 1995)


   10.41            Credit Agreement with The Chase Manhattan Bank, N.A. dated
                    as of May 5, 1995 (incorporated by reference to Exhibit
                    10.42 to the Company's Registration Statement on Form S-1,
                    filed with the Commission May 17, 1995)


   10.42            Master Software License Agreement with Pfizer Italiana SpA.
                    dated December 1994 (incorporated by reference to Exhibit
                    10.43 to the Company's Registration on Form S-1 filed with
                    the Commission February 5, 1996)


   10.43            Master Software License Agreement with Laboratorios Pfizer
                    Ltda. dated September 29, 1995 (incorporated by reference to
                    Exhibit 10.44 to the Company's Registration on Form S-1
                    filed with the Commission February 5, 1996)


   10.44            Master Service Agreement with Pfizer Ltd. dated December 1,
                    1992, as extended by letters dated August 12, 1994 and April
                    14, 1995 (incorporated by reference to Exhibit 10.45 to the
                    Company's Registration on Form S-1 filed with the Commission
                    February 5, 1996)


   10.45            Master Software Maintenance Agreement with Bristol-Myers
                    Squibb Company dated December 20, 1995 (incorporated by
                    reference to Exhibit 10.46 to the Company's Registration on
                    Form S-1 filed with the Commission February 5, 1996)


   10.46            Master Software License Agreement with Bristol-Myers Squibb
                    Company dated December 20, 1995 (incorporated by reference
                    to Exhibit 10.47 to the Company's Registration on Form S-1
                    filed with the Commission February 5, 1996)


   10.47            Employment Agreement dated July 9, 1990 with John LaHaye
                    (incorporated herein by reference to Exhibit 10.48 to the
                    Company's Registration on Form S-1 filed with the Commission
                    February 5, 1996)


   10.48            Employment Agreement dated December 15, 1988 with Bruce
                    Savage (incorporated by reference to Exhibit 10.49 to the
                    Company's Registration on Form S-1 filed with the Commission
                    February 5, 1996)


   10.49            Employment Agreement dated October 1, 1991 with Teresa F.
                    Winslow (incorporated by reference to Exhibit 10.50 to the
                    Company's Registration on Form S-1 filed with the Commission
                    February 5, 1996)


   10.50            Employment Agreement dated June 8, 1988 with Charles
                    Warczakowski (incorporated by reference to Exhibit 10.51 to
                    the Company's Registration on Form S-1 filed with the
                    Commission February 5, 1996)

                                       27
<PAGE>
 
 Exhibit No.                                   Exhibit
  10.51             Employment Agreement dated January 22, 1996 with Christopher
                    J. French

  10.52             Dendrite 401(k) Retirement Savings Plan


   13               The Company's 1995 Annual Report to Stockholders, certain
                    portions of which have been incorporated herein by reference

   21.              Subsidiaries of the Registrant

   23               Consent of Independent Public Accountants

   27               Financial Data Schedule

 99.5               Employment Agreement








                                       28

<PAGE>
 
                                                                   Exhibit 10.51

            [DENDRITE INTERNATIONAL, INC. LETTERHEAD APPEARS HERE]

                             EMPLOYMENT AGREEMENT
                             --------------------


     This agreement made by and between DENDRITE International, Inc., a New 
Jersey Corporation ("Dendrite") as of the 22nd day of January, 1996, having its 
principal place of business at 1200 Mt. Kemble Avenue, Morristown, New Jersey 
07960, and Christopher J. French ("Employee"), located at 601 East 20th Street, 
Apt. 8E, New York, New York, 10010.

     WHEREAS, Dendrite, its affiliates, and subsidiaries is the developer and 
owner of what is referred to as Territory Management Systems and related 
hardware and equipment;

     WHEREAS, Employee is or desires to be employed by Dendrite and Dendrite 
desires to employ Employee as Vice President, General Counsel, of Dendrite upon 
the terms and conditions hereinafter set forth and Employee desires to accept 
such employment; and;

     WHEREAS, Dendrite is willing to provide certain confidential and 
proprietary information to Employee for the limited purpose of enabling Employee
to carry out duties in connection with his/her employment by Dendrite.


                                   RECITAL:

     NOW, THEREFORE, it is agreed as follows:

1.   TERM
     ----

     The term of this Agreement and Employee's employment hereunder shall be one
     (1) year. At the completion of one (1) year of service, the next paragraph 
     (2), Employment at Will will automatically become effective.

2.   EMPLOYMENT AT WILL
     ------------------

     Dendrite hereby employs the Employee as an at-will employee. This 
     employment may be terminated at any time for any reason by Dendrite or by 
     the Employee unless there is a separate written agreement setting forth a 
     specific term. As a matter of courtesy and fair business dealings, the 
     Employee, unless there is an emergency, will attempt to
<PAGE>
 
     provide two (2) weeks notice to Dendrite before terminating his/her
     employment in order to permit Dendrite an opportunity to replace him/her.
     Dendrite will offer similar notice to the Employee in the event of his/her
     termination if the termination is without cause. If the termination is with
     cause as determined by Dendrite, Dendrite will not be required to give
     notice of termination.

3.   TERMINATION
     -----------

     Notwithstanding above, 1, either party shall have the right to terminate 
     this Agreement and Employee's employment hereunder for any reason 
     whatsoever, with or without Cause (as hereinafter defined), by providing 
     the other party hereto with two (2) weeks advance written notice of such 
     termination. In the event that Employee's employment hereunder is 
     terminated by Dendrite without Cause during the first year of employment, 
     Dendrite shall promptly pay to Employee (i) the pro-rata portion of his 
     annual base salary for the remaining term of this Agreement, to the extent 
     not previously paid, and (ii) an amount equal to the cash value of all 
     vacation time accrued and unused through the date of termination. For 
     purposes of this Agreement, the term "Cause" as used herein shall mean (i) 
     any gross misconduct on the part of Employee with respect to his duties 
     under this Agreement or (ii) final conviction of Employee by a court of 
     competent jurisdiction of an indictable offense which relates to Employee's
     duties under this Agreement or which is likely to have a material adverse 
     effect on the business of Dendrite.

4.   DUTIES/EMPLOYMENT
     -----------------

     Dendrite hereby employs Employee, and Employee hereby accepts such 
     employment, as Vice President, General Counsel, of Dendrite during the term
     of this Agreement. The Employee shall perform those duties as may from time
     to time be assigned to him/her and shall carry out any assignments related
     to the company or its affiliate as directed. With the employee's agreement,
     this may involve rendering services at various locations throughout the
     world. The Employee shall devote his/her full time attention, energy, 
     knowledge, skill and best efforts solely and exclusively to the duties 
     assigned him/her which he/she shall faithfully and diligently perform. The 
     Employee shall report to Dendrite as may be required and will fully account
     for all records, data, materials or other property belonging to Dendrite or
     its customers of which he/she is given custody. Dendrite may, from time to
     time, establish rules and regulations and the Employee shall from time to
     time, establish rules and regulations and the Employee shall faithfully
     observe these in the performance of his/her duties. Employee shall further
     comply with all policies and directives of Dendrite.

5.   COMPENSATION
     ------------

     Dendrite shall pay the Employee for his/her services an initial starting
     salary on a semi-monthly basis. For benefits calculation only, the
     annualized amount is $195,000.


<PAGE>
 
     If Employee dies during the term of this Agreement, Dendrite shall pay to 
     his estate all salary and vacation pay accrued and unpaid at the time of 
     Employee's death.

6.   BENEFITS
     --------

     Dendrite shall provide the Employee:

     A.  Three weeks annualized vacation, earned at the rate of one and one-half
         days for each month of service between February and November.

     B.  Reimbursement for all reasonable travel, entertainment and other
         reasonable and necessary out-of-pocket expenses incurred by the
         Employee in connection with the performance of his/her duties.
         Reimbursement will be made upon the submission by the Employee of
         appropriate documentation and verification of the expenses;

     C.  Other benefits to the same extent as may be provided to other employees
         generally.

7.   INFORMATION AND BUSINESS OPPORTUNITY
     ------------------------------------

     During the term of his/her employment by Dendrite, the Employee may acquire
     knowledge of (a) information that is relevant to the business of Dendrite 
     or its affiliates or (b) knowledge of business opportunities pertaining to 
     the business in which Dendrite or its affiliates are then presently 
     engaged. The Employee shall promptly disclose to Dendrite that information 
     or business opportunity but shall not disclose it to anyone else without 
     Dendrite's written consent.

8.   DENDRITE CONFIDENTIAL INFORMATION
     ---------------------------------

     It is anticipated that the Employee will, as a result of his/her employment
     with Dendrite, acquire information which is proprietary and confidential to
     Dendrite. This information includes, but is not limited to technical and 
     commercial information, customer lists, financial arrangements, competitive
     status, pricing policies, knowledge of suppliers, technical capabilities,
     discoveries, algorithms, concepts, software in any stage of development,
     designs, drawings, specifications, techniques, models, data, technical
     manuals, research and development materials, processes procedures, know-how
     and other business affairs relating to Dendrite. Confidential information
     also includes any and all technical information involving Dendrite's work.
     The Employee will keep all such information confidential and will not 
     reveal it at any time without the express written consent of Dendrite. This
     obligation is to continue in force after employment terminates for whatever
     reason.
<PAGE>
 
  9. CLIENT CONFIDENTIAL INFORMATION
     -------------------------------

     Dendrite may, from time to time, be furnished information and data which is
     proprietary and confidential to its clients, customers or suppliers. The 
     Employee will not, at any time for any reason, reveal any information 
     provided by any of Dendrite's clients, customers or suppliers to anyone, 
     unless provided with prior written consent by Dendrite or by the client, 
     customer or supplier. This obligation is to continue in force after 
     employment terminates for whatever reason.

10.  RETURN OF DATA
     --------------

     Upon termination of employment for any reason, the Employee shall return to
     Dendrite all confidential information and material including but not 
     limited to all copies of any disks, notes, notebooks, blueprints, customer 
     lists and any and all other papers or material in any tangible media or 
     computer readable form belonging to Dendrite or to any of its customers, 
     clients or suppliers.

11.  INVENTIONS
     ----------

     All work performed by Employee and all materials, products, deliverables, 
     inventions, software, ideas, disclosures and improvements, whether patented
     or unpatented, and copyrighted material made or conceived by Employee, 
     solely or jointly, in whole or in part, during the term of Employee's 
     employment by Dendrite which (i) relate to methods, apparatus, designs, 
     products, processes or devices sold, licensed, used or under development by
     Dendrite, (ii) otherwise relate to or pertain to the present, proposed or 
     contemplated business, functions or operations of Dendrite, (iii) relate to
     Dendrite actual or anticipated research or development, (iv) involve the 
     use of Dendrite's equipment, supplies or facilities, or (v) result from 
     access to any Dendrite assets, information, inventions or the like are 
     Confidential Information, are the property of Dendrite and shall be deemed
     to be a work made for hire. To the extent that title to any of the
     foregoing shall not, by operation of law, vest in Dendrite, all right,
     title and interest therein are hereby irrevocably assigned to Dendrite.
     Employee agrees to give Dendrite or any person or entity designated by
     Dendrite reasonable assistance required to perfect its rights therein.

     If the Employee conceives any idea, makes any discovery or invention within
     one (1) year after the termination of employment with Dendrite that relate 
     to any matters pertaining to the business of Dendrite, it shall be deemed 
     that it was conceived while in the employ of Dendrite.
<PAGE>
 
12.  RESTRICTION ON FUTURE EMPLOYMENT
     --------------------------------

     The Employee agrees that in the event employment with Dendrite is 
     terminated, for any reason, with or without cause, the Employee shall not 
     for one (1) year after termination of employment:

     a) Perform services that compete with or render services to any
        organization or entity which competes with Dendrite in any area of the
        United States of America or elsewhere where Dendrite does business as
        listed in Addendum 1. This list may be updated periodically after 
        consultation with employee;

     b) Solicit any customers or potential customers of Dendrite with whom the 
        Employee had contact while employed by Dendrite or who was a customer of
        Dendrite at any time during the two (2) years immediately before 
        terminations;

     c) Request that any of Dendrite's customers or suppliers discontinue doing 
        business with it;

     d) Knowingly take any action which would disparage Dendrite or be to its 
        disadvantage;

     e) Attempt to solicit any employee or contractor of Dendrite to terminate 
        employment with Dendrite.

13.  OUTSIDE CONTRACTING
     -------------------

     Employee shall not enter into any agreement to provide programming or other
     services to any company, person or organization outside of his/her 
     employment by Dendrite which without the prior written express consent from
     Dendrite, which is (i) with a competitor(s) of Dendrite at such time, or 
     (ii) shall substantially hamper or prohibit Employee from satisfactorily 
     carrying out all duties assigned to Employee by Dendrite.

14.  AFTER-HOURS DEVELOPMENT
     -----------------------

     In the event that Employee shall develop any software which, pursuant to 
     Section 9 herein, is not the property of Dendrite, Dendrite shall have a
     right of first refusal to publish and/or purchase the rights to such
     software. Employee shall notify Dendrite of any such After-Hours
     Development as soon as reasonably possible before or during the development
     process including a description of the intended functions of the 
     After-Hours Development and the estimated date of completion.
<PAGE>
 
15.  PRIOR EMPLOYMENT
     ----------------

     Employee represents and warrants that Employee has not taken or otherwise
     misappropriated and does not have in Employee's possession or control any
     confidential and proprietary information belonging to any of Employee's
     prior employers or connected with or derived from Employee's services to
     prior employers. Employee represents and warrants that Employee has
     returned to all prior employers any and all such confidential and
     proprietary information. Employee further acknowledges, represents and
     warrants that Dendrite has informed Employee that Employee is not to use or
     cause the use of such confidential or proprietary information in any manner
     whatsoever in connection with Employee's employment by Dendrite. Employee
     agrees, represents and warrants that Employee will not use such
     information. Employee shall indemnify and hold harmless Dendrite from any
     and all claims arising from any breach of the representations and
     warranties in this Section.

16.  REMEDIES
     --------

     The parties agree that in the event the Employee breaches or threatens to 
     breach this Agreement, money damages may be an inadequate remedy for 
     Dendrite and that Dendrite will not have an adequate remedy at law. It is 
     understood, therefore, that in the event of a breach of this Agreement by
     the Employee, Dendrite shall have the right to obtain from a court of
     competent jurisdiction restraints or injunctions prohibiting the Employee
     from breaching or threatening to breach this Agreement. In that event, the 
     parties agree that Dendrite will not be required to post bond or other 
     security. It is also agreed that any restraints or injunctions issued 
     against the Employee shall be in addition to any other remedies which 
     Dendrite may have available to it.

17.  APPLICABLE LAW
     --------------

     This Agreement shall be governed by and construed in accordance with the 
     laws of the State of New Jersey
<PAGE>
 
18.  NOTICES
     -------

     In the event any notice is required to be given under the terms of this
     Agreement, it shall be delivered in the English language, in writing, as
     follows:

     If to the Employee:      Christopher J. French
                              601 East 20th Street, Apt. 8E
                              New York, New York 10010

     If to Dendrite:          Dendrite International, Inc.
                              1200 Mt. Kemble Avenue
                              Morristown, New Jersey 07960

     With a copy to:          Norris, McLaughlin and Marcus
                              721 Route 202-206, P.O. Box 1018
                              Somerville, New Jersey 08876-1018
                              Attention: Pat Collins

19.  NON-ASSIGNABILITY
     -----------------

     The Employee's rights or obligations under the terms of this Agreement or
     of any other agreement with Dendrite may not be assigned. Any attempted
     assignment will be void as to Dendrite. Dendrite may, however, assign its
     rights to any affiliated or successor entity.

20.  BINDING AGREEMENT
     -----------------

     This Agreement shall be binding upon and inure to the benefit of the 
     Employee's heirs and personal representatives and to the successors and 
     assigns of Dendrite.

21.  INTEGRATION
     -----------

     This Agreement, together with any other written agreements between the 
     parties, represents the entire understanding of the parties. No 
     representations, oral or otherwise, with respect to the subject matter of 
     this Agreement have been made by either party.

22.  WAIVER
     ------

     This Agreement may not be modified or waived except by a writing signed by 
     both parties. No waiver by either party of any breach by the other shall be
     considered a waiver of any subsequent breach of the Agreement.
<PAGE>
 
23.  JURISDICTION
     ------------

     The State of New Jersey shall have exclusive jurisdiction to entertain any 
     legal or equitable action with respect to this Agreement except that
     Dendrite may institute suit against the Employee in any jurisdiction in
     which the Employee may be at the time. In the event suit is instituted in
     New Jersey, it is agreed that service of summons or other appropriate legal
     process may be effected upon any party by delivering it to the address in 
     this Agreement specified for that party in Section 13.


IN WITNESS WHEREOF, the parties have signed this Agreement on this 22nd day of 
January, 1996.

                                             DENDRITE INTERNATIONAL, INC.

                                             /s/ Christopher J. French
                                             ----------------------------
                                             Signature
                                             Christopher J. French

                                             /s/ A. A. Simonelli
                                             ----------------------------
                                             A. A. Simonelli
                                             Vice President, Administration
<PAGE>
 
                                  ADDENDUM 1
                        (See 12a of Employee Agreement)


                                  COMPETITORS
                                  -----------

NAME
- ----

Walsh

Sales Technologies

CorNet

TVF/Cegedim/ISS

NEC

Windsoft

Epsilon

Aurum

IMS

Pheonix

<PAGE>
 
                                                                   Exhibit 10.52

                    DENDRITE 401(K) RETIREMENT SAVINGS PLAN
<PAGE>
 
                               TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                        PAGE NO.

ARTICLE 1 - DEFINITIONS
<S>                                                                     <C>
     1.01      Account                                                      1
     1.02      Anniversary Date                                             2
     1.03      Annuity Starting Date                                        2
     1.04      Applicable Computation Period                                2
     1.05      Beneficiary                                                  3
     1.06      Board of Directors                                           3 
     1.07      Committee                                                    3
     1.08      Company                                                      3
     1.09      Compensation                                                 3
     1.10      Controlled or Affiliated Service Group                       4
     1.11      Disability                                                   5
     1.12      Effective Date/Supplemental Effective Date                   5
     1.13      Election Period                                              5
     1.14      Employee/Eligible Employee/Leased Employee                   5
     1.15      Employer                                                     6
     1.16      Highly Compensated Employee/                                  
                Nonhighly Compensated Employee                              6
     1.17      Internal Revenue Code or Code                                8
     1.18      Participant                                                  8
     1.19      Plan                                                         8
     1.20      Plan Year                                                    9
     1.21      Protected Spouse                                             9
     1.22      Qualified Annuity                                            9
     1.23      Qualified Domestic Relations Order                           9
     1.24      Retirement                                                   9
     1.25      Retirement Dates                                             9
     1.26      Service (Break-in-Service -                                   
                Year of Service - Hour of Employment)                      10
     1.27      Trust Agreement                                             11
     1.28      Trustee                                                     11
     1.29      Trust Fund                                                  11
     1.30      Valuation Date                                              11
                                                                             

ARTICLE 2 - ELIGIBILITY AND PARTICIPATION                                    
                                                                             
     2.01      Eligibility for Participation                               12
     2.02      Change in Employment Status                                 12 
</TABLE> 
 
<PAGE>
 
                               TABLE OF CONTENTS

<TABLE> 
<CAPTION> 
                                                                        PAGE NO.

ARTICLE 3 - CONTRIBUTIONS
<S>                                                                     <C> 
     3.01      Elective Deferral Contributions                             14
     3.02      Reduction of Excess Elective         
                Deferral Contributions                                     14
     3.03      Matching and Regular Contributions                          14
     3.04      Voluntary Contributions                                     17
     3.05      Contribution Changes                                        17
     3.06      Discontinuance of Contributions                             17
     3.07      Rollover Contributions from Other    
                Qualified Plans                                            18
     3.08      Transfer of Assets from Other        
                Qualified Plans                                            19
     3.09      Deposit of Contributions                                    19
     3.10      Payment of Expenses                                         19
 

ARTICLE 4 - CONTRIBUTIONS LIMITATIONS

     4.01      $7,000 Limitation on Elective             
                Deferral Contributions                                     20
     4.02      Limitation on Elective Deferral, Matching 
                and/or Voluntary Contributions                             20
     4.03      Limitation on Allocations                                   24
 

ARTICLE 5 - MAINTENANCE OF ACCOUNTS, INVESTMENT FUNDS AND
     VALUATION OF THE TRUST FUND
 
     5.01      Maintenance of Accounts                                     29
     5.02      Investment Election                                         29
     5.03      Investment Funds                                            30
     5.04      Valuation of Trust Fund                                     30
     5.05      Allocation of Investment Earnings and
                Expenses                                                   30
 

ARTICLE 6 - BENEFITS PAYABLE UPON TERMINATION OF EMPLOYMENT
 
     6.01     Upon Retirement                                              31
</TABLE> 
<PAGE>
 
                               TABLE OF CONTENTS

<TABLE> 
                                                                        PAGE NO.
<S>                                                                     <C> 
     6.02      Upon Disability                                             31
     6.03      Upon Death                                                  31
     6.04      Upon Other Termination of Employment                        33
     6.05      Reemployment and Repayment of Benefits                      35
 

ARTICLE 7 - DISTRIBUTION OF BENEFITS

     7.01      Claim Procedure For Benefits                                36
     7.02      Commencement of Benefits                                    36  
     7.03      Method and Form of Payment of Benefits                      40
     7.04      Spousal Consent Requirements With Respect      
               to Participant Elections                                    42
     7.05      Disposition of Unclaimed Benefits                           44
     7.06      Non-Assignability                                           44
     7.07      Substitute Payee                                            44
     7.08      Satisfaction of Liability                                   44
     7.09      Direct Rollover to Eligible Retirement Plans                44 
     7.10      Waiver of 30-Day Notice Requirement                         45 


ARTICLE 8 - ADMINISTRATION OF THE PLAN

     8.01      Assignment of Administrative Authority                      47
     8.02      Organization and Operation of the Committee                 47 
     8.03      Authority and Responsibility                                48 
     8.04      Records and Reports                                         49
     8.05      Required Information                                        49 
     8.06      Fiduciary Liability                                         49
     8.07      Payment of Expenses                                         50
     8.08      Indemnification                                             50
     8.09      Qualified Domestic Relations Orders                         50
 

ARTICLE 9 - AMENDMENT AND TERMINATION

     9.01      Amendment                                                   54
     9.02      Termination                                                 54
     9.03      Vesting Upon Termination                                    55
     9.04      Distribution of Benefits After Termination                  55 
</TABLE>
<PAGE>
 
                               TABLE OF CONTENTS

<TABLE> 
                                                                        PAGE NO.
<S>                                                                     <C> 
ARTICLE 10 - PARTICIPATING COMPANIES

     10.01     Adoption by Other Entities                                  56
     10.02     Alternative Provisions                                      56
     10.03     Right to Withdraw (Plan Spinoff)                            56
     10.04     Procedure Upon Withdrawal                                   56
 

ARTICLE 11 - TOP-HEAVY PROVISIONS

     11.01     Definition of Top-Heavy and Super Top-Heavy                 58
     11.02     Definition of Key Employee                                  59
     11.03     Minimum Employer Contribution                               60
     11.04     Limitation of Allocations                                   61
 

ARTICLE 12 - WITHDRAWAL OF FUNDS DURING EMPLOYMENT

     12.01     Withdrawals from Elective Deferral, Matching
                and Regular Contribution Accounts                          62
     12.02     Withdrawals from Rollover, Transfer
                and Voluntary Accounts                                     62
     12.03     Withdrawals from Qualified Matching
                Contribution and Qualified Nonelective
                Contribution Accounts                                      62
     12.04      Financial Hardship Rules                                   62
     12.05      General Withdrawal Rules                                   63


ARTICLE 13 - LOANS

     13.01     Amount of Loans and Terms of Repayment                      65


ARTICLE 14 - GENERAL PROVISIONS

     14.01     Exclusiveness of Benefits                                   68
     14.02     Limitation of Rights                                        68
</TABLE> 
<PAGE>
 
                               TABLE OF CONTENTS

<TABLE> 
                                                                        PAGE NO.
<S>                                                                     <C> 
     14.03     Limitation of Liability and Legal Actions                   68
     14.04     Construction of Agreement                                   68
     14.05     Title to Assets                                             69
     14.06     Severability                                                69
     14.07     Titles and Headings                                         69
     14.08     Counterparts as Original                                    69
     14.09     Merger of Plans                                             69
</TABLE>
<PAGE>
 
                    DENDRITE 401(K) RETIREMENT SAVINGS PLAN

                             STATEMENT OF PURPOSE

Dendrite International, Inc. has had in effect since July 1, 1990 the Dendrite
Inc. 401(k) Profit Sharing Plan, established under the Standardized regional
Prototype Cash or Deferred Profit-Sharing Plan and Trust Sponsored by USF&G
Business Services, Inc., to which it made contributions for the purpose of
sharing its profits with its employees in order to provide for the accumulation
of funds for the benefit of eligible employees and their beneficiaries in the
manner and to the extent set forth in such plan.

The Dendrite 401(k) Retirement Savings Plan, hereinafter set forth, and its
related trust agreement, constitutes an amendment in its entirety to said plan
which is continued effective as of October 1, 1996 with respect to employees and
participants who had not yet retired, terminated employment or died as of such
date.  The rights of anyone covered under the plan prior to October 1, 1996, who
retired, terminated employment or died before that date, shall be determined in
accordance with the terms and provisions of the plan in effect on the date of
such retirement, termination of employment or death, except as otherwise
specifically provided herein.


                                   ARTICLE 1

                                  DEFINITIONS

For purposes of the Plan, the following words and phrases shall have the
following meanings unless a different meaning is plainly required by the
context.  Wherever used, the masculine pronoun shall include the feminine
pronoun and the feminine pronoun shall include the masculine and the singular
shall include the plural and the plural shall include the singular.

1.01      "ACCOUNT"

          The interest of a Participant in the Trust Fund as represented by his
          accounts as designated below.

          (a)  "ELECTIVE DEFERRAL CONTRIBUTION ACCOUNT" - Portion of Trust Fund
               attributable to a Participant's Elective Deferral Contributions
               in accordance with the provisions of Section 3.01 and the
               provisions of the Plan in effect prior to the Supplemental
               Effective Date.

          (b)  "MATCHING CONTRIBUTION ACCOUNT" - Portion of Trust Fund
               attributable 

                                                                               1
<PAGE>
 
               to the Company's

               (i)  Matching Contributions in accordance with the provisions of
                    Subsection 3.03(a) and with the provisions of the Plan in
                    effect prior to the Supplemental Effective Date; and

               (ii) Additional Matching Contributions in accordance with the
                    provisions of Subsection 3.03(b).

          (c)  "REGULAR CONTRIBUTION ACCOUNT" - Portion of Trust Fund
               attributable to the Company's Regular Contributions in accordance
               with the provisions of Subsection 3.03(c) and the provisions of
               the Plan in effect prior to the Supplemental Effective Date, and
               Top-Heavy Contributions in accordance with Article 11 .

          (d)  "ROLLOVER ACCOUNT" - Portion of Trust Fund attributable to funds
               rolled over from another qualified plan in accordance with
               Section 3.07.

          (e)  "TRANSFER ACCOUNT" - Portion of Trust Fund attributable to the
               Company's contributions during a Participant's participation
               under another qualified plan and transferred in accordance with
               the provisions of Section 3.08.

          (f)  "VOLUNTARY CONTRIBUTION ACCOUNT" - Portion of Trust Fund
               attributable to a Participant's Voluntary Contributions in
               accordance with the provisions of Section 3.04 and the provisions
               of the Plan in effect prior to the Supplemental Effective Date.

          (g)  "QUALIFIED MATCHING CONTRIBUTION ACCOUNT" - Portion of Trust Fund
               attributable to the Company's Qualified Matching Contributions in
               accordance with the provisions of Subsection 3.03(b).

          (h)  "QUALIFIED NONELECTIVE CONTRIBUTION ACCOUNT" - Portion of Trust
               Fund attributable to the Company's Qualified Nonelective
               Contributions in accordance with the provisions of Subsection
               3.03(d).

1.02      "ANNIVERSARY DATE"

          Each January commencing January 1, 1991.

                                                                               2
<PAGE>
 
1.03      "ANNUITY STARTING DATE"

          The first day of the first period for which an amount is payable as an
          annuity. If a benefit is not payable in the form of an annuity, the
          first day on which all events have occurred which entitle the
          Participant to such benefit.

1.04      "APPLICABLE COMPUTATION PERIOD"

          An Eligible Employee's Applicable Computation Period shall be the 12-
          month period beginning as of the date a person first completed an Hour
          of Employment with an Employer and each anniversary thereof.

1.05      "BENEFICIARY"

          The person designated to receive benefits payable under the Plan in
          the event of death. In the event a Beneficiary is not designated, the
          Participant's surviving spouse shall be deemed his Beneficiary or in
          the absence of a surviving spouse, the benefits shall be paid to the
          Participant's estate.

1.06      "BOARD OF DIRECTORS"

          The Board of Directors of Dendrite International, Inc.

1.07      "COMMITTEE"

          The persons appointed in accordance with Section 8.01 to administer
          the Plan. In the absence of such designation, the Company shall serve
          as the Committee and in such case all references herein to the
          Committee shall be deemed a reference to the Company.

1.08      "COMPANY"

          (a)  Dendrite International, Inc. and any successor which shall
               maintain this Plan; and

          (b)  any other business entity which duly adopts the Plan with the
               approval of the Board of Directors.

                                                                               3
<PAGE>
 
1.09      "COMPENSATION"

          (a)  Unless otherwise indicated, for purposes of Sections 3.01, 3.03
               and 3.04, the amount described in Subsection (c), exclusive of
               any (i) amount which is paid by the Employer but not by the
               Company,(ii) amount paid by the Company for any period during
               which the Participant's employment status did not meet the
               requirements of Section 1.14; and (iii) amount paid before an
               Eligible Employee was eligible to become a Participant in
               accordance with Section 2.01. For purposes of Section 3.01, third
               party insurance payments shall be excluded.

          (b)  For purposes of Section 4.03, the Participant's wages for the
               Plan Year paid by the Employer of the type reported in box 10 of
               Form W-2 (1991). Such wages shall include amounts within the
               meaning of Section 3401(a) of the Code plus any other amounts
               paid to the Participant by the Employer for which the Employer is
               required to furnish a written statement under Section 6041(d) and
               6051(a)(3) of the Code, determined without regard to any rules
               that limit the amount required to be reported based on the nature
               or location of the employment or services performed, exclusive of

               (i)    severance pay on a non payroll basis;

               (ii)   non-qualified deferred compensation payments;

               (iii)  any amounts paid or reimbursed by the Employer for moving
                      expenses which the Employer reasonably believes at the
                      time of such payment to be deductible by the Employee
                      under Section 217 of the Code;and

               (iv)   welfare benefits, fringe benefits (cash and non-cash),
                      reimbursements of other expense allowances, moving
                      expenses and deferred compensation.

          In addition to other applicable limitations set forth in the Plan, and
          notwithstanding any other provision of the Plan to the contrary, for
          Plan Years beginning on or after January 1, 1994, the annual
          Compensation of each Employee taken into account under the Plan shall
          not exceed the OBRA '93 annual compensation limit. The OBRA '93 annual
          compensation limit is $150,000, as adjusted by the Commissioner for
          increases in the cost of living in accordance with section
          401(a)(17)(B) of the Internal Revenue Code. The cost-of-living
          adjustment in effect for a calendar year applies to 

                                                                               4
<PAGE>
 
          any period, not exceeding 12 months, over which Compensation is
          determined (determination period) beginning in such calendar year. If
          a determination period consists of fewer than 12 months, the OBRA '93
          annual compensation limit will be multiplied by a fraction, the
          numerator of which is the number of months in the determination
          period, and the denominator of which is 12.

          For Plan Years beginning on or after January 1, 1994, any reference in
          this Plan to the limitation under section 401(a)(17) of the Code shall
          mean the OBRA '93 annual compensation limit set forth in this
          provision.

          If compensation for any prior determination period is taken into
          account in determining an Employee's benefits accruing in the current
          Plan Year, the compensation for that prior determination period is
          subject to the OBRA '93 annual compensation limit in effect for that
          prior determination period. For this purpose, for the determination
          periods beginning before the first day of the first Plan Year
          beginning on or after January 1, 1994, the OBRA '93 annual
          compensation limit is $150,000.

1.10      "CONTROLLED OR AFFILIATED SERVICE GROUP"

          (a)  "CONTROLLED GROUP" - Any group of business entities under common
               control, including but not limited to proprietorships and
               partnerships, or a controlled group of corporations within the
               meaning of Sections 414(b), (c) and (o) of the Code. For purposes
               of Section 4.03, the phrase "more than 50%" is substituted for
               the phrase "at least 80%" each place it appears in Section
               1563(a)(1) of the Code.

          (b)  "AFFILIATED SERVICE GROUP" - Any group of business entities
               within the meaning of Section 414(m) of the Code.

1.11      "DISABILITY"

          Any physical or mental condition which may reasonably be expected to
          be permanent and which renders the Participant incapable of continuing
          as an Eligible Employee for his customary Hours of Employment.

1.12      "EFFECTIVE DATE"

          July 1, 1990, the date as of which the Plan was established.

          "SUPPLEMENTAL EFFECTIVE DATE"

                                                                               5
<PAGE>
 
          October 1, 1996, the last date as of which the Plan was amended in its
          entirety.

1.13      "ELECTION PERIOD"

          The period commencing 90 days before the Annuity Starting Date and
          ending on such Annuity Starting Date.

1.14      "EMPLOYEE"

          Any person in the employ of the Company.

          Leased Employees shall be included as Employees unless (i) such
          individual is covered by a money purchase pension plan providing (A) a
          nonintegrated employer contribution rate of at least 10 percent of
          compensation, as defined in Section 415(c)(3) of the Code, but
          including amounts contributed by the employer pursuant to a salary
          reduction agreement which are excludable from the Leased Employee's
          gross income under Section 125, 402(a)(8), 403(h) or 403(b) of the
          Code; (B) immediate participation; and (C) full and immediate vesting;
          and (ii) Leased Employees do not constitute more than 20% of the
          Employer's Nonhighly Compensated Employee workforce.

          "ELIGIBLE EMPLOYEE"

          An Employee for whom the Company is required to contribute Federal
          Insurance Contributions Act taxes excluding persons who are Leased
          Employees.

          Notwithstanding the above, Leased Employees shall be included in the
          definition of Eligible Employee if the requirements of Section
          414(n)(2) of the Code require such inclusion in order to meet the plan
          qualification requirements enumerated in Section 414(n) and then only
          if the coverage requirements of Section 410(b) of the Code would
          otherwise not be met.

          "LEASED EMPLOYEE"

          Any person (other than an Employee of the recipient) who pursuant to
          an agreement between the recipient and any other person ("leasing
          organization") has performed services for the recipient (or for the
          recipient and related persons determined in accordance with Section
          414(n)(6) of the Code) on a substantially full time basis for a period
          of at least one year, and such services are of a type historically
          performed by employees in the business field of the recipient
          employer. Contributions or benefits provided a 

                                                                               6
<PAGE>
 
          Leased Employee by the leasing organization which are attributable to
          services performed for the recipient employer shall be treated as
          provided by the recipient employer.

1.15      "EMPLOYER"

          The Company and any other business entity in a Controlled or
          Affiliated Service Group which includes the Company.

1.16      "HIGHLY COMPENSATED EMPLOYEE"

          (a)  An Employee who is a Highly Compensated Active Employee or a
               Highly Compensated Former Employee.

          (b)  A Highly Compensated Active Employee is any Employee who performs
               Service with the Employer during the Determination Year and is
               described in either the Look-back Year Group or the Determination
               Year Group or both such groups.

               (i)    The Look-back Year Group includes any Employee who (A) was
                      at any time during the Look-back Year a 5% owner, as
                      defined in Section 416(i)(1) of the Code; (B) received
                      Compensation from the Employer in excess of $75,000; (C)
                      received Compensation from the Employer in excess of
                      $50,000 and was in the Top-Paid Group, as defined in
                      Section 414(q) of the Code, of Employees for such Look-
                      back Year; or (D) was at any time an officer and received
                      Compensation greater than 50% of the maximum dollar
                      limitation under Section 415(b)(1)(A) of the Code.

                      The 415(b)(1)(A) limitation and the $75,000 and $50,000
                      thresholds set forth above shall be adjusted annually for
                      increases in the cost-of-living in accordance with Section
                      415(d) of the Code, effective as of January 1 of the
                      calendar year such increase is promulgated and applicable
                      to the Plan Year which begins with or within such calendar
                      year.

               (ii)   The Determination Year Group includes any Employee who (A)
                      was at any time during the Determination Year a 5% owner,
                      as defined in Section 416(i)(1) of the Code; or (B) is
                      both (1) described in Subparagraphs (i)(B), (i)(C) or
                      (i)(D) above substituting the Determination Year for the
                      Look-back Year; and (2) a member of the group consisting
                      of the 100 

                                                                               7
<PAGE>
 
                      Employees paid the greatest Compensation during
                      the Determination Year of reference.

          (c)  A Highly Compensated Former Employee for a Determination Year is
               any former Employee who separated from Service prior to such
               Determination Year and was a Highly Compensated Active Employee
               for either the year in which such Employee separated from Service
               or any Determination Year ending on or after such Employee's 55th
               birthday.

          (d)  For purposes of this definition, the following shall be
               applicable:

               (i)    The Determination Year is the applicable Plan Year for
                      which a determination is being made and the Look-back Year
                      is the 12-month period immediately preceding such Plan
                      Year.

               (ii)   If there are no officers as described above in either the
                      Determination Year or the Look-back Year, then the highest
                      paid officer of the Employer in each such year shall be
                      deemed a Highly Compensated Employee with respect to such
                      year.

               (iii)  The determination of Highly Compensated Employees,
                      including the determinations of the number and identity of
                      Employees in the Top-Paid Group, the top 100 Employees and
                      the number of Employees treated as officers shall be
                      governed by Section 414(q) of the Code and Treasury
                      Regulation 1.414(q)-1T.

               (iv)   The Compensation and contributions under the Plan of a
                      Highly Compensated Employee who is a 5% owner or in the
                      group consisting of the 10 Highly Compensated Employees
                      paid the greatest Compensation during any Determination
                      Year or Look-back Year shall be determined by aggregating
                      such amounts with the Compensation and contributions of
                      each other Employee who is the spouse, lineal ascendant or
                      descendant or spouse of a lineal ascendant or descendant
                      of such Highly Compensated Employee.

          (e)  The Company may make the following elections as provided for in
               Treasury Regulation 1.414(q)-1T:

               (i)    the special rule for determining Highly Compensated Former
                      Employees who separated from Service before January 1,
                      1987 in accordance with Treasury Regulation 1.414(q)-1T,

                                                                               8
<PAGE>
 
                      Q&A 4(d). However, once such an election is made it may
                      not be changed without the consent of the Commissioner;

               (ii)   the calendar year election for the Look-back Year in
                      accordance with Treasury Regulation 1.414(q)-lT, Q&A
                      14(b);

               (iii)  the modification on a consistent and uniform basis of the
                      permissible age and service exclusions in accordance with
                      Treasury Regulation 1.414(q)-1T, Q&A 9(b)(2);

               (iv)   the inclusion of employees covered under a collective
                      bargaining agreement in accordance with Treasury
                      Regulation 1.414(q)-1T, Q&A 9(b)(2);

               (v)    the inclusion of leased employees in determining the
                      highly compensated group in accordance with Treasury
                      Regulation 1.414(q)-1T, Q&A 7(b)(4); and

               (vi)   the transitional rule in accordance with Treasury
                      Regulation 1.414(q)-IT, Q&A 15.


          "NONHIGHLY COMPENSATED EMPLOYEE"

          An Employee who is not deemed to be a Highly Compensated Employee.

1.17      "INTERNAL REVENUE CODE" OR "CODE"

          The Internal Revenue Code of 1986, and any amendments thereto.

1.18      "PARTICIPANT"

          (a)  An Eligible Employee who participates under the Plan in
               accordance with Section 2.01.

          (b)  Each other Eligible Employee or former Eligible Employee for whom
               an Account is maintained.

1.19      "PLAN"

          The plan of the Company, as herein set forth and as from time to time
          supplemented and amended, which Plan is intended to be a profit-
          sharing plan for purposes of Sections 401 (a), 402, 412 and 417 of the
          Code.

                                                                               9
<PAGE>
 
1.20      "PLAN YEAR"

          A period of 12 consecutive months commencing on the January 1, 1991
          and each Anniversary Date thereof.

          However, "Plan Year" prior to January 1, 1991, shall be a period of
          six consecutive months commencing on the Effective Date and ending on
          December 31, 1990.

1.21      "PROTECTED SPOUSE"

          The spouse to whom the Participant had been legally married on the
          earlier of the date of the Participant's death or the Participant's
          Annuity Starting Date.

1.22      "QUALIFIED ANNUITY"

          (a)  in the case of a married Participant, an immediate annuity
               payable for the life of the Participant with a survivorship
               benefit payable to the Participant's spouse (on the Annuity
               Starting Date) for life. Such survivorship benefit shall not be
               less than 50% or greater than 100% of the benefit payable to the
               Participant. In the absence of a specific election, 100% shall be
               applicable.

          (b)  In the case of a Participant who is not married on his Annuity
               Starting Date, an immediate annuity payable for the life of the
               Participant. Upon the Participant's death, all benefits cease.

1.23      "QUALIFIED DOMESTIC RELATIONS ORDER"

          A domestic relations order as defined in Section 8.09 in accordance
          with Section 414(p) of the Code.

1.24      "RETIREMENT"

          The termination of employment of a Participant on his Early, Normal or
          Deferred Retirement Date.

1.25      "RETIREMENT DATES"

          (a)  "NORMAL RETIREMENT DATE" - The date on which the Participant
               attains age 65.

                                                                              10
<PAGE>
 
          (b)  "EARLY RETIREMENT DATE" - The first day of any month coincident
               with or following the date on which the Participant attains age
               55, provided he has completed five Years of Service as of such
               date.

          (c)  "DEFERRED RETIREMENT DATE" - The first day of any month
               subsequent to the Participant's Normal Retirement Date.

1.26      "SERVICE"

          (a)  All Hours of Employment with the Employer during an Applicable
               Computation Period.

          (b)  "Break-in-Service" -An Applicable Computation Period during which
               an Employee fails to receive credit for 501 Hours of Employment.

               If an Employee is absent by reason of (i) the pregnancy of the
               Employee, (ii) the birth of a child of the Employee, (iii) the
               placement of a child with the Employee in connection with an
               adoption of such child by such Employee, or (iv) caring for such
               child immediately following such birth or placement, such
               Employee will be credited with the number of Hours of Employment
               which would normally have been credited but for such absence, or,
               in any case in which the Committee is unable to determine such
               hours normally credited, eight Hours of Employment per day. The
               Hours of Employment required to be credited for such absence
               shall not exceed 501.

               Hours of Employment shall be credited for the Plan Year in which
               the absence from work begins, only if credit is necessary to
               prevent the Employee from incurring a Break-in-Service, or, in
               any other case, in the immediately following Plan Year.

          (c)  "YEAR OF SERVICE" - An Applicable Computation Period during which
               the Employee receives credit for at least 1,000 Hours of
               Employment.

          (d)  "HOUR OF EMPLOYMENT"

               (i)    Each hour during an Applicable Computation Period for
                      which the person is directly or indirectly paid or
                      entitled to payment for the performance of duties or for
                      the period of time when no duties are performed,
                      irrespective of whether the employment relationship has
                      terminated, such as vacation, holiday, lay-off, jury duty
                      or approved Leave of Absence.

                                                                              11
<PAGE>
 
                      As used herein and Section 3.03, Leave of Absence shall
                      mean a leave granted for pregnancy, Disability, illness,
                      death or any other family obligation or status; personal
                      or family hardship or special business circumstances;
                      educational purposes; and/or civic, charitable or
                      governmental services, provided that all Employees under
                      similar circumstances shall be treated in a similar
                      manner.

                      No more than 501 Hours of Employment are required to be
                      credited to an Employee on account of any single
                      continuous period during which the Employee performs no
                      duties (whether or not such period occurs in a single
                      computation period).

               (ii)   A person shall receive an Hour of Employment for each hour
                      for which back pay has been awarded or agreed to
                      irrespective of mitigation of damages, provided that each
                      such hour shall be credited to the Applicable Computation
                      Period to which it pertains, rather than the Applicable
                      Computation Period in which the award or agreement is
                      made, and further provided that no such award or agreement
                      shall have the effect of crediting an Hour of Employment
                      for any hour for which the person previously received
                      credit under (i) above.

               (iii)  Notwithstanding the foregoing, Hours of Employment shall
                      be computed and credited in accordance with Department of
                      Labor Regulation 2530.200b-2, Subparagraphs (b) and (c).

               (iv)   A person shall be credited with 95 Hours of Employment for
                      each semi-monthly payroll period for which he would have
                      been required to be credited with at least one Hour of
                      Employment.

          (e)  An Employee shall receive credit for the period of his employment
               with another business entity to which he had been transferred by
               the Company solely for purposes of determining his vested
               interest in accordance with Section 6.04.

1.27      "TRUST AGREEMENT"

          The instrument executed by the Company and the Trustee fixing the
          rights and liabilities of each with respect to holding and
          administering the Trust Fund, which instrument shall be incorporated
          by reference into this Plan.

                                                                              12
<PAGE>
 
1.28      "TRUSTEE"

          The Trustee or any successor Trustee, appointed by the Board of
          Directors, acting in accordance with the terms of the Trust Agreement.

1.29      "TRUST FUND"

          All assets held by the Trustee for the purposes of the Plan in
          accordance with the terms of the Trust Agreement.

1.30      "VALUATION DATE"

          The last day of each March, June, September and December or such other
          dates as the Committee may determine from time to time.

                                                                              13
<PAGE>
 
                                   ARTICLE 2

                         ELIGIBILITY AND PARTICIPATION


2.01      ELIGIBILITY FOR PARTICIPATION

          (a)  Each Eligible Employee on the Supplemental Effective Date who was
               a Participant of the Plan shall continue as a Participant as of
               the Supplemental Effective Date.

          (b)  For purposes of Elective Deferral contributions in accordance
               with Section 3.01, each other Eligible Employee shall become a
               Participant as of the Supplemental Effective Date or the January,
               April, July or October 1 coincident with or next following the
               later of the date his employment commenced or attains age 21.

          (c)  For all other purposes of the Plan, each other Eligible Employee
               shall become a Participant as of the Supplemental Effective Date
               or the January, April, July or October 1 coincident with or next
               following the later of the date he completes one Year of Service
               and he attains age 21.

          (d)  If a former Participant is reemployed, he shall be eligible to
               resume his participation as of the date of his reemployment. Such
               Participant may elect to comply with the provisions of Section
               3.01 as of the date of his reemployment or any subsequent
               January, April, July or October 1.

2.02      CHANGE IN EMPLOYMENT STATUS

          (a)  In the event a Participant ceases to be an Eligible Employee as
               the result of becoming part of an excluded class, only
               Compensation up to the date he ceased to be an Eligible Employee
               shall be considered for purposes of contributions in accordance
               with Article 3. Such Employee shall remain a Participant but
               shall not be permitted to contribute in accordance with Article 3
               or share in any Company contributions or forfeitures allocated in
               accordance with Article 3 for the period beyond the date he
               ceased to be an Eligible Employee.

               In the event such Participant returns to an eligible class and
               again becomes an Eligible Employee, he shall be permitted to
               share in Company contributions or forfeitures allocated in
               accordance with 

                                                                              14
<PAGE>
 
               Article 3 as of the date he again became an Eligible Employee and
               may elect to comply with the provisions of Section 3.01 as of
               such date or any subsequent January, April, July, or October 1.
               Only Compensation from the date he again became an Eligible
               Employee shall be considered for purposes of such contributions.

          (b)  If a Person otherwise satisfied the eligibility requirements of
               Section 2.01 and subsequently becomes an Eligible Employee, he
               shall be eligible to become a Participant as of the date he
               became an Eligible Employee and may elect to comply with the
               provisions of Section 3.01 as of such date or any subsequent
               January, April, July or October 1.

          (c)  In the event a collective bargaining agreement is entered into
               between the Company and a representative for any class of
               Employees in the employ of the Company subsequent to the
               Supplemental Effective Date, eligibility for participation in the
               Plan by such Employees who are not Participants shall not be
               extended beyond the effective date of the collective bargaining
               agreement unless the agreement extends participation in the Plan
               to such Employees. The provisions of Subsection (a) shall apply
               to those Employees who are currently Participants.

                                                                              15
<PAGE>
 
                                   ARTICLE 3

                                 CONTRIBUTIONS


3.01      ELECTIVE DEFERRAL CONTRIBUTIONS

          A Participant may, when first eligible or as of any subsequent
          January, April, July or October 1 elect to save, through pay reduction
          each payroll period, no less than 1 % nor more than 15%, in whole
          percentages, of that portion of his Compensation attributable to such
          payroll period, subject to the limitations on Elective Deferral
          Contributions under Sections 4.01 and 4.02 and the limitations on
          annual additions under Section 4.03.

          Such contributions shall take the form of before tax contributions
          (hereinafter known as "Elective Deferral Contributions") and shall be
          deemed to be Company contributions for purposes of Section 414(h) of
          the Code.

          (a)  An initial written election must be made by an Eligible Employee
               and submitted to the Committee at least 30 days (or such other
               period as the Committee may fix from time to time) prior to the
               first date the Eligible Employee would be eligible to become a
               Participant of the Plan in accordance with Section 2.01.

          (b)  An election, once made, shall remain in effect until subsequently
               changed by the Eligible Employee in accordance with the
               provisions of Section 3.05 or 3.06.

3.02      REDUCTION OF EXCESS ELECTIVE DEFERRAL CONTRIBUTIONS

          If Elective Deferral Contributions under Section 3.01 are projected to
          exceed the limitations of Sections 4.01 or 4.02 at any time during a
          Plan Year, the Committee, in a good faith effort to comply with such
          limitations, retains the right to reduce the rate of elective
          deferrals made by Highly Compensated Employees. Such reduction shall
          be made in the sole discretion of the Committee and for purposes of
          Section 4.02 shall be accomplished by progressively reducing the
          Elective Deferral Contributions of those Highly Compensated Employees
          with the highest deferral percentage until the limitations are met.

          Contributions made prior to the date of such reduction shall be deemed
          to be made pro rata throughout the Plan Year of reference for purposes
          of 

                                                                              16
<PAGE>
 
          entitlement to a Matching Contribution under Section 3.03.

3.03      MATCHING AND REGULAR CONTRIBUTIONS

          Subject to the limitations on annual additions under Section 4.03, the
          Company shall contribute the following amounts:

          (a)  MATCHING CONTRIBUTIONS - 50% of that portion of the Participant's
               Elective Deferral Contributions each payroll period which does
               not exceed 6% of the Participant's Compensation for such payroll
               period. Only Elective Deferral Contributions which are not
               required to be restricted under Sections 3.02, 4.01 or 4.02 shall
               be matched. No Matching Contribution will be provided in excess
               of the limitations under Subsections 4.02(b) and (c).

          (b)  ADDITIONAL MATCHING CONTRIBUTIONS - For any Plan Year, the
               Company may contribute such additional amounts as it shall
               determine. Such Additional Matching Contributions shall be
               allocated to Participants in the employ of the Company on the
               last business day of such Plan Year in the same proportion that
               the Elective Deferral Contributions of each such Participant for
               such Plan Year bears to the aggregate Elective Deferral
               Contributions of all Participants for such Plan Year, taking into
               consideration only that portion of each Participant's Elective
               Deferral Contributions which does not exceed 6% of such
               Participant's Compensation for each payroll period during such
               Plan Year.

               QUALIFIED MATCHING CONTRIBUTIONS - For any Plan Year, the Company
               may contribute such additional amounts as it shall determine.
               Such Qualified Matching Contributions shall be allocated to those
               Participants who are Nonhighly Compensated Employees in the
               employ of the Company on the last business day of such Plan Year
               in the same proportion that the Elective Deferral Contributions
               of each such Participant for such Plan Year bears to the
               aggregate Elective Deferral Contributions of all such
               Participants for such Plan Year, taking into consideration only
               that portion of each Participant's Elective Deferral
               Contributions which does not exceed 6% of such Participant's
               Compensation for each payroll period during such Plan Year.

               Such contributions shall be subject to Treasury Regulation
               1.401(k)- 1(g)(13).

                                                                              17
<PAGE>
 
               Notwithstanding the foregoing provision, a Participant otherwise
               eligible shall share in such Additional or Qualified Matching
               Contributions for the Plan Year of (i) his Retirement, Disability
               or death, (ii) the commencement of a Leave of Absence authorized
               by the Company or (iii) his transfer to another business entity
               to which such Participant had been transferred by the Company,
               even if the Participant is not in the employ of the Company on
               the last business day of such Plan Year.

          (c)  REGULAR CONTRIBUTIONS - Such amount as the Company shall
               determine for each Plan Year, which, along with forfeitures,
               shall be allocated to each Participant in the same proportion
               that his Compensation bears to the aggregate Compensation of all
               Participants for such Plan Year, provided the Participant is in
               the employ of the Company on the last business day of such Plan
               Year, which amount shall be credited at the end of the Plan Year.

               Notwithstanding the foregoing provision, a Participant shall be
               entitled to a share of the Company's Regular Contributions plus
               forfeitures, if any, for the Plan Year of (i) his Retirement,
               Disability or death, (ii), the commencement or end of a Leave of
               Absence authorized by the Company or (iii) his transfer to
               another business entity to which such Participant had been
               transferred by the Company, even if the Participant is not in the
               employ of the Company on the last business day of such Plan Year.

               A Participant shall not share in the allocation of the Company's
               Regular Contributions or forfeitures for any Plan Year during
               which he terminated his employment for reasons other than
               specified in (i), (ii) or (iii).

               Notwithstanding the above, in the event the Plan fails to meet
               the requirements of Section 401(a)(26) or 410(b) of the Code,
               those Participants who are not in the employ of the Company on
               the last business day of the Plan Year shall share in the
               allocation of the Company's Regular Contribution to the extent
               necessary by progressively including those Participants with the
               greatest number of Months of Service to a minimum of four until
               the requirements are met.

          (d)  QUALIFIED NONELECTIVE CONTRIBUTIONS - Such amount as the Company
               shall determine for any Plan Year, which shall be allocated to
               those Participants who are Nonhighly Compensated Employees in the
               same 

                                                                              18
<PAGE>
 
               proportion that his Compensation bears to the aggregate
               Compensation of all such Participants for such Plan Year,
               provided the Participant is in the employ of the Company on the
               last business day of such Plan Year, which amount shall be
               credited at the end of the Plan Year.

               Such contributions shall be subject to Treasury Regulation
               1.401(k)-1(g)(13).

               Notwithstanding the foregoing provision, a Participant otherwise
               eligible shall be entitled to a share of the Company's Qualified
               Nonelective Contributions for the Plan Year of (i) his
               Retirement, Disability or death, (ii) the commencement or end of
               a Leave of Absence authorized by the Company or (iii) his
               transfer to another business entity to which such Participant had
               been transferred by the Company, even if the Participant is not
               in the employ of the Company on the last business day of such
               Plan Year.

               A Participant shall not share in the allocation of the Company's
               Qualified Nonelective Contributions for any Plan Year during
               which he terminated his employment for reasons other than
               specified in (i), (ii) or (iii).

3.04      VOLUNTARY CONTRIBUTIONS

          (a)  The Committee, solely at its discretion, may elect to provide
               Participants with the option of making Voluntary aftertax
               contributions for each Plan Year any amount from 2% to 10%, in
               whole percentages, of Compensation.

          (b)  The Committee may also, solely at its discretion, permit such
               Participants to contribute the difference between (i) 10% of such
               Participant's Compensation while a Participant of the Plan and
               (ii) the sum of all previous Voluntary Contributions actually
               made by the Participant.

          (c)  All contributions under this Section shall be subject to the
               limitations on Voluntary Contributions under Section 4.02 and the
               limitations on annual additions under Section 4.03.

          (d)  The Committee shall promulgate such specific rules and
               regulations as may be required with respect to the implementation
               and operation of these provisions .

                                                                              19
<PAGE>
 
3.05      CONTRIBUTION CHANGES

          A Participant may, subject to the minimum and maximum percentages as
          specified in Section 3.01, increase or reduce the percentage rate of
          his Elective Deferral Contributions and/or, if applicable, his
          Voluntary Contributions four times during a Plan Year, as of any
          January, April, July or October 1 (or as of such other dates as the
          Committee may fix from time to time), by written notification to the
          Committee at least 15 days (or such other period as the Committee may
          fix from time to time) prior to the effective date of such change.

3.06      DISCONTINUANCE OF CONTRIBUTIONS

          (a)  A Participant may discontinue his Elective Deferral Contributions
               and/or, if applicable, his Voluntary Contributions at any time,
               but limited to four times during a Plan Year, by written
               notification to the Committee at least 15 days (or such other
               period as the Committee may fix from time to time) prior to the
               effective date of such discontinuance.

          (b)  A Participant may resume his Elective Deferral Contributions
               and/or, if applicable, his Voluntary Contributions as of any
               subsequent January, April, July or October 1 (or such other dates
               as the Committee may fix from time to time) by written
               notification to the Committee at least 15 days (or such other
               period as the Committee may fix from time to time) prior to the
               effective date of such resumption.

          (c)  The discontinuance of Elective Deferral Contributions will
               automatically include a discontinuance of the Matching
               Contributions. A discontinuance only of the Participant's
               Voluntary Contributions will not affect contributions to the
               Participant's other accounts.

3.07      ROLLOVER CONTRIBUTIONS FROM OTHER QUALIFIED PLANS

          (a)  Any Eligible Employee upon commencement of employment may make a
               rollover contribution to the Trust Fund of all or any portion of
               the entire amount (including money or any other property
               acceptable to the Committee and Trustee) which is an eligible
               rollover distribution, as defined in Section 402(c)(4) of the
               Code and temporary Treasury Regulation 1.402(C)-2T, Q&A 3 and 4,
               provided such rollover contribution is either (i) a direct
               transfer from another qualified plan or (ii) received on or
               before the 60th day immediately 

                                                                              20
<PAGE>
 
               following the date the Employee received such distribution from a
               qualified plan or conduit Individual Retirement Account or
               Annuity.

               Such Eligible Employee must complete and sign the Plan's rollover
               request form and provide such evidence as is requested by the
               Committee, including evidence supporting the satisfaction of the
               remaining provisions of this Section.

          (b)  The distribution intended to be rolled over must be an eligible
               rollover distribution from a

               (i)    qualified trust, as verified by written evidence from the
                      administrator of the distributing plan;

               (ii)   conduit IRA, as verified in writing by the custodian or
                      insurance company that the original distribution from the
                      qualified trust was an eligible rollover distribution; or

               (iii)  qualified trust as a direct rollover as provided for in
                      Section 402(c) of the Code.

          (c)  The Committee shall credit the fair market value of any rollover
               contribution and investment earnings attributable thereto to the
               Participant's Rollover Account. Such rollover contributions shall
               not be considered annual additions for purposes of Section 4.03.

          (d)  An Eligible Employee who becomes a Participant by virtue of the
               acceptance of such rollover contribution, but who is not
               otherwise eligible for participation in accordance with Section
               2.01, shall not be entitled to make contributions or share in any
               Company contribution allocated in accordance with this Article 3
               or Article 11.

          (e)  The Committee may promulgate specific rules and regulations
               governing all aspects of this Section.

3.08      TRANSFER OF ASSETS FROM OTHER QUALIFIED PLANS

          (a)  The Committee may accept the direct transfer to the Trust Fund
               from another qualified trust fund of those assets (including
               money or any other property acceptable to the Committee and
               Trustee) attributable to a Participant's participation in any
               qualified plan to which such trust relates. Such transferred
               amounts shall not be considered annual additions for purposes of
               Section 4.03.

                                                                              21
<PAGE>
 
          (b)  The amount transferred shall be credited to the Participant's
               Accounts as determined by the Committee, taking into account the
               applicable vesting schedules, amounts subject to special tax
               treatment and withdrawal rules. Additional Transfer Accounts will
               be established, if required, to accommodate these objectives.

          (c)  An Eligible Employee who becomes a Participant by virtue of a
               transfer of assets, but who is not otherwise eligible for
               participation in accordance with Section 2.01, shall not be
               entitled to make contributions or share in any Company
               contribution allocated in accordance with this Article 3 or
               Article 11.

          (d)  The Committee may promulgate specific rules and regulations
               governing all aspects of this Section but until promulgated, all
               other provisions of the Plan shall be applicable based on the
               Account to which such assets were transferred.

3.09      DEPOSIT OF CONTRIBUTIONS

          The Company shall deposit the Elective Deferral Contributions and
          Voluntary Contributions with the Trustee as soon as practicable (in no
          event to exceed 90 days) following the date on which such amounts
          would otherwise have been paid to the Participant. In no event shall
          Voluntary Contributions be deposited later than 30 days after the end
          of the Plan Year. All other Company contributions must be deposited by
          the earlier of the end of the subsequent Plan Year or after the end of
          the period described in Code Section 404(a)(6) applicable to the tax
          year of the Company with or within which the Plan Year ends.

3.10      PAYMENT OF EXPENSES

          In addition to its contributions, the Company may elect to pay all the
          administrative expenses of the Plan and all fees and retainers of the
          Plan's Trustee, accountant, counsel, consultant, administrator or
          other specialist so long as the Plan or Trust Fund remains in effect.
          If the Company does not pay all or part of such expenses, the Trustee
          shall pay these expenses from the Trust Fund. All expenses relating
          directly to the investments of the Trust Fund, including taxes,
          brokerage commissions and registration charges, must be paid from the
          Trust Fund.

                                                                              22
<PAGE>
 
                                   ARTICLE 4

                           CONTRIBUTION LIMITATIONS


4.01      $7,000 LIMITATION ON ELECTIVE DEFERRAL CONTRIBUTIONS

          Each Participant's Elective Deferral Contributions under Section 3.01,
          when added to any additional elective deferrals, as defined in Section
          402(g) of the Code, under all other plans maintained by the Employer,
          shall be limited to $7,000 during any calendar year, adjusted annually
          for increases in the cost-of-living in accordance with Section 415(d)
          of the Code, or such other maximum permitted under Section 402(g) of
          the Code.

          To the extent a Participant's Elective Deferral Contributions exceed
          the above limitation the Employer will notify the Plan of such excess
          and such amount will be designated as an excess deferral. Such excess
          deferral will be distributed to such Participant with investment
          experience no later than April 15 following the close of the calendar
          year to which such excess relates. Such excess may be distributed
          prior to the close of the calendar year of reference provided the
          correcting distribution is made after the date on which the plan
          received the excess deferral and is specifically designated as an
          excess deferral.

          Investment experience will be determined in accordance with the fourth
          paragraph of Section 4.02(d) below.

4.02      LIMITATION ON ELECTIVE DEFERRAL, MATCHING AND/OR VOLUNTARY
          CONTRIBUTIONS

          (a)  The Actual Deferral Percentage of Highly Compensated Employees in
               the Testing Group for any Plan Year shall be limited to the
               greater of

               (i)    the Actual Deferral Percentage for the Nonhighly
                      Compensated Employees in the Testing Group multiplied by
                      1.25; or

               (ii)   the Actual Deferral Percentage for the Nonhighly
                      Compensated Employees in the Testing Group multiplied by
                      2.00, provided, however, that the Actual Deferral
                      Percentage for the Highly Compensated Employees in the
                      Testing Group may not exceed the Actual Deferral
                      Percentage for such Nonhighly Compensated Employees by
                      more than two percentage points.

          (b)  The Actual Contribution Percentage of Highly Compensated

                                                                              23
<PAGE>
 
               Employees in the Testing Group for any Plan Year shall be limited
               to the greater of

               (i)    the Actual Contribution Percentage for Nonhighly
                      Compensated Employees in the Testing Group multiplied by
                      1.25; or

               (ii)   the Actual Contribution Percentage for Nonhighly
                      Compensated Employees in the Testing Group multiplied by
                      2.00, provided, however, that the Actual Contribution
                      Percentage for the Highly Compensated Employees in the
                      Testing Group may not exceed the Actual Contribution
                      Percentage for such Nonhighly Compensated Employees by
                      more than two percentage points.

          (c)  If one or more Highly Compensated Employees are eligible for both
               Elective Deferral Contributions and to receive Matching
               Contributions or to make Voluntary Contributions, such
               contributions shall be limited to the greater of (i) or (ii)
               below. Notwithstanding the above, this Subsection (c) shall only
               be applicable if both the Actual Deferral Percentage and the
               Actual Contribution Percentage of the Highly Compensated
               Employees exceeds 1.25 multiplied by the respective Nonhighly
               Compensated Employee percentages.

               (i)    The sum of

                      (A)   1.25 times the greater of

                            (1)  the Actual Deferral Percentage for the
                                 Nonhighly Compensated Employees, or

                            (2)  the Actual Contribution Percentage for the
                                 Nonhighly Compensated Employees; and

                      (B)   two plus the lesser of Subparagraph (1) or (2)
                            above, provided that such amount may not exceed 200%
                            of the lesser of Subparagraph (1) or (2).

               (ii)   The sum of

                      (A)   1.25 times the lesser of

                            (1)  the Actual Deferral Percentage for the
                                 Nonhighly Compensated Employees, or

                                                                              24
<PAGE>
 
                            (2)  the Actual Contribution Percentage for the
                                 Nonhighly Compensated Employees; and

                      (B)   two plus the greater of Subparagraph (1) or (2)
                            above, provided that such amount may not exceed 200%
                            of the greater of Subparagraph (1) or (2).

          (d)  To the extent the otherwise applicable Elective Deferral,
               Voluntary and Matching Contributions for any Plan Year must be
               limited due to the restrictions described in Subsections (a), (b)
               and (c), such limitations shall be applied to the Highly
               Compensated Employees' Elective Deferral, Matching and/or
               Voluntary Contribution percentages, whichever applicable,
               beginning with the highest of such percentages until the
               limitations are met. [In satisfying the limited percentages
               applicable to any individual Highly Compensated Employee,
               reductions will first be made to Voluntary Contributions.
               Additional reductions to satisfy Subsection (c) shall be applied
               first to unmatched Elective Deferral Contributions, if any, and
               then to matched Elective Deferral Contributions and Matching
               Contributions proportionately.

               Excess Elective Deferral, Voluntary and Matching Contributions
               shall be allocated to Participants who are subject to the family
               aggregation rules of Section 414(q)(6) of the Code in proportion
               to their unadjusted deferrals and contributions.

               Any excess Elective Deferral or Voluntary Contributions that
               result from the above limitations shall be refunded to such
               Highly Compensated Employees with investment experience, no later
               than the last day of the Plan Year subsequent to the Plan Year to
               which the excess relates. The limitation on Matching
               Contributions is effected by limiting the otherwise applicable
               Matching Contributions in accordance with Subsection 3.03(a).

               Investment experience shall be the income or loss allocable to
               the Participant's Elective Deferral Contribution Account or
               Voluntary Contribution Account for the Plan Year multiplied by a
               fraction, the numerator of which is such Participant's excess
               Elective Deferral or Voluntary Contributions for the year and the
               denominator is the sum of (i) the Participant's Elective Deferral
               Contribution Account or Voluntary Contribution Account balance as
               of the beginning of the Plan Year and (ii) the Participant's
               Elective Deferral or Voluntary Contributions for the Plan Year.

                                                                              25
<PAGE>
 
          (e)  Definitions and Special Rules

               (i)    The Actual Deferral Percentage for the Highly Compensated
                      Employees and Nonhighly Compensated Employees for a Plan
                      Year shall be the average of the ratios (calculated
                      separately for each such Employee in the Testing Group) of

                      (A)  the amount of contributions credited to the Elective
                           Deferral Contribution Account on behalf of each such
                           Employee in the Testing Group during such Plan Year,
                           to

                      (B)  the Compensation of each such Employee in the Testing
                           Group for such Plan Year.

                      For purposes of the above, Qualified Matching
                      Contributions and Qualified Nonelective Contributions may
                      be taken into account in determining the Actual Deferral
                      Percentage for each Employee in the Testing Group for such
                      Plan Year provided such amounts comply with the provisions
                      of Treasury Regulation 1.401(k)-1(b).

                      Qualified Matching Contributions, Qualified Nonelective
                      Contributions and Elective Deferral Contributions included
                      in the calculation of the Actual Contribution Percentages
                      will not be included in the calculation of Actual Deferral
                      Percentages.

               (ii)   The Actual Contribution Percentage for the Highly
                      Compensated and Nonhighly Compensated Employees in the
                      Testing Group for a Plan Year shall be the average of the
                      ratios (calculated separately for each such Employee in
                      the Testing Group) of

                      (A)  the amount of Matching and Voluntary Contributions
                           credited on behalf of each such Employee in the
                           Testing Group during such Plan Year, to

                      (B)  the Compensation of each such Employee in the Testing
                           Group for such Plan Year.

                      For purposes of the above, Qualified Matching
                      Contributions, Qualified Nonelective Contributions and
                      Elective Deferral Contributions may be taken into account
                      in determining the

                                                                              26
<PAGE>
 
                      Actual Contribution Percentage for each Employee in the
                      Testing Group for such Plan Year provided such amounts
                      comply with the provisions of Treasury Regulation 1.401
                      (m)-1(b).

                      Qualified Matching Contributions, Qualified Nonelective
                      Contributions and Elective Deferral Contributions included
                      in the calculation of the Actual Deferral Percentages will
                      not be included in the calculation of Actual Contribution
                      Percentages.

               (iii)  Testing Group shall mean the group of all Eligible
                      Employees eligible for participation in accordance with
                      Section 2.01.

               (iv)   All Eligible Employees in the Testing Group will be
                      included in determining the Actual Deferral Percentages
                      and/or the Actual Contribution Percentages, whichever is
                      applicable. The ratio averaged into the respective
                      percentages will be zero for any Eligible Employee in the
                      Testing Group if the otherwise applicable numerator is
                      zero.

               (v)    All such ratios and the average of such ratios shall be
                      calculated to the nearest one-hundredth of one percent.

               (vi)   The deferral percentage and/or contribution percentage for
                      a Plan Year for any Highly Compensated Employee who is
                      eligible to participate under two or more plans or
                      arrangements described in Section 401(a) or 401(k) of the
                      Code that are maintained by the Employer shall be
                      determined as if all contributions were made under a
                      single plan.

               (vii)  In the event that this Plan satisfies the requirements of
                      Section 401(k), 401(a)(4) or 410(b) of the Code only if
                      aggregated with one or more other plans, or if one or more
                      other plans satisfy the requirements of such Sections of
                      the Code only if aggregated with this Plan, deferral and
                      contribution percentages shall be determined as if all
                      such plans were a single plan. Any other plan may be
                      aggregated with this Plan at the discretion of the
                      Company. Plans may be aggregated in order to satisfy
                      Section 401(k) of the Code only if they have the same Plan
                      Year.

               (viii) The ratio for any 5% owner, as defined in Section
                      416(i)(1) of the Code, and for any Highly Compensated
                      Employee in the
                                                                              27
<PAGE>
 
                      group consisting of the 10 Highly Compensated Employees
                      paid the greatest Compensation shall be determined by
                      aggregating the Elective Deferral Contributions or
                      Matching and Voluntary Contributions and Compensation of
                      such individual with the respective amounts of each other
                      Eligible Employee who is a family member of such Highly
                      Compensated Employee.

                      Once the ratio for the family group is determined, the
                      individual ratios of the family members are not taken into
                      account.

                      For purposes of this paragraph, family member shall mean
                      the spouse, lineal ascendant or descendant or spouse of a
                      lineal ascendant or descendant of the Highly Compensated
                      Employee.

4.03      LIMITATION ON ALLOCATIONS

          (a)  The "annual addition" for any Participant shall not exceed the
               amount determined hereunder. Annual addition shall mean the sum
               of Employer contributions, Employee contributions and forfeitures
               allocated on behalf of a Participant for a Plan Year, which is
               defined to be the limitation year.

               Annual additions shall also include excess deferrals, excess
               contributions and excess aggregate contributions, other than
               excess deferrals distributed in accordance with Treasury
               Regulation 1.402(g)-1(e)(2) or (3).

               The determination of the annual addition will be made as if all
               defined contribution plans of the Employer were one plan and any
               Participant contributions to defined benefit plans will be
               treated as contributions to defined contribution plans. Annual
               additions will be applied to the applicable Plan Year in
               accordance with Section 1.415-6(b) of the Treasury Regulations.

               For purposes of Subsection (b)(i), annual addition shall also
               include amounts allocated, after March 31, 1984, to an individual
               medical account, as defined in Section 415(l) of the Code which
               is part of a defined benefit plan maintained by the Employer and
               amounts derived from contributions paid or accrued after December
               31, 1985, in taxable years ending after such date, which are
               attributable to post-retirement medical benefits allocated to the
               separate account of a Key Employee (as defined in Section 11.02)
               under a welfare benefit plan

                                                                              28
<PAGE>
 
               (as defined in Section 419A(d) of the Code) maintained by the
               Employer. 

          (b)  The annual addition for any Participant shall not exceed the
               lesser of (i) or (ii) below:

               (i)    $30,000, or if greater, one-fourth of the defined benefit
                      dollar limitation set forth in Section 415(b)(1)(A) of the
                      Code as in effect for the limitation year.

                      In the event of a short Plan Year, the maximum dollar
                      limitation shall be divided by 12 and multiplied by the
                      number of months in the short Plan Year.

               (ii)   25% of the Participant's Compensation.

          (c)  If a Participant also is or has been a participant in one or more
               defined benefit plans of the Employer, whether or not terminated,
               the projected annual benefit from such defined benefit plans
               shall be reduced so that a "combined benefit factor" in excess of
               1.0 shall not result. The combined benefit factor is the sum of
               (i) the defined benefit factor and (ii) the defined contribution
               factor where

               (i)    the defined benefit factor is a fraction

                      (A)  the numerator of which is the Participant's projected
                           annual benefit under all defined benefit plans of the
                           Employer at the end of the limitation year of the
                           Plan, and

                      (B)  the denominator of which is the lesser of

                           (1)  1.25 multiplied by the maximum allowable annual
                                benefit under Sections 415(b)(1)(A) and 415(d)
                                of the Code at the end of the limitation year of
                                the Plan, or

                            (2)  1.4 multiplied by the maximum allowable annual
                                 benefit under Section 415(b)(1)(B) of the Code
                                 at the end of the limitation year of the Plan,
                                 and

               (ii)   the defined contribution factor is a fraction

                                                                              29
<PAGE>
 
                      (A)  the numerator of which is the sum of the annual
                           additions for such Participant under all defined
                           contribution plans of the Employer, whether or not
                           terminated, for all such years during which he was a
                           participant in such plans, and

                      (B)  the denominator of which is the sum of the lesser of
                           the amounts determined in (1) or (2) for the current
                           year and each prior year during which the Participant
                           was employed by the Employer, regardless of whether
                           or not a plan was in existence during those years:

                           (1)  1.25 multiplied by the maximum dollar limitation
                                as defined in Subsection (b)(i), or

                           (2)  1.4 multiplied by the compensation limitation as
                                defined in Subsection (b)(ii).

          (d)  A Participant shall not be permitted to defer Compensation or
               contribute amounts, nor shall he be entitled to an allocation of
               any Employer contributions or forfeitures under any qualified
               defined contribution plan which exceeds the limitations described
               herein.

          (e)  The limitations on allocations to a Participant's Account will be
               applied by limiting otherwise allocable amounts starting with the
               latest allocations during the limitation year. To the extent more
               than one type of addition is allocated as of any date, the
               limitation will be applied in the following order:

               (i)    forfeitures;

               (ii)   Employer contributions under profit-sharing plans other
                      than matching contributions;

               (iii)  Employer contributions under money purchase plans other
                      than matching contributions;

               (iv)   Employer matching contributions under money purchase
                      plans.

               (v)    Employer matching contributions under profit-sharing
                      plans;

               (vi)   Employee contributions; and

                                                                              30
<PAGE>
 
               (vii)  elective deferrals.

               Amounts listed above which would have been added to a
               Participant's Account based on an allocation method specified in
               a Plan will be reallocated among the remaining Participants
               eligible to share under the Plan.

               Amounts listed above which would have been added to the
               Participant's Account based on an individually defined
               entitlement will reduce the Employer's contribution commitment.

               Employee contributions and elective deferrals will be limited at
               the time deposited and will not be permitted to the extent the
               limits of this Section would be violated.

               In the event annual additions on behalf of a Participant
               participating in more than one plan of the same type during a
               Plan Year are required to be limited under this Section, the
               limitation shall be ratably apportioned among all such plans.

          (f)  Notwithstanding the above, if an excess allocation occurs as a
               result of

               (i)    an allocation of forfeitures;
     
               (ii)   a reasonable error in determining a Participant's
                      Compensation;

               (iii)  a reasonable error in determining the amount of elective
                      deferrals that may be made under this Section; or

               (iv)   any other reason acceptable to the Internal Revenue
                      Service,

               the resulting additions to the Participant's Account will be
               reduced by first eliminating Employee contributions and elective
               deferrals to the extent otherwise required to be refunded under
               Sections 402(g), 401(k)(3) or 401(m)(2) of the Code. Any
               additional reductions permitted under this Subsection will be
               applied in the manner described in Subsection (e).

               However, any amounts paid to the Trust for the limitation year
               which are not allocated to other Participants will be held in a
               suspense account, without investment earnings, and allocated and
               reallocated in the following limitation year and, to the extent
               necessary, each

                                                                              31
<PAGE>
 
               subsequent limitation year. Allocations from a suspense account
               in a money purchase plan will be viewed as an allocation of
               accrual requirement for the year in which the amount is
               ultimately allocated.

               In the event a plan is terminated, suspense accounts shall revert
               to the Employer to the extent such accounts may not then be
               allocated on behalf of any remaining eligible Participants.

          (g)  Notwithstanding any provision of the Plan to the contrary,

               (i)    the annual addition for any Plan Years beginning before
                      January 1, 1987 shall not be recomputed to include all
                      Employee contributions.

               (ii)   if the Employee was a Participant as of the first day of
                      the first limitation year beginning after December 31,
                      1986, in one or more defined benefit plans maintained by
                      the Employer which were in existence on May 6, 1986, the
                      denominator of the defined benefit fraction will not be
                      less than 125 percent of the sum of the annual benefits
                      under such plans which the Participant had accrued as of
                      the close of the last limitation year beginning before
                      January 1, 1987, disregarding any changes in the terms and
                      conditions of the plan after May 5, 1986. The preceding
                      sentence applies only if the defined benefit plans
                      individually and in the aggregate satisfied the
                      requirements of Section 415 of the Code for all limitation
                      years beginning before January 1, 1987.

               (iii)  if the Employee was a Participant as of the end of the
                      first day of the first limitation year beginning after
                      December 31, 1986, in one or more defined contribution
                      plans maintained by the Employer which were in existence
                      on May 6, 1986, the numerator of the defined contribution
                      fraction will be adjusted if the sum of this fraction and
                      the defined benefit fraction would otherwise exceed 1.0
                      under the terms of this Plan. Under the adjustment, an
                      amount equal to the product of (A) the excess of the sum
                      of the fractions over 1.0 times (B) the denominator of the
                      defined contribution fraction, will be permanently
                      subtracted from the numerator of the defined contribution
                      fraction. The adjustment is calculated using the fractions
                      as they would be computed as of the end of the last
                      limitation year beginning before January 1, 1987, and
                      disregarding any changes in the terms and conditions of
                      the

                                                                              32
<PAGE>
 
                      Plan made after May 5, 1986, but using the Code Section
                      415 limitation applicable to the first limitation year
                      beginning on or after January 1, 1987.

               (iv)   transitional rules provided in conjunction with
               legislative changes and changes in the Plan's top-heavy status
               will be applied in accordance with Internal Revenue Service
               promulgations and legislative history.

                                                                              33
<PAGE>
 
                                   ARTICLE 5

                 MAINTENANCE OF ACCOUNTS, INVESTMENT FUNDS AND
                          VALUATION OF THE TRUST FUND


5.01      MAINTENANCE OF ACCOUNTS

          The Committee shall establish and maintain a separate accounting in
          the name of each Participant to which it shall credit all amounts
          contributed in accordance with Articles 3 and 11.

5.02      INVESTMENT ELECTION

          (a)  INITIAL ELECTION - Each Participant shall designate one or more
               of the investment funds established in accordance with Section
               5.03 for the investment of his Account. The percentage elected
               for investment in any one of the investment funds must be a
               multiple of 5%, and the same percentage shall be applied equally
               to each of the Participant's Accounts.

               Such initial election may only be made as of January, April, July
               or October 1. Contributions or transfers to the Participant's
               Account (i) prior to such date or (ii) if no initial election is
               made, shall automatically be invested in the Goldman Money Market
               Trust Fund until the next January, April, July or October 1.

          (b)  SUBSEQUENT ELECTION - A Participant may, by written notice to the
               Committee at least 15 days prior to the January, April, July or
               October 1 as of which such election is to be effective, change
               his investment fund election with respect to subsequent
               contributions but, until changed, an investment fund election,
               once made, shall remain in effect for all subsequent Plan Years.

          (c)  TRANSFER ELECTION - A Participant may by written notice to the
               Committee at least 15 days prior to the January, April, July or
               October 1 as of which such election is to be effective, elect a
               change in investment funds applicable to his then existing
               Accounts, provided such change (i) results in multiples of 5% in
               any one investment fund; (ii) is applied to the ending balance
               determined as of the applicable Valuation Date; and (iii) is
               applicable equally to each of the Participant's Accounts. Such
               change shall become effective within such period of time as may
               be administratively required for the orderly

                                                                              34
<PAGE>
 
               liquidation of investments following the applicable Valuation
               Date.

          (d)  The Committee may promulgate any additional rules and regulations
               it deems necessary or appropriate to govern all aspects of this
               Section.

5.03      INVESTMENT FUNDS

          The Trust Fund shall be divided into such investment funds as
          designated by the Committee and approved by the Trustee for the
          investment of all Accounts, which shall be administered as a unit.
          Until changed, the investment funds shall include, but not be limited
          to, the following:

          (a)    Goldman Money Market Trust Fund
          (b)    Goldman Balanced Fund
          (c)    Goldman Growth & Income Fund
          (d)    Goldman Capital Growth Fund
          (e)    Goldman International Equity Fund
          (f)    Dendrite International, Inc.  Common Stock Fund

5.04      VALUATION OF TRUST FUND

          (a)    The Trust Fund shall be valued by the Trustee as of each
                 Valuation Date on the basis of its fair market value.

          (b)    The Trust Fund may also be valued by the Trustee as of any
                 other date as the Committee may authorize for any reason the
                 Committee deems appropriate.

5.05      ALLOCATION OF INVESTMENT EARNINGS AND EXPENSES

          On the basis of the valuation as of a Valuation Date, subject to the
          provisions of Subsection 7.03(h), the Accounts of all Participants,
          shall be (a) proportionately adjusted to reflect expenses in
          accordance with Section 3.10 and investment earnings, other than those
          credited to a specific Account; and (b) directly adjusted to reflect
          all other applicable transactions during the Plan Year attributable to
          such Accounts including, but not limited to, any contributions or
          distributions.

                                                                              35
<PAGE>
 
                                   ARTICLE 6

                BENEFITS PAYABLE UPON TERMINATION OF EMPLOYMENT


6.01      UPON RETIREMENT

          A Participant shall be 100% vested in his Account at all times after
          first becoming eligible for Retirement.

          A Participant shall be eligible to retire on his Early, Normal or
          Deferred Retirement Date.

          In the event a Participant does not retire on his Early or Normal
          Retirement Date, he shall continue to be credited with contributions
          in accordance with Articles 3 and 11 until his actual retirement.

6.02      UPON DISABILITY

          (a)  A Participant who incurs a Disability prior to termination of
               employment shall be 100% vested in his Account.

          (b)  In determining the existence of a Participant's Disability, the
               Committee may select a physician to examine such Participant and
               render a medical opinion. The final determination shall be made
               by the Committee on the basis of the evidence requested and made
               available.

          (c)  If such Participant returns to the employ of the Company, he
               shall resume his participation as of the date of his return. The
               Participant's vested interest in that portion of his Account
               attributable to Service from the date of his last reemployment
               shall be determined in accordance with the provisions of Article
               6, without regard to his prior Disability.

6.03      UPON DEATH

          (a)  A Participant who dies prior to termination of employment shall
               be 100% vested in his Account.

          (b)  Upon the death of a Participant before his Annuity Starting Date,
               the Participant's Protected Spouse shall be entitled to 100% of
               such Participant's vested Account. If the Participant is not
               survived by a

                                                                              36
<PAGE>
 
               Protected Spouse, the Participant's vested Account shall be
               payable to his Beneficiary. Such vested Account shall take into
               account any Participant loans made in accordance with Article 13.

               Notwithstanding the above, subject to Subsection (c), such
               Participant may waive the death benefit otherwise payable to the
               Protected Spouse in favor of a different Beneficiary. Such waiver
               must specify such other Beneficiary and include the written
               acknowledgment and irrevocable consent of the Participant's
               spouse and be witnessed by a Plan representative or a notary
               public.

          (c)  Any waiver of death benefits to the Participant's Protected
               Spouse with respect to 50% of any Account which includes funds
               transferred without the required spousal consent, directly or
               indirectly, to the Plan from a plan subject to Section 412 of the
               Code, prior to termination of employment or the first day of the
               Plan Year during which the Participant attains age 35 will be
               null and void as of the earlier of such dates, but may be renewed
               by executing a new waiver which meets the requirement of
               Subsection (b).

               In the event of the Participant's death on or subsequent to the
               indicated dates and prior to the submission of a new waiver, the
               Protected Spouse shall be entitled to 50% of any such Account.

               The designation of a Beneficiary other than the Protected Spouse
               to receive the balance of benefits payable remains valid after
               the earlier of the dates described above.

               Any waiver prior to the first day of the Plan Year during which
               such Participant attains age 35 which is made by a Participant
               whose employment was terminated but who is subsequently
               reemployed is not revoked by this rule at any time but applies
               solely to benefits accrued before the date of termination.

          (d)  The Committee shall provide to Participants within the Applicable
               Period notice of the availability of any election which results
               in a waiver of any death benefit payable to the Protected Spouse.
               Such notice shall be in such terms and such manner as would be
               comparable to the notice described in Subsection 7.04(e).

               For purposes of this Subsection, the term Applicable Period
               means, with respect to a Participant, whichever of the following
               periods ends last:

                                                                              37
<PAGE>
 
               (i)    The period beginning with the first day of the Plan Year
                      in which the Participant attains age 32 and ending with
                      the close of the Plan Year preceding the Plan Year in
                      which the Participant attains age 35.

               (ii)   A reasonable period ending after the individual becomes a
                      Participant.

               (iii)  A reasonable period ending after this Section first
                      applies to the Participant.

               (iv)   A reasonable period ending after separation from service
                      in the case of a Participant who separates before
                      attaining age 35.

                      A reasonable period ending after the events described in
                      Paragraphs (ii), (iii) and (iv) is the end of the two-year
                      period beginning one year prior to the date the applicable
                      event occurs, and ending one year after that date. In the
                      case of a Participant who separates from service before
                      the Plan Year in which age 35 is attained, notice shall be
                      provided within the two-year period beginning one year
                      prior to separation and ending one year after separation.
                      If such Participant thereafter returns to employment with
                      the Company, the Applicable Period for such Participant
                      shall be redetermined.

               (e)    Upon the death of a Participant after his Annuity Starting
                      Date, his Beneficiary shall be entitled to receive the
                      death benefit, if any, as determined by the provisions of
                      the benefit elected in accordance with Section 7.03.

               (f)    Each Participant, upon becoming eligible for participation
                      in the Plan, may designate a primary Beneficiary to
                      receive the benefits payable in the event of his death,
                      or, absent the applicability of a survivor annuity, may
                      designate a secondary Beneficiary to receive any benefits
                      payable in the event of the death of the primary
                      Beneficiary. If a Participant designates a primary
                      Beneficiary but not a secondary Beneficiary or if any such
                      secondary Beneficiary dies, the Beneficiary last in
                      receipt of or entitled to any benefit shall have the right
                      to designate a successor Beneficiary to receive any
                      benefits payable in the event of his death. In the absence
                      of any such designation, benefits payable upon the death
                      of the last living Beneficiary 

                                                                              38
<PAGE>
 
                      shall be paid in a lump sum to such Beneficiary's estate.
                      A Participant may change his Beneficiary designation at
                      any time. All Beneficiary designations and changes shall
                      be made on an appropriate form and filed with the
                      Committee. If the primary Beneficiary designated by the
                      Participant is anyone other than the Participant's
                      Protected Spouse, such designation must include the
                      written acknowledgment and consent of such spouse and be
                      witnessed by a Plan representative or a notary public, to
                      the extent required by law and the Committee. Such consent
                      will be limited to a specific alternate Beneficiary and
                      any change in such alternate Beneficiary will require a
                      new spousal consent.

6.04      UPON OTHER TERMINATION OF EMPLOYMENT

          (a)  Upon a Participant's termination of employment for reasons other
               than Retirement, Disability or death, the following provisions
               shall be applicable:

               (i)    Such Participant shall have a 100% vested interest in his
                      Elective Deferral Contribution, Voluntary Contribution,
                      Rollover, Transfer, Qualified Matching Contribution and
                      Qualified Nonelective Contribution Accounts.

               (ii)   Such Participant's vested interest in his Matching
                      Contribution and Regular Contribution Accounts shall,
                      subject to Subsection 6.05(a), be determined in accordance
                      with the following schedule on the basis of such
                      Participant's full Years of Service .

                          NUMBER OF YEARS          PERCENTAGE OF ACCOUNT

                      Less than 1 full year                 0%

                           1 full year                     20%

                          2 full years                     40%

                          3 full years                     60%

                          4 full years                     80% 

                                                                              39
<PAGE>
 
                          5 or more full years             100%

          (b)  The portion of a Participant's Account which is not vested shall
               be forfeited on the earlier of the date on which the Participant
               receives a distribution of his vested benefits or the date on
               which such Participant incurs five consecutive Breaks-in-Service,
               but in no event shall such forfeiture occur earlier than the
               Anniversary Date next following the date on which the Participant
               terminated employment. If a Participant does not have a vested
               interest in his Account, he shall be deemed to have received an
               immediate distribution as of the Anniversary Date next following
               the date on which such Participant terminated employment.

               That portion of the Participant's

               (i)  Matching Contribution Account which is not vested shall be
                    reallocated as an Additional Matching Contribution in
                    accordance with Subsection 3.03(a).

               (ii) Regular Contribution Account which is not vested shall be
                    reallocated as in accordance with Subsection 3.03(c) and
                    Article 11.

          (c)  If a withdrawal in accordance with Article 12 is made when a
               Participant has less than a 100% vested interest in his Matching
               or Regular Contribution Accounts, a separate Matching and/or
               Regular Contribution Account, whichever is applicable, will be
               established for the Participant as of the time of the withdrawal.
               At any relevant time the Participant's vested interest in such
               separate account will be equal to an amount ("X") determined by
               the formula:

                                 X = P [AB + (R x D)] - (R x D)

               For purposes of applying the formula, "P" is the vested
               percentage at the relevant time, "AB" is the applicable account
               balance at the relevant time, "D" is the amount of the withdrawal
               and "R" is the ratio of the account balance at the relevant time
               to the account balance after the withdrawal.

6.05      REEMPLOYMENT AND REPAYMENT OF BENEFITS

                                                                              40
<PAGE>
 
          (a)  If a Participant is reemployed by the Employer prior to incurring
               five consecutive Breaks-in-Service, the dollar amount which was
               subject to forfeiture in accordance with Subsection 6.04(b) will
               be restored to the Participant's Account if the Participant
               repays the amount distributed, if any, from Elective Deferral
               Contribution, Matching Contribution, Regular Contribution,
               Qualified Matching Contribution and Qualified Nonelective
               Contribution Accounts. Such amounts must be repaid to the Trust
               Fund in a lump sum within five years from the date such
               Participant resumes his employment with the Employer. If a
               Participant who is deemed to receive a distribution pursuant to
               Subsection 6.04(b) is reemployed by the Employer prior to
               incurring five consecutive Breaks-in-Service, the dollar amount
               which was subject to forfeiture in accordance with such
               Subsection will be restored to the Participant's Account. The
               funds required for the restoration of such Account may, as
               determined by the Committee, be paid from forfeitures, Company
               Regular Contributions, or investment gains of the Trust Fund
               attributable to the Regular Contribution Accounts of all
               Participants.

               Such repaid amounts shall be credited to the Participant's
               Accounts as determined by the Committee, taking into account the
               applicable vesting schedules, amounts subject to special tax
               treatment and withdrawal rules. Additional Accounts will be
               established, if required, to accommodate these objectives.
               Amounts repaid and restored in accordance with this Subsection
               will not be treated as annual additions for purposes of Section
               4.03.

          (b)  Notwithstanding the above, no restoration shall be made to a
               Participant's Account and no repayment will be permitted with
               respect to funds accumulated prior to reemployment in the case of

               (i)  any Participant who was fully vested, or

               (ii) any Participant who is reemployed after incurring five
                    consecutive Breaks-in-Service.

                                                                              41
<PAGE>
 
                                   ARTICLE 7

                           DISTRIBUTION OF BENEFITS


7.01      CLAIM PROCEDURE FOR BENEFITS

          (a)  Any request for specific information with respect to benefits
               under the Plan must be made to the Committee in writing by a
               Participant or his Beneficiary. Oral communications will not be
               recognized as a formal request or claim for benefits.

          (b)  The Committee shall provide adequate notice in writing to any
               Participant or Beneficiary whose claim for benefits under the
               Plan has been denied, (i) setting forth the specific reasons for
               such denial; specific references to pertinent plan provisions; a
               description of any material and information which had been
               requested but not received by the Committee; and, (ii) advising
               such Participant or Beneficiary that any appeal of such adverse
               determination must be in writing to the Committee, within such
               period of time designated by the Committee but, until changed,
               not more than 60 days after receipt of such notification, and
               must include a full description of the pertinent issues and basis
               of claim.

          (c)  If the Participant or Beneficiary fails to appeal such action to
               the Committee in writing within the prescribed period of time,
               the Committee's adverse determination shall be final.

          (d)  If an appeal is filed with the Committee, the Participant or
               Beneficiary shall submit such issues he feels are pertinent and
               the Committee shall re-examine all facts, make a final
               determination as to whether the denial of benefits is justified
               under the circumstances, and advise the Participant or
               Beneficiary in writing of its decision and the specific reasons
               on which such decision was based, within 60 days of receipt of
               such written request, unless special circumstances require a
               reasonable extension of such 60-day period.

7.02      COMMENCEMENT OF BENEFITS

          The following provisions shall be applicable for determining when
          distribution of benefits shall be made. These provisions are intended
          to conform to the requirements of Section 401(a)(9) of the Code,
          including the minimum distribution incidental benefit proposed
          Treasury Regulation 1.401(a)(9)-2, 

                                                                              42
<PAGE>
 
          and shall be construed accordingly.

          (a)  Unless otherwise provided in Subsection (c), in the event of
               termination of employment, benefits which total $3,500 or less
               will commence as soon as administratively feasible following such
               termination.

          (b)  Unless otherwise provided in this Section, in the event of
               termination of employment, benefits which total more than $3,500
               will commence as soon as administratively feasible following such
               termination, provided that, if the Participant has not attained
               his Normal Retirement Date, the Participant consents to such
               distribution within his Election Period. If a Participant had
               funds transferred without the required spousal consent, directly
               or indirectly, from a plan subject to Code Section 412, any
               distribution of benefits attributable to such transferred funds,
               if more than $3,500, to the Protected Spouse as Beneficiary prior
               to the date the Participant would have attained his Normal
               Retirement Date will require the written acknowledgment and
               irrevocable consent of such spouse within 90 days of the Annuity
               Starting Date.

               Notwithstanding the above, no consent to a distribution prior to
               the date the Participant attained or would have attained his
               Normal Retirement Date shall be valid until after written
               notification of the right to defer is received by the Participant
               or Protected Spouse, if applicable. The Committee shall provide
               such written notification of the right to defer any benefit
               payable no less than 30 days nor more than 90 days before the
               Annuity Starting Date.

               If a Participant does not consent to the distribution at the time
               specified above and fails to elect deferral in accordance with
               Subsection (d), benefits will commence as of the 60th day
               following the last day of the Plan Year during which the
               Participant's Normal Retirement Date occurs.

               If the Participant's Protected Spouse as Beneficiary does not
               consent to the distribution of a Participant's transferred funds
               at the time specified above, and if such funds exceed $3,500,
               benefits attributable to such transferred funds will commence as
               of the 60th day following the last day of the Plan Year during
               which the Participant's Normal Retirement Date would have
               occurred.

          (c)  The amount of any benefit payable will be determined as of the 

                                                                              43
<PAGE>
 
               Valuation Date preceding the date such benefit is processed,
               adjusted to reflect intervening contributions and withdrawals but
               not investment experience.

               If the amount of any payment under this Section would adversely
               affect the Trust Fund by forcing the premature liquidation of
               assets, such payment may be delayed until the timely and orderly
               liquidation of investments can be accomplished, but in no event
               later than the 60th day following the last day of the Plan Year
               during which occurs the latest of

               (i)  the date a Participant attains the earlier of his Normal
                    Retirement Date or age 65;

               (ii) the tenth anniversary of the year during which the
                    Participant commenced participation in the Plan; or

               (iii) the date the Participant terminates his employment.

               If the amount of any payment under this Section would adversely
               affect the Trust Fund by permitting former Participants to enter
               into direct competition with the Company, such payment will be
               delayed until the 60th day after the end of the Plan Year during
               which the Participant's Normal Retirement Date occurs.

               If the amount of any payment under this Section cannot be
               ascertained by the applicable commencement date, payment shall be
               made no later than 60 days after the earliest date on which the
               amount of such payment can be ascertained.

          (d)  A Participant who terminates employment may elect that benefit
               payments commence at a date later than specified in Subsection
               (b) by submitting a signed, written statement describing the
               benefit and the date on which the payment of such benefit shall
               commence, provided such date is not later than the April 1
               following the calendar year during which the Participant attains
               age 70-12 or such later date as may be promulgated by the
               internal Revenue Service.

          (d)  Effective for Plan Years beginning [after December 31, 1984 but]
               before January 1, 1989, distribution of benefits to a 5% owner,
               within the meaning of Section 416(i)(1)(B)(i) of the Code, must
               commence not later than the April I following the calendar year
               in which the Participant attains age 70-1/2, or such later date
               as 

                                                                              44
<PAGE>
 
               promulgated by the Internal Revenue Service, whether or not the
               Participant terminates employment in that year and whether or not
               the Participant applies for benefit payment.

               Effective for Plan Years beginning after December 31, 1988,
               distribution of benefits must commence not later than the April 1
               following the calendar year in which the Participant attains age
               70-1/2, or such later date as promulgated by the Internal Revenue
               Service, whether or not the Participant terminates employment in
               that year and whether or not the Participant applies for benefit
               payment.

          (e)  Distribution of benefits must commence not later than the April 1
               following the calendar year in which the Participant attains age
               70-1/2, or such later date as promulgated by the Internal Revenue
               Service, whether or not the Participant terminates employment in
               that year and whether or not the Participant applies for benefit
               payment.

               The foregoing shall not apply to a Participant (i) who attains
               age 70-1/2 before January 1, 1988 unless such Participant was or
               becomes a 5% owner, within the meaning of Section 416(i)(1)(B)(i)
               of the Code, at any time during the Plan Year ending with or
               within the calendar year in which he attains age 66-1/2 or any
               subsequent Plan Year, or (ii) who had made a valid election under
               Section 242(b) of the Tax Equity and Fiscal Responsibility Act of
               1982 (TEFRA) to commence his benefits at a later date.

          (f)  If the designated Beneficiary is,

               (i)  the Participant's spouse, such spouse may elect that benefit
                    payments commence at a date later than specified in
                    Subsection (b) by submitting a signed written statement
                    describing the benefit and the date on which the payment of
                    such benefit shall commence, provided such date is not later
                    than the latest of (A) December 31 of the calendar year in
                    which the Participant dies, (B) December 31 of the calendar
                    year during which the Participant would have attained age 
                    70-1/2, or (C) such later date as may be promulgated by the
                    Internal Revenue Service.

                    If such spouse dies prior to the commencement of benefits,
                    and if the distribution of any death benefit payable to the
                    spouse's Beneficiary is made in a form that may extend
                    beyond the December 31 of the calendar year during which the
                    fifth 

                                                                              45
<PAGE>
 
                    anniversary of such spouse's death occurs, such distribution
                    must commence no later than the December 31 of the calendar
                    year immediately following the date of such spouse's death
                    or such later date as may be promulgated by the Internal
                    Revenue Service.

               (ii) other than the Participant's spouse, and the death benefit
                    payable is made in a form that may extend beyond the
                    December 31 of the calendar year during which the fifth
                    anniversary of such Participant's death occurs, such
                    distribution must commence no later than the December 31 of
                    the calendar year immediately following the date of such
                    Participant's death or such later date as may be promulgated
                    by the Internal Revenue Service.

          (g)  If a Participant is in receipt of benefits from the Company's
               insured long-term disability program, if applicable, payment of
               the Participant's Elective Deferral Contribution, Matching
               Contribution, Regular Contribution, Transfer, Qualified Matching
               Contribution and Qualified Nonelective Contribution Accounts
               shall be deferred to the first day of the month in which such
               Participant is no longer eligible to receive such benefits or, if
               earlier, the 60th day following the last day of the Plan Year
               during which the Participant's Normal Retirement Date occurs,
               provided the benefits payable under the long-term disability
               program would otherwise be reduced by the benefits payable under
               the Plan.

7.03      METHOD AND FORM OF PAYMENT OF BENEFITS

          The following provisions shall be applicable for determining the
          method and form of payment of all benefits. These provisions are
          intended to conform to the requirements of Section 401(a)(9) of the
          Code, including the minimum distribution incidental benefit proposed
          Treasury Regulation 1.401(a)(9)-2, and shall be construed accordingly.

          (a)  Subject to Section 7.02, any benefit payable to a Participant who
               has terminated employment or Beneficiary which in total is $3,500
               or less will be distributed in a lump sum.

          (b)  Subject to Section 7.02, any benefit payable to a Participant who
               has terminated employment which is more than $3,500 will be
               distributed at the Participant's election as follows:

                                                                              46
<PAGE>
 
               (i)  All or any portion of such amount may be distributed in a
                    lump sum, subject to the provisions below.

               (ii) The balance, if any, may be used to purchase an immediate or
                    deferred annuity in accordance with the provisions of
                    Subsections (e), (f) and (g).

               Unless otherwise provided in Subsection (g), in the absence of an
               election by the Participant, benefits will be distributed in a
               lump sum. If such benefits are deferred in accordance with
               Section 7.02, the provisions of Subsection (h) will be
               applicable.

          (c)  Subject to Section 7.02, if a Participant's benefits are required
               to commence in accordance with Subsection 7.02(d) or (e), such
               Participant shall make an irrevocable election as to the optional
               form of payment. Such benefit shall reflect the Participant's
               elections regarding Beneficiary and recalculation of life
               expectancies in accordance with regulations under Code Section
               401(a)(9). A Participant whose Account includes funds transferred
               without the required spousal consent, directly or indirectly,
               from a plan subject to Code Section 412, must elect to
               recalculate life expectancies unless his spouse consents to waive
               the Qualified Annuity. The options available will include the
               options available under Subsection (f), with lifetime option
               benefits determined using the rules provided by regulations under
               Code Section 401(a)(9) and will be payable through the purchase
               of an annuity contract. Upon subsequent termination of
               employment, the optional form previously elected will remain in
               effect. In lieu of the options available under Subsection (f),
               the Participant may elect to have the value of his Account each
               year payable in a lump sum or to have the minimum amount required
               to be distributed each year under Code Section 401(a)(9) payable
               directly from the Trust Fund with the remaining balance payable
               in a lump sum upon termination of employment.

               In the absence of an election by the Participant, the form of
               payment shall irrevocably be the minimum amount required to be
               distributed each year under Code Section 401(a)(9) payable
               directly from the Trust Fund with the remaining balance payable
               in a lump sum upon such Participant's termination of employment
               and life expectancies shall not be recalculated. If the
               Participant's Account includes funds transferred without the
               required spousal consent, directly or indirectly, from a plan
               subject to Code Section 412, the form of payment shall
               irrevocably be a Qualified Annuity and life expectancies shall be
               
                                                                              47
<PAGE>
 
               recalculated.

          (d)  Subject to Section 7.02 and before the Participant's Annuity
               Starting Date, any benefit payable to a Participant's Beneficiary
               other than the Participant's Protected Spouse which is more than
               $3,500 may be distributed in a lump sum or used to purchase an
               immediate annuity in accordance with the provisions of
               Subsections (e) and (f), as elected by the Participant while in
               the employ of the Company. In the absence of such an election by
               the Participant, or if the Participant's Protected Spouse is the
               Beneficiary, such Beneficiary may make the election.

               In the absence of an election by the Beneficiary, benefits will
               be payable in a lump sum unless the Protected Spouse is the
               Beneficiary and the Participant had funds transferred without the
               required spousal consent, directly or indirectly, to the Plan
               from a plan subject to Section 412 of the Code, in which case,
               benefits will be payable to the Protected Spouse in the form of a
               life annuity.

          (e)  Any benefit payable as an annuity will be distributed (i) by the
               purchase of a nontransferable single premium annuity contract,
               including an annuity purchased under a group annuity contract, on
               behalf of a Participant or Beneficiary from an insurance company,
               provided at least $3,500 is available for the purchase of the
               annuity, or (ii) directly from the Trust Fund.

               Any annuity contract purchased and distributed to a Participant
               or Beneficiary shall comply with the requirement of this Plan.

               In the absence of a requirement or an election indicating the
               type of annuity preferred, a deferred annuity will be provided
               upon the Participant's termination of employment unless the
               Participant had attained his Normal Retirement Date, in which
               event an immediate annuity shall be provided. If the payment of
               benefits to a Participant is deferred in accordance with
               Subsection 7.02(g), a deferred annuity will be provided on behalf
               of such Participant.

          (f)  The annuity options available include the Life, Joint and 50% or
               100% Survivor, 15 or 20 Year Certain and Continuous, and 10, 15
               or 20 Year Certain Installments.

               The election of the annuity option under the above provisions
               shall be at the discretion of the Participant or his Beneficiary
               provided that no 

                                                                              48
<PAGE>
 
               method shall be permitted which would (i) result in the benefits
               being payable over a period extending beyond the life of such
               Participant or the lives of such Participant and his Beneficiary
               or life expectancy of such Participant or the life expectancy of
               such Participant and his Beneficiary; or (ii) distribute any
               remaining balance, in the event of a Participant's death after
               the commencement of his benefits, less rapidly than the method of
               distribution in effect prior to his death.

               In no event may the Participant or Beneficiary change any annuity
               option subsequent to the Annuity Starting Date.

          (g)   Subject to Section 7.04,

               (i)    if a Participant elects to receive his benefits in the
                      form of a life annuity, such benefits shall be distributed
                      under a Qualified Annuity unless the Participant elects to
                      receive his retirement income under any other optional
                      form of distribution as made available to such
                      Participant.

               (ii)   if a Participant has had funds transferred without the
                      required spousal consent, directly or indirectly, from a
                      plan subject to Code Section 412 and the portion of the
                      Participant's Account attributable to such transferred
                      funds is more than $3,500, such funds will be distributed
                      in the form of a Qualified Annuity unless the Participant
                      elects to receive his retirement income under any other
                      optional form of distribution as made available to such
                      Participant.

               (iii)  the Participant shall have the right to elect, revoke or
                      change any election under this Subsection at any time
                      during his Election Period.

          (h)  Any benefits payable under this Article may be paid in cash,
               securities, or such other assets of the Trust Fund as the
               Committee may direct.

               The distribution of a lump sum payment and/or annuity contract to
               the Participant or his Beneficiary will constitute the complete
               discharge of all obligations of the Plan.

                                                                              49
<PAGE>
 
7.04      SPOUSAL CONSENT REQUIREMENTS WITH RESPECT TO PARTICIPANT ELECTIONS

          (a)  If a Participant is married and has elected to receive his
               benefits in the form of a life annuity, any election by such
               Participant to commence a benefit payment in a form other than a
               Qualified Annuity at any time will require the written
               acknowledgment and irrevocable consent of the Protected Spouse as
               witnessed by a Plan representative or a notary public during the
               Election Period.

          (b)  If a Participant is married and has had funds transferred without
               the required spousal consent, directly or indirectly, to the Plan
               from a plan subject to Section 412 of the Code, any election by
               such Participant to commence a benefit payment in a form other
               than a Qualified Annuity at any time, will require the written
               acknowledgment and irrevocable consent of the Protected Spouse as
               witnessed by a Plan representative or a notary public during the
               Election Period.

               Notwithstanding the above, if such transferred funds are
               accounted for separately, the above consent requirement will only
               apply to payments attributable to such funds and then only if the
               value of such funds at the Annuity Starting Date exceeds $3,500.

          (c)  Any spousal consent will be limited to a specific alternate
               Beneficiary and form of payment and any change in such
               Beneficiary or form will require a new spousal consent.

          (d)  If it is established to the satisfaction of the Committee that
               there is no spouse because the spouse cannot be located or such
               other circumstances as may be promulgated by the Internal Revenue
               Service or established by law, such consent will not be required.
               Spousal consent may additionally be required at the Committee's
               request.

          (e)  Notwithstanding the above, no consent to a distribution or
               election of an optional form shall be valid until written
               notification of the provisions of this Section and Subsection
               7.03(g) is received by the Participant. The Committee shall
               provide such written notification no less than 30 days nor more
               than 90 days before the Annuity Starting Date.

               Such notice shall contain a written explanation of

               (i)    the terms and conditions of a Qualified Annuity;

                                                                              50
<PAGE>
 
               (ii)   the Participant's right to make and the effect of an
                      election to waive the Qualified Annuity form of benefit;

               (iii)  the rights of the Protected Spouse;

               (iv)   the right to make, and the effect of, a revocation of a
                      previous election to waive the Qualified Annuity; and

               (v)    a description of the optional forms available under
                      Subsection 7.03(f).

7.05      DISPOSITION OF UNCLAIMED BENEFITS

          In the event that any check or notice with respect to the payment of
          benefits under the Plan remains outstanding at the expiration of six
          months from the date of mailing of such check to the last known
          address of the payee, the Committee shall notify the Trustee to stop
          payment of all such outstanding checks and to suspend the issuance of
          any further checks, if any, to such payee. If, during the three-year
          period (or such other period as specified in the Trust Agreement) from
          the date of mailing of the first such check or of notice that a
          benefit is due under the Plan, the Committee cannot establish contact
          with the payee by taking such action as it deems appropriate and the
          payee does not make contact with the Committee, the remaining benefits
          shall be forfeited and used to reduce the Company's contributions in
          accordance with Section 3.03. In the event the payee is located
          subsequent to the date the benefits were forfeited, the dollar amount
          of such benefits shall be restored in accordance with the provisions
          of Article 6.

7.06      NON-ASSIGNABILITY

          No benefit under the Plan shall be subject in any manner to
          anticipation, alienation, sale, transfer, assignment, pledge,
          encumbrance or charge, and any such action shall be void for all
          purposes of the Plan. No benefit shall in any manner be subject to the
          debts, contracts, liabilities, engagements or torts of any person, nor
          shall it be subject to attachments or other legal process for or
          against any person, except with respect to a Qualified Domestic
          Relations Order and in such other instances and to such extent as may
          be required by law and except as provided in Article 13.

7.07      SUBSTITUTE PAYEE

                                                                              51
<PAGE>
 
          If a Participant or Beneficiary entitled to receive any benefits
          hereunder is in his minority or is, in the judgment of the Committee,
          legally, physically, or mentally incapable of personally receiving and
          receipting any distribution, the Committee may instruct the Trustee to
          make distributions to his legally appointed guardian.

7.08      SATISFACTION OF LIABILITY

          After all benefits have been distributed in full to a Participant or
          to his Beneficiary, all liability to such Participant or to his
          Beneficiary shall cease.

7.09      DIRECT ROLLOVER TO ELIGIBLE RETIREMENT PLANS

          (a)  Notwithstanding any provisions of the Plan to the contrary that
               would otherwise limit a Distributee's election under this
               Section, a Distributee may elect, at the time and in the manner
               prescribed by the Committee, to have any portion of an Eligible
               Rollover Distribution paid directly to an Eligible Retirement
               Plan specified by the Distributee in a Direct Rollover.

          (B)  DEFINITIONS

               (I)  ELIGIBLE ROLLOVER DISTRIBUTION

                    An Eligible Rollover Distribution is any distribution of all
                    or any portion of the balance to the credit of the
                    Distributee, except that an Eligible Rollover Distribution
                    does not include: (A) any distribution that is one of a
                    series of substantially equal periodic payments (not less
                    frequently than annually) made for the life (or life
                    expectancy) of the Distributee or the joint lives (or joint
                    life expectancies) of the Distributee and the Distributee's
                    designated Beneficiary, or for a specified period of ten
                    years of more; (B) any distribution to the extent such
                    distribution is required under Section 401 (a)(9) of the
                    Code; and (C) the portion of any distribution that is not
                    includable in gross income (determined without regard to the
                    exclusion for net unrealized appreciation with respect to
                    Employer securities).

               (II) ELIGIBLE RETIREMENT PLAN

                    An Eligible Retirement Plan is an individual retirement
                    account described in Section 408(a) of the Code, an
                    individual retirement annuity described in Section 408(b) of
                    the Code, an 

                                                                              52
<PAGE>
 
                     annuity plan described in Section 403(a) of the Code, or a
                     qualified trust described in Section 401 (a) of the Code,
                     that accepts the Distributee's Eligible Rollover
                     Distribution. However, in the case of an Eligible Rollover
                     Distribution to the surviving spouse, an Eligible
                     Retirement Plan is an individual retirement account or
                     individual retirement annuity.

               (III) DISTRIBUTEE

                     A Distributee includes an Employee or former Employee. In
                     addition, the Employee's or former Employee's surviving
                     spouse and the Employee's or former Employee's spouse or
                     former spouse who is the alternate payee under a Qualified
                     Domestic Relations Order, are Distributees with regard to
                     the interest of the spouse or former spouse.

               (IV)  DIRECT ROLLOVER

                     A Direct Rollover is a payment by the Plan to the Eligible
                     Retirement Plan specified by the Distributee.

7.10      WAIVER OF 30 DAY NOTICE REQUIREMENT

          Notwithstanding any provisions of the Plan to the contrary, if a
          distribution is one to which Sections 401(a)(11) and 417 of the Code
          do not apply, such distribution may commence less than 30 days after
          the notice required under Section 1.411(a)-11(c) of the Treasury
          Regulations is given, provided that:

          (a)  the Committee clearly informs the Participant that the
               Participant has a right to a period of at least 30 days after
               receiving the notice to consider the decision of whether or not
               to elect a distribution (and, if applicable, a particular
               distribution option), and

          (b)  the Participant, after receiving the notice, affirmatively elects
               a distribution.

                                                                              53
<PAGE>
 
                                   ARTICLE 8

                          ADMINISTRATION OF THE PLAN


8.01  ASSIGNMENT OF ADMINISTRATIVE AUTHORITY

      The Board of Directors shall appoint a Committee to administer the Plan.
      The Committee may consist of directors, officers, Employees, or any other
      individuals, who, upon acceptance of such appointment, shall serve at the
      pleasure of the Board of Directors. Any member may resign by delivering
      his written resignation to the Board of Directors and to the Committee.
      Vacancies in the Committee arising from resignation, death or removal
      shall be filled by the Board of Directors. The Board of Directors shall
      also appoint the Trustee and may appoint an investment manager.

8.02  ORGANIZATION AND OPERATION OF THE COMMITTEE

      (a)  The Committee shall act, in carrying out its duties and
           responsibilities, in the interest of the Participants and
           Beneficiaries with the care, skill, prudence, and diligence under the
           circumstances then prevailing that a prudent man, acting in a like
           capacity and familiar with such matters, would use in the conduct of
           an enterprise of like character and aims.

      (b)  The Committee shall act by a majority of its members unless unanimous
           consent is required by the Plan or by unanimous approval of its
           members if there are two or less members in office at the time. In
           the event of a Committee deadlock, the Committee shall determine the
           method for resolving such deadlock. If there are two or more
           Committee members, no member shall act upon any question pertaining
           solely to himself, and the other member or members shall make any
           determination required by the Plan in respect thereof.

      (c)  The Committee may authorize any one or more of its members to execute
           documents on behalf of the Committee and shall notify the Trustee in
           writing of such action and the name or names of the member or members
           so designated.

      (d)  The Committee may, by unanimous consent, delegate specific authority
           and responsibilities to one or more of its members. The member or
           members so designated shall be solely liable, jointly and severally,
           for their acts or omissions with respect to such delegated authority
           and responsibilities. Members not so designated, except as 
<PAGE>
 
           provided under Subsection 8.06(b), shall be relieved from liability
           for any act or omission resulting from such delegation.

      (e)  The Committee shall endeavor not to engage in any prohibited
           transactions, as specified in the Employee Retirement Income Security
           Act of 1974, or any successor act. However, any member of the
           Committee who is a Participant or Beneficiary shall not be precluded
           from receiving benefits payable under the Plan.

8.03  AUTHORITY AND RESPONSIBILITY

      The Committee and its delegates shall have full discretionary authority
      and responsibility for administration of the Plan. Such authority and
      responsibility shall include, but shall not be limited to, the following
      areas.

      (a)  Appointment of qualified accountants, consultants, administrators,
           counsel or other persons it deems necessary or advisable, who shall
           serve the Committee as advisors only and shall not exercise any
           discretionary authority, responsibility or control with respect to
           the management or administration of the Plan.

           Any action of the Committee on the basis of advice, opinion, reports,
           etc. furnished by such qualified accountants, consultants,
           administrators and counsel shall be the sole responsibility of the
           Committee.

           Members of the Committee shall not be precluded from serving the
           Committee in any other capacity, provided any compensation paid for
           such services is reasonable.

      (b)  Determination of eligibility to participate and all benefits, and
           resolution of all questions arising from the administration,
           interpretation and application of the Plan, including the
           determination of the validity of any Qualified Domestic Relations
           Order in accordance with Section 8.09.

      (c)  Notification to the Trustee of all benefits payable under the Plan
           and the manner in which such benefits are to be paid.

      (d)  Adoption of forms and regulations for the administration of the Plan.

      (e)  Remedy of any inequity resulting from incorrect information received
           or communicated, or of administrative error.
<PAGE>
 
      (f)  Assurance that its members, the Trustee and other persons who handle
           funds or other property of the Trust Fund are bonded as required by
           law.

      (g)  Settlement or compromise of any claims or debts arising from the
           operation of the Plan and the commencement of any legal actions or
           administrative proceeding.

      (h)  Direction to the Trustee as to specific investments which, under the
           terms of the Trust Agreement, may be made only upon written direction
           of the Committee or which are made in accordance with specific
           provisions of the Plan, such as annuity or group investment
           contracts, loans to Participants, or earmarked investments selected
           by Participants.

      (i)  Action as agent for the service of legal process.

      (j)  Communication regarding the liquidity needs of the Plan so that
           investment discretion can be exercised to effect specific objectives.

8.04  RECORDS AND REPORTS

      (a)  The Committee shall keep a record of its proceedings and acts and
           shall keep books of account, records and other data necessary for the
           proper administration of the Plan.

      (b)  The Committee shall make its records available for examination by the
           Employer, or any Participant or Beneficiary during business hours at
           the principal place of business of the Company. However, a
           Participant or Beneficiary may examine only records pertaining
           exclusively to himself and such other records specified by law.

      (c)  The Committee shall make available to any Participant or Beneficiary
           any material required by law without cost. The Committee may, upon
           written request by any Participant or Beneficiary, provide copies of
           such material as it deems appropriate and shall furnish copies of
           such material required by law. The Participant or Beneficiary may be
           required to pay the reasonable cost as determined by the Committee of
           preparing and furnishing such material or the cost as prescribed by
           law.

                                                                              56
<PAGE>
 
8.05  REQUIRED INFORMATION

      The Company and Participants or Beneficiaries entitled to benefits shall
      furnish forms, including but not limited to annuity applications, and any
      information or evidence, as requested by the Committee for the proper
      administration of the Plan. Failure on the part of any Participant or
      Beneficiary to comply with such request within a reasonable period of time
      shall be sufficient grounds for delay in the payment of benefits until the
      information or evidence requested is received.

8.06  FIDUCIARY LIABILITY

      (a)  A member of the Committee who breaches the responsibilities,
           obligations, or duties imposed by law shall be liable to the Plan for
           any losses resulting from such breach.

      (b)  A member of the Committee shall be liable for a breach of fiduciary
           responsibility by another Committee member or Trustee, with respect
           to the Plan or Trust Fund, under the following circumstances.

           (i)   The member knowingly participates in or undertakes to conceal
                 an act or omission of another member of the Committee or
                 Trustee, with knowledge that the act or omission is such a
                 breach.

           (ii)  If the member's failure to comply with Subsection 8.02(a) has
                 enabled another member or Trustee to commit such a breach.

           (iii) The member has knowledge of such a breach by another member or
                 Trustee and does not make reasonable efforts under the
                 circumstances to remedy the breach.

8.07  PAYMENT OF EXPENSES

      Those members of the Committee who are full-time paid employees of the
      Company shall serve without compensation. The expenses of the Committee,
      including reasonable compensation as may be agreed upon in writing between
      the Company and the Committee for members of the Committee who are not
      full-time employees of the Company, shall be deemed administrative
      expenses payable in accordance with Article 3.

                                                                              57
<PAGE>
 
8.08  INDEMNIFICATION

      The Company shall indemnify members of the Committee against personal
      financial loss resulting from liability incurred in the administration of
      the Plan, unless such liability and loss were caused by such individual's
      gross negligence or willful misconduct.

8.09  QUALIFIED DOMESTIC RELATIONS ORDERS

      (A)  QUALIFIED DOMESTIC RELATIONS ORDER

           (i)  A Qualified Domestic Relations Order (hereinafter referred to as
                "QDRO") is a Domestic Relations Order which creates or
                recognizes the existence of an Alternate Payee's right to, or
                assigns to an Alternate Payee the right to, receive all or a
                portion of the benefits payable with respect to a Participant
                under the Plan, and which the Committee has determined meets the
                requirements of Paragraphs (ii) and (iii).

          (ii)  A Domestic Relations Order meets the requirements of a QDRO
                only if the order clearly specifies

                (A)  the name and the last known mailing address (if any) of the
                     Participant and the name and mailing address of each
                     Alternate Payee covered by the order;

                (B)  the amount or percentage of the Participant's benefits to
                     be paid by the Plan to each such Alternate Payee, or the
                     manner in which such amount or percentage is to be
                     determined;

                (C)  the number of payments or period to which such order
                     applies; and

                (D)  that the order applies to this Plan.

          (iii) A Domestic Relations Order meets the requirements of a QDRO only
                if the order

                (A)  does not require the Plan to provide any type or form of
                     benefits, or any option, not otherwise provided under the
                     Plan;

                                                                              58
<PAGE>
 
                (B)  does not require the Plan to provide increased benefits
                     (determined on the basis of actuarial value); and

                (C)  does not require the payment of benefits to an Alternate
                     Payee which are required to be paid to another Alternate
                     Payee under another Domestic Relations Order previously
                     determined to be a QDRO.

          (iv)  In the case of any payment before a Participant has separated
                from service, a QDRO shall not be treated as failing to meet the
                requirements of Paragraph (iii)(A) above solely because the
                order requires the payment of benefits to an Alternate Payee

                (A)  on or after the date on which the Participant attains (or
                     would have attained) the Earliest Retirement Age;

                (B)  as if the Participant had retired on the date such payment
                     is to begin under such order; and

                (C)  in any form in which such benefits may be paid under the
                     Plan to the Participant (other than in the form of a joint
                     and survivor annuity with respect to the Alternate Payee
                     and his or her subsequent spouse).

          (v)   For purposes of Paragraph (iv), Earliest Retirement Age means
                the earlier of

                (A)  the date on which the Participant is entitled to a
                     distribution under the Plan; or

                (B)  the later of (1) the date the Participant attains age 50 or
                     (2) the earliest date on which the Participant could begin
                     receiving benefits under the Plan if such Participant
                     separated from service.

                Notwithstanding any provisions of the Plan to the contrary, for
                purposes of Subparagraph (A) above, a distribution to an
                Alternate Payee may be made prior to the date on which the
                Participant is entitled to a distribution under Section 7.02 or
                Article 12 if requested by the Alternate Payee to the extent
                such distribution is permitted under the QDRO. Nothing in this
                provision shall permit the Participant to receive a distribution
                at a date otherwise not permitted under Section 7.02 or Article

                                                                              59
<PAGE>
 
               12 nor shall it permit the Alternate Payee to receive a form of
               payment not permitted in Section 7.03.

(B)   PROCEDURES

      Upon receipt of a Domestic Relations Order, the Committee shall take, or
      cause to be taken, the following actions:

      (i)   The Committee shall promptly notify the Participant, each Alternate
            Payee covered by the order and each representative for these parties
            of the receipt of the Domestic Relations Order. Such notice shall
            include a copy of the order and these QDRO Procedures for
            determining whether such order is a QDRO.

     (ii)   Once a Domestic Relations Order has been received (A) the affected
            Participant will not be permitted to request a withdrawal or a loan
            from the Plan and (B) no distributions will be made from the Plan to
            the Participant upon a subsequent termination until after the
            payment to the Alternate Payee has been determined, unless the
            Committee determines the order not to be a QDRO.

     (iii)  Within a reasonable period after receipt of a Domestic Relations
            Order, the Committee shall determine whether it is a QDRO and shall
            notify the parties indicated in Paragraph (i) of such determination.
            Such notice shall indicate whether the benefits payable to the
            Alternate Payee in accordance with the QDRO are subject to a
            previously existing QDRO.

     (iv)   Pending the Committee's determination of whether a Domestic
            Relations Order is a QDRO, if payments are due to be paid to the
            Participant, the Committee shall withhold payment and separately
            account for the amounts otherwise payable to the Alternate Payee
            during such period if the order is subsequently determined to be a
            QDRO (hereinafter referred to as the "segregated amounts"). If,
            within the 18-month period beginning with the date the first payment
            would have been required to be made under the Domestic Relations
            Order, the Committee determines the order to be a QDRO, the
            Committee shall pay the segregated amounts, including any interest
            thereon, to the person or persons entitled thereto. If, within such
            18-month period, the Committee determines an order is not a QDRO or
            the Committee fails to reach a decision, the 

                                                                              60
<PAGE>
 
            Committee shall pay the segregated amounts to the Participant. If,
            after the 18-month period, the Committee subsequently determines
            that the order is a QDRO, the Committee shall pay benefits
            subsequent to such determination in accordance with the order. If
            action is taken in accordance with this Subsection (b), the Plan's
            obligation to the Participant and each Alternate Payee shall be
            discharged to the extent of any payment made pursuant to the QDRO.

     (v)    In determining the segregated amount in accordance with Paragraph
            (iv), the Participant's vested interest shall be prorated between
            the Participant and Alternate Payee and the entire amount of any
            nonvested interest or any outstanding Plan loans will be credited to
            the Participant and not taken into consideration in making such
            determination. Any future contributions or loan repayment will be
            credited to the Participant and not the Alternate Payee.

     (vi)   Upon a determination by the Committee that a Domestic Relations
            Order is a QDRO, the Committee shall arrange for benefits to be paid
            to the Alternate Payee in accordance with such order and Sections
            7.02 and 7.03 as if the Participant had terminated employment at
            such time.

     (vii)  If benefits are not immediately distributable to the Alternate
            Payee, such amount shall be separately accounted for until such time
            as the distribution is made. Any amount subject to a QDRO will not
            be available to the Participant under the Plan withdrawal provisions
            nor will it be available as collateral for a Plan loan.

     (viii) The Alternate Payee shall be treated as a Beneficiary for all
            purposes of the Plan. The Alternate Payee will be eligible for the
            same investment election option in accordance with Article 5 as the
            Participant.

The foregoing provisions are effective for QDROs entered into on or after
January 1, 1 985, except that, in the case of a Domestic Relations Order entered
into before January 1, 1985, the Committee (i) may treat such order as a QDRO
even though such order fails to meet the requirements of Subsections (a)(ii) and
(iii) above, and (ii) must treat such order as a QDRO if benefits were being
paid pursuant to such order on January 1, 1 985.

                                                                              61
<PAGE>
 
                                   ARTICLE 9

                           AMENDMENT AND TERMINATION


9.01  AMENDMENT

      (a)  The Plan may be amended or otherwise modified by the Board of
           Directors, or the Committee to the extent authorized in accordance
           with Subsection (c). Copies of any such amendment or modification
           shall be sent to the governing body of each Company. It shall be
           deemed each Company consented to such amendment or modification
           unless its governing body delivers written notice to the contrary to
           the Board of Directors, the Committee and the Trustee within 30 days
           of its receipt of such amendment or modification.

     (b)   No amendment or modification shall

           (i)   permit any part of the Trust Fund, other than such part as is
                 required to pay taxes, administrative expenses and expenses
                 incurred in effectuating such changes, to be used for or
                 diverted to purposes other than the exclusive benefit of the
                 Participants or Beneficiaries and/or persons entitled to
                 benefits under the Plan or permit any portion of the Trust Fund
                 to revert to or become the property of the Company;

          (ii)   have the effect of reducing the Account of any Participant as
                 of the date of such amendment or deprive any Participant or
                 Beneficiary of a benefit accrued and payable; or

          (iii)  eliminate any option which constitutes a valuable right
                 available to a Participant with respect to benefits previously
                 accrued to the extent the Participant satisfied, either before
                 or after the amendment, the conditions for the form of payment
                 except as otherwise permitted by applicable law and
                 regulations.
     (c)   The Committee may amend or modify the Plan in order to bring the
           Plan into compliance with applicable law or regulations, provided
           said amendment or modification does not have a material effect on the
           estimated cost of maintaining the Plan and does not create a new
           class of benefits or entitlements.

                                                                              62
<PAGE>
 
9.02  TERMINATION

      While the Plan and Trust Fund are intended to be permanent, they may be
      terminated at the discretion of the Board of Directors. Written
      notification of such action shall be given to each Company, the Trustee
      and the Committee. Thereafter, no further contributions shall be made to
      the Trust Fund.

9.03  VESTING UPON TERMINATION

      Upon the complete discontinuance of Company contributions or the
      termination or partial termination of the Plan and Trust Fund, the Account
      of each affected Participant shall become fully vested and shall not be
      reduced except

      (a)  for adjustments resulting from a valuation in accordance with Article
           5, which valuation shall also reflect the expenses incurred for
           administration of the Plan and/or Trust Fund after such
           discontinuance or termination date, and all expenses incurred in
           effectuating the complete discontinuance of Company contributions or
           termination or partial termination of the Plan and Trust Fund, such
           as the fees and retainers of the Plan's Trustee, accountant,
           custodian, administrator, consultant, counsel and other specialists
           if such expenses are not paid by the Company;

      (b)  for distributions of benefits by the Trustee to the Participant in
           accordance with the Plan and at the written direction of the
           Committee; and

      (c)  as provided in Section 14.01.

9.04  DISTRIBUTION OF BENEFITS AFTER TERMINATION

      As soon as administratively feasible following the termination of the Plan
      and Trust Fund, the Trustee, as authorized and directed by the Committee,
      shall, provided there is no successor defined contribution plan within the
      meaning of Section 401(k)(10)(A)(i) of the Code, distribute each Account,
      after adjustment in accordance with Subsection 9.03(a), in a manner
      consistent with the provisions of Article 7.

                                                                              63
<PAGE>
 
                                  ARTICLE 10

                            PARTICIPATING COMPANIES


10.01 ADOPTION BY OTHER ENTITIES

      Any corporation or other business entity may, by resolution of its own
      governing body, and with the approval of the Board of Directors, adopt the
      Plan and thereby become a Company. Notwithstanding the adoption of the
      Plan by other entities, the Plan will be administered as a single plan and
      all Plan assets will be available to pay benefits to all Participants
      under the Plan.


10.02 ALTERNATIVE PROVISIONS

      No Company may adopt alternative provisions as to itself or its Employees.

      Upon request of the governing body of a Company, the Board of Directors
      may amend the Plan with respect to the Employees of such Company provided
      that any change will only apply if any inequity resulting from such
      changed Plan provisions is not found to be discriminatory on behalf of
      Highly Compensated Employees.

10.03 RIGHT TO WITHDRAW (PLAN SPINOFF)

      Each Company having adopted the Plan shall have the right as of the last
      day of any month to withdraw from the Plan and/or Trust Agreement by
      delivering to the Board of Directors, the Committee and the Trustee
      written notification from its own governing body of such action and
      setting forth the date as of which the withdrawal shall be effective. The
      date specified in such written notice shall be deemed a Valuation Date.

10.04 PROCEDURE UPON WITHDRAWAL

      (a)  If a Company withdraws from the Plan and Trust Agreement as the
           result of its adoption of a different plan, the Trustee shall
           segregate the portion of the Trust Fund attributable to the Accounts
           of Participants employed solely by such Company.

           As soon as administratively feasible, the Trustee shall transfer the
           segregated assets to the insurance carrier or fiduciary designated by
           the Company as the agency through which the benefits of such

                                                                              64
<PAGE>
 
           successor plan are to be disbursed.

     (b)   If a Company withdraws from the Plan and Trust Agreement as the
     result of its adoption of a resolution to terminate its participation in
     the Plan and to distribute assets to its Employees who are Participants,
     the Trustee shall segregate the portion of the Trust Fund attributable to
     the Accounts of the Participants who are employed solely by such Company,
     and the termination provisions of Section 9.03 and 9.04 shall apply with
     respect to such segregated assets.

                                                                              65
<PAGE>
 
                                 ARTICLE 11

                                 TOP-HEAVY PROVISIONS


11.01 DEFINITION OF TOP-HEAVY AND SUPER TOP-HEAVY

      (a)  The Plan will be Top-Heavy for a Plan Year if, as of the final
           Valuation Date of the preceding Plan Year (or the final Valuation
           Date of the current Plan Year, if such year is the first Plan Year),
           hereinafter referred to as the Determination Date,

           (i)   the aggregate value of the Accounts of all Participants who are
                 Key Employees (as defined in Section 11.02) exceeds 60% of the
                 aggregate value of such Accounts of all Participants and the
                 Plan cannot be aggregated with any other plans which would
                 result in the formation of a non-Top-Heavy aggregation group of
                 plans; or

           (ii)  the Plan is required to be part of an aggregation group of
                 plans and the aggregation group is Top-Heavy. The group will be
                 deemed Top-Heavy if the aggregate value of all defined
                 contribution plan accounts and the value of all defined benefit
                 plan accrued benefits attributable to Key Employees exceeds 60%
                 of such values attributable to all participants of the
                 aggregated plans. Such benefit values and accounts shall be
                 aggregated using the Determination Dates of the individual
                 plans which fall within the same calendar year.

                 For purposes of this Section, aggregation group means all
                 plans, including terminated plans, maintained by the Employer
                 if maintained within the last five years ending on the
                 Determination Date, in which a Key Employee is a participant or
                 which enables any plan in which a Key Employee is a participant
                 to meet the requirements of Section 401 (a)(4) or Section 410
                 of the Code, as well as all other plans maintained by the
                 Employer, provided that inclusion of such other plans in the
                 aggregation group would not prevent the group of plans from
                 continuing to meet the requirements of such sections of the
                 Code.

     (b)   The Plan will be Super Top-Heavy for a Plan Year if the aggregate
           value of all defined contribution plan accounts and the value of all

                                                                              66
<PAGE>
 
           defined benefit plan accrued benefits attributable to all
           Participants who are Key Employees exceeds 90% of such values
           attributable to all Participants in lieu of 60% as stated in
           Subsection (a).

     (c)   For purposes of determining the aggregate value of the benefit values
           and accounts under this Section, distributions, other than rollovers
           or direct transfers to another qualified plan maintained by the
           Employer or rollovers or direct transfers not initiated by the
           Participant, made during the five-year period ending on the
           Determination Date of the plan from which such distributions were
           made, shall be included to the extent such distributions are not
           otherwise reflected in the value of any accrued benefit under a
           defined benefit plan as determined with respect to such plan's
           Determination Date. Such aggregate value shall not include any (i)
           assets rolled over or transferred at the initiation of the
           Participant directly from a qualified plan maintained by a business
           entity other than an Employer to the Plan, (ii) amounts attributable
           to former Key Employees, (iii) amounts attributable to Participants
           not employed during such five-year period, or (iv) amounts
           attributable to deductible employee contributions under former
           Section 219(e)(2) of the Code.

           A Participant's accounts under any defined contribution plan as of
           any Determination Date, other than the Determination Date which falls
           within the first Plan Year, shall not include any Employer
           contributions due and not yet paid as of the Determination Date, if
           the plan under which the account is maintained is not subject to
           Section 412 of the Code.

           Accrued benefit values under defined benefit plans aggregated with
           this Plan shall be determined, subject to the rules set forth in
           Section 416(g)(4)(F)(ii) of the Code, as of the dates of the most
           recent valuations preceding or coincident with such defined benefit
           plans' Determination Dates, in accordance with the interest and
           mortality rate assumptions specified in such defined benefit plans
           for this purpose or, if not specified, shall be determined using an
           interest rate of 5% and mortality rates in accordance with Group
           Annuity Mortality Table for 1951 (Projection "C" to 1970, set back
           five years for females). Such accrued benefit values shall be
           determined under the method of accrual used for all plans of the
           Employer or, if such method is not identical, as if such benefit
           accrued under the fractional rule as described in Section 41 1
           (b)(1)(C) of the Code.

                                                                              67
<PAGE>
 
11.02 DEFINITION OF KEY EMPLOYEE

      An Employee or a former Employee will be considered to be a Key Employee
      for a Plan Year if, at any time during the Plan Year or the preceding four
      Plan Years, he is an officer of the Employer earning more than 50% of the
      maximum dollar limitation under Section 415(b)(1)(A) of the Code; one of
      the 10 employees owning the largest interests (minimum 1/2%) in the
      Employer earning more than the maximum dollar limitation under Section
      415(c)(1)(A) of the Code; a 5% owner; or a 1% owner whose compensation
      exceeds $150,000. This definition of Key Employee shall be governed by
      Section 416 of the Code and Regulations thereunder. For purposes of this
      definition, but only to the extent required by law, a Key Employee's
      Beneficiary shall be treated as a Key Employee, and ownership percentages
      shall be determined without regard to aggregation of entities under common
      control within the meaning of Sections 414(b), (c) and (m) of the Code. In
      no event shall more than 50 employees (or, if less, the greater of three
      employees or 10 percent of the employees) be deemed officers for purposes
      of this definition.

11.03 MINIMUM EMPLOYER CONTRIBUTION

      (a)  Unless otherwise provided in this Section, for any Plan Year in which
           the Plan is determined to be Top-Heavy, the sum of the Company
           contribution and forfeitures, if any, allocated to any non Key
           Employee Participant in the employ of the Company on the last
           business day of that Plan Year, shall not be less than an amount
           which, in combination with all other such amounts allocated to him
           under all other defined contribution plans maintained by the
           Employer, is equal to the lesser of

           (i)   3% of the Participant's Compensation or

           (ii)  the highest percentage of Compensation (net of amounts
                 contributed under a qualified salary reduction or similar
                 arrangement) at which contributions (including Employer
                 matching contributions and forfeitures) are allocated for the
                 Plan Year under the Plan and under any other defined
                 contribution plan required to be aggregated with the Plan on
                 behalf of any Key Employee, times the Participant's
                 Compensation.

     (b)   Any contributions made solely to comply with the provisions of this
           Section shall be credited at the end of the Plan Year.

                                                                              68
<PAGE>
 
     (c)   If any Participant is also covered by a defined benefit plan or plans
           maintained by the Employer, then for each year the Plan is determined
           to be Top-Heavy, 5% will be substituted in lieu of the 3% minimum
           allocation under Paragraph (a)(i) for such Participant and Paragraph
           (a)(ii) shall not be applicable, unless the Participant receives the
           Top-Heavy defined benefit minimum under the defined benefit plan or
           plans in accordance with Section 416(c)(1) of the Code,
           notwithstanding any offset attributable to defined contribution
           account balances, in which event no minimum contribution will be
           required under the Plan.

     (d)   For purposes of this Section, only benefits derived from Employer
           contributions under the Plan, or any other defined contribution plan
           or plans are to be taken into account to determine whether the
           minimum Employer contribution or benefit has been satisfied,
           excluding matching contributions and any contributions attributable
           to a salary reduction or similar arrangement, but including
           contributions as defined in Treasury Regulation 1.401(k)-l(g)(13).
           Such salary reduction contributions will be taken into account to
           determine the Employer contribution made on behalf of any Key
           Employee under Subsection 11.03(a)(ii), but not to determine whether
           the minimum Employer contribution or benefit has been satisfied.

     (e)   An Eligible Employee who has not met the 1,000 Hours of Employment
           requirement for eligibility in accordance with Article 2, shall not
           be considered a Participant for purposes of this Section.

     (f)   An employee of a business entity which has not adopted the Plan shall
           not be considered a Participant for purposes of this Section unless
           also employed by the Company.

     (g)   An Eligible Employee who becomes a Participant by virtue of the
           acceptance of a rollover contribution in accordance with Section 3.07
           or a transfer of assets in accordance with Section 3.08 but who is
           not otherwise eligible in accordance with Section 2.01, shall not be
           entitled to share in any Company contribution allocated in accordance
           with this Article.

11.04 LIMITATION OF ALLOCATIONS

      For any Plan Year in which the Plan is determined to be Top-Heavy or Super
      Top-Heavy, the reference to "1.25" in Item (1) of Paragraph (B) of

                                                                              69
<PAGE>
 
      Subsection 4.03(c) will be changed to read "1.0".

                                                                              70
<PAGE>
 
                                  ARTICLE 12

                     WITHDRAWAL OF FUNDS DURING EMPLOYMENT


12.01 WITHDRAWALS FROM ELECTIVE DEFERRAL, MATCHING AND REGULAR CONTRIBUTION 
              ACCOUNTS

      Subject to the general withdrawal rules below, a Participant may withdraw
      up to 100% of the vested portion of his Elective Deferral, Matching and
      Regular Contribution Accounts (a) after attaining age 59-1/2 or (b) before
      attaining age 59-1/2, provided such withdrawal meets the Financial
      Hardship Rules below.

12.02 WITHDRAWALS FROM ROLLOVER, VOLUNTARY AND TRANSFER ACCOUNTS

      Subject to the general withdrawal rules below, a Participant may elect to
      withdraw up to 1 00% of his Rollover, Voluntary and Transfer Accounts.

12.03 WITHDRAWALS FROM QUALIFIED MATCHING CONTRIBUTION AND QUALIFIED
              NONELECTIVE CONTRIBUTION ACCOUNTS

      Subject to the general withdrawal rules below, a Participant who has
      attained age 59-1/2 may withdraw up to 100% of his Qualified Matching
      Contribution and Qualified Nonelective Contribution Accounts.

12.04 FINANCIAL HARDSHIP RULES

      (a)  For purposes of this Article, a Financial Hardship withdrawal may be
           made only if it is on account of an immediate and heavy financial
           need of the Participant and is necessary to satisfy such financial
           need.

      (b)  The following needs shall be recognized as immediate and heavy
           financial needs:

           (i)   medical expenses, as described in Section 213(d) of the Code,
                 previously incurred by the Participant, the Participant's
                 spouse or the Participant's dependents, or funds necessary for
                 these persons to obtain medical care described in Section
                 213(d) of the Code,

           (ii)  purchase of a principal residence for the Participant,

                                                                              71
<PAGE>
 
          (iii)  tuition payments, related educational fees and room and board
                 expenses for the next 12 months of post-secondary education for
                 the Participant or the Participant's spouse, children or other
                 dependents,

           (iv)  the need to prevent eviction from or foreclosure on the
                 mortgage of the Participant's principal residence, and

            (v)  any other financial need as may be promulgated by the internal
                 Revenue Service, and

      (c)   The following requirements will be applicable:

            (i)  The Participant must have obtained all other distributions and
                 loans available under all plans maintained by the Employer.

            (ii) Elective Deferral Contributions and any other Employee
                 contributions under all plans maintained by the Employer will
                 be suspended for 12 months following the receipt of the
                 Financial Hardship withdrawal. The Participant's Elective
                 Deferral Contributions under Section 3.01 will automatically be
                 resumed following the required period of suspension, unless the
                 Participant elects otherwise.

           (iii) The limitation of Section 4.01 which is imposed on a
                 Participant's Elective Deferral Contributions for the calendar
                 year immediately following the calendar year of the Financial
                 Hardship withdrawal will be reduced by the amount of such
                 contributions and/or deferrals for the calendar year of such
                 withdrawal.

     (e)   The amount of such Financial Hardship withdrawal may not exceed the
           amount required to meet the specified need plus any amounts necessary
           to pay any federal, state or local income taxes or penalties
           reasonably anticipated to result from the withdrawal. In addition,
           the amount of such withdrawal from a Participant's Elective Deferral
           Contribution Account shall be limited to the sum of the Participant's
           Elective Deferral Contributions made.

     (f)   A Financial Hardship withdrawal from a Participant's Elective
           Deferral Contribution Account will be available only after the total
           amount available from all other Accounts has been withdrawn.

                                                                              72
<PAGE>
 
12.05 GENERAL WITHDRAWAL RULES

      Any withdrawal shall be subject to the following requirements:

      (a)  If a Participant elected to receive his benefits in the form of a
           life annuity in accordance with the provisions of Sections 7.03 and
           7.04 at any time, any withdrawal will be distributed under a
           Qualified Annuity unless such Participant elects to receive such
           withdrawal in a lump sum. All withdrawals will be considered separate
           Annuity Starting Dates for purposes of Sections 7.02 and 7.04.
           Spousal consent may additionally be required at the Committee's
           request.

      (b)  Only two non-hardship withdrawals will be permitted during any Plan
           Year.

      (c)  A written request for a withdrawal must be submitted to the Committee
           at least 15 days prior to the withdrawal date. Withdrawals will be
           taken from the investment funds proportionately, exclusive of the
           Dendrite International, Inc. Common Stock Fund.

      (d)  A withdrawal may be requested as of the first day of any month, or at
           such other dates as the Committee may fix from time to time,
           providing that if the Participant's Account includes any investment
           in a fund other than the Goldman Money Market Trust Fund, withdrawal
           of such portion of the Participant's Account will be permitted only
           if the market value of Trust Fund assets invested in such fund,
           adjusted for contributions and payment activity has not declined and
           there is no significant adverse economic effect on the Trust Fund. If
           requested as of any date other than the day after a Valuation Date,
           no investment earnings will be credited on the amount withdrawn for
           the period from the last Valuation Date to the date specified for the
           withdrawal.

     (e)   The minimum amount that may be withdrawn is $500 or the balance in
           the Participant's Accounts from which a current withdrawal is
           permitted, if less. The minimum amount limitation shall not apply in
           the case of a hardship withdrawal.

     (f)   If a loan is outstanding at the time a withdrawal is requested, such
           withdrawal shall be permitted only to the extent that the remaining
           vested Account balance under the Plan will be at least 100% of the
           outstanding loan balance as of the date of the withdrawal.

                                                                              73
<PAGE>
 
                                  ARTICLE 13

                                     LOANS


13.01 AMOUNT OF LOANS AND TERMS OF REPAYMENT

      The Committee shall promulgate any additional specific rules and
      regulations governing all aspects of this Article as it deems necessary.
      The following general rules shall serve as the basis for any specific
      rules and regulations:

      (a)  Upon written application on forms provided by the Committee, the
           Committee may grant a loan to a Participant who has completed one
           year of Plan participation, except shareholder employees or owner
           employees as referred to in Section 4975(d) of the Code.

      (b)  The minimum amount of any loan shall be $1,000.

      (c)  In no event shall a loan exceed the lesser of

           (i)  $50,000, reduced by the highest outstanding loan balance during
                the one-year period ending on the day before the date on which
                any new loan is to be granted, or

           (ii) 50% of the amount to which the Participant is vested under this
                Plan on the date the loan is granted.

      (d)  Each loan granted to a Participant must be repaid in full before any
           subsequent loan is granted to such Participant.

      (e)  All loans issued under this Article shall be considered investments
           of the Account of the Participant to whom the loan is granted and
           shall be charged to the investment funds proportionately, exclusive
           of the Dendrite International, Inc. Common Stock Fund.

           The Participant's Accounts shall be charged in the following order:

           Regular Contribution, Matching Contribution, Elective Deferral
           Contribution, Transfer, Voluntary and Rollover Accounts.

           If a loan is granted as of any date other than the day after a
           Valuation Date, no investment earnings will be credited on the amount
           of the loan for the period from the last Valuation Date to the date
           the loan is 

                                                                              74
<PAGE>
 
           granted.

           Interest shall be charged thereon at a rate equal to the prime rate
           reported in The Wall Street journal on the first day of the month
           during which the loan application was made.

     (f)   Each loan shall be secured by the assignment of not more than 50% of
           the Participant's vested Account balance on the date the loan is
           granted, a promissory note executed by the Participant and such
           additional collateral as the Committee shall require to assure
           repayment of the loan and all interest payable thereon.

     (g)   Each loan shall be repaid by the Participant either through payroll
           deductions or in such other manner as the Committee shall determine,
           provided such payment schedule does not permit payment less
           frequently than quarterly. All payment schedules shall be calculated
           to amortize principal and interest in level payments over the period
           of the loan as agreed to by the Committee and the Participant not to
           exceed five years from the date of such loan. Notwithstanding the
           foregoing in the event a loan is approved for the purchase of a
           principal residence, the repayment requirement may not exceed 10
           years.
          
           Principal and interest payments shall be credited to the Account of
           the Participant to whom the loan is granted and shall be invested in
           accordance with the Participant's current investment election.

     (h)   Except as provided in Subsection (k), upon a Participant's
           termination of employment for any reason, the entire unpaid balance
           of the loan shall be due and payable.

     (i)   If a Participant should fail to make a payment when due, the entire
           unpaid balance of the loan shall be in default and the Committee
           shall take any one or more of the following steps, as it deems
           necessary, to secure repayment of such loan:

           (i)   Deduct the amount of the outstanding indebtedness from the
                 Participant's Account, to the extent permitted and available
                 under law and in accordance with the terms of the Plan. Such
                 deduction will not occur until a distributable event occurs
                 under the terms of the Plan.

          (ii)   Instruct the Trustee to sell any property held as collateral
                 for 

                                                                              75
<PAGE>
 
                 such loan.

           (iii) Take such other steps as may be required.

      (j)  Each loan will require that within the 90-day period before the
           granting of the loan, the Participant and, if married, his spouse,
           consent to such loan in writing and acknowledge the reduction in the
           Participant's Account in the event the loan is in default.

      (k)  Any Participant who is a "party in interest" as defined in ERISA
           Section 3(14) and who ceases to be an active Eligible Employee may be
           eligible to borrow from the Plan under terms and conditions
           reflecting valid differences between active Participants and other
           Participants which would be considered in a normal commercial setting
           such as the unavailability of payroll deductions for repayment. In
           addition, there will be an annual fee for the administration of each
           of such loans of $100. In no event will loans be unreasonably
           withheld from any eligible applicant.

      (l)  No distribution from the Plan upon termination of employment for any
           reason shall be made to any Participant or Beneficiary unless and
           until all loans, including interest thereon, have been fully repaid.

      (m)  A nonrefundable processing fee of $75 shall be charged for each loan
           processed.

                                                                              76
<PAGE>
 
                                  ARTICLE 14

                              GENERAL PROVISIONS


14.01 EXCLUSIVENESS OF BENEFITS

      The Plan has been created for the exclusive benefit of the Participants
      and their Beneficiaries. No part of the Trust Fund shall ever revert to
      the Company nor shall such Trust Fund ever be used other than for the
      exclusive benefit of the Participants and their Beneficiaries, except as
      provided in Sections 3.10 and 9.03 and Subsection 4.03(d) provided,
      however, that contributions made by the Company by mistake of fact or
      which are not deductible under Section 404 of the Code, may be returned to
      the Company within one year of the mistaken payment of the contribution or
      the date of disallowance of the deduction, as the case may be. All
      contributions made by the Company shall be conditional upon their
      deductibility under Section 404 of the Code. No person shall have any
      interest in or right to any part of the Trust Fund, or any equitable right
      under the Trust Agreement, except to the extent expressly provided in the
      Plan or Trust Agreement.

14.02 LIMITATION OF RIGHTS

      Neither the establishment of the Plan, nor any modification thereof, nor
      the creation of any fund, trust or account, nor the purchase of any
      policy, nor the payment of any benefits shall be construed as giving any
      Participant, Beneficiary, or any other person whomsoever, any legal or
      equitable right against the Company, the Committee, or the Trustee, unless
      such right shall be specifically provided for in the Plan or conferred by
      affirmative action of the Committee or the Company in accordance with the
      terms and provisions of the Plan; or as giving any Participant or any
      other employee of the Company the right to be retained in the service of
      the Company and all Participants and other employees shall remain subject
      to discharge to the same extent as if the Plan had never been adopted.

14.03 LIMITATION OF LIABILITY AND LEGAL ACTIONS

      In any action or proceeding involving the Trust Fund, or any part thereof,
      or the administration thereof, the Company, the Committee, and the Trustee
      shall be the only necessary parties. Any final judgment entered in any
      such action or proceeding which is not appealed or appealable, shall be
      binding and conclusive on the parties thereto, and all persons having or
      claiming to have an interest in the Trust Fund or under the Plan.

                                                                              77
<PAGE>
 
14.04 CONSTRUCTION OF AGREEMENT

      The Plan shall be construed according to the laws of the State in which
      the Company named under Article 1 has its principal place of business, and
      all provisions hereof shall be administered according to, and its validity
      shall be determined under, the laws of such State except where preempted
      by Federal law.

14.05 TITLE TO ASSETS

      No Participant, Beneficiary or any other person shall have any legal or
      equitable right or interest in the funds set aside by the Company, or
      otherwise received or held under the Plan, or in any assets of the Trust
      Fund, except as expressly provided in the Plan, and no Participant,
      Beneficiary or any other person shall be deemed to possess a right to any
      assets except as herein provided.

14.06 SEVERABILITY

      Should any provision of the Plan or any regulations adopted thereunder be
      deemed or held to be unlawful or invalid for any reason, such fact shall
      not adversely affect the other provisions or regulations unless such
      invalidity shall render impossible or impractical the functioning of the
      Plan and, in such case, the appropriate parties shall immediately adopt a
      new provision or regulation to take the place of the one held illegal or
      invalid.

14.07 TITLES AND HEADINGS

      The titles and headings of the Sections in this instrument are for
      convenience of reference only and, in the event of any conflict, the text
      rather than such titles or headings shall control.

14.08 COUNTERPARTS AS ORIGINAL

      The Plan has been prepared in counterparts, each of which so prepared
      shall be construed an original.

14.09 MERGER OF PLANS

      Upon the merger or consolidation of any other plan with this Plan or the
      transfer of assets or liabilities from this Plan to any other plan, all
      Participants of this Plan shall be entitled to a benefit immediately after
      the 

                                                                              78
<PAGE>
 
      merger, consolidation or transfer (if the merged, consolidated or
      transferee plan had then been terminated) at least equal to the benefit
      they would have been entitled to immediately prior to such merger,
      consolidation or transfer (if the Plan had then terminated).

                                                                              79

<PAGE>
 
                                                                      EXHIBIT 13

DENDRITE
DENDRITE INTERNATIONAL, INC. 1996 ANNUAL REPORT




                            [ARTWORK APPEARS HERE]
<PAGE>
 
                            [PICTURE APPEARS HERE]

Dendrite

Dendrite International, Inc. provides comprehensive, enterprise-wide customer
management systems and supporting services which are used to manage, coordinate
and control the activities of large sales organizations in complex selling
environments. Each product series offers a suite of optional extended modules
which allow our customers to acquire a system tailored to their specific
requirements. Most customers pay a one-time software license fee and
simultaneously buy a three-to-five year support agreement. As our customers add
software modules, they typically also buy incremental supporting services. Given
our historically high customer retention rate, we enjoy not only recurring
revenues, but also tend to experience a compounding effect as our customer
relationships expand. Headquartered in Morristown, New Jersey, Dendrite employs
over 600 people in 12 offices around the world. In 1996, 52% of sales were
outside the United States. The Company is organized into two divisions
reflecting our specialized industry expertise.

<TABLE> 
<CAPTION> 
Financial Highlights
(In thousands, except per share data)

Year Ended December 31,                               1994     1995      1996
- ------------------------------------------------------------------------------
<S>                                                 <C>      <C>      <C>
Revenues..........................................  $39,426  $54,122   $66,246
Operating income (loss)...........................    4,229    7,170    (2,044)
Net income (loss).................................    2,327    4,694    (1,912)
Pro forma net income excluding non-recurring items    2,327    4,694     1,063
 
Net income (loss) per share.......................  $  0.24  $   .45   $  (.17)
Pro forma net income per share excluding
 non-recurring items..............................  $  0.24  $   .45   $   .09
Shares used in computing net income (loss) per
 share............................................    9,530   10,381    11,056

As of December 31,                                     1994     1995      1996
- ------------------------------------------------------------------------------
Working capital...................................  $ 5,008  $28,655    30,432
Total assets......................................   20,480   45,267    49,215
Stockholders' equity..............................    1,695   32,310    35,176
</TABLE>
<PAGE>
 
                            [PICTURE APPEARS HERE]

Healthcare Division

Since our founding in 1986, we have primarily focused on the healthcare sector,
and today we are the largest provider of customer management systems to the
global pharmaceutical industry. Our target markets are the top 50 pharmaceutical
companies in the Americas, Europe, Australia and Japan. We believe our
Healthcare Division's leading market share can be attributed to several factors
that differentiate us from other vendors of sales force automation software.
While many vendors describe their products using the popular technology
buzzwords, at Dendrite we use our in-depth understanding of the ever-changing
global pharmaceuticals industry to develop comprehensive solutions to important
business problems. Many of our key personnel have previously held senior
management positions in major healthcare companies. Unlike some of our largest
competitors whose primary business is selling data, we are data independent and
are experts in integrating multiple data sources. We invest heavily in research
and development to continuously improve functionality, we partner and
collaborate with other talented companies to develop leading-edge capabilities,
and we provide unparalleled ongoing support and services to help our customers
realize the maximum return on their technology investment.

Consumer Business Division

In keeping with our objective of migrating the Dendrite business model to other
industries with similar characteristics, in 1996, we formed a Consumer Business
Division to serve the over-the-counter drug and cosmetics (OTC) and consumer
packaged goods (CPG) industries worldwide. As a result of working with the non-
pharmaceutical divisions of our healthcare customers, we realized that
CPG companies and OTC drug makers also must contend with extremely complex
selling environments. To launch our full-scale move into this new vertical
market, in May 1996, we acquired SRCI S.A., France's largest provider of sales
force management systems for the OTC and CPG markets. Our strategy in this
market is to create high value-added solutions based on an in-depth
understanding of merchandising and other critical elements of the business and
to provide tools that can be used by sales representatives to interact with all
levels of the retail chains from the individual stores all the way to the
national level. Also, we have the infrastructure in place to offer outstanding
training and ongoing support, which plays an important role in our strategy for
developing this vast market.

                            [PICTURE APPEARS HERE]

Enterprise-wide Customer
Management Solutions

Contract Management
Call Reporting and Sampling
Customer Management
Time Management
Dynamic Information on Exchange
Decision Support Tools
Team Selling
Sales and Activity Analysis
Sales Order Management

Implementation Services

Training
Project Management
Data Modeling
Customization
Database Design
Sales Staff/Home Office
E-Mail Integration
Hardware Preparation

Support Services

Project Management
Database Integration and
Cleansing
Hardware Support
Territory Realignment
Sales Force Support Services
Information Assets Management
<PAGE>
 
                                Year In Review

                             [GRAPH APPEARS HERE]

In 1996, we trained more users than any other year in our history...

Despite a disappointing fourth quarter, 1996 was a successful year in many
respects. We reported an increase in sales of 22% to $66.2 million. The $1.9
million net loss we reported for the year includes several non-recurring items
in the fourth quarter as well as a one-time charge related to the acquisition of
SRCI in the second quarter. Excluding these charges, our net profit for the year
would have been $1.1 million, or $0.09 per share, for the year.

After achieving record results through the first nine months, we experienced
several unanticipated events in the fourth quarter including the delay of new
license purchases by an existing customer, the delay of another client's upgrade
decision, and the postponement of certain implementations in seven different
countries for a customer. We are pleased to report that, at this writing, six
delayed implementation and support contracts have been secured and, while the
upgrade and expansion programs are still pending, we have announced 14 other new
contracts or letters of intent totaling more than $20 million over the next
three years. The past several months have been among the strongest in our
history in terms of new business and we believe we are back on track once again.
We have also taken steps to avoid this sort of problem in the future by altering
the terms of our contracts with customers and by making changes in our European
organization.

The successful aspects of 1996 included rolling out more users than any other
year in the past, completing a worldwide implementation for one customer, and
installing systems in the United Kingdom, France, Italy, Brazil and Belgium for
several others. In addition, we made significant progress toward our strategic
goals. Last year, we outlined several areas of focus and we'd like to present
the following highlights of our progress:

Migrating Our Business Model to New Markets

In May, we moved into a new vertical market with the acquisition of SRCI S.A.,
the largest provider of sales force management systems in France for the over-
the-counter drug and cosmetics (OTC) and consumer packaged goods (CPG)
industries. Based on the knowledge acquired through the implementation of over
100 sales force automation projects since 1988, SRCI has developed a standard
product called NOMAD's. It was introduced to the French market in the third
quarter of 1996 and it has been very well received, attracting a number of large
well-known companies to our client list.


                                       2
<PAGE>

 ...and simultaneously boosted R&D spending in order to maintain our global
leadership.

                             [CHART APPEARS HERE]

            Research and Development Expenditures ($ in thousands)
 
We are using the SRCI acquisition as a springboard for expanding into the OTC
and CPG markets worldwide. Toward that end, we have established a new Consumer
Business Division, headed by Howard Hirsch, an experienced consumer products
executive. Mr. Hirsch's team is focusing initially on the U.S. and U.K. and,
during the third quarter, the system developed by SRCI was translated into
English and adapted for local market characteristics. This system, marketed
under the name ForceOne(TM), is also getting an excellent reception from
potential U.S. and U.K. customers. We consider our service and support
capabilities a key competitive advantage in this market, but the proportion of
service revenues to total revenues is unlikely to reach as high a ratio as in
the pharmaceuticals area because of the inherent differences in the two business
sectors.

Expanding Existing Relationships

New business success was particularly strong in Europe during 1996. We added
representatives in new geographic areas for three of our existing clients. In
addition, two customers expanded the number of representatives using our system
in Australia and New Zealand and a U.S. pharmaceutical giant announced the
addition of a new sales force that would bring the number of Dendrite users to
more than 3,000 at that company alone. This is the largest single sales force
serviced by Dendrite.

Product Enhancements

Series 6 version 2.0 was released in September, right on schedule. This new
version of our core product includes enhancements to each component system. In
particular, improvements to the Account Manager system enhance the customer's
ability to deal with the evolving managed care environment.

With the introduction of Series 6.2, we also added new automated database
synchronization and network connectivity capabilities, which solves an important
problem for field users by enabling them to tap into the same facilities that
are available to the rest of the corporation and to harness the power of the
Internet/intranet. These tools also provide automated on-line synchronization
within a single communications session, eliminating the need for field users to
enter and exit applications sequentially.

Strategic Relationships

To augment our own research and development efforts, we have entered into
several business relationships with companies that are leaders in their
respective fields. These collaborative efforts have resulted in major
enhancements to our total product offering and opportunities to penetrate new
segments of the market.



                                       3
<PAGE>
 
                            [PICTURE APPEARS HERE]

We begin a new year with a feature-rich portfolio of software products and...

In 1996, we entered into an agreement with ProScape Technologies, Inc., a
leading provider of sales force effectiveness software, to integrate their sales
presentation and computer-based detailing tools with our Series 6 applications.
ProScape's software, called SalesPRO, is a powerful set of multimedia
presentation tools for individual and group audiences that can be easily
customized and tailored to physicians' particular interests, even while a sales
call is in progress. This represents a significant advantage over "canned"
multimedia presentations. By integrating SalesPRO with Series 6, we allow sales
representatives to plan and measure their total selling effort, to use data from
prior presentations to more accurately direct future content, and to measure and
redirect selling time to reflect the interests of each doctor as recorded by the
use of the multimedia tools previously.

We are working with Presidio Systems, Inc., to provide comprehensive solutions
and services for automating clinical trial reporting. Presidio provides an
integrated suite of software products that significantly improves automation of
clinical trial design, data acquisition, cleansing and review. Dendrite, in
turn, enables a complete solution by offering hardware and software
configuration, training of trialists, user help desk support and data center
management services. Together, we recently began our first implementation of an
integrated solution for a large multinational pharmaceutical company for a group
of clinical researchers, doctors and other users in both Europe and the United
States.

In the fourth quarter, we announced the introduction of a palmtop Wireless
Hospital Rep system, which we jointly developed with PenVision Information
Systems, Inc., a technological leader in creating applications for palm-based
systems for mobile workers. The hospital rep product runs on the Microsoft
Windows CE operating system, a new platform for hand-held PCs. It is the first
customer management system to be developed for the Windows CE platform. Hospital
reps operate in especially complex selling environments that require interaction
on a daily basis with many different decision-makers and decision-influencers,
with a limited opportunity to plan and prepare in advance. These conditions
require capabilities that transcend the typical laptop system which communicates
with the host computer over standard phone lines. Using a wireless modem, the
small, lightweight unit provides continuous remote access to the entire Dendrite
information system and can download appropriate amounts of data from the host
computer and store it on the palmtop device. The system also enables customer
signature capture for sample distribution and receipt recording.

                                       4
<PAGE>
 
Early in 1997, we reached a teaming agreement with Epsilon, a subsidiary of
American Express Corporation and a leading provider of database marketing
services, to integrate Series 6 with Epsilon's high performance data
warehousing, information asset management and campaign management
capabilities. Some of the benefits our customers will realize include: better
database integrity; more rapid update cycle and quicker access to vital
information; powerful, yet easy-to-use analytical tools; and the ability to
design, measure and refine highly-targeted direct marketing programs.

More Flexibility

In response to customer feedback, we are offering tools that provide more
flexibility to instantly adapt systems to changes in the marketplace while
maintaining all the benefits of a customized system with access to full support
services. Using our new data management and system editor tools, the customer's
home office can, if it chooses, match, merge, or validate data themselves and
can use the system editor to make modifications to reflect changes such as
product, sample size, and price without involving Dendrite.

When designing Series 6 version 2.0, our team paid particular attention to ease
of integration so that many of the new features can be made available to current
Window-based customers without necessitating a full upgrade. Marketed as "Add-
Ins", some of the functionality that we are making available separately include
the Wireless Hospital Rep system, and the Exception Panel, a tool to help
representatives focus on areas that require immediate attention.

 ...several alliances that enhance our total solution and create new
opportunities.


                                       5
<PAGE>
 
                            [PICTURE APPEARS HERE]

Our palmtop-based Hospital Rep system is at the forefront of a much broader move
toward increased functionality coupled with better portability.

                                Moving Forward

Opportunities

Our achievements in 1996 leave us well-positioned for the balance of the decade.
We have a feature-rich portfolio of software products using the latest
technology, and we have formed important strategic alliances that augment and
enhance our own capabilities. Here's how we see our mission from here:

CPG Market Development--We believe our entrance into this market is timely. Thus
far, no software vendor has developed a strong global presence in this market,
and we have the opportunity to occupy that position. While the individual field
forces are smaller than in the pharmaceutical industry, the large number of
consumer packaged goods companies makes this a very attractive market. As many
of these companies are global organizations, we are well-positioned to provide
multinational implementation and ongoing support by building on our existing
infrastructure of offices and people around the world.

New Pharmaceutical Customers--About 40% of our potential target market remains
unautomated or is served by internally-developed customer management systems. We
believe that the accelerating pace of change, growing complexity, and highly
competitive nature of the global pharmaceuticals market will eventually force
many of these companies to seek new solutions of the type that Dendrite products
provide.

Geographic Expansion--Our penetration of most of our current customers accounts
remains relatively modest, both in terms of modules implemented and the number
of countries served. We are excited about the prospects for certain developing
markets such as those in Latin America.

Upgrade Potential--Many of our customers are using DOS-based Dendrite systems
and are candidates for upgrading to our Series 6 Windows-based system. The
significant enhancements we've recently made to Series 6 are intended to spur
upgrade decisions, particularly in the United States where dealing in a managed
care environment is a growing challenge. However, we note that customer upgrade
decisions seem to be taking more time to complete now than in prior years.

More Modules and Add-Ins--Some of our customers who have recently cleared the
initial hurdles of installation and training may purchase additional modules.
With the availability of multiple Add-Ins, we also anticipate interest from
customers with earlier versions of our Windows-based systems who are attracted
by the opportunity to add one function at a time.

                                       6
<PAGE>
 
Leveraging Our Infrastructure Investment--With twelve offices around the globe,
we have the infrastructure in place to serve customers in most major countries.
We believe that this will be a significant competitive advantage as we pursue
the global CPG market. Also, by pursuing strategic alliances, we have the
opportunity to extend our service and support capabilities into areas of our
existing markets where we would not otherwise have a presence.

Challenges

In order to realize our maximum potential for growth and profitability, we
recognize that there are a host of challenges that we must meet. Some of them
are typical of any rapidly growing organization and others are specific to our
type of business. Some of the main areas of focus for the coming years include:

Research and Development--We believe that the Dendrite Hospital Rep system is at
the forefront of a much broader move toward increased functionality coupled with
better portability that will characterize our business for years to come. We
must continue to anticipate the future needs of our customers and devote the
appropriate research and development resources to technology and process
improvements ahead of demand in order to maintain our leadership position.

Recruiting--In order to achieve the same degree of success in the CPG market
that we have enjoyed in pharmaceuticals, we must recruit people who have an in-
depth understanding of the business issues in that marketplace. Without this
capability, we become just another software vendor instead of an organization
that is geared toward solving major business problems related to the sales and
marketing function in the CPG industry.

Sales and Marketing--We are witnessing much greater awareness of the potential
benefits of sales force automation in the world at large with a commensurate
increase in the number of software vendors in the market. It is becoming more
difficult for customers to sort out the various vendors claims, and it will
continue to be our challenge to differentiate ourselves from the pack. At the
very least, the proliferation of competitors will continue to support the
customers' use of consultants to help in the software decision, which is one of
the reasons we find the sales cycle lengthening.

                            [PICTURE APPEARS HERE]

We are extending our expertise in handling complex selling environments to the
vast consumer packaged goods market.

                                       7
<PAGE>

Through strategic partnering we have added exciting new multimedia presentation
tools to our products.
 
                            [PICTURE APPEARS HERE]

Training--With some companies considering massive deployments in several
countries at the same time, we must have the ability to train large numbers of
users efficiently and cost-effectively in order to shorten the implementation
cycle. We must also continue our development of new tools to augment the
classroom training and minimize the amount of time that representatives are out
of the field.

Customer Service--As we grow, our base of users represents an increasingly
diverse group in terms of the systems they are using and the level of
familiarity and sophistication they have achieved. We must take steps to ensure
that we are supplying a uniformly high level of support and service to all
users. To this end, we are continuing to refine and implement throughout the
world the concept of service level agreements with each customer. This sets the
mutually agreed standard for providing key service components and allows
Dendrite to measure and report against an objective standard regularly.

Strategic Partnering--It is important to recognize that we can't hope to be
equally good at everything and we must continue to seek business alliances with
appropriate organizations for our mutual benefit in an increasingly complex
market.

All of us at Dendrite look forward with great enthusiasm to the challenges we
face and to the opportunities--the ones we've already created as well as the new
ones we're working on now.



                                       8
<PAGE>
 



Selected Financial Data            Dendrite International, Inc. and Subsidiaries

<TABLE>
<CAPTION>
                                                        Year Ended December 31,
- --------------------------------------------------------------------------------
                                 1992      1993      1994     1995       1996
                               -------------------------------------------------
                                        (in thousands, except per share data)
<S>                             <C>       <C>      <C>      <C>       <C>
Statement of Operations Data:
Revenues:
  License fees................  $ 8,234   $ 4,814  $ 6,917  $ 6,042    $ 8,774
  Services....................   15,066    22,578   32,509   48,080     57,472
                               -------------------------------------------------
                                 23,300    27,392   39,426   54,122     66,246
                               -------------------------------------------------
Cost of Revenues:
  Cost of license fees........      599     1,296    1,450      712        832
  Cost of services............    8,149     9,930   14,509   21,144     29,631
                               -------------------------------------------------
                                  8,748    11,226   15,959   21,856     30,463
                               -------------------------------------------------
    Gross margin..............   14,552    16,166   23,467   32,266     35,783
                               -------------------------------------------------
Operating Expenses:
  Selling, general and
   administrative.............   10,649    12,035   16,392   21,252     26,440
  Research and development....    1,556     2,560    2,846    3,844      8,747
  Write-off of in-process         
   research and development...       --        --       --       --      2,640
                               -------------------------------------------------
                                 12,205    14,595   19,238   25,096     37,827
                               -------------------------------------------------

    Operating income (loss)...    2,347     1,571    4,229    7,170     (2,044)
Interest expense..............       15        37       74       15         12
Other expense (income)........      (78)       65      250     (526)      (788)
                               -------------------------------------------------
    Income (loss) before
     income taxes and
     extraordinary item.......    2,410     1,469    3,905    7,681     (1,268)
Income taxes..................    1,535       778    1,578    2,987        644
                               -------------------------------------------------
    Income (loss) before
     extraordinary item.......      875       691    2,327    4,694     (1,912)
Extraordinary Item-Tax
 benefit from utilization of
 net operating loss 
 carryforward.                      286        --       --       --         --
                               -------------------------------------------------
Net income (loss).............  $ 1,161   $   691  $ 2,327  $ 4,694    $(1,912)
                               =================================================
Net income (loss) 
 per share(1).................                     $   .24  $   .45    $  (.17)
                                                   =============================
Shares used in computing net
 income (loss)per share(1)....                       9,530   10,381     11,056
                                                   ============================ 
</TABLE>

<TABLE>  
<CAPTION>                                                   
                                                  As of December 31,
- --------------------------------------------------------------------------------
                                   1992        1993     1994      1995     1996
                               -------------------------------------------------
                                                   (in thousands)


Balance Sheet Data:
<S>                                <C>       <C>       <C>      <C>      <C>
Working capital..................  $ 1,202   $ 2,861   $ 5,008  $28,655  $30,432
Total assets.....................   11,204    11,666    20,480   45,267   49,215
Capital lease obligations, less
 current portion.................       41        39        33       --       --
Redeemable Series A convertible
 preferred stock.................    6,914     6,945     6,976       --       --
Stockholders' equity (deficit)...   (1,506)     (711)    1,695   32,310   35,176

(1) Computed on the basis described in Note 1 of "Notes to Consolidated
    Financial Statements".
</TABLE>


                                       9
<PAGE>
 
Management's Discussion and Analysis of Financial Condition and Results of
Operations


Overview

    The Company succeeded in 1991 to a business co-founded in 1986 by the
    Company's current President and Chief Executive Officer to provide
    comprehensive Electronic Territory Management ("ETM") solutions to be used
    to manage, coordinate and control the activities of large sales forces in
    complex selling environments, primarily in the ethical pharmaceutical
    industry. Today, the Company's solutions combine advanced software products
    with a wide range of specialized support services including implementation
    services, technical and hardware support services and sales force support
    services. The Company develops, implements and services advanced ETM systems
    in the United States, Canada, Western Europe, Japan, Australia, New Zealand,
    Hong Kong, and Brazil through its own sales, support and technical personnel
    located in twelve offices worldwide.

    The Company generates revenues from two sources: fees from support services
    and license fees. Service revenues, which account for a substantial majority
    of the Company's revenues, consist of fees from a wide variety of contracted
    services which the Company makes available to its customers, generally under
    multi-year contracts. Implementation fees are generated from services
    provided to design and implement the ETM solution for the customer.
    Technical and hardware support fees are derived from services related to the
    operation of the customer's file server and from the provision of ongoing
    technical and customer service support including customization of the
    software following implementation. Sales force support fees are derived from
    organizing and managing support for the customer's sales force.

    License fees are charged by the Company for use of its proprietary computer
    software. Customers generally pay one-time perpetual license fees based upon
    the number of users, territory covered and the number of functions in the
    particular system licensed by the customer. The Company recognizes one-time
    license fees as revenue using the percentage of completion method over a
    period of time that commences on the date of delivery of the software to the
    licensee and ends on the date that initial customization, as defined in each
    contract, is complete. For license contracts that contain customer
    acceptance provisions, revenue is not recognized until such time as the
    acceptance provisions are satisfied. To date there have been no instances in
    which customer acceptance provisions have led to nonpayment of license fees.
    Additional license fees are payable when customers agree to license
    additional functions or enhancements, acquire an upgraded version of the
    Company's software and/or when the maximum number of users or initial
    geographic coverage is exceeded. The Company has, in the past, made
    available an alternative license fee arrangement known as a "capitation"
    agreement under which the customer licenses Dendrite software and upgrades
    for an increasing preset annual charge over a specified term (currently up
    to 10 years). The fee in these cases encompasses all users in all geographic
    regions, and covers all maintenance fees and upgrades. One customer has
    executed a capitation agreement to date. All license fees, domestic and
    export, are included under the heading "License Fees--United States" in Note
    10 of "Notes to Consolidated Financial Statements".

    Currently, the Company's products are marketed in over 16 countries. The
    United States, the United Kingdom and France are the Company's main markets.
    Approximately 44%, 48% and 52% of the Company's total revenues were
    generated outside the United States during the years ended December 31,
    1994, 1995, and 1996, respectively. Services provided by Dendrite's foreign
    branches and subsidiaries are billed in local currency. License fees for
    Dendrite products are billed in U.S. dollars regardless of where they
    originate. Foreign license fees are shown as United States export revenues
    in Note 10 of "Notes to Consolidated Financial Statements". The Company
    expects its foreign operations to grow and to continue to account for a
    material part of its revenues. Operating results generated in local
    currencies are translated into United States dollars at the average exchange
    rate in effect for the reporting period.

                                      10
<PAGE>
 
                                   Dendrite International, Inc. and Subsidiaries


    The Company markets its products and services to customer personnel in their
    management information services department and in either their sales
    management or sales administration department. However, senior management or
    even the board of directors of a customer may be involved due to the costs
    involved. The Company believes that its customers and potential customers
    may make detailed financial analyses of these costs and the expected
    benefits to them of licensing a Dendrite ETM system, although the results of
    such analyses generally are not disclosed to the Company.

    The Company's operating profits by geographic segments are shown in Note 10
    of "Notes to Consolidated Financial Statements". The geographic operating
    profits are primarily affected by the utilization of technical and support
    personnel to support service revenues, start-up costs associated with
    opening new operations and the ability to increase service revenues faster
    than the growth in selling, general and administrative expenses. In
    addition, operating profits in the United States are affected by the
    fluctuation in total license fees since all license fees are included in
    United States operating profits.


Results of Operations

    The following table sets forth certain line items in the Company's
    consolidated statements of operations as a percentage of total revenues for
    the periods indicated:
<TABLE> 
<CAPTION> 

                                                                                     Year Ended December 31,
                                                                                     -----------------------
                                                                                       1994    1995   1996
                                                                                     -----------------------
<S>                                                                                   <C>       <C>    <C>  
Revenues:
  License fees.................................................................        18%      11%    13%
  Services.....................................................................        82       89     87 
                                                                                      ---------------------
                                                                                      100      100    100
                                                                                      ---------------------
Costs of Revenues:                                                             
  Cost of license fees.........................................................         4        1      1
  Cost of services.............................................................        37       39     45
                                                                                      ---------------------
                                                                                       41       40     46
                                                                                      ---------------------
    Gross margin...............................................................        59       60     54
                                                                                      --------------------- 
Operating Expenses:
  Selling, general and administrative..........................................        41       40     40
  Write-off in-process research and development................................        --       --      4
  Research and development.....................................................         7        7     13
                                                                                      --------------------- 
                                                                                       48       47     57
                                                                                      --------------------- 
    Operating income (loss)....................................................        11       13     (3)
Other expense (income).........................................................         1       (1)    (1)
                                                                                      --------------------- 
    Income (loss) before income taxes..........................................        10       14     (2)
Income taxes...................................................................         4        5      1
                                                                                      --------------------- 
Net income (loss)..............................................................         6%       9%    (3)%
                                                                                      =====================
</TABLE>
Years Ended December 31, 1995 and 1996

    Revenues. Total revenues increased $12,124,000 or 22% from $54,122,000 in
    1995 to $66,246,000 in 1996 as a result of an increase in the installed base
    of Dendrite systems, both from new and existing customers, for Dendrite's
    pharmaceutical customers and the acquisition of SRCI S.A. in May 1996.

                                      11
<PAGE>
 
    License fee revenues increased from $6,042,000 in 1995 to $8,774,000 in
    1996. This increase was primarily attributable to several large contracts
    completed during the year. Included in 1995 and 1996 revenues are license
    fees from a multi-year capitation agreement. Of 1995 and 1996 license fees,
    74% and 80%, respectively, were derived from Series 5 and Series 6 products.

    Service revenues increased 20% from $48,080,000 in 1995 to $57,472,000 in
    1996 as a result of an increase in the Company's installed base of Dendrite
    systems and implementation services provided to new and existing customers
    and, to a lesser extent, the increased marketing of services to SRCI S.A.'s
    customers into the consumer packaged goods market. Service revenues as a
    percentage of the Company's total revenues decreased from 89% in 1995 to 87%
    in 1996. This percentage decrease was primarily attributable to a deferral
    from 1996 to 1997 of a major customer implementation in seven countries and
    to higher license fees in 1996.

    Revenues from Pfizer Inc., Eli Lilly and Company and Rhone-Poulenc Rorer
    Inc. in the aggregate accounted for approximately 58% of the Company's
    revenues for the year ended December 31, 1996 and approximately 56% of the
    Company's revenues for the year ended December 31, 1995.

    Cost of Revenues. Cost of revenues increased 39% from $21,856,000 in 1995 to
    $30,463,000 in 1996 primarily due to an increase in the number of service
    representatives and technical staff and, to a lesser extent, an increase in
    associated support costs. This support cost increase was related to the
    increase in service revenues, incremental costs incurred related to the
    hiring of personnel for the seven customer delayed implementations and the
    higher costs associated with utilizing independent contractors.

    Cost of license fees increased slightly from $712,000 in 1995 to $832,000 in
    1996. In 1996, the cost of license fees represents the amortization of
    capitalized costs of $739,000 and third party vendor license fees of
    $93,000. In 1995, cost of license fees include amortization of capitalized
    software costs of $410,000 and third party software vendor license fees of
    $302,000.

    Cost of services increased from $21,144,000 in 1995 to $29,631,000 in 1996.
    As a percentage of service revenues, cost of services increased from 44% of
    service revenues for the year ended December 31, 1995 to 52% of service
    revenues for the year ended December 31, 1996. This increase was
    attributable to hiring personnel for training, customer service and
    technical support for the seven customer delayed implementations discussed
    above, and to higher costs associated with retaining a significant number of
    independent contractors to complete client deliverables.

    Selling, General and Administrative (SG&A) Expenses. SG&A expenses increased
    24% from $21,252,000 in 1995 to $26,440,000 in 1996. As a percentage of
    revenues, SG&A expenses remained constant at 40% for the year ended December
    31, 1996 in comparison to the year ended December 31, 1995. The increase in
    1996 was primarily attributable to costs associated with restructuring the
    Company's European service delivery organization and the amortization of
    goodwill associated with the SRCI acquisition.

    Acquisition of SRCI. On May 1, 1996, the Company acquired 100% of the
    capital stock of SRCI S.A., a French company for 16,350,000 French Francs,
    equivalent to U.S. $3,198,000 and transaction costs of $302,000. The
    acquisition has been accounted for using the purchase method of accounting,
    whereby the purchase price is allocated to the assets and liabilities of
    SRCI based on their fair market values at the acquisition date. The excess
    of the purchase price over the fair value of the net assets acquired was
    assigned to identifiable intangibles. The Company assigned $2,640,000 to in-
    process research and development and such amount was written off in the
    accompanying statement of operations. The Company also recorded $860,000 as
    goodwill. SRCI's results of operations have been included in the Company's
    consolidated financial statements from the date of acquisition.

    Research and Development. Research and development expenses increased 128%
    from $3,844,000 in 1995 to $8,747,000 in 1996. As a percentage of revenues,
    research and development expenses increased from 7% for the year ended
    December 31, 1995 to 13% for the year ended December 31, 1996. The increase
    in research and development expenses in 1996 was attributable to creating
    country specific product for the German market, to provide new products for
    several joint ventures announced during the year and completion of the
    ForceOne product for Dendrite's consumer business division.


                                      12
<PAGE>
                                   Dendrite International, Inc. and Subsidiaries


    Other Income Expense. Other income/expense increased from $526,000 of income
    in 1995 to $788,000 of income in 1996. This change was primarily due to
    interest income earned on investments from proceeds of the initial public
    offering.

    Provision for Income Taxes. The effective tax expense of 51% for the year
    ended December 31, 1996 was primarily the result of the writeoff of in-
    process research and development resulting from the acquisition of SRCI S.A.
    in May 1996. The effective tax rate for the year ended December 31, 1995 was
    39%.

Years Ended December 31, 1994 and 1995
    Revenues. Total revenues increased $14,696,000 or 37% from $39,426,000 in
    1994 to $54,122,000 in 1995 as a result of an increase in the installed base
    of Dendrite systems, both from new customers and existing customers.

    License fee revenues decreased from $6,917,000 in 1994 to $6,042,000 in
    1995. This decrease was primarily attributable to timing of contracts,
    delays in customer acceptance of the Company's software and customer budget
    changes. Included in 1994 and 1995 revenues are license fees from multi-year
    capitation agreements, which the Company began to make available to
    customers in 1994. Under this type of agreement, the customer licenses
    software and upgrades for an increasing preset annual charge. Also included
    in 1995 license fees are revenues of $362,000 that relate to third party
    software included in the Company's Windows(TM)-based Series 5 and Series 6
    installed product. Of 1994 and 1995 license fees, 54% and 74%, respectively,
    were derived from Series 5 and Series 6 products.

    Service revenues increased 48% from $32,509,000 in 1994 to $48,080,000 in
    1995 as a result of an increase in the Company's installed base of Dendrite
    systems and implementation services for new and existing customers. Service
    revenues as a percentage of the Company's total revenues increased from 82%
    in 1994 to 89% in 1995. This percentage increase was primarily attributable
    to increases in the Company's installed base and implementation services and
    lower license fee revenues in 1995.

    Revenues from Pfizer Inc., Eli Lilly and Company and Johnson & Johnson in
    the aggregate accounted for approximately 54% for the year ended December
    31, 1994, and from Pfizer Inc., Eli Lilly and Company and Rhone-Poulenc
    Rorer Inc. in the aggregate accounted for approximately 56% of the Company's
    revenues for the year ended December 31, 1995.

    Cost of Revenues. Cost of revenues increased 37% from $15,959,000 in 1994 to
    $21,856,000 in 1995 primarily due to an increase in the number of service
    representatives and technical staff and, to a lesser extent, an increase in
    associated support costs. This increase was directly related to the increase
    in service revenues.

    Cost of license fees decreased from $1,450,000 in 1994 to $712,000 in 1995.
    This decrease was primarily a result of the acquired application software
    costs becoming fully amortized by the end of 1994 partially offset by costs
    incurred in 1995 for third party software vendor license fees. In 1995, cost
    of license fees include amortization of capitalized software costs of
    $410,000 and third party software vendor license fees of $302,000. In 1994,
    cost of license fees include the amortization of capitalized software of
    $473,000 and amortization of acquired application software costs of
    $977,000.

    Cost of services increased from $14,509,000 in 1994 to $21,144,000 in 1995.
    As a percentage of service revenues, cost of services decreased from 45% of
    service revenues for the year ended December 31, 1994 to 44% of service
    revenues for the year ended December 31, 1995 due to improved efficiency of
    certain support teams in the United States partially offset by increases in
    support costs in three startup/developing overseas offices.

    Selling, General and Administrative (SG&A) Expenses. SG&A expenses increased
    30% from $16,392,000 in 1994 to $21,252,000 in 1995. The increase in 1995
    was primarily attributable to increased staff and, to a lesser extent, an
    increase in facilities growth to support operations and sales. As a
    percentage of revenues, SG&A expenses decreased from 41% for the year ended
    December 31, 1994 to 40% for the year ended December 31, 1995. This decrease
    was primarily due to service revenues increasing faster than the growth in
    SG&A expense.

    Research and Development. Research and development expenses increased 35%
    from $2,846,000 in 1994 to $3,844,000 in 1995. As a percentage of revenues,
    research and development expenses remained constant at 7% for the year ended
    December 31, 1995, in comparison to the year ended December 31, 1994. The
    increase in research and development expenses in 1995 was attributable to
    increased staff and resources required to continue development


                                      13
<PAGE>
 
    of updates and upgrades for the Company's Series 6 software product and for
    the development of prototypes for the next series of products,

    Other Income Expense. Other income/expense changed from $250,000 of expense
    in 1994 to $526,000 of income in 1995. This change was primarily due to
    interest income earned on investments from proceeds of the initial public
    offering.

    Provision for Income Taxes. The effective tax rate was 39% for the year
    ended December 31, 1995 which was relatively constant as compared to the
    effective tax rate of 40% for the year ended December 31, 1994.

Variability of Quarterly Results
    Fluctuations in the Company's quarterly revenues depend on a number of
    factors, some of which are beyond the Company's control. These factors
    include, among others, the timing of contracts, delays in customer
    acceptance of the Company's software, the length of the sales cycle,
    customer budget changes and changes in the pricing policy by the Company or
    its competitors. The Company establishes its expenditure levels for product
    development and other operating expenses based in large part on its expected
    future revenues. As a result, should revenues fall below expectations,
    operating results are likely to be adversely and disproportionately affected
    because only a small portion of the Company's expenses vary with its
    revenues. In addition, the Company's quarterly revenues from software
    license fees and related income may vary due to seasonal and cyclical
    factors. The Company typically expects to realize a greater percentage of
    its license fees and service revenues in the second half of the year with a
    lower percentage in the first half. However, the interplay between this
    seasonal pattern and the long selling cycles for the Company's products
    means that actual results may vary from this expectation for a given year.
    In the future, to the extent the percentage of revenue from service revenues
    from existing customers of the Company continues to increase, seasonal and
    cyclical trends in the Company's revenues may be reduced.

Liquidity and Capital Resources
    The Company has historically financed its operations primarily through cash
    generated by operations. Net cash utilized by operating activities was
    $2,764,000 for the year ended December 31, 1996 compared to cash provided of
    $2,015,000 during the year ended December 31, 1995. The decrease in cash
    provided by operating activities in 1996 compared to 1995 is due primarily
    to the decrease in income and decreases in taxes payable and deferred
    revenues, the increase in prepaid taxes partially offset by increases in
    accounts payable and accrued expenses.

    The Company utilized $2,499,000 from cash investing activities in 1996
    compared to the utilization of $13,338,000 in cash from investing activities
    in 1995. In 1996, cash utilized in investing activities included $2,965,000
    for the purchase of SRCI S.A. In 1995, the cash utilized was primarily
    attributable to the purchases of short-term investments from the net
    proceeds the Company received upon the closing of its initial public
    offering.

    The Company maintains a $5,000,000 revolving line of credit agreement with
    The Chase Manhattan Bank, N.A. The agreement provides for borrowings up to
    $1,000,000 in local currencies directly by the Company or certain of its
    overseas subsidiaries and is available to finance working capital needs and
    possible future acquisitions. The $5,000,000 line of credit is secured by
    substantially all of the Company's assets. The $5,000,000 line of credit
    agreement requires the Company to maintain a minimum consolidated net worth,
    among other covenants, measured quarterly, which is equal to the Company's
    net worth as of December 31, 1994 plus 50% of net income earned after
    December 31, 1994 and plus the net proceeds of any stock offering. This
    covenant has the effect of limiting the amount of cash dividends the Company
    may pay. At December 31, 1996, 1995 and 1994, there were no borrowings
    outstanding under the agreement.

    At December 31, 1996, the Company's working capital was approximately
    $30,432,000. The Company has no significant capital spending or purchasing
    commitments other than normal purchase commitments and commitments under
    facility and capital leases. The Company believes that available funds,
    anticipated cash flows from operations and its line of credit will satisfy
    the Company's projected working capital and capital expenditure
    requirements, exclusive of cash required for possible acquisitions of
    businesses, products and technologies, through at least the next two years.

                                      14
<PAGE>
                                  Dendrite International, Inc. and Subsidiaries 
Consolidated Balance Sheets
(in thousands, except share data)

<TABLE>
<CAPTION>
                                                                December 31,
- --------------------------------------------------------------------------------
                                                               1995      1996
                                                             -----------------
<S>                                                          <C>       <C>
Assets
Current Assets:
  Cash and cash equivalents................................  $11,530   $10,912
  Short-term investments...................................   10,955     8,421
  Accounts receivable......................................   14,699    18,732
  Prepaid expenses and other...............................    1,292     1,569
  Prepaid taxes............................................       --     1,397
  Deferred tax asset.......................................    1,157     1,203
                                                             -----------------
      Total current assets.................................   39,633    42,234
Property and equipment, net................................    3,602     3,391
Deferred taxes.............................................       --       254
Goodwill, net..............................................       --       747
Capitalized software development costs, net................    2,032     2,589
                                                             -----------------
                                                             $45,267   $49,215
                                                             =================
Liabilities and Stockholders' Equity
Current Liabilities:
  Accounts payable.........................................  $ 1,002   $ 3,344
  Income taxes payable.....................................    2,528       584
  Accrued compensation and benefits........................    2,174     2,446
  Other accrued expenses...................................    2,102     3,329
  Deferred revenues........................................    3,172     2,099
                                                             -----------------
      Total current liabilities............................   10,978    11,802
                                                             -----------------
Deferred rent..............................................      464       726
                                                             -----------------
Deferred taxes.............................................    1,515     1,511
                                                             -----------------
Commitments and contingencies (Note 8)

Stockholders' Equity:
  Preferred stock, no par value, 10,000,000 shares
   authorized, none issued.................................       --        --
  Common stock, no par value, 50,000,000 shares
   authorized; 10,675,581 and
   11,163,631 shares issued and outstanding................   26,809    32,198
  Retained earnings........................................    6,570     4,658
  Deferred compensation....................................     (502)   (1,227)
  Unrealized gain on short-term investments................       14        --
  Cumulative translation adjustment........................     (581)     (453)
                                                             -----------------
      Total stockholders' equity...........................   32,310    35,176
                                                             -----------------
                                                             $45,267   $49,215
                                                             =================
</TABLE>

The accompanying notes are an integral part of these statements.


                                      15
<PAGE>
                                   Dendrite International, Inc. and Subsidiaries

Consolidated Statements of Operations
(in thousands, except per share data)

<TABLE> 
<CAPTION> 

                                                                                     Year Ended December 31,
- --------------------------------------------------------------------------------------------------------------
                                                                                    1994      1995      1996
                                                                                   ---------------------------
<S>                                                                                <C>      <C>       <C> 
Revenues:
  License fees...................................................................  $ 6,917  $ 6,042   $ 8,774
  Services.......................................................................   32,509   48,080    57,472
                                                                                   ---------------------------
                                                                                    39,426   54,122    66,246
                                                                                   ---------------------------
Costs of revenues:
  Cost of license fees...........................................................    1,450      712       832
  Cost of services...............................................................   14,509   21,144    29,631
                                                                                   ---------------------------
                                                                                    15,959   21,856    30,463
                                                                                   ---------------------------
    Gross margin.................................................................   23,467   32,266    35,783
                                                                                   ---------------------------
Operating expenses:
  Selling, general and administrative............................................   16,392   21,252    26,440
  Research and development.......................................................    2,846    3,844     8,747
  Write-off of in-process research and development...............................       --       --     2,640
                                                                                   ---------------------------
                                                                                    19,238   25,096    37,827
                                                                                   ---------------------------
    Operating income (loss)......................................................    4,229    7,170    (2,044)
Interest expense.................................................................       74       15        12
Other expense (income)...........................................................      250     (526)     (788)
                                                                                   ---------------------------
    Income (loss) before income taxes............................................    3,905    7,681    (1,268)
Income taxes.....................................................................    1,578    2,987       644
                                                                                   ---------------------------
Net income (loss)................................................................  $ 2,327  $ 4,694   $(1,912)
                                                                                   ===========================
Net income (loss) per share......................................................  $   .24  $   .45   $ (0.17)
                                                                                   ===========================
Shares used in computing net income (loss) per share.............................    9,530   10,381    11,056
                                                                                   ===========================
</TABLE>
The accompanying notes are an integral part of these statements.

                                      16
<PAGE>

                                   Dendrite International, Inc. and Subsidiaries
Consolidated Statements of Redeemable Convertible Preferred Stock and
Stockholders' Equity (Deficit)
(in thousands)

<TABLE>
<CAPTION>
                                                                      Stockholders' Equity (Deficit)
                                           -----------------------------------------------------------------------------------------
                              Redeemable                                                  Unrealized
                               Series A                                                    Holding                       Total
                             Convertible      Common Stock     Retained                    Gain on      Cumulative   Stockholders'
                              Preferred    -----------------   Earnings     Deferred      Short-Term   Translation       Equity
                                Stock       Shares    Amount   (Deficit)  Compensation   Investments    Adjustment     (Deficit)
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                             <C>         <C>      <C>       <C>        <C>            <C>            <C>            <C>
Balance, December 31, 1993.....  $ 6,945     3,297   $    56    $  (404)       $   (49)         $ --         $(314)        $  (711)
  Issuance of common stock.....       --       147       376         --            (84)           --            --             292
  Amortization of deferred
   compensation................       --        --        --         --              9            --            --               9
  Currency translation
   adjustment..................       --        --        --         --             --            --          (191)           (191)
  Accretion of redemption
   premium on preferred 
   stock.......................       31        --        --        (31)            --            --            --             (31)
  Net income...................       --        --        --      2,327             --            --            --           2,327
- ------------------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 1994.....    6,976     3,444       432      1,892           (124)           --          (505)          1,695
  Issuance of common stock.....       --       151       747         --           (425)           --            --             322
  Amortization of deferred
   compensation................       --        --        --         --             47            --            --              47
  Purchase and retirement of
   common stock... ............       --       (26)     (132)        --             --            --            --            (132)
  Currency translation
   adjustment..................       --        --        --         --             --            --           (76)            (76)
  Unrealized gain on
   short-term investments......       --        --        --         --             --            14            --              14
  Accretion of redemption
   premium on preferred 
   stock.......................       16        --        --        (16)            --            --            --             (16)
  Mandatory conversion of
   Redeemable Series A 
   Convertible Preferred 
   Stock into common stock.....   (6,992)    5,607     6,992         --             --            --            --           6,992
  Issuance of common stock
   from consummation of  
   initial public offering, net 
   of offering costs...........       --     1,500    18,770         --             --            --            --          18,770
  Net income...................       --        --        --      4,694             --            --            --           4,694
- ------------------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 1995.....       --    10,676    26,809      6,570           (502)           14          (581)         32,310
  Issuance of common stock.....       --       188     1,094         --           (838)           --            --             256
  Amortization of deferred
   compensation................       --        --        --         --            113            --            --             113
  Currency translation
   adjustment..................       --        --        --         --             --            --           128             128
  Realization of gain on
   short-term investments......       --        --        --         --             --           (14)           --             (14)
  Issuance of common stock
   from consummation of 
   initial public offering, net
   of offering costs...........       --       300     4,295         --             --            --            --           4,295
  Net loss.....................       --        --        --     (1,912)            --            --            --          (1,912)
- ------------------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 1996.....  $    --    11,164   $32,198    $ 4,658        $(1,227)         $ --         $(453)        $35,176
====================================================================================================================================
</TABLE> 

The accompanying notes are an integral part of these statements.

                                      17

<PAGE>
                                   Dendrite International, Inc. and Subsidiaries

Consolidated Statements of Cash Flows
(in thousands)

<TABLE> 
<CAPTION> 

                                                                                           Year Ended December 31,
- ---------------------------------------------------------------------------------------------------------------------
                                                                                         1994      1995       1996
                                                                                       ------------------------------
<S>                                                                                    <C>       <C>        <C> 
Operating activities:
  Net income (loss)..................................................................  $ 2,327   $  4,694    $(1,912)
  Adjustments to reconcile net income (loss) to net cash provided by (used in)
    operating activities:
       Depreciation and amortization.................................................    2,300      1,525      2,037
       Deferred income taxes (benefit)...............................................      118       (277)      (304)
       Write-off of in-process research and development..............................       --         --      2,640
       Changes in assets and liabilities, net of effect from acquisition:
         Increase in accounts receivable.............................................   (3,242)    (4,885)    (3,193)
         (Increase) decrease in prepaid expenses and other...........................     (904)       607       (253)
         Increase in prepaid income taxes............................................       --         --     (1,397)
         Increase (decrease) in accounts payable and accrued expenses................    2,837     (1,219)     2,461
         Increase in deferred rent...................................................      124        340        262
         Increase (decrease) in income taxes payable.................................      638      1,445     (1,931)
         Increase (decrease) in deferred revenues....................................    2,154       (215)    (1,174)
                                                                                       ------------------------------ 
            Net cash provided by (used in) operating activities......................    6,352      2,015     (2,764)
                                                                                       ------------------------------ 
Investing activities:
  Purchases of short-term investments................................................       --    (15,148)    (8,271)
  Sales of short-term investments....................................................       --      4,193     10,805
  Purchase of SRCI, net of cash acquired.............................................       --         --     (2,965)
  Purchases of property and equipment................................................   (2,107)    (1,534)      (772)
  Additions to capitalized software development costs................................     (800)      (849)    (1,296)
                                                                                       ------------------------------ 
            Net cash used in investing activities....................................   (2,907)   (13,338)    (2,499)
                                                                                       ------------------------------
Financing activities:
  Principal payments on short-term borrowings........................................     (209)        --         --
  Payments on capital lease obligations..............................................      (23)       (80)        --
  Issuance of common stock from consummation of initial public offerings,
    net of offerings costs...........................................................       --     18,770      4,295
  Issuance of common stock...........................................................      292        322        256
                                                                                       ------------------------------
            Net cash provided by financing activities................................       60     19,012      4,551
                                                                                       ------------------------------ 
Effect of foreign exchange rate changes on cash......................................     (298)       (69)        94
                                                                                       ------------------------------ 
Net increase (decrease) in cash......................................................    3,207      7,620       (618)
Cash and cash equivalents, beginning of year.........................................      703      3,910     11,530
                                                                                       ------------------------------ 
Cash and cash equivalents, end of year...............................................  $ 3,910   $ 11,530    $10,912
                                                                                       ==============================
</TABLE> 
The accompanying notes are an integral part of these statements.

                                      18

<PAGE>
 
Notes to Consolidated Financial Statements


1. The Company and Summary of Significant Accounting Policies:

The Company

    Dendrite International, Inc. and Subsidiaries (the "Company") provides
    comprehensive Electronic Territory Management solutions used to manage,
    coordinate and control the activities of large sales forces in complex
    selling environments, primarily within the ethical pharmaceutical industry.
    The Company's solutions combine proprietary software products with extensive
    system support services.

Summary of Significant Accounting Policies

Principles of Consolidation

    The consolidated financial statements include the accounts of Dendrite
    International, Inc. and its wholly owned subsidiaries. All intercompany
    balances and transactions have been eliminated in consolidation. Pursuant to
    Statement of Financial Accounting Standards ("SFAS") No. 52, "Foreign
    Currency Translation," substantially all assets and liabilities of the
    Company's wholly owned subsidiaries are translated at their respective
    period-end currency exchange rates and revenues and expenses are translated
    at average currency exchange rates for the period. The resulting translation
    adjustments are accumulated in a separate component of stockholders' equity.
    All foreign currency transaction gains and losses are included in other
    expense (income) on the accompanying statements of operations and are
    immaterial in each year.

Use of Estimates

    The preparation of financial statements in conformity with generally
    accepted accounting principles requires management to make estimates and
    assumptions that affect the reported amounts of assets and liabilities and
    disclosure of contingent assets and liabilities at the date of the financial
    statements and the reported amounts of revenues and expenses during the
    reporting period. Actual results could differ from those estimates.

Revenue Recognition

    The Company recognizes one-time license fees as revenue using the 
    percentage-of-completion method over a period of time that commences on the
    date of delivery of the software to the licensee and ends on the date that
    initial customization, as defined in each contract, is completed.
    Recognition of one-time license fee revenue in contracts with customer
    acceptance provisions does not commence until such time as the acceptance
    provisions are satisfied. Revenues from initial customization are recognized
    using the percentage-of-completion method, regardless of whether the
    contract contains customer acceptance provisions since such services are
    stated separately, priced on a time-and-materials basis and are due to the
    Company regardless of whether the license contract is accepted. The
    Company's software licensing agreements provide for a warranty period
    (typically 90 days). The portion of the license fee associated with the
    warranty period is unbundled from the license fee and is recognized ratably
    over the warranty period.

    The Company recognizes license fees from capitation agreements ratably over
    the term of the agreements. Capitation agreements provide customers with
    unlimited use of the licensed software and entitle them to future upgrades
    and enhancements of the licensed software that may become available during
    the term of the agreement.

    The Company recognizes license fees from certain third-party software
    embedded into the product as the Company becomes obligated to pay them. The
    cost of third-party software is included in cost of license fees in the
    accompanying statements of operations. For the years ended December 31, 1995
    and 1996, the Company recorded $362,000 and $112,000 respectively, of
    license fees and $302,000 and $93,000, respectively, of cost of license fees
    relating to third-party software.

    Revenues from services are recognized as the services are performed.
    Revenues from customer maintenance, support and data server rental
    agreements are recognized ratably over the agreements.

    Services are generally provided under multiyear contracts. The contracts
    specify the payment terms, which are generally over the term of the contract
    and generally provide for termination in the event of breach, as defined in
    the contract.

                                      19
<PAGE>
 
Deferred Revenues

    Deferred revenues represent amounts collected from or invoiced to customers
    in excess of revenues recognized. Such amounts are recognized as revenue
    when the related significant performance obligations have been satisfied.

Cash and Cash Equivalents

    The Company considers all highly liquid investments purchased with an
    original maturity of three months or less to be cash equivalents.

Supplemental Cash Flow Information

    For the years ended December 31, 1994, and 1995, the Company paid interest
    of $33,000, and $10,000 respectively. For the years ended December 31, 1994,
    1995 and 1996, the Company paid income taxes of $620,000, $1,432,000 and
    $4,346,000, respectively.

    The following table lists noncash assets that were acquired and liabilities
    that were assumed as a result of the acquisition discussed in Note 2:

<TABLE>
    <S>                                                              <C> 
    Noncash assets:
      Accounts receivable.........................................   $  823,000
      Prepaid expenses............................................       31,000
      Property and equipment......................................       91,000
      Goodwill....................................................      860,000
                                                                     ----------
                                                                      1,805,000
    Assumed liabilities:
      Accounts payable............................................     (488,000)
      Accrued compensation and benefits...........................     (250,000)
      Other accrued expenses......................................     (613,000)
      Deferred revenues...........................................     (129,000)
                                                                     ----------
        Net noncash assets acquired...............................      325,000
    Write-off of in-process research and development..............    2,640,000
                                                                     ----------
        Cash paid, net of cash acquired...........................   $2,965,000
                                                                     ==========
</TABLE> 


Short-Term Investments

    Effective January 1, 1995, the Company adopted SFAS No. 115, "Accounting for
    Certain Investments in Debt and Equity Securities." Management determines
    the appropriate classification of debt and equity securities at the time of
    purchase and reevaluates such designation as of each balance sheet date. The
    Company invests in highly rated corporate bonds and municipal bonds. At
    December 31, 1995 and 1996, all marketable securities have been classified
    as available-for-sale. Available-for-sale securities are carried at fair
    value, based on quoted market prices, with unrealized gains and losses, net
    of tax, reported as a separate component of stockholders' equity. Realized
    gains and losses, computed using specific identification, and declines in
    value determined to be permanent are recognized in the statement of
    operations.

Property and Equipment

    Fixed assets are stated at cost. Depreciation and amortization are provided
    generally on the straight-line basis over the estimated useful lives of the
    respective assets, which range from 3 to 15 years. Leasehold improvements
    are amortized using the straight-line method over the estimated useful lives
    of the assets or the lease terms, whichever are shorter. Maintenance,
    repairs and minor replacements are charged to expense as incurred.

Capitalized Software Development Costs

    In accordance with SFAS No. 86, "Accounting for the Costs of Computer
    Software to be Sold, Leased or Otherwise Marketed," the Company capitalizes
    certain costs related to the development of new software products or the
    enhancement of existing software products for sale or license. These costs
    are capitalized from the point in time that technological feasibility has
    been established, as evidenced by a working model or a detailed working
    program design, to the

                                      20

<PAGE>
 
                                   Dendrite International, Inc. and Subsidiaries


    point in time that the product is available for general release to
    customers. Capitalized software development costs are amortized on a product
    by product basis over the greater of the ratio of current revenues to total
    anticipated revenues or on a straight-line basis over the estimated economic
    lives of the products (no longer than four years), beginning with the
    release to the customer. Research and development costs incurred prior to
    establishing technological feasibility and costs incurred subsequent to
    general product release to customers are charged to expense as incurred. The
    Company continually evaluates whether events or circumstances have occurred
    that indicate that the remaining useful life of the capitalized software
    development costs should be revised or that the remaining balance of such
    assets may not be recoverable. As of December 31, 1996, management believes
    that no revisions to the remaining useful life or write-down of capitalized
    development costs is required.

    Capitalized software development costs are net of accumulated amortization
    of $1,202,000 and $1,941,000 at December 31, 1995 and 1996, respectively.
    The Company capitalized software development costs of $800,000, $849,000 and
    $1,296,000 for the years ended December 31, 1994, 1995 and 1996,
    respectively. Amortization expense for the years ended December 31, 1994,
    1995 and 1996, was $473,000, $410,000 and $739,000, respectively, and is
    included in cost of license fees in the accompanying statement of
    operations.

Intangible Assets

    Intangible assets (primarily acquired applications software) had been
    amortized on a straight-line basis. These assets were fully amortized at
    December 31, 1994. Amortization expense for the year ended December 31,
    1994, was $977,000 and is included in cost of license fees in the
    accompanying statement of operations.

    Goodwill of $860,000 is being amortized on a straight-line basis over five
    years (see Note 2). Amortization expense for the year ended December 31,
    1996, was $113,000.

Impairment of Long-Lived Assets

    In 1996, the Company adopted SFAS No. 121, "Accounting for the Impairment of
    Long-Lived Assets and for Long-Lived Assets to Be Disposed Of." The Company
    reviews its long-lived assets, including property and equipment, and
    goodwill for impairment whenever events or changes in circumstances indicate
    that the carrying amount of the assets may not be fully recoverable. To
    determine recoverability of its long-lived assets, the Company evaluates the
    probability that future undiscounted net cash flows, without interest
    charges, will be less than the carrying amount of the assets. Impairment is
    measured at fair value.

Income Taxes

    The Company accounts for income taxes in accordance with SFAS No. 109,
    "Accounting for Income Taxes." Under SFAS No. 109, deferred tax assets and
    liabilities are determined based on differences between the financial
    reporting and tax bases of assets and liabilities and are measured using
    enacted tax rates that are expected to be in effect when the differences
    reverse.

    At December 31, 1996, there were approximately $4,308,000 of accumulated
    undistributed earnings of subsidiaries outside the United States that are
    considered to be reinvested indefinitely. If such earnings were remitted to
    the Company, applicable U.S. federal income and foreign withholding taxes
    may be partially offset by foreign tax credits.

Major Customers

    The Company derived revenues of approximately 28%, 14% and 12% from Pfizer,
    Inc., Eli Lilly and Company, and Johnson & Johnson, respectively, for the
    year ended December 31, 1994. The Company derived revenues of approximately
    31%, 14% and 11% from Pfizer, Inc., Rhone-Poulenc Rorer, Inc. and Eli Lilly
    and Company, respectively, for the year ended December 31, 1995. The Company
    derived revenues of approximately 36%, 14% and 8% from Pfizer, Inc. Rhone-
    Poulenc Rorer, Inc. and Eli Lilly and Company, respectively, for the year
    ended December 31, 1996.

Concentration of Credit Risk

    Financial instruments that potentially subject the Company to concentration
    of credit risk consist principally of cash balances and trade receivables.
    The Company invests its excess cash with large banks. The Company's customer
    base principally comprises companies within the ethical pharmaceutical
    industry. The Company does not require collateral from its customers.

                                      21

<PAGE>
 
Net Income (Loss) Per Share

    Net income (loss) per share was calculated by dividing net income (loss) by
    the weighted average number of common shares outstanding for the respective
    periods adjusted for the diluted effect of common stock equivalents, which
    consists of stock options using the treasury stock method. For 1994 and
    1995, the calculation of the shares used in computing net income per share
    also includes 5,607,000 shares of Series A Convertible Preferred Stock,
    which converted into 5,607,000 shares of Common Stock upon the consummation
    of the initial public offering, as if they were converted to Common Stock on
    their original date of issuance.

2. Acquisition:

    On May 1, 1996, the Company acquired 100% of the capital stock of SRCI, S.A.
    (SRCI) for approximately $3,198,000 and transaction costs of $302,000. The
    purchase was accounted for under the purchase method of accounting, whereby
    the purchase price is allocated to the assets acquired and liabilities
    assumed of SRCI based on their fair market values at the acquisition date.
    The excess of purchase price over the fair value of net assets acquired was
    assigned to identifiable intangibles. The Company assigned $2,640,000 to in-
    process research and development and such amount was written-off in the
    accompanying statement of operations. The Company also recorded $860,000 as
    goodwill. SRCI's results of operations have been included in the Company's
    consolidated financial statements from the date of acquisition.

3. Property and Equipment:

<TABLE>
<CAPTION>                                                   
                                                              December 31,
    ----------------------------------------------------------------------------
                                                           1995          1996
<S>                                                    <C>          <C>
    Computer hardware and other equipment............  $ 3,504,000  $ 4,039,000
    Furniture and fixtures...........................    1,465,000    1,724,000
    Leasehold improvements...........................      670,000      743,000
                                                       -------------------------
                                                         5,639,000    6,506,000
    Less--Accumulated depreciation and amortization..   (2,037,000)  (3,115,000)
                                                       -------------------------
                                                       $ 3,602,000  $ 3,391,000
                                                       =========================
</TABLE>

4. Revolving Line of Credit:

    The Company has a $5,000,000 revolving line of credit agreement with a bank
    which provides for borrowings up to $1,000,000 in local currencies directly
    with the Company's overseas subsidiaries and is available to finance working
    capital needs and possible future acquisitions. The line of credit is
    secured by substantially all of the Company's assets and requires, among
    other covenants, that the Company maintain a minimum net worth, measured
    quarterly, which is equal to the Company's net worth as of December 31,
    1994, plus 50% of the Company's net income earned after December 31, 1994,
    and plus the net proceeds of any stock offerings. This covenant has the
    effect of limiting the amount of cash dividends the Company may pay. As of
    December 31, 1996, approximately $1,391,000 was available for the payment of
    dividends under this covenant.

5. Income Taxes:

<TABLE>
<CAPTION>
                                                    Year Ended December 31,
    ----------------------------------------------------------------------------
                                               1994        1995         1996
                                            ------------------------------------
    <S>                                     <C>         <C>         <C>
    Domestic............................    $1,908,000  $7,195,000  $(1,211,000)
    Foreign.............................     1,997,000     486,000      (57,000)
                                            ------------------------------------
                                            $3,905,000  $7,681,000  $(1,268,000)
                                            ====================================
</TABLE>


                                      22
<PAGE>
 
                                   Dendrite International, Inc. and Subsidiaries


The components of income before income taxes were as follows:
<TABLE>
<CAPTION>
                                                  Year Ended December 31,
- --------------------------------------------------------------------------------
                                              1994         1995         1996
                                           -------------------------------------
<S>                                        <C>          <C>          <C>
Current Provision:
 Federal.........................          $  456,000   $2,191,000   $ 575,000
 State...........................                  --           --          --
 Foreign.........................           1,004,000    1,073,000     373,000
                                           -------------------------------------
                                            1,460,000    3,264,000     948,000
                                           -------------------------------------
Deferred Provision (Benefit):
 Federal.........................             144,000       44,000    (149,000)
 State...........................             158,000      542,000     102,000
 Foreign.........................            (184,000)    (863,000)   (257,000)
                                           -------------------------------------
                                              118,000     (277,000)   (304,000)
                                           -------------------------------------
                                           $1,578,000   $2,987,000  $  644,000
                                           =====================================
</TABLE>

The reconciliation of the statutory Federal income tax rate to the Company's 
effective income tax rate is as follows:

<TABLE>
<CAPTION>
                                                 Year Ended December 31,
- --------------------------------------------------------------------------------
                                             1994          1995           1996
                                           -------------------------------------
<S>                                          <C>           <C>           <C>
Federal statutory tax rate..............     34.0%         34.0%         (34.0)%
Impact of foreign subsidiaries 
subject to higher tax rates.............      3.6           0.2            0.2
Impact of enacted change in German 
tax rates on deferred tax assets........       --            --            4.6
State income taxes, net of federal 
tax benefit.............................      2.7           4.3           (5.0)
Nondeductible expenses..................      0.6           0.4            3.8
Write-off of in-process research and 
development.............................       --            --           81.1
Tax credits utilized....................     (0.5)           --             --
                                           -------------------------------------
                                             40.4%         38.9%          50.7%
                                           =====================================
</TABLE>

The tax effect of temporary differences as established in accordance with SFAS
No. 109 that give rise to deferred income taxes is as follows:

<TABLE>
<CAPTION>

                                                              December 31,
- --------------------------------------------------------------------------------
                                                       1995              1996
                                                   -----------------------------
<S>                                                <C>              <C>
Gross deferred tax asset:

  Depreciation and amortization................... $   225,000      $     4,000
  Foreign net operating loss......................   1,069,000        1,549,000
  Accruals and revenues not currently deductible..     219,000          365,000
  Other...........................................     115,000          242,000
                                                   -----------------------------
                                                   $ 1,628,000      $ 2,160,000
                                                   -----------------------------
Gross deferred tax liability:
  Capitalized software development costs.......... $  (791,000)     $  (971,000)
  Other..........................                   (1,195,000)      (1,243,000)
                                                   -----------------------------
                                                   $(1,986,000)     $(2,214,000)
                                                   =============================
</TABLE>
 
The Company has recorded a deferred tax asset of $1,549,000 reflecting the
benefit of approximately $3,893,000 in foreign loss carryforwards, which expire
in varying amounts between 1999 and 2000. Realization is dependent on generating
sufficient foreign taxable income prior to the expiration of the loss
carryforwards. Although realization is not assured, management believes it is
more likely than not that all of the deferred tax asset will be realized. The
amount of the deferred tax asset considered realizable, however, could be
reduced in the near term if estimates of future taxable income during the
carryforward period are reduced.


                                      23
<PAGE>
 
6. Equity Plans:

    The Company has two stock option plans that provide for the granting of
    options, the awarding of stock and the purchase of stock. As of December 31,
    1996, 1,600,000 shares of Common Stock have been reserved for issuance under
    these plans, of which 541,673 shares were available for future grants.

Stock Option Plans

    Options granted under the two stock option plans generally vest over a four-
    year period and are exercisable over a period not to exceed ten years both
    as determined by the Board of Directors. Incentive stock options are granted
    at fair value, as determined by the Board of Directors and prior to the
    initial public offering supported by an independent appraisal. Nonqualified
    options are granted at exercise prices determined by the Board of Directors.
    Subsequent to the initial public offering, incentive stock options and
    nonqualified options are granted at fair value, based upon the price of the
    stock as quoted by the Nasdaq National Market.

    Information with respect to the options under the two stock option plans is
    as follows:
<TABLE>
<CAPTION>
                                                    Exercise Price   Aggregate
                                          Shares      Per Share       Proceeds
- --------------------------------------------------------------------------------
<S>                                       <C>       <C>             <C>
    Outstanding December 31,1993          525,000   $  .625-$ 1.00  $   401,250
      Granted                             274,500   $ 2.70 -$ 2.95      778,650
      Exercised                           (52,500)  $  .625-$ 1.00      (33,750)
      Canceled                           (107,500)  $  .625-$ 2.70      (80,375)
                                         ---------------------------------------
    Outstanding December 31, 1994         639,500   $  .625-$ 2.95    1,065,775
      Granted                              64,000   $10.00 -$19.25      927,000
      Exercised                           (88,750)  $ 0.625-$ 2.70      (80,438)
      Canceled                            (30,000)  $ 2.70              (81,000)
                                         ---------------------------------------
    Outstanding December 31, 1995         584,750   $  .625-$19.25    1,831,337
      Granted                             224,000   $16.312-$31.50    5,711,726
      Exercised                          (184,250)  $  .625-$10.00     (256,138)
      Canceled                            (58,750)  $ 2.70-$31.50    (1,021,855)
                                         ---------------------------------------
    Outstanding December 31, 1996         565,750   $  .625-$31.50  $ 6,265,070
                                         =======================================


</TABLE>

    At December 31, 1996, there were 209,625 options exercisable at $.625-$19.25
    per share. The aggregate exercise price of these options was $391,938 as of
    December 31, 1996.

    The Company adopted the disclosure requirement of SFAS No. 123, "Accounting
    for Stock-Based Compensation," effective for the Company's December 31, 1996
    financial statements. The Company applies Accounting Principles Board
    Opinion No. 25 and related interpretations in accounting for its plans.
    Accordingly, compensation cost has been computed for the stock option plans
    based on the intrinsic value of the stock option at the date of grant, which
    represents the difference between the exercise price and the fair value of
    the Company's stock. As the exercise price of the stock options equaled the
    fair value of the Company's stock at the date of option issuance, no
    compensation cost has been recorded in the accompanying statements of
    operations. Had compensation cost for the two option plans been determined
    consistent with SFAS No. 123, the Company's net income (loss) and net income
    (loss) per share would have been adjusted to the following pro forma
    amounts:

                                                        Year Ended December 31,
- --------------------------------------------------------------------------------
<TABLE>
<CAPTION>
                                                          1995          1996
                                                      --------------------------
    <S>                                               <C>           <C>
    Net income (loss):           As reported......    $4,694,000    $(1,912,000)
                                 Pro forma........    $4,597,000    $(2,404,000)
    Net income (loss) per share: As reported......    $      .45    $      (.17)
                                 Pro forma........    $      .44    $      (.22)
</TABLE>



                                      24
<PAGE>
 
                                   Dendrite International, Inc. and Subsidiaries


    Because the SFAS No. 123 method of accounting is not required to be applied
    to options granted prior to January 1, 1995, the resulting pro forma
    compensation cost may not be representative of that to be expected in future
    years. The weighted average fair value of options granted was $9.81 and
    $17.33 for the years ended December 31, 1995 and 1996, respectively.

    Information with respect to the options outstanding under the two stock
    option plans at December 31, 1996 is as follows:
<TABLE>
<CAPTION>
                                                                      Weighted        Weighted Average
                                                 Exercise Price       Average            Remaining
    Period Issued                   Shares          Per Share     Exercise Price      Contractual Life
    ----------------------------------------------------------------------------------------------------
    <S>                             <C>         <C>               <C>                 <C>  
    Prior to January 1, 1995...     340,250     $  .625-$ 2.95        $ 2.03                7.2
    During 1995................      24,500     $10.00 -$19.25        $12.58                8.5
    During 1996................     201,000     $16.31 -$31.50        $26.17                9.5
</TABLE>

    The fair value of each option grant is estimated on the date of grant using
    the Black-Scholes option pricing model with the following assumptions used
    for grants in 1995 and 1996: risk-free interest rates ranging from 5.4% to
    6.9% based on the rate in effect on the date of grant; no expected dividend
    yield; expected lives of 6.0 years for the options; and expected volatility
    of 70%.

Employee Stock Purchase Plan

    The Company maintained an Employee Stock Purchase Plan that allowed full-
    time employees with two years of service the opportunity to purchase shares
    of the Company's common stock at fair value on dates determined by the Board
    of Directors, up to a maximum of 10% of their eligible compensation or
    $20,000, whichever was less. This plan was terminated immediately prior to
    the consummation of the initial public offering.

Anniversary Stock Plan

    The Company grants 200 shares of the Company's common stock to all employees
    in July following their fifth anniversary of employment. The cost of the
    anniversary stock plan is accrued over the employment period of the
    employees.

7. Savings Plans:

    The Company maintains Employee Savings Plans (the "Plans") that cover
    substantially all of its full-time U.S. and U.K. employees. All eligible
    employees may elect to contribute a portion of their wages to the Plans,
    subject to certain limitations. In addition, the Company contributes to the
    Plans at the rate of 50% of the employee's contributions up to a maximum of
    3% of the employee's salary. The Company's contributions to the Plans were
    $138,000, $197,000 and $222,000 in the years ended December 31, 1994, 1995
    and 1996, respectively.

    The Company also maintains a noncontributory pension plan that covers
    substantially all of its full-time Japanese employees. All contributions to
    this pension plan are made by the Company in accordance with prescribed
    statutory requirements. The Company's contributions to the Plan were
    $27,000, $40,000 and $56,000 for the years ended December 31, 1994, 1995 and
    1996, respectively.

8. Commitments and Contingencies:

    The Company leases office facilities and equipment under various operating
    leases with remaining noncancelable lease terms generally in excess of one
    year. Rent expense was $2,257,000, $3,849,000 and $3,709,000 in 1994, 1995
    and 1996, respectively. Future minimum rental payments at December 31, 1996,
    on these leases are as follows:
<TABLE>
    <S>                                                              <C>
    1997............................................................  $3,805,000
    1998............................................................   3,425,000
    1999............................................................   2,725,000
    2000............................................................     575,000
    2001............................................................     429,000
    2002 and thereafter.............................................     752,000
                                                                     -----------
                                                                     $11,711,000
                                                                     ===========
</TABLE>

    From time to time the Company is involved in certain legal actions arising
    in the ordinary course of business. In the Company's opinion, the outcome of
    such actions will not have a material adverse effect on the Company's
    financial

                                      25
<PAGE>
 
      position or results of operations.

9. Related-Party Transactions:

      The Company paid approximately $93,000, $126,000 and $78,000 in the years
      ended December 31, 1994, 1995 and 1996, respectively, to an entity owned
      by the President and Chief Executive Officer of the Company for rental and
      usage of an aircraft.

      The Company paid approximately $183,000, $666,000 and $184,000 in the
      years ended December 31, 1994, 1995 and 1996, respectively, to a law firm
      of which one of the former directors of the Company is a member.

10. Geographic Segment Data:

      The Company operates in one business segment. The following table presents
      information about the Company's operations by geographic area:

<TABLE>
<CAPTION>
                                                 Year Ended December 31,
- --------------------------------------------------------------------------------
                                            1994          1995           1996
                                       -----------------------------------------
      <S>                              <C>           <C>            <C>
      Revenues:
        License fees:
         United States
          Domestic...................  $ 3,228,000   $ 1,197,000    $ 1,896,000
          Export
           Europe....................    3,115,000     3,800,000      5,650,000
           Japan.....................      568,000       591,000        419,000
           Other Foreign.............        6,000       454,000        809,000
                                       -----------------------------------------
                                         6,917,000     6,042,000      8,774,000
                                       -----------------------------------------
        Services:
         United States...............   18,819,000    26,843,000     29,747,000
         Europe......................    9,318,000    15,764,000     22,719,000
         Japan.......................    4,102,000     4,780,000      3,086,000
         Other Foreign...............      270,000       693,000      1,920,000
                                       -----------------------------------------
                                        32,509,000    48,080,000     57,472,000
                                       -----------------------------------------
                                       $39,426,000   $54,122,000    $66,246,000
                                       =========================================
       Operating income (loss):
        United States................  $ 2,263,000   $ 6,692,000    $(1,940,000)
        Europe.......................    1,071,000      (566,000)      (752,000)
        Japan........................      830,000       866,000        301,000
        Other Foreign................       65,000       178,000        347,000
                                       -----------------------------------------
                                        $ 4,229,000  $ 7,170,000    $(2,044,000)
                                       =========================================
       Identifiable assets:
        United States................  $12,858,000   $35,583,000    $35,911,000
        Europe.......................    5,727,000     7,859,000     10,802,000
        Japan........................    1,717,000     1,474,000      1,453,000
        Other Foreign................      178,000       351,000      1,049,000
                                       -----------------------------------------
                                       $20,480,000   $45,267,000    $49,215,000
                                       =========================================
 
</TABLE>


                                      26
<PAGE>
 
Report of Independent Public Accountants
                                   Dendrite International, Inc. and Subsidiaries


    To Dendrite International, Inc.:

    We have audited the accompanying consolidated balance sheets of Dendrite
    International, Inc. (a New Jersey corporation) and Subsidiaries as of
    December 31, 1995 and 1996, and the related consolidated statements of
    operations, redeemable convertible preferred stock and stockholders' equity
    (deficit) and cash flows for each of the three years in the period ended
    December 31, 1996. These financial statements are the responsibility of the
    Company's management. Our responsibility is to express an opinion on these
    financial statements based on our audits.

    We conducted our audits in accordance with generally accepted auditing
    standards. Those standards require that we plan and perform the audit to
    obtain reasonable assurance about whether the financial statements are free
    of material misstatement. An audit includes examining, on a test basis,
    evidence supporting the amounts and disclosures in the financial statements.
    An audit also includes assessing the accounting principles used and
    significant estimates made by management, as well as evaluating the overall
    financial statement presentation. We believe that our audits provide a
    reasonable basis for our opinion.

    In our opinion, the financial statements referred to above present fairly,
    in all material respects, the financial position of Dendrite International,
    Inc. and Subsidiaries as of December 31, 1995 and 1996, and the results of
    their operations and their cash flows for each of the three years in the
    period ended December 31, 1996, in conformity with generally accepted
    accounting principles.



                                   ARTHUR ANDERSEN LLP


    Philadelphia, Pa.,
     February 7, 1997

<PAGE>
 
Selected Quarterly Operating Results


                                   Dendrite International, Inc. and Subsidiaries


    The following table sets forth certain unaudited consolidated statement of
    operations data expressed in dollars for the eight most recently ended
    fiscal quarters. This data has been derived from unaudited consolidated
    financial statements of the Company that, in the opinion of management,
    include all adjustments (consisting only of normal recurring adjustments)
    necessary for a fair presentation in accordance with generally accepted
    accounting principles. The Company's results of operations for a particular
    quarter are not necessarily indicative of the results of operations for any
    future period. The Company's quarterly results have varied considerably in
    the past and are likely to vary from quarter to quarter in the future.
<TABLE> 
<CAPTION> 

                                 Quarters Ended
- ---------------------------------------------------------------------------------------------------------------------
                                                       1995                                   1996                  
                                      -------------------------------------------------------------------------------
                                      March 31, June 30,  Sept. 30, Dec. 31,  March 31, June 30,  Sept. 30, Dec. 31,
                                      -------------------------------------------------------------------------------
                                                          (in thousands, except per share data)
Statement of Operations Data:
Revenues:
<S>                                   <C>       <C>       <C>       <C>       <C>       <C>       <C>       <C>
      License fees                    $ 1,030   $ 1,312   $ 1,275   $ 2,425   $ 1,873   $ 2,241   $ 3,532   $ 1,128
      Services                         10,143    11,290    13,107    13,540    12,351    15,019    15,065    15,037
                                      ------------------------------------------------------------------------------
                                       11,173    12,602    14,382    15,965    14,224    17,260    18,597    16,165
                                      ------------------------------------------------------------------------------ 
    Costs of Revenues:
      Cost of license fees                126        88       107       391       185       184       185       278
      Cost of services                  4,667     4,991     5,678     5,808     5,782     7,011     7,112     9,727
                                      ------------------------------------------------------------------------------
                                        4,793     5,079     5,785     6,199     5,967     7,195     7,297    10,005
                                      ------------------------------------------------------------------------------
        Gross margin                    6,380     7,523     8,597     9,766     8,257    10,065    11,300     6,160
                                      ------------------------------------------------------------------------------
    Operating Expenses:
      Selling, general, and
        administrative                  5,112     5,000     5,001     6,139     5,235     6,764     6,817     7,624
      Write-off of in-process
        Research and
        development                        --        --        --        --        --     2,640        --        --
      Research and development            833     1,131     1,413       467     1,520     1,480     2,115     3,632
                                      ------------------------------------------------------------------------------
                                        5,945     6,131     6,414     6,606     6,755    10,884     8,932    11,256
                                      ------------------------------------------------------------------------------
        Operating income (loss)           435     1,392     2,183     3,160     1,502      (819)    2,368    (5,096)
    Interest expense                       --         5         5         5         3         3         3         3
    Other expense (income)                (28)     (147)     (176)     (175)     (237)     (176)     (386)       11
                                      ------------------------------------------------------------------------------
        Income (loss) before
          income taxes (benefit)          463     1,534     2,354     3,330     1,736      (646)    2,751    (5,110)
    Income taxes (benefit)                185       615       925     1,262       661       765     1,066    (1,847)
                                      ------------------------------------------------------------------------------
    Net income (loss)                 $   278   $   919   $ 1,429   $ 2,068   $ 1,075   $(1,411)  $ 1,685   $(3,263)
                                      ------------------------------------------------------------------------------
    Pro forma net income
      (loss) per share                   $.03      $.10      $.13      $.19      $.10     $(.13)     $.15     $(.29)
                                      ==============================================================================
    Shares used in computing 
      pro forma net income
      (loss) per share                  9,621     9,610    11,088    11,134    11,246    11,121    11,489    11,159
                                      ============================================================================== 
</TABLE>
Price Range of Common Stock


    The Company's Common Stock is traded in the over-the-counter market and
    prices are quoted on the Nasdaq National Market under the symbol "DRTE". The
    following table sets forth, for the periods indicated, the high and low sale
    prices for the Common Stock as reported by the Nasdaq National Market.
<TABLE>
<CAPTION>
                                                                 High      Low
- --------------------------------------------------------------------------------
<S>                                                             <C>      <C>
    Quarter Ended March 31, 1996..............................  $ 22.50  $16.125
    Quarter Ended June 30, 1996...............................    34.50   22.50
    Quarter Ended September 30, 1996..........................    34.00   22.50
    Quarter Ended December 31, 1996...........................    30.375   7.875
</TABLE> 

    As of March 14, 1997, there were 95 holders of record of Common Stock. The
    Company has never paid cash dividends on the Common Stock and has no present
    plans to do so.

<PAGE>
 
Corporate Information             Dendrite International, Inc. and Subsidiaries 


Board of Directors

John E. Bailye
Chairman, President and
Chief Executive Officer
Dendrite International, Inc.

Bernard M. Goldsmith
Managing Director
The Update Group

Paul A. Margolis
President
Longworth Management Company, Inc.

John H. Martinson
Managing Partner
Edison Venture Fund

Executive Officers

John E. Bailye
Chairman, President and
Chief Executive Officer

R. Bruce Savage
Executive Vice President and
Chief Operating Officer

Jean LaHaie
Senior Vice President

Teresa Winslow
Senior Vice President

Charles Warczakowski
Vice President, Finance;
Assistant Secretary and Treasurer

Christopher J. French
Vice President
General Counsel; and Secretary

Corporate Headquarters/America

1200 Mount Kemble Avenue
Morristown, NJ 07960-6797
United States of America
(201) 425-1200

Worldwide Offices

Consumer Business Division

Dendrite France S.A.
1 Place Charles de Gaulle
Immeuble Central-Bat. A
78180 Montigny-le-Bretonneux
France

Health Care Division

Dendrite France S.A.
1 Place Charles de Gaulle
Immeuble Central-Bat. A
78180 Montigny-le-Bretonneux
France

Dendrite U.K. Ltd.
Forum One
Station Road
Theale, Berkshire RG7 4RA
United Kingdom

Dendrite Espana
Balmes, 114
08008 Barcelona
Spain

Dendrite Belgium
rue de l'Etuve 52
1000 Brussels
Belgium

Dendrite Deutschland GmbH
Europarc
Heinrich-Hertz-Strasse 6
50170 Kerpen
Germany

Dendrite Italia S.r.l.
Via Melchiorre
Gioia N. 168
20125 Milan
Italy

Dendrite Japan K.K.
Koike Koraibashi Bldg.
1-3-4 Koraibashi, Chuo-ku
Osaka 541
Japan

Dendrite Brazil Ltda.
Rua do Rocio,
291-2o Andar - Cj. 21
Vila Olimpia - Sao Paulo-SP 04552-000
Brazil

Dendrite PTY Ltd.
Suite 504, 4 Help Street
Chatswood, NSW 2067
Australia

Dendrite New Zealand Ltd.
Elders House, 3rd Floor
60 Khyber Pass Road
Auckland 1
New Zealand

Stock Listing

NASDAQ National Market System
Symbol: DRTE

Form 10-K

Copies of the Company's 1996 annual report on Form 10-K, as filed with the
Securities and Exchange Commission, are available without charge upon written
request to Charles Warczakowski, Vice President, Finance; Assistant Secretary
and Treasurer, Dendrite International, Inc., 1200 Mount Kemble Avenue,
Morristown, NJ 07960-6797

Transfer Agent and Registrar

Continental Stock Transfer &
Trust Company
2 Broadway
New York, New York 10004
(212) 504-4000

Information Requests

To receive faxed information such as earnings announcements, press releases and
other general information, please call Dendrite's On-Line Information Retrieval
System at (800) 331-1217.

Inquiries from the investment community should be directed to Charles
Warczakowski, Vice President, Finance at (201) 425-1200.

If you have questions concerning stock certificates, change of address, or other
registered shareholder account matters, please contact Dendrite's transfer agent
and registrar.

Annual Meeting of Shareholders

Dendrite Headquarters
1200 Mount Kemble Avenue
Morristown, New Jersey on
Tuesday, May 20, 1997 at 10:00 a.m.
local time.
<PAGE>
 
[LOGO OF DENDRITE INTERNATIONAL, INC. APPEARS HERE]


1200 Mount Kemble Avenue
Morristown, NJ 07960-6797 USA
(201) 425-1200

<PAGE>
 
                                                                      EXHIBIT 21



List of Subsidiaries of Registrant


1.   Dendrite Delaware, Inc., a Delaware corporation

2.   Dendrite Corporate Services, Inc., a New Jersey corporation

3.   Dendrite UK Ltd., organized under the laws of the United Kingdom

4.   Dendrite Japan K.K., organized under the laws of Japan

5.   Dendrite Pty. Ltd., organized under the laws of Australia

6.   Dendrite (New Zealand) Ltd., organized under the laws of New Zealand

7.   Dendrite Netherlands, B.V., organized under the laws of the Netherlands

8.   Dendrite France, S.A., organized under the laws of France

9.   Dendrite Italia, S.r.l., organized under the laws of Italy

10.  Dendrite (Deutschland) GmbH, organized under the laws of Germany

11.  Dendrite Brasil Ltda. organized under the laws of Brazil

12.  Dendrite Financial Services, Inc., a Delaware corporation

13.  Dendrite Holdings Inc., a Delaware corporation

14.  Dendrite Portugal, organized under the laws of Portugal

15.  SRCI S.A, organized under the laws of France

                                       29

<PAGE>
 
                   CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS

As independent public accountants, we hereby consent to the incorporation of our
report included in Dendrite International, Inc.'s Form 10-K, into the Company's 
previously filed Form S-8 Registration Statement (File No.333-14363) filed with 
the Securities and Exchange Commission on October 18, 1996, and Form S-8 
Registration Statement (File No.333-19141) filed with the Securities and 
Exchange Commission on January 2, 1997.


                                                        ARTHUR ANDERSEN LLP

Philadelphia, Pa.
  March 28, 1997

<TABLE> <S> <C>

<PAGE>
 
<ARTICLE> 5
<MULTIPLIER> 1,000
       
<S>                             <C>                     <C>
<PERIOD-TYPE>                   YEAR                   YEAR
<FISCAL-YEAR-END>                          DEC-31-1996             DEC-31-1995
<PERIOD-START>                             JAN-01-1996             JAN-01-1995
<PERIOD-END>                               DEC-31-1996             DEC-31-1995
<CASH>                                          10,912                  11,530
<SECURITIES>                                     8,421                  10,955
<RECEIVABLES>                                   18,732                  14,699
<ALLOWANCES>                                         0                       0
<INVENTORY>                                          0                       0
<CURRENT-ASSETS>                                42,234                  39,633
<PP&E>                                           3,391                   3,602
<DEPRECIATION>                                   1,807                   1,769
<TOTAL-ASSETS>                                  49,215                  45,267
<CURRENT-LIABILITIES>                           11,802                  10,978
<BONDS>                                              0                       0
                                0                       0
                                          0                       0
<COMMON>                                        32,198                  26,809
<OTHER-SE>                                       2,978                   5,501
<TOTAL-LIABILITY-AND-EQUITY>                    49,215                  45,267
<SALES>                                              0                       0
<TOTAL-REVENUES>                                66,246                  54,122
<CGS>                                                0                       0
<TOTAL-COSTS>                                   30,463                  21,856
<OTHER-EXPENSES>                                37,827                  25,096
<LOSS-PROVISION>                                     0                       0
<INTEREST-EXPENSE>                                  12                      15
<INCOME-PRETAX>                                (1,268)                   7,681
<INCOME-TAX>                                       644                   2,987
<INCOME-CONTINUING>                                  0                       0
<DISCONTINUED>                                       0                       0
<EXTRAORDINARY>                                      0                       0
<CHANGES>                                            0                       0
<NET-INCOME>                                   (1,912)                   4,694
<EPS-PRIMARY>                                    (.17)                     .45
<EPS-DILUTED>                                    (.17)                     .45
        

</TABLE>


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