NORTH AMERICAN MORTGAGE CO
10-K405, 1997-03-31
MORTGAGE BANKERS & LOAN CORRESPONDENTS
Previous: BEAR STEARNS MORTGAGE SECURITIES INC, 424B2, 1997-03-31
Next: CAPTEC FRANCHISE CAPITAL PARTNERS LP II, 10KSB40, 1997-03-31



                                  FORM 10-K

                       SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549
(Mark One)
[ X ]    ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
         SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 1996

                           OR

[     ]  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
         SECURITIES EXCHANGE ACT OF 1934

For the transition period from ___________________ to __________________

Commission file number: 1-11017

                         NORTH AMERICAN MORTGAGE COMPANY
             (Exact name of registrant as specified in its charter)

                  Delaware                              68-0267088
         (State or other jurisdiction       (I.R.S. Employer Identification No.)
     of incorporation or organization)

 3883 Airway Drive, Santa Rosa, California             95403-1699
 (Address of principal executive offices)              (Zip Code)

       Registrant's telephone number, including area code: (707) 546-3310

Securities registered pursuant to Section 12(b) of the Act:

        Title of each class            Name of each exchange on which registered

   Common Stock, $.01 Par Value                New York Stock Exchange

   Preferred Stock Purchase Rights             New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:  None
<PAGE>
        Indicate by check mark whether the  registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days. Yes X No

         Indicate by check mark if disclosure of delinquent  filers  pursuant to
Item 405 of Regulation S-K is not contained  herein,  and will not be contained,
to the best of the  registrant's  knowledge,  in definitive proxy or information
statements  incorporated  by  reference  in Part  III of this  Form  10-K or any
amendment to this Form 10-K [X]

         As  of  March  18,  1997,  the  latest  practicable  date,  there  were
14,057,820 shares of North American  Mortgage  Company(R) Common Stock, $.01 par
value, (the "Common Stock")  outstanding.  Based on the closing price for shares
of Common Stock on that date, the aggregate market value of Common Stock held by
non-affiliates  of  the  registrant  was  approximately  $290,845,005.  For  the
purposes  of the  foregoing  calculation  only,  all  members  of the  Board  of
Directors and executive officers of the registrant have been deemed affiliates.

                       Documents Incorporated by Reference

         Portions of the North American  Mortgage  Company 1996 Annual Report to
Stockholders (Exhibit 13 hereto) are incorporated by reference into Parts II and
IV of this Annual  Report on Form 10-K.  With the  exception  of those  portions
which are  specifically  incorporated by reference in this Annual Report on Form
10-K, the North American  Mortgage Company 1996 Annual Report to Stockholders is
not to be deemed filed as part of this Report.

         Portions of the North American Mortgage Company Proxy Statement for the
1997 Annual Meeting of Stockholders to be filed with the Commission on or before
April 30, 1997 are incorporated by reference into Part III of this Annual Report
on Form  10-K.  With the  exception  of those  portions  which are  specifically
incorporated by reference in this Annual Report on Form 10-K, the North American
Mortgage  Company Proxy Statement for the 1997 Annual Meeting of Stockholders is
not to be deemed filed as part of this Report.

<PAGE>



                                     PART I

ITEM 1.  BUSINESS

General

         North American Mortgage Company (the "Company") is engaged primarily in
the mortgage banking business and, accordingly,  originates, acquires, sells and
services mortgage loans which are principally  first-lien mortgage loans secured
by single (one to four) family residences.  The Company also sells the servicing
rights associated with a portion of such loans. The principal sources of revenue
from the Company's  business are (i) loan origination and related fees, (ii) net
interest  earned on mortgage  loans  during the period that they are held by the
Company  pending  sale,  (iii)  proceeds from the sale of mortgage  loans,  (iv)
mortgage  loan  servicing  fees and (v) proceeds  from the sale of mortgage loan
servicing rights.

         The Company  originates  mortgage loans through three primary  sources:
wholesale,  which  represents loans solicited from loan brokers;  retail,  which
represents loans generated principally through builders and real estate brokers;
and  telemarketing,  which  represents  loans  initiated by telephone  and mail.
Substantially  all mortgage loans originated by the Company through such sources
are underwritten, funded and closed by the Company.

         During 1996, total U.S. mortgage originations increased to an estimated
$785 billion from $636 billion in 1995.  Generally,  U.S.  mortgage  origination
volume varies with two factors: the level of new and existing home purchases and
the level of  refinancings  of existing  mortgage  loans.  According to industry
estimates,  1996 was the largest home purchase  market in history,  an estimated
$556  billion  compared  to $480  billion in 1995.  Mortgage  originations  from
refinances  also increased to an estimated $229 billion in 1996 compared to $156
billion during 1995.

         During 1996, 1995 and 1994, the Company  originated $9.5 billion,  $7.5
billion and $9.8  billion,  respectively,  of mortgage  loans.  The  increase in
origination volume in 1996 is primarily  attributable to the general rise in the
total level of U.S.  mortgage  originations  and to the  positive  impact of the
Company's retail sales  initiatives.  In 1996, the Company's  originations  from
purchases totaled $5.9 billion, while refinances totaled $3.6 billion. According
to an industry publication, the Company ranked twelfth in 1996 and tenth in 1995
and 1994,  among first mortgage loan  originators  in the United  States.  As of
December 31,  1996,  the  Company's  largest  loan  origination  markets were in
California,  Texas, Minnesota, Florida and Arizona. As of February 28, 1997, the
Company operated 106 origination offices located in 31 states.

         The Company customarily sells all of the mortgage loans it originates,
generally  retaining  the right to service  such loans.  The  Company  sells the
majority of the  conventional  mortgage  loans it originates  under purchase and
guarantee  programs  sponsored  by the Federal  Home Loan  Mortgage  Corporation
("FHLMC") and the Federal National Mortgage Association ("FNMA").  The Company's
loans  insured  by the  Federal  Housing  Administration  ("FHA")  or  partially
guaranteed   by  the  Veterans   Administration   ("VA")  or  the  Farmers  Home
Administration   ("FMHA")  are  pooled  to  form  Government  National  Mortgage
Association  ("GNMA")  securities.  The  Company  sells  FNMA,  FHLMC  and  GNMA
securities  to  investment  banking  firms that are usually  primary  dealers in
government securities. Loans not conforming to requirements of such agencies are
sold to private institutional investors.

         The Company also engages in mortgage loan servicing, which includes the
processing of mortgage loan payments and the  administration  of mortgage loans.
The  Company's  primary  source  of  servicing  is from  mortgage  loans  it has
originated  and sold.  At  December  31,  1996,  the  Company's  loan  servicing
portfolio  totaled  $13.3  billion.  In 1996,  the Company  sold $8.2 billion of
servicing  rights.  The  Company  may  continue  to sell  portions  of its  loan
servicing  rights  based  on cash  requirements,  the  impact  on the  Company's
earnings  and the  market  value of  servicing  rights.  See "Loan  Servicing  -
Servicing Sales."

         The  address  of  the  Company  is  3883  Airway  Drive,   Santa  Rosa,
California, 95403. Its telephone number is (707) 546-3310.

<PAGE>
         Mortgage Loan Originations

         Overview.  The Company operates nationally,  originating mortgage loans
through three primary sources:  wholesale, which represents loans solicited from
loan brokers;  retail,  which  represents  loans generated  principally  through
builders and real estate brokers;  and  telemarketing,  which  represents  loans
initiated by telephone and mail.

         Substantially all mortgage loans originated through such sources by the
Company are underwritten,  funded and closed by the Company. The following table
shows the Company's mortgage loan originations since 1994:

<TABLE>
<CAPTION>
                                                           Loan Originations
                                                             (in millions)

<S>   <C>                                                       <C>    
      1996..........................................            $ 9,473
      1995..........................................            $ 7,496
      1994..........................................            $ 9,755
</TABLE>

         All loan  applications,  regardless of source,  must be approved by the
Company in accordance with its underwriting  criteria,  including  loan-to-value
ratios,  borrower  income  and  credit  qualifications,  investor  requirements,
necessary   insurance  and  property  appraisal   requirements.   The  Company's
underwriting standards also comply with the relevant guidelines set forth by the
FHA, VA, FMHA, FNMA, FHLMC,  private conduits and private mortgage insurers,  as
applicable.  The Company's  underwriting personnel function independently of the
Company's  mortgage  loan  origination  personnel  and  do  not  report  to  any
individual directly involved in the mortgage loan origination process.

         The Company  receives fees from borrowers for the origination of retail
loans,  generally in the range of one to two percent of the principal  amount of
the loan. The Company also receives fees in connection  with the  origination of
wholesale  loans which average  approximately  $360 per loan. The Company incurs
certain costs in originating loans,  including  overhead,  out-of-pocket  costs,
interest on money  borrowed to finance loans and, where the loans are subject to
a purchase  commitment  from private  investors,  related  commitment  fees. The
volume  of and type of loans  and  commitments  made by the  Company  vary  with
competitive and economic conditions,  resulting in fluctuations in revenues from
loan originations. In periods of rising interests rates, the Company's volume of
loan  originations,  particularly  refinancings,  declines,  and  the  Company's
revenues from loan originations decrease. Conversely, as mortgage interest rates
decline, the Company's revenues from loan originations  generally increase.  See
also "Management's Discussion and Analysis", 1996 Annual Report to Stockholders.

         Sources of  Originations.  As discussed  above,  the Company  presently
obtains  mortgage loans from three primary  sources of  origination:  wholesale,
retail and  telemarketing.  A summary of the Company's recent loan originations,
substantially all of which are  underwritten,  funded and closed by the Company,
is shown below:

<TABLE>
<CAPTION>

                                                   Year Ended December 31,

                                              1996          1995         1994
                                              ----          ----         ----
                                                  (Dollars in millions)


<S>                                         <C>          <C>           <C>    
        Wholesale.......................    $ 5,461      $ 4,184       $ 5,932
        Retail..........................      3,494        2,972         3,140
        Telemarketing...................        518          340           683
                                                ---          ---           ---
                                            
        Total...........................    $ 9,473      $ 7,496       $ 9,755
                                            =======      =======       =======
</TABLE>

         Wholesale  Loan  Origination.   The  Company's  wholesale   origination
business utilizes  independent loan brokers to originate loans.  These loans are
funded and closed by the Company. The Company's wholesale operations sales staff
solicits loans meeting the Company's  underwriting  guidelines from loan brokers
who have been previously  approved by the Company.  Each loan is underwritten by
the  Company  according  to its own  and  its  investors'  credit  and  property
underwriting  standards.  During 1996,  the Company did business with over 6,500
approved loan brokers.  For the year ended December 31, 1996, no individual loan
broker  accounted for more than 2.6% of the Company's total  wholesale  mortgage
loan  originations.  In general,  the  Company's  volume of loan  production  is
stimulated by lower interest rates and high refinance  activity.  Reflecting the
national  trend of higher  originations  during 1996 and relatively low interest
rates during most of the year, the Company's  wholesale  originations  increased
from $4.2 billion in 1995 to $5.5 billion in 1996.

         Retail Loan Origination.  The Company  originates retail mortgage loans
through a variety of sources,  including  individuals,  home  builders  and real
estate  brokers.  The Company has been  successful in originating  loans through
home builders by  maintaining a high service level and by providing a variety of
products. These products include builder forward commitments,  which provide the
builder with interest rate protection,  mortgage revenue bond financing options,
and standard government and conventional loan programs.

         In arranging loans through  builders and real estate brokers,  the loan
officer  originating a loan is responsible  for completing the loan  application
based on information  obtained from the borrower.  The loan  application is then
routed to a loan processor or mortgage  specialist  who verifies  employment and
assets,  conducts credit checks,  has the subject property  appraised and enters
the loan into the  Company's  computerized  loan  tracking  system.  The loan is
underwritten  by the Company and, if approved,  loan documents are drawn and the
loan is closed by the Company.

         In 1996,  the  Company  continued  to focus its  efforts on  increasing
retail  originations,  which tend to be less sensitive to mortgage interest rate
fluctuations.  Additionally,  on retail loans,  the Company receives higher loan
origination fees and retains more control over loan applications and pricing. In
an effort to further  expand and improve  the retail  base of the  Company  from
which to emphasize  purchase  transactions,  in 1996, the Company  increased its
retail  branches by 15, its satellite  locations by 29 and added 172 retail loan
officers.  Additionally, the Company introduced a significant number of new loan
products. See "Loan Origination Products and Programs."

         Satellite  offices,  which are generally smaller facilities than branch
offices,  allow the Company to more conveniently and effectively  service retail
customers on a local level without adding a significant  expense to the Company.
Located in close  proximity to a branch office,  satellites give loan officers a
convenient place to meet with customers, take applications and perform some loan
processing functions,  while the loan underwriting and closing take place at the
branch office.  This hub and spoke approach  between  branches and satellites is
currently  followed in all of the  Company's  regions  and in 1997,  the Company
plans to continue expanding this approach.

         Telemarketing  Loan  Origination.  Mortgage  loans also are  originated
through  the  Company's  telemarketing  unit  which was  established  in 1986 to
originate  loans pursuant to  contractual  relationships  with major  employers,
universities and credit unions,  whose employees and membership  currently total
over 300,000  people.  The  telemarketing  unit also provides new mortgage loans
primarily to mortgagors with whom the Company has existing  relationships to try
to capture a significant portion of mortgage refinancings which occur more often
during periods of declining interest rates.

         The telemarketing unit originates loans by telephone and mail utilizing
a computerized loan solicitation and processing system.  While the telemarketing
unit is located in  California,  the Company is licensed to  originate  mortgage
loans by telemarketing in all states.  Telemarketing  activity is largely driven
by refinancings  and, as such, is particularly  sensitive to changes in mortgage
interest  rates.  Reflecting  the  national  trend of  higher  originations  and
relatively low interest  rates during most of 1996, the demand for  refinancings
increased  and the  Company's  telemarketing  originations  increased  from $340
million in 1995, to $518 million in 1996.

         Technology.  In 1996, the Company's  business  strategy also focused on
investing in the appropriate  technology to improve customer support, as well as
increase the efficiency of internal operations.  The Company focused its efforts
on  improving  its  corporate-wide   data  transmission   systems,  as  well  as
enhancements to its central computer system.  This enhanced  technology platform
provides for decentralized information access, allowing the Company a link among
production,  processing,  underwriting  and  servicing  employees  in  locations
throughout  the  country.   Additionally,  in  1996,  the  Company  began  using
artificial  intelligence  servicing  software  as an  indicator  of future  loan
performance.  In 1997, the Company plans to implement artificial intelligence in
the  underwriting  process.  See "Loan  Servicing - Credit  Risk." By the end of
1997,  the  Company  expects  to  have  automated   underwriting   installed  on
originators'  laptop  computers  so that  the  customer  can  receive  an  early
indication of potential  problems with the loan  application.  Also in 1997, the
Company  plans to leverage its presence on the Internet and to improve  internal
efficiency by further exploring its Intranet capability.

        National  Presence.  The Company has  pursued  its market  share  growth
objectives  both  through  geographic  expansion  into new  markets  and through
increased  market  penetration  in its  existing  markets.  Prior to  1988,  the
Company's loan  originations  were primarily in California and Hawaii.  In 1989,
the Company  entered the Texas  market by  acquiring  several  loan  origination
offices.  The  Company  used  its  Texas  operations  as a  base  for  expansion
throughout  the  Southwest.  In  1992,  the  Company  expanded  into the East by
acquiring  the assets of a residential  mortgage  origination  business  located
principally  in the  Washington,  D.C.  metropolitan  area,  with branch offices
located in  Virginia  and  Maryland.  By the  middle of 1994,  the  Company  had
completed  its  national  expansion  program  by adding  branch  offices  in the
Midwest,   Northeast  and   Northwest,   which   resulted  in  its  presence  in
substantially all major markets of the country.

        As of February 28, 1997, the Company's 106 offices,  doing either or all
of retail and wholesale loan origination  business or telemarketing were located
as follows: 25 were located in California; 9 were located in each of Arizona and
Texas;  5 were located in each of  Massachusetts,  Oregon and  Virginia;  4 were
located in each of Maryland,  Michigan, Nevada and Washington; 3 were located in
each of Florida  and  Louisiana;  2 were  located in each of  Colorado,  Hawaii,
Illinois,  Indiana,  Kansas,  Ohio and  Pennsylvania;  1 was  located in each of
Idaho,  Maine,  Minnesota,  Missouri,  New  Hampshire,  New Jersey,  New Mexico,
Oklahoma, Rhode Island, Tennessee, Utah and Wisconsin.

        The table below summarizes the Company's recent total loan  originations
by location of the Company's originating office:
<TABLE>
<CAPTION>
                                                  Year Ended December 31,
                                           1996            1995           1994
                                           ----            ----           ----
                                                   (Dollars in millions)

<S>                                    <C>            <C>             <C>     
California(1)
     Volume.....................       $  3,060       $  2,530        $  3,989
     Percentage of Total........           32.3%          33.8%           40.9%
Texas
     Volume.....................       $    643       $    672        $  1,147
     Percentage of Total........            6.8%           9.0%           11.8%
Minnesota
     Volume.....................       $    482       $    286        $     34
     Percentage of Total........            5.1%           3.8%            0.3%
Florida
     Volume.....................       $    432       $    279        $    243
     Percentage of Total........            4.6%           3.7%            2.5%
Arizona
     Volume.....................       $    407       $    320        $    232
     Percentage of Total........            4.3%           4.3%            2.4%
Virginia
     Volume.....................       $    328       $    335        $    492
     Percentage of Total........            3.5%           4.5%            5.0%
Massachusetts
     Volume.....................       $    321       $    201        $    114
     Percentage of Total........            3.4%           2.7%            1.2%
Ohio
     Volume.....................       $    315       $    189        $     46
     Percentage of Total........            3.3%           2.5%            0.5%
Oregon
     Volume.....................       $    311       $    224        $    290
     Percentage of Total........            3.3%           3.0%            3.0%
Colorado
     Volume.....................       $    310       $    287        $    490
     Percentage of Total........            3.3%           3.8%            5.0%
Other States
     Volume.....................       $  2,864       $  2,173        $  2,678
     Percentage of Total........           30.2%          29.0%           27.4%
                                           ----           ----            ---- 
                                       
             Total..............       $  9,473       $  7,496        $  9,755
                                        =======        =======         =======
                                       
- ---------------
(1) Includes telemarketing.
</TABLE>

        In the past nine years,  the Company has  expanded so that it  currently
has a presence in substantially all major regions of the country. Because of the
Company's high concentration of loan originations in California,  however, there
can be no  assurance  that its  results  of  operations  would not be  adversely
affected  to the  extent  California  experiences  periods  of slow or  negative
economic  growth  which  result in  decreased  residential  real estate  lending
activity.

        Loan Origination Products and Programs.  The Company originates mortgage
loans insured by the FHA, mortgage loans partially  guaranteed by the VA or FMHA
and  conventional  mortgage  loans.  Approximately  60.1%  of  the  conventional
mortgage  loans  originated  by the Company in 1996  qualified  for inclusion in
purchase and guarantee programs sponsored by FNMA and FHLMC. In order to qualify
for these programs,  loans must meet the property and credit  standards and loan
size limits (currently  $214,600 in the continental  United States;  $321,900 in
Hawaii for  one-unit  properties)  established  by FNMA and FHLMC.  The  Company
customarily sells all of its mortgage loan originations, generally retaining the
servicing rights on such loans. Loans which are not eligible for sale to FNMA or
FHLMC must meet the Company's own underwriting  criteria, as well as satisfy the
criteria of those private  institutional  investors to which such loans are sold
by the Company.

        A summary of the Company's  recent loan  originations by type of loan is
shown below:

<TABLE>
<CAPTION>
                                                    Year Ended December 31,
                                                    -----------------------
                                             1996            1995          1994
                                             ----            ----          ----
                                                     (Dollars in millions, 
                                                   except Average Loan Size)
<S>                                      <C>            <C>           <C>     
FHA/VA Loans:
  Number of Loans....................       22,838         17,062        13,853
  Volume of Loans....................    $   2,142      $   1,619     $   1,351
  Percent of Total Volume............         22.6%          21.6%         13.8%
Conventional Conforming Loans:
    Number of Loans..................       52,840         44,776        53,674
    Volume of Loans..................    $   5,696      $   4,584     $   5,608
    Percent of Total Volume..........         60.1%          61.2%         57.5%
Conventional Non-Conforming Loans:
  Number of Loans....................        6,984          3,942         7,902
  Volume of Loans....................    $   1,170      $     803     $   2,064
  Percent of Total Volume............         12.4%          10.7%         21.2%
Other Loans:
  Number of Loans....................        4,429          4,873         6,047
  Volume of Loans....................    $     465      $     490     $     732
  Percent of Total Volume............          4.9%           6.5%          7.5%
Total Loans:
  Number of Loans....................       87,091         70,653        81,476
  Volume of Loans....................    $   9,473      $   7,496     $   9,755

Average Loan Size....................    $ 109,000      $ 106,000      $120,000
</TABLE>


        In 1996,  the Company  continued its program of  increasing  product and
program  diversity while building certain channels of distribution.  The Company
focused  additional  efforts  on  consumer  direct  loan  originations   through
PurchaseExpress(R),  a  pre-approval  program for home buyers.  Now in its third
year,  loan  originations  under this program  increased to $1.2 billion in 1996
(approximately  12% of total  fundings),  from $925  million and $275 million in
1995 and 1994, respectively.

        Early in 1996, the Company  introduced a new product, a home equity line
of credit marketed as EquityEdge(R). This product can be used to augment a first
mortgage,   enhancing  a  borrower's   financial   position  by  improving   the
loan-to-value ratio on the borrower's first mortgage and thereby eliminating the
need for  mortgage  insurance,  or  eliminating  the need for a higher  interest
"jumbo"  first  mortgage.  EquityEdge(R)  is  also  available  as a  stand-alone
product,  permitting  homeowners  to access  the  equity in their  homes,  while
enjoying tax benefits that other forms of credit,  such as credit cards,  do not
offer. Through December 31, 1996, the Company's EquityEdge(R)  originations were
$59.5 million.

        In  November  1996,  the  Company  began  offering a  miles-for-mortgage
program marketed as HouseMiles(TM), which gives United's MILEAGE PLUS(R) members
frequent  flyer  miles for  taking out a mortgage  with the  Company.  Borrowers
meeting program requirements can earn 1,000 Mileage Plus miles for every $10,000
of loan  amount on purchase  and  refinance  loans,  or a flat 2,500 miles for a
qualifying home equity loan. Loan fundings under the HouseMiles(TM) program were
approximately  $4.7 million for  November,  1996 and $10.6 million for December,
1996.

        Also in 1996,  the Company  entered  the  subprime  lending  market with
B/CExpress(TM).  This product  offers a financing  option to borrowers  who have
problems on their credit record.  Using its national wholesale  presence,  local
wholesale  relationships  and reputation  for service to brokers,  who are a key
source of B/C  business,  the Company began  originating  B/C loans with a pilot
program from seven existing wholesale branches in November 1996 and increased to
fifteen branches in February 1997. The Company plans to complete the roll-out of
the subprime  product to 46 wholesale  branches by the end of the first quarter,
1997. The Company's B/C originations increased from $145,000 in November 1996 to
$7.6 million in February  1997. The Company's  subprime  program is conducted in
conjunction with a subsidiary of ContiFinancial, a major securitizer of subprime
products,  which underwrites and purchases the Company's subprime  products,  as
well as assists the Company in training  its  originators  and loan  processors.
Thus, the Company assumes neither underwriting nor purchase risk with respect to
subprime loans.

         The  Company  has   participated   in   programs   targeting   low-  to
moderate-income  and minority  borrowers  for a number of years.  Such  programs
include  mortgage  revenue  bonds,  which the Company  began in 1982,  community
seconds and mortgage credit certificates.  In 1993, the Company launched a major
initiative to expand its lending to low- to moderate-income  borrowers under the
name of Opening Doors for America. Under the program, the Company added low down
payment,  rehabilitation  and rural housing loan  products.  In 1996,  community
lending  products  accounted  for $2.6  billion,  or 27% of the  Company's  loan
originations. The Company's 203(k) product, Rehab Express(TM), accounted for $63
million of the  Company's  total 1996  originations,  and earned the Company the
ranking  of fourth  largest  203(k)  originator  in the  nation.  The FHA 203(k)
product is intended to rehabilitate the nation's housing stock,  particularly in
the inner-city, by combining acquisition and rehabilitation financing all in one
loan.

Sale of Loans

         The Company  customarily sells all of its mortgage loan originations to
investors  (generally  retaining the servicing rights on such loans),  utilizing
several  methods.   Conventional  loans  meeting  FNMA  and  FHLMC  requirements
("Conforming Loans") are normally exchanged for FNMA and FHLMC securities, which
are then sold to investment  banking firms that are usually  primary  dealers in
government  securities.  In  connection  with such  exchanges,  the Company pays
guarantee  fees for agency  guarantees  of payment of principal  and interest to
security  holders.  The  Company  also may sell  conventional  Conforming  Loans
directly  to  the  agencies  for  cash  or to  private  investors  when  pricing
advantages dictate.  Loans exceeding FNMA and FHLMC maximum loan size limits and
other loans not conforming to agency requirements  ("Non-Conforming  Loans") are
sold  directly  to private  institutional  investors.  FHA insured or VA or FMHA
guaranteed  loans are  pooled to form GNMA  securities,  issued by the  Company,
which are sold to investment banking firms. The Company's  continued  viability,
as that of any independent mortgage banker, depends on its ability to sell loans
to FNMA, FHLMC and GNMA.

         Exchanges  of loans  into  agency  securities  and  sales of loans  are
generally  made  without  recourse to the Company in the event of default by the
borrower,  subject,  in the  case  of VA  loans  used  to form  GNMA  pools,  to
limitations on the VA's loan guarantees.  See "Loan Servicing - Credit Risk." In
connection  with the  Company's  loan  exchanges  and sales,  the Company  makes
representations  and  warranties  customary in the  industry  relating to, among
other things,  compliance with laws,  regulations  and program  standards and to
accuracy of information.  In the event of a breach of these  representations and
warranties,  the Company may be required to  repurchase  such loans.  Typically,
problems  with  respect to  repurchased  loans are  corrected  and the loans are
resold, or, if in default, the repurchased loans are foreclosed and the property
is  resold.  In  1996,  1995 and  1994,  the  Company  recognized  a  charge  of
approximately $4.7 million,  $3.6 million and $2.4 million,  respectively,  with
respect to  potential  losses  arising from  repurchases  related to third party
misrepresentations.  See "Loan Servicing - Liability Under  Representations  and
Warranties."

         Accounting for Mortgage  Servicing  Rights.  In May 1995, the Financial
Accounting  Standards  Board  issued  FAS  No.  122,  "Accounting  for  Mortgage
Servicing  Rights," an amendment to FAS No. 65.  Effective  January 1, 1995, the
Company   adopted  FAS  No.  122.  Since  FAS  No.  122  prohibits   retroactive
application, the historical accounting results for 1994 and before have not been
restated and,  accordingly,  the accounting results for the years ended December
31, 1996 and December 31, 1995,  are not directly  comparable  to the year ended
December 31, 1994.  See  "Management's  Discussion  and  Analysis,"  1996 Annual
Report to Stockholders.

Loan Funding and Borrowing Arrangements

         The Company's cash flow requirements primarily depend on both the level
and cost of its loan  originations,  level of its  servicing  sales and the cash
flow generated by, or required by, its other operating activities. Additionally,
the Company may use or provide cash through its  investing  and other  financing
activities.

         The  Company's  loan   originations  are  primarily   financed  through
warehouse borrowings, commercial paper borrowings and with corporate funds. This
financing  requirement  begins at the time of loan  closing  and  extends for an
average  of  approximately  30 days  until the loan is sold  into the  secondary
market.  On January 23, 1996,  the Company  entered into a new warehouse line of
credit facility which will expire on January 23, 1999. The Company's  management
expects, although there can be no assurance, that this facility will continue to
be available in the future. The Company also has a $500 million commercial paper
borrowing program.  Borrowings under this program replace, at a reduced interest
rate,  borrowings  under the Company's  warehouse line of credit.  The warehouse
line of credit acts as the liquidity  backup  facility for the commercial  paper
borrowings.  At times, the Company will accelerate the sale of its mortgage loan
inventory  through the use of "gestation"  facilities  provided by an investment
bank and FNMA.  The  Company's  corporate  funds are  generally  invested in its
inventory  of  mortgage  loans  held for sale.  In  October  1993,  the  Company
authorized a $250 million medium-term note program.

Loan Servicing

         Overview.  The Company  recognizes revenue from servicing rights either
by collecting  servicing  fees during its  ownership of the servicing  rights or
selling a portion of its servicing rights to other servicers, resulting in gains
on sales of servicing.  See "Servicing  Sales." Mortgage loan servicing includes
collecting  payments  from  borrowers  and  remitting  such funds to  investors,
accounting  for loan  principal and  interest,  making  advances when  required,
holding  escrow  funds  for the  payment  of  taxes  and  insurance,  contacting
delinquent  borrowers,  foreclosing  in the  event of  unremedied  defaults  and
performing  other  administrative  duties.  A servicer's  obligation  to provide
mortgage  loan  servicing  and its  right to  collect  fees  are set  forth in a
servicing  contract.  The Company's  primary source of servicing  rights is from
mortgage loans originated by the Company.

         The  Company's  loan  servicing  portfolio  is subject to  reduction by
reason of normal amortization,  prepayment, or foreclosure of outstanding loans.
Additionally,  the  Company  has in the past and is likely to in the future sell
portions of its servicing  portfolio.  See "Servicing Sales" below. The value of
the Company's  loan  servicing  portfolio may be adversely  affected if mortgage
interest rates decline and loan prepayments  increase.  Conversely,  as mortgage
interest rates increase, the value of the Company's loan servicing portfolio may
be positively affected. See "Management's  Discussion and Analysis," 1996 Annual
Report to  Stockholders.  The Company  maintains  servicing and data  processing
operations at its headquarters facility in Santa Rosa,  California.  In 1996, in
order to reduce the Company's computer hardware and operational personnel costs,
the Company  entered  into an agreement  with an outside  vendor under which the
Company's  servicing software is operated by the vendor on the computer hardware
located in Dallas, Texas.

         The following table sets forth certain information  regarding the owned
servicing portfolio of the Company for the periods indicated:
<TABLE>
<CAPTION>
                                                  Year Ended December 31,
                                           1996           1995           1994
                                           ----           ----           ----
                                                  (Dollars in Millions, 
                                                Except Average Loan Size)
<S>                                     <C>            <C>            <C>  
Servicing Portfolio
  Beginning Portfolio................   $ 14,109       $ 14,836       $ 17,276
Add:
  Loans Originated...................      9,473          7,496          9,755
Deduct:
  Sale of Servicing Rights...........      8,246          6,679          9,853
  Loans Transferred Out(1)...........          1              9            191
  Run-off(2).........................      2,042          1,535          2,151
                                         -------         ------          -----
  Ending Portfolio (3)(4)............   $ 13,293       $ 14,109       $ 14,836
                                          ======         ======         ======
  Number of Loans....................    136,815        143,317        151,847
  Average Loan Size..................   $ 97,000       $ 98,000       $ 98,000
Weighted Average Interest Rate.......       7.80%          7.73%          7.55%
</TABLE>


- ---------------
     (1)  Loans  transferred  out  represent   termination  of  servicing  under
          agreements with investors.  For 1996, loans transferred out were $.725
          million.

     (2)  Run-off  refers to  regular  amortization  of loans,  prepayments  and
          foreclosures.

     (3)  Does not include  servicing  rights of $2.6 billion,  $2.1 billion and
          $1.2 billion for the years ended  December  31,  1996,  1995 and 1994,
          respectively,  which  were  sold but were  being  sub-serviced  by the
          Company prior to transfer.

     (4)  Does not  include  $.3  million,  $.3  million and $3 million for the
          years  ended  December  31,  1996,  1995 and  1994,  respectively,  of
          mortgage  loans  which  the  Company   serviced  under   sub-servicing
          contracts   with   other   companies   that  had   primary   servicing
          responsibility.

         At December 31, 1996, the Company's loan  servicing  portfolio  totaled
$13.3 billion,  excluding  servicing rights sold and sub-serviced by the Company
prior to transfer.

         The  following  table sets forth  certain  information  concerning  the
geographic  distribution  of the Company's loan servicing  portfolio at December
31, 1996:

<TABLE>
<CAPTION>
                                                                                      Percentage
                                                        Percentage        Dollar        of Dollar
                                           Number        of Total         Volume         Volume
                                          of Loans         Loans         of Loans       of Loans
   State                                 Serviced*       Serviced        Serviced*      Serviced
- ------------------------------------ ---------------- --------------- -------------- ---------------
                                       (in millions)

<S>                                       <C>              <C>           <C>              <C>
   California..................           50,458           37%           $5,223           39%
   Texas.......................           16,305            12            1,277            10
   Maryland....................            4,812             4              543             4
   Hawaii......................            3,139             2              499             4
   Colorado....................            5,049             4              499             4
   Virginia....................            3,953             3              436             3
   Florida.....................            5,320             4              429             3
   Arizona.....................            3,851             3              364             3
   Minnesota...................            3,829             3              354             2
   Oregon......................            3,062             2              296             2
   Other.......................           37,037            27            3,373            25
                                          ------            --            -----            --
   Total.......................          136,815           100%**       $13,293           100%**
                                         =======           ===           ======           ===
</TABLE>

- ---------------
     *   Does not include $2.6 billion of loan  servicing  rights sold to others
         but temporarily being sub-serviced by the Company prior to transfer.
     **  Totals do not equal 100% due to rounding.

         Servicing.  As  compensation  for  providing  servicing,   the  Company
receives  annual loan servicing fees on its  servicing,  ranging  typically from
 .25% to .50% of the unpaid principal  balance of the loan, plus any late charges
collected from  delinquent  borrowers and other fees  incidental to the services
provided. The performance of the Company's servicing operation benefits from the
limited number of investors (i.e.,  loan purchasers) with which it has servicing
contracts and the generally high quality of the loans  serviced.  As of December
31,  1996,  75% of the loans  serviced by the Company  (not  including  the $2.6
billion  of  loan  servicing  rights  sold  to  others  but  temporarily   being
sub-serviced  by the  Company  prior to transfer as  described  in the  footnote
above)  are  concentrated  with three  investors  (FNMA,  FHLMC and GNMA).  This
concentration  of  investors  reduces the costs  associated  with  reporting  to
investors.  The Company is an approved seller/servicer with VA, FHA, FMHA, FNMA,
FHLMC and GNMA.

         Management  believes  the quality of loans that the Company  originates
and its collection efforts have historically  resulted in low delinquency ratios
for its servicing portfolio.  Additionally,  the average age of the loans in the
Company's  servicing portfolio is approximately two years. For loans held beyond
the two year average, the Company has experienced higher delinquency percentages
during the third through fifth years after  origination.  Although the Company's
combined  delinquency and foreclosure ratio remains low relative to the industry
average of 5.40% as of December 31, 1995 and 5.65% as of December 31, 1996,  the
delinquency percentage of the Company's total servicing portfolio increased from
3.06%  in  1995  to  3.58%  in  1996  due in  part  to an  increased  number  of
delinquencies in loans with higher loan-to-value ratios. Mortgage loans with 80%
or more loan-to-value  ratios represented  approximately  62.0% of the Company's
loan origination volume in 1996, as compared to approximately 66.6% in 1995.

         The following  table shows in detail the Company's  recent  delinquency
statistics as of the dates indicated:

<TABLE>
<CAPTION>

                                                           As of December 31,
                                     
                                       1996                      1995                      1994
                                      ------                    ------                    ------
                                         Percentage                  Percentage                Percentage
                                          of Total                    of Total                 of Total
                              Total of     Loans         Total of       Loans      Total of      Loans
                               Loans*     Serviced        Loans*      Serviced      Loans*     Serviced

Loans Delinquent for:
<S>   <C>                      <C>          <C>           <C>           <C>         <C>           <C>  
   30-59 days                  3,248         2.06%        3,015         1.84%       2,287         1.41%
   60-89 days                    735          .47           611          .37          497          .31
   90 days & over                604          .38           669          .42          635          .39
                                 ---          ---         -----        -----        -----        -----
     Total Delinquencies       4,587         2.91%        4,295         2.63%       3,419         2.10%
Foreclosures Pending           1,061          .67           705          .43          537          .33
                               -----          ---           ---         ----          ---          ---
Total                          5,648         3.58%        5,000         3.06%       3,956         2.43%
                               =====        =====         =====         ====        =====         ==== 
</TABLE>

- ---------------
*Includes  the $2.6  billion,  $2.1 billion and $1.2 billion for the years ended
December 31, 1996, 1995 and 1994, respectively, of loan servicing rights sold to
others but temporarily being sub-serviced by the Company prior to transfer.

         Servicing  Sales.  In addition to the  recognition  of revenue from the
collection of servicing fees during its ownership of the servicing  rights,  the
Company recognizes revenue from the sale of a portion of its servicing rights to
other servicers.  Since 1985, the Company has obtained  substantially all of its
servicing rights through  in-house  origination  sources (i.e.,  loans which are
funded  and  closed by the  Company).  The  Company  has sold  servicing  rights
generated by its own  origination  activities  to fund the cost of expanding its
origination  network,  to repay a substantial portion of its indebtedness and to
build its working capital.  Servicing rights were sold on loans having aggregate
principal  amounts of $8.2 billion  during 1996,  $6.7 billion  during 1995, and
$9.9 billion during 1994. All sales were made through a competitive bid process,
except for approximately $2.6 billion, $2.9 billion and $3.2 billion sold during
1996, 1995 and 1994, respectively,  under the terms of negotiated contracts. The
principal  balance of the  Company's  servicing  portfolio was $13.3 billion and
$14.1  billion at December  31,  1996,  and  December  31,  1995,  respectively.
Management  continually evaluates the Company's investment in retained servicing
rights  and  periodically   makes  decisions  to  sell  servicing  rights  after
considering  the  following  criteria:  cash  requirements,   market  value  for
servicing rights compared with their economic value to the Company,  exposure to
prepayment risk and impact on earnings. The Company's decision to sell servicing
rights  and the  timing  of such  sales  may have a  significant  impact  on the
Company's future results of operations.  While the market for servicing has been
large and active,  there can be no guarantee  that such market  conditions  will
continue.  A decreased  ability to sell  servicing  would  affect the results of
operations.  See  "Management's  Discussion and Analysis," 1996 Annual Report to
Stockholders.

         Credit  Risk.  The degree of credit  risk of a servicing  portfolio  is
largely dependent on the extent to which the servicing portfolio is non-recourse
or recourse. In non-recourse  servicing,  the credit risk to the servicer is the
cost of temporary advances of funds. In recourse servicing,  the servicer agrees
to assume the  credit  losses  with  respect  to the loans it  services  for its
investors,  such as FNMA or FHLMC.  Losses on recourse servicing occur primarily
when foreclosure sale proceeds of the property  underlying a defaulted  mortgage
loan are less than the sum of the outstanding principal balance of such mortgage
loans,  accrued  interest,  and  the  costs  of  holding  and  disposing  of the
underlying  property.  As of December 31, 1996,  approximately $8.2 million, not
including  VA  loans  as  described  below,  (.61%  of the  Company's  servicing
portfolio  at such date) was subject to recourse  provisions.  The Company has a
quality control program,  which includes an additional  review of selected loans
in an effort to minimize the credit risk.

         The Company is required to advance  from  corporate  funds,  escrow and
foreclosure costs for loans which it services.  A portion of the advances is not
recoverable for loans serviced for GNMA. In addition,  under the VA's policy for
VA-guaranteed  mortgages for the GNMA program,  the servicer may be  responsible
for credit  losses which exceed the VA's  guarantee  limitations.  The VA's loan
guarantee is expressed as a percentage of the original  loan amount  ("guarantee
amount") based upon the veteran's eligibility up to the maximum in effect at the
time the loan is  originated.  The maximum  guarantee  payment amount is revised
from  time to time by the VA.  At  present,  the VA  guarantee  limitations  are
generally  25% to 50% of the loan amount,  up to a maximum  amount  ranging from
$22,500  to  $50,750.  As of  December  31,  1996 and 1995,  a  reserve  for the
unrecoverable  advances  and losses of  approximately  $852,000 and $798,000 has
been  established  for GNMA loans in default.  GNMA FHA/VA  losses for the years
ended December 31, 1996, 1995 and 1994, were $1,444,000,  $949,000 and $572,000,
respectively.

         Upon  foreclosure,  an FHA/VA property is typically  conveyed to HUD or
VA. However, when it is in the VA's financial interest, VA has authority to deny
conveyance of the foreclosed property to the VA ("VA no-bid").  Instead,  the VA
pays the guarantee amount  described above, the foreclosed  property is conveyed
to the  Company and the Company  assumes  the market  risk of  disposing  of the
property.  GNMA VA no-bid  losses,  which are included in the GNMA FHA/VA losses
noted above,  were  approximately  $1,270,000 and $685,000 during 1996 and 1995,
respectively.  With respect to foreclosed FHA loans, prior to conveying title to
HUD,  the Company is required to return the  property to a habitable  condition.
The cost of returning the property to a habitable  condition is not  recoverable
from HUD. The related  reserve for  unrecoverable  advances and losses on FHA/VA
loans in default for potential no-bid losses as of December 31, 1996 and 1995 is
included in the reserve for unrecoverable advances described above.

         In January  1996,  the Company  installed a servicing  software  system
which  utilizes  artificial  intelligence  and  scoring to assist the Company in
identifying  those  borrowers  most likely to default on their  mortgages.  This
enables the Company's  servicing  personnel to contact such borrowers  early on,
and  potentially  prevent the  occurrence of a foreclosure  proceeding.  Also in
1996, to realize the benefits of new software developments, and to meet investor
needs for quantitative  underwriting analysis, the Company chose to implement an
automated  underwriting  system.  The system  analyzes  risk factors in borrower
characteristics,   credit   information,   loan  profile   characteristics   and
geo-demographic information.

         Liability Under Representations and Warranties.  In the ordinary course
of business,  the Company has  potential  liability  under  representations  and
warranties  made to purchasers and insurers of mortgage loans and the purchasers
of servicing rights. Under certain circumstances,  the Company may become liable
for the unpaid  principal and interest on defaulted  loans (whether  recourse or
non-recourse) if there has been a breach of  representations  or warranties.  In
this case, the Company may be required to repurchase  such mortgage  loan,  with
any  subsequent  loss on the mortgage loan being borne by the Company.  In 1996,
1995 and 1994, the Company  recognized a charge of  approximately  $4.7 million,
$3.6 million and $2.4 million,  respectively,  with respect to potential  losses
arising from repurchases related to third party misrepresentations.

         Termination.  Servicing rights represent a contractual  right and not a
beneficial  ownership  interest in the  underlying  mortgage  loans.  Failure to
service  the  loans  in  accordance  with  contract  requirements  may lead to a
termination  of the servicing  rights  without the payment of any  compensation.
There have been no terminations of servicing rights by investors  because of the
Company's failure to service in accordance with its contractual obligations.

Other Business Activities

         The Company's wholly-owned insurance agency subsidiary,  North American
Mortgage Insurance Services ("North American Mortgage Insurance"), markets life,
disability,   accidental  death,  mortgage,   homeowners,  auto  and  earthquake
coverage,  singularly or in some  combination,  in 20 states and the District of
Columbia.  Its principal market is in California.  Additionally,  North American
Mortgage  Insurance  markets group life,  group  disability and group accidental
death to its  mortgagors  in several of the states  where the  Company  services
mortgages.   Sales  are  made  through  face-to-face   meetings  with  potential
customers,  telemarketing campaigns or direct mailings. For its services,  North
American Mortgage Insurance collects a percentage of the insurance premiums as a
commission.  To date, North American  Mortgage  Insurance's  income has not been
material to the Company.

         In  November  1996,  North  American   Mortgage   Insurance   purchased
substantially  all of the operating  assets of Lomas  Insurance  Services,  Inc.
("Lomas").  The most  significant  assets  acquired  from Lomas were over 50,000
insurance  policies  insuring  property  and casualty  risks in 50 states.  This
acquisition  expanded the agency's  market position for personal lines insurance
sales,  particularly  in the  Southwest  and  Eastern  regions  of the  country,
providing  the agency with a stronger  market  presence and access to additional
high quality insurance products for all of its markets.
    
Forward-Looking Statements

         The Company may from time to time make oral forward-looking statements.
In  connection  with the "safe  harbor"  provisions  of the  Private  Securities
Litigation  Reform  Act of 1995,  the  Company  is  hereby  identifying  certain
important  factors that could cause  actual  results to differ  materially  from
those  contained in any  forward-looking  statement  made by or on behalf of the
Company.  Any such  statement  which  refers to this  caption  is  qualified  by
reference to the following cautionary statements.

         The volume of the Company's  loan  production is subject to an increase
or decrease in interest  rates,  an increase or decrease in price and/or product
competition,  the  Company's  inability to build retail  production  as planned,
major new competitors entering the market,  significant new products marketed by
competitors,   development  of  new  high-volume   distribution   channels,  and
introduction of subprime products by the Company found to be more difficult than
contemplated.

         The  profitability  of the Company's  loan  production is subject to an
increase or  decrease in loan  volume,  an  increase in price  competition,  the
narrowing  of margins in the subprime  market,  structural  dislocations  in the
securities market for prime and subprime mortgage-backed  securities, a decrease
in the market value for  servicing  and excess  servicing,  increased  levels of
repurchase  requests from lenders,  high bond market volatility,  an increase in
the cost of funds,  production  expenses  related to the  subprime  introduction
which exceed projections and the Company's overall financial viability.

         The Company's ability to enlarge its servicing  portfolio is subject to
increased  servicing  sales,  lower than  projected  production,  a decrease  in
interest rates and other factors leading to an increase in prepayments.

         Developments in any of these areas or in risk factors  described in the
sections  entitled  "National  Presence",  "Sale of Loans",  "Loan  Funding  and
Borrowing Arrangements",  "Loan Servicing", "Servicing Sales," and "Regulations"
could cause the Company's  results to differ  materially  from results that have
been or may be projected by or on behalf of the  Company.  The Company  cautions
that the foregoing list of important factors is not exclusive. The Company does
not undertake to update any forward-looking statement that may be made from time
to time by or on behalf of the Company.

Competition

         The business of mortgage banking is highly  competitive and fragmented.
The  Company  competes  with  other  financial  institutions,  such as  mortgage
bankers,  state and national  commercial banks,  savings and loan  associations,
credit unions and insurance companies for loan originations.  As of December 31,
1996, the Company's largest loan origination markets were in California,  Texas,
Minnesota,  Florida and Arizona  where many of the  nation's  largest  banks and
savings and loans operate.  The market shares of the Company and its competitors
are generally small. The Company believes, however, that there is a trend toward
consolidation  of the  originations  market.  For example,  based on an industry
publication,  the  combined  market share of the top five  mortgage  originators
increased  from 9.3% in 1991, to 17.0% in 1995 and to 20.0% in 1996. The Company
competes by providing a variety of products,  reasonable pricing, motivating its
sales force through incentive  compensation  based on volume of loan origination
and by providing high-quality service to borrowers, builders, real estate agents
and brokers and mortgage brokers.

         During 1996 and 1995,  competition for mortgage loans remained  intense
due to industry  overcapacity.  The  competition was largely led by major banks,
who were aggressively trying to increase market share. Additionally, the Company
encountered  intense  price  competition  for loans  sourced  through  wholesale
brokers, which, in the opinion of management,  signals that a secular change has
taken place in the pricing structure for the wholesale  origination channel. See
"Management's Discussion and Analysis," 1996 Annual Report to Stockholders.

Regulation

         Mortgage banking is a highly regulated industry. The Company is subject
to the rules and regulations of, and  examinations by, the Department of Housing
and Urban  Development,  FNMA, FHLMC, VA, GNMA and state regulatory  authorities
with  respect  to  originating,   processing,   underwriting,  making,  selling,
securitizing and servicing  residential  mortgage loans. In addition,  there are
other federal and state  statutes and  regulations  affecting  such  activities.
These rules and regulations, among other things, impose licensing obligations on
the  Company,  establish  eligibility  criteria  for  mortgage  loans,  prohibit
discrimination,  provide for inspection  and  appraisals of properties,  require
credit reports on prospective borrowers,  regulate payment features and, in some
cases,  fix maximum interest rates,  fees and loan amounts.  FHA lenders such as
the Company are required annually to submit to the Federal Housing  Commissioner
and some states audited  financial  statements,  and FNMA,  FHLMC,  GNMA and FHA
require the maintenance of specified net worth levels. The Company's affairs are
also subject to examination by the Federal Housing  Commissioner at all times to
assure  compliance with FHA  regulations,  policies and procedures.  Among other
federal consumer credit laws, mortgage origination activities are subject to the
Equal  Credit  Opportunity  Act,  Truth In Lending Act,  Real Estate  Settlement
Procedures Act, the Fair Housing Act, the Home Mortgage  Disclosure Act, as well
as the regulations promulgated thereunder.  These laws prohibit  discrimination,
kickbacks and referral fees,  and require the disclosure of certain  information
to borrowers  concerning  credit and  settlement  costs.  Many of the regulatory
requirements  are designed to protect the interests of  consumers,  while others
protect the owners or insurers of mortgage  loans.  Failure to comply with these
requirements  can lead to loss of  approved  status,  termination  of  servicing
contracts without  compensation to the servicer,  demands for indemnification or
loan repurchases,  class action lawsuits and administrative enforcement actions,
which may involve civil money penalties and, in some instances,  treble damages.
Although the Company believes that it is in compliance in all material  respects
with applicable  Federal state laws, rules and regulations,  the requirements to
which the  Company is  subject  often are  ambiguous  and  subject to  differing
interpretations. There can be no assurance that more restrictive laws, rules and
regulations  will not be adopted in the future or that existing laws,  rules and
regulations,  or the provisions of the mortgage loan documents with  mortgagors,
will  not  be  interpreted  in a  more  restrictive  manner,  which  could  make
compliance  more  difficult  or  expensive,  restrict the  Company's  ability to
originate,  purchase, sell, or service mortgage loans, further limit or restrict
the amount of interest and other charges earned from loans originated, purchased
or  serviced by the  Company,  expose the  Company to claims by  mortgagors  and
administrative  enforcement actions, or otherwise adversely affect the business,
financial condition or prospects of the Company.

         Certain  conventional   mortgage  loans  are  subject  to  state  usury
statutes. Federally-related first-lien mortgage loans are exempt from the effect
of such statutes.  Despite federal exemption of state usury limits,  the Company
must  comply  with usury  statutes  in those  states  that have opted out of the
preemption. Various state laws affect the Company's mortgage banking operations.
The  Company is licensed to do  business  in those  states  where the  Company's
operations require such licensing.

         North  American  Mortgage   Insurance  is  subject  to  the  rules  and
regulations  of the  insurance  regulatory  agencies  of the  states in which it
operates.  

Employees

         As of February 28, 1997,  the business of the Company was  conducted by
approximately  2,918  employees.  None of these  employees is  represented  by a
bargaining  agent.  The Company  believes that its relations  with employees are
satisfactory.

Corporate Background

         The predecessor of the Company was founded in Santa Rosa, California in
1948 as Sonoma Mortgage Company, which operated as a residential mortgage banker
in Northern  California  until 1968,  when it was sold to Wells Fargo Bank, N.A.
and was operated as Wells Fargo Mortgage Company ("WFMC").  In 1985, IMCO Realty
Services - a California Limited Partnership, (the "Partnership") acquired WFMC's
residential mortgage lending division.

         The Company was  incorporated  in Delaware on February 8, 1991. In July
1992,  the  Company  acquired  the  business  of the  Partnership  as  part of a
reorganization (the "Reorganization") of the Partnership into corporate form and
completed  an  initial  public  offering  of  its  Common  Stock.  Prior  to the
acquisition,  the  Company  had  no  business  operations.  As a  result  of the
Reorganization, the Company acquired the business of the Partnership.

ITEM 2.      PROPERTIES

         The Company owns a 110,000  square foot office  building in Santa Rosa,
California  that  houses  its  corporate   headquarters,   marketing  and  other
administrative  departments  of the Company and from which it conducts  its loan
servicing  business.  As of February 28, 1997,  the Company  operated 106 branch
offices  located in 31 states  through  which the Company  conducts  its retail,
wholesale and  telemarketing  loan  origination  business.  See  "Mortgage  Loan
Originations - National  Presence." The Company also occupies other office space
for regional offices, satellite offices, records management,  inventory control,
telemarketing and for use by North American Mortgage Insurance Services.  All of
such offices,  aggregating  approximately  610,053 square feet of premises,  are
leased. None of the leases has a term of more than five years. The Company seeks
to include  options  to renew in each  lease and the right to early  termination
upon  payment to the  lessor of the  unamortized  portion of tenant  improvement
costs and leasing  commissions.  Generally,  the Company's leases are net leases
under  which the  Company is  obligated  to pay,  in  addition  to base rent,  a
pro-rata  portion of  increases  in the  lessor's  operating  costs  above those
incurred for a base year. The aggregate annual base rental of all leased offices
was approximately $10.8 million for the year ended December 31, 1996. Management
of the Company believes that its facilities are adequate for its operations.

ITEM 3.      LEGAL PROCEEDINGS

         The Company is a defendant in certain  litigation arising in the normal
course of its business.  Although the ultimate outcome of all pending litigation
cannot be  precisely  determined  at this time,  the Company  believes  that any
liability  resulting  from the  aggregate  amount  of  damages  for  outstanding
lawsuits  and claims will not have a material  adverse  effect on its  financial
position.

ITEM 4.      SUBMISSION OF MATTERS TO A VOTE OF SECURITY
             HOLDERS

         None.

<PAGE>
EXECUTIVE OFFICERS OF THE REGISTRANT

         The Company's executive officers and their ages are as follows:

          Name                             Position                          Age

John F. Farrell, Jr.    Chairman of the Board, Chief Executive Officer       59
                        and Director

Terrance G. Hodel       President, Chief Operating Officer                   54
                        and Director

Harold B. Bonnikson     Executive Vice President, Manager of                 42
                        Residential Production

Michael G. Conway       Executive Vice President, Manager of Secondary       48
                        Marketing and Credit Risk Management

Robert J. Gallagher     Executive Vice President, Manager of Planning        40
                        and Business Development

Martin S. Hughes        Executive Vice President, Chief Financial Officer    39
                        and Treasurer

Gary F. Moore           Executive Vice President, Manager of Information     46
                        Technology, Human Resources and Training

Robert A. Rosen         Executive Vice President, Manager of                 46
                        Loan Administration

         All  executive  officers  hold  office at the  pleasure of the Board of
Directors.

         There  is no  family  relationship  between  any  of the  directors  or
executive officers.

         John F. Farrell,  Jr. has been Chairman of the Board,  Chief  Executive
Officer and  Director of the Company  and the General  Partner  since 1985.  Mr.
Farrell  practiced  corporate law in New York City for six years and then joined
Merrill  Lynch  in  its  investment  banking  division.  He  was  a  partner  of
Oppenheimer  & Co.  from  1971 to 1981.  Since  1981,  Mr.  Farrell  has been an
investor  involved in the  purchase  and  management  of various  companies.  He
presently  is a director of  Automatic  Service  Company,  a food  services  and
vending  company,  and also a member of the Board of Trustees of Boston  College
and the  Kennedy  Library  Foundation.  He holds a B.S.  and M.S.  from New York
University and an L.L.M. and L.L.B. from New York University Law School.

         Terrance  G. Hodel has been  President,  Chief  Operating  Officer  and
Director  of the Company and the General  Partner  since 1985.  He joined  Wells
Fargo Mortgage Company in 1979 as President and Chief Executive  Officer.  Prior
thereto,  from 1975 to 1979,  Mr. Hodel held the  positions  of  Executive  Vice
President of Sutro Mortgage  Investment Trust and Senior Vice President of Ralph
C. Sutro Company. From 1972 to 1975, Mr. Hodel served as Vice President of Ralph
C. Sutro  Company.  Mr. Hodel was a member of the National  Advisory  Council of
FNMA from 1991 to 1994.  He has been a member  of the Board of  Trustees  of the
Mortgage Bankers  Association of America since 1992 and a member of the Board of
Directors of the California  Mortgage Bankers  Association since 1991. Mr. Hodel
received an M.B.A. from Stanford University and a B.A. from Pomona College.

         Harold B.  Bonnikson has served as Executive Vice President and Manager
of Residential Production of the Company since November 1995. From April 1995 to
October 1995, he served as Manager of the Southern  California and Telemarketing
Regions.  Prior  thereto,  Mr.  Bonnikson  served as Executive  Vice  President,
Manager of Telemarketing,  Product Development and Advertising from October 1992
to April 1995.  From the  commencement  of the  Company's  operations to October
1992, Mr.  Bonnikson was Senior Vice President and Manager,  Telemarketing  Loan
Production.   Mr.  Bonnikson  served  as  Senior  Vice  President  and  Manager,
Telemarketing  Loan Production of the General Partner from 1989 to July 1992. In
1981 he joined Wells Fargo  Mortgage  Company.  Mr.  Bonnikson was employed as a
Certified Public Accountant at Peat, Marwick,  Mitchell & Co. from 1978 to 1981.
In 1996,  he became a member of the Board of Directors of CPT, Inc. Mr Bonnikson
received a B.A. in Business  Administration  from California  State  University,
Sacramento.

         Michael G.  Conway has been  Executive  Vice  President  and Manager of
Secondary  Marketing,  and Credit Risk  Management  of the Company since October
1992.  From the  commencement  of the Company's  operations to October 1992, Mr.
Conway  was  Senior  Vice  President  and  Manager,   Secondary   Marketing  and
Operations.  Mr. Conway served as Senior Vice  President and Manager,  Secondary
Marketing and Operations of the General Partner from 1985 to July 1992. Prior to
joining Wells Fargo  Mortgage  Company in 1984,  Mr.  Conway was Executive  Vice
President of Pioneer  Mortgage  Company from 1983 to 1984. From 1975 to 1983, he
was employed at Dade Savings Mortgage Corporation where he became Executive Vice
President and Chief  Operating  Officer in 1981.  Mr. Conway  received a B.S. in
Civil  Engineering from the University of California at Davis and an M.B.A. from
the University of California at Los Angeles.

         Robert J.  Gallagher has served as Executive Vice President and Manager
of Planning and Business  Development  of the Company  since January 1997 and as
Chief  Administrative  Officer since October 1992. From the  commencement of the
Company's  operations to October 1992,  Mr.  Gallagher was Senior Vice President
and Chief  Financial  Officer.  He served as  Senior  Vice  President  and Chief
Financial  Officer  of the  General  Partner  from 1987 to July  1992.  Prior to
joining  Wells Fargo  Mortgage  Company in 1984,  he was  Controller  of Westnet
Group, a stock  brokerage and financial  services joint venture  involving Wells
Fargo Bank,  United Banks of Colorado,  Valley National Bank of Arizona and Bank
of Hawaii.  From 1980 to 1982 Mr.  Gallagher  was the  Controller  for Letterman
Transaction  Services, a stock brokerage investment company.  From 1978 to 1980,
he was  employed by Peat Marwick  Mitchell & Co. In 1994,  he became a member of
the Board of  Directors  of  Interlinq.  Mr.  Gallagher  is a  Certified  Public
Accountant  and received his B.A. in Economics from the University of California
at Santa Barbara.

         Martin  S.  Hughes  has  served  as  Executive  Vice  President,  Chief
Financial  Officer and Treasurer of the Company  since  October  1992.  From the
commencement of the Company's  operations to October 1992, Mr. Hughes was a Vice
President of the Company.  Prior thereto,  Mr. Hughes served as a Vice President
of the General Partner from September 1989 to July 1992 and from January 1984 to
July 1992, he held executive  positions with various  companies.  Mr. Hughes was
controller of BTK  Industries  from 1984 to 1985.  Subsequently,  he served as a
Vice President and Chief Financial Officer of Walls Holding Company from 1985 to
1989, of L-TEC Company from 1987 to 1988, and Shirley of Atlanta, Inc. from 1989
to 1990. In addition,  Mr. Hughes was a Vice  President of Brown Jordan  Company
from 1987 to 1988. Mr. Hughes is a Certified Public  Accountant and received his
B.S. in Accounting from Villanova University.

         Gary F.  Moore has  served as  Executive  Vice  President,  Manager  of
Information Technology,  Human Resources and Training, since October, 1996. From
April,  1994  to  October,  1996,  he was  Senior  Vice  President,  Manager  of
Information  Technology  for the  Company.  From 1977 to 1994,  Mr.  Moore  held
various  positions with Electronic Data Systems Corp.  (EDS),  including Account
Executive, Customer Support, Programmer, and Business Partner. EDS is one of the
world's  largest  suppliers  of  technology   integration  services.  Mr.  Moore
currently  serves as Vice Chairman of the  Technology  Committee of the Mortgage
Bankers Association of America. Mr. Moore received a B.S. from the United States
Military Academy.

         Robert A. Rosen has served as Executive Vice President, Manager of Loan
Administration,  since February,  1994. From October, 1992 to February, 1994, he
was Senior Vice President, Loan Administration,  and from June, 1991 to October,
1992, he was Vice President, Loan Administration,  for the Company. From 1985 to
1991, Mr. Rosen was Vice President and  Controller,  Loan  Administration,  with
Imperial  Corporation  of America.  From 1972 to 1985,  Mr.  Rosen held  various
positions,  including  Vice  President,  with Dime Savings Bank of New York. Mr.
Rosen received a Bachelor of Business  Administration,  Banking and Finance from
Hofstra University.


                                     PART II

ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED
         STOCKHOLDER MATTERS

         The  Company's  Common  Stock is listed on the New York Stock  Exchange
("NYSE") (Symbol:  "NAC").  The following table sets forth the high and low sale
prices (as reported by the NYSE) for the Company's Common Stock.

<TABLE>
<CAPTION>

                                                 Sale Price
                                       1996                       1995
                                       ----                       ----
                                High         Low           High         Low
                                ----         ---           ----         ---

<S>                            <C>         <C>           <C>          <C>    
First Quarter...............   $26.250     $19.375       $18.125      $14.500
Second Quarter..............   $21.000     $15.375       $25.875      $17.125
Third Quarter...............   $19.375     $14.750       $26.000      $20.000
Fourth Quarter..............   $23.125     $19.750       $25.375      $20.250
</TABLE>

         As of March 12, 1997, the latest practicable date, the closing price of
the Company's  Common Stock on the New York Stock  Exchange,  as reported in The
Wall Street Journal, was $21.875 per share.

         The Company  paid a cash  dividend of $.06 per share of Common Stock on
March 8, 1995, May 22, 1995, August 15, 1995,  November 15, 1995, March 4, 1996,
May 31, 1996, August 15, 1996, November 15, 1996 and March 4, 1997.

         The Certificate of Incorporation and Bylaws of the Company do not state
any dividend policy or establish any  distribution  requirements.  The Company's
ability  to pay  dividends  depends  upon  restrictions  contained  in  Delaware
corporation law and in its credit agreements. The Company's credit agreements do
not permit the aggregate of (a) all cash dividends  declared or paid upon shares
of its stock, and any other distribution of assets to its stockholders,  whether
in  cash,   property  or  securities   plus  (b)  the  cost  of  all  purchases,
acquisitions,  redemptions or retirements of any shares of the Company's capital
stock in any fiscal quarter,  when added to the cost to the Company of all other
such  dividends  and  costs  during  such  fiscal  quarter  and the  immediately
preceding  three  fiscal  quarters,  to exceed  $35,000,000  during  such fiscal
quarter and the  immediately  preceding three fiscal  quarters.  There can be no
assurance that any dividends will be paid.  The Company's  dividend  policy will
depend on the financial condition and results of operations of the Company,  its
cash needs and other factors deemed relevant by the Board of Directors, and will
be  subject  to  re-evaluation  by the Board of  Directors  of the  Company on a
continuing basis.

         As of March 12,  1997,  there  were 974  stockholders  of record of the
Company's Common Stock.

ITEM 6.  SELECTED FINANCIAL DATA

     The  information  set forth under the caption,  "Selected  Financial  Data"
which appears on page 19 of the Company's 1996 Annual Report to  Stockholders is
incorporated herein by reference.

ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
         RESULTS OF OPERATIONS

     The information set forth under the caption,  "Management's  Discussion and
Analysis"  which  appears on pages 20 through 28 of the  Company's  1996  Annual
Report to Stockholders is incorporated herein by reference.

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

     The consolidated financial statements,  together with the report therein of
Ernst & Young  LLP  dated  January  31,  1997  and the  Supplemental  Pro  Forma
Financial  Data,  appearing on pages 29 through 33 of the Company's  1996 Annual
Report to Stockholders are incorporated herein by reference.

ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
         FINANCIAL DISCLOSURE

         Not Applicable.

                                    PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

         The  information  required  by this Item 10 hereby is  incorporated  by
reference  from the  information  set  forth  under  the  caption  "Election  of
Directors"  in the  Company's  definitive  proxy  statement  for the 1997 Annual
Meeting of  Stockholders  to be filed pursuant to Regulation 14A within 120 days
after the end of the registrant's fiscal year and from the information set forth
under the caption "Executive  Officers of the Registrant"  appearing on pages 22
through 24 of this report.

ITEM 11. EXECUTIVE COMPENSATION

         The  information  required  by this Item 11 hereby is  incorporated  by
reference  from the  information  as set  forth  under  the  caption  "Executive
Compensation"  in the Company's  definitive  proxy statement for the 1997 Annual
Meeting of  Stockholders  to be filed pursuant to Regulation 14A within 120 days
after the end of the registrant's fiscal year.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

         The  information  required  by this Item 12 hereby is  incorporated  by
reference from the information set forth under the captions "Security  Ownership
of  Management"  and "Security  Ownership of Certain  Beneficial  Owners" in the
Company's definitive proxy statement for the 1997 Annual Meeting of Stockholders
to be filed  pursuant  to  Regulation  14A  within 120 days after the end of the
registrant's fiscal year.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

         The  information  required  by this Item 13 hereby is  incorporated  by
reference  from  the   information   set  forth  under  the  captions   "Certain
Transactions"  and "Executive  Compensation"  in the Company's  definitive proxy
statement for the 1997 Annual  Meeting of  Stockholders  to be filed pursuant to
Regulation 14A within 120 days after the end of the registrant's fiscal year.

<PAGE>
                                     PART IV

ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

         (a)  Financial Statements and Financial Statement Schedules:

         The following documents are filed as part of this report:
  
                                                                     Page in
                                                                 Annual Report1

         1.   Consolidated Financial Statements:

              Report of Independent Auditors                             29

              Consolidated Balance Sheets at December 31, 1996             
              and December 31, 1995                                      30

              Consolidated Statements of Operations for the 
              three years ended December 31, 1996, 1995 and 1994         31

              Consolidated Statement of Stockholders' Equity 
              for the three years ended December 31, 1996, 1995
              and 1994                                                   32 

              Consolidated Statements of Cash Flows for the 
              three years ended December 31, 1996, 1995 and 1994         33

              Notes to Consolidated Financial Statements                 34

                                                                    Page in
                                                                  This Report

          2.  Consolidated Financial Statement Schedules:

              Report of Independent Auditors on Financial
              Statement Schedules for the three years ended 
              December 31, 1996, 1995 and 1994                           36

              VIII--Valuation and Qualifying Accounts                    37

              All  other   schedules  are  omitted   because  they  are  not
              applicable  or  the  required  information  is  shown  in  the
              financial statements or notes thereto.

- --------
     1Incorporated  by reference from the indicated  pages of the Company's 1996
Annual Report to Stockholders.

Exhibit
Number                     Description
- ------                     -----------

3.1     Certificate of Incorporation of the Company (Exhibit 3.1(5))
3.2     Amended  and  Restated  Certificate  of  Incorporation  of  the  Company
        (Exhibit 3.2 (5))
3.3     Certificate  of  Amendment  dated April 1, 1992 to Amended and  Restated
        Certificate of Incorporation of the Company (Exhibit 3.3(5))
3.4     Certificate  of  Designation  of  Preferences  and  Rights  of  Series A
        Convertible  Preferred Stock of the Company filed July 13, 1992 (Exhibit
        3.4(5))
3.5     Certificate  of Merger dated July 16, 1992 of NAMC Sub I, Inc.  into the
        Company (Exhibit 3.5(5))
3.6     Certificate  of  Designation  of  Preferences  and  Rights  of  Series A
        Cumulative  Preferred  Stock  of the  Company  filed  November  6,  1992
        (Exhibit 3.6(5))
3.7     Amended and Restated By-Laws of the Company
4.1     Specimen Common Stock Certificate of the Company (Exhibit 4.1(2))
4.2     Specimen Class A Convertible  Preferred Stock Certificate of the Company
        (Exhibit 4.4(3))
4.3     Certificate  of  Designation  of  Preferences  and  Rights  of  Series A
        Convertible  Preferred  Stock of the  Company  filed July 13,  1992 (See
        Exhibit 3.4)
4.4     Certificate  of  Designation  of  Preferences  and  Rights  of  Series A
        Cumulative  Preferred  Stock of the Company filed  November 6, 1992 (See
        Exhibit 3.6)
4.5     Shareholder  Rights Agreement,  dated as of October 19, 1992 between the
        Company and The Bank of New York, as Rights Agent (Exhibit 4(4))
4.6     Form of Commercial Paper Note of the Company (Exhibit 4.3(9))
4.7     Form of  Indenture  between the Company  and IBJ  Schroder  Bank & Trust
        Company, as Trustee (Exhibit 4.1(7))
4.8     Form of Medium-Term  Note, Series A (Fixed Rate) of the Company (Exhibit
        4.2 (8))
4.9     Form of  Medium-Term  Note,  Series A  (Floating  Rate)  of the  Company
        (Exhibit 4.3(8))
10.1    Master  Agreement  dated  October  22,  1992  between  Federal  National
        Mortgage Association and the Company, as amended (Exhibit 10.4(5))
10.2+   North American Mortgage Company  Supplemental  Executive Retirement Plan
        (Exhibit 10.16(5))
10.3+   Form of Letter Agreement  regarding Grant of Non-qualified Stock Options
        dated February 1, 1993 (Exhibit 10.19(5))
10.4    Letters of  approval to IMCO Realty  Services  -- a  California  Limited
        Partnership*,  from Federal National Mortgage Association,  Federal Home
        Loan Mortgage  Corporation,  Government  National Mortgage  Association,
        Veterans  Administration and Department of Housing and Urban Development
        (Exhibit 10.26(1))

- ---------------
+This exhibit constitutes a management contract, compensatory plan or 
 arrangement.
*Predecessor of the Company
<PAGE>

10.5    Priority  Forward  Commitment  dated April 30, 1993 between  Residential
        Funding Corporation and the Company (Exhibit 10.58(6))
10.6    Servicing  Rights  Purchase  Agreement  dated March 31, 1993 between the
        Company and GE Capital Mortgage Services, Inc. (Exhibit 10.59(6))
10.7    Commercial  Paper Dealer  Agreement dated October 6, 1993 between Morgan
        Stanley & Co. Incorporated and the Company (Exhibit 10.62(9))
10.8.1  First  Amendment  to Master  Agreement  dated  December 17, 1992 between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.64.1(9))
10.8.2  Second  Amendment  to Master  Agreement  dated  March 25,  1993  between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.64.2(9))
10.8.3  Third Amendment to Master Agreement dated March 18, 1993 between Federal
        National Mortgage Association and the Company (Exhibit 10.64.3(9))
10.8.4  Fourth  Amendment  to Master  Agreement  dated  April 28,  1993  between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.64.4(9))
10.8.5  Fifth  Amendment to Master  Agreement dated May 17, 1993 between Federal
        National Mortgage Association and the Company (Exhibit 10.64.5(9))
10.8.6  Sixth Amendment to Master  Agreement dated June 11, 1993 between Federal
        National Mortgage Association and the Company (Exhibit 10.64.6(9))
10.8.7  Seventh Amendment to Master Agreement dated July 8, 1993 between Federal
        National Mortgage Association and the Company (Exhibit 10.64.7(9))
10.8.8  Eighth  Amendment  to Master  Agreement  dated  August 16, 1993  between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.64.8(9))
10.8.9  Ninth  Amendment  to Master  Agreement  dated  September 2, 1993 between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.64.9(9))
10.8.10 Tenth  Amendment  to Master  Agreement  dated  September 3, 1993 between
        Federal National Mortgage  Association and the Company (Exhibit 10.64.10
        (9))
10.9    As Soon As Pooled/Early  Purchase Option Agreement dated August 12, 1993
        between Federal National  Mortgage  Association and the Company (Exhibit
        10.65(9))
10.10   Mandatory  Commitment  Letter  Agreement dated November 11, 1993 between
        The  Prudential  Home Mortgage  Company,  Inc. and the Company  (Exhibit
        10.29(10))
10.11   Standby  Commitment  Contract  dated December 9, 1993 between GE Capital
        Mortgage Services, Inc. and the Company (Exhibit 10.30(10))
10.12   Agreement  for Purchase  and Sale of Servicing  dated as of December 24,
        1993 between  BancBoston  Mortgage  Corporation and the Company (Exhibit
        10.32(10))
10.13.1 Eleventh  Amendment to Master  Agreement dated November 15, 1993 between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.33.1(10))
10.13.2 Twelfth  Amendment to Master  Agreement  dated November 24, 1993 between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.33.2(10))
10.13.3 Thirteenth Amendment to Master Agreement dated December 22, 1993 between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.33.3(10))
<PAGE>

10.14   Renewal of Master  Agreement  dated as of December  22, 1993 between the
        Federal  Home  Loan  Mortgage   Corporation  and  the  Company  (Exhibit
        10.34(10))
10.15   Administrative  Procedures for Deferral Elections for the North American
        Mortgage Company 1994 Deferred  Compensation  Program for Executive Vice
        Presidents,  the  President  and the Chief  Executive  Officer  (Exhibit
        10.36(10))
10.16   Deferred Compensation Program and Administrative Procedures for Deferral
        Elections (Exhibit 10.37(10))
10.17   Master Agreement dated March 31, 1994 between Federal National  Mortgage
        Association and the Company (Exhibit 10.41(11))
10.18   Renewal of Master  Agreement  dated March 31, 1994 between  Federal Home
        Loan Mortgage Corporation and the Company (Exhibit 10.42(11))
10.19   First  through  Fourth  Amendments to Master  Agreement  dated March 31,
        1994,  between  Federal  National  Mortgage  Association and the Company
        (Exhibit 10.45(12))
10.20+  Form of Letter  Agreement  regarding  Grant of Qualified  Stock  Options
        dated April 29, 1994 and Schedule of Option  Agreements  with  Executive
        Officers (Exhibit 10.32(13))
10.21+  Termination Agreement between John F. Farrell, Jr. and the Company dated
        February 6, 1995 (Exhibit 10.34(13))
10.22+  Termination  Agreement  between  Terrance G. Hodel and the Company dated
        February 6, 1995 (Exhibit 10.35(13))
10.23+  Form of  Termination  Agreement for Executive  Officers,  other than the
        Chief Executive  Officer and the President,  and Schedule of Termination
        Agreements with Executive Officers (Exhibit 10.36(13))
10.24+  Form of Letter  Agreement  regarding  Grant of Qualified  Stock  Options
        dated  February  22, 1995 and  Schedule  of  Agreements  with  Executive
        Officers (Exhibit 10.37(13))
10.25+  North American  Mortgage Company Incentive Stock Option Plan, as amended
        (Exhibit 10.38(13))
10.26.1 Fifth  Amendment to Master  Agreement  dated  December 8, 1994,  between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.39.1(13))
10.26.2 Sixth  Amendment to Master  Agreement  dated  January 31, 1995,  between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.39.2(13))
10.26.3 Seventh  Amendment  to Master  Agreement  dated  March 7, 1995,  between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.39.3(13))
10.26.4 Eighth  Amendment  to Master  Agreement  dated March 22,  1995,  between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.39.4(13))
10.27   Commercial  Paper Dealer Agreement dated as of February 15, 1995 between
        the Company and Chase Securities, Inc. (Exhibit 10.42(13))
10.28   Third  Amendment to Pool  Purchase  Contract  between  Federal  National
        Mortgage Association and the Company (Exhibit 10.44(14))


- ---------------
+This exhibit constitutes a management contract, compensatory plan or 
arrangement.

<PAGE>

10.29   Renewal of Master  Agreement  dated as of March 23, 1995 between Federal
        National Mortgage Association and the Company (Exhibit 10.45(14))
10.30   Master Agreement dated April 17, 1995 between Federal National  Mortgage
        Association and the Company (Exhibit 10.46(15))
10.31   Amendment  No. One to Master  Agreement  dated  April 17,  1995  between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.47(15))
10.32   Amendment  No. Two to Master  Agreement  dated  April 17,  1995  between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.48(15))
10.33   Amendment  No.  Three to Master  Agreement  dated April 17, 1995 between
        Federal   National   Mortgage   Association  and  the  Company  (Exhibit
        10.49(15))
10.34   Consolidated  Second  Amended and Restated  Revolving  Credit  Agreement
        dated as of  January  23,  1996 by and among the  Company  and The First
        National Bank of Chicago,  as  administrative  agent,  and certain other
        parties identified therein (Exhibit 10.37(16))
10.35   Renewal of Master  Agreement  dated as of March 23, 1996 between Federal
        Home Loan Mortgage Corporation and the Company (Exhibit 10.38(16))
10.36+  Form of Letter  Agreement  regarding  Grant of Qualified  Stock  Options
        dated  February  14, 1996 and  Schedule  of  Agreements  with  Executive
        Officers  (Exhibit  10.39(16))  
10.37+  North American  Mortgage  Company Deferred Base Salary or Bonus Program
        (Exhibit 10.40(16))
10.38+  National Union Fire Insurance  Company of Pittsburgh,  PA.(R)  Directors
        and  Officers  Insurance  and  Company   Reimbursement  Policy  (Exhibit
        10.41(16))
10.39+  Chubb Group of Insurance  Companies Directors and Officers Liability and
        Reimbursement Excess Policy (Exhibit 10.42(16))
10.40   Master  Agreement dated as of April 4, 1996,  between  Federal  National
        Mortgage Association and the Company (Exhibit 10.43(17))
10.41   Master Commitment Amendment dated May 31, 1996 between Federal Home Loan
        Mortgage Corporation and the Company (Exhibit 10.44(18))
10.42   Master  Commitment  Amendment  dated July 23, 1996 between  Federal Home
        Loan Mortgage Corporation and the Company (Exhibit 10.45(18))
10.43   American  International  Companies  Directors,  Officers  and  Corporate
        Insurance Policy (Exhibit 10.46(19))
10.44   Chubb Group of Insurance  Companies Directors and Officers Liability and
        Reimbursement Excess Policy (Exhibit 10.47(19))
10.45+  Senior Executive Severance Pay Plan of North American Mortgage Company
11      Statement re Computation of Per Share Earnings
13      1996 Annual Report to Stockholders
21      Subsidiaries of the Registrant
23      Consent of Independent Auditors
27      Financial Data Schedule

- ---------------
+This exhibit constitutes a management contract, compensatory plan or 
 arrangement.
<PAGE>



(1)     Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Registration  Statement  on  Form  S-4,  filed  under  Registration  No.
        33-44681 on December 23, 1991.
(2)     Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Registration  Statement on Form S-1 and Amendment  No. 1 thereto,  filed
        under Registration No. 33-44680 on February 12, 1992.
(3)     Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Registration  Statement on Form S-4 and Amendment  No. 2 thereto,  filed
        under Registration No. 33-44681 on February 26, 1992.
(4)     Incorporated by reference to designated exhibit to the Company's Current
        Report on Form 8- K filed under  Commission File No. 1-11017 on November
        6, 1992.
(5)     Incorporated  by  reference  to  designated  exhibit or  schedule to the
        Company's  Annual  Report on Form 10-K filed under  Commission  File No.
        1-11017 on March 30, 1993.
(6)     Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Quarterly Report on Form 10-Q filed under Commission File No. 1-11017 on
        May 14, 1993.
(7)     Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Registration  Statement  on  Form  S-3,  filed  under  Registration  No.
        33-69318 on September 23, 1993.
(8)     Incorporated by reference to designated exhibit to the Company's Current
        Report on Form 8- K filed under  Commission  File No. 1-11017 on October
        25, 1992.
(9)     Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Quarterly Report on Form 10-Q filed under Commission File No. 1-11017 on
        November 12, 1993.
(10)    Incorporated  by  reference  to  designated  exhibit or  schedule to the
        Company's  Annual  Report on Form 10-K filed under  Commission  File No.
        1-11017 on March 30, 1994.
(11)    Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Quarterly Report on Form 10-Q filed under Commission File No. 1-11017 on
        May 14, 1994.
(12)    Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Quarterly Report on Form 10-Q filed under Commission File No. 1-11017 on
        November 12, 1994.
(13)    Incorporated  by  reference  to  designated  exhibit or  schedule to the
        Company's  Annual  Report on Form 10-K filed under  Commission  File No.
        1-11017 on March 30, 1995.
(14)    Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Quarterly Report on Form 10-Q filed under Commission File No. 1-11017 on
        May 14, 1995.
(15)    Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Quarterly Report on Form 10-Q filed under Commission File No. 1-11017 on
        August 14, 1995.
(16)    Incorporated  by  reference  to  designated  exhibit or  schedule to the
        Company's  Annual  Report on Form 10-K filed under  Commission  File No.
        1-11017 on March 30, 1996.
(17)    Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Quarterly Report on Form 10-Q filed under Commission File No. 1-11017 on
        May 14, 1996.
(18)    Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Quarterly Report on Form 10-Q filed under Commission File No. 1-11017 on
        August 14, 1996.
(19)    Incorporated  by  reference  to  designated  exhibit  to  the  Company's
        Quarterly Report on Form 10-Q filed under Commission File No. 1-11017 on
        September 14, 1996.

        (b)   Reports on Form 8-K

              None.

<PAGE>



                                   SIGNATURES

         Pursuant to the  requirements  of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

Date:  March 28, 1997

                         NORTH AMERICAN MORTGAGE COMPANY


                                     By:    /s/MARTIN S. HUGHES
                                         ----------------------------
                                             (Martin S. Hughes)
                                         Executive Vice President and
                                         Chief Financial Officer

         Pursuant to the  requirements  of the Securities  Exchange Act of 1934,
this  report has been  signed  below by the  following  persons on behalf of the
registrant and in the capacities and on the dates indicated.

     Signature                     Title                              Date
     ---------                     -----                              ----

JOHN F. FARRELL, JR.   
- --------------------       Chairman of the Board,                 March 28, 1997
(John F. Farrell, Jr.)     Chief Executive Officer 
                           and Director

TERRANCE G. HODEL  
- -----------------          President,                             March 28, 1997
(Terrance G. Hodel)        Chief Operating Officer 
                           and Director

MARTIN S. HUGHES 
- ----------------           Executive Vice President,              March 28, 1997
(Martin S. Hughes)         Chief Financial Officer and
                           Treasurer (Principal Financial
                           Officer)

D. ALLAN HOFF
- -------------              Senior Vice President and Corporate    March 28, 1997
(D. Allan Hoff)            Controller (Principal Accounting 
                           Officer)


WILLIAM L. BROWN           Director                               March 28, 1997
- ----------------
(William L. Brown)


WILLIAM F. CONNELL         Director                               March 28, 1997
- ------------------         
(William F. Connell)


MAGNA L. DODGE             Director                               March 28, 1997
- --------------             
(Magna L. Dodge)


WILLIAM O. MURPHY          Director                               March 28, 1997
- -----------------         
(William O. Murphy)


ROBERT J. MURRAY           Director                               March 28, 1997
- ----------------          
(Robert J. Murray)


JAMES B. NICHOLSON         Director                               March 28, 1997
- ------------------        
(James B. Nicholson)

         Supplemental Information to be Furnished With Reports Filed Pursuant to
Section 15(d) of the Act by  Registrants  Which Have Not  Registered  Securities
Pursuant to Section 12 of the Act:

         Not Applicable.
<PAGE>

         Report of Independent Auditors on Financial Statement Schedule



North American Mortgage Company


We have audited the consolidated financial statements of North American Mortgage
Company and subsidiaries (the Company) as of December 31, 1996 and 1995, and for
each of the three years in the period ended  December 31, 1996,  and have issued
our report  thereon  dated  January  31,  1997.  Our audits  also  included  the
financial  statement schedule of the Company listed in Item 14(a)(2) of the 1996
Form 10-K. This schedule is the responsibility of the Company's management.  Our
responsibility is to express an opinion based on our audits.

In our  opinion,  the  financial  statement  schedule  referred  to above,  when
considered  in  relation  to the basic  financial  statements  taken as a whole,
presents fairly in all material respects the information set forth therein.





                                            /s/Ernst & Young LLP


San Francisco, California
January 31, 1997


<PAGE>



                                                                  SCHEDULE VIII

                         NORTH AMERICAN MORTGAGE COMPANY

                SCHEDULE VIII - VALUATION AND QUALIFYING ACCOUNTS

                       Three Years Ended December 31, 1996
                          (Dollar amounts in thousands)
<TABLE>
<CAPTION>

                Column A                   Column B                 Column C            Column D       Column E
               ----------                  --------                 --------             --------      ---------
                                          Balance at      Charged to     Charged                       Balance at
                                          Beginning       Costs and      to Other                       End of
                                          of Period        Expenses      Accounts       Deductions      Period
                                          ---------        --------      --------       ----------      ------
                                                                  
                  Description

FORECLOSURE RESERVE:
<S>                                       <C>             <C>           <C>          <C>              <C>      
  Year ended December 31, 1996........     $    798        $  1,444      $   ---      $  (1,390)       $     852
  Year ended December 31, 1995........          373             949          ---           (524)             798
  Year ended December 31, 1994........          320             572          ---           (519)             373
PROVISION FOR LOAN LOSSES:
  Year ended December 31, 1996........     $  3,556        $  4,656      $   ---      $  (3,744)       $   4,468
  Year ended December 31, 1995........        2,471           3,853          ---         (2,768)           3,556
  Year ended December 31, 1994........        4,348           2,360          ---         (4,237)           2,471
RECEIVABLE RESERVE:
  Year ended December 31, 1996........     $    ---        $    ---      $   ---      $     ---        $    ---
  Year ended December 31, 1995........          ---             ---          ---            ---             ---
  Year ended December 31, 1994........          120             ---          ---           (120)            ---
DEFERRED TAXES RESERVE:
  Year ended December 31, 1996........     $    ---        $    ---      $   ---      $     ---        $    ---
  Year ended December 31, 1995........        2,519             ---      (2,519)            ---             ---
  Year ended December 31, 1994........        4,490             ---      (1,971)            ---           2,519
ORIGINATED LOAN SERVICING
   RESERVE:
  Year ended December 31, 1996........     $  2,552        $  1,537      $   ---      $     ---        $  4,089
  Year ended December 31, 1995........          ---           3,517          ---           (965)          2,552
  Year ended December 31, 1994........          ---             ---          ---            ---             ---

</TABLE>

                          AMENDED AND RESTATED BY-LAWS
                         NORTH AMERICAN MORTGAGE COMPANY
                                    ARTICLE I
                                     OFFICES

     SECTION 1. The registered office shall be located in Wilmington,  Delaware.

     SECTION 2. The  Corporation may also have offices at such other places both
within and without the State of Delaware as the Board of Directors may from time
to time  determine or the  business of the  Corporation  may  require.  

                                   ARTICLE II
                            MEETINGS OF STOCKHOLDERS

     SECTION  1. The  annual  meeting of the  stockholders  of the  Corporation,
commencing with the year 1991 shall be held at such place, within or without the
State of  Delaware,  at such  time and on such day as may be  determined  by the
Board  of  Directors  and as such  shall be  designated  in the  notice  of said
meeting,  for the purpose of electing  directors and for the transaction of such
other business as may properly be brought before the meeting.  If for any reason
the annual meeting shall not be held during the period  designated  herein,  the
Board of Directors  shall cause the annual meeting to be held as soon thereafter
as may be convenient. 

     SECTION  2.  Special  meetings  of the  stockholders  for  any  purpose  or
purposes,  unless  otherwise  prescribed  by  statute or by the  Certificate  of
Incorporation,  may be held  at any  place,  within  or  without  the  State  of
Delaware,  and may be called by resolution  of the Board of Directors.  (Adopted
3/31/92).  Business  transacted at any special meeting of stockholders  shall be
limited to the purposes stated in the notice of meeting. 

     SECTION  3. The  holders of a  majority  of the shares of stock  issued and
outstanding  and  entitled  to vote,  represented  in person or by proxy,  shall
constitute a quorum at all meetings of the  stockholders  for the transaction of
business  except as  otherwise  provided  by  statute or by the  Certificate  of
Incorporation.  If a quorum is present or represented, the affirmative vote of a
majority of the shares of stock present or  represented  at the meeting shall be
the act of the  stockholders  unless  the vote of a greater  number of shares of
stock is required by law or by the  Certificate of  Incorporation.  If, however,
such  quorum  shall  not  be  present  or  represented  at  any  meeting  of the
stockholders,  the stockholders  present in person or represented by proxy shall
have power to adjourn the meeting from time to time,  without  notice other than
announcement at the meeting, until a quorum shall be present or represented.  At
such  adjourned  meeting at which a quorum shall be present or  represented  any
business may be  transacted  which might have been  transacted at the meeting as
originally notified. 


     SECTION 4. Any action required to be taken at a meeting of the stockholders
may be taken without a meeting if a consent in writing, setting forth the action
so  taken,  shall be  signed by all of the  stockholders  entitled  to vote with
respect to the subject matter thereof. 

     SECTION 5. At an annual meeting of  stockholders,  only such business shall
be  conducted as shall have been  properly  brought  before the  meeting.  To be
properly brought before the meeting business must be (a) specified in the notice
of meeting (or any supplement thereto) given by or at the direction of the Board
of  Directors,  (b) proposed by or at the direction of the Chairman of the Board
of  Directors  or (c)  proposed by any  stockholder  of the  Corporation  who is
entitled to vote at the meeting, who complied with the notice provisions of this
Section  5 and who is a  stockholder  of  record  at the  time  such  notice  is
delivered  to the  Secretary  of the  Corporation.  For  business to be properly
brought  before an annual meeting by a stockholder,  the  stockholder  must have
given timely notice thereof in writing to the Secretary of the Corporation, and,
such business must be a proper matter for stockholder  action.  To be timely,  a
stockholder's  notice  shall be  delivered  to the  Secretary  at the  principal
executive  offices  of the  Corporation  not less than  sixty days nor more than
ninety  days  prior to the first  anniversary  of the  preceding  year's  annual
meeting;  provided,  however,  that in the  event  that the  date of the  annual
meeting is advanced by more than twenty  days,  or delayed by more than  seventy
days, from such anniversary date, notice by the stockholder to be timely must be
so delivered not earlier than the ninetieth day prior to such annual meeting and
not later than the close of business on the later of the seventieth day prior to
such  annual  meeting  or the  tenth  day  following  the  day on  which  public
announcement  of the date of such  meeting  is first  made.  Such  stockholder's
notice shall set forth (a) a brief  description  of the  business  desired to be
brought  before the meeting,  the reasons for  conducting  such  business at the
meeting and any material  interest in such business of such  stockholder and the
beneficial  owner,  if any, on whose behalf the proposal is made;  and (b) as to
the  stockholder  giving the notice and the beneficial  owner,  if any, on whose
behalf  the  nomination  or  proposal  is made (i) the name and  address of such
stockholder,  as they appear on the Corporation's  books, and of such beneficial
owner and (ii) the class and number of shares of the Corporation which are owned
beneficially and of record by such stockholder and such beneficial  owner.  

                                   ARTICLE III
                                    DIRECTORS

     SECTION 1. The number of directors  which shall  constitute the whole Board
of Directors shall initially be seven. Thereafter, the number of directors which
shall constitute the Board of Directors shall be such as from time to time shall
be fixed by the Board of Directors,  but in no case shall such number be greater
than  nine or  less  than  two,  provided  that no  decrease  in the  number  of
directorships  shall shorten the term of any incumbent  director.  Any change in
the number of directorships  must be authorized by a majority of the whole Board
of Directors,  as constituted  immediately  prior to such change.  The directors
shall be elected at the annual meeting of the  stockholders,  except as provided
in Section 2 of this Article,  and each director elected shall hold office until
the next  annual  meeting  of  stockholders  and until his or her  successor  is
elected and qualified or until his or her earlier death or resignation.
Directors need not be stockholders. 

     SECTION 2.  Vacancies and newly created  directorships  resulting  from any
increase  in the  number of  directorships  may be filled by a  majority  of the
directors  then in  office,  though  less than a quorum,  or  elected  by a sole
stockholder, and the directors so chosen shall hold office until the next annual
election and until their  successors are duly elected and  qualified.  A vacancy
created by the  removal of a director by the  stockholders  may be filled by the
stockholders. 

     SECTION 3. The first meeting of each newly elected Board of Directors shall
be held at such time and place as shall be announced after the annual meeting of
stockholders and no other notice of such meeting shall be necessary to the newly
elected directors in order legally to constitute the meeting,  provided a quorum
shall be present. 

     SECTION 4. Regular meetings of the Board of Directors may be held upon such
notice, or without notice, and at such time and at such place as shall from time
to time be  determined by the Board of Directors or the Chairman of the Board of
Directors. 

     SECTION 5. Special  meetings of the Board of Directors may be called by the
Chairman of the Board of Directors on one day's notice to each director,  and at
such place as shall be  determined  by the  Chairman of the Board of  Directors,
pursuant to the notice  provisions  of Article  IV;  special  meetings  shall be
called by the Chairman of the Board of Directors or the Secretary in like manner
and on like notice on the written request of two directors. 

     SECTION 6.  Attendance  of a director at any  meeting  shall  constitute  a
waiver  of notice of such  meeting,  except  where a  director  attends  for the
express  purpose of objecting  to the  transaction  in any business  because the
meeting  is  not  lawfully  called  or  convened.  Neither  the  business  to be
transacted  at, nor the purpose of, any regular or special  meeting of the Board
of  Directors  need be  specified  in the  notice  or  waiver  of notice of such
meeting. 

     SECTION 7. At all  meetings  of the Board of  Directors  a majority  of the
total number of directors then  constituting the whole Board of Directors but in
no event less than two directors  shall  constitute a quorum for the transaction
of business,  and the act of a majority of the directors  present at any meeting
at which there is a quorum shall be the act of the Board of Directors, except as
may be  otherwise  specifically  provided  by statute or by the  Certificate  of
Incorporation  or by these  By-Laws.  If a quorum  shall not be  present  at any
meeting of the Board of Directors, the directors present may adjourn the meeting
from time to time, without notice other than announcement at the meeting,  until
a quorum shall be present. 

     SECTION 8. Unless otherwise  restricted by the Certificate of Incorporation
or by these By-Laws, any action required or permitted to be taken at any meeting
of the Board of Directors  or of any  committee  thereof may be taken  without a
meeting,  if prior to such  action a written  consent  thereto  is signed by all
members of the Board of Directors or of such committee,  as the case may be, and
such written  consent is filed with the minutes of  proceedings  of the Board of
Directors or committee. 

     SECTION 9. The Board of Directors  may, by resolution  passed by a majority
of the  whole  Board  of  Directors,  designate  one or  more  committees,  each
committee to consist of two or more of the directors of the Corporation,  which,
to the extent provided in the resolution, shall have and may exercise the powers
of the Board of Directors in the  management  of the business and affairs of the
Corporation  and may authorize the seal of the  Corporation to be affixed to all
papers which may require it. Such  committee or committees  shall have such name
or names as may be  determined  from time to time by  resolution  adopted by the
Board of Directors. 

     SECTION  10.  Subject  to any  exclusive  rights of holders of any class or
series of stock having a preference  over the common stock,  par value $0.01 per
share, of the Corporation as to dividends or upon liquidation to elect directors
upon the  happening of certain  events,  only  persons who are  nominated at any
meeting of  stockholders  of the  Corporation  in accordance  with the following
procedures  shall be eligible for election as directors.  Nominations of persons
for  election  to the Board of  Directors  of the  Corporation  may be made at a
meeting of  stockholders  at which directors are to be elected only (i) by or at
the  direction  of the  Board of  Directors  or (ii) by any  stockholder  of the
Corporation  entitled to vote for the  election of  directors  generally  at the
meeting who complies  with the notice  procedures  set forth in this Section 10.
Such  nominations  by a  stockholder  shall be made pursuant to timely notice in
writing to the  Secretary  of the  Corporation.  To be timely,  a  stockholder's
notice shall be delivered to or mailed and received at the  principal  executive
offices of the  Corporation not less than 60 days nor more than 90 days prior to
the date of the meeting; provided,  however, that in the event that less than 75
days' notice or prior public  disclosure  of the date of the meeting is given or
made to stockholders, notice by the stockholder to be timely must be so received
not later than the close of business on the 10th day  following the day on which
such notice of the date of the meeting was mailed or such public  disclosure was
made. Such stockholder's  notice to the Secretary shall set forth (a) as to each
person whom the stockholder  proposes to nominate for election or re-election as
a  director,  all  information  relating  to such  person that is required to be
disclosed in solicitations of proxies for election of directors, or is otherwise
required,  in each case pursuant to Regulation 14A under the Securities Exchange
Act of 1934, as amended (including such person's written consent to being named
in the proxy  statement  as a nominee and to serving as a director if  elected);
and (ii) as to the  stockholder  giving the notice (x) the name and address,  as
they appear on the  Corporation's  books, of such  Stockholder and (y) the class
and number of shares of the Corporation's  stock that are beneficially  owned by
such stockholder. At the request of the Board of Directors, any person nominated
by the Board of  Directors  for  election  as a  director  shall  furnish to the
Secretary  of the  Corporation  that  information  required to be set forth in a
stockholder's  notice of  nomination  which  pertains to the nominee.  No person
shall be eligible for election as a director of the Corporation unless nominated
in  accordance  with the  provisions  of this  Section  10.  The  officer of the
Corporation  or other  person  presiding at the meeting  shall,  if the facts so
warrant,  determine and declare to the meeting that a nomination was not made in
accordance  with such  provisions  and, if he should so  determine,  he shall so
declare to the meeting and the defective  nomination  shall be  disregarded.  In
addition to any other requirements  relating to amendments to these By-Laws,  no
proposal to amend or repeal this Section 10 shall be brought  before any meeting
of the  stockholders  of the  Corporation  unless written notice is given of (i)
such proposed repeal or the substance of such proposed amendment,  (ii) the name
and address of the  stockholder who intends to propose such repeal or amendment,
and (iii) a  representation  that the stockholder is a holder of record of stock
of the Corporation  specified in such notice,  is or will be entitled to vote at
such  meeting and intends to appear in person or by proxy at the meeting to make
the proposal. Such notice shall be given in the manner and at the time specified
above in this Section 10. 

                                   ARTICLE IV
                                     NOTICES

     SECTION 1.  Whenever,  under the  provisions of statute or  Certificate  of
Incorporation  or of  these  By-Laws,  notice  is  required  to be  given to any
director or stockholder, it shall not be construed to mean only personal notice,
but such notice may be given in writing, by mail,  addressed to such director or
stockholder,  at  his  or her  address  as it  appears  on  the  records  of the
Corporation, with postage thereon prepaid, and such notice shall be deemed to be
given at the time when the same shall be  deposited  in the United  States mail.
Notice to  directors  may be sent by a  private  or  public  overnight  delivery
service  and such  notice  shall be  deemed  given at the time  when  notice  is
delivered to such  service.  Notice to directors  also may be given by telegram,
telex and by facsimile  transmission;  any such notice is  effective  when sent.
Notices to be given to  stockholders  in  connection  with any annual or special
meeting  of  stockholders  shall be  given  to all  stockholders  of  record  as
determined at least 30 days prior to such meeting. 

     SECTION 2. Whenever  notice is required to be given under the provisions of
statute or of the  Certificate of  Incorporation  or of these By-Laws,  a waiver
thereof in writing  signed by the person or  persons  entitled  to such  notice,
whether before or after the time stated therein,  shall be deemed  equivalent to
the giving of such notice. 

                                    ARTICLE V
                                    OFFICERS

     SECTION 1. The  officers of the  Corporation  may include a Chairman of the
Board of Directors (who shall also be the Chief Executive Officer),  one or more
Vice-Chairmen,  a President, one or more Executive Vice Presidents,  one or more
Senior Vice Presidents, one or more Vice Presidents, a Secretary, a Treasurer, a
Controller,  one or  more  Assistant  Vice  Presidents,  one or  more  Assistant
Secretaries,  one  or  more  Assistant  Treasurers  and  one or  more  Assistant
Controllers. The Board of Directors shall have the power to choose all or any of
such  officers.  In  addition,  each  of the  Chief  Executive  Officer  and the
President,  acting alone,  may from time to time appoint one or more Senior Vice
Presidents, Vice Presidents,  Assistant Vice Presidents,  Assistant Secretaries,
Assistant Controllers and Assistant Treasurers.  Two or more offices may be held
by the same person  except the offices of President and Secretary or the offices
of President and Vice President. 

     SECTION 2. The Board of Directors  shall elect officers of the  Corporation
at its first  meeting  after  each  annual  meeting  of  stockholders.  

     SECTION 3. The Board of  Directors  may  appoint  such other  officers  and
agents as it shall deem  necessary  who shall hold their  offices for such terms
and shall  exercise  such powers and perform such duties as shall be  determined
from time to time by the Board of Directors. 

     SECTION 4. All salaries and bonuses of officers of the  Corporation  at the
rank of  Executive  Vice  President or above shall be subject to approval by the
Board of Directors. 

     SECTION 5. Each  officer of the  Corporation  shall hold  office  until the
first meeting of the Board of Directors  next  following  the annual  meeting of
stockholders  next following the election or  appointment  of such officer.  The
Board of  Directors  may remove any  officer  at any time.  The Chief  Executive
Officer or the President may each,  acting alone,  remove at any time any person
from any office other than the office of President or Chief  Executive  Officer.
Any  vacancy  occurring  in any office of the  Corporation  may be filled by the
Board of Directors or by an officer  having the power to make an  appointment to
such vacant office. 

                              CHAIRMAN OF THE BOARD

     SECTION 6. The Chairman of the Board of Directors,  if there be a Chairman,
shall be chosen  from  among  the  directors  and  shall be the Chief  Executive
Officer of the  Corporation,  shall preside at all meetings of the  stockholders
and the Board of  Directors.  The Chief  Executive  Officer shall be vested with
general  supervisory  power  and  authority  over the  business  affairs  of the
Corporation,  and  shall see that all  orders  and  resolutions  of the Board of
Directors are carried into effect. Any Vice-Chairman or Vice-Chairmen,  shall be
chosen  from among the  directors  and shall have such  powers and duties as may
from time to time be assigned by the Board of Directors. 

                                    PRESIDENT

     SECTION  7. The  President  shall be the  Chief  Operating  Officer  of the
Corporation,  unless  there is no Chairman of the Board of  Directors,  in which
case the President  shall be the Chief  Executive  Officer of the Corporation as
well as the Chief Operating Officer. In the absence of the Chairman of the Board
of Directors,  or if there be no Chairman,  the  President  shall preside at all
meetings of the  stockholders  and the Board of Directors;  the President  shall
have general and active  management of the business of the Corporation,  subject
to the direction of the Board of Directors and the Chief Executive Officer,  and
shall see that all  orders and  resolutions  of the Board of  Directors  and the
Chief  Executive  Officer are carried into effect,  and shall perform all duties
incident to the office of a President of a corporation, and such other duties as
from  time to time may be  assigned  by the  Board of  Directors  and the  Chief
Executive Officer. 

                            EXECUTIVE VICE PRESIDENTS

     SECTION 8. Any Executive  Vice-Presidents elected shall have such duties as
the Board of Directors or Chief Executive Officer, or President may from time to
time  prescribe,  and  shall,  except as the Board of  Directors  may  otherwise
direct, perform such duties under the general supervision of the President. 

                             SENIOR VICE-PRESIDENTS

     SECTION 9. Any Senior Vice-Presidents elected shall have such duties as the
Board of  Directors  or President  may from time to time  prescribe,  and shall,
except as the Board of Directors may otherwise direct, perform such duties under
the general supervision of the President.  

                                 VICE-PRESIDENTS

     SECTION 10. Any Vice-Presidents elected shall have such duties as the Board
of Directors or President may from time to time prescribe,  and shall, except as
the Board of  Directors  may  otherwise  direct,  perform  such duties under the
general  supervision  of the President.  

                                    SECRETARY

     SECTION 11. The  Secretary  shall take  minutes of the  proceedings  of the
stockholders  and the Board of Directors  and record the same in a suitable book
for preservation. The Secretary shall give notice of all regular and duly called
special meetings of the  stockholders and the Board of Directors.  The Secretary
shall have charge of and keep the seal of the  Corporation,  and shall affix the
seal,  attested by his or her signature,  to such instruments as may require the
same.  Unless the Board of Directors shall have appointed a transfer agent,  the
Secretary shall have charge of the certificate books,  transfer books, and stock
ledgers,  and shall prepare voting lists prior to all meetings of  stockholders.
The  Secretary  shall have charge of such other books and papers as the Board of
Directors  may direct and shall  perform such other duties as may be  prescribed
from time to time by the Board of Directors or the President.

                               ASSISTANT SECRETARY

     SECTION 12. The  Assistant  Secretary,  if there shall be one, or, if there
shall be more than one, the Assistant Secretaries in the order determined by the
Board of  Directors,  shall,  in the  absence or  disability  of the  Secretary,
perform the duties and exercise the powers of the  Secretary  and shall  perform
such other  duties and have such other  powers as the Board of  Directors or the
officer  to  whom  such  Assistant  Secretary  reports  may  from  time  to time
prescribe. 

                                    TREASURER

     SECTION 13. The Treasurer  shall have custody of the funds,  securities and
other assets of the  Corporation.  The Treasurer  shall keep a full and accurate
record of all receipts and  disbursements of the Corporation,  and shall deposit
or cause to be  deposited  in the name of the  Corporation  all  monies or other
valuable effects in such banks,  trust companies,  or other  depositories as may
from time to time be selected by the Board of  Directors.  The  Treasurer  shall
have  power  to make and  endorse  notes  and pay out  monies  on check  without
countersignature  and shall perform such other duties as may be prescribed  from
time to time by the Board of Directors or the President. 

                               ASSISTANT TREASURER

     SECTION 14. The  Assistant  Treasurer,  if there shall be one, or, if there
shall be more than one, the Assistant  Treasurers in the order determined by the
Board of  Directors,  shall,  in the  absence or  disability  of the  Treasurer,
perform the duties and exercise the powers of the  Treasurer  and shall  perform
such other  duties and have such other  powers as the Board of  Directors or the
officer  to  whom  such  Assistant  Treasurer  reports  may  from  time  to time
prescribe. 


                                   ARTICLE VI
                             CERTIFICATES FOR SHARES
                                LOST CERTIFICATES

     SECTION  1. The  Board of  Directors,  the  Chief  Executive  Officer,  the
President,  or the Secretary may direct a new  certificate to be issued in place
of any certificate  theretofore  issued by the Corporation  alleged to have been
lost,  stolen  or  destroyed.   When  authorizing  each  such  issue  of  a  new
certificate, the Board of Directors, the Chief Executive Officer, the President,
or the Secretary in its or his or her discretion and as a condition precedent to
the  issuance  thereof,  may  prescribe  such terms and  conditions  as it deems
expedient,  and may require such indemnities as it deems adequate to protect the
Corporation  from any claim that may be made against it with respect to any such
certificate alleged to have been lost, stolen or destroyed. 

                               TRANSFER OF SHARES

     SECTION 2. Upon  surrender to the  Corporation or the transfer agent of the
Corporation of a certificate representing shares duly endorsed or accompanied by
proper  evidence of  succession,  assignment  or authority  to  transfer,  a new
certificate  shall  be  issued  to the  person  entitled  thereto,  and  the old
certificate  canceled  and  the  transaction  recorded  upon  the  books  of the
Corporation. 

                             REGISTERED STOCKHOLDERS

     SECTION 3. The  Corporation  shall be entitled to recognize  the  exclusive
right of a person  registered  on its books as the  owner of  shares to  receive
dividends,  and to  vote  as  such  owner,  and to hold  liable  for  calls  and
assessments a person  registered on its books as the owner of shares,  and shall
not be bound to  recognize  any  equitable or other claim to or interest in such
share or shares on the part of any other  person,  whether  or not it shall have
express or other notice  thereof,  except as  otherwise  provided by the laws of
Delaware. 

                                SIGNING AUTHORITY

     SECTION 4. All contracts, agreements,  assignments, transfers, deeds, stock
powers or other  instruments of the Corporation may be executed and delivered by
(i) the Chief Executive Officer or the President, or (ii) by such other officers
or agent or agents,  of the  Corporation as shall be thereunto  authorized  from
time to time by the Chief  Executive  Officer or the  President  or the Board of
Directors,  or (iii) by power of  attorney  executed  by any person  pursuant to
authority  granted by the Chief Executive  Officer or the President or the Board
of Directors;  and the Secretary or any Assistant  Secretary or the Treasurer or
any Assistant Treasurer may affix the seal of the Corporation thereto and attest
the same. 


                                   ARTICLE VII
                               GENERAL PROVISIONS
                                     CHECKS

     SECTION  1. All checks or  demands  for money and notes of the  Corporation
shall be signed by the Chief Executive Officer, the President, the Treasurer, or
any other such  officer or officers or such other person or persons as the Chief
Executive Officer, the President,  the Treasurer,  or the Board of Directors may
from time to time designate. 

                                   FISCAL YEAR

     SECTION 2. The fiscal year of the Corporation  shall be fixed by resolution
of the Board of Directors. 

                                      SEAL

     SECTION 3. The corporate seal shall have inscribed  thereon the name of the
Corporation,  the  year of its  organization  and the  words  Corporation  Seal,
Delaware.  The seal  may be used by  causing  it or a  facsimile  thereof  to be
impressed or affixed or in any manner reproduced. 

                                 INDEMNIFICATION

     SECTION  4.  The  Corporation  shall  indemnify  its  officers,  directors,
employees and agents to the fullest extent permitted by the General  Corporation
Law of Delaware,  as the same exists or may  hereafter be amended  (but,  in the
case of any such amendment,  only to the extent that such amendment  permits the
Corporation to provide  broader  indemnification  rights than said law permitted
the Corporation to provide prior to such amendment). 

                                  ARTICLE VIII
                                   AMENDMENTS

     SECTION 1. These By-Laws may be altered, amended or repealed or new By-Laws
may be adopted (a) at any regular or special  meeting of stockholders at which a
quorum is present or  represented  subject to Section 10 of Article III of these
By-Laws,  by the  affirmative  vote of a majority of the stock entitled to vote,
provided notice of the proposed alteration,  amendment or repeal be contained in
the notice of such meeting,  or (b) by the affirmative vote of a majority of the
Board of Directors at any regular or special  meeting of the Board of Directors.
The stockholders shall have authority to change or repeal any By-Laws adopted by
the directors,  subject to Section 10 of Article III of these By-Laws.  

                       SENIOR EXECUTIVE SEVERANCE PAY PLAN
                       OF NORTH AMERICAN MORTGAGE COMPANY


                                  Introduction

     North American  Mortgage Company,  a Delaware  corporation (the "Company"),
has had in effect a practice of paying severance pay to senior executives in the
event  of  specific  types  of  Terminations  (as  hereinafter   defined)  on  a
case-by-case  basis.  This  practice  has not  heretofore  been set forth in any
written document. For the benefit of Named Executives, in order to establish the
prospective  terms  of the  Company's  severance  Policy  with  respect  to such
executives,  the Company  hereby  adopts,  effective as of October 13, 1994, the
Senior  Executive  Severance Pay Plan of North  American  Mortgage  Company (the
"Plan").


                             Section 1. Definitions

     1.1.  "Average Bonus" means the average of the sum of the last three annual
bonuses earned by a Named  Executive  (regardless of whether payment is deferred
by the Named Executive or paid by the Employer in a subsequent year), or, if the
Named  Executive  has been  employed by the  Employer for less than three annual
bonus  periods,  the average of the sum of all annual  bonuses paid to the Named
Executive  by the  Employer;  provided,  however,  that for any partial  year of
employment  a bonus  earned  by an  Executive  for  such  partial  year  will be
annualized for purposes of the Plan (unless such bonus represents a payment that
will not be made more often than once per year).

     1.2. "Board" means the Board of Directors of the Company.

     1.3.  "Cause"  means (a)  refusal to perform or gross  neglect by the Named
Executive of responsibilities of the employment position;  (b) misconduct on the
part of the Named Executive that is materially  detrimental to or has a material
adverse effect on the Company; (c) Named Executive's  conviction or plea of nolo
contendere to a  misdemeanor  involving  embezzlement  or fraud or other offense
involving the money or property of the Company;  (d) the commission by the Named
Executive of one or more acts which  constitute an indictable crime under United
States federal, state, or local law.

     1.4 "Change of Control"  means (i) the sale of all the  outstanding  common
stock of the Company;  (ii) the approval by the  shareholders  of the Company of
the merger or consolidation of the Company with any other corporation; (iii) the
sale of all or  substantially  all of the  assets  of the  Company;  or (iv) the
liquidation  or  dissolution  of the Company (other than, in each of (i) through
(iv) above,  a sale to or merger or  consolidation  with,  or a  liquidation  or
dissolution which results in the stock or assets of the Company being held by an
affiliate of the Company or in which the stockholders of the Company immediately
prior to such event own at least 65 percent of the resulting entity and no other
Stockholder or group of stockholders of the entity involved in such  transaction
(other  than the  Company)  owns  more than  fifteen  percent  of the  resulting
entity). 

     1.5. "Code" means the Internal Revenue Code of 1986, as amended.

     1.6.  "Committee" means the Committee appointed by the Board, or in lieu of
such Committee, the Board's designee.

     1.7.  "Company"  means  North  American  Mortgage  Company,  a  corporation
incorporated under the laws of the State of Delaware.

     1.8. "Comparable Position" means a position with at least the same level of
Compensation, responsibilities, substantially the same benefits, and in the same
immediate geographic area as a Named Executive's present position.

     1.9.  "Compensation"  means the amount per annum that a Named Executive was
paid  or  provided  by  the  Company  as  salary  or  wage,  including  deferred
compensation,  (excluding all bonuses, commissions, overtime, and other forms of
special  or  incentive  remuneration)  immediately  preceding  the  Termination.

     1.10 "Employer" means the Company and any of its subsidiaries.

     1.11. "Named Executive" means any employee actively performing services for
the Employer on the date of Notice of Termination or the date of Termination who
holds the title of President,  Chief Executive Officer, Senior Vice President or
Executive vice President.

     1.12.  "Notice  of  Termination"  means  a  written  or  oral  notice  that
employment will be terminated, provided to the Named Executive by the Company or
its  representative  at  least  two  weeks  prior  to the  date of  Termination;
provided, however, that a Termination will be deemed to occur without two weeks'
notice so long as Section 3.1 hereof is complied with.

     1.13.  "Parachute  Payment"  means  any  payment  deemed  to  constitute  a
"parachute payment" as defined in Section 28OG of the Code.

     1.14.  "Plan"  means  this  senior  Executive  Severance  Pay Plan of North
American  Mortgage  Company,  as set  forth in this  document,  and as it may be
amended from time to time.

     1.15. "Release" means a written release, in form and substance satisfactory
to the Committee, in its sole discretion,  executed by a Named Executive who has
been granted Severance Pay, releasing and discharging the Company, the Committee
and any other  persons from and against any claim,  liability or  obligation  in
respect of or arising out of the Named Executive's employment or Termination.

     1.16.  "Severance Pay" means the amounts, if any, payable under Section 3.1
of this Plan to a Named Executive upon Termination.

     1.17.  "Severance  Percentage"  means the percentage of a Named Executive's
Compensation set forth on Exhibit A hereto.

     1.18.  "Termination"  Except  as  otherwise  provided  under a  Termination
Agreement,  "Termination" means a Named Executive's  involuntary  termination of
employment with the Employer without Cause; provided,  however, that Termination
shall not include any  termination of employment by reason of death,  disability
or retirement of the Named Executive.

     1.19.  "Termination  Agreement"  means that  agreement  by and  between the
Company and a Named  Executive  which  provides  for certain  benefits  upon the
occurrence  of  certain  terminations  within  one year  following  a Change  of
Control.

     1.20.  "Severance  Period"  means  that  number of  months  equal to twelve
multiplied by the Severance Percentage.


                             Section 2. Eligibility

     2.1. A Named  Executive must have a minimum of ninety days of Service prior
to the earlier of the date of  Termination  or the date Notice of Termination is
issued to such Named  Executive  to be eligible to receive  benefits  under this
Plan and must in fact not be employed by any  Employer or any  successor  to any
Employer  (whether  by  merger,  stock  sale or the  purchase  of  assets of any
Employer or any business unit thereof). Notwithstanding anything to the contrary
herein, no Named Executive shall be entitled to receive benefits under this Plan
if the Named Executive has been offered a Comparable  Position with any Employer
or any successor to any Employer (whether by merger, stock sale, or the purchase
of the assets of any Employer or any business unit thereof).


                               Section 3. Benefits

     3.1.  (a) As soon as  practicable  after the date of  Termination,  a Named
Executive  eligible to receive benefits under this Plan shall receive  Severance
Pay in a lump sum amount equal to the  Severance  Percentage,  multiplied by the
sum of (i) such Named Executive's Compensation, plus (ii) such Named Executive's
Average Bonus.

           (b) In addition to the amounts payable under Section 3.1(a) above, as
soon as  practicable  after the date of  Termination,  if the Company  failed to
issue a Notice of Termination to the Named Executive,  in lieu of such Notice of
Termination,  the Named  Executive shall receive a lump sum amount equal to 2/52
of Severance Pay.

     3.2.  Notwithstanding  anything  to the  contrary  in this  Plan,  under no
circumstances  may the aggregate  Severance  Pay granted to any Named  Executive
upon a  Termination  be paid unless the  Committee  has  received a Release.  If
payments made pursuant to this Plan,  when  aggregated  with any other  payments
made to you, are considered  Parachute  Payments which would result in a loss of
deduction to the Employer  under Section 280G of the Code,  then payments  under
this Plan shall be limited to the greatest amount which may be paid to you under
Section 280G of the Code  without  causing any loss of deduction to the Employer
under that Section.  The limitations  imposed by the foregoing sentence shall be
computed  by Ernst & Young,  or in the event  they  decline,  another  "big six"
accounting  firm chosen by the Employer and  reasonably  acceptable to the Named
Executive,  and any expenses  relating to such computation shall be borne by the
Employer.

     3.3.  The Named  Executive  shall be entitled to medical  benefits and life
insurance  benefits  under the same  terms as if the Named  Executive  continued
employment with the Employer for the twelve month period following  Termination;
provided, however, that to the extent the Named Executive is entitled to receive
such benefits from the Company under any other plan or agreement, there shall be
no duplication of such benefits.

     3.4.  No  Severance  Pay or  benefits  shall be  provided  (or  payments or
benefits shall cease) if, between the date of Notice of Termination and the date
of Termination, the Named Executive:

           (a) is found by the Company at any time to have  engaged in an act or
acts of willful malfeasance or nonfeasance of his duties; or

           (b) fails to perform any services  requested of him by his  employer,
supervisor, or superior; or

           (c)  demonstrates a deterioration  in performance or misconduct which
warrants termination of his employment; or

           (d) is offered or reassigned to a Comparable Position,  or refuses to
interview  for any position  with any Employer or any  successor to any Employer
(whether by merger, stock sale, or the purchase of the assets of any Employer or
any business unit thereof).

     3.5.  Any  benefits  provided  pursuant  to this Plan may be reduced by any
amounts owed to the Employer by the Named Executive and any and all withholdings
required by law or authorized by the Named Executive.


                        Section 4. Administration of Plan

     4.1.  The  Committee  shall be the plan  administrator.  In addition to any
other powers granted to the Committee  under the Plan, the Committee  shall have
the exclusive right,  power and authority to interpret,  in its sole discretion,
any and all of the  provisions  of the Plan;  to  establish  claims and  appeals
procedures;  and to consider and decide  conclusively any questions  (whether of
fact or otherwise)  arising in connection with the administration of the Plan or
any  claim  for  severance  pay  arising  under  the  Plan,  including,  without
limitation, the determination of a termination for cause. Any decision or action
of the  Committee  shall be final,  conclusive  and  binding  on all  interested
parties.

     4.2. The Company shall indemnify any individual who is an employee, officer
or  director  of the  Company,  or his or her heirs  and legal  representatives,
against all liability and reasonable expense (including reasonable counsel fees,
amounts  paid in  settlement  and  amounts  of  judgments,  fines or  penalties)
incurred or imposed upon him or her in connection with any claim,  action,  suit
or proceeding,  whether civil,  criminal,  administrative or  investigative,  in
connection with his or her duties with respect to this Plan,  provided that such
act or omission does not constitute gross negligence or willful misconduct.

     5.1. The Board  reserves the right,  upon  unanimous  written  consent or a
majority vote of the directors present, in person or by telephone,  at a meeting
of the Board, to modify,  amend or terminate the Plan in whole or part,  without
notice at any time,  and benefits  hereunder,  whether in an individual  case or
more  generally,  may be  altered,  reduced,  or  eliminated  by the Board.  All
modifications of or amendments to the Plan shall be in writing.

     5.2.  Neither the  establishment of the Plan nor any action of the Company,
the  Committee,  or a fiduciary  shall be held or  construed  to confer upon any
person any legal  right to continue  employment  with the  Company.  The Company
expressly  reserves the right to discharge any employee whenever the interest of
the Company, in its sole judgment, may so require,  without any liability on the
part of the Company, the Committee, or any fiduciary.

     5.3.  Benefits  payable  under  the Plan  shall be paid out of the  general
assets of the Company, and are not required to be funded in any manner, although
the  Company  may set aside  amounts in respect  of, or fund,  benefits  payable
hereunder.  Benefits  payable to a Named  Executive  will represent an unsecured
claim by such Named Executive against the general assets of the Company.

     5.4. Except to the extent required by law,  benefits payable under the Plan
shall  not  be  subject  to  assignment,  alienation,  transfer,  pledge,  levy,
attachment or other legal process,  encumbrance,  commutation or anticipation by
the Named Executive and any attempt to do so shall be void.

         5.5. This Plan shall be interpreted  and applied in accordance with the
laws of the State of Delaware (without  reference to rules relating to conflicts
of laws), except to the extent superseded by applicable federal law.
<PAGE>


                         NORTH AMERICAN MORTGAGE COMPANY
                       SENIOR EXECUTIVE SEVERANCE PAY PLAN

                                    EXHIBIT A

                              SEVERANCE PERCENTAGE



                  Chief Executive Officer                100%

                  Chief Operating Officer                100%

                  Executive Vice Presidents               75%

                  Senior Vice Presidents                  50%

                        Computation of Earnings Per Share


                                                  Year Ended December 31
                                             1996         1995           1994
                                          -----------   ----------    ----------

Primary:
  Average Shares Outstanding               14,317,465   15,039,179    15,480,368
  Net effect of dilutive stock options -
   based on the treasury stock method
   using average market price                 200,306      252,649       347,892
                                              -------      -------       -------

  Total                                    14,517,771   15,291,828    15,828,260
                                           ==========   ==========    ==========
                                      
  Net Income                             $ 32,953,000  $ 40,455,00   $ 8,182,000
                                         ============  ===========   ===========
                                    
  Per Share Amount                             $ 2.27      $ 2.65         $ 0.52
                                               ======      ======         ======
                                                             
Fully Diluted:
  Average Shares Outstanding               14,317,465   15,039,179    15,480,368
  Net effect of dilutive stock options -
    based on the treasury stock method
    using the year-end market price, if
    higher than average market price          200,977      271,235       348,642
                                              -------      -------       -------
                                                    
 Total                                     14,518,442   15,310,414    15,829,010
                                           ==========   ==========    ==========
 
 Net Income                              $ 32,953,000  $ 40,455,00   $ 8,182,000
                                         ============  ===========   ===========
                                              
 Per Share Amount                              $ 2.27       $ 2.64        $ 0.52
                                               ======       ======        ======
<PAGE>

<PAGE>
[INSIDE FRONT COVER]
CONTENTS

Letter to Stockholders                 2
Financial Highlights                   4
Positioned for Profits                 5
Financials                            17
Corporate Directory                   48
Stockholder Information               49


<PAGE>
COMPANY OVERVIEW
North  American  Mortgage Company is a leading  U.S.  mortgage  banker
funding  $9.5 billion in loans for the purchase or refinance of  homes
in  1996  and  operating more than 100 loan production offices  in  32
states. The Company is the nationOs third largest independent mortgage
banker  and  ranks  in the top dozen of all home mortgage  lenders  It
offers  a wide array of loan products and programs to consumers realty
brokers,  mortgage  brokers and builders,  and  in  addition  provides
related  financial  products, including home equity  credit  and  full
lines of insurance. The Company also services Mortgage loans and ended
1996 with a servicing portfolio of $13.3 billion.

<PAGE>
[PHOTO]
<PAGE>
TO OUR STOCKHOLDERS

During  the  past year, North American Mortgage Company completed  the
investment phase of the corporate strategy we developed to strengthen,
diversify  and  grow the Company. Many key initiatives are  now  fully
implemented  and  others are well underway. We believe  that,  due  to
strategic  decisions and additional investments made during  the  past
two  years,  the  Company is well positioned  to  succeed  in  todayOs
difficult mortgage-banking environment.

In  1996,  the strong housing market and relatively favorable interest
rate  environment  spurred  consumer  loan  demand,  resulting  in  an
estimated $785 billion in new residential mortgage originations.  This
growth  in volume, however, was accompanied by continued consolidation
within  the  industry  and severe price competition.  In  this  highly
charged  environment, your Company increased its loan fundings  by  26
percent  over 1995, to $9.5 billion. Earnings for the year were  $2.30
per  share  despite  price  competition and continued  start-up  costs
associated   with  strategic  investments.  We  believe   that,   with
initiatives on course, investments made and major expansions complete,
we will be able to compete effectively in 1997.

The  recent trend toward consolidation in our industry shows no  signs
of abating. Commercial banks have become major players in the mortgage
market  through banking industry consolidation and the acquisition  of
independent mortgage companies. North American Mortgage Company  faces
larger and more powerful competitors than ever before. Fewer companies
control  more  of  the market. At the beginning  of  the  decade,  the
combined  market  shares of the 25 largest originators  accounted  for
little  more  than one-quarter of the total, while in  1996  the  same
group  captured nearly 40 percent. Consolidation has also resulted  in
price  competition, driving the CompanyOs price subsidies to borrowers
to an average of 35 basis points on loans originated in 1996, compared
with 32 basis points in 1995 and 22 basis points in 1994.

As   these  statistics  demonstrate,  mortgage  banking  today  is  an
enterprise that demands new thinking. North American Mortgage  Company
has  considered  carefully how best to compete  under  these  evolving
conditions, and we have taken specific strategic actions to deal  with
each  of  the  challenges presented by our industry. We have  met  our
challenges by strengthening our core business of mortgage origination;
by entering related businesses where we can leverage our expertise and
resources;  by  reducing  our production costs  through  hub-and-spoke
processing between branches and satellites; and by investing in people
and  technology.  Each  of these actions merits discussion,  and  each
should strengthen our competitive position in 1997.

2
<PAGE>

STRENGTHENING  OUR CORE BUSINESS North American Mortgage  Company  has
gained capacity through expanded operations and a continuing push  for
efficiencies,  with  a  focus  on  processing.  From  our  origins  in
California,  your Company has sought and achieved a national  presence
that  allows  us  to  take full advantage of the  regional  nature  of
business  cycles, expanding where the local economy is  growing.  With
109 offices in 32 states in every region of the country, our expansion
drive  is now complete. We have also worked to become a more efficient
producer  with  the  full  implementation of  our  re-engineered  loan
processing system, developed in consultation with Coopers & Lybrand.

ENTERING  RELATED BUSINESSES In todayOs competitive climate,  a  broad
market presence and efficient operations cannot, in themselves, ensure
the  continued  financial health of your Company. We  are  engaged  in
ongoing  evaluation of and entry into closely related businesses  that
draw on our core competencies as mortgage bankers, businesses where we
can  capitalize on our existing distribution network and physical  and
technological  infrastructure. We look for  opportunities  in  higher-
margin  businesses that will generate additional revenue  streams  and
that  will offset the cycles of the mortgage industry. In prior years,
we  took  the  first steps of introducing insurance, home  equity  and
credit card products.

In  1996,  we  made  an important decision to enter subprime  lending,
which  offers  considerably  higher profit margins  than  conventional
mortgage  lending. After examining alternatives, we  inaugurated  this
highly promising venture in a strategic alliance with a major subprime
securitizer, ContiMortgage, a subsidiary of ContiFinancial.  Following
a  pilot  phase in seven of our branches during the fourth quarter  of
1996,  we are now rolling out the subprime program across the  Company
and  we  expect  to complete implementation in our wholesale  branches
during the first quarter of 1997.

During  1996,  the Company decided to securitize mortgage  loans  that
exceed  Fannie  Mae  and  Freddie Mac guidelines  in  order  to  offer
desirable  products with more timely approvals and consistent  pricing
and  underwriting standards than are possible under  sale  to  a  loan
conduit.  We intend to sponsor our first securitization in the  second
quarter of 1997.

We also introduced an affinity program with United Airlines that
offers members of UnitedOs frequent flier program miles
for mortgages, and we are actively investigating similar programs with
market leaders in travel and other industry sectors.

REDUCING  PRODUCTION COSTS In addition to expanding our  reach  during
the  past  year, we continued to seek ways to lower production  costs.
Beginning  in wholesale branches, we experimented with a hub-and-spoke
transaction model in which full-service branches within a region carry
out  the  processing and underwriting functions for loan  applications
generated by satellite offices. We then expanded the model to selected
retail  branches. Our retail branches now support processing for  more
than  50  satellites. We are currently analyzing the  existing  branch
network  to identify additional locations where hub-and-spoke linkages
will generate further savings.

                                                                     3
<PAGE>
INVESTING  IN  PEOPLE AND TECHNOLOGY In tandem with  our  geographical
expansion  and  cost-saving initiatives, we have invested  significant
resources  in  recruiting, training and retaining  top  employees  and
adding  important new technological tools. These investments  are  now
complete  and we look forward to profiting from them in the  years  to
come.

In  addition  to inaugurating and following through on  its  strategic
initiatives,  North American Mortgage Company continues to  pay  close
attention to financial fundamentals. Our balance sheet remains strong;
we  have  a  current  warehouse line of  credit  of  $1  billion;  our
investment-grade  debt ratings were affirmed by the  rating  agencies;
and we continue to enjoy good financial liquidity.

Despite   the  challenges  of  the  increasingly  competitive  lending
environment,  we  believe that 1997 will offer many  opportunities  to
North  American Mortgage Company. The economy is healthy, and consumer
confidence  is  high  - both primary determinants  for  home  purchase
decisions.  Your  Company  is  now  positioned  to  benefit  from  the
initiatives we have implemented and the investments we have  made.  We
thank you for your support during this period of building, and we look
forward to rewarding your confidence in 1997.



[s/John F. Farrell, Jr.]                [s/Terrance G. Hodel]
John F. Farrell, Jr                     Terrance G. Hodel
Chairman of the Board                   President
Chief Executive Officer                 Chief Operating Officer

March 14, 1997

FINANCIAL HIGHLIGHTS
<TABLE>
<CAPTION>
Years ended December 31,            1996      1995      1994      1993
- ----------------------------------------------------------------------
- -
<S>                           <C>        <C>       <C>      <C>
Loan production In millions     $9,473     $7,495    $9,755    $17,607
Servicing portfolio
In millions                    $13,293    $14,109   $14,839    $17,280
Net income In thousands        $32,953    $40,455    $8,182    $47,694
Total assets In thousands     $853,657   $746,368  $765,374 $1,627,843
StockholdersO equity
In thousands                  $203,401   $193,144  $153,105   $165,380
Net income per share             $2.30      $2.69     $0.53      $3.17
Average shares outstanding
In thousands                    14,317     15,039    15,480     15,035
</TABLE>

4
<PAGE>

NORTH AMERICAN MORTGAGE COMPANY

POSITIONED FOR PROFITS

In  1996, North American Mortgage Company increased originations by 26
percent  to  $9.5 billion, while implementing initiatives designed  to
increase  profits  in  1997  and beyond. As  we  continue  to  compete
effectively in a mortgage-banking environment characterized  by  fewer
major  players  and greater price competition, we know that  long-term
success  depends  on  maintaining  a  solid  foundation  in  our  core
business,  entering  promising new businesses, operating  through  the
most  efficient  structure, and making the most of our investments  in
people and technology.

LOAN ORIGINATIONS($ IN BILLIONS)
[BAR CHART]
- -----------------------------------
O95                        O96
7.5                        9.5
- -----------------------------------

                                                                     5

<PAGE>
[PHOTO]
Profitability depends on making the right strategic decisions  -  like
growing  our  retail  market  share by offering  customers  attractive
products and the ability to do business at their convenience.
<PAGE>
NORTH AMERICAN MORTGAGE COMPANY

A STRONG BASE

The  Company  has  steadily developed its core  business  of  mortgage
lending by extending its geographical market reach, employing multiple
origination  channels,  offering  a  range  of  diverse  products  and
emphasizing operational efficiency. In addition to generating  revenue
from  mortgage  production, the Company has continued to  improve  the
performance of its servicing operation.

Over  the past five years, we have achieved a significant presence  in
all major markets. We are particularly pleased with the performance of
our  Midwest and Northeast regions, both operations we built from  the
ground  up.  Within four years of start-up, together the  Midwest  and
Northeast regions have grown to generate more than one-quarter of  the
CompanyOs total fundings.

THE  RIGHT BALANCE OF ORIGINATION CHANNELS The Company recognizes  the
value   of   reaching   customers  through   retail,   wholesale   and
telemarketing channels. This three-part approach allows the Company to
benefit  from  the  advantages of each channel  without  becoming  too
dependent  on  any one. Our branch expansion, completed in  1996,  has
increased  our  volume of retail business, which  today  is  our  most
profitable  origination channel. Retail is primarily oriented  to  the
purchase  market,  which,  since the refinancing  boom  in  1993,  has
accounted  for  more  than 70 percent of originations  nationwide.  At
North    American   Mortgage   Company,   retail   volume,   including
telemarketing, stood at 42 percent of all originations in 1996.

The   wholesale  channel,  which  produces  a  higher  percentage   of
refinancings  than  retail  production,  is  based  on  the  CompanyOs
relationship  with  a network of more than 6,500 independent  mortgage
brokers.  The Company maintains ties with this broker network  through
calling  officers  and  marketing  seminars,  which  are  designed  to
increase  awareness  of  the CompanyOs loan  products  and  to  assist
brokers in educating their customers.

AN  ARRAY OF PROGRAMS AND PRODUCTS We believe that providing consumers
with  a diverse array of attractive programs and products is a way  to
differentiate  North  American Mortgage Company  in  the  marketplace.
Accordingly,  we have created programs that are directed primarily  at
purchase  loans and are targeted to different kinds of  consumers  and
markets.  These programs are particularly important to  maintaining  a
healthy  retail  channel, and they performed well  in  1996.  Purchase
Express(R),  for  example,  is  an  advance  credit  approval  program
intended to build customer loyalty. As popular among realty brokers as
it  is among buyers, Purchase Express accounted for 24 percent of  the
CompanyOs total retail fundings in 1996.

RETAIL/WHOLESALE COMPARISON
($ In Millions)
[BAR CHART]
       O94       O95       O96
- ----------------------------------
*    3,822     3,312     3,995
+    5,933     4,183     5,478
- ----------------------------------
* Retail
+ Wholesale

FUNDING BY REGION
(% of Total Funding)
[CHART BY REGION]
                      O94       O95      O96
- ------------------------------------------------
Pacific               23%       19%      20%
Southern CA/NV        21%       19%      18%
Southwest             24%       23%      18%
Midwest                3%       14%      18%
Mid-Atlantic          20%       15%      13%
Northeast              2%        5%       8%
Telemarketing          7%        5%       5%
- ------------------------------------------------
[REGIONAL GRAPHIC MAP OF UNITED STATES]

                                                                     7

<PAGE>
NORTH AMERICAN MORTGAGE COMPANY

NUMBER OF LOANS PER SERVICING EMPLOYEE
[BAR CHART]

       O94       O95       O96
- ----------------------------------
+      933     1,070     1,086
*      692       732       n/a
- ----------------------------------
   + NAMC*
   * MBA**
* North American Mortgage Company
**Mortgage Bankers Association

LOAN DELINQUENCY RATE
(INCLUDES FORECLOSURES)
[BAR CHART]
       O94       O95       O96
- ----------------------------------
+    2.43%     3.06%     3.43%
*    5.28%     5.40%     5.40%
- ----------------------------------
+ North American Mortgage Company
* Mortgage Bankers Association

Some of the CompanyOs most successful loan programs are aimed at fast-
growing but traditionally underserved segments of the overall mortgage
market.  Opening  Doors for America(TM)is a community lending  program
that   uses   such   vehicles  as  special  loan  programs,   flexible
underwriting,  outreach  and education to  help  make  home  buying  a
reality   for   first-time,  low-  to  moderate-income  and   minority
purchasers.  This  commitment  has benefited  communities  across  the
country,  and  it  has  had  a  significant  impact  on  the  Company,
accounting for $2.6 billion of our 1996 production. Opening Doors  for
America  has  also  earned  us recognition from  the  Federal  Housing
Administration as one of the nationOs top five FHA lenders to African-
American, Asian-American and Hispanic households.

Another innovative program, introduced in 1995, is Rehab Express,(TM)a
government-insured loan that targets older, urban markets by combining
purchase and property improvement costs. In 1996, the first full  year
Rehab  Express  was offered, North American Mortgage Company  was  the
fourth-largest  originator of loans of this  type,  according  to  the
Department of Housing and Urban Development. Although this specialized
and complex product represents modest volume for the Company,
it  generates high revenue due to limited price competition. Based  on
the  success  of Rehab Express, we are planning to add a  conventional
loan to our rehabilitation product line in 1997.

A  HIGH-QUALITY  SERVICING PORTFOLIO North American  Mortgage  Company
ended   1996  with  a  servicing  portfolio  of  $13.3  billion.   The
delinquency  rate is a key measure of portfolio quality, and  in  1996
the  Company  continued  its  enviable  record  against  the  industry
average.  While  our delinquency rate rose slightly in  1996  to  3.58
percent (including foreclosures), it compares very favorably with  the
industry-wide  figure of 5.65 percent. Our average  coupon  rate  also
rose modestly, to 7.80 percent in 1996 from 7.73 percent in 1995,  but
it  remained  in  line with prevailing interest rates,  continuing  to
reduce   the   probability  of  borrower  refinancing  and  consequent
portfolio runoff.

Making  optimal  use of technology, reporting and tracking  regulatory
changes,  the  Company is among the most efficient  servicers  in  the
industry.  For  example, in 1996, the Company serviced an  average  of
1,086  loans  per servicing employee. This figure, up  for  the  third
consecutive year, compares with an industry average of 732  loans  per
servicing  employee in 1995, the latest year for which statistics  are
available.


8

<PAGE>
NORTH AMERICAN MORTGAGE COMFPANY
NEW OPPORTUNITIES

North  American  Mortgage  Company  actively  evaluates  related   new
business  opportunities that hold promise for the future.  We  subject
these  ventures  to  stringent tests:  they  must  draw  on  our  core
competencies as mortgage bankers, they must be delivered  through  our
existing  channels, they must be congruent with our corporate  mission
and  they  must  hold significant potential for profit.  In  1996,  we
expanded  our  existing  related businesses, introduced  three  highly
promising new initiatives and began planning for future additions.

CROSS-SELLING  PRODUCTS TO CURRENT CUSTOMERS North  American  Mortgage
Company  has a broad database of qualified customers - new homebuyers,
refinancers  and  those whose loans it services -  who  are  potential
buyers  of related products and services. New homeowners, for example,
frequently encounter changing insurance requirements, and the  Company
has  expanded its product lines through its subsidiary North  American
Mortgage  Insurance  Services (NAMIS)  to  serve  them.  NAMIS  has  a
dedicated  sales  force operating in conjunction  with  the  CompanyOs
production  branches  and from its headquarters  in  Santa  Rosa.  The
insurance operation offers homeowners, auto and life insurance and  is
licensed to write policies in most states where the Company originates
loans.

The  Company more than doubled the size of its insurance portfolio  in
1996 with the acquisition of the assets of Lomas Insurance Services, a
national  provider of personal lines insurance products and  services.
At  year-end, NAMIS had 89,068 policies in force, compared with 33,225
at the close of 1995.

In  December 1995, the Company introduced EquityEdge,(TM)a home equity
line  of  credit.  Homebuyers can take advantage  of  this  convenient
product at the time of a mortgage loan closing with virtually no extra
paperwork.   Some  customers  use  the  credit  line   for   immediate
improvements,  some  employ  it to eliminate  the  need  for  mortgage
insurance  or  to reduce a OjumboO loan to meet the conforming  limit,
and  some  simply  want  to  have a cushion for  unexpected  expenses.
EquityEdge  is  also  available  as a  stand-alone  product,  allowing
homeowners to draw on the equity in their homes to meet such needs  as
home   improvements,  major  purchases,  college   tuition   or   debt
consolidation  while taking advantage of tax benefits.  In  1996,  the
productOs first year, EquityEdge generated $58.5 million in fundings.

As these examples demonstrate, the Company and its insurance
subsidiary have recently increased the number of products available
for cross-sale, and each is actively marketing its products to
customers - at the point of sale, when the customer has an active
need.

                                                                     9
<PAGE>
[PHOTO]
Through subprime lending, we offer people who have hit a financial
rough spot the chance to consolidate debt and get on with their lives.

<PAGE>

SUBPRIME  LENDING The most significant strategic decision the  Company
reached  in 1996 was to enter subprime lending. This line of business,
generating  loans  used  primarily as debt-consolidation  vehicles  by
homeowners   with  less  than  impeccable  credit  histories,   offers
opportunity  on many fronts. Consumers, who have collectively  run  up
the  highest  rates of personal debt ever, are now eager  to  use  the
equity  they  have  in  their homes to help  them  manage  that  debt,
especially at interest rates considerably lower than those  on  credit
cards. Current market size is estimated at $120 billion, and no lender
controls  even  a five percent market share. The yields  available  to
originators  are  much  higher than for conventional  mortgage  loans.
Subprime   lending  will  flow  through  the  retail,  wholesale   and
telemarketing channels already employed by the Company. North American
Mortgage  Company  can  take  advantage of  this  market,  originating
subprime  loans in its existing production offices, for the most  part
with  current  personnel. As a leading mortgage lender, we  can  bring
efficiencies,  add  credibility  and  increase  the  customer  service
quotient in subprime lending.

In  determining the course of its entry into the subprime market,  the
Company   evaluated   and  rejected  the  alternative   scenarios   of
acquisition  and  start-up. Instead, we decided to capitalize  on  our
strengths  in  processing  and distribution  by  seeking  a  strategic
alliance with a major securitizer of subprime loans. This option had a
threefold advantage: it was the quickest, the most cost effective  and
entailed the least amount of risk.

In October, the Company officially entered the subprime business in  a
strategic alliance with ContiMortgage, a subsidiary of ContiFinancial,
a  major  securitizer of subprime loans. ContiMortgage will underwrite
and  purchase  the CompanyOs originations and will also assist  us  in
training our originators and processors in the special characteristics
of these loans.

A pilot subprime program was inaugurated in six wholesale branch
offices and our telemarketing operation during the fourth quarter of
1996, using our existing broker network and reaching out to additional
brokers who specialize in subprime lending. Initial response has been
very positive, and we plan to roll out subprime lending to our 46
wholesale branches during the first quarter. We will also implement
training, tools and systems to support subprime lending through our
retail channel.

SECURITIZING NONCONFORMING LOANS Nonconforming loans, in  contrast  to
subprime  loans,  are  distinguished by size or other  characteristics
apart  from  borrower credit. Traditionally, nonconforming loans  have
been sold to securitizers who offer a patchwork of constantly changing
guidelines,  leading  inevitably to approval delays  and  inconsistent
pricing  and underwriting standards. In 1996, North American  Mortgage
Company  studied  the  option of leveraging  the  CompanyOs  financial
strength to create its own nonconforming products. We determined  that
we  can benefit by acting as our own securitizer, gaining control over
product, pricing and underwriting while streamlining approval. We plan
to  complete our first securitization during the second quarter of the
year.

UNITED AIRLINES AFFINITY PROGRAM In late 1996, North American Mortgage
Company entered into a partnership with United Airlines in a miles-for-
mortgage  program  offered to UnitedOs MILEAGE  PLUS(R)  members.  The
HouseMiles(TM)program  proved  immediately  popular   with   consumers
because of its special features: a simple formula based on loan amount
rather than interest payment, with no ceiling; all miles delivered  up
front  rather  than in installments; and the draw of a  major  airline
carrier. The size of the average HouseMiles loan to date is in  excess
of  $156,000, compared with the 1996 Company-wide average of  $97,162.
The  program  underscores  the  value of strategic  partnerships  with
leading  companies, an avenue the Company will continue to  pursue  in
1997.

                                                                    11

<PAGE>
[PHOTO]
We have structured our business to foster entrepreneurship and
flexibility within regions while lowering costs.

<PAGE>
NORTH AMERICAN MORTGAGE COMPANY
A Flexible Business Structure

Throughout  the  entire organization, North American Mortgage  Company
practices  autonomous  decision making in the context  of  a  cohesive
corporate  culture. In growing our Company to a national organization,
we  opted  for  a  decentralized structure  supported  by  significant
management  guidance.  Branches  function  as  entrepreneurial   small
businesses,  competing  aggressively in their  local  territories  and
making  their  own decisions, within Company guidelines,  on  pricing,
processing, underwriting and funding. This approach has enabled us  to
operate flexibly, seeking maximum opportunity in a highly regionalized
mortgage market, while giving us an edge in recruiting able, ambitious
staff.

HUBS  AND  SPOKES  In 1996, we experimented with a lower-cost  way  to
expand   our  market  penetration  through  a  regional  hub-and-spoke
transaction  model.  We  believe  that  delegating  authority   within
established  guidelines allows us to be more competitive  in  regional
markets.  Nevertheless,  we  recognize  that  certain  processing  and
underwriting functions can be accomplished more efficiently  by  full-
service  branches  on  behalf of satellite  offices  within  the  same
region.   We  began  applying  the  hub-and-spoke  model  in  existing
wholesale branches and expanded it to include selected retail branches
and  satellites in 1996. In 1997, we will extend the use of the  model
to  additional locations within our network of existing  branches.  In
addition  to  benefiting  from processing  efficiencies,  we  can  now
respond  more  quickly to local economic conditions because  satellite
offices  are  easier  to open and less costly to  operate  than  full-
service  branches. With hub-and-spoke processing, we  will  ultimately
achieve  a  greater  local  presence, while giving  loan  officers  in
satellite offices the back-up they need to be successful and  reducing
our overall origination costs.

RETAIL BRANCH FUNCTIONS IN HUB-AND-SPOKE SYSTEM
[FLOW CHART]
- ---------------------------------------------------------------
SATELLITE BRANCHES                        SATELLITE BRANCHES
                   FULL-SERVICE BRANCHES
SATELLITE BRANCHES                        SATELLITE BRANCHES
- ---------------------------------------------------------------
FULL-SERVICE BRANCHES                     SATELLITE BRANCHES
Meet with customers                       Meet with customers
Take applications                         Take applications
Process loans                             Ship loans to full-service
Underwrite loans                             branches for processing
Prepare loan documents
Fund loans
Ship funded loan packages
 to corporate headquarters
- ---------------------------------------------------------------
                                                                    13

<PAGE>
[PHOTO}

Bringing the origination process closer to the customer is one of the
ways we deliver superior service...and gain competitive advantage.

<PAGE>
NORTH AMERICAN MORTGAGE COMPANY

A UNIQUE CONVERGENCE OF PEOPLE AND TECHNOLOGY

The   Company  has  invested  heavily  in  both  skilled  people   and
appropriate technology over the past several years - adding 172 retail
loan  officers in 1996, for example. We fully expect to capitalize  on
that  investment in 1997 and the years to come. We take an  integrated
approach to human and technological resources: by recruiting the right
people,  by giving them the training to make them more productive  and
by  putting  powerful and user-friendly technological tools  on  their
desktops,  we  benefit  from a unique convergence  of  these  two  key
resources.

In  1996, we implemented a new telecommunications infrastructure  that
will   be  capable  of  supporting  future  growth  even  if  specific
overlaying business strategies change. In 1997, we plan to  create  an
enterprise-wide data warehouse to ensure consistency and usability  of
data throughout the Company. This initiative symbolizes our philosophy
of maintaining centralized control of data with decentralized delivery
of  information  so that all offices and all functions  -  production,
processing,  underwriting and servicing - can access  the  tools  they
need to do their jobs more efficiently and more profitably.

FASTER,  BETTER,  CLOSER  TO  THE CUSTOMER Automated  credit  scoring,
introduced  in  1995,  was  fully  implemented  across  all  wholesale
branches  in  1996.  This system gives the Company immediate  feedback
regarding  a  customerOs credit risk and increases  the  accuracy  and
consistency  of our credit scoring, resulting in greater  efficiencies
and higher-quality loan originations.

Even  more ambitious is the automated underwriting program,  which  is
currently being integrated into the process our underwriters use to do
their  jobs.  We  anticipate that this automated  system  will  handle
approximately   one-third  of  our  loans  with  very  little   manual
intervention  by underwriters, thus saving personnel  costs.  For  the
balance  of  our  loan  applications, the system  will  flag  specific
problems  for  the underwriter to investigate. Automated  underwriting
will  be moved further forward in the production system. By the fourth
quarter of 1997, we expect to have it installed on originatorsO laptop
computers  so  that  they  can have an early indication  of  risk  and
counsel customers accordingly.

Automated  underwriting at the laptop level is  part  of  our  ongoing
effort  to bring the entire production process closer to the  customer
at the retail point of sale, whether that point is a kitchen table,  a
satellite  office or a full-service branch. In 1996, we completed  the
enhancement  of  software on laptops across the Company,  transforming
them  from  data  recorders for applications  into  interactive  tools
capable of generating prequalification or loan status reports when the
loan officer and customer are face to face.

Technology  also plays a major role in the efficient handling  of  our
servicing   portfolio.   Our  artificial  intelligence   and   scoring
collection  system enables our servicing employees to  spot  potential
problem  areas  earlier  in the process so they  may  contact  certain
borrowers  sooner  in the credit cycle and work with  those  who  need
help.


RETAIL LOAN OFFICERS AND RETAIL BRANCHES

[BAR CHART]
- ---------------------------------
       O94       O95       O96
*      638       623       803
+       85        91       106
- ---------------------------------
* Number of Retail Loan Officers
+ Number of Retail Branches

                                                                    15
<PAGE>
NORTH AMERICAN MORTGAGE COMPANY


ENHANCED  COMMUNICATIONS In 1996, we began to make use  of  the  World
Wide  Web  for  communicating  inside  and  outside  the  Company.  We
implemented   a  Company  intranet  for  internal  communications,   a
particular  advantage  for  a  national  organization  such  as  ours.
Currently, our intranet offers features such as bulletin boards  where
employees  in  different regions can share information.  The  intranet
will  also deliver information during the production process and serve
as  a training medium. On the external front, the Company launched its
site  on  the  World  Wide Web in February 1997  at  www.namc.com.  As
electronic  commerce develops more fully, we expect our  Web  site  to
emerge as an alternative delivery channel for retail customers, realty
brokers, builders and our partners in business alliances.

DEVELOPING  THE  POTENTIAL  OF OUR PEOPLE During  the  past  year,  we
increased   our  emphasis  on  branch  management  training,   raising
capabilities with new management tools and techniques. In  small-group
sessions  throughout  the  year,  all regional,  district  and  branch
managers   participated  in  Branch  Management  Works,  a   week-long
intensive  learning  experience at North American  Mortgage  CompanyOs
Santa  Rosa headquarters. The curriculum, which was developed  at  the
corporate level with input from the field, covered financial analysis,
pricing, planning for growth and sales management.

16

<PAGE>
FINANCIALS
<PAGE>
SELECTED FINANCIAL DATA                         YEAR ENDED DECEMBER 31
(Amounts in thousands, except Operating and Per Share Data)

<TABLE>
<CAPTION>

SELECTED STATEMENT OF OPERATING DATA          1996      1995      1994       1993        1992
- --------------------------------------------------------------------------------
- ----------------
<S>                                       <C>      <C>        <C>      <C>           <C>
REVENUES:
 Loan administration fees, net            $ 45,280  $ 41,830  $ 50,574  $  38,784  $   26,314
 Loan origination fees                      84,605    69,282    75,140    125,807      80,860
 Gain (loss) from sales of loans           101,153    81,652  (14,951)     37,912      26,508
 Net interest income                        28,680    27,534    29,491     30,021      24,425
 Gain from sales of servicing               37,634    46,037   120,739     88,821      52,102
 Other                                       9,441     8,445     7,172      7,594       6,279
- --------------------------------------------------------------------------------
- ----------------
  Total Revenues                          $306,793  $274,780  $268,165  $ 328,939  $  216,488
Expenses:
 Amortization and impairment
  of purchased and originated
  servicing                                 10,462     7,310       965      5,072       5,799
  Other expenses                           241,349   203,753   255,963    250,435     163,233
- --------------------------------------------------------------------------------
- ----------------
  Total Expenses                          $251,811  $211,063  $256,928  $ 255,507  $  169,032
================================================================================
================
Income before income tax expense            54,982    63,717    11,237     73,432      47,456
Income tax expense                          22,029    23,262     3,055     25,738       7,290
Net Income                                $ 32,953  $ 40,455   $ 8,182  $  47,694  $   40,166
- --------------------------------------------------------------------------------
- ----------------
Net income per share(1)                   $   2.30  $   2.69   $   .53  $    3.17
- --------------------------------------------------------------------------------
- ----------------
Dividends per share                       $    .24  $    .24   $   .24  $     .21      $  .05
- --------------------------------------------------------------------------------
- ----------------

SUPPLEMENTAL PRO FORMA INFORMATION(2)
- --------------------------------------------------------------------------------
- ----------------
Supplemental pro forma net income                                                  $   32,456
- --------------------------------------------------------------------------------
- ----------------
Supplemental pro forma net income per share                                            $ 2.37
- --------------------------------------------------------------------------------
- ----------------
Weighted average shares outstanding(3)      14,317    15,039    15,480     15,035      13,704
- --------------------------------------------------------------------------------
- ----------------

SELECTED BALANCE SHEET DATA AT END OF PERIOD
- --------------------------------------------------------------------------------
- ----------------
Cash and cash equivalents                 $ 22,005  $ 12,273  $102,045$    11,695  $    5,192
Total assets                               853,657   746,368   765,374  1,627,843   1,020,560
Short-term borrowings(4)                   158,584   146,833   205,175  1,047,357     783,801
Term loan                                       --        --        --         --      16,388
Purchase money note                             --        --    10,580     12,091      13,473
Notes payable                               75,724    74,801    99,699     99,592
Subordinated debt                           10,070    10,070    10,070     10,070       9,967
Total liabilities                          650,256   553,224   612,269  1,462,463     945,117
StockholdersO equity/partnersO
 capital                                  $203,401  $193,144  $153,105 $   165,380 $   75,443
================================================================================
================

SELECTED OPERATING DATA ($ in millions)
Volume of loans originated                $  9,473  $  7,495  $  9,755 $   17,607  $   11,789
Loan servicing portfolio @ end of period(5)$ 13,293 $ 14,109  $ 14,839 $   17,280  $   11,813
================================================================================
================
<FN>
1    1996  and 1995 results are not directly comparable to results for 1994  and
     prior  years  due to the adoption of FAS No. 122. See Financial  Accounting
     Standards Board No. 122, OAccounting for Mortgage Servicing RightsO on page
     23 for further discussion.
2    Supplemental  pro  forma net income is computed by adjusting  revenues  and
     expenses for interest savings from the net proceeds of the public offering,
     additional operating expenses caused by the corporate structure and  income
     taxes  on adjusted net income that would have been payable had the  Company
     purchased the Partnership at the beginning of the first period presented in
     the   CompanyOs  Registration  Statement  related  to  its  initial  public
     offering.  Supplemental pro forma net income per share is then computed  on
     the  basis  of the weighted average number of shares that would  have  been
     outstanding during the year.
3    1992 is pro forma.
4    Short-term  borrowings  are  comprised of warehouse  lines  of  credit  and
     commercial paper.
5    Excludes servicing rights of $1.4 billion, $2.5 billion, $1.2 billion, $2.1
     billion,  and $2.6 billion, for the years ended December 31, 1992,  through
     1996 respectively, which had been sold but were sub-serviced by the Company
     prior to transfer.
</TABLE>

                                                                              19
<PAGE>

MANAGEMENTOS DISCUSSION AND ANALYSIS OF
FINANCIAL CONDITION AND RESULTS OF OPERATIONS

GENERAL

The   CompanyOs  revenues  from  its  mortgage  origination  activities   result
from   loan   originations  and  related  fees,  interest   income   earned   on
mortgage  loans  that  are  held  by the Company  pending  their  sale  and  net
gains  on  the  sale  of  mortgage  loans. The  CompanyOs  revenues  related  to
servicing   rights   are   derived  principally   from   loan   servicing   fees
earned   on   servicing  rights  and  from  gains  realized  on  the   sale   of
servicing rights.

LOAN   ORIGINATIONS   -   During   1996,  total   U.S.   mortgage   originations
increased   to   an   estimated  $785  billion  from  $636  billion   in   1995.
Generally,   U.S.   mortgage  origination  volume  varies  with   two   factors:
the   level   of   new   and  existing  home  purchases   and   the   level   of
refinancings  of  existing  mortgage  loans.  (See  adjacent  table.)  Both   of
these   factors   are   impacted  by  interest  rates.   To   the   extent   the
economy   encounters   a  period  of  rising  interest  rates,   mortgage   loan
originations    may   decline,   particularly   loan   originations    due    to
refinancings.

Mortgage   originations   for   the  purchase  of   new   and   existing   homes
increased   in  1996  to  an  estimated  $556  billion  from  $480  billion   in
1995.   This  increase  reflects  the  very  strong  U.S.  housing   market   in
1996.   According   to  industry  estimates,  1996  was  the  highest   purchase
market in history.

Mortgage   originations  from  refinances  also  increased   to   an   estimated
$229   billion   compared  with  $156  billion  during  1995.  As   demonstrated
in   the  graph  shown  below,  refinancing  activity  is  especially  sensitive
to    changes   in   mortgage   interest   rates.   The   strongest    refinance
quarters   for   the   industry  over  the  past  two  years   were   the   last
quarter   of  1995  and  the  first  quarter  of  1996,  when  30-year  mortgage
rates  were  generally  below  the  7.5% level.  The  overall  higher  level  of
refinancings   in  1996  compared  with  1995  resulted  from   a   particularly
slow  first  half  of  1995,  when  prevailing  refinance  mortgage  rates  were
on average above borrowersO existing fixed mortgage rates.

<TABLE>
<CAPTION>
                                                    1-4 Family U.S.
                                                 Mortgage Originations*
                                                 ----------------------
($ in Billions)                                   1996   1995     1994
- ----------------------------------------------------------------------
- --
<S>                                               <C>     <C>     <C>
New and existing home purchases                   $556   $480     $551
Refinancings                                       229    156      222
- ----------------------------------------------------------------------
- --
Total                                             $785   $636     $773
======================================================================
==
<FN>
*    Sources: HUD and Mortgage Bankers Association (1996 market data
     based on current estimates).
</TABLE>

COMPANYOS REFINANCING AND 30-YEAR FIXED INTEREST RATES
1995-1996
[BAR/MOUNTAIN CHART]
- ---------------------------------
Industry
Refinance Fundings (in millions)
- ---------------------------------
1995      1st Qtr          14
          2nd Qtr          21
          3rd Qtr          54
          4th Qtr          67

1996      1st Qtr          89
          2nd Qtr          59
          3rd Qtr          36
          4th Qtr          45
- ---------------------------------
30 Year Fixed Interest Rate
- ---------------------------------
Jan95  9.15%        Jan96 7.03%
Feb95  8.83%        Feb96 7.08%
Mar95  8.46%        Mar96 7.62%
Apr95  8.32%        Apr96 7.93%
May95  7.96%        May96 8.07%
Jun95  7.57%        Jun96 8.32%
Jul95  7.61%        Jul96 8.25%
Aug95  7.86%        Aug96 8.00%
Sep95  7.64%        Sep96 8.23%
Oct95  7.48%        Oct96 7.92%
Nov95  7.38%        Nov96 7.62%
Dec95  7.20%        Dec96 7.60%


20


The    CompanyOs   loan   origination   volume   in   1996   of   $9.5   billion
increased   by   26%   over  the  $7.5  billion  in  1995.  This   increase   in
origination   volume  is  primarily  attributable  to  the   general   rise   in
the   total   level   of  U.S.  mortgage  originations  and  to   the   positive
impact  of  the  CompanyOs  retail  sales  initiatives.  During  the  year,  the
Company   increased   its   retail  branch  offices   by   15,   its   satellite
locations   by   29   and  added  172  retail  loan  officers.   Despite   these
increases,   however,  the  CompanyOs  loan  origination   volumes   have   been
and   continue  to  be  negatively  impacted  by  aggressive  price  competition
from other originators. (See discussion of price subsidies following.)

The    adjacent   tables   show   the   CompanyOs   market   share    and    its
originations by distribution channel:

CURRENT   ORIGINATION   TRENDS   -   The  first   quarter   of   the   year   is
generally   the   slowest  for  housing  sales  due  to   seasonal   conditions.
Total  fundings  for  the  Company  in the first  two  months  of  1997  totaled
$1.3   billion  compared  with  $1.6  billion  for  the  same  period  in  1996.
As   previously   discussed,  the  origination  level  for  the  first   quarter
of   1996  benefited  from  a  relatively  high  level  of  refinance  activity.
Refinance  fundings  for  the  Company  were  $549  million  in  the  first  two
months of 1997 compared with $868 million in the same period of 1996.

<TABLE>
<CAPTION>


                                                         COMPANYOS MARKET SHARE*
                                                        ------------------------
                                          1996        1995        1994
- ----------------------------------------------------------------------
- -
<S>                                      <C>         <C>         <C>
New and existing home purchases          1.04%       1.08%       0.94%
Refinancings                             1.57%       1.48%       2.28%
Total                                    1.20%       1.18%       1.26%
- ----------------------------------------------------------------------
- -
<FN>
*    Based   on   total  1-4  Family  Mortgage  Originations  as   reported   by
     HUD   and   Mortgage  Bankers  Association  (1996  market  data  based   on
     current estimates).

                                                           COMPANYOS ORIGINATION
                                                         BY DISTRIBUTION CHANNEL
                                                        ------------------------
 ($ in billions)                          1996        1995        1994
- ----------------------------------------------------------------------
- -
<S>                                      <C>         <C>         <C>
Wholesale                                 $5.5        $4.2        $5.9
Retail*                                    4.0         3.3         3.9
- ----------------------------------------------------------------------
- -
Total                                     $9.5        $7.5        $9.8
- ----------------------------------------------------------------------
- -
<FN>
*    Includes telemarketing.
</TABLE>

NET  INTEREST  INCOME  -  Between the closing  of  a  loan  and  its  sale,  the
CompanyOs    loans   are   financed   by   short-term   borrowings    under    a
warehouse  line  of  credit,  a  commercial  paper  facility  and  with  general
corporate   funds.  The  CompanyOs  net  interest  income   or   loss   is   the
difference  between  the  interest  income  it  earns  on  the  mortgage   loans
it   originates   and  its  interest  costs  under  its  short-term   borrowings
during   the   holding   period.   Generally,   the   CompanyOs   net   interest
income  is  impacted  by:  (i)  the  spread  between  short-term  and  long-term
interest  rates,  (ii)  the  average  balance  of  the  CompanyOs  real   estate
loans  held  for  sale  and  (iii)  the level of  corporate  cash  balances  and
compensating   balances   used   to  reduce  short-term   borrowing   costs.   A
decrease  in  any  of  the  above  factors  would  have  a  negative  impact  on
the CompanyOs net interest income.

                                                                              21

<PAGE>
During   1996,   the  CompanyOs  interest  rate  spread,  its  average   balance
of   loans  held  for  sale  and  its  compensating  balances  used  to   reduce
short-term    borrowing    costs   increased   compared    with    1995.    This
increase,  however,  was  largely  offset  by  a  reduction  in  corporate  cash
used   to   finance  the  loans  held  for  sale  (see  OLiquidity  and  Capital
ResourcesO).

GAIN  (LOSS)  FROM  SALES  OF  LOANS - In 1996  and  1995,  the  CompanyOs  gain
from   sales   of  loans  was  impacted  by  three  factors:  price   subsidies,
hedging   activity   and  the  recognition  of  gains  related   to   Originated
Mortgage   Servicing  Rights  (OMSRs)  under  FAS  No.  122.  In   1994,   OMSRs
were   not   recognized  for  accounting  purposes,  and  therefore,  the   only
comparable   factors   were  pricing  and  hedging.  The  following   paragraphs
describe each of these factors.
Price   subsidies:   The   Company  may  make  a  loan   at   a   price   (i.e.,
interest   rate   and  discount)  that  is  higher  or  lower  than   it   would
receive  if  it  immediately  sold  the  loan  in  the  secondary  market.   The
Company   adjusts   the   pricing  on  its  loans   depending   on   competitive
pressures.   From   1994   through   1996,  price   competition   for   mortgage
loans   remained   intense,  and  the  Company  generally   priced   its   loans
below   the  secondary  market.  The  price  competition  was  largely  led   by
major   banks,   which  were  aggressively  trying  to  increase  market   share
and build their servicing portfolios.
Price   competition   in  the  CompanyOs  wholesale  origination   channel   was
particularly   intense   throughout  1996  and  remained   intense   even   when
origination  volumes  were  increasing  during  the  year.  In  the  opinion  of
management,   this  prolonged  price  competition  for  loans  sourced   through
wholesale   brokers  has  signaled  that  a  secular  change  has  taken   place
in   the   pricing  structure  of  this  origination  channel.  To  the   extent
that   such   pricing   pressure   continues   or   intensifies   further,   the
CompanyOs gain on sales of loans will be negatively impacted.
Hedging   activity:  Gains  or  losses  may  result  from  changes  in  interest
rates   that  result  in  changes  in  the  market  value  of  the   loans,   or
commitments  to  purchase  loans,  from the  time  the  interest  rate  lock  is
given   to  the  borrower  until  the  time  that  the  loan  is  sold  by   the
Company  to  the  investor.  The  Company  uses  an  options  pricing  model  to
provide   information   to   hedge  this  latter   interest   rate   risk.   The
Company   uses   forward  delivery  contracts  for  mortgage-backed   securities
and   whole   loan  sales  as  hedging  instruments.  This  strategy   virtually
eliminates   basis  risk  as  the  borrowerOs  loan  is  used  to  satisfy   the
forward   delivery   contract.   In  periods  of   gradually   declining   rates
with   relatively   low  volatility,  such  as  the  Company   experienced   for
most   of  1995,  the  CompanyOs  hedging  activity  generally  produces  gains.
The   CompanyOs   hedging  strategy  is  negatively  impacted   during   periods
of   high  interest  rate  volatility  or  during  periods  when  there   is   a
significant   change   in  the  direction  of  interest   rates.   The   Company
experienced  both  of  these  conditions  during  the  first  nine   months   of
1996   and,   therefore,   its   hedging  profitability   for   the   year   was
negatively affected.

22

<PAGE>
OMSR   impact:  OMSR  gains  result  from  the  creation  of  servicing   rights
in  the  loan  origination  process.  OMSR gains  are  affected  by  the  volume
of   loan  originations,  the  product  mix  of  servicing  originated  and  the
general    market    for    mortgage   servicing   rights.    (See    discussion
Financial   Accounting  Standards  Board  No.  122,  OAccounting  for   Mortgage
Servicing Rights,O which follows.)

FINANCIAL   ACCOUNTING  STANDARDS  BOARD  NO.  122,  OACCOUNTING  FOR   MORTGAGE
SERVICING   RIGHTSO   -   In  May  1995,  the  Financial  Accounting   Standards
Board   issued  FAS  No.  122,  OAccounting  for  Mortgage  Servicing   Rights,O
an   amendment  to  FAS  No.  65.  Effective  January  1,  1995,   the   Company
adopted    FAS    No.   122.   Since   FAS   No.   122   prohibits   retroactive
application,   the   historical  accounting  results   for   1994   and   before
have   not   been  restated  and,  accordingly,  the  accounting   results   for
the   years   ended  December  31,  1996,  and  December  31,  1995,   are   not
directly comparable to the year ended December 31, 1994.
The   primary  difference  between  FAS  No.  122  and  FAS  No.   65,   as   it
relates   to   the  Company,  is  the  accounting  treatment  for   the   normal
servicing   fee   associated  with  in-house  OMSRs.  Virtually   all   of   the
CompanyOs   originations   are  in-house,  whereby  the   underlying   loan   is
funded and closed by the Company.
Under  FAS  No.  65,  OMSRs  were  not  recorded  as  an  asset.  In  1994,  the
revenues  and  costs  of  creating  OMSRs were  recognized  by  the  Company  in
the   financial  statements  at  the  time  the  underlying  loans  were   sold.
As   a   result   of   this   accounting  treatment,  the  CompanyOs   financial
statements   in   1994   did  not  recognize  any  balance   sheet   or   income
statement   value   for   the  OMSRs  created  by  the  Company,   even   though
these OMSRs had a substantial market value.
Under   FAS  No.  122,  OMSRs  are  treated  as  an  asset  separate  from   the
underlying   loan.   In  1996  and  1995,  the  total   cost   of   creating   a
mortgage   loan   was  allocated  at  the  time  of  origination   between   the
loan   and   the  servicing  right  based  on  their  respective  fair   values.
Additionally,   gains   on   the   sales   of   loans   attributable   to    the
allocation  of  costs  to  the  OMSR  were  recognized  when  the  related  loan
was   sold,  even  though  the  OMSR  asset  was  recognized  on  the  date  the
loan  was  originated.  A  portion  of  the  asset  established  for  OMSRs  was
amortized   and   the   OMSR  asset  was  analyzed  for  impairment   based   on
market   prices  under  comparable  servicing  sale  contracts  when   available
or,    alternatively,   on   the   expected   future   net   servicing   revenue
stream.
Several    financial   statement   captions   reported    in    the    CompanyOs
Statement   of   Operations  for  the  year  ended  December   31,   1996,   and
December   31,   1995,  were  impacted  by  the  adoption  of   FAS   No.   122,
including:   Gain   (loss)   from   sale  of   loans,   Gain   from   sales   of
servicing,   and   Amortization   and  impairment   of   loan   servicing.   The
impact   on   each  of  these  line  items  is  discussed  in  detail   in   the
Results   of   Operations   discussion  for  the  years   ended   December   31,
1996, and December 31, 1995.

                                                                              23
<PAGE>
SERVICING   RIGHTS   -   The  principal  balance  of  the  CompanyOs   servicing
portfolio   was  $13.3  billion  and  $14.1  billion  at  December   31,   1996,
and    December   31,   1995,   respectively.   Substantially   all   of   these
servicing    rights   have   been   obtained   through   in-house    origination
sources  (i.e.,  loans  which  are  funded  and  closed  by  the  Company).   As
more    fully   described   above,   servicing   rights   for   mortgage   loans
originated  prior  to  1995  were capitalized  on  the  balance  sheet  only  to
the  extent  of  the  value  of  excess  servicing,  while  essentially  all  of
the value of servicing originated since 1995 has been capitalized.
As   a   result   of  the  difference  in  accounting  treatment,  the   balance
sheet   carrying   value   for  servicing  rights  is  significantly   different
depending   on   whether  the  servicing  was  originated  before   January   1,
1995   (pre-1995),   or   after   January  1,   1995   (post-1995).   Management
believes   that   the  total  fair  market  value  of  its  pre-1995   servicing
rights   is  substantially  more  than  its  carrying  value,  while  the   fair
market   value  of  post-1995  servicing  rights  is  approximately   equal   to
its   total  carrying  value.  In  1996,  the  Company  sold  $2.8  billion   of
pre-1995   servicing  rights  and  recorded  a  net  pre-tax   gain   of   $32.8
million.   The   prices  received  for  sales  in  1996  may   not   necessarily
reflect   the   value   of   the   remaining   pre-1995   portfolio,   due    to
differences   in   portfolio  characteristics  (i.e.,   servicing   fees,   age,
coupon  rates)  and  changes  in  market  conditions.  At  December  31,   1996,
the   net   balance   sheet   carrying  value   (the   total   OMSR,   Purchased
Servicing   and   Excess  Servicing  Assets)  and  the  principal   balance   of
the   servicing   portfolio   originated  pre-1995   and   post-1995   were   as
shown in the adjacent table:
Management   continually   evaluates  the  CompanyOs  investment   in   retained
servicing   rights   and  periodically  makes  decisions   to   sell   servicing
rights after considering the following criteria: cash
requirements, market value for servicing rights compared with
their  economic  value  to  the  Company,  exposure  to  prepayment  risk,   and
earnings   impact.   To  the  extent  the  Company  elects  to   sell   pre-1995
servicing   rights,  virtually  all  of  the  net  proceeds  from   such   sales
are  recognized  as  one-time  gains from the  sale  of  servicing  due  to  the
minimal   book   value   of  these  servicing  rights.  Of   the   approximately
$5.8  billion  of  pre-1995  servicing  remaining  at  December  31,  1996,  the
Company   estimates   that   it   may   be  economically   advantageous   (i.e.,
where   market   value   equals   or  exceeds  the   economic   value   to   the
Company)   to   sell  approximately  $2.5  billion  as  part   of   its   future
servicing   sales.  The  CompanyOs  results  of  operations  have   historically
been   and   will  continue  to  be  impacted  by  the  amount  and  timing   of
sales of pre-1995 servicing rights.
Historically,    when   interest   rates   decline,   the   incremental    value
created by the CompanyOs production organization from
higher   refinance  originations  has  more  than  offset  the  loss  in   value
to    its    servicing    portfolio   resulting   from    higher    prepayments.
Accordingly,    the   Company   does   not   presently   hold   any    financial
prepayment  hedges,  but  it  has  relied  on  its  ability  to  originate   new
servicing  as  a  macro-hedge.  Under  FAS  No.  122,  however,  if  rates  were
to   decline,   the   timing   of  additional  production   revenues   and   any
servicing   impairment  charge  might  not  occur  in  the   same   period   for
financial    statement   purposes.   The   Company   could   be   required    to
recognize  a  servicing  impairment  charge  in  one  reporting  period,   while
the incremental production
revenues could be generated over several periods.

<TABLE>
<CAPTION>
                                                              TOTAL AT
                                          PRE-1995 POST-1995  12/31/96
- ----------------------------------------------------------------------
- -
<S>                                         <C>     <C>       <C>
Balance sheet carrying value                $1,338  $132,440  $133,778
(In thousands)
Servicing portfolio principal               $5,757  $  7,536  $ 13,293
balance (In millions)
- ----------------------------------------------------------------------
- -
Carrying Value Percentage                    0.03%     1.76%     1.01%
</TABLE>

24

<PAGE>

RESULTS OF OPERATIONS
Year ended December 31, 1996, compared with the year ended December
31, 1995.

SUMMARY   -  Net  income  in  1996  was  $33.0  million,  compared  with   $40.5
million   for  1995.  The  decrease  in  net  income  was  attributable   to   a
combination    of    factors.   The   CompanyOs   direct   origination    income
(origination   fees   and  OMSR  gains  less  origination  expenses)   increased
as  a  result  of  the  26%  rise  in  origination  volume.  This  increase  was
more   than   offset  by  lower  servicing  sale  gains,  lower  hedging   gains
and higher amortization and impairment of OMSRs.

REVENUES  -  Revenues  for  1996  were  $306.8  million,  a  $32.0  million   or
12% increase, compared with 1995 revenue of $274.8 million.
Loan   administration  fees  were  $45.3  million  in  1996,  an  8%   increase,
compared   with   $41.8  million  in  1995.  Loan  administration   fees   rose,
despite   a   2%  decline  in  the  average  size  of  the  CompanyOs  servicing
portfolio,   due   to   an   increase   in  the   CompanyOs   weighted   average
service   fee   and   a   reduction  in  excess  servicing   fee   amortization,
which is netted against servicing revenues.
Loan   origination   fees  were  $84.6  million  in  1996,   a   22%   increase,
compared  with  $69.3  million  in  1995.  This  increase  reflects  the  higher
origination   level,   partially  offset  by   a   decrease   in   the   average
origination   fees  collected  on  each  loan  as  a  result   of   a   slightly
higher   percentage   of   wholesale   and   telemarketing   originations.    In
1996,     the     CompanyOs    wholesale    and    telemarketing    originations
represented 63% of total production as opposed to 60% in 1995.
The  gain  on  sales  of  loans  was  $101.2  million  in  1996,  compared  with
$81.7   million  in  1995.  The  gain  from  sales  of  loans  is  impacted   by
hedging   activities,  pricing  subsidies  and  gains  recorded   due   to   the
allocation  of  a  portion  of  the cost of the  loan  to  OMSR  under  FAS  No.
122. (See adjacent table.)

<TABLE>
<CAPTION>
 (In thousands)                               1996               1995
- ----------------------------------------------------------------------
- -
<S>                                     <C>                  <C>
Hedging gains                             $  6,631           $ 14,289
Pricing subsidies                         (33,471)           (23,697)
FAS No. 122 impact                         127,993             91,060
- ----------------------------------------------------------------------
- -                                         $101,153           $ 81,652
- ----------------------------------------------------------------------
- -</TABLE>

Hedging  gains  were  $6.6  million,  or 7  basis  points  on  loans  originated
in  1996,  compared  with  $14.3  million, or 19  basis  points,  in  1995.  The
CompanyOs   hedging  results  were  negatively  impacted  by  the  upward   turn
in   interest   rates   and   increased  bond  market   volatility   experienced
during  the  first  three  quarters  of  this  year.  Hedging  gains  for   this
period   averaged   1  basis  point  on  loans  originated  compared   with   25
basis points on loans originated during the fourth quarter of 1996.
Pricing   subsidies   increased  to  $33.5  million  during   1996,   with   the
average   subsidy  on  loans  produced  at  35  basis  points,   compared   with
$23.7  million,  or  32  basis  points,  during  1995.  This  increase  reflects
the   continued  price  competition  for  mortgage  loans,  particularly   loans
sourced through wholesale brokers.
FAS  No.  122  related  gains  were  $128.0 million  in  1996,  an  increase  of
41%,  compared  with  $91.1  million  during  1995.  This  increase  is  related
to  a  36%  increase  in  loans  sold during  1996,  compared  with  1995,  that
were   originated  after  the  implementation  of  FAS  No.  122  and  a  higher
OMSR   capitalization  rate,  resulting  from  changes  in   product   mix   and
market values.
Interest  income,  net  of  warehouse  interest  expense,  increased  to   $28.7
million   for   1996,   compared  with  $27.5  million   for   1995.   This   4%
increase  in  net  interest  income  was due  to  an  increase  in  the  average
balance   of   loans   held  for  sale,  an  increase  in  the   interest   rate
spread  earned,  and  an  increase  in  compensating  balance  credits  used  to
reduce    warehouse   borrowing   costs.   These   increases   were    partially
offset   by   a  reduction  in  corporate  cash  used  to  fund  the   warehouse
(see OLiquidity and Capital ResourcesO).

                                                                              25
<PAGE>
Gain  from  sales  of  servicing  was  $37.6  million  in  1996,  compared  with
$46.0  million  in  1995,  an  18% decrease. In  1996,  the  Company  sold  $8.2
billion   (or   87%  of  originations)  of  servicing  rights,   compared   with
the  sale  of  $6.7  billion  (or  89% of originations)  in  1995.  The  related
gain  decreased,  however,  due  to  a  smaller  amount  of  pre-1995  servicing
sold   during  1996.  The  gain  on  sale  of  pre-1995  servicing  during  1996
was  $32.8  million  (on  $2.8  billion of  principal  sold),  compared  with  a
gain of $37.3 million (on $3.3 billion of principal sold) in 1995.

EXPENSES   -   Expenses   for  1996  were  $251.8  million,   a   19%   increase
compared with $211.1 million in 1995.
Personnel   costs   were   $150.1  million,  a  23%  increase,   compared   with
$122.0  million  in  1995,  caused primarily  by  a  26%  growth  rate  in  loan
origination   volume.   Personnel   costs   were   also   impacted   by   hiring
additional  loan  officers  in  connection  with  the  CompanyOs  retail   sales
initiative.
Other   operating  costs  increased  15%  to  $73.5  million   for   1996   from
$64.1    million    in   1995.   These   expense   increases   were    primarily
attributable  to  the  26%  increase  in  origination  volume  and  the   higher
startup   and  operating  costs  associated  with  new  branches  and  satellite
locations.
Interest  expense  decreased  to  $9.4  million  in  1996,  compared  with  $9.8
million   in   1995.   This  decrease  was  the  result  of   the   decline   in
interest   expense   on  the  medium-term  notes  (MTNs),   due   to   a   lower
average balance of MTNs outstanding in 1996.
Amortization   and   impairment   of   loan   servicing   increased   to   $10.5
million   during   1996,   compared  with  $7.3   million   during   1995.   The
primary  causes  for  this  increase  were  the  size  of  the  OMSR  assets  on
the   balance  sheet,  which  caused  higher  amortization  expense,   partially
offset by a lower impairment charge in 1996.

YEAR   ENDED   DECEMBER  31,  1995,  COMPARED  WITH  THE  YEAR  ENDED   DECEMBER
31, 1994.
SUMMARY   -   Net   income  in  1995  increased  by  394%  to   $40.5   million,
compared with net income of $8.2 million for 1994.
The    increase    in   net   income   for   1995   reflected   a    significant
improvement  in  gain  on  sale  of  loans  (see  discussion  of  FAS  No.   122
impact  below)  and  a  reduction  of costs,  largely  due  to  the  closing  of
29   offices   in  a  downsizing  plan  during  1994.  These  improved   results
were   partially   offset   by  a  reduction  in  the   gain   from   sales   of
servicing   resulting  from  a  reduction  in  the  volume  of  servicing   sold
and due to higher book value of the servicing rights.

REVENUES  -  Revenues  for  1995  were  $274.8  million,  a  $6.6  million,   or
2% increase, compared with 1994 revenue of $268.2 million.
Loan   administration  fees,  net  of  the  amortization  of  excess   servicing
fees  of  $4.7  million  in  1995  and $629,000  in  1994,  were  $41.8  million
in   1995,   a  17%  decrease,  compared  with  $50.6  million  in  1994.   This
decrease   is  primarily  the  result  of  the  12%  decrease  in  the   average
size   of   the   Company-owned  loan  servicing  portfolio,  partially   offset
by an increase in the average servicing fee collected.
Loan   origination   fees  were  $69.3  million  in  1995,   an   8%   decrease,
compared   with  $75.1  million  in  1994.  This  decrease  resulted   primarily
from   a   23%   decrease  in  loan  originations,  partially   offset   by   an
increase  in  origination  fees  collected  on  each  loan.  This  increase   in
the   average   fees   collected   was  primarily   a   result   of   a   higher
percentage  of  retail  production  in  1995  (44%  as  opposed  to   39%),   on
which the Company receives higher loan origination fees.
The  gain  on  sales  of  loans  was $81.7 million  in  1995,  compared  with  a
loss  of  $15.0  million  during  1994.  In  1994,  gains  or  losses  on  sales
of   loans   resulted  from  hedging  activities  and  pricing   subsidies.   In
1995,  gains  or  losses  on  sales  of  loans  were  affected  by  these   same
factors,  but  were  also  affected  by FAS  No.  122.  Under  FAS  No.  122,  a
higher  gain  on  sale  is  recorded  when a  loan  originated  by  the  Company
is   sold   and   the  servicing  is  retained  compared  with   FAS   No.   65,
because  under  FAS  No.  122,  the  cost  of  the  loan  is  reduced   by   the
amount allocated to OMSRs.

26

<PAGE>

Hedging   gains   increased  by  $7.6  million  as  a  result  of   periods   of
declining   interest  rates  and  lower  interest  rate  volatility,   both   of
which  existed  during  most  of  1995.  Adjacent  is  a  summary  of  marketing
results for 1995 and 1994:

<TABLE>
<CAPTION>
 (In thousands)                               1995             1994
- ----------------------------------------------------------------------
- --
<S>                                        <C>              <C>
Hedging gains                             $ 14,289         $   6,640
Pricing subsidies                         (23,697)          (21,591)
FAS No. 122 impact                          91,060                --
- ----------------------------------------------------------------------
- --
                                          $ 81,652        $ (14,951)
- ----------------------------------------------------------------------
- --
</TABLE>

Pricing   subsidies   increased  10%,  with  the  average   subsidy   on   loans
produced  increasing  to  32  basis  points  during  1995,  compared   with   22
basis  points  in  1994,  due  to  intense  price  competition  associated  with
industry overcapacity.
Interest  income,  net  of  warehouse  interest  expense,  decreased  to   $27.5
million   for   1995,   compared  with  $29.5  million   for   1994.   This   7%
decrease  in  net  interest  income  was  primarily  due  to  a  lower   average
daily balance of loans held for sale.
Gain  from  sales  of  servicing  was  $46.0  million  in  1995,  compared  with
$120.7  million  in  1994,  a  62%  decrease. The  reduction  in  gain  resulted
primarily  from  a  32%  decrease  in  the volume  of  servicing  sold  and  the
reduction  of  the  gain  from  sales of servicing  by  $34.8  million  in  1995
due   to   OMSR   basis  associated  with  servicing  sold.  The  Company   sold
mortgage  servicing  rights  with  an  aggregate  principal  balance   of   $6.7
billion   in  1995,  or  89%  of  originations,  compared  with  $9.9   billion,
or 101% of originations, in 1994.

EXPENSES   -   Expenses  for  1995  were  $211.1  million,   an   18%   decrease
compared with $256.9 million in 1994.
Personnel   costs   were  $122.0  million,  an  18%  decrease,   compared   with
$147.9  million  in  1994.  This  decrease  in  personnel  expenses  from   1994
occurred   principally   in  the  residential  loan   production   area.   These
declining   expense  levels  resulted  from  staffing  reductions  and   reduced
commission payments as a result of lower production volume.
Other   operating  costs  decreased  21%  to  $64.1  million   for   1995   from
$81.1   million   in  1994.  These  cost  reductions  occurred  throughout   the
Company,   but  were  greatest  in  the  loan  production  area,  due   to   the
closing   of   29  offices  in  the  downsizing  plan  during   1994   and   the
reduced loan origination volumes from 1994 to 1995.
Interest   expense   decreased  to  $9.8  million  for   1995,   compared   with
$10.8   million   for   1994.   This  decrease   was   the   result   of   lower
prepayments  on  certain  securitized  loan  pools  serviced  by  the   Company,
which  require  the  Company  to  pay  interest  to  the  security  holders  for
the  period  from  the  prepayment  to  the  end  of  the  month,  as  well   as
reduced   interest  on  its  purchase  money  note,  which  matured   in   March
1995.
Amortization   and   impairment   of   loan   servicing   increased   to    $7.3
million   during  1995,  compared  with  $965,000  during  1994.   The   primary
cause  for  the  increase  relates  to  amortization  and  impairment  of  OMSRs
of  $6.6  million  in  1995  resulting from the adoption  of  FAS  No.  122  and
a   pattern   of  falling  interest  rates,  which  produces  higher  prepayment
activity.

INFLATION
The   Company  is  affected  by  inflation  primarily  through  its  impact   on
interest   rates.   During   periods  of  rising   inflation,   interest   rates
generally    tend   to   increase,   causing   decline   in   loan   origination
volumes,   particularly   loan   refinancing   activity.   During   periods   of
rising   interest   rates,  prepayment  rates  tend  to  slow,   extending   the
average    life   of   the   CompanyOs   servicing   portfolio   and   generally
enhancing   its   value.   During   periods  of  reduced   inflation,   interest
rates    generally    tend   to   decline,   resulting   in    increased    loan
origination    volume   and   loan   refinancing   activity,    affecting    the
CompanyOs servicing portfolio in the opposite manner.

LIQUIDITY AND CAPITAL RESOURCES
The   CompanyOs   cash   flow  requirements  primarily  depend   on   both   the
level   and   cost  of  its  loan  originations,  the  level  of  its  servicing
sales   and   the   cash   flow  generated  by,  or  required   by   its   other
operating   activities.   Additionally,  the  Company   may   use   or   provide
cash through its investing and other financing activities.


                                                                              27


<PAGE>

LIQUIDITY   SOURCES   -   The   CompanyOs  loan   originations   are   primarily
financed    through   warehouse   borrowings,   commercial   paper   borrowings,
and   with   corporate  funds.  This  financing  requirement   begins   at   the
time   of  loan  closing  and  extends  for  an  average  of  approximately   30
days  until  the  loan  is  sold  into  the secondary  market.  On  January  23,
1996,  the  Company  entered  into  a  new warehouse  line  of  credit  facility
which   will   expire   on   January  23,  1999.  The   outstanding   commitment
under   this   facility   was   $1.0  billion  at   December   31,   1996.   The
CompanyOs  management  expects,  although  there  can  be  no  assurance,   that
this facility will continue to be available in the future.
The   Company  also  has  a  commercial  paper  borrowing  program.   Borrowings
under   this  $500  million  program  replace,  at  a  reduced  interest   rate,
borrowings  under  the  CompanyOs  warehouse  line  of  credit.  The   warehouse
line   of   credit   acts   as   the   liquidity   backup   facility   for   the
commercial paper borrowings.
At   times,  the  Company  will  accelerate  the  sale  of  its  mortgage   loan
inventory   through   the  use  of  OgestationO  facilities   provided   by   an
investment bank and the Federal National Mortgage Association.
The   CompanyOs  corporate  funds  are  generally  invested  in  its   inventory
of   mortgage   loans   held  for  sale.  The  level  of  funds   available   to
support  its  inventory  decreased  from  1995  to  1996  because  of  the  cash
used for the investing and other financial activities detailed below.
In   October  1993,  the  Company  implemented  a  $250  million  MTN   program.
Since   1993,   $126  million  in  MTNs  have  been  issued  and   $76   million
remain outstanding at December 31, 1996.

INVESTING AND OTHER FINANCIAL ACTIVITIES

COMMON   STOCK   -   On   February   7,  1996,  the   Company   authorized   the
repurchase  of  up  to  1.5  million  shares  of  common  stock.  During   1996,
the   Company   repurchased  1,182,400  shares  under  this   authorization   at
an   aggregate   cost  of  $21.5  million.  As  of  December   31,   1996,   the
Company   held   2,322,916   shares  in  treasury   stock,   which   have   been
acquired    since    1994    under   the   current    and    prior    repurchase
authorizations at an aggregate cost of $40.7 million.

DIVIDENDS   -   The   Company  has  paid  quarterly   common   stock   dividends
since   the  initial  public  offering  on  July  15,  1992.  Dividend  payments
totaled   $3.4  million  in  1996  and  $3.6  million  in  1995.   In   February
1997,   the   CompanyOs   board   of   directors   approved   a   common   stock
dividend of $.06 per share.

BUSINESS   INVESTMENT   -   In   October  1996,  the   Company   purchased   the
assets of Lomas Insurance Services for $3.5 million.

MTN  PROGRAM  AND  PURCHASE  MONEY  NOTE -  In  1996,  the  Company  issued  $26
million   in   seven-year  MTNs.  The  Company  paid  off  in  both   1996   and
1995,   $25   million  of  MTNs  that  matured.  Also,  in  1995,  the   Company
paid off a purchase money mortgage for $10.2 million.

PROPERTY,   PLANT   AND  EQUIPMENT  -  During  1996  and   1995,   the   Company
purchased   property   and   equipment   totaling   $10.0   million   and   $3.6
million, respectively.

EXCESS   SERVICING   FEES  -  During  1996  and  1995,   the   Company   created
$37.9   million  and  $49.1  million  of  excess  servicing  fees  during   loan
sales   transactions.   In  general,  the  Company  creates   excess   servicing
fees   when  the  secondary  market  price  offered  for  that  servicing  asset
is   lower   than   the  economic  value  or  the  amount  the   Company   could
receive  by  accumulating  the  asset  and  selling  it  as  part  of   a   bulk
sale   at   a   later  date.  During  the  CompanyOs  holding  period   of   the
Excess  Servicing  Fee  asset,  the Company is  at  risk  that  the  asset  will
decline  in  value  and  a  write  down  will  be  required,  primarily  due  to
faster   prepayment   speeds.   The  carrying   amount   of   excess   servicing
rights   was  $25.5  million  and  $20.6  million  at  December  31,  1996   and
December 31, 1995, respectively.


28

<PAGE>

REPORT OF INDEPENDENT AUDITORS



Board of Directors
North American Mortgage Company(R)

We   have  audited  the  accompanying  consolidated  balance  sheets  of   North
American   Mortgage  Company(R)  and  subsidiaries  as  of  December  31,   1996
and   1995,   and   the   related   consolidated   statements   of   operations,
stockholdersO  equity  and  cash  flows for each  of  the  three  years  in  the
period   ended   December  31,  1996.  These  financial   statements   are   the
responsibility   of  North  American  Mortgage  Company(R)Os   management.   Our
responsibility   is  to  express  an  opinion  on  these  financial   statements
based on our audits.

We   conducted  our  audits  in  accordance  with  generally  accepted  auditing
standards.  Those  standards  require  that  we  plan  and  perform  the   audit
to   obtain   reasonable  assurance  about  whether  the  financial   statements
are   free  of  material  misstatement.  An  audit  includes  examining,  on   a
test   basis,   evidence  supporting  the  amounts  and   disclosures   in   the
financial   statements.  An  audit  also  includes  assessing   the   accounting
principles  used  and  significant  estimates  made  by  management,   as   well
as   evaluating  the  overall  financial  statement  presentation.  We   believe
that our audits provide a reasonable basis for our opinion.

In   our   opinion,   the   consolidated  financial   statements   referred   to
above   present   fairly,   in   all   material   respects,   the   consolidated
financial    position    of    North   American    Mortgage    Company(R)    and
subsidiaries   at   December   31,   1996  and   1995   and   the   consolidated
results  of  their  operations  and their cash  flows  for  each  of  the  three
years   in   the   period   ended  December  31,  1996,   in   conformity   with
generally accepted accounting principles.

In    1995,    North    American   Mortgage   Company(R)    adopted    Financial
Accounting   Standards  Board  Statement  No.  122,  OAccounting  for   Mortgage
Servicing  Rights.O  These  changes  are  discussed  in  Note  D  of  the  Notes
to the Consolidated Financial Statements.

[s/ERNST & YOUNG LLP]


San Francisco, California
January 31, 1997

                                                                              29



<PAGE>
CONSOLIDATED BALANCE SHEETS

<TABLE>
<CAPTION>
DECEMBER 31                                   1996                1995
- ----------------------------------------------------------------------
- -
<S>                                        <C>                <C>
DOLLARS IN THOUSANDS
ASSETS
  Cash and cash equivalents               $ 22,005            $ 12,273
  Advances and other receivables            85,299              76,628
  Real estate loans held for sale to
    investors
    net of unearned discounts              554,415             526,913
  Originated loan servicing - Note D       107,679              56,353
  Excess servicing fees - Note D            25,540              20,559
  Purchased loan servicing - Note D            559               1,163
  Other intangible assets - Note D           9,391               6,438
  Property and equipment - Note E           38,541              36,339
  Other assets                              10,228               9,702
- ----------------------------------------------------------------------
- --
                                          $853,657            $746,368
======================================================================
==
LIABILITIES AND STOCKHOLDERSO EQUITY
  LIABILITIES
    Warehouse line of credit - Note C     $158,584            $146,833
    Notes payable - Note C                  75,724              74,801
    Commercial paper - Note C              340,115             279,221
    Subordinated debt - Note C              10,070              10,070
    Accounts payable and other liabilities  65,763              42,299
- ----------------------------------------------------------------------
- --
                                           650,256             553,224
======================================================================
==
COMMITMENTS AND CONTINGENCIES -
  Notes I, J, K, and N
  STOCKHOLDERSO EQUITY - Note G
    Convertible preferred stock (1,000,000
     shares authorized,
     748,179 shares issued and outstanding)     --                  --
    Common stock (50,000,000 shares
     authorized, 16,394,544 and
     16,394,543 shares issued at
     December 31, 1996
     and 1995, respectively)                   164                 163
    Additional paid-in capital             112,492             110,250
    Retained earnings                      131,435             101,909
    Treasury stock (2,322,916 and
     1,140,516 shares at
     December 31, 1996 and 1995,
     respectively)                        (40,690)            (19,178)
                                           203,401             193,144
- ----------------------------------------------------------------------
- --
                                          $853,657            $746,368
======================================================================
==
</TABLE>

See accompanying notes to consolidated financial statements.


30

<PAGE>
CONSOLIDATED STATEMENTS OF OPERATIONS

<TABLE>
<CAPTION>
Years Ended December 31                   1996      1995          1994
Amounts in thousands, except per share data
<S>                                    <C>       <C>          <C>
INCOME
 Loan administration fees, net
 of excess servicing fee amortization $ 45,280  $ 41,830      $ 50,574
 Loan origination fees                  84,605    69,282        75,140
 Gain (loss) from sales of loans       101,153    81,652      (14,951)
 Interest income, net of warehouse
 interest expense of
 $20,428, $11,588 and $11,166 for 1996,
 1995 and 1994, respectively - Note C   28,680    27,534        29,491
 Gain from sales of servicing - Note J  37,634    46,037       120,739
 Other                                   9,441     8,445         7,172
- ----------------------------------------------------------------------
- --
                                       306,793   274,780       268,165
EXPENSES
 Personnel                             150,076   122,033       147,941
 Other operating expenses               73,487    64,142        81,121
 Interest expense                        9,430     9,828        10,812
 Downsizing expenses - Note M               --        --         8,470
 Depreciation and amortization of
 property and equipment                  7,852     7,306         7,207
 Amortization and impairment of
 loan servicing                         10,462     7,310           965
 Amortization of other intangibles         504       444           412
- ----------------------------------------------------------------------
- --
                                       251,811   211,063       256,928
======================================================================
==

 Income before income taxes             54,982    63,717        11,237
 Income tax expense - Note H            22,029    23,262         3,055
- ----------------------------------------------------------------------
- --
 NET INCOME                           $ 32,953  $ 40,455      $  8,182
======================================================================
==

Net income per share                  $   2.30  $   2.69      $    .53
- ----------------------------------------------------------------------
- --
Weighted average shares outstanding     14,317    15,039        15,480
- ----------------------------------------------------------------------
- --
DIVIDENDS PER SHARE                   $    .24    $  .24      $    .24
======================================================================
==
</TABLE>
See accompanying notes to consolidated financial statements.
                                                                              31
<PAGE>
CONSOLIDATED STATEMENT OF STOCKHOLDERSO EQUITY

<TABLE>
<CAPTION>
                                               COMMON     ADD.                          TOTAL
                                      COMMON    STOCK  PAID-IN   RETAINED  TREASURY STCKHLDRS
                               STOCK SHARES    AMOUNT  CAPITAL   EARNINGS     STOCK    EQUITY
- --------------------------------------------------------------------------------
- ----------------
Amounts in thousands
<S>                                   <C>        <C>   <C>       <C>       <C>       <C>

Balance at December 31, 1993          15,848     $158  $104,620  $ 60,602            $165,380
 Net income                                                         8,182               8,182
 Dividends                                                        (3,716)             (3,716)
 Stock issuances under option plan        82        1     1,324                         1,325
 Stock issuances under Employee
    Stock Purchase Plan                   89        1     1,111                         1,112
 Purchases of Treasury Stock                                              $(19,178)  (19,178)
- --------------------------------------------------------------------------------
- ----------------
Balance at December 31, 1994          16,019      160   107,055    65,068  (19,178)   153,105

 Net income                                                        40,455              40,455
 Dividends                                                        (3,614)             (3,614)
 Stock issuances under option plan       144        2     2,002                         2,004
 Stock issuances under Employee
    Stock Purchase Plan                   95        1     1,193                         1,194
- --------------------------------------------------------------------------------
- ----------------
Balance at December 31, 1995          16,258      163   110,250   101,909  (19,178)   193,144

 Net income                                                        32,953              32,953
 Dividends                                                        (3,427)             (3,427)
 Stock issuances under option plan        39                599                           599
 Stock issuances under Employee
    Stock Purchase Plan                   98        1     1,643                         1,644
 Purchases of Treasury Stock                                               (21,512)  (21,512)
- --------------------------------------------------------------------------------
- ----------------
Balance at December 31, 1996          16,395     $164  $112,492  $131,435 $(40,690)  $203,401
================================================================================
================
See accompanying notes to consolidated financial statements.
</TABLE>
32
<PAGE>
CONSOLIDATED STATEMENT OF CASH FLOWS

<TABLE>
<CAPTION>
YEARS ENDED DECEMBER 31                    1996     1995       1994
- ----------------------------------------------------------------------
- --
<S>                                        <C>      <C>        <C>
DOLLARS IN THOUSANDS

OPERATING ACTIVITIES
 Net income                                $32,953  $ 40,455   $ 8,182
 Adjustments to reconcile net
 income to net cash
 provided by (used in) operating activities
 Depreciation and amortization              21,441    19,738     9,214
 Capitalized excess servicing fee income  (37,937)  (49,110)   (5,407)
 Gain on sales of servicing rights        (37,634)  (46,037) (120,739)
 Cash proceeds from sales of servicing
   rights                                  135,126   111,850   122,244
 Decrease (increase) in real estate
   loans held for sale,
 net of unearned discounts                (27,502)    15,090   952,641
 Decrease (increase) in advances and
   other receivables                       (8,671)  (19,887)     3,397
 Increase (decrease) in accounts payable
   and other liabilities                    23,464    17,440  (19,049)
 Decrease (increase) in other assets         (527)   (1,720)     3,571
- ----------------------------------------------------------------------
- --
 NET CASH PROVIDED BY OPERATING
   ACTIVITIES                              100,713    87,819   954,054

INVESTING ACTIVITIES
 Acquisition of assets of branches
   and insurance operations
 acquired including purchase
   accounting adjustments                  (3,551)     (143)     (913)
 Purchase of servicing rights                   --      (80)     (131)
 Acquisition of originated
   servicing rights                      (128,343)  (97,751)        --
 Purchase of property and equipment        (9,959)   (3,608)  (11,058)
 Retirement of property and equipment           --       892        --
- ----------------------------------------------------------------------
- --
 NET CASH USED IN INVESTING ACTIVITIES   (141,853) (100,690)  (12,102)

FINANCING ACTIVITIES
 Issuance of notes payable                  25,844        --        --
 Principal payments on long-term debt     (24,921)  (35,478)   (1,511)
 Net increase (decrease) in
   warehouse line of credit
 and commercial paper                       72,645  (41,007) (829,634)
 Dividends                                 (3,427)   (3,614)   (3,716)
 Purchases of Treasury Stock              (21,512)        --  (19,178)
 Stock issuance under Employee
   Stock Purchase Plan
 and Stock Option Plan                       2,243     3,198     2,437
- ----------------------------------------------------------------------
- --
 NET CASH PROVIDED BY (USED IN)
   FINANCING ACTIVITIES                     50,872  (76,901) (851,602)
- ----------------------------------------------------------------------
- --
 INCREASE (DECREASE) IN CASH AND
   CASH EQUIVALENTS                          9,732  (89,772)    90,350
- ----------------------------------------------------------------------
- --
 Cash and cash equivalents at beginning
   of year                                  12,273   102,045    11,695
- ----------------------------------------------------------------------
- --
 CASH AND CASH EQUIVALENTS AT END OF YEAR  $22,005  $ 12,273  $102,045
======================================================================
==
</TABLE>
See accompanying notes to consolidated financial statements.

                                                                              33

<PAGE>

Notes to Consolidated Financial Statements

NOTE A - ORGANIZATION AND SIGNIFICANT ACCOUNTING POLICIES
- ----------------------------------------------------------------------
- --
ORGANIZATION     The    accompanying    Consolidated    Financial     Statements
include   the   accounts   of   North  American   Mortgage   Company(R);   North
American   Mortgage   Insurance  Services;  Sonoma   Conveyancing   Corporation;
Fairfield   Financial   Holdings   Inc.;   IC   Capital   Co.,   Inc.;   Vintage
Reinsurance Company; and IMCO Capital Co., Inc.

CASH   AND  CASH  EQUIVALENTS  Cash  and  cash  equivalents  include   cash   on
hand   and  in  banks  and  short-term  investments  with  maturities  of  three
months or less.

REAL  ESTATE  LOAN  VALUATION  Real estate loans  held  for  sale,  net  of  the
related   commitments,   are  stated  at  the  lower  of   aggregate   cost   or
market value.

PURCHASED  LOAN  SERVICING  Purchased  loan  servicing  is  recorded   at   cost
which  is  not  in  excess  of  the  future  net  cash  flows  related  to   the
servicing  portfolio.  The  cost  is  being  amortized  in  proportion  to   the
estimated   future   net  servicing  income.  Impairment   of   purchased   loan
servicing   is   determined   using   the   estimated   fair   value   of    the
purchased    mortgage   servicing   rights   on   a   disaggregated    portfolio
basis.

ORIGINATED   LOAN  SERVICING  Originated  loan  servicing  is   recorded   based
on  its  fair  value  relative  to  the loan as  a  whole.  The  cost  is  being
amortized   in  proportion  to  the  estimated  future  net  servicing   income.
Impairment   of   originated   loan   servicing   is   determined   using    the
estimated    fair   value   of   the   mortgage   servicing    rights    on    a
disaggregated portfolio basis.

EXCESS   SERVICING  FEES  In  determining  the  gain  or   loss   on   sale   of
mortgage   loans   to   investors   where  the   stated   servicing   fee   rate
differs   materially  from  a  normal  servicing  fee  rate,  the  sales   price
is   adjusted  by  the  difference  between  the  actual  sales  price  and  the
estimated   sales   price   that  would  have  been   obtained   if   a   normal
servicing  fee  rate  had  been  specified  and  a  capitalized  servicing   fee
receivable is recorded.
Capitalized  servicing  fees  are  carried at  amounts  not  in  excess  of  the
estimated   future   discounted  cash  flows  using  original   discount   rates
on   a   disaggregated   portfolio  basis.   The   Company   uses   the   income
forecast   method   to   amortize  capitalized   servicing   fees.   Under   the
income   forecast   method,  capitalized  servicing  fees   are   amortized   in
proportion   to   the  estimated  future  excess  servicing  income   and   over
the   period   of   the  estimated  economic  life  of  the  loans   sold.   The
estimated  economic  lives  of  the loans used  by  the  Company  are  based  on
the   median   prepayment   rates  forecasted   by   several   large   brokerage
firms.

OTHER   INTANGIBLE   ASSETS   Amortization  of  other   intangible   assets   is
provided  by  the  straight-line  method  over  estimated  useful  lives  of   5
to 20 years.

PROPERTY   AND   EQUIPMENT   Property  and  equipment   is   stated   at   cost.
Depreciation   and   amortization   is  calculated   using   the   straight-line
method over estimated useful lives of the assets (3 to 35 years).

LOAN   ADMINISTRATION   The  Company  services  mortgages   for   investors   as
well  as  mortgages  held  for  sale.  In  connection  with  mortgage  servicing
activities,   the   Company   segregates   escrow   and   custodial   funds   in
separate   trust   accounts   and   excludes   these   balances   (approximately
$276.9   million   and   $230.1  million  at  December  31,   1996   and   1995,
respectively)   from   the  balance  sheet.  These  funds  represent   principal
and   interest   payment   amounts   held  for   investors   pending   scheduled
remittance   and   funds   held  for  borrowers   for   payment   of   scheduled
items, primarily taxes and insurance.

34

<PAGE>

INCOME   RECOGNITION   Lending  transaction  costs  are   deferred   until   the
related   loan   is   sold.  Commitment  fees  paid  to  investors   are   being
deferred  until  either  the  expiration  of  the  commitment  or  the  sale  of
the   related   loan.   Upon   sale  of  the   loan   or   expiration   of   the
commitment,   the   deferred   origination   fees   are   recognized   as   loan
origination    fees    in   the   statement   of   operations    and    deferred
origination    costs    are    recognized    in    the    applicable     expense
classification.
Loan   administration  income  represents  fees  earned  for   servicing   loans
for   various   investors.  The  fees  are  either  based   on   a   contractual
percentage   of   the   outstanding  principal  balance  or   a   fixed   dollar
amount  per  loan.  Fees  are  credited to  income  when  the  related  payments
are received.
Discounts  and  premiums  from  the  origination  of  real  estate  loans   held
for   sale  are  deferred  and  recognized  as  adjustments  to  gain  or   loss
upon sale.

INCOME   TAXES  The  Company  has  adopted  Statement  of  Financial  Accounting
Standards   No.   109,   OAccounting  for  Income  Taxes.O   The   Company   has
provided disclosures related to income taxes (see Note H).
The   Company   and  its  subsidiaries  file  separate  United  States   federal
income   tax   returns   and   separate  or   combined   returns   for   certain
states,   including  California.  State  and  local  income  tax   returns   are
filed according to the taxable activities of the Company.
The  liability  method  of  accounting is  used  for  income  taxes.  Under  the
liability   method,   deferred  tax  assets  and  liabilities   are   recognized
for   the   expected   future   tax   consequences   of   existing   differences
between   financial   reporting  and  tax  reporting   bases   of   assets   and
liabilities,  as  well  as  for  the operating  losses  and  tax  credit  carry-
forwards,   using   enacted   tax   laws  and  rates.   Deferred   tax   expense
represents   the   net   change  in  the  deferred  tax   asset   or   liability
balance   during   the   year.   This  amount,  together   with   income   taxes
currently   payable  or  refundable  for  the  current  year,   represents   the
total income tax expense for the year.

NET  INCOME  PER  SHARE  Net  income  per share  is  computed  by  dividing  net
income   by   the   average  number  of  common  shares  outstanding   and   the
additional   dilutive   effect   (if   any)   of   stock   options   outstanding
during   the   period.  The  dilutive  effect  of  stock  options  is   computed
using the Treasury Stock method.

COMMITMENT    DEPOSITS    FROM   BUILDERS   AND   PRE-PAID    COMMITMENT    FEES
Commitment   deposits   from  builders  are  included   in   other   liabilities
and   represent  fees  received  for  guaranteeing  the  funding   of   mortgage
loans   to   borrowers.   Prepaid  commitment  fees  are   included   in   other
assets   and   represent  fees  paid  to  permanent  investors  to  ensure   the
ultimate   sale  of  the  loans.  These  fees  are  recognized  as  revenue   or
expense   when  the  loans  are  sold  to  permanent  investors  or   when   the
commitment expires.

USE   OF   ESTIMATES   IN   THE   PREPARATION  OF   FINANCIAL   STATEMENTS   The
preparation   of   the  Consolidated  Financial  Statements   of   the   Company
requires   management   to   make   estimates  and   assumptions   that   affect
reported   amounts.   These  estimates  are  based  on   information   available
as   of  the  date  of  the  financial  statements.  Therefore,  actual  results
could differ from those estimates.

RECENTLY   ISSUED   FINANCIAL   ACCOUNTING   STANDARD   In   June   1996,    the
Financial   Accounting   Standards   Board   issued   Statement   of   Financial
Accounting   Standards  No.  125,  OAccounting  for  Transfers   and   Servicing
of   Financial   Assets   and   Extinguishments  of   LiabilitiesO   (SFAS   No.
125).   As   amended,   SFAS   No.   125,   applies   to   securities   lending,
repurchase    agreements,   dollar   rolls,   and    other    similar    secured
financing   transactions  occurring  after  December  31,  1997,  and   to   all
other   transfers   and   servicing   of  financial   assets   occurring   after
December 31, 1996. FAS 125 will result in the recording of

                                                                              35

<PAGE>
Originated  Mortgage  Servicing  Rights (OMSR)  on  the  date  of  the  sale  of
a  mortgage  loan  as  opposed  to  the  current  practice  of  recording  OMSRs
on   the   date  that  loans  are  originated.  Additionally,  under  FAS   125,
excess   servicing   fees  will  be  combined  with  OMSR  for   balance   sheet
presentation   as   well   as   for  transactions   beginning   in   the   first
quarter   of  1997.  Based  on  current  circumstances,  the  Company   believes
that  the  application  of  the  new  rules will  not  have  a  material  impact
on the financial statements.

NOTE B - NATURE OF OPERATIONS
- ----------------------------------------------------------------------
- --
The   Company  is  engaged  primarily  in  the  mortgage  banking  business  and
accordingly,   originates,   acquires,  sells  and   services   mortgage   loans
which  are  principally  first-lien  mortgage  loans  secured  by  single   (one
to   four)   family   residences.  The  Company   also   sells   the   servicing
rights associated with a portion of such loans.
The   Company  sells  the  majority  of  the  conventional  mortgage  loans   it
originates   under   purchase   and  guarantee   programs   sponsored   by   the
Federal   Home   Loan   Mortgage   Corporation   (OFHLMCO)   and   the   Federal
National   Mortgage  Association  (OFNMAO).  The  CompanyOs  loans  insured   by
the   Federal   Housing  Administration  (OFHAO)  or  partially  guaranteed   by
the   Veterans   Administration  (OVAO)  or  Farmers  Home  Administration   are
pooled    to   form   Government   National   Mortgage   Association    (OGNMAO)
securities.   The   Company   sells  FHLMC,  FNMA   and   GNMA   securities   to
investment    banking   firms   that   are   primary   dealers   in   government
securities.   Loans  not  conforming  to  requirements  of  such  agencies   are
sold to private institutional investors.
The   principal  sources  of  revenue  from  the  CompanyOs  business  are   (i)
loan   administration  fees,  (ii)  loan  origination  fees,  (iii)  gain   from
sales  of  loans,  (iv)  net  interest  earned  on  mortgage  loans  during  the
period   that  they  are  held  by  the  Company  pending  sale  and  (v)   gain
from sales of servicing.

NOTE C - BORROWING ARRANGEMENTS
- ----------------------------------------------------------------------
- --
Borrowing arrangements consist of the following:

<TABLE>
<CAPTION>
December 31                                          1996         1995
- ----------------------------------------------------------------------
- --
<S>                                               <C>       <C>
Dollars in thousands

Warehouse line of credit facilities with banks
at December 31, 1996, of $1 billion expiring
January 23, 1999, and at December 31, 1995,
of $800 million, bearing a variable interest
rate, as described below, with outstanding
interest and principal due on demand and
collateralized by mortgage loans held for sale.   $158,584  $146,833

Outstanding medium-term notes, net of discount,
bearing interest rates between 5.78% and 7.34% at
December 31, 1996, and between 4.61% and 6.53%
at December 31, 1995. Interest is payable
semi-annually and principal is due at various
dates through August 25, 2003.                    $75,724   $74,801

Outstanding Commercial paper notes at
December 31, 1996, bearing interest rates of
5.59% to 6.75% and due between January 2, 1997
and January 16, 1997 and at December 31, 1995,
bearing interest rates of 5.78% to 6.30% and due
between January 2, 1996 and January 24, 1996.     $340,115  $279,221

Unsecured notes payable to insurance companies
and accrued interest, due August 1999,
subordinated to the warehouse line of credit,
interest at 10 percent payable or capitalized
at the CompanyOs option semi-annually, principal
and accrued interest due upon maturity.           $10,070   $10,070
</TABLE>
36

<PAGE>
The   Company  has  a  warehouse  line  of  credit  with  banks  to   fund   its
mortgage   loan   activity.  The  line  bears  interest  at   various   interest
rates.   The   weighted   average  cost  of  funds   to   fund   the   CompanyOs
mortgage  loan  activity  in  1996,  1995,  and  1994  was  5.99  percent,  6.68
percent    and   5.62   percent,   respectively.   Under   various   agreements,
interest   expense   is   reduced   as  a  result   of   holding   escrows   and
custodial   funds  at  non-affiliated  banks.  Borrowing  costs   were   reduced
by   $10.9   million,  $9.9  million  and  $10.7  million  during  1996,   1995,
and   1994   respectively,   for   the  use  of  such   compensating   balances.
Compensating   balances  averaged  $217.3  million  and   $209.5   million   for
the   years   ended  December  31,  1996  and  1995,  respectively,   and   were
comprised of corporate and custodial accounts.
The   Company   must   comply   with   certain   covenants   provided   in   its
warehouse   loan   agreement,   including   requirements   relating    to    net
worth,   working   capital   and  leverage.  In   addition,   the   Company   is
limited   to   $35  million  as  the  aggregate  amount  it  may  disburse   for
cash   dividends  and  stock  repurchases  in  any  four  consecutive  quarters.
At   any   time   that   the   Company  is  not  in  compliance   with   certain
covenants  to  its  loan  agreement,  the Company  cannot  declare  or  pay  any
non-stock  dividends.  At  December  31,  1996,  and  December  31,  1995,   the
Company was in compliance with the aforementioned loan covenants.
Aggregate   maturities  of  borrowing  arrangements  excluding   discounts,   at
December 31, 1996, are as shown in the chart.

<TABLE>
<CAPTION>
Years Ended December 31
- ----------------------------------------------------------------------
- --
<S>                                                         <C>
(In thousands)
1997                                                        $498,699
1998                                                          25,000
1999                                                          10,070
2000                                                          25,000
2001                                                               --
2002 and beyond                                               26,000
                                                            $584,769

</TABLE>
Interest  paid  for  the  years  ended December 31,  1996,  1995  and  1994  was
$29.9 million, $22.5 million and $21.6 million, respectively.

NOTE D - ORIGINATED LOAN SERVICING, PURCHASED LOAN SERVICING,
EXCESS SERVICING FEES AND OTHER INTANGIBLE ASSETS
- ----------------------------------------------------------------------
- --
The   Company   elected  to  adopt  FAS  No.  122,  OAccounting   for   Mortgage
Servicing    RightsO   for   its   financial   statement   reporting   beginning
January   1,   1995.  FAS  No.  122  prohibits  retroactive  application   prior
to that date.
FAS   No.   122   requires  that  mortgage  servicing  rights   be   capitalized
when   acquired   either   through  purchase   or   origination   for   mortgage
loans  that  will  be  subsequently  sold  or  securitized  with  the  servicing
rights    retained.    The    amount   of   the   mortgage    servicing    right
capitalized   is  based  on  its  fair  value  relative  to  the   loan   as   a
whole.   To   determine  the  fair  value  of  servicing  rights  created,   the
Company    used   the   market   prices   under   comparable   servicing    sale
contracts,   when   available,  or  alternatively   used   a   valuation   model
that   calculates  the  present  value  of  future  cash  flows   to   determine
the   fair   value   of   the  servicing  rights.  In   using   this   valuation
method,   the   Company   incorporated  assumptions  that  market   participants
would   use   in   estimating  future  net  servicing  income   which   included
estimates  of  the  cost  of  servicing  per  loan,  the  discount  rate,  float
value,   an  inflation  rate,  ancillary  income  per  loan,  prepayment  speeds
and default rates.
In    determining    servicing   value   impairment,   the   post-implementation
originated   servicing   portfolio  was  disaggregated  into   its   predominant
risk    characteristics.    The    Company    has    determined    those    risk
characteristics   to   be  prepayment  and  foreclosure   risks.   The   Company
has   disaggregated   the   portfolio  by   loan   type,   investor   type   and
interest   rate  to  reflect  those  risk  characteristics.  To  determine   the
fair   value  for  impairment  measurement  purposes,  the  Company   used   the
market    prices    under    comparable   servicing   sale    contracts,    when
available,   or   alternatively  used  a  valuation  model  to   determine   the
fair value of the servicing rights.

                                                                              37

<PAGE>
The  fair  value  of  post-implementation Originated Loan Servicing  was  $109.5
million  and  $56.4  million  at  December  31,  1996  and  1995,  respectively.
Originated loan servicing and the related valuation allowance activity for  1996
and 1995 were as follows:

<TABLE>
<CAPTION>
In thousands                         1996                        1995
- --------------------------------------------------------------------------------
- ----------------
                                     Originated      Valuation   Originated      Valuation
                                     Loan Servicing, Allowance,  Loan Servicing, Allowance,
                                     Net of          Originated  Net of          Originated
                                     Amortization    Servicing   Amortization    Servicing
<S>                                  <C>             <C>         <C>             <C>
Balance at beginning of year         $ 58,905       $(2,552)   $     --         $     --
Additions                             128,343             --     97,751               --
Scheduled amortization                (8,321)             --    (3,067)               --
Impairment additions charged to
 operations                                --        (3,589)         --          (3,517)
Impairment reductions credited to
 operations                                --          2,052         --               --
Basis on servicing sales             (67,159)             --   (35,779)              965
- --------------------------------------------------------------------------------
- ----------------
                                     $111,768       $(4,089)    $58,905         $(2,552)

================================================================================
================
</TABLE>
Purchased loan servicing and excess servicing fees, net of accumulated
amortization were as follows:

<TABLE>
<CAPTION>
                                   Purchased Loan Servicing,     Excess
Servicing Fees,
                                   Net of Amortization           Net of
Amortization
In thousands                       1996      1995      1994      1996      1995     1994
- --------------------------------------------------------------------------------
- ----------------
<S>                                <C>       <C>       <C>       <C>       <C>      <C>
Balance at beginning of year       $1,163    $1,933    $2,907   $20,559   $ 7,001   $ 3,588
Additions                              --        80       131    37,937    49,110     5,407
Scheduled amortization              (604)     (725)     (964)  (2,498)    (1,878)     (630)
Amortization resulting from higher
 than anticipated prepayments          --        --       --      (125)   (2,800)        --
Basis on servicing sales               --     (125)     (141)  (30,333) (30,874)    (1,364)
- --------------------------------------------------------------------------------
- ----------------
Balance at end of year             $  559    $1,163    $1,933   $25,540   $20,559    $7,001
================================================================================
================
</TABLE>
Other intangible assets consist of the following:
<TABLE>
<CAPTION>
December 31                               1996      1995
- --------------------------------------------------------------
In thousands
<S>                                       <C>       <C>
Goodwill                                  $7,479    $7,412
Book of insurance business                 3,354        55
Organization costs                         1,731     1,641
Trademark                                    349       349
- --------------------------------------------------------------
                                          12,913     9,457
Accumulated amortization                 (3,522)   (3,019)
- --------------------------------------------------------------
                                          $9,391    $6,438
==============================================================
</TABLE>

38
<PAGE>
NOTE E - PROPERTY AND EQUIPMENT
- ----------------------------------------------------------------------
- --Property and equipment consists of the following:
<TABLE>
<CAPTION>
December 31                                        1996      1995
- ----------------------------------------------------------------------
- --In thousands
<S>                                                <C>       <C>
Land                                               $ 3,900   $ 3,900
Building                                            17,230    17,163
Furniture and equipment                             49,674    40,567
Leasehold improvements                               2,191     1,500
- ----------------------------------------------------------------------
- --                                                            72,995
63,130
Accumulated depreciation
 and amortization                                 (34,454)  (26,791)
- ----------------------------------------------------------------------
- --                                                           $38,541
$36,339
======================================================================
==
</TABLE>

NOTE  F  -  RETIREMENT  AND  401(K)  SAVINGS  PLAN  AND  SUPPLEMENTAL  EXECUTIVE
RETIREMENT PLAN
- ----------------------------------------------------------------------
- --
The   Company   has   a  defined  contribution  Retirement   Plan   and   401(k)
Savings   Plan   which  covers  substantially  all  employees.   The   CompanyOs
contributions   to   the   Retirement   Plan   are   equal   to   4%   of    the
participantsO   compensation   and  were  $1.8  million,   $2.0   million,   and
$1.9   million  in  1996,  1995,  and  1994,  respectively.  The  Company  began
contributions  to  the  401(k)  Savings  Plan  in  1996  equal  to  50%  of  the
participantsO  contributions  not  to  exceed  the  lessor  of  1  1/2%  of  the
participantsO   basic   compensation   or   the   maximum   amount   permissible
under  the  plan.  Company  contributions  for  the  401(k)  Savings  Plan  were
$0.9   million  in  1996.  The  Retirement  Plan  contains  a  vesting  schedule
graduated  from  three  to  seven  years of  service,  and  the  401(k)  Savings
Plan  contains  a  vesting  schedule  graduated  from  one  to  four  years   of
service.
The   Company  has  a  Supplemental  Executive  Retirement  Plan,  which  covers
certain   members   of   management.   The   plan   benefits   accrue    as    a
percentage   of   the   portion  of  each  participantOs   annual   salary   and
bonuses   in   excess   of   the  amount  included  in   the   retirement   plan
covering  all  employees.  The  cost  of the  Plan  was  $87,000,  $69,000,  and
$30,000  in  1996,  1995  and  1994,  respectively.  The  plan  is  an  unfunded
plan.

NOTE G - PREFERRED STOCK, STOCK PLANS AND STOCK RIGHTS PLAN
- ----------------------------------------------------------------------
- --
The   Board  of  Directors  of  the  Company  is  authorized,  without   further
action   of   stockholders   of  the  Company,  to  issue   up   to   20,000,000
shares  of  Preferred  Stock  in  one or more  classes  or  series  and  to  fix
the   number   of   shares   constituting   such   series,   the   designations,
relative  rights,  preferences  and  limitations  relating  to  shares  of   any
such series.
The   CompanyOs   Board  of  Directors  has  authorized  the   issuance   of   a
series   of  Preferred  Stock  consisting  of  1,000,000  shares  of  Series   A
Convertible  Preferred  Stock  par  value  $0.01  per  share,  with  a  dividend
rate  of  $0.20  per  annum  and  for  which unpaid  dividends  are  cumulative.
Unpaid  cumulative  dividends  were  $667,000  and  $517,000  at  December   31,
1996   and  December  31,  1995,  respectively.  The  Company  has  the   option
to  convert  each  share  of  Convertible Preferred  Stock  into  one  share  of
Common  Stock.  At  December  31,  1996  and  1995,  748,179  shares  of  Series
A   Convertible  Preferred  Stock  were  outstanding,  all  of  which  are  held
by Fairfield Financial Holdings, Inc., a wholly-owned subsidiary.

                                                                              39
<PAGE>
During  1992,  the  Board of Directors declared a dividend distribution  of  one
Preferred Stock Purchase Right (a ORightO) for each outstanding share of  Common
Stock.  The  Rights  are  not currently exercisable  and  are  attached  to  all
outstanding shares of Common Stock. The Rights will generally separate from  the
Common  Stock and be distributed to registered holders of the Common Stock  upon
(1) acquisition of beneficial ownership by a person or persons of 15% or more of
the CompanyOs Common Stock, (2) a tender offer or exchange offer for 15% or more
of the CompanyOs Common Stock which is not approved by the board of directors of
the Company, or (3) the declaration by the board that any person holding 10%  or
more of the CompanyOs Common Stock is an Oadverse personO (generally, an adverse
person is a party seeking a financial gain by taking actions that are not in the
interest of the remaining stockholders). Each Right gives the registered  holder
the right to purchase from the Company one one-hundredth of a share of Series  A
Cumulative Preferred Stock upon certain terms and subject to certain conditions.
The  Company has a stock option plan (the OPlanO) that provides for the granting
of  non-qualified and qualified options to employees and directors. Options  are
generally granted at the average market price of the CompanyOs common  stock  on
the  date of grant, vest over a three-year period of equal amounts each year and
expire  10  years after the date of grant. Stock option transactions  under  the
Plan were as follows:
<TABLE>
<CAPTION>
                                                        Weighted-Average
                                      Options           Exercise Price
Options
                                      1996              1996
1995
- --------------------------------------------------------------------------------
- ----------------
<S>                                                     <C>
<C>
<C>
Outstanding options at beginning
 of year                                  1,338,193      $18.18                   1,323,379
   Options granted                          234,475      $25.63                     236,822
   Options exercised                       (39,005)      $15.35                   (143,915)
   Options expired or canceled              (3,457)      $19.88                    (78,093)
- --------------------------------------------------------------------------------
- ----------------
 Outstanding options at
   end of year                            1,530,206      $19.39                   1,338,193
- --------------------------------------------------------------------------------
- ----------------

Exercise price:
 Per share for options
   exercised during
   the year                          $11.50-$18.625                           $11.50-$24.19
 Per share for options outstanding
   at end of year                    $11.50-$29.375                          $11.50-$29.375
Weighted-average fair value of
 options granted                            $ 12.90                                  $ 8.78
Weighted-average contractual life of
 options outstanding (in years)                 7.6                                     5.6

</TABLE>
Of  the  outstanding  options as of December 31, 1996,  1,306,189  options  were
immediately  exercisable under the Plan. Options designated  for  future  grants
under  the  Plan were 149,521 and 446,294 as of December 31, 1996, and  December
31, 1995, respectively.
The  Company has an Employee Stock Purchase Plan which covers substantially  all
employees.  Employees may purchase stock at a price equal to 85%  of  the  lower
stock  price  at  the beginning or the end of the purchase period.  The  Company
issued  97,924  shares of Common Stock for the Employee Stock Purchase  Plan  at
$16.7875 per share on December 31, 1996, and 95,193 shares at $12.5375 per share
on December 31, 1995.

40
<PAGE>
The   Company   currently  follows  Accounting  Principles  Board  Opinion   No.
25,   OAccounting  for  Stock  Issued  to  EmployeesO  (APB  25)   and   related
interpretations   in   accounting  for  its  stock  options.   Under   APB   25,
because   the   exercise   price  of  the  CompanyOs  employee   stock   options
equals  the  market  price  of  the underlying  stock  on  the  date  of  grant,
no   compensation  expense  is  recognized.  The  Company  intends   to   follow
the provisions of APB 25 for future years.
Pro   forma  information  regarding  net  income  and  earnings  per  share   is
required    by   FASB   Statement   No.   123,   OAccounting   for   Stock-Based
CompensationO   (OStatement  123O),  and  has  been   determined   as   if   the
Company   had  accounted  for  its  employee  stock  options  under   the   fair
value  method  of  that  Statement.  The  fair  value  for  these  options   was
estimated   at   the  date  of  grant  using  a  Black-Scholes  option   pricing
model   with   the   following  weighted-average  assumptions   for   1996   and
1995,    respectively:   risk-free   interest   rates   of   5.5%   and    7.4%;
dividend   yields  of  1.5%  and  1.5%;  volatility  factors  of  the   expected
market   price  of  the  CompanyOs  common  stock  of  .50  and   .50;   and   a
weighted-average expected life of the options of 7 years.
The   Black-Scholes   option  valuation  model  was   developed   for   use   in
estimating   the   fair  value  of  traded  options  which   have   no   vesting
restrictions   and  are  fully  transferable.  In  addition,  option   valuation
models   require   the   input  of  highly  subjective   assumptions   including
the   expected   stock   price  volatility.  Because  the   CompanyOs   employee
stock   options   have  characteristics  significantly  different   from   those
of   traded   options,   and   because   changes   in   the   subjective   input
assumptions    can   materially   affect   the   fair   value    estimate,    in
managementOs  opinion,  the  existing  models  do  not  necessarily  provide   a
reliable   single   measure   of  the  fair  value   of   its   employee   stock
options.
For  purposes  of  pro  forma  disclosures, the  estimated  fair  value  of  the
options  is  amortized  to  expense  over  the  optionsO  vesting  period.   The
CompanyOs  pro  forma  net  income  and earnings  per  share  determined  as  if
the   Company   had   accounted   for   its   employee   stock   options   under
Statement 123 follows
(in thousands except for earnings per share information):
<TABLE>
<CAPTION>
                                                1996        1995
- ----------------------------------------------------------------------
- --
<S>                                             <C>         <C>
Pro forma net income                            $30,625     $39,310
Pro forma earnings per share                    $  2.14     $  2.61
</TABLE>
                                                                              41
<PAGE>
NOTE H - INCOME TAXES
- --------------------------------------------------------------------------------
- ----------------
Significant components of the CompanyOs deferred tax liabilities and assets as
of December 31, 1996 and 1995, are as follows:
<TABLE>
<CAPTION>
Years Ended                                                 1996           1995
- --------------------------------------------------------------------------------
- ----------------
In thousands
<S>                                                                        <C>
<C>
Deferred tax liabilities
 Warehouse capitalized origination costs                    $   533        $
875
 Depreciation                                                 4,079
4,062
 Originated and excess servicing                             40,635
20,099
 Other                                                          247
543
- --------------------------------------------------------------------------------
- ----------------
Total deferred tax liabilities                              $45,494
$25,579
================================================================================
================
Deferred tax assets:
 Purchased servicing                                          1,916
3,011
 Loss, foreclosure & other book reserves                      2,080
2,295
 Accrued expenses                                               549
876
 Other                                                          512
464
- --------------------------------------------------------------------------------
- ----------------
Total deferred tax assets                                   $ 5,057        $
6,646
- --------------------------------------------------------------------------------
- ----------------
Net deferred liability                                      $40,437
$18,933
================================================================================
================
</TABLE>
During 1996, net income of the Company was entirely from the U.S. Significant
components of the provision for income taxes are as follows:
<TABLE>
<CAPTION>
Years Ended                                          1996             1995           1994
- --------------------------------------------------------------------------------
- ----------------
In thousands
<S>                                                                  <C>             <C>  <C>
Current:
 Federal                                             $   371         $ 3,845         $ 2,297
 State                                                   154             484             758
- --------------------------------------------------------------------------------
- ----------------
Total Current                                            525           4,329           3,055
- --------------------------------------------------------------------------------
- ----------------
Deferred:
 Federal                                             $17,133         $14,271               0
 State                                                 4,371           4,662               0
- --------------------------------------------------------------------------------
- ----------------
Total Deferred                                        21,504          18,933               0
- --------------------------------------------------------------------------------
- ----------------
                                                     $22,029         $23,262         $ 3,055
================================================================================
================
</TABLE>
The reconciliation of income tax expense at the U.S. federal statutory tax rate
to income tax expense calculated for financial reporting purposes is:
<TABLE>
<CAPTION>
Years Ended                                1996             1995            1994
- --------------------------------------------------------------------------------
- ----------------
In thousands                                         %                %                 %
<S>                                        <C>      <C>     <C>      <C>    <C>       <C>
Tax at U.S. statutory rate                 $19,244   35     $22,301  35
$3,933                                     35
State income taxes net of federal benefit    2,941    5       3,345   5
590                                        5
Change in valuation allowance                    0  ---      (2,519) (4)
(1,971)                                    (17)
Other                                         (156)  ---        135   1
503                                        4
- --------------------------------------------------------------------------------
- ----------------
                                           $22,029   40     $23,262  37
$3,055                                     27
================================================================================
================
</TABLE>
Income taxes paid in 1996, 1995 and 1994 totaled $2.5 million, $7.7 million, and
$7.5 million, respectively.

42
<PAGE>
NOTE I - LEASES
- --------------------------------------------------------------------------------
- ----------------
The  Company  occupies  certain office space and rents equipment  under  various
operating  leases  which expire at various dates through  2001.  Future  minimum
payments consist of the following at December 31, 1996.
Rental  expense for the years ended December 31, 1996, 1995 and 1994, was  $13.9
million, $14.6 million and $17.2 million, respectively.
<TABLE>
<CAPTION>
Years Ended December 31
- --------------------------------------------------------------
In thousands
<S>                                               <C>
1997                                              $12,545
1998                                                8,155
1999                                                4,009
2000                                                1,865
2001 and beyond                                       992
- --------------------------------------------------------------
Total                                             $27,566
==============================================================
</TABLE>

NOTE J - MORTGAGE SERVICING PORTFOLIO AND RELATED OFF-BALANCE SHEET RISK AND
INSURANCE COVERAGE
- --------------------------------------------------------------------------------
- ----------------
The  CompanyOs  origination and servicing activities are primarily  concentrated
within  the  states  of California, Texas, Virginia, Arizona and  Maryland.  The
CompanyOs servicing portfolio is comprised of the following:
<TABLE>
<CAPTION>
December 31                   1996                 1995                  1994
- --------------------------------------------------------------------------------
- ----------------
                              Number  Principal    Number   Principal    Number  Principal
                              of      Balance      of       Balance      of      Balance
                              Loans   Outstanding  Loans    Outstanding  Loans   Outstanding
<S>                           <C>     <C>          <C>      <C>          <C>     <C>
GNMA FHA/VA                    29,772 $ 2,646       28,041  $ 2,488       21,611 $ 1,900
Conventional loans & other    107,043  10,647      115,276   11,621      130,236  12,936
Loans subserviced for others        3       --           3        --          41       3
- --------------------------------------------------------------------------------
- ----------------
                              136,818 $13,293      143,320  $14,109      151,888 $14,839
================================================================================
================
</TABLE>
The  above amounts exclude servicing rights, which had been sold but were  being
subserviced by the Company prior to transfer, of $2,646 million, $2,146  million
and $1,224 million as of December 31, 1996, 1995 and 1994, respectively.
The Company is required to advance, from corporate funds, escrow and foreclosure
costs  for loans which it services. A portion of the advances is not recoverable
for loans serviced for GNMA. In addition, VA insurance only protects the Company
from  losses  for a set percentage of the initial loan amount or  a  set  dollar
amount.  As  of  December  31, 1996 and 1995, a reserve  for  the  unrecoverable
advances  and losses of approximately $852,000 and $798,000 has been established
for  GNMA  loans in default. GNMA FHA/VA losses including GNMA VA no-bid  losses
for  the years ended December 31, 1996, 1995 and 1994, were $1,444,000, $949,000
and $572,000, respectively.
Upon foreclosure, a FHA/VA property is typically conveyed to HUD or VA. However,
when  it  is  in  the VAOs financial interest, they have the authority  to  deny
conveyance  of the foreclosed property to the VA (OVA no-bidO). The  VA  instead
reimburses the Company based on a percentage of the loansO outstanding principal
balance  (OguaranteeO amount). For GNMA VA no-bids, the foreclosed  property  is
conveyed  to  the  Company,  and the Company then assumes  the  market  risk  of
disposing  of the property, GNMA VA no-bid losses were approximately  $1,270,000
and  $685,000 during 1996 and 1995, respectively. There were no significant GNMA
VA  no-bid losses for the year ended December 31, 1994. Prior to conveying title
to  HUD on FHA loans that have been foreclosed upon, the Company is required  to
return  the  property  to an inhabitable condition. The cost  of  returning  the
property  to  an inhabitable condition is not recoverable from HUD. The  related
reserve  for  unrecoverable advances and losses on FHA/VA loans in  default  for
potential  no-bid  losses as of December 31, 1996 and 1995 is  included  in  the
reserve for unrecoverable advances described above.
                                                                              43
<PAGE>
The   Company   has   servicing   agreements  with   certain   investors   which
require   the   repurchase   of  real  estate  mortgages   in   the   event   of
default   by   the   primary  and,  if  applicable,  secondary   obligors.   The
aggregate   principal  balances  outstanding  as  of  December  31,   1996   and
1995   relating  to  these  agreements  are  approximately  $8.2   million   and
$16.8  million,  respectively.  As  of  December  31,  1996,  there  have   been
no   significant  repurchases  of  loans  under  the  terms  of  the   servicing
agreements.   The   Company   has   the   ability   to   meet   these    funding
requirements under normal business circumstances.
At   December  31,  1996  and  1995,  the  number  of  loans  in  the  CompanyOs
servicing    portfolio    included    loans   collateralized    by    California
properties   of   37%  and  45%,  respectively,  and  loans  collateralized   by
Texas   properties  of  12%  and  14%,  respectively.  Loans   from   no   other
state   exceed  5%  of  the  number  of  loans  in  the  portfolio   of   either
year.
The   Company   sold   servicing   rights   for   mortgages   with   outstanding
principal   balances   of   $8.2  billion,  $6.7  billion   and   $9.9   billion
during  the  years  ended  December  31,  1996,  1995  and  1994,  respectively.
These   sales   resulted  in  gains  of  $37.6  million,   $46.0   million   and
$120.7 million.
The    Company    has    issued   various   representations    and    warranties
associated    with    whole    loan   and   bulk    servicing    sales.    These
representations   and   warranties  may  require  the  Company   to   repurchase
defective   loans   as   defined   in  the  applicable   servicing   and   sales
agreements.   At  December  31,  1996  and  1995,  the  Company   had   reserved
$4.5   million   and   $3.6   million,  respectively,   for   potential   losses
resulting from these representations and warranties.
Errors   and   omissions   coverage  was  $23.5  million   and   fidelity   bond
insurance  coverage  under  a  mortgage  bankerOs  bond  was  $47.0  million  at
December 31, 1996 and 1995.

NOTE K - MORTGAGE LOAN PIPELINE, HEDGES AND RELATED OFF-BALANCE SHEET
RISK
- ----------------------------------------------------------------------
- --
The   Company   enters  into  financial  instruments  with   off-balance   sheet
risk  in  the  normal  course  of  business through  the  origination  and  sale
of   mortgage   loans   and  the  management  of  the  related   loss   exposure
caused   by   fluctuations  in  interest  rates.  These  financial   instruments
include   commitments   to  extend  credit  (e.g.,  mortgage   loan   pipeline),
mandatory    and    optional   forward   commitments,    and    other    hedging
instruments.
The   CompanyOs  pipeline  of  loans  in  process  totaled  approximately   $2.1
billion    and   $2.4   billion   as   of   December   31,   1996   and    1995,
respectively.  Until  a  rate  commitment  is  extended  by  the  Company  to  a
borrower,  there  is  no  market  risk to the  Company.  Loans  in  process  for
which    interest    rates    were   committed   to   the    borrower    totaled
approximately   $534.7  million  and  $509.9  million   as   of   December   31,
1996 and 1995, respectively.
For   loans   in   process   for  which  interest  rates   were   committed   to
borrowers,  the  Company  determines  daily  what  portion  of  those  loans  to
hedge.   In   making   this  determination,  both  the  anticipated   percentage
of   the   pipeline   that   is  expected  to  fund  and   the   inherent   risk
position of the portfolio are considered.
Mandatory  and  optional  forward  commitments  are  used  by  the  Company   to
hedge   its   interest   rate  exposure  during  the  period   from   when   the
Company   extends  an  interest  rate  lock  to  a  loan  applicant  until   the
time   in   which   the   loan  is  sold  to  an  investor.  These   instruments
involve,   to   varying   degrees,  elements  of  credit   and   interest   rate
risk.   Credit   risk   is   managed   by   the   Company   by   entering   into
agreements   only   with   Wall   Street   investment   bankers   with   primary
dealer    status   and   with   permanent   investors   meeting    the    credit
standards  of  the  Company.  At  any time the  risk  to  the  Company,  in  the
event of

44
<PAGE>
default  by  the  purchaser,  is  the  difference  between  the  contract  price
and   current   market   value,   which  amount   is   a   percentage   of   the
outstanding  commitments.  To  the  extent  that  the  counterparties  are   not
able  to  fulfill  the  forward commitments, the  Company  is  at  risk  to  the
extent  that  there  are  fluctuations in  the  market  value  of  the  mortgage
loans and locked pipeline.
Realized   gains   and  losses  on  mandatory  and  optional  delivery   forward
commitments  are  recognized  in  gain  (loss)  from  sales  of  loans  in   the
period  settlement  occurs.  Unrealized  gains  and  losses  on  mandatory   and
optional   forward   commitments  are  included  in  the  lower   of   cost   or
market   valuation   adjustment   to  mortgage   loans   held   for   sale.   At
December   31,   1996  and  1995,  the  Company  had  mandatory   and   optional
forward   commitments   aggregating   $756.9   million   and   $589.1   million,
respectively,   which  covered  the  market  risk  associated  with   the   real
estate   loans   held  for  sale  to  investors  of  $554   million   and   $527
million,  respectively,  and  the  pipeline  loans  for  which  interest   rates
were committed of $534.7 million and $509.9 million, respectively.
The  Company  had  adequate  lines of credit  at  December  31,  1996  and  1995
to fund its projected loan closings from its mortgage loan pipeline.
At   December   31,   1996   and  1995,  the  Company   had   firm   commitments
outstanding    to    fund   residential   mortgages   for    various    builders
totaling    $96.0    million    and   $38.0   million,    respectively.    These
commitments  expose  the  Company  to  market  risk  as  the  builder  has   the
option   to   require   the   Company   to   fund   loans   to   borrowers    at
precommitted   interest  rates.  The  Company  hedges   its   optional   builder
commitments  by  investing  in  put  and  call  options  to  sell  and  purchase
Treasury  bonds  and  notes  and  in  over-the-counter  put  and  call   options
to   sell  and  purchase  mortgage-backed  securities.  During  1996  and  1995,
the Company did not have any significant open put or call options.

NOTE L - FAIR VALUE OF FINANCIAL INSTRUMENTS
- ----------------------------------------------------------------------
- --
The   following  methods  and  assumptions  were  used  to  estimate  the   fair
value of each class of financial instruments:
*   Cash  and  cash  equivalents,  warehouse  line  of  credit,  purchase  money
notes   and   commercial  paper:  The  carrying  amounts  of  the   assets   and
liabilities   approximate  fair  value  because  of  the   short   maturity   of
those instruments.
*  Real  estate  loans  held  for  sale (LHS) to  investors  and  mandatory  and
optional   delivery   forward  commitments  used  to  hedge  market-rate   risk:
Fair values of LHS and commitments are based on quoted market prices.
*   Excess  servicing  fees:  Fair  values  for  excess  servicing  fee   assets
approximate the present values, based on market
interest   rates  for  similar  instruments,  of  the  difference  between   the
normal   and   stated   servicing  fees  over  the  estimated   lives   of   the
underlying   mortgage  loans.  The  estimated  lives  of  the  loans   used   by
the   Company   are  based  on  the  median  prepayment  rates   forecasted   by
several large brokerage firms.
*   Notes   payable  and  subordinated  debt:  The  fair  value   is   estimated
using   discounted   cash  flow  analysis  for  similar   types   of   borrowing
arrangements to companies with similar credit standing.
*   Loans   in  process  for  which  interest  rates  were  committed   to   the
borrower   (locked   pipeline)  and  mandatory  and  optional-delivery   forward
commitments  used  to  hedge  market-rate  risk:  Fair  values  of  the   locked
pipeline,    allowing    for    estimated   fallout    based    on    historical
experience and commitments, are based on quoted market prices.

                                                                              45
<PAGE>
The   following   table  presents  the  carrying  amounts  and  estimated   fair
values   of   certain  of  the  CompanyOs  financial  instruments  at   December
31, 1996 and 1995.
<TABLE>
<CAPTION>
In millions              1996                1995
- ----------------------------------------------------------------------
- --
                         Carrying             Carrying
                         Amount    Fair Value Amount    Fair Value
<S>                      <C>       <C>        <C>       <C>
Financial assets:
 Real estate loans for
   sale to investors     $554.4   $557.5      $526.9    $532.3
 Locked Pipeline              ---   (1.8)       ---        3.1
 Forward Delivery
   Commitments                ---    5.4        ---       (2.2)
- ----------------------------------------------------------------------
- --
 Net                      554.4    561.1       526.9     533.2
======================================================================
==
 Excess servicing fees     25.5     26.8        20.6      20.8
Financial liabilities:
 Notes payable            (75.7)   (75.5)      (74.8)    (74.7)
 Subordinated debt        (10.1)   (10.1)      (10.1)    (10.1)
</TABLE>
The   carrying  amounts  shown  in  the  table  are  included  in  the   balance
sheet under the indicated captions.

NOTE M - DOWNSIZING EXPENSES
Beginning  in  the  second  quarter  of  1994,  the  CompanyOs  loan  production
volumes   began   to   decline  significantly.  The  decline   in   volume   was
consistent   with   overall  industry  trends  and   was   the   result   of   a
contracting   origination  market  caused  by  sharp   increases   in   interest
rates.   Lower   origination  volumes  resulted  in  production  over   capacity
within    the    mortgage    banking    industry.    In    addition,    industry
overcapacity   intensified   price  competition  reducing   margins   throughout
the CompanyOs branch origination network.
During   1994,   management  developed  a  plan  to   downsize   the   CompanyOs
production   capacity   in   order   to   adjust   to   the   contracted    loan
origination   market.   Management  first  reduced  headcount   throughout   its
branches  and  at  its  corporate  office in  order  to  bring  personnel  costs
in   line   with   lower  production  levels.  Approximately   1,100   employees
were   terminated   during  1994  as  a  result  of  the   downsizing   efforts.
Total severance expenses recognized for the year were $2.5 million.

<TABLE>
<CAPTION>
December 31,                             1996      1995      1994
- ----------------------------------------------------------------------
- --
<S>                                      <C>       <C>       <C>
Occupancy lease costs, net
 of recovery on subleases                $293      $  907    $3,397
Fixed asset write-offs and
 equipment lease buyouts                  160         236     1,438
Severance costs                             --          --       40
Other                                      81          89       302
           ---------------------------------------------------------------------
- -                                                                           $534
$1,232                                   $5,177
======================================================================
==
</TABLE>
Management    also    identified   unprofitable   and   marginally    profitable
production  locations  and  decided  to  close  29  facilities.  Each  lease  on
the   closed   branches  was  evaluated  for  a  possible  buyout  or   sublease
arrangement   to  either  eliminate  or  reduce  the  future  lease  obligations
associated   with   the   closed   production   facilities.   Based   on    this
analysis,   the   Company   established  a   reserve   totaling   $3.8   million
which   was   charged   to  expense  in  the  fourth   quarter   of   1994.   At
December  31,  1996,  1995  and  1994,  $293,000,  $907,000  and  $3.4   million
in   the   reserve   remained.  During  the  fourth   quarter   of   1994,   the
Company   also   recorded  a  reserve  totaling  $1.6  million  for   write-offs
of   leasehold  improvements,  furniture  and  equipment  and  terminations   of
certain    equipment   leases   for   assets   located   at    the    production
facilities   identified   above.  At  December  31,   1996,   1995   and   1994,
$160,000, $236,000 and $1.4 million of the reserve remained.
Downsizing  expenses  incurred  during  1994  were  $8.5  million.  There   were
no   downsizing   expenses   incurred  during  1995   or   1996.   The   related
reserves  at  December  31,  1996,  1995  and  1994  are  shown  in  the   above
chart.
Management believes that remaining reserves are adequate to cover
future costs expected to be incurred from remaining payments required
from the downsizing plan.

46

<PAGE>
NOTE N - CONTINGENCIES
The Company is a defendant in litigation arising in the normal course
of its business. Although the ultimate outcome of pending litigation
cannot be reasonably estimated at this time, the Company believes that
any liability resulting from the aggregate amount of damages for
outstanding lawsuits and claims will not have a material adverse
effect on its financial position.
NOTE O - QUARTERLY FINANCIAL DATA
- ----------------------------------------------------------------------
- --
<TABLE>
<CAPTION>
1996 UNAUDITED
- ----------------------------------------------------------------------
- --
Dollars in
thousands, except
per share data      First     Second    Third     Fourth    Total
<S>                           <C>       <C>       <C>       <C>  <C>
Revenues            $68,562   $77,163   $76,836   $84,232   $306,793
Costs and expenses   56,128    62,698    61,961    71,024    251,811
Income before
 income taxes        12,434    14,465    14,875    13,208     54,982
Income tax expense    4,974     5,794     5,950     5,311     22,029
Net income          $ 7,460   $ 8,671   $ 8,925   $ 7,897   $ 32,953
======================================================================
==
Net income per share          $  0.50   $  0.61   $  0.64   $  0.57
$   2.30
======================================================================
==
Stock price per
 Common Share:
 High               26.250    20.750      19.000    23.000
 Low                19.750    15.750      15.000    18.625
- ----------------------------------------------------------------------
- --
Dividends per
 Common Share       $ 0.06    $ 0.06    $ 0.06    $   0.06  $  0.24
======================================================================
==
</TABLE>
<TABLE>
<CAPTION>
1995 UNAUDITED
- ----------------------------------------------------------------------
- --
Dollars in
thousands, except
per share data      First     Second    Third     Fourth    Total
<S>                           <C>       <C>       <C>       <C>  <C>
Revenues            $53,736   $67,267   $74,579   $79,198   $274,780
Costs and expenses   45,039    51,325    55,029    59,670    211,063
Income before
 income taxes         8,697    15,942    19,550    19,528     63,717
Income tax expense    3,039     5,893     7,427     6,903     23,262
- ----------------------------------------------------------------------
- --
Net income          $ 5,658   $10,049   $12,123  $ 12,625   $ 40,455
======================================================================
==
Net income per share          $  0.38   $  0.67   $  0.80   $  0.84
$   2.69
======================================================================
==
Stock price per
 Common Share:
 High                18.125    25.875    26.000     25.375
 Low                 14.500    17.125    20.000     20.250
- ----------------------------------------------------------------------
- --Dividends per
 Common Share       $  0.06   $  0.06   $  0.06   $  0.06   $   0.24
======================================================================
==
</TABLE>

                                                                              47
<PAGE>
CORPORATE DIRECTORY

BOARD OF DIRECTORS

JOHN F. FARRELL, JR.
Chairman of the Board and
Chief Executive Officer

TERRANCE G. HODEL
President and
Chief Operating Officer

WILLIAM L. BROWN*+
Former Chairman and
Chief Executive Officer
Bank of Boston

WILLIAM F. CONNELL*+
Chairman and Chief Executive Officer
Connell Limited Partnership

MAGNA L. DODGE*
Senior Vice President
Lehman Brothers Inc.

WILLIAM O. MURPHY+*
Retired Partner
Simpson Thacher & Bartlett

ROBERT J. MURRAY*+
Chairman,
Chief Executive Officer and President
New England Business Services

JAMES B. NICHOLSON+
President and Chief Executive Officer
Pressure Vessel Services, Inc.


SENIOR OFFICERS

JOHN F. FARRELL, JR.
Chairman of the Board and
Chief Executive Officer

TERRANCE G. HODEL
President and
Chief Operating Officer

HAROLD B. BONNIKSON
Executive Vice President
Residential Loan Production

MICHAEL G. CONWAY
Executive Vice President
Secondary Marketing and
Credit Risk Management

ROBERT J. GALLAGHER
Executive Vice President
Planning and Business Development

MARTIN S. HUGHES
Executive Vice President,
Chief Financial Officer and Treasurer

GARY F. MOORE
Executive Vice President
Information Technology,
Human Resources and Training

ROBERT A. ROSEN
Executive Vice President
Loan Administration

CAROLYN OWENS VOGT
Senior Vice President,
General Counsel and Secretary


* Member of Audit Committee
+ Member of Compensation Committee
* Member of Nominating Committee

48
<PAGE>
STOCKHOLDER INFORMATION

EXECUTIVE OFFICE




North American Mortgage Company
3883 Airway Drive
Santa Rosa, California 95403-1699
707-536-3310
Internet: www.namc.com


TRANSFER AGENT AND REGISTRAR

The Bank of New York
101 Barclay Street
New York, New York 10286
800-524-4458


ANNUAL MEETING OF SHAREHOLDERS

To be held at Chase Manhattan Bank, 270 Park Avenue, 3rd floor, New
York, New York, at 10:00 a.m. (Eastern time) on May 28, 1997.


COMMON STOCK

Shares  of  North  American  Mortgage  Company  are  traded  on  the  New   York
Stock   Exchange  under  the  symbol  NAC.  As  of  February  18,  1997,   North
American Mortgage Company had 997 registered stockholders of record.



STOCKHOLDER INQUIRIES




Communications   concerning   stock  transfers,   lost   certificates,   changes
of   address   and  dividend  payments  should  be  directed  to  the   Transfer
Agent   (see   above).   The   CompanyOs   Form   10-K   as   filed   with   the
Securities   and   Exchange   Commission  will  be  provided   without   charge,
but without exhibits. Requests should be addressed to:

Martin S. Hughes
Executive Vice President
Investor Relations
North American Mortgage Company
3883 Airway Drive
Santa Rosa, California 95403-1699


INVESTOR RELATIONS

Inquiries   concerning  the  Company  or  its  operations  should  be   directed
to:

Martin S. Hughes
Executive Vice President
North American Mortgage Company
3883 Airway Drive
Santa Rosa, California 95403-1699
707-523-5049


EMPLOYEES

As of January 31, 1997, the Company
had 2,877 employees.

                                                                              49



Subsidiaries of the Company     
                                                         State of Incorporation
                                                         ----------------------

1.    Fairfield Financial Holdings Inc.                        Delaware
2.    IC Capital Co., Inc.                                     Delaware
3.    IMCO Capital Co., Inc.                                   Delaware
4.    Sonoma Conveyancing Corporation                          California
5.    North American Mortgage Insurance Services               California
        (a wholly owned subsidiary of Sonoma
        Conveyancing Corporation)
6.    Vintage Reinsurance Company                              Vermont


                        Consent of Independent Auditors


         We consent to the incorporation by reference in this Form 10-K of North
American  Mortgage  Company  and  subsidiaries  (the  "Company"),   and  in  the
previously  filed Form S-8  Registration  Statement No.  33-49400 of the Company
(North American Mortgage Company Employee Stock Purchase Plan and North American
Mortgage  Incentive  Stock Option Plan),  and in the  previously  filed Form S-3
Registration  Statement  No.  33-69318  of the  Company  ($250,000,000  of  Debt
Securities),  of our report  dated January 31, 1997 included in the 1996 Annual
Report to Stockholders of the Company.


                                             /s/Ernst & Young, LLP

San Francisco, California
March 28, 1997

<TABLE> <S> <C>

<ARTICLE>                     5
<LEGEND>
     This schedule contains summary financial information extracted from the
     Consolidated Balance Sheets and Consolidated Statements of Operations
     in the Company's 1996 Annual Report to Stockholders, and is qualified in
     its entirety be reference to such financial statements.
</LEGEND>
<CIK>                         0000882261
<NAME>                        Financial Data Schedule
<MULTIPLIER>                                   1,000
<CURRENCY>                                     0
       
<S>                             <C>
<PERIOD-TYPE>                  12-MOS
<FISCAL-YEAR-END>                              DEC-31-1996
<PERIOD-START>                                 JAN-1-1996
<PERIOD-END>                                   DEC-31-1996
<EXCHANGE-RATE>                                1
<CASH>                                         22,005
<SECURITIES>                                   0
<RECEIVABLES>                                  85,299
<ALLOWANCES>                                   0
<INVENTORY>                                    0
<CURRENT-ASSETS>                               0
<PP&E>                                         38,541
<DEPRECIATION>                                 7,852
<TOTAL-ASSETS>                                 853,657
<CURRENT-LIABILITIES>                          0
<BONDS>                                        0
                          0
                                    0
<COMMON>                                       164
<OTHER-SE>                                     0
<TOTAL-LIABILITY-AND-EQUITY>                   853,657
<SALES>                                        0
<TOTAL-REVENUES>                               306,793
<CGS>                                          0
<TOTAL-COSTS>                                  0
<OTHER-EXPENSES>                               0
<LOSS-PROVISION>                               0
<INTEREST-EXPENSE>                             9,430
<INCOME-PRETAX>                                54,982
<INCOME-TAX>                                   22,029
<INCOME-CONTINUING>                            0
<DISCONTINUED>                                 0
<EXTRAORDINARY>                                0
<CHANGES>                                      0
<NET-INCOME>                                   32,953
<EPS-PRIMARY>                                  2.30
<EPS-DILUTED>                                  0
        

</TABLE>


© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission