FIRST USA INC
10-Q, 1996-11-13
PERSONAL CREDIT INSTITUTIONS
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<PAGE>
 
                                 UNITED STATES
                      SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C.  20549

                                   FORM 10-Q



[X]  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
     ACT OF 1934

     For the quarterly period ended   September 30, 1996
                                      ------------------

                                       OR

[ ]  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
     EXCHANGE ACT OF 1934


  Commission file number         1-11030
                                 -------  


                                First USA, Inc.
- -------------------------------------------------------------------------------
             (Exact Name of Registrant as Specified in its Charter)


             Delaware                            75-2291060
- -------------------------------------------------------------------------------
  (State or other jurisdiction of             (I.R.S. Employer
  incorporation or organization)            Identification Number)


1601 Elm Street, 47th Floor, Dallas, Texas          75201
- -------------------------------------------------------------------------------
(address of principal executive offices)          (Zip Code)


Registrant's Telephone Number, including area code   214-849-2110
                                                     ------------

                                      N/A
- -------------------------------------------------------------------------------
Former Name, Former Address and former Fiscal Year, If Changed Since Last Report


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.  Yes    X        No 
                                        -------        -------


Indicate the number of shares outstanding of each of the issuer's classes of
common stock, as of the latest practicable date.


             Class                            Outstanding at September 30, 1996
- --------------------------------------        ---------------------------------
Common Stock, $.01 par value                          60,908,795 shares
6 1/4% Mandatory Convertible Preferred
     Stock, $.01 par value                             5,750,000 shares
 
<PAGE>
 
                                FIRST USA, INC.

                           FORM 10-Q QUARTERLY REPORT

                               Table of Contents
                               -----------------

 
PART I.            F I N A N C I A L   I N F O R M A T I O N             Page
                                                                         ----
  ITEM 1.  FINANCIAL STATEMENTS.                                          
                                                                          
           Condensed Consolidated Balance Sheets -                      
           September 30, 1996 (Unaudited) and June 30, 1996.............   3
                                                                        
           Condensed Consolidated Statements of Income (Unaudited) -    
           Three Months Ended September 30, 1996 and 1995...............   4
                                                                        
           Condensed Consolidated Statements of Cash Flows (Unaudited) -
           Three Months Ended September 30, 1996 and 1995...............   5
                                                                        
           Notes to Interim Condensed Consolidated Financial            
           Statements (Unaudited).......................................   6
 
  ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF
           Financial Condition and Results of Operations................   9

 
PART II.                   O T H E R   I N F O R M A T I O N
 
  ITEM 1.  LEGAL PROCEEDINGS............................................  19
 
  ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K
 
           Index of Exhibits............................................  19
           Reports on Form 8-K..........................................  20
 
  SIGNATURES............................................................  21
 
<PAGE>
 
           P A R T   I.   F I N A N C I A L   I N F O R M A T I O N

                        FIRST USA, INC. AND SUBSIDIARIES
                      CONDENSED CONSOLIDATED BALANCE SHEETS
                  (DOLLARS IN THOUSANDS, EXCEPT PER SHARE DATA)
<TABLE>
<CAPTION>

                                                                      September 30,     June 30,
                                                                           1996           1996
                                                                      ------------    -----------
                                                                       (Unaudited)
<S>                                                                   <C>             <C> 
ASSETS
    Cash and due from banks                                            $   127,463    $   254,553
    Short-term investments                                                 105,097         40,701
    Federal funds sold                                                     159,000         97,450
                                                                       -----------    -----------
       Cash and cash equivalents                                           391,560        392,704
    Investments, at cost (market value of $3,174,032 and $2,875,309
      at September 30, 1996 and June 30, 1996, respectively)             3,197,142      2,903,091
    Loans                                                                3,903,464      3,564,434
       Allowance for possible credit losses                                (76,617)       (74,163)
                                                                       -----------    -----------
          Net loans                                                      3,826,847      3,490,271
    Premises and equipment, net                                            136,015        116,666
    Accrued interest receivable                                             55,702         51,558
    Due from securitizations                                               233,923        182,462
    Customer base intangible, net                                           56,691         70,008
    Purchased merchant portfolios and goodwill, net                        298,743         88,894
    Other assets                                                           399,103        339,847
                                                                       -----------    -----------
                                                                       $ 8,595,726    $ 7,635,501
                                                                       ===========    ===========

LIABILITIES AND STOCKHOLDERS' EQUITY

    Bank notes and other borrowings                                    $ 3,978,696    $ 3,356,506
    Interest-bearing deposits                                            1,429,566      1,460,321
    Federal funds purchased                                              1,359,685      1,308,460
    Accrued interest payable                                                50,328         60,246
    Accrued expenses and other liabilities                                 592,135        330,363
    Minority interest                                                       52,401         53,145
                                                                       -----------    -----------
                                                                         7,462,811      6,569,041
                                                                       -----------    -----------

    Stockholders' equity
       6 1/4%  mandatory convertible preferred stock, $.01 par value            58             58
       Common stock, $.01 par value                                            609            605
       Additional paid-in capital                                          580,173        569,445
       Retained earnings                                                   552,075        496,352
                                                                       -----------    -----------
                                                                         1,132,915      1,066,460
                                                                       -----------    -----------
                                                                       $ 8,595,726    $ 7,635,501
                                                                       ===========    ===========
</TABLE>




See Notes to Interim Condensed Consolidated Financial Statements.



                                       3
<PAGE>
 
                        FIRST USA, INC. AND SUBSIDIARIES
             CONDENSED CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)
                  (DOLLARS IN THOUSANDS, EXCEPT PER SHARE DATA)
<TABLE>
<CAPTION>

                                                                          Three Months Ended
                                                                              September 30,
                                                                       -------------------------
                                                                           1996          1995
                                                                       -----------   -----------
<S>                                                                    <C>           <C>  
INTEREST INCOME
   Loans                                                               $    87,829   $    72,008
   Investments                                                              50,370        40,406
   Federal funds sold                                                        1,959         2,293
                                                                       -----------   -----------
     Total Interest Income                                                 140,158       114,707

INTEREST EXPENSE
   Bank notes and other borrowings                                          55,052        43,234
   Deposits                                                                 20,763        32,692
   Federal funds purchased                                                  20,113        15,115
                                                                       -----------   -----------
     Total Interest Expense                                                 95,928        91,041
                                                                       -----------   -----------
                                                 NET INTEREST INCOME        44,230        23,666
PROVISION FOR POSSIBLE CREDIT LOSSES                                        29,627        21,231
                                                                       -----------   -----------
                                 NET INTEREST INCOME AFTER PROVISION

                                          FOR POSSIBLE CREDIT LOSSES        14,603         2,435

OTHER OPERATING INCOME
   Securitization income                                                   251,427       195,721
   Interchange income                                                       11,532         3,318
   Fee income                                                                6,448         6,481
   Other                                                                    44,157        20,220
                                                                       -----------   -----------
     Total Other Operating Income                                          313,564       225,740

OTHER OPERATING EXPENSE
   Postage, shipping, stationery and supplies                               47,324        31,804
   Salaries and employee benefits                                           50,516        31,244
   Data processing and communications                                       34,497        23,581
   Occupancy and equipment                                                  15,775         9,986
   Amortization of intangibles                                              15,151        13,773
   Other                                                                    64,406        30,852
                                                                       -----------   -----------
     Total Other Operating Expense                                         227,669       141,240
                                                                       -----------   -----------

                                          INCOME BEFORE INCOME TAXES       100,498        86,935
PROVISION FOR INCOME TAXES                                                  36,442        32,040
                                                                       -----------   -----------
                                                          NET INCOME   $    64,056   $    54,895
                                                                       ===========   ===========

Net income per share                                                   $      0.95   $      0.83
                                                                       ===========   ===========

Weighted average common and common
   equivalent shares outstanding                                        67,761,817    66,374,643
                                                                       ===========   ===========

Cash dividends paid per common share                                   $      0.09   $      0.06
                                                                       ===========   ===========

Cash dividends paid per preferred share                                $     0.498   $     0.498
                                                                       ===========   ===========
</TABLE>

See Notes to Interim Condensed Consolidated Financial Statements 


                                       4
<PAGE>
 
                        FIRST USA, INC. AND SUBSIDIARIES
           CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
                             (DOLLARS IN THOUSANDS)
<TABLE>
<CAPTION>

                                                                                                Three Months Ended
                                                                                                    September 30,
                                                                                             --------------------------
                                                                                                 1996          1995
                                                                                             -----------    -----------
<S>                                                                                          <C>            <C>   
OPERATING ACTIVITIES
   Net income                                                                                $    64,056    $    54,895
   Adjustments to reconcile net income to net cash provided by
    operating activities:
      Provision for possible credit losses                                                        29,627         21,231
      Provision for depreciation and amortization                                                 32,392         25,602
      Changes in operating assets and liabilities:
        Accrued interest receivable                                                               (4,144)         3,450
        Accrued interest payable                                                                  (9,918)       (15,828)
        Accrued expenses and other liabilities                                                   149,495          6,090
      Other operating activities                                                                 (92,237)        60,255
                                                                                             -----------    -----------

                                                 NET CASH PROVIDED BY OPERATING ACTIVITIES       169,271        155,695

INVESTING ACTIVITIES
   Proceeds from maturities of investments                                                       219,625        132,310
   Purchases of investments                                                                     (516,728)      (315,328)
   Net increase in loans, excluding acquisitions and sales                                    (1,431,113)    (1,753,621)
   Proceeds from sales of loans                                                                1,062,434      1,627,288
   Purchases of merchant portfolios, processing services and other acquisitions                 (188,118)       (36,274)
   Purchases of premises and equipment                                                           (28,000)       (15,495)
   Other investing activities                                                                         52        (10,688)
                                                                                             -----------    -----------

                                                    NET CASH USED FOR INVESTING ACTIVITIES      (881,848)      (371,808)

FINANCING ACTIVITIES
   Dividends paid to common stockholders                                                          (5,469)        (3,424)
   Dividends paid to preferred stockholders                                                       (2,864)        (2,864)
   Issuance of common stock, net                                                                   5,234          1,806
   Net payments to trustees relating to securitizations                                           (4,016)      (131,290)
   Net increase in bank notes and other borrowings                                               698,078        534,021
   Net decrease in interest-bearing deposits                                                     (30,755)      (238,677)
   Net increase in federal funds purchased                                                        51,225        190,370
                                                                                             -----------    -----------

                                                 NET CASH PROVIDED BY FINANCING ACTIVITIES       711,433        349,942
                                                                                             -----------    -----------

                                          (DECREASE) INCREASE IN CASH AND CASH EQUIVALENTS        (1,144)       133,829
Cash and cash equivalents at beginning of period                                                 392,704        236,778
                                                                                             -----------    -----------

                                                CASH AND CASH EQUIVALENTS AT END OF PERIOD   $   391,560    $   370,607
                                                                                             ===========    ===========

</TABLE>

See Notes to Interim Condensed Consolidated Financial Statements


                                       5
<PAGE>
 
                       FIRST USA, INC. AND SUBSIDIARIES
         NOTES TO INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  (Unuadited)



NOTE A - BASIS OF PRESENTATION

  The accompanying unaudited condensed consolidated financial statements of
First USA, Inc. and its subsidiaries (the "Company") have been prepared in
accordance with generally accepted accounting principles for interim financial
information.  Accordingly, they do not include all of the information and
footnotes required by generally accepted accounting principles for complete
financial statements.  For purposes of comparability, certain prior period
amounts have been reclassified.  In the opinion of management, all adjustments
(consisting of normal recurring accruals) considered necessary for a fair
presentation have been included.  Operating results for the three months ended
September 30, 1996 are not necessarily indicative of the results that may be
expected for the fiscal year ending June 30, 1997.  For further information,
refer to the consolidated financial statements and footnotes thereto included in
the Company's Annual Report on Form 10-K for the fiscal year ended June 30,
1996.

NOTE B - ALLOWANCE FOR POSSIBLE CREDIT LOSSES
  The activity in the allowance for possible credit losses is as follows:
 
<TABLE>
<CAPTION>
                                                          Three Months Ended
                                                              September 30,
                                                         ----------------------
                                                           1996          1995
                                                         --------      --------
                                                         (Dollars in thousands)
<S>                                                      <C>           <C>  
Beginning allowance for possible credit losses           $ 74,163      $ 66,000
Provision for possible credit losses                       29,627        21,231
Recoveries of loans previously charged off                 16,804         1,602
Loans charged off                                         (43,977)      (20,833)
                                                         ========      ========
Ending allowance for possible credit losses              $ 76,617      $ 68,000
                                                         ========      ========

Ending allowance as a % of total loans                        2.0%          2.1%
                                                         ========      ========
</TABLE>


NOTE C - FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK

  At September 30, 1996 and June 30, 1996, the Company had interest rate swap
agreements with notional amounts totaling $2.2 billion and $2.1 billion,
respectively.  The Company enters into interest rate swap agreements to convert
fixed rate liabilities to floating rate liabilities as an efficient alternative
to issuing floating rate funding sources.

NOTE D - ASSET SECURITIZATION

  The Company had outstanding securitizations of credit card loans of $16.0
billion and $15.2 billion at September 30, 1996 and June 30, 1996, respectively.
These transactions have been recorded as sales and the Company records no gain
at the time of sale.  The associated net servicing fees are recognized monthly
over the lives of the transactions on an accrual basis and are included in
securitization income in the statements of income.

  In June 1996, the Financial Accounting Standards Board ("FASB") issued
Statement of Financial Accounting Standards ("SFAS") No. 125, "Accounting for
Transfers and Servicing of Financial Assets and Extinguishment of Liabilities,"
which provides accounting and reporting standards for transfers and servicing of
financial assets and extinguishment of liabilities based on an approach that
focuses on 

                                       6
<PAGE>
 
                       FIRST USA, INC. AND SUBSIDIARIES
         NOTES TO INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  (Unuadited)



NOTE D - ASSET SECURITIZATION -- CONTINUED

control of the assets and extinguishment of the liabilities. In addition, the
statement provides standards for distinguishing transfers of financial assets
that are sales from transfers that are secured borrowings and provides
implementation guidance for securitization transactions and repurchase
agreements. The statement is effective for transactions occurring subsequent to
December 31, 1996. The Company is currently evaluating the impact of this
statement.

NOTE E - BUSINESS COMBINATIONS AND MERCHANT PORTFOLIO PURCHASES

  On August 19, 1996, First USA Paymentech, Inc. ("Paymentech") purchased for
approximately $170 million all of the outstanding stock of GENSAR Holdings Inc.
("GENSAR").  GENSAR is one of the nation's largest providers of third party
credit and debit authorization services, processing approximately 300 million
transactions during the twelve months ended June 30, 1996.  The acquisition also
includes a merchant processing portfolio which has approximately $1 billion in
annual sales volume.  The acquisition was accounted for as a purchase, and
accordingly, its results were included in Paymentech's results of operations
from the date of acquisition.  The pro forma effects of this acquisition, as if
it had occurred at the beginning of the periods presented, were not material and
therefore have not been included.

NOTE F - NET INCOME PER SHARE
  Net income per share is calculated as follows:

<TABLE>
<CAPTION>
                                                          Three Months Ended
                                                             September 30,
                                                      --------------------------
                                                         1996            1995
                                                     -----------     -----------
                                              (Dollars in thousands, except per share data)
<S>                                                  <C>             <C> 
Net income                                           $    64,056     $    54,895
                                                     ===========     ===========

Average common shares outstanding                     60,739,156      58,947,192
Common stock equivalents:
   Stock options                                       2,231,186       2,635,976
   Mandatory convertible preferred stock               4,791,475       4,791,475
                                                     -----------     -----------
Weighted average common and common
   equivalent shares outstanding                      67,761,817      66,374,643
                                                     ===========     ===========

Net income per share                                 $      0.95     $      0.83
                                                     ===========     ===========

</TABLE>

NOTE G - SUBSEQUENT EVENTS

  On October 16, 1996, the Company's Board of Directors approved a two-for-one
common stock split and increased the quarterly cash dividend to $0.12 per share
on a present (pre-split) basis.  The two-for-one common stock split will be
effected in the form of a 100% stock dividend payable November 12, 1996, to
stockholders of record on October 28, 1996.  The financial statements as of
September 30, 1996 do not reflect the retroactive treatment of this stock split.

                                       7
<PAGE>
 
                       FIRST USA, INC. AND SUBSIDIARIES
         NOTES TO INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  (Unuadited)


NOTE G - SUBSEQUENT EVENTS - CONTINUED

  On November 8, 1996, Paymentech filed a Registration Statement on Form S-1
with the Securities and Exchange Commission for a public offering of 6.8 million
shares of Paymentech common stock.  The offering includes approximately 4
million shares to be sold by the Company and approximately 2.8 million shares to
be issued and sold by Paymentech.

                                       8
<PAGE>
 
ITEM 2.             MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                 FINANCIAL CONDITION AND RESULTS OF OPERATIONS



GENERAL
  The Company is one of the nation's largest providers of Visa and MasterCard
services through its principal operating subsidiaries, First USA Bank and First
USA Paymentech, Inc. ("Paymentech").  First USA Bank is an issuer of Visa and
MasterCard credit cards with approximately 15.1 million credit cards issued and
$19.8 billion in managed credit card loans outstanding at September 30, 1996.
First USA Bank's profitability is affected by loan growth, interest rate spread,
Cardmember usage, credit quality and marketing expenses. Paymentech conducts its
business through its wholly owned subsidiaries, First USA Merchant Services,
Inc. ("Merchant Services") and First USA Financial Services, Inc. ("Financial
Services").  Merchant Services is the third largest payment processor of
bankcard transactions in the United States, according to published industry
sources, with approximately $30.9 billion in sales volume processed and
approximately 574.2 million bankcard transactions for the fiscal year ended June
30, 1996.  Financial Services markets and issues to businesses and other
entities commercial cards that facilitate business-to-business payment
procedures and reporting, replacing traditional direct payment methods.

The Company's newest operating subsidiary, First USA Federal Savings Bank
("FSB"), conducts its operations as a direct bank, offering customers banking
products via phone, mail and other electronic distribution channels.  FSB's
current offerings of financial products include mortgages, limited testing of
auto and homeowners' insurance and unsecured installment loans and soon is
expected to include remote banking, retail certificates of deposit, auto loans
and other financial products.

RESULTS OF OPERATIONS

  Net income for the quarter ended September 30, 1996, was $64.1 million, or
$0.95 per share.  Included in net income for the quarter ended September 30,
1996 is a one-time merger, integration and impairment charge of $15.5 million,
recorded by Paymentech, related to the acquisition of GENSAR Holdings, Inc.
This one-time charge reduced net income by $7.4 million, or $0.11 per share.
Income, excluding the one-time charge, was $71.5 million, or $1.06 per share,
compared with net income of $54.9 million, or $0.83 per share, for the quarter
ended September 30, 1995.  The increase in operating results is attributable to
the 35.8% growth of average managed loans from $14.1 billion to $19.1 billion,
increased credit card charge volume, an increase in managed loan yield, a
decrease in cost of funds and increased payment processing volume.  These
increases were partially offset by increased net credit losses.

  On-balance-sheet loans increased from $3.3 billion at September 30, 1995 to
$3.9 billion as of September 30, 1996, which reflects the results of the
Company's direct solicitations, partially offset by the Company's completion of
securitizations of $5.2 billion.

MANAGED PORTFOLIO REPORTING AND ANALYSIS

  It is management's practice to analyze its financial performance on a
"managed" portfolio basis, in addition to analyzing information as reported
under generally accepted accounting principles.  The effect of securitizing
loans is to remove these loans from the balance sheet and to record net interest
income and fees less net credit losses on the securitized loans as
securitization income.  Managed loan statistics include loans sold in
securitization transactions and the Company's on-balance-sheet loan portfolio.
The Company's consolidated statements of income and balance sheets are adjusted
to eliminate the effect of securitizing loans to analyze the data on a "managed"
portfolio basis.

                                       9
<PAGE>
 
The following table depicts the changes in the Company's key financial data as a
result of securitizing loans as of and for the three months ended September 30,
1996 and 1995. The As Reported information is derived from consolidated
financial statements which have been prepared in conformity with generally
accepted accounting principles.  Managed loan data include loans sold in
securitization transactions and the Company's on-balance-sheet loan portfolio.

<TABLE>
<CAPTION>

                                                  Three Months Ended September 30,
                                        -------------------------------------------------------
                                                  1996                         1995
                                        ------------------------     --------------------------    
                                       As Reported      Managed      As Reported      Managed
                                       -----------    -----------    -----------    -----------
                                                        (Dollars in Thousands)
<S>                                    <C>            <C>            <C>            <C>  
Income Statement Statistics:
- ---------------------------
Net interest income                    $    44,230    $   391,153    $    23,666    $   229,109

Other operating income:
   Securitization income                   251,427           --          195,721           --
   Interchange income                       11,532         56,848          3,318         43,448
   Fee income                                6,448         53,324          6,481         38,798
   Other                                    44,157         44,157         20,220         20,220
                                       -----------    -----------    -----------    -----------
      Total other operating income         313,564        154,329        225,740        102,466

Provision for possible credit losses        29,627        217,315         21,231        103,400
                                       -----------    -----------    -----------    -----------

Net revenue after provision for
   possible credit losses              $   328,167    $   328,167    $   228,175    $   228,175
                                       ===========    ===========    ===========    ===========


Balance Sheet and Other Statistics:
- ----------------------------------
Average loans                          $ 3,783,819    $19,141,915    $ 3,372,780    $14,099,158
End of period loans                      3,903,464     19,929,764      3,303,924     15,034,832
Securitizations                               --       16,026,300           --       11,730,908
Loan yield                                    9.28%         13.87%          8.54%         12.69%
Cost of funds                                 5.84           5.89           6.38           6.31
Delinquency rate                              3.35           5.03           2.55           3.29
Net credit loss rate                          2.87           4.49           2.28           2.88

</TABLE>

NET INTEREST INCOME

  For the three months ended September 30, 1996, net interest income was $44.2
million, an increase of 86.9% from net interest income of $23.7 million for the
three months ended September 30, 1995.  This increase was due to an increase in
loan interest income of $15.8 million primarily due to growth in on-balance-
sheet loans and increased yield.  Interest income from investments, excluding
interest income from cash equivalents, increased $9.6 million due to an increase
in average investments from $2.3 billion to $3.0 billion, partially offset by a
decrease in yield from 6.76% to 6.55% for the three months ended September 30,
1995 and 1996, respectively.  Interest expense increased $4.9 million due to an
increase in average interest-bearing liabilities from $5.7 billion to $6.5
billion, to supplement the funding of loan growth, which is primarily funded by
securitizations.  This increase was partially offset by a decrease in cost of
funds from 6.38% to 5.84% for the three months ended September 30, 1995 and
1996, respectively.

  Net interest margin on a managed basis was 7.00% for the three months ended
September 30, 1996, compared with 5.51% for the three months ended September 30,
1995.  The increase is due to managed loan interest yield increasing from 12.69%
for the three months ended September 30, 1995 to 13.87% for

                                       10
<PAGE>
 
NET INTEREST INCOME -- CONTINUED

the three months ended September 30, 1996, reflecting changes in the overall
pricing distribution of the credit card loan portfolio.  In addition, cost of
funds decreased from 6.31% for the three months ended September 30, 1995 to
5.89% for the three months ended September 30, 1996.

  The table provides an analysis of net interest income, average balance sheet
data, net interest margin and interest rate spread for the three month periods
ended September 30, 1996 and 1995.
<TABLE>
<CAPTION>
                                                                    Three Months Ended September 30,
                                         ---------------------------------------------------------------------------------------
                                                           1996                                              1995
                                         -------------------------------------        -------------------------------------------
                                           Average        Average                       Average          Average
                                           Balance         Rate       Interest          Balance           Rate         Interest
                                         -------------   -------     ---------        -----------        -------       --------
                                                                        (Dollars in Thousands)
<S>                                      <C>              <C>        <C>              <C>                  <C>         <C>
ASSETS
Earning assets
    Cash equivalents                     $     101,967     7.07%      $   1,817       $     59,202          9.64%      $   1,438
    Federal funds sold                         143,050     5.43           1,959            153,943          5.91           2,293
    Investments                              2,963,192     6.55          48,553          2,307,608          6.76          38,968
    Loans                                    3,783,819     9.28          87,829          3,372,780          8.54          72,008
                                          ------------    -----        --------       ------------         -----       ---------
       Total earning assets                  6,992,028     8.02%       $140,158          5,893,533          7.79%      $ 114,707
                                        
Other assets                                 1,118,319                                     866,025
                                          ------------                                ------------         
       Total assets                       $  8,110,347                                $  6,759,558
                                          ============                                ============
                                        
LIABILITIES AND STOCKHOLDERS' EQUITY    
Interest-bearing liabilities            
    Bank notes and other borrowings       $  3,640,018     6.00%      $  55,052       $  2,669,317          6.43%      $  43,234
    Interest-bearing deposits                1,416,847     5.81          20,763          1,985,475          6.53          32,692
    Federal funds purchased                  1,457,526     5.47          20,113          1,006,645          5.96          15,115
                                          ------------    -----        --------       ------------         -----       ---------
       Total interest-bearing           
          liabilities                        6,514,391     5.84%      $  95,928          5,661,437          6.38%      $   91,041
Other liabilities                              501,933                                     357,179
                                          ------------                                ------------         
       Total liabilities                     7,016,324                                  6,018,616
                                        
Stockholders' equity                         1,094,023                                    740,942
                                          ------------                                ------------         
       Total liabilities and            
            stockholders' equity          $  8,110,347                                $ 6,759,558
                                          ============                                ===========
                                        
                                                          -----       ---------                            -----       ---------
Net interest margin and net             
    interest income (a)                                    2.53%      $   44,230                            1.61%      $   23,666
                                                          ======      ==========                           =====       ==========
Interest rate spread (b)                                   2.18%                                            1.41%
                                                          ======                                           ======
                                        
OFF-BALANCE-SHEET TRANSACTIONS          
    Average securitized credit card loans  $15,358,096    15.00%      $ 575,809       $10,726,378          13.99%      $ 375,174
    Securitized loans cost of funds         15,358,096     5.91         228,886        10,726,378           6.28         169,731
                                                          -----        --------                            -----       ---------
       Securitized loans net interest   
          rate spread                                      9.09%      $ 346,923                             7.71%      $ 205,443
                                                          ======      =========                            ======      =========
                                        
INCLUDING SECURITIZED                   
CREDIT CARD LOANS                       
    Total earning assets                   $22,350,124    12.81%      $ 715,967       $16,619,911          11.79%      $ 489,881
    Interest-bearing liabilities            21,872,487     5.89         324,814        16,387,815           6.31         260,772
                                                          -----        --------                            -----       ---------
    Net interest margin and net interest
        income (a)                                         7.00%      $ 391,153                             5.51%      $  229,109
                                                          ======      =========                            ======      ==========
    Interest rate spread (b)                               6.92%                                            5.48%
                                                          ======                                           ======

</TABLE>
- ------------------------ 
(a) Net interest margin is computed by dividing net interest income by average
    total earning assets.
(b) Interest rate spread is the average earning assets rate minus the average
    interest-bearing liabilities rate.

                                       11
<PAGE>
 
OTHER OPERATING INCOME

  Other operating income was $313.6 million for the three months ended September
30, 1996 compared with $225.7 million for the three months ended September 30,
1995.  The three months ended September 30, 1996 included a $55.7 million
increase in securitization income, due to the 43.2% increase in average
securitized loans and a $23.9 million increase in other operating income
resulting primarily from increased payment processing volume.

OTHER OPERATING EXPENSES

  Other operating expenses, excluding amortization of intangibles, increased
66.7% to $212.5 million for the three months ended September 30, 1996, versus
$127.5 million for the three months ended September 30, 1995.  Postage,
shipping, stationery and supplies increased $15.5 million, data processing and
communications increased $10.9 million, and other expenses, excluding
Paymentech's one-time charge of $15.5 million, increased $18.0 million due to
increased marketing costs associated with loan solicitations and increased
accounts, transaction volumes and balances, resulting primarily from the 35.8%
increase in average managed loans. Salaries and employee benefits increased
$19.3 million primarily due to the increase in number of employees. Occupancy
and equipment expenses increased $5.8 million primarily due to facility
expansions.

INTANGIBLES

  The Company's consolidated balance sheets include a customer base intangible
which represents the excess of allocable amounts paid over the stated amount of
the credit card loans acquired, primarily those acquired when the Company was
acquired by a management-led investor group in 1989.  The customer base
intangible is amortized over the estimated periods to be benefited (generally
seven to eleven years) on a straight-line basis based on independent portfolio
valuation studies.  The amortization of the customer base intangible is
primarily a tax deductible item for which the Company realizes a reduction in
federal tax payments.  The examination division of the Internal Revenue Service
("IRS") has completed an examination for fiscal years 1990, 1991 and 1992 and
proposed to limit the Company's intangible tax deductions.  The Company
disagreed with the proposal and is pursuing a resolution of the matter through
the IRS appeals process and may pursue it further through litigation, if
necessary.  At the present time, if it impossible to predict the outcome
concerning the Company's amortization of its intangible; however, the Company
believes it has strong arguments in support of its position and expects that
this challenge will not have a material impact on the Company.

  The balance sheet also includes purchased merchant portfolios and goodwill,
resulting primarily from acquisitions by Paymentech.  Purchased merchant
portfolios and goodwill increased from $88.9 million at June 30, 1996 to $298.7
million at September 30, 1996, due primarily to the acquisition of GENSAR
Holdings, Inc. during the three months ended September 30, 1996.

ASSET QUALITY

  The Company's delinquency and net credit loss rates at any time reflect, among
other factors, the quality of the credit card loans, the average seasoning of
the Company's accounts, the success of the Company's collection efforts and
general economic conditions.

  As a result of a slower rate of growth, intense competition and the overall
softening in consumer credit, delinquency and net credit loss rates for the
Company trended higher during the quarter.  Over the past year, new unseasoned
loans have become a smaller percentage of managed credit card loans, which has
contributed to the increase in managed delinquency and managed credit card loss
rates.  In light of these conditions, the Company continued to tighten and
refine credit underwriting.  The Company believes that delinquency and net
credit loss rates will trend consistent with industry levels.  The managed
delinquency rate at September 30, 1996, was 5.03%, and the managed net credit
loss rate for the first quarter of fiscal year 1997 was 4.49%.  The Company's
focus continues to be to optimize the profitability of each account within the
context of acceptable risk characteristics.  The Company has 

                                       12
<PAGE>
 
ASSET QUALITY -- CONTINUED

developed a credit process through the experience of numerous marketing, credit
and risk management tests which provides the Company with a reliable basis for
predicting the asset quality of new accounts.  The Company also believes that
its frequent and early contact with delinquent customers, as well as active
portfolio management, has a significant impact on predicting delinquency trends
and managing net credit losses.

Delinquencies

  The following table represents the delinquency trends of the Company's loans
as reported for financial purposes and for managed loans.  An account is
contractually delinquent if the minimum payment is not received by the billing
date.  It is the Company's policy to accrue interest and fee income on all
credit card accounts, except as specified below, until the account is charged
off.  In certain situations where an account becomes delinquent and a legitimate
hardship exists, a loan may qualify to be placed on nonaccrual status, provided
that the account is closed and the credit card is returned.  All hardship
situations result in either a charge off of the account or a re-establishment to
reliable paying status.  The Company has stringent policies governing the
placement of accounts into hardship and the ultimate disposition of these
accounts.

<TABLE>
<CAPTION>
                           At September 30, 1996           At June 30, 1996
                          -------------------------   --------------------------
                                         Percent of                  Percent of
                             Loans      Total Loans     Loans       Total Loans
                          -----------   -----------  ------------   ------------
                                          (Dollars in thousands)                    
<S>                       <C>           <C>          <C>               <C>  
Managed Loans                                                       
- -------------
Loans outstanding         $19,929,764     100.00%    $18,727,825       100.00%
                          ===========     ======     ===========       ======
Loans delinquent                                                    
                                                                    
     35 to 64 days        $   344,079       1.72%    $   272,496         1.46%
     65 to 94 days            202,435       1.02         159,814         0.85
     95 or more days          456,438       2.29         378,193         2.02
                          -----------     ------     -----------       ------
         Total            $ 1,002,952       5.03%    $   810,503         4.33%
                          ===========     ======     ===========       ======
                                                      
As Reported                                           
- -----------                                                      
Loans outstanding         $ 3,903,464     100.00%    $ 3,564,434       100.00%
                          ===========     ======     ===========       ======
Loans delinquent                                                       
                                                                       
     35 to 64 days        $    45,041       1.15%    $    37,221         1.04%
     65 to 94 days             26,370       0.68          21,182         0.60
     95 or more days           59,348       1.52          50,497         1.42
                          -----------     ------     -----------       ------
         Total            $   130,759       3.35%    $   108,900         3.06%
                          ===========     ======     ===========       ======
</TABLE>

Net Credit Losses

          Net credit losses include the principal amount (excluding accrued
finance charges and fees) of losses resulting from Cardmembers unwilling or
unable to pay, as well as bankrupt and deceased accounts, less current period
recoveries.  Loans are charged off prior to the end of the seventh billing cycle
after having become contractually past due unless a payment has been received
sufficient to bring the account into a different delinquency category or bring
the account current.

                                       13
<PAGE>
 
Net Credit Losses -- continued

  The following table presents the Company's net credit losses for the periods
indicated:

<TABLE>
<CAPTION>
                                               Three Months Ended
                                                 September 30,
                                           -----------------------------
                                              1996              1995
                                           -----------       -----------
                                               (Dollars in Thousands)
<S>                                        <C>              <C>
Managed Loans
- -------------
Average loans outstanding                  $19,141,915       $14,099,158
Net credit losses                          $   214,861       $   101,400
Net credit losses as a percentage          
   of average loans outstanding                   4.49%             2.88%
                                           
As Reported                                
- -----------                                
Average loans outstanding                  $ 3,783,819       $ 3,372,780
Net credit losses                          $    27,173       $    19,231
Net credit losses as a percentage          
   of average loans outstanding                   2.87%             2.28%
</TABLE>

PROVISION AND ALLOWANCE FOR POSSIBLE CREDIT LOSSES

  The provision for possible credit losses includes current period credit losses
and an amount which, in the judgment of management, is necessary to maintain the
allowance for possible credit losses at a level that reflects known and inherent
risks in the loan portfolio.  For the three months ended September 30, 1996, the
Company's provision for possible credit losses was $29.6 million, which included
charges of $2.5 million to increase the allowance for possible credit losses.
On an annualized basis, this provision was 3.13% of average loans outstanding.
This compared to a provision of $21.2 million for the three months ended
September 30, 1995, which on an annualized basis was 2.52% of average credit
card loans outstanding.

FIRST USA PAYMENTECH, INC.

  Paymentech recorded a net loss of $3.3 million, or $0.10 per share, for the
quarter ended September 30, 1996.  Paymentech's results of operations for the
quarter ended September 30, 1996, include a one-time, merger, integration and
impairment charge of $15.5 million, related to the acquisition of GENSAR
Holdings, Inc.  This one-time charge reduced Paymentech's net income by $9.7
million, or $0.30 per share.  Excluding the effects of the one-time charge,
Paymentech's net income increased 827.4% to $6.4 million, or $0.20 per share,
for the quarter ended September 30, 1996, compared with net income of $0.7
million, or $0.03 per share, for the quarter ended September 30, 1995.  Net
revenue increased 66.4% to $39.6 million compared with $23.8 million for the
prior year period.  During the September 1996 quarter, Paymentech processed
approximately $9.0 billion in sales volume in approximately 263.6 million total
transactions.

  On August 19, 1996, Paymentech purchased for approximately $170 million all of
the outstanding stock of GENSAR.  GENSAR is one of the nation's largest
providers of third party credit and debit authorization services, processing
approximately 300 million transactions during the twelve months ended June 30,
1996.  The acquisition also included a merchant processing portfolio which has
approximately $1 billion in annual sales volume.  The acquisition was accounted
for as a purchase, and accordingly, its results were included in Paymentech's
results of operations from the effective date of the acquisition.

                                       14
<PAGE>
 
FIRST USA PAYMENTECH, INC. -- CONTINUED

  Paymentech funded the GENSAR purchase and subsequent payoff of GENSAR's debt
with proceeds from its initial public offering ($75 million), a loan from the
Company ($25 million) and non-interest-bearing notes payable to the previous
shareholders of GENSAR ($100 million) due October 18, 1996.

  In March 1996, Paymentech completed initial public offerings of 7.3 million
shares of its common stock.  At September 30, 1996, Paymentech had 31.7 million
shares outstanding of which the Company owned 24.4 million shares, or
approximately 77%.  At September 30, 1996, the market value of the Company's
investment in Paymentech's common stock was approximately $992 million.

On November 8, 1996, Paymentech filed a Registration Statement on Form S-1 with
the Securities and Exchange Commission for a public offering of 6.8 million
shares of Paymentech Common Stock. The offering includes approximately 4 million
shares to be sold by the Company and approximately 2.8 million shares to be
issued and sold by Paymentech. Subsequent to this offering, First USA will own
approximately 59% of Paymentech common stock, assuming no exercise of
underwriters' over-allotment options, or 57%, if the underwriters' over-
allotment options are exercised in full.

  In February 1996, Paymentech entered into a $100 million revolving credit
facility payable to a bank syndicate.  The Paymentech credit facility bears
interest based on LIBOR plus 0.35% to 0.90% and commitment fees ranging from
0.15% to 0.30% on the unused portion, based on Paymentech's debt to
capitalization ratio, payable quarterly.  The Paymentech credit facility expires
in February 1999, with the option of two one-year extensions.  First USA
Financial, Inc., a wholly owned subsidiary, is a guarantor to the Paymentech
credit facility.  The Paymentech credit facility provides Paymentech and the
Company a source of additional liquidity to manage cash flow, provide capital to
subsidiaries for expansion and for other corporate uses.  Under the Paymentech
credit facility, Paymentech loans to the Company cannot exceed $25 million.  At
September 30, 1996, there were no borrowings under the Paymentech credit
facility, and none of the covenants would have had the effect of restricting
Paymentech's ability to pay dividends.  In October 1996, Paymentech refinanced
the $100 million note payable to the former shareholders of GENSAR through the
Paymentech credit facility, and subsequently increased the line of credit
available under the Paymentech credit facility to $200 million.

FUNDING AND LIQUIDITY

  Traditional asset liquidity is provided by cash, cash equivalents and
investments.  These items represented 41.7%, 43.2%, and 40.4% of the Company's
assets as of September 30, 1996, June 30, 1996, and September 30, 1995,
respectively.

  The Company had securitized loans of $16.0 billion, $15.2 billion and $11.7
billion at September 30, 1996, June 30, 1996, and September 30, 1995,
respectively.  During the three months ended September 30, 1996, the Company
completed securitizations of approximately $602.4 million.  At September 30,
1996, securitized loans had a weighted average remaining life of 3.4 years and a
weighted average cost of funds of approximately 5.78%.  The market for
securities backed by receivables is a reliable, efficient and cost-effective
source of funds, which the Company plans to continue to use as a source of
funding.

  When securitized loans amortize, First USA Bank's funding requirements
increase accordingly.  The Company plans to fund the amortization of
securitizations in the future through securitization of additional loans,
issuance of bank and deposit notes, acceptance of additional deposits and the
use of other bank liabilities.

  The Company had $1.9 billion in bank notes outstanding at September 30, 1996
and June 30, 1996.  At September 30, 1996, bank notes had average maturities of
1.8 years and an average cost of 5.95%.  In addition, the Company had
approximately $1.2 billion and $1.0 billion of term federal funds purchased at
September 30, 1996 and June 30, 1996, respectively.  The average maturities of
the term federal funds purchased were four months at September 30, 1996 with an
average cost of 5.69%.

                                       15
<PAGE>
 
FUNDING AND LIQUIDITY -- CONTINUED

  Interest-bearing deposits, which primarily represent brokered and directly
placed deposits, totaled $1.4 billion  at September 30, 1996 and $1.5 billion at
June 30, 1996.  At September 30, 1996, interest-bearing deposits had an average
cost of 5.77%.  Interest-bearing deposits of less than $100,000 were issued by
Financial Services.  The maturity distribution for interest-bearing deposits is
set forth in the following table.

<TABLE>
<CAPTION>
                                              At September 30, 1996
                                           -----------------------------
                                             Amount             Percent
                                           ----------          ---------
                                               (Dollars in Thousands)
<S>                                         <C>              <C>
Equal to or more than $100,000           
- ------------------------------           
Less than three months                     $  191,146             13.44%
Three to six months                           255,852             17.98
Six to twelve months                          499,258             35.09
More than twelve months                       476,471             33.49
                                           ----------            ------
                                            1,422,727            100.00
Less than $100,000                       
- ------------------                       
Less than three months                            189              2.76
Three to six months                             2,973             43.47
Six to twelve months                            3,083             45.08
More than twelve months                           594              8.69
                                           ----------            ------
                                                6,839            100.00
Total                                    
- -----                                    
Less than three months                        191,335             13.38
Three to six months                           258,825             18.11
Six to twelve months                          502,341             35.14
More than twelve months                       477,065             33.37
                                           ----------            ------
                                           $1,429,566            100.00%
                                           ==========            ======
</TABLE>

  In December 1995, First USA Financial, Inc. entered into a $300 million, five-
year, unsecured revolving credit facility with a bank syndicate.  The credit
facility bears interest based on LIBOR plus 0.25%  to 0.65% and commitment fees
ranging from 0.125% to 0.25% on the unused portion based on First USA Financial,
Inc.'s debt to capitalization ratio.  The revolving credit facility provides a
source of additional liquidity to manage cash flow, provide capital to
subsidiaries for expansion and for other corporate uses.  At September 30, 1996,
borrowings under the credit facility were $32.0 million and the applicable rates
were 5.69% and 0.125%, respectively.

  At September 30, 1996, the Company had interest rate swap agreements with
commercial banks having a total notional principal amount of $2.2 billion.  The
Company enters into interest rate swap agreements to convert fixed rate
liabilities to floating rate liabilities as an efficient alternative to issuing
floating rate funding sources.

  The Company implemented a Dividend Reinvestment and Stock Purchase Plan (the
"DRIP Plan") in December 1995, pursuant to which participants may purchase
shares of the Company's common stock by automatically reinvesting quarterly cash
dividends or by making optional cash investments, and pursuant to which
participants may also sell or otherwise dispose of common stock acquired under
the DRIP Plan.  As of September 30, 1996, approximately 388,000 shares of common
stock had been issued by the Company pursuant to the DRIP Plan, which generated
net proceeds of approximately $21.3 million.  From the inception of the DRIP
Plan through September 30, 1996, in excess of 90% of such 

                                       16
<PAGE>
 
FUNDING AND LIQUIDITY -- CONTINUED

common stock purchases were made by financial intermediaries, who may have
resold such shares of common stock shortly before or after acquiring them
(including coverage of short positions).  The Company has not extended to any
such purchasers any rights or privileges other than those to which they would
otherwise be entitled as participants or prospective participants in the DRIP
Plan, nor has the Company entered into any agreements with any such persons
regarding their purchases of such shares or any resales or distributions
thereof.

INVESTMENTS

  The Company's investments, which totaled $3.2 billion and $2.9 billion at
September 30, 1996 and June 30, 1996, respectively, consist primarily of
variable rate U.S. government agency mortgage-backed securities which enhance
yield and provide a source of secondary liquidity through repurchase agreements
and are primarily classified as held-to-maturity.  The average maturity based on
historical payment rates of the investment portfolio at September 30, 1996 was
approximately 6.5 years.

  The following table presents maturities of the investment portfolio at
September 30, 1996 and reflects scheduled payments and expected prepayments
based on historical payment rates.

<TABLE>
<CAPTION>
                                     Amount     Percentage     Yield
                                  ----------    ----------     -----
                                         (Dollars in Thousands)
<S>                               <C>              <C>         <C>
Within 1 year                     $  418,160        13.08%      6.56%
1 - 5 years                        1,238,188        38.73       6.58
5 - 10 years                         803,780        25.14       6.59
After 10 years                       737,014        23.05       6.54
                                  ----------       ------       ----
        Total carrying value      $3,197,142       100.00%      6.57%
                                  ==========       ======       ====
</TABLE>

CAPITAL ADEQUACY

  The Company's stockholders' equity increased to $1,132.9 million at September
30, 1996, compared with $1,066.5 million at and June 30, 1996, primarily as a
result of retained earnings.  The Company's tangible equity decreased to $777.5
million at September 30, 1996, from $907.6 million at June 30, 1996 due
primarily to the addition of intangible assets of approximately $210 million as
a result of Paymentech's acquisitions.

  First USA Bank's stockholder's equity increased from $860.6 million at June
30, 1996 to $921.6 million at September 30, 1996, primarily as a result of
retained earnings, partially offset by dividends paid to the Company. First USA
Bank is subject to the capital adequacy guidelines adopted by the Federal
Deposit Insurance Corporation. At September 30, 1996, First USA Bank's risk-
based total capital ratio was 24.55%, its tier 1 capital ratio was 19.92%, and
its leverage ratio was 11.68%. At September 30, 1996, First USA Bank met the
requirements of a "well capitalized" institution.

INCOME TAXES

  The Company's consolidated provision for income taxes includes state and
federal income tax components.  The Company's effective income tax rate was
36.3% for the three months ended September 30, 1996, compared with 36.9% for the
three months ended September 30, 1995.

                                       17
<PAGE>
 
CAPITAL EXPENDITURES

  The Company spent $77.1 million and $28.0 million for capital expenditures for
fiscal 1996 and the three months ended September 30, 1996, respectively.
Capital expenditures are made generally to accommodate growth in loans and
payment processing volume, provide for increased operating efficiencies and
support future growth in the commercial card market.  In addition, the Company
has incurred capital expenditures related to facility expansions and additions.

SELECTED RATIOS
  The following table presents certain financial ratios for the Company and
First USA Bank for the periods indicated.

<TABLE> 
<CAPTION> 
                                                       Three Months Ended
                                                         September 30,
                                                       -------------------
                                                         1996       1995
                                                        ------     ------
<S>                                                     <C>         <C> 
First USA, Inc.                                      
   Return on assets (a)                                   3.53%      3.25%
   Return on stockholders' equity (a)                    26.14      29.64
   Average stockholders' equity to average assets        13.49      10.96
                                                     
First USA Bank                                       
   Return on assets                                       4.15%      3.76%
   Return on stockholder's equity                        35.88      40.59
   Average stockholder's equity to average assets        11.56       9.27
   Net interest margin                                    2.43       1.58
   Net interest margin (managed)                          7.00       5.51
</TABLE> 

(a)   Excludes the Paymentech one-time merger, integration and impairment charge
      of $15.5 million primarily related to the acquisition of GENSAR. This
      one-time charge reduced the Company's net income by $7.4 million or $0.11
      per share.

                                       18
<PAGE>
 
PART II. OTHER INFORMATION


ITEM 1.   LEGAL PROCEEDINGS

  First USA Bank and Richard Vague were named defendants in a class action
lawsuit filed on December 19, 1995 in the United States District Court for the
Northern District of California. In this action, plaintiff contends that she and
all others similarly situated are entitled to damages and injunctive relief for
alleged violations of the Trust in Lending Act and the California Business and
Professions Code and for alleged breach of contract, fraud and deceit and
negligent misrepresentation. Plaintiff claims that a solicitation by First USA
Bank inviting the plaintiff to apply for a credit card account did not disclose
that the introductory rate was variable and subject to change, and that contrary
to the terms of the cardmember agreement, First USA Bank increased the rate on
plaintiff's acccount prior to the end of the introductory period. First USA Bank
moved to change the venue of the lawsuit to Delaware, dismiss Richard Vague in
his personal capacity and dismiss the Truth in Lending Act claim. Such motions
were denied. Plaintiff's motion for an injunction was also denied. Discovery on
the merits has begun in the lawsuit. While it is impossible to predict the
outcome of such lawsuit, First USA Bank believes that such lawsuit will not have
a material adverse effect on the consolidated financial position of the Company.

ITEM 6.   EXHIBITS AND REPORTS ON FORM 8-K

                               INDEX OF EXHIBITS
                               -----------------
 
a. Exhibits

   The following exhibits are incorporated by reference or filed herewith:
 
Exhibit Number                Description
- --------------  ----------------------------------------
3.1             Restated Certificate of Incorporation
                of the Company, filed as Exhibit 3.1.1
                to the Company's Annual Report on Form
                10-K for the Company's Fiscal Year
                Ended June 30, 1992 and incorporated by
                reference herein.
3.1.1           Certificate of Correction of the
                Restated Certificate of Incorporation
                of the Company, filed as Exhibit 3.1.1
                to the Company's Quarterly Report on
                Form 10-Q for the Fiscal Quarter ended
                September 30, 1993 and incorporated by
                reference herein.
3.1.2           Certificate of Amendment to the
                Restated Certificate of Incorporation
                of the Company, filed as Exhibit 3.1.2
                to the Company's Quarterly Report on
                Form 10-Q for the Fiscal Quarter ended
                September 30, 1993 and incorporated by
                reference herein.
3.2             By-Laws of the Company, filed as
                Exhibit 3.2 to the Company's
                Registration Statement on Form
                S-1 (No. 33-45110) and incorporated by
                reference herein.
4.1             Certificate of the Powers,
                Designations, Preferences and Rights of
                the 6 1/4% PRIDES, Mandatory
                Convertible Preferred Stock, filed as
                Exhibit 4.1 to the Company's Annual
                Report on Form 10-K for the fiscal year
                ended June 30, 1996 and incorporated by
                reference herein.
4.2             Form of Global Bank Note, Floating
                Rate, filed as Exhibit 4.3 to the
                Company's Quarterly Report on Form 10-Q
                for the Fiscal Quarter ended December
                31, 1995 and incorporated by reference
                herein.
4.3             Form of Global Bank Note, Fixed Rate,
                filed as Exhibit 4.4 to the Company's
                Quarterly Report on Form 10-Q for the
                Fiscal Quarter ended December 31, 1995
                and incorporated by reference herein.
4.4             Form of Global Deposit Note, Floating
                Rate, filed as Exhibit 4.5 to the
                Company's Quarterly Report on Form 10-Q
                for the Fiscal Quarter ended December
                31, 1995 and incorporated by reference
                herein.

                                       19
<PAGE>
 
  4.5           Form of Global Deposit Note, Fixed
                Rate, filed as Exhibit 4.6 to the
                Company's Quarterly Report on Form 10-Q
                for the Fiscal Quarter ended December
                31, 1995 and incorporated by reference
                herein.
  10.11.4*      Fourth Amendment to the 1991 Stock
                Option Plan, effective October 16, 1996.
  10.16.26      Series 1996-4 Supplement, dated as of
                August 6, 1996 between First USA Bank
                and The Bank of New York (Delaware), as
                trustee, with respect to the First USA
                Credit Card Master Trust, Floating Rate
                Asset Backed Certificates, Series
                1996-4, filed as Exhibit 99 to the
                Company's Current Report on Form 8-K,
                filed on August 21, 1996 and
                incorporated by reference herein.
  11*           Computation of Net Income per Share.
  27*           Financial Data Schedule
 
- -------------------------
* Filed herewith.

b.  Reports on Form 8-K filed during the quarter ended September 30, 1996:

    Form 8-K filed August 21, 1996:

      Item 5.  Other Events - Securitization of credit card receivables
 
      Item 7.  Financial Information and Exhibits
 

                                       20
<PAGE>
 
                                   SIGNATURES


  Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.


  Date:     November 13, 1996


                            FIRST USA, INC.



                            By: /s/ Jack M. Antonini
                                -----------------------------------------------
                                Jack M. Antonini
                                Vice Chairman and Chief Financial Officer
                                (Principal Financial Officer and Duly Authorized
                                Officer)


                                       21
<PAGE>
 
                               INDEX OF EXHIBITS
                               -----------------
 
 
                                                                   Sequentially
Exhibit Number                 Description of Exhibit              Numbered Page
- --------------                 ----------------------              -------------
 
10.11.4                      Fourth Amendment to the 1991 Stock
                             Option Plan, effective October 16,
                             1996.
11                           Computation of Net Income Per Share.
27                           Financial Data Schedule.
 

                                       22

<PAGE>
 
                                                                 EXHIBIT 10.11.4
                                                                      
                            FOURTH AMENDMENT TO THE
                                FIRST USA, INC.
                            1991 STOCK OPTION PLAN
                            ----------------------


     WHEREAS, First USA, Inc. a Delaware corporation (the "Company"), has
heretofore maintained the First USA, Inc. 1991 Stock Option Plan (the "Plan")
for the benefit of certain employees; and

     WHEREAS, the Company considers it advisable to amend the Plan to clarify
the original intent of the Plan with respect to the full vesting of options upon
the death or disability of an optionee; and

     WHEREAS, pursuant to Section 7 of the Plan, the Board of Directors of the
Company approved this Amendment on October 16, 1996;

     NOW, THEREFORE, the Company hereby amends the Plan by deleting Paragraph
(f) of Section 4 of the Plan in its entirety and inserting therefore the
following:

          (f) Death, Disability or Retirement of Optionee.  If an Optionee shall
              -------------------------------------------                       
     die while employed by the Company, or one of its direct or indirect
     subsidiaries, or if the Optionee's employment shall terminate by reason of
     disability, all Options theretofore granted to such Optionee shall fully
     vest and be 100% exercisable and may, unless earlier terminated in
     accordance with its terms, be exercised by the Optionee or by the
     Optionee's estate or by a person who acquired the right to exercise such
     Option by bequest or inheritance or otherwise by reason of the death or
     disability of the Optionee, at any time within six (6) months (or such
     longer period as may be determined by the Committee in its sole discretion)
     after the date of death or disability of the Optionee.  If Optionee
     terminates employment with the Company or one of its subsidiaries, by
     reason of Retirement (as defined below), then the Committee, in its
     discretion, may determine whether or not the Option will vest in part or
     whole, and any additional terms applicable to such vesting.  "Retirement"
     shall mean such circumstances determined as retirement in the sole
     discretion of the Committee.  If an Optionee shall die within three (3)
     months after the termination of such Optionee's employment, other than for
     cause (as determined by the Committee), all Options theretofore granted to
     such Optionee (to the extent such Options were exercisable at the time of
     death) may, unless earlier terminated in accordance with their terms, be
     exercised by the Optionee's estate or by a person who acquired the right to
     exercise such Option by bequest or inheritance or otherwise by reason of
     the death of the Optionee, at any time within six (6) months (or 

                                      -1-
<PAGE>
 
     such longer period as may be determined by the Committee in its sole
     discretion) after the date of death of the Optionee.

     IN WITNESS WHEREOF, the Company has adopted this amendment as of the
Effective Date.

                                FIRST USA, INC.



                                By: /s/ PHILIP E. TAKEN
                                    --------------------------------------------

                                Title: Senior Vice President and General Counsel
                                       -----------------------------------------

                                      -2-

<PAGE>
 
                                   EXHIBIT 11

                        FIRST USA, INC. AND SUBSIDIARIES
                       COMPUTATION OF NET INCOME PER SHARE
                       THREE MONTHS ENDED SEPTEMBER, 1996

                  (DOLLARS IN THOUSANDS, EXCEPT PER SHARE DATA)
<TABLE>
<CAPTION>
                                                   Three Months Ended September 30,
                                                   --------------------------------
                                                          1996          1995

                                                      -----------    -----------
<S>                                                   <C>            <C> 
Primary
- -------
Net income                                            $    64,056    $    54,895
                                                      ===========    ===========
Weighted average common and common
  equivalent shares outstanding
      Average common shares outstanding                60,739,156     58,947,192
      Common stock equivalents:
         Stock options                                  2,231,186      2,635,976
         Mandatory convertible preferred stock          4,791,475      4,791,475
                                                      -----------    -----------
      Weighted average common and common
         equivalent shares                             67,761,817     66,374,643
                                                      ===========    ===========

Net income per share                                  $      0.95    $      0.83
                                                      ===========    ===========

Fully diluted
- -------------
Net income                                            $    64,056    $    54,895
                                                      ===========    ===========
Weighted average common and common
   equivalent shares outstanding
      Average common shares outstanding                60,739,156     58,947,192
      Common stock equivalents:
         Stock options                                  2,386,318      2,917,256
         Mandatory convertible preferred stock          4,791,475      4,791,475
                                                      -----------    -----------
      Weighted average common and common
         equivalent shares                             67,916,949     66,655,923
                                                      ===========    ===========

Net income per share assuming full dilution           $      0.94    $      0.82
                                                      ===========    ===========

</TABLE>

<TABLE> <S> <C>

<PAGE>
<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
CONSOLIDATED FINANCIAL STATEMENTS INCLUDED IN THE REGISTRANT'S QUARTERLY REPORT
ON FORM 10-Q AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL
STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                          JUN-30-1997
<PERIOD-START>                             JUL-01-1996
<PERIOD-END>                               SEP-30-1996
<CASH>                                         391,560
<SECURITIES>                                 3,197,142
<RECEIVABLES>                                3,903,464
<ALLOWANCES>                                    76,617
<INVENTORY>                                          0
<CURRENT-ASSETS>                                     0<F1>
<PP&E>                                         191,073
<DEPRECIATION>                                  55,058
<TOTAL-ASSETS>                               8,595,726
<CURRENT-LIABILITIES>                                0<F1>
<BONDS>                                      5,408,262
                                0
                                         58
<COMMON>                                           609
<OTHER-SE>                                   1,132,248
<TOTAL-LIABILITY-AND-EQUITY>                 8,595,726
<SALES>                                              0
<TOTAL-REVENUES>                               453,722
<CGS>                                                0
<TOTAL-COSTS>                                  323,597
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                29,627
<INTEREST-EXPENSE>                                   0<F2>
<INCOME-PRETAX>                                100,498
<INCOME-TAX>                                    36,442
<INCOME-CONTINUING>                             64,056
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                    64,056
<EPS-PRIMARY>                                     0.95
<EPS-DILUTED>                                        0<F3>
<FN>
<F1> The consolidated balance sheet included in the Registrant's quarterly
report on Form 10-Q is unclassified.
<F2> Interest expense is considered an operating expense for the Registrant
as the Registrant's primary source of income is interest earned on credit card
loans.
<F3> EPS on a fully diluted basis is not presented.
</FN>
        

</TABLE>


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