AMERICA ONLINE INC
DEFA14A, 1998-10-01
COMPUTER PROGRAMMING, DATA PROCESSING, ETC.
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October 1, 1998


Dear ____________:

America Online's fiscal 1998 Annual Report to Shareholders has just arrived from
the  printers,  and I wanted  you to be among the first to  receive a copy along
with this year's proxy  statement.  It's also  important to me that you have the
benefit  of our  thinking  on  the  request  for a  tripling  in  the  Company's
authorized share count, from 600 million to 1.8 billion.

In mentioning this proposal on our conference call earlier this week, Steve Case
noted  we're  seeking the  increase to allow for a number of possible  corporate
actions,  including  stock  splits.  As a matter of policy,  our Board would not
announce a split unless there were sufficient  shares  authorized to accommodate
one.  And,  since it was only a few  months  ago that you last  approved a share
increase,  only to see it  followed  by a split,  we hoped this time to give our
Board  plenty of  flexibility  to act -- including to declare a couple of splits
should they  consider it  appropriate  -- before  coming back to you for further
authorization.

You'll  appreciate that the current 600 million  authorized share count does not
allow for even one 2-for-1 split. This  authorized/outstanding  share ratio puts
us  firmly  at the low end of such  notable - and  similarly  split-conscious  -
companies as Microsoft,  Time Warner and Intel,  which  Georgeson & Co. tells us
presently average a 3.3/1.0 ratio.

It's my hope that you will  consider  these  facts and what's  contained  in our
proxy in reaching a decision to give us your affirmative  vote. By doing so, you
allow us to continue a tradition  of splits that  reflect not just  management's
confidence in our future but, also, our conviction that more  affordably  priced
shares  encourage  broader  ownership  and  thus  serve  the  interests  of  all
stockholders.

Please also know that Mike Kelly and I are available at any time to discuss this
matter  with you,  and I hope that you or your  proxy  agent  will call with any
questions or concerns.

Best personal regards,


/s/Richard E. Hanlon
Richard E. Hanlon
Vice President
Investor Relations



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