AMERICA ONLINE INC
SC 13D, EX-3, 2000-06-23
COMPUTER PROGRAMMING, DATA PROCESSING, ETC.
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                 STOCKHOLDERS AND REGISTRATION RIGHTS AGREEMENT

                                 by and between

                                    TIVO INC.

                                       and

                              AMERICA ONLINE, INC.

                            dated as of June 9, 2000


                                TABLE OF CONTENTS

                                                                           Page

RECITALS.....................................................................1

ARTICLE I DEFINITIONS........................................................1
         SECTION 1.1  Certain Defined Terms..................................1
         SECTION 1.2  Other Definitional Provisions........................ .9

ARTICLE II CORPORATE GOVERNANCE OF THE COMPANY...............................9
         SECTION 2.1  Board Representation/Observation.......................9
         SECTION 2.2  Available Information.................................11
         SECTION 2.3  Access................................................12
         SECTION 2.4  Voting of Shares......................................12
         SECTION 2.5  Termination of Rights and Obligations.................13
         SECTION 2.6  Other Approval Rights.................................13
         SECTION 2.7  Ownership Restrictions................................13

ARTICLE III TRANSFERS.......................................................13
         SECTION 3.1  Transfer Restrictions.................................13
         SECTION 3.2  Transferees...........................................14
         SECTION 3.3  Right of First Offer..................................14
         SECTION 3.4  Termination of Rights and Obligations.................15

ARTICLE IV EQUITY PURCHASE RIGHTS...........................................16
         SECTION 4.1  Unregistered Securities Offerings.....................16
         SECTION 4.2  Other Issuances of Common Stock.......................17
         SECTION 4.3  Issuances of Convertible Securities...................18
         SECTION 4.4  No Restrictions.......................................19
         SECTION 4.5  Termination of Equity Purchase Rights.................20

ARTICLE V REGISTRATION RIGHTS...............................................20
         SECTION 5.1  Registration on Request...............................20
         SECTION 5.2  Incidental Registrations..............................24
         SECTION 5.3  Additional Registration Rights........................25

ARTICLE VI REGISTRATION PROCEDURES..........................................25
         SECTION 6.1  Registration Procedures...............................25
         SECTION 6.2  Information Supplied..................................29
         SECTION 6.3  Restrictions on Disposition...........................29
         SECTION 6.4  Indemnification.......................................29
         SECTION 6.5  Required Reports......................................33
         SECTION 6.6  Holdback Agreement....................................33
         SECTION 6.7  No Inconsistent Agreement.............................33

ARTICLE VII STANDSTILL......................................................34
         SECTION 7.1  Acquisition of Additional Voting Securities...........34

ARTICLE VIII RIGHT OF NOTIFICATION AND FORBEARANCE..........................35
         SECTION 8.1  Right of Notification.................................35
         SECTION 8.2  Forbearance...........................................36
         SECTION 8.3  Other Rights..........................................36

ARTICLE IX MISCELLANEOUS....................................................36
         SECTION 9.1  Termination...........................................36
         SECTION 9.2  Amendments and Waivers................................37
         SECTION 9.3  Successors, Assigns and Transferees...................37
         SECTION 9.4  Notices...............................................37
         SECTION 9.5  Further Assurances....................................37
         SECTION 9.6  Entire Agreement......................................37
         SECTION 9.7  Delays or Omissions...................................38
         SECTION 9.8  Governing Law; Jurisdiction; Waiver of Jury Trial.....38
         SECTION 9.9  Severability..........................................38
         SECTION 9.10  Enforcement..........................................38
         SECTION 9.11  Titles and Subtitles.................................38
         SECTION 9.12  Counterparts; Facsimile Signatures...................38

                 STOCKHOLDERS AND REGISTRATION RIGHTS AGREEMENT

                  THIS  STOCKHOLDERS  AND  REGISTRATION  RIGHTS  AGREEMENT (this
"Agreement")  is entered  into as of June 9, 2000,  among TiVo Inc.,  a Delaware
corporation (the "Company"),  and America Online, Inc., a Delaware corporation (
"AOL").

                                    RECITALS

                  WHEREAS,  the Company and AOL have  entered  into a Definitive
Product Integration and Marketing Relationship  Agreement,  dated as of the date
hereof (the "Commercial  Agreement")  pursuant to which the Company and AOL will
work together to jointly develop a branded interactive television service;

                  WHEREAS,  the Company and AOL have  entered  into a Investment
Agreement, dated as of the date hereof (the "Investment Agreement"), pursuant to
which the Company has agreed to sell to AOL and AOL has agreed to purchase  from
the  Company  shares  of  its  Common  Stock  (the  "Shares")  and,  in  certain
circumstances,  its Series A Convertible  Preferred  Stock, par value $0.001 per
share  (the  "Preferred  Shares"),  upon the terms  provided  in the  Investment
Agreement and in the amended and restated  certificate of  incorporation  of the
Company in the form attached to the Investment  Agreement as Exhibit A, and (ii)
warrants  to purchase  shares of Common  Stock,  upon the terms  provided in the
Investment  Agreement and in the forms of warrants  attached as Exhibits B, C, D
and E to the Investment Agreement (the "Warrants").

                  WHEREAS,  the  parties  hereto  desire to enter  into  certain
arrangements relating to the Company and AOL's interest in the Company.

                  NOW, THEREFORE, in consideration of the foregoing recitals and
of the mutual  promises  hereinafter  set forth,  the  parties  hereto  agree as
follows:

                                    ARTICLE I

                                   DEFINITIONS

                  SECTION1.1   Certain  Defined  Terms.  As  used  herein,   the
following terms shall have the following meanings:

                  "Acquisition  Proposal"  means any offer or  proposal  for any
merger, consolidation,  purchase of substantial assets of the Company (including
securities),  tender, exchange or other offer for any Equity Securities or other
business combination involving the Company or any of its Subsidiaries.

                  "Acquisition Proposal Notice" has the meaning assigned to such
term in Section 8.1(a).  "Acquisition  Restrictions" has the meaning assigned to
such term in Section 7.1(a).

                  "Adverse  Effect"  has the  meaning  ascribed  to such term in
Section 5.1(g).

                  "Adverse Market Effect" has the meaning  ascribed to such term
in Section 5.1(h).

                  "Affiliate"  means,  with  respect  to any  Person,  any other
Person that directly or indirectly through one or more intermediaries, controls,
is controlled by or is under common control with, such specified Person.

                  "AOL Offer  Notice" has the  meaning  assigned to such term in
Section 3.3(a).

                  "AOL Offered Securities" has the meaning assigned to such term
in Section 3.3(a).

                  "AOL  Observer"  has the  meaning  ascribed  to  such  term in
Section 2.1.

                  "AOL  Participation  Securities"  has the meaning  assigned to
such term in Section 4.3(a).

                  "AOL  Representative" has the meaning ascribed to such term in
Section 2.1.

                  "AOL  Unregistered  Shares" has the  meaning  assigned to such
term in Section 4.1(a).

                  "Arbitrating  Investment  Banker" has the meaning  assigned to
such term in the definition of Fair Market Value contained in this Section 1.1.

                  "beneficial owner" or "beneficially own" has the meaning given
such  term in Rule  13d-3  under  the  Exchange  Act and a  Person's  beneficial
ownership of either Common Stock or Preferred Shares or other Voting  Securities
of the Company shall be calculated  in  accordance  with the  provisions of such
Rule; provided that, for purposes of determining  beneficial ownership, a Person
shall be deemed to be the beneficial owner of any security which may be acquired
by  such  Person  whether  within  sixty  (60)  days  or  thereafter,  upon  the
conversion,  exchange  or  exercise of any  warrants,  options,  rights or other
securities.

                  "Business Day" means any day that is not a Saturday,  a Sunday
or other day on which banks are  required or  authorized  by law to be closed in
The City of New York.

                  "Bylaws" means the Amended and Restated Bylaws of the Company,
as in effect on the date hereof and as the same may be amended,  supplemented or
otherwise  modified from time to time in accordance with the terms thereof,  the
terms of the Certificate and the terms of this Agreement.

                  "Capital Stock" means, with respect to any Person at any time,
any and all shares,  interests,  participations  or other  equivalents  (however
designated,   whether  voting  or  non-voting)  of  capital  stock,  partnership
interests (whether general or limited) or equivalent  ownership  interests in or
issued by such Person and,  with  respect to the  Company,  includes any and all
shares of Common Stock,  the Preferred  Shares and any other shares of preferred
stock of the Company.

                  "Certificate"  means the Amended and Restated  Certificate  of
Incorporation of the Company as in effect on the date hereof and as the same may
be amended,  supplemented or otherwise  modified from time to time in accordance
with the terms thereof and the terms of this Agreement.

                  "Change of Control" means:

                  (a) any Person is or becomes the beneficial owner, directly or
indirectly  (whether  by  merger,  consolidation,   purchase  of  securities  or
otherwise),  of more than 50% of the total voting  power of all the  outstanding
Voting  Securities of the Company (or its successor by merger,  consolidation or
purchase of all or  substantially  all of its assets)  (for the purposes of this
clause, such person shall be deemed to beneficially own any Voting Securities of
the Company held by an entity,  if such Person  beneficially  owns,  directly or
indirectly,  more than 50% of the total voting power of the Voting Securities of
such entity).

                  (b)  during  any   period  of  two  (2)   consecutive   years,
individuals  who at the beginning of such period  constituted  the Company Board
(together  with any new Directors  whose election by such Company Board or whose
nomination for election by the stockholders of the Company,  as the case may be,
was  approved  by a vote of at least a majority of the  Directors  then still in
office  who were  either  Directors  at the  beginning  of such  period or whose
election or nomination  for election was  previously so approved)  cease for any
reason to constitute a majority of the Company Board then in office;

                  (c) the  Transfer,  lease  or other  disposition,  in one or a
series of related transactions, of all or substantially all of the assets of the
Company and its Subsidiaries taken as a whole to any Third Party; or

                  (d) the adoption by the  stockholders of the Company of a plan
or proposal for the liquidation or dissolution of the Company.

                  "Claims"  has the  meaning  assigned  to such term in  Section
6.4(a).

                  "Closing"  has  the  meaning  assigned  to  such  term  in the
Investment Agreement.

                  "Commercial  Agreement" has the meaning  assigned to such term
in the Recitals.

                  "Common Stock" means the common  shares,  par value $0.001 per
share,  of the  Company  and any  securities  issued in respect  thereof,  or in
substitution therefor, in connection with any stock split, dividend, spin-off or
combination, or any reclassification,  recapitalization,  merger, consolidation,
exchange or other similar reorganization or business combination.

                  "Company Board" means the Board of Directors of the Company.

                  "Company  Offering"  has the meaning  assigned to such term in
Section 5.1(h).

                  "control"  (including  the terms  "controlled  by" and  "under
common control with"), with respect to the relationship  between or among two or
more Persons,  means the  possession,  directly or  indirectly,  of the power to
direct or cause the direction of the affairs or management of a Person,  whether
through the ownership of voting securities,  as trustee or executor, by contract
or otherwise.

                  "Delay  Notice"  has the  meaning  assigned  to  such  term in
Section 5.1(h).

                  "Demand  Party"  has the  meaning  assigned  to  such  term in
Section 5.1(a).

                  "Director" means a member of the Company Board.

                  "Equity  Securities" means any and all shares of Capital Stock
of the Company,  securities of the Company  convertible into, or exchangeable or
exercisable for, such shares,  and options,  warrants or other rights to acquire
such shares (including the Warrants).

                  "Exchange Act" means the  Securities  Exchange Act of 1934, as
amended, and the rules and regulations promulgated thereunder.

                  "Fair Market Value" means, as of any date, (A) with respect to
the  securities  of any Person,  either (x) the average of the closing  reported
sale prices of such securities on the principal national  securities exchange or
automated  quotation service on which such security is then listed or quoted for
the ten  consecutive  trading  days  immediately  prior  to the date as of which
Market Value is being  determined,  or (y) if such  securities  are not publicly
traded, then the fair market value of such securities as mutually agreed in good
faith between the Company and AOL or, failing such agreement, as determined by a
nationally recognized investment banking firm selected by mutual agreement of an
investment  banking firm selected by AOL and an investment banking firm selected
by the Company (the "Arbitrating  Investment  Banker"),  and (B) with respect to
any other  assets,  the fair market  value of such assets as  determined  by the
Arbitrating  Investment  Banker in accordance  with the  procedures set forth in
clause (y) above.

                  "GAAP" means generally accepted accounting  principles,  as in
effect in the United States of America from time to time.

                  "Group"  has the  meaning  assigned  to such  term in  Section
13(d)(3) of the Exchange Act.

                  "Holder"  means AOL and any  Affiliates  of AOL as well as any
Transferee of AOL or any of its Affiliates entitled to the rights under Articles
V and VI of this Agreement.

                  "Incentive  Issuances"  means  the  issuance  or  grant of any
option to purchase  Common Stock or shares of Common Stock  (including  upon the
exercise of options) in the ordinary course of business under any employee stock
option,  employee stock purchase or other equity-based  employee incentive plan,
which plan was approved by the Company Board prior to such grant or issuance.

                  "Indemnified Parties" has the meaning assigned to such term in
Section 6.4(a).

                  "Information  Delay  Notice" has the meaning  assigned to such
term in Section 5.1(h).

                  "Investment  Agreement" has the meaning  assigned to such term
in the Recitals.

                  "Law" has the meaning  assigned to such term in the Investment
Agreement.

                  "Managing  Underwriters" has the meaning assigned to such term
in Section 5.1(f).

                  "Material   Breach  of  the  Commercial   Agreement"  means  a
"Material Breach" as defined in the Commercial Agreement.

                  "NASD" means the National  Association of Securities  Dealers,
Inc.

                  "Nasdaq" means the Nasdaq  National  Market tier of The Nasdaq
Stock Market.

                  "NYSE" means The New York Stock Exchange, Inc.

                  "Other Issuance  Shares" has the meaning assigned to such term
in Section 4.2(a).

                  "Other Share  Issuance" has the meaning  assigned to such term
in Section 4.2(a).

                  "Ownership   Percentage"   means,  at  any  time,  the  ratio,
expressed as a percentage,  (i) of the total shares of Common Stock beneficially
owned by AOL and its Affiliates to (ii) the total number of  outstanding  shares
of Common  Stock,  in each  case (x)  including  (A) all  shares  issuable  upon
conversion of the  Preferred  Shares,  if any, and (B) all shares  issuable upon
exercise of all the Warrants (regardless of whether they are exercisable at such
time),  but (y) excluding all shares issuable upon the conversion or exercise of
Participation  Securities or any other convertible or exercisable  securities of
the Company.

                  "Participation Offering" has the meaning assigned to such term
in Section 4.3(a).

                  "Participation  Offering  Notice" has the meaning  assigned to
such term in Section 4.3(b).

                  "Participation  Securities"  has the meaning  assigned to such
term in Section 4.3(a).

                  "Person" means any individual,  corporation, limited liability
company, limited or general partnership, joint venture, association, joint-stock
company,  trust,  unincorporated  organization,  government  or  any  agency  or
political  subdivisions  thereof  or any Group  comprised  of two or more of the
foregoing.

                  "Preferred  Shares" has the  meaning  assigned to such term in
the Recitals.

                  "Pro Rata Portion" means:

                  (a) for  purposes  of Section  4.1, on any  issuance  date for
Unregistered  Shares,  the number or amount of Unregistered  Shares equal to the
product of (i) the total number or amount of Unregistered Shares to be issued by
the Company on the applicable date multiplied by (ii) the fraction determined by
dividing (A) the number of shares of Common Stock  beneficially owned by AOL and
its Affiliates (including the shares of Common Stock issuable upon conversion of
the Preferred Shares, but excluding any shares of Common Stock issuable pursuant
to the Warrants or Participation Securities held by AOL on such date) by (B) the
total number of shares of Common Stock outstanding on such date;

                  (b) for purposes of Section  4.2, on any issuance  date for an
Other Share Issuance,  the number or amount of Other Issuance Shares included in
such Other Share Issuance equal to the product of (i) the total number or amount
of Other Issuance Shares issued by the Company on the applicable date multiplied
by (ii) the fraction  determined  by dividing (A) the number of shares of Common
Stock  beneficially  owned by AOL and its  Affiliates  (including  the shares of
Common Stock issuable upon conversion of the Preferred Shares, but excluding any
shares of Common  Stock  issuable  pursuant  to the  Warrants  or  Participation
Securities held by AOL on such date) by (B) the total number of shares of Common
Stock outstanding on such date; or

                  (c) for  purposes  of Section  4.3, on any  issuance  date for
Participation Securities, the number or amount of Participation Securities equal
to the product of (i) the total  number or amount of  Participation  Convertible
Securities  to be  issued  by  the  Company  multiplied  by  (ii)  the  fraction
determined  by dividing  (A) the number of shares of Common  Stock  beneficially
owned by AOL and its  Affiliates  on such date  (including  the shares of Common
Stock  issuable  upon  conversion  of  the  Preferred  Shares,  exercise  of the
Warrants,  and exercise or conversion  of  Participation  Securities  previously
issued  and  outstanding)  by (B) the total  number  of  shares of Common  Stock
outstanding  on such date  (including  the shares of Common Stock  issuable upon
conversion of the Preferred  Shares,  exercise of the Warrants,  and exercise or
conversion of Participation Securities previously issued and outstanding).

                  "Registrable  Securities"  means any Preferred  Shares and any
Common Stock (including the Warrant Shares) held by any Holder.  For purposes of
this  Agreement,  any required  calculation  of the amount of, or percentage of,
Registrable  Securities  shall be based on the number of shares of Common  Stock
which are Registrable Securities, including shares issuable upon the conversion,
exchange or exercise of any security  convertible,  exchangeable  or exercisable
into Common Stock (including the Warrants and the Preferred  Shares).  As to any
particular  Registrable  Securities,  once issued,  such Registrable  Securities
shall cease to be Registrable Securities when:

         (i)      a  registration  statement  with  respect  to the  sale by the
                  Holder of such  securities  shall have become  effective under
                  the  Securities  Act  and  such  securities  shall  have  been
                  disposed of in accordance with such registration statement;

         (ii)     such securities shall have been distributed to the public
                  pursuant to Rule 144; or

         (iii)    such securities shall have ceased to be outstanding.

                  "Registration Expenses" means any and all expenses incident to
performance  of or  compliance  with  Articles  V  and  VI  of  this  Agreement,
including:

         (i)      all SEC and NYSE or other securities exchange, Nasdaq or NASD
                  registration and filing fees;

         (ii)     all fees and expenses of complying with securities or blue sky
                  laws  (including  the  reasonable  fees and  disbursements  of
                  counsel  for the  underwriters  in  connection  with  blue sky
                  qualifications of the Registrable Securities);

         (iii)    all printing, messenger and delivery expenses;

         (iv)     all fees and expenses  incurred in connection with the listing
                  of  the   Registrable   Securities  on  Nasdaq  or  any  other
                  securities  exchange pursuant to this Agreement and all rating
                  agency fees;

         (v)      the fees and  disbursements  of counsel for the Company and of
                  its independent public accountants,  including the expenses of
                  any special audits and/or "cold comfort"  letters  required by
                  or incident to such performance and compliance;

         (vi)     any reasonable  fees and  disbursements  of  underwriters  and
                  their  counsel  customarily  paid by the issuers or sellers of
                  securities,  and the  reasonable  fees and expenses of special
                  experts    retained   in   connection   with   the   requested
                  registration,   but  excluding   underwriting   discounts  and
                  commissions; and

         (vii)    all expenses incurred in connection with any road shows.

                  "Rule  144"  means  Rule  144  (or  any  successor  provision)
promulgated under the Securities Act.

                  "Schedule  13D" means the  Statement  on Schedule 13D filed by
AOL pursuant to Rule 13d-1 under the Exchange Act relating to AOL's  interest in
the Company's Capital Stock, and any amendments thereto.

                  "SEC" means the U.S. Securities and Exchange Commission or any
other federal agency then  administering  the Securities Act or the Exchange Act
and other federal securities laws.

                  "Securities Act" means the Securities Act of 1933, as amended,
and the rules and regulations promulgated thereunder.

                  "Set Top Box Launch" has the meaning  assigned to such term in
the Investment Agreement.

                  "Shares"  has  the  meaning  assigned  to  such  term  in  the
Recitals.

                  "Standstill  Period"  means the period  commencing on the date
hereof and continuing until the earlier of:

         (i)      the eighth anniversary of the date hereof; or

         (ii)     the first date on which AOL does not own in excess of 10% of
                  the outstanding shares of Common Stock.

                  "Subsidiary"  means (i) any corporation of which a majority of
the securities  entitled to vote generally in the election of directors thereof,
at the time as of which any  determination  is being made,  are owned by another
entity,  either directly or indirectly,  and (ii) any joint venture,  general or
limited partnership, limited liability company or other legal entity in which an
entity is the record or beneficial owner, directly or indirectly,  of a majority
of the voting interests or the general partner.

                  "Third Party" means any Person who is not an Affiliate of AOL,
including  any  Group,  other  than a  Group  which  includes  AOL or any of its
Affiliates as members.

                  "Transaction   Agreements"  means  the,   collectively,   this
Agreement,  the Investment  Agreement,  the Warrants,  the Voting  Agreement (as
defined in the Investment  Agreement),  the Escrow  Agreement (as defined in the
Investment  Agreement),  the Restated  Certificate (as defined in the Investment
Agreement) and the Commercial Agreement.

                  "Transaction  Delay  Notice" has the meaning  assigned to such
term in Section 5.1(h).

                  "Transfer" means,  directly or indirectly,  to sell, transfer,
assign,   pledge,   encumber,   hypothecate  or  similarly  dispose  of,  either
voluntarily or involuntarily,  or to enter into any contract with respect to the
sale,  transfer,  assignment,  pledge,  encumbrance,  hypothecation  or  similar
disposition of, any Equity Securities beneficially owned by a Person.

                  "Transferee"  means any  Person to whom AOL or any  Transferee
thereof Transfers Equity Securities of the Company.

                  "Unregistered  Offering" has the meaning assigned to such term
in Section 4.1(a).

                  "Unregistered  Offering  Notice" has the  meaning  assigned to
such term in Section 4.1(b).

                  "Unregistered Shares" has the meaning assigned to such term in
Section 4.1(a).

                  "Voting Securities" means, at any time, shares of any class of
Equity  Securities  which are then entitled to vote generally in the election of
Directors.

                  "Warrants"  has  the  meaning  assigned  to  such  term in the
Recitals.

                  "Warrant  Shares"  means the  shares of Common  Stock or other
Equity Securities purchasable pursuant to the Warrants, as adjusted from time to
time in accordance with the terms of such Warrants and this  Agreement,  whether
such Warrant is exercisable or not.

                  SECTION  1.2  Other  Definitional  Provisions.  (a) The  words
"hereof," "herein" and "hereunder" and words of similar import when used in this
Agreement  shall refer to this  Agreement  as a whole and not to any  particular
provision  of this  Agreement,  and Article and Section  references  are to this
Agreement unless otherwise specified.

                  (b) The  meanings  given  to  terms  defined  herein  shall be
equally applicable to both the singular and plural forms of such terms.

                                   ARTICLE II

                       CORPORATE GOVERNANCE OF THE COMPANY

                  SECTION 2.1 Board  Representation/Observation.  (a) Subject to
Sections  2.5 and  2.1(c),  AOL will be  entitled  to  designate  one person for
election to the Company Board (the "AOL Representative").  The Company agrees to
take all such action as may be required under applicable Law:

         (i)      so that,  effective as of the Closing,  the Company Board will
                  include  the AOL  Representative,  and the AOL  Representative
                  shall be a member  of the  class  of  Directors  having a term
                  extending until the 2003 annual meeting of shareholders of the
                  Company;

         (ii)     to include the AOL Representative in the slate of nominees for
                  the  class of  Directors  in which the AOL  Representative  is
                  designated  recommended  by the Company  Board for election by
                  the stockholders of the Company; and

         (iii)    to use its best  efforts  to  cause  the  election  of the AOL
                  Representative to the Company Board, including nominating such
                  individual to be elected as a Director of the Company Board.

                  (b) In the event  that a vacancy  is  created  on the  Company
Board at any time by the death, disability,  retirement,  resignation or removal
(with or without cause) of any AOL Representative, the Company and the remaining
Directors will cause the vacancy  created thereby to be filled by a new designee
of AOL as soon as possible,  who is designated  in the manner  specified in this
Section 2.1, and the Company hereby agrees to take, or cause to be taken, at any
time and from time to time, all actions necessary to accomplish the same. Unless
requested by AOL, the Company agrees not to take any action to cause the removal
of any AOL Representative without cause.

                  (c) AOL  shall  have  the  right,  exercisable  at any time by
written notice to the Company,  to appoint one observer (the "AOL  Observer") to
attend all regular and special meetings of the Board of Directors. Upon delivery
to the Company of the notice  designating  an AOL Observer,  AOL shall cause the
AOL Representative, if any, to resign as a member of the Company Board; provided
that the person serving as the AOL Representative shall be permitted to serve as
the AOL  Observer.  Upon the  removal  of any AOL  Observer,  AOL shall have the
right,  at its sole  discretion,  subject  to  Section  2.6,  to  appoint an AOL
Representative  in accordance  with Section 2.1(a) or a replacement AOL Observer
in accordance with this Section 2.1(c); provided that (i) after replacing an AOL
Representative  with an AOL Observer,  AOL shall be permitted to freely  replace
such  AOL  Observer  with  an AOL  Representative  on  one  occasion,  and  (ii)
thereafter,  if AOL  desires  to  replace  such AOL  Representative  with an AOL
Observer, AOL and the Company shall consult in good faith regarding AOL's desire
to designate an AOL Representative and such AOL Representative  shall be subject
to the reasonable  discretion of the Company. The AOL Observer shall be entitled
to receive the same notice of any such  meeting  and all other  information  and
materials  (financial  and  otherwise)  as and at the same time  received by the
Directors,  and shall have the right to participate  therein, but shall not have
the right to vote on any matter or to be counted  for  purposes  of  determining
whether a quorum is present  thereat.  In addition,  the AOL Observer shall have
the  right to  receive  copies of any  action  proposed  to be taken by  written
consent of the Board of Director without a meeting.

                  (d) The Company shall reimburse each AOL Representative or AOL
Observer, as the case may be, for his or her reasonable  out-of-pocket  expenses
incurred  by him or her for the  purpose of  attending  meetings  of the Company
Board or committees  thereof.  The AOL Representative or AOL Observer shall also
be entitled to the same benefits  (including  coverage under insurance policies)
as other non-employee Directors.

                  (e)  Notwithstanding  that  any  AOL  Representative  may be a
member of the  Company  Board or an AOL  Observer  may be  entitled  to  observe
Company Board meetings,  AOL and its Affiliates may, and, to the greatest extent
permitted  by the  General  Corporation  Law  of  the  State  of  Delaware,  any
individual  serving as an AOL  Representative  or an AOL Observer may in his own
right or as a director,  officer,  employee or  shareholder of any other Person,
carry on any  activity,  pursue  any  business  opportunity  or  enter  into any
agreement, arrangement or understanding whatsoever.

                  SECTION 2.2 Available Information.  (a) So long as AOL and its
Affiliates  collectively own Common Stock and Preferred Shares  representing 85%
of the shares of Common  Stock  issued to it at the Closing or  receivable  upon
conversion of the Preferred Shares as of the Closing,  the Company will deliver,
or will cause to be delivered, the following to AOL:

          (i)     to the extent  prepared by the  Company,  as soon as practical
                  after the preparation thereof, a consolidated balance sheet of
                  the Company and its  Subsidiaries as of the end of each month,
                  consolidated  statements  of  income  and  cash  flows  of the
                  Company  and its  Subsidiaries,  for  each  month  and for the
                  current  fiscal year of the Company to date, a  comparison  of
                  such  statements  to the  corresponding  periods  of the prior
                  fiscal year and to the Company's business plan then in effect;
                  and

          (ii)    an annual budget, a business plan and financial  forecasts for
                  the Company for the next fiscal year of the Company,  no later
                  than thirty (30) days before the  beginning  of the  Company's
                  next fiscal  year,  in such manner and form as approved by the
                  Company  Board,  which shall  include at least a projection of
                  income and a  projected  cash flow  statement  for each fiscal
                  quarter in such fiscal year and a projected  balance  sheet as
                  of the end of each  fiscal  quarter in such fiscal  year.  Any
                  material  changes in such  business plan shall be delivered to
                  the AOL  Representative,  the AOL Observer or AOL, as the case
                  may be, as promptly as  practicable  after such  changes  have
                  been approved by the Company Board.

                  (b) The Company will  promptly  deliver to AOL when  available
such number of copies of each annual report on Form 10-K and quarterly report on
Form  10-Q of the  Company,  as  filed  with the SEC,  as AOL  shall  reasonably
request.  In the event an annual report on Form 10-K or quarterly report on Form
10-Q is  unavailable,  the  Company  may,  in lieu  of the  requirements  of the
preceding sentence,  deliver, or cause to be delivered, the following to the AOL
Representative, the AOL Observer or AOL, as the case may be:

          (i)     as soon as  practicable  after the end of each  fiscal year of
                  the  Company,  and  in  any  event  within  ninety  (90)  days
                  thereafter,  a  consolidated  balance sheet of the Company and
                  its  Subsidiaries  as of the  end of  such  fiscal  year,  and
                  consolidated  statements  of  income  and  cash  flows  of the
                  Company  and its  Subsidiaries  for  such  year,  prepared  in
                  accordance  with  GAAP  and  setting  forth  in  each  case in
                  comparative form the figures for the previous fiscal year, all
                  in reasonable detail and followed promptly  thereafter (to the
                  extent not available) such financial statements accompanied by
                  the opinion of  independent  public  accountants of recognized
                  national   standing   selected   by   the   Company,   and   a
                  Company-prepared comparison to the Company's business plan for
                  such year as approved by the Company Board; and

          (ii)    as soon as practicable after the end of the first,  second and
                  third quarterly  accounting periods in each fiscal year of the
                  Company,   and  in  any  event  within  forty-five  (45)  days
                  thereafter,  a  consolidated  balance sheet of the Company and
                  its Subsidiaries as of the end of each such quarterly  period,
                  and  consolidated  statements  of income and cash flows of the
                  Company  and its  Subsidiaries  for  such  period  and for the
                  current fiscal year to date,  prepared in accordance with GAAP
                  and  setting  forth in  comparative  form the  figures for the
                  corresponding  periods of the previous  fiscal year and to the
                  Company's  business  plan then in effect and  approved  by the
                  Company  Board,  subject  to  changes  resulting  from  normal
                  year-end  audit  adjustments,  all in  reasonable  detail  and
                  certified by the principal  financial or accounting officer of
                  the Company,  except that such financial  statements  need not
                  contain the notes required by GAAP.

                  SECTION  2.3  Access.  So  long  as  AOL  and  its  Affiliates
collectively  own Common  Stock and  Preferred  Shares  representing  85% of the
shares of Common Stock issued to it at the Closing or receivable upon conversion
of the  Preferred  Shares as of the  Closing,  the  company  will afford AOL the
opportunity to discuss the Company's business, affairs, finances,  prospects and
accounts with the Company's Chief Executive Officer on a quarterly basis and the
Company's  Chief Financial  Officer on a monthly basis,  and at such other times
and with such other  officers,  attorneys and  accountants of the Company as the
Company shall approve (such approval not to be unreasonably withheld).

                  SECTION  2.4  Voting of  Shares.  (a) Voting of Shares by AOL.
Subject to the final  sentence of this Section 2.4 and to Section 2.5, AOL shall
be entitled to vote, or cause to be voted,  that number of Voting  Securities it
owns representing up to 19.9% of the voting power of all the outstanding  Voting
Securities of the Company on any matter  submitted to a vote of stockholders (or
for which  action in lieu of a vote is  solicited  by the Company) in AOL's sole
discretion.  Subject to the final  sentence  of this  Section 2.4 and to Section
2.5, AOL agrees to vote or cause to be voted all of the Voting  Securities  that
it at any time owns representing in excess of 19.9% of the total voting power of
all the  outstanding  Voting  Securities  on any matter  submitted  to a vote of
stockholders (or for which action in lieu of a vote is solicited by the Company)
in accordance with the recommendation of the Company Board.  Notwithstanding the
foregoing,  AOL shall not be limited or  restricted  in any manner in voting any
number of Voting  Securities  and shall not be subject to any voting  obligation
with respect to any Voting Securities in respect of any of the following:

          (i)     any amendment to the Company's  Certificate that is adverse in
                  a discriminatory manner to AOL; or

         (ii)     any  Acquisition   Proposal  if  the  Company  has  materially
                  breached any of its  obligations  under Section 6.2 or Section
                  6.3 of the  Investment  Agreement or Section  7.1(e),  Section
                  7.1(f) or Article VIII of this Agreement.

                  (b) Voting of Shares by New Investors. In the event that prior
to the Closing (as defined in the Investment Agreement),  the Company issues any
voting  securities in a transaction that is not an underwritten  offering,  then
the Company shall require as a condition of such issuance that the purchasers of
such securities enter into a voting agreement similar to the Voting Agreement to
vote in favor of the transactions contemplated by the Investment Agreement.

                  SECTION  2.5  Termination  of  Rights  and  Obligations..  The
provisions of Section 2.1 and Section 2.4 shall terminate upon expiration of the
Standstill Period.

                  SECTION 2.6 Other Approval Rights.. If the Company at any time
after the date  hereof  grants to any other  holders  of Equity  Securities  any
rights to consent to or approve  any  corporate  action,  transaction,  or other
event or  development  concerning  the Company or its business,  this  Agreement
shall be deemed  amended to provide to AOL  substantially  equivalent  rights of
consent or approval.

                  SECTION 2.7  Ownership  Restrictions..  The Company  shall not
adopt,  enter  into or  enforce  any  restriction  on AOL's  ability  to acquire
ownership  (beneficial or otherwise) of any securities of the Company,  pursuant
to a  shareholder  rights plan or  otherwise,  except (i) as expressly  provided
herein and in the other  Transaction  Agreements or (ii) pursuant to a customary
shareholder  rights plan that  expressly  provides that no adverse effect on AOL
will occur (including,  without limitation,  the separation or exercisability of
the  rights  issued  pursuant  to  such  plan or the  designation  of AOL or its
affiliates as an "acquiring person" or the like) under such plan by reason of or
due  to  (x)  AOL  acquiring  beneficial  ownership  of up to  30%  of  all  the
outstanding  shares of Common Stock, (y) any acquisition of beneficial or record
ownership by AOL or its Affiliates of securities of the Company  pursuant to the
terms  of any of the  Transaction  Agreements  (including,  without  limitation,
Article  I  of  the  Investment  Agreement,  Articles  IV  or  VII  hereof,  the
conversion,  antidilution,  adjustment, dividend or redemption provisions of the
Preferred  Shares,  the exercise,  adjustment or antidilution  provisions of the
Warrants  or  otherwise)  or (z) any  action  taken by the  Company  (including,
without   limitation,   repurchases   of   securities  or  dividends  on  equity
securities).

                                   ARTICLE III

                                    TRANSFERS

                  SECTION  3.1  Transfer  Restrictions.  (a) Subject to Sections
3.1(b) and 3.4, neither AOL nor any of its Affiliates will transfer any of their
Equity Securities to any Person without the Company's prior consent.

                  (b) Notwithstanding the foregoing, and subject to Sections 3.3
(including Sections 3.3(d)) and 3.4, AOL and its Affiliates may Transfer all or,
from time to time, any portion of their Equity Securities:

         (i)      if, after giving effect to the Transfer,  the Transferee  will
                  not, to AOL's knowledge, beneficially own or have the right to
                  acquire in excess of 5% of the  outstanding  Capital  Stock of
                  the Company;

          (ii)    in  response to a Third Party  Acquisition  Proposal  that has
                  been recommended or approved by the Company Board;

         (iii)    to Persons  who are  eligible  to report  their  ownership  of
                  Equity  Securities  on Schedule 13G under Section 13(g) of the
                  Exchange Act or any successor provision;

         (iv)     pursuant to a bona fide  underwritten  public offering or Rule
                  144;  provided  that,  (A)  in  the  case  of an  underwritten
                  offering, the underwriters have been requested to inquire, and
                  (B) in the  case of a sale  pursuant  to Rule  144 that is not
                  executed on any securities exchange or in the over-the-counter
                  market, AOL or its representatives have inquired,  whether any
                  purchaser in such  transaction  will  beneficially  own, after
                  giving  effect  to such  transaction,  in  excess of 5% of the
                  outstanding Capital Stock of the Company;

         (v)      upon or following a Change of Control of the Company; or

         (vi)     to any Affiliate of AOL;  provided that such  Affiliate  shall
                  agree in writing to be bound by the terms of this Agreement in
                  accordance  with  Section  9.4;  provided  further that in the
                  event such  Transferee  ceases to be an Affiliate of AOL, such
                  Transferee  shall Transfer any Equity  Securities then held by
                  it to AOL or another Affiliate of AOL.

                  SECTION  3.2  Transferees.  Except  as set  forth  in  Section
3.1(vi),  no Transferee of AOL or its Affiliates will be obligated,  or entitled
to rights, under this Agreement.

                  SECTION 3.3 Right of First Offer.  Subject to Sections  3.3(d)
and 3.4, AOL agrees not to Transfer any of its Equity  Securities  except as set
forth below:

                  (a) Notice. Prior to any Transfer of Equity Securities by AOL,
AOL shall deliver to the Company written notice (the "AOL Offer Notice"),  which
notice shall state the number of Equity  Securities  proposed to be  Transferred
(the "AOL Offered Securities") and the proposed purchase price therefor.

                  (b) Exercise.  For a period of ten (10) days following receipt
of the AOL  Offer  Notice,  the  Company  shall  have  the  option,  but not the
obligation,  to  purchase  all,  but not  less  than  all,  of the  AOL  Offered
Securities  for a purchase  price per share in cash equal to the purchase  price
per share set forth in the AOL Offer Notice and on the same terms and conditions
as  applicable  to the  proposed  Transfer.  In the event the Company  elects to
purchase all of the AOL Offered  Securities,  the Company shall provide  written
notice to AOL no later than ten (10) days  following  receipt by the  Company of
the AOL Offer  Notice.  Any  purchase by the  Company of AOL Offered  Securities
under  this  Section  3.3  shall  occur  as soon as  practicable  following  the
Company's  election to exercise  its rights  under this  Section 3.3, but in any
event within twenty (20) days following  such  election.  At the closing of such
purchase,  AOL shall deliver a certificate or certificates to the Company,  duly
endorsed for transfer or accompanied  by stock powers duly  executed,  in either
case  executed  in  blank  or in favor of the  Company  against  payment  of the
aggregate  purchase  price  therefor by wire transfer of  immediately  available
funds.  In the event the Company  fails to elect to purchase all the AOL Offered
Securities  by delivery of a notice to such effect  pursuant to Section  3.3(a),
then the Company shall be deemed to have elected not to purchase the AOL Offered
Securities pursuant to this Section 3.3.

                  (c)  Completion of Transfer.  In the event the Company  elects
not to purchase  the AOL Offered  Securities  pursuant to this  Section 3.3, AOL
may, within one hundred twenty (120) days following the expiration of the 10-day
period set forth in Section  3.3(b),  Transfer the AOL Offered  Securities  at a
price not lower,  and on other terms no less  favorable  to AOL,  than those set
forth  in the AOL  Offer  Notice;  provided  that,  if the  consideration  to be
received by AOL consists in whole or in part of  consideration  other than cash,
the  portion  of the  price  received  by AOL for the  Transfer  of the  Offered
Securities consisting of such non-cash consideration shall deemed to be the Fair
Market  Value of such  non-cash  consideration  as of the date AOL enters into a
binding agreement with respect to the Transfer of the Offered  Securities or, if
no such agreement is entered into, the date of the  consummation of the Transfer
of the Offered  Securities  (it being  understood  that in  connection  with any
determination  of Fair Market  Value which  involves an  Arbitrating  Investment
Banker,  the fees and expenses of such  Arbitrating  Investment  Banker shall be
paid by AOL if it is  determined  that the total price to be paid to AOL for the
Offered  Securities  is less than that set  forth in the AOL  Offer  Notice  and
otherwise shall be paid by the Company).  If the AOL Offered  Securities are not
so Transferred  within such 120-day period,  such securities  shall again become
subject  to all of the  terms  and  conditions  of the  Agreement  and  may  not
thereafter be Transferred except in the manner and on the terms herein provided.

                  (d)  Exceptions to the Right of First Offer.  This Section 3.3
shall not apply to Transfers of Equity Securities by AOL made in accordance with
paragraphs (ii), (iv), (v) or (vi) of Section 3.1(b).

                  SECTION  3.4  Termination  of  Rights  and  Obligations.   The
provisions of this Article III shall terminate upon expiration of the Standstill
Period.

                                   ARTICLE IV

                             EQUITY PURCHASE RIGHTS

                  SECTION 4.1 Unregistered  Securities  Offerings.  (a) Grant of
Right. Subject to Section 4.5 and the other terms and conditions of this Section
4.1, the Company  hereby  grants to AOL the right to subscribe  for and purchase
its Pro Rata  Portion  (or any lesser  amount as AOL may elect) of any shares of
Common Stock (the  "Unregistered  Shares")  that the Company  may,  from time to
time, propose to issue (excluding  Incentive  Issuances) pursuant to an offering
of Common Stock for cash consideration that is not registered with the SEC (each
an "Unregistered  Offering").  The number or amount of Unregistered Shares which
AOL may subscribe for or purchase pursuant to this Section 4.1 shall be referred
to as the "AOL Unregistered Shares."

                  (b) Notice.  The Company shall  deliver to AOL written  notice
(an  "Unregistered  Offering  Notice") of each proposed  Unregistered  Offering,
which  shall  set forth  the  material  terms  and  conditions  of the  proposed
Unregistered  Offering  that are known to the Company at the time such notice is
given,   including,   to  the  extent  available,   the  name  of  any  proposed
purchaser(s),   the  names  of  any  underwriters,   placement  agents,  initial
purchasers or similar  participants  in such  offering,  the proposed  manner of
disposition,  the number and amount of Unregistered Shares proposed to be issued
and the  proposed  purchase  price per share (or range of purchase  prices).  In
addition,  the Company  shall have the  continuing  obligation  to (i)  promptly
provide  (and, if available to the Company prior to the time AOL must notify the
Company whether it desires to participate in such Unregistered Offering pursuant
to  Section  4.1(c),  prior  to  such  time)  to  AOL  any  additional  material
information regarding the terms of such Unregistered Offering (including changes
in such terms) that becomes  available to the Company,  including as a result of
discussions with underwriters,  private placement agents,  initial purchasers or
similar participants in such offering and (ii) promptly provide to AOL any other
information  available to the Company concerning such Unregistered Offering that
AOL shall reasonably request. Each Unregistered Offering Notice must be received
by AOL at least fifteen (15) days prior to the proposed Unregistered Offering.

                  (c) Exercise.  At any time during the 10-day period  following
receipt of an Unregistered Offering Notice, AOL may elect to purchase any or all
of the AOL  Unregistered  Shares at the purchase  price and upon the other terms
and  conditions  upon which shares of Common  Stock are  actually  issued in the
Unregistered  Offering  by  delivering  a written  notice to such  effect to the
Company.  If (i) AOL elects to purchase AOL  Unregistered  Shares and after such
election the price at which Unregistered  Shares are issued is greater than 133%
of the price specified in the Unregistered  Offering Notice (or the last written
notice  delivered to AOL regarding such issuance of Unregistered  Shares),  then
AOL shall be entitled  to withdraw  its  election to purchase  AOL  Unregistered
Shares or (ii) if AOL fails to elect to purchase AOL Unregistered  Shares during
such 10-day period and after such 10-day period the price at which  Unregistered
Shares are issued is less than 67% of the price  specified  in the  Unregistered
Offering  Notice (or the last written  notice  delivered to AOL  regarding  such
issuance  of  Unregistered   Shares),  then  AOL  shall  be  released  from  its
obligations  under Article VII of this Agreement for a period of sixty (60) days
following the  consummation  of such  Unregistered  Offering (or, if later,  the
cessation of any restrictions under applicable Law or the rules of Nasdaq or any
stock exchange on AOL's ability to purchase  Common Stock) in order to allow AOL
to purchase the number of shares of Common Stock that it could have purchased in
such Unregistered Offering.  Except as provided in the following sentence,  such
purchase  shall  be  consummated  concurrently  with  the  consummation  of  the
Unregistered Offering. The closing of any purchase of AOL Unregistered Shares by
AOL may be  extended  beyond the  closing of the  transaction  described  in the
Unregistered  Offering  Notice  to  the  extent  necessary  to  obtain  required
governmental  approvals  and other  necessary  approvals and the Company and AOL
shall use their respective reasonable best efforts to obtain such approvals.

                  (d) Completion of the Unregistered Offering. The Company shall
not  complete  any  Unregistered  Offering  unless  it  has  complied  with  the
provisions   of  this  Section  4.1.  If  the  Company  fails  to  complete  any
Unregistered  Offering  within thirty (30) days following the exercise by AOL of
its rights to participate in such Unregistered Offering pursuant to this Section
4.1,  AOL shall  thereafter  be entitled  to withdraw or change its  election to
purchase AOL  Unregistered  Shares and the Company shall continue to comply with
this Section 4.1 until such time as the Company  shall  deliver to AOL a written
notice that the Company is  terminating  such  Unregistered  Offering.  Upon any
termination  of an  Unregistered  Offering  without  any shares of Common  Stock
having been issued, the Company shall have no obligation to issue or sell shares
of Common  Stock to AOL,  but shall be obligated to comply with this Section 4.1
for any subsequent Unregistered Offering.

                  (e) Warrants. Immediately following each Unregistered Offering
(or the  sixty-day  period  specified  in clause (ii) of the second  sentence of
Section 4.1(c), if applicable), the number of Warrant Shares shall be increased,
to the extent AOL actually  purchases AOL Unregistered  Shares, in the aggregate
by a number of shares of Common Stock equal to (x) a fraction,  the numerator of
which is the number of AOL Unregistered  Shares which AOL actually  purchased in
connection with such  Unregistered  Offering and the denominator of which is the
number  of AOL  Unregistered  Shares  which  AOL was  entitled  to  purchase  in
connection  with such  Unregistered  Offering,  multiplied by (y) that number of
shares of Common Stock  necessary to restore AOL's  Ownership  Percentage to the
Ownership Percentage in effect immediately prior to such Unregistered  Offering.
Any  such  increase  in  the  number  of  Warrant   Shares  shall  be  allocated
proportionally among all Warrants unexercised at such time. Upon presentation of
the Warrants to the Company by AOL, the Company  shall issue to AOL new Warrants
reflecting the increased number of shares of Common Stock subject  thereto.  The
Company shall at all time cause to be reserved for issuance the aggregate number
of Warrant Shares issuable pursuant to the Warrants.

                  SECTION 4.2 Other Issuances of Common Stock.  (a) Release from
Standstill.  Subject to Section 4.5, in the event the Company  issues  shares of
Common  Stock other than  pursuant to an  Unregistered  Offering or an Incentive
Issuance (an "Other Share Issuance"),  AOL will be released from its obligations
under Article VII of this  Agreement  for a period of sixty (60) days  following
its receipt of the notice  described  in the next  sentence  (or, if later,  the
cessation of any restrictions under applicable Law or the rules of Nasdaq or any
stock exchange on AOL's ability to purchase  Common Stock) in order to allow AOL
to purchase a number of shares of Common  Stock equal to its Pro Rata Portion of
the total number of shares of Common Stock (the "Other Issuance  Shares") issued
in such Other Share Issuance.  Upon the closing of any Other Share Issuance, the
Company shall notify AOL in writing of such fact and shall specify the number of
shares of Common Stock issued in such Other Share Issuance.

                  (b)  Warrants.  Immediately  following  the  expiration of the
60-day period referred to in Section 4.2(a),  the number of Warrant Shares shall
be increased, to the extent AOL actually purchases Other Issuance Shares, in the
aggregate  by a number of shares of Common  Stock equal to (x) a  fraction,  the
numerator  of which is the number of Other  Issuance  Shares  which AOL actually
purchased in connection  with such Other Share  Issuance and the  denominator of
which is the number of Other Issuance  Shares which AOL was entitled to purchase
in connection  with such Other Share  Issuance  multiplied by (y) that number of
shares of Common Stock  necessary to restore AOL's  Ownership  Percentage to the
Ownership  Percentage in effect  immediately prior to such Other Share Issuance.
Any  such  increase  in  the  number  of  Warrant   Shares  shall  be  allocated
proportionally among all Warrants unexercised at such time. Upon presentation of
the Warrants to the Company by AOL, the Company  shall issue to AOL new Warrants
reflecting the increased number of shares of Common Stock subject  thereto.  The
Company shall at all time cause to be reserved for issuance the aggregate number
of Warrant Shares issuable pursuant to the Warrants.

                  SECTION 4.3 Issuances of Convertible Securities.  (a) Grant of
Right.  Subject to Section  4.5 and the other  terms of this  Section  4.3,  the
Company  hereby  grants to AOL the right to  subscribe  for and purchase its Pro
Rata  Portion  (or  any  lesser  amount  as AOL  may  elect)  of any  securities
exercisable   for  or   convertible   into  Common  Stock  (the   "Participation
Securities")  that  the  Company  may,  from  time to  time,  propose  to  issue
(excluding Incentive Issuances) (each a "Participation Offering"). The number or
amount of Participation  Convertible  Securities which AOL may subscribe for and
purchase  pursuant  to  this  Section  4.3  shall  be  referred  to as the  "AOL
Participation Securities."

                  (b) Notice. The Company shall deliver to AOL written notice (a
"Participation Offering Notice") of each proposed Participation Offering,  which
shall set forth the material terms and conditions of the proposed  Participation
Offering  that are  known to the  Company  at the time  such  notice  is  given,
including, to the extent available,  the name of any proposed purchaser(s),  the
names of any  underwriters,  placement  agents,  initial  purchasers  or similar
participants in such offering,  the proposed  manner of disposition,  the number
and amount of Participation  Securities  proposed to be issued, a description of
the  conversion or exchange  features of the  Participation  Securities  and the
proposed purchase price per security (or range of purchase prices)  (including a
description  of any  non-cash  consideration  sufficiently  detailed  to  permit
valuation  thereof).  In  addition,   the  Company  shall  have  the  continuing
obligation  to (i) promptly  provide  (and, if available to the Company prior to
the time AOL must notify the Company  whether it desires to  participate in such
Participation  Offering  pursuant to Section 4.3(c),  prior to such time) to AOL
any additional  material  information  regarding the terms of such Participation
Offering  (including  changes  in such  terms)  that  becomes  available  to the
Company,  including  as a  result  of  discussions  with  underwriters,  private
placement agents,  initial  purchasers or similar  participants in such offering
and (ii) promptly provide to AOL any other information  available to the Company
concerning such Participation  Offering that AOL shall reasonably request.  Each
Participation Offering Notice must be received by AOL at least fifteen (15) days
prior to the proposed Participation Offering.

                  (c) Exercise.  At any time during the 10-day period  following
receipt of a Participation Offering Notice, AOL may elect to purchase any or all
of the AOL  Participation  Securities at the purchase (or if the purchase  price
includes  consideration  other than  cash,  the amount in cash equal to the fair
value of such other  consideration) and upon the other terms and conditions upon
which the  Participation  Securities are actually issued by delivering a written
notice  to such  effect  to the  Company.  If (i) AOL  elects  to  purchase  AOL
Participation   Securities   and  after  such   election   the  price  at  which
Participation  Securities are issued is greater than 133% of the price specified
in the  Participation  Offering Notice (or the last written notice  delivered to
AOL regarding such issuance of Participation  Securities Shares), then AOL shall
be entitled to withdraw its election to purchase AOL Participation Securities or
(ii) if AOL fails to elect to purchase AOL Participation  Securities during such
10-day  period and after  such  10-day  period the price at which  Participation
Securities  are  issued  is  less  than  67%  of  the  price  specified  in  the
Participation  Offering  Notice (or the last  written  notice  delivered  to AOL
regarding such issuance of Participation Securities), then AOL shall be released
from its  obligations  under Article VII of this Agreement for a period of sixty
(60) days in order to allow AOL to purchase the number of shares of Common Stock
that would be issuable upon  conversion of the all  Participation  Securities it
could have purchased in such Participation  Offering.  Except as provided in the
following  sentence,  such purchase shall be consummated  concurrently  with the
consummation of the Participation  Offering.  The closing of any purchase of AOL
Participation  Securities  by AOL may be  extended  beyond  the  closing  of the
transaction  described in the  Participation  Notice to the extent  necessary to
obtain required  governmental  approvals and other  necessary  approvals and the
Company and AOL shall use their  respective  reasonable  best  efforts to obtain
such approvals.

                  (d)  Completion  of the  Participation  Offering.  The Company
shall not complete any  Participation  Offering  unless it has complied with the
provisions   of  this  Section  4.3.  If  the  Company  fails  to  complete  any
Participation  Offering within thirty (30) days following the exercise by AOL of
its  rights to  participate  in such  Participation  Offering  pursuant  to this
Section 4.3, AOL shall thereafter be entitled to withdraw or change its election
to purchase  AOL  Participation  Securities  and the Company  shall  continue to
comply with this Section 4.3 until such time as the Company shall deliver to AOL
a written notice that the Company is terminating  such  Participation  Offering.
Upon any  termination of an  Participation  Offering  without any  Participation
Securities having been issued,  the Company shall have no obligation to issue or
sell any AOL  Participation  Securities to AOL, but shall be obligated to comply
with this Section 4.3 for any subsequent Participation Offering.

                  SECTION 4.4 No Restrictions.  The Company shall not enter into
or permit to become  effective  any  restrictions  on AOL's  rights  under  this
Article IV,  whether  pursuant to a contract,  provision of the  Certificate  or
Bylaws or  otherwise.  The Company  represents  to AOL that it has, and for each
purchase  of  securities  pursuant  to this  Article  IV it  will,  approve  the
acquisition  of  securities  by AOL for  purposes  of Section 203 of the General
Corporation Law of the State of Delaware.

                  SECTION  4.5  Termination  of Equity  Purchase  Rights.  AOL's
equity purchase rights under this Article IV will expire upon the earlier of (i)
December 31, 2001 or (ii) the Set Top Box Launch.

                                    ARTICLE V

                               REGISTRATION RIGHTS

                  SECTION 5.1 Registration on Request.

                  (a) Request.  Subject to Section 5.1(b), at any time after the
date hereof, AOL (or any other Holder; provided that no Transferee of AOL or any
of its Affiliates or of any  Transferee  may request a registration  pursuant to
this Section 5.1 unless the right to make such a request was transferred to such
Transferee  pursuant to Section 9.3) (individually or collectively,  as the case
may be, the "Demand  Party") may request in writing that the Company  effect the
registration under the Securities Act of an underwritten offering of all or part
of  such  Demand  Party's  Registrable  Securities,  specifying  the  number  of
Registrable  Securities  proposed to be sold. Subject to the other provisions of
this  Section  5.1,  the Company  shall  promptly  give  written  notice of such
requested   registration   to  all  other  Holders,   and  thereupon   will,  as
expeditiously as possible, use its efforts to best effect the registration under
the Securities Act of:

          (i)     the  Registrable  Securities  which  the  Company  has been so
                  requested to register by the Demand Party; and

         (ii)     all other  Registrable  Securities  which the Company has been
                  requested to register by any other  Holder  thereof by written
                  request given to the Company within thirty (30) days after the
                  giving of such written  notice by the Company  (which  request
                  shall specify the amount of such Registrable Securities),  all
                  to the  extent  necessary  to permit  the  disposition  of the
                  Registrable Securities so to be registered.

                  (b) Limits on Registration Requests.  Notwithstanding  Section
5.1(a):

          (i)     in no event will the  Company be  required to effect more than
                  four (4) registrations pursuant to this Section 5.1;

         (ii)     following the nine month anniversary of the Closing,  upon the
                  request of AOL,  the Company  will be required to effect up to
                  two (2) registrations pursuant to Section 5.1(a);

         (iii)    except as set forth in paragraph (ii) above,  the Company will
                  not be required to effect a  registration  pursuant to Section
                  5.1(a) until the earliest of:

                  (A)      the second anniversary of the date hereof;

                  (B)      the termination of the Commercial Agreement pursuant
                           to the mutual agreement of the Company and AOL;

                  (C)      the occurrence of a Material Breach of the Commercial
                           Agreement  by the Company,  so long as such  Material
                           Breach has not been cured prior to the Demand Party's
                           request  for  a  registration   pursuant  to  Section
                           5.1(a); or

                  (D)      the expiration of the Commercial Agreement in
                           accordance with its terms; and

         (iv)     if AOL commits a Material Breach of the Commercial  Agreement,
                  the  Company  will  not be  obligated  to file a  registration
                  statement relating to any request under this Section 5.1 prior
                  to the  earlier  of (x) the  expiration  of a period of twelve
                  (12) months from the date such  Material  Breach  occurred and
                  (y) the date such Material Breach has been cured.

                  Nothing in this  Section 5.1 shall  operate to limit the right
of any Holder to (i) request the  registration of Common Stock issuable upon the
exercise or conversion  of any Warrants or Preferred  Shares held by such Holder
notwithstanding  the fact that at the time of request  such Holder does not hold
the Common Stock  underlying  such Warrants or Preferred  Shares or (ii) request
the  registration at one time of both Preferred  Shares  convertible into Common
Stock and the Common Stock underlying any such Preferred Shares.

                  (c) Registration  Statement Form. The Company shall select the
registration statement form for any registration pursuant to this Section 5.1.

                  (d) Expenses.  In connection  with  registrations  pursuant to
this Section 5.1:

         (i)      each Holder will pay its own underwriting  fees and discounts,
                  if any, and the fees and expenses of its legal, accounting and
                  other  advisors  with  respect to the sale of its  Registrable
                  Securities; and

          (ii)    the Company will pay all other Registration Expenses; provided
                  that the Company  shall not be required to pay for expenses of
                  any registration proceeding begun pursuant to this Section 5.1
                  (other than SEC registration fees which the Company is able to
                  apply to a subsequent registration statement),  the request of
                  which has been  subsequently  withdrawn  by the Demand  Party,
                  unless  (a) the  withdrawal  is based  upon  material  adverse
                  information  or  developments  concerning the Company of which
                  the  Demand  Party was not aware at the time of such  request,
                  (b) the  Holders of a majority of the  Registrable  Securities
                  agree to forfeit  their  right to one  requested  registration
                  pursuant  to Section  5.1 (in which  event such right shall be
                  forfeited by all  Holders),  (c) the Company has exercised its
                  right  to  postpone  such  registration  pursuant  to  Section
                  5.1(h), (d) any event of the kinds described in Section 6.1(f)
                  occurs  or  (e)  the  requested  registration  is  not  timely
                  completed due to the  Company's  failure to comply with any of
                  its obligations hereunder or other actions or omissions of the
                  Company.

                  (e) Effective Registration Statement. A registration requested
pursuant to this Section 5.1 will not be deemed to have been effected:

         (i)      unless a  registration  statement  with  respect  thereto  has
                  become effective and remained effective in compliance with the
                  provisions  of  the   Securities   Act  with  respect  to  the
                  disposition  of all  Registrable  Securities  covered  by such
                  registration  statement  until the earlier of (x) such time as
                  all of such  Registrable  Securities  have been disposed of in
                  accordance  with the intended  methods of disposition  thereof
                  set   forth   in   such   registration    statement   or   (y)
                  one-hundred-eighty (180) days after the effective date of such
                  registration statement;

         (ii)     if after it has become effective,  the registration  statement
                  is  interfered  with by any stop  order,  injunction  or other
                  order or requirement of the SEC or other  governmental  agency
                  or authority  and does not  thereafter  become  effective  and
                  remain  effective  for the period  specified in paragraph  (i)
                  above; or

         (iii)    if the  conditions  to closing  specified in the  underwriting
                  agreement,  if any,  entered  into  in  connection  with  such
                  registration are not satisfied or waived, other than by reason
                  of a failure on the part of the Demand Party or other Holders.

                  (f)   Underwriters.   The   managing   underwriters   for  any
registration  under  this  Section  5.1 shall  each be a  nationally  recognized
investment  banking  firm and shall be selected by the Company;  provided,  that
such  underwriter(s)  shall be  reasonably  satisfactory  to AOL (the  "Managing
Underwriters").

                  (g)  Priority  in  Requested  Registrations.  If the  Managing
Underwriter of a requested registration pursuant to this Section 5.1 advises the
Company in writing that, in its opinion, the number of securities to be included
in such  registration  would be likely to have a material  adverse effect on the
price,  timing or  distribution of the securities to be offered in such offering
as  contemplated  by the Holders (an "Adverse  Effect"),  then the Company shall
include in such  registration:  (i) first,  100% of the  Registrable  Securities
requested  to be  included  by  the  Demand  Party  and  all  other  Holders  of
Registrable Securities, if any (reduced, if necessary, pro rata in proportion to
the respective  number of shares  proposed to be included by each);  (b) second,
after  inclusion of all the  Registrable  Securities  proposed to be included in
such  registration  by the Demand Party and the other Holders,  to the extent of
the amount of Equity Securities  requested to be included by the Company in such
registration  which,  in the opinion of such Managing  Underwriter,  can be sold
without  having the  material  adverse  effect  referred  to above,  such Equity
Securities  requested  to be  included  by the  Company;  and (c)  third,  after
inclusion  of all the  Registrable  Securities  proposed  to be included in such
registration  by the  Demand  Party and the  other  Holders  and all the  Equity
Securities  proposed to be included by the Company,  to the extent of the amount
of Equity Securities  requested to be included by the other  stockholders of the
Company in such registration which, in the opinion of such Managing Underwriter,
can be sold without having the material  adverse effect referred to above,  such
Equity Securities requested to be included by other stockholders of the Company.
If the  Managing  Underwriter  of any  underwritten  offering  shall  advise the
Holders  participating  in a registration  pursuant to this Section 5.1 that the
Registrable  Securities covered by the registration  statement cannot be sold in
such offering  within a price range  acceptable  to the Demand  Party,  then the
Demand Party shall have the right to notify the Company  that it has  determined
that the  registration  statement be abandoned or withdrawn,  in which event the
Company shall abandon or withdraw such registration statement and such requested
and withdrawn registration shall not be deemed to have been effected pursuant to
Section 5.1(b)(i).

                  (h)  Postponements in Requested Registrations.

          (i)     If, upon receipt of a registration request pursuant to Section
                  5.1(a),  the  Company is  advised  in writing by the  Managing
                  Underwriter  that, in such firm's  opinion,  a registration at
                  the time and on the terms requested would materially adversely
                  affect  any public  offering  of Common  Stock by the  Company
                  (other than in connection  with  employee  benefit and similar
                  plans)  (a  "Company  Offering")  with  respect  to which  the
                  Company has commenced preparations for a registration prior to
                  the  receipt of a  registration  request  pursuant  to Section
                  5.1(a) or the Company  Board has concluded in good faith based
                  on  the  written  advice  of an  investment  banking  firm  of
                  national  reputation  that the completion of the  distribution
                  with respect to the offering  contemplated by the registration
                  request  pursuant  to Section  5.1(a)  would have a  long-term
                  material  adverse  effect on the trading market for the Common
                  Stock (an "Adverse Market  Effect"),  and, in either case, the
                  Company furnishes the Holders with a certificate signed by the
                  Chief  Executive  Officer  or Chief  Financial  Officer of the
                  Company to such effect (and  attaching  the written  advice of
                  such Managing  Underwriter  or  investment  banking firm) (the
                  "Transaction  Delay Notice") promptly after such request,  the
                  Company  shall  not  be  required  to  effect  a  registration
                  pursuant  to Section  5.1(a)  until the  earliest of (A) sixty
                  (60) days after the completion of such Company  Offering,  (B)
                  promptly after the abandonment of such Company  Offering,  (C)
                  promptly  after a  determination  by the Company Board that no
                  Adverse  Market  Effect  would  occur or (D) ninety  (90) days
                  after the date of the Transaction Delay Notice.

          (ii)    If upon receipt of a registration  request pursuant to Section
                  5.1(a) or while a  registration  request  pursuant  to Section
                  5.1(a) is pending,  the Company  Board  determines in its good
                  faith  reasonable   judgment  after   consultation   with  its
                  principal  outside  securities  counsel  that the  filing of a
                  registration  statement  would require  disclosure of material
                  information which the Company has a bona fide business purpose
                  for preserving as  confidential  and the Company  provides the
                  Holders  written notice (the  "Information  Delay Notice" and,
                  together  with  the  Transaction  Delay  Notice,   the  "Delay
                  Notice")   thereof  promptly  after  the  Company  makes  such
                  determination,  which shall be made promptly after the receipt
                  of any  request,  the Company  shall not be required to comply
                  with its obligations under Section 5.1(a) until the earlier of
                  (A) the date upon which such material information is disclosed
                  to the public or ceases to be material or (B) ninety (90) days
                  after the Holders' receipt of such notice.

          (iii)   Notwithstanding  the  foregoing  provisions  of  this  Section
                  5.1(h),  the  Company  shall be entitled to serve (x) only one
                  (1) Delay  Notice with respect to any  registration  requested
                  pursuant to Section  5.1(a) and (y) only two (2) Delay Notices
                  in the aggregate.

                  SECTION 5.2  Incidental  Registrations.  (a) If the Company at
any time after the date hereof proposes to register Equity  Securities under the
Securities Act (other than a  registration  on Form S-4 or S-8, or any successor
or other forms  promulgated for similar  purposes),  whether or not for sale for
its own  account,  in a manner which would permit  registration  of  Registrable
Securities  for sale to the public under the  Securities  Act, it will,  at each
such time,  give prompt  written notice to all Holders of its intention to do so
and of such Holders'  rights under this  Agreement.  Upon the written request of
any such  Holder  made  within  thirty  (30) days after the  receipt of any such
notice (which request shall specify the  Registrable  Securities  intended to be
disposed of by such Holder), the Company will use its best efforts to effect the
registration  under the Securities Act of all Registrable  Securities  which the
Company has been so requested to register by the Holders thereof; provided that:

         (i)      if, at any time after giving  written  notice of its intention
                  to register any  securities and prior to the effective date of
                  the  registration  statement  filed in  connection  with  such
                  registration,  the Company shall  determine for any reason not
                  to proceed with the proposed registration of the securities to
                  be sold by it, the Company may, at its election,  give written
                  notice of such  determination  to each Holder and,  thereupon,
                  shall  be  relieved  of  its   obligation   to  register   any
                  Registrable  Securities in connection  with such  registration
                  (but not from its obligation to pay the Registration  Expenses
                  in connection therewith); and

         (ii)     if such registration  involves an underwritten  offering,  all
                  Holders   requesting   to  be   included   in  the   Company's
                  registration  must sell their  Registrable  Securities  to the
                  underwriters  selected  by the  Company  on the same terms and
                  conditions  as apply to the  Company,  with such  differences,
                  including  any with respect to  indemnification  and liability
                  insurance,  as may be  customary  or  appropriate  in combined
                  primary and secondary offerings.

                  If a  registration  requested  pursuant  to this  Section  5.2
involves an underwritten  public offering,  any Holder requesting to be included
in such  registration  may elect,  in writing prior to the effective date of the
registration  statement  filed in  connection  with  such  registration,  not to
register  all  or  any  part  of  such   securities  in  connection   with  such
registration.  Nothing in this Section  shall  operate to limit the right of any
Holder to request the  registration  of Common Stock  issuable upon  conversion,
exchange or exercise of securities, including Warrants or Preferred Shares, held
by such Holder  notwithstanding the fact that at the time of request such Holder
does not hold the Common Stock  underlying such  securities.  The  registrations
provided  for in  this  Section  5.2 are in  addition  to,  and not in lieu  of,
registrations  made upon the  request of any  Demand  Party in  accordance  with
Section 5.1.

                  (b)  Expenses.   In  connection  with  each   registration  of
Registrable Securities requested pursuant to this Section 5.2:

         (i)      each Holder will pay its own underwriting  fees and discounts,
                  if any, and the fees and expenses of its legal, accounting and
                  other  advisors  with  respect to the sale of its  Registrable
                  Securities; and

         (ii)     the Company will pay all other Registration Expenses.

                  (c) Priority in Incidental  Registrations.  If a  registration
pursuant to this Section 5.2 involves an underwritten  offering and the managing
underwriter  advises the Company in writing that, in its opinion,  the number of
Registrable  Securities  requested to be included in such registration  would be
likely to have a material adverse effect on the price, timing or distribution of
the  securities  to be offered in such offering as  contemplated  by the Company
(other than the Registrable Securities),  then the Company shall include in such
registration  (i) first,  100% of the securities  proposed to be included by the
Company, if any, and the Holders (reduced, if necessary,  pro rata in proportion
to the  respective  number of shares  proposed to be included by each;  provided
that in no event shall the  securities to be issued by the Company be reduced to
less than 75% of the total number of  securities to be included in the offering)
and (b) second, to the extent of the amount of Equity Securities requested to be
included by other stockholders of the Company in such registration which, in the
opinion of such managing  underwriter,  can be sold without  having the material
adverse  effect  referred  to above,  such  Equity  Securities  requested  to be
included by other stockholders of the Company.

                  SECTION 5.3 Additional  Registration Rights. If the Company at
any time after the date hereof  grants to any other  holders of Common Stock (or
securities that are convertible,  exchangeable or exercisable into Common Stock)
any  rights  to  request  the  Company  to  effect  the  registration  under the
Securities  Act of any such shares of Common Stock (or any such  securities)  on
terms more  favorable to such holders than the terms set forth in this Article V
or Article  VI, the terms of this  Article V or Article  VI, as the case may be,
will be deemed amended or  supplemented  to the extent  necessary to provide the
Holders such more favorable rights and benefits.

                                   ARTICLE VI

                             REGISTRATION PROCEDURES

                  SECTION  6.1  Registration  Procedures.  If and  whenever  the
Company is required to use its best efforts to effect or cause the  registration
of any  Registrable  Securities  under the  Securities  Act as  provided in this
Agreement, the Company will, as expeditiously as possible:

                  (a) prepare  and, in any event  within  thirty (30) days after
the  receipt of a request  for  registration,  file with the SEC a  registration
statement with respect to such  Registrable  Securities and use its best efforts
to cause such registration statement to become effective within ninety (90) days
of the initial filing;

                  (b)  prepare  and  file  with  the  SEC  such  amendments  and
supplements to such registration statement and the prospectus used in connection
therewith as may be necessary to keep such registration  statement effective for
a period not in excess of  one-hundred-eighty  (180) days and to comply with the
provisions  of the  Securities  Act and the  Exchange  Act with  respect  to the
disposition of all securities covered by such registration statement during such
period in accordance  with the intended  methods of disposition by the seller or
sellers thereof set forth in such  registration  statement;  provided,  however,
that before filing a registration statement or prospectus,  or any amendments or
supplements  thereto in accordance with Sections 6.1(a) or (b), the Company will
furnish to AOL copies of all  documents  proposed to be filed,  which  documents
will be subject to the prompt and  reasonable  review and comment by the Holders
and  their  counsel;  provided  further  that,  except  for any  section  of the
prospectus,  or any amendment or supplement thereto,  relating to the Holders of
Registrable   Securities  and  the  plan  of  distribution  of  the  Registrable
Securities,  the content of such  registration  or any  supplement  or amendment
thereto shall be within the reasonable discretion of the Company;

                  (c) furnish to each seller of such Registrable Securities such
number  of copies  of such  registration  statement  and of each  amendment  and
supplement  thereto  (in each  case  including  all  exhibits  filed  therewith,
including any documents incorporated by reference), such number of copies of the
prospectus included in such registration  statement  (including each preliminary
prospectus and summary  prospectus),  in conformity with the requirements of the
Securities Act, and such other  documents as such seller may reasonably  request
in order to facilitate  the  disposition of the  Registrable  Securities by such
seller;

                  (d)  use  its  best   efforts  to  register  or  qualify  such
Registrable  Securities  covered by such  registration in such  jurisdictions as
each seller shall reasonably  request,  and do any and all other acts and things
which  may be  reasonably  necessary  or  advisable  to  enable  such  seller to
consummate the disposition in such  jurisdictions of the Registrable  Securities
owned by such seller,  except that the Company shall not for any such purpose be
required to qualify  generally  to do business as a foreign  corporation  in any
jurisdiction  where,  but for the  requirements of this subsection (d), it would
not be obligated to be so qualified,  to subject  itself to taxation in any such
jurisdiction   or  to  consent  to  general  service  of  process  in  any  such
jurisdiction;

                  (e) use its  commercially  reasonable  efforts  to cause  such
Registrable  Securities covered by such registration  statement to be registered
with or approved by such other  governmental  authorities as may be necessary to
enable the  seller or sellers  thereof to  consummate  the  disposition  of such
Registrable Securities;

                  (f)  notify  each  seller of any such  Registrable  Securities
covered by such registration  statement,  at any time when a prospectus relating
thereto is required to be delivered  under the Securities  Act, of the Company's
becoming aware that the prospectus included in such registration  statement,  as
then in effect,  includes  an untrue  statement  of a material  fact or omits to
state a material  fact  required to be stated  therein or  necessary to make the
statements  therein  not  misleading  in the  light  of the  circumstances  then
existing,  and at the  request of any such  seller,  prepare and furnish to such
seller a reasonable number of copies of an amended or supplemental prospectus as
may be  necessary  so that,  as  thereafter  delivered  to the  sellers  of such
Registrable Securities, such prospectus shall not include an untrue statement of
a material fact or omit to state a material  fact required to be stated  therein
or necessary to make the  statements  therein not misleading in the light of the
circumstances then existing;

                  (g)  otherwise  use  its  best  efforts  to  comply  with  all
applicable  rules and regulations of the SEC, and make available to its security
holders,  as soon as  reasonably  practicable  (but not more than  eighteen (18)
months)  after the effective  date of the  registration  statement,  an earnings
statement  which shall satisfy the provisions of Section 11(a) of the Securities
Act;

                  (h) use its best  efforts to list all  Registrable  Securities
covered  by  such  registration  statement  on  Nasdaq  or  any  other  national
securities exchange on which Registrable Securities of the same class covered by
such  registration  statement  are  then  listed  and,  if no  such  Registrable
Securities are so listed, on Nasdaq or any national securities exchange on which
the Common Stock is then listed;

                  (i)  enter  into  such  customary  agreements   (including  an
underwriting  agreement in customary  form),  which may include  indemnification
provisions  in favor of  underwriters  and other  Persons in addition  to, or in
substitution  for the  provisions  of Section  6.4  hereof,  and take such other
actions as sellers of a majority of shares of such Registrable Securities or the
underwriters,  if any, reasonably request in order to expedite or facilitate the
disposition of such Registrable Securities;

                  (j)  obtain  a "cold  comfort"  letter  or  letters  from  the
Company's  independent public accounts in customary form and covering matters of
the type customarily  covered by "cold comfort" letters as the seller or sellers
of a majority of shares of such Registrable Securities shall reasonably request;

                  (k)  make  available  for  inspection  by any  seller  of such
Registrable   Securities  covered  by  such  registration   statement,   by  any
underwriter  participating  in any  disposition to be effected  pursuant to such
registration  statement and by any attorney,  accountant or other agent retained
by any such seller or any such  underwriter,  all pertinent  financial and other
records,  pertinent corporate documents and properties of the Company, and cause
all of the Company's officers, directors and employees to supply all information
requested  by any  such  seller,  underwriter,  attorney,  accountant  or  agent
reasonably  necessary to facilitate  the  disposition  of such  securities or to
establish  by any such person that it  conducted  due  diligence or a reasonable
investigation   of  the  Company  in  connection  with  such   registration  and
disposition;

                  (l) notify the Holders of Registrable  Securities  included in
such registration statement and the managing underwriter or agent,  immediately,
and confirm the notice in writing:

         (i)      when  the  registration   statement,   or  any  post-effective
                  amendment  to the  registration  statement,  shall have become
                  effective,   or  any  supplement  to  the  prospectus  or  any
                  amendment to the prospectus shall have been filed;

         (ii)     of the receipt of any comments from the SEC;

          (iii)   of any request of the SEC to amend the registration  statement
                  or  amend  or  supplement  the  prospectus  or for  additional
                  information; and

         (iv)     of the  issuance by the SEC of any stop order  suspending  the
                  effectiveness  of the  registration  statement or of any order
                  preventing   or   suspending   the  use  of  any   preliminary
                  prospectus,  or of the suspension of the  qualification of the
                  registration   statement   for   offering   or   sale  in  any
                  jurisdiction,  or of the  institution  or  threatening  of any
                  proceedings for any of such purposes;

                  (m) use its best  efforts to prevent the  issuance of any stop
order suspending the effectiveness of the registration statement or of any order
preventing or suspending the use of any preliminary  prospectus and, if any such
order is issued,  to obtain  the  withdrawal  of any such order at the  earliest
possible moment;

                  (n) if requested by the managing  underwriter  or agent or any
Holder of Registrable Securities covered by the registration statement, promptly
incorporate  in  a  prospectus  supplement  or  post-effective   amendment  such
information  as the  managing  underwriter  or agent or such  Holder  reasonably
requests  to be  included  therein,  including,  with  respect  to the number of
Registrable  Securities  being sold by such Holder to such underwriter or agent,
the purchase  price being paid  therefor by such  underwriter  or agent and with
respect  to any other  terms of the  underwritten  offering  of the  Registrable
Securities to be sold in such  offering;  and make all required  filings of such
prospectus  supplement or post-effective  amendment as soon as practicable after
being  notified of the matters  incorporated  in such  prospectus  supplement or
post-effective amendment;

                  (o)  cooperate  with the  Holders  of  Registrable  Securities
covered by the registration  statement and the managing underwriter or agent, if
any, to facilitate  the timely  preparation  and delivery of  certificates  (not
bearing any restrictive  legends)  representing  securities to be sold under the
registration  statement,  and enable such securities to be in such denominations
and registered in such names as the managing  underwriter  or agent,  if any, or
such Holders may request;

                  (p) use its best efforts to obtain for delivery to the Holders
of Registrable  Securities  being  registered and to the underwriter or agent an
opinion or opinions from counsel for the Company in customary  form and in form,
substance and scope  reasonably  satisfactory  to such Holders,  underwriters or
agents and their counsel;

                  (q) cooperate with each seller of  Registrable  Securities and
each  underwriter or agent  participating in the disposition of such Registrable
Securities and their respective  counsel in connection with any filings required
to be made  with the NASD or Nasdaq or any  other  securities  exchange  or self
regulatory organization; and

                  (r) subject to and  consistent  with the best  judgment of the
underwriters,  use its commercially  reasonable efforts (taking into account the
interests  of the  Company)  to make  available  the  executive  officers of the
Company to participate with the Holders and any underwriters in any "road shows"
or other  selling  efforts  that may be  reasonably  requested by the Holders in
connection with the methods of distribution for the Registrable Securities.

                  SECTION 6.2 Information Supplied. The Company may require each
seller of Registrable  Securities as to which any registration is being effected
to furnish it with such  information  regarding such seller and pertinent to the
disclosure  requirements  relating to the  registration  and the distribution of
such  securities  as the  Company  may from time to time  reasonably  request in
writing.

                  SECTION 6.3  Restrictions on  Disposition.  Each Holder agrees
that,  upon receipt of any notice from the Company of the happening of any event
of the kind described in Section 6.1(f), such Holder will forthwith  discontinue
disposition of Registrable  Securities  pursuant to the  registration  statement
covering such  Registrable  Securities until such Holder's receipt of the copies
of the supplemented or amended prospectus  contemplated by Section 6.1(f),  and,
if so directed by the  Company,  such Holder will deliver to the Company (at the
Company's  expense) all copies,  other than  permanent  file copies then in such
Holder's  possession,  of the prospectus  covering such  Registrable  Securities
current at the time of receipt of such  notice.  In the event the Company  shall
give any such notice,  the period  mentioned in Section 6.1(b) shall be extended
by the  number of days  during  the period  from and  including  the date of the
giving of such notice  pursuant to Section  6.1(f) and to and including the date
when  each  seller  of  Registrable  Securities  covered  by  such  registration
statement  shall  have  received  the  copies  of the  supplemented  or  amended
prospectus contemplated by Section 6.1(f).

                  SECTION  6.4  Indemnification.   (a)  Indemnification  by  the
Company. In the event of any registration of any securities of the Company under
the  Securities Act pursuant to Article V, the Company shall  indemnify,  to the
extent  permitted by law, the seller of any  Registrable  Securities  covered by
such registration statement,  each Affiliate of such seller and their respective
directors,  officers,  employees  and  stockholders  or members  or general  and
limited partners (and any director,  officer, Affiliate,  employee,  stockholder
and controlling Person of any of the foregoing), each Person who participates as
an underwriter in the offering or sale of such securities and each other Person,
if any, who controls such seller or any such  underwriter  within the meaning of
the Securities Act (collectively,  the "Indemnified  Parties"),  against any and
all  losses,  claims,  damages  or  liabilities,  joint or  several,  actions or
proceedings  (whether commenced or threatened) in respect thereof ("Claims") and
expenses  (including  reasonable  attorney's  fees and  reasonable  expenses  of
investigation)  to which such  Indemnified  Party may become  subject  under the
Securities  Act,  common law or  otherwise,  insofar as such  Claims or expenses
arise out of, relate to or are based upon:

         (i)      any  untrue  statement  or  alleged  untrue  statement  of any
                  material fact contained in any  registration  statement  under
                  which such  securities  were  registered  under the Securities
                  Act, any preliminary,  final or summary  prospectus  contained
                  therein, or any amendment or supplement thereto; or

         (ii)     any omission or alleged  omission to state  therein a material
                  fact  required to be stated  therein or  necessary to make the
                  statements  therein (in the case of a prospectus,  in light of
                  the circumstances under which they were made) not misleading.

                  (b) Limits on Indemnification by the Company.  Notwithstanding
the foregoing,  the Company shall not be liable to any Indemnified  Party in any
such case to the extent, but only to the extent:

         (i)      that any such Claim or expense arises out of, relates to or is
                  based upon any untrue statement or alleged untrue statement or
                  omission  or  alleged  omission  made  in  such   registration
                  statement or amendment  or  supplement  thereto or in any such
                  preliminary,  final or summary prospectus in reliance upon and
                  in conformity with written information regarding the seller of
                  Registrable  Securities  furnished  to the Company  through an
                  instrument  duly  executed  by or on  behalf  of  such  seller
                  specifically  stating  that it is for  use in the  preparation
                  thereof; and

          (ii)    that  the  foregoing  indemnity  with  respect  to any  untrue
                  statement   contained  in  or  omitted  from  a   registration
                  statement or the prospectus  shall not inure to the benefit of
                  any  party  (or any  person  controlling  such  party)  who is
                  obligated  to  deliver  a  prospectus  in  transactions  in  a
                  security as to which a  registration  statement has been filed
                  pursuant  to the  Securities  Act and  from  whom  the  person
                  asserting  any such Claims  purchased  any of the  Registrable
                  Securities  to  the  extent  that  it  is  finally  judicially
                  determined that such Claims resulted solely from the fact that
                  such party  sold  Registrable  Securities  to a person to whom
                  there  was not  sent or  given,  at or  prior  to the  written
                  confirmation  of  such  sale,  a  copy  of  the   registration
                  statement or the prospectus,  as amended or supplemented,  and
                  (x) the Company  shall have  previously  and timely  furnished
                  sufficient copies of the registration statement or prospectus,
                  as so amended  or  supplemented,  to such party in  accordance
                  with this  Agreement  and (y) the  registration  statement  or
                  prospectus,   as  so  amended  or  supplemented,   would  have
                  corrected  such  untrue  statement  or  omission of a material
                  fact.

                  (c) Survival of the Company's Indemnification  Obligation. The
indemnity  provided  by this  Section  6.4 will  remain in full force and effect
regardless of any  investigation  made by or on behalf of any Indemnified  Party
and shall survive the Transfer of securities by any seller.

                  (d)  Indemnification by the Prospective  Sellers.  The Company
may require,  as a condition  to including  any  Registrable  Securities  in any
registration statement filed in accordance with Sections 5.1 or 5.2 herein, that
it shall have received an  undertaking  reasonably  satisfactory  to it from the
prospective  seller  of  such  Registrable  Securities  or  any  underwriter  to
indemnify  (in the same  manner  and to the same  extent as set forth in Section
6.4(a)) the Company and all other prospective sellers or any underwriter, as the
case may be, with respect to any untrue statement or alleged untrue statement in
or  omission  or  alleged  omission  from  such  registration   statement,   any
preliminary,  final or summary prospectus contained therein, or any amendment or
supplement  thereto,  if such untrue  statement or alleged  untrue  statement or
omission or alleged  omission was made in reliance upon and in  conformity  with
written information furnished to the Company through an instrument duly executed
by or on behalf of such seller or  underwriter  specifically  stating that it is
for use in the preparation of such registration statement, preliminary, final or
summary  prospectus or amendment or supplement,  or a document  incorporated  by
reference into any of the foregoing.  Such indemnity  shall remain in full force
and effect regardless of any  investigation  made by or on behalf of the Company
or any of the  prospective  sellers,  or  any of  their  respective  Affiliates,
directors,  officers or  controlling  Persons and shall  survive the Transfer of
securities  by any  seller.  In no event  shall the  liability  of any seller of
Registrable  Securities hereunder be greater in amount than the dollar amount of
the proceeds  actually  received by such seller upon the sale of the Registrable
Securities giving rise to such indemnification obligation.

                  (e) Notice and Defense of Action. Promptly after receipt by an
indemnified  party hereunder of written notice of the commencement of any action
or  proceeding  with  respect to which a claim for  indemnification  may be made
pursuant to this Section 6.4, such indemnified party will, if a claim in respect
thereof is to be made against an indemnifying  party, give written notice to the
latter of the commencement of such action or proceeding; provided, however, that
the failure of the indemnified party to give notice as provided herein shall not
relieve the indemnifying  party of its obligations  under Section 6.4, except to
the extent that the indemnifying party is materially  prejudiced by such failure
to give  notice.  In case any such action or  proceeding  is brought  against an
indemnified party, unless in such indemnified party's reasonable judgment (after
consultation with legal counsel) a conflict of interest between such indemnified
and indemnifying parties may exist in respect of such action or proceeding,  the
indemnifying  party will be entitled to participate in and to assume the defense
thereof (at its expense),  jointly with any other  indemnifying  party similarly
notified to the extent that it may wish, with counsel reasonably satisfactory to
such indemnified  party,  and after notice from the  indemnifying  party to such
indemnified  party  of its  election  so to  assume  the  defense  thereof,  the
indemnifying party will not be liable to such indemnified party for any legal or
other  expenses  subsequently  incurred  by the  latter in  connection  with the
defense thereof other than reasonable costs of investigation; provided, however,
that in the event that (i) the  indemnifying  party  declines or fails to assume
the  defense  of the  action  or  proceeding  or to  employ  counsel  reasonably
satisfactory  to the  indemnified  party, in either case within a 30-day period,
(ii) if the  indemnifying  party is not  vigorously  defending  such  action  or
proceeding or (iii) the named  parties to any  proceeding  (including  impleaded
parties)  include both such indemnified  party and the  indemnifying  party, and
such indemnified  party shall have been advised by counsel that there may be one
or more legal defenses available to it which are different from or additional to
those  available to the  indemnifying  party,  then such  indemnified  party may
employ  counsel to represent or defend it in any such action or  proceeding  and
the indemnifying  party shall pay the reasonable fees and  disbursements of such
counsel  or  other  representative  as  incurred;  provided,  however,  that the
indemnifying  party shall not be required to pay the fees and  disbursements  of
more than one counsel for all  indemnified  parties  (together with  appropriate
local counsel) in any jurisdiction in any single action or proceeding.

                  (f) Settlement.  No indemnifying  party will settle any action
or proceeding or consent to the entry of any judgment  without the prior written
consent of the  indemnified  party,  unless  such  settlement  or  judgment  (i)
includes  as an  unconditional  term  thereof  the  giving  by the  claimant  or
plaintiff of a release to such  indemnified  party from all liability in respect
of such  action  or  proceeding  and (ii) does not  involve  the  imposition  of
equitable  remedies or the  imposition of any  obligations  on such  indemnified
party and does not otherwise adversely affect such indemnified party, other than
as  a  result  of  the  imposition  of  financial  obligations  for  which  such
indemnified  party will be  indemnified  hereunder.  No  indemnified  party will
settle any action or proceeding or consent to the entry of any judgment  without
the prior written consent of the indemnifying  party,  unless such settlement or
judgment  (i)  includes  as an  unconditional  term  thereof a  release  of such
indemnifying party from all liability in respect of such action or proceeding or
(ii) the  indemnifying  party  fails to assume and  maintain  the defense of the
applicable action or proceeding pursuant to this Section 6.4(c).

                  (g)  Contribution.

          (i)     If the  indemnification  provided for in this Section 6.4 from
                  the indemnifying  party is unavailable to an indemnified party
                  hereunder  in respect  of any Claim or  expenses  referred  to
                  herein,  then the indemnifying  party, in lieu of indemnifying
                  such indemnified  party, to the extent permitted by applicable
                  law,  shall  contribute  to the amount paid or payable by such
                  indemnified  party as a result of such  Claim or  expenses  in
                  such  proportion  as is  appropriate  to reflect the  relative
                  fault  of the  indemnifying  party  and  indemnified  party in
                  connection  with the actions  which  resulted in such Claim or
                  expenses,   as   well   as  any   other   relevant   equitable
                  considerations.  The relative fault of such indemnifying party
                  and indemnified  party shall be determined by agreement of the
                  indemnifying  party and indemnified party or, failing that, by
                  a court of law, by reference to, among other  things,  whether
                  any action in question, including any untrue or alleged untrue
                  statement of a material  fact or omission or alleged  omission
                  to state a  material  fact,  has been made by, or  relates  to
                  information   supplied   by,   such   indemnifying   party  or
                  indemnified   party,   and  the  parties'   relative   intent,
                  knowledge, access to information and opportunity to correct or
                  prevent  such  action.  The amount  paid or payable by a party
                  under  this  Section  6.4(g)  as a  result  of the  Claim  and
                  expenses  referred  to above  shall be deemed to  include  any
                  legal or other fees or  expenses  reasonably  incurred by such
                  party in connection with any action or proceeding.

         (ii)     The  parties  hereto  agree  that it  would  not be  just  and
                  equitable if contribution pursuant to this Section 6.4(g) were
                  determined  by pro rata  allocation  or by any other method of
                  allocation  which  does  not  take  account  of the  equitable
                  considerations  referred  to in Section  6.4(g)(i).  No Person
                  guilty of fraudulent  misrepresentation (within the meaning of
                  Section  11(f) of the  Securities  Act) shall be  entitled  to
                  contribution  from  any  Person  who  was not  guilty  of such
                  fraudulent misrepresentation.

                  (h) Other Indemnification Obligations. Indemnification similar
to that specified in this Section 6.4 (with appropriate  modifications) shall be
given by the Company and each seller of Registrable  Securities  with respect to
any required  registration or other qualification of securities under any Law or
with any governmental authority other than as required by the Securities Act.

                  (i)  Additional  Liabilities.  The  obligations of the parties
under this Section 6.4 shall be in addition to any liability which any party may
otherwise have to any other party.

                  SECTION 6.5 Required  Reports.  The Company  covenants that it
will file the reports  required to be filed by it under the  Securities  Act and
the Exchange Act (or, if the Company is not  required to file such  reports,  it
will, upon the request of any Holder, make publicly available such information),
and it will take such further action as any Holder may reasonably  request,  all
to the extent required from time to time to enable such Holder to sell shares of
Registrable  Securities without registration under the Securities Act within the
limitation  of the  exemptions  provided  by (i) Rule  144,  as such Rule may be
amended  from time to time,  or (ii) any similar  rule or  regulation  hereafter
adopted by the SEC. Upon the request of any Holder,  the Company will deliver to
such  Holder a  written  statement  as to  whether  it has  complied  with  such
requirements.

                  SECTION 6.6  Holdback  Agreement.  If any  registration  under
Section 5.1 or under Section 5.2 in which a Holder participates is in connection
with an  underwritten  public  offering,  each  Holder  agrees not to effect any
public sale or  distribution,  including any sale pursuant to Rule 144 under the
Securities  Act, of any Equity  Securities  of the Company (in each case,  other
than as part of such  underwritten  public  offering),  within  seven  (7)  days
before,  or one hundred eighty (180) days (or such lesser period as the managing
underwriters  may permit)  after,  the effective  date of any such  registration
pursuant to Sections  5.1 or 5.2,  and the  Company  hereby also so agrees,  and
agrees to use  reasonable  efforts  to cause  each  other  holder of any  equity
security of the Company  purchased from the Company (at any time other than in a
public offering), to agree to similar limitations of like duration.

                  SECTION 6.7 No Inconsistent Agreement.  The Company represents
and  warrants  that it will  not  enter  into,  or cause  or  permit  any of its
Subsidiaries  to enter into,  any agreement  which  conflicts  with or limits or
prohibits  the  exercise  of the rights  granted to the  Holders of  Registrable
Securities in this Agreement.

                                   ARTICLE VII

                                   STANDSTILL

                  SECTION 7.1 Acquisition of Additional Voting  Securities.  (a)
Subject to Section  7.1(c) and Sections 4.1, 4.2 and 4.3,  during the Standstill
Period,  AOL  hereby  agrees  that it may not,  and that it will not  permit its
controlled  Affiliates  to,  without the prior  approval  of the  Company  Board
(excluding, for purposes of such approval, the AOL Representative):

         (i)      acquire or agree to acquire the  beneficial  ownership  of any
                  additional  Equity  Securities  of the  Company  or any voting
                  rights  with  respect  to the  Capital  Stock of the  Company;
                  provided  that the foregoing  restrictions  shall not apply to
                  any   acquisition   or  proposed   acquisition  of  beneficial
                  ownership of any additional Voting Securities of the Company:

                  (x)      which   is  by  way   of   stock   dividends,   stock
                           reclassifications or other distributions or offerings
                           made  available  on a pro rata  basis to  holders  of
                           Equity Securities of the Company generally; or

                  (y)      involves Equity Securities  acquired from the Company
                           (including upon exercise of the Warrants,  conversion
                           of Preferred Shares and  Participation  Securities or
                           pursuant to Article IV) or  otherwise  in  accordance
                           with the  provisions of this  Agreement and the other
                           Transaction Agreements;

         (ii)     make,  or in any way  participate  in, any  "solicitation"  of
                  "proxies" (as such terms are defined or used in Regulation 14A
                  under the Exchange  Act) to vote any Voting  Securities of the
                  Company or seek to  influence  any Person with  respect to the
                  voting of any Voting  Securities  of the  Company or  publicly
                  announce its intention to do so;

         (iii)    make any public  announcement  with  respect to, or submit any
                  offer or purchase  proposal that is required under  applicable
                  law to be made  public by the  Company  for,  any  Acquisition
                  Proposal;

         (iv)     act,  either  independently  or in  concert  with  others,  in
                  connection  with any Acquisition  Proposal,  or form or join a
                  Group;   provided  that  this  Section  7.1(a)(iv)  shall  not
                  restrict   AOL  from   acting   independently   to  submit  an
                  Acquisition  Proposal that is not prohibited  under  paragraph
                  (iii) of this Section 7.1(a); or

          (v)     make any demand,  request or proposal to amend,  waive or
                  terminate any provision of this Section 7.1

(collectively, the "Acquisition Restrictions").

                  (b) Nothing  contained  in this Section 7.1 shall be construed
to limit or restrict any action taken in good faith by the AOL Representative or
AOL  Observer  in his or her  capacity  as a Director or observer on the Company
Board.

                  (c) The Acquisition  Restrictions will cease to apply from and
after such time as (i) the Company  materially  breaches any of its  obligations
under  Section  7.1(e)  or  Article  VIII of this  Agreement,  (ii) the  Company
materially  breaches its obligations under Sections 6.2 or 6.3 of the Investment
Agreement  or (iii) the Company or any  representative  of the Company  delivers
confidential  information  to any Third Party who has  expressed  an interest in
making,  or has made,  an  Acquisition  Proposal  and such  Third  Party has not
entered into a "standstill" agreement or other agreement containing restrictions
similar to those contained in this Section 7.1 with the Company.

                  (d) Notwithstanding the Acquisition Restrictions, AOL shall be
permitted  to file one or more  amendments  to its  Schedule  13D and any  other
similar or  successor  forms  required  to be filed with the SEC to reflect  any
proposals or announcements it is not prohibited from making, or other actions it
is not prohibited from taking, pursuant to this Section 7.1.

                  (e) In the event (i) the Company or any  representative of the
Company  solicits  an  Acquisition   Proposal  or  any  interest  in  making  an
Acquisition  Proposal  from any  Third  Party or (ii) the  Company  receives  an
unsolicited Acquisition Proposal which it determines to consider, then AOL shall
be notified  promptly,  but in any event,  within five (5) Business Days of such
event and will be  released  from the  Acquisition  Restrictions  to the  extent
required  in  order  to  submit  an  Acquisition  Proposal  to the  Company  and
participate  in the  process  developed  by the  Company  for  consideration  of
Acquisition  Proposals  (if any),  so long as AOL agrees to be bound by the same
rules (if any) as are  applicable to other Third Parties  participating  in such
process;  provided,  however,  in no event will AOL be  required to agree to any
rules  governing  the  conduct  of any  Third  Party  that  are in any way  more
restrictive to AOL than its obligations contained in this Section 7.1.

                  (f) If the Company or any representative of the Company at any
time delivers  confidential  information to any Third Party who has expressed an
interest in making,  or has made, an  Acquisition  Proposal and such Third Party
has entered into a "standstill"  agreement with the Company which contains terms
that are more  favorable to such Third Party than AOL's  obligations  under this
Section 7.1, then the Acquisition  Restrictions and the other provisions of this
Section 7.1 shall be deemed amended or supplemented  to the extent  necessary to
provide AOL with the benefit of such more favorable terms.

                                  ARTICLE VIII

                      RIGHT OF NOTIFICATION AND FORBEARANCE

                  SECTION 8.1 Right of  Notification.  (a) During the Standstill
Period,  the Company will notify AOL in writing within five (5) Business Days of
(i) its receipt of a bona fide Acquisition Proposal from a Third Party, (ii) the
determination  by the Company Board to solicit any  Acquisition  Proposal from a
Third  Party,  and (iii)  the  determination  by the  Company  Board to  provide
confidential  information to, or enter into  negotiations or discussions with, a
Third  Party who has  expressed  an interest  (which  Third Party in the case of
clause  (iii) has  included a  potential  price or price range which the Company
Board  has  determined  warrants   exploration)  in  making,  or  has  made,  an
Acquisition Proposal (each, an "Acquisition Proposal Notice").

                  (b) Within two (2) Business Days of receipt of any Acquisition
Proposal Notice, AOL may provide a list of at least fifteen (15) entities,  each
of which AOL in good faith deems to be (i) capable of completing an  acquisition
of the Company and (ii) either (w) a  television  or film media  company,  (x) a
video  service  operator,  (y) an  Internet  service  provider  or (z) a company
providing interactive video services or enabling platform technologies.

                  (c) Within one (1)  Business Day of the  Company's  receipt of
such list,  the Company will specify  whether or not the Third Party making such
Acquisition Proposal or expressing interest in making an Acquisition Proposal is
or is an Affiliate of one of the entities set forth on such list.

                  SECTION 8.2  Forbearance.  During the Standstill  Period,  the
Company shall not enter into any agreement, letter of intent or similar document
(whether  binding or not) with respect to any Acquisition  Proposal prior to the
expiration  of  a  five  (5)  Business  Day  period  following  delivery  of  an
Acquisition  Proposal  Notice under  paragraph (ii) or (iii) of Section  8.1(a),
relating to such Acquisition Proposal.

                  SECTION 8.3 Other Rights. If the Company at any time after the
date hereof grants to any Person(s) any rights of  notification  or  forbearance
with terms that are more favorable to such Person(s) than the terms set forth in
this Article  VIII,  the terms of this  Article  VIII will be deemed  amended or
supplemented to the extent necessary to provide AOL such more favorable terms.

                                   ARTICLE IX

                                  MISCELLANEOUS

                  SECTION 9.1 Termination.  (a) Except as specifically set forth
herein, the provisions of this Agreement shall terminate as follows:

         (i)      by mutual agreement of the parties;

         (ii)     at such time as no Holder holds any Registrable Securities; or

         (iii)    upon the termination of the Investment  Agreement prior to the
                  closing of the  issuance of the Shares,  Preferred  Shares (if
                  any) and Warrants thereunder.

                  (b) Nothing  herein shall relieve any party from any liability
for the breach of any of the agreements set forth in this Agreement.

                  SECTION  9.2  Amendments  and  Waivers.  Except  as  otherwise
provided herein,  no modification,  amendment or waiver of any provision of this
Agreement shall be effective against any party hereto unless such  modification,
amendment  or waiver is approved  in writing by such  party.  The failure of any
party to enforce  any of the  provisions  of this  Agreement  shall in no way be
construed as a waiver of such  provisions and shall not affect the right of such
party  thereafter  to enforce  each and every  provision  of this  Agreement  in
accordance with its terms.

                  SECTION  9.3  Successors,   Assigns  and   Transferees.   This
Agreement  shall  bind and inure to the  benefit  of and be  enforceable  by the
parties  hereto  and  their  respective   successors,   permitted   assigns  and
Transferees.  Except as expressly  provided  herein,  this  Agreement may not be
assigned  without the prior written consent of the other party,  except that (i)
AOL may assign its rights and obligations hereunder to any of its Affiliates and
(ii) AOL (or any Transferee of Equity  Securities)  may assign any or all of its
rights under Articles V and VI to any Transferee of Equity Securities.

                  SECTION 9.4  Notices.  (a) All notices  required or  permitted
hereunder  shall be in writing  and shall be deemed  effectively  given (i) upon
personal delivery to the party to be notified, (ii) when sent by confirmed telex
or facsimile if sent during normal  business  hours of the recipient or, if not,
then on the next  Business  Day,  (iii) five (5) days after  having been sent by
registered or certified mail, return receipt requested,  postage prepaid or (iv)
one (1)  Business  Day after  deposit  with a  nationally  recognized  overnight
courier, specifying next day delivery, with written verification of receipt.

                  (b)  All communications shall be sent as follows:

                  (i) to the  Company  and AOL,  to their  respective  addresses
          specified in Section 7.10 of the Investment Agreement;

                  (ii) to any other  Holder,  to the  address of such  Holder as
          shown in the stock record books of the Company; or

                  (iii) to such other address for any party as it may specify by
          like notice.

                  SECTION  9.5 Further  Assurances.  At any time or from time to
time after the date hereof,  the parties agree to cooperate with each other, and
at  the  request  of any  other  party,  to  execute  and  deliver  any  further
instruments  or documents and to take all such further action as the other party
may reasonably  request in order to evidence or effectuate the  consummation  of
the  transactions  contemplated  hereby and to otherwise carry out the intent of
the parties hereunder.

                  SECTION 9.6 Entire  Agreement.  Except as otherwise  expressly
set forth herein, this document and the other Transaction  Agreements embody the
complete  agreement and  understanding  among the parties hereto with respect to
the subject  matter hereof and  supersede and preempt any prior  understandings,
agreements or representations by or among the parties, written or oral, that may
have related to the subject matter hereof in any way.

                  SECTION 9.7 Delays or Omissions. It is agreed that no delay or
omission to exercise any right,  power or remedy accruing to any party, upon any
breach,  default or noncompliance  by another party under this Agreement,  shall
impair any such right, power or remedy, nor shall it be construed to be a waiver
of any such breach, default or noncompliance, or any acquiescence therein, or of
or in any similar breach, default or noncompliance  thereafter occurring.  It is
further  agreed  that any  waiver,  permit,  consent or  approval of any kind or
character  on  the  part  of  any  party  hereto  of  any  breach,   default  or
noncompliance  under this  Agreement  or any waiver on such  party's part of any
provisions  or  conditions  of this  Agreement,  must be in writing and shall be
effective  only to the  extent  specifically  set  forth  in such  writing.  All
remedies,  either under this  Agreement,  by law, or  otherwise  afforded to any
party, shall be cumulative and not alternative.

                  SECTION 9.8 Governing Law; Jurisdiction; Waiver of Jury Trial.
This Agreement shall be governed in all respects by the laws of the State of New
York, except, in the case of the Company and with respect to Section 2.1, to the
extent that the General  Corporation Law of the State of Delaware is applicable.
Any suit,  action or proceeding with respect to this Agreement may be brought in
any court or before any similar  authority in a court of competent  jurisdiction
in  the  State  of New  York,  and  the  parties  hereto  hereby  submit  to the
non-exclusive  jurisdiction  of such  courts  for  the  purpose  of  such  suit,
proceeding  or  judgment.  Each of the parties  hereto  hereby  irrevocably  and
unconditionally  waives  trial by jury in any  legal  action  or  proceeding  in
relation to this Agreement and for any counterclaim therein.

                  SECTION  9.9  Severability.  In  case  any  provision  of this
Agreement shall be invalid, illegal or unenforceable, the validity, legality and
enforceability  of the remaining  provisions shall not in any way be affected or
impaired thereby.

                  SECTION 9.10 Enforcement.  Each party hereto acknowledges that
money  damages  would not be an  adequate  remedy  in the event  that any of the
covenants or agreements in this  Agreement are not performed in accordance  with
its terms,  and it is therefore  agreed that in addition to and without limiting
any other  remedy or right it may have,  the  non-breaching  party will have the
right to an injunction, temporary restraining order or other equitable relief in
any court of  competent  jurisdiction  enjoining  any such breach and  enforcing
specifically the terms and provisions hereof.

                  SECTION 9.11 Titles and Subtitles.  The titles of the sections
and  subsections of this Agreement are for convenience of reference only and are
not to be considered in construing this Agreement.

                  SECTION  9.12   Counterparts;   Facsimile   Signatures.   This
Agreement may be executed in any number of counterparts,  each of which shall be
an original,  but all of which together shall  constitute one  instrument.  This
Agreement may be executed by facsimile signature(s).

                  [Remainder of page intentionally left blank.]

                  IN WITNESS  WHEREOF,  the  parties  hereto have  executed  the
STOCKHOLDERS AND  REGISTRATION  RIGHTS AGREEMENT as of the date set forth in the
first paragraph hereof.

                                    TIVO INC.

                                    By:    /s/ Michael Ramsay
                                    Name:  Michael Ramsay
                                    Title: President and Chief Executive Officer

                                    AMERICA ONLINE, INC.


                                    By:    /s/ David M. Colburn
                                    Name:  David M. Colburn
                                    Title: President, Business Affairs



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