AMERICA ONLINE INC
10-K, 2000-09-22
COMPUTER PROGRAMMING, DATA PROCESSING, ETC.
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                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-K

                  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)
                     OF THE SECURITIES EXCHANGE ACT OF 1934
                     For the fiscal year ended June 30, 2000
                       Commission File Number - 001-12143

                              AMERICA ONLINE, INC.
             (Exact name of registrant as specified in its charter)

                 Delaware                                        54-1322110
      (State or other jurisdiction of                         (I.R.S. Employer
      incorporation or organization)                         Identification No.)

               22000 AOL Way                                    20166-9323
             Dulles, Virginia                                   (zip code)
 (Address of principal executive offices)

       Registrant's telephone number, including area code: (703) 265-1000

           Securities registered pursuant to section 12(b) of the Act:

                                                      (Name of Each Exchange on
  (Title of Each Class)                                   Which Registered)
  --------------------------------------              -------------------------
  Common Stock, par value $.01 per share                New York Stock Exchange
  Preferred Share Purchase Rights                       New York Stock Exchange

        Securities registered pursuant to section 12(g) of the Act: None

     Indicate  by check mark  whether the  registrant  (1) has filed all reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days. Yes X No_____

     Indicate by check mark if disclosure of delinquent  filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K.

     As of August 31, 2000,  the aggregate  market value of voting stock held by
non-affiliates  of the  registrant,  based upon the closing  sales price for the
registrant's  common  stock,  as  reported on the New York Stock  Exchange,  was
approximately  $121.5 billion (calculated by excluding shares owned beneficially
by directors and officers).

Number of shares of registrant's common stock outstanding
as of August 31, 2000..............................................2,324,112,291

                       DOCUMENTS INCORPORATED BY REFERENCE

     The following  documents (or parts thereof) are  incorporated  by reference
into the following parts of this Form 10-K: Certain information required in Part
III of this Form 10-K is incorporated from the registrant's  Proxy Statement for
its 2000 Annual Meeting of Stockholders.


<PAGE>


                                     PART I

Item 1. Business

                                     General

      Founded in 1985, America Online, Inc., based in Dulles,  Virginia,  is the
world's leader in interactive services, Web brands,  Internet technologies,  and
electronic commerce services.

      America Online has four major lines of businesses:
      o  the Interactive Services Group,
      o  the Interactive Properties Group,
      o  the AOL International Group, and
      o  the Netscape Enterprise Group.

      The lines of business are described below.

      The Interactive  Services Group develops and operates branded  interactive
services, including:

      o   the  AOL   service,   a  worldwide   Internet   online   service  with
          approximately 23.2 million members as of June 30, 2000
      o   the  CompuServe  service,  a worldwide  Internet  online  service with
          approximately 2.8 million members as of June 30, 2000
      o   the  Netscape  Netcenter,  an Internet  portal
      o   the AOL.COM Internet portal
      o   the Netscape  Communicator  client  software,  including  the Netscape
          Navigator browser
      o   the AOLTV service,  an interactive  television service for mass-market
          consumers
      o   the AOL Wireless  services,  which deliver features and content of the
          AOL service and branded properties to wireless consumers

      The Interactive  Properties Group is built around branded  properties that
operate across multiple services and platforms, such as:

      o   Digital City,  Inc.,  the leading  local online  network and community
          guide on the AOL  service  and the  Internet  based on the  number  of
          visitors per month
      o   ICQ, the world's leading  communications  portal based on the number
          of registered  users that  provides  instant  communications  and chat
          technology
      o   AOL Instant Messenger (AIM), a Web-based communications service that
          enables  Internet users to send and respond in real time to electronic
          messages
      o   Moviefone,  Inc.,  the  nation's  No. 1 movie  guide and  ticketing
          service based on the number of users
      o   Internet music brands Spinner.com, Winamp and SHOUTcast
      o   MapQuest.com, a leader in destination information solutions

      The AOL International  Group oversees the AOL and CompuServe  services and
operations  outside the United States, as well as the Netscape Online service in
the United Kingdom.

      The Netscape  Enterprise Group focuses on providing  businesses a range of
software products,  technical support,  consulting and training services.  These
products and services enable businesses and users to share  information,  manage
networks and  facilitate  electronic  commerce.  The Netscape  Enterprise  Group
operates  primarily  through  iPlanet  E-Commerce   Solutions,   a  Sun-Netscape
alliance.  This strategic  alliance between America Online and Sun Microsystems,
Inc. ("Sun"), a leader in network computing products and services, was formed in
November 1998 and began operating in March 1999.

      For a discussion of financial  information  about the  Company's  lines of
business,  refer to Note 7 of the Notes to Consolidated Financial Statements and
Management's Discussion and Analysis.

      America Online was incorporated in Delaware on May 24, 1985. The principal
executive offices are located at 22000 AOL Way, Dulles, Virginia 20166-9323. The
Company's telephone number at that address is (703) 265-1000. Inquiries may also
be sent to America Online's Internet address: AOL [email protected],  or to the America
Online address, AOL IR.

                              Products and Services

      The  Company  has  developed a  multiple-brand  strategy  of products  and
services  that appeal to  complementary  and  diverse  groups of its members and
other users of the Internet.  The Company has also developed a  multiple-revenue
stream strategy  designed to broaden the sources of revenues from its properties
and services beyond subscription  revenues to include revenues from sources such
as advertising,  commerce,  licensing fees and transaction fees. The Company has
augmented  its online  services  with  branded  properties  that add features or
content across multiple  services or platforms.  Following these  strategies has
enabled the  Company to operate  the  business  and  improve  its  services  and
products  in a  cost-effective  manner  by  utilizing  a  shared  infrastructure
performing core functions.

      Interactive Services Group

      The  Interactive   Services  Group  operates  the  Company's   interactive
products:  the AOL and  CompuServe  services and their related brand and product
extensions such as AOL.COM, AOLTV and AOL Wireless services; Netscape Netcenter;
and the Netscape browser software.

      The AOL Service

     The  Company's  AOL service,  with 23.2  million  members at June 30, 2000,
provides  subscribers  with a  global,  interactive  community  offering  a wide
variety of content,  features  and tools.  The range of content,  features,  and
tools offered on the AOL service includes the following:

         --Online  Community--The  AOL service  promotes  interactive  community
through  electronic mail services,  message boards,  the Buddy List feature (for
instant  messaging),  an online  community  center,  public or private  "meeting
rooms"  and   interactive   conversations   (chat).   Guest   interviews,   with
participation by members,  take place at live "auditorium"  events.  "You've Got
Pictures"  allows members to receive their  developed  photos online,  share the
photos  with  others via  e-mail,  organize  and store  photos  online and order
reprints and gifts.

         --Channel  Line-Up--Content  on  the  AOL  service  is  organized  into
channels,  allowing  members to  navigate  the  service  easily to find areas of
interest.  Each of the following nineteen channels offers informational  content
and commerce and  community  opportunities:  AOL Today,  News,  Sports,  Travel,
International,   Personal  Finance,  WorkPlace,  Computing,  Research  &  Learn,
Entertainment,  Games, Interests, Lifestyles, Shopping, Health, Families, Teens,
Kids Only and Local.  Content  providers  on the AOL  service  include CBS News,
Hachette Filipacchi Magazines, Time Inc. Magazines, Bloomberg and Business Week.

         --Personalization  and Control  Features--Members can personalize their
experience on the AOL service through a number of features and tools,  including
a reminder  service  that sends  e-mail in advance of  important  events,  stock
portfolios that automatically  update market prices, Mail Controls,  which allow
members to limit who may send them e-mail and to block  certain types of e-mail,
Favorite Places, which allows members to mark particular Web sites or AOL areas,
and  Portfolio  Direct  and News  Profiles,  which send  stories  of  particular
interest to members.  The AOL service offers  Parental  Controls to help parents
form their children's  online  experience,  including tools that limit access to
particular AOL areas or Web sites or to certain  features (for example,  the AIM
service,  sending or receiving files attached to e-mail or embedded  pictures in
e-mail,  or access to  premium  services).  The  Marketing  Preferences  feature
enables members to elect not to receive certain marketing offers.  "My Calendar"
is an interactive desktop calendar that includes features that enable members to
track appointments, key dates and other personal events online.

         --Search  Capability--The  AOL service  features  AOL Search,  a search
product  introduced  with AOL 5.0 in October  1999 that  enables  AOL members to
search the Internet and AOL's exclusive content without leaving the AOL service.
AOL Search is based on Netscape's  Open Directory  Project,  a human-edited  Web
site  directory,  and  presents  search  results  according  to their  degree of
relevance to the original search terms.

     In April 2000,  the Company  introduced  AOL Plus, a feature that  provides
additional  multimedia  online content to members  connecting to the AOL service
through high-speed broadband  technologies,  including DSL, cable, satellite and
wireless   technologies.   The  expanded  content   includes   streaming  audio,
full-motion video, games and online catalogue shopping features.

      The Company introduced its latest version of the AOL service software, AOL
5.0,  in  October  1999.  New  features  to the  service  included  "You've  Got
Pictures," "My Calendar," AOL Search and AOL Plus. The Company expects to launch
its next  generation AOL 6.0 software in the fall of 2000. The AOL 6.0 software,
which is in beta  testing,  will include new features  such as mailbox  sorting,
which will allow members to sort e-mail by address,  subject heading and type of
message; "Shopping Assistant," a feature that provides shopping information such
as store ratings and price comparisons to members shopping online;  enhancements
to the Personal  Filing Cabinet and the Address Book features;  and a redesigned
toolbar.

      The AOL.COM Web Site

     The Company's AOL.COM Web site (http://www.AOL.COM)  offers AOL members and
other  Internet  users  content,  features and tools,  including AOL Search,  an
Internet search and rating tool, the AIM service, which allows Internet users to
communicate in real-time with their friends and family,  My News, a personalized
news service and My Calendar,  a  personalized  calendar  service.  AOL.COM also
offers AOL  members the  opportunity  to exchange  e-mail  through any  Internet
connection,  using AOL Mail. Content provided on the AOL.COM site includes news,
shopping, Web search services,  classified advertisements,  and white and yellow
pages directories.  The Company plans to continue to expand content and services
available through the AOL.COM Web site.

      The AOLTV Service

      The Company launched the AOLTV service, an interactive  television service
for  mass-market  consumers,  in the summer of 2000 in three  initial  markets -
Phoenix,  Sacramento  and  Baltimore.  AOLTV enables  consumers to enhance their
television  viewing experience using the AOL service's  interactive  content and
features.  With the AOLTV service,  consumers can watch  television  using their
existing signal and choose from a range of additional interactive features, such
as e-mail,  instant messaging,  and chat, utilizing a set-top box and a wireless
keyboard or  universal  remote  control.  The AOLTV  service  offers  additional
content  provided by partners of the Company  that  complements  the  television
programming  and a program  guide that  organizes the  television  channels into
different  categories  and allows users to select  channels by clicking on words
and graphics.

      AOL Wireless Service

      The AOL Wireless services deliver a variety of the AOL service's  features
and  content to users of wireless  devices,  such as mobile  phones,  pagers and
other handheld  devices.  The content and services  include  wireless  access to
e-mail,  news,  weather,  sports and stock  quotes,  as well as content from the
Company's other  properties,  such as Digital City,  MapQuest.com and Moviefone.
America  Online  has  joined  with  Sprint  PCS and AT&T to  deliver  AOL Mobile
services to consumers via Internet-ready  phones. The Company plans to introduce
the AOL Mobile Communicator service,  which will offer wireless access to e-mail
and instant messaging using pager-sized  two-way wireless devices, by the end of
2000. The Company also has an agreement with OmniSky  Corporation to deliver AOL
Wireless services on handheld devices via the OmniSky wireless Internet service.
Wireless  applications for Palm handheld  devices are also available,  including
content from  MapQuest.com and Moviefone.  The Company also plans to make e-mail
and instant messaging available on the Palm devices.  AOL Wireless also provides
text entry  solutions for wireless  devices  through the  Company's  subsidiary,
Tegic Communications,  Inc. Tegic's leading product, the T9 Text Input software,
enables  individuals  to send  e-mail,  short  messaging  services  and  instant
messages, as well as perform other text-based functions and access the Internet,
using the standard telephone keypad to enter words or sentences.

      The CompuServe Service

     The CompuServe service,  with approximately 2.8 million members at June 30,
2000, targets the value-oriented portion of the U.S. market and the professional
business-oriented  market outside of the U.S. It is available in over 500 cities
worldwide,  including  in the U.S.,  Canada and  Europe.  CompuServe  offers two
versions of its service -  CompuServe  Classic and  CompuServe  2000,  which was
introduced in February 1999 and offers  software that provides  faster  Internet
connections,  easier  installation and registration,  expanded customer options,
more powerful e-mail features and simpler navigation. CompuServe also operates a
Web site  (http://www.CompuServe.com)  to serve as an  Internet  gateway for its
members.  Features  on the site  include  personalized  news,  updated  weather,
favorite  links  and  Web  centers  highlighting  specific  areas  of  interest.
CompuServe  has  created  a  Custom  Solutions  group  to  develop  and  operate
co-branded  and custom  versions of the  CompuServe  2000  software.  This group
operates the Gateway.net  Internet Service Provider.  The Custom Solutions group
also offers private label Internet solutions for strategic  partners,  including
Worldcom, AAA, Continental Airlines and Thomas Regional Directory. CompuServe is
currently beta testing version 6.0 of CompuServe  2000, which it plans to launch
later this year.

       Netscape Netcenter

     Netscape Netcenter  (http://www.netscape.com)  offers a variety of products
and services,  including news and  information,  opportunities to purchase goods
and services,  Internet site  directories,  software,  software  downloads,  and
product  and  technical  support  information.  More than 30 million  users have
registered  with Netscape  Netcenter as of June 30, 2000.  Netcenter's  services
consist of search and  navigation  services,  such as the  aggregated  NetSearch
area,  which helps  consumers  and  businesses  find relevant  information,  and
SmartBrowsing;  programming channels,  such as Lifestyles,  Personal Finance and
Small  Business,  which  organize  content and services for directed  broadcast;
communications and community services such as e-mail and message board services,
which help consumers and  businesses  connect and  communicate;  personalization
services,  such as My Netscape,  a personalized  topical  channel that users can
customize  to  their  personal  interests;   and  opportunities  for  electronic
commerce.  Netcenter also offers services such as: Site Central, a free Web site
building  service,  Netscape  Sports  Channel,  and delivery  services by FedEx.
Through an arrangement  with Time Warner,  CNN Interactive is now a premier news
provider for  Netcenter.  Netcenter  also  promotes the  Company's  software and
customer  solutions by featuring  descriptions  of the  Company's  offerings and
providing   downloads  of  certain  software  products.   Netcenter  includes  a
co-branded version of the Company's AIM service and its "Local" channel features
content provided by the Company's Digital City property.

      Netscape Communicator/Netscape 6

     Netscape  Communicator is a suite of open  HTML-based  client software that
integrates  browsing,  e-mail,  Web-based word processing and group  scheduling.
This  suite  of  software  enables  users  to  communicate,   share  and  access
information.  Netscape Navigator,  the browser that serves as the core component
of Netscape Communicator,  allows access to information and network applications
on  intranets,   extranets  and  the  Internet.   Netscape  Navigator  offers  a
point-and-click  graphical  user  interface  that  allows  users to  browse  the
Internet's  array of  network  resources  and  participate  in  commerce  across
extranets  and the  Internet.  Two  versions of the  Netscape  Communicator  are
marketed:  Netscape  Communicator and Netscape  Communicator with Calendar.  The
latest  version,  Communicator  4.75,  was  released in August 2000 and features
SmartBrowsing and streaming audio and visual  capabilities.  With SmartBrowsing,
consumers  can search  Netcenter  services  and connect to Web sites  covering a
variety  of  topics  by  entering  common  words or  topics  (Netscape  Internet
Keywords) into the browser location bar. Communicator 4.75 also offers music and
multimedia  features through Netscape Radio, which rebroadcasts  Spinner content
and provides consumers with an endless stream of music.

         Preview  versions of the Company's next  generation  Netscape 6 browser
software  were  released  in April and  August  2000.  Netscape  6 is powered by
Netscape's Gecko  technology,  which features a faster and more powerful browser
engine  technology  than  previously  offered by Netscape.  The  Netscape  Gecko
technology allows individual  developers to tailor the browser software to their
own use, and it is designed to operate across multiple platforms, so that it can
be deployed on a range of Internet devices.  Gecko can run on multiple computing
systems,  including LINUX,  Mac OS and Windows.  The Netscape 6 browser software
offers a number of new features,  including:  a customizable  integrated  search
engine; "My Sidebar," a customizable side bar that lets consumers choose tabs to
track news, stock quotes, and buddy lists, among other options;  and "Themes," a
feature  that lets  consumers  personalize  the look and feel of the  browser by
selecting  different  combinations of graphic  elements.  The Netscape 6 browser
software  also  integrates  e-mail and  instant  messaging  within  the  browser
environment.

         Interactive Properties Group

      The  Interactive  Properties  Group  includes and  oversees the  Company's
branded  properties that operate across multiple services or platforms,  such as
Digital City, ICQ, AIM, Moviefone,  Spinner, Winamp, SHOUTcast and MapQuest.com.
The group is also responsible for developing new distribution networks that will
enable the Company to build or acquire  branded  properties  that operate across
the  Company's  multiple  services  and  platforms  while  benefiting  from  the
Company's common infrastructure.

      Digital City

      The Company's  subsidiary,  Digital City,  Inc., is a local online content
network that offers a network of local content and community  guides in over 200
U.S. markets,  including Atlanta,  Boston, Chicago, Dallas, Denver, Detroit, Los
Angeles, Minneapolis, New York, Orlando,  Philadelphia, San Diego, San Francisco
and  Washington,  D.C. The newest  version of Digital City - Digital City 2000 -
was  launched in the spring of 2000.  Local  content  provided  by Digital  City
includes  original  and  third-party  news,  sports,  weather,  and local  guide
services that offer information and reviews on local events, restaurants, health
care,  housing and job  listings.  Digital City  Wireless,  also launched in the
spring of 2000,  makes the content and  services of Digital  City  available  to
wireless  consumers in some  cities.  Digital City  provides  local  interactive
content and  services  on the AOL  service,  AOL.COM,  the  CompuServe  service,
CompuServe.com,   Netscape   NetCenter,   ICQ   and   on   the   Worldwide   Web
(http://www.digitalcity.com).  Digital  City  also is  available  through  other
distribution vehicles, such as the USATODAY.com Web site and Worldcom's Internet
service provider.

      ICQ

      The Company's  subsidiary,  ICQ Ltd., is an Internet-based  communications
Web portal  site  (http://www.icq.com),  which  utilizes  the ICQ ("I seek you")
instant communications and chat technology with a focus on interactive community
and  constant  desktop  presence.  At the end of  fiscal  2000,  ICQ had over 70
million  registered  users,  approximately  two-thirds  of whom were outside the
U.S., and was being used actively by more than 20 million users. An average of 8
million  people  use ICQ  everyday,  with  peak  use of more  than  1.4  million
simultaneous  users.  Users  become  aware of ICQ  through  the  "word of mouth"
equivalent  on the Internet of  invitations  from current ICQ users to potential
users via e-mail.  In May 2000, ICQ introduced its latest  software,  ICQ 2000a,
which features enhanced  navigation,  new instant  messaging and  communications
functionality  and  interface,  menus,  and  features  available in more than 11
languages.

      AIM

      The  Company's  AIM service is a  Web-based  communications  service  that
enables Internet users to know when other users of the service are online and to
send and respond in real time to private  electronic  messages.  When an instant
message  is sent via the AIM  service,  the  message  pops up on the  receiver's
screen instantly.  The AIM service had over 61 million registered users and more
than 20 million  active users as of June 30, 2000.  The AIM service is free, and
available for downloading on AOL.COM and on a co-branded  basis on the Company's
other brands and services,  including the  CompuServe  service,  CompuServe.com,
Netscape Netcenter and to users of Netscape Communicator  software.  The Company
has also developed  co-branded  versions of the AIM service for Apple  Computer,
Arch   Communications,   Bell  South,   DigitalWork.com,   Earthlink,   FaceTime
Communications,  Juno, Kinko's, IBM's Lotus, Lycos, Motorola,  Net2Phone, Nokia,
Novell, Oxygen Media,  RealNetworks,  Research in Motion,  Riffage, TV Guide and
Voyager.net.  The AIM service also offers such features as the ability to search
the Web directly from the AIM service and access news and  information;  a "File
Transfer"  feature that allows users to share files with other AIM users;  and a
directory of chat and interest areas. In June 2000, the Company launched Version
4.1 of AIM, featuring AIM Talk, which enables online voice communication between
AIM users, and Instant Images, which allows users to exchange images and sounds.

      AOL Moviefone

      Moviefone is the largest movie guide and  ticketing  service in the United
States based on the number of users. Through its interactive  telephone service,
its  online  service,  Moviefone.com,   and  the  Company's  wireless  services,
Moviefone  provides  millions of moviegoers  each week with a free  directory of
movies,  showtimes and theater locations,  and also provides them the ability to
purchase tickets by phone or through its Web site. Moviefone launched a revamped
version of its Web site,  www.Moviefone.com,  in May 2000. The  relaunched  site
includes a new design,  expanded  national  listings,  streaming video previews,
"at-a-glance"  reviews  from  critics and real  moviegoers  and a  selection  of
Internet  movies.  The phone  service is now  equipped  with speech  recognition
capabilities  in some  locations,  allowing  users  to  select  a movie or enter
additional information by speaking into the phone, rather than using the buttons
on the telephone  keypad.  The AOL Moviefone  service is also  available on Palm
handheld devices and Internet-ready phones.

      Spinner.com, Winamp and SHOUTcast

      Spinner.com  is a free music  service that offers over 140 music  channels
programmed by Spinner.  Its content  library  includes over 350,000  songs.  The
Spinner dedicated music player displays artist and song information as the songs
are played,  and  provides  links that enable  real-time  listener  feedback and
instant  ordering of the music being played.  In June 2000, the Spinner Plus 3.1
Player was launched,  allowing users to personalize the look of their player and
providing an enhanced  visual  experience.  Nullsoft,  Inc. is the  developer of
Winamp,  the branded MP3 player for Windows,  and  SHOUTcast,  an MP3  streaming
audio service.  Winamp surpassed 25 million unique  registrations as of June 30,
2000.  During  fiscal year 2000,  the Winamp  music site was revamped to feature
more music content and provide a more convenient  user interface.  The SHOUTcast
streaming audio service enables  individuals to broadcast their own audio stream
over the Internet.

      MapQuest.com

      MapQuest.com,  acquired by the Company in June 2000, is a leader in online
destination  solutions.  MapQuest.com licenses its technology to more than 1,600
business  partners.  Through  these  licensing  agreements,  MapQuest.com  helps
businesses  integrate maps and driving directions into their Internet,  intranet
and call  center  applications  for  improved  marketing  and  customer  service
functions.  MapQuest.com  provides  comprehensive  online  mapping  solutions to
businesses and customized maps,  destination  information and driving directions
to consumers on the Internet and mobile devices through its Web site and through
third-party  Web sites.  By June 2000,  more than 5.7  million  unique  visitors
visited the MapQuest.com Web site per month.  MapQuest.com is available  through
the Digital City and  Moviefone Web sites,  and  MapQuest.com  delivers  mapping
services on several types of wireless devices. MapQuest.com is available in nine
languages.  MapQuest.com  also provides maps and  geographic  content in digital
form for a variety of industries.

      AOL International Group

      The AOL International  Group oversees the AOL and CompuServe  services and
operations  outside the United States,  as well as the Netscape  Online service,
which  operates  in the  United  Kingdom.  As of  June  30,  2000,  the  AOL and
CompuServe services had more than 4.6 million members outside the United States.
The Company offers its AOL,  CompuServe and/or Netscape branded services through
joint ventures or distribution  arrangements in Argentina,  Australia,  Austria,
Brazil,  Canada,  France,  Germany,  Hong Kong, Japan,  Mexico, the Netherlands,
Sweden, Switzerland and the United Kingdom. Globally, members are able to access
these  services  in over 100  countries.  Additionally,  the  Company  is in the
process of expanding the number of countries to which it offers local  services.
One component of the Company's  international  strategy is to provide  consumers
with local  services in key  international  markets  featuring  local  language,
content, marketing and community. Central to the Company's strategy has been the
formation of strategic alliances with strong local and regional partners and the
provision of access for all members of international services. In addition, U.S.
and global  subscribers  to the AOL  service  can access  selected  content  and
communities offered on the Company's other global services.

      During the past fiscal year, the Company has launched  services in several
new  foreign  markets  and has taken  steps to develop or  enhance  services  in
existing markets:

o     Europe:  The Company,  through a joint venture with  Bertelsmann AG called
      "AOL  Europe,"  provides  the AOL  service and the  CompuServe  service in
      several  European  countries,  Netscape  Online in the United  Kingdom and
      CompuServe  Office in Germany.  In March 2000 the Company and  Bertelsmann
      announced  plans to  restructure  their AOL Europe  joint  venture  and to
      undertake a new strategic  alliance.  The restructuring  consists of a put
      and call arrangement for America Online to purchase,  in two installments,
      Bertelsmann's  50%  interest  in AOL Europe,  payable at America  Online's
      option in cash,  stock or a combination of cash and stock.  After December
      15,  2001 and  through  January  15,  2002,  Bertelsmann  has the right to
      require  America  Online to purchase 80% of its 50% interest in AOL Europe
      with a closing date of January 31, 2002.  After March 31, 2002 and through
      April 30, 2002,  Bertelsmann  has the right to require  America  Online to
      purchase  the  remaining  20% of its 50%  interest  in AOL  Europe  with a
      closing  date of July 1, 2002.  If  Bertelsmann  fails to exercise its put
      rights,  America Online has the right to purchase 80% of Bertelsmann's 50%
      interest in AOL Europe after January 15, 2002 and through January 15, 2003
      and the  remaining  20% after June 30, 2002 and through June 30, 2003.  In
      connection with the restructuring of the joint venture,  the two companies
      entered into a new alliance,  which provides for expanded  distribution of
      Bertelsmann's  media  content  and  electronic  commerce  properties  over
      America Online's interactive brands worldwide.  In August 1999, AOL Europe
      introduced  Netscape  Online in the United  Kingdom,  a  subscription-free
      service focused on the value-conscious  segment of the consumer market. In
      May 2000, AOL Europe  introduced  CompuServe  Office, a  subscription-free
      service, in Germany.

o     Australia:  In March 2000,  the  Company  restructured  the joint  venture
      operating the AOL Australia service. In connection with the entry into the
      put and call  arrangements  with respect to Bertelsmann's  interest in AOL
      Europe,  Bertelsmann  transferred  its 50%  interest in AOL  Australia  to
      America  Online.  The Company  then formed a new joint  venture  with AAPT
      Limited,  Australia's third largest telecommunications company, to provide
      the AOL Australia service.

o     Hong Kong: An AOL-branded  service for Hong Kong consumers - AOL Hong Kong
      - was launched in September  1999.  The AOL Hong Kong service was launched
      under  a  license  and   distribution   arrangement  with  China  Internet
      Corporation  Limited,  a Hong Kong based company,  in conjunction with its
      affiliate,  China.com,  an  Internet  company  that  operates  Web portals
      throughout  greater China.  The service  provides  consumers with original
      local  content in both  Chinese  and  English,  along with many of the AOL
      service's standard features. The Company also made an equity investment in
      China.com in June 1999.

o     Latin  America:  The Company  formed a joint venture in December 1998, AOL
      Latin America,  with the Cisneros Group of Companies ("Cisneros Group") to
      bring the  Company's  services to  consumers in Latin  America.  AOL Latin
      America  has  launched   services  in  three  Latin  American   countries,
      Argentina,  Brazil and Mexico. In November 1999, America Online Brasil was
      launched.  America  Online  Mexico was launched in July 2000,  followed by
      America  Online  Argentina  in  August  2000.  In August  2000,  AOL Latin
      America,  Inc.  completed an initial public  offering of common stock and,
      concurrently,  Banco Itau,  a regional  bank in Latin  America with online
      banking operations, became a minority shareholder.

      Netscape Enterprise Group

      The Netscape Enterprise Group provides enterprise software and services to
businesses that assist them in providing services to customers in the electronic
commerce markets.  The Netscape  Enterprise Group develops,  markets,  sells and
supports a broad suite of  enterprise  software,  which  consists of  electronic
commerce  infrastructure and electronic commerce  applications focused primarily
on corporate  intranets and  extranets,  as well as the  Internet.  The software
allows users to share  information,  manage  networks and take their  businesses
online. The software is based primarily on industry-standard  protocols that can
be deployed  across a variety of operating  systems,  platforms,  databases  and
interconnected  with  traditional  client/server   applications.   The  Netscape
Enterprise  Group also  provides a variety of services  to support its  software
products,  including technical support,  professional services and training. The
Netscape   Enterprise  Group  operates   primarily  through  iPlanet  E-Commerce
Solutions, a Sun-Netscape alliance.

      Electronic Commerce Infrastructure

      The  Electronic  Commerce  Infrastructure  is a  group  of  solutions  for
enterprise  customers and Internet  Service  Providers  that provide a flexible,
scalable  foundation  on which the  customers  can build  and  manage  their own
extranet or Internet  applications or use the Electronic Commerce  Applications.
The  Electronic  Commerce  Infrastructure  provides  a  services-ready  platform
through such  solutions as a directory and security  service for managing  users
and applications, an application server for building and deploying applications,
and a messaging solution for hosting and delivering communications services such
as e-mail and unified messaging.

      Electronic Commerce Applications

     The CommerceXpert product family of electronic commerce applications enable
businesses  to  link  and  manage  online  trading   communities  of  suppliers,
distributors,   and   customers   of  all  sizes  and   degrees   of   technical
sophistication. The CommerceXpert solutions are based on the same open protocols
and scalable  security  architecture  used for  communications  on the Internet.
These solutions  enable  organizations  to create more secure Internet  commerce
sites and exchange information with trading partners.

      iPlanet E-Commerce Solutions

     In November 1998, the Company entered into a strategic  electronic commerce
alliance with Sun, which is now referred to as the iPlanet E-Commerce Solutions,
a Sun-Netscape  Alliance.  In combination with dedicated resources from Sun, the
Netscape  Enterprise  Group  operates the Company's  part of the  alliance.  The
alliance  builds and  markets on a  collaborative  basis  end-to-end  electronic
commerce  solutions  to help  business  partners and other  companies  put their
businesses  online.  The alliance  product  portfolio  provides  customers  with
scalable,  integrated  infrastructure  software and a family of production-ready
electronic  commerce  applications.  Products are offered on the industry's most
widely available  computing  platforms.  The  infrastructure  product  portfolio
includes:  messaging  (e-mail) and calendar,  collaboration,  Web,  application,
directory (network phone book) and certificate  (security) servers. The alliance
offers  a family  of  production-ready  applications  for  electronic  commerce,
including  commerce  exchange,  procurement,  selling and  billing  applications
intended  to  make  electronic  commerce  more  efficient.  The  alliance  has a
dedicated  sales  force  that  sells  the full  suite of  products  on  multiple
platforms.  The alliance  offers  technical  expertise,  support and training to
consumers through its Alliance Professional Services group.

                                Network Services

     Technologies

     The Company employs a multiple  vendor  strategy in designing,  structuring
and operating the network services  utilized in its Interactive  Services Group.
The  Company  manages  AOLnet,  a transfer  control  protocol/Internet  protocol
(TCP/IP)  network of third-party  network service  providers,  including  Sprint
Communications Company, Genuity Inc., WorldCom, Inc. and Level 3 Communications.
AOLnet  is used for the AOL  service  and  certain  versions  of the  CompuServe
service in North America,  including CompuServe 2000. The CompuServe service for
versions  prior to CompuServe  2000  currently  relies on data network  services
provided  pursuant  to a  Network  Services  Agreement  among  the  Company  and
WorldCom.  The smooth operation of and access capacity on these earlier versions
of the CompuServe  service are dependent on the network services  provided under
the agreement and would be adversely affected by service failures of the network
services provider.

     The Company anticipates continuing to build AOLnet in order to increase its
network  capacity,  provide  members of its online  services  with higher  speed
access and reduce data network  costs on a per-hour  basis.  During fiscal 2000,
the Company added modems at a rate of approximately  50,000 monthly to expand to
approximately 2.6 million modems worldwide.  The AOL service grew as of June 30,
2000 to achieve peaks of over 1.6 million simultaneous users and the exchange of
approximately 135 million e-mail messages a day.

     The Company's  ability to reduce data network costs on a per-hour basis and
to expand  the  network  capacity  may be  limited  or  impaired  under  certain
circumstances.   The  Company  enters  into  multiple-year  data  communications
agreements to support AOLnet. In connection with those  agreements,  the Company
may commit to purchase certain minimum data communications  services or to pay a
fixed cost for the network services.  Accordingly,  if the number of subscribers
or  usage  significantly  decreases,  network  costs  will  not  correspondingly
decrease.

     Subscribers  to the Company's  interactive  online  services may experience
difficulty  in accessing  their  service from local access  numbers from time to
time due to  changing  patterns  of  usage  or  peaks  in  usage  in  particular
geographic  areas.  In addition,  supply  shortages  exist from time to time for
local  exchange  carrier lines from local  telephone  companies that the Company
requires  to  expand  network  capacity.  The  expansion  of AOLnet  requires  a
substantial   investment  in  telecommunications   equipment.   In  addition  to
purchasing  telecommunications equipment, the Company also enters into operating
leases  for  the  use of this  equipment.  Supply  shortages  could  impair  the
Company's ability to expand network capacity.

     Service Platforms and Access Devices

     The Company supports a variety of software platforms,  hardware devices and
conduits  for  access  to  the  Company's  interactive  services  and  Web-based
properties.  Today,  the vast  majority  of  members  and  users of  interactive
services access such services through personal  computers.  Operating systems on
which the AOL and  CompuServe  services  are  available  include  primarily  the
Windows (3.1, 95 and 98) and Macintosh operating systems.

     The Company has established its "AOL Anywhere"  strategy of making features
and content of the AOL service and the Company's  other  properties and services
available   through  multiple   connections  and  multiple   devices,   such  as
televisions,  wireless  telephones,  hand-held and pocket  devices,  specialized
Internet appliances, and smart phones. Features that are or will be available on
the  different  platforms  and  devices  include  e-mail,  news,  stock  quotes,
electronic commerce and instant messages.

     The Company  already  has taken  steps  under this  strategy to broaden the
platforms  and devices on which  services or  features  of its  services  can be
accessed. The Company recently launched, in select locations, the AOLTV service,
an enhanced  interactive  television  Internet  service.  The Company expects to
launch by the end of 2000 a new platform  through an  AOLTV/DIRECTV  set-top box
manufactured  by Hughes  Network  Systems that will  combine  AOLTV with digital
television programming from DIRECTV.

     The  Company  has also  launched  versions  of its AOL  service  on  mobile
platforms,  such as mobile phones,  pagers and handheld  computer  devices.  The
Company has agreements with companies such as 3Com  Corporation,  Casio,  Sprint
PCS,  AT&T  Wireless,  Nokia,  Motorola,  Research  in Motion,  BellSouth,  Arch
Communications  and OmniSky  Corporation  to offer AOL services  such as e-mail,
news,  stock  quotes and instant  messaging  over  various  handheld  and mobile
devices.  In April 2000, the Company and Gateway  announced the development of a
family of specialized Internet appliances featuring the "Instant AOL" service, a
customized  version of the standard AOL service.  The new devices will include a
countertop  appliance,  a wireless Web pad and a desktop appliance.  The Company
expects to begin shipping the first of the appliances, the countertop appliance,
this winter.

     The Company has also taken steps to adopt new technology  and  developments
in the delivery of  interactive  services.  The  Company's  AOL 5.0 software now
includes  AOL  Plus,  which  provides   additional  online  content  to  members
connecting  through  high-speed  broadband  technologies,  including DSL, cable,
satellite and wireless. The expanded content includes streaming video and audio,
games, music and online catalogue shopping features.

     The Company has upgraded AOLnet to support the v.90 standard for high-speed
access  at 56 kps,  and is also  investing  in the  development  of  alternative
technologies to deliver its interactive online services, including cable modems,
Digital Subscriber Line (xDSL) access, satellite and wireless technologies.  The
Company  plans to continue to offer its members  higher-speed  options when they
become easy-to-use and commercially  viable for the mass market. The Company has
formed strategic alliances with Verizon Communications and SBC Communications to
use new DSL  technology  to make  available a high-speed  upgrade  connection to
subscribers.  The initial roll out began in the summer of 1999. The Company also
has  entered  into an  agreement  with Compaq  under  which new Compaq  Presario
Internet  PCs  will  be  equipped  with   DSL-ready   modems  and  will  feature
pre-installed  AOL software that will enable users to access features  available
through a broadband connection.

     The Company formed a strategic alliance with Hughes Electronic Corporation,
a subsidiary of General Motors  Corporation,  in June 1999 to develop and market
integrated digital  entertainment and Internet  services.  The alliance provides
for the delivery of AOL Plus to members via Hughes' DirectPC  satellite Internet
network,  as well as delivery over Hughes' next generation  satellite system for
two-way,  broadband  connectivity.  In connection with the alliance, the Company
made a $1.5  billion  investment  in  Hughes  in the  form of a  General  Motors
preference  stock,  which  carries  a 6-1/4%  coupon  rate  and has a  mandatory
conversion into General Motors Class H common stock (GMH) in three years.

                            Advertising and Commerce

     An important  component of the Company's  strategy in its  businesses is to
continue  increasing revenues from advertising and commerce sources and from the
direct  sale  of  merchandise,  as  well  as  from  additional  sources  such as
transaction  and  licensing  fees.  The Company  continues  to  establish a wide
variety of  relationships  with  advertising  and commerce  partners to grow and
diversify its non-subscription-based  revenues and to provide subscribers on the
Company's interactive services with access to a broad selection of competitively
priced,  easy-to-order  products and services. The Company has also expanded the
scope,  range and types of  businesses  involved  in  advertising  and  commerce
relationships; many of the Company's advertising and commerce contracts are with
industry leaders such as Coca-Cola,  Kodak, Sears and Citigroup. The Company has
entered into advertising  arrangements that encompass multiple brands within the
Company's family of brands.  Additionally,  the Company has renewed and extended
or expanded relationships with existing advertising and commerce partners.

     The  Company  offers its  advertising  and  commerce  partners a variety of
customized  programs,  which may include premier placement or select sponsorship
of  particular  online  areas or Web  pages  for  designated  time  periods.  As
merchants  recognize  the value in reaching  the  Company's  large,  growing and
active  subscriber base and users of its Web-based  properties,  the Company has
been able to earn additional  revenues by offering selected merchants  exclusive
rights  to  market  particular  goods  or  services  within  one or  more of the
Company's  online services and properties.  In those  transactions,  the Company
provides its commerce partners certain  marketing and promotional  opportunities
and in return  receives cash  payments,  the  opportunity  for revenue  sharing,
cross-promotions   and   competitive   pricing  and  online   conveniences   for
subscribers.  Certain of the  transactions  with partners also include an equity
component for the Company.  The Company may receive a warrant to purchase  stock
or may purchase or acquire a direct equity interest in the partner. These equity
investments are accounted for in accordance with Company accounting policies. In
addition,  these equity  investments can also represent an additional  potential
source of income or loss to the Company upon their disposition.

                                    Marketing

      The  Company's  marketing  activities  in  its  Interactive  Services  and
Interactive  Properties  Groups are conducted for its multiple  brands through a
common  infrastructure.  The  marketing  goals of the  Interactive  Services and
Interactive  Properties  Groups are to attract and retain  members or users,  as
applicable,  and to develop and differentiate the Company's family of brands. To
support  these  goals,  the Company  markets its  products,  services and brands
through a broad array of programs and strategies, including broadcast television
and  radio   advertising   campaigns,   direct   mail,   magazine   inserts  and
advertisements,  co-marketing,  retail  distributions,  bundling  agreements and
alternate media. The Company also markets through more innovative means, such as
through extensive online and offline cross-promotion and co-branding with a wide
variety of partners.  Additionally,  through bundling agreements,  the Company's
interactive  online  services and  products are on a range of computers  made by
personal  computer   manufacturers.   The  multi-year  agreements  provide  that
pre-installed  software  will be  available  by  clicking  on an icon during the
computer's initial setup process.

      The Company utilizes targeted or limited promotions and marketing programs
and pricing plans designed to appeal to particular  groups of potential users of
its  interactive  online  services and to distinguish  and develop its different
brands.  For example,  in  connection  with the  positioning  of the  CompuServe
service in the United States as a  value-oriented  brand,  in June and July 1999
the Company announced marketing  initiatives for its CompuServe service with two
computer  manufacturers  and a  number  of  additional  retailers.  Under  these
promotions,  consumers  signing up for three-year  memberships to the CompuServe
2000  service at $21.95 per month  will  receive a rebate of $400 in  connection
with the  purchase of  designated  merchandise.  This  promotion  is designed to
appeal to consumers  who are  purchasing  computers  for the primary  purpose of
getting  online and to make the  purchase of a personal  computer  and  Internet
access easier and more affordable.

      The Company's  businesses utilize specialized  retention programs designed
to increase member and user loyalty and satisfaction.  These retention  programs
include regularly scheduled online events and conferences;  the regular addition
of new  content,  features  and  software  programs;  and online  promotions  of
upcoming online events and new features.  The Company also provides a variety of
support mechanisms such as online support and 24-hour telephone customer support
services.

     The Company's  marketing efforts and activities in its Netscape  Enterprise
Group are  conducted  primarily  through  joint  marketing  efforts  of  iPlanet
E-Commerce  Solutions,  a  Sun-Netscape  Alliance.  The  marketing  goals of the
Company's Netscape Enterprise Group are to position iPlanet E-Commerce Solutions
as the  leading  provider  of  electronic  commerce  applications  and  Internet
infrastructure software to power the Net economy.

      Advertising focuses on iPlanet's leadership position in the industry,  and
the  breadth  and  innovation  of  the  iPlanet  E-Commerce   Solutions  product
portfolio.  Advertising media includes the Company's interactive online services
and  properties,  traditional  print and  broadcast  advertising  campaigns  and
bundling  agreements.  A dedicated  sales force also  markets the  products  and
services sold or provided through iPlanet directly to potential  customers.  The
Netscape  Enterprise  Group utilizes  customer  marketing  programs  designed to
increase customer loyalty and customer satisfaction.  These programs include the
iPlanet  Customer Program  featuring a secure customer  extranet and specialized
joint  marketing  activities,  a new customer  quality  initiative  and customer
support and services.

                                    Employees

      As of June 30,  2000,  the Company  had  approximately  15,000  employees.
America Online  believes that its relations with its employees are good. None of
the  Company's  employees are  represented  by a labor union and the Company has
never experienced a work stoppage.

                               Proprietary Rights

     The Company  relies upon a combination  of contract  provisions and patent,
copyright,  trademark and trade secret laws to protect its proprietary rights in
its products and  services.  The Company  distributes  its products and services
under  agreements  that grant  members,  users or customers a license to use its
products and services and relies on the  protections  afforded by the  copyright
laws to protect  against  the  unauthorized  reproduction  of its  products.  To
license its products,  the Company relies in part on "shrink wrap" licenses that
are not signed by the end-user and,  therefore,  may be unenforceable  under the
laws of certain  jurisdictions.  In addition,  the Company  moves to protect its
trade  secrets  and  other  proprietary   information  through  agreements  with
employees  and  consultants.  The Company has also filed for a number of patents
for  technology  relating to the  Internet  and online  industry.  Although  the
Company intends to protect its rights vigorously, there can be no assurance that
these measures will be successful.  Policing  unauthorized  use of the Company's
products and services is difficult in this  industry and the steps taken may not
prevent  the  misappropriation  of the  Company's  technology  and  intellectual
property rights.  In addition,  effective  patent,  trademark,  trade secret and
copyright protection may be unavailable or limited in certain foreign countries.

     The Company  seeks to protect  some of the source code of its products as a
trade  secret and as an  unpublished  copyright  work.  Source  code for certain
products has been or will be published in order to obtain  patent  protection or
to  register  copyright  in  such  source  code.  Other  source  code  has  been
distributed  under open source code licenses.  The Company has obtained  federal
trademark  registration of a number of marks,  including  America  Online,  AOL,
Buddy List,  CompuServe,  Netscape,  Netscape  Navigator;  AOL's triangle design
logo; and Netscape's "N" logo and ship's wheel logo, and has trademark rights in
the U.S. and abroad in many other proprietary names including,  AOL.COM, Digital
City, ICQ, AOL Instant Messenger, AOLnet, Netscape Netcenter, "You've Got Mail,"
Moviefone.com, Spinner, Winamp, T9 and MapQuest.

     The Company  believes that its products,  trademarks and other  proprietary
rights do not infringe on the proprietary rights of third parties.  From time to
time,  however,  the  Company has  received  communications  from third  parties
asserting  that  features,  contents  or names of  certain  of its  services  or
products may infringe patents,  copyrights,  trademarks and other rights of such
parties.  No  litigation  is  pending  in this area that  would  have a material
adverse effect on the Company's ability to develop, market and sell its products
or operate its services.  There can be no assurance  that third parties will not
assert  infringement  claims  against the Company in the future with  respect to
current or future  features or contents of services or products or that any such
assertion  may not result in  litigation  or require  the  Company to enter into
royalty arrangements. Third parties also challenge the Company's marks from time
to time and such challenges may result in limitation or loss of trademark rights
to such proprietary marks.

                      Regulatory Environment; Public Policy

     In the United States and most  countries in which the Company  conducts its
major operations,  the Company is generally not regulated other than pursuant to
laws  applicable to businesses in general or to  value-added  telecommunications
services  specifically.  In some  countries,  the Company is subject to specific
laws  regulating the  availability  of certain  material  related tok, or to the
obtaining  of,  personal  information.  Adverse  developments  in the  legal  or
regulatory  environment relating to the interactive online services and Internet
industry in the United States,  Europe,  Asia,  Latin America or elsewhere could
have a material adverse effect on the Company's  business,  financial  condition
and operating  results.  A number of legislative  and regulatory  proposals from
various  international  bodies and foreign and domestic governments in the areas
of telecommunications regulation, particularly related to the infrastructures on
which the Internet  rests,  access  charges,  encryption  standards  and related
export  controls,   content  regulation,   consumer   protection,   advertising,
intellectual property,  privacy,  electronic commerce, and taxation,  tariff and
other  trade  barriers,   among  others,have  been  adopted  or  are  now  under
consideration.  The Company is unable at this time to predict which,  if any, of
the proposals under  consideration may be adopted and, with respect to proposals
that have been or will be adopted,  whether  they will have a  beneficial  or an
adverse  effect on the  Company's  business,  financial  condition and operating
results.  The Company has supported certain proposals designed to enhance market
access  and  service  competition  in the  offering  of mobile,  narrowband  and
broadband  Internet  services in the United States and in foreign markets and is
itself  taking  steps to bring  about  such  access and  competition  across all
Internet  distribution  systems;  the Company believes that,  where  marketplace
forces are not producing such results, the adoption of such proposals would have
a  beneficial  effect  on the  development  of the  Internet  medium  and of the
Company's prospects. The Company is unable, at this time, to predict whether any
such proposals will be adopted.

      Moreover,   the  manner  in  which  existing  domestic  and  foreign  laws
(including  Directive  95/46/EC of the European  Parliament  and of the European
Council on the  protection  of  individuals  with  regard to the  processing  of
personal  data and on the free  movement of such data) will or may be applied to
online service and Internet access  providers is uncertain,  as is the effect on
the Company's business given different  possible  applications.  Similarly,  the
Company is unable to predict the effect on the Company from the potential future
application  of various  domestic and foreign  laws  governing  content,  export
restrictions,  privacy,  consumer  protection,  export  controls  on  encryption
technology, tariffs and other trade barriers, intellectual property and taxes.

      The Company  actively works both in the United States and  internationally
with  industry  groups  and  alliances,  as well as public  interest  groups and
representatives  of  government  on  issues  affecting  the  interactive  media,
including  issues  such  as  privacy   measures  and  policies,   obscenity  and
pornography,  consumer  protection,  taxation of  interactive  services and use,
regulation of means of access to the Internet and  intellectual  property issues
such as the  application  of  copyright  laws  to the  interactive  medium.  For
example,  the Company is a member of the Global Business  Dialogue on Electronic
Commerce, a CEO-led organization  advocating a global policy framework to foster
the development of electronic commerce throughout the world;  openNet Coalition,
a coalition of industry leaders promoting open access to broadband technologies;
the Internet Alliance and the NetCoalition.com,  Internet industry associations;
and the Online Privacy Alliance, a coalition formed to address privacy issues in
the interactive medium, and is a member of the steering committees of TRUSTe and
BBB Online,  each of which is developing  enforcement systems for private sector
commitments to fair information practice principles.

      The Company believes that industry-led  standards to address issues facing
the interactive medium will result in workable solutions without restricting the
further development of the medium. The Company seeks to educate  representatives
of industry, government and public interest groups on the benefits to society of
the new  interactive  services  medium.  In the Company's  view, the independent
industry-led and market driven approaches  outlined above will provide a greater
acceptance  of the medium by  consumers  around  the world and a more  favorable
environment for the acceptance of the Company's  products and services.  Some of
the issues the  Company is  focusing on are the  protection  of privacy,  online
tools  to  permit  user  choice  of  content,   prosecution  of  online  crimes,
safeguarding  of  children,   enhancement  of  online  security,  education  and
learning, online community activities,  fostering citizen and parental education
and involvement and protection of intellectual property. The Company has adopted
internal  policies  and  principles  regarding  these areas and has  implemented
features in its services,  such as its Parental  Controls  feature,  chat safety
tips posted  prominently  on the Kids Only channel of the AOL  service,  and the
Notify AOL feature that enables members to report inappropriate  activity on the
AOL service, as further support for its standards. The Company is unable at this
time to predict  whether this approach will be adopted by government and whether
the  positive  regulatory  environment  being  sought by this  approach  will be
forthcoming.

                          Merger with Time Warner Inc.

      On January 10, 2000,  America Online entered into a merger  agreement with
Time Warner Inc.  pursuant to which each of America  Online and Time Warner will
become a wholly owned  subsidiary of a new parent  company named AOL Time Warner
Inc. In the merger,  each share of America Online common stock will be converted
into one share of AOL Time  Warner  common  stock and each share of Time  Warner
common stock and series  common  stock will be converted  into 1.5 shares of AOL
Time Warner common stock and series common stock,  respectively,  and each share
of Time Warner preferred stock will be converted into a substantially  identical
share of AOL Time Warner preferred stock.

      As a result of the merger, the former  stockholders of America Online will
have an approximate 55% interest in AOL Time Warner and the former  stockholders
of Time Warner will have an  approximate  45% interest in the  combined  entity,
expressed on a fully diluted  basis.  The merger is expected to be accounted for
by AOL Time Warner as an acquisition of Time Warner under the purchase method of
accounting for business combinations.

      The merger was  approved by the  stockholders  of America  Online and Time
Warner at special  meetings  held on June 23,  2000.  The merger is  expected to
close in the fall of 2000. The consummation of the merger is subject to a number
of customary  conditions,  including required  regulatory  approvals,  which the
companies  are in the process of seeking.  There can be no  assurance  that such
approvals will be obtained.

                           Other Business Combinations

         During the fiscal year, the Company entered into  additional  strategic
mergers and business  transactions.  In November 1999, the Company completed its
merger with Tegic  Communications,  Inc., a provider of text entry solutions for
wireless  devices.  Tegic's leading  product,  T9 Text Input  software,  enables
individuals to send e-mail,  short messaging  services and instant messages,  as
well as perform other  text-based  functions and access the Internet,  using the
standard telephone keypad to enter words or sentences.  In May 2000, the Company
purchased  the 20%  interest  in Digital  City it did not  already  own from The
Tribune  Company.   In  June  2000,  the  Company   completed  its  merger  with
MapQuest.com, Inc., a leader in destination information solutions.  MapQuest.com
provides online mapping  solutions to businesses and provides  customized  maps,
destination  information and driving  directions to consumers.  In addition,  in
July 2000, the Company acquired Prophead Development,  Inc., and in August 2000,
the Company completed mergers with Quack.com,  Inc.,  LocalEyes  Corporation and
iAmaze, Inc.

                              Available Information

      The Company files annual,  quarterly and special reports, proxy statements
and other information with the Securities and Exchange Commission.  Any document
the Company files with the Commission may be read or copied at the  Commission's
public reference room at 450 Fifth Street, N.W., Washington,  D.C. 20549. Please
call the  Commission at  1-800-SEC-0330  for further  information  on the public
reference  room.  The  Company's  Commission  filings are also  available to the
public at the Commission's Web site at http://www.sec.gov.


Item 2. Properties

      The  Company  maintains   facilities  and  offices  at  various  locations
throughout  the United  States and the rest of the world for  general  corporate
purposes,  including technology centers, customer call centers, office space and
headquarters.

      America Online maintains its headquarters facilities in Dulles,  Virginia,
and holds various  properties at and near the  headquarters  facilities that are
used principally by its Interactive Services Group, Interactive Properties Group
and AOL  International  Group.  The Company leases office space in the following
locations for Customer Call Centers:  Tucson,  Arizona;  Jacksonville,  Florida;
Albuquerque,   New  Mexico;  Oklahoma  City,  Oklahoma;  Ogden,  Utah;  and  the
Philippines.  The  CompuServe  service has its primary  operations  in Columbus,
Ohio,  and has various  properties  at and near those  facilities.  Digital City
leases  office  space in the United  States  cities for which it provides  local
interactive content and services. Moviefone leases office space in New York City
and White Plains,  New York.  ICQ maintains  its  operations in Israel.  Spinner
leases  office  space in San  Francisco.  Tegic has it  operations  in  Seattle,
Washington.   MapQuest.com's   main   operations   are  located  in  Mount  Joy,
Pennsylvania, and it has several smaller offices in various locations throughout
the United States.  The Netscape  Enterprise Group has its primary operations in
Mountain  View,  California,  and has various other  properties  throughout  the
United States and in other countries.

     The  following  table  sets forth  information  on the  Company's  material
properties:

Location           Size                Owned/Lease       Purpose
--------------------------------------------------------------------------------
Columbus, OH       296,000 sq. ft.     Owned             Office Space
Dulles, VA         967,000 sq. ft.(1)  Owned (2)         Corporate Headquarters
Dulles, VA         180,000 sq. ft.     Owned             Technology Center
Manassas, VA       220,000 sq. ft.     Owned             Technology Center
Mountain View, CA  927,000 sq. ft.     Leased            Office Space
Reston, VA         265,000 sq. ft.     Owned (2)         Technology Center
Vienna, VA         110,000 sq. ft.     Leased            Office Space

(1) An  additional  facility  is under  construction  at this  site  that,  when
    completed, will add 190,000 square feet to the current size. The facility is
    expected to be completed in early 2001.

(2) This property is held subject to a mortgage.


Item 3. Legal Proceedings

     The Company is a party to various  litigation  matters,  investigations and
proceedings,  including  several  complaints  that  have been  filed and  remain
pending in the Delaware  Court of Chancery  naming as defendants  one or more of
America  Online,  the  directors  of America  Online,  Time Warner Inc.  and the
directors  of Time  Warner.  The  complaints  purport  to be filed on  behalf of
holders  of America  Online or Time  Warner  stock,  as  applicable,  and allege
breaches of fiduciary duty by the applicable company and its directors or aiding
and abetting  breaches of fiduciary  duty by the other company and its directors
in connection  with the proposed  merger of America Online and Time Warner.  The
plaintiffs in each case seek to enjoin  completion of the merger and/or damages.
These cases are at a preliminary  stage,  but the Company does not believe these
lawsuits  have any merit and  intends to defend  against  them  vigorously.  The
Company is unable, however, to predict the outcome of these cases, or reasonably
estimate a range of possible loss given the current status of the litigation.

     Since March 2000,  America  Online has been named as a defendant in several
class  action  lawsuits  that have been filed in state and federal  courts.  The
complaints in these  lawsuits  contend that  consumers  and  competing  Internet
service providers have been injured because of the default selection features in
AOL  5.0.   Plaintiffs  are  seeking  damages,   an  injunction   enjoining  the
distribution  of AOL Version 5.0 software,  and  disgorgement of all monies that
the Company has earned  through the  distribution  of its Version 5.0  software.
These cases are at a preliminary stage, but America Online does not believe they
have merit and  intends  to  contest  them  vigorously.  The  Company is unable,
however,  to predict the outcome of these cases, or reasonably  estimate a range
of possible loss given the current status of the litigation.

     In  the  spring  of  1999,   the  Department  of  Labor  ("DOL")  began  an
investigation  of the  applicability of the Fair Labor Standards Act ("FLSA") to
the  Company's  Community  Leader  program.  The Company  believes the Community
Leaders  are  volunteers,  not  employees,  that the  Community  Leader  program
reflects  industry  practices,  and that its actions  comply  with the law.  The
Company is  cooperating  with the DOL's  inquiry,  but is unable to predict  the
outcome of the DOL's  investigation  and cannot  reasonably  estimate a range of
possible  loss  given the  current  status of the  DOL's  investigation.  Former
volunteers  have sued the Company on behalf of an alleged  class  consisting  of
current and former  volunteers,  alleging  violations of the FLSA and comparable
state  statutes.  The Company  believes  the claims have no merit and intends to
defend them vigorously.  The Company cannot predict the outcome of the claims or
whether other former or current volunteers will file additional actions, nor can
the  Company  reasonably  estimate a range of  possible  loss given the  current
status of the litigation.

     The costs and other effects of pending or future  litigation,  governmental
investigations, legal and administrative cases and proceedings (whether civil or
criminal),  settlements,  judgments  and  investigations,  claims and changes in
those matters  (including those matters  described  above),  and developments or
assertions by or against the Company  relating to  intellectual  property rights
and intellectual property licenses,  could have a material adverse effect on the
Company's business, financial condition and operating results.

Item 4. Submission of Matters to a Vote of Security Holders

      A special meeting of the  stockholders of the Company was held on June 23,
2000. The purpose of the meeting was to consider a proposal to approve and adopt
the Second Amended and Restated Agreement and Plan of Merger dated as of January
10, 2000 by and among AOL Time Warner Inc.,  America  Online,  Inc., Time Warner
Inc.,  America  Online  Merger Sub and Time Warner  Merger Sub. The proposal was
approved with  1,273,120,576  shares cast in favor of the  proposal,  32,055,011
shares cast against the proposal and 7,578,268 abstentions.


                                     PART II

Item 5. Market for Registrant's Common Equity and Related Stockholder Matters

Market Price of Common Stock

     The  following  table sets forth the range of high and low sale  prices for
the  Company's  Common  Stock for the periods  indicated  and reflects all stock
splits effected by the Company:

For the quarter ended:                       High    Low

----------------------                      ------ ------
September 30, 1998....                     $ 17.57 $ 8.75
December 31, 1998.....                     $ 40.00 $10.33
March 31, 1999........                     $ 76.88 $33.50
June 30, 1999.........                     $ 87.50 $44.75
September 30, 1999....                     $ 64.59 $38.50
December 31, 1999.....                     $ 95.63 $52.03
March 31, 2000........                     $ 82.88 $48.25
June 30, 2000.........                     $ 68.38 $48.38

     The Company has never declared,  nor has it paid, any cash dividends on its
Common Stock.  The Company  currently  intends to retain its earnings to finance
future growth and,  therefore,  does not anticipate paying any cash dividends on
its Common Stock in the foreseeable future.

     As of August 31, 2000, the approximate  number of stockholders of record of
Common  Stock  was  42,800.  In  addition,   the  Company  believes  there  were
approximately  3 million  beneficial  holders of the Common Stock,  representing
persons whose stock is in nominee or "street name" accounts through brokers.

Exchange Information

     The Company's  Common Stock is traded on the New York Stock  Exchange under
the symbol "AOL."

     Options on the  Company's  stock are traded on the  Chicago  Board  Options
Exchange, the American Stock Exchange, and the Pacific Stock Exchange.

Recent Sales of Unregistered Securities

      None

<PAGE>


Item 6.  Selected Financial Data

<TABLE>

                                                      Year Ended June 30,
                                           ------------------------------------------

                                             2000     1999     1998     1997    1996
                                           -------- -------- ------- -------- -------
                                          (Amounts in millions, except per share data)
Statement of Operations Data:
<S>                                         <C>      <C>     <C>      <C>      <C>
Subscription services.....................  $4,400   $3,321  $2,183   $1,478   $1,024
Advertising, commerce and other ..........   1,986    1,027     566      330      125
Enterprise solutions......................     500      456     365      411      188
                                           -------- -------- ------- -------- -------
Total revenues............................   6,886    4,804   3,114    2,219    1,337

Income (loss) from operations.............   1,398      450    (126)    (176)    (175)
Net income (loss) (1).....................   1,232      754     (80)    (176)    (203)
Income (loss) per common share:
Net income (loss) per share-diluted.......  $ 0.48   $ 0.30  $(0.04)  $(0.10)  $(0.13)
Net income (loss) per share-basic.........  $ 0.54   $ 0.36  $(0.04)  $(0.10)  $(0.13)
Weighted average shares outstanding:
Diluted...................................   2,603    2,566   1,859    1,682    1,507
Basic.....................................   2,278    2,090   1,859    1,682    1,507


                                                        As of June 30,
                                           ------------------------------------------

                                             2000      1999     1998    1997    1996
                                           -------- -------- ------- -------- -------
                                                     (Amounts in millions)
Balance Sheet Data:
Working capital(deficiency)...............  $2,033     $313    $114     $(40)    $78
Total assets..............................  10,673    5,417   2,886    1,508     966
Total debt................................   1,646      364     372       52      25
Stockholders' equity......................   6,161    3,095   1,004      612     400


                                                      Year Ended June 30,
                                           ------------------------------------------

                                             2000      1999     1998     1997    1996
                                           -------- -------- ------- -------- -------
                                                    (Amounts in millions)
Other Selected Data:
Net cash provided by operating activities.  $1,808    $1,119    $428    $124      $2
Net cash used in investing activities.....  (2,001)   (1,809)   (531)  (366)    (262)
Net cash provided by financing activities.   1,747       948     590    252      372
Earnings Before Interest, Taxes,
 Depreciation and Amortization
 (EBITDA, as adjusted) (2) ................  1,788       858     259      19    (107)
</TABLE>

(1)  Net income in the fiscal  year ended June 30,  2000  includes  net  special
     charges of $15 million  related to mergers and $386  million  from gains on
     investments.  Net income in the fiscal year ended June 30,  1999,  includes
     special charges of $95 million related to mergers and  restructurings,  $25
     million in transition  costs and a net gain of $567 million  related to the
     sale of investments in Excite,  Inc. Net loss in the fiscal year ended June
     30, 1998,  includes  special  charges of $75 million related to mergers and
     restructurings,  $94 million  related to acquired  in-process  research and
     development and $17 million related to legal  settlements.  Net loss in the
     fiscal year ended June 30, 1997, includes special charges of $49 related to
     a restructuring,  $24 million related to contract terminations, $24 million
     for a legal  settlement  and $9  million  related  to  acquired  in-process
     research and development.  Net loss in the fiscal year ended June 30, 1996,
     includes  special charges of $17 million for acquired  in-process  research
     and development,  $8 million in merger related costs and $8 million for the
     settlement of a class action lawsuit.

(2)  EBITDA   is   defined   as   net   income   adjusted   to   exclude:    (1)
     provision/(benefit)  for income taxes, (2) interest income and expense, (3)
     depreciation  and  amortization  and  (4)  special  charges  and  gains  on
     investments.  The Company  considers  EBITDA an important  indicator of the
     operational  strength and performance of its business including the ability
     to  provide  cash  flows to  service  debt and fund  capital  expenditures.
     EBITDA,  however,  should not be considered an  alternative to operating or
     net income as an indicator  of the  performance  of the  Company,  or as an
     alternative  to cash  flows  from  operating  activities  as a  measure  of
     liquidity,  in each case determined in accordance  with generally  accepted
     accounting principles ("GAAP").


<PAGE>


Item 7. Management's  Discussion and Analysis of Financial Condition and Results
        of Operations

                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Overview

Founded in 1985, America Online, Inc., based in Dulles, Virginia, is the world's
leader  in  interactive  services,  Web  brands,   Internet  technologies,   and
electronic commerce services.

      America Online has four major lines of businesses:
      o the Interactive Services Group,
      o the Interactive Properties Group,
      o the AOL International Group, and
      o the Netscape Enterprise Group.

      The lines of business are described below.

      The Interactive  Services Group develops and operates branded  interactive
services, including:

      o  the AOL service, a worldwide Internet online service with approximately
         23.2 million members as of June 30, 2000
      o  the  CompuServe  service,  a worldwide  Internet  online  service  with
         approximately 2.8 million members as of June 30, 2000
      o  the Netscape Netcenter, an Internet portal
      o  the AOL.COM Internet portal
      o  the  Netscape  Communicator  client  software,  including  the Netscape
         Navigator browser
      o  the AOLTV service,  an interactive  television  service for mass-market
         consumers
      o  the AOL Wireless  services,  which deliver  features and content of the
         AOL service and branded properties to wireless consumers

      The Interactive  Properties Group is built around branded  properties that
operate across multiple services and platforms, such as:

      o  Digital  City,  Inc.,  the leading  local online  network and community
         guide  on the AOL  service  and the  Internet  based on the  number  of
         visitors per month
      o  ICQ, the world's leading  communications  portal based on the number of
         registered  users  that  provides  instant   communications   and  chat
         technology
      o  AOL Instant  Messenger (AIM), a Web-based  communications  service that
         enables  Internet  users to send and  respond  in real time to  private
         personalized electronic text messages
      o  Moviefone,  Inc., the nation's No. 1 movie guide and ticketing  service
         based on the number of users
      o  Internet music brands Spinner.com, Winamp and SHOUTcast
      o  MapQuest.com, a leader in destination information solutions

      The AOL International  Group oversees the AOL and CompuServe  services and
operations  outside the United States, as well as the Netscape Online service in
the United Kingdom.

      The Netscape  Enterprise Group focuses on providing  businesses a range of
software products,  technical support,  consulting and training services.  These
products and services enable businesses and users to share  information,  manage
networks and  facilitate  electronic  commerce.  The Netscape  Enterprise  group
operates  primarily  through  iPlanet  E-Commerce   Solutions,   a  Sun-Netscape
alliance.  This strategic  alliance between America Online and Sun Microsystems,
Inc. ("Sun"), a leader in network computing products and services, was formed in
November 1998 and began operating in March 1999.

Competition

     The  Company  competes  with  a  wide  range  of  other  companies  in  the
communications,   advertising,  entertainment,   information,  media,  Web-based
services, software,  technology,  direct mail and electronic commerce fields for
subscription,  advertising,  and commerce  revenues,  and in the  development of
distribution  technologies  and  equipment in its  interactive  businesses.  The
Company also competes with a wide range of companies in the development and sale
of  electronic   commerce   infrastructure  and  applications  in  its  Netscape
Enterprise Group.

o     Competitors for subscription revenues include:
      - online services such as the Microsoft Network, AT&T Worldnet and Prodigy
        Internet
      - national    and   local   Internet    service    providers    (including
        subscription-free  providers),  such as  EarthLink,  Juno,  NetZero  and
        Bluelight.com
      - long distance and regional telephone  companies offering Internet access
        as  part  of  their  telephone  service,  such  as  AT&T  Corp.,  Sprint
        Corporation and regional Bell operating companies
      - cable television companies
      - cable Internet access services such as Excite@Home, Road Runner and Juno

o     Competitors for advertising and commerce revenues include:
      - online services such as the Microsoft Network, AT&T Worldnet and Prodigy
        Internet
      - Web-based  navigation and search services  provided by companies such as
        Yahoo! Inc., the Walt Disney Internet Group, Lycos, Inc. and Excite@Home
      - global media  companies  including  newspapers,   radio  and  television
        stations  and  content  providers,  such  as the  National  Broadcasting
        Corporation,  CBS Corporation,  The Walt Disney Company,  The Washington
        Post Company and Conde Nast Publications, Inc.
      - cable Internet access services such as Excite@Home and Road Runner
      - Web sites focusing on content, commerce,  community and similar features
        such as Amazon.com and eBay

o     Competition in the development of distribution  technologies and equipment
      includes:
      - broadband  distribution  technologies  used  in  cable  Internet  access
        services such as Excite@Home and Road Runner
      - advanced   telephone-based   access  services  offered  through  digital
        subscriber  line  technologies   offered  by  local   telecommunications
        companies
      - other  advanced  digital  services  offered by  satellite  and  wireless
        companies
      - television-based   interactive  services,   such  as  those  offered  by
        Microsoft's WebTV
      - personal  digital  assistants  or handheld  computers,  enhanced  mobile
        phones  and  other  equipment  offering  functional  equivalents  to the
        Company's features

o     Competitors   in  the   development   and  sale  of  electronic   commerce
      infrastructure and applications include:
      - providers of electronic commerce infrastructure such as server software,
        including   International   Business  Machines  Corporation,   Microsoft
        Corporation,  Oracle Corporation,  Novell, Inc., Software.com,  Inc. and
        BEA Systems, Inc.
      - providers of electronic commerce  applications  including  International
        Business  Machines  Corporation,  Oracle  Corporation,  General Electric
        Information Systems, Microsoft Corporation,  PeopleSoft, Inc., SAP A.G.,
        Open Market  Incorporated,  Ariba,  Inc.,  CommerceOne,  Inc.,  Sterling
        Commerce, Inc. and BroadVision, Inc.

     Some of the present  competitors  and potential  future  competitors of the
Company may have greater financial,  technical, marketing or personnel resources
than the Company. In addition, as a result of acquisitions,  certain competitors
are able to  offer  both  Internet  access  and  other  services,  such as cable
television  or telephone  service,  and such  consolidation  may  continue.  The
competitive  environment could have a variety of adverse effects on the Company.
For example, it could:

o     negatively  impact the Company's  ability to generate greater revenues and
      profits from sources other than online service subscription revenues, such
      as advertising and electronic commerce
o     limit the Company's  opportunities  to enter into or renew agreements with
      content providers and distribution partners
o     limit the Company's ability to develop new products and services
o     limit the Company's  ability to continue to grow or sustain its subscriber
      base
o     require price reductions in the subscription  fees for online services and
      require  increased  spending  on  marketing,   network  capacity,  content
      procurement and product and features development
o     require price reductions in the Company's enterprise software products
o     result in a loss of the Company's market share in the enterprise  software
      industry
o     require an increase in the Company's sales and marketing expenditures

      Any of the  foregoing  events could have an adverse  impact on revenues or
result in an  increase in costs as a  percentage  of  revenues,  either of which
could  have a  material  adverse  effect on the  Company's  business,  financial
condition and operating results.

Consolidated Results of Operations

                  Revenues

      The following table and discussion  highlights the revenues of the Company
for the years ended June 30, 2000, 1999 and 1998.

<TABLE>

                                                                       Year ended June 30,
                                                         -----------------------------------------------
                                                               2000           1999            1998
                                                         --------------- --------------- ---------------
                                                                       (Dollars in millions)
Revenues:
<S>                                                      <C>      <C>    <C>      <C>    <C>      <C>
Subscription services................................... $4,400   63.9%  $3,321   69.1%  $2,183   70.1%
Advertising, commerce and other.........................  1,986   28.8    1,027   21.4      566   18.2
Enterprise solutions....................................    500    7.3      456    9.5      365   11.7
                                                         ------- ------- ------- ------- ------- -------
Total revenues.......................................... $6,886  100.0%  $4,804  100.0%  $3,114  100.0%
</TABLE>


      The Company generates three main types of revenues: subscription services;
advertising, commerce and other; and enterprise solutions revenues. Subscription
services revenues are generated from customers  subscribing to the Company's AOL
service and,  effective February 1, 1998, the CompuServe  service.  Advertising,
commerce and other revenues are non-subscription  based and are generated mainly
from businesses  marketing to the Company's base of subscribers and users across
its multiple brands. Advertising,  commerce and other revenues mainly consist of
advertising and related revenues,  fees associated with electronic  commerce and
the sale of merchandise.  Enterprise  solutions revenues consist  principally of
product licensing fees and fees from technical support,  consulting and training
services.

                  Subscription Services Revenues

      Currently, the Company's Interactive Services Group generates subscription
services revenue primarily from subscribers paying a monthly membership fee.

      The Company's  current  pricing  options for the AOL service in the United
States are as follows:

      o  A standard monthly membership fee of $21.95,  with no additional hourly
         charges (the "Flat-Rate  Plan").  Subscribers can also choose to prepay
         for one year in advance at an  effective  monthly  rate of $19.95.  The
         Company increased the price of its Flat-Rate Plan from $19.95 per month
         to $21.95 per month, and the effective  monthly rate of the annual plan
         from  $17.95 per month to $19.95 per month,  effective  at the start of
         each member's  monthly billing cycle in April 1998.  Those  subscribers
         who were on the annual  plan at the time of change  were not subject to
         an increase until their renewal date.

      o An  alternative  offering  of three  hours  for $4.95  per  month,  with
        additional time priced at $2.50 per hour.

      o An alternative  offering of $9.95 per month for unlimited use--for those
        subscribers who have an Internet  connection  other than through AOL and
        use this connection to access AOL services.

      The Company's current pricing options for CompuServe 2000 are as follows:

      o  A standard monthly membership offering of 20 hours for $9.95 per month,
         with additional time priced at $2.95 per hour.

      o  A standard monthly membership fee of $19.95,  with no additional hourly
         charges.

      o  An  incentive  rebate  program  offering  a $400  rebate  with a 3 year
         commitment of $21.95 per month.

      At June 30,  2000,  the Company had  approximately  23.2 million AOL brand
subscribers, of which approximately 19.4 million were in the United States. Also
at that date,  the  Company  had  approximately  2.8  million  CompuServe  brand
subscribers, of which approximately 2 million were in the United States. At June
30, 1999, the Company had approximately 17.6 million AOL brand  subscribers,  of
which  approximately 15.3 million were in the United States.  Also at that date,
the Company had approximately 2 million CompuServe brand  subscribers,  of which
approximately 1 million were in the United States. As of June 30, 2000 and 1999,
the AOL and  CompuServe  brands had  approximately  4.6  million and 3.3 million
subscribers, respectively, outside of the United States.

      For fiscal 2000,  subscription  services  revenues  increased  from $3,321
million to $4,400 million, or 32%, over fiscal 1999. This increase was primarily
attributable  to a 34%  increase in the average  number of U.S.  subscribers  in
fiscal 2000, compared to fiscal 1999, offset in part by a slight decrease in the
average monthly subscription services revenue per U.S. subscriber.  The decrease
in the average monthly subscription  services revenue per U.S. subscriber is due
to the  different  brands and  services  offered by the  Company  and the mix of
multiple price points offered by these brands and services.

      For fiscal 1999,  subscription  services  revenues  increased  from $2,183
million to $3,321 million, or 52%, over fiscal 1998. This increase was primarily
attributable  to a 58%  increase in the average  number of U.S.  subscribers  in
fiscal 1999,  compared to fiscal 1998, as well as a 7.4% increase in the average
monthly subscription  services revenue per U.S. subscriber.  The average monthly
subscription  services  revenue  per U.S.  subscriber  increased  from $17.90 in
fiscal 1998 to $19.22 in fiscal 1999. This increase was principally attributable
to the  increase in the  Flat-Rate  Plan  membership  fee from $19.95 to $21.95,
which became effective in April 1998.

                  Advertising, Commerce and Other Revenues

      An important  objective of the Company's  business strategy is a continued
emphasis on growing the advertising, commerce and other revenues. These revenues
consist  principally of advertising and related  revenues,  fees associated with
electronic  commerce,  and the sale of merchandise across the Company's multiple
brands.  During fiscal 2000, leveraging its large, active and growing user base,
the Company continued to build on its industry-leading  advertising and commerce
through a series of major  alliances  with  leading  brands and  retailers.  The
Company's  user base not only  includes  the paying  subscribers  of the AOL and
CompuServe  services,  it also  includes  users of the  Company's  other branded
portals and services such as MapQuest.com,  AOL Moviefone,  Netcenter (with more
than 28  million  registered  users),  AOL.COM,  ICQ (with  more than 20 million
active  registered  users) and Digital  City.  Contributing  to future growth in
advertising,  commerce and other revenues is the Company's  backlog,  made up of
contractually  committed  revenues  to be  recognized  in  future  periods.  For
additional  discussion,  see Note 2  "Revenue  Recognition"  of the Notes to the
Consolidated  Financial  Statements.  The backlog  balances as of June 30, 2000,
1999  and  1998  were  $3,017   million,   $1,519   million  and  $511  million,
respectively. The majority of the backlog balance is from contracts with leading
brands and retailers such as General Motors, Hewlett-Packard,  Coca-Cola, Kodak,
Sears,  Gateway,  Citigroup and Hughes.  The Company expects that  approximately
$1,305  million in revenues  will be  generated in fiscal 2001 from the June 30,
2000 backlog.

      The following  table  summarizes the material  components of  advertising,
commerce and other revenues for the years ended June 30, 2000, 1999 and 1998.

<TABLE>

                               Year ended June 30,

                                                         -----------------------------------------------
                                                               2000            1999            1998
                                                         --------------- --------------- ---------------
                                                                       (Dollars in millions)
<S>                                                      <C>      <C>     <C>     <C>     <C>     <C>
Advertising and electronic commerce fees................ $1,600   80.6%   $ 772   75.2%   $ 363   64.1%
Merchandise.............................................    211   10.6      132   12.8      103   18.2
Other...................................................    175    8.8      123   12.0      100   17.7
                                                         ------- ------- ------- ------- ------- -------
Total advertising, commerce and other revenues.......... $1,986  100.0%  $1,027  100.0%   $ 566  100.0%
</TABLE>

      Advertising,  commerce and other  revenues  increased by 93%,  from $1,027
million in fiscal  1999 to $1,986  million in fiscal  2000.  This  increase  was
primarily  attributable to additional advertising and electronic commerce on the
Company's  AOL service,  as well as the  Company's  other  branded  services and
portals.  Advertising and electronic  commerce fees increased by 107%, from $772
million in fiscal 1999 to $1,600 million in fiscal 2000.

      Advertising,  commerce  and other  revenues  increased  by 81%,  from $566
million in fiscal 1998 to $1,027 million in fiscal 1999. More advertising on the
Company's AOL service and Netcenter portal, as well as an increase in electronic
commerce fees primarily drove the increase.  Advertising and electronic commerce
fees  increased  by 113%,  from $363  million in fiscal 1998 to $772  million in
fiscal 1999.

                  Enterprise Solutions Revenues

      The Netscape  Enterprise Group generates revenues that consist principally
of  product  licensing  fees and fees from  technical  support,  consulting  and
training services. The Netscape Enterprise Group focuses on providing businesses
a range  of  software  products,  technical  support,  consulting  and  training
services.  These  products and  services  enable  businesses  and users to share
information, manage networks and facilitate electronic commerce on the Internet.
In  November  1998,  the Company  entered  into a  strategic  alliance  with Sun
Microsystems, Inc. ("Sun"), a leader in network computing products and services,
to accelerate the growth of electronic  commerce.  The alliance became effective
in March 1999. The strategic  alliance  provides that, over a three year period,
the Company  and Sun will  jointly  develop and market to business  enterprises,
iPlanet  client  software  and  network  application  and  server  software  for
electronic commerce, extended communities and connectivity.  These products will
include  software  incorporating  the Netscape code, Sun code and technology and
certain America Online services features.

      Enterprise  solutions  revenues  increased  by 10%,  from $456  million in
fiscal 1999 to $500 million in fiscal 2000. The increase was primarily driven by
revenues generated from the alliance with Sun.

      Enterprise  solutions  revenues  increased  by 25%,  from $365  million in
fiscal 1998 to $456 million in fiscal 1999.  The increase was due to an increase
in product sales related to server  applications and consulting services coupled
with the  decline  in  revenues  in fiscal  1998 due to  offering  the  Netscape
Communicator client software, including the Netscape Navigator browser, for free
starting in January 1998.

                  Costs and Expenses

      The following  table and  discussion  highlights the costs and expenses of
the Company for the years ended June 30, 2000, 1999 and 1998.

<TABLE>

                                                                       Year ended June 30,
                                                         -----------------------------------------------

                                                              2000            1999            1998
                                                         --------------- --------------- ---------------
                                                                       (Dollars in millions)

<S>                                                      <C>     <C>     <C>     <C>     <C>     <C>
Total revenues.......................................... $6,886  100.0%  $4,804  100.0%  $3,114  100.0%

Costs and expenses:
Cost of revenues........................................ $3,458   50.2%  $2,669   55.5%  $1,825   58.6%
Sales and marketing.....................................  1,015   14.7      816   17.0      629   20.2
Product development.....................................    303    4.4      292    6.1      243    7.8
General and administrative..............................    623    9.1      417    8.7      333   10.7
Amortization of goodwill and other intangible assets....     74    1.1       65    1.3       24    0.8
Merger, restructuring and contract termination charges..     15    0.2       95    2.0       75    2.4
Acquired in-process research and development............      -      -        -      -       94    3.0
Settlement charges......................................      -      -        -      -       17     .6
                                                         ------- ------- ------- ------- ------- -------
Total costs and expenses................................ $5,488   79.7%  $4,354   90.6%  $3,240  104.1%
</TABLE>

                  Cost of Revenues

      Cost of revenues includes  network-related costs,  consisting primarily of
data network costs;  personnel and related costs  associated  with operating the
data centers, data network and providing customer support;  billing,  consulting
and technical  support/training;  host computer and network equipment costs; and
the costs of merchandise sold.

      The Company  continues to experience  increases in both subscriber  usage,
which is primarily due to the growth of the subscriber base, and average monthly
usage  per  subscriber.  Both of these  growth  factors  have the  potential  to
increase  network costs on an absolute  dollar basis, as well as a percentage of
revenue basis.  While the growth in subscriber usage and related costs generally
are consistent with the increases in subscription service revenues, the increase
in usage and related costs per subscriber  could impact operating  margins.  The
Company has  minimized,  and plans to continue to minimize,  the impact to costs
associated  with such  growth by reducing  network  costs,  on a relative  basis
(either on a per-hour basis or as a percentage of total revenues) and increasing
advertising,  commerce  and other  revenues.  An  important  factor in  reducing
network  costs is the  reduction of the costs of operating  the  Company's  data
network,  on a per-hour  basis,  through  volume  discounts  and more  efficient
utilization of AOLnet,  the Company's  TCP/IP  network.  The Company expects the
growth  in  advertising,  commerce  and other  revenues,  assuming  such  growth
continues,  will  provide  the  opportunity  and  flexibility  to fund the costs
associated  with the  increased  usage  resulting  from  growing  the  Company's
subscriber base.

      For fiscal 2000, cost of revenues  increased from $2,669 million to $3,458
million,  or 30%,  over fiscal 1999,  and  decreased  as a  percentage  of total
revenues  from 55.5% to 50.2%.  The  increase in cost of revenues in fiscal 2000
was  primarily  attributable  to increases in data  network  costs;  merchandise
costs;  personnel and related costs  associated with operating the data centers,
data network and providing customer support;  costs related to the Company's new
custom services; and billing expense as a result of increased member activity on
the various services.  Data network costs increased primarily as a result of the
larger member base and increased usage per customer. Personnel and related costs
associated  with operating the data centers,  data network,  providing  customer
support and  billing  increased  primarily  as a result of the  requirements  of
supporting a larger data network and a larger  customer  base.  Costs related to
the Company's new custom  services are a result of the Company's  agreement with
Gateway,  Inc., which was entered into in October, 1999. The decrease in cost of
revenues as a percentage of total revenues was primarily  attributable to growth
of the higher  margin  advertising,  commerce and other  revenues,  as well as a
decrease in  network-related  costs as a  percentage  of  subscription  services
revenue.  The decrease in network-related  costs as a percentage of subscription
services  revenue was primarily  driven by an 18% decrease in the hourly network
cost for the year ended June 30, 2000  compared to the year ended June 30, 1999.
The  decrease  in the hourly  network  costs is mainly due to  efficiencies  the
Company continues to realize as a result of its size and scale, as well as lower
negotiated rates with its network providers.  This decrease was partially offset
by an increase in daily member  usage,  from an average of 50 minutes per day in
the year ended June 30,  1999 to an average of nearly 58 minutes  per day in the
year ended June 30, 2000.

      For fiscal 1999, cost of revenues  increased from $1,825 million to $2,669
million,  or 46%,  over fiscal 1998,  and  decreased  as a  percentage  of total
revenues  from 58.6% to 55.5%.  The  increase in cost of revenues in fiscal 1999
was primarily attributable to increases in data network costs, host computer and
network  equipment  costs,  and  personnel  and related  costs  associated  with
operating  the data centers and data  network and  providing  customer  support;
consulting; technical support/training and billing. Data network costs increased
primarily as a result of the larger member base and more usage per member.  Host
computer and network  equipment  costs,  consisting of lease,  depreciation  and
maintenance  expenses,  increased as a result of  additional  host  computer and
network  equipment,  as a result of the  larger  member  base and more  usage by
members. Personnel and related costs associated with operating the data centers,
data network,  providing  customer support and billing increased  primarily as a
result of the requirements of supporting a larger data network,  a larger member
base and increased  subscription services revenues.  Personnel and related costs
associated  with  consulting  and  technical  support/training  increased due to
providing additional customer support and professional services. The increase in
cost of  revenues,  as a  percentage  of  total  revenues,  in  fiscal  1998 was
primarily  attributable to an increase,  as a percentage of total  revenues,  in
host computer and network  equipment costs coupled with the decrease in revenues
related to the high margin Netscape  Communicator client software (including the
Netscape Navigator  browser) partially offset by a decrease,  as a percentage of
total revenues, in royalties paid to information and service providers.

                  Sales and Marketing

      Sales and  marketing  expenses  include  the costs to  acquire  and retain
subscribers,  the  operating  expenses  associated  with the sales and marketing
organizations  and  other  general  marketing  costs to  support  the  Company's
multiple brands.

      The Company's  strategy  continues to emphasize brand  advertising  across
multiple  brands,  as well as  cost-effective  bundling  agreements,  where  the
Company's  products  are widely  distributed  with new personal  computers,  the
Windows operating system and other peripheral  computer  equipment and software.
Additionally,  the  Company  continues  to market its  products  via direct mail
programs.   These  marketing   initiatives  coupled  with  improving  subscriber
acquisition  and  retention  rates,  as well as the  growth of  advertising  and
electronic commerce revenues,  have contributed to the continued  improvement of
marketing expenses as a percentage of total revenues.

      For fiscal 2000, sales and marketing  expenses increased from $816 million
to $1,015  million,  or 24%, over fiscal 1999,  and decreased as a percentage of
total revenues from 17.0% to 14.7%. The increase in sales and marketing expenses
for fiscal 2000 was mainly  attributable  to an  increase  in direct  subscriber
acquisition  costs  related  to the AOL  service  and brand  advertising  across
multiple  brands,  offset by a decrease in sales and sales support  functions in
the  Netscape  Enterprise  Group.  The  decrease  in  marketing  expenses  as  a
percentage of total revenues was primarily a result of the substantial growth in
total revenues.

     For fiscal 1999, sales and marketing  expenses  increased from $629 million
to $816  million,  or 30%,  over fiscal 1998,  and  decreased as a percentage of
total revenues from 20.2% to 17.0%. The increase in sales and marketing expenses
for fiscal 1999 was mainly  attributable  to an  increase  in direct  subscriber
acquisition  costs, brand advertising across multiple brands and personnel costs
associated with expanding the Netscape  Enterprise  business.  The decrease as a
percentage of total revenues was primarily a result of the substantial growth in
revenues.

                  Product Development

      Product  development  costs include research and development  expenses and
other  product  development  costs  including  support  and  maintenance  of the
Company's multiple interactive products.

      For fiscal 2000, product  development costs increased from $292 million to
$303  million,  or 4%, over fiscal 1999,  and decreased as a percentage of total
revenues  from 6.1% to 4.4%.  The  increase  in  product  development  costs was
primarily  due to an increase in the number of  technical  employees  to support
additional  products across multiple brands. The decrease in product development
costs  as a  percentage  of  total  revenues  was  primarily  a  result  of  the
substantial growth in total revenues.

      For fiscal 1999, product  development costs increased from $243 million to
$292 million,  or 20%, over fiscal 1998,  and decreased as a percentage of total
revenues  from 7.8% to 6.1%.  The  increase  in  product  development  costs was
primarily  due to an increase in personnel  costs  resulting  from the Company's
acquisitions of Actra Business Systems LLC ("Actra"),  KIVA Software Corporation
("KIVA")  and the  online  service  of  CompuServe  (see  Note 6 of the Notes to
Consolidated Financial Statements). The decrease in product development costs as
a percentage of total revenues was primarily a result of the substantial  growth
in revenues.

                  General and Administrative

      For fiscal 2000, general and  administrative  expenses increased from $417
million to $623 million,  or 49%, over fiscal 1999, and increased  slightly as a
percentage  of total  revenues  from 8.7% to 9.1%.  The  increase in general and
administrative costs for fiscal 2000, was primarily  attributable to an increase
in bad  debt  expense  related  to the AOL and  CompuServe  services;  increased
personnel  costs,  primarily  payroll  taxes  related to employee  stock  option
exercises;  and other professional  services and fees,  primarily consulting and
legal  fees.  The  increase  in bad debt  related to the  CompuServe  service is
primarily  due to the  CompuServe  rebate  program which was initiated in fiscal
year 2000.  The increase in bad debt related to the AOL service is primarily the
result of extending the collection  period for  subscription  fees. In addition,
the increase in  subscription  revenues  during fiscal 2000 for both the AOL and
CompuServe services contributed to the increase in bad debt.

      For fiscal 1999, general and  administrative  expenses increased from $333
million to $417 million, or 25%, over fiscal 1998, and decreased as a percentage
of total revenues from 10.7% to 8.7%. The increase in general and administrative
costs for fiscal 1998,  and such costs as a percentage  of total  revenues,  was
primarily  attributable  to higher  personnel and related costs,  which included
compensatory  stock options and other charges  primarily  related to the sale of
ANS  Communications,  Inc.,  ("ANS"), as well as increases in professional fees,
principally related to legal matters.

                  Amortization of Goodwill and Other Intangible Assets

      Amortization  of goodwill  and other  intangible  assets  increased to $74
million in fiscal 2000 from $65 million in fiscal 1999 and $24 million in fiscal
1998.  The  increase in  amortization  expense  during  fiscal 2000 is primarily
attributable  to goodwill  associated  with the  acquisition  of the  CompuServe
online service in January 1998, with minor subsequent adjustments.  The increase
in amortization expense during fiscal 1999 is primarily attributable to goodwill
associated with the acquisitions of Mirabilis,  Ltd. ("Mirabilis") in June 1998,
CompuServe  in  January  1998,  and Actra in  December  1997.  The  increase  is
partially  offset by a decrease  in  goodwill  amortization  resulting  from the
disposition of ANS in January 1998.

                  Acquired In-Process Research and Development

      The  Company  incurred  a total  of $94  million  in  acquired  in-process
research and development  charges in fiscal 1998 related to the  acquisitions of
Mirabilis,  Actra, Personal Library Software, Inc. ("PLS") and NetChannel,  Inc.
("NetChannel").

      In June 1998, the Company acquired the assets, including the developmental
ICQ instant communications and chat technology,  and assumed certain liabilities
of  Mirabilis.   The  ICQ  technology  is  an  enabling  technology  for  online
communication.  At the  date  of  acquisition,  Mirabilis  reported  12  million
registered trial users of which approximately half were active. The Company paid
$287  million in cash and may pay up to $120  million in  additional  contingent
purchase payments based on future performance levels. The Company's Consolidated
Statements of Operations  reflect a one-time write-off of the amount of purchase
price  allocated to in-process  research and  development of  approximately  $60
million.

      In accounting for the acquisition of Mirabilis,  the Company allocated the
excess  purchase  price over the fair value of net tangible  assets  acquired to
identified  intangible  assets.  In  performing  this  allocation,  the  Company
considered,  among other factors,  the attrition rate of the active users of the
technology  at the date of  acquisition  (estimated  to be  similar  to the rate
experienced  by the AOL  service)  and the  research  and  development  projects
in-process at the date of  acquisition.  With regard to the in-process  research
and development projects, the Company considered, among other factors, the stage
of  development  of each project at the time of  acquisition,  the importance of
each project to the overall development plan, and the projected incremental cash
flows from the projects when  completed  and any  associated  risks.  Associated
risks include the inherent  difficulties  and  uncertainties  in completing each
project and thereby achieving technological feasibility and risks related to the
impact of potential changes in future target markets.  If these projects are not
successfully  developed,  the Company may not realize the value  assigned to the
in-process  research and  development  projects.  In addition,  the value of the
other acquired intangible assets may also become impaired.

      The Company  acquired  Actra,  a developer  of commerce  applications  for
conducting   business-to-business  and  business-to-consumer   commerce  on  the
Internet in December 1997,  PLS, a developer of information  indexing and search
technologies in January 1998 and NetChannel,  a Web-enhanced television company,
in June 1998. These transactions were accounted for under the purchase method of
accounting.  In connection  with the purchase of Actra,  the Company  recorded a
charge for acquired  in-process  research  and  development  of $14 million.  In
connection  with the  purchases  of PLS and  NetChannel,  the  Company  recorded
charges for acquired  in-process  research and development in fiscal 1998 of $10
million related to each acquisition.

      The technology,  market and development  risk factors  discussed above for
the Mirabilis acquisition are also relevant and should be considered with regard
to the acquisitions of Actra, PLS and NetChannel.

                  Merger, Restructuring and Contract Termination Charges

      In  fiscal  2000,  the  Company  recognized  net  charges  of $15  million
primarily related to the mergers of MapQuest.com, Inc. and Tegic Communications,
Inc.,  consisting mainly of investment banking,  legal and accounting  services;
contract  termination  fees; and severance and other personnel costs. As of June
30, 2000,  approximately  $9 million of the merger  related costs had been paid.
The company expects the remaining costs associated with the merger to be paid by
December, 2000.

      In fiscal 1999, the Company  recognized  charges of $95 million related to
restructurings  and  mergers.  All of these  costs  had been paid as of June 30,
2000.

      o  In connection  with the mergers of Moviefone,  Inc.,  Spinner  Networks
         Incorporated,  NullSoft,  Inc. and AtWeb,  Inc.,  the Company  recorded
         direct merger-related costs of $17 million.
      o  In connection  with plans  announced and implemented in March 1999, the
         Company  recorded a charge of $78 million for direct  costs  related to
         the merger with  Netscape  and the  Company's  reorganization  plans to
         integrate  Netscape's  operations  and  build on the  strengths  of the
         Netscape brand and capabilities, as well as the merger with When, Inc.

      In fiscal 1998, the Company  recognized net charges of $75 million related
to restructurings  and mergers.  All of these costs had been paid as of June 30,
2000.

      o  In connection with a restructuring plan adopted in the third quarter of
         fiscal 1998, the Company  recorded a $35 million  restructuring  charge
         associated with the  restructuring  of its AOL Studios brand group. The
         restructuring included the exiting of certain business activities,  the
         termination of approximately  160 employees and the shutdown of certain
         subsidiaries and facilities.
      o  At the end of the second and beginning of the third  quarters of fiscal
         1998, the Company recorded a $35 million  restructuring  charge related
         to the implementation of certain  restructuring  actions mainly related
         to the Netscape  Enterprise Group. These actions were aimed at reducing
         its  cost  structure,   improving  its  competitiveness  and  restoring
         sustainable   profitability.   The  restructuring  plan  resulted  from
         decreased demand for certain Enterprise  products and the adoption of a
         new strategic direction.  The restructuring included a reduction in the
         workforce  (approximately  400  employees),   the  closure  of  certain
         facilities,  the  write-off  of  non-performing  operating  assets  and
         third-party royalty payment obligations relating to canceled contracts.
      o  In connection with the merger of Kiva Software Corporation, the Company
         recognized  merger costs of $6 million  consisting mainly of investment
         banking, legal and accounting services.
      o  In connection with a  restructuring  plan adopted in the second quarter
         of fiscal 1997, the Company recorded a $49 million restructuring charge
         associated   with  the  Company's   change  in  business   model,   the
         reorganization   of  the  Company  into  three  operating   units,  the
         termination of approximately  300 employees and the shutdown of certain
         operating divisions and subsidiaries. As of the first quarter of fiscal
         1998,  substantially  all  of the  restructuring  activities  had  been
         completed  and  the  Company   reversed  $1  million  of  the  original
         restructuring accrual in the first quarter of fiscal 1998.

      Refer to Note 3 of the  Notes to  Consolidated  Financial  Statements  for
further information related to the restructurings and merger costs.

                  Settlement Charges

      In fiscal  1998,  the  Company  recorded  a net  settlement  charge of $18
million in connection with the settlement of the Orman v. America  Online,  Inc.
class action lawsuit filed in U.S.  District  Court for the Eastern  District of
Virginia alleging  violations of federal securities laws between August 1995 and
October  1996.  Included  in the net  settlement  charge was an  estimate of $17
million in  insurance  receipts.  Also in fiscal 1998,  the Company  revised its
estimate of a liability in connection  with a legal  settlement that occurred in
fiscal 1997 and reversed $1 million of the original settlement accrual.

                  Other Income, net

      Other   income,   net  consists   primarily  of   investment   income  and
non-operating  gains net of interest  expense  and  non-operating  charges.  The
Company had other income of $616 million, $638 million and $30 million in fiscal
years 2000, 1999 and 1998, respectively.  The decrease in other income in fiscal
2000 was primarily  attributable  to net realized  gains on  investments of $408
million in fiscal 2000 compared to net realized  gains of $565 million in fiscal
1999, offset by an increase in interest income.  The increase in other income in
fiscal 1999 was primarily  attributable  to net realized gains on investments of
$565  million  compared to net  realized  gains of $6 million in fiscal 1998 and
increases in net interest income partially offset by decreases in the allocation
of losses to minority stockholders, as well as investment write-offs.

      The Company's  investment  portfolio of  available-for-sale  securities is
primarily    invested   in   Internet   and    technology    companies.    These
available-for-sale equity investments are subject to significant fluctuations in
fair market value due to the  volatility of the stock market and the  industries
the Company is invested in. The Company has realized  gains and losses from both
the sale of  investments,  as well as mergers and  acquisitions of companies the
Company is invested in. See Note 11 of the Notes to the  Consolidated  Financial
Statements.  The  Company's  objectives in managing its exposure to stock market
fluctuations is to minimize the impact of stock market declines to the Company's
earnings and cash flows. Beyond the control of the Company,  however,  continued
market  volatility,  as well as mergers and acquisitions,  have the potential to
have a material  non-cash  impact on the  operating  results  of the  Company in
future periods.

                  (Provision) Benefit for Income Taxes

      The  (provision)  benefit  for  income  taxes was  $(782),  $(334) and $16
million in fiscal 2000, 1999 and 1998, respectively. The substantial increase in
the  provision  for  income  taxes  in  fiscal  1999 is a direct  result  of the
Company's  increase in pre-tax  income.  For  additional  information  regarding
income  taxes,  refer  to  Note  12  of  the  Notes  to  Consolidated  Financial
Statements.

                  Segment Results of Operations

      The  Company  currently  has four  operating  segments,  of which  two are
reportable segments, that share the same infrastructure. For further information
regarding segments,  refer to Note 7 of the Notes to the Consolidated  Financial
Statements.

         A summary of the segment financial information is as follows:

<TABLE>

                                                          Years ended June 30,

                                              ----------------------------------------

                                                  2000          1999          1998
                                              ------------  ------------  ------------
                                                         (Amounts in millions)

Revenues:
<S>                                               <C>          <C>           <C>
Interactive Services Group (1)..............      $5,993       $4,233        $2,689
Netscape Enterprise Group (2)...............         500          456           365
Other Segments (3) .........................         393          115            60
                                              ------------  ------------  ------------
    Total revenues..........................      $6,886       $4,804        $3,114

Income (loss) from operations:

Interactive Services Group (1)..............      $1,685       $  989          $452
Netscape Enterprise Group (2)...............         103          (14)          (18)
Other Segments (3)..........................          79          (72)          (88)
General & Administrative (4)................        (454)        (358)         (286)
Other charges...............................         (15)         (95)         (186)
                                              ------------  ------------  ------------
    Total income (loss) from operations.....      $1,398       $  450       $  (126)
</TABLE>

(1)  For fiscal  years  2000,  1999 and 1998,  the  Interactive  Services  Group
     includes  online  service  revenues of $4,400  million,  $3,321 million and
     $2,183 million, respectively;  advertising,  commerce and other revenues of
     $1,593 million, $912 million and $506 million,  respectively;  and goodwill
     and other intangible  assets  amortization of $44 million,  $32 million and
     $17 million, respectively.

(2)  For fiscal  years 2000,  1999 and 1998,  the Netscape  Enterprise  Group is
     comprised  solely of  enterprise  revenues and includes  goodwill and other
     intangible  assets  amortization of $0 million,  $5 million and $7 million,
     respectively.

(3)  For fiscal years 2000, 1999 and 1998,  Other Segments are comprised  solely
     of advertising,  commerce and other revenues and include goodwill and other
     intangible assets amortization of $30 million,  $28 million and $0 million,
     respectively.

(4)      Bad debt has been allocated to the applicable segment.

      For an overview of the segment revenues, refer to the consolidated results
of operations discussion earlier in this section.

      Interactive  Services  Group income from  operations  increased  from $452
million  in fiscal  1998 to $989  million in fiscal  1999 and $1,685  million in
fiscal 2000.  These increases are mainly the result of increases in subscription
services and  advertising,  commerce and other  revenues  coupled with increased
network efficiencies.

      Netscape Enterprise Group income/loss from operations improved from a loss
of $18  million in fiscal 1998 to a loss of $14 million in fiscal 1999 to income
of $103 million in fiscal 2000. These  improvements were mainly  attributable to
the increase in revenues,  as well as a decline in  operating  expenses,  as the
Netscape Enterprise Group began to realize efficiencies from using the Company's
infrastructure.  In addition,  the  Netscape  Enterprise  Group is  experiencing
benefits from the Sun Alliance, which became effective in March 1999.

      Other Segments  income/loss  from  operations  improved from a loss of $88
million in fiscal  1998 to a loss of $72 million in fiscal 1999 to income of $79
million in fiscal  2000.  These  improvements  were  mainly  attributable  to an
increase in Interactive  Properties  advertising revenues partially offset by an
increase in cost of revenues and marketing costs.

Liquidity and Capital Resources

      The Company is currently  financing its operations  primarily through cash
generated  from  operations.  During  fiscal 2000,  the Company  generated  $1.8
billion in cash from  operations.  In addition,  the Company has generated  cash
from the sale of its convertible  notes, the sale of marketable  securities held
and the sale of its capital stock. In addition to purchasing  telecommunications
equipment,  the Company  also enters into  operating  leases for the use of this
equipment.  Net cash provided by operating activities was $1,808 million, $1,119
million  and $428  million  in fiscal  2000,  1999 and 1998,  respectively,  and
increased  primarily due to the Company's  increase in net income. Net cash used
in investing  activities was $2,001 million,  $1,809 million and $531 million in
fiscal 2000,  1999 and 1998,  respectively.  Cash used in  investing  activities
included $1.2 billion of investments  in  available-for-sale  securities  during
fiscal  year 2000 and $2.3  billion  during  fiscal  year  1999,  including  the
Company's $1.5 billion investment in a General Motors equity security related to
the  strategic  alliance  the  Company  entered  into  with  Hughes  Electronics
Corporation  ("Hughes").  Cash used in investing  activities in fiscal year 1999
was offset by net proceeds of approximately  $600 million related to the sale of
Excite, Inc.  investments.  Net cash provided by financing activities was $1,747
million,  $948  million  and  $590  million  in  fiscal  2000,  1999  and  1998,
respectively. Included in financing activities for fiscal 2000 were $1.3 billion
in net proceeds  from the issuance of  convertible  debt.  Included in financing
activities  for fiscal 1999 were $550 million in aggregate  net proceeds  from a
public stock offering of its common stock.

      The Company uses its working capital to finance ongoing  operations and to
fund  marketing and the  development  of its products and services.  The Company
plans to  continue  to invest in  subscriber  acquisition,  retention  and brand
marketing to expand its  subscriber  base, as well as in network,  computing and
support  infrastructure.  Additionally,  the Company expects to use a portion of
its cash for the acquisition and subsequent  funding of  technologies,  content,
products or businesses  complementary  to the Company's  current  business.  The
Company anticipates that cash on hand and cash provided by operating  activities
will be sufficient to fund the operations of the Company's  current business for
the next twelve months.  The Company  currently has  approximately  $3.7 billion
available for issuance under a shelf registration filed in May 1999.

      At June 30,  2000,  the  Company had  working  capital of $2,033  million,
compared to working  capital of $313 million at June 30, 1999. In addition,  the
Company  had  investments  including  available-for-sale  securities  of  $4,358
million  and $2,151  million at June 30,  2000 and 1999,  respectively.  Current
assets  increased  by $2,383  million,  from $2,045  million at June 30, 1999 to
$4,428  million at June 30, 2000,  while current  liabilities  increased by $663
million,  from $1,732  million to $2,395  million,  over this same  period.  The
increase in current assets was primarily attributable to an increase in cash and
short-term  investments resulting from cash generated by operations,  as well as
cash  generated  by the  issuance  of  convertible  debt.  The change in current
liabilities was due to an increase in deferred revenues.

      During December 1999, the Company sold $2.3 billion aggregate principal at
maturity of zero-coupon Convertible Subordinated Notes (the "Zero-Coupon Notes")
due December 6, 2019 and received net proceeds of  approximately  $1.2  billion.
Also, in December 1999, the underwriters  exercised the overallotment  option on
the  Zero-Coupon  Notes.  As a result,  on  January 5, 2000,  the  Company  sold
additional   Zero-Coupon   Notes  with   aggregate   principal  at  maturity  of
approximately  $55.6 million for net proceeds of approximately $30 million.  For
additional  information  regarding these notes, refer to Note 10 of the Notes to
the Consolidated Financial Statements.

      During July 1998,  the Company sold  approximately  43.2 million shares of
common  stock and raised a total of $550  million in new equity,  which was used
for general corporate purposes.

      In  November  1997,  the  Company  sold  $350  million  of 4%  Convertible
Subordinated Notes due November 15, 2002. For additional  information  regarding
these  notes,  refer  to  Note 10 of the  Notes  to the  Consolidated  Financial
Statements.

      On March 17, 2000,  America  Online and  Bertelsmann AG announced a global
alliance  to  expand  the  distribution  of  Bertelsmann's   media  content  and
electronic  commerce   properties  over  America  Online's   interactive  brands
worldwide.  America  Online and  Bertelsmann  also  announced  an  agreement  to
restructure  their interests in the AOL Europe and AOL Australia joint ventures.
This restructuring  consists of a put and call arrangement for America Online to
purchase,  in two  installments,  Bertelsmann's  50%  interest in AOL Europe for
consideration  ranging from $6.75 billion to $8.25  billion,  payable at America
Online's option in cash,  America Online stock (or AOL Time Warner stock, if the
merger  with Time  Warner has closed) or a  combination  of cash and stock.  For
additional information regarding these announcements, see Note 6 of the Notes to
Consolidated Financial Statements.

      In June 1998,  the Company  purchased  Mirabilis  for $287 million in cash
(and  contingent  purchase  price payments of up to $120 million) and NetChannel
for  $16  million  in  cash.  For   additional   information   regarding   these
acquisitions, see Note 6 of the Notes to Consolidated Financial Statements.

      In January 1998,  the Company  consummated  a Purchase and Sale  Agreement
(the  "Purchase and Sale") by and among the Company,  ANS  Communications,  Inc.
("ANS"),  a then  wholly-owned  subsidiary of the Company,  and  WorldCom,  Inc.
("WorldCom")  pursuant to which the Company  transferred  to WorldCom all of the
issued and outstanding  capital stock of ANS in exchange for the online services
business  of  CompuServe  Corporation  ("CompuServe"),  which  was  acquired  by
WorldCom  shortly  before the  consummation  of the Purchase and Sale,  and $147
million  in  cash  (excluding  $15  million  in  cash  received  as  part of the
CompuServe online services business and after purchase price adjustments made at
closing).  Immediately  after the  consummation  of the Purchase  and Sale,  the
Company's European partner,  Bertelsmann AG, paid $75 million to the Company for
a 50%  interest  in a newly  created  joint  venture to operate  the  CompuServe
European online service. Each company invested an additional $25 million in cash
in this joint  venture.  The  Company  generated  $207  million in net cash as a
result of the aforementioned transactions.

      The Company enters into  multiple-year data  communications  agreements in
order to support AOLnet.  In connection with those  agreements,  the Company may
commit to purchase  certain  minimum data  communications  services.  Should the
Company not require the delivery of such  minimums,  the Company's per hour data
communications  costs may increase.  For  additional  information  regarding the
Company's  commitments,  see  Note  9 of the  Notes  to  Consolidated  Financial
Statements.

      The Company  leases the  majority of its  equipment  under  non-cancelable
operating leases. It is building AOLnet,  its data  communications  network,  as
well as  expanding  its data  center  capacity.  The  buildout of AOLnet and the
expansion  of  data  center  capacity  requires  a  substantial   investment  in
telecommunications  and server  equipment.  The Company plans to continue making
significant   investments   in  these  areas.   The  Company  is  funding  these
investments, which are anticipated to total approximately $750 million in fiscal
2001, through a combination of leases and cash purchases.

      On January 10, 2000, the Company and Time Warner Inc.  announced that they
had entered into an Agreement  and Plan of Merger,  dated as of January 10, 2000
(the  "Merger  Agreement"),  which  sets forth the terms and  conditions  of the
proposed  merger of equals of America  Online and Time  Warner.  Pursuant to the
Merger Agreement, America Online and Time Warner have formed AOL Time Warner and
each holds one share of AOL Time Warner. In June 2000, the stockholders approved
the merger.  The Company expects the merger to be completed in the fall of 2000.
For additional information regarding this announcement,  see Note 6 of the Notes
to Consolidated Financial Statements.

Earnings Before Interest, Taxes, Depreciation and Amortization ("EBITDA")

      The following table and discussion  summarizes  EBITDA for the years ended
June 30, 2000, 1999 and 1998:

                                                 Years ended June 30,

                                       ----------------------------------------

                                          2000           1999          1998
                                       ------------  ------------  ------------
                                               (Amounts in millions)

EBITDA (as adjusted)..................    $1,788         $858          $259

      The  Company  defines  EBITDA  as net  income  adjusted  to  exclude:  (1)
provision/(benefit)  for income  taxes,  (2) interest  income and  expense,  (3)
depreciation  and amortization and (4) special charges and gains on investments.
EBITDA is  presented  and  discussed  because  the Company  considers  EBITDA an
important indicator of the operational  strength and performance of its business
including  the ability to provide  cash flows to service  debt and fund  capital
expenditures.  EBITDA,  however,  should not be  considered  an  alternative  to
operating or net income as an indicator of the performance of the Company, or as
an  alternative  to  cash  flows  from  operating  activities  as a  measure  of
liquidity,  in each  case  determined  in  accordance  with  generally  accepted
accounting principles ("GAAP").

      For fiscal 2000,  EBITDA  increased from $858 million to $1,788 million or
108% over fiscal 1999.  For fiscal 1999,  EBITDA  increased from $259 million to
$858 million or 231%. The increase from fiscal 1999 to 2000 is mainly due to the
significant  increase in income before taxes  (excluding  special  charges) from
$641 million in fiscal 1999 to $1,643  million in fiscal 2000. The increase from
fiscal 1998 to 1999 is due to the  increase in income  before  taxes  (excluding
special charges) from $90 million in fiscal 1998 to $641 million in fiscal 1999,
as well as an  increase  of  approximately  $100  million  in  depreciation  and
amortization.

Seasonality

      The growth in subscriber  acquisitions  and usage in the Company's  online
services  appears to be highest in the second and third  fiscal  quarters,  when
sales of new  computers  and  computer  software  are highest due to the holiday
season and following the holiday  season,  when new computer and software owners
are discovering Internet online services while spending more time indoors due to
winter weather.

      Since  making  advertising  revenue  a  key  component  of  the  Company's
strategy, the Company has experienced  difficulty in distinguishing  seasonality
in advertising sales from the overall market growth. Seasonal factors seem to be
mitigated by advertisers' growing interest in the overall online medium, as well
as gaining access to the Company's large and growing subscriber/user base across
multiple branded distribution channels.

Inflation

      The Company  believes that inflation has not had, and will not have in the
future, a material effect on its results of operations.

Forward-Looking Statements

      This report and other oral and written  statements  made by the Company to
the public  contain and  incorporate  by  reference  forward-looking  statements
within the meaning of the "safe  harbor"  provisions  of the Private  Securities
Litigation  Reform  Act of 1995.  The  forward-looking  statements  are based on
management's  current  expectations  or beliefs  and are  subject to a number of
factors and  uncertainties  that could cause actual results to differ materially
from those described in the forward-looking  statements. Such statements address
the following  subjects:  the proposed AOL/Time Warner merger;  future operating
results;  subscriber  growth  and  retention;  advertising,  commerce  and other
revenues; earnings growth and expectations;  development and success of multiple
brands;  new  markets,  products,  services,  features  and  content;  corporate
spending; liquidity; network capacity; new platforms and access and distribution
technologies;  regulatory developments, including the Company's ability to shape
public policy in, for example, telecommunications, privacy and tax areas.

      The following factors,  among others, could cause actual results to differ
materially from those described in the forward-looking statements:

         With respect to the proposed  America  Online/Time  Warner merger,  the
inability to obtain, or meet conditions imposed for, governmental  approvals for
the merger; the risk that the America Online and Time Warner businesses will not
be  integrated  successfully;  costs  related to the merger;  fluctuating  stock
market levels that could cause AOL Time Warner's stock value to be less than the
current  America  Online or Time Warner stock value;  the  difficulty  the stock
market may have in valuing the AOL Time Warner  business  model;  the failure of
AOL Time Warner to realize  anticipated  benefits of the  America  Online  /Time
Warner merger.

      The risk that the Company  and its data  communications  access  providers
will be unable to provide adequate server and network capacity. Risks associated
with the fixed costs and minimum commitment nature of a substantial  majority of
the Company's network services,  such that a significant  decrease in demand for
online services would not result in a  corresponding  decrease in network costs.
Risks related to the build-out of AOLnet and the expansion of server and network
capacity;  the risk that demand will not develop for the capacity  created;  the
risk that supply  shortages for hardware and  equipment  and for local  exchange
carrier  lines from local  telephone  companies  could  impede the  provision of
adequate network and system capacity;  and the risk of the failure to obtain the
necessary financing.

      Any  damage  or  failure  to the  Company's  computer  equipment  and  the
information stored in its data centers.

      The  failure  to  increase  revenues  at a rate  sufficient  to offset the
increase in data  communications  and equipment  costs resulting from increasing
usage.

      Factors related to increased competition,  including: price reductions and
increased  spending;  inability  to generate  greater  revenues and profits from
advertising and electronic commerce;  limitations on the Company's opportunities
to enter  into or renew  agreements  with  content  providers  and  distribution
partners;  limitations  on the  Company's  ability to develop new  products  and
services;  limitations  on the Company's  ability to continue to grow or sustain
the rate of growth of its  subscriber  base;  and  limitations  on the Company's
ability  to  maintain  or grow  its  market  share  in the  enterprise  software
industry.

      The  risk of  loss  of  services  of  executive  officers  and  other  key
employees.

      The failure of the Company to establish new relationships  with electronic
commerce,  advertising,  marketing, technology and content providers or the loss
of a number of  relationships  with such providers or the risk of  significantly
increased costs or decreased revenues needed, to maintain, or resulting from the
failure to maintain, such relationships, as the case may be.

      The risk  associated  with  accepting  warrants in lieu of cash in certain
electronic commerce agreements,  as the value of such warrants is dependent upon
the  common  stock  price of the  warrant  issuer at the time the  warrants  are
earned, and for certain warrants the risk from periodic revaluation.

      The risks related to the acquisition of businesses,  including the failure
to  successfully  integrate  and  manage  acquired  technology,  operations  and
personnel,  the loss of key employees of the acquired companies and diversion of
the Company's  management's  attention from other ongoing business concerns; and
the risk of significant charges for in-process research and development or other
matters.

      The inability of the Company to introduce  new products and services;  and
its  inability  to develop,  or achieve  commercial  acceptance  for,  these new
products  and  services.  The failure to resolve  issues  concerning  commercial
activities via the Internet, including security,  reliability, cost, ease of use
and  access.  The risk of  adverse  changes in the U.S.  regulatory  environment
surrounding interactive services.

      The failure of the Company or its partners to  successfully  market,  sell
and deliver its services in international  markets;  and risks inherent in doing
business on an international  level, such as laws that differ greatly from those
in the United States,  unexpected changes in regulatory requirements,  political
risks,  export  restrictions and controls,  tariffs and other trade barriers and
fluctuations in currency exchange rates.

      The   Company's   inability  to  offer  its  services   through   advanced
distribution  technologies such as cable, satellite and wireless and a resulting
inability to offer  advanced  services such as voice and full motion video.  The
Company's  inability to develop new technology or modify its existing technology
to keep pace with technological  advances and the pursuit of these technological
advances requiring substantial expenditures.

Item 7A.  Quantitative and Qualitative Disclosures about Market Risk

      Market risk is the potential  loss arising from adverse  changes in market
rates and  prices,  such as  foreign  currency  exchange,  interest  rates and a
decline in the stock  market.  The Company  does not enter into  derivatives  or
other financial instruments for trading or speculative purposes.  The Company is
exposed  to  immaterial  levels of market  risk  related  to  changes in foreign
currency exchange rates and interest rates.

     The  Company  is  exposed  to market  risk as it  relates to changes in the
market value of its  investments.  The Company invests in equity  instruments of
public  companies,  certain  of which will be  classified  as  derivatives,  for
business  and  strategic   purposes  and  has  classified  these  securities  as
available-for-sale.  These available-for-sale  equity investments,  primarily in
Internet and technology  companies,  are subject to significant  fluctuations in
fair market value due to the  volatility of the stock market and the  industries
the Company is invested in. The Company has realized  gains and losses from both
the sale of  investments,  as well as mergers and  acquisitions of companies the
Company is invested in. See Note 11 of the Notes to the  Consolidated  Financial
Statements.  As of June 30,  2000,  the  Company had  available-for-sale  equity
investments  with a fair  market  value of $3,397  million  and a cost  basis of
$2,621  million.  The  gross  unrealized  gains  of  $1,016  million  and  gross
unrealized  losses of $240 million have been  recorded net of deferred  taxes of
$298 million as a separate  component of  stockholders'  equity.  The  Company's
objectives in managing its exposure to stock market  fluctuations is to minimize
the impact of stock market  declines to the  Company's  earnings and cash flows.
Beyond the control of the Company, however, continued market volatility, as well
as mergers and  acquisitions,  have the  potential  to have a material  non-cash
impact on the operating results of the Company in future periods.  See Note 2 of
the Notes to Consolidated  Financial Statements for additional discussion of the
Company's exposure to stock market risk.

Item 8.  Financial Statements and Supplementary Data

      Reference  is made to the  financial  statements  listed under the heading
"(a)(1)  Consolidated  Financial  Statements" of Item 14 hereof, which financial
statements are incorporated herein by reference in response to this Item 8.

Item 9.  Changes in and  Disagreements  with  Accountants  on Accounting  and
         Financial Disclosure

         Not applicable.

                                    PART III

Item 10. Directors and Executive Officers of the Registrant

      The response to this item is  incorporated  by reference from the Sections
titled   "Management"   and  "Section  16(a)  Beneficial   Ownership   Reporting
Compliance" in the  Registrant's  Proxy Statement for its 2000 Annual Meeting of
Stockholders.

Item 11. Executive Compensation

      The response to this item is  incorporated  by reference  from the Section
titled  "Executive  Compensation,"  but not from the Sections titled  "Executive
Compensation--Performance   Graph"  and   "Executive   Compensation--Report   on
Executive  Compensation by the Compensation and Management Development Committee
of the Board of Directors,"  in the  Registrant's  Proxy  Statement for its 2000
Annual Meeting of Stockholders.

Item 12. Security Ownership of Certain Beneficial Owners and Management

      The response to this item is  incorporated  by reference  from the Section
titled "Share Ownership" in the Registrant's Proxy Statement for its 2000 Annual
Meeting of Stockholders.

Item 13. Certain Relationships and Related Transactions

      The response to this item is  incorporated  by reference  from the Section
titled "Certain  Relationships  and Related  Transactions"  in the  Registrant's
Proxy Statement for its 2000 Annual Meeting of Stockholders.

                                     PART IV

Item 14. Exhibits, Financial Statement Schedules and Reports on Form 8-K

         (a)(1) Consolidated Financial Statements

      The following  consolidated  financial  statements of America Online, Inc.
and the Report of Independent Auditors thereon are included in Item 8 above:

<TABLE>

<S>                                                                                       <C>
Consolidated Balance Sheets as of June 30, 2000 and 1999................................. F-2
Consolidated Statements of Operations for the years ended June 30, 2000, 1999, and 1998.. F-3
Consolidated Statements of Changes in Stockholders' Equity for the years ended June 30,
2000, 1999, and 1998..................................................................... F-4
Consolidated Statements of Cash Flows for the years ended June 30, 2000, 1999, and 1998.. F-5
Notes to Consolidated Financial Statements............................................... F-6
Report of Management..................................................................... F-25
Report of Independent Auditors........................................................... F-26
</TABLE>

     (a)(2) Financial Statement Schedules

     All  financial  statement  schedules  required  by Item 14(a) (2) have been
omitted because they are  inapplicable  or because the required  information has
been included in the Consolidated Financial Statements or Notes thereto.

     (a)(3) Exhibits

     The following  Exhibits are  incorporated  herein by reference or are filed
with this report as indicated below. Copies of exhibits will be furnished,  upon
request, to holders or beneficial owners of America Online, Inc. Common Stock as
of September  28,  2000,  subject to payment in advance of a fee of 25 cents per
page to reimburse America Online, Inc. for reproduction costs.

                                  EXHIBIT LIST

Exhibit
  No.                                               Description
-------   ----------------------------------------------------------------------
2.1       Purchase and Sale Agreement dated as of September 7, 1997 by and among
          America  Online,  Inc., ANS  Communications,  Inc. and WorldCom,  Inc.
          (Filed as Exhibit 2 to the Company's Current Report on Form 8-K, dated
          September 19,1997, and incorporated herein by reference.)

2.2       Agreement  of Purchase  and Sale dated as of June 5, 1998 by and among
          America Online, Inc., AOL Acquisition Corp.,  R.G.A.O.  Holdings Ltd.,
          and  Mirabilis,  Ltd.  and the  Principal  Stockholders  (Confidential
          treatment  granted).  (Filed  as  Exhibit 2 to the  Company's  Current
          Report on Form 8-K,  dated June 11, 1998, and  incorporated  herein by
          reference.)

2.3       Agreement  and Plan of Merger  dated as of  November  23,  1998 by and
          among America  Online,  Inc.,  Apollo  Acquisition  Corp. and Netscape
          Communications  Corporation  (Filed as  Exhibit  2.1 to the  Company's
          Current Report on Form 8-K,  dated November 23, 1998 and  incorporated
          herein by reference.)

2.4      Agreement  and Plan of Merger dated as of February 1, 1999 by and among
         America Online,  Inc., MF Acquisition  Corporation and Moviefone,  Inc.
         (Filed as Exhibit 2.1 to the Company's Current Report on Form 8-K dated
         February 1, 1999 and incorporated herein by reference.)

2.5       Agreement  and Plan of Merger  dated as of  December  21,  1999  among
          America Online,  Inc., MQ  Acquisition,  Inc. and  MapQuest.com,  Inc.
          (Filed as  Exhibit  2.1 to the  Company's  Current  Report on Form 8-K
          dated January 3, 2000 and incorporated herein by reference.)

2.6       Second  Amended and Restated  Agreement and Plan of Merger dated as of
          January 10, 2000 among AOL Time Warner  Inc.,  America  Online,  Inc.,
          Time  Warner  Inc.,  America  Online  Merger Sub Inc.  and Time Warner
          Merger Sub Inc.  (Filed as Exhibit 2.1 to Amendment  No. 4 to AOL Time
          Warner Inc.'s Form S-4  Registration  Statement (File No.  333-30184),
          filed on May 19, 2000 and incorporated herein by reference.)

3.1       Restated  Certificate of Incorporation of America Online,  Inc. (Filed
          as Exhibit  3.1 to the  Company's  Annual  Report on Form 10-K for the
          year ended June 30, 1997 and incorporated herein by reference.)

3.2       Amendment  of Section A of Article 4 of the  Restated  Certificate  of
          Incorporation  of America  Online,  Inc.  (Filed as Exhibit 3.1 to the
          Company's  Quarterly  Report  on  Form  10-Q  for  the  quarter  ended
          September 30, 1999 and incorporated herein by reference.)

3.3       Certificate  of  Designation,  Preferences  and  Rights of Series  A-1
          Junior Participating Preferred Stock of America Online, Inc. (Filed as
          Exhibit 3.3 to the  Company's  Annual Report on Form 10-K for the year
          ended June 30, 1998 and incorporated herein by reference.)

3.4      Certificate of Elimination of Series A Junior  Participation  Preferred
         Stock of America  Online,  Inc.  (Filed as Exhibit 3.4 to the Company's
         Annual  Report  on Form  10-K for the  year  ended  June  30,  1998 and
         incorporated herein by reference.)

3.5       Restated By-Laws of America Online,  Inc. (Filed as Exhibit 3.5 to the
          Company's  Annual Report on Form 10-K for the year ended June 30, 1998
          and incorporated herein by reference.)

4.1       Article 4,  Article 6 and  Article 8 of the  Restated  Certificate  of
          Incorporation (see Exhibits 3.1 and 3.2)

4.2       Indenture, dated as of November 17, 1997 between America Online, Inc.,
          as issuer, and State Street Bank and Trust Company, as trustee. (Filed
          as Exhibit  4.1 to the  Company's  Current  Report on Form 8-K,  dated
          December 2, 1997 and incorporated herein by reference.)

4.3       Registration  Rights Agreement,  dated as of November 17, 1997 between
          America  Online,  Inc.  and  Goldman,  Sachs  & Co.,  BT  Alex.  Brown
          Incorporated,  Lehman  Brothers  Inc.  and Cowen & Company.  (Filed as
          Exhibit  4.2 to the  Company's  Current  Report  on  Form  8-K,  dated
          December 2, 1997 and incorporated herein by reference.)

4.4       Purchase  Agreement  dated November 12, 1997 between  America  Online,
          Inc. and Goldman,  Sachs & Co., BT Alex.  Brown  Incorporated,  Lehman
          Brothers  Inc.  and  Cowen &  Company.  (Filed as  Exhibit  4.3 to the
          Company's  Current  Report on Form  8-K,  dated  December  2, 1997 and
          incorporated herein by reference.)

4.5       Rights  Agreement  dated as of May 12, 1998,  between  America Online,
          Inc. and BankBoston,  N.A., as Rights Agent.  (Filed as Exhibit 4.2 to
          the  Company's  Quarterly  Report on Form 10-Q for the  quarter  ended
          March 31, 1998 and incorporated herein by reference.)

4.6       Amendment  No. 1 to  Rights  Agreement  dated as of  January  9,  2000
          between  America Online,  Inc. and BankBoston,  N.A., as Rights Agent.
          (Filed as Exhibit 4.1 to the  Registrant's  Registration  Statement on
          Form 8-A/A,  dated as of January 14, 2000 and  incorporated  herein by
          reference.)

4.7       Form of Indenture to be dated as of December 6, 1999,  between America
          Online,  Inc.  and State  Street  Bank and Trust  Company,  as trustee
          (filed as Exhibit  4.5 to the  Company's  Current  Report on Form 8-K,
          dated as of December 2, 1999 and incorporated herein by reference.)

4.8       Form of  Supplemental  Indenture  No. 1 to be dated as of  December 6,
          1999,  between  America  Online,  Inc. and State Street Bank and Trust
          Company,  as trustee  (filed as Exhibit 4.7 to the  Company's  Current
          Report  on Form 8-K,  dated as of  December  2, 1999 and  incorporated
          herein by reference.)

10.1      The Company's  Employee  Stock  Purchase  Plan, as amended.  (Filed as
          Exhibit 10.1 to the Company's  Annual Report on Form 10-K for the year
          ended June 30, 1999 and incorporated herein by reference.)

10.2      The Company's  1992  Employee,  Director and  Consultant  Stock Option
          Plan,  as  amended.  (Filed as Exhibit  10.2 to the  Company's  Annual
          Report on Form 10-K for the year ended June 30, 1999 and  incorporated
          herein by reference.)

10.3      The Company's 1999 Stock Plan*

10.4      The Company's Incentive Stock Option Plan, 1987 Restatement. (Filed as
          Exhibit  10.25 to the  Company's  Registration  Statement on Form S-1,
          Registration  Statement No. 33-45585, as filed on February 6, 1992 and
          incorporated herein by reference.)

10.5      The Company's 1987 Stock  Incentive  Plan.  (Filed as Exhibit 10.26 to
          the  Company's   Registration  Statement  on  Form  S-1,  Registration
          Statement No. 33-45585,  as filed on February 6, 1992 and incorporated
          herein by reference.)

10.6      Amendment No. 1 to the Company's 1987 Stock Incentive Plan.  (Filed as
          Exhibit  10.27 to the  Company's  Registration  Statement on Form S-1,
          Registration  Statement No 33-45585,  as filed on February 6, 1992 and
          incorporated herein by reference.)

10.7      Employment  Agreement and related  agreements entered into with Robert
          W. Pittman.  (Filed as Exhibit 10.15 to the Company's Annual Report on
          Form 10-K for the year ended June 30, 1997 and incorporated  herein by
          reference.)

10.8      Employment  Agreement and related  agreements entered into with George
          Vradenburg,  III.  (Filed as  Exhibit  10.10 to the  Company's  Annual
          Report on Form 10-K for the year ended June 30, 1998 and  incorporated
          herein by reference.)

10.9      Employment  Agreement  and  related  agreements  entered  into with J.
          Michael Kelly.  (Filed as Exhibit 10.8 to the Company's  Annual Report
          on Form 10-K for the year ended June 30, 1999 and incorporated  herein
          by reference.)

10.10     Restricted Stock Agreement between America Online, Inc. and J. Michael
          Kelly (Filed as Exhibit 4.4 to the Company's Registration Statement on
          Form S-8,  Registration  Statement No. 33-60623, as filed on August 4,
          1998 and incorporated herein by reference.)

10.11     Strategic Development and Marketing Agreement made and entered into on
          November  23,  1998,  by and  between  America  Online,  Inc.  and Sun
          Microsystems,  Inc. (Confidential treatment granted) (Filed as Exhibit
          10.1 to the  Company's  Quarterly  Report on Form 10-Q for the quarter
          ended December 31, 1998 and incorporated herein by reference.)

10.12     Sun Microsystems,  Inc. Service Provider Agreement  effective November
          1, 1998 (Confidential treatment granted) (Filed as Exhibit 10.2 to the
          Company's Quarterly Report on Form 10-Q for quarter ended December 31,
          1998 and incorporated herein by reference.)

21.1      List of Subsidiaries *

23.1      Consent of Ernst & Young LLP *

24.1      Powers of Attorney  (included on the signature  page of this form 10-K
          and incorporated herein by reference.)

------------
* Filed with this report


     (b) Reports on Form 8-K

      The following reports on Form 8-K were filed during the quarter ended June
30, 2000:

Item #                                  Description                 Filing Date
------                                  -----------                 -----------
7        A report dated April 3, 2000 filing pro forma
         financial information                                    April 3, 2000

5, 7     A report dated April 18, 2000 announcing fiscal year
         2000 third quarter results                               April 21, 2000

7        A report dated May 23, 2000 filing pro forma
         financial information                                      May 23, 2000

5, 7     A report dated June 29, 2000 announcing consummation
         of the acquisition of MapQuest.com, Inc.                  July 17, 2000



                                   SIGNATURES

      Pursuant  to the  requirements  of Section  13 or 15(d) of the  Securities
Exchange Act of 1934, the registrant has duly caused this report to be signed on
its behalf by the  undersigned,  thereunto duly  authorized,  on the 22nd day of
September, 2000.

                              AMERICA ONLINE, INC.
                              By: /s/J. Michael Kelly
                                  J. Michael Kelly,
                                  Senior Vice President, Chief Financial Officer
                                  and Assistant Secretary

     KNOW  ALL MEN BY THESE  PRESENTS,  that  each  individual  whose  signature
appears below,  constitute and appoint  Stephen M. Case,  Kenneth J. Novack,  J.
Michael Kelly, Paul T. Cappuccio,  Sheila A. Clark and James F. MacGuidwin,  and
each of them, my true and lawful  attorneys-in-fact  and agents, with full power
of substitution and  resubstitution  in each of them, for him/her and in his/her
name, place and stead, and in any and all capacities,  to sign the Form 10-K for
the fiscal year ended June 30, 2000, and any required  amendments or supplements
thereto,  and to file the same, with all exhibits thereto and other documents in
connection therewith, with the Securities and Exchange Commission, granting unto
said attorneys-in-fact and agents, and each of them, full power and authority to
do and perform each and every act and thing requisite or necessary to be done in
or about the premises,  for all intents and purposes as he or she might or could
do in person,  hereby  ratifying and confirming all that said  attorneys-in-fact
and agents or any of them or their or his/her substitute or substitutes lawfully
do or cause to be done by virtue hereof.

      Pursuant to the requirements of the Securities  Exchange Act of 1934, this
report  has  been  signed  below  by the  following  persons  on  behalf  of the
Registrant and in the capacities indicated on the 22nd day of September, 2000.
<TABLE>

                     Signature                                         Title                                   Date
<S>                                                  <C>                                                       <C>
                 /s/Stephen M. Case                  Chairman of the Board, Chief Executive                    September 22, 2000
---------------------------------------------------  Officer (principal executive officer)
                  Stephen M. Case

                /s/Robert W. Pittman                 President, Chief Operating Officer and                    September 22, 2000
---------------------------------------------------  Director
                 Robert W. Pittman

               /s/J. Michael Kelly                   Senior Vice President, Chief Financial                    September 22, 2000
---------------------------------------------------  Officer and Assistant Secretary
                 J. Michael Kelly                    (principal financial officer)

              /s/James F. MacGuidwin                 Senior Vice President, Controller, Chief                  September 22, 2000
---------------------------------------------------  Accounting &  Budget Officer and
                James F. MacGuidwin                  Corporate Compliance Officer (principal
                                                     accounting officer)

              /s/Daniel F. Akerson                   Director                                                  September 22, 2000
---------------------------------------------------
                 Daniel F. Akerson

               /s/James L. Barksdale                 Director                                                  September 22, 2000
---------------------------------------------------
                James L. Barksdale

             /s/Frank J. Caulfield                   Director                                                  September 22, 2000
---------------------------------------------------
                 Frank J. Caufield

                /s/Miles R. Gilburne                 Director                                                  September 22, 2000
---------------------------------------------------
                 Miles R. Gilburne

            /s/Alexander M. Haig, Jr.                Director                                                  September 22, 2000
---------------------------------------------------
              Alexander M. Haig, Jr.

            /s/Kenneth J. Novack                     Vice Chairman and Director                                September 22, 2000
---------------------------------------------------
                 Kenneth J. Novack

             /s/Colin L. Powell                      Director                                                  September 22, 2000
---------------------------------------------------
                  Colin L. Powell

             /s/Franklin D. Raines                   Director                                                  September 22, 2000
---------------------------------------------------
                Franklin D. Raines

              /s/Marjorie Scardino                   Director                                                  September 22, 2000
---------------------------------------------------
                 Marjorie Scardino
</TABLE>


<PAGE>


                              AMERICA ONLINE, INC.

                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Consolidated Balance Sheets as of June 30, 2000 and 1999.....................F-2
Consolidated Statements of Operations  for the years ended June 30,  2000,
1999 and 1998................................................................F-3
Consolidated Statements of Changes in Stockholders' Equity for the years
ended June 30, 2000, 1999 and 1998...........................................F-4
Consolidated Statements of Cash Flows for the years ended June 30, 2000,
1999 and 1998................................................................F-5
Notes to Consolidated Financial Statements...................................F-6
Report of Management........................................................F-25
Report of Independent Auditors..............................................F-26


<PAGE>

                              AMERICA ONLINE, INC.
                           CONSOLIDATED BALANCE SHEETS
<TABLE>

                                                                                              June 30,
                                                                                        ------------------
                                                                                           2000     1999
                                                                                          -------- --------
                                                                                            (Amounts in
                                                                                          millions, except
                                                                                            share data)
                                     ASSETS

Current assets:
<S>                                                                                       <C>       <C>
Cash and cash equivalents...........................................................      $ 2,490   $  936
Short-term investments..............................................................          925      544
Trade accounts receivable, less allowances of $83 and $55,
  respectively......................................................................          422      330
Other receivables, net..............................................................          110       79
Prepaid expenses and other current assets...........................................          481      156
                                                                                          -------- --------
Total current assets................................................................        4,428    2,045

Property and equipment at cost, net.................................................          991      660

Other assets:
Investments including available-for-sale securities.................................        4,358    2,151
Product development costs, net......................................................          159      100
Goodwill and other intangible assets, net...........................................          501      454
Other assets........................................................................          236        7
                                                                                          -------- --------
                                                                                          $10,673   $5,417
                                                                                          ======== ========

                      LIABILITIES AND STOCKHOLDERS' EQUITY

Current liabilities:
Trade accounts payable..............................................................       $  153   $   76
Other accrued expenses and liabilities..............................................          919      797
Deferred revenue....................................................................        1,109      648
Accrued personnel costs.............................................................          138      135
Deferred network services credit....................................................           76       76
                                                                                          -------- --------
Total current liabilities...........................................................        2,395    1,732

Long-term liabilities:
Notes payable.......................................................................        1,630      348
Deferred revenue....................................................................          358       30
Other liabilities...................................................................            8       15
Deferred network services credit....................................................          121      197
                                                                                          -------- --------
Total liabilities...................................................................        4,512    2,322

Stockholders' equity:
Preferred stock, $.01 par value; 5,000,000 shares authorized, no shares issued
  and outstanding at June 30, 2000 and 1999, respectively...........................            -        -
Common stock, $.01 par value; 6,000,000,000 shares authorized,
  2,316,494,480 and 2,212,108,197 shares issued and outstanding at
  June 30, 2000 and 1999, respectively..............................................           23       22
Additional paid-in capital..........................................................        4,314    2,781
Accumulated other comprehensive income - unrealized gain on
  available-for-sale securities, net................................................          478      168
Retained earnings ..................................................................        1,346      124
                                                                                          -------- --------
Total stockholders' equity..........................................................        6,161    3,095
                                                                                          -------- --------
                                                                                          $10,673   $5,417
                                                                                          ======== ========


                                                        See accompanying notes.
</TABLE>
<PAGE>


                              AMERICA ONLINE, INC.
                      CONSOLIDATED STATEMENTS OF OPERATIONS
<TABLE>

                                                                                 Year ended June 30,
                                                                              ------------------------
                                                                                2000    1999     1998
                                                                              ------- -------- --------
                                                                                (Amounts in millions,
                                                                                except per share data)
Revenues:
<S>                                                                           <C>      <C>     <C>
Subscription services...................................                      $4,400   $3,321  $2,183
Advertising, commerce and other.........................                       1,986    1,027     566
Enterprise solutions....................................                         500      456     365
                                                                              ------- -------- --------
Total revenues..........................................                       6,886    4,804   3,114

Costs and expenses:
Cost of revenues........................................                       3,458    2,669   1,825
Sales and marketing.....................................                       1,015      816     629
Product development.....................................                         303      292     243
General and administrative..............................                         623      417     333
Amortization of goodwill and other intangible assets....                          74       65      24
Merger, restructuring and contract termination charges..                          15       95      75
Acquired in-process research and development............                           -        -      94
Settlement charges......................................                           -        -      17
                                                                              ------- -------- --------
Total costs and expenses................................                       5,488    4,354   3,240

Income (loss) from operations...........................                       1,398      450    (126)
Other income, net.......................................                         616      638      30
                                                                              ------- -------- --------
Income (loss) before provision for income taxes.........                       2,014    1,088     (96)
(Provision) benefit for income taxes....................                        (782)    (334)     16
                                                                              ------- -------- --------
Net income (loss).......................................                      $1,232    $ 754 $   (80)
                                                                              ======= ======== ========

Earnings (loss) per share:
Earnings (loss) per share-diluted.......................                      $ 0.48   $ 0.30 $ (0.04)
Earnings (loss) per share-basic.........................                      $ 0.54   $ 0.36 $ (0.04)
Weighted average shares outstanding-diluted.............                       2,603    2,566   1,859
Weighted average shares outstanding-basic...............                       2,278    2,090   1,859


                                                        See accompanying notes.
</TABLE>
<PAGE>



                              AMERICA ONLINE, INC.
           CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY
<TABLE>


                                                                                                       Accumulated
                                                   Preferred Stock       Common Stock      Additional     Other
                                                   --------------- ----------------------   Paid-in    Comprehensive
                                                    Shares  Amount       Shares    Amount   Capital     Income, Net
                                                   -------- ------ --------------- ------ ---------- ------------------
                                                                       (Amounts in millions, except share data)

<S>                                                  <C>        <C>  <C>              <C>     <C>            <C>
Balances at June 30, 1997,........................   1,000      $-   1,781,725,323    $18     $1,093         $19
Effect of immaterial pooling .....................       -       -       2,760,856      -          8           -
Common stock issued:
   Exercise of options and ESPP...................       -       -     153,648,443      2        149           -
   Business acquisitions..........................       -       -       6,060,898      -         80           -
   Sale of stock, net.............................       -       -       7,620,048      -          8           -
Amortization of compensatory stock options               -       -               -      -         33           -
Unrealized gain on
    available-for-sale securities, net.............      -       -               -      -         78         126
Conversion of preferred stock
    to common stock................................  (1,000)     -       3,136,000      -          -           -
Tax expense related to stock options..............       -       -               -      -         (2)          -
Net loss..........................................       -       -               -      -          -           -
                                                  --------- ------ ---------------  -----  ---------  ---------------

Balances at June 30, 1998,........................       -       -   1,954,951,568     20      1,447         145
Effect of immaterial poolings.....................       -       -       8,596,406      -         32           -
Common stock issued:
   Exercise of options, warrant and ESPP..........       -       -     187,144,583      2        328           -
   Sale of stock, net.............................       -       -      47,800,218      -        569           -
Amortization of compensatory stock options........       -       -               -      -         20           -
Unrealized gain on
   available-for-sale securities, net.............       -       -               -      -         13          23
Conversion of debt................................       -       -      13,615,422      -         88           -
Tax benefit related to stock options..............       -       -               -      -        284           -
Net income........................................       -       -               -      -          -           -
                                                   -------- ------ --------------- ------ ---------- ------------------
Balances at June 30, 1999.........................       -       -   2,212,108,197     22      2,781         168
Effect of immaterial poolings.....................       -       -       4,844,481      -         20           -
Common stock issued:
   Exercise of options, warrant and ESPP..........       -       -      96,103,862      1        428           -
Amortization of compensatory stock options........       -       -               -      -         13           -
Unrealized gain on
   available-for-sale securities, net.............       -       -               -      -        195         310
Conversion of debt................................       -       -       2,225,544      -         14           -
Tax benefit related to stock options..............       -       -               -      -        763           -
Investment in Gateway.............................       -       -       1,212,396      -        100           -
Net income........................................       -       -               -      -          -           -
                                                   -------- ------ --------------- ------ ---------- ------------------
Balances at June 30, 2000.........................       -      $-   2,316,494,480    $23     $4,314        $478
                                                  ========= ====== =============== ====== ========== ==================


                                                                            Comprehensive
                                                        Retained             Income (Loss)
                                                        Earnings                For The
                                                      (Accumulated           Years Ended
                                                        Deficit)     Total     June 30,
                                                       -----------  ------  -------------
                                                       (Amounts in millions, except share data)

<S>                                                     <C>          <C>          <C>

Balances at June 30, 1997,........................      $(518)       $612
Effect of immaterial pooling .....................        (10)        (2)
Common stock issued:
   Exercise of options and ESPP...................          -         151
   Business acquisitions..........................          -          80
   Sale of stock, net.............................          -           8
Amortization of compensatory stock options                  -          33
Unrealized gain on
    available-for-sale securities, net.............         -         204           126
Conversion of preferred stock
    to common stock................................         -           -
Tax expense related to stock options..............          -         (2)
Net loss..........................................        (80)       (80)           (80)
                                                       ----------  -------    -------------

Balances at June 30, 1998,........................       (608)      1,004         $  46
Effect of immaterial poolings.....................        (22)         10     =============
Common stock issued:
   Exercise of options, warrant and ESPP..........          -         330
   Sale of stock, net.............................          -         569
Amortization of compensatory stock options........          -          20
Unrealized gain on
   available-for-sale securities, net.............          -          36            23
Conversion of debt................................          -          88
Tax benefit related to stock options..............          -         284
Net income........................................        754         754           754
                                                       -----------  ------    -------------
Balances at June 30, 1999.........................        124       3,095         $ 777
Effect of immaterial poolings.....................        (10)         10     =============
Common stock issued:
   Exercise of options, warrant and ESPP..........          -         429
Amortization of compensatory stock options........          -          13
Unrealized gain on
   available-for-sale securities, net.............          -         505           310
Conversion of debt................................          -         14
Tax benefit related to stock options..............          -         763
Investment in Gateway.............................          -         100
Net income........................................      1,232       1,232         1,232
                                                       -----------  ------    -------------
Balances at June 30, 2000.........................     $1,346      $6,161        $1,542
                                                       =========== =======    =============



                                                    See accompanying notes.
</TABLE>
<PAGE>


                              AMERICA ONLINE, INC.
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
<TABLE>

                                                                                          Year ended June 30,
                                                                                         ---------------------
                                                                                          2000    1999   1998
                                                                                         ------ ------- ------
                                                                                         (Amounts in millions)
Cash flows from operating activities:

<S>                                                                                     <C>      <C>   <C>
Net income (loss)...................................................................... $1,232   $ 754 $  (80)
Adjustments to reconcile net income (loss) to net cash provided by operating
activities:

Non-cash restructuring charges.........................................................      2       7     32
Depreciation and amortization..........................................................    363     298    191
Amortization of deferred network services credit.......................................    (76)    (76)   (32)
Charge for acquired in-process research and development................................      -       -     94
Compensatory stock options.............................................................     13      20     33
Deferred income taxes..................................................................    769     334    (18)
Gain on sale of investments including available-for-sale securities....................   (413)   (564)   (28)
Changes in assets and liabilities, net of the effects of acquisitions and dispositions:
  Trade accounts receivable............................................................    (97)   (125)    76
  Other receivables....................................................................    (31)     12    (67)
  Prepaid expenses and other current assets............................................   (323)    (61)    27
  Other assets..........................................................................  (198)      3     (5)
  Investments including available-for-sale securities..................................   (454)     10    (40)
  Accrued expenses and other current liabilities.......................................    237     321    141
  Deferred revenue and other liabilities...............................................    784     186    104
                                                                                         ------ ------- ------
Total adjustments......................................................................    576     365    508
                                                                                         ------ ------- ------
Net cash provided by operating activities..............................................  1,808   1,119    428

Cash flows from investing activities:

Purchase of property and equipment.....................................................   (642)   (303)  (384)
Product development costs..............................................................    (92)    (49)   (51)
Proceeds from sale of investments including available-for sale securities..............    513     743     87
Purchase of investments, including available-for-sale securities....................... (1,248) (2,295)  (166)
Proceeds from S/T investments, net.....................................................   (382)    133    103
Purchase of minority interest in Digital City..........................................    (80)      -      -
Net (payments) proceeds for acquisitions/dispositions of subsidiaries..................     10      31    (98)
Other investing activities.............................................................    (80)    (69)   (22)
                                                                                         ------ ------- ------
Net cash used in investing activities.................................................. (2,001) (1,809)  (531)

Cash flows from financing activities:

Proceeds from issuance of common stock, net............................................    429     905    152
Principal and accrued interest payments on debt........................................    (15)    (22)    (2)
Payment of deferred finance costs & other financing activities, net....................     51       8     70
Redemption of preferred stock..........................................................      -      (9)     -
Proceeds from issuance of debt.........................................................  1,282      66    370
                                                                                         ------ ------- ------
Net cash provided by financing activities..............................................  1,747     948    590
                                                                                         ------ ------- ------
Net increase in cash and cash equivalents..............................................  1,554     258    487
Cash and cash equivalents at beginning of year.........................................    936     678    191
                                                                                         ------ ------- ------
Cash and cash equivalents at end of year............................................... $2,490   $ 936  $ 678
                                                                                         ====== ======= ======
Supplemental cash flow information
Cash paid during the year for:
Interest (net of amount capitalized)..................................................  $   14   $  18  $  10



                                                                          See accompanying notes.
</TABLE>


<PAGE>


                              AMERICA ONLINE, INC.

                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

Note 1. Organization

      America  Online,  Inc. (the  "Company") was  incorporated  in the state of
Delaware in May 1985.  The Company,  based in Dulles,  Virginia,  is the world's
leader in interactive services, Web brands, Internet technologies and electronic
commerce  services.  America  Online,  Inc.  operates:  two  worldwide  Internet
services, the AOL service, with more than 23 million members, and the CompuServe
service, with approximately 2.8 million members; several leading Internet brands
including  ICQ,  AOL Instant  Messenger  and Digital  City,  Inc.;  the Netscape
Netcenter  and  AOL.COM  Internet  portals;  the  Netscape  Communicator  client
software,  including the Netscape Navigator browser; AOL Moviefone, the nation's
number one movie listing guide and ticketing service;  MapQuest.com, a leader in
destination  information  solutions;   and  Spinner  Networks  Incorporated  and
Nullsoft,  Inc., leaders in Internet music.  Through its strategic alliance with
Sun  Microsystems,  Inc.,  the Company also develops and offers  easy-to-deploy,
end-to-end  electronic commerce and enterprise solutions for companies operating
in and doing business on the Internet.

Note 2. Summary of Significant Accounting Policies

      Principles of Consolidation. The consolidated financial statements include
the accounts of the Company and its wholly owned  subsidiaries.  All significant
intercompany accounts and transactions have been eliminated.

      Business Combinations. Business combinations which have been accounted for
under the purchase method of accounting include the results of operations of the
acquired  business  from the date of  acquisition.  Net assets of the  companies
acquired  are  recorded  at  their  fair  value  to the  Company  at the date of
acquisition.  Amounts allocated to acquired  in-process research and development
are expensed in the period of acquisition (see Note 6).

      Other   business   combinations   have  been   accounted   for  under  the
pooling-of-interests   method  of  accounting.   In  such  cases,   the  assets,
liabilities and stockholders' equity of the acquired entities were combined with
the Company's  respective  accounts at recorded  values.  Prior period financial
statements  have been restated to give effect to the merger unless the effect of
the business  combination  is not material to the  financial  statements  of the
Company (see Note 6).

      Revenue  Recognition.  Subscription  services revenues are recognized over
the period that services are provided. In contractual  arrangements in which the
Company  provides  services  to third  party  subscriber  accounts,  the Company
records its subscription  service revenue, net of associated service costs, over
the period that services are provided. Advertising,  commerce and other revenues
and Enterprise solutions revenues,  are recognized as the services are performed
or when the goods are  delivered.  The Company  generates  advertising  revenues
based on two types of contracts, standard and non-standard. The revenues derived
from  standard  advertising  contracts  in which the Company  provides a minimum
number of  impressions  for a fixed fee, are recognized as the  impressions  are
delivered. The revenues derived from non-standard  advertising contracts,  which
provide  carriage,  advisory  services,  premier  placements and  exclusivities,
navigation  benefits,  brand  affiliation  and other  benefits,  are  recognized
straight-line over the term of the contract, provided the Company is meeting its
obligations under the contract.  Deferred revenue consists  primarily of prepaid
electronic  commerce  and  advertising  fees  and  monthly  and  annual  prepaid
subscription fees billed in advance.

      The Company  enters into rebate and other  promotional  programs  with its
commerce  partners.  In fiscal 2000, the Company began to offer a rebate program
whereby there is a contract with the  subscriber  for a defined  period of time.
The Company  capitalizes  the costs of the rebates and amortizes the amount as a
reduction of revenues  over the period in which  services are  performed  and/or
goods are  delivered.  As of June 30,  2000 the  Company  had a  short-term  and
long-term prepaid asset of approximately $141 million (net of an allowance of $7
million) and $200 million,  respectively.  During fiscal year 2000,  the Company
recorded an allowance  of $31 million and  write-offs  (deductions)  against the
allowance of $24 million related to the rebate program.

      For other promotional programs, in which consumers are typically offered a
subscription to the Company's  subscription services at no charge as a result of
purchasing a product from the commerce partner, the Company records subscription
revenue on a straight-line basis, over the term of the service contract with the
subscriber,  the amounts received from the commerce  partners,  less any amounts
paid for marketing to the commerce partners.

      In  accordance  with  Statement  of  Position  97-2,   "Software   Revenue
Recognition",  as amended by Statement of Position  98-9,  "Modification  of SOP
97-2, Software Revenue Recognition,  With Respect to Certain Transactions",  the
Company  recognizes the revenue  allocable to software licenses upon delivery of
the  software  product  to  the  end-user,  unless  the  fee  is  not  fixed  or
determinable or  collectibility is not probable.  In software  arrangements that
include more than one element,  the Company  allocates the total arrangement fee
among  each  deliverable  based  on the  relative  fair  value  of  each  of the
deliverables  determined based on  vendor-specific  objective evidence ("VSOE").
The Company  determines  VSOE based on an  established  price list  published by
management  having the relevant  authority,  which  reflects the prices at which
those elements are sold separately to third parties.

      Property  and  Equipment.   Property  and  equipment  are  depreciated  or
amortized using the  straight-line  method over the following  estimated  useful
lives:

           Computer equipment and internal software.................2 to 5 years
           Buildings and related improvements.....................15 to 40 years
           Leasehold improvements................................. 4 to 10 years
           Furniture and fixtures....................................... 5 years

      In accordance  with Statement of Position 98-1,  "Accounting for the Costs
of Computer  Software  Developed  or  Obtained  for  Internal  Use," the Company
capitalizes certain costs incurred for the development of internal use software.
These costs include the costs  associated with coding,  software  configuration,
upgrades and enhancements.

      In March 2000,  the  Emerging  Issues Task Force  issued its  consensus on
Issue No. 00-2,  "Accounting for Web Site Development Costs." ("EITF 00-2"). The
Company  accounts  for  the  development  and  maintenance  of  its  website  in
accordance with EITF 00-2.

      Subscriber  Acquisition  Costs and  Advertising.  The Company accounts for
subscriber  acquisition costs pursuant to Statement of Position 93-7, "Reporting
on Advertising Costs". Included in sales and marketing expense is both brand and
acquisition  advertising  across the  Company's  multiple  brands which was $650
million, $599 million and $476 million for the fiscal years ended June 30, 2000,
1999 and 1998, respectively.

      Investments  Including  Available-For-Sale  Securities.  The  Company  has
classified all debt and equity securities for which there is a determinable fair
market  value and there are no  restrictions  on the  Company's  ability to sell
within  the  next 12  months  as  available-for-sale.  In  accordance  with  the
provisions of SFAS No. 115,  available-for-sale  securities  are carried at fair
value,  with  unrealized  gains and losses  reported as a separate  component of
stockholders'  equity net of applicable income taxes.  Realized gains and losses
and declines in value judged to be  other-than-temporary  on  available-for-sale
securities  are  included  in other  income  (see Note 11).  The cost  basis for
realized  gains and losses on  available-for-sale  securities is determined on a
specific identification basis.

      As of June 30, 2000, the Company had available-for-sale equity investments
with a fair market value of $3,397  million and a cost basis of $2,621  million.
The gross unrealized gains of $1,016 million and gross unrealized losses of $240
million have been  recorded net of deferred  taxes of $298 million as a separate
component  of  stockholders'  equity.  Included  in  the  $3,397  million  is an
investment of $1,506 million in a General Motors equity security  related to the
strategic  alliance  the Company  entered  with Hughes  Electronics  Corporation
("Hughes").

      As of June 30, 1999, the Company had available-for-sale equity investments
with a fair market value of $1,956  million and a cost basis of $1,685  million.
The gross  unrealized  gains of $273 million and gross  unrealized  losses of $2
million  were  recorded  net of  deferred  taxes of $103  million  as a separate
component  of  stockholders'  equity.  Included  in  the  $1,956  million  is an
investment of $1,506 million in a General Motors equity security  related to the
strategic alliance the Company entered with Hughes.

      As of June 30, 2000 and 1999,  the Company had  approximately  $10 million
and  $12  million  of  debt   securities   included  in  investments   including
available-for-sale securities, respectively. Maturity dates range between fiscal
years 2002 and 2004. The cost of these debt securities  approximated fair market
value.

      Equity  and  Cost  Investments.   The  Company  has  various  investments,
including foreign and domestic joint ventures,  that are accounted for under the
equity  method of  accounting.  All  investments  in which the  Company  has the
ability to exercise  significant  influence  over the investee,  but less than a
controlling  voting  interest,  are  accounted  for under the  equity  method of
accounting.  Under the equity method of accounting,  the Company's  share of the
investee's  earnings or loss is included in consolidated  operating results.  To
date, the Company's basis and current  commitments in its investments  accounted
for under  the  equity  method of  accounting  have not been  significant.  As a
result, these investments have not significantly  impacted the Company's results
of operations or its financial position.

      Other  investments,  for which the  Company  does not have the  ability to
exercise significant influence and for which there is not a readily determinable
market  value,  are  accounted  for under  the cost  method  of  accounting.  In
addition,  for  investments  in  equity  securities  in  which  the  Company  is
restricted from selling the equity securities within 12 months,  the investments
are accounted for under the cost method of accounting.  When the restrictions on
the sale of such securities  lapse, the Company  classifies and accounts for the
securities as available-for-sale.  Dividends and other distributions of earnings
from  investees,  if any,  are  included  in income when  declared.  The Company
periodically evaluates the carrying value of its investments accounted for under
the cost method of accounting and as of June 30, 2000 and 1999 such  investments
were recorded at the lower of cost or estimated net realizable value.

      Product  Development  Costs.  The  Company's   subscription  services  are
comprised of various features which  contribute to the overall  functionality of
the service.  The overall  functionality of the services are delivered primarily
through the Company's four products (the AOL service and the CompuServe  service
for Windows and  Macintosh).  The Company  capitalizes  costs  incurred  for the
production of computer software that generates the functionality within its four
products.  Capitalized  costs  include  direct  labor and related  overhead  for
software  produced by the Company and the cost of software  purchased from third
parties.  All costs in the software  development process which are classified as
research  and   development   are  expensed  as  incurred  until   technological
feasibility has been established  ("beta").  Once technological  feasibility has
been  established,  such costs are capitalized  until the software has completed
beta testing and is mass-marketed.  To the extent the Company retains the rights
to software  development funded by third parties,  such costs are capitalized in
accordance with the Company's normal accounting policies.  Amortization,  a cost
of revenue, is provided on a product-by-product  basis, using the greater of the
straight-line  method or the  current  year  revenue  as a  percentage  of total
revenue  estimates for the related software  product,  not to exceed five years,
commencing the month after the date of product release.  Quarterly,  the Company
reviews and expenses the  unamortized  cost of any feature  identified  as being
impaired.  The Company also reviews recoverability of the total unamortized cost
of all features and software  products in relation to estimated  online  service
and relevant other revenues and, when necessary, makes an appropriate adjustment
to net realizable value.

         Capitalized product development costs consist of the following:

                                             Year ended
                                              June 30,
                                             -----------
                (in millions)                2000  1999
                                             ----- -----
                Balance, beginning of year.. $100   $88
                Costs capitalized...........   91    45
                Costs amortized.............  (32)  (33)
                                             ----- -----
                Balance, end of year........ $159   $100
                                             ===== =====

      The accumulated  amortization of product  development costs related to the
production  of computer  software  totaled $137 million and $106 million at June
30, 2000 and 1999, respectively.

      Included in product development expense are research and development costs
totaling  $136  million,  $136  million  and $135  million,  and  other  product
development  costs  totaling $167 million,  $156 million and $108 million in the
years ended June 30, 2000, 1999 and 1998, respectively.

      Foreign  Currency  Translation.  Assets and  liabilities  of the Company's
wholly-owned  foreign  subsidiaries are translated into U.S. dollars at year-end
exchange  rates,  and  revenues and expenses  are  translated  at average  rates
prevailing during the year. Translation  adjustments are included as a component
of stockholders'  equity.  Foreign currency  transaction gains and losses, which
have been immaterial, are included in results of operations.

      Goodwill and Other Intangible Assets. Goodwill and other intangible assets
primarily  relate to purchase  transactions and are amortized on a straight-line
basis over  periods  ranging  from 2 to 10 years.  As of June 30, 2000 and 1999,
accumulated  amortization  was $165 million and $90 million,  respectively.  The
Company periodically  evaluates whether changes have occurred that would require
revision of the  remaining  estimated  useful life of the  assigned  goodwill or
render the goodwill not recoverable.  If such  circumstances  arise, the Company
would use an estimate of the  undiscounted  value of expected  future  operating
cash flows to determine whether the goodwill is recoverable.

      Cash, Cash Equivalents and Short-term  Investments.  The Company considers
all highly liquid  investments with an original maturity of three months or less
to be cash equivalents.  Short-term investments of $925 million and $544 million
as of the fiscal years ended June 30, 2000 and 1999,  respectively,  are carried
at cost which  approximates  fair market value and have original  maturity dates
that range from four months to one year.

      Trade Accounts  Receivables.  The carrying  amount of the Company's  trade
accounts  receivables  approximate fair value.  The Company recorded  provisions
(additions)  to the  allowance  of $134  million and $59 million and  write-offs
(deductions)  against the  allowance of $106 million and $39 million  during the
fiscal years ended June 30, 2000 and 1999, respectively.

      The Company  sells  products  and  services to  customers  in  diversified
industries,  primarily in the Americas, which includes Canada and Latin America,
Europe  and the  Asia  Pacific  region.  The  Company  performs  ongoing  credit
evaluations of its customers' financial condition and generally does not require
collateral  on product  sales.  The  Company  maintains  reserves to provide for
estimated credit losses. Actual credit losses could differ from such estimates.

      Financial  Instruments.  The carrying  amounts for the Company's  cash and
cash  equivalents,  other  receivables,  other assets,  trade accounts  payable,
accrued expenses and liabilities and other  liabilities  approximate fair value.
The fair market value for notes payable (see Note 10) and investments  including
available-for-sale securities is based on quoted market prices where available.

      Barter  Transactions.  The Company  barters  advertising  for products and
services.  Such  transactions  are recorded at the  estimated  fair value of the
products or services  received or given.  Revenue  from barter  transactions  is
recognized when  advertising is provided,  and services  received are charged to
expense when used. Barter transactions are immaterial to the Company's statement
of operations for all periods presented.

      Net Income  (Loss) per Common  Share.  The Company  calculates  net income
(loss) per share as required by SFAS No. 128, "Earnings per Share." SFAS No. 128
replaced the  calculation  of primary and fully diluted  earnings per share with
the basic and diluted  earnings per share.  Unlike  primary  earnings per share,
basic earnings per share exclude any dilutive effect of stock options,  warrants
and convertible securities (see Note 5).

      Stock-Based  Compensation.  The Company follows SFAS No. 123,  "Accounting
for Stock-Based Compensation." The provisions of SFAS No. 123 allow companies to
either  expense  the  estimated  fair value of stock  options or to  continue to
follow the intrinsic  value method set forth in APB Opinion 25,  "Accounting for
Stock Issued to Employees"  ("APB 25") but disclose the pro forma effects on net
income (loss) had the fair value of the options been  expensed.  The Company has
elected to continue to apply APB 25 in accounting for its stock option incentive
plans (see Note 14).

      Reclassification.  Certain amounts in prior years' consolidated  financial
statements have been reclassified to conform to the current year presentation.

      Use of Estimates.  The  preparation of financial  statements in conformity
with  accounting  principles  generally  accepted in the United States  requires
management to make estimates and assumptions that affect the amounts reported in
the financial  statements and  accompanying  notes.  Actual results could differ
from those estimates.

      Recent Pronouncements.  In March 2000, the FASB issued FASB Interpretation
No. 44, "Accounting for Certain Transactions involving Stock Compensation" ("FIN
44"), which contains rules designed to clarify the application of APB 25. FIN 44
will be  effective  on July 1, 2000 and the Company  will adopt it at that time.
The Company  believes the  anticipated  impact of adoption of FIN 44 will not be
material to the earnings and financial position of the Company.

      In December 1999, the  Securities and Exchange  Commission  ("SEC") issued
Staff Accounting Bulletin No. 101, "Revenue Recognition in Financial Statements"
("SAB 101"),  which clarifies  certain  existing  accounting  principles for the
timing  of  revenue   recognition  and  its   classification  in  the  financial
statements.  The SEC  delayed  the  required  implementation  date of SAB 101 by
issuing Staff Accounting Bulletins No. 101A, "Amendment:  Revenue Recognition in
Financial  Statements"  and 101B,  "Second  Amendment:  Revenue  Recognition  in
Financial Statements" in March and June 2000, respectively. As a result, the SAB
101 will not be effective for the Company until the quarter ended June 30, 2001.
The  Company  believes  the  adoption  of SAB 101  will not be  material  to the
earnings  and  financial  position  of the  Company  and it will  mainly  impact
Enterprise revenues.

      The FASB recently  issued  Statement No. 137,  "Accounting  for Derivative
Instruments and Hedging  Activities-Deferral of Effective Date of FASB Statement
No. 133". The Statement defers for one year the effective date of FASB Statement
No. 133,  "Accounting for Derivative  Instruments and Hedging  Activities".  The
rule now will apply to all fiscal  quarters of all fiscal years  beginning after
June 15,  2000.  In June 1998,  the FASB issued SFAS No.  133,  "Accounting  for
Derivative  Instruments and Hedging Activities," which is required to be adopted
in years beginning after June 15, 1999. The Statement  permits early adoption as
of the beginning of any fiscal  quarter after its issuance.  The Statement  will
require the Company to recognize  all  derivatives  on the balance sheet at fair
value.  Derivatives  that are not hedges must be adjusted to fair value  through
income.  If the  derivative  is a hedge,  depending  on the nature of the hedge,
changes in the fair  value of  derivatives  will  either be offset  against  the
change in fair  value of the hedged  assets,  liabilities,  or firm  commitments
through  earnings or recognized in other  comprehensive  income until the hedged
item is recognized in earnings. The ineffective portion of a derivative's change
in fair  value  will be  immediately  recognized  in  earnings.  Certain  of the
Company's holdings of equity  instruments have been deemed derivatives  pursuant
to the criteria  established  in SFAS 133.  The Company  expects the adoption of
SFAS 133 in fiscal  2001,  as well as the effect on  subsequent  periods,  to be
immaterial.

Note 3. Merger/Restructuring Charges

Fiscal 2000

      In June 2000,  the  Company  recorded a net  charge of  approximately  $10
million of direct costs primarily  related to the merger of  MapQuest.com,  Inc.
("MapQuest.com").  This charge  primarily  consisted of investment  banker fees,
contract  termination fees,  severance and other personnel costs, fees for legal
and accounting  services and other expenses directly related to the transaction.
As part of the merger, approximately 70 positions will be eliminated. As of June
30, 2000,  approximately  $4 million of the merger  related costs had been paid.
The company expects the remaining costs associated with the merger to be paid by
December 2000.

      In  December  1999,  the  Company  recorded a charge of  approximately  $5
million of direct  costs  related to the  merger of Tegic  Communications,  Inc.
("Tegic").  This charge primarily  consisted of investment banker fees, fees for
legal  and  accounting  services  and other  expenses  directly  related  to the
transaction. All of these costs had been paid as of June 30, 2000.

Fiscal 1999

      During  the  quarter  ended June 1999,  the  Company  recorded a charge of
approximately  $15 million of direct costs  primarily  related to the mergers of
Moviefone,  Inc.  ("Moviefone"),  Spinner Networks Incorporated  ("Spinner") and
NullSoft,  Inc.  ("NullSoft").  These charges primarily  consisted of investment
banker fees,  severance and other personnel costs, fees for legal and accounting
services,  and other expenses directly related to the transaction.  All of these
costs had been paid as of June 30, 1999.

      During the  quarter  ended March  1999,  the Company  recorded a charge of
approximately  $78 million of direct costs  primarily  related to the mergers of
Netscape and When,  Inc.  and the  Company's  reorganization  plans to integrate
Netscape's  operations  and build on the  strengths  of the  Netscape  brand and
capabilities.  This  charge  primarily  consisted  of  investment  banker  fees,
severance and other personnel costs (related to the elimination of approximately
850  positions),  fees for legal and  accounting  services,  and other  expenses
directly related to the transaction. As of June 30, 2000, all of these costs had
been paid.

      During  the  quarter  ended   December   1998,   the  Company   recognized
approximately  $2 million in merger related costs in connection  with the merger
of AtWeb, Inc. These expenses were primarily associated with fees for investment
banking,  legal and  accounting  services,  severance  costs  and other  related
charges in connection  with the  transaction.  As of June 30, 2000, all of these
costs had been paid.

      In connection  with a  restructuring  plan adopted in the third quarter of
fiscal 1998, the Company recorded a $35 million  restructuring charge associated
with the  restructuring of its former AOL Studios brand group. The restructuring
included  the  exiting  of  certain  business  activities,  the  termination  of
approximately  160  employees  and the  shutdown  of  certain  subsidiaries  and
facilities. As of June 30, 1999, all of these costs has been paid.

Fiscal 1998

      During  fiscal  1998,  the Company  recorded a $35  million  restructuring
charge  associated with actions aimed at reducing its cost structure,  improving
its competitiveness and restoring  sustainable  profitability  mainly related to
the Netscape  Enterprise group. The  restructuring  plan resulted from decreased
demand  for  certain  Netscape  products  and the  adoption  of a new  strategic
direction.   The   restructuring   included  a   reduction   in  the   workforce
(approximately 400 employees),  the closure of certain facilities, the write-off
of non-performing  operating assets, and third-party royalty payment obligations
relating to canceled contracts.  Also during fiscal 1998, the Company recognized
merger  costs  of $6  million  related  to  the  acquisition  of  Kiva  Software
Corporation,  consisting  mainly of  investment  banking,  legal and  accounting
services. As of June 30, 2000, all of these costs had been paid.

      During  fiscal  1997,  the Company  recorded a $49  million  restructuring
charge   associated   with  the  Company's   change  in  business   model,   the
reorganization  of the Company into three  operating  units,  the termination of
approximately 300 employees and the shutdown of certain operating  divisions and
subsidiaries.  As of the first quarter of fiscal 1998,  substantially all of the
restructuring  activities had been completed and the Company reversed $1 million
of the original restructuring accrual in the first quarter of fiscal 1998.

Note 4. Settlement Charges

      In fiscal  1998,  the  Company  recorded  a net  settlement  charge of $18
million in connection with the settlement of the Orman v. America Online,  Inc.,
class action lawsuit filed in the U.S.  District Court for the Eastern  District
of Virginia alleging  violations of federal  securities laws between August 1995
and October  1996.  Also in fiscal 1998,  the Company  revised its estimate of a
liability in connection with a legal settlement that occurred in fiscal 1997 and
reversed $1 million of the original accrual.

Note 5.  Earnings (Loss) Per Share

      The  following  table  sets  forth the  computation  of basic and  diluted
earnings (loss) per share for the years ended June 30, 2000, 1999 and 1998:

<TABLE>
(in millions except for per share data)                                           2000     1999     1998
                                                                                -------- -------- --------
Basic earnings per share:
<S>                                                                             <C>      <C>     <C>
Net income (loss) available to common shareholders..............................$ 1,232  $   754 $    (80)
                                                                                -------- -------- --------
Weighted average shares outstanding.............................................  2,278    2,090    1,859

Basic earnings (loss) per share.................................................$  0.54  $  0.36 $  (0.04)
                                                                                ======== ======== ========

Diluted earnings per share:
Net income (loss) available to common shareholders..............................$ 1,232  $   754 $   (80)
Interest on convertible debt, net of tax........................................      7       10        -
                                                                                -------- -------- --------
Adjusted net income (loss) available to common shareholders
   assuming conversion..........................................................$ 1,239  $   764 $   (80)
                                                                                -------- -------- --------
Weighted average shares outstanding.............................................  2,278    2,090    1,859
Effect of dilutive securities:
   Employee stock options.......................................................    286      385        -
   Warrants.....................................................................      -       40        -
   Convertible debt.............................................................     39       51        -
                                                                                -------- -------- --------
Adjusted weighted average shares and assumed conversions........................  2,603    2,566    1,859
                                                                                ======== ======== ========
Diluted earnings (loss) per share...............................................$  0.48  $  0.30 $ (0.04)
                                                                                ======== ======== ========
</TABLE>

      The diluted  share base for the fiscal  year ended June 30, 2000  excludes
incremental  weighted shares of approximately  7.7 million and  approximately 12
million   related  to   convertible   subordinated   notes  and  stock  options,
respectively.  The  diluted  share base for the fiscal  year ended June 30, 1999
excludes  incremental  weighted shares of  approximately  8.8 million related to
stock options.  The shares  related to the  convertible  subordinated  notes are
excluded due to their antidilutive effect as a result of adjusting net income by
$15 million for interest expense net of tax that would be forfeited if the notes
were  converted to equity.  The shares related to the stock options are excluded
due to their  antidilutive  effect as a result of the option's  exercise  prices
being  greater than the average  market price of the common shares during fiscal
2000 and 1999.

Note 6.  Business Developments Purchase Transactions

Digital City

      In May 2000, the Company  purchased the 20% interest in Digital City, Inc.
("Digital City") it did not own for approximately $80 million. Approximately $66
million of the purchase price represents goodwill and is being amortized over 10
years.  The net  results  attributable  to the  Company's  non-owned  portion of
earnings from Digital City has been previously  reflected as earnings  allocated
to minority shareholders included in other income, net and were not material for
the three years ended June 30, 2000.

Acquisition of Mirabilis, Ltd.

      In  June  1998,   the  Company   purchased   the  assets,   including  the
developmental  ICQ  instant  communications  and chat  technology,  and  assumed
certain  liabilities  of Mirabilis,  Ltd.  ("Mirabilis"),  a  development  stage
enterprise  that had  generated  no  revenues,  for  $287  million  in cash.  In
addition,  contingent purchase payments,  based on future performance levels, of
up to $120  million  may be made over three  years  beginning  in the  Company's
fiscal year 2001. As a result of certain performance levels being satisfied, the
Company  paid $40  million in August  2000  related to the  contingent  purchase
price.

      The  acquisition was accounted for under the purchase method of accounting
and,  accordingly,  the results of  operations  are  included  in the  financial
statements as of the date of acquisition,  and the assets and  liabilities  were
recorded  based upon their fair values at the date of  acquisition.  The Company
has  allocated  the excess  purchase  price over the fair value of net  tangible
assets acquired to the following  identifiable  intangible assets:  goodwill and
strategic  value,  existing  technology,  base of trial users, ICQ tradename and
brand and acquired  in-process  research and development.  In accounting for the
acquisition of Mirabilis,  the Company  recorded  approximately  $228 million in
goodwill  and  other  intangible   assets,   which  are  being  amortized  on  a
straight-line basis over periods of five to ten years.

Acquisition of CompuServe Online Services Business

      In January 1998,  the Company  consummated  a Purchase and Sale  Agreement
(the  "Purchase and Sale") by and among the Company,  ANS  Communications,  Inc.
("ANS"),  a then  wholly-owned  subsidiary of the Company,  and  WorldCom,  Inc.
("WorldCom")  pursuant to which the Company  transferred  to WorldCom all of the
issued and outstanding  capital stock of ANS in exchange for the online services
business  of  CompuServe  Corporation  ("CompuServe"),  which  was  acquired  by
WorldCom  shortly  before the  consummation  of the Purchase and Sale,  and $147
million  in  cash  (excluding  $15  million  in  cash  received  as  part of the
CompuServe online services business and after purchase price adjustments made at
closing).  The  transaction  was  accounted  for  under the  purchase  method of
accounting and, accordingly, the assets and liabilities were recorded based upon
their fair values at the date of acquisition. As a result of these transactions,
the excess of the cash and the fair value of the  CompuServe  business  received
over the book value of ANS amounted to $381 million.  This balance is classified
as current and long-term deferred network services credit and is being amortized
on a  straight-line  basis over a five-year term (equal to the term of a network
services  agreement  entered  into with  WorldCom)  as a  reduction  of  network
services expense within cost of revenues.

      In connection  with the  acquisition of CompuServe,  the Company  recorded
approximately  $127 million in goodwill and other intangible  assets,  which are
being amortized on a straight-line basis over periods of three to seven years.

      Immediately after the consummation of the Purchase and Sale, the Company's
European  partner,  Bertelsmann  AG,  paid $75  million to the Company for a 50%
interest in a newly  created joint  venture to operate the  CompuServe  European
online  service.  Both the Company and Bertelsmann AG invested an additional $25
million in cash in this joint venture. The Company accounts for this transaction
under  the  equity  method of  accounting  in  accordance  with the terms of the
securities issued in the joint venture.

Other Purchase Transactions

      In fiscal 1998,  the Company  acquired  Personal  Library  Software,  Inc.
("PLS"),   a  developer  of  information   indexing  and  search   technologies,
NetChannel,  Inc.  ("NetChannel"),  a Web-enhanced  television company,  and the
remaining equity  interests of Actra Business Systems LLC ("Actra"),  a designer
of Internet commerce applications.  The Company purchased all of the outstanding
capital stock of each of the corporations and the limited  liability company and
assumed all of their  outstanding  stock options in exchange for an aggregate of
approximately  6.6 million  shares of the  Company's  common  stock and options,
approximately $16 million in cash payments,  the assumption of approximately $21
million in liabilities  and $2 million in transition  costs.  The total purchase
price for these transactions was approximately $114 million.

      In connection with the above mentioned purchase transactions,  the Company
recorded a charge for acquired in-process research and development  ("IPR&D") of
approximately  $94 million in the fiscal year ended June 30,  1998.  Any related
purchased IPR&D for each of the above acquisitions  represents the present value
of the estimated  after-tax cash flows expected to be generated by the purchased
technology,  which, at the acquisition dates, had not yet reached  technological
feasibility.  The cash flow  projections for revenues were based on estimates of
relevant  market  sizes  and  growth  factors,  expected  industry  trends,  the
anticipated  nature and timing of new product  introductions  by the Company and
its competitors,  individual product sales cycles and the estimated life of each
product's underlying  technology.  Estimated operating expenses and income taxes
were  deducted  from  estimated  revenue  projections  to  arrive  at  estimated
after-tax cash flows.  Projected  operating expenses include cost of goods sold,
marketing  and  selling  expenses,  general  and  administrative  expenses,  and
research and  development,  including  estimated  costs to maintain the products
once they have been introduced into the market and are generating  revenue.  The
remaining  identified  intangibles,  including goodwill that may result from any
future contingent purchase payments,  will be amortized on a straight-line basis
over lives ranging from 5 to 10 years.

      The following  unaudited pro forma  information has been prepared assuming
that the  sale of ANS and the  acquisitions  of  Portola,  DigitalStyle,  Actra,
CompuServe  and  Mirabilis  had taken place at the  beginning of the  respective
periods  presented.  The amount of the  aggregate  purchase  price  allocated to
acquired IPR&D for each  applicable  acquisition  has been excluded from the pro
forma  information,  as it is a  non-recurring  item.  The pro  forma  financial
information  is not  necessarily  indicative of the combined  results that would
have occurred had the  acquisitions  taken place at the beginning of the period,
nor is it  necessarily  indicative of results that may occur in the future.  The
proforma  effect of the PLS and NetChannel  transactions  are immaterial for all
periods presented and therefore are not included in the pro forma information.

                                                      Pro Forma
                                                    For the year
                                                   ended June 30,
                                                   ---------------
              (in millions, except per share data)       1998
                                                   ---------------
                                                     (unaudited)
              Revenue.............................     $3,252
              Loss from operations................       $(63)
              Net Loss............................       $(16)
              Loss per share-diluted..............     $(0.01)
              Loss per share-basic................     $(0.01)


Pooling Transactions

Fiscal 2000

      In June 2000,  the Company  completed its merger with  MapQuest.com,  Inc.
("MapQuest.com"),  in which MapQuest.com became a wholly-owned subsidiary of the
Company.  The Company exchanged  approximately 12 million shares of common stock
for all the outstanding common shares of MapQuest.com.  The merger was accounted
for under the  pooling-of-interests  method of accounting and, accordingly,  the
accompanying  financial  statements  and footnotes have been restated to include
the  operations of  MapQuest.com  for all the periods  presented.  For the years
ended  June  30,  2000  (through  the  date  of the  merger),  1999,  and  1998,
MapQuest.com's  revenues  were  approximately  $43 million,  $27 million and $23
million,  respectively.  For the years ended June 30, 2000  (through the date of
the  merger),  1999 and  1998,  MapQuest.com's  net loss was  approximately  $34
million,  $8 million and $5  million,  respectively.  See Note 3 for  additional
information.

      In  November   1999,   the  Company   completed   its  merger  with  Tegic
Communications,  Inc. ("Tegic"), in which Tegic became a wholly-owned subsidiary
of the Company. The Company exhanged  approximately 4.8 million shares of common
stock  for all the  outstanding  common  and  preferred  shares  of  Tegic  in a
transaction  that  was  accounted  for  as a  pooling-of-interests.  As  Tegic's
historical  results of operations  were not material in relation to those of the
Company, the financial  information prior to the quarter ended December 31, 1999
has not been restated to reflect the merger.

Fiscal 1999

      In  March  1999,   the  Company   completed   its  merger  with   Netscape
Communications Corporation ("Netscape"), in which Netscape became a wholly-owned
subsidiary  of the  Company.  The Company  exchanged  approximately  190 million
shares of common stock for all the  outstanding  common shares of Netscape.  The
merger was  accounted  for under the  pooling-of-interests  method of accounting
and, accordingly,  the accompanying financial statements and footnotes have been
restated to include the operations of Netscape for all periods presented. During
the quarter ended March 31, 1999, the Company incurred approximately $25 million
in transition and retention costs,  which was charged to operations as incurred.
For the years  ended June 30,  1999  (through  the date of the merger) and 1998,
Netscape's   revenues  were   approximately   $461  million  and  $452  million,
respectively. For the years ended June 30, 1999 (through the date of the merger)
and 1998,  Netscape's net loss was  approximately  $77 million and $159 million,
respectively. See Note 3 for additional information.

      During fiscal 1999,  the Company  completed  mergers with  Nullsoft,  Inc.
("Nullsoft")  and Spinner  Networks  Incorporated  ("Spinner"),  companies  that
provide  Internet  music,  When,  Inc.  ("When.com"),  a company that provides a
personalized  event directory and calendar  services,  AtWeb, Inc. ("AtWeb") and
PersonaLogic,  Inc.  ("PersonaLogic").  The Company exchanged approximately 16.4
million  shares of common stock for all the  outstanding  capital stock of these
companies.  These  mergers  were  accounted  for under the  pooling-of-interests
method of accounting.  As the combined results of these companies is material to
the Company's net loss for the fiscal year ended June 30, 1998, the accompanying
financial  statements  have been  restated  to include the  operations  of these
companies  for all periods  presented.  For the year ended June 30, 1999,  these
companies  had  revenues of  approximately  $2 million  through the dates of the
mergers and all prior years were  immaterial.  For the years ended June 30, 1999
(through the dates of the mergers)  and 1998,  the net loss for these  companies
was  approximately  $18  million and $8  million,  respectively.  See Note 3 for
additional information.

      In May 1999,  the  Company  completed  its  merger  with  Moviefone,  Inc.
("Moviefone").  The Company exchanged approximately 8.6 million shares of common
stock for all the  outstanding  common and  preferred  shares of  Moviefone.  As
Moviefone's  historical  results of operations  were not material in relation to
those of the Company, the financial  information prior to the quarter ended June
30, 1999 has not been restated to reflect the merger.  See Note 3 for additional
information.

Fiscal 1998

      In  December  1997,  the  Company  completed  merger  with  KIVA  Software
Corporation ("KIVA"). The Company exchanged approximately 10.8 million shares of
common  stock for all of the  outstanding  capital  stock and options of KIVA, a
privately  held company.  The merger was treated as a  pooling-of-interests  for
accounting purposes,  and accordingly the historical financial statements of the
Company  have been  restated as if the merger  occurred at the  beginning of the
earliest  period  presented.  In connection with the business  combination,  the
Company incurred direct  transaction  costs of  approximately $6 million,  which
consisted  primarily  of fees  for  investment  banking,  legal  and  accounting
services  incurred in conjunction  with the business  combination.  For the year
ended  June  30,  1998  (through  the date of the  merger)  KIVA's  revenue  was
approximately $4 million.  For the year ended June 30, 1998 (through the date of
the merger) KIVA's net loss was approximately $3 million.

Other Business Developments

      On January 10, 2000, the Company and Time Warner Inc.  announced that they
had entered into an Agreement  and Plan of Merger,  dated as of January 10, 2000
(the  "Merger  Agreement"),  which  sets forth the terms and  conditions  of the
proposed  merger of equals of America  Online and Time  Warner.  Pursuant to the
Merger Agreement, America Online and Time Warner have formed AOL Time Warner and
each holds one share of AOL Time Warner. AOL Acquisition Sub, a newly formed and
wholly owned subsidiary of AOL Time Warner, will be merged with and into America
Online,  with  stockholders  of America  Online  receiving one share of AOL Time
Warner  common  stock for each  share of America  Online  Common  Stock,  and TW
Acquisition  Sub, a newly formed and wholly owned subsidiary of AOL Time Warner,
will be merged  with and into Time  Warner,  with  common  stockholders  of Time
Warner  receiving  1.5 shares of AOL Time Warner  common stock for each share of
Time Warner  common  stock.  As a result of the merger,  the separate  corporate
existence of each of AOL  Acquisition  Sub and TW Acquisition Sub will cease and
each of America Online and Time Warner will survive the merger as a wholly owned
subsidiary  of AOL Time  Warner.  The  transactions  contemplated  by the Merger
Agreement are subject to other customary closing conditions,  such as regulatory
approvals.  In June 2000,  the  stockholders  of each of America Online and Time
Warner  approved the merger.  The Company  expects the merger to be completed in
the fall of 2000.

      On March 17, 2000,  America  Online and  Bertelsmann AG announced a global
alliance  to  expand  the  distribution  of  Bertelsmann's   media  content  and
electronic  commerce   properties  over  America  Online's   interactive  brands
worldwide.  America  Online and  Bertelsmann  also  announced  an  agreement  to
restructure  their interests in the AOL Europe and AOL Australia joint ventures.
This restructuring  consists of a put and call arrangement for America Online to
purchase,  in two  installments,  Bertelsmann's  50%  interest in AOL Europe for
consideration  ranging from $6.75 billion to $8.25  billion,  payable at America
Online's option in cash,  America Online stock (or AOL Time Warner stock, if the
merger has closed) or a combination  of cash and stock.  After December 15, 2001
and  through  January 15,  2002,  Bertelsmann  has the right to require  America
Online to purchase  80% of its 50% interest in AOL Europe with a closing date of
January 31, 2002 for $5.3  billion.  After March 31, 2002 and through  April 30,
2002,  Bertelsmann  has the right to  require  America  Online to  purchase  the
remaining  20% of its 50%  interest in AOL Europe with a closing date of July 1,
2002 for $1.45 billion. If Bertelsmann fails to exercise its put rights, America
Online has the right to purchase 80% of Bertelsmann's 50% interest in AOL Europe
after  January 15, 2002 and  through  January 15, 2003 for $6.5  billion and the
remaining  20% after June 30, 2002 and through June 30, 2003 for $1.75  billion.
In  addition,  the  parties  agreed that  America  Online  would take  immediate
ownership of  Bertelsmann's  50% interest in the  parties' AOL  Australia  joint
venture,   subject  to  receipt  of  necessary  regulatory  approvals.   Because
Bertelsmann's  first put  option  will not close  until  January  31,  2002,  if
exercised, America Online has not determined yet how it will fund the payment of
the purchase  price for its purchases of  Bertelsmann's  interest in AOL Europe.
America Online cannot predict if Bertelsmann  will exercise its put rights,  and
America  Online's call rights are not exercisable  unless  Bertelsmann  fails to
exercise  its put  rights.  If  Bertelsmann  does not  exercise  its put rights,
America  Online will consider all pertinent  factors at such time and during the
exercisability  period of its call rights in determining whether to exercise its
call rights, including the performance and perceived value of AOL Europe at such
time,  conditions in the markets  where AOL Europe  operates,  financial  market
conditions  and  America  Online's  (or AOL Time  Warner's)  business  plans and
financial  situation.  For the years ended June 30, 2000 and 1999,  AOL Europe's
revenues  are less than 10% of America  Online's  revenues  and AOL Europe's net
loss is less than 5% of America Online's net income.  America Online anticipates
that the primary impact of the potential  acquisition of Bertelsmann's  interest
in AOL Europe on results of operations  would be the  amortization of $1 billion
to $1.5 billion of goodwill  each year.  America  Online does not  anticipate an
adverse  impact from the potential  acquisition  on America  Online's  financial
position  because it will have the ability to pay the  purchase  price either in
stock or cash,  or a  combination  of the two,  at its  option.  America  Online
believes  it will  have  adequate  resources  from  its  cash  reserves  or from
accessing  the capital  markets to make the required  payment upon exercise of a
put or call  right,  should  it decide to pay in cash,  and that  following  the
merger,  AOL Time  Warner will be in a stronger  position to make such  payments
than America Online alone would be.

      In November  1998,  the Company  announced a strategic  alliance  with Sun
Microsystems,   Inc.  ("Sun")  to  jointly  develop  a  comprehensive  suite  of
easy-to-deploy,  end-to-end  solutions to help  companies  and Internet  service
providers  rapidly  enter  the  electronic   commerce  market  and  scale  their
electronic commerce  operations.  As a result, Sun has become a lead systems and
service provider to the Company and the Company is committed to purchase systems
and  services  worth  approximately  $400 million at list price from Sun through
2002  for its  electronic  commerce  partners  and its own  use.  As part of the
alliance with Sun, the Company will receive more than $350 million in licensing,
marketing  and  advertising  fees from Sun,  plus  significant  minimum  revenue
commitments of $975 million.  In fiscal 2000, the Company  received $123 million
in licensing,  marketing and advertising fees and approximately  $317 million in
minimum revenue commitments.

Note 7. Segment Information

      Effective  June 30, 1999, the Company  adopted SFAS No. 131,  "Disclosures
about Segments of an Enterprise and Related Information." Certain information is
disclosed,  per SFAS No. 131,  based on the way management  organizes  financial
information  for  making  operating  decisions  and  assessing  performance.  In
determining  operating  segments,  the Company  reviewed the current  management
structure reporting to the chief operating  decision-maker ("CODM") and analyzed
the reporting the CODM receives to allocate resources and measure performance.

      America Online has four major lines of businesses:
      o  the Interactive Services Group,
      o  the Interactive Properties Group,
      o  the AOL International Group, and
      o  the Netscape Enterprise Group.

      The lines of business are described below.

      The Interactive  Services Group develops and operates branded  interactive
services, including:
      o  the AOL service, a worldwide Internet online service with approximately
         23.2 million members as of June 30, 2000
      o  the  CompuServe  service,  a worldwide  Internet  online  service  with
         approximately 2.8 million members as of June 30, 2000
      o  the Netscape Netcenter, an Internet portal
      o  the AOL.COM Internet portal
      o  the  Netscape  Communicator  client  software,  including  the Netscape
         Navigator browser
      o  the AOLTV service,  an interactive  television  service for mass-market
         consumers
      o  the AOL Wireless  services,  which deliver  features and content of the
         AOL service and branded properties to wireless consumers

      The Interactive  Properties Group is built around branded  properties that
operate across multiple services and platforms, such as:
      o  Digital  City,  Inc.,  the leading  local online  network and community
         guide  on the AOL  service  and the  Internet  based on the  number  of
         visitors per month
      o  ICQ, the world's leading  communications  portal based on the number of
         registered  users  that  provides  instant   communications   and  chat
         technology
      o  AOL Instant  Messenger (AIM), a Web-based  communications  service that
         enables  Internet  users to send and  respond  in real time to  private
         personalized electronic text messages
      o  Moviefone,  Inc., the nation's No. 1 movie guide and ticketing  service
         based on the number of users
      o  Internet music brands Spinner.com, Winamp and SHOUTcast
      o  MapQuest.com, a leader in destination information solutions


      The AOL International  Group oversees the AOL and CompuServe  services and
operations  outside the United States, as well as the Netscape Online service in
the United Kingdom.

      The Netscape  Enterprise Group focuses on providing  businesses a range of
software products,  technical support,  consulting and training services.  These
products and services enable businesses and users to share  information,  manage
networks and  facilitate  electronic  commerce.  The Netscape  Enterprise  group
operates  primarily  through  iPlanet  E-Commerce   Solutions,   a  Sun-Netscape
alliance.  This strategic  alliance between America Online and Sun Microsystems,
Inc. ("Sun"), a leader in network computing products and services, was formed in
November 1998 and began operating in March 1999.

      The Interactive  Services Group and the Netscape  Enterprise Group are the
only two reportable  segments.  The results of the Interactive  Properties Group
and the AOL  International  Group have been combined in the "Other Segments" row
shown  below.  Prior  period  information  has been  restated  to conform to the
current  presentation.  There  are no  intersegment  revenues  between  the four
operating  segments.  Shared support service  functions such as human resources,
facilities  management  and other  infrastructure  support  groups are allocated
based on usage or headcount,  where practical,  to the four operating  segments.
Charges that cannot be allocated are reported as general & administrative  costs
and  are  not  allocated  to the  segments.  Special  charges  determined  to be
significant are reported separately in the Condensed Consolidated  Statements of
Operations  and are  not  assigned  or  allocated  to the  segments.  All  other
accounting policies are applied consistently to the segments, where applicable.

         A summary of the segment financial information is as follows:

<TABLE>

                                                        Years ended June 30,
                                              ----------------------------------------
                                                     2000         1999          1998
                                                        (Amounts in millions)
Revenues:
<S>                                                <C>          <C>           <C>
Interactive Services Group (1)..............       $5,993       $4,233        $2,689
Netscape Enterprise Group(2)................          500          456           365
Other Segments (3)..........................          393          115            60
                                              ------------  ------------  ------------
    Total revenues..........................       $6,886       $4,804        $3,114

Income (loss) from operations:

Interactive Services Group (1)..............       $1,685       $  989          $452
Netscape Enterprise Group (2)...............          103          (14)          (18)
Other Segments (3)..........................           79          (72)          (88)
General & Administrative (4)................         (454)        (358)         (286)
Other charges...............................          (15)         (95)         (186)
                                              ------------  ------------  ------------
    Total income (loss) from operations.....       $1,398       $  450        $ (126)
</TABLE>

(1)  For fiscal  years  2000,  1999 and 1998,  the  Interactive  Services  Group
     includes  online  service  revenues of $4,400  million,  $3,321 million and
     $2,183 million, respectively;  advertising,  commerce and other revenues of
     $1,593 million, $912 million and $506 million,  respectively;  and goodwill
     and other intangible  assets  amortization of $44 million,  $32 million and
     $17 million, respectively.

(2)  For fiscal  years 2000,  1999 and 1998,  the Netscape  Enterprise  Group is
     comprised  solely of  enterprise  revenues and includes  goodwill and other
     intangible  assets  amortization of $0 million,  $5 million and $7 million,
     respectively.

(3)  For fiscal years 2000, 1999 and 1998,  Other Segments are comprised  solely
     of advertising,  commerce and other revenues and include goodwill and other
     intangible assets amortization of $30 million,  $28 million and $0 million,
     respectively.

(4)  Bad debt has been allocated to the applicable segment.

      The Company does not have any material  revenues and/or assets outside the
United  States and no single  customer  accounts for more than 10% or greater of
total revenues.

Note 8.  Property and Equipment

      Property and equipment consist of the following:
                                                             June 30,
                                                           -----------
          (in millions)                                    2000   1999
                                                           ----   -----
          Land............................................ $ 37   $ 31
          Buildings, equipment and related improvements...  303    191
          Leasehold and network improvements..............  214    188
          Furniture and fixtures..........................   86     74
          Computer equipment and internal software........  828    500
          Construction in progress........................   54     15
          Vehicles........................................   37      2
                                                           ----  ------
                                                          1,559  1,001
          Less accumulated depreciation and amortization..  568    341
                                                          -----  ------
          Net property and equipment...................... $991   $660
                                                          =====   =====

      The Company's  depreciation and  amortization  expense related to property
and  equipment  for the years ended June 30,  2000,  1999 and 1998  totaled $230
million, $160 million and $115 million, respectively.

Note 9.  Commitments and Contingencies

Commitments

      The Company  leases  facilities  and  equipment  primarily  under  several
long-term  operating  leases,  certain of which  have  renewal  options.  Future
minimum payments under non-cancelable operating leases with initial terms of one
year or more consist of the following:

                  (in millions)
                  Year ending June 30,
                  -------------------- -----
                  2001................  $209
                  2002................   152
                  2003................    69
                  2004................    58
                  2005................    43
                  Thereafter..........   153
                                        -----
                                        $684
                                        =====

      The Company's  rental  expense under  operating  leases in the years ended
June 30, 2000, 1999 and 1998 totaled  approximately  $353 million,  $296 million
and $269 million, respectively.

      The  Company  has  guaranteed  monthly  usage  levels  of data  and  voice
communications with some of its network providers and commitments related to the
construction  of additional  office  buildings.  The remaining  commitments  are
$1,684 million,  $1,711  million,  $1,149 million and $718 million for the years
ending June 30, 2001, 2002, 2003 and 2004, respectively.

      As of June 30, 2000, the Company has guaranteed  approximately $13 million
in indebtedness  of one of its joint  ventures.  The Company has not had to make
any payments related to this guarantee during the year ended June 30, 2000.

Contingencies

      The Company is a party to various litigation  matters,  investigations and
proceedings,  including  several  complaints  that  have been  filed and  remain
pending in the Delaware  Court of Chancery  naming as defendants  one or more of
America  Online,  the  directors  of America  Online,  Time Warner Inc.  and the
directors  of Time  Warner.  The  complaints  purport  to be filed on  behalf of
holders  of America  Online or Time  Warner  stock,  as  applicable,  and allege
breaches of fiduciary duty by the applicable company and its directors or aiding
and abetting  breaches of fiduciary  duty by the other company and its directors
in connection  with the proposed  merger of America Online and Time Warner.  The
plaintiffs in each case seek to enjoin  completion of the merger and/or damages.
These cases are at a preliminary  stage,  but the Company does not believe these
lawsuits  have any merit and  intends to defend  against  them  vigorously.  The
Company is unable, however, to predict the outcome of these cases, or reasonably
estimate a range of possible loss given the current status of the litigation.

      Since March 2000,  America Online has been named as a defendant in several
class  action  lawsuits  that have been filed in state and federal  courts.  The
complaints in these  lawsuits  contend that  consumers  and  competing  Internet
service providers have been injured because of the default selection features in
AOL  5.0.   Plaintiffs  are  seeking  damages,   an  injunction   enjoining  the
distribution  of AOL Version 5.0 software,  and  disgorgement of all monies that
the Company has earned  through the  distribution  of its Version 5.0  software.
These cases are at a preliminary stage, but America Online does not believe they
have merit and  intends  to  contest  them  vigorously.  The  Company is unable,
however,  to predict the outcome of these cases, or reasonably  estimate a range
of possible loss given the current status of the litigation.

      In  the  spring  of  1999,  the  Department  of  Labor  ("DOL")  began  an
investigation  of the  applicability of the Fair Labor Standards Act ("FLSA") to
the  Company's  Community  Leader  program.  The Company  believes the Community
Leaders  are  volunteers,  not  employees,  that the  Community  Leader  program
reflects  industry  practices,  and that its actions  comply  with the law.  The
Company is  cooperating  with the DOL's  inquiry,  but is unable to predict  the
outcome of the DOL's  investigation  and cannot  reasonably  estimate a range of
possible  loss  given the  current  status of the  DOL's  investigation.  Former
volunteers  have sued the Company on behalf of an alleged  class  consisting  of
current and former  volunteers,  alleging  violations of the FLSA and comparable
state  statutes.  The Company  believes  the claims have no merit and intends to
defend them vigorously.  The Company cannot predict the outcome of the claims or
whether other former or current volunteers will file additional actions, nor can
the  Company  reasonably  estimate a range of  possible  loss given the  current
status of the litigation.

      The costs and other effects of pending or future litigation,  governmental
investigations, legal and administrative cases and proceedings (whether civil or
criminal),  settlements,  judgments  and  investigations,  claims and changes in
those matters  (including those matters  described  above),  and developments or
assertions by or against the Company  relating to  intellectual  property rights
and intellectual property licenses,  could have a material adverse effect on the
Company's business, financial condition and operating results.

Note 10.  Notes Payable

      During December 1999, the Company sold $2.3 billion  principal at maturity
of  zero-coupon  Convertible  Subordinated  Notes  due  December  6,  2019  (the
"Zero-Coupon  Notes") and received net proceeds of  approximately  $1.2 billion.
The Zero-Coupon  Notes have a 3% yield to maturity and are convertible  into the
Company's common stock at a conversion rate of 5.8338 shares of common stock for
each  $1,000  principal  amount  of  the  Zero-Coupon  Notes  (equivalent  to  a
conversion  price of $94.4938 per share based on the initial  offering  price of
the Zero-Coupon  Notes).  The Zero-Coupon Notes may be redeemed at the option of
the Company on or after December 6, 2002 at the  redemption  prices set forth in
the  Zero-Coupon  Notes.  The holders can require the Company to repurchase  the
Zero-Coupon  Notes on December 6, 2004 at the redemption prices set forth in the
Zero-Coupon Notes. At June 30, 2000, the carrying value of the Zero-Coupon Notes
exceeded  the fair value by  approximately  $160  million as  estimated by using
quoted  market  prices.  On December 31, 1999,  the  underwriters  exercised the
overallotment  option on the Zero-Coupon Notes. As a result, on January 5, 2000,
the Company  sold  additional  Zero-Coupon  Notes with  aggregate  principal  at
maturity of approximately  $55.6 million for net proceeds of  approximately  $30
million. As of June 30, 2000, the principal amount, net of unamortized discount,
was $1,296 million.

      During June 1999, the Company  borrowed  approximately  $65 million in the
form of two  mortgages  on its  office  buildings  and land  located  in Dulles,
Virginia.  The  notes are  collateralized  by the  buildings  and land and carry
interest  rates of 7.7% and  6.75%.  The  notes  amortize  over 25 years and are
payable  in full at the end of 10  years.  As of June  30,  2000 and  1999,  the
principal amount outstanding on these mortgages was $64 million and $65 million,
respectively.

      During September 1997, the Company borrowed approximately $29 million in a
refinancing of one of its office  buildings.  The note is  collateralized by the
Company's  office  building and carries  interest at a fixed rate of 7.46%.  The
note amortizes on a straight-line  basis over a term of 25 years and if not paid
in full at the end of 10 years,  the interest rate, from that point forward,  is
subject  to  adjustment.  As of June 30,  2000 and 1999,  the  principal  amount
outstanding on this note was $27 million and $28 million, respectively.

      On November  17, 1997,  the Company  sold $350  million of 4%  Convertible
Subordinated  Notes  due  November  15,  2002  (the  "Notes").   The  Notes  are
convertible  into the Company's  common stock at a conversion  rate of 153.27504
shares of common stock for each $1,000 principal amount of the Notes (equivalent
to a conversion  price of $6.52422 per share),  subject to adjustment in certain
events and at the holders option.  Interest on the Notes is payable semiannually
on May 15 and November 15 of each year,  commencing  on May 15, 1998.  The Notes
may be redeemed at the option of the Company on or after  November 14, 2000,  in
whole or in part, at the redemption prices set forth in the Notes. During fiscal
2000,  approximately  2.2 million  shares of common stock were issued related to
conversions. At June 30, 2000, the fair value of the Notes exceeded the carrying
value by nearly $1.7 billion as estimated by using quoted market  prices.  As of
June 30, 2000 and 1999, the principal amount, net of unamortized  discount,  was
$244 million and $256 million, respectively.

      Scheduled maturities of total debt at June 30, 2000 are:

                  (in millions)
                  Year ending June 30,
                  -------------------- -----
                  2001................$    1
                  2002................   248
                  2003................     2
                  2004................     2
                  2005................     2
                  Thereafter.......... 2,406
                                       -----
                                      $2,661

                  Less: Unamortized
                  discount payable in
                  2019................(1,030)
                                       -----
                                      $1,631
                                      ======

Note 11.  Other Income, Net

      The following table summarizes the components of other income:

                                                        Year ended June 30,
                                                         -----------------
         (in millions)                                   2000  1999  1998
                                                         ----- ----- -----
         Interest income................................ $257   $102   $37
         Interest expense...............................  (40)   (20)  (15)
         Allocation of losses to minority shareholders..    -      -     6
         Equity investment losses.......................  (14)    (4)  (10)
         Gain on available-for-sale securities..........  426    570    17
         Loss on available-for-sale securities..........  (18)    (5)  (11)
         Other income (expense).........................    5     (5)    6
                                                         -----  ----- -----
                                                         $616   $638   $30
                                                         =====  ===== =====

      The  cash  portion  of net  gains  on  available-for-sale  securities  was
approximately $135 million, $563 million and $17 million,  respectively, for the
years ended June 30, 2000, 1999 and 1998.
<
Note 12.  Income Taxes

      The (provision) benefit for income taxes is comprised of:

<TABLE>
                                                                                     Year Ended June 30,
                                                                                    --------------------
                  (in millions)                                                       2000   1999   1998
                                                                                    ------ ------ ------
<S>                                                                                 <C>     <C>    <C>
         Current - primarily foreign............................................... $  (3)  $ (2)  $ (2)
         Deferred - primarily US federal and state.................................   (20)   (48)    18
         Deferred tax charge attributable to the Company's stock option plans......  (759)  (284)     -
                                                                                    ====== ====== ======
         Provision for income taxes................................................ $(782) $(334)  $ 16
</TABLE>

      The  provision  for  income  taxes  differs  from the amount  computed  by
applying the statutory  federal  income tax rate to income before  provision for
income taxes. The sources and tax effects of the differences are as follows:

<TABLE>
                                                                                Year Ended June 30,
                                                                                ------------------
         (in millions)                                                          2000   1999   1998
                                                                                ----- ------- ----
         <S>                                                                   <C>    <C>     <C>
         Income tax (provision) benefit at the federal statutory rate of 35%.. $(705) $(384)  $ 31
         State income (tax) benefit, net of federal benefit...................   (60)   (23)    (6)
         Nondeductible charge for purchased research and development..........     -      -    (28)
         Nondeductible charge for merger related expenses ....................    (5)   (21)     -
         Benefit of dividends received deduction............................      23      -      -
         Valuation allowance changes affecting the provision for income taxes.      -   113     32
         Other................................................................   (35)   (19)   (13)
                                                                                ----- ------- ----
                                                                               $(782) $(334)  $ 16
                                                                                ===== ======= ====
</TABLE>

      As of June 30, 2000, the Company has net operating loss  carryforwards  of
approximately  $10 billion for tax  purposes,  which will be available to offset
future taxable income. If not used, these carryforwards will expire between 2002
and 2020. To the extent that net operating  loss  carryforwards,  when realized,
relate to stock option  deductions,  the resulting  benefits will be credited to
stockholders' equity.

      The  Company's  income tax  provision  was  computed  based on the federal
statutory rate and the average state statutory rates, net of the related federal
benefit.

      Deferred income taxes reflect the net tax effects of temporary differences
between the carrying  amounts of assets and liabilities for financial  reporting
purposes and the amounts used for income tax purposes. Significant components of
the Company's deferred tax assets and liabilities are as follows:

                                                              June 30,
                                                           --------------
         (in millions)                                       2000   1999
                                                           ------- ------
         Short term:
         Short term deferred tax assets:
         Deferred revenue................................  $   24  $  21
         Accrued expenses and other......................      18     34
         Restructure reserve.............................       -      -
         Valuation allowance.............................     (39)   (52)
                                                           ------- ------
         Total...........................................  $    3    $ 3
                                                           ======= ======
         Long term:
         Long term deferred tax liabilities:

         Capitalized software costs......................  $  (72) $ (46)
         Unrealized gain on available-for-sale securities    (298)  (103)
         Unremitted earnings of foreign subsidiaries ....     (10)    (6)
                                                           ------- ------
         Total...........................................    (380)  (155)

         Long term deferred tax assets:
         Net operating loss carryforwards................   3,867  2,670
         Deferred network services credit................      72    101
         Investment in AOL Europe .......................      94      -
         Other...........................................      57     95

         Valuation allowance.............................  (3,713)(2,714)
                                                           ------- ------
         Total...........................................     377    152
                                                           ------- ------
         Net long term deferred asset (liability)........  $   (3) $  (3)
                                                           ======= ======

      The valuation  allowance for deferred tax assets increased by $986 million
in fiscal 2000.  The increase in this allowance was primarily due to the benefit
generated  from the  current  year  exercise  of stock  options in excess of the
utilization  of $759  million of benefits  that reduce  fiscal 2000 income taxes
payable.  The benefit from the fiscal 2000  exercise of options will be recorded
to stockholders' equity as it is realized.

      The Company has net operating loss carryforwards for tax purposes ("NOLs")
and other  deferred tax benefits  that are  available to offset  future  taxable
income. Only a portion of the NOLs are attributable to operating activities. The
remainder of the NOLs are attributable to tax deductions related to the exercise
of stock options.

      Prior to the third  quarter  of fiscal  1998,  the  Company  followed  the
practice of computing its income tax expense using the  assumption  that current
year stock option  deductions were used first to offset its financial  statement
income.  NOLs could then offset any excess of  financial  statement  income over
current year stock option  deductions.  Because stock option  deductions are not
recognized as an expense for financial  reporting  purposes,  the tax benefit of
stock option  deductions must be credited to additional  paid-in capital with an
offsetting income tax expense recorded in the income statement.

      The Company  changed its  accounting for income taxes to recognize the tax
benefits from current and prior years' stock option deductions after utilization
of NOLs from operations (i.e., NOLs determined  without deductions for exercised
stock  options) to reduce income tax expense.  Because  stock option  deductions
would have been utilized for financial  accounting purposes in prior years under
both  accounting  methods  due to the  absence  of NOLs  from  operations,  this
accounting  change  had no effect on 1997 and prior  years'  tax  provisions  or
additional paid-in capital. The effect of this change was to increase net income
and diluted  earnings  per share for the year ended June 30, 1998 by $73 million
and $0.04, respectively.

      The Company's deferred tax asset related to operations and exercised stock
options amounted to:

                                               June 30,
                                            --------------
        (in millions)                        2000    1999
                                            ------  ------
        Operations..........................$  141  $  141
        Stock options.......................$3,611  $2,626

      When  realization  of the  deferred  tax asset is more  likely than not to
occur, the benefit related to the deductible temporary differences  attributable
to  operations  will be  recognized  as a reduction of income tax  expense.  The
benefit related to the deductible  temporary  differences  attributable to stock
option deductions will be credited to additional paid-in capital when realized.

Note 13.  Capital Accounts

      Common  Stock.  At June 30, 2000 and 1999,  the  Company's  $.01 par value
common stock authorized was 6 billion shares with  approximately 2.3 billion and
2.2 billion  shares  issued and  outstanding,  respectively.  At June 30,  2000,
approximately  527.7 million shares were reserved for the exercise of issued and
unissued common stock options,  and  convertible  debt, and  approximately  16.4
million  shares were  reserved for  issuance in  connection  with the  Company's
Employee Stock Purchase Plans.

      The Company  sold  approximately  96 million,  192 million and 161 million
shares from the exercise of stock options,  warrants and stock purchased through
the employee  stock purchase plan in fiscal 2000,  1999 and 1998,  respectively.
Net proceeds from these sales totaled  approximately $429 million,  $355 million
and $152 million in the same time periods.  In addition,  during July 1998,  the
Company   completed  a  public  offering  of  common  stock.  The  Company  sold
approximately  43.2  million  shares of common  stock and raised a total of $550
million in new  equity.  The Company  used the  proceeds  for general  operating
purposes.

      Preferred Stock. In February 1992, the Company's  stockholders approved an
amendment and restatement of the certificate of  incorporation  which authorized
the future issuance of 5 million shares of preferred stock, $.01 par value, with
rights and preferences to be determined by the Board of Directors.

      During May 1998, the Board of Directors  designated  500,000 shares of the
Company's preferred stock as Series A-1 Junior Participating  Preferred Stock in
connection with the establishment of a stockholder rights plan.

      During May 1996,  the Company  sold 1,000  shares of Series B  convertible
preferred  stock (the  "Preferred  Stock") for  approximately  $28 million.  The
Preferred Stock had an aggregate  liquidation  preference of  approximately  $28
million and accrued dividends at a rate of 4% per annum. Accrued dividends could
be paid in the form of additional  shares of Preferred  Stock.  During May 1998,
the Preferred Stock, plus accrued but unpaid dividends,  automatically converted
into 3.1 million shares of common stock based on the fair market value of common
stock at the time of conversion.

      Warrant.  In  connection  with  an  agreement  with  one of the  Company's
communications  providers,  the Company  issued a warrant that was  exercised in
full during March 1999. The warrant,  subject to certain  performance  standards
specified in the  agreement,  allowed the  Company's  communication  provider to
purchase 57.6 million shares of common stock at a price of $0.2461 per share.

      Shareholder Rights Plan. The Company adopted a new shareholder rights plan
on May 12, 1998 (the "New Plan").  The New Plan was  implemented  by declaring a
dividend,  distributable  to  stockholders  of  record on June 1,  1998,  of one
preferred share purchase right (a "Right") for each outstanding  share of common
stock.  All rights granted under the Company's  former  shareholder  rights plan
adopted in fiscal 1993 were redeemed in conjunction with the  implementation  of
the New Plan and the former plan was  terminated.  Each Right under the New Plan
will initially  entitle  registered  holders of the common stock to purchase one
one-thousandth  of a share of the Company's new Series A-1 Junior  Participating
Preferred  Stock ("Series A-1 Preferred  Stock") at a purchase price of $900 per
one  one-thousandth  of a share  of  Series  A-1  Preferred  Stock,  subject  to
adjustment.  The  Rights  will be  exercisable  only if a person  or  group  (i)
acquires 15% or more of the common  stock or (ii)  announces a tender offer that
would result in that person or group  acquiring 15% or more of the common stock.
Once exercisable, and in some circumstances if certain additional conditions are
met,  the New Plan allows  stockholders  (other than the  acquirer)  to purchase
common stock or securities of the acquirer having a then current market value of
two times the exercise  price of the Right.  The Rights are redeemable for $.001
per Right (subject to adjustment) at the option of the Board of Directors. Until
a Right is  exercised,  the  holder of the  Right,  as such,  has no rights as a
stockholder  of the  Company.  The Rights  will  expire on May 12,  2008  unless
redeemed  by the  Company  prior to that date.  On January 9, 2000,  the Company
adopted an amendment  to the New Plan to exclude the  Company's  pending  merger
with  Time  Warner  from the  actions  that  would  cause  the  Rights to become
exercisable  and to provide that the New Plan will terminate with the closing of
the merger with Time Warner.

      Stock Splits.  In November 1994,  April 1995,  November 1995,  March 1998,
November 1998, February 1999, and November 1999 the Company effected two-for-one
splits of the outstanding shares of common stock. Accordingly, all data shown in
the  accompanying   consolidated   financial   statements  and  notes  has  been
retroactively adjusted to reflect the stock splits.

Note 14.  Stock Plans

      Options to purchase the Company's  common stock under various stock option
plans have been granted to employees,  directors and  consultants of the Company
at fair  market  value at the  date of  grant.  Generally,  the  options  become
exercisable  over  periods  ranging  from one to four years and expire ten years
from the date of grant.  In certain of these plans,  the Company has  repurchase
rights upon the  individual  cessation of  employment.  Generally,  these rights
lapse  over a  48-month  period.  In fiscal  years  1998 and 1997,  the Board of
Directors  authorized  approximately  22  million  options to be  repriced.  The
vesting schedules were not materially changed and no employees owning 3% or more
of the  Company's  common stock nor any senior  executives  participated  in the
repricing.

      The effect of applying  SFAS No. 123 on fiscal  years 2000,  1999 and 1998
pro  forma  net  income   (loss)  loss  as  stated  below  is  not   necessarily
representative of the effects on reported net income (loss) for future years due
to, among other  things,  the vesting  period of the stock  options and the fair
value of additional stock options in future years. Had compensation cost for the
Company's  stock option plans been  determined  based upon the fair value at the
grant date for awards under the plans consistent with the methodology prescribed
under SFAS No. 123, the Company's  net income (loss) in fiscal years 2000,  1999
and 1998 would have been  approximately  $629  million,  $498 million and $(137)
million,   or  $0.24  per  share,   $0.19  per  share  and  $(0.07)  per  share,
respectively,  on a diluted basis.  The fair value of the options granted during
fiscal years 2000,  1999 and 1998 are estimated at $23.80 per share,  $11.47 per
share  and  $2.64  per  share,  respectively,  on the  date of grant  using  the
Black-Scholes  option-pricing model with the following assumptions:  no dividend
yield, volatility of 65%, a risk-free interest rate of 6.18% for 2000, 5.40% for
1999 and  5.51%  for  1998,  and an  expected  life of 0.51  years  from date of
vesting. A summary of stock option activity is as follows:

                                    Number         Weighted-
                                     of       average exercise
                                   shares           price
                                ------------- ----------------
     Balance at June 30, 1997..  463,692,048            $ 1.07
     Granted...................  163,304,291            $ 6.17
     Exercised................. (147,415,958)           $ 0.76
     Forfeited.................  (37,618,532)           $ 2.32
                                ------------- ----------------
     Balance at June 30, 1998..  441,961,849            $ 2.96
     Granted...................  111,711,524            $25.36
     Exercised................. (122,446,540)           $ 1.69
     Forfeited.................  (32,347,003)           $ 9.95
                                ------------- ----------------
     Balance at June 30, 1999..  398,879,830            $ 9.06
     Granted...................   78,568,249            $50.61
     Exercised.................  (94,002,143)           $ 3.90
     Forfeited.................  (26,859,157)           $34.42
                                ------------- ----------------
     Balance at June 30, 2000..  356,586,779            $17.67
                                ============= ================

<TABLE>
                                   Options outstanding              Options exercisable
                         --------------------------------------- ------------------------
                                          Weighted-
                                           average      Weighted-                Weighted-
                             Number       remaining     average      Number      average
            Range         outstanding    contractual    exercise exercisable as  exercise
      of exercise price  as of 6/30/00 life (in years)   price     of 6/30/00     price
     ------------------- ------------- --------------- --------- -------------- ---------
     <S>                    <C>              <C>          <C>       <C>           <C>
     $0.01 to $1.08.....    47,370,533       4.2          $0.57     46,237,363     $0.58
     $1.09 to $2.12.....    50,290,991       5.9          $1.59     37,002,176     $1.56
     $2.13 to $4.03.....    48,840,136       6.9          $3.73     24,215,994     $3.53
     $4.15 to $9.35.....    47,769,659       7.4          $6.69     15,056,401     $7.27
     $9.43 to $18.33....    66,239,250       8.1         $11.77     13,010,314    $11.82
     $19.03 to $47.54...    14,430,078       8.8         $39.47      2,914,982    $37.67
     $47.57 to $47.94...    47,139,943       9.1         $47.94            331    $47.94
     $48.33 to $93.94...    34,506,189       9.2         $60.35      5,291,162    $62.30
     ------------------- ------------- --------------- --------- -------------- ---------
     $0.01 to $93.94....   356,586,779       7.3         $17.67    143,728,723     $6.07
                         ============= =============== ========= ============== =========
</TABLE>

      Employee  Stock  Purchase  Plan.  In May  1992,  the  Company's  Board  of
Directors adopted a non-compensatory  Employee Stock Purchase Plan ("the ESPP").
Under the ESPP,  employees of the Company who elect to  participate  are granted
options to purchase common stock at a 15 percent  discount from the market value
of such stock.  The ESPP permits an enrolled  employee to make  contributions to
purchase  shares of common  stock by having  withheld  from his or her salary an
amount  between 1 percent and 15 percent of  compensation.  The Stock and Option
Subcommittee of the  Compensation  and Management  Development  Committee of the
Board of Directors  administers  the ESPP.  The total number of shares of common
stock  that  may be  issued  pursuant  to  options  granted  under  the  ESPP is
approximately  28.8 million.  A total of  approximately  12.4 million  shares of
common stock have been issued under the ESPP.

      In June  1995,  the  Company  adopted a  non-compensatory  Employee  Stock
Purchase Plan ("the  Netscape  ESPP") under Section 423 of the Internal  Revenue
Code and a total of 6.3 million shares of common stock may be issued pursuant to
options  under the  Netscape  ESPP.  The  Company's  Board of  Directors in 1998
amended  the  Netscape  ESPP to  increase  the  maximum  percentage  of  payroll
deductions  which  any  participant  may  contribute  from  his or her  eligible
compensation to 15%;  amended the Netscape ESPP from a two-year rolling offering
period to a six-month fixed offering  period  effective with the offering period
beginning March 1999; amended the limit to the number of shares any employee may
purchase in any purchase  period to a maximum of 1,800  shares;  and changed the
offering dates for each purchase period to March 1 and September 1 of each year.
Under this plan,  qualified employees are entitled to purchase common stock at a
15 percent discount from the market value of such stock. Approximately 4 million
shares of common stock have been issued under the  Netscape  ESPP.  The Netscape
ESPP was terminated in September 1999.

Note 15.  Employee Benefit Plan

      Savings Plans.  As of June 30, 2000, the Company has one savings plan that
qualifies as a deferred salary  arrangement under Section 401(k) of the Internal
Revenue  Code.  Under the plan,  participating  employees may defer a portion of
their pretax  earnings.  As defined by the plan, the Company matches 50% of each
employee's  contributions  up to a maximum  matching  contribution  of 3% of the
employee's earnings.  Prior to March 2000, the Company had two savings plans. In
one plan,  the Company  matched  50% of each  employee's  contributions  up to a
maximum matching  contribution of 3% of the employee's earnings and in the other
plan,   the   Company's   contributions   were   discretionary.   The  Company's
contributions to plans were approximately $12 million, $6 million and $5 million
in the years ended June 30, 2000, 1999 and 1998, respectively.

Note 16.  Subsequent Event

      In August 2000, the Company  purchased 4 million shares of common stock as
part of the initial public  offering made by America Online Latin America,  Inc.
("AOL-LA"). The purchase was made at the initial public offering price of $8 per
share,  for a total of $32 million.  In June 2000, the Company  contributed  $15
million to AOL-LA.  In addition,  in July 2000, the Company agreed to contribute
an additional  $35 million to AOL-LA by December 31, 2000 of which $17.5 million
was funded in July 2000.

Note 17.  Quarterly Information (unaudited)
<TABLE>

                                                              Quarter Ended
                                             ---------------------------------------------
                                             September 30, December 31, March 31, June 30,
                                             ------------- ------------ --------- --------
                                               (Amounts in millions, except per share data)
Fiscal 2000(1)
<S>                                               <C>        <C>         <C>      <C>
Subscription service revenues...............      $995       $1,067      $1,153   $1,185
Advertising, commerce and other revenues....       360          449         568      609
Enterprise solution revenues................       122          117         126      135
                                             ------------- ------------ --------- --------
Total revenues..............................     1,477        1,633       1,847    1,929
Income from operations......................       260          306         376      456
Net income .................................       181          280         433      338
Net income  per share-diluted...............     $0.07        $0.11       $0.17    $0.13
Net income  per share-basic.................     $0.08        $0.12       $0.19    $0.15

Net cash provided by operating activities..       $466         $353        $478     $511
Earnings Before Interest, Taxes,
 Depreciation and Amortization

 (EBITDA, as adjusted)(4)..................      $337         $391        $488     $572


Fiscal 1999(2)(3)
Subscription service revenues............         $723         $786        $869     $943
Advertising, commerce and other revenue..          182          251         281      313
Enterprise solution revenues.............          101          118         109      128
                                             ------------- ------------ --------- --------
Total revenues...........................        1,006        1,155       1,259    1,384
Income from operations...................           76          121          44      209
Net income...............................           75          113         409      157
Net income per share-diluted.............        $0.03        $0.05       $0.16    $0.06
Net income per share-basic...............        $0.04        $0.06       $0.20    $0.07

Net cash provided by operating activities         $120         $178        $629     $192
Earnings Before Interest, Taxes,
 Depreciation and Amortization

 (EBITDA, as adjusted)(4).................        $133         $196        $225     $304
</TABLE>

(1)  Net income in the fiscal year ended June 30, 2000 includes gains related to
     investments of $111 million and merger expense of $5 million in the quarter
     ended  December 31, 1999,  gains related to  investments of $275 million in
     the quarter  ended March 31, 2000 and merger  expense of $10 million in the
     quarter ended June 30, 2000.  Also, in the quarter ended December 31, 1999,
     the company  adjusted its accounting to capitalize the acquisition  cost of
     Gateway.net  subscribers  and  amortize  such  cost  over  the  term of the
     agreement.  The effect of the adjustment on the quarter was to increase net
     income by $18 million and $.01 per diluted share.
(2)  Net income in the fiscal year ended June 30, 1999 includes  merger  expense
     of  $2  million  in  the  quarter  ended  December  31,  1998,  merger  and
     restructuring expense of $78 million, transition expense of $25 million and
     a gain related to an  investment of $567 million in the quarter ended March
     31, 1999 and merger  expense of $15  million in the quarter  ended June 30,
     1999.
(3)  The sum of per share  earnings  does not equal  earnings  per share for the
     year  due  to  equivalent   share   calculations   which  are  impacted  by
     fluctuations  in the  Company's  common stock market  prices and the timing
     (weighting) of shares issued.
(4)  EBITDA   is   defined   as   net   income   adjusted   to   exclude:    (1)
     provision/(benefit)  for income taxes, (2) interest income and expense, (3)
     depreciation  and  amortization  and  (4)  special  charges  and  gains  on
     investments.  The Company  considers  EBITDA an important  indicator of the
     operational  strength and performance of its business including the ability
     to  provide  cash  flows to  service  debt and fund  capital  expenditures.
     EBITDA,  however,  should not be considered an  alternative to operating or
     net income as an indicator  of the  performance  of the  Company,  or as an
     alternative  to cash  flows  from  operating  activities  as a  measure  of
     liquidity,  in each case determined in accordance  with generally  accepted
     accounting principles ("GAAP").


<PAGE>


                         REPORT OF INDEPENDENT AUDITORS

Board of Directors and Stockholders
America Online, Inc.

      We have audited the  accompanying  consolidated  balance sheets of America
Online,  Inc.  as of June  30,  2000  and  1999,  and the  related  consolidated
statements of  operations,  changes in  stockholders'  equity and cash flows for
each of the three  years in the period  ended  June 30,  2000.  These  financial
statements   are  the   responsibility   of  the   Company's   management.   Our
responsibility  is to express an opinion on these financial  statements based on
our audits.

      We conducted our audits in accordance  with auditing  standards  generally
accepted in the United States.  Those standards require that we plan and perform
the audit to obtain reasonable  assurance about whether the financial statements
are free of  material  misstatements.  An audit  includes  examining,  on a test
basis,  evidence  supporting  the  amounts  and  disclosures  in  the  financial
statements.  An audit also includes assessing the accounting principles used and
significant  estimates  made by  management,  as well as evaluating  the overall
financial  statement  presentation.   We  believe  that  our  audits  provide  a
reasonable basis for our opinion.

      In our opinion, the financial statements referred to above present fairly,
in all material respects, the consolidated financial position of America Online,
Inc. at June 30, 2000 and 1999, and the  consolidated  results of its operations
and its cash  flows for each of the three  years in the  period  ended  June 30,
2000, in conformity with accounting  principles generally accepted in the United
States.

      As  discussed  in Note 13,  in 1998 the  Company  changed  its  method  of
accounting for income taxes.

                                             /s/ ERNST & YOUNG LLP

McLean, Virginia

July 20, 2000



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