JETFORM CORP
10-Q, 1999-12-15
PREPACKAGED SOFTWARE
Previous: ONE FUND INC, 497, 1999-12-15
Next: AMERICAN EXPRESS RECEIVABLES FINANCING CORP, 8-K, 1999-12-15



                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                                    FORM 10-Q

   X    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
 -----  EXCHANGE ACT OF 1934


For the quarterly period ended October 31, 1999


       TRANSITION REPORT PURSUANT TO  13 OR 15(d) OF THE SECURITIES EXCHANGE
- -----  ACT OF 1934



For the transition period _______  to  _________

         Commission file number  1-111898
                                 --------


                               JETFORM CORPORATION
                       -----------------------------------
             (exact name of registrant as specified in its charter)


         Canada                                                N/A
      -----------                                            -------
(state or other jurisdiction of                            (IRS Employer
incorporation or organization)                             Identification No.)


                              560 Rochester Street
                         Ottawa, Ontario K1S 5K2, Canada
                    -----------------------------------------
                    (Address of principal executive offices)

                                 (613) 230-3676
                           --------------------------
               Registrant's telephone number (including area code)


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Exchange  Act during the  preceding 12
months (or for such  shorter  period  that the issuer was  required to file such
reports),  and (2) has been subject to such filing  requirements for the past 90
days.

                                 Yes [X] No [ ]



                      APPLICABLE ONLY TO CORPORATE ISSUERS

The number of the  issuer's  Common  Shares  outstanding  on  December  4, 1999:
19,450,219

<PAGE>
                                TABLE OF CONTENTS



PART I   FINANCIAL INFORMATION                                         Page No.

Item 1.  Financial Statements

         Consolidated Balance Sheets as at October 31, 1999, and              3
         April 30, 1999

         Consolidated  Statements of  Operations  for the three and six month 4
         periods ended October 31, 1999, and October 31, 1998

         Consolidated  Statements of  Comprehensive  Income for the three and 5
         six month periods ended October 31, 1999 and October 31, 1998

         Consolidated  Statements  of Cash  Flows for the three and six       6
         month periods ended October 31, 1999, and October 31, 1998

         Notes to Consolidated Financial Statements                           7

Item 2.  Management's Discussion and Analysis of Financial                   12
          Condition and Results of Operations

PART II  OTHER INFORMATION

Item 1.  Legal Proceedings                                                   22

Item 4.  Submission of Matters to a Vote of Security Holders                 22

Item 6.  Exhibits and Reports on Form 8-K                                    22

SIGNATURES                                                                   23

         This Quarterly Report on Form 10-Q ("Report"), contains forward-looking
statements  within the  meaning of Section  27A of the  Securities  Act of 1933.
Discussions containing such forward-looking statements may be found in Item 2 of
Part I and Item 1 of Part II hereof, as well as within this Report generally. In
addition,  when  used  in  the  Report,  the  words  "believes",  "anticipates",
"expects",  and similar  expressions  are  intended to identify  forward-looking
statements.  Such statements are subject to a number of risks and uncertainties.
Actual results in the future could differ materially from those described in the
forward-looking  statements  as a result of  changes in  technology,  changes in
industry  standards,   new  product   introduction  by  competitors,   increased
participation in the enterprise  software market by major corporations and other
matters set forth in this Report.  The Company does not undertake any obligation
to  publicly  release  the  results of any  revisions  to these  forward-looking
statements that may be made to reflect any future events or circumstances.

<PAGE>
                               JETFORM CORPORATION

                           CONSOLIDATED BALANCE SHEETS

                                   (Unaudited)

             (in thousands of Canadian dollars except share amounts)

                                             October 31,           April 30,
                                                1999                  1999
                                            ---------------       ------------
                                     ASSETS
Current assets
Cash and cash equivalents.....................$   38,978         $    47,262
Accounts receivable (Note 2)..................    30,830              29,274
Term accounts receivable (Note 2).............     9,883              13,486
Unbilled receivables..........................     2,325               3,455
Inventory.....................................     1,062               1,139
Investment tax credits recoverable............     1,310               1,310
Prepaid expenses and deferred charges.........     2,935               3,727
Asset held for sale ..........................        --               3,417
                                               ------------        ------------
                                                  87,323             103,070
Term accounts receivable (Note 2)............      2,840               6,090
Investment tax credits recoverable...........      3,585               3,218
Fixed assets (Note 3)........................     17,361              18,620
Other assets (Note 3)........................     26,439              25,871
                                              --------------        ------------
                                                $ 137,548           $ 156,869
                                              ==============        ============

                      LIABILITIES AND SHAREHOLDERS' EQUITY

Current liabilities
Accounts payable............................     $  4,372            $  7,874
Accrued liabilities.........................       15,271              15,656
Unearned revenue............................       13,340              12,463
Current portion of Delrina obligation (Note 5)      8,015              22,023
                                              ------------        ------------
                                                   40,998              58,016
Deferred income taxes (Note 6).............           170                 164
Accrued liabilities (Note 7) ..............         2,302               3,225
Term loan (Note 4).........................        10,000               9,998
Delrina obligation (Note 5)................            --                 536
                                              --------------        ------------
                                                   53,470              71,939
                                              --------------        ------------
Shareholders' equity
Capital stock (Issued and  outstanding -- 19,450,800
Common Shares and 450,448 Preference Shares at
October 31, 1999; 19,421,428 Common Shares and
450,448 Preference Shares at April 30, 1999)...   247,297             247,119
Cumulative translation adjustment..............     (564)             (1,052)
Deficit...................................      (162,655)           (161,137)
                                              --------------        ------------
                                                   84,078              84,930
                                              --------------        ------------
                                               $  137,548           $ 156,869
                                              ==============        ============


       (the accompanying notes are an integral part of these consolidated
                              financial statements)

<PAGE>



                               JETFORM CORPORATION

                      CONSOLIDATED STATEMENTS OF OPERATIONS

                                   (Unaudited)

      (in thousands of Canadian dollars except share and per share amounts)

                            Three months ended               Six months ended
                                 October 31,                    October 31,
                         --------------------------    -------------------------
                            1999         1998            1999           1998
                          ---------     ---------       ---------      ---------
Revenues
Product                $  14,687      $  20,160      $  26,625        $ 42,029
Service                   10,386         11,491         21,496          22,264
                        ---------      ---------      ---------       ---------
                          25,073         31,651         48,121          64,293
                        ---------      ---------      ---------       ---------
Costs and expenses
Cost of product            2,661          2,353          4,772           4,291
Cost of service            3,101          4,615          6,491           8,811
Sales and marketing       11,078         12,245         22,542          24,520
General and administra-
  tive                     2,764          2,630          5,334           5,207
Research and development   3,926          3,741          7,668           7,097
Depreciation and amorti-
  zation                   2,562          3,028          5,097           5,807
Gain on sale of assets        --             --        (1,813)              --
                         ---------     ---------     ---------        ---------
                          26,092         28,612         50,091          55,733
                         ---------     ---------     ---------        ---------
Operating income (loss)   (1,019)          3,039        (1,970)           8,560
Interest and other income     340            843            836           2,086
                         ---------     ---------      ---------       ---------
Income (loss) before taxes  (679)          3,882        (1,134)          10,646
Provision for income taxes
 (Note 6)                     208            599            384           1,622
                         ---------     ---------      ---------       ---------
Net income (loss)        $   (887)      $  3,283       $ (1,518)       $  9,024
                        ==========      ==========    ==========     ==========

Basic income (loss)  per share
Net income (loss)
  per share             $   (0.04)      $   0.17      $  (0.08)        $   0.46
Weighted average
  number of shares      19,901,248    19,779,343     19,892,394      19,788,190
Fully diluted income
  (loss) per share
Net income (loss)
  per share             $   (0.04)      $   0.16      $  (0.08)        $   0.44
Weighted average
  number of shares      19,901,248    20,402,294     19,892,394      20,581,259

       (the accompanying notes are an integral part of these consolidated
                              financial statements)


<PAGE>



                               JETFORM CORPORATION

                 CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

                                   (Unaudited)

                       (in thousands of Canadian dollars)


                             Three months ended               Six months ended
                                 October 31,                    October 31,
                         --------------------------    -------------------------
                            1999         1998            1999           1998
                          ---------     ---------       ---------      ---------

Net income (loss)......   $   (887)      $   3,283    $ (1,518)       $  9,024
Cumulative translation
  adjustment...........     (1,298)             --          488              --
                          ---------      ---------    ---------        ---------
comprehensive income
  (loss)...............  $  (2,185)      $   3,283    $ (1,030)       $  9,024
                         ==========      =========    ==========      ==========


 (the accompanying notes are an integral part of these consolidated
                             financial statements)

<PAGE>
                               JETFORM CORPORATION

                      CONSOLIDATED STATEMENTS OF CASH FLOWS

                                   (Unaudited)

                       (in thousands of Canadian dollars)

<TABLE>
<CAPTION>
                                                      Three months ended              Six months ended
                                                          October 31,                   October 31,
                                                  ----------------------------  -----------------------------
                                                       1999           1998          1999           1998
                                                  -------------  -------------  -------------  --------------

<S>                                             <C>                  <C>        <C>             <C>
Cash provided from (used in):
Operating activities
Net income (loss)                                    $   (887)       $  3,283     $  (1,518)        $  9,024
Items not involving cash:
  Depreciation and amortization                          3,208          3,759          6,750           7,178
  Other non cash items                                   1,298             --            459              --
Net change in operating components of
  working capital                                        1,883        (2,929)          5,089        (11,809)
                                                  -------------  -------------  -------------  --------------
                                                         5,502          4,113         10,780           4,393
                                                  -------------  -------------  -------------  --------------
Investing activities
Purchase of fixed assets                                 (985)        (2,374)        (2,154)         (4,155)
Increase in other assets                               (1,175)        (1,242)        (2,546)         (2,846)
                                                  -------------  -------------  -------------  --------------
                                                       (2,160)        (3,616)        (4,700)         (7,001)
                                                  -------------  -------------  -------------  --------------
Financing activities
Proceeds from issuance of shares                            38            515            178           2,579
Repayment of long term debt                            (7,852)       (12,118)       (14,542)        (25,870)
                                                  -------------  -------------  -------------  --------------
                                                       (7,814)       (11,603)       (14,364)        (23,291)
                                                  -------------  -------------  -------------  --------------
Decrease in cash and cash equivalents                  (4,472)       (11,106)        (8,284)        (25,899)
Cash and cash equivalents, beginning of period          43,450         76,811         47,262          91,604
                                                  -------------  -------------  -------------  --------------
Cash and cash equivalents, end of period             $  38,978    $    65,705     $   38,978    $     65,705
                                                  =============  =============  =============  ==============
</TABLE>

       (the accompanying notes are an integral part of these consolidated
                             financial statements)

<PAGE>



                               JETFORM CORPORATION
                          NOTES TO FINANCIAL STATEMENTS
                                   (Unaudited)


1.     BASIS OF PRESENTATION

These  consolidated  financial  statements  have been  prepared by management in
accordance with accounting  principles  generally  accepted in the United States
("U.S.  GAAP"),  and include all assets,  liabilities,  revenues and expenses of
JetForm  Corporation  ("JetForm")  and its  wholly-owned  subsidiaries:  JetForm
Corporation  (a Delaware  corporation),  JetForm  Pacific Pty Limited  ("JetForm
Pacific"),   JetForm  Scandinavia  AB  ("JetForm  Nordic"),  JetForm  France  SA
("JetForm France"),  JetForm UK Limited ("JetForm UK"), JetForm Deutschland GmbH
("JetForm   Germany"),   JetForm  Japan  K.K.   ("JetForm  Japan")  and  JetForm
Technologies   Limited  ("JetForm   Ireland").   JetForm  and  its  wholly-owned
subsidiaries are collectively  referred to herein as the "Company" The unaudited
interim consolidated  financial statements reflect all adjustments which are, in
the  opinion of the  Company's  management,  necessary  to a fair  statement  of
results for these interim periods.


2.    ACCOUNTS RECEIVABLE

Accounts  receivable  and term accounts  receivable  are net of an allowance for
doubtful  accounts of $2.5 million at October 31, 1999 and $1.9 million at April
30, 1999.

The Company records revenues from irrevocable  commitments to purchase  products
which do not  conform  to the  Company's  customary  trade  terms at the  amount
receivable less deemed interest ("Term Accounts Receivable"). The Company uses a
discount rate equal to its current net cost of borrowing at the time the revenue
is recorded.  Under an irrevocable  commitment to purchase  product the customer
commits to pay a minimum  amount over a  specified  period of time in return for
the  right to use or  resell up to a  specific  number of copies of a  delivered
product.

The Company  records Term Accounts  Receivable as non-current to the extent that
management  estimates  payment  will be  received  more  than one year  from the
balance sheet date.  Payment of these Term Accounts  Receivable is generally due
the earlier of: (i)  delivery of the  Company's  products by the customer to its
customers  or end  users;  and  (ii)  specific  dates in the  license  agreement
("Minimum Payment Dates").  As at October 31, 1999 and April 30, 1999 total Term
Accounts   Receivable  with  Minimum  Payment  Dates  exceeding  one  year  were
approximately $2.8 million and $6.1 million, respectively.

The Company's customer base consists of large numbers of geographically  diverse
customers dispersed across many industries. As a result, concentration of credit
risk with respect to trade receivables is not significant.


3.    FIXED ASSETS AND OTHER ASSETS

The Consolidated Balance Sheet includes the following amounts:

                                    October 31, 1999        April 30, 1998
                                  -------------------    -------------------


                                      (in thousands of Canadian dollars)

Accumulated  depreciation  and
 amortization  included  in  fixed
 assets                                  $   19,213             $   16,027
                                    ===================    ===================

Accumulated  amortization
 included  in  other  assets             $   19,438             $   17,600
                                    ===================    ===================


4.    FINANCIAL INSTRUMENTS AND CREDIT FACILITIES

The Company has entered into  receivables  purchase  agreements with third party
purchasers.  Under the  agreements,  the Company has the option to sell  certain
accounts  receivable on a recourse  basis.  The purchasers  have recourse in the
event of a trade dispute as defined in the receivables  purchase  agreements and
upon the occurrence of other specified  events. As at October 31, 1999 and April
30,  1999,  the  outstanding  balance of  accounts  receivable  sold under these
agreements were approximately  US$7.6 million and US$6.9 million,  respectively.
The Company believes that none of the receivables sold are at risk of recourse.

The Company has a committed $20 million  credit  facility with the Royal Bank of
Canada.  The credit  facility is made up of (i) a $10 million term loan facility
which bears interest at a rate of 1.5% over the bankers  acceptance  rate of the
Bank  from time to time and is  payable  on  February  1,  2001;  and (ii) a $10
million  revolving  line of credit which bears interest at the prime rate of the
Bank from time to time.  As at October 31, 1999,  the Company had drawn down the
$10 million term loan  facility and fixed the  interest  rate until  January 20,
2000 at 6.8%. The Company had no borrowings against its revolving line of credit
as at October  31,  1999.  The Company  has  granted as  collateral  for the $20
million credit  facility a general  security  agreement  over JetForm's  assets,
including a pledge of the shares of certain subsidiaries.

JetForm  hedges its U.S.  dollar net asset or  liability  position to reduce its
exposure to currency fluctuations.  To achieve this objective, JetForm primarily
enters into foreign  exchange  forward  contracts with major Canadian  chartered
banks,   and   therefore,   does  not   anticipate   non-performance   by  these
counterparties.  JetForm does not enter into foreign exchange forward  contracts
for speculative or trading purposes.  Gains and losses on these forward exchange
contracts are  recognized  and included in income as realized and offset against
foreign  exchange  gains and  losses on the  underlying  net asset or  liability
position.


5.    DELRINA OBLIGATION

On September 10, 1996, the Company acquired  certain assets,  including title to
intellectual  property,  related  to the  forms  software  group  (the  "Delrina
Assets")  of  Delrina   Corporation   ("Delrina"),   a  subsidiary  of  Symantec
Corporation of Cupertino, California, USA.

Under the asset  purchase  agreement,  the Company will make  unequal  quarterly
payments to Delrina,  from  September 27, 1996 to June 27, 2000. On February 12,
1998, the Company and Delrina  re-negotiated  certain terms of the Delrina Asset
Purchase  Agreement  whereby the  Company  agreed to  accelerate  payment of its
obligation  in  consideration  for a reduction in the effective  interest  rate,
resulting in a reduction in imputed interest charges.  In addition,  the amended
agreement  provided  that the Company may issue its Common  Shares to Delrina in
satisfaction  of a portion of its payment  obligations  provided  that:  (i) the
total market value of the Company's  Common  Shares held by Delrina  immediately
following  such issuance does not exceed US$14.0  million;  and (ii) the Company
continues to meet certain  registration  requirements  in respect of such issued
Common Shares. As at October 31, 1999, the Company believes that Delrina held no
Common Shares of the Company.

The current estimated fair value of the Delrina  obligation is approximately the
same as that recorded in these consolidated financial statements.


6.    INCOME TAXES

As at October 31, 1999,  the Company had  deferred tax assets of $56.8  million,
the principal components of which were temporary differences associated with the
acquisition  of in process  research and  development  and operating  loss carry
forwards. The Company has provided for a valuation allowance of $49.2 million.


7.  PROVISION FOR RESTRUCTURING COSTS

    On March 17, 1999, the Corporation  announced a restructuring  plan directed
at reducing costs. The key restructuring actions included:

          - Consolidation  of  management  responsibilities  and  reduction  in
            headcount.
          - Closure of redundant facilities.
          - Reduction in the carrying value of certain capital assets  primarily
            related to past acquisitions.
          - Cancellation of certain commitments and other costs.

    The  following   table   summarizes   the  activity  in  the  provision  for
restructuring costs during the three months ended October 31, 1999:


                                Employee                           Total
                               Termination  Facilities   Other    Provision

                         ---------------- ------------ --------- ---------------


Balance, July 31, 1999........ $  2,855     $  2,598    $  463       $   5,916
Cash payments.................     (760)        (162)      (58)         (1,260)
                             ----------- ------------ ---------   -------------
Balance, October  31, 1999...  $  2,095     $  2,436     $  405       $   4,936
                             =========== ============ =========   =============

Long term balance.........    $     250      $ 1,807     $ 245       $   2,302
                             ============ ============ =========  =============

     During the three  months  ended  October  31,  1999 the  Company  made cash
payments  of   approximately   $1.3  million   relating  to  the  provision  for
restructuring  costs  recorded in fiscal year 1999.  This  included  $760,000 in
salary continuance for terminated employees,  $162,000 in rent for the Company's
vacant  office  space in Toronto  and the United  Kingdom,  and $58,000 in other
miscellaneous costs.

As at  October  31,  1999,  the  Company  had not  been  successful  in  finding
alternative  arrangements  regarding  its vacant  facilities  in Toronto and the
United Kingdom.

Employee  terminations  include  salary  continuance  for which the  Company  is
contractually obligated to pay. All employees were terminated on or before April
30, 1999.


8.    SEGMENTED INFORMATION

Operating  segments  are  defined as  components  of an  enterprise  about which
separate financial  information is available that is evaluated  regularly by the
Company's  chief  decision  maker in  deciding  how to  allocate  resources  and
assessing performance. The Company's chief decision maker is the Chief Executive
Officer.  The Company's  reportable  segments include Product,  Consulting,  and
Customer Support.  The Product segment engages in business activities from which
it earns license revenues from the Company's software  products.  The Consulting
segment earns revenues from assisting customers in configuring, implementing and
integrating the Company's products and when required,  customizing  products and
designing  automated  processes to meet the customers specific business needs as
well as providing all necessary  training.  The Customer  Support  segment earns
revenues  through after sale support for software  products as well as providing
software upgrades under the Company's maintenance and support programs.

The Company evaluates performance based on the contribution of each segment. The
Product  segment  costs  include  all  costs  associated  with  selling  product
licenses, consulting services, and customer support. The costs of the Consulting
and Customer  Support segments include all costs associated with the delivery of
the service to the customer.  Inter-segment  revenues as well as charges such as
depreciation and amortization,  interest expense,  and overhead  allocations are
not included in the  calculation of segment  profit.  The Company does not use a
measure of segment  assets to assess  performance  or allocate  resources.  As a
result, segment asset information is not presented.

The  following  table  sets  forth,  on a  comparative  basis  for  the  periods
indicated, the Company's segmented information:

<TABLE>
<CAPTION>
                                                       Three months ended               Six months ended
                                                           October 31,                    October 31,
                                                      ---------------------          ---------------------
                                                       1999           1998            1999           1998
                                                      ------         ------          ------         ------
<S>                                                   <C>            <C>            <C>           <C>
Product
    Revenues                                           $  14,687      $  20,160      $  26,625       $  42,029
    Costs                                                  8,692         10,699         17,608          20,793
                                                     -----------      ---------     ----------       ---------
    Contribution                                           5,995          9,461          9,017          21,236
                                                     -----------      ---------     ----------       ---------

Consulting
    Revenues                                               5,200          5,391         10,975          11,403
    Costs                                                  2,236          2,935          4,653           6,467
                                                     -----------      ---------     ----------       ---------
    Contribution                                           2,964          2,456          6,322           4,936
                                                     -----------      ---------     ----------       ---------

Customer Support
    Revenues                                               5,186          6,100         10,521          10,861
    Costs                                                    728          1,051          1,476           1,769
                                                     -----------      ---------     ----------       ---------
    Contribution                                           4,458          5,049          9,045           9,092
                                                     -----------      ---------     ----------       ---------

Total contribution                                        13,417         16,966         24,384          35,264
Research and development                                 (3,926)        (3,741)        (7,668)         (7,097)
Other expenses                                          (10,510)       (10,186)       (20,499)        (19,607)
Gain on sale of assets                                        --             --          1,813              --
                                                     -----------      ---------     ----------       ---------
Operating income (loss)                              $   (1,019)      $   3,039     $  (1,970)       $   8,560
                                                     ===========      =========     ==========       =========
</TABLE>


9.  RECENT ACCOUNTING PRONOUNCEMENTS


The Company has adopted SFAS No. 130, "Reporting  Comprehensive  Income" and SOP
98-5 "Reporting Costs of Start-up Activities".

In December 1998, the American Institute of Certified Public Accountants (AICPA)
issued SOP 98-9 "Modification of SOP 97-2,  Software Revenue  Recognition,  With
Respect  to  Certain  Transactions".  The  adoption  of SOP  98-9  has not had a
material impact on the Company's results of operations and financial position.

In June  1998,  the  FASB  issued  SFAS  No.  133,  "Accounting  for  Derivative
Instruments and Hedging  Activities"  ("SFAS 133").  This statement  establishes
accounting  and  reporting  standards  for  derivative  instruments  and hedging
activities  and is effective for all fiscal  quarters of fiscal years  beginning
after June 15, 1999. In June 1999,  the FASB issued SFAS No.137 which delays the
effective  date of SFAS 133 until  fiscal years  beginning  after June 15, 2000.
Although the impact of SFAS 133 on the Company's  financial  disclosures  is not
known at this time, the Company will adopt SFAS 133 during the year ending April
30, 2001.


10.  THE YEAR 2000

    The Year 2000 issue arises because many computerized  systems use two digits
rather than four to identify a year.  Date  sensitive  systems may recognize the
Year 2000 as 1900 or some other date, resulting in errors when information using
Year 2000 dates is processed.  In addition,  similar  problems may arise in some
systems  which use certain  dates in 1999 to  represent  something  other than a
date. The effects of the Year 2000 issue may be experienced before, on, or after
January 1, 2000,  and if not  addressed,  the impact on operations and financial
reporting may range from minor errors to significant systems failure which could
affect an entity's  ability to conduct  normal  business  operations.  It is not
possible  to be certain  that all aspects of the Year 2000 issue  affecting  the
Company,  including  those  related to the efforts of customers,  suppliers,  or
other third parties, will be fully resolved.

During,  and  subsequent  to, the quarter  ended  October 31, 1999,  the Company
became aware of problems in certain date handling  capabilities of certain older
products.  These  products  include  Filler 4 and 5,  Filler Pro 4 and 5 and the
Central Pro Calculation Agent. The Company has contacted all known customers and
all known users of these  affected  products  and has made  available  corrected
versions of the identified products.  While the Company believes that the number
of users  affected  will be very small,  there can be no assurance  that a large
number of customers  will not be affected,  that the Company has  contacted  all
users of the  identified  products,  or that those  customers will implement the
corrected versions of the software.

The amount of potential customer claims arising from the advent of the Year 2000
and the possible inability of any of the Company's products to adequately handle
date changes  cannot be  estimated.  As a result,  no provision has been made in
these financial statements for any such customer claims.



<PAGE>


ITEM 2.  MANAGEMENT'S  DISCUSSION  AND  ANALYSIS OF  FINANCIAL  CONDITION  AND
RESULTS OF OPERATIONS


    The following  discussion of the Company's  results of operations and of its
liquidity  and  capital  resources  should  be  read  in  conjunction  with  the
information  contained  in the  accompanying  Unaudited  Consolidated  Financial
Statements and related Notes thereto,  together with management's discussion and
analysis of  financial  condition  and results of  operations  contained  in the
Company's  Report on Form 10-K for the fiscal  year ended  April 30,  1999.  The
following  discussion provides a comparative analysis of material changes in the
financial   condition   and  results  of  operations  of  the  Company  and  its
wholly-owned subsidiaries: JetForm Corporation (a Delaware corporation), JetForm
Pacific,  JetForm Nordic, JetForm France,  JetForm UK, JetForm Germany,  JetForm
Ireland,  and JetForm  Japan for the three and six months ended October 31, 1999
and 1998.

Results of Operations

     The Company's revenues and operating results have varied substantially from
period to period. With the exception of its consulting  services operation,  the
Company has  historically  operated  with little  backlog of orders  because its
software  products are  generally  shipped as orders are  received.  The Company
recognizes  product  revenue  when  orders  are  shipped,   or  for  irrevocable
commitment  license  agreements,  when the Company has  fulfilled  its  material
obligations  in  connection  therewith  and  there is  reasonable  assurance  of
collection.  As a  result,  product  revenue  in  any  period  is  substantially
dependent  on orders  booked and  shipped in that  period and on the  receipt of
irrevocable  commitment  license  agreements.  Product  revenue is  difficult to
forecast due to the fact that the Company's  sales cycle,  from initial trial to
multiple copy licenses,  varies  substantially  from customer to customer.  As a
result,  variations  in the  timing  of  product  sales  can  cause  significant
variations in operating results from period to period.

     The  following  table sets forth,  on a  comparative  basis for the periods
indicated,  the components of the Company's product margin,  service margin, and
product and service margin:
<TABLE>


<CAPTION>
                        Three months ended October 31,               Six months ended October 31,
                  ------------------------------------------- -------------------------------------------
                          1999                  1998                 1999                  1998
                  --------------------- --------------------- -------------------- ----------------------

<S>               <C>           <C>     <C>          <C>      <C>         <C>       <C>           <C>
Product revenue     $14,687       100%    $20,160       100%    $26,625      100%     $42,029       100%
Cost of product       2,661        18%      2,353        12%      4,772       18%       4,291        10%
                  ---------- ---------- ---------- ---------- ---------- --------- ----------- ---------
Product margin      $12,026        82%    $17,807        88%    $21,853       82%     $37,738        90%
                  ========== ========== ========== ========== ========== ========= =========== ==========

Service revenue     $10,386       100%    $11,491       100%    $21,496      100%     $22,264       100%
Cost of service       3,101        30%      4,615        40%      6,491       30%       8,811        40%
                  ---------- ---------- ---------- ---------- ---------- --------- ----------- ---------
Service margin     $  7,285        70%   $  6,876        60%    $15,005       70%     $13,453        60%
                  ========== ========== ========== ========== ========== ========= =========== ==========

Total revenues      $25,073       100%    $31,651       100%    $48,121      100%     $64,293       100%
Cost of product
  and service         5,762        23%      6,968        22%     11,263       23%      13,102        20%

                  ---------- ---------- ---------- ---------- ---------- --------- ----------- ---------
Product and
service margin      $19,311        77%    $24,683        78%    $36,858       77%     $51,191        80%
                  ========== ========== ========== ========== ========== ========= =========== ==========

</TABLE>
<PAGE>




     The  following  table  presents,  for the periods  indicated,  consolidated
statements of operations data expressed as a percentage of total revenues:
<TABLE>


<CAPTION>
                                            Three months ended October         Six months ended October 31,
                                                        31,
                                           ------------------------------      -----------------------------
                                            1999             1998               1999             1998
                                           ------------     -------------      ------------     ------------
<S>                                       <C>            <C>                 <C>             <C>
Revenues
Product                                            59%               64%               55%              65%
Service                                            41%               36%               45%              35%
                                           ------------     -------------      ------------     ------------
                                                  100%              100%              100%             100%
                                           ------------     -------------      ------------     ------------
Costs and expenses
Cost of product                                    11%                7%               10%               7%
Cost of service                                    12%               15%               13%              14%
Sales and marketing                                44%               39%               47%              38%
General and administrative                         11%                8%               11%               8%
Research and development                           16%               12%               16%              11%
Depreciation and amortization                      10%               10%               11%               9%
Gain on sale of assets                              --                --              (4%)               --
                                           ------------     -------------      ------------     ------------
                                                  104%               90%              104%              87%
                                           ------------     -------------      ------------     ------------
Operating income (loss)                           (4%)               10%              (4%)              13%
Other income  (expense)                             1%                3%                2%               3%
                                           ------------     -------------      ------------     ------------

Income (loss) before taxes                        (3%)               12%              (2%)              17%
Provision for income taxes                          1%                2%                1%               3%
                                           ------------     -------------      ------------     ------------
Net income (loss)                                 (4%)               10%              (3%)              14%
                                           ============     =============      ============     ============

</TABLE>




     The  following  table  provides  details of product  revenue by  geographic
segment and within North America, by distribution channel:

<TABLE>
<CAPTION>
                                    Three months ended October 31,                   Six months ended October 31,
                              --------------------------------------------    -------------------------------------------
                                                               Increase                                       Increase
                                 1999           1998          (Decrease)         1999           1998         (Decrease)
                              ------------    ----------     -------------    ------------   ------------    ------------
                                                          (in thousands of Canadian dollars)

<S>                          <C>            <C>            <C>               <C>           <C>              <C>
Product revenue by region
North America                   $  10,302      $  15,507           (34%)        $  16,461       $ 31,065           (47%)
Europe                              3,140          3,354            (6%)            7,896          8,188            (4%)
Rest of World                       1,245          1,299            (4%)            2,268          2,776           (18%)
                              ------------    -----------                     ------------   ------------
                                $  14,687      $  20,160           (27%)        $  26,625      $  42,029           (37%)
                              ============    ===========                     ============   ============

Product revenue by channel in North America
Reseller and OEM               $    7,508      $  11,734           (36%)        $  11,078      $  18,405           (40%)
End Users                           2,794          3,773           (26%)            5,383         12,660           (57%)
                              ------------    -----------                     ------------   ------------
                                $  10,302       $ 15,507           (34%)        $  16,461      $  31,065           (47%)
                              ============    ===========                     ============   ============

</TABLE>
THREE MONTHS ENDED  OCTOBER 31, 1999  COMPARED TO THREE MONTHS ENDED OCTOBER 31,
1998

REVENUES

     TOTAL REVENUES. Total revenues decreased 21% to $25.1 million for the three
months  ended  October 31, 1999 from $31.7  million for the three  months  ended
October 31,  1998.  Total  revenues  consisted  of 59%  product  revenue and 41%
service revenue for the three months ended October 31, 1999.

     PRODUCT  REVENUE.  Product  revenue  decreased 27% to $14.7 million for the
three  months  ended  October 31, 1999 from $20.2  million for the three  months
ended October 31, 1998.  Product revenue derived from North America,  Europe and
Rest of World represented 70%, 21%, and 9%, respectively, of product revenue for
the three  months  ended  October 31,  1999,  as  compared  to 77%,  17% and 6%,
respectively, of product revenue for the three months ended October 31, 1998.

     The Company attributes the decrease in product revenue primarily to
external market factors  including the Year 2000 issue, a shift towards Internet
based solutions from traditional  client/server  solutions, and the emergence of
new competitors selling pre-packaged solutions.

     The Year 2000 issue arises because many computerized systems use two digits
rather than four to identify a year.  Date  sensitive  systems may recognize the
Year 2000 as 1900 or some other date, resulting in errors when information using
Year 2000 dates is processed.  As a result, the Company's primary customer base,
large financial services  organizations and government agencies,  who are deeply
affected  by the Year 2000  problem due to their  reliance on computer  systems,
have  focused  their  information  technology  resources  on ensuring  Year 2000
readiness.  This  has  dramatically  impacted  the  Company's  ability  to  sell
enterprise wide licenses to these  customers.  The Company expects that the Year
2000 issue will have a continuing  impact on product  sales for the remainder of
fiscal year 2000.

     The  Company  has also  experienced  a shift of focus by its  customers  to
Internet-based  solutions from more traditional  client/server solutions and the
emergence of new competitors  selling  pre-packaged  solutions.  The Company has
developed a comprehensive strategy to address both the market for Internet-based
solutions and prepackaged  applications  which is presently  being  implemented.
However,  there can be no assurance that revenue derived from this strategy will
be  sufficient  to offset the  potential  decrease in revenue from the Company's
client/server products.

     Product revenue  derived from North America  decreased 34% to $10.3 million
for the three  months  ended  October 31, 1999 from $15.5  million for the three
months ended October 31, 1998.  Reseller and OEM sales, which represented 73% of
North  American  product  revenue,  decreased  36% to $7.5 million for the three
months  ended  October 31, 1999 from $11.7  million for the three  months  ended
October 31, 1998. Product revenue from end users, which represented 27% of North
American  product  revenue,  decreased  26% to $2.8 million for the three months
ended  October 31, 1999 from $3.8 million for the three months ended October 31,
1998.  The Company  attributes  the  decrease  in Reseller  and OEM and End User
revenue to the Year 2000 issue, a shift towards  Internet  based  solutions from
traditional  client/server  solutions,  and  the  emergence  of new  competitors
selling pre-packaged solutions.

     Product  revenue  derived from Europe  decreased 6% to $3.1 million for the
three months ended October 31, 1999 from $3.4 million for the three months ended
October 31, 1998, primarily as a result of decreased licence revenue from Sweden
and Germany.

     Product revenue derived from Rest of World decreased 4% to $1.2 million for
the three months  ended  October 31, 1999 from $1.3 million for the three months
ended October 31, 1998.

     SERVICE  REVENUE.  Service  revenue  decreased 10% to $10.4 million for the
three  months  ended  October 31, 1999 from $11.5  million for the three  months
ended October 31, 1998. For the three months ended October 31, 1999  maintenance
and support revenue remained  constant at $6.1 million for both the three months
ended October 31, 1998 and 1999. The Company's  consulting revenue decreased 21%
to $4.3 million for the three  months  ended  October 31, 1999 from $5.4 million
for the three months ended October 31, 1998.  For the three months ended October
31, 1998 consulting  revenue  included  $741,000 of revenue from Why Interactive
which  was  sold  on  May 1,  1999.  Excluding  revenue  from  Why  Interactive,
consulting revenue decreased 8% primarily due to the general decrease in sales.


COSTS AND EXPENSES

     Costs and expenses are comprised of cost of product, cost of service, sales
and   marketing,   general  and   administrative,   research  and   development,
depreciation and amortization,  and other expenses.  Cost of product consists of
third party commissions, the cost of disks, manuals, packaging, freight, royalty
payments to vendors whose software is bundled with certain JetForm  products and
amortization of deferred product development costs. Cost of service includes all
costs  of  providing  technical  support,  training,  consulting,  custom  forms
development and application  development services.  Sales and marketing expenses
are principally  related to salaries and commissions paid to sales and marketing
personnel.  Research and development  expenses  include  personnel and occupancy
costs as well as the costs of software development, testing, product management,
quality  assurance and  documentation.  Depreciation and  amortization  includes
depreciation of fixed assets and amortization of other assets,  and goodwill and
distribution rights relating to various acquisitions.

     TOTAL COSTS AND  EXPENSES.  Total costs and expenses  decreased 9% to $26.1
million for the three months ended  October 31, 1999 from $28.6  million for the
three months ended October 31, 1998.

     COST OF  PRODUCT.  Cost of product  increased  13% to $2.7  million for the
three months ended October 31, 1999 from $2.4 million for the three months ended
October 31,  1998,  primarily  as a result of the  increase in  amortization  of
deferred  development  costs. For the three months ended October 31, 1999, total
deferred cost charged to cost of product increased to $846,000 from $730,000 for
the three months ended October 31, 1998. The product margin decreased to 82% for
the three  months  ended  October 31, 1999 from 88% for the three  months  ended
October 31, 1998 due to lost  economies of scale  resulting from the decrease in
product revenue.

     COST OF  SERVICE.  Cost of service  decreased  33% to $3.1  million for the
three months ended October 31, 1999 from $4.6 million for the three months ended
October 31,  1998,  primarily  as a result of the sale of Why  Interactive.  The
service margin increased to 70% for the three months ended October 31, 1999 from
60% for the three  months ended  October 31, 1998,  primarily as a result of the
sale of Why Interactive which had lower margins than other services.

     COSTS OF PRODUCT AND SERVICE. Costs of product and service decreased 17% to
$5.8 million for the three  months ended  October 31, 1999 from $7.0 million for
the three months ended October 31, 1998. Product and service margin decreased to
77% for the three  months  ended  October 31, 1999 from 78% for the three months
ended October 31, 1998.

     SALES AND MARKETING.  Sales and marketing  expenses  decreased 10% to $11.1
million for the three months ended  October 31, 1999 from $12.2  million for the
three  months  ended  October 31,  1998,  primarily  due to a reduction in staff
resulting from the Company's restructuring in fiscal year 1999.

     GENERAL AND ADMINISTRATIVE.  General and administrative  expenses increased
5% to $2.8 million for the three months ended October 31, 1999 from $2.6 million
for the three months ended October 31, 1998 primarily due to increased  spending
on  information  systems and  facilities.  As a  percentage  of total  revenues,
general  and  administrative  expenses  increased  to 11% from 8% for the  three
months ended October 31, 1999 and 1998, respectively.

     RESEARCH AND DEVELOPMENT. Research and development expenses increased 5% to
$3.9 million for the three  months ended  October 31, 1999 from $3.7 million for
the three months ended  October 31,  1998,  primarily  due to an increase in the
number of employees and related  costs.  For both the three months ended October
31, 1999 and 1998, the Company  capitalized  approximately  $900,000 of software
development costs. Research and development expenses were 16% and 12% of product
revenue for the three months ended October 31, 1999 and 1998, respectively.

     DEPRECIATION AND AMORTIZATION.  Depreciation and amortization decreased 15%
to $2.6 million for the three  months  ended  October 31, 1999 from $3.0 million
for the three months ended October 31, 1998 primarily due to lower  amortization
resulting from the write down of certain intangible assets in the fourth quarter
of fiscal year 1999.

     OPERATING  INCOME.  Operating  loss was $1.0  million for the three  months
ended October 31, 1999  compared to an operating  income of $3.0 million for the
three months ended October 31, 1998.

     INTEREST  AND OTHER  INCOME.  Interest and other  income  decreased  60% to
$340,000  for the three months ended  October 31,  1999,  from  $843,000 for the
three months ended  October 31, 1998  primarily  due to decreased  cash and cash
equivalents available for investment.

     PROVISION  FOR INCOME  TAXES.  The Company  recorded a provision for income
taxes of $208,000  for the three  months  ended  October 31,  1999,  compared to
$599,000 for the three months  ended  October 31, 1998.  As at October 31, 1999,
the Company had a net deferred tax asset of  approximately  $56.8  million.  The
Company believes  sufficient  uncertainty  exists regarding the realizability of
this net deferred tax asset that a valuation allowance of $49.2 million has been
provided.


SIX MONTHS ENDED OCTOBER 31, 1999 COMPARED TO SIX MONTHS ENDED OCTOBER 31, 1998

REVENUES

     TOTAL REVENUES.  Total revenues  decreased 25% to $48.1 million for the six
months  ended  October  31,  1999 from $64.3  million  for the six months  ended
October 31,  1998.  Total  revenues  consisted  of 55%  product  revenue and 45%
service revenue for the six months ended October 31, 1999.

     PRODUCT REVENUE. Product revenue decreased 37% to $26.6 million for the six
months  ended  October  31,  1999 from $42.0  million  for the six months  ended
October 31, 1998. Product revenue derived from North America, Europe and Rest of
World represented 62%, 30%, and 8%, respectively, of product revenue for the six
months ended October 31, 1999, as compared to 74%, 19% and 7%, respectively,  of
product revenue for the six months ended October 31, 1998.

     The  Company  attributes  the  decrease  in product  revenue  primarily  to
external market factors  including the Year 2000 issue, a shift towards Internet
based solutions from traditional  client/server  solutions, and the emergence of
new competitors selling pre-packaged solutions.

     Product revenue  derived from North America  decreased 47% to $16.5 million
for the six months ended  October 31, 1999 from $31.1 million for the six months
ended October 31, 1998. Product revenue from end users, which represented 33% of
North American product revenue, decreased 57% to $5.4 million for the six months
ended  October 31, 1999 from $12.7  million for the six months ended October 31,
1998.  Reseller and OEM sales,  which  represented 67% of North American product
revenue,  decreased  40% to $11.1  million for the six months ended  October 31,
1999 from $18.4 million for the six months ended  October 31, 1998.  The Company
attributes  the  decrease in Reseller  and OEM and End User  revenue to the Year
2000  issue,  a  shift  towards   Internet  based  solutions  from   traditional
client/server   solutions,   and  the  emergence  of  new  competitors   selling
pre-packaged solutions.

     Product  revenue  derived from Europe  decreased 4% to $7.9 million for the
six months  ended  October 31, 1999 from $8.2  million for the six months  ended
October 31, 1998 primarily as a result of decreased  license revenue from Sweden
and Germany.

     Product  revenue  derived from Rest of World  decreased 18% to $2.3 million
for the six months  ended  October 31, 1999 from $2.8 million for the six months
ended  October  31,  1998,  primarily  due to  decreased  license  revenue  from
Australia.

     SERVICE REVENUE.  Service revenue decreased 3% to $21.5 million for the six
months  ended  October  31,  1999 from $22.3  million  for the six months  ended
October 31, 1998.  For the six months  ended  October 31, 1999  maintenance  and
support  revenue  increased 5% to $11.4  million from $10.9  million for the six
months ended October 31, 1998. The Company's consulting revenue decreased 12% to
$10.0  million for the six months ended  October 31, 1999 from $11.4 million for
the six months ended October 31, 1998. For the six months ended October 31, 1998
consulting  revenue included $2.0 million of revenue from Why Interactive  which
was sold on May 1, 1999.  Excluding  revenue  from Why  Interactive,  consulting
revenue increased 7%.

COSTS AND EXPENSES

     TOTAL COSTS AND  EXPENSES.  Total costs and expenses were $50.1 million for
the six months ended October 31, 1999, an decrease of 10% from $55.7 million for
the six months ended October 31, 1998.

     COST OF PRODUCT.  Cost of product increased 11% to $4.8 million for the six
months ended October 31, 1999 from $4.3 million for the six months ended October
31,  1998,  primarily  as  a  result  of  increased   amortization  of  deferred
development  costs.  For the six months ended October 31, 1999,  total  deferred
cost charged to cost of product  increased to $1.6 million from $1.4 million for
the three months ended October 31, 1998. The product margin decreased to 82% for
the six months ended  October 31, 1999 from 90% for the six months ended October
31, 1998 due to lost  economies of scale  resulting from the decrease in product
revenue.

     COST OF SERVICE.  Cost of service decreased 26% to $6.5 million for the six
months ended October 31, 1999 from $8.8 million for the six months ended October
31,  1998,  primarily  as a result of the sale of Why  Interactive.  The service
margin  increased to 70% for the six months ended  October 31, 1999 from 60% for
the six months ended October 31, 1998,  primarily as a result of the sale of Why
Interactive which had lower margins than other services.

     COSTS OF PRODUCT AND SERVICE. Costs of product and service decreased 14% to
$11.3  million for the six months ended  October 31, 1999 from $13.1 million for
the six months ended October 31, 1998.  Product and service margin  decreased to
77% for the six months ended  October 31, 1999 from 80% for the six months ended
October 31, 1998.

     SALES AND  MARKETING.  Sales and marketing  expenses  decreased 8% to $22.5
million for the six months ended October 31, 1999 from $24.5 million for the six
months ended October 31, 1998,  primarily due to a reduction in staff  resulting
from the Company's restructuring in fiscal year 1999.

     GENERAL AND ADMINISTRATIVE.  General and administrative  expenses increased
2% to $5.3 million for the six months  ended  October 31, 1999 from $5.2 million
for the six months ended October 31, 1998.  As a percentage  of total  revenues,
general and administrative  expenses increased to 11% from 8% for the six months
ended October 31, 1999 and 1998, respectively.

     RESEARCH AND DEVELOPMENT. Research and development expenses increased 8% to
$7.7 million for the six months ended October 31, 1999 from $7.1 million for the
six months ended October 31, 1998, primarily due to an increase in the number of
employees and related costs.  For both the six months ended October 31, 1999 and
1998, the Company capitalized approximately $1.8 million of software development
costs.

     DEPRECIATION  AND  AMORTIZATION.   Depreciation  and  amortization  expense
decreased  12% to $5.1  million for the six months  ended  October 31, 1999 from
$5.8 million for the six months ended  October 31, 1998  primarily  due to lower
amortization  resulting from the write down of certain  intangible assets in the
fourth quarter of fiscal year 1999.

     OPERATING INCOME.  Operating loss was $2.0 million for the six months ended
October 31, 1999 compared to operating income of $8.6 million for the six months
ended October 31, 1998.

     INTEREST  AND OTHER  INCOME.  Interest and other  income  decreased  60% to
$836,000 for the six months ended October 31, 1999 from $2.1 million for the six
months  ended  October  31,  1998,  primarily  due to  decreased  cash  and cash
equivalents available for investing.

     PROVISIONS FOR INCOME TAXES.  The Company recorded a provision for taxes of
$384,000 for the six months ended October 31, 1999, compared to $1.6 million for
the six months ended October 31, 1998.

LIQUIDITY AND CAPITAL RESOURCES

     As at October 31, 1999 and April 30,  1999,  the Company had $39.0  million
and $47.3  million  of cash and cash  equivalents  respectively.  During the six
months ended October 31, 1999, the Company's cash and cash equivalents decreased
by $8.3  million,  primarily  due to two  payments  to  Delrina  totaling  $14.5
million.

OPERATIONS

     The Company decreased its investment in the non-cash  operating  components
of  working   capital   during  the  six  months  ended  October  31,  1999,  by
approximately  $3.8 million,  primarily due to decreases in accounts  receivable
and unbilled  receivables  which were partially  offset by decreases in accounts
payable and accrued liabilities.

     The Company purchased approximately $2.2 million of fixed assets in the six
months ended October 31, 1999. The purchases of fixed assets  included  computer
hardware  and  software,   office   equipment  and   furniture,   and  leasehold
improvements.  During  the six  months  ended  October  31,  1999,  the  Company
increased its  investment in other assets by $1.3 million  related  primarily to
capitalized development costs and purchases of other assets.

     During the six months ended October 31, 1999, the Company generated cash of
approximately  $178,000  relating to the  participation  in the Company's  stock
purchase plan.


ACCOUNTS RECEIVABLE AND TERM ACCOUNTS RECEIVABLE

     Total  accounts  receivable  and term accounts  receivable  decreased  $5.3
million to $43.6  million at October  31,  1999 from $48.9  million at April 30,
1999,  primarily due the Company's increased focus on collections and a decrease
in orders with extended payment terms.  Accounts  receivable  increased to $30.8
million at October 31, 1999 from $29.3 million at April 30, 1999.  Term accounts
receivable,  which are accounts  receivable  with payment  dates  exceeding  the
Company's  customary trade terms,  decreased by $6.9 million to $12.7 million as
at October 31, 1999 from $19.6 million on April 30, 1999.

     Term accounts receivable primarily arise from the recording of revenue from
irrevocable   commitments   to  purchase   licenses   ("Irrevocable   Commitment
Licenses"). Under an Irrevocable Commitment License, a customer commits to pay a
minimum amount over a specified period of time in return for the right to use or
resell up to a  specific  number of copies of a  delivered  product  for a fixed
amount.  The amount of revenue recorded is the amount of the minimum  commitment
over the term of the license,  less deemed interest for that part of the license
term that is beyond the Company's customary trade terms.

     Payments under Irrevocable  Commitment Licenses are generally received from
the customer on the earlier of (i) installation of the Company's products by the
customer or delivery to its  customers or end users and (ii)  specified  minimum
payment  dates in the  license  agreement.  Amounts by which  revenues  recorded
exceed payments received are recorded as accounts receivable.  Payments that are
expected  beyond  the  Company's  customary  trade  terms are  recorded  as term
accounts  receivable.  Payments  that are expected to be received  more than one
year from the balance  sheet date,  are recorded as  non-current  term  accounts
receivable.  Total  license  fees  over the term of the  Irrevocable  Commitment
License  may be  greater  than the  minimum  commitment  initially  recorded  as
revenue.  Revenues  from  installations  or sales of the  Company's  products in
excess of the minimum  commitment  are  recorded by the Company as and when they
are reported by the customer.


DELRINA OBLIGATION

     On September 10, 1996, the Company acquired the Delrina Assets from Delrina
Corporation  ("Delrina"),  a subsidiary  of Symantec  Corporation  of Cupertino,
California.  Under the asset  purchase  agreement  (the "Delrina  Asset Purchase
Agreement"), the Company will make quarterly payments to Delrina, from September
27, 1996 to June 27, 2000.

     On February 12, 1998, the Company and Delrina  re-negotiated  certain terms
of the Delrina Asset Purchase Agreement whereby the Company agreed to accelerate
payment of its  obligation  in  consideration  for a reduction in the  effective
interest  rate which  will  result in a  reduction  in future  imputed  interest
charges. In addition,  the amended agreement provides that the Company may issue
its  Common  Shares to  Delrina  in  satisfaction  of a portion  of its  payment
obligations  provided that:  (i) the total market value of the Company's  Common
Shares  held by Delrina  immediately  following  such  issuance  does not exceed
US$14.0  million  thereafter;  and (ii) the Company  continues  to meet  certain
registration requirements in respect of such issued Common Shares. As at October
31,  1999,  the  Company  believes  that  Delrina  held no Common  Shares of the
Company.

     During the six months ended October 31, 1999,  the Company made payments of
approximately  US$10.0  million ($14.5 million) in satisfaction of its quarterly
obligations  to  Delrina.  As at October  31,  1999,  the next  three  scheduled
quarterly payments totaled US$5.2 million.


FINANCIAL INSTRUMENTS AND CREDIT FACILITY

     The Company has entered into  receivables  purchase  agreements  with third
party  purchasers.  Under the  agreements,  the  Company  has the option to sell
certain accounts receivable on a recourse basis. The purchasers have recourse in
the event of a trade dispute as defined in the receivables  purchase  agreements
and upon the occurrence of other  specified  events.  As at October 31, 1999 and
April 30, 1999, the outstanding  balance of accounts receivable sold under these
agreements were approximately  US$7.6 million and US$6.9 million,  respectively.
The Company believes that none of the receivables sold are at risk of recourse.

The Company has a committed $20 million  credit  facility with the Royal Bank of
Canada.  The credit  facility is made up of (i) a $10 million term loan facility
which bears interest at a rate of 1.5% over the bankers  acceptance  rate of the
Bank  from time to time and is  payable  on  February  1,  2001;  and (ii) a $10
million  revolving  line of credit which bears interest at the prime rate of the
Bank from time to time.  As at October 31, 1999,  the Company had drawn down the
$10 million term loan  facility and fixed the  interest  rate until  January 20,
2000 at 6.84%.  The Company had no  borrowings  against  its  revolving  line of
credit as at October 31, 1999. The Company has granted as collateral for the $20
million credit  facility a general  security  agreement  over JetForm's  assets,
including a pledge of the shares of certain subsidiaries.

JetForm  hedges its U.S.  dollar net asset or  liability  position to reduce its
exposure to currency fluctuations.  To achieve this objective, JetForm primarily
enters into foreign  exchange  forward  contracts with major Canadian  chartered
banks,   and   therefore,   does  not   anticipate   non-performance   by  these
counterparties.  JetForm does not enter into foreign exchange forward  contracts
for speculative or trading purposes.  Gains and losses on these forward exchange
contracts are  recognized  and included in income as realized and offset against
foreign  exchange  gains and  losses on the  underlying  net asset or  liability
position.


PROVISION FOR RESTRUCTURING COSTS

    On March 17, 1999, the Corporation  announced a restructuring  plan directed
at reducing costs. The key restructuring actions included:

          -  Consolidation  of  management  responsibilities  and  reduction  in
             headcount.
          - Closure of redundant facilities.

          - Reduction in the carrying value of certain capital assets  primarily
            related to past acquisitions.

          - Cancellation of certain commitments and other costs.

    The  following   table   summarizes   the  activity  in  the  provision  for
restructuring costs during the three months ended October 31, 1999:

                                  Employee                            Total
                                Termination  Facilities    Other    Provision
                              -------------- ------------ --------- ------------

Balance, July 31, 1999.........$  2,855     $  2,598    $  463       $   5,916
Cash payments.................    (760)        (162)      (58)         (1,260)
                              ----------- ------------ ---------   -------------
Balance, October  31, 1999.... $  2,095     $  2,436    $  405       $   4,936
                              =========== ============ =========   =============

Long term balance............ $     250      $ 1,807     $ 245       $   2,302
                              ========== ============ =========    =============

During the three months ended October 31, 1999 the Company made cash payments of
approximately  $1.3 million  relating to the provision for  restructuring  costs
recorded in fiscal year 1999. This included  $760,000 in salary  continuance for
terminated employees,  $162,000 in rent for the Company's vacant office space in
Toronto and the United Kingdom, and $58,000 in other miscellaneous costs.

As at  October  31,  1999,  the  Company  has not  been  successful  in  finding
alternative  arrangements  regarding  its vacant  facilities  in Toronto and the
United Kingdom.

Employee  terminations  include  salary  continuance  for which the  Company  is
contractually obligated to pay. All employees were terminated on or before April
30, 1999.


EXECUTIVE CHANGE

Subsequent to the end of the quarter,  John Kelly,  Chief Executive  Officer and
President,  announced his retirement to pursue other interests.  The impact,  if
any, on the remainder of the fiscal year cannot be determined at this time. John
Gleed,  Director and Founder of the Company, has assumed the responsibilities of
interim  Chief  Executive  Officer  until a new Chief  Financial  Officer can be
found. John Kelly will remain as a Director of the Company.


THE YEAR 2000

What is commonly known as the Year 2000 issue arises  because many  computerized
systems  use two digits  rather  than four to  identify a year.  Date  sensitive
systems may  recognize  the Year 2000 as 1900 or some other date,  resulting  in
errors when  information  using Year 2000 dates is processed.  The effect of the
Year 2000 issue may be experienced before, on, or after January 1, 2000, and, if
not addressed,  the impact on operations and financial  reporting may range from
minor  errors to  significant  systems  failure  which could  affect an entity's
ability to conduct normal business operations.

The Company  recognizes the need to ensure its operations  will not be adversely
impacted by software  failures caused by the advent of the Year 2000. To address
the Year 2000  issues,  the Company has  commenced  a program  which  entailed a
comprehensive   review  of  its  software   products,   internal  financial  and
operational systems, and the Company's suppliers.

The Company has reviewed all its major  products and believes  that the majority
of the current versions are Year 2000 compliant. However, during, and subsequent
to, the quarter ended October 31, 1999,  the Company became aware of problems in
certain date handling  capabilities  of certain older  products.  These products
include  Filler 4 and 5,  Filler  Pro 4 and 5 and the  Central  Pro  Calculation
Agent.  The Company has  contacted  all known  customers  and all known users of
these  affected  products  and has  made  available  corrected  versions  of the
identified  products.  While  the  Company  believes  that the  number  of users
affected  will be very small,  there can be no assurance  that a large number of
customers will not be affected,  that the Company has contacted all users of the
identified  products,  or that those  customers  will  implement  the  corrected
versions of the software. The Company has made available information on its Year
2000 product compliance on its Web site http://www.jetform.com.

With  respect to the  Company's  internal  systems,  the Company has  identified
internal  hardware and software  systems that could be affected by the Year 2000
date  change.  The  Company has taken  preventive  measures in those cases where
systems have been found not to be Year 2000 compliant  either by replacing those
systems or upgrading  to  compliant  versions  offered by  suppliers.  All costs
associated  with  modifying  the existing  internal use computer  software  were
expensed as incurred. The Company is continuing to test its internal systems and
believes that it will not experience  serious  interruptions in its business due
to the failure of its systems.  There can be no  assurance  that the Company has
identified  all  required  changes  or that  its  internal  systems  will not be
materially, adversely affected by the advent of the Year 2000.

The Company has contacted its major  suppliers and is not aware of any Year 2000
compliance  issues that would impact its normal  business  operations.  However,
there can be no  assurance  that the  systems of its major  suppliers  and other
service providers on which the Company relies will not be adversely  impacted by
software failures caused be the advent of the Year 2000.

The  Company  believes  that it has  successfully  implemented  the  systems and
programming  changes  necessary  to address the Year 2000 issues with respect to
its products and internal systems.  However, the risks from the inability of the
Company's software products or internal systems to properly function in the Year
2000 could result in increased  warranty costs,  customer  satisfaction  issues,
inability to ship products,  potential lawsuits, and other costs and liabilities
resulting from business  interruptions.  To the extent possible, the Company has
developed  contingency plans designed to allow continued  operation in the event
of failure of the Company's or third parties'  systems.  The amount of potential
customer  claims  arising  from the  advent  of the Year  2000 and the  possible
inability of the Company's  products to adequately handle date changes cannot be
estimated.




<PAGE>



                          PART II -- OTHER INFORMATION


ITEM 1. LEGAL PROCEEDINGS

The Company is not a party to any material legal proceeding.


ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

Each year, the Company's shareholders elect the directors of the Company for the
ensuing year. At the Company's annual meeting of shareholders  held on September
8, 1999 (the "Annual  Meeting"),  the following  individuals were elected to the
board of directors:

Robert F. Allum,  John Gleed,  Eric R. Goodwin,  Thomas E. Hicks, John B. Kelly,
Graham C. Macmillan,  Dennis B. Maloney, Abraham E. Ostrovsky,  Donald J. Payne,
Stephen A. Holinski, Stanley A. Young, Dr. John B. Millard, Siegfried E. Buck


The  following  proposals,  as  more  particularly  described  in the  Company's
Management  Proxy Circular  dated July 26, 1999,  were approved at the Company's
Annual Meeting.

                                        Votes For           Votes Against or
                                                               Withheld

1.    Election of directors             6,600,577                43,425

2.    Appointment  of  PricewaterhouseCoopers as
      independent  auditors for the fiscal year
      ending April 30, 2000.             635,679                 40,788



ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K

Ex-1.0  Amendment  dated October 27, 1999, to Loan  Agreement  between the Royal
        Bank of Canada and the Registrant.

There were no reports on Form 8-K during the quarter.


<PAGE>

                                   SIGNATURES

In accordance with the  requirements of the Exchange Act, the registrant  caused
this  report to be  signed on its  behalf  by the  undersigned,  thereunto  duly
authorized.


                               JetForm Corporation




    December 4, 1999                      By:          John Gleed
- -----------------------------                 --------------------------
         Date                                           John Gleed
                                            Chief Executive Officer and Director




   December 4, 1999                       By:       Jeffrey McMullen
- -----------------------------                ----------------------------
         Date                                       Jeffrey McMullen
                                              Vice President, Finance and Chief
                                                     Financial Officer




October 27, 1999


JetForm Corporation
560 Rochester Street
Ottawa, Ontario
K1S 5K2



Attention:        Mr. Jeff McMullen
                  Chief Financial Officer



Dear Sirs:



Further  to our  recent  discussions,  we are  pleased  to offer  the  following
amendments  to the letter  agreement  dated April 7, 1999 between  Royal Bank of
Canada and JetForm Corporation (the "Agreement"):



7.       Repayment:

         In  sub-paragraph 1, each of the dates September 30, 1999 is amended to
         November 30, 1999.

         In sub-paragraph 4, the date of June 30, 2000 is amended to February 1,
         2001.

8.       Availability:
         Sub-paragraph  1 (a) (ii) is  amended  with the  addition  "where  such
         insurance has been formally assigned to the bank".

         Sub-paragraph 4 (a) is deleted and replaced with the following:

          "Borrowings under this segment must not exceed 25% of the aggregate of
          (all on a consolidated basis):

          - Cash, net of any short term operating loans
          - Cash equivalents
          - Trade accounts receivable falling due within the next twelve months,
            but excluding amounts 90 days or more past due".

         Sub-paragraph 4 (e) is amended to read February 1, 2001.

20.      Periodic Review
         The date is amended to November 30, 1999.

An extension  fee of .15% is payable with respect to Segment (4). The  extension
fee is  non-refundable  and will be deemed to have been  earned by the Bank upon
acceptance of this amendment to compensate for time, effort and expense incurred
by the Bank in extending this facility.  All other terms of the Agreement remain
unchanged.

This amendment  expires if not accepted by November 19, 1999 unless  extended in
writing by the Bank. If this agreement is acceptable, kindly sign and return the
attached copy to the attention of the writer.



Yours truly,







We acknowledge and accept the within terms and conditions.

        JETFORM CORPORATION

Per:    ______________________________________________

Per:    ______________________________________________

Date:   ______________________________________________





© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission