CITATION COMPUTER SYSTEMS INC
S-2/A, 1996-08-29
COMPUTER INTEGRATED SYSTEMS DESIGN
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<PAGE>
   
    AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON AUGUST 29, 1996
    
 
                                                      REGISTRATION NO. 333-08195
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
 
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                              -------------------
   
                         PRE-EFFECTIVE AMENDMENT NO. 2
                                       TO
                                    FORM S-2
    
                             REGISTRATION STATEMENT
                                     UNDER
                           THE SECURITIES ACT OF 1933
                              -------------------
                        CITATION COMPUTER SYSTEMS, INC.
             (Exact Name of Registrant as Specified in Its Charter)
 
<TABLE>
<S>                           <C>
          MISSOURI                 43-1174397
(State or Other Jurisdiction    (I.R.S. Employer
             of                  Identification
      Incorporation or               Number)
       Organization)
</TABLE>
 
                           424 SOUTH WOODS MILL ROAD
                          CHESTERFIELD, MISSOURI 63017
                                 (314) 579-7900
         (Address, Including Zip Code, and Telephone Number, Including
            Area Code, of Registrant's Principal Executive Offices)
 
                           KENNETH H. SUELTHAUS, ESQ.
                            SUELTHAUS & WALSH, P.C.
                             7733 FORSYTH BOULEVARD
                           ST. LOUIS, MISSOURI 63105
                                 (314) 727-7676
           (Name, Address, Including Zip Code, and Telephone Number,
                   Including Area Code, of Agent For Service)
 
                                   COPIES TO:
 
<TABLE>
<S>                                       <C>
       JAMES J. JUNEWICZ, ESQ.                 JEFFREY A. SCHUMACHER, ESQ.
         Mayer, Brown & Platt                       Sachnoff & Weaver
       190 South LaSalle Street             30 South Wacker Drive, 29th Floor
       Chicago, Illinois 60603                   Chicago, Illinois 60606
            (312) 701-7032                            (312) 207-6414
</TABLE>
 
                              -------------------
        APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC:
As soon as practicable after the effective date of this Registration Statement.
                              -------------------
 
    If  any of the securities being registered on this form are to be offered on
a delayed or continuous basis pursuant to  Rule 415 under the Securities Act  of
1933, other than securities offered only in connection with dividend or interest
reinvestment plans, please check the following box. / /
 
    If   the  registrant  elects   to  deliver  its   latest  annual  report  to
security-holders, or a complete and legible facsimile thereof, pursuant to  Item
11(a)(1) of this form, check the following box. / /
 
    If  this Form  is filed  to register  additional securities  for an offering
pursuant to Rule 462(b)  under the Securities Act,  check the following box  and
list  the  Securities Act  registration  statement number  of  earlier effective
registration statement for the same offering. / / _______
    If this Form  is a post-effective  amendment filed pursuant  to Rule  462(c)
under  the Securities Act, check  the following box and  list the Securities Act
registration statement number  of the earlier  effective registration  statement
for the same
offering. / / _______
    If  delivery of the prospectus is expected  to be made pursuant to Rule 434,
please check the following box. / /
                              -------------------
 
    THE REGISTRANT HEREBY  AMENDS THIS  REGISTRATION STATEMENT ON  SUCH DATE  OR
DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL
FILE  A  FURTHER  AMENDMENT  WHICH SPECIFICALLY  STATES  THAT  THIS REGISTRATION
STATEMENT SHALL THEREAFTER BECOME EFFECTIVE  IN ACCORDANCE WITH SECTION 8(A)  OF
THE  SECURITIES ACT  OF 1933  OR UNTIL  THE REGISTRATION  STATEMENT SHALL BECOME
EFFECTIVE ON SUCH DATE AS THE COMMISSION, ACTING PURSUANT TO SAID SECTION  8(A),
MAY DETERMINE.
 
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>
INFORMATION   CONTAINED  HEREIN  IS  SUBJECT   TO  COMPLETION  OR  AMENDMENT.  A
REGISTRATION STATEMENT  RELATING TO  THESE SECURITIES  HAS BEEN  FILED WITH  THE
SECURITIES  AND EXCHANGE  COMMISSION. THESE SECURITIES  MAY NOT BE  SOLD NOR MAY
OFFERS TO BUY BE ACCEPTED PRIOR  TO THE TIME THE REGISTRATION STATEMENT  BECOMES
EFFECTIVE.  THIS  PROSPECTUS  SHALL  NOT  CONSTITUTE AN  OFFER  TO  SELL  OR THE
SOLICITATION OF AN OFFER TO BUY NOR SHALL THERE BE ANY SALE OF THESE  SECURITIES
IN  ANY STATE IN WHICH SUCH OFFER,  SOLICITATION OR SALE WOULD BE UNLAWFUL PRIOR
TO REGISTRATION OR QUALIFICATION UNDER THE SECURITIES LAWS OF ANY SUCH STATE.
<PAGE>
   
                  SUBJECT TO COMPLETION, DATED AUGUST 28, 1996
    
 
                                2,732,311 SHARES
 
                                     [LOGO]
                                  COMMON STOCK
                                 --------------
 
   
    Of the 2,732,311 shares of Common Stock offered hereby, 2,000,000 are  being
sold  by  CITATION  Computer Systems,  Inc.  ("CITATION" or  the  "Company") and
732,311 shares  are being  sold  by certain  shareholders  of the  Company  (the
"Selling  Shareholders"). In  addition to  the 2,732,311  shares offered  to the
public, the  Company  is offering  25,000  shares pursuant  to  this  Prospectus
directly   to   Directors  and   eligible  employees   of   the  Company   on  a
non-underwritten basis.  See  "Company  Director  and  Employee  Offering."  The
Company  will not  receive any  proceeds from  the sale  of Common  Stock by the
Selling Shareholders.  The  Company's  Common  Stock is  traded  on  the  Nasdaq
National  Market under the symbol "CITA." On  August 27, 1996, the last reported
sale price of the  Common Stock as  reported on the  Nasdaq National Market  was
$15.25 per share. See "Price Range of Common Stock."
    
                              -------------------
 
   
        THE COMMON STOCK OFFERED HEREBY INVOLVES A HIGH DEGREE OF RISK.
                       SEE "RISK FACTORS" ON PAGES 6 - 9.
    
                               -----------------
 
THESE  SECURITIES HAVE  NOT BEEN APPROVED  OR DISAPPROVED BY  THE SECURITIES AND
  EXCHANGE  COMMISSION  OR  ANY  STATE  SECURITIES  COMMISSION  NOR  HAS   THE
     SECURITIES  AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION
       PASSED UPON  THE  ACCURACY OR  ADEQUACY  OF THIS  PROSPECTUS.  ANY
        REPRESENTATION   TO   THE  CONTRARY   IS  A   CRIMINAL  OFFENSE.
 
<TABLE>
<CAPTION>
                                            UNDERWRITING                        PROCEEDS
                             PRICE TO       DISCOUNTS AND     PROCEEDS TO    TO THE SELLING
                              PUBLIC       COMMISSIONS(1)   THE COMPANY(2)    SHAREHOLDERS
<S>                       <C>              <C>              <C>              <C>
Per Share(3)............         $                $                $                $
Total(3)(4).............         $                $                $                $
</TABLE>
 
(1) The  Company and  the  Selling Shareholders  have  agreed to  indemnify  the
    several Underwriters against certain liabilities under the Securities Act of
    1933, as amended. See "Underwriting."
 
(2) Before deducting expenses, payable by the Company, estimated at $550,000.
 
(3)  Excludes 25,000 shares  being offered by the  Company directly to Directors
    and  eligible  employees  of  the  Company  at  the  Price  to  Public  less
    Underwriting  Discounts and Commissions. See  "Company Director and Employee
    Offering" and "Underwriting."
 
(4) The Company  and the Selling  Shareholders have granted  the Underwriters  a
    30-day  option to purchase up to  409,847 additional shares of Common Stock,
    on the  same  terms and  conditions  as set  forth  above, solely  to  cover
    over-allotments,  if any. If the Underwriters  exercise this option in full,
    the total Price to Public, Underwriting Discounts and Commissions,  Proceeds
    to  Company and Proceeds to the Selling Shareholders will be $     , $     ,
    $     and $     , respectively. See "Underwriting."
                              -------------------
 
    The shares of Common  Stock (other than the  shares offered pursuant to  the
Company  Director and employee offering) are offered by the several Underwriters
named herein,  subject to  prior sale,  when, as  and if  accepted by  them  and
subject  to certain conditions. The Underwriters  reserve the right to withdraw,
cancel or modify  such offer and  to reject orders  in whole or  in part. It  is
expected  that the certificates for the shares of Common Stock will be available
for delivery at the offices of Volpe,  Welty & Company, One Maritime Plaza,  San
Francisco, California on or about            , 1996.
 
VOLPE, WELTY & COMPANY
                           JEFFERIES & COMPANY, INC.
                                                           PUNK, ZIEGEL & KNOELL
 
               The date of this Prospectus is             , 1996.
<PAGE>
     [A GRAPHIC DEPICTION OF THE PRODUCTS AND DEMOGRAPHIC AND CLINICAL DATA
       REPOSITORIES OF THE COMPANY AND THE TYPE OF CUSTOMERS USING THEM]
 
    IN  CONNECTION WITH THIS OFFERING, THE UNDERWRITERS MAY OVER-ALLOT OR EFFECT
TRANSACTIONS WHICH STABILIZE OR MAINTAIN THE MARKET PRICE OF THE COMMON STOCK AT
A LEVEL  ABOVE THAT  WHICH MIGHT  OTHERWISE  PREVAIL IN  THE OPEN  MARKET.  SUCH
TRANSACTIONS  MAY BE EFFECTED  ON THE NASDAQ NATIONAL  MARKET OR OTHERWISE. SUCH
STABILIZING, IF COMMENCED, MAY BE DISCONTINUED AT ANY TIME.
 
    IN CONNECTION WITH  THIS OFFERING,  CERTAIN UNDERWRITERS  AND SELLING  GROUP
MEMBERS  OR THEIR AFFILIATES MAY ENGAGE IN PASSIVE MARKET MAKING TRANSACTIONS IN
THE COMPANY'S COMMON STOCK ON THE NASDAQ NATIONAL MARKET IN ACCORDANCE WITH RULE
10b-6A  UNDER   THE  SECURITIES   EXCHANGE  ACT   OF  1934,   AS  AMENDED.   SEE
"UNDERWRITING."
 
                                       2
<PAGE>
                               PROSPECTUS SUMMARY
 
    THE  FOLLOWING SUMMARY  IS QUALIFIED  IN ITS  ENTIRETY BY  THE MORE DETAILED
INFORMATION AND CONSOLIDATED FINANCIAL STATEMENTS, AND NOTES THERETO,  APPEARING
ELSEWHERE  IN  THIS  PROSPECTUS.  UNLESS  OTHERWISE  INDICATED,  ALL INFORMATION
CONTAINED IN THIS PROSPECTUS ASSUMES  THAT (I) THE UNDERWRITERS'  OVER-ALLOTMENT
OPTION  IS  NOT EXERCISED  AND (II)  ALL OF  THE 25,000  SHARES OF  COMMON STOCK
OFFERED BY THE COMPANY  TO DIRECTORS AND ELIGIBLE  EMPLOYEES OF THE COMPANY  ARE
PURCHASED  BY SUCH  PERSONS. SEE  "COMPANY DIRECTOR  AND EMPLOYEE  OFFERING" AND
"UNDERWRITING."
 
                                  THE COMPANY
 
    CITATION Computer  Systems,  Inc.  ("CITATION" or  the  "Company")  designs,
develops,   markets  and   supports  patient-centered   clinical  and  financial
information systems  for  hospitals,  clinics,  physician  groups  and  emerging
Integrated  Delivery Networks ("IDNs"). The Company offers a comprehensive suite
of products using open client/server architecture  to meet a broad range of  the
information  systems needs  of the  healthcare industry.  The Company's products
integrate clinical,  financial  and  decision  support  information  within  the
enterprise  and provide  community-wide patient  registration and identification
throughout  the  IDN.   The  Company's   systems  are   modular,  scalable   and
interoperable,  enabling hospitals and  IDNs to purchase  systems that fit their
specific needs and leverage their existing information technology.
 
    Since the Company's  inception, CITATION  has developed  client/server-based
solutions for clients in the healthcare industry. CITATION's comprehensive suite
of  products  addresses four  functional  areas: clinical,  financial, community
registration and decision support. As part of its continuing efforts to  deliver
advanced   solutions  to  its  clients,   the  Company  is  presently  migrating
substantially all of its products to a Windows NT operating system, which is  an
emerging  client/server industry  standard. In  addition to  its own development
efforts, the Company acquires or licenses technologies or products developed  by
third  parties  that  complement  and  enhance  CITATION's  internally developed
product offerings.
 
    As the need  for readily  accessible information  throughout the  healthcare
enterprise  continues to grow, hospitals, providers  and payors of all sizes are
faced with the challenge of implementing healthcare information systems that are
scalable, capable of working with existing information systems and adaptable  to
changes  in the  healthcare marketplace. In  the future,  as healthcare delivery
systems become more complex and IDNs emerge, the Company believes that access to
information and the  ability to  integrate patient data  from disparate  sources
will  grow  in importance.  For example,  a master  patient index  ties together
information about  individuals  no matter  where  or  how the  data  is  stored,
providing a universal electronic record of a patient's demographic, clinical and
payor  history.  In a  1996  survey conducted  by  Modern Healthcare/  Coopers &
Lybrand that appears in  the March 4,  1996 issue of  MODERN HEALTHCARE, 59%  of
hospital  chief information officers surveyed  identified master patient indices
as one of their top four information priorities. In late calendar year 1996, the
Company intends  to ship  its  master patient  index  product, the  Common  User
Registration  Entry  System,  CURES. CURES  distributes  demographic  and health
assessment information  across  multiple  sites  located  throughout  healthcare
enterprises,  IDNs or the community.  CURES is designed to  function as a master
patient index and as a central  data repository for all patient demographic  and
health  status  information,  streamlining  the  intake  process  by eliminating
repetitive  registration  questions  about   medical  history  and   eligibility
information.
 
    CITATION's  goal  is  to  leverage its  15  years  of  experience developing
client/server application solutions to become  a leading provider of  healthcare
information  systems.  In order  to achieve  this  goal, the  Company's strategy
includes increasing the  number of  comprehensive systems  sales, expanding  its
existing  client  base to  include  larger enterprises,  broadening  its product
portfolio to address the changing  needs of healthcare enterprises and  building
upon  its international presence. CITATION's systems are installed in nearly 600
healthcare institutions worldwide, ranging in size  from under 100 beds to  over
1,000.  CITATION markets its products directly in the United States, Canada, the
United Kingdom and Europe as well as through distribution partners in the Middle
East, the Far East and Latin America.
 
    As part  of  its strategy  to  sell  more comprehensive  systems  to  larger
entities,  the  Company intends  to expand  its sales  and marketing  effort. In
addition, the  Company sees  an  opportunity to  expand its  value-added  client
support  services by assisting clients in  the design and configuration of their
systems,  including  networking,  systems   integration  and  data   conversion.
Furthermore,  the Company intends  to provide advice on  data analysis to assist
care providers in evaluating their operations.
 
   
    In January  1995,  J. Robert  Copper  became Chairman  and  Chief  Executive
Officer  of CITATION. From that time until September 1995, the Company recruited
and reorganized its senior management  to improve its operating performance  and
position the Company for future growth. Under the guidance of the new management
team, in January 1995 the Company initiated a plan to restructure its operations
in  order to reduce  its cost structure.  In addition, in  June 1995 the Company
decided to consolidate the  operations of its  Madison, Wisconsin facility  into
its St. Louis, Missouri headquarters.
    
 
                                       3
<PAGE>
                                  THE OFFERING
 
   
<TABLE>
<S>                                               <C>
Common Stock offered by:
 
  The Company...................................  2,000,000 shares(1)
 
  The Selling Shareholders......................  732,311 shares
 
Common Stock to be outstanding after the          5,791,904 shares(2)
offering........................................
 
Use of Proceeds.................................  Working  capital and general corporate
                                                  purposes,   including   sales    force
                                                  expansion,   product  development  and
                                                  acquisitions of complementary
                                                  businesses and technologies.
 
Nasdaq National Market Symbol...................  CITA
</TABLE>
    
 
- ---------
 
(1) Excludes  25,000 shares  of  Common Stock  offered  hereby directly  by  the
    Company   to  Directors  and   eligible  employees  of   the  Company  on  a
    non-underwritten basis. See "Company Director and Employee Offering."
   
(2) Based on the number of shares  of Common Stock outstanding as of August  26,
    1996.  Excludes options to purchase 444,497 shares which were outstanding as
    of August 26, 1996.
    
 
                              -------------------
 
   
    This Prospectus contains trademarks and trade names of companies other  than
CITATION.  These trademarks and trade names are the property of their respective
owners. The following trademarks are owned by the Company: C-CIS, C-COM,  C-LAB,
C-CARE,   C-RIS,   C-MED,   C-FIS,   C-GEN,   C-REC,   CURES   and   C-MIS,  and
CITATION-REGISTERED TRADEMARK-  is  a  federally  registered  trademark  of  the
Company.
    
 
                              -------------------
 
   
    ANY  FORWARD LOOKING STATEMENTS SET FORTH IN THIS PROSPECTUS ARE NECESSARILY
SUBJECT TO SIGNIFICANT UNCERTAINTIES AND  RISKS, INCLUDING, BUT NOT LIMITED  TO,
THOSE  SET FORTH  IN "RISK  FACTORS." WHEN  USED IN  THIS PROSPECTUS,  THE WORDS
"BELIEVES," "ANTICIPATES,"  "INTENDS,"  "EXPECTS" AND  SIMILAR  EXPRESSIONS  ARE
INTENDED  TO  IDENTIFY  FORWARD-LOOKING  STATEMENTS.  ACTUAL  RESULTS  COULD  BE
MATERIALLY  DIFFERENT   AS  A   RESULT  OF   VARIOUS  POSSIBILITIES,   INCLUDING
DIFFICULTIES  OR DELAYS IN THE  INTRODUCTION OF NEW PRODUCTS  OR THE REVISION OF
EXISTING  PRODUCTS,  SIGNIFICANT  CHANGES  IN  HEALTHCARE  REGULATION,  ECONOMIC
DOWNTURNS  IN ANY OF THE COMPANY'S  KEY MARKETS, INCREASED COMPETITION CAUSED BY
FACTORS SUCH  AS  INDUSTRY  CONSOLIDATION, NEW  PRODUCT  OFFERINGS  BY  EXISTING
COMPETITORS,  NEW ENTRANTS INTO THE COMPANY'S MARKETS, INCREASED PRICE PRESSURE,
THE AVAILABILITY OF SUITABLE  ACQUISITION CANDIDATES, CUSTOMER REDUCTION  CAUSED
BY  INDUSTRY CONSOLIDATION OR OTHER FACTORS OR MARKETPLACE ACCEPTANCE OF WINDOWS
NT AS AN OPERATING PLATFORM. READERS  ARE CAUTIONED NOT TO PLACE UNDUE  RELIANCE
ON  FORWARD-LOOKING  STATEMENTS, WHICH  SPEAK ONLY  AS OF  THE DATE  HEREOF. THE
COMPANY UNDERTAKES  NO  OBLIGATION  TO  PUBLICLY  RELEASE  THE  RESULTS  OF  ANY
REVISIONS  TO  THESE FORWARD-LOOKING  STATEMENTS WHICH  MAY  BE MADE  TO REFLECT
EVENTS OR CIRCUMSTANCES AFTER  THE DATE HEREOF OR  TO REFLECT THE OCCURRENCE  OF
UNANTICIPATED EVENTS.
    
 
                                       4
<PAGE>
   
                      SUMMARY CONSOLIDATED FINANCIAL DATA
                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
    
 
   
<TABLE>
<CAPTION>
                                                                                                            THREE MONTHS ENDED
                                                                    YEAR ENDED MARCH 31,                         JUNE 30,
                                                    -----------------------------------------------------  --------------------
                                                     1992(1)    1993(1)     1994       1995       1996       1995       1996
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                                                                               (UNAUDITED)
<S>                                                 <C>        <C>        <C>        <C>        <C>        <C>        <C>
STATEMENT OF OPERATIONS DATA:
Net system sales and service revenue:
  System sales....................................  $  11,186  $  14,102  $  14,767  $  15,338  $  16,216  $   3,447  $   4,183
  Service revenue.................................      3,756      5,067      6,763      8,027      8,835      2,188      2,479
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
    Total revenue.................................     14,942     19,169     21,530     23,365     25,051      5,635      6,662
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
Cost of products and services sold:
  System sales....................................      5,478      5,995      8,161      9,128      8,532      1,931      2,163
  Service revenue.................................      1,293      1,555      2,362      2,742      2,538        685        557
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
    Total cost of products and services sold......      6,771      7,550     10,523     11,870     11,070      2,616      2,720
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
Gross profit......................................      8,171     11,619     11,007     11,495     13,981      3,019      3,942
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
Research and development expense..................        538        503      1,296      1,661      1,672        447        602
Selling and administrative expenses...............      5,308      7,450      7,718      9,212      8,711      1,926      2,289
Restructuring of operations.......................         --         --         --      3,426(2)        --        --        --
Office consolidation and relocation expense.......         --         --         --         --      1,380(3)     1,000        --
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
    Total operating expenses......................      5,846      7,953      9,014     14,299     11,763      3,373      2,891
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
Operating income (loss)...........................      2,325      3,666      1,993     (2,804)     2,218       (354)     1,051
Other income, net.................................         95        134        154        102         95         29         15
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
Income (loss) before income taxes.................      2,420      3,800      2,147     (2,702)     2,313       (325)     1,066
Provision (benefit) for income taxes..............        863      1,502        808       (877)       901       (127)       416
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
Net income (loss).................................  $   1,557  $   2,298  $   1,339  $  (1,825) $   1,412  $    (198) $     650
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
Primary and fully diluted net income (loss) per
 share............................................  $     .57  $     .73  $     .36  $    (.49) $     .37  $   (0.05) $    0.16
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                    ---------  ---------  ---------  ---------  ---------  ---------  ---------
Weighted average number of shares of Common Stock
 outstanding -- fully diluted.....................      2,711      3,166      3,704      3,688      3,780      3,712      3,957
</TABLE>
    
 
   
<TABLE>
<CAPTION>
                                                                                                    JUNE 30, 1996
                                                                                              -------------------------
                                                                                               ACTUAL    AS ADJUSTED(4)
                                                                                              ---------  --------------
                                                                                                     (UNAUDITED)
<S>                                                                                           <C>        <C>
BALANCE SHEET DATA:
Cash and cash equivalents...................................................................  $   1,708    $   30,379
Working capital.............................................................................      8,413        37,084
Total assets................................................................................     21,106        49,777
Long-term debt, less current portion........................................................        414           414
Shareholders' equity........................................................................     13,386        42,057
</TABLE>
    
 
- ----------
 
(1)  On December 11, 1992, the Company issued 596,559 shares of its Common Stock
    in exchange for all of the outstanding shares of Health Micro Data  Systems,
    Inc.  ("HMDS"). The merger was accounted for  as a pooling of interests, and
    accordingly, the  consolidated  financial  statements  of  the  Company  for
    periods  up to the date of consummation  of the merger have been restated to
    include the accounts of HMDS.
 
(2) In January 1995, the Company initiated a plan to restructure its  operations
    in  order to reduce its cost structure.  As a result, the Company incurred a
    restructuring charge of $3.4 million in  the fourth quarter of fiscal  1995.
    See Note 4 of Notes to Consolidated Financial Statements.
 
(3)  In June  1995, the  Company decided  to consolidate  the operations  of its
    Madison, Wisconsin facility  into its St.  Louis, Missouri headquarters  and
    recorded  a charge of $1.4 million for the related costs in the first, third
    and fourth quarters of  fiscal 1996. The  consolidation and relocation  have
    been  substantially completed. See Note 3 of Notes to Consolidated Financial
    Statements.
 
   
(4) Adjusted to reflect the sale of 2,025,000 shares of Common Stock offered  by
    the  Company hereby, assuming  a public offering price  of $15.25 per share,
    and the application  of the estimated  net proceeds therefrom.  See "Use  of
    Proceeds."
    
 
                                       5
<PAGE>
                                  RISK FACTORS
 
    IN  ADDITION TO THE OTHER INFORMATION IN THIS PROSPECTUS, THE FOLLOWING RISK
FACTORS SHOULD  BE  CONSIDERED  CAREFULLY  IN EVALUATING  THE  COMPANY  AND  ITS
BUSINESS BEFORE PURCHASING THE SHARES OF COMMON STOCK OFFERED HEREBY.
 
    QUARTERLY  FLUCTUATIONS  IN  OPERATING  RESULTS.    The  Company's quarterly
results of operations have varied greatly in  the past and are expected to  vary
in  the  future  because of  the  relatively  high average  sales  price  of the
Company's information systems and long length of the sales process. In addition,
the Company is increasingly committed to international sales. Historically,  the
Company's  international  sales  have  been  more  volatile  than  the Company's
domestic sales on a quarterly basis. Any shortfall in revenues recognized in any
given period could  have a material  adverse effect on  the Company's  business,
results  of  operations  and  financial condition  for  such  period.  Because a
significant percentage  of the  Company's total  expenses is  relatively  fixed,
variations   in  the  timing  of  systems  sales  and  installations  can  cause
significant variations  in operating  results from  quarter to  quarter and  may
magnify the adverse effect of any shortfalls in revenue on the Company's results
of  operations.  The  Company  believes  that  period-to-period  comparisons  of
revenues and results of operations are not necessarily meaningful and should not
be relied upon as indicators of future performance. At some point in the  future
the  Company's quarterly results will likely  be below those projected by market
analysts. Quarterly results fluctuations  and variations from projections  could
have  a  significant  impact  on  the market  price  of  the  Common  Stock. See
"Management's Discussion  and Analysis  of Financial  Condition and  Results  of
Operations -- Quarterly Results of Operations."
 
    TECHNOLOGICAL CHANGE; DEPENDENCE ON NEW PRODUCT DEVELOPMENT.  The healthcare
information systems industry is characterized by rapid technological change. The
Company's  future success  will depend upon  its ability  to continually develop
software applications  that  incorporate new  technologies  and to  enhance  and
expand  its  current products.  There  can be  no  assurance that  the Company's
financial and technological resources  will permit it to  develop or market  new
products  successfully  or  respond effectively  to  technological  changes. The
Company anticipates that significant amounts  of future revenue will be  derived
from  products and product enhancements which either  do not exist today or have
not been  sold in  large  enough quantities  to  ensure market  acceptance.  The
development  of  new  systems  is a  complex,  expensive  and  uncertain process
requiring technical innovation  and the accurate  anticipation of  technological
and  market trends.  The Company  will need  to continue  to attract  and retain
appropriately skilled employees to successfully  develop new systems. There  can
be  no assurance  that the Company  will not experience  difficulties that could
delay  or  prevent  the  successful  development  and  introduction  of  product
enhancements  or new  products, or that  such enhancements or  new products will
adequately  meet  the  requirements  of   the  marketplace  or  achieve   market
acceptance.   If  the  Company  is  unable  to  develop  and  introduce  product
enhancements and new products in a timely and cost-effective manner in  response
to  changing market conditions  or client requirements,  the Company's business,
results of operations and financial condition could be materially and  adversely
affected.
 
    The  software products offered by the  Company may contain undetected errors
or failures when  first introduced or  as new versions  are released. Errors  or
failures  that  are  not detected  until  after the  commencement  of commercial
shipments of a product could result in loss of or delay in market acceptance  of
the  product and  in claims  against the  Company, which  could have  a material
adverse impact on the  Company's business, results  of operations and  financial
condition.
 
    PRODUCT  CONVERSIONS  TO  WINDOWS  NT.    The  Company  intends  to  migrate
substantially all  of its  products  to Windows  NT.  The Company  expects  that
Windows  NT will become  the operating system  foundation for a  large number of
healthcare enterprises, although there can be no assurance that this will be the
case. As  a  result  of the  complexities  involved  in the  conversion  of  the
Company's  products to  Windows NT,  the new  versions will  require significant
development and testing periods before they achieve marketability. There can  be
no  assurance that the Windows  NT versions will be  completed before demand for
the Company's software written  for other operating systems  slows. Some of  the
Company's  competitors  have  already been  able  to convert  their  products to
operate on Windows NT. Further,  certain potential clients may delay  purchasing
decisions  until Windows  NT versions of  the Company's  products are available.
There can be no assurance that the Company will not experience difficulties that
could delay or prevent the  successful and timely development, introduction  and
marketing   of  the   new  Windows  NT   versions  of  its   products,  or  that
 
                                       6
<PAGE>
such versions  will adequately  meet  the requirements  of the  marketplace  and
achieve  market acceptance. In addition,  the conversions could divert resources
away from developing or enhancing other products. The occurrence of any of these
potential product conversion problems  could have a  material adverse impact  on
the  Company's  business, results  of  operations and  financial  condition. See
"Business -- Products" and "Business -- Product Development."
 
    CHANGE IN MARKETING  FOCUS.  While  the Company has  traditionally sold  its
products  to small and  medium-sized hospitals, the Company  believes it will be
necessary to extend its  marketing efforts to  larger healthcare providers  with
which  the  Company has  less sales  experience.  Many healthcare  providers are
consolidating  to  create   larger  healthcare   delivery  organizations.   This
consolidation  reduces  the  number  of potential  customers  for  the Company's
products, and the increased purchasing  power of these organizations could  lead
to  reductions  in the  amounts  paid for  the  Company's products.  The Company
anticipates that the  laboratory information systems  market and the  integrated
healthcare information systems market will continue to expand despite a decrease
in the number of small and medium-sized hospitals, but there can be no assurance
that  such expansion will occur  in these markets. The  Company intends to focus
its sales efforts on selling more comprehensive products to large hospitals  and
IDNs.  Because the Company has expanded  its product offerings into an extensive
package of integrated products, purchases of the Company's products increasingly
require approval by a customer's  executive officers as opposed to  departmental
managers,  lengthening the sales process and rendering the sale more competitive
and uncertain. There can be no assurance that the Company will be successful  in
these  sales efforts. Failure  to compete successfully  in these market segments
could have  a material  adverse impact  on the  Company's business,  results  of
operations  and  financial condition.  See "Business  -- Business  Strategy" and
"Business -- Sales and Marketing."
 
    RISKS ASSOCIATED WITH FOREIGN SALES.   In 1996, the Company's  international
sales  increased  to 12.2%  of total  revenues  from 6.0%  in 1995.  The Company
expects international sales to continue  to constitute a significant portion  of
its  revenues. The Company's sales outside the  United States are subject to the
risks that: agreements may be more difficult to enforce; receivables may be more
difficult to collect through a foreign country's legal system; foreign customers
often have  longer  payment  cycles; foreign  countries  could  make  unexpected
changes  in regulatory requirements  or be the  subject of significant political
and  economic  instability;   foreign  subsidiaries,   distributors  and   sales
representatives  may  be difficult  to  manage; foreign  countries  could impose
additional withholding  taxes or  otherwise tax  the Company's  foreign  income,
impose  tariffs or adopt  other restrictions on  foreign trade; and intellectual
property rights  may be  more  difficult to  enforce  in foreign  countries.  In
addition,  exchange  rate fluctuations  may render  the Company's  products less
competitive relative  to local  product offerings,  or could  result in  foreign
exchange  losses, depending  upon the  currency in  which the  Company sells its
products. To  date,  the  Company  has not  engaged  in  exchange  rate  hedging
activities  to minimize the risks of such  fluctuations. The Company may seek to
implement hedging techniques in the future with respect to its foreign  currency
transactions.  There  can be  no assurance,  however, that  the Company  will be
successful in  such  hedging activities.  Problems  arising from  the  Company's
international  sales  could  have a  material  adverse impact  on  the Company's
business, results of operations and financial condition. See "Business --  Sales
and Marketing."
 
    RISKS  ASSOCIATED WITH IDENTIFYING AND  INTEGRATING ACQUISITIONS.  A portion
of the net proceeds of  this offering and other  funds available to the  Company
may be used to acquire complementary products, technologies or businesses in the
healthcare   information  systems  industry.  The  evaluation,  negotiation  and
integration of any such acquisition may divert the time, attention and resources
of the Company, particularly its  management. In addition, there is  significant
competition  for acquisition opportunities in the healthcare information systems
industry. Consolidation  in  the industry  may  intensify such  competition  and
thereby increase the costs of such opportunities. There can be no assurance that
the Company will be able to identify suitable acquisition candidates, consummate
acquisitions  on terms favorable  to the Company,  or integrate successfully any
acquired products, technologies or businesses  into its current operations.  The
failure to do so could have a material adverse impact on the Company's business,
results  of operations and financial condition. See "Use of Proceeds," "Business
- -- Business Strategy" and "Business -- Product Development."
 
    COMPETITION.  The market for  healthcare information systems, including  the
market for the Company's information systems, is highly competitive. Most of the
Company's  revenues are derived from  lengthy, competitive procurement processes
managed  by   sophisticated   purchasers  that   extensively   investigate   and
 
                                       7
<PAGE>
compare  the  healthcare  information systems  offered  by the  Company  and its
competitors.  The  Company  believes  that  the  principal  competitive  factors
influencing the market for its healthcare information systems include vendor and
product  reputation, product  architecture, functionality and  features, ease of
use, rapidity of implementation, quality of client support, product  performance
and  price. There can be  no assurance that the Company  will be able to compete
successfully with respect to any of such factors. In the healthcare  information
systems  market, the  Company competes with  a large number  of other healthcare
information systems  vendors.  Many  of  the  Company's  current  and  potential
competitors  have  significantly  greater  financial,  managerial,  development,
technical, marketing and  sales resources than  the Company and  may be able  to
devote  those resources to develop and  introduce products more rapidly than the
Company or systems with significantly  greater functionality than, and  superior
overall performance to, those offered by the Company. These competitors may also
be  able to initiate and withstand  significant price decreases more effectively
than the Company. Moreover, the continuing consolidation of hospitals and  other
healthcare  providers has resulted  in fewer individual  purchasing decisions, a
trend that may favor larger vendors. To be competitive, the Company must be able
to respond  effectively  to the  introduction  of new  and  improved  healthcare
information  systems  by its  competitors. There  can be  no assurance  that the
Company will be able to develop new or improved healthcare industry  information
services in a timely and cost effective manner or that the Company's current and
future  healthcare information  systems and  services will  achieve and maintain
market acceptance. Failure of  the Company to effectively  compete could have  a
material  adverse impact  on the Company's  business, results  of operations and
financial condition. See "Business -- Competition."
 
    GOVERNMENT REGULATION.  The Company  is subject to the general  requirements
of  the Food and  Drug Administration's regulations for  Class I Medical Devices
because it  produces  C-CIS,  the Company's  clinical  information  system.  The
Company  has  decided  not  to internally  develop  products  (E.G.,  blood bank
software), at  this time,  that  would subject  the  Company to  the  pre-market
approval  requirements of  Section 510(k)  of the  Food, Drug  and Cosmetic Act.
Additional legislation governing the dissemination of medical record information
has been  proposed.  Currently  pending  in  Congress  is  the  Medical  Records
Confidentiality  Act  (the  "Medical  Records  Act"),  which  would  protect and
regulate the confidentiality of medical record information. The Medical  Records
Act  would  preempt  most  state  laws regarding  access  to,  and  the  use and
disclosure of,  medical  record  information.  If the  Medical  Records  Act  is
enacted,  compliance with  it could  be costly and  could preclude  or delay the
introduction of certain new products. The Company is unable to determine at this
time the effect, if any, that these requirements may have on its business. There
can be no assurance that future regulation of the healthcare industry would  not
have  a material adverse impact on the Company's business, results of operations
and financial condition. See "Business -- Regulation."
 
    HEALTHCARE INDUSTRY REFORM.  The healthcare industry is subject to  changing
political,  economic and regulatory  influences that may  affect the procurement
practices and operations of healthcare providers. Many lawmakers have  announced
that  they intend  to propose  programs to  reform the  United States healthcare
system. The Company cannot predict with any certainty what impact, if any,  such
legislative  or market-driven, regulatory reforms might have on its business and
results of operations. There can be no assurance that such proposed changes,  if
adopted,  would not  have a material  adverse impact on  the Company's business,
results of operations and financial condition. See "Business -- Regulation."
 
    PRODUCT LIABILITY.   The  Company's systems  include applications  that  may
relate  to  confidential  patient medical  histories,  clinical  information and
treatment plans. Improper disclosure of this  information or any failure by  the
Company's  systems to  provide accurate and  timely information  could result in
claims against the Company by its clients or their patients. A successful  claim
brought  against the Company  in excess of  its insurance coverage  could have a
material adverse effect  on the  Company's business, results  of operations  and
financial   condition,  and  even  unsuccessful   claims  could  result  in  the
expenditure of substantial funds in  litigation and the diversion of  management
time  and resources.  There can  be no  assurance that  the Company  will not be
subject to  such claims  in the  future, that  such claims  will not  result  in
liability  in excess  of any insurance  coverage maintained by  the Company with
respect  to  such  claims,  that  insurance  will  cover  such  claims  or  that
appropriate   insurance  will  continue  to  be  available  to  the  Company  at
commercially reasonable rates.
 
    INTELLECTUAL PROPERTY.  The  Company's success depends  upon its ability  to
prevent  the  unauthorized  use  of  its software  products,  none  of  which is
patented.   The    Company    relies   largely    on    copyright    protection,
 
                                       8
<PAGE>
license   agreements,  confidentiality  procedures  and  employee  nondisclosure
agreements to protect its proprietary rights. It may nonetheless be possible for
third  parties  to  misappropriate  the  Company's  technology  and  proprietary
information  or to develop  independently similar or  superior technology. There
can be no assurance that the legal  protections afforded to the Company and  the
measures  taken  by the  Company will  be adequate  to protect  its intellectual
property. In addition, the laws of  some foreign countries in which the  Company
sells, or may in the future sell, its products do not protect proprietary rights
to as great an extent as do the laws of the United States. Moreover, the Company
is  subject to  the risk  that others  will assert  adverse claims  and commence
litigation alleging  infringement  or  misappropriation  of  their  intellectual
property  rights.  Any  such claims  regardless  of  their merit  could  be time
consuming, result in costly  litigation, delay or  prevent product shipments  or
require  the Company to enter into costly royalty or licensing agreements. There
can be  no assurance  that the  Company  would be  able to  develop  alternative
technology  or  that  any necessary  licenses  would  be available  or  that, if
available, such licenses could be obtained on commercially reasonable terms. The
occurrence of any of the foregoing could  have a material adverse impact on  the
Company's business, results of operations and financial condition. See "Business
- -- Intellectual Property."
 
    DEPENDENCE ON KEY PERSONNEL.  The success of the Company is dependent on the
efforts  and abilities  of its  senior executive  officers. In  January 1995, J.
Robert Copper became Chairman and Chief Executive Officer of CITATION. From that
time until  September 1995,  the Company  recruited and  reorganized its  senior
management.  There  can  be no  assurance  that  this new  management  team will
continue to be successful. Loss  of one or more  members of the management  team
could  have  a material  adverse impact  on the  Company's business,  results of
operations and financial condition. See "Management."
 
    POSSIBLE VOLATILITY OF STOCK  PRICE.  The market  price of the Common  Stock
could  be subject to significant  fluctuations in response to quarter-to-quarter
variations in the  Company's operating results,  announcements of  technological
innovations  or new  products by  the Company  or its  competitors, governmental
regulatory actions,  general  trends  in  the  industry  and  other  events.  In
addition,  the stock  market in  recent years  has experienced  price and volume
fluctuations  that  have  particularly  affected  the  market  prices  of   many
technology  companies and that have often  been unrelated or disproportionate to
the operational performance of these  companies. These fluctuations, as well  as
general  economic and market  conditions, could materially  and adversely affect
the market price of the Common Stock. See "Price Range of Common Stock."
 
   
    SHARES ELIGIBLE  FOR FUTURE  SALE;  POTENTIAL FOR  ADVERSE EFFECT  ON  STOCK
PRICE.   Sales of substantial amounts of Common Stock in the public market could
have a material adverse  impact on the  market price of  the Common Stock.  Upon
completion  of this offering,  substantially all shares  of the Company's Common
Stock will be freely tradeable without  restriction, or may be sold pursuant  to
Rule  144 under the Securities  Act of 1933, as  amended (the "Securities Act").
The Company,  and Directors,  executive officers  and the  Selling  Shareholders
beneficially holding an aggregate of 732,340 shares of Common Stock as of August
26,  1996 (excluding shares offered hereby other  than the shares subject to the
Underwriters' over-allotment option), have  agreed that they  will not sell  any
Common Stock without the prior consent of Volpe, Welty & Company for a period of
120 days from the date of this Prospectus (the "Lockup Period"). Upon expiration
of  the Lockup  Period, these  shares will  become eligible  for immediate sale,
subject in  certain  cases to  volume  and  other limitations  under  Rule  144.
Additionally,  at August 26, 1996, options  to purchase 444,497 shares of Common
Stock were  outstanding,  of  which  options to  purchase  274,497  shares  were
exercisable.  The Company has filed registration statements to permit the shares
acquired on exercise of options to be freely tradeable. See "Shares Eligible for
Future Sale" and "Underwriting."
    
 
    ANTI-TAKEOVER PROVISIONS.  Certain provisions  of the Company's Articles  of
Incorporation  and By-laws may be regarded as "anti-takeover" provisions because
they could have the effect of limiting the ability of other entities or  persons
to  acquire  control of  the Company.  The existence  of these  provisions could
materially and  adversely affect  the  market price  of  the Common  Stock.  See
"Description  of  Capital Stock  -- Anti-Takeover  Effects  of Missouri  Law and
Articles of Incorporation and By-laws."
 
                                       9
<PAGE>
                                  THE COMPANY
 
    The Company was organized in 1979  as a Missouri corporation. The  Company's
principal  executive office is located at 424  South Woods Mill Road, Suite 200,
Chesterfield, Missouri 63017  and its  telephone number is  (314) 579-7900.  The
Company also has a branch office in London.
 
                                USE OF PROCEEDS
 
   
    The  net  proceeds to  the Company  from  the sale  of the  2,025,000 shares
offered by the Company hereby (after deducting estimated underwriting  discounts
and  commissions and estimated offering expenses),  at an assumed offering price
of $15.25 per  share, are  estimated to  be approximately  $28.7 million  ($31.7
million  if the Underwriters'  over-allotment option is  exercised in full). The
Company will not  receive any of  the proceeds from  the sale of  shares by  the
Selling Shareholders. See "Principal and Selling Shareholders."
    
 
    The  Company intends to use  the net proceeds from  the offering for working
capital and general corporate purposes, including sales force expansion, product
development and acquisitions  of complementary businesses  and technologies.  No
material  acquisitions are currently pending. The  net proceeds will be invested
by the  Company in  short-term,  interest-bearing, investment  grade  securities
until used for such purposes.
 
                                DIVIDEND POLICY
 
    The  Company has never declared or paid  cash dividends on its Common Stock.
Pursuant to the Company's line of credit agreement, the Company may not  declare
or pay any dividends without the prior written consent of the lender thereunder.
The Company anticipates that it will retain all of its net earnings or available
funds,  if any, for use in the operation  and expansion of its business and does
not anticipate paying any cash dividends on its Common Stock in the  foreseeable
future.
 
                          PRICE RANGE OF COMMON STOCK
 
    The  Common Stock  of the  Company is traded  on the  Nasdaq National Market
under the symbol "CITA." The following table  sets forth the high and low  sales
prices  of the Common Stock for the periods indicated, as reported on the Nasdaq
National Market:
 
   
<TABLE>
<CAPTION>
                                                                                                      HIGH        LOW
                                                                                                   ----------  ----------
<S>                                                                                                <C>         <C>
FISCAL 1995
  Quarter ended June 30, 1994....................................................................  $       53/4 $       41/2
  Quarter ended September 30, 1994...............................................................          7           47/8
  Quarter ended December 31, 1994................................................................          8           65/8
  Quarter ended March 31, 1995...................................................................          75/8         43/8
 
FISCAL 1996
  Quarter ended June 30, 1995....................................................................  $       57/8 $       43/8
  Quarter ended September 30, 1995...............................................................          63/8         5
  Quarter ended December 31, 1995................................................................          53/4         35/8
  Quarter ended March 31, 1996...................................................................         143/4         51/2
FISCAL 1997
  Quarter ended June 30, 1996....................................................................  $      201/2 $      133/8
  Quarter ended September 30, 1996 (through August 27, 1996).....................................         201/4         9
</TABLE>
    
 
   
    On August 27,  1996, the  closing sales  price of  the Common  Stock on  the
Nasdaq National Market was $15.25 per share.
    
 
    As of June 24, 1996, there were 181 holders of record of Common Stock.
 
                                       10
<PAGE>
                                 CAPITALIZATION
 
   
    The  following table sets forth the capitalization of the Company as of June
30, 1996  on an  actual  basis and  as adjusted  to  reflect the  estimated  net
proceeds  to the Company from  the sale of the  2,025,000 shares of Common Stock
offered by the Company hereby at an assumed offering price of $15.25 per  share.
The  table  should  be  read  in  conjunction  with  the  Consolidated Financial
Statements and  Notes  thereto and  other  consolidated financial  data  of  the
Company appearing elsewhere in this Prospectus. See "Use of Proceeds."
    
 
   
<TABLE>
<CAPTION>
                                                                                                JUNE 30, 1996
                                                                                            ----------------------
                                                                                             ACTUAL    AS ADJUSTED
                                                                                            ---------  -----------
                                                                                       (IN THOUSANDS, EXCEPT SHARE
                                                                                            AND PER SHARE AMOUNTS)
<S>                                                                                         <C>        <C>
Long-term debt, less current portion......................................................  $     414   $     414
                                                                                            ---------  -----------
Shareholders' equity:
  Common Stock, $0.10 par value; 10,000,000 shares authorized; 3,756,936 shares issued and
   outstanding; 5,781,936 shares issued and outstanding, as adjusted (1)..................        376         578
Additional paid-in capital................................................................      6,190      34,659
Retained earnings.........................................................................      6,830       6,830
Equity adjustment from foreign currency translation.......................................        (10)        (10)
                                                                                            ---------  -----------
  Total shareholders' equity..............................................................     13,386      42,057
                                                                                            ---------  -----------
    Total capitalization..................................................................  $  13,800   $  42,471
                                                                                            ---------  -----------
                                                                                            ---------  -----------
</TABLE>
    
 
- ---------
   
(1) Excludes  202,017  shares  of Common  Stock  available for  grant  under the
    Company's stock  option  plans and  291,497  shares which  were  subject  to
    outstanding  options  as  of  June  30,  1996.  See  "Principal  and Selling
    Shareholders" and "Shares Eligible for Future Sale."
    
 
                                       11
<PAGE>
                      SELECTED CONSOLIDATED FINANCIAL DATA
 
   
    The selected consolidated  financial data  as of and  for each  of the  five
years  in the  period ended  March 31,  1996 has  been derived  from the audited
consolidated financial statements  of the  Company, which have  been audited  by
Price  Waterhouse LLP. The consolidated  financial data as of  June 30, 1996 and
for the  three  months ended  June  30, 1995  and  1996, are  derived  from  the
unaudited  consolidated  financial statements  of  the Company  which  have been
prepared  on  a  basis  consistent  with  the  audited  consolidated   financial
statements  of  the Company,  and,  in the  opinion  of management,  include all
adjustments (consisting  only  of  normal recurring  adjustments)  necessary  to
present  fairly the financial position and results of operations for the periods
presented. The results of  operations for the three  months ended June 30,  1996
are not necessarily indicative of the results of operations that may be expected
for the fiscal year ending March 31, 1997 or any other period subsequent to June
30,  1996. The selected consolidated financial data is qualified in its entirety
by and should be read in conjunction with "Management's Discussion and  Analysis
of Financial Condition and Results of Operations" and the Consolidated Financial
Statements and related Notes thereto appearing elsewhere in this Prospectus.
    
 
   
<TABLE>
<CAPTION>
                                                                                                                 THREE MONTHS
                                                                    YEAR ENDED MARCH 31,                        ENDED JUNE 30,
                                                  ---------------------------------------------------------  --------------------
                                                    1992(1)      1993(1)      1994       1995       1996       1995       1996
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
                                                          (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)               (UNAUDITED)
<S>                                               <C>          <C>          <C>        <C>        <C>        <C>        <C>
STATEMENT OF OPERATIONS DATA:
Net system sales and service revenue:
  System sales..................................   $  11,186    $  14,102   $  14,767  $  15,338  $  16,216  $   3,447  $   4,183
  Service revenue...............................       3,756        5,067       6,763      8,027      8,835      2,188      2,479
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
    Total revenue...............................      14,942       19,169      21,530     23,365     25,051      5,635      6,662
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
Cost of products and services sold:
  System sales..................................       5,478        5,995       8,161      9,128      8,532      1,931      2,163
  Service revenue...............................       1,293        1,555       2,362      2,742      2,538        685        557
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
    Total cost of products and services sold....       6,771        7,550      10,523     11,870     11,070      2,616      2,720
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
Gross profit....................................       8,171       11,619      11,007     11,495     13,981      3,019      3,942
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
Research and development expense................         538          503       1,296      1,661      1,672        447        602
Selling and administrative expenses.............       5,308        7,450       7,718      9,212      8,711      1,926      2,289
Restructuring of operations.....................          --           --          --      3,426(2)        --        --        --
Office consolidation and relocation expense.....          --           --          --         --      1,380(3)     1,000        --
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
    Total operating expenses....................       5,846        7,953       9,014     14,299     11,763      3,373      2,891
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
Operating income (loss).........................       2,325        3,666       1,993     (2,804)     2,218       (354)     1,051
Other income, net...............................          95          134         154        102         95         29         15
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
Income (loss) before income taxes...............       2,420        3,800       2,147     (2,702)     2,313       (325)     1,066
Provision (benefit) for income taxes............         863        1,502         808       (877)       901       (127)       416
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
Net income (loss)...............................   $   1,557    $   2,298   $   1,339  $  (1,825) $   1,412  $    (198) $     650
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
Primary and fully diluted net income (loss) per
 share..........................................   $     .57    $     .73   $     .36  $    (.49) $     .37  $   (0.05) $    0.16
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
                                                  -----------  -----------  ---------  ---------  ---------  ---------  ---------
Weighted average number of shares of Common
 Stock outstanding -- fully diluted.............       2,711        3,166       3,704      3,688      3,780      3,712      3,957
</TABLE>
    
 
   
<TABLE>
<CAPTION>
                                                                            MARCH 31,                            JUNE 30,
                                                    ---------------------------------------------------------  -------------
                                                       1992         1993        1994       1995       1996         1996
                                                    -----------  -----------  ---------  ---------  ---------  -------------
                                                                                 (IN THOUSANDS)                 (UNAUDITED)
<S>                                                 <C>          <C>          <C>        <C>        <C>        <C>
BALANCE SHEET DATA:
Cash and cash equivalents.........................   $   2,068   $   7,807    $   4,817  $   2,634  $   2,146    $   1,708
Working capital...................................       2,003       9,113        7,567      6,275      7,908        8,413
Total assets......................................       9,151      17,337       19,119     18,890     21,257       21,106
Long-term debt, less current portion..............          13          88          278        540        450          414
Shareholders' equity..............................       3,579      11,372(4)    12,726     11,240     12,614       13,386
</TABLE>
    
 
- ------------
(1)  On December 11, 1992, the Company issued 596,559 shares of its Common Stock
    in exchange  for all  of the  outstanding  shares of  HMDS. The  merger  was
    accounted  for as a pooling of  interests, and accordingly, the consolidated
    financial  statements  of  the  Company  for  periods  up  to  the  date  of
    consummation  of the  merger have been  restated to include  the accounts of
    HMDS.
 
(2) In January 1995, the Company initiated a plan to restructure its  operations
    in  order to reduce its cost structure.  As a result, the Company incurred a
    restructuring charge of $3.4 million in  the fourth quarter of fiscal  1995.
    See Note 4 of Notes to Consolidated Financial Statements.
 
(3)  In June  1995, the  Company decided  to consolidate  the operations  of its
    Madison, Wisconsin facility  into its St.  Louis, Missouri headquarters  and
    recorded  a charge of $1.4 million for the related costs in the first, third
    and fourth quarters of  fiscal 1996. The  consolidation and relocation  have
    been  substantially completed. See Note 3 of Notes to Consolidated Financial
    Statements.
 
(4) Amount reflects  the net  proceeds of  approximately $5.0  million from  the
    Company's October 1992 initial public offering of Common Stock.
 
                                       12
<PAGE>
                      MANAGEMENT'S DISCUSSION AND ANALYSIS
                OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
   
    THE  FOLLOWING SHOULD BE READ IN CONJUNCTION WITH THE CONSOLIDATED FINANCIAL
STATEMENTS AND NOTES THERETO APPEARING  ELSEWHERE IN THIS PROSPECTUS. WHEN  USED
IN  THE FOLLOWING  DISCUSSION, THE  WORDS "BELIEVES,"  "ANTICIPATES," "INTENDS,"
"EXPECTS" AND  SIMILAR  EXPRESSIONS  ARE INTENDED  TO  IDENTIFY  FORWARD-LOOKING
STATEMENTS. SUCH STATEMENTS ARE SUBJECT TO CERTAIN RISKS AND UNCERTAINTIES WHICH
COULD CAUSE ACTUAL RESULTS TO DIFFER MATERIALLY FROM THOSE PROJECTED, INCLUDING,
BUT NOT LIMITED TO, THOSE SET FORTH IN "RISK FACTORS." READERS ARE CAUTIONED NOT
TO  PLACE UNDUE RELIANCE  ON FORWARD-LOOKING STATEMENTS, WHICH  SPEAK ONLY AS OF
THE DATE HEREOF. THE  COMPANY UNDERTAKES NO OBLIGATION  TO PUBLICLY RELEASE  THE
RESULTS  OF ANY REVISIONS TO THESE  FORWARD-LOOKING STATEMENTS WHICH MAY BE MADE
TO REFLECT  EVENTS OR  CIRCUMSTANCES AFTER  THE DATE  HEREOF OR  TO REFLECT  THE
OCCURRENCE OF UNANTICIPATED EVENTS.
    
 
OVERVIEW
 
    CITATION  designs, develops, markets  and supports patient-centered clinical
and financial information systems for  hospitals, clinics, physician groups  and
emerging  IDNs. The Company offers a  comprehensive suite of products using open
client/server architecture  to meet  a broad  range of  the information  systems
needs  of  the  healthcare  industry.  These  products  integrate  patient  care
processes within the enterprise and provide community-wide patient  registration
and  identification  throughout  the  IDN. The  Company's  systems  are modular,
scalable, and allow clients to  leverage their investments in existing  systems.
Individual  components  of  the Company's  systems  can  function independently,
giving clients the  ability to  build their system  over time  and to  integrate
existing  software which is meeting their  current needs. CITATION's systems are
installed in nearly 600 institutions ranging in size from fewer than 100 beds to
more than  1,000 beds.  CITATION markets  its products  directly in  the  United
States,  Canada, the United Kingdom, and  Europe as well as through distribution
partners in the Middle East, the Far East, and Latin America.
 
    The Company  generates revenues  from the  sale of  information systems  and
services.   System  sales  consist  of   software  licenses,  related  hardware,
installation and  training,  and  the sale  of  third-party  software.  Hardware
revenues are generated from sales of third-party manufactured hardware typically
sold  in  conjunction  with  the Company's  software.  Service  revenue includes
maintenance and support services.
 
    The sales cycle for  the Company's systems is  typically six to nine  months
from  initial contact to  contract execution. Depending  upon the combination of
products  purchased  and  the  installation  schedule,  installation   typically
requires  six  to  12 months.  Revenue  from  systems sales  is  recognized upon
shipment to the client  provided that no  significant vendor obligations  remain
and  collection of the related receivable is deemed probable. Revenue related to
the installation is  recognized as  the work  is performed.  Service revenue  is
recognized ratably over the term of the contract period. Revenue recognized from
the sale of hardware as a percentage of total revenue has declined from 18.7% in
fiscal 1995 to 14.6% in fiscal 1996 because of increased software sales and also
because the Company's clients are buying hardware directly from third parties.
 
    Cost of products and services sold includes cost of system sales and cost of
service   revenue.  Cost  of  system  sales  includes  cost  of  hardware  sold,
installation and training expenses, and software amortization expenses. Cost  of
service  revenue  includes all  client service  expenses  plus an  allocation of
certain other overhead expenses.
 
    Research and development expenses include  salaries and expenses related  to
development  and  documentation  of  software  systems,  reduced  by capitalized
software development costs. Software development  costs are expensed until  such
time  as technological  feasibility is established  and then  are capitalized in
compliance with Statement of Financial  Accounting Standards No. 86  "Accounting
for the Costs of Computer Software to be Sold, Leased or Otherwise Marketed."
 
    Sales  and  marketing expenses  include salaries,  commissions, advertising,
trade show costs, and user group costs related to the sale and marketing of  the
Company's  systems.  General and  administrative  expenses include  salaries and
expenses for the corporate administration, finance, legal, and human  resources,
as well as profit sharing, bonuses and insurance.
 
                                       13
<PAGE>
    In  January  1995,  J. Robert  Copper  became Chairman  and  Chief Executive
Officer of  the  Company. From  that  time  until September  1995,  the  Company
recruited  and  reorganized  its  senior  management  to  improve  its operating
performance and position the Company for future growth.
 
    In January 1995, the Company initiated a plan to restructure its  operations
in  order to  reduce its  cost structure.  As a  result, the  Company incurred a
restructuring charge of $3.4 million in  the fourth quarter of fiscal 1995.  See
Note  4  of  Notes  to  Consolidated Financial  Statements  for  details  of the
restructuring charge.
 
    In June 1995, the new management team decided to consolidate the  operations
of  its Madison, Wisconsin  facility into its  St. Louis, Missouri headquarters.
During the fiscal year ended  March 31, 1996, the  Company recorded a charge  of
$1.4  million for the  related costs. The consolidation  and relocation has been
substantially completed.  See Note  3  of the  Notes to  Consolidated  Financial
Statements for details of the office consolidation and relocation charge.
 
   
RECENT DEVELOPMENTS
    
 
   
    On  August 26, 1996, the Company  acquired a reimbursement management system
from Computer Systems Excellence, Inc. The Company will market the product under
the name C-MAX  Contract Management  System. C-MAX is  a Windows-based  software
product  that provides information  needed to manage  managed care contracts and
transactions with  indemnity  payors.  The system  consists  of  two  integrated
modules:  a  reimbursement  management  module  that  documents  and  tracks the
management and profitability of contracts, prospective payments and claims;  and
a  systems management module that controls the link to the healthcare provider's
patient accounting system.
    
 
   
    The Company has announced it will take a $1.2 million pre-tax charge against
earnings in  the  second quarter  of  fiscal  year 1997  for  restructuring  its
operations in the United Kingdom. As part of its ongoing efforts to reduce costs
and  improve operating efficiency, the  Company will consolidate development and
other functions previously performed in the U.K. into its St. Louis headquarters
and write off capitalized software related to discontinued development projects.
The restructuring  will have  an estimated  impact of  $0.19 a  share on  second
quarter   earnings  and  require  a   cash  outlay  of  approximately  $300,000,
principally for severance and closure costs.
    
 
                                       14
<PAGE>
RESULTS OF OPERATIONS
 
    The following table  sets forth,  for the periods  indicated, certain  items
from   the  Company's  Consolidated  Statement  of  Operations  expressed  as  a
percentage of total revenues.
 
   
<TABLE>
<CAPTION>
                                                                                                    THREE MONTHS ENDED
                                                                YEAR ENDED MARCH 31,                     JUNE 30,
                                                       --------------------------------------  ----------------------------
                                                          1994          1995         1996          1995           1996
                                                       -----------  ------------  -----------  -------------  -------------
                                                                                                       (UNAUDITED)
<S>                                                    <C>          <C>           <C>          <C>            <C>
Net system sales and service revenue:
  System sales.......................................       68.6%        65.6%         64.7%         61.2%          62.8%
  Service revenue....................................       31.4         34.4          35.3          38.8           37.2
                                                           -----        -----         -----         -----          -----
    Total revenue....................................      100.0%       100.0%        100.0%        100.0%         100.0%
                                                           -----        -----         -----         -----          -----
Cost of products and services sold:
  System sales.......................................       37.9         39.1          34.1          34.3           32.5
  Service revenue....................................       11.0         11.7          10.1          12.2            8.4
                                                           -----        -----         -----         -----          -----
    Total cost of products and services sold.........       48.9         50.8          44.2          46.5           40.9
                                                           -----        -----         -----         -----          -----
Gross profit.........................................       51.1         49.2          55.8          53.5           59.1
                                                           -----        -----         -----         -----          -----
Research and development expense.....................        6.0          7.1           6.7           7.9            9.0
Selling and administrative expenses..................       35.8         39.4          34.8          34.2           34.4
Restructuring of operations..........................         --         14.7            --            --             --
Office consolidation and relocation expense..........         --           --           5.5          17.7             --
                                                           -----        -----         -----         -----          -----
    Total operating expenses.........................       41.8         61.2          47.0          59.8           43.4
                                                           -----        -----         -----         -----          -----
Operating income (loss)..............................        9.3        (12.0)          8.8          (6.3)          15.8
Other income (expense):
  Interest income....................................        0.8          0.8           0.6           0.7            0.5
  Interest expense...................................       (0.2)        (0.3)         (0.3)         (0.2)          (0.3)
  Other, net.........................................        0.1           --           0.1           0.1             --
                                                           -----        -----         -----         -----          -----
Income (loss) before income taxes....................       10.0        (11.6)          9.2          (5.7)          16.0
Provision (benefit) for income taxes.................        3.8         (3.8)          3.6          (2.3)           6.2
                                                           -----        -----         -----         -----          -----
Net income (loss)....................................        6.2%        (7.8)%         5.6%         (3.4)%          9.8%
                                                           -----        -----         -----         -----          -----
                                                           -----        -----         -----         -----          -----
</TABLE>
    
 
   
  COMPARISON OF THREE MONTHS ENDED JUNE 30, 1995 TO THREE MONTHS ENDED JUNE 30,
1996
    
 
   
    GENERAL.    The  Company  reported  substantially  improved  earnings   from
operations  for the first quarter of fiscal  1997. Net earnings, before a charge
for office consolidation and relocation expenses in the first quarter of  fiscal
1996, increased from $0.4 million, or $0.11 per share, to $0.6 million, or $0.16
per share, in the first quarter of fiscal 1997.
    
 
   
    During the first quarter of fiscal 1996, the Company recorded a $1.0 million
pretax  charge to cover office  consolidation and relocation expenses associated
with the consolidation of the  Company's facilities in Madison, Wisconsin,  into
its  St. Louis headquarters. Including that  charge, the Company reported a loss
for the first quarter of fiscal 1996 of $0.2 million, or $0.05 a share. See Note
3 of the Notes to Consolidated Financial Statements for further information.
    
 
   
    REVENUE.  Total  revenue increased  18.2% from  $5.6 million  for the  first
quarter  of fiscal 1996  to $6.7 million  for the first  quarter of fiscal 1997,
which reflects a 21.3% increase in system sales revenue and a 13.3% increase  in
service revenue.
    
 
   
    System  sales revenue for the first  quarter increased by $0.7 million, from
$3.4 million in fiscal 1996 to $4.2 million in fiscal 1997. Consistent with  the
Company's  business  plan,  the  average system  contract  value  increased from
approximately $155,000  in the  first quarter  of fiscal  1996 to  approximately
$291,000  in fiscal 1997. Although this average contract value did not equal the
$410,000 average in the fourth quarter of fiscal
    
 
                                       15
<PAGE>
   
1996, it did exceed the approximate average for fiscal 1996. This higher average
system contract value  reflects the  growth in  the sale  of more  comprehensive
systems.  System sales  represented 61.2%  and 62.8%  of total  revenues for the
first quarter of fiscal 1996 and 1997, respectively.
    
 
   
    Service revenue for the first quarter  increased by $0.3 million, from  $2.2
million  in  fiscal  1996 to  $2.5  million  in fiscal  1997.  The  increase was
primarily due to  additional service revenue  from the sale  of new systems,  as
well  as  additional  sales  and renewals  of  service  contracts  from existing
clients. Service revenue represented 38.8% and  37.2% of total revenues for  the
first quarter of fiscal 1996 and 1997, respectively.
    
 
   
    COST  OF PRODUCTS AND SERVICES SOLD AND  GROSS PROFIT.  Cost of products and
services sold include cost of system sales and cost of service revenue. Cost  of
system sales includes cost of hardware sold, installation and training expenses,
and  software amortization  costs. Cost of  service revenue  includes all client
service expenses plus  an allocation of  certain other overhead  expenses. As  a
percentage  of  total revenue,  the  total cost  of  products and  services sold
decreased from 46.4% in the first quarter  of fiscal 1996 to 40.8% in the  first
quarter  of fiscal 1997.  For the first  quarter of fiscal  1996 and 1997, total
cost of  products  and  services  sold  were  $2.6  million  and  $2.7  million,
respectively.
    
 
   
    The  decrease in the  percentage of total  revenue was primarily  due to the
decrease in hardware  costs as  a percentage of  total revenues,  a decrease  in
client  service  expenses due  to the  office consolidation  in fiscal  1996 and
offset by  an increase  in software  amortization costs.  Software  amortization
costs  of $0.4 million in  the first quarter of fiscal  1996 and $0.5 million in
the first quarter of fiscal 1997  represented 14.6% and 19.2%, respectively,  of
total costs of products and services sold.
    
 
   
    Gross  profit as a percentage  of total revenue increased  from 53.6% in the
first quarter of fiscal 1996 to 59.2%  in the first quarter of fiscal 1997.  The
increase  in  gross  profit as  a  percentage  of total  revenues  was primarily
attributable to a change in the sales mix among various products.
    
 
   
    RESEARCH AND DEVELOPMENT COSTS.  Total outlays for software development were
$1.2 million and $1.3 million  for the first quarter  of fiscal 1996 and  fiscal
1997,  respectively,  which  represented 21.0%  of  total revenue  in  the first
quarter of  fiscal  1996  compared  with  19.0%  in  fiscal  1997.  The  Company
capitalized  $0.7 million in the  first quarter of fiscal  1996 and fiscal 1997,
resulting in  current expense  of $0.4  million and  $0.6 million  in the  first
quarter  of fiscal 1996  and 1997, respectively. The  Company expects to release
the Windows and Windows NT versions of the majority of its current product  line
during the next twelve months. The Company anticipates that due to the nature of
the  planned  development  activities  (E.G.,  product  enhancements  versus the
significant development effort involved in  porting software to a new  operating
system),  the ratio of software development  costs capitalized to total software
development outlays will decline in future periods as compared to recent  years.
Software  amortization costs of $0.4 million in the first quarter of fiscal 1996
and $0.5 million in fiscal  1997 are reflected as part  of the cost of  products
and services sold in determining gross profit.
    
 
   
    SELLING AND ADMINISTRATIVE EXPENSES.  Selling and administrative expenses as
a  percentage  of total  revenues  increased slightly  from  34.2% in  the first
quarter of fiscal  1996, to 34.4%  in the  first quarter of  fiscal 1997.  Total
selling  and administrative expenses  increased $0.4 million  to $2.3 million in
the first quarter of fiscal 1997, primarily due to expenditures associated  with
higher  selling and administrative  costs to support  international and domestic
operations.
    
 
   
    OFFICE CONSOLIDATION AND  RELOCATION.   During the first  quarter of  fiscal
1996, the Company recorded a $1.0 million pretax charge for the consolidation of
its  Madison, Wisconsin  office. There were  no comparable charges  in the first
quarter of fiscal 1997. See  Note 3 to the  Notes to the Consolidated  Financial
Statements for details of the office consolidation and relocation changes.
    
 
   
    OPERATING  INCOME.  Operating income  increased from $0.6 million, excluding
the consolidation charge, in the first  quarter of fiscal 1996, to $1.1  million
in  the first quarter of fiscal 1997.  The operating margin increased from 11.5%
to 15.8% in the first quarter of fiscal 1996 and 1997, respectively,  reflecting
a shift of the product mix to more profitable products.
    
 
                                       16
<PAGE>
  COMPARISON OF FISCAL YEAR ENDED MARCH 31, 1995 TO FISCAL YEAR ENDED MARCH 31,
1996
 
    REVENUE.  Total revenues increased 7.2% from $23.4 million in fiscal 1995 to
$25.1 million in fiscal 1996 due to a 5.7% increase in system sales, and a 10.1%
increase  in service  revenue. Revenues  from domestic  operations were  flat in
fiscal 1996. However, revenues increased  at accelerated rates during the  third
and  fourth quarters of fiscal  1996. The Company believes  that the results for
the first six months of  the year were negatively  impacted by (i) a  management
reorganization  within the  Company, (ii)  the refocusing  of its  sales efforts
toward larger, fully integrated hospital information systems sales and (iii) the
consolidation of its domestic  operations. The increased  revenues in the  third
and  fourth quarters are due  to this refocusing of  sales efforts in the United
States and increased efforts to sell the products internationally. International
revenues increased 119% to $3.1 million in fiscal 1996. This increase is due  to
several  key system sales to hospitals  in England, Ireland and the Netherlands.
Domestic and international sales represented 87.8% and 12.2% of total  revenues,
respectively, in fiscal 1996.
 
    System sales increased from $15.3 million in fiscal 1995 to $16.2 million in
fiscal  1996. The  5.7% increase in  system sales was  primarily attributable to
additional revenue generated  from international operations.  While the  Company
sold fewer systems in fiscal 1996 as compared to fiscal 1995, the average system
contract  value was  higher in fiscal  1996. The higher  average system contract
value reflects the growth in the sale of more comprehensive systems. The average
system contract value increased  from approximately $180,000  in fiscal 1995  to
approximately  $280,000 in 1996. This trend was especially evident in the fourth
quarter of fiscal year 1996 during which the average systems contract  increased
166%  from $154,000 during the  fourth quarter of fiscal  year 1995 to $410,000.
System sales represented 65.6% and 64.7% of total revenues in fiscal years  1995
and 1996, respectively.
 
    Service  revenue increased from $8.0 million  in fiscal 1995 to $8.8 million
in fiscal  1996. The  10.1% increase  was primarily  due to  additional  service
revenue from the growth in the client base and renewals of maintenance contracts
from  existing clients.  Service revenue  represented 34.4%  and 35.3%  of total
revenues in fiscal years 1995 and 1996, respectively.
 
   
    COST OF PRODUCTS AND SERVICES SOLD AND GROSS PROFIT.  Total cost of products
and services sold decreased from $11.9 million in 1995 to $11.1 million in 1996.
The total  cost of  products and  services sold  decreased from  50.8% of  total
revenues  in fiscal 1995 to 44.2% in fiscal 1996. The decrease was primarily due
to the  decrease in  hardware costs  as a  percentage of  total revenues  and  a
decrease in client service expense reflecting the closing of the Madison office.
The  decreases in hardware  costs and client  service expenses were  offset by a
slight increase  in amortization  of capitalized  software costs  for the  year.
Software  amortization costs of $1.7 million in  fiscal 1995 and $1.8 million in
fiscal 1996  represented  14.4%  and  16.2%, respectively,  of  total  costs  of
products and services sold for fiscal years 1995 and 1996.
    
 
    Gross  profit increased  $2.5 million from  $11.5 million in  fiscal 1995 to
$14.0 million in  fiscal 1996. Gross  profit as a  percentage of total  revenues
increased  from 49.2% in fiscal  1995 to 55.8% in  fiscal 1996. The increase was
primarily attributable to higher average per  system contract value and a  lower
hardware  component as a percentage of the system contract value. Several system
sales in fiscal 1996 were software-only sales, which have a higher gross  profit
percentage  than  similarly  priced  systems  which  include  both  software and
hardware.
 
    RESEARCH AND DEVELOPMENT EXPENSES.   Total outlays for software  development
for fiscal years 1995 and 1996 were $5.3 million and $4.4 million, respectively,
representing  22.8% and 17.6%  of total revenues for  those periods. The Company
capitalized $3.6  million  in fiscal  1995  and  $2.6 million  in  fiscal  1996,
resulting  in research and  development expense of $1.7  million for both fiscal
years 1996 and 1995. The decrease of $1.0 million in total outlays for  software
development  was primarily due to the consolidation of domestic development into
one location.  Software  development costs  for  domestic operations  were  $3.5
million in fiscal year 1996 of which $2.0 million was capitalized.
 
    SELLING AND ADMINISTRATIVE EXPENSES.  Selling and administrative expenses as
a  percentage of total revenues decreased from  39.4%, or $9.2 million in fiscal
1995, to 34.8%, or $8.7 million in fiscal 1996. The
 
                                       17
<PAGE>
decrease in  selling  and  administrative  expenses as  a  percentage  of  total
revenues  resulted from consolidating domestic operations in St. Louis. The $0.5
million decrease is also due to lower costs associated with the support of  both
domestic and international operations.
 
    OFFICE  CONSOLIDATION AND RELOCATION.  A charge of $1.4 million was recorded
in fiscal  1996  to  provide  for costs  of  the  consolidation  of  facilities,
settlement  of related employee  claims and the  relocation of certain employees
and equipment due to the consolidation of domestic operations in St. Louis.
 
    OPERATING INCOME.  Operating income  increased from $0.6 million,  excluding
restructuring charges of $3.4 million in fiscal 1995, to $3.6 million, excluding
$1.4  million in office consolidation and relocation charges in fiscal 1996. The
increase in operating income is due to the growth in revenues and the  reduction
in  the cost  of sales  and selling  and administrative  expenses. Including the
above non-recurring charges,  the Company  incurred a  loss of  $2.2 million  in
fiscal 1995 compared with operating income of $2.8 million in fiscal 1996.
 
    INCOME TAXES.  The Company's effective income tax (benefit) rate was (32.5)%
in  fiscal 1995 versus 39.0%  in fiscal 1996. The  fiscal 1995 rate reflects the
non-deductibility for tax purposes  of a relatively minor  portion of the  asset
write-offs included in the restructuring costs recorded during the year.
 
  COMPARISON OF FISCAL YEAR ENDED MARCH 31, 1994 TO FISCAL YEAR ENDED MARCH 31,
1995
 
    REVENUE.  Total revenues increased 8.5% from $21.5 million in fiscal 1994 to
$23.4 million in fiscal 1995 due to a 3.9% increase in system sales and an 18.7%
increase in service revenue.
 
    System sales increased from $14.8 million in fiscal 1994 to $15.3 million in
fiscal  1995. The  3.9% increase in  system sales was  primarily attributable to
additional revenue generated  from international operations.  While the  Company
sold fewer systems in fiscal 1995 as compared to fiscal 1994, the average system
contract  value was  higher in fiscal  1995. The higher  average system contract
value reflects  the  growth  in  the sale  of  systems  consisting  of  clinical
information  systems. In fiscal 1994 less than  10% of system sales (as measured
by the  number of  contracts sold)  consisted of  clinical information  systems,
versus  20% in fiscal  1995. System sales  represented 68.6% and  65.6% of total
revenues in fiscal years 1994 and 1995, respectively. Revenue from international
sales represented 3.2% and 6.0% of total revenues in fiscal years 1994 and 1995,
respectively.
 
    Service revenue increased from $6.8 million  in fiscal 1994 to $8.0  million
in  fiscal  1995. The  18.7% increase  was primarily  due to  additional service
revenue from the  growth in the  client base and  renewals of service  contracts
from  existing clients.  Service revenue  represented 31.4%  and 34.4%  of total
revenues in fiscal years 1994 and 1995, respectively.
 
    COST OF PRODUCTS AND SERVICES  SOLD AND GROSS PROFIT.   For fiscal 1994  and
1995,  total cost  of products  and services sold  were $10.5  million and $11.9
million, respectively, for a  12.8% increase in fiscal  1995. The total cost  of
products and services sold increased from 48.9% of total revenues in fiscal 1994
to  50.8% in  fiscal 1995.  The increase  was primarily  due to  the increase in
amortization of capitalized software costs for the year, related to the increase
in product development expenditures over the past two years, and to an  increase
in  client service expenses related to additional employees hired to support the
growth in  the client  base.  The increases  in  amortization costs  and  client
service  expenses  were offset  by  a slight  decrease  in hardware  costs  as a
percentage of total  revenues. Software  amortization costs of  $1.3 million  in
fiscal  1994  and  $1.7 million  in  fiscal  1995 represented  12.1%  and 14.4%,
respectively, of total costs of products and services sold for fiscal years 1994
and 1995.
 
    Gross profit increased  $0.5 million from  $11.0 million in  fiscal 1994  to
$11.5  million in fiscal 1995.  While gross profit increased,  gross profit as a
percentage of total  revenues decreased from  51.1% in fiscal  1994 to 49.2%  in
fiscal  1995. The  decrease in  gross profit as  a percentage  of total revenues
primarily reflects the fact  that the increases  in software amortization  costs
(34.3%),  and client  service expenses  (15.2%) outpaced  the increase  in total
revenues (8.5%) in fiscal 1995.
 
                                       18
<PAGE>
    RESEARCH AND DEVELOPMENT COSTS.  Total outlays for software development  for
fiscal  years 1994  and 1995 were  $3.7 million and  $5.3 million, respectively,
representing 17.0% and 22.6%  of total revenues for  those periods. The  Company
capitalized  $2.4  million  in fiscal  1994  and  $3.6 million  in  fiscal 1995,
resulting in research and development expense  of $1.3 million and $1.7  million
for  fiscal years 1994 and  1995, respectively. The increase  of $1.7 million in
total outlays for  software development  was primarily due  to costs  associated
with  allocating  more resources  to the  development of  new products,  such as
Windows-based products  and  enhancements to  existing  products. See  also  the
discussion of restructuring of operations following.
 
    SELLING AND ADMINISTRATIVE EXPENSES.  Selling and administrative expenses as
a  percentage of total revenues increased from  35.8%, or $7.7 million in fiscal
1994 to  39.4% or  $9.2 million  in fiscal  1995. The  increase in  selling  and
administrative  expenses as a percentage of total revenues resulted from selling
and administrative  expenses  increasing at  a  greater rate  (19.4%)  than  the
increases  in total revenues  (8.5%). Total selling  and administrative expenses
increased $1.5 million primarily due to costs associated with higher selling and
administrative costs  to  support  international  and  domestic  operations.  In
addition,  the increase is attributable to increases in facilities and equipment
expenses resulting from moving to new  offices, as well as increases to  ongoing
expenses  related to  insurance, taxes, professional  services, travel, salaries
and benefits.
 
    RESTRUCTURING OF OPERATIONS.  During the fourth quarter of fiscal 1995,  the
Company  incurred a restructuring  charge of $3.4 million.  In January 1995, the
Company initiated a plan  to restructure its operations  in order to reduce  its
cost  structure and remain  competitive. The restructuring  charge includes $2.8
million related  primarily  to  the write-off  of  capitalized  software  costs,
inventory  and intangible assets associated with discontinued product lines, and
$0.6 million for severance and related benefit costs associated with changes  in
the  Company's executive management. The restructuring required a cash outlay of
approximately $0.3  million  in  fiscal  1995 and  required  a  cash  outlay  of
approximately $0.3 million in fiscal 1996.
 
    OPERATING  INCOME.    Operating  income for  fiscal  1994  was  $2.0 million
compared to $0.6 million in fiscal 1995 (excluding restructuring charges of $3.4
million in 1995). The decrease in operating income before restructuring costs of
$1.4 million reflected growth in revenue at a slower rate than growth in various
expenses,  including  increased  product  development  expenditures  and  higher
selling  and  administrative costs  to  support the  international  and domestic
operations.
 
    INCOME TAXES.  The Company's effective  income tax (benefit) rate was  37.6%
in  fiscal 1994 versus (32.5)% in fiscal 1995. The fiscal 1995 rate reflects the
non-deductibility for tax purposes  of a relatively minor  portion of the  asset
write-offs described in restructuring of operations above.
 
                                       19
<PAGE>
QUARTERLY RESULTS OF OPERATIONS
 
   
    The  following table sets  forth certain unaudited  quarterly financial data
for each of the quarters for fiscal  1995 and 1996 and the first fiscal  quarter
of  1997. This quarterly unaudited information,  in the opinion of the Company's
management, is a fair presentation of the information for the periods presented.
The results of  operations for  any quarter  are not  necessarily indicative  of
results for any future quarter.
    
   
<TABLE>
<CAPTION>
                                                                            QUARTER ENDED
                                      -----------------------------------------------------------------------------------------
                                       JUNE 30,     SEPT. 30,    DEC. 31,     MAR. 31,     JUNE 30,     SEPT. 30,    DEC. 31,
                                         1994         1994         1994         1995         1995         1995         1995
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
                                                              (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
<S>                                   <C>          <C>          <C>          <C>          <C>          <C>          <C>
Net system sales and service
 revenue:
  System sales......................   $   3,806    $   4,810    $   3,361    $   3,361    $   3,447    $   2,404    $   4,293
  Service revenue...................       1,911        2,025        1,991        2,100        2,188        2,240        2,164
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
    Total revenues..................       5,717        6,835        5,352        5,461        5,635        4,644        6,457
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
Cost of products and services sold:
  System sales......................       2,128        2,405        2,078        2,517        1,931        1,731        2,003
  Service revenue...................         621          594          639          888          685          657          602
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
    Total cost of products and
     services sold..................       2,749        2,999        2,717        3,405        2,616        2,388        2,605
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
Gross profit........................       2,968        3,836        2,635        2,056        3,019        2,256        3,852
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
Research and development............         329          421          403          508          447          479          389
Selling and administrative..........       2,318        2,479        2,546        1,869        1,926        1,767        2,062
Restructuring of operations.........          --           --           --        3,426           --           --           --
Office consolidation and
 relocation.........................          --           --           --           --        1,000           --           58
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
    Total operating expenses........       2,647        2,900        2,949        5,803        3,373        2,246        2,509
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
Operating income (loss).............         321          936         (314)      (3,747)        (354)          10        1,343
Other income, net...................          31           25           14           32           30           23            3
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
Income (loss) before income taxes...         352          961         (300)      (3,715)        (324)          33        1,346
Provision (benefit) for income
 taxes..............................         137          375         (118)      (1,271)        (127)          13          525
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
Net income (loss)...................   $     215    $     586    $    (182)   $  (2,444)   $    (197)   $      20    $     821
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
Primary and fully diluted net income
 (loss) per share...................   $     .06    $     .16    $    (.05)   $    (.66)   $    (.05)   $     .01    $     .22
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
                                      -----------  -----------  -----------  -----------  -----------  -----------  -----------
 
<CAPTION>
 
                                       MAR. 31,     JUNE 30,
                                         1996         1996
                                      -----------  -----------
 
<S>                                   <C>          <C>
Net system sales and service
 revenue:
  System sales......................   $   6,072    $   4,183
  Service revenue...................       2,243        2,479
                                      -----------  -----------
    Total revenues..................       8,315        6,662
                                      -----------  -----------
Cost of products and services sold:
  System sales......................       2,867        2,163
  Service revenue...................         594          557
                                      -----------  -----------
    Total cost of products and
     services sold..................       3,461        2,720
                                      -----------  -----------
Gross profit........................       4,854        3,942
                                      -----------  -----------
Research and development............         357          602
Selling and administrative..........       2,956        2,289
Restructuring of operations.........          --           --
Office consolidation and
 relocation.........................         322           --
                                      -----------  -----------
    Total operating expenses........       3,635        2,891
                                      -----------  -----------
Operating income (loss).............       1,219        1,051
Other income, net...................          39           15
                                      -----------  -----------
Income (loss) before income taxes...       1,258        1,066
Provision (benefit) for income
 taxes..............................         490          416
                                      -----------  -----------
Net income (loss)...................   $     768    $     650
                                      -----------  -----------
                                      -----------  -----------
Primary and fully diluted net income
 (loss) per share...................   $     .20    $    0.16
                                      -----------  -----------
                                      -----------  -----------
</TABLE>
    
 
    The  Company's  quarterly revenues  and  results of  operations  have varied
significantly in the past, and are likely to vary in the future as a result of a
number of  factors,  including: the  volume  and  timing of  systems  sales  and
installations;   the  Company's  internal   management  changes  and  facilities
consolidation  efforts;  the  timing  of  client  acceptances;  the  length  and
complexity  of the systems sales and installation cycles; seasonal buying trends
as a  result of  clients' annual  purchasing and  budgeting practices;  and  the
increased  size of  the average contract.  While the Company  expects that these
variations will continue for the foreseeable future, it believes that the impact
of the Company's internal changes will be less dramatic. However, the timing  of
revenue recognition is difficult to forecast because the Company's systems sales
and  installation cycles  are relatively long  and frequently  depend on factors
such as the  size and scope  of installations and  general economic  conditions.
Also,  because  a  significant  percentage  of  the  Company's  total  expenses,
particularly employee compensation, is relatively fixed, variations in timing of
systems sales and  installations can cause  significant variations in  operating
results from quarter to quarter. If total revenues are below expectations in any
period,  the Company's inability to adjust  spending to compensate fully for the
lower revenues  may  magnify the  adverse  effect of  such  a shortfall  on  the
Company's  results of  operations. Accordingly,  period-to-period comparisons of
revenues and results of operations may not necessarily be meaningful and are not
necessarily indicative of future results.
 
                                       20
<PAGE>
LIQUIDITY AND CAPITAL RESOURCES
 
   
    The Company's primary source of liquidity  is cash flow from operations.  At
March  31, 1995, the  Company had cash  and cash equivalents  of $2.6 million as
compared to $2.1 million at March 31, 1996 and $1.7 million at June 30, 1996.
    
 
   
    The Company generated cash from operations of $2.4 million, $2.4 million and
$2.7 million in fiscal  years of 1994, 1995  and 1996, respectively. Total  cash
decreased $2.2 million in fiscal 1995. The decrease in fiscal 1995 was primarily
due  to $4.8  million used in  investing activities, including  $3.6 million for
capitalized software offset  by cash  provided by operations.  Fiscal 1995  cash
flow  from operating activities includes a non-cash restructuring charge of $2.6
million.
    
 
    For the year  ended March 31,  1996, the Company  generated $2.7 million  in
cash  from operating activities,  and used $3.0  million in investing activities
(including $2.6 million  for capitalized software  development and $0.4  million
for capital expenditures). Cash from investing activities was immaterial.
 
   
    For  the fiscal quarter ended  June 30, 1996, the  cash balance decreased by
$0.4 million, primarily due to $0.7 million used for software development  costs
and $0.2 million used for capital expenditures, offset by $0.4 million generated
from operating activities.
    
 
   
    As of June 30, 1996, the Company had a line of credit agreement with a bank.
The line of credit allows the Company to borrow up to $1.0 million with interest
at the bank's prime rate (8.25% at June 30, 1996). The line of credit is secured
by  the Company's accounts receivable,  inventory and general intangible assets.
There were no borrowings  outstanding under the line  of credit agreement as  of
June 30, 1996.
    
 
    The  Company's  current  commitments consist  primarily  of  operating lease
obligations aggregating  $3.9 million  over the  next ten  years. The  operating
leases  consist primarily of the Company's  office lease in St. Louis, Missouri,
which expires in May 2004.
 
    The Company believes that its cash  and cash equivalents, together with  its
current  borrowing facilities, cash generated  from operations and cash proceeds
from this offering will be sufficient to fund its anticipated cash  requirements
for  at  least  the next  12  months. The  Company's  ability to  meet  its cash
requirements on  a long-term  basis  will depend  on profitable  operations  and
consistent and timely collections of its accounts receivable.
 
INFLATION AND CHANGING PRICES
 
    The  Company  believes  inflation  has  not had  a  material  effect  on the
Company's operations or its financial condition.
 
NEW ACCOUNTING STANDARDS
 
   
    In October 1995, the Financial  Accounting Standards Board issued  Statement
of   Financial  Accounting   Standards  No.  123   "Accounting  for  Stock-Based
Compensation"  ("FAS  123"),  which  addresses  accounting  for  stock  options,
purchase  and award plans.  FAS 123 specifies that  companies utilize either the
"fair value based  method," or the  "intrinsic value based  method" for  valuing
stock  options granted. The  Company will adopt  FAS 123 during  the year ending
March 31, 1997, and  expects to utilize the  "intrinsic value based method"  for
valuing  stock options granted.  The Company anticipates  that when adopted, FAS
123 will  have no  material effect  on its  consolidated financial  position  or
consolidated results of operations.
    
 
                                       21
<PAGE>
                                    BUSINESS
 
INTRODUCTION
 
    CITATION  designs, develops, markets  and supports patient-centered clinical
and financial information systems for  hospitals, clinics, physician groups  and
emerging  IDNs. The Company offers a  comprehensive suite of products using open
client/server architecture  to meet  a broad  range of  the information  systems
needs  of the healthcare industry. The Company's products integrate patient care
processes within the enterprise and provide community-wide patient  registration
and  identification  throughout  the  IDN. The  Company's  systems  are modular,
scalable and allow clients  to leverage their  investments in existing  systems.
Individual  components  of  the Company's  systems  can  function independently,
giving clients the  ability to  build their system  over time  and to  integrate
existing  software which is meeting their  current needs. CITATION's systems are
installed in nearly 600 institutions ranging in size from under 100 beds to over
1,000 beds. CITATION markets its products directly in the United States, Canada,
the United Kingdom and  Europe as well as  through distribution partners in  the
Middle East, the Far East and Latin America.
 
INDUSTRY BACKGROUND
 
    The  United States healthcare industry is  undergoing rapid change. In 1995,
healthcare  expenses   in  the   United  States   approximated  $1.0   trillion.
Historically,  reimbursement  for  healthcare  services  has  been  based  on  a
fee-for-service model  of payment.  With increasing  pressure to  reduce  costs,
managed  care organizations and other payors  are shifting the economic risk for
the delivery  of care  to providers  through alternative  reimbursement  models,
including  capitation and fixed fees. As  a result, healthcare providers such as
hospitals, multi-specialty  physician  groups,  laboratories,  pharmacies,  home
health services and nursing homes are integrating horizontally and vertically to
create  IDNs. IDNs are designed to serve all of the healthcare needs of regional
populations while achieving economies of scale.
 
    In order to lower healthcare  delivery costs while maintaining or  improving
the  quality of  patient care,  providers need  access to  detailed clinical and
management information to: (i)  manage the patient  care process throughout  the
IDN;  (ii)  automate patient  care  documentation; (iii)  compare  care provider
performance and clinical and cost outcomes  both within the organization and  to
established  norms; (iv) monitor  performance under managed  care contracts; (v)
monitor practice patterns of care  providers; (vi) measure the effectiveness  of
new  technologies and therapeutics;  and (vii) support  intra and inter facility
communication. A comprehensive  healthcare information  system must  be able  to
assist  both  clinicians  and  administrators  in  managing  patient information
throughout the continuum of care.
 
    Certain information-intensive departments of healthcare organizations,  such
as  laboratories, were early adopters of  information systems in order to manage
workflow and  clinical data.  However, as  multiple legacy  systems have  become
increasingly  prominent on  an enterprise-wide  basis, the  integration of these
systems across  the enterprise  has become  more difficult  given the  different
architectures, platforms and operating systems of these information systems.
 
    Integration  and  accessibility  to  patient  information  are  increasingly
necessary for  healthcare  providers  to operate  efficiently  and  improve  the
quality  of  patient  care. For  example,  creation  of a  master  patient index
represents  a  current  information  goal  of  many  hospitals,  providers  and,
increasingly,  IDNs.  A master  patient  index ties  together  information about
individuals no matter  where or how  the data is  stored, integrating data  from
disparate  systems and  providing a universal  electronic record  of a patient's
demographic, clinical and payor  history. In a 1996  survey conducted by  Modern
Healthcare/Coopers  & Lybrand that appears in the  March 4, 1996 issue of MODERN
HEALTHCARE, 59%  of  hospital  chief information  officers  surveyed  identified
master  patient indices as one of their top four information priorities, and 54%
identified remote access to data  as another pressing information systems  need.
Further,  a majority of  executives surveyed indicated that  they either have or
are planning for operations that extend  beyond the hospital to integrate  other
elements  of the healthcare system such as physicians, outpatient facilities and
payors.
 
    As the need  for readily  accessible information  throughout the  healthcare
enterprise  continues to grow, hospitals, providers  and payors of all sizes are
faced   with   the    challenge   of    implementing   healthcare    information
 
                                       22
<PAGE>
systems  that are scalable, capable of working with existing information systems
and flexible  to adapt  to changes  in the  healthcare marketplace.  Also,  such
systems  must  be  patient-centered,  integrating all  aspects  of  managing the
healthcare  process,   such  as   clinical   care,  financial   management   and
administrative decision support.
 
THE CITATION SOLUTION
 
    CITATION  designs, develops, markets and  supports products that address the
healthcare industry's need for  patient-centered, fully integrated clinical  and
financial information systems. CITATION's products are designed using a modular,
client/server approach, offering clients the ability to build their systems over
time  and  to  allow  existing  legacy  applications  to  interoperate  with the
Company's products.
 
    CURES, the Common User Registration Entry System, which the Company  expects
to  ship to  clients in late  calendar 1996, distributes  demographic and health
assessment information  across  multiple disparate  entities  within  healthcare
enterprises  or  IDNs. CURES  serves  as a  central  data repository,  or master
patient index,  for  all  patient demographic  and  health  status  information,
streamlining the intake process by eliminating repetitive registration questions
about medical history and eligibility information.
 
BUSINESS STRATEGY
 
    CITATION's  goal is  to leverage its  experience of over  fifteen years with
client/server application solutions to become  a leading provider of  healthcare
information systems. The Company's strategy for achieving this goal includes the
following elements:
 
   
    TARGET  COMPREHENSIVE SYSTEM  SALES.   CITATION intends  to focus  its sales
efforts on selling larger,  more comprehensive systems  to larger hospitals  and
IDNs  to address a broad range of needs. The Company's new management team began
to implement this strategy in April 1995.  In the fourth quarter of fiscal  1996
the  average systems contract value  was $410,000, an increase  of 166% from the
fourth quarter of the previous year.  The average system contract value for  the
first quarter of fiscal 1997 was $291,000.
    
 
    LEVERAGE  EXISTING  CLIENT  BASE.    With  an  installed  base  of  over 600
facilities, the Company believes it  has the potential to cross-sell  additional
products  to  its  existing  clients  because many  of  those  clients  have not
purchased all  of the  Company's products.  CITATION's products  are modular  in
design and can be added over time as each client's needs expand and evolve.
 
    EXPAND  PRODUCT PORTFOLIO.  The Company plans  to expand its product line to
meet the evolving needs  of its clients. The  Company continually evaluates  its
offerings  to determine what additional products or enhancements are required by
the healthcare  information systems  marketplace and  the Company  develops  and
enhances products internally to meet clients' needs. If the Company can purchase
or  license proven products at reasonable cost  on its chosen technology base it
will do  so in  order  to avoid  the time  and  expense involved  in  developing
products.
 
    CAPITALIZE  ON INTERNATIONAL MARKETS.   CITATION believes that a significant
opportunity exists to expand the sales of its products in international markets.
Healthcare providers  in  a  number  of  countries  have  not  yet  invested  in
sophisticated information systems, and increasingly they are seeking to purchase
state-of-the  art  products,  particularly  clinical  information  systems.  The
Company believes that its open, client/server architecture and modular, scalable
systems provide  a  cost  effective  solution to  these  markets.  CITATION  has
successfully  entered  several international  markets  through a  combination of
direct sales and distribution arrangements.
 
    EXPAND SERVICES.   The  Company intends  to expand  the range  of  strategic
client  support  and  data  interpretation  services  it  provides  in  order to
strengthen relationships  with  clients.  The  Company  intends  to  expand  its
services  to  design  and  configure the  architecture  of  a  client's systems,
including networking,  systems integration  and  data conversion.  Further,  the
Company  intends to provide advice on data  analysis to assist care providers in
evaluating their operations.
 
    EXTEND BEYOND  HOSPITALS TO  THE  IDN MARKET.   Leveraging  the  opportunity
presented  by CURES  and the  Company's other existing  products as  well as its
position in the hospital market, CITATION believes that it is well positioned to
broaden its product array to offer products which meet the complete needs of the
IDN. These  opportunities include  physician practice  management, home  health,
long-term  care and specialty facilities, including psychiatric care, ambulatory
care and rehabilitation.
 
                                       23
<PAGE>
PRODUCTS
 
    CITATION  has  developed  a  comprehensive  suite  of  products  to   manage
information  in the healthcare enterprise. A client can purchase a comprehensive
system or can buy modules separately  to match its individual needs.  CITATION's
systems   address  the  information   needs  of  care   providers  and  hospital
administrators by  enabling  joint  access to  clinical  and  cost  information,
thereby facilitating cost containment, effective decision making and delivery of
high-quality  care. CITATION  offers products addressing  four functional areas:
clinical, financial, community registration and decision support.
   
<TABLE>
<CAPTION>
                                                                 NUMBER OF
                                                                  SYSTEMS
                                      PRODUCTS                   SALES(1)                  DESCRIPTION
<S>        <C>        <C>                                       <C>          <C>                                       <C>
 
           --------------------------------------------------------------------------------------------------------------------
                      CLINICAL
                      C-COM                                         30       Communications and Clinical Database
                                                                              Support System
                      C-LAB (2)                                     333      Laboratory Information Systems,
                                                                              including the following submodules:
                                                                              General Lab, Microbiology, Anatomical
                                                                              Pathology and Blood Bank
                      C-CARE                                        30       Care Management System, including
                                                                              nursing notes, care plans and clinical
                                                                              pathways
                      C-RIS                                         26       Radiology Information System, including
                                                                              the following submodules: Transcription
                                                                              System, Film Tracking and Mammography
                                                                              Submodule
                      C-MED (2)                                     15       Pharmacy Information System, including
                                                                              medication dispensing and inventory
                                                                              control
 
           ---------------------------------------------------------------------------------------------
                      FINANCIAL
                      C-FIS                                         120      Financial System for registration,
                                                                              billing, accounts receivable and
                                                                              collection management
                      C-GEN                                         90       General Accounting System, including
                                                                              general ledger, payroll, accounts
                                                                              payable, materials management and fixed
                                                                              assets management
                      C-REC                                         100      Medical Records Systems, including
                                                                              abstracting and case mix analysis
 
           ---------------------------------------------------------------------------------------------
                      COMMUNITY REGISTRATION
                      CURES                                        5 (3   )  Master Patient Index linking demographic
                                                                              and health assessment information
                                                                              throughout the integrated delivery
                                                                              network
 
           ---------------------------------------------------------------------------------------------
                      DECISION SUPPORT
                      C-MIS (4)                                      1       Management Information System providing
                                                                              analytical and decision support
                                                                              information for an enterprise's
                                                                              operations
 
<CAPTION>
<S>        <C>
</TABLE>
    
 
- ------------------------
 
   
(1) This table is as of July 19, 1996 and does not include the recently acquired
    C-MAX product.
    
   
(2) The blood bank submodule  and C-MED are licensed  by the Company from  third
    parties.
    
   
(3) Expected to be shipped in late calendar 1996.
    
   
(4)  Until  May 1996  C-MIS was  included  with certain  of the  Company's other
    systems.
    
 
                                       24
<PAGE>
  CLINICAL
 
    C-CIS is CITATION's  clinical information system.  It currently consists  of
five  main components, each of  which can operate independently  or as part of a
fully integrated system.
 
   
        C-COM captures and tracks comprehensive patient clinical information and
    routes that  information  among departments  or  systems in  the  healthcare
    organization,  enabling providers to evaluate  quality of care, productivity
    and cost-effectiveness of services. C-COM  accepts orders from and  displays
    the resulting information at any networked PC location where patient care is
    being  delivered, such as a nursing station  or even the bedside. C-COM also
    supports hand-held, wireless  technology. C-COM is  currently available  for
    DOS,  Windows and Windows NT. Depending  on the modules purchased, its price
    range is $30,000 to $80,000.
    
 
        C-LAB  (marketed  as   LAB  2000   in  the   United  Kingdom)   provides
    comprehensive  laboratory  automation  solutions  for  clinics,  single  and
    multiple site  hospitals  and  clinical  and  research  laboratories.  C-LAB
    automates  order entry and dissemination of results and interfaces with care
    providers' financial systems. C-LAB  consists of General Lab,  Microbiology,
    Anatomical  Pathology and Blood Bank submodules. The Blood Bank submodule is
    licensed by CITATION for use and implementation in C-LAB. C-LAB is currently
    available for DOS and  is in the  process of being  migrated to Windows  NT.
    Depending on the modules purchased, its price range is $85,000 to $800,000.
 
        C-CARE is a patient care management system which is designed to increase
    the  productivity  of  nurses and  other  clinicians  and to  assist  in the
    creation  and  management  of  care  plans  and  clinical  pathways.  C-CARE
    documents  variances against  established care plans  and clinical pathways,
    enabling care providers to focus on  both improving the quality of care  and
    controlling costs. This system enables the healthcare enterprise to allocate
    resources  and schedule procedures  and tests automatically.  C-CARE must be
    used in  conjunction with  C-COM.  C-CARE is  currently available  for  DOS.
    Depending on the modules purchased, its price range is $25,000 to $75,000.
 
        C-RIS  (marketed  as  XR2000  in  the  United  Kingdom)  is  a radiology
    management  system  providing  patient  tracking,  transcription,  radiology
    reporting, auto-fax capabilities, statistical reporting, film management and
    mammography  management. C-RIS is currently available  for DOS in the United
    States and for Windows  in the United  Kingdom and it is  in the process  of
    being  migrated to Windows NT. Depending on the modules purchased, its price
    range is $25,000 to $250,000.
 
        C-MED is a medication dispensing and inventory control system which  can
    increase productivity through the use of tools such as bar-coding to control
    narcotics  or floor stock items. C-MED can integrate with a hospital's other
    information systems to verify patient status and to provide patient  billing
    and  laboratory  information.  C-MED also  enables  a single  data  entry to
    produce patient  charges,  labels,  profiles,  inventory  control  and  drug
    utilization  management. The Company licenses C-MED  from a third party, and
    it is currently available for DOS.  Depending on the modules purchased,  its
    price range is $20,000 to $85,000.
 
  FINANCIAL
 
    CITATION's  financial systems consist of  C-FIS (CITATION's registration and
billing  system),  C-GEN  (CITATION's  general  accounting  system),  and  C-REC
(CITATION's  medical and financial records mixed tracking system). These modules
provide a  flexible  system  for evaluating  contracts,  controlling  costs  and
managing financial information for multiple entity healthcare organizations.
 
        C-FIS  handles patient admissions,  discharges and transfers  as well as
    accounts receivable, patient  billing and collection  arrangement. C-FIS  is
    currently  available for  DOS and  is in  the process  of being  migrated to
    Windows NT. Depending on the modules  purchased, its price range is  $40,000
    to $80,000.
 
        C-GEN  has a  general ledger  module providing  budgetary comparisons as
    well profit and loss statements for each department or division, or for  the
    entire  enterprise.  It  has an  accounts  payable module  to  maintain cash
    management through disbursement controls. C-GEN  also has the capability  to
    handle
 
                                       25
<PAGE>
    human  resources  functions,  tracking  authorized  staff  positions against
    actual labor resources consumed. C-GEN has a payroll module which assists in
    managing labor costs. C-GEN is currently available for DOS. Depending on the
    modules purchased, its price range is $40,000 to $80,000.
 
        C-REC is  designed to  help a  medical records  department meet  quality
    assurance,  concurrent  review,  and special  study  requirements.  C-REC is
    currently available  for DOS  and is  in the  process of  being migrated  to
    Windows  NT. Depending  on the  modules purchased,  its price  range will be
    $15,000 to $25,000.
 
   
        C-MAX, acquired by the  Company on August 26,  1996, is a  Windows-based
    software  product that  provides information  needed to  manage managed care
    contracts and transactions with indemnity payors. The system consists of two
    integrated modules:  a reimbursement  management module  that documents  and
    tracks  the management and profitability  of contracts, prospective payments
    and claims; and a  systems management module that  controls the link to  the
    healthcare  providers' patient  accounting system. Depending  on the modules
    purchased, its price range is $75,000 to $100,000.
    
 
  REGISTRATION
 
    CURES, the Company's  community-wide user  registration system,  distributes
demographic and health assessment information across multiple disparate entities
within   healthcare  enterprises  or  IDNs.  CURES  serves  as  a  central  data
repository, or  master patient  index, for  all patient  demographic and  health
status  information, streamlining  the intake process  by eliminating repetitive
registration questions about medical history and eligibility information.  CURES
is  capable  of  linking multiple  healthcare  facilities in  a  community (E.G.
doctors' offices, hospitals, clinics, nursing  homes, and home health  agencies)
as  well as multiple  departments within a single  facility, providing each user
with access to common  demographic information. CURES can  also serve as a  link
between  existing information systems  in home health,  physician's offices, and
other health facilities, thereby offering  a significant step towards the  goals
of  a  computerized  patient  record and  the  establishment  of community-based
healthcare services. CURES is in final  testing and the Company expects to  ship
the  product  in late  1996.  The Company  has  received orders  for  five CURES
systems. CURES  will be  available  for Windows  NT.  Depending on  the  modules
purchased, its price range will be $25,000 to $250,000.
 
  DECISION SUPPORT
 
    C-MIS,  CITATION's decision  support module,  provides healthcare executives
access to  financial and  census  information, as  well as  medical,  physician,
payor,  rate, case mix  and labor trends.  The module offers  report writing and
word processing  applications,  enabling  the  user  to  produce  reports  tying
together  financial and  clinical information. C-MIS  includes multiple security
levels to limit access  to sensitive information.  C-MIS is currently  available
for  DOS. Depending  on the  modules purchased,  its price  range is  $10,000 to
$35,000.
 
SERVICES
 
   
    Client service is an important component of the Company's operations. As  of
June  30, 1996, the Company  employed 58 persons in  client services. The client
services  team  generally  provides  implementation,  application  and  support,
education and consulting services to the Company's clients and primarily employs
medical  technologists  and  other healthcare  professionals  in  supporting and
implementing  healthcare  information  systems.  Instrument  interface,  network
consulting,  operating system  and hardware support  are provided  by experts in
each area.  Additional  client  services  are  provided  through  computer-based
training or formal instructor-led, Company-sponsored ongoing educational courses
and seminars.
    
 
    In  addition, the Company provides comprehensive training for clients at its
headquarters near St. Louis. Before  the Company's product becomes  operational,
training  is  also  provided  at the  client's  location.  The  Company provides
additional training at  the client's  request for a  fee. The  Company offers  a
maintenance  program  covering  hardware  replacement,  software  upgrades,  and
telephone consulting  service. Depending  on  the type  of system,  the  Company
offers  service contracts for periods of one  to five years. Customer support is
available 24 hours a day.
 
    The Company intends to expand the range of strategic client support and data
interpretation services it  provides in order  to strengthen relationships  with
clients.    The   Company   intends   to   expand   its   services   to   design
 
                                       26
<PAGE>
and configure  the architecture  of a  client's systems,  including  networking,
systems integration and data conversion. Further, the Company intends to provide
advice on data analysis to assist care providers in evaluating their operations.
 
PRODUCT DEVELOPMENT
 
    CITATION  is dedicated to providing  state-of-the-art integrated systems for
healthcare  enterprises.   The  cornerstone   of   CITATION's  system   is   its
long-standing  commitment to  client/server technology.  CITATION's multi-tiered
products are  modular in  nature,  using an  open  architecture that  is  easily
integratable with third party systems as well as other CITATION systems.
 
    CITATION's   current   product  development   efforts   use  object-oriented
programming methodologies. This allows the Company to develop applications based
on reusable  libraries  of  code  that the  Company  believes  results  in  more
cost-effective  and rapid product development cycles. The Company is a Microsoft
Solutions Provider and extensively employs  Microsoft toolsets and standards  in
its product development efforts. The Company believes use of these standards and
tools  facilitates interfacing with other systems and products. The Company also
supports other industry standards  such as HL/7 and  the Novell Netware  Network
Operating System.
 
   
    Currently,  a majority of  CITATION's products are  available solely on DOS.
C-COM is also available for Windows and Windows NT. CURES, which is expected  to
be  shipped in late 1996, will run on Windows NT. The Company intends to migrate
substantially all of its products to Windows NT, which the Company expects  will
become  the  operating  system  foundation  for  a  large  number  of healthcare
enterprises, although there  can be  no assurance that  this will  be the  case.
While  the Company believes it will accomplish  its migration to Windows NT in a
timely fashion, there can be no  assurance that the Company will not  experience
difficulties  that could delay or prevent the successful and timely development,
introduction and marketing of  the new Windows NT  products, that such  versions
will  adequately meet the requirements of  the marketplace or that the migration
will be  accomplished  before demand  for  existing versions  of  the  Company's
products  slows.  Negative developments  in these  areas  could have  a material
adverse effect on the  Company's business, results  of operations and  financial
condition.
    
 
    The  Company plans to expand its product  line to meet the evolving needs of
its clients. The Company continually  evaluates its offerings to determine  what
additional  products or enhancements are  required by the healthcare information
systems marketplace. The  Company develops and  enhances products internally  to
meet  clients' needs, but if the Company can purchase or license proven products
at reasonable  costs it  will do  so  in order  to avoid  the time  and  expense
involved  in developing products. The Company actively seeks out for acquisition
and licensing  other companies  and products  that fit  into CITATION's  overall
product  and technology plan. There is much competition for suitable acquisition
candidates and  there can  be no  assurance that  the Company  will be  able  to
successfully acquire or license additional products.
 
   
    For  the years ended March 31, 1995 and 1996, CITATION invested $5.3 million
and $4.4 million,  respectively, on  research and development.  For the  quarter
ended June 30, 1996, CITATION invested $1.3 million on research and development.
At  June 30, 1996 the  Company employed 57 persons  in research and development.
The Company expects to continue to make significant investments in research  and
development, however, there can be no assurance that the Company's financial and
technological  resources  will  permit  it to  develop  or  market  new products
successfully or  respond  effectively  to  technological  changes.  The  Company
expects  to complete the development of the  majority of its Windows and Windows
NT-based products during fiscal  1997. The Company anticipates  that due to  the
nature  of the planned development activities (E.G., product enhancements versus
the significant  development  effort  involved  in porting  software  to  a  new
operating  system), the ratio of software development costs capitalized to total
software development  outlays will  decline  in future  periods as  compared  to
recent years.
    
 
SALES AND MARKETING
 
   
    The Company markets its products in the United States, Canada and the United
Kingdom  through  a direct  sales  force under  the  direction of  the Company's
Executive Vice President Sales and Marketing. As of June 30, 1996, the Company's
sales force consisted of 25 employees. In addition to the Company's sales  force
employees,
    
 
                                       27
<PAGE>
   
the  Company has a 7-person marketing team that promotes the Company's products,
participates  in  trade  shows  and  demonstrates  the  Company's  products.  In
addition,  members of the Company's  development and client services departments
provide pre-sales  support  for  the  Company's direct  sales  force  in  making
presentations to and preparing comprehensive proposals for potential customers.
    
 
    The  Company  intends to  focus its  sales efforts  on selling  larger, more
comprehensive systems to larger hospitals and  IDNs to address a broad range  of
needs.  As part of this strategy, the  Company is cross training its sales force
so that each salesperson will have the  background necessary to sell all of  the
Company's  products. The Company is also planning to increase its sales force in
fiscal 1997.
 
   
    The  Company  has  a  branch  office  in  the  United  Kingdom  to   enhance
international  marketing. The Company markets  its products through distribution
alliances in the Middle East, the Far  East and Latin America. For example,  the
Company's  UK office  is providing  support to  El Sief  Development Corporation
(Saudi Arabia) in its efforts to market CITATION products in the Middle East. In
addition, the Company has a  strategic relationship with Microstate  Separations
Plc.  Ltd. ("Microstate"), a healthcare  information systems integrator based in
Singapore. Microstate  has  agreed to  purchase  the Company's  systems  and  to
install  and support them in other bases,  enhancing the Company's access to the
Asian/Pacific Rim market. In Latin America, CITATION has a strategic arrangement
with Laboratories Para Laboratorios.
    
 
REGULATION
 
    The Company is  subject to  the general requirements  of the  Food and  Drug
Administration's  regulations for  Class I  Medical Devices  because it produces
C-CIS. The Company complies  with these regulations  and follows Medical  Device
Reporting  guidelines as well. The Company has decided not to internally develop
products (E.G.,  blood bank  software), at  this time,  that would  subject  the
Company  to the pre-market approval requirements  of Section 510(k) of the Food,
Drug and Cosmetic Act.
 
    Additional  legislation  governing  the  dissemination  of  medical   record
information  has been  proposed. The Medical  Records Act,  currently pending in
Congress, would  protect  and regulate  the  confidentiality of  medical  record
information.   The  Medical  Records  Act   would  prohibit  the  disclosure  of
individually identifiable health information, except with the patient's consent.
Without the patient's consent, medical  information could be disclosed only  for
other  limited  purposes,  including  disclosures  to  permit  the  creation  of
nonidentifiable health  information  and  to facilitate  medical  research.  The
Medical  Records Act would preempt most state  laws regarding access to, and the
use and disclosure of, medical record information. If the Medical Records Act is
enacted, compliance with  it could  be costly and  could preclude  or delay  the
introduction of certain new products. The Company is unable to determine at this
time the effect, if any, that these requirements may have on its business.
 
    In  addition,  the healthcare  industry  is subject  to  changing political,
economic and regulatory influences that may affect the procurement practices and
operations of  healthcare providers.  Many lawmakers  have announced  that  they
intend  to propose programs to reform the United States healthcare system. These
programs  may  contain  proposals   to  increase  governmental  involvement   in
healthcare,  lower  reimbursement  rates  and  otherwise  change  the regulatory
environment in which  the Company's  clients operate.  Healthcare providers  may
react  to  these proposals  and the  uncertainty  surrounding such  proposals by
curtailing  or  deferring  investments,   including  those  for  the   Company's
healthcare  information systems. Even if healthcare  providers do not curtail or
defer investments, they may institute cost containment measures in  anticipation
of  regulatory reform or for other reasons. These measures may result in greater
selectivity in the  allocation of  capital funds,  which could  have a  material
adverse  effect  on the  Company's ability  to  sell its  healthcare information
systems and services. The Company cannot predict with any certainty what impact,
if any, such legislative or market-driven reforms might have on its business and
results of operations. There can be no assurance that such proposed changes,  if
adopted,  would not have a material adverse effect on the Company's business and
results of operations.
 
COMPETITION
 
    The market for healthcare information systems is highly competitive. Most of
the  Company's  revenues  are  derived  from  lengthy,  competitive  procurement
processes  managed by sophisticated purchasers  that extensively investigate and
compare the products  offered by the  Company and its  competitors. The  Company
believes that
 
                                       28
<PAGE>
the  principal competitive factors  in this market  are the features, functions,
and capabilities  of  the information  systems,  the user's  evaluation  of  the
ongoing  support for the information systems, the potential for enhancements and
future compatible  products, and  price.  There can  be  no assurance  that  the
Company  will  be able  to  compete successfully  with  respect to  any  of such
factors.  Many  of  the  Company's   current  and  potential  competitors   have
significantly  greater financial, managerial,  development, technical, marketing
and sales resources than the Company and  may be able to devote those  resources
to  develop and  introduce systems more  rapidly than the  Company or healthcare
information systems with significantly greater functionality than, and  superior
overall performance to, those offered by the Company. These competitors may also
be  able to initiate and withstand  significant price decreases more effectively
than the Company. The continuing consolidation of hospitals and other healthcare
providers has resulted in  fewer individual purchasing  decisions, a trend  that
may  favor  larger vendors  with greater  numbers  of hospitals  currently under
contract. Moreover, the healthcare information industry is entering a period  of
consolidation  which  could have  a material  adverse effect  on the  Company by
increasing the size and strength of its competitors.
 
    The Company competes  with a  large number of  other healthcare  information
systems vendors, some of which sell comprehensive systems and some of which sell
products  which compete with only one or more modules of the Company's products.
The Company  believes that  it is  competitive  in the  marketplace due  to  the
functional  capability, sophistication, client/server  architecture and price of
its software systems; the ability of each user to customize the systems to  meet
its  unique needs;  and the high  level of  service the Company  provides to all
clients.
 
PRODUCT LIABILITY
 
    The Company's products may from time to time be involved in the  conveyance,
retrieval  or storage of confidential  data. Improper disclosure of confidential
information as a  result of  an error  in the  Company's healthcare  information
systems  or any failure by the Company's  systems to provide accurate and timely
information could result in claims against  the Company by its clients or  their
patients.  There can  be no assurance  the Company  will not be  subject to such
claims in the future, that such claims will not result in liability in excess of
any insurance coverage maintained  by the Company with  respect to such  claims,
that  insurance  will  cover  such claims  or  that  appropriate  insurance will
continue to be available to the Company at commercially reasonable rates.
 
INTELLECTUAL PROPERTY
 
    The Company regards its products as proprietary and relies on a  combination
of  trade secrecy, contractual provisions, and technical measures to protect its
proprietary rights.  Under  the  Company's  license  agreements,  the  Company's
clients  agree  not  to disclose  sensitive  information about  the  system. The
Company also requires  each employee to  sign a nondisclosure  agreement at  the
commencement of employment. Notwithstanding these safeguards, it is possible for
competitors  of  the Company  to obtain  its  trade secrets  and to  imitate its
products.  Furthermore,  there  can  be  no  assurance  that  others  will   not
independently develop software products similar to those developed or planned by
the  Company.  The Company  has decided  not  to apply  for patent  or copyright
protection for  its  software.  The  Company  believes  that  trade  secret  and
copyright  protection  are  less important  to  the Company's  success  than the
Company's ability to further develop, enhance, and modify its software. However,
the Company has decided to seek trademark protection for the names of certain of
its products in order to avoid confusion in the marketplace.
 
EMPLOYEES
 
   
    As of June 30, 1996, the  Company employed 170 persons. Of these  employees,
57  were involved in product development, 58 in client services, 32 in sales and
marketing and 23 in general administration, clerical and finance. The  Company's
employees  are not  represented by  a labor  union and  the Company's management
believes that its relationship with its employees is good.
    
 
BACKLOG
 
    The Company sells its products on a purchase order basis, with shipments  of
"turnkey"  systems made shortly after receipt  of executed purchase orders. As a
result, the  level of  backlog at  any  particular time  is not  necessarily  an
indication of future results.
 
                                       29
<PAGE>
                                   MANAGEMENT
 
EXECUTIVE OFFICERS AND DIRECTORS
 
    The Company's Directors and executive officers and their ages as of July 15,
1996 are as follows:
 
<TABLE>
<CAPTION>
NAME                                              AGE      POSITIONS
- --------------------------------------------      ---      --------------------------------------------------------
<S>                                           <C>          <C>
J. Robert Copper............................          56   Chairman, President and Chief Executive Officer;
                                                            Director
Richard D. Neece............................          50   Executive Vice President and Chief Financial Officer
William H. J. Seabrook......................          62   Executive Vice President -- Sales and Marketing;
                                                            Director
Patricia Q. Moore...........................          49   Vice President -- Human Resources
John M. Selestak............................          39   Vice President -- Marketing
John P. Gilmore.............................          54   Controller
Fred L. Brown (1)...........................          55   Director
James F. O'Donnell (1)(2)...................          49   Director
David T. Pieroni (1)(2).....................          51   Director
Frank L. Poggio.............................          49   Director
</TABLE>
 
- ---------
(1) Member of the Compensation Committee.
 
(2) Member of the Audit Committee.
 
    J.  Robert Copper  has been a  Director of  the Company since  May 1992. Mr.
Copper was appointed  Chairman and  Chief Executive  Officer of  the Company  in
January  1995 and President of the Company in  July 1996. Prior to that time Mr.
Copper was a partner in Hales,  Copper & Company, a management consulting  firm,
which  he joined in 1992. From 1990 to  1992, Mr. Copper was President and Chief
Executive Officer of the PLC Group, a management consulting firm specializing in
mergers and acquisitions. From 1988 to 1990, Mr. Copper was President and  Chief
Executive Officer of Pet, Incorporated, a packaged foods company. Mr. Copper was
Senior  Vice  President  --  Planning and  Development  for  Whitman Corporation
(formerly IC Industries), a conglomerate  ("Whitman Corporation"), from 1980  to
1988.
 
    Richard  D.  Neece has  been  the Executive  Vice  President --  Finance and
Administration of the  Company since  July 1995. From  1991 to  1995, Mr.  Neece
served  as Executive Vice  President -- Finance  and Administration for Hussmann
Corporation, a manufacturer of commercial refrigeration and supermarket  display
equipment, which is a subsidiary of Whitman Corporation.
 
    William  H. J. Seabrook  has been a  Director of the  Company since February
1993, and has served as Executive Vice  President -- Sales and Marketing of  the
Company  since October  1995. Since  September 1991,  Mr. Seabrook  has provided
consulting  services  to  the  Company  in  connection  with  its  international
operations.  In 1985 he  became Chairman of  Datasystems Consultants Limited and
I.T.  Health  Consulting  Limited,  each  of  which  is  a  consulting   company
headquartered in London, England specializing in advising health authorities and
small companies in the healthcare business.
 
    Patricia  Q. Moore has been Vice President -- Human Resources of the Company
since October 1995. From 1992 to 1995, Ms. Moore was Director of Human Resources
for Spencer & Spencer Systems,  Inc., a contract programming consulting  company
("Spencer & Spencer"). From 1988 to 1992, Ms. Moore was Assistant Vice President
- -- Staff Relations/Generalist Treasury Group for Citicorp.
 
    John  M. Selestak  has served as  Vice President --  Marketing since January
1996, and  has also  previously served  as the  Company's Director  of  National
Accounts  from 1992 to March 1994. During 1995 he served as a Director for First
Consulting Group,  Chicago,  Illinois, a  consulting  firm that  specializes  in
information  technology  in  the healthcare  industry.  From April  1994  to the
beginning of  1995, Mr.  Selestak served  as a  Senior Sales  Representative  of
Shared   Medical  Systems   Corporation,  which   sells  healthcare  information
 
                                       30
<PAGE>
systems. From 1988 to 1992,  he served in sales  and marketing roles for  ALLTEL
Healthcare   Information  Services,   Inc.  (formerly   TDS  Healthcare  Systems
Corporation), a provider of clinical-based information systems.
 
    John P. Gilmore  has been Controller  of the Company  since June 1995.  From
1991  to  1995, Mr.  Gilmore was  Director, Corporate  Planning and  Real Estate
Accounting of Whitman Corporation.
 
    Fred L. Brown has been a Director of the Company since February 1993. He has
been President and Chief Executive Officer of BJC Health System, a hospital  and
healthcare  provider headquartered in St. Louis, Missouri, since its creation in
June  1993  (resulting  from  the  merger  of  Christian  Health  Services  with
Barnes-Jewish,  Inc.). Mr.  Brown was President  and Chief  Executive Officer of
Christian Health Services  from January 1986  to February 1993.  Mr. Brown is  a
director   of  Commerce  Bancshares,  Inc.,  a  Missouri  bank  holding  company
("Commerce Bancshares").
 
    James F. O'Donnell was  elected as a  Director of the  Company in 1994.  Mr.
O'Donnell  has served since 1990  as Chairman of Capital  For Business, Inc., an
investment manager of two  federally licensed SBIC venture  funds and served  as
President of that company since 1987 to 1990. Capital For Business, Inc. manages
CFB  Venture Fund  I, Inc.,  which owns 632,311  shares of  the Company's Common
Stock. Mr. O'Donnell is also  Chairman of CFB Venture  Fund I, Inc. Capital  For
Business,  Inc. and CFB  Venture Fund I,  Inc. are wholly  owned subsidiaries of
Commerce Bancshares. See "Principal and Selling Shareholders."
 
    David T. Pieroni has been a Director  of the Company since August 1991.  Mr.
Pieroni  formed  Pieroni Management  Counselors,  Inc., a  management consulting
company, in 1990 and  served as President  from 1990 to  1991, and again  became
active  in its affairs in  1995. From 1991 to 1995  Mr. Pieroni was President of
Spencer &  Spencer. In  1995, Mr.  Pieroni joined  The Farris  Group, a  medical
consulting  firm, and became President of The Farris Group in 1996. From 1977 to
1990, Mr. Pieroni was a partner at  a predecessor of Ernst & Young LLP,  working
in its healthcare and management consulting practice.
 
   
    Frank L. Poggio has been a Director of the Company since it acquired HMDS in
December  1992 and was President  of the Company from  January 1995 to July 1996
and now serves as a consultant to the Company. Prior to January 1995, Mr. Poggio
served as Executive Vice President -- Operations of the Company. Mr. Poggio  was
the founder of HMDS and served as its President from 1980 to July 1996.
    
 
   
    The  Company's Articles of Incorporation provide that the Board of Directors
is divided into three classes  of Directors serving staggered three-year  terms.
The  members  of  Class 1,  whose  terms of  office  expire at  the  1999 annual
shareholders meeting, are Mr.  Brown and Mr. Seabrook.  The members of Class  2,
whose  terms of office expire  at the 1997 annual  shareholders meeting, are Mr.
Poggio and Mr. O'Donnell. The members of  Class 3, whose terms of office  expire
at  the  1998  annual shareholders  meeting,  are  Mr. Copper  and  Mr. Pieroni.
Executive officers are appointed annually by the Board of Directors and continue
in office until the following annual meeting of the Board of Directors or  until
their earlier removal or resignation.
    
 
                                       31
<PAGE>
                       PRINCIPAL AND SELLING SHAREHOLDERS
 
   
    The  following table sets forth certain information regarding the beneficial
ownership of the Company's Common Stock as of August 26, 1996, before and  after
giving  effect to the sale  of Common Stock offered  hereby by (i) each Director
and certain executive officers of the Company, (ii) all Directors and  executive
officers  of the Company as  a group, (iii) each person  known by the Company to
own beneficially more than 5% of the outstanding shares of Common Stock and (iv)
the Selling Shareholders. The  Company believes that  each individual or  entity
named  has sole  investment and  voting power with  respect to  shares of Common
Stock indicated as beneficially owned by them, except as otherwise noted.
    
 
   
<TABLE>
<CAPTION>
                                                                                                 SHARES BENEFICIALLY
                                                       SHARES BENEFICIALLY OWNED                   OWNED AFTER THE
                                                        PRIOR TO THE OFFERING(1)    NUMBER OF       OFFERING(1)(2)
                                                      ----------------------------   SHARES    ------------------------
NAME(3)                                                  NUMBER       PERCENTAGE     OFFERED    NUMBER     PERCENTAGE
- ----------------------------------------------------  -------------  -------------  ---------  ---------  -------------
<S>                                                   <C>            <C>            <C>        <C>        <C>
CFB Venture Fund I, Inc. (4)........................      632,311          16.8%      532,311    100,000         1.7%
James F. O'Donnell (4)..............................      632,311          16.8%      532,311    100,000         1.7%
Frank L. Poggio.....................................      351,623           9.3%      200,000    151,623         2.6%
Kennedy Capital Management, Inc.....................      341,800           9.1%           --    341,800         5.9%
J. Robert Copper....................................      296,411(5)        7.7%           --    296,411         5.0%
Richard D. Neece....................................      135,000(5)        3.5%           --    135,000         2.3%
William T. Wynn.....................................       40,265           1.1%           --     40,265        *
William H. J. Seabrook..............................       18,703(5)       *               --     18,703        *
Fred L. Brown.......................................         7,853         *               --      7,853        *
David T. Pieroni....................................         2,050         *               --      2,050        *
All Directors and Executive Officers as a Group (11
 Persons) (6).......................................     1,504,916          37.8  %   732,311    772,605         12.9  %
</TABLE>
    
 
- ------------
 *   Less than 1%.
 
(1)  Calculated pursuant  to Rule  13d-3(d) of  the Securities  Exchange Act  of
     1934,  as amended  (the "Exchange  Act"). Under  Rule 13d-3(d),  shares not
     outstanding which are  subject to options,  warrants, rights or  conversion
     privileges  exercisable  within  60  days are  deemed  outstanding  for the
     purpose of calculating the number and percentage owned by such person,  but
     not  deemed outstanding for the purpose of calculating the percentage owned
     by each other  person listed.  None of  the shares  shown are  known to  be
     shares  with respect to which the listed  beneficial owner has the right to
     acquire beneficial ownership, as specified in Rule 13d-3(d)(1), except that
     the  number  of  shares  includes  shares  subject  to  options   presently
     exercisable or exercisable within 60 days as follows: Mr. Copper -- 100,000
     shares;  Mr. Neece -- 50,000 shares; Mr. Seabrook -- 10,000 shares; and all
     Directors and executive officers as a group -- 209,332 shares.
 
(2)  Adjusted to reflect the sale of shares of Common Stock offered hereby.  The
     Company,  CFB  Venture Fund  I, Inc.  and  Mr. Poggio  each granted  to the
     Underwriters a 30-day  option to purchase  up to an  aggregate of  209,847,
     100,000  and  100,000  additional  shares,  respectively,  solely  to cover
     over-allotments, if any. If all of  such shares are purchased, CFB  Venture
     Fund I, Inc. will no longer own any and Mr. Poggio will own less than 1% of
     the  shares of  Common Stock  outstanding. See  "Underwriting" and "Company
     Director and Employee Offering."
 
(3)  The address for CFB Venture Fund I, Inc. and Mr. O'Donnell is Eleven  South
     Meramec,  Suite 1430,  St. Louis, Missouri  63105; the  address for Kennedy
     Capital Management,  Inc. is  425  North New  Ballas, St.  Louis,  Missouri
     63141.  The address for all other shareholders  in the table is care of the
     Company at 424 South Woods Mill Road, Chesterfield, Missouri 63017.
 
(4)  Mr. O'Donnell, a director of the  Company, is Chairman of CFB Venture  Fund
     I,  Inc. and is deemed  to beneficially own the  shares held by CFB Venture
     Fund I, Inc.
 
   
(5)  Mr. Copper purchased 189,600 of the shares beneficially owned by him in the
     open market and 5,000 shares in connection with the Company's 1992  initial
     public  offering. Mr.  Copper received  1,811 shares  of Common  Stock as a
     director's fee. The balance of shares of Common Stock beneficially owned by
     him have been issued,  or are issuable, upon  the exercise of options.  Mr.
     Neece  purchased 85,000 of the shares beneficially owned by him in the open
     market and the balance  of such shares have  been issued, or are  issuable,
     upon  the exercise of  options. Mr. Seabrook purchased  8,703 of the shares
     beneficially owned by him in the open market and the balance of such shares
     have been  issued,  or are  issuable,  upon  the exercise  of  options.  In
     addition  to the above, on July 17, 1996, Mr. Copper was granted options to
     purchase 100,000 shares of Common Stock, 50,000 of which are contingent  on
     the  consummation of the  underwritten sale of  Common Stock offered hereby
     and Mr.  Neece was  granted options  to purchase  60,000 shares  of  Common
     Stock,   30,000  of  which  are  contingent  on  the  consummation  of  the
     underwritten sale of Common Stock offered hereby.
    
 
(6)  Because Mr.  O'Donnell  is a  director  of the  Company  and is  deemed  to
     beneficially own the shares held by CFB Venture Fund I, Inc., the number of
     shares  and percentages for all Directors  and Officers as a group includes
     the shares owned and sold by CFB Venture Fund I, Inc.
 
                                       32
<PAGE>
                          DESCRIPTION OF CAPITAL STOCK
 
GENERAL
 
   
    As of the date of this Prospectus, the Company's authorized capital consists
of 10,000,000 shares  of Common  Stock, par value  $.10 per  share (the  "Common
Stock"),  and 5,000,000 shares of Preferred Stock, par value $.01 per share (the
"Preferred Stock"). On August  26, 1996, 3,766,904 shares  of Common Stock  were
issued  and outstanding and  200,017 shares were reserved  for issuance upon the
exercise of options issued  pursuant to the  following plans (collectively,  the
"Stock  Option Plans"):  (i) the  First Amended  Incentive Stock  Option Plan of
CITATION Computer Systems, Inc. effective  January 25, 1986, as amended  January
1,  1987 and April  30, 1992 and  (ii) the CITATION  Computer Systems, Inc. 1992
Employee Incentive Stock  Option Plan  effective April  1, 1992,  as amended  in
April  1993. On June 24, 1996, the shares of Common Stock were held of record by
181 persons. All  issued and  outstanding shares of  Common Stock  are, and  the
shares  of Common Stock  offered hereby will be,  fully paid and non-assessable.
Upon completion  of this  offering, 5,791,904  shares of  Common Stock  will  be
issued  and outstanding (including  the 25,000 shares offered  by the Company in
the Company Director and  Employee Offering). No shares  of Preferred Stock  are
outstanding.
    
 
    Holders  of shares of Common Stock are entitled to receive such dividends as
may be  declared  by the  Board  of Directors  out  of funds  legally  available
therefor.  See "Dividend Policy."  In the event of  any voluntary or involuntary
liquidation, dissolution or  winding up  of the  Company, holders  of shares  of
Common Stock are entitled to share ratably in all assets remaining after payment
in  full  of  liabilities,  including  the  liquidation  rights  of  outstanding
Preferred Stock, if any. Holders  of Common Stock are  entitled to one vote  for
each  share held on all matters submitted to a vote of the shareholders. Holders
are not entitled to cumulate votes for  the election of directors. There are  no
redemption,  conversion  or sinking  fund provisions  or preemptive  rights with
respect to the Common  Stock. The rights  and privileges of  the holders of  the
Common  Stock  are subject  to  the preferential  rights  and privileges  of the
holders of any Preferred Stock of the  Company. The Common Stock of the  Company
is  quoted and  traded on  the Nasdaq National  Market under  the trading symbol
"CITA." The Transfer Agent and Registrar for the Common Stock is Boatmen's Trust
Company, St. Louis, Missouri.
 
PREFERRED STOCK
 
    The Articles of Incorporation authorize the Board of Directors to create and
issue one or  more series of  Preferred Stock  and to determine  the rights  and
preferences  of  each  series,  to  the  extent  permitted  by  the  Articles of
Incorporation and applicable law. Among other rights, the Board of Directors may
fix: (i)  the number  of  shares constituting  the  series and  the  distinctive
designation  of the series; (ii)  the annual dividend rate  on the shares of the
series, whether dividends  will be  cumulative, and if  so, from  which date  or
dates;  (iii) whether the series  shall be redeemable, and  if so, the terms and
conditions of such redemption, including the date or dates upon and after  which
the  shares shall  be redeemable, and  the amount  per share payable  in case of
redemption, which amount may  vary under different  conditions and at  different
redemption dates; (iv) the obligation, if any of the Company to retire shares of
the  series pursuant to  a sinking fund;  (v) whether the  shares of that series
shall be convertible  into, or exchangeable  for, shares of  stock of any  other
class  or classes or debt securities and if so, the terms and conditions of such
conversion or exchange, including the  price or prices or  the rate or rates  of
conversion  or exchange and  the terms of  adjustment, if any;  (vi) whether the
shares of that series shall have voting rights, in addition to any voting rights
provided by law, and if so, the terms of such voting rights; (vii) the rights of
the shares of the series in  the event of voluntary or involuntary  liquidation,
dissolution  or winding up of the Company; and (viii) any other relative rights,
powers, preferences,  privileges, qualifications,  limitations, or  restrictions
relating  to that series.  The shares of  Preferred Stock within  any one series
shall be identical with each other in  all respects except as to the dates  from
and after which dividends shall cumulate, if cumulative.
 
ANTI-TAKEOVER EFFECTS OF MISSOURI LAW AND ARTICLES OF INCORPORATION AND BY-LAWS
 
    Set  forth  below are  descriptions of  the  relevant provisions  of Section
351.459 of the Missouri General and  Business Corporations Law, the Articles  of
Incorporation and the By-laws. The descriptions are
 
                                       33
<PAGE>
intended  as a summary only and are  qualified in their entirety by reference to
the Articles of Incorporation and  By-laws, which are incorporated by  reference
as  exhibits to the Registration  Statement of which this  Prospectus is a part,
and to Section 351.459 of the Missouri General and Business Corporations Law.
 
    MISSOURI  GENERAL  AND  BUSINESS   CORPORATIONS  LAW  BUSINESS   COMBINATION
PROVISION.  Section 351.459 of the Missouri General and Business Corporation Law
(the "Business Combination Statute"), a statutory provision restricting business
combinations with shareholders who acquire 20% or more of a corporation's voting
stock,  is applicable to the Company because it applies to Missouri corporations
that have a class  of voting stock registered  with the Securities and  Exchange
Commission  (the "Commission")  pursuant to Section  12 of the  Exchange Act and
that have  not elected  to opt  out  of the  Business Combination  Statute;  the
Company has not opted out of the Business Combination Statute.
 
    The  Business  Combination  Statute  prohibits  mergers  and  certain  other
business combination transactions between a publicly held Missouri  corporation,
such  as the Company, and any beneficial owner of 20% or more of the outstanding
voting stock of the Company (an  "Interested Shareholder") for a period of  five
years  after the  date on  which the  latter becomes  an Interested Shareholder,
unless the proposed business combination or the proposed purchase of stock  made
by   such  Interested   Shareholder  on  such   Interested  Shareholder's  stock
acquisition date is approved by the board of directors on or prior to such stock
acquisition date. After such five year restriction, a business combination  with
an Interested Shareholder can only be effected if: (i) such business combination
is  approved by the board of directors prior  to the acquisition of stock by the
Interested Shareholder; or  (ii) a majority  of the holders  of the  outstanding
voting  stock of  the company  (not including  shares beneficially  owned by the
Interested Shareholder) approve such business combination; or (iii) certain fair
price provisions are met by the proposed business combination.
 
    The  Business  Combination  Statute  would  not  prevent  the  holder  of  a
controlling  interest from  exercising control  over the  Company or  preclude a
hostile takeover or  acquisition of  control of  the Company.  It may,  however,
discourage  or make more difficult a hostile takeover or acquisition of control.
Thus, the Business  Combination Statute could  deprive shareholders of  possible
opportunities  to  realize premiums  for  their shares  and  reduce the  risk to
management that it might be displaced by a takeover.
 
    AVAILABILITY  OF  SHARES  OF  CAPITAL  STOCK  FOR  FUTURE  ISSUANCE.     The
availability  for issue  of shares  of Preferred Stock  and Common  Stock by the
Company without further  action by shareholders  (except as may  be required  by
applicable  Nasdaq National Market regulations) could  be viewed as enabling the
Board of Directors to make  more difficult a change  in control of the  Company,
including  by issuing warrants or rights to acquire shares of Preferred Stock or
Common Stock to discourage or defeat unsolicited stock accumulation programs and
acquisition proposals and  by issuing shares  in a private  placement or  public
offering to dilute or deter stock ownership of persons seeking to obtain control
of  the  Company.  The Company  has  no present  plans  to issue  any  shares of
Preferred Stock or Common Stock other than as offered hereby or as  contemplated
under the Stock Option Plans.
 
    REMOVAL OF DIRECTORS ONLY FOR CAUSE AND RELATED PROVISIONS.  The Articles of
Incorporation  provide that Directors may  be removed only for  cause and by the
affirmative vote of the holders of two-thirds of all outstanding stock  entitled
to  vote. This provision, in conjunction with  the provisions of the Articles of
Incorporation authorizing the Board of  Directors to fill vacant  directorships,
may  prevent shareholders  from removing  incumbent Directors  without cause and
filling the resulting vacancies with their own nominees.
 
    CLASSIFIED BOARD  OF DIRECTORS  AND  RELATED PROVISIONS.   The  Articles  of
Incorporation  provide that the Board of Directors is divided into three classes
of Directors serving staggered three-year terms. This classified board provision
will prevent  a party  who acquires  control of  a majority  of the  outstanding
voting  stock from obtaining control of the  Board of Directors until the second
annual shareholders'  meeting  following  the  date  the  acquirer  obtains  the
controlling  interest. The classified  board provision could  have the effect of
discouraging a  potential  acquirer from  making  a tender  offer  or  otherwise
attempting  to  obtain  control  of  the Company  and  could  thus  increase the
likelihood that incumbent Directors will retain their positions.
 
                                       34
<PAGE>
    The Articles of Incorporation provide that  the number of Directors will  be
set  at seven, or such other number as  may be determined in accordance with the
By-laws. The Directors will have the power to change the number of Directors  on
the Board by resolution adopted by vote of a majority of the Board of Directors.
The number of directors is currently set at six.
 
    The foregoing provisions of the Articles of Incorporation and the provisions
described  under  "Description  of  Capital Stock  --  Anti-Takeover  Effects of
Missouri Law and Articles of Incorporation  and By-laws -- Removal of  Directors
Only  for Cause and Related  Provisions" may be changed  only by the affirmative
vote of the holders of two-thirds of the shares of capital stock of the  Company
entitled to vote for directors on such matters at a meeting duly called for such
purpose.
 
    BOARD CONSIDERATION OF ACQUISITION PROPOSALS; OTHER CONSTITUENCIES.  Section
351.347  of the Missouri  General and Business  Corporations Law authorizes, but
does not require,  the Company's  Board of Directors  to consider  a variety  of
factors  and  constituencies  in  addition  to  the  economic  interests  of the
Company's shareholders when exercising its business judgment in connection  with
acquisition  proposals (such  as tender offers,  merger offers and  the like) by
other entities.  The  Articles of  Incorporation  provide that,  in  determining
whether  to  take or  refrain from  taking  any corporate  action, the  Board of
Directors may take into account long-term as well as short-term interests of the
Company  and  its   shareholders,  clients,  employees,   suppliers  and   other
constituencies,  including the effect  on communities in  which the Company does
business. As a consequence, the economic  interests of the shareholders may  not
be  the exclusive factor considered by the Board of Directors in response to any
such proposals.
 
    SHAREHOLDER PROPOSALS.  The By-laws  provide that, if a shareholder  desires
to  submit  a  proposal  at  an annual  or  special  shareholders'  meeting, the
shareholder must submit  written notice to  the Company in  accordance with  the
provisions of Rule 14a-8 promulgated under the Exchange Act.
 
    The  By-laws  also  provide  that,  in  order  for  shareholders  to approve
precatory proposals requesting the Board of Directors to take certain actions, a
majority of the outstanding stock of  the Company entitled to vote thereon  (and
not  of the stock  present at the meeting)  must be voted  for the proposal. The
requirement that  precatory proposals  receive  approval of  a majority  of  the
outstanding shares entitled to vote rather than a majority of the shares present
at  a meeting will  make it more  difficult for shareholders  to obtain the vote
required to  approve such  proposals.  As a  result,  the By-law  provision  may
discourage  or deter a third party from  conducting a solicitation of proxies to
request the Board of Directors to take certain actions.
 
    The By-laws provide that, if a  shareholder desires to nominate persons  for
election as Directors, the shareholder must submit written notice to the Company
at least 120 days and no more than 180 days prior to the anniversary date of the
prior  annual  meeting. Director  nomination notices  must  set forth  the name,
address and  occupation of  the  nominee, certain  other information  about  the
nominee and the shareholder proposing him or her, and other information as would
be required under Regulation 14A of the Exchange Act.
 
                                       35
<PAGE>
                        SHARES ELIGIBLE FOR FUTURE SALE
 
   
    Upon  completion  of this  offering, the  Company  will have  outstanding an
aggregate of 5,791,904  shares of  Common Stock based  on the  number of  shares
outstanding  at August 26, 1996, including 25,000 shares of Common Stock offered
hereby directly  by the  Company  to Directors  and  eligible employees  of  the
Company  on a non-underwritten  basis and excluding  options to purchase 444,497
shares which  were outstanding  as  of August  26,  1996. If  the  Underwriters'
over-allotment  option is exercised in full the number of shares of Common Stock
outstanding after the offering  will be 6,001,751. All  of these shares will  be
freely  tradeable  without  restriction under  the  Securities Act  of  1933, as
amended (the "Securities  Act") or may  currently be sold  pursuant to Rule  144
under  the Securities Act ("Rule 144"). If CFB Venture Fund I, Inc. holds shares
remaining after this  offering with a  market value of  at least $1,500,000,  it
will  have the  right to require  the Company  to register the  shares under the
Securities Act. If the over-allotment is exercised in full, CFB Venture Fund  I,
Inc. will not own any shares of the Company.
    
 
    In  general, under  Rule 144  as currently in  effect, a  person (or persons
whose shares are aggregated) who has beneficially owned "restricted  securities"
(as such term is defined in Rule 144) for at least two years, including a person
who  may be deemed an  affiliate of the Company, is  entitled to sell within any
three month period a number of shares  of Common Stock that does not exceed  the
greater  of 1% of the then outstanding shares of Common Stock of the Company and
the average weekly  trading volume of  the Common Stock  on the Nasdaq  National
Market  during the four calendar weeks preceding such sale. Sales under Rule 144
are further subject  to certain  restrictions relating  to the  manner of  sale,
notice  and the availability of current  public information about the Company. A
person who is not an affiliate of the Company as of or at any time during the 90
days preceding a sale and who has beneficially owned shares of Common Stock  for
at  least three  years, is entitled  to sell  such shares without  regard to the
volume limitations, manner of sale  provisions, notice or other requirements  of
Rule 144.
 
   
    In  addition, under the Company's Stock Option Plans, the Company has issued
options to purchase Common  Stock at prices which  are below current market  and
may  issue options to purchase additional shares  of Common Stock in the future.
At August 26,  1996, options  to purchase 444,497  shares of  Common Stock  were
outstanding  of  which  options  to  purchase  274,497  shares  were immediately
exercisable and  options to  purchase 4,000  shares will  become exercisable  on
September  26, 1996. An additional 200,017  shares of Common Stock are available
for  future  grants  under  the  Stock  Option  Plans.  The  Company  has  filed
registration  statements on Form S-8 to permit the shares acquired upon exercise
of options to be freely tradable or sold pursuant to Rule 144.
    
 
   
    The Company, and Directors, executive officers and the Selling  Shareholders
beneficially holding an aggregate of 732,340 shares of Common Stock as of August
26,  1996 (excluding shares offered hereby other  than the shares subject to the
Underwriters' over-allotment option), have  entered into lockup agreements  with
the  Underwriters pursuant to which such stockholders have agreed not to sell or
otherwise dispose of any shares of Common  Stock for a period of 120 days  after
the  date of this Prospectus without the prior written consent to Volpe, Welty &
Company. Upon expiration of the lockup period, these shares will be eligible for
immediate sale, subject in certain cases  to volume and other limitations  under
Rule 144. See "Underwriting."
    
 
    No  prediction can be  made as to the  effect, if any,  that market sales of
shares or the  availability of shares  for sale  will have on  the market  price
prevailing  from time to time.  Sales of substantial number  of shares of Common
Stock could adversely affect prevailing market prices.
 
                     COMPANY DIRECTOR AND EMPLOYEE OFFERING
 
    Of the shares of Common Stock offered hereby, the Company is offering 25,000
shares of Common Stock (the "Director and Employee Shares") to its Directors and
full-time Company employees who are presently  and for at least six months  have
been  employed  by  the  Company (the  "Director  and  Employee  Offerees"). The
Director and Employee Shares will be  offered and sold to eligible Director  and
Employee  Offerees on a non-discriminatory basis at the Price to Public less the
amount of Underwriting Discounts and Commissions. The minimum number of Director
and   Employee    Shares    that    may   be    purchased    by    a    Director
 
                                       36
<PAGE>
and  Employee Offeree is  25 shares. Director and  Employee Offerees must advise
the Company whether  they desire to  purchase any of  the Director and  Employee
Shares  not later than the  close of business on  the business day following the
date of  this Prospectus.  Any Director  and Employee  Shares not  purchased  by
Director and Employee Offerees will not be offered or sold to the public. In the
event  that  the offering  by the  Company  of Director  and Employee  Shares is
over-subscribed, each subscribing Director and  Employee Offeree will be sold  a
number  of Director and Employee Shares equal to  his or her pro rata portion of
the 25,000  Director  and  Employee  Shares available  for  sale  based  on  the
relationship  which the number of Director and Employee Shares subscribed for by
such Director and  Employee Offeree bears  to the total  number of Director  and
Employee  Shares  subscribed  for by  all  Director and  Employee  Offerees. The
offering to the public  pursuant to this Prospectus  is not contingent upon  any
minimum  number of Director and Employee Shares being sold. The Underwriters are
not responsible for and  are not involved  in any manner  with the offering  and
sale  of the Director and Employee Shares  and the Underwriters will not receive
any compensation or  reimbursement in respect  of the sale  of the Director  and
Employee Shares.
 
    Each  Director  and Employee  Offeree  who purchases  Director  and Employee
Shares is  required to  include  in his  or  her gross  income  in the  year  of
purchase,  with respect  to each Director  and Employee Share  purchased by such
Director and Employee Offeree, the excess, if any, of the fair market value of a
Director and Employee Share (determined at the time of transfer) over the amount
paid by  such Director  and Employee  Offeree. This  amount will  be subject  to
applicable  income,  employment  and  other  withholding  taxes.  Any subsequent
appreciation or depreciation in  the value of such  Director and Employee  Share
generally  will  be taxable  as capital  gain or  loss on  an exchange  or other
taxable disposition. This summary of Federal income tax consequences to Director
and Employee Offerees  is not  intended to  be a  complete summary  of such  tax
consequences.  Further,  this summary  does  not cover  other  tax consequences,
including state  income tax  consequences.  Accordingly, Director  and  Employee
Offerees  are  urged  to consult  with  their  own tax  advisors  concerning the
purchase of Director and Employee Shares.
 
                                       37
<PAGE>
                                  UNDERWRITING
 
    Subject  to  the terms  and conditions  of  the Underwriting  Agreement (the
"Underwriting Agreement") the Company and  the Selling Shareholders have  agreed
to  sell to each of the underwriters  named below (the "Underwriters"), and each
of such Underwriters, for whom Volpe, Welty & Company, Jefferies & Company, Inc.
and Punk, Ziegel  & Knoell, L.P.  are acting as  representatives (together,  the
"Representatives"),  has severally agreed  to purchase from  the Company and the
Selling Shareholders the respective number of  shares of Common Stock set  forth
opposite its name below:
 
<TABLE>
<CAPTION>
                                                                                             NUMBER OF
UNDERWRITER                                                                                    SHARES
- -------------------------------------------------------------------------------------------  ----------
<S>                                                                                          <C>
Volpe, Welty & Company.....................................................................
Jefferies & Company, Inc...................................................................
Punk, Ziegel & Knoell, L.P.................................................................
 
                                                                                             ----------
    Total..................................................................................   2,732,311
                                                                                             ----------
                                                                                             ----------
</TABLE>
 
    The Underwriting Agreement provides that the obligations of the Underwriters
are  subject  to  certain conditions  precedent,  including the  absence  of any
material adverse change  in the Company's  business and the  receipt of  certain
certificates,  opinions  and  letters  from  the  Company  and  its  counsel and
independent auditors. The nature  of the Underwriters'  obligation is such  that
they  are committed to purchase all shares of Common Stock offered hereby if any
of such shares are purchased.
 
    The Representatives have advised the  Company that the Underwriters  propose
to  offer the  shares of Common  Stock to the  public at the  offering price set
forth on the cover page of this Prospectus and to certain dealers at such  price
less  a concession of not in excess of $        per share, of which $        may
be reallocated to other dealers. After the offering, the public offering  price,
concession  and reallowance to dealers may be reduced by the Representatives. No
such reduction shall change the amount of proceeds to be received by the Company
as set forth on the cover page of this Prospectus.
 
    The Company and the Selling Shareholders have granted to the Underwriters an
option, exercisable  within  30 days  after  the  date of  this  Prospectus,  to
purchase  up  to  an additional  209,847  and  200,000 shares  of  Common Stock,
respectively, at  the  same price  per  share as  the  Company and  the  Selling
Shareholders  receive for the  2,732,311 shares of  Common Stock offered hereby,
solely to  cover over-allotments,  if any.  If the  Underwriters exercise  their
over-allotment  option,  the  Underwriters  have  severally  agreed,  subject to
certain conditions, to purchase approximately  the same percentage thereof  that
the  number of shares of Common Stock to  be purchased by each of them, as shown
in the foregoing table,  bears to the 2,732,311  shares of Common Stock  offered
hereby.  The  Underwriters may  exercise  such option  only  to cover  the over-
allotments in connection with the sale  of the 2,732,311 shares of Common  Stock
offered hereby.
 
    Each  of the  Company's directors, certain  officers of the  Company and the
Selling Shareholders  have  agreed not  to  offer,  sell, contract  to  sell  or
otherwise dispose of Common Stock or securities convertible into or exchangeable
for, or any rights to purchase or acquire, Common Stock for a period of 120 days
following  the date  of this  Prospectus, without  the prior  written consent of
Volpe, Welty & Company. The Company also has agreed not to offer, sell, contract
to sell or otherwise  dispose of any  shares of Common  Stock or any  securities
convertible  into or  exchangeable for,  or any  rights to  purchase or acquire,
Common Stock for  a period of  120 days  following the date  of this  Prospectus
without  the prior  written consent  of Volpe, Welty  & Company,  except for the
offering of 25,000 shares of Common Stock to Directors and certain employees  of
the Company as described on the cover page of this Prospectus and under "Company
Director  and  Employee  Offering,"  the granting  of  options  pursuant  to the
Company's existing Stock Option Plans and,
 
                                       38
<PAGE>
subject to consultation with Volpe, Welty  & Company, the issuance of shares  by
the  Company in  connection with  acquisitions. Volpe,  Welty &  Company, in its
discretion, may waive the  foregoing restrictions in whole  or in part, with  or
without a public announcement of such action.
 
    The  Company is offering  25,000 shares of Common  Stock hereby to Directors
and certain employees  of the Company  as described  on the cover  page of  this
Prospectus  and under "Company Director and  Employee Offering." The offering of
Director and Employee  Shares by the  Company is not  being underwritten by  the
Underwriters  and  will  not be  subject  to  the terms  and  conditions  of the
Underwriting Agreement. The  Underwriters will not  receive any compensation  or
reimbursement  in connection with the offer or  sale of such shares. Any of such
shares of Common Stock not purchased by such Directors and employees will not be
offered or sold to the public.
 
    The offering of the underwritten shares is made for delivery when, as and if
accepted by  the Underwriters  and  subject to  prior  sale and  to  withdrawal,
cancellation  or modification of  the offering without  notice. The Underwriters
reserve the right to reject an order for  the purchase of shares in whole or  in
part.
 
    In  general, the rules of the Commission will prohibit the Underwriters from
making a market in the Common Stock during the "cooling off" period  immediately
preceding  the  commencement  of  sales in  the  offering.  The  Commission has,
however, adopted exemptions from these  rules that permit passive market  making
under  certain conditions. These rules permit an underwriter to continue to make
a market subject to the  conditions, among others, that  its bid not exceed  the
highest  bid by a market maker not connected  with the offering and that its net
purchases on any one trading day not exceed prescribed limits. Pursuant to these
exemptions, certain  Underwriters,  selling  group members  (if  any)  or  their
respective affiliates may have engaged in passive market making in the Company's
Common Stock during the cooling off period.
 
    The  Company  and  the Selling  Shareholders  have agreed  to  indemnify the
Underwriters  and  their  controlling   persons  against  certain   liabilities,
including  liabilities  under the  Securities  Act of  1933,  as amended,  or to
contribute to  payments the  Underwriters may  be required  to make  in  respect
thereof.
 
                                 LEGAL MATTERS
 
    The  validity of  the shares  of Common Stock  being offered  hereby will be
passed upon for the Company by Mayer, Brown & Platt, Chicago, Illinois,  special
counsel  to the Company, which  may rely, as to matters  of Missouri law, on the
opinion of Suelthaus & Walsh, P.C.,  St. Louis, Missouri. Certain legal  matters
will  be passed upon for  the Underwriters by Sachnoff  & Weaver, Ltd., Chicago,
Illinois.
 
                                    EXPERTS
 
    The consolidated  financial  statements  of the  Company  included  in  this
Propectus  as of March 31, 1995 and 1996 and  for each of the three years in the
period ended March 31, 1996 have been  so included in reliance on the report  of
Price  Waterhouse LLP, independent  accountants, given on  the authority of said
firm as experts in auditing and accounting.
 
                             ADDITIONAL INFORMATION
 
    The Company is  subject to  the informational requirements  of the  Exchange
Act,  and, in  accordance therewith, files  reports, proxy  statements and other
information with  the  Commission.  Such reports,  proxy  statements  and  other
information  filed by  the Company  may be  inspected and  copied at  the public
reference facilities  maintained  by the  Commission  at Room  1024,  450  Fifth
Street,  N.W., Judiciary  Plaza, Washington,  D.C. 20549,  and at  the following
Regional Offices of the Commission: Chicago Regional Office, Northwestern Atrium
Center, 500  West Madison  Street, Chicago,  Illinois 60601-2511;  and New  York
Regional Office, Seven World Trade Center, 13th Floor, New York, New York 10048.
Copies  of such material may also be  obtained from the Public Reference Section
of the Commission at its principal office at 450 Fifth Street, N.W., Washington,
D.C. 20549, at prescribed rates.
 
    The Company has filed with the  Commission a registration statement on  Form
S-2  (the "Registration Statement") under the Securities Act with respect to the
shares of Common Stock offered hereby. For the
 
                                       39
<PAGE>
purposes  hereof,  the   term  "Registration  Statement"   means  the   original
Registration  Statement and any and all amendments thereto. This Prospectus does
not contain all of the information  set forth in the Registration Statement  and
the  exhibits and schedules thereto. For further information with respect to the
Company and such  Common Stock, reference  is hereby made  to such  Registration
Statement,  exhibits and  schedules, which  may be  inspected and  copied at the
public reference facilities maintained by the Commission at its principal office
at Judiciary Plaza, 450  Fifth Street, N.W., Room  1024, Washington, D.C.  20549
and at certain regional offices of the Commission located at Northwestern Atrium
Center,  500 West Madison Street, Chicago, Illinois  60661 and at 75 Park Place,
14th Floor, New York, New York  10007. Copies of the Registration Statement  can
be  obtained  at  prescribed rates  from  the  Public Reference  Section  of the
Commission at its principal office at  Judiciary Plaza, 450 Fifth Street,  N.W.,
Room   1024,  Washington,  D.C.  20549  or  at  the  Commission's  Web  site  at
http:/www.sec.gov.
 
    Statements contained in this Prospectus as  to the contents of any  contract
or  other document are not necessarily  complete, and in each instance reference
is made to the copy  of such contract or other  document filed as an exhibit  to
the  Registration Statement, each such statement being qualified in all respects
by such reference.
 
                INCORPORATION OF CERTAIN DOCUMENTS BY REFERENCE
 
   
    The following documents filed by the Company with the Commission pursuant to
the Exchange Act  are incorporated in  this Prospectus by  reference and made  a
part  hereof: (i) Annual Report  on Form 10-KSB for  the fiscal year ended March
31, 1996  (the "1996  Annual Report"),  filed on  July 1,  1996; (ii)  Quarterly
Report on Form 10-QSB for the fiscal quarter ended June 30, 1996 filed on August
2,  1996; and  (iii) the registration  statement on  Form 8-A, filed  on June 3,
1992, which discusses the terms of the Common Stock.
    
 
    The Company  will  provide  without  charge to  each  person  to  whom  this
Prospectus  is delivered, on the written or  oral request of such person, a copy
of any or  all of  the documents  referred to  above that  have been  or may  be
incorporated  by  reference  in this  Prospectus,  other than  exhibits  to such
documents. Such written or oral request  should be directed to the attention  of
Debbie  Edgar, Executive Assistant,  CITATION Computer Systems,  Inc., 424 South
Woods Mill Road, Chesterfield, Missouri 63017 (telephone (314) 579-7900).
 
                                       40
<PAGE>
                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 
<TABLE>
<CAPTION>
                                                                                                               PAGE
                                                                                                             ---------
<S>                                                                                                          <C>
Report of Independent Accountants..........................................................................        F-2
Consolidated Balance Sheet.................................................................................        F-3
Consolidated Statement of Operations.......................................................................        F-4
Consolidated Statement of Cash Flows.......................................................................        F-5
Consolidated Statement of Shareholders' Equity.............................................................        F-7
Notes to Consolidated Financial Statements.................................................................        F-8
</TABLE>
 
                                      F-1
<PAGE>
                       REPORT OF INDEPENDENT ACCOUNTANTS
 
To the Shareholders and Board of Directors of CITATION Computer Systems, Inc.
 
    In  our opinion, the accompanying consolidated balance sheet and the related
consolidated statements of operations, of cash flows and of shareholders' equity
present fairly, in all material respects, the consolidated financial position of
CITATION Computer Systems, Inc. and its subsidiaries at March 31, 1996 and 1995,
and the results of their operations and  their cash flows for each of the  three
years  in the period ended March 31, 1996, in conformity with generally accepted
accounting principles. These financial statements are the responsibility of  the
Company's  management;  our responsibility  is to  express  an opinion  on these
financial statements  based on  our audits.  We conducted  our audits  of  these
statements  in  accordance  with  generally  accepted  auditing  standards which
require that we plan and perform the audit to obtain reasonable assurance  about
whether  the financial  statements are free  of material  misstatement. An audit
includes examining,  on  a  test  basis, evidence  supporting  the  amounts  and
disclosures  in the  financial statements,  assessing the  accounting principles
used and significant estimates  made by management,  and evaluating the  overall
financial   statement  presentation.  We  believe  that  our  audits  provide  a
reasonable basis for the opinion expressed above.
 
Price Waterhouse LLP
St. Louis, Missouri
April 30, 1996
 
                                      F-2
<PAGE>
                           CONSOLIDATED BALANCE SHEET
 
   
<TABLE>
<CAPTION>
                                                                                 MARCH 31,
                                                                            --------------------   JUNE 30,
                                                                              1995       1996        1996
                                                                            ---------  ---------  -----------
                                                                               (IN THOUSANDS,     (UNAUDITED)
                                                                            EXCEPT SHARE AND PER
                                                                               SHARE AMOUNTS)
<S>                                                                         <C>        <C>        <C>
ASSETS
CURRENT ASSETS:
  Cash and cash equivalents...............................................  $   2,634  $   2,146   $   1,708
  Accounts receivable:
      Trade, net of allowance for doubtful accounts of $137, $170, and
       $170 respectively..................................................      6,885     10,919      11,125
      Other...............................................................         52         36          25
  Inventories (Note 6)....................................................        534        537         559
  Prepaid expenses and other current assets...............................        689        704         543
  Income taxes receivable (Note 8)........................................      1,178         --          --
  Deferred tax asset (Note 8).............................................        159         83          83
                                                                            ---------  ---------  -----------
        Total current assets..............................................     12,131     14,425      14,043
                                                                            ---------  ---------  -----------
SOFTWARE DEVELOPMENT COSTS, NET OF ACCUMULATED AMORTIZATION OF $6,203,
  $7,992 AND $8,513, RESPECTIVELY (NOTE 2)................................      3,942      4,762       4,902
                                                                            ---------  ---------  -----------
PROPERTY AND EQUIPMENT, NET (NOTE 2)......................................      2,255      1,756       1,749
                                                                            ---------  ---------  -----------
OTHER ASSETS..............................................................        562        314         412
                                                                            ---------  ---------  -----------
        Total assets......................................................  $  18,890  $  21,257   $  21,106
                                                                            ---------  ---------  -----------
                                                                            ---------  ---------  -----------
LIABILITIES AND SHAREHOLDERS' EQUITY
CURRENT LIABILITIES:
  Current portion of long-term debt (Note 7)..............................  $     120  $     143   $     143
  Accounts payable........................................................      1,880      1,421       1,411
  Customer deposit........................................................        520        542         755
  Accrued bonuses payable.................................................         --        475         150
  Accrued commissions.....................................................         47        334         286
  Other accrued liabilities...............................................        688      1,254         848
  Deferred service revenue................................................      2,601      2,317       1,827
  Income taxes payable (Note 8)...........................................         --         31         210
                                                                            ---------  ---------  -----------
        Total current liabilities.........................................      5,856      6,517       5,630
LONG-TERM DEBT (NOTE 7)...................................................        540        450         414
DEFERRED TAX LIABILITY (NOTE 8)...........................................      1,254      1,676       1,676
                                                                            ---------  ---------  -----------
                                                                                7,650      8,643       7,720
                                                                            ---------  ---------  -----------
COMMITMENTS (NOTES 5, 11 AND 12)
 
SHAREHOLDERS' EQUITY (NOTES 2 AND 9):
  Preferred stock; par value $.01 per share; 5,000,000 shares authorized;
   no shares issued and outstanding.......................................         --         --          --
  Common stock; par value $.10 per share; 10,000,000 shares authorized;
   3,711,791, 3,747,882 and 3,756,936 shares issued and outstanding,
   respectively...........................................................        371        375         376
  Paid-in capital.........................................................      5,965      6,128       6,190
  Retained earnings.......................................................      4,768      6,180       6,830
  Equity adjustment from foreign currency translation.....................        136        (69)        (10)
                                                                            ---------  ---------  -----------
                                                                               11,240     12,614      13,386
                                                                            ---------  ---------  -----------
        Total liabilities and shareholders' equity........................  $  18,890  $  21,257   $  21,106
                                                                            ---------  ---------  -----------
                                                                            ---------  ---------  -----------
</TABLE>
    
 
   The accompanying notes are an integral part of the consolidated financial
                                  statements.
 
                                      F-3
<PAGE>
                      CONSOLIDATED STATEMENT OF OPERATIONS
 
   
<TABLE>
<CAPTION>
                                                                                   THREE MONTHS ENDED
                                                      YEAR ENDED MARCH 31,              JUNE 30,
                                                 -------------------------------  --------------------
                                                   1994       1995       1996       1995       1996
                                                 ---------  ---------  ---------  ---------  ---------
                                                 (IN THOUSANDS, EXCEPT PER SHARE      (UNAUDITED)
                                                            AMOUNTS)
<S>                                              <C>        <C>        <C>        <C>        <C>
NET SYSTEM SALES AND SERVICE REVENUE:
  System sales.................................  $  14,767  $  15,338  $  16,216  $   3,447  $   4,183
  Service revenue..............................      6,763      8,027      8,835      2,188      2,479
                                                 ---------  ---------  ---------  ---------  ---------
                                                    21,530     23,365     25,051      5,635      6,662
                                                 ---------  ---------  ---------  ---------  ---------
COST OF PRODUCTS AND SERVICES SOLD:
  System sales.................................      8,161      9,128      8,532      1,931      2,163
  Service revenue..............................      2,362      2,742      2,538        685        557
                                                 ---------  ---------  ---------  ---------  ---------
                                                    10,523     11,870     11,070      2,616      2,720
                                                 ---------  ---------  ---------  ---------  ---------
      Gross profit.............................     11,007     11,495     13,981      3,019      3,942
 
RESEARCH AND DEVELOPMENT EXPENSE...............      1,296      1,661      1,672        447        602
SELLING AND ADMINISTRATIVE EXPENSES............      7,718      9,212      8,711      1,926      2,289
RESTRUCTURING OF OPERATIONS (NOTE 4)...........     --          3,426     --         --         --
OFFICE CONSOLIDATION AND RELOCATION EXPENSE
  (NOTE 3).....................................     --         --          1,380      1,000     --
                                                 ---------  ---------  ---------  ---------  ---------
OPERATING INCOME (LOSS)........................      1,993     (2,804)     2,218       (354)     1,051
                                                 ---------  ---------  ---------  ---------  ---------
OTHER INCOME (EXPENSE):
  Interest income..............................        178        186        144         38         34
  Interest expense.............................        (35)       (74)       (68)       (12)       (22)
  Other, net...................................         11        (10)        19          3          3
                                                 ---------  ---------  ---------  ---------  ---------
                                                       154        102         95         29         15
                                                 ---------  ---------  ---------  ---------  ---------
INCOME (LOSS) BEFORE INCOME TAXES..............      2,147     (2,702)     2,313       (325)     1,066
PROVISION (BENEFIT) FOR INCOME TAXES (NOTE
  8)...........................................        808       (877)       901       (127)       416
                                                 ---------  ---------  ---------  ---------  ---------
NET INCOME (LOSS)..............................  $   1,339  $  (1,825) $   1,412  $    (198) $     650
                                                 ---------  ---------  ---------  ---------  ---------
                                                 ---------  ---------  ---------  ---------  ---------
EARNINGS PER COMMON AND COMMON EQUIVALENT SHARE
  (NOTE 2):
  Primary and fully diluted:
      Net income (loss) per share..............  $     .36  $    (.49) $     .37  $   (0.05) $    0.16
                                                 ---------  ---------  ---------  ---------  ---------
                                                 ---------  ---------  ---------  ---------  ---------
</TABLE>
    
 
   The accompanying notes are an integral part of the consolidated financial
                                  statements.
 
                                      F-4
<PAGE>
                      CONSOLIDATED STATEMENT OF CASH FLOWS
 
   
<TABLE>
<CAPTION>
                                                                             THREE MONTHS ENDED
                                                YEAR ENDED MARCH 31,              JUNE 30,
                                           -------------------------------  --------------------
                                             1994       1995       1996       1995       1996
                                           ---------  ---------  ---------  ---------  ---------
                                                              (IN THOUSANDS)    (UNAUDITED)
<S>                                        <C>        <C>        <C>        <C>        <C>
CASH FLOWS FROM OPERATING ACTIVITIES:
    Cash received from customers.........  $  20,721  $  22,972  $  20,771  $   5,368  $   6,237
    Cash paid to suppliers and
     employees...........................    (18,225)   (20,145)   (18,896)    (4,535)    (5,644)
    Income taxes paid....................       (242)      (592)       806        196       (237)
    Interest paid........................        (25)       (71)       (87)       (12)       (22)
    Interest received and other..........        178        186        144         38         37
                                           ---------  ---------  ---------  ---------  ---------
          Net cash provided by operating
           activities....................      2,407      2,350      2,738      1,055        371
                                           ---------  ---------  ---------  ---------  ---------
CASH FLOWS FROM INVESTING ACTIVITIES:
    Capital expenditures.................       (883)    (1,167)      (430)       (89)      (233)
    Software development costs...........     (2,369)    (3,622)    (2,609)      (734)      (661)
    Proceeds from sale of property and
     equipment...........................         --          8         55         --         --
    Purchase of CPS, net of cash acquired
     (Note 1)............................     (2,124)        --         --         --         --
                                           ---------  ---------  ---------  ---------  ---------
          Net cash used in investing
           activities....................     (5,376)    (4,781)    (2,984)      (823)      (894)
                                           ---------  ---------  ---------  ---------  ---------
CASH FLOWS FROM FINANCING ACTIVITIES:
    Principal payments on long-term
     debt................................        (36)       (91)      (362)       (21)       (36)
    Proceeds from long-term debt.........         --         --        202         --         --
    Proceeds from sale of common stock
     pursuant to exercise of stock
     options and warrants................         40        119        136         --         63
    Issuance of common stock to
     directors...........................         --         37         31         --         --
                                           ---------  ---------  ---------  ---------  ---------
          Net cash provided by financing
           activities....................          4         65          7        (21)        27
                                           ---------  ---------  ---------  ---------  ---------
EFFECT OF EXCHANGE RATE CHANGES ON
  CASH...................................        (25)       183       (249)       (68)        58
                                           ---------  ---------  ---------  ---------  ---------
NET INCREASE (DECREASE) IN CASH AND CASH
  EQUIVALENTS............................     (2,990)    (2,183)      (488)       143       (438)
CASH AND CASH EQUIVALENTS, BEGINNING OF
  PERIOD
  (NOTE 2)...............................      7,807      4,817      2,634      2,634      2,146
                                           ---------  ---------  ---------  ---------  ---------
CASH AND CASH EQUIVALENTS, END OF
  PERIOD.................................  $   4,817  $   2,634  $   2,146  $   2,777  $   1,708
                                           ---------  ---------  ---------  ---------  ---------
                                           ---------  ---------  ---------  ---------  ---------
</TABLE>
    
 
   The accompanying notes are an integral part of the consolidated financial
                                  statements.
 
                                      F-5
<PAGE>
                CONSOLIDATED STATEMENT OF CASH FLOWS (CONTINUED)
 
   
<TABLE>
<CAPTION>
                                                                                THREE MONTHS ENDED
                                                   YEAR ENDED MARCH 31,              JUNE 30,
                                              -------------------------------  --------------------
                                                1994       1995       1996       1995       1996
                                              ---------  ---------  ---------  ---------  ---------
                                                      (IN THOUSANDS)               (UNAUDITED)
<S>                                           <C>        <C>        <C>        <C>        <C>
RECONCILIATION OF NET INCOME TO NET CASH
  PROVIDED BY OPERATING ACTIVITIES:
Net income (loss)...........................  $   1,339  $  (1,825) $   1,412  $    (198) $     650
Adjustments to reconcile net income to net
  cash provided by operating activities:
    Depreciation and amortization of
     property and equipment.................        511        852        921        231        241
    Amortization of software development
     costs..................................      1,274      1,711      1,789        382        522
    Amortization of maintenance contracts...        104        104         --         --         --
    Amortization of other assets............        191        264         83         21         20
    Non-cash restructuring charges..........         --      2,593         90      1,000         --
    Loss on disposal of property and
     equipment..............................         --         35         --         --         --
    Increase in accounts receivable, net....     (1,034)      (715)    (4,018)       (69)      (195)
    Decrease (increase) in inventories......        202        201         (3)        25        (23)
    Decrease (increase) in prepaid expenses
     and other assets.......................       (345)      (492)       150         10         42
    Decrease (increase) in deferred tax
     asset..................................        148       (130)        76         --         --
    Increase (decrease) in accounts
     payable................................       (201)       757       (459)      (198)       (10)
    Increase (decrease) in customer
     deposits...............................       (238)       (12)        22         (5)       213
    Increase (decrease) in other accrued
     liabilities............................       (341)        12      1,328        (20)      (779)
    Increase (decrease) in deferred service
     revenues...............................        379        334       (284)      (193)      (490)
    Increase (decrease) in current income
     taxes receivable/payable...............        (25)    (1,371)     1,209         69        179
    Increase in deferred income tax
     liability..............................        443         32        422         --         --
                                              ---------  ---------  ---------  ---------  ---------
          Net cash provided by operating
           activities.......................  $   2,407  $   2,350  $   2,738  $   1,055  $   4,371
                                              ---------  ---------  ---------  ---------  ---------
                                              ---------  ---------  ---------  ---------  ---------
</TABLE>
    
 
SUPPLEMENTAL SCHEDULE OF NON-CASH INVESTING AND FINANCING ACTIVITIES (IN
THOUSANDS)
 
During the years ended March 31, 1994,  1995 and 1996, the Company issued  $249,
$418 and $93, respectively, in notes payable in conjunction with the purchase of
property and equipment.
 
   The accompanying notes are an integral part of the consolidated financial
                                  statements.
 
                                      F-6
<PAGE>
                 CONSOLIDATED STATEMENT OF SHAREHOLDERS' EQUITY
 
   
<TABLE>
<CAPTION>
                                                                                                    EQUITY
                                                                  COMMON STOCK                    ADJUSTMENT
                                                              --------------------               FROM FOREIGN
                                                                          PAID-IN    RETAINED      CURRENCY
                                                              PAR VALUE   CAPITAL    EARNINGS     TRANSLATION     TOTAL
                                                              ---------  ---------  -----------  -------------  ---------
                                                                                    (IN THOUSANDS)
<S>                                                           <C>        <C>        <C>          <C>            <C>
BALANCE, MARCH 31, 1993.....................................  $     360  $   5,780   $   5,254     $     (22)   $  11,372
Sale of common stock pursuant to exercise of stock options
  and warrants..............................................          4         36          --            --           40
Foreign currency translation adjustment.....................         --         --          --           (25)         (25)
Net income..................................................         --         --       1,339            --        1,339
                                                              ---------  ---------  -----------        -----    ---------
BALANCE, MARCH 31, 1994.....................................        364      5,816       6,593           (47)      12,726
Sale of common stock pursuant to exercise of stock options
  and warrants..............................................          6        113          --            --          119
Issuance of common stock to directors.......................          1         36          --            --           37
Foreign currency translation adjustment.....................         --         --          --           183          183
Net loss....................................................         --         --      (1,825)           --       (1,825)
                                                              ---------  ---------  -----------        -----    ---------
BALANCE, MARCH 31, 1995.....................................        371      5,965       4,768           136       11,240
Sale of common stock pursuant to exercise of stock options
  and warrants..............................................          3        133          --            --          136
Issuance of common stock to directors.......................          1         30          --            --           31
Foreign currency translation adjustment.....................         --         --          --          (205)        (205)
Net income..................................................         --         --       1,412            --        1,412
                                                              ---------  ---------  -----------        -----    ---------
BALANCE, MARCH 31, 1996.....................................        375      6,128       6,180           (69)      12,614
Sale of common stock pursuant to exercise of stock options
  and warrants..............................................          1         47          --            --           48
Issuance of common stock for 401(k) company matching
  contribution..............................................         --         15          --            --           15
Foreign currency translation adjustment (unaudited).........                                              59           59
Net income (unaudited)......................................         --         --         650            --          650
                                                              ---------  ---------  -----------        -----    ---------
BALANCE, JUNE 30, 1996......................................  $     376  $   6,190   $   6,830     $     (10)   $  13,386
                                                              ---------  ---------  -----------        -----    ---------
                                                              ---------  ---------  -----------        -----    ---------
</TABLE>
    
 
   The accompanying notes are an integral part of the consolidated financial
                                  statements.
 
                                      F-7
<PAGE>
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
               (IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)
 
1.  BASIS OF PRESENTATION
    In  July 1993, CITATION Computer Systems, Inc. ("CITATION" or the "Company")
acquired all of the  issued and outstanding shares  of capital stock of  Rubicon
Corporation,  subsequently renamed CITATION  Professional Services, Inc. ("CPS")
for  approximately  $2,245  in  cash,  effective  July  1,  1993.  The  business
combination  has been accounted for as  a purchase transaction; accordingly, the
accompanying financial statements include the results of operations of CPS since
the date of acquisition.
 
    Net assets acquired consist of the following:
 
<TABLE>
<S>                                                                   <C>
Cash................................................................  $     121
Accounts receivable.................................................        419
Property and equipment..............................................        247
Maintenance contracts...............................................        970
Other assets........................................................        686
Current liabilities assumed.........................................       (198)
                                                                      ---------
                                                                      $   2,245
                                                                      ---------
                                                                      ---------
</TABLE>
 
    The following unaudited pro forma  summary presents the combined  historical
results of operations as adjusted to reflect purchase transactions assuming that
the  acquisition had occurred at April 1,  1993. These pro forma results are not
necessarily indicative of the combined results that would have occurred had  the
acquisition  actually taken  place on  April 1,  1993, nor  are they necessarily
indicative of the results that may occur in the future.
 
<TABLE>
<CAPTION>
                                                                                  YEAR ENDED
                                                                                MARCH 31, 1994
                                                                                --------------
<S>                                                                             <C>
Net sales and service revenue.................................................    $   22,228
Net income....................................................................    $    1,364
Net income per share..........................................................    $      .36
</TABLE>
 
    See Note 4 for discussion of the fiscal 1995 restructuring charge related to
CPS.
 
2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
    The policies utilized  by the Company  in the preparation  of the  financial
statements  conform  to generally  accepted  accounting principles,  and require
management to make estimates and assumptions that affect the reported amounts of
assets and liabilities at the date of the financial statements and the  reported
amounts  of revenues  and expenses during  the reporting  period. Actual amounts
could differ from these estimates.
 
    The significant accounting  policies followed by  the Company are  described
below:
 
    OPERATIONS
 
    CITATION  designs, develops, markets  and services client/server information
systems for the healthcare industry. The Company's products focus on three  main
areas: clinical, administrative/ financial, and community registration.
 
    INVENTORIES
 
    Inventories  are valued at  the lower of  cost, determined on  the first in,
first out basis, or market.
 
    PROPERTY AND EQUIPMENT
 
    Property and equipment is recorded  at cost. Major renewals and  betterments
are  capitalized  while maintenance  and  repairs are  expensed  currently. When
property is sold  or otherwise  disposed of,  the related  cost and  accumulated
depreciation  are removed from the respective accounts,  and any gain or loss on
disposition is credited or charged to income.
 
                                      F-8
<PAGE>
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
       (IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS) -- (CONTINUED)
 
2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
    Property and equipment consists of the following:
 
<TABLE>
<CAPTION>
                                                                           MARCH 31,
                                                                      --------------------
                                                                        1995       1996
                                                                      ---------  ---------
<S>                                                                   <C>        <C>
Furniture and fixtures..............................................  $   1,448  $   1,315
Hardware and shop equipment.........................................      3,229      3,687
Leasehold improvements..............................................        158        170
Vehicles............................................................        104         91
                                                                      ---------  ---------
                                                                          4,939      5,263
Less -- accumulated depreciation and amortization...................     (2,684)    (3,507)
                                                                      ---------  ---------
    Net property and equipment......................................  $   2,255  $   1,756
                                                                      ---------  ---------
                                                                      ---------  ---------
</TABLE>
 
    The Company provides for depreciation of property and equipment by  charging
against  earnings amounts sufficient to amortize the cost of the properties over
the estimated useful lives generally using straight-line methods. The  estimated
useful life of the assets is as follows:
 
<TABLE>
<S>                                                 <C>
Vehicles, furniture, fixtures and equipment.......  3 to 10 years
                                                    Remaining life of the
Leasehold improvements............................  lease
</TABLE>
 
    REVENUE RECOGNITION
 
    Revenue from the sale of computer systems is recognized upon shipment to the
customer  providing that no significant vendor obligations remain and collection
of the related  receivable is  deemed probable.  Costs and  expenses related  to
installation  of the computer  equipment and software  system, training customer
personnel, and provision for  warranties offered are  estimated and recorded  as
cost of sales when the related revenue is recognized.
 
    Revenue  from the  sale of  additional hardware  and additional  software is
recognized upon  shipment.  Costs  and  expenses associated  with  the  sale  of
additional  hardware  and  software are  recorded  when the  related  revenue is
recognized. Revenue  related  to  product  warranties  and  maintenance  service
contracts  is recognized  ratably over  the term  of the  contract period. Sales
returns are treated as reductions to net system sales and service revenues.
 
    COST OF SALES
 
    For purposes of estimating the cost of sales related to service revenue, the
Company includes all  of its  customer service  expenses plus  an allocation  of
certain other expenses based upon estimates made by management.
 
    SOFTWARE DEVELOPMENT COSTS
 
    Certain  costs incurred in developing  software products are capitalized and
amortized on a  product-by-product basis  using the  greater of  the ratio  that
current  gross revenues for a product bear to the current and anticipated future
gross revenues for that product or  the straight-line method over the  estimated
three to five year economic life of the products. The costs consist of salaries,
computer  expenses and other overhead costs  directly related to the development
and/or major enhancement of  software products. Such  costs are capitalized,  to
the  extent  they  are  recoverable  through future  sales,  from  the  time the
products' technological feasibility is established up to its general release  to
customers. Costs incurred before or after this period are expensed as incurred.
 
    RESEARCH AND DEVELOPMENT COSTS
 
    Research and development costs are charged to expense as incurred.
 
                                      F-9
<PAGE>
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
       (IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS) -- (CONTINUED)
 
2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
    INCOME TAXES
 
    The  Company utilizes the  liability method of  accounting for income taxes.
Under the liability method,  deferred income taxes are  determined based on  the
difference  between  the  financial  statement  and  tax  bases  of  assets  and
liabilities using  enacted  tax  rates in  effect  in  the years  in  which  the
differences are expected to reverse. Such temporary differences result primarily
from  using  different  methods  to accrue  certain  expenses  and  to calculate
capitalization of software  development costs  for financial  and tax  reporting
purposes.  Deferred tax expense represents the  change in the deferred tax asset
or liability.
 
    EARNINGS PER COMMON AND COMMON EQUIVALENT SHARE
 
    Earnings per common and  common equivalent share  is determined by  dividing
net  income by the aggregate weighted average number of common shares and common
share  equivalents  outstanding  during  each  period  presented.  Common  share
equivalents  consist  of common  stock which  may be  issuable upon  exercise of
outstanding stock  options  (using  the  treasury  stock  method),  except  when
antidilutive.
 
    The  weighted average number of shares used in computing earnings per common
and common equivalent share are as follows:
 
<TABLE>
<CAPTION>
                                                       YEAR ENDED MARCH 31,
                                                ----------------------------------
                                                   1994        1995        1996
                                                ----------  ----------  ----------
<S>                                             <C>         <C>         <C>
Primary.......................................   3,703,876   3,687,669   3,767,533
                                                ----------  ----------  ----------
Fully diluted.................................   3,703,876   3,688,152   3,779,759
                                                ----------  ----------  ----------
</TABLE>
 
    FOREIGN CURRENCY TRANSLATION
 
    The asset  and liability  accounts  of the  Company's foreign  division  are
translated  at  the  year-end exchange  rate.  Revenue and  expense  amounts are
translated  at  monthly  average  exchange  rates.  The  resulting   translation
adjustment  is recorded as a separate component of shareholders' equity. Foreign
currency transaction gains and  losses are included  in earnings when  incurred.
Such foreign currency transaction gains and losses were not material for each of
the three years in the period ended March 31, 1996.
 
    CASH AND CASH EQUIVALENTS
 
    Cash  and cash equivalents  includes all highly  liquid investments, such as
money-market accounts and short-term discount  notes, with an original  maturity
of three months or less.
 
    PRINCIPLES OF CONSOLIDATION
 
    The  consolidated financial statements  include the accounts  of the Company
and its wholly owned subsidiaries. All significant intercompany transactions and
balances have been eliminated.
 
    DIRECTORS' FEES
 
    During the year  ended March  31, 1995,  the Company  adopted the  Directors
Common  Share Plan ("Directors'  Plan") whereby certain  non-employee members of
the Board  of  Directors ("Directors")  may  receive all  or  a portion  of  the
Directors'  fees in the form of Company common stock in lieu of cash. During the
years ended March  31, 1995 and  1996, 5,433  and 4,959 shares  of common  stock
valued  at $37 and  $31, respectively, were  issued to such  Directors under the
Directors' Plan.
 
3.  OFFICE CONSOLIDATION AND RELOCATION
    In June  1995, the  Company decided  to consolidate  the operations  of  its
Madison, Wisconsin, facility into its St. Louis, Missouri, headquarters. Charges
of    $1,000,   $58   and    $322   were   recorded    in   the   first,   third
 
                                      F-10
<PAGE>
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
       (IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS) -- (CONTINUED)
 
3.  OFFICE CONSOLIDATION AND RELOCATION (CONTINUED)
and fourth quarters, respectively,  of the fiscal year  ended March 31, 1996  to
provide  for the costs of the consolidation of facilities, settlement of related
employee claims and the relocation of certain employees and equipment. The major
components of the combined charges are as follows:
 
<TABLE>
<S>                                                                   <C>
Lease buyout and asset write-off, net...............................  $     680
Employee severance and related costs................................        171
Employee arbitration settlement and related costs...................        208
Employee relocation.................................................        112
Office move and other related expenses..............................        209
                                                                      ---------
                                                                      $   1,380
                                                                      ---------
                                                                      ---------
</TABLE>
 
    All expenses associated  with the office  consolidation and relocation  were
recorded  during the fiscal  year ended March  31, 1996, and  no material future
costs are  expected.  With  the  exception  of  the  asset  write-offs  totaling
approximately $90, all costs resulted in cash payments.
 
4.  RESTRUCTURING OF OPERATIONS
    During  the fourth  quarter of  the fiscal  year ended  March 31,  1995, the
Company initiated various activities to  restructure its operations in order  to
reduce its cost structure and remain competitive.
 
    Restructuring  activities resulted in  net charges of  $3,426 which included
$2,801 related to  the write-off  of capitalized software  costs, inventory  and
intangible   assets   associated  with   discontinued  product   lines,  certain
maintenance contracts and intangible assets associated with the CPS  acquisition
and  $625 for severance and related benefit costs associated with changes in the
Company's executive  management. With  the exception  of the  asset  write-offs,
these restructuring charges resulted in cash outlays.
 
    Accrued  restructuring costs totaling $292 were  paid during the fiscal year
ended March 31, 1996, and no additional costs were incurred or are expected.
 
5.  CONCENTRATION OF CREDIT RISK
    The Company  generates revenue  primarily through  sales to  the  healthcare
industry  located  throughout  the  United States.  Due  to  this concentration,
substantially all receivables  at March 31,  1995 and 1996  are from  healthcare
institutions  which may be similarly affected by changes in economic, regulatory
or other conditions.
 
    The Company  performs  ongoing  credit  evaluations  of  its  customers  and
generally  does  not  require  collateral. The  Company  maintains  reserves for
potential  credit  losses  and  such   losses  have  been  within   management's
expectations.
 
    The  Company  invests  its  excess cash  in  deposits  with  major financial
institutions, in U.S. government  agency securities and  in commercial paper  of
companies  with strong credit ratings.  Generally, the investments mature within
90 days  and,  therefore,  are subject  to  little  risk. The  Company  has  not
experienced losses related to these investments.
 
6.  INVENTORIES
    Inventories consist of the following:
 
   
<TABLE>
<CAPTION>
                                                                           MARCH 31,         JUNE 30,
                                                                      --------------------  -----------
                                                                        1995       1996        1996
                                                                      ---------  ---------  -----------
<S>                                                                   <C>        <C>        <C>
Hardware and third party software...................................  $     286  $     322   $     344
Field service equipment.............................................        248        215         215
                                                                      ---------  ---------       -----
                                                                      $     534  $     537   $     559
                                                                      ---------  ---------       -----
                                                                      ---------  ---------       -----
</TABLE>
    
 
                                      F-11
<PAGE>
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
       (IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS) -- (CONTINUED)
 
7.  DEBT
    Long-term  debt consists of  bank notes payable  with interest rates ranging
from 8.09% to 8.75% due through March 2000. Long-term debt at March 31, 1995 and
1996, was $660 and $593, respectively.
 
    As of March  31, 1996, the  Company had a  line of credit  agreement with  a
bank.  The line of credit allows the Company to borrow up to $1,000 through July
31, 1996, with  interest at the  bank's prime  rate (8.25% at  March 31,  1996).
There  were  no borrowings  outstanding under  the line  of credit  agreement in
effect at March 31, 1996.
 
    The line  of credit  and the  notes  payable are  secured by  the  Company's
accounts  receivable, inventory,  equipment and  general intangible  assets. The
respective agreements require that certain minimum net worth and leverage  ratio
requirements  be maintained by  the Company. The Company  was in compliance with
these requirements at March 31, 1996.
 
    The aggregate maturities of long-term debt are as follows:
 
<TABLE>
<CAPTION>
                                                                          YEAR ENDED
                                                                           MARCH 31,
                                                                         -------------
<S>                                                                      <C>
1997...................................................................    $     143
1998...................................................................          359
1999...................................................................           54
2000...................................................................           37
                                                                               -----
                                                                           $     593
                                                                               -----
                                                                               -----
</TABLE>
 
8.  INCOME TAXES
    The components of the provision (benefit) for income taxes are as follows:
 
<TABLE>
<CAPTION>
                                                                    YEAR ENDED MARCH 31,
                                                               -------------------------------
                                                                 1994       1995       1996
                                                               ---------  ---------  ---------
<S>                                                            <C>        <C>        <C>
Current:
Federal......................................................  $     164  $    (620) $     341
State........................................................         53       (159)        62
                                                               ---------  ---------  ---------
                                                                     217       (779)       403
                                                               ---------  ---------  ---------
Deferred:
Federal......................................................        497       (106)       418
State........................................................         94          8         80
                                                               ---------  ---------  ---------
                                                                     591        (98)       498
                                                               ---------  ---------  ---------
                                                               $     808  $    (877) $     901
                                                               ---------  ---------  ---------
                                                               ---------  ---------  ---------
</TABLE>
 
    The provision (benefit) for  income taxes differs  from the amount  computed
using the statutory federal income tax rate (34%) as follows:
 
<TABLE>
<CAPTION>
                                                                    YEAR ENDED MARCH 31,
                                                               -------------------------------
                                                                 1994       1995       1996
                                                               ---------  ---------  ---------
<S>                                                            <C>        <C>        <C>
Income tax provision (benefit) at the statutory rate.........  $     730  $    (919) $     787
Increases (decreases):
State income taxes, net......................................         97       (108)        94
Write-off of CPS acquisition costs...........................         --         70         --
Other, net...................................................        (19)        80         20
                                                               ---------  ---------  ---------
                                                               $     808  $    (877) $     901
                                                               ---------  ---------  ---------
                                                               ---------  ---------  ---------
</TABLE>
 
                                      F-12
<PAGE>
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
       (IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS) -- (CONTINUED)
 
8.  INCOME TAXES (CONTINUED)
    Deferred  tax assets  and liabilities  at March  31, 1995  and 1996,  are as
follows:
 
<TABLE>
<CAPTION>
                                                                                 MARCH 31,
                                                                            --------------------
                                                                              1995       1996
                                                                            ---------  ---------
<S>                                                                         <C>        <C>
Current deferred tax asset:
Accrued liabilities.......................................................  $      58  $      29
Allowance for doubtful accounts...........................................         56         68
Other, net................................................................         45        (14)
                                                                            ---------        ---
Total current deferred tax asset..........................................  $     159  $      83
                                                                            ---------        ---
                                                                            ---------        ---
</TABLE>
 
<TABLE>
<CAPTION>
                                                                             MARCH 31,
                                                                        --------------------
                                                                          1995       1996
                                                                        ---------  ---------
<S>                                                                     <C>        <C>
Long-term deferred tax liability:
  Capitalized software development costs..............................  $   1,523  $   1,952
  Depreciation........................................................        (33)       (29)
  State taxes.........................................................        (69)       (97)
  Tax credit carry forward............................................        (90)       (90)
  Other, net..........................................................        (77)       (60)
                                                                        ---------  ---------
Total deferred tax liability..........................................  $   1,254  $   1,676
                                                                        ---------  ---------
                                                                        ---------  ---------
</TABLE>
 
9.  STOCK OPTIONS AND WARRANTS
    On April 20,  1992, the  board of  directors and  shareholders approved  the
adoption of the 1992 Employee Incentive Stock Option Plan which provides for the
issuance  of up  to 148,347  stock options  to executive  officers or  other key
employees of the Company.
 
    On October 13, 1993, the board of directors adopted an amendment to the 1992
Employee Incentive Stock Option Plan which increased the number of stock options
available for  issuance to  executive officers  or other  key employees  of  the
Company by 200,000.
 
    The Company's incentive stock option plan allows participation, with certain
restrictions,  by  all full-time  employees with  one  year of  service. Options
granted allow employees  to purchase  shares of  the Company's  common stock  at
prices  not less  than the fair  market value  of the stock  at the  date of the
grant. Options which have been granted under the plan are exercisable during the
employment of the grantee  or at specified  time intervals. Outstanding  options
expire between 1995 and 2005.
 
                                      F-13
<PAGE>
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
       (IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS) -- (CONTINUED)
 
9.  STOCK OPTIONS AND WARRANTS (CONTINUED)
    Stock option transactions (number of shares) are summarized below:
 
<TABLE>
<CAPTION>
                                                                               YEAR ENDED MARCH 31,
                                                                         --------------------------------
                                                                           1994       1995        1996
                                                                         ---------  ---------  ----------
<S>                                                                      <C>        <C>        <C>
Shares under option, beginning of period...............................    225,023    291,626     255,292
Stock options granted at an option price of $4.50......................         --         --      56,500
Stock options granted at an option price of $6.00......................    113,600         --          --
Stock options granted at an option price of $6.88......................         --     48,000          --
Stock options forfeited................................................    (24,333)   (47,335)   (131,164)
Non-qualified stock options granted at an option price of $5.00........         --         --     150,000
Non-qualified stock options granted at an option price of $6.00........     16,400         --          --
Non-qualified stock options granted at an option price of $7.19........         --     30,333          --
Stock options exercised at $1.04.......................................    (39,064)   (57,332)    (13,965)
Stock options exercised at $6.00.......................................         --    (10,000)    (10,000)
Stock options exercised at $8.51.......................................         --         --      (7,166)
                                                                         ---------  ---------  ----------
Shares under option, end of period.....................................    291,626    255,292     299,497
                                                                         ---------  ---------  ----------
                                                                         ---------  ---------  ----------
</TABLE>
 
    Paid-in  capital is  credited with  proceeds received  in excess  of the par
value of shares  issued under  the stock  option plan.  No charges  are made  to
income  in accounting  for this plan  due to  the options being  granted with an
exercise price at or  above the fair value  of the common stock  on the date  of
grant.
 
   
    At  March 31, 1996, 234,997 options outstanding were exercisable. During the
years  ended  March  31,  1997  and  1998,  an  additional  60,500  and   4,000,
respectively,  options outstanding  will become exercisable.  Options on 202,017
shares were available for grant under  the 1992 Employee Incentive Stock  Option
Plan at March 31, 1996.
    
 
    NEW ACCOUNTING STANDARDS
 
    In  October 1995, the Financial  Accounting Standards Board issued Statement
of  Financial  Accounting   Standards  No.  123   "Accounting  for   Stock-Based
Compensation"  ("FAS 123") which addresses accounting for stock option, purchase
and award plans. FAS 123 specifies that companies utilize either the "fair value
based method" or the  "intrinsic value based method"  for valuing stock  options
granted.  The Company will adopt FAS 123  during the year ending March 31, 1997,
and expects to  utilize the  "intrinsic value  based method"  for valuing  stock
options granted. The Company anticipates that when adopted, FAS 123 will have no
material  effect on its consolidated  financial position or consolidated results
of operation.
 
10. PROFIT AND SAVINGS INCENTIVE PLANS
    CITATION  maintains  a   Retirement  Savings   Plan  for   the  benefit   of
substantially  all CITATION employees. Employee  contributions may range from 1%
to 15% of compensation,  and CITATION matches a  discretionary percentage of  an
employee's  contribution. The match will be based on the employee's contribution
up to 6% of the employee's compensation.
 
    For the plan year ended December 31, 1995, the matching contribution was 25%
of such contributions, and was paid in the form of cash the first three quarters
of the year and in the form of  Company stock for the fourth quarter. It is  the
Company's current intention to continue to make the matching contribution in the
form  of Company stock.  Employees are 100% vested  as to employee contributions
and are  vested as  to  employer contributions  at the  rate  of 20%  per  year,
beginning in the second year of service.
 
    For  the years  ended March  31, 1994, 1995  and 1996,  the Company recorded
expense of approximately $66, $82 and $66, respectively, relating to this plan.
 
                                      F-14
<PAGE>
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
       (IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS) -- (CONTINUED)
 
11. LEASES
    The Company leases its  office and warehouse  facilities and certain  office
equipment.  The lease terms are generally for  five to ten years. Rental expense
under operating leases for the  years ended March 31,  1994, 1995 and 1996,  was
approximately $578, $916 and $685, respectively.
 
    Future  minimum lease payments  under noncancelable operating  leases are as
follows:
 
<TABLE>
<CAPTION>
                                                                         YEAR ENDED
                                                                          MARCH 31,
                                                                         -----------
 
<S>                                                                      <C>
1997...................................................................   $     495
1998...................................................................         471
1999...................................................................         447
2000...................................................................         468
2001...................................................................         476
Thereafter.............................................................       1,546
                                                                         -----------
                                                                          $   3,903
                                                                         -----------
                                                                         -----------
</TABLE>
 
12. COMMITMENTS
    The Company has entered into employment agreements with two of its executive
officers. The agreements provide for  terms of employment through December  1997
and  March  1998, respectively,  and include  annual compensation,  bonuses, and
various other benefits.  The agreements  may be  terminated by  the Company  for
cause, as defined in the employment agreements. The agreements require severance
benefits for termination without cause.
 
    The Company from time to time is a party to certain lawsuits. Management and
legal  counsel do not  expect the outcome  of any litigation  to have a material
adverse effect on the Company's financial position or results of operations.  As
of the date hereof, the Company does not know of any pending lawsuits.
 
13. RELATED PARTY TRANSACTIONS
    During  the years  ended March  31, 1994,  1995 and  1996, the  Company paid
approximately $90, $180  and $113,  respectively, in fees  to consulting  firms,
certain executives of which are directors of the Company.
 
                                      F-15
<PAGE>
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
       (IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS) -- (CONTINUED)
 
14. SEGMENT INFORMATION
    Worldwide  operations data, as required by Statement of Financial Accounting
Standards No. 14, "Financial Reporting  for Segments of a Business  Enterprise,"
are  listed below.  Profitability of  the Company's  operations by  location was
determined based  on ultimate  sales to  unaffiliated customers.  Total  Company
profit was included in the location of the entity transacting the final sale.
 
<TABLE>
<CAPTION>
                                                            NET
                                                         REVENUES,     EARNINGS
                                                        UNAFFILIATED  (LOSS) FROM  IDENTIFIABLE
                                                         CUSTOMERS    OPERATIONS      ASSETS
                                                        ------------  -----------  ------------
<S>                                                     <C>           <C>          <C>
For years ended March 31,
1994
  United States.......................................   $   20,831    $   2,324    $   17,777
  United Kingdom......................................          699         (331)        1,342
                                                        ------------  -----------  ------------
                                                         $   21,530    $   1,993    $   19,119
                                                        ------------  -----------  ------------
                                                        ------------  -----------  ------------
1995
  United States.......................................   $   21,963    $  (1,383)   $   15,790
  United Kingdom......................................        1,402       (1,421)        3,100
                                                        ------------  -----------  ------------
                                                         $   23,365    $  (2,804)   $   18,890
                                                        ------------  -----------  ------------
                                                        ------------  -----------  ------------
1996
  United States.......................................   $   21,983    $   2,849    $   16,749
  United Kingdom......................................        3,068         (631)        4,508
                                                        ------------  -----------  ------------
                                                         $   25,051    $   2,218    $   21,257
                                                        ------------  -----------  ------------
                                                        ------------  -----------  ------------
</TABLE>
 
15. QUARTERLY FINANCIAL DATA (UNAUDITED)
 
<TABLE>
<CAPTION>
                                                                                                    EARNINGS (LOSS)
                            NET SALES            GROSS PROFIT          NET INCOME (LOSS)               PER SHARE
                       --------------------  --------------------  --------------------------  --------------------------
                         1995       1996       1995       1996         1995          1996          1995          1996
                       ---------  ---------  ---------  ---------  ------------  ------------  ------------  ------------
<S>                    <C>        <C>        <C>        <C>        <C>           <C>           <C>           <C>
1st quarter..........  $   5,717  $   5,635  $   2,968  $   3,019  $     215     $    (197)(2) $     .06     $    (.05)(2)
2nd quarter..........      6,835      4,644      3,836      2,256        586            20           .16           .01
3rd quarter..........      5,352      6,457      2,635      3,852       (182)          821(2)       (.05)          .22(2)
4th quarter..........      5,461      8,315      2,056      4,854     (2,444)(1)       768(2)       (.66)(1)       .20(2)
                       ---------  ---------  ---------  ---------  ------------     ------         -----         -----
  Total..............  $  23,365  $  25,051  $  11,495  $  13,981  $  (1,825)    $   1,412     $    (.49)    $     .38(3)
                       ---------  ---------  ---------  ---------  ------------     ------         -----         -----
                       ---------  ---------  ---------  ---------  ------------     ------         -----         -----
</TABLE>
 
- ------------
(1)  See Note 4 regarding  restructuring of operations in  the fourth quarter of
    the fiscal year ended March 31, 1995.
 
(2) See Note 3 regarding office  consolidation and relocation during the  fiscal
    year ended March 31, 1996.
 
(3)  The annual  earnings per  share amount  does not  agree to  the sum  of the
    quarters as a result of changes in the market prices of the Company's common
    stock and the application of the treasury stock method.
 
   
16. SUBSEQUENT EVENT
    
   
    On July 15, 1996, Frank L. Poggio resigned from the position of President of
the Company, thereby terminating his employment  from the Company. On that  date
he  entered into  a consulting agreement  with the Company  to provide specified
services for one year. Mr. Poggio remains a director of the Company.
    
 
                                      F-16
<PAGE>
[A GRAPHIC DEPICTION OF AN ANNOTATED SAMPLE SCREEN, DESCRIBING CERTAIN FEATURES
    OF THE COMPANY'S COMMON USER REGISTRATION ENTRY SYSTEM SOFTWARE PRODUCT]
<PAGE>
- -------------------------------------------
                                     -------------------------------------------
- -------------------------------------------
                                     -------------------------------------------
 
    NO  DEALER,  SALESPERSON OR  OTHER PERSON  HAS BEEN  AUTHORIZED TO  GIVE ANY
INFORMATION OR  TO MAKE  ANY REPRESENTATIONS  IN CONNECTION  WITH THIS  OFFERING
OTHER  THAN THOSE  CONTAINED IN  THIS PROSPECTUS,  AND, IF  GIVEN OR  MADE, SUCH
INFORMATION OR REPRESENTATIONS MUST NOT BE RELIED UPON AS HAVING BEEN AUTHORIZED
BY THE COMPANY, ANY  UNDERWRITER OR ANY OTHER  PERSON. THIS PROSPECTUS DOES  NOT
CONSTITUTE  AN  OFFER  TO  SELL, OR  A  SOLICITATION  OF AN  OFFER  TO  BUY, ANY
SECURITIES OTHER THAN  THE SHARES OF  COMMON STOCK  TO WHICH IT  RELATES, OR  AN
OFFER  TO, OR A SOLICITATION OF ANY  PERSON IN ANY JURISDICTION WHERE SUCH OFFER
OR SOLICITATION WOULD BE UNLAWFUL. NEITHER  THE DELIVERY OF THIS PROSPECTUS  NOR
ANY  SALE MADE HEREUNDER SHALL, UNDER  ANY CIRCUMSTANCES, CREATE ANY IMPLICATION
THAT THERE HAS  BEEN NO  CHANGE IN  THE AFFAIRS OF  THE COMPANY  SINCE THE  DATE
HEREOF  OR  THAT THE  INFORMATION  CONTAINED HEREIN  IS  CORRECT AS  OF  ANY DAY
SUBSEQUENT TO THE DATE HEREOF.
 
                              -------------------
 
                               TABLE OF CONTENTS
 
   
<TABLE>
<CAPTION>
                                                    PAGE
                                                    -----
<S>                                              <C>
Prospectus Summary.............................           3
Risk Factors...................................           6
The Company....................................          10
Use of Proceeds................................          10
Dividend Policy................................          10
Price Range of Common Stock....................          10
Capitalization.................................          11
Selected Consolidated Financial Data...........          12
Management's Discussion and Analysis of
 Financial Condition and Results of
 Operations....................................          13
Business.......................................          22
Management.....................................          30
Principal and Selling Shareholders.............          32
Description of Capital Stock...................          33
Shares Eligible for Future Sale................          36
Company Director and Employee Offering.........          36
Underwriting...................................          38
Legal Matters..................................          39
Experts........................................          39
Additional Information.........................          39
Incorporation of Certain Documents by
 Reference.....................................          40
Index to Consolidated Financial Statements.....         F-1
</TABLE>
    
 
                                2,732,311 SHARES
 
                                     [LOGO]
 
                                  COMMON STOCK
 
                                ---------------
 
                                   PROSPECTUS
                                       , 1996
 
                                ---------------
 
                             VOLPE, WELTY & COMPANY
 
                           JEFFERIES & COMPANY, INC.
 
                             PUNK, ZIEGEL & KNOELL
 
- -------------------------------------------
                                     -------------------------------------------
- -------------------------------------------
                                     -------------------------------------------
<PAGE>
                                    PART II
                     INFORMATION NOT REQUIRED IN PROSPECTUS
 
ITEM 14.  OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION
 
    The  following is an itemized list of  the estimated expenses to be incurred
in connection with the offering of the securities being offered hereunder  other
than underwriting discounts and commissions.
 
<TABLE>
<CAPTION>
Registration Fee..........................................................  $  18,000
<S>                                                                         <C>
"Blue Sky" Registration Fees..............................................     10,000
NASD Supplemental Application Filing Fee..................................     18,000
Printing and Engraving Expenses...........................................    150,000
Legal Fees and Expenses...................................................    200,000
Accountants' Fees and Expenses............................................     35,000
Miscellaneous.............................................................    119,000
                                                                            ---------
  Total...................................................................  $ 550,000
                                                                            ---------
                                                                            ---------
</TABLE>
 
ITEM 15.  INDEMNIFICATION OF DIRECTORS AND OFFICERS
 
    (a)  The Missouri  General and  Business Corporations  Law (Section 351.355)
gives Missouri corporations broad powers  to indemnify their present and  former
directors  and officers  and those  of affiliated  corporations against expenses
incurred in the defense of any lawsuit to which they are made parties by  reason
of  being  or  having been  such  directors  or officers,  subject  to specified
conditions and exclusions, gives a director or officer who successfully  defends
an  action the right to be so  indemnified, and authorizes the registrant to buy
directors' and  officers'  liability  insurance.  Such  indemnification  is  not
exclusive  of any other rights to which  those indemnified may be entitled under
any articles  of  incorporation, by-laws,  agreement,  vote of  shareholders  or
disinterested directors or otherwise.
 
    (b)  Article XI of the Articles  of Incorporation of the registrant permits,
and Article VII of the By-laws of the registrant provides for indemnification of
directors and officers, and  permits the Board of  Directors to grant  employees
and agents indemnification, to the fullest extent permitted by law.
 
    (c)  Reference is made to Section 11 of the Underwriting Agreement (the form
of which is included as Exhibit 1 to this Registration Statement) for provisions
regarding the indemnification under certain circumstances of the registrant, its
directors and certain of its officers by the Underwriters.
 
                                      II-1
<PAGE>
ITEM 16.  EXHIBITS
 
    (a) All financial statements, schedules and historical financial information
have been omitted as they are not applicable.
 
<TABLE>
<C>        <C>        <S>
   (b)          *1.1  Form of Underwriting Agreement
                 4.1  Specimen Common Stock Certificate; incorporated by reference to the
                      corresponding Exhibit to the registrant's Registration Statement on
                      Form S-1, Registration No. 33-48332
                 4.2  Restated Articles of Incorporation of the registrant; incorporated by
                      reference to the corresponding Exhibit to the registrant's
                      Registration Statement on Form S-1, Registration No. 33-48332
                 4.3  Restated By-laws of the registrant; incorporated by reference to the
                      corresponding Exhibit to the registrant's Registration Statement on
                      Form S-1 Registration No. 33-48332
                *5.1  Opinion of Mayer, Brown & Platt with respect to legality
                10.1  Registration Rights Agreement, dated May 29, 1992, between the
                      registrant and Capital for Business, Inc.; incorporated by reference
                      to the corresponding Exhibit to the registrant's Registration
                      Statement on Form S-1, Registration No. 33-48332
                10.2  Form of Amendment to Registration Rights Agreement, dated October 23
                      1992, between the registrant and Capital for Business, Inc.;
                      incorporated by reference to the corresponding Exhibit to the
                      registrant's Quarterly Report on Form 10-Q for the quarter ended
                      September 30, 1992
                10.3  First Amended Incentive Stock Option Plan; incorporated by reference
                      to the corresponding Exhibit to the registrant's Registration
                      Statement on Form S-1, registration No. 33-48332
                10.4  Resolution Amending the First Amended Incentive Stock Option Plan;
                      incorporated by reference to the corresponding Exhibit to the
                      registrant's Registration Statement on Form S-1, Registration No.
                      33-48332
                10.5  Amendment to First Amended Incentive Stock Option Plan; incorporated
                      by reference to the corresponding Exhibit to the registrant's
                      Registration Statement on Form S-1, Registration No. 33-48332
                10.6  1992 Employee Incentive Stock Option Plan; incorporated by reference
                      to the corresponding Exhibit to the registrant's Registration
                      Statement on Form S-1, Registration No. 33-48332
                10.7  Non-competition/Non-solicitation Agreement, dated as of December 11,
                      1992, among the registrant, Health Micro Data Systems, Inc., and Frank
                      L. Poggio; incorporated by reference to the corresponding Exhibit to
                      the registrant's Form 10-K for the fiscal year ended March 31, 1993
                10.8  Employment Agreement, dated December 11, 1992, among Health Micro Data
                      Systems, Inc., the registrant, and Frank L. Poggio; incorporated by
                      reference to the corresponding Exhibit to the registrant's Form 10-K
                      for the fiscal year ended March 31, 1993
                10.9  Agreement, dated March 16, 1992, between the registrant and William H.
                      J. Seabrook; incorporated by reference to the corresponding Exhibit to
                      the registrant's Form 10-K for the fiscal year ended March 31, 1993
</TABLE>
 
                                      II-2
<PAGE>
   
<TABLE>
<C>        <C>        <S>
               10.10  Agreement, dated to be effective April 1, 1993, between the registrant
                      and William H. J. Seabrook; incorporated by reference to the
                      corresponding Exhibit to the registrant's Form 10-K for the fiscal
                      year ended March 31, 1993
               10.11  Software Systems Program Product License, dated October 14, 1992,
                      between Health Micro Data Systems, Inc., and Presbyterian Healthcare
                      Services; incorporated by reference to the corresponding Exhibit to
                      the registrant's Form 10-K for the fiscal year ended March 31, 1993
               10.12  Line of Credit Note and General Loan and Security Agreement, dated
                      January 9, 1995, between the registrant and Commerce Bank of St.
                      Louis; incorporated by reference to the corresponding Exhibit to the
                      registrant's 10-KSB for the fiscal year ended March 31, 1996
               10.13  Amendment to Line of Credit and General Loan and Security Agreement,
                      dated October 2, 1995, between the registrant and Commerce Bank of St.
                      Louis; incorporated by reference to the registrant's 10-KSB for the
                      fiscal year ended March 31, 1996
               10.14  Employment Agreement, dated July 25, 1995, among the registrant and J.
                      Robert Copper; incorporated by reference to the corresponding Exhibit
                      to the registrant's Form 10-KSB for the fiscal year ended March 31,
                      1996
               10.15  Agreement, dated January 15, 1996, between the registrant and William
                      H.J. Seabrook; incorporated by reference to the corresponding Exhibit
                      to the registrant's Form 10-KSB for the fiscal year ended March 31,
                      1996
              *10.16  Agreement dated July 15, 1996 between the Company and Frank L. Poggio
               *23.1  Consent of Mayer, Brown & Platt (included in its opinion filed as
                      Exhibit 5.1)
               *23.2  Consent of Price Waterhouse LLP
              **24.1  Powers of Attorney
</TABLE>
    
 
- ---------
   
 * Filed herewith.
    
** Previously filed.
 
ITEM 17.  UNDERTAKINGS
 
    (a) Insofar as indemnification for liabilities arising under the  Securities
Act  of 1933, as amended (the "Securities  Act"), may be permitted to directors,
officers and controlling persons  of the registrant  pursuant to the  provisions
described  under Item  15 above, or  otherwise, the registrant  has been advised
that  in  the   opinion  of   the  Securities  and   Exchange  Commission   such
indemnification is against public policy as expressed in the Securities Act, and
is,  therefore, unenforceable.  In the  event that  a claim  for indemnification
against such liabilities (other than the  payment by the registrant of  expenses
incurred  or paid by a director, officer or controlling person of the registrant
in the successful defense of any action, suit or proceeding) is asserted by such
director, officer or controlling person in connection with the securities  being
registered, the registrant will, unless in the opinion of its counsel the matter
has  been settled  by controlling  precedent, submit  to a  court of appropriate
jurisdiction the question whether such  indemnification by it is against  public
policy  as expressed in such  Securities Act, and will  be governed by the final
adjudication of such issue.
 
    (b) For determining any liability  under the Securities Act, the  registrant
shall treat the information omitted from the form of prospectus filed as part of
this  Registration Statement in reliance upon Rule 430A under the Securities Act
and contained  in  a form  of  prospectus filed  by  the registrant  under  Rule
424(b)(1),  or  (4),  or  497(h)  under  the  Securities  Act  as  part  of this
Registration Statement as of the time the Commission declared it effective.
 
    (c) For determining any liability  under the Securities Act, the  registrant
shall  treat each post-effective amendment that contains a form of prospectus as
a new registration statement for the  Common Stock offered in this  Registration
Statement,  and that offering  of the Common  Stock at that  time as the initial
BONA FIDE offering.
 
                                      II-3
<PAGE>
                                   SIGNATURES
 
   
    Pursuant  to the requirements of the  Securities Act of 1933, the registrant
certifies that  it has  reasonable grounds  to  believe that  it meets  all  the
requirements  for filing on Form S-2 and has duly caused this Amendment No. 2 to
Registration Statement to be signed on its behalf by the undersigned,  thereunto
duly  authorized, in  the City  of Chesterfield,  Missouri, on  the 28th  day of
August, 1996.
    
 
                                          CITATION COMPUTER SYSTEMS, INC.
 
                                          By:        /S/ RICHARD D. NEECE
 
                                             -----------------------------------
                                              Name: Richard D. Neece
                                              Title:Executive Vice President and
                                                  Chief Financial Officer
 
    Pursuant  to  the  requirements  of   the  Securities  Act  of  1933,   this
Registration  Statement  has  been  signed  by  the  following  persons  in  the
capacities and on the dates indicated.
 
   
<TABLE>
<C>                                                     <S>                                    <C>
                         NAME                                           TITLE                         DATE
- ------------------------------------------------------  -------------------------------------  ------------------
 
                                     *
     -------------------------------------------        Chief Executive Officer;                August 28, 1996
                   J. Robert Copper                      Director
 
                                     *                  Executive Vice President and Chief
     -------------------------------------------         Financial Officer (Principal           August 28, 1996
                   Richard D. Neece                      Financial and Accounting Officer)
 
                                     *
     -------------------------------------------        Director                                August 28, 1996
                    Fred L. Brown
 
                                     *
     -------------------------------------------        Director                                August 28, 1996
                  James F. O'Donnell
 
                                     *
     -------------------------------------------        Director                                August 28, 1996
                   David T. Pieroni
 
                                     *
     -------------------------------------------        Director                                August 28, 1996
                   Frank L. Poggio
 
                                     *
     -------------------------------------------        Director                                August 28, 1996
                William H.J. Seabrook
 
*Signature by Richard D. Neece as Attorney-in-Fact
 under Power of Attorney.
 
          By:           /S/ RICHARD D. NEECE
         ------------------------------------
           Name:          Richard D. Neece
</TABLE>
    
 
                                      II-4
<PAGE>
                                 EXHIBIT INDEX
 
   
<TABLE>
<CAPTION>
 EXHIBIT                                                                                                SEQUENTIAL
   NO.                                      DESCRIPTION OF EXHIBIT                                      PAGE NUMBER
- ---------  -----------------------------------------------------------------------------------------  ---------------
<C>        <S>                                                                                        <C>
      1.1  Form of Underwriting Agreement...........................................................
      5.1  Opinion of Mayer, Brown & Platt with respect to legality.................................
    10.16  Agreement dated July 15, 1996 between the Company and Frank L. Poggio
     23.1  Consent of Mayer, Brown & Platt (included in its opinion filed as Exhibit 5.1)...........
     23.2  Consent of Price Waterhouse LLP..........................................................
</TABLE>
    

<PAGE>


                                                                     EXHIBIT 1.1

                                              8/29 DRAFT; SUBJECT TO NEGOTIATION

                               2,732,311 Shares(1)

                         CITATION COMPUTER SYSTEMS, INC.

                                  Common Stock

                             UNDERWRITING AGREEMENT

                                                              September __, 1996


Volpe, Welty & Company
Jefferies & Company, Inc.
Punk, Ziegel & Knoell
As Representatives of the several Underwriters
c/o Volpe, Welty & Company
One Maritime Plaza, 11th Floor
San Francisco, California 94111

Gentlemen and Ladies:

     Citation Computer Systems, Inc., a Missouri corporation (the "COMPANY"),
proposes to issue and sell 2,000,000 shares of its authorized but unissued
Common Stock, $0.10 par value (the "COMMON STOCK"), and the shareholders of the
Company named in Schedule II hereto (collectively, the "SELLING
SECURITYHOLDERS") propose to sell an aggregate of 732,311 shares of Common Stock
of the Company (the "FIRM SHARES").  The Company and the Selling Securityholders
propose to grant to the Underwriters (as defined below) an option to purchase up
to 409,847 additional shares of Common Stock (the "OPTIONAL SHARES" and, with
the Firm Shares, collectively, the "SHARES").  The Common Stock is more fully
described in the Registration Statement and the Prospectus hereinafter
mentioned.

     The Company and the Selling Securityholders severally hereby confirm the
agreements made with respect to the purchase of the shares by the several
underwriters, for whom you are acting, named in Schedule I hereto (collectively,
the "UNDERWRITERS," which term shall also include any underwriter purchasing
Stock pursuant to Section 3(b) hereof).  You represent and warrant that you have
been authorized by each of the other Underwriters to enter into this Agreement
on its behalf and to act for it in the manner herein provided.



- --------------------
(1)  Plus an option to purchase from the Company and the Selling Securityholders
up to 409,847 additional shares to cover over-allotments.

<PAGE>

     SECTION 1. REPRESENTATIONS AND WARRANTIES OF THE COMPANY. The Company
hereby represents and warrants to the several Underwriters as of the date hereof
and as of each Closing Date (as defined below) that:

     a.   The Company has filed with the Securities and Exchange Commission (the
"COMMISSION") a registration statement on Form S-2 (No. 333-08195), including
the related preliminary prospectus, for the registration under the Securities
Act of 1933, as amended (the "SECURITIES ACT") of the Shares.  Copies of such
registration statement and of each amendment thereto, if any, including the
related preliminary prospectus (meeting the requirements of Rule 430A of the
rules and regulations of the Commission promulgated under the Securities Act
(the "RULES AND REGULATIONS")) heretofore filed by the Company with the
Commission have been delivered to you.

     The term Registration Statement as used in this agreement shall mean such
registration statement, including all documents incorporated by reference
therein, all exhibits and financial statements, all information omitted
therefrom in reliance upon Rule 430A and contained in the Prospectus referred to
below, in the form in which it became effective, and any registration statement
filed pursuant to Rule 462(b) of the Rules and Regulations with respect to the
shares (a "RULE 462(b) REGISTRATION STATEMENT"), and, in the event of any
amendment thereto after the effective date of such registration statement (the
"EFFECTIVE DATE"), shall also mean (from and after the effectiveness of such
amendment) such registration statement as so amended (including any Rule 462(b)
Registration Statement).  The term Prospectus as used in this Agreement shall
mean the prospectus, including the documents incorporated by reference therein,
relating to the Shares first filed with the Commission pursuant to Rule 424(b)
and Rule 430A (or if no such filing is required, as included in the Registration
Statement) and, in the event of any supplement or amendment to such prospectus
after the Effective Date, shall also mean (from and after the filing with the
Commission of such supplement or the effectiveness of such amendment) such
prospectus as so supplemented or amended.  The term Preliminary Prospectus as
used in this Agreement shall mean each preliminary prospectus included in such
registration statement prior to the time it becomes effective.

     The Registration Statement has been declared effective under the Securities
Act, and no post-effective amendment to the Registration Statement has been
filed as of the date of this Agreement.  The Company has caused to be delivered
to you copies of each Preliminary Prospectus and has consented to the use of
such copies for the purposes permitted by the Securities Act.

     b.   Each of the Company and its subsidiaries have been duly incorporated
and is validly existing as a corporation in good standing under the laws of the
jurisdiction of its incorporation, has full corporate power and authority to own
or lease its properties and conduct its business as described in the
Registration Statement and the Prospectus and as being conducted, and is duly
qualified as a foreign corporation and in good standing in all jurisdictions in
which the character of the property owned or leased or the nature of the
business transacted by it makes qualification necessary (except where the
failure to be so qualified would not have a material adverse effect on the
business, properties, financial condition or results of operations of the
Company and its subsidiaries, taken as a whole (any such effect being referred
to as a "MATERIAL ADVERSE EFFECT")).


                                       -2-
<PAGE>


     c.   The Company does not own or control, directly or indirectly, any
corporation, association or other entity, other than the subsidiaries listed in
the Annual Report on Form 10-K for the Company's most recent fiscal year.  The
Company owns all of the outstanding capital stock of its subsidiaries free and
clear of all claims, liens, charges and encumbrances.  The Company and each of
its subsidiaries are in possession of and operating in substantial compliance
with all material authorizations, licenses, permits, consents, certificates and
orders material to the conduct of their respective businesses as described in
the Prospectus, all of which are valid and in full force and effect.

     d.   Since the respective dates as of which information is given in the
Registration Statement and the Prospectus, there has not been any materially
adverse change in the business, properties, financial condition or results of
operations of the Company and its subsidiaries, taken as a whole, whether or not
arising from transactions in the ordinary course of business, other than as set
forth in the Registration Statement and the Prospectus, and since such dates,
except in the ordinary course of business, neither the Company nor any of its
subsidiaries has entered into any material transaction not referred to in the
Registration Statement and the Prospectus.

     e.   The Registration Statement and the Prospectus comply, and on the
Closing Date (as hereinafter defined) and any later date on which Optional
Shares are to be purchased, the Prospectus will comply, in all material
respects, with the provisions of the Securities Act and the Securities Exchange
Act of 1934, as amended (the "EXCHANGE ACT") and the rules and regulations of
the Commission thereunder; on the Effective Date, the Registration Statement did
not contain any untrue statement of a material fact and did not omit to state
any material fact required to be stated therein or necessary in order to make
the statements therein not misleading; and, on the Effective Date the Prospectus
did not and, on the Closing Date and any later date on which Optional Shares are
to be purchased, will not contain any untrue statement of a material fact or
omit to state any material fact necessary in order to make the statements
therein, in the light of the circumstances under which they were made, not
misleading; PROVIDED, HOWEVER, that none of the representations and warranties
in this subparagraph 1.e shall apply to statements in, or omissions from, the
Registration Statement or the Prospectus made in reliance upon and in conformity
with information herein or otherwise furnished in writing to the Company by or
on behalf of the Underwriters for use in the Registration Statement or the
Prospectus.  Notwithstanding the foregoing, the Company makes no representation
with respect to information concerning the Selling Securityholders.

     f.   The Company has authorized and outstanding capital stock as set forth
under the heading "Capitalization" in the Prospectus.  The issued and
outstanding shares of Common Stock have been duly authorized and validly issued,
are fully paid and nonassessable, have been issued in compliance with all
federal and state securities laws, and were not issued in violation of or
subject to any preemptive rights or other rights to subscribe for or purchase
securities.  All issued and outstanding shares of capital stock of each
subsidiary of the Company have been duly authorized and validly issued and are,
fully paid and nonassessable.  Except as disclosed in or contemplated by the
Prospectus and the financial statements of the Company and the related notes
thereto included in the Prospectus, neither the Company nor any subsidiary has
any outstanding options to purchase, or any preemptive rights or other rights to
subscribe for or to purchase, any securities or obligations


                                       -3-
<PAGE>


convertible into, or any contracts or commitments to issue or sell, shares of
its capital stock or any such options, rights, convertible securities or
obligations.

     g.   The Shares are duly authorized, are (or, in the case of Shares to be
sold by the Company, will be, when issued and sold to the Underwriters as
provided herein) validly issued, fully paid and nonassessable and conform to the
description thereof in the Prospectus.  No further approval or authority of the
shareholders or the Board of Directors of the Company will be required for the
transfer and sale of the Shares to be sold by the Selling Securityholders or the
issuance and sale of the Shares to be sold by the Company as contemplated
herein.

     h.   The Shares to be sold by the Selling Securityholders are duly admitted
to trading on the Nasdaq National Market, and prior to the Closing Date, the
Shares to be issued and sold by the Company will be authorized for listing on
the Nasdaq National Market upon official notice of issuance.

     i.   The Shares to be sold by the Company will be sold free and clear of
any pledge, lien, security interest, encumbrance, claim or equitable interest,
and will conform to the description thereof contained in the Prospectus.  No
shareholder of the Company has any right which has not been waived, or complied
with, to require the Company to register the sale of any shares owned by such
stockholder under the Securities Act in the public offering contemplated by this
Agreement, and no other preemptive right, co-sale right, registration right,
right of first refusal or other similar right to subscribe for or purchase
securities of the Company exists with respect to the issuance and sale of the
Shares by the Company pursuant to this Agreement.

     j.   The Company has full corporate power and authority to enter into this
Agreement and perform the transactions contemplated hereby in all material
respects.  This Agreement has been duly authorized, executed and delivered by
the Company and constitutes a valid and binding obligation of the Company
enforceable in accordance with its terms, except as enforceability may be
limited by general equitable principles, bankruptcy, insolvency, reorganization,
moratorium laws affecting creditors' rights generally and except as to those
provisions relating to indemnity or contribution for liabilities arising under
federal and state securities laws.  The making and performance of this Agreement
by the Company and the consummation of the transactions contemplated hereby (1)
will not violate any provisions of the Articles of Incorporation, Bylaws or
other organizational documents of the Company or any of its subsidiaries, and
(2) will not conflict with, result in a material breach or violation of, or
constitute, either by itself or upon notice or the passage of time or both, a
material default under (A) any agreement, mortgage, deed of trust, lease,
franchise, license, indenture, permit or other instrument to which the Company
or any of its subsidiaries is a party or by which the Company or any of its
subsidiaries or any of their respective properties may be bound or affected, or
(B) any statute or any authorization, judgment, decree, order, rule or
regulation of any court or any regulatory body, administrative agency or other
governmental body applicable to the Company or any of its subsidiaries or any of
their respective properties.  No consent, approval, authorization or other order
of any court, regulatory body, administrative agency or other governmental body
that has not already been obtained is required for the execution and delivery of
this Agreement or the consummation of the transactions contemplated by this
Agreement, except for compliance with the


                                       -4-
<PAGE>


Securities Act, the Blue Sky laws applicable to the public offering of the
Common Shares by the several Underwriters and the clearance of such offering
with the National Association of Securities Dealers, Inc. ("NASD").

     k.   The consolidated financial statements and schedules of the Company and
the related notes thereto included in the Registration Statement and the
Prospectus present fairly on a consolidated basis the financial position of the
Company and its subsidiaries as of the respective dates of such financial
statements and schedules, and the results of operations and cash flows of the
Company and its subsidiaries for the respective periods covered thereby.  Such
statements, schedules and related notes have been prepared in accordance with
generally accepted accounting principles applied on a consistent basis
throughout the periods specified, as certified by the independent accountants
named in subsection 10.f.  No other financial statements or schedules are
required to be included in the Registration Statement.  The selected financial
data set forth in the Prospectus under the captions "Capitalization" and
"Selected Consolidated Financial Information" fairly present the information set
forth therein on the basis stated in the Registration Statement.

     l.   The Company maintains a system of internal accounting controls
sufficient to provide reasonable assurances that (1) transactions are executed
in accordance with management's general or specific authorizations, (2)
transactions are recorded as necessary to permit preparation of financial
statements in conformity with generally accepted accounting principles and to
maintain accountability for assets, (3) access to assets is permitted only in
accordance with management's general or specific authorization, and (4) the
recorded accountability for assets is compared with existing assets at
reasonable intervals and appropriate action is taken with respect to any
differences.  The representations and warranties given by the Company and its
officers to its independent public accountants for the purpose of supporting the
letters referred to in Section 10.f are true and correct.

     m.   Neither the Company nor any of its subsidiaries is (1) in violation or
default of any provision of its Articles of Incorporation, Bylaws or other
organizational documents, or (2) in a material breach of or default with respect
to any provision of any agreement, judgment, decree, order, mortgage, deed of
trust, lease, franchise, license, indenture, permit or other instrument to which
it is a party or by which it or any of its properties are bound; and to the
Company's knowledge (as used in this Agreement, the knowledge of the Company
shall mean the actual knowledge of the current executive officers of the
Company, as such officers are identified in the section titled "Management" in
the Prospectus), there does not exist any state of facts which, with notice or
lapse of time or both, would constitute such a breach or default on the part of
the Company and its subsidiaries, taken as a whole.

     n.   There are no contracts or other documents required to be described in
the Registration Statement or to be filed as exhibits to the Registration
Statement by the Securities Act or by the Rules and Regulations which have not
been described or filed as required.  The contracts so described in the
Prospectus are in full force and effect on the date hereof.

     o.   Except as disclosed in the Prospectus, there are no legal or
governmental actions, suits or proceedings pending or, to the Company's
knowledge, threatened to which the Company or any


                                       -5-
<PAGE>


of its subsidiaries is or is threatened to be made a party or of which property
owned or leased by the Company or any of its subsidiaries is or is threatened to
be made the subject, which actions, suits or proceedings could, individually or
in the aggregate, prevent or adversely affect the transactions contemplated by
this Agreement or result in a Material Adverse Effect; and no labor disturbance
by the employees of the Company or any of its subsidiaries exists or is imminent
which could give rise to a Material Adverse Effect. Neither the Company nor any
of its subsidiaries is a party or subject to the provisions of any material
injunction, judgment, decree or order of any court, regulatory body,
administrative agency or other governmental body.  Except as disclosed in the
Prospectus, there are no material legal or governmental actions, suits or
proceedings pending or, to the Company's and the Selling Securityholders'
knowledge, threatened against any executive officers or directors of the
Company.

     p.   The Company or the applicable subsidiary has good and marketable title
to all the properties and assets reflected as owned in the financial statements
hereinabove described (or elsewhere in the Prospectus), subject to no lien,
mortgage, pledge, charge or encumbrance of any kind except (1) those, if any,
reflected in such financial statements (or elsewhere in the Prospectus), or (2)
those which are not material in amount to the Company or its subsidiaries, and
do not adversely affect the use made and proposed to be made of such property by
the Company or its subsidiaries.  The Company or the applicable subsidiary holds
its leased properties under valid and binding leases.  Except as disclosed in
the Prospectus, the Company owns or leases all such properties as are necessary
to its operations as now conducted or as proposed to be conducted.

     q.   Since the respective dates as of which information is given in the
Registration Statement and Prospectus, and except as described in or
specifically contemplated by the Prospectus:  (1) the Company and its
subsidiaries have not (A) incurred any material liabilities or obligations,
indirect, direct or contingent, or (B) entered into any oral or written
agreement or other transaction, which in the case of (A) or (B) is not in the
ordinary course of business; (2) the Company and its subsidiaries have not
sustained any material loss or interference with their respective businesses or
properties from fire, flood, windstorm, accident or other calamity, whether or
not covered by insurance; (3) the Company and its subsidiaries have not paid or
declared any dividends or other distributions with respect to their respective
capital stock and the Company and its subsidiaries are not in default in the
payment of principal or interest on any outstanding debt obligations; (4) there
has not been any change in the capital stock of the Company or its subsidiaries
(other than upon the sale of the Shares hereunder or upon the exercise of any
options or warrants disclosed in the Prospectus); (5) there has not been any
material increase in the short- or long-term debt of the Company and its
subsidiaries; and (6) there has not been any Material Adverse Effect or any
development involving or which may reasonably be expected to involve a
prospective Material Adverse Effect.

     r.   The Company and its subsidiaries are conducting business in compliance
with all applicable laws, rules and regulations of the jurisdictions in which
they are conducting business, except where the failure to be so in compliance
would not have a Material Adverse Effect.


                                       -6-
<PAGE>


     s.   The Company and its subsidiaries have filed all necessary federal,
state and foreign income and franchise tax returns, and all such tax returns are
complete and correct in all material respects, and the Company and its
subsidiaries have not failed to pay any taxes which were payable pursuant to
said returns or any assessments with respect thereto.  The Company has no
knowledge of any tax deficiency which has been or is likely to be threatened or
asserted against the Company or its subsidiaries.

     t.   The Company has not distributed, and will not distribute prior to the
later to occur of (1) completion of the distribution of the Shares, or (2) the
expiration of any time period within which a dealer is required under the
Securities Act to deliver a prospectus relating to the Shares, any offering
material in connection with the offering and sale of the Shares other than the
Prospectus, the Registration Statement and any other materials permitted by the
Securities Act and consented to by the Underwriters.

     u.   Each of the Company and its subsidiaries maintains insurance of the
types and in the amounts generally deemed adequate for their business,
including, but not limited to, directors' and officers' insurance, insurance
covering real and personal property owned or leased by the Company and its
subsidiaries against theft, damage, destruction, acts of vandalism and all other
risks customarily insured against, all of which insurance is in full force and
effect.  The Company has not been refused any insurance coverage sought or
applied for, and the Company has no reason to believe that it will not be able
to renew its existing insurance coverage as and when such coverage expires or to
obtain similar coverage from similar insurers as may be necessary to continue
its business at a cost that would not give rise to a Material Adverse Effect.

     v.   Neither the Company nor any of its subsidiaries nor, to the knowledge
of the Company any of their employees or agents has at any time during the last
five years (1) made any unlawful contribution to any candidate for foreign
office, or failed to disclose fully any contribution in violation of law, or (2)
made any payment to any foreign, federal or state governmental officer or
official or other person charged with similar public or quasi-public duties,
other than payments required or permitted by the laws of the United States or
any jurisdiction thereof.

     w.   The Company has not taken and will not take, directly or indirectly,
any action designed to or that might be reasonably expected to cause or result
in stabilization or manipulation of the price of the Common Stock to facilitate
the sale or resale of the Shares.

     x.   Neither the Company nor any of its affiliates does business with the
government of Cuba or with any person or affiliate located in Cuba.

     y.   Except as specifically disclosed in the Prospectus, the Company and
its subsidiaries have sufficient trademarks, trade names, patent rights,
copyrights, licenses, approvals and governmental authorizations to conduct their
businesses as now conducted (except where their absence would not have a
Material Adverse Effect); the expiration of any trademarks, trade names, patent
rights, copyrights, licenses, approvals or governmental authorizations would not
have a Material Adverse Effect; neither the Company nor any Selling
Securityholder has any knowledge


                                       -7-
<PAGE>


of any infringement by the Company or its subsidiaries of trademark, trade name
rights, patent rights, copyrights, licenses, trade secret or other similar
rights of others; and no claims have been made or are threatened against the
Company or its subsidiaries regarding trademark, trade name, patent, copyright,
license, trade secret or other infringement which could have a Material Adverse
Effect.

     z.   Except as disclosed in the Prospectus, (1) the Company and its
subsidiaries are in compliance in all material respects with all rules, laws and
regulation relating to the use, treatment, storage and disposal of toxic
substances and protection of health or the environment ("ENVIRONMENTAL LAWS")
which are applicable to their business, (2) neither the Company nor any of its
subsidiaries has received any notice from any governmental authority or third
party of an asserted claim under Environmental Laws, (3) no facts currently
exist that will require the Company or any of its subsidiaries to make future
material capital expenditures to comply with Environmental Laws, and (4) to the
knowledge of the Company and the Selling Securityholders, no property which is
or has been owned, leased or occupied by the Company or any of its subsidiaries
has been designated as a Superfund site pursuant to the Comprehensive
Environmental Response, Compensation and Liability Act of 1980, as amended (42
U.S.C. Section 9601, et seq.), or otherwise designated as a contaminated site
under applicable state or local law.

     aa.  The Company is not an "investment company" within the meaning of the
Investment Company Act of 1940, as amended.

     SECTION 2. REPRESENTATIONS, WARRANTIES AND COVENANTS OF THE SELLING
SECURITYHOLDERS.  Each of the Selling Securityholders, severally and not
jointly, represents, warrants and covenants to the several Underwriters as of
the date hereof and as of each Closing Date hereinafter mentioned that:

     a.   Such Selling Securityholder has good and marketable title to the
Shares to be sold by such Selling Securityholder hereunder, free and clear of
all liens, encumbrances, equities, security interests and claims whatsoever,
with full right and authority to deliver the same hereunder, subject, in the
case of each Selling Securityholder, to the rights of _______, as Custodian (the
"CUSTODIAN"), and that upon the delivery of and payment for such Shares
hereunder, the several Underwriters will receive good and marketable title
thereto, free and clear of all liens, encumbrances, equities, security interests
and claims whatsoever.

     b.   Certificates in negotiable form for the Shares to be sold by such
Selling Securityholder have been placed in custody under a Custody Agreement for
delivery under this Agreement with the Custodian; such Selling Securityholder
specifically agrees that the Shares represented by the certificates so held in
custody for such Selling Securityholder are subject to the interests of the
several Underwriters and the Company, that the arrangements made by such Selling
Securityholder for such custody, including the Power of Attorney provided for in
such Custody Agreement, are to that extent irrevocable, and that the obligations
of such Selling Securityholder shall not be terminated by any act of such
Selling Securityholder or by operation of law, whether by the death or
incapacity of such Selling Securityholder (or, in the case of a Selling
Securityholder that is not an individual, the dissolution or liquidation of such
Selling Securityholder) or the occurrence of any other event; if any


                                       -8-
<PAGE>


such death, incapacity, dissolution, liquidation or other such event should
occur before the delivery of such shares of the shares hereunder, certificates
for the Shares shall be delivered by the Custodian in accordance with the terms
and conditions of this Agreement as if such death, incapacity, dissolution,
liquidation or other event had not occurred, regardless of whether the Custodian
shall have received notice of such death, incapacity, dissolution, liquidation
or other event.

     c.   Such Selling Securityholder has reviewed the Registration Statement
and Prospectus and, although such Selling Securityholder has not independently
verified the accuracy or completeness of all the information contained therein,
nothing has come to the attention of such Selling Securityholder that would lead
such Selling Securityholder to believe that (1) on the Effective Date, the
Registration Statement contained any untrue statement of a material fact or
omitted to state any material fact required to be stated therein or necessary in
order to make the statements therein not misleading; and, (2) on the Effective 
Date the Prospectus contained and, on the Closing Date and any later date on 
which Optional Shares are to be purchased contains, any untrue statement of a 
material fact or omitted or omits to state any material fact necessary in order
to make the statements therein, in the light of the circumstances under which 
they were made, not misleading. In addition, Frank L. Poggio further represents
and warrants that, to his actual knowledge but without undertaking any 
independent investigation, the representations and warranties of the Company 
contained in Section 1 of this Agreement are true, complete and correct in all 
material respects.

     d.   All information in the Registration Statement or the Prospectus, or
any amendment or supplement thereto, relating to such Selling Securityholder
(including, without limitation, the information relating to the Selling
Securityholder which is set forth in the Prospectus under the caption "Principal
and Selling Shareholders"), and all representations and warranties of such
Selling Securityholder in the Custody Agreement are true and correct in all
material respects and do not contain any untrue statement of a material fact or
omit to state any material fact required to be stated therein or necessary to
make the information in the light of the circumstances under which they were
made not misleading.  The sale of the Shares by such Selling Securityholder
pursuant hereto is not prompted by such Selling Securityholder's knowledge of
any material information concerning the Company or any subsidiary which is not
set forth in the Prospectus or the documents incorporated by reference therein.

     e.   Such Selling Securityholder has full power and authority to enter into
this Agreement and the Custody Agreement and perform the transactions
contemplated hereby and thereby.  This Agreement and the Custody Agreement have
been duly authorized, executed and delivered by or on behalf of such Selling
Securityholder and the form of such Securityholder Agreement has been delivered
to you.

     f.   The making and performance of this Agreement and the Custody Agreement
and the consummation of the transactions contemplated hereby and thereby will
not result in a breach or violation by such Selling Securityholder of any of the
terms or provisions of, or constitute a default by such Selling Securityholder
under, any indenture, mortgage, deed of trust, trust (constructive or other),
loan agreement, lease, franchise, license or other agreement or instrument to
which such Selling Securityholder is a party or by which such Selling
Securityholder or any of its properties is


                                       -9-
<PAGE>


bound, any statute, or any judgment, decree, order, rule or regulation of any
court or governmental agency or body applicable to such Selling Securityholder
or any of its properties.

     g.   Such Selling Securityholder has not taken and will not take, directly
or indirectly, any action designed to or that might reasonably be expected to
cause or result in stabilization or manipulation of the price of any security of
the Company to facilitate the sale or resale of the Shares.

     h.   Each of the Selling Securityholders hereby agrees that, without the
prior written consent of Volpe, Welty & Company, such Selling Securityholder
will not, for a period of one hundred twenty (120) days following the date of
the Prospectus (the "LOCK-UP PERIOD"), (1) offer, sell, contract to sell, make
any short sale (including without limitation short against the box), pledge, or
otherwise dispose of, directly or indirectly, any shares of Common Stock or any
options to acquire shares of Common Stock or securities convertible into or
exchangeable or exercisable for or any other rights to purchase or acquire
Common Stock (including without limitation, Common Stock of the Company which
may be deemed to be beneficially owned in accordance with the rules and
regulations of the Commission) other than the exercise or conversion of
outstanding options, warrants or convertible securities or (2) enter into any
swap or other agreement that transfers, in whole or in part, any of the economic
consequences or ownership of Common Stock, whether any such transaction
described in clause (i) or (ii) above is to be settled by delivery of Common
Stock or such other securities, in cash or otherwise; PROVIDED, HOWEVER, that
(A) a Selling Stockholder shall be permitted to make bona fide gift transactions
and transfers which will not result in any change in beneficial ownership, but
only on the condition that the transferee agrees in writing to be bound by the
provisions of this Section 2.i for the remainder of the Lock-Up Period, and (B)
the foregoing sentence shall not apply to  the shares to be sold to the
Underwriters pursuant to this Agreement.

     i.   The Selling Securityholders will pay any transfer taxes incident to
the transfer to the Underwriters of the Shares being sold by the Selling
Securityholders, their respective underwriting discounts and commissions and
sales expenses and the fees and disbursements of their legal counsel.


     SECTION 3. PURCHASE OF THE SHARES BY THE UNDERWRITERS.

     a.   On the basis of the representations and warranties and subject to the
terms and conditions herein set forth, the Company agrees to issue and sell
2,000,000 of the Firm Shares to the several Underwriters, each Selling
Securityholder agrees to sell to the several Underwriters the number of the Firm
Shares set forth in Schedule II opposite the name of such Selling
Securityholder, and each of the Underwriters agrees to purchase from the Company
and the Selling Securityholders the respective aggregate number of Firm Shares
set forth opposite its name in Schedule I.  The price at which such Firm Shares
shall be sold by the Company and the Selling Securityholders and purchased by
the several Underwriters shall be $______ per share.  The obligation of each
Underwriter to the Company and each of the Selling Securityholders shall be to
purchase from the Company and the Selling Securityholders that number of Firm
Shares which represents the same proportion of the total number of Firm Shares
to be sold by each of the Company and the Selling


                                      -10-
<PAGE>


Securityholders pursuant to this Agreement as the number of Firm Shares set
forth opposite the name of such Underwriter in Schedule I hereto represents of
the total number of shares of the Firm Shares to be purchased by all
Underwriters pursuant to this Agreement, as adjusted by you in such manner as
you deem advisable to avoid fractional shares.  In making this Agreement, each
Underwriter is contracting severally and not jointly; except as provided in
paragraphs b. and c. of this Section 3, the agreement of each Underwriter is to
purchase only the respective number of shares of the Firm Shares specified in
Schedule I.

     b.   If for any reason one or more of the Underwriters shall fail or refuse
(otherwise than for a reason sufficient to justify the termination of this
Agreement under the provisions of Section 9 or 10 hereof) to purchase and pay
for the number of Shares agreed to be purchased by such Underwriter or
Underwriters, the Company or the Selling Securityholders shall immediately give
notice thereof to you, and the non-defaulting Underwriters shall have the right
within 24 hours after the receipt by you of such notice to purchase, or procure
one or more other Underwriters to purchase, in such proportions as may be agreed
upon between you and such purchasing Underwriter or Underwriters and upon the
terms herein set forth, all or any part of Shares which such defaulting
Underwriter or Underwriters agreed to purchase.  If the non-defaulting
Underwriters fail so to make such arrangements with respect to all such shares
and portion, the number of Shares which each non-defaulting Underwriter is
otherwise obligated to purchase under this Agreement shall be automatically
increased on a pro rata basis to absorb the remaining shares and portion which
the defaulting Underwriter or Underwriters agreed to purchase; PROVIDED,
HOWEVER, that the non-defaulting Underwriters shall not be obligated to purchase
the portion which the defaulting Underwriter or Underwriters agreed to purchase
if the aggregate number of such Shares exceeds 10% of the total number of Shares
which all Underwriters agreed to purchase hereunder.  If the total number of
Shares which the defaulting Underwriter or Underwriters agreed to purchase shall
not be purchased or absorbed in accordance with the two preceding sentences, the
Company and the Selling Securityholders shall have the right, within 24 hours
next succeeding the 24-hour period above referred to, to make arrangements with
other underwriters or purchasers satisfactory to you for purchase of such Shares
and portion on the terms herein set forth.  In any such case, either you or the
Company shall have the right to postpone the Closing Date determined as provided
in Section 5 hereof for not more than seven business days after the date
originally fixed as the Closing Date pursuant to Section 5 in order that any
necessary changes in the Registration Statement, the Prospectus or any other
documents or arrangements may be made.  If neither the non-defaulting
Underwriters nor the Company and the Selling Securityholders shall make
arrangements within the 24-hour periods stated above for the purchase of all of
the Shares which the defaulting Underwriter or Underwriters agreed to purchase
hereunder, this Agreement shall be terminated without further act or deed and
without any liability on the part of the Company or the Selling Securityholders
to any non-defaulting Underwriter and without any liability on the part of any
non-defaulting Underwriter to the Company or the Selling Securityholders.
Nothing in this paragraph b., and no action taken hereunder, shall relieve any
defaulting Underwriter from liability in respect of any default of such
Underwriter under this Agreement.

     c.   On the basis of the representations, warranties and covenants herein
contained, and subject to the terms and conditions herein set forth, the Company
and the Selling Securityholders


                                      -11-
<PAGE>


grant an option to the several Underwriters to purchase, severally and not
jointly, up to 209,847 Optional Shares from the Company and up to 200,000
Optional Shares from the Selling Securityholders, in the respective amounts set
forth in the third column on Schedule II, at the same price per share as the
Underwriters shall pay for the Firm Shares.  Said option may be exercised only
to cover over-allotments in the sale of the Firm Shares by the Underwriters and
may be exercised in whole or in part at any time, on no more than two occasions
except with the consent of the Company, or before the thirtieth day after the
date of this Agreement upon written or telegraphic notice by you to the Company
setting forth the aggregate number of Optional Shares as to which the several
Underwriters are exercising the option.  If the option is exercised for less
than all of the Option Shares, then (1) Option Shares purchased from the Selling
Securityholders shall be purchased in proportion to their respective maximum
total numbers of Option Shares and (2) all Option Shares shall first be
purchased from the Selling Securityholders before any Option Shares are
purchased from the Company. Delivery of certificates for the Optional Shares,
and payment therefor, shall be made as provided in Section 5 hereof.  The number
of Optional Shares to be purchased by each Underwriter shall be the same
percentage of the total number of Optional Shares to be purchased by the several
Underwriters as such Underwriter is purchasing of the Firm Shares, as adjusted
by you in such manner as you deem advisable to avoid fractional shares.

     SECTION 4. OFFERING BY UNDERWRITERS.

     a.   The terms of the initial public offering by the Underwriters of the
Shares to be purchased by them shall be as set forth in the Prospectus.  The
Underwriters may from time to time change the public offering price after the
closing of the initial public offering and increase or decrease the concessions
and discounts to dealers as they may determine.

     b.   The information (insofar as such information relates to the
Underwriters) set forth in the last paragraph on the front cover page and under
"Underwriting" in the Registration Statement, any Preliminary Prospectus and the
Prospectus relating to the Shares constitutes the only information furnished by
the Underwriters to the Company for inclusion in the Registration Statement, any
Preliminary Prospectus, and the Prospectus, and you on behalf of the respective
Underwriters represent and warrant to the Company that the statements made
therein are correct.

     c.   The Underwriters have not distributed, and will not distribute prior
to the later to occur of (1) completion of the distribution of the Shares, or
(2) the expiration of any time period within which a dealer is required under
the Securities Act to deliver a prospectus relating to the Shares, any offering
material in connection with the offering and sale of the Shares other than the
Prospectus, the Registration Statement and any other materials permitted by the
Securities Act and consented to by the Company.

     SECTION 5. DELIVERY OF AND PAYMENT FOR THE SHARES.

     a.   Delivery of certificates for the Firm Shares and the Optional Shares
(if the option granted by Section 3(c) hereof shall have been exercised not
later than 7:00 A.M., San Francisco time, on the date two business days
preceding the Closing Date), and payment therefor, shall be made


                                      -12-
<PAGE>


at the office of Mayer Brown & Platt, Chicago, Illinois at 8:00 a.m., Chicago
time, on the [fourth] business day after the date of this Agreement, or at such
time on such other day, not later than seven full business days after such
fourth business day, as shall be agreed upon in writing by the Company and you. 
The date and hour of such delivery and payment (which may be postponed as
provided in Section 3(b) hereof) are herein called the "Closing Date."

    b.   If the option granted by Section 3(c) hereof shall be exercised after
9:00 a.m., Chicago time, on the date two business days preceding the Closing
Date, delivery of certificates for the shares of Optional Shares, and payment
therefor, shall be made at the office of Mayer, Brown & Platt at 7:00 a.m., San
Francisco time, on the third business day after the exercise of such option.

    c.   Payment for the shares purchased from the Company shall be made to 
the Company or its order, and payment for the shares purchased from the 
Selling Securityholders shall be made, in the discretion of the Underwriters, 
to such Selling Securityholders or to the Custodian, for the account of the 
Selling Securityholders, in each case by (1) one or more certified or 
official bank check or checks in next day funds (and the Company and the 
Selling Securityholders agree not to deposit any such check in the bank on 
which drawn until the day following the date of its delivery to the Company 
or the Custodian, as the case may be) or (2) federal funds wire transfer.  
Such payment shall be made upon delivery of certificates for the shares to 
you for the respective accounts of the several Underwriters (including 
without limitation by "full-fast" electronic transfer by Depository Trust 
Company) against receipt therefor signed by you. Certificates for the shares 
to be delivered to you shall be registered in such name or names and shall be 
in such denominations as you may request at least one business day before the 
Closing Date, in the case of Firm Shares, and at least one business day prior 
to the purchase thereof, in the case of the Optional Shares.  Such 
certificates will be made available to the Underwriters for inspection, 
checking and packaging at the offices of agent of Volpe, Welty & Company's 
clearing agent, Bear Stearns Securities Corp., on the business day prior to 
the Closing Date or, in the case of the Optional Shares, by 3:00 p.m., New 
York time, on the business day preceding the date of purchase.

    It is understood that you, individually and not on behalf of the
Underwriters, may (but shall not be obligated to) make payment to the Company
and the Selling Securityholders for shares to be purchased by any Underwriter
whose check shall not have been received by you on the Closing Date or any later
date on which Optional Shares are purchased for the account of such Underwriter.
Any such payment by you shall not relieve such Underwriter from any of its
obligations hereunder.

    SECTION 6. COVENANTS OF THE COMPANY.  The Company covenants and agrees as
follows:

    a.   The Company will (1) prepare and timely file with the Commission under
Rule 424(b) a Prospectus containing information previously omitted at the 
time of effectiveness of the Registration Statement in reliance on Rule 430A 
and (2) not file any amendment to the Registration Statement or supplement to 
the Prospectus of which you shall not previously have been advised and 
furnished with a copy or to which you shall have reasonably objected in 
writing or which is not in compliance with the Securities Act or the rules 
and regulations of the Commission.


                                         -13-

<PAGE>

    b.   The Company will promptly notify each Underwriter in the event of 
(1) the request by the Commission for amendment of the Registration Statement 
or for supplement to the Prospectus or for any additional information, (2) 
the issuance by the Commission of any stop order suspending the effectiveness 
of the Registration Statement, (3) the institution or notice of intended 
institution of any action or proceeding for that purpose, (4) the receipt by 
the Company of any notification with respect to the suspension of the 
qualification of the shares for sale in any jurisdiction, or (5) the receipt 
by it of notice of the initiation or threatening of any proceeding for such 
purpose.  The Company will make every reasonable effort to prevent the 
issuance of such a stop order and, if such an order shall at any time be 
issued, to obtain the withdrawal thereof at the earliest possible moment.

    c.   The Company will (1) on or before the Closing Date, deliver to you a 
signed copy of the Registration Statement as originally filed and of each 
amendment thereto filed prior to the time the Registration Statement becomes 
effective and, promptly upon the filing thereof, a signed copy of each 
post-effective amendment, if any, to the Registration Statement (together 
with, in each case, all exhibits thereto unless previously furnished to you) 
and will also deliver to you, for distribution to the Underwriters, a 
sufficient number of additional conformed copies of each of the foregoing 
(but without exhibits) so that one copy of each may be distributed to each 
Underwriter, (2) as promptly as possible deliver to you and send to the 
several Underwriters, at such office or offices as you may designate, as many 
copies of the Prospectus as you may reasonably request, and (3) thereafter 
from time to time during the period in which a prospectus is required by law 
to be delivered by an Underwriter or dealer, likewise send to the 
Underwriters as many additional copies of the Prospectus and as many copies 
of any supplement to the Prospectus and of any amended prospectus, filed by 
the Company with the Commission, as you may reasonably request for the 
purposes contemplated by the Securities Act.

    d.   If at any time during the period in which a prospectus is required by
law to be delivered by an Underwriter or dealer any event relating to or
affecting the Company, or of which the Company shall be advised in writing by
you, shall occur as a result of which it is necessary, in the opinion of counsel
for the Company or of counsel for the Underwriters, to supplement or amend the
Prospectus in order to make the Prospectus not misleading in the light of the
circumstances existing at the time it is delivered to a purchaser of the shares,
the Company will forthwith prepare and file with the Commission a supplement to
the Prospectus or an amended prospectus so that the Prospectus as so
supplemented or amended will not contain any untrue statement of a material fact
or omit to state any material fact necessary in order to make the statements
therein, in the light of the circumstances existing at the time such Prospectus
is delivered to such purchaser, not misleading.  If, after the initial public
offering of the shares by the Underwriters and during such period, the
Underwriters shall propose to vary the terms of offering thereof by reason of
changes in general market conditions or otherwise, you will advise the Company
in writing of the proposed variation, and, if in the opinion either of counsel
for the Company or of counsel for the Underwriters such proposed variation
requires that the Prospectus be supplemented or amended, the Company will
forthwith prepare and file with the Commission a supplement to the Prospectus or
an amended prospectus setting forth such variation.  The Company authorizes the
Underwriters and all dealers to whom any of the shares may be sold by the
several Underwriters to use the Prospectus, as from time to time amended or
supplemented, in connection with the sale of the shares in accordance with


                                         -14-

<PAGE>

the applicable provisions of the Securities Act and the applicable rules and
regulations thereunder for such period.

    e.   Prior to the filing thereof with the Commission, the Company will
submit to you, for your information, a copy of any post-effective amendment to
the Registration Statement and any supplement to the Prospectus or any amended
prospectus proposed to be filed.

    f.   The Company will cooperate, when and as requested by you, in the
qualification of the shares for offer and sale under the securities or blue sky
laws of such jurisdictions as you may designate and, during the period in which
a prospectus is required by law to be delivered by an Underwriter or dealer, in
keeping such qualifications in good standing under said securities or blue sky
laws; PROVIDED, HOWEVER, that the Company shall not be obligated to file any
general consent to service of process or to qualify as a foreign corporation in
any jurisdiction in which it is not so qualified.  The Company will, from time
to time, prepare and file such statements, reports, and other documents as are
or may be required to continue such qualifications in effect for so long a
period as you may reasonably request for distribution of the shares.

    g.   During a period of five years commencing with the date hereof, the
Company will furnish to you, and to each Underwriter who may so request in
writing, copies of all periodic and special reports furnished to shareholders of
the Company and of all information, documents and reports filed with the
Commission.

    h.   Not later than the 45th day following the end of the fiscal quarter
first occurring after the first anniversary of the Effective Date, the Company
will make generally available to its security holders an earnings statement
(which need not be audited) in accordance with Section 11(a) of the Securities
Act and Rule 158 thereunder.

    i.   The Company agrees to pay all costs and expenses incident to the 
performance of the obligations of the Company and the Selling Securityholders 
under this Agreement, including all costs and expenses incident to (1) the 
preparation, printing and filing with the Commission and the NASD of the 
Registration Statement, any Preliminary Prospectus and the Prospectus, (2) 
the furnishing to the Underwriters and the persons designated by them of 
copies of any Preliminary Prospectus and of the several documents required by 
paragraph c. of this Section 6 to be so furnished, (3) the printing of this 
Agreement and related documents delivered to prospective Underwriters, (4) 
the preparation, printing and filing of all supplements and amendments to the 
Prospectus referred to in paragraph d. of this Section 6, (5) the furnishing 
to you and the Underwriters of the reports and information referred to in 
paragraph g. of this Section 6 and (6) the printing and issuance of stock 
certificates, including the transfer agent's fees.

    j.   The Company agrees to reimburse you, for the account of the several
Underwriters, for blue sky fees and related disbursements (including counsel
fees and disbursements and cost of printing memoranda for the Underwriters) paid
by or for the account of the Underwriters or their counsel in qualifying the
shares under state securities or blue sky laws and in the review of the offering
by the Corporate Financing Department of the NASD.


                                         -15-

<PAGE>

    k.   The provisions of paragraphs i. and j. of this Section are intended to
relieve the Underwriters from the payment of the expenses and costs which the
Company and the Selling Securityholders hereby agree to pay and shall not affect
any agreement which the Company and the Selling Securityholders may make, or may
have made, for the sharing of any such expenses and costs.

    l.   The Company hereby agrees that, without the prior written consent of
Volpe, Welty & Company, the Company will not, during the Lock-Up Period, (1) 
issue, offer, sell, contract to sell, make any short sale (including without 
limitation short against the box), pledge, or otherwise dispose of, directly 
or indirectly, any shares of Common Stock or any options to acquire shares of 
Common Stock or securities convertible into or exchangeable or exercisable 
for or any other rights to purchase or acquire Common Stock (including 
without limitation, Common Stock of the Company which may be deemed to be 
beneficially owned in accordance with the rules and regulations of the 
Commission) other than the exercise or conversion of outstanding options, 
warrants or convertible securities or (2) enter into any swap or other 
agreement that transfers, in whole or in part, any of the economic 
consequences or ownership of Common Stock, whether any such transaction 
described in clause (i) or (ii) above is to be settled by delivery of Common 
Stock or such other securities, in cash or otherwise; PROVIDED, HOWEVER, that 
(A) the foregoing sentence shall not apply to the shares to be sold to the 
Underwriters pursuant to this Agreement, (B) the Company shall be permitted 
to issue shares of Common Stock upon the exercise of options previously 
granted under the option plans of the Company (the "OPTION PLANS") and 
outstanding as of the date of this Agreement, all as described in footnote 
(1) to the table under the caption "Capitalization" in the Preliminary 
Prospectus, (C) the Company may after the date of this Agreement grant 
options to purchase Common Stock under the Option Plans, subject to the 
condition that any such options shall not, by their terms, be exercisable 
during the Lock-Up Period, (D) the Company shall be permitted to issue up to 
25,000 shares to eligible Directors and employees as described in the 
Prospectus and (E) the Company shall be permitted, conditioned upon prior 
consultation with Volpe, Welty & Company (it being understood that the 
consent of Volpe, Welty & Company shall not be required), to issue shares as 
consideration for acquisitions or other business combinations.

    m.   The Company is familiar with the Investment Company Act of 1940, as
amended, and has in the past conducted its affairs, and will in the future
conduct its affairs, in such a manner to ensure that the Company was not and
will not be an "investment company" or a company "controlled" by an "investment
company" within the meaning of the Investment Company Act of 1940, as amended,
and the rules and regulations thereunder.

    n.   The Company agrees to maintain directors' and officers' insurance in
amounts customary for the size and nature of the Company's business for a period
of two years from the date of this Agreement.

    SECTION 7. INDEMNIFICATION AND CONTRIBUTION.

    a.   Subject to the provisions of paragraphs b. and h. of this Section 7,
the Company and the Selling Securityholders jointly and severally agree to
indemnify and hold harmless each Underwriter and each person (including each
partner or officer thereof) who controls any Underwriter


                                         -16-

<PAGE>

within the meaning of Section 15 of the Securities Act from and against any and
all losses, claims, damages or liabilities, joint or several, to which such
indemnified parties or any of them may become subject under the Securities Act,
the Securities Exchange Act of 1934, as amended (the "EXCHANGE ACT"), or the
common law or otherwise, and the Company and the Selling Securityholders jointly
and severally agree to promptly reimburse each such Underwriter and controlling
person for any legal or other expenses (including, except as otherwise
hereinafter provided, reasonable fees and disbursements of counsel) incurred by
the respective indemnified parties in connection with defending against any such
losses, claims, damages or liabilities or in connection with any investigation
or inquiry of, or other proceeding which may be brought against, the respective
indemnified parties, in each case arising out of or based upon (1) any untrue
statement or alleged untrue statement of a material fact contained in the
Registration Statement (including the Prospectus as part thereof and any Rule
462(b) Registration Statement) or any post-effective amendment thereto
(including any Rule 462(b) Registration Statement), or the omission or alleged
omission to state therein a material fact required to be stated therein or
necessary to make the statements therein not misleading, or (ii) any untrue
statement or alleged untrue statement of a material fact contained in any
Preliminary Prospectus or the Prospectus (as amended or as supplemented if the
Company shall have filed with the Commission any amendment thereof or supplement
thereto) or the omission or alleged omission to state therein a material fact
necessary in order to make the statements therein, in the light of the
circumstances under which they were made, not misleading; PROVIDED, HOWEVER,
that (1) the indemnity agreements of the Company and the Selling Securityholders
contained in this paragraph a. shall not apply to any such losses, claims,
damages, liabilities or expenses if such statement or omission was made in
reliance upon and in conformity with information furnished as herein stated or
otherwise furnished in writing to the Company by or on behalf of any Underwriter
for use in any Preliminary Prospectus or the Registration Statement or the
Prospectus or any such amendment thereof or supplement thereto, (2) the
indemnity agreement contained in this paragraph a. with respect to any
Preliminary Prospectus (or the Prospectus) shall not inure to the benefit of any
Underwriter from whom the person asserting any such losses, claims, damages,
liabilities or expenses purchased the shares which is the subject thereof (or to
the benefit of any person controlling such Underwriter) if at or prior to the
written confirmation of the sale of such Stock a copy of the Prospectus (or the
Prospectus as amended or supplemented) was not sent or delivered to such person
(excluding the documents incorporated therein by reference) and the untrue
statement or omission of a material fact contained in such Preliminary
Prospectus (or the Prospectus) was corrected in the Prospectus (or the
Prospectus as amended or supplemented) unless the failure is the result of
noncompliance by the Company with paragraph c. of Section 6 hereof.  The
indemnity agreements of the Company and the Selling Securityholders contained in
this paragraph a. and the representations and warranties of the Company and the
Selling Securityholders contained in Section 2 hereof shall remain operative and
in full force and effect regardless of any investigation made by or on behalf of
any indemnified patty and shall survive the delivery of and payment for the
Shares.

    b.   Notwithstanding anything else herein, the Selling Securityholders
shall only be liable under this Section 7 with respect to (1) information
pertaining to such Selling Securityholder furnished by or on behalf of such
Selling Securityholder in writing expressly for use in the Registration
Statement, any Preliminary Prospectus, the Prospectus or any amendment or
supplement thereto, or (2) facts


                                         -17-

<PAGE>

that would constitute a breach of any representation or warranty of such Selling
Securityholder set forth in Section 2 of this Agreement.  

    c.   Each Underwriter severally agrees to indemnify and hold harmless the
Company, each of its officers who signs the Registration Statement on his own
behalf or pursuant to a power of attorney, each of its directors, each other
Underwriter and each person (including each partner or officer thereof) who
controls the Company or any such other Underwriter within the meaning of Section
15 of the Securities Act, and the Selling Securityholders from and against any
and all losses, claims, damages or liabilities, joint or several, to which such
indemnified parties or any of them may become subject under the Securities Act,
the Exchange Act, or the common law or otherwise and to reimburse each of them
for any legal or other expenses (including, except as otherwise hereinafter
provided, reasonable fees and disbursements of counsel) incurred by the
respective indemnified parties in connection with defending against any such
losses, claims, damages or liabilities or in connection with any investigation
or inquiry of, or other proceeding which may be brought against, the respective
indemnified parties, in each case arising out of or based upon (i) any untrue
statement or alleged untrue statement of a material fact contained in the
Registration Statement (including the Prospectus as part thereof and any Rule
462(b) Registration Statement) or any post-effective amendment thereto
(including any Rule 462(b) Registration Statement) or the omission or alleged
omission to state therein a material fact required to be stated therein or
necessary to make the statements therein not misleading or (ii) any untrue
statement or alleged untrue statement of a material fact contained in the
Prospectus (as amended or as supplemented if the Company shall have filed with
the Commission any amendment thereof or supplement thereto) or the omission or
alleged omission to state therein a material fact necessary in order to make the
statements therein, in the light of the circumstances under which they were
made, not misleading, if such statement or omission was made in reliance upon
and in conformity with information furnished as herein stated or otherwise
furnished in writing to the Company by or on behalf of such indemnifying
Underwriter for use in the Registration Statement or the Prospectus or any such
amendment thereof or supplement thereto.  The indemnity agreement of each
Underwriter contained in this paragraph b. shall remain operative and in full
force and effect regardless of any investigation made by or on behalf of any
indemnified party and shall survive the delivery of and payment for the shares.

    d.   Each party indemnified under the provision of paragraphs a. and b. of
this Section 7 agrees that, upon the service of a summons or other initial legal
process upon it in any action or suit instituted against it or upon its receipt
of written notification of the commencement of any investigation or inquiry of,
or proceeding against, it in respect of which indemnity may be sought on account
of any indemnity agreement contained in such paragraphs, it will promptly give
written notice (the "NOTICE") of such service or notification to the party or
parties from whom indemnification may be sought hereunder.  No indemnification
provided for in such paragraphs shall be available to any party who shall fail
so to give the Notice if the party to whom such Notice was not given was unaware
of the action, suit, investigation, inquiry or proceeding to which the Notice
would have related and was prejudiced by the failure to give the Notice, but the
omission so to notify such indemnifying party or parties of any such service or
notification shall not relieve such indemnifying party or parties from any
liability which it or they may have to the indemnified party for contribution or
otherwise than on account of such indemnity agreement.  Any indemnifying party
shall be entitled


                                         -18-

<PAGE>

at its own expense to participate in the defense of any action, suit or
proceeding against, or investigation or inquiry of, an indemnified party.  Any
indemnifying party shall be entitled, if it so elects within a reasonable time
after receipt of the Notice by giving written notice (the "NOTICE OF DEFENSE")
to the indemnified party, to assume (alone or in conjunction with any other
indemnifying party or parties) the entire defense of such action, suit,
investigation, inquiry or proceeding, in which event such defense shall be
conducted, at the expense of the indemnifying party or parties, by counsel
chosen by such indemnifying party or parties and reasonably satisfactory to the
indemnified party or parties, which may be counsel to the Company; PROVIDED,
HOWEVER, that (i) if the defendants in any such action include both the
indemnified party and the indemnifying party, and the indemnified party or
parties reasonably determine that there may be a conflict between the positions
of the indemnifying party or parties and of the indemnified party or parties in
conducting the defense of such action, suit, investigation, inquiry or
proceeding, or that there may be legal defenses available to such indemnified
party or parties different from or in addition to those available to the
indemnifying party or partiesthen counsel for the indemnified party or parties
shall be entitled to conduct the defense to the extent reasonably determined by
such counsel to be necessary to protect the interests of the indemnified party
or parties and (ii) in any event, the indemnified party or parties shall be
entitled to have counsel chosen by such indemnified party or parties and
reasonably satisfactory to the indemnifying party participate in, but not
conduct, the defense.  If, within a reasonable time after receipt of the Notice,
an indemnifying party gives a Notice of Defense and the counsel chosen by the
indemnifying party or parties is reasonably satisfactory to the indemnified
party or parties, the indemnifying party or parties will not be liable under
paragraphs a. through c. of this Section 7 for any legal or other expenses
subsequently incurred by the indemnified party or parties in connection with the
defense of the action, suit, investigation, inquiry or proceeding, except that
(A) the indemnifying party or parties shall bear the legal and other expenses
incurred in connection with the conduct of the defense as referred to in
clause (i) of the proviso to the preceding sentence and (B) the indemnifying
party or parties shall bear such other expenses as it or they have authorized to
be incurred by the indemnified party or parties.  If, within a reasonable time
after receipt of the Notice, no Notice of Defense has been given, the
indemnifying party or parties shall be responsible for any legal or other
expenses incurred by the indemnified party or parties in connection with the
defense of the action, suit, investigation, inquiry or proceeding.  In no event
will the Indemnifying Party be responsible for the fees and expenses of more
than one counsel for all Indemnified Parties.

    e.   If the indemnification provided for in this Section 7 is unavailable
or insufficient to hold harmless an indemnified party under paragraph a. or b.
of this Section 7, then each indemnifying party, in lieu of indemnifying such
indemnified party, shall contribute to the amount paid or payable by such
indemnified party as a result of the losses, claims, damages or liabilities
referred to in paragraph a. or b. of this Section 7 (i) in such proportion as is
appropriate to reflect the relative benefits received by each indemnifying party
from the offering of the shares or (ii) if the allocation provided by clause (i)
above is not permitted by applicable law, in such proportion as is appropriate
to reflect not only the relative benefits referred to in clause (i) above but
also the relative fault of each indemnifying party in connection with the
statements or omissions that resulted in such losses, claims, damages or
liabilities, or actions in respect thereof, as well as any other relevant
equitable considerations.  The relative benefits received by the Company and the
Selling Securityholders on


                                         -19-

<PAGE>

the one hand and the Underwriters on the other shall be deemed to be in the same
respective proportions as the total net proceeds from the offering of the shares
received by the Company and the Selling Securityholders and the total
underwriting discount received by the Underwriters, as set forth in the table on
the cover page of the Prospectus, bear to the aggregate public offering price of
the shares.  Relative fault shall be determined by reference to, among other
things, whether the untrue or alleged untrue statement of a material fact or the
omission or alleged omission to state a material fact relates to information
supplied by each indemnifying party and the parties' relative intent, knowledge,
access to information and opportunity to correct or prevent such untrue
statement or omission.

    The parties agree that it would not be just and equitable if contributions
pursuant to this paragraph d. were to be determined by pro rata allocation (even
if the Underwriters were treated as one entity for such purpose) or by any other
method of allocation which does not take into account the equitable
considerations referred to in the first sentence of this paragraph d.  The
amount paid by an indemnified party as a result of the losses, claims, damages
or liabilities, or actions in respect thereof, referred to in the first sentence
of this paragraph d. shall be deemed to include any legal or other expenses
reasonably incurred by such indemnified party in connection with investigation,
preparing to defend or defending against any action or claim which is the
subject of this paragraph d.  Notwithstanding the provisions of this paragraph
d., no Underwriter shall be required to contribute any amount in excess of the
underwriting discount applicable to the shares purchased by such Underwriter. 
No person guilty of fraudulent misrepresentation (within the meaning of Section
11(f) of the Securities Act) shall be entitled to contribution from any person
who was not guilty of such fraudulent misrepresentation.  The Underwriters'
obligations in this paragraph d. to contribute are several in proportion to
their respective underwriting obligations and not joint.

    Each party entitled to contribution agrees that upon the service of a
summons or other initial legal process upon it in any action instituted against
it in respect of which contribution may be sought, it will promptly give written
notice of such service to the party or parties from whom contribution may be
sought, but the omission so to notify such party or parties of any such service
shall not relieve the party from whom contribution may be sought from any
obligation it may have hereunder or otherwise (except as specifically provided
in paragraph c. of this Section 7).

    f.   Neither the Company nor the Selling Securityholders will, without the
prior written consent of each Underwriter, settle or compromise or consent to
the entry of any judgment in any pending or threatened claim, action, suit or
proceeding in respect of which indemnification may be sought hereunder (whether
or not such Underwriter or any person who controls such Underwriter within the
meaning of Section 15 of the Securities Act or Section 20 of the Exchange Act is
a party to such claim, action, suit or proceeding) unless such settlement,
compromise or consent includes an unconditional release of such Underwriter and
each such controlling person from all liability arising out of such claim,
action, suit or proceeding.

    g.   No Underwriter or person who controls an Underwriter will, without the
prior written consent of the Company, settle or compromise or consent to the
entry of any judgment in any pending or threatened claim, action, suit or
proceeding in respect of which indemnification may be sought


                                         -20-

<PAGE>

hereunder (whether or not the Company or any person who controls the Company
within the meaning of Section 15 of the Securities Act or Section 20 of the
Exchange Act is a party to such claim, action, suit or proceeding) without the
prior written consent of the Company, which consent shall not be unreasonably
delayed, denied or conditioned.

    h.   The liability of each Selling Securityholder under such Selling
Securityholder's representations and warranties contained in Section 2 hereof
and under the indemnity and reimbursement agreements contained in the provisions
of this Section 7 and Section 8 hereof shall be limited to an amount equal to
the initial public offering price, less underwriting discounts and commissions,
of the shares sold by such Selling Securityholder to the Underwriters.  The
Company and the Selling Securityholders may agree, as among themselves and
without limiting the rights of the Underwriters under this Agreement, as to the
respective amounts of such liability for which they each shall be responsible.

    SECTION 8. REIMBURSEMENT OF CERTAIN EXPENSES.  In addition to their other
obligations under Section 7 of this Agreement (and subject, in the case of a
Selling Securityholder, to the provisions of paragraphs b. and h. of Section 7),
the Company and the Selling Securityholders hereby jointly and severally agree
to reimburse on a monthly basis the Underwriters for all reasonable legal and
other expenses incurred in connection with investigating or defending any claim,
action, investigation, inquiry or other proceeding arising out of or based upon
any statement or omission, or any alleged statement or omission, described in
paragraph a. of Section 7 of this Agreement, notwithstanding the absence of a
judicial determination as to the propriety and enforceability of the obligations
under this Section 8 and the possibility that such payments might later be held
to be improper, unenforceable or otherwise not required under the terms of this
Agreement; PROVIDED, HOWEVER, that  to the extent any such payment is ultimately
held to be improper, unenforceable or otherwise not required under the terms of
this Agreement, the Underwriters receiving such payments shall promptly refund
them and  such Underwriters shall provide to the Company, upon request,
reasonable assurances of their ability to effect any refund, when and if due.

    SECTION 9. TERMINATION.  This Agreement may be terminated by you at any
time prior to the Closing Date by giving written notice to the Company and the
Selling Securityholders in accordance with Section 10, or if after the date of
this Agreement trading in the Common Stock shall have been suspended, or if
there shall have occurred  the engagement in hostilities or an escalation of
major hostilities by the United States or the declaration of war or a national
emergency by the United States on or after the date hereof,  any outbreak of
hostilities or other national or international calamity or crisis or change in
economic or political conditions if the effect of such outbreak, calamity,
crisis or change in economic or political conditions in the financial markets of
the United States or the Company's industry sector generally would, in the
Underwriters' reasonable judgment, make the offering or delivery of the shares
impracticable,  suspension of trading in securities generally or a material
adverse decline in value of securities generally on the New York Stock Exchange,
the American Stock Exchange, or The Nasdaq Stock Market, or limitations on
prices other than limitations on hours or numbers of days of trading) for
securities on either such exchange or system,  the enactment, publication,
decree or other promulgation of any federal statute, regulation, rule or order
of, or commencement of any proceeding or investigation by, any court,


                                         -21-

<PAGE>

legislative body, agency or other federal governmental authority which in the
Underwriters' reasonable opinion materially and adversely affects or will
materially or adversely affect the business or operations of the Company, except
as is specifically disclosed in or contemplated by the Prospectus,  the
declaration of a banking moratorium by either federal or New York State
authorities or  the taking of any official action by the federal government or
any federal agency in respect of its monetary or fiscal affairs which in the
Underwriters' reasonable opinion has a material adverse effect on the securities
markets in the United States.  If this Agreement shall be terminated pursuant to
this Section 9, there shall be no liability of the Company or the Selling
Securityholders to the Underwriters and no liability of the Underwriters to the
Company or the Selling Securityholders; PROVIDED, HOWEVER, that in the event of
any such termination the Company and the Selling Securityholders agree to
indemnify and hold harmless the Underwriters from all costs or expenses incident
to the performance of the obligations of the Company and the Selling
Securityholders under this Agreement, including all costs and expenses referred
to in paragraphs i. and j. of Section 6 hereof.

    SECTION 10. CONDITIONS OF UNDERWRITERS' OBLIGATIONS.  The obligations of
the several Underwriters to purchase and pay for the shares shall be subject to
the performance by the Company and by the Selling Securityholders of all their
respective obligations to be performed hereunder at or prior to the Closing Date
or any later date on which Optional Shares are to be purchased, as the case may
be, and to the following further conditions:

    a.   The Registration Statement shall have become effective; and no stop
order suspending the effectiveness thereof shall have been issued and no
proceedings therefor shall be pending or threatened by the Commission.

    b.   The legality and sufficiency of the sale of the shares hereunder and
the validity and form of the certificates representing the shares, all corporate
proceedings and other legal matters incident to the foregoing, and the form of
the Registration Statement and of the Prospectus (except as to the financial
statements contained therein), shall have been approved at or prior to the
Closing Date by Sachnoff & Weaver, Ltd., counsel for the Underwriters.

    c.   You shall have received from Mayer, Brown & Platt, counsel for the
Company, an opinion, addressed to the Underwriters and dated the Closing Date,
covering the matters set forth in Annex A hereto, from Suelthaus & Walsh, P.C.,
Missouri counsel for the Company, an opinion, addressed to the Underwriters and
dated the Closing Date covering the matters set forth in Annex B hereto, and
from Husch & Eppenberger, counsel for the Selling Securityholders, an opinion,
addressed to the Underwriters dated the Closing Date covering the matters set
forth in Annex C hereto, and if Optional Shares are purchased at any date after
the Closing Date, additional opinions from each such counsel, addressed to the
Underwriters and dated such later date, confirming that the statements expressed
as of the Closing Date in such opinions remain valid as of such later date. 

    In rendering such opinions, such counsel may rely on: (1) an opinion or
opinions of other counsel retained by them or the Company as to laws of any
jurisdiction other than the United States; PROVIDED that (a) such reliance is
expressly authorized by each opinion so relied upon, and (b) each


                                         -22-

<PAGE>

such opinion is in form and substance satisfactory to you and your counsel; and,
(2) as to matters of fact, certificates of officers of the Company or of the
Selling Securityholders and of governmental officials.  In each such case such
counsel shall provide copies of the opinions or certificates relied upon and
shall state that they are so doing and that they believe they and the
Underwriters are justified in relying on such opinions or certificates. As an
alternative to (1) above, such counsel may explicitly assume, for the purpose of
any opinion regarding the enforceability of any agreement, that the laws of the
jurisdiction pursuant to which such agreement is by its terms to be construed
and enforced are not materially different from those of the jurisdiction where
such counsel is located.


    d.   Each of the following shall be true:  (i) as of the Effective Date,
the statements made in the Registration Statement and the Prospectus were true
and correct, and neither the Registration Statement nor the Prospectus omitted
to state any material fact required to be stated therein or necessary in order
to make the statements therein, respectively, not misleading; (ii) since the
Effective Date, no event has occurred which should have been set forth in a
supplement or amendment to the Prospectus which has not been set forth in such a
supplement or amendment; (iii) since the respective dates as of which
information is given in the Registration Statement in the form in which it
originally became effective and the Prospectus contained therein, there has not
been any material adverse change or any development involving a prospective
material adverse change in or affecting the business, properties, financial
condition or results of operations of the Company and its subsidiaries, taken as
a whole, whether or not arising from transactions in the ordinary course of
business, and, since such dates, except in the ordinary course of business,
neither the Company nor any of its subsidiaries has entered into any material
transaction not referred to in the Registration Statement in the form in which
it originally became effective and the Prospectus contained therein; (iv) the
Commission has not issued any order preventing or suspending the use of the
Prospectus or any Preliminary Prospectus filed as a part of the Registration
Statement or any amendment thereto; no stop order suspending the effectiveness
of the Registration Statement has been issued; and to the knowledge of the
respective signers, no proceedings for that purpose have been instituted or are
pending or contemplated under the Securities Act; (v) neither the Company nor
any of its subsidiaries has any material contingent obligations which are not
disclosed in the Registration Statement and the Prospectus; (vi) there are not
any pending or known threatened legal proceedings to which the Company or any of
its subsidiaries is a party or of which property of the Company or any of its
subsidiaries is the subject which are material and which are not disclosed in
the Registration Statement and the Prospectus; (vii) there are not any
franchises, contracts, leases or other documents which are required to be filed
as exhibits to the Registration Statement which have not been filed as required;
and (vii) the representations and warranties of the Company herein are true and
correct in all material respects as of the Closing Date or any later date on
which Optional Shares are to be purchased, as the case may be.

    e.   You shall have received on the Closing Date and on any later date on
which Optional Shares are purchased a certificate, dated the Closing Date or
such later date, as the case may be, and signed by the President and the Chief
Financial Officer of the Company, stating that the respective signers of said
certificate have carefully examined the Registration Statement in the form in
which it originally became effective and the Prospectus contained therein and
any supplements or


                                         -23-

<PAGE>

amendments thereto, and that the statements included in clauses (i) through
(viii) of paragraph d. of this Section 10 are true and correct.

    f.   You shall have received from Price Waterhouse LLP a letter or letters,
addressed to the Underwriters and dated as of the Closing Date and any later
date on which Optional Shares are purchased, confirming that they are
independent public accountants with respect to the Company within the meaning of
the Securities Act and the applicable published rules and regulations thereunder
and based upon the procedures described in their letter delivered to you
concurrently with the execution of this Agreement (the "ORIGINAL LETTER"), but
carried out to a date not more than three business days prior to the Closing
Date or such later date on which Optional Shares are purchased (i) confirming,
to the extent true, that the statements and conclusions set forth in the
Original Letter are accurate as of the Closing Date or such later date, as the
case may be, and (ii) setting forth any revisions and additions to the
statements and conclusions set forth in the Original Letter which are necessary
to reflect any changes in the facts described in the Original Letter since the
date of the Original Letter or to reflect the availability of more recent
financial statements, data or information.  The letters shall not disclose any
change, or any development involving a prospective change, in or affecting the
business or properties of the Company or any of its subsidiaries which, in your
sole judgment, makes it impractical or inadvisable to proceed with the public
offering of the shares or the purchase of the Optional Shares as contemplated by
the Prospectus.

    g.   Prior to the Closing Date, the shares to be issued and sold by the
Company shall have been duly authorized for listing by the Nasdaq National
Market upon official notice of issuance.

    h.   On or prior to the Closing Date, you shall have received from all
directors and all current executive officers of the Company (as identified on
page [30] of the Prospectus) agreements, in form reasonably satisfactory to
Volpe, Welty & Company, stating that without the prior written consent of Volpe,
Welty & Company, such person or entity will not, during the Lock-Up Period
(i) offer, sell, contract to sell, make any short sale (including without
limitation short against the box), pledge, or otherwise dispose of, directly or
indirectly, any shares of Common Stock or any options to acquire shares of
Common Stock or securities convertible into or exchangeable or exercisable for
or any other rights to purchase or acquire Common Stock (including without
limitation, Common Stock of the Company which may be deemed to be beneficially
owned in accordance with the rules and regulations of the Commission) or
(ii) enter into any swap or other agreement that transfers, in whole or in part,
any of the economic consequences or ownership of Common Stock, whether any such
transaction described in clause (i) or (ii) above is to be settled by delivery
of Common Stock or such other securities, in cash or otherwise; PROVIDED,
HOWEVER, that  parties to such agreements shall be permitted to exercise or
convert outstanding options, warrants or convertible securities, although any
securities issued upon such exercise or conversion shall remain subject to the
terms of such agreements and  parties to such agreements shall be permitted to
make bona fide gift transactions and transfers which will not result in any
change in beneficial ownership, but only on the condition that the transferee
agrees in writing to be bound by the provisions of such agreement for the
remainder of the Lock-Up Period.


                                         -24-
<PAGE>

     All the agreements, opinions, certificates and letters mentioned above or
elsewhere in this Agreement shall be deemed to be in compliance with the
provisions hereof only if Sachnoff & Weaver, Ltd., counsel for the Underwriters,
shall be reasonably satisfied that they comply in form and scope.

     In case any of the conditions specified in this Section 10 shall not be
fulfilled, this Agreement may be terminated by you by giving notice to the
Company.  Any such termination shall be without liability of the Company or the
Selling Securityholders to the Underwriters and without liability of the
Underwriters to the Company or the Selling Securityholders; PROVIDED, HOWEVER,
that (i) in the event of such termination, the Company and the Selling
Securityholders agree to indemnify and hold harmless the Underwriters from all
costs or expenses incident to the performance of the obligations of the Company
and the Selling Securityholder under this Agreement, including all costs and
expenses referred to in paragraphs i. and j. of Section 6 hereof, and (ii) if
this Agreement is terminated by you because of any refusal, inability or failure
on the part of the Company or the Selling Securityholders to perform any
agreement herein, to fulfill any of the conditions herein, or to comply with any
provision hereof other than by reason of a default by any of the Underwriters or
the termination of this Agreement by the Underwriters pursuant to Section 9, the
Company and the Selling Stockholders will jointly and severally reimburse the
Underwriters severally upon demand for all out-of-pocket expenses (including
reasonable fees and disbursements of counsel) that shall have been incurred by
them in connection with the transactions contemplated hereby.

     SECTION 11. CONDITIONS OF THE OBLIGATION OF THE COMPANY AND THE SELLING
SECURITYHOLDERS.  The obligation of the Company and the Selling Securityholders
to deliver the shares shall be subject to the conditions that (a) the
Registration Statement shall have become effective and (b) no stop order
suspending the effectiveness thereof shall be in effect and no proceedings
therefor shall be pending or threatened by the Commission.

     In case either of the conditions specified in this Section 11 shall not be
fulfilled, this Agreement may be terminated by the Company and the Selling
Securityholders by giving notice to you.  Any such termination shall be without
liability of the Company and the Selling Securityholders to the Underwriters and
without liability of the Underwriters to the Company or the Selling
Securityholders; PROVIDED, HOWEVER, that in the event of any such termination
the Company and the Selling Securityholders jointly and severally agree to
indemnify and hold harmless the Underwriters from all costs or expenses incident
to the performance of the obligations of the Company and the Selling
Securityholders under this Agreement, including all costs and expenses referred
to in paragraphs (i) and (j) of Section 6 hereof.

     SECTION 12. PERSONS ENTITLED TO BENEFIT OF AGREEMENT.  This Agreement shall
inure to the benefit of the Company, the Selling Securityholders and the several
Underwriters and, with respect to the provisions of Section 7 hereof, the
several parties (in addition to the Company, the Selling Securityholders and the
several Underwriters) indemnified under the provisions of said Section 7, and
their respective personal representatives, successors and assigns.  Nothing in
this Agreement is intended or shall be construed to give to any other person,
firm or corporation any legal or equitable remedy or claim under or in respect
of this Agreement or any provision herein contained.  The term


                                      -25-
<PAGE>


"successors and assigns" as herein used shall not include any purchaser, as such
purchaser, of any of the shares from any of the several Underwriters.

     SECTION 13. NOTICES.  Except as otherwise provided herein, all
communications hereunder shall be in writing or by telegraph and, if to the
Underwriters, shall be mailed, telegraphed or delivered to Volpe, Welty &
Company, One Maritime Plaza, 11th Floor, San Francisco, California 94111,
Attention:  Director of Compliance; with a copy to Douglas R. Newkirk, Sachnoff
& Weaver, Ltd., 30 S. Wacker, Chicago, IL 60606 and if to the Company, shall be
mailed, telegraphed or delivered to it at its office, ____________, Attention:
Richard Neece, with a copy to James Junewicz at Mayer, Brown & Platt, 190 South
LaSalle Street, Chicago, Illinois 60603; and if to the Selling Securityholders,
shall be mailed, telegraphed or delivered to the Selling Securityholders in care
of____________ at ____________, with a copy to James Stepleton at Husch &
Eppenberger, 100 N. Broadway, Suite 1300, St. Louis, Missouri 63109.  All
notices given by telegraph shall be promptly confirmed by letter.

     SECTION 14. MISCELLANEOUS.  The reimbursement, indemnification and
contribution agreements contained in this Agreement and the representations,
warranties and covenants in this Agreement shall remain in full force and effect
regardless of (a) any termination of this Agreement, (b) any investigation made
by or on behalf of any Underwriter or controlling person thereof, or by or on
behalf of the Company or the Selling Securityholders or their respective
directors or officers, and (c) delivery and payment for the shares under this
Agreement; PROVIDED, HOWEVER, that if this Agreement is terminated prior to the
Closing Date, the provisions of paragraphs (1) and (m) of Section 6 hereof shall
be of no further force or effect.

     SECTION 15. PARTIAL UNENFORCEABILITY.  The invalidity or unenforceability
of any Section, paragraph or provision of this Agreement shall not affect the
validity or enforceability of any other Section, paragraph or provision hereof.
If any Section, paragraph or provision of this Agreement is for any reason
determined to be invalid or unenforceable, there shall be deemed to be made such
minor changes (and only such minor changes) as are necessary to make it valid
and enforceable.

     SECTION 16. APPLICABLE LAW.  This Agreement shall be governed by and
construed in accordance with the internal laws (and not the laws pertaining to
conflicts of laws) of the State of California.

     SECTION 17. GENERAL.  This Agreement constitutes the entire agreement of
the parties to this Agreement and supersedes all prior written or oral and all
contemporaneous oral agreements, understandings and negotiations with respect to
the subject matter hereof.  This Agreement may be executed in several
counterparts, each one of which shall be an original, and all of which shall
constitute one and the same document.

     In this Agreement, the masculine, feminine and neuter genders and the
singular and the plural include one another.  The section headings in this
Agreement are for the convenience of the parties only and will not affect the
construction or interpretation of this Agreement.  This Agreement may


                                      -26-
<PAGE>


be amended or modified, and the observance of any term of this Agreement may be
waived, only by a writing signed by the Company, the Selling Securityholders and
you.

     Any person executing and delivering this Agreement as Attorney-in-fact for
the Selling Securityholders represents by so doing that he has been duly
appointed as Attorney-in-fact by such Selling Securityholder pursuant to a
validly existing and binding Power of Attorney which


                  [remainder of page intentionally left blank]


                                      -27-
<PAGE>

authorizes such Attorney-in-fact to take such action.  Any action taken under
this Agreement by any of the Attorneys-in-fact will be binding on all of the
Selling Securityholders.

     If the foregoing is in accordance with your understanding of our agreement,
kindly sign and return to us the enclosed copies hereof, whereupon it will
become a binding agreement among the Company and the several Underwriters,
including you, all in accordance with its terms.

                                        Very truly yours,

                                        CITATION COMPUTER SYSTEMS, INC.


                                        By:
                                           -------------------------------------
                                             Title:
                                                   -----------------------------


                                        THE SELLING SECURITYHOLDERS


                                        By:
                                           -------------------------------------
                                             Attorney-in-fact



The foregoing Underwriting
Agreement is hereby confirmed
and accepted by us in
San Francisco, California as of
the date first above written.

VOLPE, WELTY & COMPANY
JEFFERIES & COMPANY, INC.
PUNK, ZIEGEL & KNOELL

Acting for ourselves and as
Representatives of the several
Underwriters named in the
attached Schedule A

By:  VOLPE, WELTY & COMPANY


By:
     -----------------------
     Principal


                                      -28-
<PAGE>

                                   SCHEDULE I

                                  UNDERWRITERS


                                                         Number of
                                                    Firm Shares to
Underwriters                                          be Purchased
- ------------                                          ------------

Volpe, Welty & Company . . . . . . . . . . . . . .

Jefferies & Company, Inc.. . . . . . . . . . . . .

Punk, Ziegel & Knoell. . . . . . . . . . . . . . .
                                                        ---------


     Total . . . . . . . . . . . . . . . . . . . .      2,732,311
                                                        ---------
                                                        ---------


                                       I-1
<PAGE>

                                   SCHEDULE II

                             SELLING SECURITYHOLDERS


                                                        Number of      Number of
                                                      Firm Shares  Option Shares
Name of Selling Securityholders                        to be Sold     to be Sold
- -------------------------------                        ----------     ----------

CFB Venture Fund I, Inc. . . . . . . . . . . . . .        532,311        100,000

Frank L. Poggio. . . . . . . . . . . . . . . . . .        200,000        100,000
                                                          -------        -------

     Total . . . . . . . . . . . . . . . . . . . .        732,311        200,000
                                                          -------        -------
                                                          -------        -------


                                      II-1
<PAGE>

                                     ANNEX A

                     MATTERS TO BE COVERED IN THE OPINION OF
                       SECURITIES COUNSEL FOR THE COMPANY


     (i)    Each of the Company and its subsidiaries is validly existing as a
corporation in good standing under the laws of the jurisdiction of its
incorporation, is in good standing as a foreign corporation in certain specified
states and has full corporate power and authority to own or lease its properties
and conduct its business as described in the Registration Statement; all the
issued and outstanding capital stock of each of the subsidiaries of the Company
has been duly authorized and validly issued and is fully paid and nonassessable,
and is owned by the Company free and clear of all liens, encumbrances and
security interests, and to the best of such counsel's knowledge, no options,
warrants or other rights to purchase, agreements or other obligations to issue
or other rights to convert any obligations into shares of capital stock or
ownership interests in such subsidiaries are outstanding; In addition to the
foregoing opinions, such counsel shall state that they have no knowledge that
the Company conducts operations or owns or leases property in other states such
that the Company would be required to qualify as a foreign corporation, except
where the failure to be so qualified would not have a Material Adverse Effect;

     (ii)   the authorized capital stock of the Company consists of ____________
shares of ____________ Stock, $____________ par value, of which there are
outstanding ____________ shares, and ________ shares of Common Stock,
$____________ par value, of which there are outstanding _______ shares; all of
the outstanding shares of such capital stock (including the Firm Shares and the
Optional Shares issued, if any) have been duly authorized and validly issued and
are, assuming receipt in full of the consideration specified in the resolutions
authorizing such issuance, fully paid and nonassessable; any Optional Shares
purchased after the Closing Date have been duly authorized and, when issued and
delivered to, and paid for by, the Underwriters as provided in the Underwriting
Agreement, will be validly issued and fully paid and nonassessable; and no
preemptive rights of, or rights of refusal in favor of, shareholders exist with
respect to the Shares, or the issue and sale thereof, pursuant to the Articles
of Incorporation or Bylaws of the Company or any other instrument and, to the
knowledge of such counsel, there are no contractual preemptive rights that have
not been waived, rights of first refusal or rights of co-sale which exist with
respect to the Shares being sold by the Selling Securityholders or the issue and
sale of the Shares by the Company;

     (iii)  the Registration Statement has become effective under the Securities
Act and, to the best of such counsel's knowledge, no stop order suspending the
effectiveness of the Registration Statement or suspending or preventing the use
of the Prospectus is in effect and no proceedings for that purpose have been
instituted or are pending or contemplated by the Commission;

     (iv)   the Registration Statement and the Prospectus (except as to the
financial statements and schedules and other financial data contained therein,
as to which such counsel need express no opinion) comply as to form in all
material respects with the requirements of the Securities Act, the Exchange Act
and with the rules and regulations of the Commission thereunder;


                                       A-1
<PAGE>


     (v)    such counsel do not know of any franchises, contracts, leases,
documents or legal proceedings, pending or threatened, which in the opinion of
such counsel are of a character required to be described in the Registration
Statement or the Prospectus or to be filed as exhibits to the Registration
Statement, which are not described and filed as required;

     (vi)   the Underwriting Agreement has been duly authorized, executed and
delivered by the Company;

     (vii)  the Company has full corporate power and authority to enter into the
Underwriting Agreement and to sell and deliver the Shares to be sold by it to
the several Underwriters; the Underwriting Agreement is a valid and binding
agreement of the Company enforceable in accordance with its terms, except as
enforceability may be limited by general equitable principles, bankruptcy,
insolvency, reorganization, moratorium or other laws affecting creditor's rights
generally and except as to those provisions relating to indemnity or
contribution for liabilities arising under federal and state securities laws (as
to which no opinion need be expressed).

     (viii) the issue and sale by the Company of the Shares sold by the Company
as contemplated by the Underwriting Agreement will not result in a breach of, or
constitute a default under the Articles of Incorporation or Bylaws of the
Company or any of its subsidiaries or any material agreement or instrument known
to such counsel (as listed on a schedule to the opinion), to which the Company
or any of its subsidiaries is a party or by which any of its properties may be
bound or any applicable law or regulation, or any order, writ, injunction or
decree, of any jurisdiction, court or governmental instrumentality known to such
counsel (as listed on a schedule to the opinion);

     (ix)   all holders of securities of the Company having rights to the
registration of shares of Common Stock, or other securities, known to such
counsel, because of the filing of the Registration Statement by the Company have
executed the Underwriting Agreement as Selling Securityholders, have waived such
rights or have suffered the expiration of such rights by reason of lapse of time
following notification of the Company's intent to file the Registration
Statement;

     (x)    no consent, approval, authorization or order of any court or
governmental agency or body is required for the consummation of the transactions
contemplated in the Underwriting Agreement, except such as have been obtained
under the Securities Act and such as may be required under state securities or
blue sky laws in connection with the purchase and distribution of the Shares by
the Underwriters and the clearance of the offering with the NASD; and

     (xi)   the Shares sold by the Selling Securityholders are listed and duly
admitted to trading on the Nasdaq National Market, and the shares issued and
sold by the Company will been duly authorized for listing by the Nasdaq National
Market upon official notice of issuance.

     Counsel rendering the foregoing opinion may rely as to questions of law not
involving the laws of the United States or of the States of Illinois or
Delaware, upon opinions of local counsel reasonably satisfactory in form and
scope to counsel for the Underwriters.  Copies of any opinions so relied upon
shall be delivered to the Representatives and to counsel for the Underwriters
and the


                                       A-2
<PAGE>


foregoing opinion shall also state that counsel believes it is reasonable for
the Underwriters to rely upon the opinions of such local counsel.

     In addition to the matters set forth above, counsel rendering the foregoing
opinion shall also include a statement to the effect that no facts have has come
to the attention of such counsel that would cause them to believe that the
Registration Statement (except as to the financial statements and schedules and
other financial or statistical data contained or incorporated by reference
therein, as to which such counsel need not express any opinion or belief) at the
Effective Date contained any untrue statement of a material fact or omitted to
state a material fact required to be stated therein or necessary to make the
statements therein not misleading, that the Prospectus, as amended or
supplemented, if applicable (except as to the financial statements and schedules
and other financial or statistical data contained or incorporated by reference
therein, as to which such counsel need not express any opinion or belief) as of
its date or at the Closing Date (or any later date on which Optional Shares is
purchased), contained or contains any untrue statement of a material fact or
omitted or omits to state a material fact necessary in order to make the
statements therein, in light of the circumstances under which they were made,
not misleading. Such statements may disclaim any independent check or
verification.


                                       A-3
<PAGE>

                                     ANNEX B

                     MATTERS TO BE COVERED IN THE OPINION OF
                        MISSOURI COUNSEL FOR THE COMPANY


     The information required to be set forth in the Registration Statement in
answer to Items 9 and 10 (insofar as it relates to such counsel) of Form S-2 is
to the best of such counsel's knowledge accurately and adequately set forth
therein in all material respects or no response is required with respect to such
Items.


                                       B-1
<PAGE>

                                     ANNEX C

                     MATTERS TO BE COVERED IN THE OPINION OF
                     COUNSEL FOR THE SELLING SECURITYHOLDERS


     (i)    The Underwriting Agreement has been duly executed and delivered by
or on behalf of the Selling Securityholders and the Custody Agreement between
the Selling Securityholders and ____________, as Custodian, and the Power of
Attorney referred to in such Custody Agreement have been duly executed and
delivered by the several Selling Securityholders;

     (ii)   the Underwriting Agreement, the Custody Agreement and the Power of
Attorney are valid and binding agreements of each of the Selling Securityholders
enforceable in accordance with their terms except as enforceability may be
limited by general equitable principles, bankruptcy, insolvency, reorganization,
moratorium or other laws affecting creditors' rights generally and except with
respect to those provisions relating to indemnity or contribution for
liabilities under the Securities Act, as to which no opinion need be expressed,
and each Selling Securityholder has full legal right and authority to enter into
the Underwriting Agreement, the Custody Agreement and the Power of Attorney and
to sell, transfer and deliver in the manner provided in the Underwriting
Agreement the Shares sold by such Selling Securityholder hereunder;

     (iii)  to the best of such counsel's knowledge, the transfer and sale by
the Selling Stockholders of the Shares to be sold by the Selling Stockholders as
contemplated by the Underwriting Agreement, the Power of Attorney and the
Custody Agreement will not conflict with, result in a breach of, or constitute a
default under any agreement or instrument known to such counsel to which any of
the Selling Stockholders is a party or by which any of the Selling Stockholders
or any of their properties may be bound, or any applicable law or regulation, or
so far is known to such counsel, order, writ, injunction or decree of any
jurisdiction, court or governmental instrumentality body;

     (iv)   good and marketable title to the Shares under the Underwriting
Agreement, free and clear of all liens, encumbrances, equities, security
interests and claims, has been transferred to the Underwriters who have
severally purchased such Shares under the Underwriting Agreement, assuming for
the purpose of this opinion that the Underwriters purchased the same in good
faith without notice of any adverse claims.


                                       C-1

<PAGE>

                              [MAYER, BROWN & PLATT LETTERHEAD]




                                 August 28, 1996


The Board of Directors
CITATION Computer Systems, Inc.
424 South Woods Mill Road
Chesterfield, Missouri  63017

     Re:  COMMON STOCK, $.10 PAR VALUE PER SHARE

Gentlemen:

     We have acted as special counsel to CITATION Computer Systems, Inc., a 
Missouri corporation (the "Company"), in connection with the corporate 
proceedings (the "Corporate Proceedings") taken and to be taken relating to 
the proposed public offering by the Company and certain shareholders of the 
Company of up to an aggregate of 3,167,159 shares (the "Shares") of the 
Company's common stock, $.10 par value per share (the "Common Stock").  We 
have also participated in the preparation and filing with the Securities and 
Exchange Commission under the Securities Act of 1933, as amended, of a 
registration statement on Form S-2 (the "Registration Statement") relating to 
such shares of Common Stock.  In this connection, we have examined such 
corporate and other records, instruments, certificates, opinions and 
documents as we considered necessary to enable us to express this opinion.  
We have assumed without any independent verification or examination that that 
Company has received, or in the case of newly issued Shares, will receive, 
payment in full of the higher of contract price or par value with respect to 
such Shares.  As to any other facts material to the opinions expressed herein 
which were not independently established or verified, we have relied upon and 
assumed the present and continuing truth and accuracy of those factual 
representations made to us by directors and officers of the Company.

     Based on the foregoing, it is our opinion that upon completion of the 
Corporate Proceedings, the Shares will have been duly authorized for 
issuance, and, when the Shares are delivered in accordance with the 
Underwriting Agreement in substantially the form filed as Exhibit 1.1 to the 
Registration Statement and the Corporate Proceedings, the Shares will be 
validly issued, fully paid and non-assessable.

     We are attorneys admitted to practice law in the State of Illinois.  To 
the extent our opinions in the preceding paragraph relate to the laws of the 
State of Missouri, we have consulted and are relying on Suelthaus & Walsh, 
P.C., Missouri counsel to the Company.

<PAGE>

August 28, 1996
Page 2




     We consent to the filing of this opinion as an exhibit to the 
Registration Statement and to the reference to us under the caption "Legal 
Matters."

                              Very truly yours,



                              MAYER, BROWN AND PLATT




<PAGE>
                                                            EXHIBIT 10.16


                                      AGREEMENT


     This Agreement is made and entered into on the date last below written 
by and between CITATION COMPUTER SYSTEMS, INC., a Missouri corporation (the 
"COMPANY"), the principal business address of which is 424 South Woods Mill 
Road, Suite 200, Chesterfield, Missouri 63017, and FRANK L. POGGIO 
("POGGIO"), whose principal residence address is 14598 Big Timber Lane, 
Chesterfield, Missouri 63017.

     WHEREAS, Poggio is and has been for a number of years an employee of the 
Company; and

     WHEREAS, the terms and conditions of Poggio's current employment by the 
Company are defined in an Employment Agreement dated December 11, 1992 
between the Company and Poggio, as amended (the "EMPLOYMENT AGREEMENT") and 
in a Non-Competition/Non-Solicitation Agreement also dated December 11, 1992 
(the "NON-COMPETITION/NON-SOLICITATION AGREEMENT"); and

     WHEREAS, Poggio is also a shareholder of the Company, an officer of the 
Company, and a member of its Board of Directors; and

     WHEREAS, the Company and Poggio have reached an understanding concerning 
the voluntary termination of Poggio's employment with the Company, and desire 
to memorialize their understanding in this writing;

     NOW, THEREFORE, for and in consideration of the premises and of the 
mutual covenants and promises set forth herein, the adequacy of which is 
acknowledged by each of the parties, it is hereby agreed as follows.

                                    1.  RESIGNATION

     Poggio hereby voluntarily resigns as an employee of the Company, 
effective as of July 15, 1996 (the "RESIGNATION DATE").    This Agreement 
shall be effective as of the eighth day following the date on which it is 
executed by Poggio (the "EFFECTIVE DATE").

                            2.  SUPERSEDES PRIOR AGREEMENTS

     This Agreement shall supersede in all respects the Employment Agreement 
and Non-Competition/Non-Solicitation Agreement, both of which shall be deemed 
to have terminated and shall be of no further force and effect from and after 
the Effective Date.  From and after 

Agreement                                                               Page 1


<PAGE>the Effective Date, all of the rights and obligations of the Company 
and Poggio arising out of their employment relationship and the subject 
matter hereof shall be governed solely by this Agreement.

                      3.   REGULAR COMPENSATION; FRINGE BENEFITS

     It is understood that Poggio's compensation and fringe benfits ceased as 
of the Resignation Date and that no further compensation or fringe benefits 
are due to Poggio.

                                 4.  BUSINESS EXPENSES

     Poggio shall be reimbursed for all business expenses incurred through 
the Resignation Date.  All expense reports must be turned in within 30 days 
after the Effective Date in order to be eligible for reimbursement.

                  5.  RECONCILIATION OF AMOUNTS DUE; COMPANY PROPERTY

     The Company and Poggio shall reconcile all other amounts due from one to 
the other as of the Effective Date.  To the extent that the net of the 
reconciliation favors Poggio, the net amount due to Poggio shall be paid to 
Poggio within 10 days after the Effective Date.  To the extent that the net 
of the reconciliation favors the Company, the net amount due to the Company 
shall be subtracted from the consulting payments otherwise due to Poggio.
     
     Poggio shall, on or promptly after the Effective Date, return any and 
all property of the Company of any kind or nature that is in his possession 
or control.

                                6.  CONSULTING SERVICES

     Poggio shall provide consulting services to the Company for a period of 
12 months following the Effective Date.  During that time, Poggio shall make 
himself available at mutually agreed upon times to provide advice and 
consultation to the Company with respect to any and all operations of the 
Company, relationships with vendors and customers, software and business 
acquisitions, and general strategic planning.

     The Company shall pay to Poggio $6,250.00 per month as compensation for 
providing consulting services.  If Poggio should die or become unable to 
render the consulting services contemplated hereunder, no further monthly 
payments will be due.  Monthly amounts due for consulting shall be payable in 
advance on the Effective Date and on the same date of each month thereafter 
during the term of this Agreement until 12 such payments have been made.

Agreement                                                               Page 2

<PAGE>
                                7.  BOARD OF DIRECTORS

     Poggio's membership on the Board of Directors of the Company shall be
unaffected by this Agreement. 

                              8.  CONFIDENTIAL INFORMATION

     Poggio shall not, except as authorized by the Company, during or at any 
time after the Effective Date, directly or indirectly, use for himself or 
others, or disclose, communicate, divulge, furnish to, or convey to any other 
person, firm, or corporation, any secret or confidential information, 
knowledge, or data of the Company (whether or not written and whether or not 
labeled as confidential, secret, or otherwise) or that of third parties 
obtained by Poggio during the period of his employment with the Company. 

     As used herein, secret or confidential information, knowledge, or data 
shall NOT include information:  (i) that is generally available in the 
industry at the time of its disclosure to Poggio or that subsequently becomes 
generally available in the industry, unless it becomes so available as a 
result of a breach of this Agreement; (ii) that becomes available from a 
person other than Poggio, which person is not otherwise bound by a 
confidentiality agreement with the Company; or (iii) that it can be clearly 
proven was already known by the receiving party PRIOR TO its disclosure to 
the receiving party.  
     
                        9.  NON-SOLICITATION; NON-DISPARAGEMENT

     For a period of 12 months after the Effective Date, Poggio shall not 
participate, directly or indirectly, in or be materially involved in any 
manner in the hiring or any attempt to hire as an employee, officer, 
director, consultant, or advisor any person who is at the time of such hiring 
or attempted hiring an employee of Company.

     Poggio agrees that he will not, at any time after the date hereof, make 
any statement or take or omit to take any action, the effect of which is to 
criticize or otherwise disparage in any way the Company or its management.

                                  10.  MUTUAL RELEASES

     Poggio, in consideration of the payments and other benefits provided by 
this Agreement and other consideration herein, and with the intent of binding 
both himself, his heirs, personal representatives, administrators, 
successors, and assigns, hereby releases and forever discharges the Company 
and all their present, former, and future officers, directors, employees, 
agents, attorneys, divisions, subsidiaries, successors, related companies, 
the 

Agreement                                                               Page 3

<PAGE>

shareholders, partners, and members of all of them, personal 
representatives, and assigns, from any and all claims, charges, rights of 
action, judgments, jury verdicts, or lawsuits arising on or before the 
Effective Date, including but not limited to: (l) any and all claims relating 
to alleged discrimination, including but not limited to, any and all actions 
arising under Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 
2000e et seq., the Age Discrimination in Employment Act, 29 U.S.C. Section 
621 et seq., the Missouri Civil Rights Act, Mo. Rev. Stat. Section 213.010 et 
seq., and the Americans with Disabilities Act, 42 U.S.C. Section 12101 et 
seq.; (2) any and all actions for breach of contract, violation of public 
policy, promissory estoppel, fraud, negligence, wrongful or retaliatory 
discharge, defamation, intentional infliction of emotional distress, and/or 
other personal or business injury; (3) any and all rights to or claims for 
compensation (including, but not limited to, salary, severance or vacation 
pay, bonuses, incentives, pension, insurance, or any other employment or 
fringe benefits or compensation of any kind whatsoever) except as provided 
for in this Agreement, rights to or claims for liquidated damages, rights to 
or claims for reinstatement, rights to or claims for contract, compensatory, 
exemplary or punitive damages, rights to or claims for injunctive relief, 
rights to or claims for front pay, rights to or claims for expenses, costs, 
or attorneys' fees; and (4) any and all claims for losses or damages of 
whatsoever kind or nature which he now has or has ever had, both known or 
unknown, or which his heirs, personal representatives, administrators, 
successors, and assigns hereinafter can, shall, or may have, both known or 
unknown, against the Company and/or all its present, former and future 
officers, directors, employees, agents, attorneys, divisions, subsidiaries, 
successors, related companies, administrators, personal representatives, and 
assigns.  Poggio hereby expressly waives the benefit of any statute or rule 
of law, which, if applied to this Agreement, would otherwise exclude from its 
binding effect any claims not now known by Poggio to exist.

     Notwithstanding the provisions of the immediately preceding paragraph,
Poggio does not release such rights as he may have to indemnification as a
former officer and/or director of the Company, whether such rights arise under
the Company's By-laws, contract, an insurance policy, or otherwise. 
Additionally, the Company shall, IF Poggio is not covered by director AND
officer insurance written on an occurrence basis for the time period ending on
the Effective Date, continue to provide director and officer insurance coverage
to Poggio, but only to the extent (if any) that current officers and directors
are covered, for a  period of five years following the Effective Date, so long
as such coverage is available.

     The Company, on behalf of itself, its subsidiaries and affiliates and
anyone claiming by, through, or under any of them, in consideration of the
agreements and promises by Poggio in this Agreement and other consideration
herein, and with the intent of binding itself, its successors and assigns,
hereby releases and forever discharges Poggio and all of his heirs, personal
representatives, administrators, successors, and assigns from any and all
claims, charges, rights of action, judgments, jury verdicts, or lawsuits arising
on or before 

Agreement                                                               Page 4

<PAGE>

the Effective Date, including without limitation:  (1) any and all
actions for breach of contract, violation of public policy, promissory estoppel,
fraud, negligence, defamation, and other business injury, including rights to or
claims for liquidated damages, claims for contract, compensatory, exemplary, or
punitive damages, rights to or claims for injunctive relief, rights to or claims
for expenses, costs, or attorneys' fees; and (2) any and all claims for losses
or damages of whatsoever kind or nature which the Company now has or has ever
had, both known or unknown, for which its successors or assigns hereafter can,
shall, or may have, both known or unknown, against Poggio and/or any of his
administrators, personal representatives, successors, or assigns.

     It is expressly understood and agreed that the acceptance by the parties of
the terms and conditions of this Agreement shall not be deemed to be an
admission of liability on the part of any party hereto.

                                  11.  AGE CLAIM WAIVER      Poggio 
understands that there is included within the release given by him in the 
immediately preceding section a release and waiver of all rights and claims 
Poggio may have under the Age Discrimination in Employment Act, 29 U.S.C. 
Section 621 et seq. (the "ADEA").  In order to comply with the Act, the 
Company hereby advises Poggio as follows:

          (a)  Poggio has the right to consult with an attorney prior to
     executing this Agreement.

          (b)  The waiver and release of rights and claims under the ADEA
     pertains only to rights and claims arising on or before the Effective Date
     of this Agreement, but not to rights and claims under the ADEA that arise
     after the Effective Date of this Agreement.
     
          (c)  It is understood that the consulting arrangements between Poggio
     and the Company that are made pursuant to this Agreement are not required
     under the Employment Agreement in the event of Poggio's voluntary
     resignation, that the non-solicitation provisions of this Agreement are
     similar to what would be applicable under the Non-Competition/
     Non-Solicitation Agreement in the event of Poggio's voluntary resignation,
     and that CITATION has not exercised what would otherwise be its right to
     include provisions limiting Poggio's ability to compete in the healthcare
     information systems business after the Effective Date.  All of the
     foregoing represents a compromise between the Company and Poggio with
     respect to the relative positions of the Company and Poggio following his
     voluntary resignation.  Also, the Company has agreed, without objection, 
     to increase the number of its common shares owned 

Agreement                                                               Page 5

<PAGE>

     by Poggio that will be included in its intended upcoming offering to 
     the public, it being understood that the Company does NOT obligate itself
     to complete such public offering if market or other conditions do not 
     justify same in the sole discretion of the Company.

          (d)  Notwithstanding any other provisions hereof, this Agreement shall
     not become effective until 7 days have passed following the date on which
     it is executed by Poggio.  During said 7-day period, Poggio may revoke this
     Agreement by notice in writing to the Company, in which case this Agreement
     shall be null and void and unenforceable by either party.

          (e)  Poggio shall have a period of 21 days after the date on which
     this Agreement is delivered to him to consider whether or not to execute
     it.  Assuming the factual circumstances on which this Agreement is based
     are materially correct and absent substantially changed circumstances, the
     Company intends to execute the Agreement in the form delivered, or with
     modifications acceptable to it and Poggio, upon request from Poggio at any
     time within the said 21-day period.

                                 12.  GENERAL PROVISIONS

     TERMS OF THIS AGREEMENT.  No party shall,  without written authorization 
from the other, disclose to any third party the terms and conditions of this 
Agreement except as may be necessary to establish or assert rights hereunder 
or as may be required by law or applicable regulation; provided, however, 
that any party may, on a confidential basis, disclose this Agreement to that 
party's accountants, attorneys, and financial advisors.

     CERTAIN DEFINED TERMS.  All initially capitalized terms used herein 
without definition shall have the meanings assigned to them in the Employment 
Agreement.

     ENTIRE AGREEMENT, AMENDMENTS.  The provisions hereof (including any 
Schedules or Exhibits hereto) constitute the entire and only Agreement 
between the parties with respect to the subject matter hereof and supersede 
all prior agreements, commitments, representations, understandings, or 
negotiations, oral or written, and all other communications relating to the 
subject matter hereof. No amendment or modification of any provision of this 
Agreement will be effective unless set forth in a document that purports to 
amend this Agreement and is executed by all parties hereto.
     
     BINDING EFFECT; THIRD PARTY BENEFICIARIES.  This Agreement shall inure 
to the benefit of and shall be binding upon the parties hereto and their 
respective heirs, legal 

Agreement                                                               Page 6

<PAGE>

representatives, successors, and permitted assigns.  Except as expressly set 
forth herein, this Agreement is not intended to confer any rights or remedies 
upon any other person or entity.

     ASSIGNMENT.  Neither  party shall sell, transfer, assign, or subcontract 
any right or obligation hereunder except as expressly provided herein without 
the prior written consent of each other party.  Any act in derogation of the 
foregoing shall be null and void.  
          
     GOVERNING LAW. The validity, construction, and performance of this 
Agreement shall be governed by and in accordance with the internal laws of 
the State of Missouri.

     CERTAIN EXPENSES.  Each of the parties shall bear its or his own 
expenses, including attorneys' fees, in connection with the negotiation and 
preparation of this Agreement and the taking of the other actions 
contemplated herein; provided, however, that costs incurred in connection 
with the commencement of a proceeding pursuant to the paragraph below 
entitled "Binding Arbitration, Enforcement, Costs and Expenses" will be 
governed in accordance with the provisions of that paragraph.
     
     WAIVERS.  No waiver by any party hereto of any condition or provision of 
this Agreement to be performed by another party shall be valid unless in 
writing, and no such valid waiver shall be deemed a waiver of any similar or 
dissimilar provisions or conditions at the same or at any prior or subsequent 
time.

     NOTICE.  All notices provided for in this Agreement shall be in writing 
and shall be given either (i) by actual delivery of the notice to the party 
entitled thereto or (ii) by depositing the same with the United States Postal 
Service, certified mail, return receipt requested, postage prepaid, to the 
address of the party entitled thereto.  The notice shall be deemed to have 
been received in case (i) on the date of its actual receipt by the party 
entitled thereto and in case (ii) two days after the date of its deposit with 
the United States Postal Service.

     SEVERABILITY.  The terms and conditions of this Agreement are severable, 
and if any provision hereof is found to be in violation or contravention of 
law, such provision shall, to the extent so found, be deemed not to be a part 
of this Agreement, and the remainder of this Agreement shall remain in full 
force and effect.

     BINDING ARBITRATION, ENFORCEMENT, COSTS, AND EXPENSES.  Except as 
otherwise provided for herein, any controversy or claim arising out of or 
relating to this Agreement, or the breach thereof, shall be settled by 
arbitration in accordance with the Rules of the 

Agreement                                                               Page 7

<PAGE>

American Arbitration Association in the metropolitan St. Louis area, and the 
parties hereby agree to be bound by the results thereof. Each party shall 
promptly choose one arbitrator and a third arbitrator shall be chosen by the 
two arbitrators so chosen by the parties.  A judgment upon any award rendered 
by a majority opinion of the arbitrators so chosen may be entered in any 
court having jurisdiction thereof.

     Notwithstanding the foregoing, Poggio specifically agrees that the 
Company shall be entitled to obtain specific performance and may sue in any 
court of competent jurisdiction to enjoin any breach, threatened or actual, 
of the covenants and promises contained in those Sections of this Agreement 
entitled "Confidential Information," and "Non-Solicitation; 
Non-Disparagement;" and that, in connection with any such litigation, the 
Company may also sue to obtain damages for default under or breach of the 
provisions of any of said Sections without first initiating arbitration 
pursuant to this Section.

     If either party shall commence a proceeding (whether in arbitration or 
in court) against the other to enforce and/or recover damages for breach of 
this Agreement, the prevailing party in such proceeding shall be entitled to 
recover from the other party all reasonable costs and expenses of enforcement 
and collection of any and all remedies and damages, or all reasonable costs 
and expenses of defense, as the case may be.  The foregoing costs and 
expenses shall include reasonable attorneys' fees.

     HEADINGS.  The section and other headings contained in this Agreement 
are for reference purposes only and shall not affect the meaning or 
interpretation of this Agreement.

     IN WITNESS WHEREOF,  the parties have caused this Agreement to be 
executed by their duly authorized representatives as of this 15th day of 
July, 1996.

     THIS CONTRACT CONTAINS A BINDING ARBITRATION PROVISION WHICH MAY BE
ENFORCED BY THE PARTIES.

     COMPANY:            CITATION COMPUTER SYSTEMS, INC.

                              By /s/
                                  Title: CEO


     POGGIO:                    /s/ Frank L. Poggio
                          -------------------------------
                                    Frank L. Poggio









Agreement                                                               Page 8

<PAGE>

                       CONSENT OF INDEPENDENT ACCOUNTANTS


We hereby consent to the inclusion and incorporation by reference in the 
Prospectus constituting part of this Registration Statement on Form S-2 of 
our report dated April 30, 1996, which appears on page 34 of the 1996 Annual 
Report to Shareholders of CITATION Computer Systems, Inc., which is 
incorporated by reference in CITATION Computer Systems, Inc.'s Annual Report 
on Form 10-KSB for the year ended March 31, 1996.  We also consent to the 
incorporation by reference of our report on the Financial Statement Schedule, 
which appears on page 107 of such Annual Report on Form 10-KSB.  We also 
consent to the references to us under the headings "Experts" and "Selected 
Consolidated Financial Data" in such Prospectus.  However, it should be noted 
that Price Waterhouse LLP has not prepared or certified such "Selected 
Consolidated Financial Data".

Price Waterhouse LLP

St. Louis, Missouri
August 28, 1996
 


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