ONELINK COMMUNICATIONS INC
10KSB, 1998-03-31
TELEPHONE INTERCONNECT SYSTEMS
Previous: CRONOS GLOBAL INCOME FUND XIV L P, 10-K, 1998-03-31
Next: CENTRAL EQUITY TRUST UTILITY SERIES 20, 24F-2NT, 1998-03-31



                UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549
                                   FORM 10-KSB

ANNUAL REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

                  For the fiscal year ended December 31, 1997.

                         Commission file number 0-25764

                          OneLink Communications, Inc.

      Minnesota                                            41-1675041
State of Incorporation                        I.R.S. Employer Identification No.

                          10340 Viking Drive, Suite 150
                             Eden Prairie, MN 55344
                                 (612) 996-9000

Securities registered under Section 12(g) of the Exchange Act:

                          Common Stock, Par Value $.01

     Check  whether  the issuer (1) filed all  reports  required  to be filed by
Section 13 or 15(d) of the  Securities  Exchange  Act of 1934 during the past 12
months (or for such shorter period that the registrant was required to file such
reports),  and (2) has been subject to such filing  requirements for the past 90
days.
                                 Yes _X_ No.____

     Check if there is no disclosure  of delinquent  filers in response to Items
405 of Regulation S-B in this form, and no disclosure will be contained,  to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated  by  reference  in Part III of the Form 10-KSB or any  amendment to
this Form 10-KSB. [ ]

     The Company's  revenues for the fiscal year ended December 31, 1997 totaled
$ 2,296,335.

     The aggregate market value of the common stock held by nonaffiliates of the
registrant  as of March  17,  1998  was  approximately  $4,143,100  based on the
closing bid price of the  Registrant's  Common Stock on such date. The number of
shares  outstanding of the registrant's $.01 par value common stock, as of March
17, 1998 was 4,991,696.

Transitional Small Business Issuer Format (Check One):

                                Yes ____ No _X__

                       Documents Incorporated By Reference

     Portions of the  registrant's  Proxy  Statement for its May 22, 1998 Annual
Meeting,  which will be filed by April 22, 1998, are  incorporated  by reference
into Items 9, 10, 11 and 12 of Part III.



<PAGE>

                          ONELINK COMMUNICATIONS, INC.

                                TABLE OF CONTENTS

                                                                         Page

PART I

      ITEM       1.  Description of Business............................

      ITEM       2.  Description of Properties..........................

      ITEM       3.  Legal Proceedings..................................

      ITEM       4.  Submission of Matters to a Vote of Security 
                     Holders............................................

PART II

      ITEM       5.  Market for Registrant's Common Stock and Related 
                     Stockholder Matters................................

      ITEM       6.  Management's Discussion and Analysis of Results of 
                     Operations and Financial Condition..................

      ITEM       7.  Financial Statements and Supplementary Data.........

      ITEM       8.  Changes in and Disagreements with Accountants on 
                     Accounting and Financial Disclosure.................

PART III

      ITEM       9.  Directors and Executive Officers of the 
                     Registrant..........................................

      ITEM      10.  Executive Compensation..............................

      ITEM      11.  Security Ownership of Certain Beneficial Owners and
                     Management..........................................

      ITEM      12.  Certain Relationships and Related Transactions......

PART IV

      ITEM      13.  Exhibits and Reports on Form 8-K....................

Consolidated Financial Statement.........................................


<PAGE>

                                     PART I

Item 1.    Description of Business

General

OneLink Communications,  Inc. (the "Company" or "OneLink"),  was incorporated in
Minnesota  in  June,   1990.  The  Company   specializes  in  transforming   raw
telecommunications  data into  reports,  containing  information  pertaining  to
caller location, frequency of calls, unanswered calls, busy calls, etc, referred
to in the industry as "business  intelligence"  that enables  management to make
better informed and more accurate decisions. The company markets its TeleSmartTM
Data  Services  solutions  to  telecommunications  providers  who provide  these
services to their customers as value-added  enhancements to strengthen  customer
relationships and increase customer satisfaction, loyalty and retention.

Historically,  the Company has focused on the design,  development and operation
of interactive  voice response (IVR) systems.  OneLink's IVR systems  facilitate
caller  information  transactions  by collecting and  distributing  information,
creating  customer  databases  and  accessing   location-specific   services  by
telephone on a fully  automated  basis.  OneLink  provides  IVR  services  using
equipment and application  software  located at customer  locations or available
nationally  through 800 access at the Company  headquarters  in  Minnesota.  The
Company  is  shifting  its  focus  away  from  the   deployment  of  interactive
technologies  and solutions  and is focusing on becoming a management  reporting
and business intelligence partner for telephone companies.

Products and Services

The Company  provides a wide range of business  intelligence  services using its
in-house  data  processing  facilities  and  expertise.  The Company also offers
professional  services  aimed at  supporting  the  consulting,  development  and
implementation needs of its customers.

TeleSmartTM Data Services
OneLink's TeleSmartTM service transforms raw telecommunications data into visual
business  intelligence  by  converting  the  data  into  tabular,   graphic  and
geographic  formats  that  can  be  easily  interpreted  by  business  managers.
OneLink's data  processing  and database  expertise and its  proprietary  use of
Geographic Information Service (GIS) methodology enables OneLink to track caller
information and assemble it into coherent  reports.  These reports  strengthen a
customer's insight into their customer base and creates market intelligence. GIS
technology  is being used  increasingly  by  businesses  to provide  information
needed to shape decisions and to translate large amounts of tabular  information
into easy-to-read graphic formats.

The Company is attempting  to expand its  TeleSmartTM  Data Services  within the
telecommunications  industry by offering enhanced reporting and mapping services
for business  analysis and marketing  purposes.  The Company has developed these
new  TeleSmartTM  products and services with the intention of focusing its sales
efforts  on the  Regional  Bell  Operating  Centers  (RBOCs),  new Local  Access
Carriers, existing InterExchange Carriers and the Teleservices Industry.

Call Graphics Software
Specifically created for the Company's TeleSmartTM Data Services customers, this
software allows for the easy  customization of enhanced call management  reports
at the desktop.  This capability gives TeleSmartTM  customers the opportunity to
fine-tune the reports they receive to meet specific business intelligence needs.

Interactive Information Services
OneLink's  interactive  information  services  are  designed for a wide range of
corporate applications. The OneLink interactive information services offer

<PAGE>

fully automated  solutions to customers  whose  activities  include  dispensing,
receiving  and  managing  information.  The basic  system  permits  easy modular
configuration  to serve specific tasks.  The Company  provides these services to
businesses in the media, finance and retail industries.


Single Number Service
OneLink's Single Number Service (SNS) systems and services are designed to serve
companies,  that have multiple  locations  within a local  calling  metropolitan
area.  SNS  immediately  routes  customer  calls,  on the basis of the  caller's
location,  to  a  company's  location  closest  to  the  point  where  the  call
originated.  The Company provides this service by creating a geographic  routing
database  which  resides in the local  telephone  switches of many Regional Bell
Operating  Companies  (RBOCs).  The Company also has  equipment  and  geographic
routing database software located at customer locations to provide this service.


Industry Background

The  Telecom Act of 1996 gave rise to an  increasing  level of  competition  for
local access  between the  established  Regional Bell Operating  Companies,  the
Independent  Telephone  Companies and Competitive Local Exchange Carriers.  This
competition  has caused  incumbent phone companies to increase focus on customer
loyalty and retention  through the offering of enhanced services and away from a
price-only customer retention strategy.

Often telephone companies do not have the expertise, manpower or time to market,
develop and implement  enhanced  services like call  management  reports and end
user software. The need to offer these enhanced services quickly has created the
opportunity for small,  fast moving  companies to provide  products and services
needed to assist in the retention and expansion of customer bases.

Interactive  computer  telephony,  including  IVR  systems,  has  become a major
component  in  providing  both  product and service  differentiation  within the
telecommunications industry. However, these products are increasingly viewed and
priced as commodity  products with the only real value placed on the application
development.  There are many sources of  interactive  technology  and  solutions
which  also  leads  to  competition  and  price  sensitivity.  Because  of this,
OneLink's  management  has  decided  to  focus  more  of  its  resources  on the
development of its TeleSmartTM products for the foreseeable future.


Systems Design

The  Company's  systems  are  designed  using an open  architecture  for maximum
flexibility   with  respect  to  the  adoption  of  new  modular   applications,
customization of specific applications and incorporation of new technology.  The
systems are an integration of proprietary  software with products from a variety
of leading  outside  software  vendors.  Each system is designed  around a basic
modular  architecture and an interactive  database module. The Company's systems
primarily  use  industrial  grade micro  computer  hardware  supplied by various
manufacturers.  All OneLink  applications  utilize NT and UNIX operating  system
software  in order to  manage  the  complex  requirements  of new  services  and
increasing call volumes and to readily allow user specific customization.


Sales and Marketing

The Company's primary sales and marketing strategy focuses on providing enhanced
management reporting and business  intelligence services to telephone companies.
The  Company  sells  its  products  directly  though  its own  sales  force  and
indirectly  through business  alliances.  OneLink sales  representatives  attend
trade shows likely to attract users of its products,  advertises in publications
tailored to businesses  having the potential to use the Company's  products and,
in addition,  uses direct mailing,  telephone and personal  contact to reach its
markets.

<PAGE>

Primary Customers

During 1997, the Company's  revenues  totaled  $2,296,335.  Revenue from US WEST
Communications,  Inc.,  primarily  for the  development  and  implementation  of
OneLink's  TeleSmartTM product,  accounted for approximately  $793,500 or 35% of
total revenue.  The Company's next four largest customers accounted for combined
revenues of approximately $541,250 or 23.6% of total revenues.

Competition

The Company is not aware of any  current  competitor  who  provides a product or
service  materially  similar  to  TeleSmartTM  Data  Services  or Call  Graphics
Software. Some RBOCs have previously offered segments of management reports that
are similar to those  created by the  Company's  TeleSmartTM  Data  Services but
prior to OneLink's entry into the field,  none appear to have offered a complete
package  of  reports  and end user  software  specifically  aimed  at  capturing
incoming caller  information.  Companies with significant  financial  resources,
application development expertise and telecommunications  experience may attempt
to duplicate OneLink's products and services in this area. However,  the Company
believes  time to market is a key success  factor and at this time,  the Company
believes they are first to market with these products.

The  Company's  interactive  voice  response  systems and  services  represent a
rapidly  evolving  market with  competition  from many  companies  pursuing  the
development of competing  interactive  computer telephony  systems.  Most of the
Company's competitors have substantially greater capital resources, research and
development staffs and facilities,  and greater experience in the production and
marketing of products than the Company,  and as such, may represent  significant
long-term competition for the Company

Regulatory Environment

The Company's operations are currently subject to limited regulation both on the
federal  and state level by the Federal  Communications  Commission  and various
State  Public  Utility   Commissions.   With  the  current   national  trend  of
deregulation  in  the  communications  industry,  additional  regulation  is not
anticipated  in the near future.  However,  there can be no  assurance  that the
current  regulatory  environment  will not  change  significantly.  Furthermore,
although the Company is not actively attempting to place its products in foreign
markets,  any effort to do so in the future will be dependent on the  regulatory
environment in such markets.

Research and Development

During the years ended  December  31,  1997,  1996 and 1995,  the Company  spent
approximately $349,046,  $367,792, and $567,000,  respectively,  on research and
development.  The Company's  research and development  expenses for 1995 through
1997 were incurred in connection  with the conversion of its systems from DOS to
a UNIX  based  environment,  development  and  upgrading  of its  broadcast  and
on-demand fax technology  and enhancing its edit station.  The 1995 research and
development  expenses  also  included  Geographic   Information  System  mapping
capabilities.

Employees

As of  December  31, 1997 the  Company  had 19  employees,  including 2 in sales
positions,  6 in administration and finance, 5 in customer and system support, 3
in product research and development and 3 in Geographic Information Systems. The
Company  has a  relationship  with two  independent  contractors  and may,  from
time-to-time, use other outside contractors for specific projects. The Company
believes  its  relations  with  its  employees  are good.  None of the Company's
employees are represented by a labor union.

<PAGE>


Year 2000 Review

During the fourth quarter 1997, the Company conducted a review of its operations
and systems to identify the impact of the  so-called  Year 2000 issue.  The Year
2000 issue,  which is common to many  corporations  concerns  the  inability  of
information systems, primarily computer hardware and computer software programs,
to properly  recognize and process  date-sensitive  information as the year 2000
approaches.  The review of the Company's  operations indicated that the software
created by the Company and the software  and  hardware  used by the Company will
not require  Year 2000  modifications.  The Company  currently is not aware of a
situation  where any of its vendors will experience Year 2000 problems that will
have a material effect on the Company. The Company does not anticipate incurring
material expenses relating to the Year 2000 issue.

Item 2.    Property

The Company  leases  approximately  10,750 square feet of commercial  office and
warehouse  space for  $11,074.25 per month plus utilities at 10340 Viking Drive,
Suite 150, Eden Prairie,  Minnesota  55344 under a lease which will terminate on
June 30, 1998. The Company is currently  evaluating its option regarding renewal
of its current lease or moving to new facilities  within the Southwest region of
the Minneapolis suburbs.

Item 3.    Legal Proceedings

On March 8, 1996, Don Lomax, a former  employee,  filed suit against the Company
alleging breach of an unsigned  employment  contract.  Mr. Lomax sought specific
performance of the terms of the instrument. The Company denied Mr. Lomax's claim
and  counterclaimed for breaches of a non-compete  agreement.  On March 18, 1998
this suit was  settled  outside of court with the  Company  agreeing  to pay Mr.
Lomax $20,000.

Item 4.    Submission of Matters to a Vote of Security Holders

There  were no  matters  submitted  to a vote of  security  holders  during  the
Company's fourth quarter.

                                     PART II

Item 5.    Market for Common Equity and Related Stockholder Matters

In 1997, the Company's  Common Stock was traded in the  over-the-counter  market
with prices quoted on the Nasdaq  SmallCap  Market under the symbol  "ONEL".  On
February  26, 1998,  the  Company's  Common  Stock was delisted  from the Nasdaq
SmallCap  Market for failure to meet the new net tangible  asset rules that went
info effect on February 23, 1998. The Company's Common Stock is currently traded
in the  over-the-counter  market with prices  quoted on the OTC  Bulletin  Board
under the symbol "ONEL".

The  following  table sets  forth the high and low bid prices for the  Company's
Common Stock as reported by Nasdaq for the periods indicated:

                                         Year Ending December 31, 1997
                                         High                     Low
         First Quarter                 $ 2.375               $  1.0000
         Second Quarter                  2.750                  1.5000
         Third Quarter                   1.750                  1.1875
         Fourth Quarter                  2.625                  1.0000


                                         Year Ending December 31, 1996
                                         High                     Low
         First Quarter                 $ 4.125                 $ 1.875
         Second Quarter                  3.500                   2.000
         Third Quarter                   2.391                   1.375
         Fourth Quarter                  2.750                   1.750

<PAGE>

The above prices reflect inter-dealer prices, without retail mark-up,  mark-down
or  commission  and may  not  necessarily  represent  actual  transactions.  The
approximate number of holders of record of the Common Stock as of March 17, 1998
was 900.

The Company has never  declared or paid a cash  dividend on its Common Stock and
does not anticipate paying any cash dividends in the foreseeable future.

In the first quarter of 1997,  the Company issued 22,865 shares of Common Stock,
at $.66 per  share,  to a holder of an  outstanding  warrant  upon the  holder's
exercise of such  warrant.  This was a non-cash  transaction.  The holder of the
warrants  originally had 35,035  warrants.  The calculation of 22,865 shares was
based on the fair market value of $1.90 per share.

In the third quarter of 1997,  the Company raised  $2,000,000  through a private
placement of Units ( the "Units").  Each Unit  consisted of 50,000 shares of the
Company's  common stock and warrants to purchase an additional  50,000 shares of
common stock.  The Units were offered pursuant to Section 4(2) of the Securities
Act of 1933, as amended and were made only to "Accredited  Investors" as defined
by Rule 501 of Regulation D promulgated under the Securities Act and Laws.

In the fourth quarter of 1997, the Company issued 25,000 shares of Common Stock,
at $.01 per  share,  to a holder of an  outstanding  warrant  upon the  holder's
exercise of such warrant.  The Company  relied on Section 4(2) of the Securities
Act of 1933, as amended.


Item 6.    Management's Discussion and Analysis

Results of Operations

The following table sets forth, for the periods indicated, certain Statements of
Operations data as a percentage of revenues.
<TABLE>
<CAPTION>


                                                                    For Twelve Months Ended December 31
                                                                 1997               1996              1995
                                                                 ----               ----              ----
        <S>                                                    <C>                <C>               <C>    
        Revenues                                               100.0%             100.0%            100.0%
        Cost of revenues                                        57.3%              50.2%             57.0%
        Gross Profit                                            42.7%              49.8%             43.0%
        Research & development expenses                         15.2%              33.5%             82.0%
        Selling expenses                                        21.2%              33.3%             20.0%
        General & administrative expenses                       87.8%             147.5%            114.9%
        Goodwill                                                25.8%               4.9%              0.0%
        Total operating expenses                               150.1%             219.2%            216.8%
        Interest & other income/(expense)                      (1.8%)             (3.3%)             23.9%
        Net Income                                           (109.2%)           (172.6%)          (149.9%)

                        Year Ended December 31, 1997 Compared to Year Ended December 31, 1996

</TABLE>


Revenues
The Company's  revenues for the period ending December 31, 1997 were $2,296,335,
an increase of $1,197,205 or 108.9%  compared to the same period ended  December
31, 1996. The Company  recognized  approximately  $770,000 in revenue related to
its new product,  TeleSmartTM services. Revenues from the Company's IVR business
line  increased  approximately  $400,000 with a majority of the increase  coming
from its services in the media and finance industry. Revenues from the Company's
Mapping Services increased by approximately $39,000.

<PAGE>

Cost of Revenues and Gross Profit
The  Company's  cost of revenues  for the period  ending  December  31, 1997 was
$1,315,557  compared  to $551,393  for the same  period in 1996,  an increase of
$764,164, or 138.6%. A large portion of the increase, approximately $584,000, is
related to the development cost of the Company's new TeleSmartTM services.  Cost
of revenues for the Company's IVR business increased  approximately $180,000 and
were primarily  related to the media and finance  industry.  The gross profit of
$980,778 for the twelve month period ended  December 31, 1997, is an increase of
79.1% over the previous  year.  Gross  profit,  as a percentage  of revenues was
42.7%  compared  to 49.8%  for the same  period  in 1996.  The  decrease  in the
Company's  gross profit  margin is  attributable  to the  start-up  phase of the
Company's TeleSmartTM services.

Research and Development Costs
Research and development expenses decreased $18,746 in 1997 to $349,046 compared
to $367,792 in 1996.

Selling Costs
For the year ended December 31, 1997,  selling  expenses  increased  $121,332 to
$487,567 compared to $366,235 for the same period in 1996, an increase of 33.1%.
This increase was primarily due to increased  sales personnel in the first three
quarters of 1997.

General and Administrative Costs
The Company's  general and  administrative  expenses for the year ended December
31, 1997 were $2,016,759  compared to $1,620,890 for the same period in 1996, an
increase  of  $395,869 or 24.4%.  Several  one time  events  contributed  to the
increase including:  personnel search costs of approximately  $117,000 for a new
President and for a Vice President of Sales and Marketing,  consulting  costs of
approximately $71,000 for an interim Chief Operating Officer, and the write-down
of liabilities and obsolete assets of approximately  $92,000.  In addition,  the
Company's  salary and benefit  expense grew  approximately  $110,000  related to
increased personnel.

Goodwill
The Company's  goodwill  amortization for the period ended December 31, 1997 was
$592,542  compared  to  $53,909  for the same  period in 1996,  an  increase  of
$538,633.  In 1997, the Company amortized and wrote-down all remaining  goodwill
related to the Company's acquisition of Provident Worldwide Communications.  The
asset of goodwill was  determined  to have been  impaired  because of the losses
related to Provident  and its  inability  to generate  future  operating  income
without substantial sales volume increase.

Other Income and Expense
Interest  income for the year ended  December  31, 1997 was $34,091  compared to
$94,295 for the same period in 1996.  The  decrease is due to the  reduction  of
interest bearing deposits  throughout 1997.  Interest expense for the year ended
December  31, 1997 was $77,452  compared to $16,193 for the same period in 1996.
The increase is primarily due to warrants  issued in connection  with the bridge
loans needed to fund the Company until a private placement of common stock could
be completed in September  of 1997.  Non-interest  income and expense  netted to
income of $1,622 in 1997  compared to expense of  $114,414 in 1996.  Included in
the balance for 1996 are expenses of approximately $99,000 related to an aborted
acquisition in 1996.

Net Loss
The Company  incurred a net loss of $2,506,875  for the year ended  December 31,
1997  compared  to a net  loss of  $1,897,401  for the  prior  year.  This in an
increase of $609,474 or 32.1%.


      Year Ended December 31, 1996 Compared to Year Ended December 31, 1995

<PAGE>

Revenues
The Company's  revenues for the period ending December 31, 1996 were $1,099,000,
an increase of $395,000 or 56.1%  compared to the same period ended December 31,
1995.  The  Company  recognized  approximately  $172,000  in  revenue  from  the
Company's  Single  Number  Service  product in 1996,  compared to  approximately
$376,000  for 1995.  This  represents  a decrease  of  $204,000,  or 54.3%.  The
decrease was due  partially  to sales of Single  Number  Service  systems in the
second and third quarters of 1995 and no comparable  sales in 1996. In 1996, the
Company received approximately $274,000 in revenue from operating leases between
OneLink and various newspaper publishing companies, up from $137,000 in 1995, an
increase of 100.0%.  Revenues  from the  Geographic  Information  Systems  (GIS)
products  were  $168,000  in 1996  compared  to $34,000 in 1995,  an increase of
$134,000 or 394%. Revenues from the sale of telephone access cards were $220,000
for the five months ended December 31, 1996. There were no telephone access card
sales in 1995.

Cost of Revenues and Gross Profit
The Company's cost of revenues increased approximately $150,000, or 37.5% in the
year ended  December 31, 1996 when  compared to the same period in 1995. A large
portion of the increase was due to the telephone  access card business which had
costs of  $101,000.  The gross  profit of $548,000  for the twelve  month period
ended  December 31, 1996,  is an increase of 80.7% over the same period in 1995.
Gross profit,  as a percentage  of revenues was 49.8%  compared to 43.0% for the
same period in 1995.

Selling Costs
For the year ended December 31, 1996, selling expenses were $366,235 compared to
$140,799  for the same  period in 1995,  an increase  of 161%.  The  increase of
$225,436  was  due to an  increase  in  sales  staff  and  the  operating  costs
associated with the acquired telephone access card business.

General and Administrative Costs
General  and  administrative  expenses  for the year  ended  December  31,  1996
increased  $812,149 or 100.4% to  $1,620,890  compared to $808,741  for the same
period in 1995. The Company had increased costs related to legal fees, severance
payments,   printing  and  advertising.   The  expenses  related  to  Geographic
Information  Systems were  included in the general and  administrative  costs in
1996 while they were included in research and development for 1995.

Research and Development Costs
Research and development  expenses decreased  approximately  $199,000 in 1996 to
$367,792  compared to $566,900 in 1995. During 1996, the expenses related to the
development  and  operations  of  its  Geographic  Information  Systems  mapping
capabilities  were  included in the general and  administrative  costs as stated
above.  The  remainder of the decrease was due to a decrease in the research and
development  staff and expenses in other  development areas as the number of new
systems under development declined during the middle of 1996.

Goodwill
In August of 1996,  the  Company  acquired  Provident  Worldwide  Communications
through the issuance of stock options and assumption of liabilities.  The excess
purchase  price over fair  value of net assets  acquired  was  $645,451  and was
recorded as goodwill.  The Company  amortized  goodwill using the  straight-line
method over five years and recorded goodwill amortization of $53,909 in 1996.

Other Income and Expense
For the year ended December 31, 1995 the Company  incurred  interest  expense of
$86,293,  primarily due to  outstanding  notes for Bridge Loans used to fund the
Company until an initial public offering of its common stock could be completed.
Subsequent to the initial public offering,  completed April 27, 1995, the Bridge
Loans  were  repaid  and excess  proceeds  were  invested  in  interest  bearing
instruments.  Interest expense for the year ended December 31, 1996 was $16,193,
related to interest on notes payable and equipment  leases.  Interest income for

<PAGE>

the year ended  December 31, 1996 was $94,295  compared to $122,074 for the same
period in 1995.  The  decrease  was due to the  reduction  of  interest  bearing
deposits in 1996.  Non-interest income and expense netted to expense of $103,414
in 1996 compared to income of $132,542 in 1995.  Included in those balances were
expenses of  approximately  $99,000  related to an aborted  acquisition in 1996,
compared to a write-off of approximately  $125,000 of liabilities related to the
Company's N11 services in 1995.

Net Loss
The Company  incurred a net loss of $1,897,401  for the year ended  December 31,
1996  compared to a net loss of $1,055,208  for the year ended 1995.  This in an
increase of approximately $842,000 or 79.8%.

Liquidity and Capital Resources

The Company had positive working capital of $79,775 and $677,158 at December 31,
1996 and December 31, 1997,  respectively.  During 1997, cash used in operations
was $1,142,506  primarily  resulting  from a net loss of  $2,506,875,  offset by
depreciation  of  $317,931,  goodwill  amortization  of  $592,542,  services and
interest paid by issuing  warrants valued at $221,983,  write-down of assets and
liabilities of $56,154 and a change in working capital of $175,760. Cash used in
1997 for  investing  activities  was  $340,757  for the purchase of property and
equipment.  An  additional  $1,836,581  was  provided  in  financing  activities
primarily  related to the $2,000,0000  private  placement closed in September of
1997.  If the  Company  continues  to  incur  losses  and use  cash at the  rate
established  in the  year  ended  December  31,  1997,  the  Company  will  need
additional  financing  by the end of the  fourth  quarter  of 1998 in  order  to
continue operations.

The  Company  has  reviewed  its  strategy  and  multiple  lines of  business to
determine  the best  course  of  action  to stem  ongoing  losses  and  generate
increased revenues.  As a result of the review, the Company has exited or scaled
back  its  operations  in  lines of  businesses  that  could  not  contribute  a
profitable cash flow and has elected to focus on providing  enhanced  management
reporting services to the telecommunication  industry. The Company's TeleSmartTM
Data Services and Call Graphics  Software combines raw  telecommunications  data
with  geographic  information  service  technology  to produce  enhanced  caller
reporting for business analysis and marketing purposes.  The Company will market
the new  TeleSmartTM  products  and  services  to the  Regional  Bell  Operating
Companies,  new Local Access Carriers,  existing  InterExchange Carriers and the
Teleservices Industry.

Management  believes that revenues to be generated from operations combined with
the proceeds from the 1997 private  placement  will be sufficient to support the
Company's working capital needs for the foreseeable future, assuming the Company
is able to generate  sufficient revenues and control expenses during fiscal year
1998.  As  a  result,   the  Company's  ability  to  meet  its  working  capital
requirements  in fiscal year 1998 will depend upon: (i)  generating  sales which
exceed the  Company's  fiscal  1997 sales;  and (ii)  avoiding  any  significant
increase in  expenses.  Failure to meet these  projections  will have a material
effect on the  Company's  ability to continue its  business.  Should the Company
seek additional financing, there is no assurance that additional capital will be
available  to the  Company  on  acceptable  terms or at all.  In order to obtain
additional  capital,  the Company may issue  equity  securities  at a price that
would result in dilution to existing shareholders.

Forward Looking Statements

This Form 10-KSB contains certain forward-looking  statements within the meaning
of Section 27A of the  Securities Act of 1933, as amended and Section 21E of the
Securities  Exchange Act of 1934.  All statements  included  herein that address
activities, events or developments that OneLink expects, believes or anticipates
will or may  occur in the  future,  including  such  things  as  future  capital
expenditures  (including the amount and nature thereof),  business  strategy and
measures to implement  strategy,  competitive  strengths,  goals,  expansion and
other such  matters are  forward-looking  statements.  Actual  events may differ
materially from those anticipated in the forward-looking  statements.  Important
factors that may cause such a difference  include general  economic  conditions,
changes in interest rates,  increased  competition in the Company's market area,
increased regulation of the telecommunications industry generally.


<PAGE>

Item 7.    Financial Statements

                         Report of Independent Auditors

To the Shareholders
OneLink Communications, Inc.

We  have  audited  the  accompanying  consolidated  balance  sheets  of  OneLink
Communications,  Inc.  (formerly  MarketLink,  Inc.) as of December 31, 1997 and
1996,  and the related  consolidated  statements  of  operations,  shareholders'
equity and cash flows for the years then ended.  These financial  statements are
the responsibility of the Company's management. Our responsibility is to express
an opinion on these financial statements based on our audits.

We  conducted  our  audits  in  accordance  with  generally   accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the  accounting  principles  used and  significant  estimates  made by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion,  the financial  statements  referred to above present fairly, in
all  material   respects,   the  consolidated   financial  position  of  OneLink
Communications, Inc. at December 31, 1997 and 1996, and the consolidated results
of its  operations  and its cash flows for the years then ended,  in  conformity
with generally accepted accounting principles.

As discussed in Note 14 to the financial  statements,  the  Company's  recurring
losses and negative cash flows from operations raise substantial doubt about its
ability to continue as a going concern  without  obtaining  additional  capital.
Management's  plans as to these matters are also  described in Note 14. The 1997
financial  statements do not include any adjustments  that might result from the
outcome of this uncertainty.

                                                 /s/ Ernst & Young, L.L.P.
Minneapolis, Minnesota
February 27, 1998


OneLink Communications, Inc.
Consolidated Balance Sheets
<TABLE>
<CAPTION>

                                                                                   December 31
                                                                             1997              1996
                                                                       ------------------------------------
<S>                                                                         <C>             <C>   
Assets
Current assets:
   Cash and cash equivalents                                                 $1,074,556      $   709,026
   Trade accounts receivable, net of allowance for doubtful accounts
     of $10,000 and $60,000 in 1997 and 1996, respectively
                                                                                136,802          114,601
   Minimum lease payments receivable                                             17,100           34,200
   Computer parts and supplies, net of reserve for obsolescence of
     $12,000 in 1996                                                              4,032           40,969
   Prepaid expenses                                                              39,655           40,254
                                                                       ------------------------------------
Total current assets                                                          1,272,145          939,050

Property and equipment:
   Furniture and equipment                                                      785,696          951,848
   Equipment leased to others                                                   273,607          315,745
                                                                       ------------------------------------
                                                                              1,059,303        1,267,593
   Accumulated depreciation                                                    (508,975)        (563,054)
                                                                       ------------------------------------
                                                                                550,328          704,539

</TABLE>


<PAGE>

<TABLE>
<CAPTION>
 
<S>                                                                       <C>             <C>   
Other assets:
   Investment in sales type leases                                                    -           17,100
   Deposits                                                                      35,311          285,885
   Goodwill, net of amortization of $53,909 in 1996                                   -          592,542
                                                                       ------------------------------------
Total other assets                                                               35,311          895,527

                                                                       ------------------------------------
Total assets                                                                 $1,857,784       $2,539,116
                                                                       ====================================

Liabilities and shareholders' equity Current liabilities:
   Accounts payable                                                        $     74,125      $   239,277
   Current maturities of long-term debt                                          33,773           69,206
   Accrued expenses                                                             343,366          312,437
   Customer deposits                                                                  -          197,175
   Deferred revenue                                                             143,723           41,180
                                                                       ------------------------------------
Total current liabilities                                                       594,987          859,275

Unearned lease income                                                               313            4,469
Long-term debt, net of current maturities                                         5,735           52,689

Shareholders' equity:
   Common Stock, par value $.01 per share:
     Authorized shares--1997-50,000,000 and
       1996-10,000,000
     Issued and outstanding shares:
       1997--4,991,696 and 1996--2,943,831                                       49,917           29,438
   Additional paid-in capital                                                 8,467,125        6,346,663
   Accumulated deficit                                                       (7,260,293)      (4,753,418)
                                                                       ------------------------------------
Total shareholders' equity                                                    1,256,749        1,622,683

                                                                       ------------------------------------
Total liabilities and shareholders' equity                                   $1,857,784       $2,539,116
                                                                       ====================================
See accompanying notes.


OneLink Communications, Inc.
Consolidated Statements of Operations
                                                                              Year ended December 31
                                                                               1997             1996
                                                                        ------------------------------------

     Revenues                                                                 $2,296,335        $1,099,130
     Cost of revenues                                                          1,315,557           551,393
                                                                        ------------------------------------
     Gross profit                                                                980,778           547,737

     Operating expenses:
        Selling                                                                  487,567           366,235
        Research and development                                                 349,046           367,792
        General and administrative                                             2,016,759         1,620,890
        Goodwill amortization and writedown                                      592,542            53,909
                                                                        ------------------------------------

</TABLE>

<PAGE>     

<TABLE>
<CAPTION>

     <S>                                                                   <C>                <C>   
     Total operating expenses                                                  3,445,914         2,408,826
                                                                        ------------------------------------
     Operating loss                                                           (2,465,136)       (1,861,089)

     Other income (expense):
        Interest income                                                           34,091            94,295
        Interest expense                                                         (77,452)          (16,193)
        Other income and expense                                                   1,622          (114,414)
                                                                        ====================================
     Net loss                                                                $(2,506,875)      $(1,897,401)
                                                                        ====================================

     Net loss per common share:
        Basic and diluted                                                        $(.71)           $(.65)

     Weighted average number of shares outstanding:
        Basic and diluted                                                      3,549,401         2,940,439

     See accompanying notes.

</TABLE>


OneLink Communications, Inc.
Consolidated Statement of Shareholders' Equity

<TABLE>
<CAPTION>

                                                                                                     
                                                           Common Stock         Additional                      Total
                                                    ---------------------------  Paid-In      Accumulated   Shareholders'
                                                       Shares       Amount       Capital        Deficit         Equity
                                                    ------------------------------------------------------------------------
<S>                                                    <C>           <C>         <C>           <C>             <C>   
Balance at December 31, 1995                           2,931,414     $29,314     $6,081,148    $(2,856,017)    $3,254,445
   Issuance of stock options in connection with
     purchase of Provident on August 2, 1996                   -           -        265,645              -        265,645
   Exercise of stock warrants                             12,417         124           (130)             -             (6)
   Net loss                                                    -           -              -     (1,897,401)    (1,897,401)
                                                    ------------------------------------------------------------------------
Balance at December 31, 1996                           2,943,831      29,438      6,346,663     (4,753,418)     1,622,683
   Private placement net of expenses of $81,282        2,000,000      20,000      1,898,708              -      1,918,708
   Exercise of stock warrants                             47,865         479           (229)             -            250
   Issuance of warrants for service                            -           -        167,383              -        167,383
   Issuance of warrants in connection with
     bridge financing                                          -           -         54,600              -         54,600
   Net loss                                                    -           -              -     (2,506,875)    (2,506,875)
                                                    -----------------------------------------------------------------------
Balance at December 31, 1997                           4,991,696     $49,917     $8,467,125    $(7,260,293)    $1,256,749
                                                    ========================================================================

See accompanying notes.

</TABLE>

<PAGE>

OneLink Communications, Inc.
Statements of Cash Flows

<TABLE>
<CAPTION>

                                                                             Year ended December 31
                                                                             1997              1996
                                                                       ------------------------------------
<S>                                                                        <C>              <C>    
Operating activities
Net loss                                                                   $(2,506,875)     $(1,897,401)
Adjustments to reconcile net loss to net cash used in operating
   activities:
     Depreciation                                                              317,931          270,449
     Amortization and write-down of goodwill                                   592,542           53,909
     Write-down of assets                                                      164,816                -
     Write-off of accounts payable                                            (108,662)         (11,000)
     Warrants issued for bridge financing                                       54,600                -
     Warrants issued for services                                              167,383                -
     Net gain on sale of property and equipment                                 12,221           (5,320)
     Changes in operating assets and liabilities:
       Trade accounts receivable                                               (22,201)             (11)
       Minimum lease payments receivable                                        17,100                -
       Computer parts and supplies                                              36,937           82,681
       Prepaid expenses and deposits                                           251,173         (251,204)
       Investment in sales type leases                                          12,944           25,883
       Accounts payable and accrued expenses                                   (25,561)         173,776
       Customer deposits                                                      (197,175)         197,175
       Deferred revenue                                                        102,543          (40,839)
                                                                       ------------------------------------
Net cash used in operating activities                                       (1,130,284)      (1,401,902)

Investing activities
Purchases of property and equipment                                           (376,257)        (373,762)
Sale of equipment                                                               35,500           79,484
                                                                       ------------------------------------
Net cash used in investing activities                                         (340,757)        (294,278)

Financing activities
Net proceeds from short-term debt                                              350,000            7,537
Payments on short-term and long-term notes payable                             (82,387)        (323,102)
Proceeds from issuance of common stock                                       1,568,708                -
Proceeds from warrants exercised                                                   250                -
                                                                       ------------------------------------
Net cash provided by (used in) financing activities                          1,836,571         (315,565)
                                                                       ------------------------------------

Increase (decrease) in cash and cash equivalents                               365,530       (2,011,745)
Cash and cash equivalents at beginning of year                                 709,026        2,720,771
                                                                       ------------------------------------
Cash and cash equivalents at end of year                                    $1,074,556     $    709,026
                                                                       ====================================
Supplemental Cash Flow Information
Issuance of stock options in connection with Provident acquisition     $              -     $   265,645
Conversion of short-term debt into common stock                                350,000                -
Liabilities assumed in purchase of Provident                                         -          380,806

See accompanying notes.

</TABLE>

<PAGE>

OneLink Communications, Inc.
Notes to Consolidated Financial Statements

1. Description of Business
OneLink Communications,  Inc. (the "Company" or "OneLink"),  was incorporated in
Minnesota  in  June,   1990.  The  Company   specializes  in  transforming   raw
telecommunications  data into  reports,  containing  information  pertaining  to

<PAGE>

caller location, frequency of calls, unanswered calls, busy calls, etc. referred
in the  industry to "business  intelligence"  that  enables  management  to make
better   informed  and  more  accurate   decisions.   The  Company  markets  its
TeleSmart(TM)  Data  Services  solutions  to  telecommunications  providers  who
provide  these  services  to their  customers  as  value-added  enhancements  to
strengthen customer  relationships and increase customer  satisfaction,  loyalty
and retention.

Historically,  the Company has focused on the design,  development and operation
of interactive  voice response (IVR) systems.  OneLink's IVR systems  facilitate
caller  information  transactions  by collecting and  distributing  information,
creating  customer  databases  and  accessing   location-specific   services  by
telephone on a fully  automated  basis.  OneLink  provides  IVR  services  using
equipment and application  software  located at customer  locations or available
nationally  through 800 access at the Company  headquarters  in  Minnesota.  The
Company  is  shifting  its  focus  away  from  the   deployment  of  interactive
technologies  and solutions  and is focusing on becoming a management  reporting
and business intelligence partner for telephone companies.

2. Summary of Accounting Policies

Consolidated Financial Statements
The financial  statements include the accounts of OneLink  Communications,  Inc.
and  its  wholly-owned  subsidiary,  Provident  Worldwide  Communications,  Inc.
("Provident").  All  references  to the  Company in these  financial  statements
relate to the consolidated  entity.  All significant  intercompany  accounts and
transactions are eliminated in consolidation.

Revenue Recognition
Revenue for operating leases and services is recognized at the end of each month
in which  service is  provided.  Revenue  for  product  sales is  recorded  upon
shipment.  Revenue on certain  contracts may require revenue  recognition  under
contract  accounting  rules,  whereby  revenue  is  recognized  on a  percentage
completion basis.

Deferred  revenue  consists of amounts  paid by customers  for future  services.
Deferred revenues are recognized on a straight-line basis over the period of the
service agreement or upon completion of the contract.

Use of Estimates
The preparation of financial  statements in conformity  with generally  accepted
accounting principles requires management to make estimates and assumptions that
affect the amounts reported in the financial  statements and accompanying notes.
Actual results could differ from the estimates.

Stock-Based Compensation
The Company follows  Accounting  Principles Board Opinion No. 25, Accounting for
Stock Issued to Employees ("APB 25"), and related  interpretations in accounting
for its stock  options.  Under APB 25, when the exercise  price of stock options
equals  the  market  price of the  underlying  stock on the  date of  grant,  no
compensation expense is recognized.

The Company has adopted the  disclosure  only  provisions  of the  Statement  of
Financial Accounting Standards No. 123, Accounting for Stock-Based  Compensation
("Statement  123").  Accordingly,  the Company has made pro forma disclosures of
what net loss and net loss per  share  would  have  been had the  provisions  of
Statement 123 been applied to the Company's stock options.

Cash Equivalents
The Company  considers  all highly liquid  investments  with a maturity of three
months or less when  purchased to be cash  equivalents.  The carrying  amount of
cash equivalents, which are available-for-sale, approximates market value.

Computer Parts and Supplies
Computer parts and supplies are valued at the lower of cost, first-in, first-out
(FIFO) method, or market.

Property and Equipment
Property and equipment is stated at cost.  Depreciation and amortization expense
is  recognized  on the  straight-line  basis  over a three  to five  year  life.
Equipment leased to others is depreciated over the life of the lease.

<PAGE>

The present values of capital lease obligations are classified as long-term debt
and related  assets are included in furniture  and  equipment.  Amortization  of
equipment under capital leases is included in depreciation expense.

Income Taxes
The Company  accounts  for income  taxes using the  liability  method.  Deferred
income  taxes are  provided  for  temporary  differences  between the  financial
reporting and tax bases of assets and liabilities.

Net Loss Per Share
In February  1997,  the  Financial  Accounting  Standards  Board  (FASB)  issued
Statement No. 128,  Earnings Per Share.  Statement  128 replaced the  previously
reported  primary and fully  diluted  earnings  per share with basic and diluted
earnings per share.  Unlike primary earnings per share, basic earnings per share
excludes any dilutive effects of options,  warrants, and convertible securities.
Diluted  earnings per share is very  similar to the  previously  reported  fully
diluted  earnings per share. All earnings per share amounts for all periods have
been presented,  and where  necessary,  restated to conform to the Statement 128
requirements.

Impairment of Long-Lived Assets
The  Company  will  record  impairment  losses  on  long-lived  assets  used  in
operations when indicators of impairment are present and the  undiscounted  cash
flows  estimated  to be  generated  by those  assets  are less than the  assets'
carrying amount.

Goodwill
Goodwill  represented  the excess of cost over the fair value of  Provident  net
assets  acquired and was  amortized on a  straight-line  basis over 5 years (see
Note 3).

Reclassifications
Certain  amounts in the 1996  financial  statements  have been  reclassified  to
conform to the 1997 presentation.

3. Acquisition/Disposal

On August 2, 1996, the Company  acquired the business and  substantially  all of
the assets of Provident Worldwide  Communications,  Inc. (Provident) through the
issuance of 230,000 options valued at $265,645 and the assumption of $380,806 in
net liabilities.

The  acquisition  was accounted for using the purchase method of accounting and,
accordingly,  the cost was  allocated to the assets based on their fair value at
the date of acquisition. The excess of purchase price over fair value of the net
assets  acquired was $646,451 and was allocated to goodwill.  In September 1997,
the  Company  recorded  a  goodwill  write-down  of  $510,696.   The  write-down
eliminates all remaining  goodwill of the Company  related to the acquisition of
Provident. The value of goodwill was determined to have been impaired because of
the losses related to Provident and its inability to generate  future  operating
income without substantial sales volume increases. Prior to September,  goodwill
was amortized using the  straight-line  method over five years. The Company then
sold the  remaining  assets of the access card  operations.  The assets sold for
approximately  $35,500.  The total effect of the  write-down of goodwill and the
sale of the assets resulted in a loss of approximately  $500,000.  The Company's
consolidated statements of operations include the operating results of Provident
from the date of purchase through the date of disposal.  The pro forma impact of
the  Provident  acquisition  is  immaterial  to the  Company's  1996  results of
operations.

4. Other Accrued Liabilities

At December 31, 1995, the Company  reclassified  $244,544 from accounts payable.
The majority of this represented  liabilities  related to the pursuit of the N11
application in Atlanta,  Georgia in 1993 and 1994. The Company ceased pursuit of
this market during 1995. Of the $244,544 balance, $108,662, $11,000 and $124,882
were  written off in 1997,  1996 and 1995,  respectively,  as services  were not
received  or   implemented.   The  write-offs   were  included  in  general  and
administrative expenses.

<PAGE>

5. Capital and Operating Leases

The Company accounts for certain leases of systems meeting specified criteria as
sales-type  leases.  Future minimum lease payments to be received are as follows
at December 31, 1997:

      1998                                                     $17,100
      Unearned lease income                                       (313)
                                                         ------------------
                                                               $16,787
                                                         ==================

The  Company is a lessor of data  systems  under  operating  leases  expiring in
various years through 2000. The Company also has a number of ongoing leases with
customers that are currently on a  month-to-month  basis.  At December 31, 1997,
minimum  future rentals to be received from  non-cancelable  leases with initial
terms in excess of one year are as follows:

      1998                                                       $367,400
      1999                                                        147,700
      2000                                                        116,533
                                                           ------------------
      Total                                                      $631,633
                                                           ==================

At December 31, 1997 and 1996,  accumulated  depreciation on equipment leased to
others was $231,749 and $210,745, respectively.

6. Long-Term Debt

Long-term debt consists of the following at December 31:
<TABLE>
<CAPTION>

                                                                             1997              1996
                                                                        ---------------- -----------------
   <S>                                                                   <C>                <C>    
   Notes payable to related parties, due in monthly installments of
     $1,000 noninterest bearing                                           $         -        $   7,537
   Notes payable, due in monthly installments of $2,894 plus
     interest at 10%, unsecured                                                35,714           71,644
   Capital leases payable, imputed interest from 13% to 24%, due in
     monthly installments of $3,237, secured by equipment
                                                                                3,794           42,714
                                                                        ---------------- -----------------
                                                                               39,508          121,895
   Less amount due within one year                                             33,773           69,206
                                                                        ---------------- -----------------
                                                                             $  5,735         $ 52,689
                                                                        ================ =================

</TABLE>


Long-term debt of $5,735 at December 31, 1997 matures in 1998.

Interest paid was $77,452 in 1997 and $29,182 in 1996.

7. Contingent Stockholder Notes Payable

In January 1994,  the Company  acquired  219,364 shares of common stock from two
stockholders for $2.18 per share by issuing  promissory notes totaling  $478,212
which bear  interest at 6%. These shares have been  canceled and retired.  Under
the terms of the notes,  payments  shall be made when,  and only if, the Company
receives  payments for exercise of options under its stock option plan until the
notes are paid in full.  The  Company is required to use 100 percent of any cash
proceeds resulting from the exercise of options under the Plan to pay down these
obligations  until  these  notes  are  satisfied.  Management  cannot  currently
determine if any options will be exercised,  thereby  requiring  payments on the
notes.  Consequently,   no  liability  has  been  recorded  in  these  financial
statements  for  these  stockholder  notes  payable  as  repayment  is  strictly
contingent upon the exercise of options under the Company's stock option plan.

<PAGE>

8. Shareholders' Equity

The Company  completed a private  placement  of Common Stock in 1997 in which it
sold 2,000,000 shares of Common Stock,  resulting in net proceeds to the Company
of $1,918,708.

9. Warrants and Stock Options

In  September  1997,  the Company  completed a private  placement of 40 Units at
$50,000.00  per unit.  Each Unit  consisted  of 40,000  shares of the  Company's
Common  Stock and a warrant to purchase an  additional  50,000  shares of Common
Stock at $1.50 per share.  The Company also issued  warrants to the agent in the
private placement to purchase 146,000 shares of Common Stock at $1.00 per share.
These warrants expire on September 15, 2000.

During  1997,  the  Company  borrowed an  aggregate  of  $350,000  from  certain
investors including a director,  under 9% unsecured notes due in seven months or
upon  receipt of proceeds  form the  private  placement  and issued  warrants to
purchase 105,000 shares of Common Stock at an exercise price of $1.28 per share.
The warrants are  exercisable  until the year 2000.  The value of these warrants
was determined to be $54,600 on the date of grant using a  Black-Scholes  option
pricing  model  with  the  following  weighted-average  assumptions:   risk-free
interest rate of 5.81%, a volatility  factor of the expected market price of the
Company's  Common  Stock of .53 and a warrant  life of three  years.  The entire
$54,600 was charged to interest expense during the year ended December 31, 1997.
The entire amount  borrowed was converted to common stock as part of the private
placement, in September 1997.

In November  1997,  the Board of Directors  issued  warrants to purchase  25,000
shares of the  Company's  Common  Stock to outside  consultants  in exchange for
consulting  services.  These  warrants had an exercise price of $0.010 per share
and were  exercised in November 1997. The value of these warrants was determined
to be $49,750.

In December  1997,  the Board of Directors  issued  warrants to purchase  81,247
shares of the  Company's  Common  Stock to outside  consultants  in exchange for
providing  consulting  services  related to recruitment and hiring of personnel.
These warrants have an exercise price of $1.50 per share and are  exercisable to
the year 2004. The value of these warrants was determined to be $65,833.

In December  1997,  the Board of Directors  issued  warrants to purchase  64,500
shares of the  Company's  Common Stock to an outside  consultant in exchange for
consulting  services.  These  warrants have an exercise price of $1.50 per share
and are exercisable to the year 2000. The value of these warrants was determined
to be $38,000.

In December  1997,  the Board of Directors  issued  warrants to purchase  30,000
shares of the  Company's  Common Stock to an outside  consultant in exchange for
consulting  services.  These warrants have an exercise price for $1.13 per share
and expire on December 31, 2000.  The value of these  warrants was determined to
be $13,800.

The Company  established  a stock option plan in 1994 to provide  incentives  to
employees whereby 750,000 shares of Common Stock have been reserved. The options
can be either  incentive  stock options or  non-statutory  stock options and are
valued at the fair market value of the stock on the date of grant.

Exercisable  options and warrants were 316,775 and 2,885,928,  respectively,  at
December 31, 1997 and 348,398 and 644,308,  respectively,  at December 31, 1996.
On January 3, 1997, the  shareholders  of OneLink  approved the grant of 600,000
stock  options to the President and 400,000 stock options to the Chairman of the
Board effective as of September 4, 1996. An increase in the stock option pool of
an additional  1,500,000 shares was approved by shareholders,  effective January
3, 1997.

<PAGE>

The following  table  summarizes  options and warrants to purchase shares of the
Company's Common Stock:

<TABLE>
<CAPTION>


                                                                 Weighted                        Weighted
                                     Shares                       Average                     Average Warrant
                                   Available      Options      Option Price      Warrants          Price
                                   for Grant    Outstanding      Per Share      Outstanding      Per Share
                                  -------------------------------------------- --------------------------------
<S>                                <C>            <C>              <C>          <C>                <C>    
Balance at December 31, 1995           223,828       526,172       $3.53          656,808          $2.90
   Granted                          (1,752,046)    1,752,046        1.77                -
   Exercised                                 -             -                      (12,500)           .02
   Canceled                            546,701      (546,701)       2.63                -
                                  ----------------------------                 --------------
Balance at December 31, 1996          (981,517)    1,731,517        2.67          644,308           2.96
   Authorized                        1,500,000
   Granted                          (1,159,500)    1,159,500        1.41        2,451,747           1.44
   Exercised                                 -             -                      (60,035)           .39
   Canceled                          1,022,906    (1,022,906)       1.80         (150,092)          2.15
                                  ============================                 ==============
Balance at December 31, 1997           381,889     1,868,111       $1.55        2,885,928          $1.77
                                  ============================================ ================================

</TABLE>

The following table summarizes  information about the stock options  outstanding
at December 31, 1997:

<TABLE>
<CAPTION>


                                             Weighted Average                          Weighted Average
       Range of              Number             Remaining        Number Exercisable   Exercise Price of
    Exercise Price        Outstanding        Contractual Life                           Vested Options
- -----------------------------------------------------------------------------------------------------------
    <S>                    <C>                   <C>                    <C>                <C>    
     $.01 - $.99               87,500            3.7 years                    -            $    -
     1.00 - 2.50            1,756,262            8.0 years              294,380              1.91
    $2.51 - $3.85              24,349            5.9 years               22,395              3.75
                      -------------------------------------------------------------------------------------
        Total               1,868,111            7.78 years             316,775              2.04

</TABLE>


The  weighted  average  fair value of options  granted  during 1997 and 1996 was
$1.41 and $1.77, respectively.

<PAGE>

Stock-Based Compensation
Effective January 1, 1996 the Company adopted Statement of Financial  Accounting
Standards No. 123,  Accounting for Stock-Based  Compensation  ("SFAS 123"). SFAS
123 provides for companies to recognize  compensation  expense  associated  with
stock-based  compensation plans over the anticipated service period based on the
fair value of the award on the date of grant. However, SFAS 123 allows companies
to  continue  to measure  compensation  costs  prescribed  by APB Opinion No. 25
"Accounting  for Stock Issued to  Employees"  (APB 25").  Companies  electing to
continue  accounting for stock-based  compensation  plans under APB 25 must make
pro forma  disclosures of net income and earnings per share,  as if SFAS 123 had
been adopted. The Company has continued to account for stock-based  compensation
plans  under APB 25. The pro forma  disclosure  of the effect of SFAS 123 on net
income and  earnings  per share for the years ended  December  31, is  presented
below.  The fair value of these options was estimated at the date of grant using
a  Black-Scholes  option  pricing  model  with  the  following  weighted-average
assumptions  for 1997 and 1996:  risk-free  interest  rate of 5.81%  and  6.00%,
respectively:  volatility  factor of the expected  market price of the Company's
common  stock of .53 and .48,  respectively,  and an option  life of four years.
Fair value calculations assume no dividends will be paid on the Company's common
stock.

<TABLE>
<CAPTION>

                                                                            1997              1996
                                                                     --------------------------------------
<S>                                                                       <C>               <C>   
Pro forma net loss                                                        $(3,004,720)      $(2,055,831)
Pro forma net loss per common share - basic and diluted                    $(.85)            $(.70)

</TABLE>

10. Income Taxes

The Company has net operating loss carryforwards of approximately  $6,300,000 at
December 31, 1997  expiring at various  times  through 2012 which can be used to
offset future taxable income. These carryforwards are subject to the limitations
of the Internal  Revenue Code Section 382 in the event of certain changes in the
equity ownership of the Company.

<PAGE>

The provision for income taxes differs from the amount  computed by applying the
federal statutory tax rate of 34% because of the following:

<TABLE>
<CAPTION>

                                                                              1997              1996
                                                                         ---------------- -----------------
   <S>                                                                        <C>             <C>   
   Tax benefit at federal statutory tax rate                                  $(852,000)      $(645,000)
   Increase in valuation allowance                                              852,000         645,000
                                                                         ================ =================
                                                                         $            -   $            -
                                                                         ================ =================

</TABLE>


Deferred  income  taxes  reflect  the net tax effects of  temporary  differences
between the carrying  amounts of assets and liabilities for financial  reporting
purposes and the amounts used for income tax purpose.

Components of deferred tax assets are as follows:

<TABLE>
<CAPTION>

                                                                                   December 31
                                                                             1997              1996
                                                                       ------------------------------------
   <S>                                                                    <C>               <C>    
   Deferred tax assets                                                    $     26,000      $   120,000
   Deferred tax liabilities                                                          -          (35,000)
   Net operating loss carryforwards                                          2,153,000        1,476,000
   Less valuation allowance                                                 (2,179,000)      (1,561,000)
                                                                       ====================================
   Net deferred tax assets                                             $              - $              -
                                                                       ====================================

</TABLE>

The Company did not pay income taxes in 1997 or 1996.

11. Lease Commitments

The Company leases its administrative facilities under an operating lease. Total
rent  expense  was  $85,944 and  $128,215  in 1997 and 1996,  respectively.  The
Company  leases  equipment  under two  separate  operating  leases.  Total lease
expense was $28,853 and $38,379 in 1997 and 1996, respectively.

At December 31, 1997,  future minimum lease payments under operating  leases are
as follows:

                                                            December 31
                                                        ------------------

     1998                                                      $44,998
     1999                                                          688
     2000                                                          688
     2001                                                          172
                                                        ==================
                                                               $46,546
                                                        ==================


<PAGE>

12. Significant Customers

The Company's  revenues totaled  $2,296,335 and $1,099,130 during 1997 and 1996,
respectively.  Sales to one customer were 35% and 15% of total sales in 1997 and
1996, respectively.

13. Related Party Transactions

Notes payable  include amounts due to certain  investors,  including a director,
for  approximately  $35,714  and  $71,644  as of  December  31,  1997 and  1996,
respectively.  The Company also had a short-term  note payable to a director for
approximately $7,537 at December 31, 1996.

The Company  purchased  Internet  development  services of $23,600 and  computer
hardware  and the  development  of a home page for  approximately  $55,195  from
Concerto, a related entity, during 1997 and 1996, respectively.

<PAGE>

14. Continued Existence and Management's Plans

During 1997,  the Company  incurred a net loss of  $2,506,875  had negative cash
flows from operations of $1,130,284 and had an accumulated deficit of $7,260,293
at December 31, 1997.  If the Company  continues to incur losses and use cash at
the rate  established in the year ended December 31, 1997, the Company will need
additional  financing  by the end of the  fourth  quarter  of 1998 in  order  to
continue operations.

The  Company  has  reviewed  its  strategy  and  multiple  lines of  business to
determine  the best  course  of  action  to stem  ongoing  losses  and  generate
increased revenues.  As a result of the review, the Company has exited or scaled
back  its  operations  in  lines of  businesses  that  could  not  contribute  a
profitable cash flow and has elected to focus on providing  enhanced  management
reporting   services  to  the   telecommunications   industry.   The   Company's
TeleSmart(TM)   Data   Services  and  Call   Graphics   Software   combines  raw
telecommunications  data  with  geographic  information  service  technology  to
produce enhanced caller reporting for business analysis and marketing  purposes.
The Company will market the new  TeleSmart(TM)  products and services toward the
Regional  Bell  Operating  Companies,   new  Local  Access  Carriers,   existing
InterExchange Carriers and the Teleservices Industry.

14. Continued Existence and Management's Plans (continued)

Management  believes that revenues  generated from operations will be sufficient
to support the  Company's  working  capital  needs for the  foreseeable  future,
assuming  the  Company  is able to  generate  sufficient  revenues  and  control
expenses during the fiscal year 1998.


Item 8.   Changes In and Disagreements With Accountants on Accounting and 
          Financial Disclosure.

None

<PAGE>

PART III

Item 9.   Directors,  Executive  Officers,  Promoters  and Control  Persons;  
          Compliance  With Section  16(a) of the Exchange Act

Paul F. Lidsky,  44, joined the Company as President  and CEO in September  1997
with 14 years of telecommunication  experience.  Prior to this, he served as the
Executive Vice President, Strategy and Business Development for Norstan, Inc. In
this position, he was responsible for the  development of corporate  strategies,
market   positioning   and  new   business   development.   This   included  the
identification  of acquisition  targets and leadership of Norstan's  acquisition
teams.   His   prior   positions   with   Norstan   included    Executive   Vice
President-Norstan  Integration  Services,  Vice  President  of Sales and General
Manager of the Ohio Branch.  Mr.  Lidsky was a Product  Manager with  Electronic
Engineering Company when it was acquired by Norstan Inc. in 1985.

Gregory  H.  Mohn,  34, is Vice  President  of  Business  Development.  Prior to
founding  the Company in April  1990,  he founded a start-up  venture  using the
predecessor to the technology used in the Company's  first systems.  Mr. Mohn is
also  responsible for many of the Company's new products and features  including
the development and  introduction of OneLink's  Geographic  Information  Systems
(GIS) products and the development of the TeleSmartTM Data Services.

Michael J. Ryan,  34, joined the company in November  1996 as Vice  President of
Finance and  Administration  and Chief Financial  Officer.  Prior to joining the
Company, Mr. Ryan developed broad  telecommunications  operational experience as
the  Regional  Controller  for  Frontier  Communications,  a  telecommunications
company reseller, and as the Controller for American Sharecom before the company
was  acquired by Frontier  Communications.  Previously,  Mr. Ryan  obtained  his
public accounting experience as a Senior Auditor for Ernst & Young and Coopers &
Lybrand.  Mr.  Ryan is a  graduate  of the  University  of  Northern  Iowa and a
Certified Public Accountant.

Kirk Danzl, 38, is Vice President of Operations for OneLink.  Mr. Danzl has over
13 years experience working in telecommunications. Prior to joining the company,
he was Director of  Information  Services for Frontier  Communications,  Inc. At
Frontier,  Mr.  Danzl was  responsible  for the  project  management  of several
corporate-wide  projects including network  facilities  consolidation and system
integration.  Prior to Frontier,  he was  responsible  for the  development  and
operations of the mission  critical  billing,  network  management  and end user
systems for American  Sharecom.  American Sharecom was the nations' 10th largest
long distance company before its merger with Frontier.

David  Batdorf,  46, was hired by the Company in November 1997 as Vice President
of Sales and Marketing. David has 24 years of experience in sales management and

<PAGE>

business  development  in a variety of technical,  solution-oriented  industries
including  ten years in the  telecommunication  industry.  Mr.  Batdorf's  prior
experiences  include  building  and  re-engineering  the sales  organization  at
Network   Communications   Corporation  and  business  development  at  Anderson
Consulting.

The  information  required by Item 9 for directors and compliance  with 16(a) of
the Exchange  Act is  incorporated  herein by  reference to the section  labeled
"Election  of  Directors"  and "Section  16(a)  Beneficial  Ownership  Reporting
Compliance"  respectively,  which  appear  in  the  Company's  definitive  Proxy
statement for its 1998 Annual meeting of Shareholders.

Item 10.    Executive Compensation

The information  required by Item 10 is incorporated by reference to the Section
labeled "Executive Compensation" and Compensation of Directors" in the Company's
Proxy Statement for its 1998 Annual meeting of Shareholders.

Item 11.    Security Ownership of Certain Beneficial Owners and Management

The information  required by Item 11 is incorporated by reference to the Section
labeled  "Security  ownership of Certain  Beneficial  Owners and Management" and
"Compensation of Directors" in the Company's Proxy Statement for its 1998 Annual
meeting of Shareholders.

Item 12.    Certain Relationships and Related Transactions

None

Item 13.    Exhibits and Reports on Form 8-K

            (a)  Exhibits

     Exhibit
     Number       Description
   
        3.1       Articles of Incorporation of the Company, as amended
        4.2       1994 Stock Option Plan, as amended (a)
       10.1       Service Agreement Between The Mobile Press Register, Inc. and
                  MarketLink, Inc.(a)
       10.2       Master Agreement Between Pioneer Newspapers and MarketLink, 
                  Inc. (a)
       10.3       Master Agreement Between Yakima Newspapers, Inc. and 
                  MarketLink, Inc. (a)
       10.4       Master Agreement Between Pioneer Newspapers and MarketLink, 
                  Inc. (a)
       10.5       Agreement Between MarketLink, Inc. and Edina Realty, Inc. (a)
       10.6       Agreement Between Pizza Hut of St. Louis, Inc. and MarketLink,
                  Inc. (a)
       10.7       Agreement Between Pizza Hut of America, Inc. and MarketLink, 
                  Inc. (a)
       10.8       Agreement Between Pizza Hut of America, Inc. and MarketLink, 
                  Inc. dated October 19, 1994 (a)
       10.9       Form of Agreement Between Noble Roman's, Inc. and MarketLink,
                  Inc. covering Bloomington, South Bend and Evansville, IN 
                  dated May 10, 1995 (b)
       10.10      Master Agreement Between Pioneer Newspapers and MarketLink, 
                  Inc. dated May 15, 1995 (b)
       10.11      Agreement Between The Hearst Corporation and MarketLink, Inc.
                  dated July 20, 1995 (b)
       10.12      Stock Option Agreement with Ronald E. Eibensteiner effective 
                  September 4, 1996 (c)
*      10.13      Agreement Between US WEST Communications, Inc. and OneLink 
                  Communications, Inc., dated November 11, 1997 [The Company has
                  requested confidential treatment for portions of this 
                  agreement.]
<PAGE>

*      10.14      Employment Agreement between Paul Lidsky and OneLink 
                  Communications, Inc.
*      10.15      Stock Options Agreements with Paul Lidsky dated September 2, 
                  1997 and November 19, 1997
       23         Consent of Ernst & Young LLP
       24         Power of Attorney (Included on signature page)
       27         Financial Data Schedule (filed only in electronic format)
- -----------------
         (a)   Incorporated by reference to the Company's Registration Statement
               on Form SB-2 (File No. 33-90084C) filed March 7, 1995
         (b)   Incorporated by reference to the Company's Report on Form 10-KSB
               filed for the fiscal year ended December 31,1995 
               (File No. 0-25764).
         (c)   Incorporated by reference to the Company's Report on Form 10-KSB
               filed for the fiscal year ended December 31,1996 
               (File No. 0-25764).

         *    Indicates a material contract, management contract or compensatory
              plan or  arrangement  required  to be filed as an  Exhibit to this
              Form 10-KSB.

         (b)  Reports on Form 8-K

         The Company  filed a report on Form 8-K on January 23, 1998.  Such Form
reported the possible delisting from the Nasdaq SmallCap Market.




<PAGE>


                                   SIGNATURES

Pursuant to the  requirements of Section 13 or 15(d) of the Securities  Exchange
Act of 1934,  OneLink  Communications,  Inc.,  has duly caused this report to be
signed on its behalf by the undersigned, thereunto duly authorized:

                                             OneLink Communications, Inc.

         /s/ Paul F. Lidsky                        March 27, 1998
         By: Paul F. Lidsky,                             Date
             President, CEO, & Director

         /s/ Michael J. Ryan                        March 27, 1998
         By: Michael J. Ryan, CFO                         Date

Pursuant to the requirements of the Securities Exchange Act of 1934, this report
has  been  signed  below by  persons  on  behalf  of the  Registrant  and in the
capacities  and on the dates  indicated.  Each person  whose  signature  to this
report on Form 10-KSB  appears  below hereby  constitutes  and appoints  Paul F.
Lidsky  and Ron  Eibensteiner,  and each of them,  as his or her true and lawful
attorney-in-fact  and agent, with full power of substitution,  to sign on his or
her behalf individually and in the capacity stated below and to perform any acts
necessary  to be done in order to file all  amendments  to this  report  on Form
10-KSB  and  any  and  all  instruments  or  documents  filed  as  part of or in
connection with this report on Form 10-KSB or the amendments thereto and each of
the  undersigned  does hereby ratify and confirm all that said  attorney-in-fact
and agent, or his substitutes, shall do or cause to be done by virtue hereof.


         /s/ Ronald Eibensteiner                          March 27, 1998
         By:  Ronald E. Eibensteiner, Chairman                  Date
                of the Board &Director


         /s/ Paul F. Lidsky                               March 27, 1998
         By:  Paul F. Lidsky, President, CEO, &                 Date
                   Director


         /s/ John F. Stapleton                             March 27, 1998
         By:  John F. Stapleton, Director                       Date


         /s/ Vin Weber                                     March 27, 1998
         By:  Vin Weber, Director                               Date


         /s/ Tomas M. Kieffer                              March 27, 1998
         By:  Tomas M. Kieffer, Director                        Date










                   SOFTWARE DEVELOPMENT AND LICENSE AGREEMENT


This Agreement  ("Agreement") is made this 11th day of November 1997 ("Effective
Date") by and between U S WEST Communications,  Inc., a Colorado corporation ("U
S WEST"), and OneLink Communications, Inc., a Minnesota corporation ("OneLink").

                                    RECITALS

U S WEST desires to have developed,  and OneLink agrees to develop, certain Call
Management  Reporting software.  After development of the software,  the parties
will  participate in a technical trial and a market trial of the software.  Upon
successful  technical and market trials, U S WEST will contract with OneLink for
processing and delivery of U S WEST's call management  reporting services -- U S
WEST Call ReportsSM; using the software for U S WEST subscribers and third party
subscribers under the terms and conditions herein.

This  Agreement  is  structured  in  phases.  The first  phase  covers  software
development.  The second phase covers the trial of the software  (including  the
technical trial and market trial).  The third phase is service offer. Each phase
has certain criteria that must be met before proceeding to the next phase.

                                    AGREEMENT

The parties agree as follows:

1.       Definitions

         Acceptance  shall mean  acceptance  by U S WEST of the  Software as set
         forth in Section 3.1.2.

         Call Data  shall mean the data  owned by  telecommunications  providers
         emanating from connecting voice and/or data communications within their
         networks.

         Call  Management   Reporting   Services  or  Services  shall  mean  the
         end-to-end processing of Call Data, from the time OneLink receives Call
         Data,  into salient usable  informational  reports (text,  graphical or
         map-based)  that allow  businesses to better  understand who is calling
         their location(s) and phone numbers,  and at what frequency,  time, and
         where using the Service  Bureau  Software  or End User  Software.  More
         details on  specific  reports  are  provided  in  Exhibit  A-Functional
         Requirements.

         Service  Bureau  Software  shall  mean  the  definitions,  description,
         process   flows,   computer   codes,   documentation,   and  all  other
         intellectual  and physical  properties  associated with converting Call
         Data into  salient  and  usable  information  for end users and as more
         fully described in Exhibit A-Functional Requirements.


                  Confidential. Disclose and distribute solely
                  to those individuals who have a need to know.

<PAGE>

         Delivery  shall mean delivery of the Software to U S WEST by OneLink as
         set forth in  Section  2.1.2 and to an escrow  account  as set forth in
         2.1.3.

         Development Schedule shall mean the schedule as set forth in Exhibit B.

         Documentation   shall   mean   the   system   documentation   and  user
         documentation associated with the Software, including all modifications
         thereto.

         End User Software  shall mean the  definitions,  descriptions,  process
         flows,  computer codes,  documentation  and all other  intellectual and
         physical properties associated with accessing,  viewing,  displaying or
         otherwise  manipulating  the output from Call Data passing  through the
         Service  Bureau  Software;  including,  but  not  limited  to  tabular,
         textual,  graphical and geographical  representations and as more fully
         described in Exhibit A Functional Requirements.

         Errors shall have the meaning ascribed in Exhibit C Software Support.

         Fees shall mean the  payments  made by U S WEST to OneLink as specified
         in the Development Schedule.

         Functional  Requirements  shall  mean the  Functional  Requirements  as
         defined in Exhibit A Functional Requirements.

         Market  Trial shall have the meaning set forth in Exhibit A  Functional
         Requirements and as further described in Exhibit E Market Trial.

         Operating  Hardware shall mean the tangible computer machinery required
         to support Call Management Report Services, except end user hardware.

         Software shall mean the software system,  including all  Documentation,
         modifications,  and  enhancements  as  further  defined  in  Exhibit  A
         Functional Requirements and Exhibit B Development Schedule and Fees.
         Software includes both Service Bureau Software and End User Software.

         Technical  Trial  shall  have  the  meaning  set  forth  in  Exhibit  A
         Functional Requirements and as further described in Exhibit D Technical
         Trial.

         Territory shall mean the [***]*

- -----------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


2.0      SOFTWARE DEVELOPMENT PHASE

2.1      Development.  OneLink  shall  develop the Software in  compliance  with
         the Functional Requirements and according to the Development Schedule.

2.1.1    Documentation.  In  conjunction  with the  development  of the End User
         Software,  OneLink shall develop and deliver to U S WEST  Documentation
         necessary  to  allow U S WEST  to  install  and  operate  the End  User
         Software and for users to use the End User Software.

2.1.2    Delivery.  OneLink shall deliver to U S WEST one electronic copy of the
         End User  Software,  in object code format,  and all  Documentation  as
         stated in 2.1.1.

2.1.3    Escrow.  OneLink shall deliver to an escrow account,  maintained by U S
         WEST at U S WEST's  expense,  one copy of the Software,  in source code
         format,  together with programmer notes,  Documentation,  and a list of
         all third party  materials and software  used in the Software  ("Escrow
         Materials")  once U S WEST  has  accepted  such  software.  Thereafter,
         OneLink shall deliver each new release or  modification of the Software
         being  used by U S WEST or a third  party to  escrow  within 30 days of
         delivery of such new release or modification. OneLink shall execute the
         Escrow  Agreement and the  certificate  of deposit  attached  hereto in
         Exhibit H.

         In addition  to any  release  condition  in the Escrow  Agreement,  the
         Escrow Materials shall be released to U S WEST upon:

      (a)    Termination by U S WEST under 2.1.4 (Installation), should U S WEST
             so  choose,  3.1.2  (Technical  Trial),  should U S WEST so choose,
             3.2.3 (Market Trial), 6.3 (Breach), 6.4 (Insolvency).  Upon release
             of the Escrow  Materials to U S WEST under this subsection (a), U S
             WEST's  joint  ownership of the  Software  shall not be  restricted
             under  section 5.3 and U S WEST may exploit  the  Software  for any
             lawful purpose without accounting.

      (b)    Termination  by U S WEST  under 6.1  (Term).  Upon  release  of the
             Escrow  Materials to U S WEST under this subsection (b), U S WEST's
             joint  ownership of the  Software  shall be  restricted  as defined
             under  section  5.3,  but with the  additional  right to modify the
             Software.

  2.1.4   Installation;  Testing.  The  Software  shall be tested by  OneLink in
          accordance  with its own quality  processes and the quality  processes
          listed in the  Functional  Requirements.  OneLink  shall  install  the
          Software   on  its   computer   equipment   and   network.   Following
          installation,  the Software shall be jointly tested by OneLink and U S
          WEST for compliance  with the Functional  Requirements.  If any Errors
          
                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>
          are detected,  OneLink shall promptly take all  reasonable  actions to
          correct such Errors,  and the Software  shall be jointly tested again.
          Error  correction  shall  continue  until all known  priority  1 and 2
          Errors are  corrected  and the  Software  is in  conformance  with the
          Functional Requirements. In the event that the Software is not, or can
          not, be brought  into  conformance  with the  Functional  Requirements
          within thirty (30) days from the date the non-conformance is found and
          documented to OneLink,  U S WEST may at its sole discretion  terminate
          this  Agreement  upon  written  notice  to  OneLink.  At  U  S  WEST's
          discretion in the case of such termination, U S WEST can choose to: 1)
          receive a full refund of all fees paid to OneLink,  or 2) have OneLink
          deliver  to U S WEST  an  electronic  copy  of  all  source  code  and
          Documentation completed as of the date of the termination.

 2.1.5    Personnel;  Confidentiality;  Quality.  OneLink  agrees to perform its
          obligations  under this Agreement  with  promptness,  care,  skill and
          diligence, in accordance with the applicable professional and industry
          standards  and  shall  be  responsible  for  the  quality,   technical
          accuracy,  completeness, and coordination of all reports, information,
          specifications,  and  other  items  furnished  under  this  Agreement.
          Without  limiting  the  generality  of the  foregoing,  OneLink  shall
          implement  the quality  control  measures and shall meet or exceed the
          quality  measures and metrics listed in the  Functional  Requirements.
          The Software  shall be developed and supported by OneLink's  personnel
          or approved  contractors  who are (i) fully  qualified  to perform the
          services  hereunder;   and  (ii)  who  have  executed  confidentiality
          agreements as provided in this Agreement.

2.2       Support.  Upon successful testing of the Software under section 2.1.4,
          OneLink  shall  provide  Software  support  services as  specified  in
          Exhibit C - Software Support.

2.3       Changes.  Either  party may request the other party for changes to the
          Functional Requirements at any time. The requesting party shall submit
          to the other party in writing a description of the changes  requested.
          The parties shall  promptly  determine how the changes  requested will
          impact the  Development  Schedule and/or Fees. If the parties elect to
          proceed with the changes, the parties will negotiate in good faith and
          agree to written amendments to this Agreement as appropriate.  No such
          change  shall  be  effective,   and  neither  party  shall  incur  any
          additional  obligations,  unless  such change is made in writing as an
          amendment to this Agreement.

2.4       Fees.  For the  Software  development  services  performed  by OneLink
          hereunder,  U S WEST shall pay to OneLink the Fees in accordance  with
          the Development  Schedule.  For any additional Software development or
          other services outside the scope of this Agreement,  the parties shall
          agree to mutually  acceptable  terms and  conditions  at  commercially
          reasonable  rates within the industry.  U S WEST shall have no further
          obligations  for  any  other  costs  or  expenses  required  for  this
          Agreement,   including  but  not  limited  to  Operating  Hardware  at
          OneLink's site.

          OneLink shall issue  invoices for  completed  milestones in the format
          required by U S WEST. Any taxes imposed  hereunder shall be separately
          stated on any  invoice.  U S WEST  reserves  the right to request  and
          receive from OneLink documentation  regarding any taxes,  expenses, or

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

          other  charges  which  OneLink  claims U S WEST is  obligated  to pay.
          Invoices  shall be paid to OneLink  within thirty (30) days  following
          receipt of a correct invoice. U S WEST is not required to pay invoiced
          amounts in dispute until such dispute is resolved according to section
          11.14. All  non-disputed  invoice items will be paid. Once the dispute
          is  resolved  the  remaining  invoice  items shall be paid within (30)
          thirty days following such resolution

          U S WEST may require OneLink to furnish  evidence  satisfactory to U S
          WEST that all  claims  for  labor,  material,  and  other  obligations
          arising  hereunder  are  correct  prior  to any  payment  by U S WEST.
          OneLink agrees that its records which relate to  compensation  payable
          to OneLink for services rendered hereunder shall be kept in accordance
          with generally accepted accounting principles and shall be retained by
          OneLink  for a period of three (3) years from the date of  termination
          of this Agreement.  The records shall be available for inspection by U
          S WEST or its authorized  representative  during normal business hours
          with  prior  notices.  All  payments  hereunder  by U S WEST  shall be
          subject to adjustment as determined by such audits.

          [***]*


2.5      Pre-Existing  or Third  Party  Software.  To the  extent  that  OneLink
         incorporates  into the Software or Documentation  any preexisting works
         of  OneLink or any third  party,  OneLink  shall  provide to U S WEST a
         detailed written description of such works.  OneLink hereby grants to U
         S WEST a royalty-free license to use, reproduce, distribute, modify and
         otherwise   exploit  such  works   anywhere  in  the  world  which  are
         incorporated in the Software,  if any.  OneLink warrants and represents
         to U S WEST  that it has  full  authority  to  grant  to U S WEST  such
         license to such works. Any  modifications to such works made by OneLink
         or U S WEST under this  Agreement  shall be governed  by the  ownership
         provisions of this Agreement.

2.6      Progress  Reporting.  Upon reasonable request from U S WEST, during the
         Software Development Phase OneLink shall confer with U S WEST regarding
         the  status  of the  project  including,  but  not  limited  to,  tasks
         completed,  problems encountered,  and delays. During such conferences,
         OneLink shall advise U S WEST in detail of any recommended changes with
         respect to Software or other tasks performed  hereunder.  OneLink shall
         promptly report to U S WEST upon discovery of any event or problem that
         is likely to delay the delivery, installation, testing, or trial of the
         Software.  If requested,  OneLink shall confirm such report in writing.
         To the extent that U S WEST causes  delays,  the  Development  Schedule
         shall be reasonably extended.

2.7      Training.  OneLink  shall  provide  training  to not less  than two (2)
         selected U S WEST  personnel  of their  choosing  on the use of the End
         User Software  within 15 days of  acceptance  of such by U S WEST.  The
         training  will  be  held  at  OneLink's  facilities  in  Eden  Prairie,
         Minnesota at a time and duration acceptable to the parties.

- ----------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


2.8      Disclosure  of  Customer  Data  Specifications.  In  order  to  promote
         compatibility  with  other  software  vendors  and the  development  of
         software  that is  compatible  with U S WEST's Call  Management  Report
         service,  OneLink  shall make  publicly  available  the  customer  data
         specification  required to accept  formatted  call data inputs from U S
         WEST and other owners of such call data.

2.9      Criteria for Proceeding to Technical Trial

             -   Delivery of End User  Software  (object code) to U S WEST
             -   Delivery of Software  (source code) to escrow  
             -   Successful testing of the Software under Section 2.1.4


3.       TRIAL PHASE

3.1      Technical Trial
         Upon completion of the criteria set forth in 2.9 above, OneLink and U S
         WEST shall  perform the  Technical  Trial of the  Software  and related
         services.

3.1.1    Duration.  The Technical  Trial shall proceed for no longer than ninety
         (90) days,  unless U S WEST  determines  the need for a longer trial in
         consultation with OneLink.

3.1.2    Success; Completion.  Determination of the successful completion of the
         Technical  Trial shall be at the sole discretion of U S WEST as defined
         in  Exhibit D,  Technical  Trial.  Upon  successful  completion  of the
         Technical Trial, the Software shall be deemed Accepted.

         If the  Technical  Trial is not  completed  successfully,  U S WEST may
         terminate this Agreement upon written notice to OneLink.  At U S WEST's
         discretion in the case of such termination,  U S WEST can choose to; 1)
         receive a full refund of all fees paid to OneLink,  or, 2) have OneLink
         deliver  to U S  WEST  an  electronic  copy  of  all  source  code  and
         Documentation  completed  as of the  date of  termination  as  noted in
         2.1.3. All non-Software  information,  documentation and records of the
         Technical Trial shall be the sole and exclusive property of U S WEST.

3.1.3    Criteria for Proceeding to Market Trial

              -   Acceptance   of  the  Software   under   section   3.1.2.
              -   Successful completion of Technical Trial as determined by
                  U S WEST.

3.2      Market Trial
         Upon successful  completion of the criteria set forth in 3.1.3 above, U
         S WEST shall  conduct  the Market  Trial of the  Software  and  related
         Services with the support of OneLink.

                  Confidential. Disclose and disribute solely
                 to those individuals who have a need to know.

<PAGE>

3.2.1    Duration.  The  Market  Trial  shall  proceed  for no  longer  than  
         ninety  (90)  days,  unless  U S WEST determines the need for a 
         longer trial.

3.2.2    Processing Fees. During the Market Trial, OneLink will pass to U S WEST
         their  costs to process  trial  participants  data into  reports at the
         rates noted in the Service Fees schedule of Exhibit F.

3.2.3    Success;  Completion.  Determination  of the  successful  completion  
         of the Market  Trial shall be at the sole discretion of U S WEST, as 
         defined in Exhibit E, Market Trial.

         If the Market  Trial is not  completed  successfully,  or for any or no
         reason,  U S WEST may terminate this Agreement for its convenience upon
         written notice to OneLink.  Upon such termination under this paragraph,
         U S WEST shall not receive a refund of any fees paid to OneLink to that
         point, and OneLink will receive the full software  development costs of
         [***]* , if these  monies  have not yet been paid to  OneLink.  OneLink
         shall  deliver to U S WEST an  electronic  copy of all Software  source
         code and  Documentation  completed as of the date of  termination.  U S
         WEST shall not provide  services using the Software for a period of two
         years after such termination. After such period, U S WEST may fully use
         or exploit the Software without restriction for any lawful purpose.

3.2.4    Criteria for Proceeding to Service Offer Phase
                              
             - Successful completion of Market Trial as determined by U S WEST.

3.3      Progress  Reporting.  Upon reasonable request from U S WEST, during the
         Trial Phase OneLink shall confer with U S WEST  regarding the status of
         the trial  including,  but not limited to,  tasks  completed,  problems
         encountered,  delays,  and/or any requested  adjustments to the Fees or
         the trial schedules. During such conferences,  OneLink shall advise U S
         WEST in detail of any recommended changes with respect to the Software,
         trial,  or other tasks  performed  hereunder.  OneLink  shall  promptly
         report  to U S WEST upon  discovery  of any  event or  problem  that is
         likely to delay the delivery,  testing,  or trial of the  Software,  or
         affect the Fees under  this  Agreement.  If  requested,  OneLink  shall
         confirm  such  report in  writing.  To the extent  that U S WEST causes
         delays, the Development Schedule shall be reasonably extended.

3.4      Sharing  of  Information.  Subject  to legal  and  regulatory  
         restrictions,  if any,  U S WEST  agrees to provide to OneLink the 
         following information:
                   
              - Call Data for input to the Software at a frequency  and level
                of completeness and accuracy to be mutually agreed upon by the
                parties

              - Subscriber   information  at  a  frequency,   format,  level  of
                completeness  and  accuracy to be mutually  agreed upon by the
                parties.

              - Call  Management   Reporting  Service   information   including,
                pricing,  marketing  and  advertising,   market  research  and
                analysis,  product  testing plans,  timing and roll-out plans,
                promotional efforts.

- --------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

3.5      Technical Support and Cooperation. The parties shall provide sufficient
         technical support, cooperation, and information exchange to each other.
         The Parties shall each provide sufficient  technical personnel to lead,
         conduct,  and document the Technical Phase as agreed to by the parties.
         Without limiting the generality of the foregoing,  the parties shall be
         responsible  for specific  tasks as defined in the Technical  Trial and
         Market Trial Exhibits, or as mutually agreed to between the parties.

3.6      Expenses.  Except as otherwise  agreed in writing,  each Party shall be
         solely responsible for and shall bear all its own respective  expenses,
         including,  without  limitation,   expenses  of  development,   design,
         modeling,  optimization,  documentation,  accountants,  advisors, legal
         expenses, or research, incurred at any time in connection with pursuing
         or consummating the Trial Phase.

4.0      SERVICE OFFER PHASE

         Agreement for Commercial  Offerings.  Upon successful completion of the
         Trial Phase U S WEST and OneLink, separately and/or jointly shall offer
         services  to  subscribers  and to third  parties  under  the  terms and
         conditions of this Section 4 and Exhibit C, Software Support.

4.1      For the Term of this  Agreement,  OneLink  shall  provide U S WEST Call
         Management Reporting Services,  and the Support Services as detailed in
         Exhibit C,  [***]*  Nothing  herein  shall limit or restrict U S WEST's
         right to use or sell Call Data for any and all purposes  other than U S
         WEST's Call Management Reporting, as defined herein.

4.2      U S WEST, [***]* shall have the sole  responsibility  for U S WEST Call
         ReportsSM,   including  but  not  limited  to   positioning,   pricing,
         promoting,  packaging,  advertising,   marketing  and  selling.  [***]*
         OneLink is free to do such under their name and logos.

4.3      OneLink  shall  commit  sufficient  personnel,  hardware,  and  capital
         resources   to  support   the  Call   Management   Reporting   Services
         contemplated  hereunder.  OneLink shall  periodically  review,  modify,
         enhance,  and upgrade the  Software  and the offering of Services to be
         competitive  in the market.  Without  limiting  the  generality  of the
         foregoing,  failure to provide  specific levels of response and support
         shall result in adjustments to Service Fees paid by U S WEST to OneLink
         as further described in the Software Support.

4.4      During the term of this  Agreement,  OneLink shall  exclusively use the
         Service Bureau and End User Software developed  hereunder for providing
         Call Management Reporting Services to third parties.

4.5      Fees and Royalties

- -----------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         4.5.1    U S WEST shall pay to OneLink  the fees  according  to Exhibit
                  F-Service Fees for supporting the provision of Call Management
                  Reporting Services to U S WEST subscribers.

         4.5.2    OneLink shall pay to U S WEST the royalty  payments  according
                  to Exhibit G Royalty  Payments for providing  Call  Management
                  Reporting Services to third parties.

4.6      Joint  Promotion.  [***]*  Neither  party  shall use the trade  names,
         marks  and/or  any other  branding identification of the other without
         prior written approval of the other.

5.0      Ownership of Intellectual Property

5.1      In the course of or as a result of  performance  under this  Agreement,
         inventions, discoveries, adaptations, ideas, specifications, Functional
         Requirements,  business and  technical  information,  computer or other
         apparatus programs,  Software,  copyrightable material,  documentation,
         trade  secrets,  trademarks,  and other ideas,  knowledge or data,  but
         excluding   Call  Data  or  other   customer  or  subscriber   specific
         information,  whether written or not ("Intellectual  Property"), may be
         originated, discovered, or developed by the Parties.

5.2      Unless  specified  otherwise in this Agreement,  all such  Intellectual
         Property shall belong jointly to both Parties.

5.3      Unless otherwise  provided in this Agreement,  U S WEST shall only use,
         sell, sublicense, distribute, display, disclose, and make copies of the
         End  User  Software  for  internal  business  purposes  and to  provide
         products  and services to its  customers;  and U S WEST shall only use,
         distribute,  display,  disclose  and make copies of the Service  Bureau
         Software for  internal  business  purposes and to provide  products and
         services to its customers,  ("U S WEST Uses"). Such U S WEST uses shall
         be perpetual and transferable.

5.4      Either  Party  may  file for  patent  protection  on such  Intellectual
         Property. Unless agreed otherwise, the costs associated with any patent
         application,  prosecution,  or maintenance  shall be borne by the Party
         filing for patent  protection.  Each Party  shall give the other  Party
         reasonable   assistance,   in  obtaining  patent  protection  or  other
         interests in Intellectual  Property,  and shall execute assignments and
         other  instruments  and  documents  as the  other  Party  may  consider
         necessary or  appropriate  to carry out the  intention of this Section.
         All such patent applications and patents are Intellectual  Property and
         shall be jointly owned.

- -----------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

5.5      First  Right of  Refusal.  Upon the offer for sale or  assignment  of a
         party's  ownership  interest in the  Software,  including  the right to
         future Service Fees or Royalties,  to a third party,  the selling party
         shall  first  offer to the other  party the same  terms and  conditions
         agreed to by such third party.  The selling  party must provide 30 days
         written notice of the intent to sell their interest in ownership of the
         software. The other party shall have 30 days to respond to this offer.

5.6      OneLink's  Option.  Upon the merger of OneLink  with  another bona fide
         company or the  acquisition of OneLink by a bona fide purchaser and the
         filing  of  appropriate  SEC  or  similar  documents   evidencing  such
         transaction,  OneLink shall have the option of  purchasing  the Royalty
         revenue  stream from U S WEST as  detailed in Exhibit G. Such  purchase
         price shall be valued based on a simple net present  value  calculation
         of the sum of the next five (5) years  expected  royalty  revenues  (as
         determined  by  mutual  consent  of the  parties);  discounted  back to
         current  dollars  via a mutually  acceptable,  published  cost of funds
         discount  rate. The parties shall have 30 days to reach an agreement in
         such a case. Should the parties not be able to achieve agreement,  then
         the dispute  resolution  clause of this  Agreement  will be employed to
         satisfy the disagreement.

6.0      Term and Termination

6.1      This Agreement  shall commence on the Effective  Date, and shall expire
         [***]* the date of Service Offer Phase ("Term").  Thereafter,  the Term
         may be extended by a mutual consent written amendment to this Agreement
         for [***]*

6.2      Notice of Termination.  Unless specified otherwise in this Agreement, a
         party  terminating  this  Agreement  must give the other party at least
         [***]* written notice of termination specifying the extent to which the
         Agreement  is  terminated  and the date  upon  which  such  termination
         becomes effective.

6.3      Termination  for  Material  Breach.  Either  party  has  the  right  to
         terminate  this  Agreement if the other party breaches or is in default
         of any material  obligation  hereunder,  which  default is incapable of
         cure or which,  being capable of cure, has not been cured within thirty
         (30) days  after  receipt of written  notice of such  default  from the
         non-defaulting  party or  within  such  additional  cure  period as the
         non-defaulting party may authorize in writing.

6.4      Termination for  Insolvency.  Either party may terminate this Agreement
         by written notice to the other party, and may regard the other party as
         in  default,  if the other  party  becomes  insolvent,  makes a general
         assignment  for the  benefit  of  creditors,  suffers  or  permits  the
         appointment of a receiver for its business or assets,  becomes  subject
         to any  proceedings  under any  bankruptcy or insolvency law (which has
         not been  terminated  within  thirty (30) days of any  filing)  whether
         domestic  or foreign,  or has wound up or  liquidated,  voluntarily  or
         otherwise.  In the case of insolvency of a party, all right, title, and
         interest in and to the Software  existing as of the date of termination
         shall vest with the other party.

- ---------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

6.5      Termination  under any section of this  Agreement,  except for U S WEST
         convenience,  shall not terminate OneLink's obligations under Exhibit G
         Royalty Payments.

7.0      Warranty; Intellectual Property Indemnification

7.1      Title; Ownership. OneLink warrants and represents that: (1) OneLink has
         title  to and is  the  lawful  owner  of all  Software,  documentation,
         materials,  deliverable, and supplies provided hereunder ("Materials");
         (2) to the  best  of its  knowledge,  all  Materials  are  free  of any
         security interests, claims, liens or any other encumbrances whatsoever;
         (3)  OneLink has  sufficient  right and title to license and convey the
         Materials as  specified  herein;  and (4) OneLink  warrants to U S WEST
         that the disc containing the End User Software will be operational when
         delivered  to U S WEST and that the End  User  Software  shall  operate
         substantially  in accordance with the Functional  Requirement.  OneLink
         does  not  warrant  that  the End User  Software  shall be error  free.
         OneLink's  sole  obligation  in the event of a breach of this  warranty
         shall  be, at its  option,  to repair or  replace  the  defective  disc
         containing the End User Software in accordance  with Exhibit C. OneLink
         will warrant and defend the title against all claims and demands of all
         persons.  OneLink shall, at no expense to U S WEST, correct any failure
         to fulfill the above warranty which may appear within a reasonable time
         of performance of services.

7.2      Except as expressly set forth above,  OneLink makes no  representations
         or warranties  regarding  the Software and expressly  disclaims any and
         all warranties, express or implied by law, relating thereto, including,
         without  limitation,  any  warranty of  merchantability,  fitness for a
         particular  purpose,  and warranties  arising from course of dealing or
         usage of trade.

7.3      Intellectual Property Indemnification

7.3.1    OneLink  shall  indemnify  and hold  harmless and defend U S WEST,  its
         owners,  parents,  affiliates,   subsidiaries,  agents,  directors  and
         employees from and against all Liabilities that may result by reason of
         any  infringement or claim of  infringement  of any patent,  trademark,
         copyright,  trade  secret or other  proprietary  right  relating to the
         "Materials".

7.3.2    If a  preliminary  or final  judgment  shall be  obtained  against U S
         WEST's use of any  Materials  or any part thereof by reason of alleged
         infringement  or if in  OneLink's  opinion,  such  Software  or  other
         services or  deliverables  are likely to become subject to a claim for
         infringement, OneLink shall, at its expense and option and without any
         effect or waiver of any right U S WEST may  possess  at either  law or
         equity,  either:  (1) procure for U S WEST the right to continue using
         such  Materials,  or (2) replace or modify the  Materials so that they
         become  non-infringing,  but only if the  modification  or replacement
         does not adversely  affect U S WEST's rights or ability to use same as
         specified in this Agreement. If neither of those options is reasonably

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         possible,  OneLink shall refund to U S WEST an  appropriate  amount of
         the compensation and expenses paid hereunder, based on considering the
         amount of time U S WEST was able to receive the  benefit of  Materials
         and the amount of time U S WEST  expected  to be able to  receive  the
         benefit of said  Materials.  OneLink  shall also pay all  expenses  of
         removing the Materials  and any  reasonable  expenses  incurred by U S
         WEST to install alternatives to the Materials.


8.0      Confidentiality

8.1      Confidential  Information  Defined.  Each party hereto (the "Disclosing
         Party") may disclose to the other party  ("Receiving  Party"),  whether
         before or after the Effective Date, certain proprietary  information on
         a  confidential  basis to further  the  performance  of this  Agreement
         ("Confidential   Information").   Confidential   Information   is   all
         information of the Disclosing  Party,  or a third party, in any medium,
         which is clearly marked  confidential or  proprietary.  Notwithstanding
         such  marking,   all  Call  Data  shall  be   considered   Confidential
         Information.  Confidential  Information  includes but is not limited to
         the terms of this Agreement, technical and business information or data
         (including Call Data) relating to Disclosing  Party's,  third parties',
         customers',   or  subscribers'  products,   research  and  development,
         production, costs, engineering processes, profit or margin information,
         finances,   marketing,  future  business  plans,  analyses,  forecasts,
         predictions,  projections,  intellectual  property,  trade secrets, and
         know-how.  Confidential Information may take the form of documentation,
         drawings, specifications,  Functional Requirements, Software, technical
         or engineering data, source code,  information  contained on Disclosing
         Party's  network,  and other forms.  Subject to the rights and licenses
         granted  herein,  all  Confidential  Information  shall remain the sole
         property  of  Disclosing  Party and the  Receiving  Party shall have no
         rights to the Confidential Information.

8.2      Confidentiality  Obligations;  Restrictions on Use. The Receiving Party
         agrees that it shall hold the  Confidential  Information in confidence,
         exercising  a degree of care not less  than the  degree of care used by
         the  Receiving  Party to protect its own  proprietary  or  confidential
         information  that  it does  not  wish to  disclose  but no less  than a
         reasonable  degree of care. The Receiving  Party further agrees that it
         shall not make any  disclosure of the  Confidential  Information to any
         third parties without the express written consent of Disclosing  Party,
         and to advise employees,  consultants or agents of their obligations to
         keep such information  confidential.  The obligations contained in this
         section shall remain in effect for two (2) years following  termination
         of this Agreement.

8.3      Exceptions.  The foregoing  obligations  shall not apply to information
         that (a) has been  published or is otherwise  readily  available to the
         public  through no fault of the Receiving  Party;  (b) was known by the
         Receiving Party prior to the time of disclosure;  (c) was obtained from
         a third party without a breach of any confidentiality  limitations; (d)
         was  independently  developed  without  use  or  recourse  of or to any
         Confidential  Information;  or (e)  disclosures  required by applicable
         law.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.


<PAGE>

9.       Indemnity; Limitation of Liability

9.1      Indemnity:  To  the  extent  of the  negligence,  gross  negligence  or
         willfulness  of OneLink or any party under the  direction or control of
         OneLink, or to the extent any services and/or  deliverables,  including
         Software,  are  unreasonably  dangerous,  or to the extent of OneLink's
         breach of any of the terms and  conditions of this  Agreement,  OneLink
         shall  indemnify  and hold  harmless  U S WEST,  its  owners,  parents,
         affiliates,  subsidiaries,  agents,  directors and  employees  from and
         against  all  judgments,   orders,  awards,  claims,  damages,  losses,
         liabilities,  costs and expenses,  including, but not limited to, court
         costs and reasonable  attorneys' fees ("Liabilities")  arising from the
         performance  of the  services  hereunder  or the acts or  omissions  of
         OneLink,  its agents and  employees  and others under its  direction or
         control.  Such Liabilities shall include,  but not be limited to, those
         which are attributable to personal injury, sickness,  disease or death;
         and/or  result  from  injury  to or  destruction  of real  or  personal
         property   including   loss   of  use   thereof,   theft,   misuse   or
         misappropriation.

9.2      To the extent of the negligence, gross negligence or willfulness of U S
         WEST or any party under the direction or control of U S WEST, or to the
         extent of U S WEST's breach of any of the terms and  conditions of this
         Agreement,  U S WEST shall  indemnify  and hold harmless  OneLink,  its
         parent, affiliates,  subsidiaries, agents, directors and employees from
         and against all  Liabilities  arising from the acts or omissions of U S
         WEST,  its  agents and  employees  and others  under its  direction  or
         control.  Such Liabilities shall include,  but not be limited to, those
         which are attributable to personal injury, sickness,  disease or death;
         and/or  result  from  injury  to or  destruction  of real  or  personal
         property   including   loss   of  use   thereof,   theft,   misuse   or
         misappropriation.

9.3      OneLink  shall  indemnify  and  hold  harmless  U S WEST,  its  owners,
         parents, affiliates, subsidiaries, agents, directors and employees from
         and against all Liabilities arising out of or resulting from assertions
         under workers'  compensation or similar  employee  benefit acts made by
         OneLink  or any of  OneLink's  employees,  agents,  subcontractors,  or
         subcontractors' employees or agents.

9.4      LIMITATION OF LIABILITY. NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR
         ANY  INCIDENTAL,  CONSEQUENTIAL,  LOST  PROFITS,  SPECIAL,  OR PUNITIVE
         DAMAGES OF ANY KIND OR NATURE INCLUDING, WITHOUT LIMITATION, THE BREACH
         OF THIS AGREEMENT OR ANY  TERMINATION OF THIS  AGREEMENT,  WHETHER SUCH
         LIABILITY  IS  ASSERTED  ON THE  BASIS  OF  CONTRACT,  TORT  (INCLUDING
         NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE, EVEN IF EITHER PARTY HAS
         WARNED OR BEEN WARNED OF THE POSSIBILITY OF ANY SUCH LOSS OR DAMAGE.


                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         EXCEPT FOR ONELINK'S  OBLIGATIONS  UNDER SECTION 7.3, AND U S WEST'S IN
         SERVICE  OFFERING,  IN NO EVENT  SHALL  EITHER  PARTY BE LIABLE FOR ANY
         LIABILITY IN EXCESS OF THE SOFTWARE  DEVELOPMENT  FEES RECEIVED AND DUE
         TO ONELINK.

9.5      If a party intends to seek  indemnity  with respect to such claim under
         this  Section 9, that party  shall  notify the other  party of any such
         third party claim made  against it within ten (10) days of knowledge of
         same. The indemnifying party shall have the right to undertake, conduct
         and  control,  through  counsel of its own  choosing,  the  defense and
         settlement  of any such claim.  The other party shall have the right to
         be represented by counsel of its own choosing,  but at its own expense.
         So long as is the  indemnifying  party is contesting  any such claim in
         good faith, the other party shall not pay or settle such claim.

10.      Insurance

10.1     Insurance. OneLink shall carry and maintain general liability insurance
         which shall cover its  activities  and  responsibilities  in connection
         with this  Agreement,  including but not limited to coverage for bodily
         injury and property  damage with limits of no less than  $2,000,000 per
         occurrence  and with a carrier  acceptable  to U S WEST.  In  addition,
         OneLink shall  maintain  insurance  coverage  required by law including
         Worker's Compensation  Insurance,  Independent  Contractors  Insurance,
         Employers' Liability Insurance,  Commercial General Liability Insurance
         and Comprehensive  Automobile Liability Insurance in amounts sufficient
         to  adequately  provide  for  OneLink's  needs  and  the  needs  of its
         employees and to cover OneLink's contractual obligations hereunder. U S
         WEST shall be named as an additional  insured.  Such insurance shall be
         primary,  and not contributing  with any other insurance  maintained by
         OneLink,  and may not be cancelable  without  first  providing U S WEST
         with 10 days written advance notice of cancellation.

         OneLink shall forward to U S WEST  certificates  of such insurance upon
         execution  of this  Agreement  and upon any  renewal of such  insurance
         during the term of this  Agreement.  The  certificate(s)  shall provide
         that (1) the U S WEST (and its participating  subsidiaries) be named as
         an  additional  insured(s)  as their  interest may appear with respects
         this   Agreement;   (2)  thirty  (30)  days  prior  written  notice  of
         cancellation  of,  material change or exclusions in the policy to which
         certificate(s)  relate shall be given to the U S WEST;  (3) coverage is
         primary and not excess of, or  contributory  with,  any other valid and
         collectible  insurance purchased or maintained by the U S WEST. OneLink
         shall not  commence any work  hereunder  until the  obligations  of the
         OneLink with respect to insurance have been fulfilled.  The fulfillment
         of such obligations,  however,  shall not otherwise relieve the Onelink
         of any liability  assumed  hereunder or in any way modify the OneLink's
         obligations to indemnify the U S WEST.

         OneLink shall require its  subcontractors who may enter upon U S WEST's
         premises to maintain insurance as described above.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

11.      GENERAL

11.1     INDEPENDENT  CONTRACTOR:  OneLink hereby declares and agrees that it is
         engaged in an  independent  business and will  perform its  obligations
         under this Agreement as an independent  contractor and not as the agent
         or employee of U S WEST;  that OneLink  does not have the  authority to
         act for U S WEST or to bind U S WEST in any respect  whatsoever,  or to
         incur any debts or liabilities in the name of or on behalf of U S WEST;
         that the persons performing  hereunder are not agents or employees of U
         S WEST;  that OneLink has and hereby retains the right to exercise full
         control  of  and   supervision   over  the   performance  of  OneLink's
         obligations hereunder and full control over the employment,  direction,
         compensation   and  discharge  of  all   employees   assisting  in  the
         performance   of  such   obligations;   that  OneLink  will  be  solely
         responsible  for all  matters  relating  to payment of such  employees,
         including   compliance   with  workers'   compensation,   unemployment,
         disability  insurance,  social  security  withholding,  and  all  other
         federal,  state and local laws,  rules and  regulations  governing such
         matters;  and that OneLink will be  responsible  for OneLink's own acts
         and those of OneLink's agents,  employees and subcontractors during the
         performance of OneLink's obligations under this Agreement.  OneLink and
         its employees are not entitled to unemployment  insurance benefits as a
         result of performing  under this Agreement.  OneLink is responsible for
         and shall pay all  assessable  federal and state  income tax on amounts
         paid under this Agreement.  U S WEST shall exercise no supervision over
         OneLink's  employees but shall be available to OneLink for consultation
         or advice and shall have  reasonable  access to the OneLink's  premises
         during working hours to observe the work in progress.

11.2     Non  Solicitation  of  Employees.  During  the Term of this , and for a
         period  of  six  (6)  months  thereafter,  without  the  prior  written
         permission of OneLink, U S WEST or its agent shall not directly solicit
         full-time employees of OneLink whose primary  responsibilities  are the
         performance of Software  development and provisioning of Services under
         this Agreement.  Direct  solicitation  shall not include  responding to
         inquiries  initiated by such employees or  advertisement  of employment
         opportunities in newspapers and trade publications.

11.3     HOURS  REPORT:  OneLink will maintain all  information  required by U S
         WEST for IRS reporting purposes. Pursuant to this requirement,  OneLink
         shall track the total number of hours spent by each of its  employee(s)
         performing  work for U S WEST under this  Agreement or performing  work
         for any U S WEST entity.  At U S WEST's request,  OneLink shall provide
         such  information  on or  prior  to  March  15th of the  calendar  year
         following the calendar year in which the  aforementioned  services were
         performed.

11.4     ADVERTISING;  PUBLICITY:  No  references  to  U S  WEST  or  any  party
         affiliated  with U S WEST or  references  to U S WEST's  names,  marks,
         codes,  drawings,  Functional  Requirements,  or specifications will be
         used  in any  of  OneLink's  advertising,  promotional  efforts  or any
         publicity of any kind in reference to this Agreement without U S WEST's
         review and prior written permission.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

11.5     SETOFF: All claims for money due or to become due from parties shall be
         subject  to  deduction  or  setoff  by such  parties  by  reason of any
         counterclaim arising out of this or any other transaction with OneLink.

11.6     TIME IS OF ESSENCE:  With respect to OneLink's  performance under this
         Agreement,  time is of the essence in this Agreement and a material 
         term hereof.

11.7     ASSIGNMENT:  No rights or interests in this Agreement shall be assigned
         by  OneLink  without  the  written  permission  of U S  WEST;  and  any
         attempted  assignment  by  OneLink  shall be  void.  No  delegation  of
         OneLink's  obligations shall be made without written  permission of U S
         WEST,  including  the  hiring of  subcontractors  or  non-employees  to
         perform any part of hereunder.

11.8     FORCE  MAJEURE:  Either  party shall have the right to delay  delivery,
         performance  or  acceptance  where  such  delay is caused by natural or
         civil occurrences  beyond its control.  The affected party shall notify
         the other party of the delay as soon as reasonably possible,  and shall
         cooperate in minimizing the impact of such delay.  If the force majeure
         event shall cause failure for 10 business days or more, the other party
         may terminate this  Agreement in whole or in part upon written  notice,
         and/or U S WEST shall have  access to the  Software  source  code until
         such force  majeure event has lapsed for the sole purpose of continuing
         business as usual.

11.9     WAIVER:  The  waiver  of any term  hereof  shall be  binding  only when
         committed to writing. No waiver,  whether express or implied,  shall be
         construed as a waiver of the same or any other term, condition or right
         on any other occasion.

11.10    COMPLIANCE WITH LAWS:  Unless exempt under the rules and regulations of
         the  Secretary of Labor or other proper  authority,  this  Agreement is
         subject to applicable laws and orders relating to equal opportunity and
         nondiscrimination in Employment.

11.11    OneLink  shall  obtain and  maintain at its own expense all permits and
         licenses required by law with respect to any portion of its obligations
         under  this  Agreement,  and shall give all  notices,  pay all fees and
         comply with all laws, ordinances, rules and regulations relating to its
         performance obligations specified herein.

11.12    Both parties shall adhere to the U.S.  Export  Administration  Laws and
         Regulations  and  shall  not  export  or  re-export  any   Confidential
         Information,  technical  data,  products or software  received from the
         other party,  or any direct product of such  Confidential  Information,
         technical data, products or software,  to any person or U S WEST who is
         a  legal  resident  of or is  controlled  by a  legal  resident  of any
         proscribed  country  listed  in  Section  779.4(f)  of the U.S.  Export
         Administration  Regulations  (as the same may be  amended  from time to
         time),  unless  properly  authorized  by  the  U.S.  Government.   This
         requirement  shall survive the expiration,  termination or cancellation
         of this Agreement.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

11.13    TAXES:  OneLink  shall be solely  responsible  for the  payment  of all
         payroll  and  other  taxes  applicable  to it.  U S WEST  will pay only
         applicable  sales  or use  taxes  on  personal  property  furnished  in
         accordance  with this  Agreement.  All such taxes  shall be  separately
         stated on OneLink's invoice.

11.14    DISPUTE RESOLUTION: If any claim, controversy or dispute of any kind or
         nature whatsoever arises between the parties, their agents,  employees,
         officers,  directors or affiliated agents  ("Dispute") and such Dispute
         cannot  be  settled  through  negotiation,  then any  Dispute  shall be
         resolved by arbitration as provided in this Article.  Federal law shall
         govern the arbitrability of all claims.  Notwithstanding the foregoing,
         the parties may cancel or terminate this  Agreement in accordance  with
         its  terms  and  conditions   without  being  required  to  follow  the
         procedures set forth in this Article.

         A  single   arbitrator   engaged  in  the   practice  of  law,  who  is
         knowledgeable about the subject matter of this Agreement and the matter
         in Dispute,  shall conduct the arbitration under the then current rules
         of the AAA, unless otherwise  provided herein.  The arbitrator shall be
         selected in  accordance  with AAA  procedures  from a list of qualified
         people  maintained by the AAA. The arbitration  shall be conducted in a
         mutually agreeable location in Minnesota,  and all expedited procedures
         prescribed  by the AAA rules shall apply.  The laws of Minnesota  shall
         govern the construction and interpretation of this Agreement.

         Either  party may  request  from the  arbitrator  injunctive  relief to
         maintain  the status quo until  such time as the  arbitration  award is
         rendered or the Dispute is otherwise resolved. The arbitrator shall not
         have authority to award punitive damages.

         Each  party  shall  bear its own costs  and  attorneys'  fees,  and the
         parties  shall share  equally the fees and expenses of the  arbitrator.
         The  arbitrator's  decision and award shall be final and  binding,  and
         judgment upon the award  rendered by the  arbitrator  may be entered in
         any court having jurisdiction thereof.

11.15    SEVERABILITY: In the event that a court or a governmental or regulatory
         agency with proper  jurisdiction  determines  that this  Agreement or a
         provision  of this  Agreement  is  unlawful,  this  Agreement,  or that
         provision  of  this  Agreement  to the  extent  it is  unlawful,  shall
         terminate.  Further,  if U S WEST  determines  that this Agreement or a
         provision   of  this   Agreement   is   inconsistent   with   the  1996
         Telecommunications  Act, that  provision  shall  terminate upon written
         notice to OneLink to that effect.  If a provision of this  Agreement is
         terminated  but the  parties can  continue  legally,  commercially  and
         practicably  without the  terminated  provision,  the remainder of this
         Agreement shall continue in effect.  The term "U S WEST" as used herein
         may be applicable to one or more parties and the singular shall include
         the plural. If more than one party is referred to as "U S WEST" herein,
         then their  obligations  and liabilities  shall be several,  not joint.
         Notwithstanding the foregoing,  any and all applicable discounts and/or
         credits  shall be based upon the combined  forecasts  and/or  purchases
         made by all Companies under this Agreement.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

11.16    NONEXCLUSIVE  AGREEMENT:  Other than as explicitly stated herein, it is
         understood and agreed that this Agreement does not grant to OneLink any
         exclusive  privileges  or rights and U S WEST may  contract  with other
         suppliers for the procurement of comparable services. U S WEST makes no
         guarantee or commitment  for any minimum or maximum  amount of services
         to be purchased hereunder.

11.17    AMENDMENTS:  No modifications or amendments shall be made to this 
         Agreement unless in writing and signed by the parties.

11.18    SURVIVAL:  The  provisions of this  Agreement  that, by their sense and
         context,  are intended to survive performance by either or both parties
         shall  also  survive  the   completion,   expiration,   termination  or
         cancellation of this Agreement.

11.19    NOTICES:  Where written notices,  demands, or other  communications are
         required  under this  Agreement  to be made in  writing,  they shall be
         deemed duly given when made in writing and  delivered in hand,  or upon
         receipt when properly addressed  return-receipt-requested and delivered
         by United  States  Postal  Service  or other  delivery  service  to the
         parties as shown below.  Addresses may be changed by written  notice to
         the parties.

         To U S WEST                           To OneLink
         [***]*                                Mike Ryan
         1801 California Street, Suite 3330    10340 Viking Drive, Suite 150
         Denver, CO  80201                     Eden Prairie, MN  55344
         [***]*                                (612) 996-9103
         [***]*                                [email protected]

11.20    ENTIRE  AGREEMENT:   This  Agreement,   together  with  all  referenced
         exhibits,  shall  constitute the entire  Agreement  between the parties
         with respect to the subject  matter of this  Agreement.  This Agreement
         supersedes  all prior oral and written  communications,  agreements and
         understandings  of the  parties  with  respect  to the  subject of this
         Agreement.

Exhibit A  Functional  Requirements  
Exhibit B  Development  Schedule  and Fees
Exhibit C  Software  Support  
Exhibit D  Technical  Trial  
Exhibit E  Market Trial
Exhibit F  Services Fees 
Exhibit G  Royalty Payments 
Exhibit H  Escrow Agreement

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


The parties  intending  to be legally  bound have caused  this  Agreement  to be
executed by their duly authorized representatives.


US WEST Communications Inc.                    OneLink Communications, Inc.


/s/ Nick Ciancio                               /s/ Paul Lidsky
                                               (Authorized Signature)


Nick Ciancio                                   Paul Lidsky
                                               (Print or Type Name of Signatory)


Vice President - Business Development          President & CEO
                                               (Title)


November 11, 1997                               November 12, 1997
                                                (Date)



                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


                                    Exhibit A


Advanced Intelligent Network
Functional Requirements for External Vendor
Call Management Reports

August 21, 1997





T-10_02-007001-01.03




Prepared by:

U S WEST Advanced Technologies
Human Factors Group



Abstract

This document  provides the external  vendor  functional  requirements  for Call
Management  Reports  Service  (CMR).  Call  Management  Reports  is an  Advanced
Intelligent  Network  (AIN) service which  provides  customers  with traffic and
usage data  regarding  inbound  telephone  calls.  An external  vendor will been
chosen to sort and collapse the raw traffic data collected by the AIN portion of
the service, generate output reports and deliver them to U S WEST's customers.


                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


Version Notice

All revisions made to this document are listed here in chronological order.

         00.01    June 5, 1997              Draft
         01.00    July 3, 1997              First Release
         01.01    July 9, 1997              Vendor's Requested Revisions
         01.02    August 4, 1997            Vendor's Requested Revisions
         01.03    August 21, 1997           U S WEST Requested Revisions

Who to Contact for More Information

Please direct your questions or comments regarding the contents of this document
to:

[***]*

U S WEST Advanced Technologies 
4001 Discovery Drive, Suite 340 
Boulder, CO 80303

[***]* 

[***]*

(C) Copyright 1997 by U S WEST Advanced Technologies, Inc.
All rights reserved.


- -------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>



1.0      Introduction

         This document provides the external vendor functional  requirements for
         Call  Management   Reports  Service  (CMR).   The  party,  or  parties,
         implementing the Call Management  Reports Service shall comply with all
         requirements stated in this document.

         Call  Management  Reports  is an  Advanced  Intelligent  Network  (AIN)
         service which provides  customers with traffic and usage data regarding
         inbound telephone calls. An external vendor has been chosen to sort and
         collapse  the raw  traffic  data  collected  by the AIN  portion of the
         service,  generate  output  reports  and  deliver  them  to U S  WEST's
         customers.

         The product will be developed  in 2 major  phases.  Phase 1 is aimed at
         getting a viable  product to  technical  trial by  September  22, 1997.
         Phase 2 is aimed at  developing a fully  functional  product for market
         trial and deployment. Phase 2 dates will depend upon the outcome of the
         technical trial but there is a strong drive to move toward market trial
         within 45 days of the successful start of technical trial.


1.1      Document Responsibilities

         Owner:                        [***]*

         Author:                       [***]*

         Required Internal Reviewers:  [***]*

         Required External Reviewers:  [***]*


1.2      Related Documents

The documents listed below provided information used in preparing this document.

        [***]*


- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

1.3      Scope

         This document provides the external vendor functional  requirements for
         Call Management Reports Service (CMR). This document includes technical
         details  regarding how U S WEST and the external  vendor transfer data,
         and how  data is  managed,  how data is  prepared  and  distributed  to
         customers.

         This document does not specify any of the AIN  Functional  Requirements
         for how data is collected  within the U S WEST  network.  This document
         does not  specify the fiscal  relationship  which U S WEST has with the
         vendor.

1.4      Definitions

         The following terms are defined for use elsewhere in this document:

           -  Technical Trial: A trial in which service is provided to actual U
              S WEST  customers/friendly  users  without  cost.  The  goal  of a
              technical trial is to demonstrate the technical feasibility of the
              product and collect relevant data.

           -  Market  Trial:  A trial  in which  service  is  provided  (with a
              charge) to actual U S WEST  customers.  The goal of a market trial
              is to  gather  marketing  information  and to  develop  deployment
              strategy.

           -   [***]*


1.5      Service Synopsis

         The Call  Management  Reports  Service (CMR)  provides  customers  with
         traffic  and usage data  regarding  inbound  telephone  calls.  This is
         accomplished by [***]*.

         This data is transferred to the outside vendor who [***]*.


2.0      Vendor Requirements

         Requirements that must be adhered to are indicated by the word "shall"
         and  parenthesized  capital "R" in bold font,  i.e.  (R).  Operational
         functionality that is highly desirable but not necessarily required is
         termed an  "objective"  and is denoted by a capital  "O" in bold font.
         i.e. (O). All requirements and objectives are numbers in sequence.


2.1      Service Orders/Provisioning

         [***]*.

- --------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         (R) T-10_02-007001-10,  U S WEST sales  representatives  will send
             information  about new customers  directly to the vendor using
             [***]*.

         (R) T-10_02-007001-11 Until [***]* capability is developed,, [***]*.

         (R) T-10_02-007001-12 The vendor must maintain a record of [***]* for a
             minimum of [***]*.

         (R)  T-10_02-007001-13 The vendor shall maintain a current and accurate
              database of all customers.

         (R)  T-10_02-007001-14  In Market Trial and Deployment,  the vendor
              shall be  capable  of  [***]*.  By  capable,  we mean that the
              [***]*. Growth must occur when load reaches [***]* this allows
              for a constant buffer of [***]*.

         (R)  T-10_02-007001-15  The customer  database will contain (but is
              not limited to) the following  information:  [***]*. As [***]*
              options become available, customer data may also include:
              [***]*.,


2.2      Data


2.2.1    Access

         (R)  T-10_02-007001-100 The vendor shall provide a [***]* with the 
              ability [***]*

         (R)  T-10_02-007001-110 The vendor shall provide the ability to [***]*

         (R)  T-10_02-007001-120  The  [***]*  shall  have  the  ability  to
              [***]*. By ability, we mean that the [***]*. Growth must occur
              when  [***]*  this  allows  for a  constant  buffer  of [***]*
              capacity.

         (R)  T-10_02-007001-130  The [***]*.  No access shall be granted to
              any other entity than U S WEST or the vendor.

         (R)  T-10_02-007001-132 The internal vendor operations shall not be
              accessible by anyone other than the vendor and vendor approved
              agents.

         (R)  T-10_02-007001-140 [***]*

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         (R)  T-10_02-007001-150    Scheduled    server    downtimes   (e.g.
              Maintenance)  must  be  negotiated  between  U S WEST  and the
              vendor.

         (R)  T-10_02-007001-160 The vendor will insure a [***]*.

2.2.2    Data Management

         (R)  T-10_02-007001-200  The vendor  shall  maintain a database  of
              [***]* on an  ongoing  basis  plus  [***]*a  specified  period
              [***]*  after  which  time the [***]*.   At the end of [***]*, 
              archives should be destroyed.

         (R)  T-10_02-007001-210 Under no circumstances shall the vendor use
              or offer  for use  [***]*  to any  party  other  than U S WEST
              without written consent by U S WEST.

         (R)  T-10_02-007001-220  The vendor shall make [***]*  available on
              request. The data requested may be "summary file" and/or "data
              files"  for a  reporting  period  or  for  multiple  reporting
              periods . [***]*  will be  requested  by  [***]*  and  [***]*.
              [***]* will be delivered electronically or Faxed (summary data
              only) to a yet to be  specified  location.  The [***]* will be
              used to  respond to [***]*  that the [***]*  makes to U S WEST
              personnel.

         (R)  T-10_02-007001-230  The  vendor  shall  make  their  end  user
              software  available for U S WEST personnel who are required to
              respond to customer inquiries and/or claims concerning [***]*.
              The end-user  software  will be accessed by U S WEST  customer
              contact personnel from a yet to be determined common location.


2.2.3    Capacity

         (R)  T-10_02-007001-300 The vendor must be able to [***]*. By able,
              we mean  that the  [***]*  will be grown as  demand  warrants.
                  Growth must occur when [***]*.


2.2.4    Quality

         (R)  T-10_02-007001-400  The vendor shall implement quality control
              processes  and test  procedures  to guarantee  that the output
              file  provided to customers  match the data  received from U S
              WEST.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


         (R)  T-10_02-007001-410  U S WEST  and  the  vendor  shall  meet to
              review  system  processes and  procedures  with the purpose of
              brainstorming  possible  problems and likely  solutions before
              the beginning of technical trial.

         (R)  T-10_02-007001-420  The vendor will perform [***]* on the data
              received from U S WEST to reasonably ensure that [***]*.

         (R)  T-10_02-007001-430  [***]*  checks on the data should occur as
              part of the  ongoing  [***]*  process  and should be  designed
              ensure that  problems  are noticed and  rectified  as early as
              possible. These checks will include checks of [***]* as well as 
              [***]*.

         (R)  T-10_92-007001-440  When  [***]*,  the vendor  will notify U S
              WEST of the  problem.  Notification  will  include  a  written
              statement  of the  problem,  including  information  regarding
              [***]*.  Contact names, e-mail addresses and numbers TBD.

         (R)  T-10_02-007001-450 The vendor will provide, at the option of U
              S WEST, access to it's [***]* results, data, reports,  charts,
              procedures,  manuals, requirements,  practices and methods for
              [***]*.

         (R)  T-10_02-007001-460  If U S WEST  observes  that the  vendor is
              deviating  from said vendor's  quality  control  procedures or
              observes  quality control  activity results which may indicate
              worsening  quality or  reliability,  U S WEST will  notify the
              vendor in  writing.  The vendor  must  respond  with letter of
              explanation,  an if  appropriate,  specify method and timeline
              for rectifying any problems.

         (R)  T-10_02-007001-470  The vendor will  provide,  as part of it's
              regular [***]*, reports which detail [***]*. Specifically, the
              vendor will provide information about the [***]* across hours.
              These  reports shall be shared with U S WEST within [***]* of the
              close of a reporting cycle.


2.2.5    Input File Content

         (R)  T-10_02-007001-500  Data will be collected from the [***]* and
              passed to the vendor using [***]*.

         (R)  T-10_02-007001-510 Data will include [***]*. Although all data
              fields may not be  populated  for every  [***]*,  every [***]*
              will be pegged by the system.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         (R)  T-10_02-007001-520  [***]*  which has not been  ordered by the
              subscriber  will not  appear as part of the  record  which U S
              WEST supplies to the vendor.

         (R)  T-10_02-007001-530  When a [***]*.

         (R)  T-10_02-007001-535  For Technical Trial,  [***]* may be passed
              to the vendor.  The vendor shall truncate the [***]* when only
              the [***]* has been provided.

         (R)  T-10_02-007001-537  For Market Trial, When a [***]*,  only the
              [***]* will be passed to the vendor.

         (R)  T-10_02-007001-540   In  Market  Trial,   The  [***]*  reports
              (specified  in  Appendix  A)  must  be   supportable.   Actual
              deployment  of report types will depend upon feedback and data
              received in technical and Market trials.

         (R)  T-10_02-007001-550  In Technical Trial, there will be only one
              report  type.  It will include all data which can be collected
              by the [***]*.

2.2.6    Output File Content

         (R)  T-10_02-007001-600  The vendor will produce [***]* as follows:
              1) For each [***]* the vendor will produce an [***]* format TBD,
              2) The vendor will create  [***]*,  3) The vendor will include
              additional  [***]*  for use in the end  user  software.  These
              files should,  where  possible,  be sent to the customer on as
              few diskettes as possible.

         (R)  T-10_02-007001-610  U S WEST  retains  the right to modify the
              format of the [***]* report based on market/customer feedback.
              Modifications  can include [***]*.  [***]* is not required for
              technical   trial.  All  [***]*  must  be  made  with  [***]*,
              particularly  when utilizing  [***]*.  Cost and timing of such
              modifications   will  be  mutually  agreed  upon  between  the
              parties.

         (R)  T-10_02-007001-620  The  vendor  will add [***]* to the [***]*
              record for every [***]*  information  has been supplied by U S
              WEST.

         (R)  T-10_02-007001-630  When no [***]*  appears in certain  [***]*
              for a given  customer,  the [***]* for that  column  should be
              suppressed  in the summary  files.  This  includes  but is not
              limited to  [***]*.  [***]*  should  never be  suppressed  for
              [***]*  even if no data  appears  on that day or in that  time
              range.  [***]*  embedded  within the  [***]*  file will not be
              suppressed,   unless  a  mutually   acceptable   solution   is
              developed.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         (R) T-10_02-007001-640 When a [***]*, the vendor shall display only the
             [***]* for that [***]*.


2.2.7    Security


         (R)  T-1_02-007001-700  Encryption  capabilities  must be  provided
              between  the U S WEST and the vendor for any  transmission  of
              subscriber data.

         (R)  T-10_02-007001-710  Only  AUTHORIZED  U S WEST  employees  and
              AUTHORIZED vendor employees or contracted  representatives may
              examine  customer  data files.  Disclosure  of  customer  data
              beyond authorized  personnel is forbidden and subject to legal
              action.

2.3      Product Delivery

         (R)  T-10_02-007001-800  The vendor will  provide  output files for
              distribution to the customer as outlined in T-10_M-007001-600.

         (R)  T-10_02-007001-810  The Data  File  shall  contain  all of the
              processable  data  supplied by U S WEST for the time period of
              the report.

         (R)  T-10_02-007001-820 The records in the [***]* be sorted by [***]*.

         (R)  T-10_02-007001-830   The  [***]*  shall   consist  of  summary
              information  regarding  the [***]*.  The format of the [***]*.
              The format of the [***]*.

         (R)  T-10_02-007001-840  In  Market  Trial:  The  vendor  must  be  
              able to  implement  the  following [***]*.  [***]* will depend 
              upon results from the Technical and Market Trials.

         (R)  T-10_02-007001-845 The [***]* will be provided by U S WEST.

         (R)  T-10_02-007001-850  In Technical Trial: The vendor must be 
              capable of [***]*.

              T-10_02-007001-855 In the event a customer is unable to accept
              the vendor's [***]*, the customer can choose either the [***]*
              or [***]* as an alternative.

         (R)  T-10_02-007001-860  The  vendor  must be  capable of [***]* of
              each  type per  month  for the  first  [***]*  of  deployment.
              Numbers would increase as demand increased past [***]*.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         (R)  T-10_02-007001-870  [***]* must be complete  within 2 calendar
              days of the  receipt  of the [***]* of the close of the [***]*
              period.  For example,  if a [***]* closes at end of month, the
              [***]* must be  processed ,  fulfilled,  and in transit to the
              customer within [***]* of receipt of the final data set from U
              S WEST.  Across  [***]*,  the vendor is expected to meet these
              criteria at least [***]*of the time.

         (R)  T-10_02-007001-880  [***]*  must  be  complete  within  [***]*
              calendar days of receipt of the [***]*. For example, if [***]*
              closes  at  end  of  month,  the  [***]*  must  be  processed,
              fulfilled,  and in transit to the  customer  within  [***]* of
              receipt of the [***]* from U S WEST. Across [***]*, the vendor
              is expected to meet these criteria at least [***]*of the time.

2.4      Customer Support

         (R)  T-10_02-007001-900  The  vendor  will  provide  a  [***]*  for
              internal  customer  support  at a  cost  and  timeframe  to be
              mutually agreed upon between the parties.

2.5      Billing

         (R)  T-10_02-007001-1000  The vendor will be responsible for [***]*
              to U S WEST the [***]*.  This file shall be referred to as the 
              [***]* file.

         (R)  T-10_02-007001-1005  The vendor will provide  [***]* file on a
              [***]* basis via a TDB communications process between U S WEST
              and the vendor.

         (R)  T-10_02-007001-1010  Vendor will provide  capability to [***]*
              via TBD  communications  process.  [***]*  will be composed of
              [***]*.  Vendor  will be required to [***]* and [***]* as part
              of file submitted for the next billing cycle.

         (R)  T-10_2-007001-1020  Subscribers are allowed [***]*. The [***]*
              must be changeable as a function of report type.

         (R)  T-10_02-007001-1030  The [***]* will contain information about
              [***]* which [***]* for that [***]*.

         (R)  T-10_02-007001-1040  The vendor  will be required to pass each
              subscriber's   [***]*  in  addition   to  [***]*   within  the
              prescribed record format.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         (R)  T-10_02-007001-1050  The format and requirements for the [***]* 
              are specified in [1]

         (R)  T-10_02-007001-1060 A [***]* will be composed of [***]*.

         (R)  T-10_02-007001-1070 - [***]* will apply to  "one-time  reports"
              as well as reports ordered on a  recurring basis.

         (R)  T-10_02-007001-1080 The vendor will calculate [***]* and apply
              the [***]*.  Both [***]* will be populated on the subscriber  
              record.  (as specified in (1)).

         (R)  T-10_02-007001-1090   The  [***]*  and  the  [***]*   must  be
              changeable  as a  [***]*.  That  is, a  unique  [***]*  can be
              specified for each type of report.

2.6      Fault Handling

         The following  steps are performed to increase the  reliability  of the
         Call Management Reports Service:


         (R)  T-1_02-007001-1100  [***]*  between U S WEST and the  external
              vendor will be accomplished using [***]*.

         (R)  T-1_02-007001-1110  If a [***]*  fails and it appears that the
              fault  is on the  vendor  side,  U S  WEST  shall  notify  the
              external vendor immediately upon receiving an alarm.

         (R)  T-10_02-007001-1120  The  vendor  will  assess  and  report  on
              [***]*  within  [***]*  of being notified.  [***]* is offered on
              a [***]* basis.

         (R)  T-10_02-007001-1125  The vendor will provide  end-user support
              [***]* across all valid time zones. Support is offered [***]*.

         (R)  T-10_02-007001-1130  Problems  must be  resolved  in a  timely
              manner as to avoid loss of and/or delayed delivery of customer
              call data.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         (R)  T-l0_02-007001-1140  If the [***]*  should fail for ANY REASON
              which  directly  impacts the  performance  of the [***]*.  The
              external  vendor will be notified  within  [***]*.  Support is
              offered on a [***]* basis.

         (R)  T-10_02-007001-1150 Failure notification will be followed with
              specification  on how to manage any data  impacting  problems.
              Such problems include but are not limited to [***]* etc.

         (R)  T-10_02-007001-1160  If the vendor's  process  should fail for
              ANY REASON which directly  impacts  the  functioning/performance/
              delivery  of the [***]*,  the external vendor will  notify  US   
              WEST   within   [***]*.   

         (R)  T-10_02-007001-1170 Notification will be followed with written
              specification of the problem and it's solution.  Such problems
              include but are not limited to [***]*.

2.7      Documentation

         (R)  T-10_02-007001-1200  The  vendor  will  provide  a  functional
              specification  document  which  outlines  in  detail  how  the
              requirements in this functional specification will be met.

         (R)  T-10_02-007001-1210  As the  product  is  developed,  U S WEST
              maintains  the  right  to  make  minor  modifications  to this
              functional requirements document.


2.8      Support


         (R)  T-10_02-007001-1300  The vendor will provide  [***]*support to
              resolve  process  critical  problems  for  internal  U S  WEST
              contacts.  Vendor  will not [***]*.  Support  personnel  will be 
              [***]* and will return calls within [***]*


2.9      Software


2.9.1    Design

         (R)  T-10_02-007001-1400  The vendor shall [***]*. Customers should be
              able to [***]*.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         (R)  T-10-02-007001-1410  The vendor software must [***]*. That is,
              the  [***]*  must  be  the  most  salient  task  which  can be
              accomplished using the software.

              T-10_02-007001-1415  [***]*.

         (R)  T-10_02-007001-1420 Vendor software shall meet acceptance test
              criteria. Test criteria will be developed and agreed upon by U
              S WEST and the vendor.

         (R)  T-10_02-007001-1430  Customers  must be able to  [***]*  from  the
              software.


2.9.2    Sales


         (R)  T-10_02-007001-1500  [***]*.  At a  minimum,  U S  WEST  sales
              personnel will provide the vendor 800 number(s) to [***]*.

         (R)  T-10_02-007001-1510  U S  WEST  retains  the  option  to  purchase
              quantities of the [***]*.

         (R)  T-10_92-007001-1520 U S WEST retains the option to [***]*.


2.9.3    Distribution


         (R)  T-10_02-007001-1600 The vendor software shall be distributed by 
              the vendor.

         (R)  T-10_02-007001-1610 The vendor at it's discretion can have U S
              WEST bill and collect for end user  software that is sold by U
              S WEST in conjunction with U S WEST Call Management  Reports,
              except when prohibited by federal or state regulations.


2.9.4    Support


         (R)  T-10_02-007001-1700  The vendor shall  provide all support for the
              software product.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


         (R)  T-10_02-007001-1710 The vendor will supply, at their cost, 800
              number(s) for Software Support for CMR customers. The software
              support  lines  must be  availabl6-during  business  hours  in
              Pacific, Mountain and Central Time Zones.


3.0      References


         [1]      [***]*

























- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.


<PAGE>


         4.0      Appendix A

[***]*































- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


                                    Exhibit B
                          Development Schedule and Fees

The software  development  to be conducted  considers  [***]*.  The  development
activities for [***]* are incorporated  within [***]*, respectively, which are:

[***]*

OneLink may exceed the total budget for each category  [***]*,  respectively) by
[***]*  without  permission  from U S WEST. Any costs above the [***]* level for
any category must be approved in writing by U S WEST.

As a [***]*  OneLink  will  receive  [***]*  saved  below  the  [***]*  software
development budget.

Additional development costs above the software development budget:
1.       [***]*
2.       Since [***]* is not available OneLink will develop [***]*.  When [***]*
         becomes  available  OneLink  will then  develop  it with the cost being
         borne by U S WEST.

The schedule of development will be as follows  (cumulative %-of task completion
shown):

[***]*







- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


U S WEST will pay for these development  expenses in installments of [***]*. U S
WEST paid, and OneLink acknowledges receipt of the first [***]* of payments made
in [***]*. U S WEST will pay the final  installment on [***]* or upon completion
of the work if extended beyond this date.





























- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


                                    Exhibit C

                                Software Support

1.       DEFINITIONS.

The capitalized terms used in this Schedule shall have the meanings set forth in
the  Agreement.  In  addition,  the  following  capitalized  terms  used in this
Schedule shall have the following meanings:

"Priority  1 Error"  (or  "Emergency")  shall  mean the  Software  is  unusable,
produces incorrect results,  or fails  catastrophically  in response to internal
errors,  user errors,  incorrect input files, or  incompatibility.  The Software
does not perform most of its  documented  functions.  Performance  is materially
degraded.

"Priority  2 Error"  (or  "Detrimental")  shall  mean the  Software  is  usable,
performs most, but not all of its documented functions.

"Priority 3 Error" (or "Inconvenient") shall mean the Software is usable but due
to an Error does not provide the function in the most convenient way.

2.       SERVICES PROVIDED.

OneLink agrees to provide the services with respect to the Software:

2.1  OneLink  agrees to  maintain  the  Software  in all  material  respects  in
conformity  with the Functional  Requirements.  OneLink shall correct all Errors
discovered by U S WEST, OneLink, a test participant, or a subscriber/user.  If U
S WEST believes that there is an Error, U S WEST will notify OneLink, describing
the Error in such detail as is reasonably necessary and available for OneLink to
provide  resolution of the Error.  OneLink shall promptly  investigate the Error
and shall  advise U S WEST of OneLink's  plans for  corrective  action.  OneLink
shall remedy such Error as follows:

         Priority 1 Error  (Emergency).  OneLink will promptly respond and shall
                  use its best  efforts to provide a  resolution  to  Priority 1
                  Errors  within  [***]* of receipt of an Error  report.
                  Should this problem not be capable of solution within [***]*
                  of receipt,  OneLink shall work continuously  thereafter to 
                  cause a solution.

         Priority 2 Error (Detrimental). OneLink shall use reasonable commercial
                  efforts to provide a  resolution  to a Priority 2 Error within
                  [***]* of receipt of an Error report.

         Priority 3 Error  (Inconvenient).  OneLink  shall  use  its  reasonable
                  commercial  efforts  to provide a  resolution  to a Priority 3
                  Error  within  [***]*  of receipt of an Error
                  report.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


         The priority level of an Error reported will be determined by U S WEST,
         when  reported  by them and by OneLink in all other  cases  using their
         reasonable judgment.

2.2      Support and Enhancements for U S WEST

2.2.1    Call  Handling Support.  OneLink shall provide a phone-in service for 
         Error report and  resolution  and general support with  qualified  and
         trained  personnel.  Such phone-in  services shall be available [***]*.
         OneLink shall strive  to answer such calls within two (2) rings and 
         eliminate  busy signals through installation of a voice mail system  
         mutually acceptable to both parties.  All calls made by U S WEST or 
         their customer which are not answered at that call will be returned  
         within [***]*. As mutually agreed upon by the parties after the market
         trial, as dictated by market demands,  OneLink will invest in a call 
         queuing/distribution  system  such that [***]* of all calls received 
         are answered without going to a voice mail system.  The cost of the 
         hardware for the queuing system will be borne by OneLink. 

         OneLink shall provide a return phone call status report for all Errors
         requiring  further  investigation  after  the  initial  report  within
         [***]*.  If the Error  cannot be  handled  within  [***]*,  a mutually
         acceptable  time  commitment  date  will be  established.  Should  the
         parties be unable to arrive at such an agreement on Error  Correction,
         U S WEST  reserves  the right to pursue any and all  remedies  with an
         outside party.

         All  calls  shall  be  handled  with  a  high  degree  of  respect  and
         professionalism. Complaints from U S WEST personnel, or received by U S
         WEST personnel will be documented and reported to OneLink.

2.2.2    OneLink shall be available [***]* via pager.  OneLink shall return all
         pages within [***]*.

2.2.3    OneLink  shall develop and maintain  [***]* for U S WEST  personnel to
         [***}*.  [***]* will be  developed,  tested and ready for use prior to
         deployment  of U S WEST Call  Management  Reports  beyond  the  market
         trial. Upon request,  [***]* to U S WEST. Expenses for the development
         of [***]* for U S WEST  personnel  will be borne by U S WEST and is in
         addition to the software development budget.

2.24     Report  Enhancement.  OneLink shall make  enhancements to currently  
         offered reports that are commercially viable and mutually  beneficial 
         within thirty (30) days of U S WEST's request. Expenses for agreed upon
         enhancements and timelines shall be mutually agreed upon and shared by
         the parties.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                  to those individuals who have a need to know.

<PAGE>

2.25     Additional Report Information. OneLink shall add additional information
         provided by U S WEST to customer  reports at a mutually  agreeable cost
         representing time and development expenses incurred, with such expenses
         passed through to the customer at a price point mutually  acceptable to
         the  parties  within  ninety  (90)  days of U S  WEST's  request.  Such
         additional  information  is currently  anticipated  to include  reverse
         appended zip codes, and demographics.

2.2.6    Non-Standard Reports. OneLink shall develop non-standard reports (e.g.,
         [***]*) in response to a request from U S WEST at a mutually agreeable
         fee and schedule at commercially  reasonable rates in the industry.

2.2.7    Enhancements to User Software.  OneLink shall make  enhancements to the
         user software that are commercially viable and mutually beneficial at U
         S WEST's request.  Expenses for agreed upon  enhancements and timelines
         shall be mutually agreed upon and shared by the parties.


2.3      Support for Customers


2.3.1    OneLink  shall  provide support for the End User  Software (as defined
         above) to  customers  via an 800 number.  OneLink  shall  strive to 
         answer  such calls  within  two (2) rings and  eliminate  busy  signals
         through  installation  of a voice mail  system  acceptable  to US WEST.
         All calls  made by the  customer which are not answered at that call 
         will be returned within one business  hour.  As mutually  agreed upon
         by the  parties after the market  trial, as dictated by market demands,
         OneLink  will invest in a call queuing/distribution  system such that 
         [***]* of all calls  received  are answered  without  going to a voice
         mail  system.  All calls  shall be handled  with a high  degree of 
         respect  and  professionalism.  OneLink personnel  shall be qualified 
         and trained on the user interface software. In addition, such personnel
         shall be capable of answering  questions  related to additional  sales
         of software and  services.  To this end, OneLink may provide separate 
         800 numbers for sales and support.


- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.


<PAGE>


                                    Exhibit D

                                 TECHNICAL TRIAL

1.       NUMBER OF USERS

         There will be 100 to 300 technical trial participants.

2.       LOCATION

         The  technical  trial  will  be  located  in the  Minneapolis-St.  Paul
         metropolitan area.

3.       NETWORK

         See functional requirements.

4.       LINKS

         See functional requirements.

5.       REPORTING FORMATS

         Both [***]*  Reports and [***]*  Reports  will be  delivered to the
              customer  according to the  specifications  in the  functional
              requirements.  [***]*  will  be  provided  that  significantly
              enhances the [***]*.

6.       MEDIUM

         Reports  will be  delivered to  customers  [***]*.  No more than [***]*
              trial  participants  will use [***]*.  The number using [***]*
              will be limited to a mutually  agreeable number. The number of
              participants using [***]* will be adequate to test the [***]*.

7.       DURATION

         The technical  trial shall be no longer than [***]* unless OneLink
              and U S  WEST  mutually  determine  that  a  longer  trial  is
              necessary.

8.       FEEDBACK PROCESS

         OneLink  and U S WEST shall  provide  timely  feedback of any  problems
              that  effect  the  success  of  the  trial.   See   functional
              requirements for additional criteria.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.


<PAGE>

9.       ERROR CORRECTION

         US WEST will  correct any errors in  delivery of customer  call
              data and- customer  account  information  in a timely  manner.
              OneLink   will   correct   any  errors  in  data   processing,
              formatting,  report delivery,  software formatting and overall
              product   support   in  a  timely   manner.   See   functional
              requirements for additional criteria.

10.      CALL DATA VOLUME/FREQUENCY

         U S WEST and  OneLink  will  expediently  handle all of the call
              data volume generated by the total number of participants.

11.      SUCCESS CRITERIA

         U S WEST will determine the success of the technical trial based on two
         criteria:

         11.1     The ability of U S WEST and OneLink to  successfully  delivery
                  reports  in a timely  and  quality  manner at levels  mutually
                  agreed to by the parties.

         11.2     The software shall perform the specification in Exhibit A to a
                  level of satisfaction  of the technical trial  participants as
                  measured  by  market  research  which  will  be  conducted  to
                  deter-mine final Technical Trial success.

         11.3     Upon  declaration by U S WEST in writing of a successful  
                  Technical  Trial, the Software shall be deemed Accepted.



                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.


<PAGE>


                                    Exhibit E

                                  MARKET TRIAL

1.       NUMBER OF USERS

         There will be  [***]*  of U S WEST  customers  participating  in the
              market  trial.  Trial  participants  will  [***]*.  [***]* and
              [***]* may be offered by U S WEST.

2.       LOCATION

         The market trial will be located in a [***]*.  Most likely the trial 
              [***]*.,

3.       NETWORK

         See functional requirements.

4.       Links

         See functional requirements.

5.       REPORTING FORMATS

         Both [***]* will be  delivered  to the  customer  according  to the
              specifications in the functional requirements.  [***]* will be
              provided that significantly enhances the [***]*.

6.       MEDIUM

         Reports  will  be  delivered  to  customers  [***]*.  There  will be no
              limitations on the number of participants [***]*.

7.       DURATION

         The market trial shall be no longer than [***]*unless  OneLink and
              U S WEST mutually  determine  that a longer trial is necessary
              and a longer trial complies with state utility regulations.

8.       FEEDBACK PROCESS

         OneLink  and U S WEST shall  provide  timely  feedback of any  problems
              that  effect  the  success  of  the  trial.   See functional
              requirements for additional criteria.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need ot know.

<PAGE>

9.       ERROR CORRECTION

         US WEST will  correct any errors in  delivery of customer  call
              data and  customer  account  information  in a timely  manner.
              OneLink   will   correct   any  errors  in  data   processing,
              formatting,  report delivery,  software formatting and overall
              product   support   in  a  timely   manner.   See   functional
              requirements for additional criteria.

10.      CALL DATA VOLUME/FREQUENCY

         US WEST and  OneLink  will  expediently  handle all of the call
              data volume generated by the total number of participants.

11.      SUCCESS CRITERIA

         U S WEST will determine the success of the marketing trial based on two
         criteria:

         11.1     The  ability of U S WEST and  OneLink to  successfully  
                  delivery  reports in a timely and quality manner.

         11.2     A  significant  number  of  participants  agree  that the Call
                  Management  Reports and user interface software will add value
                  to  their  business  and are  willing  to pay a price  for the
                  reports  that covers U S WEST costs and ensures  that U S WEST
                  will realize a profit or meet other marketing objectives.








                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


                                    Exhibit F

                                  Service Fees

The  [***]*  costs U S WEST will  incur from  OneLink  for the [***]*  will be a
[***]* fee structure based on [***]*. [***]*.

Monthly Reports                                               [***]*
[***]*

Beginning [***]*, or [***]* after the successful  completion of the market trial
period, U S WEST agrees to pay OneLink fees [***]*:

[***]*

U S WEST will only be  assessed  these  [***]*.  U S WEST  will be  invoiced  by
OneLink for all monies due for [***]* that do not  achieve  [***]*,  less actual
[***]*  achieved.  U S WEST will pay these invoices within 30 days after receipt
without  penalty.  U S WEST agrees to not unduly  extend the market trial period
beyond [***]*.  However,  if such an extension is necessary,  U S WEST agrees to
[***]* during the extended market trial period.

U S WEST will also pay to OneLink on a 30 day net basis after receipt of invoice
the following fees:

[***]*


[***]*
         [***]*.

         [***]*.

         [***]*.

         [***]*.

Other Fees
         [***]*. OneLink shall  maintain an  accounting of all [***]*  including
              [***]*.  The  accounting  of [***]*  shall be reported to U S WEST
              each  month.  OneLink may bill U S WEST for mailing of [***]* at a
              cost no greater  than the cost of a [***]* (when  applicable)  and
              postage.  All other costs will be included with  customer  support
              and built into any fees.

- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

         [***]* shall be delivered to the customer within [***]* of the request.
              OneLink shall maintain an accounting of all [***]*. The accounting
              of [***]*  shall be reported  to U S WEST each month.  OneLink may
              bill U S WEST for mailing of the [***]* at a cost no greater  than
              the cost of [***]* (when  applicable) and [***]*.  All other costs
              will be included with. customer support and built into any fees.

         [***]*.  Fees charged to U S WEST for [***]* will be mutually agreed 
              upon by the parties.

         [***]*

         [***]*.

         Provisioning.  Any additional [***]* fees for provisioning - i.e. 
              [***]* will be borne by U S WEST.








- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


                                    Exhibit G

                                Royalty Payments

         The  parties  will [***]* in the  proceeds  from  [***]*  derived  from
[***]*.  [***]* are defined as [***]*,  the [***]*, or [***]* as detailed below.
In no event  shall U S WEST be liable for any  deficit or  negative  Net Revenue
amounts.

Allowed Expenses:
[***]*

OneLink  may charge  separately  at  commercially  standard  rates for [***]* in
conjunction  with the  offering of [***]* and not be subject to the [***]*.  U S
WEST reserves the right to dispute [***]*.

Terms and Conditions for Royalty Payments to U S WEST

1.0      All Payments are to be made in United States dollars.  Payment to US
         WEST shall be made quarterly to:
                  [***]*
                  1801 California Street, Suite 3330
                  Denver, CO 80201




- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

                  [***]*

         , or at such other address as U S WEST may specify by written notice.

         All amounts  owed under this  Agreement do not include  duties,  taxes,
         withholdings,  assessments, surcharges, value-added taxes, or any other
         charges imposed upon the United States or any foreign government or any
         other  United  States or foreign  taxing  authority  (collectively  the
         "Taxes")  and OneLink  shall pay or reimburse U S WEST in a like amount
         if withheld  from  Payments due U S WEST.  Any Taxes payable by OneLink
         which U S WEST may be  required  to collect or pay upon  provisions  of
         this license,  shall be paid by OneLink upon U S WEST's written demand.
         OneLink agrees to indemnify and hold U S WEST harmless from and against
         all liability,  costs,  expense, and penalties for OneLink's failure to
         timely pay any Taxes. OneLink shall not be responsible for income taxes
         which may be payable by U S WEST.

         If a party  fails to pay any  amounts  due under  this  Agreement,  the
         infringing party shall pay to the receiving party interest on such past
         due  amounts  from the date due  until  paid at the rate of one and one
         half  percent (I - 1/2%) of the unpaid  balance  per month or,  where a
         lower rate is prescribed by law, the highest rate thereby permitted.

2.0      Records and Reports

2.1      OneLink shall keep  complete and accurate  records and books of account
         containing   all   information   required  for  the   computation   and
         verification  of the  Payments or other  amounts to be paid  hereunder.
         Such  records and books shall be  maintained  by OneLink in  accordance
         with legal  restrictions,  but in any case no less than three (3) years
         after creation.

2.2      Annually,  and upon at  least  twenty-five  (25)  business  days  prior
         written notice from U S WEST,  OneLink  further agrees to permit one or
         more  accountants  selected by U S WEST to have access during  ordinary
         business  hours to such  records  as may be  necessary  to  audit  with
         respect to any payment report period ending prior to such request,  the
         correctness  of any report or payment  made  under this  Agreement,  to
         obtain  information  as to the  payments due for any such period in the
         case of failure of OneLink to report or make  payment  pursuant  to the


- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>
         terms of this Agreement. Such accountant shall not disclose to U S WEST
         any  information  relating to the business of OneLink except that which
         is necessary to inform U S WEST of (i) the  accuracy or  inaccuracy  of
         OneLink's  reports and payment;  (ii)  compliance or  noncompliance  by
         OneLink  with any other terms and  conditions  of this  Agreement,  and
         (iii)  the  extent  of  any  such  inaccuracy  or  noncompliance.  Such
         accountant  shall  have  the  right to make and  retain  copies  of any
         pertinent  portions of the records and books of account  provided  that
         such accountants have executed  confidentiality  agreements as provided
         in this  Agreement.  U S WEST shall  bear the cost of any audits  under
         this  Agreement.   All  royalty  statements  and  accountings  rendered
         hereunder  will be binding  and not  subject to any  objection  for any
         reason unless a specific objection in writing,  setting forth the basis
         for the  objection,  is given  within  one (1) year  from the date said
         statement is rendered.  No action,  audit,  or preceding of any kind or
         nature may be instituted or maintained  with respect to any  statements
         rendered hereunder unless such action or proceeding is commenced within
         (1) year after delivery of such written objection.

2.3      With each  quarterly  payment,  OneLink  shall  provide U S WEST with a
         written  statement of account to accompany the royalty payments made to
         U S WEST in accordance with this Section 2.0, including a list of 
         [***]*.






- ------------------------
*Confidential treatment has been requested for this information.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


                              CORPORATE SOURCEFLEX
                      SOFTWARE SOURCE CODE ESCROW AGREEMENT
                             SOURCEFILE NUMBER: 7201


This Software Source Code Escrow Agreement,  dated as of August 14, 1995, by and
between FileSafe,  Inc., a California corporation,  doing business as SourceFile
("SourceFile") and U S WEST, Inc., including its affiliates and subsidiaries,  a
Delaware    corporation    (each   a   `Beneficiary"    and   collectively   the
"Beneficiaries"),  and each Depositor identified by Beneficiary to SourceFile as
provided  for  in  this  Agreement   (each  a  "Depositor",   collectively   the
"Depositors").

RECITALS:

A. Pursuant to certain software license agreements (each a "License  Agreement",
collectively the "License  Agreements'),  Beneficiaries licensed from Depositors
from time to time,  certain  software  (the  "Software").  For each escrow,  the
Depositor  and a  description  of the  Software  shall  be  set  forth  to  this
Agreement.

B. The Software is the  proprietary and confidential information of Depositor,
and Depositor  desires to protect such ownership and confidentiality.

C.  Depositor  desires to ensure the  availability  to Beneficiary of the source
code,  programmer  comments,  a list of  names  and  addresses  of the  Software
programmers,  and all other information necessary-for a reasonable programmer of
reasonable  skill  to fix  bugs  and  update  the  Software  independent  of the
Depositor  (the "Source  Material") in the event any of the conditions set forth
in Section 3 of this Agreement ("Agreement').

                                   AGREEMENT:

1.  Delivery of Source  Material to SourceFile.  Depositor shall deliver to 
SourceFile  the Source  Material, sealed by Depositor, as specified in an 
exhibit on or before the delivery date.

2. Acknowledgment of Receipt by SourceFile.  SourceFile shall visually match the
labeling  of the  Source  Material  with  the  description  of  Source  Material
specified  in  Exhibit  C - 1  and  shall  notify  Depositor,  with  a  copy  to
Beneficiary, of any errors or discrepancies.  Depositor shall promptly cooperate
with SourceFile to correct such errors or  discrepancies.  Acceptance will occur
when  SourceFile   determines  there  are  no  errors  or  discrepancies.   Upon
SourceFile's acceptance,  Source File shall notify Beneficiary in writing with a
copy to  Depositor  and so warrant  its  receipt  and  acceptance  of the Source
Material.

3. Terms and  Conditions of Release In the event that  SourceFile is notified in
writing by  Beneficiary  that a  condition  which  allows  release of the Source
Material to Beneficiary has occurred (a `Release  Condition"),  SourceFile shall
immediately  notify  Depositor  of its receipt of the  Beneficiary's  notice and
shall provide a copy of such notice to Depositor  promptly  thereafter.  Release
Conditions  are  identified  within  the body of this  Agreement,  to which this
agreement is an attachment.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

3.1 Within three (3) business  days  following  receipt of a Release  Condition,
SourceFile shall release to Beneficiary the Source Material.

3.2 In the event of a dispute  regarding  the release of Source  Material,  such
dispute  shall be resolved as specified  within the body of this  Agreement,  to
which this agreement is an attachment.

4. Term of Agreement. This Agreement shall have an initial term of one (1) year.
The term shall be  automatically  renewed on a yearly basis  thereafter,  unless
Beneficiary or SourceFile  notifies the other parties at least  forty-five  (45)
days in  advance- of the end of the current  term of its  election to  terminate
this Agreement. Beneficiary may terminate this Agreement at any time upon thirty
(30) days written notice to the other parties. Upon such termination Beneficiary
shall  receive  a prorata  refund of all fees and  charges  paid in  advance  to
SourceFile.

5.  Compensation  of  SourceFile.   Depositor  agrees  to  pay  SourceFile  such
reasonable  compensation  for the  services  as may be agreed to in  writing  in
advance by Depositor,  in accordance with  SourceFile's then current schedule of
fees,  and will pay or  reimburse  SourceFile  upon  request for all  reasonable
expenses,  disbursements  and  advances  incurred  or made by it which have been
authorized  in writing.  SourceFile's  schedule of fees for the initial  term of
this Agreement is attached hereto as EXHIBIT "A".

6.  Limitation of Duties of  SourceFile.  SourceFile  undertakes to perform only
such duties as are expressly set forth herein.  Except as agreed to in Section 2
of this Agreement, SourceFile has no knowledge of, nor makes any representations
with respect to the substance of the Source Material.

7.  Limitation  of Liability  of  SourceFile.  SourceFile  may rely on and shall
sustain no  liability as a result of acting or  refraining  from acting upon any
written notice,  instruction or request furnished to SourceFile  hereunder which
are  reasonably  believed by SourceFile to be genuine and to have been signed or
presented by a person reasonably  believed by SourceFile to be authorized to act
on behalf of the parties hereto.  SourceFile  shall not be liable for any action
taken by it in good  faith and  believed  by it to be  authorized  or within the
rights or powers  conferred  upon it by this  Agreement.  SourceFile may consult
with  independent  counsel of its own choice,  and shall have full and  complete
authorization  and  protection for any action taken or suffered by it hereunder,
in good faith and in accordance with the opinion of such counsel.

8.  Indemnification  of  SourceFile.  In the event  other suit is brought by any
third  party  arising  out  of or in  connection  with  this  Agreement  against
Depositor,  Beneficiary  and/or SourceFile (each a "Party" and collectively *the
Parties'), claiming any right they may have against a Party or the Parties, then
in that event each Party hereto, agrees to pay to SourceFile, to the extent they
are liable,'  reasonable  attorneys'  fees and cost  incurred by  SourceFile  in
connection therewith.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

9. Record Keeping and Inspection of Software. SourceFile shall maintain complete
written  records  of all  materials  deposited  by  Depositor  pursuant  to this
Agreement. During the term of this Agreement, Depositor and Beneficiary shall be
entitled at reasonable  times during normal  business hours and upon  reasonable
notice to SourceFile to inspect the records of SourceFile maintained pursuant to
this  Agreement and to inspect the  facilities  of  SourceFile  and the physical
condition of the Source Material.

10.  Technical   Verification.   Beneficiary  reserves  the  option  to  request
SourceFile  to  verify  the  Source  Material  for  completeness  and  accuracy.
SourceFile  may elect to perform the  verification  at its  location.  Depositor
agrees to cooperate with SourceFile in the verification process by providing its
facilities  and computer  systems and by permitting  SourceFile and at least one
employee  of  Beneficiary  to be  present  during  the  verification  of  Source
Material.

11.  Restriction on Access to Source Materials.  Except as required to carry out
its duties  hereunder,  SourceFile  shall not permit any  SourceFile  employees,
Beneficiary or any other person access to the Source Material,  unless consented
to in  writing  by  Depositor.  SourceFile  shall  use its best  effort to avoid
unauthorized access to Source Material by its employees or any other person.

12. Updates of the Source Material. The Depositor shall keep the source material
updated on intervals as stated  elsewhere in this agreement,  current  materials
Including  but not  limited  to:  (1)  supplemental  or  replacement  technology
releases (as determined by the Beneficiary),  and, (2) version releases, updates
and modifications (collectively the Replacement Deposit ("Replacement Deposit").
Unless  otherwise  specified in an exhibit,  Source Material shall be updated on
January 31 and June 30 of each calendar year. In the event that the  Replacement
Deposit  is not  received  within  ten (10)  days  following  their  due  dates,
SourceFile shall provide written notice to Depositor and Beneficiary.  Depositor
shall include an amended  Exhibit C-2 to SourceFile and to  Beneficiary  for the
party's  execution  within ten (10) days of deposit of the Replacement  Deposit.
Upon receipt of the Replacement  Deposit and the amended Exhibit C-2, SourceFile
will  visually  match the  labeling of the  Replacement  Deposit  with the items
listed on Exhibit  C-2 and  notify  Beneficiary  in  writing of its  acceptance.
Acceptance will occur when SourceFile determines that the Replacement Deposit is
consistent  with  Exhibit  C-2.  SourceFile  will  either  destroy  or return to
Depositor,  upon Beneficiary's written approval, all material that is replace by
the Replacement Deposit. In the event that the Replacement Deposit is damaged in
transit,  Depositor  shall send to  SourceFile  a duplicate  of the  Replacement
Deposit within three (3) days after  receiving  written  notice from  SourceFile
that the Replacement Deposit has been destroyed or damaged during shipment.

13. Notice. Any notice or other  communication  required or permitted under this
Agreement shall be in writing and shall be deemed to have been duly given on the
date service is served personally,  sent by overnight courier,  or five (5) days
after the date of mailing  if sent  registered  mail,  postage  prepaid,  return
receipt  required,  and addressed as follows or to such other address or telefax
number as either party may,  from time to time,  designate  in a written  notice
given in like manner:

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

TO DEPOSITOR: AS SET FORTH ON EXHIBIT "B" SCHEDULE OF DEPOSITORS

TO BENEFICIARY:            U S WEST, Inc.
                           1600 Bell Plaza, Room 3210
                           Seattle, WA 98191
                           Attn:    Software Contracts
                           Facsimile: (206)343-4080

TO SOURCEFILE:             SOURCEFILE
                           50 Crisp Plaza
                           Suite 700
                           San Francisco, CA 94124
                           Attn:
                           Facsimile:  (415) 715-2733


15.      Miscellaneous Provisions.

(a) Waiver.  Any term of this  Agreement may be waived by the party  entitled to
the benefits thereof,  provided that any such waiver is sought. No waiver of any
condition,  or of the breach of any provision of this  Agreement,  in any one or
more  instances,  shall be deemed to be a further or  continuing  waiver of such
condition or breach.  Delay or failure to exercise any right or remedy shall not
be deemed the waiver of that right or remedy.

(b) Modification or Amendment. Any modification or amendment of any provision of
this  Agreement  must be in  writing,  signed by the  parties  hereto  and dated
subsequent to the date hereof.

(c) Governing  Law.  This Agreement shall be governed by and  construed in  
accordance  with the laws of the State of Colorado.

(d)  Headings;  Severability.  The headings  appearing  at the  beginning of the
sections  contained in this Agreement have been inserted foe  identification and
reference  purposes only and shall not be used to determine the  construction or
interpretation of this Agreement.  If any provision of this Agreement is held to
be invalid illegal or unenforceable,  the validity,  legality and enforceability
of the  remaining  provisions  shall  not in any  way be  affected  or  impaired
thereby.

(e) Bankruptcy.  Depositor and Beneficiary acknowledge that this Agreement is an
"agreement supplementary to" the License Agreement as provided in Section 365(n)
of Title 11, United State Code (the "Bankruptcy code").  Depositor  acknowledges
that if  Depositor,  as a debtor in  possession  or a trustee in Bankruptcy in a
case  under  the  Bankruptcy  Code,  reflects  the  License  Agreement  or  this
Agreement,  Beneficiary  may  elect to  retain  its  rights  under  the  License
Agreement  and this  Agreement as provided in Section 365 (n) of the  Bankruptcy
Code.  Upon  written  request of  Beneficiary  to  Depositor  or the  Bankruptcy
Trustee,  Depositor or such  Bankruptcy  Trustee  shall not  interfere  with the
rights of Beneficiary as provided in the License  Agreement and this  Agreement,
including the right to obtain the Source Material from SourceFile.

                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>

(f) Further  Assurances.  The parties agree to perform all acts and execute all
supplementary  instruments or documents which may be reasonably necessary to 
carry out the provisions of this Agreement.

(g) Entire Agreement. This Agreement, including the attachments hereto, contains
the entire  understanding  between  the  parties  and  supersedes  all  previous
communications,  representations  and  contracts,  oral or written,  between the
parties, with respect to the subject matter thereof. It is agreed and understood
that this document and agreement  shall be the whole and only agreement  between
the parties hereto, with regard to these escrow instructions and the obligations
of SourceFile  herein,  in connection with this Source Code Escrow Agreement and
shall  supersede and cancel any prior  instructions.  SourceFile is specifically
directed  to  follow  these  instructions  only  and  SourceFile  shall  have no
responsibility to follow the terms of any prior agreements or understandings.

         IN WITNESS WHEREOF,  the parties have executed this Agreement as of the
date first above written.


         BENEFICIARY                SOURCEFILE

         U S WEST, Inc.             FileSafe, Inc.,
         a Colorado corporation     a California corporation


         Name:                              Name:

         Title:                             Title:







                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.


<PAGE>


                                   EXHIBIT "A"
                        SOURCEFILE COMPENSATION SCHEDULE

         ESCROW SERVICES

          Initial set-up                             $1,000.00
          Annual Maintenance rate per Depositor      $1,000.00/year
                  (Each deposit includes two deposit updates per year.)

                  Includes  climate  controlled  storage,  certified  letters of
         notification, and customized agreements.


         ADDITIONAL SERVICES
               Deposit Updates                       $150.00
               Escrow Release Beneficiary Request    $600.00
               Escrow Release Depositor Request      $200.00
               Pick-Up and Delivery/Annually         $200.00

         TECHNICAL REVIEW/VERIFICATION:

         Initial deposit verification                         $145.00 per hour
         Supplemental or replacement deposit verification     $145.00 per hour*

         *  Minimum per hour. Price may increase based upon actual requirements.







                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.


<PAGE>


                                   EXHIBIT "B"
                             SCHEDULE OF DEPOSITORS



DEPOSITOR:
OneLink
Kirk Danzl
10340 Viking Drive, Suite 150
Eden Prairie, MN 55344
(612) 996-9116
[email protected]








                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.

<PAGE>


                                  EXHIBIT "C-1"
                           ACKNOWLEDGMENT BY DEPOSITOR


         The undersigned hereby acknowledge,  accepts, and agrees to be bound by
the terms of the  attached  Corporate  SourceFLex  Software  Source  Code Escrow
Agreement by and between FileSafe, Inc., a California corporation doing business
as  SourceFile,  as  Escrow  Agent and U S WEST,  Inc.,  as  Beneficiary,  dated
_______, 199_.

DEPOSITOR:
OneLink
Kirk Danzl
10340 Viking Drive, Suite 150
Eden Prairie, MN 55344
(612) 996-9116
[email protected]

                           Signature:
                           Name:
                           Title:
                           Address:

BENEFICIARY:      Company: US WEST, Inc.

                           Signature:
                           Name:
                           Title:
                           Address:

                           Telephone:
                           Facsimile:

Once executed, send original by CERTIFIED OR REGISTERED MAIL to:

SOURCEFILE: SOURCEFILE
                  50 Crisp Plaza
                  Suite 700
                  San Francisco, CA 94124
                  Attn:
                  Facsimile (415) 822-2570


                  Confidential. Disclose and distribute solely
                 to those individuals who have a need to know.



                              EMPLOYMENT AGREEMENT


     THIS EMPLOYMENT AGREEMENT (the "Agreement") is entered into as of September
2nd, 1997, by and between OneLink Communications,  Inc., a Minnesota corporation
(the  "Company"),  and Paul  Lidsky,  an  individual  resident  of the  State of
Minnesota ("Executive").

     WHEREAS,  the Company wishes to employ Executive to render services for the
Company on the terms and conditions set forth in this  Agreement,  and Executive
wishes to be retained and employed by the Company on such terms and conditions.

     NOW,  THEREFORE,  in  consideration  of the  premises  and  the  respective
undertakings  of the  Company and  Executive  set forth  below,  the Company and
Executive agree as follows:

     1. Employment.  The Company hereby employs Executive, and Executive accepts
such employment and agrees to perform  services for the Company,  for the period
and upon the other terms and conditions set forth in this Agreement.

     2. Term.  Unless terminated at an earlier date in accordance with Section 9
of this Agreement,  the term of Executive's  employment hereunder shall be for a
period of two (2) years,  commencing on the date of this Agreement.  Thereafter,
the term of this Agreement  shall be  automatically  extended for successive one
(1) year periods unless either party objects to such extension by written notice
to the other party at least sixty (60) days prior to the end of the initial term
or any extension term.

     3. Position and Duties.

                  3.01 Service with Company.  During the term of this Agreement,
Executive  agrees to perform such reasonable  employment  duties as the Board of
Directors of the Company shall assign to him from time to time.  Executive shall
have the  title of  President  and Chief  Executive  Officer  and  shall  report
directly to the Board of  Directors.  Executive  also  agrees to serve,  for any
period for which he is elected,  as a director of the Company,  any committee of
the Board and as an officer  and/or  director of any  subsidiary of the Company;
provided,  however,  that  Executive  shall not be  entitled  to any  additional
compensation for serving as such a director, committee member or an officer.

                  3.02  Performance  of Duties.  Executive  agrees to devote his
full time,  attention  and  efforts to the  business  and affairs of the Company
during the term of this Agreement.  Executive  represents to the Company that he
is under no contractual commitments  inconsistent with his obligations set forth
in this  Agreement,  and that  during  the term of this  Agreement,  he will not
render or perform  services for any other  corporation,  firm,  entity or person
which are  inconsistent  with the provisions of this Agreement,  except with the
prior written consent of the Board of Directors of the Company.

<PAGE>

     4. Compensation.

                  4.01 Base Salary.  As base compensation for all services to be
rendered by  Executive  under this  Agreement  during the  initial  term of this
Agreement (unless earlier terminated as provided herein),  the Company shall pay
to Executive a base salary of twelve thousand five hundred dollars ($12,500) per
month,  which  salary  shall be paid in  accordance  with the  Company's  normal
payroll  procedures and policies.  The salary  payable to Executive  during each
subsequent  year during the term of this  Agreement  shall be established by the
Company's Board of Directors  following an annual performance  review, but in no
event shall the salary for any subsequent year be less than the salary in effect
for the prior year.

                  4.02  Incentive  Compensation.  In addition to the base salary
described in Section  4.01,  for the initial term of this  Agreement,  Executive
shall be eligible  for an annual cash bonus of up to 50% of  Executive's  annual
base  salary  payable  within 90 days  following  the  anniversary  date of this
Agreement  on  the  condition  that  Executive   successfully  achieves  certain
milestones  for the progress and  development of the Company and its services as
determined  by the sole  discretion  of the Board of  Directors  of the Company.
These  milestones  shall be determined by the mutual  agreement of Executive and
the Board of  Directors  within  the first  sixty  (60) days of the term of this
Agreement and may be adjusted by mutual agreement of the Executive and the Board
of Directors.  Notwithstanding the foregoing, one half of the first year's bonus
equal  to  $37,500  shall  be paid to the  Executive  on  February  28,  1998 if
Executive is employed on that date,  without  regard to the  achievement  of any
performance criteria.

                  4.03  Participation in Benefit Plans.  Executive shall also be
entitled to  participate  in all employee  benefit plans or programs  (including
vacation time, and health, life and disability  insurance) of the Company to the
extent  that  his  position,  title,  tenure,  salary,  age,  health  and  other
qualifications  make him eligible to participate.  Commencing on the date hereof
and on each anniversary of this Agreement during the term of the Agreement,  the
Executive  shall  accrue two weeks'  vacation,  which shall be taken  during the
following  year.  The Company does not guarantee the adoption or  continuance of
any  particular  employee  benefit  plan  or  program  during  the  term of this
Agreement,  and Executive's  participation  in any such plan or program shall be
subject  to  the   provisions,   rules  and  regulations   applicable   thereto.
Notwithstanding  the  foregoing,  the Company shall pay 100% of the premium cost
associated with participation by the Executive,  his spouse and other dependents
in a health plan. Until such time as the Executive commences  participation in a
Company sponsored health plan, the Executive shall either maintain  continuation
coverage under his prior employer's  health plan or an individual health plan as
agreed to by the Executive and the Company.

                  4.04 Expenses. The Company will pay or reimburse Executive for
all  reasonable  and  necessary  out-of-pocket  expenses  incurred by him in the
performance of his duties under this  Agreement,  subject to the  presentment of
appropriate  vouchers in  accordance  with the  Company's  normal  policies  for
expense  verification.  These  expenses  shall  include,  but not be limited to,

<PAGE>

reasonable  industry  association  membership  dues,  portable  phone,  computer
equipment and reasonable entertainment expenses. Company shall, in addition, pay
Executive $450 per month to cover all costs associated with a private automobile
selected by Executive, including, but not limited to, lease costs, gas, repairs,
general maintenance and insurance.

                  4.05 Initial Stock Option.  Concurrently with the execution 
of this Agreement, the Company shall issue to Executive an option to purchase 
shares of the Company's common stock at an exercise price of $1.00 per share as
follows:

         (a)      Up to 200,000  shares,  the  option for which  shall vest at a
                  rate of 50,000 shares per year on the  anniversary of the date
                  of this Agreement and shall vest immediately in the event of a
                  Change in Control as defined in Section 10.04, if Executive is
                  employed by the Company on such dates; and

         (b)      Up to 200,000  shares,  the option for which shall vest on the
                  tenth  anniversary  of this  Agreement  or  earlier  upon  the
                  occurrence of the following events:

                  (i)      50,000 shares immediately upon the end of the first 
                           quarter in which the Company experiences an operating
                           profit;

                  (ii)     50,000 shares immediately upon the end of the second
                           of successive quarters in which the Company 
                           experiences an operating profit;

                  (iii)    50,000 shares  immediately  upon the end of the first
                           fiscal  year in  which  the  Company  experiences  an
                           operating  profit after the  occurrence  of the first
                           two vesting events; and

                  (iv)     50,000 shares  immediately upon the end of the second
                           of  successive  fiscal  years  in which  the  Company
                           experiences an operating profit.

The option shall qualify as an incentive stock option under the Internal Revenue
Code,  shall be evidenced by a written stock option  agreement to be prepared by
the Company and shall be issued pursuant to and in accordance with the terms and
conditions of the Company's Amended and Restated 1994 Stock Option Plan.

                  4.06  Additional  Stock  Options.  In  addition to the options
granted pursuant to Section 4.05,  Executive shall be eligible to participate in
the Company's stock option plans, in accordance with the terms and conditions of
those plans.  It is the intent of the Company,  solely at the  discretion of the
Board of Directors,  to consider additional grants of stock options to Executive
from time to time, based on the Executive's performance,  the performance of the
Company and the Company's capital needs.

     5. Indemnification. The Company will indemnify the Executive (and his legal
representative or other  successors) to the fullest extent permitted  (including
payment of expenses in advance of final  disposition  of the  proceeding) by the
laws of the State of  Minnesota,  as in effect at the time of the subject act or
omission,  or the  Articles  of  Incorporation  and By-Laws of the Company as in

<PAGE>

effect  at such  time or on the date of this  Agreement,  whichever  affords  or
afforded  greater  protection  to the  Executive;  and the  Executive  shall  be
entitled to the  protection of any  insurance  policies the Company may elect to
maintain  generally for the benefit of its  directors and officers,  against all
costs, charges and expenses whatsoever incurred or sustained by him or his legal
representatives  in connection  with any action,  suit or proceeding to which he
(or his legal  representative or other successors) may be made a party by reason
of his being or having  been a  director,  officer or employee of the Company or
any of its  subsidiaries or his serving or having served any other enterprise as
a director, officer or employee at the request of the Company.

     6.  Confidential  Information.  Except  as  permitted  or  directed  by the
Company's  Board of Directors,  during the term of this Agreement or at any time
thereafter, Executive shall not divulge, furnish or make accessible to anyone or
use in any way  (other  than  in the  ordinary  course  of the  business  of the
Company) any  confidential  or secret  knowledge or  information  of the Company
which Executive has acquired or become acquainted with or will acquire or become
acquainted  with prior to the termination of the period of his employment by the
Company,  whether  developed  by Executive  or by others,  concerning  any trade
secrets, confidential or secret designs, processes,  formulae, plans, devices or
material  (whether or not patented or patentable)  directly or indirectly useful
in any aspect of the business of the Company,  any customer or supplier lists of
the Company,  any  confidential  or secret  development  or research work of the
Company, or any other confidential information or secret aspects of the business
of the Company.  Executive  acknowledges that the  above-described  knowledge or
information  constitutes  a  unique  and  valuable  asset  of  the  Company  and
represents a substantial investment of time and expense by the Company, and that
any disclosure or other use of such knowledge or information  other than for the
sole benefit of the Company would be wrongful and would cause  irreparable  harm
to the Company. The foregoing obligations of confidentiality, however, shall not
apply to any knowledge or information  which (i) is or becomes  available to the
public other than as a result of disclosure by Executive,  (ii) was available to
Executive on a nonconfidential basis prior to the disclosure to Executive by the
Company or (iii) becomes available to Executive on a nonconfidential  basis from
a source other than the Company or its representatives.

     7. Ventures. If, during the term of this Agreement, Executive is engaged in
or  associated  with the planning or  implementing  of any  project,  program or
venture  involving the Company and a third party or parties,  all rights in such
project,  program or venture  shall  belong to the  Company.  Except as formally
approved by the Company's Board of Directors, Executive shall not be entitled to
any interest in such project, program or venture or to any commission,  finder's
fee or other  compensation  in connection  therewith other than the salary to be
paid to Executive as provided in this Agreement.

     8. Noncompetition Covenant.

                  8.01 Agreement Not to Compete.  Executive agrees that,  during
the period of his  employment  by the  Company  and for a period of one (1) year
after the  termination of such employment  (whether such  termination is with or
without  "cause," or whether such  termination is occasioned by Executive or the
Company), he shall not, directly or indirectly, within the United States:

<PAGE>

         a.       be employed by or provide advice or consulting services to, or
                  participate  in  (as  owner,  partner,  stockholder,   member,
                  venturer,  director,  governor,  or  the  like)  any  business
                  engaged  in the  invention,  design,  development,  marketing,
                  selling,  distributing  and/or  manufacturing  of  products or
                  services that compete with products or services  which are, at
                  the time of termination of this Agreement, (i) provided by the
                  Company  to  its  customers,  (ii)  under  development  by the
                  Company,  or (iii) under active  negotiation by the Company to
                  purchase the rights for from another company;

         b.       solicit or recruit any individual employed by the Company for
                  the purpose of being employed by Executive or by any entity 
                  on whose behalf he is acting as an agent, representative or
                  employee; or

         c.       influence or attempt to influence customers, suppliers, or 
                  vendors of the Company or parties with which the Company does
                  business, to divert their business away from the Company.

                  8.02     Geographic Extent of Covenant.  The obligations of 
Executive under Section 8.01 shall apply to each and every state of the United
 States of America.

                  8.03  Limitation  on Covenant.  Ownership by  Executive,  as a
passive investment,  of less than five percent (5%) of the outstanding shares of
capital stock of any  corporation  listed on a national  securities  exchange or
publicly traded in the over-the-counter  market shall not constitute a breach of
this Section 8.

                  8.04  Indirect  Competition.  Executive  further  agrees that,
during the term of this Agreement,  he will not, directly or indirectly,  assist
or  encourage  any other person in carrying  out,  directly or  indirectly,  any
activity that would be  prohibited by the above  provisions of this Section 8 if
such activity were carried out by Executive,  either directly or indirectly; and
in particular Executive agrees that he will not, directly or indirectly,  induce
any  employee of the  Company to carry out,  directly  or  indirectly,  any such
activity.

     9. Patent and Related Matters.

                  9.01  Disclosure  and  Assignment.   Executive  will  promptly
disclose  in writing to the Company  complete  information  concerning  each and
every invention,  discovery,  improvement,  device, design, apparatus, practice,
process,  method, service,  program or product, whether patentable or not, made,
developed,  perfected,  devised,  conceived  or first  reduced  to  practice  by
Executive,  either solely or in  collaboration  with others,  during the term of
this  Agreement,  whether or not during regular  working hours,  relating either
directly or indirectly to the business, products, practices,  services, programs

<PAGE>

or  techniques  of the  Company  (hereinafter  referred  to as  "Developments").
Executive,  to the  extent  that  he  has  the  legal  right  to do  so,  hereby
acknowledges  that  any and all of said  Developments  are the  property  of the
Company  and hereby  assigns  and agrees to assign to the Company any and all of
Executive's   right,  title  and  interest  in  and  to  any  and  all  of  such
Developments.

                  9.02  Limitation on Section 9.01.  The provisions of Section
9.01 shall not apply to any Development meeting the following conditions:

                  (a)      such Development was developed entirely on 
                           Executive's own time, and

                  (b)      such Development was made without the use of any 
                           Company equipment, supplies, facility or trade secret
                           information; and

                  (c)      such Development does not relate (i) directly to the
                           business of the Company, or (ii) to the Company's 
                           actual or demonstrably anticipated research or 
                           development, and

                  (d)      such Development does not result from any work 
                           performed by Executive for the Company.

                  9.03 Assistance of Executive. Upon request and without further
compensation  therefor,  but at no expense to Executive,  and whether during the
term of this  Agreement  or  thereafter,  Executive  will  do all  lawful  acts,
including,  but not limited to, the execution of papers and lawful oaths and the
giving of  testimony,  that in the opinion of the Company,  its  successors  and
assigns,  may be necessary or desirable  in  obtaining,  sustaining,  reissuing,
extending and enforcing  United  States and foreign  patents,  including but not
limited  to,  design  patents,  on any  and all of  such  Developments,  and for
perfecting,  affirming and recording the Company's  complete ownership and title
thereto,  and to cooperate  otherwise in all  proceedings  and matters  relating
thereto.

                  9.04  Records.  Executive  will keep  complete,  accurate  and
authentic  accounts,  notes, data and records of all Developments,  except those
detailed in Section 9.02 above, in the manner and form requested by the Company.
Such  accounts,  notes,  data and records  shall be the property of the Company,
and, upon its request,  Executive will promptly  surrender same to it or, if not
previously  surrendered upon its request or otherwise,  Executive will surrender
the same,  and all copies  thereof,  to the Company upon the  conclusion  of his
employment.

                  9.05  Obligations,  Restrictions  and  Limitations.  Executive
understands  that the Company may enter into  agreements  or  arrangements  with
agencies of the United States Government, and that the Company may be subject to
laws and regulations which impose  obligations,  restrictions and limitations on
it with respect to  inventions  and patents which may be acquired by it or which
may be  conceived  or  developed  by  employees,  consultants  or  other  agents
rendering  services to it.  Executive  agrees that he shall be bound by all such
obligations,  restrictions  and  limitations  applicable  to any such  invention
conceived or developed by him during the term of this  Agreement  and shall take
any and all further action which may be required to discharge  such  obligations
and to comply with such restrictions and limitations.

<PAGE>

     10. Termination.

                  10.01 Grounds for Termination.  This Agreement shall terminate
prior to the  expiration  of the  initial  term set  forth in  Section  2 or any
extension  thereof in the event that at any time during such initial term or any
extension thereof:

                  (a)      Executive dies, or

                  (b)      Executive becomes disabled (as defined below), or

                  (c)      The Board of Directors of the Company elects to 
                           terminate this Agreement for "cause" and notifies 
                           Executive in writing of such election, or

                  (d)      The Board of Directors of the Company elects to 
                           terminate this Agreement without "cause" and notifies
                           Executive in writing of such election, or

                  (e)      Executive elects to terminate this Agreement and 
                           notifies the Company in writing of such election; or

                  (f)      Executive elects to terminate this Agreement:  (i) as
                           a result of a material  breach by the  Company of the
                           terms  of  this  Agreement  provided  the  Executive,
                           within thirty (30) days of such breach, gives written
                           notice to the Company describing in reasonable detail
                           such  breach and the  Company has failed to cure such
                           breach  within  thirty (30) days of such  notice,  or
                           (ii) at any time after 30 days following a "Change in
                           Control" as defined in Section 10.04.

     If this  Agreement is terminated  pursuant to subsection (a) or (b) of this
Section  10.01,  such  termination  shall  be  effective  immediately.  If  this
Agreement is  terminated  pursuant to  subsection  (c),  (d), (e) or (f) of this
Section  10.01,  such  termination  shall be  effective  thirty  (30) days after
delivery of the notice of termination.

                  10.02    "Cause" Defined.

                  (a)      Executive has breached the provision of Section 6, 8
                           or 9 of this Agreement in any material respect, or

                  (b)      Executive   has  engaged  in  willful  and   material
                           misconduct,  or the willful and  material  failure to
                           perform  Executive's duties as an officer or employee
                           of the Company  (including as a result of Executive's
                           use of  narcotics,  liquor or  illicit  drug) and has
                           failed to "cure" such default within thirty (30) days
                           after  receipt of written  notice of default from the
                           Company, or

<PAGE>

                  (c)      Executive has committed fraud, misappropriation or 
                           embezzlement in connection with the Company's 
                           business, or

                  (d)      Executive has been convicted or has pleaded nolo 
                           contendere to felony criminal conduct.

                  In  the  event  that  the   Company   terminates   Executive's
employment for "cause" pursuant to subsection  10.01(c) and Executive objects in
writing to the  Board's  determination  that there was proper  "cause"  for such
termination  within  twenty  (20)  days  after  Executive  is  notified  of such
termination,  the matter shall be resolved by arbitration in accordance with the
provisions  of  Section  11.01.  If  Executive  fails  to  object  to  any  such
determination of "cause" in writing within such twenty (20) day period, he shall
be deemed to have  waived  his  right to object to that  determination.  If such
arbitration  determines that there was not proper "cause" for termination,  such
termination shall be deemed to be a termination  pursuant to subsection 10.01(d)
and Executive's sole remedy shall be to receive the wage  continuation  benefits
contemplated by Section 10.07.

                  10.03  "Disability"   Defined.  As  used  in  this  Agreement,
Executive shall be deemed "disabled" if Executive suffers or incurs any disease,
injury or other physical or mental  impairment or disorder  which  constitutes a
long-term  disability  under the disability  income  insurance policy then being
provided by the Company for  Executive,  or if no such policy is in force,  by a
qualified  physician  selected by the Company and approved by the Executive or a
member of his immediate family.

                  10.04 "Change in Control" Defined.  As used in this Agreement,
"Change in Control" shall mean a change in control which would be required to be
reported in response to item 6(e) on Schedule 14A of Regulation 14A  promulgated
under the  Securities  Exchange Act of 1934,  as amended (the  "Exchange  Act"),
whether  or not the  Company  is then  subject  to such  reporting  requirement,
including, without limitation, if:

         (a)      any person (as such term is used in Sections 13(d) and 14(d) 
                  of the Exchange Act, including any affiliate or associate as 
                  defined in Rule 12(b)-2 under the Exchange Act of such person,
                  other than the Company, any trustee or other fiduciary holding
                  securities under an employee benefit plan of the Company, or
                  any corporation owned, directly or indirectly, by the 
                  stockholders of the Company in substantially the same 
                  proportions as their ownership of stock of the Company)
                  becomes a "beneficial owner" (as defined in Rule 13d-3 under 
                  the Exchange Act), directly or indirectly, of securities of 
                  the Company representing 50% or more of the combined voting 
                  power of the Company's then outstanding securities; or

         (b)      less than a majority of the Board of Directors is comprised 
                  of the individuals described below; or

         (c)      the stockholders of the Company approve a definitive agreement
                  to merge  or  consolidate  the  Company  with or into  another

<PAGE>

                  corporation  or other  enterprise  in  which  the  holders  of
                  outstanding stock of the Company entitled to vote in elections
                  of directors  immediately  before such merger or consolidation
                  hold less than 80% of the voting power of the survivor of such
                  merger or  consolidation  or its parent,  or approve a plan of
                  liquidation; or

         (d)      at least 80% of the Company's  assets are sold and transferred
                  to  another  corporation  or  other  enterprise  that is not a
                  subsidiary,  direct or  indirect,  or other  affiliate  of the
                  Company.

"Board of Directors"  shall, for purposes of Section 10.04, mean individuals who
on the date hereof  constituted  the Board of the Company,  and any new director
who  subsequently  was elected or  nominated  for  election by a majority of the
individuals who on the date hereof  constituted the Board of Directors and those
individuals, if any, who were previously elected or nominated as provided for in
this paragraph.

                  10.05 Effect of Termination.  Notwithstanding  any termination
of this Agreement,  Executive,  in consideration of his employment  hereunder to
the date of such  termination,  shall  remain  bound by the  provisions  of this
Agreement which specifically  relate to periods,  activities or obligations upon
or subsequent to the termination of Executive's employment.

                  10.06 Surrender of Records and Property.  Upon  termination of
his employment with the Company, Executive shall deliver promptly to the Company
all records, manuals, books, blank forms, documents,  letters, memoranda, notes,
notebooks,  reports,  data, tables,  calculations or copies thereof, in whatever
form maintained,  including but not limited to electronic  media,  which are the
property of the Company or which  relate in any way to the  business,  products,
services,  practices or techniques of the Company, and all other property, trade
secrets and confidential information of the Company,  including, but not limited
to,  all  documents  which in whole or in part  contain  any  trade  secrets  or
confidential  information of the Company, which in any of these cases are in his
possession  or under his  control.  This  provision  does not apply to  records,
documents, etc., covering solely Developments described in Section 9.02 above.

                  10.07 Wage  Continuation.  If  Executive's  employment  by the
Company is terminated by the Company pursuant to subsections 10.01(a),  10.01(b)
or 10.01(d) or by the  Executive  pursuant to subsection  10.01(f),  the Company
shall  continue to pay to  Executive  or his estate his then current base salary
(less any payments  received by Executive from any disability  income  insurance
policy  provided to him by the  Company) and shall  continue to provide  health,
life and disability  insurance  benefits for Executive to the extent required by
law (except when  Executive's  employment is  terminated  pursuant to subsection
10.01(a))  through the earlier of (a) the date that Executive has obtained other
full-time employment,  or (b) twelve (12) months from the date of termination of
employment.  If this Agreement is terminated  pursuant to subsection 10.01(c) or
10.01(e) or pursuant to Section 2, Executive's right to base salary and benefits
shall immediately  terminate,  except as may otherwise be required by applicable
law.

<PAGE>

     11. Settlement of Disputes.

                  11.01  Arbitration.  Except as provided in Section 11.02,  any
claims or disputes of any nature between the Company and Executive  arising from
or related to the performance, breach, termination,  expiration, application, or
meaning of this Agreement or any matter  relating to Executive's  employment and
the termination of that employment by the Company shall be resolved  exclusively
by  arbitration  to be held in  Minneapolis,  Minnesota in  accordance  with the
applicable  rules then obtaining of the American  Arbitration  Association.  The
parties  shall select a mutually  acceptable  single  arbitrator  to resolve the
dispute  or if they fail or are  unable to do so,  each side  shall  within  the
following  ten (10)  business  days  select a single  arbitrator  and the two so
selected shall select a third arbitrator  within the following ten (10) business
days.  The fees of the  arbitrator(s)  and other costs incurred by Executive and
the Company in connection with such arbitration,  including without  limitation,
the  reasonable  attorneys fees of the  prevailing  party,  shall be paid by the
party who is unsuccessful in such arbitration.

                  The decision of the  arbitrator(s)  shall be final and binding
upon both parties.  Judgment of the award rendered by the  arbitrator(s)  may be
entered in any court having jurisdiction  thereof. In the event of submission of
any dispute to  arbitration,  each party shall,  not later than thirty (30) days
prior  to the  date set for  hearing,  provide  to the  other  party  and to the
arbitrator(s) a copy of all exhibits upon which the party intends to rely at the
hearing and a list of all persons each party intends to call at the hearing.

                  11.02  Resolution  of  Certain  Claims  -  Injunctive  Relief.
Section  11.01 shall have no  application  to claims by the Company  asserting a
violation of Section 6, 8, 9 or 10.06 or seeking to enforce,  by  injunction  or
otherwise,  the terms of Section 6, 8, 9 or 10.06. Such claims may be maintained
by the  Company in a lawsuit  subject to the terms of Section  11.03.  Executive
agrees  that,  in addition to, but not to the  exclusion of any other  available
remedy,  the Company shall have the right to enforce the  provisions of Sections
6,  8, 9 and  10.06  by  applying  for and  obtaining  temporary  and  permanent
restraining orders or injunctions from a court of competent jurisdiction without
the  necessity of filing a bond  therefor,  and the Company shall be entitled to
recover from the Executive its reasonable attorneys' fees and costs in enforcing
the provisions of Section 6, 8, 9 or 10.06.

                  11.03 Venue.  Any action at law,  suit in equity,  or judicial
proceeding  arising directly,  indirectly,  or otherwise in connection with, out
of,  related  to or from  this  Agreement  or any  provision  hereof,  shall  be
litigated  only in the  courts of the state of  Minnesota,  County of  Hennepin.
Executive  waives any right the  Executive  may have to  transfer  or change the
venue of any litigation brought against Executive by the Company.

                  11.04  Severability.  To the  extent  any  provision  of  this
Agreement  shall be invalid or  unenforceable,  it shall be  considered  deleted
herefrom and the  remainder of such  provision  and of this  Agreement  shall be
unaffected and shall continue in full force and effect.  In furtherance  and not
in limitation of the foregoing,  should the duration or geographical  extent of,
or business  activities covered by, any provision of this Agreement be in excess
of that which is valid and enforceable under applicable law, then such provision

<PAGE>

shall be construed to cover only that duration,  extent or activities  which may
validly and enforceably be covered.  Executive  acknowledges  the uncertainty of
the law in this respect and expressly  stipulates  that this  Agreement be given
the  construction  which renders its  provisions  valid and  enforceable  to the
maximum extent (not exceeding its express terms) possible under applicable law.


     12. Miscellaneous.

                  12.01  Governing Law.  This Agreement is made under and shall
be governed by and construed in accordance with the laws of the state of 
Minnesota.

                  12.02 Prior  Agreements.  This  Agreement  contains the entire
agreement of the parties  relating to the employment of Executive by the Company
and the ancillary  matters  discussed herein and supersedes all prior agreements
and  understandings  with respect to such matters,  and the parties  hereto have
made no agreements, representations or warranties relating to such employment or
ancillary matters which are not set forth herein.

                  12.03  Withholding  Taxes.  The Company may withhold  from any
benefits payable under this Agreement all federal, state, city or other taxes as
shall be required pursuant to any law or governmental regulation or ruling.

                  12.04  Amendments.   No  amendment  or  modification  of  this
Agreement  shall be deemed  effective  unless  made in writing and signed by the
both Executive and the Company.

                  12.05 No Waiver.  No term or condition of this Agreement shall
be deemed to have been  waived,  nor shall there be any  estoppel to enforce any
provisions  of this  Agreement,  except by a statement in writing  signed by the
party against whom enforcement of the waiver or estoppel is sought.  Any written
waiver shall not be deemed a continuing waiver unless specifically stated, shall
operate  only  as to the  specific  term  or  condition  waived  and  shall  not
constitute  a waiver of such term or  condition  for the future or as to any act
other than that specifically waived.

                  12.06 Assignment.  This Agreement shall not be assignable,  in
whole or in part,  by either  party  without  the  written  consent of the other
party.

                  12.07  Counterparts.  This  Agreement  may  be  simultaneously
executed  in any number of  counterparts,  and such  counterparts  executed  and
delivered,  each  as  an  original,  shall  constitute  but  one  and  the  same
instrument.

                  12.08  Captions  and  Headings.  The  captions  and  paragraph
headings used in this Agreement are for convenience of reference only, and shall
not affect the  construction or  interpretation  of this Agreement or any of the
provisions hereof.

<PAGE>

         IN WITNESS  WHEREOF,  Executive  and the  Company  have  executed  this
Agreement as of the date set forth in the first paragraph.


                                           ONELINK COMMUNICATIONS, INC.


                                           By
                                               Ronald Eibensteiner,
                                               Chairman of the Board



                                            Paul Lidsky



  

                          ONELINK COMMUNICATIONS, INC.
                             1994 STOCK OPTION PLAN
                          NOTICE OF STOCK OPTION GRANT



Optionee's Name and Address:

                  Paul Lidsky
                  18715 24th Ave
                  Plymouth, MN 55447


     You have been  granted  an  option  to  purchase  Common  Stock of  OneLink
Communications, Inc. (the "Company") as follows:


        Grant Number:                      1026
        Date of Grant:                     September 2, 1997
        Option Price Per Share:            $1.00
        Total Number of Shares Granted:    400,000
        Total Price of Shares Granted:     $400,000
        Type of Option:                    Qualified
        Incentive Stock Option:            to the extent allowed by IRCss.422(d)
        Term/Expiration Date:              Ten (10) years/September 2, 2007

     Vesting Schedule:  This Option shall vest and may be exercisable,  in whole
or in part, in accordance with the following schedule:

                1.) 200,000  shares will vest at rate of 50,000  shares per year
                according to the following  schedule and shall vest  immediately
                in the event of a Change in Control as defined in Section  10.04
                of Optionee's Employment agreement,  if Executive is employed by
                the Company on such dates:

                           50,000 shares    September 2, 1998,   
                           50,000 shares    September 2, 1999,  
                           50,000 shares    September 2, 2000,
                           50,000 shares    September 2, 2001, and

                2.)  200,000  shall vest and may be  exercisable,  in whole or 
                in part no later than  September  2, 2007 or earlier upon the 
                occurrence of the following events:

                           50,000 shares    Effective  at  the  end of the first
                                            quarter  in  which  the  Company
                                            experiences an operating profit,
                           50,000 shares    Effective  at the end of the second
                                            of successive  quarters  in which
                                            the Company experiences an operating
                                            profit,
                           50,000 shares    Effective  at the end of the
                                            first   fiscal  year  in  which  the
                                            Company   experiences  an  operating
                                            profit.
                           50,000 shares    Effective  at the end of the
                                            second of successive  fiscal year in
                                            which  the  Company  experiences  an
                                            operating profit.

     Termination Period:

     If Optionee  ceases to be an  employee of the Company for any reason,  then
options  which are not vested  will  automatically  expire.  Options  which have
vested  but have not been  exercised  will  also  automatically  expire,  unless
Optionee exercises such options within (1) ninety (90) days after his employment
terminates.  In no  event  will  the  options  be  exercisable  later  than  the
Expiration Date.


<PAGE>

     By your signature and the signature of the Company's  representative below,
you and the Company  agree that this option is granted under and governed by the
terms  and  conditions  of the  1994  Stock  Option  Plan and the  Stock  Option
Agreement, all of which are attached and made a part of this document.


     OPTIONEE                    OneLink Communications, Inc.


By:                              By:
      Paul Lidsky                  Ronald E. Eibensteiner, Chairman of the Board



<PAGE>


                             1994 STOCK OPTION PLAN
                             STOCK OPTION AGREEMENT


     1. Grant of Option. OneLink  Communications,  Inc., a Minnesota corporation
(the "Company"), hereby grants to the Optionee named in the Notice of Grant (the
"Optionee"),  an option (the  "Option")  to  purchase up to the total  number of
shares of Common Stock (the  "Shares") set forth in the Notice of Grant,  at the
option  price per share set forth in the  Notice of Grant (the  "Option  Price")
subject to the terms,  definitions  and  provisions of the Company's  1994 Stock
Option Plan (the "Plan") adopted by the Company, which is incorporated herein by
reference.  Unless otherwise defined in this Agreement, the terms defined in the
Plan shall have the same defined meanings in this Option.

     If designated an Incentive Stock Option, this Option is intended to qualify
as an Incentive Stock Plan as defined in Section 422 of the Code.

     2. Exercise of Option. This Option shall be exercisable during its terms in
accordance with the Vesting Schedule set out in the Notice of Grant and with the
provisions of Section 9 of the Plan as follows:

                  (i)      Right to Exercise.

                           (a)      This Option may not be exercised for a 
fraction of a share.

                           (b)      In  the  event of Optionee's  death,  
disability  or  other  termination  of employment,  the  exercisability of the
Option is governed by Sections 6 below and Section 9 of the Plan,  subject
to the limitation contained in subsection 2(i)(c).

                           (c)      In no event may this Option be exercised  
after the Expiration Date of the term of this Option as set forth in the 
Notice of Grant.

                  (ii) Method of Exercise.  This Option shall be  exercisable by
written  notice  (in the form  attached  as  Exhibit  A) which  shall  state the
election  to exercise  the Option,  the number of Shares in respect of which the
Option is being exercised,  and such other  representations and agreements as to
the  holder's  investment  intent with respect to such shares of Common Stock as
may be required by the Company  pursuant  to the  provisions  of the Plan.  Such
written  notice shall be signed by the Optionee and shall be delivered in person
or by certified  mail to the Secretary of the Company.  The written notice shall
be accompanied by payment of the Option Price.

     No Shares will be issued  pursuant to the exercise of an Option unless such
issuance and such exercise shall comply with all relevant  provisions of law and
the requirements of any stock exchange upon which the Shares may then be listed.
Assuming such compliance, for income tax purposes the Shares shall be considered
transferred  to the Optionee on the date on which the Option is  exercised  with
respect to such Shares.

     3.  Method of Payment.  Payment of the Option  Price shall be by any of the
following, or a combination thereof, at the election of the Optionee:

         i.       cash; or

         ii.      check.

     4.  Restrictions  on  Exercise.  This  Option may not be  exercised  if the
issuance  of such  Shares  upon  such  exercise  or the  method  of  payment  of
consideration  for such shares would  constitute  a violation of any  applicable
federal or state securities or other law or regulation, including any rule under
Part  207 of Title 12 of the Code of  Federal  Regulations  ("Regulation  G") as
promulgated by the Federal Reserve Board. As a condition to the exercise of this
Option, the Company may require Optionee to make any representation and warranty
to the Company as may be required by any applicable law or regulation.

<PAGE>

     5. Termination of  Relationship.  In the event of termination of Optionee's
consulting  relationship or Continuous  Status as an Employee,  Optionee may, to
the  extent  otherwise  so  entitled  at  the  date  of  such  termination  (the
"Termination Date"),  exercise this Option during the Termination Period set out
in the Notice of Grant. To the extent that Optionee was not entitled to exercise
this Option at the date of such  termination,  or if Optionee  does not exercise
this Option within the time specified herein, the Option shall terminate.

     6. Non-Transferability of Option. This Option may not be transferred in any
manner  otherwise than by will or by the laws of descent or distribution and may
be  exercised  during the  lifetime of Optionee  only by him.  The terms of this
Option shall be binding upon the executors,  administrators,  heirs,  successors
and assigns of the Optionee.

     7. Term of Option.  This Option may be  exercised  only within the term set
out in the  Notice  of  Grant,  and may be  exercised  during  such term only in
accordance  with the Plan and the terms of this Option.  The limitations set out
in Section 7 of the Plan regarding Options designated as Incentive Stock Options
and Options granted to more than ten percent (10%)  shareholders  shall apply to
this Option.

     8. Tax Consequences.  The exercise of this Option,  and the subsequent sale
or disposition of Shares thus acquired,  shall have income tax  consequences for
the Optionee,  and it is Optionee's  responsibility to determine any such income
tax liability.

                                 OneLink Communications, Inc.,
                                 a Minnesota corporation


                                 By:
                                   Ronald E. Eibensteiner, Chairman of the Board



<PAGE>



OPTIONEE  ACKNOWLEDGES  AND AGREES  THAT THE  VESTING OF SHARES  PURSUANT TO THE
OPTION HEREOF IS EARNED ONLY BY CONTINUING CONSULTANCY OR EMPLOYMENT AT THE WILL
OF THE COMPANY (NOT THROUGH THE ACT OF BEING HIRED, BEING GRANTED THIS OPTION OR
ACQUIRING  SHARES  HEREUNDER).  OPTIONEE  FURTHER  ACKNOWLEDGES  AND AGREES THAT
NOTHING IN THIS  AGREEMENT,  NOR IN THE  COMPANY'S  STOCK  OPTION  PLAN WHICH IS
INCORPORATED  HEREIN BY  REFERENCE,  SHALL  CONFER UPON  OPTIONEE ANY RIGHT WITH
RESPECT TO CONTINUATION  OF EMPLOYMENT OR CONSULTANCY BY THE COMPANY,  NOR SHALL
IT INTERFERE IN ANY WAY WITH HIS RIGHT OR THE  COMPANY'S  RIGHT TO TERMINATE HIS
EMPLOYMENT OR CONSULTANCY AT ANY TIME, WITH OR WITHOUT CAUSE.

     Optionee  acknowledges receipt of a copy of the Plan and represents that he
is familiar  with the terms and  provisions  thereof,  and hereby  accepts  this
Option subject to all of the terms and provisions thereof. Optionee has reviewed
the Plan and this Option in their entirety, has had an opportunity to obtain the
advice of counsel  prior to  executing  this  Option and fully  understands  all
provisions  of  the  Option.  Optionee  hereby  agrees  to  accept  as  binding,
conclusive and final all decisions or  interpretations of the Administrator upon
any questions arising under the Plan or this Option.

Dated:                                       OPTIONEE


                                             By:
                                                Paul Lidsky


<PAGE>


                                CONSENT OF SPOUSE

     The  undersigned  spouse of Optionee has read and hereby approves the terms
and conditions of the Plan and this Option  Agreement.  In  consideration of the
Company's  granting his or her spouse the right to purchase  Shares as set forth
in the Plan and this  Option  Agreement,  the  undersigned  hereby  agrees to be
irrevocably  bound by the  terms  and  conditions  of the  Plan and this  Option
Agreement  and further  agrees that any  community  property  interest  shall be
similarly bound.  The undersigned  hereby appoints the  undersigned's  spouse as
attorney-in-fact  for the undersigned  with respect to any amendment or exercise
of rights under the Plan or this Option Agreement.

Dated:                                       SPOUSE OF OPTIONEE

                                             By:
                                                Amy Lidsky



<PAGE>


                                    EXHIBIT A
                             1994 STOCK OPTION PLAN
                                 EXERCISE NOTICE

OneLink Communications, Inc.
10340 Viking Drive, Suite 150
Eden Prairie, MN 55344

Attention: Chief Financial Officer

     1.  Exercise of Option.  Effective  as of today,  , 199_,  the  undersigned
("Optionee")  hereby elects to exercise  Optionee's option to purchase shares of
the Common  Stock (the  "Shares") of OneLink,  Inc.  (the  "Company")  under and
pursuant to the  Company's  1994 Stock Option Plan,  as amended (the "Plan") and
the Incentive Stock Option Agreement dated (the "Option Agreement").

     2.  Representations  of Optionee.  Optionee  acknowledges that Optionee has
received,  read and understood  the Plan and the Option  Agreement and agrees to
abide by and be bound by their terms and  conditions.  Optionee  represents that
Optionee is purchasing  the Shares for Optionee's own account for investment and
not with a view to, or for sale in  connection  with, a  distribution  of any of
such Shares.

     3.  Rights as  Shareholder.  Until the stock  certificate  evidencing  such
Shares is issued  (as  evidenced  by the  appropriate  entry on the books of the
Company or of a duly authorized transfer agent of the Company), no right to vote
or receive  dividends  or any other  rights as a  shareholder  shall  exist with
respect to the optioned Stock,  notwithstanding  the exercise of the Option. The
Company  shall  issue (or cause to be issued)  such stock  certificate  promptly
after the Option is  exercised.  No  adjustment  will be made for a dividend  or
other right for which the record date is prior to the date the stock certificate
is issued, except as provided in Section 12 of the Plan.

     Optionee  shall enjoy rights as a  shareholder  until such time as Optionee
disposes of the Shares or the Company.  Upon such exercise,  Optionee shall have
no  further  rights as a holder of the Shares so  purchased  except the right to
receive payment for the Shares so purchased in accordance with the provisions of
this Agreement, and Optionee shall forthwith cause the certificate(s) evidencing
the Shares so  purchased  to be  surrendered  to the  Company  for  transfer  or
cancellation.

     4. Tax Consultation.  Optionee understands that Optionee may suffer adverse
tax  consequences  as a result of  Optionee's  purchase  or  disposition  of the
Shares. Optionee represents that Optionee has consulted with any tax consultants
Optionee deems  advisable in connection  with the purchase or disposition of the
Shares and that Optionee is not relying on the Company for any tax advice.

     5. Restrictive Legends and Stop Transfer Orders.

                  (a) Legends.  Optionee understands and agrees that the Company
         shall  cause the  legends  set  forth  below or  legends  substantially
         equivalent  thereto,  to be placed upon any  certificate(s)  evidencing
         ownership  of the Shares  together  with any other  legends that may be
         required by state or federal securities laws:

                  "THE SECURITIES  REPRESENTED BY THIS CERTIFICATE HAVE NOT BEEN
         REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, (THE "ACT") OR
         THE SECURITIES LAWS OF CERTAIN STATES AND ARE BEING OFFERED AND SOLD IN
         RELIANCE ON EXEMPTIONS  FROM THE  REGISTRATION  REQUIREMENTS OF THE ACT
         AND  SUCH  LAWS.  THE  SECURITIES  ARE  SUBJECT  TO   RESTRICTIONS   ON
         TRANSFERABILITY  AND RESALE AND MAY NOT BE TRANSFERRED OR RESOLD EXCEPT
         PURSUANT TO EFFECTIVE  REGISTRATION  STATEMENTS  UNDER SAID LAWS UNLESS
         THE CORPORATION  HAS RECEIVED AN OPINION OF COUNSEL  SATISFACTORY TO IT
         THAT SUCH TRANSFER OR DISPOSITION DOES NOT REQUIRE  REGISTRATION  UNDER
         SAID LAWS AND, FOR ANY SALES UNDER RULE 144 OF THE ACT,  SUCH  EVIDENCE
         AS IT SHALL REQUEST FOR COMPLIANCE WITH THAT RULE."


<PAGE>

                  (b) Stop Transfer  Notices.  Optionee agrees that, in order to
         ensure compliance with the restrictions referred to herein, the Company
         may issue  appropriate  "stop  transfer"  instructions  to its transfer
         agents if any, and that, if the Company  transfers its own  securities,
         it may  make  appropriate  notations  to the  same  effect  in its  own
         records.

                  (c) Refusal to Transfer. The Company shall not be required (i)
         to transfer  on its books any Shares  that have been sold or  otherwise
         transferred  in violation of any of the provisions of this Agreement or
         (ii) to treat as owner of such Shares or to accord the right to vote or
         pay dividends to any purchaser or other  transferee to whom such Shares
         shall have been so transferred.

     6. Market Standoff  Agreement.  Optionee hereby agrees that if so requested
by the Company or any  representative of the underwriters in connection with any
registration  of the offering of any  securities  of the Company  under the 1933
Act,  Optionee  shall  not  sell or  otherwise  transfer  any  Shares  or  other
securities of the Company during the 180-day period following the effective date
of a registration  statement of the Company filed under the 1933 Act;  provided,
however,  that such  restriction  shall only apply to the first two registration
statements of the Company to become  effective  under the 1933 Act which include
securities to be sold on behalf of the Company to the public in an  underwritten
public  offering  under the 1933  Act.  The  Company  may  impose  stop-transfer
instructions  with respect to securities  subject to the foregoing  restrictions
until the end of such 180-day period.

     7.  Successors and Assigns.  The Company may assign any of its rights under
this Agreement to single or multiple  assignees,  and this Agreement shall inure
to the  benefit of the  successors  and assigns of the  Company.  Subject to the
restrictions on transfer herein set forth,  this Agreement shall be binding upon
Optionee  and  his or  her  heirs,  executors,  administrators,  successors  and
assigns.

     8.  Interpretation.  Any  dispute  regarding  the  interpretation  of  this
Agreement  shall be  submitted  by Optionee or by the Company  forthwith  to the
Company's Board of Directors or the committee thereof that administers the Plan,
which shall review such dispute at its next regular  meeting.  The resolution of
such a dispute  by the Board or  committee  shall be final  and  binding  on the
Company and on Optionee.

     9. Governing  Law:  Severability.  This Agreement  shall be governed by and
construed in accordance  with the laws of the State of Minnesota  excluding that
body of law  pertaining  to  conflicts  of law.  Should  any  provision  of this
Agreement be  determined by a court of law to be illegal or  unenforceable,  the
other   provisions  shall   nevertheless   remain  effective  and  shall  remain
enforceable.

     10. Delivery of Payment. Optionee herewith delivers to the Company the full
Option Price for the Shares.

     11. Entire  Agreements  The Plan and Notice of  Grant/Option  Agreement are
incorporated  herein by reference.  This  Agreement,  the Plan and the Notice of
Grant/Option  Agreement  constitute  the entire  agreement  of the  parties  and
supersede in their entirety all prior undertakings and agreements of the Company
and  Optionee  with  respect to the subject  matter  hereof,  and is governed by
Minnesota law except for that body of law pertaining to conflict of laws.


Submitted By:                    Accepted By:

OPTIONEE                         ONELINK COMMUNICATIONS, INC.

By:                              By:
   Paul Lidsky                     Ronald E. Eibensteiner, Chairman of the Board

Optionee Address:                Address:
Paul Lidsky                      ONELINK COMMUNICATIONS, INC.
18715 24th Ave                   10340 Viking Drive, Suite 150
Plymouth, MN 55447               Eden Prairie, MN 55344



<PAGE>

                          ONELINK COMMUNICATIONS, INC.

                             1994 STOCK OPTION PLAN
                          NOTICE OF STOCK OPTION GRANT



Optionee's Name and Address:

                  Paul Lidsky
                  18715 24th Ave
                  Plymouth, MN 55447


     You have been  granted  an  option  to  purchase  Common  Stock of  OneLink
Communications, Inc. (the "Company") as follows:


        Grant Number:                      1043
        Date of Grant:                     Novmeber 19, 1997
        Option Price Per Share:            $1.50
        Total Number of Shares Granted:    200,000
        Total Price of Shares Granted:     $300,000
        Type of Option:                    Qualified
        Incentive Stock Option:            to the extent allowed by IRCss.422(d)
        Term/Expiration Date:              Ten (10) years/September 2, 2007

         Vesting  Schedule:  This Option shall vest and may be  exercisable,  in
         whole or in part no later than  September  2, 2007 or earlier  upon the
         occurrence of the following events:

                                 50,000 shares when (1) the closing price of the
                                 Company's  common stock exceeds $2.00 per share
                                 for twenty (20)  consecutive  trading  days, if
                                 such  common  stock  is  then  reported  in the
                                 national  market  system or is  listed  upon an
                                 established  exchange or exchanges,  or (2) the
                                 average between the bid and asked prices quoted
                                 by a  recognized  specialist  in the  Company's
                                 common stock exceeds $2.00 per share for twenty
                                 (20)  consecutive  trading days, if such common
                                 stock is not  reported in the  national  market
                                 system or listed upon an exchange.

                                 50,000 shares when (1) the closing price of the
                                 Company's  common stock exceeds $2.50 per share
                                 for twenty (20)  consecutive  trading  days, if
                                 such  common  stock  is  then  reported  in the
                                 national  market  system or is  listed  upon an
                                 established  exchange or exchanges,  or (2) the
                                 average between the bid and asked prices quoted
                                 by a  recognized  specialist  in the  Company's
                                 common stock exceeds $2.50 per share for twenty
                                 (20)  consecutive  trading days, if such common
                                 stock is not  reported in the  national  market
                                 system or listed upon an exchange.

                                 50,000 shares when (1) the closing price of the
                                 Company's  common stock exceeds $3.00 per share
                                 for twenty (20)  consecutive  trading  days, if
                                 such  common  stock  is  then  reported  in the
                                 national  market  system or is  listed  upon an
                                 established  exchange or exchanges,  or (2) the
                                 average between the bid and asked prices quoted
                                 by a  recognized  specialist  in the  Company's
                                 common stock exceeds $3.00 per share for twenty
                                 (20)  consecutive  trading days, if such common
                                 stock is not  reported in the  national  market
                                 system or listed upon an exchange.

<PAGE>

                                 50,000 shares when (1) the closing price of the
                                 Company's  common stock exceeds $3.50 per share
                                 for twenty (20)  consecutive  trading  days, if
                                 such  common  stock  is  then  reported  in the
                                 national  market  system or is  listed  upon an
                                 established  exchange or exchanges,  or (2) the
                                 average between the bid and asked prices quoted
                                 by a  recognized  specialist  in the  Company's
                                 common stock exceeds $3.50 per share for twenty
                                 (20)  consecutive  trading days, if such common
                                 stock is not  reported in the  national  market
                                 system or listed upon an exchange.


     Termination Period:

     If Optionee  ceases to be an  employee of the Company for any reason,  then
options  which are not vested  will  automatically  expire.  Options  which have
vested  but have not been  exercised  will  also  automatically  expire,  unless
Optionee exercises such options within (1) ninety (90) days after his employment
terminates.  In no  event  will  the  options  be  exercisable  later  than  the
Expiration Date.

     By your signature and the signature of the Company's  representative below,
you and the Company  agree that this option is granted under and governed by the
terms  and  conditions  of the  1994  Stock  Option  Plan and the  Stock  Option
Agreement, all of which are attached and made a part of this document.


     OPTIONEE                    OneLink Communications, Inc.

By:                              By:
   Paul Lidsky                     Ronald E. Eibensteiner, Chairman of the Board



<PAGE>


                             1994 STOCK OPTION PLAN
                             STOCK OPTION AGREEMENT


     1. Grant of Option. OneLink  Communications,  Inc., a Minnesota corporation
(the "Company"), hereby grants to the Optionee named in the Notice of Grant (the
"Optionee"),  an option (the  "Option")  to  purchase up to the total  number of
shares of Common Stock (the  "Shares") set forth in the Notice of Grant,  at the
option  price per share set forth in the  Notice of Grant (the  "Option  Price")
subject to the terms,  definitions  and  provisions of the Company's  1994 Stock
Option Plan (the "Plan") adopted by the Company, which is incorporated herein by
reference.  Unless otherwise defined in this Agreement, the terms defined in the
Plan shall have the same defined meanings in this Option.

     If designated an Incentive Stock Option, this Option is intended to qualify
as an Incentive Stock Plan as defined in Section 422 of the Code.

     2. Exercise of Option. This Option shall be exercisable during its terms in
accordance with the Vesting Schedule set out in the Notice of Grant and with the
provisions of Section 9 of the Plan as follows:

                  (i)      Right to Exercise.

                           (a)      This Option may not be exercised for a 
fraction of a share.

                           (b)      In  the  event  of  Optionee's  death,   
disability  or  other  termination  of employment,  the  exercisability  of the
Option is governed by Sections 6 below and Section 9 of the Plan,  subject to 
the limitation contained in subsection 2(i)(c).

                           (c)      In no event may this Option be exercised
after the Expiration Date of the term of this Option as set forth in the Notice
of Grant.

                  (ii) Method of Exercise.  This Option shall be  exercisable by
written  notice  (in the form  attached  as  Exhibit  A) which  shall  state the
election  to exercise  the Option,  the number of Shares in respect of which the
Option is being exercised,  and such other  representations and agreements as to
the  holder's  investment  intent with respect to such shares of Common Stock as
may be required by the Company  pursuant  to the  provisions  of the Plan.  Such
written  notice shall be signed by the Optionee and shall be delivered in person
or by certified  mail to the Secretary of the Company.  The written notice shall
be accompanied by payment of the Option Price.

     No Shares will be issued  pursuant to the exercise of an Option unless such
issuance and such exercise shall comply with all relevant  provisions of law and
the requirements of any stock exchange upon which the Shares may then be listed.
Assuming such compliance, for income tax purposes the Shares shall be considered
transferred  to the Optionee on the date on which the Option is  exercised  with
respect to such Shares.

     3.  Method of Payment.  Payment of the Option  Price shall be by any of the
following, or a combination thereof, at the election of the Optionee:

         i.       cash; or

         ii.      check.

     4.  Restrictions  on  Exercise.  This  Option may not be  exercised  if the
issuance  of such  Shares  upon  such  exercise  or the  method  of  payment  of
consideration  for such shares would  constitute  a violation of any  applicable
federal or state securities or other law or regulation, including any rule under
Part  207 of Title 12 of the Code of  Federal  Regulations  ("Regulation  G") as
promulgated by the Federal Reserve Board. As a condition to the exercise of this
Option, the Company may require Optionee to make any representation and warranty
to the Company as may be required by any applicable law or regulation.


<PAGE>

     5. Termination of  Relationship.  In the event of termination of Optionee's
consulting  relationship or Continuous  Status as an Employee,  Optionee may, to
the  extent  otherwise  so  entitled  at  the  date  of  such  termination  (the
"Termination Date"),  exercise this Option during the Termination Period set out
in the Notice of Grant. To the extent that Optionee was not entitled to exercise
this Option at the date of such  termination,  or if Optionee  does not exercise
this Option within the time specified herein, the Option shall terminate.

     6. Non-Transferability of Option. This Option may not be transferred in any
manner  otherwise than by will or by the laws of descent or distribution and may
be  exercised  during the  lifetime of Optionee  only by him.  The terms of this
Option shall be binding upon the executors,  administrators,  heirs,  successors
and assigns of the Optionee.

     7. Term of Option.  This Option may be  exercised  only within the term set
out in the  Notice  of  Grant,  and may be  exercised  during  such term only in
accordance  with the Plan and the terms of this Option.  The limitations set out
in Section 7 of the Plan regarding Options designated as Incentive Stock Options
and Options granted to more than ten percent (10%)  shareholders  shall apply to
this Option.

     8. Tax Consequences.  The exercise of this Option,  and the subsequent sale
or disposition of Shares thus acquired,  shall have income tax  consequences for
the Optionee,  and it is Optionee's  responsibility to determine any such income
tax liability.

                                OneLink Communications, Inc.,
                                 a Minnesota corporation


                                 By:
                                   Ronald E. Eibensteiner, Chairman of the Board



<PAGE>



OPTIONEE  ACKNOWLEDGES  AND AGREES  THAT THE  VESTING OF SHARES  PURSUANT TO THE
OPTION HEREOF IS EARNED ONLY BY CONTINUING CONSULTANCY OR EMPLOYMENT AT THE WILL
OF THE COMPANY (NOT THROUGH THE ACT OF BEING HIRED, BEING GRANTED THIS OPTION OR
ACQUIRING  SHARES  HEREUNDER).  OPTIONEE  FURTHER  ACKNOWLEDGES  AND AGREES THAT
NOTHING IN THIS  AGREEMENT,  NOR IN THE  COMPANY'S  STOCK  OPTION  PLAN WHICH IS
INCORPORATED  HEREIN BY  REFERENCE,  SHALL  CONFER UPON  OPTIONEE ANY RIGHT WITH
RESPECT TO CONTINUATION  OF EMPLOYMENT OR CONSULTANCY BY THE COMPANY,  NOR SHALL
IT INTERFERE IN ANY WAY WITH HIS RIGHT OR THE  COMPANY'S  RIGHT TO TERMINATE HIS
EMPLOYMENT OR CONSULTANCY AT ANY TIME, WITH OR WITHOUT CAUSE.

     Optionee  acknowledges receipt of a copy of the Plan and represents that he
is familiar  with the terms and  provisions  thereof,  and hereby  accepts  this
Option subject to all of the terms and provisions thereof. Optionee has reviewed
the Plan and this Option in their entirety, has had an opportunity to obtain the
advice of counsel  prior to  executing  this  Option and fully  understands  all
provisions  of  the  Option.  Optionee  hereby  agrees  to  accept  as  binding,
conclusive and final all decisions or  interpretations of the Administrator upon
any questions arising under the Plan or this Option.

Dated:                                     OPTIONEE


                                           By:
                                               Paul Lidsky


<PAGE>


                                CONSENT OF SPOUSE

     The  undersigned  spouse of Optionee has read and hereby approves the terms
and conditions of the Plan and this Option  Agreement.  In  consideration of the
Company's  granting his or her spouse the right to purchase  Shares as set forth
in the Plan and this  Option  Agreement,  the  undersigned  hereby  agrees to be
irrevocably  bound by the  terms  and  conditions  of the  Plan and this  Option
Agreement  and further  agrees that any  community  property  interest  shall be
similarly bound.  The undersigned  hereby appoints the  undersigned's  spouse as
attorney-in-fact  for the undersigned  with respect to any amendment or exercise
of rights under the Plan or this Option Agreement.

Dated:                                      SPOUSE OF OPTIONEE

                                            By:
                                                Amy Lidsky



<PAGE>


                                    EXHIBIT A
                             1994 STOCK OPTION PLAN
                                 EXERCISE NOTICE

OneLink Communications, Inc.
10340 Viking Drive, Suite 150
Eden Prairie, MN 55344

Attention: Chief Financial Officer

     1.  Exercise of Option.  Effective  as of today,  , 199_,  the  undersigned
("Optionee")  hereby elects to exercise  Optionee's option to purchase shares of
the Common  Stock (the  "Shares") of OneLink,  Inc.  (the  "Company")  under and
pursuant to the  Company's  1994 Stock Option Plan,  as amended (the "Plan") and
the Incentive Stock Option Agreement dated (the "Option Agreement").

     2.  Representations  of Optionee.  Optionee  acknowledges that Optionee has
received,  read and understood  the Plan and the Option  Agreement and agrees to
abide by and be bound by their terms and  conditions.  Optionee  represents that
Optionee is purchasing  the Shares for Optionee's own account for investment and
not with a view to, or for sale in  connection  with, a  distribution  of any of
such Shares.

     3.  Rights as  Shareholder.  Until the stock  certificate  evidencing  such
Shares is issued  (as  evidenced  by the  appropriate  entry on the books of the
Company or of a duly authorized transfer agent of the Company), no right to vote
or receive  dividends  or any other  rights as a  shareholder  shall  exist with
respect to the optioned Stock,  notwithstanding  the exercise of the Option. The
Company  shall  issue (or cause to be issued)  such stock  certificate  promptly
after the Option is  exercised.  No  adjustment  will be made for a dividend  or
other right for which the record date is prior to the date the stock certificate
is issued, except as provided in Section 12 of the Plan.

     Optionee  shall enjoy rights as a  shareholder  until such time as Optionee
disposes of the Shares or the Company.  Upon such exercise,  Optionee shall have
no  further  rights as a holder of the Shares so  purchased  except the right to
receive payment for the Shares so purchased in accordance with the provisions of
this Agreement, and Optionee shall forthwith cause the certificate(s) evidencing
the Shares so  purchased  to be  surrendered  to the  Company  for  transfer  or
cancellation.

     4. Tax Consultation.  Optionee understands that Optionee may suffer adverse
tax  consequences  as a result of  Optionee's  purchase  or  disposition  of the
Shares. Optionee represents that Optionee has consulted with any tax consultants
Optionee deems  advisable in connection  with the purchase or disposition of the
Shares and that Optionee is not relying on the Company for any tax advice.

     5. Restrictive Legends and Stop Transfer Orders.

                  (a) Legends.  Optionee understands and agrees that the Company
         shall  cause the  legends  set  forth  below or  legends  substantially
         equivalent  thereto,  to be placed upon any  certificate(s)  evidencing
         ownership  of the Shares  together  with any other  legends that may be
         required by state or federal securities laws:

                  "THE SECURITIES  REPRESENTED BY THIS CERTIFICATE HAVE NOT BEEN
         REGISTERED UNDER THE SECURITIES ACT OF 1933, AS AMENDED, (THE "ACT") OR
         THE SECURITIES LAWS OF CERTAIN STATES AND ARE BEING OFFERED AND SOLD IN
         RELIANCE ON EXEMPTIONS  FROM THE  REGISTRATION  REQUIREMENTS OF THE ACT
         AND  SUCH  LAWS.  THE  SECURITIES  ARE  SUBJECT  TO   RESTRICTIONS   ON
         TRANSFERABILITY  AND RESALE AND MAY NOT BE TRANSFERRED OR RESOLD EXCEPT
         PURSUANT TO EFFECTIVE  REGISTRATION  STATEMENTS  UNDER SAID LAWS UNLESS
         THE CORPORATION  HAS RECEIVED AN OPINION OF COUNSEL  SATISFACTORY TO IT
         THAT SUCH TRANSFER OR DISPOSITION DOES NOT REQUIRE  REGISTRATION  UNDER
         SAID LAWS AND, FOR ANY SALES UNDER RULE 144 OF THE ACT,  SUCH  EVIDENCE
         AS IT SHALL REQUEST FOR COMPLIANCE WITH THAT RULE."


<PAGE>


                  (b) Stop Transfer  Notices.  Optionee agrees that, in order to
         ensure compliance with the restrictions referred to herein, the Company
         may issue  appropriate  "stop  transfer"  instructions  to its transfer
         agents if any, and that, if the Company  transfers its own  securities,
         it may  make  appropriate  notations  to the  same  effect  in its  own
         records.

                  (c) Refusal to Transfer. The Company shall not be required (i)
         to transfer  on its books any Shares  that have been sold or  otherwise
         transferred  in violation of any of the provisions of this Agreement or
         (ii) to treat as owner of such Shares or to accord the right to vote or
         pay dividends to any purchaser or other  transferee to whom such Shares
         shall have been so transferred.

     6. Market Standoff  Agreement.  Optionee hereby agrees that if so requested
by the Company or any  representative of the underwriters in connection with any
registration  of the offering of any  securities  of the Company  under the 1933
Act,  Optionee  shall  not  sell or  otherwise  transfer  any  Shares  or  other
securities of the Company during the 180-day period following the effective date
of a registration  statement of the Company filed under the 1933 Act;  provided,
however,  that such  restriction  shall only apply to the first two registration
statements of the Company to become  effective  under the 1933 Act which include
securities to be sold on behalf of the Company to the public in an  underwritten
public  offering  under the 1933  Act.  The  Company  may  impose  stop-transfer
instructions  with respect to securities  subject to the foregoing  restrictions
until the end of such 180-day period.

     7.  Successors and Assigns.  The Company may assign any of its rights under
this Agreement to single or multiple  assignees,  and this Agreement shall inure
to the  benefit of the  successors  and assigns of the  Company.  Subject to the
restrictions on transfer herein set forth,  this Agreement shall be binding upon
Optionee  and  his or  her  heirs,  executors,  administrators,  successors  and
assigns.

     8.  Interpretation.  Any  dispute  regarding  the  interpretation  of  this
Agreement  shall be  submitted  by Optionee or by the Company  forthwith  to the
Company's Board of Directors or the committee thereof that administers the Plan,
which shall review such dispute at its next regular  meeting.  The resolution of
such a dispute  by the Board or  committee  shall be final  and  binding  on the
Company and on Optionee.

     9. Governing  Law:  Severability.  This Agreement  shall be governed by and
construed in accordance  with the laws of the State of Minnesota  excluding that
body of law  pertaining  to  conflicts  of law.  Should  any  provision  of this
Agreement be  determined by a court of law to be illegal or  unenforceable,  the
other   provisions  shall   nevertheless   remain  effective  and  shall  remain
enforceable.

     10. Delivery of Payment. Optionee herewith delivers to the Company the full
Option Price for the Shares.

     11. Entire  Agreements  The Plan and Notice of  Grant/Option  Agreement are
incorporated  herein by reference.  This  Agreement,  the Plan and the Notice of
Grant/Option  Agreement  constitute  the entire  agreement  of the  parties  and
supersede in their entirety all prior undertakings and agreements of the Company
and  Optionee  with  respect to the subject  matter  hereof,  and is governed by
Minnesota law except for that body of law pertaining to conflict of laws.


Submitted By:                  Accepted By:

OPTIONEE                       ONELINK COMMUNICATIONS, INC.

By:                             By:
   Paul Lidsky                     Ronald E. Eibensteiner, Chairman of the Board

Optionee Address:               Address:
Paul Lidsky                     ONELINK COMMUNICATIONS, INC.
18715 24th Ave                  10340 Viking Drive, Suite 150
Plymouth, MN 55447              Eden Prairie, MN 55344




                                                           Exhibit 23


                        Consent of Independent Auditors


We consent to the incorporation by reference in the Registration Statement (Form
S-8 No.  333-08007)  pertaining to the OneLink  Communications,  Inc. 1994 Stock
Option Plan of our report dated  February 27, 1998 with respect to the financial
statements of OneLink  Communications,  Inc. included in its Annual Report (Form
10-KSB) for the year ended December 31, 1997.



                                        /s/ Ernst & Young LLP



Minneapolis, Minnesota
March 25, 1998


<TABLE> <S> <C>


<ARTICLE>                     5
<MULTIPLIER>                                   1
<CURRENCY>                                     U.S. Dollars
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>               DEC-31-1997
<PERIOD-START>                  JAN-01-1997
<PERIOD-END>                    DEC-31-1997
<EXCHANGE-RATE>                           1
<CASH>                            1,074,556
<SECURITIES>                              0
<RECEIVABLES>                       146,802
<ALLOWANCES>                        (10,000)
<INVENTORY>                           4,032
<CURRENT-ASSETS>                  1,272,145
<PP&E>                            1,059,303
<DEPRECIATION>                     (508,975)
<TOTAL-ASSETS>                    1,857,784
<CURRENT-LIABILITIES>               594,987
<BONDS>                                   0
                     0
                               0
<COMMON>                             49,917
<OTHER-SE>                        1,206,832
<TOTAL-LIABILITY-AND-EQUITY>      1,857,784
<SALES>                           2,296,335
<TOTAL-REVENUES>                  2,296,335
<CGS>                             1,315,557
<TOTAL-COSTS>                     1,315,557
<OTHER-EXPENSES>                  3,445,914
<LOSS-PROVISION>                          0
<INTEREST-EXPENSE>                  (77,452)
<INCOME-PRETAX>                  (2,506,875)
<INCOME-TAX>                              0
<INCOME-CONTINUING>              (2,506,875)
<DISCONTINUED>                            0
<EXTRAORDINARY>                           0
<CHANGES>                                 0
<NET-INCOME>                     (2,506,875)
<EPS-PRIMARY>                          (.71)
<EPS-DILUTED>                          (.71)
        


</TABLE>


© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission