DEVELOPERS DIVERSIFIED REALTY CORP
10-Q, 1999-11-15
REAL ESTATE INVESTMENT TRUSTS
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<PAGE>   1
                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                              Washington, DC 20549
                                    Form 10-Q


[x]       QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
          SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 1999

                                       OR


[  ]      TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
          SECURITIES EXCHANGE ACT OF 1934

           For the transition period from         to
                                          -------    --------
                         Commission file number 1-11690
                                                -------------

                    DEVELOPERS DIVERSIFIED REALTY CORPORATION
                    -----------------------------------------
             (Exact name of registrant as specified in its charter)

            Ohio                                             34-1723097
            ----                                             ----------
(State or other jurisdiction of                          (I.R.S.  Employer
 incorporation or organization)                         Identification No.)

                 3300 Enterprise Parkway, Beachwood, Ohio 44122
                 ----------------------------------------------
              (Address of principal executive offices - zip code)

                                 (216) 755-5500
                                 --------------
              (Registrant's telephone number, including area code)



                         -------------------------------
              (Former name, former address and former fiscal year,
                         if changed since last report)

     Indicated by check |X| whether the registrant: (1) has filed all reports
     required to be filed by Section 13 or 15(d) of the Securities Exchange Act
     of 1934 during the preceding 12 months (or for such shorter period that the
     registrant was required to file such reports), and (2) has been subject to
     such filing requirements for the past 90 days Yes |X| No
                                                         ---      ---

                      APPLICABLE ONLY TO CORPORATE ISSUERS:

      Indicate the number of shares outstanding of each of the issuer's classes
of common shares as of the latest practicable date.

              59,764,989 shares outstanding as of November 12, 1999
              ----------                          -----------------

                                      -1-


<PAGE>   2



                                     PART I
                              FINANCIAL INFORMATION



ITEM 1.  FINANCIAL STATEMENTS

Condensed Consolidated Balance Sheets as of September 30, 1999 and December 31,
1998.

Condensed Consolidated Statements of Operations for the Three Month Periods
ended September 30, 1999 and 1998.

Condensed Consolidated Statement of Operations for the Nine Month Periods ended
September 30, 1999 and 1998.

Condensed Consolidated Statements of Cash Flows for the Nine Month Periods ended
September 30, 1999 and 1998.

Notes to Condensed Consolidated Financial Statements.




                                      -2-
<PAGE>   3





                    DEVELOPERS DIVERSIFIED REALTY CORPORATION
                      CONDENSED CONSOLIDATED BALANCE SHEETS
           (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)
                                   (UNAUDITED)

<TABLE>
<CAPTION>
                                                                                       September 30,        December 31,
                                                                                           1999                 1998
                                                                                       -------------        ------------
<S>                                                                                     <C>                  <C>
ASSETS
Real estate rental property:
   Land                                                                                 $   342,169          $   317,823
   Buildings                                                                              1,501,607            1,404,734
   Fixtures and tenant improvements                                                          32,693               24,131
   Land under development                                                                    12,556               34,534
   Construction in progress                                                                 119,140              115,541
                                                                                        -----------          -----------
                                                                                          2,008,165            1,896,763
   Less accumulated depreciation                                                           (238,810)            (203,097)
                                                                                        -----------          -----------
   Real estate, net                                                                       1,769,355            1,693,666
Cash and cash equivalents                                                                     1,461                2,260
Investments in and advances to joint ventures                                               304,155              266,257
Minority equity investment                                                                  137,970               80,710
Notes receivable                                                                              5,954               49,008
Other assets                                                                                 48,489               34,623
                                                                                        -----------          -----------
                                                                                        $ 2,267,384          $ 2,126,524
                                                                                        ===========          ===========
LIABILITIES AND SHAREHOLDERS' EQUITY
Unsecured indebtedness:
   Fixed rate senior notes                                                              $   592,272          $   592,154
   Revolving credit facility                                                                233,000              132,000
   Subordinated convertible debentures                                                           --               40,065
                                                                                        -----------          -----------
                                                                                            825,272              764,219
Mortgage indebtedness                                                                       256,603              236,262
                                                                                        -----------          -----------
   Total indebtedness                                                                     1,081,875            1,000,481
Accounts payable and accrued expenses                                                        52,659               50,380
Dividends payable                                                                            21,460               20,072
Other liabilities                                                                            11,274               11,878
                                                                                        -----------          -----------
                                                                                          1,167,268            1,082,811
                                                                                        -----------          -----------
Minority equity interest                                                                      8,202                8,177
Preferred operating partnership interests                                                   104,776               32,101
Operating partnership minority interests                                                    102,956              100,650
Commitments and contingencies

Shareholders' equity:
   Class A - 9.5% cumulative redeemable preferred shares, without par value,
       $250 liquidation value; 750,000 shares authorized; 421,500 shares
       issued and outstanding at September 30, 1999 and December 31, 1998                   105,375              105,375
   Class B - 9.44% cumulative redeemable preferred shares, without par value,
       $250 liquidation value; 750,000 shares authorized; 177,500 shares
       issued and outstanding at September 30, 1999 and December 31, 1998                    44,375               44,375
   Class C - 8.375% cumulative redeemable preferred shares, without par value,
       $250 liquidation value; 750,000 shares authorized; 400,000 shares issued
       and outstanding at September 30, 1999 and December 31, 1998                          100,000              100,000
   Class D- 8.68% cumulative redeemable preferred shares, without par value,
       $250 liquidation value; 750,000 shares authorized; 216,000 shares issued
       and outstanding at September 30, 1999 and December 31, 1998                           54,000               54,000
   Common shares, without par value, $.10 stated value; 100,000,000 shares
       authorized; 61,313,218 and 61,289,186 shares issued and outstanding at
       September 30, 1999 and December 31, 1998, respectively                                 6,131                6,129
   Paid-in-capital                                                                          674,320              673,910
   Accumulated dividends in excess of net income                                            (99,866)             (80,697)
                                                                                        -----------          -----------
                                                                                            884,335              903,092
   Less: Unearned compensation - restricted stock                                              (153)                (307)
                                                                                        -----------          -----------
                                                                                            884,182              902,785
                                                                                        -----------          -----------
                                                                                        $ 2,267,384          $ 2,126,524
                                                                                        ===========          ===========

</TABLE>





              THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE
                   CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


                                      -3-
<PAGE>   4


                    DEVELOPERS DIVERSIFIED REALTY CORPORATION
                 CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                 FOR THE THREE MONTH PERIOD ENDED SEPTEMBER 30,
                (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
                                   (UNAUDITED)

<TABLE>
<CAPTION>

                                                               1999              1998
                                                             --------          ---------
<S>                                                          <C>               <C>
Revenues from operations:
     Minimum rents                                           $ 48,314          $ 47,607
     Percentage and overage rents                                 616               324
     Recoveries from tenants                                   11,709            11,970
     Management fee income                                      1,268               964
     Interest income                                            1,100             1,376
     Other                                                      3,219             1,153
                                                             --------          --------
                                                               66,226            63,394
                                                             --------          --------
Rental operation expenses:
     Operating and maintenance                                  6,004             5,861
     Real estate taxes                                          6,645             7,248
     General and administrative                                 4,037             3,244
     Interest                                                  16,728            17,149
     Depreciation and amortization                             13,324            12,417
                                                             --------          --------
                                                               46,738            45,919
                                                             --------          --------
Income before equity in net income of joint
    ventures, minority equity investment, minority
    interests and loss on disposition of real estate           19,488            17,475

Equity in net income of joint ventures                          4,599             4,457
Equity in net income from minority equity investment            1,478               154
Minority interests                                             (2,928)           (1,338)
Loss on disposition of real estate                                 --               (36)
                                                             --------          --------

Net income                                                   $ 22,637          $ 20,712
                                                             ========          ========

Net income applicable to common shareholders                 $ 15,821          $ 14,702
                                                             ========          ========

Per share data:
  Earnings per common share -
      Basic                                                  $   0.26          $   0.26
                                                             ========          ========
      Diluted                                                $   0.25          $   0.25
                                                             ========          ========

  Dividends declared                                         $   0.35          $ 0.3275
                                                             ========          ========

</TABLE>





              THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE
                   CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


                                      -4-
<PAGE>   5


                    DEVELOPERS DIVERSIFIED REALTY CORPORATION
                 CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                  FOR THE NINE MONTH PERIOD ENDED SEPTEMBER 30,
                (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
                                   (UNAUDITED)

<TABLE>
<CAPTION>
                                                                         1999               1998
                                                                      ---------          ----------
<S>                                                                   <C>                <C>
Revenues from operations:
     Minimum rents                                                    $ 141,148          $ 123,453
     Percentage and overage rents                                         3,191              2,251
     Recoveries from tenants                                             34,701             30,797
     Management fee income                                                3,875              2,570
     Interest income                                                      4,815              3,078
     Other                                                                7,948              3,766
                                                                      ---------          ---------
                                                                        195,678            165,915
                                                                      ---------          ---------
Rental operation expenses:
     Operating and maintenance                                           17,376             14,167
     Real estate taxes                                                   19,614             19,742
     General and administrative                                          13,244              9,247
     Interest                                                            50,081             41,917
     Depreciation and amortization                                       39,110             31,638
                                                                      ---------          ---------
                                                                        139,425            116,711
                                                                      ---------          ---------
Income before equity in net income of joint
    ventures, minority equity investment, minority interests,
    loss on disposition of real estate and extraordinary item            56,253             49,204

Equity in net income of joint ventures                                   13,940             10,169
Equity in net income from minority equity investment                      4,925                154
Minority interests                                                       (7,718)            (1,628)
Loss on disposition of real estate                                       (1,753)               (36)
                                                                      ---------          ---------
Income before extraordinary item                                         65,647             57,863
Extraordinary item                                                           --               (882)
                                                                      ---------          ---------
Net income                                                            $  65,647          $  56,981
                                                                      =========          =========

Net income applicable to common shareholders                          $  45,200          $  43,872
                                                                      =========          =========

Per share data:
  Earnings per common share - basic:
      Income before extraordinary item                                $    0.74          $    0.79
      Extraordinary item                                                     --              (0.01)
                                                                      ---------          ---------
      Net income                                                      $    0.74          $    0.78
                                                                      =========          =========
  Earnings per common share - diluted:
      Income before extraordinary item                                $    0.71          $    0.76
      Extraordinary item                                                     --              (0.01)
                                                                      ---------          ---------
      Net income                                                      $    0.71          $    0.75
                                                                      =========          =========

   Dividends declared                                                 $    1.05          $  0.9825
                                                                      =========          =========

</TABLE>



                ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE
                   CONDENSED CONSOLIDATED FINANCIAL STATEMENTS



                                      -5-
<PAGE>   6

                    DEVELOPERS DIVERSIFIED REALTY CORPORATION
                 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                  FOR THE NINE MONTH PERIOD ENDED SEPTEMBER 30,
                             (DOLLARS IN THOUSANDS)
                                   (UNAUDITED)

<TABLE>
<CAPTION>
                                                                                             1999               1998
                                                                                           ---------          ---------
<S>                                                                                        <C>                <C>
Net cash flow provided by operating activities                                             $ 107,858          $  99,755
                                                                                           ---------          ---------
Cash flow provided by (used for) investing activities:
    Real estate developed or acquired                                                       (117,803)          (525,125)
    Investments in and advances to joint ventures and minority
       equity investment, net                                                               (121,099)           (73,677)
    Acquisition of minority equity interest                                                       --            (16,293)
    Repayment (issuance) of notes receivable, net                                              5,130            (25,801)
    Proceeds from transfer of properties to joint ventures and repayment of
       advances from affiliates                                                               66,150            234,377
    Proceeds from disposition of real estate                                                  11,211              5,007
                                                                                           ---------          ---------
Net cash flow used for investing activities                                                 (156,411)          (401,512)
                                                                                           ---------          ---------
Cash flow provided by (used for) financing activities:
    Proceeds from (Repayment of) revolving credit facilities, net                            101,000            (25,700)
    Proceeds from construction loans and other mortgage debt                                  37,010             20,311
    Principal payments on rental property debt                                               (34,670)           (15,669)
    Repayment of convertible debentures                                                      (40,040)                --
    Proceeds from issuance of Medium Term Notes, net of underwriting commission,
      and $459 of offering expenses paid in 1998                                                  --            197,910
    Proceeds from issuance of common shares, net of underwriting
      commissions and $26 of offering expenses paid in 1998                                       --             25,234
    Payment of deferred finance costs                                                           (360)              (469)
    Proceeds from issuance of Class C and D preferred shares, net of
      underwriting commissions and $869 of offering expenses paid in 1998                         --            148,280
    Proceeds from issuance of preferred partnership units net of $450 of offering
      expenses paid                                                                           72,675                 --
    Proceeds from issuance of common shares in conjunction with
      exercise of stock options, the Company's 401(k) plan, dividend reinvestment
      plan and restricted stock plan                                                             494              2,691
    Payment of distributions to operating partnership minority interests                      (4,927)                --
    Dividends paid                                                                           (83,428)           (49,158)
                                                                                           ---------          ---------
Net cash flow provided by financing activities                                                47,754            303,430
                                                                                           ---------          ---------
(Decrease) increase in cash and cash equivalents                                                (799)             1,673
Cash and cash equivalents, beginning of period                                                 2,260                 18
                                                                                           ---------          ---------
Cash and cash equivalents, end of period                                                   $   1,461          $   1,691
                                                                                           =========          =========


</TABLE>

                 THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF
                THESE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

                                      -6-
<PAGE>   7


Supplemental disclosure of non cash investing and financing activities:

In conjunction with the acquisition of certain shopping centers, the Company
assumed mortgage debt of approximately $18.0 million and recorded minority
equity interests aggregating approximately $2.7 million during the nine month
period ended September 30, 1999. Also, the Company applied the balance of
approximately $22.0 million of notes receivable towards the acquisition of one
shopping center in Phoenix, Arizona and additional shares of American Industrial
Properties and transferred $21.2 million of development costs in connection with
the formation of three joint ventures. In addition, included in accounts payable
was approximately $0.2 million relating to construction in progress and $21.5
million of dividends declared at September 30, 1999. The foregoing transactions
did not provide for or require the use of cash.

In conjunction with the acquisition of certain shopping centers, the Company
assumed mortgage debt and liabilities aggregating $137.0 million and recorded
minority equity interest aggregating approximately $96.7 million during the nine
month period ended September 30, 1998. The Company also had approximately $6.1
million of debentures converted into common shares of the Company. The Company
also issued approximately 29 million common shares pursuant to the Company's
two-for-one stock split, resulting in the reclassification of approximately $2.9
million from paid-in-capital to common shares. In addition, included in accounts
payable was approximately $0.2 million relating to construction in progress and
$19.1 million of dividends declared. Also, in conjunction with the acquisition
of a minority equity investment, the Company transferred land and buildings with
a net book value of $7.4 million in exchange for approximately 1.3 million
common shares of American Industrial Properties. Similarly, in conjunction with
the formation of a joint venture, the Company transferred property to the joint
venture with a net book value, after reduction for cash received, of $27.6
million in exchange for a 50% equity interest. The foregoing transactions did
not provide for or require the use of cash.






                                      -7-
<PAGE>   8




                    DEVELOPERS DIVERSIFIED REALTY CORPORATION

              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

1.       NATURE OF BUSINESS AND FINANCIAL STATEMENT PRESENTATION

         Developers Diversified Realty Corporation, and its subsidiaries,
(collectively, the "Company" or "DDR"), related real estate joint ventures and
its minority equity investment are engaged in the business of acquiring,
expanding, owning, developing, managing and operating neighborhood and community
shopping centers, enclosed malls and business centers.

Reclassifications

         Certain reclassifications have been made to the 1998 financial
statements to conform to the 1999 presentation.

Share Split

         Effective August 3, 1998, the Company effected a two for one share
split to shareholders of record on July 27, 1998 in the form of a share
dividend. All per share amounts and the number of common shares outstanding
reflect this split, unless otherwise indicated.

Use of Estimates

         The preparation of financial statements in accordance with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities,
disclosure of contingent assets and liabilities at the date of the financial
statements and reported amounts of revenues and expenses during the reporting
period. Actual results could differ from these estimates.

New Accounting Standard

         In June 1998, the FASB issued SFAS No. 133 - Accounting for Derivative
Instruments and Hedging Activities. This statement requires fair value
accounting for all derivatives including recognizing all such instruments on the
balance sheet with an offsetting amount recorded in the income statement or as
part of comprehensive income. The new standard becomes effective for the Company
for the year ending December 31, 2001 (SFAS No. 137 deferred the effective date
from December 31, 2000). The Company does not expect this pronouncement to have
a material impact on the Company's financial position or cash flows.



                                      -8-
<PAGE>   9



Unaudited Interim Financial Statements

         The accompanying unaudited condensed consolidated financial statements
include the accounts of the Company and all majority owned subsidiaries and
investees where the Company has financial and operating control. Investments in
real estate joint ventures and companies for which the Company has the ability
to exercise significant influence over but does not have financial and operating
control are accounted for using the equity method of accounting.

         These financial statements have been prepared by the Company in
accordance with generally accepted accounting principles for interim financial
information and the applicable rules and regulations of the Securities and
Exchange Commission. Accordingly, they do not include all information and
footnotes required by generally accepted accounting principles for complete
financial statements. However, in the opinion of management, the interim
financial statements include all adjustments, consisting of only normal
recurring adjustments, necessary for a fair presentation of the results of the
periods presented. The results of the operations for the nine months ended
September 30, 1999 and 1998 are not necessarily indicative of the results that
may be expected for the full year. These condensed consolidated financial
statements should be read in conjunction with the Company's audited financial
statements and notes thereto included in the Company's Annual Report on Form
10-K for the year ended December 31, 1998.

2.       EQUITY INVESTMENTS IN JOINT VENTURES:

The Company's equity investments in joint ventures at September 30, 1999
consisted of the following:

o   A 50% joint venture interest in 24 operating shopping centers (one
      of which was acquired in 1999 and three of which were acquired in
      1998);
o   A 35% joint venture interest in one operating shopping center;
o   A 57% joint venture interest in one shopping center which is under
      development;
o   A 50% interest in eight joint ventures each of which is developing a
      shopping center;
o   A 25% interest in one joint venture which is developing a shopping center;
o   An 80% joint venture interest in two operating shopping center properties
      acquired in 1998;
o   A 50% joint venture interest in a real estate management company and a
      development company, both acquired in 1998;
o   A 50% joint venture interest in a limited partnership acquired in 1998
      which is developing six shopping centers;
o   A 95% economic interest in a management service subsidiary formed in 1998
      of which the Company owns 1% of the voting and 100% of the non-voting
      common stock. This entity owns a 25% joint venture interest in an
      opportunity fund formed in 1998 which has acquired a retail site in
      Longbeach, CA, which is being redeveloped, and retail sites in Kansas
      City, KS a 75% joint venture interest which owns 13 retail sites formerly
      occupied by Best Products, and a 12.5% interest in a joint venture
      interest which is developing a shopping center;
o   An 81% economic interest in a management service subsidiary formed in 1998
     of which the Company owns 9% of the voting and 100% of the non-voting
     common stock.




                                      -9-
<PAGE>   10



Summarized combined financial information of the Company's joint venture
investments is as follows (in thousands):

<TABLE>
<CAPTION>

                                        September 30,         December 31,
                                            1999                  1998
                                        -------------         ------------
<S>                                      <C>                  <C>
Combined Balance Sheets:
Land                                     $   235,867          $   232,105
Buildings                                    842,487              826,521
Fixtures and tenant improvements               4,465                2,467
Construction in progress                     211,560               67,898
                                         -----------          -----------
                                           1,294,379            1,128,991
Less accumulated depreciation                (76,103)             (59,580)
                                         -----------          -----------
Real estate, net                           1,218,276            1,069,411
Other assets                                  83,025               57,527
                                         -----------          -----------
                                         $ 1,301,301          $ 1,126,938
                                         ===========          ===========

Mortgage debt                            $   790,043          $   718,846
Amounts payable to DDR                       126,357               85,846
Other liabilities                             85,555               21,193
                                         -----------          -----------
                                           1,001,955              825,885
Accumulated equity                           299,346              301,053
                                         -----------          -----------
                                         $ 1,301,301          $ 1,126,938
                                         ===========          ===========
</TABLE>


<TABLE>
<CAPTION>
                                                    Three Month Period               Nine Month Period
                                                    Ended September 30,              Ended September 30,
                                                   1999            1998             1999             1998
                                                  -------         -------         --------         -------
<S>                                               <C>             <C>             <C>              <C>
Combined Statements of Operations:
   Revenues from operations                       $41,365         $29,287         $121,934         $74,233
                                                  -------         -------         --------         -------
   Rental operation expenses                       12,689           7,240           36,713          17,770
   Depreciation and amortization expense
     of real estate investments                     5,748           4,081           16,949          10,618
   Interest expense                                14,547          10,548           43,142          28,190
                                                  -------         -------         --------         -------
                                                   32,984          21,869           96,804          56,578
                                                  -------         -------         --------         -------
   Income before gain on sale of real estate        8,381           7,418           25,130          17,655
   Gain on sale of real estate                         --           5,897              344           8,710
                                                  -------         -------         --------         -------

   Net income                                     $ 8,381         $13,315         $ 25,474         $26,365
                                                  =======         =======         ========         =======
</TABLE>


         Included in management fee income for the nine month period ended
September 30, 1999 and 1998, is approximately $3.6 and $2.1 million,
respectively, of management fees earned by the Company for services rendered to
the joint ventures. Similarly, other income for the nine month period ended
September 30, 1999 and 1998, includes $2.2 million and $1.3 million,
respectively, of development fee income and commissions for services rendered to
the joint ventures, net of amounts eliminated related to the Company's
proportionate share.

         In the second and third quarters of 1999, the Company entered into
agreements with Prudential/DDR Retail Value Fund (the "Fund"), a joint venture
in which the Company effectively owns a 25% interest, agreed to acquire the
Company's 50% joint venture interests relating to the development of six
shopping centers. The Company was reimbursed approximately $74.3 million,



                                      -10-
<PAGE>   11


relating to advances previously made to these joint ventures, associated with
development costs incurred on each of these projects. In addition, the Company
transferred its interest in a shopping center under development in Coon Rapids,
MN, a suburb of Minneapolis, to a joint venture in which the Company retained a
25% interest and was reimbursed $2.5 million relating to development costs
previously incurred on this project.

         In June 1999, DD Development Company, a company in which DDR owns an
equity ownership interest, acquired Prudential Real Estate Investors' ("PREI")
limited partnership interest in a joint venture, Hendon/DDR/BP, LLC, which owned
15 sites formerly occupied by Best Products at a cost of approximately $29.7
million. As a result, the Company's aggregate investment in the joint venture
increased to approximately $36 million. Ten of the sites are leased as of
September 30, 1999 and two were sold as of September 30, 1999. In addition, in
June 1999, Hendon/DDR/BP, LLC, entered into a $25 million mortgage, with a
financial institution secured by the leased sites. The net financing proceeds
were used to repay advances made by the Company to the joint venture.

         In April 1999, the Company acquired a 50% interest in a 206,000 square
foot shopping center in St. Louis, MO. The joint venture's aggregate purchase
price was $16.6 million.

         In January 1999, the Company repaid a third party mortgage of a 50%
owned joint venture partnership aggregating approximately $49.2 million. The
joint venture entered into a corresponding mortgage note payable to the Company
bearing an interest rate of LIBOR plus 2.75%. In addition, the Company received
a loan origination fee for this transaction of $0.4 million. In March 1999, the
joint venture obtained a bridge loan, which was converted into a permanent
mortgage in June 1999, and used the proceeds to repay the mortgage note to the
Company.

3.  MINORITY EQUITY INVESTMENT:

         On August 4, 1998, the Company announced the execution of a definitive
agreement providing for the strategic investment in American Industrial
Properties REIT (NYSE: IND) ("AIP") by the Company. At December 31, 1998, the
Company owned 5,891,196 common shares of AIP, representing 34.5% of AIP's total
outstanding common shares. In January 1999, the Company acquired 1,543,005
common shares of AIP at a price of $15.50 per share and 1,867,610 common shares
of AIP at a price of $14.93 per common share. In August 1999, the Company
acquired 354,839 common shares of AIP at a price of $15.50 per share. At
September 30, 1999, the Company owned 9,656,650 common shares in AIP
representing approximately 46.0% of AIP's total outstanding common shares.




                                      -11-
<PAGE>   12



Summarized financial information of AIP is as follows (in thousands):

<TABLE>
<CAPTION>
                                         September 30,      December 31,
                                             1999               1998
                                         -------------      ------------
<S>                                       <C>                <C>
Balance Sheet:
    Land                                  $ 161,916          $ 108,891
    Buildings                               482,988            396,241
                                          ---------          ---------
                                            644,904            505,132
    Less accumulated depreciation           (42,862)           (33,449)
                                          ---------          ---------
    Real estate, net                        602,042            471,683
    Other assets                             31,602             28,647
                                          ---------          ---------
                                          $ 633,644          $ 500,330
                                          =========          =========

    Mortgage debt                         $ 346,107          $ 252,481
    Other liabilities                        28,654             42,270
                                          ---------          ---------
                                            374,761            294,751
    Accumulated equity                      258,883            205,579
                                          ---------          ---------
                                          $ 633,644          $ 500,330
                                          =========          =========

</TABLE>


<TABLE>
<CAPTION>
                                                 Three month              Nine month           For the period
                                                 period ended            period ended         July 30, 1998 to
                                              September 30, 1999      September 30, 1999     September 30, 1998
                                              ------------------      ------------------     ------------------
<S>                                               <C>                     <C>                     <C>
Statement of Operations:
   Revenues from operations                       $ 22,329                $ 64,173                $ 8,720
                                                  --------                --------                -------
   Rental operation expenses                         7,824                  22,665                  3,380
   Depreciation and amortization
      Expense                                        3,370                   9,993                  1,632

   Interest expense                                  6,884                  19,718                  2,738
                                                  --------                --------                -------
                                                    18,078                  52,376                  7,750
                                                  --------                --------                -------
                                                     4,251                  11,797                    970

   Minority interests                                  (89)                   (260)                   (39)
   Loss on sale of real estate                        (113)                    (75)                    --
                                                  --------                --------                -------
   Income before extraordinary item                  4,049                  11,462                    931
   Extraordinary item                                 (585)                   (585)                    --
                                                  --------                --------                -------
     Net Income                                   $  3,464                $ 10,877                $   931
                                                  ========                ========                =======
</TABLE>


4.   PRO FORMA FINANCIAL INFORMATION

         The following unaudited supplemental pro forma operating data is
presented for the nine month period ended September 30, 1998 as if each of the
following transactions had occurred on January 1, 1998; (i) the acquisition of
all properties acquired, or interests therein, by the Company in 1998 and 1999;
(ii) the completion of the sale by the Company of 669,639 common shares
(pre-split) in April 1998 and 1999; (iii) the completion of the sale by the
Company of $200 million of Medium Term Notes in January and July 1998; (iv) the
purchase by the Company of the minority interest of a shopping center in
Cleveland, Ohio in March 1998; (v) the completion of the sale by the Company of
4,000,000 Class C Depositary shares in July 1998 each representing 1/10 of a
Class C Preferred Share; (vi) the completion of the sale by the Company of
2,160,000 Class D Depositary shares in August and



                                      -12-
<PAGE>   13


September 1998 each representing 1/10 of a Class D Preferred Share; (vii) the
transfer of six properties owned by the Company into a 50% owned joint venture
in September 1998, and (viii) the completion of the sale by the Company of
3,000,000 common shares in December 1998 (in thousands, except per share).




<TABLE>
<CAPTION>
                                                                         Nine Month Period
                                                                        Ended September 30,
                                                                              1998
                                                                        -------------------
<S>                                                                         <C>
Pro forma revenues                                                          $ 167,292
                                                                            =========
Pro forma income before extraordinary item                                  $  60,054
                                                                            =========
Pro forma net income applicable
   to common shareholders                                                   $  41,450
                                                                            =========
Per share data:
   Earnings per common share - basic:
     Income before extraordinary item                                       $    0.74
     Extraordinary item                                                         (0.02)
                                                                            ---------
     Net income                                                             $    0.72
                                                                            =========
   Earnings per common share - diluted:
     Income before extraordinary item                                       $    0.71
     Extraordinary item                                                         (0.02)
                                                                            ---------
     Net income                                                             $    0.69
                                                                            =========

</TABLE>


         The 1998 pro forma information above does not include revenues and
expenses for seven of the 41 properties acquired by the Company in 1998, the one
property acquired in 1999 and the one joint venture entered into in 1999 prior
to their respective acquisition dates because these shopping centers were either
under development or in the lease-up phase and, accordingly, the related
operating information for such centers either does not exist or would not be
meaningful. In addition, the 1998 pro forma information does not include the
results of shopping center expansions occurring at five of the shopping centers
acquired by the Company.

5.       SHAREHOLDERS' EQUITY AND OPERATING PARTNERSHIP UNITS:

         The following table summarizes the changes in shareholders' equity
since December 31, 1998 (in thousands):

<TABLE>
<CAPTION>
                                        Preferred         Common                      Accumulated     Unearned
                                      Shares ($250        Shares                     Dividends in   Compensation
                                         Stated        ($.10 stated     Paid-in        Excess of     Restricted
                                         Value)           Value)        Capital       Net Income       Stock         Total
                                      ------------     -------------    -------      ------------   -------------    -----
<S>                                    <C>              <C>             <C>            <C>             <C>          <C>
Balance December 31, 1998              $ 303,750        $  6,129        $673,910       $(80,697)       $(307)       $902,785
Net income                                                                               65,647                       65,647
Dividends declared -
   Common Shares                                                                        (64,369)                     (64,369)
Dividends declared -
  Preferred Shares                                                                      (20,447)                     (20,447)
Vesting of restricted stock                                                                              154             154
Conversion of Debentures                                                      25                                          25
Conversion of OP Units                                                        46                                          46
Issuance of common shares
  related to exercise of stock
  options, employee 401(k) plan
  and dividend reinvestment plan                               2             339                                         341
                                       ---------        --------        --------       --------        -----        --------
Balance September 30, 1999             $ 303,750        $  6,131        $674,320       $(99,866)       $(153)       $884,182
                                       =========        ========        ========       ========        =====        ========
</TABLE>


                                      -13-
<PAGE>   14

         During the nine month period ended September 30, 1999, in conjunction
with certain earnouts relating to the acquisition of two shopping centers which
were initially purchased in 1998 and the purchase of joint venture interests,
the Company issued operating partnership units ("OP Units") which are
exchangeable, under certain circumstances and at the option of the Company, into
139,276 of the Company's common shares or for cash.

6.       REVOLVING CREDIT FACILITIES:

         The Company maintains a $375 million unsecured revolving credit
facility with a syndicate of financial institutions, for which Bank One, NA
serves as the administrative agent (the "Unsecured Credit Facility"), for a term
through April 2001. The Unsecured Credit Facility includes a competitive bid
option for up to 50% of the facility amount. The Company's borrowings under this
facility bear interest at variable rates based on the prime rate or LIBOR plus a
specified spread (currently 0.85%), depending on the Company's long term senior
unsecured debt rating from Standard and Poor's and Moody's Investors Service.
The Unsecured Credit Facility is used to finance the acquisition and development
of properties, to provide working capital and for general corporate purposes. At
September 30, 1999, $233.0 million was outstanding under this facility with a
weighted average interest rate of 6.2%.

         In March 1999, the Company amended its other unsecured revolving credit
facility with National City Bank to increase the available borrowings to $25
million from $20 million and to convert it to a secured revolving credit
facility. This credit facility is secured by certain partnership investments.
The Company maintains the right to reduce this facility to $20 million and to
convert the borrowings to an unsecured revolving credit facility. Borrowings
under this facility continue to bear interest at variable rates based on the
prime rate or LIBOR plus a specified spread (currently 0.85%) depending on the
Company's long term senior unsecured debt rating from Standard and Poor's and
Moody's Investors Service. At September 30, 1999, there were no borrowings
outstanding under this facility.

7.       RELATED PARTY TRANSACTIONS

         In September 1999, the Company transferred its interest in a shopping
center under development in Coon Rapids, MN, a suburb of Minneapolis, to a joint
venture in which the Company retained a 25% interest. The remaining 75% interest
is held by an entity owned in part by a director of the Company. The Company was
reimbursed $2.5 million by the joint venture partner relating to development
costs previously incurred on this development. In addition, the Company received
a development fee of approximately $0.5 million during the three month period
ended September 30, 1999 from the entity owned in part by a director of the
Company.

         In February 1998, the Company acquired a shopping center located in
Idaho Falls, Idaho from a limited partnership in which the Company's Chairman
Emeritus, Chairman of the Board and Chief Executive Officer, Vice-Chairman of
the Board and the Chief Investment Officer owned, in the aggregate, through a
separate partnership, a 1% general partnership interest. The shopping center
aggregates approximately 0.2 million square feet of Company GLA. The initial
purchase price of the property was approximately $6.5 million. In 1999, the
Company paid the seller an additional $0.6 million upon the leasing of vacant
space.

         During 1999, the Company periodically advanced funds to the Chairman of
the Board and Chief Executive Officer in amounts up to $0.1 million. The
advances, which were made to reduce the



                                      -14-
<PAGE>   15

outstanding principal balance of, and to prevent the sale of common shares in
the Company from, a margin account loan, were outstanding for a period of up to
40 days with an interest rate of LIBOR plus 0.85%.

         During 1999, the Company paid approximately $0.1 million to a Company
owned by brother-in-law of the Chairman of the Board relating to fees and
commissions on the acquisitions of several shopping centers in 1998.

         In conjunction with the establishment of DDR's equity investment in
certain entities, the Company's Chairman and Chief Executive Officer owns voting
stock in these entities in order to comply with certain REIT qualification
requirements.

8.       EARNINGS AND DIVIDENDS PER SHARE

         Earnings Per Share (EPS) have been computed pursuant to the provisions
of Statement of Financial Accounting Standards No. 128.

         The following table provides a reconciliation of both income before
extraordinary item and the number of common shares used in the computations of
"basic" EPS, which utilized the weighted average number of common shares
outstanding without regard to dilutive potential common shares, and "diluted"
EPS, which includes all such shares.

<TABLE>
<CAPTION>
                                                 Three Month Period                  Nine Month Period
                                                 Ended September 30,                Ended September 30,
                                             --------------------------          --------------------------
                                                       (in thousands, except per share amounts)
                                               1999              1998              1999              1998
                                             --------          --------          --------          --------
<S>                                          <C>               <C>               <C>               <C>
Income before extraordinary item             $ 22,637          $ 20,712          $ 65,647          $ 57,863
Less:  Preferred stock dividend                (6,816)           (6,010)          (20,447)          (13,109)
                                             --------          --------          --------          --------
Basic - Income before
  extraordinary item applicable to
  common shareholders                          15,821            14,702            45,200            44,754
Effect of dilutive securities:
  Joint venture partnerships                      132              (141)               --              (640)
                                             --------          --------          --------          --------
Diluted - Income before
   extraordinary item applicable to
   common shareholders plus
   assumed conversions                       $ 15,953          $ 14,561          $ 45,200          $ 44,114
                                             ========          ========          ========          ========
NUMBER OF SHARES:
Basic - average shares outstanding             61,327            57,257            61,314            56,500
Effect of dilutive securities:
   Joint venture partnerships                   2,978               778             2,147               479
   Stock options                                  113               730               176               876
   Performance Units                               30                --                83                --
   Restricted stock                                --                --                 4                --
                                             --------          --------          --------          --------
Diluted - average shares outstanding           64,448            58,765            63,724            57,855
                                             ========          ========          ========          ========
PER SHARE AMOUNT:
Income before extraordinary item
  Basic                                      $   0.26          $   0.26          $   0.74          $   0.79
                                             ========          ========          ========          ========
  Diluted                                    $   0.25          $   0.25          $   0.71          $   0.76
                                             ========          ========          ========          ========
</TABLE>


                                      -15-
<PAGE>   16


         The conversion of the following potentially dilutive securities into
the Company's common shares were not included in the computation of diluted EPS
for the periods presented because the effect was antidilutive: debentures
(matured August 15, 1999), the Company's joint venture partner's interest in the
San Antonio, Merriam (dilutive three months ended September 30, 1999 and 1998
and for the nine months ended September 30, 1998), Community Centers, DDRA V and
DDRA VI (1999 only; dilutive three months ended September 30, 1999) joint
ventures, a joint venture with two operating properties, a joint venture in one
operating property (1999 only), minority interests (OP Units) and the redemption
of preferred units through the exercise of a warrant (1999 only).

9.       DISPOSITION OF REAL ESTATE

         The loss on disposition of real estate aggregating $1.8 million relates
to the sale of residual land and redevelopment of the undepreciated portion of a
shopping center in Pensacola, Florida. The majority of the center was vacant
prior to redevelopment. The real estate was sold to a major retailer for
approximately $4.7 million.

10.      SUBSEQUENT EVENTS

         Commencing in October 1999 through November 12, 1999, the Company
purchased in open market transactions, 1,550,500 of its common shares, at prices
ranging from $13.44 to $14.00, for an aggregate purchase price of approximately
$21.6 million. In February and August 1999, the Company's Board of Directors
authorized the officers of the Company to implement a common share repurchase
program in response to what the Company believed was a distinct undervaluation
of the Company's common shares in the public market. Under the terms authorized
by the Company's Board, as amended in November 1999, the Company may purchase in
the open market, subject to certain requirements, common shares of the Company,
up to a maximum value of $200 million. The Company may invest proceeds from the
sale of assets to purchase these shares. It is not the Company's intention to
increase the leverage on its balance sheet to implement this stock repurchase
program.

         In November 1999, the Company acquired, through a 50% owned joint
venture, the fourth phase of a shopping center in Phoenix, AZ which aggregates
125,000 square feet. The total purchase price for the fourth phase of this
center aggregated approximately $15.5 million.





                                      -16-
<PAGE>   17



ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
         CONDITION AND RESULTS OF OPERATIONS

         The following discussion should be read in conjunction with the
consolidated financial statements and the notes thereto. Historical results and
percentage relationships set forth in the consolidated financial statements,
including trends which might appear, should not be taken as indicative of future
operations. The Company considers portions of this information to be
"forward-looking statements" within the meaning of Section 27A of the Securities
Exchange Act of 1933 and Section 21E of the Securities Exchange Act of 1934,
both as amended, with respect to the Company's expectations for future periods.
Forward-looking statements include, without limitation, statements related to
acquisitions (including any related pro forma financial information) and other
business development activities, future capital expenditures, financing sources
and availability, the effects of environmental and other regulations, as well as
the costs, timing and effectiveness of year 2000 readiness. Although the Company
believes that the expectations reflected in those forward-looking statements are
based upon reasonable assumptions, it can give no assurance that its
expectations will be achieved. For this purpose, any statements contained herein
that are not statements of historical fact may be deemed to be forward-looking
statements. Without limiting the foregoing, the words "believes", "anticipates",
"plans", "expects", "seeks", "estimates", and similar expressions are intended
to identify forward-looking statements. Readers should exercise caution in
interpreting and relying on forward-looking statements since they involve known
and unknown risks, uncertainties and other factors which are, in some cases,
beyond the Company's control and could materially affect the Company's actual
results, performance or achievements.

        Factors that could cause actual results, performance or achievements to
differ materially from those expressed or implied by forward-looking statements
include, but are not limited to, the following:

o       The Company is subject to general risks affecting the real estate
        industry, including the need to enter into new leases or renew leases on
        favorable terms to generate rental revenues;

o       The Company is subject to competition for tenants from other owners of
        retail properties and its tenants are subject to competition from other
        retailers and methods of distribution. The Company is dependent upon the
        successful operations and financial condition of its tenants,
        particularly certain of its major tenants, and could be adversely
        affected by the bankruptcy of those tenants;

o       The Company may fail to anticipate the effects on its properties of
        changes in consumer buying practices and the resulting retailing
        practices and space needs of its tenants;

o       The Company may fail to identify, acquire, construct or develop
        additional properties, the Company may develop or acquire properties
        that do not produce a desired yield on invested capital, or the Company
        may fail to effectively integrate acquisitions of properties or
        portfolios of properties;

o       Debt and equity financing may not be available, or may not be available
        on favorable terms, for the Company to continue to grow and operate
        its business;


                                      -17-
<PAGE>   18

o       The Company must make distributions to shareholders to continue to
        qualify as a REIT, and if the Company borrows funds to make
        distributions then those borrowings may not be available on favorable
        terms;

o       The Company could be adversely affected by changes in the local markets
        where its properties are located, as well as by adverse changes in
        national economic and market conditions;

o       The Company is subject to potential environmental liabilities;

o       The Company is subject to complex regulations related to its status as a
        real estate investment trust ("REIT") and would be adversely affected if
        it failed to qualify as a REIT;

o       The Company could be adversely affected by changes in government
        regulations, including changes in environmental, zoning, tax and other
        regulations;

o       The Company, its tenants and its suppliers may experience unanticipated
        delays or expenses related to achieving year 2000 readiness or resulting
        from year 2000 related problems; and

o       Changes in interest rates could adversely affect the market price for
        the Company's common shares, as well as its performance and cash flow.

RESULTS OF OPERATIONS

         Revenues from Operations

         Total revenues increased $2.8 million, or 4.5%, to $66.2 million for
the three month period ended September 30, 1999 from $63.4 million for the same
period in 1998. Total revenues increased $29.8 million, or 17.9%, to $195.7
million for the nine month period ended September 30, 1999 from $165.9 million
for the same period in 1998. Base and percentage rents for the three month
period ended September 30, 1999 increased $1.0 million, or 2.1%, to $48.9
million as compared to $47.9 million for the same period in 1998. Base and
percentage rents increased $18.6 million, or 14.8%, to $144.3 million for the
nine month period ended September 30, 1999 from $125.7 million for the same
period in 1998.

         Approximately $5.0 million of the increase in base and percentage
rental income, for the nine month period ended September 30, 1999 is the result
of new leasing, re-tenanting and expansion of the Core Portfolio Properties
(shopping center properties owned as of January 1, 1998), an increase of 5.8%
over 1998 revenues from Core Portfolio Properties. The 35 shopping centers
acquired by the Company in 1999 and 1998 contributed $27.1 million of additional
base and percentage rental revenue and seven new shopping center developments
contributed $2.9 million. These increases were offset by a decrease of $16.4
million relating to the transfer of six shopping center properties into a joint
venture in September 1998 and the transfer of five business center properties to
American Industrial Properties (NYSE: IND) ("AIP") in August 1998.

         At September 30, 1999, the in-place occupancy rate of the Company's
portfolio stood at 95.6% as compared to 95.9% at September 30, 1998. The average
annualized base rent per leased square foot, including those properties owned
through joint ventures, was $9.02 at September 30, 1999 as compared



                                      -18-
<PAGE>   19

to $8.79 at September 30, 1998. Same store sales, for those tenants required to
report such information, representing approximately 18.8 million square feet,
increased 3.2% to $233 per square foot for the twelve month period.

         The increase in recoveries from tenants of $3.9 million for the nine
months ended September 30, 1999 is directly related to the increase in operating
and maintenance expenses and real estate taxes primarily associated with the
1999 and 1998 shopping center acquisitions and developments. Recoveries were
approximately 93.8% of operating expenses and real estate taxes for the nine
month period ended September 30, 1999 as compared to 91.1% for the same period
in 1998. This increase is generally associated with increased occupancy.
Management fee income increased by approximately $1.3 million for the nine month
period ended September 30, 1999 compared to the same period in 1998, primarily
associated with the formation of new joint ventures in 1998. Interest income
increased $1.7 million, for the nine month period ended September 30, 1999
compared to the same period in 1998, primarily associated with advances made to
certain joint ventures. Other income increased by approximately $4.2 million
which generally reflects an increase in lease termination's and development,
leasing and financing fees, from the Company's joint ventures, relating to the
ownership interest held by third party investors.

         Other income was comprised of the following (in thousands):

<TABLE>
<CAPTION>
                                                    Three Month Period            Nine Month Period
                                                    Ended September 30,           Ended September 30,
                                                    1999           1998           1999           1998
                                                   ------         ------         ------         ------
<S>                                                <C>            <C>            <C>            <C>
         Temporary tenant rentals (Kiosks)         $  129         $  135         $  315         $  360
         Lease termination fees                     2,014            233          2,552          1,130
         Development fees                             911            431          3,526          1,188
         Other                                        165            354          1,555          1,088
                                                   ------         ------         ------         ------
                                                   $3,219         $1,153         $7,948         $3,766
                                                   ======         ======         ======         ======
</TABLE>

         Expenses from Operations

         Rental operating and maintenance expenses for the three month period
ended September 30, 1999 increased $0.1 million, or 2.4%, to $6.0 million as
compared to $5.9 million for the same period in 1998. Rental operating and
maintenance expenses increased $3.2 million, or 22.7%, to $17.4 million for the
nine month period ended September 30, 1999 from $14.2 million for the same
period in 1998. For the nine month period ended September 30, 1999, an increase
of $2.9 million is attributable to the 42 shopping centers acquired and
developed in 1999 and 1998 and $1.7 million in the Core Portfolio Properties is
primarily attributable to an increase in snow removal costs and other
maintenance related costs. These increases were offset by a decrease of $1.4
million relating to the transfer of six shopping center properties into a joint
venture in September 1998 and the transfer of five business center properties to
AIP in August 1998.

         Real estate taxes for the three month period ended September 30, 1999
decreased $0.6 million, or 8.3%, to $6.6 million as compared to $7.2 million for
the same period in 1998. Real estate taxes decreased $0.1 million, or 0.7%, to
$19.6 million for the nine month period ended September 30, 1999 from $19.7
million for the same period in 1998. An increase of $3.2 million is related to
the 42 shopping centers acquired and developed in 1999 and 1998 and $0.4 million
in the Core Portfolio Properties. These increases were offset by a decrease of
$3.7 million relating to the transfer of six shopping center properties into a
joint venture in September 1998 and the transfer of five business center
properties to AIP in August 1998.



                                      -19-
<PAGE>   20

         General and administrative expenses increased $0.8 million, or 24.5%,
to $4.0 million for the three month period ended September 30, 1999 as compared
to $3.2 million in 1998. General and administrative expenses increased $4.0
million, or 43.2%, to $13.2 million for the nine month period ended September
30, 1999 from $9.2 million for the same period in 1998. Total general and
administrative expenses were approximately 4.2% (3.9% after excluding the
severance charge) and 3.9% of total revenues, including total revenues of joint
ventures, for the nine month period ended September 30, 1999 and 1998,
respectively.

         The increase in general and administrative expenses is attributable to
the growth of the Company primarily related to acquisitions, expansions and
developments, relocation of the Company Headquarters to a new office, additional
consulting costs, professional services, several new key executives, and a
severance charge of $0.8 million. The increase was offset by adjustments to
certain variable rate executive incentive compensation accruals of approximately
$0.9 million. The Company continues to maintain a conservative policy with
regard to the expensing of all internal leasing salaries, legal salaries and
related expenses associated with the leasing and re-leasing of existing space.

         Depreciation and amortization expense increased $0.9 million, or 7.3%,
to $13.3 million for the three month period ended September 30, 1999 as compared
to $12.4 million for the same period in 1998. Depreciation and amortization
increased $7.5 million, or 23.6%, to $39.1 million for the nine month period
ended September 30, 1999 from $31.6 million for the same period in 1998. An
increase of $9.7 million is related to the 42 shopping centers acquired and
developed in 1999 and 1998, $1.5 million is related to Core Portfolio Properties
and $0.3 million is related to personal property. These increases were offset by
a decrease of $4.0 million relating to the transfer of six shopping center
properties into a joint venture in September 1998 and the transfer of five
business center properties to AIP in August 1998.

         Interest expense decreased $0.4 million, or 2.5%, to $16.7 million for
the three month period ended September 30, 1999, as compared to $17.1 million
for the same period in 1998. Interest expense increased $8.2 million, or 19.5%,
to $50.1 million for the nine month period ended September 30, 1999 from $41.9
million for the same period in 1998 and 1999. The overall increase in interest
expense for the nine month period ended September 30, 1999 as compared to the
same period in 1998 is primarily related to the acquisition and development of
shopping centers during 1999 and 1998.

         The weighted average debt outstanding during the nine month period
ended September 30, 1999 and related weighted average interest rate was $1.1
billion and 7.2%, respectively, compared to $872.3 million and 7.4%,
respectively, for the same period in 1998. The increase in the weighted average
debt is primarily attributable to the acquisitions, developments and expansions
in 1999 and 1998. Interest costs capitalized, in conjunction with development,
expansion projects and development joint venture interests, were $3.7 million
and $10.4 million for the three and nine month periods ended September 30, 1999,
as compared to $3.3 million and $6.6 million for the same periods in 1998.

         Equity in net income of joint ventures increased $0.1 million, or 3.2%,
to $4.6 million for the three month period ended September 30, 1999 as compared
to $4.5 million for the same period in 1998. Equity in net income of joint
ventures increased $3.8 million, or 37.1%, to $13.9 million for the nine month
period ended September 30, 1999 from $10.1 million for the same period in 1998.
This increase is primarily attributable to approximately $4.9 million of income
from the Company's thirteen joint


                                      -20-
<PAGE>   21


venture interests acquired/formed during 1998 and 1999. This increase is offset
by a $1.1 million decrease relating primarily to the reduction of lease
termination income from the Company's Community Center Joint Venture.

         Equity in net income of minority equity investment increased $1.3
million, to $1.5 million for the three month period ended September 30, 1999, as
compared to $0.2 million for the same period in 1998. Equity in net income of
minority equity investment increased $4.7 million, to $4.9 million for the nine
month period ended September 30, 1999, as compared to $0.2 million for the same
period in 1998. This increase relates to the Company's investment in AIP which
commenced in August 1998.

         The minority equity interest expense increased $1.6 million, to $2.9
million for the three month period ended September 30, 1999, as compared to $1.3
million for the same period in 1998. The minority equity interest expense
increased $6.1 million, to $7.7 million for the nine month period ended
September 30, 1999, as compared to $1.6 million for the same period in 1998.
This increase relates to the Company's purchase of 22 shopping centers in 1998
and 1999 and as consideration, the related issuance of operating partnership
units ("OP Units") which are exchangeable, in certain circumstances and at the
option of the Company, into 4.7 million common shares of the Company or for cash
and the issuance of preferred operating partnership units in December 1998 and
September 1999. This expense represents the income allocation associated with
the priority distributions associated with the minority equity interests.

         The loss on disposition of real estate aggregating $1.8 million relates
to the sale of residual land and redevelopment of the undepreciated portion of a
shopping center in Pensacola, Florida. The majority of the center was vacant
prior to redevelopment. The real estate was sold to a major retailer for
approximately $4.7 million.

         The extraordinary item, which aggregated $0.9 million for the nine
month period ended September 30, 1998, relates to the write-off of unamortized
deferred finance costs associated with the amended and restated $375 million
unsecured revolving credit facility.

         Net Income

         Net income increased $1.9 million, or 9.3%, to $22.6 million for the
three month period ended September 30, 1999, as compared to net income of $20.7
million for the same period in 1998. Net income increased $8.6 million, or
15.2%, to $65.6 million for the nine month period ended September 30, 1999, as
compared to $57.0 million for the same period in 1998. The increase in net
income of $8.6 million is primarily attributable to increases in net operating
revenues (total revenues less operating and maintenance, real estate taxes and
general and administrative expense) aggregating $22.7 million, resulting from
new leasing, retenanting and expansion of Core Portfolio Properties and the 42
shopping centers acquired and developed in 1999 and 1998, an increase of $8.5
million relating to equity in net income from joint ventures and minority equity
investment and an increase of $0.9 million relating to the 1998 extraordinary
item. The aggregate increase in net operating revenues, equity in net income
from joint ventures and minority equity investment and extraordinary item was
offset by increases in depreciation, interest, minority interest expense and a
loss on sale of real estate of $7.5 million, $8.2 million, $6.1 million and $1.7
million, respectively.


                                      -21-
<PAGE>   22



FUNDS FROM OPERATIONS

         Management believes that funds from operations ("FFO") provides an
additional indicator of the financial performance of a Real Estate Investment
Trust. FFO is defined generally as net income applicable to common shareholders
excluding gains (losses) on sale of property, nonrecurring and extraordinary
items, adjusted for certain non-cash items, principally real property
depreciation and equity income (loss) from its joint ventures and adding the
Company's proportionate share of FFO of its unconsolidated joint ventures,
determined on a consistent basis. The Company calculates FFO in accordance with
the foregoing definition, which is substantially the same as the definition
currently used by the National Association of Real Estate Investment Trusts
("NAREIT"). Certain other real estate companies may calculate FFO in a different
manner. For the three month period ended September 30, 1999, FFO increased $5.3
million, or 17.6%, to $35.4 million as compared to $30.1 million for the same
period in 1998. For the nine month period ended September 30, 1999, FFO
increased $22.2 million, or 27.1%, to $104.1 million as compared to $81.9
million for the same period in 1998. The increase is attributable to increases
in revenues from Core Portfolio Properties, acquisitions and developments. The
Company's calculation of FFO is as follows (in thousands):

<TABLE>
<CAPTION>
                                                               Three Month Period                  Nine Month Period
                                                               Ended September 30,                 Ended September 30,
                                                             1999              1998               1999               1998
                                                           --------          ---------          ---------          --------
<S>                    <C>                                 <C>               <C>                <C>                <C>
Net income applicable to
   common shareholders (1)                                  $15,821            $14,702           $ 45,200          $ 43,872
Depreciation of real estate investments                      13,034             12,274             38,416            31,243
Equity in net income of joint ventures                       (4,599)            (4,457)           (13,940)          (10,169)
Equity in net income of minority equity investment           (1,478)              (154)            (4,925)             (154)
Joint Ventures' FFO (2)                                       7,661              5,940             22,437            14,377
Minority equity investment FFO                                3,326                428              9,493               428
Minority interest expense (OP Units)                          1,646              1,300              4,895             1,411
Loss on sale of real estate                                      --                 36              1,753                36
Extraordinary and non-recurring items                            --                 --                802               882
                                                            -------            -------           --------          --------
                                                            $35,411            $30,069           $104,131          $ 81,926
                                                            =======            =======           ========          ========
</TABLE>


         (1) Includes straight line rental revenues of approximately $1.1
million and $1.0 million for the three month periods ended September 30, 1999
and 1998, respectively, and approximately $3.2 million and $2.5 million for the
nine month periods ended September 30, 1999 and 1998, respectively, primarily
related to recent acquisitions and new developments.

         (2) Joint Ventures' Funds From Operations are summarized as follows:

<TABLE>
<CAPTION>
                                                                Three Month Period                Nine Month Period
                                                                Ended September 30,               Ended September 30,
                                                               1999            1998              1999              1998
                                                             -------         --------          --------          --------
<S>                                                          <C>             <C>               <C>               <C>
          Net income (a)                                     $ 8,381          $13,315           $25,474           $26,365
          Gain on sales of real estate                            --           (5,897)             (344)           (8,709)
          Depreciation of real estate investments              5,748            4,081            16,949            10,618
                                                             -------          -------           -------           -------
                                                             $14,129          $11,499           $42,079           $28,274
                                                             =======          =======           =======           =======
          DDRC Ownership interests (b)                       $ 7,661          $ 5,940           $22,437           $14,377
                                                             =======          =======           =======           =======
</TABLE>



                                      -22-
<PAGE>   23

        (a)   Revenues for the three month periods ended September 30, 1999 and
              1998 include approximately $1.0 million and $0.8 million,
              respectively, resulting from the recognition of straight line
              rents of which the Company's proportionate share is $0.5 million
              and $0.4 million, respectively. Revenue for the nine month period
              ended September 30, 1999 and 1998, include approximately $3.1
              million, and $2.1 million, respectively, resulting from the
              recognition of straight line rents of which the Company's
              proportionate share is $1.5 million and $1.0 million,
              respectively.

        (b)   At September 30, 1999, the Company owned joint venture interests
              relating to 27 operating shopping center properties, a 25%
              interest in the Prudential Retail Value Fund and a 50% joint
              venture in a real estate management company. At September 30,
              1998, the Company owned joint venture interests in 25 operating
              shopping center properties.

LIQUIDITY AND CAPITAL RESOURCES

         The Company anticipates that cash flow from operating activities will
continue to provide adequate capital for all principal payments, recurring
tenant improvements, as well as dividend payments in accordance with REIT
requirements and that cash on hand, borrowings available under its existing
revolving credit facilities, as well as other debt and equity alternatives,
including the issuance of OP Units and joint venture capital, will provide the
necessary capital to achieve continued growth. Cash flow from operating
activities for the nine month period ended September 30, 1999 increased to
$107.9 million as compared to $99.8 million for the same period in 1998. The
increase is attributable to the 42 shopping center acquisitions and developments
completed in 1999 and 1998, new leasing, expansion and re-tenanting of the core
portfolio properties.

         An increase in the 1999 quarterly dividend per common share to $0.35
from $0.3275 was approved in February 1999 by the Company's Board of Directors.
The Company's common share dividend payout ratio for the first three quarters of
1999 approximated 61.8% of the actual FFO as compared to 67.9% for the same
period in 1998. It is anticipated that the current dividend level will result in
a more conservative payout ratio as compared to prior years. A lower payout
ratio will enable the Company to retain more capital which will be utilized for
attractive investment opportunities in the development, acquisition and
expansion of portfolio properties.

         During the nine month period ended September 30, 1999, the Company and
its joint ventures invested $237.7 million, net, to acquire, develop, expand,
improve and re-tenant its properties. The Company's expansion acquisition and
development activity is summarized below:

Expansions:

         During 1999, the Company and its joint ventures have completed ten
expansion projects at an aggregate cost of $49.6 million. The Company is
currently expanding/redeveloping seven of its shopping centers. The Company is
also scheduled to commence expansion/redevelopment projects at six additional
shopping centers.

Acquisitions:

         In July 1999, the Company acquired Deer Valley Towne Center, a 198,000
square foot shopping center in Phoenix, Arizona, for an aggregate purchase price
of $25.8 million.



                                      -23-
<PAGE>   24

         In June 1999, DD Development Company, a Company in which DDR owns an
equity ownership interest, acquired Prudential Real Estate Investors' ("PREI")
limited partnership interest in a joint venture, Hendon/DDR/BP, LLC, which owned
15 sites formerly occupied by Best Products at a cost of approximately $29.7
million. As a result, the Company's aggregate investment in the joint venture
increased to approximately $36 million. Ten of the sites are leased as of
September 30, 1999 and two were sold as of September 30, 1999. In addition, in
June 1999, Hendon/DDR/BP, LLC, entered into a $25 million mortgage, with a
financial institution secured by the leased sites. The net financing proceeds
were used to repay advances made by the Company to the joint venture.

         In April 1999, the Company acquired a 50% interest in a 206,000 square
foot shopping center in St. Louis, MO. The joint venture's aggregate purchase
price was $16.6 million and included the assumption of debt aggregating $13.0
million.

         In August 1998, the Company announced a strategic investment in AIP.
Through December 31, 1998, the Company acquired 5,891,196 common shares of AIP
at aggregate cost of $91.3 million. In January 1999, the Company acquired 3.4
million additional common shares of AIP for approximately $51.8 million. In
August 1999, the Company purchased an additional 354,839 common shares of AIP
for approximately $5.5 million. At September 30, 1999, the Company's investment
in AIP approximated $138.0 million. The Company currently holds approximately
46.0% of the outstanding common shares of AIP.

Development (Wholly Owned):

         Through the first nine months of 1999, the Company completed
construction of the following two shopping centers:

o       A 185,000 square foot shopping center in Solon, Ohio, which is anchored
        by Borders, Bed Bath & Beyond, Mustard Seed (a gourmet grocery store),
        Old Navy, Talbots, Pier I and Newman Outfitters.

o       A 200,000 square foot second phase of its Erie, Pennsylvania center
        anchored by Home Depot (not owned by the Company), PETsMART and Circuit
        City.

The Company has three shopping centers under construction and scheduled for
completion in 2000:

o       A 280,000 square foot shopping center in Toledo, Ohio, anchored by
        Kohl's (which opened in the fourth quarter of 1998), Gander Mountain,
        Bed Bath & Beyond and Babies R Us (all of which opened this fall).

o       A 210,000 square foot shopping center in Oviedo, Florida (a suburb of
        Orlando), Phase I of this project includes Office Max, Michael's, Ross
        Dress for Less and Shoe Carnival (all of which opened this fall).

o       A 416,000 square foot shopping center in Meridian, Idaho (a suburb of
        Boise), which is scheduled for completion in 2000 and is expected to be
        anchored by Wal-Mart (not owned by the Company), Shepler's, Shopko, Bed
        Bath & Beyond, Office Depot and Old Navy.

                                      -24-
<PAGE>   25

o       The Company is also in the initial phase of development relating to a
        shopping center located in Riverdale, UT.

Development (Joint Venture):

         Through the first nine months of 1999 the Company and its joint
ventures completed construction of the following two shopping centers:

o       The Village Shoppes of Salem, a 170,278 square foot shopping center in
        Salem, New Hampshire, which is anchored by Best Buy, Linens N' Things,
        MVP Sports, Comp USA, Michael's and Big Party.

o       Phase I of The Commons, a 310,475 square foot shopping center in
        Salisbury, Maryland. Phase I is anchored by Michael's, Office Max,
        PETsMART, Home Depot (not owned) and Target (not owned).

         During 1998 and 1999, the Company entered into joint venture
development agreements on an additional eight shopping center projects with
various regional developers. These eight projects have an aggregate projected
cost of approximately $342.2 million. Several of these projects have commenced
development and are currently scheduled for completion in 1999 and 2000. The
Company is currently financing the projects located in Round Rock, TX; Everett,
MA; Hagerstown, MD; Deer Park, IL and Plainville, CT through the Prudential/DDR
Retail Value Fund and also intends to finance its investment in the Fenton, MO
project through this Fund.

         During the third quarter of 1999, the Company entered into a joint
venture relating to the 642,000 square foot shopping center in Coon Rapids,
Minnesota, the initial phase of which is scheduled to be completed in December
1999 and is anchored by a Kohl's and Jo-Ann, ETC. The Company will own a 25%
equity interest.

         The Company, through its affiliate DDR Oliver McMillan, continues to
pursue six urban entertainment and retail projects aggregating 1.2 million
square feet of GLA at a projected cost of approximately $233 million. Two of
these projects are under construction. The remaining projects are scheduled to
commence in 2000 with completion in 2000 and 2001.

FINANCING ACTIVITIES

         The acquisitions, developments and expansions in 1999 and 1998 were
financed through cash provided from operating activities, revolving credit
facilities, mortgage debt assumed, construction loans, sale of property,
issuance of OP Units and other joint venture capital. Total debt outstanding at
September 30, 1999 was $1.1 billion compared to $1.0 billion at December 31,
1998.

         Commencing in October 1999 through November 12, 1999, the Company
purchased in open market transactions, 1,550,500 of its common shares, at prices
ranging from $13.44 to $14.00, for an aggregate purchase price of approximately
$21.6 million. In February and August 1999, the Company's Board of Directors
authorized the officers of the Company to implement a common share repurchase
program in response to what the Company believed was a distinct undervaluation
of the Company's common shares in the public market. Under the terms authorized
by the Company's Board, as amended in November 1999, the Company may purchase in
the open market, subject to certain requirements, common shares of the Company,
up to a maximum value of $200 million. The Company



                                      -25-
<PAGE>   26

may invest proceeds from the sale of assets to purchase these shares. It is not
the Company's intention to increase the leverage on its balance sheet to
implement this stock repurchase program.

         During the second and third quarters of 1999, the Prudential/DDR Retail
Value Fund ("Fund"), a joint venture in which the Company effectively owns a 25%
interest, agreed to acquire the Company's 50% joint venture interests relating
to the development of six shopping centers. The Company was reimbursed by the
Fund approximately $74.3 million associated with development costs incurred on
each of these projects. In addition, the Company transferred its interest in a
shopping center under development in Coon Rapids, MN, a suburb of Minneapolis,
to a joint venture in which the Company retained a 25% interest and was
reimbursed $2.5 million relating to development costs previously incurred on
this project. The Company also sold certain land parcels adjacent to its
shopping center in Wilmington, NC and received aggregate proceeds of
approximately $6.1 million.

         In September 1999, the Company completed a $75 million private
placement of 300,000, 8.875% perpetual preferred "down-REIT" preferred
partnership units with an institutional investor. The units are exchangeable,
under certain circumstances, for Class K, 8.875% cumulative preferred shares.
The units may be exchanged into common shares if the Company fails to pay
dividends for six consecutive quarters. The net proceeds of approximately $73.1
million were effectively used to repay approximately $25.8 million in mortgage
indebtedness and $40.1 million in convertible debentures which matured on
August 15, 1999. The balance of these proceeds was used to repay variable rate
borrowings under the Company's revolving credit facilities.

         During the nine month period ended September 30, 1999, the Company
issued $2.7 million in OP Units in conjunction with the purchase of certain
expansion areas at two recently acquired shopping centers and the purchase of
joint venture interests. These OP Units are, in certain circumstances and at the
election of the Company, exchangeable into approximately 139,000 common shares
of the Company or for cash.

         In January 1999, the Company repaid a third party mortgage of a 50%
owned joint venture partnership aggregating approximately $49.2 million. In
return, the joint venture entered into a corresponding mortgage note payable to
the Company bearing an interest rate of LIBOR plus 2.75%. In addition, the
Company received a loan origination fee for this transaction of $0.4 million. In
March 1999, the joint venture obtained a bridge loan and used the proceeds to
repay the mortgage note to the Company. In June 1999, the joint venture entered
into a 10 year, fixed rate mortgage for $55.5 million at 7.31%.

         In March 1999, the Company filed a $750 million shelf registration
statement with the SEC in which the Company may issue common shares, preferred
shares, warrants for common shares or debt.

         In March 1999, the Company amended its revolving credit facility with
National City Bank to increase the available borrowings to $25 million from $20
million and to convert it to a secured facility. The credit facility is secured
by certain partnership investments. The Company also maintains the right to
convert the credit facility back to an unsecured credit facility and to reduce
the credit facility amount to $20 million.

         At September 30, 1999, the Company's capitalization consisted of $1.1
billion of debt (excluding the Company's proportionate share of joint venture
mortgage debt aggregating $430.0 million), $413.8 million of preferred shares
and preferred partnership units and $924.2 million of market equity (market
equity is defined as common shares and OP Units outstanding multiplied by the



                                      -26-
<PAGE>   27

closing price per common share on the New York Stock Exchange at September 30,
1999 of $14.00), resulting in a debt to total market capitalization ratio of
0.45 to 1. At September 30, 1999, the Company's total debt consisted of $791.9
million of fixed rate debt and $290.0 million of variable rate debt.

         It is management's intention that the Company have access to the
capital resources necessary to expand and develop its business. Accordingly, the
Company may seek to obtain funds through additional equity offerings or debt
financing or joint venture capital in a manner consistent with its intention to
operate with a conservative debt capitalization policy and maintain its
investment grade ratings with Moody's Investor Services and Standard and Poor's.
As of September 30, 1999, the Company had $750.0 million available under its
shelf registration statement. In addition, as of September 30, 1999, the Company
had cash of $1.5 million and $167 million available under its $400 million of
revolving credit facilities. On September 30, 1999, the Company also had 113
operating properties with $146.9 million, or 71.4%, of the total revenue for the
nine month period ended September 30, 1999 which were unencumbered, thereby
providing a potential collateral base for future borrowings.

INFLATION

         Substantially all of the Company's long-term leases contain provisions
designed to mitigate the adverse impact of inflation. Such provisions include
clauses enabling the Company to receive percentage rentals based on tenants'
gross sales, which generally increase as prices rise, and/or escalation clauses,
which generally increase rental rates during the terms of the leases. Such
escalation clauses are often related to increases in the consumer price index or
similar inflation indices. In addition, many of the Company's leases provide for
fixed rate rental increases or are for terms of less than ten years, which
permits the Company to seek increased rents upon re-rental at market rates. Most
of the Company's leases require the tenants to pay their share of operating
expenses, including common area maintenance, real estate taxes, insurance and
utilities, thereby reducing the Company's exposure to increases in costs and
operating expenses resulting from inflation.

ECONOMIC CONDITIONS

         Historically, real estate has been subject to a wide range of cyclical
economic conditions which affect various real estate sectors and geographic
regions with differing intensities and at different times. Adverse changes in
general or local economic conditions, could result in the inability of some
existing tenants of the Company to meet their lease obligations and could
otherwise adversely affect the Company's ability to attract or retain tenants.
The shopping centers are typically anchored by discount department stores
(usually Wal-Mart, Kmart or J.C. Penney), supermarkets, and drug stores which
usually offer day-to-day necessities, rather than high-priced luxury items.
Since these merchants typically perform better in an economic recession than
those who market high priced luxury items, the percentage rents received by the
Company have remained relatively stable. In addition, the Company seeks to
reduce its operating and leasing risks through ownership of a portfolio of
properties with a diverse geographic and tenant base.

YEAR 2000

         The Year 2000 issue ("Year 2000") is the result of computer programs
being written using two digits rather than four to define the applicable year.
If not corrected, computer programs that have


                                      -27-
<PAGE>   28


time-sensitive hardware and software may interpret a date using "00" as the year
1900 rather than the year 2000. This situation could result in a system failure
or erroneous results.

         The Company believes that it has identified all of its information
technology ("IT") and non-IT systems to assess their Year 2000 readiness.
Critical IT systems include: accounts receivable and rent collections, accounts
payable and general ledger, human resources and payroll (both property and
corporate levels), cash management, fixed assets and computer equipment
(including desktop/laptop computers and data networking equipment). Critical
non-IT systems include property environmental, health safety and security
systems (including elevators and alarm systems) as well as telephone systems,
fax machines and copy machines.

         The Company has completed an assessment of its critical IT systems.
Based on that assessment and the assurances of third party software and hardware
system providers, the Company's critical IT systems have been remediated, and
the Company believes that these systems are Year 2000 compliant as of September
30, 1999. The Company has determined its exposure to non-IT systems that are not
Year 2000 compliant and believes that all such systems have been identified and
evaluated. Written confirmation of Year 2000 compliance has been received from
most vendors of non-IT equipment and services; written confirmation of
compliance from some utility service providers is still pending as of September
30, 1999. The Company expects to obtain the remaining written confirmations of
compliance during the fourth quarter of 1999.

         To date, the Company has expended approximately $76,000 and expects to
expend an additional $34,000 in connection with upgrading building management,
mechanical and computer systems. The costs of the project and the date on which
the Company believes it will achieve complete Year 2000 compliance are based on
management's best estimates, which were derived utilizing numerous assumptions
of future events, including the continued availability of certain resources and
other factors. However, there can be no guarantee that these estimates will be
achieved and actual results could differ materially from those anticipated.

         To date, the Company is not aware of any significant suppliers or
vendors with a Year 2000 issue that would materially impact the Company's
results of operations, liquidity, or capital resources. However, there can be no
assurances that the systems of other companies, on which the Company's systems
rely, will be timely converted and would not have an adverse effect on the
Company's systems.

         The Company believes it has an effective program in place that will
resolve the Year 2000 issue in a timely manner. Aside from catastrophic failure
of banks, utilities, or governmental agencies, the Company believes that it
could continue its normal business operations if compliance by the Company is
delayed. The Company does not intend to develop a formal contingency plan, as
the Company believes that all critical systems will be Year 2000 compliant. The
Company does not believe that the Year 2000 issue with materially impact its
results of operations, liquidity or capital resources.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

         At September 30, 1999, approximately 73.2% of the Company's debt (not
including joint venture debt) bore interest at fixed rates with a weighted
average maturity of approximately 7.2 years and a weighted average interest rate
of approximately 7.5%. The remainder of the Company's debt bears interest at
variable rates, with a weighted average maturity of approximately 1.5 years and
a weighted average interest rate of approximately 6.4%. As of September 30,
1999, the Company's aggregate joint ventures indebtedness, excluding the
minority equity investment, aggregated $702.5



                                      -28-
<PAGE>   29

million of fixed rate debt, of which the Company's proportionate share was
$354.8 million, and $147.1 million of variable rate debt, of which the Company's
proportionate share was $75.2 million. The Company intends to utilize variable
rate indebtedness available under its revolving credit facilities to initially
fund future acquisitions and developments. Thus, to the extent that the Company
incurs additional variable rate indebtedness, its exposure to increases in
interest rates in an inflationary period would increase. The Company believes,
however, that increases in interest expense as a result of inflation would not
significantly impact the Company's distributable cash flow.

         At September 30, 1999, the fair value of the Company's fixed rate debt
amounted to a liability of $769.4 million (excluding joint venture debt)
compared to its carrying amount of $791.9 million. The fair value of the
Company's proportionate share of joint venture fixed rate debt was $338.0
million compared to its carrying amount of $354.8 million. The Company estimates
that a 100 basis point decrease in market interest rates at September 30, 1999
would have changed the fair value of the Company's fixed rate debt and
proportionate share of joint ventures fixed rate debt to a liability of $807.1
million and $350.7 million, respectively. The sensitivity to changes in interest
rate of the Company's fixed rate debt was determined with a valuation model
based upon changes that measure the net present value of such obligations which
arise from the hypothetical estimate discussed above.

         The Company intends to continuously monitor and actively manage
interest costs on its variable rate debt portfolio and may enter into swap
positions based on market fluctuations. In addition, the Company believes that
it has the ability to obtain funds through additional equity and/or debt
offerings, including the issuance of medium term notes and joint venture
capital. Accordingly, the cost of obtaining such protection agreements in
relation to the Company's access to capital markets will continue to be
evaluated.




                                      -29-
<PAGE>   30


                                     PART II
                                OTHER INFORMATION

ITEM 1.   LEGAL PROCEEDINGS

         Other than routine litigation and administrative proceedings arising in
the ordinary course of business, the Company is not presently involved in any
litigation nor, to its knowledge, is any litigation threatened against the
Company or its properties, which is reasonably likely to have a material adverse
effect on the liquidity or results of operations of the Company.

ITEM 2.    CHANGES IN SECURITIES AND USE OF PROCEEDS

         In September 1999, the Company issued 300,000 preferred partnership
units which are exchangeable, under certain circumstances, into Class K, 8.875%
cumulative preferred shares. The units are exchangeable for the Company's common
shares if the Partnership fails to make distributions for six consecutive
quarters. This transaction was conducted as a private placement in reliance on
the exemption from registrations provided by Section 4(2) of the securities Act
of 1933, as amended.

         In July 1999, the Company issued limited partnership units (the
"Units") which are redeemable for an amount equal to the value of approximately
47,190 of the Company's common shares. The Units are redeemable, subject to the
Company's right to purchase such units for cash or for Company common shares on
a one-for-one basis. This transaction was conducted as a private placement in
reliance on the exemption from registrations provided by Section 4(2) of the
securities Act of 1933, as amended.

ITEM 3.  DEFAULTS ON SENIOR SECURITIES

         None

ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

         None

ITEM 5.  OTHER INFORMATION

         None

ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

3(i)   Company's amended articles of corporation

10.1   Employment Agreement, dated April 2, 1999, between the Company and
       Scott A. Wolstein

10.2   Employment Agreement, dated April 2, 1999, between the Company and
       James A. Schoff


                                      -30-
<PAGE>   31



a)       Exhibits -

         27   (a)   Financial Data Schedule
              (b)   Date of Report           Items Reported
                    April 23, 1999           Item 5.  Other Events
                                             Item 7.  Financial Statements,
                                             Proforma Financial Information and
                                             Exhibits



                                      -31-
<PAGE>   32


                                   SIGNATURES



         Pursuant to the requirements of the Securities Exchange Act of 1934,
the Registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

                                    DEVELOPERS DIVERSIFIED REALTY CORPORATION



  November 15, 1999                        /s/  Scott A. Wolstein
  -----------------                 ----------------------------------------
       (Date)                       Scott A. Wolstein, Chairman of the Board
                                    and Chief Executive Officer


  November 15, 1999                      /s/  William H. Schafer
  -----------------                 -----------------------------------------
       (Date)                       William H. Schafer, Chief Financial Officer
                                    (Principal Financial Officer and Principal
                                    Accounting Officer)





                                      -32-




<PAGE>   1
                                                                  EXHIBIT 3.1

                            CERTIFICATE OF AMENDMENT
                                       TO
                              AMENDED AND RESTATED
                            ARTICLES OF INCORPORATION
                                       OF
                    DEVELOPERS DIVERSIFIED REALTY CORPORATION


         WILLIAM H. SCHAFER, Vice President, and JOAN U. ALLGOOD, Secretary, of
Developers Diversified Realty Corporation, an Ohio corporation (the
"Corporation"), do hereby certify that the following resolution to amend the
Amended and Restated Articles of Incorporation of the Corporation was adopted by
a majority vote of the Board of Directors of the Corporation at a meeting held
on August 31, 1999, no greater vote being required by the Amended and Restated
Articles of Incorporation of the Corporation, and pursuant to the authority of
Section 1701.70(B)(1) and 1701.73(A) of the Ohio Revised Code:

                  RESOLVED, that the Amended and Restated Articles of
         Incorporation of the Corporation be amended by adding at the end of
         Division A-XI of Article FOURTH thereof a new Section 6 reading as
         follows:

                  Section 6. 8 7/8 % Class K Cumulative Redeemable Preferred
         Shares. Of the 750,000 authorized Class K Shares, 350,000 shares are
         designated as a series entitled "8 7/8 % Class K Cumulative Redeemable
         Preferred Shares" (hereinafter called "8 7/8 % Class K Preferred
         Shares"). The 8 7/8 % Class K Preferred Shares shall have the express
         terms set forth in this Division as being applicable to all Class K
         Preferred Shares as a class and, in addition, the following express
         terms applicable to all 8 7/8 % Class K Preferred Shares as a series of
         Class K Shares:

         (a) The annual dividend rate of the 8 7/8 % Class K Preferred Shares
         shall be 8 7/8 % of the liquidation preference of $250.00 per share.

         (b) Dividends on the 8 7/8 % Class K Preferred Shares shall be payable,
         if declared, quarterly on or about the fifteenth day of January, April,
         July and October. The dividends payable for each full quarterly
         dividend period on each 8 7/8 % Class K Preferred Shares shall be
         $5.546875. Dividends for any period shorter or longer than a full
         dividend period on the 8 7/8 % Class K Preferred Shares, shall be
         computed on the basis of a 360-day year consisting of twelve 30-day
         months. The aggregate dividend payable quarterly to each holder of 8
         7/8 % Class K Preferred Shares shall be rounded to the nearest one
         one-hundredth of one cent with $.00005 being rounded upward. Each
         dividend shall be payable to the holders of record on such record date,
         no less than 10 nor more than 30 days preceding the payment date
         thereof, as shall be fixed from time to time by the Corporation's Board
         of Directors.



<PAGE>   2


         (c) Dividends on 8 7/8 % Class K Preferred Shares shall be cumulative
         as follows:

                  (1) With respect to shares included in the initial issue of
                  8 7/8 % Class K Preferred Shares and shares issued any time
                  thereafter up to and including the record date for the payment
                  of the first dividend on the initial issue of 8 7/8 % Class K
                  Preferred Shares, dividends shall be cumulative from the date
                  of the initial issue of 8 7/8 % Class K Preferred Shares; and

                  (2) With respect to shares issued any time after the aforesaid
                  record date, dividends shall be cumulative from the dividend
                  payment date next preceding the date of issue of such shares,
                  except that if such shares are issued during the period
                  commencing the day after the record date for the payment of a
                  dividend on 8 7/8 % Class K Preferred Shares and ending on the
                  payment date of that dividend, dividends with respect to such
                  shares shall be cumulative from that dividend payment date.

         (d) The Corporation may, at any time or from time to time on, at its
         option upon not less than thirty (30) nor more than sixty (60) days'
         written notice, may redeem all or any part of the 8 7/8 % Class K
         Preferred Shares at a redemption price of $250.00 per share plus, in
         each case, an amount equal to all dividends accrued and unpaid thereon
         to the redemption date, without interest. The redemption price (other
         than the portion thereof consisting of accrued and unpaid dividends) is
         payable solely out of the sale proceeds of other capital shares of the
         Corporation, which may include any equity securities (including common
         shares and preferred shares), shares, interests, participation or other
         ownership interests (however designated) and any rights (other than
         debt securities convertible into or exchangeable for equity
         securities), or options to purchase any of the foregoing.

         (e) The amount payable per 8 7/8 % Class K Preferred Share in the event
         of any voluntary or involuntary liquidation, dissolution or winding up
         of the affairs of the Corporation shall be $250.00, plus an amount
         equal to all dividends accrued and unpaid thereon to the date of
         payment.

         (f) The affirmative vote of the holders of at least two-thirds of the
         Class K Preferred Shares at the time outstanding, voting separately as
         a class, given in person or by proxy either in writing or at a meeting
         called for the purpose, shall be necessary to effect the authorization,
         creation, increase in the authorized number of or issuance of any
         shares, or any security convertible into or exchangeable for shares, in
         any such case ranking prior to such series of Class K Preferred Shares
         in dividends, distributions or rights upon liquidation, dissolution or
         winding up.


<PAGE>   3



                  IN WITNESS WHEREOF, we have executed this instrument in one or
more counterparts as of the 2nd day of September, 1999.





                                      ------------------------------
                                      Name:
                                      Title:



                                      -----------------------------
                                      Name:  Joan U. Allgood
                                      Title:  Secretary



<PAGE>   4



                              AMENDED AND RESTATED

                            ARTICLES OF INCORPORATION

                                       OF

                       DEVELOPERS DIVERSIFIED CORPORATION


                  The undersigned, desiring to form a corporation for profit
under Sections 1701.01 to 1701.98, inclusive, of the Ohio Revised Code, does
hereby certify:

         FIRST: The name of the Corporation shall be Developers Diversified
Realty Corporation.

         SECOND: The place in the State of Ohio where the principal office of
the Corporation is located is Moreland Hills, Cuyahoga County.

         THIRD: The purpose of the Corporation is to engage in any lawful act or
activity for which corporations may be formed under Sections 1701.01 to 1701.98,
inclusive of the Ohio Revised Code.

         FOURTH: The authorized number of shares of the Corporation is
109,000,000, consisting of 100,000,000 Common Shares, without par value
(hereinafter called "Common Shares"), 1,500,000 Class A Cumulative Preferred
Shares, without par value (hereinafter called "Class A Shares"), 1,500,000 Class
B Cumulative Preferred Shares, without par value (hereinafter called "Class B
Shares"), 1,500,000 Class C Cumulative Preferred Shares, without par value
(hereinafter called "Class C Shares"), 1,500,000 Class D Cumulative Preferred
Shares, without par value (hereinafter called "Class D Shares"), 1,500,000 Class
E Cumulative Preferred Shares, without par value (hereinafter called "Class E
Shares"), and 1,500,000 Noncumulative Preferred Shares, without par value
(hereinafter called "Noncumulative Shares").

                                   DIVISION A

         I. The Class A Cumulative Preferred Shares. The Class A Shares shall
have the following express terms:

                  Section 1. Series. The Class A Shares may be issued from time
                  to time in one or more series. All Class A Shares shall be of
                  equal rank and shall be identical, except in respect of the
                  matters that may be fixed by the Board of Directors as
                  hereinafter provided, and each share of a series shall be
                  identical with all other shares of such series, except as to
                  the dates from which dividends shall accrue and be cumulative.
                  All Class A Shares shall rank on a parity with the Class B
                  Shares, the Class C Shares, the Class D Shares, the Class E
                  Shares and the Noncumulative Shares and shall be identical to
                  all Class B Shares, Class C Shares, Class D Shares, Class E
                  Shares and Noncumulative Shares except (1) in respect of the
                  matters that may be fixed by the Board of Directors as
                  provided in clauses (a) through (i), inclusive, of this
                  Section 1 and (2) only dividends on Class A Shares,



<PAGE>   5


                  Class B Shares, Class C Shares, Class D Shares and Class E
                  Shares shall be cumulative as set forth herein. Subject to the
                  provisions of Sections 2 through 5, both inclusive, and Item
                  VII of this Division, which provisions shall apply to all
                  Class A Shares, the Board of Directors hereby is authorized to
                  cause such shares to be issued in one or more series and, with
                  respect to each such series to determine and fix prior to the
                  issuance thereof (and thereafter, to the extent provided in
                  clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item I) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.



                                     Page 2
<PAGE>   6


         Section 2.  Dividends.

                  (a) The holders of Class A Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class A Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  A Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class A Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class B Shares, Class C Shares, Class D
                  Shares, Class E Shares and Noncumulative Shares then issued
                  and outstanding and entitled to receive such dividends.

                  (b) So long as any Class A Shares shall be outstanding no
                  dividend, except a dividend payable in Common Shares or other
                  shares ranking junior to the Class A Shares, shall be paid or
                  declared or any distribution be made, except as aforesaid, in
                  respect of the Common Shares or any other shares ranking
                  junior to the Class A Shares, nor shall any Common Shares or
                  any other shares ranking junior to the Class A Shares be
                  purchased, retired or otherwise acquired by the Corporation,
                  except out of the proceeds of the sale of Common Shares or
                  other shares of the Corporation ranking junior to the Class A
                  Shares received by the Corporation subsequent to the date of
                  first issuance of Class A Shares of any series, unless:

                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2) All unpaid dividends on Noncumulative Shares for
                  the then current dividend period shall have been declared and
                  paid or a sum sufficient for payment therefor set apart; and

                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares of any
                  series from any sinking fund provided for shares of such
                  series in accordance with the provisions of Section 1 of this
                  Item I.


                                     Page 3
<PAGE>   7


                  (c) The foregoing restrictions on the payment of dividends or
                  other distributions on, or on the purchase, redemption
                  retirement or other acquisition of, Common Shares or any other
                  shares ranking on a parity with or junior to the Class A
                  Shares shall be inapplicable to (i) any payments in lieu of
                  issuance of fractional shares thereof, whether upon any
                  merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item VIII(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                  (d) If, for any taxable year, the Corporation elects to
                  designate as "capital gain dividends" (as defined in Section
                  857 of the Code), any portion (the "Capital Gains Amount") of
                  the dividends paid or made available for the year to holders
                  of all classes of stock (the "Total Dividends"), then, to the
                  extent permissible under the Code and to the extent it does
                  not cause any dividends to fail to qualify for the dividends
                  paid deduction under Section 561 of the Code, the portion of
                  the Capital Gains Amount that shall be allocable to holders of
                  the Class A Shares shall be the amount that the total
                  dividends paid or made available to the holders of the Class A
                  Shares for the year bears to the Total Dividends.

         Section 3.  Redemption.

                  (a) Subject to the express terms of each series, the
                  Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Class A Shares at the time outstanding at the applicable
                  redemption price for such series fixed in accordance with the
                  provisions of Section 1 of this Item I; and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Class A Shares as may be required to fulfill
                  the requirements of any sinking fund provided for shares of
                  such series at the applicable sinking fund redemption price
                  fixed in accordance with the provisions of Section 1 of this
                  Item I; and shall in each case pay all accrued and unpaid
                  dividends to the redemption date.

                  (b) (1) Notice of every such redemption shall be mailed,
                  postage prepaid, to the holders of record of the Class A
                  Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item I prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class A Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and




                                     Page 4
<PAGE>   8

                  surplus of not less than $100,000,000, named in such notice
                  and direct that there be paid to the respective holders of the
                  Class A Shares so to be redeemed amounts equal to the
                  redemption price of the Class A Shares so to be redeemed,
                  together with such accrued and unpaid dividends thereon, on
                  surrender of the share certificate or certificates held by
                  such holders; and upon the deposit of such notice in the mail
                  and the making of such deposit of money with such bank or
                  trust company, such holders shall cease to be shareholders
                  with respect to such shares; and from and after the time such
                  notice shall have been so deposited and such deposit of money
                  shall have been so made, such holders shall have no rights or
                  claim against the Corporation with respect to such shares,
                  except only the right to receive such money from such bank or
                  trust company without interest or to exercise before the
                  redemption date any unexpired privileges of conversion. In the
                  event less than all of the outstanding Class A Shares are to
                  be redeemed, the Corporation shall select by lot the shares so
                  to be redeemed in such manner as shall be prescribed by the
                  Board of Directors.

                           (2) If the holders of Class A Shares which have been
                  called for redemption shall not within six years after such
                  deposit claim the amount deposited for the redemption thereof,
                  any such bank or trust company shall, upon demand, pay over to
                  the Corporation such unclaimed amounts and thereupon such bank
                  or trust company and the Corporation shall be relieved of all
                  responsibility in respect thereof and to such holders.

                  (c) Any Class A Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class A Shares without serial
                  designation.

                  (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item VIII of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  A Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class A
                  Shares, unless all dividends on all Class A Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.

         Section 4.  Liquidation.

                  (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class A Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation,



                                     Page 5
<PAGE>   9

                  including its capital, before any amount shall be paid or
                  distributed among the holders of the Common Shares or any
                  other shares ranking junior to the Class A Shares, the amounts
                  fixed with respect to shares of such series in accordance with
                  Section 1 of this Item I, plus an amount equal to all
                  dividends accrued and unpaid thereon to the date of payment of
                  the amount due pursuant to such liquidation, dissolution or
                  winding up of the affairs of the Corporation. In the event the
                  net assets of the Corporation legally available therefor are
                  insufficient to permit the payment upon all outstanding Class
                  A Shares, Class B Shares, Class C Shares, Class D Shares,
                  Class E Shares and Noncumulative Shares of the full
                  preferential amount to which they are respectively entitled,
                  then such net assets shall be distributed ratably upon all
                  outstanding Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares and Noncumulative Shares in
                  proportion to the full preferential amount to which each such
                  share is entitled.

                           (2) After payment to the holders of Class A Shares of
                  the full preferential amounts as aforesaid, the holders of
                  Class A Shares, as such, shall have no right or claim to any
                  of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
                  with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                  (a) The holders of Class A Shares shall have no voting rights,
                  except as provided in this Section or required by law.

                  (b) (1) If, and so often as, the Corporation shall be in
                  default in the payment of dividends on any series of Class A
                  Shares at the time outstanding, whether or not earned or
                  declared, for a number of consecutive dividend payment periods
                  which in the aggregate contain at least 540 days, all holders
                  of such Class A Shares, voting separately as a class, together
                  with all Class B Shares, Class C Shares, Class D Shares, Class
                  E Shares and Noncumulative Shares upon which like voting
                  rights have been conferred and are exercisable under the
                  circumstances described in Subsection 5(c), shall be entitled
                  to elect, as herein provided, a total of two members of the
                  Board of Directors of the Corporation; provided, however, that
                  the holders of such Class A Shares shall not exercise such
                  special class voting rights except at meetings of such
                  shareholders for the election of directors at which the
                  holders of not less than 50% of such Class A Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until all accrued and unpaid dividends on such Class A Shares
                  then outstanding shall have been paid or declared and a sum
                  sufficient for the payment thereof set aside for payment,
                  whereupon the holders of such Class A Shares shall be divested
                  of their special class voting rights in respect of


                                     Page 6
<PAGE>   10


                  subsequent elections of directors, subject to the revesting of
                  such special class voting rights in the event above specified
                  in this paragraph.

                           (2) In the event of default entitling holders of
                  Class A Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Class A Shares upon which such default in the
                  payment of dividends exists and notice thereof shall be given
                  in the same manner as that required for the annual meeting of
                  shareholders; provided, however, that the Corporation shall
                  not be required to call such special meeting if the annual
                  meeting of shareholders shall be called to be held within 90
                  days after the date of receipt of the foregoing written
                  request from the holders of Class A Shares. At any meeting at
                  which such holders of Class A Shares shall be entitled to
                  elect directors, holders of 50% of such Class A Shares,
                  present in person or by proxy, shall be sufficient to
                  constitute a quorum, and the vote of the holders of a majority
                  of such shares so present at any such meeting at which there
                  shall be such a quorum shall be sufficient to elect the
                  members of the Board of Directors which such holders of Class
                  A Shares are entitled to elect as herein provided.
                  Notwithstanding any provision of these Amended and Restated
                  Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Class A Shares pursuant to this Subsection
                  shall serve in addition to any other directors then in office
                  or proposed to be elected otherwise than pursuant to this
                  Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in the total number of or
                  classifications of directors of the Corporation or require the
                  resignation of any director elected otherwise than pursuant to
                  this Subsection. Notwithstanding any classification of the
                  other directors of the Corporation, the two directors elected
                  by such holders of Class A Shares shall be elected annually
                  for terms expiring at the next succeeding annual meeting of
                  shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Class A Shares in respect of
                  elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death, resignation, removal
                  from office or otherwise, the remaining director elected by
                  such holders voting as a class may elect a successor who shall
                  hold office for the unexpired term in respect of which such
                  vacancy occurred.

                  (c) If at any time when the holders of Class A Shares are
                  entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class B Shares,
                  Class C Shares, Class D Shares, Class E Shares or
                  Noncumulative Shares are entitled to elect directors pursuant
                  hereto by reason of any default in the payment of dividends
                  thereon, then the voting rights of the Class A Shares, the


                                     Page 7
<PAGE>   11



                  Class B Shares, the Class C Shares, the Class D Shares, the
                  Class E Shares and the Noncumulative Shares then entitled to
                  vote shall be combined (with each class of shares having a
                  number of votes proportional to the aggregate liquidation
                  preference of its outstanding shares). In such case, the
                  holders of Class A Shares and of all such other shares then
                  entitled so to vote, voting as a class, shall elect such
                  directors. If the holders of any such other shares have
                  elected such directors prior to the happening of the default
                  or event permitting the holders of Class A Shares to elect
                  directors, or prior to a written request for the holding of a
                  special meeting being received by the Secretary of the
                  Corporation as required above, then a new election shall be
                  held with all such other shares and the Class A Shares voting
                  together as a single class for such directors, resulting in
                  the termination of the term of such previously elected
                  directors upon the election of such new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
                  of the Class A Shares at the time outstanding, voting
                  separately as a class, given in person or by proxy either in
                  writing or at a meeting called for the purpose, shall be
                  necessary to effect either of the following:

                           (1) Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of Class A Shares which
                  are set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class A Shares
                  or of any shares ranking on a parity with or junior to the
                  Class A Shares nor the amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially preferences or voting or other rights
                  of the holders of Class A Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such series of
                  Class A Shares.

                  (e) In the event, and only to the extent, that (1) Class A
                  Shares are issued in more than one series and (2) Ohio law
                  permits the holders of a series of a class of capital stock to
                  vote separately as a class, the affirmative vote of the
                  holders of at least two-thirds of each series of Class A
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of




                                     Page 8
<PAGE>   12




                  such series which are set forth in these Amended and Restated
                  Articles of Incorporation, as amended; provided, however,
                  neither the amendment of these Amended and Restated Articles
                  of Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class A Shares
                  or of any shares ranking on a parity with or junior to the
                  Class A Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.

                  Section 6. 9 1/2% Class A Cumulative Redeemable Preferred
                  Shares. Of the 1,500,000 authorized Class A Shares, 460,000
                  shares are designated as a series entitled "9 1/2% Class A
                  Cumulative Redeemable Preferred Shares" (hereinafter called
                  "9 1/2% Class A Preferred Shares"). The 9 1/2% Class A
                  Preferred Shares shall have the express terms set forth in
                  this Item I as being applicable to all Class A Shares as a
                  class and, in addition, the following express terms applicable
                  to all 9 1/2% Class A Preferred Shares as a series of Class A
                  Shares:

                           (a) The annual dividend rate of the 9 1/2% Class A
                  Preferred Shares shall be 9 1/2% of the liquidation preference
                  of $250.00 per share.

                           (b) Dividends on the 9 1/2% Class A Preferred Shares
                  shall be payable, if declared, quarterly on or about the 15th
                  day of March, June, September, and December each year, the
                  first quarterly dividend being payable, if declared, on
                  December 15, 1995. The dividends payable for each full
                  quarterly dividend period on each 9 1/2% Class A Preferred
                  Shares shall be $5.94.

                           Dividends for the initial dividend period on the
                  9 1/2% Class A Preferred Shares, or for any period shorter or
                  longer than a full dividend period on the 9 1/2% Class A
                  Preferred Shares, shall be computed on the basis of a 360-day
                  year consisting of twelve 30-day months. The aggregate
                  dividend payable quarterly to each holder of 9 1/2% Class A
                  Preferred Shares shall be rounded to the nearest one
                  one-hundredth of one cent with $.00005 being rounded upward.
                  Each dividend shall be payable to the holders of record on
                  such record date, no less than 10 nor more than 30 days
                  preceding the payment date thereof, as shall be fixed from
                  time to time by the Corporation's Board of Directors.

                           (c) Dividends on 9 1/2% Class A Preferred Shares
                  shall be cumulative as follows:

                                    (1) With respect to shares included in the
                           initial issue of 9 1/2% Class A Preferred Shares and
                           shares issued any time thereafter up to and including
                           the record date for the payment of the first dividend
                           on the initial issue of 9 1/2% Class A Preferred
                           Shares, dividends shall be cumulative from the date
                           of the initial issue of 9 1/2% Class A Preferred
                           Shares; and



                                     Page 9
<PAGE>   13


                                    (2) With respect to shares issued any time
                           after the aforesaid record date, dividends shall be
                           cumulative from the dividend payment date next
                           preceding the date of issue of such shares, except
                           that if such shares are issued during the period
                           commencing the day after the record date for the
                           payment of a dividend on 9 1/2% Class A Preferred
                           Shares and ending on the payment date of that
                           dividend, dividends with respect to such shares shall
                           be cumulative from that dividend payment date.

                           (d) Except as required to preserve the Corporation's
                  status as a real estate investment trust under the Internal
                  Revenue Code of 1986, as amended, the 9 1/2% Class A Preferred
                  Shares may not be redeemed prior to November 15, 2000. At any
                  time or from time to time on and after November 15, 2000 the
                  Corporation, at its option upon not less than thirty (30) nor
                  more than sixty (60) days' written notice, may redeem all or
                  any part of the 9 1/2% Class A Preferred Shares at a
                  redemption price of $250.00 per share plus, in each case, an
                  amount equal to all dividends accrued and unpaid thereon to
                  the redemption date, without interest. The redemption price
                  (other than the portion thereof consisting of accrued and
                  unpaid dividends) is payable solely out of the sale proceeds
                  of other capital shares of the Corporation, which may include
                  any equity securities (including common shares and preferred
                  shares), shares, interests, participation or other ownership
                  interests (however designated) and any rights (other than debt
                  securities convertible into or exchangeable for equity
                  securities), or options to purchase any of the foregoing.

                           (e) The amount payable per 9 1/2% Class A Preferred
                  Share in the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation shall be $250.00, plus an amount equal to all
                  dividends accrued and unpaid thereon to the date of payment.

                           (f) All dividend payments made on the 9 1/2% Class A
                  Preferred Shares, at any time during which the Corporation is
                  in default in the payment of dividends on such 9 1/2% Class A
                  Preferred Shares for any dividend period, shall, for the
                  purposes of Section 5(b)(1) of this Item I, be deemed to be
                  made in respect of the earliest dividend period with respect
                  to which the Corporation is in default.

         II. The Class B Cumulative Preferred Shares. The Class B Cumulative
Preferred Shares shall have the following express terms:

                  Section 1. Series. The Class B Shares may be issued from time
                  to time in one or more series. All Class B Shares shall be of
                  equal rank and shall be identical, except in respect of the
                  matters that may be fixed by the Board of Directors as
                  hereinafter provided, and each share of a series shall be
                  identical with all other shares of such series, except as to
                  the dates from which dividends shall accrue and be cumulative.
                  All Class B Shares shall rank on a parity with the Class A
                  Shares, the Class C Shares, the Class D Shares, the Class E
                  Shares and the Noncumulative Shares and shall be identical to
                  all Class A Shares, Class C Shares, Class D Shares, Class E
                  Shares and Noncumulative Shares except (1) in respect of the


                                    Page 10
<PAGE>   14




                  matters that may be fixed by the Board of Directors as
                  provided in clauses (a) through (i), inclusive, of this
                  Section 1 and (2) only dividends on the Class A Shares, the
                  Class B Shares, the Class C Shares, the Class D Shares and the
                  Class E Shares are cumulative as set forth herein. Subject to
                  the provisions of Sections 2 through 5, both inclusive, and
                  Item VII of this Division, which provisions shall apply to all
                  Class B Shares, the Board of Directors hereby is authorized to
                  cause such shares to be issued in one or more series and with
                  respect to each such series to determine and fix prior to the
                  issuance thereof (and thereafter, to the extent provided in
                  clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item II) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), both inclusive, of this Section and is


                                    Page 11
<PAGE>   15


authorized to take such actions with respect thereto as may be required by law
in order to effect such amendments.

         Section 2.  Dividends.

                  (a) The holders of Class B Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class B Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  B Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class B Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to the
                  Noncumulative Shares, only with respect to the then current
                  dividend period), ratably in proportion to the respective
                  dividend rates fixed therefor, shall have been paid upon or
                  declared or set apart for all Class A Shares, Class C Shares,
                  Class D Shares, Class E Shares and Noncumulative Shares then
                  issued and outstanding and entitled to receive such dividends.

                  (b) So long as any Class B Shares shall be outstanding no
                  dividend, except a dividend payable in Common Shares or other
                  shares ranking junior to the Class B Shares, shall be paid or
                  declared or any distribution be made, except as aforesaid, in
                  respect of the Common Shares or any other shares ranking
                  junior to the Class B Shares, nor shall any Common Shares or
                  any other shares ranking junior to the Class B Shares be
                  purchased, retired or otherwise acquired by the Corporation,
                  except out of the proceeds of the sale of Common Shares or
                  other shares of the Corporation ranking junior to the Class B
                  Shares received by the Corporation subsequent to the date of
                  first issuance of Class B Shares of any series, unless:

                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2) All unpaid dividends on Noncumulative Shares for
                  the then current dividend period shall have been declared and
                  paid or a sum sufficient for payment thereof set apart; and

                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or


                                    Page 12
<PAGE>   16



                  Noncumulative Shares of any series from any sinking fund
                  provided for shares of such series in accordance with the
                  provisions of Section 1 of this Item II.

                  (c) The foregoing restrictions on the payment of dividends or
                  other distributions on, or on the purchase, redemption,
                  retirement or other acquisition of, Common Shares or any other
                  shares ranking on a parity with or junior to the Class B
                  Shares shall be inapplicable to (i) any payments in lieu of
                  issuance of fractional shares thereof, whether upon any
                  merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares into
                  Common Shares or (iii) the exercise by the Corporation of its
                  rights pursuant to Item VIII(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                  (d) If, for any taxable year, the Corporation elects to
                  designate as "capital gain dividends" (as defined in Section
                  857 of the Code), any portion (the "Capital Gains Amount") of
                  the dividends paid or made available for the year to holders
                  of all classes of stock (the "Total Dividends"), then, to the
                  extent permissible under the Code and to the extent that it
                  does not cause any dividends to fail to qualify for the
                  dividends paid deduction under Section 561 of the Code, the
                  portion of the Capital Gains Amount that shall be allocable to
                  holders of the Class B Shares shall be the amount that the
                  total dividends paid or made available to the holders of the
                  Class B Shares for the year bears to the Total Dividends.

         Section 3.  Redemption.

                  (a) Subject to the express terms of each series, the
                  Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Class B Shares at the time outstanding at the applicable
                  redemption price for such series fixed in accordance with the
                  provisions of Section 1 of this Item II; and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Class B Shares as may be required to fulfill
                  the requirements of any sinking fund provided for shares of
                  such series at the applicable sinking fund redemption price
                  fixed in accordance with the provisions of Section 1 of this
                  Item II; and shall in each case pay all accrued and unpaid
                  dividends to the redemption date.

                  (b) (1) Notice of every such redemption shall be mailed,
                  postage prepaid, to the holders of record of the Class B
                  Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item II prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the



                                    Page 13
<PAGE>   17



                  aggregate redemption price of Class B Shares to be redeemed,
                  together with accrued and unpaid dividends thereon to the
                  redemption date, with any bank or trust company in Cleveland,
                  Ohio, or New York, New York, having capital and surplus of not
                  less than $100,000,000, named in such notice and direct that
                  there be paid to the respective holders of the Class B Shares
                  so to be redeemed amounts equal to the redemption price of the
                  Class B Shares so to be redeemed, together with such accrued
                  and unpaid dividends thereon, on surrender of the share
                  certificate or certificates held by such holders; and upon the
                  deposit of such notice in the mail and the making of such
                  deposit of money with such bank or trust company, such holders
                  shall cease to be shareholders with respect to such shares;
                  and from and after the time such notice shall have been so
                  deposited and such deposit of money shall have been so made,
                  such holders shall have no rights or claim against the
                  Corporation with respect to such shares, except only the right
                  to receive such money from such bank or trust company without
                  interest or to exercise before the redemption date any
                  unexpired privileges of conversion. In the event less than all
                  of the outstanding Class B Shares are to be redeemed, the
                  Corporation shall select by lot the shares so to be redeemed
                  in such manner as shall be prescribed by the Board of
                  Directors.

                           (2) If the holders of Class B Shares which have been
                  called for redemption shall not within six years after such
                  deposit claim the amount deposited for the redemption thereof,
                  any such bank or trust company shall, upon demand, pay over to
                  the Corporation such unclaimed amounts and thereupon such bank
                  or trust company and the Corporation shall be relieved of all
                  responsibility in respect thereof and to such holders.

                  (c) Any Class B Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class B Shares without serial
                  designation.

                  (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item VIII of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  B Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class B
                  Shares, unless all dividends on all Class B Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.

         Section 4.  Liquidation.



                                    Page 14
<PAGE>   18


                  (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class B Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class B Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item II, plus an amount
                  equal to all dividends accrued and unpaid thereon to the date
                  of payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Class A Shares, Class B Shares, Class C
                  Shares, Class D Shares, Class E Shares and Noncumulative
                  Shares of the full preferential amount to which they are
                  respectively entitled, then such net assets shall be
                  distributed ratably upon all outstanding Class A Shares, Class
                  B Shares, Class C Shares, Class D Shares, Class E Shares and
                  Noncumulative Shares in proportion to the full preferential
                  amount to which each such share is entitled.

                           (2) After payment to the holders of Class B Shares of
                  the full preferential amounts as aforesaid, the holders of
                  Class B Shares, as such, shall have no right or claim to any
                  of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
                  with any other Corporation, the merger of any other
                  corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                  (a) The holders of Class B Shares shall have no voting rights,
                  except as provided in this Section or required by law.

                  (b) (1) If, and so often as, the Corporation shall be in
                  default in the payment of dividends on any series of Class B
                  Shares at the time outstanding, whether or not earned or
                  declared, for a number of consecutive dividend payment periods
                  which in the aggregate contain at least 540 days, all holders
                  of Class B Shares, voting separately as a class, together with
                  all Class A Shares, Class C Shares, Class D Shares, Class E
                  Shares and Noncumulative Shares upon which like voting rights
                  have been conferred and are exercisable under the
                  circumstances described in Subsection 5(c), shall be entitled
                  to elect, as herein provided, a total of two members of the
                  Board of Directors of the Corporation; provided, however, that
                  the holders of such Class B Shares shall not exercise such
                  special class voting rights except at meetings of such
                  shareholders for the election of directors at which the
                  holders of not less than 50% of such Class B Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until all accrued and unpaid dividends on such Class B Shares




                                    Page 15
<PAGE>   19


                  then outstanding shall have been paid or declared and a sum
                  sufficient therefor set aside for payment, whereupon the
                  holders of such Class B Shares shall be divested of their
                  special class voting rights in respect of subsequent elections
                  of directors, subject to the revesting of such special class
                  voting rights in the event above specified in this paragraph.

                           (2) In the event of default entitling holders of
                  Class B Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Class B Shares upon which such default in the
                  payment of dividends exists and notice thereof shall be given
                  in the same manner as that required for the annual meeting of
                  shareholders; provided, however, that the Corporation shall
                  not be required to call such special meeting if the annual
                  meeting of shareholders shall be called to be held within 90
                  days after the date of receipt of the foregoing written
                  request from the holders of Class B Shares. At any meeting at
                  which such holders of Class B Shares shall be entitled to
                  elect directors, holders of 50% of such Class B Shares,
                  present in person or by proxy, shall be sufficient to
                  constitute a quorum, and the vote of the holders of a majority
                  of such shares so present at any such meeting at which there
                  shall be such a quorum shall be sufficient to elect the
                  members of the Board of Directors which such holders of Class
                  B Shares are entitled to elect as herein provided.
                  Notwithstanding any provision of these Amended and Restated
                  Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Class B Shares pursuant to this Subsection
                  shall serve in addition to any other directors then in office
                  or proposed to be elected otherwise than pursuant to this
                  Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in the total number of or
                  classifications of directors of the Corporation nor require
                  the resignation of any director elected otherwise than
                  pursuant to this Subsection. Notwithstanding any
                  classification of the other directors of the Corporation, the
                  two directors elected by such holders of Class B Shares shall
                  be elected annually for terms expiring at the next succeeding
                  annual meeting of shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Class B Shares in respect of
                  elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death, resignation, removal
                  from office or otherwise, the remaining director elected by
                  such holders voting as a class may elect a successor who shall
                  hold office for the unexpired term in respect of which such
                  vacancy occurred.

                  (c) If at any time when the holders of Class B Shares are
                  entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any



                                    Page 16
<PAGE>   20



                  Class A Shares, Class C Shares, Class D Shares, Class E Shares
                  or Noncumulative Shares are entitled to elect directors
                  pursuant hereto by reason of any default in the payment of
                  dividends thereon, then the voting rights of the Class A
                  Shares, the Class B Shares, the Class C Shares, the Class D
                  Shares, the Class E Shares and the Noncumulative Shares then
                  entitled to vote shall be combined (with class of shares
                  having a number of votes proportional to the aggregate
                  liquidation preference of its outstanding shares). In such
                  case, the holders of Class B Shares and of all such other
                  shares then entitled so to vote, voting as a class, shall
                  elect such directors. If the holders of any such other shares
                  have elected such directors prior to the happening of the
                  default or event permitting the holders of Class B Shares to
                  elect directors, or prior to a written request for the holding
                  of a special meeting being received by the Secretary of the
                  Corporation as required above, then a new election shall be
                  held with all such other shares and the Class B Shares voting
                  together as a single class for such directors, resulting in
                  the termination of the term of such previously elected
                  directors upon the election of such new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
                  of the Class B Shares at the time outstanding, voting
                  separately as a class, given in person or by proxy either in
                  writing or at a meeting called for the purpose, shall be
                  necessary to effect either of the following:

                           (1) Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of Class B Shares which
                  are set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class B Shares
                  or of any shares ranking on a parity with or junior to the
                  Class B Shares nor the amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially preferences or voting or other rights
                  of the holders of Class B Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such Class B
                  Shares.

                  (e) In the event, and only to the extent, that (1) Class B
                  Shares are issued in more than one series and (2) Ohio law
                  permits the holders of a series of a class of capital stock to
                  vote separately as a class, the affirmative vote of the
                  holders of at least two-thirds of each series of Class B
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise,



                                    Page 17
<PAGE>   21


                  of any of the provisions of these Amended and Restated
                  Articles of Incorporation, as amended, or of the Code of
                  Regulations of the Corporation which affects adversely and
                  materially the preferences or voting or other rights of the
                  holders of such series which are set forth in these Amended
                  and Restated Articles of Incorporation, as amended; provided,
                  however, neither the amendment of these Amended and Restated
                  Articles of Incorporation, as amended, so as to authorize,
                  create or change the authorized or outstanding number of Class
                  B Shares or of any shares remaining on a parity with or junior
                  to the Class B Shares nor the amendment of the provisions of
                  the Code of Regulations so as to change the number of
                  classification of directors of the Corporation shall be deemed
                  to affect adversely and materially preferences or voting or
                  other rights of the holders of such series.

                  Section 6. 9.44% Class B Cumulative Redeemable Preferred
                  Shares. Of the 1,500,000 authorized Class B Shares, 177,500
                  shares are designated as a series entitled "9.44% Class B
                  Cumulative Redeemable Preferred Shares" (hereinafter called
                  "9.44% Class B Preferred Shares"). The 9.44% Class B Preferred
                  Shares shall have the express terms set forth in this Item II
                  as being applicable to all Class B Shares as a class and, in
                  addition, the following express terms applicable to all 9.44%
                  Class B Preferred Shares as a series of Class B Shares:

                           (a) The annual dividend rate of the 9.44% Class B
                  Preferred Shares shall be 9.44% of the liquidation preference
                  of $250.00 per share.

                           (b) Dividends on the 9.44% Class B Preferred Shares
                  shall be payable, if declared, quarterly on or about the 15th
                  day of March, June, September, and December each year, the
                  first quarterly dividend being payable, if declared, on March
                  15, 1996. The dividends payable for each full quarterly
                  dividend period on each 9.44% Class B Preferred Shares shall
                  be $5.90.

                           Dividends for the initial dividend period on the
                  9.44% Class B Preferred Shares, or for any period shorter or
                  longer than a full dividend period on the 9.44% Class B
                  Preferred Shares, shall be computed on the basis of a 360-day
                  year consisting of twelve 30-day months. The aggregate
                  dividend payable quarterly to each holder of 9.44% Class B
                  Preferred Shares shall be rounded to the nearest one
                  one-hundredth of one cent with $.00005 being rounded upward.
                  Each dividend shall be payable to the holders of record on
                  such record date, no less than 10 nor more than 30 days
                  preceding the payment date thereof, as shall be fixed from
                  time to time by the Corporation's Board of Directors.

                           (c) Dividends on 9.44% Class B Preferred Shares shall
                  be cumulative as follows:

                           (1) With respect to shares included in the initial
                           issue of 9.44% Class B Preferred Shares and shares
                           issued any time thereafter up to and including the
                           record date for the payment of the first dividend on
                           the initial issue of 9.44% Class B Preferred Shares,
                           dividends shall be


                                    Page 18
<PAGE>   22




                           cumulative from the date of the initial issue of
                           9.44% Class B Preferred Shares; and

                           (2) With respect to shares issued any time after the
                           aforesaid record date, dividends shall be cumulative
                           from the dividend payment date next preceding the
                           date of issue of such shares, except that if such
                           shares are issued during the period commencing the
                           day after the record date for the payment of a
                           dividend on 9.44% Class B Preferred Shares and ending
                           on the payment date of that dividend, dividends with
                           respect to such shares shall be cumulative from that
                           dividend payment date.

                           (d) Except as required to preserve the Corporation's
                  status as a real estate investment trust under the Internal
                  Revenue Code of 1986, as amended, the 9.44% Class B Preferred
                  Shares may not be redeemed prior to December 26, 2000. At any
                  time or from time to time on and after December 26, 2000 the
                  Corporation, at its option upon not less than thirty (30) nor
                  more than sixty (60) days' written notice, may redeem all or
                  any part of the 9.44% Class B Preferred Shares at a redemption
                  price of $250.00 per share plus, in each case, an amount equal
                  to all dividends accrued and unpaid thereon to the redemption
                  date, without interest. The redemption price (other than the
                  portion thereof consisting of accrued and unpaid dividends) is
                  payable solely out of the sale proceeds of other capital
                  shares of the Corporation, which may include any equity
                  securities (including common shares and preferred shares),
                  shares, interests, participation or other ownership interests
                  (however designated) and any rights (other than debt
                  securities convertible into or exchangeable for equity
                  securities), or options to purchase any of the foregoing.

                           (e) The amount payable per 9.44% Class B Preferred
                  Share in the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation shall be $250.00, plus an amount equal to all
                  dividends accrued and unpaid thereon to the date of payment.

                           (f) All dividend payments made on the 9.44% Class B
                  Preferred Shares, at any time during which the Corporation is
                  in default in the payment of dividends on such 9.44% Class B
                  Preferred Shares for any dividend period, shall, for the
                  purposes of Section 5(b)(1) of this Item II, be deemed to be
                  made in respect of the earliest dividend period with respect
                  to which the Corporation is in default.

         III. The Class C Cumulative Preferred Shares. The Class C Shares shall
have the following express terms:

                  Section 1. Series. The Class C Shares may be issued from time
                  to time in one or more series. All Class C Shares shall be of
                  equal rank and shall be identical, except in respect of the
                  matters that may be fixed by the Board of Directors as
                  hereinafter provided, and each share of a series shall be
                  identical with all other shares of such series, except as to
                  the dates from which dividends shall accrue and


                                    Page 19
<PAGE>   23



                  be cumulative. All Class C Shares shall rank on a parity with
                  the Class A Shares, the Class B Shares, the Class D Shares,
                  the Class E Shares and the Noncumulative Shares and shall be
                  identical to all Class A Shares, Class B Shares, Class D
                  Shares, Class E Shares and Noncumulative Shares except (1) in
                  respect of the matters that may be fixed by the Board of
                  Directors as provided in clauses (a) through (i), inclusive,
                  of this Section 1 and (2) only dividends on Class A Shares,
                  Class B Shares, Class C Shares, Class D Shares and Class E
                  Shares shall be cumulative as set forth herein. Subject to the
                  provisions of Sections 2 through 5, both inclusive, and Item
                  VII of this Division, which provisions shall apply to all
                  Class C Shares, the Board of Directors hereby is authorized to
                  cause such shares to be issued in one or more series and, with
                  respect to each such series to determine and fix prior to the
                  issuance thereof (and thereafter, to the extent provided in
                  clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item III) on the issuance of
                  shares of the same series or of any other class or series.



                                    Page 20
<PAGE>   24


         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                  (a) The holders of Class C Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class C Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  C Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class C Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class A Shares, Class B Shares, Class D
                  Shares, Class E Shares and Noncumulative Shares then issued
                  and outstanding and entitled to receive such dividends.

                  (b) So long as any Class C Shares shall be outstanding no
                  dividend, except a dividend payable in Common Shares or other
                  shares ranking junior to the Class C Shares, shall be paid or
                  declared or any distribution be made, except as aforesaid, in
                  respect of the Common Shares or any other shares ranking
                  junior to the Class C Shares, nor shall any Common Shares or
                  any other shares ranking junior to the Class C Shares be
                  purchased, retired or otherwise acquired by the Corporation,
                  except out of the proceeds of the sale of Common Shares or
                  other shares of the Corporation ranking junior to the Class C
                  Shares received by the Corporation subsequent to the date of
                  first issuance of Class C Shares of any series, unless:

                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2) All unpaid dividends on Noncumulative Shares for
                  the then current dividend period shall have been declared and
                  paid or a sum sufficient for payment therefor set apart; and



                                    Page 21
<PAGE>   25



                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares of any
                  series from any sinking fund provided for shares of such
                  series in accordance with the provisions of Section 1 of this
                  Item III.

                  (c) The foregoing restrictions on the payment of dividends or
                  other distributions on, or on the purchase, redemption
                  retirement or other acquisition of, Common Shares or any other
                  shares ranking on a parity with or junior to the Class C
                  Shares shall be inapplicable to (i) any payments in lieu of
                  issuance of fractional shares thereof, whether upon any
                  merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item VIII(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                  (d) If, for any taxable year, the Corporation elects to
                  designate as "capital gain dividends" (as defined in Section
                  857 of the Code), any portion (the "Capital Gains Amount") of
                  the dividends paid or made available for the year to holders
                  of all classes of stock (the "Total Dividends"), then, to the
                  extent permissible under the Code and to the extent it does
                  not cause any dividends to fail to qualify for the dividends
                  paid deduction under Section 561 of the Code, the portion of
                  the Capital Gains Amount that shall be allocable to holders of
                  the Class C Shares shall be the amount that the total
                  dividends paid or made available to the holders of the Class C
                  Shares for the year bears to the Total Dividends.

         Section 3.  Redemption.

                  (a) Subject to the express terms of each series, the
                  Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Class C Shares at the time outstanding at the applicable
                  redemption price for such series fixed in accordance with the
                  provisions of Section 1 of this Item III; and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Class C Shares as may be required to fulfill
                  the requirements of any sinking fund provided for shares of
                  such series at the applicable sinking fund redemption price
                  fixed in accordance with the provisions of Section 1 of this
                  Item III; and shall in each case pay all accrued and unpaid
                  dividends to the redemption date.

                  (b) (1) Notice of every such redemption shall be mailed,
                  postage prepaid, to the holders of record of the Class C
                  Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to



                                    Page 22
<PAGE>   26


                  Section 1 of this Item III prior to the issuance thereof. At
                  any time after notice as provided above has been deposited in
                  the mail, the Corporation may deposit the aggregate redemption
                  price of Class C Shares to be redeemed, together with accrued
                  and unpaid dividends thereon to the redemption date, with any
                  bank or trust company in Cleveland, Ohio, or New York, New
                  York, having capital and surplus of not less than
                  $100,000,000, named in such notice and direct that there be
                  paid to the respective holders of the Class C Shares so to be
                  redeemed amounts equal to the redemption price of the Class C
                  Shares so to be redeemed, together with such accrued and
                  unpaid dividends thereon, on surrender of the share
                  certificate or certificates held by such holders; and upon the
                  deposit of such notice in the mail and the making of such
                  deposit of money with such bank or trust company, such holders
                  shall cease to be shareholders with respect to such shares;
                  and from and after the time such notice shall have been so
                  deposited and such deposit of money shall have been so made,
                  such holders shall have no rights or claim against the
                  Corporation with respect to such shares, except only the right
                  to receive such money from such bank or trust company without
                  interest or to exercise before the redemption date any
                  unexpired privileges of conversion. In the event less than all
                  of the outstanding Class C Shares are to be redeemed, the
                  Corporation shall select by lot the shares so to be redeemed
                  in such manner as shall be prescribed by the Board of
                  Directors.

                           (2) If the holders of Class C Shares which have been
                  called for redemption shall not within six years after such
                  deposit claim the amount deposited for the redemption thereof,
                  any such bank or trust company shall, upon demand, pay over to
                  the Corporation such unclaimed amounts and thereupon such bank
                  or trust company and the Corporation shall be relieved of all
                  responsibility in respect thereof and to such holders.

                  (c) Any Class C Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class C Shares without serial
                  designation.

                  (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item VIII of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  C Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class C
                  Shares, unless all dividends on all Class C Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.


                                    Page 23
<PAGE>   27



         Section 4.  Liquidation.

                  (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class C Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class C Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item III, plus an amount
                  equal to all dividends accrued and unpaid thereon to the date
                  of payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Class A Shares, Class B Shares, Class C
                  Shares, Class D Shares, Class E Shares and Noncumulative
                  Shares of the full preferential amount to which they are
                  respectively entitled, then such net assets shall be
                  distributed ratably upon all outstanding Class A Shares, Class
                  B Shares, Class C Shares, Class D Shares, Class E Shares and
                  Noncumulative Shares in proportion to the full preferential
                  amount to which each such share is entitled.

                           (2) After payment to the holders of Class C Shares of
                  the full preferential amounts as aforesaid, the holders of
                  Class C Shares, as such, shall have no right or claim to any
                  of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
                  with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                  (a) The holders of Class C Shares shall have no voting rights,
                  except as provided in this Section or required by law.

                  (b) (1) If, and so often as, the Corporation shall be in
                  default in the payment of dividends on any series of Class C
                  Shares at the time outstanding, whether or not earned or
                  declared, for a number of consecutive dividend payment periods
                  which in the aggregate contain at least 540 days, all holders
                  of such Class C Shares, voting separately as a class, together
                  with all Class A Shares, Class B Shares, Class D Shares, Class
                  E Shares and Noncumulative Shares upon which like voting
                  rights have been conferred and are exercisable under the
                  circumstances described in Subsection 5(c), shall be entitled
                  to elect, as herein provided, a total of two members of the
                  Board of Directors of the Corporation; provided, however, that
                  the holders of such Class C Shares shall not exercise such
                  special class voting rights except at meetings of such
                  shareholders for the election of directors at which the
                  holders of not less than 50% of such Class C Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights



                                    Page 24
<PAGE>   28



                  provided for in this paragraph when the same shall have become
                  vested shall remain so vested until all accrued and unpaid
                  dividends on such Class C Shares then outstanding shall have
                  been paid or declared and a sum sufficient for the payment
                  thereof set aside for payment, whereupon the holders of such
                  Class C Shares shall be divested of their special class voting
                  rights in respect of subsequent elections of directors,
                  subject to the revesting of such special class voting rights
                  in the event above specified in this paragraph. All dividend
                  payments made on the Class C Shares, at any time during which
                  the Corporation is in default in the payment of dividends on
                  such Class C Shares for any dividend period, shall be deemed
                  to be made in respect of the earliest dividend period with
                  respect to which the Corporation is in default.

                           (2) In the event of default entitling holders of
                  Class C Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Class C Shares upon which such default in the
                  payment of dividends exists and notice thereof shall be given
                  in the same manner as that required for the annual meeting of
                  shareholders; provided, however, that the Corporation shall
                  not be required to call such special meeting if the annual
                  meeting of shareholders shall be called to be held within 90
                  days after the date of receipt of the foregoing written
                  request from the holders of Class C Shares. At any meeting at
                  which such holders of Class C Shares shall be entitled to
                  elect directors, holders of 50% of such Class C Shares,
                  present in person or by proxy, shall be sufficient to
                  constitute a quorum, and the vote of the holders of a majority
                  of such shares so present at any such meeting at which there
                  shall be such a quorum shall be sufficient to elect the
                  members of the Board of Directors which such holders of Class
                  C Shares are entitled to elect as herein provided.
                  Notwithstanding any provision of these Amended and Restated
                  Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Class C Shares pursuant to this Subsection
                  shall serve in addition to any other directors then in office
                  or proposed to be elected otherwise than pursuant to this
                  Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in the total number of or
                  classifications of directors of the Corporation or require the
                  resignation of any director elected otherwise than pursuant to
                  this Subsection. Notwithstanding any classification of the
                  other directors of the Corporation, the two directors elected
                  by such holders of Class C Shares shall be elected annually
                  for terms expiring at the next succeeding annual meeting of
                  shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Class C Shares in respect of
                  elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death,


                                    Page 25
<PAGE>   29



                  resignation, removal from office or otherwise, the remaining
                  director elected by such holders voting as a class may elect a
                  successor who shall hold office for the unexpired term in
                  respect of which such vacancy occurred.

                  (c) If at any time when the holders of Class C Shares are
                  entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class D Shares, Class E Shares or
                  Noncumulative Shares are entitled to elect directors pursuant
                  hereto by reason of any default in the payment of dividends
                  thereon, then the voting rights of the Class A Shares, the
                  Class B Shares, the Class C Shares, the Class D Shares, the
                  Class E Shares and the Noncumulative Shares then entitled to
                  vote shall be combined (with each class of shares having a
                  number of votes proportional to the aggregate liquidation
                  preference of its outstanding shares). In such case, the
                  holders of Class C Shares and of all such other shares then
                  entitled so to vote, voting as a class, shall elect such
                  directors. If the holders of any such other shares have
                  elected such directors prior to the happening of the default
                  or event permitting the holders of Class C Shares to elect
                  directors, or prior to a written request for the holding of a
                  special meeting being received by the Secretary of the
                  Corporation as required above, then a new election shall be
                  held with all such other shares and the Class C Shares voting
                  together as a single class for such directors, resulting in
                  the termination of the term of such previously elected
                  directors upon the election of such new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
                  of the Class C Shares at the time outstanding, voting
                  separately as a class, given in person or by proxy either in
                  writing or at a meeting called for the purpose, shall be
                  necessary to effect either of the following:

                           (1) Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of Class C Shares which
                  are set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class C Shares
                  or of any shares ranking on a parity with or junior to the
                  Class C Shares nor the amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially preferences or voting or other rights
                  of the holders of Class C Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such series of
                  Class C Shares.



                                    Page 26
<PAGE>   30



                  (e) In the event, and only to the extent, that (1) Class C
                  Shares are issued in more than one series and (2) Ohio law
                  permits the holders of a series of a class of capital stock to
                  vote separately as a class, the affirmative vote of the
                  holders of at least two-thirds of each series of Class C
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class C Shares
                  or of any shares ranking on a parity with or junior to the
                  Class C Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.

                  Section 6. 8 3/8% Class C Cumulative Redeemable Preferred
Shares. Of the 1,500,000 authorized Class C Shares, 400,000 shares are
designated as a series entitled "8 3/8% Class C Cumulative Redeemable Preferred
Shares" (hereinafter called "8 3/8% Class C Preferred Shares"). The 8 3/8% Class
C Preferred Shares shall have the express terms set forth in this Division as
being applicable to all Class C Shares as a class and, in addition, the
following express terms applicable to all 8 3/8% Class C Preferred Shares as a
series of Class C Shares:

         (a) The annual dividend rate of the 8 3/8% Class C Preferred Shares
         shall be 8 3/8% of the liquidation preference of $250.00 per share.

         (b) Dividends on the 8 3/8% Class C Preferred Shares shall be payable,
         if declared, quarterly on or about the fifteenth day of March, June,
         September, and December each year, the first quarterly dividend being
         payable, if declared, on September 15, 1998. The dividends payable for
         each full quarterly dividend period on each 8 3/8% Class C Preferred
         Shares shall be $5.234375.

                  Dividends for the initial dividend period on the 8 3/8% Class
                  C Preferred Shares, or for any period shorter or longer than a
                  full dividend period on the 8 3/8% Class C Preferred Shares,
                  shall be computed on the basis of a 360-day year consisting of
                  twelve 30-day months. The aggregate dividend payable quarterly
                  to each holder of 8 3/8% Class C Preferred Shares shall be
                  rounded to the nearest one one-hundredth of one cent with
                  $.00005 being rounded upward. Each dividend shall be payable
                  to the holders of record on such record date, no less than 10
                  nor more than 30 days preceding the payment date thereof, as
                  shall be fixed from time to time by the Corporation's Board of
                  Directors.



                                    Page 27
<PAGE>   31



         (c) Dividends on 8 3/8% Class C Preferred Shares shall be cumulative as
         follows:

                  (1) With respect to shares included in the initial issue of
                  8 3/8% Class C Preferred Shares and shares issued any time
                  thereafter up to and including the record date for the payment
                  of the first dividend on the initial issue of 8 3/8% Class C
                  Preferred Shares, dividends shall be cumulative from the date
                  of the initial issue of 8 3/8% Class C Preferred Shares; and

                  (2) With respect to shares issued any time after the aforesaid
                  record date, dividends shall be cumulative from the dividend
                  payment date next preceding the date of issue of such shares,
                  except that if such shares are issued during the period
                  commencing the day after the record date for the payment of a
                  dividend on 8 3/8% Class C Preferred Shares and ending on the
                  payment date of that dividend, dividends with respect to such
                  shares shall be cumulative from that dividend payment date.

         (d) Except as required to preserve the Corporation's status as a real
         estate investment trust under the Internal Revenue Code of 1986, as
         amended, the 8 3/8% Class C Preferred Shares may not be redeemed prior
         to July 7, 2003. At any time or from time to time on and after July 7,
         2003 the Corporation, at its option upon not less than thirty (30) nor
         more than sixty (60) days' written notice, may redeem all or any part
         of the 8 3/8% Class C Preferred Shares at a redemption price of $250.00
         per share plus, in each case, an amount equal to all dividends accrued
         and unpaid thereon to the redemption date, without interest. The
         redemption price (other than the portion thereof consisting of accrued
         and unpaid dividends) is payable solely out of the sale proceeds of
         other capital shares of the Corporation, which may include any equity
         securities (including common shares and preferred shares), shares,
         interests, participation or other ownership interests (however
         designated) and any rights (other than debt securities convertible into
         or exchangeable for equity securities), or options to purchase any of
         the foregoing.

         (e) The amount payable per 8 3/8% Class C Preferred Share in the event
         of any voluntary or involuntary liquidation, dissolution or winding up
         of the affairs of the Corporation shall be $250.00, plus an amount
         equal to all dividends accrued and unpaid thereon to the date of
         payment.

         (f) All dividend payments made on the 8 3/8% Class C Preferred Shares,
         at any time during which the Corporation is in default in the payment
         of dividends on such 8 3/8% Class C Preferred Shares for any dividend
         period, shall, for the purposes of Section 5(b)(1) of this Division
         A-III, be deemed to be made in respect of the earliest dividend period
         with respect to which the Corporation is in default.


         IV. The Class D Cumulative Preferred Shares. The Class D Shares shall
have the following express terms:


                                    Page 28
<PAGE>   32



                  Section 1. Series. The Class D Shares may be issued from time
                  to time in one or more series. All Class D Shares shall be of
                  equal rank and shall be identical, except in respect of the
                  matters that may be fixed by the Board of Directors as
                  hereinafter provided, and each share of a series shall be
                  identical with all other shares of such series, except as to
                  the dates from which dividends shall accrue and be cumulative.
                  All Class D Shares shall rank on a parity with the Class A
                  Shares, the Class B Shares, the Class C Shares, the Class E
                  Shares and the Noncumulative Shares and shall be identical to
                  all Class A Shares, Class B Shares, Class C Shares, Class E
                  Shares and Noncumulative Shares except (1) in respect of the
                  matters that may be fixed by the Board of Directors as
                  provided in clauses (a) through (i), inclusive, of this
                  Section 1 and (2) only dividends on Class A Shares, Class B
                  Shares, Class C Shares, Class D Shares and Class E Shares
                  shall be cumulative as set forth herein. Subject to the
                  provisions of Sections 2 through 5, both inclusive, and Item
                  VII of this Division, which provisions shall apply to all
                  Class D Shares, the Board of Directors hereby is authorized to
                  cause such shares to be issued in one or more series and, with
                  respect to each such series to determine and fix prior to the
                  issuance thereof (and thereafter, to the extent provided in
                  clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price



                                    Page 29
<PAGE>   33


                  or prices, any adjustments thereof and all other terms and
                  conditions upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item IV) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                  (a) The holders of Class D Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class D Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  D Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class D Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class A Shares, Class B Shares, Class C
                  Shares, Class E Shares and Noncumulative Shares then issued
                  and outstanding and entitled to receive such dividends.

                  (b) So long as any Class D Shares shall be outstanding no
                  dividend, except a dividend payable in Common Shares or other
                  shares ranking junior to the Class D Shares, shall be paid or
                  declared or any distribution be made, except as aforesaid, in
                  respect of the Common Shares or any other shares ranking
                  junior to the Class D Shares, nor shall any Common Shares or
                  any other shares ranking junior to the Class D Shares be
                  purchased, retired or otherwise acquired by the Corporation,
                  except out of the proceeds of the sale of Common Shares or
                  other shares of the Corporation ranking junior to the Class D
                  Shares received by the Corporation subsequent to the date of
                  first issuance of Class D Shares of any series, unless:



                                    Page 30
<PAGE>   34



                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares, including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2) All unpaid dividends on Noncumulative Shares for
                  the then current dividend period shall have been declared and
                  paid or a sum sufficient for payment therefor set apart; and

                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares of any
                  series from any sinking fund provided for shares of such
                  series in accordance with the provisions of Section 1 of this
                  Item IV.

                  (c) The foregoing restrictions on the payment of dividends or
                  other distributions on, or on the purchase, redemption
                  retirement or other acquisition of, Common Shares or any other
                  shares ranking on a parity with or junior to the Class D
                  Shares shall be inapplicable to (i) any payments in lieu of
                  issuance of fractional shares thereof, whether upon any
                  merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item VIII(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                  (d) If, for any taxable year, the Corporation elects to
                  designate as "capital gain dividends" (as defined in Section
                  857 of the Code), any portion (the "Capital Gains Amount") of
                  the dividends paid or made available for the year to holders
                  of all classes of stock (the "Total Dividends"), then, to the
                  extent permissible under the Code and to the extent it does
                  not cause any dividends to fail to qualify for the dividends
                  paid deduction under Section 561 of the Code, the portion of
                  the Capital Gains Amount that shall be allocable to holders of
                  the Class D Shares shall be the amount that the total
                  dividends paid or made available to the holders of the Class D
                  Shares for the year bears to the Total Dividends.

         Section 3.  Redemption.

                  (a) Subject to the express terms of each series, the
                  Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Class D Shares at the time outstanding at the applicable
                  redemption price for such series fixed in accordance with the
                  provisions of Section 1 of this Item IV; and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Class D Shares as may be required to fulfill
                  the requirements of any sinking fund provided for shares of
                  such series at the applicable sinking fund redemption price



                                    Page 31
<PAGE>   35



                  fixed in accordance with the provisions of Section 1 of this
                  Item IV; and shall in each case pay all accrued and unpaid
                  dividends to the redemption date.

                  (b) (1) Notice of every such redemption shall be mailed,
                  postage prepaid, to the holders of record of the Class D
                  Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item IV prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class D Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class D Shares so to be redeemed
                  amounts equal to the redemption price of the Class D Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be shareholders with respect to such shares; and from
                  and after the time such notice shall have been so deposited
                  and such deposit of money shall have been so made, such
                  holders shall have no rights or claim against the Corporation
                  with respect to such shares, except only the right to receive
                  such money from such bank or trust company without interest or
                  to exercise before the redemption date any unexpired
                  privileges of conversion. In the event less than all of the
                  outstanding Class D Shares are to be redeemed, the Corporation
                  shall select by lot the shares so to be redeemed in such
                  manner as shall be prescribed by the Board of Directors.

                           (2) If the holders of Class D Shares which have been
                  called for redemption shall not within six years after such
                  deposit claim the amount deposited for the redemption thereof,
                  any such bank or trust company shall, upon demand, pay over to
                  the Corporation such unclaimed amounts and thereupon such bank
                  or trust company and the Corporation shall be relieved of all
                  responsibility in respect thereof and to such holders.

                  (c) Any Class D Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class D Shares without serial
                  designation.

                  (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item VIII of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital




                                    Page 32
<PAGE>   36



                  stock hereafter created or authorized, the Corporation may not
                  purchase or redeem (for sinking fund purposes or otherwise)
                  less than all of the Class D Shares then outstanding except in
                  accordance with a stock purchase offer made to all holders of
                  record of Class D Shares, unless all dividends on all Class D
                  Shares then outstanding for all previous and current dividend
                  periods shall have been declared and paid or funds therefor
                  set apart and all accrued sinking fund obligations applicable
                  thereto shall have been complied with.

         Section 4.  Liquidation.

                  (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class D Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class D Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item IV, plus an amount
                  equal to all dividends accrued and unpaid thereon to the date
                  of payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Class A Shares, Class B Shares, Class C
                  Shares, Class D Shares, Class E Shares and Noncumulative
                  Shares of the full preferential amount to which they are
                  respectively entitled, then such net assets shall be
                  distributed ratably upon all outstanding Class A Shares, Class
                  B Shares, Class C Shares, Class D Shares, Class E Shares and
                  Noncumulative Shares in proportion to the full preferential
                  amount to which each such share is entitled.

                           (2) After payment to the holders of Class D Shares of
                  the full preferential amounts as aforesaid, the holders of
                  Class D Shares, as such, shall have no right or claim to any
                  of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
                  with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                  (a) The holders of Class D Shares shall have no voting rights,
                  except as provided in this Section or required by law.

                  (b) (1) If, and so often as, the Corporation shall be in
                  default in the payment of dividends on any series of Class D
                  Shares at the time outstanding, whether or not earned or
                  declared, for a number of consecutive dividend payment periods
                  which in the aggregate contain at least 540 days, all holders
                  of such Class D Shares, voting separately as a class, together
                  with all Class A Shares, Class B Shares,




                                    Page 33
<PAGE>   37


                  Class C Shares, Class E Shares and Noncumulative Shares upon
                  which like voting rights have been conferred and are
                  exercisable under the circumstances described in Subsection
                  5(c), shall be entitled to elect, as herein provided, a total
                  of two members of the Board of Directors of the Corporation;
                  provided, however, that the holders of such Class D Shares
                  shall not exercise such special class voting rights except at
                  meetings of such shareholders for the election of directors at
                  which the holders of not less than 50% of such Class D Shares
                  are present in person or by proxy; and provided further, that
                  the special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until all accrued and unpaid dividends on such Class D Shares
                  then outstanding shall have been paid or declared and a sum
                  sufficient for the payment thereof set aside for payment,
                  whereupon the holders of such Class D Shares shall be divested
                  of their special class voting rights in respect of subsequent
                  elections of directors, subject to the revesting of such
                  special class voting rights in the event above specified in
                  this paragraph. All dividend payments made on the Class D
                  Shares, at any time during which the Corporation is in default
                  in the payment of dividends on such Class D Shares for any
                  dividend period, shall be deemed to be made in respect of the
                  earliest dividend period with respect to which the Corporation
                  is in default.

                           (2) In the event of default entitling holders of
                  Class D Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Class D Shares upon which such default in the
                  payment of dividends exists and notice thereof shall be given
                  in the same manner as that required for the annual meeting of
                  shareholders; provided, however, that the Corporation shall
                  not be required to call such special meeting if the annual
                  meeting of shareholders shall be called to be held within 90
                  days after the date of receipt of the foregoing written
                  request from the holders of Class D Shares. At any meeting at
                  which such holders of Class D Shares shall be entitled to
                  elect directors, holders of 50% of such Class D Shares,
                  present in person or by proxy, shall be sufficient to
                  constitute a quorum, and the vote of the holders of a majority
                  of such shares so present at any such meeting at which there
                  shall be such a quorum shall be sufficient to elect the
                  members of the Board of Directors which such holders of Class
                  D Shares are entitled to elect as herein provided.
                  Notwithstanding any provision of these Amended and Restated
                  Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Class D Shares pursuant to this Subsection
                  shall serve in addition to any other directors then in office
                  or proposed to be elected otherwise than pursuant to this
                  Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in the total number of or
                  classifications of directors of the Corporation or require the
                  resignation of any director elected otherwise than pursuant to
                  this Subsection. Notwithstanding any classification of the
                  other directors of the Corporation, the two directors elected
                  by such holders of Class D Shares shall be



                                    Page 34
<PAGE>   38


                  elected annually for terms expiring at the next succeeding
                  annual meeting of shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Class D Shares in respect of
                  elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death, resignation, removal
                  from office or otherwise, the remaining director elected by
                  such holders voting as a class may elect a successor who shall
                  hold office for the unexpired term in respect of which such
                  vacancy occurred.

                  (c) If at any time when the holders of Class D Shares are
                  entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class C Shares, Class E Shares or
                  Noncumulative Shares are entitled to elect directors pursuant
                  hereto by reason of any default in the payment of dividends
                  thereon, then the voting rights of the Class A Shares, the
                  Class B Shares, the Class C Shares, the Class D Shares, the
                  Class E Shares and the Noncumulative Shares then entitled to
                  vote shall be combined (with each class of shares having a
                  number of votes proportional to the aggregate liquidation
                  preference of its outstanding shares). In such case, the
                  holders of Class D Shares and of all such other shares then
                  entitled so to vote, voting as a class, shall elect such
                  directors. If the holders of any such other shares have
                  elected such directors prior to the happening of the default
                  or event permitting the holders of Class D Shares to elect
                  directors, or prior to a written request for the holding of a
                  special meeting being received by the Secretary of the
                  Corporation as required above, then a new election shall be
                  held with all such other shares and the Class D Shares voting
                  together as a single class for such directors, resulting in
                  the termination of the term of such previously elected
                  directors upon the election of such new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
                  of the Class D Shares at the time outstanding, voting
                  separately as a class, given in person or by proxy either in
                  writing or at a meeting called for the purpose, shall be
                  necessary to effect either of the following:

                           (1) Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of Class D Shares which
                  are set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class D Shares
                  or of any shares ranking on a parity with or junior to the
                  Class D Shares nor the amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the



                                    Page 35
<PAGE>   39



                  Corporation shall be deemed to affect adversely and materially
                  preferences or voting or other rights of the holders of Class
                  D Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such series of
                  Class D Shares.

                  (e) In the event, and only to the extent, that (1) Class D
                  Shares are issued in more than one series and (2) Ohio law
                  permits the holders of a series of a class of capital stock to
                  vote separately as a class, the affirmative vote of the
                  holders of at least two-thirds of each series of Class D
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class D Shares
                  or of any shares ranking on a parity with or junior to the
                  Class D Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.


                  Section 6. 8.68% Class D Cumulative Redeemable Preferred
Shares. Of the 1,500,000 authorized Class D Shares, 230,000 shares are
designated as a series entitled "8.68% Class D Cumulative Redeemable Preferred
Shares" (hereinafter called "8.68% Class D Preferred Shares"). The 8.68% Class D
Preferred Shares shall have the express terms set forth in this Division as
being applicable to all Class D Shares as a class and, in addition, the
following express terms applicable to all 8.68% Class D Preferred Shares as a
series of Class D Shares:

         (a) The annual dividend rate of the 8.68 % Class D Preferred Shares
         shall be 8.68 % of the liquidation preference of $250.00 per share.

         (b) Dividends on the 8.68 % Class D Preferred Shares shall be payable,
         if declared, quarterly on or about the fifteenth day of March, June,
         September, and December each year, the first quarterly dividend being
         payable, if declared, on December 15, 1998 The dividends payable for
         each full quarterly dividend period on each 8.68 % Class D Preferred
         Shares shall be $5.425.

Dividends for the initial dividend period on the 8.68 % Class D Preferred
Shares, or for any period shorter or longer than a full dividend period on the
8.68 % Class D Preferred Shares, shall be computed on the basis of a 360-day
year consisting of twelve 30-day months. The aggregate




                                    Page 36
<PAGE>   40


dividend payable quarterly to each holder of 8.68 % Class D Preferred Shares
shall be rounded to the nearest one one-hundredth of one cent with $.00005 being
rounded upward. Each dividend shall be payable to the holders of record on such
record date, no less than 10 nor more than 30 days preceding the payment date
thereof, as shall be fixed from time to time by the Corporation's Board of
Directors.

         (c) Dividends on 8.68 % Class D Preferred Shares shall be cumulative as
         follows:

                  (1) With respect to shares included in the initial issue of
                  8.68 % Class D Preferred Shares and shares issued any time
                  thereafter up to and including the record date for the payment
                  of the first dividend on the initial issue of 8.68 % Class D
                  Preferred Shares, dividends shall be cumulative from the date
                  of the initial issue of 8.68 % Class D Preferred Shares; and

                  (2) With respect to shares issued any time after the aforesaid
                  record date, dividends shall be cumulative from the dividend
                  payment date next preceding the date of issue of such shares,
                  except that if such shares are issued during the period
                  commencing the day after the record date for the payment of a
                  dividend on 8.68 % Class D Preferred Shares and ending on the
                  payment date of that dividend, dividends with respect to such
                  shares shall be cumulative from that dividend payment date.

         (d) Except as required to preserve the Corporation's status as a real
         estate investment trust under the Internal Revenue Code of 1986, as
         amended, the 8.68 % Class D Preferred Shares may not be redeemed prior
         to August 20, 2003. At any time or from time to time on and after
         August 20, 2003 the Corporation, at its option upon not less than
         thirty (30) nor more than sixty (60) days' written notice, may redeem
         all or any part of the 8.68 % Class D Preferred Shares at a redemption
         price of $250.00 per share plus, in each case, an amount equal to all
         dividends accrued and unpaid thereon to the redemption date, without
         interest. The redemption price (other than the portion thereof
         consisting of accrued and unpaid dividends) is payable solely out of
         the sale proceeds of other capital shares of the Corporation, which may
         include any equity securities (including common shares and preferred
         shares), shares, interests, participation or other ownership interests
         (however designated) and any rights (other than debt securities
         convertible into or exchangeable for equity securities), or options to
         purchase any of the foregoing.

         (e) The amount payable per 8.68 % Class D Preferred Share in the event
         of any voluntary or involuntary liquidation, dissolution or winding up
         of the affairs of the Corporation shall be $250.00, plus an amount
         equal to all dividends accrued and unpaid thereon to the date of
         payment.

         (f) All dividend payments made on the 8.68 % Class D Preferred Shares,
         at any time during which the Corporation is in default in the payment
         of dividends on such 8.68 % Class D Preferred Shares for any dividend
         period, shall, for the purposes of Section 5(b)(1) of this Division
         A-IV, be deemed to be made in respect of the earliest dividend period
         with respect to which the Corporation is in default.



                                    Page 37
<PAGE>   41



         V. The Class E Cumulative Preferred Shares. The Class E Shares shall
have the following express terms:

                  Section 1. Series. The Class E Shares may be issued from time
                  to time in one or more series. All Class E Shares shall be of
                  equal rank and shall be identical, except in respect of the
                  matters that may be fixed by the Board of Directors as
                  hereinafter provided, and each share of a series shall be
                  identical with all other shares of such series, except as to
                  the dates from which dividends shall accrue and be cumulative.
                  All Class E Shares shall rank on a parity with the Class A
                  Shares, the Class B Shares, the Class C Shares, the Class D
                  Shares and the Noncumulative Shares and shall be identical to
                  all Class A Shares, Class B Shares, Class C Shares, Class D
                  Shares and Noncumulative Shares except (1) in respect of the
                  matters that may be fixed by the Board of Directors as
                  provided in clauses (a) through (i), inclusive, of this
                  Section 1 and (2) only dividends on Class A Shares, Class B
                  Shares, Class C Shares, Class D Shares and Class E Shares
                  shall be cumulative as set forth herein. Subject to the
                  provisions of Sections 2 through 5, both inclusive, and Item
                  VII of this Division, which provisions shall apply to all
                  Class E Shares, the Board of Directors hereby is authorized to
                  cause such shares to be issued in one or more series and, with
                  respect to each such series to determine and fix prior to the
                  issuance thereof (and thereafter, to the extent provided in
                  clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;



                                    Page 38
<PAGE>   42



                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item V) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                  (a) The holders of Class E Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class E Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  E Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class E Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class A Shares, Class B Shares, Class C
                  Shares, Class D Shares and Noncumulative Shares then issued
                  and outstanding and entitled to receive such dividends.

                  (b) So long as any Class E Shares shall be outstanding no
                  dividend, except a dividend payable in Common Shares or other
                  shares ranking junior to the Class E Shares, shall be paid or
                  declared or any distribution be made, except as aforesaid, in
                  respect of the Common Shares or any other shares ranking
                  junior to the Class E Shares, nor shall any Common Shares or
                  any other shares ranking junior to the Class E Shares be
                  purchased, retired or otherwise acquired by the Corporation,
                  except out of the proceeds of the sale of Common Shares or
                  other shares of the Corporation ranking junior to the Class E
                  Shares received by the Corporation subsequent to the date of
                  first issuance of Class E Shares of any series, unless:



                                    Page 39

<PAGE>   43

                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares, including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2) All unpaid dividends on Noncumulative Shares for
                  the then current dividend period shall have been declared and
                  paid or a sum sufficient for payment therefor set apart; and

                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares of any
                  series from any sinking fund provided for shares of such
                  series in accordance with the provisions of Section 1 of this
                  Item V.

                  (c) The foregoing restrictions on the payment of dividends or
                  other distributions on, or on the purchase, redemption
                  retirement or other acquisition of, Common Shares or any other
                  shares ranking on a parity with or junior to the Class E
                  Shares shall be inapplicable to (i) any payments in lieu of
                  issuance of fractional shares thereof, whether upon any
                  merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item VIII(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                  (d) If, for any taxable year, the Corporation elects to
                  designate as "capital gain dividends" (as defined in Section
                  857 of the Code), any portion (the "Capital Gains Amount") of
                  the dividends paid or made available for the year to holders
                  of all classes of stock (the "Total Dividends"), then, to the
                  extent permissible under the Code and to the extent it does
                  not cause any dividends to fail to qualify for the dividends
                  paid deduction under Section 561 of the Code, the portion of
                  the Capital Gains Amount that shall be allocable to holders of
                  the Class E Shares shall be the amount that the total
                  dividends paid or made available to the holders of the Class E
                  Shares for the year bears to the Total Dividends.

         Section 3. Redemption.

                  (a) Subject to the express terms of each series, the
                  Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Class E Shares at the time outstanding at the applicable
                  redemption price for such series fixed in accordance with the
                  provisions of Section 1 of this Item V; and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Class E Shares as may be required to fulfill
                  the requirements of any sinking fund provided for shares of
                  such series at the applicable sinking fund redemption price



                                    Page 40
<PAGE>   44

                  fixed in accordance with the provisions of Section 1 of this
                  Item V; and shall in each case pay all accrued and unpaid
                  dividends to the redemption date.

                  (b) (1) Notice of every such redemption shall be mailed,
                  postage prepaid, to the holders of record of the Class E
                  Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item V prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class E Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class E Shares so to be redeemed
                  amounts equal to the redemption price of the Class E Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be shareholders with respect to such shares; and from
                  and after the time such notice shall have been so deposited
                  and such deposit of money shall have been so made, such
                  holders shall have no rights or claim against the Corporation
                  with respect to such shares, except only the right to receive
                  such money from such bank or trust company without interest or
                  to exercise before the redemption date any unexpired
                  privileges of conversion. In the event less than all of the
                  outstanding Class E Shares are to be redeemed, the Corporation
                  shall select by lot the shares so to be redeemed in such
                  manner as shall be prescribed by the Board of Directors.

                           (2) If the holders of Class E Shares which have been
                  called for redemption shall not within six years after such
                  deposit claim the amount deposited for the redemption thereof,
                  any such bank or trust company shall, upon demand, pay over to
                  the Corporation such unclaimed amounts and thereupon such bank
                  or trust company and the Corporation shall be relieved of all
                  responsibility in respect thereof and to such holders.

                  (c) Any Class E Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class E Shares without serial
                  designation.

                  (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item VIII of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital


                                    Page 41
<PAGE>   45

                  stock hereafter created or authorized, the Corporation may not
                  purchase or redeem (for sinking fund purposes or otherwise)
                  less than all of the Class E Shares then outstanding except in
                  accordance with a stock purchase offer made to all holders of
                  record of Class E Shares, unless all dividends on all Class E
                  Shares then outstanding for all previous and current dividend
                  periods shall have been declared and paid or funds therefor
                  set apart and all accrued sinking fund obligations applicable
                  thereto shall have been complied with.

         Section 4. Liquidation.

                  (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class E Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class E Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item V, plus an amount equal
                  to all dividends accrued and unpaid thereon to the date of
                  payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Class A Shares, Class B Shares, Class C
                  Shares, Class D Shares, Class E Shares and Noncumulative
                  Shares of the full preferential amount to which they are
                  respectively entitled, then such net assets shall be
                  distributed ratably upon all outstanding Class A Shares, Class
                  B Shares, Class C Shares, Class D Shares, Class E Shares and
                  Noncumulative Shares in proportion to the full preferential
                  amount to which each such share is entitled.

                           (2) After payment to the holders of Class E Shares of
                  the full preferential amounts as aforesaid, the holders of
                  Class E Shares, as such, shall have no right or claim to any
                  of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
                  with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5. Voting.

                  (a) The holders of Class E Shares shall have no voting rights,
                  except as provided in this Section or required by law.

                  (b) (1) If, and so often as, the Corporation shall be in
                  default in the payment of dividends on any series of Class E
                  Shares at the time outstanding, whether or not earned or
                  declared, for a number of consecutive dividend payment periods
                  which in the aggregate contain at least 540 days, all holders
                  of such Class E Shares, voting separately as a class, together
                  with all Class A Shares, Class B Shares,


                                    Page 42
<PAGE>   46

                  Class C Shares, Class D Shares and Noncumulative Shares upon
                  which like voting rights have been conferred and are
                  exercisable under the circumstances described in Subsection
                  5(c), shall be entitled to elect, as herein provided, a total
                  of two members of the Board of Directors of the Corporation;
                  provided, however, that the holders of such Class E Shares
                  shall not exercise such special class voting rights except at
                  meetings of such shareholders for the election of directors at
                  which the holders of not less than 50% of such Class E Shares
                  are present in person or by proxy; and provided further, that
                  the special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until all accrued and unpaid dividends on such Class E Shares
                  then outstanding shall have been paid or declared and a sum
                  sufficient for the payment thereof set aside for payment,
                  whereupon the holders of such Class E Shares shall be divested
                  of their special class voting rights in respect of subsequent
                  elections of directors, subject to the revesting of such
                  special class voting rights in the event above specified in
                  this paragraph. All dividend payments made on the Class E
                  Shares, at any time during which the Corporation is in default
                  in the payment of dividends on such Class E Shares for any
                  dividend period, shall be deemed to be made in respect of the
                  earliest dividend period with respect to which the Corporation
                  is in default.

                           (2) In the event of default entitling holders of
                  Class E Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Class E Shares upon which such default in the
                  payment of dividends exists and notice thereof shall be given
                  in the same manner as that required for the annual meeting of
                  shareholders; provided, however, that the Corporation shall
                  not be required to call such special meeting if the annual
                  meeting of shareholders shall be called to be held within 90
                  days after the date of receipt of the foregoing written
                  request from the holders of Class E Shares. At any meeting at
                  which such holders of Class E Shares shall be entitled to
                  elect directors, holders of 50% of such Class E Shares,
                  present in person or by proxy, shall be sufficient to
                  constitute a quorum, and the vote of the holders of a majority
                  of such shares so present at any such meeting at which there
                  shall be such a quorum shall be sufficient to elect the
                  members of the Board of Directors which such holders of Class
                  E Shares are entitled to elect as herein provided.
                  Notwithstanding any provision of these Amended and Restated
                  Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Class E Shares pursuant to this Subsection
                  shall serve in addition to any other directors then in office
                  or proposed to be elected otherwise than pursuant to this
                  Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in the total number of or
                  classifications of directors of the Corporation or require the
                  resignation of any director elected otherwise than pursuant to
                  this Subsection. Notwithstanding any classification of the
                  other directors of the Corporation, the two directors elected
                  by such holders of Class E Shares shall be


                                    Page 43
<PAGE>   47

                  elected annually for terms expiring at the next succeeding
                  annual meeting of shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Class E Shares in respect of
                  elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death, resignation, removal
                  from office or otherwise, the remaining director elected by
                  such holders voting as a class may elect a successor who shall
                  hold office for the unexpired term in respect of which such
                  vacancy occurred.

                  (c) If at any time when the holders of Class E Shares are
                  entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class C Shares, Class D Shares or
                  Noncumulative Shares are entitled to elect directors pursuant
                  hereto by reason of any default in the payment of dividends
                  thereon, then the voting rights of the Class A Shares, the
                  Class B Shares, the Class C Shares, the Class D Shares, the
                  Class E Shares and the Noncumulative Shares then entitled to
                  vote shall be combined (with each class of shares having a
                  number of votes proportional to the aggregate liquidation
                  preference of its outstanding shares). In such case, the
                  holders of Class E Shares and of all such other shares then
                  entitled so to vote, voting as a class, shall elect such
                  directors. If the holders of any such other shares have
                  elected such directors prior to the happening of the default
                  or event permitting the holders of Class E Shares to elect
                  directors, or prior to a written request for the holding of a
                  special meeting being received by the Secretary of the
                  Corporation as required above, then a new election shall be
                  held with all such other shares and the Class E Shares voting
                  together as a single class for such directors, resulting in
                  the termination of the term of such previously elected
                  directors upon the election of such new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
                  of the Class E Shares at the time outstanding, voting
                  separately as a class, given in person or by proxy either in
                  writing or at a meeting called for the purpose, shall be
                  necessary to effect either of the following:

                           (1) Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of Class E Shares which
                  are set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class E Shares
                  or of any shares ranking on a parity with or junior to the
                  Class E Shares nor the amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the


                                    Page 44
<PAGE>   48

                  Corporation shall be deemed to affect adversely and materially
                  preferences or voting or other rights of the holders of Class
                  E Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such series of
                  Class E Shares.

                  (e) In the event, and only to the extent, that (1) Class E
                  Shares are issued in more than one series and (2) Ohio law
                  permits the holders of a series of a class of capital stock to
                  vote separately as a class, the affirmative vote of the
                  holders of at least two-thirds of each series of Class E
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class E Shares
                  or of any shares ranking on a parity with or junior to the
                  Class E Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.

         VI. The Noncumulative Preferred Shares. The Noncumulative Preferred
Shares shall have the following express terms:

                  Section 1. Series. The Noncumulative Shares may be issued from
                  time to time in one or more series. All Noncumulative Shares
                  shall be of equal rank and shall be identical, except in
                  respect of the matters that may be fixed by the Board of
                  Directors as hereinafter provided, and each share of a series
                  shall be identical with all other shares of such series,
                  except as to the dates on which and the periods for which
                  dividends may be payable. All Noncumulative Shares shall rank
                  on a parity with the Class A Shares, the Class B Shares, the
                  Class C Shares, the Class D Shares and the Class E Shares, and
                  shall be identical to all Class A Shares, Class B Shares,
                  Class C Shares, Class D Shares and Class E Shares, except (1)
                  in respect of the matters that may be fixed by the Board of
                  Directors as provided in clauses (a) through (i), inclusive,
                  of this Section 1 and (2) only dividends on the Noncumulative
                  Shares are noncumulative as set forth herein. Subject to the
                  provisions of Sections 2 through 5, inclusive, and Item VII of
                  this Division, which provisions shall apply to all
                  Noncumulative Shares, the Board of Directors hereby is
                  authorized to cause such shares to be issued in one or more
                  series, and with respect to each such series, to determine and
                  fix prior to the issuance thereof (and thereafter, to the
                  extent provided in clause (b) of this Section) the following:


                                    Page 45
<PAGE>   49

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The dates on which and the period or periods for
                  which dividends, if declared, shall be payable, including the
                  means by which such dates and periods may be established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item VI) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), both inclusive, of this Section and is authorized to take such
actions with respect thereto as may be required by law in order to effect such
amendments.

         Section 2. Dividends.

                  (a) The holders of Noncumulative Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Noncumulative Shares,
                  shall be entitled to receive out of any funds legally
                  available therefor, if, when and as declared by the Board of
                  Directors, dividends in cash at the rate or rates for such
                  series fixed in accordance with the provisions of Section 1
                  above and no more, payable on the dates fixed for such series.
                  Such


                                    Page 46
<PAGE>   50

                  dividends shall accrue, in the case of shares of each
                  particular series, from and after the date or dates fixed with
                  respect to such series; provided, however, that if the Board
                  of Directors fails to declare a dividend payable on a dividend
                  payment date on any Noncumulative Shares, the holders of the
                  Noncumulative Shares shall have no right to receive a dividend
                  in respect of the dividend period ending on such dividend
                  payment date, and the Corporation shall have no obligation to
                  pay the dividend accrued for such period, whether or not
                  dividends on such Noncumulative Shares are declared payable on
                  any future dividend payment date. No dividends shall be paid
                  upon or declared or set apart for any series of the
                  Noncumulative Shares for any dividend period unless at the
                  same time (i) a like proportionate dividend for the then
                  current dividend period, ratably in proportion to the
                  respective annual dividend rates fixed therefor, shall have
                  been paid upon or declared or set apart for all Noncumulative
                  Shares of all series then issued and outstanding and entitled
                  to receive such dividend and (ii) the dividends payable for
                  the dividend periods terminating on the same or any earlier
                  date, ratably in proportion to the respective dividend rates
                  fixed therefor, shall have been paid upon or declared or set
                  apart for all Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares and Class E Shares then issued and outstanding
                  and entitled to receive such dividends.

                  (b) So long as any Noncumulative Shares shall be outstanding
                  no dividend, except a dividend payable in Common Shares or
                  other shares ranking junior to the Noncumulative Shares, shall
                  be paid or declared or any distribution be made, except as
                  aforesaid, in respect of the Common Shares or any other shares
                  ranking junior to the Noncumulative Shares, nor shall any
                  Common Shares or any other shares ranking junior to the
                  Noncumulative Shares be purchased, retired or otherwise
                  acquired by the Corporation, except out of the proceeds of the
                  sale of Common Shares or other shares of the Corporation
                  ranking junior to the Noncumulative Shares received by the
                  Corporation subsequent to the date of first issuance of
                  Noncumulative Shares of any series, unless:

                           (1) All accrued and unpaid dividends on Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares including the full dividends for all current
                  dividend periods, shall have been declared and paid or a sum
                  sufficient for payment thereof set apart;

                           (2) All unpaid dividends on Noncumulative Shares for
                  the then current dividend period shall have been declared and
                  paid or a sum sufficient for payment therefor set apart; and

                           (3) There shall be no arrearages with respect to the
                  redemption of Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares or Noncumulative Shares of any
                  series from any sinking fund provided for shares of such
                  series in accordance with the provisions of Section 1 of this
                  Item VI.

                  (c) The foregoing restrictions on the payment of dividends or
                  other distributions on, or on the purchase, redemption
                  retirement or other acquisition of, Common


                                    Page 47
<PAGE>   51

                  Shares or any other shares ranking on a parity with or junior
                  to the Noncumulative Shares shall be inapplicable to (i) any
                  payments in lieu of issuance of fractional shares thereof,
                  whether upon any merger, conversion, stock dividend or
                  otherwise, (ii) the conversion of Class A Shares, Class B
                  Shares, Class C Shares, Class D Shares, Class E Shares or
                  Noncumulative Shares into Common Shares or (iii) the exercise
                  by the Corporation of its rights pursuant to Item VIII(d) of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation with respect to any other class or
                  series of capital stock hereafter created or authorized.

                  (d) If, for any taxable year, the Corporation elects to
                  designate as "capital gain dividends" (as defined in Section
                  857 of the Code), any portion (the "Capital Gains Amount") of
                  the dividends paid or made available for the year to holders
                  of all classes of stock (the "Total Dividends"), then, to the
                  extent permissible under the Code and to the extent it does
                  not cause any dividends to fail to qualify for the dividends
                  paid deduction under Section 561 of the Code, the portion of
                  the Capital Gains Amount that shall be allocable to holders of
                  the Noncumulative Shares shall be the amount that the total
                  dividends paid or made available to the holders of the
                  Noncumulative Shares for the year bears to the Total
                  Dividends.

         Section 3. Redemption.

                  (a) Subject to the express terms of each series, the
                  Corporation:

                           (1) May, from time to time at the option of the Board
                  of Directors, redeem all or any part of any redeemable series
                  of Noncumulative Shares at the time outstanding at the
                  applicable redemption price for such series fixed in
                  accordance with the provisions of Section 1 of this Item VI;
                  and

                           (2) Shall, from time to time, make such redemptions
                  of each series of Noncumulative Shares as may be required to
                  fulfill the requirements of any sinking fund provided for
                  shares of such series at the applicable sinking fund
                  redemption price fixed in accordance with the provisions of
                  Section 1 of this Item VI; and shall, in each case, pay all
                  unpaid dividends for the then current dividend period to the
                  redemption date.

                  (b) (1) Notice of every such redemption shall be mailed,
                  postage prepaid, to the holders of record of the Noncumulative
                  Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item VI prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Noncumulative Shares to be redeemed, together with accrued and
                  unpaid dividends thereon for the then current dividend period
                  to the redemption date, with any bank or trust company in
                  Cleveland, Ohio, or New York, New York, having capital and
                  surplus of not less than $100,000,000, named


                                    Page 48
<PAGE>   52

                  in such notice and direct that there be paid to the respective
                  holders of the Noncumulative Shares so to be redeemed amounts
                  equal to the redemption price of the Noncumulative Shares so
                  to be redeemed together with such accrued and unpaid dividends
                  thereon for the then current dividend period, on surrender of
                  the share certificate or certificates held by such holders;
                  and upon the deposit of such notice in the mail and the making
                  of such deposit of money with such bank or trust company, such
                  holders shall cease to be shareholders with respect to such
                  shares; and from and after the time such notice shall have
                  been so deposited and such deposit of money shall have been so
                  made, such holders shall have no rights or claim against the
                  Corporation with respect to such shares, except only the right
                  to receive such money from such bank or trust company without
                  interest or to exercise before the redemption date any
                  unexpired privileges of conversion. In the event less than all
                  of the outstanding Noncumulative Shares are to be redeemed,
                  the Corporation shall select by lot the shares so to be
                  redeemed in such manner as shall be prescribed by the Board of
                  Directors.

                           (2) If the holders of Noncumulative Shares which have
                  been called for redemption shall not within six years after
                  such deposit claim the amount deposited for the redemption
                  thereof, any such bank or trust company shall, upon demand,
                  pay over to the Corporation such unclaimed amounts and
                  thereupon such bank or trust company and the Corporation shall
                  be relieved of all responsibility in respect thereof and to
                  such holders.

                  (c) Any Noncumulative Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Noncumulative Shares without serial
                  designation.

                  (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item VIII of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) of less than all of the
                  Noncumulative Shares then outstanding except in accordance
                  with a stock purchase offer made to all holders of record of
                  Noncumulative Shares, unless all dividends on all
                  Noncumulative Shares then outstanding for the then current
                  dividend period shall have been declared and paid or funds
                  therefor set apart and all accrued sinking fund obligations
                  applicable thereto shall have been complied with.

         Section 4. Liquidation.

                  (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Noncumulative Shares of any series
                  shall be entitled to receive in full out of the assets of the


                                    Page 49
<PAGE>   53

                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Noncumulative Shares,
                  the amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item VI, plus an amount
                  equal to all dividends accrued and unpaid thereon for the then
                  current dividend period to the date of payment of the amount
                  due pursuant to such liquidation, dissolution or winding up of
                  the affairs of the Corporation. In the event the net assets of
                  the Corporation legally available therefor are insufficient to
                  permit the payment upon all outstanding Class A Shares, Class
                  B Shares, Class C Shares, Class D Shares, Class E Shares and
                  Noncumulative Shares of the full preferential amount to which
                  they are respectively entitled, then such net assets shall be
                  distributed ratably upon all outstanding Noncumulative Shares
                  in proportion to the full preferential amount to which each
                  such share is entitled.

                           (2) After payment to the holders of Noncumulative
                  Shares of the full preferential amounts as aforesaid, the
                  holders of Noncumulative Shares, as such, shall have no right
                  or claim to any of the remaining assets of the Corporation.

                  (b) The merger or consolidation of the Corporation into or
                  with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5. Voting.

                  (a) The holders of Noncumulative Shares shall have no voting
                  rights, except as provided in this Section or required by law.

                  (b)(1) If, and so often as, the Corporation shall not have
                  fully paid, or shall not have declared and set aside a sum
                  sufficient for the payment of, dividends on any series of
                  Noncumulative Shares at the time outstanding, for a number of
                  consecutive dividend payment periods which in the aggregate
                  contain at least 540 days, the holders of such Noncumulative
                  Shares, voting separately as a class, together with all Class
                  A Shares, Class B Shares, Class C Shares, Class D Shares and
                  Class E Shares upon which like voting rights have been
                  conferred and are exercisable, shall be entitled to elect, as
                  herein provided, two members of the Board of Directors of the
                  Corporation; provided, however, that the holders of such
                  Noncumulative Shares shall not exercise such special class
                  voting rights except at meetings of such shareholders for the
                  election of directors at which the holders of not less than
                  50% of such Noncumulative Shares are present in person or by
                  proxy; and provided further, that the special class voting
                  rights provided for in this paragraph when the same shall have
                  become vested shall remain so vested until the Corporation
                  shall have fully paid, or shall have set aside a sum
                  sufficient for the payment of, dividends on such Noncumulative
                  Shares then outstanding for a number of consecutive dividend
                  payment periods which in the aggregate contain at least 360
                  days, whereupon the holders of such Noncumulative Shares shall
                  be


                                    Page 50
<PAGE>   54

                  divested of their special class voting rights in respect of
                  subsequent elections of directors, subject to the revesting of
                  such special class voting rights in the event above specified
                  in this paragraph.

                           (2) In the event of default entitling holders of
                  Noncumulative Shares to elect two directors as specified in
                  paragraph (1) of this Subsection, a special meeting of such
                  holders for the purpose of electing such directors shall be
                  called by the Secretary of the Corporation upon written
                  request of, or may be called by, the holders of record of at
                  least 10% of the Noncumulative Shares upon which such default
                  in the payment of dividends exists and notice thereof shall be
                  given in the same manner as that required for the annual
                  meeting of shareholders; provided, however, that the
                  Corporation shall not be required to call such special meeting
                  if the annual meeting of shareholders shall be called to be
                  held within 90 days after the date of receipt of the foregoing
                  written request from the holders of Noncumulative Shares. At
                  any meeting at which such holders of Noncumulative Shares
                  shall be entitled to elect directors, holders of 50% of such
                  Noncumulative Shares, present in person or by proxy, shall be
                  sufficient to constitute a quorum, and the vote of the holders
                  of a majority of such shares so present at any such meeting at
                  which there shall be such a quorum shall be sufficient to
                  elect the members of the Board of Directors which such holders
                  of Noncumulative Shares are entitled to elect as herein
                  provided. Notwithstanding any provision of these Amended and
                  Restated Articles of Incorporation, as amended, or the Code of
                  Regulations of the Corporation or any action taken by the
                  holders of any class of shares fixing the number of directors
                  of the Corporation, the two directors who may be elected by
                  such holders of Noncumulative Shares pursuant to this
                  Subsection shall serve in addition to any other directors then
                  in office or proposed to be elected otherwise than pursuant to
                  this Subsection. Nothing in this Subsection shall prevent any
                  change otherwise permitted in the total number of or
                  classifications of directors of the Corporation nor require
                  the resignation of any director elected otherwise than
                  pursuant to this Subsection. Notwithstanding any
                  classification of the other directors of the Corporation, the
                  two directors elected by such holders of Noncumulative Shares
                  shall be elected annually for terms expiring at the next
                  succeeding annual meeting of shareholders.

                           (3) Upon any divesting of the special class voting
                  rights of the holders of the Noncumulative Shares in respect
                  of elections of directors as provided in this Subsection, the
                  terms of office of all directors then in office elected by
                  such holders shall terminate immediately thereupon. If the
                  office of any director elected by such holders voting as a
                  class becomes vacant by reason of death, resignation, removal
                  from office or otherwise, the remaining director elected by
                  such holders voting as a class may elect a successor who shall
                  hold office for the unexpired term in respect of which such
                  vacancy occurred.

                  (c) If at any time when the holders of Noncumulative Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class C Shares, Class D Shares and Class E
                  Shares, are entitled to elect directors pursuant hereto by
                  reason of any default in


                                    Page 51
<PAGE>   55

                  the payment of dividends thereon, then the voting rights of
                  the Class A Shares, the Class B Shares, the Class C Shares,
                  the Class D Shares, the Class E Shares and Noncumulative
                  Shares then entitled to vote shall be combined (with class of
                  shares having a number of votes proportional to the aggregate
                  liquidation preference of its outstanding shares). In such
                  case, the holders of Noncumulative Shares and of all such
                  other shares then entitled so to vote, voting as a class,
                  shall elect such directors. If the holders of any such other
                  shares have elected such directors prior to the happening of
                  the default or event permitting the holders of Noncumulative
                  Shares to elect directors, or prior to a written request for
                  the holding of a special meeting being received by the
                  Secretary of the Corporation as required above, then a new
                  election shall be held with all such other shares and the
                  Noncumulative Shares voting together as a single class for
                  such directors, resulting in the termination of the term of
                  such previously elected directors upon the election of such
                  new directors.

                  (d) The affirmative vote of the holders of at least two-thirds
                  of the Noncumulative Shares at the time outstanding, voting
                  separately as a class, given in person or by proxy either in
                  writing or at a meeting called for the purpose, shall be
                  necessary to effect either of the following:

                           (1) Any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of the Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of Noncumulative Shares
                  which are set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Noncumulative
                  Shares or of any shares ranking on a parity with or junior to
                  the Noncumulative Shares nor the amendment of the provisions
                  of the Code of Regulations so as to change the number or
                  classification of directors of the Corporation shall be deemed
                  to affect adversely and materially preferences or voting or
                  other rights of the holders of Noncumulative Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such
                  Noncumulative Shares.

                  (e) In the event, and only to the extent, that (1)
                  Noncumulative Shares are issued in more than one series and
                  (2) Ohio law permits the holders of a series of a class of
                  capital stock to vote separately as a class, the affirmative
                  vote of the holders of at least two-thirds of each series of
                  the Noncumulative Shares at the time outstanding, voting
                  separately as a class, given in person or by proxy either in
                  writing or at a meeting called for the purpose of voting on
                  such matters, shall be required for any amendment, alteration
                  or repeal, whether by merger, consolidation or otherwise, of
                  any of the provisions of these Amended and Restated Articles
                  of Incorporation, as amended, or of the Code of Regulations of



                                    Page 52
<PAGE>   56

                  the Corporation which affects adversely and materially the
                  preferences or voting or other rights of the holders of such
                  series which are set forth in these Amended and Restated
                  Articles of Incorporation, as amended; provided, however,
                  neither the amendment of these Amended and Restated Articles
                  of Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Noncumulative
                  Shares or of any shares remaining on a parity with or junior
                  to the Noncumulative Shares nor the amendment of the
                  provisions of the Code of Regulations so as to change the
                  number or classification of directors of the Corporation shall
                  be deemed to affect adversely and materially preferences or
                  voting or other rights of the holder of such series.

         VII. Definitions. For the purposes of this Division:

                  (a) Whenever reference is made to shares "ranking prior to"
                  Class A Shares, Class B Shares, Class C Shares, Class D
                  Shares, Class E Shares or Noncumulative Shares, such reference
                  shall mean and include all shares of the Corporation in
                  respect of which the rights of the holders thereof as to the
                  payment of dividends or as to distributions in the event of a
                  voluntary or involuntary liquidation, dissolution or winding
                  up of the affairs of the Corporation are given preference over
                  the rights of the holders of Class A Shares, Class B Shares,
                  Class C Shares, Class D Shares, Class E Shares or
                  Noncumulative Shares, as the case may be;

                  (b) Whenever reference is made to shares "on a parity with"
                  Class A Shares, Class B Shares, Class C Shares, Class D
                  Shares, Class E Shares or Noncumulative Shares, such reference
                  shall mean and include all shares of the Corporation in
                  respect of which the rights of the holders thereof as to the
                  payment of dividends or as to distributions in the event of a
                  voluntary or involuntary liquidation, dissolution or winding
                  up of the affairs of the Corporation rank equally (except as
                  to the amounts fixed therefor) with the rights of the holders
                  of Class A Shares, Class B Shares, Class C Shares, Class D
                  Shares, Class E Shares or Noncumulative Shares, as the case
                  may be; and

                  (c) Whenever reference is made to shares "ranking junior to"
                  Class A Shares, Class B Shares, Class C Shares, Class D
                  Shares, Class E Shares or Noncumulative Shares, such reference
                  shall mean and include all shares of the Corporation other
                  than those defined under Subsections (a) and (b) of this
                  Section as shares "ranking prior to" or "on a parity with"
                  Class A Shares, Class B Shares, Class C Shares, Class D
                  Shares, Class E Shares or Noncumulative Shares, as the case
                  may be.

         VIII. Restrictions on Transfer to Preserve Tax Benefit; Shares Subject
to Redemption.

                  (a) Definitions. For the purposes of this Item VIII of this
                  Division A of this Article FOURTH, the following terms shall
                  have the following meanings:

                  "Beneficial Ownership" shall mean ownership of Preferred
                  Shares by a Person who would be treated as an owner of such
                  Preferred Shares either directly or constructively through the
                  application of Section 544 of the Code, as modified by


                                    Page 53
<PAGE>   57

                  Section 856(h) of the Code. The terms "Beneficial Owner,"
                  "Beneficially Owns" and "Beneficially Owned" shall have the
                  correlative meanings.

                  "Code" shall mean the Internal Revenue Code of 1986, as
                  amended from time to time.

                  "Constructive Ownership" shall mean ownership of Preferred
                  Shares by a Person who would be treated as an owner of such
                  Preferred Shares either directly or constructively through the
                  application of Section 318 of the Code, as modified by Section
                  856(d)(5) of the Code. The terms "Constructive Owner,"
                  "Constructively Owns" and "Constructively Owned" shall have
                  the correlative meanings.

                  "Excess Preferred Shares" shall mean any Preferred Shares (i)
                  acquired or proposed to be acquired by any Person pursuant to
                  a Transfer to the extent that, if effective, such Transfer
                  would result in the transferee either Beneficially Owning
                  Preferred Shares or Constructively Owning Preferred Shares in
                  excess of the Ownership Limit, or (ii) which are the subject
                  of a Transfer that, if effective, which would result in the
                  Corporation being "closely held" within the meaning of Section
                  856(h) of the Code.

                  "Market Price" shall mean, with respect to any series of any
                  class of Preferred Shares, the last reported sales price of
                  such series reported on the New York Stock Exchange on the
                  trading day immediately preceding the relevant date or, if
                  shares of such series are not then traded on the New York
                  Stock Exchange, the last reported sales price of shares of
                  such series on the trading day immediately preceding the
                  relevant date as reported on any exchange or quotation system
                  over which the shares of such series may be traded, or if
                  shares of such series are not then traded over any exchange or
                  quotation system, then the market price of shares of such
                  series on the relevant date as determined in good faith by the
                  Board of Directors of the Corporation.

                  "Ownership Limit" shall mean, with respect to each series of
                  each class of Preferred Shares, 9.8% of the outstanding shares
                  of such series.

                  "Person" shall mean an individual, corporation, partnership,
                  estate, trust (including a trust qualified under Section
                  401(a) or 501(c)(17) of the Code), a portion of a trust
                  permanently set aside for or to be used exclusively for the
                  purposes described in Section 642(c) of the Code, an
                  association, a private foundation within the meaning of
                  Section 509(a) of the Code, a joint stock company, other
                  entity or a group as that term is used for purposes of Section
                  13(d)(3) of the Securities Exchange Act of 1934, as amended;
                  provided, however, that a "person" does not mean an
                  underwriter which participates in a public offering of
                  Preferred Shares, for a period of 35 days following the
                  purchase by such underwriter of such Preferred Shares.

                  "Preferred Shares" shall mean, collectively, Class A Shares,
                  Class B Shares, Class C Shares, Class D Shares, Class E Shares
                  and Noncumulative Shares.


                                    Page 54
<PAGE>   58

                  "REIT" shall mean a Real Estate Investment Trust under Section
                  856 of the Code.

                  "Transfer" shall mean any sale, transfer, gift, assignment,
                  devise or other disposition of Preferred Shares (including,
                  without limitation, (i) the granting of any option or entering
                  into any agreement for the sale, transfer or other disposition
                  of Preferred Shares or (ii) the sale, transfer, assignment or
                  other disposition of any securities or rights convertible into
                  or exchangeable for Preferred Shares), whether voluntary or
                  involuntary, whether of record or beneficially and whether by
                  operation of law or otherwise.

                  (b) Restrictions on Transfers.

                           (i) Except as provided in Section (i) of this Item
                  VIII of this Division A of this Article FOURTH, no Person
                  shall Beneficially Own or Constructively Own shares of any
                  series of any class of Preferred Shares in excess of the
                  Ownership Limit applicable to such series.

                           (ii) Except as provided in Section (i) of this Item
                  VIII of this Division A of this Article FOURTH, any Transfer
                  that, if effective, would result in any Person Beneficially
                  Owning shares of any series of any class of Preferred Shares
                  in excess of the Ownership Limit applicable to such series
                  shall be void ab initio as to the Transfer of such Preferred
                  Shares which would be otherwise Beneficially Owned by such
                  Person in excess of such Ownership Limit, and the intended
                  transferee shall acquire no rights in such Preferred Shares.

                           (iii) Except as provided in Section (i) of this Item
                  VIII of this Division A of this Article FOURTH, any Transfer
                  that, if effective, would result in any Person Constructively
                  Owning shares of any series of any class of Preferred Shares
                  in excess of the Ownership Limit applicable to such series
                  shall be void ab initio as to the Transfer of such Preferred
                  Shares which would be otherwise Constructively Owned by such
                  Person in excess of such amount, and the intended transferee
                  shall acquire no rights in such Preferred Shares.

                           (iv) Notwithstanding any other provisions contained
                  in this Item VIII, any Transfer (whether or not such Transfer
                  is the result of a transaction entered into through the
                  facilities of the New York Stock Exchange) or other event
                  that, if effective, would result in the Corporation being
                  "closely held" within the meaning of Section 856(h) of the
                  Code, or would otherwise result in the Corporation failing
                  to qualify as a REIT (including, but not limited to, a
                  Transfer or other event that would result in the Corporation
                  owning (directly or Constructively) an interest in a tenant
                  that is described in Section 856(d)(2)(B) of the Code if the
                  income derived by the Corporation from such tenant would cause
                  the Corporation to fail to satisfy any of the gross income
                  requirement of Section 856(c) of the Code) shall be void ab
                  initio as to the Transfer of the Preferred Shares or other
                  event which would cause the Corporation to be "closely held"
                  within the meaning of Section 856(h) of the Code or would
                  otherwise result in the Corporation failing




                                    Page 55
<PAGE>   59

                  to qualify as a REIT; and the intended transferee or owner or
                  Constructive or Beneficial Owner shall acquire or retain no
                  rights in such Preferred Shares.

                           (v) For purposes of construing the foregoing
                  provisions, any attempt to transfer Preferred Shares in
                  violation of the Ownership Limit applicable to the series of
                  the class of such Preferred Shares (as such Ownership Limit
                  may be modified by the Board of Directors pursuant to Section
                  (h) of Item VIII) shall be construed as causing such Preferred
                  Shares to be transferred by operation of law to the
                  Corporation as trustee of a trust for the exclusive benefit of
                  the person or persons to whom such Preferred Shares can
                  ultimately be transferred without violating the Ownership
                  Limit and any Excess Preferred Shares while held in such trust
                  shall not have any voting rights, shall not be considered for
                  purposes of any shareholder vote or for determining a quorum
                  for such a vote, and shall not be entitled to any dividends or
                  other distributions.

                  (c) Remedies for Breach. If the Board of Directors or its
                  designees shall at any time determine in good faith that a
                  Transfer has taken place in violation of Section (b) of Item
                  VIII of this Division A of this Article FOURTH or that a
                  Person intends to acquire or has attempted to acquire
                  beneficial ownership (determined without reference to any
                  rules of attribution), Beneficial Ownership or Constructive
                  Ownership of any Preferred Shares of the Corporation in
                  violation of Section (b) of Item VIII of this Division A of
                  this Article FOURTH, or that any such Transfer, intended or
                  attempted acquisition or acquisition would jeopardize the
                  status of the Corporation as a REIT under the Code, the Board
                  of Directors or its designees shall take such actions as it
                  deems advisable to refuse to give effect or to prevent such
                  Transfer, including, but not limited to, refusing to give
                  effect to such Transfer on the books of the Corporation or
                  instituting proceedings to enjoin such Transfer and, in
                  addition, exercising its rights under Section (d) of Item VIII
                  of this Division A of Article FOURTH.

                  (d) Purchase Right in Excess Preferred Shares. Beginning on
                  the date of the occurrence of a Transfer which, if
                  consummated, in the good faith judgment of the Board of
                  Directors of the Corporation, could result in Excess Preferred
                  Shares the Excess Preferred Shares, subject to such transfer
                  shall be deemed to have been offered for sale to the
                  Corporation, or its designee, at a price per share equal to
                  the lesser of (i) the price per share in the transaction that
                  created such Excess Preferred Shares (or, in the case of a
                  devise or gift, the Market Price at the time of such devise or
                  gift) and (ii) the Market Price on the date the Corporation,
                  or its designee, accepts such offer. The Corporation shall
                  have the right to accept such offer for a period of 90 days
                  after the later of (i) the date of such Transfer and (ii) if
                  the Corporation does not receive a notice of such Transfer
                  pursuant to Section (e) of Item VIII of this Division A of
                  this Article FOURTH, the date the Board of Directors
                  determines in good faith that such Transfer has occurred.
                  Prompt payment of the purchase price shall be made in such
                  reasonable manner as may be determined by the Corporation.
                  From and after the date fixed for purchase by the Corporation,
                  and so long as payment of the purchase price for the Excess
                  Preferred Shares to be so purchased shall have been made or
                  duly provided for,


                                    Page 56
<PAGE>   60

                  the holder of any Excess Preferred Shares so called for
                  purchase shall cease to be entitled to dividends,
                  distributions, voting rights and other benefits with respect
                  to such Excess Preferred Shares, excepting only the right to
                  payment of the purchase price fixed as aforesaid. Any dividend
                  or distribution paid to a proposed transferee of Excess
                  Preferred Shares prior to the discovery by the Corporation
                  that the Excess Preferred Shares have been transferred in
                  violation of Section (b) of Item VIII of this Division A of
                  this Article FOURTH shall be repaid to the Corporation upon
                  demand. If the foregoing provisions are determined to be void
                  or invalid by virtue of any legal decision, statute, rule or
                  regulation, then the intended transferee of such Excess
                  Preferred Shares shall be deemed, at the option of the
                  Corporation, to have acted as agent on behalf of the
                  Corporation in acquiring such Excess Preferred Shares and to
                  hold such Excess Preferred Shares on behalf of the
                  Corporation.

                  (e) Notice of Restricted Transfer. Any Person who acquires or
                  attempts to acquire Preferred Shares or other securities in
                  violation of subparagraph (b) of this Item VIII, or any Person
                  who owns or will own Excess Preferred Shares as a result of an
                  event under subparagraph (b) of this Item VIII, shall
                  immediately give written notice to the Corporation of such
                  event and shall provide to the Corporation such other
                  information as the Corporation may request in order to
                  determine the effect, if any, of such Transfer or attempted
                  Transfer or other event on the Corporation's status as a REIT.

                  (f) Owners Required to Provide Information. From and after the
                  date of the Initial Public Offering:

                           (i) every Beneficial Owner of more than 5.0% (or such
                  other percentage, between 0.5% and 5.0%, as provided in the
                  regulations promulgated pursuant to the Code) of the
                  outstanding Preferred Shares of the Corporation shall, within
                  30 days after January 1 of each year, give written notice to
                  the Corporation stating the name and address of such
                  Beneficial Owner, the number of shares Beneficially Owned, and
                  description of how such shares are held. Each such Beneficial
                  Owner shall provide to the Corporation such additional
                  information as the Corporation may request in order to
                  determine the effect, if any, of such Beneficial Ownership on
                  the Corporation's status as a REIT.

                           (ii) each Person who is a Beneficial Owner or
                  Constructive Owner of Preferred Shares and each Person
                  (including the shareholder of record) who is holding Preferred
                  Shares for a Beneficial Owner or Constructive Owner shall
                  provide to the Corporation such information that the
                  Corporation may request, in good faith, in order to determine
                  the Corporation's status as a REIT.

                  (g) Remedies Not Limited. Nothing contained in this Division A
                  of this Article FOURTH shall limit the authority of the Board
                  of Directors to take such other action as it deems necessary
                  or advisable to protect the Corporation and the interests of
                  its shareholders by preservation of the Corporation's status
                  as a REIT.



                                    Page 57
<PAGE>   61

                  (h) Ambiguity. In the case of an ambiguity in the application
                  of any of the provisions of Item VIII of this Division A of
                  this Article FOURTH, including any definition contained in
                  Section (a) of Item VIII, the Board of Directors shall have
                  the power to determine the application of the provisions of
                  this Item VIII with respect to any situation based on the
                  facts known to it.

                  (i) Exceptions.

                           (i) Subject to Section (b)(iv) of this Item VIII of
                  this Division A, the Board of Directors may exempt a Person
                  from the Ownership Limit applicable to a series of a class of
                  Preferred Shares if such Person is not an individual (other
                  than pension plans described in Section 856(h)(3)) for
                  purposes of Section 542(a)(2) of the Code if the Board of
                  Directors obtains such representations and undertakings from
                  such Person as are reasonably necessary to ascertain that no
                  individual's Beneficial Ownership of such Preferred Shares
                  will violate the Ownership Limit, and agrees that any
                  violation or attempted violation will result in such Preferred
                  Shares in excess of the Ownership Limit being subject to
                  repurchase by the Corporation as set forth in Section (d) of
                  Item VIII of this Division A of this Article FOURTH.

                           (ii) The Board of Directors may exempt a Person from
                  the limitation on such Person Constructively Owning Preferred
                  Shares in excess of the Ownership Limit applicable to a series
                  of a class of such Preferred Shares if such Person does not
                  own and represents that it will not own, directly or
                  constructively (by virtue of the application of Section 318 of
                  the Code, as modified by Section 856(d)(5) of the Code), more
                  than a 9.8% interest (as set forth in Section 856(d)(2)(B)) in
                  a tenant of any real property owned or leased by the
                  Corporation, if the Board of Directors obtains such
                  representations and undertakings from such Person as are
                  reasonably necessary to ascertain this fact and agrees that
                  any violation or attempted violation will result in such
                  Preferred Shares in excess of the Ownership Limit being deemed
                  to be Excess Preferred Shares and subject to repurchase by the
                  Corporation as set forth in Section (d) of Item VIII of this
                  Division A of this Article FOURTH.

         IX. Legend. Each certificate for Preferred Shares shall bear the
following legend:

         "The Preferred Shares represented by this certificate are subject to
restrictions on transfer for the purpose of the corporation's maintenance of its
status as a Real Estate Investment Trust under the Internal Revenue Code of
1986, as amended. Subject to certain provisions of the Corporation's Articles of
Incorporation, no Person may Beneficially Own or Constructively Own shares of
any series of any class of Preferred Shares in excess of 9.8% of the outstanding
Preferred Shares of such series. Any Person who attempts to Beneficially Own or
Constructively Own shares of any series of any class of Preferred Shares in
excess of the above limitations must immediately notify the Corporation. All
capitalized terms in this legend have the meanings defined in the Corporation's
Articles of Incorporation, a copy of which, including the restrictions on
transfer, will be sent without charge to each shareholder who so requests. If
the restrictions on transfer are violated, certain of the Preferred Shares
represented hereby may be subject to


                                    Page 58
<PAGE>   62

repurchase by the Corporation on the terms and conditions set forth in the
Corporation's Articles of Incorporation.

                                   DIVISION B

         Subject to the terms of the Class A Cumulative Preferred Shares, the
Class B Cumulative Preferred Shares, the Class C Cumulative Preferred Shares,
the Class D Cumulative Preferred Shares, the Class E Cumulative Preferred Shares
and the Noncumulative Preferred Shares, the Common Shares shall have the
following express terms:

         Section 1. Dividend Rights. The holders of Common Shares shall be
entitled to receive, when, as and if declared by the Board of Directors of the
Corporation, out of the assets of the Corporation which are by law available
therefor, dividends or distributions payable in cash, in property or in
securities of the Corporation.

         Section 2. Rights Upon Liquidation. In the event of any voluntary or
involuntary liquidation, dissolution or winding up of, or any distribution of
the assets of, the Corporation, each holder of Common Shares shall be entitled
to receive, ratably with each other holder of Common Shares, that portion of the
assets of the Corporation available for distribution to its shareholders as the
number of Common Shares held by such holder bears to the total number of Common
Shares then outstanding.

         Section 3. Voting Rights. The holders of Common Shares shall be
entitled to vote on all matters (for which holders of Common Shares shall be
entitled to vote thereon) at all meetings of the shareholders of the
Corporation, and shall be entitled to one vote for each Common Share entitled to
vote at such meeting.

         Section 4. Restrictions on Transfer to Preserve Tax Benefit; Common
Shares Subject to Redemption.

                  (a) Definitions. For the purposes of this Section 4 of this
                  Division B of this Article FOURTH, the following terms shall
                  have the following meanings:

                  "Beneficial Ownership" shall mean ownership of Common Shares
                  by a Person who would be treated as an owner of such Common
                  Shares either directly or constructively through the
                  application of Section 544 of the Code, as modified by Section
                  856(h)(1)(B) of the Code. The terms "Beneficial Owner,"
                  "Beneficially Owns" and "Beneficially Owned" shall have the
                  correlative meanings.

                  "Code" shall mean the Internal Revenue Code of 1986, as
                  amended from time to time.

                  "Constructive Ownership" shall mean ownership of Common Shares
                  by a Person who would be treated as an owner of such Common
                  Shares either directly or Constructively through the
                  application of Section 318 of the Code, as modified by Section
                  856(d)(5) of the Code. The terms "Constructive Owner,"
                  "Constructively Owns" and "Constructively Owned" shall have
                  the correlative meanings.


                                    Page 59
<PAGE>   63

                  "Excess Shares" shall mean any Common Shares (i) acquired or
                  proposed to be acquired by any Person (other than an Existing
                  Holder) pursuant to a Transfer to the extent that, if
                  effective, such Transfer would result in the transferee either
                  (A) Beneficially Owning Common Shares in excess of the
                  Ownership Limit or (B) Constructively Owning Common Shares in
                  excess of the Related Party Limit, (ii) acquired or proposed
                  to be acquired by an Existing Holder pursuant to a Transfer to
                  the extent that, if effective, such Transfer would result in
                  such Existing Holder Beneficially Owning Common Shares in
                  excess of the Existing Holder Limit for such Existing Holder,
                  or (iii) which are the subject of a Transfer that, if
                  effective, which would result in (A) the Common Shares being
                  owned by fewer than 100 Persons (determined without reference
                  to any rules of attribution), or (B) the Corporation being
                  "closely held" within the meaning of Section 856(h) of the
                  Code.

                  "Existing Holder" shall mean (i) Bert L. Wolstein, (ii) Scott
                  A. Wolstein, (iii) James A. Schoff, and (iv) any Person to
                  whom an Existing Holder Transfers Beneficial Ownership of
                  Common Shares causing such transferee to Beneficially Own
                  Common Shares in excess of the Ownership Limit.

                  "Existing Holder Limit" (i) for any Existing Holder who is an
                  Existing Holder by virtue of clause (i), (ii) or (iii) of the
                  definition thereof, shall mean, initially, the percentage of
                  the outstanding Common Shares Beneficially Owned by such
                  Existing Holder upon the consummation of the Initial Public
                  Offering, and after any adjustment pursuant to Section (4)(i)
                  of this Division B of this Article FOURTH, shall mean such
                  percentage of the outstanding Common Shares as so adjusted;
                  and (ii) for any Existing Holder who becomes an Existing
                  Holder by virtue of clause (iv) of the definition thereof,
                  shall mean, initially, the percentage of the outstanding
                  Common Shares Beneficially Owned by such Existing Holder at
                  the time that such Existing Holder becomes an Existing Holder,
                  and after any adjustment pursuant to Section 4(i) of this
                  Division B of this Article FOURTH, shall mean such percentage
                  of the outstanding Common Shares as so adjusted. From and
                  after the date of the Initial Public Offering, the secretary
                  of the Corporation shall maintain and, upon request, make
                  available to each Existing Holder, a schedule which sets forth
                  the then current Existing Holder Limits for each Existing
                  Holder.

                  "Initial Public Offering" means the sale of Common Shares
                  pursuant to the Corporation's first effective registration
                  statement for such Common Shares filed under the Securities
                  Act of 1933, as amended.

                  "Market Price" shall mean the last reported sales price of
                  Common Shares reported on the New York Stock Exchange on the
                  trading day immediately preceding the relevant date or, if the
                  Common Shares are not then traded on the New York Stock
                  Exchange, the last reported sales price of the Common Shares
                  on the trading day immediately preceding the relevant date as
                  reported on any exchange or quotation system over which the
                  Common Shares may be traded, or if the Common Shares are not
                  then traded over any exchange or quotation system,


                                    Page 60
<PAGE>   64

                  then the market price of the Common Shares on the relevant
                  date as determined in good faith by the Board of Directors of
                  the Corporation.

                  "Ownership Limit" shall mean 5.0% of the outstanding Common
                  Shares of the Corporation.

                  "Person" shall mean an individual, corporation, partnership,
                  estate, trust (including a trust qualified under Section
                  401(a) or 501(c)(17) of the Code), a portion of a trust
                  permanently set aside for or to be used exclusively for the
                  purposes described in Section 642(c) of the Code, an
                  association, a private foundation within the meaning of
                  Section 509(a) of the Code, a joint stock company, other
                  entity or a group as that term is used for purposes of Section
                  13(d)(3) of the Securities Exchange Act of 1934, as amended;
                  provided, however, that a "Person" does not mean an
                  underwriter which participates in a public offering of the
                  Common Shares, for a period of 35 days following the purchase
                  by such underwriter of the Common Shares.

                  "REIT" shall mean a Real Estate Investment Trust under Section
                  856 of the Code.

                  "Related Party Limit" shall mean 9.8% of the outstanding
                  Common Shares of the Corporation.

                  "Transfer" shall mean any sale, transfer, gift, assignment,
                  devise or other disposition of Common Shares (including,
                  without limitation, (i) the granting of any option or entering
                  into any agreement for the sale, transfer or other disposition
                  of Common Shares or (ii) the sale, transfer, assignment or
                  other disposition of any securities or rights convertible into
                  or exchangeable for Common Shares), whether voluntary or
                  involuntary, whether of record or beneficially and whether by
                  operation of law or otherwise.

                  (b) Restrictions on Transfers.

                           (i) Except as provided in Section 4(i) of this
                  Division B of this Article FOURTH, from and after the date of
                  the Initial Public Offering, no Person (other than an Existing
                  Holder) shall Beneficially Own Common Shares in excess of the
                  Ownership Limit and no Existing Holder shall Beneficially Own
                  Common Shares in excess of the Existing Holder Limit for such
                  Existing Holder.

                           (ii) Except as provided in Section 4(i) of this
                  Division B of this Article FOURTH, from and after the date of
                  the Initial Public Offering, any Transfer that, if effective,
                  would result in any Person (other than an Existing Holder)
                  Beneficially Owning Common Shares in excess of the Ownership
                  Limit shall be void ab initio as to the Transfer of such
                  Common Shares which would be otherwise Beneficially Owned by
                  such Person in excess of the Ownership Limit, and the intended
                  transferee shall acquire no rights in such Common Shares.

                           (iii) Except as provided in Section 4(i) of this
                  Division B of this Article FOURTH, from and after the date of
                  the Initial Public Offering, any Transfer that,


                                    Page 61
<PAGE>   65

                  if effective, would result in any Existing Holder Beneficially
                  Owning Common Shares in excess of the applicable Existing
                  Holder Limit shall be void ab initio as to the Transfer of
                  such Common Shares which would be otherwise Beneficially Owned
                  by such Existing Holder in excess of the applicable Existing
                  Holder Limit, and such Existing Holder shall acquire no rights
                  in such Common Shares.

                           (iv) Except as provided in Section 4(i) of this
                  Division B of this Article FOURTH, from and after the date of
                  the Initial Public Offering, any Transfer that, if effective,
                  would result in any Person Constructively Owning Common Shares
                  in excess of the Related Party Limit shall be void ab initio
                  as to the Transfer of such Common Shares which would be
                  otherwise Constructively Owned by such Person in excess of
                  such amount, and the intended transferee shall acquire no
                  rights in such Common Shares.

                           (v) Except as provided in Section 4(i) of this
                  Division B of this Article FOURTH, from and after the date of
                  the Initial Public Offering, any Transfer that, if effective,
                  would result in the Common Shares being beneficially owned by
                  less than 100 Persons (determined without reference to any
                  rules of attribution) shall be void ab initio as to the
                  Transfer of such Common Shares which would be otherwise
                  beneficially owned by the transferee, and the intended
                  transferee shall acquire no rights in such Common Shares.

                           (vi) From and after the date of the Initial Public
                  Offering, any Transfer that, if effective, would result in the
                  Corporation being "closely held" within the meaning of Section
                  856(h) of the Code shall be void ab initio as to the Transfer
                  of the Common Shares which would cause the Corporation to be
                  "closely held" within the meaning of Section 856(h) of the
                  Code, and the intended transferee shall acquire no rights in
                  such Common Shares.

                  (c) Remedies for Breach. If the Board of Directors or its
                  designees shall at any time determine in good faith that a
                  Transfer has taken place in violation of Section 4(b) of this
                  Division B of this Article FOURTH or that a Person intends to
                  acquire or has attempted to acquire beneficial ownership
                  (determined without reference to any rules of attribution),
                  Beneficial Ownership or Constructive Ownership of any Common
                  Shares of the Corporation in violation of Section 4(b) of this
                  Division B of this Article FOURTH, or that any such Transfer,
                  intended or attempted acquisition or acquisition would
                  jeopardize the status of the Corporation as a REIT under the
                  Code, the Board of Directors or its designees shall take such
                  actions as it deems advisable to refuse to give effect or to
                  prevent such Transfer, including, but not limited to, refusing
                  to give effect to such Transfer on the books of the
                  Corporation or instituting proceedings to enjoin such Transfer
                  and, in addition, exercising its rights under Section 4(d) of
                  this Division B of this Article FOURTH.

                  (d) Purchase Right in Excess Shares. Beginning on the date of
                  the occurrence of a Transfer which, if consummated, in the
                  good faith judgment of the Board of Directors of the
                  Corporation, could result in Excess Shares, such Excess Shares



                                    Page 62
<PAGE>   66

                  shall be deemed to have been offered for sale to the
                  Corporation, or its designee, at a price per share equal to
                  the lesser of (i) the price per share in the transaction that
                  created such Excess Shares (or, in the case of a devise or
                  gift, the Market Price at the time of such devise or gift) and
                  (ii) the Market Price on the date the Corporation, or its
                  designee, accepts such offer. The Corporation shall have the
                  right to accept such offer for a period of ninety days after
                  the later of (i) the date of such Transfer and (ii) if the
                  Corporation does not receive a notice of such Transfer
                  pursuant to Section 4(e) of this Division B of this Article
                  FOURTH, the date the Board of Directors determines in good
                  faith that such Transfer has occurred. Prompt payment of the
                  purchase price shall be made in such reasonable manner as may
                  be determined by the Corporation. From and after the date
                  fixed for purchase by the Corporation, and so long as payment
                  of the purchase price for the Excess Shares to be so purchased
                  shall have been made or duly provided for, the holder of any
                  Excess Shares so called for purchase shall cease to be
                  entitled to dividends, distributions, voting rights and other
                  benefits with respect to such Excess Shares, excepting only
                  the right to payment of the purchase price fixed as aforesaid.
                  Any dividend or distribution paid to a proposed transferee of
                  Excess Shares prior to the discovery by the Corporation that
                  the Excess Shares have been transferred in violation of
                  Section 4(b) of this Division B of this Article FOURTH shall
                  be repaid to the Corporation upon demand. If the foregoing
                  provisions are determined to be void or invalid by virtue of
                  any legal decision, statute, rule or regulation, then the
                  intended transferee of such Excess Shares shall be deemed, at
                  the option of the Corporation, to have acted as agent on
                  behalf of the Corporation in acquiring such Excess Shares and
                  to hold such Excess Shares on behalf of the Corporation.

                  (e) Notice of Restricted Transfer. Any Person who acquires or
                  intends to acquire shares in violation of Section 4(b) of this
                  Division B of this Article FOURTH or any Person who is a
                  transferee of Excess Shares shall immediately give written
                  notice to the Corporation of such event and shall provide to
                  the Corporation such other information as the Corporation may
                  request in order to determine the effect, if any, of such
                  Transfer or intended Transfer on the Corporation's status as a
                  REIT.

                  (f) Owners Required to Provide Information. From and after the
                  date of the Initial Public Offering:

                           (i) every Beneficial Owner of more than 5.0% (or such
                  other percentage, between 0.5% and 5.0%, as provided in the
                  regulations promulgated pursuant to the Code) of the
                  outstanding Common Shares of the Corporation shall, within 30
                  days after January 1 of each year, give written notice to the
                  Corporation stating the name and address of such Beneficial
                  Owner, the number of shares Beneficially Owned, and
                  description of how such shares are held. Each such Beneficial
                  Owner shall provide to the Corporation such additional
                  information as the Corporation may request in order to
                  determine the effect, if any, of such Beneficial Ownership on
                  the Corporation's status as a REIT.


                                    Page 63
<PAGE>   67

                           (ii) each Person who is a Beneficial Owner or
                  Constructive Owner of Common Shares and each Person (including
                  the shareholder of record) who is holding Common Shares for a
                  Beneficial Owner or Constructive Owner shall provide to the
                  Corporation such information that the Corporation may request,
                  in good faith, in order to determine the Corporation's status
                  as a REIT.

                  (g) Remedies Not Limited. Nothing contained in this Division B
                  of this Article FOURTH shall limit the authority of the Board
                  of Directors to take such other action as it deems necessary
                  or advisable to protect the Corporation and the interests of
                  its shareholders by preservation of the Corporation's status
                  as a REIT.

                  (h) Ambiguity. In the case of an ambiguity in the application
                  of any of the provisions of Section 4 of this Division B of
                  this Article FOURTH, including any definition contained in
                  Section 4(a), the Board of Directors shall have the power to
                  determine the application of the provisions of this Section 4
                  with respect to any situation based on the facts known to it.

                  (i) Modification of Existing Holder Limits. Subject to the
                  provisions of Section 4(k) of this Division B, the Existing
                  Holder Limits may be modified as follows:

                           (i) Subject to the limitations provided in Section
                  4(k), any Existing Holder may Transfer Common Shares to a
                  Person who is already an Existing Holder up to the number of
                  Common Shares Beneficially Owned by such transferor Existing
                  Holder in excess of the Ownership Limit. Any such Transfer
                  will decrease the Existing Holder Limit for such transferor
                  Existing Holder and increase the Existing Holder Limit for
                  such transferee Existing Holder by the percentage of the
                  outstanding Common Shares so Transferred. The transferor
                  Existing Holder shall give the Board of Directors of the
                  Corporation prior written notice of any such Transfer.

                           (ii) Any grant of a stock option pursuant to a stock
                  option plan approved by the shareholders of the Corporation
                  shall increase the Existing Holder Limit for the affected
                  Existing Holder to the maximum extent possible under Section
                  4(k) to permit the Beneficial Ownership of the Common Shares
                  issuable upon the exercise of such stock option.

                           (iii) The Board of Directors may reduce the Existing
                  Holder Limit for any Existing Holder, with the written consent
                  of such Existing Holder, after any Transfer permitted in this
                  Section 4 by such Existing Holder to a Person other than an
                  Existing Holder or after the lapse (without exercise) of a
                  stock option described in Section 4(i)(ii).

                           (iv) Any Common Shares issued to an Existing Holder
                  pursuant to a dividend reinvestment plan adopted by the
                  Corporation shall increase the Existing Holder Limit for the
                  Existing Holder to the maximum extent possible under Section
                  4(k) to permit the Beneficial Ownership of such Common Shares.


                                    Page 64
<PAGE>   68

                  (j) Modification of Ownership Limit. Subject to the
                  limitations provided in Section 4(k) of this Division B, the
                  Board of Directors may from time to time increase the
                  Ownership Limit.

                  (k) Limitations on Modifications. Notwithstanding any other
                  provision of this Division B of this Article FOURTH:

                           (i) Neither the Ownership Limit nor any Existing
                  Holder Limit may be increased (nor may any additional Existing
                  Holder Limit be created) if, after giving effect to such
                  increase (or creation), five Beneficial Owners of Common
                  Shares (including all of the then Existing Holders) could
                  Beneficially Own, in the aggregate, more than 49.6% of the
                  outstanding Common Shares.

                           (ii) Prior to the modification of any Existing Holder
                  Limit or Ownership Limit pursuant to Section 4(i) or Section
                  4(j) of this Division B of this Article FOURTH, the Board of
                  Directors of the Corporation may require such opinions of
                  counsel, affidavits, undertakings or agreements as it may deem
                  necessary or advisable in order to determine or ensure the
                  Corporation's status as a REIT.

                           (iii) No Existing Holder Limit shall be reduced to a
                  percentage which is less than the Ownership Limit.

                           (iv) The Ownership Limit may not be increased to a
                  percentage which is greater than 9.8%.

                           (v) The Related Party Limit may not be increased to a
                  percentage which is greater than 9.8%.

                  (l) Exceptions.

                           (i) The Board of Directors, with a ruling from the
                  Internal Revenue Service or an opinion of counsel, may exempt
                  a Person from the Ownership Limits or the Existing Holder
                  Limits, as the case may be, if such Person is not an
                  individual for purposes of Section 542(a)(2) of the Code and
                  the Board of Directors obtains such representations and
                  undertakings from such Person as are reasonably necessary to
                  ascertain that no individual's Beneficial Ownership of such
                  Common Shares will violate the Ownership Limit or the
                  applicable Existing Holder Limit, as the case may be, and
                  agrees that any violation or attempted violation will result
                  in such Common Shares in excess of 5.0% of the outstanding
                  Common Shares being deemed to be Excess Shares and subject to
                  repurchase by the Corporation as set forth in Section 4(d) of
                  this Division B of this Article FOURTH.

                           (ii) The Board of Directors, with a ruling from the
                  Internal Revenue Service or an opinion of counsel, may exempt
                  a Person from the limitation on such Person Constructively
                  Owning Common Shares in excess of the Related Party Limit if
                  such Person does not own and represents that it will not own,
                  directly or constructively (by virtue of the application of
                  Section 318 of the Code,


                                    Page 65
<PAGE>   69

                  as modified by Section 856(d)(5) of the Code), more than a
                  9.9% interest (as set forth in Section 856(d)(2)(B) in a
                  tenant of any real property owned or leased by the
                  Corporation, and the Corporation obtains such representations
                  and undertakings from such Person as are reasonably necessary
                  to ascertain this fact and agrees that any violation or
                  attempted violation will result in such Common Shares in
                  excess of 9.8% being deemed to be Excess Shares and subject to
                  repurchase by the Corporation as set forth in Section 4(d) of
                  this Division B of this Article FOURTH.

         Section 5. Legend. Each certificate for Common Shares shall bear the
following legend:

         "The Common Shares represented by this certificate are subject to
restrictions on transfer for the purpose of the Corporation's maintenance of its
status as a Real Estate Investment Trust under the Internal Revenue Code of
1986, as amended. Subject to certain provisions of the Corporation's Articles of
Incorporation, no Person may Beneficially Own Common Shares in excess of 5.0% of
the outstanding Common Shares of the Corporation (unless such Person is an
Existing Holder) and no Person (other than an Existing Holder who Constructively
Owns in excess of 9.8% of the Common Shares immediately following the
consummation of the Initial Public Offering) may Constructively Own Common
Shares in excess of 9.8% of the outstanding Common Shares of the Corporation.
Any Person who attempts to Beneficially Own or Constructively Own Common Shares
in excess of the above limitations must immediately notify the Corporation. All
capitalized items in this legend have the meanings defined in the Corporation's
Articles of Incorporation, a copy of which, including the restrictions on
transfer, will be sent without charge to each shareholder who so requests. If
the restrictions on transfer are violated, certain of the Common Shares
represented may be subject to repurchase by the Corporation on the terms and
conditions set forth in the Corporation's Articles of Incorporation."

         Section 6. Securities Exchange Transactions. Notwithstanding any
provision contained herein to the contrary, nothing in these Amended and
Restated Articles of Incorporation shall preclude the settlement of any
transaction entered into through the facilities of the New York Stock Exchange.

         FIFTH: At all times following the consummation of the Initial Public
offering (as defined in Article FOURTH), at least a majority of the members of
the Board of Directors shall, except during the period of a vacancy or vacancies
therein, be Independent Directors. An "Independent Director" shall mean a person
who is not (i) employed by the Corporation or (ii) an "affiliate" (as defined in
Rule 405 under the Securities Act of 1933, as amended) of (A) any entity which
is part of the Developers Diversified Group, including, without limitation,
Developers Diversified Limited Partnership, an Ohio limited partnership,
Developers Diversified, Ltd., an Ohio limited partnership, W & M Properties, an
Ohio general partnership, W & Z Properties, Ltd., an Ohio limited partnership,
and DE Properties Corporation, an Ohio corporation, or (B) any partnership which
is an affiliate (as declined above) of any entity listed in clause (A) of this
Article FIFTH.

         SIXTH: No holder of shares of the corporation of any class shall be
entitled as such, as a matter of right, to subscribe for or purchase shares of
any class, now or hereafter authorized, or to subscribe for or purchase
securities convertible into or exchangeable for shares of the corporation or to
which shall be attached or appertain any warrants or rights entitling the holder
thereof to subscribe for or purchase


                                    Page 66
<PAGE>   70

shares, except such rights of subscription or purchase, if any, for such
considerations and upon such terms and conditions as its Board of Directors from
time to time may determine.

         SEVENTH: Notwithstanding any provision of Sections 1701.01 to 1701.98,
inclusive, of the Ohio Revised Code, or any successor statutes now or hereafter
in force, requiring for the authorization or taking of any action the vote or
consent of the holders of shares entitling them to exercise two-thirds or any
other proportion of the voting power of the corporation or of any class or
classes of shares thereof, such action, unless otherwise expressly required by
law or these Articles of Incorporation, may be authorized or taken by the vote
or consent of the holders of shares entitling them to exercise a majority of the
voting power of the corporation or of such class or classes of shares thereof.

         EIGHTH: To the extent permitted by law, the corporation, by action of
its Board of Directors, may purchase or otherwise acquire shares of any class
issued by it at such times, for such consideration and upon such terms and
conditions as its Board of Directors may determine.

         NINTH: The provisions of Chapter 1701.831 of the Ohio Revised Code
shall not apply to the Corporation.

         TENTH: The provisions of Chapter 1707.043 of the Ohio Revised Code
shall not apply to the Corporation.

         ELEVENTH: If any provision (or portion thereof) of these Articles of
Incorporation shall be found to be invalid, prohibited, or unenforceable for any
reason, the remaining provisions (or portions thereof) of these Articles of
Incorporation shall be deemed to remain in full force and effect, and shall be
construed as if such invalid prohibited, or unenforceable provision had been
stricken herefrom or otherwise rendered inapplicable, it being the intent of the
Corporation and its shareholders that each such remaining provision (or portion
thereof) of these Articles of Incorporation remain, to the fullest extent
permitted by law, applicable and enforceable as to all shareholders,
notwithstanding any such finding.

         TWELFTH: No shareholder of the Corporation may cumulate his voting
power in the election of directors.

         THIRTEENTH: The Corporation reserves the right to amend, alter, change
or repeal any provision contained in these Articles of Incorporation, in the
manner now or hereafter prescribed by statute, and all rights conferred upon
shareholders herein are granted subject to this reservations.

         FOURTEENTH: These Amended and Restated Articles of Incorporation shall
take the place of and supersede the Corporation's existing Articles of
Incorporation.



                                    Page 67
<PAGE>   71
                            CERTIFICATE OF AMENDMENT
                                       TO
                 AMENDED AND RESTATED ARTICLES OF INCORPORATION
                                       OF
                    DEVELOPERS DIVERSIFIED REALTY CORPORATION


                  SCOTT A. WOLSTEIN, Chairman of the Board of Directors and
Chief Executive Officer, and JOAN U. ALLGOOD, Secretary, of Developers
Diversified Realty Corporation, an Ohio corporation (the "Corporation"), do
hereby certify that a meeting of the shareholders of the Corporation was duly
called and held on May 18, 1999, at which meeting a quorum of the shareholders
was present in person or by proxy, and by the affirmative vote of the holders of
shares entitling them to exercise a majority of the voting power of the
Corporation on a proposal to amend the Corporation's Amended and Restated
Articles of Incorporation, as amended, the resolutions attached hereto as
Exhibit A was duly adopted; and that said resolution is valid and binding, has
not been amended, modified or rescinded, and is in full force and effect on the
date hereof.

                  IN WITNESS WHEREOF, Scott A. Wolstein, Chairman of the Board
of Directors and Chief Executive Officer, and Joan U. Allgood, Secretary, of
Developers Diversified Realty Corporation acting for and on its behalf, do
hereunto subscribe their names this 18th day of May, 1999.




                                    /s/ Scott A. Wolstein
                                    --------------------------------------------
                                    Scott A. Wolstein, Chairman of the Board of
                                       Directors and Chief Executive Officer



                                    /s/ Joan U. Allgood
                                    --------------------------------------------
                                    Joan U. Allgood, Secretary


<PAGE>   72


                                                                       EXHIBIT A

         RESOLVED, that Article FOURTH of the Corporation's Amended and Restated
Articles of Incorporation, as amended, be, and the same hereby is, deleted in
its entirety and there is substituted therefor the following:

         FOURTH: The authorized number of shares of the Corporation is
109,000,000, consisting of 100,000,000 Common Shares, without par value
(hereinafter called "Common Shares"), 750,000 Class A Cumulative Preferred
Shares, without par value (hereinafter called "Class A Shares"), 750,000 Class B
Cumulative Preferred Shares, without par value (hereinafter called "Class B
Shares"), 750,000 Class C Cumulative Preferred Shares, without par value
(hereinafter called "Class C Shares"), 750,000 Class D Cumulative Preferred
Shares, without par value (hereinafter called "Class D Shares"), 750,000 Class E
Cumulative Preferred Shares, without par value (hereinafter called "Class E
Shares"), 750,000 Class F Cumulative Preferred Shares, without par value
(hereinafter called "Class G Shares"), 750,000 Class G Cumulative Preferred
Shares, without par value (hereinafter called "Class G Shares"), 750,000 Class H
Cumulative Preferred Shares, without par value (hereinafter called "Class H
Shares"), 750,000 Class I Cumulative Preferred Shares, without par value
(hereinafter called "Class I Shares"), 750,000 Class J Cumulative Preferred
Shares, without par value (hereinafter called "Class J Shares"), 750,000 Class K
Cumulative Preferred Shares, without par value (hereinafter called "Class K
Shares"), and 750,000 Noncumulative Preferred Shares, without par value
(hereinafter called "Noncumulative Shares"). The Class A Shares, Class B Shares,
Class C Shares, Class D Shares, Class E Shares, the Class F Shares, the Class G
Shares, the Class H Shares, the Class I Shares, the Class J Shares and the Class
K Shares are sometimes collectively referred to herein as the "Cumulative
Shares."

                                   DIVISION A

         I. The Class A Cumulative Preferred Shares. The Class A Shares shall
have the following express terms:

                  Section 1. Series. The Class A Shares may be issued from time
         to time in one or more series. All Class A Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class A Shares shall rank on a parity with the Class B
         Shares, the Class C Shares, the Class D Shares, the Class E Shares, the
         Class F Shares, the Class G Shares, the Class H Shares, the Class I
         Shares, the Class J Shares, the Class K Shares and the Noncumulative
         Shares and shall be identical to all Class B Shares, Class C Shares,
         Class D Shares, Class E Shares, the Class F Shares, the Class G Shares,
         the Class H Shares, the Class I Shares, the Class J Shares, the Class K
         Shares and Noncumulative Shares except (1) in respect of the matters
         that may be fixed by the Board of Directors as provided in clauses (a)
         through (i), inclusive, of this Section 1 and (2) only dividends on the
         Cumulative Shares, shall be cumulative as set forth herein. Subject to
         the provisions of Sections 2 through 5, both inclusive, and Item XIII
         of this Division, which provisions shall apply to all Class A Shares,
         the Board of Directors hereby is authorized to cause such shares to be
         issued in one or more series and, with respect to each such series to
         determine and fix prior to the issuance thereof (and thereafter, to the
         extent provided in clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or


<PAGE>   73



                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item I) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                           (a) The holders of Class A Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class A Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  A Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class A Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class B Shares, Class C Shares, Class D
                  Shares, Class E Shares, Class F Shares,



                                       3
<PAGE>   74


                  Class G Shares, Class H Shares, Class I Shares, Class J
                  Shares, Class K Shares and Noncumulative Shares then issued
                  and outstanding and entitled to receive such dividends.

                           (b) So long as any Class A Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Class A Shares,
                  shall be paid or declared or any distribution be made, except
                  as aforesaid, in respect of the Common Shares or any other
                  shares ranking junior to the Class A Shares, nor shall any
                  Common Shares or any other shares ranking junior to the Class
                  A Shares be purchased, retired or otherwise acquired by the
                  Corporation, except out of the proceeds of the sale of Common
                  Shares or other shares of the Corporation ranking junior to
                  the Class A Shares received by the Corporation subsequent to
                  the date of first issuance of Class A Shares of any series,
                  unless:

                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment therefor set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item I.

                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Class A Shares shall be inapplicable to (i) any payments in
                  lieu of issuance of fractional shares thereof, whether upon
                  any merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Cumulative Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent it does not cause any dividends to fail to qualify for
                  the dividends paid deduction under Section 561 of the Code,
                  the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Class A Shares shall be the amount
                  that the total dividends paid or made available to the holders
                  of the Class A Shares for the year bears to the Total
                  Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:


                                       4
<PAGE>   75



                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Class A Shares at the time
                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item I; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Class A Shares as may
                           be required to fulfill the requirements of any
                           sinking fund provided for shares of such series at
                           the applicable sinking fund redemption price fixed in
                           accordance with the provisions of Section 1 of this
                           Item I; and shall in each case pay all accrued and
                           unpaid dividends to the redemption date.

                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the Class
                  A Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item I prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class A Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class A Shares so to be redeemed
                  amounts equal to the redemption price of the Class A Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be shareholders with respect to such shares; and from
                  and after the time such notice shall have been so deposited
                  and such deposit of money shall have been so made, such
                  holders shall have no rights or claim against the Corporation
                  with respect to such shares, except only the right to receive
                  such money from such bank or trust company without interest or
                  to exercise before the redemption date any unexpired
                  privileges of conversion. In the event less than all of the
                  outstanding Class A Shares are to be redeemed, the Corporation
                  shall select by lot the shares so to be redeemed in such
                  manner as shall be prescribed by the Board of Directors.

                                    (2) If the holders of Class A Shares which
                           have been called for redemption shall not within six
                           years after such deposit claim the amount deposited
                           for the redemption thereof, any such bank or trust
                           company shall, upon demand, pay over to the
                           Corporation such unclaimed amounts and thereupon such
                           bank or trust company and the Corporation shall be
                           relieved of all responsibility in respect thereof and
                           to such holders.

                           (c) Any Class A Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class A Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as



                                       5
<PAGE>   76


                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized, the Corporation may not
                  purchase or redeem (for sinking fund purposes or otherwise)
                  less than all of the Class A Shares then outstanding except in
                  accordance with a stock purchase offer made to all holders of
                  record of Class A Shares, unless all dividends on all Class A
                  Shares then outstanding for all previous and current dividend
                  periods shall have been declared and paid or funds therefor
                  set apart and all accrued sinking fund obligations applicable
                  thereto shall have been complied with.

         Section 4.  Liquidation.

                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class A Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class A Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item I, plus an amount equal
                  to all dividends accrued and unpaid thereon to the date of
                  payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Cumulative Shares and Noncumulative Shares of
                  the full preferential amount to which they are respectively
                  entitled, then such net assets shall be distributed ratably
                  upon all outstanding Cumulative Shares and Noncumulative
                  Shares in proportion to the full preferential amount to which
                  each such share is entitled.

                                    (2) After payment to the holders of Class A
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Class A Shares, as such, shall have no
                           right or claim to any of the remaining assets of the
                           Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Class A Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b) (1) If, and so often as, the Corporation shall be
                  in default in the payment of dividends on any series of Class
                  A Shares at the time outstanding, whether or not earned or
                  declared, for a number of dividend payment periods, whether
                  consecutive or not, which in the aggregate contain at least
                  540 days, all holders of such Class A Shares, voting
                  separately as a class, together with all Class B Shares, Class
                  C Shares, Class D Shares, Class E Shares, Class F Shares,
                  Class G Shares, Class H Shares, Class I Shares, Class J
                  Shares, Class K Shares and Noncumulative Shares upon which
                  like voting rights have been conferred and are exercisable
                  under the circumstances described in Subsection 5(c), shall be
                  entitled to elect, as herein provided, a total of two members
                  of the Board of Directors of the Corporation; provided,
                  however, that the holders of such Class A Shares shall not
                  exercise such special class voting rights except at meetings
                  of such shareholders for the election of directors at which
                  the holders of not less than 50% of such Class A



                                       6
<PAGE>   77


                  Shares are present in person or by proxy; and provided
                  further, that the special class voting rights provided for in
                  this paragraph when the same shall have become vested shall
                  remain so vested until all accrued and unpaid dividends on
                  such Class A Shares then outstanding shall have been paid or
                  declared and a sum sufficient for the payment thereof set
                  aside for payment, whereupon the holders of such Class A
                  Shares shall be divested of their special class voting rights
                  in respect of subsequent elections of directors, subject to
                  the revesting of such special class voting rights in the event
                  above specified in this paragraph.

                                    (2) In the event of default entitling
                           holders of Class A Shares to elect two directors as
                           specified in paragraph (1) of this Subsection, a
                           special meeting of such holders for the purpose of
                           electing such directors shall be called by the
                           Secretary of the Corporation upon written request of,
                           or may be called by, the holders of record of at
                           least 10% of the Class A Shares upon which such
                           default in the payment of dividends exists and notice
                           thereof shall be given in the same manner as that
                           required for the annual meeting of shareholders;
                           provided, however, that the Corporation shall not be
                           required to call such special meeting if the annual
                           meeting of shareholders shall be called to be held
                           within 90 days after the date of receipt of the
                           foregoing written request from the holders of Class A
                           Shares. At any meeting at which such holders of Class
                           A Shares shall be entitled to elect directors,
                           holders of 50% of such Class A Shares, present in
                           person or by proxy, shall be sufficient to constitute
                           a quorum, and the vote of the holders of a majority
                           of such shares so present at any such meeting at
                           which there shall be such a quorum shall be
                           sufficient to elect the members of the Board of
                           Directors which such holders of Class A Shares are
                           entitled to elect as herein provided. Notwithstanding
                           any provision of these Amended and Restated Articles
                           of Incorporation, as amended, or the Code of
                           Regulations of the Corporation or any action taken by
                           the holders of any class of shares fixing the number
                           of directors of the Corporation, the two directors
                           who may be elected by such holders of Class A Shares
                           pursuant to this Subsection shall serve in addition
                           to any other directors then in office or proposed to
                           be elected otherwise than pursuant to this
                           Subsection. Nothing in this Subsection shall prevent
                           any change otherwise permitted in the total number of
                           or classifications of directors of the Corporation or
                           require the resignation of any director elected
                           otherwise than pursuant to this Subsection.
                           Notwithstanding any classification of the other
                           directors of the Corporation, the two directors
                           elected by such holders of Class A Shares shall be
                           elected annually for terms expiring at the next
                           succeeding annual meeting of shareholders.

                                    (3) Upon any divesting of the special class
                           voting rights of the holders of the Class A Shares in
                           respect of elections of directors as provided in this
                           Subsection, the terms of office of all directors then
                           in office elected by such holders shall terminate
                           immediately thereupon. If the office of any director
                           elected by such holders voting as a class becomes
                           vacant by reason of death, resignation, removal from
                           office or otherwise, the remaining director elected
                           by such holders voting as a class may elect a
                           successor who shall hold office for the unexpired
                           term in respect of which such vacancy occurred.

                           (c) If at any time when the holders of Class A Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class B Shares,
                  Class C Shares, Class D Shares, Class E Shares, Class F
                  Shares, Class G Shares,



                                       7
<PAGE>   78


                  Class H Shares, Class I Shares, Class J Shares, Class K Shares
                  or Noncumulative Shares are entitled to elect directors
                  pursuant hereto by reason of any default in the payment of
                  dividends thereon, then the voting rights of the Class A
                  Shares, the Class B Shares, the Class C Shares, the Class D
                  Shares, the Class E Shares, Class F Shares, Class G Shares,
                  Class H Shares, Class I Shares, Class J Shares, Class K Shares
                  and the Noncumulative Shares then entitled to vote shall be
                  combined (with each class of shares having a number of votes
                  proportional to the aggregate liquidation preference of its
                  outstanding shares). In such case, the holders of Class A
                  Shares and of all such other shares then entitled so to vote,
                  voting as a class, shall elect such directors. If the holders
                  of any such other shares have elected such directors prior to
                  the happening of the default or event permitting the holders
                  of Class A Shares to elect directors, or prior to a written
                  request for the holding of a special meeting being received by
                  the Secretary of the Corporation as required above, then a new
                  election shall be held with all such other shares and the
                  Class A Shares voting together as a single class for such
                  directors, resulting in the termination of the term of such
                  previously elected directors upon the election of such new
                  directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Class A Shares at the time outstanding,
                  voting separately as a class, given in person or by proxy
                  either in writing or at a meeting called for the purpose,
                  shall be necessary to effect either of the following:

                                    (1) Any amendment, alteration or repeal,
                           whether by merger, consolidation or otherwise, of any
                           of the provisions of the Amended and Restated
                           Articles of Incorporation, as amended, or of the Code
                           of Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Class A Shares which
                           are set forth in these Amended and Restated Articles
                           of Incorporation, as amended; provided, however,
                           neither the amendment of these Amended and Restated
                           Articles of Incorporation, as amended, so as to
                           authorize, create or change the authorized or
                           outstanding number of Class A Shares or of any shares
                           ranking on a parity with or junior to the Class A
                           Shares nor the amendment of the provisions of the
                           Code of Regulations so as to change the number or
                           classification of directors of the Corporation shall
                           be deemed to affect adversely and materially
                           preferences or voting or other rights of the holders
                           of Class A Shares; or

                           (2) The authorization, creation or increase in the
                  authorized number of any shares, or any security convertible
                  into shares, in either case ranking prior to such series of
                  Class A Shares.

                           (e) In the event, and only to the extent, that (1)
                  Class A Shares are issued in more than one series and (2) Ohio
                  law permits the holders of a series of a class of capital
                  stock to vote separately as a class, the affirmative vote of
                  the holders of at least two-thirds of each series of Class A
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as



                                       8
<PAGE>   79



                  to authorize, create or change the authorized or outstanding
                  number of Class A Shares or of any shares ranking on a parity
                  with or junior to the Class A Shares nor the Amendment of the
                  provisions of the Code of Regulations so as to change the
                  number or classification of directors of the Corporation shall
                  be deemed to affect adversely and materially the preferences
                  or voting or other rights of the holders of such series.

                  Section 6. 9 1/2% Class A Cumulative Redeemable Preferred
         Shares. Of the 1,500,000 authorized Class A Shares, 460,000 shares are
         designated as a series entitled "9 1/2% Class A Cumulative Redeemable
         Preferred Shares" (hereinafter called "9 1/2% Class A Preferred
         Shares"). The 9 1/2% ClasS A Preferred Shares shall have the express
         terms set forth in this Item I as being applicable to all Class A
         Shares as a class and, in addition, the following express terms
         applicable to all 9 1/2% Class A Preferred Shares as a series of Class
         A Shares:

                           (a) The annual dividend rate of the 9 1/2% Class A
                  Preferred Shares shall be 9 1/2% of the liquidation preference
                  of $250.00 per share.

                           (b) Dividends on the 9 1/2% Class A Preferred Shares
                  shall be payable, if declared, quarterly on or about the 15th
                  day of March, June, September, and December each year, the
                  first quarterly dividend being payable, if declared, on
                  December 15, 1995. The dividends payable for each full
                  quarterly dividend period on each 9 1/2% Class A Preferred
                  Shares shall be $5.94.

                           Dividends for the initial dividend period on the 9
                  1/2% Class A Preferred Shares, or for any period shorter or
                  longer than a full dividend period on the 9 1/2% Class A
                  Preferred Shares, shall be computed on the basis of a 360-day
                  year consisting of twelve 30-day months. The aggregate
                  dividend payable quarterly to each holder of 9 1/2% Class A
                  Preferred Shares shall be rounded to the nearest one
                  one-hundredth of one cent with $.00005 being rounded upward.
                  Each dividend shall be payable to the holders of record on
                  such record date, no less than 10 nor more than 30 days
                  preceding the payment date thereof, as shall be fixed from
                  time to time by the Corporation's Board of Directors.

                           (c) Dividends on 9 1/2% Class A Preferred Shares
                  shall be cumulative as follows:

                                    (1) With respect to shares included in the
                           initial issue of 9 1/2% Class A Preferred Shares and
                           shares issued any time thereafter up to and including
                           the record date for the payment of the first dividend
                           on the initial issue of 9 1/2% Class A PreferrEd
                           Shares, dividends shall be cumulative from the date
                           of the initial issue of 9 1/2% Class A Preferred
                           Shares; and

                                    (2) With respect to shares issued any time
                           after the aforesaid record date, dividends shall be
                           cumulative from the dividend payment date next
                           preceding the date of issue of such shares, except
                           that if such shares are issued during the period
                           commencing the day after the record date for the
                           payment of a dividend on 9 1/2% Class A Preferred
                           Shares and ending on the payment date of that
                           dividend, dividends with respect to such shares shall
                           be cumulative from that dividend payment date.

                           (d) Except as required to preserve the Corporation's
                  status as a real estate investment trust under the Internal
                  Revenue Code of 1986, as amended, the 9 1/2% Class A Preferred
                  Shares may not be redeemed prior to November 15, 2000. At any
                  time or from



                                       9
<PAGE>   80


                  time to time oN and after November 15, 2000 the Corporation,
                  at its option upon not less than thirty (30) nor more than
                  sixty (60) days' written notice, may redeem all or any part of
                  the 9 1/2% Class A Preferred Shares at a redemption price of
                  $250.00 per share plus, in each case, an amount equal to all
                  dividends accrued and unpaid thereon to the redemption date,
                  without interest. The redemption price (other than the portion
                  thereof consisting of accrued and unpaid dividends) is payable
                  solely out of the sale proceeds of other capital shares of the
                  Corporation, which may include any equity securities
                  (including common shares and preferred shares), shares,
                  interests, participation or other ownership interests (however
                  designated) and any rights (other than debt securities
                  convertible into or exchangeable for equity securities), or
                  options to purchase any of the foregoing.

                           (e) The amount payable per 9 1/2% Class A Preferred
                  Share in the event of any voluntary or involuntary
                  liquidation, dissolutioN or winding up of the affairs of the
                  Corporation shall be $250.00, plus an amount equal to all
                  dividends accrued and unpaid thereon to the date of payment.

                           (f) All dividend payments made on the 9 1/2% Class A
                  Preferred Shares, at any time during which the Corporation is
                  in default In the payment of dividends on such 9 1/2% Class A
                  Preferred Shares for any dividend period, shall, for the
                  purposes of Section 5(b)(1) of this Item I, be deemed to be
                  made in respect of the earliest dividend period with respect
                  to which the Corporation is in default.

         II. The Class B Cumulative Preferred Shares. The Class B Cumulative
Preferred Shares shall have the following express terms:

                  Section 1. Series. The Class B Shares may be issued from time
         to time in one or more series. All Class B Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class B Shares shall rank on a parity with the Class A
         Shares, the Class C Shares, the Class D Shares, the Class E Shares,
         Class F Shares, Class G Shares, Class H Shares, Class I Shares, Class J
         Shares, Class K Shares and the Noncumulative Shares and shall be
         identical to all Class A Shares, Class C Shares, Class D Shares, Class
         E Shares, Class F Shares, Class G Shares, Class H Shares, Class I
         Shares, Class J Shares, Class K Shares and Noncumulative Shares except
         (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on the Cumulative Shares are
         cumulative as set forth herein. Subject to the provisions of Sections 2
         through 5, both inclusive, and Item XIII of this Division, which
         provisions shall apply to all Class B Shares, the Board of Directors
         hereby is authorized to cause such shares to be issued in one or more
         series and with respect to each such series to determine and fix prior
         to the issuance thereof (and thereafter, to the extent provided in
         clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);



                                       10
<PAGE>   81


                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item II) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), both inclusive, of this Section and is authorized to take such
actions with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                           (a) The holders of Class B Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class B Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  B Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class B Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to the
                  Noncumulative Shares, only with respect to the then current
                  dividend period), ratably in proportion to the respective
                  dividend rates fixed therefor, shall have been paid upon or
                  declared or set apart for all Class A Shares, Class C Shares,
                  Class D Shares, Class E Shares, Class F Shares, Class G
                  Shares, Class H Shares, Class I Shares, Class J Shares, Class
                  K Shares and Noncumulative Shares then issued and outstanding
                  and entitled to receive such dividends.



                                       11
<PAGE>   82


                           (b) So long as any Class B Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Class B Shares,
                  shall be paid or declared or any distribution be made, except
                  as aforesaid, in respect of the Common Shares or any other
                  shares ranking junior to the Class B Shares, nor shall any
                  Common Shares or any other shares ranking junior to the Class
                  B Shares be purchased, retired or otherwise acquired by the
                  Corporation, except out of the proceeds of the sale of Common
                  Shares or other shares of the Corporation ranking junior to
                  the Class B Shares received by the Corporation subsequent to
                  the date of first issuance of Class B Shares of any series,
                  unless:

                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares, including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment thereof set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item II.

                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption, retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Class B Shares shall be inapplicable to (i) any payments in
                  lieu of issuance of fractional shares thereof, whether upon
                  any merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Cumulative Shares or Noncumulative Shares into
                  Common Shares or (iii) the exercise by the Corporation of its
                  rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent that it does not cause any dividends to fail to qualify
                  for the dividends paid deduction under Section 561 of the
                  Code, the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Class B Shares shall be the amount
                  that the total dividends paid or made available to the holders
                  of the Class B Shares for the year bears to the Total
                  Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:

                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Class B Shares at the time



                                       12
<PAGE>   83



                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item II; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Class B Shares as may
                           be required to fulfill the requirements of any
                           sinking fund provided for shares of such series at
                           the applicable sinking fund redemption price fixed in
                           accordance with the provisions of Section 1 of this
                           Item II; and shall in each case pay all accrued and
                           unpaid dividends to the redemption date.

                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the Class
                  B Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item II prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class B Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class B Shares so to be redeemed
                  amounts equal to the redemption price of the Class B Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be shareholders with respect to such shares; and from
                  and after the time such notice shall have been so deposited
                  and such deposit of money shall have been so made, such
                  holders shall have no rights or claim against the Corporation
                  with respect to such shares, except only the right to receive
                  such money from such bank or trust company without interest or
                  to exercise before the redemption date any unexpired
                  privileges of conversion. In the event less than all of the
                  outstanding Class B Shares are to be redeemed, the Corporation
                  shall select by lot the shares so to be redeemed in such
                  manner as shall be prescribed by the Board of Directors.

                                    (2) If the holders of Class B Shares which
                           have been called for redemption shall not within six
                           years after such deposit claim the amount deposited
                           for the redemption thereof, any such bank or trust
                           company shall, upon demand, pay over to the
                           Corporation such unclaimed amounts and thereupon such
                           bank or trust company and the Corporation shall be
                           relieved of all responsibility in respect thereof and
                           to such holders.

                           (c) Any Class B Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class B Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or



                                       13
<PAGE>   84


                  otherwise) less than all of the Class B Shares then
                  outstanding except in accordance with a stock purchase offer
                  made to all holders of record of Class B Shares, unless all
                  dividends on all Class B Shares then outstanding for all
                  previous and current dividend periods shall have been declared
                  and paid or funds therefor set apart and all accrued sinking
                  fund obligations applicable thereto shall have been complied
                  with.

         Section 4.  Liquidation.

                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class B Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class B Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item II, plus an amount
                  equal to all dividends accrued and unpaid thereon to the date
                  of payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Cumulative Shares and Noncumulative Shares of
                  the full preferential amount to which they are respectively
                  entitled, then such net assets shall be distributed ratably
                  upon all outstanding Cumulative Shares and Noncumulative
                  Shares in proportion to the full preferential amount to which
                  each such share is entitled.

                                    (2) After payment to the holders of Class B
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Class B Shares, as such, shall have no
                           right or claim to any of the remaining assets of the
                           Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Class B Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b) (1) If, and so often as, the Corporation shall be
                  in default in the payment of dividends on any series of Class
                  B Shares at the time outstanding, whether or not earned or
                  declared, for a number of dividend payment periods, whether
                  consecutive or not, which in the aggregate contain at least
                  540 days, all holders of Class B Shares, voting separately as
                  a class, together with all Class A Shares, Class C Shares,
                  Class D Shares, Class E Shares, Class F Shares, Class G
                  Shares, Class H Shares, Class I Shares, Class J Shares, Class
                  K Shares and Noncumulative Shares upon which like voting
                  rights have been conferred and are exercisable under the
                  circumstances described in Subsection 5(c), shall be entitled
                  to elect, as herein provided, a total of two members of the
                  Board of Directors of the Corporation; provided, however, that
                  the holders of such Class B Shares shall not exercise such
                  special class voting rights except at meetings of such
                  shareholders for the election of directors at which the
                  holders of not less than 50% of such Class B Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights provided for in this paragraph
                  when the same shall have become vested



                                       14
<PAGE>   85


                  shall remain so vested until all accrued and unpaid dividends
                  on such Class B Shares then outstanding shall have been paid
                  or declared and a sum sufficient therefor set aside for
                  payment, whereupon the holders of such Class B Shares shall be
                  divested of their special class voting rights in respect of
                  subsequent elections of directors, subject to the revesting of
                  such special class voting rights in the event above specified
                  in this paragraph.

                                    (2) In the event of default entitling
                           holders of Class B Shares to elect two directors as
                           specified in paragraph (1) of this Subsection, a
                           special meeting of such holders for the purpose of
                           electing such directors shall be called by the
                           Secretary of the Corporation upon written request of,
                           or may be called by, the holders of record of at
                           least 10% of the Class B Shares upon which such
                           default in the payment of dividends exists and notice
                           thereof shall be given in the same manner as that
                           required for the annual meeting of shareholders;
                           provided, however, that the Corporation shall not be
                           required to call such special meeting if the annual
                           meeting of shareholders shall be called to be held
                           within 90 days after the date of receipt of the
                           foregoing written request from the holders of Class B
                           Shares. At any meeting at which such holders of Class
                           B Shares shall be entitled to elect directors,
                           holders of 50% of such Class B Shares, present in
                           person or by proxy, shall be sufficient to constitute
                           a quorum, and the vote of the holders of a majority
                           of such shares so present at any such meeting at
                           which there shall be such a quorum shall be
                           sufficient to elect the members of the Board of
                           Directors which such holders of Class B Shares are
                           entitled to elect as herein provided. Notwithstanding
                           any provision of these Amended and Restated Articles
                           of Incorporation, as amended, or the Code of
                           Regulations of the Corporation or any action taken by
                           the holders of any class of shares fixing the number
                           of directors of the Corporation, the two directors
                           who may be elected by such holders of Class B Shares
                           pursuant to this Subsection shall serve in addition
                           to any other directors then in office or proposed to
                           be elected otherwise than pursuant to this
                           Subsection. Nothing in this Subsection shall prevent
                           any change otherwise permitted in the total number of
                           or classifications of directors of the Corporation
                           nor require the resignation of any director elected
                           otherwise than pursuant to this Subsection.
                           Notwithstanding any classification of the other
                           directors of the Corporation, the two directors
                           elected by such holders of Class B Shares shall be
                           elected annually for terms expiring at the next
                           succeeding annual meeting of shareholders.

                                    (3) Upon any divesting of the special class
                           voting rights of the holders of the Class B Shares in
                           respect of elections of directors as provided in this
                           Subsection, the terms of office of all directors then
                           in office elected by such holders shall terminate
                           immediately thereupon. If the office of any director
                           elected by such holders voting as a class becomes
                           vacant by reason of death, resignation, removal from
                           office or otherwise, the remaining director elected
                           by such holders voting as a class may elect a
                           successor who shall hold office for the unexpired
                           term in respect of which such vacancy occurred.

                           (c) If at any time when the holders of Class B Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class C Shares, Class D Shares, Class E Shares, Class F
                  Shares, Class G Shares, Class H Shares, Class I Shares, Class
                  J Shares, Class K Shares or Noncumulative Shares are entitled
                  to elect directors pursuant hereto by reason of any default in
                  the payment of dividends thereon, then the voting rights of
                  the Cumulative Shares and the



                                       15
<PAGE>   86


                  Noncumulative Shares then entitled to vote shall be combined
                  (with class of shares having a number of votes proportional to
                  the aggregate liquidation preference of its outstanding
                  shares). In such case, the holders of Class B Shares and of
                  all such other shares then entitled so to vote, voting as a
                  class, shall elect such directors. If the holders of any such
                  other shares have elected such directors prior to the
                  happening of the default or event permitting the holders of
                  Class B Shares to elect directors, or prior to a written
                  request for the holding of a special meeting being received by
                  the Secretary of the Corporation as required above, then a new
                  election shall be held with all such other shares and the
                  Class B Shares voting together as a single class for such
                  directors, resulting in the termination of the term of such
                  previously elected directors upon the election of such new
                  directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Class B Shares at the time outstanding,
                  voting separately as a class, given in person or by proxy
                  either in writing or at a meeting called for the purpose,
                  shall be necessary to effect either of the following:

                                    (1) Any amendment, alteration or repeal,
                           whether by merger, consolidation or otherwise, of any
                           of the provisions of the Amended and Restated
                           Articles of Incorporation, as amended, or of the Code
                           of Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Class B Shares which
                           are set forth in these Amended and Restated Articles
                           of Incorporation, as amended; provided, however,
                           neither the amendment of these Amended and Restated
                           Articles of Incorporation, as amended, so as to
                           authorize, create or change the authorized or
                           outstanding number of Class B Shares or of any shares
                           ranking on a parity with or junior to the Class B
                           Shares nor the amendment of the provisions of the
                           Code of Regulations so as to change the number or
                           classification of directors of the Corporation shall
                           be deemed to affect adversely and materially
                           preferences or voting or other rights of the holders
                           of Class B Shares; or

                                    (2) The authorization, creation or increase
                           in the authorized number of any shares, or any
                           security convertible into shares, in either case
                           ranking prior to such Class B Shares.

                           (e) In the event, and only to the extent, that (1)
                  Class B Shares are issued in more than one series and (2) Ohio
                  law permits the holders of a series of a class of capital
                  stock to vote separately as a class, the affirmative vote of
                  the holders of at least two-thirds of each series of Class B
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class B Shares
                  or of any shares remaining on a parity with or junior to the
                  Class B Shares nor the amendment of the provisions of the Code
                  of Regulations so as to change the number of classification of



                                       16
<PAGE>   87


                  directors of the Corporation shall be deemed to affect
                  adversely and materially preferences or voting or other rights
                  of the holders of such series.

                  Section 6. 9.44% Class B Cumulative Redeemable Preferred
         Shares. Of the 1,500,000 authorized Class B Shares, 177,500 shares are
         designated as a series entitled "9.44% Class B Cumulative Redeemable
         Preferred Shares" (hereinafter called "9.44% Class B Preferred
         Shares"). The 9.44% Class B Preferred Shares shall have the express
         terms set forth in this Item II as being applicable to all Class B
         Shares as a class and, in addition, the following express terms
         applicable to all 9.44% Class B Preferred Shares as a series of Class B
         Shares:

                           (a) The annual dividend rate of the 9.44% Class B
                  Preferred Shares shall be 9.44% of the liquidation preference
                  of $250.00 per share.

                           (b) Dividends on the 9.44% Class B Preferred Shares
                  shall be payable, if declared, quarterly on or about the 15th
                  day of March, June, September, and December each year, the
                  first quarterly dividend being payable, if declared, on March
                  15, 1996. The dividends payable for each full quarterly
                  dividend period on each 9.44% Class B Preferred Shares shall
                  be $5.90.

                           Dividends for the initial dividend period on the
                  9.44% Class B Preferred Shares, or for any period shorter or
                  longer than a full dividend period on the 9.44% Class B
                  Preferred Shares, shall be computed on the basis of a 360-day
                  year consisting of twelve 30-day months. The aggregate
                  dividend payable quarterly to each holder of 9.44% Class B
                  Preferred Shares shall be rounded to the nearest one
                  one-hundredth of one cent with $.00005 being rounded upward.
                  Each dividend shall be payable to the holders of record on
                  such record date, no less than 10 nor more than 30 days
                  preceding the payment date thereof, as shall be fixed from
                  time to time by the Corporation's Board of Directors.

                           (c) Dividends on 9.44% Class B Preferred Shares shall
                  be cumulative as follows:

                                    (1) With respect to shares included in the
                           initial issue of 9.44% Class B Preferred Shares and
                           shares issued any time thereafter up to and including
                           the record date for the payment of the first dividend
                           on the initial issue of 9.44% Class B Preferred
                           Shares, dividends shall be cumulative from the date
                           of the initial issue of 9.44% Class B Preferred
                           Shares; and

                                    (2) With respect to shares issued any time
                           after the aforesaid record date, dividends shall be
                           cumulative from the dividend payment date next
                           preceding the date of issue of such shares, except
                           that if such shares are issued during the period
                           commencing the day after the record date for the
                           payment of a dividend on 9.44% Class B Preferred
                           Shares and ending on the payment date of that
                           dividend, dividends with respect to such shares shall
                           be cumulative from that dividend payment date.

                           (d) Except as required to preserve the Corporation's
                  status as a real estate investment trust under the Internal
                  Revenue Code of 1986, as amended, the 9.44% Class B Preferred
                  Shares may not be redeemed prior to December 26, 2000. At any
                  time or from time to time on and after December 26, 2000 the
                  Corporation, at its option upon not less than thirty (30) nor
                  more than sixty (60) days' written notice, may redeem all or
                  any part of the 9.44% Class B Preferred Shares at a redemption
                  price of $250.00 per share



                                       17
<PAGE>   88


                  plus, in each case, an amount equal to all dividends accrued
                  and unpaid thereon to the redemption date, without interest.
                  The redemption price (other than the portion thereof
                  consisting of accrued and unpaid dividends) is payable solely
                  out of the sale proceeds of other capital shares of the
                  Corporation, which may include any equity securities
                  (including common shares and preferred shares), shares,
                  interests, participation or other ownership interests (however
                  designated) and any rights (other than debt securities
                  convertible into or exchangeable for equity securities), or
                  options to purchase any of the foregoing.

                           (e) The amount payable per 9.44% Class B Preferred
                  Share in the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation shall be $250.00, plus an amount equal to all
                  dividends accrued and unpaid thereon to the date of payment.

                           (f) All dividend payments made on the 9.44% Class B
                  Preferred Shares, at any time during which the Corporation is
                  in default in the payment of dividends on such 9.44% Class B
                  Preferred Shares for any dividend period, shall, for the
                  purposes of Section 5(b)(1) of this Item II, be deemed to be
                  made in respect of the earliest dividend period with respect
                  to which the Corporation is in default.

         III. The Class C Cumulative Preferred Shares. The Class C Shares shall
have the following express terms:

                  Section 1. Series. The Class C Shares may be issued from time
         to time in one or more series. All Class C Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class C Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class D Shares, the Class E Shares,
         Class F Shares, Class G Shares, Class H Shares, Class I Shares, Class J
         Shares, Class K Shares and the Noncumulative Shares and shall be
         identical to all Class A Shares, Class B Shares, Class D Shares, Class
         E Shares, Class F Shares, Class G Shares, Class H Shares, Class I
         Shares, Class J Shares, Class K Shares and Noncumulative Shares except
         (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Cumulative Shares shall be
         cumulative as set forth herein. Subject to the provisions of Sections 2
         through 5, both inclusive, and Item XIII of this Division, which
         provisions shall apply to all Class C Shares, the Board of Directors
         hereby is authorized to cause such shares to be issued in one or more
         series and, with respect to each such series to determine and fix prior
         to the issuance thereof (and thereafter, to the extent provided in
         clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;



                                       18
<PAGE>   89


                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item III) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                           (a) The holders of Class C Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class C Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  C Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class C Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class A Shares, Class B Shares, Class D
                  Shares, Class E Shares, Class F Shares, Class G Shares, Class
                  H Shares, Class I Shares, Class J Shares, Class K Shares and
                  Noncumulative Shares then issued and outstanding and entitled
                  to receive such dividends.

                           (b) So long as any Class C Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Class C Shares,
                  shall be paid or declared or any distribution be made, except
                  as aforesaid, in respect of the Common Shares or any other
                  shares ranking junior to the Class C Shares, nor shall



                                       19
<PAGE>   90


                  any Common Shares or any other shares ranking junior to the
                  Class C Shares be purchased, retired or otherwise acquired by
                  the Corporation, except out of the proceeds of the sale of
                  Common Shares or other shares of the Corporation ranking
                  junior to the Class C Shares received by the Corporation
                  subsequent to the date of first issuance of Class C Shares of
                  any series, unless:

                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment therefor set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item III.

                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Class C Shares shall be inapplicable to (i) any payments in
                  lieu of issuance of fractional shares thereof, whether upon
                  any merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Cumulative Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent it does not cause any dividends to fail to qualify for
                  the dividends paid deduction under Section 561 of the Code,
                  the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Class C Shares shall be the amount
                  that the total dividends paid or made available to the holders
                  of the Class C Shares for the year bears to the Total
                  Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:

                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Class C Shares at the time
                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item III; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Class C Shares as may
                           be required to fulfill the requirements of any
                           sinking fund




                                       20
<PAGE>   91


                           provided for shares of such series at the applicable
                           sinking fund redemption price fixed in accordance
                           with the provisions of Section 1 of this Item III;
                           and shall in each case pay all accrued and unpaid
                           dividends to the redemption date.

                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the Class
                  C Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item III prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class C Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class C Shares so to be redeemed
                  amounts equal to the redemption price of the Class C Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be shareholders with respect to such shares; and from
                  and after the time such notice shall have been so deposited
                  and such deposit of money shall have been so made, such
                  holders shall have no rights or claim against the Corporation
                  with respect to such shares, except only the right to receive
                  such money from such bank or trust company without interest or
                  to exercise before the redemption date any unexpired
                  privileges of conversion. In the event less than all of the
                  outstanding Class C Shares are to be redeemed, the Corporation
                  shall select by lot the shares so to be redeemed in such
                  manner as shall be prescribed by the Board of Directors.

                                    (2) If the holders of Class C Shares which
                           have been called for redemption shall not within six
                           years after such deposit claim the amount deposited
                           for the redemption thereof, any such bank or trust
                           company shall, upon demand, pay over to the
                           Corporation such unclaimed amounts and thereupon such
                           bank or trust company and the Corporation shall be
                           relieved of all responsibility in respect thereof and
                           to such holders.

                           (c) Any Class C Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class C Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  C Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class C
                  Shares, unless all dividends on all Class C Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.



                                       21
<PAGE>   92


         Section 4.  Liquidation.

                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class C Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class C Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item III, plus an amount
                  equal to all dividends accrued and unpaid thereon to the date
                  of payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Cumulative Shares and Noncumulative Shares of
                  the full preferential amount to which they are respectively
                  entitled, then such net assets shall be distributed ratably
                  upon all outstanding Cumulative Shares and Noncumulative
                  Shares in proportion to the full preferential amount to which
                  each such share is entitled.

                                    (2) After payment to the holders of Class C
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Class C Shares, as such, shall have no
                           right or claim to any of the remaining assets of the
                           Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Class C Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b) (1) If, and so often as, the Corporation shall be
                  in default in the payment of dividends on any series of Class
                  C Shares at the time outstanding, whether or not earned or
                  declared, for a number of dividend payment periods, whether
                  consecutive or not, which in the aggregate contain at least
                  540 days, all holders of such Class C Shares, voting
                  separately as a class, together with all Class A Shares, Class
                  B Shares, Class D Shares, Class E Shares, Class F Shares,
                  Class G Shares, Class H Shares, Class I Shares, Class J
                  Shares, Class K Shares and Noncumulative Shares upon which
                  like voting rights have been conferred and are exercisable
                  under the circumstances described in Subsection 5(c), shall be
                  entitled to elect, as herein provided, a total of two members
                  of the Board of Directors of the Corporation; provided,
                  however, that the holders of such Class C Shares shall not
                  exercise such special class voting rights except at meetings
                  of such shareholders for the election of directors at which
                  the holders of not less than 50% of such Class C Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until all accrued and unpaid dividends on such Class C Shares
                  then outstanding shall have been paid or declared and a sum
                  sufficient for the payment thereof set aside for payment,
                  whereupon the holders of such Class C Shares shall be divested
                  of their special class voting rights in respect of subsequent
                  elections of directors, subject to the revesting of such
                  special class voting rights in the event above specified in
                  this paragraph. All dividend payments made on the Class C
                  Shares, at any time during which



                                       22
<PAGE>   93


                  the Corporation is in default in the payment of dividends on
                  such Class C Shares for any dividend period, shall be deemed
                  to be made in respect of the earliest dividend period with
                  respect to which the Corporation is in default.

                                    (2) In the event of default entitling
                           holders of Class C Shares to elect two directors as
                           specified in paragraph (1) of this Subsection, a
                           special meeting of such holders for the purpose of
                           electing such directors shall be called by the
                           Secretary of the Corporation upon written request of,
                           or may be called by, the holders of record of at
                           least 10% of the Class C Shares upon which such
                           default in the payment of dividends exists and notice
                           thereof shall be given in the same manner as that
                           required for the annual meeting of shareholders;
                           provided, however, that the Corporation shall not be
                           required to call such special meeting if the annual
                           meeting of shareholders shall be called to be held
                           within 90 days after the date of receipt of the
                           foregoing written request from the holders of Class C
                           Shares. At any meeting at which such holders of Class
                           C Shares shall be entitled to elect directors,
                           holders of 50% of such Class C Shares, present in
                           person or by proxy, shall be sufficient to constitute
                           a quorum, and the vote of the holders of a majority
                           of such shares so present at any such meeting at
                           which there shall be such a quorum shall be
                           sufficient to elect the members of the Board of
                           Directors which such holders of Class C Shares are
                           entitled to elect as herein provided. Notwithstanding
                           any provision of these Amended and Restated Articles
                           of Incorporation, as amended, or the Code of
                           Regulations of the Corporation or any action taken by
                           the holders of any class of shares fixing the number
                           of directors of the Corporation, the two directors
                           who may be elected by such holders of Class C Shares
                           pursuant to this Subsection shall serve in addition
                           to any other directors then in office or proposed to
                           be elected otherwise than pursuant to this
                           Subsection. Nothing in this Subsection shall prevent
                           any change otherwise permitted in the total number of
                           or classifications of directors of the Corporation or
                           require the resignation of any director elected
                           otherwise than pursuant to this Subsection.
                           Notwithstanding any classification of the other
                           directors of the Corporation, the two directors
                           elected by such holders of Class C Shares shall be
                           elected annually for terms expiring at the next
                           succeeding annual meeting of shareholders.

                                    (3) Upon any divesting of the special class
                           voting rights of the holders of the Class C Shares in
                           respect of elections of directors as provided in this
                           Subsection, the terms of office of all directors then
                           in office elected by such holders shall terminate
                           immediately thereupon. If the office of any director
                           elected by such holders voting as a class becomes
                           vacant by reason of death, resignation, removal from
                           office or otherwise, the remaining director elected
                           by such holders voting as a class may elect a
                           successor who shall hold office for the unexpired
                           term in respect of which such vacancy occurred.

                           (c) If at any time when the holders of Class C Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class D Shares, Class E Shares, Class F
                  Shares, Class G Shares, Class H Shares, Class I Shares, Class
                  J Shares, Class K Shares or Noncumulative Shares are entitled
                  to elect directors pursuant hereto by reason of any default in
                  the payment of dividends thereon, then the voting rights of
                  the Cumulative Shares and the Noncumulative Shares then
                  entitled to vote shall be combined (with each class of shares
                  having a number of votes proportional to the aggregate
                  liquidation preference of its


                                       23
<PAGE>   94


                  outstanding shares). In such case, the holders of Class C
                  Shares and of all such other shares then entitled so to vote,
                  voting as a class, shall elect such directors. If the holders
                  of any such other shares have elected such directors prior to
                  the happening of the default or event permitting the holders
                  of Class C Shares to elect directors, or prior to a written
                  request for the holding of a special meeting being received by
                  the Secretary of the Corporation as required above, then a new
                  election shall be held with all such other shares and the
                  Class C Shares voting together as a single class for such
                  directors, resulting in the termination of the term of such
                  previously elected directors upon the election of such new
                  directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Class C Shares at the time outstanding,
                  voting separately as a class, given in person or by proxy
                  either in writing or at a meeting called for the purpose,
                  shall be necessary to effect either of the following:

                                    (1) Any amendment, alteration or repeal,
                           whether by merger, consolidation or otherwise, of any
                           of the provisions of the Amended and Restated
                           Articles of Incorporation, as amended, or of the Code
                           of Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Class C Shares which
                           are set forth in these Amended and Restated Articles
                           of Incorporation, as amended; provided, however,
                           neither the amendment of these Amended and Restated
                           Articles of Incorporation, as amended, so as to
                           authorize, create or change the authorized or
                           outstanding number of Class C Shares or of any shares
                           ranking on a parity with or junior to the Class C
                           Shares nor the amendment of the provisions of the
                           Code of Regulations so as to change the number or
                           classification of directors of the Corporation shall
                           be deemed to affect adversely and materially
                           preferences or voting or other rights of the holders
                           of Class C Shares; or

                                    (2) The authorization, creation or increase
                           in the authorized number of any shares, or any
                           security convertible into shares, in either case
                           ranking prior to such series of Class C Shares.

                           (e) In the event, and only to the extent, that (1)
                  Class C Shares are issued in more than one series and (2) Ohio
                  law permits the holders of a series of a class of capital
                  stock to vote separately as a class, the affirmative vote of
                  the holders of at least two-thirds of each series of Class C
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class C Shares
                  or of any shares ranking on a parity with or junior to the
                  Class C Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.



                                       24
<PAGE>   95


                  Section 6. 8 3/8% Class C Cumulative Redeemable Preferred
         Shares. Of the 1,500,000 authorized Class C Shares, 400,000 shares are
         designated as a series entitled "8 3/8% Class C Cumulative Redeemable
         Preferred Shares" (hereinafter called "8 3/8% Class C Preferred
         Shares"). The 8 3/8% Class C Preferred Shares shall have the express
         terms set forth in this Division as being applicable to all Class C
         Shares as a class and, in addition, the following express terms
         applicable to all 8 3/8% Class C Preferred Shares as a series of Class
         C Shares:

                           (a) The annual dividend rate of the 8 3/8% Class C
                  Preferred Shares shall be 8 3/8% of the liquidation preference
                  of $250.00 per share.

                           (b) Dividends on the 8 3/8% Class C Preferred Shares
                  shall be payable, if declared, quarterly on or about the
                  fifteenth day of March, June, September, and December each
                  year, the first quarterly dividend being payable, if declared,
                  on September 15, 1998. The dividends payable for each full
                  quarterly dividend period on each 8 3/8% Class C Preferred
                  Shares shall be $5.234375.

                           Dividends for the initial dividend period on the 8
                  3/8% Class C Preferred Shares, or for any period shorter or
                  longer than a full dividend period on the 8 3/8% Class C
                  Preferred Shares, shall be computed on the basis of a 360-day
                  year consisting of twelve 30-day months. The aggregate
                  dividend payable quarterly to each holder of 8 3/8% Class C
                  Preferred Shares shall be rounded to the nearest one
                  one-hundredth of one cent with $.00005 being rounded upward.
                  Each dividend shall be payable to the holders of record on
                  such record date, no less than 10 nor more than 30 days
                  preceding the payment date thereof, as shall be fixed from
                  time to time by the Corporation's Board of Directors.

                           (c) Dividends on 8 3/8% Class C Preferred Shares
                  shall be cumulative as follows:

                                    (1) With respect to shares included in the
                           initial issue of 8 3/8% Class C Preferred Shares and
                           shares issued any time thereafter up to and including
                           the record date for the payment of the first dividend
                           on the initial issue of 8 3/8% Class C Preferred
                           Shares, dividends shall be cumulative from the date
                           of the initial issue of 8 3/8% Class C Preferred
                           Shares; and

                                    (2) With respect to shares issued any time
                           after the aforesaid record date, dividends shall be
                           cumulative from the dividend payment date next
                           preceding the date of issue of such shares, except
                           that if such shares are issued during the period
                           commencing the day after the record date for the
                           payment of a dividend on 8 3/8% Class C Preferred
                           Shares and ending on the payment date of that
                           dividend, dividends with respect to such shares shall
                           be cumulative from that dividend payment date.

                           (d) Except as required to preserve the Corporation's
                  status as a real estate investment trust under the Internal
                  Revenue Code of 1986, as amended, the 8 3/8% Class C Preferred
                  Shares may not be redeemed prior to July 7, 2003. At any time
                  or from time to time on and after July 7, 2003 the
                  Corporation, at its option upon not less than thirty (30) nor
                  more than sixty (60) days' written notice, may redeem all or
                  any part of the 8 3/8% Class C Preferred Shares at a
                  redemption price of $250.00 per share plus, in each case, an
                  amount equal to all dividends accrued and unpaid thereon to
                  the redemption date, without interest. The redemption price
                  (other than the portion thereof consisting of accrued and
                  unpaid dividends) is payable solely out of the sale proceeds
                  of other capital


                                       25
<PAGE>   96



                  shares of the Corporation, which may include any equity
                  securities (including common shares and preferred shares),
                  shares, interests, participation or other ownership interests
                  (however designated) and any rights (other than debt
                  securities convertible into or exchangeable for equity
                  securities), or options to purchase any of the foregoing.


                           (e) The amount payable per 8 3/8% Class C Preferred
                  Share in the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation shall be $250.00, plus an amount equal to all
                  dividends accrued and unpaid thereon to the date of payment.

                           (f) All dividend payments made on the 8 3/8% Class C
                  Preferred Shares, at any time during which the Corporation is
                  in default in the payment of dividends on such 8 3/8% Class C
                  Preferred Shares for any dividend period, shall, for the
                  purposes of Section 5(b)(1) of this Division A-III, be deemed
                  to be made in respect of the earliest dividend period with
                  respect to which the Corporation is in default.

         IV. The Class D Cumulative Preferred Shares. The Class D Shares shall
have the following express terms:

                  Section 1. Series. The Class D Shares may be issued from time
         to time in one or more series. All Class D Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class D Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class C Shares, the Class E Shares,
         Class F Shares, Class G Shares, Class H Shares, Class I Shares, Class J
         Shares, Class K Shares and the Noncumulative Shares and shall be
         identical to all Class A Shares, Class B Shares, Class C Shares, Class
         E Shares, Class F Shares, Class G Shares, Class H Shares, Class I
         Shares, Class J Shares, Class K Shares and Noncumulative Shares except
         (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Cumulative Shares shall be
         cumulative as set forth herein. Subject to the provisions of Sections 2
         through 5, both inclusive, and Item XIII of this Division, which
         provisions shall apply to all Class D Shares, the Board of Directors
         hereby is authorized to cause such shares to be issued in one or more
         series and, with respect to each such series to determine and fix prior
         to the issuance thereof (and thereafter, to the extent provided in
         clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;



                                       26
<PAGE>   97


                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item IV) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                           (a) The holders of Class D Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class D Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  D Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class D Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class A Shares, Class B Shares, Class C
                  Shares, Class E Shares, Class F Shares, Class G Shares, Class
                  H Shares, Class I Shares, Class J Shares, Class K Shares and
                  Noncumulative Shares then issued and outstanding and entitled
                  to receive such dividends.

                           (b) So long as any Class D Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Class D Shares,
                  shall be paid or declared or any distribution be made, except
                  as aforesaid, in respect of the Common Shares or any other
                  shares ranking junior to the Class D Shares, nor shall any
                  Common Shares or any other shares ranking junior to the Class
                  D Shares be purchased, retired or otherwise acquired by the
                  Corporation, except out of the proceeds of the sale of Common
                  Shares or other shares of the Corporation ranking junior to
                  the Class




                                       27
<PAGE>   98


                  D Shares received by the Corporation subsequent to the date of
                  first issuance of Class D Shares of any series, unless:

                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares, including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment therefor set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item IV.

                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Class D Shares shall be inapplicable to (i) any payments in
                  lieu of issuance of fractional shares thereof, whether upon
                  any merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Cumulative Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent it does not cause any dividends to fail to qualify for
                  the dividends paid deduction under Section 561 of the Code,
                  the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Class D Shares shall be the amount
                  that the total dividends paid or made available to the holders
                  of the Class D Shares for the year bears to the Total
                  Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:

                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Class D Shares at the time
                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item IV; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Class D Shares as may
                           be required to fulfill the requirements of any
                           sinking fund provided for shares of such series at
                           the applicable sinking fund redemption price fixed in
                           accordance with the provisions of Section 1 of this
                           Item IV; and shall in each case pay all accrued and
                           unpaid dividends to the redemption date.



                                       28
<PAGE>   99


                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the Class
                  D Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item IV prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class D Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class D Shares so to be redeemed
                  amounts equal to the redemption price of the Class D Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be shareholders with respect to such shares; and from
                  and after the time such notice shall have been so deposited
                  and such deposit of money shall have been so made, such
                  holders shall have no rights or claim against the Corporation
                  with respect to such shares, except only the right to receive
                  such money from such bank or trust company without interest or
                  to exercise before the redemption date any unexpired
                  privileges of conversion. In the event less than all of the
                  outstanding Class D Shares are to be redeemed, the Corporation
                  shall select by lot the shares so to be redeemed in such
                  manner as shall be prescribed by the Board of Directors.

                                    (2) If the holders of Class D Shares which
                           have been called for redemption shall not within six
                           years after such deposit claim the amount deposited
                           for the redemption thereof, any such bank or trust
                           company shall, upon demand, pay over to the
                           Corporation such unclaimed amounts and thereupon such
                           bank or trust company and the Corporation shall be
                           relieved of all responsibility in respect thereof and
                           to such holders.

                           (c) Any Class D Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class D Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  D Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class D
                  Shares, unless all dividends on all Class D Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.

         Section 4.  Liquidation.



                                       29
<PAGE>   100


                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class D Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class D Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item IV, plus an amount
                  equal to all dividends accrued and unpaid thereon to the date
                  of payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Cumulative Shares and Noncumulative Shares of
                  the full preferential amount to which they are respectively
                  entitled, then such net assets shall be distributed ratably
                  upon all outstanding Cumulative Shares and Noncumulative
                  Shares in proportion to the full preferential amount to which
                  each such share is entitled.

                                    (2) After payment to the holders of Class D
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Class D Shares, as such, shall have no
                           right or claim to any of the remaining assets of the
                           Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Class D Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b) (1) If, and so often as, the Corporation shall be
                  in default in the payment of dividends on any series of Class
                  D Shares at the time outstanding, whether or not earned or
                  declared, for a number of dividend payment periods, whether
                  consecutive or not, which in the aggregate contain at least
                  540 days, all holders of such Class D Shares, voting
                  separately as a class, together with all Class A Shares, Class
                  B Shares, Class C Shares, Class E Shares, Class F Shares,
                  Class G Shares, Class H Shares, Class I Shares, Class J
                  Shares, Class K Shares and Noncumulative Shares upon which
                  like voting rights have been conferred and are exercisable
                  under the circumstances described in Subsection 5(c), shall be
                  entitled to elect, as herein provided, a total of two members
                  of the Board of Directors of the Corporation; provided,
                  however, that the holders of such Class D Shares shall not
                  exercise such special class voting rights except at meetings
                  of such shareholders for the election of directors at which
                  the holders of not less than 50% of such Class D Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until all accrued and unpaid dividends on such Class D Shares
                  then outstanding shall have been paid or declared and a sum
                  sufficient for the payment thereof set aside for payment,
                  whereupon the holders of such Class D Shares shall be divested
                  of their special class voting rights in respect of subsequent
                  elections of directors, subject to the revesting of such
                  special class voting rights in the event above specified in
                  this paragraph. All dividend payments made on the Class D
                  Shares, at any time during which the Corporation is in default
                  in the payment of dividends on such Class D Shares for any



                                       30
<PAGE>   101


                  dividend period, shall be deemed to be made in respect of the
                  earliest dividend period with respect to which the Corporation
                  is in default.

                                    (2) In the event of default entitling
                           holders of Class D Shares to elect two directors as
                           specified in paragraph (1) of this Subsection, a
                           special meeting of such holders for the purpose of
                           electing such directors shall be called by the
                           Secretary of the Corporation upon written request of,
                           or may be called by, the holders of record of at
                           least 10% of the Class D Shares upon which such
                           default in the payment of dividends exists and notice
                           thereof shall be given in the same manner as that
                           required for the annual meeting of shareholders;
                           provided, however, that the Corporation shall not be
                           required to call such special meeting if the annual
                           meeting of shareholders shall be called to be held
                           within 90 days after the date of receipt of the
                           foregoing written request from the holders of Class D
                           Shares. At any meeting at which such holders of Class
                           D Shares shall be entitled to elect directors,
                           holders of 50% of such Class D Shares, present in
                           person or by proxy, shall be sufficient to constitute
                           a quorum, and the vote of the holders of a majority
                           of such shares so present at any such meeting at
                           which there shall be such a quorum shall be
                           sufficient to elect the members of the Board of
                           Directors which such holders of Class D Shares are
                           entitled to elect as herein provided. Notwithstanding
                           any provision of these Amended and Restated Articles
                           of Incorporation, as amended, or the Code of
                           Regulations of the Corporation or any action taken by
                           the holders of any class of shares fixing the number
                           of directors of the Corporation, the two directors
                           who may be elected by such holders of Class D Shares
                           pursuant to this Subsection shall serve in addition
                           to any other directors then in office or proposed to
                           be elected otherwise than pursuant to this
                           Subsection. Nothing in this Subsection shall prevent
                           any change otherwise permitted in the total number of
                           or classifications of directors of the Corporation or
                           require the resignation of any director elected
                           otherwise than pursuant to this Subsection.
                           Notwithstanding any classification of the other
                           directors of the Corporation, the two directors
                           elected by such holders of Class D Shares shall be
                           elected annually for terms expiring at the next
                           succeeding annual meeting of shareholders.

                                    (3) Upon any divesting of the special class
                           voting rights of the holders of the Class D Shares in
                           respect of elections of directors as provided in this
                           Subsection, the terms of office of all directors then
                           in office elected by such holders shall terminate
                           immediately thereupon. If the office of any director
                           elected by such holders voting as a class becomes
                           vacant by reason of death, resignation, removal from
                           office or otherwise, the remaining director elected
                           by such holders voting as a class may elect a
                           successor who shall hold office for the unexpired
                           term in respect of which such vacancy occurred.

                           (c) If at any time when the holders of Class D Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class C Shares, Class E Shares, Class F
                  Shares, Class G Shares, Class H Shares, Class I Shares, Class
                  J Shares, Class K Shares or Noncumulative Shares are entitled
                  to elect directors pursuant hereto by reason of any default in
                  the payment of dividends thereon, then the voting rights of
                  the Cumulative Shares and the Noncumulative Shares then
                  entitled to vote shall be combined (with each class of shares
                  having a number of votes proportional to the aggregate
                  liquidation preference of its outstanding shares). In such
                  case, the holders of Class D Shares and of all such other



                                       31
<PAGE>   102


                  shares then entitled so to vote, voting as a class, shall
                  elect such directors. If the holders of any such other shares
                  have elected such directors prior to the happening of the
                  default or event permitting the holders of Class D Shares to
                  elect directors, or prior to a written request for the holding
                  of a special meeting being received by the Secretary of the
                  Corporation as required above, then a new election shall be
                  held with all such other shares and the Class D Shares voting
                  together as a single class for such directors, resulting in
                  the termination of the term of such previously elected
                  directors upon the election of such new directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Class D Shares at the time outstanding,
                  voting separately as a class, given in person or by proxy
                  either in writing or at a meeting called for the purpose,
                  shall be necessary to effect either of the following:

                                    (1) Any amendment, alteration or repeal,
                           whether by merger, consolidation or otherwise, of any
                           of the provisions of the Amended and Restated
                           Articles of Incorporation, as amended, or of the Code
                           of Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Class D Shares which
                           are set forth in these Amended and Restated Articles
                           of Incorporation, as amended; provided, however,
                           neither the amendment of these Amended and Restated
                           Articles of Incorporation, as amended, so as to
                           authorize, create or change the authorized or
                           outstanding number of Class D Shares or of any shares
                           ranking on a parity with or junior to the Class D
                           Shares nor the amendment of the provisions of the
                           Code of Regulations so as to change the number or
                           classification of directors of the Corporation shall
                           be deemed to affect adversely and materially
                           preferences or voting or other rights of the holders
                           of Class D Shares; or

                                    (2) The authorization, creation or increase
                           in the authorized number of any shares, or any
                           security convertible into shares, in either case
                           ranking prior to such series of Class D Shares.

                           (e) In the event, and only to the extent, that (1)
                  Class D Shares are issued in more than one series and (2) Ohio
                  law permits the holders of a series of a class of capital
                  stock to vote separately as a class, the affirmative vote of
                  the holders of at least two-thirds of each series of Class D
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class D Shares
                  or of any shares ranking on a parity with or junior to the
                  Class D Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.



                                       32
<PAGE>   103



                  Section 6. 8.68% Class D Cumulative Redeemable Preferred
         Shares. Of the 1,500,000 authorized Class D Shares, 230,000 shares are
         designated as a series entitled "8.68% Class D Cumulative Redeemable
         Preferred Shares" (hereinafter called "8.68% Class D Preferred
         Shares"). The 8.68% Class D Preferred Shares shall have the express
         terms set forth in this Division as being applicable to all Class D
         Shares as a class and, in addition, the following express terms
         applicable to all 8.68% Class D Preferred Shares as a series of Class D
         Shares:

                           (a) The annual dividend rate of the 8.68% Class D
                  Preferred Shares shall be 8.68 % of the liquidation preference
                  of $250.00 per share.

                           (b) Dividends on the 8.68% Class D Preferred Shares
                  shall be payable, if declared, quarterly on or about the
                  fifteenth day of March, June, September, and December each
                  year, the first quarterly dividend being payable, if declared,
                  on December 15, 1998 The dividends payable for each full
                  quarterly dividend period on each 8.68 % Class D Preferred
                  Shares shall be $5.425.

                           Dividends for the initial dividend period on the
                  8.68% Class D Preferred Shares, or for any period shorter or
                  longer than a full dividend period on the 8.68% Class D
                  Preferred Shares, shall be computed on the basis of a 360-day
                  year consisting of twelve 30-day months. The aggregate
                  dividend payable quarterly to each holder of 8.68% Class D
                  Preferred Shares shall be rounded to the nearest one
                  one-hundredth of one cent with $.00005 being rounded upward.
                  Each dividend shall be payable to the holders of record on
                  such record date, no less than 10 nor more than 30 days
                  preceding the payment date thereof, as shall be fixed from
                  time to time by the Corporation's Board of Directors.

                           (c) Dividends on 8.68 % Class D Preferred Shares
                  shall be cumulative as follows:

                                    (1) With respect to shares included in the
                          initial issue of 8.68% Class D Preferred Shares and
                          shares issued any time thereafter up to and including
                          the record date for the payment of the first dividend
                          on the initial issue of 8.68% Class D Preferred
                          Shares, dividends shall be cumulative from the date of
                          the initial issue of 8.68 % Class D Preferred Shares;
                          and

                                    (2) With respect to shares issued any time
                          after the aforesaid record date, dividends shall be
                          cumulative from the dividend payment date next
                          preceding the date of issue of such shares, except
                          that if such shares are issued during the period
                          commencing the day after the record date for the
                          payment of a dividend on 8.68 % Class D Preferred
                          Shares and ending on the payment date of that
                          dividend, dividends with respect to such shares shall
                          be cumulative from that dividend payment date.

                           (d) Except as required to preserve the Corporation's
                  status as a real estate investment trust under the Internal
                  Revenue Code of 1986, as amended, the 8.68% Class D Preferred
                  Shares may not be redeemed prior to August 20, 2003. At any
                  time or from time to time on and after August 20, 2003 the
                  Corporation, at its option upon not less than thirty (30) nor
                  more than sixty (60) days' written notice, may redeem all or
                  any part of the 8.68% Class D Preferred Shares at a redemption
                  price of $250.00 per share plus, in each case, an amount equal
                  to all dividends accrued and unpaid thereon to the redemption
                  date, without interest. The redemption price (other than the
                  portion thereof consisting of accrued and unpaid dividends) is
                  payable solely out of the sale proceeds of other capital


                                       33
<PAGE>   104



                  shares of the Corporation, which may include any equity
                  securities (including common shares and preferred shares),
                  shares, interests, participation or other ownership interests
                  (however designated) and any rights (other than debt
                  securities convertible into or exchangeable for equity
                  securities), or options to purchase any of the foregoing.

                           (e) The amount payable per 8.68% Class D Preferred
                  Share in the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation shall be $250.00, plus an amount equal to all
                  dividends accrued and unpaid thereon to the date of payment.

                           (f) All dividend payments made on the 8.68% Class D
                  Preferred Shares, at any time during which the Corporation is
                  in default in the payment of dividends on such 8.68 % Class D
                  Preferred Shares for any dividend period, shall, for the
                  purposes of Section 5(b)(1) of this Division A-IV, be deemed
                  to be made in respect of the earliest dividend period with
                  respect to which the Corporation is in default.

         V. The Class E Cumulative Preferred Shares. The Class E Shares shall
have the following express terms:

                  Section 1. Series. The Class E Shares may be issued from time
         to time in one or more series. All Class E Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class E Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class C Shares, the Class D Shares,
         Class F Shares, Class G Shares, Class H Shares, Class I Shares, Class J
         Shares, Class K Shares and the Noncumulative Shares and shall be
         identical to all Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class F Shares, Class G Shares, Class H Shares, Class I
         Shares, Class J Shares, Class K Shares and Noncumulative Shares except
         (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Cumulative Shares shall be
         cumulative as set forth herein. Subject to the provisions of Sections 2
         through 5, both inclusive, and Item XIII of this Division, which
         provisions shall apply to all Class E Shares, the Board of Directors
         hereby is authorized to cause such shares to be issued in one or more
         series and, with respect to each such series to determine and fix prior
         to the issuance thereof (and thereafter, to the extent provided in
         clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;


                                       34
<PAGE>   105



                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item V) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                           (a) The holders of Class E Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class E Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  E Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class E Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class A Shares, Class B Shares, Class C
                  Shares, Class D Shares, Class F Shares, Class G Shares, Class
                  H Shares, Class I Shares, Class J Shares, Class K Shares and
                  Noncumulative Shares then issued and outstanding and entitled
                  to receive such dividends.

                           (b) So long as any Class E Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Class E Shares,
                  shall be paid or declared or any distribution be made, except
                  as aforesaid, in respect of the Common Shares or any other
                  shares ranking junior to the Class E Shares, nor shall any
                  Common Shares or any other shares ranking junior to the Class
                  E Shares be purchased, retired or otherwise acquired by the
                  Corporation, except out of the proceeds of the sale of Common
                  Shares or other shares of the Corporation ranking junior to
                  the Class


                                       35
<PAGE>   106


                  E Shares received by the Corporation subsequent to the date of
                  first issuance of Class E Shares of any series, unless:

                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares, including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment therefor set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item V.

                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Class E Shares shall be inapplicable to (i) any payments in
                  lieu of issuance of fractional shares thereof, whether upon
                  any merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Cumulative Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent it does not cause any dividends to fail to qualify for
                  the dividends paid deduction under Section 561 of the Code,
                  the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Class E Shares shall be the amount
                  that the total dividends paid or made available to the holders
                  of the Class E Shares for the year bears to the Total
                  Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:

                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Class E Shares at the time
                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item V; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Class E Shares as may
                           be required to fulfill the requirements of any
                           sinking fund provided for shares of such series at
                           the applicable sinking fund redemption price fixed in
                           accordance with the provisions of Section 1 of this
                           Item V; and shall in each case pay all accrued and
                           unpaid dividends to the redemption date.



                                       36
<PAGE>   107

                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the Class
                  E Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item V prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class E Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class E Shares so to be redeemed
                  amounts equal to the redemption price of the Class E Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be shareholders with respect to such shares; and from
                  and after the time such notice shall have been so deposited
                  and such deposit of money shall have been so made, such
                  holders shall have no rights or claim against the Corporation
                  with respect to such shares, except only the right to receive
                  such money from such bank or trust company without interest or
                  to exercise before the redemption date any unexpired
                  privileges of conversion. In the event less than all of the
                  outstanding Class E Shares are to be redeemed, the Corporation
                  shall select by lot the shares so to be redeemed in such
                  manner as shall be prescribed by the Board of Directors.

                               (2) If the holders of Class E Shares which have
                           been called for redemption shall not within six years
                           after such deposit claim the amount deposited for the
                           redemption thereof, any such bank or trust company
                           shall, upon demand, pay over to the Corporation such
                           unclaimed amounts and thereupon such bank or trust
                           company and the Corporation shall be relieved of all
                           responsibility in respect thereof and to such
                           holders.

                           (c) Any Class E Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class E Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  E Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class E
                  Shares, unless all dividends on all Class E Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.

         Section 4.  Liquidation.



                                       37
<PAGE>   108

                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class E Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class E Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item V, plus an amount equal
                  to all dividends accrued and unpaid thereon to the date of
                  payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Cumulative Shares and Noncumulative Shares of
                  the full preferential amount to which they are respectively
                  entitled, then such net assets shall be distributed ratably
                  upon all outstanding Cumulative Shares and Noncumulative
                  Shares in proportion to the full preferential amount to which
                  each such share is entitled.

                               (2) After payment to the holders of Class E
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Class E Shares, as such, shall have no
                           right or claim to any of the remaining assets of the
                           Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Class E Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b) (1) If, and so often as, the Corporation shall be
                  in default in the payment of dividends on any series of Class
                  E Shares at the time outstanding, whether or not earned or
                  declared, for a number of dividend payment periods, whether
                  consecutive or not, which in the aggregate contain at least
                  540 days, all holders of such Class E Shares, voting
                  separately as a class, together with all Class A Shares, Class
                  B Shares, Class C Shares, Class D Shares, Class F Shares,
                  Class G Shares, Class H Shares, Class I Shares, Class J
                  Shares, Class K Shares and Noncumulative Shares upon which
                  like voting rights have been conferred and are exercisable
                  under the circumstances described in Subsection 5(c), shall be
                  entitled to elect, as herein provided, a total of two members
                  of the Board of Directors of the Corporation; provided,
                  however, that the holders of such Class E Shares shall not
                  exercise such special class voting rights except at meetings
                  of such shareholders for the election of directors at which
                  the holders of not less than 50% of such Class E Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until all accrued and unpaid dividends on such Class E Shares
                  then outstanding shall have been paid or declared and a sum
                  sufficient for the payment thereof set aside for payment,
                  whereupon the holders of such Class E Shares shall be divested
                  of their special class voting rights in respect of subsequent
                  elections of directors, subject to the revesting of such
                  special class voting rights in the event above specified in
                  this paragraph. All dividend payments made on the Class E
                  Shares, at any time during which the Corporation is in default
                  in the payment of dividends on such Class E Shares for any



                                       38
<PAGE>   109


                  dividend period, shall be deemed to be made in respect of the
                  earliest dividend period with respect to which the Corporation
                  is in default.

                                    (2) In the event of default entitling
                           holders of Class E Shares to elect two directors as
                           specified in paragraph (1) of this Subsection, a
                           special meeting of such holders for the purpose of
                           electing such directors shall be called by the
                           Secretary of the Corporation upon written request of,
                           or may be called by, the holders of record of at
                           least 10% of the Class E Shares upon which such
                           default in the payment of dividends exists and notice
                           thereof shall be given in the same manner as that
                           required for the annual meeting of shareholders;
                           provided, however, that the Corporation shall not be
                           required to call such special meeting if the annual
                           meeting of shareholders shall be called to be held
                           within 90 days after the date of receipt of the
                           foregoing written request from the holders of Class E
                           Shares. At any meeting at which such holders of Class
                           E Shares shall be entitled to elect directors,
                           holders of 50% of such Class E Shares, present in
                           person or by proxy, shall be sufficient to constitute
                           a quorum, and the vote of the holders of a majority
                           of such shares so present at any such meeting at
                           which there shall be such a quorum shall be
                           sufficient to elect the members of the Board of
                           Directors which such holders of Class E Shares are
                           entitled to elect as herein provided. Notwithstanding
                           any provision of these Amended and Restated Articles
                           of Incorporation, as amended, or the Code of
                           Regulations of the Corporation or any action taken by
                           the holders of any class of shares fixing the number
                           of directors of the Corporation, the two directors
                           who may be elected by such holders of Class E Shares
                           pursuant to this Subsection shall serve in addition
                           to any other directors then in office or proposed to
                           be elected otherwise than pursuant to this
                           Subsection. Nothing in this Subsection shall prevent
                           any change otherwise permitted in the total number of
                           or classifications of directors of the Corporation or
                           require the resignation of any director elected
                           otherwise than pursuant to this Subsection.
                           Notwithstanding any classification of the other
                           directors of the Corporation, the two directors
                           elected by such holders of Class E Shares shall be
                           elected annually for terms expiring at the next
                           succeeding annual meeting of shareholders.

                                    (3) Upon any divesting of the special class
                           voting rights of the holders of the Class E Shares in
                           respect of elections of directors as provided in this
                           Subsection, the terms of office of all directors then
                           in office elected by such holders shall terminate
                           immediately thereupon. If the office of any director
                           elected by such holders voting as a class becomes
                           vacant by reason of death, resignation, removal from
                           office or otherwise, the remaining director elected
                           by such holders voting as a class may elect a
                           successor who shall hold office for the unexpired
                           term in respect of which such vacancy occurred.

                           (c) If at any time when the holders of Class E Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class C Shares, Class D Shares, Class F
                  Shares, Class G Shares, Class H Shares, Class I Shares, Class
                  J Shares, Class K Shares or Noncumulative Shares are entitled
                  to elect directors pursuant hereto by reason of any default in
                  the payment of dividends thereon, then the voting rights of
                  the Cumulative Shares and the Noncumulative Shares then
                  entitled to vote shall be combined (with each class of shares
                  having a number of votes proportional to the aggregate
                  liquidation preference of its outstanding shares). In such
                  case, the holders of Class E Shares and of all such other



                                       39
<PAGE>   110


                  shares then entitled so to vote, voting as a class, shall
                  elect such directors. If the holders of any such other shares
                  have elected such directors prior to the happening of the
                  default or event permitting the holders of Class E Shares to
                  elect directors, or prior to a written request for the holding
                  of a special meeting being received by the Secretary of the
                  Corporation as required above, then a new election shall be
                  held with all such other shares and the Class E Shares voting
                  together as a single class for such directors, resulting in
                  the termination of the term of such previously elected
                  directors upon the election of such new directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Class E Shares at the time outstanding,
                  voting separately as a class, given in person or by proxy
                  either in writing or at a meeting called for the purpose,
                  shall be necessary to effect either of the following:

                                    (1) Any amendment, alteration or repeal,
                           whether by merger, consolidation or otherwise, of any
                           of the provisions of the Amended and Restated
                           Articles of Incorporation, as amended, or of the Code
                           of Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Class E Shares which
                           are set forth in these Amended and Restated Articles
                           of Incorporation, as amended; provided, however,
                           neither the amendment of these Amended and Restated
                           Articles of Incorporation, as amended, so as to
                           authorize, create or change the authorized or
                           outstanding number of Class E Shares or of any shares
                           ranking on a parity with or junior to the Class E
                           Shares nor the amendment of the provisions of the
                           Code of Regulations so as to change the number or
                           classification of directors of the Corporation shall
                           be deemed to affect adversely and materially
                           preferences or voting or other rights of the holders
                           of Class E Shares; or

                                    (2) The authorization, creation or increase
                           in the authorized number of any shares, or any
                           security convertible into shares, in either case
                           ranking prior to such series of Class E Shares.

                           (e) In the event, and only to the extent, that (1)
                  Class E Shares are issued in more than one series and (2) Ohio
                  law permits the holders of a series of a class of capital
                  stock to vote separately as a class, the affirmative vote of
                  the holders of at least two-thirds of each series of Class E
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class E Shares
                  or of any shares ranking on a parity with or junior to the
                  Class E Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.


                                       40
<PAGE>   111



         VI. The Class F Cumulative Preferred Shares. The Class F Shares shall
have the following express terms:

                  Section 1. Series. The Class F Shares may be issued from time
         to time in one or more series. All Class F Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class F Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class C Shares, the Class D Shares,
         Class E Shares, Class G Shares, Class H Shares, Class I Shares, Class J
         Shares, Class K Shares and the Noncumulative Shares and shall be
         identical to all Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares, Class G Shares, Class H Shares, Class I
         Shares, Class J Shares, Class K Shares and Noncumulative Shares except
         (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Cumulative Shares shall be
         cumulative as set forth herein. Subject to the provisions of Sections 2
         through 5, both inclusive, and Item XIII of this Division, which
         provisions shall apply to all Class F Shares, the Board of Directors
         hereby is authorized to cause such shares to be issued in one or more
         series and, with respect to each such series to determine and fix prior
         to the issuance thereof (and thereafter, to the extent provided in
         clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item VI) on the issuance of
                  shares of the same series or of any other class or series.



                                       41
<PAGE>   112


         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                           (a) The holders of Class F Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class F Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  F Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class F Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class A Shares, Class B Shares, Class C
                  Shares, Class D Shares, Class E Shares, Class G Shares, Class
                  H Shares, Class I Shares, Class J Shares, Class K Shares and
                  Noncumulative Shares then issued and outstanding and entitled
                  to receive such dividends.

                           (b) So long as any Class F Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Class F Shares,
                  shall be paid or declared or any distribution be made, except
                  as aforesaid, in respect of the Common Shares or any other
                  shares ranking junior to the Class F Shares, nor shall any
                  Common Shares or any other shares ranking junior to the Class
                  F Shares be purchased, retired or otherwise acquired by the
                  Corporation, except out of the proceeds of the sale of Common
                  Shares or other shares of the Corporation ranking junior to
                  the Class F Shares received by the Corporation subsequent to
                  the date of first issuance of Class F Shares of any series,
                  unless:

                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares, including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment therefor set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item VI.



                                       42
<PAGE>   113


                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Class F Shares shall be inapplicable to (i) any payments in
                  lieu of issuance of fractional shares thereof, whether upon
                  any merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Cumulative Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent it does not cause any dividends to fail to qualify for
                  the dividends paid deduction under Section 561 of the Code,
                  the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Class F Shares shall be the amount
                  that the total dividends paid or made available to the holders
                  of the Class F Shares for the year bears to the Total
                  Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:

                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Class F Shares at the time
                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item VI; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Class F Shares as may
                           be required to fulfill the requirements of any
                           sinking fund provided for shares of such series at
                           the applicable sinking fund redemption price fixed in
                           accordance with the provisions of Section 1 of this
                           Item VI; and shall in each case pay all accrued and
                           unpaid dividends to the redemption date.

                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the Class
                  F Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item VI prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class F Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class F Shares so to be redeemed
                  amounts equal to the redemption price of the Class F Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be



                                       43
<PAGE>   114

                  shareholders with respect to such shares; and from and after
                  the time such notice shall have been so deposited and such
                  deposit of money shall have been so made, such holders shall
                  have no rights or claim against the Corporation with respect
                  to such shares, except only the right to receive such money
                  from such bank or trust company without interest or to
                  exercise before the redemption date any unexpired privileges
                  of conversion. In the event less than all of the outstanding
                  Class F Shares are to be redeemed, the Corporation shall
                  select by lot the shares so to be redeemed in such manner as
                  shall be prescribed by the Board of Directors.

                               (2) If the holders of Class F Shares which have
                           been called for redemption shall not within six years
                           after such deposit claim the amount deposited for the
                           redemption thereof, any such bank or trust company
                           shall, upon demand, pay over to the Corporation such
                           unclaimed amounts and thereupon such bank or trust
                           company and the Corporation shall be relieved of all
                           responsibility in respect thereof and to such
                           holders.

                           (c) Any Class F Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class F Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  F Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class F
                  Shares, unless all dividends on all Class F Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.

         Section 4.  Liquidation.

                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class F Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class F Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item VI, plus an amount
                  equal to all dividends accrued and unpaid thereon to the date
                  of payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Cumulative Shares and Noncumulative Shares of
                  the full preferential amount to which they are respectively
                  entitled, then such net assets shall be distributed ratably
                  upon all outstanding Cumulative Shares and Noncumulative
                  Shares in proportion to the full preferential amount to which
                  each such share is entitled.



                                       44
<PAGE>   115

                               (2) After payment to the holders of Class F
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Class F Shares, as such, shall have no
                           right or claim to any of the remaining assets of the
                           Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Class F Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b) (1) If, and so often as, the Corporation shall be
                  in default in the payment of dividends on any series of Class
                  F Shares at the time outstanding, whether or not earned or
                  declared, for a number of dividend payment periods, whether
                  consecutive or not, which in the aggregate contain at least
                  540 days, all holders of such Class F Shares, voting
                  separately as a class, together with all Class A Shares, Class
                  B Shares, Class C Shares, Class D Shares, Class E Shares,
                  Class G Shares, Class H Shares, Class I Shares, Class J
                  Shares, Class K Shares and Noncumulative Shares upon which
                  like voting rights have been conferred and are exercisable
                  under the circumstances described in Subsection 5(c), shall be
                  entitled to elect, as herein provided, a total of two members
                  of the Board of Directors of the Corporation; provided,
                  however, that the holders of such Class F Shares shall not
                  exercise such special class voting rights except at meetings
                  of such shareholders for the election of directors at which
                  the holders of not less than 50% of such Class F Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until all accrued and unpaid dividends on such Class F Shares
                  then outstanding shall have been paid or declared and a sum
                  sufficient for the payment thereof set aside for payment,
                  whereupon the holders of such Class F Shares shall be divested
                  of their special class voting rights in respect of subsequent
                  elections of directors, subject to the revesting of such
                  special class voting rights in the event above specified in
                  this paragraph. All dividend payments made on the Class F
                  Shares, at any time during which the Corporation is in default
                  in the payment of dividends on such Class F Shares for any
                  dividend period, shall be deemed to be made in respect of the
                  earliest dividend period with respect to which the Corporation
                  is in default.

                               (2) In the event of default entitling holders of
                           Class F Shares to elect two directors as specified in
                           paragraph (1) of this Subsection, a special meeting
                           of such holders for the purpose of electing such
                           directors shall be called by the Secretary of the
                           Corporation upon written request of, or may be called
                           by, the holders of record of at least 10% of the
                           Class F Shares upon which such default in the payment
                           of dividends exists and notice thereof shall be given
                           in the same manner as that required for the annual
                           meeting of shareholders; provided, however, that the
                           Corporation shall not be required to call such
                           special meeting if the annual meeting of shareholders
                           shall be called to be held within 90 days after the
                           date of receipt of the foregoing written request from
                           the holders of Class F Shares. At any meeting at
                           which such holders of Class F Shares shall be
                           entitled to elect directors, holders of 50% of such
                           Class F Shares, present in person or by proxy, shall
                           be sufficient to constitute a quorum, and the vote of
                           the holders of a




                                       45
<PAGE>   116


                           majority of such shares so present at any such
                           meeting at which there shall be such a quorum shall
                           be sufficient to elect the members of the Board of
                           Directors which such holders of Class F Shares are
                           entitled to elect as herein provided. Notwithstanding
                           any provision of these Amended and Restated Articles
                           of Incorporation, as amended, or the Code of
                           Regulations of the Corporation or any action taken by
                           the holders of any class of shares fixing the number
                           of directors of the Corporation, the two directors
                           who may be elected by such holders of Class F Shares
                           pursuant to this Subsection shall serve in addition
                           to any other directors then in office or proposed to
                           be elected otherwise than pursuant to this
                           Subsection. Nothing in this Subsection shall prevent
                           any change otherwise permitted in the total number of
                           or classifications of directors of the Corporation or
                           require the resignation of any director elected
                           otherwise than pursuant to this Subsection.
                           Notwithstanding any classification of the other
                           directors of the Corporation, the two directors
                           elected by such holders of Class F Shares shall be
                           elected annually for terms expiring at the next
                           succeeding annual meeting of shareholders.

                                    (3) Upon any divesting of the special class
                           voting rights of the holders of the Class F Shares in
                           respect of elections of directors as provided in this
                           Subsection, the terms of office of all directors then
                           in office elected by such holders shall terminate
                           immediately thereupon. If the office of any director
                           elected by such holders voting as a class becomes
                           vacant by reason of death, resignation, removal from
                           office or otherwise, the remaining director elected
                           by such holders voting as a class may elect a
                           successor who shall hold office for the unexpired
                           term in respect of which such vacancy occurred.

                           (c) If at any time when the holders of Class F Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class C Shares, Class D Shares, Class E
                  Shares, Class G Shares, Class H Shares, Class I Shares, Class
                  J Shares, Class K Shares or Noncumulative Shares are entitled
                  to elect directors pursuant hereto by reason of any default in
                  the payment of dividends thereon, then the voting rights of
                  the Cumulative Shares and the Noncumulative Shares then
                  entitled to vote shall be combined (with each class of shares
                  having a number of votes proportional to the aggregate
                  liquidation preference of its outstanding shares). In such
                  case, the holders of Class F Shares and of all such other
                  shares then entitled so to vote, voting as a class, shall
                  elect such directors. If the holders of any such other shares
                  have elected such directors prior to the happening of the
                  default or event permitting the holders of Class F Shares to
                  elect directors, or prior to a written request for the holding
                  of a special meeting being received by the Secretary of the
                  Corporation as required above, then a new election shall be
                  held with all such other shares and the Class F Shares voting
                  together as a single class for such directors, resulting in
                  the termination of the term of such previously elected
                  directors upon the election of such new directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Class F Shares at the time outstanding,
                  voting separately as a class, given in person or by proxy
                  either in writing or at a meeting called for the purpose,
                  shall be necessary to effect either of the following:

                                    (1) Any amendment, alteration or repeal,
                           whether by merger, consolidation or otherwise, of any
                           of the provisions of the Amended and Restated



                                       46
<PAGE>   117


                           Articles of Incorporation, as amended, or of the Code
                           of Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Class F Shares which
                           are set forth in these Amended and Restated Articles
                           of Incorporation, as amended; provided, however,
                           neither the amendment of these Amended and Restated
                           Articles of Incorporation, as amended, so as to
                           authorize, create or change the authorized or
                           outstanding number of Class F Shares or of any shares
                           ranking on a parity with or junior to the Class F
                           Shares nor the amendment of the provisions of the
                           Code of Regulations so as to change the number or
                           classification of directors of the Corporation shall
                           be deemed to affect adversely and materially
                           preferences or voting or other rights of the holders
                           of Class F Shares; or

                                    (2) The authorization, creation or increase
                           in the authorized number of any shares, or any
                           security convertible into shares, in either case
                           ranking prior to such series of Class F Shares.

                           (e) In the event, and only to the extent, that (1)
                  Class F Shares are issued in more than one series and (2) Ohio
                  law permits the holders of a series of a class of capital
                  stock to vote separately as a class, the affirmative vote of
                  the holders of at least two-thirds of each series of Class F
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class F Shares
                  or of any shares ranking on a parity with or junior to the
                  Class F Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.

         VII. The Class G Cumulative Preferred Shares. The Class G Shares shall
have the following express terms:

                  Section 1. Series. The Class G Shares may be issued from time
         to time in one or more series. All Class G Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class G Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class C Shares, the Class D Shares,
         Class E Shares, Class F Shares, Class H Shares, Class I Shares, Class J
         Shares, Class K Shares and the Noncumulative Shares and shall be
         identical to all Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares, Class F Shares, Class H Shares, Class I
         Shares, Class J Shares, Class K Shares and Noncumulative Shares except
         (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Cumulative Shares shall be
         cumulative as set forth herein. Subject to the provisions of Sections 2
         through 5, both inclusive, and Item XIII of this Division, which
         provisions shall apply to all Class G Shares, the Board of Directors
         hereby is authorized to cause such shares to be



                                       47
<PAGE>   118


         issued in one or more series and, with respect to each such series to
         determine and fix prior to the issuance thereof (and thereafter, to the
         extent provided in clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item VII) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                           (a) The holders of Class G Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class G Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  G Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion



                                       48
<PAGE>   119


                  to the respective annual dividend rates fixed therefor, shall
                  have been paid upon or declared or set apart for all Class G
                  Shares of all series then issued and outstanding and entitled
                  to receive such dividend and (ii) the dividends payable for
                  the dividend periods terminating on the same or any earlier
                  date (but, with respect to Noncumulative Shares, only with
                  respect to the then current dividend period), ratably in
                  proportion to the respective dividend rates fixed therefor,
                  shall have been paid upon or declared or set apart for all
                  Class A Shares, Class B Shares, Class C Shares, Class D
                  Shares, Class E Shares, Class F Shares, Class H Shares, Class
                  I Shares, Class J Shares, Class K Shares and Noncumulative
                  Shares then issued and outstanding and entitled to receive
                  such dividends.

                           (b) So long as any Class G Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Class G Shares,
                  shall be paid or declared or any distribution be made, except
                  as aforesaid, in respect of the Common Shares or any other
                  shares ranking junior to the Class G Shares, nor shall any
                  Common Shares or any other shares ranking junior to the Class
                  G Shares be purchased, retired or otherwise acquired by the
                  Corporation, except out of the proceeds of the sale of Common
                  Shares or other shares of the Corporation ranking junior to
                  the Class G Shares received by the Corporation subsequent to
                  the date of first issuance of Class G Shares of any series,
                  unless:

                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares, including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment therefor set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item VII.

                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Class G Shares shall be inapplicable to (i) any payments in
                  lieu of issuance of fractional shares thereof, whether upon
                  any merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Cumulative Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent it does not cause any dividends to fail to qualify for
                  the dividends paid deduction under Section 561 of the Code,
                  the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Class G Shares shall be the amount
                  that the total dividends



                                       49
<PAGE>   120

                  paid or made available to the holders of the Class G Shares
                  for the year bears to the Total Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:

                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Class G Shares at the time
                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item VII; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Class G Shares as may
                           be required to fulfill the requirements of any
                           sinking fund provided for shares of such series at
                           the applicable sinking fund redemption price fixed in
                           accordance with the provisions of Section 1 of this
                           Item VII; and shall in each case pay all accrued and
                           unpaid dividends to the redemption date.

                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the Class
                  G Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item VII prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class G Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class G Shares so to be redeemed
                  amounts equal to the redemption price of the Class G Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be shareholders with respect to such shares; and from
                  and after the time such notice shall have been so deposited
                  and such deposit of money shall have been so made, such
                  holders shall have no rights or claim against the Corporation
                  with respect to such shares, except only the right to receive
                  such money from such bank or trust company without interest or
                  to exercise before the redemption date any unexpired
                  privileges of conversion. In the event less than all of the
                  outstanding Class G Shares are to be redeemed, the Corporation
                  shall select by lot the shares so to be redeemed in such
                  manner as shall be prescribed by the Board of Directors.

                               (2) If the holders of Class G Shares which have
                           been called for redemption shall not within six years
                           after such deposit claim the amount deposited for the
                           redemption thereof, any such bank or trust company
                           shall, upon demand, pay over to the Corporation such
                           unclaimed amounts and thereupon such bank or trust
                           company and the Corporation shall be relieved of all
                           responsibility in respect thereof and to such
                           holders.

                           (c) Any Class G Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking


                                       50
<PAGE>   121

                  fund requirements provided for shares of such series, (3)
                  converted in accordance with the express terms thereof, or (4)
                  otherwise acquired by the Corporation, shall resume the status
                  of authorized but unissued Class G Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  G Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class G
                  Shares, unless all dividends on all Class G Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.

         Section 4.  Liquidation.

                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class G Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class G Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item VII, plus an amount
                  equal to all dividends accrued and unpaid thereon to the date
                  of payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Cumulative Shares and Noncumulative Shares of
                  the full preferential amount to which they are respectively
                  entitled, then such net assets shall be distributed ratably
                  upon all outstanding Cumulative Shares and Noncumulative
                  Shares in proportion to the full preferential amount to which
                  each such share is entitled.

                               (2) After payment to the holders of Class G
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Class G Shares, as such, shall have no
                           right or claim to any of the remaining assets of the
                           Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Class G Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b) (1) If, and so often as, the Corporation shall be
                  in default in the payment of dividends on any series of Class
                  G Shares at the time outstanding, whether or not earned or
                  declared, for a number of dividend payment periods, whether
                  consecutive or not, which in the aggregate contain at least
                  540 days, all holders of such Class G Shares, voting
                  separately as a class, together with all Class A Shares, Class
                  B Shares, Class C



                                       51
<PAGE>   122

                  Shares, Class D Shares, Class E Shares, Class F Shares, Class
                  H Shares, Class I Shares, Class J Shares, Class K Shares and
                  Noncumulative Shares upon which like voting rights have been
                  conferred and are exercisable under the circumstances
                  described in Subsection 5(c), shall be entitled to elect, as
                  herein provided, a total of two members of the Board of
                  Directors of the Corporation; provided, however, that the
                  holders of such Class G Shares shall not exercise such special
                  class voting rights except at meetings of such shareholders
                  for the election of directors at which the holders of not less
                  than 50% of such Class G Shares are present in person or by
                  proxy; and provided further, that the special class voting
                  rights provided for in this paragraph when the same shall have
                  become vested shall remain so vested until all accrued and
                  unpaid dividends on such Class G Shares then outstanding shall
                  have been paid or declared and a sum sufficient for the
                  payment thereof set aside for payment, whereupon the holders
                  of such Class G Shares shall be divested of their special
                  class voting rights in respect of subsequent elections of
                  directors, subject to the revesting of such special class
                  voting rights in the event above specified in this paragraph.
                  All dividend payments made on the Class G Shares, at any time
                  during which the Corporation is in default in the payment of
                  dividends on such Class G Shares for any dividend period,
                  shall be deemed to be made in respect of the earliest dividend
                  period with respect to which the Corporation is in default.

                               (2) In the event of default entitling holders of
                           Class G Shares to elect two directors as specified in
                           paragraph (1) of this Subsection, a special meeting
                           of such holders for the purpose of electing such
                           directors shall be called by the Secretary of the
                           Corporation upon written request of, or may be called
                           by, the holders of record of at least 10% of the
                           Class G Shares upon which such default in the payment
                           of dividends exists and notice thereof shall be given
                           in the same manner as that required for the annual
                           meeting of shareholders; provided, however, that the
                           Corporation shall not be required to call such
                           special meeting if the annual meeting of shareholders
                           shall be called to be held within 90 days after the
                           date of receipt of the foregoing written request from
                           the holders of Class G Shares. At any meeting at
                           which such holders of Class G Shares shall be
                           entitled to elect directors, holders of 50% of such
                           Class G Shares, present in person or by proxy, shall
                           be sufficient to constitute a quorum, and the vote of
                           the holders of a majority of such shares so present
                           at any such meeting at which there shall be such a
                           quorum shall be sufficient to elect the members of
                           the Board of Directors which such holders of Class G
                           Shares are entitled to elect as herein provided.
                           Notwithstanding any provision of these Amended and
                           Restated Articles of Incorporation, as amended, or
                           the Code of Regulations of the Corporation or any
                           action taken by the holders of any class of shares
                           fixing the number of directors of the Corporation,
                           the two directors who may be elected by such holders
                           of Class G Shares pursuant to this Subsection shall
                           serve in addition to any other directors then in
                           office or proposed to be elected otherwise than
                           pursuant to this Subsection. Nothing in this
                           Subsection shall prevent any change otherwise
                           permitted in the total number of or classifications
                           of directors of the Corporation or require the
                           resignation of any director elected otherwise than
                           pursuant to this Subsection. Notwithstanding any
                           classification of the other directors of the
                           Corporation, the two directors elected by such
                           holders of Class G Shares shall be elected annually
                           for terms expiring at the next succeeding annual
                           meeting of shareholders.

                               (3) Upon any divesting of the special class
                           voting rights of the holders of the Class G Shares in
                           respect of elections of directors as provided in this



                                       52
<PAGE>   123


                           Subsection, the terms of office of all directors then
                           in office elected by such holders shall terminate
                           immediately thereupon. If the office of any director
                           elected by such holders voting as a class becomes
                           vacant by reason of death, resignation, removal from
                           office or otherwise, the remaining director elected
                           by such holders voting as a class may elect a
                           successor who shall hold office for the unexpired
                           term in respect of which such vacancy occurred.

                           (c) If at any time when the holders of Class G Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class C Shares, Class D Shares, Class E
                  Shares, Class F Shares, Class H Shares, Class I Shares, Class
                  J Shares, Class K Shares or Noncumulative Shares are entitled
                  to elect directors pursuant hereto by reason of any default in
                  the payment of dividends thereon, then the voting rights of
                  the Cumulative Shares and the Noncumulative Shares then
                  entitled to vote shall be combined (with each class of shares
                  having a number of votes proportional to the aggregate
                  liquidation preference of its outstanding shares). In such
                  case, the holders of Class G Shares and of all such other
                  shares then entitled so to vote, voting as a class, shall
                  elect such directors. If the holders of any such other shares
                  have elected such directors prior to the happening of the
                  default or event permitting the holders of Class G Shares to
                  elect directors, or prior to a written request for the holding
                  of a special meeting being received by the Secretary of the
                  Corporation as required above, then a new election shall be
                  held with all such other shares and the Class G Shares voting
                  together as a single class for such directors, resulting in
                  the termination of the term of such previously elected
                  directors upon the election of such new directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Class G Shares at the time outstanding,
                  voting separately as a class, given in person or by proxy
                  either in writing or at a meeting called for the purpose,
                  shall be necessary to effect either of the following:

                                    (1) Any amendment, alteration or repeal,
                           whether by merger, consolidation or otherwise, of any
                           of the provisions of the Amended and Restated
                           Articles of Incorporation, as amended, or of the Code
                           of Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Class G Shares which
                           are set forth in these Amended and Restated Articles
                           of Incorporation, as amended; provided, however,
                           neither the amendment of these Amended and Restated
                           Articles of Incorporation, as amended, so as to
                           authorize, create or change the authorized or
                           outstanding number of Class G Shares or of any shares
                           ranking on a parity with or junior to the Class G
                           Shares nor the amendment of the provisions of the
                           Code of Regulations so as to change the number or
                           classification of directors of the Corporation shall
                           be deemed to affect adversely and materially
                           preferences or voting or other rights of the holders
                           of Class G Shares; or

                                    (2) The authorization, creation or increase
                           in the authorized number of any shares, or any
                           security convertible into shares, in either case
                           ranking prior to such series of Class G Shares.

                           (e) In the event, and only to the extent, that (1)
                  Class G Shares are issued in more than one series and (2) Ohio
                  law permits the holders of a series of a class of capital
                  stock to vote separately as a class, the affirmative vote of
                  the holders of at least



                                       53
<PAGE>   124


                  two-thirds of each series of Class G Shares at the time
                  outstanding, voting separately as a class, given in person or
                  by proxy either in writing or at a meeting called for the
                  purpose of voting on such matters, shall be required for any
                  amendment, alteration or repeal, whether by merger,
                  consolidation or otherwise, of any of the provisions of these
                  Amended and Restated Articles of Incorporation, as amended, or
                  of the Code of Regulations of the Corporation which affects
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series which are set forth in
                  these Amended and Restated Articles of Incorporation, as
                  amended; provided, however, neither the amendment of these
                  Amended and Restated Articles of Incorporation, as amended, so
                  as to authorize, create or change the authorized or
                  outstanding number of Class G Shares or of any shares ranking
                  on a parity with or junior to the Class G Shares nor the
                  Amendment of the provisions of the Code of Regulations so as
                  to change the number or classification of directors of the
                  Corporation shall be deemed to affect adversely and materially
                  the preferences or voting or other rights of the holders of
                  such series.

         VIII. The Class H Cumulative Preferred Shares. The Class H Shares shall
have the following express terms:

                  Section 1. Series. The Class H Shares may be issued from time
         to time in one or more series. All Class H Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class H Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class C Shares, the Class D Shares,
         Class E Shares, Class F Shares, Class G Shares, Class I Shares, Class J
         Shares, Class K Shares and the Noncumulative Shares and shall be
         identical to all Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares, Class F Shares, Class G Shares, Class I
         Shares, Class J Shares, Class K Shares and Noncumulative Shares except
         (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Cumulative Shares shall be
         cumulative as set forth herein. Subject to the provisions of Sections 2
         through 5, both inclusive, and Item XIII of this Division, which
         provisions shall apply to all Class H Shares, the Board of Directors
         hereby is authorized to cause such shares to be issued in one or more
         series and, with respect to each such series to determine and fix prior
         to the issuance thereof (and thereafter, to the extent provided in
         clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;



                                       54
<PAGE>   125


                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item VIII) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                           (a) The holders of Class H Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class H Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  H Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class H Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class A Shares, Class B Shares, Class C
                  Shares, Class D Shares, Class E Shares, Class F Shares, Class
                  G Shares, Class I Shares, Class J Shares, Class K Shares and
                  Noncumulative Shares then issued and outstanding and entitled
                  to receive such dividends.

                           (b) So long as any Class H Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Class H Shares,
                  shall be paid or declared or any distribution be made, except
                  as aforesaid, in respect of the Common Shares or any other
                  shares ranking junior to the Class H Shares, nor shall any
                  Common Shares or any other shares ranking junior to the Class
                  H Shares be purchased, retired or otherwise acquired by the
                  Corporation, except out of the proceeds of the sale of Common
                  Shares or other shares of the Corporation ranking junior to
                  the Class H Shares received by the Corporation subsequent to
                  the date of first issuance of Class H Shares of any series,
                  unless:



                                       55
<PAGE>   126


                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares, including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment therefor set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item VIII.

                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Class H Shares shall be inapplicable to (i) any payments in
                  lieu of issuance of fractional shares thereof, whether upon
                  any merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Cumulative Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent it does not cause any dividends to fail to qualify for
                  the dividends paid deduction under Section 561 of the Code,
                  the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Class H Shares shall be the amount
                  that the total dividends paid or made available to the holders
                  of the Class H Shares for the year bears to the Total
                  Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:

                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Class H Shares at the time
                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item VIII; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Class H Shares as may
                           be required to fulfill the requirements of any
                           sinking fund provided for shares of such series at
                           the applicable sinking fund redemption price fixed in
                           accordance with the provisions of Section 1 of this
                           Item VIII; and shall in each case pay all accrued and
                           unpaid dividends to the redemption date.

                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the Class
                  H Shares to be redeemed at their respective addresses then



                                       56
<PAGE>   127

                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item VIII prior to the issuance thereof. At any time
                  after notice as provided above has been deposited in the mail,
                  the Corporation may deposit the aggregate redemption price of
                  Class H Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class H Shares so to be redeemed
                  amounts equal to the redemption price of the Class H Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be shareholders with respect to such shares; and from
                  and after the time such notice shall have been so deposited
                  and such deposit of money shall have been so made, such
                  holders shall have no rights or claim against the Corporation
                  with respect to such shares, except only the right to receive
                  such money from such bank or trust company without interest or
                  to exercise before the redemption date any unexpired
                  privileges of conversion. In the event less than all of the
                  outstanding Class H Shares are to be redeemed, the Corporation
                  shall select by lot the shares so to be redeemed in such
                  manner as shall be prescribed by the Board of Directors.

                               (2) If the holders of Class H Shares which have
                           been called for redemption shall not within six years
                           after such deposit claim the amount deposited for the
                           redemption thereof, any such bank or trust company
                           shall, upon demand, pay over to the Corporation such
                           unclaimed amounts and thereupon such bank or trust
                           company and the Corporation shall be relieved of all
                           responsibility in respect thereof and to such
                           holders.

                           (c) Any Class H Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class H Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  H Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class H
                  Shares, unless all dividends on all Class H Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.

         Section 4.  Liquidation.

                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class H Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its



                                       57
<PAGE>   128

                  capital, before any amount shall be paid or distributed among
                  the holders of the Common Shares or any other shares ranking
                  junior to the Class H Shares, the amounts fixed with respect
                  to shares of such series in accordance with Section 1 of this
                  Item VIII, plus an amount equal to all dividends accrued and
                  unpaid thereon to the date of payment of the amount due
                  pursuant to such liquidation, dissolution or winding up of the
                  affairs of the Corporation. In the event the net assets of the
                  Corporation legally available therefor are insufficient to
                  permit the payment upon all outstanding Cumulative Shares and
                  Noncumulative Shares of the full preferential amount to which
                  they are respectively entitled, then such net assets shall be
                  distributed ratably upon all outstanding Cumulative Shares and
                  Noncumulative Shares in proportion to the full preferential
                  amount to which each such share is entitled.

                               (2) After payment to the holders of Class H
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Class H Shares, as such, shall have no
                           right or claim to any of the remaining assets of the
                           Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Class H Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b) (1) If, and so often as, the Corporation shall be
                  in default in the payment of dividends on any series of Class
                  H Shares at the time outstanding, whether or not earned or
                  declared, for a number of dividend payment periods, whether
                  consecutive or not, which in the aggregate contain at least
                  540 days, all holders of such Class H Shares, voting
                  separately as a class, together with all Class A Shares, Class
                  B Shares, Class C Shares, Class D Shares, Class E Shares,
                  Class F Shares, Class G Shares, Class I Shares, Class J
                  Shares, Class K Shares and Noncumulative Shares upon which
                  like voting rights have been conferred and are exercisable
                  under the circumstances described in Subsection 5(c), shall be
                  entitled to elect, as herein provided, a total of two members
                  of the Board of Directors of the Corporation; provided,
                  however, that the holders of such Class H Shares shall not
                  exercise such special class voting rights except at meetings
                  of such shareholders for the election of directors at which
                  the holders of not less than 50% of such Class H Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until all accrued and unpaid dividends on such Class H Shares
                  then outstanding shall have been paid or declared and a sum
                  sufficient for the payment thereof set aside for payment,
                  whereupon the holders of such Class H Shares shall be divested
                  of their special class voting rights in respect of subsequent
                  elections of directors, subject to the revesting of such
                  special class voting rights in the event above specified in
                  this paragraph. All dividend payments made on the Class H
                  Shares, at any time during which the Corporation is in default
                  in the payment of dividends on such Class H Shares for any
                  dividend period, shall be deemed to be made in respect of the
                  earliest dividend period with respect to which the Corporation
                  is in default.



                                       58
<PAGE>   129


                                    (2) In the event of default entitling
                           holders of Class H Shares to elect two directors as
                           specified in paragraph (1) of this Subsection, a
                           special meeting of such holders for the purpose of
                           electing such directors shall be called by the
                           Secretary of the Corporation upon written request of,
                           or may be called by, the holders of record of at
                           least 10% of the Class H Shares upon which such
                           default in the payment of dividends exists and notice
                           thereof shall be given in the same manner as that
                           required for the annual meeting of shareholders;
                           provided, however, that the Corporation shall not be
                           required to call such special meeting if the annual
                           meeting of shareholders shall be called to be held
                           within 90 days after the date of receipt of the
                           foregoing written request from the holders of Class H
                           Shares. At any meeting at which such holders of Class
                           H Shares shall be entitled to elect directors,
                           holders of 50% of such Class H Shares, present in
                           person or by proxy, shall be sufficient to constitute
                           a quorum, and the vote of the holders of a majority
                           of such shares so present at any such meeting at
                           which there shall be such a quorum shall be
                           sufficient to elect the members of the Board of
                           Directors which such holders of Class H Shares are
                           entitled to elect as herein provided. Notwithstanding
                           any provision of these Amended and Restated Articles
                           of Incorporation, as amended, or the Code of
                           Regulations of the Corporation or any action taken by
                           the holders of any class of shares fixing the number
                           of directors of the Corporation, the two directors
                           who may be elected by such holders of Class H Shares
                           pursuant to this Subsection shall serve in addition
                           to any other directors then in office or proposed to
                           be elected otherwise than pursuant to this
                           Subsection. Nothing in this Subsection shall prevent
                           any change otherwise permitted in the total number of
                           or classifications of directors of the Corporation or
                           require the resignation of any director elected
                           otherwise than pursuant to this Subsection.
                           Notwithstanding any classification of the other
                           directors of the Corporation, the two directors
                           elected by such holders of Class H Shares shall be
                           elected annually for terms expiring at the next
                           succeeding annual meeting of shareholders.

                                    (3) Upon any divesting of the special class
                           voting rights of the holders of the Class H Shares in
                           respect of elections of directors as provided in this
                           Subsection, the terms of office of all directors then
                           in office elected by such holders shall terminate
                           immediately thereupon. If the office of any director
                           elected by such holders voting as a class becomes
                           vacant by reason of death, resignation, removal from
                           office or otherwise, the remaining director elected
                           by such holders voting as a class may elect a
                           successor who shall hold office for the unexpired
                           term in respect of which such vacancy occurred.

                           (c) If at any time when the holders of Class H Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class C Shares, Class D Shares, Class E
                  Shares, Class F Shares, Class G Shares, Class I Shares, Class
                  J Shares, Class K Shares or Noncumulative Shares are entitled
                  to elect directors pursuant hereto by reason of any default in
                  the payment of dividends thereon, then the voting rights of
                  the Cumulative Shares and the Noncumulative Shares then
                  entitled to vote shall be combined (with each class of shares
                  having a number of votes proportional to the aggregate
                  liquidation preference of its outstanding shares). In such
                  case, the holders of Class H Shares and of all such other
                  shares then entitled so to vote, voting as a class, shall
                  elect such directors. If the holders of any such other shares
                  have elected such directors prior to the happening of the
                  default or event permitting the holders of Class H Shares to
                  elect directors, or prior to a written



                                       59
<PAGE>   130


                  request for the holding of a special meeting being received by
                  the Secretary of the Corporation as required above, then a new
                  election shall be held with all such other shares and the
                  Class H Shares voting together as a single class for such
                  directors, resulting in the termination of the term of such
                  previously elected directors upon the election of such new
                  directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Class H Shares at the time outstanding,
                  voting separately as a class, given in person or by proxy
                  either in writing or at a meeting called for the purpose,
                  shall be necessary to effect either of the following:

                                    (1) Any amendment, alteration or repeal,
                           whether by merger, consolidation or otherwise, of any
                           of the provisions of the Amended and Restated
                           Articles of Incorporation, as amended, or of the Code
                           of Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Class H Shares which
                           are set forth in these Amended and Restated Articles
                           of Incorporation, as amended; provided, however,
                           neither the amendment of these Amended and Restated
                           Articles of Incorporation, as amended, so as to
                           authorize, create or change the authorized or
                           outstanding number of Class H Shares or of any shares
                           ranking on a parity with or junior to the Class H
                           Shares nor the amendment of the provisions of the
                           Code of Regulations so as to change the number or
                           classification of directors of the Corporation shall
                           be deemed to affect adversely and materially
                           preferences or voting or other rights of the holders
                           of Class H Shares; or

                                    (2) The authorization, creation or increase
                           in the authorized number of any shares, or any
                           security convertible into shares, in either case
                           ranking prior to such series of Class H Shares.

                           (e) In the event, and only to the extent, that (1)
                  Class H Shares are issued in more than one series and (2) Ohio
                  law permits the holders of a series of a class of capital
                  stock to vote separately as a class, the affirmative vote of
                  the holders of at least two-thirds of each series of Class H
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class H Shares
                  or of any shares ranking on a parity with or junior to the
                  Class H Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.





                                       60
<PAGE>   131


         IX. The Class I Cumulative Preferred Shares. The Class I Shares shall
have the following express terms:

                  Section 1. Series. The Class I Shares may be issued from time
         to time in one or more series. All Class I Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class I Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class C Shares, the Class D Shares,
         Class E Shares, Class F Shares, Class G Shares, Class H Shares, Class J
         Shares, Class K Shares and the Noncumulative Shares and shall be
         identical to all Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares, Class F Shares, Class G Shares, Class H
         Shares, Class J Shares, Class K Shares and Noncumulative Shares except
         (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Cumulative Shares shall be
         cumulative as set forth herein. Subject to the provisions of Sections 2
         through 5, both inclusive, and Item XIII of this Division, which
         provisions shall apply to all Class I Shares, the Board of Directors
         hereby is authorized to cause such shares to be issued in one or more
         series and, with respect to each such series to determine and fix prior
         to the issuance thereof (and thereafter, to the extent provided in
         clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item IX) on the issuance of
                  shares of the same series or of any other class or series.


                                       61
<PAGE>   132


         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                           (a) The holders of Class I Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class I Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  I Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class I Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class A Shares, Class B Shares, Class C
                  Shares, Class D Shares, Class E Shares, Class F Shares, Class
                  G Shares, Class H Shares, Class J Shares, Class K Shares and
                  Noncumulative Shares then issued and outstanding and entitled
                  to receive such dividends.

                           (b) So long as any Class I Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Class I Shares,
                  shall be paid or declared or any distribution be made, except
                  as aforesaid, in respect of the Common Shares or any other
                  shares ranking junior to the Class I Shares, nor shall any
                  Common Shares or any other shares ranking junior to the Class
                  I Shares be purchased, retired or otherwise acquired by the
                  Corporation, except out of the proceeds of the sale of Common
                  Shares or other shares of the Corporation ranking junior to
                  the Class I Shares received by the Corporation subsequent to
                  the date of first issuance of Class I Shares of any series,
                  unless:

                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares, including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment therefor set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item IX.



                                       62
<PAGE>   133


                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Class I Shares shall be inapplicable to (i) any payments in
                  lieu of issuance of fractional shares thereof, whether upon
                  any merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Cumulative Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent it does not cause any dividends to fail to qualify for
                  the dividends paid deduction under Section 561 of the Code,
                  the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Class I Shares shall be the amount
                  that the total dividends paid or made available to the holders
                  of the Class I Shares for the year bears to the Total
                  Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:

                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Class I Shares at the time
                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item IX; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Class I Shares as may
                           be required to fulfill the requirements of any
                           sinking fund provided for shares of such series at
                           the applicable sinking fund redemption price fixed in
                           accordance with the provisions of Section 1 of this
                           Item IX; and shall in each case pay all accrued and
                           unpaid dividends to the redemption date.

                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the Class
                  I Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item IX prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class I Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class I Shares so to be redeemed
                  amounts equal to the redemption price of the Class I Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be




                                       63
<PAGE>   134

                  shareholders with respect to such shares; and from and after
                  the time such notice shall have been so deposited and such
                  deposit of money shall have been so made, such holders shall
                  have no rights or claim against the Corporation with respect
                  to such shares, except only the right to receive such money
                  from such bank or trust company without interest or to
                  exercise before the redemption date any unexpired privileges
                  of conversion. In the event less than all of the outstanding
                  Class I Shares are to be redeemed, the Corporation shall
                  select by lot the shares so to be redeemed in such manner as
                  shall be prescribed by the Board of Directors.

                                    (2) If the holders of Class I Shares which
                           have been called for redemption shall not within six
                           years after such deposit claim the amount deposited
                           for the redemption thereof, any such bank or trust
                           company shall, upon demand, pay over to the
                           Corporation such unclaimed amounts and thereupon such
                           bank or trust company and the Corporation shall be
                           relieved of all responsibility in respect thereof and
                           to such holders.

                           (c) Any Class I Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class I Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  I Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class I
                  Shares, unless all dividends on all Class I Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.

         Section 4.  Liquidation.

                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class I Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class I Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item IX, plus an amount
                  equal to all dividends accrued and unpaid thereon to the date
                  of payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Cumulative Shares and Noncumulative Shares of
                  the full preferential amount to which they are respectively
                  entitled, then such net assets shall be distributed ratably
                  upon all outstanding Cumulative Shares and Noncumulative
                  Shares in proportion to the full preferential amount to which
                  each such share is entitled.



                                       64
<PAGE>   135

                               (2) After payment to the holders of Class I
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Class I Shares, as such, shall have no
                           right or claim to any of the remaining assets of the
                           Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Class I Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b) (1) If, and so often as, the Corporation shall be
                  in default in the payment of dividends on any series of Class
                  I Shares at the time outstanding, whether or not earned or
                  declared, for a number of dividend payment periods, whether
                  consecutive or not, which in the aggregate contain at least
                  540 days, all holders of such Class I Shares, voting
                  separately as a class, together with all Class A Shares, Class
                  B Shares, Class C Shares, Class D Shares, Class E Shares,
                  Class F Shares, Class G Shares, Class H Shares, Class J
                  Shares, Class K Shares and Noncumulative Shares upon which
                  like voting rights have been conferred and are exercisable
                  under the circumstances described in Subsection 5(c), shall be
                  entitled to elect, as herein provided, a total of two members
                  of the Board of Directors of the Corporation; provided,
                  however, that the holders of such Class I Shares shall not
                  exercise such special class voting rights except at meetings
                  of such shareholders for the election of directors at which
                  the holders of not less than 50% of such Class I Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until all accrued and unpaid dividends on such Class I Shares
                  then outstanding shall have been paid or declared and a sum
                  sufficient for the payment thereof set aside for payment,
                  whereupon the holders of such Class I Shares shall be divested
                  of their special class voting rights in respect of subsequent
                  elections of directors, subject to the revesting of such
                  special class voting rights in the event above specified in
                  this paragraph. All dividend payments made on the Class I
                  Shares, at any time during which the Corporation is in default
                  in the payment of dividends on such Class I Shares for any
                  dividend period, shall be deemed to be made in respect of the
                  earliest dividend period with respect to which the Corporation
                  is in default.

                               (2) In the event of default entitling holders of
                           Class I Shares to elect two directors as specified in
                           paragraph (1) of this Subsection, a special meeting
                           of such holders for the purpose of electing such
                           directors shall be called by the Secretary of the
                           Corporation upon written request of, or may be called
                           by, the holders of record of at least 10% of the
                           Class I Shares upon which such default in the payment
                           of dividends exists and notice thereof shall be given
                           in the same manner as that required for the annual
                           meeting of shareholders; provided, however, that the
                           Corporation shall not be required to call such
                           special meeting if the annual meeting of shareholders
                           shall be called to be held within 90 days after the
                           date of receipt of the foregoing written request from
                           the holders of Class I Shares. At any meeting at
                           which such holders of Class I Shares shall be
                           entitled to elect directors, holders of 50% of such
                           Class I Shares, present in person or by proxy, shall
                           be sufficient to constitute a quorum, and the vote of
                           the holders of a


                                       65
<PAGE>   136


                           majority of such shares so present at any such
                           meeting at which there shall be such a quorum shall
                           be sufficient to elect the members of the Board of
                           Directors which such holders of Class I Shares are
                           entitled to elect as herein provided. Notwithstanding
                           any provision of these Amended and Restated Articles
                           of Incorporation, as amended, or the Code of
                           Regulations of the Corporation or any action taken by
                           the holders of any class of shares fixing the number
                           of directors of the Corporation, the two directors
                           who may be elected by such holders of Class I Shares
                           pursuant to this Subsection shall serve in addition
                           to any other directors then in office or proposed to
                           be elected otherwise than pursuant to this
                           Subsection. Nothing in this Subsection shall prevent
                           any change otherwise permitted in the total number of
                           or classifications of directors of the Corporation or
                           require the resignation of any director elected
                           otherwise than pursuant to this Subsection.
                           Notwithstanding any classification of the other
                           directors of the Corporation, the two directors
                           elected by such holders of Class I Shares shall be
                           elected annually for terms expiring at the next
                           succeeding annual meeting of shareholders.

                                    (3) Upon any divesting of the special class
                           voting rights of the holders of the Class I Shares in
                           respect of elections of directors as provided in this
                           Subsection, the terms of office of all directors then
                           in office elected by such holders shall terminate
                           immediately thereupon. If the office of any director
                           elected by such holders voting as a class becomes
                           vacant by reason of death, resignation, removal from
                           office or otherwise, the remaining director elected
                           by such holders voting as a class may elect a
                           successor who shall hold office for the unexpired
                           term in respect of which such vacancy occurred.

                           (c) If at any time when the holders of Class I Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class C Shares, Class D Shares, Class E
                  Shares, Class F Shares, Class G Shares, Class H Shares, Class
                  J Shares, Class K Shares or Noncumulative Shares are entitled
                  to elect directors pursuant hereto by reason of any default in
                  the payment of dividends thereon, then the voting rights of
                  the Cumulative Shares and the Noncumulative Shares then
                  entitled to vote shall be combined (with each class of shares
                  having a number of votes proportional to the aggregate
                  liquidation preference of its outstanding shares). In such
                  case, the holders of Class I Shares and of all such other
                  shares then entitled so to vote, voting as a class, shall
                  elect such directors. If the holders of any such other shares
                  have elected such directors prior to the happening of the
                  default or event permitting the holders of Class I Shares to
                  elect directors, or prior to a written request for the holding
                  of a special meeting being received by the Secretary of the
                  Corporation as required above, then a new election shall be
                  held with all such other shares and the Class I Shares voting
                  together as a single class for such directors, resulting in
                  the termination of the term of such previously elected
                  directors upon the election of such new directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Class I Shares at the time outstanding,
                  voting separately as a class, given in person or by proxy
                  either in writing or at a meeting called for the purpose,
                  shall be necessary to effect either of the following:

                                    (1) Any amendment, alteration or repeal,
                           whether by merger, consolidation or otherwise, of any
                           of the provisions of the Amended and Restated



                                       66
<PAGE>   137


                           Articles of Incorporation, as amended, or of the Code
                           of Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Class I Shares which
                           are set forth in these Amended and Restated Articles
                           of Incorporation, as amended; provided, however,
                           neither the amendment of these Amended and Restated
                           Articles of Incorporation, as amended, so as to
                           authorize, create or change the authorized or
                           outstanding number of Class I Shares or of any shares
                           ranking on a parity with or junior to the Class I
                           Shares nor the amendment of the provisions of the
                           Code of Regulations so as to change the number or
                           classification of directors of the Corporation shall
                           be deemed to affect adversely and materially
                           preferences or voting or other rights of the holders
                           of Class I Shares; or

                                    (2) The authorization, creation or increase
                           in the authorized number of any shares, or any
                           security convertible into shares, in either case
                           ranking prior to such series of Class I Shares.

                           (e) In the event, and only to the extent, that (1)
                  Class I Shares are issued in more than one series and (2) Ohio
                  law permits the holders of a series of a class of capital
                  stock to vote separately as a class, the affirmative vote of
                  the holders of at least two-thirds of each series of Class I
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class I Shares
                  or of any shares ranking on a parity with or junior to the
                  Class I Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.

         X. The Class J Cumulative Preferred Shares. The Class J Shares shall
have the following express terms:

                  Section 1. Series. The Class J Shares may be issued from time
         to time in one or more series. All Class J Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class J Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class C Shares, the Class D Shares,
         Class E Shares, Class F Shares, Class G Shares, Class H Shares, Class I
         Shares, Class K Shares and the Noncumulative Shares and shall be
         identical to all Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares, Class F Shares, Class G Shares, Class H
         Shares, Class I Shares, Class K Shares and Noncumulative Shares except
         (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Cumulative Shares shall be
         cumulative as set forth herein. Subject to the provisions of Sections 2
         through 5, both inclusive, and Item XIII of this Division, which
         provisions shall apply to all Class J Shares, the Board of Directors
         hereby is authorized to cause such shares to be


                                       67
<PAGE>   138


         issued in one or more series and, with respect to each such series to
         determine and fix prior to the issuance thereof (and thereafter, to the
         extent provided in clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item X) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                           (a) The holders of Class J Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class J Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  J Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion



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<PAGE>   139


                  to the respective annual dividend rates fixed therefor, shall
                  have been paid upon or declared or set apart for all Class J
                  Shares of all series then issued and outstanding and entitled
                  to receive such dividend and (ii) the dividends payable for
                  the dividend periods terminating on the same or any earlier
                  date (but, with respect to Noncumulative Shares, only with
                  respect to the then current dividend period), ratably in
                  proportion to the respective dividend rates fixed therefor,
                  shall have been paid upon or declared or set apart for all
                  Class A Shares, Class B Shares, Class C Shares, Class D
                  Shares, Class E Shares, Class F Shares, Class G Shares, Class
                  H Shares, Class I Shares, Class K Shares and Noncumulative
                  Shares then issued and outstanding and entitled to receive
                  such dividends.

                           (b) So long as any Class J Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Class J Shares,
                  shall be paid or declared or any distribution be made, except
                  as aforesaid, in respect of the Common Shares or any other
                  shares ranking junior to the Class J Shares, nor shall any
                  Common Shares or any other shares ranking junior to the Class
                  J Shares be purchased, retired or otherwise acquired by the
                  Corporation, except out of the proceeds of the sale of Common
                  Shares or other shares of the Corporation ranking junior to
                  the Class J Shares received by the Corporation subsequent to
                  the date of first issuance of Class J Shares of any series,
                  unless:

                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares, including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment therefor set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item X.

                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Class J Shares shall be inapplicable to (i) any payments in
                  lieu of issuance of fractional shares thereof, whether upon
                  any merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Cumulative Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent it does not cause any dividends to fail to qualify for
                  the dividends paid deduction under Section 561 of the Code,
                  the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Class J Shares shall be the amount
                  that the total dividends paid


                                       69
<PAGE>   140

                  or made available to the holders of the Class J Shares for the
                  year bears to the Total Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:

                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Class J Shares at the time
                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item X; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Class J Shares as may
                           be required to fulfill the requirements of any
                           sinking fund provided for shares of such series at
                           the applicable sinking fund redemption price fixed in
                           accordance with the provisions of Section 1 of this
                           Item X; and shall in each case pay all accrued and
                           unpaid dividends to the redemption date.

                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the Class
                  J Shares to be redeemed at their respective addresses then
                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item X prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class J Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class J Shares so to be redeemed
                  amounts equal to the redemption price of the Class J Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be shareholders with respect to such shares; and from
                  and after the time such notice shall have been so deposited
                  and such deposit of money shall have been so made, such
                  holders shall have no rights or claim against the Corporation
                  with respect to such shares, except only the right to receive
                  such money from such bank or trust company without interest or
                  to exercise before the redemption date any unexpired
                  privileges of conversion. In the event less than all of the
                  outstanding Class J Shares are to be redeemed, the Corporation
                  shall select by lot the shares so to be redeemed in such
                  manner as shall be prescribed by the Board of Directors.

                               (2) If the holders of Class J Shares which have
                           been called for redemption shall not within six years
                           after such deposit claim the amount deposited for the
                           redemption thereof, any such bank or trust company
                           shall, upon demand, pay over to the Corporation such
                           unclaimed amounts and thereupon such bank or trust
                           company and the Corporation shall be relieved of all
                           responsibility in respect thereof and to such
                           holders.

                           (c) Any Class J Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking



                                       70
<PAGE>   141

                  fund requirements provided for shares of such series, (3)
                  converted in accordance with the express terms thereof, or (4)
                  otherwise acquired by the Corporation, shall resume the status
                  of authorized but unissued Class J Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  J Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class J
                  Shares, unless all dividends on all Class J Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.

         Section 4.  Liquidation.

                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class J Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Class J Shares, the
                  amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item X, plus an amount equal
                  to all dividends accrued and unpaid thereon to the date of
                  payment of the amount due pursuant to such liquidation,
                  dissolution or winding up of the affairs of the Corporation.
                  In the event the net assets of the Corporation legally
                  available therefor are insufficient to permit the payment upon
                  all outstanding Cumulative Shares and Noncumulative Shares of
                  the full preferential amount to which they are respectively
                  entitled, then such net assets shall be distributed ratably
                  upon all outstanding Cumulative Shares and Noncumulative
                  Shares in proportion to the full preferential amount to which
                  each such share is entitled.

                               (2) After payment to the holders of Class J
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Class J Shares, as such, shall have no
                           right or claim to any of the remaining assets of the
                           Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Class J Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b) (1) If, and so often as, the Corporation shall be
                  in default in the payment of dividends on any series of Class
                  J Shares at the time outstanding, whether or not earned or
                  declared, for a number of dividend payment periods, whether
                  consecutive or not, which in the aggregate contain at least
                  540 days, all holders of such Class J Shares, voting
                  separately as a class, together with all Class A Shares, Class
                  B Shares, Class C



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<PAGE>   142


                  Shares, Class D Shares, Class E Shares, Class F Shares, Class
                  G Shares, Class H Shares, Class I Shares, Class K Shares and
                  Noncumulative Shares upon which like voting rights have been
                  conferred and are exercisable under the circumstances
                  described in Subsection 5(c), shall be entitled to elect, as
                  herein provided, a total of two members of the Board of
                  Directors of the Corporation; provided, however, that the
                  holders of such Class J Shares shall not exercise such special
                  class voting rights except at meetings of such shareholders
                  for the election of directors at which the holders of not less
                  than 50% of such Class J Shares are present in person or by
                  proxy; and provided further, that the special class voting
                  rights provided for in this paragraph when the same shall have
                  become vested shall remain so vested until all accrued and
                  unpaid dividends on such Class J Shares then outstanding shall
                  have been paid or declared and a sum sufficient for the
                  payment thereof set aside for payment, whereupon the holders
                  of such Class J Shares shall be divested of their special
                  class voting rights in respect of subsequent elections of
                  directors, subject to the revesting of such special class
                  voting rights in the event above specified in this paragraph.
                  All dividend payments made on the Class J Shares, at any time
                  during which the Corporation is in default in the payment of
                  dividends on such Class J Shares for any dividend period,
                  shall be deemed to be made in respect of the earliest dividend
                  period with respect to which the Corporation is in default.

                               (2) In the event of default entitling holders of
                           Class J Shares to elect two directors as specified in
                           paragraph (1) of this Subsection, a special meeting
                           of such holders for the purpose of electing such
                           directors shall be called by the Secretary of the
                           Corporation upon written request of, or may be called
                           by, the holders of record of at least 10% of the
                           Class J Shares upon which such default in the payment
                           of dividends exists and notice thereof shall be given
                           in the same manner as that required for the annual
                           meeting of shareholders; provided, however, that the
                           Corporation shall not be required to call such
                           special meeting if the annual meeting of shareholders
                           shall be called to be held within 90 days after the
                           date of receipt of the foregoing written request from
                           the holders of Class J Shares. At any meeting at
                           which such holders of Class J Shares shall be
                           entitled to elect directors, holders of 50% of such
                           Class J Shares, present in person or by proxy, shall
                           be sufficient to constitute a quorum, and the vote of
                           the holders of a majority of such shares so present
                           at any such meeting at which there shall be such a
                           quorum shall be sufficient to elect the members of
                           the Board of Directors which such holders of Class J
                           Shares are entitled to elect as herein provided.
                           Notwithstanding any provision of these Amended and
                           Restated Articles of Incorporation, as amended, or
                           the Code of Regulations of the Corporation or any
                           action taken by the holders of any class of shares
                           fixing the number of directors of the Corporation,
                           the two directors who may be elected by such holders
                           of Class J Shares pursuant to this Subsection shall
                           serve in addition to any other directors then in
                           office or proposed to be elected otherwise than
                           pursuant to this Subsection. Nothing in this
                           Subsection shall prevent any change otherwise
                           permitted in the total number of or classifications
                           of directors of the Corporation or require the
                           resignation of any director elected otherwise than
                           pursuant to this Subsection. Notwithstanding any
                           classification of the other directors of the
                           Corporation, the two directors elected by such
                           holders of Class J Shares shall be elected annually
                           for terms expiring at the next succeeding annual
                           meeting of shareholders.

                               (3) Upon any divesting of the special class
                           voting rights of the holders of the Class J Shares in
                           respect of elections of directors as provided in this



                                       72
<PAGE>   143


                           Subsection, the terms of office of all directors then
                           in office elected by such holders shall terminate
                           immediately thereupon. If the office of any director
                           elected by such holders voting as a class becomes
                           vacant by reason of death, resignation, removal from
                           office or otherwise, the remaining director elected
                           by such holders voting as a class may elect a
                           successor who shall hold office for the unexpired
                           term in respect of which such vacancy occurred.

                           (c) If at any time when the holders of Class J Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class C Shares, Class D Shares, Class E
                  Shares, Class F Shares, Class G Shares, Class H Shares, Class
                  I Shares, Class K Shares or Noncumulative Shares are entitled
                  to elect directors pursuant hereto by reason of any default in
                  the payment of dividends thereon, then the voting rights of
                  the Cumulative Shares and the Noncumulative Shares then
                  entitled to vote shall be combined (with each class of shares
                  having a number of votes proportional to the aggregate
                  liquidation preference of its outstanding shares). In such
                  case, the holders of Class J Shares and of all such other
                  shares then entitled so to vote, voting as a class, shall
                  elect such directors. If the holders of any such other shares
                  have elected such directors prior to the happening of the
                  default or event permitting the holders of Class J Shares to
                  elect directors, or prior to a written request for the holding
                  of a special meeting being received by the Secretary of the
                  Corporation as required above, then a new election shall be
                  held with all such other shares and the Class J Shares voting
                  together as a single class for such directors, resulting in
                  the termination of the term of such previously elected
                  directors upon the election of such new directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Class J Shares at the time outstanding,
                  voting separately as a class, given in person or by proxy
                  either in writing or at a meeting called for the purpose,
                  shall be necessary to effect either of the following:

                                    (1) Any amendment, alteration or repeal,
                           whether by merger, consolidation or otherwise, of any
                           of the provisions of the Amended and Restated
                           Articles of Incorporation, as amended, or of the Code
                           of Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Class J Shares which
                           are set forth in these Amended and Restated Articles
                           of Incorporation, as amended; provided, however,
                           neither the amendment of these Amended and Restated
                           Articles of Incorporation, as amended, so as to
                           authorize, create or change the authorized or
                           outstanding number of Class J Shares or of any shares
                           ranking on a parity with or junior to the Class J
                           Shares nor the amendment of the provisions of the
                           Code of Regulations so as to change the number or
                           classification of directors of the Corporation shall
                           be deemed to affect adversely and materially
                           preferences or voting or other rights of the holders
                           of Class J Shares; or

                                    (2) The authorization, creation or increase
                           in the authorized number of any shares, or any
                           security convertible into shares, in either case
                           ranking prior to such series of Class J Shares.

                           (e) In the event, and only to the extent, that (1)
                  Class J Shares are issued in more than one series and (2) Ohio
                  law permits the holders of a series of a class of capital
                  stock to vote separately as a class, the affirmative vote of
                  the holders of at least two-thirds of



                                       73
<PAGE>   144


                  each series of Class J Shares at the time outstanding, voting
                  separately as a class, given in person or by proxy either in
                  writing or at a meeting called for the purpose of voting on
                  such matters, shall be required for any amendment, alteration
                  or repeal, whether by merger, consolidation or otherwise, of
                  any of the provisions of these Amended and Restated Articles
                  of Incorporation, as amended, or of the Code of Regulations of
                  the Corporation which affects adversely and materially the
                  preferences or voting or other rights of the holders of such
                  series which are set forth in these Amended and Restated
                  Articles of Incorporation, as amended; provided, however,
                  neither the amendment of these Amended and Restated Articles
                  of Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class J Shares
                  or of any shares ranking on a parity with or junior to the
                  Class J Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.

         XI. The Class K Cumulative Preferred Shares. The Class K Shares shall
have the following express terms:

                  Section 1. Series. The Class K Shares may be issued from time
         to time in one or more series. All Class K Shares shall be of equal
         rank and shall be identical, except in respect of the matters that may
         be fixed by the Board of Directors as hereinafter provided, and each
         share of a series shall be identical with all other shares of such
         series, except as to the dates from which dividends shall accrue and be
         cumulative. All Class K Shares shall rank on a parity with the Class A
         Shares, the Class B Shares, the Class C Shares, the Class D Shares,
         Class E Shares, Class F Shares, Class G Shares, Class H Shares, Class I
         Shares, Class J Shares and the Noncumulative Shares and shall be
         identical to all Class A Shares, Class B Shares, Class C Shares, Class
         D Shares, Class E Shares, Class F Shares, Class G Shares, Class H
         Shares, Class I Shares, Class J Shares and Noncumulative Shares except
         (1) in respect of the matters that may be fixed by the Board of
         Directors as provided in clauses (a) through (i), inclusive, of this
         Section 1 and (2) only dividends on Cumulative Shares shall be
         cumulative as set forth herein. Subject to the provisions of Sections 2
         through 5, both inclusive, and Item XIII of this Division, which
         provisions shall apply to all Class K Shares, the Board of Directors
         hereby is authorized to cause such shares to be issued in one or more
         series and, with respect to each such series to determine and fix prior
         to the issuance thereof (and thereafter, to the extent provided in
         clause (b) of this Section) the following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The date or dates from which dividends shall
                  accrue and be cumulative and the dates on which and the period
                  or periods for which dividends, if declared, shall be payable,
                  including the means by which such dates and periods may be
                  established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;



                                       74
<PAGE>   145


                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item XI) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), inclusive, of this Section and is authorized to take such actions
with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.

                           (a) The holders of Class K Shares of each series, in
                  preference to the holders of Common Shares and of any other
                  class of shares ranking junior to the Class K Shares, shall be
                  entitled to receive out of any funds legally available
                  therefor, and when and as declared by the Board of Directors,
                  dividends in cash at the rate or rates for such series fixed
                  in accordance with the provisions of Section 1 above and no
                  more, payable on the dates fixed for such series. Such
                  dividends shall accrue and be cumulative, in the case of
                  shares of each particular series, from and after the date or
                  dates fixed with respect to such series. No dividends shall be
                  paid upon or declared or set apart for any series of the Class
                  K Shares for any dividend period unless at the same time (i) a
                  like proportionate dividend for the dividend periods
                  terminating on the same or any earlier date, ratably in
                  proportion to the respective annual dividend rates fixed
                  therefor, shall have been paid upon or declared or set apart
                  for all Class K Shares of all series then issued and
                  outstanding and entitled to receive such dividend and (ii) the
                  dividends payable for the dividend periods terminating on the
                  same or any earlier date (but, with respect to Noncumulative
                  Shares, only with respect to the then current dividend
                  period), ratably in proportion to the respective dividend
                  rates fixed therefor, shall have been paid upon or declared or
                  set apart for all Class A Shares, Class B Shares, Class C
                  Shares, Class D Shares, Class E Shares, Class F Shares, Class
                  G Shares, Class H Shares, Class I Shares, Class J Shares and
                  Noncumulative Shares then issued and outstanding and entitled
                  to receive such dividends.

                           (b) So long as any Class K Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Class K Shares,
                  shall be paid or declared or any distribution be made, except
                  as aforesaid, in respect of the Common Shares or any other
                  shares ranking junior to the Class K Shares, nor shall any
                  Common Shares or any other shares ranking junior to the Class
                  K Shares be purchased, retired or otherwise acquired by the
                  Corporation, except out of the proceeds of the sale of Common
                  Shares or other shares of the Corporation ranking junior to
                  the Class K Shares received by the Corporation subsequent to
                  the date of first issuance of Class K Shares of any series,
                  unless:



                                       75
<PAGE>   146


                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares, including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment therefor set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item XI.

                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Class K Shares shall be inapplicable to (i) any payments in
                  lieu of issuance of fractional shares thereof, whether upon
                  any merger, conversion, stock dividend or otherwise, (ii) the
                  conversion of Cumulative Shares or Noncumulative Shares into
                  Common Shares, or (iii) the exercise by the Corporation of its
                  rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation, as
                  amended, with respect to any other class or series of capital
                  stock hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent it does not cause any dividends to fail to qualify for
                  the dividends paid deduction under Section 561 of the Code,
                  the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Class K Shares shall be the amount
                  that the total dividends paid or made available to the holders
                  of the Class K Shares for the year bears to the Total
                  Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:

                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Class K Shares at the time
                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item XI; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Class K Shares as may
                           be required to fulfill the requirements of any
                           sinking fund provided for shares of such series at
                           the applicable sinking fund redemption price fixed in
                           accordance with the provisions of Section 1 of this
                           Item XI; and shall in each case pay all accrued and
                           unpaid dividends to the redemption date.

                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the Class
                  K Shares to be redeemed at their respective addresses then



                                       76
<PAGE>   147


                  appearing on the books of the Corporation, not less than 30
                  days nor more than 60 days prior to the date fixed for such
                  redemption, or such other time prior thereto as the Board of
                  Directors shall fix for any series pursuant to Section 1 of
                  this Item XI prior to the issuance thereof. At any time after
                  notice as provided above has been deposited in the mail, the
                  Corporation may deposit the aggregate redemption price of
                  Class K Shares to be redeemed, together with accrued and
                  unpaid dividends thereon to the redemption date, with any bank
                  or trust company in Cleveland, Ohio, or New York, New York,
                  having capital and surplus of not less than $100,000,000,
                  named in such notice and direct that there be paid to the
                  respective holders of the Class K Shares so to be redeemed
                  amounts equal to the redemption price of the Class K Shares so
                  to be redeemed, together with such accrued and unpaid
                  dividends thereon, on surrender of the share certificate or
                  certificates held by such holders; and upon the deposit of
                  such notice in the mail and the making of such deposit of
                  money with such bank or trust company, such holders shall
                  cease to be shareholders with respect to such shares; and from
                  and after the time such notice shall have been so deposited
                  and such deposit of money shall have been so made, such
                  holders shall have no rights or claim against the Corporation
                  with respect to such shares, except only the right to receive
                  such money from such bank or trust company without interest or
                  to exercise before the redemption date any unexpired
                  privileges of conversion. In the event less than all of the
                  outstanding Class K Shares are to be redeemed, the Corporation
                  shall select by lot the shares so to be redeemed in such
                  manner as shall be prescribed by the Board of Directors.

                               (2) If the holders of Class K Shares which have
                           been called for redemption shall not within six years
                           after such deposit claim the amount deposited for the
                           redemption thereof, any such bank or trust company
                           shall, upon demand, pay over to the Corporation such
                           unclaimed amounts and thereupon such bank or trust
                           company and the Corporation shall be relieved of all
                           responsibility in respect thereof and to such
                           holders.

                           (c) Any Class K Shares which are (1) redeemed by the
                  Corporation pursuant to the provisions of this Section, (2)
                  purchased and delivered in satisfaction of any sinking fund
                  requirements provided for shares of such series, (3) converted
                  in accordance with the express terms thereof, or (4) otherwise
                  acquired by the Corporation, shall resume the status of
                  authorized but unissued Class K Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) less than all of the Class
                  K Shares then outstanding except in accordance with a stock
                  purchase offer made to all holders of record of Class K
                  Shares, unless all dividends on all Class K Shares then
                  outstanding for all previous and current dividend periods
                  shall have been declared and paid or funds therefor set apart
                  and all accrued sinking fund obligations applicable thereto
                  shall have been complied with.

         Section 4.  Liquidation.

                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Class K Shares of any series shall
                  be entitled to receive in full out of the assets of the
                  Corporation, including its



                                       77
<PAGE>   148


                  capital, before any amount shall be paid or distributed among
                  the holders of the Common Shares or any other shares ranking
                  junior to the Class K Shares, the amounts fixed with respect
                  to shares of such series in accordance with Section 1 of this
                  Item XI, plus an amount equal to all dividends accrued and
                  unpaid thereon to the date of payment of the amount due
                  pursuant to such liquidation, dissolution or winding up of the
                  affairs of the Corporation. In the event the net assets of the
                  Corporation legally available therefor are insufficient to
                  permit the payment upon all outstanding Cumulative Shares and
                  Noncumulative Shares of the full preferential amount to which
                  they are respectively entitled, then such net assets shall be
                  distributed ratably upon all outstanding Cumulative Shares and
                  Noncumulative Shares in proportion to the full preferential
                  amount to which each such share is entitled.

                               (2) After payment to the holders of Class K
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Class K Shares, as such, shall have no
                           right or claim to any of the remaining assets of the
                           Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Class K Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b) (1) If, and so often as, the Corporation shall be
                  in default in the payment of dividends on any series of Class
                  K Shares at the time outstanding, whether or not earned or
                  declared, for a number of dividend payment periods, whether
                  consecutive or not, which in the aggregate contain at least
                  540 days, all holders of such Class K Shares, voting
                  separately as a class, together with all Class A Shares, Class
                  B Shares, Class C Shares, Class D Shares, Class E Shares,
                  Class F Shares, Class G Shares, Class H Shares, Class I
                  Shares, Class J Shares and Noncumulative Shares upon which
                  like voting rights have been conferred and are exercisable
                  under the circumstances described in Subsection 5(c), shall be
                  entitled to elect, as herein provided, a total of two members
                  of the Board of Directors of the Corporation; provided,
                  however, that the holders of such Class K Shares shall not
                  exercise such special class voting rights except at meetings
                  of such shareholders for the election of directors at which
                  the holders of not less than 50% of such Class K Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until all accrued and unpaid dividends on such Class K Shares
                  then outstanding shall have been paid or declared and a sum
                  sufficient for the payment thereof set aside for payment,
                  whereupon the holders of such Class K Shares shall be divested
                  of their special class voting rights in respect of subsequent
                  elections of directors, subject to the revesting of such
                  special class voting rights in the event above specified in
                  this paragraph. All dividend payments made on the Class K
                  Shares, at any time during which the Corporation is in default
                  in the payment of dividends on such Class K Shares for any
                  dividend period, shall be deemed to be made in respect of the
                  earliest dividend period with respect to which the Corporation
                  is in default.



                                       78
<PAGE>   149


                               (2) In the event of default entitling holders of
                           Class K Shares to elect two directors as specified in
                           paragraph (1) of this Subsection, a special meeting
                           of such holders for the purpose of electing such
                           directors shall be called by the Secretary of the
                           Corporation upon written request of, or may be called
                           by, the holders of record of at least 10% of the
                           Class K Shares upon which such default in the payment
                           of dividends exists and notice thereof shall be given
                           in the same manner as that required for the annual
                           meeting of shareholders; provided, however, that the
                           Corporation shall not be required to call such
                           special meeting if the annual meeting of shareholders
                           shall be called to be held within 90 days after the
                           date of receipt of the foregoing written request from
                           the holders of Class K Shares. At any meeting at
                           which such holders of Class K Shares shall be
                           entitled to elect directors, holders of 50% of such
                           Class K Shares, present in person or by proxy, shall
                           be sufficient to constitute a quorum, and the vote of
                           the holders of a majority of such shares so present
                           at any such meeting at which there shall be such a
                           quorum shall be sufficient to elect the members of
                           the Board of Directors which such holders of Class K
                           Shares are entitled to elect as herein provided.
                           Notwithstanding any provision of these Amended and
                           Restated Articles of Incorporation, as amended, or
                           the Code of Regulations of the Corporation or any
                           action taken by the holders of any class of shares
                           fixing the number of directors of the Corporation,
                           the two directors who may be elected by such holders
                           of Class K Shares pursuant to this Subsection shall
                           serve in addition to any other directors then in
                           office or proposed to be elected otherwise than
                           pursuant to this Subsection. Nothing in this
                           Subsection shall prevent any change otherwise
                           permitted in the total number of or classifications
                           of directors of the Corporation or require the
                           resignation of any director elected otherwise than
                           pursuant to this Subsection. Notwithstanding any
                           classification of the other directors of the
                           Corporation, the two directors elected by such
                           holders of Class K Shares shall be elected annually
                           for terms expiring at the next succeeding annual
                           meeting of shareholders.

                               (3) Upon any divesting of the special class
                           voting rights of the holders of the Class K Shares in
                           respect of elections of directors as provided in this
                           Subsection, the terms of office of all directors then
                           in office elected by such holders shall terminate
                           immediately thereupon. If the office of any director
                           elected by such holders voting as a class becomes
                           vacant by reason of death, resignation, removal from
                           office or otherwise, the remaining director elected
                           by such holders voting as a class may elect a
                           successor who shall hold office for the unexpired
                           term in respect of which such vacancy occurred.

                           (c) If at any time when the holders of Class K Shares
                  are entitled to elect directors pursuant to the foregoing
                  provisions of this Section the holders of any Class A Shares,
                  Class B Shares, Class C Shares, Class D Shares, Class E
                  Shares, Class F Shares, Class G Shares, Class H Shares, Class
                  I Shares, Class J Shares or Noncumulative Shares are entitled
                  to elect directors pursuant hereto by reason of any default in
                  the payment of dividends thereon, then the voting rights of
                  the Cumulative Shares and the Noncumulative Shares then
                  entitled to vote shall be combined (with each class of shares
                  having a number of votes proportional to the aggregate
                  liquidation preference of its outstanding shares). In such
                  case, the holders of Class K Shares and of all such other
                  shares then entitled so to vote, voting as a class, shall
                  elect such directors. If the holders of any such other shares
                  have elected such directors prior to the happening of the
                  default or event permitting the holders of Class K Shares to
                  elect directors, or prior to a written




                                       79
<PAGE>   150

                  request for the holding of a special meeting being received by
                  the Secretary of the Corporation as required above, then a new
                  election shall be held with all such other shares and the
                  Class K Shares voting together as a single class for such
                  directors, resulting in the termination of the term of such
                  previously elected directors upon the election of such new
                  directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Class K Shares at the time outstanding,
                  voting separately as a class, given in person or by proxy
                  either in writing or at a meeting called for the purpose,
                  shall be necessary to effect either of the following:

                                    (1) Any amendment, alteration or repeal,
                           whether by merger, consolidation or otherwise, of any
                           of the provisions of the Amended and Restated
                           Articles of Incorporation, as amended, or of the Code
                           of Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Class K Shares which
                           are set forth in these Amended and Restated Articles
                           of Incorporation, as amended; provided, however,
                           neither the amendment of these Amended and Restated
                           Articles of Incorporation, as amended, so as to
                           authorize, create or change the authorized or
                           outstanding number of Class K Shares or of any shares
                           ranking on a parity with or junior to the Class K
                           Shares nor the amendment of the provisions of the
                           Code of Regulations so as to change the number or
                           classification of directors of the Corporation shall
                           be deemed to affect adversely and materially
                           preferences or voting or other rights of the holders
                           of Class K Shares; or

                                    (2) The authorization, creation or increase
                           in the authorized number of any shares, or any
                           security convertible into shares, in either case
                           ranking prior to such series of Class K Shares.

                           (e) In the event, and only to the extent, that (1)
                  Class K Shares are issued in more than one series and (2) Ohio
                  law permits the holders of a series of a class of capital
                  stock to vote separately as a class, the affirmative vote of
                  the holders of at least two-thirds of each series of Class K
                  Shares at the time outstanding, voting separately as a class,
                  given in person or by proxy either in writing or at a meeting
                  called for the purpose of voting on such matters, shall be
                  required for any amendment, alteration or repeal, whether by
                  merger, consolidation or otherwise, of any of the provisions
                  of these Amended and Restated Articles of Incorporation, as
                  amended, or of the Code of Regulations of the Corporation
                  which affects adversely and materially the preferences or
                  voting or other rights of the holders of such series which are
                  set forth in these Amended and Restated Articles of
                  Incorporation, as amended; provided, however, neither the
                  amendment of these Amended and Restated Articles of
                  Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Class K Shares
                  or of any shares ranking on a parity with or junior to the
                  Class K Shares nor the Amendment of the provisions of the Code
                  of Regulations so as to change the number or classification of
                  directors of the Corporation shall be deemed to affect
                  adversely and materially the preferences or voting or other
                  rights of the holders of such series.

         XII. The Noncumulative Preferred Shares. The Noncumulative Preferred
Shares shall have the following express terms:



                                       80
<PAGE>   151


                  Section 1. Series. The Noncumulative Shares may be issued from
         time to time in one or more series. All Noncumulative Shares shall be
         of equal rank and shall be identical, except in respect of the matters
         that may be fixed by the Board of Directors as hereinafter provided,
         and each share of a series shall be identical with all other shares of
         such series, except as to the dates on which and the periods for which
         dividends may be payable. All Noncumulative Shares shall rank on a
         parity with the Cumulative Shares, and shall be identical to all
         Cumulative Shares, except (1) in respect of the matters that may be
         fixed by the Board of Directors as provided in clauses (a) through (i),
         inclusive, of this Section 1 and (2) only dividends on the
         Noncumulative Shares are noncumulative as set forth herein. Subject to
         the provisions of Sections 2 through 5, inclusive, and Item XIII of
         this Division, which provisions shall apply to all Noncumulative
         Shares, the Board of Directors hereby is authorized to cause such
         shares to be issued in one or more series, and with respect to each
         such series, to determine and fix prior to the issuance thereof (and
         thereafter, to the extent provided in clause (b) of this Section) the
         following:

                           (a) The designation of the series, which may be by
                  distinguishing number, letter or title;

                           (b) The authorized number of shares of the series,
                  which number the Board of Directors may (except where
                  otherwise provided in the creation of the series) increase or
                  decrease from time to time before or after the issuance
                  thereof (but not below the number of shares thereof then
                  outstanding);

                           (c) The dividend rate or rates of the series,
                  including the means by which such rates may be established;

                           (d) The dates on which and the period or periods for
                  which dividends, if declared, shall be payable, including the
                  means by which such dates and periods may be established;

                           (e) The redemption rights and price or prices, if
                  any, for shares of the series;

                           (f) The terms and amount of the sinking fund, if any,
                  for the purchase or redemption of shares of the series;

                           (g) The amounts payable on shares of the series in
                  the event of any voluntary or involuntary liquidation,
                  dissolution or winding up of the affairs of the Corporation;

                           (h) Whether the shares of the series shall be
                  convertible into Common Shares or shares of any other class
                  and, if so, the conversion rate or rates or price or prices,
                  any adjustments thereof and all other terms and conditions
                  upon which such conversion may be made; and

                           (i) Restrictions (in addition to those set forth in
                  Subsection 5(d) or 5(e) of this Item XII) on the issuance of
                  shares of the same series or of any other class or series.

         The Board of Directors is authorized to adopt from time to time
amendments to the Amended and Restated Articles of Incorporation, as amended,
fixing, with respect to each such series, the matters described in clauses (a)
through (i), both inclusive, of this Section and is authorized to take such
actions with respect thereto as may be required by law in order to effect such
amendments.

         Section 2.  Dividends.



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<PAGE>   152



                           (a) The holders of Noncumulative Shares of each
                  series, in preference to the holders of Common Shares and of
                  any other class of shares ranking junior to the Noncumulative
                  Shares, shall be entitled to receive out of any funds legally
                  available therefor, if, when and as declared by the Board of
                  Directors, dividends in cash at the rate or rates for such
                  series fixed in accordance with the provisions of Section 1
                  above and no more, payable on the dates fixed for such series.
                  Such dividends shall accrue, in the case of shares of each
                  particular series, from and after the date or dates fixed with
                  respect to such series; provided, however, that if the Board
                  of Directors fails to declare a dividend payable on a dividend
                  payment date on any Noncumulative Shares, the holders of the
                  Noncumulative Shares shall have no right to receive a dividend
                  in respect of the dividend period ending on such dividend
                  payment date, and the Corporation shall have no obligation to
                  pay the dividend accrued for such period, whether or not
                  dividends on such Noncumulative Shares are declared payable on
                  any future dividend payment date. No dividends shall be paid
                  upon or declared or set apart for any series of the
                  Noncumulative Shares for any dividend period unless at the
                  same time (i) a like proportionate dividend for the then
                  current dividend period, ratably in proportion to the
                  respective annual dividend rates fixed therefor, shall have
                  been paid upon or declared or set apart for all Noncumulative
                  Shares of all series then issued and outstanding and entitled
                  to receive such dividend and (ii) the dividends payable for
                  the dividend periods terminating on the same or any earlier
                  date, ratably in proportion to the respective dividend rates
                  fixed therefor, shall have been paid upon or declared or set
                  apart for all Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares and Class E Shares then issued and outstanding
                  and entitled to receive such dividends.

                           (b) So long as any Noncumulative Shares shall be
                  outstanding no dividend, except a dividend payable in Common
                  Shares or other shares ranking junior to the Noncumulative
                  Shares, shall be paid or declared or any distribution be made,
                  except as aforesaid, in respect of the Common Shares or any
                  other shares ranking junior to the Noncumulative Shares, nor
                  shall any Common Shares or any other shares ranking junior to
                  the Noncumulative Shares be purchased, retired or otherwise
                  acquired by the Corporation, except out of the proceeds of the
                  sale of Common Shares or other shares of the Corporation
                  ranking junior to the Noncumulative Shares received by the
                  Corporation subsequent to the date of first issuance of
                  Noncumulative Shares of any series, unless:

                                    (1) All accrued and unpaid dividends on
                           Cumulative Shares including the full dividends for
                           all current dividend periods, shall have been
                           declared and paid or a sum sufficient for payment
                           thereof set apart;

                                    (2) All unpaid dividends on Noncumulative
                           Shares for the then current dividend period shall
                           have been declared and paid or a sum sufficient for
                           payment therefor set apart; and

                                    (3) There shall be no arrearages with
                           respect to the redemption of Cumulative Shares or
                           Noncumulative Shares of any series from any sinking
                           fund provided for shares of such series in accordance
                           with the provisions of Section 1 of this Item XII.

                           (c) The foregoing restrictions on the payment of
                  dividends or other distributions on, or on the purchase,
                  redemption retirement or other acquisition of, Common Shares
                  or any other shares ranking on a parity with or junior to the
                  Noncumulative Shares shall be inapplicable to (i) any payments
                  in lieu of issuance of fractional shares thereof, whether


                                       82
<PAGE>   153



                  upon any merger, conversion, stock dividend or otherwise, (ii)
                  the conversion of Cumulative Shares or Noncumulative Shares
                  into Common Shares or (iii) the exercise by the Corporation of
                  its rights pursuant to Item XIV(d) of this Division A, Section
                  4(d) of Division B or any similar Section hereafter contained
                  in these Amended and Restated Articles of Incorporation with
                  respect to any other class or series of capital stock
                  hereafter created or authorized.

                           (d) If, for any taxable year, the Corporation elects
                  to designate as "capital gain dividends" (as defined in
                  Section 857 of the Code), any portion (the "Capital Gains
                  Amount") of the dividends paid or made available for the year
                  to holders of all classes of stock (the "Total Dividends"),
                  then, to the extent permissible under the Code and to the
                  extent it does not cause any dividends to fail to qualify for
                  the dividends paid deduction under Section 561 of the Code,
                  the portion of the Capital Gains Amount that shall be
                  allocable to holders of the Noncumulative Shares shall be the
                  amount that the total dividends paid or made available to the
                  holders of the Noncumulative Shares for the year bears to the
                  Total Dividends.

         Section 3.  Redemption.

                           (a) Subject to the express terms of each series, the
                  Corporation:

                                    (1) May, from time to time at the option of
                           the Board of Directors, redeem all or any part of any
                           redeemable series of Noncumulative Shares at the time
                           outstanding at the applicable redemption price for
                           such series fixed in accordance with the provisions
                           of Section 1 of this Item XII; and

                                    (2) Shall, from time to time, make such
                           redemptions of each series of Noncumulative Shares as
                           may be required to fulfill the requirements of any
                           sinking fund provided for shares of such series at
                           the applicable sinking fund redemption price fixed in
                           accordance with the provisions of Section 1 of this
                           Item XII; and shall, in each case, pay all unpaid
                           dividends for the then current dividend period to the
                           redemption date.

                           (b) (1) Notice of every such redemption shall be
                  mailed, postage prepaid, to the holders of record of the
                  Noncumulative Shares to be redeemed at their respective
                  addresses then appearing on the books of the Corporation, not
                  less than 30 days nor more than 60 days prior to the date
                  fixed for such redemption, or such other time prior thereto as
                  the Board of Directors shall fix for any series pursuant to
                  Section 1 of this Item XII prior to the issuance thereof. At
                  any time after notice as provided above has been deposited in
                  the mail, the Corporation may deposit the aggregate redemption
                  price of Noncumulative Shares to be redeemed, together with
                  accrued and unpaid dividends thereon for the then current
                  dividend period to the redemption date, with any bank or trust
                  company in Cleveland, Ohio, or New York, New York, having
                  capital and surplus of not less than $100,000,000, named in
                  such notice and direct that there be paid to the respective
                  holders of the Noncumulative Shares so to be redeemed amounts
                  equal to the redemption price of the Noncumulative Shares so
                  to be redeemed together with such accrued and unpaid dividends
                  thereon for the then current dividend period, on surrender of
                  the share certificate or certificates held by such holders;
                  and upon the deposit of such notice in the mail and the making
                  of such deposit of money with such bank or trust company, such
                  holders shall cease to be shareholders with respect to such
                  shares; and from and after the time such notice shall have
                  been so deposited and such deposit of


                                       83
<PAGE>   154


                  money shall have been so made, such holders shall have no
                  rights or claim against the Corporation with respect to such
                  shares, except only the right to receive such money from such
                  bank or trust company without interest or to exercise before
                  the redemption date any unexpired privileges of conversion. In
                  the event less than all of the outstanding Noncumulative
                  Shares are to be redeemed, the Corporation shall select by lot
                  the shares so to be redeemed in such manner as shall be
                  prescribed by the Board of Directors.

                               (2) If the holders of Noncumulative Shares which
                           have been called for redemption shall not within six
                           years after such deposit claim the amount deposited
                           for the redemption thereof, any such bank or trust
                           company shall, upon demand, pay over to the
                           Corporation such unclaimed amounts and thereupon such
                           bank or trust company and the Corporation shall be
                           relieved of all responsibility in respect thereof and
                           to such holders.

                           (c) Any Noncumulative Shares which are (1) redeemed
                  by the Corporation pursuant to the provisions of this Section,
                  (2) purchased and delivered in satisfaction of any sinking
                  fund requirements provided for shares of such series, (3)
                  converted in accordance with the express terms thereof, or (4)
                  otherwise acquired by the Corporation, shall resume the status
                  of authorized but unissued Noncumulative Shares without serial
                  designation.

                           (d) Except in connection with the exercise of the
                  Corporation's rights pursuant to Section (d) of Item XIV of
                  this Division A, Section 4(d) of Division B or any similar
                  Section hereafter contained in these Amended and Restated
                  Articles of Incorporation, as amended, with respect to any
                  other class or series of capital stock hereafter created or
                  authorized, the Corporation may not purchase or redeem (for
                  sinking fund purposes or otherwise) of less than all of the
                  Noncumulative Shares then outstanding except in accordance
                  with a stock purchase offer made to all holders of record of
                  Noncumulative Shares, unless all dividends on all
                  Noncumulative Shares then outstanding for the then current
                  dividend period shall have been declared and paid or funds
                  therefor set apart and all accrued sinking fund obligations
                  applicable thereto shall have been complied with.

         Section 4.  Liquidation.

                           (a) (1) In the event of any voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation, the holders of Noncumulative Shares of any series
                  shall be entitled to receive in full out of the assets of the
                  Corporation, including its capital, before any amount shall be
                  paid or distributed among the holders of the Common Shares or
                  any other shares ranking junior to the Noncumulative Shares,
                  the amounts fixed with respect to shares of such series in
                  accordance with Section 1 of this Item XII, plus an amount
                  equal to all dividends accrued and unpaid thereon for the then
                  current dividend period to the date of payment of the amount
                  due pursuant to such liquidation, dissolution or winding up of
                  the affairs of the Corporation. In the event the net assets of
                  the Corporation legally available therefor are insufficient to
                  permit the payment upon all outstanding Cumulative Shares and
                  Noncumulative Shares of the full preferential amount to which
                  they are respectively entitled, then such net assets shall be
                  distributed ratably upon all outstanding Noncumulative Shares
                  in proportion to the full preferential amount to which each
                  such share is entitled.


                                       84
<PAGE>   155



                               (2) After payment to the holders of Noncumulative
                           Shares of the full preferential amounts as aforesaid,
                           the holders of Noncumulative Shares, as such, shall
                           have no right or claim to any of the remaining assets
                           of the Corporation.

                           (b) The merger or consolidation of the Corporation
                  into or with any other Corporation, the merger of any other
                  Corporation into it, or the sale, lease or conveyance of all
                  or substantially all the assets of the Corporation, shall not
                  be deemed to be a dissolution, liquidation or winding up for
                  the purposes of this Section.

         Section 5.  Voting.

                           (a) The holders of Noncumulative Shares shall have no
                  voting rights, except as provided in this Section or required
                  by law.

                           (b)(1) If, and so often as, the Corporation shall not
                  have fully paid, or shall not have declared and set aside a
                  sum sufficient for the payment of, dividends on any series of
                  Noncumulative Shares at the time outstanding, for a number of
                  dividend payment periods, whether consecutive or not, which in
                  the aggregate contain at least 540 days, the holders of such
                  Noncumulative Shares, voting separately as a class, together
                  with all Cumulative Shares upon which like voting rights have
                  been conferred and are exercisable, shall be entitled to
                  elect, as herein provided, two members of the Board of
                  Directors of the Corporation; provided, however, that the
                  holders of such Noncumulative Shares shall not exercise such
                  special class voting rights except at meetings of such
                  shareholders for the election of directors at which the
                  holders of not less than 50% of such Noncumulative Shares are
                  present in person or by proxy; and provided further, that the
                  special class voting rights provided for in this paragraph
                  when the same shall have become vested shall remain so vested
                  until the Corporation shall have fully paid, or shall have set
                  aside a sum sufficient for the payment of, dividends on such
                  Noncumulative Shares then outstanding for a number of
                  consecutive dividend payment periods which in the aggregate
                  contain at least 360 days, whereupon the holders of such
                  Noncumulative Shares shall be divested of their special class
                  voting rights in respect of subsequent elections of directors,
                  subject to the revesting of such special class voting rights
                  in the event above specified in this paragraph.

                               (2) In the event of default entitling holders of
                           Noncumulative Shares to elect two directors as
                           specified in paragraph (1) of this Subsection, a
                           special meeting of such holders for the purpose of
                           electing such directors shall be called by the
                           Secretary of the Corporation upon written request of,
                           or may be called by, the holders of record of at
                           least 10% of the Noncumulative Shares upon which such
                           default in the payment of dividends exists and notice
                           thereof shall be given in the same manner as that
                           required for the annual meeting of shareholders;
                           provided, however, that the Corporation shall not be
                           required to call such special meeting if the annual
                           meeting of shareholders shall be called to be held
                           within 90 days after the date of receipt of the
                           foregoing written request from the holders of
                           Noncumulative Shares. At any meeting at which such
                           holders of Noncumulative Shares shall be entitled to
                           elect directors, holders of 50% of such Noncumulative
                           Shares, present in person or by proxy, shall be
                           sufficient to constitute a quorum, and the vote of
                           the holders of a majority of such shares so present
                           at any such meeting at which there shall be such a
                           quorum shall be sufficient to elect the members of
                           the Board of Directors which such holders of
                           Noncumulative Shares are entitled to elect as herein
                           provided. Notwithstanding any provision of these


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                           Amended and Restated Articles of Incorporation, as
                           amended, or the Code of Regulations of the
                           Corporation or any action taken by the holders of any
                           class of shares fixing the number of directors of the
                           Corporation, the two directors who may be elected by
                           such holders of Noncumulative Shares pursuant to this
                           Subsection shall serve in addition to any other
                           directors then in office or proposed to be elected
                           otherwise than pursuant to this Subsection. Nothing
                           in this Subsection shall prevent any change otherwise
                           permitted in the total number of or classifications
                           of directors of the Corporation nor require the
                           resignation of any director elected otherwise than
                           pursuant to this Subsection. Notwithstanding any
                           classification of the other directors of the
                           Corporation, the two directors elected by such
                           holders of Noncumulative Shares shall be elected
                           annually for terms expiring at the next succeeding
                           annual meeting of shareholders.

                               (3) Upon any divesting of the special class
                           voting rights of the holders of the Noncumulative
                           Shares in respect of elections of directors as
                           provided in this Subsection, the terms of office of
                           all directors then in office elected by such holders
                           shall terminate immediately thereupon. If the office
                           of any director elected by such holders voting as a
                           class becomes vacant by reason of death, resignation,
                           removal from office or otherwise, the remaining
                           director elected by such holders voting as a class
                           may elect a successor who shall hold office for the
                           unexpired term in respect of which such vacancy
                           occurred.

                           (c) If at any time when the holders of Noncumulative
                  Shares are entitled to elect directors pursuant to the
                  foregoing provisions of this Section the holders of any
                  Cumulative Shares, are entitled to elect directors pursuant
                  hereto by reason of any default in the payment of dividends
                  thereon, then the voting rights of the Cumulative Shares and
                  Noncumulative Shares then entitled to vote shall be combined
                  (with class of shares having a number of votes proportional to
                  the aggregate liquidation preference of its outstanding
                  shares). In such case, the holders of Noncumulative Shares and
                  of all such other shares then entitled so to vote, voting as a
                  class, shall elect such directors. If the holders of any such
                  other shares have elected such directors prior to the
                  happening of the default or event permitting the holders of
                  Noncumulative Shares to elect directors, or prior to a written
                  request for the holding of a special meeting being received by
                  the Secretary of the Corporation as required above, then a new
                  election shall be held with all such other shares and the
                  Noncumulative Shares voting together as a single class for
                  such directors, resulting in the termination of the term of
                  such previously elected directors upon the election of such
                  new directors.

                           (d) The affirmative vote of the holders of at least
                  two-thirds of the Noncumulative Shares at the time
                  outstanding, voting separately as a class, given in person or
                  by proxy either in writing or at a meeting called for the
                  purpose, shall be necessary to effect either of the following:

                               (1) Any amendment, alteration or repeal, whether
                           by merger, consolidation or otherwise, of any of the
                           provisions of the Amended and Restated Articles of
                           Incorporation, as amended, or of the Code of
                           Regulations of the Corporation which affects
                           adversely and materially the preferences or voting or
                           other rights of the holders of Noncumulative Shares
                           which are set forth in these Amended and Restated
                           Articles of Incorporation, as amended; provided,
                           however, neither the amendment of these Amended and
                           Restated Articles of Incorporation, as amended, so as
                           to authorize, create or change the authorized or



                                       86
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                           outstanding number of Noncumulative Shares or of any
                           shares ranking on a parity with or junior to the
                           Noncumulative Shares nor the amendment of the
                           provisions of the Code of Regulations so as to change
                           the number or classification of directors of the
                           Corporation shall be deemed to affect adversely and
                           materially preferences or voting or other rights of
                           the holders of Noncumulative Shares; or

                               (2) The authorization, creation or increase in
                           the authorized number of any shares, or any security
                           convertible into shares, in either case ranking prior
                           to such Noncumulative Shares.

                           (e) In the event, and only to the extent, that (1)
                  Noncumulative Shares are issued in more than one series and
                  (2) Ohio law permits the holders of a series of a class of
                  capital stock to vote separately as a class, the affirmative
                  vote of the holders of at least two-thirds of each series of
                  the Noncumulative Shares at the time outstanding, voting
                  separately as a class, given in person or by proxy either in
                  writing or at a meeting called for the purpose of voting on
                  such matters, shall be required for any amendment, alteration
                  or repeal, whether by merger, consolidation or otherwise, of
                  any of the provisions of these Amended and Restated Articles
                  of Incorporation, as amended, or of the Code of Regulations of
                  the Corporation which affects adversely and materially the
                  preferences or voting or other rights of the holders of such
                  series which are set forth in these Amended and Restated
                  Articles of Incorporation, as amended; provided, however,
                  neither the amendment of these Amended and Restated Articles
                  of Incorporation, as amended, so as to authorize, create or
                  change the authorized or outstanding number of Noncumulative
                  Shares or of any shares remaining on a parity with or junior
                  to the Noncumulative Shares nor the amendment of the
                  provisions of the Code of Regulations so as to change the
                  number or classification of directors of the Corporation shall
                  be deemed to affect adversely and materially preferences or
                  voting or other rights of the holder of such series.

         XIII.  Definitions.  For the purposes of this Division:

                           (a) Whenever reference is made to shares "ranking
                  prior to" Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares, Class F Shares, Class G
                  Shares, Class H Shares, Class I Shares, Class J Shares, Class
                  K Shares or Noncumulative Shares, such reference shall mean
                  and include all shares of the Corporation in respect of which
                  the rights of the holders thereof as to the payment of
                  dividends or as to distributions in the event of a voluntary
                  or involuntary liquidation, dissolution or winding up of the
                  affairs of the Corporation are given preference over the
                  rights of the holders of Class A Shares, Class B Shares, Class
                  C Shares, Class D Shares, Class E Shares, Class F Shares,
                  Class G Shares, Class H Shares, Class I Shares, Class J
                  Shares, Class K Shares or Noncumulative Shares, as the case
                  may be;

                           (b) Whenever reference is made to shares "on a parity
                  with" Class A Shares, Class B Shares, Class C Shares, Class D
                  Shares, Class E Shares, Class F Shares, Class G Shares, Class
                  H Shares, Class I Shares, Class J Shares, Class K Shares or
                  Noncumulative Shares, such reference shall mean and include
                  all shares of the Corporation in respect of which the rights
                  of the holders thereof as to the payment of dividends or as to
                  distributions in the event of a voluntary or involuntary
                  liquidation, dissolution or winding up of the affairs of the
                  Corporation rank equally (except as to the amounts fixed
                  therefor) with the rights of the holders of Class A Shares,
                  Class B Shares, Class C Shares, Class D



                                       87
<PAGE>   158


                  Shares, Class E Shares, Class F Shares, Class G Shares, Class
                  H Shares, Class I Shares, Class J Shares, Class K Shares or
                  Noncumulative Shares, as the case may be; and

                           (c) Whenever reference is made to shares "ranking
                  junior to" Class A Shares, Class B Shares, Class C Shares,
                  Class D Shares, Class E Shares, Class F Shares, Class G
                  Shares, Class H Shares, Class I Shares, Class J Shares, Class
                  K Shares or Noncumulative Shares, such reference shall mean
                  and include all shares of the Corporation other than those
                  defined under Subsections (a) and (b) of this Section as
                  shares "ranking prior to" or "on a parity with" Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares, Class
                  E Shares, Class F Shares, Class G Shares, Class H Shares,
                  Class I Shares, Class J Shares, Class K Shares or
                  Noncumulative Shares, as the case may be.

         XIV. Restrictions on Transfer to Preserve Tax Benefit; Shares Subject
to Redemption.

                           (a) Definitions. For the purposes of this Item XIV of
                  this Division A of this Article FOURTH, the following terms
                  shall have the following meanings:

                           "Beneficial Ownership" shall mean ownership of
                  Preferred Shares by a Person who would be treated as an owner
                  of such Preferred Shares either directly or constructively
                  through the application of Section 544 of the Code, as
                  modified by Section 856(h) of the Code. The terms "Beneficial
                  Owner," "Beneficially Owns" and "Beneficially Owned" shall
                  have the correlative meanings.

                           "Code" shall mean the Internal Revenue Code of 1986,
                  as amended from time to time.

                           "Constructive Ownership" shall mean ownership of
                  Preferred Shares by a Person who would be treated as an owner
                  of such Preferred Shares either directly or constructively
                  through the application of Section 318 of the Code, as
                  modified by Section 856(d)(5) of the Code. The terms
                  "Constructive Owner," "Constructively Owns" and
                  "Constructively Owned" shall have the correlative meanings.

                           "Excess Preferred Shares" shall mean any Preferred
                  Shares (i) acquired or proposed to be acquired by any Person
                  pursuant to a Transfer to the extent that, if effective, such
                  Transfer would result in the transferee either Beneficially
                  Owning Preferred Shares or Constructively Owning Preferred
                  Shares in excess of the Ownership Limit, or (ii) which are the
                  subject of a Transfer that, if effective, which would result
                  in the Corporation being "closely held" within the meaning of
                  Section 856(h) of the Code.

                           "Market Price" shall mean, with respect to any series
                  of any class of Preferred Shares, the last reported sales
                  price of such series reported on the New York Stock Exchange
                  on the trading day immediately preceding the relevant date or,
                  if shares of such series are not then traded on the New York
                  Stock Exchange, the last reported sales price of shares of
                  such series on the trading day immediately preceding the
                  relevant date as reported on any exchange or quotation system
                  over which the shares of such series may be traded, or if
                  shares of such series are not then traded over any exchange or
                  quotation system, then the market price of shares of such
                  series on the relevant date as determined in good faith by the
                  Board of Directors of the Corporation.

                           "Ownership Limit" shall mean, with respect to each
                  series of each class of Preferred Shares, 9.8% of the
                  outstanding shares of such series.



                                       88
<PAGE>   159


                           "Person" shall mean an individual, corporation,
                  partnership, estate, trust (including a trust qualified under
                  Section 401(a) or 501(c)(17) of the Code), a portion of a
                  trust permanently set aside for or to be used exclusively for
                  the purposes described in Section 642(c) of the Code, an
                  association, a private foundation within the meaning of
                  Section 509(a) of the Code, a joint stock company, other
                  entity or a group as that term is used for purposes of Section
                  13(d)(3) of the Securities Exchange Act of 1934, as amended;
                  provided, however, that a "person" does not mean an
                  underwriter which participates in a public offering of
                  Preferred Shares, for a period of 35 days following the
                  purchase by such underwriter of such Preferred Shares.

                           "Preferred Shares" shall mean, collectively, Class A
                  Shares, Class B Shares, Class C Shares, Class D Shares, Class
                  E Shares, Class F Shares, Class G Shares, Class H Shares,
                  Class I Shares, Class J Shares, Class K Shares and
                  Noncumulative Shares.

                           "REIT" shall mean a Real Estate Investment Trust
                  under Section 856 of the Code.

                           "Transfer" shall mean any sale, transfer, gift,
                  assignment, devise or other disposition of Preferred Shares
                  (including, without limitation, (i) the granting of any option
                  or entering into any agreement for the sale, transfer or other
                  disposition of Preferred Shares or (ii) the sale, transfer,
                  assignment or other disposition of any securities or rights
                  convertible into or exchangeable for Preferred Shares),
                  whether voluntary or involuntary, whether of record or
                  beneficially and whether by operation of law or otherwise.

                           (b) Restrictions on Transfers.

                                    (i) Except as provided in Section (i) of
                           this Item XIV of this Division A of this Article
                           FOURTH, no Person shall Beneficially Own or
                           Constructively Own shares of any series of any class
                           of Preferred Shares in excess of the Ownership Limit
                           applicable to such series.

                                    (ii) Except as provided in Section (i) of
                           this Item XIV of this Division A of this Article
                           FOURTH, any Transfer that, if effective, would result
                           in any Person Beneficially Owning shares of any
                           series of any class of Preferred Shares in excess of
                           the Ownership Limit applicable to such series shall
                           be void ab initio as to the Transfer of such
                           Preferred Shares which would be otherwise
                           Beneficially Owned by such Person in excess of such
                           Ownership Limit, and the intended transferee shall
                           acquire no rights in such Preferred Shares.

                                    (iii) Except as provided in Section (i) of
                           this Item XIV of this Division A of this Article
                           FOURTH, any Transfer that, if effective, would result
                           in any Person Constructively Owning shares of any
                           series of any class of Preferred Shares in excess of
                           the Ownership Limit applicable to such series shall
                           be void ab initio as to the Transfer of such
                           Preferred Shares which would be otherwise
                           Constructively Owned by such Person in excess of such
                           amount, and the intended transferee shall acquire no
                           rights in such Preferred Shares.

                                    (iv) Notwithstanding any other provisions
                           contained in this Item XIV, any Transfer (whether or
                           not such Transfer is the result of a transaction
                           entered into through the facilities of the New York
                           Stock Exchange) or other event that,


                                       89
<PAGE>   160



                           if effective, would result in the Corporation being
                           "closely held" within the meaning of Section 856(h)
                           of the Code, or would otherwise result in the
                           Corporation failing to qualify as a REIT (including,
                           but not limited to, a Transfer or other event that
                           would result in the Corporation owning (directly or
                           Constructively) an interest in a tenant that is
                           described in Section 856(d)(2)(B) of the Code if the
                           income derived by the Corporation from such tenant
                           would cause the Corporation to fail to satisfy any of
                           the gross income requirement of Section 856(c) of the
                           Code) shall be void ab initio as to the Transfer of
                           the Preferred Shares or other event which would cause
                           the Corporation to be "closely held" within the
                           meaning of Section 856(h) of the Code or would
                           otherwise result in the Corporation failing to
                           qualify as a REIT; and the intended transferee or
                           owner or Constructive or Beneficial Owner shall
                           acquire or retain no rights in such Preferred Shares.

                                    (v) For purposes of construing the foregoing
                           provisions, any attempt to transfer Preferred Shares
                           in violation of the Ownership Limit applicable to the
                           series of the class of such Preferred Shares (as such
                           Ownership Limit may be modified by the Board of
                           Directors pursuant to Section (h) of Item XIV) shall
                           be construed as causing such Preferred Shares to be
                           transferred by operation of law to the Corporation as
                           trustee of a trust for the exclusive benefit of the
                           person or persons to whom such Preferred Shares can
                           ultimately be transferred without violating the
                           Ownership Limit and any Excess Preferred Shares while
                           held in such trust shall not have any voting rights,
                           shall not be considered for purposes of any
                           shareholder vote or for determining a quorum for such
                           a vote, and shall not be entitled to any dividends or
                           other distributions.

                           (c) Remedies for Breach. If the Board of Directors or
                  its designees shall at any time determine in good faith that a
                  Transfer has taken place in violation of Section (b) of Item
                  XIV of this Division A of this Article FOURTH or that a Person
                  intends to acquire or has attempted to acquire beneficial
                  ownership (determined without reference to any rules of
                  attribution), Beneficial Ownership or Constructive Ownership
                  of any Preferred Shares of the Corporation in violation of
                  Section (b) of Item XIV of this Division A of this Article
                  FOURTH, or that any such Transfer, intended or attempted
                  acquisition or acquisition would jeopardize the status of the
                  Corporation as a REIT under the Code, the Board of Directors
                  or its designees shall take such actions as it deems advisable
                  to refuse to give effect or to prevent such Transfer,
                  including, but not limited to, refusing to give effect to such
                  Transfer on the books of the Corporation or instituting
                  proceedings to enjoin such Transfer and, in addition,
                  exercising its rights under Section (d) of Item XIV of this
                  Division A of Article FOURTH.

                           (d) Purchase Right in Excess Preferred Shares.
                  Beginning on the date of the occurrence of a Transfer which,
                  if consummated, in the good faith judgment of the Board of
                  Directors of the Corporation, could result in Excess Preferred
                  Shares the Excess Preferred Shares, subject to such transfer
                  shall be deemed to have been offered for sale to the
                  Corporation, or its designee, at a price per share equal to
                  the lesser of (i) the price per share in the transaction that
                  created such Excess Preferred Shares (or, in the case of a
                  devise or gift, the Market Price at the time of such devise or
                  gift) and (ii) the Market Price on the date the Corporation,
                  or its designee, accepts such offer. The Corporation shall
                  have the right to accept such offer for a period of 90 days
                  after the later of (i) the date of such Transfer and (ii) if
                  the Corporation does not receive a notice of such Transfer
                  pursuant to Section (e) of Item XIV of this Division A of this
                  Article FOURTH, the date



                                       90
<PAGE>   161


                  the Board of Directors determines in good faith that such
                  Transfer has occurred. Prompt payment of the purchase price
                  shall be made in such reasonable manner as may be determined
                  by the Corporation. From and after the date fixed for purchase
                  by the Corporation, and so long as payment of the purchase
                  price for the Excess Preferred Shares to be so purchased shall
                  have been made or duly provided for, the holder of any Excess
                  Preferred Shares so called for purchase shall cease to be
                  entitled to dividends, distributions, voting rights and other
                  benefits with respect to such Excess Preferred Shares,
                  excepting only the right to payment of the purchase price
                  fixed as aforesaid. Any dividend or distribution paid to a
                  proposed transferee of Excess Preferred Shares prior to the
                  discovery by the Corporation that the Excess Preferred Shares
                  have been transferred in violation of Section (b) of Item XIV
                  of this Division A of this Article FOURTH shall be repaid to
                  the Corporation upon demand. If the foregoing provisions are
                  determined to be void or invalid by virtue of any legal
                  decision, statute, rule or regulation, then the intended
                  transferee of such Excess Preferred Shares shall be deemed, at
                  the option of the Corporation, to have acted as agent on
                  behalf of the Corporation in acquiring such Excess Preferred
                  Shares and to hold such Excess Preferred Shares on behalf of
                  the Corporation.

                           (e) Notice of Restricted Transfer. Any Person who
                  acquires or attempts to acquire Preferred Shares or other
                  securities in violation of subparagraph (b) of this Item XIV,
                  or any Person who owns or will own Excess Preferred Shares as
                  a result of an event under subparagraph (b) of this Item XIV,
                  shall immediately give written notice to the Corporation of
                  such event and shall provide to the Corporation such other
                  information as the Corporation may request in order to
                  determine the effect, if any, of such Transfer or attempted
                  Transfer or other event on the Corporation's status as a REIT.

                           (f) Owners Required to Provide Information. From and
                  after the date of the Initial Public Offering:

                                    (i) every Beneficial Owner of more than 5.0%
                           (or such other percentage, between 0.5% and 5.0%, as
                           provided in the regulations promulgated pursuant to
                           the Code) of the outstanding Preferred Shares of the
                           Corporation shall, within 30 days after January 1 of
                           each year, give written notice to the Corporation
                           stating the name and address of such Beneficial
                           Owner, the number of shares Beneficially Owned, and
                           description of how such shares are held. Each such
                           Beneficial Owner shall provide to the Corporation
                           such additional information as the Corporation may
                           request in order to determine the effect, if any, of
                           such Beneficial Ownership on the Corporation's status
                           as a REIT.

                                    (ii) each Person who is a Beneficial Owner
                           or Constructive Owner of Preferred Shares and each
                           Person (including the shareholder of record) who is
                           holding Preferred Shares for a Beneficial Owner or
                           Constructive Owner shall provide to the Corporation
                           such information that the Corporation may request, in
                           good faith, in order to determine the Corporation's
                           status as a REIT.

                           (g) Remedies Not Limited. Nothing contained in this
                  Division A of this Article FOURTH shall limit the authority of
                  the Board of Directors to take such other action as it deems
                  necessary or advisable to protect the Corporation and the
                  interests of its shareholders by preservation of the
                  Corporation's status as a REIT.

                           (h) Ambiguity. In the case of an ambiguity in the
                  application of any of the provisions of Item XIV of this
                  Division A of this Article FOURTH, including any



                                       91
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                  definition contained in Section (a) of Item XIV, the Board of
                  Directors shall have the power to determine the application of
                  the provisions of this Item XIV with respect to any situation
                  based on the facts known to it.

                           (i)  Exceptions.

                                    (i) Subject to Section (b)(iv) of this Item
                           XIV of this Division A, the Board of Directors may
                           exempt a Person from the Ownership Limit applicable
                           to a series of a class of Preferred Shares if such
                           Person is not an individual (other than pension plans
                           described in Section 856(h)(3)) for purposes of
                           Section 542(a)(2) of the Code if the Board of
                           Directors obtains such representations and
                           undertakings from such Person as are reasonably
                           necessary to ascertain that no individual's
                           Beneficial Ownership of such Preferred Shares will
                           violate the Ownership Limit, and agrees that any
                           violation or attempted violation will result in such
                           Preferred Shares in excess of the Ownership Limit
                           being subject to repurchase by the Corporation as set
                           forth in Section (d) of Item XIV of this Division A
                           of this Article FOURTH.

                                    (ii) The Board of Directors may exempt a
                           Person from the limitation on such Person
                           Constructively Owning Preferred Shares in excess of
                           the Ownership Limit applicable to a series of a class
                           of such Preferred Shares if such Person does not own
                           and represents that it will not own, directly or
                           constructively (by virtue of the application of
                           Section 318 of the Code, as modified by Section
                           856(d)(5) of the Code), more than a 9.8% interest (as
                           set forth in Section 856(d)(2)(B)) in a tenant of any
                           real property owned or leased by the Corporation, if
                           the Board of Directors obtains such representations
                           and undertakings from such Person as are reasonably
                           necessary to ascertain this fact and agrees that any
                           violation or attempted violation will result in such
                           Preferred Shares in excess of the Ownership Limit
                           being deemed to be Excess Preferred Shares and
                           subject to repurchase by the Corporation as set forth
                           in Section (d) of Item XIV of this Division A of this
                           Article FOURTH.

         XV. Legend. Each certificate for Preferred Shares shall bear the
following legend:

         "The Preferred Shares represented by this certificate are subject to
restrictions on transfer for the purpose of the corporation's maintenance of its
status as a Real Estate Investment Trust under the Internal Revenue Code of
1986, as amended. Subject to certain provisions of the Corporation's Articles of
Incorporation, no Person may Beneficially Own or Constructively Own shares of
any series of any class of Preferred Shares in excess of 9.8% of the outstanding
Preferred Shares of such series. Any Person who attempts to Beneficially Own or
Constructively Own shares of any series of any class of Preferred Shares in
excess of the above limitations must immediately notify the Corporation. All
capitalized terms in this legend have the meanings defined in the Corporation's
Articles of Incorporation, a copy of which, including the restrictions on
transfer, will be sent without charge to each shareholder who so requests. If
the restrictions on transfer are violated, certain of the Preferred Shares
represented hereby may be subject to repurchase by the Corporation on the terms
and conditions set forth in the Corporation's Articles of Incorporation.



                                       92
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                                   DIVISION B

         Subject to the terms of the Cumulative Shares and the Noncumulative
Preferred Shares, the Common Shares shall have the following express terms:

         Section 1. Dividend Rights. The holders of Common Shares shall be
entitled to receive, when, as and if declared by the Board of Directors of the
Corporation, out of the assets of the Corporation which are by law available
therefor, dividends or distributions payable in cash, in property or in
securities of the Corporation.

         Section 2. Rights Upon Liquidation. In the event of any voluntary or
involuntary liquidation, dissolution or winding up of, or any distribution of
the assets of, the Corporation, each holder of Common Shares shall be entitled
to receive, ratably with each other holder of Common Shares, that portion of the
assets of the Corporation available for distribution to its shareholders as the
number of Common Shares held by such holder bears to the total number of Common
Shares then outstanding.

         Section 3. Voting Rights. The holders of Common Shares shall be
entitled to vote on all matters (for which holders of Common Shares shall be
entitled to vote thereon) at all meetings of the shareholders of the
Corporation, and shall be entitled to one vote for each Common Share entitled to
vote at such meeting.

         Section 4. Restrictions on Transfer to Preserve Tax Benefit; Common
Shares Subject to Redemption.

                           (a) Definitions. For the purposes of this Section 4
                  of this Division B of this Article FOURTH, the following terms
                  shall have the following meanings:

                           "Beneficial Ownership" shall mean ownership of Common
                  Shares by a Person who would be treated as an owner of such
                  Common Shares either directly or constructively through the
                  application of Section 544 of the Code, as modified by Section
                  856(h)(1)(B) of the Code. The terms "Beneficial Owner,"
                  "Beneficially Owns" and "Beneficially Owned" shall have the
                  correlative meanings.

                           "Code" shall mean the Internal Revenue Code of 1986,
                  as amended from time to time.

                           "Constructive Ownership" shall mean ownership of
                  Common Shares by a Person who would be treated as an owner of
                  such Common Shares either directly or Constructively through
                  the application of Section 318 of the Code, as modified by
                  Section 856(d)(5) of the Code. The terms "Constructive Owner,"
                  "Constructively Owns" and "Constructively Owned" shall have
                  the correlative meanings.

                           "Excess Shares" shall mean any Common Shares (i)
                  acquired or proposed to be acquired by any Person (other than
                  an Existing Holder) pursuant to a Transfer to the extent that,
                  if effective, such Transfer would result in the transferee
                  either (A) Beneficially Owning Common Shares in excess of the
                  Ownership Limit or (B) Constructively Owning Common Shares in
                  excess of the Related Party Limit, (ii) acquired or proposed
                  to be acquired by an Existing Holder pursuant to a Transfer to
                  the extent that, if effective, such Transfer would result in
                  such Existing Holder Beneficially Owning Common Shares in
                  excess of the Existing Holder Limit for such Existing Holder,
                  or (iii) which are the subject of a Transfer that, if
                  effective, which would result in (A) the



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                  Common Shares being owned by fewer than 100 Persons
                  (determined without reference to any rules of attribution), or
                  (B) the Corporation being "closely held" within the meaning of
                  Section 856(h) of the Code.

                           "Existing Holder" shall mean (i) Bert L. Wolstein,
                  (ii) Scott A. Wolstein, (iii) James A. Schoff, and (iv) any
                  Person to whom an Existing Holder Transfers Beneficial
                  Ownership of Common Shares causing such transferee to
                  Beneficially Own Common Shares in excess of the Ownership
                  Limit.

                           "Existing Holder Limit" (i) for any Existing Holder
                  who is an Existing Holder by virtue of clause (i), (ii) or
                  (iii) of the definition thereof, shall mean, initially, the
                  percentage of the outstanding Common Shares Beneficially Owned
                  by such Existing Holder upon the consummation of the Initial
                  Public Offering, and after any adjustment pursuant to Section
                  (4)(i) of this Division B of this Article FOURTH, shall mean
                  such percentage of the outstanding Common Shares as so
                  adjusted; and (ii) for any Existing Holder who becomes an
                  Existing Holder by virtue of clause (iv) of the definition
                  thereof, shall mean, initially, the percentage of the
                  outstanding Common Shares Beneficially Owned by such Existing
                  Holder at the time that such Existing Holder becomes an
                  Existing Holder, and after any adjustment pursuant to Section
                  4(i) of this Division B of this Article FOURTH, shall mean
                  such percentage of the outstanding Common Shares as so
                  adjusted. From and after the date of the Initial Public
                  Offering, the secretary of the Corporation shall maintain and,
                  upon request, make available to each Existing Holder, a
                  schedule which sets forth the then current Existing Holder
                  Limits for each Existing Holder.

                           "Initial Public Offering" means the sale of Common
                  Shares pursuant to the Corporation's first effective
                  registration statement for such Common Shares filed under the
                  Securities Act of 1933, as amended.

                           "Market Price" shall mean the last reported sales
                  price of Common Shares reported on the New York Stock Exchange
                  on the trading day immediately preceding the relevant date or,
                  if the Common Shares are not then traded on the New York Stock
                  Exchange, the last reported sales price of the Common Shares
                  on the trading day immediately preceding the relevant date as
                  reported on any exchange or quotation system over which the
                  Common Shares may be traded, or if the Common Shares are not
                  then traded over any exchange or quotation system, then the
                  market price of the Common Shares on the relevant date as
                  determined in good faith by the Board of Directors of the
                  Corporation.

                           "Ownership Limit" shall mean 5.0% of the outstanding
                  Common Shares of the Corporation.

                           "Person" shall mean an individual, corporation,
                  partnership, estate, trust (including a trust qualified under
                  Section 401(a) or 501(c)(17) of the Code), a portion of a
                  trust permanently set aside for or to be used exclusively for
                  the purposes described in Section 642(c) of the Code, an
                  association, a private foundation within the meaning of
                  Section 509(a) of the Code, a joint stock company, other
                  entity or a group as that term is used for purposes of Section
                  13(d)(3) of the Securities Exchange Act of 1934, as amended;
                  provided, however, that a "Person" does not mean an
                  underwriter which participates in a public offering of the
                  Common Shares, for a period of 35 days following the purchase
                  by such underwriter of the Common Shares.



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                           "REIT" shall mean a Real Estate Investment Trust
                  under Section 856 of the Code.

                           "Related Party Limit" shall mean 9.8% of the
                  outstanding Common Shares of the Corporation.

                           "Transfer" shall mean any sale, transfer, gift,
                  assignment, devise or other disposition of Common Shares
                  (including, without limitation, (i) the granting of any option
                  or entering into any agreement for the sale, transfer or other
                  disposition of Common Shares or (ii) the sale, transfer,
                  assignment or other disposition of any securities or rights
                  convertible into or exchangeable for Common Shares), whether
                  voluntary or involuntary, whether of record or beneficially
                  and whether by operation of law or otherwise.

                  (b) Restrictions on Transfers.

                                    (i) Except as provided in Section 4(i) of
                           this Division B of this Article FOURTH, from and
                           after the date of the Initial Public Offering, no
                           Person (other than an Existing Holder) shall
                           Beneficially Own Common Shares in excess of the
                           Ownership Limit and no Existing Holder shall
                           Beneficially Own Common Shares in excess of the
                           Existing Holder Limit for such Existing Holder.

                                    (ii) Except as provided in Section 4(i) of
                           this Division B of this Article FOURTH, from and
                           after the date of the Initial Public Offering, any
                           Transfer that, if effective, would result in any
                           Person (other than an Existing Holder) Beneficially
                           Owning Common Shares in excess of the Ownership Limit
                           shall be void ab initio as to the Transfer of such
                           Common Shares which would be otherwise Beneficially
                           Owned by such Person in excess of the Ownership
                           Limit, and the intended transferee shall acquire no
                           rights in such Common Shares.

                                    (iii) Except as provided in Section 4(i) of
                           this Division B of this Article FOURTH, from and
                           after the date of the Initial Public Offering, any
                           Transfer that, if effective, would result in any
                           Existing Holder Beneficially Owning Common Shares in
                           excess of the applicable Existing Holder Limit shall
                           be void ab initio as to the Transfer of such Common
                           Shares which would be otherwise Beneficially Owned by
                           such Existing Holder in excess of the applicable
                           Existing Holder Limit, and such Existing Holder shall
                           acquire no rights in such Common Shares.

                                    (iv) Except as provided in Section 4(i) of
                           this Division B of this Article FOURTH, from and
                           after the date of the Initial Public Offering, any
                           Transfer that, if effective, would result in any
                           Person Constructively Owning Common Shares in excess
                           of the Related Party Limit shall be void ab initio as
                           to the Transfer of such Common Shares which would be
                           otherwise Constructively Owned by such Person in
                           excess of such amount, and the intended transferee
                           shall acquire no rights in such Common Shares.

                                    (v) Except as provided in Section 4(i) of
                           this Division B of this Article FOURTH, from and
                           after the date of the Initial Public Offering, any
                           Transfer that, if effective, would result in the
                           Common Shares being beneficially owned by less than
                           100 Persons (determined without reference to any
                           rules of



                                       95
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                           attribution) shall be void ab initio as to the
                           Transfer of such Common Shares which would be
                           otherwise beneficially owned by the transferee, and
                           the intended transferee shall acquire no rights in
                           such Common Shares.

                                    (vi) From and after the date of the Initial
                           Public Offering, any Transfer that, if effective,
                           would result in the Corporation being "closely held"
                           within the meaning of Section 856(h) of the Code
                           shall be void ab initio as to the Transfer of the
                           Common Shares which would cause the Corporation to be
                           "closely held" within the meaning of Section 856(h)
                           of the Code, and the intended transferee shall
                           acquire no rights in such Common Shares.

                           (c) Remedies for Breach. If the Board of Directors or
                  its designees shall at any time determine in good faith that a
                  Transfer has taken place in violation of Section 4(b) of this
                  Division B of this Article FOURTH or that a Person intends to
                  acquire or has attempted to acquire beneficial ownership
                  (determined without reference to any rules of attribution),
                  Beneficial Ownership or Constructive Ownership of any Common
                  Shares of the Corporation in violation of Section 4(b) of this
                  Division B of this Article FOURTH, or that any such Transfer,
                  intended or attempted acquisition or acquisition would
                  jeopardize the status of the Corporation as a REIT under the
                  Code, the Board of Directors or its designees shall take such
                  actions as it deems advisable to refuse to give effect or to
                  prevent such Transfer, including, but not limited to, refusing
                  to give effect to such Transfer on the books of the
                  Corporation or instituting proceedings to enjoin such Transfer
                  and, in addition, exercising its rights under Section 4(d) of
                  this Division B of this Article FOURTH.

                           (d) Purchase Right in Excess Shares. Beginning on the
                  date of the occurrence of a Transfer which, if consummated, in
                  the good faith judgment of the Board of Directors of the
                  Corporation, could result in Excess Shares, such Excess Shares
                  shall be deemed to have been offered for sale to the
                  Corporation, or its designee, at a price per share equal to
                  the lesser of (i) the price per share in the transaction that
                  created such Excess Shares (or, in the case of a devise or
                  gift, the Market Price at the time of such devise or gift) and
                  (ii) the Market Price on the date the Corporation, or its
                  designee, accepts such offer. The Corporation shall have the
                  right to accept such offer for a period of ninety days after
                  the later of (i) the date of such Transfer and (ii) if the
                  Corporation does not receive a notice of such Transfer
                  pursuant to Section 4(e) of this Division B of this Article
                  FOURTH, the date the Board of Directors determines in good
                  faith that such Transfer has occurred. Prompt payment of the
                  purchase price shall be made in such reasonable manner as may
                  be determined by the Corporation. From and after the date
                  fixed for purchase by the Corporation, and so long as payment
                  of the purchase price for the Excess Shares to be so purchased
                  shall have been made or duly provided for, the holder of any
                  Excess Shares so called for purchase shall cease to be
                  entitled to dividends, distributions, voting rights and other
                  benefits with respect to such Excess Shares, excepting only
                  the right to payment of the purchase price fixed as aforesaid.
                  Any dividend or distribution paid to a proposed transferee of
                  Excess Shares prior to the discovery by the Corporation that
                  the Excess Shares have been transferred in violation of
                  Section 4(b) of this Division B of this Article FOURTH shall
                  be repaid to the Corporation upon demand. If the foregoing
                  provisions are determined to be void or invalid by virtue of
                  any legal decision, statute, rule or regulation, then the
                  intended transferee of such Excess Shares shall be deemed, at
                  the option of the Corporation, to have acted as agent on
                  behalf of the Corporation in acquiring such Excess Shares and
                  to hold such Excess Shares on behalf of the Corporation.



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                           (e) Notice of Restricted Transfer. Any Person who
                  acquires or intends to acquire shares in violation of Section
                  4(b) of this Division B of this Article FOURTH or any Person
                  who is a transferee of Excess Shares shall immediately give
                  written notice to the Corporation of such event and shall
                  provide to the Corporation such other information as the
                  Corporation may request in order to determine the effect, if
                  any, of such Transfer or intended Transfer on the
                  Corporation's status as a REIT.

                           (f) Owners Required to Provide Information. From and
                  after the date of the Initial Public Offering:

                                    (i) every Beneficial Owner of more than 5.0%
                           (or such other percentage, between 0.5% and 5.0%, as
                           provided in the regulations promulgated pursuant to
                           the Code) of the outstanding Common Shares of the
                           Corporation shall, within 30 days after January 1 of
                           each year, give written notice to the Corporation
                           stating the name and address of such Beneficial
                           Owner, the number of shares Beneficially Owned, and
                           description of how such shares are held. Each such
                           Beneficial Owner shall provide to the Corporation
                           such additional information as the Corporation may
                           request in order to determine the effect, if any, of
                           such Beneficial Ownership on the Corporation's status
                           as a REIT.

                                    (ii) each Person who is a Beneficial Owner
                           or Constructive Owner of Common Shares and each
                           Person (including the shareholder of record) who is
                           holding Common Shares for a Beneficial Owner or
                           Constructive Owner shall provide to the Corporation
                           such information that the Corporation may request, in
                           good faith, in order to determine the Corporation's
                           status as a REIT.

                           (g) Remedies Not Limited. Nothing contained in this
                  Division B of this Article FOURTH shall limit the authority of
                  the Board of Directors to take such other action as it deems
                  necessary or advisable to protect the Corporation and the
                  interests of its shareholders by preservation of the
                  Corporation's status as a REIT.

                           (h) Ambiguity. In the case of an ambiguity in the
                  application of any of the provisions of Section 4 of this
                  Division B of this Article FOURTH, including any definition
                  contained in Section 4(a), the Board of Directors shall have
                  the power to determine the application of the provisions of
                  this Section 4 with respect to any situation based on the
                  facts known to it.

                           (i) Modification of Existing Holder Limits. Subject
                  to the provisions of Section 4(k) of this Division B, the
                  Existing Holder Limits may be modified as follows:

                                    (i) Subject to the limitations provided in
                           Section 4(k), any Existing Holder may Transfer Common
                           Shares to a Person who is already an Existing Holder
                           up to the number of Common Shares Beneficially Owned
                           by such transferor Existing Holder in excess of the
                           Ownership Limit. Any such Transfer will decrease the
                           Existing Holder Limit for such transferor Existing
                           Holder and increase the Existing Holder Limit for
                           such transferee Existing Holder by the percentage of
                           the outstanding Common Shares so Transferred. The
                           transferor Existing Holder shall give the Board of
                           Directors of the Corporation prior written notice of
                           any such Transfer.



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                                    (ii) Any grant of a stock option pursuant to
                           a stock option plan approved by the shareholders of
                           the Corporation shall increase the Existing Holder
                           Limit for the affected Existing Holder to the maximum
                           extent possible under Section 4(k) to permit the
                           Beneficial Ownership of the Common Shares issuable
                           upon the exercise of such stock option.

                                    (iii) The Board of Directors may reduce the
                           Existing Holder Limit for any Existing Holder, with
                           the written consent of such Existing Holder, after
                           any Transfer permitted in this Section 4 by such
                           Existing Holder to a Person other than an Existing
                           Holder or after the lapse (without exercise) of a
                           stock option described in Section 4(i)(ii).

                                    (iv) Any Common Shares issued to an Existing
                           Holder pursuant to a dividend reinvestment plan
                           adopted by the Corporation shall increase the
                           Existing Holder Limit for the Existing Holder to the
                           maximum extent possible under Section 4(k) to permit
                           the Beneficial Ownership of such Common Shares.

                           (j) Modification of Ownership Limit. Subject to the
                  limitations provided in Section 4(k) of this Division B, the
                  Board of Directors may from time to time increase the
                  Ownership Limit.

                           (k) Limitations on Modifications. Notwithstanding any
                  other provision of this Division B of this Article FOURTH:

                                    (i) Neither the Ownership Limit nor any
                           Existing Holder Limit may be increased (nor may any
                           additional Existing Holder Limit be created) if,
                           after giving effect to such increase (or creation),
                           five Beneficial Owners of Common Shares (including
                           all of the then Existing Holders) could Beneficially
                           Own, in the aggregate, more than 49.6% of the
                           outstanding Common Shares.

                                    (ii) Prior to the modification of any
                           Existing Holder Limit or Ownership Limit pursuant to
                           Section 4(i) or Section 4(j) of this Division B of
                           this Article FOURTH, the Board of Directors of the
                           Corporation may require such opinions of counsel,
                           affidavits, undertakings or agreements as it may deem
                           necessary or advisable in order to determine or
                           ensure the Corporation's status as a REIT.

                                    (iii) No Existing Holder Limit shall be
                           reduced to a percentage which is less than the
                           Ownership Limit.

                                    (iv) The Ownership Limit may not be
                           increased to a percentage which is greater than 9.8%.

                                    (v) The Related Party Limit may not be
                           increased to a percentage which is greater than 9.8%.

                           (l)  Exceptions.

                                    (i) The Board of Directors, with a ruling
                           from the Internal Revenue Service or an opinion of
                           counsel, may exempt a Person from the Ownership
                           Limits or the Existing Holder Limits, as the case may
                           be, if such Person is not an individual for purposes
                           of Section 542(a)(2) of the Code and the Board of



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                           Directors obtains such representations and
                           undertakings from such Person as are reasonably
                           necessary to ascertain that no individual's
                           Beneficial Ownership of such Common Shares will
                           violate the Ownership Limit or the applicable
                           Existing Holder Limit, as the case may be, and agrees
                           that any violation or attempted violation will result
                           in such Common Shares in excess of 5.0% of the
                           outstanding Common Shares being deemed to be Excess
                           Shares and subject to repurchase by the Corporation
                           as set forth in Section 4(d) of this Division B of
                           this Article FOURTH.

                                    (ii) The Board of Directors, with a ruling
                           from the Internal Revenue Service or an opinion of
                           counsel, may exempt a Person from the limitation on
                           such Person Constructively Owning Common Shares in
                           excess of the Related Party Limit if such Person does
                           not own and represents that it will not own, directly
                           or constructively (by virtue of the application of
                           Section 318 of the Code, as modified by Section
                           856(d)(5) of the Code), more than a 9.9% interest (as
                           set forth in Section 856(d)(2)(B) in a tenant of any
                           real property owned or leased by the Corporation, and
                           the Corporation obtains such representations and
                           undertakings from such Person as are reasonably
                           necessary to ascertain this fact and agrees that any
                           violation or attempted violation will result in such
                           Common Shares in excess of 9.8% being deemed to be
                           Excess Shares and subject to repurchase by the
                           Corporation as set forth in Section 4(d) of this
                           Division B of this Article FOURTH.

         Section 5. Legend. Each certificate for Common Shares shall bear the
following legend:

         "The Common Shares represented by this certificate are subject to
restrictions on transfer for the purpose of the Corporation's maintenance of its
status as a Real Estate Investment Trust under the Internal Revenue Code of
1986, as amended. Subject to certain provisions of the Corporation's Articles of
Incorporation, no Person may Beneficially Own Common Shares in excess of 5.0% of
the outstanding Common Shares of the Corporation (unless such Person is an
Existing Holder) and no Person (other than an Existing Holder who Constructively
Owns in excess of 9.8% of the Common Shares immediately following the
consummation of the Initial Public Offering) may Constructively Own Common
Shares in excess of 9.8% of the outstanding Common Shares of the Corporation.
Any Person who attempts to Beneficially Own or Constructively Own Common Shares
in excess of the above limitations must immediately notify the Corporation. All
capitalized items in this legend have the meanings defined in the Corporation's
Articles of Incorporation, a copy of which, including the restrictions on
transfer, will be sent without charge to each shareholder who so requests. If
the restrictions on transfer are violated, certain of the Common Shares
represented may be subject to repurchase by the Corporation on the terms and
conditions set forth in the Corporation's Articles of Incorporation."

         Section 6. Securities Exchange Transactions. Notwithstanding any
provision contained herein to the contrary, nothing in these Amended and
Restated Articles of Incorporation shall preclude the settlement of any
transaction entered into through the facilities of the New York Stock Exchange.


                                       99
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                            CERTIFICATE OF AMENDMENT
                                     TO THE
                 AMENDED AND RESTATED ARTICLES OF INCORPORATION
                                       OF
                    DEVELOPERS DIVERSIFIED REALTY CORPORATION


                  Scott A. Wolstein, Chairman of the Board of Directors and
Chief Executive Officer, and Joan U. Allgood, Secretary, of Developers
Diversified Realty Corporation, an Ohio corporation (the "Company"), do hereby
certify that at a meeting of the Board of Directors of the Company held on May
26, 1999, the following resolution to amend the Amended and Restated Articles of
Incorporation, as amended, of the Company was adopted pursuant to the authority
granted by Section 1701.70(B)(1) of the Ohio Revised Code:

                  RESOLVED, that the Amended and Restated Articles of
Incorporation, as amended, of the Company be, and they hereby are, amended by
adding at the end of Division A-V of Article FOURTH a new Section 6 that reads
as follows:

                  SECTION 6. CLASS E SERIES I CUMULATIVE PREFERRED SHARES.

                  (a) DESIGNATION AND AMOUNT. Of the 750,000 authorized Class E
Cumulative Preferred Shares, without par value, 750,000 are designated as a
series designated as "Class E Series I Cumulative Preferred Shares" (the "Series
I Preferred Shares"). The Series I Preferred Shares have the express terms set
forth in this Division as being applicable to all Preferred Shares as a class
and, in addition, the following express terms applicable to all Series I
Preferred Shares as a series of Preferred Shares. The number of Series I
Preferred Shares may be increased or decreased by resolution of the Board of
Directors and by the filing of a certificate of amendment pursuant to the
provisions of the General Corporation Law of the State of Ohio stating that such
increase or reduction has been so authorized; however, no decrease shall reduce
the number of Series I Preferred Shares to a number less than that of the Series
I Preferred Shares then outstanding plus the number of Series I Preferred Shares
issuable upon exercise of outstanding rights, options or warrants or upon
conversion of outstanding securities issued by the Company.

                  (b) DIVIDENDS AND DISTRIBUTIONS.

                  (1)(i) Subject to the rights of the holders of any series of
         preferred shares (or any similar shares) ranking prior to the Series I
         Preferred Shares with respect to dividends, the holders of Series I
         Preferred Shares, in preference to the holders of Common Shares and of
         any other junior shares, will be entitled to receive, when, as and if
         declared by the Board of Directors out of funds legally available for
         the purpose, quarterly dividends payable in cash on the fifteenth day
         of March, June, September and December in each year (each such date
         being referred to herein as a "Quarterly Dividend Payment Date"),
         commencing on the first Quarterly Dividend Payment Date after the first
         issuance of a Series I Preferred Share or fraction thereof, in an
         amount per share (rounded to the nearest cent) equal to the greater of
         (a) $10.00 or (b) subject to the provisions for


<PAGE>   171


         adjustment hereinafter set forth, 10,000 times the aggregate per share
         amount of all cash dividends, and 10,000 times the aggregate per share
         amount (payable in kind) of all noncash dividends or other
         distributions other than a dividend payable in Common Shares or a
         subdivision of the outstanding Common Shares (by reclassification or
         otherwise), declared on the Common Shares after the immediately
         preceding Quarterly Dividend Payment Date, or, with respect to the
         first Quarterly Dividend Payment Date, after the first issuance of any
         Series I Preferred Share or fraction thereof. The multiple of cash and
         noncash dividends declared on the Common Shares to which holders of the
         Series I Preferred Shares are entitled, which is 10,000 initially but
         which will be adjusted from time to time as hereinafter provided, is
         hereinafter referred to as the "Dividend Multiple." If the Company at
         any time after May 26, 1999 (the "Rights Declaration Date"): (i)
         declares or pays any dividend on the Common Shares payable in Common
         Shares, or (ii) effects a subdivision or combination or consolidation
         of the outstanding Common Shares (by reclassification or otherwise than
         by payment of a dividend in Common Shares) into a greater or lesser
         number of Common Shares, then in each such case the Dividend Multiple
         thereafter applicable to the determination of the amount of dividends
         that holders of Series I Preferred Shares are entitled to receive will
         be the Dividend Multiple applicable immediately prior to that event
         multiplied by a fraction, the numerator of which is the number of
         Common Shares outstanding immediately after that event and the
         denominator of which is the number of Common Shares that were
         outstanding immediately prior to that event.

                  (ii) Notwithstanding anything else contained in this paragraph
         (1), the Company shall, out of funds legally available for that
         purpose, declare a dividend or distribution on the Series I Preferred
         Shares as provided in this paragraph (1) immediately after it declares
         a dividend or distribution on the Common Shares (other than a dividend
         payable in Common Shares); but if no dividend or distribution has been
         declared on the Common Shares during the period between any Quarterly
         Dividend Payment Date and the next subsequent Quarterly Dividend
         Payment Date, a dividend of $10.00 per share on the Series I Preferred
         Shares shall nevertheless accrue on such subsequent Quarterly Dividend
         Payment Date.

                  (2) Dividends will begin to accrue and be cumulative on
outstanding Series I Preferred Shares from the Quarterly Dividend Payment Date
next preceding the date of issue of such Series I Preferred Shares, unless the
date of issue of such shares is prior to the record date for the first Quarterly
Dividend Payment Date, in which case dividends on such shares will begin to
accrue from the date of issue of such shares, or unless the date of issue is a
Quarterly Dividend Payment Date or is a date after the record date for the
determination of holders of Series I Preferred Shares entitled to receive a
quarterly dividend and before such Quarterly Dividend Payment Date, in either of
which events such dividends will begin to accrue and be cumulative from such
Quarterly Dividend Payment Date. Accrued but unpaid dividends will not bear
interest. Dividends paid on the Series I Preferred Shares in an amount less than
the total amount of such dividends at the time accrued and payable on such
shares will be allocated pro rata on a share-by-share basis among all such
shares at the time outstanding. The Board of Directors may fix in accordance
with applicable law a record date for the determination of holders of Series I
Preferred Shares entitled to receive payment of a dividend or distribution
declared thereon,

- --------------------------------------------------------------------------------
                                                                          Page 2
<PAGE>   172


which record date will be not more than such number of days prior to the date
fixed for the payment thereof as may be allowed by applicable law.

                  (c) REACQUIRED SHARES. Any Series I Preferred Shares purchased
or otherwise acquired by the Company in any manner whatsoever will be retired
and canceled promptly after the acquisition thereof. All such shares will upon
their cancellation become authorized but unissued preferred shares and may be
reissued as part of a new series of Preferred Shares to be created by resolution
or resolutions of the Board of Directors, subject to the conditions and
restrictions on issuance set forth herein.

                  (d) LIQUIDATION, DISSOLUTION OR WINDING UP. Upon any
liquidation (voluntary or otherwise), dissolution or winding up of the Company,
no distribution may be made (x) to the holders of shares ranking junior (either
as to dividends or upon liquidation, dissolution or winding up) to the Series I
Preferred Shares unless, prior thereto, the holders of Series I Preferred Shares
shall have received an amount equal to accrued and unpaid dividends and
distributions thereon, whether or not declared, to the date of such payment,
plus an amount equal to the greater of (1) $10,000.00 per share or (2) an
aggregate amount per share, subject to the provision for adjustment hereinafter
set forth, equal to 10,000 times the aggregate amount to be distributed per
share to holders of Common Shares, or (y) to the holders of shares ranking on a
parity (either as to dividends or upon liquidation, dissolution or winding up)
with the Series I Preferred Shares, except distributions made ratably on the
Series I Preferred Shares and all other such parity stock in proportion to the
total amounts to which the holders of all such shares are entitled upon such
liquidation, dissolution or winding up. If the Company at any time after the
Rights Declaration Date (i) declares or pays any dividend on Common Shares
payable in Common Shares, or (ii) effects a subdivision or combination or
consolidation of the outstanding Common Shares (by reclassification or otherwise
than by payment of a dividend in Common Shares) into a greater or lesser number
of Common Shares, then in each such case the aggregate amount per share to which
holders of Series I Preferred Shares were entitled immediately prior to such
event under clause (x) of the preceding sentence will be adjusted by multiplying
such amount by a fraction, the numerator of which is the number of Common Shares
outstanding immediately after such event and the denominator of which is the
number of Common Shares that were outstanding immediately prior to such event.

                  Neither the consolidation of nor merging of the Company with
or into any other corporation or corporations, nor the sale or other transfer of
all or substantially all of the assets of the Company, will be considered to be
a liquidation, dissolution or winding up of the Company within the meaning of
this paragraph (d).

                  (e) CONSOLIDATION, MERGER, ETC. If the Company shall enter
into any consolidation, merger, combination or other transaction in which the
Common Shares are exchanged for or changed into other shares, stock or
securities, cash or any other property, then in any such case the Series I
Preferred Shares will at the same time be similarly exchanged or changed in an
amount per share (subject to the provision for adjustment hereinafter set forth)
equal to 10,000 times the aggregate amount of shares, stock, securities, or
other property, as the case may be, into which or for which each Common Share is
changed or exchanged, plus accrued and unpaid dividends, if any, payable with
respect to the Series I Preferred Shares. If the

- --------------------------------------------------------------------------------
                                                                          Page 3
<PAGE>   173


Company at any time after the Rights Declaration Date (i) declares or pays any
dividend on Common Shares payable in Common Shares, or (ii) effects a
subdivision or combination or consolidation of the outstanding Common Shares (by
reclassification or otherwise than by payment of a dividend in Common Shares)
into a greater or lesser number of Common Shares, then in each such case the
amount set forth in the preceding sentence with respect to the exchange or
change of Series I Preferred Shares will be adjusted by multiplying such amount
by a fraction, the numerator of which is the number of Common Shares outstanding
immediately after such event and the denominator of which is the number of
Common Shares that were outstanding immediately prior to such event.

                  (f) REDEMPTION. The Series I Preferred Shares are not
redeemable, but the foregoing does not limit the ability of the Company to
purchase or otherwise deal in the Series I Preferred Shares to the extent
otherwise permitted hereby and by law.

                  (g) AMENDMENT. The Amended and Restated Articles of
Incorporation of the Company, as amended, may not be amended in any manner that
would materially alter or change the powers, preferences or special rights of
the Series I Preferred Shares so as to affect them adversely without the
affirmative vote of the holders of at least two-thirds of the outstanding Series
I Preferred Shares, voting separately as a class.

                  (h) FRACTIONAL SHARES. SERIES I Preferred Shares may be issued
in whole shares or in any fraction of a share that is one ten-thousandth
(1/10,000th) of a share or any integral multiple of such fraction, which will
entitle the holder, in proportion to such holder's fractional shares, to
exercise voting rights, receive dividends, participate in distributions and have
the benefit of all other rights of holders of Series I Preferred Shares. In lieu
of fractional shares, the Company may elect to make a cash payment as provided
in that certain Rights Agreement dated as of May 26, 1999, between the Company
and National City Bank, a national banking association, as rights agent, for
fractions of a share smaller than one ten-thousandth (1/10,000th) of a share or
any integral multiple thereof.

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                                                                          Page 4
<PAGE>   174



                  IN WITNESS WHEREOF, we have executed this instrument in one or
more counterparts as of May 31, 1999.

                                        DEVELOPERS DIVERSIFIED REALTY
                                        CORPORATION, an Ohio corporation



                                        /s/ Scott A. Wolstein
                                        Scott A. Wolstein, Chairman of the Board
                                        of Directors and Chief Executive Officer



                                        /s/ Joan U. Allgood
                                        Joan U. Allgood, Secretary

<PAGE>   1
                                                                    Exhibit 10.1




                              EMPLOYMENT AGREEMENT

                                     BETWEEN

                    DEVELOPERS DIVERSIFIED REALTY CORPORATION

                                       AND

                                SCOTT A. WOLSTEIN


<PAGE>   2



                              EMPLOYMENT AGREEMENT
                              --------------------


                  THIS EMPLOYMENT AGREEMENT is entered into as of the 2nd day of
April 1999, between Developers Diversified Realty Corporation, an Ohio
corporation ("the Company"), and Scott A. Wolstein (the "Executive").

                              W I T N E S S E T H :
                              ---------------------

                  WHEREAS, the Company desires to employ the Executive, and the
Executive desires to be employed by the Company, on the terms and subject to the
conditions set forth herein;

                  WHEREAS, the Company and the Executive desire for this
Agreement to amend and supercede the Employment Agreement, dated as of January
1, 1993, between the Company and the Executive;

                  NOW, THEREFORE, in consideration of the mutual promises herein
contained, the parties agree as follows:

                  1.       EMPLOYMENT.

                           (a) The Company hereby employs the Executive as its
Chief Executive Officer and the Executive hereby accepts such employment, on the
terms and subject to the conditions hereinafter set forth.

                           (b) During the term of this Employment Agreement and
any renewal hereof (all references herein to the term of this Employment
Agreement shall include references to the period of renewal hereof, if any), the
Executive shall be and have the title of Chief Executive Officer and shall
devote substantially all of his business time and all reasonable efforts to his
employment and perform diligently such duties as are customarily performed by
Chief Executive Officers of companies similar in size to the Company, together
with such other duties as may be reasonably requested from time to time by the
Board of Directors of the Company (the "Board"), which duties shall be
consistent with his positions as set forth above and as provided in Paragraph 2.

                  2.       TERM AND POSITIONS.

                           (a) Subject to the provisions for renewal and
termination hereinafter provided, (i) the term of this Employment Agreement
shall begin on the date hereof and shall continue for the current "fiscal year"
(as hereinafter defined) and for the succeeding two fiscal years and (ii) as of
December 31, 2001, and the first day of each succeeding fiscal year thereafter,
such term automatically shall be extended for one (1) additional fiscal year,
beginning with the fiscal year commencing January 1, 2002, and continuing
thereafter. This Employment Agreement may be terminated at any time as provided
in Paragraph 5 or by either the Company or the Executive upon one fiscal year's
prior written notice of termination of this Employment Agreement given to the
other at least thirty (30) days before January 1, 2000, or the beginning of any
such succeeding fiscal year (for example, unless such written notice of
termination is given on or prior to December 2, 1999, the term of this
Employment Agreement

- --------------------------------------------------------------------------------
                                                                          Page 2
<PAGE>   3



automatically will be extended, effective January 1, 2000, until the end of the
second fiscal year succeeding the fiscal year including such date). The term
"fiscal year" means the period beginning on the day after the Saturday closest
to January 1, in one year and ending on the Saturday closest to December 31 in
the next year.

                           (b) The Executive shall be entitled to serve as the
Chief Executive Officer of the Company. Without limiting the generality of any
of the foregoing, except as hereafter expressly agreed in writing by the
Executive: (i) the Executive shall not be required to report to any single
individual and shall report only to the Board as an entire body, (ii) no other
individual shall be elected or appointed as Chief Executive Officer of the
Company, (iii) the President of the Company shall report to no individual other
than the Executive, and (iv) no individual or group of individuals (including a
committee established or other designee appointed by the Board) shall have any
authority over or equal to the authority of the Executive in his role as Chief
Executive Officer, and neither the Company, the Board, nor any member of the
Board shall take any action which will or could have the effect of, or appear to
have the effect of, giving such authority to any such individual or group. For
service as a director, officer and employee of the Company, the Executive shall
be entitled to the full protection of the applicable indemnification provisions
of the articles of incorporation and code of regulations of the Company, as the
same may be amended from time to time.

                           (c)      If:

                                    (i) the Company materially changes the
                  Executive's duties and responsibilities as set forth in
                  Paragraphs 1(b) and 2(b) without his consent (including,
                  without limitation, by violating any of the provisions of
                  clauses (i), (ii), (iii) and (iv) of Paragraph 2(b));

                                    (ii) the Executive's place of employment or
                  the principal executive offices of the Company are located
                  more than fifty (50) miles from the geographical center of
                  Cleveland, Ohio; or

                                    (iii) there occurs a material breach by the
                  Company of any of its obligations under this Employment
                  Agreement, which breach has not been cured in all material
                  respects within ten (10) days after the Executive gives notice
                  thereof to the Company,

then in any such event the Executive shall have the right to terminate his
employment with the Company, but such termination shall not be considered a
voluntary resignation or termination of such employment or of this Employment
Agreement by the Executive but rather a discharge of the Executive by the
Company without "cause" (as defined in Paragraph 5(a)(ii)).

                           (d) The Executive shall be deemed not to have
consented to any written proposal calling for a material change in his duties
and responsibilities unless he shall give written notice of his consent thereto
to the Board within fifteen (15) days after receipt of such written proposal. If
the Executive shall not have given such consent, the Company shall have the
opportunity to withdraw such proposed material change by written notice to the
Executive given within ten (10) days after the end of said fifteen (15) day
period.

                           (e) At all times during the term of his employment
hereunder, the Executive shall be entitled to nominate himself to the Board, and
the Company shall take all actions required for the Executive to be elected to
the Board.

- --------------------------------------------------------------------------------
                                                                          Page 3


<PAGE>   4


                  3.       COMPENSATION.

                           During the term of this Employment Agreement the
Company shall pay or provide, as the case may be, to the Executive the
compensation and other benefits and rights set forth in this paragraph 3.

                           (a) The Company shall pay to the Executive a base
salary payable in accordance with the Company's usual pay practices (and in any
event no less frequently than monthly) of not less than Five Hundred Thousand
Dollars ($500,000) per annum.

                           (b) The Company shall pay to the Executive bonus
compensation for each fiscal year of the Company, not later than 60 days
following the end of each fiscal year or the termination of the employment, as
the case may be, prorated on a per diem basis for partial fiscal years,
determined and calculated in a manner set forth on Exhibit A attached hereto.

                           (c) The Company shall provide to the Executive such
life, medical, hospitalization and dental insurance for himself, his spouse and
eligible family members as may be determined by its Board to be consistent with
industry standards.

                           (d) The Company shall provide to the Executive a
suitable new, air-conditioned, full-sized automobile, or other automobile of
equal or lesser value of the Executive's choice, for the exclusive use of the
Executive, together with automobile theft, casualty, and liability insurance,
and payment or reimbursement of the Executive for all maintenance, repair and
gasoline or, in lieu of the foregoing automobile, an automobile allowance as
exists from time to time under Company policy, the dollar amount of which shall
be substantially commensurate with the cost for such automobile, together with
insurance costs, maintenance, repairs and gasoline for Executive's personal
vehicle used in lieu thereof.

                           (e) The Executive shall participate in all retirement
and other benefit plans of the Company generally available from time to time to
employees of the Company and for which the Executive qualifies under the terms
thereof (and nothing in this Agreement shall or shall be deemed to in any way
effect the Executive's right and benefits thereunder except as expressly
provided herein).

                           (f) The Executive shall be entitled to such periods
of vacation and sick leave allowance each year as are determined by the
Executive in his reasonable and good faith discretion, which in any event shall
be not less than as provided under the Company's vacation and sick leave policy
for executive officers.

                           (g) The Executive shall be entitled to participate in
any equity or other employee benefit plan that is generally available to senior
executive officers, as distinguished from general management, of the Company.
The Executive's participation in and benefits under any such plan shall be on
the terms and subject to the conditions specified in the governing document of
the particular plan.

                           (h) The Company shall, on the Executive's behalf,
bear the cost of initiation and regular membership fees, assessments and dues,
incurred during the term of this Employment Agreement, for one (1) golf club and
one (1) downtown business club, and shall reimburse the Executive the amount of
any charges actually and reasonably incurred at such clubs in the conduct of the
Company's business.

                           (i) Beginning on the day after the cessation of the
Executive's employment with the Company, except in the case of termination of
the Executive's employment for cause under

- --------------------------------------------------------------------------------
                                                                          Page 4


<PAGE>   5


Paragraph 5, and continuing until the earlier of (A) the Executive's death, (B)
the date, if ever, on which the Executive begins full time employment with
another employer or (C) the fifth anniversary of the date of such cessation of
employment, the Company shall provide to the Executive at no cost to the
Executive office space at a location (other than the executive offices of the
Company) suitable to the Executive's status as the former Chief Executive
Officer of the Company, a full-time secretary and other customary office support
functions.

                           (j) The Company shall reimburse the Executive or
provide him with an expense allowance during the term of this Employment
Agreement for travel, entertainment and other expenses reasonably and
necessarily incurred by the Executive in connection with the Company's business.
The Executive shall furnish such documentation with respect to reimbursement to
be paid hereunder as the Company shall reasonably request.

                           (k) The Company shall reimburse the Executive or
provide him with an expense allowance during the term of this Employment
Agreement of up to $10,000 per annum for financial planning, tax return and
financial statement preparation services.

                  4.      PAYMENT IN THE EVENT OF DEATH OR PERMANENT DISABILITY.

                           (a) In the event of the Executive's death or
"permanent disability" (as hereinafter defined) during the term of this
Employment Agreement, the Company shall pay to the Executive (or his successors
and assigns in the event of his death) an amount equal to two (2) times the
Executive's then effective per annum rate of salary, as determined under
Paragraph 3(a), plus a pro rata portion of the bonus applicable to the fiscal
year in which such death or permanent disability occurs, as such bonus is
determined under Paragraph 3(b).

                           (b) The pro rata portion of the bonus described in
Paragraph 4(a) shall be paid when and as provided in Paragraph 3(b). The
remainder of the benefit to be paid pursuant to Paragraph 4(a) shall be paid
within ninety (90) days after the date of death or permanent disability, as the
case may be.

                           (c) Except as otherwise provided in Paragraphs 3(e),
3(i) (in the event of permanent disability only) and 4(a), in the event of the
Executive's death or permanent disability the Executive's employment hereunder
shall terminate and the Executive shall be entitled to no further compensation
or other benefits under this Employment Agreement, except as to that portion of
any unpaid salary and other benefits accrued and earned by him hereunder up to
and including the date of such death or permanent disability, as the case may
be.

                           (d) For purposes of this Employment Agreement, the
Executive's "permanent disability" shall be deemed to have occurred after one
hundred twenty (120) days in the aggregate during any consecutive twelve (12)
month period, or after ninety (90) consecutive days, during which one hundred
twenty (120) or ninety (90) days, as the case may be, the Executive, by reason
of his physical or mental disability or illness, shall have been unable to
discharge his duties under this Employment Agreement. The date of permanent
disability shall be such one hundred twentieth (120th) or ninetieth (90th) day,
as the case may be. In the event either the Company or the Executive, after
receipt of notice of the Executive's permanent disability from the other,
dispute that the Executive's permanent disability shall have occurred, the
Executive shall promptly submit to a physical examination by the chief of
medicine of any major accredited hospital in the Cleveland, Ohio, area and,
unless such physician shall issue his written statement to the effect that in
his opinion, based on his diagnosis, the Executive is capable of resuming his
employment and devoting his full time and energy to discharging his duties
within thirty (30) days after the date of such statement, such permanent
disability shall be deemed to have occurred.


- --------------------------------------------------------------------------------
                                                                          Page 5

<PAGE>   6



                  5.       TERMINATION.

                           (a) The employment of the Executive under this
Employment Agreement, and the term hereof, may be terminated by the Company:

                                    (i) on the death or permanent disability
                  (as defined below) of the Executive, or

                                    (ii) for cause at any time by action of the
                  Board. For purposes hereof, the term "cause" shall mean:

                                            (A) The Executive's fraud,
                           commission of a felony or of an act or series of acts
                           which result in material injury to the business
                           reputation of the Company, commission of an act or
                           series of repeated acts of dishonesty which are
                           materially inimical to the best interests of the
                           Company, or the Executive's willful and repeated
                           failure to perform his duties under this Employment
                           Agreement, which failure has not been cured within
                           fifteen (15) days after the Company gives notice
                           thereof to the Executive; or

                                            (B) The Executive's material breach
                           of any material provision of this Employment
                           Agreement, which breach has not been cured in all
                           substantial respects within ten (10) days after the
                           Company gives notice thereof to the Executive.

The exercise by the Company of its rights of termination under this Paragraph 5
shall be the Company's sole remedy in the event of the occurrence of the event
as a result of which such right to terminate arises. Upon any termination of
this Employment Agreement, the Executive shall be deemed to have resigned from
all offices and directorships held by the Executive in the Company.

                           (b) In the event of a termination claimed by the
Company to be for "cause" pursuant to Paragraph 5(a)(ii), the Executive shall
have the right to have the justification for said termination determined by
arbitration in Cleveland, Ohio. In order to exercise such right, the Executive
shall serve on the Company within thirty (30) days after termination a written
request for arbitration. The Company immediately shall request the appointment
of an arbitrator by the American Arbitration Association and thereafter the
question of "cause" shall be determined under the rules of the American
Arbitration Association, and the decision of the arbitrator shall be final and
binding on both parties. The parties shall use all reasonable efforts to
facilitate and expedite the arbitration and shall act to cause the arbitration
to be completed as promptly as possible. During the pendency of the arbitration,
the Executive shall continue to receive all compensation and benefits to which
he is entitled hereunder, and if at any time during the pendency of such
arbitration the Company fails to pay and provide all compensation and benefits
to the Executive in a timely manner the Company shall be deemed to have
automatically waived whatever rights it then may have had to terminate the
Executive's employment for cause. Expenses of the arbitration shall be borne
equally by the parties.

                           (c) In the event of termination for any of the
reasons set forth in subparagraph (a) of this Paragraph 5, except as otherwise
provided in Paragraphs 3(e), 3(i) (in the case of permanent disability only) and
4(a), the Executive shall be entitled to no further compensation or other
benefits under this Employment Agreement, except as to that portion of any
unpaid salary and other benefits accrued and earned by him hereunder up to and
including the effective date of such termination.

                           (d) If there shall occur a "Change in Control" and a
"Triggering Event" (as those terms are defined in the Change in Control
Agreement, dated April 2, 1999, between the Company


- --------------------------------------------------------------------------------
                                                                          Page 6

<PAGE>   7

and the Executive (the "Change in Control Agreement")), then the Company or the
Executive shall have the right to terminate the employment of the Executive with
the Company and, in the event of such termination, the payments to be made to
the Executive in connection therewith shall be governed by the Change of Control
Agreement and the Executive shall be entitled to no further compensation or
other benefits under this Employment Agreement, except as to that portion of any
unpaid salary and other benefits accrued and earned by him hereunder up to and
including the effective date of such termination.

                  6.       COVENANTS AND CONFIDENTIAL INFORMATION.

                           (a) The Executive acknowledges the Company's reliance
and expectation of the Executive's continued commitment to performance of his
duties and responsibilities during the term of this Employment Agreement. In
light of such reliance and expectation on the part of the Company, during the
term of this Employment Agreement and for a period of two (2) years thereafter
(and, as to clause (ii) of this subparagraph (a), at any time during and after
the term of this Employment Agreement), the Executive shall not, directly or
indirectly, do or suffer either of the following:

                                    (i) Own, manage, control or participate in
                  the ownership, management, or control of, or be employed or
                  engaged by or otherwise affiliated or associated as a
                  consultant, independent contractor or otherwise with, any
                  other corporation, partnership, proprietorship, firm,
                  association or other business entity engaged in the business
                  of, or otherwise engage in the business of, acquiring, owning,
                  developing or managing commercial shopping centers; provided,
                  however, that the ownership of not more than one percent (1%)
                  of any class of publicly traded securities of any entity shall
                  not be deemed a violation of this covenant; or

                                    (ii) Disclose, divulge, discuss, copy or
                  otherwise use or suffer to be used in any manner, in
                  competition with, or contrary to the interests of, the
                  Company, any confidential information relating to the
                  Company's operations, properties or otherwise to its
                  particular business or other trade secrets of the Company, it
                  being acknowledged by the Executive that all such information
                  regarding the business of the Company compiled or obtained by,
                  or furnished to, the Executive while the Executive shall have
                  been employed by or associated with the Company is
                  confidential information and the Company's exclusive property;
                  provided, however, that the foregoing restrictions shall not
                  apply to the extent that such information. (A) is clearly
                  obtainable in the public domain, (B) becomes obtainable in the
                  public domain, except by reason of the breach by the Executive
                  of the terms hereof, (C) was not acquired by the Executive in
                  connection with his employment or affiliation with the
                  Company, (D) was not acquired by the Executive from the
                  Company or its representatives, or (E) is required to be
                  disclosed by rule of law or by order of a court or
                  governmental body or agency.

                           (b) The Executive agrees and understands that the
remedy at law for any breach by him of this Paragraph 6 will be inadequate and
that the damages flowing from such breach are not readily susceptible to being
measured in monetary terms. Accordingly, it is acknowledged that, upon adequate
proof of the Executive's violation of any legally enforceable provision of this
Paragraph 6, the Company shall be entitled to immediate injunctive relief and
may obtain a temporary order restraining any threatened or further breach.
Nothing in this Paragraph 6 shall be deemed to limit the Company's remedies at
law or in equity for any breach by the Executive of any of the provisions of
this Paragraph 6 which may be pursued or availed of by the Company.

                           (c) The Executive has carefully considered the nature
and extent of the restrictions upon him and the rights and remedies conferred
upon the Company under this Paragraph 6, and hereby acknowledges and agrees that
the same are reasonable in time and territory, are designed to

- --------------------------------------------------------------------------------
                                                                          Page 7
<PAGE>   8

eliminate competition which otherwise would be unfair to the Company, do not
stifle the inherent skill and experience of the Executive, would not operate as
a bar to the Executive's sole means of support, are fully required to protect
the legitimate interests of the Company and do not confer a benefit upon the
Company disproportionate to the detriment to the Executive.

                  7.       REPRESENTATIONS AND WARRANTIES OF THE COMPANY.

                           (a) The Company is a corporation duly organized,
validly existing and in good standing under the laws of the State of Ohio, and
has all requisite corporate power and authority to enter into, execute and
deliver this Employment Agreement, fulfill its obligations hereunder and
consummate the transactions contemplated hereby.

                           (b) The execution and delivery of, performance of
obligations under, and consummation of the transactions contemplated by, this
Employment Agreement have been duly authorized and approved by all requisite
corporate action by or in respect of the Company, and this Employment Agreement
constitutes the legally valid and binding obligation of the Company, enforceable
by the Executive in accordance with its terms.

                           (c) No provision of the Company's governing documents
or any agreement to which its is a party or by which it is bound or of any
material law or regulation of the kind usually applicable and binding upon the
Company prohibits or limits its ability to enter into, execute and deliver this
Employment Agreement, fulfill its respective obligations hereunder and
consummate the transactions contemplated hereby.

                  8.       MISCELLANEOUS.

                           (a) The Executive represents and warrants that he is
not a party to any agreement, contract or understanding, whether employment or
otherwise, which would restrict or prohibit him from undertaking or performing
employment in accordance with the terms and conditions of this Employment
Agreement.

                           (b) The provisions of this Employment Agreement are
severable and if any one or more provisions may be determined to be illegal or
otherwise unenforceable, in whole or in part, the remaining provisions and any
partially unenforceable provision to the extent enforceable in any jurisdiction
nevertheless shall be binding and enforceable.

                           (c) The rights and obligations of the Company under
this Employment Agreement shall inure to the benefit of, and shall be binding
on, the Company and its successors and assigns, and the rights and obligations
(other than obligations to perform services) of the Executive under this
Employment Agreement shall inure to the benefit of, and shall be binding upon,
the Executive and his heirs, personal representatives and assigns.

                           (d) Any controversy or claim arising out of or
relating to this Employment Agreement, or the breach thereof, shall be settled
by arbitration in accordance with the Rules of the American Arbitration
Association then pertaining in the City of Cleveland, Ohio, and judgment upon
the award rendered by the arbitrator or arbitrators may be entered in any court
having jurisdiction thereof. The arbitrator or arbitrators shall be deemed to
possess the powers to issue mandatory orders and restraining orders in
connection with such arbitration; provided, however, that nothing in this
Paragraph 8(d) shall be construed so as to deny the Company the right and power
to seek and obtain injunctive relief in a court of equity for any breach or
threatened breach by the Executive of any of his covenants contained in
Paragraph 8 hereof.


- --------------------------------------------------------------------------------
                                                                          Page 8

<PAGE>   9


                           (e) Any notice to be given under this Employment
Agreement shall be personally delivered in writing or shall have been deemed
duly given when received after it is posted in the United States mail, postage
prepaid, registered or certified, return receipt requested, and if mailed to the
Company, shall be addressed to its principal place of business, attention:
General Counsel, and if mailed to the Executive, shall be addressed to him at
his home address last known on the records of the Company, or at such other
address or addresses as either the Company or the Executive may hereafter
designate in writing to the other.

                           (f) The failure of either party to enforce any
provision or provisions of this Employment Agreement shall not in any way be
construed as a waiver of any such provision or provisions as to any future
violations thereof, nor prevent that party thereafter from enforcing each and
every other provision of this Employment Agreement. The rights granted the
parties herein are cumulative and the waiver of any single remedy shall not
constitute a waiver of such party's right to assert all other legal remedies
available to it under the circumstances.

                           (g) This Employment Agreement supersedes all prior
agreements and understandings between the parties and may not be modified or
terminated orally. No modification, termination or attempted waiver shall be
valid unless in writing and signed by the party against whom the same is sought
to be enforced.

                           (h) This Employment Agreement shall be governed by
and construed according to the laws of the State of Ohio.

                           (i) Captions and paragraph headings used herein are
for convenience and are not a part of this Employment Agreement and shall not be
used in construing it.

                           (j) Where necessary or appropriate to the meaning
hereof, the singular and plural shall be deemed to include each other, and the
masculine, feminine and neuter shall be deemed to include each other.

                  IN WITNESS WHEREOF, the parties have executed this Employment
Agreement on the day and year first set forth above.

                                 DEVELOPERS DIVERSIFIED REALTY
                                      CORPORATION, an Ohio corporation

                                         /s/ James A. Schoff
                                 By:___________________________________________
                                      James A. Schoff, Chief Investment Officer


                                         /s/ Scott A. Wolstein
                                    ___________________________________________
                                    SCOTT A. WOLSTEIN

- --------------------------------------------------------------------------------
                                                                          Page 9

<PAGE>   10


                                    EXHIBIT A
                                    ---------


I.                INCENTIVE OPPORTUNITY

                                                BONUS AS
                                                % OF SALARY
                                                -----------

                                THRESHOLD              TARGET          MAXIMUM
                                ---------              ------          -------

                                   50%                    75%              125%





- --------------------------------------------------------------------------------
                                                                         Page 10






<PAGE>   1
                                                                    Exhibit 10.2

                              EMPLOYMENT AGREEMENT

                                     BETWEEN

                    DEVELOPERS DIVERSIFIED REALTY CORPORATION

                                       AND

                                 JAMES A. SCHOFF


<PAGE>   2


                              EMPLOYMENT AGREEMENT
                              --------------------


                  THIS EMPLOYMENT AGREEMENT is entered into as of the 2nd day of
April, 1999 between Developers Diversified Realty Corporation, an Ohio
corporation ("the Company"), and James A. Schoff (the "Executive").

                              W I T N E S S E T H :
                              ---------------------

                  WHEREAS, the Company desires to employ the Executive, and the
Executive desires to be employed by the Company, on the terms and subject to the
conditions set forth herein;

                  WHEREAS, the Company and the Executive desire for this
Agreement to amend and supercede the Employment Agreement, dated as of January
1, 1993, between the Company and the Executive;

                  NOW, THEREFORE, in consideration of the mutual promises herein
contained, the parties agree as follows:

                  1.       EMPLOYMENT.

                           (a) The Company hereby employs the Executive as its
Chief Investment Officer and the Executive hereby accepts such employment, on
the terms and subject to the conditions hereinafter set forth.

                           (b) During the term of this Employment Agreement and
any renewal hereof (all references herein to the term of this Employment
Agreement shall include references to the period of renewal hereof, if any), the
Executive shall be and have the title of Chief Investment Officer and shall
devote substantially all of his business time and all reasonable efforts to his
employment and perform diligently such duties as are customarily performed by
Chief Investment Officers of companies similar in size to the Company, together
with such other duties as may be reasonably requested from time to time by the
Board of Directors of the Company (the "Board"), which duties shall be
consistent with his positions as set forth above and as provided in Paragraph 2.

                  2.       TERM AND POSITIONS.

                           (a) Subject to the provisions for renewal and
termination hereinafter provided, (i) the term of this Employment Agreement
shall begin on the date hereof and shall continue for the current "fiscal year"
(as hereinafter defined) and for the succeeding two fiscal years and (ii) as of
December 31, 2001, and the first day of each succeeding fiscal year thereafter,
such term automatically shall be extended for one (1) additional fiscal year,
beginning with the fiscal year commencing January 1, 2002, and continuing
thereafter. This Employment Agreement may be terminated at any time as provided
in Paragraph 5 or by either the Company or the Executive upon one fiscal year's
prior written notice of termination of this Employment Agreement given to the
other at least thirty (30) days before January 1, 2000, or the beginning of any
such succeeding fiscal year (for example, unless such written notice of
termination is given on or prior to December 2, 1999, the term of this
Employment Agreement automatically will be extended, effective January 1, 2000,
until the end of the second fiscal year succeeding the fiscal year including
such date). The term "fiscal year" means the period beginning on the

- --------------------------------------------------------------------------------
                                                                          Page 2

<PAGE>   3

day after the Saturday closest to January 1, in one year and ending on the
Saturday closest to December 31 in the next year.

                           (b) The Executive shall be entitled to serve as the
Chief Investment Officer of the Company. For service as a director, officer and
employee of the Company, the Executive shall be entitled to the full protection
of the applicable indemnification provisions of the articles of incorporation
and code of regulations of the Company, as the same may be amended from time to
time.

                           (c) If:

                           (i) the Company materially changes the Executive's
                  duties and responsibilities as set forth in Paragraphs 1(b)
                  and 2(b) without his consent;

                           (ii) the Executive's place of employment or the
                  principal executive offices of the Company are located more
                  than fifty (50) miles from the geographical center of
                  Cleveland, Ohio; or

                           (iii) there occurs a material breach by the Company
                  of any of its obligations under this Employment Agreement,
                  which breach has not been cured in all material respects
                  within ten (10) days after the Executive gives notice thereof
                  to the Company.

then in any such event the Executive shall have the right to terminate his
employment with the Company, but such termination shall not be considered a
voluntary resignation or termination of such employment or of this Employment
Agreement by the Executive but rather a discharge of the Executive by the
Company without "cause" (as defined in Paragraph 5(a)(ii)).

                           (d) The Executive shall be deemed not to have
consented to any written proposal calling for a material change in his duties
and responsibilities unless he shall give written notice of his consent thereto
to the Board within fifteen (15) days after receipt of such written proposal. If
the Executive shall not have given such consent, the Company shall have the
opportunity to withdraw such proposed material change by written notice to the
Executive given within ten (10) days after the end of said fifteen (15) day
period.

                           (e) At all times during the term of his employment
hereunder, the Executive shall be entitled to nominate himself to the Board, and
the Company shall take all actions required for the Executive to be elected to
the Board.

                  3.       COMPENSATION.

                           During the term of this Employment Agreement the
Company shall pay or provide, as the case may be, to the Executive the
compensation and other benefits and rights set forth in this paragraph 3.

                           (a) The Company shall pay to the Executive a base
salary payable in accordance with the Company's usual pay practices (and in any
event no less frequently than monthly) of not less than Three Hundred
Twenty-Five Thousand Dollars ($325,000) per annum.

                           (b) The Company shall pay to the Executive bonus
compensation for each fiscal year of the Company, not later than 60 days
following the end of each fiscal year or the termination of the employment, as
the case may be, prorated on a per diem basis for partial fiscal years,
determined and calculated in a manner set forth on Exhibit A attached hereto.



- --------------------------------------------------------------------------------
                                                                          Page 2

<PAGE>   4

                           (c) The Company shall provide to the Executive life,
medical, hospitalization and dental insurance for himself, his spouse and
eligible family members as may be determined by the Board to be consistent with
industry standards.

                           (d) The Company shall provide to the Executive a
suitable new, air-conditioned, full-sized automobile, or other automobile of
equal or lesser value of the Executive's choice, for the exclusive use of the
Executive, together with automobile theft, casualty, and liability insurance,
and payment or reimbursement of the Executive for all maintenance, repair and
gasoline or, in lieu of the foregoing automobile, an automobile allowance as
exists from time to time under Company policy, the dollar amount of which shall
be substantially commensurate with the cost for such automobile, together with
insurance costs, maintenance, repairs and gasoline for Executive's personal
vehicle used in lieu thereof.

                           (e) The Executive shall participate in all retirement
and other benefit plans of the Company generally available from time to time to
employees of the Company and for which the Executive qualifies under the terms
thereof (and nothing in this Agreement shall or shall be deemed to in any way
effect the Executive's right and benefits thereunder except as expressly
provided herein).

                           (f) The Executive shall be entitled to such periods
of vacation and sick leave allowance each year as are determined by the
Executive in his reasonable and good faith discretion, which in any event shall
be not less than as provided under the Company's vacation and sick leave policy
for executive officers.

                           (g) The Executive shall be entitled to participate in
any equity or other employee benefit plan that is generally available to senior
executive officers, as distinguished from general management, of the Company.
The Executive's participation in and benefits under any such plan shall be on
the terms and subject to the conditions specified in the governing document of
the particular plan.

                           (h) The Company shall, on the Executive's behalf,
bear the cost of initiation and regular membership fees, assessments and dues,
incurred during the term of this Employment Agreement, for one (1) golf club and
one (1) downtown business club, and shall reimburse the Executive the amount of
any charges actually and reasonably incurred at such clubs in the conduct of the
Company's business.

                           (i) Beginning on the day after the cessation of the
Executive's employment with the Company, except in the case of termination of
the Executive's employment for cause under Paragraph 5, and continuing until the
earlier of (A) the Executive's death, (B) the date, if ever, on which the
Executive begins full time employment with another employer or (C) the fifth
anniversary of the date of such cessation of employment, the Company shall
provide to the Executive at no cost to the Executive office space at a location
(other than the executive offices of the Company) suitable to the Executive's
status as the former Chief Investment Officer of the Company, a full-time
secretary and other customary office support functions.

                           (j) The Company shall reimburse the Executive or
provide him with an expense allowance during the term of this Employment
Agreement for travel, entertainment and other expenses reasonably and
necessarily incurred by the Executive in connection with the Company's business.
The Executive shall furnish such documentation with respect to reimbursement to
be paid hereunder as the Company shall reasonably request.


- --------------------------------------------------------------------------------
                                                                          Page 3
<PAGE>   5

                           (k) The Company shall reimburse the Executive or
provide him with an expense allowance during the term of this Employment
Agreement of up to $10,000 per annum for financial planning, tax return and
financial statement preparation services.

                  4.      PAYMENT IN THE EVENT OF DEATH OR PERMANENT DISABILITY.

                           (a) In the event of the Executive's death or
"permanent disability" (as hereinafter defined) during the term of this
Employment Agreement, the Company shall pay to the Executive (or his successors
and assigns in the event of his death) an amount equal to two (2) times the
Executive's then effective per annum rate of salary, as determined under
Paragraph 3(a), plus a pro rata portion of the bonus applicable to the fiscal
year in which such death or permanent disability occurs, as such bonus is
determined under Paragraph 3(b).

                           (b) The pro rata portion of the bonus described in
Paragraph 4(a) shall be paid when and as provided in Paragraph 3(b). The
remainder of the benefit to be paid pursuant to Paragraph 4(a) shall be paid
within ninety (90) days after the date of death or permanent disability, as the
case may be.

                           (c) Except as otherwise provided in Paragraphs 3(e),
3(i) (in the event of permanent disability only) and 4(a), in the event of the
Executive's death or permanent disability the Executive's employment hereunder
shall terminate and the Executive shall be entitled to no further compensation
or other benefits under this Employment Agreement, except as to that portion of
any unpaid salary and other benefits accrued and earned by him hereunder up to
and including the date of such death or permanent disability, as the case may
be.

                           (d) For purposes of this Employment Agreement, the
Executive's "permanent disability" shall be deemed to have occurred after one
hundred twenty (120) days in the aggregate during any consecutive twelve (12)
month period, or after ninety (90) consecutive days, during which one hundred
twenty (120) or ninety (90) days, as the case may be, the Executive, by reason
of his physical or mental disability or illness, shall have been unable to
discharge his duties under this Employment Agreement. The date of permanent
disability shall be such one hundred twentieth (120th) or ninetieth (90th) day,
as the case may be. In the event either the Company or the Executive, after
receipt of notice of the Executive's permanent disability from the other,
dispute that the Executive's permanent disability shall have occurred, the
Executive shall promptly submit to a physical examination by the chief of
medicine of any major accredited hospital in the Cleveland, Ohio, area and,
unless such physician shall issue his written statement to the effect that in
his opinion, based on his diagnosis, the Executive is capable of resuming his
employment and devoting his full time and energy to discharging his duties
within thirty (30) days after the date of such statement, such permanent
disability shall be deemed to have occurred.

                  5.       TERMINATION.

                           (a) The employment of the Executive under this
Employment Agreement, and the term hereof, may be terminated by the Company:

                               (i) on the death or permanent disability (as
                  defined below) of the Executive, or

                               (ii) for cause at any time by action of the
                  Board. For purposes hereof, the term "cause" shall mean:

- --------------------------------------------------------------------------------
                                                                          Page 4
<PAGE>   6

                                            (A) The Executive's fraud,
                           commission of a felony or of an act or series of acts
                           which result in material injury to the business
                           reputation of the Company, commission of an act or
                           series of repeated acts of dishonesty which are
                           materially inimical to the best interests of the
                           Company, or the Executive's willful and repeated
                           failure to perform his duties under this Employment
                           Agreement, which failure has not been cured within
                           fifteen (15) days after the Company gives notice
                           thereof to the Executive; or

                                            (B) The Executive's material breach
                           of any material provision of this Employment
                           Agreement, which breach has not been cured in all
                           substantial respects within ten (10) days after the
                           Company gives notice thereof to the Executive.

The exercise by the Company of its rights of termination under this Paragraph 5
shall be the Company's sole remedy in the event of the occurrence of the event
as a result of which such right to terminate arises. Upon any termination of
this Employment Agreement, the Executive shall be deemed to have resigned from
all offices and directorships held by the Executive in the Company.

                           (b) In the event of a termination claimed by the
Company to be for "cause" pursuant to Paragraph 5(a)(ii), the Executive shall
have the right to have the justification for said termination determined by
arbitration in Cleveland, Ohio. In order to exercise such right, the Executive
shall serve on the Company within thirty (30) days after termination a written
request for arbitration. The Company immediately shall request the appointment
of an arbitrator by the American Arbitration Association and thereafter the
question of "cause" shall be determined under the rules of the American
Arbitration Association, and the decision of the arbitrator shall be final and
binding on both parties. The parties shall use all reasonable efforts to
facilitate and expedite the arbitration and shall act to cause the arbitration
to be completed as promptly as possible. During the pendency of the arbitration,
the Executive shall continue to receive all compensation and benefits to which
he is entitled hereunder, and if at any time during the pendency of such
arbitration the Company fails to pay and provide all compensation and benefits
to the Executive in a timely manner the Company shall be deemed to have
automatically waived whatever rights it then may have had to terminate the
Executive's employment for cause. Expenses of the arbitration shall be borne
equally by the parties.

                           (c) In the event of termination for any of the
reasons set forth in subparagraph (a) of this Paragraph 5, except as otherwise
provided in Paragraphs 3(e), 3(i) (in the case of permanent disability only) and
4(a), the Executive shall be entitled to no further compensation or other
benefits under this Employment Agreement, except as to that portion of any
unpaid salary and other benefits accrued and earned by him hereunder up to and
including the effective date of such termination.

                           (d) If there shall occur a "Change in Control" and a
"Triggering Event" (as those terms are defined in the Change in Control
Agreement, dated April 2, 1999, between the Company and the Executive (the
"Change in Control Agreement")), then the Company or the Executive shall have
the right to terminate the employment of the Executive with the Company and, in
the event of such termination, the payments to be made to the Executive in
connection therewith shall be governed by the Change of Control Agreement and
the Executive shall be entitled to no further compensation or other benefits
under this Employment Agreement, except as to that portion of any unpaid salary
and other benefits accrued and earned by him hereunder up to and including the
effective date of such termination.

                  6.       COVENANTS AND CONFIDENTIAL INFORMATION.

                           (a) The Executive acknowledges the Company's reliance
and expectation of the Executive's continued commitment to performance of his
duties and responsibilities during the term

- --------------------------------------------------------------------------------
                                                                          Page 5
<PAGE>   7

of this Employment Agreement. In light of such reliance and expectation on the
part of the Company, during the term of this Employment Agreement and for a
period of two (2) years thereafter (and, as to clause (ii) of this subparagraph
(a), at any time during and after the term of this Employment Agreement), the
Executive shall not, directly or indirectly, do or suffer either of the
following:

                                    (i) Own, manage, control or participate in
                  the ownership, management, or control of, or be employed or
                  engaged by or otherwise affiliated or associated as a
                  consultant, independent contractor or otherwise with, any
                  other corporation, partnership, proprietorship, firm,
                  association or other business entity engaged in the business
                  of, or otherwise engage in the business of, acquiring, owning,
                  developing or managing commercial shopping centers; provided,
                  however, that the ownership of not more than one percent (1%)
                  of any class of publicly traded securities of any entity shall
                  not be deemed a violation of this covenant; or

                                    (ii) Disclose, divulge, discuss, copy or
                  otherwise use or suffer to be used in any manner, in
                  competition with, or contrary to the interests of, the
                  Company, any confidential information relating to the
                  Company's operations, properties or otherwise to its
                  particular business or other trade secrets of the Company, it
                  being acknowledged by the Executive that all such information
                  regarding the business of the Company compiled or obtained by,
                  or furnished to, the Executive while the Executive shall have
                  been employed by or associated with the Company is
                  confidential information and the Company's exclusive property;
                  provided, however, that the foregoing restrictions shall not
                  apply to the extent that such information. (A) is clearly
                  obtainable in the public domain, (B) becomes obtainable in the
                  public domain, except by reason of the breach by the Executive
                  of the terms hereof, (C) was not acquired by the Executive in
                  connection with his employment or affiliation with the
                  Company, (D) was not acquired by the Executive from the
                  Company or its representatives, or (E) is required to be
                  disclosed by rule of law or by order of a court or
                  governmental body or agency.

                           (b) The Executive agrees and understands that the
remedy at law for any breach by him of this Paragraph 6 will be inadequate and
that the damages flowing from such breach are not readily susceptible to being
measured in monetary terms. Accordingly, it is acknowledged that, upon adequate
proof of the Executive's violation of any legally enforceable provision of this
Paragraph 6, the Company shall be entitled to immediate injunctive relief and
may obtain a temporary order restraining any threatened or further breach.
Nothing in this Paragraph 6 shall be deemed to limit the Company's remedies at
law or in equity for any breach by the Executive of any of the provisions of
this Paragraph 6 which may be pursued or availed of by the Company.

                           (c) The Executive has carefully considered the nature
and extent of the restrictions upon him and the rights and remedies conferred
upon the Company under this Paragraph 6, and hereby acknowledges and agrees that
the same are reasonable in time and territory, are designed to eliminate
competition which otherwise would be unfair to the Company, do not stifle the
inherent skill and experience of the Executive, would not operate as a bar to
the Executive's sole means of support, are fully required to protect the
legitimate interests of the Company and do not confer a benefit upon the Company
disproportionate to the detriment to the Executive.

                  7.       REPRESENTATIONS AND WARRANTIES OF THE COMPANY.

                           (a) The Company is a corporation duly organized,
validly existing and in good standing under the laws of the State of Ohio, and
has all requisite corporate power and authority to enter into, execute and
deliver this Employment Agreement, fulfill its obligations hereunder and
consummate the transactions contemplated hereby.

- --------------------------------------------------------------------------------
                                                                          Page 6
<PAGE>   8

                           (b) The execution and delivery of, performance of
obligations under, and consummation of the transactions contemplated by, this
Employment Agreement have been duly authorized and approved by all requisite
corporate action by or in respect of the Company, and this Employment Agreement
constitutes the legally valid and binding obligation of the Company, enforceable
by the Executive in accordance with its terms.

                           (c) No provision of the Company's governing documents
or any agreement to which its is a party or by which it is bound or of any
material law or regulation of the kind usually applicable and binding upon the
Company prohibits or limits its ability to enter into, execute and deliver this
Employment Agreement, fulfill its respective obligations hereunder and
consummate the transactions contemplated hereby.

                  8.       MISCELLANEOUS.

                           (a) The Executive represents and warrants that he is
not a party to any agreement, contract or understanding, whether employment or
otherwise, which would restrict or prohibit him from undertaking or performing
employment in accordance with the terms and conditions of this Employment
Agreement.

                           (b) The provisions of this Employment Agreement are
severable and if any one or more provisions may be determined to be illegal or
otherwise unenforceable, in whole or in part, the remaining provisions and any
partially unenforceable provision to the extent enforceable in any jurisdiction
nevertheless shall be binding and enforceable.

                           (c) The rights and obligations of the Company under
this Employment Agreement shall inure to the benefit of, and shall be binding
on, the Company and its successors and assigns, and the rights and obligations
(other than obligations to perform services) of the Executive under this
Employment Agreement shall inure to the benefit of, and shall be binding upon,
the Executive and his heirs, personal representatives and assigns.

                           (d) Any controversy or claim arising out of or
relating to this Employment Agreement, or the breach thereof, shall be settled
by arbitration in accordance with the Rules of the American Arbitration
Association then pertaining in the City of Cleveland, Ohio, and judgment upon
the award rendered by the arbitrator or arbitrators may be entered in any court
having jurisdiction thereof. The arbitrator or arbitrators shall be deemed to
possess the powers to issue mandatory orders and restraining orders in
connection with such arbitration; provided, however, that nothing in this
Paragraph 8(d) shall be construed so as to deny the Company the right and power
to seek and obtain injunctive relief in a court of equity for any breach or
threatened breach by the Executive of any of his covenants contained in
Paragraph 8 hereof.

                           (e) Any notice to be given under this Employment
Agreement shall be personally delivered in writing or shall have been deemed
duly given when received after it is posted in the United States mail, postage
prepaid, registered or certified, return receipt requested, and if mailed to the
Company, shall be addressed to its principal place of business, attention:
General Counsel, and if mailed to the Executive, shall be addressed to him at
his home address last known on the records of the Company, or at such other
address or addresses as either the Company or the Executive may hereafter
designate in writing to the other.

                           (f) The failure of either party to enforce any
provision or provisions of this Employment Agreement shall not in any way be
construed as a waiver of any such provision or provisions as to any future
violations thereof, nor prevent that party thereafter from enforcing each and
every other provision of this Employment Agreement. The rights granted the
parties herein are


- --------------------------------------------------------------------------------
                                                                          Page 7
<PAGE>   9


cumulative and the waiver of any single remedy shall not constitute a waiver of
such party's right to assert all other legal remedies available to it under the
circumstances.

                           (g) This Employment Agreement supersedes all prior
agreements and understandings between the parties and may not be modified or
terminated orally. No modification, termination or attempted waiver shall be
valid unless in writing and signed by the party against whom the same is sought
to be enforced.

                           (h) This Employment Agreement shall be governed by
and construed according to the laws of the State of Ohio.

                           (i) Captions and paragraph headings used herein are
for convenience and are not a part of this Employment Agreement and shall not be
used in construing it.

                           (j) Where necessary or appropriate to the meaning
hereof, the singular and plural shall be deemed to include each other, and the
masculine, feminine and neuter shall be deemed to include each other.

                  IN WITNESS WHEREOF, the parties have executed this Employment
Agreement on the day and year first set forth above.

                                DEVELOPERS DIVERSIFIED REALTY
                                     CORPORATION, an Ohio corporation

                                       /s/ Scott A. Wolstein
                                By_____________________________________________
                                     Scott A. Wolstein, Chief Executive Officer

                                       /s/ James A. Schoff
                                  _____________________________________________
                                  JAMES A. SCHOFF

- --------------------------------------------------------------------------------
                                                                          Page 8

<PAGE>   10


                                    EXHIBIT A
                                    ---------


I.                INCENTIVE OPPORTUNITY

                                                   BONUS AS
                                                   % OF SALARY
                                                   -----------

                                  THRESHOLD               TARGET       MAXIMUM
                                  ---------               ------       -------

                                     25%                    50%          100%



- --------------------------------------------------------------------------------
                                                                          Page 9





<TABLE> <S> <C>

<ARTICLE> 5
<MULTIPLIER> 1,000
<CURRENCY> U.S. DOLLARS

<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          DEC-31-1999
<PERIOD-START>                             JAN-01-1999
<PERIOD-END>                               SEP-30-1999
<EXCHANGE-RATE>                                      1
<CASH>                                           1,461
<SECURITIES>                                         0
<RECEIVABLES>                                        0
<ALLOWANCES>                                         0
<INVENTORY>                                          0
<CURRENT-ASSETS>                                     0
<PP&E>                                       2,008,165
<DEPRECIATION>                               (238,810)
<TOTAL-ASSETS>                               2,267,384
<CURRENT-LIABILITIES>                                0
<BONDS>                                      1,018,875
                                0
                                    303,750
<COMMON>                                         6,131
<OTHER-SE>                                     574,301
<TOTAL-LIABILITY-AND-EQUITY>                 2,267,384
<SALES>                                              0
<TOTAL-REVENUES>                               195,678
<CGS>                                                0
<TOTAL-COSTS>                                        0
<OTHER-EXPENSES>                                89,344
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                              50,081
<INCOME-PRETAX>                                 65,647
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                             65,647
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                    65,647
<EPS-BASIC>                                       0.74
<EPS-DILUTED>                                     0.71


</TABLE>


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