ARKANSAS BEST CORP /DE/
10-K405, 2000-03-09
TRUCKING (NO LOCAL)
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<PAGE>   1
                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-K

[X]  Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange
     Act of 1934

For the fiscal year December 31, 1999.

[ ]  Transition Report Pursuant to Section 13 or 15(d) of the Securities
     Exchange Act of 1934

 For the transition period from           to          .
                                ----------  ----------

Commission file number 0-19969


                            ARKANSAS BEST CORPORATION
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)


                    Delaware                             71-0673405
      -----------------------------------            ---------------------
        (State or other jurisdiction of               (I.R.S. Employer
         incorporation or organization)              Identification No.)

 3801 Old Greenwood Road, Fort Smith, Arkansas              72903
- ------------------------------------------------     ---------------------
    (Address of principal executive offices)             (Zip Code)



         Registrant's telephone number, including area code 501-785-6000


           Securities registered pursuant to Section 12(b) of the Act:

                                      None
                              ---------------------
                                (Title of Class)

           Securities registered pursuant to Section 12(g) of the Act:

<TABLE>
<CAPTION>
                                                        Name of each exchange
          Title of each class                            on which registered
- -----------------------------------------            -----------------------
<S>                                                  <C>
Common Stock, $.01 Par Value ......................... Nasdaq Stock Market/NMS
$2.875 Series A Cumulative Convertible
exchangeable Preferred Stock, $.01 Par Value ......... Nasdaq Stock Market/NMS
</TABLE>


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15 (d) of The Securities Exchange Act of 1934
during the preceding 12 months (or for shorter period that the Registrant was
required to file such reports) and (2) has been subject to such filing
requirements for the past 90 days. Yes [X] No [ ]

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K [X].

The aggregate market value of the voting stock held by non-affiliates of the
Registrant as of February 18, 2000, was $196,001,193.

The number of shares of Common Stock, $.01 par value, outstanding as of February
18, 2000, was 19,762,133.

Documents incorporated by reference into the Form 10-K

1) The following sections of the 1999 Annual Report to Shareholders:

          - Market and Dividend Information

          - Selected Financial Data

          - Management's Discussion and Analysis of Financial Condition and
            Results of Operations

          - Quantitative and Qualitative Disclosures About Market Risk

          - Consolidated Financial Statements

2) Proxy Statement for the Annual Shareholder's meeting to be held April 19,
   2000                                                INTERNET:www.arkbest.com

                                       1

<PAGE>   2




                            ARKANSAS BEST CORPORATION
                                    FORM 10-K

                                TABLE OF CONTENTS


<TABLE>
<CAPTION>
 ITEM                                                                                                                PAGE
NUMBER                                                                                                              NUMBER
<S>            <C>                                                                                                 <C>
                                                            PART I

Item 1.         Business ....................................................................................          3
Item 2.         Properties ..................................................................................         11
Item 3.         Legal Proceedings ...........................................................................         12
Item 4.         Submission of Matters to a Vote of Security Holders .........................................         12


                                                            PART II

Item 5.         Market for Registrant's Common Equity and Related Shareholder Matters .......................         13
Item 6.         Selected Financial Data .....................................................................         13
Item 7.         Management's Discussion and Analysis of Financial Condition
                 and Results of Operations ..................................................................         13
Item 7A.        Quantitative and Qualitative Disclosures About Market Risk...................................         13
Item 8.         Financial Statements and Supplementary Data .................................................         13
Item 9.         Changes in and Disagreements with Accountants on
                 Accounting and Financial Disclosure ........................................................         13


                                                           PART III

Item 10.        Directors and Executive Officers of the Registrant ..........................................         14
Item 11.        Executive Compensation ......................................................................         14
Item 12.        Security Ownership of Certain Beneficial Owners and Management ..............................         14
Item 13.        Certain Relationships and Related Transactions ..............................................         14


                                                            PART IV

Item 14.        Exhibits, Financial Statement Schedules and Reports on Form 8-K .............................         15
</TABLE>



                                       2

<PAGE>   3


                                     PART I

Except for historical information contained herein, the following discussion
contains forward-looking statements that involve risks and uncertainties.
Arkansas Best Corporation's (the "Company") actual results could differ
materially from those discussed here. Factors that could cause or contribute to
such differences include, but are not limited to, those discussed in Item 1,
"Business."

ITEM 1. BUSINESS

(a) GENERAL DEVELOPMENT OF BUSINESS

CORPORATE PROFILE

Arkansas Best Corporation (the "Company") is a diversified holding company
engaged through its subsidiaries primarily in motor carrier transportation
operations, intermodal transportation operations and truck tire retreading and
new tire sales (see Note N of the Consolidated Financial Statements appearing on
pages 39 through 41 of the registrant's Annual Report). Principal subsidiaries
are ABF Freight System, Inc. ("ABF"); Treadco, Inc. ("Treadco"); Clipper
Express Company and related companies ("Clipper"); G.I. Trucking Company ("G.I.
Trucking"); and FleetNet America, LLC; and until July 15, 1997, Cardinal Freight
Carriers, Inc. ("Cardinal").

HISTORICAL BACKGROUND

The Company was publicly owned from 1969 until 1988, when
it was acquired in a leveraged buyout by a corporation organized by Kelso &
Company, L.P. ("Kelso").

In 1992, the Company completed an initial public offering of Common Stock par
value $.01 (the "Common Stock"). The Company also repurchased substantially all
the remaining shares of Common Stock beneficially owned by Kelso, thus ending
Kelso's investment in the Company.

In 1993, the Company completed a public offering of 1,495,000 shares of
preferred stock ("Preferred Stock").

In August 1995, pursuant to a tender offer, a wholly owned subsidiary of the
Company purchased the outstanding shares of common stock of WorldWay Corporation
("WorldWay"), at a price of $11 per share (the "Acquisition"). WorldWay was a
publicly-held company engaged through its subsidiaries in motor carrier
operations. The total purchase price of WorldWay amounted to approximately $76
million. Assets acquired had an estimated fair value of approximately $313.0
million and liabilities assumed had a fair value of approximately $252.0
million.

During the first half of 1999, the Company acquired 2,457,000 shares of Treadco
for $23.7 million via a cash tender offer pursuant to a definitive merger
agreement. As a result of the transaction, Treadco became a wholly owned
subsidiary of the Company (see Note R appearing on page 45 of the registrant's
Annual Report).

(b) FINANCIAL INFORMATION ABOUT INDUSTRY SEGMENTS

The response to this portion of Item 1 is included in "Note N - Operating
Segment Data" appearing on pages 39 through 41 of the registrant's Annual Report
to Shareholders for the year ended December 31, 1999, and is incorporated herein
by reference under Item 14.


                                       3

<PAGE>   4


ITEM 1. BUSINESS - continued

(c) NARRATIVE DESCRIPTION OF BUSINESS

GENERAL

During the periods being reported on, the Company operated in five defined
reportable operating segments: 1) ABF; 2) G.I. Trucking; 3) Cardinal, which was
sold in July 1997; 4) Clipper; and 5) Treadco. Note N to the Consolidated
Financial Statements contains additional information regarding the Company's
operating segments and appears on pages 39 through 41 of the registrant's Annual
Report to Shareholders for the year ended December 31, 1999, and is incorporated
herein by reference under Item 14.

DISCONTINUED OPERATIONS

As of June 30, 1997, and prior periods since 1995, the Company was engaged in
providing logistics services, including warehousing and distribution, through
two wholly owned subsidiaries, The Complete Logistics Company ("CLC") and
Integrated Distribution, Inc. ("IDI"). CLC was sold on August 8, 1997. In
September, 1997, the Company completed a formal plan to exit the logistics
segment by disposing of IDI. The Company closed the sale of IDI on October 31,
1997.

At December 31, 1998, the Company was engaged in international ocean freight
services through its subsidiary, CaroTrans International, Inc. ("Clipper
International"), a non-vessel operating common carrier (N.V.O.C.C.). On February
28, 1999, the Company completed a formal plan to exit its international ocean
freight N.V.O.C.C. services by disposing of the business and assets of Clipper
International. On April 17, 1999, the Company closed the sale of the business
and certain assets of Clipper International, including the trade name "CaroTrans
International, Inc." Remaining assets are being liquidated by the Company.

EMPLOYEES

At December 31, 1999, the Company and its subsidiaries had a total of 15,269
employees of which approximately 62% are members of a labor union.

MOTOR CARRIER OPERATIONS

LESS-THAN-TRUCKLOAD MOTOR CARRIER OPERATIONS

GENERAL

The Company's less-than-truckload ("LTL") motor carrier operations are conducted
through ABF, ABF Freight System (B.C.), Ltd. ("ABF-BC"), ABF Freight System
Canada, Ltd. ("ABF-Canada"), ABF Cartage, Inc. ("Cartage"), and Land-Marine
Cargo, Inc. ("Land-Marine") (collectively "ABF") and G.I. Trucking Company
("G.I. Trucking").

LTL carriers offer services to shippers transporting a wide variety of large and
small shipments to geographically dispersed destinations. LTL carriers pick up
small shipments throughout the vicinity of a local terminal and consolidate them
at the terminal. Shipments are consolidated by destination for transportation by
intercity units to their destination cities or to distribution centers.
Shipments from various locations can be reconsolidated for transportation to
distant destinations, other distribution centers or local terminals. Once
delivered to a local terminal, a shipment is delivered to the customer by local
trucks operating from the terminal. In some cases, when a sufficient number of
different shipments at one origin terminal are going to a common destination,
they can be combined to make a full trailerload. A trailer is then dispatched to
that destination without the freight having to be rehandled.


                                       4

<PAGE>   5


ITEM 1. BUSINESS - continued

COMPETITION, PRICING AND INDUSTRY FACTORS

The trucking industry is highly competitive. The Company's LTL motor carrier
subsidiaries actively compete for freight business with other national, regional
and local motor carriers and, to a lesser extent, with private carriage, freight
forwarders, railroads and airlines. Competition is based primarily on personal
relationships, price and service. In general, most of the principal motor
carriers use similar tariffs to rate interstate shipments. Competition for
freight revenue, however, has resulted in discounting which effectively reduces
prices paid by shippers. In an effort to maintain and improve its market share,
the Company's LTL motor carrier subsidiaries offer and negotiate various
discounts.

The trucking industry, including the Company's LTL motor carrier subsidiaries,
is directly affected by the state of the overall economy. The trucking industry
faces rising costs including government regulations on safety, maintenance and
fuel economy. In addition, seasonal fluctuations also affect tonnage to be
transported. Freight shipments, operating costs and earnings also are affected
adversely by inclement weather conditions.

INSURANCE AND SAFETY

Generally, claims exposure in the motor carrier industry consists of cargo loss
and damage, auto liability, property damage and bodily injury and workers'
compensation. The Company's motor carrier subsidiaries are effectively
self-insured for the first $100,000 of each cargo loss, $300,000 of each
workers' compensation loss and $200,000 of each general and auto liability loss,
plus an aggregate of $750,000 of auto liability losses between $200,000 and
$500,000. The Company maintains insurance adequate to cover losses in excess of
such amounts. The Company has been able to obtain adequate coverage and is not
aware of problems in the foreseeable future which would significantly impair its
ability to obtain adequate coverage at comparable rates for its motor carrier
operations.

ABF FREIGHT SYSTEM, INC.

Headquartered in Fort Smith, Arkansas, ABF is the largest subsidiary of the
Company. ABF currently accounts for approximately 74% of the Company's
consolidated revenues. ABF is the fourth largest national LTL motor carrier in
the United States, based on revenues for 1999 as reported to the U.S. Department
of Transportation ("D.O.T."). ABF provides direct service to over 98.6% of the
cities in the United States having a population of 25,000 or more. ABF provides
interstate and intrastate direct service to more than 40,000 points through 311
terminals in all 50 states, Canada and Puerto Rico. Through an alliance and
relationships with trucking companies in Mexico, ABF provides motor carrier
services to customers in that country as well. ABF was incorporated in Delaware
in 1982 and is the successor to Arkansas Motor Freight, a business originally
organized in 1935.

ABF offers long-haul, interstate, regional and intrastate transportation of
general commodities through LTL, assured services and expedited shipments.
General commodities include all freight except hazardous waste, dangerous
explosives, commodities of exceptionally high value, commodities in bulk and
those requiring special equipment. ABF's general commodities shipments differ
from shipments of bulk raw materials which are commonly transported by railroad,
pipeline and water carrier.

General commodities transported by ABF include, among other things, food,
textiles, apparel, furniture, appliances, chemicals, non-bulk petroleum
products, rubber, plastics, metal and metal products, wood, glass, automotive
parts, machinery and miscellaneous manufactured products. During the year ended
December 31, 1999, no single customer accounted for more than 3% of ABF's
revenues, and the ten largest customers accounted for less than 9% of ABF's
revenues.



                                       5

<PAGE>   6



ITEM 1. BUSINESS - continued

EMPLOYEES

At December 31, 1999, ABF employed 12,190 persons. Employee compensation and
related costs are the largest components of ABF's operating expenses. In 1999,
such costs amounted to 64.1% of ABF's revenues. Approximately 79% of ABF's
employees are covered under a collective bargaining agreement with the
International Brotherhood of Teamsters ("IBT"). The IBT voted in favor of a new
labor contract on April 9, 1998. The contract was effective April 1, 1998, and
is for a five-year term. The contract provides for an average annual wage and
benefit increase during its term of approximately 2.3%, including a lump-sum
payment of $750 for the first contract year for all active employees who are IBT
members. During 1997 employee wages and benefits increased an average of 3.9%.
Under the terms of the National Agreement, ABF is required to contribute to
various multiemployer pension plans maintained for the benefit of its employees
who are members of the IBT. Amendments to the Employee Retirement Income
Security Act of 1974 ("ERISA") pursuant to the Multiemployer Pension Plan
Amendments Act of 1980 (the "MPPA Act") substantially expanded the potential
liabilities of employers who participate in such plans. Under ERISA, as amended
by the MPPA Act, an employer who contributes to a multiemployer pension plan and
the members of such employer's controlled group are jointly and severally liable
for their proportionate share of the plan's unfunded liabilities in the event
the employer ceases to have an obligation to contribute to the plan or
substantially reduces its contributions to the plan (i.e., in the event of plan
termination or withdrawal by the Company from the multiemployer plans). Although
the Company has no current information regarding its potential liability under
ERISA in the event it wholly or partially ceases to have an obligation to
contribute or substantially reduces its contributions to the multiemployer plans
to which it currently contributes, management believes that such liability would
be material. The Company has no intention of ceasing to contribute or of
substantially reducing its contributions to such multiemployer plans.

Four of the five largest LTL carriers are unionized and generally pay comparable
amounts for wages and benefits. Non-union companies typically pay employees less
than union companies. Due to its national reputation and its high pay scale, ABF
has not historically experienced any significant difficulty in attracting or
retaining qualified drivers.

G.I. TRUCKING COMPANY

Headquartered in La Mirada, California, G.I. Trucking is one of the five largest
Western states-based non-union regional LTL motor carrier. G.I. Trucking offers
one to three-day regional service through a network of 33 terminals and 37 agent
partners in 15 Western and Southwestern states including Hawaii and Alaska. G.I.
Trucking accounted for approximately 8% of the Company's consolidated revenues
in 1999. During the year ended December 31, 1999, G.I. Trucking's largest
customer and its suppliers accounted for more than 23% of G.I. Trucking's
revenues.

G.I. Trucking provides transcontinental service through a partnership with three
other regional carriers through three major hub terminals located in the Midwest
and the East Coast. Customer service is enhanced through EDI communications
between the partners.

G.I. Trucking's linehaul structure utilizes company solo drivers, company
sleeper teams, contract carriers and one-way carriers, providing flexibility in
maintaining customer service and lane balance. G.I. Trucking's family of
electronic services include EDI information, customer FAX capabilities, tracing,
rating and reporting interface.


                                       6


<PAGE>   7



ITEM 1. BUSINESS - continued

CARDINAL

The Company's truckload motor carrier operations were conducted primarily
through Cardinal. On July 15, 1997, the Company closed the sale of Cardinal.

INTERMODAL OPERATIONS

GENERAL

The Company's intermodal transportation operations are conducted through
Clipper, headquartered in Lemont, Illinois. Clipper operates through two
business units: Clipper LTL and Clipper Freight Management ("CFM"), and offers
domestic intermodal freight services, utilizing a variety of transportation
modes including rail, over-the-road and air.

COMPETITION, PRICING AND INDUSTRY FACTORS

Clipper operates in highly competitive environments. Competition is based on the
most consistent transit times, freight rates, damage-free shipments and on-time
delivery of freight. Clipper competes with other intermodal transportation
operations, freight forwarders, railroads and airlines, as well as with other
national and regional LTL and truckload motor carrier operations. Intermodal
transportation operations are akin to motor carrier operations in terms of
market conditions, with revenues being weaker in the first quarter and stronger
in the months of September and October. Freight shipments, operating costs and
earnings are also affected by inclement weather. The reliability of rail
services, a critical component of Clipper's ability to provide service to its
customers, was a significant problem during 1998, causing Clipper to experience
lost revenue and higher operating costs. In the fourth quarter of 1998, Clipper
experienced some improvements in the on-time service level of its rail
suppliers. In 1999, rail service continued to improve; however, in certain
lanes, rail service remained inconsistent. Clipper is aggressively trying to
regain this lost business but is faced with competition from truckload carriers
and other rail service providers. During the fourth quarter of 1999, Clipper
experienced some success in regaining intermodal customers lost.

CLIPPER

Clipper's revenues accounted for approximately 7% of consolidated revenues for
1999. During the year ended December 31, 1999, no single customer accounted for
more than 7% of Clipper's revenues.

CLIPPER LTL

Clipper LTL operates primarily through Clipper Exxpress Company ("Clipper
Exxpress"). Management believes Clipper Exxpress is one of the ten largest
intermodal consolidators and forwarders of LTL shipments in the United States.
Clipper LTL accounts for 36% of Clipper's 1999 revenues.

Clipper LTL's collection and distribution network consists of 32 service centers
geographically dispersed throughout the United States. Clipper LTL's selection
of markets depends on size (lane density), availability of quality rail service
and truck line-haul service, length of haul and competitor profile. Traffic
moving between its ten most significant market pairs generates approximately 33%
of Clipper's LTL revenue. A majority of Clipper's LTL revenue is derived from
long-haul, metro area-to-metro area transportation.

Although pickup and delivery and terminal handling is performed by agents,
Clipper LTL has an operations and customer service staff located at or near many
of its principal agents' terminals to monitor service levels and provide an
interface between customers and agents.



                                       7

<PAGE>   8



ITEM 1. BUSINESS - continued

CFM

CFM provides services through Agricultural Express of America, Inc. (d/b/a/
Clipper Controlled Logistics), Agile Freight System, Inc. (d/b/a Clipper Highway
Services), and partially through Clipper Exxpress Company, accounting for
approximately 64% of Clipper's revenues during 1999.

CFM provides an extensive list of transportation services such as intermodal and
truck brokerage, warehousing, consolidation, transloading, repacking, and other
ancillary services. As an intermodal marketing operation, CFM arranges for loads
to be picked up by a drayage company, tenders them to a railroad, and then
arranges for a drayage company to deliver the shipment on the other end of the
move. CFM's role in this process is to select the most cost-effective means to
provide quality service, and to expedite movement of the loads at various
interface points to ensure seamless door-to-door transportation.

Clipper Controlled Logistics provides high quality, temperature-controlled
intermodal transportation service to fruit and produce brokers, growers,
shippers and receivers and supermarket chains, primarily from the West to the
Midwest, Canada, and the eastern United States. At December 31, 1999, Clipper
Controlled Logistics owns or leases 694 temperature-controlled trailers that it
deploys in the seasonal fruit and vegetable markets. These markets are carefully
selected in order to take advantage of various seasonally high rates, which peak
at different times of the year. By focusing on the spot market for produce
transport, Clipper Controlled Logistics is able to generate, on average, a
higher revenue per load compared to standard temperature-controlled carriers
that pursue more stable year-round temperature-controlled freight. Clipper
Controlled Logistics' services also include transportation of non-produce loads
requiring protective services and leasing trailers during non-peak produce
seasons.

Clipper Highway Services is a non-asset intensive, premium service, long-haul
truckload carrier that primarily utilizes two-person driver teams provided by
contractors and provides truck brokering. Clipper Highway Services provides
expedited truckload service in tightly focused long-haul lanes that originate or
terminate near a Clipper LTL market. Clipper Highway Services moves full
truckloads of consolidated LTL shipments for Clipper LTL, as well as for other
shippers.

TREADCO

GENERAL

The Company's tire operations are conducted by Treadco, the nation's largest
independent tire retreader for the trucking industry and the largest independent
commercial truck tire dealer. Treadco has 59 locations in the U.S. located
primarily in the south, southwest, lower midwest and west. Treadco's revenues
currently account for approximately 11% of the Company's consolidated revenues.

COMPETITION, PRICING AND INDUSTRY FACTORS

The trucking industry faces rising costs including government regulations on
safety, maintenance and fuel economy. As a result, trucking companies
continually seek ways to obtain more mileage from new tires and less expensive
ways to replace old tires. Retreading tires is significantly less expensive than
buying new tires. The retread tire market is highly competitive. No single
dealer dominates the retread market. While Treadco is the nation's largest
independent retreader for the trucking industry, Goodyear is the largest single
provider of retread services, which it offers through its dealers who also sell
new Goodyear tires. Historically, Treadco was a Bandag Incorporated ("Bandag")
franchisee and competed primarily against smaller independent dealers in a
highly fragmented market. Following the termination of the Bandag franchise
agreements in 1996, Treadco has seen increased competition as Bandag has granted
additional franchises in some locations currently being served by Treadco.
During the fourth quarter of 1997, Bandag acquired five multi-location


                                       8

<PAGE>   9



ITEM 1. BUSINESS - continued

Bandag franchises, through a subsidiary, Tire Distribution Systems, Inc.
("TDS"). The combination of the five franchises made TDS the second largest
truck tire retreader and the second largest commercial truck tire dealer. New
tire manufacturers are also entering the retreading market. This competition has
led to increased pricing pressures in the marketplace. Treadco's ability to
offer excellent and reliable 24-hour service through its extensive coverage
network of 57 service facilities to its niche market customers, competitive
pricing, central administration and its inventory and other information
technology systems appeal to fleet customers and enable Treadco to compete
effectively.

The new truck tire business is also highly competitive and includes various
manufacturers, dealers and retailers. In addition, the new tire market is being
impacted by lower cost imports. As a result, new tire prices remain highly
competitive. Treadco effectively competes in the new tire market by offering
excellent service and competitive pricing. Generally, demand for new truck tires
is closely related to the strength of regional and, ultimately national
economies.

In addition to sales of new tires and retread tires, Treadco also provides
tire-related services, ranging from full scale tire management programs, which
customers have outsourced to Treadco, to wheel and alignment services provided
at specially equipped Treadco service centers to emergency roadside tire-related
services. The service portion of Treadco's business provided 11.6% of Treadco's
1999 revenue.

Treadco experiences reduced demand for retreads and new truck tires in the
winter months due to more difficult driving and tire maintenance conditions
resulting from the inclement weather. Treadco's operations are somewhat
seasonal, with the third quarter of the calendar year generally having the
highest sales.

INSURANCE AND SAFETY

Generally, claims exposure for Treadco consists of general and auto liability,
property damage and bodily injury and workers' compensation. Treadco is
effectively self-insured for the first $300,000 of each workers' compensation
loss and $200,000 of each general and auto liability loss. Treadco maintains
insurance adequate to cover losses in excess of such amounts. Treadco has been
able to obtain adequate coverage and is not aware of problems in the foreseeable
future which would significantly impair its ability to obtain adequate coverage
at comparable rates for its tire operations.

BUSINESS OPERATIONS

Treadco uses the precure process to retread tires at all of its locations. The
precure process uses a specific tread design measured from strips of tread
rubber, cut and applied to the casing. A flexible rubber envelope then seals
each tire which is placed in a bonding chamber. Air pressure in the chamber
creates uniform force, applying pressure on all points of the tire. The tread is
bonded to the casing by using a combination of heat and air pressure to cure the
encased tire in the bonding chamber.

The principal raw material in manufacturing retreaded truck tires is synthetic
rubber, which is comprised of styrene and butadiene, both petroleum derivatives.
Thus, the commodity price of oil directly affects the price of the Company's
principal raw materials. However, because retreading uses roughly one-third of
the amount of oil that the manufacture of new tires requires, retreads maintain
a competitive price advantage in comparison to new tires, particularly when oil
prices increase.

In October 1995, Treadco reached an agreement with Oliver Rubber Company
("Oliver") to be a supplier of equipment and related materials for Treadco's
truck tire precure retreading business. Under the Oliver license agreements,
Treadco purchases from Oliver precured tread rubber and bonding cushion gum and
PNEUFLEX tread rubber (collectively "Rubber Products"). Treadco's obligation to
purchase Rubber Products from Oliver is subject to (i) Oliver's continuing to
produce Rubber Products of no less quality and durability than it presently
produces, and (ii) Oliver's overall pricing program for Treadco.


                                       9

<PAGE>   10


ITEM 1. BUSINESS - continued

Treadco's sales and marketing strategy is based on its service strengths,
network of production and sales facilities and strong regional reputation. None
of Treadco's customers for retreads and new tires, including ABF or other
affiliates, represent more than 2% of Treadco's revenues for 1999.

ENVIRONMENTAL AND OTHER GOVERNMENT REGULATIONS

The Company is subject to federal, state and local environmental laws and
regulations relating to, among other things, contingency planning for spills of
petroleum products, and its disposal of waste oil. In addition, the Company is
subject to significant regulations dealing with underground fuel storage tanks.
The Company's subsidiaries store some fuel for their tractors and trucks in
approximately 78 underground tanks located in 27 states. Maintenance of such
tanks is regulated at the federal and, in some cases, state levels. The Company
believes that it is in substantial compliance with all such regulations. The
Company is not aware of any leaks from such tanks that could reasonably be
expected to have a material adverse effect on the Company. Environmental
regulations were adopted by the United States Environmental Protection Agency
("EPA") that required the Company to upgrade its underground tank systems by
December 1998. The Company successfully completed the upgrades prior to December
31, 1998.

The Company has received notices from the EPA and others that it has been
identified as a potentially responsible party ("PRP") under the Comprehensive
Environmental Response Compensation and Liability Act or other federal or state
environmental statutes at several hazardous waste sites. After investigating the
Company's or its subsidiaries' involvement in waste disposal or waste generation
at such sites, the Company has either agreed to de minimis settlements
(aggregating approximately $300,000 over the last ten years), or believes its
obligations with respect to such sites would involve immaterial monetary
liability, although there can be no assurances in this regard.

Treadco is affected by a number of governmental regulations relating to the
development, production and sale of retreaded and new tires, the raw materials
used to manufacture such products (including petroleum, styrene and butadiene),
and to environmental and safety matters. In addition, the retreading process
creates rubber particulate, or "dust," which requires gathering and disposal,
and Treadco disposes of used and nonretreadable tire casings, both of which
require compliance with environmental and disposal laws. In some situations,
Treadco could be liable for disposal problems, even if the situation resulted
from previous conduct of Treadco that was lawful at the time or from improper
conduct of, or conditions caused by, persons engaged by Treadco to dispose of
particulate and discarded casings. Such cleanup costs or costs associated with
compliance with environmental laws applicable to the tire retreading process
could be substantial and have a material adverse effect on Treadco's financial
condition. Treadco believes that it is in substantial compliance with all laws
applicable to such operations, however, and is not aware of any situation or
condition that could reasonably be expected to have a material adverse effect on
Treadco's operations or financial condition.

As of December 31, 1999, the Company has accrued approximately $2.7 million to
provide for environmental-related liabilities. The Company's environmental
accrual is based on management's best estimate of the actual liability. The
Company's estimate is founded on management's experience in dealing with similar
environmental matters and on actual testing performed at some sites. Management
believes that the accrual is adequate to cover environmental liabilities based
on the present environmental regulations. Accruals for environmental liabilities
are included in the balance sheet as accrued expenses.



                                       10

<PAGE>   11



ITEM 2. PROPERTIES

The Company owns its executive office building in Fort Smith, Arkansas which
contains approximately 196,000 square feet.

ABF

ABF currently operates out of 311 terminal facilities of which it owns 81,
leases 49 from an affiliate and leases the remainder from non-affiliates. ABF's
principal terminal facilities are as follows:

<TABLE>
<CAPTION>
                                                            No. of Doors          Square Footage (1)
                                                            ------------          ------------------
<S>                                                         <C>                   <C>
Owned:
         Dayton, Ohio                                            330                    252,940
         Ellenwood, Georgia                                      228                    153,209
         South Chicago, Illinois                                 276                    149,610
         Carlisle, Pennsylvania (East)                           101                     72,497
         Dallas, Texas                                           108                     87,534

Leased from affiliate, Transport Realty:
         North Little Rock, Arkansas                             195                    138,830
         Albuquerque, New Mexico                                  85                     67,700
         Carlisle, Pennsylvania (West)                           140                     66,484
         Pico Rivera, California                                  94                     52,900

Leased from non-affiliate:
         Winston-Salem, North Carolina                           150                    160,700
         Salt Lake City, Utah                                     92                     35,910
</TABLE>


(1) Includes shop and driver room square footage.

G.I. TRUCKING

G.I. Trucking currently operates out of 70 terminal facilities of which 33 are
company operated and 37 are agent terminals. G.I. Trucking owns 11 facilities,
leases 3 facilities from an affiliate and the remainder of the facilities are
leased from non-affiliates.

CLIPPER

Clipper operates from 32 service centers, geographically dispersed throughout
the United States. Clipper leases all of its facilities.

TREADCO

Treadco currently operates from 59 locations. Treadco owns 26 production and
sales facilities and leases the remainder of its production and sales facilities
from non-affiliates.


                                       11

<PAGE>   12


ITEM 3. LEGAL PROCEEDINGS

Various legal actions, the majority of which arise in the normal course of
business, are pending. None of these legal actions is expected to have a
material adverse effect on the Company's financial condition or results of
operations. The Company maintains liability insurance against most risks arising
out of the normal course of its business.

On October 30, 1995, Treadco filed a lawsuit in Arkansas State Court, alleging
that Bandag Incorporated ("Bandag") and certain of its officers and employees
had violated Arkansas statutory and common law in attempting to solicit
Treadco's employees to work for Bandag or its competing franchisees and
attempting to divert customers from Treadco. The Federal District Court ruled
that under terms of Treadco's franchise agreements with Bandag, all of the
issues involved in Treadco's lawsuit against Bandag were to be decided by
arbitration. The arbitration hearing began September 21, 1998, and in December
1998, prior to the completion of the arbitration, to avoid the uncertainty, cost
and burden of continuing the arbitration action, Treadco entered into a
settlement with Bandag, and certain of Bandag's current and former employees,
resolving all disputes and liabilities arising between them. Under the
settlement terms, Treadco received a one-time payment of $9,995,000 in
settlement of all the Company's claims. The settlement agreement represented a
compromise in settlement of disputed liabilities, obligations and claims and did
not constitute an admission of liability by either Treadco or Bandag. The
settlement resulted in other income for Treadco of $9,124,000. The settlement
payment was used to reduce Treadco's outstanding borrowings under its Revolving
Credit Agreement, which was terminated on June 25, 1999.

Treadco has been, in 1999, and will continue to be impacted by a provision in
the settlement agreement that the terms of the settlement remain confidential,
except with respect to certain disclosure requirements. Other than the
confidentiality provisions of the settlement agreement, Bandag and Treadco's
relationship in the future will be governed by the various state and federal
laws applicable to competitors.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

No matters were submitted to a vote of shareholders during the fourth quarter
ended December 31, 1999.



                                       12

<PAGE>   13

                                     PART II

ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED SHAREHOLDER MATTERS

The information set forth under the Caption "Market and Dividend Information" on
page 7 of the registrant's Annual Report to Shareholders for the year ended
December 31, 1999, is incorporated by reference under Item 14 herein.

ITEM 6.  SELECTED FINANCIAL DATA

The information set forth under the caption "Selected Financial Data" on page 6
of the registrant's Annual Report to Shareholders for the year ended December
31, 1999, is incorporated by reference under Item 14 herein.

ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
         OF OPERATIONS

"Management's Discussion and Analysis of Financial Condition and Results of
Operations," appearing on pages 8 through 16 of the registrant's Annual Report
to Shareholders for the year ended December 31, 1999, is incorporated by
reference under Item 14 herein.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

"Quantitative and Qualitative Disclosures About Market Risk," appearing on page
17 of the registrant's Annual Report to Shareholders for the year ended December
31, 1999, is incorporated by reference under Item 14 herein.

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The report of independent auditors, consolidated financial statements and
supplementary information, appearing on pages 19 through 45 of the registrant's
Annual Report to Shareholders for the year ended December 31, 1999, are
incorporated by reference under Item 14 herein.

ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
         FINANCIAL DISCLOSURE.

None.



                                       13

<PAGE>   14


                                    PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

The sections entitled "Election of Directors," "Directors of the Company,"
"Board of Directors and Committees," "Executive Officers of the Company" and
"Section 16(a) Beneficial Ownership Reporting Compliance" in the Company's Proxy
Statement for the Annual Meeting of Stockholders to be filed by the Company with
the Securities and Exchange Commission ("Definitive Proxy Statement"), set forth
certain information with respect to the directors, nominees for election as
directors and executive officers of the Company and are incorporated herein by
reference.

ITEM 11. EXECUTIVE COMPENSATION

The sections entitled "Executive Compensation," "Aggregated Options/SAR
Exercises in Last Fiscal Year and Fiscal Year-End Options/SAR Values,"
"Options/SAR Grants Table," "Executive Compensation and Development Committee
Interlocks and Insider Participation," "Retirement and Savings Plan,"
"Employment Contracts and Termination of Employment and Change in Control
Arrangements" and the paragraph concerning directors' compensation in the
section entitled "Board of Directors and Committees" in the Company's Definitive
Proxy Statement, set forth certain information with respect to compensation of
management of the Company and are incorporated herein by reference, provided,
however, the information contained in the sections entitled "Report on Executive
Compensation by the Executive Compensation and Development Committee and Stock
Option Committee" and "Stock Performance Graph" are not incorporated herein by
reference.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

The section entitled "Principal Shareholders and Management Ownership" in the
Company's Definitive Proxy Statement sets forth certain information with respect
to the ownership of the Company's voting securities and is incorporated herein
by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

The section entitled "Certain Transactions and Relationships" in the Company's
Definitive Proxy Statement sets forth certain information with respect to
relations of and transactions by management of the Company and is incorporated
herein by reference.


                                       14

<PAGE>   15


                                     PART IV


ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K.

(a)(1) FINANCIAL STATEMENTS

The following information appearing in the 1999 Annual Report to Shareholders is
incorporated by reference in this Form 10-K Annual Report as Exhibit (13):


<TABLE>
<CAPTION>
                                                                      Page
<S>                                                              <C>
Market for Registrant's Common Equity and
   Related Shareholder Matters                                            7
Selected Financial Data                                                   6
Management's Discussion and Analysis of
   Financial Condition and Results of Operations                     8 - 16
Quantitative and Qualitative Disclosures About Market Risk               17
Consolidated Financial Statements                                   19 - 45
Report of Independent Auditors                                           19
Selected Quarterly Financial Data                                        44
</TABLE>


With the exception of the aforementioned information, the 1999 Annual Report to
Shareholders is not deemed filed as part of this report. Financial statements
other than those listed are omitted for the reason that they are not required or
are not applicable. The following additional financial data should be read in
conjunction with the consolidated financial statements in such 1999 Annual
Report to Shareholders.

(a)(2) FINANCIAL STATEMENT SCHEDULES
                                                                      Page
For the years ended December 31, 1999, 1998 and 1997:
Schedule II - Valuation and Qualifying Accounts                         18

Schedules other than those listed are omitted for the reason that they are not
required or are not applicable, or the required information is shown in the
financial statements or notes thereto.

(a)(3) EXHIBITS

The exhibits filed with this report are listed in the Exhibit Index which is
submitted as a separate section of this report.

(b) REPORTS ON FORM 8-K
    None

(c) EXHIBITS

    See Item 14(a)(3) above.

    10.9 The Company's National Master Freight Agreement covering over-the-road
    and local cartage employees of private, common, contract and local cartage
    carriers for the period of April 1, 1998 through March 31, 2003.

(d) FINANCIAL STATEMENTS SCHEDULES

    The response to this portion of Item 14 is submitted as a separate section
    of this report.



                                       15

<PAGE>   16

                                   SIGNATURES


Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange
Act of 1934, the Registrant has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized.

                                         ARKANSAS BEST CORPORATION

                                         BY:   /s/ David E. Loeffler
                                            ------------------------------------
                                               David E. Loeffler
                                               Vice President - Chief Financial
                                                   Officer and Treasurer


Pursuant to the requirements of the Securities Exchange Act of 1934, this report
has been signed below by the following persons on behalf of the registrant and
in the capacities and on the dates indicated.

<TABLE>
<CAPTION>
             Signature                                 Title                                              Date
             ---------                                 -----                                              ----
<S>                                         <C>                                                <C>

/s/ William A. Marquard                      Chairman of the Board, Director                            March 7, 2000
- -------------------------------------                                                            ---------------------------
William A. Marquard


/s/ Robert A. Young, III                     Director, Chief Executive Officer                          March 7, 2000
- -------------------------------------        and President (Principal                            ---------------------------
Robert A. Young, III                         Executive Officer)



/s/ David E. Loeffler                        Vice President - Chief Financial Officer                   March 7, 2000
- -------------------------------------        and Treasurer                                       ---------------------------
David E. Loeffler


/s/ Frank Edelstein                          Director                                                   March 7, 2000
- -------------------------------------                                                            ---------------------------
Frank Edelstein


/s/ Arthur J. Fritz                          Director                                                   March 7, 2000
- -------------------------------------                                                            ---------------------------
Arthur J. Fritz


/s/ John H. Morris                           Director                                                   March 7, 2000
- -------------------------------------                                                            ---------------------------
John H. Morris


/s/ Alan. J. Zakon                           Director                                                   March 7, 2000
- -------------------------------------                                                            ---------------------------
Alan J. Zakon
</TABLE>


                                       16

<PAGE>   17



                                   SCHEDULE II
                 VALUATION AND QUALIFYING ACCOUNTS AND RESERVES
                            ARKANSAS BEST CORPORATION

<TABLE>
<CAPTION>
         COLUMN A                             COLUMN B       COLUMN C        COLUMN D          COLUMN E        COLUMN F
- --------------------------------------------------------------------------------------------------------------------------
                                                                            ADDITIONS
                                             BALANCE AT     CHARGED TO      CHARGED TO
                                              BEGINNING      COSTS AND    OTHER ACCOUNTS     DEDUCTIONS -     BALANCE AT
         DESCRIPTION                          OF PERIOD      EXPENSES        DESCRIBE          DESCRIBE      END OF PERIOD
- --------------------------------------------------------------------------------------------------------------------------
<S>                                         <C>            <C>            <C>              <C>               <C>
Year Ended December 31, 1999:
     Deducted from asset accounts:
         Allowance for doubtful
          accounts receivable............   $      7,051   $      2,967   $     2,664(A)   $      6,907(B)   $     5,775
==========================================================================================================================

Year Ended December 31, 1998:
     Deducted from asset accounts:
         Allowance for doubtful
          accounts receivable............   $      6,815   $      4,275   $     2,980(A)   $      7,019(B)   $     7,051
==========================================================================================================================

Year Ended December 31, 1997:
     Deducted from asset accounts:
         Allowance for doubtful .........                                                         7,926(B)
          accounts receivable ............   $     4,750   $      6,819   $     3,235(A)   $         63(C)   $     6,815
==========================================================================================================================
</TABLE>


Note A - Recoveries of amounts previously written off.

Note B - Uncollectible accounts written off.

Note C - The allowance for doubtful accounts for Cardinal Freight Carriers, Inc.
         as of the date of sale.

NOTE:    ALL INFORMATION REFLECTED IN THE ABOVE TABLE HAS BEEN RESTATED TO
         EXCLUDE VALUATION ALLOWANCES OF DISCONTINUED OPERATIONS.



                                       17

<PAGE>   18


                             FORM 10-K -- ITEM 14(c)
                                  EXHIBIT INDEX
                            ARKANSAS BEST CORPORATION


The following exhibits are filed with this report or are incorporated by
reference to previously filed material.

<TABLE>
<CAPTION>
  EXHIBIT
    NO.
<S>         <C>
   3.1*     Restated Certificate of Incorporation of the Company (previously
            filed as Exhibit 3.1 to the Company's Registration Statement on Form
            S-1 under the Securities Act of 1933 filed with the Commission on
            March 17, 1992, Commission File No. 33-46483, and incorporated
            herein by reference).

   3.2*     Amended and Restated Bylaws of the Company (previously filed as
            Exhibit 3.2 to the Company's Registration Statement on Form S-1
            under the Securities Act of 1933 filed with the Commission on March
            17, 1992, Commission File No. 33-46483, and incorporated herein by
            reference).

   4.1*     Form of Indenture, between the Company and Harris Trust and Savings
            Bank, with respect to $2.875 Series A Cumulative Convertible
            Exchangeable Preferred Stock (previously filed as Exhibit 4.4 to
            Amendment No. 2 to the Company's Registration Statement on Form S-1
            under the Securities Act of 1933 filed with the Commission on
            January 26, 1993, Commission File No. 33-56184, and incorporated
            herein by reference).

   4.2*     Indenture between Carolina Freight Corporation and First Union
            National Bank, Trustee with respect to 6 1/4% Convertible
            Subordinated Debentures Due 2011 (previously filed as Exhibit 4-A to
            the Carolina Freight Corporation's Registration Statement on Form
            S-3 filed with the Commission on April 11, 1986, Commission File No.
            33-4742, and incorporated herein by reference).

  10.1*#    Stock Option Plan (previously filed as Exhibit 10.3 to the Company's
            Registration Statement on Form S-1 under the Securities Act of 1933
            filed with the Commission on March 17, 1992, Commission File No.
            33-46483, and incorporated herein by reference).

  10.2*     First Amendment dated as of January 31, 1997 to the $346,971,321
            Amended and Restated Credit Agreement dated as of February 21, 1996,
            among the Company as Borrower, Societe Generale as Managing Agent
            and Administrative Agent, NationsBank of Texas, N.A. as
            Documentation Agent and the Banks named herein as the Banks
            (previously filed as Exhibit 10.1 to the Company's Current Report on
            Form 8-K, filed with the Commission on February 27, 1997, Commission
            File No. 0-19969, and incorporated herein by reference).

  10.3*     First Amendment dated as of January 31, 1997, to the $30,000,000
            Credit Agreement dated as of February 21, 1996, among the Company as
            Borrower, Societe Generale as Agent, and the Banks named herein as
            the Banks (previously filed as Exhibit 10.3 to the Company's Current
            Report on Form 8-K, filed with the Commission on February 27, 1997,
            Commission File No. 0-19969, and incorporated herein by reference).
</TABLE>


                                       18

<PAGE>   19



                             FORM 10-K -- ITEM 14(c)
                                  EXHIBIT INDEX
                            ARKANSAS BEST CORPORATION
                                   (CONTINUED)

<TABLE>
<CAPTION>
  EXHIBIT
    NO.
<S>         <C>
  10.4*#    Arkansas Best Corporation Performance Award Unit Program effective
            January 1, 1996 (previously filed as Exhibit 10.6 to the Company's
            Annual Report on Form 10-K for the fiscal year ended December 31,
            1995, Commission File No. 0-19969, and incorporated herein by
            reference).

  10.5*     Second Amendment, dated July 15, 1997, to the $346,971,312 Amended
            and Restated Credit Agreement among the Company as Borrower, Societe
            Generale as Managing Agent and Administrative Agent, NationsBank of
            Texas, N.A., as Documentation Agent, and the Banks named herein as
            the Banks (previously filed as Exhibit 10.3 to the Company's current
            Report on Form 8-K, filed with the Commission on August 1, 1997,
            Commission File No. 0-19969, and incorporated herein by reference).

  10.6*     Interest-Rate Swap Agreement effective April 1, 1998 on a notional
            amount of $110,000,000 with Societe Generale (previously filed as
            Exhibit 10.1 to the Company's Form 10-Q filed with the Commission on
            May 13, 1998, Commission File No. 0-19969, and incorporated herein
            by reference).

  10.7*     $250,000,000 Credit Agreement dated as of June 12, 1998 with Societe
            Generale as Administrative Agent and Bank of America National Trust
            Savings Association and Wells Fargo Bank (Texas), N.A., as
            Co-Documentation Agents (previously filed as Exhibit 10.2 to the
            Company's Form 10-Q filed with the Commission on August 6, 1998,
            Commission File No. 0-19969, and incorporated herein by reference).

  10.8*#    The Company's Supplemental Benefit Plan (previously filed as Exhibit
            4.1 to the Company's Registration Statement on Form S-8 filed with
            the Commission on December 22, 1999, Commission File No. 333-93381,
            and incorporated herein by reference).

  10.9      The Company's National Master Freight Agreement covering
            over-the-road and local cartage employees of private, common,
            contract and local cartage carriers for the period of April 1, 1998
            through March 31, 2003.

  13        1999 Annual Report to Shareholders

  21        List of Subsidiary Corporations

  23        Consent of Ernst & Young LLP, Independent Auditors

  27.1      Financial Data Schedule - For Year End - December 31, 1999

  27.2      Restated Financial Data Schedule - For Year End - December 31, 1998

  27.3      Restated Financial Data Schedule - For Year End - December 31, 1997
</TABLE>


* Previously filed with the Securities and Exchange Commission and incorporated
herein by reference.

# Designates a compensation plan for Directors or Executive
Officers.


                                       19


<PAGE>   1
                                                                    EXHIBIT 10.9
                        NATIONAL MASTER FREIGHT AGREEMENT
                        COVERING OVER-THE-ROAD AND LOCAL
                          CARTAGE EMPLOYEES OF PRIVATE,
                           COMMON, CONTRACT AND LOCAL
                                CARTAGE CARRIERS

                                for the period of
                      April 1, 1998 through March 31, 2003


                                    covering:

operations in, between and over all of the states, territories and possessions
of the United States, and operations into and out of all contiguous territory.





The _____________________________ (Company or Association) hereinafter referred
to as the "EMPLOYER" and the TEAMSTERS NATIONAL FREIGHT INDUSTRY NEGOTIATING
COMMITTEE representing Local Unions affiliated with the INTERNATIONAL
BROTHERHOOD OF TEAMSTERS, and Local Union No. _____ which Local Union is an
affiliate of the INTERNATIONAL BROTHERHOOD OF TEAMSTERS, agree to be bound by
the terms and conditions of this Agreement.



ARTICLE 1.
PARTIES TO THE AGREEMENT

Section 1. Employers Covered

The Employer consists of Associations, members of Associations who have given
authorization to the Associations to represent them in the negotiation and/or
execution of this Agreement and Supplemental Agreements, and individual
Employers who become signator to this Agreement and Supplemental Agreements as
hereinafter set forth. The signator Associations enter into this Agreement and
Supplemental Agreements as hereinafter set forth. The signator Associations
represent that they are duly authorized to enter into this Agreement and
Supplemental Agreements on behalf of their members under and as limited by their
authorizations as submitted prior to negotiations.

Section 2. Unions Covered

The Union consists of any Local Union which may become a party to this Agreement
and any Supplemental Agreement as hereinafter set forth. Such Local Unions are
hereinafter designated as "Local Union." In addition to such Local Unions, the
Teamsters National Freight Industry Negotiating Committee representing Local
Unions affiliated with the International Brotherhood of Teamsters, hereinafter
referred to as the "National Union Committee," is also a party to this Agreement
and the agreements supplemental hereto.

Section 3. Transfer of Company Title or Interest

The Employer's obligations under this Agreement including Supplements shall be
binding upon its successors, administrators, executors and assigns. The Employer
agrees that the obligations of this Agreement shall be included in the agreement
of sale, transfer or assignment of the business. In the event an entire active
or inactive operation, or a portion thereof, or rights only, are sold, leased,
transferred or taken over by sale, transfer, lease, assignment, receivership or
bankruptcy proceedings, such operation or use of rights shall continue to be
subject to the terms and conditions of this Agreement for the life thereof.
Transactions covered by this provision include stock sales or exchanges,
mergers, consolidations, spin-offs or any other method by which a business is
transferred.

It is understood by this Section that the signator Employer shall not sell,
lease or transfer such run or runs or rights to a third party to evade this
Agreement. In the event the Employer fails to require the purchaser, transferee,
or lessee to assume the obligations of this Agreement, as set forth above, the
Employer (including partners thereof) shall be liable to the Local Union(s) and
to the employees covered for all damages sustained as a result of such failure
to require the assumption of the terms of this Agreement until its expiration
date, but shall not be liable after the purchaser, the transferee or lessee has
agreed to assume the obligations of this Agreement. The obligations set forth
above shall not apply in the event of the sale, lease or transfer of a portion
of the rights comprising less than all of the signator Employer's rights to a
non-signator company unless the purpose is to evade this Agreement. Corporate
reorganizations by a signatory Employer, occurring during the term of this
Agreement, shall not relieve the signatory Employer or the re-organized Employer
of the obligations of this Agreement during its term.

When a signator to this Agreement purchases rights from another signator, the
provisions of Article 5 shall apply. The applicable layoff provisions of this
Agreement shall apply.

The Employer shall give notice of the existence of this Agreement to any
purchaser, transferee, lessee, assignee, or other entity involved in the sale,
merger, consolidation, acquisition, transfer, spin-off, lease or other
transaction by which the operation covered by this Agreement or any part
thereof, including rights only, may be transferred. Such notice shall be in
writing, with a copy to the Local Union, at the time the seller, transferor or
lessor makes the purchase and

<PAGE>   2


sale negotiation known to the public or executes a contract or transaction as
herein described, whichever first occurs. The Local Union shall also be advised
of the exact nature of the transaction, not including financial details.

The term rights shall include routes and runs.


ARTICLE 2.
SCOPE OF AGREEMENT

Section 1. Master Agreement

The execution of this National Master Freight Agreement on the part of the
Employer shall apply to all operations of the Employer which are covered by this
Agreement and shall have application to the work performed within the
classifications defined and set forth in the Agreements supplemental hereto.

Section 2. Supplements to Master Agreement

  (a) There are several segments of the trucking industry covered by this
Agreement and for this reason Supplemental Agreements are provided for each of
the specific types of work performed by the various classifications of employees
controlled by this Master Agreement.

All such Supplemental Agreements are subject to and controlled by the terms of
this Master Agreement and are sometimes referred to herein as "Supplemental
Agreements."

All such Supplemental Agreements are to be clearly limited to the specific
classifications of work as enumerated or described in each individual
Supplement.

In all cases involving the transfer of work and/or the merger of operations
subject to the provisions of Article 8, Section 6 or Article 5, Section 2, where
more than one Supplemental Agreement is involved and one or more of them
contains provisions contrary to those set forth in Article 8, Section 6 or
Article 5, Sections 2, the applicable terms and conditions of the NMFA shall
supersede those of the contrary Supplemental Agreements, including the
resolution of any seniority related grievances that may arise following approval
of the involved transfer of work and/or merger of operations.

  (b) The parties shall establish four (4) Regional Area Iron and Steel and/or
Truckload Supplements to the National Master Freight Agreement.

The Employer and the Local Union, parties to this Agreement, may enter into an
agreement whereby road drivers working under an Over-The-Road Supplemental
Agreement have the opportunity to perform work covered by and subject to the
above Regional Area Supplements, under conditions agreed upon. Such Supplement
shall be submitted to the appropriate Regional Joint Area Committee.

  (c) The jurisdiction covered by the National Master Freight Agreement and its
various Supplements thereto includes, without limitation, stuffing, stripping,
loading and discharging of cargo or containers. This does not include loading or
discharging of cargo or containers to or from vessels except in those instances
where such work is presently being performed. Existing practices, rules and
understandings, between the Employer and the Union, with respect to this work
shall continue except to the extent modified by mutual agreement.

Section 3. Non-covered Units

This Agreement shall not be applicable to those operations of the Employer where
the employees are covered by a collective bargaining agreement with a Union not
signatory to this Agreement, or to those employees who have not designated a
signatory Union as their collective bargaining agent.

Card Check

  (a) When a majority of the eligible employees performing work covered by an
Agreement designated by the National Negotiating Committee to be Supplemental to
the National Master Freight Agreement execute a card authorizing a signatory
Local Union to represent them as their collective bargaining agent at the
terminal location, then, such employees shall automatically be covered by this
Agreement and the applicable Supplemental Agreements. If an Employer refuses to
recognize the Union as above set forth and the matter is submitted to the
National Labor Relations Board or any mutually agreed upon process for
determination, and such determination results in certification or recognition of
the Union, all benefits of this Agreement and applicable Supplements shall be
retroactive to the date of demand for recognition. In such cases the parties may
by mutual agreement negotiate wages and conditions, subject to Regional Joint
Area Committee approval.

The parties agree that a constructive bargaining relationship is essential to
efficient operations and sound employee relations. The parties recognize that
organizational campaigns occur in bargaining relationships and that both parties
are free to accurately state their respective positions concerning the
organization of certain groups of employees. However, the parties also recognize
that campaigns must be waged on the facts only. Accordingly, the parties will
not engage in any personal attacks against Union or Company representatives or
attacks against the Union or Company as an institution during the course of any
such campaign.

Additions to Operations: Over-The-Road and Local Cartage Supplemental Agreements

  (b) Notwithstanding the foregoing paragraph, the provisions of the National
Master Freight Agreement and the applicable Over-the-Road and Local Cartage
Supplemental Agreements shall be applied without evidence of union
representation of the employees involved, to all subsequent additions to, and
extensions of, current operations which adjoin and are controlled and utilized
as a part of such current operation, and newly established terminals and
consolidations of terminals which are controlled and utilized as a part of such
current operation.

If an Employer refuses to recognize the Union as above set forth and the matter
is submitted to the National Labor Relations Board or any mutually agreed-upon
process for determination, and such determination results in certification or
recognition of the Union, all benefits of this Agreement and applicable
Supplements shall be retroactive to the date of demand for recognition.

The provisions of Article 32 - Subcontracting, shall apply to this paragraph.
Extensions or additions to current operations, etc., which adjoin and are
controlled and utilized as part of such current operation shall be subject to
the jurisdiction of the appropriate Change of Operations Committee for the
purpose of determining whether the provisions of Article 8, Section 6 - Change
of Operations, apply and, if so, to what extent.


<PAGE>   3


Section 4. Single Bargaining Unit

The employees, Unions, Employers and Associations covered under this Master
Agreement and the various Supplements thereto shall constitute one (1)
bargaining unit and contract. It is understood that the printing of this Master
Agreement and the aforesaid Supplements in separate Agreements is for
convenience only and is not intended to create separate bargaining units.

This National Master Freight Agreement applies to city and road operations, and
other classifications of employment authorized by the signatory Employers to be
represented by Employer Associations or Employers, where applicable,
participating in national collective bargaining. The common problems and
interest, with respect to basic terms and conditions of employment, have
resulted in the creation of the National Master Freight Agreement and the
respective Supplemental Agreements. Accordingly, the Associations and Employers,
parties to this Agreement, acknowledge that they constitute a single national
multi-employer collective bargaining unit, composed of the Associations named
hereinafter and those Employers authorizing such associations to represent them
for the purpose of collective bargaining, and solely to the extent of such
authorization, and such other individual employers which have, or may, become
parties to this Agreement.

Section 5. Riders

Upon the effective date of this Agreement, all existing or previously adopted
Riders which provide less than the wages, hours, and working conditions
specifically established by this Agreement and Supplemental Agreements shall
become null and void. Thereafter, the specific provisions of this Agreement and
applicable Supplemental Agreements shall apply without being subject to variance
by Riders. This Section shall not be applied or interpreted to eliminate
operational, dispatch, or working rules not specifically set forth in this
Agreement and Supplemental Agreements.

ARTICLE 3.
RECOGNITION, UNION SHOP AND
CHECKOFF

Section 1. Recognition

  (a) The Employer recognizes and acknowledges that the Teamsters National
Freight Industry Negotiating Committee and Local Unions affiliated with the
International Brotherhood of Teamsters are the exclusive representatives of all
employees in the classifications of work covered by this National Master Freight
Agreement, and those Supplements thereto approved by the Joint National
Negotiating Committees for the purpose of collective bargaining as provided by
the National Labor Relations Act.

Subject to Article 2, Section 3 - Non-covered Units, this provision shall apply
to all present and subsequently acquired over-the-road and local cartage
operations and terminals of the Employer.

This provision shall not apply to wholly-owned and wholly independently operated
subsidiaries which are not under contract with local IBT unions. "Wholly
independently operated" means, among other things, that there shall be no
interchange of freight, equipment or personnel, or common use, in whole or in
part, of equipment, terminals, property, personnel or rights.

Union Shop

  (b) All present employees who are members of the Local Union on the effective
date of this subsection or on the date of execution of this Agreement, whichever
is the later, shall remain members of the Local Union as a condition of
employment. Union membership for purposes of this Agreement, is required only to
the extent that employees must pay either (i) the Union's initiation fees and
periodic dues or (ii) service fees which in the case of a regular service fee
payer shall be equal to the Union's initiation fees and periodic dues, and in
the case of an objecting service fee payer shall be the proportion of the
initiation fees and dues corresponding to the portion of the Union's total
expenditures that support representational activities. All present employees who
are not members of the Local Union and all employees who are hired hereafter
shall become and remain members of the Local Union as a condition of employment
on and after the thirty-first (31st) calendar day following the beginning of
their employment or on and after the thirty-first (31st) calendar day following
the effective date of this subsection or the date of this Agreement, whichever
is the later. An employee who has failed to acquire, or thereafter maintain,
membership in the Union as herein provided, shall be terminated seventy-two (72)
hours after his/her Employer has received written notice from an authorized
representative of the Local Union, certifying that membership has been, and is
continuing to be, offered to such employee on the same basis as all other
members and, further, that the employee has had notice and opportunity to make
all dues or initiation fee payments. This provision shall be made and become
effective as of such time as it may be made and become effective under the
provisions of the National Labor Relations Act, but not retroactively.

For purposes of this Article, "present employees" and "employees who are hired
hereafter" shall include "casual employees" as defined in Article 3, Section 2
of this Agreement. Such "casual employees" will be required to join the Union
prior to their employment on or after the thirty-first (31st) calendar day
following their first (1st) day of employment for any Employer signatory to this
Agreement.

Hiring

  (c) When the Employer needs additional employees, it shall give the Local
Union equal opportunity with all other sources to provide suitable applicants,
but the Employer shall not be required to hire those referred by the Local
Union. Violations of this subsection shall be subject to the Grievance
Committee.

Any employment examination for applicants must test skills or physical abilities
necessary for performance of the work in the job classification in which the
applicant will be employed. Violations of this subsection shall be subject to
the Grievance Committee.

State Law

  (d) No provision of this Article shall apply in any state to the extent that
it may be prohibited by state law. If under applicable state law additional
requirements must be met before any such provisions may become effective, such
additional requirements shall be first met.


<PAGE>   4


Agency Shop

  (e) If any agency shop clause is permissible in any state where the provisions
of this Article relating to the Union Shop cannot apply, the following Agency
Clause shall prevail:

  (1) Membership in the Local Union is not compulsory. Employees have the right
to join, not join, maintain, or drop their membership in the Local Union, as
they see fit. Neither party shall exert any pressure on, or discriminate
against, an employee as regards such matters.

  (2) Membership in the Local Union is separate, apart and distinct from the
assumption by one of his/her equal obligation to the extent that he/she receives
equal benefits. The Local Union is required under this Agreement to represent
all of the employees in the bargaining unit fairly and equally without regard to
whether or not an employee is a member of the Local Union. The terms of this
Agreement have been made for all employees in the bargaining unit and not only
for members in the Local Union, and this Agreement has been executed by the
Employer after it has satisfied itself that the Local Union is the choice of a
majority of the employees in the bargaining unit. Accordingly, it is fair that
each employee in the bargaining unit pay his/her own way and assume his/her fair
share of the obligations along with the grant of equal benefits contained in
this Agreement.

  (3) In accordance with the policy set forth under subparagraphs (1) and (2) of
this Section, all employees shall, as a condition of continued employment, pay
to the Local Union, the employee's exclusive collective bargaining
representative, an amount of money equal to that paid by other employees in the
bargaining unit who are members of the Local Union, which shall be limited to an
amount of money equal to the Local Union's regular and usual initiation fees,
and its regular and usual dues. For present employees, such payments shall
commence thirty-one (31) days following the effective date or on the date of
execution of this Agreement, whichever is the later, and for new employees, the
payment shall start thirty-one (31) days following the date of employment.

Savings Clause

  (f) If any provision of this Article is invalid under the law of any state
wherein this Agreement is executed, such provision shall be modified to comply
with the requirements of state law or shall be renegotiated for the purpose of
adequate replacement. If such negotiations shall not result in mutually
satisfactory agreement, either party shall be permitted all legal or economic
recourse.

Employer Recommendation

  (g) In those instances where subsection (b) hereof may not be validly applied,
the Employer agrees to recommend to all employees that they become members of
the Local Union and maintain such membership during the life of this Agreement,
to refer new employees to the Local Union representative, and to recommend to
delinquent members that they pay their dues since they are receiving the
benefits of this Agreement.

Business agents shall be permitted to attend new employee orientations in
right-to-work states. The sole purpose of the business agent's attendance is to
encourage employees to join the Union.

Future Law

  (h) To the extent such amendment may become permissible under applicable
federal and state law during the life of this Agreement as a result of
legislative, administrative or judicial determination, all of the provisions of
this Article shall be automatically amended to embody the greater Union security
provisions contained in the 1947-1949 Central States Area Over-The-Road Motor
Freight Agreement, or to apply or become effective in situations not now
permitted by law.

No Violation of Law

  (i) Nothing contained in this Section shall be construed so as to require the
Employer to violate any applicable law.

Section 2. Probationary and Casual Employees

  (a) Probationary Employees

  (1) A probationary employee shall work under the provisions of this Agreement,
but shall be employed on a trial basis as provided for in each Supplement.

  (2) During the probationary period, the employee may be terminated without
further recourse; provided, however, that the Employer may not terminate the
employee for the purpose of evading this Agreement or discriminating against
Union members. A probationary employee who is terminated by the Employer during
the probationary period and is then worked again at any time during the next
full twelve (12) months at any of that Employer's locations within the
jurisdiction of the Local Union covering the terminal where he/she first worked,
except in those jurisdictions where the Local Union maintains a hiring hall or
referral system, shall be added to the regular seniority list with a seniority
date as of the date that person is subsequently worked. The rules contained in
subsection (a)(2) are subject to provisions in the Supplements to the contrary.

  (3) Probationary employees shall be paid at the new hire rate of pay during
the probationary period; however, if the employee is terminated by the Employer
during such period, he/she shall be compensated at the full contract rate of pay
for all hours worked retroactive to the first (1st) day worked in such period.

  (4) The Union and the Employer may agree to extend the probationary period for
no more than thirty (30) days, but the probationary employee must agree to such
extension in writing.

  (b) Casual Employees

  (1) A casual employee is an individual who is not on the regular seniority
list and who is not serving a probationary period. A casual may be either a
replacement casual or a supplemental casual as hereinafter provided. Casuals
shall not have seniority status. Casuals shall not be discriminated against for
future employment.


<PAGE>   5


  (2)a. Replacement casuals may be utilized by an Employer to replace regular
employees when such regular employees are off due to illness, vacation or other
absence, except when an absence of a regular employee continues beyond three (3)
consecutive months, a replacement casual shall not thereafter be used to fill
such absence, unless the Employer and the Local Union mutually agree to the
continued use of a replacement casual.

b. Where the Company is using casuals as vacation replacements for regular
employees, and the Area Supplemental Agreement does not provide a method to add
regular employees based on the use of casuals to replace vacation absence, the
vacation schedules shall be broken into yearly quarters beginning January 1st,
and subsequent vacation quarters shall begin on April 1st, July 1st, and October
1st thereafter.

Starting with the quarter beginning April, 1991, and continuing each quarter
thereafter, the Employer shall add one (1) additional employee to the regular
seniority list for each sixty-five (65) vacation replacement days worked by a
casual during each vacation quarter.

The application of this formula shall not result in pyramiding.

New employees shall be placed on the respective seniority lists on the first
(1st) day of the following quarter unless there are employees in layoff status,
in which case such new employees shall be placed on the respective seniority
list at the time the laid-off employees are recalled from layoff status.

Employees shall first be added to the regular seniority list from the
preferential list, if applicable. Thereafter, employees to be added to the
regular seniority list shall be determined by the respective Supplement and
shall be subject to the probationary provisions of that Supplement.

In the application of this formula, employees specifically designated under an
appropriate reporting procedure to replace absence other than vacations shall
not be included as vacation replacements. It is the intent of the parties, in
the application of this formula, to add regular employees to the seniority list
to replace employees on vacation where there is regular work opportunity for
such additional employees.

The implementation of this provision may raise issues particular to a respective
Supplemental Agreement. Failure to resolve the issues, such Supplemental
Negotiating Committee may agree to waive this provision, or submit the disputed
issues to the National Grievance Committee.

  (3) Supplemental casuals may be used to supplement the regular work force as
provided for in each respective Supplement. Once the number of new employees to
be added as required in the Supplement is determined, the Employer must initiate
the processing of the new probationary employees immediately, and complete such
processing as provided for in the Supplements.

  (4) Unless waived in writing by any Joint Supplemental Negotiating Committee,
all Supplements shall provide for a preferential casual hiring list and shall
provide the qualifications for placement on such list. Casuals on the
preferential hiring list shall be offered available extra work and future
regular employment in seniority order by classification as among themselves. A
preferential casual employee's seniority date shall be the date he/she becomes a
regular employee; and such employee shall not be subject to any probationary
period.

Casual employees on the preferential hiring list shall have full access to the
grievance procedure.

The provisions of Article 3, Section 3, shall apply to casual employees on the
preferential hiring list who are paid on the regular payroll.

Local Unions employing an exclusive hiring hall under the terms of the
Supplemental Agreement may petition the respective Joint Area Supplemental
Negotiating Committee for approval to waive this subparagraph (4).

  (5) Casual road employees, where permitted by Supplemental Agreement, may only
be used within the jurisdiction of their respective Regional Area and shall gain
preferential status and/or regular seniority status as provided in the
respective Supplement.

  (6) Any casual employee who declines regular employment shall be terminated
without recourse and will not be used by the Employer for any further work.

  (7) a. Casual Employment

The Employer agrees to give first opportunity for work as a casual employee to
those employees on letter of layoff from an Employer member of the TMI
multi-employer unit. This obligation shall apply only at terminals located
within the jurisdiction of the employee's Local Union. The Local Union will
furnish each Employer with the names, addresses, and telephone numbers of those
laid off employees interested in casual work opportunity and the job each
employee is qualified to perform. Where applicable, casual employment may not be
offered to laid off employees under this provision ahead of preferential
casuals, nor shall this provision supersede an established order of call in a
supplemental agreement.

b. Regular Employment

The Employer agrees to offer regular employment to those employees on letter of
layoff from an Employer member of the TMI multi-employer unit at other terminals
located within the jurisdiction of the employees' Local Union who have made
application for regular employment at the terminal offering regular employment.
Employment shall be offered in accordance with the following order, unless the
Supplemental Agreement or an agreed to practice provides a different order of
call, in which case such other order of call shall prevail:

1. Preferential casuals, where applicable.

2. Employees of the Employer, on a seniority basis.

3. Employees of other TMI Employer members based on the date such employees made
application.

Employees hired into regular employment shall be paid in accordance with the new
hire rate set forth in Article 36, herein and shall establish seniority in
accordance with the applicable Supplemental Agreement. Employees who accrue
seniority under this provision who are on layoff from another Employer shall
forfeit all seniority rights at the terminal they are laid off from. Employees
who accrue seniority under this provision who are on layoff from another
terminal of the same Employer shall retain their seniority at the terminal they
are laid off from until such time as recalled to that terminal. At that time,
the employee must either accept recall and forfeit seniority at the new terminal
or refuse recall and forfeit seniority at the terminal he/she is being recalled
to.

In order to be eligible for either casual or regular employment opportunity
under this provision, the laid off employee must meet the minimum hiring
standards established by the Employer and be otherwise qualified to perform the
work available and must be able to report for work in compliance with the
Employer's established call-time procedures. The Employer's hiring standards and
examinations shall be applied uniformly to all applicants for employment. The
Employer shall provide the hiring standards and examinations upon written
request of the Local Union. Employees who are offered work opportunity under
this provision must be able to furnish proof of their qualification to perform
the work available.

Any employment examination for applicants must test skills or physical abilities
necessary for performance of the work in the job classification in which the
applicant will be employed. Violation of this subsection shall be subject to the
grievance procedure.


<PAGE>   6


  (8) Fringe benefits will be paid on casuals in accordance with the terms of
the Supplemental Agreement. Minimum daily guarantees will be governed by the
respective Supplemental Agreement.

  (9) A monthly list of all casual and/or probationary employees used during
that month shall be submitted to the Local Unions by the tenth (10th) day of the
following month. Such list shall show:

  a. the employee's name, address, and social security number;

  b. the date worked;

  c. the classification of work performed each date, and the hours worked; and,

  d. the name, if applicable, of the employee replaced.

This list shall be compiled on a daily basis and shall be available for
inspection by a Union representative and/or job shop steward.

  (c) Employment Agency Fees

If employees are hired through an employment agency, the Employer is to pay the
employment agency fee. However, if the Local Union was given equal opportunity
to furnish employees under Article 3, Section ( 1) (c), and if the employee is
retained through the probationary period, the fee need not be paid until the
thirty-first (31st) day of employment.

Section 3. Checkoff

The Employer agrees to deduct from the pay of all employees covered by this
Agreement the dues, initiation fees and/or uniform assessments of the Local
Union having jurisdiction over such employees and agrees to remit to said Local
Union all such deductions. Where laws require written authorization by the
employee, the same is to be furnished in the form required. The Local Union
shall certify to the Employer in writing each month a list of its members
working for the Employer who have furnished to the Employer the required
authorization, together with an itemized statement of dues, initiation fees
(full or installment), or uniform assessments owed and to be deducted for such
month from the pay of such member. The Employer shall deduct such amount within
two (2) weeks following receipt of the statement of certification of the member
and remit to the Local Union in one (1) lump sum within three (3) weeks
following receipt of the statement of certification. The Employer shall add to
the list submitted by the Local Union the names and Social Security numbers of
all regular new employees hired since the last list was submitted and delete the
names of employees who are no longer employed. Checkoff shall be on a monthly or
quarterly basis at the option of the Union. The Local Union and Employer may
agree to an alternative option to deduct Union dues bi-monthly.

When an Employer actually makes a deduction for dues, initiation fees and
assessments, in accordance with the statement of certification received from an
appropriate Local Union, the Employer shall remit same no later than three (3)
weeks following receipt of the statement of certification and in the event the
Employer fails to do so, the Employer shall be assessed ten percent (10%)
liquidated damages. All monies required to be checked off shall become the
property of the entities for which it was intended at the time that such
checkoff is required to be made. All monies required to be checked off and paid
over to other entities under this Agreement shall become the property of those
entities for which it was intended at the time that such payment or checkoff is
required to be made.

Where an employee who is on checkoff is not on the payroll during the week in
which the deduction is to be made, or has no earnings or insufficient earnings
during that week, or is on leave of absence, the employee must make arrangements
with the Local Union and/or the Employer to pay such dues in advance.

The Employer agrees to deduct from the paycheck of all employees covered by this
Agreement voluntary contributions to DRIVE. DRIVE shall notify the Employer of
the amounts designated by each contributing employee that are to be deducted
from his/her paycheck on a weekly basis for all weeks worked. The phrase "weeks
worked" excludes any week other than a week in which the employee earned a wage.
The Employer shall transmit to DRIVE National Headquarters on a monthly basis,
in one (1) check, the total amount deducted along with the name of each employee
on whose behalf a deduction is made, the employee's social security number and
the amount deducted from that employee's paycheck. The International Brotherhood
of Teamsters shall reimburse the Employer annually for the Employer's actual
cost for the expenses incurred in administering the weekly payroll deduction
plan.

The Employer will recognize authorization for deductions from wages, if in
compliance with state law, to be transmitted to Local Union or to such other
organizations as the Union may request if mutually agreed to. No such
authorization shall be recognized if in violation of state or federal law. No
deduction shall be made which is prohibited by applicable law.

In the event that an Employer has been determined to be in violation of this
Article by the decision of an appropriate grievance committee, and if such
Employer subsequently is in violation thereof after receipt of seventy-two (72)
hours' written notice of specific delinquencies, the Local Union may strike to
enforce this Article. However, such strike shall be terminated upon the delivery
thereof. Errors or inadvertent omissions relating to individual employees shall
not constitute a violation.

Upon written request of an employee, the Employer shall make payroll deductions
for the purchasing of U. S. Savings Bonds.

The Employer hereby agrees to participate in the Teamsters National 401(k)
Savings Plan (the "Plan") on behalf of all employees represented for purposes of
collective bargaining under this agreement. The Employer is not required to
participate in the Teamsters National 401(k) if Teamsters employees were
eligible to participate in an Employer sponsored 401(k) as of January 1, 1998.

The Employer will make or cause to be made payroll deductions from participating
employees' wages, in accordance with each employee's salary deferral election
subject to compliance with ERISA and the relevant tax code provisions. The
Employer will forward withheld sum to State Street Bank or its successor at such
time, in such form and manner as required pursuant to the Plan and Declaration
of Trust (the "Trust").

The Employer will execute a Participation Agreement with TNFINC and the Trustees
of the Plan evidencing Employer participation in the Plan effective prior to any
employee deferral being received by the Plan.

Section 4. Work Assignments

The Employers agree to respect the jurisdictional rules of the Union and shall
not direct or require their employees or persons other than the employees in the
bargaining units here involved, to perform work which is recognized as the work
of the employees in said units. This is not to interfere with bona fide
contracts with bona fide unions.


<PAGE>   7


Section 5.

The term "Local Union" as used herein refers to the IBT Local Union which
represents the employees of the particular Employer for the purpose of
collective bargaining at the particular place or places of business to which
this Agreement and the Supplements thereto are applicable, unless by agreement
of the Local Union involved, or a Change of Operations Committee, or a
jurisdictional award under Article 30 herein, jurisdiction over such employees,
or any number of them, has been transferred to some other Local Union, in which
case the term Local Union as used herein shall refer to such other Local Unions.
Nothing herein contained shall be construed to alter the multi-employer,
multi-union unit or single contract status of this Agreement.

Section 6. Electronic Funds Transfer

If the Employer institutes an electronic funds transfer (EFT) system, employees
may participate.


ARTICLE 4.
STEWARDS

The Employer recognizes the right of the Local Union to designate job stewards
and alternates from the Employer's seniority list. The authority of job stewards
and alternates so designated by the Local Union shall be limited to, and shall
not exceed, the following duties and activities:

(a) The investigation and presentation of grievances with his/her Employer or
the designated company representative in accordance with the provisions of the
collective bargaining agreement;

(b) The collection of dues when authorized by appropriate Local Union action;

(c) The transmission of such messages and information, which shall originate
with and are authorized by the Local Union or its officers, provided such
message and information;

(1) have been reduced to writing; or,

(2) if not reduced to writing, are of a routine nature and do not involve work
stoppages, slowdowns, refusal to handle goods, or any other interference with
the Employer's business.

Unless waived in writing, there shall be a steward or available bargaining unit
member of the employee's choice present whenever the Employer meets with the
employee about grievances or discipline or to conduct investigatory interviews.
If a steward is unavailable, the employee may designate a bargaining unit member
who is available at the terminal at the time of the meeting to represent
him/her. Meetings or interviews shall not begin until the steward or designated
bargaining unit member is present. An employee who does not want a Union steward
or available bargaining unit member present at any meeting or interview where
the employee has a right to Union representation must waive Union representation
in writing. If the Union requests a copy of the waiver, the Employer shall
promptly furnish it.

Job stewards and alternates have no authority to take strike action, or any
other action interrupting the Employer's business, except as authorized by
official action of the Local Union. The Employer recognizes these limitations
upon the authority of job stewards and their alternates, and shall not hold the
Local Union liable for any unauthorized acts. The Employer in so recognizing
such limitations shall have the authority to impose proper discipline, including
discharge, in the event the job steward or his/her designated alternate has
taken unauthorized strike action, slowdown or work stoppage in violation of this
Agreement.

The job steward, or his/her designated alternate, shall be permitted reasonable
time to investigate, present and process grievances on the company property
without loss of time or pay during his/her regular working hours without
interruption of the Employer's operation by calling group meetings; and where
mutually agreed to by the Local Union and the Employer, off the property or
other than during his/her regular schedule without loss of time or pay. Such
time spent in handling grievances during the job steward's or his/her designated
alternate's regular working hours shall be considered working hours in computing
daily and/or weekly overtime if within the regular schedule of the "job
steward."

The job steward, or his/her designated alternate, shall be permitted reasonable
time off without pay to attend Union meetings called by the Local Union. The
Employer shall be given twenty-four (24) hours' prior notice by the Local Union.


ARTICLE 5.

Section 1. Seniority Rights

  (a) The application of seniority which has been accrued herein shall be
established in the Supplemental Agreements.

  (b) Seniority shall be broken only by discharge, voluntary quit, retirement,
or more than a five (5) - year layoff.

  (c) This Section shall apply to all Supplemental Agreements.

Section 2. Mergers of Companies-General

(a) In the event the Employer is a party to a merger of lines, seniority of the
employees who are affected thereby shall be determined by mutual agreement
between the Employer and the Local Unions involved.

In the application of this Section, it is immaterial whether the transaction is
called a merger, purchase, acquisition, sale, etc. Further, it is also
immaterial whether the transaction involves merely the purchase of stock of one
(1) corporation by another, with two (2) separate corporations continuing in
existence.

(b) If such merger of companies results in the combination of terminals or
over-the-road operations, a change of operations shall be submitted to the
Co-Chairmen of the National Grievance Committee for assignment to an appropriate
Change of Operations Committee established pursuant to Article 8, Section 6. The
Change of Operations Committee shall retain jurisdiction for one (1) year after
the effective date of the Committee decision and shall have the authority to
amend its decision in the event of a substantial change in the amount of work to
be performed at the terminals or over-the-road operations which were combined.


<PAGE>   8


Combining of Terminals or Operations as a Result of Merger of Companies

(c) In the application of this Section, when terminals or operations of two (2)
or more companies are combined, as referred to above, the following general
rules shall be applied by the Employer and the Local Unions, which general rules
are subject to modification pursuant to the provisions of Section 4 of this
Article:

Active Seniority List

  (1) The active employee seniority rosters (excluding those employees on letter
of layoff) shall be "dovetailed" by appropriate classification (i.e., road or
city) in the order of each employee's full continuous classification (road or
city) seniority date that the employee is currently exercising. (The term
"continuous classification seniority" as used herein is defined as that
seniority which the employee is currently exercising and has not been broken in
the manner provided in Section 1 of this Article or by voluntary changes in
domicile not directed, approved or ordered by a Change of Operations Committee.)
The active "dovetailed" seniority roster shall be utilized first and until
exhausted to provide employment at such combined terminal or operational
location.

Layoff Seniority list

  (2) In addition, the inactive seniority rosters (employees who are on letter
of layoff) shall be similarly "dovetailed" by appropriate classification. If
additional employees are required after the active list is exhausted, they shall
be recalled from such inactive seniority roster and after recall such employees
shall be "dovetailed" into the active seniority roster with their continuous
classification (road or city) seniority dates they are currently exercising
which shall then be exercised for all purposes. Seniority rosters previously
combining job classifications shall be continued unless otherwise agreed.

Temporary Authority

  (d) Where only temporary authority is granted in connection with any of the
transactions described above, then separate seniority lists shall continue only
when terminals or operations are not merged, unless otherwise agreed. The
Employer which is to survive will assume the obligations of both collective
bargaining agreements during the period of the temporary authority.

In the event of temporary merger of operations which are contingent upon
approval by regulatory agencies or on other stated conditions, the seniority of
the involved employees shall continue to accrue with their original Employer
during the period of temporary merger, so that if there is no final consummation
of the merger, the seniority of such employees shall be continued with their
respective employers. However, if, on the failure of final consummation and
dissolution of the merger, one of the parties to the proposed merger
discontinues the operations which were subject to such merger, the employees of
such Employer shall be granted seniority rights for all purposes with the other
Employer only for the period of time they were employed in such temporary merged
operations.

Purchase of Rights

  (e) If a merger, purchase, acquisition, sale, etc., constitutes merely the
acquisition of permits or rights, without the purchase or acquisition of
equipment or terminals, and/or without the consolidation of terminals or
operations, or in the event of the purchase of rights during bankruptcy
proceedings, the following shall apply:

Where the purchasing company has a terminal operation at the domicile of the
employees of the seller, the employees of the selling company shall be placed on
a master seniority list, and the purchasing company or companies shall hire,
after recall of the purchasing company's employees from layoff, such employees
as needed for regular employment within the first twelve (12) calendar months
after purchase or acquisition of permits and/or rights, and they shall be
dovetailed with full seniority. If an employee refuses a bona fide offer of
regular work opportunity with any of the purchasing companies, his/her name
shall be removed from the list. No employee hired under this provision shall be
required to serve a probationary period. After the expiration of the
aforementioned twelve (12) calendar month period, the purchaser shall have no
further obligation to the employees of the seller.

However, if the purchasing or acquiring company does not have and/or continue a
terminal or operation at the domicile of the employees of the seller, resulting
in their layoff, such Employer shall place the laid-off employees on a master
seniority list and such Employer shall, if and when additional regular employees
are required, within a twelve (12) - calendar month period after purchase or
acquisition, and providing its employees on layoff have been recalled, offer
employment to such laid-off employees at the terminal locations or operations to
which the work has been transferred. Any such laid-off employees accepting
transfer shall be dovetailed in accordance with their terminal seniority for
work purposes, including layoff, and holding company seniority for all fringes.
If an employee refuses a bona fide offer of regular work opportunity with any of
the purchasing companies, his/her name shall be removed from the list. No
employee hired under this provision shall be required to serve a probationary
period. After the expiration date of the aforementioned twelve (12) - calendar
month period, the purchaser shall have no further obligation to the employees of
the seller. The transferring employee shall be responsible for lodging and
moving expenses.

Exclusive Cartage Operations

  (f) If in connection with the transactions described in these rules the
successor Employer determines to discontinue the use of a local cartage company,
the employees of that local cartage company who have worked exclusively on the
pickup and delivery service which is retained by the successor Employer shall be
given the opportunity to continue to perform such service as an employee of such
successor Employer, and shall have their seniority "dovetailed" as described in
the above rules.

Committee Authority

  (g) Area and/or State Committees created pursuant to Local Supplements which
have previously established rules of seniority, not contrary to the provisions
of such Supplements, and approved by the Joint Area Committee, may continue to
apply such rules if such rules are reduced to writing.

Section 3. Intent of Parties

  (a) The parties acknowledge that the above rules are intended solely as
general standards and further that many factual situations will be presented
which necessitate different application, modification or amendment. Accordingly,
the parties acknowledge that questions of the application of seniority rights
may arise which require different treatment and it is anticipated and understood
that the Employers and Unions jointly involved and/or the respective grievance
committees may mutually agree to such disposition of questions of seniority
which in their judgment is appropriate under the circumstances.


<PAGE>   9


  (b) In all instances, the disposition of questions involving the application
of seniority rights made by the parties pursuant to this Section may be
presented to the appropriate grievance committees provided herein whose
decisions shall be final and binding.

Section 4. Equipment Purchases

(a) The Employer shall not require as a condition of continued employment, that
an employee purchase truck, tractor and/or tractor and trailer or other
vehicular equipment, or that any employees purchase or assume any proprietary
interest or other obligation in the business, except as referred to in Article
6, Section 2. The requirements of this provision shall be maintained during the
renegotiation of this Agreement unless either party has terminated the Agreement
in the manner provided.

Highest Rates Prevail

  (b) If the minimum wage, hours and working conditions in the Company absorbed
differ from those minimums set forth in this Agreement and Supplements thereto,
the higher of the two shall remain in effect for the employees so absorbed.

Cutting Seniority Board

  (c) The Union reserves the right to cut the road seniority board when the
average weekly earnings fall to seven hundred dollars ($700.00) or less. This is
not to be construed as imposing a limitation on earnings. After the Union
notifies the Employer to cut the board and in the event that Employer refuses,
the Union shall immediately submit the matter to the grievance procedure. In
determining whether average weekly earnings will fall to seven hundred dollars
($700.00) or less, only the earnings of the lower twenty-five percent (25%) of
the drivers on the seniority board, counting from the bottom up, shall be
considered. The average shall be calculated for the thirty (30) day period
preceding the Union's original request. After such calculation is made, the
average earnings of the drivers for the top seventy-five percent (75%) of the
seniority board must also average more than seven hundred dollars ($700.00) per
week, or layoff shall be made in accordance with seniority. The above provisions
shall also apply to extra board for sleeper drivers exclusively.

Posting Seniority List

  (d) The Employer shall give the Local Union a seniority list at least every
six (6) months. The Employer shall also post a seniority list at least once
every six (6) months and shall maintain a current seniority roster at the
terminal. Protest of any employee's seniority date or position on such list must
be made in writing to the Employer within thirty (30) days after such seniority
date or position first appears, and if no protests are timely made, the dates
and positions posted shall be deemed correct. Any such protest which is timely
made may be submitted to the grievance procedure.

Section 5. Work Opportunity

Over-the-road employees, who are on letter of layoff, shall be given an
opportunity to transfer to permanent over-the-road employment (prior to the
employment of new hires) occurring at other over-the-road domiciles of the
Employer located within the Regional area provided they notify the Employer in
writing of their interest in a transfer opportunity. The offer of transfer will
be made in the order of continuous over-the-road seniority of the laid-off
drivers domiciled within the Regional area. The Employer shall be required to
make additional offers of transfer to an employee who has previously rejected a
transfer opportunity provided the employee again notifies the Employer in
writing of his/her continued interest in additional transfer opportunities.
However, the Employer will only be required to make one transfer offer in any
six (6) calendar month period. Any employee accepting such offer shall be paid
at the employee's applicable rate of pay and shall be placed at the bottom of
the seniority board for bidding and layoff purposes, but shall retain company
seniority for fringe benefits only. A transferring employee shall pay his/her
own moving expenses and shall, upon reporting to such new domicile, be deemed to
have relinquished his/her right to return with seniority to the domicile from
which he/she transferred. The provisions of this Section shall not supersede an
established order of call/hiring in the Supplemental Agreement.


ARTICLE 6.

Section 1. Maintenance of Standards

The Employer agrees, subject to the following provisions, that all conditions of
employment in his/her individual operation relating to wages, hours of work,
overtime differentials and general working conditions shall be maintained at not
less than the highest standards in effect at the time of the signing of this
Agreement, and the conditions of employment shall be improved whenever specific
provisions for improvement are made elsewhere in this Agreement.

Local Standards

  (a) The Local Unions and the Employer shall, within one hundred eighty (180)
days following ratification of this Agreement, identify and reduce to writing,
and submit to the appropriate Regional Joint Area Committee, those local
standards and conditions practiced under this Article. Such standards and
conditions when submitted in accordance with this Section shall be currently
dated. Those local standards and conditions previously practiced hereunder which
are not so submitted shall be deemed to have expired.

The appropriate Regional Joint Area Committee shall, not later than ninety (90)
days following ratification, adopt a procedure to consider the disposition of
the local standards and conditions submitted including the right to appoint a
subcommittee to make recommendations. The Regional Joint Area Committee shall
provide to the parties the opportunity to present their views. The Regional
Joint Area Committee shall have the sole discretion to determine the disposition
of the submitted local standards and conditions which determination shall be
final and binding.

Individual Employer Standards

  (b) Individual Employers may during the life of this Agreement file with the
appropriate Regional Joint Area Committee and request review of those individual
standards and conditions claimed or practiced under this Article which exceed
the provisions of this Agreement and Supplemental Agreements.

The Regional Joint Area Committee shall develop a procedure to review the filing
including the right to appoint a subcommittee to make recommendations. The
Committee shall make every effort to adjust the matter. If the Committee reaches
agreement concerning the disposition of the individual standards or conditions,
the decision of the Committee shall be final and binding. In the event of
deadlock, the submitted standards and/or conditions shall continue as practiced.


<PAGE>   10


General

  (c) It is agreed that the provisions of this Article shall not apply to
inadvertent or bona fide errors made by the Employer or the Union in applying
the terms and conditions of this Agreement. Such bona fide errors may be
corrected at any time.

No other Employer shall be bound by the voluntary acts of another Employer when
he/she may exceed the terms of this Agreement.

Any disagreement between the Local Union and the Employer with respect to this
matter shall be subject to the grievance procedure.

This provision does not give the Employer the right to impose or continue wages,
hours and working conditions less than those contained in this Agreement.

Section 2. Extra Contract Agreements

  (a) The Employer agrees not to enter into any agreement or contract with its
employees, individually or collectively, which in any way conflicts with the
terms and provisions of this Agreement. Any such agreement shall be null and
void.

  (b) Consistent with past interpretations made by the National Grievance
Committee, wage reduction-job security plans or other programs which comply with
guidelines established by the Teamsters National Freight Industry Negotiating
Committee are not violative of this Section.

Current wage reduction-job security plans established prior to April 1, 1998,
shall be subject to a revote of the unit employees as provided in this Section
within thirty (30) days of notice of ratification of the NMFA or as soon as is
legally permissible after having been approved by TNFINC to conform with the
guidelines established under this Section. Such current plans shall remain in
effect until the later of expiration of the plan or until a replacement plan is
approved by a unit employee vote as provided in this Section. Failure to obtain
the required unit employee vote under this Section will result in restoration of
full NMFA wages and wage related fringes effective April 1, 1998, or when
legally permissible.

Wage deduction under any Plan hereinafter adopted shall not exceed fifteen
percent (15%) of the applicable wage rates, and such Plan shall be adopted only
if approved by seventy-five percent (75%) of the employees voting by secret
ballot (in which case all unit employees shall be covered by such Plan).

See Wage Reduction-Job Security Plan Guidelines - Appendix A

The new hire rate provided for in Appendix A - Wage Reduction-Job Security Plan
shall be based on the designated percentage of the current wage rate.

  (c) Every profit-sharing plan, condition, or incentive plan of any type,
whether or not it alters or amends the economic conditions contained in this
Agreement, must be negotiated and agreed to by TNFINC prior to implementation.
Nothing in this Section shall be construed to apply to existing safety programs
or other prizes or bonus items the receipt of which do not alter the economic
terms of this Agreement.

Section 3. Workweek Reduction

If either the Fair Labor Standards Act or the Hours of Service Regulations are
subsequently amended so as to result in substantial penalties to either the
employees or the Employer, a written notice shall be sent by either party
requesting negotiations to amend those provisions which are affected.

Thereafter, the parties shall enter into immediate negotiations for the purpose
of arriving at a mutually satisfactory solution. In the event the parties cannot
agree on a solution within sixty (60) days, or mutually agreed extensions
thereof, after receipt of the stated written notice, either party shall be
allowed economic recourse.

Section 4. New Equipment

Where new types of equipment and/or operations for which rates of pay are not
established by this Agreement are put into use after April 1, 1998, within
operations covered by this Agreement, rates governing such operations shall be
subject to negotiations between the parties.

In the event agreement cannot be reached within sixty (60) days after date such
equipment is put into use, the matter may be submitted to the National Grievance
Committee for final disposition. Rates agreed upon or awarded shall be effective
as of the date equipment is put into use.

The above provisions shall also apply in the event the law (state or federal) is
changed to permit longer combination vehicles or aggregate weight increases of
8,000 pounds or more in the weight limits that are currently provided in the
Surface Transportation Assistance Act of 1982.

Employees expected to use computers will be trained to use them and will be paid
for all training time. Employees expected to use computers will be given
sufficient time to learn to use them.


ARTICLE 7.
LOCAL AND AREA GRIEVANCE MACHINERY

Section 1.

  (a) Provisions relating to local, state and area grievance machinery are set
forth in the applicable Supplements to this Agreement.

Each Supplemental Agreement shall provide for a Regional Joint Area Review
Committee. The Committee shall review and consider any case deadlocked by the
Regional Joint Area Committee except suspension and discharge cases. The
Regional Joint Area Review Committee shall consist of the Freight Coordinator
from the applicable Region or a designee of the TNFINC Chairman and a designee
of the Executive Director of TMI. The Committee shall have the authority to
resolve any such deadlocked case either by review of the evidence presented to
the Regional Joint Area Committee or by rehearing the case. The decisions of the
Committee shall be final and binding. In the event the Committee is unable to
resolve the deadlock, the case shall be referred to the National Grievance
Committee.

Unless otherwise provided in a Supplemental Agreement, discharge and suspension
cases deadlocked by a Regional Joint Area Committee shall be automatically
referred to the applicable Regional Arbitration Panel, whose decision shall be
final and binding. The Regional Arbitration Panel shall consist of a Union
representative designated by the Chairman of TNFINC and the Employer Chairman of
the Regional Joint Area Committee or his/her designee and an impartial
arbitrator. The procedures for selection of the arbitrator for the Regional
Arbitration Panel and the cost of arbitration shall be determined by the Rules
of Procedure of the Regional Joint Area Committee. Arbitration of discharge and
suspension deadlocks will take place during the Regional Joint Area Committee
session at which the cases were deadlocked. At the arbitration hearing before
the Regional Arbitration Panel, the Employer's case will be


<PAGE>   11


presented by a full-time employee of the Employer and the Union's case by a
full-time employee of the Local Union, and the Rules of Procedure of the
Regional Joint Area Committee shall apply. The Regional Arbitration Panel shall
issue a "bench decision" at the conclusion of the grievance hearing. Either
party, however, may request a clarification or further explanation of the
previous decision rendered by the Regional Arbitration Panel. Where Supplements
under the 1994-1998 NMFA provided for arbitration in discharge cases, the
procedures for such arbitration shall be maintained under the 1998-2003
Agreement.

  (b) All grievances arising under the provisions of the Master Agreement
(Articles 1-39) shall be filed directly with the appropriate Regional Joint Area
Committee. The Regional Joint Area Committee shall have the authority to render
a final and binding decision or direct the grievance to the appropriate lower
level committee for hearing if the grievance is not properly claimed under the
provisions of the Master Agreement. The Regional Joint Area Committee must hear
and decide such cases within ninety (90) days of the filing of the grievance.
Grievances arising under Article 9 - Protection of Rights, Article 29, Sections
1 or 2(a) and (b) - Substitute Service and Article 32, Subcontracting shall be
expeditiously processed and may be heard at either regularly scheduled or
specially called hearings. A grievance may be filed by any Region whose members
are adversely affected by an alleged violation of Article 32, Section 4(b)
occurring within its jurisdiction.

  (c) It is mutually agreed that the procedures for processing complaints
concerning matters of highway and equipment safety shall be incorporated in the
applicable Supplemental Agreement, in accordance with the guidelines established
by the National Master Freight Safety and Health Committee provided for in
Article 16.

Special Joint Area Committees shall also be created in compliance with the
provisions of Article 35, Sections 3 and 4.

The procedure set forth in the local, state and area grievance machinery and in
the national grievance procedure may be invoked only by the authorized Union
representative or the Employer representative. Authorized representatives of the
Union and/or Employer may file grievances alleging violation of this Agreement,
under local grievance procedure, or as provided herein, unless provided to the
contrary or otherwise mutually agreed in the Supplemental Agreement and/or
respective committee rules of procedure. Time limitations regarding the filing
of grievances, if not set forth in the respective Supplemental Agreements, must
appear in the Rules of Procedure of the various grievance committees and shall
apply equally to Employers and employees.

The Rules of Procedure of the various committees established under the Agreement
shall be subject to the review and approval of the National Grievance Committee.

Section 2. Grievant's Bill of Rights

All employees who file grievances under this Agreement and its Supplemental
Agreements are entitled to have their cases decided fairly and promptly. In
order to satisfy these objectives and promote confidence in the integrity of the
grievance procedures, all employees who file grievances are entitled to the
following Rights:

  1. Grievants and stewards shall be informed by their Local Union of the time
and place of the hearing.

  2. Grievants and stewards are permitted to attend, at their own expense, the
hearing in cases in which they are involved.

  3. The Employer shall provide any information relevant to a grievance
containing specific factual allegations within fifteen (15) days of receipt of a
written request by the Local Union, steward or grievant. The Local Union or
grievant shall provide any information relevant to such a grievance within
fifteen (15) days of receipt of a written request by the Employer.

  4. All cases involving a discharge or suspension shall be recorded, except for
executive sessions. Transcriptions of these proceedings shall be prepared in
response to written requests by the Local Union at the reasonable cost of
transcription. No recording devices shall be used in any grievance committee
proceeding except as specifically authorized under the Rules of Procedure or by
mutual consent of the co-chairpersons.

  5. All Employer and Union panel members for each case shall be identified
prior to the hearing. No Employer or Union representative who is directly
involved in a case may serve as a panel member except at a local level committee
where there is only one Local Union subject to the jurisdiction of the
committee.

  6. A grievant or steward may request permission to present evidence or
argument in support of the case in addition to the evidence or argument
presented by the Local Union.

  7. All grievance committees shall, upon request, issue a copy of the grievance
decision or transcript pages containing the hearing proceedings and the decision
to the grievant and/or a Local Union.

  8. The Local Union and the Employer may postpone a case once each, and any
further postponements must be approved by the co-chairpersons of the grievance
committee. In those areas where there are presently local grievance committees,
each party shall be entitled to one additional postponement at the local
grievance committee level only.

  9. Unless mutually agreed by the Local Union and the Company, Local Unions
shall file all approved grievances with the appropriate grievance committee or
association for decision no later than thirty (30) days after the date the Local
Union receives the grievance.

  10. A copy of the grievance committee Rules of Procedure, including the
Grievant's Bill of Rights, must be provided, upon request, to the grievant prior
to the commencement of the grievance hearing.

Section 3.

All Local, State and Area Grievance Committees established under Supplemental
Agreements shall revise their Rules of Procedure to include the "Grievant's Bill
of Rights" set forth in Section 2 above and shall submit their revised Rules of
Procedure to the National Grievance Committee for approval no more than ninety
(90) days after the effective date of this Agreement. The National Grievance
Committee may revise, delete or add to the Rules of Procedure for a Supplemental
Grievance Committee in any manner necessary to ensure conformity with the
purposes and objectives of the Grievant's Bill of Rights. The decisions of the
National Grievance Committee in this regard shall be final and binding.

Section 4.

Except in cases involving "cardinal" infractions under the applicable
Supplemental Agreement, an employee to be discharged or suspended shall be
allowed to remain on the job until the discharge or suspension is sustained
under the grievance procedure.


<PAGE>   12


Non-cardinal intent to discharge cases shall be docketed and scheduled to be
heard at the next regularly scheduled Joint State/Supplemental Committee
meeting.

Section 5. Timely Payment of Grievances

All monetary grievances that have been resolved either by decision or through
settlement shall be paid within twenty-one (21) calendar days of formal
notification of the decision or date of settlement. If an Employer fails to pay
a monetary grievance in accordance with this Section, the Employer shall pay as
liquidated damages to each affected grievant eight (8) hours straight time pay
for each day the Employer delays payment, commencing the date the grievant(s)
notified the Employer of such non-payment.


ARTICLE 8.
NATIONAL GRIEVANCE PROCEDURE

Section 1.

All grievances or questions of interpretations arising under this National
Master Freight Agreement or Supplemental Agreements thereto shall be processed
as set forth below. If such Supplemental Agreements provide for arbitration of
discharges, such procedure shall be continued.

(a) All factual grievances or questions of interpretation arising under the
provisions of the Supplemental Agreement (or factual grievances arising under
the National Master Freight Agreement), shall be processed in accordance with
the grievance procedure of the applicable Supplemental Agreement.

If upon the completion of the grievance procedure of the Supplemental Agreement
the matter is deadlocked, the case shall be immediately forwarded to both the
Employer and Union secretaries of the National Grievance Committee, together
with all pertinent files, evidence, records and committee transcripts.

Any request for interpretation of the National Master Freight Agreement shall be
submitted directly to the Regional Joint Area Committee for the making of a
record on the matter, after which it shall be immediately referred to the
National Grievance Committee. Such request shall be filed with both the Union
and Employer secretaries of the National Grievance Committee with a complete
statement of the matter.

(b) Any matter which has been referred pursuant to Section 1 (a) above, or any
question concerning the interpretation of the provisions contained in the
National Master Freight Agreement, shall be submitted to a permanent National
Grievance Committee which shall be composed of an equal number of employer and
union representatives. The National Grievance Committee shall meet on a regular
basis, for the disposition of grievances referred to it, or may meet at more
frequent intervals, upon call of the chairman of either the Employer or Union
representatives on the National Grievance Committee. The National Grievance
Committee shall adopt rules of procedure which may include the reference of
disputed matters to subcommittees for investigation and report, with the final
decision or approval, however, to be made by the National Grievance Committee.
If the National Grievance Committee resolves the dispute by a majority vote of
those present and voting, such decisions shall be final and binding upon all
parties.

Cases deadlocked by the National Grievance Committee shall be referred as
provided in Section 2(b) below. Procedures relating to such referrals shall be
included in the Rules of Procedure of the National Grievance Committee.

The Employer may request the co-chairmen of the National Grievance Committee to
appoint and convene a joint Employer and Union Committee which shall have the
authority to approve uniform dispatch procedures and rules which shall apply to
the individual company's over-the-road operations.

No Employer signatory to this Agreement shall be permitted to have its own
grievance procedure.

Section 2.

(a) The National Grievance Committee by majority vote may consider and review
all questions of interpretation which may arise under the provisions contained
in the National Master Freight Agreement which are submitted by either the
Chairman of TNFINC or the Executive Director of TMI. The National Grievance
Committee by majority vote shall have the authority to reverse and set aside all
resolutions of grievances by any lower level grievance committee, arbitration
panel or review committee involving or affecting the interpretation(s) of
Articles 1-39 of the National Master Freight Agreement, in which case the
decision of the National Grievance Committee shall be final and binding. A
failure by the National Grievance Committee to reach a majority decision on a
question concerning interpretation or on a review of a decision by a lower level
grievance committee, arbitration panel or review committee shall not be
considered a deadlock and will not be referred to the National Review Committee.
In case of a failure to reach a majority decision in reviewing the decision of a
lower level grievance committee, arbitration panel, or review committee, the
decision of the lower level grievance committee, arbitration panel, or review
committee shall stand as final and binding.

  (b) All grievances deadlocked at the National Grievance Committee shall be
processed as set forth below.

  1. All grievances shall be automatically referred to the National Review
Committee, which shall consist of the Chairman of TNFINC, or his/her designee
and the principal officer of TMI, or his/her designee. The National Review
Committee shall have the authority to resolve any such deadlocked case either by
review of the record presented to the National Grievance Committee or by
rehearing the case. The decision of the Committee shall be final and binding.

  2. In the event the National Review Committee is unable to resolve the
deadlock, the case shall be referred to the National Dispute Resolution Panel
whose decision shall be final and binding on all parties.

  3. The National Dispute Resolution Panel shall consist of the Chairman of
TNFINC or his/her designee and the Employer Chairman of the National Grievance
Committee, or his/her designee, and an impartial neutral with recognizable
freight industry background, including experience in working under the National
Master Freight Agreement. The procedures for the selection of the neutral for
the National Dispute Resolution Panel and the cost of the proceedings shall be
determined by the Rules of Procedure of the National Grievance Committee.

  4. At the hearing before the National Dispute Resolution Panel, the Employer's
case will be presented by a full-time employee of the Employer and/or Employer
representative on the National Grievance Committee and the Union's case by a
designee of the Chairman of TNFINC and the Rules of Procedure of the National
Grievance Committee shall apply.

  5. The National Dispute Resolution Panel shall issue a "bench decision" at the
conclusion of the grievance hearing. Either party, however, may request a
clarification or further explanation of a previous decision rendered by the
National Dispute Resolution Panel.

  6. No lawyers will be permitted to present cases at any step of the grievance
procedure.


<PAGE>   13


  7. The decision of any grievance committee or panel shall be specifically
limited to the matters submitted to it and the grievance committee or panel
shall have no authority in any manner to amend, alter or change any provision of
the Agreement.

  8. If the Employer or Union challenges in court a decision issued by any
arbitrator, arbitration or dispute resolution panel provided for under this
Agreement, the cost of the challenge, including the court costs and attorneys'
fees, shall be paid by the losing party.

Section 3. Work Stoppages

  (a) The parties agree that all grievances and questions of interpretation
arising from the provisions of this Agreement shall be submitted to the
grievance procedure for determination. Accordingly, no work stoppage, slowdown,
walkout or lockout shall be deemed to be permitted or authorized by this
Agreement except as provided in Section 3(b) and (c) below.

A "representation dispute" in circumstances under which the Employer is not
required to recognize the Union under this Agreement is not subject to the
grievance procedure herein and the provisions of this Article do not apply to
such dispute.

  (b) In the event an Employer is delinquent in its health & welfare or pension
payments in the manner required by the applicable Supplemental Agreement, the
Local Union shall have the right to take whatever action it deems necessary
until such delinquent payments are made. The Local Union shall give the Employer
a seventy-two (72) hour, (excluding Saturdays, Sundays, and holidays), prior
written notice of the Local Union's authorization of strike action which notice
shall specify the failure to make health & welfare or pension payments providing
the basis for such strike authorization. In no event shall the Union have the
right to strike over a dispute concerning the eligibility and/or payment of
health & welfare or pension contributions by an Employer on behalf of specific
individuals, and such disputes shall be subject to the grievance procedure.

  (c) Failure to comply with a decision rendered by a grievance committee, panel
or arbitrator. The Local Union shall give the Employer a seventy-two (72) hour
(excluding Saturday, Sunday and holidays) prior written notice of the Local
Union's authorization of strike action, which notice shall specify the basis for
the compliance failure. If the Employer believes that it is in compliance or
that there is a clarification needed in order to comply, the matter of
compliance and/or clarification shall be submitted to the grievance committee,
panel or arbitrator that decided the case. The question of compliance or
clarification shall be determined by the grievance committee, panel or
arbitrator within forty-eight (48) hours after receipt of the Employer request.
The forty-eight (48) hour period for the grievance committee, panel or
arbitrator to determine the question of compliance or clarification shall run
concurrently with the seventy-two (72) hour notice prior to a strike. The
grievance committee, panel or arbitrator may meet telephonically to consider and
decide questions of compliance or clarification.

Section 4.

  (a) It is mutually agreed that the Local Union will, within two (2) weeks of
the date of the signing of this Agreement, serve upon the Employer a written
notice listing the Union's authorized representatives who will deal with the
Employer, make commitments for the Local Union generally and, in particular,
those individuals having the sole authority to act for the Local Union in
calling or instituting strikes or any stoppages of work which are not in
violation of this Agreement. The Local Union may from time to time amend its
listing of authorized representatives by certified mail. The Local Union shall
not authorize any work stoppages, slowdown, walkout, or cessation of work in
violation of this Agreement. It is further agreed that in all cases of an
unauthorized strike, slowdown, walkout, or any unauthorized cessation of work
which is in violation of this Agreement the Union shall not be liable for
damages resulting from such unauthorized acts of its members.

In the event of a work stoppage, slowdown, walkout or cessation of work, not
permitted by the provisions of Article 8, Section 3(a), alleged to be in
violation of this Agreement, the Employer shall immediately send a wire or fax
to the Freight Coordinator in the appropriate Regional Area and to the Chairman
of TNFINC to determine if such strike, etc., is authorized.

No strike, slowdown, walkout or cessation of work alleged to be in violation of
this Agreement shall be deemed to be authorized unless notification thereof by
telegram has been received by the Employer and the Local Union from such
Regional Area. If no response is received by the Employer within twenty-four
(24) hours after request, excluding Saturdays, Sundays, and holidays, such
strike, etc., shall be deemed to be unauthorized for the purpose of this
Agreement.

In the event of such unauthorized work stoppage or picket line, etc., in
violation of this Agreement, the Local Union shall immediately make every effort
to persuade the employees to commence the full performance of their duties and
shall immediately inform the employees that the work stoppage and/or picket line
is unauthorized and in violation of this Agreement. The question of whether
employees who refuse to work during such unauthorized work stoppages, in
violation of this Agreement, or who fail to cross unauthorized picket lines at
their Employer's premises, shall be considered as participating in an
unauthorized work stoppage in violation of this Agreement may be submitted to
the grievance procedure, but not the amount of suspension herein referred to.

It is specifically understood and agreed that the Employer during the first
twenty-four (24) - hour period of such unauthorized work stoppage in violation
of this Agreement, shall have the sole and complete right of reasonable
discipline, including suspension from employment, up to and including thirty
(30) days, but short of discharge, and such employees shall not be entitled to
or have any recourse to the grievance procedure. In addition, it is agreed
between the parties that if any employee repeats any such unauthorized strike,
etc., in violation of this Agreement, during the term of this Agreement, the
Employer shall have the right to further discipline or discharge such employee
without recourse for such repetition. After the first twenty-four (24) - hour
period of an unauthorized stoppage in violation of this Agreement, and if such
stoppage continues, the Employer shall have the sole and complete right to
immediately further discipline or discharge any employee participating in any
unauthorized strike, slowdown, walkout, or any other cessation of work in
violation of this Agreement, and such employees shall not be entitled to or have
any recourse to the grievance procedure. The suspension or discharge herein
referred to shall be uniformly applied to all employees participating in such
unauthorized activity. The Employer shall have the sole right to schedule the
employee's period of suspension.

The International Brotherhood of Teamsters, the Teamsters National Freight
Industry Negotiating Committee, Joint Councils and Local Unions shall make
immediate efforts to terminate any strike or stoppage of work as aforesaid which
is not authorized by such organizations, without assuming liability therefor.
For and in consideration of the agreement of the International Brotherhood of
Teamsters, Teamsters National Freight Industry Negotiating Committee, Joint
Councils and Local Unions affiliated with the International Brotherhood of
Teamsters to make the aforesaid efforts to require Local Unions and their
members to comply with the law or the provisions of this Agreement, including
the provisions limiting strikes or work stoppages, as aforesaid, the
Associations and Employers who are parties hereto agree that they will not hold
the International Brotherhood of Teamsters, the Teamsters National Freight
Industry Negotiating Committee, Joint Councils and Local Unions liable or sue
them in any court or before any administrative tribunal for undertaking such
efforts to terminate unauthorized strikes or stoppages of work as aforesaid or
for undertaking such efforts to require Local Unions and their members to


<PAGE>   14


comply with the law or the provisions of this Agreement, or for taking no
further steps to require them to do so. It is further agreed that signator
Associations and Employers will not hold the International Brotherhood of
Teamsters, Teamsters National Freight Industry Negotiating Committee, Joint
Councils or Local Unions liable or sue them in any court or before any
administrative tribunal for such unauthorized work stoppages alleging
condonation, ratification or assumption of liability for undertaking such
efforts to terminate strikes or stoppages of work, or requiring Local Unions and
their members to comply with the law or the provisions of this Agreement.

The provisions of this Article shall continue to apply during that period of
time between the expiration of this Agreement and the conclusion of the
negotiations or the effective date of the successor Agreement, whichever occurs
later, except as provided in Article 39. It is understood and agreed that
failure by the International Brotherhood of Teamsters, Teamsters National
Freight Industry Negotiating Committee, and/or Joint Councils to authorize a
strike by a Local Union shall not relieve such Local Union of liability for a
strike authorized by it and which is in violation of this Agreement.

  (b) The question of whether the International Union, Teamsters National
Freight Industry Negotiating Committee, Joint Council or Local Union have met
its obligation set forth in the immediately preceding paragraphs, or the
question of whether the International Union, Teamsters National Freight Industry
Negotiating Committee, and Joint Council or the Local Union, separately or
jointly, participated in an unauthorized work stoppage, slowdown, walkout or
cessation of work in violation of this Agreement by calling, encouraging,
assisting or aiding such work stoppage, etc., in violation of this Agreement, or
the question of whether an unauthorized strike provided by Article 8, Section
3(b) or (c) is in violation of this Agreement, or whether an Employer engaged in
a lockout in violation of this Agreement, shall be submitted to the grievance
procedure at the national level, prior to the institution of any damage suit
action. When requested, the co-chairmen of the National Grievance Committee
shall immediately appoint a subcommittee to develop a record by collecting
evidence and hearing testimony, if any, on the questions of whether the
International Union, Teamsters National Freight Industry Negotiating Committee,
Joint Council or Local Union have met its obligations as aforesaid, or of Union
participation or Employer lockout in violation of this Agreement. The record
shall be immediately forwarded to the National Grievance Committee for decision.
If a decision is not rendered within thirty (30) days after the co-chairmen have
convened the National Grievance Committee, the matter shall be considered
deadlocked.

A majority decision of the National Grievance Committee on the questions
presented as aforesaid shall be final and binding on all parties. If such
majority decision is rendered in favor of one (1) or more of the Union entities,
or the Employer, in the case of lockout, no damage suit proceedings on the
issues set forth in this Article shall be instituted against such Union entity
or such Employer. If, however, the National Grievance Committee is deadlocked on
the issues referred to in this subsection 4(b), the issues must be referred to
the National Dispute Resolution Panel for resolution prior to either party
instituting damage suit proceedings. If the National Dispute Resolution Panel
decides that a strike was unlawful, it shall not have the authority to assess
damages. Except as provided in this subsection 4(b), agreement to utilize this
procedure shall not thereafter in any way limit or constitute a waiver of the
right of the Employer or Union to commence damage suit action. However, the use
of evidence in this procedure shall not waive the right of the Employer or Union
to use such evidence in any litigation relating to the strike or lockout, etc.,
in violation of this Agreement. There shall not be any strike, slowdown,
walkout, cessation of work or lockout as a result of a deadlock of the National
Grievance Committee on the questions referred to under this subsection 4(b) and
any such activity shall be considered a violation of this Agreement.

  (c) In the event that an Employer, party to this Agreement, commences legal
proceedings against the Union after the Union's compliance with the provisions
of Article 8, Section 3(b) or (c), the Employer Associations will cooperate in
the presentation to the court of the applicable majority grievance committee
decision.

  (d) Nothing herein shall prevent the Employer or Union from securing remedies
granted by law except as specifically set forth in subsection 4(b).

Section 5.

  (a) In the event of strikes, work stoppages, or other activities authorized by
Article 8, Section 3(b) or (c) of this Agreement, no interpretation of this
Agreement or any Supplement thereto relating to the Employer's obligation to
make health & welfare and/or pension contributions by any tribunal shall be
binding upon the Union or affect the legality or lawfulness of the strikes
unless the Union stipulates to be bound by such interpretation, it being the
intention of the parties to resolve all questions of interpretation by mutual
agreement.

  (b) It is the intention of the parties to resolve all grievances and requests
for interpretation arising under this Agreement through the grievance procedure.
However, it is understood and agreed that nothing herein shall prevent the
Employer or Union from securing remedies in those circumstances where the
application of this Agreement is contrary to law.

Section 6. Change of Operations

Change of Operations Committee

  (a) Present terminals, breaking points or domiciles shall not be transferred,
changed or modified without the approval of an appropriate Change of Operations
Committee. Such Committee shall be appointed in each of the Regional Areas,
equally composed of Employer and Union representatives. The Change of Operations
Committee shall have the authority to determine the seniority of the employees
affected and such determination shall be final and binding.

In the event a proposed change of operations includes the establishment of
either a new or satellite terminal as a "combination" facility with a common
city driver and dock seniority roster, when such change of operations results in
the relocation or movement of city drivers and dock employees from an existing
terminal recognizing separate (split) seniority rosters for city drivers and
dock employees, the Change of Operations Committee shall have the authority to
determine the conditions under which such a combination facility may be
established, including but not limited to, the number of city drivers and dock
employees who qualify, be allowed to follow the work to the new or satellite
combination terminal, the implementation of training programs to qualify dock
employees as city drivers and the seniority right of affected employees to
either return to the "mother" terminal and/or claim additional driving positions
at the satellite terminal within reasonable time periods following the
establishment of such combination terminal, as determined by the Committee.
Existing terminals that recognize separate city driver and dock seniority
rosters (split terminals) shall not be converted to "combination" terminals
unless and until such time as a majority of those affected employees agree to
such conversion, in which case the Change of Operations Committee shall have the
authority to determine the conditions under which such conversion shall be
implemented.

Such Committee, however, shall observe the Employer's right to designate
domiciles and the operational requirements of the business. Where the Union
raises the question as to whether or not certain proposed runs of excessive
length can be made, the Employer must be prepared to submit objective evidence
including DOT certification or logs and tapes that such runs have been tested
and were made within the DOT hours of service regulations. Individual employees
shall not be redomiciled more than once during the term of this Agreement as the
result of an approved change of operations unless a merger, purchase, sale,
acquisition or consolidation of employers is involved, or unless there is proven
economic need as determined by the Change of Operations Committee based on
factual evidence presented.


<PAGE>   15


Pension and health & welfare contributions paid on behalf of a redomiciled
employee shall be paid to the Funds to which the contributions were made prior
to the employee's change of domicile, and the decisions of the Change of
Operations Committee shall so specify. This Section does not apply to employees
who voluntarily transfer to new domiciles, unless such transfer is a result of a
Change of Operations Committee decision. Any dispute concerning the appropriate
fund for an Employer's contribution on behalf of a redomiciled employee,
pursuant to a Change of Operations Committee decision, shall be referred to the
National Grievance Committee. The decision of the National Grievance Committee
shall to the extent permitted by law, be final and binding on all affected
parties, including the Trust Funds.

The Change of Operations Committee shall also have jurisdiction for a period of
twelve (12) months following the opening of a new terminal to consider the
redomicile of employees who are laid off as a direct result of such opening of a
terminal. The Committee shall also have jurisdiction over the closing of a
terminal in regard to seniority, as well as to determine the conditions under
which freight may or may not be interlined into the area of a vacated operations
when necessary to retain major customers, including mandating the use of union
carriers where available. In no event will the Employer be granted the authority
to vacate a facility and interline the freight on a non-union subsidiary of the
parent company.

The above shall not apply within a twenty-five (25)-mile radius.

The Change of Operations Committee shall have the authority to require a
definition of primary and shared lanes, where applicable.

The Change of Operations Committee shall not grant the Employer authority to
relocate U.S. operations, work, or terminals to Mexico.

Change of Operations Committee Procedure

    (b) The National Grievance Committee shall adopt Rules of Procedure
concerning the application and administration of this Article.

The Employer shall notify all affected Local Unions of the proposed change of
operations at least twenty (20) calendar days prior to the hearing at the
Regional Joint Area Committee, and the Employer and the Local Unions involved
shall have a mutual responsibility to inform the employees subject to redomicile
prior to such hearing in accordance with the practice and procedures agreed to
in the respective Area Committee. Any exception or waiver of the aforesaid
twenty (20) day period shall be mutually agreed to between the Employer and the
Local Unions involved and approved by the Regional Area Change of Operations
Committee.

Moving Expenses

  (c) Where an employee is required to transfer to another domicile in order to
follow employment as a result of a change of operations, the Employer shall move
the employee and assume the responsibility for proven loss or damage to
household goods due to such move, including insurance against loss or damage.
Should any employee possess household items of unusual or extraordinary value
which will be included in the move, such items shall be declared and an
appraised value determined prior to the move. The Employer shall provide packing
materials for the employee's household goods when requested or at the employee's
request pay all costs and expenses of moving such household goods, including
packing.

The Employer shall pay reasonable expenses to demount and remount an employee's
mobile home, if used as his/her residence and in such instance shall pay normal
expenses to move such mobile home, including the use of other modes of
transportation where required by law.

An employee shall have a maximum of one (1) year to move in accordance with the
provisions of an approved change of operations unless, prior to the expiration
of such year, he/she requests, in writing, an extension for a reasonable period
of time due to an unusual or special problem. The Employer shall provide lodging
for the employee at the point of redomicile, not to exceed ninety (90) calendar
days, and in addition, shall reimburse the employee thirty-five cents (35o) per
mile to transport one (1) personal automobile to the new location.

The Employer shall not be responsible for moving expenses if the employee
changes his/her residence as a result of voluntary transfer.

None of the Employer obligations set forth in this Subsection (c) - Moving
Expenses shall apply to transfers of domiciles within a fifty (50)-mile
radius.

Change of Operations Seniority

  (d) The Change of Operations Committee established herein shall have the sole
authority to determine questions of the application of seniority in those
situations presented to it and in connection therewith the following general
rules shall apply, subject, however, to modification as provided by Section 6(g)
below:

Closing, Partial Closing of Terminals-Transfer of Work

  (1)a. When branches, terminals, divisions or operations (hereinafter
"terminal(s)") are closed or partially closed and the work of such terminal(s)
is transferred, in whole or in part, to another terminal(s), the active
employees (excluding those employees on letter of layoff) at the closed or
partially closed terminal(s) shall have the right to bid into a master seniority
roster (road or city) comprised of bidders from the active seniority rosters of
closed or partially closed terminal(s) in the order of their continuous
classification (road or city) seniority. Continuous classification seniority
shall be defined as that seniority which the employee is currently exercising
and has not been broken in the manner provided by Article 5, Section 1, or by
voluntary changes in domicile not directed, approved or ordered by a Change of
Operations Committee. Employees shall bid from the combined master seniority
roster into openings at the terminal(s) into which work is being transferred.
Employees so transferring shall be "dovetailed" into the appropriate active
seniority roster at the new terminal(s) in the order of their continuous
classification seniority. Such transfers shall be permitted prior to the recall
of laid-off employees at such gaining terminal(s). If and when additional
employees are required in excess of those who formed the combined active roster
at the point of redomicile, employees on letter of layoff at that location shall
be recalled. If recalled, such employees shall be "dovetailed" with their
continuous classification seniority.

In addition, the inactive seniority rosters (employees who are on letter of
layoff) at the terminal(s) from which employees are being redomiciled shall be
"dovetailed" into a master "laid off" seniority roster and such employees shall
have the same opportunities to transfer to terminal(s) within the area of the
Supplemental Agreement which are afforded to employees covered by the provisions
of subparagraph 2(b) below. These inactive employees at the losing terminal(s)
shall also be offered first work opportunity, in seniority order, at terminals
into which work was transferred within the regional area where such employees
were employed. Such inactive employees shall gain active seniority in accordance
with the provisions of the applicable supplemental agreement. The use of such
employees shall be subject to the order of call of the supplement. The
employees' seniority date for bidding and layoff purposes shall be the date
which they gain active status. The employee shall retain company seniority for
fringe benefits only as of that date.


<PAGE>   16


The senior driver voluntarily laid off at a losing domicile will be restored to
the active board each time foreign drivers or casuals (where applicable) make
ten (10) trips (tours of duty) within any thirty (30) calendar day period on a
primary run of such domicile, not affected by a Change of Operations.

  b. The following seniority bidding procedures are to be applied in all change
of operations cases that involve master pool bidding:

  1. The Change of Operations Committee shall have the authority to establish a
date for purposes of determining active and inactive (on letter of layoff or the
equivalent thereof) employees at both gaining and losing locations.

  2. Affected employees at losing locations shall be allowed to bid onto an
active master pool seniority list on a dovetailed seniority basis.

  3. At the time of the original bid, an employee on the active master pool
seniority list shall be afforded the opportunity to bid any available position
for which he/she is qualified at a gaining location in accordance with his/her
seniority on the master pool seniority list. In the event the active employees
at any given location elect not to bid the number of positions being lost at
that particular location, inactive employees at that location, in accordance
with their seniority, shall then be afforded the opportunity to bid as an active
employee until the number of positions being lost at that particular location
are filled. An employee who elects to "hold" as set forth in paragraph 4 below
shall not be considered as filling a losing position. A successful bidder shall
be dovetailed on the seniority list at the location he/she bids into. The number
of successful bidders from any losing location shall not exceed, at the time of
the original bid, the number of positions lost at that location as approved by
the Change of Operations Committee.

  4. An employee on the active master pool seniority list who does not have
seniority to bid the location he/she desires in the initial bid may hold for
such desired location and remain at his/her present domicile in such status as
his/her bidding seniority will allow. Should an opening occur during the window
period as set forth in the Change of Operations decision at the location to
which he/she desired to transfer, he/she shall be afforded transfer opportunity
in line with his/her bidding seniority. A successful bidder under this provision
shall be dovetailed on the applicable seniority list at the location into which
he/she bids and his/her moving expenses shall be paid in accordance with other
transferring employees. The transfer provisions of this Section shall apply only
during the window period as set forth in the Change of Operations decision.

  5. An employee who elects to hold as set forth in Paragraph 4 above may hold
for only one (1) location and must designate that location at the time of the
original bid and may hold only for a position within the classification the
employee has seniority to bid. If an employee refuses to accept an opportunity
to claim a position he/she is holding for, the employee shall have no further
claim to a position that may become available during the window period.

  6. An employee who elects to hold, shall also be entitled to exercise
seniority to claim a voluntary move under the provisions of Article 5, Section 5
herein, and in the event the employee accepts such a voluntary move, he/she
shall retain his/her hold position at his/her home domicile during the remainder
of the window period but shall forfeit any other seniority rights at his/her
home domicile. Should a position become available at the location such employee
is holding for and which the employee has seniority to successfully claim,
moving expenses set forth in Article 8, Section 6(c) shall be computed from the
employee's original home domicile.

  7. There shall be a maximum one hundred twenty (120) calendar day window
period from the date of implementation in all Changes of Operations only when
the number of positions offered at gaining terminals do not equal the number of
positions lost at the losing terminals.

  (a) Any openings which may occur at a gaining terminal during the window
period shall be offered to those employees on the Master Pool Seniority list who
have not been offered transfer opportunity under the provisions of Article 8,
Section 6 before they are offered to employees who may have elected to "hold" as
set forth in paragraph 4 above.

  (b) The window period established by the Change of Operations decision shall
close if either of the following conditions is met: (a) the number of days
and/or months of the window period as set forth in the Change of Operations
decision has expired; or (b) all employees on the Master Pool Seniority list
have been offered work opportunities pursuant to Article 8, Section 6.

  (c) However, with respect to those who bid to "hold", it is understood that
such bids must remain open and any job opportunities that are clearly
identifiable as a direct result of the Change of Operations must be offered, by
seniority, to those qualified employees who bid to hold for that specific
location for the length of the window period(s) (road/cartage) set forth in the
Change of Operations decision even if the window period is closed as set forth
in paragraph (b) above.

  (d) The Company shall determine whether an additional job opportunity is the
direct result of the Change of Operations at the specific gaining domicile for
which the employee is "holding". The Company shall so notify the employee's
current Local Union and the gaining Local Union. The Company shall have the
burden of proof in establishing whether or not an additional job opportunity is
clearly the direct result of the Change of Operations at the specific gaining
domicile for which the employee is "holding". Any grievance filed regarding the
Company's decision to permit or deny a "hold" transfer shall be filed with the
appropriate Regional Joint Area Committee to be heard by the Multi-Region Change
of Operations Committee that held jurisdiction.

  8. Employees who are qualified bidders on Long-Term Disability (LTD) at the
time of bid shall be allowed to bid. If successful LTD bidders are unable to
claim their bid on the date of implementation, a hold-down bid will be allowed.
This hold-down bid will be offered to those remaining active employees at the
LTD's current location, by classification, who have not been offered transfer
opportunity under the Change of Operations. The successful hold-down bidder
shall be dovetailed. When the LTD employee returns to work and claims his/her
bid, the hold-down employee may either remain at the hold-down location with a
bidding seniority date consistent with the date of transfer under the Change of
Operations or return to his/her original location with his/her original bidding
seniority date. The hold-down employee may not return to a location where the
classification from which he/she bid has been eliminated. The Company shall not
be responsible for the moving expense of the employee filling the hold-down bid,
unless and until such time as it is determined that the employee on LTD will
never be able to claim his bid and the hold-down bidder becomes a regular
permanent employee at the hold-down location.

Closing of Terminals-Elimination of Work

  (2)a. When a terminal(s) is closed and the work of such terminal(s) is
eliminated, an employee who was formerly employed at another terminal shall have
the right to return to such former terminal and exercise his/her continuous
classification (road or city) seniority, provided he/she has not been away from
such former terminal for more than a five (5)-year period.

Layoff

b. When a terminal(s) is closed and the work of such terminal (s) is eliminated,
employees who are laid-off thereby shall be given first (1st) opportunity for
available regular employment in the classification in which they are employed at
the time of such layoff (prior to the employment of new hires but subject to the
order of call/hiring of the Supplemental Agreement) occurring at any other
terminal(s) of the Employer within the area of the Supplemental Agreement where
such employee was employed provided they notify the Employer in writing of their
interest in a transfer opportunity. The offer of transfer will be made in the
order of continuous classification seniority of the laid off employees within
the area of the Supplemental Agreement. The Employer shall be


<PAGE>   17


required to make additional offers of transfer to an employee who has previously
rejected a transfer opportunity provided the employee again notifies the
Employer in writing of his/her continued interest in additional transfer
opportunities. However, the Employer will only be required to make one transfer
offer in any six (6) calendar month period. The obligation to offer such
employment shall continue for a period of five (5) years from the date of
closing. Any employee accepting such offer shall be employed at his/her
applicable rate of pay and shall be placed at the bottom of the seniority board
for bidding and layoff purposes, but shall retain company seniority for fringe
benefits only. A transferring employee shall pay his/her own moving expenses.

Opening of Terminals

  (3) When a new terminal(s) is opened (except as a replacement for existing
operations or a new division in a locality where there are existing operations),
the Employer shall offer to those employees, if any, affected thereby the
opportunity to transfer to regular positions in the new terminal(s) in the order
of such employee's continuous classification (road or city) seniority date as
defined herein. Upon arrival at such new location, such employees shall be
"dovetailed" with their continuous classification (road or city) seniority date
together with other employees so transferring.

This provision is not intended to cover situations where there is replacement of
an existing operation or where a new division is opened in a locality where
there is an existing terminal. In these latter situations, those employees laid
off at the existing facilities shall have first (1st) opportunity for employment
at the new operation in accordance with their continuous classification (road or
city) seniority date, and upon arrival shall be similarly "dovetailed." If all
regular full-time positions are not filled in this manner, then the provisions
of the preceding paragraph shall apply.

  (4) When a Company which has an established Local Cartage Operation, which has
been cleared by system OTR drivers, seeks to establish a new OTR domicile there,
the Company shall first file for a Change of Operations giving transfer
opportunity, with regard to the initial complement, to OTR drivers from those
system OTR domiciles that previously serviced such Local Cartage Operation with
reasonable regularity. Such transfer opportunity shall remain in effect for any
additions to the initial complement for a period of not less than 120 calendar
days, after which further additions to such complement shall be hired at the
locality where such new OTR domicile was established.

  (5) Any employee redomiciled by an approved change of operations to another
domicile shall upon reporting to such new domicile be deemed to have
relinquished his/her right to return, with seniority, to the domicile from which
he/she was transferred, except under another approved change of operations.
Employees who avail themselves of the transfer privileges because they are on
layoff at their original terminal may exercise their seniority rights if work
becomes available at their original terminal during the five (5) year layoff
period allowed them at their original terminal.

  (6) When an Employer's proposed Change of Operations offers a specific number
of road positions at a gaining domicile, the Employer shall be required to make
every good faith effort and use all practical means to hire qualified applicants
to fill such offered positions that are left vacant because other employees
affected by the Change have elected not to bid into that gaining domicile. The
Employer's duty to hire under this provision is to use every reasonable means to
advertise for qualified applicants and to meet with the affected Local Union(s)
to seek qualified applicants. Nothing in this provision shall be construed to
create an obligation that the Employer maintain or otherwise guarantee a
specific number of employees at a gaining domicile. Any grievance concerning any
issue which may arise under this provision shall be filed directly with the
Multi-Region Change of Operations Committee.

In the event it is determined by the Multi-Region Change of Operations Committee
that the Employer has not made every good faith effort and used all practical
means to hire qualified applicants for road positions as required under this
provision, the Committee may require the Employer to hire qualified applicant(s)
as outlined above.

Definition of Terms

(e) The term "continuous classification seniority" as used in this Agreement is
defined as that seniority which the employee is currently exercising and has not
been broken in the manner provided in Article 5, Section 1, or by voluntary
changes in domicile not directed, approved or ordered by a Change of Operations
Committee.

Qualifications and Training

(f) Employees, who are presently non-CDL qualified and elect to bid to transfer
to a gaining terminal that requires CDL qualified employees, shall be provided a
sixty (60) day training period in order to become CDL qualified. The training
period shall commence from the date the employee becomes a successful bidder and
the Company shall furnish training personnel and equipment at the location where
the employee is currently domiciled or otherwise as mutually agreed to. If the
employee fails to qualify during such sixty (60) day period, the employee shall
forfeit his/her right to fill the bid and shall remain on the seniority list of
the current domicile.

Intent of Parties

(g) The parties acknowledge that the above rules are intended solely as general
standards and further that many factual situations will be presented which
necessitate different application, modification or amendment. Accordingly, the
parties acknowledge that questions of the application of seniority rights may
arise which require different treatment and it is anticipated and understood
that the Employers and Unions jointly involved and/or the respective grievance
committees may mutually agree to such disposition of questions of seniority
which in their judgment is appropriate under the circumstances.

The Change of Operations Committees, as provided herein or in the Supplemental
Agreements, shall have the authority to determine the application of seniority
in those situations presented to them. In all cases, the seniority decisions of
the Joint Committees, including the Change of Operations Committees and
subcommittees established by the National Master Freight Agreement and the
respective Supplemental Agreements, shall be final and binding.

Section 7.

Any grievance committee or panel, as constituted under this Agreement, shall
have the jurisdiction and power to decide grievances which arose under the
preceding agreements and supplements thereto. In doing so, the committees or
panels shall follow the grievance procedure set forth in the 1998-2003
Agreement, but apply the contract under which the grievance arose.

Section 8.  Sleeper Cab Operations

Unless specifically addressed in this Section, the provisions of the applicable
Supplemental Agreement relating to Sleeper Cab Operations remain in full force
and effect.


<PAGE>   18


A. Solo Driving

In cases where one driver is used to complete a sleeper cab trip, the drivers so
used shall receive the full mileage rate of pay per unit mile traveled. In
instances where such solo length of trip requires a rest period, as required by
DOT hours of service, such driver shall be provided lodging for such rest
period. However, in those instances where the driver is required to layover more
then eight (8) hours to pick up sufficient hours to run, he will be paid for all
time spent over eight (8) hours, provided such solo trip is not the result of
sickness and/or accident.

B. Work Rules

The Local Union and Company shall meet and negotiate dispatch and/or work rules.
If no agreement is reached, disputes shall be subject to the grievance
machinery.

C. Lay Point and Layover

  1. The layover provision of this Section shall apply at only one (1)
away-from-home terminal, and all times spent at all other points touched on a
round trip from the home terminal, exclusive of meal time, shall be paid for at
the full hourly rate to each driver. On any dispatch from the home terminal, the
destination point, at which the layover provisions of this Section shall apply,
shall be designated at the time of departure and shall not be changed, unless
otherwise mutually agreed to by the parties.

Drivers will be advised upon arrival whether they will turn or go to bed. If
drivers are advised they are turning, the Company will have one (1) free hour at
the lay point, in which to dispatch the drivers, provided there are safe,
sanitary shower facilities, equipped with hot and cold water for showering. If
the drivers are not dispatched within the above mentioned one (1) hour period,
after arrival, they shall be paid for all time spent in excess of the one (1)
hour free time at the applicable rate.

If the team is relieved of duty on arrival and signs for eight (8) hours off and
then is recalled within four (4) hours, they shall be compensated for all time
spent.

  2. Where sleeper cab drivers are required to layover away from their home
terminal, layover pay shall commence following the twelfth (12th) hour after the
end of the run. If a driver is held over the twelfth (12th) hour, the driver
shall be guaranteed two (2) hours' pay, in any event for layover time. If the
driver is held over more than two (2) hours, the driver shall receive layover
pay for each hour held over up to eight (8) hours in the first twenty (20) of
layover period, commencing after the run ends. This pay shall be in addition to
the pay to which the driver is entitled if the driver is put to work at any time
within the twenty (20) hours after the run ends. The same principle shall apply
to each succeeding eighteen (18) hours, and layover pay shall commence after the
tenth (10th) hour.

D. Abuse of Free Time

Whenever any Employer arbitrarily abuses the free time allowed in this Section,
then this shall be considered to be a dispute and the same shall be subject to
being handled in accordance with the grievance procedure set forth in this
contract.

E. Bedding and Linen

Bedding and fresh linen for sleeper cabs shall be furnished and maintained by
the Employer in a clean and sanitary condition.

Complaints with respect to width, depth and condition of mattresses shall be
subject to the grievance procedure.

F. Sleeper Cab Equipment

All sleeper cab equipment must be provided with air conditioning and heating
appliances in accordance with Article 16, Section 6 of this Agreement. In the
event of mechanical failure of such air conditioning and heating appliances,
repairs shall be made at the first point of repair en route where qualified
service is offered but drivers will not receive breakdown pay for repairs to air
conditioners en route.

G. Sleeper Cab Occupants

Only two (2) drivers shall be permitted in sleeper cab equipment at any one time
except in case of emergency, an Act of God, or where new type equipment is put
into operation. In no event shall a master driver be in the cab in addition to
the two (2) regular drivers for more than 300 miles or ten (10) hours.

H.

  1. Mark-off Procedure for Sleeper Cab Drivers

In the event the Company and Local Union are unable to agree to a mark-off
procedure, the following shall apply:

  (a) For purposes of time off, 1200 miles equals one (1) sleeper trip.

  (b) After completion of four (4) consecutive trips, the drivers will be
entitled to forty-eight (48) hours off, plus an additional eight (8) hours DOT
rest. The drivers may waive the forty-eight (48) hours off.

  (c) After completion of six (6) consecutive trips, the drivers will be
entitled to seventy-two (72) hours off, plus an additional eight (8) hours DOT
rest. Where drivers fail to exercise time off privilege after six (6) trips,
they shall forfeit such time off, and the cycle will revert back to subsection
(b).

  (d) Time off privileges may be exercised only at the completion of the fourth
(4th), or sixth (6th) trips, or upon the drivers returning home.

  (e) The only exception to the above is that the Employer shall provide in the
dispatch rules and/or procedures for thirty-six (36) consecutive hours off duty
at the home terminal at least once a week unless otherwise agreed to, provided
the driver has been on the board and required to be available.

  (f) Where only one driver of an established team marks off for any reason,
other than (g) below, he shall remain off until his partner returns to the home
terminal, except as otherwise mutually agreed. In those instances where an extra
board driver makes a combination of single operation and sleeper operation
trips, the driver(s) will earn two (2) tours for a complete sleeper trip.

  (g) Bid Team Drivers must take their earned time off at the same time as
outlined in (b), (c) and (e).

  2. Clearance Time Home Terminal

Sleeper drivers are entitled to ten (10) hours off duty at their home domicile
upon completion of each round trip exclusive of the two (2) hour call.


<PAGE>   19


  3. Turning in the Yard - Home Terminal

When mutually agreed between the sleeper team and the Employer, sleeper teams
may be allowed to turn in the yard at their home domicile provided the dispatch
wheel is exhausted and/or there are no other sleeper teams rested and available
for dispatch. When the Employer turns a sleeper team at their home domicile, any
delay in excess of one (1) hour shall be compensable.

I. Method of Dispatch - Foreign Domiciles

Foreign Domiciled Sleeper teams shall be placed on a common rotating wheel at
the time they arrive at a foreign domicile and shall be dispatched off that
wheel on a first-in first-out basis; provided however, a team may be dispatched
out of rotation when receiving a direct dispatch back to their home domicile.
Such direct dispatch may include a drop and pick en route. When more than one
team from a common home domicile is on the foreign wheel, the first team in
shall be the team dispatched out of rotation.

Sleeper teams who are put to bed at a foreign domicile shall be dispatched in
accordance with the procedure herein; provided however, it shall not be a
violation or the basis of a runaround claim, when a foreign team, whose home
domicile is common to that of another team who is in bed at the foreign
domicile, has been pre-dispatched on a via or to drop or pick through the
foreign domicile in route to their home domicile. A foreign team may not
however, be dispatched from a home domicile to a foreign domicile and then back
to their home domicile (A-B-A) when another team from the same home domicile is
in bed at the foreign domicile.

J. Foreign Power Courtesy Dispatch

It shall not be a violation or the basis of a runaround claim when a sleeper
team is dispatched on a VIA or drop and pick through a foreign domicile where
other sleeper teams or single drivers are domiciled when continuing in motion
over their designated sleeper lane, or being dispatched to their home domicile.

K. All sleeper teams must be sent to their home terminal on the third (3rd)
dispatch unless otherwise mutually agreed to.

L. National Sleeper Cab Grievance Committee

The parties shall establish a National Sleeper Committee composed of four (4)
Union representatives appointed by the Chairman of TNFINC and four (4) Employer
representatives appointed by the Employer Chairman of the National Grievance
Committee. The National Sleeper Committee shall establish rules of procedure to
govern the manner in which proposed sleeper operations are to be heard,
procedures for resolving sleeper issues and procedures for establishing
prehearing guidelines. Any grievance concerning the application or
interpretation of this Section shall be referred to the National Sleeper
Committee for resolution. If the National Sleeper Committee is unable to reach a
decision on an interpretation or grievance, the issue will be referred to the
National Grievance Committee.

ARTICLE 9.
PROTECTION OF RIGHTS

Section 1. Picket Lines: Sympathetic Action

It shall not be a violation of this Agreement, and it shall not be cause for
discharge, disciplinary action or permanent replacement in the event an employee
refuses to enter upon any property involved in a primary labor dispute, or
refuses to go through or work behind any primary picket line, including the
primary picket line of Unions party to this Agreement, and including primary
picket lines at the Employer's places of business.

Section 2. Struck Goods

It shall not be a violation of this Agreement and it shall not be cause for
discharge, disciplinary action or permanent replacement if any employee refuses
to perform any service which his/her Employer undertakes to perform as an ally
of an Employer or person whose employees are on strike and which service, but
for such strikes, would be performed by the employees of the Employer or person
on strike.

Section 3.

Subject to Article 32 - Subcontracting, hereof, the Employer agrees that it will
not cease or retrain from handling, using, transporting, or otherwise dealing in
any of the products of any other Employer or cease doing business with any other
person, or fail in any obligation imposed by the Motor Carriers Act or other
applicable law, as a result of individual employees exercising their rights
under this Agreement or under law, but the Employer shall, notwithstanding any
other provision in this Agreement, when necessary, continue doing such business,
including pickup or delivery to or from the Employer's terminal and to or from
the premises of a shipper or consignee.

Section 4.

The layover provision of the applicable Supplemental Agreement shall apply when
the Employer knowingly dispatches a road driver to a terminal at which a primary
picket line has been posted as a result of the exhaustion of the grievance
procedure, or after proper notification of a picket line permitted by the
collective bargaining agreement, or economic strikes occurring after the
expiration of collective bargaining agreements, or to achieve a collective
bargaining agreement. In such event and upon his/her request, a driver shall be
provided first class public transportation to his/her home terminal, plus be
paid a minimum of eight (8) hours or actual time spent while returning,
whichever is greater. The Employer shall determine the mode of transportation to
be utilized.


ARTICLE 10.
LOSS OR DAMAGE

Section 1.

In the event loss, damage or theft of freight, equipment, materials, or supplies
is incurred as a direct result of a willful gross negligent act by an employee
in the performance of assigned work, when such act knowingly may result in such
loss, damage or theft, the employee may be held responsible for such acts and
may be required to assume liability for any such loss, damage or theft, in whole
or in part. The term "willful, gross negligent acts" is intended to


<PAGE>   20


describe independent actions of any employee who knowingly violates established
rules or policies that, when adhered to, clearly prevent loss, damage or theft
described herein. Employees shall not be held responsible or required to assume
liability for loss or damage or theft unless clear proof of willful, gross
negligence is shown. In no event will an employee be held responsible for, or
required to assume any liability for any loss, damage or theft when performing
assigned work in a manner as specifically instructed by a supervisor. This
Article shall not be utilized in any manner to hold an employee liable for any
loss or damage of equipment under any conditions or for any damage to cargo as a
result of a vehicular accident.

Section 2.

Prior to an employee being charged with the responsibility and liability for any
loss, damage or theft because of willful gross negligent acts on the part of the
employee, a hearing shall be held with the Local Union, the employee and the
Employer. Employees who are found to be liable and required to make restitution
for such liability, shall not then be subject to any further disciplinary
action. Any disputes between the parties may be referred to the grievance
procedure of the applicable Area Supplemental Agreement and the National Master
Freight Agreement.


ARTICLE 11.
BONDS AND INSURANCE

Should the Employer require any employee to give bond, cash bond shall not be
compulsory, and any premium involved shall be paid by the Employer. The primary
obligation to procure the bonds shall be on the Employer. If the Employer cannot
arrange for a bond within ninety (90) days, it must so notify the employee in
writing. Failure to so notify shall relieve the employee of the bonding
requirement. If proper notice is given, the employee shall be allowed thirty
(30) days from the date of such notice to make his/her own bonding requirements,
standard premiums only on said bond to be paid by the Employer. A standard
premium shall be that premium paid by the Employer for bonds applicable to all
other of its employees in similar classifications. Any excess premium is to be
paid by the employee. Cancellation of a bond after once issued shall not be
cause for discharge unless the bond is cancelled for cause which occurs during
working hours, or due to the employee having given a fraudulent statement in
obtaining said bond.

Every driver must maintain a valid chauffeur's license and be covered by
insurance. If an Employer cannot cover a driver under an existing fleet policy,
the Employer will promptly apply to the state assigned risk-pool to provide any
comparable coverage. During the pendency of the application and until insurance
is obtained, the driver will not be terminated, but will be taken out of driving
service. When any comparable insurance is obtained, the employee will be
responsible for paying any excess over the standard charges.


ARTICLE 12.
UNIFORMS

The Employer agrees that if any employee is required to wear any kind of uniform
as a condition of his/her continued employment, such uniform shall be furnished
and maintained by the Employer, free of charge, at the standard required by the
Employer. Said uniforms shall be made in the United States by union vendors, if
possible.

The Employer shall replace all clothing, glasses, hearing aids and/or dentures
not covered by company insurance or worker's compensation which are destroyed or
damaged in a wreck or fire with company equipment.

The Employer has the right to establish and maintain reasonable standards for
wearing apparel and personal grooming.


ARTICLE 13.
PASSENGERS

No driver shall allow anyone, other than employees of the Employer who are on
duty, to ride on his truck except by written authorization of the Employer, or
except in cases of emergency arising out of disabled commercial equipment or an
Act of God. No more than two (2) people shall ride in the cab of a tractor
unless required by government agencies or the necessity of checking of
equipment. This shall not prohibit drivers from picking up other drivers,
helpers or others in wrecked or broken down motor equipment and transporting
them to the first (1st) available point of communication, repair, lodging or
available medical attention. Nor shall this prohibit the transportation of other
drivers from the driver's own company at a delivery point or terminal to a
restaurant for meals.


ARTICLE 14.
COMPENSATION CLAIMS

Section 1. Compensation Claims

  (a) The Employer agrees to cooperate toward the prompt disposition of employee
on-the-job injury claims. The Employer shall provide worker's compensation
protection for all employees even though not required by state law, or the
equivalent thereof, if the injury arose out of or in the course of employment.

  (b) At the time an injury report is turned in, the Employer shall provide the
injured employee with an information sheet briefly outlining the procedure for
submitting a worker's compensation claim to include the name, address and phone
number of the company's worker's compensation representative and other pertinent
information relative to claim payment.

  (c) An employee who is injured on the job, and is sent home, or to a hospital,
or who must obtain medical attention, shall receive pay at the applicable hourly
rate for the balance of his/her regular shift on that day. An employee who has
returned to his/her regular duties after sustaining a compensable injury who is
required by the worker's compensation doctor to receive additional medical
treatment during his/her regularly scheduled working hours shall receive his/her
regular hourly rate of pay for such time.

  (d) Road drivers sustaining an injury while being transported in
company-provided transportation for Company purposes at a layover terminal shall
be considered as having been injured on the job.


<PAGE>   21


  (e) In the event that an employee sustains an occupational illness or injury
while on a run away from his/her home terminal, the Employer shall provide
transportation by bus, train, plane, or automobile to his/her home terminal if
and when directed by a doctor.

  (f) The Employer agrees to provide any employee injured locally transportation
at the time of injury, from the job to the medical facility and return to the
job, or to his/her home if required.

  (g) In the event of a fatality arising in the course of employment, while away
from the home terminal, the Employer shall return the deceased to his/her home
at the point of domicile.

  (h) The Employer may publish reasonable safety rules and procedures and
provide the Local Union with a copy. Failure to observe such reasonable rules
and/or procedures shall subject the employee to disciplinary action in
accordance with the disciplinary procedures in the applicable Supplemental
Agreement. However, the time limitation relative to prior offenses shall be
waived to permit consideration of the employee's entire record of failure to
observe reasonable safety rules and/or procedures resulting in lost time
personal injuries. This provision does not apply to vehicular accidents.

Section 2. Modified Work

  (a) The Employer may establish a modified work program designed to provide
temporary opportunity to those employees who are unable to perform their normal
work assignments due to a disabling on-the-job injury. Recognizing that a
transitional return-to-work program offering both physical and mental
therapeutic benefits will accelerate the rehabilitative process of an injured
employee, modified work programs are intended to enhance worker's compensation
benefits and are not to be utilized as a method to take advantage of an employee
who has sustained an industrial injury, nor are they intended to be a permanent
replacement for regular employment.

  (b) Implementation of a modified work program shall be at the Employer's
option and shall be in strict compliance with applicable federal and state
worker's compensation statutes. Acceptance of modified work shall be on a
voluntary basis at the option of the injured employee. However, refusal to
accept modified work by an employee, otherwise entitled to worker's compensation
benefits, may result in a loss or reduction of such benefits as specifically
provided by the provisions of applicable federal or state worker's compensation
statutes. Employees who accept modified work shall continue to be eligible to
receive "temporary partial" worker's compensation benefits as well as all other
entitlements as provided by applicable federal or state worker's compensation
statutes.

  (c) At facilities where the Employer has a modified work program in place,
temporary modified assignments shall be offered in seniority order to those
regular full time employees who are temporarily disabled due to a compensable
worker's compensation injury and who have received a detailed medical release
from the attending physician clearly setting forth the limitations under which
the employee may perform such modified assignments. Once a modified work
assignment is made and another person is injured, the second person must wait
until a modified work opening occurs, regardless of seniority. All modified work
assignments must be made in strict compliance with the physical restrictions as
outlined by the attending physician. All modified work program candidates must
be released for eight (8) hours per day, five (5) days per week. The Employer at
its option, may make a modified work offer of less than eight (8) hours per day
where such work is expected to accelerate the rehabilitative process and the
attending physician recommends that the employee works back to regular status or
up to eight (8) hours per day by progressively increasing daily hours. A copy of
any release for modified work must be given to the employee before the modified
work assignment begins.

It is understood and agreed that those employees who, consistent with
professional medical evaluations and opinion, may not be expected to receive an
unrestricted medical release, or whose injury has been medically determined to
be permanent and stationary, shall not be eligible to participate in a modified
work program.

In the event of a dispute related to conflicting medical opinion, such dispute
shall be resolved pursuant to established worker's compensation law and/or the
method of resolving such matters as outlined in the applicable Supplemental
Agreement. In the absence of a provision in the Supplemental Agreement, the
following shall apply:

When there is a dispute between two (2) physicians concerning the release of an
employee for modified work, such two (2) physicians shall immediately select a
third (3rd) neutral physician within seven (7) days, whose opinion shall be
final and binding on the Employer, the Union and the employee. The expense of
the third (3rd) physician shall be equally divided between the Employer and the
Union. Disputes concerning the selection of the neutral physician or back wages
shall be subject to the grievance procedure.

For locations where the Employer intends to implement a modified work program or
has a modified work program in place, the Local Union shall be provided with a
copy of the current form(s) being used for employee evaluation for release and
general job descriptions. This information shall be general in nature, not
employee specific.

When a modified work assignment is made, the employee shall be provided with the
hours and days he/she is scheduled to work as well as the nature of the work to
be performed in writing. A copy of this notice shall also be submitted to the
Local Union.

An employee who is placed in a modified work position may be subject to medical
evaluation(s) by a physician selected by the Employer to determine if the
modified work being performed is accelerating the rehabilitative process as
anticipated by Section 2 above. In the event such medical evaluation(s)
determine that the rehabilitative process is not being accelerated, the employee
shall have the right to seek a second opinion from a physician of his choosing.
Any disputes regarding conflicting medical claims shall be resolved in
accordance with the provisions outlined above. The employee may be removed from
the modified work program based upon final medical findings under this
procedure. Employees so removed shall not have their workers' compensation
benefits affected because of such removal. In the event the employee's temporary
disability workers' compensation benefit is subject to reduction by virtue of an
applicable Federal or State statute, the Employer shall pay the difference
between the amount of the reduced temporary workers' compensation benefit to
which the employee would be entitled.

  (d) Modified work shall be restricted to the type of work that is not expected
to result in a re-injury and which can be performed within the medical
limitations set forth by the attending physician. In the event the employee, in
his/her judgment, is physically unable to perform the modified work assigned,
he/she shall be either reassigned modified work within his/her physical
capabilities or returned to full "temporary total" worker's compensation
benefits. In the event a third (3rd) party insurance carrier refuses to
reinstate such employee to full temporary total disability benefits, the
Employer shall be required to pay the difference between the amount of the
benefit paid by such third (3rd) party insurer and full total temporary
disability benefits. Determination of physical capabilities shall be based on
the attending physician's medical evaluation. Under no conditions will the
injured employee be required to perform work at that location subject to the
terms and conditions of the National Master Freight Agreement or its Area
Supplemental Agreements. Prior to acceptance of modified work, the affected
employee shall be furnished a written job description of the type of work to be
performed.


<PAGE>   22


  (e) The modified workday and workweek shall be established by the Employer
within the limitations set forth by the attending physician. However, the
workday shall not exceed eight (8) hours, inclusive of coffee breaks where
applicable and exclusive of a one-half (1/2) hour meal period and the workweek
shall not exceed forty (40) hours, Monday through Friday, or Tuesday through
Saturday, unless the nature of the modified work assignment requires a scheduled
workweek to include Sunday. Whenever possible, the Employer will schedule
modified work during daylight hours, Monday through Friday, or during the same
general working hours and on the same workweek that the employee enjoyed before
he/she became injured. In the case of an employee whose workdays and/or hours
routinely varied, the Employer will schedule the employee based on the
availability of the modified assignment being offered. Any alleged abuse of the
assignment of workdays and work hours shall be subject to the grievance
procedure.

  (f) Modified work time shall be considered as time worked when necessary to
satisfy vacation and sick leave eligibility requirements as set forth in the
National Master Freight Agreement and/or its applicable Area Supplemental
Agreements. In addition to earned vacation pay as set forth in the applicable
Area Supplemental Agreements, employees accepting modified work shall receive
prorated vacation pay for modified work performed based on the weekly average
modified work pay. The only time modified work is used in prorating vacation is
when the employee did not qualify under the applicable Supplemental Agreement.

Holiday pay shall first be paid in accordance with the provisions of the
applicable Supplemental Agreement as it relates to on-the-job injuries. Once
such contractual provisions have been satisfied, holidays will be paid at the
modified work rate which is the modified work wage plus the temporary partial
disability benefit.

Sick leave and funeral leave taken while an employee is performing modified work
will be paid at the modified work rate, which is the modified work wage plus the
temporary partial disability benefit. Unused sick leave will be paid at the
applicable contract rate where the employee performed modified work and
qualified for the sick leave during the contract year.

  (g) The Employer shall continue to remit contributions to the appropriate
health & welfare and pension trusts during the entire time period employees are
performing modified work. The payment of health & welfare and pension
contributions while the employee is on modified work is not included in the
health & welfare and pension contributions required by the Supplement when an
employee is off work on workers' compensation. Continuation of such
contributions beyond the period of time specified in the Supplemental Agreement
for on-the-job injury shall be required. Provisions of this Section shall not be
utilized as a reason to disqualify or remove an employee from the modified work
program.

  (h) Employees accepting modified work shall receive temporary partial benefits
as determined by each respective state workers' compensation law, plus a
modified work wage when added to such temporary partial benefit, shall equal not
less than eighty-five percent (85%) of forty (40) hours' pay he/she would
otherwise be entitled to under the provisions of the applicable Area
Supplemental Agreement for the first six (6) months from the date the modified
work assignment commences. After this initial six (6) - month period, the
percentage shall increase to ninety percent (90%) for the duration of each
individual modified work assignment. The Employer shall not refuse to assign
modified work to employees based solely on such employees reaching the ninety
percent (90%) wage level. Such refusal shall be considered an abuse of the
program and shall be subject to the grievance procedure. Modified work
assignments beginning or ending within a workweek shall be paid on a prorated
basis; one (1) day equals one-fifth (1/5th).

Where an employee participates in a wage reduction-job security plan as provided
in Article 6, Section 2, the eighty-five percent (85%) and ninety percent (90%)
as specified herein shall be based on the wage provisions of the applicable
Supplemental Agreement and not the wage reduction-job security plan; provided,
however, no such employee shall receive a modified work wage in excess of that
provided in the applicable wage reduction-job security plan.

  (i) Employees accepting modified work shall not be subject to disciplinary
action provisions of the Supplemental Agreements unless such violation involves
an offense for which no prior warning notice is required under the applicable
Supplemental Agreement (Cardinal Sins). Additionally, the provisions of Article
35, Section 3(a), shall apply.

  (j) Alleged abuses of the modified work program by the Employer and any
factual grievance or request for interpretation concerning this Article shall be
submitted directly to the Regional Joint Area Committee. Proven abuses may
result in a determination by the National Grievance Committee that would
withdraw the benefits of this Article from that Employer, in whole or in part,
in which case affected employees shall immediately revert to full workers'
compensation benefits.

Section 3. Americans with Disabilities Act

The Union and the Employer recognize their obligations under the Americans with
Disabilities Act. It is agreed that the Employer shall determine whether an
employee is a qualified individual with a disability under the ADA and, if so,
what reasonable accommodations, if any, should be provided. In the event that
the Employer determines that a reasonable accommodation is necessary, the
Employer shall notify the Local Union before providing the reasonable
accommodation to a qualified bargaining unit employee to ensure that the
reasonable accommodation selected by the Employer does not impact another
employee's seniority or other contract rights.

Any dispute over whether the Employer complied with its duty to notify the Local
Union before implementing a proposed reasonable accommodation or whether
providing the reasonable accommodation violates any employee's rights under any
other provision of the NMFA shall be subject to the grievance procedure.
Disputes over whether the Employer has complied with its legal requirements
under the ADA, including the ADA requirements to provide a reasonable
accommodation, however, shall not be subject to the grievance procedure.


ARTICLE 15.
MILITARY CLAUSE

Employees in service in the uniformed services of the United States, as defined
by the provisions of the Uniform Services Employment and Reemployment Rights Act
(USERRA), Title 38, U.S. Code Chapter 43, shall be granted all rights and
privileges provided by USERRA and/or other applicable state and federal laws.
This shall include continuation of health coverage to the extent required by
USERRA, and continuation of pension contributions for the employee's period of
service as provided by USERRA. Employee shall be subject to all obligations
contained in USERRA which must be satisfied for the employees to be covered by
the statute.

In addition to any contribution required under USERRA, the Employer shall
continue to pay health & welfare contributions for regular active employees
involuntarily called to active duty status from the military reserves or the
National Guard for military-related service, excluding civil domestic
disturbances or emergencies. Such contributions shall only be paid for a maximum
period of twelve (12) months.


<PAGE>   23


ARTICLE 16.
EQUIPMENT, SAFETY AND HEALTH

Preamble

It is agreed that all parties covered by this Agreement shall comply with all
applicable federal, state and local regulations pertaining to worker safety and
health and subjects covered by Article 16. Failure to do so shall be subject to
the grievance procedure, in accordance with Articles 7 and 8 of the NMFA, and
any other remedies prescribed by law after the procedures contained in this
Agreement are exhausted.

Section 1. Safe Equipment

The Employer shall not require employees to take out on the streets or highways
any vehicle that is not in a safe operating condition, including, but not
limited to, equipment which is acknowledged as overweight or not equipped with
the safety appliances prescribed by law. It shall not be a violation of this
Agreement or basis for discipline where employees refuse to operate such
equipment unless such refusal is unjustified.

It shall also not be a violation of this Agreement or considered an unjustified
refusal where employees refuse to operate a vehicle when such operation
constitutes a violation of any federal rules, regulations, standards, or orders
applicable to commercial motor vehicle safety or health, or because of the
employee's reasonable apprehension of serious injury to himself/herself or the
public due to the unsafe condition of such equipment. The unsafe conditions
causing the employee's apprehension of injury must be of such nature that a
reasonable person, under the circumstances then confronting the employee, would
conclude that there is a bona fide danger of an accident, injury, or serious
impairment of health, resulting from the unsafe condition. In order to qualify
for protection under this provision, the employee must have sought from the
Employer, and have been unable to obtain, correction of the unsafe condition.

All equipment which is refused because it is not mechanically sound or properly
equipped shall be appropriately tagged so that it cannot be used by other
employees until the maintenance department has adjusted the complaint. After
such equipment is repaired, the Employer shall place on such equipment an "OK"
in a conspicuous place so the employee can see the same.

Section 2. Dangerous Conditions

Under no circumstances will an employee be required or assigned to engage in any
activity involving dangerous conditions of work, or danger to person or property
or in violation of any applicable statute or court order, or in violation of a
government regulation relating to safety of person or equipment.

The term "dangerous conditions of work" does not relate to the type of cargo
which is hauled or handled.

Section 3. Accident Reports

Any employee involved in any accident or cargo spill incident, involving any
hazardous or potentially polluting product, shall immediately report said
accident or spill incident and any physical injury sustained. When required by
his/her Employer, the employee, before starting his/her next shift, shall make
out an accident or incident report in writing on forms furnished by the Employer
and shall turn in all available names and addresses of witnesses to the accident
or incident. The employee shall receive a copy of the accident or incident
report that he/she submits to his/her Employer. Failure to comply with this
provision shall subject such employee to disciplinary action by the Employer.

Section 4. Equipment Reports

Employees shall immediately, or at the end of their shift, report all defects of
equipment.

  (a) Such reports shall be made on a suitable form furnished by the Employer
and shall be made in multiple copies, one (1) copy to be retained by the
employee and one (1) copy to be made available for inspection by the next driver
operating the unit. Such copy will remain in the truck. Any alleged violation of
the above shall not be cause for refusal of the equipment, but shall be subject
to the grievance procedure. The Employer shall not ask or require any employee
to take out equipment that has been reported by any other employee as being in
an unsafe operating condition until the same has been repaired or is certified
by a mechanical department that no repairs are needed and the unit is safe to
drive.

  (b) When the occasion arises where an employee gives written report on forms
in use by the Employer of a vehicle being in an unsafe working or operating
condition and receives no consideration from the Employer, he/she shall take the
matter up with the officers of the Union who will take the matter up with the
Employer. However, in no event shall an employee be required to take out on the
streets or highways a vehicle that is not in a safe operating condition or in
violation of any federal rules, regulations, standards, or orders applicable to
commercial motor vehicle safety as provided in Section 1 of this Article.

Section 5. Qualifications on Equipment

If the Employer or government agency requests a regular employee to qualify on
equipment requiring a classified or special license, or in the event an employee
is required to qualify (recognizing seniority) on such equipment in order to
obtain a better job opportunity with his/her Employer, the Employer shall allow
such regular employee the use of the equipment so required in order to take the
examination on the employee's own time.

Costs of such license required by a government agency will be paid for by the
employee.

An employee unable to successfully pass the DOT Commercial Driver's License
(CDL) examination will be allowed to take a leave of absence for a period not to
exceed one (1) year provided the employee makes a bona fide effort to pass the
test each time the opportunity presents itself.

Section 6. Equipment Requirements

  (a) All tractors must be equipped as necessary to allow the driver to safely
enter and exit the cab, and hook and unhook the air hoses. All equipment used as
city peddle trucks, and equipment regularly assigned to peddle runs, must have
steps or other similar device to enable drivers to get in and out of the body.
All twin trailers used in LTL pick-up and delivery operation with roll up doors
purchased after April 1, 1985 shall be equipped with a hand hold and a DOT
bumper which may serve as a step.

  (b) The Employer shall install heaters and defrosters on all trucks and
tractors.


<PAGE>   24


  (c) There shall be first-line tires on the steering axle of all road and local
pick-up and delivery power units.

  (d) All road equipment regularly assigned to the fleet shall be equipped with
an air-ride seat on the driver's side. Such equipment shall be maintained in
reasonable operating condition. All new air-ride seats shall oscillate and have
an adjustable lumbar support, height, backrest and seat tilt.

  (e) Tractors added to the road fleet and assigned to road operations on a
regular basis, whether newly manufactured or not newly manufactured, shall be
air conditioned.

The Regional Joint Area Committee may, upon application of either the Employer
or the Local Union, waive the installation of such air conditioning equipment as
a result of climatic conditions or other standards established by the Committee.

  (f) When the Employer weighs a trailer, the over-the-road driver shall be
furnished the resulting weight information along with his/her driver's orders.

  (g) All company trailers shall be marked for height.

  (h) No driver shall be required to drive a tractor designed with the cab under
the trailer.

  (i) All road and city equipment shall have a speedometer operating with
reasonable accuracy.

  (j) The following minimum measurements for fuel tank placement shall apply to
tractors added to the fleet after March 1, 1981, with the understanding that
there shall be no retrofit of equipment currently in use: (1) front of fuel tank
to rear of front tire-not less than 4 inches; (2) rear of fuel tank to front of
duals-not less than 4 inches; (3) bottom of fuel tank to ground-provide
clearance not less than 7.5 inches, measured on a flat surface; and (4) all fuel
tank measurements as stated herein include brackets, return lines, etc. in
determining clearance.

Any alleged violation of the above requirements shall not be cause for refusal
of the equipment, but shall be subject to the grievance procedure as a safety
and health issue.

  (k) The following shall apply to shock absorbers on tractor front axles with
the purchase of newly manufactured tractors which are placed in service after
March 1, 1981, and with the understanding that there shall be no retrofit of
equipment currently in use:

Where the manufacturer recommends and provides shock absorbers as standard
equipment with the tractor front suspension assembly, properly maintained shocks
on such new equipment shall be considered as a necessary and integral part of
that assembly. Where the manufacturer does not recommend and provide shock
absorbers as standard equipment with the tractor front suspension assembly,
shocks shall not be considered as a necessary or integral part of that
suspension system.

Any alleged violation of the above, including maintenance of existing equipment,
shall not be cause for refusal of equipment but shall be subject to the
grievance procedure as a safety and health issue.

  (l)(1) The following shall apply for the minimum interior dimensions of the
sleeper berths on newly manufactured over-the-road tractors purchased and placed
in service after January 1, 1987.

  a. Length - 80 inches; b. Width - 34 inches; and, c. Height - 24 inches.

It is understood that a "manufacturing tolerance of error" of one inch (1") is
permissible, provided the original specifications were in conformity with the
above recommended dimensions. It is understood that there shall be no retrofit
of equipment currently in service.

  (2) Interior cab dimensions. Effective January 1, 1988, the Employer, in
placing orders for newly manufactured over-the-road tractors, shall request of
the manufacturer in writing that there will be compliance with as many of the
following October, 1985 SAE recommended practices as possible: J941-E, J1052,
J1521, J1522, J1517, J1516, and J1100. The carrier, upon request, will furnish
proof to the National Safety and Health Committee that a request was made to the
manufacturer for compliance with the aforementioned SAE recommended practices.

  (m) The Employer and the Union recognize the need for safe and efficient
twin-trailer operations. Accordingly, the parties agree to the following:

  (1) The Employer shall make available to all drivers involved in the
twin-trailer operations training in the proper procedures for the safe hooking
and unhooking of dollies and jiff-lox. Upon request, the Company will furnish to
the Union a copy of their training program.

  (2) Dollies and jiff-lox shall be counter-balanced or equipped with a
crank-down wheel to support the weight of the dolly tongue or jiff-lox. A handle
will also be provided on the tongue of the dolly or jiff-lox and shall be
maintained.

  (3) A tractor equipped with a pintle hook will be made available to drivers
required to drop and hook twin trailers or triples at closed terminals.

The Employer shall make a bona fide attempt to make a telephone available for
the driver at closed terminals during the trailer switch.

  (4) Whenever possible, the Company will hook up the heaviest trailer in front
in twin-trailer operations. In those instances where it is not possible because
of an intermediate drop of less than one hundred and fifty (150) miles or
scaling of the drive axle, the driver after driving the unit at any point on the
trip, determines, at his/her sole discretion, the unit does not handle properly,
may have the Company switch the unit or authorize the driver to switch the unit
and be paid for such time.

  (n)(1) There will be a moratorium on the purchase of diesel-powered forklifts
and sweepers.

  (2) It shall be standard work practice that every diesel-powered sweeper shall
be shut off whenever the operator leaves the seat. Under no circumstances shall
diesel-powered sweepers be allowed to idle when not attended.

  (3) Diesel-powered sweepers shall be tuned and maintained in accordance with
schedules recommended by their manufacturers. The Employer shall provide copies
of such recommendations to the Union upon request.

  (4) Improperly maintained diesel-powered sweepers may produce visible
emissions after start-up. Therefore, any such diesel-powered sweeper that is
found to be smoking shall be taken out of service as soon as possible until
repairs are made and that condition corrected.

  (5) The Employer agrees to cooperate with those government and/or mutually
agreed private agencies in such surveys or studies designed to analyze the use
and operation of diesel-powered sweepers and diesel-powered sweeper emissions.

  (o) As of July 1, 1988, as new equipment is ordered or existing equipment
requires brake lining replacement, all brake linings shall be of non-asbestos
material where available and certifiable.


<PAGE>   25


  (p) Slack adjuster equipment (snubbers) used in multiple trailer operations,
whether on the trailers or on the converters, shall be maintained in proper
working order. However, it shall not be a violation of this provision for the
unit to be pulled to the next point of repair if the snubber is inoperative.

  (q) Converter dollies may be pulled on public roads by bobtail tractors if all
of the following conditions are met:

  (1) Tractors used in this type of operation shall have a pintle hook installed
which has the proper weight capacity and is designed for highway use;

  (2) Neither supply nor control air lines are to be connected to the converter
dolly when being pulled by a bobtail tractor, and the tractor protection valve
shall be set in the normal bobtail position;

  (3) After October 1, 1991, tractors used to pull converter dollies bobtail
must be equipped with a type of bobtail proportioning valve (BPV) in the tractor
braking system;

  (4) It is further agreed such configuration must comply with state and federal
law.

  (r) All newly manufactured road tractors regularly assigned to the fleet after
July 1, 1991, shall be equipped with heated mirrors. However, it shall not be a
violation of this provision for the tractor to be dispatched to the next Company
point of repair if the heated mirror is inoperative.

  (1) All new diesel tractors and new yard equipment shall be equipped with
vertical exhaust stacks.

  (2) All road and city tractors shall be equipped with large spot mirrors (6"
minimum) on both sides of the tractor by January 1, 1995.

  (3) All road tractors and switching equipment shall be equipped with an
operable light of sufficient wattage on the back of the cab.

  (4) All new road and city equipment shall have operable sun visors.

  (5) Seats on forklifts and sweepers shall be maintained in good repair.

  (s) All newly manufactured city tractors regularly assigned to the city pickup
and delivery operation after July 1, 1991, shall be equipped with power steering
and an air-ride seat on the driver's side.

  (1) All new road and yard equipment shall have power steering.

  (2) All new forklifts and sweepers shall be equipped with power steering.

  (t) All hand trucks and pallet jacks shall be maintained in good repair.

  (u) All portable and mechanical dock plates shall be maintained in good
working condition.

  (v) The parties will maintain a safe and healthy working environment in
sleeper operations. The parties agree to establish a committee composed of four
(4) members each to review the comfort and/or safety aspects of sleeper berths
pertaining to ride. Such committee shall meet by mutual agreement of the
Co-chairmen as to time and place. The committee shall confer with appropriate
representatives of equipment manufacturers and/or other experts on this subject
as may be available. The intent of the committee is to identify any problems
with the comfort and/or safety aspects of sleeper berths pertaining to ride that
may exist, and through its deliberations with the manufacturers and/or other
experts, develop ways and means to correct such situations. The committee shall
report its findings and make recommendations to the National Grievance
Committee.

  (1) All new sleeper tractors purchased or leased after February 8, 1998,
shall, at a minimum, be equipped with the manufacturer's original equipment
standard dual heat/air conditioning systems. This is not intended to preclude
the Company from purchasing newer technology on future purchases, should such
become available prior to the expiration of this Agreement.

  (2) Bunk restraint strap/net buckles on sleeper equipment shall be mounted on
the entrance side of the sleeper berth by April 1, 1995.

  (3) New sleeper equipment purchased on or after April 1, 1995, shall be
equipped with a power window on the passenger's side of the cab that is operable
from the driver's side of the cab.

  (w) Employee will not be required to climb on unguarded trailer roofs for snow
removal.

Section 7. National Safety, Health & Equipment Committee

The Employer and the Union shall continue the National Safety, Health &Equipment
Committee. Such Committee shall be comprised of qualified representatives to
consider safety, health and equipment issues. The Committee shall consult among
themselves and/or with appropriate government agencies, state and federal, on
matters involving all aspects of trucking operations safety and health and
issues related to equipment safety. Such Committee shall convene on a regular
basis, with an agenda to be agreed to by the respective chairmen.

Any grievance arising under this Article shall be processed through the Regional
Joint Area level in accordance with rules and procedures agreed to by the
National Safety, Health &Equipment Committee and approved by the National
Grievance Committee.

Section 8. Hazardous Materials Program

The parties have rewritten the "Hazardous Materials Program" to be effective
April 1, 1998, and is hereby incorporated by reference in this Agreement. The
Program will be printed and distributed to all members/employees in line with
regulatory guidelines. The parties further agree that as new federally mandated
changes occur, they too will become part of this Agreement. The Guidelines
contained in the printed Program are minimums, and are not intended to prevent
the Employer from providing additional training or protection which would
enhance safety and health to the employees. All regular employees shall be paid
for such training at their regular straight time hourly rate.

Section 9. Union Liability

Nothing in this Agreement or its Supplements relating to health, safety or
training rules or standards shall create any liability or responsibility on
behalf of the Union for any job-related injury or accident to any employee or
any other person. Further, the Employer will not commence legal action against
the Union as a result of the Union's negotiation of safety standards contained
in this Agreement or failure to properly investigate or follow-up Employer
compliance with those safety standards.


<PAGE>   26


Section 10. Government Required Safety & Health Reports

The Employer shall provide, upon written request by the Local Union, a copy of
any occupational incident report that is required to be filed with a federal
government agency on safety and health subjects addressed by Article 16 only.
Such reports shall be free of charge for one (1) copy.

Employees and authorized Union representatives shall have access to written
occupational safety and health programs. Upon request, the Employer shall
provide one (1) copy of the programs to the authorized Union representative free
of charge.

Section 11. Facilities

Dock floors shall be maintained in good repair and reasonably free from
potholes.

Yards shall be maintained reasonably free from potholes and reasonably effective
dust control measures shall be implemented as necessary.

Breakrooms, and storage areas for linens, mattresses and individual towels shall
be maintained in a sanitary condition.

Restrooms and showers shall be maintained in a sanitary condition. Showers,
where provided, shall have body soap or other appropriate cleansing agents and
clean individual towels.


ARTICLE 17.
PAY PERIOD

The Joint Area Committee or the National Grievance Committee and the Employer
may, by mutual agreement, waive the provisions of Local Supplements dealing with
pay periods upon a satisfactory showing of necessity by the Employer, provided
such waiver is not a violation of a state or federal law or regulation.


ARTICLE 18.
OTHER SERVICES

In the event an Employer, party to this Agreement, may require the services of
employees coming under the jurisdiction of this Agreement in a manner and under
conditions not provided for in this Agreement, then and in such instances the
Local Union and the Employer concerned may negotiate such matters for such
specific purposes, subject to the approval of the Joint Area Committee and then
ratified by the affected members.


ARTICLE 19.
POSTING

Section 1. Posting of Agreement

A copy of this Agreement shall be posted in a conspicuous place in each garage
and terminal.

Section 2. Union Bulletin Boards

The Employer agrees to provide suitable space for the union bulletin board in
each garage, terminal or place of work. Postings by the Union on such boards are
to be confined to official business of the Union.


ARTICLE 20.
UNION AND EMPLOYER COOPERATION

Section 1. Fair Day's Work for Fair Day's Pay

The parties agree at all times as fully as it may be within their power to
cooperate so as to protect the long-range interests of the employees, the
Employers signatory to this Agreement, the Union and the general public served
by the members of the trucking industry party to this Agreement.

The Union and the Employer recognize the principle of a fair day's work for a
fair day's pay; that jobs and job security of employees working under this
Agreement are best protected through efficient and productive operations of the
Employer and the trucking industry; and that this principle shall be recognized
in the administration of this Agreement and its Supplements and the resolution
of all grievances thereunder.

Section 2. Joint Industry Development Committee

The parties recognize that the unionized LTL industry is losing market share and
jobs to competitors. The parties recognize that it is in the interest of the
Union and the Employers to return the LTL industry to health and to foster its
growth. Only if the industry prospers and grows will the industry's employees,
whom the Union represents, achieve true job and economic security. Only if the
industry prospers and grows will the industry have access to the resources it
needs to capitalize and be competitive.

Recognizing that returning the industry to health should be a cooperative,
long-term effort, the Teamsters National Freight Industry Negotiating Committee
("TNFINC") and the Employer Association agree to establish a Joint Industry
Development Committee to serve as a vehicle for this effort. The purpose of the
Committee will be to perform the following tasks: address the principles of an
intermodal truckload agreement as a means of capturing new market and creating
additional city/P&D jobs; develop data to evaluate and monitor industry and
competitor productivity, costs and operations; catalogue, compare and evaluate
work rules, practices and procedures among the various NMFA supplements and the
Employer Association's companies; make joint recommendations to the parties
about any changes in the NMFA and its supplements that the Committee believes
should be considered in the next round of negotiations for the new NMFA; solicit
grants for joint activities that benefit the industry and its bargaining unit
employees, such as driver training schools;


<PAGE>   27


and monitor pending legislation and executive action on the national, state and
local level that may affect the welfare of the industry and, where appropriate,
jointly recommend actions that further the interests of the industry and its
bargaining unit employees and jointly present the views of the Joint Committee
to legislative and executive bodies.

The Committee shall operate as a labor-management committee within the meaning
of Section 302(c)(9) of the LMRA, as amended, established and functioning so as
to fulfill one or more of the purposes set forth in Section 6(c)(2) of the Labor
Management Cooperation Act of 1978. The Committee shall have the full support of
both the International Brotherhood of Teamsters and the Employer Association in
the Committee's efforts to identify problems, formulate plans to solve those
problems and, where appropriate, conduct joint activities designed to implement
the plans.

The Chairman of TNFINC will appoint five (5) Union representatives to the Joint
Committee. The Employer Association will appoint five (5) Employer
representatives to the Joint Committee. Appointments to the Joint Committee will
be made in a manner to assure that there are persons serving who are familiar
with the full range of operations undertaken by Employer Association's carriers
under all supplemental agreements. The Joint Committee shall meet at least
quarterly and may appoint continuing subcommittees to carry out specific tasks.
The Union and Employer representatives to the Joint Committee will establish
procedures for the operation of this Committee.

Section 3. Benefits Joint Committee

The Union and the Employers will establish a Benefits Joint Committee to review
the provision of health & welfare and pension benefits to employees covered by
this Agreement. This Committee is charged with the critical responsibility of
ensuring that employee health & welfare and pension benefits are made available
to employees covered by the terms of the NMFA in a secure and cost-efficient
manner. It is anticipated that this Committee shall serve as a source of
continuing study regarding the most efficient manner of providing benefits to
covered employees. The Union and the Employers will establish procedures for the
operation of this Committee. The Committee will make periodic reports and
recommendations to TNFINC and TMI.


ARTICLE 21.
UNION ACTIVITIES

Any employee, member of the Union, acting in any official capacity whatsoever
shall not be discriminated against for his/her acts as such officer of the Union
so long as such acts do not interfere with the conduct of the Employer's
business, nor shall there be any discrimination against any employee because of
Union membership or activities.

A Union member elected or appointed to serve as a Union official shall be
granted a leave of absence during the period of such employment, without
discrimination or loss of seniority rights, and without pay.


ARTICLE 22.
OWNER-OPERATORS

Section 1.

This Agreement governs the use of "owner-operators" (as defined below) by all
Employers signatory to this Agreement. The parties recognize that there are two
(2) distinct types of "owner-operators" covered by this Agreement: employee
owner-operators and non-employee owner-operators. Generally, employee
owner-operators are drivers who work exclusively for a single Employer on a
regular basis and who perform the same type of work as the Employer's regular
employee drivers, and it is only that kind of owner-operator that is covered by
this Article. Conversely, there are owner-operators who do hauling work on an
intermittent basis (e.g., trip leases) for several different Employers. As such,
the latter may be utilized only to perform work which may be properly
subcontracted under Article 32 (e.g., overflow loads).

Section 2.

For purposes of this Article, the term "owner-operators" means any employee
driver who performs unit work and who operates trucking equipment which he/she
owns and leases to an Employer signatory to this Agreement. The certificate and
title to the leased equipment of an owner-operator must be in the name of the
owner-operator (or the owner-operator's secured creditor) not the Employer.
Further, it is understood and agreed that whenever the term "owner-operator" is
used in this Article, it means employee owner-driver only, and nothing in this
Article shall apply to any equipment leased except when the owner is also
employed as a driver. However, it is expressly understood that in the case of
equipment under permanent lease (with a minimum thirty (30)-day cancellation
clause) from a fleet owner, individuals operating such equipment shall operate
it as employees of the Employer.

Section 3.

For purposes of this Article, hired or leased equipment shall be operated by an
employee of the Employer. The performance of unit work by owner-operators shall
be governed by the provisions of this Agreement and Supplements relating to
owner-operators. The Employer expressly reserves the right to control the
manner, means and details of, and by which, the owner-operator performs his/her
services, as well as the ends to be accomplished, and shall not permit others or
delegate to others the authority to do so. All employee owner-operators shall be
treated under the provisions of this Agreement and any applicable Supplements to
this Agreement, in the same manner as other employee drivers. Accordingly, the
wages and working conditions of an employee owner-operator (including pension
and health & welfare contributions) shall be in full accordance with those
provided to other employee drivers under this Agreement. Employee
owner-operators, however, shall have seniority under Article 5 of this Agreement
only as drivers. Consistent with their "employee" status, employee
owner-operators shall be affiliated by permanent lease with their Employer and
shall operate exclusively for that Employer and no other interest.

Section 4.

Employers must use their own available equipment, together with all leased
equipment under a permanent lease (with a minimum thirty (30) days cancellation
clause) before hiring any extra equipment. The hiring of such extra equipment
shall be subject to the provisions of Article 32 - Subcontracting,


<PAGE>   28


Section 5.

Separate checks shall be issued by the Employer for driver's wage and equipment
rental, except as provided in Section 6. At no time shall the equipment check be
for less than actual miles operated. Separate checks for drivers shall not be
deducted from the minimum truck rental revenue. The driver shall turn in time
directly to the Employer. All monies due the owner-operator may be held not
longer than two (2) weeks, except where the lease of equipment agreement is
terminated, and in such case, all monies due the operator may be held no longer
than forty-five (45) days from the date of termination of the operation of the
equipment.

Section 6.

Payment for equipment service shall be handled by the issuance of a check for
the full mileage operated, tonnage or percentage, less any agreed advances. A
statement of any charges by the Employer shall be issued at the same time, but
shall not be deducted in advance.

Section 7.

The owner-operator shall have complete freedom to purchase gasoline, oil,
grease, tires, tubes, etc., including repair work, at any place where efficient
service and satisfactory products can be obtained at the most favorable prices.

Section 8.

There shall be no deduction pertaining to equipment operation for any reason
whatsoever.

Section 9.

The Employer hereby agrees to pay road or mile tax, public liability and
property damage insurance, cargo insurance, bridge tolls, fees for certificates,
permits and travel orders, fines and penalties for inadequate certificates,
license fees, weight tax and wheel tax, and for loss of driving time due to
waiting at state lines. The Employer shall also pay social security tax,
unemployment insurance tax and worker's compensation insurance, and any other
federal or state (or local) payroll tax regularly paid by Employers for and on
behalf of employees in the where operations are conducted, and any additional
cost for international registration plan plate (IRP) over the base plate cost.
It is expressly understood that the owner-driver shall pay the license fees in
the state in which title is registered. All tolls, no matter how computed, must
be paid by the Employer, regardless of any agreement to the contrary.

All taxes or additional charges imposed by law relating to actual truck
operation and use of highways, no matter how computed or named, shall be paid by
the Employer, excepting only vehicle licensing, as such, in the state where
title is registered.

Section 10.

There shall be no interest or handling charge on earned money advanced prior to
the regular payday.

Section 11.

  (a) All Employers hiring or leasing equipment owned and driven by the
owner-operator shall file a true copy of the lease agreement covering the
owner-driven equipment with the Regional Joint Area Committees. The terms of the
lease shall cover only the equipment owned and driven by the owner-operator and
shall be in complete accord with the minimum rates and conditions provided
herein, plus the full wage rate and supplementary allowances for drivers as
embodied elsewhere in this Agreement.

  (b)(1) It is recognized by the parties to this Agreement that inordinately low
equipment rental fees threaten the wage rates of employee drivers covered by
this Agreement. Accordingly, the parties have established and set out below the
appropriate minimum rental fees for equipment leased by either employee or
non-employee owner-operator, excluding owner-operators covered by the Iron and
Steel Supplements.

  a. Single Axle Tractor Only-Effective April 1, 1998

0 to 20,000 lbs.                 36.2 cents per mile
20,001 to 25,000 lbs.            38.3 cents per mile
25,001 to 30,000 lbs.            40.5 cents per mile
30,001 lbs. and over             43.7 cents per mile

Single axle tractors when utilized to pull double bottoms will be paid under the
tandem axle tractor rate schedule.

  b. Tandem Axle Tractor Only-Effective April 1, 1998

0 to 25,000 lbs.                 33.9 cents per mile
25,001 to 30,000 lbs.            35.9 cents per mile
30,001 to 35,000 lbs.            38.1 cents per mile
35,001 to 40,000 lbs.            41.1 cents per mile
40,001 to 45,000 lbs.            43.9 cents per mile
45,001 lbs. and over             45.5 cents per mile

  c. Single Axle Trailers and 40 to 53 Foot Tandem Trailer Only.

Effective April 1, 1998: 6.25 cents per mile (with $8.00 minimum daily
guarantee).

  d. Tandem Axle, 40 Foot or Over, Trailer Only

Effective April 1, 1998: 7.25 cents per mile (With $10.00 minimum daily
guarantee).

Minimum daily guarantee for trailers does not apply to Saturday, Sunday or
holidays. It applies to either the first (1st) day or last day of use, but not
both.

The above rates also apply to deadheading.


<PAGE>   29


  (2) Future adjustments in the compensation for owner-operator equipment shall
be based on the latest available National Average Retail Diesel Fuel Price as
reported by the Energy Information Agency of the U.S. Department of Energy (DOE)
for diesel fuel prices and shall be adjusted beginning the first (1st) of the
month following notice of ratification and the first (1st) of every month
thereafter in accordance with the schedule in paragraph 4 of this Section.

In the event the DOE publishes a correction in any diesel fuel price, any
changes will be made on a prospective basis only.

It is understood that where the Employer provides subsidized fuel purchase plans
to owner-operators the minimum lease rates, as determined under paragraph 4 of
this Section, will reflect the actual fuel price paid by the owner-operator
rather than the DOE diesel fuel price.

If the DOE discontinues publishing the diesel fuel price series, the parties
will meet and agree upon an alternate index. If the parties cannot agree on a
suitable replacement diesel fuel price series, the matter shall go immediately
to the National Grievance Committee for the establishment of such a diesel fuel
price series.

  (3) This Article excludes owner-operators covered by the Iron and Steel
Supplemental Agreements.

The terms and conditions of Article 22, Section 9 shall apply to this Article.

Nothing herein this Article shall apply to leased equipment not owned by the
driver. The minimum rates set forth above result from the joint determination of
the parties that such rates represent only the actual cost of operating such
equipment. The parties have not attempted to negotiate a profit for the
owner-operator. The determination of an appropriate minimum equipment rental
rate is intended only to prevent owner-operators from leasing their equipment at
a loss and thus forcing owner-operators to undercut the wage rates in this
Agreement.

The parties agree that the above rates are established for the use of normal
freight industry equipment. In the event specialized equipment is required, the
rates will be established by the Committee referred to in Article 22, or by
other procedures mutually agreeable to the parties.

  (4) Following are the minimum lease rates to be paid to owner-operator for
various levels of diesel fuel prices.


SCHEDULE A
Single Axle Tractor

<TABLE>
<CAPTION>
cents/mile

<S>                    <C>           <C>           <C>           <C>
Diesel Fuel            0-            20,001-       25,001-       30,001-
Price per gallon       20,000 lbs.   25,000 lbs.   30,000 N.     lbs. and over
$1.56-$1.609           37.6          39.8          42.2          45.5
$1.51-$1.559           36.9          39.0          41.4          44.6
$1.46-$1.509           36.2          38.3          40.5          43.7
$1.41-$1.459           35.4          37.5          39.7          42.8
$1.36-$1.409           34.7          36.7          38.9          41.9
$1.31-$1.359           34.0          36.0          38.0          41.0
$1.26-$1.309           33.3          35.2          37.2          40.1
$1.21-$1.259           32.6          34.4          36.4          39.2
$1.16-$1.209           31.9          33.7          35.5          38.3
$1.11-$1.159           31.2          32.9          34.7          37.4
$1.06-$1.109           30.4          32.1          33.9          36.5
$1.01-$1.059           29.7          31.4          33.0          35.6
$0.96-$1.009           29.0          30.6          32.2          34.6
$0.91-$0.959           28.3          29.8          31.4          33.7
$0.86-$0.909           27.6          29.0          30.5          32.8
$0.81-$0.859           26.9          28.3          29.7          31.9
$0.76-$0.809           26.2          27.5          28.9          31.0
$0.71-$0.759           25.4          26.7          28.0          30.1
$0.66-$0.709           24.7          26.0          27.2          29.2
$0.61-$0.659           24.0          25.2          26.4          28.3
$0.56-$0.609           23.3          24.4          25.5          27.4
for any fuel price     (+ or -       (+ or -       (+ or -       (+ or -
                       0.71429)      0.76923)      0.83333)      0.90909)
</TABLE>

# as reported by the ICC

<PAGE>   30


SCHEDULE B
Tandem Axle Tractor

<TABLE>
<CAPTION>
cents/mile

Diesel Fuel            0-           25,001-      30,001-      35,001-      40,000-      45,001
Price per gallon       25,000 lbs.  30,000 lbs.  35,000 lbs.  40,000 lbs.  45,000 lbs.  lbs. and over

<S>                    <C>          <C>          <C>          <C>          <C>          <C>
$1.56-$1.609           41.1         43.1         45.8         48.8         52.2         54.5
$1.51-$1.559           40.4         42.4         45.0         48.0         51.4         53.6
$1.46-$1.509           39.7         41.7         44.3         47.3         50.5         52.7
$1.41-$1.459           38.9         40.9         43.5         46.5         49.7         51.8
$1.36-$1.409           38.2         40.2         42.8         45.7         48.9         50.9
$1.31-$1.359           37.5         39.5         42.0         45.0         48.0         50.0
$1.26-$1.309           36.8         38.8         41.2         44.2         47.2         49.1
$1.21-$1.259           36.1         38.1         40.4         43.4         46.4         48.2
$1.16-$1.209           35.4         37.4         39.7         42.7         45.5         47.3
$1.11-$1.159           34.7         36.7         38.9         41.9         44.7         46.4
$1.06-$1.109           33.9         35.9         38.1         41.1         43.9         45.5
$1.01-$1.059           33.2         35.2         37.4         40.4         43.0         44.6
$0.96-$1.009           32.5         34.5         36.6         39.6         42.2         43.6
$0.91-$0.959           31.8         33.8         35.8         38.8         41.4         42.7
$0.86-$0.909           31.1         33.1         35.0         38.0         40.5         41.8
$0.81-$0.859           30.4         32.4         34.3         37.3         39.7         40.9
$0.76-$0.809           29.7         31.7         33.5         36.5         38.9         40.0
$0.71-$0.759           28.9         30.9         32.7         35.7         38.0         39.1
$0.66-$0.709           28.2         30.2         32.0         35.0         37.2         38.2
$0.61-$0.659           27.5         29.5         31.2         34.2         36.4         37.3
$0.56-$0.609           26.8         28.8         30.4         33.4         35.5         36.4

  for any fuel price    (+ or -             (+ or -           (+ or -                   (+ or -

                        0.71429)            0.76923)          0.83333)                  0.90909)
</TABLE>

# as reported by the ICC

(c) The Employer shall not, as a condition of continued employment, require an
owner-operator who is hired with tractor and trailer to separate his/her
equipment and pull Employer owned or other leased trailers. The Employer will
not reduce the equipment rental below the contract percentage to accomplish the
above purpose.

Section 12.

Driver-owner mileage scale does not include use of equipment for pick-up or
delivery at point of origin terminal or point of destination terminal, but shall
be subject to negotiations between the Local Union and the Employer. Such
negotiations shall be only for the purpose of protecting the wage rate of the
driver only as an employee. Failure to agree shall be submitted to the grievance
procedure. Owner-operator operations are to be terminal-to-terminal, except
where there are no local employees to make such deliveries or as otherwise
agreed to in this Agreement.

Section 13.

There shall be no reductions where the present basis of payment is higher than
the minimums established herein for this type of operation. Where an
owner-operator is paid on a percentage or tonnage basis and the operating
company reduces its tariff, the percentage or tonnage basis of payment shall be
automatically adjusted so that the owner-operator suffers no reduction in
equipment rental or wages, or both.

Section 14.

It is further agreed that the intent of this clause and this entire Agreement is
to assure the payment of the scale of wages as provided in this Agreement and to
prohibit the making and carrying out of any plan, scheme or device to circumvent
or defeat the payment of wage scales provided in this Agreement. This clause is
intended to prevent the continuation of or formation of combinations or
corporations or so-called lease of fleet arrangements whereby the driver is
required to and does periodically pay losses sustained by the corporation or
fleet arrangement, or is required to accept less than the actual cost of the
running of his/her equipment, thus, in fact, reducing his scale of pay.

Section 15.

It is further agreed that if the Employer requires that the owner-operator sell
his/her equipment to the Employer, directly or indirectly, the owner-operator
shall be paid the fair true value of such equipment. Copies of the instruments
of sale shall be filed with the Union and, unless objected to within ten (10)
days, shall be deemed satisfactory. If any question is raised by the Union as to
such value, the same shall be submitted to grievance, as above set forth, for
determination.

Section 16.

If an employee voluntarily agrees to purchase equipment from the Employer, and
if there is a dispute over the value of such equipment, the fair true value of
such equipment shall be determined as provided herein. However, no employee may
be required to purchase or sell equipment as a condition of employment, nor
shall the nature of any operation or business be changed to require such result,
unless such change is approved by the Teamsters National Master Committee. No
owner-operator lease shall be cancelled for the purpose of depriving employees
of employment.


<PAGE>   31


Section 17.

It shall be considered a violation of this Agreement should any Employer deduct
from rental of equipment the increases provided for by the 1994 Amendments, or
put into effect any means of evasion to circumvent actual payment of increases
agreed upon effective for the period starting April 1, 1998 and ending March 31,
2003.

Section 18.

All leases, agreements or arrangements between Employers and owner-operators
shall contain the following statement:

The equipment which is the subject of this lease shall be driven by an employee
of the lessee at all times that it is in the service of the lessee. If the
lessor is hired as an employee to drive such equipment, he/she shall receive as
rental compensation for the use of such equipment no less than the minimum
rental rates, allowances and conditions (or the equivalent thereof as approved
by the National Committee referred to in Section 11) established by the then
current appropriate Area Supplemental Agreement for this type of equipment and,
in addition thereto, the full wage rate and supplementary allowances for drivers
(or the equivalent thereof as approved by the National Committee referred to in
Section 11).

The lessee expressly reserves the right to control the manner, means and details
of and by which the driver of such leased equipment performs his/her services,
as well as the ends to be accomplished, and shall not permit or delegate to
others the authority to do so.

The lessor (owner-operator) shall not be required to buy or sell any equipment
(or separate his/her trailer if covered by this lease) as a condition of
employment.

To the extent that any provision of this lease may conflict with the provisions
of such appropriate Area Supplemental Agreement as it applies to equipment
driven by the owner, such provision of this lease shall be null and void and the
provisions of such Agreement shall prevail.

The Employer shall make available to the Union, upon request, all documents and
reports relating to service by owner-operators which are required to be
maintained by law.


ARTICLE 23.
SEPARATION OF EMPLOYMENT

Upon discharge, the Employer shall pay earned wages due to the employee during
the first (1st) payroll department working day following the date of discharge.
Vacation pay for which the discharged employee is qualified shall be paid no
later than the first (1st) day following final determination of the discharge.

Upon a permanent terminal closing and/or cessation of operations, the Employer
shall pay all money due to the employee during the first (1st) payroll
department working day following the date of the terminal closing and/or
cessation of operations.

Failure to comply shall subject the Employer to pay liquidated damages in the
amount of eight (8) hours' pay for each day of delay. Upon quitting, the
Employer shall pay all money due to the employee on the next regular payday for
the week in which the resignation occurs.


ARTICLE 24.
INSPECTION PRIVILEGES AND EMPLOYER
IDENTIFICATION

Authorized agents of the Union shall have access to the Employer's establishment
during working hours for the purpose of adjusting disputes, investigating
working conditions, collection of dues, and ascertaining that the Agreement is
being adhered to; provided, however, there is no interruption of the firm's
working schedule.

Company representatives, if not known to the employee, shall identify themselves
to employees prior to taking disciplinary action.

Safety or other company vehicles shall be identified when stopping company
equipment.


ARTICLE 25.
SEPARABILITY AND SAVINGS CLAUSE

If any article or section of this Agreement or of any Supplements thereto should
be held invalid by operation of law or by any tribunal of competent
jurisdiction, or if compliance with or enforcement of any article or section
should be restrained by such tribunal pending a final determination as to its
validity, the remainder of this Agreement and of any Supplements thereto, or the
application of such article or section to persons or circumstances other than
those as to which it has been held invalid or as to which compliance with or
enforcement of has been restrained, shall not be affected thereby.

In the event that any article or section is held invalid or enforcement of or
compliance with which has been restrained, as above set forth, the parties
affected thereby shall enter into immediate collective bargaining negotiations
after receipt of written notice of the desired amendments by either Employer or
Union for the purpose of arriving at a mutually satisfactory replacement for
such article or section during the period of invalidity or restraint. There
shall be no limitation of time for such written notice. If the parties do not
agree on a mutually satisfactory replacement within sixty (60) days after
receipt of the stated written notice, either party shall be permitted all legal
or economic recourse in support of its demands notwithstanding any provisions of
this Agreement to the contrary.


<PAGE>   32


ARTICLE 26.
TIME SHEETS, TIME CLOCKS, AND VIDEO CAMERAS

Section 1. Time Sheets and Time Clocks

In over-the-road or line operations, the Employer shall provide and require the
employee to keep a time sheet or trip card showing the arrival and departure at
terminal and intermediate stops and cause and duration of all delays, time spent
loading and unloading, and same shall be turned in at the end of each trip. In
local cartage operations, a daily time record shall be maintained by the
Employer at its place of business. All Employers who employ five (5) or more
people at any terminal shall have time clocks at such terminals.

Employees shall punch their own time cards.

The Employer shall maintain sign-in and sign-out records at terminals. All road
drivers must record their name, home domicile, origin, destination and arrival
and/or departure times. The Employer shall make available upon the written
request of a Local Union information regarding the destination of loads and/or
where loads were loaded within the time limits set forth in the grievance
procedure.

The Employer may substitute updated time recording equipment for time cards and
time sheets. However, a paper trail shall be maintained.

The Employer may computerize the sign-in and sign-out records. However, at all
times, the Union shall have reasonable access to a paper record of the sign-in
and sign-out records.

Section 2. Use of Video Cameras for Discipline and Discharge

The Employer may not use video cameras to discipline or discharge an employee
for reasons other than theft of property or dishonesty. If the information on
the video tape is to be used to discipline or discharge an employee, the
Employer must provide the Local Union, prior to the hearing, an opportunity to
review the video tape used by the Employer to support the discipline or
discharge. Where a Supplement imposes more restrictive conditions upon use of
video cameras for discipline or discharge, such restrictions shall prevail.


ARTICLE 27.
EMERGENCY REOPENING

In the event of war, declaration of emergency, imposition of mandatory economic
controls, the adoption of national health care or any congressional or federal
agency action which has a significantly adverse effect on the financial
structure of the trucking industry or adverse impact on the wages, benefits or
job security of the employees, during the life of this Agreement, either party
may reopen the same upon sixty (60) days' prior written notice and request
renegotiation of the provisions of this Agreement directly affected by such
action.

Upon the failure of the parties to agree in such negotiations within the
subsequent sixty (60)-day period, thereafter, either party shall be permitted
all lawful economic recourse to support its request for revisions. If
governmental approval of revisions should become necessary, all parties will
cooperate to the utmost to attain such approval. The parties agree that the
notice provided herein shall be accepted by all parties as compliance with the
notice requirements of applicable law, so as to permit economic action at the
expiration thereof.


ARTICLE 28.
SYMPATHETIC ACTION

In the event of a labor dispute between any Employer, party to this Agreement,
and any International Brotherhood of Teamsters Union, parties to this or any
other International Brotherhood of Teamsters' Agreement, during the course of
which dispute such Union engages in lawful economic activities which are not in
violation of this or such other Agreement, then any other affiliate of the
International Brotherhood of Teamsters, having an agreement with such Employer
shall have the right to engage in lawful economic activity against such Employer
in support of the above first-mentioned Union notwithstanding anything to the
contrary in this Agreement or the International Brotherhood of Teamsters'
Agreement between such Employer and such other affiliate, with all of the
protection provided in Article 9.


ARTICLE 29.
SUBSTITUTE SERVICE

Section 1. Piggyback Operations

  (a) An Employer shall not use piggyback over the same route where the Employer
has established relay runs or through runs except to move overflow freight or as
otherwise provided in Section 3 herein.

  (b) It is recognized and agreed that there were two distinct and separate
types of rail operations in effect on April 1, 1994: (1) the use of rail to move
overflow freight; and (2) approved and/or agreed to rail operations.
Accordingly, the provisions of this Section 1 shall apply in its entirety to the
overflow rail operations. This Section 1 shall only apply to the approved and/or
agreed to rail operations to the extent it has been historically applied prior
to April 1, 1994.

If a driver is available (which includes the two (2)-hour period of time prior
to end of his/her rest period) at point of origin when a trailer leaves the yard
for the piggyback ramp, such driver's runaround compensation shall start from
the time the trailer leaves the yard. Available regular drivers at relay points
shall be protected against runarounds if a violation occurred at the point of
origin.

If the Employer does not have an over-the-road domicile at the point of origin,
the Employer shall protect against runaround the available drivers at the first
relay point over which the freight would normally move had it not been placed on
the rail. Available regular drivers at relay points shall be protected against
runaround if a violation occurred at the first relay point.


<PAGE>   33


The Employer shall not reduce or fail to increase the road driver complement,
including the addition of equipment, at the point of origin for the purpose of
creating an overflow of freight to avoid the application of this Section.

  (c) When an Employer utilizes Piggyback operations as a substitute service to
deliver overflow loads and such substitute service is matched in both directions
(East to West and West to East or North to South and South to North), it is
understood and agreed by the parties that the Employer will be required to add a
sufficient number of employees and the necessary amount of equipment to move
trailers over the road when the volume of matched loads reaches a level to
insure efficient utilization of equipment and regular work opportunity for the
added employees.

It is the intent of the parties in this Section 1 to maximize the movement of
freight over the Employer's established relay runs, thereby minimizing the use
of substitute service.

The record keeping requirement set out in Section 2 below will provide the Union
with the basis of monitoring the use of such piggyback operation.

  (d) The Employer agrees the non-employee owner-operators, birdy-back,
fishy-back and barge operations will not be used over the same routes where the
Employer has established relay runs during the term of this Agreement.

Section 2. Maintenance of Records

  (a) Trailers piggybacked as a substitute service as provided in Section 1 are
to be signed in and signed out on the regular dispatch sheet in road operations,
and where there are no road operations sign-in and sign-out sheets shall be
maintained at an appropriate location, including trailers taken to and from the
rail yard by city employees. These sheets will be made available, upon request,
to the drivers for a period of thirty (30) days. The Employer shall report in
writing on a monthly basis to the Local Union at the rail origin point, or in
cases where there are no drivers domiciled at the rail origin point to the Local
Union at the first driver relay point affected, the number of trailers put on
the rail at the rail origin point. The Employer shall also report the origin,
destination, trailer/load number, trailer weight and the time the trailer/load
leaves the Employer's yard for the rail yard. The time limits set forth in the
Supplemental Agreement for filing claims based upon the monthly report shall
commence to run upon the receipt of the report by the Local Union.

  (b) With regard to use of substitute service as provided in Section 1, full
and complete records of handling, dispatch and movement of such units
system-wide shall be kept by the Employer and a report, which will include the
date of all outbound rail movement, all points of origin and destination, all
trailer numbers and the name of each railroad/routing, shall be sent on a
quarterly basis to the office of the National Freight Director and the affected
Area Regional Freight Director.

Where inspection of the records indicates that piggyback is being used as a
substitute for road operations, as defined in Section 1 of this Article, over an
established relay, rather than handling overflow traffic, the grievance
procedure may be invoked at the appropriate Regional Joint Area Committee by the
Regional Freight Coordinator or the office of the National Freight Director to
provide a reasonable remedy for the improper usage of piggyback, including the
revocation of the use of substitute service, for repeated violations over such
relay.

  (c) With regard to trailers moved on rail as an approved intermodal operations
set forth in Section 3, the Employer shall report in writing on a monthly basis
to each Local Union affected, the number of trailers put on the rail at the rail
origin points of the approved intermodal operations. The Employer shall also
report the origin, destination, trailer/load number, trailer weight and the time
the trailer/load leaves the Employer's yard for the rail yard.

In addition, the Employer shall, on a quarterly basis, send to the office of the
National Freight Director a report containing the total intermodal rail miles as
reported on line 6 of the Bureau of Transportation Statistics (BTS) Schedule 600
annual report and the total miles as reported on line 7 of the BTS Schedule 600
annual report.

Section 3. Intermodal Service

  (a) The parties recognize that in 1991, Congress passed the Intermodal Surface
Transportation Efficiency Act of 1991 and declared the policy of the United
States to be one of promoting the development of a national intermodal
transportation system consisting of all forms of transportation in a unified,
interconnected manner. The parties have, therefore, entered into this Agreement
to enhance the Employer's opportunities to secure the benefits which flow from
this national policy of encouraging intermodal transportation, including
long-term stable and secure employment. At the same time, the parties recognize
the need to minimize and provide for the impact which intermodal operations may
have on certain employees covered by this Agreement.

  (b) Use of Intermodal Service

  1. Subject to the conditions set forth hereinafter, an Employer may establish
a new intermodal service over the same route where the Employer has established
relay runs or through runs.

Present relay or through operations may not be reduced, modified or changed in
any other manner as the result of the implementation of a new intermodal service
until such time as the proposed intermodal operation has been approved by the
National Intermodal Committee. The Employer shall submit to the National
Intermodal Committee an application for approval which shall identify the road
operation(s) the intended intermodal service will reduce and/or eliminate; a
list identifying the name and seniority date of each driver affected by the
intended intermodal service(s); and a list by domicile of each of the road
drivers' openings available.

In the event the National Intermodal Committee is unable to agree on whether or
not the Employer's proposed intermodal operations meet the criteria set forth
below, the proposed operation shall not be approved until such time as those
issues are resolved. This provision shall not be utilized as a method to delay
and/or deny a proposed intermodal operation when the criteria set forth below
have been clearly satisfied.

  (a) There shall be no more than two (2) intermodal changes approved during the
term of this Agreement; and

  (b) No more than ten (10) percent of the Employer's total active road driver
seniority list as of April 1, 1998 shall be affected by the intermodal changes
approved during the term of this Agreement.

In the event a proposed intermodal operation also includes the transfer of work
that is subject to the provisions of Article 8, Section 6, the proposed
intermodal operations and the transfer of work subject to Article 8, Section 6,
may be heard by a combined National Intermodal/Change of Operations Committee on
a joint record, and the seniority rights of all affected employees shall be
determined by such Committee, which shall have the authority granted in Article
8, Section 6(g).

  2. An approved intermodal operation that provides service over established
relay and/or through operations shall include protection for all bid drivers
during each dispatch day and all extra board drivers during each dispatch week
at each of the affected domiciles.


<PAGE>   34


For purposes of determining the weekly protection for extra board drivers, the
affected driver's average weekly earnings during the previous four (4) week
period in which the driver had normal earnings shall be considered the weekly
protection when violations occur.

  3. When transporting any shipment by intermodal service within the Employer's
terminal network, the Employer shall utilize its drivers subject to the
applicable respective area supplemental agreements to pickup such shipments from
the shipper at point of origin and/or the Employer's terminal and deliver them
to the applicable intermodal exchange point. The Employer also shall use its
drivers to deliver intermodal shipments to the consignee or the Employer's
terminal. A driver may be required to drive through other terminal service areas
to the intermodal exchange point to pickup and deliver intermodal shipments
without penalty.

  4. Total intermodal rail miles included on line 6 of the BTS Schedule 600
annual report shall not exceed 28 percent of the Employer's total miles as
reported on line 7 of the BTS Schedule 600 annual report during any calendar
year. In the event intermodal rail miles exceed this 28 percent maximum, the
Employer shall be required to remove an appropriate amount of freight from the
rail and add a corresponding number of drivers at each affected domicile.

The National Intermodal Committee shall establish rules and guidelines that will
allow the Union the opportunity to verify and audit the Employer's BTS rail
reports. In the event the Union establishes through the grievance procedure that
an Employer has falsified the BTS reports in order to increase the maximum
amount of intermodal rail miles permitted under this Article, the remedy for
such a violation shall include a cessation of the Employer's affected intermodal
service until such time as the issue has been resolved to the satisfaction of
the Union.

In the event the ICC rail and/or line haul miles reporting requirements are
modified and/or eliminated, the parties will meet to develop a substitute
reporting procedure consistent with those of the ICC.

(c) Job Protections for Current Road Drivers

  1. Rail operations that are subject to the provisions of Section 1(b) above
shall not result in the layoff or involuntary transfer of any driver at any
affected road driver domicile.

  2. During the term of this Agreement, an Employer shall be permitted no more
than two (2) Intermodal Changes whereby the Employer may reduce and/or eliminate
existing road operation(s) through the use of intermodal service. It is
specifically agreed that a total of no more than ten (10) percent of the
Employer's total active road driver seniority list as of April 1, 1998, shall be
affected by the Intermodal Changes during the term of this Agreement.

Any road driver who is adversely affected by an approved Intermodal Operation
and would thereby be subject to layoff, or who is on layoff at an affected
domicile at the time an Intermodal Operation is approved, shall be offered work
opportunity at other road driver domiciles within the Employer's system. The
Employer shall include in its proposed Intermodal Operations specific facts that
adequately support the Employer's claims that there will be sufficient freight
to support the work opportunities the Employer proposes at each gaining
domicile. In the event there is more than one (1) domicile involved, the drivers
adversely affected shall be dovetailed on a master seniority list and an
opportunity to relocate shall be offered on a seniority basis, subject to the
provisions of Article 8, Section 6. The "hold" procedures set forth in Article
8, Section 6 of the NMFA shall be applicable. Where the source of the proposed
work opportunity is presently being performed by bargaining unit employees over
the road, the Employer shall be required to make reasonable efforts to fill the
offered positions as set forth in Article 8, Section 6(d)(6).

Drivers who relocate under this provision shall be dovetailed on the applicable
seniority list at the domicile they bid into. Health & welfare and pension
contributions shall be remitted in accordance with the provisions of Article 8,
Section 6(a) and moving and lodging shall be paid in accordance with Article 8,
Section 6(c) of the NMFA.

It is understood and agreed that the intent of this provision is to provide the
maximum job security possible to those drivers affected by the use of intermodal
service. Therefore, the number of drivers on the affected seniority lists at
rail origin points at the time an intermodal change becomes effective shall not
be reduced during the term of this Agreement other than as may be provided in
subsequent changes of operations. Drivers on the affected seniority lists at
gaining domiciles at the time an intermodal change becomes effective, shall not
be permanently laid off during the term of this Agreement.

The senior driver voluntarily laid off at an intermodal losing domicile will be
restored to the active board each time foreign drivers or casuals (where
applicable) make ten (10) trips (tours of duty) within any thirty (30) calendar
day period on a primary run of such domicile, not affected by a Change of
Operations.

For the purposes of this Section, short-term layoffs (1) that coincide with
normal seasonal freight flow reductions that are experienced on a regional basis
and that include a reduction in rail freight that corresponds to the reduction
in truck traffic, or (2) that are incidental day-to-day layoffs due to reasons
such as adverse weather conditions and holiday scheduling, shall not be
considered as a permanent layoff. Layoffs created by a documented loss of a
customer shall not exceed thirty (30) days. Any layoff for reasons other than as
described above shall be considered as a permanent layoff. The Employer shall
have the burden of proving that a layoff is not permanent.

In order to ensure that the work opportunities of the drivers at the gaining
domiciles are not adversely affected by the redomiciling of drivers, the bottom
twenty-five percent (25%) of the drivers at a gaining domicile shall not have
their earnings reduced below an average weekly earnings of seven hundred dollars
($700). This seven hundred dollar ($700) average wage guarantee shall not start
until the fourth (4th) week following the implementation of the approved
Intermodal Change of Operation.

It is not the intent of this provision to establish a seven hundred dollar
($700) per week as an artificial base wage but rather a minimum guarantee. This
provision shall not preclude the short-term layoffs as defined above. The
Employer shall have the burden of proving that drivers at the gaining domiciles
have not had their work opportunities adversely affected by the redomiciling of
drivers.

The seven hundred dollar ($700) average wage guarantee shall be determined based
on the average four (4) weeks earnings of each active protected driver on the
bottom twenty-five percent (25%) of the seniority roster. When the earnings of
any active protected driver in the bottom twenty-five percent (25%) of the
seniority roster totals less than two thousand, eight hundred dollars ($2,800)
during each four (4) week period, the driver shall be compensated for the
difference between actual earnings and two thousand, eight hundred dollars
($2,800).

The four (4) week average shall be calculated each week on a "rolling" basis. A
"rolling" four (4) week period is defined as a base week and the previous three
consecutive weeks. Where an Employer makes a payment to an employee to fulfill
the guarantee, the amount paid shall be added to the employee's earnings for the
base week of the applicable four (4) week period and shall be included in the
calculations for subsequent four (4) week "rolling" periods to determine whether
any further guarantee payments to the employee are due.


<PAGE>   35


Time not worked shall be credited to drivers for purposes of computing earnings
in the following instances:

  a. Where a driver is offered a work opportunity that the driver has a
contractual obligation to accept, and the driver elects not to accept such work,
the driver shall have an amount equal to the amount of the wages such work would
have generated credited to such driver for purposes of determining the seven
hundred dollar ($700) average wage guarantee.

No driver shall be penalized by having contractual earned time off credited for
purposes of determining the seven hundred dollar ($700) average wage guarantee.
However, where a driver takes earned time off in excess of forty-eight (48)
hours during any work week, that work week shall be excluded from the rolling
four (4) week period used to determined the seven hundred dollar ($700) average
wage guarantee.

  b. Where a driver uses a contractual provision to refuse or defer work so as
to knowingly avoid legitimate work opportunity and therefore abuse the seven
hundred dollar ($700) average wage guarantee, the driver shall have an amount
equal to the amount of the wages such work would have generated credited to such
driver for purposes of determining the seven hundred dollar ($700) average wage
guarantee.

Nothing in this subsection applies to or shall be construed to limit claims by
any driver on the seniority roster at a gaining domicile alleging that the
driver's work opportunity was adversely affected following the implementation of
the Intermodal Change of Operations because of the Employer's failure to provide
adequate work opportunities for existing and redomiciled drivers. However, after
the point that the Employer has provided adequate work opportunities for
protected drivers (existing and redomiciled), the wage protection for active
drivers in the bottom twenty-five percent (25%) of the seniority roster shall be
limited to the seven hundred dollar ($700) guarantee.

As soon as a factual determination has been made that a driver in the bottom
twenty-five percent (25%) of the seniority roster is entitled to the seven
hundred dollar ($700) average wage guarantee, the driver's claim shall be paid.
All other types of claims that the driver's work opportunities have been
adversely affected shall be held in abeyance until determined through the
intermodal grievance procedure.

Section 4. National Intermodal Committee

The parties shall establish a National Intermodal Committee composed of four (4)
Union representatives appointed by the Union Chairman of the National Grievance
Committee and four (4) Employer representatives appointed by the Employer
Chairman of the National Grievance Committee. In the event a proposed intermodal
operation includes the transfer of work subject to the provisions of Article 8,
Section 6, the National Intermodal Committee shall then be considered as a
combined National Intermodal/Multi-Region Change of Operations Committee with
the authority to resolve all seniority issues in accordance with the authority
granted by Article 8, Section 6(g).

The National Intermodal Committee shall establish rules of procedure to govern
the manner in which proposed intermodal operations are to be heard, procedures
for resolving intermodal issues and procedures for establishing pre-hearing
guidelines.

Any grievance concerning the application or interpretation of Article 29,
Section 2(c) or concerning any issues that may arise from an approved intermodal
operation provided for in this Section 3, shall be first referred to the
National Intermodal Committee. If the National Intermodal Committee is unable to
reach a decision on an interpretation or grievance, the issue will be referred
to the National Grievance Committee.

Section 5.

The Employer is prohibited from using rail as a subterfuge to transport freight
by truck, driven by those outside of the bargaining unit. To this end, all loads
tendered to the railroad shall be tendered by the Employer using bargaining unit
employees at the point where the load is to be placed on the rail. Once tendered
to the railroad, a load may not be transferred to non-bargaining unit personnel
for transport by truck except in bona fide emergencies beyond the control of the
Employer and/or the railroad. Such emergencies shall not include the Employer
tendering loads to the railroad when the Employer knows or should know the load
will not meet the scheduled departure time of the train and the railroad then
transports the load by truck. The parties agree that this Subsection shall not
apply to the Employer's existing rail operations, that have otherwise been
permitted prior to February 8, 1998, by written agreement of the parties, or
through a grievance decision. The parties further agree that nothing in this
Subsection shall be construed to limit or otherwise affect the railroad's
movements of loads within the metropolitan area between railroads or between
tracks. This provision shall apply to all rail activities permitted under this
Article.

Section 6.

The parties recognize that there may be additional business opportunities in the
truckload market which could provide job opportunities, particularly in pick-up
and delivery work. Recognizing the need to ensure adequate protection for
existing bargaining unit employees, the parties have agreed to use their best
efforts to negotiate an intermodal truckload agreement that would permit
Employers under this Agreement to compete in the truckload market, which is
primarily handled by nonunion companies. Any intermodal truckload agreement must
be submitted for approval by the Union designated committee, the Local Unions
involved and thereafter, must be ratified in a secret ballot by a majority of
all of the Employer's Teamster represented employees in its nationwide
bargaining unit.


ARTICLE 30.
JURISDICTIONAL DISPUTES

In the event that any dispute should arise between any Local Unions, parties to
this Agreement or Supplements thereto, or between any Local Union, party to this
Agreement or Supplements thereto and any other Union, relating to jurisdiction
over employees or operations covered by such Agreements, the Employer and the
Local Unions agree to accept and comply with the decision or settlement of the
Unions or Union bodies which have the authority to determine such dispute, and
such disputes shall not be submitted to arbitration under this Agreement or
Supplements thereto or to legal or administrative agency proceedings. Pending
such determination, the Employer shall not be precluded from seeking appropriate
legal or administrative relief against work stoppages or picketing in
furtherance of such dispute.


<PAGE>   36


ARTICLE 31.
MULTI-EMPLOYER, MULTI-UNION UNIT

The parties agree to become a part of the multi-employer, multi-union bargaining
unit established by this National Master Freight Agreement, and to be bound by
the interpretations and enforcement of this National Master Freight Agreement
and Supplements thereto.


ARTICLE 32.
SUBCONTRACTING

Section 1. Work Preservation

For the purpose of preserving work and job opportunities for the employees
covered by this Agreement, the signatory Employer agrees that no operation, work
or services of the kind, nature or type covered by, or presently performed by,
or hereafter assigned to, the collective bargaining unit by the signatory
Employer will be subcontracted, transferred, leased, diverted, assigned or
conveyed in full or in part (hereinafter referred to as "divert" or
"subcontract"), by the Employer to any other plant, business, person, or
non-unit employees, or to any other mode of operation, unless specifically
provided and permitted in this Agreement.

In addition, the signatory Employer agrees that it will not, as hereinafter set
forth, subcontract or divert the work presently performed by, or hereafter
assigned to, its employees to non-employee owner-operators or other business
entities owned and/or controlled by the signatory Employer, or its parent,
subsidiaries or affiliates.

Section 2. Diversion of Work - Parent or Subsidiary Companies

The parties agree that for purposes of this Article it shall be presumed that a
diversion of work in violation of this Agreement occurs when work presently and
regularly performed by, or hereafter assigned to, employees of the signatory
Employer has been lost and the lost work is being performed in the same manner
(including transportation by owner-operators and independent contractors) by an
entity owned and/or controlled by the signatory Employer, its parent, or a
subsidiary, including logistics companies, within one hundred twenty (120) days
of the loss of the work. The burden of overcoming such presumption in the
grievance procedure shall be upon the Employer.

Section 3. Subcontracting

The Employer may subcontract work when all of his/her regular employees are
working, except that in no event shall road work presently performed or runs
established during the life of this Agreement be farmed out. No dock work shall
be farmed out except for existing situations established by agreed-to past
practices. Overflow loads may be delivered pursuant to the provisions of Article
29. Loads may also be delivered by other agreed-to methods or as presently
agreed to. Other persons performing subcontracted work which is permitted herein
shall receive no less than the equivalent of the economic terms and conditions
of this Agreement and the applicable Supplement.

The signatory Employer shall maintain records identifying persons performing
subcontracted work permitted by this Agreement. Said records shall be made
available for inspection by the Local Union(s) in the locality affected by such
subcontract work.

The normal, orderly interlining of freight for peddle on occasional basis, where
there are parallel rights, and when not for the purpose of evading this
Agreement, may be continued as has been permitted by past practice provided it
is not being done to defeat the provisions of this Agreement.

Section 4. Expansion of Operations

  (a) Adjoining Over-The-Road and Local Cartage

It is understood and agreed that the provisions of the National Master Freight
Agreement shall be applied, without evidence of union representation of the
employees involved, to all subsequent additions to, and extensions of, current
over-the-road or local cartage operations which adjoin and are controlled and
utilized as part of such current operations of the signatory Employer, or any
other entity, not operated wholly independently of the signatory Employer within
the meaning of Article 3, Section 1 (a). In this regard, the parties agree that
newly-established terminals and consolidations of terminals which are controlled
and utilized as part of a current operation will be covered by the National
Master Freight Agreement and applicable Over-the-Road and Local Cartage
Supplemental Agreements.

  (b) New Pick-Up and Delivery Adjoining Current Operations

It shall not, however, be a violation of this Article if, during the term of
this Agreement, an Employer commences pick-up and delivery operations which
adjoin and are controlled and utilized as part of such current operations with
other than its own employees when there is insufficient business to economically
justify the establishment of its own employer-operated pick-up and delivery
service. However, the above exception shall thereafter terminate when sufficient
economic justification develops so as to warrant the establishment and
maintenance of the terminal operation by such Employer, in which event, the
Employer shall institute a pick-up and delivery operation or continue such
operations with companies which maintain wage standards established by this
Agreement in the area where the work is conducted. This exception shall not
apply in any circumstance where an Employer is presently engaged in pick-up and
delivery operations either through his/her own terminal or through companies
which maintain such wage standards.

  (c) Non-Adjoining Pick-Up and Delivery Operations

The parties further agree that with respect to all subsequently established
over-the-road and local cartage operations and terminals of the signatory
Employer which do not adjoin, but are utilized and controlled as part of,
current over-the-road and local cartage operations, the provisions of Article 2,
Section 3(a) shall govern so that when a majority of the eligible employees of
the signatory Employer performing work at that location execute a card
authorizing a signatory Local Union to represent them as their collective
bargaining agent at the terminal location, then, such employees shall
automatically be covered by this Agreement and the applicable Supplemental
Agreements.


<PAGE>   37


  (d) Operations permitted by Article 29, and not in violation of any other
provisions of this Agreement, are not to be considered as extensions of current
operations within the meaning of Section 4.

Section 5.

For the purpose of preserving work and job opportunities, the National Grievance
Committee may define the circumstances and adopt procedures by which an Employer
and a Local Union, parties to this Agreement, may in compliance therewith enter
into a Special Circumstance Agreement which does not meet the standards provided
herein.

Section 6.

Grievances arising under this Article shall be processed on an expedited basis
pursuant to the procedures contained in Article 8, Section 1(a).


ARTICLE 33.
COST-OF-LIVING (COLA)

All regular employees, subject to this Agreement, shall be covered by the
provisions of a cost-of-living allowance as set forth in this Article.

The amount of the cost-of-living allowance shall be determined as provided below
on the basis of the "Consumer Price Index for Urban Wage Earners and Clerical
Workers, CPI-W, (Revised Series Using 1982-84 Expenditure Patterns), All Items
(1982-84=100), published by the Bureau of Labor Statistics, U.S. Department of
Labor" and referred to herein as the "Index".

Cost-of-living allowances shall be effective on April 1, 1999, April 1, 2000,
April 1, 2001 and April 1, 2002.

The April 1, 1999, adjustment shall be calculated by the difference between the
January, 1998, Index and the January, 1999, Index.

The April 1, 2000, adjustment shall be calculated by the difference between the
January, 1999, Index and the January, 2000, Index.

The April 1, 2001, adjustment shall be calculated by the difference between the
January, 2000, Index and the January, 2001, Index.

The April 1, 2002, adjustment shall be calculated by the difference between the
January, 2001, Index and the January, 2002, Index.

The cost-of-living increases shall be calculated as follows:

For every .2 increase in the Index, there shall be a one cent (1(cent)) per hour
or .25 mills per mile increase in the wage rates.

However, the parties agree, that in no event, will the hourly and mileage
cost-of-living increases payable be lower than thirty-five cents (35 (cents))
per hour or .875 cents per mile on April 1, 1999; thirty-five cents (35 (cents))
per hour or .875 cents per mile on April 1, 2000; thirty-five cents (35 (cents))
per hour or .875 cent per mile on April 1, 2001; thirty-five cents (35 (cents))
per hour or .875 cent per mile on April 1, 2002; and the parties further agree
that the maximum hourly and mileage cost-of-living increases payable be
thirty-five cents (35 (cents)) per hour or .875 cents per mile on April 1, 1999;
thirty- five cents (35 (cents)) per hour or .875 cents per mile on April 1,
2000; thirty-five cents (35 (cents)) per hour or .875 cent per mile on April 1,
2001; thirty-five cents (35 (cents)) per hour or .875 cent per mile on April 1,
2002.

For the duration of this Agreement only, all cost-of-living allowances shall
become a fixed part of the base rate for all classifications on the effective
date of each cost-of-living allowance. A decline in the Index shall not result
in a reduction of classification base rates.

In the event the appropriate Index figure is not issued before the effective
date of the cost-of-living adjustment, the cost-of-living adjustment that is
required will be made at the beginning of the first (1st) pay period after
receipt of the Index and will be made retroactive to the effective date.

In the event the Bureau of Labor Statistics should revise or correct an
applicable Index figure, any adjustment that may be required in the
cost-of-living adjustment shall be effective at the beginning of the first (1st)
pay period after receipt of the revised or corrected Index figure and no
retroactive adjustments will be made.

In the event that the Index shall be revised or discontinued and in the event
the Bureau of Labor Statistics, U.S. Department of Labor, does not issue
information which would enable the Employer and the Union to know what the Index
would have been had it not been revised or discontinued, then the Employer and
the Union will meet, negotiate, and agree upon an appropriate substitute for the
Index. Upon the failure of the parties to agree in such negotiations within
sixty (60) days, thereafter, each party shall be permitted all lawful economic
recourse to support its request. The parties agree that the notice provision
provided herein shall be accepted by all parties as compliance with the notice
requirements of applicable law, so as to permit economic action at the
expiration thereof.


ARTICLE 34.
GARNISHMENTS

In the event of notice to an Employer of a garnishment or impending garnishment,
the Employer may take disciplinary action if the employee falls to satisfy such
garnishment within a seventy-two (72)-hour period (limited to working days)
after notice to the employee. However, the Employer may not discharge any
employee by reason of the fact that his earnings have been subject to
garnishment for any one (1) indebtedness. If the Employer is notified of three
(3) garnishments irrespective of whether satisfied by the employee within the
seventy-two (72)-hour period, the employee may be subject to discipline,
including discharge in extreme cases. However, if the Employer has an
established practice of discipline or discharge with a fewer number of
garnishments or impending garnishments, if the employee fails to adjust the
matter within the seventy-two (72)-hour period, such past practice shall be
applicable in those cases.


<PAGE>   38


ARTICLE 35.

Section 1. Employee's Bail

Employees will be bailed out of jail if accused of any offense in connection
with the faithful discharge of their duties, and any employee forced to spend
time in jail or in courts shall be compensated at his/her regular rate of pay.
In addition, he/she shall be entitled to reimbursement for his/her meals,
transportation, court costs, etc.; provided, however, that faithful discharge of
duties shall in no case include compliance with any order involving commission
of a felony. In case an employee shall be subpoenaed as a company witness,
he/she shall be reimbursed for all time lost and expenses incurred.

Section 2. Suspension or Revocation of License

In the event an employee receives a traffic citation for a moving violation
which would contribute to a suspension or revocation or suffers a suspension or
revocation of his/her right to drive the companies equipment for any reason,
he/she must promptly notify his/her Employer in writing. Failure to comply will
subject the employee to disciplinary action up to and including discharge. If
such suspension or revocation comes as a result of his/her complying with the
Employer's instruction, which results in a succession of size and weight
penalties or because he/she complied with his/her Employer's instruction to
drive company equipment which is in violation of DOT regulations relating to
equipment or because the company equipment did not have either a speedometer or
a tachometer in proper working order and if the employee has notified the
Employer of the citation for such violation as above mentioned, the Employer
shall provide employment to such employee at not less than his/her regular
earnings at the time of such suspension for the entire period thereof.

When an employee in any job classification requiring driving has his/her
operating privilege or license suspended or revoked for reasons other than those
for which the employee can be discharged by the Employer, a leave of absence,
not to exceed three (3) years, shall be granted for such time as the employee's
operating privilege or license has been suspended or revoked.

Section 3. Drug Testing

PREAMBLE

While abuse of alcohol and drugs among our members/employees is the exception
rather than the rule, the Teamsters National Freight Industry Negotiating
Committee and the Employers signatory to this Agreement share the concern
expressed by many over the growth of substance abuse in American society.

The parties have agreed that the Drug and Alcohol Abuse Program will be modified
in the event that further federal legislation or Department of Transportation
regulations provide for revised testing methodologies or requirements. The
parties have incorporated the appropriate changes required by the applicable DOT
drug testing rules under 49 CFR Part 40, and agree that if new federally
mandated changes are brought about, they too will become part of this Agreement.
The drug testing procedure, agreed to by labor and management, incorporates
state-of-the-art employee protections during specimen collection and laboratory
testing to protect the innocent.

In order to eliminate the safety risks which result from alcohol or drugs, the
parties have agreed to the following procedures:

NMFA UNIFORM TESTING PROCEDURE

  A. Probable Suspicion Testing

In cases in which an employee is acting in an abnormal manner and at least one
(1) supervisor, two (2) if available, have probable suspicion to believe that
the employee is under the influence of controlled substances, the Employer may
require the employee (in the presence of a union shop steward, if possible) to
undergo a urine specimen collection and a breath alcohol analysis as provided in
Section 4B. The supervisor(s) must have received training in the signs of drug
intoxication in a prescribed training program which is endorsed by the Employer.
Probable suspicion means suspicion based on specific personal observations that
the Employer representative(s) can describe concerning the appearance, behavior,
speech or breath odor of the employee. The observations may include the
indication of chronic and withdrawal effects of controlled substances. The
supervisor(s) must make a written statement of these observations within
twenty-four (24) hours. A copy must be provided to the shop steward or other
union official after the employee is discharged. Suspicion is not probable and
thus not a basis for testing if it is based solely on third (3rd) party
observation and reports. If requested, the employee will sign a consent form
authorizing the urine collection and breath analysis and releasing the results
of the urine laboratory testing to his/her Employer's Medical Review Officer and
the breath testing results to the Employer. The employee shall not be required
to waive any claim or cause of action under the law. For all purposes herein,
the parties agree that the terms "probable suspicion" and "reasonable cause"
shall be synonymous.

A refusal to provide a urine specimen or undertake a breath analysis will
constitute a presumption of intoxication and the employee will be subject to
discharge without the receipt of a prior warning letter. If the employee is
unable to produce 45mL of urine, he/she shall be given up to 40 ounces of fluids
to drink and shall remain at the collection site under observation until able to
produce a 45mL specimen, for a period of up to three (3) hours. If the employee
is still unable to produce a 45mL specimen, the Employer shall direct the
employee to undergo an evaluation by a licensed physician concerning the
employee's inability to provide an adequate amount of urine. If the physician
concludes that there is no medical condition that would preclude the employee
from providing an adequate amount of urine, the employee will be considered to
have refused the test. If an employee is unable to provide sufficient breath
sample for analysis, the procedures outlined in the DOT regulations shall be
followed for all employees. Absent a medical condition, as determined by a
licensed physician, the employee's failure to provide an adequate amount of
breath will be regarded as a refusal to take the test. Contractual time limits
for disciplinary action, as set forth in the appropriate Supplemental Agreement,
shall begin on the day on which specimens are taken. In the event the Employer
alleges only that the employee is intoxicated on alcohol and not drugs,
previously agreed-to procedures under the appropriate Supplemental Agreement for
determining alcohol intoxication shall apply.

In the event the Employer is unable to determine whether the abnormal behavior
is due to drugs or alcohol, the drug testing procedure contained herein and the
breath alcohol testing procedure contained in Section 4B shall be used. If the
laboratory results are not known prior to the expiration of the contractual time
period for disciplinary action, the cause for disciplinary action shall specify
that the basis for such disciplinary action is for "alcohol and/or drug
intoxication."


<PAGE>   39


  B. DOT Random Testing

It is agreed by the parties that random urine drug testing will be implemented
only in accordance with the DOT rules under 49 CFR Part 382, Section C.

The method of selection for random urine drug testing will be neutral so that
all employees subject to testing will have an equal chance to be randomly
selected.

The term "employees subject to testing" under this agreement is meant to include
any employee required to have a Commercial Drivers License (CDL) under the
Department of Transportation regulations.

Employees out on long term injury or disability for any reason shall not be
tested.

The provisions of Article 35, Section 3 F 3 (Split Sample Procedures), and
Article 35, Section 3 J 1 (One-Time Rehabilitation), shall apply to random urine
drug testing.

  C. Non-Suspicion-Based Post-Accident Testing

Non-suspicion-based post-accident testing is defined as urine drug testing as a
result of an accident which meets the definition of an accident as outlined in
the Federal Motor Carrier Safety Regulations. Urine drug testing will be
required after accidents meeting the following conditions and drivers are
required to remain readily available for testing for thirty-two (32) hours
following the accident or until tested.

Employees subject to non-suspicion-based post-accident drug testing shall be
limited to those employees subject to DOT drug testing, who are involved in an
accident where there is:

  (i) a fatality, or;

  (ii) a citation under State or local law is issued to the driver for a moving
traffic violation arising from the accident in which:

  (a) bodily injury to a person who, as a result of the injury, immediately
receives medical treatment away from the scene of the accident, or

  (b) one or more motor vehicles incurring disabling damage as a result of the
accident, requires the vehicle(s) to be transported away from the scene by a tow
truck or other vehicle.

The driver has the responsibility to make himself/herself available for urine
drug testing within the thirty-two (32) hour period in accordance with the
procedures outlined in this Subsection. The driver is responsible to notify the
Employer upon receipt of a citation and to note receipt thereof on the accident
report. Failure to so notify the Employer shall subject the driver to
disciplinary action.

If a driver receives a citation for a moving violation more than thirty-two (32)
hours after a reportable accident, he/she shall not be required to submit to
post-accident urine drug testing.

The Employer shall make available a urine drug testing kit and an appropriate
collection site for the driver to provide specimens.

The provisions of Article 35, Section 3 F 3 (Split Sample Procedures), and
Article 35, Section 3 J 1 (One-Time Rehabilitation), shall apply to
non-suspicion-based post-accident urine drug testing.

  D. Chain of Custody Procedures

Any specimens collected for drug testing shall follow the DHHS/DOT (Department
of Health and Human Services/Department of Transportation) specimen collection
procedures. At the time specimens are collected for any drug testing, the
employee shall be given a copy of the specimen collection procedures. In the
presence of the employee, the specimens are to be sealed and labeled. As per DOT
regulations, it is the employee's responsibility to initial the specimens,
additionally ensuring that the specimens tested by the laboratory are those of
the employee. The required procedure follows:

When urine specimens are to be provided, at least 30mL of specimen shall be
collected and placed in one (1) self-sealing, screw-capped container. A urine
specimen of at least 15mL shall be placed in a second (2nd) such container. They
shall be sealed, labeled and initialed by the employee without the containers
leaving the employee's presence. The employee has the responsibility to identify
each container and initial same. Following collection, the specimens shall be
placed in the transportation container together with the appropriate copies of
the chain of custody form. The transportation container shall then be sealed in
the employee's presence. The employee has the responsibility to initial the
outside of the container. The container shall be sent to the designated testing
laboratory at the earliest possible time by the fastest available means.

In this urine collection procedure, the donor shall urinate into a collection
container capable of holding at least 60 mL, which shall remain in full view of
the employee until transferred to tamper-resistant urine bottles, and sealed and
labeled, and the employee has initialed the bottles.

It is recognized that the Employer has the right to request the personnel
administering a urine collection to take such steps as checking the color and
temperature of the urine specimen(s) to detect tampering or substitution,
provided that the employee's right to privacy is guaranteed and in no
circumstances may observation take place while the employee is producing the
urine specimens, unless required by DOT regulations. If it is established that
the employee's specimen has been intentionally tampered with or substituted by
the employee, the employee is subject to discipline as if the specimen tested
positive. In order to deter adulteration of the urine specimen during the
collection process, physiologic determinations such as creatinine, specific
gravity and/or chloride measurements may be performed by the laboratory.

Any findings by the laboratory outside the "normal" ranges for creatinine,
specific gravity and/or chloride shall be immediately reported to the Company's
Medical Review Officer (MRO). The parties recognize that the key to chain of
custody integrity is the immediate sealing and labeling of the specimen in the
presence of the tested employee. If each container is received undamaged at the
laboratory properly sealed, labeled and initialed, consistent with DOT
regulations as certified by the laboratory, the Employer may take disciplinary
action based upon properly obtained laboratory results.

  E. Urine Collection Kits and Forms

The contents of the urine collection kit shall be as follows:

  1. The kit shall include two (2) screw-capped self-sealing tamper-resistant
urine collection bottles of appropriate capacities, one of which contains a
temperature reading device affixed to the outside of the container capable of
registering the urine temperature specified in the DOT regulations.


<PAGE>   40


  2. A uniquely numbered (i.e. Specimen Identification Number) DOT approved
chain of custody form with similarly numbered Bottle Custody Seals, and a
transportation kit seal (e.g., Box Seal) shall be utilized during the urine
collection process and completed by the collection site person. The appropriate
laboratory copies are to be placed into the transportation container with the
urine specimens. The exterior of the transportation kit shall then be secured,
e.g., by placing the tamper-proof Box Seal over the outlined area.

The employee has the responsibility to initial the sealed transportation
container.

  3. Shrink-wrapped or similarly protected kits shall be used in all instances.

  F. Laboratory Requirements

  1. Urine Testing

In testing urine samples, the testing laboratory shall test specifically for
those drugs and classes of drugs and employing the test methodologies and cutoff
levels covered in the DOT Regulations 49 CFR, Part 40.

  2. Specimen Retention

All specimens deemed "positive" by the laboratory, according to the prescribed
guidelines, must be retained at the laboratory for a period of one (1) year.

  3. Split Sample Procedure

There will be a split sample procedure for all employees selected for urine drug
testing. When any test kit is received by the laboratory, the "primary" sealed
urine specimen bottle shall be immediately removed for testing, and the
remaining "split" sealed bottle shall be placed in secured storage. Such
specimen shall be placed in refrigerated storage if it is to be tested outside
of the DOT mandated period of time.

The employee will be given a shrink-wrapped or similarly protected urine
collection kit containing two (2) containers for the urine specimen. One (1)
container must contain at least 30mL of urine, and a urine specimen of at least
15mL shall be placed in the second (2nd) container. Both shall be sealed in the
employee's presence, initialed by the employee, then forwarded to an approved
laboratory for testing. If the employee is advised by the MRO that the first
(1st) urine sample tested positive, in a random, return to duty, follow-up,
probable suspicion or post-accident urine drug test, the employee may, within
seventy-two (72) hours of receipt of the actual notice, request from the MRO
that the second (2nd) urine specimen be forwarded by the first laboratory to
another independent and unrelated approved laboratory of the parties' choice for
GC/MS confirmatory testing of the presence of the drug. If the employee chooses
to have the second (2nd) sample analyzed, he/she shall at that time execute a
special check-off authorization form to ensure payment by the employee. If the
employee chooses the optional split sample procedure, and so notifies his
Employer, disciplinary action can only take place after the first (1st)
laboratory reports a positive finding and the second (2nd) laboratory confirms
the presence of the drug. However, the employee may be taken out of service once
the first (1st) laboratory reports a positive finding while the second (2nd)
test is being performed. If the second (2nd) test is positive, and the employee
wishes to use the rehabilitation options of this Section, the employee shall
reimburse the Employer for the cost of the second (2nd) sample's analysis before
entering the rehabilitation program. If the second (2nd) laboratory report is
negative, the employee will be reimbursed for the cost of the second (2nd) test
and for all lost time. It is also understood that if an employee opts for the
split sample procedure, contractual time limits on disciplinary action in the
Supplements are waived.

  4. Laboratory Accreditation

All laboratories used to perform urine drug testing pursuant to this Agreement
must be accredited by the Substance Abuse & Mental Health Services
Administration (SAMHSA).

G. Laboratory Testing Methodology

  1. Urine Testing

The initial testing shall be by immunoassay which meets the requirements of the
Food and Drug Administration for commercial distribution. The initial cutoff
levels used when screening urine specimens to determine whether they are
negative or positive for various classes of drugs shall be those contained in
the Scientific and Technical Guidelines for Federal Drug Testing Programs
(subject to revision in accordance with subsequent amendments to the HHS
Guidelines).

All specimens identified as positive on the initial test shall be confirmed
using gas chromatography/mass spectrometry (GC/MS) techniques. Quantitative
GC/MS confirmation procedures to determine whether the test is negative or
positive for various classes of drugs shall be those contained in the Scientific
and Technical Guidelines for Federal Drug Testing Programs (subject to revision
in accordance with subsequent amendments to the HHS Guidelines).

All specimens which test negative on either the initial test or the GC/MS
confirmation test shall be reported only as negative. Only specimens which test
positive on both the initial test and the GC/MS confirmation test shall be
reported as positive.

When a grievance is filed as a result of a positive drug test, the Employer
shall obtain the test results from the laboratory relating to the drug test, and
shall provide a copy to the Union.

Where Schedule I and II drugs are detected, the laboratory is to report a
positive test based on a forensically acceptable positive quantum of proof. All
positive test results must be reviewed by the certifying scientist and certified
as accurate.

  2. Prescription and Non-prescription Medications

If an employee is taking a prescription or non-prescription medication in the
appropriate described manner he/she will not be disciplined. Medications
prescribed for another individual, not the employee, shall be considered to be
illegally used and subject the employee to discipline.

  3. Medical Review Officer (MRO)

The Medical Review Officer (MRO) shall be a licensed physician with the
knowledge of substance abuse disorders. The MRO shall review and interpret all
urine drug test results, as required by the DOT for all employees tested for
drugs under this Agreement, from the laboratory and shall examine alternate
medical explanations for such positive tests. Prior to the final decision to
verify a positive urine drug test result, all employees shall have the
opportunity to discuss the results with the MRO. If the employee has not
discussed the results of the positive urine drug test with the MRO within five
(5) days after being contacted, or refused the opportunity to do so, the MRO
shall proceed with the positive verification.


<PAGE>   41


  4. Substance Abuse Professional (SAP)

The Substance Abuse Professional (SAP), as provided in the regulations, means a
licensed physician (Medical Doctor or Doctor of Osteopathy), or a licensed or
certified psychologist, social worker, or employee assistance professional, or
an addiction counselor (certified by the National Association of Alcoholism and
Drug Abuse Counselors Certification Commission or by the International
Certification Reciprocity Consortium/Alcohol & Other Drug Abuse). All must have
knowledge of and clinical experience in the diagnosis and treatment of alcohol
and controlled substance-related disorders.

H. Leave of Absence Prior to Testing

  1. An employee shall be permitted to take leave of absence in accordance with
the FMLA or applicable State leave laws for the purpose of undergoing treatment
pursuant to an approved program of alcoholism or drug use. The leave of absence
must be requested prior to the commission of any act subject to disciplinary
action.

  2. Employees requesting to return to work from a voluntary leave of absence
for drug use or alcoholism shall be required to submit to testing as provided
for in Part J of this Section. Failure to do so will subject the employee to
discipline including discharge without the receipt of a prior warning letter.

The provisions of this Section shall not apply to probationary employees.

I. Disciplinary Action Based on Positive Test Results

Consistent with past practice under this Agreement, and notwithstanding any
other language in any Supplement, the Employer may take disciplinary action
based on the test results as follows:

  1. If the MRO reports that a urine drug test is positive, the employee shall
be subject to discharge except as provided in Part J.

  2. The following actions shall apply in probable suspicion testing based on
DOT and contractual mandates.

  a. If the urine drug test is positive according to the procedures described in
Part G, the employee shall be subject to discharge.

  b. If the breath alcohol test results show a blood alcohol concentration equal
to or above the level previously determined by the appropriate Supplemental
Agreement for alcohol intoxication, the employee shall be subject to discharge
pursuant to the Supplemental Agreement.

  c. If the breath alcohol test is negative and the urine drug test is negative,
the employee shall be immediately returned to work and made whole for all lost
earnings.

J. Return to Employment After a Positive Urine Drug Test

  1. Any employee testing positive for drugs in a urine drug test (other than
under probable suspicion testing), thereby subjecting the employee to
discipline, shall be granted reinstatement on a one (1)-time lifetime basis if
the employee successfully completes a program of evaluation and/or
rehabilitation as prescribed by the Substance Abuse Professional (SAP). The SAP
will evaluate the employee, and, if necessary, refer him/her to a treatment
program which has been approved by the applicable Health and Welfare Fund, where
such is the practice. Any cost of evaluation and/or rehabilitation over and
above that paid for by the applicable Health and Welfare Fund, must be borne by
the employee.

  2. Employees electing the one-time lifetime evaluation and/or rehabilitation
must notify the Company within ten (10) days of being notified by the Company of
a positive urine drug test. The evaluation process and/or rehabilitation program
must take a minimum of ten (10) days, The employee must begin the evaluation
process and/or rehabilitation program within fifteen (15) days after notifying
the Company. The employee must request reinstatement promptly after successful
completion of the evaluation process and/or rehabilitation program. After the
minimum ten (10) day period, the employee may request reinstatement, but must
first provide a negative return to duty urine drug test, to be conducted by a
clinic and laboratory of the Employer's choice, before the employee can be
reinstated. Any employee choosing to protest the discharge must file protest
under the applicable Supplement. After the discharge is sustained, the employee
must notify the Company within ten (10) days of the date of the decision, of the
desire to enter the evaluation process and/or rehabilitation program.

  3. While undergoing treatment, the employee shall not receive any of the
benefits provided by this Agreement or Supplements thereto except the continued
accrual of seniority.

  4. Before reinstatement after the minimum ten (10) day period, the employee
must have successfully completed any recommended treatment and submitted to a
return-to-duty urine drug test with a negative result. The employee will be
subject to at least six (6) unannounced follow-up urine drug tests in the first
year, as determined by the SAP. If, at any time, the employee tests positive or
refuses to submit to a test, the employee shall be subject to discharge.

  (a) Return-to-duty drug test is a urine drug test which an employee must
complete with a negative result, after having been evaluated by a SAP and having
successfully completed treatment.

  (b) Follow-up drug testing shall mean those unannounced urine drug tests
required (minimum of six (6) in a twelve (12) month period) when an employee has
tested positive for drugs and has been evaluated by the SAP, completed
treatment, and returned to work. The SAP has the authority to order any number
of follow-up urine drug tests and to extend the twelve (12) month period up to
sixty (60) months.

K. Special Grievance Procedure

  1. The parties shall together create a Special Region Joint Area Committee
consisting of an equal number of employer and union representatives to hear
drug-related discipline disputes. All such disputes arising after the
establishment of the Special Region Joint Area Committee shall be taken up
between the Employer and Local Union involved. Failing adjustment by these
parties, the dispute shall be heard by the Special Region Joint Area Committee
within ninety (90) days of the Committee's receipt of the dispute. Where the
Special Region Joint Area Committee, by majority vote, settles a dispute, such
decision shall be final and binding on both parties with no further appeal.
Where the Special Region Joint Area Committee is unable to agree on or come to a
decision on a dispute, the dispute will be referred to the National Grievance
Committee.

  2. The procedures set forth herein may be invoked only by the authorized Union
Representative or the Employer.


<PAGE>   42


L. Paid-for Time

  1. Training

Employees undergoing substance abuse training as required by the DOT will be
paid for such time and the training will be scheduled in connection with the
employee's normal work shift, where possible.

  2. Testing

Employees subject to testing and selected by the random selection process for
urine drug testing shall be compensated at the regular straight time hourly rate
of pay in the following manner provided that the test is negative:

  a. Random Drug Tests

  (1) for all time at the collection site.

  (2) (a) for travel time one way if the collection site is reasonably en route
between the employee's home and the terminal, and the employee is going to or
from work; or

  (b) for travel time both ways between the terminal and the collection site,
only if the collection site is not reasonably en route between the employee's
home and the terminal.

  (3) When an employee is on the clock and a random drug test is taken any time
during the employee's shift, and the shift ends after eight (8) hours, the
employee is paid time and one-half for all time past the eight (8) hours.

  (4) The Employer will not require the city employee to go for urine drug
testing before the city employee's shift, provided the collection site is open
during or immediately following the employee's shift.

  (5) During an employee's shift, an employee will not be required to use
his/her personal vehicle from the terminal to and from the collection site to
take a random drug test.

  (6) If a road driver is called at home to take a random drug test at a time
when the road driver is not en route to or from work, the driver shall be paid,
in addition to all time at the collection site, travel time both ways between
the driver's home and the collection site with no minimum guarantee.

  b. Non-Suspicion-Based Post-Accident Testing

  (1) In the event of a non-suspicion-based post-accident testing situation,
where the employee has advised the Employer of the issuance of a citation for a
moving violation, but the Employer does not direct the employee to be tested
immediately, but sends the employee for testing at some later time [during the
thirty-two (32) hour period], the employee shall be paid for all time involved
in testing, from the time the employee leaves home until the employee returns
home after the test.

  (2) When the Employer takes a road driver out of service and directs the
employee to be tested immediately, the Employer will make arrangements for the
road driver to return to his/her home terminal in accordance with the
Supplemental Agreement.

Section 4. Alcohol Testing

During the negotiation of the 1994-1998 National Master Freight Agreement, the
parties agreed, under Article 35, Section 4, to negotiate language consistent
with the drug and alcohol testing regulations promulgated by the United States
Department of Transportation (DOT) and the Federal Highway Administration
(FHWA).

The parties agree that in the event of further federal legislation or DOT
regulations providing for revised methodologies or requirements, those revisions
shall, to the extent they impact this Agreement, unless mandated, be subject to
mutual agreement by the parties.

  A. Employees Who Must be Tested

There shall be random, non-suspicion-based post-accident and probable suspicion
alcohol testing of all employees subject to DOT-mandated alcohol testing. This
includes all employees who, as a condition of their employment, are required to
have a DOT physical, a CDL and are subject to testing for drugs under Article
35, Section 3 B.

Employees covered by this Collective Bargaining Agreement who are not subject to
DOT-mandated alcohol testing are only subject to probable suspicion testing as
provided in Article 35, Section 3 of the NMFA or the appropriate article of the
applicable supplemental agreement. The alcohol breath testing methodology
outlined in this Section will be utilized for all employees required to undergo
probable suspicion testing. (For test results and discipline, refer to NMFA,
Article 35, Section 3 I 2.)

  B. Alcohol Testing Procedure

All alcohol testing under this Section will be conducted in accordance with
applicable DOT/FHWA regulations. Breath samples will be collected by a Breath
Alcohol Technician (BAT), who has successfully completed the necessary training
course that is the equivalent of the DOT model course. The training shall be
specific to the type of Evidential Breath Testing (EBT) device being used for
testing. The Employer shall provide the employees with material containing the
information required by Section 382.601 of the Federal Motor Carrier Safety
Regulations.


<PAGE>   43


  1. Screening Test

The initial screening test uses an Evidential Breath Testing (EBT) device,
unless other testing methodologies or devices are mandated or agreed upon, to
determine levels of alcohol. The following initial cutoff levels shall be used
when screening breath samples to determine whether they are negative or positive
for alcohol.

   Breath Alcohol Levels:

   Less than 0.02% BAC - Negative

   0.02% BAC and above - Positive (Requires Confirmation Test)

  2. Confirmatory Test

All samples identified as positive on the initial screening test, indicating an
alcohol concentration of 0.02% BAC or higher, shall be confirmed using an EBT
device that is capable of providing a printed result in triplicate; is capable
of assigning a unique sequential number to each test; and is capable of printing
out, on each copy of the printed test result, the manufacturer's name for the
device, the device's serial number and the time of the test, unless other
testing methodologies or devices are mandated or mutually agreed upon.

A confirmation test must be performed a minimum of fifteen (15) minutes after
the screening test, but not more than thirty (30) minutes after the screening
test.

The following cutoff levels shall be used to confirm a positive test for
alcohol:

         Breath Alcohol Levels:

         Less than 0.02% BAC - Negative

         0.02% BAC to 0.039% BAC - Positive*

         0.04% BAC and above - Positive*

*Refer to Section 4 L for Discipline Based on a Positive Test

  C. Notification

All employees subject to DOT-mandated random alcohol testing will be notified of
testing by the Employer, in person or by direct phone contact.

  D. Pre-Qualification Testing for Non-DOT Personnel

An employee who transfers from a non-DOT covered position to a safety sensitive
position, requiring DOT-mandated alcohol testing, will be subject to an alcohol
test as part of the pre-qualification conditions for filling such position.
Employees will be advised in writing prior to transferring to a safety sensitive
function as defined by DOT, that pre-qualification testing will be conducted to
determine the presence of alcohol. Any employee testing positive below the state
DWI/DUI limit in a pre-qualification alcohol test shall not be permitted to
requalify, for a period of one (1) year.

  E. Random Testing

The method used to randomly select employees for alcohol testing shall be
neutral, scientifically valid and in compliance with DOT regulations.

The annual random testing rate for alcohol use shall be the rate established by
the Administrator of the FHWA.

In the event of a grievance or litigation, the Employer shall, upon written
request from the employee, release to the employee and the Union (in its
capacity as representative of the grievant and as a decision maker in the
grievance process), information required to be maintained under the DOT alcohol
testing regulations and arising from the results of an alcohol test which is
subject to release under the regulations.

The parties agree that no effort will be made to cause the system and method of
selection to be anything but a true random selection procedure ensuring that all
affected employees are treated fairly and equally.

Employees subject to random alcohol testing shall be tested within one (1) hour
prior to starting the tour of duty, during the tour of duty, or immediately
after completing the tour of duty.

Employees who are on long-term illness or injury leave of absence, disability or
vacation shall not be subject to testing during the period of time they are away
from work.

  F. Non-Suspicion-Based Post-Accident Testing

Employees subject to non-suspicion-based post-accident alcohol testing shall be
limited to those employees subject to DOT alcohol testing, who are involved in
an accident where there is:

    (i) a fatality, or;

    (ii) a citation under State or local law is issued to the driver for a
moving traffic violation arising from the accident in which:

  (a) bodily injury to a person who, as a result of the injury, immediately
receives medical treatment away from the scene of the accident, or

  (b) one or more motor vehicles incurring disabling damage as a result of the
accident, requires the vehicle(s) to be transported away from the scene by a tow
truck or other vehicle.

Alcohol testing will be required under the above conditions and employees are
required to submit to such testing as soon as practicable. Under no
circumstances shall this type of testing be conducted after eight (8) hours from
the time of the accident.

It shall be the responsibility of the driver to remain readily available for
testing after the occurrence of a commercial motor vehicle accident. It is also
the responsibility of the employee to not use alcohol for eight (8) hours or
until a DOT post-accident alcohol test is performed, whichever occurs first. It
is not


<PAGE>   44


the intention of this language to require the delay of necessary medical
attention or to prohibit the driver from leaving the scene of an accident for
the period necessary to obtain assistance in responding to the accident or
necessary medical attention.

Prior to the effective date of the DOT alcohol testing regulations, the Employer
agrees to give each employee subject to DOT non-suspicion-based post-accident
testing written notification of the procedures required by the DOT regulations
in the event of an accident as defined by the DOT.

  G. Substance Abuse Professional (SAP)

  1. The Substance Abuse Professional (SAP), as provided in the regulations,
means a licensed physician (Medical Doctor or Doctor of Osteopathy), or a
licensed or certified psychologist, social worker, or employee assistance
professional, or an addiction counselor (certified by the National Association
of Alcoholism and Drug Abuse Counselors Certification Commission or by the
International Certification Reciprocity Consortium/Alcohol & Other Drug Abuse).
All must have knowledge of and clinical experience in the diagnosis and
treatment of alcohol and controlled substance-related disorders.

  2. The Employer will provide the employee with a list of resources available
to the driver in evaluating and resolving problems with the misuse of alcohol as
soon as practicable but no later than thirty-six (36) hours after the Employer's
receipt of notice from the BAT, exclusive of holidays and weekends. The SAP will
be the only person responsible for determining, during the evaluation process,
whether an employee will be directed to a rehabilitation program, and if so, for
how long.

  3. Follow-up and return-to-duty tests need not be confined to the substance
involved in the violation. If the SAP determines that a driver needs assistance
with an alcohol and drug abuse problem, the SAP may require drug tests to be
performed along with any required alcohol follow-up and/or return-to-duty tests,
if it has been determined that a driver has violated the drug testing
prohibition.

  4. Any cost of evaluation by the SAP and/or rehabilitation recommended by the
SAP associated with the abuse of alcohol while performing or available to
perform safety-sensitive functions under this Agreement, over and above that
paid for by the applicable Health and Welfare Fund, must be borne by the
employee. The Employer shall pay for pre-qualification alcohol testing for
employees who transfer from a non-DOT covered position to a safety-sensitive
position requiring DOT-mandated alcohol testing provided the employee tests
negative. The Employer will also pay for random, non-suspicion-based
post-accident and probable suspicion alcohol testing. Return-to-duty and
follow-up alcohol testing that is prescribed by the SAP, will be paid for by the
Employer, provided the employee tests negative.

  H. Probable Suspicion Testing

Employees subject to DOT probable suspicion alcohol testing under this Section
shall be tested in accordance with current, applicable DOT regulations.

For all purposes herein, the parties agree that the terms "probable suspicion"
and "reasonable cause" shall be synonymous.

Probable suspicion is defined as an employee's specific observable appearance,
behavior, speech or body odor that clearly indicates the need for probable
suspicion alcohol testing.

In the event the Employer is unable to determine whether the abnormal behavior
or appearance is due to alcohol or drugs, the Employer shall specify that the
basis for any disciplinary action or testing is for "alcohol and/or drug
intoxication." In such cases, the employee shall be tested in accordance with
Article 35, Section 3 A, and applicable DOT alcohol testing regulations.

In cases where an employee has specific, observable, abnormal indicators
regarding appearance, behavior, speech or body odor, and at least one (1)
supervisor, two (2) if available, have probable suspicion to believe that the
employee is under the influence of alcohol, the Employer may require the
employee, in the presence of a union shop steward or other employee requested by
the employee under observation, to submit to a breath alcohol test. Suspicion is
not probable and thus not a basis for testing if it is based solely on third
party observation and reports.

The supervisor(s) must make a written statement of these observations within
twenty-four (24) hours. Upon request, a copy must be provided to the shop
steward or other union official after the employee is discharged or suspended or
taken out of service.

All supervisors and Employer representatives designated to determine whether
probable suspicion exists to require an employee to undergo alcohol testing
shall receive specific training on the physical, behavioral, speech and
performance indicators of how to detect probable suspicion alcohol misuse and
use of controlled substances as required by DOT regulations.

In the event the Employer requires a probable suspicion test, the Employer shall
provide transportation to and from the testing location.

  I. Preparation for Testing

All alcohol testing shall be conducted in conformity with the DOT alcohol
regulations. Any alleged abuse by the Employer, such as proven harassment of any
employee or deliberate violation of the regulations or the contract shall be
subject to the grievance procedure to provide a reasonable remedy for the
alleged violation.

Upon arrival at the testing site, an employee must provide the Breath Alcohol
Technician (BAT) with proper identification. If requested, the employee will
sign a consent form authorizing the BAT to collect a breath sample and release
the result of the breath testing to his/her Employer, but shall not be required
to waive any claim or cause of action under the law.

A standard DOT approved alcohol testing form will be used by all testing
facilities.

  J. Specimen Testing Procedures

All procedures for alcohol testing will comply with Department of Transportation
regulations.

No unauthorized personnel will be allowed in any area of the testing site. Only
one alcohol testing procedure will be conducted by a BAT at the same time.

The employee will provide his or her breath sample in a location that allows for
privacy. The Employer agrees to recognize all employees' rights to privacy while
being subjected to the testing process at all times and at all testing sites.
Further, the Employer agrees that in all circumstances the employee's dignity
will be considered and all necessary steps will be taken to ensure that the
entire process does nothing to demean, embarrass or offend the employee
unnecessarily. Testing will be under the direct observation of a Breath Alcohol
Technician (BAT). All procedures shall be conducted in a professional, discreet
and objective manner. Direct observation will be necessary in all cases.


<PAGE>   45


The employee shall provide an adequate amount of breath for the Evidential
Breath Testing device. If the individual is unable to provide a sufficient
amount of breath, the BAT shall direct the individual to again attempt to
provide a complete sample.

If an employee is unsuccessful in providing the requisite amount of breath, the
Employer then must have the employee obtain, as soon as practical, an evaluation
from a licensed physician selected by the Employer and the Local Union
concerning the employee's medical ability to provide an adequate amount of
breath. If the physician is unable to determine that a medical condition has, or
with a high degree of probability could have, precluded the employee from
providing an adequate amount of breath, the employee's failure to provide an
adequate amount of breath will be regarded as a refusal to take the test and
subject the employee to discharge.

  K. Leave of Absence Prior to Testing

An employee shall be permitted to take leave of absence in accordance with the
FMLA or applicable State leave laws for the purpose of undergoing treatment
pursuant to an approved program of alcoholism or drug use. The leave of absence
must be requested prior to the commission of any act subject to disciplinary
action. This provision does not alter or amend the disciplinary provision
(Article 35, Section 4 L) of this Section.

Before returning to work from a voluntary leave of absence, the employee must
have completed any recommended treatment and taken a return to duty test, with a
result of less than 0.02% BAC, and further be subject to six (6) unannounced
follow-up alcohol tests in the first twelve (12) months following the employee's
return to work.

The Supplemental Agreements shall address the issue of an extra-board driver
who, while at his home terminal, has consumed alcohol, is then called for
dispatch and requests additional time off. Requesting time off under this
provision shall not be used as a subterfuge to avoid taking a random alcohol
(and/or drug) test.

  L. Disciplinary Action Based on Positive Test Results
   1. First Positive Test
      0.02% BAC-0.039% BAC
         Out of Service for 24 hours
      0.04% BAC-Less than State DWI/DUI Limit
         Out of Service for the length of time determined by the SAP with a
         minimum of twenty-four (24) hours
      State DWI/DUI Limit and Above
         Subject to discharge
   2. Second Positive Test
      0.02% BAC-0.039% BAC
         Out of Service for a five (5) calendar day suspension
      0.04% BAC-Less than State DWI/DUI Limit
         Out of Service for the length of time determined by the SAP with a
         minimum of a twenty (20) calendar day suspension
      State DWI/DUI Limit and Above
         Subject to discharge
   3. Third Positive Test
      0.02% BAC-0.039% BAC
         Out of Service for a fifteen (15) calendar day suspension
      0.04% BAC-Less than State DWI/DUI Limit
         Out of Service for the length of time determined by the SAP with a
         minimum of a thirty (30) calendar day suspension
      State DWI/DUI Limit and Above
         Subject to discharge
   4. Fourth Positive Test
      0.02% BAC-0.039% BAC
         Subject to discharge
      0.04% BAC-Less than State DWI/DUI Limit
         Subject to discharge
      State DWI/DUI Limit and Above
         Subject to discharge

    5. An employee who is tested positive in a non-suspicion-based post-accident
alcohol testing situation shall be subject to the following discipline for the
positive alcohol test or the vehicular accident, whichever is greater:

First Non-Suspicion-Based Post-Accident Positive Test - 0.02% BAC - 0.039% BAC -
Thirty (30) calendar day suspension. 0.04% BAC and higher - Subject to
discharge.

Second Non-Suspicion-Based Post-Accident Positive Test - 0.02% BAC and higher -
Subject to discharge.

  6. An employee's refusal to submit to any alcohol test will subject the
employee to discharge.

  M. Return to Duty After a Positive (Greater than .04 to the State Limit)
Alcohol Test

Before returning to work the employee must have completed any recommended
treatment determined by the SAP and taken a return to duty alcohol test, with a
result of less than 0.02% BAC, and further be subject to at least six (6)
unannounced follow-up alcohol and/or drug tests as determined by the SAP.


<PAGE>   46


  N. Paid-for-time - Testing

Employees subject to testing and selected by the random selection process for
alcohol testing shall be compensated at the regular straight time hourly rate of
pay provided that the test is negative:

  1. Random Alcohol Tests

  a. Paid for all time at the collection site.

  b. (1) for travel time one way if the collection site is reasonably en route
between the employee's home and the terminal, and the employee is going to or
from work; or

  (2) for travel time both ways between the terminal and the collection site,
only if the collection site is not reasonably en route between the employee's
home and the terminal.

  c. When an employee is on the clock and a random alcohol test is taken any
time during the employee's shift, and the shift ends after eight (8) hours, the
employee is paid time and one-half for all time past the eight (8) hours.

  d. The Employer will not require the city employee to go for alcohol testing
before the city employee's shift, provided the collection site is open during or
immediately following the employee's shift.

  e. During an employee's shift, an employee will not be required to use his/her
personal vehicle from the terminal to and from the collection site to take a
random alcohol test.

  f. If a road driver is called to take a random alcohol test at a time when the
road driver is not en route to or from work, the driver shall be paid, in
addition to all time at the collection site, travel time both ways between the
location of the driver when called and the collection site with no minimum
guarantee.

  2. Non-Suspicion-Based Post-Accident Testing

  a. In the event of a non-suspicion-based post-accident testing situation,
where the employee has advised the Employer of the issuance of a citation for a
moving violation, but the Employer does not direct the employee to be tested
immediately, but sends the employee for testing at some later time (during the
eight (8) hour period), the employee shall be paid for all time involved in
testing, from the time the employee leaves home until the employee returns home
after the test.

  b. When the Employer takes a driver out of service and directs the employee to
be tested immediately, the Employer will make arrangements for the driver to
return to his/her home terminal in accordance with the Supplemental Agreement.

  O. Record Retention

The Employer shall maintain records in a secure manner so that disclosure of
information to unauthorized persons does not occur.

Each Employer or its agent is required to maintain the following records for two
years:

  1. Records of the inspection and maintenance of each EBT used in employee
testing;

  2. Documentation of the Employer's compliance with the Quality Assurance
Program for each EBT it uses for alcohol testing; and

  3. Records of the training and proficiency testing of each BAT used in
employee testing.

The Employer must maintain for five years records pertaining to the calibration
of each EBT used in alcohol testing, including records of the results of
external calibration checks.

  P. Special Grievance Procedure

  1. The parties shall together create a Special Region Joint Area Committee
consisting of an equal number of Employer and Union representatives to hear drug
and alcohol related discipline disputes. All such disputes arising after the
establishment of the Special Region Joint Area Committee shall be taken up
between the Employer and Local Union involved. Failing adjustment by these
parties, the dispute shall be heard by the Special Region Joint Area Committee
within ninety (90) days of the Committee's receipt of the dispute. When the
Special Region Joint Area Committee, by majority vote, settles a dispute, such
decision shall be final and binding on both parties with no further appeal.
Where the Special Region Joint Area Committee is unable to agree or come to a
decision on a dispute, the dispute will be referred to the National Grievance
Committee.

  2. The Procedures set forth herein may be invoked only by the authorized Union
representative or the Employer.


ARTICLE 36.
NEW ENTRY (NEW HIRE) RATES

Effective April 1, 1998, all regular employees hired on or after that date and
employees who are in progression shall receive the following hourly and/or
mileage rates of pay:

  (a) Effective first (1st) day of employment - seventy-five percent (75%) of
the current rate.

  (b) Effective first (1st) day of employment plus one (1) year - eighty percent
(80%) of the current rate.

  (c) Effective first (1st) day of employment plus eighteen (18) months - ninety
percent (90%) of the current rate.

  (d) Effective first (1st) day of employment plus two (2) years - one hundred
percent (100%) of the current rate.

The above rates of pay shall not apply to casual employees.

The term current rate is the applicable hourly and/or mileage rate of pay for
the job classification payable under this Agreement.


<PAGE>   47


ARTICLE 37.
NON-DISCRIMINATION

The Employer and the Union agree not to discriminate against any individual with
respect to hiring, compensation, terms or conditions of employment because of
such individual's race, color, religion, sex, age, or national origin nor will
they limit, segregate or classify employees in any way to deprive any individual
employee of employment opportunities because of race, color, religion, sex, age,
or national origin or engage in any other discriminatory acts prohibited by law.
This Article also covers employees with a qualified disability under the
Americans with Disabilities Act, although whether the Employer has complied with
the ADA's statutory requirements shall not be subject to the grievance
procedure.


ARTICLE 38.

Section 1. Sick Leave

Effective April 1, 1980 and thereafter, all Supplemental Agreements shall
provide for five (5) days of sick leave per contract year.

Sick leave not used by March 31 of any contract year will be paid on March 31 at
the applicable hourly rate in existence on that date. Each day of sick leave
will be paid for on the basis of eight (8) hours' straight-time pay at the
applicable hourly rate.

Sick leave will be paid to eligible employees beginning on the third (3rd)
working day of absence due to sickness or accident except where the employee is
hospitalized prior to that date when it will be paid beginning on the date of
hospitalization.

The additional sick leave days referred to above shall also be included in those
Supplements containing sick leave provisions prior to April 1, 1976. The
National Negotiating Committees may develop rules and regulations to apply to
sick leave provisions negotiated in the 1976 Agreement and amended in this
Agreement uniformly to the Supplements. The Committee shall not establish rules
and regulations for sick leave programs in existence on March 31, 1976.

Section 2. Jury Duty

Effective April 1, 1979, all regular employees called for jury duty will receive
the difference between eight (8) hours pay at the applicable hourly wage and
actual payment received for jury service for each day of jury duty to a maximum
of ten (10) days pay for each contract year.

When such employees report for jury service on a scheduled workday, they will
not unreasonably be required to report for work that particular day.

Time spent on jury service will be considered time worked for purposes of
Employer contributions to health & welfare and pension plans, vacation
eligibility and payment, holidays and seniority, in accordance with the
applicable provisions of the Supplemental Agreements to a maximum of ten (10)
days for each contract year.

Section 3. Family and Medical Leave Act

All employees who worked for the Employer for a minimum of twelve (12) months
and worked at least 1250 hours during the past twelve (12) months are eligible
for unpaid leave as set forth in the Family and Medical Leave Act of 1993.

Eligible employees are entitled to up to a total of 12 weeks of unpaid leave
during any twelve (12) month period for the following reasons:

  1. Birth or adoption of a child or the placement of a child for foster care;

  2. To care for a spouse, child or parent of the employee due to a serious
health condition;

  3. A serious health condition of the employee.

The employee's seniority rights shall continue as if the employee had not taken
leave under this Section, and the Employer will maintain health insurance
coverage during the period of the leave.

The Employer may require the employee to substitute accrued paid vacation or
other paid leave for part of the twelve (12) week leave period.

The employee is required to provide the Employer with at least thirty (30) days
advance notice before FMLA leave begins if the need for leave is foreseeable. If
the leave is not foreseeable, the employee is required to give notice as soon as
practicable. The Employer has the right to require medical certification of a
need for leave under this Act. In addition, the Employer has the right to
require a second (2nd) opinion at the Employer's expense. If the second opinion
conflicts with the initial certification, a third opinion from a health care
provider selected by the first and second opinion health care providers, at the
Employer's expense may be sought, which shall be final and binding. Failure to
provide certification shall cause any leave taken to be treated as an unexcused
absence.

As a condition of returning to work, an employee who has taken leave due to
his/her own serious health condition must be medically qualified to perform the
functions of his/her job. In cases where employees fail to return to work, the
provisions of the applicable Supplemental Agreement will apply.

It is specifically understood that an employee will not be required to repay any
of the contributions for his/her health insurance during FMLA leave. No employee
will be disciplined for requesting or taking FMLA leave under the contract
absent fraud, misrepresentation, or dishonesty.

Disputes arising under this provision shall be subject to the grievance
procedure.

The provisions of this Section are in response to the federal FMLA and shall not
supersede any state or local law which provides for greater employee rights.


ARTICLE 39.
DURATION

Section 1.

This Agreement shall be in full force and effect from April 1, 1998, to and
including March 31, 2003, and shall continue from year to year thereafter unless
written notice of desire to cancel or terminate this Agreement is served by
either party upon the other at least sixty (60) days prior to date of
expiration.


<PAGE>   48


When notice of cancellation or termination is given under this Section, the
Employer and the Union shall continue to observe all terms of this Agreement
until impasse is reached in negotiations, or until either the Employer or the
Union exercise their rights under Section 3 of this Article.

Section 2.

Where no such cancellation or termination notice is served and the parties
desire to continue said Agreement but also desire to negotiate changes or
revisions in this Agreement, either party may serve upon the other a notice at
least sixty (60) days prior to March 31, 2003 or March 31st of any subsequent
contract year, advising that such party desires to revise or change terms or
conditions of such Agreement.

Section 3.

The Teamsters National Freight Industry Negotiating Committee, as representative
of the Local Unions or the signator Employer or the authorizing Employer
Associations, shall each have the right to unilaterally determine when to engage
in economic recourse (strike or lockout) on or after April 1, 2003, unless
agreed to the contrary.

Section 4.

Revisions agreed upon or ordered shall be effective as of April 1, 2003 or April
1st of any subsequent contract year.

Section 5.

In the event of an inadvertent failure by either party to give the notice set
forth in Sections 1 and 2 of this Article, such party may give such notice at
any time prior to the termination or automatic renewal date of this Agreement.
If a notice is given in accordance with the provisions of this Section, the
expiration date of this Agreement shall be the sixty-first (61st) day following
such notice.

Section 6.

In those circumstances where the Teamsters National Freight Industry Negotiating
Committee, as representative of the Local Union, or the signatory Employer or
the authorizing Employer Associations, shall have served a notice of reopening
pursuant to this Article and have not been able to arrive at an agreement within
six (6) months, then either side shall have the right on sixty (60) days'
written notice to terminate this Agreement.


<PAGE>   49


IN WITNESS WHEREOF the parties hereto have set their hands and seals this day of
___________, 1998 to be effective April 1, 1998, except as to those areas where
it has been otherwise agreed between the parties.

NEGOTIATING COMMITTEES
FOR THE LOCAL UNIONS:
TEAMSTERS NATIONAL FREIGHT INDUSTRY
NEGOTIATING COMMITTEE

Thomas Sever, Chairman
Richard Nelson, Co-Chairman
      Thomas "Mike" Booth      Frank Busalacchi
      Randy Cammack            Samuel M. Carter
      George Cashman           Patrick Flynn
      Walter A. Lytle          James Minisci
      Ed Mireles               Donald Newton
      Nicholas Picarello       Chuck Piscitello
      Donald Scott             Lester Singer
      W.C. "Willie" Smith      Theodore Uniatowski
      Harold J. Yates          Phil Young


FOR THE EMPLOYERS:
TRUCKING MANAGEMENT, INC.

Arthur H. Bunte, Jr., Chairman
      John Dale                Don Little
      Stan Newman              Anthony Simoes
      Jack Ferrone             Pete Hassler
      Kermit Scarborough       Don Emery
      Jim Roberts              Hal Franke


<PAGE>   50


APPENDIX A
WAGE REDUCTION-JOB
SECURITY PLAN GUIDELINES

Note: Each Plan Must be Approved by TNFINC.

_____________ Corporation, (hereinafter called the "Company") hereby establishes
The Wage Reduction - Job Security Plan, (hereinafter the "Plan") for the benefit
of all of its employees. These guidelines for establishing this Plan were
created for the express purpose of allowing freight companies the ability to
compete and provide job security for Teamster bargaining unit employees. This
plan has been approved per Article 6, Section 2, of the National Master Freight
Agreement.

1. Employee Eligibility. During the period in which the Plan is effective, each
full time employee of the Company (Bargaining Unit and/or Non-Bargaining Unit)
shall participate in the Plan. For purposes of the Plan, the term "full time
employee" means an employee who is on the seniority list and is scheduled to
perform work for the Company when called, including probationary employees and
regular employees on lay off status but, excluding casual employees.

2. Equal Sacrifice of Non-Bargaining Unit Employees and their Participation. All
non-bargaining unit employees will participate equally in the Plan in accordance
with its terms. The Company will continue the past and present practice of
sharing the burden of sacrifices among all employees. The Company agrees not to
increase wages (including bonuses) and benefits of current non-bargaining unit
employees as an overall percentage beyond the effective overall percentage
increases to be received by the bargaining unit employees. (This would exclude
promotions, new hires and, for example, data processing employees, who may be
otherwise impossible to hire or retain). In the event it becomes necessary to
exceed this overall percentage increase limit in order to retain employees for
the efficient continued operation of the business, the Company would request
approval from the TNFINC to do so.

3. Relation to Collective Bargaining Agreement. This Plan will be mandatory for
all employees, both bargaining unit and non-bargaining unit, since job security
is the number one asset we all hope to share equally. This Plan will be
effective on the agreed-to date for all those employees in the entire unit. The
Plan will be submitted for secret ballot vote of all bargaining unit employees,
and shall be put into effect if seventy-five percent (75%) of the bargaining
unit employees voting, vote to adopt the plan.

4. Health, Welfare and Pension Contributions. The Company agrees to continue to
pay the full Health, Welfare and Pension contributions and other increases set
forth in the National Master Freight Agreement and its Supplements and will
continue to be signator to the National Master Freight Agreement for the life of
the Plan.

5. Dispute Settlement. As part of the Collective Bargaining Agreement, disputes
pertaining to the Plan are subject to the grievance procedure contained in the
National Master Freight Agreement. However, any grievance filed hereunder, by
either party, shall be referred directly to the appropriate Regional Joint Area
Committee for initial hearing and disposition.

6. Participation. An employee begins or continues participation in the Plan, on
the date of Plan implementation or, the first day of the pay period following
his/her first day of regular and/or probationary employment subject to the
eligibility rules above.

7. New Hire. Newly hired employees subject to New Hire under the National Master
Freight Agreement begin participation in the Plan first day of the pay period as
a minimum as follows for a 15% Wage Reduction - Job Security Plan:



                                            Maximum Wage Reduction
Time of Service                             from New Hire Rate

Effective First Day of Employment           Receive 70% of NMFA Wages (%)


Effective First Day plus One (1) Year       Receive 75% of NMFA Wages (%)


Effective First Day plus 18 Months          Receive 80% of NMFA Wages (%)


Effective First Day plus Two (2) Years      Receive 85% of NMFA Wages (%)

8. Term of Plan. The term of the Plan or continued Plan shall begin on or after
April 1, 1998 and shall continue in effect through March 31, 2003 or until a
replacement Collective Bargaining Agreement is reached between the parties,
whichever is the later.

All Plan years will commence on January 1 and end on December 31. Distribution
of net operating profits will be prorated as appropriate for calendar years 1998
and 2003 and correspond with Plan implementation date and Plan termination date
as herein provided.

9. Determination and Sharing Of Net Operating Profit. For the period from date
of Plan implementation through date of Plan termination as herein provided for a
15% (maximum) plan:

<TABLE>
<CAPTION>
                                           % of Net Operating
                    % of Net Operating     Profit Distributed
Overall Expense     Profit Retained        to Plan Participating
Ratio Levels        by CompanyEmployees    (Profit Pool)
- --------------------------------------------------------------------------------

<S>                      <C>                      <C>
97.0 or Above            100%                     0%
96.9 and Below            50%                    50%
</TABLE>

(Note: The percentage of profit retention below 97.0 set forth above may vary in
Plans calling for less than maximum allowable reduction provided in Item #11,
pursuant to TNFINC approval.)

  (a) As set forth above, the Company will retain all Net Operating Profit
amounts on the first three points of the Overall Expense Ratio, i.e., from 97.0
or above, irrespective of what the overall expense ratio is. A substantial
portion of such net operating profit on the first three points of the Overall
Expense Ratio will be reinvested back into the Company's freight operations for
the purpose of continuing to provide job security for all Plan participants. The


<PAGE>   51


Company will distribute the requisite percentage of the Net Operating Profit in
excess of the first three points of the Overall Expense Ratio, i.e., from 96.9
and below, to the participating employees.

  (b) Each participant's proportionate share of the Company's Net Operating
Profit (Profit Pool) for each Plan year for which a determination is being made
shall equal the ratio of the individual participant's earnings for such plan
year (after applicable wage reduction) divided by the total earnings by all
eligible employees for such plan year, (after applicable wage reduction)
multiplied by the amounts of the Company's Net Operating Profit (Profit Pool)
which is available for distribution under the Plan.

For example, the distribution for an employee for the first full Plan year would
be:

Individual Participant's Eligible     Profit Pool-Net Operating

Earnings for the period January 1,    Profits (for the period

through December 31.                  from January 1 through

                         X            December 31) available for
- ------------------------
                                      distribution to Participating Employees

Overall Participating Employees'

Eligible Earnings (January 1

through December 31.)

  (c) The term "Earnings" means an employee's wage compensation only as
reportable for W-2 purposes for any plan year for which a profit sharing
determination is being made, less amounts otherwise includable in wage
compensation which are attributable to profit sharing distributions received
during such Plan year, but attributable to a preceding Plan year. Earnings
attributable to wages shall include vacation, sick pay, holiday pay, funeral
leave, jury duty and other paid-for-time not worked.

  (d) The term "Net Operating Profit" means all operating revenues attributable
to the Company's LTL trucking operations minus all operating expenses, including
other expenses and debt interest, and any other non-recurring expenses normally
incurred by a regulated general freight carrier, excluding any provision for
Plan distributions and income taxes, as defined under generally accepted
accounting principles. This does not include extraordinary gains or losses as
defined under generally accepted accounting principles.

  (e) The term "Overall Expense Ratio" means all expenses excluding any
provision for Plan distributions, income taxes and extraordinary losses divided
by total revenues excluding extraordinary gains, as defined under generally
accepted accounting principles.

  (f) The company will provide each employee with an annual report including a
basic profit and loss statement, indicating the overall results of the Plan and
the individual distribution available to such employee.

10. Distribution of Operating Profit. Distribution of the employees' share of
Net Operating Profit as determined under the Plan for each calendar (Plan) year
shall be made by the Company within ninety (90) days after the close of the
Company's books for such calendar (Plan) year.

11. Wage Reduction. From and after the effective date on which an employee
becomes a Participant, each employee will have or will have had his/her gross
wages or earnings reduced by %, except for new hires. (See Item 7.) Such wage
reduction and/or reduced wages shall include vacation, sick pay, holiday pay,
funeral leave, jury duty and other paid for time not worked. Wage or salary
increases given during the term of the Plan will be subject to the applicable
wage or salary reduction.

12. Income and Employment Tax Withholding. The Company shall withhold all
applicable federal, state and local income tax and social security or other tax
from employees' wages after the reduction and subsequently from each employee's
distribution under the Plan as required by applicable federal, state, or local
laws and/or regulations or such greater amount as requested by the employee in
writing.

13. Access to Company Financial Records. The Company shall submit an annual
operating statement in the format of the ICC report and independent audit to
TNFINC, and TNFINC reserves the right on an annual basis to examine the books of
the Company or utilize an independent auditor of its choice. In the event an
independent auditing firm is utilized by TNFINC, the Company shall pay such
independent auditor for such annual audit up to a maximum of five thousand
dollars ($5,000). There shall be no inter-company charges initiated under the
Plan for the purpose of defeating the Plan. The Company will not change
accounting assumptions or practices, except as required to conform to
governmental regulation, generally accepted accounting practices or for good
business reasons; and in no event will such assumptions or practices be changed
to evade or defeat the purposes of this Plan.

14. Past Practices/Company Operations. The existence and maintenance of this
Plan shall not limit or otherwise affect the Company's ability to continue to
exercise its managerial discretion regarding the running of the Company's
business, consistent with the provisions of the Collective Bargaining Agreement.
A committee consisting of at least three (3), but not more than six (6)
bargaining unit employees selected from among themselves shall have the right to
meet and confer with top management on a semi-annual basis for purposes of being
apprised and informed concerning the overall progress and results of the
Company's continuing operations. TNFINC will appoint the Chairman of this
committee and will have the right to send a representative to any meeting of the
committee convened by the Company.

15. Work Preservation. Where legally permissible, the Company agrees not to
establish any non-union regular route common carrier dry freight LTL entity. For
purposes of this paragraph, the term "Company" includes the holding company. In
the event the Company acquires a non-union regular route common carrier dry
freight LTL entity whose operations are to be combined with those of the
Company, it will negotiate with the Union concerning wages, hours and working
conditions for the employees of the acquired entity. If the Company acquires a
non-union regular route common carrier dry freight LTL entity which is to be
operated separately from the Company, it agrees that it will recognize the Union
as the representative of employees of that entity in those jobs comparable to
those in the present bargaining unit based on, and after, a check by the Company
of union recognition cards if signed by a majority of those employees, and the
Company will not oppose or obstruct the Union in its efforts to obtain cards,
The Company will then negotiate with the Union concerning wages, hours and
working conditions for those employees.

16. Company Agrees Not to Terminate Plan before Termination Date Without
Approval of the Union. However, if the Plan is terminated at any time, wage
levels will revert or snap back to the full National Master Freight Agreement on
a prospective basis and participating employees are fully vested in the
pro-rated share of the profits for period of wage reduction.


<PAGE>   52


17. Bankruptcy Protection. If the Company files Chapter 7 or I 1 petition or is
placed in involuntary bankruptcy proceeding, this Plan is automatically
terminated and wages reverted to full National Master Freight Agreement on a
prospective basis unless the Union agrees to continue the Plan.

18. Voluntary Termination of Operation. If the company voluntarily terminates
operations before the expiration of the current Collective Bargaining Agreement,
the participating employees are fully vested in the prorated share of the
profits for the period of wage reduction.

19. Type of Agreement. NMFA with all applicable supplements and all IBT
Agreements, whether or not supplemental to the NMFA.

20. Transfer of Ownership. If for any reason the Company is sold, the
participating employees are fully vested in the prorated share of the profits
for the period of wage reduction.

21. Resignation, Retirement or Other Termination of Employment. Any employee who
resigns, retires or otherwise incurs a termination of employment, whether
voluntary or involuntary, during the term of the Plan shall receive a pro rata
distribution in accordance with paragraph 9 based upon his/her participation in
the Plan through the date of his/her resignation, retirement or other
termination of employment.

22. Limitation to Current Ownership. Should the Company, at any time subsequent
to approval of this Plan, enter into negotiations for the sale of the Company
the following is mutually understood:

This Plan is limited to the current ownership, unless such current ownership and
prospective purchaser obtain approval for continuance of the Plan from TNFINC
after a meeting with TNFINC, such current owner and the prospective purchaser
prior to the actual sale. During such meeting the feasibility of employee
purchase of the Company will be discussed with the employee committee
established in #14 above and with TNFINC.

(COMPANY NAME)

BY:
   ---------------------------------------

<PAGE>   1













                                   EXHIBIT 13





      Market for Registrant's Common Equity and Related Shareholder Matters

                             Selected Financial Data

           Management's Discussion and Analysis of Financial Condition
                           and Results of Operations

           Quantitative and Qualitative Disclosures About Market Risk

                   Financial Statements and Supplementary Data







<PAGE>   2




MARKET AND DIVIDEND INFORMATION

The Company's Common Stock trades on The Nasdaq Stock Market under the symbol
"ABFS." The following table sets forth the high and low recorded last sale
prices of the Common Stock during the periods indicated as reported by Nasdaq
and the cash dividends declared:

<TABLE>
<CAPTION>
                                                                                                              CASH
                                                                              HIGH            LOW           DIVIDEND
                                                                           ----------     -----------       ---------
<S>                                                                        <C>            <C>               <C>
1999
   First quarter ......................................................    $    8.875     $     5.250       $      --
   Second quarter......................................................         9.938           7.000              --
   Third quarter.......................................................        13.750           9.688              --
   Fourth quarter......................................................        14.563          11.969              --

1998
   First quarter ......................................................    $   11.750     $     9.625       $      --
   Second quarter......................................................        11.625           8.750              --
   Third quarter.......................................................        10.375           5.000              --
   Fourth quarter......................................................         6.125           4.813              --
</TABLE>


At February 18, 2000, there were 19,762,133 shares of the Company's Common Stock
outstanding, which were held by 682 shareholders of record.

The Company's Board of Directors suspended payment of dividends on the Company's
Common Stock during the second quarter of 1996. The declaration and payment of
and the timing, amount and form of future dividends on the Common Stock will be
determined based on the Company's results of operations, financial condition,
cash requirements, certain corporate law requirements and other factors deemed
relevant by the Board of Directors.

The Company's credit agreement limits the total amount of "restricted payments"
that the Company may make, including dividends on its capital stock, to $9.0
million in any one calendar year. The annual dividend requirements on the
Company's Preferred Stock total approximately $4.3 million.





<PAGE>   3



SELECTED FINANCIAL DATA



<TABLE>
<CAPTION>
                                                                            YEAR ENDED DECEMBER 31
                                                          1999          1998           1997(4)         1996           1995(3)
                                                      ------------  ------------    ------------   ------------    ------------
                                                                     ($ IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
<S>                                                   <C>           <C>             <C>            <C>             <C>
STATEMENT OF OPERATIONS DATA:
   Operating revenues ..............................  $  1,721,586  $  1,607,403    $  1,593,218   $  1,550,392    $  1,384,357
   Operating income (loss) .........................       109,707        69,977          64,503        (15,673)        (18,767)
   Minority interest in Treadco, Inc.
     income (expense) ..............................           245        (3,257)          1,359          1,768          (1,297)
   Other expenses, net .............................         3,920         3,255           8,814          5,944           8,233
   Gain on sale of Cardinal Freight Carriers, Inc...            --            --           8,985             --              --
   Settlement of litigation (5) ....................            --         9,124              --             --              --
   Interest expense ................................        18,395        18,146          23,765         30,451          16,119
   Income (loss) from continuing
     operations before income taxes ................        87,637        54,443          42,268        (50,300)        (44,416)
   Provision (credit) for income taxes .............        36,455        23,192          20,086        (17,757)        (13,197)
   Income (loss) from continuing  operations .......        51,182        31,251          22,182        (32,543)        (31,219)
   Loss from discontinued
    operations, net of tax .........................          (786)       (2,576)         (6,835)        (4,060)         (1,573)
   Net income (loss) ...............................        50,396        28,675          15,347        (36,603)        (32,792)
   Income (loss) per common share
     from continuing operations (diluted) ..........          2.14          1.32            0.91          (1.89)          (1.82)
   Net income (loss) per common
     share (diluted) ...............................          2.11          1.21            0.56          (2.10)          (1.90)
   Cash dividends paid per
     common share (1) ..............................            --            --              --           0.01            0.04

BALANCE SHEET DATA:
   Total assets ....................................       731,929       707,330         693,649        823,492         959,447
   Current portion of long-term debt ...............        20,452        17,504          16,484         37,197          25,018
   Long-term debt (including capital leases
     and excluding current portion) ................       173,702       196,079         202,604        317,874         391,475

OTHER DATA:
   Gross capital expenditures (2) ..................        76,209        86,446          14,135         41,599          74,808
   Net capital expenditures (6) ....................        61,253        70,243         (23,775)       (23,713)         59,060
   Depreciation and amortization ...................        45,242        40,674          44,316         56,389          46,627
   Goodwill amortization ...........................         4,195         4,515           4,629          4,609           5,135
   Other amortization ..............................           324         2,420           4,139          3,740           1,044
</TABLE>



(1)   Cash dividends on the Company's Common Stock were indefinitely suspended
      by the Company as of the second quarter of 1996.

(2)   Does not include revenue equipment placed in service under operating
      leases, which amounted to $21.9 million in 1997 and $24.6 million in 1995.
      There were no operating leases for revenue equipment entered into for
      1999, 1998 and 1996. Does include purchases financed with capital leases.

(3)   1995 selected financial data reflects an acquisition effective August 12,
      1995. In conjunction with the acquisition, assets with a fair value of
      $313 million were acquired and liabilities of approximately $252 million
      were assumed. Approximately $134 million in revenues for the period from
      August 12, 1995 to December 31, 1995 are included in the 1995 consolidated
      statements of operations generated by subsidiaries acquired as part of the
      acquisition.

(4)   Selected financial data for 1997 reflects the sale of Cardinal on July 15,
      1997 (see Note D to the Consolidated Financial Statements).

(5)   Income results from the settlement of Treadco, Inc. litigation (see
      Note L).

(6)   Capital expenditures, net of proceeds from the sale of property, plant and
      equipment.





<PAGE>   4



MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS
- -------------------------------------------------------------------------------

Arkansas Best Corporation (the "Company") is a diversified holding company
engaged through its subsidiaries primarily in motor carrier transportation
operations, intermodal transportation operations and truck tire retreading and
new tire sales. Principal subsidiaries are ABF Freight System, Inc. ("ABF");
Treadco, Inc. ("Treadco"); Clipper Exxpress Company and related companies
("Clipper"); G.I. Trucking Company ("G.I. Trucking"); FleetNet America, LLC;
and, until July 15, 1997, Cardinal Freight Carriers, Inc. ("Cardinal"). (See
discussion below.)

See Note R to the Consolidated Financial Statements regarding the acquisition of
non-ABC owned Treadco shares and subsequent merger resulting in Treadco becoming
a wholly owned subsidiary of the Company. See Note A regarding the consolidation
of Treadco in the Company's consolidated financial statements for 1998 and 1997.
See Note C regarding the Company's discontinuation of its logistics segment and
Clipper International. See Note D regarding the sale of Cardinal.


RECENT ACCOUNTING PRONOUNCEMENTS

In June 1998, the FASB issued Statement No. 133, Accounting for Derivative
Instruments and Hedging Activities. The Statement addresses the accounting for
derivative instruments, including certain derivative instruments embedded in
other contracts and hedging activities. The Statement will require the Company
to recognize all derivatives on the balance sheet at fair value. Derivatives
that are not hedges must be adjusted to fair value through income. If a
derivative is a hedge, depending on the nature of the hedge, changes in the fair
value of the derivative will either be offset against the change in fair value
of the hedged asset, liability, or firm commitment through earnings, or
recognized in other comprehensive income until the hedged item is recognized in
earnings. In June 1999, the FASB issued Statement No. 137, which deferred for
one year the implementation date of FASB Statement No. 133. As a result,
Statement No. 133 is effective for the Company in 2001. The Company is
evaluating the impact the Statement will have on its financial statements and
related disclosures.

YEAR 2000

In prior years, the Company discussed the nature and progress of its plans to
become Year 2000 ready. In late 1999, the Company's information services
affiliate, Data-Tronics Corp., completed its remediation and testing of systems.
As a result of those planning and implementation efforts, the Company
experienced no significant disruptions in critical information technology and
non-information technology systems and believes those systems successfully
responded to the Year 2000 date change. The Company has incurred costs of
approximately $1.7 million since 1996 in connection with remediating its
systems. The Company is not aware of any material problems resulting from Year
2000 issues. The Company will continue to monitor its critical computer
applications and those of its suppliers and vendors throughout the year 2000 to
ensure that any Year 2000 matters that may arise are addressed promptly.




<PAGE>   5



MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - continued
- --------------------------------------------------------------------------------

OPERATING SEGMENT DATA

The following table sets forth, for the periods indicated, a summary of the
Company's operating expenses by segment as a percentage of revenue for the
applicable segment. The Company has restated its 1997 segment presentation to
conform to the current year's segment presentation, which is in accordance with
the requirements of FAS No. 131. Note N to the Consolidated Financial Statements
contains additional information regarding the Company's operating segments.


<TABLE>
<CAPTION>
                                                        YEAR ENDED DECEMBER 31
                                                 1999           1998           1997
                                               --------       --------       --------
<S>                                            <C>            <C>            <C>
OPERATING EXPENSES AND COSTS

ABF FREIGHT SYSTEM, INC.
    Salaries and wages ...................         64.1%          66.5%          66.7%
    Supplies and expenses ................         11.0           10.8           11.2
    Operating taxes and licenses .........          3.0            3.1            3.4
    Insurance ............................          1.6            1.7            1.8
    Communications and utilities .........          1.2            1.2            1.3
    Depreciation and amortization ........          2.4            2.2            2.1
    Rents and purchased transportation ...          8.0            8.4            7.8
    Other ................................          0.4            0.5            0.5
    Gain on sale of revenue equipment ....         (0.1)          (0.2)          (0.2)
                                               --------       --------       --------
                                                   91.6%          94.2%          94.6%
                                               ========       ========       ========
</TABLE>





<PAGE>   6


MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - continued
- --------------------------------------------------------------------------------


<TABLE>
<CAPTION>
                                                     YEAR ENDED DECEMBER 31
                                                 1999         1998         1997
                                               --------     --------     --------
<S>                                           <C>           <C>          <C>
OPERATING EXPENSES AND COSTS - CONTINUED:

G.I. TRUCKING COMPANY
    Salaries and wages .....................       46.8%        47.2%        48.2%
    Supplies and expenses ..................        8.0          8.5          9.5
    Operating taxes and licenses ...........        2.4          2.1          2.0
    Insurance ..............................        2.7          3.2          3.8
    Communications and utilities ...........        1.3          1.3          1.3
    Depreciation and amortization ..........        2.6          2.5          3.1
    Rents and purchased transportation .....       32.3         31.4         29.0
    Other ..................................        2.5          2.6          2.5
    Gain on sale of revenue equipment ......       (0.1)        (0.1)          --
                                               --------     --------     --------
                                                   98.5%        98.7%        99.4%
                                               ========     ========     ========



CARDINAL FREIGHT CARRIERS, INC .............         --           --         94.7%
                                               ========     ========     ========

CLIPPER
    Cost of services .......................       85.9%        87.6%        85.6%
    Selling, administrative and general ....       12.8         13.4         11.8
    Gain on sale of revenue equipment ......         --         (0.1)          --
                                               --------     --------     --------
                                                   98.7%       100.9%        97.4%
                                               ========     ========     ========

TREADCO, INC ...............................
    Cost of services .......................       68.8%        70.6%        73.9%
    Selling, administrative and general ....       29.3         28.0         27.7
                                               --------     --------     --------
                                                   98.1%        98.6%       101.6%
                                               ========     ========     ========


OPERATING PROFIT (LOSS)

ABF Freight System, Inc. ...................        8.4%         5.8%         5.4%
G.I. Trucking Company ......................        1.5          1.3          0.6
Cardinal Freight Carriers, Inc. ............         --           --          5.3
Clipper ....................................        1.3         (0.9)         2.6
Treadco, Inc. ..............................        1.9          1.4         (1.6)
</TABLE>


RESULTS OF OPERATIONS

1999 COMPARED TO 1998

Consolidated revenues from continuing operations of the Company for 1999 were
$1,721.6 million compared to $1,607.4 million for 1998, representing an increase
of 7.1% primarily due to increases in revenues for ABF, G.I. Trucking and
Treadco, offset in part by declines in Clipper revenues. The Company's operating
income from continuing operations increased 56.8% to $109.7 million for 1999
from $70.0 million for 1998. Increases in operating income from continuing
operations are attributable to improved operations at ABF, G.I. Trucking,
Clipper and Treadco, offset in part by increases in corporate incentive pay
accruals reflected in the Company's "Other" segment. Income from continuing
operations for 1999 was $51.2 million, or $2.14 per common share (diluted),
compared to $31.3 million, or $1.32 per common share (diluted), for 1998.





<PAGE>   7

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - continued
- --------------------------------------------------------------------------------


The improvement in income from continuing operations for 1999, as compared to
1998, reflects primarily the improvements in operating income.

ABF FREIGHT SYSTEM, INC.

Effective January 1, 1999 and September 13, 1999, ABF implemented overall rate
increases of 5.5% and 5.1%, respectively. ABF had a previous overall rate
increase effective January 1, 1998 of 5.3%. ABF did not implement a rate
increase on January 1, 2000. Revenues for 1999 increased 8.7% to $1,277.1
million from $1,175.2 million in 1998. ABF generated operating income for 1999
of $107.0 million compared to $67.6 million in 1998.

ABF's increase in revenue is due primarily to an increase in LTL revenue per
hundredweight of 7.0% to $19.57 for 1999 compared to $18.29 in 1998, reflecting
a continuing favorable pricing environment. ABF's revenue increase also results
from an increase in LTL tonnage of 1.8% for 1999 compared to 1998. ABF
implemented a fuel surcharge on July 7, 1999, based on the increase in diesel
fuel prices compared to an index price. The fuel surcharge represented 0.5% of
revenue for 1999. There was no fuel surcharge in effect during 1998.

ABF's operating ratio improved to 91.6% for 1999 from 94.2% in 1998, as a result
of the revenue yield improvements and increases in tonnage previously described
and as a result of improvements in certain operating expense categories as
follows:

Salaries and wages expense decreased as a percent of revenue by 2.4% for 1999
compared to 1998. The decrease is due in part to lower linehaul and dock labor
costs due to retirements and a lower effective wage rate associated with more
new hires, offset in part by an increase in incentive pay amounts. Wage rates
for new hires increase to full-scale levels over a two-year period. In addition,
the decrease in linehaul wages for 1999 is due in part to an increase in rail
utilization for freight transportation. Rail usage increased to 18.3% of total
miles for 1999 compared to 17.3% for 1998.

Supplies and expenses increased 0.2% as a percent of revenue for 1999 compared
to 1998. This change is due primarily to higher diesel fuel prices, as described
previously, which increased 14.0% on an average price-per-gallon basis when 1999
is compared to 1998. The previously mentioned fuel surcharge on revenue is
intended to offset the fuel cost increase. In addition, trailer repair costs
were higher due to ongoing trailer refurbishing and the installation of
conspicuity tape to road and city trailers, in accordance with federal
regulations. Such regulations require that the installation process be complete
by June 1, 2001. As of December 31, 1999, the Company had completed the
installation on approximately 90% of all road trailers and city trailers.

Depreciation and amortization increased 0.2% as a percent of revenue for 1999
compared to 1998. Increases in depreciation resulted from an increase in the
number of road tractors under capital leases. A larger portion of ABF's road
tractor fleet was under operating leases in 1998.

Rents and purchased transportation expense decreased 0.4% as a percent of
revenue for 1999 compared to 1998, due primarily to declines in operating lease
expense, reflecting ABF's replacement of road tractors under operating leases
with road tractors under capital leases. This decrease was offset, in part, by
the increase in rail utilization for 1999. As described above, ABF's rail usage
increased during this period when compared to the same period in 1998.





<PAGE>   8



MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - continued
- --------------------------------------------------------------------------------


G.I. TRUCKING COMPANY

G.I. Trucking revenues increased 10.3% to $137.4 million for 1999 from $124.5
million during 1998. The revenue increase resulted from an increase in G.I.
Trucking's tonnage of 8.6% in 1999 when compared to 1998 and an increase in
revenue per hundredweight of 1.6% to $10.81 in 1999 from $10.63 in 1998. G.I.
Trucking implemented a fuel surcharge during the last week of August 1999, based
upon a West Coast average fuel index. The fuel surcharge represented 0.4% of
revenue for 1999. There was no fuel surcharge in effect during 1998. G.I.
Trucking implemented a general rate increase of 5.5% effective October 1, 1999.
G. I. Trucking's previous general rate increase was effective on November 1,
1998 and amounted to 5.5%.

G.I. Trucking's operating ratio improved to 98.5% for 1999 from 98.7% in 1998.
The improvement results from yield improvements and changes in certain operating
expenses as follows:

Salaries and wages expense declined 0.4% as a percent of revenue during 1999 as
compared to 1998. The decrease is due to the improved productivity of the labor
force and lower pension costs. In addition, a portion of salaries and wages
expense is generally fixed in nature and declines as a percent of revenue with
increases in revenue levels.

Supplies and expenses decreased 0.5% as a percent of revenue for 1999 compared
to 1998. This decrease is due primarily to lower repair and maintenance costs on
revenue equipment during 1999 compared to 1998, reflecting new equipment
purchased during 1999 and 1998 to replace older equipment which required more
maintenance. Improvements in these areas were offset in part by higher fuel
costs, which increased in total dollars by 12.1% when 1999 is compared to 1998.

Operating taxes and licenses increased 0.3% as a percent of revenue for 1999
compared to 1998. This increase is due primarily to real estate taxes associated
with the six new terminals opened during 1998. In addition, vehicle licenses and
registration fees increased for 1999 as compared to 1998, due to G.I. Trucking's
increase in fleet size of 75 tractors and 16 trailers during 1999.

Insurance expense decreased 0.5% as a percent of revenue for 1999 compared to
1998. This decrease is due primarily to favorable claims experience for bodily
injury and property damage during 1999 as compared to 1998.

Rents and purchased transportation expenses increased 0.9% as a percent of
revenue for 1999 as compared to 1998. This increase is due primarily to an
increase in purchased transportation costs resulting from additional linehaul
miles run in order to meet customer service needs. This increase is offset in
part by a decline in terminal rent costs as a percent of revenue. This decline
resulted from higher revenue levels and the fact that terminal rents are fixed
in nature.

CLIPPER

Revenues for Clipper were $112.2 million for 1999, representing a decrease of
8.4% from 1998 revenues of $122.5 million. Beginning in the fourth quarter of
1997, Clipper was adversely affected by the service problems with the U.S. rail
system. During the fourth quarter of 1998, Clipper experienced some improvements
in the on-time service levels of its rail suppliers. In 1999, rail service
continued to improve; however, in certain lanes, rail service was inconsistent.
In addition, late in the third quarter of 1999, heavy rains and flooding from
Hurricane Floyd added to the rail delays and equipment shortages on the East
Coast. Revenue from intermodal shipments decreased 0.6% for 1999 compared to
1998. This decline resulted primarily from business lost as a result of
inconsistent rail service in 1998. Clipper is aggressively trying to




<PAGE>   9

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - CONTINUED
- --------------------------------------------------------------------------------


regain this business but is faced with competition from truckload carriers and
other rail service providers. Clipper experienced a decline of 5.7% in the
number of LTL shipments from 1998 to 1999. The declines in LTL shipments
resulted from management's decision to concentrate on metro-to-metro, long-haul
lanes, resulting in the elimination of certain unprofitable lanes and from an
emphasis on improving Clipper's account profile. In addition, LTL business
levels were negatively impacted by heavy snowfall in the Chicago, Illinois area
in January 1999.

Although Clipper's revenues declined for the 1999 year from 1998, for the fourth
quarter 1999, Clipper's revenues increased 8.8% from fourth quarter 1998.
Clipper experienced some success in regaining intermodal customers lost, with
intermodal revenues increasing 31.1% for the fourth quarter of 1999 compared to
the fourth quarter of 1998. LTL revenues were down only slightly, 0.8%, for
fourth quarter 1999 from the same period in 1998, which is an improvement over
the LTL revenue declines experienced in previous 1999 quarters.

Clipper's operating ratio improved to 98.7% for 1999 from 100.9% in 1998.
Clipper's operating ratio improvements result from the elimination of certain
unprofitable lanes, higher percentages of rail utilization of 59.3% for 1999
compared to 50.9% for 1998 and cost reductions implemented because of lower
revenue levels.

TREADCO, INC.

Revenues for Treadco increased 2.9% to $186.6 million for 1999, compared to
$181.3 million for 1998. For 1999, "same store" sales increased 2.7% compared to
1998. "New store" sales accounted for 0.2% of the increase from 1998. "Same
store" sales include locations that have been in existence for the entire
periods presented. "New store" sales resulted from the addition of two new
sales-only locations. Revenues from retreading for 1999 were $70.7 million,
representing a decrease of 0.2% from $70.8 million in 1998. Retread revenues for
1999 were lower due to a decrease in units sold of approximately 3.0% from the
same period in 1998. This decrease was offset by an increase in the average
sales price per unit of approximately 3.0% from the same period in 1998.
Declines in retread units sold result from less customer demand and a more
competitive marketplace. Revenues from new tires increased 2.9% to $94.2 million
in 1999 from $91.6 million during 1998, due to a 4.0% increase in unit sales
from 1998, offset in part by a 1.0% decrease in the sales price per unit. The
decrease in the sales price per unit primarily is a result of lower commissions
received from new tire manufacturers for new tires sold on national accounts.
Service revenues for 1999 increased 14.5% to $21.6 million from $18.9 million in
1998. Treadco continues to emphasize service by adding service equipment and
personnel.

Treadco's operating ratio improved to 98.1% in 1999, from 98.6% during 1998.
Improvements in Treadco's operating ratio result from improvements in retread
and new tire margins which are reflected in cost of sales as a 1.8% of revenue
improvement, offset by an increase in selling, administrative and general
expenses of 1.3% of revenue. New tire margins improved approximately 0.6%,
primarily as a result of a one-time volume discount from a new tire supplier for
August and September purchases. Retread margins improved as a result of an
increase in the average sales price per unit. Selling, administrative and
general expenses increased primarily as a result of higher salaries and wages
due to increased salesmen's commissions and increased service and inventory
control personnel.





<PAGE>   10

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - continued
- --------------------------------------------------------------------------------

OTHER OPERATING LOSS

The operating loss for the "other" category increased $3.7 million for 1999
compared to 1998, due primarily to increases in corporate incentive pay
accruals.

INTEREST

Interest expense was $18.4 million for 1999 compared to $18.1 million for 1998,
due primarily to an increase in interest expense accruals related to pending
Internal Revenue Service ("IRS") examinations (see Note G) offset by reductions
in interest expense associated with lower debt levels.

INCOME TAXES

The difference between the effective tax rate for 1999 and the federal statutory
rate resulted from state income taxes, amortization of nondeductible goodwill,
minority interest, nondeductible tender offer response costs incurred by Treadco
(see Note R) and other nondeductible expenses (see Note G).

At December 31, 1999, the Company had deferred tax assets of $26.7 million, net
of a valuation allowance of $1.1 million, and deferred tax liabilities of $44.7
million. The Company believes that the benefits of the deferred tax assets of
$26.7 million will be realized through the reduction of future taxable income.
Management has considered appropriate factors in assessing the probability of
realizing these deferred tax assets. These factors include deferred tax
liabilities of $44.7 million and the presence of significant taxable income in
1999 and 1998. The valuation allowance has been provided for the benefit of net
operating loss carryovers in certain states with relatively short carryover
periods and other limitations.


Management intends to evaluate the realizability of deferred tax assets on a
quarterly basis by assessing the need for any additional valuation allowance.


ALLOWANCE FOR DOUBTFUL ACCOUNTS

Allowance for doubtful accounts decreased $1.3 million from December 31, 1998 to
December 31, 1999 due to improved collection procedures resulting in an improved
accounts receivable aging, primarily at ABF.

PREPAID EXPENSES

Prepaid expenses decreased $5.3 million from December 31, 1998 to December 31,
1999, due primarily to a $2.4 million claims payment from a prepaid claims
deposit account. In addition, a one-time payment for ABF contractual employees
paid in August 1998 that was being amortized on a monthly basis, with a balance
of $1.7 million at December 31, 1998, became fully amortized in March 1999.

GOODWILL

The Company's assets include goodwill, net of amortization, of $109.4 million,
representing 14.9% of total assets and 49.5% of total shareholders' equity.
Goodwill includes $68.6 million (with a remaining life of 29 years), resulting
from a 1988 leveraged buyout transaction and $40.8 million (with a remaining
life of 25 years), resulting from the 1994 acquisition of Clipper. The Company's
accounting policy for reviewing the carrying amount of its goodwill for
impairment is reflected in Note B to the Consolidated Financial Statements. No
indications of impairment existed at December 31, 1999.




<PAGE>   11
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - continued
- --------------------------------------------------------------------------------

OTHER ASSETS

Other assets increased $5.5 million from December 31, 1998 to December 31, 1999,
due primarily to increases in prepaid benefit costs related to the Company's
defined benefit pension plans (see Note M).

OTHER LIABILITIES

Other liabilities increased $9.2 million from December 31, 1998 to December 31,
1999, as a result of increases in supplemental pension plan liabilities,
deferred compensation plan liabilities, voluntary savings plan liabilities (see
Note M), and increases in liabilities for interest associated with IRS
examinations (see Note G).

1998 COMPARED TO 1997

Consolidated revenues from continuing operations of the Company for 1998 were
$1,607.4 million compared to $1,593.2 million for 1997, representing a slight
increase of 0.9%, primarily due to increases in revenues for ABF, G.I. Trucking
and Treadco, offset in part by declines in Clipper revenues. The Company's
operating income from continuing operations increased 8.5% to $70.0 million for
1998 from $64.5 million for 1997. Increases in operating income from continuing
operations are attributable to improved operations at ABF, G.I. Trucking and
Treadco. Operating income from continuing operations for 1998 was adversely
impacted by the operating losses at Clipper. Income from continuing operations
for 1998 was $31.3 million, or $1.32 per common share (diluted), compared to
$22.2 million, or $0.91 per common share (diluted), for 1997. The improvement in
income from continuing operations for 1998, as compared to 1997, reflects the
improvement in operating income, along with lower interest cost due to
reductions in outstanding debt and lower interest rates. In addition,
non-operating income for 1998 includes $9.1 million of income from Treadco's
settlement of litigation (see Note L).

ABF FREIGHT SYSTEM, INC.

Effective January 1, 1998 and 1997, ABF implemented overall rate increases of
5.3% and 5.5% respectively. Revenues for 1998 increased 1.8% to $1,175.2 million
from $1,154.3 million in 1997. Operating income for 1998 improved 8.0% to $67.6
million from $62.6 million in 1997.

ABF's revenue increased due to an increase in LTL revenue per hundredweight for
1998 of 3.7% to $18.29 from $17.65 in 1997. ABF experienced a generally
favorable pricing environment during 1998, as it had in 1997. Total revenue
increased despite a decline in tonnage during 1998 of 1.4% compared to 1997.
Tonnage declines reflect some freight diversions caused by customer concerns
regarding labor contract negotiations in the first quarter of 1998. Tonnage
declines also reflect additional business handled during the UPS strike in the
third quarter of 1997. Per-day tonnage declines by quarter for 1998 compared to
1997, beginning with the first quarter, were 1.8%, 1.5%, 2.1% and 0.3%,
respectively.

The International Brotherhood of Teamsters ("IBT") voted in favor of a new
five-year labor contract on April 9, 1998. The contract was effective April 1,
1998. The contract provided for an average annual wage and benefit increase of
approximately 2.3%, including a lump-sum payment of $750 for the first contract
year for all active employees who are IBT members. The lump-sum payment was
amortized over the first twelve months of the contract period.

ABF's operating ratio improved to 94.2% in 1998 from 94.6% in 1997, as a result
of the revenue yield improvements previously described and as a result of
improvements in certain operating expense categories as follows:



<PAGE>   12



MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - continued
- --------------------------------------------------------------------------------

Salaries and wages expense decreased 0.2% as a percent of revenue during 1998.
Salaries and wages increased due to a $750 lump-sum payment made to contractual
employees of ABF, which was amortized monthly over the contract period. This
increase was offset by lower costs for labor and paid time off for vacations and
holidays, due in part to an increase in utilization of rail for freight
transportation. Rail usage increased to 17.3% of total miles in 1998 from 13.6%
in 1997.

Decreases during 1998 in supplies and expenses (0.4%) and operating taxes and
licenses (0.3%) as a percent of revenue primarily reflect decreases in the cost
of fuel, due to a 21.1% decline in the average price per gallon of fuel from
1997. In addition, consumption of fuel was reduced due to better average tractor
miles per gallon. Fuel taxes declined due to favorable audit experience, as well
as lower consumption.

As described above, ABF's rail usage increased during 1998. Rents, which include
purchased transportation, increased 0.6% as a percent of revenue, primarily due
to increased rail usage. This increase was offset in part by declines in
operating lease expense, reflecting ABF's reduction in leased road and city
tractors. Certain of the leased tractors were replaced with tractors acquired
under capital leases during 1998.

G.I. TRUCKING COMPANY

G.I. Trucking implemented a general rate increase of 5.5% on November 1, 1998.
Total G.I. Trucking revenues increased 24.5% to $124.5 million from $100.0
million in 1997. Revenue increases resulted from an increase of 1.7% in G.I.
Trucking's revenue per hundredweight to $10.63 and tonnage increases of 22.4%
compared to the same period in 1997. G.I. Trucking expanded its operations
during 1998, opening new terminal locations in Oklahoma City, OK; Tulsa, OK;
Albuquerque, NM; El Paso, TX; and Kansas City, KS. G.I. Trucking also added a
southern California facility to relieve congestion at its La Mirada, CA
distribution center.

G.I.'s operating ratio improved to 98.7% in 1998 from 99.4% in 1997. Details of
the improvement in certain operating expenses follow:

Salaries and wages expense decreased 1.0% as a percent of revenue during 1998.
This decline reflects lower pension costs and, in part, the fact that a portion
of salaries and wages expense is generally fixed in nature and declines as a
percent of revenue with increases in revenue levels.

Supplies and expenses decreased 1.0% as a percent of revenue during 1998, due
primarily to declines in diesel fuel prices from 1997. In addition, repair and
maintenance costs on revenue equipment were lower in 1998, reflecting new
equipment purchased during the year to replace older equipment which requires
more maintenance.

Insurance expense declined 0.6% as a percent of revenue during 1998. This
improvement was due primarily to a decrease in liability insurance rates.

G.I. Trucking has handled its increased level of business in part by utilizing a
higher level of purchased transportation relative to previous periods. As a
result, rents, which include purchased transportation, increased 2.4% as a
percent of revenue during 1998. While rents increased, total depreciation and
amortization decreased 0.6% as a percent of revenue during 1998, reflecting the
increase in purchased transportation. This overall decrease in depreciation as a
percent of revenue is net of additional depreciation related to 1998 capital
expenditures. During the year, G.I. Trucking purchased 114 new tractors and 253
new trailers.

CLIPPER

Revenues from Clipper decreased 11.7% to $122.5 million in 1998 from $138.8
million in 1997. Since the fourth quarter of 1997, Clipper had been adversely
affected by service problems with the U.S. rail system. During the fourth
quarter of 1998, Clipper experienced some improvements in the on-time service
levels of its rail suppliers. However, rail service remained inconsistent and
had not returned to acceptable levels across all lanes. Primarily as a result of
the rail service problems, intermodal shipments declined 24.2% for the year




<PAGE>   13


MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - continued
- --------------------------------------------------------------------------------

ended December 31, 1998 compared to the same period in 1997. Clipper also
experienced a decline of 3.5% in the number of LTL shipments during 1998. The
decline in LTL shipments resulted from management's decision to move away from
heavier, less profitable shipments along with some impact of rail service
problems.

Clipper's operating ratio increased to 100.9% for 1998 from 97.4% for 1997.

Declines in the number of intermodal shipments caused Clipper to fall below the
volume levels necessary to receive volume rebates from the railroads during
1998. Also, rail service problems caused Clipper to utilize more expensive
over-the-road transportation services. In addition, Clipper experienced an
increase in basic rail transportation costs when 1998 is compared to 1997. These
increases resulted in a 2.0% increase in cost of services as a percent of
revenue during 1998. Clipper's operating ratio also reflects a 1.6% increase in
selling, administrative and general costs as a percent of revenue during 1998.
Selling, administrative and general costs are primarily fixed in nature and
increase as a percentage of revenue with a decline in revenue levels.

TREADCO, INC.

Revenues increased 12.4% to $181.3 million in 1998 from $161.3 million in 1997.
For 1998, "same store" sales increased 10.9% and "new store" sales accounted for
1.5% of the total increase in revenues from 1997. "Same store" sales include
both production facilities and sales locations in existence for the entire years
of 1998 and 1997. "New store" sales resulted from one new sales location in 1998
and one new sales location in 1997. Revenues from retreading for 1998 were $70.8
million, an 8.4% increase from $65.3 million during 1997. In 1998, retreaded
truck tire units sold increased 8.1%. The average sales price for retreads
increased due primarily to a 3.0% price increase implemented on October 1, 1998.
Revenues from the sale of new tires for 1998 were $91.6 million, a 13.0%
increase from $81.0 million during 1997. New tire units sold increased 15.8%
from 1997. This increase was offset by a decrease in the average sales price per
tire of approximately 1.2% from 1997 due to the mix of new tires sold. Service
revenues for 1998 were $18.9 million, an increase of 26.5%, from $15.0 million
in 1997.

Treadco's operating ratio improved to 98.6% for 1998 from 101.6% for 1997. The
decrease in cost of services of 3.3%, as a percent of revenue, resulted
primarily from improved casing costs, inventory controls, and lower overhead
costs, reflecting greater capacity utilization. The increase in selling,
administrative and general costs of 0.3%, as a percent of revenue, resulted
primarily from the implementation of a gross profit-based compensation plan for
salesmen effective January 1, 1998.

INTEREST

Interest expense was $18.1 million for 1998 compared to $23.8 million for 1997,
primarily due to lower interest rates and some reductions in average outstanding
debt. The average interest rate on the Company's Revolving Credit Agreement was
7.2% on January 1, 1998 and 6.4% on December 31, 1998.

INCOME TAXES

The difference between the effective tax rate for 1998 and the federal statutory
rate resulted from state income taxes, amortization of nondeductible goodwill,
minority interest and other nondeductible expenses (see Note G).

The difference between the effective tax rate for 1997 and the federal statutory
rate resulted from state income taxes, amortization of goodwill, minority
interest and other nondeductible expenses. In addition, income tax expense for
1997 exceeded the expected amount because of $3.5 million in taxes attributable
to a lower tax




<PAGE>   14
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - continued
- --------------------------------------------------------------------------------


basis than accounting basis in Cardinal. The basis difference resulted from
goodwill of approximately $9.5 million allocated to Cardinal as a result of
purchase accounting for a 1995 acquisition, which included Cardinal (see Note
G).

LIQUIDITY AND CAPITAL RESOURCES

Net cash provided by operating activities for 1999 was $114.4 million compared
to $72.3 million for 1998. The increase is due primarily to the improvement in
operating results, net income, decreases in prepaid expenses and increases in
accrued and other liabilities for 1999 compared to 1998. Cash provided by
operations, proceeds from assets sales of $14.5 million and borrowings were used
to purchase revenue equipment and other property and equipment in the amount of
$50.1 million, to purchase the non-ABC owned shares of Treadco for $23.7 million
and to pay down outstanding debt during 1999. During 1998, cash provided by
operations and proceeds from the sale of assets of $16.4 million were used to
purchase revenue equipment and other assets in the amount of $60.9 million.

The Company is party to a $250 million credit agreement (the "Credit Agreement")
with Societe Generale as Administrative Agent and with Bank of America National
Trust and Savings Association and Wells Fargo Bank (Texas), N.A., as
Co-Documentation Agents. The Credit Agreement provides for up to $250 million of
revolving credit loans (including letters of credit) and extends through 2003.

At December 31, 1999, there were $101.3 million of Revolver Advances and
approximately $22.2 million of letters of credit outstanding. At December 31,
1999, the Company had approximately $126.5 million of borrowing availability
under the Credit Agreement. The Credit Agreement contains various covenants,
which limit, among other things, indebtedness, distributions, disposition of
assets and capital expenditures, and require the Company to meet certain
quarterly financial ratio tests. As of December 31, 1999, the Company was in
compliance with the covenants.

The Company is party to an interest rate swap on a notional amount of $110
million. The purpose of the swap is to limit the Company's exposure to increases
in interest rates on $110 million of bank borrowings over the seven-year term of
the swap. The interest rate under the swap is fixed at 5.845% plus the Credit
Agreement margin, which at December 31, 1999 was 0.625% and is currently 0.50%
(see Notes H and O).

Since January 1, 1999, the Company has entered into $26.1 million in capital
lease obligations for the purchase of revenue equipment.

At December 31, 1998, Treadco was a party to a revolving credit facility with
Societe Generale (the "Treadco Credit Agreement"), providing for borrowings up
to the lesser of $20 million or the applicable borrowing base. The Treadco
Credit Agreement was terminated on June 25, 1999.

The following table sets forth the Company's historical capital expenditures
(net of equipment trade-ins) for the periods indicated below. Proceeds from the
sale of property and equipment have not been netted against the capital
expenditures:

<TABLE>
<CAPTION>
                                                       YEAR ENDED DECEMBER 31
                                                     1999       1998       1997
                                                   --------   --------   --------
                                                           ($ thousands)
<S>                                                <C>        <C>        <C>
CAPITAL EXPENDITURES
   ABF Freight System, Inc. ....................   $ 49,342   $ 58,364   $  6,761
   G.I. Trucking Company .......................      7,946     11,730        309
   Cardinal Freight Carriers, Inc. .............         --         --        652
   Clipper .....................................      5,309      2,805        128
   Treadco, Inc. ...............................      9,801     11,205      4,334
   Other and eliminations ......................      3,811      2,342      1,951
                                                   --------   --------   --------
      Total consolidated capital expenditures ..   $ 76,209   $ 86,446   $ 14,135
                                                   ========   ========   ========
</TABLE>



<PAGE>   15


MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - continued
- --------------------------------------------------------------------------------

The amounts presented in the table include equipment purchases financed with
capital leases of $26.1 million, $25.6 million, and $2.6 million in 1999, 1998
and 1997, respectively.

In 2000 the Company forecasts total spending of $85.0 to $95.0 million for
capital expenditures net of proceeds from equipment sales. Of the $85.0 to $95.0
million, ABF is budgeted for $63.0 to $73.0 million to be used primarily for
revenue equipment and facilities. Treadco is budgeted for approximately $4.0
million of expenditures to be used primarily for retreading and service
equipment and facilities and G.I. Trucking is budgeted for approximately $10.0
million of expenditures to be used primarily for revenue equipment. Clipper is
budgeted for approximately $4.0 million of expenditures to be used primarily for
revenue equipment.

Management believes, based upon the Company's current levels of operations, the
Company's cash, capital resources, borrowings available under the Credit
Agreement and cash flow from operations will be sufficient to finance current
and future operations and meet all present and future debt service requirements,
as well as fund its commitment to purchase $30.9 million in revenue equipment
(see Note K).

SEASONALITY

ABF and G.I. Trucking are affected by seasonal fluctuations, which affect
tonnage to be transported. Freight shipments, operating costs and earnings are
also affected adversely by inclement weather conditions. The third calendar
quarter of each year usually has the highest tonnage levels while the first
quarter has the lowest. Clipper's operations are similar to operations at ABF
and G.I. Trucking with revenues being weaker in the first quarter and stronger
during the months of September and October. Treadco's operations are somewhat
seasonal with the third quarter of the calendar year generally having the
highest levels of sales.

ENVIRONMENTAL MATTERS

The Company's subsidiaries store some fuel for their tractors and trucks in
approximately 78 underground tanks located in 27 states. Maintenance of such
tanks is regulated at the federal and, in some cases, state levels. The Company
believes that it is in substantial compliance with all such regulations. The
Company is not aware of any leaks from such tanks that could reasonably be
expected to have a material adverse effect on the Company. Environmental
regulations have been adopted by the United States Environmental Protection
Agency ("EPA") that required the Company to upgrade its underground tank systems
by December 1998. The Company successfully completed the upgrades prior to
December 31, 1998.

The Company has received notices from the EPA and others that it has been
identified as a potentially responsible party ("PRP") under the Comprehensive
Environmental Response Compensation and Liability Act or other federal or state
environmental statutes at several hazardous waste sites. After investigating the
Company's or its subsidiaries' involvement in waste disposal or waste generation
at such sites, the Company has either agreed to de minimis settlements
(aggregating approximately $300,000 over the last ten years), or believes its
obligations with respect to such sites would involve immaterial monetary
liability, although there can be no assurances in this regard.

As of December 31, 1999, the Company has accrued approximately $2.7 million to
provide for environmental-related liabilities. The Company's environmental
accrual is based on management's best estimate of the actual liability. The
Company's estimate is founded on management's experience in dealing with similar
environmental matters and on actual testing performed at some sites. Management
believes that the accrual is adequate to cover environmental liabilities based
on the present environmental regulations. Accruals for environmental liability
are included in the balance sheet as accrued expenses.




<PAGE>   16



MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS - continued
- --------------------------------------------------------------------------------

FORWARD-LOOKING STATEMENTS

Statements contained in the Management's Discussion and Analysis section of this
report that are not based on historical facts are "forward-looking statements."
Terms such as "estimate," "expect," "predict," "plan," "anticipate," "believe,"
"intend," "should," "would," "scheduled," and similar expressions and the
negatives of such terms are intended to identify forward-looking statements.
Such statements are by their nature subject to uncertainties and risk, including
but not limited to union relations; availability and cost of capital; shifts in
market demand; weather conditions; the performance and needs of industries
served by Arkansas Best's subsidiaries; actual future costs of operating
expenses such as fuel and related taxes; self-insurance claims and employee
wages and benefits; actual costs of continuing investments in technology, the
timing and amount of capital expenditures; the accuracy of assessments and
estimates relating to Year 2000 computer issues; competitive initiatives and
pricing pressures; general economic conditions; and other financial, operational
and legal risks and uncertainties detailed from time to time in the Company's
SEC public filings.




<PAGE>   17



QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
- --------------------------------------------------------------------------------

INTEREST RATE INSTRUMENTS

The Company has historically been subject to market risk on all or a part of its
borrowings under bank credit lines, which have variable interest rates.

In February 1998, the Company entered into an interest rate swap effective April
1, 1998. The swap agreement is a contract to exchange floating interest rate
payments for fixed rate payments over the life of the instrument. The notional
amount is used to measure interest to be paid or received and does not represent
the exposure to credit loss. The purpose of the swap is to limit the Company's
exposure to increases in interest rates on the notional amount of bank
borrowings over the term of the swap. The fixed interest rate under the swap is
5.845% plus the Credit Agreement margin (currently 0.50%). This instrument is
not recorded on the balance sheet of the Company. Details regarding the swap, as
of December 31, 1999, are as follows:

<TABLE>
<CAPTION>
        NOTIONAL                                 RATE                             RATE                      FAIR
         AMOUNT            MATURITY              PAID                           RECEIVED                  VALUE (2)
         ------            --------              ----                           --------                  ---------
<S>                     <C>              <C>                                 <C>                         <C>
     $110.0 million     April 1, 2005    5.845% Plus Credit Agreement        LIBOR rate (1)              $5.0 million
                                         Margin (currently 0.50%)            Plus Credit Agreement
                                                                             Margin (currently 0.50%)
</TABLE>


(1) LIBOR rate is determined two London Banking Days prior to the first day of
    every month and continues up to and including the maturity date.

(2) The fair value is an amount estimated by Societe Generale ("process agent")
    that the Company would have received at December 31, 1999 to terminate the
    agreement.

FAIR VALUE OF FINANCIAL INSTRUMENTS

The following methods and assumptions were used by the Company in estimating its
fair value disclosures for all financial instruments, except for the interest
rate swap agreement disclosed above.

CASH AND CASH EQUIVALENTS. The carrying amount reported in the balance sheet for
cash and cash equivalents approximates its fair value.

LONG- AND SHORT-TERM DEBT. The carrying amounts of the Company's borrowings
under its Revolving Credit Agreements approximate their fair values, since the
interest rate under these agreements is variable. Also, the carrying amount of
long-term debt was estimated to approximate their fair values, with the
exception of the Subordinated Debentures and Treadco equipment debt, which are
estimated using current market rates.

The carrying amounts and fair value of the Company's financial instruments at
December 31 are as follows:

<TABLE>
<CAPTION>
                                          1999                 1998
                                 CARRYING     FAIR     CARRYING     FAIR
                                  AMOUNT      VALUE     AMOUNT      VALUE
                                 --------   --------   --------   --------
                                               ($ thousands)
<S>                              <C>        <C>        <C>        <C>
Cash and cash equivalents ....   $  4,319   $  4,319   $  4,543   $  4,543
Short-term debt ..............   $  1,166   $  1,080   $  1,233   $  1,182
Long-term debt ...............   $135,780   $132,648   $161,371   $157,337
</TABLE>

Borrowings under the Company's Credit Agreement in excess of $110.0 million are
subject to market risk. During 1999, outstanding debt obligations under the
Credit Agreement periodically exceeded $110.0 million. The Company's highest
borrowings during 1999 reached $140.2 million, and the average borrowings during
the year were $122.0 million. A 100-basis-point change in interest rates on
Credit Agreement borrowings above $110.0 million would change annual interest
cost by $100,000 per $10.0 million of borrowings.




<PAGE>   18

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK - continued
- --------------------------------------------------------------------------------

The Company is subject to market risk for increases in diesel fuel prices;
however, this risk is mitigated by fuel surcharges which are included in the
revenues of ABF and G. I. Trucking based on increases in diesel fuel prices
compared to relevant indexes.

The Company does not have a formal foreign currency risk management policy. The
Company's foreign operations are not significant to the Company's total revenues
or assets. Revenue from non-U.S. operations amounted to less than 1% of total
revenues for 1999. Accordingly, foreign currency exchange rate fluctuations have
never had a significant impact on the Company, and they are not expected to in
the foreseeable future.

The Company has not historically entered into financial instruments for trading
purposes, nor has the Company historically engaged in hedging fuel prices. No
such instruments were outstanding during 1999 or 1998.





<PAGE>   19



REPORT OF ERNST & YOUNG LLP, INDEPENDENT AUDITORS






Shareholders and Board of Directors
Arkansas Best Corporation



We have audited the accompanying consolidated balance sheets of Arkansas Best
Corporation and subsidiaries as of December 31, 1999 and 1998, and the related
consolidated statements of operations, shareholders' equity, and cash flows for
each of the three years in the period ended December 31, 1999. These financial
statements are the responsibility of the Company's management. Our
responsibility is to express an opinion on these financial statements based on
our audits.

We conducted our audits in accordance with auditing standards generally accepted
in the United States. Those standards require that we plan and perform the audit
to obtain reasonable assurance about whether the financial statements are free
of material misstatement. An audit includes examining, on a test basis, evidence
supporting the amounts and disclosures in the financial statements. An audit
also includes assessing the accounting principles used and significant estimates
made by management, as well as evaluating the overall financial statement
presentation. We believe that our audits provide a reasonable basis for our
opinion.

In our opinion, the consolidated financial statements referred to above present
fairly, in all material respects, the consolidated financial position of
Arkansas Best Corporation and subsidiaries at December 31, 1999 and 1998, and
the consolidated results of their operations and their cash flows for each of
the three years in the period ended December 31, 1999, in conformity with
accounting principles generally accepted in the United States.



                                                               Ernst & Young LLP



Little Rock, Arkansas
January 19, 2000






<PAGE>   20



ARKANSAS BEST CORPORATION
CONSOLIDATED BALANCE SHEETS
- --------------------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                                     DECEMBER 31
                                                                 1999           1998
                                                              ----------     ----------
                                                                    ($ thousands)
<S>                                                           <C>            <C>
ASSETS

CURRENT ASSETS
   Cash and cash equivalents ............................     $    4,319     $    4,543
   Trade receivables less allowances
     (1999--$5,775,000; 1998--$7,051,000) ...............        187,837        166,520
   Inventories ..........................................         33,050         33,150
   Prepaid expenses .....................................          7,428         12,700
   Deferred income taxes ................................          7,231            874
   Assets of discontinued operations ....................             --          3,546
   Other ................................................          3,234          5,467
                                                              ----------     ----------
      TOTAL CURRENT ASSETS ..............................        243,099        226,800

PROPERTY, PLANT AND EQUIPMENT
   Land and structures ..................................        222,421        218,250
   Revenue equipment ....................................        292,493        256,474
   Manufacturing equipment ..............................         15,851         17,506
Service, office and other equipment .....................         82,508         73,891
   Leasehold improvements ...............................         10,520          9,484
                                                              ----------     ----------
                                                                 623,793        575,605
   Less allowances for depreciation and amortization ....        286,699        255,732
                                                              ----------     ----------
                                                                 337,094        319,873

OTHER ASSETS ............................................         39,154         33,598

ASSETS HELD FOR SALE ....................................          3,197          2,084

GOODWILL, less amortization
   (1999 -- $36,365,000; 1998 -- $36,740,000) ...........        109,385        124,975
                                                              ----------     ----------
                                                              $  731,929     $  707,330
                                                              ==========     ==========
</TABLE>





<PAGE>   21



ARKANSAS BEST CORPORATION
CONSOLIDATED BALANCE SHEETS
- --------------------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                                                  DECEMBER 31
                                                                              1999           1998
                                                                           ----------     ----------
                                                                                ($ thousands)
<S>                                                                        <C>            <C>
LIABILITIES AND SHAREHOLDERS' EQUITY



CURRENT LIABILITIES
   Bank overdraft and drafts payable .................................     $   16,187     $   19,830
   Trade accounts payable ............................................         76,597         69,983
   Accrued expenses ..................................................        160,469        145,432
   Federal and state income taxes ....................................          8,434          8,179
   Current portion of long-term debt .................................         20,452         17,504
                                                                           ----------     ----------
      TOTAL CURRENT LIABILITIES ......................................        282,139        260,928

LONG-TERM DEBT, less current portion .................................        173,702        196,079

OTHER LIABILITIES ....................................................         29,845         20,577

DEFERRED INCOME TAXES ................................................         25,191         22,319

MINORITY INTEREST IN TREADCO, INC ....................................             --         33,512

SHAREHOLDERS' EQUITY
   Preferred stock, $.01 par value, authorized 10,000,000 shares;
      issued and outstanding 1,495,000 shares ........................             15             15
   Common stock, $.01 par value, authorized 70,000,000 shares;
      issued and outstanding 1999:  19,752,333 shares;
      1998: 19,610,213 shares ........................................            197            196
   Additional paid-in capital ........................................        194,155        193,117
   Retained earnings (deficit) .......................................         26,685        (19,413)
   Accumulated other comprehensive income ............................             --             --
                                                                           ----------     ----------
      TOTAL SHAREHOLDERS' EQUITY .....................................        221,052        173,915

COMMITMENTS AND CONTINGENCIES.........................................
                                                                           ----------     ----------
                                                                           $  731,929     $  707,330
                                                                           ==========     ==========
</TABLE>


                 The accompanying notes are an integral part of
                     the consolidated financial statements.





<PAGE>   22



ARKANSAS BEST CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
- --------------------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                                                     YEAR ENDED DECEMBER 31
                                                                               1999            1998            1997
                                                                           ------------    ------------    ------------
                                                                                 ($ thousands, except per share data)
<S>                                                                        <C>             <C>             <C>
OPERATING REVENUES
   Transportation operations ...........................................   $  1,537,271    $  1,428,421    $  1,434,306
   Tire operations .....................................................        184,315         178,982         158,912
                                                                           ------------    ------------    ------------
                                                                              1,721,586       1,607,403       1,593,218
                                                                           ------------    ------------    ------------

OPERATING EXPENSES AND COSTS
   Transportation operations ...........................................      1,430,294       1,360,261       1,366,919
   Tire operations .....................................................        181,585         177,165         161,796
                                                                           ------------    ------------    ------------
                                                                              1,611,879       1,537,426       1,528,715
                                                                           ------------    ------------    ------------
OPERATING INCOME .......................................................        109,707          69,977          64,503

OTHER INCOME (EXPENSE)
   Net gains (losses) on sales of property
      and non-revenue equipment ........................................            871           1,694          (3,534)
   Gain on sale of Cardinal Freight Carriers, Inc. .....................             --              --           8,985
   Settlement of litigation ............................................             --           9,124              --
   Interest expense ....................................................        (18,395)        (18,146)        (23,765)
   Minority interest in Treadco, Inc. ..................................            245          (3,257)          1,359
   Other, net ..........................................................         (4,791)         (4,949)         (5,280)
                                                                           ------------    ------------    ------------
                                                                                (22,070)        (15,534)        (22,235)
                                                                           ------------    ------------    ------------

INCOME FROM CONTINUING OPERATIONS
    BEFORE INCOME TAXES ................................................         87,637          54,443          42,268

FEDERAL AND STATE INCOME TAXES
   Current .............................................................         33,327          21,245           3,715
   Deferred ............................................................          3,128           1,947          16,371
                                                                           ------------    ------------    ------------
                                                                                 36,455          23,192          20,086
                                                                           ------------    ------------    ------------

INCOME FROM CONTINUING OPERATIONS ......................................         51,182          31,251          22,182
                                                                           ------------    ------------    ------------

DISCONTINUED OPERATIONS:
   Loss from discontinued operations (net of tax benefits
     of $472, $1,287 and $2,173 for the years ended December 31, 1999,
     1998, and 1997, respectively) .....................................           (786)         (2,576)         (3,742)
   Loss on disposal of discontinued operations
     (net of tax benefits of $605) .....................................             --              --          (3,093)
                                                                           ------------    ------------    ------------
LOSS FROM DISCONTINUED OPERATIONS ......................................           (786)         (2,576)         (6,835)
                                                                           ------------    ------------    ------------

NET INCOME .............................................................         50,396          28,675          15,347
   Preferred stock dividends ...........................................          4,298           4,298           4,298
                                                                           ------------    ------------    ------------

NET INCOME FOR COMMON SHAREHOLDERS .....................................   $     46,098    $     24,377    $     11,049
                                                                           ============    ============    ============

NET INCOME (LOSS) PER COMMON SHARE
BASIC:
   Continuing operations ...............................................   $       2.38    $       1.37    $       0.91
   Discontinued operations .............................................          (0.04)          (0.13)          (0.35)
                                                                           ------------    ------------    ------------
NET INCOME PER SHARE ...................................................   $       2.34    $       1.24    $       0.56
                                                                           ============    ============    ============
DILUTED:
   Continuing operations ...............................................   $       2.14    $       1.32    $       0.91
   Discontinued operations .............................................          (0.03)          (0.11)          (0.35)
                                                                           ------------    ------------    ------------
NET INCOME PER SHARE ...................................................   $       2.11    $       1.21    $       0.56
                                                                           ============    ============    ============

CASH DIVIDENDS PAID PER COMMON SHARE ...................................   $         --    $         --    $         --
                                                                           ============    ============    ============
</TABLE>


                 The accompanying notes are an integral part of
                     the consolidated financial statements.




<PAGE>   23



ARKANSAS BEST CORPORATION
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
- --------------------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                                                                  ACCUMULATED
                                                                         ADDITIONAL  RETAINED        OTHER
                                                    PREFERRED    COMMON    PAID-IN   EARNINGS     COMPREHENSIVE      TOTAL
                                                      STOCK      STOCK     CAPITAL   (DEFICIT)   INCOME (LOSS)(1)    EQUITY
                                                    ---------  ---------  ---------  ---------   ----------------   ---------
                                                                                ($ thousands)
<S>                 <C>                             <C>        <C>        <C>        <C>         <C>                <C>
BALANCES AT JANUARY 1, 1997 ......................  $      15  $     195  $ 192,328  $ (54,837)  $           (271)  $ 137,430

   Net income ....................................         --         --         --     15,347                 --      15,347
                                                                                                                    ---------
      Comprehensive income .......................                                                                     15,347
                                                                                                                    ---------
   Issuance of common stock ......................         --          1        582         --                 --         583
   Dividends paid ................................         --         --         --     (4,298)                --      (4,298)
                                                    ---------  ---------  ---------  ---------   ----------------   ---------

BALANCES AT DECEMBER 31, 1997 ....................         15        196    192,910    (43,788)              (271)    149,062

   Net income ....................................         --         --         --     28,675                 --      28,675
   Adjustment to minimum pension liability .......         --         --         --         (2)               271         269
                                                                                                                    ---------
      Comprehensive income .......................                                                                     28,944
                                                                                                                    ---------
   Tax effect of stock options exercised .........         --         --        118         --                 --         118
   Issuance of common stock ......................         --         --         89         --                 --          89
   Dividends paid ................................         --         --         --     (4,298)                --      (4,298)
                                                    ---------  ---------  ---------  ---------   ----------------   ---------

BALANCES AT DECEMBER 31, 1998 ....................         15        196    193,117    (19,413)                --     173,915

   Net income ....................................         --         --         --     50,396                 --      50,396
                                                                                                                    ---------
        Comprehensive income .....................                                                                     50,396
                                                                                                                    ---------
   Tax effect of stock options exercised .........         --         --          7         --                 --           7
   Issuance of common stock ......................         --          1      1,031         --                 --       1,032
   Dividends paid ................................         --         --         --     (4,298)                --      (4,298)
                                                    ---------  ---------  ---------  ---------   ----------------   ---------

BALANCES AT DECEMBER 31, 1999 ....................  $      15  $     197  $ 194,155  $  26,685   $             --   $ 221,052
                                                    =========  =========  =========  =========   ================   =========
</TABLE>


                 The accompanying notes are an integral part of
                     the consolidated financial statements.


(1) Net of tax benefits of $0.1 million.








<PAGE>   24



ARKANSAS BEST CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
- --------------------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                                         YEAR ENDED DECEMBER 31
                                                                     1999         1998         1997
                                                                  ----------   ----------   ----------
                                                                             ($ thousands)
<S>                                                               <C>          <C>          <C>
OPERATING ACTIVITIES
   Net income ..................................................  $   50,396   $   28,675   $   15,347
   Adjustments to reconcile net income
     to net cash provided by operating activities:
      Depreciation and amortization ............................      45,242       40,674       44,316
      Amortization of intangibles ..............................       4,195        4,515        4,629
      Other amortization .......................................         324        2,420        4,139
      Provision for losses on accounts receivable ..............       2,967        3,957        2,956
      Provision for deferred income taxes ......................       3,128        1,962       16,310
      Net gain on sales of assets and subsidiaries .............      (1,786)      (3,928)      (4,560)
      Minority interest in Treadco, Inc. .......................        (245)       3,257       (1,359)
      Changes in operating assets and liabilities:
         Receivables ...........................................     (24,284)      (2,885)      (7,646)
         Inventories and prepaid expenses ......................       5,506       (1,793)          28
         Other assets ..........................................      (3,012)       5,896       (8,826)
         Accounts payable, bank drafts payable, taxes payable,
           accrued expenses and other liabilities ..............      31,969      (10,478)      10,865
                                                                  ----------   ----------   ----------

NET CASH  PROVIDED BY OPERATING ACTIVITIES .....................     114,400       72,272       76,199
                                                                  ----------   ----------   ----------


INVESTING ACTIVITIES
   Purchases of property, plant and equipment,
     less capital leases .......................................     (50,085)     (60,866)     (11,645)
   Capitalized software ........................................      (2,505)          --           --
   Purchase of Treadco stock ...................................     (23,673)      (1,132)          --
   Proceeds from sales of stock of subsidiaries ................          --           --       39,031
   Proceeds from asset sales and other .........................      14,470       16,415       37,340
                                                                  ----------   ----------   ----------

NET CASH PROVIDED (USED) BY INVESTING ACTIVITIES ...............     (61,793)     (45,583)      64,726
                                                                  ----------   ----------   ----------


FINANCING ACTIVITIES
   Deferred financing costs and expenses .......................        (137)        (731)      (1,165)
   Borrowings under revolving credit facilities ................     428,750      557,975      463,135
   Payments under revolving credit facilities ..................    (448,300)    (551,925)    (545,635)
   Payments on long-term debt ..................................     (26,116)     (22,175)     (16,652)
   Payment under term loan facilities ..........................          --      (13,000)     (42,948)
   Dividends paid to minority shareholders of Treadco, Inc. ....          --           --         (330)
   Dividends paid ..............................................      (4,298)      (4,298)      (4,298)
   Net increase (decrease) in bank overdraft ...................      (3,769)       4,715       13,801
   Other .......................................................       1,039           90       (2,057)
                                                                  ----------   ----------   ----------

NET CASH USED BY FINANCING ACTIVITIES ..........................     (52,831)     (29,349)    (136,149)
                                                                  ----------   ----------   ----------


NET INCREASE (DECREASE) IN CASH AND
   CASH EQUIVALENTS ............................................        (224)      (2,660)       4,776
   Cash and cash equivalents at beginning of year ..............       4,543        7,203        2,427
                                                                  ----------   ----------   ----------

CASH AND CASH EQUIVALENTS AT END OF YEAR .......................  $    4,319   $    4,543   $    7,203
                                                                  ==========   ==========   ==========
</TABLE>

                 The accompanying notes are an integral part of
                     the consolidated financial statements.



<PAGE>   25



ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- --------------------------------------------------------------------------------

NOTE A - ORGANIZATION AND DESCRIPTION OF BUSINESS

Arkansas Best Corporation (the "Company") is a diversified holding company
engaged through its subsidiaries primarily in motor carrier transportation
operations, intermodal transportation operations, and truck tire retreading and
new tire sales (see Note N). Principal subsidiaries are ABF Freight System, Inc.
("ABF"); Treadco, Inc. ("Treadco"); Clipper Exxpress Company and related
companies ("Clipper"); G.I. Trucking Company ("G.I. Trucking"); FleetNet
America, LLC; and, until July 15, 1997, Cardinal Freight Carriers, Inc.
("Cardinal") (see Note D).

Approximately 79% of ABF's employees are covered under a five-year collective
bargaining agreement which began on April 1, 1998 with the International
Brotherhood of Teamsters ("IBT").

During the first half of 1999, the Company acquired 2,457,000 shares of Treadco
for $23.7 million via a cash tender offer pursuant to a definitive merger
agreement. As a result of the transaction, Treadco became a wholly owned
subsidiary of the Company (see Note R). For the years ended December 31, 1998
and 1997, the Company's consolidated financial statements reflected full
consolidation of the accounts of Treadco, with the ownership interests of the
other stockholders of Treadco reflected as minority interest because the Company
controlled Treadco through stock ownership, board representation and management
services, provided under a transition services agreement. The Company's
ownership percentages of Treadco at December 31, 1998 and 1997 were 49% and 46%,
respectively.

NOTE B - ACCOUNTING POLICIES

CONSOLIDATION: The consolidated financial statements include the accounts of the
Company and its subsidiaries. All significant intercompany accounts and
transactions are eliminated in consolidation.

CASH AND CASH EQUIVALENTS: Short-term investments which have a maturity of
ninety days or less when purchased are considered cash equivalents.

CONCENTRATION OF CREDIT RISK: The Company's services are provided primarily to
customers throughout the United States and Canada. The Company performs ongoing
credit evaluations of its customers and generally does not require collateral.
Historically, credit losses have been within management's expectations.

INVENTORIES: Inventories, which consist primarily of new tires and retread tires
and supplies used in Treadco's business, are stated at the lower of cost
(first-in, first-out basis) or market.

PROPERTY, PLANT AND EQUIPMENT: Purchases of property, plant and equipment are
recorded at cost. For financial reporting purposes, such property is depreciated
principally by the straight-line method, using the following lives: structures
- -- 15 to 30 years; revenue equipment -- 3 to 7 years; manufacturing equipment --
5 to 12 years; other equipment -- 3 to 10 years; and leasehold improvements -- 4
to 10 years. For tax reporting purposes, accelerated depreciation or cost
recovery methods are used. Gains and losses on asset sales are reflected in the
year of disposal. Trade-in allowances in excess of the book value of revenue
equipment traded are accounted for by adjusting the cost of assets acquired.
Tires purchased with revenue equipment are capitalized as a part of the cost of
such equipment, with replacement tires being expensed when placed in service.

ASSETS HELD FOR SALE: Assets held for sale represent primarily non-operating
freight terminals and other properties, which are carried at the lower of net
book value or estimated net realizable value. Writedowns to net realizable value
are included in gains or losses on sales of property.




<PAGE>   26



ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------

The Company recorded writedowns to net realizable value of $1.6 million in 1997
for properties reclassified to assets held for sale.

Total assets held for sale at December 31, 1997 were $3.3 million. In 1998,
additional assets of $1.0 million were identified and reclassified to assets
held for sale. During 1998, assets carried at $2.3 million were sold, resulting
in a gain of $1.1 million. No writedowns were made in 1998.

Total assets held for sale at December 31, 1998 were $2.1 million. In 1999,
additional assets of $2.1 million were identified and reclassified to assets
held for sale and the Company recorded writedowns to net realizable value of $.6
million. During 1999, assets carried at $.4 million were sold, resulting in a
net gain of $.3 million.

COMPUTER SOFTWARE DEVELOPED OR OBTAINED FOR INTERNAL USE: The Company adopted
Statement of Position ("SOP") 98-1, Accounting for Costs of Computer Software
Developed for or Obtained for Internal Use January 1, 1999. As a result, the
Company capitalizes qualifying computer software costs incurred during the
"application development stage." For financial reporting purposes, capitalized
software costs are amortized by the straight-line method over 24 to 60 months.
The amount of costs capitalized within any period is dependent on the nature of
software development activities and projects in each period.

For the year ended December 31, 1999, the Company capitalized software developed
or obtained for internal use of $2.5 million, which included capitalized
interest of $46,000.

GOODWILL: Excess cost over fair value of net assets acquired (goodwill) is
amortized on a straight-line basis over 30 to 40 years. The carrying value of
goodwill will be reviewed for impairment whenever changes or circumstances
indicate that the carrying amount may not be recoverable, such as a significant
adverse change in legal factors or the business climate or an adverse assessment
by a regulator or a current period operating or cash flow loss combined with a
history of operating or cash flow losses or a projection or forecast that
demonstrates continuing losses. If this review indicates that goodwill will not
be recoverable, as determined based on the undiscounted cash flows over the
remaining amortization period, the Company's carrying value of the goodwill will
be reduced.

INCOME TAXES: Deferred income taxes are accounted for under the liability
method. Deferred income taxes relate principally to asset and liability basis
differences arising from a 1988 purchase transaction and from a 1995
acquisition, as well as to the timing of the depreciation and cost recovery
deductions previously described and to temporary differences in the recognition
of certain revenues and expenses of carrier operations.

REVENUE RECOGNITION: Motor carrier revenue is recognized based on relative
transit time in each reporting period with expenses recognized as incurred.
Revenue for other segments is recognized generally at the point when goods or
services are provided to the customers.

EARNINGS (LOSS) PER SHARE: The calculation of earnings (loss) per share is based
on the weighted average number of common (basic earnings per share) or common
equivalent shares outstanding (diluted earnings per share) during the applicable
period. The dilutive effect of Common Stock equivalents is excluded from basic
earnings per share and included in the calculation of diluted earnings per
share. The calculation of basic earnings per share reduces income available to
common shareholders by Preferred Stock dividends paid or accrued during the
period.

STOCK-BASED COMPENSATION: Stock-based compensation to employees is accounted for
based on the intrinsic value method under Accounting Principles Board Opinion
No. 25, Accounting for Stock Issued to Employees ("APB 25").





<PAGE>   27

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


ACCOUNTING FOR SALES OF STOCK BY SUBSIDIARIES: The Company recognizes gains and
losses on sales of subsidiary stock when incurred.

CLAIMS LIABILITIES: The Company is self-insured up to certain limits for
workers' compensation, cargo loss and damage, certain property damage and
liability claims. Provision has been made for the estimated liabilities for such
claims based on historical trends, claims frequency, severity and other factors.

INSURANCE-RELATED ASSESSMENTS: The Company adopted Statement of Position 97-3,
Accounting by Insurance and Other Enterprises for Insurance-Related Assessments,
January 1, 1999. As a result, the Company has recorded estimated liabilities of
$.6 million incurred for state guarantee fund assessments and other
insurance-related assessments. Management has estimated the amounts incurred,
using the best available information about premiums and guarantee assessments by
state. These amounts are expected to be paid within a period not to exceed one
year. The liabilities recorded have not been discounted or reduced for possible
recoveries from insurance carriers or other third parties.

ENVIRONMENTAL MATTERS: The Company expenses environmental expenditures related
to existing conditions resulting from past or current operations and from which
no current or future benefit is discernible. Expenditures which extend the life
of the related property or mitigate or prevent future environmental
contamination are capitalized. The Company determines its liability on a
site-by-site basis with actual testing at some sites, and records a liability at
the time when it is probable and can be reasonably estimated. The estimated
liability is not discounted or reduced for possible recoveries from insurance
carriers or other third parties (see Note L).

DERIVATIVE FINANCIAL INSTRUMENTS: The Company has, from time to time, entered
into interest-rate swap agreements and interest-rate cap agreements (see Notes H
and O) designed to modify the interest characteristic of outstanding debt or
limit exposure to increasing interest rates. The differential to be paid or
received as interest rates change is accrued and recognized as an adjustment of
interest expense related to the debt (the accrual accounting method). The
related amount payable to or receivable from counterparties is included in other
liabilities or assets. The fair value of the swap agreements and changes in the
fair value as a result of changes in market interest rates are not recognized in
the financial statements. Gains and losses on terminations of interest-rate swap
agreements are deferred as an adjustment to the carrying amount of the
outstanding debt and amortized as an adjustment to the interest expense related
to the debt over the remaining term of the original contract life of the
terminated swap agreement. In the event of the early extinguishment of a
designated debt obligation, any realized or unrealized gain or loss from the
swap would be recognized in income coincident with the extinguishment gain or
loss. Any swap agreements or portions thereof that are not designated with
outstanding debt or notional amounts or durations of interest-rate swap
agreements in excess of the principal amounts or expected maturities of the
underlying debt obligations will be recorded as an asset or liability at fair
value, with changes in fair value recorded in other income or expense (the fair
value method).

COSTS OF START-UP ACTIVITIES: The Company expenses certain costs associated with
start-up activities as they are incurred.

COMPREHENSIVE INCOME: The Company reports the classification components of other
comprehensive income by their nature in the financial statements and displays
the accumulated balance of other comprehensive income separately from retained
earnings and additional paid-in capital in the consolidated financial
statements. Comprehensive income refers to revenues, expenses, gains and losses
that are included in comprehensive income but excluded from net income.




<PAGE>   28

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------

SEGMENT INFORMATION: The Company uses the "management approach" for determining
appropriate segment information to disclose. The management approach is based on
the way management organizes the segments within the Company for making
operating decisions and assessing performance.

USE OF ESTIMATES: The preparation of financial statements in conformity with
generally accepted accounting principles requires management to make estimates
and assumptions that affect the amounts reported in the financial statements and
accompanying notes. Actual results could differ from those estimates.

RECLASSIFICATIONS: Certain reclassifications have been made to the prior year
financial statements to conform to the current year's presentation.

NOTE C - DISCONTINUED OPERATIONS

As of June 30, 1997 and prior periods since 1995, the Company was engaged in
providing logistics services, including warehousing and distribution, through
two wholly owned subsidiaries, The Complete Logistics Company ("CLC") and
Integrated Distribution, Inc. ("IDI"). On August 8, 1997, the Company sold CLC
for approximately $2.5 million in cash. The sale resulted in a pre-tax loss of
$1.3 million. In September 1997, the Company completed a formal plan to exit the
logistics segment by disposing of IDI. As of September 30, 1997, the Company
recorded a loss for the disposal of IDI of $2.2 million, net of tax benefits of
$0.1 million. On October 31, 1997, the Company closed the sale of IDI for
proceeds of approximately $0.6 million.

At December 31, 1998, the Company was engaged in international ocean freight
services through its subsidiary, CaroTrans International, Inc. ("Clipper
International"), a non-vessel operating common carrier (N.V.O.C.C.). On February
28, 1999, the Company completed a formal plan to exit its international ocean
freight N.V.O.C.C. services by disposing of the business and assets of Clipper
International. On April 17, 1999, the Company closed the sale of the business
and certain assets of Clipper International, including the trade name "CaroTrans
International, Inc." Remaining assets are being liquidated. The aggregate of the
selling price of the assets sold and the estimated liquidation value of the
retained Clipper International assets aggregated approximately $5.0 million
which was approximately equal to the Company's net investment in the related
assets.

Results of operations of the logistics segment and Clipper International have
been reported as discontinued operations and the statements of operations for
all prior periods have been restated to remove the revenue and expenses of these
segments. Results of the logistics operations segment and Clipper International
included in discontinued operations are summarized as follows:


<TABLE>
<CAPTION>
                                                           YEAR ENDED DECEMBER 31
                                                       1999         1998         1997
                                                    ----------   ----------   ----------
                                                               ($ thousands)
<S>                                                 <C>          <C>          <C>
Revenues:
   Clipper International .........................  $    6,777   $   44,049   $   50,460
   Logistics .....................................          --           --       29,812
                                                    ----------   ----------   ----------
   Total discontinued operations revenues ........  $    6,777   $   44,049   $   80,272
                                                    ==========   ==========   ==========

Operating Loss:
   Clipper International .........................  $   (1,314)  $   (3,567)  $   (1,595)
   Logistics .....................................          --           --       (3,516)
                                                    ----------   ----------   ----------
   Total discontinued operations operating loss ..  $   (1,314)  $   (3,567)  $   (5,111)
                                                    ==========   ==========   ==========

Pre-tax Loss:
   Clipper International .........................  $   (1,258)  $   (3,863)  $   (1,910)
   Logistics .....................................          --           --       (4,005)
                                                    ----------   ----------   ----------
   Total discontinued operations pre-tax loss ....  $   (1,258)  $   (3,863)  $   (5,915)
                                                    ==========   ==========   ==========
</TABLE>




<PAGE>   29


ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


NOTE D - SALE OF CARDINAL FREIGHT CARRIERS, INC.

On July 15, 1997, the Company sold Cardinal for approximately $38.0 million in
cash. The sale resulted in a pre-tax gain of approximately $9.0 million. The net
proceeds from the sale were used to pay down bank debt. Results of operations
for Cardinal included in the statements of operations are summarized as follows:

<TABLE>
<CAPTION>
                                   YEAR ENDED DECEMBER 31
                               1999         1998         1997
                            ----------   ----------   ----------
                                       ($ thousands)
<S>                         <C>          <C>          <C>
Revenues ................   $       --   $       --   $   39,366
Operating income ........           --           --        2,087
Pre-tax income ..........           --           --        1,710
</TABLE>

NOTE E - RECENT ACCOUNTING PRONOUNCEMENTS

In June 1998, the FASB issued Statement No. 133, Accounting for Derivative
Instruments and Hedging Activities. The Statement addresses the accounting for
derivative instruments, including certain derivative instruments embedded in
other contracts, and hedging activities. The Statement will require the Company
to recognize all derivatives on the balance sheet at fair value. Derivatives
that are not hedges must be adjusted to fair value through income. If a
derivative is a hedge, depending on the nature of the hedge, changes in the fair
value of the derivative will either be offset against the change in fair value
of the hedged asset, liability, or firm commitment through earnings, or
recognized in other comprehensive income until the hedged item is recognized in
earnings. In June 1999, the FASB issued Statement No. 137, which deferred for
one year the implementation date of FASB Statement No. 133. As a result,
Statement No. 133 is effective for the Company in 2001. The Company is
evaluating the impact the Statement will have on its financial statements and
related disclosures.

NOTE F - INVENTORIES

<TABLE>
<CAPTION>
                                                  DECEMBER 31
                                               1999         1998
                                           ----------   ----------
                                                ($ thousands)
<S>                                        <C>          <C>
Finished goods .........................   $   26,253   $   25,523
Materials ..............................        4,042        5,147
Repair parts, supplies and other .......        2,755        2,480
                                           ----------   ----------
                                           $   33,050   $   33,150
                                           ==========   ==========
</TABLE>



<PAGE>   30

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


NOTE G - FEDERAL AND STATE INCOME TAXES

Deferred income taxes reflect the net tax effects of temporary differences
between the carrying amounts of assets and liabilities for financial reporting
purposes and the amounts used for income tax purposes. Significant components of
the Company's deferred tax liabilities and assets are as follows:

<TABLE>
<CAPTION>
                                                                   DECEMBER 31
                                                             1999              1998
                                                         ------------      ------------
                                                                 ($ thousands)
<S>                                                      <C>               <C>
Deferred tax liabilities:
   Depreciation and basis differences
      for property, plant and equipment ............     $     33,424      $     30,797
   Revenue recognition .............................            5,066             4,540
   Basis difference on asset and stock sale ........               --             3,239
   Prepaid expenses ................................            4,572             2,885
   Other ...........................................            1,592             1,578
                                                         ------------      ------------
     Total deferred tax liabilities ................           44,654            43,039

Deferred tax assets:
   Accrued expenses ................................           19,632            14,710
   Postretirement benefits other than pensions .....            1,184             1,086
   Net operating loss carryovers ...................            2,843             2,903
   Other ...........................................            4,183             4,043
                                                         ------------      ------------
     Total deferred tax assets .....................           27,842            22,742
     Valuation allowance for deferred tax assets ...           (1,148)           (1,148)
                                                         ------------      ------------
      Net deferred tax assets ......................           26,694            21,594
                                                         ------------      ------------
Net deferred tax liabilities .......................     $     17,960      $     21,445
                                                         ============      ============
</TABLE>





<PAGE>   31

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


Significant components of the provision for income taxes are as follows:


<TABLE>
<CAPTION>
                                            YEAR ENDED DECEMBER 31
                                       1999           1998           1997
                                   ----------     ----------     ----------
                                                 ($ thousands)
<S>                                <C>            <C>            <C>
Current:
   Federal ...................     $   28,797     $   18,605     $    2,498
   State .....................          4,530          2,640          1,217
                                   ----------     ----------     ----------
      Total current ..........         33,327         21,245          3,715
                                   ----------     ----------     ----------

Deferred:
   Federal ...................          2,023          1,577         14,794
   State .....................          1,105            370          1,577
                                   ----------     ----------     ----------
      Total deferred .........          3,128          1,947         16,371
                                   ----------     ----------     ----------
Total income tax expense .....     $   36,455     $   23,192     $   20,086
                                   ==========     ==========     ==========
</TABLE>


A reconciliation between the effective income tax rate, as computed on income
from continuing operations, and the statutory federal income tax rate is
presented in the following table:

<TABLE>
<CAPTION>
                                                                     YEAR ENDED DECEMBER 31
                                                              1999             1998             1997
                                                           ----------       ----------       ----------
                                                                          ($ thousands)
<S>                                                        <C>              <C>              <C>
Income tax at the
 statutory federal rate of 35% .......................     $   30,673       $   19,055       $   14,794
Federal income tax effects of:
   State income taxes ................................         (1,972)          (1,047)            (980)
   Nondeductible goodwill ............................            963            1,045            1,262
   Other nondeductible expenses ......................          1,364              672              538
   Minority interest .................................            (85)           1,140             (476)
   Undistributed earnings or losses of Treadco, Inc. .             --              204              (80)
   Nondeductible goodwill included
     in assets of Cardinal ...........................             --               --            3,078
   Other .............................................           (123)            (886)            (844)
                                                           ----------       ----------       ----------
Federal income taxes .................................         30,820           20,183           17,292
State income taxes ...................................          5,635            3,009            2,794
                                                           ----------       ----------       ----------
Total income tax expense .............................     $   36,455       $   23,192       $   20,086
                                                           ==========       ==========       ==========
Effective tax rate ...................................           41.6%            42.6%            47.5%
                                                           ==========       ==========       ==========
</TABLE>


Income taxes of $29.9 million were paid in 1999, $13.1 million were paid in
1998, and $2.4 million were paid in 1997. Income tax refunds amounted to $1.4
million in 1999, $4.4 million in 1998, and $8.5 million in 1997.

As of December 31, 1999, the Company had state net operating loss carryovers of
approximately $55.2 million. State net operating loss carryovers expire
generally in five to fifteen years.

For financial reporting purposes, a valuation allowance of approximately $1.1
million has been established for certain state net operating loss carryovers for
which realization is uncertain.

In March 1999, the Tenth Circuit Court of Appeals ruled against an appealing
taxpayer regarding the timing of deductibility of contributions to multiemployer
pension plans. The Internal Revenue Service (IRS) has raised




<PAGE>   32

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


the same issue with respect to the Company. There are certain factual
differences between those present in the Tenth Circuit case and those relating
specifically to the Company. The Company is involved in the administrative
appeals process with the IRS regarding those factual differences. A favorable
determination regarding these factual differences would result in a substantial
reduction in the Company's liability. In the event of an unfavorable result from
the administrative appeals process of the IRS, the Company presently intends to
pursue its judicial remedies as necessary. If all the issues involved in the
pension matter were decided adversely to the Company, the amount of tax and
interest due would be approximately $34.0 million. Because of the complex issues
involved and the fact that multiple tax years of the Company and an acquired
company are involved, with multiple IRS examinations in different stages of
completion, management believes the resolution of this matter will occur over an
extended future period. All related income taxes have been provided for, and, in
the opinion of management, adequate provision has been made for all related
interest liabilities that may arise as a result of the proposed IRS adjustments.
In the opinion of management, any liability that may arise will not have a
material adverse effect on the Company's results of operations or financial
position.

NOTE H - LONG-TERM DEBT AND CREDIT AGREEMENTS


<TABLE>
<CAPTION>
                                                              DECEMBER 31
                                                        1999             1998
                                                    ------------     ------------
                                                            ($ thousands)
<S>                                                 <C>              <C>
Revolving Credit and Term Loan Facility (1) ...     $    101,300     $    119,600
Subordinated Debentures (2) ...................           33,342           37,994
Treadco Credit Agreement (3) ..................               --            1,250
Capitalized Lease Obligations (4) .............           57,207           50,979
Other .........................................            2,305            3,760
                                                    ------------     ------------
                                                         194,154          213,583
Less current portion ..........................           20,452           17,504
                                                    ------------     ------------
                                                    $    173,702     $    196,079
                                                    ============     ============
</TABLE>

(1)   On June 12, 1998, the Company entered into a senior five-year Revolving
      Credit Agreement ("Credit Agreement") in the amount of $250 million, which
      includes a $75 million sublimit for the issuance of letters of credit. The
      parties to the Credit Agreement are the Company, Societe Generale as
      Administrative Agent, and Bank of America National Trust and Savings
      Association and Wells Fargo Bank (Texas), N.A. as Co-Documentation Agents,
      as well as five other participating banks. The Company's previous credit
      agreement was terminated upon entering into the new Credit Agreement. The
      Credit Agreement contains covenants limiting, among other things,
      indebtedness, distributions, dispositions of assets, and capital
      expenditures, and requires the Company to meet certain quarterly financial
      ratio tests. As of December 31, 1999, the Company was in compliance with
      all covenants. Interest rates under the agreement are at variable rates as
      defined by the Credit Agreement. At December 31, 1999, the effective
      average interest rate on the Credit Agreement was 6.6%.

      At December 31, 1999, there were $101.3 million of Revolver Advances and
      approximately $22.2 million of outstanding letters of credit. At December
      31, 1998, there were $119.6 million of Revolver Advances and approximately
      $37.8 million in outstanding letters of credit. Outstanding revolving
      credit advances may not exceed a borrowing base calculated using the
      Company's equipment, real estate and eligible receivables. The borrowing
      base was $344.9 million at December 31, 1999, which exceeded the $250.0
      million limit specified by the Credit Agreement. The amount available
      under the Credit Agreement at December 31, 1999 was $126.5 million. The
      Company has pledged, as security for





<PAGE>   33



ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


      the Credit Agreement, substantially all accounts receivable and revenue
      equipment not already pledged under other debt obligations.

(2)   The Subordinated Debentures were issued in April 1986 by an acquired
      company. The debentures bear interest at 6.25% per annum, payable
      semi-annually, on a par value of $34.9 million at December 31, 1999. The
      debentures are payable April 15, 2011. The Company may redeem all
      outstanding debentures at 100% of par at any time and is required to
      redeem, through a mandatory sinking fund in each year through 2010, $2.5
      million of the aggregate principal amount of the debentures issued. The
      Company has met its sinking fund obligations through 2002 by making market
      purchases and deposits of debentures with the Bond Trustee. Bonds with a
      par value of $5.0 million were purchased in 1999 for approximately $4.3
      million. Bonds with a par value of $5.0 million were purchased for
      approximately $4.5 million in 1998. The bond repurchases resulted in gains
      of $0.5 million in 1999 and $0.3 million in 1998 (included in other
      income).

(3)   At December 31, 1998, Treadco was a party to a revolving credit facility
      with Societe Generale (the "Treadco Credit Agreement"), providing for
      borrowings up to the lesser of $20 million or the applicable borrowing
      base. The Treadco Credit Agreement was terminated on June 25, 1999.

(4)   Capitalized lease obligations include approximately $53.6 million relative
      to leases of carrier revenue equipment with an aggregate net book value of
      approximately $53.3 million at December 31, 1999. These leases have a
      weighted average interest rate of approximately 7.0%. Also included is
      approximately $3.6 million relative to leases of computer and office
      equipment, various terminals financed by Industrial Revenue Bond Issues,
      and Treadco delivery and service trucks, with a weighted average interest
      rate of approximately 7.3%. The net book value of the related assets was
      approximately $8.4 million at December 31, 1999.

Annual maturities on long-term debt, excluding capitalized lease obligations
(see Note K), in 2000 through 2004 aggregate approximately $1.2 million; $1.0
million; $0.1 million; $103.8 million; and $2.5 million, respectively.

Interest paid, including interest capitalized, was $18.9 million in 1999, $18.3
million in 1998, and $24.4 million in 1997. Interest capitalized totaled $0.2
million in 1999 and $48,000 in 1998. No interest was capitalized during 1997.

The Company was a party to an interest rate cap arrangement to reduce the impact
of increases in interest rates on its variable-rate long-term debt. The
agreement had a termination date of November 23, 1999. Under the agreement the
Company was to be reimbursed for the difference in interest rates if the LIBOR
rate exceeded a fixed rate of 9% applied to notional amounts, as defined in the
contract, ranging from $10.0 million as of December 31, 1998 to $2.5 million as
of October 1999. As of November 23, 1999, December 31, 1998 and December 31,
1997, the LIBOR rates were 5.6%, 5.1% and 5.8%, respectively; therefore, no
amounts were due to the Company under this arrangement. Fees totaling $0.4
million were paid in 1994 to enter into this arrangement. These fees were fully
amortized upon the termination of the agreement.

In February 1998, the Company entered into an interest rate swap effective April
1, 1998, on a notional amount of $110.0 million. The purpose of the swap was to
limit the Company's exposure to increases in interest rates on $110.0 million of
bank borrowings over the seven-year term of the swap. The fixed interest rate
under the swap is 5.845% plus the Credit Agreement margin (0.625% at December
31, 1999 and currently 0.50%) (see Note O).




<PAGE>   34


ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


NOTE I - ACCRUED EXPENSES

<TABLE>
<CAPTION>
                                                                                  DECEMBER 31
                                                                             1999             1998
                                                                         ------------     ------------
                                                                                 ($ thousands)
<S>                                                                      <C>              <C>
Accrued salaries, wages and incentive plans ........................     $     32,309     $     19,416
Accrued vacation pay ...............................................           33,083           31,386
Accrued interest ...................................................            2,029            2,413
Taxes other than income ............................................            9,049            8,992
Loss, injury, damage and workers' compensation claims reserves .....           74,309           72,110
Other ..............................................................            9,690           11,115
                                                                         ------------     ------------
                                                                         $    160,469     $    145,432
                                                                         ============     ============
</TABLE>






<PAGE>   35

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


NOTE J - SHAREHOLDERS' EQUITY

PREFERRED STOCK. In February 1993, the Company completed a public offering of
1,495,000 shares of Preferred Stock at $50 per share. The Preferred Stock is
convertible at the option of the holder into Common Stock at the rate of 2.5397
shares of Common Stock for each share of Preferred Stock. Annual dividends are
$2.875 and are cumulative. The Preferred Stock is exchangeable, in whole or in
part, at the option of the Company on any dividend payment date beginning
February 15, 1995, for the Company's 5 3/4% Convertible Subordinated Debentures
due February 15, 2018, at a rate of $50 principal amount of debentures for each
share of Preferred Stock. The Preferred Stock is redeemable at any time, in
whole or in part, at the Company's option, initially at a redemption price of
$52.0125 per share and thereafter at redemption prices declining to $50 per
share on or after February 15, 2003, plus unpaid dividends to the redemption
date. Holders of Preferred Stock have no voting rights unless dividends are in
arrears six quarters or more, at which time they have the right to elect two
directors of the Company until all dividends have been paid. Dividends of $4.3
million were paid during 1999, 1998 and 1997.

STOCK OPTIONS. The Company has elected to follow APB 25 and related
Interpretations in accounting for its employee stock options because, as
discussed below, the alternative fair value accounting provided for under FASB
Statement No. 123, Accounting for Stock-Based Compensation ("Statement 123"),
requires use of option valuation models that were not developed for use in
valuing employee stock options. Under APB 25, because the exercise price of the
Company's employee and director stock options equals the market price of the
underlying stock on the date of grant, no compensation expense is recognized.

The Company has a stock option plan, which provides 2,900,000 shares of Common
Stock for the granting of options to directors and key employees of the Company.
All options granted are exercisable starting 12 months after the grant date,
with 20% of the shares covered thereby becoming exercisable at that time and
with an additional 20% of the option shares becoming exercisable on each
successive anniversary date, with full vesting occurring on the fifth
anniversary date. The options were granted for a term of 10 years.

Pro forma information regarding net income and earnings per share is required by
Statement 123, and has been determined as if the Company had accounted for its
employee stock options under the fair value method of that Statement. The fair
value for these options was estimated at the date of grant, using a
Black-Scholes option pricing model with the following weighted-average
assumptions for 1999, 1998 and 1997, respectively: risk-free interest rates of
6.7%, 4.8% and 6.7%; dividend yields of .01%, .01% and .01%; volatility factors
of the expected market price of the Company's Common Stock of .45, .47 and .45;
and a weighted-average expected life of the option of 9.5 years.

The Black-Scholes option valuation model was developed for use in estimating the
fair value of traded options which have no vesting restrictions and are fully
transferable. In addition, option valuation models require the input of highly
subjective assumptions including the expected stock price volatility. Because
the Company's employee stock options have characteristics significantly
different from those of traded options, and because changes in the subjective
input assumptions can materially affect the fair value estimate, in management's
opinion, the existing models do not necessarily provide a reliable single
measure of the fair value of employee stock options.





<PAGE>   36


ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


For purposes of pro forma disclosures, the estimated fair value of the options
is amortized to expense over the options' vesting period. The Company's pro
forma information follows (in thousands except for earnings per share
information):

<TABLE>
<CAPTION>
                                                                      DECEMBER 31
                                                         1999             1998             1997
                                                     ------------     ------------     ------------
<S>                                                  <C>              <C>              <C>
Net income - as reported .......................     $     50,396     $     28,675     $     15,347
                                                     ============     ============     ============
Net income - pro forma .........................     $     49,696     $     27,809     $     14,693
                                                     ============     ============     ============
Net income per share - as reported (basic) .....     $       2.34     $       1.24     $        .56
                                                     ============     ============     ============
Net income per share - as reported (diluted) ...     $       2.11     $       1.21     $        .56
                                                     ============     ============     ============
Net income per share - pro forma (basic) .......     $       2.31     $       1.20     $        .53
                                                     ============     ============     ============
Net income per share - pro forma (diluted) .....     $       2.08     $       1.17     $        .52
                                                     ============     ============     ============
</TABLE>


A summary of the Company's stock option activity and related information for the
years ended December 31 follows:

<TABLE>
<CAPTION>
                                                1999                          1998                        1997
                                     ---------------------------  ---------------------------  ---------------------------
                                                     WEIGHTED-                    WEIGHTED-                   WEIGHTED-
                                                     AVERAGE                      AVERAGE                     AVERAGE
                                       OPTIONS    EXERCISE PRICE    OPTIONS    EXERCISE PRICE    OPTIONS    EXERCISE PRICE
                                     ----------   --------------  ----------   --------------  ----------   --------------
<S>                                 <C>           <C>             <C>          <C>             <C>          <C>

Outstanding - beginning of year ...   1,839,500   $         8.11   1,839,480   $         8.01   1,790,200   $         8.21
Granted ...........................     429,000             8.85      37,500            10.57     312,000             5.44
Exercised .........................    (142,120)            7.26     (14,000)            6.38     (91,740)            6.38
Forfeited .........................     (71,680)            7.77     (23,480)            6.38    (170,980)            6.38
                                     ----------   --------------  ----------   --------------  ----------   --------------
Outstanding - end of year .........   2,054,700   $         8.28   1,839,500   $         8.11   1,839,480   $         8.01
                                     ==========   ==============  ==========   ==============  ==========   ==============

Exercisable - end of year .........   1,154,680   $         8.87   1,025,320   $         9.28     781,776   $         9.99
                                     ==========   ==============  ==========   ==============  ==========   ==============

Estimated weighted-average
  fair value per share of options
  granted to employees during the
  year ............................               $         5.82               $         6.68               $         3.65
                                     ==========   ==============  ==========   ==============  ==========   ==============
</TABLE>


The following table summarizes information concerning currently outstanding and
exercisable options:

<TABLE>
<CAPTION>
                                                             WEIGHTED-
                                                              AVERAGE         WEIGHTED-                         WEIGHTED-
                                                             REMAINING         AVERAGE                           AVERAGE
        RANGE OF                           NUMBER           CONTRACTUAL       EXERCISE           NUMBER         EXERCISE
     EXERCISE PRICES                     OUTSTANDING           LIFE             PRICE          EXERCISABLE        PRICE
     ---------------                     -----------        -----------      ----------        -----------      ---------
<S>                                     <C>                <C>               <C>              <C>               <C>
        $ 4 - $ 6                            270,500            7.2          $    5.04           108,200        $   5.04
        $ 6 - $ 8                            957,300            7.0               6.77           394,080            6.38
        $ 8 - $10                             97,000            6.3               8.92            51,000            9.14
        $10 - $12                            532,700            2.9              10.85           502,700           10.87
        $12 - $14                            197,200            6.9              12.83            98,700           12.65
     ---------------                     -----------           ----          ---------         ---------        --------
                                           2,054,700                                           1,154,680
                                         ===========                                           =========
</TABLE>




<PAGE>   37

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


SHAREHOLDERS' RIGHTS PLAN. Each issued and outstanding share of Common Stock has
associated with it one Common Stock right to purchase a share of Common Stock
from the Company at a price of $60.00. The rights are not exercisable, but could
become exercisable if certain events occur relating to the acquisition of 15% or
more of the outstanding Common Stock of the Company. Upon distribution, the
rights will entitle holders, other than an acquirer in a non-permitted
transaction, to receive Common Stock with a market value of two times the
exercise price of the right. The rights will expire in 2002 unless extended.

NOTE K - LEASES AND COMMITMENTS

Rental expense amounted to approximately $20.5 million in 1999, $24.4 million in
1998 and $29.8 million in 1997.

The future minimum rental commitments, net of future minimum rentals to be
received under noncancellable subleases, as of December 31, 1999 for all
noncancellable operating leases are as follows:

<TABLE>
<CAPTION>
                                             TERMINALS         EQUIPMENT
                                            AND RETREAD           AND
PERIOD                        TOTAL            PLANTS            OTHER
- ------                      ----------      -----------        ----------
                                            ($ thousands)
<S>                         <C>             <C>                <C>
2000  ..............        $   15,451      $    11,528        $    3,923
2001  ..............            11,123            9,564             1,559
2002  ..............             9,339            8,156             1,183
2003 ...............             6,242            6,004               238
2004................             3,602            3,590                12
Thereafter .........             7,210            7,193                17
                            ----------      -----------        ----------
                            $   52,967      $    46,035        $    6,932
                            ==========      ===========        ==========
</TABLE>

Certain of the leases are renewable for substantially the same rentals for
varying periods. Future minimum rentals to be received under noncancellable
subleases totaled approximately $3.5 million at December 31, 1999.

The future minimum payments under capitalized leases at December 31, 1999
consisted of the following ($ thousands):


<TABLE>
<S>                                                                   <C>
         2000  .................................................      $   22,453
         2001  .................................................          24,028
         2002  .................................................          15,047
         2003  .................................................             235
         2004...................................................             235
         Thereafter ............................................           1,433
                                                                      ----------
         Total minimum lease payments ..........................          63,431
         Amounts representing interest .........................           6,224
                                                                      ----------
         Present value of net minimum leases
           included in long-term debt - Note H .................      $   57,207
                                                                      ==========
</TABLE>







<PAGE>   38


ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


Assets held under capitalized leases are included in property, plant and
equipment as follows:

<TABLE>
<CAPTION>
                                            DECEMBER 31
                                         1999         1998
                                      ----------   ----------
                                           ($ thousands)
<S>                                   <C>          <C>
Revenue equipment .................   $   84,655   $   75,689
Structures and other equipment ....       11,435       13,952
                                      ----------   ----------
                                          96,090       89,641
Less accumulated amortization .....       34,360       33,030
                                      ----------   ----------
                                      $   61,730   $   56,611
                                      ==========   ==========
</TABLE>

The revenue equipment leases have remaining terms from one to four years and
contain renewal or fixed price purchase options. The lease agreements require
the lessee to pay property taxes, maintenance and operating expenses. Lease
amortization is included in depreciation expense.

Capital lease obligations of $26.1 million, $25.6 million and $2.6 million were
incurred for the years ended December 31, 1999, 1998 and 1997, respectively.

Commitments to purchase revenue equipment, which are cancellable by the Company
if certain conditions are met, aggregated approximately $30.9 million at
December 31, 1999.

NOTE L - LEGAL PROCEEDINGS AND ENVIRONMENTAL MATTERS AND OTHER EVENTS

Various legal actions, the majority of which arise in the normal course of
business, are pending. None of these legal actions are expected to have a
material adverse effect on the Company's financial condition, cash flows or
results of operations. The Company maintains liability insurance against certain
risks arising out of the normal course of its business, subject to certain
self-insured retention limits.

The Company's subsidiaries store some fuel for their tractors and trucks in
approximately 78 underground tanks located in 27 states. Maintenance of such
tanks is regulated at the federal and, in some cases, state levels. The Company
believes that it is in substantial compliance with all such regulations. The
Company is not aware of any leaks from such tanks that could reasonably be
expected to have a material adverse effect on the Company. Environmental
regulations have been adopted by the United States Environmental Protection
Agency ("EPA") that required the Company to upgrade its underground tank systems
by December 1998. The Company successfully completed the upgrades prior to
December 31, 1998.

The Company has received notices from the EPA and others that it has been
identified as a potentially responsible party ("PRP") under the Comprehensive
Environmental Response Compensation and Liability Act or other federal or state
environmental statutes at several hazardous waste sites. After investigating the
Company's or its subsidiaries' involvement in waste disposal or waste generation
at such sites, the Company has either agreed to de minimis settlements
(aggregating approximately $300,000 over the last ten years), or believes its
obligations with respect to such sites would involve immaterial monetary
liability, although there can be no assurances in this regard.

As of December 31, 1999, the Company has accrued approximately $2.7 million to
provide for environmental-related liabilities. The Company's environmental
accrual is based on management's best estimate of the actual liability. The
Company's estimate is founded on management's experience in dealing with similar
environmental matters and on actual testing performed at some sites. Management
believes that the accrual is adequate to cover environmental liabilities based
on the present environmental regulations. Accruals for environmental liability
are included in the balance sheet as accrued expenses.




<PAGE>   39

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


On October 30, 1995, Treadco filed a lawsuit in Arkansas State Court, alleging
that Bandag Incorporated ("Bandag") and certain of its officers and employees
had violated Arkansas statutory and common law in attempting to solicit
Treadco's employees to work for Bandag or its competing franchisees and
attempting to divert customers from Treadco. The Federal District Court ruled
that under terms of Treadco's franchise agreements with Bandag, all of the
issues involved in Treadco's lawsuit against Bandag were to be decided by
arbitration. The arbitration hearing began September 21, 1998 and in December
1998 prior to the completion of the arbitration, Treadco entered into a
settlement with Bandag and certain of Bandag's current and former employees.
Under the settlement terms, Treadco received a one-time payment of $9,995,000 in
settlement of all the Company's claims. The settlement resulted in other income
for Treadco of $9,124,000. The settlement payment was used to reduce Treadco's
outstanding borrowings under its Revolving Credit Agreement, which was
ultimately terminated on June 25, 1999.

NOTE M - PENSION AND OTHER POSTRETIREMENT BENEFIT PLANS

The Company and its subsidiaries have noncontributory defined benefit pension
plans covering substantially all noncontractual employees. Benefits are based on
years of service and employee compensation. Contributions are made based upon at
least the minimum amounts required to be funded under provisions of the Employee
Retirement Income Security Act of 1974, with the maximum amounts not to exceed
the maximum amount deductible under the Internal Revenue Code. The plans' assets
are held in trust funds and are primarily invested in equity and fixed income
securities. Additionally, the Company participates in several multiemployer
plans which provide defined benefits to the Company's union employees. In the
event of insolvency or reorganization, plan terminations or withdrawal by the
Company from the multiemployer plans, the Company may be liable for a portion of
the multiemployer plan's unfunded vested benefits, the amount of which, if any,
has not been determined, but which would be material.

During 1999, the Company's and certain subsidiaries' defined benefit pension
plans were amended to reduce early retirement incentives and to change the
benefit formula from an annuity formula to a lump-sum formula.

The Company also sponsors other postretirement benefit plans that provide
supplemental medical benefits, life insurance, accident and vision care to
certain full-time officers of the Company and certain subsidiaries. The plans
are noncontributory, with the Company generally paying 80% of covered charges
incurred by participants of the plan.





<PAGE>   40


ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


The following is a summary of the changes in benefit obligations and plan assets
for the defined benefit plans and other postretirement benefit plans:

<TABLE>
<CAPTION>
                                                                              YEAR ENDED DECEMBER 31
                                                                   PENSION BENEFITS             OTHER BENEFITS
                                                                  1999          1998          1999          1998
                                                               ----------    ----------    ----------    ----------
                                                                                  ($ thousands)
<S>                                                            <C>           <C>           <C>           <C>
CHANGE IN BENEFIT OBLIGATION
Benefit obligation at beginning of year ....................   $  180,881    $  155,638    $    5,630    $    6,534
Service cost ...............................................        6,025         7,953            64            65
Interest cost ..............................................       11,508        11,409           389           377
Amendments .................................................      (10,789)         (642)          (48)           --
Actuarial (gain) loss and other ............................      (11,094)       16,037          (363)         (787)
Benefits and expenses paid .................................      (18,130)       (9,514)         (484)         (559)
                                                               ----------    ----------    ----------    ----------
Benefit obligation at end of year ..........................      158,401       180,881         5,188         5,630
                                                               ----------    ----------    ----------    ----------

CHANGE IN PLAN ASSETS
Fair value of plan assets at beginning of year .............      198,982       175,003            --            --
Actual return on plan assets and other .....................       30,247        32,354            --            --
Employer contribution ......................................        2,887         1,139           484           559
Benefits and expenses paid .................................      (18,130)       (9,514)         (484)         (559)
                                                               ----------    ----------    ----------    ----------
Fair value of plan assets at end of year ...................      213,986       198,982            --            --
                                                               ----------    ----------    ----------    ----------

Funded status ..............................................       55,585        18,101        (5,188)       (5,630)
Unrecognized net actuarial (gain) loss .....................      (25,087)       (1,056)         (179)          165
Unrecognized prior service cost (credit) ...................       (8,779)        1,067           695           819
Unrecognized net transition obligation (asset) and other ...          (58)          (53)        1,743         1,884
                                                               ----------    ----------    ----------    ----------
Prepaid (accrued) benefit cost .............................   $   21,661    $   18,059    $   (2,929)   $   (2,762)
                                                               ==========    ==========    ==========    ==========
</TABLE>


At December 31, 1999 and 1998, the net pension asset is reflected in the
accompanying financial statements as a noncurrent asset of $21.7 million and
$18.1 million, respectively, included in other assets.

At December 31, 1999, Treadco's defined benefit pension plan had pension benefit
obligations of $4.8 million and plan assets with a fair value of $4.6 million.

At December 31, 1998, G.I. Trucking's Freight Handler's Retirement Plan had
pension benefit obligations of $29.0 million and plan assets with a fair value
of $27.5 million.

At December 31, 1999, the pension plan's assets included 681,500 shares of the
Company's Common Stock, which had a fair market value of $8.2 million. There
were no dividends paid on the Company's Common Stock during 1999.






<PAGE>   41

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


Assumptions used in determining net periodic benefit cost for the defined
benefit plans and other postretirement benefit plans were:


<TABLE>
<CAPTION>
                                                                                YEAR ENDED DECEMBER 31
                                                               PENSION BENEFITS                       OTHER BENEFITS
                                                   1999              1998           1997         1999       1998      1997
                                                   ----              ----           ----         ----       ----      ----
<S>                                           <C>                <C>            <C>             <C>         <C>       <C>
WEIGHTED-AVERAGE ASSUMPTIONS
Discount rate............................          7.9%              6.9%           7.0%         7.9%       6.9%      7.0%
Expected return on plan assets...........      9.0% - 10.0%         10.0%       9.4% - 10.0%      -          -         -
Rate of compensation increase............      3.0% -  4.0%      3.0% - 4.0%    3.0% - 4.0%       -          -         -
</TABLE>

The weighted-average annual assumed rate of increase in the per capita cost of
covered benefits (in health care cost trend) ranges from 6.5% to 8% for 1999 and
is assumed to decrease gradually to 4.5% in 2007 and later.

A summary of the components of net periodic benefit cost for the defined benefit
plans and other postretirement plans follows:


<TABLE>
<CAPTION>
                                                                        YEAR ENDED DECEMBER 31
                                                           PENSION BENEFITS                 OTHER BENEFITS
                                                      1999       1998       1997       1999       1998       1997
                                                    --------   --------   --------   --------   --------   --------
                                                                             ($ thousands)
<S>                                                 <C>        <C>        <C>        <C>        <C>        <C>
COMPONENTS OF NET PERIODIC BENEFIT COST
Service cost .....................................  $  6,025   $  7,953   $  7,761   $     64   $     65   $     93
Interest cost ....................................    11,508     11,409     10,483        389        377        411
Expected return on plan assets ...................   (17,591)   (16,842)   (14,645)        --         --         --
Transition (asset) obligation recognition ........        (4)        (4)        (4)       135        135        135
Amortization of prior service cost (credit) ......      (895)        74        100        131        131        131
Recognized net actuarial loss (gain) and other ...       361      1,369        918         (2)       (19)       (70)
                                                    --------   --------   --------   --------   --------   --------
Net periodic benefit cost ........................      (596)     3,959      4,613        717        689        700
Multiemployer plans ..............................    68,211     66,355     65,237         --         --         --
                                                    --------   --------   --------   --------   --------   --------
                                                    $ 67,615   $ 70,314   $ 69,850   $    717   $    689   $    700
                                                    ========   ========   ========   ========   ========   ========
</TABLE>

The health care cost trend rates have a significant effect on the amounts
reported for the health care plans. A one-percentage-point change in assumed
health care cost trend rates would have the following effects for the year ended
December 31, 1999:

<TABLE>
<CAPTION>
                                                                          1%                  1%
                                                                       INCREASE            DECREASE
                                                                       --------            --------
                                                                               ($ thousands)
<S>                                                                    <C>                <C>
Effect on total of service and interest cost components...........         66                 (54)
Effect on postretirement benefit obligation.......................        652                (545)
</TABLE>


The Company has deferred compensation agreements with certain executives for
which liabilities aggregating $3.1 million and $2.2 million as of December 31,
1999 and 1998, respectively, have been recorded. The deferred compensation
agreements include a provision which immediately vests all benefits and, at the
executive's election, provides for a lump-sum payment upon a change-in-control
of the Company.

The Company also has a supplemental benefit plan for the purpose of
supplementing benefits under the Company's defined benefit plans. The plan will
pay sums in addition to amounts payable under the retirement plans to eligible
participants. Participation in the plan is limited to employees of the Company
who are participants in the Company's retirement plans and who are designated as
participants in the plan by the Company's Board of Directors. As of December 31,
1999 and 1998, the Company has liabilities of $5.4 million and $2.5 million,
respectively, for future costs under this plan reflected in the accompanying
consolidated





<PAGE>   42

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


financial statements in other liabilities. The supplemental benefit
plan includes a provision that benefits accrued under the plan will be paid in
the form of a lump-sum following a change-in-control of the Company.

An additional benefit plan provides certain death and retirement benefits for
certain officers and directors of an acquired company and its former
subsidiaries. The Company has liabilities of $5.4 million and $6.0 million at
December 31, 1999 and 1998, respectively, for future costs under this plan
reflected as other liabilities in the accompanying consolidated financial
statements. The Company has insurance policies on the participants in amounts
which are sufficient to fund a substantial portion of the benefits under the
plan.

The Company has various defined contribution plans which cover substantially all
of its employees. The plans permit participants to defer a portion of their
salary up to a maximum, ranging by plan from 12% to 15% as provided in Section
401(k) of the Internal Revenue Code. The Company matches a portion of
participant contributions up to a specified compensation limit ranging from 0%
to 4% in 1999. The plans also allow for discretionary Company contributions
determined annually. The Company's expense for the defined contribution plans
totaled $2.7 million for 1999, $1.8 million for 1998 and $1.3 million for 1997.

In addition, the Company's union employees and union retirees are provided
health care and other benefits through defined benefit multiemployer plans
administered and funded based on the applicable labor agreement. The Company's
obligation is determined based on the applicable labor agreement and does not
extend directly to employees or retirees. The cost of such benefits cannot be
readily separated between retirees and active employees. The aggregate
contribution to the multiemployer health and welfare benefit plans totaled
approximately $69.8 million, $66.0 million and $67.0 million for the years ended
December 31, 1999, 1998 and 1997, respectively.

The Company has a performance award program available to the officers of ABC.
Units awarded will be initially valued at the closing price per share of the
Company's Common Stock on the date awarded. The vesting provisions and the
return on equity target will be set upon award. No awards have been granted
under this program. Treadco had a similar performance award plan under which,
during 1995, 30,000 and 15,000 units were granted to Treadco's President and
Executive Vice President, respectively. During 1998, Treadco awarded 855 and 428
units to its President and Executive Vice President, respectively. During 1999,
Treadco paid $0.4 million to its President and Executive Vice President under
the plan prior to the plan's termination on April 27, 1999.

During 1998, the Company adopted a Voluntary Savings Plan ("VSP"). The VSP is a
nonqualified deferred compensation plan for certain executives of the Company.
Eligible employees are allowed to defer receipt of a portion of their regular
compensation and other bonuses by making an election before the compensation is
earned. In addition, the Company will credit participants' accounts with
matching contributions and rates of return based on investments selected by the
participants. Salary deferrals, Company match and investment earnings are
considered part of the general assets of the Company until paid. As of December
31, 1999, the Company has recorded liabilities of $1.7 million in other
liabilities and assets of $1.7 million in other assets associated with the plan.





<PAGE>   43

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


NOTE N - OPERATING SEGMENT DATA

The Company used the "management approach" to determine its reportable operating
segments as well as to determine the basis of reporting the operating segment
information. The management approach focuses on financial information that the
Company's management uses to make decisions about operating matters. Management
uses operating revenues, operating expense categories, operating ratios,
operating income and key operating statistics to evaluate performance and
allocate resources to the Company's operating segments.

During the periods being reported on, the Company operated in five defined
reportable operating segments: 1) ABF; 2) G.I. Trucking; 3) Cardinal (which was
sold in July 1997); 4) Clipper; and 5) Treadco. A discussion of the services
from which each reportable segment derives its revenues is as follows:

ABF is headquartered in Fort Smith, Arkansas and is the fourth largest
less-than-truckload ("LTL") motor carrier in the United States based on 1999
revenues as reported to the U.S. Department of Transportation ("D.O.T."). ABF
provides direct service to over 98.6% of the cities in the United States having
a population of 25,000 or more. ABF offers long-haul, intrastate and regional
transportation of general commodities through LTL, assured services and
expedited shipments.

G.I. Trucking is headquartered in La Mirada, California and is one of the five
largest western states-based non-union regional LTL motor carriers. G.I.
Trucking offers one- to three-day regional service through service centers and
agents in the Western and Southwestern regions. G.I. provides transcontinental
service through a partnership with three other regional carriers through three
major hub terminals located throughout the Midwest and East Coast.

Cardinal, a truckload carrier serving primarily the Southeast and East, was sold
by the Company in July 1997.

Clipper is headquartered in Lemont, Illinois. Clipper offers domestic intermodal
freight services, utilizing a variety of transportation modes including rail,
over-the-road and air.

Treadco is headquartered in Fort Smith, Arkansas. Treadco is the nation's
largest independent tire retreader for the trucking industry and the largest
independent commercial truck tire dealer. Treadco operates in locations across
the Southern, Southwestern, Midwestern and Western regions of the United States.

The Company's other business activities and operating segments that are not
reportable include FleetNet America, LLC, a third-party, vehicle maintenance
company; Arkansas Best Corporation, the parent holding company; and Transport
Realty, Inc., a real estate subsidiary of the Company, as well as other
subsidiaries.

The Company eliminates intercompany transactions in consolidation. However, the
information used by the Company's management with respect to its reportable
segments is before intersegment eliminations of revenues and expenses.
Intersegment revenues and expenses are not significant.

Further classifications of operations or revenues by geographic location beyond
the descriptions provided above is impractical and is, therefore, not provided.
The Company's foreign operations are not significant.





<PAGE>   44

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


The following tables reflect reportable operating segment information for the
Company as well as a reconciliation of reportable segment information to the
Company's consolidated operating revenues, operating expenses and operating
income. The Company has restated its 1997 reportable segment presentation to
conform to the current year's segment presentation.

<TABLE>
<CAPTION>
                                                             YEAR ENDED DECEMBER 31
                                                      1999            1998            1997
                                                  ------------    ------------    ------------
                                                                 ($ thousands)
<S>                                               <C>             <C>             <C>
OPERATING REVENUES

   ABF Freight System, Inc. ...................   $  1,277,093    $  1,175,213    $  1,154,252
   G.I. Trucking Company ......................        137,409         124,547         100,015
   Cardinal Freight Carriers, Inc. ............             --              --          39,366
   Clipper ....................................        112,237         122,528         138,811
   Treadco, Inc. ..............................        186,602         181,293         161,276
   Other revenues and eliminations ............          8,245           3,822            (502)
                                                  ------------    ------------    ------------
      Total consolidated operating revenues ...   $  1,721,586    $  1,607,403    $  1,593,218
                                                  ============    ============    ============

OPERATING EXPENSES AND COSTS

ABF FREIGHT SYSTEM, INC.
   Salaries and wages .........................   $    818,928    $    781,730    $    770,248
   Supplies and expenses ......................        140,257         126,340         129,685
   Operating taxes and licenses ...............         37,962          37,010          39,320
   Insurance ..................................         20,811          19,889          20,370
   Communications and utilities ...............         15,808          14,258          14,457
   Depreciation and amortization ..............         30,409          25,967          24,766
   Rents and purchased transportation .........        101,849          98,206          89,987
   Other ......................................          4,887           6,318           5,095
   Gain on sale of revenue equipment ..........           (787)         (2,114)         (2,253)
                                                  ------------    ------------    ------------
                                                     1,170,124       1,107,604       1,091,675
                                                  ------------    ------------    ------------

G.I. TRUCKING COMPANY
   Salaries and wages .........................         64,288          58,847          48,180
   Supplies and expenses ......................         11,061          10,643           9,480
   Operating taxes and licenses ...............          3,251           2,574           2,007
   Insurance ..................................          3,736           3,970           3,842
   Communications and utilities ...............          1,773           1,672           1,330
   Depreciation and amortization ..............          3,601           3,157           3,131
   Rents and purchased transportation .........         44,362          39,094          28,955
   Other ......................................          3,419           3,025           2,509
   Gain on sale of revenue equipment ..........           (117)            (66)            (25)
                                                  ------------    ------------    ------------
                                                       135,374         122,916          99,409
                                                  ------------    ------------    ------------

CARDINAL FREIGHT CARRIERS, INC. ...............             --              --          37,279
                                                  ------------    ------------    ------------

CLIPPER
   Cost of services ...........................         96,433         107,386         118,859
   Selling, administrative and general ........         14,381          16,280          16,318
   Gain on sale of revenue equipment ..........            (33)            (64)             --
                                                  ------------    ------------    ------------
                                                       110,781         123,602         135,177
                                                  ------------    ------------    ------------
</TABLE>






<PAGE>   45


ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


<TABLE>
<CAPTION>
                                                                      YEAR ENDED DECEMBER 31
                                                                1999            1998            1997
                                                           ------------    ------------    ------------
                                                                          ($ thousands)
<S>                                                        <C>             <C>             <C>
OPERATING EXPENSES AND COSTS (CONTINUED)

TREADCO, INC.
   Cost of services ....................................        128,390         127,933         119,232
   Selling, administrative and general .................         54,622          50,868          44,553
                                                           ------------    ------------    ------------
                                                                183,012         178,801         163,785
                                                           ------------    ------------    ------------

Other expenses and eliminations ........................         12,588           4,503           1,390
                                                           ------------    ------------    ------------


      Total consolidated operating expenses and costs ..   $  1,611,879    $  1,537,426    $  1,528,715
                                                           ============    ============    ============


OPERATING INCOME (LOSS)
   ABF Freight System, Inc. ............................   $    106,969    $     67,609    $     62,577
   G.I. Trucking Company ...............................          2,035           1,631             606
   Cardinal Freight Carriers, Inc. .....................             --              --           2,087
   Clipper .............................................          1,456          (1,074)          3,634
   Treadco, Inc. .......................................          3,590           2,492          (2,509)
   Other income (loss) and eliminations ................         (4,343)           (681)         (1,892)
                                                           ------------    ------------    ------------
      Total consolidated operating income ..............   $    109,707    $     69,977    $     64,503
                                                           ============    ============    ============
</TABLE>






<PAGE>   46

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


The following tables provide asset, capital expenditure and depreciation and
amortization information by reportable operating segment:

<TABLE>
<CAPTION>
                                                                          YEAR ENDED DECEMBER 31
                                                                     1999           1998           1997
                                                                 ----------     ----------     ----------
                                                                              ($ thousands)
<S>                                                              <C>            <C>            <C>
IDENTIFIABLE ASSETS
   ABF Freight System, Inc. ................................     $  469,282     $  406,430     $  381,049
   G.I. Trucking Company ...................................         51,049         39,859         28,240
   Cardinal Freight Carriers, Inc. .........................             --             --             --
   Clipper .................................................         41,371         47,407         61,350
   Treadco, Inc. ...........................................         90,472        107,370        100,458
   Other and eliminations ..................................         79,755        106,264        122,552
                                                                 ----------     ----------     ----------
      Total consolidated assets ............................     $  731,929     $  707,330     $  693,649
                                                                 ==========     ==========     ==========

CAPITAL EXPENDITURES
   ABF Freight System, Inc. ................................     $   49,342     $   58,364     $    6,761
   G.I. Trucking Company ...................................          7,946         11,730            309
   Cardinal Freight Carriers, Inc. .........................             --             --            652
   Clipper .................................................          5,309          2,805            128
   Treadco, Inc. ...........................................          9,801         11,205          4,334
   Other and eliminations ..................................          3,811          2,342          1,951
                                                                 ----------     ----------     ----------
      Total consolidated capital expenditures ..............     $   76,209     $   86,446     $   14,135
                                                                 ==========     ==========     ==========

DEPRECIATION AND AMORTIZATION EXPENSE
   ABF Freight System, Inc. ................................     $   31,655     $   27,214     $   26,185
   G.I. Trucking Company ...................................          3,552          3,260          3,187
   Cardinal Freight Carriers, Inc. .........................             --             --          1,899
   Clipper .................................................          1,473          1,408          1,872
   Treadco, Inc. ...........................................          6,522          6,902          6,334
   Other and eliminations ..................................          6,559          8,825         13,607
                                                                 ----------     ----------     ----------
      Total consolidated depreciation and amortization .....     $   49,761     $   47,609     $   53,084
                                                                 ==========     ==========     ==========
</TABLE>





<PAGE>   47

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


NOTE O - FINANCIAL INSTRUMENTS

INTEREST RATE INSTRUMENTS

In February 1998, the Company entered into an interest rate swap effective April
1, 1998. The swap agreement is a contract to exchange floating interest rate
payments for fixed rate payments over the life of the instrument. The notional
amount is used to measure interest to be paid or received and does not represent
the exposure to credit loss. The purpose of the swap is to limit the Company's
exposure to increases in interest rates on the notional amount of bank
borrowings over the term of the swap. The fixed interest rate under the swap is
5.845% plus the Credit Agreement margin (currently 0.50%). This instrument is
not recorded on the balance sheet of the Company. Details regarding the swap, as
of December 31, 1999, are as follows:

<TABLE>
<CAPTION>
         NOTIONAL                                RATE                            RATE                       FAIR
          AMOUNT           MATURITY              PAID                           RECEIVED                  VALUE (2)
          ------           --------              ----                           --------                  ---------
<S>                     <C>              <C>                                <C>                          <C>
     $110.0 million     April 1, 2005    5.845% Plus Credit Agreement        LIBOR rate (1)              $5.0 million
                                         Margin (currently 0.50%)            Plus Credit Agreement
                                                                             Margin (currently 0.50%)
</TABLE>


(1) LIBOR rate is determined two London Banking Days prior to the first day of
    every month and continues up to and including the maturity date.

(2) The fair value is an amount estimated by Societe Generale ("process agent")
    that the Company would have received at December 31, 1999 to terminate the
    agreement.

FAIR VALUE OF FINANCIAL INSTRUMENTS

The following methods and assumptions were used by the Company in estimating its
fair value disclosures for all financial instruments, except for the interest
rate swap agreement disclosed above:

CASH AND CASH EQUIVALENTS. The carrying amount reported in the balance sheet for
cash and cash equivalents approximates its fair value.

LONG- AND SHORT-TERM DEBT. The carrying amounts of the Company's borrowings
under its Revolving Credit Agreements approximate their fair values, since the
interest rate under these agreements is variable. Also, the carrying amount of
long-term debt was estimated to approximate their fair values, with the
exception of the Subordinated Debentures and Treadco equipment debt, which are
estimated using current market rates.

The carrying amounts and fair value of the Company's financial instruments at
December 31 are as follows:

<TABLE>
<CAPTION>
                                              1999                         1998
                                    CARRYING        FAIR          CARRYING        FAIR
                                     AMOUNT         VALUE          AMOUNT         VALUE
                                   ----------     ----------     ----------     ----------
                                                        ($ thousands)
<S>                                <C>            <C>            <C>            <C>
Cash and cash equivalents ....     $    4,319     $    4,319     $    4,543     $    4,543
Short-term debt ..............     $    1,166     $    1,080     $    1,233     $    1,182
Long-term debt ...............     $  135,780     $  132,648     $  161,371     $  157,337
</TABLE>






<PAGE>   48

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------


NOTE P - EARNINGS PER SHARE

The following table sets forth the computation of basic and diluted earnings per
share:


<TABLE>
<CAPTION>
                                                           1999              1998              1997
                                                       ------------      ------------      ------------
                                                             ($ thousands, except per share data)
<S>                                                    <C>               <C>               <C>
NUMERATOR:
   Numerator for basic earnings per share --
      Net income .................................     $     50,396      $     28,675      $     15,347
      Preferred stock dividends ..................           (4,298)           (4,298)           (4,298)
                                                       ------------      ------------      ------------
   Numerator for basic earnings per share --
      Net income available to
      common shareholders ........................           46,098            24,377            11,049

   Effect of dilutive securities .................            4,298             4,298                --
                                                       ------------      ------------      ------------

   Numerator for diluted earnings per share --
      Net income available to
      common shareholders ........................     $     50,396      $     28,675      $     11,049
                                                       ============      ============      ============

DENOMINATOR:
   Denominator for basic earnings per
     share -- weighted-average shares ............       19,671,130        19,608,963        19,540,118

   Effect of dilutive securities:
     Preferred stock .............................        3,796,852         3,796,852                --
     Employee stock options ......................          464,839           287,107           260,849
                                                       ------------      ------------      ------------

   Denominator for diluted earnings per
     share -- adjusted weighted-average
     shares and assumed conversions ..............       23,932,821        23,692,922        19,800,967
                                                       ============      ============      ============

NET INCOME (LOSS) PER COMMON SHARE
BASIC:
   Continuing operations .........................     $       2.38      $       1.37      $       0.91
   Discontinued operations .......................            (0.04)            (0.13)            (0.35)
                                                       ------------      ------------      ------------
NET INCOME PER SHARE .............................     $       2.34      $       1.24      $       0.56
                                                       ============      ============      ============

AVERAGE COMMON SHARES
   OUTSTANDING  (BASIC) ..........................       19,671,130        19,608,963        19,540,118
                                                       ============      ============      ============

DILUTED:
   Continuing operations .........................     $       2.14      $       1.32      $       0.91
   Discontinued operations .......................            (0.03)            (0.11)            (0.35)
                                                       ------------      ------------      ------------
NET INCOME PER SHARE .............................     $       2.11      $       1.21      $       0.56
                                                       ============      ============      ============

AVERAGE COMMON SHARES
   OUTSTANDING (DILUTED): ........................       23,932,821        23,692,922        19,800,967
                                                       ============      ============      ============

CASH DIVIDENDS PAID PER COMMON SHARE .............     $         --      $         --      $         --
                                                       ============      ============      ============
</TABLE>




<PAGE>   49

ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------

NOTE Q - QUARTERLY RESULTS OF OPERATIONS (UNAUDITED)

The tables below present unaudited quarterly financial information for 1999 and
1998:


<TABLE>
<CAPTION>
                                                                                  1999
                                                                            THREE MONTHS ENDED
                                                         MARCH 31        JUNE 30       SEPTEMBER 30    DECEMBER 31
                                                       ------------    ------------    ------------    ------------
                                                                   ($ thousands, except per share data)
<S>                                                    <C>             <C>             <C>             <C>
Operating revenues .................................   $    394,374    $    418,905    $    452,850    $    455,457
Operating expenses and costs .......................        376,667         393,600         419,996         421,616
                                                       ------------    ------------    ------------    ------------
Operating income ...................................         17,707          25,305          32,854          33,841
Other expense - net ................................         (4,821)         (6,172)         (5,445)
                                                                                                             (5,632)
Income taxes .......................................          5,408           8,036          11,333          11,678
                                                       ------------    ------------    ------------    ------------
Income from continuing operations ..................          7,478          11,097          16,076          16,531
Loss from discontinued operations ..................           (664)             --              --            (122)
                                                       ------------    ------------    ------------    ------------
Net income .........................................   $      6,814    $     11,097    $     16,076    $     16,409
                                                       ============    ============    ============    ============

Net income (loss) per common share, basic: (1)
   Continuing operations ...........................   $       0.32    $       0.51    $       0.76    $       0.78
   Discontinued operations .........................          (0.03)             --              --              --
                                                       ------------    ------------    ------------    ------------
Net income per share ...............................           0.29            0.51            0.76            0.78
                                                       ------------    ------------    ------------    ------------
Average shares outstanding .........................     19,613,653      19,632,533      19,691,666      19,746,666
                                                       ============    ============    ============    ============

Net income (loss) per common share, diluted: (2)
   Continuing operations ...........................   $       0.32    $       0.47    $       0.67    $       0.68
   Discontinued operations .........................          (0.03)             --              --              --
                                                       ------------    ------------    ------------    ------------
Net income per share ...............................           0.29            0.47            0.67            0.68
                                                       ------------    ------------    ------------    ------------
Average shares outstanding .........................     23,582,137      23,780,913      24,102,750      24,265,481
                                                       ============    ============    ============    ============
</TABLE>


<TABLE>
<CAPTION>
                                                                                  1998
                                                                            THREE MONTHS ENDED
                                                         MARCH 31        JUNE 30       SEPTEMBER 30    DECEMBER 31
                                                       ------------    ------------    ------------    ------------
                                                                   ($ thousands, except per share data)
<S>                                                    <C>             <C>             <C>             <C>
Operating revenues .................................   $    376,945    $    405,589    $    420,417    $    404,452
Operating expenses and costs .......................        365,627         386,575         399,679         385,545
                                                       ------------    ------------    ------------    ------------
Operating income ...................................         11,318          19,014          20,738          18,907
Other income (expense) - net .......................         (4,913)         (6,145)         (5,673)          1,197
Income taxes .......................................          2,647           5,150           6,091           9,304
                                                       ------------    ------------    ------------    ------------
Income from continuing operations ..................          3,758           7,719           8,974          10,800
Loss from discontinued operations ..................           (140)           (318)           (881)         (1,237)
                                                       ------------    ------------    ------------    ------------
Net income .........................................   $      3,618    $      7,401    $      8,093    $      9,563
                                                       ============    ============    ============    ============

Net income (loss) per common share, basic (1)
   Continuing operations ...........................   $       0.14    $       0.34    $       0.40    $       0.49
   Discontinued operations .........................          (0.01)          (0.02)          (0.04)          (0.06)
                                                       ------------    ------------    ------------    ------------
Net income per share ...............................           0.13            0.32            0.36            0.43
                                                       ------------    ------------    ------------    ------------
Average shares outstanding .........................     19,605,213      19,610,213      19,610,213      19,610,213
                                                       ============    ============    ============    ============

Net income (loss) per common share, diluted: (2)
   Continuing operations ...........................   $       0.14    $       0.32    $       0.38    $       0.46
   Discontinued operations .........................          (0.01)          (0.01)          (0.04)          (0.05)
                                                       ------------    ------------    ------------    ------------
Net income per share ...............................           0.13            0.31            0.34            0.41
                                                       ------------    ------------    ------------    ------------
Average shares outstanding .........................     20,075,081      23,850,481      23,606,484      23,440,637
                                                       ============    ============    ============    ============
</TABLE>


(1)  Gives consideration to preferred stock dividends of $1.1 million per
     quarter.

(2)  In the first quarter of 1998, consideration is given to preferred stock
     dividends of $1.1 million per quarter. Conversion of preferred stock into
     common would be antidilutive for the first quarter of 1998. For the first,
     second, third and fourth quarters of 1999, and for the second, third and
     fourth quarters of 1998, conversion of preferred stock into common is
     assumed.




<PAGE>   50


ARKANSAS BEST CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - continued
- --------------------------------------------------------------------------------

NOTE R - ACQUISITION OF MINORITY INTEREST IN TREADCO, INC.

On January 22, 1999, the Company announced that it had submitted a formal
proposal to Treadco's Board of Directors under which the outstanding shares of
Treadco's common stock not owned by the Company would be acquired for $9.00 per
share in cash. The announcement stated that the proposal had the support of
Shapiro Capital Management Company, Inc., Treadco's largest independent
stockholder, which beneficially owned 1,132,775 shares (or approximately 22%) of
the common stock of Treadco. On March 15, 1999, the Company and Treadco signed a
definitive merger agreement for the acquisition of all shares of Treadco's stock
not owned by the Company for $9.00 per share in cash via a tender offer. The
tender offer commenced on March 23, 1999, and closed on April 20, 1999. A total
of approximately 2,457,000 shares were tendered to the Company. Including the
tendered shares, the Company owned approximately 98% of Treadco at the closing
of the tender. At a June 10, 1999 special meeting, the shareholders of Treadco,
Inc. approved the merger of Treadco Acquisition Corporation, a wholly owned
subsidiary of the Company, into Treadco, Inc. This transaction resulted in
Treadco, Inc. becoming a wholly owned subsidiary of the Company. Subject to the
terms of the merger agreement, shares of common stock not tendered were
converted into the right to receive $9.00 per share. As a result of the merger,
the Company voluntarily delisted Treadco Inc.'s common stock from trading on The
Nasdaq Stock Market on June 10, 1999. The cost of the Treadco shares and related
expenses of $23.7 million was funded with the Company's Revolving Credit
Facility. The acquisition of the Treadco stock was accounted for as a purchase.
The application of purchase accounting to the acquired assets and liabilities of
Treadco resulted in the elimination of Treadco's goodwill of approximately $12.0
million and a reduction of Treadco's fixed assets of approximately $4.0 million.

Pro forma information (as if the acquisition and related transactions were
completed at the beginning of their respective periods) for the years ended
December 31, 1999, 1998 and 1997 is as follows:

<TABLE>
<CAPTION>
                                                           YEAR ENDED DECEMBER 31
                                                   1999             1998             1997
                                               ------------     ------------     ------------
                                                     ($ thousands, except per shar data)
<S>                                            <C>              <C>              <C>
Operating revenues .......................     $  1,721,586     $  1,607,403     $  1,593,218
Net income ...............................           50,217           32,161           14,129
Net income per share (diluted) ...........             2.10             1.36             0.50
</TABLE>




<PAGE>   1


                                                                   EXHIBIT 21.01















                                   EXHIBIT 21


<PAGE>   2



                                                                      EXHIBIT 21






                         LIST OF SUBSIDIARY CORPORATIONS
                            ARKANSAS BEST CORPORATION


The Registrant owns and controls the following subsidiary corporations:

<TABLE>
<CAPTION>
                                                                    JURISDICTION OF                  % OF VOTING
                         NAME                                        INCORPORATION                SECURITIES OWNED
- ------------------------------------------------------------------------------------------------------------------------
<S>                                                              <C>                           <C>
SUBSIDIARIES OF ARKANSAS BEST CORPORATION:
     ABF Freight System, Inc.                                        Delaware                              100
     Treadco, Inc.                                                   Delaware                              100
     Transport Realty, Inc.                                          Arkansas                              100
     Data-Tronics Corp.                                              Arkansas                              100
     ABF Cartage, Inc.                                               Delaware                              100
     Land-Marine Cargo, Inc.                                         Puerto Rico                           100
     ABF Freight System Canada, Ltd.                                 Canada                                100
     ABF Freight System de Mexico, Inc.                              Delaware                              100
     Agile Freight System, Inc.                                      Delaware                              100
     Agricultural Express of America, Inc.                           Delaware                              100
     Clipper Exxpress Company                                        Delaware                              100
     G.I. Trucking Company                                           California                            100
     WorldWay Logistics Corporation                                  North Carolina                        100
     Motor Carrier Insurance, Ltd.                                   Bermuda                               100
     FleetNet America, LLC                                           Delaware                              100
     Best Service Corp.                                              Arkansas                              100

Subsidiary of ABF Freight System, Inc.:
     ABF Freight System (B.C.), Ltd.                                 British Columbia                      100
</TABLE>





<PAGE>   1



                                                                   EXHIBIT 23.01














                                   EXHIBIT 23


<PAGE>   2



                                                                      EXHIBIT 23


               CONSENT OF ERNST & YOUNG LLP, INDEPENDENT AUDITORS


We consent to the incorporation by reference in this Annual Report (Form 10-K)
of Arkansas Best Corporation of our report dated January 19, 2000, included in
the 1999 Annual Report to Shareholders of Arkansas Best Corporation.

Our audits also included the financial statement schedule of Arkansas Best
Corporation listed in Item 14(a). This schedule is the responsibility of the
Company's management. Our responsibility is to express an opinion based on our
audits. In our opinion, the financial statement schedule referred to above, when
considered in relation to the basic consolidated financial statements taken as a
whole, presents fairly in all material respects the information set forth
therein.

We also consent to the incorporation by reference in the Registration Statement
(Form S-8 No. 333-93381) pertaining to the Arkansas Best Corporation
Supplemental Benefit Plan, the Registration Statement (Form S-8 No. 333-69953)
pertaining to the Arkansas Best Corporation Voluntary Savings Plan, the
Registration Statement (Form S-8 No. 333-61793) pertaining to the Arkansas Best
Corporation Stock Option Plan, the Registration Statement (Form S-8 No.
333-31475) pertaining to the Arkansas Best Corporation Stock Option Plan, the
Registration Statement (Form S-8 No. 33-66694) pertaining to the Arkansas Best
Corporation Disinterested Director Stockholder Plan and the Registration
Statement (Form S-8, No. 33-52877) pertaining to the Arkansas Best Corporation
Employees' Investment Plan, of our report dated January 19, 2000, with respect
to the consolidated financial statements incorporated herein by reference, and
our report included in the preceding paragraph with respect to the financial
statement schedule included in this Annual Report (Form 10-K) of Arkansas Best
Corporation.


                                Ernst & Young LLP

Little Rock, Arkansas
March 7, 2000


<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THE SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE ARKANSAS
BEST CORPORATION ANNUAL REPORT ON FORM 10-K FOR THE YEAR ENDED DECEMBER 31, 1999
AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                          DEC-31-1999
<PERIOD-END>                               DEC-31-1999
<CASH>                                           4,319
<SECURITIES>                                         0
<RECEIVABLES>                                  187,837
<ALLOWANCES>                                     5,775
<INVENTORY>                                     33,050
<CURRENT-ASSETS>                               243,099
<PP&E>                                         623,793
<DEPRECIATION>                                 286,699
<TOTAL-ASSETS>                                 731,929
<CURRENT-LIABILITIES>                          282,139
<BONDS>                                        173,702
                                0
                                         15
<COMMON>                                           197
<OTHER-SE>                                     220,840
<TOTAL-LIABILITY-AND-EQUITY>                   731,929
<SALES>                                        184,315
<TOTAL-REVENUES>                             1,721,586
<CGS>                                          128,390
<TOTAL-COSTS>                                1,611,879
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                 2,967
<INTEREST-EXPENSE>                              18,395
<INCOME-PRETAX>                                 87,637
<INCOME-TAX>                                    36,455
<INCOME-CONTINUING>                             51,182
<DISCONTINUED>                                   (786)
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                    50,396
<EPS-BASIC>                                       2.34
<EPS-DILUTED>                                     2.11


</TABLE>

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THE SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE ARKANSAS
BEST CORPORATION ANNUAL REPORT ON FORM 10-K FOR THE YEAR ENDED DECEMBER 31, 1998
AS RESTATED FOR DISCONTINUED OPERATIONS AND IS QUALIFIED IN ITS ENTIRETY BY
REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<RESTATED>
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                          DEC-31-1998
<PERIOD-END>                               DEC-31-1998
<CASH>                                           4,543
<SECURITIES>                                         0
<RECEIVABLES>                                  166,520
<ALLOWANCES>                                     7,051
<INVENTORY>                                     33,150
<CURRENT-ASSETS>                               226,800
<PP&E>                                         575,605
<DEPRECIATION>                                 255,732
<TOTAL-ASSETS>                                 707,330
<CURRENT-LIABILITIES>                          260,928
<BONDS>                                        196,079
                                0
                                         15
<COMMON>                                           196
<OTHER-SE>                                     173,704
<TOTAL-LIABILITY-AND-EQUITY>                   707,330
<SALES>                                        178,982
<TOTAL-REVENUES>                             1,607,403
<CGS>                                          127,933
<TOTAL-COSTS>                                1,537,426
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                 3,957
<INTEREST-EXPENSE>                              18,146
<INCOME-PRETAX>                                 54,443
<INCOME-TAX>                                    23,192
<INCOME-CONTINUING>                             31,251
<DISCONTINUED>                                 (2,576)
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                    28,675
<EPS-BASIC>                                       1.24
<EPS-DILUTED>                                     1.21


</TABLE>

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THE SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FORM THE ARKANSAS
BEST CORPORATION ANNUAL REPORT ON FORM 10-K FOR THE YEAR ENDED DECEMBER 31, 1997
AS RESTATED FOR DISCONTINUED OPERATIONS AND IS QUALIFIED IN ITS ENTIRETY BY
REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<RESTATED>
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                          DEC-31-1997
<PERIOD-END>                               DEC-31-1997
<CASH>                                           7,203
<SECURITIES>                                         0
<RECEIVABLES>                                  167,301
<ALLOWANCES>                                     6,815
<INVENTORY>                                     30,685
<CURRENT-ASSETS>                               232,187
<PP&E>                                         510,119
<DEPRECIATION>                                 225,070
<TOTAL-ASSETS>                                 693,649
<CURRENT-LIABILITIES>                          262,994
<BONDS>                                        202,604
                                0
                                         15
<COMMON>                                           196
<OTHER-SE>                                     148,851
<TOTAL-LIABILITY-AND-EQUITY>                   693,649
<SALES>                                        158,912
<TOTAL-REVENUES>                             1,593,218
<CGS>                                          119,232
<TOTAL-COSTS>                                1,528,715
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                 2,956
<INTEREST-EXPENSE>                              23,765
<INCOME-PRETAX>                                 42,268
<INCOME-TAX>                                    20,086
<INCOME-CONTINUING>                             22,182
<DISCONTINUED>                                 (6,835)
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                    15,347
<EPS-BASIC>                                       0.56
<EPS-DILUTED>                                     0.56


</TABLE>


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