CORT BUSINESS SERVICES CORP
10-Q, 1999-05-17
EQUIPMENT RENTAL & LEASING, NEC
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================================================================================

                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549


                                    FORM 10-Q


             [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF
                      THE SECURITIES EXCHANGE ACT OF 1934.

                  For the quarterly period ended March 31, 1999

                                       OR

            [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF
                      THE SECURITIES EXCHANGE ACT OF 1934.


                           Commission File No. 1-14146


                       CORT BUSINESS SERVICES CORPORATION
             (Exact name of registrant as specified in its charter)

           Delaware                                      54-1662135
(State or other jurisdiction of             (I.R.S. Employer Identification No.)
incorporation or organization)

4401 Fair Lakes Court, Fairfax, VA                         22033
(Address of principal executive offices)                 (Zip Code)

                                 (703) 968-8500
              (Registrant's telephone number, including area code)


     Indicate  by check mark  whether the  registrant  (1) has filed all reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days.  Yes [X]    No   [ ]

     Indicate the number of shares  outstanding of each of the issuer's  classes
of common stock, as of the latest practicable date.

                                                          Outstanding as of
                    Class                                    May 14, 1999
                    -----                                 -----------------
         Common Stock, $.01 par value                         13,094,585
     Class B Common Stock, $.01 par value                        - 0 -   

================================================================================

<PAGE>


                       CORT BUSINESS SERVICES CORPORATION

                               INDEX TO FORM 10-Q


                                                                        Page No.
                                                                        --------
Part I.  FINANCIAL INFORMATION

    Item 1. FINANCIAL STATEMENTS

        Condensed Consolidated Balance Sheets ..........................    1

        Unaudited Condensed Consolidated Statements of Operations ......    2

        Unaudited Condensed Consolidated Statements of Cash Flows ......    3

        Notes to Unaudited Condensed Consolidated Financial Statements .    4

    Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
            CONDITION AND RESULTS OF OPERATIONS ........................    6

Part II. OTHER INFORMATION

    Item 1.  LEGAL PROCEEDINGS .........................................    9

    Item 6.  EXHIBITS AND REPORTS ON FORM 8-K...........................    9

SIGNATURE...............................................................   10

<PAGE>

                CORT BUSINESS SERVICES CORPORATION AND SUBSIDIARY
                      CONDENSED CONSOLIDATED BALANCE SHEETS
                                 (in thousands)


<TABLE>
<CAPTION>
                                                      December 31,    March 31,
                                                          1998           1999
                                                      ------------   -----------
                                                                     (unaudited)
                      ASSETS
<S>                                                     <C>            <C>     
Cash and cash equivalents ...........................   $    703       $  1,567
Accounts receivable, net ............................     14,585         17,385
Prepaid expenses ....................................      5,918          6,216
Rental furniture, net ...............................    189,059        193,394
Property, plant and equipment, net ..................     43,861         43,954
Other receivables and assets, net ...................      3,048          2,015
Investment ..........................................      3,000          3,300
Goodwill, net .......................................     72,722         76,981
                                                        --------       --------
     Total assets ...................................   $332,896       $344,812
                                                        ========       ========

        LIABILITIES AND STOCKHOLDERS' EQUITY

Liabilities:

Accounts payable ....................................   $  3,417       $  5,289
Accrued expenses ....................................     21,076         24,392
Deferred revenue and security deposits ..............     21,122         22,865
Revolving credit facility ...........................     90,800         88,800
Deferred income taxes ...............................     20,819         20,827
                                                        --------       -------- 
                                                         157,234        162,173
Stockholders' equity ................................    175,662        182,639
                                                        --------       -------- 
     Total liabilities and stockholders' equity .....   $332,896       $344,812
                                                        ========       ========
</TABLE>

See accompanying notes to unaudited condensed consolidated financial statements.


                                       1

<PAGE>

                CORT BUSINESS SERVICES CORPORATION AND SUBSIDIARY
            UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                    (in thousands, except per share amounts)


<TABLE>
<CAPTION>
                                                                Three Months Ended
                                                                     March 31,    
                                                                 -----------------
                                                                   1998      1999 
                                                                 -------   -------
<S>                                                              <C>       <C>    
Revenue:
  Furniture rental ...........................................   $62,814   $71,795
  Furniture sales ............................................    12,629    14,569
                                                                 -------   -------
      Total revenue ..........................................    75,443    86,364
                                                                 -------   -------
Operating costs and expenses:
  Cost of furniture rental ...................................    11,087    12,489
  Cost of furniture sales ....................................     7,615     9,229
  Selling, general and administrative expenses ...............    44,166    51,292
                                                                 -------   -------
      Total costs and expenses ...............................    62,868    73,010
                                                                 -------   -------
      Operating earnings .....................................    12,575    13,354
Interest expense .............................................     1,967     1,421
                                                                 -------   ------- 
      Income before income taxes .............................    10,608    11,933
Income taxes .................................................     4,417     5,040
                                                                 -------   ------- 
      Net Income .............................................   $ 6,191   $ 6,893
                                                                 =======   ======= 
Earnings per common share ....................................   $   .48   $   .53

Weighted average number of common shares used in computation .    12,924    13,087

Earnings per common share - assuming dilution ................   $   .46   $   .51

Weighted average number of common shares used in computation -
  assuming dilution ..........................................    13,472    13,394
</TABLE>


See accompanying notes to unaudited condensed consolidated financial statements.

                                       2

<PAGE>

                CORT BUSINESS SERVICES CORPORATION AND SUBSIDIARY
            UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (in thousands)

<TABLE>
<CAPTION>
                                                            Three Months Ended
                                                                March 31,
                                                          ---------------------
                                                            1998        1999
                                                          --------    ---------
<S>                                                       <C>          <C>     
Cash flows from operating activities:
  Net income ..........................................   $  6,191     $  6,893
  Proceeds of disposals of rental furniture in
    excess of gross profit ............................      7,294        9,198
  Adjustments to reconcile net income to net cash
    provided by operating activities:
      Depreciation and amortization:
        Rental furniture depreciation .................      8,465        9,414
        Other depreciation and amortization ...........      1,445        1,794
        Goodwill amortization .........................        434          587
        Amortization of debt issuance costs ...........        184           15
      Rental furniture inventory shrinkage ............        830          668
      Changes in operating accounts, net ..............     (1,060)       4,371
                                                          --------    ---------
         Net cash provided by operating activities ....     23,783       32,940
                                                          --------    ---------
Cash flows from investing activities:
  Purchases of rental furniture .......................    (20,917)     (21,399)
  Portfolio acquisitions ..............................     (9,175)      (6,660)
  Purchases of property, plant and equipment ..........     (1,975)      (1,871)
  Sales of property, plant and equipment ..............        106           70
  Purchase of investment ..............................         --         (300)
                                                          --------    ---------  
         Net cash used by investing activities ........    (31,961)     (30,160)
                                                          --------    ---------
Cash flows from financing activities:
  Borrowings on the revolving credit facility .........     22,700       15,100
  Repayments on the revolving credit facility .........    (13,700)     (17,100)
  Issuance of common stock ............................        600           84
  Other ...............................................         --           --
                                                          --------    ---------
        Net cash provided by financing activities .....      9,600       (1,916)
                                                          --------    ---------
        Net increase (decrease) in cash and cash
          equivalents .................................      1,422          864
Cash and cash equivalents at beginning of period ......         --          703
                                                          --------    ---------
Cash and cash equivalents at end of period ............   $  1,422    $   1,567
                                                          ========    =========
Supplemental disclosure of cash flow information:
  Interest paid .......................................   $  3,206    $   1,782
  Income taxes paid ...................................        768          468
  Tax benefit from exercise of stock options ..........        708           60
</TABLE>


See accompanying notes to unaudited condensed consolidated financial statements.

                                       3

<PAGE>

                CORT BUSINESS SERVICES CORPORATION AND SUBSIDIARY
         NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                 MARCH 31, 1999


(1)  Basis of Presentation
     ---------------------

     In  the  opinion  of  management,   the  accompanying  unaudited  condensed
     consolidated  financial  statements reflect all adjustments,  consisting of
     only normal recurring  accruals,  necessary for a fair  presentation of the
     consolidated  financial  position  of CORT  Business  Services  Corporation
     ("CORT" or the  "Company")  and  Subsidiary  as of March 31, 1999,  and the
     results of  operations  and cash flows for the three months ended March 31,
     1999 and 1998.  The results of operations  for the three months ended March
     31, 1999 are not necessarily indicative of the results that may be expected
     for the full year. These condensed  consolidated  financial  statements are
     unaudited, and do not include all related footnote disclosures.

     The interim unaudited condensed consolidated financial statements should be
     read in  conjunction  with the audited  consolidated  financial  statements
     included in the Company's 1998 Annual Report on Form 10-K.


(2)  Income Taxes
     ------------

     The Internal  Revenue  Service  ("IRS") had proposed  the  disallowance  of
     certain  deductions  taken by Fairwood  Corporation for a consolidated  tax
     group of which CORT Furniture Rental  Corporation  ("CFR") was previously a
     member (the "Former  Group")  through the year ended December 31, 1988. The
     IRS challenge included the assertion that certain interest deductions taken
     by the Former Group should be  recharacterized  as non-deductible  dividend
     distributions  and that  deductions  for  certain  expenses  related to the
     acquisition of Mohasco Corporation (now Consolidated  Furniture Corporation
     ("Consolidated")),   CFR's  former  shareholder,  be  disallowed.  Fairwood
     Corporation  has  indicated to the Company that it has reached an agreement
     with the IRS  regarding  a  settlement  of the  proposed  adjustments.  The
     bankruptcy court handling Fairwood Corporation's bankruptcy filing approved
     the terms of the settlement in October 1998. The total tax liability of the
     Former Group under the terms of the settlement is approximately $5 million,
     including interest through December 31, 1998.

     Under IRS  regulations,  the  Company  and each other  member of the Former
     Group is  severally  liable for the full amount of any  Federal  income tax
     liability of the Former  Group while CFR was a member of the Former  Group,
     which  could  be as much as  approximately  $4  million  for  such  periods
     (including  interest  through  December  31,  1998)  under the terms of the
     settlement.  Under the  agreement of sale for CFR,  Consolidated  agreed to
     indemnify  the Company in full for any  consolidated  tax  liability of the
     Former  Group for the  years  during  which CFR was a member of the  Former
     Group.  In addition,  the Company may have rights of  contribution  against
     other  members of the Former Group if the Company were required to pay more
     than its equitable share of any consolidated tax liability.  The Company is
     not in a  position  to  determine  the  probable  impact  on the  Company's
     consolidated financial statements, if any.


                                       4

<PAGE>

                CORT BUSINESS SERVICES CORPORATION AND SUBSIDIARY
         NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                 MARCH 31, 1999


(3)  Earnings Per Share
     ------------------

     The  following  table  sets  forth the  computation  of basic  and  diluted
     earnings per share:

<TABLE>
<CAPTION>
                                                           Three Months Ended     
                                                                March 31,         
                                                       ------------------------- 
                                                           1998          1999     
                                                       -----------   ----------- 
<S>                                                    <C>           <C>        
     Weighted average shares outstanding
       during the period ............................   12,923,998    13,086,985

     Effect of dilutive securities:
       Stock options ................................      489,099       306,770
       Warrants .....................................       58,699            --
                                                       -----------   ----------- 
       Weighted average common shares --
         assuming Dilution ..........................   13,471,796    13,393,755
                                                       ===========   =========== 
     Net income applicable to common shares .........  $ 6,191,000   $ 6,893,000 
                                                       ===========   =========== 
     Earnings per common share ......................  $       .48   $       .53 
                                                       ===========   =========== 
     Earnings per common share - assuming dilution ..  $       .46   $       .51 
                                                       ===========   =========== 
</TABLE>
 
(4)  Other Information
     -----------------

     On March 25, 1999 the Company  entered into an Agreement and Plan of Merger
     among the Company,  CBF Holding LLC, a Delaware limited liability  company,
     and CBF Mergerco  Inc., a Delaware  corporation  (the "Merger  Agreement").
     Pursuant  to  the  Merger  Agreement,   an  investor  group  that  includes
     Bruckmann,  Rosser,  Sherrill  &  Co.,  Inc.  ("BRS")  and  members  of the
     Company's  management team would acquire the Company for  consideration  of
     $24.00 per share in cash and $2.50 per share in liquidation  value of a new
     series of preferred  stock.  Citicorp  Venture  Capital,  Ltd. ("CVC") will
     retain a portion of its investment and thereby provide equity  financing to
     the resulting corporation.

     The merger agreement  requires approval by the holders of a majority of the
     Company's  voting  stock and,  in  addition,  approval  by the holders of a
     majority of the  outstanding  voting stock who are not affiliated with BRS,
     CVC or other members of the investor  group.  The merger is also subject to
     other conditions, including receipt of necessary financing, a limitation on
     the number of dissenting shareholders and certain regulatory approvals. The
     Company has received copies of commitment and highly confident  letters for
     the debt financing  required to complete the  transaction.  There can be no
     assurance  that the merger  will be  completed,  or that the merger will be
     completed as contemplated.


                                       5

<PAGE>

                CORT BUSINESS SERVICES CORPORATION AND SUBSIDIARY

                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                          (dollar figures in thousands)


Results of Operations
- ---------------------

Three  months  ended March 31, 1999 as compared to three  months ended March 31,
1998

Revenue

Total  revenue  increased  14.5% to $86,364 for the three months ended March 31,
1999 from $75,443 for the three months  ended March 31, 1998.  Furniture  rental
revenue for the three months ended March 31, 1999 was $71,795,  a 14.3% increase
from $62,814 in 1998.  Rental revenue  growth before the impact of  acquisitions
and trade show  operations was  approximately  2% which  reflects  growth in the
number of leases as well as revenue per lease.  Furniture  sales increased 15.4%
to $14,569 for the three months ended March 31, 1999. This increase reflects the
Company's continued efforts to reduce the level of rental furniture.

Operating Costs and Expenses

Cost of furniture rental has decreased from 17.7% of furniture rental revenue in
1998 to 17.4% of furniture rental revenue in 1999. This improvement is primarily
attributed  to the  expansion  of CORT's  housewares  business,  a reduction  in
depreciation as a percent of revenue and improvements in inventory  control from
the continued  installation  of the perpetual  system.  Cost of furniture  sales
increased from 60.3% of furniture sales revenue in 1998 to 63.3% in 1999.  Lower
sales margins were the result of aggressive  clearance  sales  designed to lower
the Company's level of idle inventory.

Selling,  general and administrative  expenses totaled $51,292 or 59.4% of total
revenue for the quarter  ended March 31, 1999 as compared to $44,166 or 58.5% of
total revenue in 1998. This increase as a percentage of revenue is attributed to
investments  in personnel,  facilities  and marketing  efforts which the Company
believes are an integral part of its plans for future growth.

Operating Earnings

As a result of the changes in revenue,  operating  costs and expenses  discussed
above,  operating  earnings  were $13,354 or 15.5% of total revenue in the first
quarter  of 1999  compared  to  $12,575  or 16.7% of total  revenue in the first
quarter of 1998.

Furniture Purchases

Furniture  purchases,  which totaled $21,399 in the three months ended March 31,
1999,  were up from the $20,917  purchased  in the three  months ended March 31,
1998.  Furniture  purchases  increased  primarily  due to  purchases by acquired
businesses to  standardize  the product  offering with CORT's  current line. The
increase was largely  offset by reduced  furniture  requirements  for prior year
acquisitions  whose  conversions to the CORT Furniture line are complete and the
impact of merged cities.


Liquidity and Capital Resources
- -------------------------------

CORT Business  Services  Corporation  is a holding  company with no  independent
operations,  no  material  obligations  and no  material  assets  other than its
ownership  of CFR.  The  Company is  dependent  on the receipt of  dividends  or
distributions  from CFR to fund any  obligations.  The revolving credit facility
restricts the ability of CFR to make advances and pay dividends to the Company.

The  Company's  primary  capital   requirements  are  for  purchases  of  rental
furniture.  The  Company  purchases  furniture  throughout  each year to replace
furniture  which  has been  sold  and to  maintain  adequate  levels  of  rental
furniture to meet  existing  and new customer  needs.  As the  Company's  growth
strategies  continue to be  implemented,  furniture  purchases  are  expected to
increase.


                                       6

<PAGE>

                CORT BUSINESS SERVICES CORPORATION AND SUBSIDIARY

                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
            FINANCIAL CONDITION AND RESULTS OF OPERATIONS (CONTINUED)
                          (dollar figures in thousands)


The  Company's  other  capital  requirements  consist  primarily of purchases of
property, plant and equipment,  including leasehold improvements,  warehouse and
office equipment,  standard programming  enhancements and computer hardware. Net
purchases of property,  plant and equipment  were $1,869 and $1,801 in the three
months ended March 31, 1998 and 1999, respectively.

During the three  months  ended  March 31, 1998 and 1999,  net cash  provided by
operations was $23,783 and $32,940, respectively.  During the three months ended
March 31, 1998 and 1999,  net cash used by investing  activities was $31,961 and
$30,160, respectively, consisting primarily of purchases of rental furniture and
portfolio  acquisitions.  During the three months ended March 31, 1998 and 1999,
net cash provided by financing activities was $9,600 and ($1,916), respectively.

CFR has available a revolving line of credit of $125,000 to meet acquisition and
expansion  needs as well as  seasonal  working  capital  and  general  corporate
requirements.  The Company  had $32,160  available  under the  revolving  credit
facility at March 31,  1999.  The Company  believes  that future cash flows from
operations,  together with the borrowings  available under the revolving  credit
facility  will  provide the Company  with  sufficient  liquidity  and  financial
resources  to finance its growth and satisfy  its working  capital  requirements
through the term of the revolving credit facility.

The Internal  Revenue Service  ("IRS") had proposed the  disallowance of certain
deductions  taken by Fairwood  Corporation for a consolidated tax group of which
CORT Furniture Rental  Corporation  ("CFR") was previously a member (the "Former
Group") through the year ended December 31, 1988. The IRS challenge included the
assertion that certain  interest  deductions taken by the Former Group should be
recharacterized as non-deductible dividend distributions and that deductions for
certain  expenses  related  to  the  acquisition  of  Mohasco  Corporation  (now
Consolidated Furniture Corporation ("Consolidated")),  CFR's former shareholder,
be  disallowed.  Fairwood  Corporation  has indicated to the Company that it has
reached  an  agreement  with the IRS  regarding  a  settlement  of the  proposed
adjustments.  The bankruptcy court handling  Fairwood  Corporation's  bankruptcy
filing  approved  the terms of the  settlement  in October  1998.  The total tax
liability of the Former Group under the terms of the settlement is approximately
$5 million, including interest through December 31, 1998.

Under IRS regulations,  the Company and each other member of the Former Group is
severally  liable for the full amount of any Federal income tax liability of the
Former Group while CFR was a member of the Former Group,  which could be as much
as  approximately  $4  million  for such  periods  (including  interest  through
December 31,  1998) under the terms of the  settlement.  Under the  agreement of
sale for CFR,  Consolidated  agreed to  indemnify  the  Company  in full for any
consolidated  tax  liability  of the Former Group for the years during which CFR
was a member of the Former  Group.  In addition,  the Company may have rights of
contribution  against  other  members of the Former  Group if the  Company  were
required to pay more than its equitable share of any consolidated tax liability.
The  Company  is not in a  position  to  determine  the  probable  impact on the
Company's consolidated financial statements, if any.


Year 2000 Compliance
- --------------------

As is the case with other  companies using  computers in their  operations,  the
Company is faced with the task of addressing the Year 2000 issue.  The Year 2000
issue arises from the widespread use of computer programs that rely on two-digit
codes to perform computations or decision-making functions. The Company has done
a  comprehensive  review of its  significant  computer  programs to identify the
systems that would be affected by the Year 2000 issue.

The  Company  relies on  computer-based  technology  and  utilizes  a variety of
third-party  hardware and software.  The Company's rental and retail  functions,
including lease writing,  inventory control, billing and accounts receivable use
the  software  called  "RTR".  This  software,  which is the  Company's  primary
operating  system,  has been  recently  developed  and  installed in most of the
Company's  operations.  The  RTR  software  has  been  modified  for  Year  2000
compliance,  but  the  modified  version  has  not  yet  been  installed  in the
operations  of the Company.  The  installation  of RTR, as well as the Year 2000
modification, is expected to be completed in the third quarter of 1999.


                                       7

<PAGE>

                CORT BUSINESS SERVICES CORPORATION AND SUBSIDIARY

                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
            FINANCIAL CONDITION AND RESULTS OF OPERATIONS (CONTINUED)
                          (dollar figures in thousands)


The Company utilizes third party software for  administrative  functions such as
accounting,  payroll and human  resources.  The  Company  expects to upgrade the
administrative function third party software to the Year 2000 version or install
new software which is Year 2000 compliant in the first half of 1999. The Company
currently  estimates the cost of modifying its computer  systems to be Year 2000
compliant to be approximately $300; the majority of these costs will be incurred
by September 30, 1999.

The  Company is still in the  process of  reviewing  its Year 2000  exposure  to
customers  and  vendors.  The Company is not  dependent  on any one  supplier or
customer for more than 10% of its rental furniture or revenue,  respectively. As
part of its contingency planning efforts, the Company is sending inquiries as to
the Year 2000 readiness to selected vendors in order to identify any significant
exposures that may exist and establish  alternative  sources or strategies where
necessary.  The Company is currently  unaware of any Year 2000 problems faced by
any  customers or vendors that are likely to have a material  adverse  effect on
the Company.

In worst-case  scenario,  if the Company's  operating system was not to be ready
for Year 2000, the Company would continue to make deliveries, record revenue and
bill  customers  utilizing a personal  computer  until the  computer  system was
ready.  This would not stop the  operations of the Company and currently is done
whenever a location experiences temporary down time.

There can be no guarantee that the foregoing cost estimates or deadlines will be
achieved and actual  results  could differ from  current  expectation.  Specific
factors  that might  cause  differences  include,  but are not  limited  to, the
ability of  customers,  suppliers,  and other  companies on which the  Company's
operations  rely to modify or convert their  systems to be Year 2000 ready,  the
ability of the Company to locate and  correct all  relevant  computer  code,  or
similar  uncertainties.  The Company is in the process of developing contingency
plans for such scenarios.


Forward-Looking Statements
- --------------------------

In  addition  to  historical  information,  this  Quarterly  Report on Form 10-Q
includes certain  forward-looking  statements as such term is defined in Section
27A  of  the  Securities  Act  and  Section  21E  of  the  Exchange  Act.  These
forward-looking  statements involve certain risks and  uncertainties,  including
but not limited to acquisitions, additional financing requirements,  development
of new  products  and  services,  purchases  of rental  property,  the effect of
competitive  products and pricing and the effect of general economic conditions,
that  could  cause  actual  results  to  differ  materially  from  those in such
forward-looking statements.


                                       8

<PAGE>


                CORT BUSINESS SERVICES CORPORATION AND SUBSIDIARY

                           PART II. OTHER INFORMATION


Item 1.  LEGAL PROCEEDINGS

         Three alleged stockholders have separately filed complaints in Delaware
         Chancery  Court against the Company,  each of the Company's  directors,
         and Citicorp  Venture  Capital Ltd.  One of the three  complaints  also
         includes Bruckmann,  Rosser, Sherrill & Co. as an additional defendant.
         Each complaint  alleges breaches of fiduciary duties in connection with
         the directors'  approval of the merger and other claims. The complaints
         purport to be class action complaints and the plaintiffs seek to enjoin
         the  transactions  contemplated  by the  Merger  Agreement  or,  in the
         alternative, to recover compensatory damages. The Company believes that
         the claims are without merit.  Copies of each complaint are attached as
         Exhibit 99.4,  Exhibit 99.5 and Exhibit 99.6 to the Company's  Form 8-K
         that was filed on April 29, 1999.


Item 6.  EXHIBITS AND REPORTS ON FORM 8-K

         (a)  Exhibits (see Index on page E-1)

         (b)  Reports on Form 8-K:

              On  March 29, 1999,  the  Company  filed  Form 8-K  disclosing  an
              Agreement and  Plan of Merger,  dated as of March 25, 1999,  among
              the  Company,  CBF  Holding  LLC,  a  Delaware  limited  liability
              company, and CBF Mergerco Inc., a  Delaware corporation.


                                       9

<PAGE>


                CORT BUSINESS SERVICES CORPORATION AND SUBSIDIARY

                                    SIGNATURE


Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.


                                            CORT BUSINESS SERVICES CORPORATION
                                            (Registrant)



Date:  May 15, 1999                          By:  /s/ Frances Ann Ziemniak
       ---------------------                      ----------------------------
                                                  Frances Ann Ziemniak
                                                  Executive Vice President,
                                                  Chief Financial Officer
                                                  and Secretary
                                                  (Principal financial officer)


Date:  May 15, 1999                          By:  /s/ Maureen C. Thune
       ---------------------                      ----------------------------
                                                  Maureen C. Thune
                                                  Vice President, Corporate
                                                  Controller and Assistant
                                                  Secretary
                                                  (Principal accounting officer)



                                       10

<PAGE>

                CORT BUSINESS SERVICES CORPORATION AND SUBSIDIARY

                                  EXHIBIT INDEX

Exhibit
Number                             Description                              Page
- -------                            -----------                              ----
  2.1      Agreement  and Plan of  Merger,  dated as of March  25,  1999,
           among the  Company,  CBF Holding LLC and CBF  Mergerco,  Inc.;
           incorporated  by reference to Exhibit 2.1 the  Company's  Form
           8-K, filed on March 29, 1999.

  3.1      Restated   Certificate  of   Incorporation   of  the  Company;
           incorporated by reference to Exhibit 3.1 to Amendment No. 3 to
           the Company's Registration Statement on Form S-1, No. 33-97568
           filed on November 13, 1995

  3.2      Amendment   to   Restated    Certificate   of   Incorporation;
           incorporated  by  reference  to  Appendix  A to the  Company's
           Definitive  Proxy Statement on Schedule 14A, filed as of March
           31, 1997

  3.3      By-laws of the Company;  incorporated  by reference to Exhibit
           3.2 to Amendment No. 3 to the Company's Registration Statement
           on Form S-1, No. 33-97568 filed on November 13, 1995

 10.1      Credit  Agreement  dated as of February  13, 1998 by and among
           CFR,  the  Company,   the  lenders  identified  therein,   and
           NationsBank,  N.A.,  as agent;  incorporated  by  reference to
           Exhibit 10.1 to the  Company's  Annual Report on Form 10-K for
           the fiscal year ended December 31, 1997

 10.2      Stock Option,  Securities Purchase and Stockholders Agreement,
           dated as of January 18, 1994,  by and among the Company,  CFR,
           Citicorp  Venture  Capital  Ltd. and certain  investors  named
           therein;  incorporated  by  reference  to  Exhibit  4.6 to the
           Company's  Registration  Statement on Form S-8, No.  33-72724,
           filed on December 9, 1993

 10.3      Amendment 1 to New Cort Holdings  Corporation  and  Subsidiary
           Employee  Stock Option and Stock  Purchase  Plan as adopted by
           the Board of  Directors  of the Company on December  21, 1993;
           incorporated  by  reference  to Exhibit  10.11 to CFR's Annual
           Report on Form 10-K for the  fiscal  year ended  December  31,
           1993

 10.4      New Cort Holdings  Corporation  and Subsidiary  Employee Stock
           Option and Stock  Purchase  Plan (1995 Plan  Distribution)  as
           adopted by the Board of  Directors  of the Company on December
           16, 1994;  incorporated by reference to Exhibit 10.13 to CFR's
           Quarterly  Report on Form 10-Q for the  fiscal  quarter  ended
           June 30, 1995

 10.5      Form of First Amendment to Stockholders Agreement, dated as of
           November 13, 1995, by and among the Company,  Citicorp Venture
           Capital   Ltd.,   and   certain   investors   named   therein;
           incorporated  by reference to Exhibit 10.5 to Amendment  No. 3
           to the Company's Registration Statement on Form S-1, No.
           33-97568 filed on November 13, 1995

 10.6      Registration  Rights  Agreement for Common Stock,  dated as of
           January 18, 1994, by and among the Company,  Citicorp  Venture
           Capital Ltd. and certain investors named therein; incorporated
           by reference to Exhibit 10.4 to the Company's Quarterly Report
           on Form 10-Q for the fiscal quarter ended March 31, 1994

 10.7      CFR's Supplemental Executive Retirement Plan, dated October 28, 
           1992, as revised  effective  January 1, 1993, restated  through 
           the Second Amendment; incorporated by reference to Exhibit 10.8 
           to the Company's Annual  Report on Form 10-K for the year ended  
           December  31,  1996,  as amended  by the  Third Amendment dated 
           October 20, 1998


                                      E-1

<PAGE>

Exhibit
Number                             Description                              Page
- -------                            -----------                              ----
 10.8      Agreement for  Irrevocable  Trust Under CORT Furniture  Rental
           Supplemental  Executive  Retirement  Plan, dated June 1, 1996,
           between  CFR  and  Mentor  Trust  Company;   incorporated   by
           reference to Exhibit 10.9 to the  Company's  Annual  Report on
           Form 10-K for the year ended December 31, 1996

 10.9      Employment Agreement, dated September 1, 1994, between CFR and
           Charles M. Egan; incorporated by reference to Exhibit 10.10 to
           CFR's Annual  Report on Form 10-K for the year ended  December
           31, 1994

 10.10     Amended and Restated CORT Business  Services  Corporation 1995
           Directors  Stock Option Plan adopted by the Board of Directors
           October 18, 1995 and  amended  and  restated on May 14,  1997;
           incorporated  by reference to Exhibit  10.13 to the  Company's
           Quarterly  Report on Form 10-Q for the  fiscal  quarter  ended
           June 30, 1997

 10.11     Amended and Restated CORT Business  Services  Corporation 1995
           Stock  Based  Incentive  Compensation  Plan as  adopted by the
           Board of  Directors  on July 25, 1995 and amended and restated
           on May 14, 1997; incorporated by reference to Exhibit 10.17 to
           the  Company's  Quarterly  Report on Form 10-Q for the  fiscal
           quarter ended June 30, 1997

 10.12     CORT Business Services Corporation 1997 Directors Stock Option
           Plan,  as adopted by the  stockholders  of the  Company at the
           Annual Meeting of Stockholders  on May 14, 1997;  incorporated
           by reference to Appendix C to the Company's  Definitive  Proxy
           Statement on Schedule 14A, filed as of March 31, 1997

 10.13     Letter  Agreement dated March 25, 1999 between the Company and
           Paul N. Arnold

 10.14     Letter  Agreement dated March 25, 1999 between the Company and
           Anthony J. Bellerdine

 10.15     Letter  Agreement dated March 25, 1999 between the Company and
           Steven D. Jobes

 10.16     Letter  Agreement dated March 25, 1999 between the Company and
           Lloyd Lenson

 10.17     Letter  Agreement dated March 25, 1999 between the Company and
           Kenneth W. Hemm

 10.18     Letter  Agreement dated March 25, 1999 between the Company and
           Frances Ann Ziemniak

 11.1      Statement re computation of per share  earnings;  incorporated
           by  reference  to page 5 of the  Company's  Form  10-Q for the
           fiscal quarter ended March 31, 1999

 27        Financial Data Schedules


                                      E-2



                                                                    Exhibit 10.7

                        CORT FURNITURE RENTAL CORPORATION
                                Fairfax, Virginia
                                       of
                              MEETING OF DIRECTORS
                                   Containing
                                 THIRD AMENDMENT
                                       and
                                   Authorizing
               Additional Participants Under a Separate Exhibit C
                                     to the
                     SUPPLEMENTAL EXECUTIVE RETIREMENT PLAN


The  undersigned  being the Secretary of Cort Furniture  Rental  Corporation,  a
Delaware  corporation,  with principal  office located at 4401 Fair Lakes Court,
Fairfax,  Virginia 22033-3898  (hereinafter referred to as "Corporation"),  does
hereby  certify  that the  following  Resolution  was  adopted  by the  Board of
Directors of the  Corporation at a meeting duly held on the 20th day of October,
1998, in which a quorum was present:

WHEREAS,  the  Corporation  maintains  the Cort  Furniture  Rental  Supplemental
Executive  Retirement Plan  (hereinafter  referred to as "Plan") for certain key
management employees; and

WHEREAS,  under  Paragraph  12.4 of the  Plan  the  Board  of  Directors  of the
Corporation  retained  the right to amend the Plan in any and all  respects  and
from time to time which right has been exercised on two prior occasions; and

WHEREAS,  under  Paragraph  1.8  of the  Plan  the  Board  of  Directors  of the
Corporation has the right to select certain  employees of the Corporation  whose
responsibilities and actions have a substantial impact on the success of Cort as
a whole and that are part of a select group of management and highly compensated
employees; and

WHEREAS,  the  Board  of  Directors  of  the  Corporation  now  desires  to  add
participants to the Plan; and

WHEREAS, the Board of Directors of the Corporation now desires to amend the Plan
effective  January 1, 1999 to  establish  a separate  Exhibit C to add these new
participants  to the Plan  under the same  terms and  conditions  that  apply to
Exhibit B participants;


<PAGE>




NOW, THEREFORE, the premises considered,

                                      Be It

RESOLVED,  that the Board of Directors of the Corporation hereby authorizes that
the Plan be amended by adding the words "or Exhibit C" after the words  "Exhibit
B" wherever they appear in the Plan document text;

                                    And Be It

FURTHER  RESOLVED,  that  the  Board  of  Directors  of the  Corporation  hereby
authorizes that the attached marked Exhibit C be attached to the Plan.


                                                       Secretary


                                                   (Corporate Seal)


<PAGE>




                                    EXHIBIT C

                                     Part I

<TABLE>
<CAPTION>

Name of Participant    Date of Participation     Job Classification

<S>                          <C>               <C>                         
a.  George Bertrand          1/1/99            Operating Group Vice President
b.  Richard Ritter           1/1/99            Operating Group Vice President
c.  John Lackey              1/1/99            Operating Group Vice President
d.  Duane DeArmond           1/1/99            Operating Group Vice President
e.  Louis Caston             1/1/99            Operating Group Vice President
f.  David Janecek            1/1/99            Operating Group Vice President
g.  William Swets            1/1/99            Operating Group Vice President
h.  Robert Baker             1/1/99            Operating Group Vice President
i.  Maureen Thune            1/1/99            Staff Vice President
</TABLE>




                                                                   Exhibit 10.13

                       CORT Business Services Corporation
                              4401 Fair Lakes Court
                             Fairfax, Virginia 22033

                                 March 25, 1999

Paul N. Arnold

Dear Paul:

     In  recognition  of the  importance  and  value to CORT  Business  Services
Corporation (the "Company") of your continued services,  you and we agree as set
forth below.

          1. If you are employed by the Company when a Change of Control occurs:

               a. The  Company  will pay or cause to be paid to you a bonus (the
          "Bonus")  equal to  $1,200,000.00.  The Bonus  shall be payable to you
          within three business days of a Change of Control. All payments due to
          you  hereunder  will  be  subject  to all  applicable  employment  and
          withholding taxes.

               b. In addition to the Bonus,  if your employment with the Company
          is  terminated  (i) by the  Company  within  one year of a  Change  of
          Control  other than for Cause or (ii) by you for Good Reason,  you and
          your eligible  family members shall be entitled to a  continuation  of
          the welfare benefits of medical insurance,  dental insurance, and life
          insurance  until  the third  anniversary  of your  termination.  These
          benefits shall be provided to you at the same premium cost, and at the
          same  coverage  level,  as in  effect  as of  your  effective  date of
          termination.  However,  in the event the premium  cost and/or level of
          coverage shall change for all similarly situated  executive  employees
          of the Company, the cost and/or coverage level, likewise, shall change
          for you in a corresponding  manner.  The continuation of these welfare
          benefits shall be discontinued  prior to the end of such period in the
          event  you  have  available  substantially  similar  benefits  from  a
          subsequent employer, as determined by the Company's Board of Directors
          or the Board's designee.

               c. If any  benefit or payment  from the  Company to you  (whether
          paid or payable or distributed or distributable  pursuant to the terms
          of  this  letter  agreement  or  otherwise)  (a  "Payment")  shall  be
          determined to be an "Excess  Parachute  Payment" as defined in section
          280G(b)(1)  of the  Internal  Revenue  Code of 1986,  as amended  (the
          "Code"),  then the  aggregate  present  value of amounts  or  benefits
          payable  to  you  pursuant  to  this  letter   agreement   ("Agreement
          Payments")  shall be  reduced  (but  not  below  zero) to the  Reduced
          Amount.  The "Reduced  Amount" shall be an amount expressed in present
          value that maximizes the aggregate present value of Agreement Payments
          without  causing any  payments or benefits  hereunder  to be an Excess
          Parachute Payment.  Anything to the contrary  notwithstanding,  if the
          Reduced  Amount is zero and it is determined  further that any payment
          from  the  Company  to you  that  is not an  Agreement  Payment  would
          nevertheless  be an  Excess  Parachute  Payment,  then  the  aggregate
          present value of Payments that are not Agreement  Payments  shall also
          be  reduced  (but not below  zero) to an amount,  if any,  so that the
          present  value of such lesser amount  maximizes the aggregate  present
          value of Payments to you on an  after-tax  basis,  taking into account
          income and excise taxes under  section 1 and section 4999 of the Code.
          For purposes of this Section 1, present  value shall be  determined in
          accordance with section 280G(d)(4) of the Code.

<PAGE>

          2. As used  herein,  the  following  shall have the meanings set forth
     below:

               a. "Cause"  shall mean the  occurrence or existence of any of the
          following  with  respect to you,  as  determined  in good faith by the
          Board of Directors of the Company:

                    (1) your conviction of a felony  involving moral  turpitude;
               or

                    (2) your willful refusal, after notice and a thirty (30) day
               opportunity   to  cure,  to  perform  such  services  as  may  be
               reasonably  delegated  or assigned to you,  consistent  with your
               position, by the Board of Directors.

               b. "Change of Control" means and shall be deemed to have occurred
          upon:

                    (1) any person,  other than the Company or a Related  Party,
               acquires  directly or indirectly the beneficial  ownership of any
               voting  security  of  the  Company  and  immediately  after  such
               acquisition  such  person  has,   directly  or  indirectly,   the
               beneficial  ownership of voting  securities  representing  20% or
               more of the total voting power of all the then-outstanding voting
               securities of the Company, or

                    (2) those  individuals who as of the date hereof  constitute
               the  Board of  Directors  of the  Company  (the  "Board")  or who
               thereafter  are  elected  to the  Board and  whose  election,  or
               nomination  for election,  to the Board was approved by a vote of
               at least  two-thirds  (2/3) of the directors then still in office
               who either were directors as of the date hereof or whose election
               or nomination for election was previously so approved,  cease for
               any reason to  constitute a majority of the members of the Board;
               or

                    (3)   the   consummation   of   a   merger,   consolidation,
               recapitalization   or  reorganization  of  the  Company,   or  an
               acquisition   of   securities   or  assets  by  the   Company  (a
               "Transaction"),  other than a Transaction  with Related  Parties,
               and other than a Transaction which would result in the holders of
               voting   securities   having  100%  of  the  total  voting  power
               represented  by the  voting  securities  outstanding  immediately
               prior thereto continuing to hold voting securities of the Company
               or voting  securities of the  surviving  entity having at least a
               majority  of the total  voting  power  represented  by the voting
               securities  of the  Company  or the  voting  securities  of  such
               surviving entity outstanding  immediately after such Transaction;
               or

                    (4)  the  consummation  of a  complete  liquidation  of  the
               Company  or an  agreement  for  the  sale or  disposition  by the
               Company of all or substantially all of the Company's assets other
               than any such  transaction  which would result in Related Parties
               owning  or  acquiring  more than 50% of the  assets  owned by the
               Company immediately prior to the transaction.

<PAGE>

          Notwithstanding the foregoing, no Change of Control shall be deemed to
     have  occurred for  purposes of this letter  agreement if you are an equity
     participant  with the  acquiror  in the  transaction  that would  otherwise
     result in a Change of Control.

               c. "Good Reason" shall mean the occurrence or existence of any of
          the following with respect to you:

                    (1) your base  salary  plus bonus at target is reduced  from
               that currently in effect,  or your other employee benefits are in
               the aggregate  materially  reduced from those currently in effect
               (unless such reduction of employee  benefits applies to employees
               of the Company generally), or

                    (2) you are assigned  duties that are  otherwise  materially
               inconsistent with the duties currently performed by you;

                    provided, that (i) you notify the Company in writing of your
                    intention to terminate for either of the  foregoing  reasons
                    and (ii) the Company shall have not remedied such  situation
                    within  fifteen  (15)  days  after  receiving  such  written
                    notice.

               d. "Related Party" means (A) a  majority-owned  subsidiary of the
          Company;  or (B) a trustee or other fiduciary holding securities under
          an  employee  benefit  plan  of  the  Company  or  any  majority-owned
          subsidiary  of the Company;  or (C) a  corporation  owned  directly or
          indirectly by the  shareholders  of the Company in  substantially  the
          same  proportion  as  their  ownership  of  voting  securities  of the
          Company;  or (D) any  executive  officer or director of the Company or
          any affiliate of any executive officer or director of the Company.

          3. Nothing in this letter  agreement  shall be construed as giving you
     any right to remain in the employ of the Company and you hereby acknowledge
     that you are and will remain an employee-at-will of the Company, terminable
     with or without Cause.

          4. This letter agreement shall terminate one year from the date hereof
     if no Change of Control has occurred by such date.

          5.  This  letter  agreement  may be  amended  or  modified  only by an
     agreement in writing executed by you and the Company.

          6. This letter agreement shall be construed and interpreted  under the
     laws of the State of  Virginia.  Because it is agreed  that time will be of
     the essence in  determining  whether any payments are due to you under this
     letter  agreement,  any disputes  arising  hereunder  shall be submitted to
     binding  arbitration  in  Fairfax,  Virginia,  or such  other  place as the
     parties may agree.  The parties agree that the  arbitration  award shall be
     the sole and  exclusive  remedy  between them  regarding any and all claims
     arising hereunder.

<PAGE>

          The arbitration shall be conducted pursuant to the commercial rules of
     the American Arbitration Association, subject to the following provisions:

               a. the arbitration hearing shall be held within seven days (or as
          soon thereafter as possible) after the selection of the arbitrator, no
          continuance  of said  hearing  shall be  allowed  without  the  mutual
          consent  of the  parties,  absence  from  or  nonparticipation  at the
          hearing by either  party shall not  prevent the  issuance of an award,
          hearing  procedures  which will expedite the hearing may be ordered at
          the arbitrator's discretion,  and the arbitrator may close the hearing
          in his or her sole  discretion  when he or she  decides  he or she has
          heard sufficient evidence to satisfy issuance of an award;

               b. the  arbitrator's  award shall be rendered as expeditiously as
          possible and the parties will request that the  arbitrator  render the
          award no later than one week after the close of the hearing, the award
          of the  arbitrator  shall be final and binding upon the  parties,  the
          award may be  enforced  in any  appropriate  court as soon as possible
          after its  rendition and if an action is brought to confirm the award,
          both parties  agree that no appeal shall be taken by either party from
          any decision rendered in such action; and

               c.  if  you  are  the  prevailing  party  as  determined  by  the
          arbitrator,  in any such arbitration proceeding,  you shall be awarded
          reasonable costs and attorneys' fees.

          7. This agreement  shall inure to the benefit of your heirs,  assigns,
     and legal  representatives.  Additionally,  this agreement shall be binding
     upon the parties hereto, and their respective successors and assigns.

<PAGE>

     If the foregoing  accurately sets forth our  understanding  with respect to
the  subject  matter set forth  above,  please sign below and return an executed
copy of this letter to Frances Ann Ziemniak at the Company.

                                        Very truly yours,

                                        CORT BUSINESS SERVICES CORPORATION

                                        By: ______________________________
                                            Title:


Agreed and Accepted,
March ____, 1999



                                                                   Exhibit 10.14

                       CORT Business Services Corporation
                              4401 Fair Lakes Court
                             Fairfax, Virginia 22033

                                 March 25, 1999


Anthony J. Bellerdine

Dear Mr. Bellerdine:

     In  recognition  of the  importance  and  value to CORT  Business  Services
Corporation (the "Company") of your continued services,  you and we agree as set
forth below.

          1.  Subject to the  conditions  set forth in  Paragraph 3 below,  if a
     Change of Control occurs and your employment with the Company is terminated
     within one year of such Change of Control:

               a. The  Company  will pay or cause to be paid to you a bonus (the
          "Bonus")  equal to  $150,000.00.  The Bonus  shall be  payable  to you
          within three  business days of your  termination.  All payments due to
          you  hereunder  will  be  subject  to all  applicable  employment  and
          withholding taxes.

               b. In addition to the Bonus, you and your eligible family members
          shall be entitled to a continuation of the welfare benefits of medical
          insurance,  dental  insurance,  and life  insurance  until  the  third
          anniversary of your  termination.  These benefits shall be provided to
          you at the same premium cost,  and at the same coverage  level,  as in
          effect as of your effective date of termination. However, in the event
          the  premium  cost  and/or  level of  coverage  shall  change  for all
          similarly situated executive employees of the Company, the cost and/or
          coverage  level,  likewise,  shall  change for you in a  corresponding
          manner.   The   continuation  of  these  welfare   benefits  shall  be
          discontinued  prior to the end of such  period  in the  event you have
          available  substantially  similar benefits from a subsequent employer,
          as  determined  by the  Company's  Board of  Directors  or the Board's
          designee.

               c. If any  benefit or payment  from the  Company to you  (whether
          paid or payable or distributed or distributable  pursuant to the terms
          of  this  letter  agreement  or  otherwise)  (a  "Payment")  shall  be
          determined to be an "Excess  Parachute  Payment" as defined in section
          280G(b)(1)  of the  Internal  Revenue  Code of 1986,  as amended  (the
          "Code"),  then the  aggregate  present  value of amounts  or  benefits
          payable  to  you  pursuant  to  this  letter   agreement   ("Agreement
          Payments")  shall be  reduced  (but  not  below  zero) to the  Reduced
          Amount.  The "Reduced  Amount" shall be an amount expressed in present
          value that maximizes the aggregate present value of Agreement Payments
          without  causing any  payments or benefits  hereunder  to be an Excess
          Parachute Payment.  Anything to the contrary  notwithstanding,  if the
          Reduced  Amount is zero and it is determined  further that any payment
          from  the  Company  to you  that  is not an  Agreement  Payment  would
          nevertheless  be an  Excess  Parachute  Payment,  then  the  aggregate
          present value of Payments that are not Agreement  Payments  shall also
          be  reduced  (but not below  zero) to an amount,  if any,  so that the
          present  value of such lesser amount  maximizes the aggregate  present
          value of Payments to you on an  after-tax  basis,  taking into account
          income and excise taxes under  section 1 and section 4999 of the Code.
          For purposes of this Section 1, present  value shall be  determined in
          accordance with section 280G(d)(4) of the Code.

<PAGE>

          2. As used  herein,  the  following  shall have the meanings set forth
     below:

               a. "Cause"  shall mean the  occurrence or existence of any of the
          following  with  respect to you,  as  determined  in good faith by the
          Board of Directors of the Company:

                    (1) your conviction of a felony  involving moral  turpitude;
               or

                    (2) your willful refusal, after notice and a thirty (30) day
               opportunity   to  cure,  to  perform  such  services  as  may  be
               reasonably  delegated  or assigned to you,  consistent  with your
               position, by the Board of Directors.

               b. "Change of Control" means and shall be deemed to have occurred
          upon:

                    (1) any person,  other than the Company or a Related  Party,
               acquires  directly or indirectly the beneficial  ownership of any
               voting  security  of  the  Company  and  immediately  after  such
               acquisition  such  person  has,   directly  or  indirectly,   the
               beneficial  ownership of voting  securities  representing  20% or
               more of the total voting power of all the then-outstanding voting
               securities of the Company, or

                    (2) those  individuals who as of the date hereof  constitute
               the  Board of  Directors  of the  Company  (the  "Board")  or who
               thereafter  are  elected  to the  Board and  whose  election,  or
               nomination  for election,  to the Board was approved by a vote of
               at least  two-thirds  (2/3) of the directors then still in office
               who either were directors as of the date hereof or whose election
               or nomination for election was previously so approved,  cease for
               any reason to  constitute a majority of the members of the Board;
               or

                    (3)   the   consummation   of   a   merger,   consolidation,
               recapitalization   or  reorganization  of  the  Company,   or  an
               acquisition   of   securities   or  assets  by  the   Company  (a
               "Transaction"),  other than a Transaction  with Related  Parties,
               and other than a Transaction which would result in the holders of
               voting   securities   having  100%  of  the  total  voting  power
               represented  by the  voting  securities  outstanding  immediately
               prior thereto continuing to hold voting securities of the Company
               or voting  securities of the  surviving  entity having at least a
               majority  of the total  voting  power  represented  by the voting
               securities  of the  Company  or the  voting  securities  of  such
               surviving entity outstanding  immediately after such Transaction;
               or

                    (4)  the  consummation  of a  complete  liquidation  of  the
               Company  or an  agreement  for  the  sale or  disposition  by the
               Company of all or substantially all of the Company's assets other
               than any such  transaction  which would result in Related Parties
               owning  or  acquiring  more than 50% of the  assets  owned by the
               Company immediately prior to the transaction.

<PAGE>

               Notwithstanding  the  foregoing,  no Change of  Control  shall be
          deemed to have  occurred for purposes of this letter  agreement if you
          are an equity  participant  with the acquiror in the transaction  that
          would otherwise result in a Change of Control.

               c. "Good Reason" shall mean the occurrence or existence of any of
          the following with respect to you:

                    (1) your base  salary  plus bonus at target is reduced  from
               that currently in effect,  or your other employee benefits are in
               the aggregate  materially  reduced from those currently in effect
               (unless such reduction of employee  benefits applies to employees
               of the Company generally), or

                    (2) you are assigned  duties that are  otherwise  materially
               inconsistent with the duties currently performed by you;

                    provided, that (i) you notify the Company in writing of your
                    intention to terminate for either of the  foregoing  reasons
                    and (ii) the Company shall have not remedied such  situation
                    within  fifteen  (15)  days  after  receiving  such  written
                    notice.

               d. "Related Party" means (A) a  majority-owned  subsidiary of the
          Company;  or (B) a trustee or other fiduciary holding securities under
          an  employee  benefit  plan  of  the  Company  or  any  majority-owned
          subsidiary  of the Company;  or (C) a  corporation  owned  directly or
          indirectly by the  shareholders  of the Company in  substantially  the
          same  proportion  as  their  ownership  of  voting  securities  of the
          Company;  or (D) any  executive  officer or director of the Company or
          any affiliate of any executive officer or director of the Company.

          3. Payment of the Bonus and other benefits set forth in Paragraph 1 is
     subject to the following conditions:

               a. you shall not have breached any term of this letter  agreement
          in any material respect;

               b.  your   employment  with  the  Company  shall  not  have  been
          terminated for Cause; and

               c. you shall not have voluntarily terminated your employment with
          the Company unless you have Good Reason.

          4. Nothing in this letter  agreement  shall be construed as giving you
     any right to remain in the employ of the Company and you hereby acknowledge
     that you are and will remain an employee-at-will of the Company, terminable
     with or without Cause.

          5. This letter agreement shall terminate one year from the date hereof
     if no Change of Control has occurred by such date.

          6.  This  letter  agreement  may be  amended  or  modified  only by an
     agreement in writing executed by you and the Company.

<PAGE>

          7. This letter agreement shall be construed and interpreted  under the
     laws of the State of  Virginia.  Because it is agreed  that time will be of
     the essence in  determining  whether any payments are due to you under this
     letter  agreement,  any disputes  arising  hereunder  shall be submitted to
     binding  arbitration  in  Fairfax,  Virginia,  or such  other  place as the
     parties may agree.  The parties agree that the  arbitration  award shall be
     the sole and  exclusive  remedy  between them  regarding any and all claims
     arising hereunder.

          The arbitration shall be conducted pursuant to the commercial rules of
     the American Arbitration Association, subject to the following provisions:

               a. the arbitration hearing shall be held within seven days (or as
          soon thereafter as possible) after the selection of the arbitrator, no
          continuance  of said  hearing  shall be  allowed  without  the  mutual
          consent  of the  parties,  absence  from  or  nonparticipation  at the
          hearing by either  party shall not  prevent the  issuance of an award,
          hearing  procedures  which will expedite the hearing may be ordered at
          the arbitrator's discretion,  and the arbitrator may close the hearing
          in his or her sole  discretion  when he or she  decides  he or she has
          heard sufficient evidence to satisfy issuance of an award;

               b. the  arbitrator's  award shall be rendered as expeditiously as
          possible and the parties will request that the  arbitrator  render the
          award no later than one week after the close of the hearing, the award
          of the  arbitrator  shall be final and binding upon the  parties,  the
          award may be  enforced  in any  appropriate  court as soon as possible
          after its  rendition and if an action is brought to confirm the award,
          both parties  agree that no appeal shall be taken by either party from
          any decision rendered in such action; and

               c.  if  you  are  the  prevailing  party  as  determined  by  the
          arbitrator,  in any such arbitration proceeding,  you shall be awarded
          reasonable costs and attorneys' fees.

          8. This agreement  shall inure to the benefit of your heirs,  assigns,
     and legal  representatives.  Additionally,  this agreement shall be binding
     upon the parties hereto, and their respective successors and assigns.

<PAGE>

     If the foregoing  accurately sets forth our  understanding  with respect to
the  subject  matter set forth  above,  please sign below and return an executed
copy of this letter to Frances Ann Ziemniak at the Company.

                                        Very truly yours,

                                        CORT BUSINESS SERVICES CORPORATION

                                        By: ______________________________
                                            Title:


Agreed and Accepted,
March ____, 1999



                                                                   Exhibit 10.15

                       CORT Business Services Corporation
                              4401 Fair Lakes Court
                             Fairfax, Virginia 22033

                                 March 25, 1999


Steven D. Jobes

Dear Mr. Jobes:

     In  recognition  of the  importance  and  value to CORT  Business  Services
Corporation (the "Company") of your continued services,  you and we agree as set
forth below.

          1.  Subject to the  conditions  set forth in  Paragraph 3 below,  if a
     Change of Control occurs and your employment with the Company is terminated
     within one year of such Change of Control:

               a. The  Company  will pay or cause to be paid to you a bonus (the
          "Bonus")  equal to  $400,000.00.  The Bonus  shall be  payable  to you
          within three  business days of your  termination.  All payments due to
          you  hereunder  will  be  subject  to all  applicable  employment  and
          withholding taxes.

               b. In addition to the Bonus, you and your eligible family members
          shall be entitled to a continuation of the welfare benefits of medical
          insurance,  dental  insurance,  and life  insurance  until  the  third
          anniversary of your  termination.  These benefits shall be provided to
          you at the same premium cost,  and at the same coverage  level,  as in
          effect as of your effective date of termination. However, in the event
          the  premium  cost  and/or  level of  coverage  shall  change  for all
          similarly situated executive employees of the Company, the cost and/or
          coverage  level,  likewise,  shall  change for you in a  corresponding
          manner.   The   continuation  of  these  welfare   benefits  shall  be
          discontinued  prior to the end of such  period  in the  event you have
          available  substantially  similar benefits from a subsequent employer,
          as  determined  by the  Company's  Board of  Directors  or the Board's
          designee.

               c. If any  benefit or payment  from the  Company to you  (whether
          paid or payable or distributed or distributable  pursuant to the terms
          of  this  letter  agreement  or  otherwise)  (a  "Payment")  shall  be
          determined to be an "Excess  Parachute  Payment" as defined in section
          280G(b)(1)  of the  Internal  Revenue  Code of 1986,  as amended  (the
          "Code"),  then the  aggregate  present  value of amounts  or  benefits
          payable  to  you  pursuant  to  this  letter   agreement   ("Agreement
          Payments")  shall be  reduced  (but  not  below  zero) to the  Reduced
          Amount.  The "Reduced  Amount" shall be an amount expressed in present
          value that maximizes the aggregate present value of Agreement Payments
          without  causing any  payments or benefits  hereunder  to be an Excess
          Parachute Payment.  Anything to the contrary  notwithstanding,  if the
          Reduced  Amount is zero and it is determined  further that any payment
          from  the  Company  to you  that  is not an  Agreement  Payment  would
          nevertheless  be an  Excess  Parachute  Payment,  then  the  aggregate
          present value of Payments that are not Agreement  Payments  shall also
          be  reduced  (but not below  zero) to an amount,  if any,  so that the
          present  value of such lesser amount  maximizes the aggregate  present
          value of Payments to you on an  after-tax  basis,  taking into account
          income and excise taxes under  section 1 and section 4999 of the Code.
          For purposes of this Section 1, present  value shall be  determined in
          accordance with section 280G(d)(4) of the Code.

<PAGE>

          2. As used  herein,  the  following  shall have the meanings set forth
     below:

               a. "Cause"  shall mean the  occurrence or existence of any of the
          following  with  respect to you,  as  determined  in good faith by the
          Board of Directors of the Company:

                    (1) your conviction of a felony  involving moral  turpitude;
               or

                    (2) your willful refusal, after notice and a thirty (30) day
               opportunity   to  cure,  to  perform  such  services  as  may  be
               reasonably  delegated  or assigned to you,  consistent  with your
               position, by the Board of Directors.

               b. "Change of Control" means and shall be deemed to have occurred
          upon:

                    (1) any person,  other than the Company or a Related  Party,
               acquires  directly or indirectly the beneficial  ownership of any
               voting  security  of  the  Company  and  immediately  after  such
               acquisition  such  person  has,   directly  or  indirectly,   the
               beneficial  ownership of voting  securities  representing  20% or
               more of the total voting power of all the then-outstanding voting
               securities of the Company, or

                    (2) those  individuals who as of the date hereof  constitute
               the  Board of  Directors  of the  Company  (the  "Board")  or who
               thereafter  are  elected  to the  Board and  whose  election,  or
               nomination  for election,  to the Board was approved by a vote of
               at least  two-thirds  (2/3) of the directors then still in office
               who either were directors as of the date hereof or whose election
               or nomination for election was previously so approved,  cease for
               any reason to  constitute a majority of the members of the Board;
               or

                    (3)   the   consummation   of   a   merger,   consolidation,
               recapitalization   or  reorganization  of  the  Company,   or  an
               acquisition   of   securities   or  assets  by  the   Company  (a
               "Transaction"),  other than a Transaction  with Related  Parties,
               and other than a Transaction which would result in the holders of
               voting   securities   having  100%  of  the  total  voting  power
               represented  by the  voting  securities  outstanding  immediately
               prior thereto continuing to hold voting securities of the Company
               or voting  securities of the  surviving  entity having at least a
               majority  of the total  voting  power  represented  by the voting
               securities  of the  Company  or the  voting  securities  of  such
               surviving entity outstanding  immediately after such Transaction;
               or

                    (4)  the  consummation  of a  complete  liquidation  of  the
               Company  or an  agreement  for  the  sale or  disposition  by the
               Company of all or substantially all of the Company's assets other
               than any such  transaction  which would result in Related Parties
               owning  or  acquiring  more than 50% of the  assets  owned by the
               Company immediately prior to the transaction.

<PAGE>

               Notwithstanding  the  foregoing,  no Change of  Control  shall be
          deemed to have  occurred for purposes of this letter  agreement if you
          are an equity  participant  with the acquiror in the transaction  that
          would otherwise result in a Change of Control.

               c. "Good Reason" shall mean the occurrence or existence of any of
          the following with respect to you:

                    (1) your base  salary  plus bonus at target is reduced  from
               that currently in effect,  or your other employee benefits are in
               the aggregate  materially  reduced from those currently in effect
               (unless such reduction of employee  benefits applies to employees
               of the Company generally), or

                    (2) you are assigned  duties that are  otherwise  materially
               inconsistent with the duties currently performed by you;

                    provided, that (i) you notify the Company in writing of your
                    intention to terminate for either of the  foregoing  reasons
                    and (ii) the Company shall have not remedied such  situation
                    within  fifteen  (15)  days  after  receiving  such  written
                    notice.

               d. "Related Party" means (A) a  majority-owned  subsidiary of the
          Company;  or (B) a trustee or other fiduciary holding securities under
          an  employee  benefit  plan  of  the  Company  or  any  majority-owned
          subsidiary  of the Company;  or (C) a  corporation  owned  directly or
          indirectly by the  shareholders  of the Company in  substantially  the
          same  proportion  as  their  ownership  of  voting  securities  of the
          Company;  or (D) any  executive  officer or director of the Company or
          any affiliate of any executive officer or director of the Company.

          3. Payment of the Bonus and other benefits set forth in Paragraph 1 is
     subject to the following conditions:

               a. you shall not have breached any term of this letter  agreement
          in any material respect;

               b.  your   employment  with  the  Company  shall  not  have  been
          terminated for Cause; and

               c. you shall not have voluntarily terminated your employment with
          the Company unless you have Good Reason.

          4. Nothing in this letter  agreement  shall be construed as giving you
     any right to remain in the employ of the Company and you hereby acknowledge
     that you are and will remain an employee-at-will of the Company, terminable
     with or without Cause.

          5. This letter agreement shall terminate one year from the date hereof
     if no Change of Control has occurred by such date.

          6.  This  letter  agreement  may be  amended  or  modified  only by an
     agreement in writing executed by you and the Company.

          7. This letter agreement shall be construed and interpreted  under the
     laws of the State of  Virginia.  Because it is agreed  that time will be of
     the essence in  determining  whether any payments are due to you under this
     letter  agreement,  any disputes  arising  hereunder  shall be submitted to
     binding  arbitration  in  Fairfax,  Virginia,  or such  other  place as the
     parties may agree.  The parties agree that the  arbitration  award shall be
     the sole and  exclusive  remedy  between them  regarding any and all claims
     arising hereunder.

<PAGE>

          The arbitration shall be conducted pursuant to the commercial rules of
     the American Arbitration Association, subject to the following provisions:

               a. the arbitration hearing shall be held within seven days (or as
          soon thereafter as possible) after the selection of the arbitrator, no
          continuance  of said  hearing  shall be  allowed  without  the  mutual
          consent  of the  parties,  absence  from  or  nonparticipation  at the
          hearing by either  party shall not  prevent the  issuance of an award,
          hearing  procedures  which will expedite the hearing may be ordered at
          the arbitrator's discretion,  and the arbitrator may close the hearing
          in his or her sole  discretion  when he or she  decides  he or she has
          heard sufficient evidence to satisfy issuance of an award;

               b. the  arbitrator's  award shall be rendered as expeditiously as
          possible and the parties will request that the  arbitrator  render the
          award no later than one week after the close of the hearing, the award
          of the  arbitrator  shall be final and binding upon the  parties,  the
          award may be  enforced  in any  appropriate  court as soon as possible
          after its  rendition and if an action is brought to confirm the award,
          both parties  agree that no appeal shall be taken by either party from
          any decision rendered in such action; and

               c.  if  you  are  the  prevailing  party  as  determined  by  the
          arbitrator,  in any such arbitration proceeding,  you shall be awarded
          reasonable costs and attorneys' fees.

          8. This agreement  shall inure to the benefit of your heirs,  assigns,
     and legal  representatives.  Additionally,  this agreement shall be binding
     upon the parties hereto, and their respective successors and assigns.

<PAGE>

     If the foregoing  accurately sets forth our  understanding  with respect to
the  subject  matter set forth  above,  please sign below and return an executed
copy of this letter to Frances Ann Ziemniak at the Company.

                                        Very truly yours,

                                        CORT BUSINESS SERVICES CORPORATION

                                        By: ______________________________
                                            Title:


Agreed and Accepted,
March ____, 1999



                                                                   Exhibit 10.16

                       CORT Business Services Corporation
                              4401 Fair Lakes Court
                             Fairfax, Virginia 22033

                                 March 25, 1999


Lloyd Lenson

Dear Mr. Lenson:

     In  recognition  of the  importance  and  value to CORT  Business  Services
Corporation (the "Company") of your continued services,  you and we agree as set
forth below.

          1.  Subject to the  conditions  set forth in  Paragraph 3 below,  if a
     Change of Control occurs and your employment with the Company is terminated
     within one year of such Change of Control:

               a. The  Company  will pay or cause to be paid to you a bonus (the
          "Bonus")  equal to  $400,000.00.  The Bonus  shall be  payable  to you
          within three  business days of your  termination.  All payments due to
          you  hereunder  will  be  subject  to all  applicable  employment  and
          withholding taxes.

               b. In addition to the Bonus, you and your eligible family members
          shall be entitled to a continuation of the welfare benefits of medical
          insurance,  dental  insurance,  and life  insurance  until  the  third
          anniversary of your  termination.  These benefits shall be provided to
          you at the same premium cost,  and at the same coverage  level,  as in
          effect as of your effective date of termination. However, in the event
          the  premium  cost  and/or  level of  coverage  shall  change  for all
          similarly situated executive employees of the Company, the cost and/or
          coverage  level,  likewise,  shall  change for you in a  corresponding
          manner.   The   continuation  of  these  welfare   benefits  shall  be
          discontinued  prior to the end of such  period  in the  event you have
          available  substantially  similar benefits from a subsequent employer,
          as  determined  by the  Company's  Board of  Directors  or the Board's
          designee.

               c. If any  benefit or payment  from the  Company to you  (whether
          paid or payable or distributed or distributable  pursuant to the terms
          of  this  letter  agreement  or  otherwise)  (a  "Payment")  shall  be
          determined to be an "Excess  Parachute  Payment" as defined in section
          280G(b)(1)  of the  Internal  Revenue  Code of 1986,  as amended  (the
          "Code"),  then the  aggregate  present  value of amounts  or  benefits
          payable  to  you  pursuant  to  this  letter   agreement   ("Agreement
          Payments")  shall be  reduced  (but  not  below  zero) to the  Reduced
          Amount.  The "Reduced  Amount" shall be an amount expressed in present
          value that maximizes the aggregate present value of Agreement Payments
          without  causing any  payments or benefits  hereunder  to be an Excess
          Parachute Payment.  Anything to the contrary  notwithstanding,  if the
          Reduced  Amount is zero and it is determined  further that any payment
          from  the  Company  to you  that  is not an  Agreement  Payment  would
          nevertheless  be an  Excess  Parachute  Payment,  then  the  aggregate
          present value of Payments that are not Agreement  Payments  shall also
          be  reduced  (but not below  zero) to an amount,  if any,  so that the
          present  value of such lesser amount  maximizes the aggregate  present
          value of Payments to you on an  after-tax  basis,  taking into account
          income and excise taxes under  section 1 and section 4999 of the Code.
          For purposes of this Section 1, present  value shall be  determined in
          accordance with section 280G(d)(4) of the Code.

<PAGE>

          2. As used  herein,  the  following  shall have the meanings set forth
     below:

               a. "Cause"  shall mean the  occurrence or existence of any of the
          following  with  respect to you,  as  determined  in good faith by the
          Board of Directors of the Company:

                    (1) your conviction of a felony  involving moral  turpitude;
               or

                    (2) your willful refusal, after notice and a thirty (30) day
               opportunity   to  cure,  to  perform  such  services  as  may  be
               reasonably  delegated  or assigned to you,  consistent  with your
               position, by the Board of Directors.

               b. "Change of Control" means and shall be deemed to have occurred
          upon:

                    (1) any person,  other than the Company or a Related  Party,
               acquires  directly or indirectly the beneficial  ownership of any
               voting  security  of  the  Company  and  immediately  after  such
               acquisition  such  person  has,   directly  or  indirectly,   the
               beneficial  ownership of voting  securities  representing  20% or
               more of the total voting power of all the then-outstanding voting
               securities of the Company, or

                    (2) those  individuals who as of the date hereof  constitute
               the  Board of  Directors  of the  Company  (the  "Board")  or who
               thereafter  are  elected  to the  Board and  whose  election,  or
               nomination  for election,  to the Board was approved by a vote of
               at least  two-thirds  (2/3) of the directors then still in office
               who either were directors as of the date hereof or whose election
               or nomination for election was previously so approved,  cease for
               any reason to  constitute a majority of the members of the Board;
               or

                    (3)   the   consummation   of   a   merger,   consolidation,
               recapitalization   or  reorganization  of  the  Company,   or  an
               acquisition   of   securities   or  assets  by  the   Company  (a
               "Transaction"),  other than a Transaction  with Related  Parties,
               and other than a Transaction which would result in the holders of
               voting   securities   having  100%  of  the  total  voting  power
               represented  by the  voting  securities  outstanding  immediately
               prior thereto continuing to hold voting securities of the Company
               or voting  securities of the  surviving  entity having at least a
               majority  of the total  voting  power  represented  by the voting
               securities  of the  Company  or the  voting  securities  of  such
               surviving entity outstanding  immediately after such Transaction;
               or

                    (4)  the  consummation  of a  complete  liquidation  of  the
               Company  or an  agreement  for  the  sale or  disposition  by the
               Company of all or substantially all of the Company's assets other
               than any such  transaction  which would result in Related Parties
               owning  or  acquiring  more than 50% of the  assets  owned by the
               Company immediately prior to the transaction.

<PAGE>

               Notwithstanding  the  foregoing,  no Change of  Control  shall be
          deemed to have  occurred for purposes of this letter  agreement if you
          are an equity  participant  with the acquiror in the transaction  that
          would otherwise result in a Change of Control.

               c. "Good Reason" shall mean the occurrence or existence of any of
          the following with respect to you:

                    (1) your base  salary  plus bonus at target is reduced  from
               that currently in effect,  or your other employee benefits are in
               the aggregate  materially  reduced from those currently in effect
               (unless such reduction of employee  benefits applies to employees
               of the Company generally), or

                    (2) you are assigned  duties that are  otherwise  materially
               inconsistent with the duties currently performed by you;

                    provided, that (i) you notify the Company in writing of your
                    intention to terminate for either of the  foregoing  reasons
                    and (ii) the Company shall have not remedied such  situation
                    within  fifteen  (15)  days  after  receiving  such  written
                    notice.

               d. "Related Party" means (A) a  majority-owned  subsidiary of the
          Company;  or (B) a trustee or other fiduciary holding securities under
          an  employee  benefit  plan  of  the  Company  or  any  majority-owned
          subsidiary  of the Company;  or (C) a  corporation  owned  directly or
          indirectly by the  shareholders  of the Company in  substantially  the
          same  proportion  as  their  ownership  of  voting  securities  of the
          Company;  or (D) any  executive  officer or director of the Company or
          any affiliate of any executive officer or director of the Company.

          3. Payment of the Bonus and other benefits set forth in Paragraph 1 is
     subject to the following conditions:

               a. you shall not have breached any term of this letter  agreement
          in any material respect;

               b.  your   employment  with  the  Company  shall  not  have  been
          terminated for Cause; and

               c. you shall not have voluntarily terminated your employment with
          the Company unless you have Good Reason.

          4. Nothing in this letter  agreement  shall be construed as giving you
     any right to remain in the employ of the Company and you hereby acknowledge
     that you are and will remain an employee-at-will of the Company, terminable
     with or without Cause.

          5. This letter agreement shall terminate one year from the date hereof
     if no Change of Control has occurred by such date.

          6.  This  letter  agreement  may be  amended  or  modified  only by an
     agreement in writing executed by you and the Company.

          7. This letter agreement shall be construed and interpreted  under the
     laws of the State of  Virginia.  Because it is agreed  that time will be of
     the essence in  determining  whether any payments are due to you under this
     letter  agreement,  any disputes  arising  hereunder  shall be submitted to
     binding  arbitration  in  Fairfax,  Virginia,  or such  other  place as the
     parties may agree.  The parties agree that the  arbitration  award shall be
     the sole and  exclusive  remedy  between them  regarding any and all claims
     arising hereunder.

<PAGE>

          The arbitration shall be conducted pursuant to the commercial rules of
     the American Arbitration Association, subject to the following provisions:

               a. the arbitration hearing shall be held within seven days (or as
          soon thereafter as possible) after the selection of the arbitrator, no
          continuance  of said  hearing  shall be  allowed  without  the  mutual
          consent  of the  parties,  absence  from  or  nonparticipation  at the
          hearing by either  party shall not  prevent the  issuance of an award,
          hearing  procedures  which will expedite the hearing may be ordered at
          the arbitrator's discretion,  and the arbitrator may close the hearing
          in his or her sole  discretion  when he or she  decides  he or she has
          heard sufficient evidence to satisfy issuance of an award;

               b. the  arbitrator's  award shall be rendered as expeditiously as
          possible and the parties will request that the  arbitrator  render the
          award no later than one week after the close of the hearing, the award
          of the  arbitrator  shall be final and binding upon the  parties,  the
          award may be  enforced  in any  appropriate  court as soon as possible
          after its  rendition and if an action is brought to confirm the award,
          both parties  agree that no appeal shall be taken by either party from
          any decision rendered in such action; and

               c.  if  you  are  the  prevailing  party  as  determined  by  the
          arbitrator,  in any such arbitration proceeding,  you shall be awarded
          reasonable costs and attorneys' fees.

          8. This agreement  shall inure to the benefit of your heirs,  assigns,
     and legal  representatives.  Additionally,  this agreement shall be binding
     upon the parties hereto, and their respective successors and assigns.

<PAGE>

     If the foregoing  accurately sets forth our  understanding  with respect to
the  subject  matter set forth  above,  please sign below and return an executed
copy of this letter to Frances Ann Ziemniak at the Company.

                                        Very truly yours,

                                        CORT BUSINESS SERVICES CORPORATION

                                        By: ______________________________
                                            Title:


Agreed and Accepted,
March ____, 1999



                                                                   Exhibit 10.17

                       CORT Business Services Corporation
                              4401 Fair Lakes Court
                             Fairfax, Virginia 22033

                                 March 25, 1999


Kenneth W. Hemm

Dear Mr. Hemm:

     In  recognition  of the  importance  and  value to CORT  Business  Services
Corporation (the "Company") of your continued services,  you and we agree as set
forth below.

          1.  Subject to the  conditions  set forth in  Paragraph 3 below,  if a
     Change of Control occurs and your employment with the Company is terminated
     within one year of such Change of Control:

               a. The  Company  will pay or cause to be paid to you a bonus (the
          "Bonus")  equal to  $400,000.00.  The Bonus  shall be  payable  to you
          within three  business days of your  termination.  All payments due to
          you  hereunder  will  be  subject  to all  applicable  employment  and
          withholding taxes.

               b. In addition to the Bonus, you and your eligible family members
          shall be entitled to a continuation of the welfare benefits of medical
          insurance,  dental  insurance,  and life  insurance  until  the  third
          anniversary of your  termination.  These benefits shall be provided to
          you at the same premium cost,  and at the same coverage  level,  as in
          effect as of your effective date of termination. However, in the event
          the  premium  cost  and/or  level of  coverage  shall  change  for all
          similarly situated executive employees of the Company, the cost and/or
          coverage  level,  likewise,  shall  change for you in a  corresponding
          manner.   The   continuation  of  these  welfare   benefits  shall  be
          discontinued  prior to the end of such  period  in the  event you have
          available  substantially  similar benefits from a subsequent employer,
          as  determined  by the  Company's  Board of  Directors  or the Board's
          designee.

               c. If any  benefit or payment  from the  Company to you  (whether
          paid or payable or distributed or distributable  pursuant to the terms
          of  this  letter  agreement  or  otherwise)  (a  "Payment")  shall  be
          determined to be an "Excess  Parachute  Payment" as defined in section
          280G(b)(1)  of the  Internal  Revenue  Code of 1986,  as amended  (the
          "Code"),  then the  aggregate  present  value of amounts  or  benefits
          payable  to  you  pursuant  to  this  letter   agreement   ("Agreement
          Payments")  shall be  reduced  (but  not  below  zero) to the  Reduced
          Amount.  The "Reduced  Amount" shall be an amount expressed in present
          value that maximizes the aggregate present value of Agreement Payments
          without  causing any  payments or benefits  hereunder  to be an Excess
          Parachute Payment.  Anything to the contrary  notwithstanding,  if the
          Reduced  Amount is zero and it is determined  further that any payment
          from  the  Company  to you  that  is not an  Agreement  Payment  would
          nevertheless  be an  Excess  Parachute  Payment,  then  the  aggregate
          present value of Payments that are not Agreement  Payments  shall also
          be  reduced  (but not below  zero) to an amount,  if any,  so that the
          present  value of such lesser amount  maximizes the aggregate  present
          value of Payments to you on an  after-tax  basis,  taking into account
          income and excise taxes under  section 1 and section 4999 of the Code.
          For purposes of this Section 1, present  value shall be  determined in
          accordance with section 280G(d)(4) of the Code.

<PAGE>

          2. As used  herein,  the  following  shall have the meanings set forth
     below:

               a. "Cause"  shall mean the  occurrence or existence of any of the
          following  with  respect to you,  as  determined  in good faith by the
          Board of Directors of the Company:

                    (1) your conviction of a felony  involving moral  turpitude;
               or

                    (2) your willful refusal, after notice and a thirty (30) day
               opportunity   to  cure,  to  perform  such  services  as  may  be
               reasonably  delegated  or assigned to you,  consistent  with your
               position, by the Board of Directors.

               b. "Change of Control" means and shall be deemed to have occurred
          upon:

                    (1) any person,  other than the Company or a Related  Party,
               acquires  directly or indirectly the beneficial  ownership of any
               voting  security  of  the  Company  and  immediately  after  such
               acquisition  such  person  has,   directly  or  indirectly,   the
               beneficial  ownership of voting  securities  representing  20% or
               more of the total voting power of all the then-outstanding voting
               securities of the Company, or

                    (2) those  individuals who as of the date hereof  constitute
               the  Board of  Directors  of the  Company  (the  "Board")  or who
               thereafter  are  elected  to the  Board and  whose  election,  or
               nomination  for election,  to the Board was approved by a vote of
               at least  two-thirds  (2/3) of the directors then still in office
               who either were directors as of the date hereof or whose election
               or nomination for election was previously so approved,  cease for
               any reason to  constitute a majority of the members of the Board;
               or

                    (3)   the   consummation   of   a   merger,   consolidation,
               recapitalization   or  reorganization  of  the  Company,   or  an
               acquisition   of   securities   or  assets  by  the   Company  (a
               "Transaction"),  other than a Transaction  with Related  Parties,
               and other than a Transaction which would result in the holders of
               voting   securities   having  100%  of  the  total  voting  power
               represented  by the  voting  securities  outstanding  immediately
               prior thereto continuing to hold voting securities of the Company
               or voting  securities of the  surviving  entity having at least a
               majority  of the total  voting  power  represented  by the voting
               securities  of the  Company  or the  voting  securities  of  such
               surviving entity outstanding  immediately after such Transaction;
               or

                    (4)  the  consummation  of a  complete  liquidation  of  the
               Company  or an  agreement  for  the  sale or  disposition  by the
               Company of all or substantially all of the Company's assets other
               than any such  transaction  which would result in Related Parties
               owning  or  acquiring  more than 50% of the  assets  owned by the
               Company immediately prior to the transaction.

<PAGE>

               Notwithstanding  the  foregoing,  no Change of  Control  shall be
          deemed to have  occurred for purposes of this letter  agreement if you
          are an equity  participant  with the acquiror in the transaction  that
          would otherwise result in a Change of Control.

               c. "Good Reason" shall mean the occurrence or existence of any of
          the following with respect to you:

                    (1) your base  salary  plus bonus at target is reduced  from
               that currently in effect,  or your other employee benefits are in
               the aggregate  materially  reduced from those currently in effect
               (unless such reduction of employee  benefits applies to employees
               of the Company generally), or

                    (2) you are assigned  duties that are  otherwise  materially
               inconsistent with the duties currently performed by you;

                    provided, that (i) you notify the Company in writing of your
                    intention to terminate for either of the  foregoing  reasons
                    and (ii) the Company shall have not remedied such  situation
                    within  fifteen  (15)  days  after  receiving  such  written
                    notice.

               d. "Related Party" means (A) a  majority-owned  subsidiary of the
          Company;  or (B) a trustee or other fiduciary holding securities under
          an  employee  benefit  plan  of  the  Company  or  any  majority-owned
          subsidiary  of the Company;  or (C) a  corporation  owned  directly or
          indirectly by the  shareholders  of the Company in  substantially  the
          same  proportion  as  their  ownership  of  voting  securities  of the
          Company;  or (D) any  executive  officer or director of the Company or
          any affiliate of any executive officer or director of the Company.

          3. Payment of the Bonus and other benefits set forth in Paragraph 1 is
     subject to the following conditions:

               a. you shall not have breached any term of this letter  agreement
          in any material respect;

               b.  your   employment  with  the  Company  shall  not  have  been
          terminated for Cause; and

               c. you shall not have voluntarily terminated your employment with
          the Company unless you have Good Reason.

          4. Nothing in this letter  agreement  shall be construed as giving you
     any right to remain in the employ of the Company and you hereby acknowledge
     that you are and will remain an employee-at-will of the Company, terminable
     with or without Cause.

          5. This letter agreement shall terminate one year from the date hereof
     if no Change of Control has occurred by such date.

          6.  This  letter  agreement  may be  amended  or  modified  only by an
     agreement in writing executed by you and the Company.

          7. This letter agreement shall be construed and interpreted  under the
     laws of the State of  Virginia.  Because it is agreed  that time will be of
     the essence in  determining  whether any payments are due to you under this
     letter  agreement,  any disputes  arising  hereunder  shall be submitted to
     binding  arbitration  in  Fairfax,  Virginia,  or such  other  place as the
     parties may agree.  The parties agree that the  arbitration  award shall be
     the sole and  exclusive  remedy  between them  regarding any and all claims
     arising hereunder.

<PAGE>

          The arbitration shall be conducted pursuant to the commercial rules of
     the American Arbitration Association, subject to the following provisions:

               a. the arbitration hearing shall be held within seven days (or as
          soon thereafter as possible) after the selection of the arbitrator, no
          continuance  of said  hearing  shall be  allowed  without  the  mutual
          consent  of the  parties,  absence  from  or  nonparticipation  at the
          hearing by either  party shall not  prevent the  issuance of an award,
          hearing  procedures  which will expedite the hearing may be ordered at
          the arbitrator's discretion,  and the arbitrator may close the hearing
          in his or her sole  discretion  when he or she  decides  he or she has
          heard sufficient evidence to satisfy issuance of an award;

               b. the  arbitrator's  award shall be rendered as expeditiously as
          possible and the parties will request that the  arbitrator  render the
          award no later than one week after the close of the hearing, the award
          of the  arbitrator  shall be final and binding upon the  parties,  the
          award may be  enforced  in any  appropriate  court as soon as possible
          after its  rendition and if an action is brought to confirm the award,
          both parties  agree that no appeal shall be taken by either party from
          any decision rendered in such action; and

               c.  if  you  are  the  prevailing  party  as  determined  by  the
          arbitrator,  in any such arbitration proceeding,  you shall be awarded
          reasonable costs and attorneys' fees.

          8. This agreement  shall inure to the benefit of your heirs,  assigns,
     and legal  representatives.  Additionally,  this agreement shall be binding
     upon the parties hereto, and their respective successors and assigns.

<PAGE>

     If the foregoing  accurately sets forth our  understanding  with respect to
the  subject  matter set forth  above,  please sign below and return an executed
copy of this letter to Frances Ann Ziemniak at the Company.

                                        Very truly yours,

                                        CORT BUSINESS SERVICES CORPORATION

                                        By: ______________________________
                                            Title:


Agreed and Accepted,
March ____, 1999



                                                                   Exhibit 10.18

                       CORT Business Services Corporation
                              4401 Fair Lakes Court
                             Fairfax, Virginia 22033

                                 March 25, 1999


Frances Ann Ziemniak

Dear Ms. Ziemniak:

     In  recognition  of the  importance  and  value to CORT  Business  Services
Corporation (the "Company") of your continued services,  you and we agree as set
forth below.

          1.  Subject to the  conditions  set forth in  Paragraph 3 below,  if a
     Change of Control occurs and your employment with the Company is terminated
     within one year of such Change of Control:

               a. The  Company  will pay or cause to be paid to you a bonus (the
          "Bonus")  equal to  $400,000.00.  The Bonus  shall be  payable  to you
          within three  business days of your  termination.  All payments due to
          you  hereunder  will  be  subject  to all  applicable  employment  and
          withholding taxes.

               b. In addition to the Bonus, you and your eligible family members
          shall be entitled to a continuation of the welfare benefits of medical
          insurance,  dental  insurance,  and life  insurance  until  the  third
          anniversary of your  termination.  These benefits shall be provided to
          you at the same premium cost,  and at the same coverage  level,  as in
          effect as of your effective date of termination. However, in the event
          the  premium  cost  and/or  level of  coverage  shall  change  for all
          similarly situated executive employees of the Company, the cost and/or
          coverage  level,  likewise,  shall  change for you in a  corresponding
          manner.   The   continuation  of  these  welfare   benefits  shall  be
          discontinued  prior to the end of such  period  in the  event you have
          available  substantially  similar benefits from a subsequent employer,
          as  determined  by the  Company's  Board of  Directors  or the Board's
          designee.

               c. If any  benefit or payment  from the  Company to you  (whether
          paid or payable or distributed or distributable  pursuant to the terms
          of  this  letter  agreement  or  otherwise)  (a  "Payment")  shall  be
          determined to be an "Excess  Parachute  Payment" as defined in section
          280G(b)(1)  of the  Internal  Revenue  Code of 1986,  as amended  (the
          "Code"),  then the  aggregate  present  value of amounts  or  benefits
          payable  to  you  pursuant  to  this  letter   agreement   ("Agreement
          Payments")  shall be  reduced  (but  not  below  zero) to the  Reduced
          Amount.  The "Reduced  Amount" shall be an amount expressed in present
          value that maximizes the aggregate present value of Agreement Payments
          without  causing any  payments or benefits  hereunder  to be an Excess
          Parachute Payment.  Anything to the contrary  notwithstanding,  if the
          Reduced  Amount is zero and it is determined  further that any payment
          from  the  Company  to you  that  is not an  Agreement  Payment  would
          nevertheless  be an  Excess  Parachute  Payment,  then  the  aggregate
          present value of Payments that are not Agreement  Payments  shall also
          be  reduced  (but not below  zero) to an amount,  if any,  so that the
          present  value of such lesser amount  maximizes the aggregate  present
          value of Payments to you on an  after-tax  basis,  taking into account
          income and excise taxes under  section 1 and section 4999 of the Code.
          For purposes of this Section 1, present  value shall be  determined in
          accordance with section 280G(d)(4) of the Code.

<PAGE>

          2. As used  herein,  the  following  shall have the meanings set forth
     below:

               a. "Cause"  shall mean the  occurrence or existence of any of the
          following  with  respect to you,  as  determined  in good faith by the
          Board of Directors of the Company:

                    (1) your conviction of a felony  involving moral  turpitude;
               or

                    (2) your willful refusal, after notice and a thirty (30) day
               opportunity   to  cure,  to  perform  such  services  as  may  be
               reasonably  delegated  or assigned to you,  consistent  with your
               position, by the Board of Directors.

               b. "Change of Control" means and shall be deemed to have occurred
          upon:

                    (1) any person,  other than the Company or a Related  Party,
               acquires  directly or indirectly the beneficial  ownership of any
               voting  security  of  the  Company  and  immediately  after  such
               acquisition  such  person  has,   directly  or  indirectly,   the
               beneficial  ownership of voting  securities  representing  20% or
               more of the total voting power of all the then-outstanding voting
               securities of the Company, or

                    (2) those  individuals who as of the date hereof  constitute
               the  Board of  Directors  of the  Company  (the  "Board")  or who
               thereafter  are  elected  to the  Board and  whose  election,  or
               nomination  for election,  to the Board was approved by a vote of
               at least  two-thirds  (2/3) of the directors then still in office
               who either were directors as of the date hereof or whose election
               or nomination for election was previously so approved,  cease for
               any reason to  constitute a majority of the members of the Board;
               or

                    (3)   the   consummation   of   a   merger,   consolidation,
               recapitalization   or  reorganization  of  the  Company,   or  an
               acquisition   of   securities   or  assets  by  the   Company  (a
               "Transaction"),  other than a Transaction  with Related  Parties,
               and other than a Transaction which would result in the holders of
               voting   securities   having  100%  of  the  total  voting  power
               represented  by the  voting  securities  outstanding  immediately
               prior thereto continuing to hold voting securities of the Company
               or voting  securities of the  surviving  entity having at least a
               majority  of the total  voting  power  represented  by the voting
               securities  of the  Company  or the  voting  securities  of  such
               surviving entity outstanding  immediately after such Transaction;
               or

                    (4)  the  consummation  of a  complete  liquidation  of  the
               Company  or an  agreement  for  the  sale or  disposition  by the
               Company of all or substantially all of the Company's assets other
               than any such  transaction  which would result in Related Parties
               owning  or  acquiring  more than 50% of the  assets  owned by the
               Company immediately prior to the transaction.

<PAGE>

               Notwithstanding  the  foregoing,  no Change of  Control  shall be
          deemed to have  occurred for purposes of this letter  agreement if you
          are an equity  participant  with the acquiror in the transaction  that
          would otherwise result in a Change of Control.

               c. "Good Reason" shall mean the occurrence or existence of any of
          the following with respect to you:

                    (1) your base  salary  plus bonus at target is reduced  from
               that currently in effect,  or your other employee benefits are in
               the aggregate  materially  reduced from those currently in effect
               (unless such reduction of employee  benefits applies to employees
               of the Company generally), or

                    (2) you are assigned  duties that are  otherwise  materially
               inconsistent with the duties currently performed by you;

                    provided, that (i) you notify the Company in writing of your
                    intention to terminate for either of the  foregoing  reasons
                    and (ii) the Company shall have not remedied such  situation
                    within  fifteen  (15)  days  after  receiving  such  written
                    notice.

               d. "Related Party" means (A) a  majority-owned  subsidiary of the
          Company;  or (B) a trustee or other fiduciary holding securities under
          an  employee  benefit  plan  of  the  Company  or  any  majority-owned
          subsidiary  of the Company;  or (C) a  corporation  owned  directly or
          indirectly by the  shareholders  of the Company in  substantially  the
          same  proportion  as  their  ownership  of  voting  securities  of the
          Company;  or (D) any  executive  officer or director of the Company or
          any affiliate of any executive officer or director of the Company.

          3. Payment of the Bonus and other benefits set forth in Paragraph 1 is
     subject to the following conditions:

               a. you shall not have breached any term of this letter  agreement
          in any material respect;

               b.  your   employment  with  the  Company  shall  not  have  been
          terminated for Cause; and

               c. you shall not have voluntarily terminated your employment with
          the Company unless you have Good Reason.

          4. Nothing in this letter  agreement  shall be construed as giving you
     any right to remain in the employ of the Company and you hereby acknowledge
     that you are and will remain an employee-at-will of the Company, terminable
     with or without Cause.

          5. This letter agreement shall terminate one year from the date hereof
     if no Change of Control has occurred by such date.

          6.  This  letter  agreement  may be  amended  or  modified  only by an
     agreement in writing executed by you and the Company.

          7. This letter agreement shall be construed and interpreted  under the
     laws of the State of  Virginia.  Because it is agreed  that time will be of
     the essence in  determining  whether any payments are due to you under this
     letter  agreement,  any disputes  arising  hereunder  shall be submitted to
     binding  arbitration  in  Fairfax,  Virginia,  or such  other  place as the
     parties may agree.  The parties agree that the  arbitration  award shall be
     the sole and  exclusive  remedy  between them  regarding any and all claims
     arising hereunder.

<PAGE>

          The arbitration shall be conducted pursuant to the commercial rules of
     the American Arbitration Association, subject to the following provisions:

               a. the arbitration hearing shall be held within seven days (or as
          soon thereafter as possible) after the selection of the arbitrator, no
          continuance  of said  hearing  shall be  allowed  without  the  mutual
          consent  of the  parties,  absence  from  or  nonparticipation  at the
          hearing by either  party shall not  prevent the  issuance of an award,
          hearing  procedures  which will expedite the hearing may be ordered at
          the arbitrator's discretion,  and the arbitrator may close the hearing
          in his or her sole  discretion  when he or she  decides  he or she has
          heard sufficient evidence to satisfy issuance of an award;

               b. the  arbitrator's  award shall be rendered as expeditiously as
          possible and the parties will request that the  arbitrator  render the
          award no later than one week after the close of the hearing, the award
          of the  arbitrator  shall be final and binding upon the  parties,  the
          award may be  enforced  in any  appropriate  court as soon as possible
          after its  rendition and if an action is brought to confirm the award,
          both parties  agree that no appeal shall be taken by either party from
          any decision rendered in such action; and

               c.  if  you  are  the  prevailing  party  as  determined  by  the
          arbitrator,  in any such arbitration proceeding,  you shall be awarded
          reasonable costs and attorneys' fees.

          8. This agreement  shall inure to the benefit of your heirs,  assigns,
     and legal  representatives.  Additionally,  this agreement shall be binding
     upon the parties hereto, and their respective successors and assigns.

<PAGE>

     If the foregoing  accurately sets forth our  understanding  with respect to
the  subject  matter set forth  above,  please sign below and return an executed
copy of this letter to Frances Ann Ziemniak at the Company.


                                        Very truly yours,

                                        CORT BUSINESS SERVICES CORPORATION

                                        By: ______________________________
                                            Title:


Agreed and Accepted,
March ____, 1999


<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
Art. 5 FDS for 1999 10-Q
</LEGEND>
<MULTIPLIER>                                   1,000
       
<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                               DEC-31-1999 
<PERIOD-END>                                    MAR-31-1999 
<CASH>                                                1,567 
<SECURITIES>                                              0 
<RECEIVABLES>                                        20,518 
<ALLOWANCES>                                          3,133 
<INVENTORY>                                         193,394 
<CURRENT-ASSETS>                                          0 
<PP&E>                                               66,403 
<DEPRECIATION>                                       22,449 
<TOTAL-ASSETS>                                      344,812 
<CURRENT-LIABILITIES>                                     0 
<BONDS>                                                   0 
                                     0 
                                               0 
<COMMON>                                                131 
<OTHER-SE>                                          182,508 
<TOTAL-LIABILITY-AND-EQUITY>                        344,812 
<SALES>                                              14,569 
<TOTAL-REVENUES>                                     86,364 
<CGS>                                                 9,229 
<TOTAL-COSTS>                                        21,718 
<OTHER-EXPENSES>                                          0 
<LOSS-PROVISION>                                        341 
<INTEREST-EXPENSE>                                    1,421 
<INCOME-PRETAX>                                      11,933 
<INCOME-TAX>                                          5,040 
<INCOME-CONTINUING>                                   6,893 
<DISCONTINUED>                                            0 
<EXTRAORDINARY>                                           0 
<CHANGES>                                                 0 
<NET-INCOME>                                          6,893 
<EPS-PRIMARY>                                           .53 
<EPS-DILUTED>                                           .51 
                                                            


</TABLE>


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