SHURGARD STORAGE CENTERS INC
DEF 14A, 1996-03-20
TRUCKING & COURIER SERVICES (NO AIR)
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<PAGE>
                            SCHEDULE 14A INFORMATION
 
                  Proxy Statement Pursuant to Section 14(a) of
            the Securities Exchange Act of 1934 (Amendment No.    )
 
    Filed by the Registrant /X/
    Filed by a Party other than the Registrant / /
 
    Check the appropriate box:
    / /  Preliminary Proxy Statement
    / /  Confidential, for Use of the Commission Only (as permitted by Rule
         14a-6(e)(2))
    /X/  Definitive Proxy Statement
    / /  Definitive Additional Materials
    / /  Soliciting  Material  Pursuant  to  Section  240.14a-11(c)  or  Section
         240.14a-12
 
                              SHURGARD STORAGE CENTERS, INC.
- --------------------------------------------------------------------------------
                (Name of Registrant as Specified In Its Charter)
 
- --------------------------------------------------------------------------------
    (Name of Person(s) Filing Proxy Statement, if other than the Registrant)
 
Payment of Filing Fee (Check the appropriate box):
 
/X/  $125 per  Exchange Act  Rules 0-11(c)(1)(ii),  14a-6(i)(1), 14a-6(i)(2)  or
     Item 22(a)(2) of Schedule 14A.
/ /  $500  per  each party  to  the controversy  pursuant  to Exchange  Act Rule
     14a-6(i)(3).
/ /  Fee  computed  on   table  below   per  Exchange   Act  Rules   14a-6(i)(4)
     and 0-11.
     1) Title of each class of securities to which transaction applies:
        ------------------------------------------------------------------------
     2) Aggregate number of securities to which transaction applies:
        ------------------------------------------------------------------------
     3) Per unit price or other underlying value of transaction computed
        pursuant to Exchange Act Rule 0-11 (Set forth the amount on which the
        filing fee is calculated and state how it was determined):
        ------------------------------------------------------------------------
     4) Proposed maximum aggregate value of transaction:
        ------------------------------------------------------------------------
     5) Total fee paid:
        ------------------------------------------------------------------------
/ /  Fee paid previously with preliminary materials.
/ /  Check box if any part of the fee is offset as provided by Exchange Act Rule
     0-11(a)(2)  and identify the  filing for which the  offsetting fee was paid
     previously. Identify the previous filing by registration statement  number,
     or the Form or Schedule and the date of its filing.
     1) Amount Previously Paid:
        ------------------------------------------------------------------------
     2) Form, Schedule or Registration Statement No.:
        ------------------------------------------------------------------------
     3) Filing Party:
        ------------------------------------------------------------------------
     4) Date Filed:
        ------------------------------------------------------------------------
<PAGE>
                               [SSCI LETTERHEAD]
 
                                                                  March 30, 1996
 
Dear Stockholder:
 
    You  are cordially invited to attend the 1996 Annual Meeting of Stockholders
of Shurgard Storage Centers, Inc. at 2:00 p.m. on Tuesday, May 14, 1996, in  the
Crystal  Room  of  the Washington  Athletic  Club, 1325  Sixth  Avenue, Seattle,
Washington 98111.
 
    The Notice of Annual  Meeting of Stockholders and  the Proxy Statement  that
follow provide details of the business to be conducted at the Annual Meeting.
 
    Whether  or not you plan to attend the Annual Meeting, we hope that you will
have your stock represented  by completing, signing,  dating and returning  your
proxy  card in  the enclosed envelope  as soon  as possible. Your  stock will be
voted in accordance with the instructions you have given in your proxy.
 
                                          Sincerely,
 
                                          Charles K. Barbo
                                          CHAIRMAN, CHIEF EXECUTIVE OFFICER
 
                                    IMPORTANT
    A proxy card is  enclosed. All stockholders are  urged to complete and  mail
the  proxy card  promptly. The  enclosed envelope for  return of  the proxy card
requires no postage. Any stockholder attending the Annual Meeting may personally
vote on all matters that are considered, in which event the signed proxy will be
revoked.
<PAGE>
                         SHURGARD STORAGE CENTERS, INC.
 
                    NOTICE OF ANNUAL MEETING OF STOCKHOLDERS
 
                            TO BE HELD MAY 14, 1996
 
To the Stockholders:
 
    The  1996 Annual Meeting  of Stockholders of  Shurgard Storage Centers, Inc.
will be held in  the Crystal Room  of the Washington  Athletic Club, 1325  Sixth
Avenue,  Seattle, Washington  on Tuesday,  May 14,  1996, at  2:00 p.m.  for the
following purposes:
 
    1.  To elect two members of the Board of Directors;
 
    2.  To approve the Company's 1996 Employee Stock Purchase Plan;
 
    3.  To approve the Company's  Amended and Restated Stock Incentive Plan  for
       Nonemployee Directors; and
 
    4.   To transact such other business  as may properly come before the Annual
       Meeting or any postponement or adjournment thereof.
 
    The nominees  for election  as  director are  named  in the  enclosed  Proxy
Statement.
 
    The  record date for the Annual Meeting is March 19, 1996. Only stockholders
of record at the close of business on that date are entitled to notice of and to
vote at the Annual  Meeting. The list  of stockholders entitled  to vote at  the
meeting  will be available at  the Company's office at  1201 Third Avenue, Suite
2200, Seattle, Washington for the ten days immediately prior to the meeting.
 
    ALL STOCKHOLDERS ARE INVITED TO ATTEND THE ANNUAL MEETING IN PERSON. EVEN IF
YOU EXPECT TO BE PRESENT AT THE  ANNUAL MEETING, YOU ARE REQUESTED TO  COMPLETE,
SIGN,  DATE  AND RETURN  THE  ENCLOSED PROXY  CARD AS  SOON  AS POSSIBLE  IN THE
POSTAGE-PREPAID ENVELOPE PROVIDED  TO ENSURE  YOUR REPRESENTATION.  STOCKHOLDERS
ATTENDING  THE ANNUAL MEETING  MAY VOTE IN  PERSON EVEN IF  THEY HAVE PREVIOUSLY
RETURNED A PROXY.
 
                                          By Order of the Board of Directors
 
                                          Kristin H. Stred
                                          SECRETARY
 
Seattle, Washington
March 30, 1996
 
                                       2
<PAGE>
                         SHURGARD STORAGE CENTERS, INC.
 
                       PROXY STATEMENT FOR ANNUAL MEETING
                                OF STOCKHOLDERS
 
                            TO BE HELD MAY 14, 1996
 
GENERAL
 
    The  enclosed  proxy is  solicited  by the  Board  of Directors  of Shurgard
Storage Centers, Inc.  (the "Company")  for use at  the 1996  Annual Meeting  of
Stockholders  to be held  at 2:00 p.m. on  Tuesday, May 14,  1996 in the Crystal
Room of the Washington Athletic Club, 1325 Sixth Avenue, Seattle, Washington and
at any postponement  or adjournment  thereof (the "1996  Annual Meeting").  Only
holders of record of the Company's Class A Common Stock and Class B Common Stock
(collectively,  the "Common Stock") at  the close of business  on March 19, 1996
will be entitled to vote at the  1996 Annual Meeting. On that date, the  Company
had  23,046,517 shares  of Class A  Common Stock  and 154,604 shares  of Class B
Common Stock outstanding. Each share of  Common Stock outstanding on the  record
date is entitled to one vote.
 
    The Company began operations on March 1, 1994 through the consolidation (the
"Consolidation")  of  17  publicly  held  limited  partnerships  that  had  been
sponsored by  Shurgard Incorporated  (the "Management  Company"). Following  the
Consolidation, the Management Company managed the Company's business affairs and
properties.  On  March 24,  1995,  the Management  Company  was merged  with the
Company (the "Merger"), as a result of which the Company became self-managed and
self-administered. Certain information  in this  Proxy Statement  refers to  the
Consolidation, the Merger and the Management Company.
 
    The  address  of the  Company's principal  executive  offices is  1201 Third
Avenue, Suite  2200, Seattle,  Washington 98101.  This Proxy  Statement and  the
accompanying  proxy card  are being mailed  to the Company's  stockholders on or
about March 30, 1996.
 
QUORUM
 
    A quorum for the Annual Meeting shall  consist of the holders of a  majority
of  the outstanding shares of  Common Stock entitled to  vote at the 1996 Annual
Meeting, present in person or by proxy.
 
VOTING
 
    Shares of Common Stock for which proxies are properly executed and  returned
will be voted at the 1996 Annual Meeting in accordance with the directions noted
thereon  or, in the absence  of directions, will be  voted "FOR" the election of
the nominees for the  Board of Directors named  herein, provided that if  either
nominee  should become unavailable for election for any reason, such shares will
be voted for the election of such  substitute nominee as the Board of  Directors
may  propose, "FOR" the approval  of the 1996 Employee  Stock Purchase Plan (the
"Purchase Plan") and  "FOR" the Amended  and Restated Stock  Incentive Plan  for
Nonemployee  Directors (the "Nonemployee Directors  Plan"). The nominees for the
Board of  Directors  who receive  the  greatest number  of  votes cast  for  the
election  of directors by the shares present  in person or represented by proxy,
and entitled to vote, shall be elected as directors. Abstention from voting  and
broker  nonvotes on the election of directors will have no impact on the outcome
of this proposal  since they have  not been cast  in favor of  any nominee.  The
Purchase  Plan and the Nonemployee Directors Plan will be approved if a majority
of shares present in person or represented by proxy, and entitled to vote,  vote
in  favor of approval. Abstentions from voting will have the practical effect of
voting against the  proposals and  broker nonvotes will  have no  effect on  the
outcome  other than to reduce the number of "FOR" votes necessary to approve the
proposals.
 
                                       3
<PAGE>
REVOCATION
 
    Any stockholder giving a proxy may revoke it at any time before it is  voted
by  delivering to the  Company's Secretary a  written notice of  revocation or a
duly executed  proxy bearing  a later  date,  or by  attending the  1996  Annual
Meeting and voting in person.
 
                 ELECTION OF DIRECTORS AND DIRECTOR INFORMATION
 
    The  Board of Directors  is divided into  three classes, with  each class as
nearly equal in number as possible. Each class is elected for a three-year  term
and  directors  in the  other classes  remain in  office until  their respective
three-year terms expire. The Company's Board of Directors presently consists  of
five  members, with one member in Class 1 and two members in each of Class 2 and
Class 3. Mr. Kourkoumelis has  served as a director  of the Company since  1994.
His  term as a  director will conclude at  the 1996 Annual  Meeting. Two Class 1
directors will be elected at the 1996  Annual Meeting, bringing the size of  the
Board of Directors to six members.
 
INFORMATION ABOUT THE DIRECTOR NOMINEES
 
    TERMS EXPIRE IN 1999 (CLASS 1)
 
    HOWARD J. JOHNSON (age 58) has since 1965 been the Chairman and President of
Howard   Johnson  &  Company,  an  independent  consulting  and  actuarial  firm
specializing in employee benefits and compensation. Mr. Johnson holds a Bachelor
of Arts degree in Business from the  University of Washington. Mr. Johnson is  a
director of Smith Barney Fundamental Value Fund, Inc. and Northwestern Trust and
Investor  Advisory Company. Mr. Johnson has  not previously served as a director
of the Company.
 
    GREENLAW GRUPE (age 58) founded The Grupe Company in 1966 and serves as  its
Chairman  and Executive Officer. The Grupe  Company has developed 50 communities
valued at $2 billion and actively  manages residential and commercial assets  in
eight  states.  Mr. Grupe  is  a graduate  of  the University  of  California at
Berkeley. He is a past president  of the Urban Land Institute, Stockton  Chamber
of  Commerce,  and Golden  Gate and  Northern California  Chapters of  the Young
Presidents' Organization, and is a current member of the Board of Regents of the
University of the Pacific and the Board of Directors for the California  Chamber
of  Commerce. Mr.  Grupe was an  indirect general partner  in three partnerships
which, in  1994,  along  with  18 other  partnerships,  filed  a  pre-negotiated
uncontested  filing under the bankruptcy code  as part of a refinancing designed
to enable a lender to be  admitted to the partnerships while protecting  certain
tax  advantages of the partnerships. All  creditors of the partnerships involved
in the refinancing were paid in full.  Mr. Grupe has not previously served as  a
director of the Company.
 
INFORMATION ABOUT DIRECTORS WHOSE TERMS OF OFFICE CONTINUE AFTER THE ANNUAL
MEETING
 
    TERMS EXPIRE IN 1997 (CLASS 2)
 
    WENDELL  J. SMITH  (age 63) has  served as  a director of  the Company since
March 1994.  Mr.  Smith  is  also currently  a  director  of  Franchise  Finance
Corporation  of America.  He has previously  served on the  Western and National
Advisory Boards for FNMA and  the Advisory Board of  the Center for Real  Estate
Research  at the University of California. He  retired in 1991 from the State of
California Public  Employees Retirement  System ("Calpers")  after 27  years  of
employment,  the last  21 in  charge of  all real  estate equities  and mortgage
acquisitions for  Calpers.  During those  21  years, Calpers  invested  over  $8
billion  in real estate and  mortgages. In 1991, Mr.  Smith established W.J.S. &
Associates, which provides  advisory and consulting  services for pension  funds
and pension fund advisors.
 
    HARRELL  L. BECK (age 39) has served as a director of the Company and as its
Chief Financial Officer and Treasurer since  July 1993. Prior to the closing  of
the Merger, Mr. Beck also served as the Company's President. He was named Senior
Vice  President of  the Company upon  the closing  of the Merger.  Mr. Beck also
served as the Chief Financial Officer  and Treasurer of the Management  Company.
He  joined the  Management Company  in April 1986  as the  Eastern Regional Vice
President and, in  1990, became its  Chief Financial Officer  and, in 1992,  its
Treasurer. Prior to joining the
 
                                       4
<PAGE>
Management  Company, Mr. Beck was a manager with Touche Ross & Co., where he was
employed for approximately  six years,  during which time  he provided  services
primarily to clients in the real estate and aerospace industries. Mr. Beck has a
Bachelor  of  Arts  degree  in  Business  Administration  from  Washington State
University and  is  a member  of  the  American Institute  of  Certified  Public
Accountants.
 
    TERMS EXPIRE IN 1998 (CLASS 3)
 
    CHARLES  K. BARBO  (age 54)  has been  involved as  a principal  in the real
estate investment industry since  1969. Mr. Barbo is  one of the co-founders  of
the  Management  Company,  which  was  organized  in  1972  to  provide property
management services  for  self-storage  facilities and  other  real  estate  and
commercial ventures. Prior to the Merger, he served as Chairman of the Board and
President  of the  Management Company.  Upon the closing  of the  Merger, he was
named Chairman  of the  Board,  President and  Chief  Executive Officer  of  the
Company.  Mr. Barbo is a graduate of  the Owner/ President Management Program of
Harvard Business  School, has  a Bachelor  of Arts  degree in  history from  the
University  of Washington, and is  a licensed real estate  broker and a licensed
securities principal and  salesman. He  is an  alumnus of  the Young  Presidents
Organization.
 
    DONALD  W. LUSK (age 68) has served as a director of the Company since March
1994. Since October 26, 1995, Mr. Lusk  has served as the Lead Outside  Director
of  the Company. He is the President  of Lusk Consulting Group, which is engaged
in general  management consulting  as  well as  the  formation and  delivery  of
management  development programs in  the United States and  Canada. From 1974 to
1991, Mr. Lusk was  Regional Managing Partner of  Management Action Programs  in
the  Pacific  Northwest. Mr.  Lusk has  a  Bachelor of  Arts degree  from Pomona
College. He currently serves as a  director of G.T. Development Corporation.  He
has  previously served as  a director of Robert  E. Bayley Construction Company,
Management  Action  Programs,  Inc.,  The  Bekins  Company,  California  Pacific
National   Bank,  I.C.X.  Corporation,   Laguna  Manufacturing  Company,  Ormand
Industries and  Pacific United  Services Corporation,  and was  Chairman of  the
Board  of the School of Business and Economics Advisory Board of Seattle Pacific
University.
 
    Eleven Board of Directors meetings were held in 1995. All directors attended
over 90% of the meetings of the Board of Directors and committees of which  they
were members.
 
COMMITTEES OF THE BOARD OF DIRECTORS
 
    The  Company  has  established  four standing  committees  of  its  Board of
Directors --  an Audit  Committee, a  Compensation Committee,  a Nominating  and
Organization  Committee and an Executive Committee.  Each of these committees is
responsible to the  full Board of  Directors, and its  activities are  therefore
subject  to approval of the Board of Directors. The functions performed by these
committees are summarized as follows:
 
    AUDIT COMMITTEE.  The Audit Committee  recommends to the Board of  Directors
the  independent public accountants to be selected to audit the Company's annual
financial  statements  and  approves  any  special  assignments  given  to  such
accountants.  The Audit Committee  also reviews the planned  scope of the annual
audit and  the  independent accountants'  letter  of comments  and  management's
responses  thereto, any  major accounting changes  made or  contemplated and the
effectiveness and efficiency  of the  Company's internal  accounting staff.  The
members  of the Audit Committee are Messrs. Lusk (Chairman) and Smith. The Audit
Committee met four times in 1995.
 
    COMPENSATION  COMMITTEE.    The   Compensation  Committee  establishes   the
remuneration levels for officers of the Company, reviews management organization
and  development, reviews significant employee  benefits programs and recommends
and administers executive  compensation programs, including  bonus plans,  stock
option  and  other equity-based  programs, deferred  compensation plans  and any
other cash  or  stock  incentive  programs.  The  members  of  the  Compensation
Committee  are Messrs. Lusk (Chairman), Kourkoumelis and Smith. The Compensation
Committee met eight times in 1995.
 
                                       5
<PAGE>
    NOMINATING AND  ORGANIZATION COMMITTEE.    The Nominating  and  Organization
Committee  makes  recommendations to  the  Board of  Directors  on the  size and
composition of the  Board of  Directors and nominees  for directors  and on  the
organization  of  the Company,  as well  as  performing other  duties as  may be
assigned by  the Board.  The  committee will  consider nominees  recommended  by
security-holders  in accordance  with the procedures  governing such nominations
set  forth  in  the  Company's  Bylaws.  The  members  of  the  Nominating   and
Organization  Committee are Messrs. Barbo  (Chairman), Lusk, Kourkoumelis, Smith
and Beck. The Nominating and Organization Committee did not meet in 1995.
 
    EXECUTIVE COMMITTEE.    The  Executive Committee  consults  with  and  makes
recommendations   to   management   with   respect   to   long-range   planning,
organizational development, operational strategies and other matters  concerning
the  Company. The Executive Committee reports to  the Board of Directors on such
matters when appropriate.  The members  of the Executive  Committee are  Messrs.
Barbo (Chairman) and Lusk. The Executive Committee met 12 times in 1995.
 
DIRECTOR COMPENSATION
 
    FEES.   Directors who are  employees of the Company  do not receive any fees
for their services as directors. In 1995, Directors who are not employees of the
Company were paid  an annual retainer  of $12,000  for serving on  the Board  of
Directors  and an  additional fee  of $1,000  for each  meeting of  the Board of
Directors attended and  $500 for each  meeting of  a committee of  the Board  of
Directors  attended. The Company reimburses each nonemployee director for travel
expenses incurred in  connection with  his or her  activities on  behalf of  the
Company.  If  the Nonemployee  Director Plan  is  approved by  the stockholders,
Directors who are not employees of the Company may receive, at their option, all
or part of  their director  fees in  shares of Class  A Common  Stock. In  1996,
Directors  who  are not  employees of  the  Company will  receive a  retainer of
$15,000. Meeting fees for 1996 remain the same as in 1995.
 
    OPTIONS.  Nonemployee directors also receive stock option grants to purchase
shares of Class A  Common Stock under the  Company's Nonemployee Director  Plan.
See  "Proposal  to  Approve  Amended  and  Restated  Stock  Incentive  Plan  for
Nonemployee Directors" for  a description  of the Nonemployee  Director Plan  as
presently in effect and as proposed to be amended.
 
SECTION 16 REPORTING
 
    Section  16(a)  of the  Securities  Exchange Act  of  1934, as  amended (the
"Exchange Act"), requires the Company's officers and directors, and persons  who
own  more than 10% of a registered  class of the Company's equity securities, to
file reports  of ownership  and changes  in ownership  with the  Securities  and
Exchange Commission (the "Commission"). Officers, directors and greater than 10%
beneficial  owners are required by Commission regulations to furnish the Company
with copies of all Section 16(a) forms they file.
 
    Based solely on its review  of the copies of such  forms received by it,  or
written  representations from  certain reporting  persons that  no Forms  5 were
required for those  persons, the Company  believes that during  the 1995  fiscal
year  all  filing requirements  applicable to  its  officers and  directors were
complied with by such persons.
 
         SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT
 
    The following table  sets forth, as  of March 1,  1996, certain  information
with  respect to the beneficial ownership of  shares of Class A Common Stock and
Class B Common Stock by each director  and executive officer of the Company  and
all  directors and executive  officers of the  Company as a  group. It also sets
forth, as of March 1, 1996, certain information with respect to stockholders who
beneficially own more than 5% of the shares  of Class A Common Stock or Class  B
Common Stock.
 
                                       6
<PAGE>
Except  as otherwise noted,  the Company believes that  the beneficial owners of
the shares of Common Stock listed below, based on information furnished by  such
owners, have sole voting and investment power with respect to such shares.
 
<TABLE>
<CAPTION>
                                                                                  AMOUNT AND NATURE OF   PERCENT OF
            NAME OF BENEFICIAL OWNER                      TITLE OF CLASS          BENEFICIAL OWNERSHIP      CLASS
- -------------------------------------------------  ----------------------------  ----------------------  -----------
<S>                                                <C>                           <C>                     <C>
Charles K. Barbo                                   Class A Common Stock                 631,611(1)            2.74%
  1201 Third Avenue, Suite 2200                    Class B Common Stock                  78,075(2)(3)        50.50%
  Seattle, WA 98101
Arthur W. Buerk                                    Class A Common Stock                 429,909               1.87%
  1201 Third Avenue, Suite 2000                    Class B Common Stock                  76,529(2)           49.50%
  Seattle, WA 98105
FMR Corp.                                          Class A Common Stock               1,563,700               6.78%
  82 Devonshire Street
  Boston, MA 02109
Michael Rowe                                       Class A Common Stock                  74,055(4)            *
David K. Grant                                     Class A Common Stock                  57,678(5)            *
Harrell L. Beck                                    Class A Common Stock                  22,860(6)            *
Kristin H. Stred                                   Class A Common Stock                   3,946(7)            *
Howard Johnson                                     Class A Common Stock                      --              --
Greenlaw Grupe                                     Class A Common Stock                      --              --
Donald W. Lusk                                     Class A Common Stock                   3,600(8)            *
Wendell J. Smith                                   Class A Common Stock                   3,900(8)            *
All current directors and executive                Class A Common Stock                 797,650               3.46%
  officers as a group (7 persons)                  Class B Common Stock                  78,075              50.50%
</TABLE>
 
- ------------------------
*   Less than 1%.
 
(1) Includes  3,417 shares  held for  Mr. Barbo's  individual account  under the
    Company's Employee Retirement Savings Plan  and Trust, 4,900 shares held  by
    trusts  of which Mr. Barbo is a trustee, 2,500 shares over which Mr. Barbo's
    wife has voting and investment power  and 6,000 shares issuable on  exercise
    of stock options currently exercisable or exercisable within 60 days.
 
(2) Class  B Common  Stock entitled  each of Mr.  Barbo, Mr.  Buerk and Shurgard
    General Partner,  Inc. to  a loan  in  an amount  necessary to  satisfy  its
    general  partner capital obligations resulting from the Consolidation. Class
    B Common Stock  is convertible  into Class A  Common Stock  at a  one-to-one
    ratio upon repayment of the loan.
 
(3) Includes  1,546 shares  of Class  B Common  Stock owned  by Shurgard General
    Partners, Inc., a corporation wholly owned by Mr. Barbo.
 
(4) Includes 3,800  shares  issuable  on exercise  of  stock  options  currently
    exercisable  or exercisable  within 60  days and  3,205 shares  held for Mr.
    Rowe's individual account  under the Company's  Employee Retirement  Savings
    Plan and Trust.
 
(5) Includes  3,800  shares  issuable  on exercise  of  stock  options currently
    exercisable or exercisable  within 60  days and  2,537 shares  held for  Mr.
    Grant's  individual account under the  Company's Employee Retirement Savings
    Plan and Trust.
 
(6) Includes 3,800  shares  issuable  on exercise  of  stock  options  currently
    exercisable  or exercisable  within 60  days and  2,327 shares  held for Mr.
    Beck's individual account  under the Company's  Employee Retirement  Savings
    Plan and Trust.
 
                                       7
<PAGE>
(7) Includes  600  shares  issuable  on  exercise  of  stock  options  currently
    exercisable or  exercisable within  60  days and  149  shares held  for  Ms.
    Stred's  individual account under the  Company's Employee Retirement Savings
    Plan and Trust.
 
(8) Includes  3,000  shares issuable  on  exercise of  stock  options  currently
    exercisable.
 
                             EXECUTIVE COMPENSATION
 
REPORT OF COMPENSATION COMMITTEE ON EXECUTIVE COMPENSATION
 
    The  Compensation Committee is  composed of the  Company's three independent
nonemployee directors.  The Committee  is responsible  for recommending  to  the
Board  of Directors a compensation philosophy,  for setting the salary and bonus
for the  Chief Executive  Officer  and the  named  executive officers,  and  for
administering the long-term option plans for all executives and key employees.
 
    COMPENSATION PHILOSOPHY AND HISTORY
 
    Until  the Merger with the Management Company in March 1995, the Company had
no employees and paid  no salaries or  bonuses. Prior to  the Merger, the  three
members  of the Compensation  Committee, in their role  as a Special Independent
Committee of the  Board, reviewed salaries  paid by the  Management Company  for
1994 and proposed to be paid in 1995. Those salaries were determined to be below
market.  The  Special  Independent  Committee recommended  the  Merger  with the
understanding that the Management Company's salary structure would be  continued
without modification for 1995.
 
    During 1995, the Committee undertook a review of compensation philosophy and
policies  and confirmed that  it desires to  continue to pay  base salaries less
than market, and incentivize executives to  earn total compensation at or  above
median levels through the use of equity incentives that are performance-based.
 
    The  Company's  compensation  system  is structured  to  attract  and retain
executives who are entrepreneurial and  agree to be compensated, in  significant
part,  by  creating value  for stockholders.  The  Committee believes  that this
structure is advantageous to  stockholders because the  fixed costs of  salaries
are minimized, and executives' and stockholders' interests are aligned.
 
    COMPENSATION POLICIES
 
    SALARIES.     The  Committee  reviewed   data  provided  by  an  independent
Compensation Consultant  that included  six  service industry  indexes  covering
hundreds of companies, the NAREIT compensation index, and a review of proxies of
15  publicly traded  REITs with  1993 assets  of between  $141 million  and $702
million. Some but not all  of the companies included  in the NAREIT Equity  REIT
Index,  included in  the Cumulative  Total Return  Table, were  included in this
data. These indexes  were not matched  geographically with the  Company, but  do
cover  some of the industries from which  the Company recruits employees such as
retail, fast food, restaurant, leisure and hospitality. Compared to the  average
of  this market data, 1995  salaries for Company executives  were below the 25th
percentile.
 
    The three  members of  the Committee,  acting  in their  role as  a  Special
Independent  Committee, described above, reviewed  and approved the salaries for
the Chief Executive Officer  and each of the  named executive officers prior  to
the  March 1995  merger. Mr.  Barbo's annual salary  of $160,000,  that had been
established by  the  Management  Company,  was  continued  by  the  Company.  In
determining  his salary, the  Committee considered (a)  Mr. Barbo's knowledge of
the Company's properties and  the self-storage industry,  (b) his leadership  in
infusing  the entire Company with strong  corporate values and a common mission,
and (c)  the  continued improvement  of  operating results  from  the  Company's
properties. Pursuant to their recommendation as a Special Independent Committee,
the  three members  of the Committee  approved the continuation  of the salaries
paid to the named executive  officers, after considering their  responsibilities
in  the Company, and their experience  and performance in managing the Company's
properties.
 
                                       8
<PAGE>
    ANNUAL INCENTIVE BONUS.   The Committee  continued the Management  Company's
practice  of granting annual  bonuses in profitable  years. The Committee looked
most heavily  toward  the increase  in  funds from  operations,  including  both
same-store  performance and growth in number of stores owned by the Company, the
overall Company  performance and  creation of  shareholder wealth,  and set  the
amounts  for the named  executives subjectively. Mr.  Barbo was paid  a bonus of
$35,000 for  1995.  The  Committee expects  bonuses  for  1996 to  be  based  on
objective criteria.
 
    LONG-TERM  EQUITY  INCENTIVE.    The long-term  equity  compensation  is the
linchpin of the Company's  compensation policy of incentivizing  entrepreneurial
interest  in the creation of shareholder value. The named executives (other than
Mr. Barbo, who was not an officer of the Company at the time) were granted stock
options at fair market value on January 2, 1995. The options vest in five  equal
annual  installments,  beginning on  the first  anniversary of  the date  of the
grant. Mr. Barbo was granted options to purchase 30,000 shares of Class A Common
Stock effective on March 24, 1995, at  the then fair market value of $23.00  per
share.  On July 26, 1995, the Compensation  Committee approved a cash bonus plan
that will apply only when and if certain option holders, which include Mr. Barbo
but not the  other named  executives, exercise the  options granted  to them  in
1995. Under that plan, at the time of exercise, the Company will pay Mr. Barbo a
bonus of $2.25 per share.
 
    Generally  the number of stock options  awarded increases in relation to the
level of  responsibility in  the  Company and  ability  to directly  impact  the
profitability of the Company. The number of options previously granted and other
stockholdings  by the named executive officers were not considered in making the
awards.
 
    In 1996  and future  years,  the Compensation  Committee  intends to  use  a
combination  of stock options at fair market value and performance-based grants,
tied to  three-year  business goals  for  long-term equity  incentives  for  the
president, the named executive officers, and other high level managers.
 
    POLICY  WITH  RESPECT TO  SECTION 162(M)  LIMITATIONS.   The Company  has no
officer whose compensation approaches $1 million per year. It therefore has been
determined that it  is not necessary  to take  any further action  or incur  any
additional costs to comply with the Section 162(m) limitations.
 
    Respectfully submitted,
 
    Donald W. Lusk, Chairman
    W.J. Smith
    Dan Kourkoumelis
 
STOCK PRICE PERFORMANCE
 
    Set forth below are line graphs comparing the cumulative total return on the
Class A Common Stock during the period beginning on March 28, 1994 and ending on
December  31, 1995,  the last day  of the  Company's 1995 fiscal  year, with the
cumulative total return on the Standard &  Poor's 500 Index and the Equity  REIT
Index  prepared by  the National  Association of  Real Estate  Investment Trusts
("NAREIT"). The  comparison assumes  $100 was  invested on  March 28,  1994  and
assumes  reinvestment of  dividends. The  stock price  performance shown  on the
graphs is not necessarily indicative of future price performance.
 
    The first line graph assumes  that the shares of  Class A Common Stock  were
bought  at  the  Net  Asset  Value  per  share  of  $18.90  contemplated  in the
Consolidation. The "Net Asset Value" was the value of the assets, determined  by
independent  appraisal, less  the liabilities  (including transaction  costs and
liabilities) of the 17 limited partnerships participating in the  Consolidation.
Because  this was the economic basis for the Consolidation, the Company believes
that this  represents the  most  appropriate starting  point  for a  line  graph
comparison.  The second  line graph  assumes that the  shares of  Class A Common
Stock were bought at the initial trading price on March 28, 1994, the first  day
that  the  Class A  Common Stock  was publicly  traded. On  that day,  the stock
initially traded at $23.25 per share.
 
                                       9
<PAGE>
                  COMPARISON OF CUMULATIVE TOTAL RETURN AMONG
                        SHURGARD STORAGE CENTERS, INC.,
         STANDARD & POOR'S 500 STOCK INDEX AND NAREIT EQUITY REIT INDEX
                     (BASED ON THE INITIAL NET ASSET VALUE)
 
EDGAR REPRESENTATION OF DATA POINTS USED IN PRINTED GRAPHIC
 
<TABLE>
<CAPTION>
              SHURGARD    S&P 500    NAREIT EQUITY
<S>          <C>         <C>        <C>
28-Mar-94           100        100              100
31-Dec-94        115.22     105.30            99.77
31-Dec-95        163.75     144.83           115.01
</TABLE>
 
                  COMPARISON OF CUMULATIVE TOTAL RETURN AMONG
                        SHURGARD STORAGE CENTERS, INC.,
         STANDARD & POOR'S 500 STOCK INDEX AND NAREIT EQUITY REIT INDEX
                        (BASED ON INITIAL TRADING PRICE)
 
EDGAR REPRESENTATION OF DATA POINTS USED IN PRINTED GRAPHIC
 
<TABLE>
<CAPTION>
              SHURGARD    S&P 500    NAREIT EQUITY
<S>          <C>         <C>        <C>
28-Mar-94           100        100              100
31-Dec-94         93.66     105.30            99.77
31-Dec-95        133.11     144.83           115.01
</TABLE>
 
                                       10
<PAGE>
COMPENSATION OF EXECUTIVES
 
    The following table sets forth the compensation for services rendered during
the fiscal years ended December 31, 1995, 1994 and 1993 for the Company's  Chief
Executive  Officer  and for  the four  other  most highly  compensated executive
officers of the Company. Although certain of the individuals named below  served
as  directors  or officers  of the  Company prior  to the  Merger, they  did not
receive any cash  compensation for such  services from the  Company but  instead
were  compensated  by the  Management Company.  Accordingly, all  dollar amounts
shown prior to March 24, 1995 were paid by the Management Company. As  indicated
below, all options shown with respect to 1993 were options to purchase shares of
common  stock of the Management Company  (the "Management Company Common Stock")
and the column headed "LTIP Payouts" reflects long-term compensation paid by the
Management Company.
 
                           SUMMARY COMPENSATION TABLE
 
<TABLE>
<CAPTION>
                                               ANNUAL COMPENSATION               LONG-TERM COMPENSATION
                                      -------------------------------------  -------------------------------
                                                              OTHER ANNUAL   SHARES UNDERLYING                   ALL OTHER
   NAME AND PRINCIPAL                                BONUS    COMPENSATION     OPTIONS STOCK        LTIP       COMPENSATION
        POSITION             YEAR     SALARY ($)    ($)(1)       ($)(2)      OPTION AWARDS (#)   PAYOUTS (3)      ($)(4)
- -------------------------  ---------  -----------  ---------  -------------  ------------------  -----------  ---------------
<S>                        <C>        <C>          <C>        <C>            <C>                 <C>          <C>
Charles K. Barbo                1995   $ 160,000   $  35,000    $  --              30,000(5)      $ 250,000      $     375
  Chairman, President           1994     155,000      30,000                         --                                200
  and Chief Executive           1993     150,000      25,000                                                         2,316
  Officer
Michael Rowe                    1995     107,000      35,000       39,498          15,000(5)        177,300         11,337
  Executive Vice                1994     103,000      24,000                        2,000(5)                         7,043
  President and Chief           1993     100,000      30,340                       10,000(6)                         8,999
  Operating Officer
David K. Grant                  1995     107,000      30,000       31,698          15,000(5)        141,840          9,592
  Executive Vice                1994     103,000      24,000                        2,000(5)                         5,888
  President and Director        1993     100,000      15,000                       10,000(6)                         7,844
  of Real Estate
  Investment
Harrell L. Beck                 1995      84,000      25,000       37,959          15,000(5)        141,840          1,516
  Director, Senior Vice         1994      80,000      24,000                        2,000(5)                         1,217
  President, Chief              1993      75,000      15,000                       10,000(6)                         1,217
  Financial Officer,
  Principal Accounting
  Officer and Treasurer
Kristin H. Stred                1995      84,000      25,000       11,565          15,000(5)         88,650          3,978
  Senior Vice President,        1994      80,000      24,000                        2,000(5)                         1,087
  General Counsel and           1993      75,000      15,000                        7,500(6)                         1,057
  Secretary
</TABLE>
 
- ------------------------------
(1)  Includes bonus awards earned pursuant to the terms of discretionary  bonus,
     incentive compensation and profit-sharing arrangements.
 
(2)  Amounts  shown in this column represent bonuses paid in accordance with the
     terms of  the Management  Company  Stock Option  Plan relating  to  partial
     reimbursement of taxes incurred.
 
(3)  Immediately  prior to the Merger, the Management Company made distributions
     of Management Company Common Stock to certain of its executive officers and
     employees under  a long-term  incentive plan  (except with  respect to  Mr.
     Barbo,  whose  distribution under  the  plan was  made  in cash  instead of
     Management  Company  Common  Stock).  The  amounts  shown  in  this  column
     represents the value of the Class A Common Stock into which such Management
     Company  shares were converted in the Merger,  based on the market price of
     the Class A Common Stock  at the time of the  Merger, and the value of  the
     Intermation, Inc. shares distributed to the Management Company shareholders
     by  the Management Company prior to the  Merger (with respect to Mr. Barbo,
     the amount shown in the column is the amount of cash paid to him under  the
     plan). See "Certain Relationships and Related Transactions."
 
(4)  For  the year  ended December  31, 1995, (a)  with respect  to each person,
     includes employer-matching  contributions made  by the  Management  Company
     under  its Employee  Retirement Savings Plan  of $375 per  person, (b) with
     respect to each  of Messrs.  Rowe and  Grant, includes  $9,217 relating  to
     interests  in  Management Company  cash  distributions from  investments in
     certain partnerships, (c)  with respect to  Messrs. Rowe and  Beck and  Ms.
     Stred, includes payments of $1,109,
 
                                       11
<PAGE>
     $1,141  and $2,885, respectively, paid  annually towards insurance premiums
     on executive disability and dependent medical plan and (d) with respect  to
     Mr.  Rowe and Ms. Stred, includes  payments of $718 and $636, respectively,
     for club membership dues.
 
(5)  Represents options to purchase  shares of Class A  Common Stock granted  by
     the Company.
 
(6)  Represents  options to purchase shares  of Management Company Common Stock,
     all of which were exercised prior to the Merger.
 
OPTION GRANTS
 
    The following  table sets  forth certain  information regarding  options  to
purchase  shares  of Class  A Common  Stock granted  to the  Company's executive
officers during the fiscal year ended  December 31, 1995. Such individuals  were
not  granted any options  to purchase shares of  Management Company Common Stock
during the fiscal year ended December 31, 1995.
 
                          OPTION GRANTS IN FISCAL 1995
 
<TABLE>
<CAPTION>
                                             INDIVIDUAL GRANTS
                         ----------------------------------------------------------    POTENTIAL REALIZABLE VALUE AT
                            NUMBER OF       PERCENT OF                                 ASSUMED ANNUAL RATES OF STOCK
                             SHARES        TOTAL OPTIONS                               PRICE APPRECIATION FOR OPTION
                           UNDERLYING       GRANTED TO      EXERCISE                              TERM (2)
                             OPTIONS       EMPLOYEES IN     PRICE ($/   EXPIRATION   ----------------------------------
NAME                     GRANTED (#)(1)     FISCAL YEAR      SHARE)        DATE           5% ($)           10% ($)
- -----------------------  ---------------  ---------------  -----------  -----------  ----------------  ----------------
<S>                      <C>              <C>              <C>          <C>          <C>               <C>
Charles K. Barbo.......        30,000            16.8%      $   23.00      3/24/05   $        433,937  $      1,099,682
Michael Rowe...........        15,000             8.4           20.75      1/02/05            195,743           496,052
David K. Grant.........        15,000             8.4           20.75      1/02/05            195,743           496,052
Harrell L. Beck........        15,000             8.4           20.75      1/02/05            195,743           496,052
Kristin H. Stred.......        15,000             8.4           20.75      1/02/05            195,743           496,052
All Stockholders.......        N/A              N/A           N/A          N/A            392,013,055       993,438,049
</TABLE>
 
- ------------------------
(1) Options were granted at  the fair market  value on the  date of grant.  Each
    option  vests  in  annual  installments  of  20%,  commencing  on  the first
    anniversary of  the  date  of  grant.  In  the  event  of  certain  business
    combinations,  the vesting of  outstanding options will  be accelerated. See
    "Executive  Compensation   --   Employment   Agreements;   Change-in-Control
    Arrangements."
 
(2) The  actual  value,  if  any,  the  named  executive  officer  or  any other
    individual may realize will depend on the excess of the stock price over the
    exercise price  on the  date the  option  is exercised.  The gain  for  "All
    Stockholders"  is calculated by using  $26 7/8, the average  of the high and
    low sale prices per  share of Class  A Common Stock as  reported by the  New
    York  Stock Exchange on December 29, 1995, and 23,193,921 shares, the number
    of shares  of  Class A  and  Class B  Common  Stock outstanding  as  of  the
    Company's  fiscal year-end. There can be  no assurance that the actual value
    per share realized by  the named executive officers  or by all  stockholders
    will approximate the potential realizable values set forth in the table.
 
OPTION EXERCISES AND YEAR-END VALUES
 
    The  following  table sets  forth certain  information regarding  options to
purchase shares of Management  Company Common Stock  exercised by the  Company's
executive  officers during the  fiscal year ended December  31, 1995 and certain
information as of  December 31,  1995 regarding  options to  purchase shares  of
Class  A Common Stock held by  the Company's executive officers. All outstanding
options to purchase  shares of  Management Company Common  Stock were  exercised
immediately prior to the Merger and the shares issued upon exercise thereof were
converted  into  shares  of Class  A  Common  Stock in  the  Merger.  The column
captioned "Shares Acquired on Exercise" in the following table shows the  number
of  shares of Class A  Common Stock that resulted  when the shares of Management
Company Common Stock that  were issued upon exercise  of options were  converted
into shares of Class A Common Stock in the Merger. No options to purchase shares
of  Class  A Common  Stock were  exercised by  the Company's  executive officers
during the fiscal year ended December 31, 1995.
 
                                       12
<PAGE>
   AGGREGATED OPTION EXERCISES IN FISCAL 1995 AND FISCAL 1995 YEAR-END VALUES
 
<TABLE>
<CAPTION>
                                                                NUMBER OF SECURITIES
                                                               UNDERLYING UNEXERCISED        VALUE OF UNEXERCISED
                                                                     OPTIONS AT              IN-THE-MONEY OPTIONS
                            SHARES ACQUIRED                     FISCAL YEAR-END (#)       AT FISCAL YEAR-END ($)(3)
                                  ON             VALUE      ----------------------------  --------------------------
NAME                        EXERCISE (#)(1)  REALIZED ($)(2)  EXERCISABLE  UNEXERCISABLE  EXERCISABLE  UNEXERCISABLE
- --------------------------  ---------------  -------------  -------------  -------------  -----------  -------------
<S>                         <C>              <C>            <C>            <C>            <C>          <C>
Charles K. Barbo..........        --          $   --                  0         30,000             0    $   120,000
Michael Rowe..............         8,118          132,614           400         16,600     $   3,240    $   106,710
David K. Grant............         6,765          109,455           400         16,600     $   3,240    $   106,710
Harrell L. Beck...........         7,780          127,450           400         16,600     $   3,240    $   106,710
Kristin H. Stred..........         2,537           38,851           400         16,600     $   3,240    $   106,710
</TABLE>
 
- ------------------------
 
(1)  Includes additional shares of Class A Common Stock issued in August 1995 in
    accordance  with  the  Merger  Agreement   due  to  certain  balance   sheet
    adjustments attributable to the shares acquired on exercise of the options.
 
(2)  This value represents  the number of  shares of Class  A Common Stock which
    resulted when the options  were exercised and  shares of Management  Company
    Common  Stock were issued and  then converted into shares  of Class A Common
    Stock in the Merger, multiplied  by the market price  of the Class A  Common
    Stock at the time of the exercise minus the exercise price for each option.
 
(3) This amount is the aggregate number of outstanding options multiplied by the
    difference  between the closing price of Class A Common Stock as of December
    29, 1995 and the exercise price of such options.
 
EMPLOYMENT AGREEMENTS; CHANGE-IN-CONTROL ARRANGEMENTS
 
    1993 STOCK  OPTION PLAN.   The  1993  Stock Option  Plan (the  "1993  Plan")
provides  that, upon the  occurrence of certain  transactions, including certain
mergers and  other  business  combinations involving  the  Company,  outstanding
options will become fully exercisable. Such options, if not exercised, will then
terminate  upon consummation  of such  transaction. In  the alternative,  at the
discretion  of  the  Company  and  the  corporation(s)  participating  in   such
transactions,  such  options  may  be  assumed  by  the  acquiring  or surviving
corporation.
 
    1995 LONG-TERM  INCENTIVE  PLAN.    In  the  event  of  certain  mergers  or
consolidations  involving the Company, a sale, lease, exchange or other transfer
of all  or  substantially  all of  the  Company's  assets or  a  liquidation  or
dissolution  of the Company, outstanding  options, stock appreciation rights and
restricted stock under the  1995 Incentive Plan  will become fully  exercisable,
subject  to certain exceptions. In addition, the Committee may take such further
action as  it deems  necessary  or advisable,  and  fair to  participants,  with
respect to outstanding awards under the 1995 Incentive Plan.
 
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS
 
    On  March  1, 1994,  as  a part  of  the Consolidation  approved  by limited
partners, the  Company made  a $1,981,000  interest-free loan  to Mr.  Barbo  to
enable  him  to  make  certain  capital  contributions  that  were  required  in
connection with the Consolidation.  Mr. Barbo's shares of  Class B Common  Stock
have  been pledged  as collateral for  the loan.  Upon repayment of  the loan, a
percentage of the  Class B  Common Stock  equal to  the percentage  of the  loan
principal  being repaid will be released from the pledge and Mr. Barbo will then
have the option to convert his Class B Common Stock, on a share-for-share basis,
into Class A Common Stock. As of December 31, 1995, the entire principal  amount
of the loan remained outstanding.
 
    On  March  24, 1995,  the  Management Company  was  merged into  the Company
following the approval of the stockholders of the Company on March 21, 1995.  In
the  Merger, the Company issued 1,289,734 new  shares of Class A Common Stock to
the Management  Company  shareholders  and an  additional  282,572  shares  that
replaced  shares previously  owned by the  Management Company.  In addition, the
Company paid approximately $3,000 in cash in lieu of issuing fractional  shares.
The
 
                                       13
<PAGE>
average of the closing prices of the Class A Common Stock on the Nasdaq National
Market  for  the 30  trading  days before  the date  of  the Merger  was $22.80,
resulting in an  aggregate Merger  consideration of  $29,408,967. The  Company's
independent  directors negotiated the transaction on  behalf of the Company and,
based in part on a fairness opinion rendered by Alex. Brown & Sons Incorporated,
unanimously approved the Merger and recommended that the Company's  stockholders
vote for it.
 
    Messrs. Beck, Grant and Rowe and Ms. Stred, the Company's executive officers
at  the  time of  the Merger,  were  also executive  officers of  the Management
Company and held  1.2%, 3.2%,  4.3% and  .4%, respectively,  of its  outstanding
stock  before the Merger.  In addition, Charles  K. Barbo, who  was an executive
officer of the Management Company and held 37.1% of its outstanding stock before
the Merger, was appointed as Chairman of  the Board and an executive officer  of
the Company on the closing of the Merger.
 
    In  the Merger, Messrs. Barbo,  Beck, Grant and Rowe  and Ms. Stred received
583,460 shares, 18,411 shares, 49,695 shares, 68,170 shares and 5,922 shares  of
Class A Common Stock, in exchange for shares of Management Company Common Stock.
Of  such shares,  (i) 25,200  shares were  attributable to  shares of Management
Company Common  Stock acquired  immediately  before the  Merger on  exercise  of
Management  Company stock options at an average cost of $9.86 per share of Class
A Common Stock, of which 20,690 shares were attributable to options the  vesting
of  which was accelerated in connection with  the Merger, and (ii) 20,975 shares
were attributable to stock  bonuses awarded to  such executive officers  (except
Mr. Barbo) by the Management Company immediately before the Merger. Such bonuses
were  part of the general grants and  awards to Management Company employees. In
addition, pursuant  to the  Merger  Agreement, Management  Company  shareholders
(including  the  Company's  executive  officers)  will  be  entitled  to receive
additional shares  of Class  A Common  Stock, pro  rata in  proportion to  their
ownership interests in the Management Company, based on (i) the extent to which,
during  the five  years following  the Merger, the  Company realizes  value as a
result of certain transactions relating to interests in or assets of six limited
partnerships acquired by the Company  in the Merger and  (ii) the value, at  the
end  of five  years or in  the event  of a change  of control,  of any remaining
interests in  such  partnerships as  determined  by independent  appraisal.  The
Company  also agreed that  it will provide for  limitation of director liability
and indemnification of the  Management Company's directors, officers,  employees
and  agents at least to the extent  that such persons are entitled thereto under
the Management Company's Articles of Incorporation and Bylaws.
 
    Before  the  Merger,  InterMation,  Inc.  ("InterMation"),  a  wholly  owned
subsidiary  of the Management Company operating  a records storage business, was
distributed to  the Management  Company  shareholders (including  the  Company's
executive officers) in proportion to their ownership interests in the Management
Company.  Messrs. Barbo and Rowe  are directors of InterMation  and Mr. Barbo is
the beneficial owner of 41% of the outstanding common stock of InterMation.  The
Company  owned one facility  engaged in the records  storage business, which was
managed by InterMation.  In March 1995,  the Company reached  an agreement  with
InterMation   to  sell  this   records  storage  business   to  InterMation  for
approximately $575,000 and  to lease the  facility to InterMation  at a  monthly
rental  of approximately $23,000.  The lease term  is for three  years, with two
five-year options, although either party may  terminate the lease on 18  months'
notice.  The purchase price is  evidenced by a note  bearing interest at 10% per
annum, providing for monthly principal and interest of $70,000 and full  payment
upon expiration of the lease.
 
           PROPOSAL TO APPROVE THE 1996 EMPLOYEE STOCK PURCHASE PLAN
 
INTRODUCTION
 
    On  January 30, 1996, the Company's  Board of Directors adopted the Purchase
Plan, which provides for the purchase of an aggregate of up to 300,000 shares of
Class A  Common Stock  by certain  employees, as  described below.  The  Company
believes that the Purchase Plan is necessary to attract
 
                                       14
<PAGE>
and  retain the  services of such  persons and  to promote the  interests of the
Company and  its stockholders  by aligning  employees' interests  with those  of
stockholders by facilitating and encouraging the purchase of Company shares.
 
    A  copy of the Purchase Plan is attached to this Proxy Statement as Appendix
A and is  incorporated herein  by reference.  The following  description of  the
Purchase  Plan is  a summary  of the  major provisions  and does  not purport to
describe the details of the plan. See Appendix A for more detailed information.
 
DESCRIPTION OF THE PURCHASE PLAN
 
    SHARES SUBJECT TO THE PLAN.  An aggregate of up to 300,000 shares of Class A
Common Stock is  authorized for  issuance under  the Purchase  Plan, subject  to
adjustment  from time to time  for stock dividends and  certain other changes in
capitalization as provided in the Purchase Plan. The Class A Common Stock issued
under the Purchase Plan may be  either authorized but unissued shares or  shares
now held or subsequently acquired by the Company as treasury shares.
 
    ELIGIBILITY.   The Purchase Plan is an employee benefit program that enables
qualified employees to purchase shares of  Class A Common Stock through  payroll
deductions  without incurring broker commissions.  To participate, an individual
employee must (i) have worked for the Company or certain of its subsidiaries for
at least one year, (ii) be employed in a position with regular hours of 20 hours
or more per week, and (iii) be employed for at least five months in any calendar
year. An employee is not eligible to continue participation in the Purchase Plan
in the event his or her  employment is voluntarily or involuntarily  terminated,
or  if such employee owns or will own, as a result of such participation, shares
possessing 5% or more of the total combined voting power or value of all classes
of stock  of the  Company  or any  related corporation.  As  of March  1,  1996,
approximately 530 of the Company's employees would be eligible to participate in
the  Purchase Plan, including each of  the named executive officers. Nonemployee
directors of the Company are not eligible to participate in the Purchase Plan.
 
    STOCK PURCHASES.  The  Purchase Plan is divided  into offering periods,  the
length  of which will  be as established  by the Plan  Administrator (as defined
below), subject to the limitations set forth in the Purchase Plan. During  these
offering periods, participating employees accumulate funds in an account used to
buy  Common Stock through payroll  deductions at a rate of  not less than 1% nor
more than 10% of such participant's base pay during each payroll period in  each
purchase  period within  an offering period.  The length of  the purchase period
will be as established  by the Plan  Administrator, and may be  the same as  the
offering  period,  or may  be shorter  consecutive  periods within  the offering
period. The  Purchase Price  will initially  be implemented  with a  coextensive
offering and purchase period of six months.
 
    At  the end of each purchase period,  the market price is determined and the
participating employees' accumulated funds are used to purchase the  appropriate
number  of whole shares of  Common Stock. No participant  may purchase more than
$25,000 fair market value of  Class A Common Stock  for any calendar year  under
the  Purchase Plan. The purchase  price per share of  Class A Common Stock under
the Purchase Plan will be as established by the Plan Administrator, but may  not
be  less than the lower of 85% of the  per share fair market value of the Common
Stock on either  the first day  of the offering  period or the  last day of  the
purchase period. The Purchase Plan will initially be implemented with a purchase
price  equal to 100% of the fair market value of the Class A Common Stock on the
last day of  the offering/purchase period.  For purposes of  the Purchase  Plan,
"fair  market value" means the closing price of  the Class A Common Stock on the
New York Stock Exchange for a single  trading day. The closing price of a  share
of  Class A Common Stock on  March 1, 1996 was $26  5/8, as reported in The WALL
STREET JOURNAL for the NYSE -- Composite Transactions.
 
    Participants have  no right  to  acquire shares  of  the Company  under  the
Purchase  Plan  after termination  of their  employment.  Upon termination  of a
participant's employment for any reason on or prior to the last business day  of
an  offering period, the balance  in such participant's account  will be paid to
the participant or to his or her estate. Neither payroll deductions credited  to
a participant's
 
                                       15
<PAGE>
account  nor any rights with regard to the purchase of shares under the Purchase
Plan may be assigned, transferred, pledged  or otherwise disposed of in any  way
by  the participant, other than by will or the laws of descent and distribution.
The Company may treat any such act as an election to withdraw from the  Purchase
Plan.
 
    ADMINISTRATION.   The Purchase Plan will be administered by the Compensation
Committee of  the Board  of  Directors or  by  another committee  or  committees
appointed  by  the  Board  of Directors  (the  "Plan  Administrator").  The Plan
Administrator is authorized to administer and interpret the Purchase Plan and to
make such rules and regulations as it deems necessary to administer the Purchase
Plan, so long as such interpretation, administration or application with respect
to purchases under the Purchase Plan corresponds to the requirements of  Section
423 of the Internal Revenue Code of 1986, as amended (the "Code").
 
    AMENDMENT  AND TERMINATION.  The Board of  Directors has the power to amend,
suspend or terminate the  Purchase Plan, provided that  the Board may not  amend
the  Purchase Plan without stockholder approval  if such approval is required by
Section 423 of the Code or Rule 16b-3 of the Securities Exchange Act of 1934, as
amended. The Compensation Committee of the Board of Directors may also amend the
Purchase Plan so long as such amendment does not require shareholder approval.
 
    TERM OF THE PLAN.  The Purchase Plan shall continue in effect until May  14,
2006.
 
FEDERAL INCOME TAX CONSEQUENCES
 
    The   following  discussion  summarizes  the  material  federal  income  tax
consequences to employees and  the Company in  connection with participation  in
the  Purchase Plan.  The discussion  is general in  nature and  does not address
issues relating to the income tax circumstances of any individual employee.  The
discussion  is based on federal income tax laws and regulations in effect on the
date hereof and is,  therefore, subject to possible  future changes in the  law.
The  discussion does not address the consequences of state, local or foreign tax
laws.
 
    The Company intends  that the Purchase  Plan qualify as  an "employee  stock
purchase  plan" under Section  423 of the  Code. Under the  Code, the Company is
deemed to  grant participants  an "option"  on the  first day  of each  offering
period  to purchase as  many shares of  Common Stock as  the participant will be
able to purchase  with the  payroll deductions credited  to his  or her  account
during  any purchase period within the offering  period. On the last day of each
purchase period, the market price is determined and the participant is deemed to
have exercised the "option" and purchased  the number of shares of Common  Stock
his or her accumulated payroll deductions will purchase at the market price.
 
    The  required holding period for favorable tax treatment upon disposition of
Common Stock acquired  under the Purchase  Plan is  the later of  (i) two  years
after  the deemed "option" is granted (the  first day of an offering period) and
(ii) one year after  the deemed "option"  is exercised and  the Common Stock  is
purchased (the last day of a purchase period). When the Common Stock is disposed
of  after this period, the participant realizes ordinary income to the extent of
the lesser of (a) the amount by which the fair market value of the Common  Stock
at  the time the  "option" was granted  exceeded the "option  price" and (b) the
amount by  which the  fair market  value  of the  Common Stock  at the  time  of
disposition  exceeded the "option price." "Option price" is determined as of the
date of grant and, therefore,  is equal to the fair  market value of the  Common
Stock as of the first day of an offering period less any discount established by
the  Plan Administrator (up  to a maximum  of 15%). Thus,  the maximum amount of
gain taxable as ordinary income is the amount of any discount measured as of the
first day of  an offering  period. Any  further gain  is taxed  at capital  gain
rates.  If the sale  price is less than  the option price,  there is no ordinary
income, and the participant recognizes long-term capital loss.
 
    When a  participant sells  the Common  Stock before  the expiration  of  the
required  holding  period, the  participant  recognizes ordinary  income  to the
extent of the difference  between the price actually  paid for the Common  Stock
and  the  fair market  value of  the Common  Stock  at the  date the  option was
 
                                       16
<PAGE>
exercised (the last day of a purchase period), regardless of the price at  which
the  Common Stock is sold. If the sale  price is less than the fair market value
of the Common stock at the date of exercise, then the participant will also have
a capital loss equal to such difference.
 
    If a participant dies while owning Common Stock acquired under the  Purchase
Plan,  ordinary income must be  reported on his or  her final income tax return.
This amount will  be the  same as  if the  Common Stock  had been  held for  the
requisite  period as above discussed; that is, it  will be the lesser of (i) the
amount by  which the  fair market  value of  the Common  Stock at  the time  the
"option"  was granted exceeded the option price and (ii) the amount by which the
fair market value of  the Common Stock  at the time  of the participant's  death
exceeded the option price.
 
    Even  though a participant who, after  waiting the requisite holding period,
must treat part  of his  or her gain  on a  disposition of the  Common Stock  as
ordinary  income, the Company may not take a business deduction for such amount.
However, if  a  participant disposes  of  Common Stock  before  the end  of  the
requisite  holding period, the amount of income that the participant must report
as ordinary income  qualifies as a  Company business deduction  for the year  of
such disposition.
 
  THE BOARD OF DIRECTORS RECOMMENDS A VOTE FOR APPROVAL OF THE PURCHASE PLAN.
 
                 PROPOSAL TO APPROVE AMENDED AND RESTATED STOCK
                    INCENTIVE PLAN FOR NONEMPLOYEE DIRECTORS
 
INTRODUCTION
 
    The   Company's  Nonemployee  Directors  Plan  currently  provides  for  the
automatic grant of options to purchase 3,000  shares of Class A Common Stock  at
the  time a  person becomes  a director  and annually  on the  day following the
Company's annual meeting of stockholders. Only members of the Board of Directors
who are  not otherwise  employees of  the Company  or any  parent or  subsidiary
corporation  (each, an "Eligible  Director") may participate  in the Nonemployee
Directors Plan. As of the date of this Proxy Statement, 180,800 shares  remained
available for issuance under the Nonemployee Directors Plan.
 
    On  January 30, 1996  and March 19,  1996, the Company's  Board of Directors
unanimously adopted amendments to the  Nonemployee Directors Plan that,  subject
to  stockholder approval, would replace the  3,000-share annual grant that vests
over one year  with a  9,000-share grant  that vests  over a  3-year period.  In
addition, the amendments to the Nonemployee Directors Plan approved by the Board
of  Directors would permit Eligible Directors to elect to receive all or part of
their director fees in shares of Class A Common Stock.
 
    The purposes of the Nonemployee  Directors Plan and the proposed  amendments
thereto  are to attract and retain the services of experienced and knowledgeable
nonemployee directors  of the  Company  and to  provide  an incentive  for  such
directors  to  increase their  proprietary interest  in the  Company's long-term
success and progress. A copy of the Nonemployee Directors Plan as proposed to be
amended and restated is attached  to this Proxy Statement  as Appendix B and  is
incorporated  herein by reference. The  following description of the Nonemployee
Directors Plan is a summary  and does not purport  to be fully descriptive.  See
Appendix B for more detailed information.
 
DESCRIPTION OF PLAN
 
    SHARES  SUBJECT TO THE  NONEMPLOYEE DIRECTORS PLAN.   An aggregate  of up to
200,000 shares of  Class A  Common Stock is  authorized for  issuance under  the
Nonemployee  Directors Plan, subject  to adjustment from time  to time for stock
dividends and  certain  other  changes  in capitalization  as  provided  in  the
Nonemployee   Directors  Plan.  The  Class  A  Common  Stock  issued  under  the
Nonemployee Directors  Plan may  be  either authorized  but unissued  shares  or
shares now held or subsequently acquired by the Company as treasury shares.
 
    STOCK OPTIONS.  Each Eligible Director initially elected at or continuing in
office  immediately following the 1996 annual meeting of stockholders or elected
for the first time at an annual meeting of
 
                                       17
<PAGE>
stockholders after the  1996 annual meeting  of stockholders will  automatically
receive  the grant of an option to purchase 9,000 shares of Class A Common Stock
immediately following such annual meetings. The option will vest in three  equal
annual  installments upon the  optionee's continued service  as a director until
each of the following  three annual meetings of  stockholders after the date  of
grant.  Once an Eligible  Director's option becomes  fully vested, such director
will automatically receive  a subsequent grant  of an option  to purchase  9,000
shares  immediately following  the annual meeting  of stockholders  at which the
prior grant became fully vested, such option to vest in three equal installments
immediately  following  each  of  the   three  subsequent  annual  meetings   of
stockholders.
 
    Options expire on the earlier of 10 years from the date of grant or one year
after  an Eligible Director's  termination of service as  a director. The option
exercise price for an option granted under the Nonemployee Directors Plan is the
fair market value of the shares at the time the option is granted. For  purposes
of  the Nonemployee Directors Plan, "fair market  value" is the closing price of
the Class A Common Stock on the New York Stock Exchange on the day prior to  the
date of grant.
 
    ELECTION  TO  RECEIVE STOCK  IN LIEU  OF CASH  COMPENSATION.   Each Eligible
Director may elect to reduce all or a portion of the cash compensation otherwise
payable for his or her services as a director, including the annual retainer and
any fees payable for  serving on the  Board of Directors or  a committee of  the
Board, by a specified dollar amount or percentage and to receive in lieu thereof
a  number of shares of Class A Common Stock  equal in value to the amount of the
reduction divided by the fair  market value of the Class  A Common Stock on  the
date the cash compensation would have been paid.
 
    ADMINISTRATION.   The administrator  of the Nonemployee  Directors Plan (the
"Director Plan Administrator") is the  Company's Board of Directors. Subject  to
the terms of the Nonemployee Directors Plan, the Director Plan Administrator has
the  power  to construe  the provisions  of the  Nonemployee Directors  Plan, to
determine all questions arising thereunder and to adopt and amend such rules and
regulations for the administration of the  Nonemployee Directors Plan as it  may
deem desirable.
 
    AMENDMENT  AND TERMINATION.  The Board  of Directors may amend, terminate or
suspend the  Nonemployee Directors  Plan  at any  time,  provided that  no  such
amendment  shall be made without the  approval of the Company's stockholders, if
such approval is required to comply with Rule 16B-3 under the Exchange Act.
 
    TERM OF PLAN.  The Nonemployee Directors Plan shall continue in effect until
it is  terminated  by  action  of  the  Board  of  Directors  or  the  Company's
stockholders,   but  such  termination  shall  not   affect  the  terms  of  any
then-outstanding options.
 
FEDERAL INCOME TAX CONSEQUENCES OF OPTIONS
 
    The  following  discussion  summarizes  the  material  federal  income   tax
consequences to the Company and the Eligible Directors of the grant and exercise
of  options granted  under the  Nonemployee Directors  Plan, under  the existing
applicable provisions of the Code and the regulations thereunder.
 
    Under present  law and  regulations,  no income  will  be recognized  by  an
optionee  upon  the grant  of an  option. Upon  the exercise  of an  option, the
optionee will recognize taxable ordinary income in an amount equal to the excess
of the fair market value  of the shares acquired over  the option price. Upon  a
later  sale  of those  shares, the  optionee will  have short-term  or long-term
capital gain or loss, as the case may  be, in an amount equal to the  difference
between  the amount realized on such sale and  the tax basis of the shares sold.
If payment of the option  price is made entirely in  cash, the tax basis of  the
shares will be equal to their fair market value on the date of exercise (but not
less  than the  option price), and  their holding  period will begin  on the day
after the exercise date.
 
    If the optionee uses already-owned shares to exercise an option in whole  or
in  part, the transaction  will not be  considered a taxable  disposition of the
already-owned shares.  The  optionee's  tax  basis and  holding  period  of  the
already-owned  shares will  be carried over  to the equivalent  number of shares
 
                                       18
<PAGE>
received upon exercise.  The tax basis  of the additional  shares received  upon
exercise  will be the  fair market value of  the shares on  the date of exercise
(but not less than the amount of cash, if any, used in payment), and the holding
period for such additional shares will begin on the day after the exercise date.
 
    In all the foregoing cases, the Company  will be entitled to a deduction  at
the same time and in the same amount as the optionee recognizes ordinary income.
 
PLAN BENEFITS
 
    Each  Eligible Director  who continues  in office  immediately following the
1996 Annual  Meeting  will automatically  receive  the  grant of  an  option  to
purchase  9,000 shares of Class A Common Stock immediately following such annual
meeting.
 
            THE BOARD OF DIRECTORS RECOMMENDS A VOTE FOR APPROVAL OF THE
         PROPOSAL TO AMEND AND RESTATE THE NONEMPLOYEE DIRECTORS PLAN.
 
                              INDEPENDENT AUDITORS
 
    Deloitte & Touche  LLP, which audited  the Company's accounts  for the  last
fiscal  year, has been selected to continue as the Company's independent auditor
for the  current fiscal  year.  Representatives of  Deloitte  & Touche  LLP  are
expected  to attend the  1996 Annual Meeting  and have an  opportunity to make a
statement and/or respond to appropriate questions from stockholders.
 
                            SOLICITATION OF PROXIES
 
    The proxy card accompanying this Proxy  Statement is solicited by the  Board
of  Directors.  Proxies  may be  solicited  by officers,  directors  and regular
supervisory and executive employees  of the Company, none  of whom will  receive
any  additional  compensation for  their  services. D.F.  King  & Co.,  Inc. may
solicit proxies at  an approximate  cost of $10,000,  plus reasonable  expenses.
Such  solicitations may  be made personally,  or by  mail, facsimile, telephone,
telegraph or messenger.  The Company  will reimburse persons  holding shares  of
Common  Stock in their  names or in the  names of nominees,  but not owning such
shares beneficially, such as brokerage houses, banks and other fiduciaries,  for
the  expense of forwarding  solicitation materials to  their principals. All the
costs of soliciting proxies will be paid by the Company.
 
                                 OTHER MATTERS
 
    The Company knows of no other matters  that are likely to be brought  before
the  1996 Annual Meeting. If, however, other matters not now known or determined
come before the 1996 Annual Meeting, the persons named in the enclosed proxy  or
their substitutes will vote such proxy in accordance with their judgment in such
matters.
 
                           PROPOSALS OF STOCKHOLDERS
 
    Proposals  of  stockholders  to be  considered  for inclusion  in  the Proxy
Statement and proxy card for the  Company's 1997 Annual Meeting of  Stockholders
must be received by the Secretary of the Company by December 2, 1996.
 
                                       19
<PAGE>
                                 ANNUAL REPORT
 
    A  copy  of  the  Company's  1995 Annual  Report  has  been  mailed  to each
stockholder of record. Additional copies of  such annual report may be  obtained
without charge by writing or calling Investor Relations at (800) 955-2235.
 
                                          By Order of the Board of Directors,
                                          Kristin H. Stred
                                          SECRETARY
 
Seattle, Washington
March 30, 1996
 
                                       20
<PAGE>

                                                                      APPENDIX A

                         SHURGARD STORAGE CENTERS, INC.

                        1996 EMPLOYEE STOCK PURCHASE PLAN

                               SECTION 1.  PURPOSE

     The purposes of the Shurgard Storage Centers, Inc. 1996 Employee Stock
Purchase Plan (the "Plan") are to (a) assist employees of Shurgard Storage
Centers, Inc., a Delaware corporation (the "Company"), and its parent and
subsidiary corporations in acquiring a stock ownership interest in the Company
pursuant to a plan that is intended to qualify as an "employee stock purchase
plan" under Section 423 of the Internal Revenue Code of 1986, as amended (the
"Code"), and (b) help employees provide for their future security and to
encourage them to remain in the employment of the Company and its subsidiary
corporations.

                             SECTION 2.  DEFINITIONS

     For purposes of the Plan, the following terms shall be defined as set forth
below.

2.1  BOARD

     "BOARD" means the Board of Directors of the Company.

2.2  CHANGE NOTICE DATE

     "CHANGE NOTICE DATE" has the meaning set forth in Section 9.2.

2.3  CODE

     "CODE" means the Internal Revenue Code of 1986, as amended.

2.4  COMPANY

     "COMPANY" means Shurgard Storage Centers, Inc., a Delaware corporation.

2.5  DESIGNATED CORPORATION

     "DESIGNATED CORPORATION" has the meaning set forth in Section 2.7.


                                       A-1

<PAGE>

2.6  ELIGIBLE COMPENSATION

     "ELIGIBLE COMPENSATION" means all regular cash compensation, including
overtime, cash bonuses and commissions.  Regular cash compensation does not
include severance pay, hiring and relocation bonuses, pay in lieu of vacations,
sick leave or any other special payments.

2.7  ELIGIBLE EMPLOYEE

     "ELIGIBLE EMPLOYEE" means any employee of the Company (or any Parent
Corporation or Subsidiary Corporation designated by the Plan Administrator (a
"Designated Corporation")) who is in the employ of the Company (or any such
Designated Corporation) on one or more Offering Dates and who meets the
following criteria:

          (a)  the employee does not, immediately after the Option is granted,
               own stock (as defined by Code Sections 423(b)(3) and 424(d))
               possessing 5% or more of the total combined voting power or value
               of all classes of stock of the Company or of a Parent Corporation
               or Subsidiary Corporation of the Company;

          (b)  the employee's customary employment is for more than 20 hours per
               week;

          (c)  the employee's customary employment is for more than five months
               in any calendar year; and

          (d)  the employee has been employed for at least six months.

If the Company permits any employee of a Designated Corporation to participate
in the Plan, then all employees of that Designated Corporation who meet the
requirements of this paragraph shall also be considered Eligible Employees.

2.8  ESPP BROKER

     "ESPP BROKER" has the meaning set forth in Section 10.

2.9  EXCHANGE ACT

     "EXCHANGE ACT" means the Securities Exchange Act of 1934, as amended.


                                       A-2

<PAGE>

2.10 OFFERING

     "OFFERING" has the meaning set forth in Section 5.1.

2.11 OFFERING DATE

     "OFFERING DATE" means the first day of an Offering.

2.12 OFFERING PERIOD

     "OFFERING PERIOD" means the term of an Offering as determined by the Plan
Administrator.

2.13 OPTION

     "OPTION" means an option granted under the Plan to an Eligible Employee to
purchase shares of Stock.

2.14 PARENT CORPORATION

     "PARENT CORPORATION" means any corporation, other than the Company, in an
unbroken chain of corporations ending with the Company if, at the time of the
granting of the Option, each of the corporations, other than the Company, owns
stock possessing 50% or more of the total combined voting power of all classes
of stock in one of the other corporations in such chain.

2.15 PARTICIPANT

     "PARTICIPANT" means any Eligible Employee who has elected to participate in
an Offering in accordance with the procedures set forth in Section 6.1 and who
has not withdrawn from the Offering or whose participation in the Offering is
not terminated.

2.16 PLAN

     "PLAN" means the Shurgard Storage Centers, Inc. 1996 Employee Stock
Purchase Plan.

2.17 PLAN ADMINISTRATOR

     "PLAN ADMINISTRATOR" means any committee of the Board designated to
administer the Plan under Section 3.1 of the Plan.


                                       A-3

<PAGE>

2.18 PURCHASE DATE

     "PURCHASE DATE" means the last day of each Purchase Period.

2.19 PURCHASE PERIOD

     "PURCHASE PERIOD" has the meaning set forth in Section 5.2.

2.20 PURCHASE PRICE

     "PURCHASE PRICE" has the meaning set forth in Section 8.

2.21 STOCK

     "STOCK" means the Class A Common Stock, par value $.001 per share, of the
Company.

2.22 SUBSCRIPTION DATE

     "SUBSCRIPTION DATE" has the meaning set forth in Section 6.1.

2.23 SUBSIDIARY CORPORATION

     "SUBSIDIARY CORPORATION" means any corporation, other than the Company, in
an unbroken chain of corporations beginning with the Company, if, at the time of
the granting of the Option, each of the corporations, other than the last
corporation in the unbroken chain, owns stock possessing 50% or more of the
total combined voting power of all classes of stock in one of the other
corporations in such chain.

                           SECTION 3.  ADMINISTRATION

3.1  PLAN ADMINISTRATOR

     The Plan shall be administered by the Compensation Committee of the Board,
except to the extent that the Board appoints another committee or committees
(which term includes subcommittees) consisting of one or more members of the
Board to administer the Plan.  The administration of the Plan with respect to
officers and directors of the Company who are subject to Section 16 of the
Exchange Act with respect to securities of the Company shall comply with the
requirements of Rule 16b-3 under Section 16(b) of the Exchange Act as then in
effect.


                                       A-4

<PAGE>

3.2  ADMINISTRATION AND INTERPRETATION BY THE PLAN ADMINISTRATOR

     Subject to the provisions of the Plan, the Plan Administrator shall have
exclusive authority, in its discretion, to determine all matters relating to
Options granted under the Plan, including all terms, conditions, restrictions
and limitations of Options; provided, however, that all Participants granted
Options pursuant to the Plan shall have the same rights and privileges within
the meaning of Code Section 423(b)(5).  The Plan Administrator shall also have
exclusive authority to interpret the Plan and may from time to time adopt, and
change, rules and regulations of general application for the Plan's
administration.  The Plan Administrator's interpretation of the Plan and its
rules and regulations, and all actions taken and determinations made by the Plan
Administrator pursuant to the Plan, shall be conclusive and binding on all
parties involved or affected.  The Plan Administrator may delegate
administrative duties to such of the Company's officers or employees as it so
determines.

                        SECTION 4.  STOCK SUBJECT TO PLAN

     Subject to adjustment from time to time as provided in Section 21, a
maximum of 300,000 shares of Stock shall be available for issuance under the
Plan.  Shares issued under the Plan shall be drawn from authorized and unissued
shares or shares now held or subsequently acquired by the Company as treasury
shares.  Any shares of Stock that have been made subject to an Option that cease
to be subject to the Option (other than by reason of exercise of the Option),
including, without limitation, in connection with the cancellation or
termination of an Option, shall again be available for issuance in connection
with future grants of Options under the Plan.

                           SECTION 5.  OFFERING DATES

5.1  OFFERING PERIODS

     Except as otherwise set forth below, the Plan shall be implemented by a
series of Offerings (each, an "Offering").  The Plan Administrator shall
determine the number and length of each Offering Period.  Notwithstanding the
foregoing, an Offering Period may not exceed five years; provided, however, that
if the Purchase Price may be less than 85% of the fair market value of the Stock
on the Purchase Date, the Offering Period may not exceed twenty-seven months. 
An employee who becomes eligible to participate in the Plan after an Offering
Period has commenced shall not be eligible to participate in such Offering but
may participate in any subsequent Offering, provided that such employee is still
an Eligible Employee as of the commencement of any such subsequent Offering. 
Eligible Employees may not participate in more than one Offering at a time.  In
the event the first or the last day of 


                                       A-5

<PAGE>

an Offering Period is not a regular business day, then the first day of the
Offering Period shall be deemed to be the next regular business day and the last
day of the Offering Period shall be deemed to be the last preceding regular
business day.

5.2  PURCHASE PERIODS

     The Plan Administrator shall determine the number and length of consecutive
Purchase Periods in each Offering Period (each, a "Purchase Period").  The last
day of each Purchase Period shall be the Purchase Date for such Purchase Period.
In the event the first or last day of a Purchase Period is not a regular
business day, then the first day of the Purchase Period shall be deemed to be
the next regular business day and the last day of the Purchase Period shall be
deemed to be the last preceding regular business day.  

                      SECTION 6.  PARTICIPATION IN THE PLAN

6.1  INITIAL PARTICIPATION

     An Eligible Employee shall become a Participant on the first Offering Date
after satisfying the eligibility requirements and delivering to the Company's
Stock Option Administrator not later than the last business day before such
Offering Date (the "Subscription Date") a subscription agreement indicating the
Eligible Employee's election to participate in the Plan and authorizing payroll
deductions.  An Eligible Employee who does not deliver a subscription agreement
to the Company's Stock Option Administrator on or before the Subscription Date
shall not participate in the Plan for that Offering Period or for any subsequent
Offering Period, unless such Eligible Employee subsequently enrolls in the Plan
by filing a subscription agreement with the Company by the Subscription Date for
such subsequent Offering Period.  The Plan Administrator may, from time to time,
change the Subscription Date as deemed advisable by the Plan Administrator in
its sole discretion for the proper administration of the Plan.  

6.2  CONTINUED PARTICIPATION

     A Participant shall automatically participate in the next Offering Period
until such time as such Participant withdraws from the Plan pursuant to
Section 11.1 or 11.2 or terminates employment as provided in Section 13.  If a
Participant is automatically withdrawn from an Offering at the end of a Purchase
Period pursuant to Section 12, then the Participant shall automatically
participate in the Offering Period commencing on the next regular business day.


                                       A-6

<PAGE>

               SECTION 7.  LIMITATIONS ON RIGHT TO PURCHASE SHARES

7.1  $25,000 LIMITATION

     No Participant shall be entitled to purchase Stock under the Plan (or any
other employee stock purchase plan that is intended to meet the requirements of
Code Section 423 sponsored by the Company, a Parent Corporation or a Subsidiary
Corporation) at a rate that exceeds $25,000 in fair market value, determined as
of the Offering Date for each Offering Period (or such other limit as may be
imposed by the Code), for each calendar year in which a Participant participates
in the Plan (or any other employee stock purchase plan described in this
Section 7.1).

7.2  PRO RATA ALLOCATION

     In the event the number of shares of Stock that might be purchased by all
Participants in the Plan exceeds the number of shares of Stock available in the
Plan, the Plan Administrator shall make a pro rata allocation of the remaining
whole shares of Stock in as uniform a manner as shall be practicable and as the
Plan Administrator shall determine to be equitable.  In no event shall
fractional shares be issued.

                           SECTION 8.  PURCHASE PRICE

     The purchase price at which Stock may be acquired in an Offering pursuant
to the exercise of all or any portion of an Option granted under the Plan shall
be set by the Plan Administrator (the "Purchase Price"); provided, however, that
the Purchase Price shall be not less than 85% of the lesser of (a) the fair
market value of the Stock on the Offering Date of such Offering and (b) the fair
market value of the Stock on the Purchase Date.  The fair market value of the
Stock on the Offering Date or on the Purchase Date shall be the closing price of
the  Stock as reported in The Wall Street Journal for the New York Stock
Exchange -- Composite Transactions (or similar successor consolidated
transactions reports) for a single trading day.  If no sales of the Stock were
made on the New York Stock Exchange on the transaction date, Fair Market Value
shall mean the closing price of a share of the Stock as reported for the next
preceding day on which sales of the Stock were made on the New York Stock
Exchange.


                                       A-7

<PAGE>

                       SECTION 9.  PAYMENT OF PURCHASE PRICE

9.1  GENERAL RULES

     Stock that is acquired pursuant to the exercise of all or any portion of an
Option may be paid for only by means of payroll deductions from the
Participant's Eligible Compensation.  Except as set forth in this Section 9, the
amount of compensation to be withheld from a Participant's Eligible Compensation
during each pay period shall be determined by the Participant's subscription
agreement.  

9.2  CHANGE NOTICES

     During an Offering Period, a Participant may elect to decrease the amount
withheld from his or her compensation by filing an amended subscription
agreement with the Company's Stock Option Administrator on or before the seventh
day prior to the end of the first pay period for which such election is to be
effective (the "Change Notice Date"); however, the Plan Administrator may change
such Change Notice Date from time to time.  

9.3  PERCENT WITHHELD

     The amount of payroll withholding with respect to the Plan for any
Participant during any pay period shall be at least 1% of the Participant's
Eligible Compensation for such pay period or $10, but shall not exceed 10% of
the Participant's Eligible Compensation for such pay period.  Amounts shall be
withheld in only whole percentages or increments of $10.  

9.4  PAYROLL DEDUCTIONS

     Payroll deductions shall commence on the first payday following the
Offering Date and shall continue to the end of the Offering Period unless sooner
altered or terminated as provided in the Plan.  

9.5  MEMORANDUM ACCOUNTS

     Individual accounts shall be maintained for each Participant for memorandum
purposes only.  All payroll deductions from a Participant's compensation shall
be credited to such account, but shall be deposited with the general funds of
the Company.  All payroll deductions received or held by the Company may be used
by the Company for any corporate purpose.  


                                       A-8

<PAGE>

9.6  NO INTEREST

     Interest shall not be paid on sums withheld from a Participant's
compensation.  

9.7  ACQUISITION OF STOCK

     On each Purchase Date of an Offering Period, each Participant shall
automatically acquire, pursuant to the exercise of the Participant's Option, the
number of whole shares of Stock arrived at by dividing the total amount of the
Participant's accumulated payroll deductions for the Purchase Period by the
Purchase Price; provided, however, that in no event shall the number of shares
of Stock purchased by the Participant exceed the number of shares of Stock
subject to the Participant's Option.  In no event shall fractional shares be
issued.

9.8  REFUND OF EXCESS AMOUNTS

     Any cash balance remaining in the Participant's account shall be refunded
to the Participant as soon as practical after the Purchase Date.  In the event
the cash to be returned to a Participant pursuant to the preceding sentence is
in an amount less than the amount necessary to purchase a whole share of Stock,
the Company may establish procedures whereby such cash is maintained in the
Participant's account and applied to the purchase of Stock in the subsequent
Purchase Period or Offering Period.  

9.9  WITHHOLDING OBLIGATIONS

     At the time the Option is exercised, in whole or in part, or at the time
some or all of the Stock is disposed of, the Participant shall make adequate
provision for federal and state withholding obligations of the Company, if any,
that arise upon exercise of the Option or upon disposition of the Stock.  The
Company may, but shall not be obligated to, withhold from the Participant's
compensation the amount necessary to meet such withholding obligations. 

9.10 TERMINATION OF PARTICIPATION

No Stock shall be purchased on behalf of a Participant on a Purchase Date whose
participation in the Offering or the Plan has terminated on or before such
Purchase Date. 

9.11 PROCEDURAL MATTERS

     The Plan Administrator may, from time to time, establish (a) limitations on
the frequency and/or number of changes in the amount withheld during an
Offering, (b) an exchange ratio applicable to amounts withheld in a currency
other than U.S. 


                                       A-9

<PAGE>

dollars, (c) payroll withholding in excess of the amount designated by a
Participant in order to adjust for delays or mistakes in the Company's
processing of properly completed withholding elections, and (d) such other
limitations or procedures as deemed advisable by the Plan Administrator in the
Plan Administrator's sole discretion that are consistent with the Plan and in
accordance with the requirements of Code Section 423.  

9.12 LEAVES OF ABSENCE

     During leaves of absence approved by the Company and meeting the
requirements of Treasury Regulations Section 1.421-7(h)(2), a Participant may
continue participation in the Plan by delivering cash payments to the Company's
Stock Option Administrator on the Participant's normal paydays equal to the
amount of his or her payroll deduction under the Plan had the Participant not
taken a leave of absence.

                    SECTION 10.  EVIDENCE OF STOCK OWNERSHIP

     Promptly following each Purchase Date, the number of shares of Stock
purchased by each Participant shall be deposited into an account established in
the Participant's name at a stock brokerage or other financial services firm
designated or approved by the Plan Administrator (the "ESPP Broker").  A
Participant shall be free to undertake a disposition of the shares of Stock in
his or her account at any time, but, in the absence of such a disposition, the
shares of Stock must remain in the Participant's account at the ESPP Broker
until the holding period set forth in Code Section 423(a) has been satisfied. 
With respect to shares of Stock for which the Code Section 423(a) holding
periods have been satisfied, the Participant may move those shares of Stock to
another brokerage account of the Participant's choosing or request that a stock
certificate be issued and delivered to him or her.  A Participant who is not
subject to payment of U.S. income taxes may move his or her shares of Stock to
another brokerage account of his or her choosing or request that a stock
certificate be delivered to him or her at any time, without regard to the Code
Section 423(a) holding period.

                        SECTION 11.  VOLUNTARY WITHDRAWAL

11.1 WITHDRAWAL FROM AN OFFERING

     A Participant may withdraw from an Offering by signing and delivering to
the Company's Stock Option Administrator a written notice of withdrawal on a
form provided by the Plan Administrator for such purpose.  Such withdrawal may
be elected at any time prior to the end of an Offering Period; provided,
however, that if a 


                                      A-10

<PAGE>

Participant withdraws after the Purchase Date for a Purchase Period of an
Offering, the withdrawal shall not affect Stock acquired by the Participant in
the earlier Purchase Periods.  Unless otherwise indicated, withdrawal from an
Offering shall not result in a withdrawal from the Plan or any succeeding
Offering therein.  A Participant is prohibited from again participating in the
same Offering at any time upon withdrawal from such Offering.  The Company may,
from time to time, impose a requirement that the notice of withdrawal be on file
with the Stock Option Administrator for a reasonable period prior to the
effectiveness of the Participant's withdrawal.  

11.2 WITHDRAWAL FROM THE PLAN

     A Participant may withdraw from the Plan by signing a written notice of
withdrawal on a form provided by the Plan Administrator for such purpose and
delivering such notice to the Company's Stock Option Administrator.  In the
event a Participant voluntarily elects to withdraw from the Plan, the
withdrawing Participant may not resume participation in the Plan during the same
Offering Period, but may participate in any subsequent Offering under the Plan
by again satisfying the definition of Participant.  The Company may impose, from
time to time, a requirement that the notice of withdrawal be on file with the
Company's Stock Option Administrator for a reasonable period prior to the
effectiveness of the Participant's withdrawal.

11.3 RETURN OF PAYROLL DEDUCTIONS 

     Upon withdrawal from an Offering pursuant to Section 11.1 or 11.2, the
withdrawing Participant's accumulated payroll deductions that have not been
applied to the purchase of Stock shall be returned as soon as practical after
the withdrawal, without the payment of any interest, to the Participant and the
Participant's interest in the Offering shall terminate.  Such accumulated
payroll deductions may not be applied to any other Offering under the Plan. 

               SECTION 12.  AUTOMATIC WITHDRAWAL FROM AN OFFERING

     If the fair market value of the Stock on a Purchase Date of an Offering
(other than the final Purchase Date of such Offering) is less than the fair
market value of the shares on the Offering Date for such Offering and the Plan
Administrator has established that the Purchase Price for the Offering may be
the lesser of the fair market value (or a percentage thereof) of the Stock on
the Offering Date and the fair market value of the Stock on the Purchase Date,
then every Participant shall automatically (a) be withdrawn from such Offering
at the close of such Purchase Date 


                                      A-11

<PAGE>

and (b) after the acquisition of Stock for such Purchase Period, be enrolled in
the Offering commencing on the first business day subsequent to such Purchase
Period. 

                     SECTION 13.  TERMINATION OF EMPLOYMENT

     Termination of a Participant's employment with the Company for any reason,
including retirement, death or the failure of a Participant to remain an
Eligible Employee, shall terminate the Participant's participation in the Plan
immediately.  In such event, the payroll deductions credited to the
Participant's account since the last Purchase Date shall, as soon as practical,
be returned to the Participant or, in the case of a Participant's death, to the
Participant's legal representative, and all the Participant's rights under the
Plan shall terminate.  Interest shall not be paid on sums returned to a
Participant pursuant to this Section 13.

                    SECTION 14.  RESTRICTIONS UPON ASSIGNMENT

     An Option granted under the Plan shall not be transferable otherwise than
by will or the laws of descent and distribution, and is exercisable during the
Participant's lifetime only by the Participant.  The Plan Administrator will not
recognize, and shall be under no duty to recognize, any assignment or purported
assignment by a Participant, other than by will or the laws of descent and
distribution, of the Participant's interest in the Plan, of his or her Option or
of any rights under his or her Option.

                    SECTION 15.  EXCHANGE ACT HOLDING PERIOD

Disposition of the shares of Stock obtained upon exercise of the Option by
persons required to file Forms 3, 4 and 5 pursuant to Section 16 of the Exchange
Act, within six months of the Purchase Date, could result in short-swing
liability under Section 16(b) of the Exchange Act.

         SECTION 16.  NO RIGHTS OF STOCKHOLDER UNTIL CERTIFICATE ISSUED

     With respect to shares of Stock subject to an Option, a Participant shall
not be deemed to be a stockholder of the Company, and he or she shall not have
any of the rights or privileges of a stockholder.  A Participant shall have the
rights and privileges of a stockholder of the Company when, but not until, the
shares have been issued following exercise of the Participant's Option.



                                      A-12

<PAGE>

                       SECTION 17.  AMENDMENT OF THE PLAN


     The Plan may be amended by the stockholders of the Company.  The Board may
also amend the Plan in such respects as it shall deem advisable; however, to the
extent required for compliance with Rule 16b-3 under the Exchange Act,
Section 423 of the Code or any applicable law or regulation, stockholder
approval will be required for any amendment that will (a) increase the total
number of shares as to which Options may be granted under the Plan,
(b) materially modify the class of persons eligible to receive Options,
(c) materially increase the benefits accruing to Participants under the Plan,
(d) decrease the Purchase Price below a price computed in the manner stated in
Section 8, or (e) otherwise require stockholder approval under any applicable
law or regulation.

                      SECTION 18.  TERMINATION OF THE PLAN

     The Company's stockholders or the Board may suspend or terminate the Plan
at any time.  Unless the Plan shall theretofore have been terminated by the
Company's stockholders or the Board, the Plan shall terminate on, and no Options
shall be made after May 14, 2006 except that such termination shall have no
effect on Options made prior thereto.  No Options shall be granted during any
period of suspension of the Plan.

                      SECTION 19.  NO RIGHTS AS AN EMPLOYEE

     Nothing in the Plan shall be construed to give any person (including any
Eligible Employee or Participant) the right to remain in the employ of the
Company or a Parent Corporation or Subsidiary Corporation of the Company or to
affect the right of the Company and the Parent Corporations and Subsidiary
Corporations of the Company to terminate the employment of any person (including
any Eligible Employee or Participant) at any time with or without cause.

                      SECTION 20.  EFFECT UPON OTHER PLANS

     The adoption of the Plan shall not affect any other compensation or
incentive plans in effect for the Company or any Parent Corporation or
Subsidiary Corporation of the Company.  Nothing in the Plan shall be construed
to limit the right of the Company, any Parent Corporation or any Subsidiary
Corporation to (a) establish any other forms of incentives or compensation for
employees of the Company, Parent Corporation or Subsidiary Corporation or
(b) grant or assume options otherwise than under the Plan in connection with any
proper corporate purpose, including, but not by way of limitation, the grant or
assumption of options in connection with the 


                                      A-13

<PAGE>

acquisition, by purchase, lease, merger, consolidation or otherwise, of the
business, stock or assets of any corporation, firm or association.

                            SECTION 21.  ADJUSTMENTS

21.1 ADJUSTMENT OF SHARES

     In the event that at any time or from time to time a stock dividend, stock
split, spin-off, combination or exchange of shares, recapitalization, merger,
consolidation, distribution to stockholders other than a normal cash dividend,
or other change in the Company's corporate or capital structure results in
(a) the outstanding shares, or any securities exchanged therefor or received in
their place, being exchanged for a different number or class of securities of
the Company or of any other corporation or (b) new, different or additional
securities of the Company or of any other corporation being received by the
holders of shares of Stock, then the Plan Administrator, in its sole discretion,
shall make such equitable adjustments as it shall deem appropriate in the
circumstances in the maximum number of shares of Stock subject to the Plan as
set forth in Section 4.  The determination by the Committee as to the terms of
any of the foregoing adjustments shall be conclusive and binding.

21.2 LIMITATIONS

     The grant of Options will in no way affect the Company's right to adjust,
reclassify, reorganize or otherwise change its capital or business structure or
to merge, consolidate, dissolve, liquidate or sell or transfer all or any part
of its business or assets.

                              SECTION 22.  GENERAL

22.1 REGISTRATION; CERTIFICATES FOR SHARES

     The Company shall be under no obligation to any Participant to register for
offering or resale under the Securities Act of 1933, as amended, or register or
qualify under state securities laws, any shares of Stock.  The Company may issue
certificates for shares with such legends and subject to such restrictions on
transfer and stop-transfer instructions as counsel for the Company deems
necessary or desirable for compliance by the Company with federal and state
securities laws.

22.2 COMPLIANCE WITH RULE 16b-3

     It is the Company's intention that, so long as any of the Company's equity
securities are registered pursuant to Section 12(b) or 12(g) of the Exchange
Act, the Plan shall comply in all respects with Rule 16b-3 under the Exchange
Act and, if any 


                                      A-14

<PAGE>

Plan provision is later found not to be in compliance with such Rule, the
provision shall be deemed null and void, and in all events the Plan shall be
construed in favor of its meeting the requirements of Rule 16b-3.

                           SECTION 23.  EFFECTIVE DATE

     The Plan's effective date is the date on which it is approved by the
Company's stockholders. 


                                   






                                    A-15

<PAGE>

                                                               APPENDIX B

                         SHURGARD STORAGE CENTERS, INC.

       AMENDED AND RESTATED STOCK INCENTIVE PLAN FOR NONEMPLOYEE DIRECTORS

                              SECTION 1.  PURPOSES

     The purposes of the Shurgard Storage Centers, Inc. Stock Incentive Plan for
Nonemployee Directors (the "Plan") are to attract and retain the services of
experienced and knowledgeable nonemployee directors of Shurgard Storage Centers,
Inc. (the "Corporation") and to provide an incentive for such directors to
increase their proprietary interests in the Corporation's long-term success and
progress.

                     SECTION 2.  SHARES SUBJECT TO THE PLAN

     Subject to adjustment in accordance with Section 6 hereof, the total number
of shares of the Corporation's Class A Common Stock, $0.001 par value per share
(the "Common Stock"), which may be issued under the Plan is 200,000 (the
"Shares").  The Shares shall be shares presently authorized but unissued or
subsequently acquired by the Corporation and shall include shares representing
the unexercised portion of any option granted under the Plan that expires or
terminates without being exercised in full.

                     SECTION 3.  ADMINISTRATION OF THE PLAN

     The administrator of the Plan (the "Plan Administrator") shall be the Board
of Directors of the Corporation (the "Board").  Subject to the terms of the
Plan, the Plan Administrator shall have the power to construe the provisions of
the Plan, to determine all questions arising thereunder and to adopt and amend
such rules and regulations for the administration of the Plan as it may deem
desirable.  No member of the Plan Administrator shall participate in any vote by
the Plan Administrator on any matter materially affecting the rights of any such
member under the Plan.

               SECTION 4.  ELIGIBILITY TO PARTICIPATE IN THE PLAN

     Each member of the Board elected or appointed who is not otherwise an
employee of the Corporation or any parent or subsidiary corporation (an
"Eligible Director") shall be eligible to participate in the Plan.


                                       B-1

<PAGE>

                         SECTION 5.  STOCK OPTION GRANTS

5.1  ORIGINAL GRANTS

     Each person who becomes an Eligible Director prior to the first Annual
Meeting of Stockholders held after the consolidating transaction among up to 17
limited partnerships sponsored by Shurgard Incorporated as described in the
Registration Statement on Form S-4 (No. 33-57794) filed with the Securities
Exchange Commission on February 2, 1993, as amended (the "Consolidation"), shall
automatically receive the grant of an option (an "Original Grant") to purchase
400 Shares upon their election or appointment to the Board, such option to vest
and become exercisable upon the optionee's continued service as a director until
the first anniversary of the date of grant.

     Each person who is an Eligible Director on May 9, 1995 shall automatically
receive a grant of an option to purchase 3,000 Shares, such option to vest and
become exercisable upon the optionee's continued service until the 1995 Annual
Meeting (as hereinafter defined).

5.2  ANNUAL GRANTS

     In addition, each Eligible Director shall automatically receive the grant
of an option (an "Annual Grant") to purchase 3,000 Shares immediately following
each Annual Meeting of Stockholders commencing with the first Annual Meeting of
Stockholders held after the Consolidation and ending with the 1995 Annual
Meeting of Stockholders, such option to vest and become exercisable upon the
optionee's continued service as a director until the next Annual Meeting of
Stockholders after the date of grant.

5.3  PERIODIC GRANTS

     Each Eligible Director in office immediately following the 1996 Annual
Meeting of Stockholders shall automatically receive the grant of an option (a
"Periodic Grant") to purchase 9,000 Shares immediately following the 1996 Annual
Meeting of Stockholders and each Eligible Director elected for the first time 
after the 1996 Annual Meeting of Stockholders shall automatically receive a 
Periodic Grant immediately following his or her election for the first time by 
the stockholders at an Annual Meeting of Stockholders, such option to vest and 
become exercisable in three equal annual installments upon the optionee's 
continued service as a director until each of the following three Annual 
Meetings of Stockholders after the date of grant.

                                       B-2

<PAGE>

     Once an Eligible Director's Periodic Grant becomes fully vested, such
Director shall automatically receive another Periodic Grant to purchase 9,000
Shares immediately following the Annual Meeting of Stockholders at which a
Periodic Grant previously granted becomes fully vested, such Periodic Grant to
vest and become exercisable in three equal installments immediately following
each of the three subsequent Annual Meetings of Stockholders.

5.4  OPTION TERMS

     Each option granted to an Eligible Director under the Plan and the issuance
of Shares thereunder shall be subject to the following terms:

     5.4.1  OPTION AGREEMENT

     Each option granted under the Plan shall be evidenced by an option
agreement (an "Agreement") duly executed on behalf of the Corporation.  Each
Agreement shall comply with and be subject to the terms and conditions of the
Plan.  Any Agreement may contain such other terms, provisions and conditions not
inconsistent with the Plan as may be determined by the Plan Administrator.

     5.4.2  OPTION EXERCISE PRICE

     The option exercise price for each Annual Grant and Periodic Grant granted
under the Plan shall be the fair market value of the Shares covered by the
option at the time the option is granted.  For purposes of the Plan, "fair
market value" as of a given date shall be:  (i) the closing price of a share of
the Common Stock on the principal exchange on which the Common Stock is then
trading, if any, on the day previous to such date or, if no Common Stock was
traded on such date, on the next preceding date on which Common Stock was so
traded; or (ii) if the Common Stock is not traded on an exchange, the average of
the high and low sales prices at which the Common Stock was sold on the day
previous to such date as reported in the Wall Street Journal for the New York
Stock Exchange--Composite Transactions (or similar successor consolidated
transactions report) on such date or, if no Common Stock was traded on such
date, on the next preceding date on which Common Stock was so traded.  The
option exercise price for each Original Grant granted under the Plan prior to
May 9, 1995 shall be the average fair market value of the Shares covered by the
option during the 30 business days immediately after the date the Common Stock
is first publicly traded.


                                       B-3

<PAGE>

     5.4.3  HOLDING PERIOD.

     If a person subject to Section 16 of the Securities Exchange Act of 1934,
as amended (the "Exchange Act"), sells shares of Common Stock obtained upon the
exercise of any option granted under the Plan within six months after the date
the option was granted, the option grant will no longer be deemed a nonexempt,
matchable purchase under Section 16 as of the date of the option grant.

     5.4.4  TIME AND MANNER OF EXERCISE OF OPTION

     Each option may be exercised in whole or in part at any time and from time
to time; provided, however, that no fewer than 50 Shares (or the remaining
Shares then purchasable under the option, if less than 50 Shares) may be
purchased upon any exercise of option rights hereunder and that only whole
Shares will be issued pursuant to the exercise of any option.

     Any option may be exercised by giving written notice, signed by the person
exercising the option, to the Corporation stating the number of Shares with
respect to which the option is being exercised, accompanied by payment in full
for such Shares, which payment may be in whole or in part (i) in cash or by
check, (ii) in shares of Common Stock already owned for at least six months by
the person exercising the option, valued at fair market value at the time of
such exercise, or (iii) by delivery of a properly executed exercise notice,
together with irrevocable instructions to a broker, to properly deliver to the
Corporation the amount of sale or loan proceeds to pay the exercise price, all
in accordance with the regulations of the Federal Reserve Board.

     5.4.5  TERM OF OPTIONS

     Each option shall expire ten years from the date of the granting thereof,
but shall be subject to earlier termination as follows:

     (a)    In the event that an optionee ceases to be a director of the
Corporation for any reason other than the death of the optionee, the vested
portion of the options granted to such optionee may be exercised by him or her
only within one year after the date such optionee ceases to be a director of the
Corporation.

     (b)    In the event of the death of an optionee, whether during the
optionee's service as a director or during the one-year period referred to in
Section 5.4.5(a), the vested portion of the options granted to such optionee
shall be exercisable, and such options shall expire unless exercised within one
year after the date of the optionee's death, by the legal representatives or the
estate of such optionee, by any person or persons whom the optionee shall have
designated in writing on forms prescribed by 


                                       B-4

<PAGE>

and filed with the Corporation or, if no such designation has been made, by the
person or persons to whom the optionee's rights have passed by will or the laws
of descent and distribution.

     5.4.6  TRANSFERABILITY

     During an optionee's lifetime, an option may be exercised only by the
optionee.  Options granted under the Plan and the rights and privileges
conferred thereby shall not be subject to execution, attachment or similar
process and may not be transferred, assigned, pledged or hypothecated in any
manner (whether by operation of law or otherwise) other than by will or by the
applicable laws of descent and distribution except that, to the extent permitted
by applicable law and Rule 16b-3 promulgated under Section 16(b) of the Exchange
Act, the Plan Administrator may permit a recipient of an option to designate in
writing during the optionee's lifetime a beneficiary to receive and exercise
options in the event of the optionee's death (as provided in Section 5.4.5(b)). 
Any attempt to transfer, assign, pledge, hypothecate or otherwise dispose of any
option under the Plan or of any right or privilege conferred thereby, contrary
to the provisions of the Plan, or the sale or levy or any attachment or similar
process upon the rights and privileges conferred hereby, shall be null and void.

       SECTION 6.  ELECTION TO RECEIVE STOCK IN LIEU OF CASH COMPENSATION

     Commencing on May 14, 1996, each Eligible Director may elect to reduce all
or a portion of the cash compensation otherwise payable for services to be
rendered by him or her as a director (including the annual retainer and any fees
payable for serving on the Board or a Committee of the Board, but excluding any
expense reimbursement) by a specified dollar amount or percentage and to receive
in lieu thereof a whole number of Shares equal in value to the amount of the
reduction divided by the fair market value of the Common Stock on the date the
cash compensation would have been paid.  Such Shares shall be delivered to each
such Eligible Director as soon as practicable after the date the cash
compensation would have been paid.  The value of any fractional Shares shall be
paid to the Eligible Director in cash on the date the Shares are delivered.

     Any such election shall be made in writing on a form provided by the
Company and shall state the dollar amount or percentage by which the Eligible
Director desires to reduce the cash compensation.  To the extent necessary to
qualify the Plan under Rule 16b-3 under the Exchange Act, any such election must
be made at least six months before the services are rendered giving rise to such
cash compensation, and may not be revoked or changed thereafter except as to
cash 


                                       B-5

<PAGE>

compensation for services rendered at least six months after any such election
to revoke or change is made in writing.

                         SECTION 7.  CAPITAL ADJUSTMENTS

     The aggregate number and class of Shares which may be issued under the
Plan, as provided in Section 2, the number and class of Shares covered by each
automatic option grant and each outstanding option and the exercise price per
share thereof (but not the total price), shall all be proportionately adjusted
for any stock dividends, stock splits, recapitalizations, combinations or
exchanges of shares, split-ups, spin-offs or other similar changes in
capitalization.  Upon the effective date of a dissolution or liquidation of the
Corporation, or of a reorganization, merger or consolidation of the Corporation
with one or more corporations that results in more than 80% of the outstanding
voting shares of the Corporation being owned by one or more affiliated
corporations or other affiliated entities, or of a transfer of all or
substantially all of the assets or more than 80% of the then outstanding shares
of the Corporation to another corporation or other entity, this Plan and all
options granted hereunder shall terminate.  In the event of such dissolution,
liquidation, reorganization, merger, consolidation, transfer of assets or
transfer of stock, (i) each optionee shall be entitled, for a period of 20 days
prior to the effective date of such transaction, to purchase the full number of
Shares under his or her option that he or she otherwise would have been entitled
to purchase during the remaining term of such option, and (ii) all cash
compensation which has been earned by an Eligible Director who has elected to
receive Shares in lieu of cash compensation but which has not yet been converted
into Shares, shall be paid immediately in cash.

     Adjustment under this Section 7 shall be made by the Plan Administrator,
whose determination shall be final.  In the event of any adjustment in the
number of Shares covered by any option, any fractional Shares resulting from
such adjustment shall be disregarded and each such option shall cover only the
number of full Shares resulting from such option.

         SECTION 8.  PARTICIPANT'S OR SUCCESSOR'S RIGHTS AS STOCKHOLDER

     Neither the recipient of an option under the Plan nor the optionee's
successor(s) in interest shall have any rights as a stockholder of the
Corporation with respect to any Shares subject to an option granted to such
person until such person becomes a holder of record of such Shares.  An Eligible
Director who has made an election to receive Shares in lieu of cash compensation
shall not have any rights as a stockholder of the Corporation until such cash
compensation is converted into Shares and such person becomes a holder of record
of such Shares.


                                       B-6

<PAGE>

                    SECTION 9.  LIMITATION AS TO DIRECTORSHIP

     Neither the Plan, nor the granting of an option, nor the making of an
election to receive Shares in lieu of cash compensation, nor any other action
taken pursuant to the Plan shall constitute or be evidence of any agreement or
understanding, express or implied, that an Eligible Director has a right to
continue as a director for any period of time or at any particular rate of
compensation.

                 SECTION 10.  REGULATORY APPROVAL AND COMPLIANCE

     The Corporation shall not be required to issue any certificate or
certificates for Shares upon the exercise of an option granted under the Plan,
or pursuant to an Eligible Director's election to receive Shares in lieu of cash
compensation, or to record as a holder of record of Shares the name of the
individual exercising an option under the Plan, or who has made an election to
receive stock in lieu of cash compensation, without obtaining to the complete
satisfaction of the Plan Administrator the approval of all regulatory bodies
deemed necessary by the Plan Administrator, and without complying, to the Plan
Administrator's complete satisfaction, with all rules and regulations under
federal, state or local law deemed applicable by the Plan Administrator.

                        SECTION 11.  EXPENSES OF THE PLAN

     All costs and expenses of the adoption and administration of the Plan shall
be borne by the Corporation; none of such expenses shall be charged to any
optionee.

              SECTION 12.  EFFECTIVE DATE AND DURATION OF THE PLAN

     The Plan shall be effective upon approval of the Corporation's
shareholders.  The Plan shall continue in effect until it is terminated by
action of the Board or the Corporation's shareholders, but such termination
shall not affect the then-outstanding terms of any options.

               SECTION 13.  TERMINATION AND AMENDMENT OF THE PLAN

     The Board may amend, terminate or suspend the Plan at any time, in its sole
and absolute discretion; provided, however, that if required to qualify the Plan
under Rule 16b-3 promulgated under Section 16(b) of the Exchange Act, no
amendment may be made more than once every six months that would change the
amount, price, timing or vesting of the options, other than to comport with
changes in the Internal Revenue Code of 1986, as amended, or the rules and
regulations promulgated thereunder; and provided, further, that to the extent
required for compliance with 


                                       B-7

<PAGE>

applicable law or regulation, the Board may not amend the Plan without the
approval of the Corporation's stockholders, including any amendment that would: 
(a) materially increase the number of shares that may be issued under the Plan;
(b) materially modify the requirements as to eligibility for participation in
the Plan to add a class of participants who are subject to Section 16 of the
Exchange Act; or (c) otherwise materially increase the benefits accruing under
the Plan to participants who are subject to Section 16 of the Exchange Act.  Any
amendment of the Plan requiring approval by the Corporation's stockholders
pursuant to this Section 13 shall be effective upon adoption by the Board, so
long as it is approved by the stockholders at any time within 12 months of such
adoption or, if earlier, and to the extent required for compliance with
Rule 16b-3 under the Exchange Act, at or prior to the next annual meeting of the
Corporation's stockholders after adoption of the amendment by the Board.

                     SECTION 14.  COMPLIANCE WITH RULE 16b-3

     It is the intention of the Corporation that the Plan comply in all respects
with Rule 16b-3 promulgated under Section 16(b) of the Exchange Act and that
Plan participants remain disinterested persons ("disinterested persons") for
purposes of administering other employee benefit plans of the Corporation and
having such other plans be exempt from Section 16(b) of the Exchange Act. 
Therefore, if any Plan provision is later found not to be in compliance with
Rule 16b-3 or if any Plan provision would disqualify Plan participants from
remaining disinterested persons, that provision shall be deemed null and void,
and in all events the Plan shall be construed in favor of its meeting the
requirements of Rule 16b-3.


                                       B-8
 
<PAGE>

                         SHURGARD STORAGE CENTERS, INC.
   PROXY FOR THE 1996 ANNUAL MEETING OF STOCKHOLDERS TO BE HELD MAY 14, 1996
          THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS

The undersigned hereby appoints Charles K. Barbo and Harrell L. Beck, and 
each of them, as Proxies with full power of substitution and hereby 
authorizes them to represent and to vote as designated below all the shares 
of Class A Common Stock and Class B Common Stock, par value $.001 per share 
(collectively, the "Common Stock"), of Shurgard Storage Centers, Inc. held of 
record by the undersigned on March 19, 1996 at the 1996 Annual Meeting of 
Stockholders to be held on May 14, 1996, or any adjournment or postponement 
thereof, as follows:

1. ELECTION OF DIRECTORS

   Election of the following two nominees to serve as directors for 
three-year term or until their successors are elected and qualified:

         Howard Johnson                  Greenlaw Grupe, Jr.
         ______________                  ___________________

/ / FOR all nominees  / / WITHHOLD AUTHORITY     / / WITHHOLD AUTHORITY  to 
                      to vote for all nominees       vote for the following:
                                                  ___________________________
                                                 (write the name(s) of the 
                                                 nominees(s) in this space)

2.  APPROVAL OF THE 1996 EMPLOYEE STOCK PURCHASE PLAN

    / / FOR         / / AGAINST    / / ABSTAIN


3. APPROVAL OF THE AMENDED AND RESTATED STOCK INCENTIVE PLAN FOR NONEMPLOYEE 
   DIRECTORS

    / / FOR         / / AGAINST    / / ABSTAIN

             IMPORTANT -- Please Date and Sign on the Other Side


<PAGE>

In their discretion, the Proxies are authorized to vote upon such other 
business as may properly be brought before the meeting or any adjournment or 
postponement thereof. This Proxy, when properly executed, will be voted in 
the manner directed herein by the undersigned. IF NO DIRECTION IS MADE, THIS 
PROXY WILL BE VOTED "FOR ALL NOMINEES" IN ITEM 1 AND "FOR" ITEMS 2 AND 3.

The undersigned acknowledges receipt from the Company prior to the execution 
of this Proxy of a Notice of Annual Meeting of Stockholders and a Proxy 
Statement dated March __, 1996.


Please sign below exactly as your name appears on your stock certificate. 
When shares are held jointly, each person must sign. When signing as 
attorney, executor, administrator, trustee or guardian, please give full 
title as such. An authorized person should sign on behalf of corporations, 
partnerships and associations and give his or her title.

Dated:___________________________________,1996

______________________________________________
             Signature

______________________________________________
        Signature if held jointly


YOUR VOTE IS IMPORTANT. PROMPT RETURN OF THIS PROXY CARD WILL HELP SAVE THE 
EXPENSE OF ADDITIONAL SOLICITATION EFFORTS

                                     -2-



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