SHURGARD STORAGE CENTERS INC
10-K, 1998-03-12
LESSORS OF REAL PROPERTY, NEC
Previous: NEUBERGER & BERMAN EQUITY TRUST, 497, 1998-03-12
Next: USCI INC, 8-K, 1998-03-12



<PAGE>   1


                UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                              Washington, DC 20549
                                    FORM 10-K

[X]     ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
        EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 1997

                                       OR

[ ]     TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 
        EXCHANGE ACT OF 1934

        For the transition period from_______________to________________

COMMISSION FILE NUMBER 0-23466

                         SHURGARD STORAGE CENTERS, INC.
             (Exact name of registrant as specified in its charter)

      WASHINGTON                                           91-1603837
(State of organization)                        (IRS Employer Identification No.)

1201 Third Avenue, Suite 2200, Seattle, Washington           98101
     (Address of principal executive offices)              (Zip code)
       Registrant's telephone number, including area code: (206) 624-8100

Securities registered pursuant to Section 12(b) of the Act:

<TABLE>
<CAPTION>
Title of each class                               Name of each exchange on which registered
- -------------------                               -----------------------------------------
<S>                                               <C>
Class A Common Stock, par value $.001 per share              New York Stock Exchange
Preferred Share Purchase Rights                              New York Stock Exchange
</TABLE>

Securities registered pursuant to Section 12(g) of the Act:  None

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.                                Yes [X] No [ ]

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K (Section 229.405 of this chapter) is not contained herein, and
will not be contained, to the best of registrant's knowledge, in definitive
proxy or information statements incorporated by reference in Part III of this
Form 10-K or any amendment to this Form 10-K.                                [X]

Aggregate market value of voting stock held by nonaffiliates of the registrant
as of February 27, 1998: $768,737,224

   Class A Common Stock outstanding as of February 27, 1998: 28,480,118 shares
    Class B Common Stock outstanding as of February 27, 1998: 154,604 shares

Documents incorporated by reference: Part III is incorporated by reference from
the Proxy Statement to be filed in connection with our Annual Shareholders
Meeting to be held May 12, 1998.


                               There are 60 pages.

<PAGE>   2
                                     PART I

ITEM 1 - BUSINESS


OVERVIEW

        Shurgard Storage Centers, Inc. (the Company) is a fully integrated,
self-administered and self-managed real estate investment trust (REIT) that
develops, acquires, owns and manages self storage centers. These self storage
centers offer easily accessible storage space for personal and business uses. We
are one of the four largest operators of self storage centers in the United
States. We own and operate, as of December 31, 1997, directly and through joint
ventures, 281 properties (including 279 self-storage properties), containing
approximately 18.2 million net rentable square feet, which are located in 19
states. Of the 281 properties, nine are located in Europe. We also manage for
third parties, 30 self storage centers and one business park containing
approximately 1.5 million net rentable square feet. For the year ended December
31, 1997, our self storage centers had a weighted average annual net rentable
square foot occupancy rate of 86% and a weighted average rent per net rentable
square foot of $9.37.

        The Company was incorporated in Delaware on July 23, 1993 and began
operations through the consolidation on March 1, 1994 of 17 publicly held real
estate limited partnerships (the Consolidation) that were sponsored by Shurgard
Incorporated (the Management Company). On March 24, 1995, the Management Company
merged with and into the Company (the Merger) and we became self-administered
and self managed. On November 14, 1996, we completed the purchase of
IDS/Shurgard Income Growth Partners L.P., IDS/Shurgard Income Growth Partners
L.P. II, and IDS/Shurgard Income Growth Partners L.P. III (the IDS
Partnerships), affiliated partnerships whose properties were previously managed
by the Company. These acquisitions added 37 properties totaling 2.3 million net
rentable square feet to our portfolio.

        In May 1997, the Company reincorporated in the state of Washington for
purposes of cost reductions.


BUSINESS STRATEGY

        The Company implements its strategy of being a national leader in
storage products and services by (i) emphasizing customer service and
satisfaction, (ii) maintaining a portfolio of convenient and secure stores,
(iii) optimizing revenue through efficient rent pricing and collection policies,
(iv) pursuing on-going market research and Company marketing programs, and (v)
integrating its property management systems and procedures. We believe the key
to the success of our business strategy is the quality of our employees'
interaction with customers. Accordingly, employee training programs that
emphasize a team-oriented approach to customer service are utilized.



                                      -2-
<PAGE>   3
                 Commitment to Customer Service and Satisfaction

        Our goal is to achieve a high level of customer satisfaction, and we
view the quality of customers' interaction with employees as critical to our
long-term success. Through our emphasis on training, personnel development and
decentralized decision-making, we believe we attract well-qualified, highly
motivated employees committed to providing superior levels of customer service.

                          Convenient and Secure Stores

        Our stores are located for easy access, offer a range of storage
products and services for customer convenience, and emphasize security and
product quality. We believe that our strategy of offering high-quality,
convenient stores strengthens the brand image of Shurgard, attracts customers
and enables the Company to maintain premium rents.

o        Store Location and Hours. Our stores are generally located in major
         metropolitan areas along retail and high-traffic corridors for easy
         customer access, and usually have significant road frontage for high
         visibility. Although hours vary from store to store, customers can
         generally access their individual units between 6 a.m. and 9 p.m.

o        One-Stop Convenience. Our stores offer a range of storage products and
         ancillary services, generally including sales of supplies such as
         packing material, locks and boxes, as well as property insurance
         referrals, moving company referrals, and other services such as Ryder
         truck rentals (through a third-party rental company), to conveniently
         and efficiently address customers' storage needs. In addition, we
         generally offer premium features such as computer-controlled access and
         electronic security systems. In addition, a number of our stores offer
         climate-controlled storage space.

o        Property Security. A variety of measures are used at our stores, as
         appropriate, to enhance security. Such measures may include, among
         others, on site personnel, electronic devices such as intrusion and
         fire alarms, access controls, video and intercom surveillance devices,
         individual unit alarms, perimeter beams, fencing and lighting.
         Customers are assigned a designated personal identification number for
         use in connection with a computerized gate access system. Each access
         is computer-logged. In addition, we have developed and plan to continue
         to improve a proprietary package of security controls, including
         software, video and interactive communication.

o        Capital Expenditures and Maintenance. We budget for a level of capital
         expenditures consistent with our commitment to maintaining attractive,
         well-maintained and secure self storage centers. This commitment
         contributes to our ability to pursue a premium pricing strategy. In
         addition, capital expenditures for consistent signage and color scheme
         among our properties strengthens the brand image of Shurgard. (See Item
         7 - Management's Discussion and Analysis of Financial Condition and
         Results of Operations - Capital Expenditures)

o        Selective Disposition. We regularly review our portfolio compared to
         established internal standards and identify those few properties which
         can not economically meet these standards. We intend to dispose of
         these properties over time.

                          Marketing and Market Research
   
        We employ various means to increase our share of the self storage
market. We place prominent advertisements in the yellow pages and seek to
promote customer awareness of our stores through highly visible store locations,
site signage and architectural features. We locate our stores along retail and
high-traffic corridors, usually with significant road frontage to increase
visibility.



                                      -3-
<PAGE>   4

We build, on newly developed stores, a distinctive "lighthouse" office to
distinguish ourself from competitors and to increase customer awareness of the
Shurgard brand.

        Primary marketing emphasis is placed on providing managers with
telephone sales skills to elicit customer needs and turn prospects into
customers. We also have a national call center to field overflow calls from
individual properties. Employees at the national call center are able to rent a
unit at the store most convenient to the customer.

        The Company has sophisticated market research skills, and maintains an
extensive market research database on its primary markets that permits it to
closely track occupancy levels, rental rates and other operational data
regarding self storage properties within these markets. We have also conducted
focus group research and telephone surveys, and utilize customer comment cards
to identify the primary considerations in customers' self storage choices and
satisfaction so that we can better attract and service customers.

        We are testing a new strategy that makes storage more visible and more
convenient to potential customers. In 1997, we added kiosks in major malls in
Portland, OR, San Francisco, CA and the Seattle, WA metropolitan area. These
kiosks (a sales counter located in the center of malls) are staffed with trained
sales representatives who are available to answer questions about both self
storage and containerized storage. They have computer links to area storage
centers through which they can give rate and availability information and lease
units or containers to customers on the spot.

               Property Management Systems/Management Information Systems

        The Company has integrated property management systems and procedures
for marketing, advertising, leasing, operations, maintenance and security of
properties and the management of on site personnel. Our computerized management
information system links our corporate office with each store. During 1997, we
completed the development and installation of proprietary software that
expedites internal auditing, financial statement and budget preparations, allows
the daily exchange of information with our corporate office, and manages
detailed information with respect to the tenant mix, demographics, occupancy
levels, rental rates, revenue optimization, payroll and other information
relating to each store. Additionally, we have purchased a new network-based
accounting package that will aid in the compilation and dissemination of
information from our stores. We believe that this new information system will be
adequate to support the management of our currently owned properties as well as
planned future growth.

        We have evaluated our exposure regarding any potential computer system
problems related to the new millennium. Because we have recently replaced most
of our internal systems, we believe our exposure for internal systems is not
material. We will need to replace our network software at an estimated cost of
$6,000 and 23 of our older store gate control systems at an estimated cost of
$80,000. We are currently in the process of evaluating our external interface
systems, which include our electronic fund transfer software and credit card
equipment.

                                Other Activities

        The Company also manages, under the Shurgard name, self storage
properties owned by others that meet our quality standards. Management of such
properties enables us to spread the cost of overhead over a greater number of
properties. Additionally, it enables us to expand our presence in the markets in
which we operate, to offer customers a broader geographic selection of self
storage properties to suit their needs and to establish relationships with
property owners that may lead to future acquisitions. Management fees earned by
the Company are not qualifying income for REIT



                                      -4-
<PAGE>   5

qualification purposes. Accordingly, we closely monitor the level of these
activities to ensure our continued qualification as a REIT.


GROWTH STRATEGIES

        Our growth strategies are designed to maximize shareholder value by
increasing funds from operations through (i) increases in revenue and operating
efficiencies at existing stores and (ii) the development of new self storage
properties and the acquisition of additional self storage properties. We have an
integrated real estate and storage operations management team which combines its
experience to implement our growth plan. We believe that the experience of our
management team in operating, developing and acquiring self storage properties
and our access to capital markets strongly contribute to our ability to execute
these strategies.

                            Internal Growth Strategy

        Our internal growth strategy is to increase same store cash flow by
achieving the highest rental rate structure consistent with strong occupancy
rates, containing costs and improving operating leverage, and undertaking
expansion of our existing stores.

o       Revenue Optimization. We seek to optimize our revenue by achieving the
        highest rental rate structure for our stores, consistent with strong
        levels of occupancy, through the use of teams of store employees who are
        trained and authorized to set rental rates and make rental rate changes
        based on their analysis of demand and availability at a particular
        store. We encourage decentralized decisions by store managers to change
        marginal rental rates in order to ensure a fast, flexible response to
        changing market conditions. Store managers evaluate their property's
        rental rates on a periodic basis, based on unit demand and unit
        availability, and can quickly change marginal rental rates to ensure
        that revenue is optimized.

o       Cost Containment and Improved Operating Leverage. We seek to maximize
        cash flow by carefully containing operating expenses. For example, we
        aggressively appeal our real estate tax assessments. In addition, as the
        Company increases the number of properties in its targeted markets, it
        achieves larger economies of scale and lessens the impact of corporate
        overhead expense. The Company believes that its management and
        operational procedures, which can be implemented over a large number of
        properties, enable it to add new properties with little additional
        overhead expense.

o       Strategic Build-Outs. We seek to maximize revenue by building out
        additional rentable storage space at suitable stores either through on
        site expansion or acquisition of property adjacent to existing stores.
        We receive high incremental returns on such build out investments,
        because resulting revenue increases are achieved with little increase in
        fixed operating costs.

                            External Growth Strategy

        Our external growth strategy is to develop new, high-quality self
storage properties and to selectively acquire additional self storage properties
that meet or can be upgraded to our standards. In general, we plan to develop or
acquire new properties primarily in our existing markets and in new markets that
create economies of scale with our current network of stores. We seek to own at
least 15 stores in each of our markets in order to realize operating and
marketing efficiencies and increase brand awareness. We believe that the
experience of our management team in developing and acquiring self storage
properties strengthens our ability to pursue our external growth strategy.




                                      -5-
<PAGE>   6

        We favor development or acquisition of self storage properties in major
metropolitan markets, located near retail or high-traffic corridors, usually
with significant road frontage to increase visibility. We rely on our market
personnel to target areas in which to develop and acquire new stores. We utilize
our staff of real estate professionals in various markets around the nation to
develop and acquire new stores in the markets presenting the best business
opportunities. We have developed comprehensive market expansion plans for each
of our target markets, and use these plans as the basis for selecting new store
locations and acquisition targets. The market expansion plans utilize a
demographic analysis of an area along with an evaluation of competitors'
locations, rates and product quality to determine the optimum number and
location of new stores. Management believes that, under current market
conditions, development will generally provide superior long-term returns when
compared to acquisitions of similar size, quality and location. Based on this
belief, our current growth plan focuses heavily on property development;
however, management continually analyzes market conditions and acquisition
opportunities.

        Development. We believe that several factors favor our development
strategy:

o       Development Expertise. We have substantial construction management and
        architectural experience that was acquired over the past 25 years. The
        Company (or its predecessors) developed more than a third of the
        properties we currently own or manage, and, since 1972, we have
        maintained an internal development staff, which currently employs 36
        people.

o       Strategic Site Selection to Maximize Revenue. To obtain the best store
        locations, we target sites for development in urban areas and up-scale
        retail areas that often require rezoning and other complex development
        measures. We believe that the difficulties of developing storage
        properties in such in-fill areas may discourage competitors from
        locating nearby and, as a result, enable us to operate in areas that are
        underserved. This in turn enables us to charge higher rental rates.

o       Focus on Quality and Brand Image Development. By developing our own self
        storage properties, we gain greater control to ensure excellent
        construction and consistent building design that is inviting to
        customers. We believe our focus on quality and consistency will enable
        us to further strengthen awareness of the Shurgard brand, obtain repeat
        business, maintain premium prices and differentiate ourself from our
        competitors.

        The historical results of recent development partnerships sponsored by
the Management Company demonstrate the superior returns possible through
development. The development properties completed from 1989 to 1994 are
currently returning 16% on original property costs. There can be no assurance,
however, that we will achieve such returns on our development properties. Future
development may differ materially from results of past development properties.
Factors that may lead to different results include, but are not limited to, the
possibility of more competition to our new developments than was experienced in
the periods in which these partnerships were renting up their developments, the
quality and location of the competing projects being built, and the possibility
that the metropolitan markets in which we are developing may have less favorable
supply and demand characteristics.

        Acquisitions. We also selectively acquire high-quality properties that
provide a strategic advantage to the Company. Additional acquisitions allow us
to spread overhead and certain management, marketing and advertising costs over
a greater number of revenue-producing assets. As a result, we can achieve
increasing economies of scale with each new property acquired. We complete a
thorough analysis of each property that we intend to acquire, including, but not
limited 



                                      -6-
<PAGE>   7

to, a review of capital expenditures that will be required for the property to
meet our standards and, at a minimum, a Phase I environmental assessment report.

        Shurgard Storage To Go, Inc. (STG) Our customer service focus means that
we are continually exploring new ways to serve our customers' storage needs. One
of the ways we have broadened our ability to meet customer needs is by bringing
storage directly to the customer through containerized storage. Weatherized
8'x5'x8' storage containers are delivered to customers for packing. The
containers are then picked up and delivered to a warehouse where they are
stored. The customer may access their storage container in a showroom at the
warehouse or have it redelivered to their home. In addition to the monthly
rental charge, service fees may be charged for pickup and delivery. This
business venture is currently operating in the Seattle, Portland, San Francisco,
Atlanta, and Chicago markets.

        As of December 31, 1997, we had invested $4.2 million in Shurgard
Storage to Go, Inc. (STG). We have committed to contribute an additional
$300,000 and lend up to $9 million under an unsecured five year note.
Additionally, we have guaranteed $12.9 million in lease obligations. We own only
nonvoting stock in this start-up venture which is not a qualified REIT
Subsidiary and is subject to corporate level tax.


CAPITAL STRATEGY

        We expect to fund future developments and acquisitions through the
incurrence of additional indebtedness, future offerings of equity securities,
and retained cash flow. In the long-term, we anticipate reducing our payout
ratio in order to retain cash flow for growth.

        To fund development and acquisitions, we have up to $100 million
available pursuant to our revolving domestic credit facility. The actual amount
available under this revolving credit facility varies based on the terms of the
agreement. At December 31, 1997, based on those terms, the Company could borrow
the entire $100 million. The Company's European subsidiary anticipates financing
growth through a combination of equity and debt financing which will be invested
primarily by a joint venture in which we have an 8.5% interest. This joint
venture will in turn be funded through debt financing.

        We anticipate that cash flow from operating activities will continue to
provide adequate capital for debt service payments until maturity, as well as
for distribution payments in accordance with REIT requirements. We anticipate
refinancing outstanding debt upon maturity through long-term debt or equity or
some combination thereof.

        Under our By-Laws, subject to certain exceptions, we may not incur debt
if, after giving effect to such borrowing, our Indebtedness for borrowed funds
would exceed 50% of our Total Assets or 300% of our Adjusted Net Worth (as such
terms are defined in the By-Laws). As of December 31, 1997, our Indebtedness was
approximately 29% of our Total Assets and approximately 42% of our Adjusted Net
Worth.

        During 1997, in order to mitigate our currency exchange and interest
rate risk, the Board of Directors authorized us to contract with financial
institutions for hedging, exchanging, or entering into one or more swap
transactions up to the full amount of capital used outside the United States.
Our policy specifically prohibits us from entering into any such contract solely
to secure profit by speculating on the direction of currency exchange rates if
unrelated to capital borrowed, lent or invested by us.


                                      -7-
<PAGE>   8
THE SELF STORAGE INDUSTRY

        The self storage industry serves an important function in the commercial
and residential real estate markets. Self storage properties were first
developed in the early 1960's in the southwestern United States in response to
the growing need for low-cost, accessible storage. A number of factors
accelerated the demand for low-cost storage, including, among others, a more
mobile society, with individuals moving to new homes and new cities needing
short-term storage for their belongings, the increasing cost of housing
(resulting in smaller houses), the increased popularity of apartments and
condominiums, more individuals with growing discretionary income (resulting in
the purchase of items such as boats and recreational vehicles that cannot be
stored at residences), the growing number of small businesses and the escalating
cost of other storage alternatives. As the demand for such storage increased,
and the acceptance of self storage became more widespread, self storage
properties were built throughout the United States. Generally, such properties
were constructed along major thoroughfares that provided ready access and public
visibility or in outlying areas where land was inexpensive. In certain areas of
the country, where new construction was impractical because of construction
costs, lack of suitable sites or other restrictions, older structures have been
converted into self storage properties.

        We believe, based on our experience, that the self storage industry is
characterized by fragmented ownership, high gross margins, low levels of price
sensitivity and increasing customer demand. Typical customers of a self storage
property include individuals, ranging from homeowners to college students, and
commercial users, such as sales representatives and distributors, who require
frequent access, and business owners requiring seasonal storage. We believe
business use is a growing segment of demand in the industry. A single customer
rarely occupies more than 1% or 2% of the net rentable area in any particular
store.

        Capital expenditures are generally less for self storage properties as
compared to other types of commercial real estate due to the properties'
structural simplicity and durable materials and the lack of tenant improvement
demands. Primary capital expenditures include periodic expenditures for
replacing roofs and pavement, as well as improvements such as expansions and
unit reconfigurations. Expense items include repairing asphalt, doors, fences
and masonry walls, maintaining landscaping, and repairing damage caused by
customer vehicles. Minimal maintenance is required to a storage unit when
vacated to prepare it for the next customer.


COMPETITION

        Competition exists in every market in which our stores are located. As a
result, we compete with, among others, national, regional and local self storage
operators and developers. The primary factors on which competition is based are
location, rental rates, security, suitability of the property's design to
prospective tenants' needs and the manner in which the property is operated and
marketed. We believe that the primary competition for potential customers of any
of our self storage centers comes from other self storage properties within a
five-mile radius of that store. We have positioned our stores within their
respective markets as a high-quality operator that emphasizes customer service
and security. We do not seek to be the lowest-price storage provider.

        Entry into the self storage business through acquisition of existing
properties is relatively easy for persons or institutions with the required
initial capital. Some of our competitors may have more resources than the
Company. Competition may be accelerated by any increase in availability of funds
for investment in real estate. Decreases in interest rates tend to increase the
availability of funds and therefore can increase the growth of competition. Due
to recent increases in plans for 



                                      -8-
<PAGE>   9

development of self storage properties, we anticipate that increased available
storage space will continue to reduce occupancy levels per storage property in
certain markets in 1998 and further intensify competition among storage
providers for available tenants in those markets. The extent to which we are
affected by competition will depend in significant part on local market
conditions.


REGULATION

                            Environmental Regulations

        The Company is subject to federal, state and local environmental
regulations that apply to the ownership, management and development of real
property, including regulations affecting both construction activities and the
operation of self storage properties.

        In developing properties and constructing improvements, we utilize
environmental consultants and/or governmental data to determine whether there
are any flood plains, wetlands or environmentally sensitive areas that are part
of the property to be developed. If any such areas are identified, development
and construction are planned in conformance with federal, state, and local
environmental and land-use requirements.

        Under various federal, state and local laws, ordinances and regulations,
an owner or operator of real property may become liable for the costs of removal
or remediation of certain hazardous substances released on or in its property.
Such laws may impose liability without regard to whether the owner or operator
knew of, or was responsible for, the release of such hazardous substances. The
presence of hazardous substances on a property may adversely affect the owner's
ability to sell the property or to borrow using the property as collateral, and
may cause the owner or manager of the property to incur substantial remediation
costs. In addition to claims for cleanup costs, the presence of hazardous
substances on a property could result in the owner or manager incurring
substantial liabilities as a result of a claim by a private party for personal
injury or a claim by an adjacent property owner for property damage.

        We have notified the Missouri Department of Natural Resources of
elevated levels of (hydrocarbons) found in groundwater monitoring wells on a
property in St. Louis, Missouri. We have been monitoring in accordance with a
work plan approved by the MDNR. The source of the contamination is unknown at
this time, and further investigation is necessary to determine what steps, if
any, are appropriate to remediate. Except for this property in St. Louis, we
have not been notified by any governmental authority of any current, material
environmental noncompliance, claim or liability in connection with any of the
properties it owns or manages. We have not been notified of a current claim for
personal injury or property damage by a private party in connection with any of
the properties in connection with environmental conditions. We have received a
Phase I environmental assessment report prepared by an independent environmental
consultant for each of the properties we own.

        We are not aware of any environmental condition with respect to the
properties we own or manage including the Missouri property discussed above,
that could have a material adverse effect on our financial condition or results
of operations. There can be no assurance, however, that any environmental
assessments undertaken with respect to the properties have revealed all
potential environmental liabilities, that any prior owner or operator of the
properties did not create any material environmental condition not known to us,
or that an environmental condition does not otherwise exist as to any one or
more of the properties that could have a material adverse effect on our
financial condition or results of operation. In addition, there can be no
assurance that (i) future laws, ordinances or regulations will not impose any
material environmental liability, (ii) the current 



                                      -9-
<PAGE>   10

environmental condition of our owned or managed properties will not be affected
by the condition of properties in the vicinity of such properties (such as the
presence of leaking underground storage tanks) or by third parties unrelated to
us, or (iii) tenants will not violate their leases by introducing hazardous or
toxic substances into our owned or managed properties that could expose us to
liability under federal or state environmental laws.

          Americans With Disabilities Act; Fire and Safety Regulations

        Under the ADA, all public accommodations are required to meet certain
federal requirements relating to physical access and use by disabled persons.
Compliance might require, among other things, removal of access barriers. A
determination that we are not in compliance with the ADA could result in the
imposition of fines, injunctive relief, damages or attorneys' fees. If we were
required to make modifications to comply with the ADA, our ability to make
expected distributions to our shareholders could be adversely affected; however,
management believes that such effect would not be material. In addition, we are
required to operate our properties in compliance with fire and safety
regulations, building codes and other land use regulations, as they may be
adopted by governmental agencies and bodies and become applicable to our
properties. Compliance with such requirements may require substantial capital
expenditures, which would reduce money otherwise available for distribution to
shareholders.


INSURANCE

        We believe that our self storage properties are covered by adequate
fire, flood, wind, earthquake and property insurance, as well as business
interruption insurance, provided by reputable companies and with commercially
reasonable deductibles and limits. We purchase title insurance on all of our
properties at the time of acquisition. We use our discretion in determining
amounts, coverage limits and deductibility provisions of title, casualty and
other insurance, based on the purchase price paid for such property, in each
case with a view to obtaining appropriate insurance coverage on our properties
at a reasonable cost and on suitable terms.


EMPLOYEES

        As of December 31, 1997, the Company employed approximately 870 persons.
None of our employees are covered by a collective bargaining agreement. We
believe that our relations with our employees are good.




                                      -10-
<PAGE>   11
ITEM 2 - PROPERTIES

        The Company owns, as of December 31, 1997, directly and through its
subsidiaries and joint ventures, 281 properties (including 279 self storage
properties) located in 19 states and nine located in Europe. Our self storage
properties are designed to offer accessible storage space for personal and
business use. Individuals typically rent individual units in self storage
properties for storage of personal belongings such as furniture, appliances,
boats and other household and recreational goods. Businesses typically rent
space for storage of business property such as equipment, seasonal goods,
records and fixtures. We believe that it is desirable to have commercial
customers because they tend to rent larger units, stay for longer terms, are
more reliable payers and are less sensitive to price increases. Accordingly, we
have marketing programs that target commercial users. We estimate that
commercial users account for approximately 30%-35% of our total occupancy.

        Our self storage properties are divided into a number of self-enclosed
rental units that generally range in size from 25 to 360 square feet. Many
properties have uncovered storage outside the buildings for parking motor
vehicles, boats, campers and other similar items suitable for outside storage.
Additionally, a number of our properties include climate-controlled storage
units for which we charge rents at substantial premiums.

        Customers of self storage properties are generally responsible for
delivering and retrieving their goods. Many leased spaces can be accessed
directly by automobile or truck, but some properties, in particular the
multistory buildings, have separate loading docks and elevators available for
delivery and retrieval of stored goods. Customers generally have access to their
unit without additional charge during normal business hours and control access
to such space through the use of their personal padlocks. We offer truck rentals
at a majority of our properties for added convenience to our customers and to
differentiate ourself from most of our competitors. In addition to truck
rentals, we sell locks, boxes and packing and storage materials at our stores.

        The leasing, maintenance and operation of our stores are the
responsibility of store managers. The property's security is provided through a
variety of systems that may include, among others, on site personnel, electronic
devices such as intrusion and fire alarms, access controls, video and intercom
surveillance devices, property fencing and lighting.

        Although our stores range considerably in size, most properties consist
of one or more single-story buildings that are located on a site of 1.5 to 5
acres. The smallest store has approximately 23,000 net rentable square feet,
while the largest store has approximately 300,000 net rentable square feet. The
properties generally are constructed with concrete block or tilt-up concrete
panels, with steel columns or precast concrete columns that rest on concrete
footings and slabs, and have built-up tar roofs or pitched truss roofs with
shingles or standing seam metal roofs. The interior walls are generally
constructed with metal studs and partitions or other construction materials that
are secure but readily movable. The parking areas and driveways are generally
asphalt or cement. All stores have fencing, floodlights, and electronic gates.

        In some cases, multistory buildings able to bear substantial weight
loads, such as warehouses and newspaper plants, have been converted into self
storage properties. In addition, similar multistory buildings for self storage
have been constructed in dense urban areas where land costs, zoning and other
development considerations make it impractical or undesirable to construct
single-story buildings.



                                      -11-
<PAGE>   12
        The following table provides information regarding the year developed or
acquired, year built, approximate net rentable square feet and acreage of each
of the self storage properties and business parks owned by us as of December 31,
1997. We own additional properties which are under development, but not
reflected in this table.

<TABLE>
<CAPTION>
                                                   PROPERTY                        APPROXIMATE
                                                    STATE/     OWNED     YEAR      NET RENTABLE
PROPERTY NAME                 PROPERTY LOCATION    COUNTRY     SINCE     BUILT     SQUARE FEET   ACREAGE
- -------------                 -----------------    -------     -----     -----     -----------   -------
<S>                           <C>                  <C>         <C>       <C>       <C>           <C>
Airpark                       Scottdale              AZ        1997      1997          49,000      1.3
Arrowhead                     Phoenix                AZ        1997      1997          67,000      3.2
Chandler                      Chandler               AZ        1986      1986          71,000      4.0
Dobson Ranch                  Mesa                   AZ        1996      1978          58,000      4.2
Gilbert                       Gilbert                AZ        1996      1985          66,000      4.0
Mesa                          Mesa                   AZ        1987      1985          99,000      4.8
Phoenix                       Phoenix                AZ        1985      1984          78,000      2.7
Phoenix East                  Phoenix                AZ        1987      1984          66,000      2.0
Scottsdale                    Scottsdale             AZ        1985     1976/85        47,000      3.0
Scottsdale North              Scottsdale             AZ       1985/87    1985         112,000      4.1
Shea                          Scottsdale             AZ        1997      1996          43,000      1.3
Tempe                         Tempe                  AZ        1984      1976          54,000      3.0
Warner (1)                    Mesa                   AZ        1995      1985          62,000      3.1
Aliso Viejo                   Aliso Viejo            CA        1996      1996          87,000      3.5
Bloomington                   Bloomington            CA        1997      1983          50,000      2.8
Castro Valley                 Castro Valley          CA        1996      1975          69,000      3.1
Colton                        Colton                 CA        1985      1984          73,000      3.8
Culver City                   Los Angeles            CA        1988      1989          77,000      1.4
Daly City                     Daly City              CA        1995      1989          96,000      5.2
El Cajon                      El Cajon               CA        1986      1977         129,000      6.0
El Cerrito                    Richmond               CA        1986      1987          62,000      1.5
Fontana Sierra                Fontana                CA        1987     1980/85       854,000      3.6
Hayward/Union City(2)         Hayward                CA        1985      1985          90,000      5.7
Huntington Beach              Huntington Beach       CA        1988      1986          99,000      3.3
Kearney-Balboa                San Diego              CA        1986      1984          90,000      2.3
La Habra                      La Habra               CA        1986     1979/91        95,000      7.1
Martinez (3)                  Martinez               CA        1995      1987          56,000      3.0
Mountain View                 Mountain View          CA        1987      1986          28,000      0.7
Newark                        Newark                 CA        1996      1991          61,000      3.1
Ontario                       Ontario                CA        1996      1984          57,000      2.1
Orange                        Orange                 CA        1996      1985          89,000      2.8
Palo Alto                     Palo Alto              CA        1986      1987          48,000      1.4
Pinole (3)                    Pinole                 CA        1995      1988          38,000      2.5
S. San Francisco              San Francisco          CA        1987      1985          56,000      2.1
Sacramento                    Sacramento             CA        1996      1991          53,000      2.6
San Leandro                   San Leandro            CA        1996      1991          59,000      2.7
San Lorenzo                   San Lorenzo            CA        1996      1990          54,000      1.9
Santa Ana                     Santa Ana              CA        1986     1975/86       168,000      8.1
Solana Beach (4)              Solana Beach           CA        1987      1984          88,000      4.5
Sunnyvale                     Sunnyvale              CA        1986     1974/75       101,000      6.5
Tracy                         Tracy                  CA        1996      1986          70,000      3.0
</TABLE>



                                      -12-
<PAGE>   13
<TABLE>
<CAPTION>
                                                   PROPERTY                        APPROXIMATE
                                                    STATE/     OWNED     YEAR      NET RENTABLE
PROPERTY NAME                 PROPERTY LOCATION    COUNTRY     SINCE     BUILT     SQUARE FEET   ACREAGE
- -------------                 -----------------    -------     -----     -----     -----------   -------
<S>                           <C>                  <C>         <C>       <C>       <C>           <C>
Walnut                        Walnut                 CA        1996      1986          97,000      3.6
Westwood                      Santa Monica           CA        1986      1988          65,000      0.3
Lakewood                      Golden                 CO        1986      1985          67,000      2.7
Northglenn                    Northglenn             CO        1987      1979          75,000      5.5
Tamarac                       Denver                 CO        1984      1977          25,000      1.9
Thornton                      Denver                 CO        1984      1984          41,000      2.4
Windermere                    Littleton              CO        1984     1977/79        81,000      5.3
Blue Heron                    West Palm Beach        FL        1987      1975         168,000     11.8
Davie (5)                     Davie                  FL        1996      1990          76,000      5.5
Delray Beach                  Delray Beach           FL        1996      1986          77,000      4.5
Lauderhill                    Lauderhill             FL        1997      1986          62,000      4.0
Maitland(10)                  Orlando                FL        1997      1997          54,000      8.7
Margate                       Margate                FL        1996      1984          75,000      4.0
Military Trail                West Palm Beach        FL        1987      1981         124,000      9.4
Oakland Park                  Ft. Lauderdale         FL        1985     1974/78       290,000     13.4
Oviedo (10)                   Orlando                FL        1997      1997          65,000      9.0
Red Bug (10)                  Seminole County        FL        1997      1997          75,000      4.3
S. Semoran(10)                Orlando                FL        1997      1997          68,000      5.2
Seminole                      Seminole               FL        1986     1984/85        61,000      2.7
South Orange(10)              Orlando                FL        1997      1997          71,000      5.0
Ansley Park                   Atlanta                GA        1995      1991          69,000      1.4
Brookhaven                    Atlanta                GA        1995      1992          66,000      2.0
Clairemont                    Atlanta                GA        1996      1990          41,000      1.1
Decatur                       Atlanta                GA        1995      1992          65,000      2.5
Forest Park                   Forest Park            GA        1996      1980          65,000      7.9
Gwinnett                      Lawrenceville          GA        1996      1996          69,000      4.4
Jones Bridge                  Atlanta                GA        1997      1997          75,000      5.3
Lawrenceville                 Lawrenceville          GA        1997      1997          74,000      3.4
Morgan Falls                  Dunwoody               GA        1996      1990          76,000      3.7
Norcross                      Norcross               GA        1996      1984          62,000      9.3
Peachtree                     Duluth                 GA        1997      1996         100,000      6.2
Perimeter                     Atlanta                GA        1996      1996          72,000      3.3
Roswell                       Roswell                GA        1986      1986          57,000      3.8
Satellite Blvd.               Duluth                 GA        1997      1994          76,000      5.2
Stone Mountain                Stone Mountain         GA        1996      1985          61,000     10.1
Tucker                        Tucker                 GA        1996      1987          60,000      4.6
Alsip                         Alsip                  IL        1982      1980          66,000      4.6
Bolingbrook                   Bolingbrook            IL        1997      1997          68,000      1.5
Bridgeview                    Bridgeview             IL        1985      1983          75,000      4.1
Dolton                        Calumet City           IL        1982      1979          79,000      3.0
Hillside                      Hillside               IL        1988      1988          65,000      5.3
Lisle                         Lisle                  IL        1986     1976/86        55,000      3.4
Lombard                       Lombard                IL        1982      1980          52,000      3.1
Oak Forest                    Orland Park            IL        1995      1991          87,000      3.9
Rolling Meadows               Rolling Meadows        IL        1982      1980          71,000      4.5
Schaumburg                    Schaumburg             IL        1982      1980          71,000      4.3
</TABLE>




                                      -13-
<PAGE>   14
<TABLE>
<CAPTION>
                                                   PROPERTY                        APPROXIMATE
                                                    STATE/     OWNED     YEAR      NET RENTABLE
PROPERTY NAME                 PROPERTY LOCATION    COUNTRY     SINCE     BUILT     SQUARE FEET   ACREAGE
- -------------                 -----------------    -------     -----     -----     -----------   -------
<S>                           <C>                  <C>         <C>       <C>       <C>           <C>
Willowbrook                   Willowbrook            IL        1986     1979/82        44,000      3.3
Allisonville                  Allisonville           IN        1997      1987          93,000      7.4
Carmel                        Carmel                 IN        1996      1996          61,000      4.3
College Park                  Indianapolis           IN        1986      1984          68,000      6.0
Georgetown                    Indianapolis           IN        1996      1996          72,000      4.2
Glendale                      Indianapolis           IN        1986      1985          60,000      5.6
Briggs Chaney                 Silver Spring          MD        1994      1987          28,000      2.0
Clinton                       Clinton                MD        1986      1985          31,000      2.0
Crofton                       Gambrills              MD        1988      1985          40,000      2.1
Frederick                     Frederick              MD        1994      1987          32,000      1.7
Gaithersburg                  Gaithersburg           MD        1994      1986          76,000      5.4
Germantown                    Germantown             MD        1994      1988          45,000      1.9
Laurel                        Laurel                 MD        1988      1984          30,000      2.0
Oxon Hill                     Ft. Washington         MD        1994      1987          28,000      1.3
Suitland                      Suitland               MD        1987      1985          45,000      2.7
Ann Arbor                     Ann Arbor              MI        1988      1977          62,000      3.9
Canton                        Canton                 MI        1988      1986          58,000      3.3
Flint East                    Flint                  MI        1997      1977          45,000      2.7
Fraser                        Fraser                 MI        1988      1985          74,000      5.2
Grand Rapids                  Grand Rapids           MI        1983      1978          45,000      3.2
Jackson                       Jackson                MI        1997      1978          49,000      3.1
Kalamazoo                     Kalamazoo              MI        1980      1980          42,000      3.0
Lansing                       Lansing                MI        1983     1978/79        40,000      2.5
Livonia                       Livonia                MI        1988      1985          67,000      4.8
Madison Heights               Detroit                MI        1995      1977          65,000      4.1
Plymouth                      Canton Township        MI        1985      1979          74,000      5.3
Rochester                     Utica                  MI        1996      1989          57,000      4.8
Saginaw                       Saginaw                MI        1997      1978          57,000      3.1
Southfield                    Southfield             MI        1983      1976          76,000      4.3
Sterling Heights              Sterling Heights       MI        1996      1986         105,000      8.9
Taylor                        Taylor                 MI        1995      1980          83,000      4.2
Troy East                     Troy                   MI        1981     1975/77        82,000      4.8
Troy West                     Troy                   MI        1983      1979          88,000      5.2
Walled Lake                   Walled Lake            MI       1985/89    1984          69,000      4.3
Warren                        Warren                 MI        1988      1985          68,000      4.6
Bellefontaine                 St. Louis              MO        1985      1979          46,000      4.9
Brentwood                     Brentwood              MO        1988      1977          52,000      3.4
Olive Innerbelt               St. Louis              MO        1987     1952/86        98,000      2.5
Capital Blvd.                 Raleigh                NC        1994      1984          34,000      2.1
Cary                          Cary                   NC        1994      1984          62,000      4.7
Creedmore                     Raleigh                NC        1997      1997          73,000      4.8
Garner                        Garner                 NC        1994      1987          28,000      3.1
Glenwood                      Raleigh                NC        1994      1983          31,000      1.9
Morrisville                   Morrisville            NC        1994      1988          40,000      3.3
Old Bridge                    Matawan                NJ        1987      1987          77,000      6.1
Gold                          Brooklyn               NY        1986      1940         102,000      0.4
</TABLE>



                                      -14-
<PAGE>   15
<TABLE>
<CAPTION>
                                                   PROPERTY                        APPROXIMATE
                                                    STATE/     OWNED     YEAR      NET RENTABLE
PROPERTY NAME                 PROPERTY LOCATION    COUNTRY     SINCE     BUILT     SQUARE FEET   ACREAGE
- -------------                 -----------------    -------     -----     -----     -----------   -------
<S>                           <C>                  <C>         <C>       <C>       <C>           <C>
Northern                      Long Island City       NY        1987      1940          76,000      1.9
Utica                         Brooklyn               NY        1986      1964          74,000      1.1
Van Dam                       Long Island City       NY        1986      1925          57,000      0.5
Yonkers                       Yonkers                NY        1986      1928         100,000      1.6
16th & Sandy (3)              Portland               OR        1995      1973          26,000      0.5
Allen Blvd.                   Beaverton              OR        1996      1973          42,000      2.6
Barbur Boulevard              Portland               OR        1995      1993          67,000      2.8
Beaverton                     Beaverton              OR        1985      1974          26,000      2.0
Denny Road                    Beaverton              OR        1989      1988          65,000      6.2
Division (5)                  Portland               OR        1996      1992          47,000      2.0
Gresham                       Portland               OR        1996      1996          64,000      4.4
Hillsboro                     Portland               OR        1996      1996          66,000      8.9
King City                     Tigard                 OR        1987      1986          83,000      4.9
Liberty Road                  Salem                  OR        1995      1993          54,000      4.4
Milwaukie (5)                 Milwaukie              OR        1996      1990          62,000      3.3
Oregon City                   Portland               OR        1995      1992          57,000      3.2
Portland                      Portland               OR        1988      1988          49,000      2.1
Salem                         Salem                  OR        1983     1979/81        67,000      3.8
Airport                       Philadelphia           PA        1986      1985          96,000      6.7
Edgemont                      Philadelphia           PA        1995      1992          64,000      5.5
West Chester (4)              West Chester           PA        1986      1980          85,000      7.0
Franklin (6)                  Nashville              TN        1995      1995          55,000      3.3
Hermitage (7)                 Nashville              TN        1995      1995          65,000      2.8
Hickory Hollow(14)            Nashville              TN        1997      1997          41,000      2.5
Medical Center (8)            Nashville              TN        1994      1995          60,000      2.3
Rivergate(15)                 Nashville              TN        1996      1996          46,000      4.7
Wolfchase( 16)                Nashville              TN        1997      1997          39,000      1.8
Arlington                     Arlington              TX        1986      1984          57,000      2.7
Bandera Road                  San Antonio            TX        1988      1981          75,000      3.6
Bedford                       Bedford                TX        1985      1984          69,000      2.7
Beltline Road                 Irving                 TX        1989     1985/86        69,000      6.3
Blanco Road                   San Antonio            TX        1988     1989/91        66,000      3.6
East Lamar                    Arlington              TX        1996      1996          43,000      3.0
Federal                       Houston                TX        1988      1988          55,000      3.4
Fredicksburg                  San Antonio            TX        1987     1978/82        82,000      4.5
Georgetown                    Austin                 TX        1997      1996          58,000      4.1
Hill Country Village          San Antonio            TX        1985      1982          79,000      4.0
Hillcroft (4)                 Houston                TX        1991      1988          59,000      3.4
Hurst                         Hurst                  TX        1987      1974          68,000      4.7
Imperial Valley               Houston                TX        1988      1987          54,000      3.1
Irving/MacArthur Blvd.(2)     Irving                 TX        1985     1975/84       142,000     11.4
Kingwood                      Kingwood               TX        1988      1988          54,000      3.3
Lewisville                    Dallas                 TX        1997      1997          49,000      4.0
McArthur Crossing             Irving                 TX        1996      1996          66,000      4.1
Medical Center                Houston                TX        1989      1989          57,000      2.6
Mission Bend                  Houston                TX        1995      1995          66,000      4.1
</TABLE>




                                      -15-
<PAGE>   16
<TABLE>
<CAPTION>
                                                   PROPERTY                        APPROXIMATE
                                                    STATE/     OWNED     YEAR      NET RENTABLE
PROPERTY NAME                 PROPERTY LOCATION    COUNTRY     SINCE     BUILT     SQUARE FEET   ACREAGE
- -------------                 -----------------    -------     -----     -----     -----------   -------
<S>                           <C>                  <C>         <C>       <C>       <C>           <C>
North Austin                  Austin                 TX        1986      1982          67,000      5.9
Park Cities East              Dallas                 TX        1995      1995          68,000      4.3
Parker Road                   Dallas                 TX        1995      1995          65,000      3.5
Preston Road                  Dallas                 TX        1997      1997          58,000      3.2
River Oaks (5)                Houston                TX        1996      1989          67,000      2.4
Round Rock                    Austin                 TX        1997      1995          55,000      3.6
San Antonio NE                San Antonio            TX        1985      1982          74,000      3.6
Slaughter Lane                Austin                 TX        1997      1994          76,000      4.6
South Cooper                  Arlington              TX        1996      1996          67,000      3.7
Sugarland                     Sugarland              TX        1988      1987          55,000      3.0
T.C. Jester                   Houston                TX        1996      1990          64,000      2.8
Thousand Oaks                 San Antonio            TX        1986      1987          53,000      2.9
Universal City (1)            San Antonio            TX        1995      1985          82,000      5.1
Valley Ranch                  Coppell                TX        1997      1995          94,000      5.1
West U                        Houston                TX        1989      1988          60,000      1.8
Westheimer                    Houston                TX        1986      1977          73,000      3.7
Windcrest                     San Antonio            TX        1996      1975          87,000      6.3
Woodforest                    Houston                TX        1996      1996          45,000      6.2
Woodlands                     Houston                TX        1988      1988          64,000      3.8
Bayside                       Virginia Beach         VA        1988      1984          28,000      1.7
Burke                         Fairfax                VA        1996      1984          32,000      1.7
Cedar Road                    Chesapeake             VA        1994      1989          36,000      2.1
Charlottesville               Charlottesville        VA        1994      1984          32,000      2.1
Chesapeake                    Chesapeake             VA        1996      1986          58,000      5.2
Crater Road                   Petersburg             VA        1994      1987          36,000      3.8
Dale City                     Dale City              VA        1994      1986          32,000      1.6
Fairfax                       Fairfax                VA        1986      1980          62,000      5.6
Falls Church                  Falls Church           VA        1987      1988          93,000      1.5
Gainesville                   Gainesville            VA        1994      1988          31,000      2.0
Herndon                       Herndon                VA        1988      1985          39,000      3.0
Holland Road                  Virginia Beach         VA        1994      1985          34,000      3.9
Jeff Davis Hwy                Richmond               VA        1994      1990          35,000      5.2
Kempsville                    Virginia Beach         VA        1989      1985          33,000      2.0
Laskin Road                   Virginia Beach         VA        1994      1984          39,000      2.5
Leesburg                      Leesburg               VA        1996      1986          28,000      1.6
Manassas East & West(2)       Manassas               VA        1988      1984          69,000      3.5
McLean                        McLean                 VA        1997      1997          30,000      4.2
Midlothian Turnpike           Richmond               VA        1996      1984          44,000      2.9
Newport News North            Newport News           VA        1996      1986          59,000      3.8
Newport News. S               Newport News           VA       1985/92    1985          59,000      3.9
North Richmond                Richmond               VA        1988      1984          37,000      2.6
Princess Anne Road            Virginia Beach         VA        1994      1985          40,000      2.2
S. Military Highway           Virginia Beach         VA        1996      1984          47,000      2.7
Temple Avenue                 Petersburg             VA        1994      1989          34,000      4.0
Virginia Beach                Virginia Beach         VA        1989      1985          65,000      2.3
Auburn                        Auburn                 WA        1996      1996          62,000      7.3
</TABLE>




                                      -16-
<PAGE>   17
<TABLE>
<CAPTION>
                                                   PROPERTY                        APPROXIMATE
                                                    STATE/     OWNED     YEAR      NET RENTABLE
PROPERTY NAME                 PROPERTY LOCATION    COUNTRY     SINCE     BUILT     SQUARE FEET   ACREAGE
- -------------                 -----------------    -------     -----     -----     -----------   -------
<S>                           <C>                  <C>         <C>       <C>       <C>           <C>
Bellefield                    Bellevue               WA        1996      1978          65,000      2.9
Bellevue East & West (2)      Bellevue               WA        1984      1975         165,000     10.8
Bellingham                    Bellingham             WA        1981      1981          73,000      5.7
Bremerton                     Bremerton              WA        1997      1976          41,000      2.5
Burien                        Seattle                WA        1985      1974          92,000      5.3
Canyon Park (9)               Bothell                WA        1996      1990          59,000      4.4
Capitol Hill (10)             Seattle                WA        1987      1988          71,000      0.7
Downtown Seattle (11)         Seattle                WA        1986      1912          95,000      0.3
E. Bremerton                  Bremerton              WA        1996      1985          66,000      3.1
East Lynnwood                 Lynnwood               WA        1986      1978          80,000      3.8
Edmonds                       Edmonds                WA        1984     1974/75       120,000      6.5
Everett                       Everett                WA        1981      1978          63,000      4.2
Factoria                      Bellevue               WA        1984      1984          57,000      3.8
Factoria Square               Bellevue               WA        1996      1989          70,000      1.9
Federal Way                   Federal Way            WA        1984      1975         134,000      5.7
Fife (12)                     Tacoma                 WA        1984      1977          43,000      3.9
Hazel Dell (5)                Vancouver              WA        1996      1989          56,000      3.4
Highland Hill                 Tacoma                 WA        1981      1982          60,000      3.9
Interbay                      Seattle                WA        1987      1988          84,000      0.4
Issaquah                      Issaquah               WA        1985      1986          56,000      4.7
Kennydale                     Renton                 WA        1996      1991          64,000      2.8
Kent                          Kent                   WA        1997      1977          43,000      2.5
Lacey                         Olympia                WA        1997      1977          25,000      1.4
Lake City (1)                 Seattle                WA        1995      1987          52,000      1.1
Lakewood 512                  Tacoma                 WA      87/88/91   1979/81       129,000     12.2
Lynnwood                      Lynnwood               WA        1997      1979          54,000      4.0
North Spokane                 Spokane                WA        1984      1976          79,000      4.1
Parkland                      Tacoma                 WA        1997      1980          52,000      4.2
Port. Orchard                 Port. Orchard          WA        1997      1991          46,000      3.0
Puyallup                      Puyallup               WA        1996      1986          28,000      1.7
Renton                        Renton                 WA        1984     1979/89        80,000      4.5
Salmon Creek                  Vancouver              WA        1997      1997          68,000      2.6
Sea-Tac                       Seattle                WA        1985      1979          60,000      3.0
Shoreline/Seattle             Seattle                WA        1986      1978         135,000      6.1
Smokey Point                  Arlington              WA        1987     1984/87        35,000      2.2
South Center                  Renton                 WA        1985      1979          68,000      4.1
South Hill                    Seattle                WA        1995      1980          45,000      2.8
South Tacoma                  Tacoma                 WA        1987      1975          47,000      3.1
Spokane                       Spokane                WA        1997      1976          49,000      2.6
Sprague (5)                   Tacoma                 WA        1996     1950/89        52,000      2.8
Totem Lake                    Kirkland               WA        1984      1978          61,000      2.6
Vancouver Mall                Vancouver              WA        1980      1982          46,000      3.3
West Olympia                  Olympia                WA        1997      1978          30,000      2.2
West Seattle                  Seattle                WA        1997      1997          66,000      3.4
Whitecenter                   Seattle                WA        1980      1981          47,000      3.4
Woodinville                   Woodinville            WA        1984     1982/84        70,000      3.5
</TABLE>




                                      -17-
<PAGE>   18
<TABLE>
<CAPTION>
                                                   PROPERTY                        APPROXIMATE
                                                    STATE/     OWNED     YEAR      NET RENTABLE
PROPERTY NAME                 PROPERTY LOCATION    COUNTRY     SINCE     BUILT     SQUARE FEET   ACREAGE
- -------------                 -----------------    -------     -----     -----     -----------   -------
<S>                           <C>                  <C>         <C>       <C>       <C>           <C>
Aartselaar (13)               Brussels             Belgium     1997      1997          76,000      1.7
Forest (13)                   Greater Brussels     Belgium     1995      1995          49,000      0.4
Machalen (13)                 Brussels             Belgium     1997      1997          65,000      1.5
Molenbeek (13)                Greater Brussels     Belgium     1995      1995          34,000      0.5
Waterloo (13)                 Greater Brussels     Belgium     1995      1995          86,000      3.5
Zaventem (13)                 Greater Brussels     Belgium     1996      1996          75,000      3.0
Montrouge (13)                Paris                France      1997      1996          59,000      1.4
Nice (13)                     Nice                 France      1997      1991          42,000      1.0
Varlin (13)                   Paris                France      1997      1997          23,000      0.5
                                                                                   ----------    -----
                                                                       Total       18,223,000    1,045
                                                                                   ==========    =====
</TABLE>
- -------------

(1)     We own a 74.1% interest in this property. (Does not include general
        partner interest)

(2)     These properties are now operated as one property.

(3)     We own a 56.7% interest in this property. (Does not include general
        partner interest)

(4)     We do not have fee title, but have a long-term lease, with respect to
        the land on which property is located.

(5)     We own a 15% interest in this property. (Does not include general
        partner interest)

(6)     We own a 85.5% interest in this property.

(7)     We own a 50% interest in this property.

(8)     We own a 67% interest in this property.

(9)     We own a 12.8% interest in this property. (Does not include general
        partner interest)

(10)    We own a 90% interest in this property.

(11)    Property is a commercial building.

(12)    Property is a business park.

(13)    We own a 12.5% interest in this property

(14)    We own a 84% interest in this property

(15)    We own a 85.5% interest in this property.

(16)    We own a 86% interest in this property.


                                      -18-
<PAGE>   19
        The following table sets forth information by state regarding weighted
average occupancy and weighted average rent per square foot for the domestic
self storage properties owned by the Company for the years ended December 31,
1997, 1996 and, 1995.


<TABLE>
<CAPTION>
                              AVERAGE OCCUPANCY           AVERAGE RENT PER SQUARE FOOT
                           -----------------------       ------------------------------
  STATE                    1997      1996     1995        1997         1996        1995
- ---------                  ----      ----     ----       -----        -----       -----
<S>                        <C>       <C>       <C>       <C>          <C>         <C>  
Arizona                     78%       78%      84%       $9.19        $9.21       $9.15
California                  89        88       85        10.38        10.32       10.04
Florida                     85        85       83         9.00         8.41        8.12
Illinois                    90        94       95         9.25         8.60        8.30
Maryland                    84        91       91        11.66        11.14       10.54
Michigan                    89        91       93         7.88         8.09        7.38
New York                    88        89       92        17.25        15.98       15.14
Oregon                      81        84       92         8.81         8.34        7.77
Texas                       81        79       82         8.27         8.19        8.13
Virginia                    87        92       90         9.75         9.35        8.95
Washington                  90        90       89         8.87         8.41        8.17
Other                       81        85       89         9.43         9.58        8.76
                           ----      ----     ----       -----        -----       -----
Weighted Average            86%       87%      88%       $9.37        $9.23       $8.84
</TABLE>

        The following table sets forth information for all domestic properties
owned by the Company (and its predecessors) regarding weighted average occupancy
and weighted average rent per square foot for the years ended December 31, 1997
through December 31, 1993.

<TABLE>
<CAPTION>
                                           1997      1996      1995      1994     1993(1)
                                           ----      ----      ----      ----     -------
<S>                                       <C>       <C>       <C>       <C>       <C>
Weighted average occupancy                   86%       87%       88%       89%       87%
Weighted average rent per square foot     $9.37     $9.23     $8.84     $8.25     $7.84
</TABLE>

- ---------------

(1)     Calculated as the weighted average of the original 137 properties owned
        by the Company.

        Leasing of Properties. Rental units are usually rented on a
month-to-month basis. The average rental period for a tenant is approximately
1.5 years. This average is comprised of the rental periods of business tenants,
who tend to lease space for longer periods (approximately 2-3 years), and those
of residential customers, who tend to lease space for shorter periods
(approximately six months to a year). Rental income from leased space
constitutes the primary revenue from such properties, but additional revenue are
received from incidental services rendered at the properties, such as lock and
box sales and truck rentals. Rental rates vary substantially depending on the
size of the storage space, the property location, the quality of the property
and the location of competition within five miles.

        Other Properties. The Company owns two business parks, both of which are
located near Tacoma, Washington. The business parks were built in 1977 and 1979
and contain an aggregate of approximately 191,000 net rentable square feet. We
also manage one additional business park for an unaffiliated owner. In addition,
we own a property in downtown Seattle, Washington that was, in 1997, leased to a
records storage company affiliated with our management, on terms approved by our
disinterested directors. In 1998, the building is expected to revert to
self-storage. 

ITEM 3 - LEGAL PROCEEDINGS

        None.


                                      -19-
<PAGE>   20
ITEM 4 - SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

        No matters were submitted to a vote of shareholders during the fourth
quarter of 1997.


                                     PART II

ITEM 5 - MARKET FOR THE REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER
MATTERS

        The Company's Common stock is traded on the NYSE under the symbol "SHU."
As of February 27, 1998, there were 25,187 holders of record of our Common Stock
and the reported NYSE closing price per share of Common Stock was $27.88.

        The table below sets forth for the fiscal periods indicated the high and
low closing prices per share of Common Stock as reported in published financial
sources, and distributions declared.

<TABLE>
<CAPTION>
                                                      PRICE PER SHARE OF
                                                         COMMON STOCK         
                                                     --------------------     DISTRIBUTIONS
                                                     HIGH          LOW         DECLARED(1)
                                                     -------      -------     --------------
<S>                                                  <C>           <C>             <C> 
1996
  First Quarter.................................     $27.50        $25.88          $.47
  Second Quarter................................      26.13         24.13           .47
  Third Quarter.................................      26.00         23.63           .47
  Fourth Quarter................................      29.63         25.13           .47
1997
  First Quarter.................................      29.50         27.63           .48
  Second Quarter................................      28.88         26.00           .48
  Third Quarter.................................      29.25         27.25           .48
  Fourth Quarter................................      29.94         26.81           .48
</TABLE>

- --------------

(1)   Distributions declared by the Board of Directors based on financial
      results for the quarter specified.

        Holders of shares of Company Common Stock are entitled to receive
distributions when, as and if declared by our Board of Directors out of any
assets legally available for payment. We are required to distribute annually to
our shareholders at least 95% of our "REIT taxable income," which, as defined by
the relevant tax statutes and regulations, is generally equivalent to net
taxable ordinary income.








                                      -20-
<PAGE>   21
ITEM 6 - SELECTED FINANCIAL DATA

        The following selected consolidated financial data of the Company should
be read in conjunction with "Management's Discussion and Analysis of Financial
Condition and Results of Operations" and the other financial information
included elsewhere in this Form 10-K.

(in thousands, except per share data)

<TABLE>
<CAPTION>
                                                COMPANY                             PREDECESSOR (1)
                            ----------------------------------------------------  -----------------------
                                            AT OR FOR YEAR                         JAN 1 TO    AT OR FOR
                                            ENDED DEC. 31,                          MAR 1,        YEAR
                            ----------------------------------------------------  -----------    ENDED DEC.
                                                                                                   31,
                               1997          1996          1995          1994(2)      1994       1993
                            ---------     ---------      --------       -------     --------    ---------
OPERATING DATA:
<S>                         <C>           <C>            <C>            <C>         <C>         <C>     
Total revenue               $ 140,434     $ 110,399      $ 96,771       $ 66,921    $ 12,368    $ 72,346

Net income                     42,311        32,785        29,572         17,821      34,286      18,284

Net income per common
  share:(3)
  Basic                          1.40          1.39          1.43           1.05       63.97       34.11
  Diluted                        1.40          1.39          1.43           1.05       63.97       34.11
Distributions declared
  per common share:(3)
  Basic                          1.91          1.41(6)       2.38(5)        1.02(4)   732.05       59.57
  Diluted                        1.91          1.41(6)       2.38(5)        1.02(4)   732.05       59.57

BALANCE SHEET DATA:
Total assets                  955,488       804,483       610,394        494,590     391,685     393,982
Total borrowings              296,971       272,791       142,840        167,137          --      26,016
</TABLE>


- --------
(1)     The Predecessor information reflects the combination of the 17
        partnerships operated prior to the March 1, 1994 consolidation.

(2)     Operating data for the year ended December 31, 1993 are not included as
        they are de minimis.

(3)     Predecessor "per share" information is net income and distributions per
        limited partner unit. Distributions for the period from January 1, 1994
        to March 1, 1994 include the liquidating distribution made in connection
        with the consolidation.

(4)     Does not include the distribution of $.44 per share declared in January
        1995 based on financial results for the quarter ended December 31, 1994.

(5)     Includes distribution of $.44 per share declared in January 1995 based
        on financial results for the quarter ended December 31, 1994 as well as
        the special distribution of $.10 declared in November 1995.

(6)     Does not include the distribution of $.47 per share declared in January
        1997 based on financial results for the quarter ended December 31, 1996.


ITEM 7 - MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
         OF OPERATIONS

OVERVIEW

        Shurgard Storage Centers, Inc. (SSCI) is a fully integrated,
self-administered, self-managed REIT headquartered in Seattle, Washington,
specializing in all aspects of the self storage industry. As of December 31,
1997,we operated a network of more than 310 storage centers located throughout
the United States and in Europe. Of these properties, we own, directly and
through our subsidiaries and joint ventures, 281 operating properties (including
279 self storage properties), containing approximately 18.2 million net rentable
square feet. Of these properties, 272 are located in 19 states and nine are
located in Europe. Self storage properties offer low-cost, easily accessible
storage space for personal and business uses. Our investment objective is to
maximize shareholder value by increasing funds from operations through internal
growth and through the acquisition and development of additional self storage
properties. We believe that our access to both the debt and equity markets, the
experience of our management team in acquiring, developing, and operating self
storage properties, our geographic diversification and our emphasis on quality
will enhance our ability to achieve this objective.

        Our mission is to be the global leader in storage products and services.
We believe we can obtain this goal by focusing on providing exceptional customer
service and the highest quality products to our customers.

        We believe that in order to supply the best customer service in the
industry, we must have employees who are responsive to customer needs.
Accordingly, we promote employee 



                                      -21-
<PAGE>   22

empowerment and training programs, as well as personnel policies that attract
quality people. We also promote entrepreneurship among our employees by
encouraging the exchange of ideas on providing new ways to meet customers'
ever-changing needs. One product that is currently being offered as a result of
this company culture involves bringing storage to the customer through a
containerized storage business. Another strategy is to make the process of
renting storage more convenient by placing kiosks in local malls at which a
customer may rent either a storage unit or a container.

        As part of our focus on obtaining the highest quality products for our
customers, we look for those storage centers that are located in well populated
retail areas. When entering a market, we seek dominant locations within specific
three to five mile trade areas. "Dominant locations" refers to highly visible
and accessible locations in retail corridors. This kind of visibility creates
customer awareness. Through multiple locations of this kind within a
metropolitan area, we establish brand recognition as well as economies of scale
in operations of our stores. We seek to own at least 15 stores in each of our
markets in order to realize these efficiencies. To further enhance brand
recognition, we strive to achieve a uniform look to our properties. This is
accomplished through the use of signage, color schemes, quality of the building
and our trademark "lighthouse" office design in new developments.

        Throughout the past three years, we have expanded our portfolio of real
estate properties and real estate based investments through the use of equity
and debt capital. During 1997, we acquired 23 and developed 17 domestic new
centers directly or through joint ventures. Additionally, we acquired three
storage centers in France, and opened two additional developments in Belgium.
The following discussion of operations provides additional comparative financial
information and discussion of each of the areas of growth, including internal or
same store growth, direct acquisitions, domestic development, European
operations, property management operations and other forms of real estate
investments. A discussion of capital expenditures, financing transactions and
liquidity is also included.

********************************************************************************

        When used in this discussion and elsewhere in this Annual Report on Form
10-K, the words "believes," "anticipates," "projects" and similar expressions
are intended to identify forward-looking statements regarding financial
performance. ACTUAL RESULTS MAY DIFFER MATERIALLY DUE TO UNCERTAINTIES INCLUDING
THE RISK THAT COMPETITION FROM NEW SELF STORAGE FACILITIES OR OTHER STORAGE
ALTERNATIVES MAY CAUSE RENT TO DECLINE AND MAY CAUSE OCCUPANCY RATES TO DROP,
TAX LAW CHANGES MAY CHANGE THE TAXABILITY OF FUTURE INCOME, AND LITIGATION MAY
MATERIALLY DECREASE LATE FEE REVENUE. ACTUAL RESULTS MAY DIFFER IF INCREASES IN
LABOR, TAXES, MARKETING AND OTHER OPERATING AND CONSTRUCTION EXPENSES OCCUR.
Other factors which could affect our financial results are described below and
in Item 1 (Business) of this Annual Report on Form 10-K. Forward-looking
statements are based on estimates as of the date of this report. The Company
disclaims any obligation to publicly release the results of any revisions to
these forward-looking statements reflecting new estimates, events or
circumstances after the date of this report.

********************************************************************************



                                      -22-
<PAGE>   23
INTERNAL GROWTH

        In 1997, we continued our focus on increasing net operating income from
our existing real estate assets. One of the ways we analyze our performance is
to measure year over year improvements in same store operating results. We
define "same stores" each quarter as those stabilized storage centers which were
owned for the entire quarter of both comparison years. Thus, storage centers
acquired in May of 1995 are included only in the third and fourth quarter same
store comparison of 1995 versus 1996 and centers acquired in the third quarter
of 1996 are only included in the fourth quarter same store comparison of 1996
versus 1997. Annual same store data is the combination of same store data for
each quarter. Other storage companies may define same stores differently, which
will affect the comparability of the data. The following table summarizes same
store operating performance from 1997 to 1995.

  SAME STORE RESULTS
  (dollars in thousands except average rent)

<TABLE>
<CAPTION>
                                   YEAR ENDED DECEMBER 31, (1)       YEAR ENDED DECEMBER 31, (2)  
                                 -------------------------------   -------------------------------
                                                             %                                 %
                                     1997        1996     CHANGE       1996        1995     CHANGE
                                 ---------    ---------   ------   ---------    ---------   ------
<S>                              <C>          <C>         <C>      <C>          <C>         <C> 
Rental revenue                   $ 105,551    $ 100,407     5.1%   $  92,334    $  88,434     4.4%
Property operating expenses (3)     30,936       30,388     1.8%      28,031       26,545     5.6%
                                 ---------    ---------            ---------    ---------         
Net operating income             $  74,615    $  70,019     6.6%   $  64,303    $  61,889     3.9%
                                 =========    =========            =========    =========         
Avg. annual rent per sq.ft. (4)    $9.68        $9.24       4.8%     $9.22        $8.89       3.7%
Avg. sq.ft. occupancy                88%         88%                   89%         88%
Total net rentable sq.ft. 
(4th qtr)                       11,500,000   11,500,000           11,200,000   11,200,000

No. of properties (4th qtr)          172         172                   169         169
</TABLE>

 ---------------

(1)     Includes 74% of the operating results of three properties in which we
        own a 74% interest and 90% of the operating results of one property in
        which we own a 90% interest (operating results for those properties are
        consolidated in our financial statements). Includes only operating
        results for the three months ended December 31, 1996 and 1997 for the
        three properties purchased in the third quarter of 1996.

(2)     Includes 30% of the operating results of four properties in which we own
        a 30% interest (operating results for these properties are not
        consolidated in our financial statements), as well as 74% of the
        operating results of three properties in which we own a 74% interest and
        90% of the operating results of one property in which we own a 90%
        interest (operating results for those properties are consolidated in our
        financial statements). Includes only operating results for the six
        months ended December 31, 1995 and 1996 for the 15 properties purchased
        in the first half of 1995.

(3)     Includes all direct property expenses. Does not include property
        management fees previously charged by the Management Company nor does it
        include any allocation of joint expenses incurred such as off-site
        management personnel.

(4)     Average annual rent per square foot is calculated by dividing actual
        rent collected by the average number of square feet occupied during the
        period.

        As demonstrated by the operating information above, our same store net
operating income is primarily driven by our ability to increase revenue while
limiting expense increases. Various programs are utilized to obtain and keep
storage customers in order to maximize property revenue. Providing the best
customer service requires exceptional employees and on-going quality training.
Personnel are trained in all aspects of storage operations from operating the
computer system and renting a unit to analyzing demand and pricing strategies.
They are also trained and authorized to make substantially all pricing and
customer service decisions on-site, with reference to our values 



                                      -23-
<PAGE>   24

and mission statement. These training and personnel programs are continually
evaluated and improved upon. Another revenue enhancing program currently
utilized is the national call center which fields overflow calls from all the
individual properties, providing personal service when on-site employees are not
available. Employees at the national call center are able to rent a unit at the
store most convenient to the customer.

        In 1996, we implemented a new pricing strategy called "revenue
optimization." Historically, we have maintained a general policy on annual rent
increases implemented toward the beginning of the year. The revenue optimization
program focuses on establishing product pricing in relationship to demand and
closing ratios (the percentage of prospects who subsequently rent a unit) in
order to maximize revenue. The implementation of this new program took longer
than expected and there were some additional training costs associated with
implementing it. As such, we did not fully realize the impact of this strategy
until the fourth quarter of 1996. However, 1997 results reflect the benefits of
this program.

        Net operating income has risen over the last three years due to
increases in revenue, which are a function of changes in rental rates and
occupancy. While storage has a seasonal trend, spring and summer being peak
occupancy periods, the cycle is annual and the revenue trend from 1995 to 1997
reflects general market changes. Revenue gains from 1996 to 1997 resulted
entirely from rental rate increases, while gains from 1995 to 1996 resulted
primarily from rate increases with slight occupancy improvements.

        Direct operating expenses were higher in 1996 than in 1995 due to a
number of factors. We experienced unusually high real estate assessment
increases in 1996, particularly in the Denver market. Additionally, we expanded
our yellow page advertising coverage in markets where we were developing, but,
until the new developments opened in those areas, costs were allocated to the
existing stores in that market. Training of field personnel for the revenue
optimization program discussed above also impacted 1996 expenses. Despite these
increases, direct operating expenses as a percentage of revenue remained
constant. Direct operating expenses rose only 2% from 1996 to 1997 due to an
extensive expense control focus by field personnel as well as decreases in
yellow pages advertising. Increases were experienced primarily in personnel
costs and real estate taxes. We expect expense increases to be closer to 4% in
1998 due to the tightening of certain labor markets and the effect of inflation
on other general expenses.

        We are aware of a purported class action lawsuit against a self
storage operator alleging that late fees are unconscionably high which received
national press attention. While a lawsuit of this nature was filed against us 
in California on December 17, 1997, it was voluntarily dismissed on February 
20, 1998. The plaintiff has the right to refile the lawsuit at anytime, and has
indicated he intends to ask us to change our business practices regarding late
fees in California. Our late fee revenue in California and other states could 
be negatively impacted if we were to change our practices.



                                      -24-
<PAGE>   25

        The following table is a geographical summary of the changes in weighted
average rents, rates and occupancies for the same store storage centers as
defined in the footnotes to the previous table:

<TABLE>
<CAPTION>
                                                    % CHANGE IN RATE        % CHANGE IN NO. OF
                           % CHANGE IN RENTS            PER SQ. FT.           SQ. FT. OCCUPIED
                        ----------------------   -----------------------  ------------------------
                        '96 TO '97  '95 TO '96   '96 TO '97   '95 TO '96  '96 TO '97    '95 TO '96
                        ----------  ----------   ----------   ----------  ----------    ----------
<S>                     <C>         <C>          <C>          <C>         <C>           <C>   
Arizona                    (1.8)%      (4.3)%       (1.1)%       1.0%        (0.7)%        (5.2)%
California                  7.5         7.0          5.9         3.5          1.4           3.4
Florida                     8.1         4.7          3.0         2.8          5.0           1.9
Illinois                    6.8         6.2          7.8         4.3         (0.9)          1.8
Maryland                    2.6         7.0          4.6         5.6         (1.9)          1.4
Michigan                    2.5         7.6          3.6         9.5         (1.1)         (1.8)
New York                    6.5         2.2          8.1         5.7         (1.5)         (3.3)
Oregon                      1.4         8.3          6.2         8.9         (4.5)         (0.6)
Texas                       2.5        (3.9)         1.2        (3.0)         1.2          (0.9)
Virginia                    0.3         6.9          5.2         4.2         (4.6)          2.6
Washington                  9.8         7.8          6.7         4.8          2.9           2.9
Other                       2.4         2.0          4.4         2.8         (2.0)         (0.8)
                           ----        ----         ----         ---         ----          ----  
Weighted Average            4.8%        4.4%         4.8%        3.7%         0.1%          0.7%
</TABLE>

        We believe our diversified portfolio minimizes the impact of individual
market fluctuations that result from economic or competitive changes within
these markets. In general, rental rate increases have driven the increase in
revenue. Over the last three years, market conditions in San Francisco, CA,
Chicago, IL and Seattle, WA contributed to above average revenue increases. The
completion of significant building improvements at our New York stores during
1996 and 1997 have improved our product quality and allowed our managers to
increase rates beyond increases experienced in the prior year. Chicago and New
York, in particular, demonstrate our use of revenue optimization; although
occupancy declined in both markets, revenue rose well above average due to rate
increases.

        In 1996, Arizona experienced new competition in certain trade areas and
a leveling off of demand which has affected rents in both 1996 and 1997.
Additionally, during 1996, we vacated units at one store in order to convert the
units to climate controlled space in anticipation of premium rents. The
conversion of these units was expected to be completed in late spring but due to
unexpected delays was not finished until late August further decreasing
occupancy in 1996.

        During 1997, Oregon experienced a drop in occupancy due to increased
competition within three miles of certain stores, as well as some price
sensitivity in the market. Revenue at one store declined 7%, as a result of a
fire during the third quarter and new competition.

        A 1997 decline in the Dallas, TX market was more than offset by gains in
the Houston, TX and San Antonio, TX markets. Many of our older storage centers
in the Dallas, TX market are being impacted by new competitors entering their
immediate trade area. We expect to see some continued softening of rates and
occupancy declines until this new supply is absorbed. The San Antonio, TX market
declined in 1996 as new competition has forced rate decreases. The stores in
this market have stabilized and 1997 revenue has risen over the prior year. Our
1996 results in Houston, TX were impacted by a fire in 1995; revenue replacement
insurance coverage expired and new market competition slowed the rent up of the
reconstructed space. Our 1997 results show the recovery from this 1996 impact.



                                      -25-
<PAGE>   26
DOMESTIC ACQUISITIONS

        Although availability of capital and competition has in many cases
driven acquisition prices up, we have continued to selectively seek acquisition
opportunities for high quality storage centers that meet our investment
standards. We have limited our efforts to pursue only those centers that enhance
our existing network of stores (i.e. establish greater market presence or expand
an established market to create greater economies of scale) and thus can be
efficiently managed and operated. In many cases, this has resulted in the
purchase of properties we had previously managed for affiliated owners. The
acquisition of previously managed properties means the properties are in
existing Shurgard markets and we are familiar with the operating issues of those
particular stores. Additionally, they usually have been maintained to our
standards and as such do not have significant deferred maintenance costs. The
operating results of our acquisitions are presented in the tables below in order
to show the impact of our operating strategies since the acquisition date. Based
on the definition of same stores, the results of these properties for certain
periods have been included in the same store results previously discussed. (See
notes (1) and (2) to the Same Store Results table.)

RESULTS OF 1997 ACQUISITIONS
(dollars in thousands except average rent)
<TABLE>
<CAPTION>
                                  YEAR ENDED
                                 DEC. 31, 1997
                                 -------------
<S>                               <C>       
Rental revenue                    $    4,142
Property operating expenses(1)         1,600
                                  ----------
Net operating income              $    2,542
                                  ==========
Avg. annual rent per sq.ft.(2)    $     7.83
Avg. sq.ft. occupancy                     81%
Total net rentable sq.ft           1,314,000
Number of properties                      23
Number of property-months(3)             128
Purchase price                    $   65,600
</TABLE>

- ---------------

(1)     Includes all direct property expenses. Does not include any allocation
        of joint expenses incurred such as off-site management personnel.

(2)     Average annual rent per square foot is calculated by dividing actual
        rents collected by the average number of square feet occupied during the
        period.

(3)     Represents the sum of the number of months we operated each property
        during the year.


                                      -26-
<PAGE>   27
        During 1997, we purchased 23 storage centers totaling 1.3 million net
rentable square feet for a total cost of $65.6 million (including related
non-competition agreements). These acquisitions were located as follows: two in
Arizona, one in California, one in Florida, two in Georgia, one in Indiana, one
in Illinois, three in Michigan, four in Texas, and eight in Washington. The 1998
projected yield on these properties is (9.5%-10%) (calculated as projected 1998
net operating income divided by purchase price). These projections are based on
numerous assumptions and actual results may vary due to the factors discussed in
the OVERVIEW.

RESULTS OF 1996 ACQUISITIONS
(dollars in thousands except average rent)

<TABLE>
<CAPTION>
                                   YEAR ENDED DEC. 31, (1)
                                  -------------------------
                                     1997           1996
                                  ----------     ----------
<S>                               <C>            <C>       
Rental revenue                    $   20,158     $    2,787
Property operating expenses(2)         5,839            851
                                  ----------     ----------
Net operating income              $   14,319     $    1,936
                                  ==========     ==========
Avg. annual rent per sq.ft.(3)    $     8.92     $     8.74
Avg. sq.ft. occupancy                     88%            88%
Total net rentable sq.ft           2,400,000      2,400,000
Number of properties                      40             40
Number of property-months(4)             480             69
Purchase price                    $  131,600
</TABLE>

- --------------

(1)     Includes 70% of the operating results of the four storage centers
        purchased in November 1996 as a 30% interest was previously owned.

(2)     Includes all direct property expenses. Does not include property
        management fees previously charged by the Management Company nor does it
        include any allocation of joint expenses incurred such as off-site
        management personnel.

(3)     Average annual rent per square foot is calculated by dividing actual
        rents collected by the average number of square feet occupied during the
        period.

(4)     Represents the sum of the number of months we operated each property
        during the year.

        In 1996 we purchased 40 storage centers, four in which we previously
owned a 30% interest. Thirty-seven of these properties, totaling 2.3 million net
rentable square feet, were purchased on November 14, 1996, through the
acquisition of three affiliated partnerships (the IDS Partnerships). We paid
approximately $122 million for the 33 storage centers and the remaining 70%
interest in the four centers mentioned above. The purchase, which included $1.6
million in net liabilities and approximately $3 million in transaction costs,
was funded through cash ($59 million) and the issuance of stock ($64 million).
The 1997 yield on these properties was 11% (calculated as actual 1997 net
operating income divided by purchase price). Additional acquisitions included
two properties located in the greater Seattle, WA metropolitan area, and one
located in Atlanta, GA. These three properties cost $6.4 million and added
approximately 135,000 net rentable square feet to our portfolio.


                                      -27-
<PAGE>   28

RESULTS OF 1995 ACQUISITIONS
(dollars in thousands except average rent)

<TABLE>
<CAPTION>
                                           YEAR ENDED DEC. 31, (1)         YEAR ENDED DEC. 31,
                                      ---------------------------------   ---------------------
                                        1997         1996      % CHANGE     1996         1995
                                      --------     ---------   --------   --------     --------
<S>                                   <C>          <C>         <C>        <C>          <C>     
Rental revenue                        $  9,916     $  9,229       7.4%    $  9,229     $  5,492
Property operating expenses(2)           2,646        2,455       7.8%       2,455        1,592
                                      --------     ---------              --------     --------
Net operating income                  $  7,270     $  6,774       7.3%    $  6,774     $  3,900
                                      ========     ========               ========     ========
Avg. annual rent per sq.ft.(3)        $  10.97     $  10.59       3.6%    $  10.59     $  10.25

Avg. sq.ft. occupancy                       88%          89%                    89%          86%
Total net rentable sq.ft               970,000      970,000                970,000      970,000
No. of properties                           15           15                     15           15
No. of property-months(4)                  180          180                    180          115
Purchase price                        $ 52,500
</TABLE>

- --------------

(1)     Includes the operating results of the three properties owned by Shurgard
        Institutional Partners in which we own a 59.5% interest.

(2)     Includes all direct property expenses. Does not include property
        management fees previously charged by the Management Company nor does it
        include any allocation of joint expenses incurred such as off-site
        management personnel.

(3)     Average annual rent per square foot is calculated by dividing actual
        rents collected by the average number of square feet occupied during the
        period.

(4)     Represents the sum of the number of months we operated each property
        during the year.

        In May 1995, we purchased the limited partner interest in Shurgard
Evergreen Limited Partnership (the Evergreen Partnership), an entity formed in
May 1990 to develop and own self storage centers, of which we are the general
partner. The limited partner interest was owned by a whollyowned subsidiary of
the State Investment Board of the State of Washington. The Evergreen Partnership
developed and owns seven self storage centers directly and, through a joint
venture, owns an interest in an additional three centers. The ten centers have
an aggregate of 630,000 net rentable square feet. The purchase price for the
limited partner interest in the Evergreen Partnership was $35.5 million which
was financed through our line of credit. For 1997, the return on this investment
in limited partnership interest, defined as net operating income divided by the
original purchase price, was 13%.

        In addition to these major acquisitions, in 1995 we also acquired four
self storage properties through individual purchases and one storage property
through the Merger with the Management Company. These five storage centers,
having a total of approximately 340,000 net rentable square feet of storage
space, are located and were acquired as follows: Daly City, CA (March 1995),
Taylor, MI (March 1995), Orland Park, IL (May 1995), Puyallup, WA (May 1995) and
Madison Heights, MI (June 1995). 1996 operating results for these acquisitions
reflect the additional months of operations. We previously managed all but two
of these properties.


DOMESTIC DEVELOPMENT

        Our long-term growth plan includes significant development of new
storage centers in markets in which we currently operate. This is due to the
increased competition for acquisitions in the storage market and our focus on
maintaining high quality standards and consistent building design to develop
brand awareness. Implementation of this development strategy is expected to
continue through 1998. Each development project progresses through a series of
review processes from initial review, through due diligence, final review and
finally to the land purchase and 


                                      -28-
<PAGE>   29

construction. We believe the success of this strategy has been greatly enhanced
as a result of the substantial experience we gained through the development of
over one third of our properties.

        We opened 17 domestic storage centers in 1997 (including seven through
joint ventures) and 13 in 1996 (including one through a joint venture). Seven of
the projects opened in 1997 opened at the end of the fourth quarter and, as a
result, did not have significant operations during the year. Accordingly, these
seven properties have been excluded from the following table:

<TABLE>
<CAPTION>
                              Estimated     Total Net    Total    12/31/97    Average Annual    Estimated
                  Number of     Total       Rentable   Cost per    Average    Rental Rate        Annual
                  Properties     Cost        Sq. Ft.    Sq. Ft.   Occupancy     per Sq. Ft.     Yield (1)
                  ---------------------------------------------------------------------------------------
<S>               <C>       <C>             <C>        <C>        <C>         <C>               <C>
Opened through
 September 1997       10    $37.9 million   681,000      $56         48%          $10.87           13%
Opened in 1996        13    $46.4 million   855,000      $54         67%          $10.58           13%
</TABLE>

        (1) The projected average annual yield on estimated total cost of these
projects assumes the projects are 85% occupied at current rates.

        The ten storage centers opened in the first three quarters of 1997,
together, provided $842,000 in net operating income for 1997. The 13 storage
centers opened in 1996 together provided net operating income of $2,529,000 for
1997. We estimate stabilization will be reached in an average of 18 months for
these developments. The average annual yield on the estimated total cost of
these projects is projected at 13%, assuming the projects are at 85% occupancy
at current rates. Based on the higher average rate we are receiving at our
internally developed storage centers compared to our same store portfolio, we
believe that customers have shown a willingness to pay more for newer storage
facilities than older facilities. Future NOI growth of older storage centers
could be impacted by this trend.

        There is of course no assurance that these projections regarding 1996
and 1997 development projects will occur. Assumed occupancy levels and rates
could be impacted if we experience competition from other self storage
properties and other storage alternatives in close proximity to our
developments. Actual yields may also be lower if major expenses such as property
taxes, labor, and marketing, among others, increase more than projected.

        In addition to the above completed developments, we have 17 storage
centers currently under construction (five of these are being developed in
California, Tennessee, Florida and Mississippi through joint ventures). As a
general rule, to limit the risks of development, we do not purchase land until
the permitting process is complete. Construction usually begins shortly after we
obtain title to the land. The following table summarizes domestic development
projects in progress at December 31, 1997.

<TABLE>
<CAPTION>
                                                         Number of         Estimated Completed
                                                          Projects          Cost of Projects
                                                          --------          ----------------
<S>                                                      <C>               <C>
         New Domestic Developments:
           Construction in progress                          17                 $67.9 million
           Land purchased pending construction                5                 $25.4 million
         Expansion of Existing Properties:
           Opened during 1997                                 4                  $5.1 million
           Construction in progress                           3                  $2.8 million
</TABLE>


                                      -29-
<PAGE>   30
        In the current real estate environment, we believe that a long-term
strategy of growth through development will result in superior returns over the
long-term. A development strategy, however, creates a short-term dilution of
earnings during the rent-up phase of a project. Although certain costs,
including real estate taxes and interest, are capitalized during the
construction period, net operating income does not generally exceed interest
expense on development projects for at least the first year of operations. This
rent-up deficit for developments was $2,507,000 (net operating income of
$3,375,000 less 8.5% interest on invested capital of $5,883,000) in 1997
compared to only $1,931,000 in 1996. The rent-up deficit for a typical $3.8
million project, assuming it takes 18 months to rent-up and is financed with
debt at 8.5%, is estimated to be approximately $300,000 in the first year of
operations. The amount of rent-up deficit and the timing of positive cash flow
cannot be predicted with certainty as it is based on a number of factors
including length of rent-up, ability to collect stated rental rates on leased
units, actual operating expenses incurred, and the time of year a property
opens. Another result of this rent-up period is a decrease in our operating
margins as new property expenses are added but the related revenue stream does
not hit stabilized levels until occupancy reaches 85%.

        We currently anticipate opening 30 to 35 domestic developments in 1998
including the 22 listed in the table above. The actual number of projects could
be reduced by zoning and permitting delays outside of our control, increased
competition for sites, delays during construction caused by, among other things,
weather, unforeseen site conditions, labor shortages, personnel turnover,
scheduling problems with contractors, subcontractors or suppliers, or resource
constraints. We are currently in negotiations with an institutional investor to
finance the first half of our 1998 development through an off balance sheet
financing arrangement. If such financing is completed, substantially all of the
rent-up deficit for the projects included in the financing will not adversely
affect our net operating income. We intend to pursue similar arrangements to
finance some or all of the remaining 1998 and 1999 developments. There is no
assurance that this strategy will come to fruition as many factors will affect
our ability to arrange off balance sheet financing. These factors include our
ability to find investors interested in financing the development under mutually
agreeable financial and operating terms.

        In addition to utilizing the experience of our in-house real estate
development personnel, in the past few years we have begun establishing
relationships with quality storage operators outside our current markets. We
believe that the most efficient way to operate storage centers is to saturate a
market thereby creating brand awareness and allowing certain economies of scale
in operation processes and advertisement. These relationships create instant
presence in a new market as affiliate owned centers begin using the "Shurgard"
name. In exchange for the use of our name, computer systems and general
operations support services, the affiliate pays us an affiliation fee of 2% of
revenue. Additionally, these affiliation agreements provide the framework for
the joint development of additional storage centers, allowing us to take
advantage of the local operator's market knowledge. We have signed three such
affiliation agreements, which include (1) a Tennessee developer that opened
three jointly developed centers in 1995, one in 1996, two in 1997, and has one
additional property under development and (2) a Florida developer that opened
five jointly developed centers in 1997 and has. one additional property under
development. A similar arrangement has been made with a California developer
that began its first joint developments in 1997 and has two properties under
construction. However, this California developer does not have an existing
presence in the market, and we will manage the properties on behalf of the joint
venture. (For further discussion see OTHER REAL ESTATE INVESTMENTS.)


                                      -30-
<PAGE>   31
EUROPEAN OPERATIONS

        During 1995 and 1996, SSCI invested $5.4 million and $6.9 million,
respectively, in SSC Benelux & Co., SCS (Benelux SCS), a Belgian entity. In
March 1997, SSCI entered into a joint venture agreement with two unaffiliated
entities to develop and acquire self storage centers in Europe through a
majority owned subsidiary. As a result of this joint venture agreement, SSCI
owns direct and indirect interests totaling 12.5% of Benelux SCS. SSCI, together
with one of its partners, has the right to increase its participation in this
joint venture (Joint Venture) through additional equity contributions. Through
its entitlement to a majority of the seats on the Benelux SCS board, SSCI
retained its authority to direct the business affairs of Benelux SCS. As a
result of SSCI's investment in Europe, it faces certain risks inherent in
international business operations, including currency risks, unexpected changes
in regulatory requirements, longer accounts receivable payment cycles,
difficulties in staffing and managing international operations, potentially
adverse tax burdens, obstacles to the repatriation of earnings and cash, and the
burdens of complying with different permitting standards and a wide variety of
foreign laws.

        The self storage industry is not yet well established in much of Europe;
we believe this presents us the opportunity to become the dominant player.
Currently, we are the only major US operator in Europe. Benelux SCS and its
subsidiaries have established expansion plans that focus in four markets: the
Benelux region, France, Sweden and the UK. During 1995 and 1996, Benelux SCS
developed four storage centers in Belgium totaling 237,000 net rentable square
feet. During 1997, Benelux SCS purchased three centers in France, two of which
were newly built, totaling 124,000 net rentable square feet. The three
properties purchased in France were 52% occupied at December 31, 1997.
Additionally during 1997, Benelux SCS completed the construction of two more
storage centers in Belgium totaling 141,000 net rentable square feet when all
phases are complete. Benelux SCS and its subsidiaries currently have two
additional stores under construction. We anticipate adding five to eight
additional European storage centers next year through both acquisition and
development Losses are expected to continue through the year 2000 as financing
costs and overhead costs necessary to carry out current expansion plans exceed
operating income, while the development stores go through rent up.

        The construction and acquisition of storage centers during 1997 were
funded through equity contributions from the Joint Venture and additional debt.
Benelux SCS debt is non recourse. As a general partner, we are contingently
liable for the debt of a joint venture, which at December 31, 1997 totaled $21
million.

        Because of the newness of storage to the European market, the rent-up
period for storage centers has been substantially longer than that of domestic
development projects. Management estimates that the first European sites may
take two and a half to three years to reach a stabilized occupancy of
approximately 85%, but that future sites will, on average, rent up faster due to
increased customer product awareness. The three stores opened in Belgium in 1995
had an average occupancy of 80% at December 31, 1997, while the average of all
six Belgian centers at December 31, 1997 was 60%. During the rent up and initial
product introduction period, rental rates are below those we anticipate at
stabilization. As each center reaches stabilized occupancy, management's focus
will change from increasing occupancy to increasing rates. The average rental
rate for the four storage centers open at the end of 1996 increased 8%, and we
expect the increase to accelerate as we take advantage of the higher
occupancies. We believe that the average projected rates of $13.20 for these
four stores in 1998 are achievable as they are still substantially below rates
currently being charged in the more established markets of London and Paris.


                                      -31-
<PAGE>   32
NEW PRODUCTS AND SERVICES

        We are continually exploring new ways to serve our customers' storage
needs. One of the recent ways we have broadened our ability to meet customer
needs is by bringing storage directly to the customer through containerized
storage. Weatherized 8'x5'x8' storage containers are delivered to customers for
packing. The containers are then picked up and delivered to a warehouse where
they are stored. Customers may access their storage container in a showroom at
the warehouse or have it redelivered to their home. In addition to the monthly
rental charge, service fees may be charged for pickup and delivery. This
business venture, which was initially tested in the Seattle, WA market, is now
operating in five major US markets, including Seattle, WA, Portland, OR, San
Francisco, CA, Atlanta, GA and Chicago, IL. During 1998, we do not intend to
open any additional warehouses, but will concentrate on maximizing revenue
growth through effective marketing and pricing strategies and optimizing our
warehouse capacity and logistics.

        In the Seattle market, where we have been operating two warehouses for
about ten months, we had 765 containers rented at December 31, 1997. Our
realized rate in this market is now $60 per container per month. We have
experienced minimal price sensitivity and will continue to adjust our rate
structures to maximize revenue.

        At December 31, 1997, we had invested $4.2 million in this startup
venture, Shurgard Storage To Go, Inc. (STG), with certain officers and key
employees who had invested $150,000 and an unaffiliated third party who had
invested $1 million. SSCI owns only nonvoting stock in this start-up venture
which is not a qualified REIT Subsidiary and is subject to corporate level tax.
Additionally, we have committed to invest an additional $0.3 million during 1998
and lend $9 million to fund negative cash flow during the rent up stage. We also
currently guarantee $12.9 million in lease obligations. In 1997, our pro rata
percentage of STG losses was $1.4 million. The loss for 1998 is expected to
double; however, we expect to break even in 1999. The absence of losses from STG
would positively affect our earnings in 1999. There is of course no assurance
that STG will reach break even as projected as numerous factors affect
profitability. These factors include the possible inability to attract customers
to use the product, the potential of new competition (both containerized and
other forms of storage) entering our markets, and the possibility that customers
may not be willing to pay the rates projected. 

        Another way we are making storage more convenient for the customer is
through the addition of Shurgard Storage Stops in major malls. These kiosks
(sales counters located in the center of malls) are staffed with trained sales
representatives who are available to answer questions about both self storage
and containerized storage. They have computer links to area storage centers
through which they can give rate and availability information and lease units or
containers to customers on the spot. We now have six kiosks in three key markets
and expect to add kiosks in two or three additional markets in 1998. In the
first year of this new sales channel, we signed up over 630 rentals generating
revenue sufficient to cover the cost of the kiosks.


OTHER REAL ESTATE INVESTMENTS

        We have made several investments during the past three years through
limited partnerships, joint ventures and participating mortgages.

        During 1997, we purchased from an unaffiliated third party, for $2.1
million in cash, two limited partnership units in Shurgard Institutional Fund LP
II, an affiliated partnership. We now own 5.5 units and are entitled to 57% of
limited partner distributions. Additionally, in 1997, we 



                                      -32-
<PAGE>   33

purchased, from an unaffiliated third party, for $3.7 million in cash, an
additional three limited partnership units in Shurgard Institutional Fund LP, an
affiliated partnership. We now own four units and are entitled to 15% of this
partnership's limited partner distributions. We continue to own a general
partnership interest in both these partnerships.

        In 1996, we made a tender offer for the limited partnership units in the
IDS Partnerships. On September 13, 1996, we purchased approximately 42%, 32% and
42% of the outstanding limited partnership units of IDS/Shurgard Income Growth
Partners L.P., IDS/Shurgard Income Growth Partners L.P. II, and IDS/Shurgard
Income Growth Partners L.P. III, respectively, for a total of $40 million. On
November 14, 1996, we completed the acquisition by merging with the IDS
Partnerships. For the two months we owned the units of the IDS Partnerships in
1996, earnings from this investment totaled $1.4 million.

        We have entered into seven joint ventures with a storage operator to
develop seven properties in the Nashville, Tennessee metropolitan area and one
in Mississippi. Our economic interest in these joint ventures ranges from 50% to
86%. We have guaranteed $11.5 million of loans, our pro rata portion of the
joint ventures' debt. Additionally, we have guaranteed $13.1 million of debt in
joint ventures to develop six sites in Orlando, Florida under a similar
arrangement. We have a 90% economic interest in these Orlando joint ventures.
The financial results of these projects are not consolidated in our financial
statements because the affiliation agreement allows the local operators to
control the daily operations of the property and all significant investment
decisions require the approval of both parties regardless of ownership
percentage. Losses for these joint ventures totaled $172,000 in 1997 due to the
addition of seven new properties during the year. In 1996, these joint ventures
had earnings of $82,000 compared to a loss of $139,000 in 1995. Funds from
operations, as defined below, for these joint ventures totaled $397,000 in 1997
and $234,000 in 1996 compared to a negative $43,000 in 1995. (See DOMESTIC
DEVELOPMENT.)

        We have entered into an agreement with a third developer under which it
will purchase sites in southern California and construct storage centers on them
according to our specifications. Upon completion of the construction, we will
manage the property for, in most cases, two years at which time the property
will be contributed, subject to outstanding debt, into a newly formed
corporation in which we will be the majority shareholder through the
contribution of cash sufficient to pay development costs. The developer's
interest in the company will be based upon a predetermined formula and the
current value of the property. At December 31, 1997, we had guaranteed $6.2
million in outstanding debt for two properties related to this agreement and
will guarantee additional amounts as future properties are developed.

        We have $13.2 million invested in three participating mortgage loans.
All three mortgages are nonrecourse to the borrower and are secured by real
estate, including four storage centers and office/warehouse space. The first two
mortgages total $11.9 million, bear interest at 8%, and mature in December 2004.
The third loan is for $1.3 million, bears interest at 10%, and matures in
October 1999. Additionally, we receive contingent interest payments from all the
mortgaged properties equal to 50% of both operating cash flow and distributions
from the gain on sale of real property, as defined. We have options to purchase
the properties at established prices, generally exercisable in 1999 and
extending until maturity of the loans.


OTHER INCOME AND EXPENSES

        Interest expense increased $4.3 million from 1996 to 1997 due to an
increase in the outstanding debt balance. This rise represents borrowings to
purchase partnership units and to fund 



                                      -33-
<PAGE>   34

development of new storage centers and acquisitions. Additionally, during 1997,
we capitalized $3.2 million in interest related to the construction of storage
centers while $2.8 million and $1.1 million were capitalized in 1996 and 1995,
respectively.


FUNDS FROM OPERATIONS

        Funds from operations (FFO), pursuant to the National Association of
 Real Estate Investment Trusts' (NAREIT) March, 1995, White Paper on Funds from
 Operations, is defined as net income (calculated in accordance with GAAP)
 excluding gains or losses from debt restructuring and sales of real estate,
 plus depreciation of real estate assets and amortization of intangible assets
 exclusive of deferred financing costs. Contributions to FFO from unconsolidated
 entities in which the reporting entity holds an active interest are to be
 reflected in FFO on the same basis. We believe FFO is meaningful disclosure as
 a supplement to net income because net income implicitly assumes that the value
 of assets diminish predictably over time while we believe that real estate
 values have historically risen or fallen with market conditions. FFO is not a
 substitute for net cash provided by operating activities or net income computed
 in accordance with GAAP, nor should it be considered an alternative indication
 of our operating performance or liquidity. In addition, FFO is not comparable
 to "funds from operations" reported by other REITs that do not define funds
 from operations in accordance with the NAREIT definition. The following table
 sets forth the calculation of FFO in accordance with the NAREIT definition (in
 thousands):

<TABLE>
<CAPTION>
                                                YEAR ENDED DECEMBER 31,
                                        ----------------------------------
                                           1997        1996         1995
                                        --------     --------     --------
<S>                                     <C>          <C>          <C>     
Net income before extraordinary item    $ 42,311     $ 32,785     $ 29,572
Preferred dividend                        (3,060)
Depreciation/amortization                 28,243       21,199       17,410
Depreciation/amortization from
  unconsolidated joints ventures and
  subsidiaries                              (231)         219          149
Non-recurring revenue/expenses              (189)                     (223)
Deferred financing costs                  (1,105)      (1,120)      (1,120)
                                        --------     --------     --------
FFO                                     $ 65,969     $ 53,083     $ 45,788
                                        ========     ========     ========
</TABLE>

- ----------------

        FFO for 1997 increased $12.9 million over 1996 FFO which had risen $7.3
million over 1995. As previously discussed, this growth rate reflects the
improved performance of the original portfolio of properties as well as the
addition of properties acquired over the three years. We believe future growth
rates will slow until development levels off, as the rent-up period on
development projects and start up losses on the containerized storage business
partially offset operating results from current properties and acquisitions.
Assuming we finance 1998 and 1999 development through off balance sheet
agreements and STG reaches breakeven in 1999 as projected, we expect FFO to
increase significantly in 1999. For a discussion of the factors that might cause
these assumptions not to occur see DOMESTIC DEVELOPMENT and NEW PRODUCTS AND
SERVICES.


INVESTING TRANSACTIONS

        During 1997, we invested $65.6 million in the acquisition of 23 storage
centers, $90.4 million in domestic development and expansion projects, $2.2
million in European development projects, 



                                      -34-
<PAGE>   35
and $5.3 million in capital improvements to our existing portfolio. The $17.0
million increase in other real estate investments reflects primarily the $3.7
million invested in the limited partnership units, the $3.4 million invested in
the Florida joint ventures, the $3.2 million invested in the Tennessee joint
ventures, and the $4.2 million invested in Shurgard Storage To Go, Inc.

        On September 13, 1996, pursuant to a tender offer, we purchased limited
partnership units in the IDS Partnerships totaling $40 million. This purchase
was funded through our line of credit. We owned these units until November 14,
1996 when we completed the merger with the IDS Partnerships. Under the terms of
the agreement between the Company and the Partnerships, we issued 2,462,414
shares of Class A common stock (Class A Stock) based on the partners' interest
in the IDS Partnerships' net asset value of $106.6 million ($121.8 million in
storage centers less net liabilities of $15.2 million either assumed or paid off
at closing) as defined in the agreement. Total cash paid for this acquisition
was $58.6 million.

        On March 24, 1995, in order to create a fully integrated company and
more closely align the interests of management with the shareholders, the
Company merged with the Management Company. Pursuant to the Agreement and Plan
of Merger, the outstanding shares of the Management Company common stock were
converted into an aggregate of 1,289,734 newly issued shares of Class A Stock
and an additional 282,572 shares that replaced the Class A Stock previously
owned by the Management Company, subject to certain adjustments. The market
value of consideration on the date of the Merger was $29.4 million. Pursuant to
the Merger Agreement, Management Company shareholders are also entitled to
receive additional shares of Class A Stock in the future based on (i) the extent
to which, during the five years following the Merger, we realize value as a
result of certain transactions relating to interests in or assets of the six
limited partnerships acquired by the Company in the Merger or (ii) the value, at
the end of five years after the Merger, or in the event of a change of control
of the Company, of any remaining interests in such partnerships as determined by
independent appraisal. Only three of the original six partnerships still exist.
One of the three partnerships is the Evergreen Partnership, the limited
partnership interest of which we purchased during 1995. As a result of this
purchase, the Board of Directors could, at its option, choose to liquidate the
partnership, and upon such liquidation we would be required to issue additional
shares based on an independent appraisal.

        During 1995, we acquired a storage center valued at $7.8 million in the
Merger (which was a non-cash transaction), and invested $9.4 million in
acquisitions of four operating storage centers, $30.1 million in domestic
development and expansion projects, $10.6 million in European development
projects, and $3.9 million in capital improvements to our existing portfolio.
The $6.5 million increase in other real estate investments reflects primarily
the $3.8 million invested in the limited partnership units and the $2.6 million
invested in the Tennessee joint ventures. As described above, we also invested
$36 million in cash in the purchase of the Evergreen partnership interest.
Proceeds in 1995 from the sale of real estate contributed $3.3 million in cash.


CAPITAL EXPENDITURES

        In addition to continued investments in acquisitions and developments,
we invest in improving our current portfolio of real estate. Investments in
existing storage properties include primarily expansions, conversions (i.e.,
size of units or climate control) and certain recurring improvements to roofs,
pavement, sealant and other items such as security upgrades that we believe are
necessary to maintain our quality standards and our ability to generate premium
returns.


                                      -35-
<PAGE>   36

        Of the $4.5 million in capital improvements expended during 1997
(excluding signage), $2.2 million was for roofs, pavement and sealant,
representing approximately $0.13 per net rentable square foot, while $2.1
million out of a total of $3.7 million was spent for these items during 1996
representing approximately $0.14 per net rentable square foot. Specifically
identified capital improvements expected for 1998 total $4.4 to $5.1 million, of
which $1.9 to $2.6 million represent roofs, pavement and sealant. During 1996,
we completed an extensive research and evaluation program through which we
selected an updated logo. In order to maintain our brand awareness across all
Shurgard businesses, we implemented a process to replace signs, awnings, etc. to
incorporate our new logo over 1997 and 1998. During 1997, we resigned
approximately 134 of our stores at a cost of about $0.8 million. We intend to
re-sign the remaining stores in 1998 at an estimated cost of $1.1 million.


FINANCING TRANSACTIONS

        In January and February 1997, we raised net proceeds after offering
costs of $59.3 million through the sale of 2.2 million shares of Class A Stock.
In April 1997, we raised $50 million ($48.2 million in net proceeds) through the
sale of 2 million shares of Series B Cumulative Redeemable Preferred Stock.
These preferred shares require quarterly distribution payments totaling 8.8% per
year and are callable at our option after five years. In September 1997, we
raised net proceeds after offering costs of $18.9 million through the sale of
727,080 shares of Class A Stock.

        Additionally, during 1997, we issued $100 million in senior unsecured
notes, $50 million of which are seven year notes due April 2004 bearing interest
at 7.5% and $50 million of which are ten year notes due April 2007 bearing
interest at 7.625%. The notes require semi-annual interest due April 25th and
October 25th. Net proceeds totaled $98.7 million. Benelux SCS incurred
approximately $9 million in additional debt related to the development and
acquisition of storage centers.

        Net repayments on the lines of credit during 1997 totaled $83.5 million
as proceeds from senior unsecured notes were used to repay previously
outstanding balances. We have an unsecured domestic line of credit to borrow up
to $100 million at a spread over LIBOR, maturing September 1999. The amount
available and the spread vary based on the terms of the agreement. As of
December 31, 1997, the current amount available on the line of credit was $100
million of which approximately $44.5 million was outstanding, and the spread was
100 basis points over LIBOR. During 1997, we also obtained additional available
credit under our European lines to fund development and operating cash needs,
bringing the total available to $13.0 million of which all was outstanding at
December 31, 1997. Additionally, we received a payment of $9.3 million for loans
we had made to Benelux SCS.

        We borrowed $130.1 million during 1996 under our lines of credit, both
domestic and foreign, to finance development and investment activity described
above as well as for general corporate purposes.

        In June and July 1995, we issued a total of 4.92 million additional
Class A Stock through a public offering. These shares provided net proceeds
after offering costs of $106 million. Net proceeds were used to repay lines of
credit and the remaining funds have been used to fund storage center
acquisitions, development, and general corporate purposes.

        Prior to the 1995 stock offering, $96 million was outstanding on our
domestic lines of credit. This amount had been borrowed to meet interim
acquisition and development requirements and 



                                      -36-
<PAGE>   37

repay the $4.3 million line of credit assumed in the Merger. All outstanding
balances on our domestic lines of credit were repaid on June 13, 1995.
Subsequent to the 1995 offering, we invested the excess proceeds in real estate
developments and borrowed an additional $11 million on our lines. Additionally,
during 1995, we borrowed $2.9 million under our European line of credit to fund
development activity in Belgium.


SHORT-TERM AND LONG-TERM LIQUIDITY

        Cash balances remained stable from December 31, 1996 to December 31,
1997 as capital expenditures were funded primarily through cashflow, financing
and equity transactions described above. The following table summarizes certain
information regarding our liquidity and capital resources:

<TABLE>
<CAPTION>
                                                              AT DECEMBER 31,
                                           -------------------------------------------------
                                                1997              1996              1995
                                           --------------    ---------------    ------------
<S>                                        <C>               <C>                <C>
Debt to total assets                            31%               34%               23%
Total market capitalization(1)             $1,179 million    $1,033 million     $769 million
Debt to total market capitalization(1)          25%               26%               19%
Weighted avg. interest rate                    7.58%             7.68%             8.18%
Available lines of credit                   $56 million       $46 million       $92 million
</TABLE>

- ----------------

(1)     Total market capitalization is based on the closing market price of the
        Class A stock and Series B preferred stock multiplied by their
        respective total number of outstanding shares plus total debt.

        Our total debt at December 31, 1997 was $297 million, of which $239.2
million is fixed rate debt. Although we limit our use of variable rate debt, at
times balances could be significant enough that fluctuations in interest rates
may impact our earnings. We believe that we will be able to minimize the impact
of such rate fluctuations through the use of interest rate caps, refinancing or
other strategies and that we will be able to raise sufficient debt or equity
capital to fund our growth plan in 1998, make required principal payments and
make distribution payments in accordance with REIT requirements. Cash provided
by operating activities for the years ended December 31, 1997, 1996 and 1995 was
$78 million, $48 million, and $46 million, respectively.


REIT QUALIFICATION AND DISTRIBUTION REQUIREMENTS

        As a REIT, we are not required to pay federal income tax on annual
taxable income that we currently distribute to our shareholders, provided that
we distribute an amount equal to at least 95% of our taxable income. Such
distributions must be made in the taxable year to which they relate or in the
following taxable year if declared before the REIT timely files its tax return
for such years and is paid on or before the first regular distribution payment
date after such declaration. Our first distribution in 1995 was partially
applied toward our 1994 distribution requirement. Similarly, our first
distribution in 1998 was partially applied toward our 1997 distribution
requirement.

        In connection with the Merger, the accumulated earnings and profits of
the Management Company were carried over to the Company for tax purposes. In
order to maintain our REIT qualification, we were required to distribute to our
shareholders in 1995 an amount necessary to eliminate such accumulated earnings
and profits. We did so through accelerating our normal fourth quarter
distribution and declaring a special distribution of $2.3 million in November
1995. As a 



                                      -37-
<PAGE>   38

result of these additional distributions, approximately 14% of the 1995
distributions were return of capital for federal income tax purposes. None of
the 1996 distributions were return of capital while 5.8% was return of capital
in 1997.

        As a REIT, we must derive at least 95% of our total gross income from
specified classes of income related to real property, distributions, interest or
certain gains from the sale or other disposition of stock or other securities.
Our revenue from truck rentals, sales of locks and boxes and management services
performed for other owners of properties do not qualify under this 95% gross
income test. Such nonqualifying income was approximately 3% of gross revenue in
1997 and we expect to meet the 95% test in 1998. Our acquisition of additional
properties will tend to reduce the percentage of nonqualifying income, while
additional management contracts, including those with off balance sheet joint
ventures and partnerships, and the sales of properties from the existing
portfolio will tend to increase the percentage of nonqualifying income. While we
intend to manage our activities so that we continue to satisfy the 95% test in
the future, there can be no assurance that nonqualifying income will not exceed
5% in future years.




                                      -38-
<PAGE>   39
ITEM 8 - FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

                                     CONSOLIDATED BALANCE SHEETS


<TABLE>
<CAPTION>
(in thousands, except share data)                       DECEMBER 31, 1997   DECEMBER 31, 1996
                                                        -----------------   -----------------
<S>                                                     <C>                 <C>      
ASSETS:
  Storage centers:
    Land                                                     $ 173,007           $ 142,127
    Buildings and equipment, net                               634,074             538,180
    Construction in progress                                    47,434              32,531
                                                             ---------           ---------
        Total storage centers                                  854,515             712,838
  Other real estate investments                                 38,522              27,769
  Cash and cash equivalents                                      7,248               3,239
  Restricted cash and investments                                7,028               6,814
  Other assets                                                  48,175              53,823
                                                             ---------           ---------
        Total assets                                         $ 955,488           $ 804,483
                                                             =========           =========
                                                                              
LIABILITIES AND SHAREHOLDERS' EQUITY:                                         
  Accounts payable and other liabilities                     $  29,055           $  29,964
  Lines of credit                                               57,477             140,997
  Notes payable                                                239,494             131,794
                                                             ---------           ---------
        Total liabilities                                      326,026             302,755
                                                                              
  Minority interest in other real estate investments            18,675               3,217
                                                                              
  Commitments and contingencies (Notes C, D and N)                            
                                                                              
  Shareholders' equity:                                                       
    Series B cumulative Redeemable preferred stock,                           
      $0.001 par value: 2,300,000 authorized; 2,000,000                       
      shares issued and outstanding                             48,056        
    Class A common stock, $0.001 par value; 120,000,000                       
      authorized; 28,431,826 and 25,509,348 shares                            
      issued and outstanding                                   595,269             516,796
    Class B common stock, $0.001 par value; 500,000                           
      shares authorized, 154,604 issued and                                   
      outstanding; net of loans to shareholders of $4,002       (1,086)             (1,086)
                                                                              
    Accumulated net income less distributions                  (31,452)            (17,199)
                                                             ---------           ---------
        Total shareholders' equity                             610,787             498,511
                                                             ---------           ---------
        Total liabilities and shareholders' equity           $ 955,488           $ 804,483
                                                             =========           =========
</TABLE>
                                                                        


See notes to consolidated financial statements.



                                      -39-
<PAGE>   40
                      CONSOLIDATED STATEMENTS OF NET INCOME

<TABLE>
<CAPTION>
                                              YEAR               YEAR               YEAR
                                              ENDED              ENDED              ENDED
(in thousands, except per share data)     DEC. 31, 1997      DEC. 31, 1996     DEC. 31, 1996
                                          -------------      -------------     -------------
<S>                                         <C>                <C>                <C>      
REVENUE:
  Rental                                    $ 137,746          $ 103,784          $  92,397
  Other real estate investments                   225              3,371              1,396
  Property management                           2,463              3,244              2,978
                                            ---------          ---------          ---------
     Total revenue                            140,434            110,399             96,771

EXPENSES:
  Operating                                    40,278             30,889             24,851
  Depreciation and amortization                28,243             21,199             17,410
  Real estates taxes                           11,295              8,898              7,596
  General, administrative and other             3,956              4,351              4,859
  Management fees                                                                     1,320
                                            ---------          ---------          ---------
     Total expenses                            83,772             65,337             56,036
                                            ---------          ---------          ---------

     Income from Operations                    56,662             45,062             40,735

OTHER INCOME (EXPENSE):

  Interest expense                            (17,096)           (12,829)           (12,038)
  Interest and other income                     1,481                604              1,126
                                            ---------          ---------          ---------
     Other income (expense), net              (15,615)           (12,225)           (10,912)

  Minority interest                             1,264                (52)              (251)
                                            ---------          ---------          ---------

     Net Income                             $  42,311          $  32,785          $  29,572
                                            =========          =========          =========

Net Income per Common Share:
  Basic                                     $    1.40          $    1.39          $    1.43
                                            =========          =========          =========
  Diluted                                   $    1.40          $    1.39          $    1.43
                                            =========          =========          =========

Distributions per Common Share
  Basic                                     $    1.91          $    1.41          $    2.38
                                            =========          =========          =========
  Diluted                                   $    1.91          $    1.41          $    2.38
                                            =========          =========          =========
</TABLE>


See notes to consolidated financial statements.



                                      -40-
<PAGE>   41
                           CONSOLIDATED STATEMENTS OF
                              SHAREHOLDERS' EQUITY


<TABLE>
<CAPTION>
(in thousands)                SERIES B            CLASS A           CLASS B                     ACCUMULATED
                           PREFERRED STOCK     COMMON STOCK       COMMON STOCK      LOANS TO     NET INCOME
                          -----------------   ---------------    ---------------     CLASS B        LESS
                          SHARES     AMOUNT   SHARES   AMOUNT    SHARES   AMOUNT   SHAREHOLDERS  DISTRIBUTIONS     TOTAL
                          ------     ------   ------   ------    ------   ------   ------------  -------------     -----
<S>                       <C>       <C>       <C>      <C>       <C>      <C>      <C>           <C>             <C>
Balance, Jan. 1, 1995         --    $    --    16,829  $317,434     155   $ 2,916    $(4,002)    $      497      $ 316,845
Issuance of common stock                        6,210   135,418                                                    135,418
Net Income                                                                                           29,572         29,572
Distributions                                                                                       (47,339)       (47,339)
                                               ------  --------     ---   -------    -------     ----------      --------- 
Balance, Dec. 31, 1995                         23,039   452,852     155     2,916     (4,002)       (17,270)       434,496
Issuance of common stock                        2,470    63,944                                                     63,944
Net Income                                                                                           32,785         32,785
Distributions                                                                                       (32,714)       (32,714)
                           -----    --------   ------  --------     ---   -------    -------     ----------      --------- 
                                                                                                                 
Balance, Dec. 31 1996                          25,509   516,796     155     2,916     (4,002)       (17,199)       498,511
Issuance of preferred 
  stock                    2,000      48,056                                                                        48,056
Issuance of common stock                        2,923    78,473                                                     78,473
Net income                                                                                           42,311         42,311
Distributions:                                                                                                   
   Preferred                                                                                         (3,060)        (3,060)
   Common                                                                                           (53,504)       (53,504)
                           -----    --------   ------  --------     ---   -------    -------     ----------      --------- 
Balance, Dec. 31, 1997     2,000    $ 48,056   28,432  $595,269     155   $ 2,916    $(4,002)    $  (31,452)     $ 610,787
                           =====    ========   ======  ========     ===   =======    =======     ==========      ========= 
</TABLE>


See notes to consolidated financial statements.


                                      -41-
<PAGE>   42
                      CONSOLIDATED STATEMENTS OF CASH FLOWS

<TABLE>
<CAPTION>

                                                                 YEAR          YEAR          YEAR
                                                                ENDED          ENDED         ENDED
                                                               DEC. 31,       DEC. 31,      DEC. 31,
(in thousands)                                                  1997            1996          1995
                                                             ---------      ---------      ---------
<S>                                                          <C>            <C>            <C>      
OPERATING ACTIVITIES:
  Net income                                                 $  42,311      $  32,785      $  29,572
  Adjustments to reconcile earnings to net cash
    provided by operating activities:
    Depreciation and amortization                               28,243         21,199         17,485
    Other                                                         (189)                         (223)
    Loss from other real estate investments                      1,771
    Minority interest in earnings from
      investments in other real estate investments              (1,264)            52            251
    Changes in operating accounts:
      Restricted cash                                             (214)        (1,263)        (2,785)
      Other assets                                               5,525         (6,776)           518
      Accounts payable and other liabilities                     1,925          2,068          1,295
                                                             ---------      ---------      ---------
        Net cash provided by operating activities               78,108         48,065         46,113
                                                             ---------      ---------      ---------

INVESTING ACTIVITIES:
  Proceeds from sale of real estate and equipment                  482                         6,398
  Purchase of other real estate investments                    (16,993)       (11,105)        (6,670)
  Purchase of non-competition agreements  and
    other amortizable assets                                    (1,483)        (1,055)          (416)
  Distributions in excess of earnings from other
    real estate investments                                        205            275            452
  Purchase of property management company                                                       (885)
  Investment in limited partnerships                            (1,467)       (58,644)       (35,671)
  Construction, acquisition and improvements to
    storage centers                                           (163,462)       (67,306)       (49,519)
                                                             ---------      ---------      ---------
        Net cash used in investing activities                 (182,718)      (137,835)       (86,311)
                                                             ---------      ---------      ---------

FINANCING ACTIVITIES:
  Proceeds from preferred stock offering,  net                  48,056
  Proceeds from common stock offerings, net                     78,173                       106,012
  Proceeds from exercise of stock options and
    dividend reinvestment plan                                     300            167
  Distributions paid                                           (56,565)       (43,383)       (36,670)
  Net (payments on) proceeds from lines of credit              (83,520)       130,092        (35,432)
  Proceeds from notes payable                                  107,700            315
  Payment of financing costs                                    (1,341)                       (1,088)
  Principal payments on notes payable                                            (456)          (552)
  Contributions by minority partners                             7,357            733            778
  Return of capital invested in Europe                           9,272
  Distributions to minority partners                              (813)          (142)          (329)
                                                             ---------      ---------      ---------
        Net cash provided by financing activities              108,619         87,326         32,719
  Increase (decrease) in cash and cash equivalents               4,009         (2,444)        (7,479)
  Cash and cash equivalents at beginning of period               3,239          5,683         13,162
                                                             ---------      ---------      ---------
  Cash and cash equivalents at end of period                 $   7,248      $   3,239      $   5,683
                                                             =========      =========      =========

SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
  Cash paid for interest, net of interest                   
    capitalized                                              $  19,209      $  15,276      $  13,372
 SUPPLEMENTAL SCHEDULE OF NONCASH INVESTING INFORMATION:
  Liabilities incurred in connection with the
    construction of storage centers                          $   6,056      $   9,008      $   4,457
</TABLE>


See notes to consolidated financial statements.

                                      -42-
<PAGE>   43
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE A - ORGANIZATION

        Shurgard Storage Centers, Inc. (SSCI) was organized under the laws of
the State of Delaware on July 23, 1993, to serve as a vehicle for investments
in, and ownership of, a professionally managed, nationally diverse real estate
portfolio consisting primarily of self-service storage properties which provide
month-to-month leases for business and personal use. We intend to qualify as a
real estate investment trust (REIT) as defined in Section 856 of the Internal
Revenue Code. On March 24, 1995, we became self-advised and self-administered
after acquiring Shurgard Incorporated (the Management Company) through a merger
(the Management Company Merger, Note E). On May 14, 1997, we were reincorporated
in the State of Washington.


NOTE B - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

        Basis of presentation: The consolidated financial statements include the
accounts of SSCI and its domestic and foreign subsidiaries. All intercompany
balances and transactions have been eliminated upon consolidation.

        The preparation of financial statements in conformity with generally
accepted accounting principles requires us to make estimates and assumptions
that affect the reported amount of assets and liabilities and disclosure of
contingent assets and liabilities at the date of the financial statements and
the reported amounts of revenue and expenses during the reporting period. Actual
results could differ from those estimates.

        Effective January 1, 1997, we adopted Statement of Financial Accounting
Standards No. 128, "Earnings per Share". All prior-period per share data has
been restated to conform with the provisions of this statement.

        Storage centers: Storage centers are recorded at cost. Depreciation on
buildings and equipment is recorded on a straight-line basis over their
estimated useful lives which range from three to 33 years.

        Other real estate investments: We consolidate the accounts of those
joint ventures in which we have effective control as evidenced by, among other
factors, a majority interest in the investment and the ability to cause a sale
of assets. All other investments in joint ventures are accounted for on the
equity method and are included in other real estate investments. Investments
accounted for on the equity method include 12 joint ventures owning a total of
13 storage centers, investments in certain limited partnerships, and
participating mortgages which are accounted for as loans.

        Cash equivalents: Cash equivalents consist of money market instruments
and securities with original maturities of 90 days or less.

        Restricted cash and investments: Restricted cash and investments consist
of cash deposits and securities held in trust in connection with certain notes
payable. Restricted cash deposits represent expense reserves required by
lenders. Restricted securities (Note H), per the loan agreement, must be held to
maturity and thus are carried at amortized cost. The premium is amortized over
the estimated remaining life of the security using the constant yield method.

        Other assets: Other assets include financing costs, non-competition
agreements, and goodwill, which are presented net of accumulated amortization of
$10,718,000 and $7,373,000 as of 




                                      -43-
<PAGE>   44

December 31, 1997 and 1996, respectively. Financing costs are amortized on the
effective interest method over the life of the related debt and the related
expense is included in amortization. Non-competition agreements and goodwill are
amortized over their estimated useful lives which range from three to 30 years.

        Federal income taxes: To qualify as a REIT, we must distribute annually
at least 95% of our taxable income and meet certain other requirements.
Additionally, as a REIT, we will not be subject to federal income taxes to the
extent of distributions. We were not required to pay any federal income tax in
1995 or 1996 and we intend to make elections regarding distributions such that
we will not pay federal taxes for 1997. As a result, no provision for federal
income taxes has been made in our financial statements. We are subject to
certain international and state income taxes as well as certain franchise taxes;
however, these taxes are currently immaterial.

        Foreign exchange: The consolidated financial statements are prepared in
United States dollars. Assets and liabilities of the foreign subsidiary and its
subsidiaries are denominated in foreign currencies and are translated to United
States dollars at the exchange rates in effect on the balance sheet date.
Revenue, costs and expenses for this subsidiary are translated using an average
rate.

        During 1997, in order to mitigate our currency exchange and interest
rate risk, the Board of Directors authorized us to contract with financial
institutions for hedging, exchanging, or entering into one or more swap
transactions up to the full amount of capital used outside the United States.
Our policy specifically prohibits us from entering into any such contract solely
to secure profit by speculating on the direction of currency exchange rates if
unrelated to capital borrowed, lent or invested by us.

        Revenue recognition: Revenue is recognized when earned under accrual
accounting principles.

        Valuation of long-lived assets: Using our best estimates based on
reasonable and supportable assumptions and projections, we review storage
centers and other long-lived assets for impairment whenever events or changes in
circumstances have indicated that the carrying amount of our assets might not be
recoverable. At December 31, 1997, no assets had been written down.

        Financial instruments: The carrying values reflected on the balance
sheet at December 31, 1997, reasonably approximate the fair value of cash and
cash equivalents, other assets, accounts payable and other liabilities. We
estimate that the fair value of loans to shareholders is $2.9 million. Based on
the borrowing rates currently available to us for bank loans with similar terms
and average maturities, the fair value of fixed rate long-term debt is estimated
to be $233.6 million.


                                      -44-
<PAGE>   45
        Environmental costs: Our policy is to accrue environmental assessments
and/or remediation costs when it is probable that such efforts will be required
and the related costs can be reasonably estimated. The majority of our real
estate facilities have undergone independent environmental investigations and
our policy is to have such investigations conducted on all new real estate
acquired. Although there can be no assurance that there is not environmental
contamination at our facilities of which we are unaware, we are not aware of any
such contamination of any of our facilities which individually or in aggregate
would be material to our business, financial condition, or results of
operations.


NOTE C - STORAGE CENTERS

<TABLE>
<CAPTION>
       (in thousands)                                 DEC. 31, 1997      DEC. 31, 1996
                                                      -------------      -------------
<S>                                                     <C>               <C>      
        Land                                            $ 173,007         $ 142,127
        Buildings                                         687,439           572,317
        Equipment & other                                  21,261            11,751
                                                        ---------         ---------
                                                          881,707           726,195
        Less accumulated depreciation                     (74,626)          (45,888)
                                                        ---------         ---------
                                                          807,081           680,307
        Construction in progress, including related
          land of $21,117 and $8,116, respectively        47,434            32,531
                                                        ---------         ---------
                                                        $ 854,515         $ 712,838               
                                                        =========         =========
</TABLE>

        We have entered into 27 construction contracts for developments of new
or improvements to current storage centers. Outstanding commitments under these
contracts total $19.6 million. In 1997, 1996 and 1995, we capitalized
approximately $3.2 million, $2.8 million and $1.1 million, respectively, in
interest related to the development of storage centers.


NOTE D - OTHER REAL ESTATE INVESTMENTS

<TABLE>
<CAPTION>
        (in thousands)                          DEC. 31, 1997    DEC. 31, 1996
                                                -------------    -------------
<S>                                                <C>               <C>    
        Investments in participating mortgages     $13,220           $11,802
        Investments in joint ventures               16,696            11,196
        Investments in limited partnerships          5,761             4,729
        Investment in containerized storage
          business                                   2,845                42                       
                                                   -------           -------
                                                   $38,522           $27,769
                                                   =======           =======
</TABLE>
                                                            
        We have $13.2 million invested in three participating mortgage loans.
All three mortgages are nonrecourse to the borrower and are secured by real
estate, including four storage centers and office/warehouse space. The first two
mortgages total $11.9 million, bear interest at 8%, and mature in December 2004.
The third loan is for $1.3 million, bears interest at 10%, and matures in
October 1999. Additionally, we receive contingent interest payments from the
mortgaged properties equal to 50% of both operating cash flow and distributions
from the gain on sale of real property, in accordance with the terms of the
applicable agreements. We have options to purchase the properties at established
prices, generally exercisable in 1999 and extending until maturity of the loans.


        We have entered into seven joint ventures with a storage operator and
developer to develop seven properties in the Nashville, Tennessee metropolitan
area and one in Mississippi. Our economic interest in these ventures range from
50% to 86%. We have guaranteed $11.5 million of loans, our pro rata portion of
the joint ventures' debt. Additionally, we have guaranteed $13.1 million of debt
in joint ventures to develop six sites in Orlando, Florida under a similar



                                      -45-

<PAGE>   46

arrangement. We have a 90% economic interest in these Orlando joint ventures.
The financial results for these projects are not consolidated in our financial
statements because the affiliation agreement allows the local operator to
control the daily operations of the property, and all significant investment
decisions require the approval of both parties regardless of ownership
percentage.

        We have entered into an agreement with a third developer under which it
will purchase sites in southern California and construct storage centers on them
according to our specifications. Upon completion of the construction, we will
manage the property for, in most cases, two years at which time the property
will be contributed, subject to outstanding debt, into a newly formed
corporation in which we will be the majority shareholder through the
contribution of cash sufficient to pay development costs. The developer's
interest in the company will be based upon a predetermined formula and the
current value of the property. At December 31, 1997, we had guaranteed $6.2
million in outstanding debt for two properties related to this agreement and
will guarantee additional amounts as future properties are developed. 

        In September 1997, we purchased from an unaffiliated third party, for
$2.1 million in cash, 1.9 limited partnership units in Shurgard Institutional
Fund LP II, an affiliated partnership, and we now consolidate this entity. We
own a total of 5.4 units and are entitled to 57% of LP distributions.
Additionally, in 1997, we purchased from an unaffiliated third party, for $3.7
million in cash, three limited partnership units in Shurgard Institutional Fund
LP, an affiliated partnership. We now own four units and are entitled to 15% of
LP distributions. We continue to own a general partnership interest in both
these partnerships.

        As of December 31, 1997, we had invested $4.2 million in Shurgard's
Storage to Go, Inc. (STG), a containerized storage business. We have committed
to contribute an additional $300,000 and lend up to $9 million under an
unsecured five year note. Additionally, we have currently guaranteed $12.9
million in lease obligations. We own only nonvoting stock in this start-up
venture which is not a qualified REIT subsidiary and is subject to corporate
level tax.


NOTE E - ACQUISITIONS

        On September 13, 1996, pursuant to a tender offer, we purchased
approximately 42%, 32% and 42% of the outstanding limited partnership units of
three affiliated public partnerships (the IDS Partnerships) for a total of $40
million, funded through our line of credit. On November 14, 1996, we completed
the acquisition of the IDS Partnerships through a merger with the IDS
partnerships, for 2,462,414 shares of Class A common stock. A summary of the
assets and liabilities acquired in this transaction are as follows (in
thousands):

<TABLE>
<S>                                                          <C>      
         Storage centers                                     $ 121,780
         Debt repaid by SSCI at closing                        (13,639)
         Other assets                                              644
         Total liabilities                                      (2,207)
                                                             ---------
                                                             $ 106,578
                                                             ==========
</TABLE>

        On March 24, 1995, we merged with the Management Company in order to
become self-administered and self-advised. On that date, we issued 1,266,704 new
shares of Class A common stock to the shareholders of the Management Company. In
addition, 282,572 shares previously owned by the Management Company were
reissued to Management Company shareholders. Pursuant to the Management Company
Merger Agreement, on August 28, 1995, an additional 23,030 shares were issued as
a result of adjustments identified in the audit of the Management Company's
final statement of assets, liabilities and stockholder's equity, and on November
14, 1996 



                                      -46-
<PAGE>   47

an additional 49,573 shares were issued as consideration for certain partnership
interests held by the Management Company which were not valued at the time of
the Merger. Additional shares may be issued over the next three years as
consideration for similar interests in other partnerships. A summary of the
assets and liabilities acquired in this purchase transaction are as follows (in
thousands):

<TABLE>
<S>                                                      <C>       
         Storage centers                                 $    7,964
         Cash                                                   780
         Other assets                                        35,133
         Line of credit                                      (4,337)
         Notes payable                                       (7,275)
         Other liabilities                                   (2,856)
                                                         ----------
                                                         $   29,409
                                                         ==========
</TABLE>


        The following unaudited pro forma statements of income represent our
results of operations for the years ended December 31, 1997 and 1996, as if the
properties acquired during 1997 and the IDS Partnerships, had been acquired as
of January 1, 1996. The pro forma results do not necessarily indicate the actual
results that would have been obtained, nor are they necessarily indicative of
the future operations of the combined businesses.


<TABLE>
<CAPTION>
         (in thousands)                      YEAR ENDED       YEAR ENDED
                                            DEC. 31, 1997   DEC. 31, 1996
                                            -------------   -------------
<S>                                          <C>              <C>       
         Revenue and other income            $  146,704       $  136,836
         Operations expenses                    (56,115)         (53,613)
         Depreciation and amortization          (29,181)         (26,411)
         Interest expense                       (19,734)         (22,027)
                                             ----------       ----------
         Net income                          $   41,674       $   34,785
                                             ==========       ==========
         Net income per share                $     1.38       $     1.36
                                             ==========       ==========
</TABLE>


NOTE F - EUROPEAN OPERATIONS

        In March 1997, we entered into a joint venture agreement with two
unaffiliated entities. We have a minority interest in this joint venture, which
borrowed $19 million to purchase a majority limited partner interest in SSC
Benelux & Co., SCS (Benelux SCS), thus reducing our equity position in Benelux
SCS from 85.6% to 12.5%. This transaction resulted in the return of $9.3 million
for loans we had made to Benelux SCS. We, together with one of our partners,
have the right to increase our participation in the joint venture through an
equity contribution. We had invested $6.9 million and $2.2 million in SSC
Benelux, for the years ended December 31, 1996 and 1997, respectively. As of
December 31, 1997, we were operating in Belgium, Sweden, and France.

        Groundleases related to two European storage centers are included in
land at the discounted value of required cash payments ($9.6 million) and the
corresponding liabilities ($2.2 million) have been recorded in other
liabilities. The lease terms are 27 and 99 years with bargain purchase options
at 27 and 16 years, respectively. These leases require annual payments of
approximately $128,000 in each of the next five years.



                                      -47-
<PAGE>   48

NOTE G - LINES OF CREDIT

        We have an unsecured domestic line of credit to borrow up to $100
million at a spread over LIBOR, maturing September 1999. The amount available
and the spread vary based on the terms of the agreement; as of December 31,
1997, the current available amount is $100 million, of which approximately $44.5
million is outstanding. At December 31, 1997, the interest rate was 7.5%.

        We have four unsecured European credit lines (denominated in local
currencies) to borrow up to a total of $13.0 million of which all has been drawn
down as of December 31, 1997. Of this amount, $10.7 million matures June 2001
with the remaining maturing between December 2002 and December 2005. The
weighted average effective interest rate on these lines at December 31, 1997 was
5.75%. The stated interest rates on $6.7 million and $0.9 million are fixed at
6.0% and 7.86%, respectively. Interest on $1.4 million floats at 125 basis above
the Paris Interbank Offer Rate, while interest on the remaining $4.0 million
ranges from 4.95% to 6.5% based on the Belgian Interbank Offer Rate.




NOTE H - NOTES PAYABLE

<TABLE>
<CAPTION>
          (in thousands)                                    DEC. 31, 1997   DEC. 31, 1996
                                                            -------------   -------------
<S>                                                           <C>              <C>      
         Note payable to financial services company           $ 122,580        $ 122,580
         Senior notes payable                                   100,000
         Mortgage notes payable                                   8,703            8,759
         Note payable to affiliated joint venture                 7,479
         Other notes payable                                        732              455
                                                              ---------        ---------
                                                              $ 239,494        $ 131,794
                                                              =========        =========
</TABLE>

        The $122.6 million note payable to a financial services company requires
monthly payments of interest only at 8.28% until it matures June 2001 and is
secured by 86 properties with a book value of $226 million. As required by the
loan agreement, we have deposited cash in restricted accounts to fund certain
expenses including real estate taxes and insurance. During 1995, we sold two
properties securing this note and, as part of the defeasance, were required to
place US treasury notes costing $3.1 million into a trust account. These
treasury notes mature in June 2001 and carry an effective interest rate of 5.1%.

        In April 1997, we issued $100 million in senior unsecured notes, $50
million of which are seven year notes due April 2004 bearing interest at 7.5%
and $50 million of which are ten year notes due April 2007 bearing interest at
7.625%. The notes require semi-annual interest due April 25th and October 25th.


        The mortgage notes are secured by a deed of trust on two storage
centers. The first is due in monthly installments of $13,441, including
principal and interest at 10.25%, and matures April 2001. The second is a
participating mortgage for $7.3 million requiring fixed monthly payments of
interest only at 8% plus quarterly payments of 90% of excess cash flow, as
defined in the agreement. This mortgage also requires payment of 90% of the
storage center's appreciation upon maturity, December 2003. Other notes payable
consists of local improvement district warrants and a note taken in connection
with a real estate acquisition. The approximate maturities of principal over the
next five fiscal years are approximately $20,000 in each year from 1998 through
2000, $124 million in 2001 and none in 2002.


                                      -48-
<PAGE>   49

        During 1997, Benelux SCS borrowed $7.5 million from an affiliated joint
venture in which we own an 8.5% interest. This note has terms consistent with
the joint venture's line of credit which bears interest at 150 basis points
above the London Interbank Offer Rate and is due March 2001.


NOTE I - SHAREHOLDERS' EQUITY

        In addition to the rights, privileges and powers of Class A stock, Class
B common stockholders received loans from SSCI to fund certain obligations to
the 17 partnerships which comprise our predecessor. The loans are due between
2000 and 2003 and are secured by the Class B common stock. Class B common stock
is convertible to Class A common stock at a one-to-one ratio as the loans are
repaid.

        SSCI has 40 million shares of preferred stock authorized, of which 2.8
million shares have been designated as Series A Junior Participating Preferred
Stock, (none are issued and outstanding at December 31, 1997) and 2.3 million
shares have been designated as Series B Cumulative Redeemable preferred stock (2
million of which are issued and outstanding at December 31, 1997, as discussed
below). The Board of Directors is authorized to determine the rights,
preferences and privileges of the preferred stock including the number of shares
constituting any such series, and the designation thereof.

        In June and July 1995, we issued a total of 4.92 million additional
Class A common shares through a public offering. These shares provided net
proceeds after offering costs of $106 million. Net proceeds were used to repay
lines of credit and to fund storage center acquisitions, development, and
general corporate purposes.

        In January and February 1997, we raised net proceeds after offering
costs of $59.3 million through the sale of 2.2 million shares of Class A common
stock. In April 1997, we raised $50 million ($48.2 million in net proceeds)
through the sale of 2 million shares of Series B Cumulative Redeemable Preferred
Stock. These preferred shares require quarterly distribution payments totaling
8.8% per year and are callable at our option after five years, at a redemption
price of $25 per share. In September 1997, we raised net proceeds after offering
costs of $18.9 million through the sale of 727,080 shares of Class A common
stock.

NOTE J - STOCK COMPENSATION AND BENEFIT PLANS

        The 1993 Stock Option Plan (the 1993 Plan) provides for the granting of
options for up to 3% of our outstanding shares of Class A common stock at the
end of each year, limited in the aggregate to 5,000,000 shares. In general, the
options vest ratably over five years and must be exercised within ten years from
date of grant. The exercise price for qualified incentive options under the 1993
Plan must be at least equal to fair market value at date of grant and at least
85% of fair market value at date of grant for non qualified options. The 1993
Plan expires in 2003.

        The 1995 Long-Term Incentive Compensation Plan (the 1995 Plan) provides
for the granting of options for up to 2% of the adjusted average shares of our
Class A common stock outstanding during the preceding calendar year, as well as
stock appreciation rights, stock awards (including restricted stock),
performance awards, other stock-based awards and distribution equivalent rights.
The 1995 Plan requires mandatory acceleration in the event of certain mergers
and consolidations or a sale of substantially all the assets or a liquidation of
SSCI, except where such awards are assumed or replaced in the transaction. The
1995 Plan permits the plan administrator to authorize loans, loan guarantees or
installment payments to assist award recipients in acquiring shares 



                                      -49-
<PAGE>   50

pursuant to awards and contains certain limitations imposed by recent tax
legislation. The 1995 Plan allows for grants to consultants and agents, as well
as our officers and key employees.

        In 1993, we also established the Stock Option Plan for Nonemployee
Directors (the Directors Plan) for the purpose of attracting and retaining the
services of experienced and knowledgeable outside directors. This plan was
amended during 1995 and provided current outside directors with 6,000 shares
each in 1995 and 3,000 shares each annually thereafter. Such options vest upon
continued service until our next annual meeting. The total shares reserved under
the Directors Plan, as amended, is 200,000. The exercise price for options
granted under the Directors Plan is equal to fair market value at date of grant.
As of December 31, 1997, 40,000 of these options were outstanding.

        We have an employee incentive savings and stock ownership plan, in which
substantially all employees are eligible to participate. Each year, employees
may contribute an amount up to 15% of their annual compensation not to exceed
the maximum allowable by law. We match a portion of employee contributions and
may make annual discretionary contributions to purchase company stock. Our
expense for contributions to this plan were approximately, $550,000, $463,000,
and $408,000 for 1997, 1996, and 1995, respectively. We do not offer
postemployment or postretirement benefits.

        In 1996, we established an Employee Stock Purchase Plan under which
employees can elect to purchase SSCI stock through regular periodic payroll
deductions without paying broker commissions. This plan provides for potential
price discounts of up to 15%; however, no discount is currently being offered to
employees.

        The weighted average remaining contractual life of options outstanding
at December 31, 1997 was 8.3 years and option prices ranged from $18.90 to
$28.25 per share. The following table summarizes the outstanding and exercisable
options under all of our plans:

<TABLE>
<CAPTION>
                                                         WEIGHTED
                                                         AVERAGE
                                      NO. OF SHARES   EXERCISE PRICE
                                      -------------   --------------
<S>                                   <C>             <C>  
Outstanding, January 1, 1995                 9,200         $19.44
     Granted                               196,500          23.34
     Forfeited                             (13,200)         23.00
     Exercised                                (300)         23.00
                                        ----------
Outstanding, December 31, 1995             192,200          22.15
     Granted                                80,597          26.26
     Forfeited                             (14,206)         24.99
     Exercised                              (7,500)         22.00
                                        ----------
Outstanding, December 31, 1996             251,091          23.32
     Granted                               254,045          28.25
     Forfeited                             (14,245)         26.67
     Exercised                             (10,959)         23.58
                                        ----------
Outstanding, December 31, 1997             479,932          25.82
                                        ==========

Exercisable, December 31, 1995              15,100          23.10
                                        ==========
Exercisable, December 31, 1996              51,000          22.45
                                        ==========
Exercisable, December 31, 1997              97,177          23.11
                                        ==========
</TABLE>


                                      -50-
<PAGE>   51

        During 1996, performance awards for 12,994 shares were granted of which
930 were cancelled during 1997. These shares are contingent on meeting certain
performance objectives over the three year period ending December 31, 1998.

        We have adopted the disclosure only provisions of the Statement of
Financial Accounting Standard No. 123, "Accounting for Stock-Based
Compensation." No compensation cost has been recognized for the stock option
plans. Had compensation cost for options granted under our two stock option
plans been determined based on the fair value at the grant date for awards in
1996 and 1997 consistent with the provision of SFAS No. 123, our net income and
net income per share would have been reduced to the pro forma amounts indicated
below (in thousands):

<TABLE>
<CAPTION>
                                                       YEAR ENDED DECEMBER 31,
                                             --------------------------------------
                                                1997          1996          1995
                                             --------       --------       --------
<S>                                          <C>            <C>            <C>     
        Net income: 
          As reported                        $ 42,311       $ 32,785       $ 29,572
          Pro forma                            41,698         32,212         29,269
        Dilutive net income per share:
          As reported                            1.40           1.39           1.43
          Pro forma                              1.38           1.37           1.42
        Weighted average fair value of
           options granted                       2.55           8.78           3.94
</TABLE>

         The fair value of options granted under our stock option plans during
1997, 1996 and 1995 was estimated on the date of grant using the binomial
option-pricing model with the following weighted average assumptions used:
dividend yield of 6.8%, 3.60% and 8.22%, expected volatility of 17.61%, 21.61%
and 26.87%, risk free interest rate of 5.77%, 5.99% and 7.33%, and expected life
of 10, 10 and 7 years.

         In January 1998, we granted 399,000 options at $29.00 per share which
represented the market price at the time of grant, of which 24,717 vest within
six months. The remaining options vest ratably over three years.


NOTE K - NET INCOME PER SHARE

        The following summarizes the computation of basic and diluted net income
per share:

<TABLE>
<CAPTION>
                                                           WEIGHTED
                                                            AVERAGE       NET INCOME
(amounts in thousands)                     NET INCOME       SHARES        PER-SHARE
                                           ----------      ---------      ----------
<S>                                        <C>             <C>            <C>     
FOR THE YEAR ENDED DECEMBER 31, 1995
  Basic net income per share               $ 29,572          20,661       $   1.43
                                                                          ========
  Effect of dilutive stock options                               35               
                                           --------        --------
  Diluted net income per share             $ 29,572          20,696       $   1.43
                                           ========        ========       ========

FOR THE YEAR ENDED DECEMBER 31, 1996
  Basic net income per share               $ 32,785          23,517       $   1.39
                                                                          ========
  Effect of dilutive stock options                               53
                                           --------        --------
  Diluted net income per share             $ 32,785          23,570       $   1.39
                                           ========        ========       ========
</TABLE>


                                      -51-
<PAGE>   52

<TABLE>
<S>                                        <C>             <C>            <C>     
FOR THE YEAR ENDED DECEMBER 31, 1997                                              
  Net Income                               $ 42,311                               
  Less: Preferred dividends                  (3,060)                              
                                           --------     
  Basic net income per share                 39,251          27,947       $   1.40
                                                                          ========
  Effect of dilutive stock options                               53               
                                           --------        --------
  Diluted net income per share             $ 39,251          28,000       $   1.40
                                           ========        ========       ========
</TABLE>


NOTE L - SHAREHOLDER RIGHTS PLAN

        In March 1994, we adopted a Shareholder Rights Plan and declared a
distribution of one Right for each outstanding share of common stock. Under
certain conditions, each Right may be exercised to purchase one one-hundredth of
a share of Series A Junior Participating Preferred Stock at purchase price of
$65, subject to adjustment. The Rights will be exercisable only if a person or
group has acquired 10% or more of the outstanding shares of common stock, or
following the commencement of a tender or exchange offer for 10% or more of such
outstanding shares of common stock. If a person or group acquires more than 10%
of the then outstanding shares of common stock, each Right will entitle its
holder to receive, upon exercise, common stock (or, in certain circumstances,
cash, property or other securities of SSCI) having a value equal to two times
the exercise price of the Right. In addition, if SSCI is acquired in a merger or
other business combination transaction, each Right will entitle its holder to
purchase that number of the acquiring company's common shares having a market
value of twice the Right's exercise price. We will be entitled to redeem the
Rights at $.0001 per Right at any time prior to the earlier of the expiration of
the Rights in March 2004 or the time that a person has acquired a 10% position.
The Rights do not have voting or distribution rights, and until they become
exercisable, have no dilutive effect on our earnings.


NOTE M - ADVISORY AND MANAGEMENT AGREEMENTS

        Prior to the Management Company Merger, the Management Company advised
the Company with respect to its investments, managed its day-to-day operations,
and provided property management services. These agreements were eliminated
through the Management Company Merger with the Management Company on March 24,
1995. Property management fees for the year ended December 31, 1995 was
$1,261,000 (representing three months of operations). In addition, we paid
$59,000 during 1995 under an advisory agreement.


                                      -52-
<PAGE>   53
NOTE N - CONTINGENT LIABILITIES

        As a general partner, we are contingently liable for the debt of a joint
venture, which at December 31, 1997 totaled $21 million.


NOTE O - SUPPLEMENTAL QUARTERLY FINANCIAL DATA (UNAUDITED)

<TABLE>
<CAPTION>

                                                         THREE MONTHS ENDED
                                         ------------------------------------------------
                                         MARCH 31,    JUNE 30,   SEPT. 30,   DEC. 31,
(in thousands, except per share data)      1997        1997        1997        1997
                                         --------    --------    --------    --------
<S>                                      <C>         <C>         <C>         <C> 
Revenue                                  $ 31,735    $ 33,699    $ 37,085    $ 37,915
Income from operations                     12,555      14,327      15,607      14,173
Net income                                  9,198      10,859      11,822      10,432
Net income per common share
 Basic                                       0.34        0.36        0.38        0.33
 Diluted                                     0.34        0.36        0.38        0.33
</TABLE>

<TABLE>
<CAPTION>
                                                      THREE MONTHS ENDED
                                         --------------------------------------------
                                         MARCH 31,   JUNE 30,    SEPT. 30,   DEC. 31,
(in thousands, except per share data)      1996        1996        1996        1996
                                         --------    --------    --------    --------
<S>                                      <C>         <C>         <C>         <C> 
Revenue                                  $ 24,819    $ 26,323    $ 28,051    $ 31,207
Income from operations                      9,645      10,472      12,096      12,850
Net income                                  7,313       7,801       9,029       8,643
Net income per common share
 Basic                                       0.32        0.34        0.39        0.36
 Diluted                                     0.32        0.34        0.39        0.36
</TABLE>



                                      -53-
<PAGE>   54

                          INDEPENDENT AUDITOR'S REPORT


Board of Directors and Shareholders
Shurgard Storage Centers, Inc.
Seattle, Washington

        We have audited the accompanying consolidated balance sheets of Shurgard
Storage Centers, Inc., and subsidiaries (the "Company") as of December 31, 1997
and 1996, and the related consolidated statements of income, shareholders'
equity, and cash flows for each of the three years in the period ended December
31, 1997. These financial statements are the responsibility of the Company's
management. Our responsibility is to express an opinion on these financial
statements based on our audits.

        We conducted our audits in accordance with generally accepted accounting
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

        In our opinion, the consolidated financial statements of the Company
present fairly, in all material respects, the financial position of the Company
as of December 31, 1997 and 1996, and the results of its operations and its cash
flows for each of the three years in the period ended December 31, 1997 in
conformity with generally accepted accounting principles.



/s/Deloitte & Touche LLP

Deloitte & Touche LLP

Seattle, Washington
February 27, 1998



                                      -54-
<PAGE>   55

ITEM 9 - CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
         FINANCIAL DISCLOSURE

        None.

                                         PART III

ITEM 10 - DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

        Information regarding directors of the Company and Section 16 reporting
is set forth in our proxy statement for the annual meeting of shareholders to be
held May 12, 1998, and is incorporated herein by reference. Director Donald W.
Lusk passed away on December 17, 1997.

        The executive officers of the Company are as follows:

<TABLE>
<CAPTION>
                                                 POSITIONS AND OFFICES
       NAME            AGE                          WITH THE COMPANY
- ----------------       ---   ------------------------------------------------------------
<S>                    <C>   <C>                                                            
Charles K. Barbo       56    Chairman of the Board, President and Chief Executive Officer

Harrell Beck           41    Director, Senior Vice President, Chief Financial Officer and
                               Treasurer

David K. Grant         44    Executive Vice President

Michael Rowe           41    Executive Vice President, Chief Operating Officer

Kristin H. Stred       39    Senior Vice President, Secretary and General Counsel
- --------------------------------
</TABLE>

     For Mr. Barbo's and Mr. Beck's biographies, see our proxy statement for the
annual meeting of shareholders to be held on May 12, 1998.

        David K. Grant has served as our Executive Vice President and Director
of Real Estate Investment since July 1993. In February 1996, Mr. Grant was
transferred to Brussels, Belgium. He became Managing Director Benelux SCS
effective January 1, 1996. Mr. Grant joined the Management Company in November
1985 as Director of Real Estate Investment and continued to serve in that
capacity until the Merger. He also served as an Executive Vice President of the
Management Company. Mr. Grant was previously a manager with Touche Ross & Co.,
where he was employed for approximately 10 years providing financial consulting,
accounting and auditing services primarily to clients in the real estate,
construction and engineering industries. Mr. Grant has a Bachelor of Arts degree
in Business Administration and a Bachelor of Science degree in Accounting, both
from Washington State University.

        Michael Rowe has served as our Executive Vice President and Director of
Storage Operations since July 1993. Effective January 1, 1996, Mr. Rowe became
our Chief Operating Officer. Prior to the Merger, he served as Executive Vice
President and Director of Storage Operations of the Management Company. Prior to
his employment with the Management Company, he was employed with Touche Ross &
Co., where he participated 


                                      -55-
<PAGE>   56

in independent audits of major real estate syndication, development and
management companies in the Pacific Northwest. He became Controller of the
Management Company in 1982 and Vice President and Treasurer in 1983. In 1987,
Mr. Rowe was named Director of Storage Operations of the Management Company. Mr.
Rowe has a Bachelor of Arts degree in Business Administration from Washington
State University.

         Kristin H. Stred has served as our Secretary and General Counsel since
July 1993. She was named Senior Vice President of the Company upon the closing
of the Merger. Ms. Stred joined the Management Company in July 1992 and until
the Merger served as Secretary and General Counsel. She was previously an
attorney with The Boeing Company from October 1991 to July 1992 and Assistant
General Counsel with King Broadcasting Company from July 1987 to September 1991.
Ms. Stred has a Bachelor of Arts degree with honors in general studies from
Harvard University and a J.D. from Harvard Law School. She is a member of the
Washington State Bar Association, is a former president of Washington Women
Lawyers and a former member of the Executive Committee of the Corporate Law
Department Section of the Washington State Bar Association.


ITEM 11 - EXECUTIVE COMPENSATION

        Information regarding executive compensation is set forth in our proxy
statement for the annual meeting of shareholders to be held May 12, 1998, and is
incorporated herein by reference.


ITEM 12 - SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

        Information regarding security ownership of certain beneficial owners
and management is set forth in our proxy statement for the annual meeting of
shareholders to be held May 12, 1998, and is incorporated herein by reference.


ITEM 13 - CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

        Information regarding certain relationships and related transactions is
set forth in our proxy statement for the annual meeting of shareholders to be
held May 12, 1998, and is incorporated herein by reference.



                                      -56-
<PAGE>   57


                                     PART IV

ITEM 14 - EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

(a)     1.  Financial Statements

<TABLE> 
                                                                               PAGE NO.
                                                                               --------
             <S>                                                               <C>
             Consolidated Balance Sheets at December 31, 1997 and 1996.           39
             For the years ended December 31, 1997, 1996 and 1995
                  Consolidated Statements of Net Income                           40
                  Consolidated Statements of Shareholders' Equity                 41
                  Consolidated Statements of Cash Flows                           42
                  Notes to Consolidated Financial Statements                     43-53
                  Independent Auditors' Report                                    54
</TABLE>

        2.  Financial Statement Schedules

                  All schedules have been omitted because either they are not
           applicable or the required information is shown in the financial
           statements.

        3.  Exhibits

           3.1   Articles of Incorporation of the Registrant (1)

           3.2   Designation of Rights and Preferences of Series A Junior
                 Participating Preferred Stock (Exhibit 3.2) (2)

           3.3   Designation of Rights and Preferences of 8.8% Series B
                 Cumulative Redeemable Preferred Stock (Exhibit 3.3) (2)

           3.4   Restated Bylaws of the Registrant (Exhibit 3.4) (2)

           4.1   Rights Agreement between the Registrant and Gemisys Corporation
                 dated as of March 17, 1994 (Exhibit 2.1) (3)

           4.2   First Amendment to Rights Agreement between the Registrant and
                 Gemisys Corporation dated May 13, 1997 (Exhibit 4.2)(4)

           4.3   Indenture between the Registrant and LaSalle National Bank, as
                 Trustee, dated April 25, 1997, (Exhibit 10.4)(5)

           4.4   Supplemental Indenture dated July 11, 1997

           4.5   Form of 71/2% Notes due 2001 (Exhibit 4.1)(6)

           4.6   Form of 75/8% Notes due 2007 (Exhibit 4.2)(6)

          10.1   Amended and Restated Loan Agreement between Nomura Asset
                 Capital Corp., as Lender, and SSC Property Holdings, Inc., as
                 Borrower, dated as of June 8, 1994 (Exhibit 10.4) (7)

          10.2   Amended and Restated Collection Account and Servicing Agreement
                 among SSC Property Holdings, Inc., Pacific Mutual Life
                 Insurance Company, LaSalle National Bank and Nomura Asset
                 Capital Corp. dated as of June 8, 1994 (Exhibit 10.5) (7)


                                      -57-
<PAGE>   58

           10.3  Amended and Restated Loan Agreement among Shurgard Storage
                 Centers, Inc., Seattle-First National Bank, KeyBank of
                 Washington, U.S. Bank of Washington and LaSalle National Bank
                 dated September 9, 1996 (Exhibit 99.40) (8)

           10.4  First Amendment to Amended and Restated Loan Agreement dated
                 November 14, 1996 (Exhibit 10.8)(4)

           10.5  Second Amendment to Amended and Restated Loan Agreement dated
                 as of March 12, 1997 (Exhibit 10.10)(9)

           10.6  Third Amendment to Amended and Restated Loan Agreement dated as
                 of July 27, 1997

           10.7  Fourth Amendment to Amended and Restated Loan Agreement dated
                 as of January 30, 1998

           10.8  Agreement and Plan of Merger between the Registrant and
                 Shurgard Incorporated dated as of December 19, 1994 (Exhibit
                 10.7) (10)

          *10.9  Amended and Restated 1993 Stock Option Plan (Exhibit 10.7)(11)

          *10.10 Amended and Restated Stock Incentive Plan for Nonemployee
                 Directors (Exhibit 10.7)(9)

          *10.11 1995 Long-Term Incentive Compensation Plan (12)

          *10.12 Form of Business Combination Agreement, together with schedule
                 of actual agreements

           12.1  Statement Re: computation of Earnings to Fixed Charges

           21.1  Subsidiaries of the Registrant

           23.1  Consent of Deloitte & Touche LLP

           27.1  Financial Data Schedule


                                      -58-
<PAGE>   59

- -----------------

        (1)     Incorporated by reference to Exhibit B contained in the
                Definitive Additional Proxy Materials on Form DEF14A filed on
                April 29, 1997.

        (2)     Incorporated by reference to designated exhibit filed with the
                Registrant's Current Report on Form 8-K dated May 14, 1997.

        (3)     Incorporated by reference to designated exhibit filed with the
                Registrant's Registration Statement on Form 8-A filed on March
                17, 1994.

        (4)     Incorporated by reference to designated exhibit filed with the
                Registrant's Form 8-B Registration on July 16, 1997.
          
        (5)     Incorporated by reference to designated exhibit filed with the
                Registrant's Form 10-Q for the quarter ended March 31, 1997.

        (6)     Incorporated by reference to designated exhibit filed with the
                Registrant's Current Reports on Form 8-K dated April 22, 1997.

        (7)     Incorporated by reference to designated exhibit filed with the
                Registrant's Registration Statement on Form S-4, Amendment No.
                1, filed on January 25, 1995.

        (8)     Incorporated by reference to designated exhibit filed with the
                Registrant's Schedule 13E-3/A Amendment No. 11 filed on October
                12, 1996.

        (9)     Incorporated by reference to designated exhibit filed with the
                Registrant's Annual Report on Form 10-K for the year-ended
                December 31, 1996.

        (10)    Incorporated by reference to Appendix I filed as part of the
                Registrant's definitive Proxy Statement/Prospectus dated
                February 15, 1995.
 
        (11)    Incorporated by reference to designated exhibit filed with the
                Registrant's Annual Report on Form 10-k filed on March 31, 1995

        (12)    Incorporated by reference to Appendix B filed as part of the
                Registrant's definitive Proxy Statement dated June 8, 1995.

        *       Management contract or compensatory plan or arrangement

(b)     Reports on Form 8-K

There were no reports filed on Form 8-K during the quarter ended December 31,
1997.



                                      -59-
<PAGE>   60

                                    SIGNATURE

        Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, as amended, the registrant has duly caused this Annual
Report on Form 10-K to be signed on its behalf by the undersigned, thereunto
duly authorized, in the City of Seattle, State of Washington, on the 11th day of
March, 1998.

                                        SHURGARD STORAGE CENTERS, INC.

                                        By:     /s/ Harrell Beck
                                           -------------------------------------
                                            Harrell Beck
                                            Senior Vice President
                                            Chief Financial Officer
<TABLE>
<CAPTION>
        Pursuant to the requirements of the Securities Exchange Act of 1934, as
amended, this Annual Report on Form 10-K has been signed by the following
persons in the capacities indicated below on the 11th day of March, 1998.

  <S>                                      <C>
             Signature                                         Title
  ----------------------------------       ------------------------------------------

        /s/ Charles K. Barbo               Chairman of the Board, President and Chief
  ----------------------------------        Executive Officer (Principal Executive
          Charles K. Barbo                  Officer)


          /s/ Harrell Beck                 Senior Vice President, Treasurer,
  ----------------------------------        Chief Financial Officer and Director
            Harrell Beck                    (Principal Financial and Accounting 
                                            Officer)


       /s/ George Hutchinson               Director
  ----------------------------------
         George Hutchinson


         /s/ Howard Johnson
  ----------------------------------       Director
           Howard Johnson


        /s/ Raymond Johnson
  ----------------------------------       Director
          Raymond Johnson


          /s/ W. J. Smith
  ----------------------------------       Director
            W. J. Smith
</TABLE>


                                      -60-

<PAGE>   1
                                                                     EXHIBIT 4.4



                             SUPPLEMENTAL INDENTURE
                        TO INDENTURE DATED APRIL 28, 1997


        WHEREAS, Shurgard Storage Centers, Inc., a Delaware corporation (the
"Predecessor") entered into an Indenture, dated April 28, 1997 (the
"Indenture"), between the Predecessor and LaSalle National Bank, as Trustee.

        WHEREAS, Shurgard Storage Centers, Inc., a Washington corporation (the
"Company"), resulted from the Predecessor reincorporating from the state of
Delaware to the state of Washington through a merger into the Company, then a
wholly owned subsidiary of the Predecessor, on May 14, 1997 (the
"Reincorporation").

        NOW, THEREFORE, the Company hereby acknowledges its succession to the
Predecessor and its assumption of all obligations and covenants contained in the
Indenture and the Securities (as defined in the Indenture), and the Company
hereby further confirms that it has assured the due and punctual payment of the
principal of (and premium, if any) and any interest (including all Additional
Amounts, if any, payable pursuant to Section 1010 of the Indenture) on all of
the Securities, according to their tenor, and the due and punctual performance
and observance of all of the covenants and conditions of the Indenture to be
performed by the Company.

        IN WITNESS WHEREOF, the parties hereto have caused this Supplemental
Indenture to be duly executed as of July 11, 1997.

                                       SHURGARD STORAGE CENTERS, INC.

                                       /s/ Harrell L. Beck
                                       -----------------------------------
                                       By:    Harrell L. Beck
                                       Title: Senior Vice President, Chief
                                              Financial Officer and Treasurer
Attest:

/s/ Kristin H. Stred
- ----------------------------------
By:     Kristin H. Stred
Title:  Senior Vice President, 
        General Counsel
        and Secretary

                                       LASALLE NATIONAL BANK, AS TRUSTEE

                                       /s/ Margaret M. Muir
                                       -----------------------------------
                                       By:    Margaret M. Muir
                                       Title: Assistant Vice President
Attest:

/s/ Diane S. Swanson
- ----------------------------------
By:     Diane S. Swanson
Title:  Assistant Secretary

<PAGE>   1
                                                                    EXHIBIT 10.6



                               THIRD AMENDMENT TO
                       AMENDED AND RESTATED LOAN AGREEMENT


        THIS THIRD AMENDMENT TO AMENDED AND RESTATED LOAN AGREEMENT
("Amendment") is made as of July 27, 1997 by and among BANK OF AMERICA NT&SA, a
successor by merger to Seattle-First National Bank, doing business as SEAFIRST
BANK ("Seafirst Bank"), a national banking association; KEYBANK NATIONAL
ASSOCIATION; U.S. BANK; and LASALLE NATIONAL BANK, a national banking
association (each individually a "Lender" and collectively the "Lenders");
SEAFIRST BANK as agent for Lenders (the "Agent"); and SHURGARD STORAGE CENTERS,
INC., a Washington corporation, successor by merger to Shurgard Storage Centers,
Inc., a Delaware corporation ("Borrower").

                                    RECITALS

        A. Lenders, Agent and Borrower are parties to that certain Amended and
Restated Loan Agreement dated as of September 9, 1996 (the "Original Loan
Agreement").

        B. Lenders, Agent and Borrower entered into a First Amendment to Amended
and Restated Loan Agreement dated as of November 14, 1996 (the "First
Amendment"), and a Second Amendment to Amended and Restated Loan Agreement dated
as of March 12, 1997 ("Second Amendment"). The Original Loan Agreement, as
amended by the First Amendment and the Second Amendment, is referred to herein
as the "Loan Agreement."

        C. Borrower has requested, and Lenders and Agent have agreed, to amend
the Loan Agreement upon certain terms and conditions contained in this
Amendment.

        NOW, THEREFORE, Lenders, Agent and Borrower agree as follows:

                                    AMENDMENT

        1. Capitalized Terms. Capitalized terms not otherwise defined in this
Amendment shall have the meanings set forth in the Loan Agreement.

        2. Amendment to Definitions. In Section 1.1, amendments are made to the
definitions as follows:

                a. Qualifying Leases. The definition of "Qualifying Leases" is
        amended and restated to read as follows:

               "Qualifying Lease" means leases on the Properties located in
        Solana Beach, California, and Hillcroft, 



                                       1
<PAGE>   2

        Texas, and leases on a maximum of ten additional Negative Pledge
        Properties so long as such leases create legally enforceable,
        arms-length leasehold estates with terms of not less than 20 years.

               b. Applicable LIBOR Spread. The definition of "Applicable LIBOR
Spread" as amended and restated to read as follows:

               "Applicable LIBOR Spread" means (a) for any LIBOR Rate whose
        Reset Date occurs on a date when Borrower's Rating is less than
        BBB-/Baa3, 1.625%; (b) for any LIBOR Rate whose Reset Date occurs on a
        date when Borrower's Rating is BBB-/Baa3 or higher but less than
        BBB/Baa2, 1.125%; (c) for any LIBOR Rate whose Reset Date occurs on a
        date when Borrower's Rating is BBB/Baa2 or higher but less than
        BBB+/Baa1, 1.00%; (d) for any LIBOR Rate whose Reset Date occurs on a
        date when Borrower's Rating is BBB+/Baa1 or higher but less than A-/A3,
        .875%; and (e) for any LIBOR Rate whose Reset Date occurs on a date when
        Borrower's Rating is A-/A3 or higher, .75%.

        3. Counterpart; Effectiveness of Amendment. This Amendment may be
executed in any number of counterparts and by different parties in separate
counterparts, each of which when so executed shall be deemed to be an original
and all of which taken together shall constitute one and the same agreement.
This Amendment shall become effective immediately upon the execution and
delivery hereof by Borrower, Agent and each Lender.

        4. Representations and Warranties. Borrower hereby repeats the
representations and warranties set forth in Article 6 of the Loan Agreement on
and as of the date hereof.

        5. Loan Agreement Remains in Effect. Except as expressly amended by this
Amendment, the Loan Agreement shall remain in full force and effect.

        6. Choice of Law. This Amendment shall be governed by and construed in
accordance with the laws of the State of Washington without regard to principles
of conflicts of laws.

           ORAL AGREEMENTS OR ORAL COMMITMENTS TO LOAN MONEY. TO EXTEND CREDIT.
           OR TO FORBEAR FROM ENFORCING REPAYMENT OF A DEBT ARE NOT ENFORCEABLE
           UNDER WASHINGTON LAW.



                                       2
<PAGE>   3
        IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their respective officers or agents thereunto duly authorized as of
the date first above written.

                                    BORROWER:

                                    SHURGARD STORAGE CENTERS, INC.

                                    By  /s/ Kristen Stred
                                       ----------------------------------------
                                    Its Senior Vice President
                                        ---------------------------------------
                                    Address:  1201 Third Avenue
                                              Suite 2200
                                              Seattle, WA   98101
                                              Attn:  Kristin Stred

                                    Telephone:  (206) 624-8100
                                    Telefax:    (206) 624-1645


                                  LENDERS:

Pro Rata Share of
Total Commitment

From Closing until                  SEAFIRST BANK
June 30, 1997:
$72,500,000    41.42857%
                                    By /s/ Robert Peters
                                       ----------------------------------------
After June 30, 1997:                   Its Vice President
$30,300,000    30.3%                       ------------------------------------

                                    Address: Columbia Seafirst Center
                                             Floor 11
                                             701 Fifth Avenue
                                             Seattle, WA  98104
                                             Attn:  Robert Peters
                                             Metropolitan Commercial Banking
                                             Division

                                    Telephone: (206) 358-3133
                                    Telefax:   (206) 585-1794



                                       3
<PAGE>   4

From Closing until                     KEYBANK NATIONAL ASSOCIATION 
June 30, 1997:
$35,000,000    20%
                                       By  /s/ Kathleen Johanson
                                           ------------------------------------
After June 30, 1997:                       Its Vice President
$24,900,000    24.9%                           --------------------------------

                                       Address: 700 Fifth Avenue
                                                Seattle, WA 98111
                                                Attn:  Kathleen Johanson
                                       Telephone:  (206) 684-6308
                                       Telefax:    (206) 684-6035

From Closing until                     U.S. BANK
June 30, 1997:
$35,000,000    20%
                                       By  /s/ Matt Rudolf
After June 30, 1997:                      --------------------------------------
$24,900,000    24.9%                      Its  Vice President
                                               ---------------------------------
                                       Address: 1420 Fifth Avenue,
                                                Floor 11, WWH733
                                                Seattle, WA  98101
                                                Attn:  Matt Rudolf

                                       Telephone: (206) 344-4276
                                       Telefax:   (206) 344-2332

From Closing until                     LASALLE NATIONAL BANK 
June 30, 1997:
$32,500,000    18.571428%

After June 30, 1997:                   By  /s/ Brian Greenblatt
$19,900,000           19.9%               --------------------------------------
                                          Its  First Vice President
                                               ---------------------------------
                                       Address:   135 South LaSalle Street
                                                  Chicago, Illinois 60603
                                                  Attn:  Brian Greenblatt

                                       Telephone: (312) 904-6346
                                       Telefax:   (312) 904-6469



                                       4
<PAGE>   5

                                       AGENT:

                                       SEAFIRST BANK


                                       By /s/ Dora Brown
                                          --------------------------------------
                                          It's A.V.P
                                               ---------------------------------

                                       Address: Seafirst Bank
                                                701 Fifth Ave., Floor 16
                                                Seattle, WA  98124
                                                Attn: Seafirst Agency Services

                                       Telephone:  (206) 358-0101
                                       Telefax:    (206) 358-0971


                                       5

<PAGE>   1
                                                                    EXHIBIT 10.7



                               FOURTH AMENDMENT TO
                       AMENDED AND RESTATED LOAN AGREEMENT


        THIS FOURTH AMENDMENT TO AMENDED AND RESTATED LOAN AGREEMENT
("Amendment") is made as of January 30, 1998 by and among BANK OF AMERICA
NATIONAL TRUST AND SAVINGS ASSOCIATION, d\b\a SEAFIRST BANK ("Seafirst Bank");
KEYBANK NATIONAL ASSOCIATION; U.S. BANK; and LASALLE NATIONAL BANK, a national
banking association (each individually a "Lender" and collectively the
"Lenders"); SEAFIRST BANK as agent for Lenders (the "Agent"); and SHURGARD
STORAGE CENTERS, INC., a Washington corporation, successor by merger to Shurgard
Storage Centers, Inc., a Delaware corporation ("Borrower").

                                    RECITALS

        A. Lenders, Agent and Borrower are parties to that certain Amended and
Restated Loan Agreement dated as of September 9, 1996 (the "Original Loan
Agreement").

        B. Lenders, Agent and Borrower entered into a First Amendment to Amended
and Restated Loan Agreement dated as of November 14, 1996 (the "First
Amendment"), a Second Amendment to Amended and Restated Loan Agreement dated as
of March 12, 1997 ("Second Amendment"), and a Third Amendment to Amended and
Restated Loan Agreement dated as of July 28, 1997 ("Third Amendment"). The
Original Loan Agreement, as amended by the First Amendment, the Second
Amendment, the Third Amendment and the Fourth Amendment, and as otherwise
amended from time to time, is referred to herein as the "Loan Agreement."

        C. Borrower is the General Partner of Shurgard Texas Limited Partnership
("Shurgard Texas"), a Washington limited partnership formed after execution of
the Loan Agreement. Borrower holds a one percent (1%) direct and a ninety-nine
percent (99%) indirect ownership interest in Shurgard Texas.

        D. Borrower has transferred certain Applicable Properties located in
Texas to Shurgard Texas. Such transfer required the consent of Agent (acting
with the approval of Majority Lenders). The execution and delivery of this
Amendment on or before January 31, 1998 was a material condition to Agent's
consent to such transfer. The execution and delivery of this Amendment is also a
material condition precedent to Lenders' obligation to make further Revolving
Loans to Borrower after that date.



                                       1
<PAGE>   2
        NOW, THEREFORE, Lenders, Agent and Borrower agree as follows:

                                    AMENDMENT

        1. Capitalized Terms. Capitalized terms not otherwise defined in this
Amendment shall have the meanings set forth in the Loan Agreement.

        2. Shurgard Texas as Subsidiary. The parties hereto acknowledge and
agree that Shurgard Texas is a Guarantor, a Subsidiary, a Relevant Subsidiary,
and an Affiliate of Borrower under the Loan Agreement, as those terms are
defined therein.

        3. Amendment to Schedule 5. Schedule 5 is hereby deleted and replaced
with the attached Schedule 5.

        4. Counterpart; Effectiveness of Amendment. This Amendment may be
executed in any number of counterparts and by different parties in separate
counterparts, each of which when so executed shall be deemed to be an original
and all of which taken together shall constitute one and the same agreement.
This Amendment shall become effective immediately upon the execution and
delivery hereof by Borrower, Agent and each Lender.

        5. Representations and Warranties. Borrower hereby repeats the
representations and warranties set forth in Article 6 of the Loan Agreement on
and as of the date hereof.

        6. Loan Agreement Remains in Effect. Except as expressly amended by this
Amendment, the Loan Agreement shall remain in full force and effect.

        7. Choice of Law. This Amendment shall be governed by and construed in
accordance with the laws of the State of Washington without regard to principles
of conflicts of laws.

           ORAL AGREEMENTS OR ORAL COMMITMENTS TO LOAN MONEY. TO EXTEND CREDIT.
           OR TO FORBEAR FROM ENFORCING REPAYMENT OF A DEBT ARE NOT ENFORCEABLE
           UNDER WASHINGTON LAW.


                                       2
<PAGE>   3
        IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their respective officers or agents thereunto duly authorized as of
the date first above written.

                                       BORROWER:

                                       SHURGARD STORAGE CENTERS, INC.

                                       By /s/ KRISTEN STRED
                                          -------------------------------------
                                          Its   Senior Vice President
                                               --------------------------------
                                       Address:  1201 Third Avenue
                                                 Suite 2200
                                                 Seattle, WA   98101
                                                 Attn:  Kristin Stred

                                       Telephone:  (206) 624-8100
                                       Telefax:    (206) 624-1645

                                    LENDERS:

                                       SEAFIRST BANK


                                       By /s/   Robert Peters
                                         --------------------------------------
                                          Its    Vice President
                                               --------------------------------

                                       Address: Columbia Seafirst Center
                                                Floor 11
                                                701 Fifth Avenue
                                                Seattle, WA  98104
                                                Attn:  Robert Peters
                                                Metropolitan Commercial Banking
                                                Division

                                       Telephone: (206) 358-3133
                                       Telefax:   (206) 585-1794


                                       3
<PAGE>   4

                                       KEYBANK NATIONAL ASSOCIATION

                                       By /s/ Kathleen Johanson
                                          -------------------------------------
                                          Its   Vice President
                                              ---------------------------------

                                       Address: 700 Fifth Avenue
                                                Floor 46
                                                Seattle, WA 98111
                                                Attn:  Kathleen Johanson
                                       Telephone:  (206) 684-6308
                                       Telefax:    (206) 684-6035


                                    U.S. BANK


                                       By /s/ Miles Silverthorn
                                          -------------------------------------
                                          Its    Vice President
                                               --------------------------------

                                       Address: 1420 Fifth Avenue,
                                                Floor 11, WWH733
                                                Seattle, WA  98101
                                                Attn:  Miles Silverthorn

                                       Telephone: (206) 344-4278
                                       Telefax:   (206) 344-2332

                                       LASALLE NATIONAL BANK



                                       By /s/ Brian Greenblatt
                                          -------------------------------------
                                          Its   First Vice President
                                               --------------------------------

                                       Address:  135 South LaSalle Street
                                                 Chicago, Illinois 60603
                                                 Attn:  Brian Greenblatt

                                       Telephone: (312) 904-6346
                                       Telefax:   (312) 904-6469


                                       4
<PAGE>   5
                                       AGENT:

                                       SEAFIRST BANK


                                       By /s/ Dora Brown
                                          -------------------------------------
                                          It's A.V.P.
                                               --------------------------------

                                       Address: Seafirst Bank
                                                701 Fifth Ave., Floor 16
                                                Seattle, WA  98124
                                                Attn: Seafirst Agency Services

                                       Telephone: (206) 358-0101
                                       Telefax:   (206) 358-0971



                                       5

<PAGE>   1
                         SHURGARD STORAGE CENTERS, INC.
     EXHIBIT (12.1)- STATEMENT RE: COMPUTATION OF EARNINGS TO FIXED CHARGES
                             (AMOUNTS IN THOUSANDS)

<TABLE>
<CAPTION>
                                                         COMPANY                        PREDECESSOR
                                   -------------------------------------------------    ------------
                                                  YEAR ENDED DECEMBER 31,               DECEMBER 31,
                                   -------------------------------------------------        1997
                                                                                        ------------   
                                                                                           
                                     1997         1996          1995           1994          1993
                                   -------       -------       -------       -------       -------
<S>                                <C>           <C>           <C>           <C>           <C>    
Net income before
  extraordinary item               $42,311       $32,785       $29,572       $19,001       $18,284

Fixed charges:
  Interest                          17,096        12,829        12,038         9,105         2,288
  Amortization of loan costs         1,105         1,120         1,120           629            55
                                   -------       -------       -------       -------       -------
                                    18,201        13,949        13,158         9,734         2,343
Net income before
  extraordinary item and
  fixed charges                     60,512        46,734        42,730        28,735        20,267
Divided by fixed charges(1)         21,433        16,734        14,265         9,734         2,343
                                   -------       -------       -------       -------       -------
Ratio of earnings to fixed
  charges                             2.82          2.79          3.00          2.95          8.80
</TABLE>


(1) Fixed charges includes capitalized interest that was not deducted when
arriving at net income.

<PAGE>   1
                         Shurgard Storage Centers, Inc.
                 Exhibit (21.1) - Subsidiaries of the Registrant


           (i)   SSC Property Holdings, Inc.; 
           (ii)  SSC Benelux Inc.; and 
           (iii) SSC Evergreen Inc.

<PAGE>   1
                         Shurgard Storage Centers, Inc.
                 Exhibit (23.1) - Independent Auditors' Consent


We consent to the incorporation by reference in Registration Statement No.
333-21273 of Shurgard Storage Centers, Inc. on Form S-3 of our report dated
February 27, 1998, appearing in this Annual Report on Form 10-K of Shurgard
Storage Centers, Inc. for the year ended December 31, 1997.



/s/Deloitte & Touche LLP
DELOITTE & Touche LLP

Seattle, Washington
March 11, 1998

<TABLE> <S> <C>

<ARTICLE> 5
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          DEC-31-1997
<PERIOD-START>                             JAN-01-1997
<PERIOD-END>                               DEC-31-1997
<CASH>                                           7,248
<SECURITIES>                                         0
<RECEIVABLES>                                        0
<ALLOWANCES>                                         0
<INVENTORY>                                          0
<CURRENT-ASSETS>                                     0
<PP&E>                                         929,141
<DEPRECIATION>                                  74,626
<TOTAL-ASSETS>                                 955,488
<CURRENT-LIABILITIES>                                0
<BONDS>                                        239,494
                                0
                                          0
<COMMON>                                       594,183
<OTHER-SE>                                    (31,452)
<TOTAL-LIABILITY-AND-EQUITY>                   955,488
<SALES>                                              0
<TOTAL-REVENUES>                               140,434
<CGS>                                                0
<TOTAL-COSTS>                                   79,816
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                              17,096
<INCOME-PRETAX>                                 42,311
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                                  0
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                    42,311
<EPS-PRIMARY>                                     1.40
<EPS-DILUTED>                                     1.40
        

</TABLE>


© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission