CFI PROSERVICES INC
10-Q, 1999-08-16
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================================================================================
                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                     --------------------------------------

                                    FORM 10-Q

                     --------------------------------------


                                   (Mark One)
                        [X] QUARTERLY REPORT PURSUANT TO
                           SECTION 13 OR 15(d) OF THE
                       SECURITIES EXCHANGE ACT OF 1934 For
                       the quarterly period ended June 30,
                                      1999
                                       OR
     [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
                              EXCHANGE ACT OF 1934
                        For the transition period from to

                         Commission file number 0-21980


                              CFI PROSERVICES, INC.
             (Exact name of registrant as specified in its charter)

            Oregon                                     93-0704365
(State or other jurisdiction of          (I.R.S. Employer Identification No.)
 incorporation or organization)

                   400 SW Sixth Avenue, Portland, Oregon 97204
               (Address of principal executive offices) (Zip Code)


        Registrant's telephone number, including area code: 503-274-7280


         Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days.
                                                               Yes X No

         Indicate  the  number of  shares  outstanding  of each of the  issuer's
classes of common stock, as of the latest practicable date.

Common stock without par value                         5,157,615
        (Class)                             (Outstanding at July 31, 1999)

The index to exhibits appears on page 23 of this document.

================================================================================

<PAGE>
                              CFI PROSERVICES, INC.
                                      d/b/a
                             CONCENTREX INCORPORATED
                                    FORM 10-Q
                                      INDEX



PART I - FINANCIAL INFORMATION                                             Page

Item 1. Financial Statements

        Consolidated Balance Sheets - June 30, 1999 and December 31, 1998     2

        Consolidated Statements of Operations - Three Months and Six Months
        Ended June 30, 1999 and 1998                                          3

        Consolidated Statements of Cash Flows - Six Months Ended
        June 30, 1999 and 1998                                                4

        Notes to Consolidated Financial Statements                            5

Item 2. Management's Discussion and Analysis of Financial Condition and
        Results of Operations                                                10


PART II - OTHER INFORMATION

Item 4. Submission of Matters to a Vote of Security Holders                  22

Item 6. Exhibits and Reports on Form 8-K                                     23

Signatures                                                                   24

                                       1

<PAGE>

                              CFI PROSERVICES, INC
                          dba CONCENTREX INCORPORATED
                          CONSOLIDATED BALANCE SHEETS
                             (Dollars in thousands)


<TABLE>
<CAPTION>
                                                                                June 30,         December 31,
                                                                                  1999                 1998
                                                                           -------------------   -----------------
<S>                                                                      <C>                   <C>
ASSETS
Current Assets:
  Cash and cash equivalents                                              $              4,370  $            3,589
  Investments                                                                             206                 206
  Receivables, net of allowances of  $2,784 and $2,600                                 31,225              29,701
  Inventory                                                                               264                 249
  Deferred tax asset                                                                    1,918               1,341
  Prepaid expenses and other current assets                                             3,799               1,604
                                                                           -------------------   -----------------
          Total Current Assets                                                         41,782              36,690

Property and equipment, net of accumulated
  depreciation of $11,233 and $9,947                                                    4,642               4,534
Software development costs, net of accumulated
  amortization of $4,932 and $3,368                                                     6,713               8,277
Purchased software costs, net of accumulated
  amortization of $220 and $19                                                          2,291                 211
Other intangibles, net of accumulated amortization
  of $5,838 and $4,763                                                                 10,153               6,190
Deferred tax asset                                                                      9,666                   -
Other assets                                                                            3,095                 879
                                                                           ===================   =================
          Total Assets                                                   $             78,342  $           56,781
                                                                           ===================   =================


LIABILITIES AND SHAREHOLDERS' EQUITY
Current Liabilities:
  Accounts payable                                                                      2,744               1,986
  Accrued expenses                                                                     12,959               8,017
  Deferred revenues                                                                     8,725               5,300
  Customer deposits                                                                     4,284               3,681
  Current portion of long-term debt                                                       448                 261
  Income taxes payable                                                                      -                 473
                                                                           -------------------   -----------------
          Total Current Liabilities                                                    29,160              19,718

Commitments and Contingencies
Long-term Debt, less current portion                                                   16,707               5,693
Other long-term liabilities                                                               312                   -
                                                                           -------------------   -----------------
          Total Liabilities                                                            46,179              25,411

Mandatory Redeemable Class A Preferred Stock                                              733                 738

Shareholders' Equity:
  Series preferred stock, 5,000,000 shares authorized,
    none issued and outstanding                                                             -                   -
  Common stock, no par value, 10,000,000 shares authorized,
   5,135,552 and 5,032,977 shares issued and outstanding                               20,667              19,689
  Retained earnings                                                                    10,763              10,943
                                                                           -------------------   -----------------
          Total Shareholders' Equity                                                   31,430              30,632
                                                                           -------------------   -----------------
          Total Liabilities and Shareholders' Equity                     $             78,342  $           56,781
                                                                           ===================   =================
</TABLE>

The accompanying notes are an integral part of these consolidated balance sheets

                                       2
<PAGE>

                              CFI PROSERVICES, INC
                          dba CONCENTREX INCORPORATED
                      CONSOLIDATED STATEMENTS OF OPERATIONS
                  (Dollars in thousands, except per share data)


<TABLE>
<CAPTION>

                                                                Three Months Ended June 30,     Six Months Ended June 30,
                                                                ---------------------------     -------------------------
                                                                   1999            1998           1999            1998
                                                                 ----------      -----------     ----------     ----------
<S>                                                          <C>             <C>             <C>             <C>
Revenue
  Software license fees                                      $      16,062   $      10,125   $      24,927   $      20,451
  Service and support                                                9,595           7,414          18,849          14,507
  Other                                                              2,172           1,463           4,106           3,095
                                                                 ----------      -----------     ----------     ----------
         Total Revenue                                              27,829          19,002          47,882          38,053
Cost of Revenue                                                     10,259           7,167          18,006          13,915
                                                                 ----------      -----------     ----------     ----------
         Gross Profit                                               17,570          11,835          29,876          24,138
Operating Expenses
  Sales and marketing                                                4,814           4,476           8,546           8,851
  Product development                                                5,988           3,156          10,267           6,338
  General and administrative                                         4,306           2,093           6,742           4,636
  Amortization of intangibles                                          406             297             816             593
  Acquired in-process research and development                       3,800               -           3,800               -
                                                                 ----------      -----------     ----------     ----------
         Total Operating Expenses                                   19,314          10,022          30,171          20,418
                                                                 ----------      -----------     ----------     ----------
         Income (Loss) from Operations                              (1,744)          1,813            (295)          3,720

Non-operating Income (Expense)
  Interest expense                                                    (211)           (117)           (315)           (219)
  Interest income                                                       49              78             144             129
  Other, net                                                            24             (76)             27            (104)
                                                                 ----------      -----------     ----------     ----------
         Total Non-operating Expense                                  (138)           (115)           (144)           (194)
                                                                 ----------      -----------     ----------     ----------
Income (Loss) before Income Taxes                                   (1,882)          1,698            (439)          3,526
Provision for (Benefit from) Income Taxes                             (926)            747            (305)          1,551
                                                                 ----------      -----------     ----------     ----------
Net Income (Loss)                                                     (956)            951            (134)          1,975
Preferred Stock Dividend                                                23              24              46              48
                                                                 ----------      -----------     ----------     ----------
Net Income (Loss) Applicable to Common Shareholders          $        (979)  $         927   $        (180)  $       1,927
                                                                 ==========      ===========     ==========     ==========
Basic Net Income (Loss) Per Share                            $       (0.19)  $        0.19   $       (0.04)  $        0.39
                                                                 ==========      ===========     ==========     ==========
Diluted Net Income (Loss) Per Share                          $       (0.19)  $        0.18   $       (0.04)  $        0.37
                                                                 ==========      ===========     ==========     ==========
</TABLE>

The accompanying notes are an integral part of these consolidated statements.


                                      3

<PAGE>


                              CFI PROSERVICES, INC
                          dba CONCENTREX INCORPORATED
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                             (Dollars in thousands)


<TABLE>
<CAPTION>
                                                                                              Six Months Ended June 30,
                                                                                         ----------------------------------
                                                                                              1999                 1998
                                                                                         --------------      --------------
<S>                                                                                      <C>                 <C>
Cash flows from operating activities:
  Net income (loss) applicable to common shareholders                                    $        (180)      $       1,927
  Adjustments to reconcile net income (loss) applicable to common
    shareholders to cash provided by operating activities:
      Depreciation and amortization                                                              4,126               3,065
      Interest accreted on mandatory redeemable preferred stock                                     46                  48
      Interest accreted on note payable                                                             48                  47
      Equity in losses attributable to joint venture                                                 -                 169
      Write off of in process research and development                                           3,800                   -
      (Increase) decrease in assets, net of effects from purchase of businesses:
             Receivables, net                                                                    1,909               8,946
             Inventories, net                                                                       93                   1
             Prepaid expenses and other assets                                                  (1,675)                (35)
      Increase  (decrease)  in  liabilities,  net of effects  from  purchase  of
          businesses:
             Accounts payable                                                                       94                 117
             Accrued expenses                                                                   (3,155)             (2,867)
             Deferred revenues                                                                   2,063              (4,079)
             Customer deposits                                                                  (1,471)                (76)
             Other current liabilities                                                             387                   -
             Income taxes payable                                                                 (473)               (967)
                                                                                         --------------      --------------
                Net cash provided by operating activities                                        5,612               6,296

Cash flows from investing activities:
  Expenditures for property and equipment                                                       (1,299)               (973)
  Software development costs capitalized                                                             -              (1,054)
  Purchase of short-term investments                                                                 -                (200)
  Investment in joint venture                                                                        -                (258)
  Investment in Ultradata stock                                                                 (2,658)                  -
  Proceeds from long-term note receivable                                                           76                 100
  Cash paid for acquisition of Modern Computer Systems, Inc.
    net of cash received                                                                        (5,520)                  -
  Cash received in acquisition of MECA Software, LLC                                             1,595                   -
                                                                                         --------------      --------------
           Net cash used in investing activity                                                  (7,806)             (2,385)

Cash flows from financing activities:
  Net proceeds from (payments on) line of credit                                                11,093              (1,310)
  Payments on long-term debt                                                                    (7,827)               (483)
  Payments on mandatory redeemable preferred stock                                                 (51)                (52)
  Proceeds from issuance of common stock                                                           905                 537
  Repurchase of common stock                                                                    (1,145)                  -
                                                                                         --------------      --------------
           Net cash provided by (used in) financing activities                                   2,975              (1,308)
                                                                                         --------------      --------------

Increase in cash and cash equivalents                                                              781               2,603

Cash and cash equivalents:
  Beginning of period                                                                            3,589                  20
                                                                                         --------------      --------------
  End of period                                                                          $       4,370       $       2,623
                                                                                         ==============      ==============

</TABLE>

The accompanying notes are an integral part of these consolidated statements.


                                      4

<PAGE>

                              CFI PROSERVICES, INC.
                          d/b/a CONCENTREX INCORPORATED
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
             (Tabular amounts in thousands, except per share amounts
                           or as otherwise indicated)
                                   (Unaudited)

NOTE 1. BASIS OF PRESENTATION

The financial  information  included  herein for the six month period ended June
30,  1999  and  1998  is  unaudited;  however,  such  information  reflects  all
adjustments  consisting only of normal recurring  adjustments  which are, in the
opinion  of  management,  necessary  for a fair  presentation  of the  financial
position,  results of  operations  and cash flows for the interim  periods.  The
financial  information  as of  December  31,  1998 is derived  from the  audited
financial  statements  contained in the 1998 Annual Report on Form 10-K as filed
by CFI ProServices,  Inc., d/b/a Concentrex  Incorporated  (the "Company").  The
interim consolidated financial statements should be read in conjunction with the
consolidated  financial  statements  and  the  notes  thereto  included  in  the
Company's  1998 Annual Report on Form 10-K.  The results of  operations  for the
interim periods  presented are not  necessarily  indicative of the results to be
expected for the full year.

NOTE 2.  SUPPLEMENTAL CASH FLOW INFORMATION

Supplemental disclosure of cash flow information is as follows:

<TABLE>
<CAPTION>

                                                                           Six Months Ended June 30,
                                                                    -----------------------------------------
                                                                          1999                  1998
                                                                    -----------------     -------------------
<S>                                                                 <C>                   <C>
Cash paid during the period for income taxes                        $         1,647       $         2,518
Cash paid during the period for interest and dividends                          171                   227


</TABLE>

Noncash investing and financing activities were as follows:

<TABLE>
<CAPTION>

                                                                           Six Months Ended June 30,
                                                                    -----------------------------------------
                                                                          1999                  1998
                                                                    -----------------     -------------------
<S>                                                                 <C>                   <C>
Tax benefit from  exercise of nonqualified stock
        options                                                     $            --       $            56
Increase in goodwill for accrued acquisition related
       contingent royalties                                                     227                   196
Reclassification of bank line of credit to long-term debt                        --                 4,000
Issuance of common stock in connection with
       acquisition of MCS                                                       650                    --
Issuance of common stock in connection with
       acquisition of MECA Software, LLC                                        569                    --
Assumption of debt in connection with acquisition of
       MECA Software, LLC                                                     7,500                    --

</TABLE>

                                       5

<PAGE>


NOTE 3.   EARNINGS PER SHARE

Following is a  reconciliation  of basic  earnings per share ("EPS") and diluted
EPS:

<TABLE>
<CAPTION>

  Three Months Ended June 30,                1999                             1998
  ---------------------------------------    --------- -------- ----------    --------- --------- ---------
                                                                   Per                               Per
                                                                  Share                             Share
  Basic EPS                                     Loss    Shares    Amount        Income    Shares    Amount
                                             --------- -------- ----------    --------- --------- ---------
<S>                                          <C>       <C>      <C>           <C>       <C>       <C>
  Net income (loss) applicable to common
    shareholders                                $ (979) 5,068   $  (0.19)     $   927     5,007    $ 0.19
                                                                ==========                        =========
  Effect of dilutive securities:
    Stock options                                          --                               241
                                             --------- --------               --------- ---------

  Diluted EPS
  Net income (loss) applicable to
  common shareholders                            $ (979) 5,068   $  (0.19)     $   927     5,248    $ 0.18
                                                                 ==========                        =========
</TABLE>

<TABLE>
<CAPTION>

  Six Months Ended June 30,                  1999                             1998
  ---------------------------------------    --------- -------- ----------    --------- --------- ---------
<S>                                          <C>       <C>      <C>           <C>       <C>       <C>
                                                                   Per                               Per
                                                                  Share                             Share
  Basic EPS                                     Loss    Shares    Amount        Income    Shares    Amount
                                             --------- -------- ----------    --------- --------- ---------
  Net income (loss) applicable to common
    shareholders                                $ (180) 5,054   $  (0.04)     $   1,927   4,999    $ 0.39
                                                                ==========                        =========
  Effect of dilutive securities:
    Stock options                                          --                               202
                                             --------- --------               --------- ---------

  Diluted EPS
  Net income (loss) applicable to
  common shareholders                           $ (180) 5,054   $  (0.04)     $   1,927   5,201    $ 0.37
                                                                ==========                        =========

</TABLE>

The number of options to purchase shares of common stock that were excluded from
the table above (as the effect would have been anti-dilutive) were 1,103,079 and
99,700 for the three  months  ended June 30,  1999 and 1998,  respectively,  and
1,103,079  and  158,850  for the six  months  ended  June  30,  1999  and  1998,
respectively.

NOTE 4.   STOCK REPURCHASE

During January 1999 the Company's Board of Directors  authorized a repurchase of
up to $5.0 million of the Company's Common Stock. During the quarter ended March
31,  1999 the Company  repurchased  88,200  shares of its Common  Stock for $1.1
million. The Company did not repurchase any shares during the quarter ended June
30, 1999.

NOTE 5.   LICENSE REVENUES

License revenues from lending, retail delivery, connectivity and host processing
products were $9.9 million,  $4.8 million, $1.3 million and $0.1 million for the
three months ended June 30, 1999, respectively,  and $5.7 million, $4.0 million,
$0.4  million  and $0.0,  respectively,  for the same  period  in 1998.  License
revenues  from  lending,  retail  delivery,  connectivity  and  host  processing
products  were $14.9  million,  $8.0  million,  $1.9  million and $0.2  million,
respectively,  for the six months ended June 30, 1999, and $12.8  million,  $6.9
million, $0.8 million and $0.0, respectively, for the same period in 1998.

                                       6
<PAGE>

NOTE 6.   ACQUISITIONS

Effective  January 1, 1999 the Company acquired  substantially all of the assets
of Modern Computer Systems, Inc. and certain related corporations (collectively,
MCS). MCS offers hardware and software  solutions for the back office accounting
needs of community banks and credit unions. The acquisition was accounted for as
a purchase, resulting in approximately $7.0 million of goodwill, intangibles and
purchased software.  The purchase price was $6.0 million in cash and $650,000 of
common  stock.  The  Company  is still  obtaining  certain  data  related to the
acquisition,  and, accordingly,  the purchase price allocation remains open. The
operations  of MCS have been  included in the  Company's  results of  operations
since January 1, 1999. The 1998 pro forma results reflecting the MCS acquisition
are not  materially  different from the Company's  reported  results for the six
months ended June 30, 1998.

Effective May 17, 1999 the Company and Moneyscape Holdings, Inc. (a wholly owned
subsidiary of Concentrex)  acquired 99% and 1%,  respectively,  of the equity in
MECA  Software,  L.L.C.  ("MECA") in exchange  for 50,000  shares of  Concentrex
common stock. The acquisition was accounted for as a purchase.  The net purchase
price  approximated  $12.3  million and  consisted of the common  stock  issued,
assumption of net liabilities  and accrued  acquisition  costs.  The liabilities
assumed included $7.5 million of debt owed to certain former members of MECA and
was repaid by the Company from proceeds from bank borrowings. The purchase price
was allocated to the estimated fair value of the assets acquired, which included
the expensing of $3.8 million of  in-process  research and  development  and the
recognition of  approximately a $9.9 million  deferred tax asset.  The excess of
the fair  value  of the  assets  acquired  over  cost  (negative  goodwill)  was
allocated to reduce acquired  non-current assets. The Company is still obtaining
certain data related to the  acquisition,  and  accordingly,  the purchase price
allocation  remains  open.  The  operations  of MECA have been  included  in the
Company's results of operations since May 17, 1999.

Unaudited  pro forma  results  of  operations,  including  results  of MECA (MCS
results are not considered  significant  and are  therefore,  to the extent that
they are not  already  included  in the  actual  results,  not  included  in the
unaudited pro forma information) for the three month and six month periods ended
June 30, 1999 and 1998,  assuming such acquisition  occurred at the beginning of
the periods and includes in process  research and development  charge related to
the MECA acquisition in the periods when incurred.

<TABLE>
<CAPTION>

                                      Three Months Ended                  Six Months Ended
                                           June 30,                           June 30,
                               -------------------------------   --------------------------------
                                    1999              1998            1999              1998
                               -------------    --------------   -------------    ---------------
<S>                            <C>              <C>              <C>              <C>
Total revenues                 $    29,720      $    25,209       $   56,930      $    49,906
Net loss applicable to common
     shareholders              $      (798)     $      (438)      $     (153)     $      (912)
Loss per share - Basic         $     (0.16)     $     (0.09)      $    (0.03)     $     (0.18)
Loss per share - Diluted       $     (0.16)     $     (0.09)      $    (0.03)     $     (0.18)

</TABLE>

                                       7

<PAGE>

NOTE 7.  SUBSEQUENT EVENT -- ULTRADATA ACQUISITION

Effective  August 13, 1999 the Company  acquired all of the  outstanding  common
stock of ULTRADATA  Corporation  ("Ultradata").  Ultradata provides  information
management   software  and   solutions   for   relationship-oriented   financial
institutions.  The acquisition will be accounted for as a purchase. The purchase
price was  approximately  $63.5  million in cash.

NOTE 8.  FINANCING EVENTS

On May 14,  1999 the  Company  sold  90,000  shares of its  common  stock to one
investor for gross proceeds of $900,000.  The proceeds of the issuance were used
to repay liabilities acquired in the MECA acquisition.

On May 17,  1999 the Company  entered  into two  lending  agreements  (the "USNB
Lending Agreements") with U.S. Bank National Association ("USNB"). On August 13,
1999 the USNB Lending  Agreements were terminated,  and all amounts  outstanding
were  repaid,  upon  completion  of the  financing  described  in the  following
paragraphs.  The first USNB Lending Agreement was for a revolving line of credit
in an amount not to exceed $5.0  million (the  "Revolving  Line") to be used for
working capital.  The Company drew $4.0 million on the Revolving Line on May 17,
1999 and used the  proceeds to pay off all amounts  owing on a previous  line of
credit  with Bank of  America;  the Bank of  America  credit  facility  with the
Company was simultaneously terminated. The annual interest rate on the Revolving
Line as of June 30, 1999 was 5.81%. The second USNB Lending  Agreement was for a
revolving  line  of  credit  in an  amount  not to  exceed  $15.0  million  (the
"Acquisition  Line") to be used for acquisitions.  The Company drew $8.3 million
on the Acquisition Line on May 17, 1999 and used the proceeds to pay off certain
liabilities assumed in connection with the acquisition of MECA on that date. The
Company  drew an  additional  $2.7 million on the  Acquisition  Line to purchase
shares of Ultradata common stock in open market  transactions during the quarter
ended June 30, 1999. The annual interest rate on the Acquisition Line as of June
30, 1999 was 6.39%.

On August 13,  1999 the Company and its  subsidiaries  entered  into a financing
agreement  (the  "Financing   Agreement")  with  Foothill  Capital   Corporation
("Foothill") and certain other parties  (collectively,  the "Lenders") for three
credit facilities  aggregating $80 million. The credit facilities provided under
the Financing Agreement terminate on August 13, 2002.

The first credit  facility under the Financing  Agreement is a revolving  credit
facility (the "Foothill  Revolver") for up to $15 million,  subject to borrowing
base  restrictions  related  to  accounts  receivable  of the  Company  and  its
subsidiaries.  The Foothill  Revolver  bears interest at an annual rate equal to
the prime rate plus 1%. On August 13, 1999 the Company drew $1.7  million  under
the Foothill Revolver in connection with the Ultradata  acquisition and had $7.5
million of availability  under that facility.  The interest rate on the Foothill
Revolver at August 13, 1999 was 9.0%.

The second credit facility under the Financing  Agreement is a term loan for $35
million  (the "Term A Loan") that bears  interest at an annual rate equal to the
prime  rate plus 2%.  The

                                       8
<PAGE>

Term A Loan has scheduled  quarterly  prepayments of principal  beginning in the
second  quarter of 2000 that are expected to aggregate $19 million over the term
of the loan;  the expected  remaining  principal of $16 million is due on August
13, 2002.  On August 13, 1999 the Company drew $35 million under the Term A Loan
in connection  with the Ultradata  acquisition.  The interest rate on the Term A
Loan at August 13, 1999 was 10.0%.

The third credit  facility under the Financing  Agreement is a term loan for $30
million  (the "Term B Loan") that bears  interest at an annual rate equal to the
prime rate plus 5%. The Term B Loan has no scheduled  prepayments  of principal.
The Term B Loan is due in full on  August  13,  2002.  On  August  13,  1999 the
Company drew $30 million under the Term B Loan in connection  with the Ultradata
acquisition. The interest rate on the Term B Loan at August 13, 1999 was 13.0%.

In connection with the credit facilities provided under the Financing Agreement,
the Company issued to the Lenders  warrants (the "Lender  Warrants") to purchase
up to 381,822 shares of the common stock of the Company,  which  represents 5.0%
of the fully  diluted  common  stock of the Company.  The exercise  price of the
Lender  Warrants is $12.34 per share.  The  Company  has agreed to register  for
resale the shares of common stock issuable upon exercise of the Lender Warrants.
The Lender Warrants are exercisable through August 13, 2004.

On August 13,  1999 the Company  also  issued to the  Lenders and certain  other
entities 10% Convertible  Subordinated Discount Notes (the "Subordinated Notes")
in the  aggregate  original  face amount of $7.4 million  (with  original  issue
discount of $1.9 million).  The Subordinated Notes are generally non-callable by
the Company  through August 13, 2002.  Interest at 10% per annum accretes on the
Subordinated  Notes through August 13, 2002 and then becomes  payable in cash by
the Company if the  Subordinated  Notes are not  redeemed or  converted  by that
date. The Subordinated Notes are convertible into a maximum of 602,534 shares of
the Company's common stock at the election of the holders.  The actual number of
shares into which the Subordinated  Notes are convertible  depends upon the date
of  conversion  and the amount of interest  accreted on the  Subordinated  Notes
through the date of  conversion.  The  Subordinated  Notes are due on August 13,
2004 if not  previously  converted  by that date.  The  Company  received  gross
proceeds of $5.5 million upon issuance of the  Subordinated  Notes, all of which
was used in connection the Ultradata acquisition.

                                       9

<PAGE>

ITEM 2.   MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
          RESULTS OF OPERATIONS

THE  CONSOLIDATED  FINANCIAL  STATEMENTS  AND  NOTES  THERETO  SHOULD BE READ IN
CONJUNCTION  WITH THE FOLLOWING  DISCUSSION.  THIS DISCUSSION  CONTAINS  CERTAIN
FORWARD-LOOKING  STATEMENTS  THAT  INVOLVE  RISKS  AND  UNCERTAINTIES,  SUCH  AS
STATEMENTS OF THE COMPANY'S PLANS, OBJECTIVES,  EXPECTATIONS AND INTENTIONS. THE
CAUTIONARY STATEMENTS MADE IN THIS DISCUSSION SHOULD BE READ AS BEING APPLICABLE
TO ALL RELATED  FORWARD-LOOKING  STATEMENTS WHEREVER THEY APPEAR IN THIS FILING.
THE COMPANY'S ACTUAL RESULTS COULD DIFFER  MATERIALLY FROM THOSE DISCUSSED HERE.
FACTORS  THAT  COULD  CAUSE OR  CONTRIBUTE  TO SUCH  DIFFERENCES  INCLUDE  THOSE
DISCUSSED IN THIS FILING,  AS WELL AS IN THE COMPANY'S  REPORTS ON FORM 10-K FOR
THE YEAR ENDED  DECEMBER  31, 1998 AND IN OTHER  FILINGS BY THE COMPANY WITH THE
SECURITIES AND EXCHANGE COMMISSION.

OVERVIEW

CFI  ProServices,  Inc.,  d/b/a  Concentrex  Incorporated  ("Concentrex"  or the
"Company") is a leading provider of integrated,  PC-based software for financial
institutions,  including solutions for branch automation, loan origination,  new
account  operations,  call  centers,  cross  selling of products and  electronic
banking.  Beginning in January  1999 with the  Company's  acquisition  of Modern
Computer  Systems,  Inc. (MCS), and continuing with the acquisition of ULTRADATA
Corporation  ("Ultradata")  on August 13, 1999, the Company offers  hardware and
software  solutions for the back office  accounting needs of community banks and
credit unions. The Company combines its technology,  banking and legal expertise
to deliver  knowledge-based  software  solutions  that  enable  institutions  to
simplify key business processes such as sales and service, improve productivity,
strengthen  customer  relationships  and maintain  compliance with both internal
business policies and external government regulations. More than 5,000 financial
institutions have licensed one or more of the Company's products.

During 1993  substantially  all of the  Company's  revenue was derived  from its
Laser Pro and Deposit Pro  products.  Today,  the Company  licenses more than 20
products  organized  into  four  product  groups:   lending,   retail  delivery,
connectivity  software and host processing.  Due to its product  diversification
efforts,  the  Company  is now less  reliant  on the Laser Pro and  Deposit  Pro
products.  For the year ended 1998  approximately  48% of the Company's  revenue
came from products other than Laser Pro and Deposit Pro.

Concentrex generates recurring revenue from software maintenance agreements.  In
1998  service  and  support  fees,  primarily  for  Laser Pro and  Deposit  Pro,
accounted for  approximately  35% of total revenue.  Substantially  all software
customers subscribe to the Company's service and support programs, which provide
ongoing  product  enhancements  and,  where  applicable,  updates to  facilitate
compliance with changing regulations.

The Company's cost structure is relatively  fixed over short periods of time and
the cost of generating revenue,  in aggregate,  does not vary significantly with
changes in revenue.  As a result, the Company typically generates greater profit
margins from  incremental  sales once fixed costs are covered.  Conversely,  any
failure to achieve revenue targets in a particular period would adversely affect
profit margins for that period.

                                       10
<PAGE>

The Company believes that sales to larger financial institutions will constitute
a higher percentage of total revenue in future periods.  Transactions with these
larger financial  institutions are typically of greater scope, usually involve a
greater  sales  effort  over  a  longer   period  of  time,   and  require  more
customization and prolonged  acceptance testing.  This project oriented business
tends to cause growth in unbilled accounts receivable  resulting from the use of
percentage of completion  contracts and deferred payment terms, and also results
in increased collection times for billed accounts receivable.  These factors, in
turn, result in higher days sales outstanding (DSO's) in accounts receivable.

The Company's backlog as of June 30, 1999, was approximately  $15.9 million,  as
compared  to  approximately  $14.0  million  as of June 30,  1998.  Concentrex's
backlog  consists of firm signed  orders taken and not yet converted to revenue,
but  expected  to be  converted  to revenue  within  the next 12 months.  Orders
constituting the Company's backlog are subject to changes in delivery  schedules
or to cancellation at the option of the purchaser without  significant  penalty.
The stated backlog is not  necessarily  indicative of the Company's  revenue for
any future period.

RESULTS OF OPERATIONS

The  following  table  sets  forth  statements  of  income  data of the  Company
expressed as a percentage of total revenue for the periods indicated:

<TABLE>
<CAPTION>

                                           Three Months Ended June 30,             Six Months Ended June 30,
                                        ----------------------------------      -----------------------------
                                               1999               1998                1999              1998
                                        ----------------   -------------        -------------    ------------
<S>                                     <C>                <C>                  <C>              <C>
Revenue
    Software license fees                          57.7  %        53.3  %              52.0   %        53.8  %
    Service and support                            34.5           39.0                 39.4            38.1
    Other                                           7.8            7.7                  8.6             8.1
                                        ----------------   -------------        -------------    ------------
Total revenue                                     100.0          100.0                100.0           100.0
Gross profit                                       63.1           62.3                 62.4            63.4
Operating expenses
    Sales and marketing                            17.3           23.6                 17.8            23.2
    Product development                            21.5           16.6                 21.4            16.6
    General and administrative                     15.5           11.0                 14.2            12.2
    Amortization of intangibles                     1.5            1.6                  1.7             1.6
    In process research and
    development                                    13.6             --                  7.9              --
                                        ----------------   -------------        -------------    ------------
  Total operating expenses                         69.4           52.8                 63.0            53.6
                                        ----------------   -------------        -------------    ------------
Income (loss) from operations*                     (6.3)           9.5                 (0.6)            9.8
Non-operating expense                              (0.5)          (0.6)                (0.3)           (0.5)
                                        ----------------   -------------        -------------    ------------
Income (loss) before income taxes                  (6.8)           8.9                 (0.9)            9.3
Provision for (benefit from) income
    taxes                                          (3.4)           3.9                 (0.6)            4.1
Preferred stock dividend                            0.1            0.1                  0.1             0.1
                                        ----------------   -------------        -------------    ------------
Net income (loss) applicable to
    common shareholders*                           (3.5) %         4.9  %              (0.4)  %         5.1  %
                                        ================   =============        =============    ============

<FN>

* Excluding the impact of acquired in-process  research and development,  income
from  operations  as a percentage of revenue for the three and six month periods
ending June 30, 1999 would have been 7.4% and 7.3%, respectively, and net income
applicable  to common  shareholders  would  have been 3.8% and 3.9% for the same
respective periods.

</FN>
</TABLE>

                                       11

<PAGE>

The  following  table sets forth  percentage  changes  period over period in the
statements of income data of the Company:

<TABLE>
<CAPTION>
                                                    Three Months Ended                 Six Months Ended
                                                     June 30,1999 over                June 30, 1999 over
                                                      June 30, 1998                     June 30, 1998
                                                       ------------                      ------------
       <S>                                             <C>                               <C>
       Revenue
         Software license fees                                58.6  %                          21.9   %
         Service and support                                  29.4                             29.9
         Other                                                48.5                             32.7
                                                       ------------                      ------------
       Total revenue                                          46.5                             25.8
       Gross profit                                           48.5                             23.8
       Operating expenses
         Sales and marketing                                   7.6                             (3.4)
         Product development                                  89.7                             62.0
         General and administrative                          105.7                             45.4
         Amortization of intangibles                          37.0                             37.6
         In-process research and development                 100.0                            100.0
                                                       ------------                      ------------
       Total operating expenses                               92.7                             47.8
                                                       ------------                      ------------
       Income (loss) from operations*                       (196.2)                          (107.9)
       Non-operating expense                                  19.0                            (25.8)
                                                       ------------                      ------------
       Income (loss) before income taxes                    (210.8)                          (112.4)
       Provision for income taxes                            224.0                            119.7
       Preferred stock dividend                               (4.2)                            (4.2)
                                                       ============                      ============
       Net income (loss) applicable to common
          shareholders*                                     (205.6) %                        (109.3)  %
                                                       ============                      ============

<FN>

* Excluding the impact of acquired in-process research and development  charges,
income from  operations for the three and six month periods ending June 30, 1999
would have  increased  13.4% and decreased  5.8%,  respectively,  and net income
applicable to common  shareholders would have increased 15.5% and decreased 3.0%
compared to the same respective periods in 1998.

</FN>
</TABLE>

REVENUE

Total revenue  increased $8.8 million,  or 46.5%, to $27.8 million for the three
months ended June 30, 1999 compared to $19.0 million in the comparable period in
1998. Total revenue  increased $9.8 million,  or 25.8%, to $47.9 million for the
six months  ended June 30,  1999  compared  to $38.1  million in the  comparable
period in 1998.

Software  License  Fees.  Software  license  fees  include  sales of software to
customers,  fees for software  customization  and fees  related to  implementing
software and systems at customer  sites.  Software  license fees  increased $5.9
million, or 58.6%, to $16.1 million and $4.5 million, or 21.9%, to $24.9 million
for the three month and six month  periods  ended June 30,  1999,  respectively,
from $10.1 million and $20.5 million for the  respective  comparable  periods in
1998.  The increase  resulted  from  increased  sales in Lending  Products.  The
Company also recorded  revenue of $0.1 million and $0.2  million,  respectively,
from its Host Processing products for the three months and six months ended June
30, 1999.

                                       12

<PAGE>

PERCENTAGE OF SOFTWARE LICENSE FEES

<TABLE>
<CAPTION>
                                      Three Months Ended June 30,                  Six Months Ended June 30,
                                           1999                1998                   1999                1998
                               -----------------     ----------------     -----------------     ----------------
<S>                            <C>                   <C>                  <C>                   <C>
Lending Products                             62  %               57   %                 60  %               62   %
Retail Delivery Products                     30                  40                     32                  34
Connectivity Products                         8                   3                      8                   4
Host Processing                               0                 N/A                      1                 N/A
                               -----------------     ----------------     -----------------     ----------------
Total                                       100                 100                    100                 100

</TABLE>

         LENDING  PRODUCTS.  Lending  products  license  revenue  increased $4.2
million, or 73.2%, to $9.9 million for the three months ended June 30, 1999, and
$2.1 million,  or 16.6%, to $14.9 million for the six months ended June 30, 1999
over the respective comparable periods in 1998. The increases were primarily due
to Laser Pro Lending in Windows and Laser Pro Mortgage.

         RETAIL  DELIVERY  PRODUCTS.  Retail  delivery  product  license revenue
increased  $0.8  million,  or 20.0%,  to $4.8 million for the three months ended
June 30, 1999,  and $1.1 million,  or 15.6%,  to $8.0 million for the six months
ended  June 30,  1999,  from the  respective  comparable  periods  in 1998.  The
increases were primarily due to revenues from MECA electronic  banking  products
and  professional  services,  and increased  revenues  from the  Company's  home
banking product, Encore! Personal Branch

         CONNECTIVITY  PRODUCTS.   Connectivity  products  license  fee  revenue
increased  $0.9 million,  or 259.4%,  to $1.3 million for the three months ended
June 30, 1999, and $1.1 million,  or 145.7%,  to $1.9 million for the six months
ended  June 30,  1999,  from the  respective  comparable  periods  in 1998.  The
increases  resulted  from  higher  sales of the  Company's  Stargate  middleware
product.

         HOST  PROCESSING   PRODUCTS.   In  January  1999  Concentrex   acquired
substantially  all of the assets of Modern  Computer  Systems,  Inc. and certain
related corporations (collectively, MCS). MCS provides back office ("host") data
processing  and related  services to  community  banks and credit  unions.  Host
Processing  products  license  revenues  were  $0.1  million  and $0.2  million,
respectively,  for the three and six  month  periods  ended  June 30,  1999.  No
revenues from host processor products are attributable to 1998.

         Effective August 13, 1999,  Concentrex  acquired all of the outstanding
common  stock  of  ULTRADATA  Corporation   ("Ultradata").   Ultradata  provides
information   management   software  and  solutions  for   relationship-oriented
financial   institutions  such  as  credit  unions.  See  Note  7  of  Notes  to
Consolidated Financial Statements. Concentrex intends to combine its application
software  and  electronic   commerce   products  with   Ultradata's   and  MCS's
technologies and services to offer commercial  banks,  credit unions and thrifts
of all sizes an integrated real-time information management solution.

SERVICE  AND  SUPPORT  FEES.  Service  and support  fees  consist  primarily  of
recurring  software  support charges and revenue from training  customers in the
use of the  Company's  products.  Substantially  all of the  Company's  software
customers  subscribe to its support  services,  which provide for the payment of
annual or quarterly  maintenance  fees.  Service and support fees increased $2.2
million,  or 29.4%, to $9.6 million and $4.3 million, or 29.9%, to $18.8 million
for

                                       13

<PAGE>

the three and six month periods ended June 30, 1999,  respectively,  compared to
the same  periods in 1998.  The  increase is  primarily  attributable  to higher
maintenance  revenue  from a larger base of  installed  products,  revenue  from
MECA's technical support  operations  acquired in May 1999 and revenue from Host
Processing products acquired in January 1999. Service and support fees accounted
for 35% and 39% of total  revenue,  respectively,  in the  three  and six  month
periods  ended June 30,  1999  compared  to 39% and 38% for the same  periods in
1998.

OTHER REVENUE.  Other revenue includes Vendor Payment Systems (VPS) bill payment
processing  fees, sales of MCS hardware,  preprinted forms and supplies,  MECA's
fulfillment  operations and certain consulting revenue.  Other revenue increased
$0.7  million,  or 48.5%,  to $2.2 million and $1.0 million,  or 32.7%,  to $4.1
million  for the  three  month  and six  month  periods  ended  June  30,  1999,
respectively,  compared to the same periods in 1998.  The increases  were led by
higher VPS processing fees,  MECA's  fulfillment  operations  revenue and higher
sales of MCS hardware. Other revenue increased to 8% and 9% of total revenue for
the three and six month  periods of 1999,  respectively,  compared to 8% for the
comparable periods in 1998.

COST OF REVENUE

Cost of revenue  primarily  consists of  amortization  of  software  development
costs,  royalty  payments,  compliance  warranty  insurance  premiums,  software
production costs, costs of product support,  training and implementation,  costs
of  software  customization,  materials  costs for forms and  supplies  and bill
payment processing costs.

Cost of revenue  increased  $3.1  million,  or 43.1%,  to $10.3 million and $4.1
million,  or 29.4%,  to $18.0  million for the three and six month periods ended
June 30, 1999,  respectively,  compared to $7.2 million and $13.9 million in the
same periods in 1998.  The  increases are  primarily  attributable  to increased
amortization of software  development costs and to additional personnel required
to support the  increased  installed  base of customers,  higher  implementation
costs  associated  with the  increased  number  of large  financial  institution
projects,  and increased royalties and materials costs associated with increased
revenues.  As the breadth of the Company's product  offerings has expanded,  the
complexity and cost of providing high quality  customer  service and support has
increased.

Amortization  of software  development  costs  increased  $0.3 million,  to $0.8
million,  for the three month  period ended June 30, 1999 and $0.5  million,  to
$1.6  million,  for the first six  months  of 1999  from $0.5  million  and $1.1
million for the respective  comparable periods in 1998. The Company  capitalized
no software  development costs in the three and six month periods ended June 30,
1999 as compared to $0.5 million and $1.1 million for the comparable  periods in
1998.  Capitalized  software  development costs net of accumulated  amortization
were $6.7 million at June 30, 1999.

As a result of Concentrex's acquisitions,  costs resulting from royalty payments
are  expected to increase in future  periods.  The Company is  obligated  to pay
royalties ranging from 3% to 18% of revenue related to certain products acquired
in various  acquisitions since June 1994. In addition,  the Company is obligated
to pay  MicroBilt  Corporation  a fixed  amount  per  OnLine  Branch  Automation
customer converted to the Company's products.  The royalty obligations generally
extend three to five years from the acquisition date.

                                       14

<PAGE>

Gross  margin  was 63.1% and  62.4%,  respectively,  for the three and six month
periods  ended June 30, 1999  compared to 62.3% and 63.4% in the same periods in
1998. Operating margin declined to (6.3%) and (0.6%) for the three and six month
periods  ended June 30, 1999 compared to 9.5% and 9.8%,  respectively,  in 1998.
The decrease in operating margin is primarily due to the in-process research and
development charge incurred during the second quarter of 1999 in connection with
the MECA acquisition.

OPERATING EXPENSES

SALES AND MARKETING.  Sales and marketing expenses increased to $4.8 million, or
17.3% of revenue,  for the three month period and decreased to $8.5 million,  or
17.8% of revenue,  for the six month period ended June 30, 1999 compared to $4.5
million,  or 23.6% of revenue,  and $8.9  million,  or 23.2% of revenue,  in the
respective  comparable  periods  of  1998.  The  percentage  decreases  resulted
primarily  from the MECA  acquisition  in May 1999,  which  contributed  revenue
without commensurate sales and marketing costs.

PRODUCT  DEVELOPMENT.  Product development expenses include costs of maintaining
and enhancing existing products and developing new products. Product development
expenses were $6.0 million, or 21.5% of revenue,  and $10.3 million, or 21.4% of
revenue,  respectively, for the three month and six month periods ended June 30,
1999, compared to $3.2 million, or 16.6% of revenue,  and $6.3 million, or 16.6%
of revenue,  respectively,  in the same periods in 1998. The increases in dollar
amount were  principally  the result of not  capitalizing  software  development
costs in the 1999 period and of increased  staffing in the development  areas of
the Company, particularly related to the MECA acquisition.

The   Company   believes   that   the   current   development   cycle   for  its
compliance-related  products,  which typically have  relatively long lives,  was
completed  in the second  quarter of 1998 and,  accordingly,  there  should be a
significant  reduction in the  capitalization  of software  development costs in
future  periods.  The Company will continue to commit  significant  resources to
product development efforts. The Company anticipates that with the completion of
the  current  development  cycle  of its  compliance-related  products,  and the
consequent  reduction in capitalization of costs, product development costs will
have a material  adverse  effect in future  periods on operating  margin and net
income.

GENERAL  AND  ADMINISTRATIVE.  General  and  administrative  expenses  were $4.3
million,  or 15.5% of  revenue,  for the  quarter  ended June 30,  1999 and $6.8
million, or 14.2% of revenue,  for the first six months of 1999 compared to $2.1
million,  or  11.0%  of  revenue,   and  $4.6  million,  or  12.2%  of  revenue,
respectively,  for the same periods in 1998.  The increases in dollar amount and
in percentages are principally due to the MECA and MCS acquisitions.

AMORTIZATION OF INTANGIBLES.  Intangibles include acquisition  payments assigned
to goodwill,  non-competition  agreements and customer  lists.  Amortization  of
intangibles was $0.4 million and $0.8 million,  respectively,  for the three and
six month  periods ended June 30, 1999 compared to $0.3 million and $0.6 million
for the comparable periods in 1998.

ACQUIRED IN-PROCESS RESEARCH AND DEVELOPMENT. In connection with the acquisition
of MECA in May of 1999,  the  Company  recorded  expense of $3.8  million in the
second  quarter  of 1999 for  in-process  research  and  development  efforts in
process  at the date of  acquisition.  The  values  assigned  to the  in-process
research and development  efforts were  determined by independent  appraisal and
represent  those efforts in process at the date of

                                       15

<PAGE>

acquisition that had not yet reached the point where  technological  feasibility
had been established and that had no alternative  future uses.  Accounting rules
require these costs be expensed as incurred. The Company believes these research
and development  efforts will result in commercially  viable products within the
next six months, at an additional cost of approximately $500,000 million.


PROVISION FOR INCOME TAXES

The  effective  tax rate for the three and six month periods ended June 30, 1999
was 49% and 69%, respectively, compared to 44% for the same periods in 1998. The
increase in the effective tax rates for the 1999 periods  resulted from the $3.8
million  in-process  research  and  development  charge  incurred  in the second
quarter of 1999.

QUARTERLY RESULTS

The  Company  has  experienced,   and  expects  in  the  future  to  experience,
significant  quarterly   fluctuations  in  its  results  of  operations.   These
fluctuations may be caused by various factors, including, among others: the size
and timing of product orders and shipments;  the timing and market acceptance of
new  products  and  product  enhancements  introduced  by the  Company  and  its
competitors; the Company's product mix, including expenses of implementation and
royalties related to certain products; the timing of the Company's completion of
work under  contracts  accounted for under the percentage of completion  method;
customer  order  deferrals  in  anticipation  of new  products;  aspects  of the
customers'  purchasing  process,  including the evaluation,  decision-making and
acceptance of products  within the customers'  organizations;  the sales process
for the Company's products,  including the complexity of customer implementation
of the Company's products; the number of working days in a quarter;  federal and
state  regulatory  events,   including  regulatory  requirements  for  financial
institutions  with  respect to the Year  2000;  competitive  pricing  pressures;
technological   changes  in  hardware  platform,   networking  or  communication
technology;  changes in Company personnel; the timing of the Company's operating
expenditures;  specific economic  conditions in the financial  services industry
and general economic conditions.

The  Company's  business  has  experienced,  and  is  expected  to  continue  to
experience,  some degree of  seasonality  due to its  customers'  budgeting  and
buying cycles. The Company's  strongest revenue quarter in any year is typically
its fourth  quarter  and its weakest  revenue  quarter is  typically  its second
quarter.  Customers'  purchases  are  tied  closely  to  their  internal  budget
processes.  For some of the  Company's  customers,  budgets are  approved at the
beginning of the year and budgeted  amounts often must be utilized by the end of
the year. In addition,  the Company's incentive sales compensation plan provides
for increases in commission percentages as sales people approach or exceed their
annual  sales  quotas.  As a result of these two  factors,  the Company  usually
experiences  increased  sales  orders in the last  quarter.  This pattern may be
altered  in 1999 as Year 2000  issues,  including  regulatory  requirements  and
internal business process decisions, affect customers' buying decisions.

                                       16

<PAGE>

YEAR 2000

The Year 2000 issue identifies problems that may arise in computer equipment and
software,  as well as  embedded  electronic  systems,  because  of the way these
systems are  programmed  to interpret  certain  dates that will occur around the
change in century.  In the computer  industry  this is  primarily  the result of
computer  programs  being  designed and  developed  using or reserving  only two
digits in date fields (rather than four digits) to identify the century, without
considering  the  ability of the program to properly  distinguish  the  upcoming
century  change in the Year 2000. In addition,  the Year 2000 is a  special-case
leap  year,  and some  programs  may drop  February  29th  from  their  internal
calendars.  Likewise,  other dates may present  problems  because of the way the
digits are interpreted. Because the Company's business is based on the licensing
of  applications  software,  the  Company's  business  would be  impacted if its
products or its internal systems experience problems associated with the century
change.  This issue also potentially  affects the internal software systems used
by the Company in its operations.

The Company has completed its survey of internal  computer  systems,  as well as
critical  third party  software and systems used by the Company,  regarding Year
2000  compliance  status.  The scope of the Year 2000 readiness  effort included
addressing  (i)  information  technology  such as software  and  hardware,  (ii)
non-information  systems or embedded technology  contained in various equipment,
safety systems, facilities and utilities and (iii) readiness of mission critical
third-party  suppliers.  The  Company  has  communicated  with  its  significant
suppliers and vendors to understand their ability to continue providing services
and products  through the millenium  change and to determine the extent to which
the  Company  may be  vulnerable  in the  event  of a  failure  by them or their
services and products.  With respect to mission  critical  systems,  the Company
sought  statements of compliance from each vendor either through direct response
or by reference to  information  posted on an electronic  bulletin board or in a
government database.

INTERNAL SYSTEMS.  Some of the computer programs and systems used by the Company
require   date-sensitive   information  to  accurately  and  adequately  process
information critical to the Company's business.  Inaccuracies or other errors in
this  information  could  have a  material,  adverse  effect  on  the  Company's
business.  Furthermore,  non-compliance  in these  programs could cause a system
failure or interruption,  either of which could also materially adversely affect
the Company. In addition to computer software, some machines and devices used by
the  Company and others may contain  embedded  technology  that is not Year 2000
compliant, which could result in a malfunction or failure of such devices.

The review and  assessment of the Company's  internal  systems is complete.  The
Company's internal  accounting  system,  including those components used for the
Company's  invoicing and bill payment,  has been evaluated by the vendor and has
been  represented  to be Year 2000  compliant.  The Company  plans to  routinely
backup its financial data through the end of 1999 and will develop a contingency
plan with  respect  to the  accounting  system in the second  half of 1999.  The
Company  anticipates  that its customer support and call tracking system will be
Year 2000 compliant after  installation  of an update  scheduled to occur in the
third quarter of 1999. The cost of the update is estimated to be immaterial.

                                       17

<PAGE>

The Company  completed the survey of its software  vendors in the fourth quarter
of 1998.  The bulk of the  Company's  vendors  have already  provided  compliant
versions of their software.  The Company continues to monitor all material third
party  software not  indicated to be Year 2000  compliant  and believes that few
vendors, if any, will not provide compliant versions by the middle of 1999.

The Company has received  representations  that its phone and voice mail systems
became Year 2000 compliant through upgrades  completed during the second quarter
of 1999. As to its phone service  providers,  the Company has offices located at
12 disparate  geographical locations all served by different local phone service
providers  and  the  Company   contracts   with  two  long  distance   carriers.
Consequently,  the  Company  can shift  telecommunications  through any of these
locations should any other location be down. Further, neither the Company's base
software nor updates are provided exclusively via downloading.  Virtually all of
the  Company's  base  software  and updates are  provided to  customers  through
magnetic media.

Based on information gathered to date, the Company is not presently aware of any
Year 2000 issue that could materially  affect the Company's  operations,  either
self-originated   or  caused  by  third-party   service  vendors  or  providers.
Management  believes that all mission  critical systems will be compliant by the
Year 2000.  Nevertheless,  there can be no  assurance  that the Company will not
experience some operating  difficulties as a result of Year 2000 issues. If they
occur, these difficulties could require the Company to incur unanticipated costs
to remedy the problems and, either individually or collectively, have a material
adverse effect on the Company's business  operations and financial results.  The
Company has not yet determined the cost of completing its  investigation  or the
cost of any  modification  or  remediation  that may be required to correct Year
2000  issues.  Costs  incurred  to date to assess Year 2000 issues have not been
significant  and have been funded  through  operating  cash  flows.  The Company
intends to develop  contingency  plans for its  significant  systems that can be
implemented  on or after  January  1,  2000 in the  event  of a  system  failure
resulting from the century change.

COMPANY  DEVELOPED  SOFTWARE.  The Company develops software programs for use by
financial  institutions to automate various  transactions  and processes.  These
programs  often are highly  dependent upon  historical or dynamic  financial and
other data that,  if the programs are not able to  distinguish  between the Year
2000 and other century-end  years,  could be misreported or  misinterpreted  and
cause significant resulting calculation errors. This data is often acquired from
other systems that may or may not be Year 2000 compliant,  further  exacerbating
the  problem.  The  Company's  financial  institution  customers  are subject to
regulatory  scrutiny;  any such errors could subject them to civil or regulatory
action, or both, resulting in large fines, penalties or other costs.

Additional  consequences  of the Year  2000  issue for the  Company's  financial
institution   customers  may  include  systems  failures  and  business  process
interruption,  including,  among other things, a temporary  inability to process
transactions,  satisfy  regulatory  obligations,  or  engage in  similar  normal
business  activities.  In addition,  the impact of Year 2000 issues may severely
impair  the  ability  of the  Company's  customers  to  purchase  the  Company's
products, or to make payments on software or services previously purchased.

                                       18

<PAGE>

Concern over Year 2000 issues is permeating the financial services industry, and
management  expects that the  resolution of these  concerns will likely absorb a
substantial portion of financial institution  information technology budgets and
attention in the near term (with an associated decreased focus on other business
initiatives,   including  purchase  decisions  with  respect  to  the  Company's
software).  Year  2000  issues  faced  by its  customers  could  materially  and
adversely affect the Company's operations and financial results through the Year
2000.

The Federal Financial Institutions  Examination Council (the "FFIEC") has issued
a series  of  Statements  beginning  in June  1996  requiring  that the  various
financial institutions regulated by FFIEC member agencies provide assurance that
they will be capable of  conducting  business as usual in 2000 and into the 21st
century. To this end, and among other obligations,  each institution is required
to survey its systems and  operations  (including  software and vendor  supplied
services), determine any deficiencies,  remediate to correct deficiencies,  test
mission  critical  third party  software and services to confirm their Year 2000
readiness after  remediation,  and develop  contingency  plans against the event
that a  mission  critical  item,  service  or  process  fails  to be  Year  2000
compliant.  Further  information on the FFIEC mandate and related matters can be
found at the FFIEC's  website,  www.ffiec.gov/y2k.  In support of its customers'
obligations resulting from the FFEIC's Statements, the Company has made the Year
2000 issue a significant  priority and assigned a task force with responsibility
for an ongoing  effort to  minimize  Year  2000-related  risks  relative  to the
Company's products.

The Company has  completed  its review of all of its software  products for Year
2000 compliance, and has determined that most of the Company's standard software
products are Year 2000 compliant.  The Company has not undertaken,  and does not
intend  to  undertake,  a review of the many  customized  versions  of  software
products  that it has provided  customers.  The Company has  developed a plan to
discontinue  some of its standard  products  prior to December 31, 1999, and the
Year 2000 issue has been one of the factors  considered in those decisions.  For
those  products  that will not  continue  to be  offered,  generally a Year 2000
compliant replacement product currently exists.

For standard  products that will  continue to be offered,  but are not currently
Year 2000 compliant, the Company has developed and executed a plan for resolving
such  compliance-related  issues.  A matrix  describing  the  Company's  product
compliance  (including a comprehensive  definition to determine such compliance)
has been communicated to the Company's  customers and is available for review on
the Company's  website.  The financial  impact of making the required changes to
the  software  programs  is  not  expected  to  be  material  to  the  Company's
consolidated  financial  position,  results of  operations  or cash  flows.  The
Company  acquired  all of the  equity  interests  in  MECA  in May  1999  and in
Ultradata  in August  1999.  Although  the  products of both  organizations  are
represented  as being  Year  2000  compliant,  none of the  products  of MECA or
Ultradata  are  included in the  foregoing  discussion.  The Company  intends to
complete  its Year 2000  review of the MECA and  Ultradata  products  during the
third  quarter  of  1999  consistent  with  the  standards  established  for the
Company's other products.

Information  on the  Company's  website is  provided to  customers  for the sole
purpose of assisting  them in planning for the  transition  to the Year 2000 and
includes the Company's  definition of Year 2000 compliance,  product  compliance
status, and, in the case of the Laser

                                       19

<PAGE>

Pro Closing/Lending  product,  includes test guides. This information is updated
at  least  quarterly  so  that  the  Company's   customers  can  access  current
information on the Year 2000 compliance  status of the Company's  products.  The
matrix does not provide  certification of Year 2000 compliance and customers are
cautioned  that they should  independently  confirm Year 2000  compliance of the
Company's products.

The  Company has  developed  a standard  Year 2000  compliance  warranty  and is
offering it to customers with respect to those products that will continue to be
offered into the next century.  This  warranty is consistent  with the Company's
standard product warranties, extends no indemnities, and maintains the liability
cap applying otherwise in its licenses.

Financial institutions,  financial institution regulators,  and the many vendors
supplying the financial  services  industry have not developed a consistent  and
comprehensive  definition of what constitutes  "compliance"  with the Year 2000.
This,  coupled  with the  different  combinations  of  software,  firmware,  and
hardware  used by customers may lead to disputes  against the Company  regarding
the  operation of its  software.  The outcome of such disputes and the impact on
the Company are not estimable at this time.

MARKET RISK

The Company has not entered into derivative financial  instruments.  The Company
may be exposed to future interest rate changes on its debt. The Company does not
believe that a  hypothetical  10 percent  change in interest  rates would have a
material effect on the Company's cashflow.

LIQUIDITY AND CAPITAL RESOURCES

Net cash provided by  operations  was $5.6 million for the six months ended June
30, 1999 compared to $6.3 million for the same period in 1998.  Working  capital
decreased  $4.4 million to $12.6  million at June 30, 1999 from $17.0 million at
December 31, 1998. The decrease resulted  primarily from liabilities  assumed in
the MECA acquisition in May 1999.

Net cash used in investing  activities was $7.8 million for the six months ended
June 30, 1999 compared to $2.4 million for the same period in 1998. The increase
in cash used in investing  activities is due principally to cash used in the MCS
acquisition  and  investments  in  Ultradata  stock.  See  Note  8 of  Notes  to
Consolidated Financial Statements.

Net cash provided by financing  activities of $3.0 million during the six months
ended  June 30,  1999 was  principally  attributable  to net  proceeds  from the
Company's  lines of credit and from the sale of common stock,  offset in part by
payments on long term debt assumed in the MECA acquisition and cash used for the
repurchase  of common  stock.  Net cash  used in  financing  activities  of $1.3
million for the same period in 1998 was  primarily  attributable  to payments on
the Company's line of credit.

Days sales outstanding (DSO's) in accounts receivable, including both billed and
unbilled accounts receivable, was 100 days at June 30, 1999 compared to 108 days
June 30, 1998. The Company's  project-oriented  business often requires unbilled
accounts  receivable  and  milestone  billings,  both of which often have longer
collection cycles.  Unbilled accounts  receivable were

                                       20

<PAGE>

$7.1 million, or 22.9% of total accounts  receivable,  at June 30, 1999 compared
to $5.2 million, or 22.3% of total accounts receivable, at June 30, 1998.

Future cash  requirements  could  include,  among  other  things,  purchases  of
companies,   products  or  technologies,   expenditures  for  internal  software
development,  capital  expenditures  necessary to the expansion of the business,
and  installment  payments  on debt  related  to  acquisitions.  Available  cash
resources  include cash generated by the Company's  operations  plus a revolving
line of credit up to $15.0  million,  of which $7.5  million  was  available  at
August 13, 1999. See Note 8 of Notes to Consolidated  Financial Statements for a
description of the Company's current credit facilities.

The  Company  may  require  additional  funds to  support  its  working  capital
requirements,  future  acquisitions  or for other purposes and may seek to raise
such additional  funds through one or more public or private  financings of debt
or equity,  or from other  sources.  No assurance  can be given that  additional
financing  will be  available  or, if  available,  that such  financing  will be
obtainable on terms favorable to the Company or its shareholders.

From time to time the Company  receives  contract  claims from its customers and
other parties,  including  requests for full or partial  refunds of moneys paid,
and initiates contract claims against its customers and other parties, including
claims for payment of unpaid  invoices.  Although there can be no assurance that
such claims, either alone or in the aggregate,  will not have a material adverse
effect on the Company's results of operations or financial position, the Company
believes  that as of the date of this  filing no such  claims  will have such an
effect.

                                       21

<PAGE>


                           PART II - OTHER INFORMATION

ITEM 4 .  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

The annual meeting of the  shareholders  of the Company was held on May 14, 1999
at which the following actions were taken:

1. The shareholders  elected three nominees for Class 3 Director to the Board of
Directors of the Company.  The three Class 3 Directors  elected,  along with the
voting results, are as follows:

                                No. of                           No. of
Name                        Shares Voting For            Shares Withheld Voting
- ----                        -----------------            -----------------------
J. Kenneth Brody              4,341,171                          232,132
Robert T. Jett                4,341,371                          231,932
Lorraine O. Legg              4,326,471                          246,832

2. The shareholders approved an amendment to the Company's 1995 Consolidated and
Restated Stock Option Plan to increase the aggregate  number of shares of Common
Stock that may be issued  thereunder by 500,000  shares  (2,281,131  shares were
voted  affirmatively,  1,522,950  shares  were voted  negatively,  7,007  shares
abstained from voting and there were 762,215 broker non-votes).

3. The  shareholders  approved an amendment to the  Company's  Restated  Outside
Director  Compensation and Stock Option Plan to increase the aggregate number of
shares  of  Common  Stock  that  may be  issued  thereunder  by  100,000  shares
(2,817,157   shares  were  voted   affirmatively,   983,326  shares  were  voted
negatively,  10,605 shares  abstained  from voting and there were 762,215 broker
non-votes).

4. The  shareholders  approved  the  appointment  of Arthur  Andersen LLP as the
independent  accountants  of the Company for the year ending  December  31, 1999
(4,547,282 shares were voted affirmatively,  23,021 shares were voted negatively
and 3,000 shares abstained from voting).

                                       22

<PAGE>

ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

(a) Exhibits

The exhibits filed as part of this report are listed below:

Exhibit Number and Description

10.1     Financing  Agreement  dated as of August  13,  1999  among  Registrant,
         ULTRADATA  Corporation,  MECA Software,  L.L.C.,  Moneyscape  Holdings,
         Inc.,  Foothill  Capital  Corporation,  Ableco  Finance  L.L.C., Levine
         Leichtman Capital Partners II, L.P. and Foothill Partners III, L.P.

10.2     Third  Amendment  to  Office  Lease   dated  August  11,  1999  between
         Registrant and John Hancock Mutual Life Insurance Company.

10.3     Employment,  Confidentiality and Invention Agreement dated December 12,
         1997, as amended May 27, 1999 among  Registrant,  MECA Software  L.L.C.
         and Paul D. Harrison  (Confidential  treatment has been  requested with
         respect to certain information).

27       Financial Data Schedule


(b) Reports on Form 8-K

A Form 8-K was filed with the Securities and Exchange Commission on June 2, 1999
with respect to the acquisition of MECA Software, L.L.C. by the Registrant.


                                       23

<PAGE>

                                   SIGNATURES


Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.


Date:   August 16, 1999         CFI PROSERVICES, INC.

                                By: /s/ MATTHEW W. CHAPMAN
                                ------------------------------------
                                Matthew W. Chapman
                                Chairman and Chief Executive Officer
                                (Principal Executive Officer)



                                By: /s/ KURT W. RUTTUM
                                ------------------------------------
                                Kurt W. Ruttum
                                Vice President and Chief Financial Officer
                                (Principal Financial and Accounting Officer)



                                       24






                               FINANCING AGREEMENT
                           Dated as of August 13, 1999


                                  by and among


                   CFI PROSERVICES, INC. and its Subsidiaries,


     the financial institutions or funds identified herein as the "Lenders",


             FOOTHILL CAPITAL CORPORATION, as Administrative Agent,


                                       and


                     ABLECO FINANCE LLC, as Collateral Agent



<PAGE>


                               FINANCING AGREEMENT

                  Financing Agreement, dated as of August 13, 1999, by and among
CFI PROSERVICES,  INC., an Oregon corporation ("CFI"),  ULTRADATA CORPORATION, a
Delaware   corporation   and  successor  by  merger  to  UFO   Acquisition   Co.
("Ultradata"),  MECA SOFTWARE,  L.L.C.,  a Delaware  limited  liability  company
("MECA"), MONEYSCAPE HOLDINGS, INC., an Oregon corporation ("MSHI"), each of the
financial  institutions or funds that is a signatory to this Agreement (together
with  its  successors  and  permitted  assigns,   individually,   "Lender"  and,
collectively,   "Lenders"),   FOOTHILL   CAPITAL   CORPORATION,   a   California
corporation, as administrative agent for the Lenders (in such capacity, together
with its  successors,  if any, in such capacity,  "Administrative  Agent"),  and
ABLECO FINANCE LLC, a Delaware limited  liability  company,  as collateral agent
for the Lender Group (in such capacity, together with its successors, if any, in
such capacity, "Collateral Agent").


                                    RECITALS

                  The Loan Parties have asked the Lender Group to extend  credit
to the Borrower consisting of (a) a term loan designated as "Term Loan A" in the
principal amount of $35,000,000.00,  (b) a term loan designated as "Term Loan B"
in the principal amount of  $30,000,000.00,  and (c) a revolving credit facility
in an  aggregate  principal  amount  not to  exceed  $15,000,000.00  at any time
outstanding.  The Lender  Group is willing to extend such credit to the Borrower
subject to the terms and conditions hereinafter set forth.

                  In  consideration  of  the  premises  and  the  covenants  and
agreements contained herein, the parties hereto agree as follows:

                                   ARTICLE I

                           DEFINITIONS; CERTAIN TERMS

                  SECTION 1.01. Definitions.   As used  in  this  Agreement, the
following terms shallhave the respective meanings indicated below, such meanings
to be applicable equally to both the singular and plural forms of such terms:

                  "Account Debtor" means each debtor, customer or obligor in any
way obligated on or in connection with any Account Receivable.

                  "Account   Receivable"   means  all  currently   existing  and
hereafter arising accounts,  contract rights, and all other forms of obligations
owing to one or more of the Loan Parties  arising out of the sale,  license,  or
lease of goods or general  intangibles  or the rendition of services by the Loan
Parties,  irrespective of whether earned by performance, any and all such rights
or obligations evidenced by chattel paper, instruments or documents, and any and
all credit insurance, guaranties, or security therefor.

                  "Acquisition"  means  the  acquisition  of  all of the Capital
Stock of any Person or all or substantially all of the assets of any Person.

                                       1

<PAGE>

                  "Acquisition   Qualification"   means,  with  respect  to  any
representation or warranty  hereunder that is expressly  qualified by the phrase
"subject  to the  Acquisition  Qualification"  and  solely  to the  extent  such
representation or warranty relates to (a) Ultradata as of the Effective Date, or
(b) property of Ultradata in existence  and owned by Ultradata on the  Effective
Date, a qualification  that such  representation or warranty is made to the best
knowledge of the  applicable  Loan Parties;  it being  expressly  understood and
agreed that the Acquisition Qualification shall not apply to such representation
or warranty  relative to (1)  Ultradata  after the Effective  Date,  and (2) any
property of Ultradata acquired or arising after the Effective Date.

                  "Action" has the meaning specified therefor in Section 11.12.

                  "Administrative  Agent" means Foothill Capital Corporation,  a
California  corporation,  solely in its capacity as administrative agent for the
Lenders, and shall include any successor administrative agent.

                  "Administrative  Agent  Account"  means an  account  at a bank
designated by  Administrative  Agent from time to time as the account into which
the  Borrower   and  the  other  Loan   Parties   shall  make  all  payments  to
Administrative  Agent for the  benefit of the Lender  Group,  and into which the
Lender  Group  shall  make all  payments  to  Administrative  Agent,  under this
Agreement and the other Loan Documents.  Initially,  until  Administrative Agent
notifies  Administrative  Borrower (for the benefit of the Loan Parties) and the
Lender Group to the  contrary,  the  Administrative  Agent Account shall be that
certain  deposit  account  bearing  account number  323-266193 and maintained by
Administrative  Agent with The Chase  Manhattan  Bank,  4 New York  Plaza,  15th
Floor, New York, New York 10004.

                  "Administrative Borrower" has the meaning set forth in Section
11.24.

                  "Affiliate"  means,  as to any Person,  any other  Person that
directly  or  indirectly  through  one  or  more  intermediaries,  controls,  is
controlled  by, or is under common  control with,  such Person.  For purposes of
this definition,  "control" of a Person means the power, directly or indirectly,
either to (i) vote 10% or more of the Capital Stock having ordinary voting power
for the election of directors (or Persons  performing similar functions) of such
Person or (ii) direct or cause the direction of the  management  and policies of
such Person whether by contract or otherwise. Notwithstanding anything herein to
the  contrary,  in no event  shall the  Lender  Group or any  member  thereof be
considered an "Affiliate" of any Loan Party,  except to the extent that a member
of the Lender Group qualifies under clause (i) hereof.  Solely in respect of any
member of the Lender  Group,  an Affiliate  also shall include (y) an investment
fund or managed  account managed by such member of the Lender Group or any other
Person  referred to in the first sentence of this  definition in respect of such
member of the Lender Group,  or (z) is an investment  manager of such investment
fund or managed account.

                  "Agent" means Administrative Agent or Collateral Agent, as the
context requires.

                  "Agent-Related  Persons"  means  Administrative  Agent and any
successor agents thereto, and Collateral Agent and any successor agents thereto,
together  with  their  respective  Affiliates,  and  the  officers,   directors,
employees,  counsel,  agents,  and  attorneys-in-fact  of such Persons and their
Affiliates.

                                       2
<PAGE>

                  "Agreement" means this Financing Agreement,  together with all
Exhibits and Schedules hereto.

                  "Assignment and Acceptance" has the meaning specified therefor
in Section 11.07(g).

                  "Authorized Person" means, with respect to any Loan Party, any
officer or other employee of such Loan Party.

                  "Availability"  means,  as of any date of  determination,  the
amount of Revolving  Loans that the Borrower is entitled to borrow,  such amount
being the difference  derived when (a) the Revolving  Facility Usage  (including
any amounts  that the Lender Group may have paid for the account of the Borrower
pursuant to any of the Loan  Documents and that have not been  reimbursed by the
Borrower) is subtracted  from (b) the lesser of (i) the Borrowing  Base and (ii)
the Maximum  Revolving  Amount.  If the Revolving  Facility Usage is equal to or
greater than the  Borrowing  Base or the Maximum  Amount,  Availability  is zero
(-0-).

                  "Bankruptcy Code" means the  United States Bankruptcy Code (11
U.S.C. ss. 101 et seq.), as amended, and any successor statute.

                  "Board"  means  the  Board of Governors of the Federal Reserve
System of the United States.

                  "Book Value" means, as to any Inventory, the lower of (i) cost
(as reflected in the general  ledger of the Borrower  before  customary (but not
extraordinary)  reserves  established  by the  Borrower  in  good  faith  and in
accordance  with  GAAP)  and (ii)  market  value,  in each  case  determined  in
accordance with GAAP calculated on a first in first out basis).

                  "Borrower" means,  individually and collectively,  and jointly
and severally,  CFI, MSHI,  MECA,  and  Ultradata,  and any other  Subsidiary of
Borrower that in the future executes and delivers a joinder to this Agreement as
a Borrower with the written concurrence of the Required Lenders.

                  "Borrowing Base" means, as of any date of  determination,  the
result of: (1) the lesser of (a) the result of (i) the sum of (y) the product of
85% and the Net Amount of Eligible Accounts Receivable  (Non-Maintenance)  as of
such date,  plus (z) the lesser of (I) the  product of 85% and the Net Amount of
Eligible Accounts Receivable (Maintenance) as of such date, and (II) $2,000,000,
less (ii) the amount, if any, of the Dilution  Reserve,  and (b) an amount equal
to  Borrower's   Collections  with  respect  to  Accounts   Receivable  for  the
immediately preceding 60 day period; minus (2) the aggregate amount of reserves,
if any,  established by Administrative Agent under the Loan Documents (including
under Section 2.01(b) hereof).

                  "Borrowing Base Certificate"  means a certificate  signed by a
Responsible  Official of the Borrower and setting forth the  calculation  of the
Borrowing Base in compliance with Section 6.01(a)(vi), substantially in the form
of Exhibit B-1.

                  "Business Day" means any day other than a Saturday,  Sunday or
other day on which  commercial banks in New York City are authorized or required
to close.

                                       3
<PAGE>

                  "Capital  Expenditures"  means, with respect to any Person for
any period,  the sum of (i) the aggregate of all expenditures by such Person and
its  Subsidiaries  during such period that in accordance with GAAP are or should
be included in "property, plant equipment" or similar fixed asset account on its
balance  sheet,  whether  such  expenditures  are paid in cash or  financed  and
including all Capitalized  Lease Obligations paid or payable during such period,
and (ii) to the extent not  covered by clause (i) above,  the  aggregate  of all
expenditures  by such  Person and its  Subsidiaries  to acquire by  purchase  or
otherwise  the business or fixed  assets of, or the Capital  Stock of, any other
Person.  For the purpose of calculating the amount of expenditures in clause (i)
above, any expenditures relating to capitalization of software development costs
shall  be  excluded  if such  software  development  costs  are  required  to be
capitalized in accordance with GAAP.

                  "Capitalized  Lease"  means,  with respect to any Person,  any
lease of real or personal  property  by such Person as lessee  which is required
under GAAP to be capitalized on the balance sheet of such Person.

                  "Capitalized  Lease  Obligations"  means,  with respect to any
Person,  obligations  of such  Person  and its  Subsidiaries  under  Capitalized
Leases, and, for purposes hereof, the amount of any such obligation shall be the
capitalized amount thereof determined in accordance with GAAP.

                  "Capital Stock" means (i) with respect to any Person that is a
corporation, any and all shares, interests,  participations or other equivalents
(however designated and whether or not voting) of corporate stock, and (ii) with
respect  to any  Person  that is not a  corporation,  any  and all  partnership,
limited liability company, or other equity interests of such Person.

                  "Cash and Cash  Equivalents"  means all cash and any presently
existing or hereafter arising deposit account balances,  certificates of deposit
or other financial  instruments  properly  classified as cash equivalents  under
GAAP.

                  "Cash Flow  Ratio"  means,  for any  period,  the ratio of (i)
Consolidated  EBITDA of the Borrower and its  Subsidiaries  for such period,  to
(ii) Consolidated Net Interest Expense of the Borrower and its Subsidiaries,  to
the extent paid or required to be paid in cash, for such period.  In determining
the Cash Flow Ratio for a  particular  period (A) pro forma effect will be given
to: (1) the  incurrence,  repayment or  retirement  of any  Indebtedness  by the
Borrower  and its  Subsidiaries  since the  first day of such  period as if such
Indebtedness was incurred, repaid or retired on the first day of such period and
(2) the  acquisition  (whether by purchase,  merger or otherwise) or disposition
(whether by sale,  merger or  otherwise)  of any property or assets  acquired or
disposed of by any of the Borrower and its  Subsidiaries  since the first day of
such period, as if such acquisition or disposition  occurred on the first day of
such period; (B) interest on Indebtedness  bearing a floating interest rate will
be  computed  as if the rate in effect on the date of  computation  had been the
applicable rate for the entire period;  (C) if such  Indebtedness  bears, at the
option of the Borrower,  a fixed or floating rate of interest,  interest thereon
will be computed by applying, at the option of the Borrower, either the fixed or
floating  rate;  and (D) the amount of  Indebtedness  under a  revolving  credit
facility  will  be  computed  based  upon  the  average  daily  balance  of such
Indebtedness during such period.

                                       4
<PAGE>

                  "Certificates"  has  the meaning specified therefor in Section
2.07.

                  "CFI"  has  the  meaning  specified  therefor  in the preamble
hereto.

                  "CFI  Class A  Preferred  Stock"  means the Class A  Preferred
Stock of CFI, having the rights and preferences set forth in Schedule P-1.

                  "Change  of  Control"  means  each  occurrence  of  any of the
following:

                  (a) the acquisition,  directly or indirectly, by any person or
group (within the meaning of Section 13(d)(3) of the Exchange Act) of beneficial
ownership  of more than 25% of the  aggregate  outstanding  voting  power of the
Capital Stock of CFI; or

                  (b) during any period of two  consecutive  years,  individuals
who at the  beginning of such period  constituted  the Board of Directors of CFI
(together  with any new directors  whose  election by such Board of Directors or
whose  nomination for election by the shareholders of CFI was approved by a vote
of at least 66 2/3% of the directors of CFI then still in office who were either
directors at the beginning of such period,  or whose  election or nomination for
election  was  previously  so  approved)  cease for any reason to  constitute  a
majority of the Board of Directors of CFI then in office; or

                  (c) (i) any  Loan  Party  consolidates  with  or  merges  into
another  entity (other than another Loan Party) or conveys,  transfers or leases
all or substantially  all of its property and assets to any Person,  or (ii) any
entity (other than another Loan Party) consolidates with or merges into any Loan
Party,  which in either event (i) or (ii) is pursuant to a transaction  in which
the   outstanding   voting  Capital  Stock  of  the  applicable  Loan  Party  is
reclassified  or  changed  into or  exchanged  for  cash,  securities  or  other
property; or

                  (d) less than 100% of all of the voting  Capital  Stock of any
Loan  Party  (other  than  CFI)  shall be owned  and  controlled,  beneficially,
directly, and of record, by the Loan Parties.
                  "Collateral"  means all of the  property  and  assets  and all
interests  therein and proceeds  thereof now owned or hereafter  acquired by any
Person upon which a Lien is granted or purported to be granted by such Person as
security for all or any part of the Obligations.

                  "Collateral  Agent"  means  ABLECO  FINANCE  LLC,  a  Delaware
limited  liability  company,  solely in its capacity as collateral agent for the
Lender Group, and shall include any successor collateral agent.

                  "Collateral  Agent's  Account"  means  an  account  at a  bank
designated by the  Collateral  Agent from time to time as the account into which
the Borrower and the other Loan Parties, the Administrative  Agent, or any other
member of the Lender Group,  shall make all payments to  Collateral  Agent under
this Agreement and the other Loan Documents.  Initially,  until Collateral Agent
notifies  Administrative  Borrower  (for  the  benefit  of  the  Loan  Parties),
Administrative Agent, and the other members of the Lender Group to the contrary,
the  Collateral  Agent's  Account  shall be the  Collection  Account  maintained
pursuant to the Revolving  Credit Agreement dated as of February 9, 1999, by and
among Ableco  Finance LLC, the "Lenders"

                                       5
<PAGE>

listed therein,  The Chase Manhattan Bank, N.A., as "Administrative  Agent", and
Chase Bank of Texas, National Association, as "Collateral Agent".

                  "Collection  Rule  Overadvance"  means,  as  of  any  date  of
determination,  an  amount  equal to the  result  (so  long as it is a  positive
amount) of (a) the aggregate  outstanding  amount of Obligations,  minus (b) the
product  of  (i)  2.67,  multiplied  by  (ii)  an  amount  equal  to  Borrower's
Collections with respect to Accounts Receivable for the immediately preceding 13
consecutive week period.

                  "Collections" means all cash, checks, notes, instruments,  and
other items of payment  (including  insurance and  condemnation  proceeds,  cash
proceeds of sales and other  voluntary or involuntary  dispositions of property,
rental proceeds, and tax refunds).

                  "Commitment" means the Revolving Credit  Commitment,  the Term
Loan A Commitment,  the Term Loan B Commitment,  or the Total Commitment, as the
context requires.

                  "Commitment Percentage" means, with respect to any Lender, the
ratio of (i) the amount of the  Commitment  of such Lender to (ii) the aggregate
amount of the Commitments of all of the Lenders.

                  "CFI"  has  the  meaning  specified  therefor  in the preamble
hereto.

                  "Confidential    Information"    means    any    confidential,
proprietary,  or  non-public  information  supplied  to it by the  Loan  Parties
pursuant to this  Agreement or the other Loan  Documents  which is identified in
writing  by  Administrative  Borrower  on  behalf of the Loan  Parties  as being
confidential  pursuant  to  this  definition  or  otherwise  at,  or  reasonably
concurrent  with,  the time the same is  delivered  to such member of the Lender
Group (and which at the time is not, and does not  thereafter  become,  publicly
available or  available  to such member of the Lender Group from another  source
not known by such member of the Lender Group to be subject to a  confidentiality
obligation not to disclose such information).  The foregoing  provision relative
to timing of  Administrative  Borrower's  identification  of such information as
being confidential notwithstanding, the following categories of information that
is   confidential,   proprietary,   or  non-public   hereby  are  designated  by
Administrative Borrower as confidential for purposes of this definition (subject
to the same not being  publicly  available  or  available  to such member of the
Lender Group from another source not known by such member of the Lender Group to
be subject to a  confidentiality  obligation not to disclose such  information):
all  systems  and tools,  object and source  codes,  procedure  codes,  software
documentation,  computer software programs, subroutines, modules, modifications,
upgrades,  and  interfaces  owned or developed by any of the Loan  Parties;  all
non-public  business and marketing  plans of the Loan Parties;  and all customer
lists, customer agreements, customer specifications, and customer information of
the Loan Parties.

                  "Consolidated  Current  Assets"  means,  with  respect  to any
Person at any date, all assets that, as of the date of determination thereof and
in  accordance  with  GAAP,   should  be  classified  as  current  assets  on  a
consolidated balance sheet of such Person and its Subsidiaries at such date.

                                       6
<PAGE>

                  "Consolidated  Current Liabilities" means, with respect to any
Person  at any  date,  all  liabilities  that,  as of the date of  determination
thereof and in accordance with GAAP, should be classified as current liabilities
on a consolidated balance sheet of such Person and its Subsidiaries at such date
including, without limitation, all Indebtedness (including,  without limitation,
the  Obligations)  payable on demand or within one year after such date (whether
by final maturity,  required  prepayment or otherwise) without any option on the
part of the  obligor to extend or renew  beyond  such year,  but  excluding  the
current  portion of the Term Loans and of other long term debt that is  existing
as of the Effective Date and set forth on Schedule 6.02(b).

                  "Consolidated  EBITDA"  means,  with respect to any Person for
any period,  the  Consolidated  Net Income of such Person for such period,  plus
without  duplication,  the sum of the  following  amounts of such Person and its
Subsidiaries  for  such  period  and  to  the  extent  deducted  in  determining
Consolidated  Net Income of such Person for such period:  (A)  Consolidated  Net
Interest  Expense,  (B)  income  tax  expense,  (C)  depreciation  expense,  (D)
amortization expense (including amortization of goodwill, intangibles, purchased
software costs,  software  development  costs capitalized prior to the Effective
Date, and software development costs capitalized after the Effective Date to the
extent such costs are required to be capitalized in accordance  with GAAP),  (E)
(i)  extraordinary or unusual losses and other losses from sales of assets other
than  Inventory  sold in the  ordinary  course of  business,  less (ii)  without
duplication,  the sum of (y) extraordinary or unusual gains and other gains from
sales of assets other than Inventory sold in the ordinary course of business and
(z) any  capitalized  software  development  costs  other  than  those  software
development  costs required to be  capitalized in accordance  with GAAP, and (F)
Permitted Preferred Stock dividends.

                  "Consolidated  Net Income"  means,  with respect to any Person
for any period,  the net income (loss) of such Person and its  Subsidiaries  for
such period, determined on a consolidated basis and in accordance with GAAP, but
excluding  from  the   determination   of   Consolidated   Net  Income  (without
duplication) (a) any extraordinary or non-recurring  gains or losses or gains or
losses from Dispositions, (b) restructuring charges, (c) effects of discontinued
operations and (d) interest income.

                  "Consolidated Net Interest Expense" means, with respect to any
Person  for  any  period,   gross  interest  expense  of  such  Person  and  its
Subsidiaries  for such period  determined  in conformity  with GAAP  (including,
without  limitation,  interest expense paid to Affiliates of such Person),  less
(i) the sum of (A) interest income for such period and (B) gains for such period
on Hedging  Agreements (to the extent not included in interest  income above and
to the extent not deducted in the  calculation of such gross interest  expense),
plus (ii) the sum of (A) losses for such  period on Hedging  Agreements  (to the
extent not included in such gross interest expense) and (B) the upfront costs or
fees for such  period  associated  with  Hedging  Agreements  (to the extent not
included in gross interest expense), each determined on a consolidated basis and
in accordance with GAAP for such Person and its Subsidiaries.

                  "Consolidated  Tangible Net Worth" means,  with respect to any
Person at any time, (i) the sum of the following accounts (or their equivalents)
set forth on a  consolidated  balance sheet of such Person and its  Subsidiaries
prepared in  accordance  with GAAP:  the par or stated value of all  outstanding
Capital  Stock,  capital  surplus and  retained  earnings  (or less  accumulated
deficits),  less (ii) all intangibles included on the asset side of such balance
sheet,

                                       7
<PAGE>

including,   without  limitation,   goodwill  (including  any  amounts,  however
designated on such balance sheet,  representing the excess of the purchase price
paid for assets or stock acquired over the value  assigned  thereto on the books
of such Person and its  Subsidiaries),  deferred tax assets,  prepaid  expenses,
patents, trademarks, trade names, copyrights and similar intangibles.

                  "Contingent Obligation" means, with respect to any Person, any
obligation   of  such  Person   guaranteeing   or  intended  to  guarantee   any
Indebtedness,  leases, dividends or other obligations ("primary obligations") of
any other  Person (the  "primary  obligor") in any manner,  whether  directly or
indirectly,  including, without limitation, (i) the direct or indirect guaranty,
endorsement  (other than for  collection  or deposit in the  ordinary  course of
business),  co-making,  discounting  with recourse or sale with recourse by such
Person of the  obligation  of a primary  obligor,  (ii) the  obligation  to make
take-or-pay or similar  payments,  if required,  regardless of nonperformance by
any other party or parties to an agreement, (iii) any obligation of such Person,
whether or not  contingent,  (A) to purchase any such primary  obligation or any
property  constituting  direct or indirect security therefor,  (B) to advance or
supply funds (1) for the purchase or payment of any such primary  obligation  or
(2) to maintain  working  capital or equity  capital of the  primary  obligor or
otherwise to maintain the net worth or solvency of the primary  obligor,  (C) to
purchase property,  assets,  securities or services primarily for the purpose of
assuring the owner of any such primary  obligation of the ability of the primary
obligor to make payment of such primary obligation or (D) otherwise to assure or
hold  harmless  the holder of such  primary  obligation  against loss in respect
thereof,  provided,  however,  that the term "Contingent  Obligation"  shall not
include any products warranties extended in the ordinary course of business. The
amount of any Contingent Obligation shall be deemed to be an amount equal to the
stated or  determinable  amount of the primary  obligation with respect to which
such  Contingent  Obligation  is made (or, if less,  the maximum  amount of such
primary  obligation for which such Person may be liable pursuant to the terms of
the  instrument  evidencing  such  Contingent  Obligation)  or, if not stated or
determinable,  the maximum reasonably anticipated liability with respect thereto
(assuming such Person is required to perform thereunder),  as determined by such
Person in good faith.

                  "copyright"  shall have the  meaning  ascribed to such term in
Copyright Act, and includes unregistered copyrights.

                  "Copyright Act" means the United States Copyright Act of 1976,
as amended, and any successor statute, and the rules promulgated thereunder.

                  "Copyright  Security  Agreement"  means a  Copyright  Security
Agreement,  by the Loan Parties in favor of Collateral  Agent for the benefit of
the Lender Group, in form and substance satisfactory to Collateral Agent.

                  "Default"  means an event which,  with the giving of notice or
the lapse of time or both, would constitute an Event of Default.

                  "Defaulting  Lender" means any Lender with a Revolving  Credit
Commitment  that fails to make any  payment to  Administrative  Agent that it is
required to make  hereunder on any  Settlement  Date and that has not cured such
failure by making such payment  within 1 Business Day after written  demand upon
it by Administrative Agent to do so.

                                       8
<PAGE>

                  "Defaulting  Lenders  Rate" means the  Reference  Rate for the
first  3 days  from  and  after  the  date  the  relevant  payment  is due  and,
thereafter, at the interest rate then applicable to the relevant Revolving Loan.

                  "Designated  Account"  means account  number  153690959611  of
Administrative  Borrower  maintained with Administrative  Borrower's  Designated
Account Bank, or such other deposit account of Administrative  Borrower (located
within the United States) for the benefit of Borrower and the other Loan Parties
that has been  designated as such,  in writing,  by  Administrative  Borrower to
Administrative Agent.

                  "Designated  Account Bank" means U.S. Bank, N.A., whose office
is located at 111 S.W.  Fifth Avenue,  Suite 400,  Portland,  Oregon 97208,  and
whose ABA number is 123000220.

                  "Dilution Reserve" means, as of any date of determination,  an
amount sufficient to reduce the advance rates against the Net Amount of Eligible
Accounts  Receivable  (Non-Maintenance)  and the Net Amount of Eligible Accounts
Receivable  (Maintenance)  by one percentage  point for each percentage point by
which Dilution is in excess of 6%.

                  "Dilution"  means,  in each case based upon the  experience of
the immediately prior 3 months,  the result of dividing the Dollar amount of (a)
bad debt  write-downs,  discounts,  advertising  or promotion  credits  given to
Account  Debtors,  returns,  credits,  or other  dilution  with  respect  to the
Accounts  Receivable,  by (b) Borrower's  Collections  (excluding  extraordinary
items) plus the Dollar amount of clause (a).

                  "Disposition"  means any  transaction,  or  series of  related
transactions, pursuant to which any Loan Party or any of its Subsidiaries sells,
assigns,  transfers or otherwise disposes of any property or assets (whether now
owned or hereafter  acquired) to any other  Person,  in each case whether or not
the consideration therefor consists of cash, securities or other assets owned by
the acquiring Person,  excluding (a) any sales, leases, or licenses of Inventory
in the ordinary  course of business on ordinary  business terms, or (b) sales or
other  dispositions  of  Permitted  Investments  (other than  Permitted  Toehold
Dispositions).

                  "Dollar," "Dollars" and the symbol "$" each means lawful money
of the United States of America.

                  "Effective Date" means the date, on or before August 13, 1999,
on which all of the conditions precedent set forth in Section 4.01 are satisfied
(or waived by the Lender Group) and the initial Loan is made.

                  "Eligible  Accounts   Receivable"  means  Accounts  Receivable
created by the  Borrower in the ordinary  course of business,  that arise out of
the Borrower's sale of goods,  rendition of services,  or licensing of software,
that  comply  with  the  representations  and  warranties   respecting  Accounts
Receivable  made by the Borrower in the Loan  Documents.  In general,  except as
otherwise  determined by Administrative Agent in its reasonable credit judgment,
such Account would be deemed to be eligible if:

                                       9
<PAGE>

                           (i)  delivery  of  the  merchandise   (including  the
         licensing  of  software)  or the  rendition  of the  services  has been
         completed and the Account Debtor receiving such  merchandise,  software
         license, or services has been billed with respect thereto;

                           (ii) with  respect  to such  Account  Receivable,  no
         return,  rejection,  repossession or dispute has occurred,  the Account
         Debtor has not asserted any setoff, defense or counterclaim,  and there
         has not  occurred  any  extension  of the time for payment  without the
         consent of  Administrative  Agent,  provided  that,  in the case of any
         dispute,  setoff,  defense or  counterclaim  with respect to an Account
         Receivable,  the portion of such Account Receivable not subject to such
         dispute,  setoff, defense or counterclaim will not be ineligible solely
         by reason of this clause (ii);

                           (iii) such Account  Receivable  is lawfully  owned by
         the  Borrower  free and  clear of any Lien  other  than in favor of the
         Lender  Group  and  otherwise  continues  to be in  conformity  in  all
         material respects with all  representations  and warranties made by the
         Borrower  to  the  Lender  Group  with  respect  thereto  in  the  Loan
         Documents;

                           (iv)  such  Account   Receivable  is  unconditionally
         payable in Dollars  within  120 days from the  invoice  date and is not
         evidenced by a promissory  note,  chattel paper or any other instrument
         or other document;

                           (v) no more  than  90  days  have  elapsed  from  the
         invoice  due date  and no more  than 120  days  have  elapsed  from the
         invoice date with respect to such Account Receivable;

                           (vi)  such  Account  Receivable  is not  due  from an
         Affiliate of any Loan Party;

                           (vii) such Account  Receivable does not constitute an
         obligation  of the United  States or any other  Governmental  Authority
         (unless  all  steps  required  by  Administrative  Agent in  connection
         therewith,  including notice to the United States  Government under the
         Federal  Assignment  of Claims  Act,  have been duly  taken in a manner
         satisfactory to Administrative Agent);

                           (viii) (A) the Account Debtor (or the chief executive
         office of the Account  Debtor) with respect to such Account  Receivable
         is located in the continental  United States and is organized under the
         laws of the United  States or any State  thereof,  or (B) such  Account
         Receivable  is  supported  by a  letter  of  credit  or  other  similar
         obligation reasonably satisfactory to Administrative Agent;

                           (ix) in the case of an Account Debtor with respect to
         such  Account  Receivable  that also is a supplier  to or creditor of a
         Borrower,  such Account  Debtor has executed and  delivered a no-offset
         letter  satisfactory  to  Administrative  Agent and the same remains in
         full force and effect;

                           (x) not more than 50% of the aggregate  amount of all
         Accounts  Receivable of the Account Debtor with respect to such Account
         Receivable  have  remained  unpaid 90 days past the invoice due date or
         120 days past the invoice date;

                                       10
<PAGE>

                           (xi) the Account  Debtor with respect to such Account
         Receivable (A) is not subject to an Insolvency Proceeding,  (B) has not
         failed,  suspended  business  operations,  become insolvent or called a
         meeting of its  creditors  for the purpose of obtaining  any  financial
         concession  or  accommodation,  (C)  has  not  had  or  suffered  to be
         appointed a receiver or a trustee for all or a  significant  portion of
         its assets or affairs,  or (D) in the case of an Account  Debtor who is
         an individual,  is not an employee or agent of any Loan Party or any of
         its Affiliates and has not died or been declared incompetent;

                           (xii) such Accounts  Receivable  are not with respect
         to merchandise  (including software) placed on consignment,  guaranteed
         sale, sale or return,  sale on approval,  bill and hold, or other terms
         by  reason  of  which  the  payment  by  the  Account   Debtor  may  be
         conditional;

                           (xiii)  such  Accounts  Receivable  do not  represent
         progress  payments or other advance  billings that are due prior to the
         completion  of  performance  by Borrower of the  subject  contract  for
         merchandise (including software) or services;

                           (xiv)  Administrative  Agent is, and continues to be,
         reasonably  satisfied with the credit standing of the Account Debtor in
         relation  to the amount of credit  extended  and  Administrative  Agent
         believes, in its reasonable discretion, that the prospect of collection
         of such Account Receivable is not impaired for any reason;

                           (xv) such Accounts  Receivable are owed by an Account
         Debtor,  net of any customer  deposit received from such Account Debtor
         that would be applied to the Accounts Receivable of such Account Debtor
         (but without  duplication  of reserves in respect of customer  deposits
         under Section 2.01(b));

                           (xvi)  such  Accounts   Receivable  are  net  of  any
         commission owed to any Person;

                           (xvii)  such  Accounts   Receivable   have  not  been
         transferred to any law firm, legal  department,  collection  agency, or
         collection department of any Loan Party;

                           (xviii) that portion of the Accounts  Receivable with
         respect to an Account  Debtor that does not exceed 10% of all  Eligible
         Accounts Receivable; and

                           (xix) in the case of Accounts  Receivable of a Person
         that  is the  subject  of an  Acquisition  by the  Loan  Parties,  such
         Acquisition is a Permitted  Acquisition and Administrative  Agent shall
         have completed an audit of the Accounts  Receivable of such Person, the
         results  of  which   audit   shall  be   reasonably   satisfactory   to
         Administrative Agent.

                  "Eligible  Transferee"  means (a) a commercial  bank organized
under the laws of the United  States,  or any state  thereof,  and having  total
assets in excess of $100,000,000; (b) a commercial bank organized under the laws
of any  other  country  which  is a  member  of the  Organization  for  Economic
Cooperation and Development or a political  subdivision of any such country, and
having total assets in excess of $100,000,000; provided that such bank is acting
through a branch or agency located in the United States;  (c) a finance company,
insurance

                                       11
<PAGE>

company  or other  financial  institution  or fund that is  engaged  in  making,
purchasing or otherwise  investing in commercial loans in the ordinary course of
its  business  and  having  total  assets  in excess  of  $100,000,000;  (d) any
Affiliate  (other  than  individuals)  of a  Lender;  and (e) any  other  Person
approved in writing by Collateral Agent and Administrative Agent.

                  "Employee  Plan" means an employee  benefit plan (other than a
Multiemployer  Plan)  covered  by  Title  IV of  ERISA  and  maintained  (or was
maintained at any time during the six (6) calendar  years  preceding the date of
any  borrowing  hereunder)  for  employees  of the  Borrower or any of its ERISA
Affiliates.

                  "Environmental   Actions"   means  any   complaint,   summons,
citation, notice, directive, order, claim, litigation,  investigation,  judicial
or administrative  proceeding,  judgment, letter or other communication from any
Governmental Authority involving violations of Environmental Laws or Releases of
Hazardous  Materials  (i) from any assets,  properties or businesses of any Loan
Party or any of its  Subsidiaries  or any  predecessor  in  interest;  (ii) from
adjoining properties or businesses;  or (iii) onto any facilities which received
Hazardous  Materials  generated by any Loan Party or any of its  Subsidiaries or
any predecessor in interest.

                  "Environmental    Laws"      means      the      Comprehensive
Environmental  Response,  Compensation and Liability Act (42 U.S.C. ss. 9601, et
seq.), the Hazardous Materials Transportation Act (49 U.S.C. ss. 1801, et seq.).
the Resource  Conservation  and Recovery Act (42 U.S.C.  ss. 6901, et seq.), the
Federal  Clean  Water Act (33 U.S.C.  ss.  1251 et seq.),  the Clean Air Act (42
U.S.C. ss. 7401 et seq.),the Toxic Substances Control Act (15 U.S.C. ss. 2601 et
seq. and the  Occupational  Safety and Health Act (29 U.S.C. ss. 651 et seq.) as
such laws may be amended or otherwise  modified from time to time, and any other
present or future federal,  state,  local or foreign statute,  ordinance,  rule,
regulation,   order,   judgment,   decree,  permit,  license  or  other  binding
determination of any Governmental  Authority  imposing liability or establishing
standards of conduct for protection of the environment.

                  "Environmental  Liabilities and Costs" means all  liabilities,
monetary  obligations,  Remedial  Actions,  losses,  damages,  punitive damages,
consequential  damages,  treble  damages,  costs  and  expenses  (including  all
reasonable fees,  disbursements and expenses of counsel, experts and consultants
and  costs  of  investigations  and  feasibility  studies),   fines,  penalties,
sanctions  and  interest  incurred  as a result  of any  claim or  demand by any
Governmental Authority or any third party, and which relate to any environmental
condition  or a Release of  Hazardous  Materials  from or onto (i) any  property
presently  or formerly  owned by any Loan Party or any of its  Subsidiaries,  or
(ii) any facility which received Hazardous Materials generated by any Loan Party
or any of its Subsidiaries.

                  "Environmental   Lien"   means   any  Lien  in  favor  of  any
Governmental Authority for Environmental Liabilities and Costs.

                  "ERISA" means the Employee  Retirement  Income Security Act of
1974, as amended,  and any successor statute of similar import,  and regulations
thereunder,  in each case as in effect from time to time. References to sections
of ERISA shall be construed also to refer to any successor sections.

                                       12
<PAGE>

                  "ERISA Affiliate" means, with respect to any Person, any trade
or business (whether or not incorporated)  which is a member of a group of which
such  Person is a member and which  would be deemed to be a  "controlled  group"
within the meaning of Sections 414(b), (c), (m) and (o) of the Code.

                        "Event of Default"  means any of the events set forth in
Section 8.01.

                  "Excess  Availability"  means the  amount,  as of the date any
determination  thereof is to be made, equal to Availability  minus the aggregate
amount,  if any, of all trade payables of Borrower in excess of 60 days past due
(or, if the data relative to the age thereof is not readily available, in excess
of  their  historical  turnover)  and all book  overdrafts  in  excess  of their
historical practices,  in each case as determined by Administrative Agent in its
reasonable credit judgment.

                  "Excess Cash Flow"  means,  with respect to any Person for any
period,  (i)  Consolidated  EBITDA of such Person and its  Subsidiaries for such
period,  less (ii) the sum of (A) all interest expenses and taxes of such Person
and its Subsidiaries, (B) all scheduled and mandatory cash principal payments on
the Loans made during such period (but, in the case of the Revolving Loans, only
to the extent that the Revolving Credit Commitment is permanently reduced by the
amount  of such  payments),  (C) all  scheduled  and  mandatory  cash  principal
payments on other Indebtedness of such Person or any of its Subsidiaries  during
such period to the extent such other  Indebtedness  is permitted to be incurred,
and such payments are permitted to be made,  under this Agreement,  (D) the cash
portion of Capital  Expenditures made by such Person and its Subsidiaries during
such period to the extent permitted to be made under this Agreement, and (E) the
excess,  if any, of Working  Investment  at the end of such period over  Working
Investment  at the  beginning  of such period (or minus the  excess,  if any, of
Working  Investment at the  beginning of such period over Working  Investment at
the end of such period).

                  "Exempt  Copyright"  means  any  Incipient  Copyright  or  any
Obsolete Copyright.

                  "Existing Credit Agreement" means, collectively,  all loan and
security agreements,  credit agreements,  note purchase  agreements,  or similar
financing agreements, and all other documents, instruments, and other agreements
related  thereto with respect to  Indebtedness of any Loan Party to the Existing
Lenders  existing as of the Effective  Date and prior to giving effect to any of
the transactions contemplated by this Agreement.

                  "Existing Lenders" means U.S. Bank National Association.

                  "Expense  Deposit" means the expense  deposit in the amount of
$200,000 paid by the Borrower to  Collateral  Agent on or prior to the Effective
Date to pay the reasonable  out-of-pocket costs and expenses of the Lender Group
in connection with the performance of due diligence, the appraising and securing
of  Collateral  and other  property  and  assets of the Loan  Parties  and their
respective  Subsidiaries,  and the  preparation of agreements,  instruments  and
other documents in connection with the transactions  contemplated  hereby and by
the other Loan Documents,  and otherwise in connection with the  consummation of
such transactions.

                  "Fee Letter" means that certain letter agreement,  dated as of
the date hereof,  between Borrower and Collateral  Agent,  setting forth certain
fees payable to Collateral Agent.

                                       13
<PAGE>

                  "FEIN" means Federal Employer Identification Number.

                  "Final  Maturity  Date"  means  the third  anniversary  of the
Effective  Date,  or such  earlier  date on which any Loan shall  become due and
payable, in whole or in part, in accordance with the terms of this Agreement and
the other Loan Documents.

                  "Financial  Statements"  means  (i) the  audited  consolidated
balance  sheet of CFI and its  Subsidiaries  (other than MECA and  Ultradata) at
December  31,  1998  and  the  related  consolidated  statement  of  operations,
shareholders' equity and cash flows for the Fiscal Year then ended, (ii) (y) the
audited  consolidated balance sheet of MECA and its Subsidiaries at December 31,
1998 and the related consolidated statement of operations,  shareholders' equity
and cash flows for the Fiscal Year then ended, and (z) the audited  consolidated
balance  sheet of Ultradata  and its  Subsidiaries  at December 31, 1998 and the
related  consolidated  statement of  operations,  shareholders'  equity and cash
flows for the Fiscal Year then ended, (iii) the unaudited  consolidated  balance
sheet of CFI and its  Subsidiaries  (other than  Ultradata) at June 30, 1999 and
the related consolidated statement of operations,  shareholder's equity and cash
flows at June 30, 1999,  and (iv) the  unaudited  consolidated  balance sheet of
Ultradata  and its  Subsidiaries  at June 30, 1999 and the related  consolidated
statement of operations, shareholder's equity and cash flows at June 30, 1999.

                  "Fiscal Year"  means  the  fiscal year of the Borrower and its
Subsidiaries ending on December 31 of each year.

                  "Fixed Charge Coverage Ratio" means, for any period, the ratio
of (i) Consolidated EBITDA of the Borrower and its Subsidiaries for such period,
to (ii) the sum of (A) all  principal  of  Indebtedness  of the Borrower and its
Subsidiaries  scheduled to be paid during such period, plus (B) Consolidated Net
Interest  Expense of the  Borrower and its  Subsidiaries,  to the extent paid or
required to be paid in cash, for such period, plus (C) cash income taxes paid or
payable by the Borrower and its Subsidiaries  during such period,  plus (D) cash
dividends  or  distributions  paid by the  Borrower  or any of its  Subsidiaries
(other than dividends or distributions paid to the Borrower) during such period,
plus (E) Capital  Expenditures made by the Borrower and its Subsidiaries  during
such period,  plus (F) all amounts paid or payable by the Borrower or any of its
Subsidiaries on Operating Lease  Obligations  having a scheduled due date during
such period.  In  determining  the Fixed Charge  Coverage Ratio for a particular
period (A) pro forma effect will be given to: (1) the  incurrence,  repayment or
retirement of any  Indebtedness by the Borrower and its  Subsidiaries  since the
first day of such period as if such Indebtedness was incurred, repaid or retired
on the first day of such period and (2) the  acquisition  (whether by  purchase,
merger or otherwise) or  disposition  (whether by sale,  merger or otherwise) of
any  property or assets  acquired or disposed of by any of the  Borrower and its
Subsidiaries  since the  first day of such  period,  as if such  acquisition  or
disposition  occurred  on  the  first  day  of  such  period;  (B)  interest  on
Indebtedness bearing a floating interest rate will be computed as if the rate of
computation  had been the  applicable  rate for the entire  period;  (C) if such
Indebtedness  bears, at the option of the Borrower,  a fixed or floating rate of
interest,  interest  thereon will be computed by applying,  at the option of the
Borrower,  either the fixed or floating rate; and (D) the amount of Indebtedness
under a revolving  credit facility will be computed based upon the average daily
balance of such Indebtedness during such period.

                                       14
<PAGE>

                  "FP III" means Foothill Partners III, L.P., a Delaware limited
partnership, in its capacity as a Lender.

                  "GAAP"  means  generally  accepted  accounting  principles  in
effect from time to time in the United  States,  applied on a consistent  basis,
provided  that for the purpose of Section 6.03 hereof and the  definitions  used
therein, "GAAP" shall mean generally accepted accounting principles in effect on
the date  hereof  and  consistent  with  those  used in the  preparation  of the
Financial Statements;  provided, however, that if there occurs after the date of
this Agreement any change in GAAP that affects in any respect the calculation of
any covenant contained in Section 6.03 hereof, the Lender Group and the Borrower
shall  negotiate in good faith  amendments to the  provisions of this  Agreement
that relate to the  calculation  of such  covenant with the intent of having the
respective  positions of the Lender Group and the Borrower  after such change in
GAAP conform as nearly as possible to their respective  positions as of the date
of this  Agreement  and,  until any such  amendments  have been agreed upon, the
covenants  in Section 6.03 hereof  shall be  calculated  as if no such change in
GAAP has occurred.

                  "Governmental  Authority" means any nation or government,  any
Federal,  state,  city,  town,  municipality,  county,  local or other political
subdivision thereof or thereto and any department,  commission,  board,  bureau,
instrumentality,  agency  or other  entity  exercising  executive,  legislative,
judicial,  taxing,  regulatory  or  administrative  powers  or  functions  of or
pertaining to government.

                  "Guaranteed Obligations" has the meaning specified therefor in
Section 10.01.

                  "Guaranties" means, individually and collectively, each of the
guaranties  made by a Guarantor in favor of the Lender Group,  in respect of the
Obligations,  in each case,  in form and  substance  satisfactory  to Collateral
Agent and Administrative Agent.

                  "Guarantor" means, individually and collectively,  and jointly
and  severally,  each Person  composing the Borrower and each other Person which
guarantees,  pursuant to Section  6.01(b) or  otherwise,  all or any part of the
Obligations.

                  "Hazardous  Materials"  means  (a) any  element,  compound  or
chemical  that is defined,  listed or  otherwise  classified  as a  contaminant,
pollutant, toxic pollutant,  toxic or hazardous substances,  extremely hazardous
substance or chemical,  hazardous  waste,  special  waste,  or solid waste under
Environmental Laws; (b) petroleum and its refined products;  (c) polychlorinated
biphenyls;  (d) any  substance  exhibiting  a  hazardous  waste  characteristic,
including but not limited to, corrosivity,  ignitability, toxicity or reactivity
as well as any  radioactive or explosive  materials;  and (e) any raw materials,
building  components,  or  manufactured  products  containing  asbestos or other
hazardous substances.

                  "Hedging Agreement" means any interest rate, foreign currency,
commodity or equity swap, collar, cap, floor or forward rate agreement, or other
agreement or arrangement  designed to protect  against  fluctuations in interest
rates or currency,  commodity or equity values (including,  without  limitation,
any option  with  respect to any of the  foregoing  and any  combination  of the
foregoing  agreements  or  arrangements),   and  any  confirmation  executed  in
connection with any such agreement or arrangement.

                                       15
<PAGE>

                  "Holdco"  means  Ableco  Holdings  LLC,  a  Delaware   limited
liability company, and representative and designee of Ableco Finance LLC and its
Affiliates for purposes of the Warrants and the Registration Rights Agreement.

                  "Incipient Copyright" means any copyright that: (a) relates to
software of a Person under development  (whether in the form of a new product, a
new version of a pre-existing product, an upgrade,  add-on, or modification to a
pre-existing product, or otherwise) that has not yet become a completed product,
version, upgrade, add-on, or modification which is ready to be marketed by or on
behalf of such Person or which in fact is being marketed by or on behalf of such
Person;  or (b) is not the subject of licenses thereof or other  Dispositions by
such  Person  giving  rise  to  accounts,  contract  rights,  or  other  form of
obligation.

                  "Indebtedness" means, without duplication, with respect to any
Person,  (i) all  indebtedness  of such  Person  for  borrowed  money;  (ii) all
obligations  of such  Person for the  deferred  purchase  price of  property  or
services  (other than trade payables or other account  payables  incurred in the
ordinary course of such Person's business and not past due for more than 90 days
after the date such payable was created);  (iii) all  obligations of such Person
evidenced by bonds, debentures, notes or other similar instruments or upon which
interest  payments are customarily made; (iv) all obligations and liabilities of
such  Person  created  or arising  under any  conditional  sales or other  title
retention  agreement  with  respect to  property  used  and/or  acquired by such
Person, even though the rights and remedies of the lessor,  seller and/or lender
thereunder  are  limited  to  repossession  or sale of  such  property;  (v) all
Capitalized  Lease  Obligations  of  such  Person;   (vi)  all  obligations  and
liabilities,  contingent or otherwise,  of such Person, in respect of letters of
credit,   acceptances  and  similar   facilities;   (vii)  all  obligations  and
liabilities,  calculated on a basis reasonably  satisfactory to the Lender Group
and  in  accordance  with  accepted  practice,  of  such  Person  under  Hedging
Agreements;  (viii) all Contingent Obligations;  (ix) liabilities incurred under
Title IV of ERISA with  respect to any plan  (other than a  Multiemployer  Plan)
covered by Title IV of ERISA and  maintained for employees of such Person or any
of its ERISA Affiliates;  (x) withdrawal  liability incurred under ERISA by such
Person or any of its ERISA Affiliates to any Multiemployer  Plan; (xi) all other
items which,  in accordance  with GAAP,  would be included as liabilities on the
liability  side of the  balance  sheet of such  Person  (other  than  (A)  trade
payables  or other  account  payables  incurred in the  ordinary  course of such
Person's  business  and not past due for more  than 90 days  after the date such
payable was  created,  and (B) accrued  expenses,  deferred  revenues,  customer
deposits, and income taxes payable incurred in the ordinary course of business);
and (xii) all  obligations  referred  to in  clauses  (i)  through  (xi) of this
definition  of  another  Person  secured  by (or for  which  the  holder of such
Indebtedness has an existing right, contingent or otherwise, to be secured by) a
Lien upon property owned by such Person, even though such Person has not assumed
or become liable for the payment of such  Indebtedness.  The Indebtedness of any
Person shall include the  Indebtedness of any partnership of or joint venture in
which such Person is a general partner or a joint venturer.

                  "Indemnified  Matters"  has  the meaning specified therefor in
Section 11.15.

                  "Indemnitees"  has  the  meaning specified therefor in Section
11.15.

                                       16
<PAGE>

                  "Information  Memorandum"  means  that  certain written lender
presentation,  prepared  and  distributed  on or about  June  1999 on  behalf of
Borrower by U.S. Bancorp Libra.

                  "Insolvency  Proceeding" means any proceeding  commenced by or
against any Person under any provision of the Bankruptcy Code or under any other
bankruptcy  or insolvency  law,  assignments  for the benefit of  creditors,  or
proceedings seeking  reorganization,  arrangement,  liquidation or other similar
relief,  or formal or informal  moratoria,  compositions,  or extensions made or
agreed to generally with such Person's creditors.

                  "Intercompany  Subordination  Agreement" means a Subordination
Agreement,   in  form  and  substance   satisfactory  to  Collateral  Agent  and
Administrative Agent, by each of the Loan Parties in favor of the Lender Group.

                  "Internal  Revenue  Code" means the  Internal  Revenue Code of
1986,  as  amended  (or any  successor  statute  thereto)  and  the  regulations
thereunder.

                  "Inventory"  means all present and future  inventory  in which
any Loan Party has any  interest,  including  goods held for sale,  license,  or
lease  or to be  furnished  under a  contract  of  service  and all of the  Loan
Parties' present and future raw materials,  work in process,  piece goods,  trim
and finished goods, and packing and shipping  materials,  wherever located,  and
any  documents  of title  representing  any of the  above,  and all  such  other
property the sale, license, lease, or other disposition of which would give rise
to an Account Receivable or cash (including intellectual property the license of
which would give rise to an Account Receivable or cash).

                  "IRS"  means  the  Internal  Revenue  Service or any successor
federal tax Governmental Authority.

                  "Lease"  means  any lease of real  property  to which any Loan
Party or any of its Subsidiaries is a party as lessor or lessee.

                  "Lender" and "Lenders" have the respective  meanings set forth
in the  preamble to this  Agreement,  and shall  include any other Person made a
party to this Agreement as a "Lender" in accordance with the provisions hereof.

                  "Lender Group" means,  individually and collectively,  each of
the individual Lenders, Administrative Agent, and Collateral Agent.

                  "Lender  Group  Expenses"  means  all (a)  costs  or  expenses
(including taxes, and insurance  premiums) required to be paid by any Loan Party
under any of the Loan  Documents  that are paid or incurred by the Lender Group,
(b) fees or charges  paid or incurred by one or more members of the Lender Group
in connection  with one or members of the Lender Group's  transactions  with any
Loan Party, including, fees or charges for photocopying,  notarization, couriers
and messengers,  telecommunication,  public record searches (including tax lien,
litigation,  and UCC  searches  and  including  searches  with  the  patent  and
trademark  office,  the copyright  office, or the department of motor vehicles),
filing,  recording,   publication,   appraisal  (including  periodic  enterprise
valuations and periodic Collateral appraisals), real estate surveys, real estate
title  policies  and  endorsements,  and  environmental  audits,  (c)  costs and
expenses  incurred by one or members of the Lender Group in the  disbursement of
funds to Borrower (by

                                       17
<PAGE>

wire transfer or otherwise), (d) charges paid or incurred by one or more members
of the Lender Group resulting from the dishonor of checks,  (e) reasonable costs
and  expenses  paid or incurred by one or members of the Lender Group to correct
any  default or  enforce  any  provision  of the Loan  Documents,  or in gaining
possession of, maintaining,  handling,  preserving,  storing, shipping, selling,
preparing  for sale,  or  advertising  to sell the  Collateral,  or any  portion
thereof, irrespective of whether a sale is consummated, (f) reasonable costs and
expenses paid or incurred by one or members of the Lender Group in examining the
books and records of any Loan Party,  (g) reasonable costs and expenses of third
party  claims or any other suit paid or incurred  by one or more  members of the
Lender Group in enforcing or defending the Loan Documents or in connection  with
the  transactions  contemplated  by the Loan  Documents or one or members of the
Lender  Group's  relationship  with any Loan  Party  or any  guarantor,  and (h)
reasonable fees and expenses (including  attorneys fees) incurred by one or more
members of the  Lender  Group in  advising,  structuring,  drafting,  reviewing,
administering,  amending,  terminating,  enforcing (including attorneys fees and
expenses,  and  expenses of third party  consultants  or  advisors,  incurred in
connection  with a "workout," a  "restructuring,"  or an  Insolvency  Proceeding
concerning  any Loan  Party),  defending,  or  concerning  the  Loan  Documents,
irrespective of whether suit is brought.

                  "Lender   Group  Side   Letters"   means,   individually   and
collectively,  the  Revolving  Loan/Term  Loan A Side Letter and the Term Loan B
Side Letter.

                  "Lender-Related  Persons"  means,  with respect to any Lender,
such  Lender,  together  with  such  Lender's  Affiliates,   and  the  officers,
directors,  employees, counsel, agents, and attorneys-in-fact of such Lender and
such Lender's Affiliates.

                  "Levine" means Levine  Leichtman  Capital Partners II, L.P., a
California limited partnership, in its capacity as a Lender.

                  "Liabilities"  has  the  meaning specified therefor in Section
2.07.

                  "Lien"  means  any  mortgage,  deed  of  trust,  pledge,  lien
(statutory or  otherwise),  security  interest,  charge or other  encumbrance or
security  or  preferential  arrangement  of  any  nature,   including,   without
limitation, any conditional sale or title retention arrangement, any Capitalized
Lease and any assignment, deposit arrangement or financing lease intended as, or
having the effect of, security.

                  "Loans" means all of the Term Loans,  the Revolving Loans, and
other loans and  advances of any kind made by the Lender  Group  pursuant to the
Agreement.

                  "Loan  Account"  means  an  account  maintained  hereunder  by
Administrative  Agent on its books of account, at Administrative  Agent's office
and with respect to the Borrower, in which the Borrower will be charged with all
Loans made to, and all other Obligations incurred by, the Borrower.

                  "Loan  Documents"   means  this  Agreement,   the  Notes,  the
Guaranties, the Security Agreement, the Copyright Security Agreement, the Patent
Security Agreement,  the Trademark Security Agreement, the Pledge Agreement, the
Warrants,  the Registration  Rights  Agreement,  the Suretyship  Agreement,  the
Intercompany  Subordination  Agreement,  the  Lockbox

                                       18
<PAGE>

Agreement, and all other agreements,  instruments,  and other documents executed
and delivered pursuant hereto or thereto or otherwise evidencing or securing any
Loan or other Obligation.

                  "Loan Parties" means the Borrower and each Guarantor.

                  "Lockbox"  has  the meaning specified therefor in Section 7.01
(a).

                  "Lockbox Account" shall mean a depositary account  established
pursuant to one of the Lockbox Agreements.

                  "Lockbox  Agreement"  means,  individually  and  collectively,
those certain lockbox  agreements and those certain  depository  agreements,  in
form and substance  reasonably  satisfactory to  Administrative  Agent,  each of
which is among the Loan Parties,  Administrative  Agent,  and one of the Lockbox
Banks.

                  "Lockbox Bank" means U.S. Bank,  N.A., whose office is located
at 111 S.W.  Fifth Avenue,  Suite 400,  Portland,  Oregon  97208,  and whose ABA
number is 123000220  (or such other banks as may be agreed to by  Administrative
Agent and Administrative Borrower from time to time).

                  "Maintenance  Accounts  Receivable" means Accounts  Receivable
that arise out of the Borrower's rendition of maintenance or consulting services
that are recurring or continuing in nature.

                  "Material  Adverse Effect" means a material  adverse effect on
any of (i) the operations, business, assets, properties, condition (financial or
otherwise) or prospects of the Loan Parties  taken as a whole,  (ii) the ability
of the Loan Parties, taken as a whole, to perform any of their obligations under
any Loan  Document  to which  any Loan  Party is a party,  (iii)  the  legality,
validity or  enforceability  of this Agreement or any other Loan Document,  (iv)
the  rights  and  remedies  of the  Agents or the  Lender  Group  under any Loan
Document, or (v) the validity,  perfection or priority of a Lien in favor of the
Agents or the Lender Group on any of the Collateral (other than portions thereof
that are immaterial individually or in the aggregate).

                  "Material  Contract" means,  with respect to any Person,  each
contract  or  agreement  to  which  such  Person  or its  Subsidiary  is a party
involving  aggregate  consideration  payable  to  or  by  such  Person  or  such
Subsidiary  of  $100,000 or more (other  than  purchase  orders in the  ordinary
course of the  business  of such Person and other than  contracts  that by their
terms may be terminated  by such Person or Subsidiary in the ordinary  course of
its  business  upon less than 90 days'  notice  without  penalty or  premium) or
otherwise  material  to  the  business,  operations,   condition  (financial  or
otherwise),  performance,  prospects  or  properties  of  such  Person  or  such
Subsidiary.
                  "Maximum   Revolving   Amount"  means,   as  of  any  date  of
determination, the lower of (a) $15,000,000.00, and (b) the sum of all Revolving
Credit Commitments of all Revolving Credit Lenders.

                  "MECA"  has  the  meaning  specified  therefor in the preamble
hereto.

                                       19
<PAGE>

                  "Moody's"  means  Moody's  Investor  Service,  Inc.   and  any
successor thereto.

                  "MSHI"  has  the  meaning  specified  therefor in the preamble
hereto.

                  "Multiemployer  Plan" means a "multiemployer  plan" as defined
in Section  4001(a)(3) of ERISA for which any Loan Party or any ERISA  Affiliate
has  contributed  to, or has been obligated to contribute to, at any time during
the preceding six (6) years.

                  "Net Amount of Eligible Accounts Receivable (Non-Maintenance)"
means the  aggregate  unpaid  invoice  amount of  Eligible  Accounts  Receivable
consisting of Accounts  Receivable  other than Maintenance  Accounts  Receivable
less, without duplication,  returns,  discounts,  chargebacks,  claims,  advance
payments,  credits  and  allowances  of any  nature at any time  issued,  owing,
granted, outstanding, available or claimed.

                  "Net Amount of  Eligible  Accounts  Receivable  (Maintenance)"
means the  aggregate  unpaid  invoice  amount of  Eligible  Accounts  Receivable
consisting  of  Maintenance   Accounts  Receivable  less,  without  duplication,
returns,   discounts,   chargebacks,   claims,  advance  payments,  credits  and
allowances  of any  nature  at any time  issued,  owing,  granted,  outstanding,
available or claimed.

                  "Net Cash Proceeds" means, (i) with respect to any Disposition
by any Person, the amount of cash received (directly or indirectly) from time to
time  (whether  as initial  consideration  or through  the  payment of  deferred
consideration)  by or on behalf of such  Person  or any of its  Subsidiaries  or
Affiliates, in connection therewith after deducting therefrom only (A) the total
amount of any  Indebtedness  secured by any Lien permitted by Section 6.02(a) on
any asset (other than Indebtedness assumed by the purchaser of such asset) which
is required to be, and is, repaid in  connection  with such  Disposition  (other
than Indebtedness under this Agreement), (B) reasonable expenses related thereto
reasonably  incurred by such Person or such  Affiliate in connection  therewith,
(C) transfer taxes paid by such Person or such Affiliate in connection therewith
and (D) net income taxes to be paid in connection with such  Disposition  (after
taking  into  account  any  tax  credits  or  deductions  and  any  tax  sharing
arrangements  and  (ii)  with  respect  to the  issuance  or  incurrence  of any
Indebtedness by any Person,  or the sale or issuance by any Person of any shares
of its  Capital  Stock,  the  aggregate  amount of cash  received  (directly  or
indirectly)  from time to time (whether as initial  consideration or through the
payment of deferred  consideration) by or on behalf of such Person or any of its
Subsidiaries or Affiliates in connection  therewith  after  deducting  therefrom
only reasonable brokerage  commissions,  underwriting fees and discounts,  legal
fees and similar fees and commissions.

                  "Notes" means the Revolving Credit Notes and the Term Notes.

                  "Notice of Borrowing"  has  the  meaning specified therefor in
Section 2.02.

                  "Obligations"  means (i) the  obligations  of the  Borrower to
pay, as and when due and payable (by scheduled  maturity,  required  prepayment,
acceleration, demand or otherwise), all amounts from time to time owing by it in
respect  of  the  Loan  Documents,  whether  direct  or  indirect,  absolute  or
contingent,  now existing or hereafter arising, whether for principal,  interest
(including, without limitation, any interest that, but for the provisions of the
Bankruptcy Code, would have accrued), fees (including,  without limitation,  any
fees that, but for the provisions of

                                       20
<PAGE>

the Bankruptcy Code, would have accrued), indemnification payments, Lender Group
Expenses (including, without limitation, any costs or expenses that, but for the
provisions of the Bankruptcy Code, would have accrued),  or otherwise,  and (ii)
the  obligations  of the Borrower and any other Loan Party to perform or observe
all of its obligations from time to time existing under the Loan Documents.

                  "Obsolete  Copyright"  means any  copyright  that  relates  to
software of a Person that: (a) is no longer sold or marketed by such Person; (b)
is not generating any material amount of Accounts or revenues of such Person; or
(c) does not have a material fair market value.

                  "Operating  Lease  Obligations"  means all obligations for the
payment of rent for any real or personal  property under leases or agreements to
lease, other than Capitalized Lease Obligations.

                  "Ordinary Course Proceeds" means,  collectively,  all proceeds
and  Collections  in respect of (A) Accounts  Receivable  (or any deposits  from
customers or other Collateral  securing Accounts  Receivable,  letters of credit
supporting  Accounts  Receivable,  guarantees  with  respect  thereto or similar
items) and the sale, lease, license, or other disposition of Inventory,  whether
in the ordinary course of business,  through liquidation,  or otherwise, (b) any
identifiable  proceeds  thereof,  (c) all  deposit  accounts  to the extent such
deposit  accounts  contain  such  identifiable  proceeds,  and (d) solely to the
extent necessary for the collection of Accounts  Receivable or the sale,  lease,
license,  or other  disposition  of Inventory,  all books and records,  customer
lists, invoices, advertising materials, promotional materials, and other general
intangibles.   Anything  to  the  contrary  notwithstanding  contained  in  this
definition  or otherwise in this  Agreement,  in the event of the sale of all or
substantially all of the assets of any Loan Party or of the Capital Stock of any
Loan Party,  then the portion of the  purchase  price that shall be deemed to be
Ordinary  Course  Proceeds  shall be  limited  to that  portion  of the Net Cash
Proceeds  of such sale  (the  "Net  Proceeds")  that is  fairly  and  reasonably
allocable to the property  described in the foregoing clauses (a) through (d) of
the  subject  Loan Party  (but,  in any  event,  not less than the amount of the
Revolving Facility Usage fairly and reasonably allocable to such property),  and
the balance of such Net Proceeds shall not be deemed Ordinary Course Proceeds.

                  "Overadvance" means the amount, if any, by which the Revolving
Facility  Usage exceeds the lesser of (a) the Borrowing  Base or (b) the Maximum
Revolving Amount.

                  "Participant  Register"  has the meaning specified therefor in
Section 11.07(b)(ii).

                  "Patent Security Agreement" means a Patent Security Agreement,
by the Loan Parties in favor of  Collateral  Agent for the benefit of the Lender
Group, in form and substance satisfactory to Collateral Agent.

                  "Payoff Letter" means, with respect to each Existing Lender, a
letter, in form and substance reasonably  satisfactory to Collateral Agent, from
such Existing  Lender to Collateral  Agent  respecting  the amount  necessary to
repay in full all of the  obligations of the Loan Parties owing to such Existing
Lender and obtain a termination or release of all of the Liens existing in favor
of such Existing Lender in respect of the assets of the Loan Parties.

                                       21
<PAGE>

                  "PBGC"  means  the Pension Benefit Guaranty Corporation or any
successor thereto.

                  "Permitted Acquisition" means an Acquisition to be consummated
by any Loan Party if each of the following conditions shall have been satisfied:

                           (A) after  giving  effect to the  payment of the cash
         portion of the total purchase price of such Acquisition, there shall be
         Excess Availability of not less than $5,000,000;

                           (B) the Borrower  shall have  furnished to the Lender
         Group at least  10  Business  Days  prior to the  consummation  of such
         Acquisition  (1)  an  executed  term  sheet  and/or  commitment  letter
         (setting  forth in reasonable  detail the terms and  conditions of such
         Acquisition) and, at the request of Administrative  Agent or Collateral
         Agent, such other information and documents that  Administrative  Agent
         or  Collateral  Agent  may  reasonably  request,   including,   without
         limitation,   executed  counterparts  of  the  respective   agreements,
         documents or  instruments  pursuant to which such  Acquisition is to be
         consummated  (including,  without  limitation,  any related management,
         non-compete,  employment,  option or other  material  agreements),  any
         schedules to such  agreements,  documents or instruments  and all other
         material ancillary agreements, instruments and documents to be executed
         or  delivered  in  connection   therewith,   (2)  pro  forma  financial
         statements of CFI and its  Subsidiaries  after the consummation of such
         Acquisition,  (3) a  certificate  of a  Responsible  Official  of  CFI,
         demonstrating  on a pro forma basis  compliance  with all covenants set
         forth in Section 6.03 after the consummation of such  Acquisition,  and
         (4) copies of such other  agreements,  instruments  and other documents
         (including,  without limitation, the Loan Documents required by Section
         6.01(b)) as  Administrative  Agent or Collateral Agent shall reasonably
         request;

                           (C) the  agreements,  instruments and other documents
         referred to in paragraph  (B) above shall  provide that (1) neither any
         Loan Party nor any of its  Subsidiaries  shall, in connection with such
         Acquisition,  assume or remain liable in respect of any Indebtedness of
         the Seller or  Sellers,  or other  obligation  of the Seller or Sellers
         (except for obligations  incurred in the ordinary course of business in
         operating  the property so acquired and  necessary and desirable to the
         continued  operation of such property and except for Indebtedness  that
         the Lender Group otherwise  expressly  consents to in writing after its
         review of the terms of the proposed Acquisition),  and (2) all property
         to be so acquired in connection with such Acquisition shall be free and
         clear of any and all Liens,  except for  Permitted  Liens (and,  if any
         such  property is subject to any Lien not  permitted by this clause (2)
         then, concurrently with such Acquisition such Lien shall be released);

                           (D) the  Subsidiary  to be  acquired  or  formed as a
         result of such Acquisition shall be engaged in the same business as the
         Borrower and such Subsidiary will be a direct  wholly-owned  Subsidiary
         of CFI;

                           (E)  such  Acquisition  shall be  effected  in such a
         manner so that the acquired Capital Stock or assets are owned either by
         CFI or a  wholly-owned  Subsidiary

                                       22
<PAGE>

         of CFI and,  if effected by merger involving the Borrower, the Borrower
         shall be the surviving Person;

                           (F) any such Subsidiary (and its equityholders) shall
         execute and deliver the  agreements,  instruments  and other  documents
         required by Section 6.01(b); and

                           (G) the Required Lenders,  Administrative  Agent, and
         Collateral  Agent  otherwise  shall have consented to the  Acquisition;
         provided, however, that such consent shall not be unreasonably withheld
         if (1) the total  purchase  price of such  Acquisition  does not exceed
         $1,000,000 in the  aggregate,  and (2) the total purchase price of such
         Acquisition  and all other  Acquisitions  (exclusive  of the  Ultradata
         Acquisition)  made in the same fiscal year as such Acquisition does not
         exceed $5,000,000 in the aggregate.

                  "Permitted Indebtedness" means:

                  (a)      any Indebtedness owing to the Lender Group;

                  (b) any other Indebtedness listed on Schedule 6.02(b), but not
the extension of maturity,  refinancing  or  modification  of the terms thereof,
unless (i) such extension, refinancing or modification is pursuant to terms that
are not less favorable to the Borrower than the terms of the Indebtedness  being
extended, refinanced or modified, and (ii) after giving effect to the extension,
refinancing or modification, such Indebtedness is not greater than the amount of
Indebtedness  outstanding  immediately  prior to such extension,  refinancing or
modification;

                  (c) Indebtedness  evidenced by Capitalized  Lease  Obligations
entered into in order to finance  Capital  Expenditures  made by the Borrower or
any of its  Subsidiaries in accordance  with the provisions of Section  6.02(g),
which indebtedness,  when aggregated in the principal amount of all indebtedness
incurred  under this  clause (c) and  clause  (d) of this  definition,  does not
exceed $1,000,000 at any time outstanding;

                  (d)  Indebtedness permitted by clause (e) of the definition of
"Permitted Lien";

                  (e)  Permitted  Subordinated   Indebtedness  existing  on  the
Effective  Date,  so long  as the  same  remains  subject  to the  subordination
provisions  with  respect  thereto  set  forth  in  the  Permitted  Subordinated
Indebtedness Documents in effect on the Effective Date;

                  (f)  additional  unsecured  Indebtedness  of the  Borrower not
expressly  permitted  by  clauses  (a)  through  (d)  above,  provided  that the
aggregate principal amount of the Indebtedness outstanding under this clause (f)
shall not at any time exceed $500,000; and

                  (g)  such  other  Indebtedness  as the  Required  Lenders  may
consent to in writing from time to time (in their sole and absolute discretion).

                  "Permitted    Investments"   means   (i)   marketable   direct
obligations issued or unconditionally guaranteed by the United States Government
or issued by any agency  thereof  and backed by the full faith and credit of the
United  States,  in each  case  maturing  within  six  months  from  the date of
acquisition  thereof,  (ii)  commercial  paper,  maturing not more than 270

                                       23
<PAGE>

days after the date of issue  rated P-1 by Moody's or A-1 by  Standard & Poor's;
(iii)  certificates of deposit maturing not more than 270 days after the date of
issue,  issued by  commercial  banking  institutions  and money market or demand
deposit accounts maintained at commercial banking institutions, each of which is
a member of the Federal  Reserve  System and has a combined  capital and surplus
and undivided profits of not less than $500,000,000;  (iv) repurchase agreements
having  maturities of not more than 90 days from the date of  acquisition  which
are  entered  into with major money  center  banks  included  in the  commercial
banking  institutions  described  in clause (iii) above and which are secured by
readily  marketable direct obligations of the Government of the United States of
America or any agency thereof,  (v) money market accounts maintained with mutual
funds  having  assets in excess of  $2,500,000,000,  (vi) tax exempt  securities
rated A or better by  Moody's or A+ or better by  Standard  & Poor's,  and (vii)
Permitted Toehold Investments.

                  "Permitted Liens" means:

                  (a)      Liens securing the Obligations;

                  (b) Liens for taxes,  assessments and governmental charges the
payment of which is not required under Section 6.01(c);

                  (c) Liens imposed by law,  such as carriers',  warehousemen's,
mechanics',  materialmen's  and other similar Liens arising  (provided  they are
subordinate  to the Lender Group's Liens on Collateral or they are in respect of
amounts that are  immaterial  individually  or in the aggregate) in the ordinary
course of  business  and  securing  obligations  (other  than  Indebtedness  for
borrowed money) that are not overdue by more than 30 days or are being contested
in good faith and by appropriate  proceedings  promptly initiated and diligently
conducted,  and a reserve or other  appropriate  provision,  if any, as shall be
required by GAAP shall have been made therefor;

                  (d) Liens  described  on Schedule  6.02(a),  but not:  (i) the
extension of coverage thereof to other property, (ii) the extension of maturity,
refinancing  or other  modification  of the terms  thereof  (that is  adverse to
Borrower), or (iii) the increase of the Indebtedness secured thereby;

                  (e) (i) purchase money Liens on equipment  acquired or held by
any Loan Party or any of its Subsidiaries in the ordinary course of its business
to secure the purchase price of such equipment or  Indebtedness  incurred solely
for the purpose of financing the  acquisition of such  equipment,  or (ii) Liens
existing on such equipment at the time of its  acquisition;  provided,  however,
that (A) no such Lien shall  extend to or cover any other  property  of any Loan
Party or any of its  Subsidiaries,  (B) the principal amount of the Indebtedness
secured by any such Lien  shall not exceed 80% of the lesser of the fair  market
value or the cost of the  property  so held or  acquired  and (C) the  aggregate
principal  amount of  Indebtedness  secured by any or all such  Liens  shall not
exceed at any one time outstanding $1,000,000;

                  (f) deposits and pledges securing (i) obligations  incurred in
respect of  workers'  compensation,  unemployment  insurance  or other  forms of
governmental  insurance  or benefits,  (ii) the  performance  of bids,  tenders,
leases,   contracts  (other  than  for  the  payment  of

                                       24
<PAGE>

money) and statutory obligations or (iii) obligations on surety or appeal bonds,
but only to the extent such deposits or pledges are incurred or otherwise  arise
in the ordinary course of business and secure obligations not past due;

                  (g) easements, zoning restrictions and similar encumbrances on
real  property  and minor  irregularities  in the title  thereto that do not (i)
secure  obligations for the payment of money or (ii) materially impair the value
of such property or its use by any Loan Party or any of its  Subsidiaries in the
normal conduct of such Person's business; and

                  (h) such other Liens as the Required Lenders may consent to in
writing from time to time (in their sole and absolute discretion).

                  "Permitted Preferred Stock" means,  collectively,  (a) the CFI
Class A Preferred Stock, and (b) any other Preferred Stock issued by CFI that is
not Prohibited Preferred Stock.

                  "Permitted  Subordinated  Indebtedness"  means (i)  unsecured,
subordinated  Indebtedness  of CFI,  in the  aggregate  original  face amount of
$7,437,535  (with  original issue  discount of  $1,887,535),  evidenced by those
certain  10%  Convertible  Subordinated  Discount  Notes  issued  by  CFI on the
Effective Date, that is incurred  pursuant to, and  subordinated in favor of the
Obligations in accordance  with the  subordination  provisions set forth in, the
Permitted Subordinated Indebtedness Agreement, and (ii) unsecured,  subordinated
guaranties  by the other Loan  Parties  of such  Indebtedness  pursuant  to, and
subordinated in favor of the  Obligations in accordance  with the  subordination
provisions set forth in, the Permitted Subordinated Indebtedness Documents.

                  "Permitted  Subordinated  Indebtedness  Agreement"  means that
certain Note  Purchase  Agreement,  dated as of August 13, 1999,  among CFI, the
other Loan  Parties,  and the  purchasers  listed  therein,  in the form of that
attached hereto as Exhibit P-1.

                  "Permitted   Subordinated   Indebtedness   Documents"   means,
collectively,   the  Permitted  Subordinated  Indebtedness  Agreement,  and  all
documents and  instruments to be executed or delivered in connection  therewith,
relative to the Permitted Subordinated Indebtedness.

                  "Permitted  Toehold  Investments"  means  the  Acquisition  of
Capital  Stock of a Person other than a  Subsidiary  of a Loan Party (but not to
exceed 10% of all of the issued and outstanding  Capital Stock of such Person on
a fully diluted  basis) so long as (a) no Default or Event of Default shall have
occurred and be continuing or would result from the consummation of the proposed
Acquisition,  (b) the Person, whose Capital Stock is being acquired,  is engaged
in the same business as that of any Loan Party or any of its  Subsidiaries or in
a business  reasonably  related  thereto,  (c) the relevant  Capital Stock being
acquired in such Person is acquired directly by CFI, (d) CFI shall have executed
and  delivered a supplement to the Pledge  Agreement,  together with (i) any and
all certificates evidencing all of such acquired Capital Stock, and (ii) undated
stock powers executed in blank with signature guaranteed, and Collateral Agent's
Liens on the acquired  Capital Stock shall be  perfected,  and (e) the aggregate
amount expended by Borrower in respect of all such Permitted Toehold Investments
does not exceed $1,000,000.

                                       25
<PAGE>

                  "Person" means an individual,  corporation,  limited liability
company,  partnership,  association,  joint-stock company, trust, unincorporated
organization, joint venture or Governmental Authority.

                  "Pledge  Agreement"  means a Pledge Agreement d as of the date
hereof, made by the Loan Parties in favor of Collateral Agent for the benefit of
the Lender Group, in form and substance satisfactory to Collateral Agent.

                  "Post-Default  Rate" means a rate of interest  per annum equal
to the rate of interest  otherwise  in effect from time to time  pursuant to the
terms of this Agreement plus 4%.

                  "Preferred Stock" means, with respect to any Person, any class
or series of Capital Stock of such Person that is entitled, upon distribution of
assets of such Person, whether by dividend or liquidation,  to a preference over
another class or series of Capital Stock of such Person.

                  "Prohibited  Preferred  Stock" means any Preferred  Stock of a
Loan Party the terms and conditions of issuance, and rights and preferences,  of
which are not  approved  in  writing by the  Required  Lenders in their sole and
absolute  discretion,  including any Preferred Stock of a Loan Party that by its
terms is  mandatorily  redeemable  or  subject to any other  payment  obligation
(including any  obligation to pay  dividends,  other than dividends of Preferred
Stock of the same class and series payable in kind or dividends of common stock)
on or before a date not earlier than 2 years after the Final  Maturity  Date or,
on or before a date not earlier than 2 years after the Final  Maturity  Date, is
redeemable at the option of the holder thereof for cash (or assets or securities
other than distributions in kind of Preferred Stock of the same class and series
or of common stock).

                  "Pro Rata Share means:

                  (a) with respect to a Lender's  obligation  to make  Revolving
Loans and receive payments relative thereto, the percentage obtained by dividing
(i) such Lender's Revolving Credit Commitment,  as set forth on Schedule C-1, by
(ii) the aggregate  Revolving Credit Commitments of all Lenders, as set forth on
Schedule C-1;

                  (b)      [intentionally omitted]

                  (c) with respect to a Lender's  obligation to make Term Loan A
and receive payments relative thereto,  the percentage  obtained by dividing (i)
such Lender's Term Loan A Commitment,  as set forth on Schedule C-1, by (ii) the
aggregate Term Loan A Commitments of all Lenders, as set forth on Schedule C- 1.

                  (d) with respect to a Lender's  obligation to make Term Loan B
and receive payments relative thereto,  the percentage  obtained by dividing (i)
such Lender's Term Loan B Commitment,  as set forth on Schedule C-1, by (ii) the
aggregate Term Loan B Commitments of all Lenders, as set forth on Schedule C-1.;
and

                  (e)  with  respect  to  all  other  matters   (including   the
indemnification   obligations  arising  under  Section  12.05),  the  percentage
obtained by dividing (i) such Lender's Total

                                       26
<PAGE>

Commitments  to make Loans,  as set forth on Schedule C-1, by (ii) the aggregate
Total Commitments of all Lenders, as set forth on Schedule C-1.

                  "property"  means any right or  interest  in or to property of
any kind  whatsoever,  whether real,  personal or mixed and whether  tangible or
intangible.

                  "Purchase Price" means,  with respect to any  Acquisition,  an
amount  equal  to the  sum of (i) the  aggregate  consideration,  whether  cash,
property or securities (including,  without limitation, the fair market value of
any Capital Stock of CFI issued in connection  with such  Acquisition),  paid or
delivered by CFI in connection  with such  Acquisition,  plus (ii) the aggregate
amount of  liabilities  of the acquired  business (net of current  assets of the
acquired  business)  that would be reflected on a balance sheet (if such were to
be prepared) of the Borrower and its  Subsidiaries  after giving  effect to such
Acquisition.

                  "Rating  Agencies"  has  the  meaning  specified  therefor  in
Section 2.07.

                  "Reference   Bank"  means  The  Chase   Manhattan   Bank,  its
successors  or any other  commercial  bank  designated  by the  Lender  Group to
Administrative Borrower for the benefit of the Loan Parties from time to time.

                  "Reference Rate" means the rate of interest publicly announced
by the Reference  Bank in New York, New York from time to time as its prime rate
or base rate. The prime rate or base rate is determined from time to time by the
Reference  Bank as a means of pricing some loans to its borrowers and neither is
tied to any  external  rate of interest or index nor  necessarily  reflects  the
lowest rate of interest actually charged by the Reference Bank to any particular
class or  category of  customers.  Each  change in the  Reference  Rate shall be
effective from and including the date such change is publicly announced as being
effective.

                  "Register"   has  the  meaning  specified  therefor in Section
11.07(b)(i).

                  "Registered  Loan"  has  the  meaning  specified  therefor  in
Section 2.03(c).

                  "Registered  Note"  has  the  meaning  specified  therefor  in
Section 2.03(c).

                  "Registration  Rights Agreement" means the Registration Rights
Agreement,  in  form  and  substance  satisfactory  to  Holdco  and  each  other
Warrantholder,  by and among CFI,  Holdco,  and each other  Warrantholder,  with
respect to the registration  rights of Holdco and each other  Warrantholder with
respect to Warrant Shares that Holdco and each other  Warrantholder  may acquire
and the anti-dilution and other provisions applicable thereto.

                  "Regulation  T",  "Regulation  U",  and  "Regulation  X" mean,
respectively, Regulations T, U, and X of the Board or any successor, as the same
may be amended or supplemented from time to time.

                  "Release"  means  any  spilling,  leaking,  pumping,  pouring,
emitting,  emptying,   discharging,   injecting,  escaping,  leaching,  seeping,
migrating,  dumping  or  disposing  of any  Hazardous  Material  (including  the
abandonment or discarding of barrels,  containers  and other

                                       27
<PAGE>

closed receptacles containing any Hazardous Material) into the indoor or outdoor
environment, including ambient air, soil, surface or ground water.

                  "Remedial  Action"  means all  actions  taken to (i) clean up,
remove, remediate, contain, treat, monitor, assess, evaluate or in any other way
address Hazardous Materials in the indoor or outdoor  environment;  (ii) prevent
or minimize a Release or  threatened  Release of Hazardous  Materials so they do
not migrate or endanger or threaten to endanger  public health or welfare or the
indoor  or  outdoor   environment;   (iii)  perform   pre-remedial  studies  and
investigations and post-remedial operation and maintenance  activities;  or (iv)
any other actions authorized by 42 U.S.C. 9601.

                  "Reportable Event" means an event described in Section 4043 of
ERISA (other than an event not subject to the provision for 30-day notice to the
PBGC under the regulations promulgated under such Section).

                  "Required   EBITDA   Payment"   means,   as  of  any  date  of
determination,  an  amount  equal to the  result  (so  long as it is a  positive
amount) of (a) the aggregate  outstanding  amount of Obligations,  minus (b) the
product of (i) 4, multiplied by (ii) Consolidated EBITDA for the 12 month period
then ended.  For  purposes of this  definition,  Consolidated  EBITDA  shall not
include EBITDA of MECA or Ultradata generated prior to the Effective Date.

                  "Required  Lenders" means, at any time, Lenders whose Pro Rata
Shares  aggregate at least  66-2/3% of the  Commitments  or, if the  Commitments
shall have been terminated irrevocably,  Lenders holding at least 66-2/3% of the
Obligations then outstanding.

                  "Required  Library"  means the set or  collection  of existing
copyrights of Borrower  (other than Exempt  Copyrights)  relating to software of
Borrower  (including  Ultradata)  that, as of the Effective Date,  generated not
less than 90% of the aggregate  amount of current  sales of Borrower  (including
Ultradata) attributable to sales, licensing, or maintenance of software or other
copyrights in existence on or about the Effective Date.

                  "Responsible  Official" means, with respect to any Loan Party,
the Chief Executive Officer,  the Chief Operating  Officer,  the Chief Financial
Officer,  or any other officer,  of such Loan Party (or, in the case of any Loan
Party that is a partnership or a limited liability company, the managing partner
or the managing member thereof).

                  "Revolving  Credit  Commitment"  means,  for each Lender,  the
commitment  of such  Lender  to  make  Revolving  Loans  to the  Borrower  in an
aggregate  principal  amount at any time  outstanding  with respect to each such
Lender not to exceed the amount set forth opposite the name of such Lender under
Revolving Credit Commitment on Schedule C-1, as such amount may be terminated or
reduced from time to time in accordance with the terms of this Agreement.

                  "Revolving Credit Commitment Termination Date" means the Final
Maturity Date, or such earlier date on which the Revolving Credit  Commitment is
terminated in full pursuant to Section 2.05 or Section 8.01.

                  "Revolving    Credit   Lenders"   means,    individually   and
collectively,  each of the Lenders with a Revolving  Credit  Commitment  greater
than zero.

                                       28
<PAGE>

                  "Revolving Credit Note" means,  individually and collectively,
the promissory notes of the Borrower,  substantially in the form of Exhibit R-1,
made  payable  to the order of each  Revolving  Credit  Lender,  evidencing  the
Indebtedness  resulting from the making by such  Revolving  Credit Lender to the
Borrower of  Revolving  Loans and  delivered  to such  Revolving  Credit  Lender
pursuant  to  Article  IV,  as  each  such   promissory  note  may  be  amended,
supplemented,  restated,  modified  or  extended  from  time  to  time,  and any
promissory  note or notes issued in exchange or replacement  therefor.  The term
"Revolving  Credit  Note"  shall  include any  Registered  Note  evidencing  the
Revolving Loans and delivered pursuant to Section 2.03(c).

                  "Revolving   Facility   Usage"   means   as  of  any  date  of
determination, the aggregate amount of Revolving Loans outstanding.

                  "Revolving  Loan"  means  a loan  made by a  Revolving  Credit
Lender to the Borrower pursuant to Section 2.01(b).

                  "Revolving  Loan/Term  Loan A Side Letter"  means that certain
letter agreement,  dated as of the date hereof, among Administrative  Agent, the
Revolving Credit Lenders, Collateral Agent, and the Term Loan A Lenders.

                  "SEC" means the  Securities  and  Exchange  Commission  or any
other similar or successor agency of the Federal  government  administering  the
Securities Act.

                  "Securities Act" means the Securities Act of 1933, as amended,
or any  similar  Federal  statute,  and the  rules  and  regulations  of the SEC
thereunder, all as the same shall be in effect at the time.

                  "Securitization" has the meaning specified therefor in Section
2.07.

                  "Securitization  Party"  the  meaning  specified  therefor  in
Section 2.07.

                  "Security  Agreement" means the Security Agreement made by the
Loan Parties in favor of  Collateral  Agent for the benefit of the Lender Group,
in form and substance satisfactory to Collateral Agent.

                  "Seller"  means any Person that sells  Capital  Stock or other
property  or  assets  to the  Borrower  or a  Subsidiary  of the  Borrower  in a
Permitted Acquisition.

                  "Solvent"  means,  with  respect to any Person on a particular
date, that on such date (i) the fair value of the property of such Person is not
less than the total amount of its  liabilities of such Person,  (ii) such Person
is able to pay its debts and other liabilities, contingent obligations and other
commitments  as they mature in the normal course of business,  (iii) such Person
does  not  intend  to,  and  does  not  believe  that it  will,  incur  debts or
liabilities  beyond such Person's  ability to pay as such debts and  liabilities
mature, and (iv) such Person is not engaged in business or a transaction, and is
not  about to engage in  business  or a  transaction,  for which  such  Person's
property  would  constitute   unreasonably  small  capital,   after  giving  due
consideration  to the prevailing  practices in the industry in which such Person
is engaged. In computing the amount of contingent liabilities at any time, it is
intended that such  liabilities will be computed at

                                       29
<PAGE>

the amount that,  in light of all the facts and  circumstances  existing at such
time,  represents the amount that reasonably can be expected to become an actual
or matured liability

                  "Standard & Poor's"  means Standard & Poor's Ratings Services,
a division of The McGraw-Hill Companies, Inc.  and any successor thereto.

                  "Stock   Option  Plans"  means,   collectively,   CFI's:   (a)
Nonqualified  Stock  Option  Agreements  effective  January 21,  1999;  (b) 1995
Consolidated  and  Restated  Stock  Option Plan  effective  January 1, 1995,  as
amended by First Amendment effective January 12, 1996, and as further amended by
Second  Amendment  effective  January 21, 1999; (c) 1994 Employee Stock Purchase
Plan (effective March 18, 1994); (d) Restated Outside Director  Compensation and
Stock  Option  Plan  effective  April 25,  1994,  as amended by First  Amendment
effective May 14, 1999;  (e) Amended and Restated  Outside  Director  Restricted
Stock Plan effective  October 15, 1993; and (f)  Nonqualified  Stock Option Plan
effective October 15, 1993.

                  "Subsidiary"  means,  with  respect to any Person at any date,
any corporation,  limited or general  partnership,  limited  liability  company,
trust,  association  or  other  entity  (i)  the  accounts  of  which  would  be
consolidated with those of such Person in such Person's  consolidated  financial
statements if such financial statements were prepared in accordance with GAAP or
(ii) of which more than 50% of (A) the outstanding  Capital Stock having (in the
absence of contingencies) ordinary voting power to elect a majority of the board
of directors of such corporation,  (B) the interest in the capital or profits of
such partnership or limited liability company or (C) the beneficial  interest in
such  trust or estate  is,  at the time of  determination,  owned or  controlled
directly or indirectly through one or more intermediaries, by such Person.

                  "Suretyship Agreement" means a suretyship agreement by each of
the  Loan  Parties  in  favor  of  the  Lender  Group,  in  form  and  substance
satisfactory to Collateral Agent and Administrative Agent.

                  "Term Loan A" means the Loan described in Section 2.01(a) made
by a Term  Loan A Lender to the  Borrower  on the  Effective  Date  pursuant  to
Section 2.01(a).

                  "Term  Loan  A  Commitment"   means,  for  each  Lender,   the
commitment  of such  Lender to make Term Loan A, in the  principal  amount  with
respect to each such Lender  equal to the amount set forth  opposite the name of
such Lender under Term Loan A Commitment on Schedule C-1.

                  "Term Loan A Lenders" means,  individually  and  collectively,
each of the Lenders with a Term Loan A Commitment greater than zero.

                  "Term Loan B" means the Loan described in Section 2.01(b) made
by a Term  Loan B Lender to the  Borrower  on the  Effective  Date  pursuant  to
Section 2.01(b).

                  "Term  Loan  B  Commitment"   means,  for  each  Lender,   the
commitment  of such  Lender to make Term Loan B, in the  principal  amount  with
respect to each such Lender  equal to the amount set forth  opposite the name of
such Lender under Term Loan B Commitment on Schedule C-1.

                                       30
<PAGE>

                  "Term Loan B Lenders" means,  individually  and  collectively,
each of the Lenders with a Term Loan B Commitment greater than zero.

                  "Term Loan B Side Letter" means that certain letter agreement,
dated as of the date hereof, among Collateral Agent, Levine, and FP III.

                  "Term Loan Lenders" means, individually and collectively, each
of the Term Loan A Lenders and the Term Loan B Lenders.

                  "Term Loans" means,  individually and  collectively,  the Term
Loans A and the Term Loans B.

                  "Term  Note  A"  means,  individually  and  collectively,  the
promissory notes of the Borrower, substantially in the form of Exhibit T-1, made
payable  to the order of each Term Loan A Lender,  evidencing  the  Indebtedness
resulting  from the making by such Lender to the Borrower of such  Lender's Term
Loan A and  delivered  to such  Lender  pursuant  to  Article  IV,  as each such
promissory  note may be amended,  supplemented,  restated,  modified or extended
from  time to time,  and any  promissory  note or notes  issued in  exchange  or
replacement  therefor.  The term "Term Note A" shall include any Registered Note
evidencing a Term Loan A or portion  thereof and  delivered  pursuant to Section
2.03(c).

                  "Term  Note  B"  means,  individually  and  collectively,  the
promissory notes of the Borrower, substantially in the form of Exhibit T-2, made
payable  to the order of each Term Loan B Lender,  evidencing  the  Indebtedness
resulting  from the making by such Lender to the Borrower of such  Lender's Term
Loan B and  delivered  to such  Lender  pursuant  to  Article  IV,  as each such
promissory  note may be amended,  supplemented,  restated,  modified or extended
from  time to time,  and any  promissory  note or notes  issued in  exchange  or
replacement  therefor.  The term "Term Note B" shall include any Registered Note
evidencing a Term Loan B or portion  thereof and  delivered  pursuant to Section
2.03(c).

                  "Term Notes" means,  individually and  collectively,  the Term
Notes A and the Term Notes B.

                  "Termination  Event" means (i) a Reportable Event with respect
to any  Employee  Plan,  (ii) any event that  causes the  Borrower or any of its
ERISA  Affiliates to incur liability  under Section 409,  502(i),  502(l),  515,
4062,  4063,  4064, 4069, 4201, 4204 or 4212 of ERISA or Section 4971 or 4975 of
the Code,  (iii) the filing of a notice of intent to terminate an Employee  Plan
or the  treatment of an Employee Plan  amendment as a termination  under Section
4041 of ERISA,  (iv) the  institution of proceedings by the PBGC to terminate an
Employee  Plan,  or (v) any other  event or  condition  which  might  constitute
grounds under Section 4042 of ERISA for the  termination  of, or the appointment
of a trustee to administer, any Employee Plan.

                  "Total  Commitment"  means, for each Lender, the obligation of
such Lender to fund Loans,  with  respect to each type of Loan in the amount set
forth  opposite  the name of such Lender under the  Commitment  relative to such
Loan type on Schedule  C-1,  and in an  aggregate  amount  will  respect to such
Lender  equal to the amount set forth  opposite  the name of such  Lender  under
Total Commitment on Schedule C-1.

                                       31
<PAGE>

                  "Trademark  Security  Agreement"  means a  Trademark  Security
Agreement,  by the Loan Parties in favor of Collateral  Agent for the benefit of
the Lender Group, in form and substance satisfactory to Collateral Agent.

                  "Ultradata" has the meaning specified therefor in the preamble
hereto.

                  "Ultradata  Acquisition" means the Acquisition of Ultradata by
CFI pursuant to the merger of CFI's  wholly-owned  Subsidiary,  UFO  Acquisition
Co., with and into  Ultradata  (with  Ultradata as the surviving  corporation of
such  merger)  in  accordance  with the terms and  conditions  of the  Ultradata
Acquisition Documents.

                  "Ultradata  Acquisition  Documents" means,  collectively,  the
Agreement  and Plan of Merger,  dated as of May 17, 1999,  by and among CFI, UFO
Acquisition Co., and Ultradata, and all documents and instruments to be executed
or delivered in  connection  therewith,  in each case,  as in effect on the date
hereof.

                  "WARN" has the meaning specified therefor in Section 5.01(j).

                  "Warrants"  has  the  meaning assigned to such term in Section
9.01.

                  "Warrant Shares"  has the meaning assigned to such term in the
Warrants.

                  "Warrantholder"  means  any  Person  that  is  a holder of any
Warrant.

                  "Working  Investment"  means,  at any  date  of  determination
thereof,  (i) the sum, for the Borrower and its  Subsidiaries  on a consolidated
basis, of (A) the unpaid face amount of all Accounts  Receivable as at such date
of  determination  plus (B) the aggregate  amount of prepaid  expenses and other
Consolidated  Current  Assets as at such date of  determination,  minus (ii) the
sum, for the Borrower and its  Subsidiaries on a consolidated  basis, of (A) the
unpaid amount of all accounts payable as at such date of determination, plus (B)
the aggregate  amount of all accrued  expenses as at such date of  determination
(but, excluding from accounts payable and accrued expenses,  the current portion
of long-term debt and all accrued interest and taxes).

SECTION  1.02.  Terms  Generally.  The  definitions  of terms herein shall apply
equally to the  singular  and plural  forms of the terms  defined.  Whenever the
context may require,  any pronoun  shall  include the  corresponding  masculine,
feminine and neuter forms. The words "include", "includes" and "including" shall
be deemed to be followed  by the phrase  "without  limitation".  The word "will"
shall be  construed  to have the same  meaning  and effect as the word  "shall".
Unless the context requires otherwise, (a) any definition of or reference to any
agreement,  instrument or other document  herein shall be construed as referring
to such  agreement,  instrument or other  document as from time to time amended,
supplemented  or  otherwise  modified  (subject  to  any  restrictions  on  such
amendments,  supplements or modifications  set forth herein),  (b) any reference
herein to any Person shall be construed to include such Person's  successors and
assigns, (c) the words "herein", "hereof'" and "hereunder", and words of similar
import, shall be construed to refer to this Agreement in its entirety and not to
any  particular  provision  hereof,  (d)  all  references  herein  to  Articles,
Sections,  Exhibits  and  Schedules  shall be construed to refer to Articles and
Sections of, and Exhibits and  Schedules  to, this  Agreement  and (c) the words
"asset" and  "property"  shall be  construed to have

                                       32
<PAGE>

the same meaning and effect and to refer to any and all tangible and  intangible
assets and properties, including cash, securities, accounts and contract rights.
References  in this  Agreement  to  "determination"  by the Lender  Group or any
member thereof  include good faith  estimates by the Lender Group or such member
thereof (in the case of quantitative  determinations)  and good faith beliefs by
the  Lender  Group  or  such  member   thereof  (in  the  case  of   qualitative
determinations).

SECTION 1.03.  Accounting and Other Terms.  Unless otherwise  expressly provided
herein,  each  accounting term used herein shall have the meaning given it under
GAAP applied on a basis  consistent  with those used in preparing  the Financial
Statements.  All terms used in this Agreement  which are defined in Article 8 or
Article 9 of the Uniform  Commercial  Code in effect in the State of New York on
the date hereof and which are not otherwise  defined  herein shall have the same
meanings herein as set forth therein.

SECTION 1.04. Time References. Unless otherwise indicated herein, all references
to time of day refer to Eastern  standard time or Eastern  daylight saving time,
as in effect in New York City on such day. For purposes of the  computation of a
period of time from a specified date to a later  specified date, the word "from"
means "from and  including"  and the words "to" and  "until"  each means "to but
excluding";  provided,  however,  that with respect to a computation  of fees or
interest payable to the Lender Group,  such period shall in any event consist of
at least one full day.

                                   ARTICLE II
                                   THE LOANS

SECTION 2.01.     Commitments.

(a) (i) The  Term  Loan A  Lenders  agree,  ratably  in  accordance  with  their
respective Term Loan A Commitments,  and on the terms and conditions hereinafter
set forth (including  subject to the  satisfaction of the applicable  conditions
precedent  set forth in Article IV  hereof),  to make term loans  (collectively,
"Term Loan A") to the Borrower on the Effective  Date in an aggregate  principal
amount of  $35,000,000,  which Term Loan A shall be repayable in accordance with
the terms hereof and of Term Note A, shall be secured by all of the  Collateral,
and shall  constitute  Obligations.  The  proceeds  of Term Loan A shall be used
solely for the  purposes  set forth in Section  5.01(v)  hereof.  Any  principal
amount  of Term Loan A which is repaid or  prepaid  by the  Borrower  may not be
reborrowed.

(ii)  The Term Loan B Lenders agree, ratably in accordance with their respective
Term Loan B Commitments,  and on the terms and conditions  hereinafter set forth
(including  subject to the satisfaction of the applicable  conditions  precedent
set forth in Article IV hereof),  to make term loans  (collectively,  "Term Loan
B") to the Borrower on the Effective  Date in an aggregate  principal  amount of
$30,000,000,  which Term Loan B shall be repayable in accordance  with the terms
hereof and of Term Note B, shall be secured by all of the Collateral,  and shall
constitute Obligations. The proceeds of Term Loan B shall be used solely for the
purposes set forth in Section 5.01(v) hereof.  Any principal amount of Term Loan
B which is

                                       33
<PAGE>

repaid or prepaid by the Borrower may not be reborrowed. It is the understanding
of the Term Loan B Lenders that the Term Loan B of each Term Loan B Lender ranks
pari passu in right of payment and rights upon  liquidation with the Term Loan B
of each other Term Loan B Lender.

(b)  Each  Revolving  Credit  Lender  agrees,  ratably  in  accordance  with its
respective Revolving Credit Commitment,  and on terms and conditions hereinafter
set forth (including  subject to the  satisfaction of the applicable  conditions
precedent  set forth in Article IV  hereof),  to make loans  (collectively,  the
"Revolving  Loans") to Borrower from time to time on any Business Day during the
period  commencing on the date hereof and ending on, but excluding the Revolving
Credit Commitment Termination Date, in an aggregate principal amount at any time
outstanding  not to exceed such Lender's Pro Rata Share (in accordance  with its
Revolving Credit Commitment) of an amount equal to the lesser of (i) the Maximum
Revolving Amount,  or (ii) the amount of the Borrowing Base then in effect.  The
Borrowing  Base shall be net of the amount of reserves,  if any,  established by
Administrative  Agent under the Loan  Documents,  including  as set forth below.
Administrative Agent shall have the right to establish reserves in such amounts,
and with respect to such  matters,  as  Administrative  Agent deem in good faith
reasonably necessary or appropriate, against the amount of Revolving Loans which
Borrower may otherwise request under Section 2.02, including with respect to (A)
price  adjustments,  damages,  unearned  discounts,  returned  products or other
matters  for  which  credit  memoranda  are  issued  in the  ordinary  course of
Borrower's business,  (B) (without duplication) unearned or otherwise refundable
customer  deposits,  (C)  [intentionally  omitted],  (D) sums chargeable against
Borrower's  Loan Account as Revolving Loans under any section of this Agreement,
(E)  amounts  owing by  Borrower  to any Person to the extent  secured by a Lien
(other than Permitted  Liens) on, or trust over,  any Property of Borrower,  and
(F)  such  other  matters,  events,  conditions,  or  contingencies  as to which
Administrative  Agent, in good faith and reasonable credit judgment,  determines
reserves  should be  established  from time to time  hereunder.  The proceeds of
Revolving  Loans  shall be used  solely  for the  purposes  set forth in Section
5.01(v) hereof.  Within the limit of the Maximum Revolving Amount and subject to
the conditions  contained herein,  the Borrower may borrow,  prepay and reborrow
Revolving  Loans  pursuant  to this  Article  II. The  Revolving  Loans shall be
evidenced  hereby  and by the  Revolving  Notes,  shall be secured by all of the
Collateral, and shall constitute Obligations.

(c)      [intentionally omitted]

SECTION 2.02.     Making the Loans.

(a) An Authorized Person of Administrative  Borrower on behalf of Borrower shall
give  Administrative  Agent prior  telephone  notice  (immediately  confirmed in
writing,  in  substantially  the  form of  Exhibit  N-1  hereto  (a  "Notice  of
Borrowing")),  not later than 1:00 p.m. (New York City time) on the Business Day
of the proposed Loan.  Such Notice of Borrowing  shall be irrevocable  and shall
specify (i) the principal amount of the proposed Loan, (ii) in the case of Loans
requested  on the  Effective  Date,  whether  such  Loan  is  requested  to be a
Revolving  Loan or a Term Loan,  (iii) the use of the proceeds of such  proposed
Loan, and (iv) the proposed  borrowing date,  which must be a Business Day, and,
with  respect  to the Term  Loan,  must be the  Effective  Date.  Any  Notice of
Borrowing for any Loan after the Effective  Date,  the proceeds of which will be
used to finance a Permitted Acquisition, shall include copies of the agreements,
instruments  and other  documents  specified in clause (B) of the  definition of
"Permitted

                                       34
<PAGE>

Acquisition".  Administrative  Agent may act without liability upon the basis of
written, telecopied or telephonic notice believed by the Administrative Agent in
good faith to be from an Authorized Person of the Administrative  Borrower.  The
Borrower hereby waives the right to dispute Administrative Agent's record of the
terms of any such telephonic Notice of Borrowing. Each Notice of Borrowing shall
be irrevocable  and binding on the Borrower.  Administrative  Agent on behalf of
the Lender Group will make the  proceeds of such Loan  available to the Borrower
on the day of the proposed Loan by causing an amount,  in immediately  available
funds, to be deposited in an account  designated by  Administrative  Borrower on
behalf of the Borrower to  Administrative  Agent at a commercial bank reasonably
satisfactory to Administrative Agent.

(b) Section 2.02(a) notwithstanding,  the becoming due of any amount required to
be paid under this Agreement,  the Fee Letter,  any Revolving Note or Term Note,
or any other Loan  Document,  whether of  principal or interest or for any other
Obligation,  shall be deemed irrevocably to be a request for a Revolving Loan on
the due date in the amount  required to pay such principal,  interest,  or other
Obligation.

(c)  Administrative  Agent shall from time to time, but no less  frequently than
weekly,  notify each Revolving  Credit Lender of the date such Lender is to fund
its Revolving  Loans,  and the amount to be made  available by it. If and to the
extent that a Revolving  Credit  Lender and  Administrative  Agent so agree,  at
Administrative  Agent's  discretion,  the  amount to be made  available  by such
Revolving  Credit  Lender on any date may be netted  against any amount owing to
such Lender and otherwise payable by Administrative Agent on account of payments
received by it from  Borrower on such date.  The amount to be made  available by
each  Revolving  Credit  Lender on any date (which date shall be a Business Day)
shall  be made  available  by it on such  date to  Administrative  Agent  at the
Administrative  Agent Account,  in immediately  available  funds, not later than
2:00 p.m. (New York time).  The  obligation of each  Revolving  Credit Lender to
Administrative Agent (as opposed to Borrower) to fund its Revolving Loans on the
date specified by  Administrative  Agent is absolute and unconditional and shall
not be  affected  by any  circumstance  whatsoever,  including  (i) any set off,
counterclaim,  recoupment,  defense or other  right  which such  Lender may have
against  Administrative  Agent,  the Borrower or any other Person for any reason
whatsoever, (ii) the financial condition or prospects of the Borrower, (iii) the
failure of any other such Lender to make funds  available  to Agent with respect
to its  Revolving  Loans,  (iv) the  occurrence or  continuation  of an Event of
Default, whether the same shall occur before or after Administrative Agent shall
have made the Revolving Loans, or (v) any other circumstance, happening or event
whatsoever, whether or not similar to any of the foregoing.

(d)  The   Borrower  and  the  Lender   Group   hereby   irrevocably   authorize
Administrative  Agent to disburse the proceeds of each Revolving Loan requested,
or deemed to be  requested,  pursuant to this Section  2.02 as follows:  (i) the
proceeds of each Revolving Loan requested under Section 2.02(a) hereof shall (if
Administrative Agent so requires,  subject to receipt by Administrative Agent of
funds from the Revolving Credit Lenders) be disbursed by Administrative Agent in
lawful money of the United States of America in immediately  available funds, in
the case of the initial  borrowing,  in  accordance  with the terms of a written
disbursement  letter  from  the  Borrower,  and in the  case of each  subsequent
borrowing, by wire transfer to the Designated Account or such other bank account
as may be agreed upon in writing by

                                       35
<PAGE>

Administrative Borrower and Administrative Agent from time to time, and (ii) the
proceeds of each Revolving Loan requested  under Section 2.02(b) hereof shall be
charged to the Loan  Account and  disbursed  by  Administrative  Agent by way of
direct  payment of the  relevant  interest or other  Obligation.  Administrative
Agent is  authorized to make  Revolving  Loans under this  Agreement  based upon
telephonic  or other  instructions  received  from  anyone  purporting  to be an
Authorized  Person  of  Administrative  Borrower,  or  without  instructions  if
pursuant to Section  2.02(b).  Administrative  Borrower  agrees to establish and
maintain the Designated Account with the Designated Account Bank for the purpose
of receiving the proceeds of the  Revolving  Loans  requested by  Administrative
Borrower and made by Administrative Agent or the Lenders hereunder.

(e) The Borrower and the Lender Group hereby irrevocably  authorizes and directs
Administrative  Agent to charge to the Borrower's Loan Account  hereunder,  as a
Revolving Loan deemed made to Borrower, a sum sufficient to pay all principal of
Term  Loans  due  and  all  interest  accrued  on  the  Obligations  during  the
immediately  preceding  month and to pay all Lender  Group  Expenses at any time
owed by any Loan Party to the Lender  Group  hereunder  or under any of the Loan
Documents  (including the Fee Letter);  provided,  however,  that Administrative
Agent may, but shall not be required to, so charge the  Borrower's  Loan Account
during the  existence of an Event of Default or if and to the extent such charge
would  result in an  Overadvance.  Amounts so charged  pursuant to this  Section
2.02(e)  shall be deemed  Revolving  Loans  requested  by  Borrower  pursuant to
Section 2.02(b), and the provisions of Section 2.02(c) and Section 2.02(d) shall
be applicable to each such Revolving Loan.

(f) (i) Revolving Loans and payments will be settled among  Administrative Agent
and the Revolving Credit Lenders  according to such procedures as Administrative
Agent  and  such  Lenders  may  agree  from  time  to  time.   These  procedures
notwithstanding,  each  such  Lender's  obligation  to fund its  portion  of the
Revolving  Loans  shall  commence on the date such  Revolving  Loans are made by
Administrative Agent. Such payments to Administrative Agent will be made by such
Lenders without set-off, counterclaim or reduction of any kind.

(ii)  Administrative Agent may require the Revolving Lenders to settle Revolving
Loans and payments on a daily basis (or such lesser frequency as  Administrative
Agent  may  determine)  (each  day of  settlement  being a  "Settlement  Date").
Administrative  Agent will advise each  Revolving  Credit Lender by telephone or
telecopy of the amount of each such Lender's Pro Rata Share (in accordance  with
its Revolving Credit Commitment) of the Revolving Facility Usage as of the close
of business of the Business Day  immediately  preceding the Settlement  Date. In
the event that payments are  necessary to adjust such  Lender's  actual Pro Rata
Share (in  accordance  with its Revolving  Credit  Commitment)  of the Revolving
Facility  Usage as of any  Settlement  Date to equal the amount of such Lender's
required Pro Rata Share (in accordance with its Revolving Credit  Commitment) of
the Revolving  Facility Usage, the party from which such payment is due will pay
the other,  in same day funds, by wire transfer to the other's account not later
than the applicable time set forth on Section 2.02(c).

(iii) If any such payment is not made to Administrative Agent by any such Lender
on the Settlement  Date  applicable  thereto to the extent required by the terms
hereof, such Lender shall be a Defaulting Lender and Administrative  Agent shall
be entitled  to recover  for its account  such amount on demand from such Lender
together with interest  thereon at the

                                       36
<PAGE>

Defaulting Lenders Rate. Administrative Agent shall not be obligated to transfer
to a Defaulting Lender any payments made by Borrower to Administrative Agent for
the  Defaulting  Lender's  benefit on account of its Revolving  Loans.  Any such
amounts  payable to a Defaulting  Lender shall instead be paid to or retained by
Administrative  Agent.  Administrative  Agent may hold and,  in its  discretion,
re-lend to Borrower as  Revolving  Loans the amount of any or all such  payments
received or retained by it for the account of such Defaulting Lender. Solely for
the  purposes  of voting or  consenting  to  matters  with  respect  to the Loan
Documents and determining  Required  Lenders,  Defaulting Lender shall be deemed
not to be a "Lender" (in respect of its  Revolving  Loans and  Revolving  Credit
Commitment)  and such  Defaulting  Lender's  Revolving  Credit  Commitment  with
respect to the  Revolving  Loans shall be deemed to be zero (-0-).  This section
shall remain  effective  with  respect to such Lender until (x) the  Obligations
under this Agreement  shall have been declared or shall have become  immediately
due and payable or (y) the  Revolving  Credit  Lenders  that are  non-Defaulting
Lenders and  Administrative  Agent shall have  waived such  Lender's  default in
writing.  The  operation of this  section  shall not be construed to increase or
otherwise  affect  the  Commitments  of any Lender  other  than such  Defaulting
Lender,  or relieve  or excuse the  performance  by  Borrower  of its duties and
obligations hereunder.

SECTION 2.03.     Notes; Repayment of Loans and other Obligations.

                  (a) (i) As to each Term Loan A Lender, the Term Loan A of such
Lender shall be  evidenced  by a single Term Note A, duly  executed on behalf of
the Borrower, dated the Effective Date, and delivered to and made payable to the
order of such Lender in a principal  amount equal to the amount of such Lender's
Term Loan A Commitment.

                      (ii) As  to  each Term  Loan B Lender,  the Term Loan B of
such Lender shall be evidenced by a single Term Note B, duly  executed on behalf
of the Borrower,  dated the Effective Date, and delivered to and made payable to
the  order of such  Lender in a  principal  amount  equal to the  amount of such
Lender's Term Loan B Commitment.

                      (iii)  As  to  each Revolving Credit Lender, all Revolving
Loans  made by such  Lender  to the  Borrower  shall  be  evidenced  by a single
Revolving  Credit  Note,  duly  executed  on behalf of the  Borrower,  dated the
Effective Date, and delivered to and made payable to the order of such Lender in
a  principal  amount  equal to the  amount  of such  Lender's  Revolving  Credit
Commitment.

                  (b) (i) As to each Term Loan A Lender, the Term Loan A of such
Lender shall be repayable in 9 consecutive quarterly installments,  on the first
day of each January,  April, July, and October,  commencing on April 1, 2000 and
ending on April 1, 2002,  consisting of (A) 2 installments  (payable on April 1,
2000 and July 1, 2000),  each in an amount equal to such Lender's Pro Rata Share
(relative  to Term  Loan A) of  $1,000,000.00,  followed  by (B) 4  installments
(payable on October 1, 2000,  January 1, 2001, April 1, 2001, and July 1, 2001),
each in the amount equal to such Lender's Pro Rata Share  (relative to Term Loan
A) of $2,000,000.00, followed by (C) 3 installments (payable on October 1, 2001,
January 1, 2002,  and April 1, 2002),  each in an amount equal to such  Lender's
Pro Rata Share (relative to Term Loan A) of  $3,000,000.00;  provided,  however,
that the Term  Loan A of each  Lender  shall be  repayable  in full on the Final
Maturity Date.

                                       37
<PAGE>

                           (ii) As to each Term  Loan B Lender,  the Term Loan B
of such Lender shall be repayable in full on the Final Maturity Date.

                           (iii) Principal payable on account of Revolving Loans
shall be repayable in full by Borrower to  Administrative  Agent for the account
of the Revolving  Credit Lenders,  in accordance with Section 3.03,  immediately
upon the earliest of (a) the receipt by Administrative  Agent or Borrower of any
Ordinary Course Proceeds, to the extent of said proceeds,  (b) the occurrence of
an Event of  Default  in  consequence  of which the  Required  Lenders  elect to
accelerate the maturity and payment of the  Obligations,  or (c)  termination of
this Agreement pursuant to Section 2.05(g) or Section 2.05(h) hereof;  provided,
however,  that if an  Overadvance  shall  exist,  Borrower  shall,  on demand in
writing by any Lender, repay the Overadvance.

                           (iv)  The   outstanding   principal   of  each   Loan
(including,  without limitation,  all Revolving Loans),  together with all other
Obligations, shall be due and payable on the Final Maturity Date.

                  (c) Administrative  Borrower agrees to record each Loan on the
Register  referred to in Section  11.07(c).  Each Loan  recorded on the Register
(the "Registered  Loan") may not be evidenced by promissory notes other than the
Term Note or the Revolving  Credit Note,  each of which is a Registered Note (as
defined  below).  Upon the  registration of any Loan, any promissory note (other
than a Registered  Note) evidencing the same shall be null and void and shall be
returned to Administrative  Borrower. The Borrower agrees, at the request of any
Lender,  to execute and deliver to such Lender a promissory  note in  registered
form to evidence such  Registered  Loan (i.e.  containing  the  registered  note
language  set forth in Exhibits  R-1,  T-1,  and T-2 hereto) and  registered  as
provided in Section 11.07(c) (a "Registered Note"), payable to the order of such
Lender and otherwise duly completed.  Once recorded on the Register, the Loan or
Loans  evidenced by such Note may not be removed from the Register so long as it
remains outstanding, and a Registered Note may not be exchanged for a promissory
note that is not a Registered Note.

SECTION 2.04.     Interest.

(a) Loans.  The Term Loans and each  Revolving  Loan shall bear  interest on the
principal  amount thereof from time to time  outstanding,  from the date of such
Loan until such principal amount becomes due, at a rate per annum equal to:

(i) with respect to the Term Loans A, the greater of (A) the Reference Rate plus
2% or (B) 9.75%.

(ii) with  respect to the Term Loans B, the  greater of (A) the  Reference  Rate
plus 5% or (B) 12.75%.

(iii) with respect to the Revolving Loans, the greater of (A) the Reference Rate
plus 1% or (B) 8.75%.

(b) Default  Interest.  To the extent  permitted by law, upon the occurrence and
during the continuance of an Event of Default, the principal of, and all accrued
and  unpaid

                                       38
<PAGE>

interest on, all Loans,  and all fees,  indemnities or any other  Obligations of
the Borrower under this Agreement, the Notes and other Loan Documents shall bear
interest,  from the date such  Event of  Default  occurred  until  such Event of
Default  is cured or waived in  writing in  accordance  herewith,  at a rate per
annum equal to the Post-Default Rate.

(c)  Interest  Payment.  Interest  on each Loan  shall be  payable  monthly,  in
arrears,  on the first  day of each  month,  commencing  on the first day of the
month  following the month in which such Loan is made, and at maturity  (whether
upon demand, by acceleration or otherwise).  Interest at the Post-Default  Rate,
when and as permitted hereunder, shall be payable on demand. The Borrower hereby
authorizes  Administrative  Agent to, and Administrative Agent may, from time to
time,  charge the Loan Account pursuant to Section 2.02(b) and Section 3.01 with
the amount of any interest payment due hereunder.

(d) General.  All interest  shall be computed on the basis of a year of 360 days
for the actual  number of days,  including  the first day but excluding the last
day, elapsed.

SECTION 2.05.     Reduction of Revolving Credit Commitment; Prepayment of Loans;
Term and Termination.

(a)      Reduction of Revolving Credit Commitment.

The aggregate  Revolving  Credit  Commitments,  ratably in  accordance  with the
Revolving Credit Lenders' Pro Rata Shares,  shall be reduced  automatically  and
concurrently  with any prepayment of Revolving Loans pursuant to Section 2.05(c)
(exclusive of Section  2.05(c)(i),  Section  2.05(c)(iv),  Section  2.05(c)(vi),
Section  2.05(c)(vii),  Section  2.05(c)(viii),  and Section  2.05(c)(x)).  Once
reduced,  the Revolving Credit Commitment may not be increased.  Except pursuant
to  Section  2.05(g)(ii),  the  Revolving  Commitments  may  not be  reduced  or
terminated by Borrower.

(b)      Optional Prepayment of Term Loans.

(i) The unpaid principal balance of Term Loan A may be prepaid,  without payment
of any  premium or  penalty,  in whole or in part at any time during the term of
this Agreement upon 30 days prior written notice by  Administrative  Borrower to
Administrative Agent (a copy of which notice  Administrative Agent shall provide
promptly upon its receipt to Collateral Agent and each Lender with a Term Loan A
Commitment);  provided, however, that, after giving effect to such prepayment of
all or any  portion  of Term  Loan  A,  Excess  Availability  is not  less  than
$10,000,000.

(ii) The unpaid principal balance of Term Loan B may be prepaid, without payment
of any  premium or  penalty,  in whole or in part at any time during the term of
this Agreement upon 30 days prior written notice by  Administrative  Borrower to
Administrative Agent (a copy of which notice  Administrative Agent shall provide
promptly upon its receipt to Collateral Agent and each Lender with a Term Loan B
Commitment);  provided,  however, that, no such prepayment of all or any portion
of Term Loan B shall be made  unless and to the extent that Term Loan A has been
paid in full in cash and, after giving effect  thereto,  Excess  Availability is
not less than $10,000,000.

                                       39
<PAGE>

(c)      Mandatory Prepayment.

(i) At any time when an Overadvance exists, the Borrower will immediately prepay
the Revolving  Loans (ratably in accordance  with the Revolving  Credit Lenders'
Pro Rata  Shares) to the full  extent of any  Overadvance.  On each day that any
Revolving  Loans are  outstanding  and the  Borrower  is required  hereunder  to
deliver a Borrowing  Base  Certificate,  the Borrower  shall hereby be deemed to
represent and warrant to the Lender Group that the Borrowing Base  calculated as
of such day equals or exceeds the Revolving  Facility Usage  outstanding on such
day.

(ii) [intentionally omitted]

(iii) [intentionally omitted]

(iv) Within ten (10)  Business  Days of delivery to the Lender  Group of audited
annual financial statements pursuant to Section 6.01(a)(ii), commencing with the
delivery to the Lender  Group of the  financial  statements  for the Fiscal Year
ended December 31, 1999,  or, if such financial  statements are not delivered to
the  Lender  Group on the date such  statements  are  required  to be  delivered
pursuant to such Section  6.01(a)(ii),  within ten (10)  Business Days after the
date such  statements  are required to be delivered to the Lender Group pursuant
to Section 6.01(a)(ii),  the Borrower shall prepay the outstanding  principal of
the Term Loan A ratably in  accordance  with the Term Loan A  Lenders'  Pro Rata
Shares (or, if the Term Loan A has been paid in full,  Borrower shall prepay the
outstanding  principal  of the Term Loan B ratably in  accordance  with the Term
Loan B Lenders' Pro Rata  Shares;  or, if the Term Loans have been paid in full,
Borrower  shall  prepay  the  Revolving  Loans  ratably in  accordance  with the
Revolving  Credit  Lenders'  Pro Rata  Shares) in an amount  equal to 50% of the
Excess Cash Flow of the Borrower and its  Subsidiaries for such Fiscal Year. The
foregoing  to the  contrary  notwithstanding,  the  amount  of  such  prepayment
required  to be made under  this  Section  2.05(c)(iv)  solely in respect of the
Excess Cash Flow of the Borrower and its  Subsidiaries for the Fiscal Year ended
December 31, 1999 shall not exceed the lesser of (a) 50% of the Excess Cash Flow
of the Borrower and its Subsidiaries for the period  commencing on the Effective
Date and ending on December 31, 1999, and (b) $1,500,000.

(v) [intentionally omitted]

(vi)  Immediately  upon any  Disposition  by any Loan Party  pursuant to Section
6.02(c)(ii)(C),  the Borrower shall, subject to Section 3.03 hereof,  prepay the
outstanding  principal  of the Term Loan A ratably in  accordance  with the Term
Loan A Lenders'  Pro Rata  Shares (or, if the Term Loan A has been paid in full,
Borrower  shall prepay the  outstanding  principal of the Term Loan B ratably in
accordance with the Term Loan B Lenders' Pro Rata Shares;  or, if the Term Loans
have been paid in full,  Borrower  shall prepay the  Revolving  Loans ratably in
accordance  with the  Revolving  Credit  Lenders'  Pro Rata Shares) in an amount
equal  to 100%  of the  Net  Cash  Proceeds  received  by the  Loan  Parties  in
connection with such Disposition.

(vii) Upon the loss,  destruction or taking by  condemnation  of any Collateral,
the  Borrower  shall,  subject to Section 3.03  hereof,  prepay the  outstanding
principal of

                                       40
<PAGE>

the Term Loan A ratably in  accordance  with the Term Loan A  Lenders'  Pro Rata
Shares (or, if the Term Loan A has been paid in full,  Borrower shall prepay the
outstanding  principal  of the Term Loan B ratably in  accordance  with the Term
Loan B Lenders' Pro Rata  Shares;  or, if the Term Loans have been paid in full,
Borrower  shall  prepay  the  Revolving  Loans  ratably in  accordance  with the
Revolving  Credit  Lenders'  Pro Rata  Shares) in an amount equal to 100% of the
proceeds  received  by the Loan  Parties  in  connection  therewith,  net of any
reasonable expenses incurred in collecting such net proceeds.

(viii) Upon the  issuance or  incurrence  by any Loan Party of any  Indebtedness
except as  permitted  by Section  6.02(b),  or the sale or  issuance by any Loan
Party of any shares of its Capital Stock, the Borrower shall, subject to Section
3.03  hereof,  prepay the  outstanding  principal  of the Term Loan A ratably in
accordance with the Term Loan A Lenders' Pro Rata Shares (or, if the Term Loan A
has been paid in full,  Borrower shall prepay the  outstanding  principal of the
Term Loan B ratably in accordance with the Term Loan B Lenders' Pro Rata Shares;
or,  if the Term  Loans  have  been  paid in full,  Borrower  shall  prepay  the
Revolving  Loans ratably in accordance  with the Revolving  Credit  Lenders' Pro
Rata Shares) in an amount equal to 100% of the Net Cash Proceeds received by the
Loan  Parties  in  connection  therewith.  The  provisions  of  this  subsection
(c)(viii)  shall  not  be  deemed  to be  implied  consent  to any  issuance  or
incurrence  of  Indebtedness,  or any sale or  issuance  of any  Capital  Stock,
otherwise prohibited by the terms and conditions hereof.

(ix) Within ten (10)  Business  Days of delivery to the Lender  Group of audited
annual financial statements pursuant to Section 6.01(a)(ii), commencing with the
delivery to the Lender  Group of the  financial  statements  for the Fiscal Year
ended December 31, 1999,  or, if such financial  statements are not delivered to
the  Lender  Group on the date such  statements  are  required  to be  delivered
pursuant to such Section  6.01(a)(ii),  within ten (10)  Business Days after the
date such  statements  are required to be delivered to the Lender Group pursuant
to Section  6.01(a)(ii),  the  Borrower  shall,  subject to Section 3.03 hereof,
prepay the  outstanding  principal of the Term Loan A ratably in accordance with
the Term Loan A Lenders'  Pro Rata  Shares (or, if the Term Loan A has been paid
in full,  Borrower  shall  prepay the  outstanding  principal of the Term Loan B
ratably in accordance with the Term Loan B Lenders' Pro Rata Shares;  or, if the
Term Loans have been paid in full,  Borrower  shall prepay the  Revolving  Loans
ratably in accordance with the Revolving  Credit Lenders' Pro Rata Shares) in an
amount equal to the then extant Required EBITDA Payment.

(x)  At any  time  when a  Collection  Rule  Overadvance  exists,  the  Borrower
immediately  shall,  subject to Section 3.03 hereof,  prepay the Revolving Loans
ratably in accordance with the Revolving Credit Lenders' Pro Rata Shares (or, if
the  outstanding  amount of the Revolving  Loans is zero (-0-),  Borrower  shall
prepay the  outstanding  principal of the Term Loan A ratably in accordance with
the Term Loan A Lenders' Pro Rata  Shares;  or, if the Term Loan A has been paid
in full,  Borrower  shall  prepay the  outstanding  principal of the Term Loan B
ratably  in  accordance  with the Term Loan B  Lenders'  Pro Rata  Shares) in an
amount equal to such excess.

(d)  Application  of Payments.  Each  prepayment  pursuant to subsection  (b) or
subsection  (c) above in respect of the Term Loans shall be applied  against the
remaining  installments of principal of the applicable Term Loans in the inverse
order of maturity.

                                       41
<PAGE>

(e) Interest and Fees. Any  prepayment  made pursuant to this Section 2.05 shall
be accompanied by accrued  interest on the principal amount being prepaid to the
date of  prepayment,  and if such  prepayment  would  reduce  the  amount of the
outstanding  Loans to zero at a time when the Revolving Credit  Commitments have
been terminated, such prepayment shall be accompanied by the payment of the fees
accrued to such date pursuant to Section 2.06.

(f)  Cumulative  Prepayments.  Except as  otherwise  expressly  provided in this
Section 2.05,  payments with respect to any  subsection of this Section 2.05 are
in addition to payments  made or required to be made under any other  subsection
of this Section 2.05.

(g) Term of Agreement; Early Termination by Borrower.

(i) Subject to the right of the Lender  Group to cease  making Loans to Borrower
upon or after the occurrence of any Default or Event of Default,  this Agreement
shall be in effect for the period commencing on the Effective Date and ending on
the Final  Maturity  Date,  unless  sooner  terminated  as  provided  in Section
2.05(g)(ii) or Section 2.05(h).

(ii)  Borrower  has the option,  at any time upon 30 days prior  written  notice
(which  notice shall be  irrevocable)  to  Administrative  Agent and  Collateral
Agent,  to terminate this Agreement by paying to the Lender Group,  in cash, the
Obligations  (including  the  "Success  Fee" as such term is  defined in the Fee
Letter), in full.

(h)  Termination of Agreement by Lender Group.  Administrative  Agent (acting on
the written instructions of the Required Lenders) or Collateral Agent (acting on
the  written   instructions   of  the  Required   Lenders)  may,  by  notice  to
Administrative  Borrower  for the benefit of the Loan  Parties,  terminate  this
Agreement at any time upon or after the occurrence of an Event of Default.

(i) Effect of Termination.  All of the Obligations  shall be immediately due and
payable upon the  termination  date stated in any notice of  termination of this
Agreement.   All   undertakings,    agreements,   covenants,   warranties,   and
representations of the Borrower and the other Loan Parties contained in the Loan
Documents  shall  survive  any  such  termination,   and,  notwithstanding  such
termination,  Collateral  Agent shall retain its Liens in the Collateral for the
benefit of the Lender Group, and the Lender Group shall retain all of its rights
and  remedies  under  the  Loan  Documents,  until  the  Borrower  has  paid  to
Administrative  Agent,  for the account of the Lender  Group,  all of Borrower's
Obligations  to the Lender  Group,  in full,  in  immediately  available  funds,
together with the applicable  termination  charge, if any.  Notwithstanding  the
payment in full of the  Obligations,  Collateral  Agent shall not be required to
terminate its security interests in the Collateral  unless,  with respect to any
loss or damage the Lender  Group may incur as a result of  dishonored  checks or
other  items of payment  received by the Lender  Group from the  Borrower or any
Account Debtor and applied to the  Obligations,  Administrative  Agent shall, at
its option, (a) have received a written agreement,  executed by the Borrower and
by any Person whose loans or other advances to the Borrower are used in whole or
in part to satisfy the Obligations, indemnifying the Agents and the Lender Group
from any such loss or damage, or (b) have retained such monetary  reserves,  and
Collateral  Agent shall have  retained  such Liens on the  Collateral,  for such
period  of time  as such  Agents,  in  their  reasonable  discretion,  may  deem
necessary to protect the Lender Group from any such loss or damage.

                                       42
<PAGE>

SECTION 2.06.       Fees.

(a)  Financial  Examination  and  Appraisal  Fees.  Borrower  shall  pay  to the
Administrative Agent, for the sole and separate account of Administrative Agent:
(i)  Administrative  Agent's  customary fee of $750 per day per  examiner,  plus
Administrative  Agent's  reasonable  out-of-pocket  expenses for each  financial
analysis  and  examination  (i.e.,  audits)  of the Loan  Parties  performed  by
personnel  employed by  Administrative  Agent; and (ii)  Administrative  Agent's
out-of-pocket  expenses  for  each  appraisal  of the  Collateral  performed  by
personnel employed by Administrative Agent; and (iii) the actual charges paid or
incurred by  Administrative  Agent if it elects to employ the services of one or
more third Persons to perform such financial  analyses and  examinations  (i.e.,
audits)  of the  Loan  Parties  or to  appraise  the  Collateral  or to  perform
enterprise valuations in respect of the Loan Parties;  provided,  however, that,
if during any one-year  period ending on each  anniversary of the Effective Date
there has not occurred an Event of Default, (y) the amount of charges under this
clause (iii) in respect of third Person appraisals of the Collateral  charged to
Borrower  in that  one-year  period  will not  exceed  the total  amount of such
charges for 2 such  appraisals;  and (z) the amount of charges under this clause
(iii) in respect of third Person  enterprise  valuations  in respect of the Loan
Parties  charged to Borrower in that  one-year  period will not exceed the total
amount of such charges for 2 such valuations.

(b) Fee Letter Fees.  Borrower  shall pay to the  Collateral  Agent the fees set
forth in the Fee  Letter in  accordance  with the terms  thereof,  and such fees
constitute Obligations hereunder.

SECTION 2.07.  Securitization.  The Loan Parties  hereby  acknowledges  that the
Lenders  and any of  their  Affiliates  may  sell or  securitize  the  Loans  (a
"Securitization")  through the pledge of the Loans as  collateral  security  for
loans to such  Lenders or their  Affiliates  or through the sale of the Loans or
the issuance of direct or indirect  interests in the Loans,  which loans to such
Lenders or their  Affiliates  or direct or indirect  interests  will be rated by
Moody's,  Standard & Poor's or one or more other  rating  agencies  (the "Rating
Agencies").  The Loan Parties shall  cooperate  reasonably with such Lenders and
their Affiliates to effect the Securitization including,  without limitation, by
(a) amending this  Agreement and the other Loan  Documents,  and executing  such
additional  documents,  as reasonably  requested by such Lenders,  in connection
with the  Securitization,  provided  that (i) any such  amendment or  additional
documentation does not impose material  additional costs on the Loan Parties and
(ii)  any  such  amendment  or  additional  documentation  does  not  materially
adversely affect the rights, or materially  increase the obligations  (including
administrative duties or reporting  obligations),  of the Loan Parties under the
Loan  Documents  or change or affect in a manner  adverse  to the  Borrower  the
financial  terms  of  the  Loans,  (b)  providing  such  information  as  may be
reasonably requested by such Lenders, in connection with the rating of the Loans
or the Securitization, (c) providing in connection with any rating of the Loans,
a  certificate  (i)  agreeing  to  indemnify  such  Lenders  and  any  of  their
Affiliates, any of the Rating Agencies, or any party providing credit support or
otherwise participating in the Securitization (collectively, the "Securitization
Parties") for any losses,  claims, damages or liabilities (the "Liabilities") to
which such Lenders,  their Affiliates or such Securitization  Parties may become
subject  insofar  as the  Liabilities  arise out of or are based upon any untrue
statement or alleged untrue statement of any material fact contained in any Loan
Document or in any  writing  delivered  by or on behalf of the Loan  Parties and
their

                                       43
<PAGE>

respective  Affiliates to the Lender Group in connection  with any Loan Document
or arise out of or are based  upon the  omission  or alleged  omission  to state
therein a material fact  required to be stated  therein or necessary in order to
make the statements therein, in light of the circumstances under which they were
made,  not  misleading  and such  indemnity  shall  survive any transfer by such
Lenders  or their  successors  or  assigns  of the  Loans and (ii)  agreeing  to
reimburse  such  Lenders and any of their  Affiliates  and other  Securitization
Parties for any legal or other expenses  reasonably  incurred by such Persons in
connection with defending the  Liabilities;  and (d) providing such  information
regarding  the Loan  Parties,  the  Collateral  and other  property,  assets and
business of the Loan Parties  (including  appraisals  and  valuations) as may be
reasonably requested by such Lenders or their successors or assignees.

                                  ARTICLE III

                         PAYMENTS AND OTHER COMPENSATION

SECTION 3.01. Payments; Computations and Statements. The Borrower will make each
payment under this Agreement, the Notes and the other Loan Documents (whether of
principal,  interest,  fees, Lender Group Expenses, or otherwise) not later than
1:00  p.m.  (New York City  time) on the day when  due,  in lawful  money of the
United States of America and in immediately  available funds, to  Administrative
Agent for the benefit of the Lender Group at the  Administrative  Agent Account.
All such payments  received by the  Administrative  Agent for the benefit of the
Lender  Group after 1:00 p.m.  (New York City time) on any  Business Day will be
credited  to the Loan  Account on the next  succeeding  Business  Day.  All such
payments  shall be made by the  Borrower to the Lender  Group  without  defense,
set-off or counterclaim. The Borrower hereby authorizes Administrative Agent to,
and Administrative Agent may, from time to time charge the Loan Account with all
Obligations  and any other  amount due and  payable  under any Loan  Document to
which the  Borrower  is a party,  whether or not any Event of Default or Default
shall have occurred or be continuing or whether any of the conditions  precedent
in Section  4.02 have been  satisfied.  Any amount  charged to the Loan  Account
shall be deemed a Revolving Loan hereunder made by the Revolving  Credit Lenders
to the Borrower.  The Borrower  confirms  that any charges which  Administrative
Agent  may so make to the Loan  Account  as herein  provided  will be made as an
accommodation to the Borrower and solely at Administrative  Agent's  discretion.
It is  expressly  understood  and agreed by the  Borrower  that the Lender Group
shall  have  no   responsibility   to  inquire  into  the   correctness  of  the
apportionment,  allocation or  disposition of the Loans made to the Borrower or,
subject to Section 3.05, any fees,  costs or Lender Group Expenses for which the
Borrower is  obligated  under this  Agreement.  Whenever  any payment to be made
under any such  Loan  Document  shall be stated to be due on a day other  than a
Business Day, such payment shall be made on the next succeeding Business Day and
such  extension  of time shall in such case be  included in the  computation  of
interest or fees, as the case may be, provided that, if any such payment is made
by a charge to the Loan Account, such charge may be made by Administrative Agent
for the benefit of the Lender Group on any day,  whether or not a Business  Day.
All  computations  of interest and fees shall be made by the Lender Group on the
basis of a year of 360 days for the actual number of days  (including  the first
day but excluding the last day)  occurring in the period for which such interest
or fee is payable.  Each  determination by the

                                       44

<PAGE>

Lender Group of an interest rate, fees or Lender Group Expenses  hereunder shall
be conclusive and binding for all purposes in the absence of manifest error.

SECTION 3.02.       Payments to Lender Group, Return of Payments.

(a) Each payment  received by  Administrative  Agent under this Agreement of any
Obligation  for the account of any member of the Lender Group shall  (subject to
Section 2.02(c)) be paid by Administrative  Agent promptly to such member of the
Lender Group, in immediately  available  funds, to the account of such member of
the Lender  Group as  specified  from time to time by such  member of the Lender
Group in a written  notice to  Administrative  Agent (with a copy to  Collateral
Agent).

(b) Unless  Administrative  Agent receives notice from the Borrower prior to the
date on which any payment is due to the Lender Group that the Borrower  will not
make such payment in full as and when required,  Administrative Agent may assume
that the Borrower has made such payment in full to Administrative  Agent on such
date in immediately  available funds and Administrative Agent may (but shall not
be so required), in reliance upon such assumption,  distribute to the applicable
members of the Lender  Group on such due date an amount equal to the amount then
due such member of the Lender  Group.  If and to the extent the Borrower has not
made such  payment in full to  Administrative  Agent,  each member of the Lender
Group shall repay to Administrative  Agent on demand such amount  distributed to
such member of the Lender Group, together with interest thereon at the Reference
Rate for each day from the date such amount is distributed to such member of the
Lender Group until the date repaid by such member of the Lender Group.

SECTION 3.03.     Apportionment and Application of Payments.

                  (a) Except as otherwise  provided  with respect to  Defaulting
Lenders, aggregate principal payments and interest payments shall be apportioned
ratably among the Lenders  (according to their  applicable  Pro Rata Shares) and
payments of the fees (other than fees designated for Administrative Agent's sole
and separate account,  fees designated for Collateral  Agent's sole and separate
account,  and  fees  payable  in  accordance  with  the Fee  Letter)  shall,  as
applicable,  be  apportioned  ratably among the Lenders.  All payments  shall be
remitted to Administrative  Agent and all such payments  (except,  so long as no
Event of Default has occurred and is  continuing,  for  payments  designated  in
writing by Borrower to Administrative Agent and Collateral Agent as a prepayment
of specific Loans  hereunder,  which may be so applied) and all  Collections and
all proceeds of Collateral received by any Agent, shall be applied as follows:

first, to pay any fees (other than the "Success Fee", as such term is defined in
the Fee Letter),  or Lender Group Expenses then due to  Administrative  Agent or
Collateral Agent from the Loan Parties until paid in full;

second,  to pay any fees or Lender Group  Expenses  then due to the Lenders from
the Loan Parties until paid in full;

third, to pay interest due in respect of all Revolving Loans until paid in full;

                                       45

<PAGE>

fourth,  so long as no Event of Default has occurred and is continuing or, if an
Event of Default has occurred and is continuing and Administrative  Agent agrees
in its sole and absolute discretion, to pay interest due in respect of Term Loan
A until paid in full (if an Event of Default has occurred and is continuing  and
Administrative Agent has not so agreed, the priority of such amounts is deferred
to item "seventh" below);

fifth,  so long as no Event of Default has occurred and is continuing  or, if an
Event of Default has occurred and is continuing and Administrative  Agent agrees
in its sole and absolute discretion, to pay interest due in respect of Term Loan
B until paid in full (if an Event of Default has occurred and is continuing  and
Administrative Agent has not so agreed, the priority of such amounts is deferred
to item "ninth" below);

sixth, to repay the principal of the Revolving Loans until paid in full;

seventh, to pay interest due in respect of Term Loan A until paid in full;

eighth,  to pay or prepay principal of Term Loan A, in inverse order of maturity
of the installments thereof, until paid in full;

ninth, to pay interest due in respect of Term Loan B until paid in full;

tenth, to pay or prepay principal of Term Loan B, until paid in full;

eleventh,  to pay any other  Obligations  (other than the "Success Fee", as such
term is defined in the Fee Letter) due to the Lender Group,  until paid in full;
and

twelfth, to pay the Success Fee due and payable under the Fee Letter, until paid
in full.

                  (b) In each  instance,  so long as no  Event  of  Default  has
occurred and is continuing,  (i) Section 3.03(a) shall not be deemed to apply to
any  payment  by  the   Borrower   specified  by   Administrative   Borrower  to
Administrative  Agent to be for the payment of Obligations relating to Term Loan
A or Term Loan B when due and payable under any  provision of this  Agreement or
the  prepayment  of all or part of the  principal  of Term Loan A or Term Loan B
pursuant to Section 2.05(b) or Section 2.05(c);  and (ii) Section 3.03(a) to the
contrary notwithstanding,  Ordinary Course Proceeds shall be applied only to the
portion (if any) of the principal amount of any Term Loan then due and payable.

                  (c) For purposes of the foregoing, "paid in full" with respect
to interest shall include  interest that accrues after the  commencement  of any
Insolvency  Proceeding  irrespective  of  whether a claim for such  interest  is
allowable in such Insolvency Proceeding.

                  (d) In the event of a direct  conflict  between  the  priority
provisions of this Section 3.03 and other provisions contained in any other Loan
Document,  it is the  intention  of the parties  hereto that both such  priority
provisions  in such  documents  shall be read  together  and

                                       46

<PAGE>

construed,  to the fullest extent possible, to be in concert with each other. In
the event of any  actual,  irreconcilable  conflict  that  cannot be resolved as
aforesaid,  the terms and  provisions  of this  Section  3.03 shall  control and
govern.

SECTION 3.04. All Loans to Constitute One Obligation. The Loans shall constitute
one  general  Obligation  of the  Borrower,  and shall be secured by  Collateral
Agent's Liens upon all of the Collateral, for the benefit of the Lender Group.

SECTION 3.05. Loan Account;  Statements of Account.  Administrative  Agent shall
enter all Loans as debits to the Loan  Account and also shall record in the Loan
Account all payments made by the Borrower on any Obligations and all proceeds of
Collateral  which are finally paid to the Lender Group,  and may record therein,
in accordance with its customary practices,  other debits and credits, including
interest and all Lender Group  Expenses  properly  chargeable  to the  Borrower.
Administrative  Agent will account to the  Borrower  monthly with a statement of
Loans,  charges,  and  payments  made  pursuant  to  this  Agreement,  and  such
accounting rendered by Administrative  Agent shall be deemed final,  binding and
conclusive  upon the  Borrower  unless  Administrative  Agent is notified by the
Borrower in writing to the contrary  within 30 days of the date each  accounting
is mailed to the  Borrower.  Such  notice only shall be deemed an  objection  to
those items specifically objected to therein.

                                   ARTICLE IV

                               CONDITIONS TO LOANS

SECTION 4.01.  Conditions  Precedent to Effectiveness  and the Initial Loan. The
obligation  of the  Lender  Group to make the  initial  Loan is  subject  to the
fulfillment,  in a manner  satisfactory to  Administrative  Agent and Collateral
Agent, of each of the following conditions precedent:

(a)  Payment  of Fees,  Etc.  The  Borrower  shall  have paid on or  before  the
Effective Date all fees, Lender Group Expenses,  and taxes then payable pursuant
to Sections 2.06 and 10.04 (it being understood that the Expense Deposit will be
applied to reduce the amount of such fees, Lender Group Expenses and taxes).

(b)  Representations  and  Warranties;   No  Event  of  Default.  The  following
statements  shall be true and correct:  (i) the  representations  and warranties
contained  in Article V and in each other Loan  Document,  certificate  or other
writing  delivered to the Lender Group pursuant hereto or thereto on or prior to
the  Effective  Date are true and  correct  on and as of the  Effective  Date as
though made on and as of such date and (ii) no Default or Event of Default shall
have occurred and be continuing on the Effective  Date or would result from this
Agreement or the other Loan Documents  becoming effective in accordance with its
or their respective terms, both immediately  before and immediately after giving
effect to the initial Loan.

(c) Legality.  The making of the initial Loan shall not contravene any law, rule
or  regulation  applicable to the Lender Group or the Borrower or any other Loan
Party.

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<PAGE>

(d) Delivery of Documents.  Administrative Agent and Collateral Agent shall have
received  on or  before  the  Effective  Date  the  following,  each in form and
substance  satisfactory to the  Administrative  Agent and Collateral  Agent and,
unless indicated otherwise, dated as of the Effective Date:

(i) (A) with respect to each Term Loan A Lender,  the Term Note A payable to the
order of such Lender,  duly  executed by the  Borrower;  and (B) with respect to
each Term Loan B Lender,  the Term Note B payable  to the order of such  Lender,
duly executed by the Borrower;

(ii) with respect to each  Revolving  Credit Lender,  the Revolving  Credit Note
payable to the order of the such Lender, duly executed by the Borrower;

(iii) the Security  Agreement,  the  Copyright  Security  Agreement,  the Patent
Security  Agreement,  the Trademark  Security  Agreement,  and the  Intercompany
Subordination  Agreement,  each duly  executed  by each of the Loan  Parties and
Collateral Agent;

(iv)     [intentionally omitted]

(v)      [intentionally omitted]

(vi)     [intentionally omitted]

(vii)    [intentionally omitted]

(viii)   [intentionally omitted]

(ix)     [intentionally omitted]

(x) the Pledge  Agreement,  duly executed by each of the Loan Parties,  together
with (A) all original stock  certificates  or other  certificated  securities or
instruments  representing  all of the  "Pledged  Collateral"  (as  such  term is
defined in the Pledge  Agreement),  (B) undated  stock powers  executed in blank
(and, if Collateral  Agent so requires,  with  signature  guaranteed),  (C) such
opinion of counsel and such approving  certificate of the issuer of such Pledged
Collateral as Collateral Agent may reasonably  request with respect to complying
with any legend on any such  certificate  or any other  matter  relating to such
Pledged Collateral,  and (D) all promissory notes evidencing  Indebtedness owing
to any Loan Party, duly endorsed in blank;

(xi) appropriate  financing  statements on Form UCC-1,  duly executed by each of
the Loan  Parties and duly filed in such  office or offices as may be  necessary
or, in the opinion of  Collateral  Agent,  reasonably  desirable  to perfect the
security interests purported to be created by the Loan Documents;

(xii)  certified  copies of request for copies of  information  on Form  UCC-11,
listing all effective  financing  statements which name as debtor any Loan Party
or any of its  Subsidiaries  and which are filed in the  offices  referred to in
paragraph (xi) above, together with copies of such financing statements, none of
which,  except as otherwise  agreed in writing

                                       48

<PAGE>

by  Collateral  Agent  (or,  in the case of any  Existing  Lender,  that will be
released or terminated  by such  Existing  Lender upon its receipt of the payoff
amount set forth in its Payoff  Letter),  shall cover any of the  Collateral and
the results of searches  for any tax Lien and judgment  Lien filed  against such
Person or its property,  which results, except as otherwise agreed to in writing
by Collateral Agent, shall not show any such Liens;

(xiii)  a copy  of the  resolutions  of each  Loan  Party,  certified  as of the
Effective Date by a Responsible Official thereof, authorizing (A) the borrowings
hereunder and the transactions  contemplated by the Loan Documents to which such
Loan  Party  is or  will  be a  party,  and  (B)  the  execution,  delivery  and
performance  by such Loan  Party of each Loan  Document  and the  execution  and
delivery of the other documents to be delivered by such Loan Party in connection
herewith and therewith,  including,  without limitation, in the case of CFI, the
Warrants and the Registration Rights Agreement;

(xiv) a certificate of a Responsible Official of each Loan Party, certifying the
names and true signatures of the  representatives  of such Loan Party authorized
to sign each Loan  Document  to which  such Loan Party is or will be a party and
the  other  documents  to be  executed  and  delivered  by such  Loan  Party  in
connection  herewith and therewith,  together with evidence of the incumbency of
such authorized representatives;

(xv)  certificates,  each dated  within 15 days of the  Effective  Date,  of the
appropriate  officials  of the state of  organization  and each state of foreign
qualification  of each  Loan  Party  certifying  as to the  subsistence  in good
standing of, and the payment of taxes by, such Loan Party in such states;

(xvi)  a true  and  complete  copy of the  charter,  certificate  of  formation,
certificate  of limited  partnership,  or other  publicly  filed  organizational
document of each Loan Party,  certified as of a date not more than 30 days prior
to the Effective Date by an appropriate official of the state of organization of
such Loan Party;

(xvii) a copy of the by-laws,  limited  liability company  agreement,  operating
agreement,   agreement  of  limited  partnership  or  other  non-publicly  filed
organizational  document  of each  Loan  Party,  together  with  all  amendments
thereto,  certified as of the Effective  Date by a Responsible  Official of such
Loan Party;

(xviii) (A) opinions of Farleigh, Wada & Witt, P.C., primary counsel to the Loan
Parties,  substantially  in the form of Exhibit O-1 and as to such other matters
as Administrative  Agent or Collateral Agent may reasonably request,  including,
without limitation,  the Warrants and the Registration Rights Agreement; and (B)
opinions  of Hiscock & Barclay,  special New York  counsel to the Loan  Parties,
substantially  in the  form  of  Exhibit  O-2 and as to such  other  matters  as
Administrative  Agent or Collateral  Agent may  reasonably  request,  including,
without limitation, the Warrants and the Registration Rights Agreement;

(xix) a certificate of a Responsible Official of each Loan Party,  certifying as
to the matters set forth in subsection (b) of this Section 4.01;

(xx) a copy  of the  Financial  Statements,  together  with a  certificate  of a
Responsible  Official of CFI setting forth all existing  Indebtedness,  material
pending or

                                       49

<PAGE>

threatened  litigation or claims, and other material  contingent  liabilities of
the Loan Parties and their respective Subsidiaries;

(xxi)  evidence  of  the  insurance  coverage  required  by the  Loan  Documents
(including  Section 6.01 hereof) and such other insurance  coverage with respect
to the  business and  operations  of the Loan  Parties as  Collateral  Agent may
reasonably request, in each case, where requested by Collateral Agent, with such
endorsements  as to the named  insureds or loss payees  thereunder as Collateral
Agent may request and  providing  that such policy may be terminated or canceled
(by the insurer or the  insured  thereunder)  only upon 30 days'  prior  written
notice to the  Collateral  Agent  and each such  named  insured  or loss  payee,
together with evidence of the payment of all premiums due in respect thereof for
such period as Collateral Agent may reasonably request;

(xxii)  a  certificate  of a  Responsible  Official  of CFI,  setting  forth  in
reasonable detail the calculations  required to establish  compliance,  on a pro
forma basis and after giving effect to the Ultradata Acquisition, with: (A) each
of the financial  covenants  contained in Section 6.03;  (B) the minimum  Excess
Availability  requirement set forth in Section 4.01(k);  and (C) the formula and
other  limitations  on the amount of  Revolving  Loans  available to be advanced
under Section 2.01(b);

(xxiii)  [intentionally omitted];

(xxiv) a landlord  waiver,  in form and  substance  reasonably  satisfactory  to
Collateral  Agent and which may be  included  as a  provision  contained  in the
relevant Lease,  executed by each landlord with respect to each of the Leases in
respect of the Loan Parties'  locations in or about: (A) Portland,  Oregon;  (B)
[intentionally omitted]; (C) Trumbull, Connecticut; (D) Pleasanton,  California;
(E) Dayton, Ohio; (F) Minneapolis,  Minnesota;  (G) [intentionally omitted]; and
(H) Houston, Texas;

(xxv) a list of (A) each Loan Party's customers party to software  licensing and
maintenance agreements that are Material Contracts,  and detailing the amount of
the last 12 months revenue and general  categories of revenue in respect of each
such  customer,  and (B) all  other  Material  Contracts,  which  list  shall be
certified by Administrative Borrower (subject to the Acquisition  Qualification)
to be true,  correct,  and complete in all material respects as of the Effective
Date,  together  with a  certificate  of  Administrative  Borrower  stating that
(subject to the Acquisition  Qualification)  such Material  Contracts  remain in
full force and effect and the Loan Parties  have not, in any  material  respect,
breached or defaulted in any of their obligations under such Material Contracts;

(xxvi) (A) a Payoff  Letter,  duly executed by the  applicable  Loan Parties and
each  Existing  Lender,  with respect to the Existing  Credit  Agreement and all
related  documents of such  Existing  Lender,  together  with UCC-3  termination
statements for all UCC-1 financing statements,  and releases or reassignments of
other security interest filings,  filed by such Existing Lender and covering any
portion of the Collateral;  and (B) UCC-3 termination statements and releases or
reassignments  of other security  interest  filings in respect of any other Lien
that does not constitute a Permitted Lien;


                                       50

<PAGE>

(xxvii) the Warrants  required to be delivered on or prior to the Effective Date
pursuant to Section 9.01, duly executed by CFI;

(xxviii) the Registration  Rights Agreement,  duly executed by CFI, Holdco,  and
each other Warrantholder;

(xxix) (A) a  certificate  of a  Responsible  Official of CFI,  certifying  that
attached  thereto  are true,  correct,  and  complete  copies  of the  Ultradata
Acquisition Documents;  and (B) a copy of the opinion of counsel to Ultradata in
respect  of  the  Ultradata  Acquisition,   in  form  and  substance  reasonably
satisfactory to  Administrative  Agent and Collateral  Agent, that either (I) is
addressed to  Administrative  Agent and Collateral  Agent for the benefit of the
Lender  Group or (II) is  accompanied  by a letter from such counsel in favor of
the  Lender  Group,   in  form  and   substance   reasonably   satisfactory   to
Administrative  Agent and Collateral Agent,  permitting the Lender Group to rely
on such opinion;

(xxx)    [intentionally omitted]

(xxxi) the Suretyship Agreement, duly executed by each of the Loan Parties;

(xxxii)  the Lockbox  Agreement,  duly  executed by each of the parties  thereto
other than Administrative Agent;

(xxxiii)  such other  agreements,  instruments,  approvals,  opinions  and other
documents,  each reasonably  satisfactory to Administrative Agent and Collateral
Agent in form and substance,  as  Administrative  Agent or Collateral  Agent may
reasonably request.

(e) Material  Adverse Change.  Administrative  Agent and Collateral  Agent shall
have determined,  in their sole judgment,  that no material adverse change shall
have occurred in the business,  operations,  condition (financial or otherwise),
properties or prospects of any Loan Party since June 30, 1999.

(f)      Consummation of Ultradata Acquisition.

(i) Concurrently with the making of the initial Loan,  Administrative  Agent and
Collateral  Agent  shall  have  received  a copy of the  Certificate  of  Merger
relative to the merger of UFO Acquisition Co. and Ultradata, duly filed with the
Secretary of State of the State of Delaware; and

(ii)  Concurrently  with the  making of the  initial  Loan,  (i) CFI shall  have
acquired Ultradata pursuant to the merger of CFI's wholly-owned Subsidiary,  UFO
Acquisition  Co.,  with and into  Ultradata  (with  Ultradata  as the  surviving
corporation  of such merger) in accordance  with the terms and conditions of the
Ultradata  Acquisition  Documents (no provision of which shall have been amended
or  otherwise   modified  or  waived  without  the  prior  written   consent  of
Administrative   Agent  and  Collateral  Agent,   which  consent  shall  not  be
unreasonably  withheld),  and shall have become the owner, free and clear of all
Liens other than Permitted Liens, of all of the Capital Stock of Ultradata, (ii)
the  proceeds of the initial  Loan  (together  with the proceeds of the required
equity investment and unrestricted cash described in Section 4.01(l))

                                       51

<PAGE>

shall have been  applied in full to pay to Chase  Mellon  Shareholder  Services,
L.L.C. (or such other bank or trust company designated in writing as the "Paying
Agent" under the Ultradata Acquisition Documents, and CFI promptly shall deliver
to  Administrative  Agent in writing  confirmation of any such  designation) the
purchase  price  payable  for  the  Acquisition  of  Ultradata  pursuant  to the
Ultradata Acquisition Documents and the closing and other costs relating thereto
and (iii) each of the Persons party to the Ultradata Acquisition Documents shall
have fully  performed  all of the  obligations  to be  performed by it under the
Ultradata Acquisition Documents as of the effective date of such Acquisition.

(iii)  Administrative  Agent and Collateral  Agent shall have received  evidence
reasonably satisfactory to Administrative Agent and Collateral Agent that, as of
the Effective  Date, the number of "Dissenting  Shares" (as such term is defined
in the Ultradata Acquisition  Documents) does not constitute more than 5% of the
Capital  Stock of  Ultradata  issued and  outstanding  immediately  prior to the
consummation of the Ultradata Acquisition.

(iv)  Administrative  Agent and Collateral  Agent shall have received  evidence,
reasonably  satisfactory to Administrative  Agent and Collateral Agent, that the
Ultradata Acquisition has been consummated  substantially in accordance with the
terms of the  Ultradata  Acquisition  Documents  and with all  applicable  laws,
including  laws  respecting  bulk  transfer of assets and the  Hart-Scott-Rodino
Anti-Trust Improvements Act of 1976, as amended.

(g)  Proceedings,  Receipt of Documents.  All proceedings in connection with the
making of the  initial  Loan and the  other  transactions  contemplated  by this
Agreement and the other Loan Documents,  and all documents incidental hereto and
thereto,  shall be reasonably  satisfactory to Administrative Agent,  Collateral
Agent, and their respective counsel, and Administrative Agent, Collateral Agent,
and such counsel shall have received all such  information and such  counterpart
originals  or certified  or other  copies of such  documents  as  Administrative
Agent, Collateral Agent, or such counsel may reasonably request.

(h) Management Reference Checks. Administrative Agent and Collateral Agent shall
have received reasonably satisfactory reference checks for key management of the
Borrower.

(i) Due Diligence.  The Lender Group shall have completed its due diligence with
respect to each Loan Party and the results  thereof  shall be  acceptable to the
Lender  Group,  in its  sole  and  absolute  discretion.  Without  limiting  the
foregoing,  the  Lender  Group  shall have  received:  (1) an  appraisal  of the
Collateral  and an enterprise  valuation of the Loan Parties,  dated not earlier
than 30 days prior to the Effective  Date,  from one or more such  appraisers as
selected by Collateral Agent, and such appraisal and enterprise  valuation,  and
the results thereof shall be acceptable to Collateral  Agent and  Administrative
Agent,  in their sole and absolute  discretion;  (2) an analysis and evaluation,
satisfactory  to  Administrative  Agent and  Collateral  Agent in their sole and
absolute discretion,  of the financial  information and projections presented in
the  Information  Memorandum,  including with respect to projected  Consolidated
EBITDA of CFI and its Subsidiaries of not less than $21,300,000 for the 12 month
period ending December 31, 1999; and (3) evidence satisfactory to Administrative
Agent  and  Collateral  Agent  that  (x)  Consolidated  EBITDA  of CFI  and  its
Subsidiaries  (other  than MECA and  Ultradata)  for the 12 month  period  ended
December 31, 1998 was not less than  $16,600,000,  (y) EBITDA of MECA

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<PAGE>

for the 12 month period ended December 31, 1998 was not less than  ($6,500,000),
and (z) EBITDA of Ultradata for the 12 month period ended  December 31, 1998 was
not less than $2,700,000.

(j) Rating. The Rating Agencies shall have completed their preliminary review of
the Loans, and the preliminary rating estimate therefor shall be satisfactory to
the Lenders  that are engaged in the  Securitization  in their sole and absolute
discretion.

(k) Minimum Excess Availability. Administrative Agent and Collateral Agent shall
have  determined  that,  after giving  effect to the making of the initial Loans
contemplated  hereby,  the payment by Borrower of all closing costs  incurred in
connection with the  transactions  contemplated  hereby,  and the payment of the
cash portion of the purchase  price under the Ultradata  Acquisition  Documents,
Excess Availability shall not be less than $7,500,000.

(l) Required Additional Funds.  Collateral Agent and Administrative  Agent shall
have received:  (i) evidence,  reasonably  satisfactory to Collateral  Agent and
Administrative  Agent, that Borrower (including Ultradata) has, on the Effective
Date,  unrestricted and unencumbered cash of not less than $9,000,000,  of which
not less than $5,500,000 shall constitute Net Cash Proceeds from the issuance by
CFI of the Permitted  Subordinated  Indebtedness;  and (ii) evidence  reasonably
satisfactory to Collateral  Agent and  Administrative  Agent that,  concurrently
with the funding of the initial Loan,  CFI has used the $9,000,000 of cash funds
described  in clause (i) above to fund in part the cash  portion of the purchase
price  for  the  Ultradata   Acquisition   payable  pursuant  to  the  Ultradata
Acquisition Documents.

(m)  Required  Library.  Collateral  Agent and  Administrative  Agent shall have
received   evidence,   reasonably   satisfactory   to   Collateral   Agent   and
Administrative  Agent,  that  (i) not  less  than the  Required  Library  of all
existing  copyrights of Borrower (other than Exempt  Copyrights)  required to be
registered  under Section 6(a) of the Copyright  Security  Agreement  either (A)
have been  registered  with the United  States  Copyright  Office or (b) are the
subject of duly  filed  applications  for  registration  with the United  States
Copyright  Office,  and  (ii)  all  such  registrations,  or  such  applications
therefor,  in respect of all such copyrights (other than Exempt  Copyrights) and
any proceeds  thereof are  specifically  encumbered  by the  Copyright  Security
Agreement. (n) Cash Management System. Administrative Agent and Collateral Agent
shall be satisfied with the Loan Parties' cash management system.

(o) Lender  Group Side  Letters.  With respect to each Lender Group Side Letter,
each party thereto shall have received duly executed  counterparts  thereof from
all other  parties  thereto and such Lender  Group Side Letter  shall be in full
force and effect.

(p) Permitted  Subordinated  Indebtedness.  Administrative  Agent and Collateral
Agent shall  have:  (i)  received  true,  correct,  and  complete  copies of the
Permitted Subordinated  Indebtedness Documents, in form and substance reasonably
satisfactory to  Administrative  Agent and Collateral  Agent;  and (ii) received
evidence,  reasonably satisfactory to Administrative Agent and Collateral Agent,
of the  receipt  by CFI of all  Net  Cash  Proceeds  from  the  issuance  of the
Permitted Subordinated Indebtedness.

                                       53

<PAGE>

SECTION 4.02.  Conditions  Precedent to Subsequent  Loans. The obligation of the
Lender Group to make any Loan (subsequent to the initial Loan) is subject to the
fulfillment,  in a manner reasonably  satisfactory to  Administrative  Agent and
Collateral Agent, of each of the following conditions precedent:

(a) Payment of Fees,  Etc. The Borrower  shall have paid all fees,  Lender Group
Expenses,  and taxes then payable by the Borrower pursuant to this Agreement and
the other Loan Documents, including, without limitation, Sections 2.06 and 10.04
hereof.

(b)  Representations  and  Warranties;   No  Event  of  Default.  The  following
statements  shall be true and  correct,  and the  submission  by the Borrower to
Administrative Agent of a Notice of Borrowing with respect to such Loan, and the
Borrower's acceptance of the proceeds of such Loan, shall each be deemed to be a
representation  and warranty by the Borrower on the date of such Loan that:  (i)
the representations and warranties contained in Article V and in each other Loan
Document,  certificate  or other writing  delivered to the Lender Group pursuant
hereto or thereto  on or prior to the date of such Loan are true and  correct in
all  material  respects  on and as of such date as though made on and as of such
date, (ii) at the time of and after giving effect to the making of such Loan and
the application of proceeds thereof, no Default or Event of Default has occurred
and is continuing or would result from the making of the Loan to be made on such
date and (iii) the conditions set forth in this Section 4.02 have been satisfied
as of the date of such request.

(c)  Legality.  The making of such Loan shall not  contravene  any law,  rule or
regulation  applicable  to the Lender  Group,  the  Borrower,  or any other Loan
Party.

(d)      [intentionally omitted]

(e)      [intentionally omitted]

(f)      [intentionally omitted]

                                   ARTICLE V

                         REPRESENTATIONS AND WARRANTIES

SECTION 5.01.  Representations  and Warranties.  Each of the Loan Parties hereby
represents and warrants to the Lender Group as follows:

(a)  Organization,  Good  Standing,  Etc.  Each  of the  Loan  Parties  (i) is a
corporation,  limited liability  company or limited  partnership duly organized,
validly  existing  and in good  standing  under  the  laws of the  state  of its
organization, (ii) has all requisite power and authority to conduct its business
as now conducted and as presently contemplated and, in the case of the Borrower,
to make (or, in the case of a Guarantor,  to guaranty) the borrowings hereunder,
and to execute and  deliver  each Loan  Document to which it is a party,  and to
consummate the transactions contemplated thereby, and (iii) is duly qualified to
do business and is in good standing in each  jurisdiction in which the character
of the  properties  owned or  leased by it or in which  the  transaction  of its
business makes such qualification necessary.

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<PAGE>

(b) Authorization,  Etc. The execution,  delivery and performance by each of the
Loan Parties of each Loan  Document to which it is or will be a party,  (i) have
been (or, with respect to Subsidiaries of CFI formed or acquired hereafter, will
be) duly authorized by all necessary action, (ii) do not and will not contravene
its charter or by-laws,  its limited liability company or operating agreement or
its certificate of partnership or partnership agreement,  as applicable,  or any
applicable law or any material  contractual  restriction binding on or otherwise
affecting it or any of its properties (other than immaterial property), (iii) do
not and will not result in or  require  the  creation  of any Lien  (other  than
pursuant to any Loan  Document)  upon or with respect to any of its  properties,
and (iv) do not and will not result in any suspension,  revocation,  impairment,
forfeiture  or  nonrenewal  of any permit,  license,  authorization  or approval
applicable to its operations or any of its properties.

(c) Governmental Approvals. No authorization or approval or other action by, and
no  notice  to or  filing  with,  any  Governmental  Authority  is  required  in
connection with the due execution, delivery and performance by any Loan Party of
any  Loan  Document  to which it is or will be a  party,  except  for  exemption
notices in respect of the Warrants to be filed with the  Securities and Exchange
Commission  and  under  applicable  state  securities  laws  promptly  after the
Effective Date.

(d) Enforceability of Loan Documents.  As to each Loan Party, this Agreement is,
and each  other  Loan  Document  to which such Loan Party is or will be a party,
when delivered hereunder, will be, a legal, valid and binding obligation of such
Loan Party,  enforceable  against such Loan Party in accordance  with its terms,
except as may be limited by applicable bankruptcy,  insolvency,  reorganization,
moratorium or other similar laws and by general principles of equity.

(e)  Capitalization.   On  the  Effective  Date,  after  giving  effect  to  the
transactions  contemplated hereby to occur on the Effective Date, the authorized
Capital Stock of CFI and the issued and outstanding  Capital Stock of CFI are as
set forth on  Schedule  5.01(e).  All of the  issued and  outstanding  shares of
Capital  Stock  of  CFI  have  been  validly  issued  and  are  fully  paid  and
nonassessable, and the holders thereof are not entitled to any preemptive, first
refusal or other similar rights.  As of the Effective Date,  1,664,091 shares of
common stock of CFI have been reserved for issuance under the terms of the Stock
Option Plans,  copies of which plans have been  delivered to Lender Group in the
form  and on the  terms  in  effect  on  the  Effective  Date.  Except  for  the
transactions contemplated hereby and except as described on Schedule 5.01(e), as
of the  Effective  Date,  (i) the  Stock  Option  Plans  are the  only  plans or
arrangements in existence relating to the issuance of shares of Capital Stock of
CFI, and (ii) there are no outstanding  debt or equity  securities of CFI and no
outstanding  obligations of any Loan Party convertible into or exchangeable for,
or warrants,  options or other rights for the purchase or  acquisition  from any
Loan  Party,  or other  obligations  of any Loan  Party to  issue,  directly  or
indirectly, any shares of Capital Stock of CFI.

(f) Subsidiaries.  Schedule 5.01(f) is a true, correct, and complete description
of the name,  jurisdiction  of  incorporation  and ownership of the  outstanding
Capital Stock of each of the Loan Parties' Subsidiaries in existence on the date
hereof.  All of the  issued  and  outstanding  shares of  Capital  Stock of such
Subsidiaries have been validly issued and are fully paid and nonassessable,  and
the holders thereof are not entitled to any  preemptive,  first refusal or other

                                       55

<PAGE>

similar rights. Except as indicated on such Schedule,  all such Capital Stock is
owned by CFI or one or more of its wholly-owned Subsidiaries,  free and clear of
all  Liens.  There  are no  outstanding  debt or equity  securities  of any such
Subsidiary and no outstanding  obligations  of any such  Subsidiary  convertible
into or exchangeable for, or warrants,  options or other rights for the purchase
or acquisition  from any Loan Party,  or other  obligations of any Loan Party to
issue,  directly  or  indirectly,  any  shares  of  Capital  Stock  of any  such
Subsidiary.

(g)  Litigation.  Except as set forth in  Schedule  5.01(g),  and subject to the
Acquisition Qualification,  there is no pending or, to the best knowledge of any
Loan Party, threatened action, suit or proceeding affecting any one or more Loan
Parties before any court or other Governmental  Authority or any arbitrator that
(i) if  adversely  determined,  could  have a  Material  Adverse  Effect or (ii)
relates  to  this  Agreement,  the  Notes  or any  other  Loan  Document  or any
transaction contemplated hereby or thereby.

(h)      Financial Condition.

(i) The Financial Statements,  copies of which have been delivered to the Lender
Group,  fairly present,  in all material  respects,  the consolidated  financial
condition of the applicable Loan Party and its Subsidiaries as at the respective
dates thereof and the consolidated  results of operations of the applicable Loan
Party and its  Subsidiaries  for the  fiscal  periods  ended on such  respective
dates, all in accordance with GAAP (and, in the case of any unaudited  Financial
Statements,  subject to normal  year-end  adjustments  and the lack of  complete
footnotes),  and since June 30, 1999, no event or development  has occurred that
has had or could reasonably be expected to have a Material Adverse Effect.

(ii) The Borrower  has  heretofore  furnished to the Lender Group (y)  projected
monthly  balance sheets,  income  statements and statements of cash flows of the
Borrower and its  Subsidiaries,  on a  consolidated  basis,  for the period from
September 1, 1999,  through  December 31, 2002, and (z) projected annual balance
sheets,  income  statements and statements of cash flows of the Borrower and its
Subsidiaries,  on a  consolidated  basis,  for the Fiscal  Years  ending in 1999
through 2002, in each case, after giving effect to the Ultradata Acquisition and
the  financing  therefor,  and as updated from time to time  pursuant to Section
6.01(a)(vii).  Such projections,  as so updated, are believed by the Borrower at
the time  furnished to be reasonable,  have been prepared on a reasonable  basis
and in good faith by the Borrower,  and have been based on assumptions  believed
by the Borrower to be reasonable at the time made and upon the best  information
then reasonably available to the Borrower,  and the Borrower is not aware of any
facts or information that would lead it to believe that such projections,  as so
updated, are incorrect or misleading in any material respect.

(i)  Compliance  with  Law,  Etc.  Neither  CFI nor any of its  Subsidiaries  is
(subject to the Acquisition  Qualification)  in violation of its  organizational
documents,  or in  violation,  in  any  material  respect,  of  any  law,  rule,
regulation,  judgment or order of any Governmental Authority applicable to it or
any of its property or assets,  or any material  term of any Material  Contract,
and no Default or Event of Default has occurred and is continuing.

(j)      ERISA.  Subject to the Acquisition Qualification:

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<PAGE>

(i)  Except as set  forth on  Schedule  5.01(j),  (A) each  Employee  Plan is in
substantial  compliance  with ERISA and the Code, (B) no  Termination  Event has
occurred nor is reasonably  expected to occur with respect to any Employee Plan,
(C) the most  recent  annual  report  (Form 5500  Series)  with  respect to each
Employee  Plan,  including  any  required  Schedule  B  (Actuarial  Information)
thereto,  copies of which have been filed with the Internal  Revenue Service and
delivered  to the  Lender  Group,  is true,  correct,  and  complete  and fairly
presents the funding  status of such Employee  Plan,  and since the date of such
report there has been no material adverse change in such funding status,  (D) no
Employee  Plan had an  accumulated  or waived  funding  deficiency  or permitted
decreases which would create a deficiency in its funding standard account or has
applied  for an  extension  of any  amortization  period  within the  meaning of
Section  412 of the  Code  at any  time  during  the 5 year  period  immediately
preceding  the Effective  Date,  and (E) no Lien imposed under the Code or ERISA
exists or is likely to arise on account of any Employee  Plan within the meaning
of  Section  412 of the Code at any time  during the 5 year  period  immediately
preceding the Effective Date.

(ii) Except as set forth on Schedule 5.01(j), none of the Loan Parties or any of
their ERISA  Affiliates have incurred any withdrawal  liability under ERISA with
respect to any Multiemployer Plan, or are aware of any facts indicating that any
Loan  Party or any of its  ERISA  Affiliates  may in the  future  incur any such
withdrawal liability.

(iii) Except as required by Section 4980B of the Code,  none of the Loan Parties
or any of their ERISA Affiliates  maintains an employee welfare benefit plan (as
defined in Section  3(l) of ERISA)  which  provides  health or welfare  benefits
(through  the  purchase of  insurance  or  otherwise)  for any retired or former
employee of any Loan Party or any of its ERISA  Affiliates  or coverage  after a
participant's termination of employment.

(iv) None of the Loan  Parties or any of its their  Affiliates  has incurred any
liability or obligation under the Worker Adjustment and Retraining  Notification
Act ("WARN") or similar state law, which remains unpaid or unsatisfied.

(k) Taxes,  Etc.  All  Federal,  state and local tax returns  and other  reports
required  by  applicable  law to be filed  by each  Loan  Party  and each of its
Subsidiaries  have been filed, or extensions have been obtained,  and all taxes,
assessments and other  governmental  charges imposed upon such Loan Party or any
of  its  Subsidiaries  or  any  property  of  such  Loan  Party  or  any  of its
Subsidiaries  and which  have  become  due and  payable  on or prior to the date
hereof have been paid,  except to the extent  contested  in good faith by proper
proceedings  which stay the  imposition of any penalty,  fine or Lien  resulting
from the  non-payment  thereof and with respect to which adequate  reserves have
been set aside for the payment thereof.

(l) Regulations T, U, and X. Neither any Loan Party nor any of its  Subsidiaries
is nor will be engaged in the  business of  extending  credit for the purpose of
purchasing or carrying  margin stock (within the meaning of  Regulations T, U or
X), and no  proceeds  of any Loan will be used to  purchase  or carry any margin
stock or to extend  credit to others for the purpose of  purchasing  or carrying
any margin stock.

(m) Nature of Business.  Neither any Loan Party nor any of its  Subsidiaries  is
engaged  in  any  business  other  than  the  selling,  licensing,   developing,
distributing,  servicing,  and

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<PAGE>

maintaining of hardware,  software, forms, data processing services,  automation
solutions,  regulatory compliance, and other products and services primarily for
use by financial  institutions  and their  affiliates and businesses  reasonably
ancillary or complementary thereto.

(n) Adverse Agreements,  Etc. Subject to the Acquisition Qualification,  neither
any  Loan  Party  nor any of its  Subsidiaries  is a party to any  agreement  or
instrument,  or subject to any charter,  limited  liability  company  agreement,
partnership  agreement  or other  corporate,  partnership  or limited  liability
company  restriction  or  any  judgment,  order,  regulation,  ruling  or  other
requirement of a court or other Governmental  Authority,  which reasonably could
be expected to have a Material Adverse Effect.

(o) Permits, Etc. Subject to the Acquisition Qualification: (i) each of the Loan
Parties and its Subsidiaries  has, and is in compliance in all material respects
with,  all  permits,  licenses,  authorizations,   approvals,  entitlements  and
accreditations  required  for such  Person  lawfully  to own,  lease,  manage or
operate,  or to acquire,  each  business  currently  owned,  leased,  managed or
operated,  or to be acquired,  by such Person;  and (ii) no condition  exists or
event has  occurred  which,  in itself or with the  giving of notice or lapse of
time or both, would result in the suspension, revocation, impairment, forfeiture
or non-renewal of any such permit, license, authorization, approval, entitlement
or  accreditation,  and there is no claim that any  thereof is not in full force
and effect.

(p)      Properties.

(i) Each of the Loan Parties and its  Subsidiaries has good and marketable title
to, or valid  leasehold  interests  in, all property and assets  material to its
business, free and clear of all Liens except Permitted Liens and any source code
escrow or similar non-exclusive arrangements entered into in the ordinary course
of business.  The properties  are in good working order and condition,  ordinary
wear and tear excepted.

(ii) Schedule 5.01(p) sets forth a list, that is complete and accurate as of the
Effective  Date,  of the  location,  by state and  street  address,  of all real
property owned or leased by any of the Loan Parties and its Subsidiaries.  As of
the  Effective  Date,  each of the Loan Parties and its  Subsidiaries  has valid
leasehold interests in the Leases described on Schedule 5.01(p) to which it is a
party.  Schedule  5.01(p)  sets  forth  with  respect  to each such  Lease,  the
commencement  date,  termination date,  renewal options (if any) and annual base
rents.  Each such Lease is valid and enforceable in accordance with its terms in
all material respects and is in full force and effect. No consent or approval of
any landlord or other third party in connection with any such Lease is necessary
for any Loan Party or any of its Subsidiaries to enter into and execute the Loan
Documents to which it is a party,  except as set forth on Schedule  5.01(p).  To
the best  knowledge of the Loan Parties,  no other party to any such Lease is in
default in any material respect of its obligations  thereunder,  and none of the
Loan  Parties and their  Subsidiaries  (or any other party to any such Lease) at
any time has delivered or received any notice of default  which remains  uncured
under any such Lease and, as of the Effective Date, no event has occurred which,
with the giving of notice or the  passage of time or both,  would  constitute  a
default of any material term under any such Lease.

(q)      Full Disclosure.Subject to the Acquisition Qualification:

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<PAGE>

(i) The Loan Parties have  disclosed to the Lender Group all Material  Contracts
to which any Loan Party or any of its  Subsidiaries  is  subject,  and all other
matters known to any Loan Party, that,  individually or in the aggregate,  could
reasonably be expected to have a Material Adverse Effect.

(ii) None of the other  reports,  financial  statements,  certificates  or other
information furnished by or on behalf of the Loan Parties to the Lender Group in
connection  with the  negotiation of this  Agreement or delivered  hereunder (as
modified  or  supplemented  by other  information  so  furnished)  contains  any
material  misstatement  of fact or omits to state any material fact necessary to
make the statements  therein,  in the light of the circumstances  under which it
was made, not misleading in any material respect; provided that, with respect to
projected  financial  information,  the Loan  Parties  represent  only that such
information  was  prepared in good faith based upon  assumptions  believed to be
reasonable at the time.

(iii) There is no contingent liability or material fact that could reasonably be
expected  to have a Material  Adverse  Effect  which has not been set forth in a
footnote   included  in  the  Financial   Statements  in  accordance   with  the
requirements of GAAP or in the applicable schedule hereto.

(r)      Year 2000.Subject to the Acquisition Qualification:

(i)  Any  reprogramming  required  to  permit  the  proper  functioning,  in and
following  the year 2000,  of (y) the Loan Parties'  mission  critical  computer
systems  and (z)  mission  critical  equipment  containing  embedded  microchips
(including  systems  and  equipment  supplied  by others or with  which the Loan
Parties'  systems  interface) and the testing of all such systems and equipment,
as so reprogrammed, will be completed by October 31, 1999.

(ii) The cost to the Loan Parties of such  reprogramming  and testing and of the
reasonably foreseeable consequences of year 2000 to the Loan Parties (including,
without limitation,  reprogramming  errors and the failure of others' systems or
equipment)  reasonably  could not be  expected  to result in a Material  Adverse
Effect.

(iii)  To the  best  knowledge  of the  Loan  Parties,  except  for  such of the
reprogramming referred to in clause (ii) above as may be necessary, the computer
and management  information  systems of the Loan Parties and their  Subsidiaries
are and, with ordinary course upgrading and  maintenance,  will continue for the
term of this  Agreement to be,  sufficient  to permit the Loan Parties and their
Subsidiaries to conduct their business without Material Adverse Effect.

For purposes of this Section 5.01(r),  the term "mission  critical" means,  with
respect to any computer system or equipment, such computer systems and equipment
that are reasonably  required by the Loan Parties to perform their core business
activities.

(s) Operating Lease  Obligations.  On the Effective Date, neither any Loan Party
nor any of its  Subsidiaries  has any  obligations  as lessee for the payment of
rent for any real or personal  property  (that, in the case of any such personal
property lease, requires aggregate rental payments during the term of such lease
in excess of $100,000), other than (i) the leases identified on Schedule 5.01(p)
and (ii) Operating Lease Obligations set forth on Schedule 5.01(s).

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<PAGE>

(t)  Environmental  Matters.  Except as set forth on Schedule  5.01 (t), (i) the
operations of each of the Loan Parties and their  Subsidiaries are in compliance
in all material respects with Environmental Laws; (ii) there has been no Release
at any of the properties owned or operated by any Loan Party or its Subsidiaries
or (to the best knowledge of the Loan Parties) a predecessor in interest,  or at
any disposal or treatment facility which received Hazardous  Materials generated
by any Loan  Party or its  Subsidiaries  or (to the best  knowledge  of the Loan
Parties) any predecessor in interest which could  reasonably be expected to have
a Material  Adverse  Effect;  (iii) no  Environmental  Action has been  asserted
against any Loan Party or its Subsidiaries or (to the best knowledge of the Loan
Parties)  any  predecessor  in  interest  nor does any Loan  Party or any of its
Subsidiaries have knowledge or notice of any threatened or pending Environmental
Action against any Loan Party or its  Subsidiaries  or (to the best knowledge of
the Loan Parties) any predecessor in interest which could reasonably be expected
to have a Material Adverse Effect;  and (iv) no Environmental  Actions have been
asserted  against any  facilities  that may have  received  Hazardous  Materials
generated by any Loan Party or its Subsidiaries or (to the best knowledge of the
Loan Parties) any predecessor in interest which could  reasonably be expected to
have a Material Adverse Effect.

(u) Insurance.  Each of the Loan Parties and its Subsidiaries keeps its property
adequately  insured and  maintains (i) insurance to such extent and against such
risks,  including  fire, as is customary  with  companies in the same or similar
businesses,  (ii)  workmen's  compensation  insurance in the amount  required by
applicable law, (iii) public  liability  insurance,  which shall include product
liability  insurance,  in the amount  customary  with  companies  in the same or
similar  business  against  claims for  personal  injury or death on  properties
owned,  occupied or  controlled  by it, and (iv) such other  insurance as may be
required by law or as may be reasonably required by Collateral Agent (including,
without   limitation,   against   larceny,   embezzlement   or  other   criminal
misappropriation).  Schedule  5.01(u)  sets  forth  a  list  of  all  liability,
property,   and  casualty  insurance   maintained  by  any  Loan  Party  or  its
Subsidiaries on the Effective Date.

(v) Use of  Proceeds.  The proceeds of the Loans shall be used solely (i) on the
Closing Date, for (A) the  satisfaction in full of existing  Indebtedness of the
Borrower to the Existing  Lenders,  and (B) payment of Lender Group Expenses and
fees incurred in connection  with this  Agreement and the other Loan  Documents,
and (C)  together  with the funds  described  in Section  4.01(l),  funding  the
purchase price of the Ultradata Acquisition, and (ii) from and after the Closing
Date, for the Loan Parties' general operating expenses and corporate purposes in
a manner consistent with the provisions of this Agreement (including funding (A)
cash payments for deferred  purchase price  adjustments  pursuant to acquisition
agreements (irrespective of whether related to acquisitions consummated prior to
the Closing Date, the Ultradata Acquisition Documents, or acquisition agreements
related to Permitted  Acquisitions  consummated after the Closing Date), and (B)
such cash portion of the purchase price of Permitted  Acquisitions  or Permitted
Toehold Investments as Collateral Agent,  Administrative Agent, and the Required
Lenders may permit in their sole and absolute  discretion  (or, where  expressly
provided in this Agreement,  with consent not to be  unreasonably  withheld) and
all applicable laws.

(w)  Solvency.  After giving  effect to the  transactions  contemplated  by this
Agreement  and the Ultradata  Acquisition  Documents and before and after giving
effect to each Loan,  the Loan Parties,  taken as a whole and on a  consolidated
basis, are Solvent.

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(x)  Location  of Bank  Accounts.  Schedule  5.01(w)  sets forth a complete  and
accurate list as of the Effective  Date of all deposit,  checking and other bank
accounts,  all securities and other accounts  maintained  with any broker dealer
and all other  similar  accounts  maintained  by any Loan  Party,  or any of its
Subsidiaries,  together with a  description  thereof  (i.e.,  the bank or broker
dealer at which such  deposit or other  account is  maintained  and the  account
number and the purpose thereof).

(y) Intellectual Property.  Except as set forth on Schedule 5.01(y), each of the
Loan Parties and its Subsidiaries owns or licenses or otherwise has the right to
use all licenses, permits, patents, patent applications,  trademarks,  trademark
applications,   service  marks,  tradenames,  copyrights  (other  than  Obsolete
Copyrights),  copyright  applications,   franchises,  authorizations  and  other
intellectual  property  rights  that are  necessary  for the  operations  of its
businesses,  without  infringement upon or conflict with the rights of any other
Person with respect thereto,  except for such infringements and conflicts which,
individually  or in the  aggregate,  could not have a Material  Adverse  Effect.
Subject to the  Acquisition  Qualification,  set forth on Schedule  5.01(y) is a
list,  that is complete and accurate list as of the Effective  Date, of all such
material licenses, permits, patents, patent applications,  trademarks, trademark
applications,   service  marks,   tradenames,   copyrights  (other  than  Exempt
Copyrights),  copyright  applications,   franchises,  authorizations  and  other
intellectual property rights of the Loan Parties and their Subsidiaries. Subject
to the Acquisition  Qualification,  no claim or litigation  regarding any of the
foregoing is pending or threatened,  except for such infringements and conflicts
which  could  not  reasonably  be  expected  to  have,  individually  or in  the
aggregate, a Material Adverse Effect. To the best knowledge of the Loan Parties,
no patent, invention, device, application,  principle or any statute, law, rule,
regulation,  standard or code is pending or proposed,  which, individually or in
the aggregate, reasonably could be expected to have a Material Adverse Effect.

(z)      Material Contracts.Subject to the Acquisition Qualification:

(i) Set forth on Schedule  5.01(z) is a list, that is complete and accurate list
as of the Effective  Date, of (A) each Loan Party's  customers party to software
licensing and maintenance agreements that are Material Contracts,  and detailing
the amount of the last 12 months  revenue and general  categories  of revenue in
respect of each such customer,  and (B) all other Material Contracts of the Loan
Parties and their  Subsidiaries,  showing the parties and subject matter thereof
and material amendments and modifications thereto.

(ii) Each such Material  Contract (x) is in full force and effect and is binding
upon and  enforceable  against each of the Loan  Parties and their  Subsidiaries
that is a party  thereto  and, to the best  knowledge of the Loan  Parties,  all
other parties thereto in accordance  with its terms,  (y) has not been otherwise
amended or modified in any  material  respect,  and (z) is not in default due to
the action of any Loan Party or its  Subsidiaries  or, to the best  knowledge of
the Loan Parties, any other party thereto.

(aa) Holding Company and Investment Company Acts. Neither any Loan Party nor any
of its  Subsidiaries is (i) a "holding  company" or a "subsidiary  company" of a
"holding  company" or an "affiliate" of a "holding  company",  as such terms are
defined in the Public Utility Holding  Company Act of 1935, as amended,  or (ii)
an  "investment  company"  or

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an "affiliated  person" or "promoter" of, or "principal  underwriter" of or for,
an "investment company", as such terms are defined in the Investment Company Act
of 1940, as amended.

(bb) Employee and Labor Matters. There is (A) no unfair labor practice complaint
pending or, to the best  knowledge of the Loan Parties,  threatened  against any
Loan Party or any of its Subsidiaries  before any Governmental  Authority and no
grievance or arbitration proceeding pending or threatened against any Loan Party
or any  of  its  Subsidiaries  which  arises  out  of or  under  any  collective
bargaining  agreement,  (B) no strike,  labor  dispute,  slowdown,  stoppage  or
similar action or grievance pending or threatened  against any Loan Party or any
of its Subsidiaries and (C) to the best knowledge of the Loan Parties,  no union
representation question existing with respect to the employees of any Loan Party
or any of its Subsidiaries  and no union  organizing  activity taking place with
respect to any of the employees of any of them.

(cc) Customers and Suppliers.Subject to the Acquisition Qualification: (i) there
exists  no actual  or, to the best  knowledge  of the Loan  Parties,  threatened
termination, cancellation or material limitation of, or material modification to
or material change in, the business  relationship  between (A) any Loan Party or
any of its Subsidiaries, on the one hand, and any customer or any group thereof,
on the other hand, that  individually  or in the aggregate  could  reasonably be
expected to have a Material Adverse Effect,  or (B) any Loan Party or any of its
Subsidiaries,  on the one hand, and any material supplier thereof,  on the other
hand, that individually or in the aggregate could reasonably be expected to have
a Material  Adverse  Effect;  and (ii) there exists no present state of facts or
circumstances that could reasonably be expected to give rise to or result in any
such  termination,   cancellation,   limitation,  modification  or  change  that
individually or in the aggregate could reasonably be expected to have a Material
Adverse Effect.

(dd) No Bankruptcy Filing. Neither any Loan Party nor any of its Subsidiaries is
contemplating  either  the  commencement  of an  Insolvency  Proceeding  or  the
liquidation of all or a major portion of such Loan Party's or such  Subsidiary's
assets or property,  and neither any Loan Party nor any of its  Subsidiaries has
any  knowledge of any Person  contemplating  the  commencement  of an Insolvency
Proceeding against it.

(ee) Ultradata Acquisition  Documents.  The Borrower has delivered to the Lender
Group true, correct,  and complete copies of all material Ultradata  Acquisition
Documents,   including  all  schedules  and  exhibits  thereto.   The  Ultradata
Acquisition  Documents set forth the entire  agreement and  understanding of the
parties thereto  relating to the subject matter thereof,  and there are no other
agreements,  arrangements or  understandings,  written or oral,  relating to the
matters  covered  thereby.  The  execution,  delivery  and  performance  of  the
Ultradata  Acquisition  Documents  have been duly  authorized  by all  necessary
action  (including,   without  limitation,  the  obtaining  of  any  consent  of
stockholders  or  other  holders  of  Capital  Stock  required  by law or by any
applicable corporate or other organizational documents) on the part of each such
Person.  Except for the concurrent  filing of the Certificate of Merger with the
Secretary of State of Delaware in respect of the merger of UFO  Acquisition  Co.
with and into Ultradata, no authorization or approval or other action by, and no
notice to filing with or license from,  any  Governmental  Authority is required
for such sale other than such as have been obtained on or prior to the Effective
Date.  Concurrently  with the initial Loan, the Ultradata

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Acquisition has been  consummated  substantially in accordance with the terms of
the Ultradata Acquisition Documents and with all applicable laws, including laws
respecting  bulk  transfer  of  assets  and  the  Hart-Scott-Rodino   Anti-Trust
Improvements Act of 1976, as amended.  The Ultradata  Acquisition  Documents are
the legal,  valid and binding  obligation  of the parties  thereto,  enforceable
against such parties in accordance  with its terms,  except as may be limited by
applicable bankruptcy, insolvency,  reorganization,  moratorium or other similar
laws and by general principles of equity

(ff)  Consummation  of  Acquisition.  All conditions  precedent to the Ultradata
Acquisition   have  been  fulfilled  or  (with  the  prior  written  consent  of
Administrative  Agent and Collateral  Agent) waived,  the Ultradata  Acquisition
Documents  have not been  amended or otherwise  modified,  and there has been no
breach of any material term or condition of the Ultradata Acquisition Documents.
The Ultradata  Acquisition has been duly approved by all requisite corporate and
shareholder  action on the part of the Loan Parties.  The  Certificate of Merger
relative to the merger of UFO Acquisition Co. and Ultradata  contemplated  under
the  Ultradata  Acquisition  Documents has been duly filed with the Secretary of
State of the State of Delaware.  The number of "Dissenting Shares" (as such term
is defined in the Ultradata Acquisition Documents),  if any, does not constitute
more  than  5%  of  the  Capital  Stock  of  Ultradata  issued  and  outstanding
immediately prior to the consummation of the Ultradata Acquisition.

(gg) Representations and Warranties under Ultradata Acquisition Documents.  Each
of the  representations  and warranties of each of the Loan Parties set forth in
the Ultradata Acquisition Documents is true and correct in all material respects
as of the  Effective  Date and  hereby is re-made by such Loan Party in favor of
the Lender Group, mutatis mutandis. To the best knowledge and belief of the Loan
Parties,  each  of  the  representations  and  warranties  of any  party  to the
Ultradata  Acquisition  Documents (other than the Loan Parties) set forth in the
Ultradata  Acquisition Documents is true and correct in all material respects as
of the Effective Date.

(hh)     Separate Existence.

(i) All customary  formalities  regarding  the corporate  existence of each Loan
Party and its  Subsidiaries  have been observed at all times since its formation
and, in all material respects, will continue to be observed.

(ii) Each of the Loan Parties and their  Subsidiaries has at all times since its
formation  (or,  if  later,  the  date of its  Acquisition  by  CFI)  accurately
maintained its financial statements, accounting records and other organizational
documents  separate  from those of any Affiliate of any Loan Party or any of its
Subsidiaries  or any  other  Person.  Neither  any  Loan  Party  nor  any of its
Subsidiaries  has at any time since its formation (or, if later, the date of its
Acquisition by CFI) commingled its assets with those of any of its Affiliates or
any other Person. Each of the Loan Parties and its Subsidiaries has at all times
since  its  formation  (or,  if  later,  the  date  of its  Acquisition  by CFI)
accurately maintained its own bank accounts and separate books of account.

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(iii) Each of the Loan Parties and its  Subsidiaries  has at all times since its
formation  (or,  if  later,  the date of its  Acquisition  by CFI)  paid its own
liabilities from its own separate assets.

(iv) Each of the Loan  Parties and its  Subsidiaries  has at all times since its
formation (or, if later, the date of its Acquisition by CFI) identified  itself,
in all  dealings  with the  public,  under  its own name and as a  separate  and
distinct  Person.  Each of the Loan Parties and its  Subsidiaries  does not, and
will not, identify itself, as being a division or a part of any other Person.

(ii) Location of Inventory; Place of Business. There is no location at which any
Loan Party or any of its Subsidiaries has any Inventory (except for Inventory in
transit) other than (i) those locations listed on Schedule 5.01(ii) and (ii) any
other locations approved in writing by Administrative Agent and Collateral Agent
(which  approval shall be given or withheld in their  reasonable  discretion and
shall not be effective  until the receipt by Collateral  Agent of such financing
statements  and landlord  waivers as  Collateral  Agent may  require).  Schedule
5.01(ii) hereto contains a true,  correct and complete list, as of the Effective
Date, of the legal names and addresses of each  warehouse at which  Inventory of
any Loan  Party  or any of its  Subsidiaries  is  stored.  None of the  receipts
received by any Loan Party or any of its Subsidiaries  from any warehouse states
that the goods covered  thereby are to be delivered to bearer or to the order of
a named Person or to a named Person and such named  Person's  assigns.  Schedule
5.01(ii) sets forth a list, that is complete and accurate list, of each place of
business of each of the Loan Parties and their Subsidiaries.

(jj) Chief Executive Office; FEIN.The chief executive office of each of the Loan
Parties and their  Subsidiaries  is located at 400 S W Sixth Avenue,  Suite 200,
Portland,  Oregon  97204.  Schedule  5.01(jj) sets forth a complete and accurate
list of the FEINs of each of the Loan Parties and their Subsidiaries.

                                   ARTICLE VI

                          COVENANTS OF THE LOAN PARTIES

SECTION 6.01. Affirmative Covenants.  So long as any principal of or interest on
any Loan or any other  Obligations  (whether or not due) shall remain  unpaid or
any member of the Lender  Group shall have any  Commitment  hereunder,  the Loan
Parties will, unless the Lender Group shall otherwise consent in writing:

(a) Reporting Requirements. Furnish to Administrative Agent and Collateral Agent
(and, if so requested in writing by any Lender, with a copy to such Lender):

(i) as soon as  available  and in any event within 45 days after the end of each
fiscal  quarter  of CFI  and  its  Subsidiaries,  consolidated  balance  sheets,
consolidated  statements of operations  and retained  earnings and  consolidated
statements  of cash  flows  of CFI and  its  Subsidiaries  as at the end of such
quarter,  and for the period commencing at the end of the immediately  preceding
Fiscal Year and ending with the end of such quarter,  setting forth in each

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case in comparative form the figures for the corresponding date or period of the
immediately  preceding Fiscal Year, all in reasonable  detail and certified by a
Responsible  Official  as  fairly  presenting,  in all  material  respects,  the
financial position of CFI and its Subsidiaries as of the end of such quarter and
the results of operations  and cash flows of CFI and its  Subsidiaries  for such
quarter, in accordance with GAAP applied in a manner consistent with that of the
most recent audited financial  statements of CFI and its Subsidiaries  furnished
to the Lender  Group,  subject to normal  year-end  adjustments  and the lack of
complete footnotes;

(ii) as soon as available, and in any event within 90 days after the end of each
Fiscal Year consolidated balance sheets,  consolidated  statements of operations
and retained  earnings and consolidated  statements of cash flows of CFI and its
Subsidiaries  as at the end of such Fiscal Year,  setting  forth in  comparative
form the corresponding figures for the immediately preceding Fiscal Year, all in
reasonable  detail and prepared in accordance  with GAAP,  and  accompanied by a
report  and an  unqualified  opinion,  prepared  in  accordance  with  generally
accepted  auditing  standards,  of independent  certified public  accountants of
recognized  standing  selected by  Administrative  Borrower and  satisfactory to
Administrative  Agent and Collateral Agent (which opinion shall be without (A) a
"going concern" or like  qualification  or exception,  (B) any  qualification or
exception as to the scope of such audit or (C) any  qualification  which relates
to the treatment or  classification of any item and which, as a condition to the
removal of such  qualification,  would require an  adjustment to such item,  the
effect  of which  would be to cause any  noncompliance  with the  provisions  of
Section 6.03;

(iii) as soon as  available,  and in any event within 30 days of the end of each
fiscal  month  of CFI and its  Subsidiaries,  internally  prepared  consolidated
balance  sheets,   consolidated   statements  of  operations  and   consolidated
statements of cash flows for such fiscal month of CFI and its  Subsidiaries  for
such fiscal  month and for the period from the  beginning of such Fiscal Year to
the end of such  fiscal  month,  all in  reasonable  detail and  certified  by a
Responsible  Official  as  fairly  presenting,  in all  material  respects,  the
financial  position  of CFI and its  Subsidiaries  as of the end of such  fiscal
month and the results of operations  and cash flows of CFI and its  Subsidiaries
for such fiscal month,  in accordance  with GAAP applied in a manner  consistent
with that of the most  recent  audited  financial  statements  furnished  to the
Lender  Group,  subject  to normal  year-end  adjustments  and lack of  complete
footnotes;

(iv) simultaneously with the delivery of the financial statements of CFI and its
Subsidiaries  required by clauses (i), (ii) and (iii) of this Section 6.01(a), a
certificate of a Responsible Official (A) stating that such Responsible Official
has reviewed the  provisions of this  Agreement and the other Loan Documents and
has reviewed the financial  condition and operations of CFI and its Subsidiaries
during  the  period  covered  by  such  financial  statements  with  a  view  to
determining  whether  CFI  and its  Subsidiaries  were in  compliance  with  the
provisions  of such Loan  Documents at the times such  compliance is required by
the Loan Documents, and that such review has not disclosed, and such Responsible
Official has no knowledge  of, the  existence  during such period of an Event of
Default or Default or, if an Event of Default or Default existed, describing the
nature  and  period  of  existence  thereof  and the  action  which  CFI and its
Subsidiaries  propose  to  take or  have  taken  with  respect  thereto  and (B)
attaching a schedule showing the calculations specified in Section 6.03;

(v) with respect to each fiscal month of the Borrower:

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(A) as soon as available and in any event within 5 Business  Days  following the
end of such month, or more  frequently as  Administrative  Agent  reasonably may
require from time to time, (1) reports in detail  satisfactory to Administrative
Agent and  certified by a  Responsible  Official as being  accurate and complete
listing all Accounts  Receivable of the Borrower and its  Subsidiaries as of the
last Business Day of such month,  which shall include the amount and age of each
Account Receivable,  showing separately those which are more than 30, 60, 90 and
120  days  old  and  a  description  of  all  Liens,   set-offs,   defenses  and
counterclaims  with respect  thereto,  together  with a  reconciliation  of such
schedule with the schedule  delivered to  Administrative  Agent pursuant to this
clause  (A)(1) for the month  immediately  preceding  such  month,  the name and
mailing  address  of each  Account  Debtor  with  respect  to each such  Account
Receivable and such other information as Administrative  Agent request, and such
other information as Administrative  Agent may reasonably request, all in detail
and  in  form  reasonably  satisfactory  to  Administrative  Agent;  and  (2)  a
calculation of the Dilution for such month; and

(B) as soon as available and in any event within 7 Business  Days  following the
end of such month, or more  frequently as  Administrative  Agent  reasonably may
require  from time to time,  reports in detail  satisfactory  to  Administrative
Agent and  certified by a  Responsible  Official as being  accurate and complete
listing all accounts payable of the Borrower and its Subsidiaries as of the last
Business Day of such month which shall  include the amount (and,  if  available,
the age) of each account  payable,  the name and mailing address of each account
creditor and such other information as Administrative Agent may request,

(vi) (A) so long as Excess  Availability  is  $3,000,000  or more,  by the third
Business  Day of each week,  a  Borrowing  Base  Certificate  as of the close of
business  on the  last  Business  Day of  the  prior  week,  and  (B) if  Excess
Availability  is less  than  $3,000,000,  on a daily  basis,  a  Borrowing  Base
Certificate as of the close of business on the  immediately  preceding  Business
Day; in each case,  supported by schedules  showing the  derivation  thereof and
containing such detail and other information as Administrative Agent may request
from  time to time  provided,  that  (1) the  Borrowing  Base  set  forth in the
Borrowing Base  Certificate  shall be effective from and including the date such
Borrowing  Base  Certificate  is duly received by  Administrative  Agent but not
including the date on which a subsequent  Borrowing Base Certificate is received
by  the  Administrative   Agent,  unless   Administrative   Agent  disputes  the
eligibility  of any property for inclusion in the  calculation  of the Borrowing
Base or the valuation  thereof by notice of such dispute to the Borrower and (2)
in the event of any dispute about the  eligibility of any property for inclusion
in  the   calculation   of  the  Borrowing   Base  or  the  valuation   thereof,
Administrative Agent's good faith judgment shall control;

(vii)  as soon as  possible,  and in any  event  within  30 days  following  the
begiining  of  each  Fiscal  Year,  financial   projections   supplementing  and
superseding  the financial  projections  for such period  referred to in Section
5.01(h)(ii),  prepared on a monthly  basis and  otherwise in form and  substance
satisfactory to Administrative  Agent and Collateral Agent, for such Fiscal Year
for  the  CFI  and  its  Subsidiaries,  all  such  financial  projections  to be
reasonable,  to be prepared on a reasonable  basis and in good faith,  and to be
based on  assumptions  believed by the Loan Parties to be reasonable at the time
made and from the best information then available to the Loan Parties;

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(viii) promptly after submission to any Government Authority,  all documents and
information  furnished  to such  Government  Authority  in  connection  with any
investigation  of any Loan Party or any of its  Subsidiaries  other than routine
inquiries by such Governmental Authority;

(ix)  as soon  as  possible,  and in any  event  within  three  days  after  the
occurrence  of an Event of Default or Default  under the Loan  Documents  or the
occurrence of any event or development that could reasonably be expected to have
a Material  Adverse  Effect,  the written  statement of a  Responsible  Official
setting  forth the  details of such Event of  Default,  Default,  other event or
Material  Adverse  Effect  and the  action  which  the Loan  Parties  and  their
Subsidiaries propose to take with respect thereto;

(x) (A) as soon as  possible  and in any event (1) within 10 days after any Loan
Party or any  ERISA  Affiliate  thereof  knows or has  reason  to know  that any
Termination Event described in clause (i) of the definition of Termination Event
with respect to any  Employee  Plan has  occurred,  (2) within 10 days after any
Loan Party or any ERISA  Affiliate  thereof knows or has reason to know that any
other Termination  Event with respect to any Employee Plan has occurred,  or (3)
within 10 days after any Loan Party or any ERISA Affiliate  thereof knows or has
reason to know that an  accumulated  funding  deficiency has been incurred or an
application  has been  made to the  Secretary  of the  Treasury  for a waiver or
modification of the minimum funding standard (including installment payments) or
an  extension  of any  amortization  period  under  Section 412 of the Code with
respect to an Employee Plan, a statement of a Responsible Official setting forth
the details of such occurrence and the action, if any, which the applicable Loan
Party or such ERISA Affiliate propose to take with respect thereto, (B) promptly
and in any event  within three days after  receipt  thereof by any Loan Party or
any ERISA Affiliate thereof from the PBGC, copies of each notice received by any
Loan Party or any ERISA Affiliate  thereof of the PBGC's  intention to terminate
any Plan or to have a trustee appointed to administer any Plan, (C) promptly and
in any event within 10 days after the filing  thereof with the Internal  Revenue
Service if requested by Collateral  Agent,  copies of each Schedule B (Actuarial
Information)  to the annual  report  (Form  5500  Series)  with  respect to each
Employee Plan and  Multiemployer  Plan,  (D) promptly and in any event within 10
days after any Loan Party or any ERISA Affiliate  thereof knows or has reason to
know that a required  installment  within the meaning of Section 412 of the Code
has not been made when due with respect to an Employee Plan, (E) promptly and in
any event within three days after receipt thereof by any Loan Party or any ERISA
Affiliate  thereof  from a sponsor of a  Multiemployer  Plan or from the PBGC, a
copy of each notice  received by any Loan Party or any ERISA  Affiliate  thereof
concerning the imposition or amount of withdrawal  liability  under Section 4202
of ERISA or indicating  that such  Multiemployer  Plan may enter  reorganization
status under Section 4241 of ERISA,  and (F) promptly and in any event within 10
days after any Loan Party or any ERISA Affiliate  thereof send notice of a plant
closing or mass  layoff (as defined in WARN) to  employees,  copies of each such
notice sent by any Loan Party or any ERISA Affiliate thereof;

(xi) promptly after the  commencement  thereof but in any event not later than 5
days after  service of process  with  respect  thereto on, or the  obtaining  of
knowledge thereof by, any Loan Party or any of its Subsidiaries,  notice of each
action,  suit or proceeding

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before any court or other Governmental Authority or other regulatory body or any
arbitrator which, if adversely determined,  could reasonably be expected to have
a Material Adverse Effect;

(xii) as soon as  possible  and in any  event  within 10 days  after  execution,
receipt or delivery  thereof,  copies of any material  notices that the Borrower
executes or receives from or sends to any party to a Material Contract;

(xiii) promptly after the sending or filing  thereof,  copies of all statements,
reports and other information any Loan Party or any of its Subsidiaries sends to
any  holders  of  its  Indebtedness  (only  in  relation  to  notes,  bonds,  or
debentures) or its securities or files with the SEC or any national (domestic or
foreign) securities exchange;

(xiv) promptly upon receipt thereof, copies of all financial reports (including,
without limitation,  management letters), if any, submitted to any Loan Party or
any of its  Subsidiaries  by its  independent  auditors in  connection  with any
annual or interim audit of the books thereof;

(xv) on a monthly basis, a report of all new copyrightable  materials  generated
by each  Borrower and each other Loan Party  during the prior month  identifying
all such copyrightable  materials that are required to be registered pursuant to
Section 6.01(r); and a reasonably detailed listing of all copyright applications
filed and all copyrights  granted since the date of the last report  provided in
compliance with this subsection; and

(xvi) promptly upon request, such other information  concerning the condition or
operations,  financial or otherwise, of the Borrower or any of its Affiliates as
Administrative  Agent or Collateral  Agent may from time to time may  reasonably
request.

(b)      Additional Guarantors/Borrowers and Collateral Security.  Cause:

(i) each Subsidiary of the Borrower not in existence on the Effective Date, upon
formation  or  acquisition  thereof by a Loan  Party,  to execute and deliver to
Collateral  Agent for the benefit of the Lender Group  promptly and in any event
within three days after the  formation,  acquisition or change in status thereof
(A) a joinder, in form and substance reasonably satisfactory to Collateral Agent
and  Administrative  Agent,  to this  Agreement  and the other  Loan  Documents,
pursuant  to which  such  Subsidiary  becomes  a  Borrower  or a  Guarantor,  as
Administrative  Agent and  Collateral  Agent  may  determine  in their  sole and
absolute  discretion,  (B) if such  Subsidiary  has any  Subsidiaries,  a Pledge
Agreement together with (x) certificates  evidencing all of the Capital Stock of
any Person owned by such Subsidiary,  (y) undated stock powers executed in blank
with signature  guaranteed,  and (z) such opinions of counsel and such approving
certificate of such  Subsidiary as Collateral  Agent may  reasonably  request in
respect of complying with any legend on any such certificate or any other matter
relating to such shares, (C) one or more deeds of trust or mortgages creating on
the real property of such  Subsidiary a perfected,  first  priority Lien on such
real property,  a title insurance policy covering such real property,  a current
ALTA survey  thereof and a surveyor's  certificate,  each in form and  substance
satisfactory  to  Collateral   Agent,   together  with  such  other  agreements,
instruments and documents as Collateral  Agent may reasonably  require,  whether
comparable to the documents  required  under Section  6.01(o) or otherwise,  (D)
such other agreements, instruments, approvals, legal

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opinions or other documents reasonably requested by Collateral Agent in order to
create,  perfect,  establish the first priority of or otherwise protect any Lien
purported  to be covered by any such Loan  Document or  otherwise  to effect the
intent that such  Subsidiary  shall become bound by all of the terms,  covenants
and agreements  contained in the Loan Documents and that all property and assets
of such Subsidiary shall become Collateral for the Obligations, and (E) opinions
of  counsel to such  Subsidiary,  substantially  in the form of Exhibit  O-1 and
Exhibit O-2 and as to such other matters as  Administrative  Agent or Collateral
Agent may reasonably request; and

(ii) each owner of the  Capital  Stock of any such  Subsidiary  to  execute  and
deliver  promptly  and in any event  within  three days after the  formation  or
acquisition  of  such   Subsidiary  a  Pledge   Agreement,   together  with  (A)
certificates evidencing all of the Capital Stock of such Subsidiary, (B) undated
stock powers or other  appropriate  instruments of assignment  executed in blank
with  signature  guaranteed,  (C) such  opinions of counsel  and such  approving
certificate of such  Subsidiary as Collateral  Agent may  reasonably  request in
respect of complying with any legend on any such certificate or any other matter
relating to such shares and (D) such other agreements,  instruments,  approvals,
legal opinions or other documents reasonably requested by Collateral Agent.

(c) Compliance with Laws,  Etc.  Comply,  and cause each of its  Subsidiaries to
comply, in all material  respects with all applicable laws,  rules,  regulations
and  orders  (including,  without  limitation,  all  Environmental  Laws),  such
compliance  to include,  without  limitation,  (i) paying before the same become
delinquent all taxes,  assessments  and  governmental  charges or levies imposed
upon it or upon its income or profits  or upon any of its  properties,  and (ii)
paying all lawful  claims which if unpaid might become a Lien or charge upon any
of its  properties,  except  to the  extent  contested  in good  faith by proper
proceedings  which stay the  imposition of any penalty,  fine or Lien  resulting
from the  non-payment  thereof and with respect to which adequate  reserves have
been set aside for the payment thereof.

(d) Preservation of Existence, Etc. Maintain and preserve, and cause each of its
Subsidiaries to maintain and preserve, its existence, rights and privileges, and
become or remain duly  qualified  and in good standing in each  jurisdiction  in
which  the  character  of the  properties  owned or leased by it or in which the
transaction  of its  business  makes  such  qualification  necessary;  provided,
however,  that any Loan Party or Subsidiary  thereof may  consummate a merger to
the extent permitted under Section 6.02(c)(i).

(e)  Keeping of  Records  and Books of  Account.  Borrower  shall keep  adequate
records and books of account,  with  complete  entries made in  accordance  with
GAAP.  Without  limiting the generality of the foregoing,  each Loan Party shall
keep records, true and correct in all material respects at all times, in respect
of  all  filed  copyrights,   copyright  applications  under  prosecution,   and
copyrightable   material,   and  all  service  and  maintenance   contracts  and
agreements,  and such  records  shall,  at all times,  be in form and  substance
satisfactory to Administrative Agent in its reasonable discretion, and stored at
each Loan Party's chief  executive  office (with a true,  correct,  and complete
copy thereof stored, in any event, at Administrative  Borrower's chief executive
office if such Loan Party's chief executive office is at a different location).

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(f) Inspection  Rights.  Permit,  and cause each of its  Subsidiaries to permit,
Administrative Agent, Collateral Agent, or any agents or representatives thereof
at any time and from time to time, at the reasonable expense of the Borrower, to
examine  and make  copies  of and  abstracts  from  their  records  and books of
account,  to visit and inspect their properties,  to verify  materials,  leases,
notes, accounts receivable,  deposit accounts and other assets of any Loan Party
and  its  Subsidiaries,   to  conduct  audits,   physical  counts,   valuations,
appraisals,  environmental  assessments  or  examinations  and to discuss  their
affairs, finances and accounts with any of the directors,  officers,  managerial
employees,  independent accountants or other representatives thereof. Subject to
Section  2.06(a),  the Borrower agrees to pay the reasonable cost of such audit,
count, valuation, appraisal,  assessment, or examination. So long as no Event of
Default has  occurred and is  continuing  and neither  Administrative  Agent nor
Collateral  Agent deems itself  insecure with respect to such Agent's good faith
belief or  suspicion  that  Borrower  has  engaged in  defalcation,  intentional
misrepresentation,  or fraud,  any such inspection or examination  shall be made
during  normal  business  hours and upon at least 1 Business  Day prior  written
notice to Administrative Borrower.

(g) Maintenance of Properties, Etc. Maintain and preserve, and cause each of its
Subsidiaries to maintain and preserve,  all of their material  properties  which
are necessary or useful in the proper  conduct of their business in good working
order and condition, ordinary wear and tear excepted, and comply, and cause each
of its  Subsidiaries to comply,  in all material  respects and at all times with
the provisions of all leases to which each of them is a party as lessee or under
which each of them  occupies  property,  so as to prevent any loss or forfeiture
thereof or thereunder.

(h) Maintenance of Insurance.  Maintain,  and cause each of its  Subsidiaries to
maintain,  insurance  with  responsible  and  reputable  insurance  companies or
associations  (including,  without limitation,  comprehensive general liability,
hazard,  rent  and  business  interruption  insurance)  with  respect  to  their
properties (including all real properties leased or owned by them) and business,
in such  amounts and  covering  such risks as is  required  by any  Governmental
Authority having jurisdiction with respect thereto or as is carried generally in
accordance  with sound  business  practice by  companies  in similar  businesses
similarly  situated and in any event in amount,  adequacy  and scope  reasonably
satisfactory to Collateral Agent. All policies covering the Collateral are to be
made payable to  Collateral  Agent for the benefit of the Lender  Group,  as its
interests  may  appear,  in case of  loss,  under  a  standard  non-contributory
"lender" or "secured  party" clause and are to contain such other  provisions as
the Collateral Agent may reasonably  require to fully protect the Lender Group's
interest in the  Collateral  and to any payments to be made under such policies.
All  certificates  of insurance are to be delivered to Collateral  Agent and the
policies are to be premium prepaid, with the loss payable and additional insured
endorsement in favor of Collateral Agent for the benefit of the Lender Group and
such other Persons as the  Collateral  Agent may designate for time to time, and
shall  provide for not less than 30 days'  prior  written  notice to  Collateral
Agent of the exercise of any right of cancellation.  If any Loan Party or any of
its Subsidiaries fails to maintain such insurance,  the Lender Group may arrange
for such insurance, but at the Borrower's expense and without any responsibility
on the Lender  Group's part for  obtaining  the  insurance,  the solvency of the
insurance companies,  the adequacy of the coverage, or the collection of claims.
Upon the occurrence of an Event of Default,  Collateral Agent for the benefit of
the Lender Group shall have the sole right,  in the name of the Lender Group and
the Loan  Parties and their  Subsidiaries,

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to file  claims  under any  insurance  policies,  to  receive,  receipt and give
acquittance for any payments that may be payable thereunder,  and to execute any
and all endorsements,  receipts, releases,  assignments,  reassignments or other
documents  that  may be  necessary  to  effect  the  collection,  compromise  or
settlement of any claims under any such insurance policies.

(i) Obtaining of Permits, Etc. Obtain,  maintain and preserve, and cause each of
its  Subsidiaries  to obtain,  maintain  and  preserve,  all  material  permits,
licenses,  authorizations,  approvals, entitlements and accreditations which are
necessary or reasonably  useful in the proper conduct of its business and become
or  remain,  and  cause  each of its  Subsidiaries  to become  or  remain,  duly
qualified  and in good standing in each  jurisdiction  in which the character of
the properties owned or leased by it or in which the transaction of its business
makes such qualification necessary.

(j)  Environmental.  (i) Keep any property either owned or operated by it or any
of its Subsidiaries free of any Environmental  Liens; (ii) comply,  and cause it
Subsidiaries to comply,  in all material  respects with  Environmental  Laws and
provide to Collateral  Agent  documentation  of such compliance which Collateral
Agent reasonably  requests;  (iii)  immediately  notify  Collateral Agent of any
Release of a Hazardous  Material in excess of any  reportable  quantity  from or
onto property owned or operated by any Loan Party or any of its Subsidiaries and
take any Remedial Actions required to abate said Release;  (iv) promptly provide
Collateral Agent with written notice within 10 days of the receipt of any of the
following:  (A) notice  that an  Environmental  Lien has been filed  against any
property of any Loan Party or any of its  Subsidiaries;  (B) commencement of any
Environmental  Action  or  notice  that an  Environmental  Action  will be filed
against the Borrower or any of its Subsidiaries;  and (C) notice of a violation,
citation  or other  administrative  order  which  could have a Material  Adverse
Effect and (v) defend,  indemnify  and hold  harmless  the Lender  Group and its
transferees,  and their respective employees,  agents, officers,  directors, and
equityholders,   from  and  against  any  claims,  demands,   penalties,  fines,
liabilities,   settlements,  damages,  costs  or  expenses  (including,  without
limitation,  attorney and consultant  fees,  investigation  and laboratory fees,
court costs and litigation expenses) arising out of (A) the presence,  disposal,
Release or threatened Release of any Hazardous  Materials on any property at any
time  owned or  occupied  by any Loan Party or any of its  Subsidiaries  (or its
respective  predecessors in interest or title) or at any disposal facility which
received hazardous  materials  generated by any Loan Party or any predecessor in
interest,  (B) any personal injury (including wrongful death) or property damage
(real or personal)  arising out of or related to such Hazardous  Materials,  (C)
any  investigation,   lawsuit  brought  or  threatened,  settlement  reached  or
government order relating to such Hazardous Materials,  (D) any violation of any
Environmental Law and/or (E) any Environmental Action.

(k) Further Assurances.  Take such action and execute,  acknowledge and deliver,
and cause each of its Subsidiaries to take such action and execute,  acknowledge
and  deliver,  at  the  Borrower's  sole  cost  and  expense,  such  agreements,
instruments or other  documents as the Lender Group may reasonably  require from
time to time in order (i) to carry out more  effectively  the  purposes  of this
Agreement and the other Loan  Documents,  (ii) to subject to valid and perfected
first  priority  Liens any of the  Collateral or any other property of each Loan
Party and its  Subsidiaries,  (iii) to  establish  and maintain the validity and
effectiveness  of any of the Loan  Documents  and the validity,  perfection  and
priority of the Liens intended to be created thereby, and (iv) to better assure,
convey, grant, assign, transfer and confirm unto the Lender Group the

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<PAGE>

rights now or  hereafter  intended to be granted to the Lender  Group under this
Agreement or any other Loan  Document.  Without  limiting the  generality of the
foregoing,  the Loan  Parties  shall  provide  Collateral  Agent (with a copy to
Administrative  Agent),  on  a  monthly  basis,  with  appropriate,   recordable
supplements to the Patent Security Agreement,  the Trademark Security Agreement,
and the Copyright Security  Agreement  reflecting all patents,  trademarks,  and
copyrights  developed,  created,  generated,  or acquired by Borrower during the
month then ended.

(l) Change in Collateral;  Collateral Records. (i) Give Administrative Agent and
Collateral  Agent not less than 30 days' prior  written  notice of any change in
the location of any  Collateral,  other than to locations  set forth on Schedule
6.01(1)  and  with  respect  to which  the  Lender  Group  has  filed  financing
statements  and  otherwise  fully  perfected  its  Liens  thereon,  (ii)  advise
Collateral Agent promptly,  in sufficient detail, of any material adverse change
relating to the type,  quantity or quality of the Collateral or the Lien granted
thereon and (iii)  execute and deliver,  and cause each of its  Subsidiaries  to
execute and  deliver,  to  Collateral  Agent for the benefit of the Lender Group
from time to time,  solely for the Lender  Group's  convenience in maintaining a
record of Collateral,  such written statements and schedules as Collateral Agent
may reasonably require, designating, identifying or describing the Collateral.

(m)      Landlord Waivers.

(i) Use reasonable best efforts to deliver to Collateral  Agent,  within 60 days
following  the  Effective  Date,  a  landlord  waiver,  in  form  and  substance
satisfactory  to  Collateral  Agent  and which may be  included  as a  provision
contained in the relevant Lease or amendment thereof,  executed by each landlord
with respect to each of the Leases set forth on Schedule 5.01(p).

(ii) Obtain at the time any Loan Party enters into a lease for real property not
occupied on the  Effective  Date a  landlord's  waiver from the landlord of such
real  property  (which  waiver  may be  contained  in such  lease),  in form and
substance reasonably satisfactory to the Collateral Agent.

(n) Subordination. Cause all Indebtedness and other obligations now or hereafter
owed by any Loan Party to any of its Affiliates to be  subordinated  in right of
payment and  security to the  Indebtedness  and other  Obligations  owing to the
Lender Group in accordance with the Intercompany Subordination Agreement.

(o) After Acquired Real Property.  Upon the acquisition by any Loan Party or any
of its  Subsidiaries  after the date  hereof  of any  interest  (whether  fee or
leasehold) in any real property  (wherever located) (each such interest being an
"After Acquired Property") (x) with a Current Value (as defined below) in excess
of  $100,000  in the case of a fee  interest,  or (y)  requiring  the payment of
annual  rent  exceeding  in the  aggregate  $360,000  in the  case of  leasehold
interest, immediately so notify Collateral Agent, setting forth with specificity
a description of the interest acquired,  the location of the real property,  any
structures or  improvements  thereon and, in the event of a purchase,  either an
appraisal or the  Borrower's  good-faith  estimate of the current  value of such
real property (for purposes of this Section,  the "Current  Value").  Collateral
Agent shall notify  Administrative  Borrower  whether  Collateral  Agent for the
benefit of the Lender  Group  intends to require a mortgage or deed of trust and
the

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<PAGE>

other  documents  referred  to below or in the case of  leasehold,  a  leasehold
mortgage or leasehold  deed of trust or landlord's  waiver  (pursuant to Section
6.01(m)  hereof).  Upon receipt of such notice  requesting a mortgage or deed of
trust, the Person which has acquired such After Acquired  Property shall furnish
promptly  to  Collateral  Agent  the  following,  each  in  form  and  substance
reasonably satisfactory to Collateral Agent: (i) a mortgage or deed of trust and
an  environmental  indemnity  agreement  with respect to such real  property and
related  assets located at the After  Acquired  Property,  each duly executed by
such Person and in form and  substance  reasonably  satisfactory  to  Collateral
Agent  (including  in  recordable  form);  (ii) evidence of the recording of the
mortgage  or deed of trust  referred  to in clause  (i) above in such  office or
offices as may be necessary or, in the opinion of Collateral  Agent,  reasonably
desirable to create and perfect a valid and  enforceable  first priority lien on
the property  purported to be covered thereby or to otherwise protect the rights
of the  Lender  Group  thereunder,  (iii) a title  insurance  policy in form and
substance  reasonably  satisfactory to Collateral  Agent,  (iv) a survey of such
real  property,  certified  to the  Lender  Group and to the issuer of the title
insurance policy by a licensed professional survey or reasonably satisfactory to
Collateral Agent, (v) phase I environmental  assessment  reports with respect to
such real  property,  certified  to the  Lender  Group by a  company  reasonably
satisfactory  to  Collateral   Agent  and  in  form  and  substance   reasonably
satisfactory to Collateral  Agent, (vi) in the case of a leasehold  interest,  a
certified copy of the lease between the landlord and such Person with respect to
such real  property  in which such  Person  has a  leasehold  interest,  and the
certificate of occupancy with respect thereto,  (vii) in the case of a leasehold
interest,  an attornment and nondisturbance  agreement between the landlord (and
any fee mortgagee)  with respect to such real property and Collateral  Agent for
the benefit of the Lender Group, in form and substance  reasonably  satisfactory
to Collateral  Agent, and (viii) such other documents or instruments  (including
guarantees and opinions of counsel) as Collateral  Agent may reasonably  require
and in form and substance  satisfactory to Collateral  Agent. The Borrower shall
pay  all  Lender  Group  Expenses,  including  reasonable  attorneys'  fees  and
expenses, and all title insurance charges and premiums, in connection with their
obligations under this Section 6.01(o).

(p) Fiscal Year.  Cause the Fiscal Year of the Borrower and its  Subsidiaries to
end on December 31 of each calendar  year unless the Lender Group  consents to a
change in such Fiscal Year (and appropriate related changes to this Agreement).

(q) Listing.  CFI shall do or cause to do all things reasonably necessary to, at
all times,  maintain  the  listing of its  common  stock on the NASDAQ  National
Market  System or, if CFI so elects,  maintain a listing of its common  stock on
the New York Stock Exchange.

(r)      Copyright Registrations.

(i) No later than the last  Business Day within 10 days  following the Effective
Date,   deliver  to   Administrative   Agent  and  Collateral  Agent  reasonably
satisfactory  evidence  that all  existing  copyrights  of Borrower  (other than
Exempt Copyrights) that are capable of being registered pursuant to Section 6(a)
of the Copyright  Security Agreement have been registered with the United States
Copyright  Office,  and that all such  copyrights  and any proceeds  thereof are
specifically encumbered by the Copyright Security Agreement.

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(ii) No less frequently than monthly, unless Administrative Agent and Collateral
Agent shall  otherwise  agree in writing,  the Loan Parties  shall (y) cause all
copyrights generated by the Loan Parties (other than: (1) Exempt Copyrights; and
(2) non-material  corrections or modifications to existing  copyrighted software
that do not add material  functionality  changes) that are, in any way, licensed
or otherwise give rise to Eligible Accounts  Receivable and that are not already
the subject of a  registration  with the United States  Copyright  Office (or an
application  therefor  diligently  prosecuted) to be registered  with the United
States Copyright Office in a manner sufficient to impart  constructive notice of
Borrower's  or such other Loan Party's  ownership  thereof,  and (z) cause to be
prepared,   executed,  and  delivered  to  Collateral  Agent  (with  a  copy  to
Administrative Agent), with sufficient time to permit Collateral Agent to record
no later than the last Business Day within 10 days  following the date that such
copyrights  have been  registered or an application  for  registration  has been
filed, a Copyright Security Agreement or supplemental schedules to the Copyright
Security Agreement  reflecting the security interest of Collateral Agent for the
benefit of the  Lender  Group in such new  copyrights  (other  than:  (1) Exempt
Copyrights, which, although subject to the security interest of Collateral Agent
for the benefit of the Lender  Group,  shall not be  required  to be  registered
until  such time,  if any,  as they cease to be  Incipient  Copyrights;  and (2)
non-material  corrections or modifications to existing copyrighted software that
do not  add  material  functionality  changes),  which  Copyright  Agreement  or
supplemental  schedules shall be in form and content  suitable for  registration
with the United States Copyright Office so as to give constructive  notice, when
so  registered,  of the  transfer by  Borrower or such Loan Party to  Collateral
Agent  for the  benefit  of the  Lender  Group of a  security  interest  in such
copyrights. The Loan Parties also shall maintain copies of all source and object
code for all software  utilized in their business  operations at safe and secure
offsite  locations  reasonably  acceptable to Collateral  Agent,  shall,  at the
request of  Collateral  Agent,  advise the  operators  of such  locations of the
security  interest of  Collateral  Agent for the benefit of the Lender  Group in
such software, shall keep Collateral Agent fully informed of each such location,
and shall maintain the currency of all such software stored offsite.

(s) Reservation of Warrant Shares.  CFI shall,  from time to time, in accordance
with the laws of the State of its incorporation,  increase the authorized amount
of its common  stock  prior to such time as the failure to do so would cause the
number of shares of such common stock  remaining  authorized  but unissued to be
insufficient  to permit  exercise  of the  Warrants.  No later than the first to
occur of (i) the date a "Shelf  Registration"  (as such term is  defined  in the
Registration  Rights Agreement) with respect to CFI's common stock issuable upon
exercise of the Warrants is filed with the  Securities  and Exchange  Commission
pursuant to the  Registration  Rights  Agreement or (ii) 90 days  following  the
Effective  Date, CFI through its board of directors shall  specifically  reserve
for  issuance  not less than  381,822  shares of CFI's common stock to be issued
upon  exercise of the Warrants  (as such number may be adjusted  pursuant to the
provisions of the Warrant).  Upon any adjusted  increase in the number of shares
of CFI's  common  stock that become  issuable  upon  exercise  of the  Warrants,
whether due to antidilution provisions in the Warrants or otherwise, CFI through
its board of directions  shall reserve such shares for issuance upon exercise of
the Warrants and  maintain an adequate  number of shares so reserved  until such
time as the Warrants have been exercised or expired unexercised. CFI shall cause
any additional  shares of its common stock that become issuable upon exercise of
the Warrants as a result of such adjusted  increase in the "Exercise  Price" (as
such term is defined

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in the  Warrants)  to be  listed,  as of the  effective  date of  such  adjusted
increase,  on the NASDAQ  National  Market System or other exchange on which the
common stock of CFI is then listed.

SECTION 6.02. Negative Covenants. So long as any principal of or interest on any
Loan or any other  Obligation  (whether or not due) shall  remain  unpaid or the
Lenders shall have any Commitment hereunder,  the Loan Parties shall not, unless
the Lender Group shall otherwise consent in writing:

(a) Liens, Etc. Create,  incur,  assume or suffer to exist, or permit any of its
Subsidiaries to create,  incur,  assume or suffer to exist any Lien upon or with
respect to any of its property, whether now owned or hereafter acquired, to file
or suffer to exist under the Uniform  Commercial Code, the Copyright Act, or any
similar  law or statute  of any  jurisdiction,  a  financing  statement  (or the
equivalent  thereof) or a copyright  security document that names any Loan Party
or any of its  Subsidiaries  as debtor,  to sign or suffer to exist any security
agreement  authorizing  any  secured  party  thereunder  to file such  financing
statement  (or the  equivalent  thereof),  to sell any of its property or assets
subject to an understanding or agreement, contingent or otherwise, to repurchase
such property or assets  (including sales of accounts  receivable) with recourse
to any Loan Party or any of its Subsidiaries or assign or otherwise transfer, or
permit any of its Subsidiaries to assign or otherwise  transfer,  any account or
other right to receive income, other than Permitted Liens.

(b)  Indebtedness.  Create,  incur,  assume,  guarantee  or suffer to exist,  or
otherwise  become or  remain  liable  with  respect  to,  or  permit  any of its
Subsidiaries to create, incur, assume, guarantee or suffer to exist or otherwise
become or remain liable with respect to, any  Indebtedness  other than Permitted
Indebtedness.

(c)  Fundamental  Changes.  Wind-up,  liquidate or dissolve itself (or permit or
suffer any thereof) or merge, consolidate or amalgamate with any Person, convey,
sell,  lease or  sublease,  transfer or  otherwise  dispose  of,  whether in one
transaction or a series of related transactions,  all or any non-immaterial part
of its business, property or assets, whether now owned or hereafter acquired, or
(agree to do any of the foregoing) or purchase or otherwise acquire,  whether in
one transaction or a series of related transactions, all or substantially all of
the assets of any Person (or any  division  thereof)  (or agree to do any of the
foregoing),  or  permit  any of  its  Subsidiaries  to do any of the  foregoing;
provided, however, that:

(i) any  wholly-owned  Subsidiary  of any one or more Loan Parties may be merged
with any other wholly-owned  Subsidiary of one or more Loan Parties,  so long as
(A) no  other  provision  of this  Agreement  would  be  violated  thereby,  (B)
Administrative Borrower gives Collateral Agent and Administrative Agent at least
30 days' prior written notice of such merger, (C) no Default or Event of Default
shall have  occurred and be  continuing  either before or after giving effect to
such  transaction,  (D) the Lender Group's rights in any Collateral,  including,
without limitation, the existence,  perfection and priority of any Lien thereon,
are not  adversely  affected  by such  merger,  (E) if the  merger is  between a
Subsidiary that is a Borrower and another Subsidiary that is not a Borrower, the
Subsidiary that is a Borrower shall be the surviving entity of such merger,  and
(F) the surviving  Subsidiary  is a party to this  Agreement and such other Loan
Documents as  Collateral  Agent and  Administrative  Agent may require,  and the
Capital Stock of such Subsidiary is the subject of the Pledge Agreement, in each
case,  in full

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<PAGE>

force and  effect on the date of and  immediately  after  giving  effect to such
merger or consolidation;

(ii)  any of the  Loan  Parties  and its  Subsidiaries  may:  (A)  sell or lease
Inventory or license  intellectual  property in the ordinary course of business;
(B)  dispose  of  obsolete  or  worn-out  equipment  in the  ordinary  course of
business;  and (C)  sell or  otherwise  dispose  of  other  property  or  assets
(excluding  Accounts  Receivable  and  intellectual  property)  for  cash  in an
aggregate amount not less than the fair market value of such property or assets,
provided that the Net Cash Proceeds of such  Dispositions do not exceed $250,000
in the  aggregate  in any  twelve-month  period and are paid to the Lender Group
pursuant to the terms of Section 2.05(c)(vi);

(iii) (A) any  Subsidiary  of any Loan Party that is not a Loan Party may make a
Disposition  of any or all of its property or assets to any Loan Party or to any
other  Subsidiary  of any Loan  Party,  subject to the  continuing  Liens of the
Lender  Group  thereon;  (B) any Loan Party  that is not a  Borrower  may make a
Disposition of any or all of its property or assets to any other Loan Party that
is not a Borrower or to any other Loan Party, subject to the continuing Liens of
the Lender Group thereon; (C) any Borrower other than CFI may make a Disposition
of any or all of its  property of assets to any other  Borrower,  subject to the
continuing  Liens of the Lender Group  thereon;  in each case, so long as (1) no
other provision of this Agreement would be violated thereby,  (2) Administrative
Borrower gives Collateral Agent and Administrative Agent at least 30 days' prior
written  notice of such  Disposition;  (D) no Default or Event of Default  shall
have  occurred and be  continuing  either  before or after giving effect to such
transaction;  and (E) the Lender  Group's rights in any  Collateral,  including,
without limitation, the existence,  perfection and priority of any Lien thereon,
are not adversely  affected by such Disposition  (or, if so adversely  affected,
such adverse  effect is not promptly  cured to the  reasonable  satisfaction  of
Collateral Agent), and

(iv)  subject  to  compliance  with  Section  6.01(b)  (if  and  to  the  extent
applicable),  a Loan Party may acquire  the  Capital  Stock or assets of another
Person pursuant to a Permitted Acquisition or a Permitted Toehold Investment.

(d) Change in Nature of Business.  Make,  or permit any of its  Subsidiaries  to
make,  any  fundamental  or  material  change in the nature of its  business  as
described in Section 5.01(m).

(e) Loans, Advances, Investments, Etc. Make or commit or agree to make any loan,
advance  guarantee  of  obligations,   other  extension  of  credit  or  capital
contributions  to, or hold or invest in or commit or agree to hold or invest in,
or purchase  or  otherwise  acquire or commit or agree to purchase or  otherwise
acquire any shares of the  Capital  Stock,  bonds,  notes,  debentures  or other
securities  of, or make or commit or agree to make any other  investment in, any
other Person, or purchase or own any futures contract or otherwise become liable
for the  purchase or sale of currency or other  commodities  at a future date in
the nature of a futures contract, or permit any of its Subsidiaries to do any of
the  foregoing,  except for: (i) the  Ultradata  Acquisition;  (ii)  Investments
existing on the date hereof,  as set forth on Schedule  6.02(e) hereto,  but not
any  increase in the amount  thereof as set forth in such  Schedule or any other
modification   of  the  terms  thereof;   (iii)  subject  to  the   Intercompany
Subordination  Agreement,  temporary loans

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<PAGE>

and advances by any Loan Party to its Subsidiaries  and by such  Subsidiaries to
such Loan Party,  made in the ordinary course of business and not exceeding,  in
the aggregate for all such Persons at any one time  outstanding:  (A) during the
first 6 months following the Effective Date, $1,500,000; provided, however, that
no such individual  temporary loan or advance shall remain  outstanding for more
than 30 days during such 6 month  period;  and (B)  thereafter,  $500,000;  (iv)
Permitted Investments; and (v) Permitted Acquisitions.

(f) Lease  Obligations.  Create,  incur or suffer to exist, or permit any of its
Subsidiaries to create,  incur or suffer to exist, any obligations as lessee (i)
for the payment of rent for any real or personal property in connection with any
sale and leaseback transaction,  or (ii) for the payment of rent for any real or
personal property under leases or agreements to lease other than (A) Capitalized
Lease  Obligations which would not cause the aggregate amount of all obligations
under Capitalized Leases entered into after the Effective Date owing by the Loan
Parties  and their  Subsidiaries  in any Fiscal  Year to exceed the  amounts set
forth  in  subsection  (g)  of  this  Section  6.02,  and  (B)  Operating  Lease
Obligations  which would not cause the aggregate  amount of all Operating  Lease
Obligations  owing by the Loan  Parties and their  Subsidiaries  to exceed:  (1)
during the Fiscal Year ending December 31, 1999, $700,000; (2) during the Fiscal
Year ending  December  31, 2000,  $1,000,000;  (3) during the Fiscal Year ending
December 31, 2001,  $1,200,000;  and (4) during the Fiscal Year ending  December
31, 2002, $1,500,000.

(g)  Capital  Expenditures.  Except for  Permitted  Acquisitions  and  Permitted
Investments,  make or commit or agree to make, or permit any of its Subsidiaries
to make or commit or agree to make,  any  Capital  Expenditure  (by  purchase or
Capitalized  Lease) that would cause the  aggregate  amount of all such  Capital
Expenditures  made by the Loan  Parties and their  Subsidiaries  to exceed:  (i)
during the period commencing on the Effective Date and ending December 31, 1999,
$1,300,000;  (ii) during the Fiscal Year ending  December 31, 2000,  $5,300,000;
(iii)  during the Fiscal Year ending  December 31,  2001,  $6,400,000;  and (iv)
during the Fiscal Year ending December 31, 2002, $7,600,000; .

(h) Restricted Payments.  (i) Declare or pay any dividend or other distribution,
direct or indirect,  on account of any Capital Stock of any Loan Party or any of
its  Subsidiaries,  now or  hereafter  outstanding,  (ii)  make any  repurchase,
redemption, retirement, defeasance, sinking fund or similar payment, purchase or
other  acquisition  for value,  direct or indirect,  of any Capital Stock of any
Loan Party, now or hereafter  outstanding,  (iii) make any payment to retire, or
to obtain the surrender of, any  outstanding  warrants,  options or other rights
for the purchase or  acquisition  of shares of any class of Capital Stock of any
Loan  Party,  now or  hereafter  outstanding,  (iv)  return  any  capital to any
shareholders  or  other  equity  holders  of  any  Loan  Party  or  any  of  its
Subsidiaries,  or make any other  distribution  of property,  assets,  shares of
Capital Stock, warrants,  rights, options,  obligations or securities thereto as
such or (v) pay any management fees or any other fees or expenses (including the
reimbursement thereof by any Loan Party or any of its Subsidiaries)  pursuant to
any  management,   consulting  or  other  services   agreement  to  any  of  the
shareholders or other equityholders of any Loan Party or any of its Subsidiaries
or other  Affiliates,  or to any other  Subsidiaries  or  Affiliates of any Loan
Party; provided, however, that:

                                       77
<PAGE>

                         (A) Subsidiaries that are wholly-owned by one or more
         Loan  Parties  may  declare  and pay cash and stock  dividends,  return
         capital and make distributions of assets (subject to the Lender Group's
         Liens thereon) to such Loan Parties;

                           (B)  CFI  may  make  regularly   scheduled  mandatory
         redemptions,  as and when due and payable, of the CFI Class A Preferred
         Stock,  in an  aggregate  amount not to exceed  $103,142  in any fiscal
         year;

                           (C)  CFI  may   declare   and   pay   dividends   and
         distributions payable solely in shares of CFI's common stock;

                           (D)  Ultradata  may make  payments  to holders of the
         "Dissenting   Shares"  (as  such  term  is  defined  in  the  Ultradata
         Acquisition Documents), if any, with respect to such Dissenting Shares,
         to the extent required under the Delaware  General  Corporation Law and
         the Ultradata Acquisition Documents; provided, however, that the number
         of Dissenting  Shares shall not constitute  more than 5% of the Capital
         Stock of  Ultradata  issued and  outstanding  immediately  prior to the
         consummation of the Ultradata Acquisition;

                           (E)  CFI may  make  payments  to the  Warrantholders,
         pursuant  to Section  4(a)(2) or Section  4(a)(3) of the  Warrants,  in
         order to  reduce  the  number  of  Warrant  Shares  issuable  under the
         Warrants upon exercise thereof;

                           (F) CFI may  continue  to  grant  options  and,  upon
         exercise thereof,  issue common stock, to its employees pursuant to the
         Stock Option  Plans and such other  qualified  or  non-qualified  stock
         option plans that CFI adopts from time to time in the  ordinary  course
         of its business and consistent with past practices; and

                           (G) CFI may issue  options or  warrants  for not more
         than 150,000  shares of common stock to an outside  investor  relations
         firm.

(i) Federal  Reserve  Regulations.  Permit any Loan or the  proceeds of any Loan
under this  Agreement  to be used for any purpose that would cause such Loans to
be margin loans under the provisions of Regulation T, U or X of the Board.

(j) Transactions with Affiliates. Enter into, renew, extend or be a party to, or
permit any of its Subsidiaries to enter into, renew, extend or be a party to any
transaction or series of related  transactions  (including,  without limitation,
the  purchase,  sale,  lease,  transfer or exchange of property or assets of any
kind or the  rendering  of  services  of any kind)  with any of its  Affiliates,
except  in the  ordinary  course  of  business  in a  manner  and  to an  extent
consistent  with past  practice  and  necessary  or  desirable  for the  prudent
operation of its business, for fair consideration and on terms no less favorable
to such Loan Party or such  Subsidiary  than would be obtainable in a comparable
arm's length transaction with a Person that is not an Affiliate thereof.

(k)   Limitations  on  Dividends  and  Other  Payment   Restrictions   Affecting
Subsidiaries.  Create or otherwise  cause,  incur,  assume,  suffer or permit to
exist or become effective any consensual  encumbrance or restriction of any kind
on the ability of any of its

                                       78

<PAGE>

Subsidiaries  (i) to pay  dividends  or to make any  other  distribution  on any
shares of Capital Stock of such Subsidiary owned by any Loan Party or any of its
Subsidiaries,  (ii)  subject  to  Section  6.02(r),  to  pay  or  prepay  or  to
subordinate any Indebtedness  owed to any Loan Party or any of its Subsidiaries,
(iii) to make loans or advances to any Loan Party or any of its Subsidiaries, or
(iv) to transfer  any of its  property or assets to any Loan Party or any of its
Subsidiaries,  or permit  any of its  Subsidiaries  to do any of the  foregoing;
provided,  however,  that  nothing in any of clauses  (i)  through  (iv) of this
Section 6.02(k) shall prohibit or restrict:

                           (A)      this Agreement and the other Loan Documents;

                           (B) any  agreements  in  effect  on the  date of this
         Agreement  and  described  (including  the  nature  and  extent of such
         encumbrances or restrictions) on Schedule 6.02(k);

                           (C)  any   applicable   law,   rule   or   regulation
         (including,  without  limitation,  applicable currency control laws and
         applicable  state  corporate   statutes   restricting  the  payment  of
         dividends in certain circumstances);

                           (D) in the case of clause (iv) any agreement  setting
         forth customary restrictions on the subletting,  assignment or transfer
         of any  property  or asset  that is a  lease,  license,  conveyance  or
         contract of similar property or assets; or

                           (E) in the  case  of  clause  (iv)  any  holder  of a
         Permitted Lien from  restricting on customary terms the transfer of any
         property or assets subject thereto.

(l)      Limitation on Issuance of Capital Stock.

(i) Issue or sell or enter into any  agreement or  arrangement  for the issuance
and sale of any shares of its Capital Stock, any securities  convertible into or
exchangeable for its Capital Stock or any warrants,  options or other rights for
the purchase or acquisition of any of its Capital Stock; provided, however, than
nothing herein shall prevent CFI from: (w) selling shares of its common stock or
granting options, warrants, or rights with respect thereto pursuant to the Stock
Option Plans and such other qualified or  non-qualified  stock option plans that
CFI  adopts  from  time to time  in the  ordinary  course  of its  business  and
consistent with past practices, (x) issuing the Warrants or shares of its common
stock  upon  exercise  thereof,  (y)  issuing  of  the  Permitted   Subordinated
Indebtedness or shares of its common stock upon conversion thereof in accordance
with  the  terms  and  conditions  of the  Permitted  Subordinated  Indebtedness
Documents, or (z) selling or issuing any Permitted Preferred Stock; and

(ii) Permit any of its Subsidiaries to issue or sell or enter into any agreement
or arrangement for the issuance and sale of any shares of its Capital Stock, any
securities  convertible  into or  exchangeable  for  its  Capital  Stock  or any
warrants.

(m)  Modifications of Indebtedness,  Organizational  Documents and Certain Other
Agreements; Etc.

(i) Cause, suffer, or permit the amendment,  modification or other change of any
of the provisions of the Permitted  Subordinated  Indebtedness Documents if such

                                       79

<PAGE>

amendment,  modification  or change would shorten the final  maturity or average
life to maturity of, or require any material payment to be made earlier than the
date  originally  scheduled on, such  Indebtedness,  would increase the interest
rate  applicable  to  such  Indebtedness,  or  would  change  the  subordination
provisions of such  Indebtedness  in a manner adverse to interests of the Lender
Group,  or would  otherwise  be adverse to the  interests of the Lender Group or
materially adverse to the interests of any Loan Party or any of its Subsidiaries
in any respect;

(ii) Cause,  suffer,  or permit the amendment,  modification or other change, in
any material respect,  of any of the provisions of any other Indebtedness of any
Loan  Party  or any of  its  Subsidiaries  or of  any  instrument  or  agreement
(including,   without  limitation,  any  purchase  agreement,   indenture,  loan
agreement  or  security  agreement)  relating to any such  Indebtedness  if such
amendment,  modification  or change would  shorten  (other than by an immaterial
amount of time) the final  maturity or average  life to maturity  of, or require
any material  payment to be made earlier than the date originally  scheduled on,
such  Indebtedness,  would  increase  (other than by an  immaterial  amount) the
interest  rate  applicable  to such  other  Indebtedness,  or would  change  the
subordination  provision (if any) of such other Indebtedness in a manner adverse
to interests of the Lender Group, or would otherwise be adverse to the interests
of the Lender Group or materially  adverse to the interests of any Loan Party or
any of its Subsidiaries in any respect;

(iii)  except for the  Obligations,  make any  voluntary  or  optional  payment,
prepayment, redemption or other acquisition for value of any Indebtedness of any
Loan Party or any of its Subsidiaries (including,  without limitation, by way of
depositing  money  or  securities  with the  trustee  therefor  before  the date
required for the purpose of paying any portion of such  Indebtedness  when due),
or refund,  refinance,  replace or exchange any other  Indebtedness for any such
Indebtedness,   or  make  any  prepayment,   redemption  or  repurchase  of  any
outstanding  Indebtedness  as a result of any  asset  sale,  change of  control,
issuance and sale of debt or equity  securities  or similar  event,  or give any
notice with respect to any of the foregoing; or

(iv) amend,  modify or otherwise  change in any material respect its certificate
of  incorporation  or  bylaws  (or  other  similar  organizational   documents),
including,  without limitation, by the filing or modification of any certificate
of designation, or any agreement or arrangement entered into by it, with respect
to any of its Capital Stock (including any  shareholders'  agreement),  or enter
into any new agreement  with respect to any of its Capital Stock except any such
amendments,  modifications or changes or any such new agreements or arrangements
pursuant to this clause (iv) that either individually or in the aggregate, could
reasonably be expected to have a Material Adverse Effect.

(n)  Investment  Company  Act of 1940.  Engage in any  business,  enter into any
transaction,  use any  securities  or take any other action or permit any of its
Subsidiaries  to do any of the  foregoing,  that  would  cause  it or any of its
Subsidiaries  to  become  subject  to  the  registration   requirements  of  the
Investment  Company Act of 1940, as amended,  by virtue of being an  "investment
company" or a company "controlled" by an "investment company" not entitled to an
exemption within the meaning of such Act.

(o)      Compromise of Accounts Receivable.

                                       80

<PAGE>

(i) Compromise or adjust any Eligible Account  Receivable (or extend the time of
payment  thereof) or grant any material  discounts,  allowances  or credits,  or
permit any of its  Subsidiaries  to do so, other than,  so long as no Default or
Event of Default has  occurred  and is  continuing,  in the  ordinary  course of
business and consistent with past practice; provided, however, in no event shall
any such  extension  of the time for  payment  extend  beyond  30 days  from the
original due date;  provided  further that,  from and after the date of any such
adjustment  or  extension  thereof,  the  determination  of whether  any Account
Receivable so adjusted or extended  constitutes an Eligible  Account  Receivable
shall take into account such adjustment or extension.

(ii) Compromise or adjust any Account  Receivable  other than Eligible  Accounts
Receivable  (or  extend  the time of  payment  thereof)  or grant  any  material
discounts,  allowances or credits,  or permit any of its  Subsidiaries  to do so
,other  than,  so long as no  Default or Event of Default  has  occurred  and is
continuing, in the ordinary course of business and consistent with past practice
with the relevant Account Debtor;  provided,  however, in no event shall (A) (1)
any such  discount,  allowance  or credit  exceed,  with  respect to any Account
Debtor  and its  Affiliates,  the  greater  of (y)  $20,000,  and (z) 20% of the
aggregate amount owed by such Account Debtor and its Affiliates, or (2) all such
discounts,  allowances, and credits exceed, with respect to all Account Debtors,
$100,000 in the aggregate in any one fiscal  quarter,  or (B) any such extension
of the time for payment extend beyond 120 days from the original due date.

(p) Environmental.  Permit the use, handling,  generation,  storage,  treatment,
release or disposal of Hazardous  Materials  at any property  owned or leased by
any Loan Party or any of its  Subsidiaries  except in compliance in all material
respects with Environmental Laws and so long as such use, handling,  generation,
storage,  treatment,  release or disposal of Hazardous Materials does not result
in a Material Adverse Effect.

(q) Certain  Agreements.  Agree to any amendment or other change to or waiver of
any of its rights under any Material Contract, if such amendment,  other change,
or waiver is adverse to the interests of the Lender Group or materially  adverse
to the interests of any Loan Party or any of its Subsidiaries.

(r) Permitted  Subordinated  Indebtedness.  Without  limiting the  generality of
Section  6.02(m),  make, or permit any Subsidiary of any Loan Party to make, any
payment of any part or all of any Permitted Subordinated Indebtedness (including
the  prepayment,  redemption,   retirement,   defeasement,  purchase,  or  other
acquisition of any principal amount of the Permitted Subordinated Indebtedness);
provided,  however,  that CFI may, to the extent  permitted  under the Permitted
Subordinated  Indebtedness  Documents,  accrete the original  issue  discount in
respect  of the  Permitted  Subordinated  Indebtedness  during the first 3 years
following its issuance and thereafter pay interest on the Permitted Subordinated
Indebtedness  as and when scheduled in accordance  with the terms and conditions
of the Permitted Subordinated Indebtedness Documents.

SECTION 6.03.  Financial  Covenants.  So long as any principal of or interest on
any Loan or any other Obligation (whether or not due) shall remain unpaid or the
Lenders shall have any Commitment hereunder,  the Loan Parties shall not, unless
the Lender Group shall otherwise consent in writing:

                                       81

<PAGE>

(a) Current Ratio.  Permit the ratio of (i)  Consolidated  Current Assets of CFI
and its Subsidiaries,  to (ii) Consolidated  Current  Liabilities of CFI and its
Subsidiaries  at the end of any fiscal  quarter  to be less than the  applicable
ratio set forth below:



Fiscal Quarter Ending                                        Ratio
- ---------------------                                        -----
September 30, 1999                                           1.05 : 1.00
December 31, 1999                                            1.15 : 1.00
March 31, 2000                                               1.25 : 1.00
June 30, 2000                                                1.25 : 1.00
September 30, 2000                                           1.25 : 1.00
December 31, 2000                                            1.35 : 1.00
March 31, 2001                                               1.35 : 1.00
June 30, 2001                                                1.35 : 1.00
September 30, 2001                                           1.35 : 1.00
December 31, 2001                                            1.50 : 1.00
March 31, 2002                                               1.50 : 1.00
June 30, 2002                                                1.50 : 1.00


(b)      [intentionally omitted]

(c) Tangible Net Worth.  Permit  Consolidated  Tangible Net Worth of CFI and its
Subsidiaries  at the end of each fiscal  quarter set forth below to be less than
the amount set forth opposite such date.



Fiscal Quarter Ending                                        Tangible Net Worth
- ---------------------                                        ------------------
September 30, 1999                                           ($75,000,000)
December 31, 1999                                            ($75,000,000)

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<PAGE>

March 31, 2000                                               ($65,000,000)
June 30, 2000                                                ($65,000,000)
September 30, 2000                                           ($57,000,000)
December 31, 2000                                            ($57,000,000)
March 31, 2001                                               ($50,000,000)
June 30, 2001                                                ($45,000,000)
September 30, 2001                                           ($45,000,000)
December 31, 2001                                            ($32,000,000)
March 31, 2002                                               ($32,000,000)
June 30, 2002                                                ($25,000,000)


(d) Cash Flow  Ratio.  Permit  the Cash Flow  Ratio for each  period of four (4)
consecutive  fiscal  quarters  of CFI and its  Subsidiaries  for  which the last
quarter  ends on a date set  forth  below to be less  than the  ratio  set forth
opposite such date:



Fiscal Quarter Ending                                        Ratio
- ---------------------                                        -----
September 30, 1999                                           1.75 : 1.00
December 31, 1999                                            2.00 : 1.00
March 31, 2000                                               2.25 : 1.00
June 30, 2000                                                2.25 : 1.00
September 30, 2000                                           3.00 : 1.00
December 31, 2000                                            3.25 : 1.00
March 31, 2001                                               3.25 : 1.00
June 30, 2001                                                3.50 : 1.00

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<PAGE>

September 30, 2001                                           3.50 : 1.00
December 31, 2001                                            3.50 : 1.00
March 31, 2002                                               3.50 : 1.00
June 30, 2002                                                3.50 : 1.00


(e) Fixed Charge Coverage Ratio. Permit the Fixed Charge Coverage Ratio for each
period of four (4) consecutive  fiscal quarters of CFI and its  Subsidiaries for
which the last quarter ends on a date set forth below to be less than the amount
set forth opposite such date:

Fiscal Quarter Ending                                        Ratio
- ---------------------                                        -----
September 30, 1999                                           1.10 : 1.00
December 31, 1999                                            1.10 : 1.00
March 31, 2000                                               1.20 : 1.00
June 30, 2000                                                1.20 : 1.00
September 30, 2000                                           1.20 : 1.00
December 31, 2000                                            1.20 : 1.00
March 31, 2001                                               1.20 : 1.00
June 30, 2001                                                1.20 : 1.00
September 30, 2001                                           1.20 : 1.00
December 31, 2001                                            1.20 : 1.00
March 31, 2002                                               1.20 : 1.00
June 30, 2002                                                1.20 : 1.00


(f) Consolidated EBITDA.  Permit Consolidated EBITDA of CFI and its Subsidiaries
for  each  period  of  four  (4)  consecutive  fiscal  quarters  of CFI  and its
Subsidiaries for which the last fiscal quarter ends on a date set forth below to
be less than the amount set forth opposite such date;  provided,  however,  that
the  contribution  of MECA to  Consolidated  EBITDA

                                       84

<PAGE>

of CFI and its Subsidiaries  shall be included therein only for periods from and
after May 17, 1999:



Fiscal Quarter Ending                     Consolidated EBITDA
- ---------------------                     -------------------
September 30, 1999                        $16,000,000
December 31, 1999                         $17,500,000
March 31, 2000                            $19,000,000
June 30, 2000                              $21,500,000
September 30, 2000                        $24,000,000
December 31, 2000                         $25,500,000
March 31, 2001                            $26,500,000
June 30, 2001                             $26,500,000
September 30, 2001                        $26,500,000
December 31, 2001                         $30,000,000
March 31, 2002                            $32,000,000
June 30, 2002                             $32,500,000


(g)      [intentionally omitted]

(h)      [intentionally omitted]

(i) Debt Ratio.  Permit the ratio of (i) the amount  equal to the sum of (A) the
Obligations, plus (B) Capitalized Lease Obligations, to (ii) Consolidated EBITDA
for  each  period  of  four  (4)  consecutive  fiscal  quarters  of CFI  and its
Subsidiaries for which the last fiscal quarter ends on a date set forth below to
be greater than the ratio set forth opposite such date:



Fiscal Quarter Ending                                        Ratio
- ---------------------                                        -----
September 30, 1999                                           4.00 : 1.00

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<PAGE>

December 31, 1999                                            4.00 : 1.00
March 31, 2000                                               3.50 : 1.00
June 30, 2000                                                3.50 : 1.00
September 30, 2000                                           2.50 : 1.00
December 31, 2000                                            2.50 : 1.00
March 31, 2001                                               2.25 : 1.00
June 30, 2001                                                2.25 : 1.00
September 30, 2001                                           2.00 : 1.00
December 31, 2001                                            2.00 : 1.00
March 31, 2002                                               2.00 : 1.00
June 30, 2002                                                2.00 : 1.00


                                  ARTICLE VII

                      MANAGEMENT, COLLECTION AND STATUS OF
                    ACCOUNTS RECEIVABLE AND OTHER COLLATERAL

SECTION 7.01.     Collection of Accounts Receivable; Management of Collateral.

(a) The Loan  Parties  shall  establish  and at all times  maintain  one or more
lockboxes  (each, a "Lockbox")  and shall instruct all Account  Debtors to remit
all  amounts  owed  by  them  to  one  of  such  Lockboxes.  The  Loan  Parties,
Administrative  Agent,  and the  applicable  Lockbox  Bank shall  enter into the
Lockbox Agreements,  which among other things shall provide for the opening of a
Lockbox  Account for the deposit of Collections at the applicable  Lockbox Bank.
The Loan Parties  agree that all  Collections  received by the Loan Parties from
any  Account  Debtor or any  other  source  immediately  upon  receipt  shall be
deposited  into a Lockbox  Account.  No Lockbox  Agreement or other  arrangement
contemplated  thereby  shall be  modified  by any Loan Party  without  the prior
written consent of Administrative  Agent on behalf of the Lender Group. Upon the
terms and subject to the  conditions  set forth in the Lockbox  Agreements,  all
amounts  received in each Lockbox  Account shall be wired each Business Day into
the   Administrative   Agent  Account.   Until  the  Lender  Group  has  advised
Administrative  Borrower to the  contrary  after the  occurrence  and during the
continuance of an Event of Default,

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<PAGE>

the Loan  Parties  and their  Subsidiaries  may and will  enforce,  collect  and
receive all  amounts  owing on the Account  Receivables  for the Lender  Group's
benefit and on the Lender Group's behalf,  but at the Borrower's  expense;  such
privilege  shall  terminate,  at the  election  of the  Lender  Group,  upon the
occurrence and during the  continuance of any Event of Default.  All Collections
(including  checks,  drafts,  notes, money orders,  acceptances,  cash and other
evidences of Indebtedness) received directly by any Loan Party or any Subsidiary
from any Account  Debtor or any other source  (exclusive  of the Lender  Group),
whether as  proceeds  from  Accounts  Receivable,  or as  proceeds  of any other
Collateral, or otherwise,  shall be received and held by Administrative Borrower
on behalf of the Loan Parties in trust for the Lender Group and deposited by the
Loan  Parties in  original  form and no later than the next  Business  Day after
receipt  thereof  into a Lockbox  Account.  No Loan Party shall  commingle  such
Collections  with the Loan Parties' own funds or the funds of any  Subsidiary or
Affiliate of the Loan Parties or with the proceeds of any assets not included in
the Collateral. Administrative Agent shall charge the Loan Account, for the sole
and separate accounts of Collateral Agent and Administrative  Agent as set forth
below,  on the last day of each month,  for 2 Business  Days of  'clearance'  or
`float' at the rate  applicable to Revolving  Loans set forth in Section 2.04(a)
or Section  2.04(b),  as  applicable,  on all  Collections  that are received by
Administrative  Agent  (regardless  of whether  received  in a Lockbox  Account,
whether   provisionally  applied  to  reduce  the  Obligations  under  the  Loan
Documents, or otherwise); it being agreed by Administrative Agent and Collateral
Agent that 50% of all such clearance or float shall be for the sole and separate
account of Administrative  Agent and that the other 50% of all such clearance or
float  shall be for the sole and  separate  account of  Collateral  Agent.  This
across-the-board  2 Business Day clearance or float charge on all Collections is
acknowledged  by the parties to constitute an integral  aspect of the pricing of
the Lender Group's  financing of the Borrower,  and shall apply  irrespective of
the  characterization  of whether  receipts are owned by the Loan Parties or the
Lender Group, and whether or not there are any outstanding  Revolving Loans, the
effect of such  clearance  or float charge  being the  equivalent  of charging 2
Business Days of interest on such Collections. All funds received in the Lockbox
Account  pursuant to this Section  7.01(a) shall be credited to the Loan Account
for  application  at the end of each  Business Day to reduce the then  principal
balance of the  Revolving  Loans,  conditional  upon final payment to the Lender
Group. No checks, drafts or other instruments received by the Lender Group shall
constitute  final payment to the Lender Group unless and until such  instruments
have actually been collected.

(b) After the occurrence and during the continuance of an Event of Default,  the
Lender Group may send a notice of assignment and/or notice of the Lender Group's
security  interest to any and all Account  Debtors or third  parties  holding or
otherwise concerned with any of the Collateral,  and thereafter the Lender Group
shall  have the sole  right to  collect  the  Accounts  Receivable  and/or  take
possession of the Collateral and the books and records relating thereto.  Except
in the  absence  of a  continuing  Event of  Default,  as  permitted  by Section
6.02(o),  each  of the  Loan  Parties  shall  not,  and  shall  not  permit  its
Subsidiaries to, without prior written consent of  Administrative  Agent,  grant
any extension of time of payment of any Account Receivable, compromise or settle
any Account Receivable for less than the full amount thereof,  release, in whole
or in part, any Person or property liable for the payment thereof,  or allow any
credit or discount whatsoever thereon.

(c) Each Loan Party hereby appoints the Administrative  Agent for the benefit of
the Lender  Group or its  designee  on behalf of the  Lender  Group as such Loan
Party's

                                       87

<PAGE>

attorney-in-fact with power exercisable during the continuance of any Default or
Event of Default to do any one or more of the following:

(i) to  endorse  such Loan  Party's  name upon any notes,  acceptances,  checks,
drafts,  money  orders or other  evidences  of payment  relating to the Accounts
Receivable;

(ii) to sign  the  such  Loan  Party's  name on any  invoice  or bill of  lading
relating to any of the Accounts Receivable,  drafts against Account Debtors with
respect to  Accounts  Receivable,  assignments  and  verifications  of  Accounts
Receivable and notices to Account Debtors with respect to Accounts Receivables;

(iii)    to send verification of Accounts Receivable;

(iv) to renew and extend any Loan Party's copyrights,  copyright  registrations,
and copyright rights and to register works protectable by copyright; and

(v) to notify the Postal Service  authorities to change the address for delivery
of mail addressed to such Loan Party or any of its  Subsidiaries to such address
as Administrative Agent for the benefit of the Lender Group may designate and to
do all other acts and things necessary to carry out this Agreement.

All acts of said attorney or designee are hereby ratified and approved, and said
attorney or designate shall not be liable for any acts of omission or commission
made in good faith (other than acts or omissions  constituting  gross negligence
or willful misconduct),  or for any error of judgment or mistake of fact or law;
this power being coupled with an interest is irrevocable  until all of the Loans
and other  Obligations under the Loan Documents are paid in full in cash and all
of the Loan Documents are terminated.

(d) Nothing herein  contained  shall be construed to constitute the Lender Group
as  agent  of  any  Loan  Party  or  any of its  Subsidiaries  for  any  purpose
whatsoever,  and the Lender  Group  shall not be  responsible  or liable for any
shortage, discrepancy, damage, loss or destruction of any part of the Collateral
wherever the same may be located and regardless of the cause thereof (other than
from acts or  omissions  of the Lender  Group made in bad faith or  constituting
gross negligence or willful  misconduct,  in each case, as determined by a final
judgment  of a court of  competent  jurisdiction).  The Lender  Group shall not,
under any  circumstance or in any event  whatsoever,  have any liability for any
error or omission or delay of any kind occurring in the  settlement,  collection
or payment of any of the  Accounts  Receivable  or any  instrument  received  in
payment  thereof  or for any  damage  resulting  therefrom  (other  than acts or
omissions of the Lender Group made in bad faith or constituting gross negligence
or willful  misconduct,  in each case, as  determined  by a final  judgment of a
court of competent jurisdiction). The Lender Group, by anything herein or in any
assignment  or  otherwise,  does not  assume  any of the  obligations  under any
contract or agreement  assigned to the Lender Group and shall not be responsible
in any way for the  performance by any Loan Party or any of its  Subsidiaries of
any of the terms and conditions thereof.

(e) If any  Account  Receivable  includes  a charge  for any tax  payable to any
Governmental  Authority,  Administrative  Agent is hereby  authorized (but in no
event  obligated)  in its  discretion  to pay the  amount  thereof to the proper
taxing authority for the Borrower's

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account and to charge the Borrower therefor.  Administrative  Borrower on behalf
of the applicable Loan Parties shall notify  Administrative Agent if any Account
Receivable includes any taxes due to any such Governmental Authority and, in the
absence of such notice, Administrative Agent for the benefit of the Lender Group
shall have the right to retain the full proceeds of such Account  Receivable and
shall  not be  liable  for any  taxes  that may be due by reason of the sale and
delivery creating such Account Receivable.

SECTION 7.02. Accounts Receivable  Documentation.  The Loan Parties will at such
intervals as Administrative  Agent may reasonably  require,  execute and deliver
confirmatory  written assignments of the Accounts Receivable to the Lender Group
and furnish such further schedules and/or  information as  Administrative  Agent
may reasonably require relating to the Accounts Receivable,  including,  without
limitation,  sales invoices or the equivalent,  credit memos issued,  remittance
advises,  reports and copies of deposit slips and copies of original shipping or
delivery receipts for all merchandise sold. In addition, Administrative Borrower
on behalf of the Loan Parties  promptly shall notify  Administrative  Agent,  in
writing, of any non-compliance in respect of the representations, warranties and
covenants contained in Section 7.03. The items to be provided under this Section
7.02 are to be in form reasonably  satisfactory to Administrative  Agent and are
to be executed and  delivered to  Administrative  Agent from time to time solely
for its convenience in maintaining records of such Collateral. The Loan Parties'
failure  to give  any of such  items  to the  Lender  Group  shall  not  affect,
terminate,  modify or otherwise limit the Lender Group's Lien on the Collateral.
The Loan Parties shall not re-date any invoice or sale or make sales on extended
dating  beyond  that  customary  in the Loan  Parties'  industry,  and shall not
re-bill  any  Accounts  Receivable  without  promptly  disclosing  the  same  to
Administrative  Agent  and  providing  Administrative  Agent  with  copy of such
re-billing,  identifying  the same as such.  If any Loan Party  becomes aware of
anything materially detrimental to the credit of any customer of any of the Loan
Parties,  Administrative  Borrower on behalf of the Loan Parties  will  promptly
advise Administrative Agent thereof in writing.

SECTION 7.03. Status of Accounts  Receivable and Other Collateral.  With respect
to Collateral of any Loan Party at the time the  Collateral  becomes  subject to
the Lender  Group's Lien,  each of the Loan Parties  covenants,  represents  and
warrants (subject to the Acquisition  Qualification):  (a) such Loan Party shall
be the sole owner, free and clear of all Liens except in the favor of the Lender
Group or otherwise permitted hereunder,  and fully authorized to sell, transfer,
pledge  and/or  grant  a  security  interest  in  each  and  every  item of said
Collateral;  (b) each  Account  Receivable  shall be a good  and  valid  account
representing  an  undisputed  bona  fide  indebtedness  incurred  or  an  amount
indisputably  owed by the Account Debtor  therein named,  for a fixed sum as set
forth in the invoice  relating  thereto with  respect to any  absolute  sale and
delivery  upon the  specified  terms of goods sold or services  rendered by such
Loan Party, except for such disputes,  defenses,  or offset claims that arise in
the ordinary course of business and,  individually  or in the aggregate,  do not
affect a material  portion of any one or more of the  Accounts  Receivable;  (c)
except as disclosed in writing to Administrative Agent or as is customary in the
Loan Parties'  business,  no Account Receivable shall be subject to any defense,
offset,  counterclaim,  discount  or  allowance  except  as may be stated in the
invoice relating thereto; (d) none of the transactions underlying or giving rise
to any Account Receivable shall violate, in any material respect, any applicable
state or federal laws or regulations,  and all documents  relating thereto shall
be  legally  sufficient  under  such laws or  regulations  and shall be

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legally  enforceable in accordance with their terms, except as may be limited by
applicable bankruptcy, insolvency,  reorganization,  moratorium or other similar
laws and by general  principles  of equity;  (e) no  agreement  under  which any
deduction  or offset of any kind,  other than  normal  trade  discounts,  may be
granted  or shall  have been made by any Loan  Party at or before  the time such
Accounts  Receivable  is  created;  (f) all  agreements,  instruments  and other
documents  relating  to any  Account  Receivable  shall  be true,  correct,  and
complete  and in all  material  respects  what  they  purport  to  be;  (g)  all
signatures and endorsements that appear on all material agreements,  instruments
and other  documents  relating  to Account  Receivable  shall be genuine and all
signatories  and endorsers  shall have full  capacity to contract;  (h) the Loan
Parties shall maintain books and records  pertaining to said  Collateral in such
detail,  form and scope as Administrative  Agent shall reasonably  require;  (i)
Administrative  Borrower on behalf of the Loan  Parties  promptly  shall  notify
Administrative  Agent in writing if any accounts arise out of contracts with the
United States or any department,  agency,  or  instrumentality  thereof and will
execute any instruments and take any steps required by  Administrative  Agent in
order  that all monies  due or to become  due under any such  contract  shall be
assigned  to the Lender  Group and  notice  thereof  given to the United  States
Government  under the  Federal  Assignment  of Claims  Act;  (j)  Administrative
Borrower on behalf of the Loan Parties will,  immediately  upon any Loan Party's
learning thereof, report in writing to Administrative Agent and Collateral Agent
any  material  loss or  destruction  of, or  substantial  damage  to, any of the
Collateral,  and any other matters  affecting in any material respect the value,
enforceability  or  collectibility  of any of the Collateral;  (k) if any amount
payable  under or in  connection  with any Account  Receivable is evidenced by a
promissory note or other instrument, such promissory note or instrument shall be
promptly pledged,  endorsed,  assigned and delivered to Collateral Agent for the
benefit of the Lender Group as  additional  Collateral;  (l) no Loan Party shall
re-date any invoice or sale or make sales on extended  dating  beyond that which
is customary in the ordinary course of its business and in the industry; (m) the
Loan Parties shall conduct a physical  count of the Inventory at such  intervals
as Administrative  Agent may reasonably request and  Administrative  Borrower on
behalf of the Loan Parties  promptly  shall supply  Administrative  Agent with a
copy of such count  accompanied  by a report of the value (based on the lower of
cost (on a first in first out basis) and market  value) of such  Inventory;  and
(n) the Loan  Parties are not,  and shall not be,  entitled to pledge the Lender
Group's credit on any purchases or for any purpose whatsoever.

SECTION  7.04.  Collateral  Custodian.   Upon  the  occurrence  and  during  the
continuance of any Default or Event of Default, the Lender Group may at any time
and from time to time  employ and  maintain on the  premises  of the  Borrower a
custodian  selected by Collateral  Agent who shall have full authority to do all
acts necessary to protect the Lender Group's  interests.  Each Loan Party hereby
agrees to, and to cause its  Subsidiaries  to, cooperate with any such custodian
and to do whatever  Collateral  Agent may  reasonably  request to  preserve  the
Collateral.  All Lender Group Expenses incurred by the Lender Group by reason of
the employment of the custodian shall be the  responsibility of the Borrower and
charged to the Loan Account.

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                                  ARTICLE VIII

                                EVENTS OF DEFAULT

SECTION 8.01. Events of Default. If any of the following Events of Default shall
occur and be continuing:

(a) any  Loan  Party  fails  to pay when due  (whether  by  scheduled  maturity,
required  prepayment,  acceleration,  demand or otherwise) any Obligation within
the  meaning of clause  (i) of such  term,  including,  without  limitation  any
principal of or interest on any Loan or any fee or other amount due hereunder;

(b) any  representation  or warranty  made or deemed made by or on behalf of any
Loan Party or by any officer of the foregoing  under or in  connection  with any
Loan Document or under or in connection with any report,  certificate,  or other
document  delivered to the Lender Group pursuant to any Loan Document shall have
been incorrect in any material respect when made or deemed made;

(c) any Loan Party  fails to perform or comply with any  covenant  or  agreement
contained in:

(i) Section 6.01(a)(ix),  (x), (xi), or (xv), Section 6.01(b),  Section 6.01(f),
Section 6.01(k), Section 6.01(r), Section 6.02, or Section 6.03 hereof;

(ii) Section 2.2,  Section 2.4, or Section 5 of any Security  Agreement to which
it is a party;

(iii) Section 4, Section 5, or Section 6 of any Copyright  Security Agreement to
which it is a party; or

(iv)     Section 3 of any Pledge Agreement to which it is a party;

(d) any Loan  Party  fails to perform or comply  with any other  material  term,
covenant or agreement contained in any Loan Document to be performed or observed
by it and,  except as set forth in subsections  (a), (b) and (c) of this Section
8.01, such failure, if capable of being remedied, shall remain unremedied for 10
days after the  earlier of the date a senior  officer of any Loan Party  becomes
aware of such  failure and the date written  notice of such  default  shall have
been given by Collateral  Agent on behalf of the Lender Group to  Administrative
Borrower for the benefit of the Loan Parties;  provided,  however, the foregoing
cure period  shall not apply to any failure  that was caused by the  intentional
action by or on behalf of any Loan Party or has  occurred  on  another  occasion
within 6 months before such failure;

(e) any Loan  Party  fails to pay any  principal  of or  interest  on any of its
Indebtedness  (excluding the Obligations) in excess of $100,000, or any interest
or  premium  thereon,   when  due  (whether  by  scheduled  maturity,   required
prepayment,  acceleration,  demand or otherwise) and such failure shall continue
after the  applicable  grace  period,  if any,  specified  in the  agreement  or
instrument  relating  to such  Indebtedness,  or any  other  default  under  any
agreement or instrument  relating to any such Indebtedness,  or any other event,
shall  occur and

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shall  continue  after the applicable  grace period,  if any,  specified in such
agreement  or  instrument,  if  the  effect  of  such  default  or  event  is to
accelerate, or to permit the acceleration of, the maturity of such Indebtedness;
or any such Indebtedness shall be declared to be due and payable, or required to
be prepaid (other than by a regularly scheduled required prepayment),  redeemed,
purchased  or defeased or an offer to prepay,  redeem,  purchase or defease such
Indebtedness  shall be  required  to be made,  in each case  prior to the stated
maturity thereof;

(f) (i) an Insolvency  Proceeding  shall be commenced by any Loan Party, or (ii)
any Loan Party shall be generally  not paying its debts as such debts become due
or shall admit in writing its  inability  to pay its debts  generally,  or (iii)
shall take any action to  authorize or effect any of the actions set forth above
in this subsection (f);

(g) any Insolvency  Proceeding shall be commenced against any Loan Party and any
of the following shall occur: (i) such Loan Party consents to the institution of
the  Insolvency   Proceeding  against  it;  (ii)  the  petition  commencing  the
Insolvency Proceeding is not timely controverted;  (iii) the petition commencing
the Insolvency  Proceeding is not dismissed  within 30 calendar days of the date
of the filing  thereof;  provided,  however,  that,  during the pendency of such
period,  Administrative  Agent  (including  any successor  agent) and each other
member of the Lender Group shall be relieved of its  obligation to extend credit
hereunder;  (iv) an interim  trustee is appointed to take possession of all or a
substantial  portion of the  properties  or assets of, or to operate  all or any
substantial  portion of the  business  of, such Loan Party;  or (v) an order for
relief shall have been issued or entered therein;

(h) any provision of any Loan  Document  shall at any time for any reason (other
than pursuant to the express terms  thereof) cease to be valid and binding on or
enforceable  against  any Loan  Party  intended  to be a party  thereto,  or the
validity or enforceability thereof shall be contested by any party thereto, or a
proceeding  shall be commenced by any Loan Party or any  Governmental  Authority
having  jurisdiction  over any of them,  seeking to establish the  invalidity or
unenforceability  thereof,  or any Loan Party shall deny in writing  that it has
any liability or obligation purported to be created under any Loan Document;

(i) any Security  Agreement,  Copyright Security  Agreement,  Trademark Security
Agreement,  Patent  Security  Agreement,  Pledge  Agreement,  or any other  Loan
Document that is a security  document,  after delivery  thereof pursuant hereto,
shall for any reason fail or cease to create a valid and perfected  and,  except
to the extent  permitted by the terms hereof or thereof,  first priority Lien in
favor of the Lender  Group on any  Collateral  purported  to be covered  thereby
(unless  such failure or cessation is due solely to the acts or omissions of the
Lender  Group  and not in any  respect  due to any act or  omission  of any Loan
Party,  and provided that the Loan Parties shall cooperate fully with the Lender
Group to cure such failure or cessation to the extent it may be cured);

(j) one or more judgments or orders for the payment of money exceeding  $250,000
in the aggregate shall be rendered against any Loan Party and remain unsatisfied
and either (i) enforcement proceedings shall have been commenced by any creditor
upon any  such  judgment  or  order,  or (ii)  there  shall  be a  period  of 10
consecutive  days after entry thereof  during which a stay of enforcement of any
such judgment or order, by reason of a pending appeal or otherwise, shall not be
in effect;  provided,  however,  that any such  judgment or order shall not

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give rise to an Event of Default under this subsection (j) if and for so long as
(A) the  amount of such  judgment  or order is  covered  by a valid and  binding
policy of insurance  between the defendant and the insurer covering full payment
thereof and (B) such insurer has been  notified,  and has not disputed the claim
made for payment, of the amount of such judgment or order; or

(k) any Loan Party or any of its ERISA  Affiliates shall have made a complete or
partial withdrawal from a Multiemployer  Plan, and, as a result of such complete
or  partial  withdrawal,  any  Loan  Party  or such  ERISA  Affiliate  incurs  a
withdrawal  liability in an annual amount exceeding $50,000;  or a Multiemployer
Plan enters  reorganization status under Section 4241 of ERISA, and, as a result
thereof,  any Loan  Party's,  or such  ERISA  Affiliate's,  annual  contribution
requirement  with  respect to such  Multiemployer  Plan  increases  in an annual
amount exceeding $50,000;

(l) any Termination Event with respect to any Employee Plan shall have occurred,
and, 30 days after notice thereof shall have been given to Administrative  Agent
for the benefit of the Loan Parties by Collateral  Agent on behalf of the Lender
Group,  (i)  such  Termination  Event  (if  correctable)  shall  not  have  been
corrected,  and (ii) the then  current  value  of such  Employee  Plan's  vested
benefits  exceeds the then current value of assets allocable to such benefits in
such Employee Plan by more than $150,000 (or, in the case of a Termination Event
involving  liability under Section 409, 502(i),  502(l),  515, 4062, 4063, 4064,
4069,  4201,  4204 or 4212 of ERISA or  Section  4971 or 4975 of the  Code,  the
liability is in excess of such amount);

(m)      a Change of Control shall have occurred;

(n)      an event or development occurs which has a Material Adverse Effect; or

(o) an event of  default  under any other Loan  Document  occurs,  after  giving
effect to all cure periods (if any) expressly applicable thereto;

then, and in any such event, Collateral Agent, at the written instruction of the
Required Lenders,  may, by notice to Administrative  Borrower for the benefit of
the Loan Parties, (i) terminate the Commitments, whereupon the Commitments shall
terminate  immediately,  (ii) declare all Loans then  outstanding  to be due and
payable, whereupon the aggregate principal of such Loans, all accrued and unpaid
interest  thereon,  all  fees  and all  other  Obligations  payable  under  this
Agreement and the other Loan Documents shall become due and payable immediately,
without presentment, demand, protest or further notice of any kind, all of which
are hereby expressly waived by the Loan Parties,  and (iii) exercise any and all
other rights and remedies  available to the Lender Group at law or in equity, or
hereunder and under the other Loan Documents;  provided,  however, that upon the
occurrence  of any Event of Default with respect to any Loan Party  described in
subsection (f) or (g) of this Section 8.01, without any notice to any Loan Party
or any other  Person  or any act by the  Lender  Group,  the  Commitments  shall
automatically  terminate  and the  Loans  then  outstanding,  together  with all
accrued and unpaid  interest  thereon,  all fees and all other amounts due under
this  Agreement  and the other  Loan  Documents  shall  become  due and  payable
automatically and immediately, without presentment, demand, protest or notice of
any kind, all of which are expressly waived by the Loan Parties.

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                                   ARTICLE IX

         ISSUANCE OF EQUITY INTERESTS TO HOLDCO AND OTHER WARRANTHOLDERS

SECTION 9.01. Authorization and Issuance of Warrants. On the Effective Date, CFI
shall  issue  to  Holdco  and  each  other  Warrantholder  one or  more  warrant
certificates  covering the purchase of shares of Common Stock  substantially  in
the form of Exhibit W-1 hereto (such  certificates,  together with the rights to
purchase  Common Stock provided  thereby and all warrant  certificates  covering
such stock issued upon transfer,  division or combination of, or in substitution
for, any thereof,  being herein called the  "Warrants")  in an aggregate  amount
equal to 5.0% (as such  percentage  may be  adjusted  pursuant  to the terms and
conditions of the Warrants) of the issued and outstanding shares of Common Stock
as of such date on a fully diluted  basis.  It is understood and agreed that the
Warrants contain provisions  affecting the number of shares of Common Stock that
may be acquired,  which provisions are set forth in the Warrants.  Such Warrants
will have an exercise  price as set forth in the  Warrants  and will cease to be
exercisable on a date that is the fifth anniversary of the Effective Date.

SECTION 9.02.     Securities Act Matters.

(a)      Collateral Agent represents and warrants to CFI that:

(i) Holdco is acquiring the Warrants  hereunder  for its own account,  without a
view to the distribution  thereof, all without prejudice,  however, to the right
of Holdco at any time, in accordance  with this  Agreement,  lawfully to sell or
otherwise to dispose of all or any part of the  Warrants or Warrant  Shares held
by it.

(ii) Holdco is an "accredited investor" within the meaning of Regulation D under
the Securities Act.

(b) each Warrantholder (other than Holdco) represents and warrants to CFI that:

(i) such  Warrantholder is acquiring the Warrants hereunder for its own account,
without a view to the distribution  thereof, all without prejudice,  however, to
the right of such  Warrantholder at any time, in accordance with this Agreement,
lawfully to sell or  otherwise  to dispose of all or any part of the Warrants or
Warrant Shares held by it.

(ii) such  Warrantholder  is an  "accredited  investor"  within  the  meaning of
Regulation D under the Securities Act.

(c) CFI  represents  and warrants to Collateral  Agent,  Holdco,  and each other
Warrantholder that:

(i) Assuming the truth and accuracy of the  representations  and  warranties  of
Collateral  Agent  (relative  to  Holdco)  and each  Warrantholder  (other  than
Holdco), as the case may be, contained in the immediately  preceding paragraphs,
the issuance of the Warrants to Holdco and each such  Warrantholder (as the case
may be)

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hereunder  and the  issuance  of shares  of Common  Stock to Holdco or each such
Warrantholder  (as the case may be) pursuant to the Warrants are exempt from the
registration and prospectus delivery requirements of the Securities Act.

(ii) All stock and securities of CFI heretofore issued and sold by CFI were, and
all securities of CFI issued and sold by CFI on and after the date hereof are or
will be issued and sold in accordance  with, or are or will be exempt from,  the
registration and prospectus delivery requirements of the Securities Act.

(iii) CFI agrees that neither it nor any Person acting on its behalf has offered
or will offer the Warrants or Warrant  Shares or any part thereof or any similar
securities  for issue or sale to, or has  solicited or will solicit any offer to
acquire any of the same from, any Person so as to bring the issuance and sale of
the  Warrants  or  Warrant  Shares   hereunder  within  the  provisions  of  the
registration and prospectus delivery requirements of the Securities Act.

SECTION 9.03. Certain Taxes. CFI shall pay all taxes (other than Federal,  state
or local income taxes,  including  any taxes imposed upon the gross  receipts or
net income of any member of the Lender Group by the United  States of America or
any political  subdivision  thereof and any franchise tax imposed in lieu of tax
on gross  receipts or net income)  which may be payable in  connection  with the
execution  and  delivery of this  Agreement  or the  issuance of the Warrants or
Warrant  Shares  hereunder  or in  connection  with  any  modification  of  this
Agreement or the  Warrants  and shall hold the Lender Group and Holdco  harmless
without  limitation as to time against any and all  liabilities  with respect to
all such taxes. The obligations of CFI under this Section 9.03 shall survive any
redemption,  repurchase or acquisition of Warrants or Warrant Shares by CFI, any
termination  of this  Agreement,  and any  cancellation  or  termination  of the
Warrants.  The parties hereto agree that, for income tax purposes,  the Warrants
are  issued  as  consideration  of the  making  of Term  Loan  B. In  connection
therewith, each Warrantholder (other than Holdco), Collateral Agent on behalf of
Holdco,  and CFI hereby agree to negotiate in good faith to determine a mutually
acceptable  purchase price per share to be attributed to the Warrants  issued to
the Warrantholders  hereunder on the date hereof;  provided,  however, that each
Warrantholder (other than Holdco), Collateral Agent on behalf of Holdco, and CFI
expect and intend that such purchase  price per share shall not exceed $3.79 (it
being  acknowledged  that such maximum purchase price per share does not reflect
any  agreement  whatsoever  among  such  parties as to the  actual  agreed  upon
purchase price).

SECTION  9.04.  Cancellation  and Issuance.  If a Term Loan B Lender  assigns or
otherwise  transfers  all or  any of its  Term  Loan  B  (including  by  selling
participations  therein) to any Person,  such Term Loan B Lender (or Holdco,  if
such Term Loan B Lender is an  Affiliate  of Holdco) may request  (upon 10 days'
prior  notice  to CFI) that (a) a number  of  Warrants  held by such Term Loan B
Lender or Holdco (as the case may be) be canceled on the date of such assignment
and transfer and (b) a like number of Warrants be issued by CFI to the Person to
whom such  Loans are being  assigned  or  otherwise  transferred.  Upon the date
specified in such request:

(i) CFI shall  issue,  and by such Term Loan B Lender or Holdco (as the case may
be) shall surrender (or cause to be surrendered) for  cancellation,  such number
of Warrants as  aforesaid,  provided  that such  issuance  shall not violate the
Securities Act or any applicable state securities laws;

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(ii) CFI will deliver to each Person that receives a certificate  for Warrants a
favorable legal opinion from counsel to CFI acceptable to such Person,  covering
the  matters  set forth in the  opinion of  counsel to CFI and its  Subsidiaries
attached as Exhibit O-1 hereto (to the extent  relating to the  Warrants and the
Registration Rights Agreement) and Exhibit O-2 hereto (to the extent relating to
the Warrants and the Registration Rights Agreement);

(iii) each Person that  receives  Warrants  will  deliver a  certificate  to CFI
affirming the  representations  and  warranties  as to such Person  contained in
Section 9.02(a) and Section 9.02(b) hereof as of such date; and

(iv) CFI will  deliver a  certificate  to each  Person  that  receives  Warrants
affirming the representations and warranties contained in Section 9.02(c) hereof
as of such date.

                                   ARTICLE X

                                    GUARANTY

SECTION  10.01.  Guaranty;   Limitation  of  Liability.  Each  Guarantor  hereby
unconditionally and irrevocably:

                  (a)  guarantees  the  punctual  payment  when due,  whether at
         stated maturity, by acceleration or otherwise, of:

                           (i)  all  Obligations  (other  than  the  Obligations
         described in clauses (ii) and (iii) below) of each Borrower (other than
         such Guarantor,  if such Guarantor also is a Borrower) now or hereafter
         existing  under any Loan  Document,  whether for  principal,  interest,
         fees, Lender Group Expenses or otherwise;
                           (ii)  all  Obligations   constituting  principal  and
         interest  in respect of Term Loan A of each  Borrower  (other than such
         Guarantor,  if such  Guarantor  also is a  Borrower)  now or  hereafter
         existing under any Loan Document; and

                           (iii)  all  Obligations  constituting  principal  and
         interest  in respect of Term Loan B of each  Borrower  (other than such
         Guarantor,  if such  Guarantor  also is a  Borrower)  now or  hereafter
         existing under any Loan Document;

         (all such obligations described in the foregoing clauses (i), (ii), and
         (iii),  to the extent not paid by the Borrower,  being the  "Guaranteed
         Obligations"); and

                  (b) agrees to pay any and all Lender Group Expenses (including
         reasonable  counsel fees and expenses)  incurred by the Lender Group in
         enforcing any rights under the guaranty set forth in this Article.

Without  limiting the generality of the foregoing,  such  Guarantor's  liability
shall extend to all amounts that constitute  part of the Guaranteed  Obligations
and would be owed by the  Borrower to the Lender  Group under any Loan  Document
but for the  fact  that  they  are  unenforceable  or not  allowable  due to the
existence of an Insolvency Proceeding involving the Borrower.

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SECTION 10.02. Guaranty Absolute.  Each Guarantor guarantees that the Guaranteed
Obligations  will be paid  strictly  in  accordance  with the  terms of the Loan
Documents, regardless of any law, regulation or order now or hereafter in effect
in any  jurisdiction  affecting  any of such  terms or the  rights of the Lender
Group with respect thereto. The obligations of each Guarantor under this Article
are independent of the Guaranteed Obligations,  and a separate action or actions
may be brought and prosecuted against any Guarantor to enforce such obligations,
irrespective  of whether any action is brought  against the  Borrower or whether
the  Borrower  is joined in any such action or actions.  The  liability  of each
Guarantor  under this Article shall be irrevocable,  absolute and  unconditional
irrespective  of, and each Guarantor hereby  irrevocably  waives any defenses it
may now or hereafter have in any way relating to, any or all of the following:

(a) any lack of validity or enforceability of any Loan Document or any agreement
or instrument relating thereto;

(b) any change in the time,  manner or place of payment of, or in any other term
of, all or any of the Guaranteed  Obligations,  or any other amendment or waiver
of or any  consent  to  departure  from any Loan  Document,  including,  without
limitation,  any  increase  in the  Guaranteed  Obligations  resulting  from the
extension of additional credit to the Borrower or otherwise;

(c) any taking,  exchange,  release or non-perfection of any Collateral,  or any
taking,  release or  amendment  or waiver of or consent  to  departure  from the
guaranty of any other Person, for all or any of the Guaranteed Obligations;

(d) any change, restructuring or termination of the corporate, limited liability
company or partnership  structure or existence of the Borrower or any other Loan
Party; or

(e) any other  circumstance  (including,  without  limitation,  any  statute  of
limitations) or any existence of or reliance on any representation by the Lender
Group that might otherwise constitute a defense available to, or a discharge of,
the Guarantor, the Borrower or any other guarantor or surety.

This Article shall  continue to be effective or be  reinstated,  as the case may
be, if at any time any payment of any of the Guaranteed Obligations is rescinded
or must  otherwise  be returned by the Lender Group or any other Person upon the
insolvency,  bankruptcy or reorganization of any Loan Party or otherwise, all as
though such payment had not been made.

SECTION 10.03.  Waiver.  Each  Guarantor  hereby waives  promptness,  diligence,
notice of acceptance  and any other notice with respect to any of the Guaranteed
Obligations and this Article and any  requirement  that the Lender Group exhaust
any right or take any action  against the  Borrower  or any other  Person or any
collateral. Each Guarantor acknowledges that it will receive direct and indirect
benefits from the financing arrangements contemplated herein and that the waiver
set forth in this  Section  10.03 is  knowingly  made in  contemplation  of such
benefits.  Each  Guarantor  hereby waives any right to revoke this Article,  and
acknowledges  that this  Article  is  continuing  in nature  and  applies to all
Guaranteed Obligations, whether existing now or in the future.

                                       97

<PAGE>

SECTION 10.04. Continuing Guaranty;  Assignments. The guaranty set forth in this
Article is a  continuing  guaranty and shall (a) remain in full force and effect
until the later of the cash payment in full of the Guaranteed Obligations (other
than  indemnification  obligations  as to which no claim has been  made) and all
other amounts  payable under this Article and the Final  Maturity  Date,  (b) be
binding upon each  Guarantor,  its  successors  and assigns and (c) inure to the
benefit of and be enforceable by the Lender Group and its successors,  pledgees,
transferees and assigns. Without limiting the generality of the foregoing clause
(c),  the Lender  Group may  pledge,  assign or  otherwise  transfer  all or any
portion of its rights and  obligations  under this  Agreement and the other Loan
Documents (including, without limitation, all or any portion of its Commitments,
the Loans  owing to it and any Note held by it) to any  other  Person,  and such
other  Person  shall  thereupon  become  vested with all the benefits in respect
thereof  granted the Lender Group herein or otherwise,  in each case as provided
in Section 11.07.

SECTION  10.05.  Subrogation.  No Guarantor will exercise any rights that it may
now or hereafter  acquire  against the Borrower or any other  insider  guarantor
that  arise from the  existence,  payment,  performance  or  enforcement  of any
Guarantor's obligations under this Article,  including,  without limitation, any
right   of   subrogation,    reimbursement,    exoneration,    contribution   or
indemnification  and any  right to  participate  in any  claim or  remedy of the
Lender  Group  against  the  Borrower  or any  other  insider  guarantor  or any
collateral, whether or not such claim, remedy or right arises in equity or under
contract,  statute or common law, including,  without  limitation,  the right to
take or receive from the Borrower or any other  insider  guarantor,  directly or
indirectly,  in cash or other  property  or by set-off  or in any other  manner,
payment or security solely on account of such claim, remedy or right, unless and
until all of the Guaranteed Obligations and all other amounts payable under this
Article  shall have been paid in full in cash and the Final  Maturity Date shall
have occurred.  If any amount shall be paid to the Guarantor in violation of the
immediately  preceding sentence at any time prior to the later of the payment in
full in cash of the Guaranteed  Obligations  and all other amounts payable under
this Article and the Final Maturity Date, such amount shall be held in trust for
the benefit of the Lender Group and shall  forthwith be paid to the Lender Group
to be credited and applied to the Guaranteed  Obligations  and all other amounts
payable under this Article, whether matured or unmatured, in accordance with the
terms  of  this  Agreement,  or to be  held as  collateral  for  any  Guaranteed
Obligations or other amounts payable under this Article thereafter  arising.  If
(i) the  Guarantor  shall make payment to the Lender Group of all or any part of
the Guaranteed Obligations, (ii) all of the Guaranteed Obligations and all other
amounts  payable  under this Article shall be paid in full in cash and (iii) the
Final  Maturity  Date  shall  have  occurred,  the  Lender  Group  will,  at the
Guarantor's   request  and  expense,   execute  and  deliver  to  the  Guarantor
appropriate documents,  without recourse and without representation or warranty,
necessary  to  evidence  the  transfer by  subrogation  to the  Guarantor  of an
interest  in the  Guaranteed  Obligations  resulting  from such  payment  by the
Guarantor.

SECTION  10.06.  Suretyship  Agreement.  The agreements and waivers set forth in
this Section 10 are in addition to, and not in limitation of, the agreements and
waivers  set  forth  in the  Suretyship  Agreement,  and the  provisions  of the
Suretyship Agreement are incorporated herein by this reference.

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<PAGE>

                                   ARTICLE XI

                                  MISCELLANEOUS

SECTION 11.01. Notices,  Etc. All notices and other communications  provided for
hereunder shall be in writing and shall be mailed, telecopied or delivered:

if to any Loan Party, in care of Administrative Borrower for the benefit of such
Loan Party, at the following address:

                  CFI PROSERVICES, INC.
                  400 S W Sixth Avenue, Suite 200
                  Portland, Oregon 97204
                  Attention: Jeffrey P. Strickler, Esq. and Mr. Kurt Ruttum

                  Telephone:  503.274.7280
                  Telecopier:  503.790.9229

with a copy to:


                  Farleigh, Wada & Witt, P.C.
                  121 S.W. Morrison, Suite 600
                  Portland, Oregon 97204
                  Attention: F. Scott Farleigh, Esq.

                  Telephone: 503.228.6044
                  Telecopier: 503.228.1741


if to Administrative Agent or to Administrative Agent on behalf of the Revolving
Credit Lenders, at the following address:

                  Foothill Capital Corporation
                  11111 Santa Monica Boulevard, Suite 1500
                  Los Angeles, California 90025-3333
                  Attention: Business Finance Division Manager

                  Telephone: 310.996.7000
                  Telecopier: 310.478.9788

                                       99
<PAGE>

with a copy to:

                  Brobeck, Phleger & Harrison LLP
                  550 South Hope Street
                  Los Angeles, California 90071
                  Attention: John Francis Hilson, Esq.

                  Telephone: 213.489.4060
                  Telecopier: 213.745.3345


if to  Collateral  Agent or to  Collateral  Agent  on  behalf  of the Term  Loan
Lenders, at the following address:

                  Ableco Finance LLC
                  450 Park Avenue
                  New York, New York 10022
                  Attention: Mr. Kevin P. Genda

                  Telephone: 212.891.2117
                  Telecopier: 212.755.3009


with a copy to:

                  Brobeck, Phleger & Harrison LLP
                  550 South Hope Street
                  Los Angeles, California 90071
                  Attention: John Francis Hilson, Esq.

                  Telephone: (213) 489-4060
                  Telecopier: (213) 745-3345


or, as to each party, at such other address as shall be designated by such party
in a written  notice to the other party  complying as to delivery with the terms
of this  Section  11.01.  All such  notices  and other  communications  shall be
effective,  (i) if mailed,  when  received or five days after  deposited  in the
mails,  whichever  occurs  first,  (ii)  if  telecopied,  when  transmitted  and
confirmation received, or (iii) if delivered, upon delivery, except that notices
to  Administrative  Agent  pursuant to Article II shall not be  effective  until
received by Administrative Agent.

SECTION 11.02. Amendments,  Etc. No amendment or waiver of any provision of this
Agreement, any Note, or any other Loan Document, and no consent to any departure
by the  Borrower  or any  other  Loan  Party  therefrom,  shall in any  event be
effective unless the same shall be in writing and signed by the Required Lenders
(or by  Administrative  Agent and Collateral Agent, in each case, at the written
request of the  Required  Lenders),  and then such  waiver or  consent  shall be
effective only in the specific  instance and for the specific  purpose for which
given;  provided,  however,  that no such waiver,  amendment,  or consent shall,

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<PAGE>

unless in writing and signed by Borrower, all the Lenders, Administrative Agent,
and Collateral Agent, do any of the following:

(a) increase or extend the Commitment of any Lender;

(b)  postpone  or delay  any date  fixed by this  Agreement  or any  other  Loan
Document for any payment of  principal,  interest,  fees or other amounts due to
the  Lender  Group (or any member of the Lender  Group)  hereunder  or under any
other Loan Document;  provided,  however,  that,  with respect to any Obligation
relating  solely to a particular  member of the Lender Group,  no consent of any
other member of the Lender Group shall be required  for the  compromise  of such
Obligation owing to such member of the Lender Group;

(c) reduce the  principal  of, or the rate of interest  specified  herein on any
Loan,  or any fees or other  amounts  payable  hereunder or under any other Loan
Document, or forgive,  compromise,  or cancel any of the Obligations;  provided,
however,  that no  consent of the Term Loan A Lenders or the Term Loan B Lenders
shall be  required  for the  compromise  of any  Obligation  relating  solely to
Revolving  Loans, no consent of the Revolving  Credit Lenders or the Term Loan B
Lenders shall be required for the compromise of any Obligation  relating  solely
to Term Loans A, and no consent of the Revolving Credit Lenders or the Term Loan
A Lenders shall be required for the compromise of any Obligation relating solely
to Term Loans B;

(d) change the percentage of the Commitments that is required for the Lenders or
any of them to take any action hereunder;

(e) amend any provision of the  Agreement or any other Loan  Document  providing
for consent or other action by all Lenders;

(f) release  Collateral other than as permitted by Section 12.11, or subordinate
any  security  interests  or liens of  Collateral  Agent for the  benefit of the
Lender Group;

(g) change the definition of "Required Lenders";

(h) release  Borrower from any Obligation for the payment of money,  or agree to
subordinate   any  of  the   Obligations  in  right  of  payment  to  any  other
Indebtedness;

(i) amend the provisions of Section 3.03;

(j) increase the advance rate with respect to the Eligible  Accounts (except for
the  restoration  of an  advance  rate  after the  prior  reduction  thereof  by
Administrative Agent) or any sublimit in the Borrowing Base applicable thereto;

(k) permit the sale of all or substantially all of the Capital Stock of any Loan
Party or any of its Subsidiaries; or

(l) amend any of the provisions of this Section 11.02 or Article XII;

and, provided further, however, that (1) no amendment,  waiver or consent shall,
unless in  writing  and  signed by  Administrative  Agent,  affect the rights or
duties of Administrative  Agent under

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<PAGE>

this  Agreement  or any other Loan  Document,  and (2) no  amendment,  waiver or
consent  shall,  unless in writing and signed by  Collateral  Agent,  affect the
rights or duties of  Collateral  Agent  under this  Agreement  or any other Loan
Document. The foregoing notwithstanding,  any amendment,  modification,  waiver,
consent,  termination,  or release of or with  respect to any  provision of this
Agreement or any other Loan  Document that relates only to the  relationship  of
the  Lender  Group  among  themselves,  and that does not  affect  the rights or
obligations of Borrower or any other Loan Party, shall not require consent by or
the agreement of Borrower or any other Loan Party.

SECTION 11.03.  No Waiver;  Remedies,  Etc. No failure on the part of the Lender
Group to exercise, and no delay in exercising,  any right hereunder or under any
other Loan Document shall operate as a waiver  thereof,  nor shall any single or
partial  exercise of any right  under any Loan  Document  preclude  any other or
further  exercise  thereof or the  exercise of any other  right.  The rights and
remedies of the Lender Group provided herein and in the other Loan Documents are
cumulative  and are in addition to, and not exclusive of, any rights or remedies
provided by law. The rights of the Lender Group under any Loan Document  against
any party thereto are not conditional or contingent on any attempt by the Lender
Group to exercise any of their rights under any other Loan Document against such
party or against any other Person.

SECTION  11.04.  Expenses;  Taxes,  Attorneys'  Fees.  The Borrower  will pay on
demand,  all Lender Group Expenses incurred by or on behalf of the Lender Group,
regardless  of whether the  transactions  contemplated  hereby are  consummated,
including,  without  limitation,  reasonable  fees,  costs,  client  charges and
expenses of the several  counsel  (including  in-house  counsel) for the several
members of the Lender Group, accounting,  due diligence,  periodic field audits,
physical counts, valuations,  fees of Rating Agencies associated with the rating
of the Loans,  investigations,  monitoring of assets,  appraisals of Collateral,
environmental assessments,  miscellaneous  disbursements,  examination,  travel,
lodging  and  meals,   arising  from  or  relating  to:  (a)  the   negotiation,
preparation,   execution,  delivery,  performance  and  administration  of  this
Agreement and the other Loan  Documents,  (including,  without  limitation,  the
preparation of any additional Loan Documents, pursuant to Section 6.01(b) or the
review  of any of the  agreements,  instruments  and  documents  referred  to in
Section  6.02(f)),  (b) any  requested  amendments,  waivers or consents to this
Agreement  or the other  Loan  Documents  whether or not such  documents  become
effective or are given, (c) the preservation and protection of any of the Lender
Group's rights under this Agreement or the other Loan Documents, (d) the defense
of any claim or action  asserted  or brought  against  the  Lender  Group by any
Person that arises from or relates to this  Agreement,  any other Loan Document,
the Lender Group's claims against the Borrower and each other Loan Party, or any
and all matters in connection therewith,  (e) the commencement or defense of, or
intervention in, any court proceeding  arising from or related to this Agreement
or any other Loan Document, (f) the filing of any petition,  complaint,  answer,
motion or other  pleading  by the Lender  Group,  or the taking of any action in
respect of the Collateral or other  security,  in connection with this Agreement
or any other Loan Document, (g) the protection,  collection, lease, sale, taking
possession of or liquidation  of, any Collateral or other security in connection
with this Agreement or any other Loan  Document,  (h) any attempt to enforce any
Lien or security interest in any Collateral or other security in connection with
this Agreement or any other Loan  Document,  (i) any attempt to collect from the
Borrower  or any other Loan Party,  (j) the  receipt by the Lender  Group of any

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<PAGE>

advice from its  professionals  with  respect to any of the  foregoing,  (k) all
liabilities  and costs arising from or in connection  with the past,  present or
future operations of the Borrower and each other Loan Party involving any damage
to real or personal  property or natural  resources or harm or injury alleged to
have  resulted  from any Release of  Hazardous  Materials  on, upon or into such
property,  (1) any  Environmental  Liabilities  and Costs incurred in connection
with the  investigation,  removal,  cleanup and/or  remediation of any Hazardous
Materials  present or  arising  out of the  operations  of any  facility  of the
Borrower and its Subsidiaries and any other Loan Party, or (m) any Environmental
Liabilities  and Costs  incurred  in  connection  with any  Environmental  Lien.
Without limitation of the foregoing or any other provision of any Loan Document:
(x) the  Borrower  agrees to pay all stamp,  document,  transfer,  recording  or
filing taxes or fees and similar  impositions now or hereafter imposed or levied
in connection  with this Agreement or any other Loan Document,  and the Borrower
agrees to save the Lender Group harmless from and against any and all present or
future  claims,  liabilities  or losses with  respect to or  resulting  from any
omission to pay or delay in paying any such taxes, fees or impositions,  (y) the
Borrower  agrees to pay all broker fees that may become due in  connection  with
the transactions contemplated by this Agreement, and (z) if any Loan Party fails
to perform  any  covenant  or  agreement  contained  herein or in any other Loan
Document,  the Lender  Group may itself  perform  or cause  performance  of such
covenant  or  agreement,  and the Lender  Group  Expenses  of the  Lender  Group
incurred in connection therewith shall be reimbursed on demand by the Borrower.

SECTION 11.05.    Right of Set-off, Sharing of Payments, Etc.

(a) Upon the occurrence  and during the  continuance of any Event of Default and
in addition to (and without limitation of) any right of set-off,  banker's lien,
or  counterclaim  any Lender may otherwise  have, each Lender (at its option but
only with the prior  written  consent  of  Administrative  Agent and  Collateral
Agent) may,  and is hereby  authorized  by the Loan  Parties to, at any time and
from time to time,  without  notice to any Loan  Party  (any such  notice  being
expressly  waived by the Loan  Parties) and to the fullest  extent  permitted by
law, set off and apply any and all deposits (general or special, time or demand,
provisional or final) at any time held and other  indebtedness at any time owing
by such Lender to or for the credit or the account of any Loan Party against any
and all  obligations of the Loan Parties either now or hereafter  existing under
any Loan  Document,  irrespective  of whether or not the Lender Group shall have
made any demand  hereunder or thereunder  and although such  obligations  may be
contingent  or  unmatured.  The  Lender  Group  agrees to notify  Administrative
Borrower  for  the  benefit  of  the  Loan  Parties,   Collateral   Agent,   and
Administrative Agent promptly (but in no event later than 5 Business Days) after
any such  set-off and  application  made by the Lender Group  provided  that the
failure to give such notice to the Loan Parties shall not affect the validity of
such set-off and application.

(b) If any Lender  shall  obtain from any Loan Party  payment of any  Obligation
through the exercise of any right of set-off,  banker's lien, or counterclaim or
similar right or otherwise (other than from Administrative  Agent as provided in
this  Agreement),  and,  as a result of such  payment,  such  Lender  shall have
received a greater amount of the Obligations  than the amount  allocable to such
Lender hereunder, Administrative Agent and the other members of the Lender Group
(including such Lender) shall promptly make such  adjustments  from time to time
as shall be equitable,  to the end that the Lender Group shall share the benefit
of such excess

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<PAGE>

payment (net of any expenses that may be incurred by such Lender in obtaining or
preserving such excess payment) in accordance with Section 3.03. To such end the
Lender Group shall make appropriate adjustments among themselves if such payment
is rescinded or must otherwise be restored.

(c) Nothing contained in this Section 11.05 shall require any Lender to exercise
any such right or shall affect the right of any Lender to  exercise,  and retain
the  benefits  of  exercising,   any  such  right  with  respect  to  any  other
indebtedness  or  obligation  of  any  Loan  Party.  If,  under  any  applicable
bankruptcy, insolvency or other similar law, any Lender receives a secured claim
in lieu of a set-off to which this Section 11.05 applies,  such Lender shall, to
the extent practicable,  exercise its rights in respect of such secured claim in
a manner consistent with the rights of Lenders entitled under this Section 11.05
to share in the benefits of any recovery on such secured claim.

SECTION  11.06.  Severability.   Any  provision  of  this  Agreement,  which  is
prohibited or unenforceable in any jurisdiction  shall, as to such jurisdiction,
be ineffective to the extent of such  prohibition  or  unenforceability  without
invalidating  the  remaining  portions  hereof  or  affecting  the  validity  or
enforceability of such provision in any other jurisdiction.

SECTION 11.07.    Assignments and Participations.

(a) This  Agreement,  the Notes,  and the other Loan Documents  shall be binding
upon and inure to the benefit of the Borrower and the other the Loan Parties and
the Lender Group and their respective successors and assigns; provided, however,
that (i) the  Borrower  and the other  Loan  Parties  may not sell,  assign,  or
transfer  any of its  rights  hereunder,  or under the  Notes or any other  Loan
Documents,  without the prior  written  consent of the Lender Group and any such
assignment  without the Lender  Group's prior written  consent shall be null and
void ab  initio,  and (ii) any  member of the  Lender  Group may  pledge,  sell,
assign, or transfer any of its rights hereunder, or under the Notes or any other
Loan  Documents,  to any Person  without notice to or consent of the Borrower or
any other Loan Party.  Except as provided in this Section 11.07,  this Agreement
shall not inure to the benefit of any party other than the Loan  Parties and the
Lender Group.

(b) Subject to the other  provisions  of this Section  11.07,  any member of the
Lender Group may at any time sell, assign or participate to an Affiliate of such
member of the Lender Group or any other Person its rights and obligations  under
this Agreement and the other Loan Documents (including,  without limitation, all
or a portion of its Commitments, the Loans made by it, and the Notes held by it)
without  notice to or the consent of the  Borrower or any other Loan Party.  The
Borrower and each other Loan Party shall  execute and deliver such Notes and any
amendment  or  other  modification  restatement  of this  Agreement  or any Loan
Document as may be  requested  by such member of the Lender Group to reflect any
such sale or assignment.

(c) Administrative  Borrower on behalf of the Borrower shall maintain,  or cause
to be  maintained,  a register (the  "Register")  on which it enters the name of
each  Lender  as the  registered  owner  of the  Loans  held by such  Lender.  A
Registered  Loan (and the Registered  Note, if any,  evidencing the same) may be
assigned or sold in whole or in part only by

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<PAGE>

registration  of such  assignment or sale on the Register  (and each  Registered
Note shall expressly so provide).  Any assignment or sale of all or part of such
Registered  Loan (and the Registered  Note, if any,  evidencing the same) may be
effected  only by  registration  of  such  assignment  or sale on the  Register,
together with the surrender of the Registered Note, if any,  evidencing the same
duly endorsed by (or  accompanied by a written  instrument of assignment or sale
duly executed by) the holder of such Registered Note, whereupon,  at the request
of the designated assignee(s) or transferee(s), one or more new Registered Notes
in the same  aggregate  principal  amount  shall  be  issued  to the  designated
assignee(s) or transferee(s). Prior to the registration of assignment or sale of
any Registered Loan (and the Registered  Note, if any evidencing the same),  the
Borrower  shall  treat the  Person in whose  name such Loan (and the  Registered
Note,  if any,  evidencing  the same) is registered as the owner thereof for the
purpose  of  receiving  all  payments   thereon  and  for  all  other  purposes,
notwithstanding notice to the contrary.

(d) In the event that any Lender sells  participations  in the Registered  Loan,
such  Lender  shall  maintain  a  register  on which it  enters  the name of all
participants in the Registered Loans held by it (the "Participant  Register"). A
Registered  Loan (and the Registered  Note, if any,  evidencing the same) may be
participated in whole or in part only by registration of such  participation  on
the Participant  Register (and each Registered Note shall expressly so provide).
Any  participation  of such  Registered  Loan (and the Registered  Note, if any,
evidencing  the  same)  may  be  effected  only  by  the  registration  of  such
participation on the Participant Register.

(e) Any foreign  Person who  purchases  or is assigned  or  participates  in any
portion of such Loan shall provide  Administrative  Borrower (for the benefit of
the Borrower) and Administrative Agent (in the case of a purchase or assignment)
or the  applicable  Lender  (in the case of a  participation)  with a  completed
Internal  Revenue  Service  Form  W-8  (Certificate  of  Foreign  Status)  or  a
substantially  similar  form  for  such  purchaser,  participant  or  any  other
affiliate who is a holder of beneficial interests in the Loan.

(f)  Any  Lender  may,  with  the  written  consent  of  Collateral   Agent  and
Administrative  Agent (which consent shall not be  unreasonably  withheld in any
event),  sell, assign,  and delegate to one or more assignees  (provided that no
written consent of Collateral Agent or Administrative Agent shall be required in
connection with any sale, assignment,  and delegation by a Lender to an Eligible
Transferee)  (each an "Assignee")  all, or any part of all, of the  Obligations,
the Commitments  and the other rights and  obligations of such Lender  hereunder
and under the other Loan Documents,  in a minimum amount of $2,500,000 (provided
that no such minimum amount shall be required in the case of an Assignee that is
an Affiliate of the assigning Lender); provided,  however, that Borrower and the
other Loan Parties,  Collateral Agent, and Administrative  Agent may continue to
deal solely and  directly  with such Lender in  connection  with the interest so
assigned to an Assignee  until (i) written notice of such  assignment,  together
with payment instructions, addresses and related information with respect to the
Assignee,  shall have been given to Administrative  Borrower (for the benefit of
the Loan Parties), Collateral Agent, and Administrative Agent by such Lender and
the  Assignee;  (ii) such  Lender  and its  Assignee  shall  have  delivered  to
Administrative Borrower (for the benefit of the Loan Parties), Collateral Agent,
and  Administrative  Agent an assignment and acceptance  agreement,  in form and
substance  satisfactory to Collateral Agent  ("Assignment and Acceptance");  and
(iii)  the  assignor  Lender  or  Assignee  has  paid to  Collateral  Agent  for
Collateral  Agent's sole and separate  account a processing fee in the amount of
$2,500. Anything

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<PAGE>

contained  herein to the  contrary  notwithstanding,  the consent of  Collateral
Agent and  Administrative  Agent  shall not be  required  (and  payment  of such
processing  fees shall not be required) if such assignment is in connection with
any merger,  consolidation,  sale, transfer,  or other disposition of all or any
substantial portion of the business or loan portfolio of such Lender.

(g) From and after the date that  each of  Collateral  Agent and  Administrative
Agent notifies the assignor  Lender that it has received an executed  Assignment
and  Acceptance  and payment of the above  referenced  processing  fee,  (i) the
Assignee  thereunder  shall be a party hereto and, to the extent that rights and
obligations  hereunder have been assigned to it pursuant to such  Assignment and
Acceptance,  shall have the rights and  obligations  of a Lender  under the Loan
Documents,  and (ii) the assignor  Lender  shall,  to the extent that rights and
obligations  hereunder and under the other Loan  Documents have been assigned by
it pursuant to such  Assignment  and  Acceptance,  relinquish its rights (except
with respect to Section 11.15) and be released from its  obligations  under this
Agreement  (except with respect to Section 12.05) that arise after the effective
date of  such  assignment  (and in the  case  of an  Assignment  and  Acceptance
covering  all or the  remaining  portion  of an  assigning  Lender's  rights and
obligations under this Agreement and the other Loan Documents, such Lender shall
cease to be a party  hereto and  thereto),  and such  assignment  shall effect a
novation among the Loan Parties, the assignor Lender, and the Assignee.

(h) By executing  and  delivering an Assignment  and  Acceptance,  the assigning
Lender  thereunder  and the Assignee  thereunder  confirm to and agree with each
other and the other  parties  hereto as  follows:  (1) other than as provided in
such Assignment and Acceptance, such assigning Lender makes no representation or
warranty  and  assumes  no  responsibility   with  respect  to  any  statements,
warranties or  representations  made in or in connection  with this Agreement or
the execution, legality, validity, enforceability,  genuineness,  sufficiency or
value of this Agreement or any other Loan Document  furnished  pursuant  hereto;
(2) such  assigning  Lender makes no  representation  or warranty and assumes no
responsibility  with respect to the financial condition of any Loan Party or the
performance or observance by any Loan Party of any of its obligations under this
Agreement  or any  other  Loan  Document  furnished  pursuant  hereto;  (3) such
Assignee  confirms that it has received a copy of this Agreement,  together with
such other  documents and  information as it has deemed  appropriate to make its
own credit  analysis and decision to enter into such  Assignment and Acceptance;
(4) such Assignee will,  independently and without reliance upon  Administrative
Agent,  Collateral Agent, such assigning Lender, or any other Lender,  and based
on such  documents and  information  as it shall deem  appropriate  at the time,
continue to make its own credit  decisions in taking or not taking  action under
this Agreement; (5) such Assignee appoints and authorizes each of Administrative
Agent and  Collateral  Agent to take  such  action  as  Administrative  Agent or
Collateral  Agent (as the case may be) on its behalf and to exercise such powers
under this  Agreement as are  delegated to  Administrative  Agent or  Collateral
Agent (as the case may be) by the terms hereof, together with such powers as are
reasonably incidental thereto; and (6) such Assignee agrees that it will perform
in accordance with their terms all of the obligations which by the terms of this
Agreement are required to be performed by it as a Lender.

(i) Immediately upon each Assignee's making any required  processing fee payment
in respect of such Assignment and Acceptance,  this Agreement shall be deemed to
be amended to the  extent,  but only to the  extent,  necessary  to reflect  the
addition of the Assignee

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and  the  resulting  adjustment  of  the  Commitments  arising  therefrom.   The
Commitments  allocated to each  Assignee  shall reduce such  Commitments  of the
assigning Lender pro tanto.

(j) Subject to Section  11.07(d),  any Lender may at any time,  with the written
consent  of  Collateral  Agent  and  Administrative  Agent,  sell to one or more
commercial  banks,  financial  institutions  or  funds,  or  other  Persons  not
Affiliates  of such  Lender (a  "Participant")  participating  interests  in the
Obligations,  the Commitments, and the other rights and interests of that Lender
(the  "originating  Lender")  hereunder  and  under  the  other  Loan  Documents
(provided that no written consent of Collateral  Agent or  Administrative  Agent
shall  be  required  in  connection  with  any  sale of any  such  participating
interests by a Lender to an Eligible Transferee);  provided,  however, that: (i)
the  originating   Lender's   obligations  under  this  Agreement  shall  remain
unchanged;  (ii) the originating  Lender shall remain solely responsible for the
performance of such obligations;  (iii) the Loan Parties,  Collateral Agent, and
Administrative  Agent  shall  continue  to deal  solely  and  directly  with the
originating  Lender in  connection  with the  originating  Lender's  rights  and
obligations  under this Agreement and the other Loan  Documents;  (iv) no Lender
shall transfer or grant any  participating  interest under which the Participant
has the sole and exclusive  right to approve any amendment to, or any consent or
waiver with respect to, this Agreement or any other Loan Document, except to the
extent such  amendment to, or consent or waiver with respect to, this  Agreement
or of any other Loan  Document  would (A) extend the final  maturity date of the
Obligations hereunder in which such Participant is participating, (B) reduce the
interest rate applicable to the Obligations  hereunder in which such Participant
is  participating,  (C) release all or a material  portion of the  Collateral or
guaranties (except to the extent expressly provided herein or in any of the Loan
Documents)  supporting the  Obligations  hereunder in which such  Participant is
participating,  (D)  postpone  the  payment  of, or reduce  the  amount  of, the
interest or fees payable to such Participant  through such Lender, or (E) change
the amount or due dates of scheduled  principal  repayments  or  prepayments  or
premiums; (v) all amounts payable by Borrower or the other Loan Parties shall be
determined as if such Lender had not sold such participation;  and (vi) any such
participation  shall be in a minimum  amount of  $2,500,000.  The  rights of any
Participant  only shall be derivative  through the originating  Lender with whom
such Participant participates and no Participant shall have any direct rights as
to the other Lenders,  Administrative  Agent,  Collateral Agent, Borrower or any
other Loan Party,  the Collections,  the Collateral,  or otherwise in respect of
the Obligations.  No Participant shall have the right to participate directly in
the making of decisions by the Lender Group among themselves.

(k) In  connection  with  any  such  assignment  or  participation  or  proposed
assignment or participation, a Lender may disclose all documents and information
which it now or  hereafter  may  have  relating  to any  Loan  Party or any Loan
Party's  business;  provided in each case that such assignee or participant  (or
prospective assignee or participant) shall agree to maintain the confidentiality
of such information pursuant to Section 11.19(e).

(l) Any other provision in this Agreement notwithstanding, any Lender may at any
time create a security interest in, or pledge,  all or any portion of its rights
under and  interest in this  Agreement  in favor of any Federal  Reserve Bank in
accordance  with  Regulation  A of the  Federal  Reserve  Bank or U.S.  Treasury
Regulation  31 CFR  ss.203.14,  and such  Federal  Reserve Bank may enforce such
pledge or security interest in any manner permitted under applicable law.

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(m)  Notwithstanding  anything in this Section 11.07 to the contrary,  no Lender
may assign or  participate  to any Loan  Party or any  Affiliate  or  Subsidiary
thereof,  if any, any interest in any  Obligation or Commitment  (or any related
rights,  remedies,  powers or privileges)  without the prior written  consent of
each Lender, Collateral Agent, and Administrative Agent.

SECTION  11.08.  Counterparts.  This  Agreement may be executed in any number of
counterparts and by different parties hereto in separate  counterparts,  each of
which shall be deemed to be an original,  but all of which taken  together shall
constitute one and the same agreement.

SECTION  11.09.  GOVERNING  LAW.  THIS  AGREEMENT,  THE NOTES AND THE OTHER LOAN
DOCUMENTS SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE LAW OF THE
STATE OF NEW YORK  APPLICABLE TO CONTRACTS MADE AND TO BE PERFORMED IN THE STATE
OF NEW YORK.

SECTION 11.10. CONSENT TO JURISDICTION;  SERVICE OF PROCESS AND VENUE. ANY LEGAL
ACTION OR PROCEEDING  WITH RESPECT TO THIS  AGREEMENT OR ANY OTHER LOAN DOCUMENT
MAY BE  BROUGHT IN THE COURTS OF THE STATE OF NEW YORK IN THE COUNTY OF NEW YORK
OR OF THE UNITED STATES  DISTRICT  COURT FOR THE SOUTHERN  DISTRICT OF NEW YORK,
AND, BY EXECUTION AND DELIVERY OF THIS AGREEMENT OR A JOINDER HERETO,  EACH LOAN
PARTY  HEREBY  IRREVOCABLY  ACCEPTS IN RESPECT OF ITS  PROPERTY,  GENERALLY  AND
UNCONDITIONALLY,  THE  JURISDICTION  OF THE  AFORESAID  COURTS.  EACH LOAN PARTY
FURTHER  IRREVOCABLY  CONSENTS  TO  THE  SERVICE  OF  PROCESS  OUT OF ANY OF THE
AFOREMENTIONED  COURTS AND IN ANY SUCH  ACTION OR  PROCEEDING  BY THE MAILING OF
COPIES  THEREOF  BY  REGISTERED  OR  CERTIFIED   MAIL,   POSTAGE   PREPAID,   TO
ADMINISTRATIVE  BORROWER  AT ITS  ADDRESS  FOR  NOTICES  AS SET FORTH IN SECTION
11.01,  SUCH  SERVICE TO BECOME  EFFECTIVE  TEN (10) DAYS  AFTER  SUCH  MAILING.
NOTHING  HEREIN SHALL AFFECT THE RIGHT OF THE LENDER GROUP TO SERVICE OF PROCESS
IN ANY  OTHER  MANNER  PERMITTED  BY LAW OR TO  COMMENCE  LEGAL  PROCEEDINGS  OR
OTHERWISE  PROCEED AGAINST ANY LOAN PARTY IN ANY OTHER  JURISDICTION.  EACH LOAN
PARTY HEREBY EXPRESSLY AND IRREVOCABLY  WAIVES,  TO THE FULLEST EXTENT PERMITTED
BY LAW, ANY OBJECTION WHICH IT MAY NOW OR HEREAFTER HAVE TO THE  JURISDICTION OR
LAYING OF VENUE OF ANY SUCH  LITIGATION  BROUGHT IN ANY SUCH COURT  REFERRED  TO
ABOVE AND ANY CLAIM THAT ANY SUCH LITIGATION HAS BEEN BROUGHT IN AN INCONVENIENT
FORUM.  TO THE  EXTENT  THAT ANY LOAN PARTY HAS OR  HEREAFTER  MAY  ACQUIRE  ANY
IMMUNITY  FROM  JURISDICTION  OF ANY  COURT OR FROM ANY LEGAL  PROCESS  (WHETHER
THROUGH SERVICE OR NOTICE,  ATTACHMENT  PRIOR TO JUDGMENT,  ATTACHMENT IN AID OF
EXECUTION OR OTHERWISE) WITH RESPECT TO ITSELF OR ITS PROPERTY,  EACH LOAN PARTY
HEREBY IRREVOCABLY WAIVES SUCH IMMUNITY IN RESPECT OF ITS OBLIGATIONS UNDER THIS
AGREEMENT AND THE OTHER LOAN DOCUMENTS.

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SECTION 11.11. WAIVER OF JURY TRIAL, ETC. EACH LOAN PARTY AND EACH MEMBER OF THE
LENDER GROUP HEREBY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING
OR COUNTERCLAIM  CONCERNING ANY RIGHTS UNDER THIS AGREEMENT,  THE NOTES OR OTHER
LOAN DOCUMENTS, OR UNDER ANY AMENDMENT, WAIVER, CONSENT, INSTRUMENT, DOCUMENT OR
OTHER AGREEMENT  DELIVERED OR WHICH IN THE FUTURE MAY BE DELIVERED IN CONNECTION
THEREWITH,  OR ARISING FROM ANY  FINANCING  RELATIONSHIP  EXISTING IN CONNECTION
WITH THIS AGREEMENT, AND AGREE THAT ANY SUCH ACTION, PROCEEDINGS OR COUNTERCLAIM
SHALL BE TRIED BEFORE A COURT AND NOT BEFORE A JURY.  EACH LOAN PARTY  CERTIFIES
THAT NO  OFFICER,  REPRESENTATIVE,  AGENT OR  ATTORNEY  OF THE LENDER  GROUP HAS
REPRESENTED,  EXPRESSLY  OR  OTHERWISE,  THAT THE LENDER GROUP WOULD NOT, IN THE
EVENT OF ANY ACTION,  PROCEEDING OR COUNTERCLAIM,  SEEK TO ENFORCE THE FOREGOING
WAIVERS.  EACH LOAN PARTY HEREBY  ACKNOWLEDGES THAT THIS PROVISION IS A MATERIAL
INDUCEMENT FOR THE LENDER GROUP'S ENTERING INTO THIS AGREEMENT.

SECTION 11.12.  Consent by the Lender Group.  Except as otherwise  expressly set
forth herein to the contrary and subject to the provisions of Section 11.02,  if
the consent,  approval,  satisfaction,  determination,  judgment,  acceptance or
similar  action (an "Action") of the Lender Group (or any member  thereof) shall
be permitted or required  pursuant to any  provision  hereof or any provision of
any other  agreement  to which the Borrower and any other Loan Party are parties
and to which the Lender  Group (or any member  thereof) has  succeeded  thereto,
such Action  shall be required to be in writing and may be withheld or denied by
the Lender Group (or any member thereof) with or without any reason, and without
being  subject to question or  challenge on the grounds that such Action was not
taken in good faith.

SECTION 11.13. No Party Deemed  Drafter.  Each of the parties hereto agrees that
no party hereto shall be deemed to be the drafter of this Agreement.

SECTION 11.14.  Reinstatement;  Certain Payments. If any claim is ever made upon
the Lender Group for repayment or recovery of any amount or amounts  received by
the Lender Group in payment or on account of any of the Obligations,  the Lender
Group shall give prompt notice of such claim to Administrative Borrower (for the
benefit of the Loan Parties), and if the Lender Group repays all or part of such
amount  by  reason  of (i)  any  judgment,  decree  or  order  of any  court  or
administrative  body  having  jurisdiction  over the Lender  Group or any of its
property,  or (ii) any good faith  settlement  or  compromise  of any such claim
effected by the Lender Group with any such claimant,  then and in such event the
Borrower  agrees  that (A) any  such  judgment,  decree,  order,  settlement  or
compromise shall be binding upon it notwithstanding the cancellation of any Note
or other  instrument  evidencing the  Obligations or the other Loan Documents or
the termination of this Agreement or the other Loan Documents,  and (B) it shall
be and remain  liable to the Lender Group  hereunder for the amount so repaid or
recovered  to the same  extent  as if such  amount  had  never  originally  been
received by the Lender Group.

SECTION  11.15.  Indemnification.   In  addition  to  the  Loan  Parties'  other
Obligations  under this Agreement,  each Loan Party,  jointly and severally with
the other Loan

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Parties,  agrees to defend,  protect,  indemnify  and hold  harmless  the Lender
Group, the Agent-Related Persons, the Lender-Related Persons, any Securitization
Party and all of their respective  officers,  directors,  employees,  attorneys,
consultants and agents  (collectively called the "Indemnitees") from and against
any  and  all  losses,  damages,  liabilities,   obligations,  penalties,  fees,
reasonable  costs  and  expenses  (including,  without  limitation,   reasonable
attorneys' fees, costs and expenses) incurred by such Indemnitees, whether prior
to  or  from  and  after  the  Effective  Date,  whether  direct,   indirect  or
consequential,  as a result of or arising  from or relating to or in  connection
with  any of the  following:  (i) the  negotiation,  preparation,  execution  or
performance or enforcement of this Agreement,  any other Loan Document or of any
other document executed in connection with the transactions contemplated by this
Agreement,  (ii) the Lender  Group's  furnishing of funds to the Borrower  under
this Agreement, including, without limitation, the management of any such Loans,
(iii) any matter  relating to the financing  transactions  contemplated  by this
Agreement or the other Loan Documents or by any document  executed in connection
with  the  transactions  contemplated  by  this  Agreement  or  the  other  Loan
Documents, or (iv) any claim,  litigation,  investigation or proceeding relating
to any of the  foregoing,  whether  or not any  Indemnitee  is a  party  thereto
(collectively,  the "Indemnified  Matters");  provided,  however,  that the Loan
Parties shall not have any obligation to any Indemnitee under this Section 11.15
for any Indemnified  Matter caused by the gross negligence or willful misconduct
of such  Indemnitee,  as determined by a final  judgment of a court of competent
jurisdiction.  Such  indemnification  for all of the foregoing losses,  damages,
fees,  costs and expenses of the  Indemnitees  are  chargeable  against the Loan
Account. To the extent that the undertaking to indemnify,  pay and hold harmless
set forth in this Section 11.15 may be unenforceable  because it is violative of
any law or public policy,  each of the Loan Parties shall contribute the maximum
portion  which it is permitted to pay and satisfy under  applicable  law, to the
payment and satisfaction of all Indemnified Matters incurred by the Indemnitees.
This Indemnity  shall survive the repayment of the Obligations and the discharge
of the Liens granted under the Loan Documents.

SECTION 11.16.  Records.  The unpaid principal of and interest on the Notes, the
interest  rate or rates  applicable to such unpaid  principal and interest,  the
duration of such applicability, the Revolving Credit Commitment, and the accrued
and unpaid fees  payable  pursuant to Section 2.06  hereof,  including,  without
limitation,  the fees payable to the Lender Group  hereunder and under the other
Loan  Documents  (including  the Fee Letter),  shall at all times be ascertained
from the  records of the Lender  Group,  which shall be  conclusive  and binding
absent manifest error.

SECTION 11.17.  Binding Effect.  This Agreement  shall become  effective when it
shall have been  executed  by the  Borrower  and the  Lender  Group and when the
conditions  precedent  set forth in Section  4.01 hereof have been  satisfied or
waived in writing by the Lender Group,  and thereafter shall be binding upon and
inure to the benefit of the Borrower and the Lender Group,  and their respective
successors  and assigns,  except that the  Borrower  shall not have the right to
assign their rights  hereunder or any interest  herein without the prior written
consent of the Lender  Group,  and any  assignment  by the Lender Group shall be
governed by Section 11.07 hereof.

SECTION 11.18. Joint and Several.  The obligations of the Loan Parties hereunder
are  joint  and  several.  The  Lender  Group  may,  in its  sole  and  absolute
discretion,

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enforce the  provisions  hereof  against any one or more of the Loan Parties and
shall not be  required  to  proceed  against  the Loan  Parties  jointly or seek
payment from the Loan Parties ratably. In addition, the Lender Group may, in its
sole and absolute  discretion,  select the  Collateral of any one or more of the
Loan Parties for sale or application to the  Obligations,  without regard to the
ownership of such  Collateral,  and shall not be required to make such selection
ratably from the  Collateral  owned by each of the Loan Parties.  The release or
discharge  of any Loan Party by the Lender  Group shall not release or discharge
the other Loan Party from the obligations of such Person hereunder.

SECTION  11.19.  Confidentiality.  Each  member of the Lender  Group  agrees (on
behalf of itself and each of its affiliates,  directors, officers, employees and
representatives)  to  use  reasonable  precautions  to  keep  confidential,   in
accordance with its customary procedures for handling  confidential  information
of this nature and in  accordance  with safe and sound  practices of  comparable
commercial finance companies, the Confidential Information and to use reasonable
precautions to prevent such member of the Lender Group's unauthorized use of the
Confidential Information; provided, however, that nothing herein shall limit the
disclosure  of  any  Confidential  Information  (a) to the  extent  required  by
statute,  rule,  regulation or judicial process,  (b) (i) to any other member of
the Lender Group, (ii) to counsel for such member of the Lender Group on a "need
to know" basis if such  disclosure  is reasonably  determined by the  disclosing
party  to be  reasonably  necessary  to  such  Person  in  connection  with  the
Obligations or the Loan Documents or the transactions  contemplated  thereunder,
or (iii) to counsel for any other member of the Lender Group on a "need to know"
basis if such disclosure is reasonably  determined by the disclosing party to be
reasonably  necessary to such Person in connection  with the  Obligations or the
Loan Documents or the transactions  contemplated  thereunder,  (c) to examiners,
auditors,  accountants  or  Securitization  Parties on a "need to know" basis if
such  disclosure  is  reasonably  determined  by  the  disclosing  party  to  be
reasonably  necessary to such Person in connection  with the  Obligations or the
Loan Documents or the transactions  contemplated  thereunder,  (d) in connection
with any litigation to which the Lender Group is a party, (e) to any assignee or
participant (or prospective assignee or participant) so long as such assignee or
participant (or prospective  assignee or participant)  first agrees, in writing,
to be bound by  confidentiality  provisions similar in substance to this Section
11.19 in all  material  respects,  or (f)  pursuant to the sale of the  relevant
Collateral  by the Lender  Group in  connection  with the exercise of the Lender
Group's  remedies upon the occurrence and during the continuation of an Event of
Default.   The  Lender  Group  agrees  that,   upon  receipt  of  a  request  or
identification of the requirement for disclosure  pursuant to clauses (a) or (d)
hereof,  it will make  reasonable  efforts to keep  Administrative  Borrower  on
behalf of the Loan  Parties  informed of such  request or  identification  (and,
unless  prohibited  by  applicable  law,  statute,  regulation,  or court order,
concurrently  with,  or where  practicable,  prior to the  disclosure  thereof);
provided,  however,  that each Loan Party acknowledges that the Lender Group may
make  disclosure  as required or  requested  by any  Governmental  Authority  or
representative  thereof  and that the  Lender  Group may be subject to review by
Securitization  Parties or other  regulatory  agencies  and may be  required  to
provide to, or otherwise  make available for review by, the  representatives  of
such   parties  or  agencies   any  such   non-public   information,   and  that
Administrative  Borrower shall be kept informed  reasonably of such requests and
review of Confidential Information.

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SECTION 11.20.    [Intentionally Omitted].

SECTION 11.21. Power of Attorney. Each Loan Party hereby irrevocably designates,
makes, constitutes, and appoints Collateral Agent (and all Persons designated by
Collateral Agent, including Administrative Agent designated hereby) as such Loan
Party's true and lawful attorney (and  agent-in-fact),  and Collateral Agent, or
Collateral  Agent's agent, may, without notice to the Loan Parties and in either
the Loan  Parties' or Collateral  Agent's  name,  but at the cost and expense of
Borrower:

(a) At such time or times upon or after the  occurrence of a Default or an Event
of Default as Collateral Agent or said agent (including  Administrative  Agent),
in its sole discretion,  may determine,  endorse  Borrower's name on any checks,
notes,  acceptances,  drafts,  money orders, or any other evidence of payment or
proceeds of the Collateral which come into the possession of the Lender Group or
under the Lender Group's control and shall deposit such item of payment into the
Administrative  Agent's Account or credit the amount thereof (in accordance with
the provisions of this Agreement) to the Obligations.

(b) At such time or times upon or after the occurrence of an Event of Default as
Collateral  Agent or its agent  (including  Administrative  Agent),  in its sole
discretion,  may determine:  (i) demand payment of the Accounts from the Account
Debtors,  enforce payment of the Accounts by legal proceedings or otherwise, and
generally  exercise all of the Loan Parties' rights and remedies with respect to
the collection of the Accounts, (ii) settle, adjust,  compromise,  discharge, or
release any of the Accounts or other Collateral or any legal proceedings brought
to collect any of the Accounts or other Collateral,  (iii) sell or assign any of
the Accounts and other Collateral upon such terms, for such amounts, and at such
time or times as Collateral  Agent deems  advisable,  (iv) take control,  in any
manner,  of any item of payment or  proceeds  relating  to any  Collateral,  (v)
prepare,  file, and sign any Loan Party's name to a proof of claim in bankruptcy
or  similar  document  against  any  Account  Debtor,  or to any notice of lien,
assignment,  or satisfaction of lien or similar  document in connection with any
of the  Collateral,  (vi) (A)  receive and open all mail  addressed  to any Loan
Party,  (B) retain all such mail relating to Collateral and cause all other such
mail to be delivered (at Borrower's expense) to Administrative Borrower, and (C)
notify  postal  authorities  to change the address for delivery  thereof to such
address as Collateral  Agent may  designate,  (vii) endorse the name of any Loan
Party upon any of the items of payment or proceeds  relating to any  Collateral,
and  deposit  the same to the  account  of  Collateral  Agent on  account of the
Obligations,  (viii)  endorse the name of any Loan Party upon any chattel paper,
document, instrument, invoice, freight bill, bill of lading or similar document,
or agreement relating to the Accounts,  Inventory and any other Collateral, (ix)
use any  Loan  Party's  stationery  and  sign  the  name of any  Loan  Party  to
verifications of the Accounts Receivable and notices thereof to Account Debtors,
(x)  use  the  information  recorded  on or  contained  in any  data  processing
equipment,  computer hardware, and software relating to the Accounts, Inventory,
Equipment, and any other Collateral,  (xi) make and adjust claims under policies
of insurance,  and (xii) do all other acts and things  necessary,  in Collateral
Agent's  determination,  to fulfill  the Loan  Parties'  obligations  under this
Agreement.

SECTION 11.22. Concerning the Collateral and Related Loan Documents. Each Lender
authorizes  and directs  Collateral  Agent to enter into this  Agreement and the
other Loan Documents relating to the Collateral, for the benefit of the Lenders.
Each  Lender  agrees  that any

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action  taken by  Collateral  Agent  or  Required  Lenders,  as  applicable,  in
accordance with the terms of this Agreement or the other Loan Documents relating
to the Collateral and the exercise by Collateral Agent or Required  Lenders,  as
applicable,  of their  respective  powers set forth therein or herein,  together
with such other powers that are reasonably incidental thereto,  shall be binding
upon all of the Lenders.

SECTION  11.23.   Field  Audits  and   Examination   Reports,   Confidentiality;
Disclaimers  by  Lenders;  Other  Reports  and  Information.   By  signing  this
Agreement, each Lender:

(a) is deemed to have requested that  Administrative  Agent or Collateral Agent,
as the case may be, furnish such Lender,  promptly after it becomes available, a
copy  of  each  field  audit  or   examination   report  (each  a  "Report"  and
collectively, "Reports") prepared by such Agent, and such Agent shall so furnish
each Lender with such Reports;

(b) expressly agrees and acknowledges that neither Foothill Capital  Corporation
and  Administrative  Agent nor Ableco Finance LLC and Collateral Agent (i) makes
any  representation  or warranty as to the accuracy of any Report, or (ii) shall
be liable for any information contained in any Report;

(c) expressly  agrees and  acknowledges  that the Reports are not  comprehensive
audits or examinations,  that the applicable Agent or other party performing any
audit or examination will inspect only specific  information  regarding the Loan
Parties and will rely significantly upon the Loan Parties' books and records, as
well as on representations of the Loan Parties' personnel;

(d)  agrees to keep all  Reports  and  other  material,  non-public  information
regarding the Loan Parties and their Subsidiaries and their operations,  assets,
and existing and contemplated  business plans in a confidential manner; it being
understood  and agreed by each Loan Party that in any event such Lender may make
disclosures (a) to counsel for and other advisors,  accountants, and auditors to
such  Lender,  (b)  reasonably  required  by any bona fide  potential  or actual
Assignee,  transferee,  or Participant in connection  with any  contemplated  or
actual  assignment  or  transfer  by such  Lender of an  interest  herein or any
participation  interest in such Lender's  rights  hereunder,  (c) of information
that has become  public by  disclosures  made by Persons other than such Lender,
its Affiliates,  assignees,  transferees, or participants,  or (d) to the extent
required by any court,  governmental or administrative  agency,  pursuant to any
subpoena or other legal process,  or by any law, statute,  regulation,  or court
order;  provided,  however , that, unless prohibited by applicable law, statute,
regulation,  or court order,  such Lender shall notify  Administrative  Borrower
(for the benefit of the Loan Parties) of any request by any court,  governmental
or administrative agency, or pursuant to any subpoena or other legal process for
disclosure of any such non-public material information concurrent with, or where
practicable,  prior to the disclosure  thereof;  provided further that the terms
and conditions of Section 11.19 shall govern any Confidential Information; and

(e) without  limiting  the  generality  of any other  indemnification  provision
contained in this  Agreement,  agrees:  (i) to hold any Agent and any such other
Lender preparing a Report harmless from any action the  indemnifying  Lender may
take or conclusion the

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indemnifying  Lender  may reach or draw from any Report in  connection  with any
loans or other credit  accommodations  that the indemnifying  Lender has made or
may make to Borrower,  or the  indemnifying  Lender's  participation  in, or the
indemnifying Lender's purchase of, a loan or loans of Borrower;  and (ii) to pay
and protect, and indemnify,  defend and hold any Agent and any such other Lender
preparing a Report harmless from and against, the claims, actions,  proceedings,
damages, costs, expenses and other amounts (including reasonable attorneys fees)
incurred by any such Agent and any such other  Lender  preparing a Report as the
direct or indirect  result of any third  parties who might obtain all or part of
any Report through the indemnifying Lender.

In addition to the  foregoing:  (x) Any Lender may from time to time  request of
any Agent in writing that such Agent provide to such Lender a copy of any report
or  document  provided  by the  Loan  Parties  to such  Agent  that has not been
contemporaneously provided by the Loan Parties to such Lender, and, upon receipt
of such request, such Agent shall provide a copy of same to such Lender promptly
upon receipt thereof from the Loan Parties;  (y) To the extent that any Agent is
entitled,  under any  provision  of the Loan  Documents,  to request  additional
reports or information from the Loan Parties, any Lender may, from time to time,
reasonably  request  such  Agent to  exercise  such right as  specified  in such
Lender's  notice to such Agent,  whereupon  such Agent promptly shall request of
Administrative  Borrower  for the  benefit of the Loan  Parties  the  additional
reports or information  specified by such Lender, and, upon receipt thereof from
the Loan  Parties,  such  Agent  promptly  shall  provide a copy of same to such
Lender;  and (z) Any time that  Administrative  Agent renders to  Administrative
Borrower  for the  benefit of the Loan  Parties a statement  regarding  the Loan
Account, Administrative Agent shall send a copy of such statement to each Lender
and Collateral Agent.

SECTION 11.24. CFI as Administrative  Borrower. Each Borrower hereby irrevocably
appoints CFI as the  borrowing  agent and  attorney-in-fact  of and for Borrower
(the  "Administrative  Borrower"),  which appointment shall remain in full force
and effect unless and until both Administrative Agent and Collateral Agent shall
have received prior written notice signed by each Borrower that such appointment
has been revoked and that another  Borrower  has been  appointed  Administrative
Borrower,   and   authorizes   the   Administrative   Borrower  (i)  to  provide
Administrative  Agent with all notices  with  respect to Loans  obtained for the
benefit of any Borrower and to provide Administrative Agent or Collateral Agent,
as the case may be, all other notices and instructions  under this Agreement and
the other Loan  Documents,  and (ii) to take such  action as the  Administrative
Borrower deems  appropriate on its behalf to obtain Loans,  and to exercise such
other powers as are reasonably  incidental  thereto to carry out the purposes of
this Agreement and the other Loan Documents.  It is understood that the handling
of the Loan Account and  Collateral of Borrower in a combined  fashion,  as more
fully set forth herein,  is done solely as an accommodation to Borrower in order
to utilize the collective borrowing powers of Borrower in the most efficient and
economical  manner and at their  request,  and that Lender Group shall not incur
liability  to  Borrower as a result  thereof.  Each  Borrower  expects to derive
benefit,  directly or indirectly,  from the handling of the Loan Account and the
Collateral in a combined fashion since the successful operation of each Borrower
is dependent on the continued successful performance of the integrated group. To
induce Lender Group to do so, and in consideration thereof, each Borrower hereby
jointly and  severally  agrees to  indemnify  Lender Group and hold Lender Group
harmless  against any and all  liability,  expense,  loss, or claim of damage or
injury,  made  against  Lender  Group  by any  Borrower  or by any  third  party
whosoever,  arising  from or incurred by reason of (a) the  handling of the Loan
Account  and  Collateral  of

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Borrower as herein  provided,  (b) Lender Group's relying on any instructions of
the  Administrative  Borrower,  or (c) any other  action  taken by Lender  Group
hereunder or under the other Loan  Documents,  except that Borrower will have no
liability to the relevant  Agent-Related  Person or Lender-Related  Person under
this  Section  11.24  with  respect  to any  liability  that  has  been  finally
determined by a court of competent jurisdiction to have resulted solely from the
gross  negligence  or  willful  misconduct  of  such  Agent-Related   Person  or
Lender-Related Person, as the case may be.

SECTION 11.25.    Lender Group Side Letters.

(a)  Administrative  Agent, the Revolving Credit Lenders,  Collateral Agent, and
the Term Loan A Lenders have executed and delivered the Revolving Loan/Term Loan
A Side Letter as of the Effective Date, pursuant to which Administrative  Agent,
the Revolving Credit Lenders, Collateral Agent, and the Term Loan A Lenders have
agreed to, among other things,  certain voting arrangements  relative to matters
requiring  the  approval  of  the  Lender  Group.   The  rights  and  duties  of
Administrative  Agent, the Revolving Credit Lenders,  Collateral  Agent, and the
Term Loan A Lenders, and their respective successors and assigns, as between and
among themselves, are subject to the Revolving Loan/Term Loan A Side Letter. All
right,  title,  and  interest  of Styx  Partners,  L.P.  in,  to,  and under the
Commitments, the Obligations, and the Loan Documents acquired under that certain
Assignment  and  Acceptance,  dated as of the  Effective  Date,  between  Ableco
Finance LLC, as assignor, and Styx Partners,  L.P., as assignee, and accepted by
Collateral Agent,  shall be subject to the terms and conditions of the Revolving
Loan/Term Loan A Side Letter.

(b) The rights and duties of  Collateral  Agent,  Levine,  and FP III, and their
respective successors and assigns, as between and among themselves,  are subject
to the Term Loan B Side Letter.

SECTION 11.26. Legal  Representation of Ableco and Foothill.  In connection with
the  negotiation,  drafting,  and execution of this Agreement and the other Loan
Documents,  or in connection with future legal  representation  relating to loan
administration,  amendments, modifications, waivers, or enforcement of remedies,
Brobeck,  Phleger & Harrison LLP ("Brobeck") only has represented and only shall
represent (a) Ableco  Finance LLC in its capacity as  Collateral  Agent and as a
Lender,  and (b) Foothill Capital  Corporation in its capacity as Administrative
Agent and as a Lender.  Each other Lender hereby  acknowledges that Brobeck does
not represent any other Lender in connection with any such matters.

                                  ARTICLE XII

                                   THE AGENTS

SECTION  12.01.  Appointment  Powers  and  Immunities;   Delegation  of  Duties,
Liability of Agents.

(a)  Each  member  of  the  Lender   Group   hereby   designates   and  appoints
Administrative  Agent as its  administrative  agent under this Agreement and the
other Loan

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Documents and Collateral  Agent as its collateral agent under this Agreement and
the other Loan  Documents.  Each member of the Lender Group  hereby  irrevocably
authorizes  each  such  Agent  to take  such  action  on its  behalf  under  the
provisions  of this  Agreement and each other Loan Document and to exercise such
powers and perform such duties as are expressly  delegated to it by the terms of
this  Agreement  or any other Loan  Document,  together  with such powers as are
reasonably  incidental  thereto.  Each such  Agent  agrees to act as such on the
express conditions contained in this Article XII. The provisions of this Article
XII are solely for the benefit of the  Administrative  Agent,  Collateral Agent,
and the  Lenders.  No  Loan  Party  shall  have  any  rights  as a  third  party
beneficiary of any of the provisions contained herein;  provided,  however, that
certain of the  provisions of Section 12.13 hereof also shall be for the benefit
of Borrower. Any provision to the contrary contained elsewhere in this Agreement
or in any other Loan  Document  notwithstanding,  each such Agent shall not have
any duties or  responsibilities,  except those  expressly set forth herein,  nor
shall each such Agent have or be deemed to have any fiduciary  relationship with
any other  member of the  Lender  Group,  and no implied  covenants,  functions,
responsibilities,  duties,  obligations or  liabilities  shall be read into this
Agreement or any other Loan Document or otherwise exist against each such Agent;
it being expressly understood and agreed that the use of the word "Agent" is for
convenience  only and that each such Agent is merely the  representative  of the
other members of the Lender Group, and has only the contractual duties set forth
in this Agreement and the other Loan  Documents.  Except as expressly  otherwise
provided  in this  Agreement,  each such  Agent  shall have and may use its sole
discretion  with  respect  to  exercising  or  refraining  from  exercising  any
discretionary  rights or taking or refraining from taking any actions which such
Agent  is  expressly  entitled  to take or  assert  under  or  pursuant  to this
Agreement and the other Loan Documents. No member of the Lender Group shall have
any right of action whatsoever against each such Agent as a result of such Agent
acting or failing to act hereunder  pursuant to such discretion  (other than any
action taken or failure to act arising out of such Agent's  gross  negligence or
willful misconduct) and any such action taken or failure to act pursuant to such
discretion shall be binding on the Lender Group. Without limiting the generality
of the foregoing,  or of any other provision of the Loan Documents that provides
rights  or powers  to  Administrative  Agent or  Collateral  Agent,  each of the
members of the Lender  Group agree that,  as long as this  Agreement  remains in
effect:  (i) (A)  Administrative  Agent  shall  have the right to  maintain,  in
accordance with its customary business practices, ledgers and records reflecting
the  status  of the  Obligations,  the  Revolving  Loans,  the Term  Loans,  the
Collections,  and related matters, and (B) Collateral Agent shall have the right
to maintain,  in accordance with its customary business  practices,  ledgers and
records  reflecting  the status of the  Collateral  and  related  matters;  (ii)
Collateral  Agent shall have the right to execute or file any and all  financing
or similar statements or notices, amendments, renewals, supplements,  documents,
instruments,  proofs of claim, notices and other written agreements with respect
to the Loan Documents;  (iii)  Administrative Agent shall have the right to make
the  Revolving  Loans,  for  itself or on behalf of the  applicable  Lenders  as
provided in the Loan Documents;  (iv) Administrative  Agent shall have the right
to exclusively receive, apply, and distribute the Collections as provided in the
Loan  Documents;  (v)  Administrative  Agent  shall  have the  right to open and
maintain  such  bank  accounts  and lock  boxes as  Administrative  Agent  deems
necessary  and  appropriate  in  accordance  with  the  Loan  Documents  for the
foregoing  purposes with respect to the Collections and, on behalf of Collateral
Agent,  the Collateral;  (vi) (A)  Administrative  Agent shall have the right to
perform,  exercise,  and  enforce any and all other  rights and  remedies of the
Lender Group with respect to the Loan Parties, the Obligations, the Collections,
or

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otherwise  related to any of same as  provided  in the Loan  Documents,  and (B)
Collateral Agent shall have the right to perform,  exercise, and enforce any and
all other  rights  and  remedies  of the Lender  Group with  respect to the Loan
Parties, the Obligations, the Collateral, or otherwise related to any of same as
provided in the Loan Documents;  and (vii)  Administrative  Agent and Collateral
Agent  each  shall  have the right to incur and pay such fees and  Lender  Group
Expenses under the Loan Documents as such Agent reasonably may deem necessary or
appropriate  for the  performance  and  fulfillment  of its functions and powers
pursuant  to the Loan  Documents.  Administrative  Agent  may deem and treat the
payee of any  Obligation  as the holder  thereof  for all  purposes  of the Loan
Documents  unless  and  until a notice of the  assignment  or  transfer  of such
Obligation shall have been filed with  Administrative  Agent. Each member of the
Lender Group further consents to (y) the execution, delivery, and performance by
Administrative  Agent or Collateral  Agent of each Loan Document entered into by
such Agent on behalf of the Lender Group as contemplated by this Agreement,  and
(z) the terms of such Loan Documents.

(b) Except as otherwise provided in this section,  each of Administrative  Agent
and  Collateral  Agent may execute any of its duties under this Agreement or any
other Loan Document by or through  agents,  employees or  attorneys-in-fact  and
shall be entitled to advice of counsel concerning all matters pertaining to such
duties.  Each  of  Administrative  Agent  and  Collateral  Agent  shall  not  be
responsible  for the  negligence or misconduct of any agent or  attorney-in-fact
that it  selects  as long as such  selection  was made in  compliance  with this
section and without gross negligence or willful misconduct.

(c) None of the  Agent-Related  Persons shall (i) be liable for any action taken
or omitted to be taken by any of them under or in connection with this Agreement
or any other Loan Document or the transactions  contemplated  hereby (except for
its own gross negligence or willful  misconduct),  or (ii) be responsible in any
manner  to  any  members  of  the  Lender  Group  for  any  recital,  statement,
representation or warranty made by any Loan Party or any Subsidiary or Affiliate
thereof,  or any officer or director thereof,  contained in this Agreement or in
any other Loan  Document,  or in any  certificate,  report,  statement  or other
document referred to or provided for in, or received by Administrative  Agent or
Collateral  Agent under or in connection  with, this Agreement or any other Loan
Document,  or  the  validity,  effectiveness,   genuineness,  enforceability  or
sufficiency of this Agreement or any other Loan Document,  or for any failure of
any  Loan  Party  or any  other  party  to any  Loan  Document  to  perform  its
obligations hereunder or thereunder.  No Agent-Related Person shall be under any
obligation  to any member of the Lender  Group to  ascertain or to inquire as to
the  observance  or  performance  of any  of the  agreements  contained  in,  or
conditions  of, this  Agreement  or any other Loan  Document,  or to inspect the
properties,  books or records of any Loan  Party or any of its  Subsidiaries  or
Affiliates.

SECTION  12.02.  Reliance by Agents.  Each Agent shall be entitled to rely,  and
shall be fully  protected  in relying,  upon any  writing,  resolution,  notice,
consent, certificate, affidavit, letter, telegram, facsimile, telex or telephone
message,  statement  or other  document  or  conversation  believed  by it to be
genuine and correct and to have been signed, sent, or made by the proper Person,
and upon advice and statements of legal counsel  (including  counsel to the Loan
Parties or counsel to any member of the Lender Group),  independent  accountants
and other experts selected by such Agent. Each Agent shall be fully justified in
failing or refusing to take any action  under this  Agreement  or any other Loan
Document unless it first shall receive such advice or concurrence of the Lenders
as it deems  appropriate and until such  instructions  are

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received,  such Agent shall act, or refrain from acting,  as it deems advisable.
If any  Agent so  requests,  it first  shall be  indemnified  to its  reasonable
satisfaction  by the Lender Group against any and all liability and expense that
may be incurred by it by reason of taking or continuing to take any such action.
Each Agent in all cases shall be fully  protected  in acting,  or in  refraining
from acting,  under this Agreement or any other Loan Document in accordance with
a request or consent of the Lender  Group and such  request and any action taken
or failure to act  pursuant  thereto  shall be binding  upon all  members of the
Lender Group.

SECTION  12.03.  Defaults.  Administrative  Agent  shall  not be  deemed to have
knowledge or notice of the occurrence of any Default or Event of Default, except
with respect to defaults in the payment of principal, interest, fees, and Lender
Group Expenses  required to be paid to  Administrative  Agent for the account of
the  Lender   Group,   except  with  respect  to  Events  of  Default  of  which
Administrative Agent has actual knowledge, and unless Administrative Agent shall
have  received  written  notice  from a Lender  or  Borrower  referring  to this
Agreement,  describing  such Default or Event of Default,  and stating that such
notice is a "Notice of Default."  Administrative  Agent promptly will notify the
Lender  Group of its  receipt  of any such  notice or of any Event of Default of
which  Administrative  Agent has actual knowledge.  If any Lender obtains actual
knowledge of any Event of Default,  such Lender  promptly shall notify the other
Lenders  and each Agent of such Event of Default.  Each  Lender  shall be solely
responsible  for giving  any  notices to its  Participants,  if any.  Subject to
Sections 12.02 and 12.07, each Agent shall take such action with respect to such
Default or Event of  Default  as may be  requested  by the  Required  Lenders in
accordance  with Article  VIII;  provided,  however,  that unless and until such
Agent has received any such request,  such Agent may (but shall not be obligated
to) take such action,  or refrain from taking such action,  with respect to such
Default or Event of Default as it shall deem advisable.

SECTION 12.04.    Rights as a Lender.

(a) With respect to its Commitments  and the Loans made by it, Foothill  Capital
Corporation  (and any  successor  acting as  Administrative  Agent,  if any,  as
permitted by Section 12.08(a) hereof) in its capacity as a Lender under the Loan
Documents  shall have the same  rights,  privileges  and  powers  under the Loan
Documents  as any other  Lender and may  exercise the same as though it were not
acting as Administrative Agent, and the term "Lender" or "Lenders" shall, unless
the context otherwise indicates,  include Administrative Agent in its individual
capacity.   Foothill   Capital   Corporation   (and  any  successor   acting  as
Administrative  Agent) and its affiliates may (without having to account for the
same to any member of the Lender Group)  accept  deposits  from,  lend money to,
make investments in and generally engage in any kind of banking,  trust or other
business with Borrower (and any of its Subsidiaries or Affiliates) as if it were
not acting as  Administrative  Agent, and Foothill Capital  Corporation (and its
successors)  and its  affiliates  may accept fees and other  consideration  from
Borrower for services in  connection  with this  Agreement or otherwise  without
having to account for the same to the Lender Group.

(b) With respect to its Commitments and the Loans made by it, Ableco Finance LLC
(and any successor  acting as Collateral  Agent, if any, as permitted by Section
12.08(b) hereof) in its capacity as a Lender under the Loan Documents shall have
the same rights,  privileges  and powers  under the Loan  Documents as any other
Lender  and may  exercise  the

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same as though it were not acting as Collateral  Agent, and the term "Lender" or
"Lenders" shall,  unless the context  otherwise  indicates,  include  Collateral
Agent in its individual  capacity.  Ableco Finance LLC (and any successor acting
as Collateral  Agent) and its affiliates may (without  having to account for the
same to any member of the Lender Group)  accept  deposits  from,  lend money to,
make investments in and generally engage in any kind of banking,  trust or other
business with Borrower (and any of its Subsidiaries or Affiliates) as if it were
not acting as Collateral  Agent,  and Ableco  Finance LLC and its affiliates may
accept fees and other  consideration  from  Borrower for services in  connection
with this  Agreement or otherwise  without having to account for the same to the
Lender Group.

SECTION 12.05. Costs and Expenses; Indemnification. Each Agent may incur and pay
fees,  costs,  and Lender Group  Expenses under the Loan Documents to the extent
such Agent deems  reasonably  necessary or appropriate  for the  performance and
fulfillment  of its  functions,  powers,  and  obligations  pursuant to the Loan
Documents,  including  without  limiting the generality of the foregoing,  court
costs,  reasonable  attorneys fees and expenses,  costs of collection by outside
collection  agencies  and  auctioneer  fees and  costs  of  security  guards  or
insurance  premiums paid to maintain the Collateral,  whether or not Borrower is
obligated to reimburse the Lender Group for such  expenses  pursuant to the Loan
Agreement  or  otherwise.  Each  Lender  hereby  agrees  that it is and shall be
obligated to pay to or reimburse  Agent for the amount of such Lender's Pro Rata
Share thereof (in  accordance  with its Total  Commitments).  Whether or not the
transactions  contemplated  hereby are consummated,  the Lenders shall indemnify
upon demand the  Agent-Related  Persons (without  limiting the obligation of the
Loan Parties to do so),  according to their Pro Rata Shares (in accordance  with
their  respective Total  Commitments),  from and against any and all Indemnified
Liabilities (including without limitation Indemnified  Liabilities arising under
any Environmental Law as provided in Section 11.15); provided,  however, that no
Lender  shall be liable  for the  payment  to the  Agent-Related  Persons of any
portion of such  Indemnified  Liabilities  resulting  solely from such  Person's
gross  negligence or willful  misconduct.  Without  limitation of the foregoing,
each Lender shall  reimburse  Administrative  Agent or Collateral  Agent, as the
case  may be,  upon  demand  for such  Lender's  ratable  share of any  costs or
out-of-pocket  expenses (including attorneys fees and expenses) incurred by such
Agent in connection with the preparation,  execution, delivery,  administration,
modification,  amendment or enforcement  (whether  through  negotiations,  legal
proceedings  or  otherwise)  of,  or  legal  advice  in  respect  of  rights  or
responsibilities under, this Agreement, any other Loan Document, or any document
contemplated  by or referred to herein . The  undertaking  in this section shall
survive  the  payment  of all  Obligations  hereunder  and  the  resignation  or
replacement of any Agent.

SECTION  12.06.   Non-Reliance   on  Agents  and  Other  Lenders.   Each  Lender
acknowledges that none of the Agent-Related  Persons has made any representation
or warranty to it, and that no act by any Agent hereinafter taken, including any
review of the affairs or Property of the Loan Parties and their  Subsidiaries or
Affiliates,  shall be deemed to constitute any representation or warranty by any
Agent-Related Person to any Lender. Each Lender represents to each Agent that it
has,  independently and without reliance upon any Agent-Related Person and based
on such  documents and  information as it has deemed  appropriate,  made its own
appraisal  of  and  investigation  into  the  business,  prospects,  operations,
Property, financial and other condition and creditworthiness of Borrower and any
other Person  (other than the Lender  Group) party to a Loan  Document,  and all
applicable  bank  regulatory  laws  relating  to the

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transactions  contemplated  hereby, and made its own decision to enter into this
Agreement and to extend credit to Borrower.  Each Lender also represents that it
will, independently and without reliance upon any Agent-Related Person and based
on such  documents and  information  as it shall deem  appropriate  at the time,
continue to make its own credit analysis,  appraisals and decisions in taking or
not taking action under this Agreement and the other Loan Documents, and to make
such  investigations  as it deems necessary to inform itself as to the business,
prospects,   operations,   property,   financial   and   other   condition   and
creditworthiness  of Borrower and any other Person (other than the Lender Group)
party to a Loan  Document.  Except  for  notices,  reports  and other  documents
expressly herein required to be furnished to the Lender Group by Agent, no Agent
shall have any duty or  responsibility to provide any member of the Lender Group
with any  credit  or  other  information  concerning  the  business,  prospects,
operations,  Property,  financial  and other  condition or  creditworthiness  of
Borrower and any other Person  party to a Loan  Document  that may come into the
possession of any of the Agent-Related Persons.

SECTION 12.07. Failure to Act. Except for action expressly required of any Agent
under the Loan  Documents,  such Agent shall in all cases be fully  justified in
failing  or  refusing  to act under any Loan  Document  unless it shall  receive
further assurances to its satisfaction from the Lenders of their indemnification
obligations  under  Section 12.05 against any and all liability and expense that
may be incurred by it by reason of taking or continuing to take any such action.

SECTION 12.08.    Resignation of Agent.

(a) Subject to the  appointment  and  acceptance  of a successor  Administrative
Agent as provided below,  Administrative  Agent may resign at any time by notice
to the Lender  Group and  Administrative  Borrower  (for the benefit of the Loan
Parties).  Upon any such  resignation,  Required Lenders shall have the right to
appoint a successor  Administrative Agent. If no successor  Administrative Agent
shall have been appointed by Required Lenders and have accepted such appointment
within 30 days after the  retiring  Administrative  Agent's  giving of notice of
resignation,  then the retiring  Administrative Agent may, on behalf of Lenders,
appoint a successor Administrative Agent. Upon the acceptance of any appointment
as  Administrative  Agent by a successor  Administrative  Agent,  such successor
Administrative  Agent shall thereupon  succeed to and become vested with all the
rights,  remedies,  powers,  privileges,  duties and obligations of the retiring
Administrative Agent, and the retiring  Administrative Agent shall be discharged
from its duties and  obligations,  under the Loan Documents.  After any retiring
Administrative  Agent's  resignation as Administrative  Agent, the provisions of
this  Article  XII shall  continue  in effect for its  benefit in respect of any
actions taken or omitted to be taken by it while it was acting as Administrative
Agent.

(b) Subject to the appointment and acceptance of a successor Collateral Agent as
provided below,  Collateral Agent may resign at any time by notice to the Lender
Group and  Administrative  Borrower (for the benefit of the Loan Parties).  Upon
any such  resignation,  Required  Lenders  shall  have the  right to  appoint  a
successor  Collateral  Agent. If no successor  Collateral  Agent shall have been
appointed by Required Lenders and have accepted such appointment  within 30 days
after the retiring Collateral Agent's giving of notice of resignation,  then the
retiring  Collateral  Agent  may,  on behalf  of  Lenders,  appoint a  successor
Collateral

                                      120

<PAGE>

Agent. Upon the acceptance of any appointment as Collateral Agent by a successor
Collateral Agent, such successor Collateral Agent shall thereupon succeed to and
become  vested with all the rights,  remedies,  powers,  privileges,  duties and
obligations of the retiring  Collateral Agent, and the retiring Collateral Agent
shall be discharged from its duties and  obligations,  under the Loan Documents.
After any retiring  Collateral  Agent's  resignation  as Collateral  Agent,  the
provisions  of this  Article  XII shall  continue  in effect for its  benefit in
respect of any actions taken or omitted to be taken by it while it was acting as
Collateral Agent.

SECTION  12.09.  Collateral  Sub-Agents.  Each member of the Lender Group by its
execution  and  delivery  of  this  Agreement  (or  any  joinder  hereto  or any
Assignment and Acceptance hereunder) agrees that, in the event it shall hold any
monies or other investments on account of Borrower or any other Loan Party, such
monies or other  investments  shall be held in the name and under the control of
such member of the Lender Group,  and such member of the Lender Group shall hold
such monies or other investments as a collateral  sub-agent for Collateral Agent
under  this  Agreement  and the other  Loan  Documents.  Each Loan  Party by its
execution and delivery of this Agreement hereby consents to the foregoing.

SECTION 12.10.  Communications by Loan Parties.  Except as otherwise provided in
this  Agreement,  the Loan  Parties'  communications  with  respect  to the Loan
Documents shall be with  Administrative  Agent or Collateral  Agent, as the case
may be, and the Loan Parties shall not be under any  obligation  to  communicate
directly with the Lenders.

SECTION 12.11. Collateral Matters.

(a) The Lenders hereby irrevocably authorize Collateral Agent, at its option and
in its sole  discretion,  to  release  any Lien on any  Collateral  (i) upon the
termination of the Commitments and payment and  satisfaction in full by Borrower
of all Obligations;  (ii)  constituting  property being sold or disposed of if a
release is  required  or  desirable  in  connection  therewith  and if  Borrower
certifies  in  writing  to  Collateral  Agent  that the sale or  disposition  is
permitted under this Agreement or the other Loan Documents (and Collateral Agent
may rely conclusively on any such certificate,  without further inquiry);  (iii)
constituting  property  in  which  Borrower  owned no  interest  at the time the
security  interest  was  granted or at any time  thereafter;  (iv)  constituting
property leased to Borrower under a lease that has expired or is terminated in a
transaction permitted under this Agreement,  or (v) which, in the aggregate with
all other  dispositions  of  Equipment,  has a fair market  value or book value,
whichever is less,  of $500,000 or less.  Except as provided  above or expressly
provided  in any other Loan  Document,  Collateral  Agent will not  execute  and
deliver a  release  of any Lien on any  Collateral  without  the  prior  written
authorization  of all of the  Lenders.  Upon  request  by  Collateral  Agent  or
Borrower  at any time,  Administrative  Agent and the  Lenders  will  confirm in
writing  Collateral  Agent's  authority to release any such Liens on  particular
types or items of Collateral pursuant to this Section 12.11; provided,  however,
that (1)  Collateral  Agent  shall  not be  required  to  execute  any  document
necessary to evidence such release on terms that, in Collateral Agent's opinion,
would expose  Collateral  Agent to liability or create any  obligation or entail
any  consequence   other  than  the  release  of  such  Lien  without  recourse,
representation,  or  warranty,  and (2) such  release  shall  not in any  manner
discharge,  affect,  or impair the  Obligations  or any Liens  (other than those
expressly  being  released) upon (or  obligations of Borrower in respect of) all
interests  retained by

                                      121

<PAGE>

Borrower,  including,  the proceeds of any sale,  all of which shall continue to
constitute part of the Collateral.

(b) Collateral Agent shall have no obligation  whatsoever to any other member of
the Lender Group to assure that the Collateral exists or is owned by Borrower or
is  cared  for,  protected,  or  insured  or has  been  encumbered,  or that the
Collateral Agent's Liens have been properly or sufficiently or lawfully created,
perfected, protected, or enforced or are entitled to any particular priority, or
to  exercise  at all or in any  particular  manner  or  under  any duty of care,
disclosure  or  fidelity,  or  to  continue  exercising,   any  of  the  rights,
authorities and powers granted or available to Collateral  Agent pursuant to any
of the Loan  Documents,  it being  understood  and agreed that in respect of the
Collateral,  or any act, omission or event related thereto, subject to the terms
and conditions  contained herein,  Collateral Agent may act in any manner it may
deem appropriate,  in its sole discretion given Collateral  Agent's own interest
in the  Collateral  in its  capacity as one of the  Lenders and that  Collateral
Agent shall have no other duty or  liability  whatsoever  to any other member of
the  Lender  Group as to any of the  foregoing,  except  as  otherwise  provided
herein.

SECTION 12.12.  Restrictions on Actions by Administrative Agent and the Lenders;
Sharing Payments.

(a)  Administrative  Agent and each of the  Lenders  agrees  that it shall  not,
without the  express  consent of  Collateral  Agent,  and that it shall,  to the
extent it is lawfully  entitled to do so, upon the request of Collateral  Agent,
set off against the Obligations,  any amounts owing by such member of the Lender
Group to Borrower or any accounts of Borrower now or hereafter  maintained  with
such member of the Lender  Group.  Administrative  Agent and each of the Lenders
further  agrees that it shall not,  unless  specifically  requested  to do so by
Collateral  Agent ,  take or  cause  to be  taken  any  action,  including,  the
commencement of any legal or equitable proceedings, to foreclose any Lien on, or
otherwise enforce any security interest in, any of the Collateral the purpose of
which is, or could be, to give such member of the Lender group any preference or
priority  against  the other  members  of the Lender  group with  respect to the
Collateral.

(b) Subject to Section 12.04,  if, at any time or times any Lender shall receive
(i) by payment, foreclosure,  setoff or otherwise, any proceeds of Collateral or
any payments with respect to the Obligations arising under, or relating to, this
Agreement or the other Loan Documents,  except for any such proceeds or payments
received by such Lender from Administrative  Agent pursuant to the terms of this
Agreement, or (ii) payments from Administrative Agent in excess of such Lender's
ratable portion of all such  distributions by Administrative  Agent, such Lender
promptly  shall turn the same over to  Administrative  Agent,  in kind, and with
such  endorsements  as may be required to negotiate  the same to  Administrative
Agent, or in same day funds, as applicable,  for the account of the Lender Group
and for  apportionment  and  application to the  Obligations in accordance  with
Section 3.03 hereof.

SECTION 12.13.    Withholding Tax.

(a) If any Lender is a "foreign  corporation,  partnership  or trust" within the
meaning of the IRC and such Lender  claims  exemption  from,  or a reduction of,
U.S.

                                      122

<PAGE>

withholding  tax under Sections 1441 or 1442 of the IRC, such Lender agrees with
and in  favor of  Administrative  Agent  and  Administrative  Borrower  (for the
benefit of  Borrower),  to deliver to  Administrative  Agent and  Administrative
Borrower:

(i) if such Lender claims an exemption from, or a reduction of,  withholding tax
under a United  States tax  treaty,  properly  completed  IRS Forms 1001 and W-8
before the  payment of any  interest in the first  calendar  year and before the
payment of any  interest in each third  succeeding  calendar  year during  which
interest may be paid under this Agreement;

(ii) if such Lender  claims that  interest  paid under this  Agreement is exempt
from United States  withholding  tax because it is effectively  connected with a
United  States trade or business of such  Lender,  two  properly  completed  and
executed  copies of IRS Form 4224 before the  payment of any  interest is due in
the first  taxable  year of such Lender and in each  succeeding  taxable year of
such Lender during which interest may be paid under this Agreement, and IRS Form
W-9; and

(iii) such other form or forms as may be required under the IRC or other laws of
the United  States as a condition to exemption  from,  or reduction  of,  United
States withholding tax.

Such Lender agrees promptly to notify  Administrative  Agent and  Administrative
Borrower of any change in circumstances which would modify or render invalid any
claimed exemption or reduction.

(b) If any Lender claims exemption from, or reduction of,  withholding tax under
a United  States tax treaty by  providing  IRS Form 1001 and such Lender  sells,
assigns,  grants a participation  in, or otherwise  transfers all or part of the
Obligations   of  Borrower  to  such  Lender,   such  Lender  agrees  to  notify
Administrative  Agent of the  percentage  amount  in which it is no  longer  the
beneficial  owner of  Obligations  of Borrower to such Lender.  To the extent of
such percentage amount,  Administrative  Agent will treat such Lender's IRS Form
1001 as no longer valid.

(c) If any Lender  claiming  exemption  from United  States  withholding  tax by
filing  IRS  Form  4224  with  Administrative  Agent  sells,  assigns,  grants a
participation  in, or  otherwise  transfers  all or part of the  Obligations  of
Borrower to such Lender, such Lender agrees to undertake sole responsibility for
complying with the  withholding  tax  requirements  imposed by Sections 1441 and
1442 of the IRC.

(d) If any Lender is entitled to a reduction in the applicable  withholding tax,
Administrative  Agent may withhold  from any interest  payment to such Lender an
amount  equivalent to the applicable  withholding  tax after taking into account
such reduction.  If the forms or other  documentation  required by clause (a) of
this Section are not  delivered to  Administrative  Agent,  then  Administrative
Agent may withhold from any interest  payment to such Lender not providing  such
forms or other documentation an amount equivalent to the applicable  withholding
tax.

                                      123

<PAGE>

(e) If the IRS or any other Governmental Authority of the United States or other
jurisdiction asserts a claim that Administrative Agent did not properly withhold
tax  from  amounts  paid  to or for  the  account  of any  Lender  (because  the
appropriate form was not delivered,  was not properly executed,  or because such
Lender failed to notify  Administrative Agent of a change in circumstances which
rendered the exemption from, or reduction of,  withholding tax  ineffective,  or
for any other reason) such Lender shall indemnify Administrative Agent fully for
all amounts paid,  directly or  indirectly,  by  Administrative  Agent as tax or
otherwise,  including penalties and interest, and including any taxes imposed by
any  jurisdiction  on the  amounts  payable to  Administrative  Agent under this
Section,  together with all Lender Group Expenses (including  attorneys fees and
expenses).  The  obligation  of the Lenders under this Section shall survive the
payment of all Obligations and the resignation or replacement of  Administrative
Agent.

SECTION 12.14. Several Obligations;  No Liability.  Notwithstanding that certain
of the Loan Documents now or hereafter may have been or will be executed only by
or in favor of an Agent in its  capacity as such,  and not by or in favor of the
Lenders, any and all obligations on the part of Administrative Agent (if any) to
make any credit available hereunder shall constitute the several (and not joint)
obligations  of the respective  Lenders on a ratable  basis,  according to their
respective  Commitments,  to make an amount of such  credit  not to  exceed,  in
principal amount,  at any one time  outstanding,  the amount of their respective
Commitments. Nothing contained herein shall confer upon any member of the Lender
Group any  interest  in,  or  subject  any  member  of the  Lender  Group to any
liability  for, or in respect of, the  business,  assets,  profits,  losses,  or
liabilities of any other member of the Lender Group. Each Lender shall be solely
responsible for notifying its  Participants of any matters  relating to the Loan
Documents  to the extent any such notice may be  required,  and no member of the
Lender Group shall have any obligation, duty, or liability to any Participant of
any other Lender.  Except as provided in Section  12.05,  no Agent or any Lender
shall have any liability for the acts of the other Agent or any other Lender. No
Lender shall be  responsible  to Borrower or any other Person for any failure by
any other Lender to fulfill its obligations to make credit available  hereunder,
nor to advance for it or on its behalf in connection with its Commitment, nor to
take  any  other  action  on its  behalf  hereunder  or in  connection  with the
financing contemplated herein.

                                      124

<PAGE>


                  IN WITNESS  WHEREOF,  the  parties  hereto  have  caused  this
Agreement to be executed by their respective officers thereunto duly authorized,
as of the date first above written.



                  CFI PROSERVICES, INC., an Oregon corporation


                  By:    /s/ Robert P. Chamness
                  Name:  Robert P. Chamness
                  Title: President & COO

                  ULTRADATA CORPORATION, a Delaware corporation and
                  successor  by  merger to UFO Acquisition Co.


                  By:    /s/ Robert P. Chamness
                  Name:  Robert P. Chamness
                  Title: President & COO

                  MONEYSCAPE HOLDINGS, INC., an Oregon corporation


                  By:    /s/ Robert P. Chamness
                  Name:  Robert P. Chamness
                  Title: President & COO

                  MECA SOFTWARE, L.L.C., a Delaware limited liability company


                  By:    /s/ Robert P. Chamness
                  Name:  Robert P. Chamness
                  Title: President & COO



                  ABLECO FINANCE LLC, a Delaware limited liability company, as
                  Collateral Agent and as a Lender


                  By:    /s/ Kevin Genda
                  Name:  Kevin Genda
                  Title: Senior Vice President

                                      125

<PAGE>

                  FOOTHILL CAPITAL CORPORATION, a California corporation, as
                  Administrative Agent and as a Lender


                  By:    /s/ William Shiao
                  Name:  William Shiao
                  Title: Vice President

                  LEVINE LEICHTMAN CAPITAL PARTNERS II, L.P., a California
                  limited partnership, as a Lender

                  By:      LLCP California Equity Partners II, L.P.,
                           a California limited partnership, its General
                           Partner

                           By:      Levine Leichtman Capital Partners, Inc., a
                                    California corporation, its General Partner


                                    By:/s/ Lauren B. Leichtman
                                       Lauren B. Leichtman
                                       Chief Executive Officer


                  FOOTHILL PARTNERS III, L.P., a Delaware limited partnership,
                  as a Lender


                  By:    /s/ M. E. Stearns
                  Name:  M. E. Stearns
                  Title: Managing General Partner



                                      126


<PAGE>

                                TABLE OF CONTENTS

                                                                            Page

ARTICLE I DEFINITIONS; CERTAIN TERMS...........................................1

         SECTION 1.01.           Definitions...................................1

         SECTION 1.02.           Terms Generally..............................32

         SECTION 1.03.           Accounting and Other Terms...................33

         SECTION 1.04.           Time References..............................33

ARTICLE II THE LOANS..........................................................33

         SECTION 2.01.           Commitments..................................33

         SECTION 2.02.           Making the Loans.............................34

         SECTION 2.03.           Notes; Repayment of Loans and other
                                 Obligations..................................37

         SECTION 2.04.           Interest.....................................38

         SECTION 2.05.           Reduction of Revolving Credit Commitment;
                                 Prepayment of Loans; Term and Termination....39

         SECTION 2.06.           Fees.........................................43

         SECTION 2.07.           Securitization...............................43

ARTICLE III PAYMENTS AND OTHER COMPENSATION...................................44

         SECTION 3.01.           Payments; Computations and Statements........44

         SECTION 3.02.           Payments to Lender Group, Return of
                                 Payments.....................................45

         SECTION 3.03.           Apportionment and Application of Payments....45

         SECTION 3.04.           All Loans to Constitute One Obligation.......47

         SECTION 3.05.           Loan Account; Statements of Account..........47

ARTICLE IV CONDITIONS TO LOANS................................................47

         SECTION 4.01.           Conditions Precedent to Effectiveness and the
                                 Initial Loan.................................47

         SECTION 4.02.           Conditions Precedent to Subsequent Loans.....54

                                       i
<PAGE>

ARTICLE V REPRESENTATIONS AND WARRANTIES......................................54

         SECTION 5.01.           Representations and Warranties...............54

ARTICLE VI COVENANTS OF THE LOAN PARTIES......................................64

         SECTION 6.01.           Affirmative Covenants........................64

         SECTION 6.02.           Negative Covenants...........................75

         SECTION 6.03.           Financial Covenants..........................81

ARTICLE VII MANAGEMENT, COLLECTION AND STATUS OF ACCOUNTS RECEIVABLE AND
OTHER COLLATERAL..............................................................86

         SECTION 7.01.           Collection of Accounts Receivable; Management
                                 of Collateral................................86

         SECTION 7.02.           Accounts Receivable Documentation............89

         SECTION 7.03.           Status of Accounts Receivable and Other
                                 Collateral...................................89

         SECTION 7.04.           Collateral Custodian.........................90

ARTICLE VIII EVENTS OF DEFAULT................................................91

         SECTION 8.01.           Events of Default............................91

ARTICLE IX ISSUANCE OF EQUITY INTERESTS TO HOLDCO AND OTHER WARRANTHOLDERS....94

         SECTION 9.01.           Authorization and Issuance of Warrants.......94

         SECTION 9.02.           Securities Act Matters.......................94

         SECTION 9.03.           Certain Taxes................................95

         SECTION 9.04.           Cancellation and Issuance....................95

ARTICLE X GUARANTY............................................................96

         SECTION 10.01.          Guaranty; Limitation of Liability............96

         SECTION 10.02.          Guaranty Absolute............................97

         SECTION 10.03.          Waiver.......................................97

         SECTION 10.04.          Continuing Guaranty; Assignments.............98

         SECTION 10.05.          Subrogation..................................98

                                       ii

<PAGE>

         SECTION 10.06.          Suretyship Agreement.........................98

ARTICLE XI MISCELLANEOUS......................................................99

         SECTION 11.01.          Notices, Etc.................................99

         SECTION 11.02.          Amendments, Etc.............................100

         SECTION 11.03.          No Waiver; Remedies, Etc....................102

         SECTION 11.04.          Expenses; Taxes, Attorneys' Fees............102

         SECTION 11.05.          Right of Set-off, Sharing of Payments, Etc..103

         SECTION 11.06.          Severability................................104

         SECTION 11.07.          Assignments and Participations..............104

         SECTION 11.08.          Counterparts................................108

         SECTION 11.09.          GOVERNING LAW...............................108

         SECTION 11.10.          CONSENT TO JURISDICTION; SERVICE OF PROCESS AND
                                 VENUE.......................................108

         SECTION 11.11.          WAIVER OF JURY TRIAL, ETC...................109

         SECTION 11.12.          Consent by the Lender Group.................109

         SECTION 11.13.          No Party Deemed Drafter.....................109

         SECTION 11.14.          Reinstatement; Certain Payments.............109

         SECTION 11.15.          Indemnification.............................109

         SECTION 11.16.          Records.....................................110

         SECTION 11.17.          Binding Effect..............................110

         SECTION 11.18.          Joint and Several...........................110

         SECTION 11.19.          Confidentiality.............................111

         SECTION 11.20.          [Intentionally Omitted].....................112

         SECTION 11.21.          Power of Attorney...........................112

         SECTION 11.22.          Concerning the Collateral and Related Loan
                                 Documents...................................112

                                       iii

<PAGE>

         SECTION 11.23.          Field Audits and Examination Reports,
                                 Confidentiality; Disclaimers by Lenders;
                                 Other Reports and Information...............113

         SECTION 11.24.          CFI as Administrative Borrower..............114

         SECTION 11.25.          Lender Group Side Letters...................115

         SECTION 11.26.          Legal Representation of Ableco and
                                 Foothill....................................115

ARTICLE XII THE AGENTS.......................................................115

         SECTION 12.01.          Appointment Powers and Immunities; Delegation
                                 of Duties, Liability of Agents..............115

         SECTION 12.02.          Reliance by Agents..........................117

         SECTION 12.03.          Defaults....................................118

         SECTION 12.04.          Rights as a Lender..........................118

         SECTION 12.05.          Costs and Expenses; Indemnification.........119

         SECTION 12.06.          Non-Reliance on Agents and Other Lenders....119

         SECTION 12.07.          Failure to Act..............................120

         SECTION 12.08.          Resignation of Agent........................120

         SECTION 12.09.          Collateral Sub-Agents.......................121

         SECTION 12.10.          Communications by Loan Parties..............121

         SECTION 12.11.          Collateral Matters..........................121

         SECTION 12.12.          Restrictions on Actions by Administrative Agent
                                 and the Lenders; Sharing Payments...........122

         SECTION 12.13.          Withholding Tax.............................122

         SECTION 12.14.          Several Obligations; No Liability...........124

                                       iv

<PAGE>



                                Table of Contents




                             SCHEDULES AND EXHIBITS
                             ----------------------


Schedule C-1                        Commitments
Schedule P-1                        CFI Class A Preferred Stock
Schedule 5.01(e)                    CFI Capital Stock
Schedule 5.01(f)                    Subsidiaries
Schedule 5.01(g)                    Litigation
Schedule 5.01(j)                    ERISA
Schedule 5.01(p)                    Real Property
Schedule 5.01(s)                    Operating Leases
Schedule 5.01(t)                    Environmental Matters
Schedule 5.01(u)                    Insurance
Schedule 5.01(w)                    Bank Accounts
Schedule 5.01(y)                    Intellectual Property
Schedule 5.01(z)                    Material Contracts
Schedule 5.01(ii)                   Inventory Locations; Places of Business
Schedule 5.01(jj)                   FEINs
Schedule 6.01(l)                    Collateral Locations
Schedule 6.02(a)                    Existing Liens
Schedule 6.02(b)                    Existing Indebtedness
Schedule 6.02(e)                    Existing Investments
Schedule 6.02(k)                    Existing Payment Restrictions

Exhibit B-1                         Form of Borrowing Base Certificate
Exhibit N-1                         Form of Notice of Borrowing
Exhibit O-1                         Form of Opinion of Primary Counsel
Exhibit O-2                         Form of Opinion of Special New York Counsel
Exhibit P-1                         Form of Permitted Subordinated Indebtedness
                                         Agreement
Exhibit R-1                         Form of Revolving Credit Note
Exhibit T-1                         Form of Term Note A
Exhibit T-2                         Form of Term Note B
Exhibit W-1                         Form of Warrant


                                       v

<PAGE>

<TABLE>
<CAPTION>

                                  SCHEDULE C-1
                                  (COMMITMENTS)

                                   Pro Rata Share
                     Revolving       (Revolving                     Pro Rata Share                   Pro Rata Share
                      Credit           Credit        Term Loan A     (Term Loan A     Term Loan B     (Term Loan B        Total
     Lender         Commitments     Commitments)     Commitments     Commitments)     Commitments     Commitments)     Commitments
     ------         -----------    --------------    -----------    --------------    -----------    --------------    -----------
<S>                 <C>            <C>               <C>            <C>               <C>            <C>               <C>
Foothill Capital    $15,000,000       100.00%        $15,000,000        42.86%           - 0 -          - 0 - %        $30,000,000
Corporation

Ableco Finance         - 0 -           - 0 -%        $10,000,000        28.57%        $7,500,000         25.00%        $17,500,000
LLC [*]

Styx Partners,         - 0 -           - 0 -%        $10,000,000        28.57%        $7,500,000         25.00%        $17,500,000
L.P. [*]

Levine Leichtman       - 0 -           - 0 -%           - 0 -           - 0 -%        $10,000,000        33.33%        $10,000,000
Capital Partners
II, L.P.

Foothill               - 0 -           - 0 -%           - 0 -           - 0 -%        $5,000,000         16.67%        $5,000,000
Partners III,
L.P.

All Lenders         $15,000,000       100.00%        $35,000,000       100.00%        $30,000,000       100.00%        $80,000,000

</TABLE>

                                  SCHEDULE C-1 CONTINUED
                                  (COMMITMENTS)


                    Pro Rata Share
                        (Total
     Lender          Commitments)

Foothill Capital         37.50%
Corporation

Ableco Finance          21.875%
LLC [*]

Styx Partners,          21.875%
L.P. [*]

Levine Leichtman        12.50%
Capital Partners
II, L.P.

Foothill                 6.25%
Partners III,
L.P.

All Lenders             100.00%

[*]  after  giving  effect to the  Assignment  and  Acceptance,  dated as of the
Effective  Date,  between  Ableco  Finance LLC, as assignor,  and Styx Partners,
L.P., as assignee, and accepted by Collateral Agent.




                            400 SIXTH AVENUE BUILDING
                            Third Amendment to Lease

                                 By and between:
             John Hancock Mutual Life Insurance Company ("Landlord")
                                       and
             CFI ProServices, Inc., an Oregon Corporation ("Tenant")

                                 August 11, 1999

Recitals:
1.       Landlord  and Tenant are parties to a Lease  Agreement  dated March 18,
         1994,  and to a First  Amendment to Lease dated July 8, 1996,  and to a
         Second  Amendment to Lease dated  January 11, 1999  (collectively,  the
         "Agreement").

2.       Pursuant to the  Agreement,  Tenant leases from landlord  approximately
         79,832 rentable square feet (RSF) on the second,  third,  fourth, tenth
         floors  as well as  Suites  905 and 906 on the  ninth  floor of the 400
         Sixth avenue  Building  known as Suites 200, 300, 400,  1000,  905, and
         906.

3. The term of the Agreement is through September 30, 2003.

4.       Pursuant to the Second  Amendment to Lease dated January 11, 1999, (the
         "Second Amendment"),  the occupancy date and rent commencement date for
         Suite 906 is August 1, 1999.

5. Tenant desires to occupy Suite 906 not later than May 24, 1999.

6.       Capitalized  terms used in this Third  Amendment  to Lease (this "Third
         Amendment")  without  definitions shall have the meanings given to them
         in the Agreement,  except as otherwise expressly provided in this Third
         Amendment.


Agreement:

Now, therefore, the parties agree as follows:

1.       Commencement and Expiration Date: The Commencement Date of the term for
         a portion of the Expansion  Area,  Suite 906, shall be May 24, 1999. As
         of May 24,  1999,  Tenant may fully occupy 4,812 RSF on the ninth floor
         known as Suite 906. The Agreement,  as amended by this Third Amendment,
         will expire as to the entirety of the Premises on September 30, 2003.

2.       Early Access:  Landlord shall provide Tenant with early access to Suite
         906 on May 14,  1999,  in  order  for  Tenant  to ready  Suite  906 for
         occupancy.

3.       Rent Commencement:  The  monthly  base rent for Suite 906 will begin on
         June 1, 1999.


<PAGE>


4.       Monthly Rent For Expansion  Area:  Section  4 of the  Second  Amendment
         is hereby  amended to read as follows in its entirety:

<TABLE>
<CAPTION>

                             Months                             SF              Rate ($/SF)         Monthly Rent
         -------------------------------------------           -----            -----------         ------------
         <S>                                                   <C>              <C>                 <C>
         April 1, 1999 - May 31, 1999                          2,909              $20.00              $4,848.33
         June 1, 1999 - March 31,  2000                        7,721              $20.00             $12,868.33
         April 1, 2000 - March 31,  2002                       7,721              $21.00             $13,511.75
         April 1, 2002 - March 31, 2003                        7,721              $22.00             $14,155.17
         April 1, 2003 - September 30, 2003                    7,721              $23.00             $14,798.58

</TABLE>


5.       Base Rent Schedule:  That section of the Second  Amendment headed "Base
         Rent Schedule" is hereby amended to read as follows in its entirety:

<TABLE>
<CAPTION>

                  Lease                 Original               Tenth
                  Term                   Lease                 Floor            Suites 905 & 906     Total Base Rent
             ----------------           ----------           ----------         ----------------     ---------------
             <S>                        <C>                  <C>                <C>                  <C>
             4/1/99 - 5/31/99           $72,729.00           $26,124.00            $4,848.33          $103,701.33
             6/1/99 - 6/30/99           $72,729.00           $26,124.00           $12,868.33          $111,721.33
             7/1/99 - 7/31/99           $78,261.50           $26,124.00           $12,868.33          $117,253.83
             8/1/99 - 3/31/00           $78,261.50           $27,707.00           $12,868.33          $118,836.83
             4/1/00 - 7/31/01           $78,261.50           $27,707.00           $13,511.75          $119,480.25
             8/1/01 - 3/31/02           $87,113.00           $30,478.00           $13,511.75          $131,102.75
             4/1/02 - 3/31/03           $87,113.00           $30,478.00           $14,155.17          $131,746.17
             4/1/03 - 9/30/03           $87,113.00           $30,478.00           $14,798.58          $132,389.58

</TABLE>


Except as amended by this Third Amendment, all other terms and conditions of the
Lease Agreement shall remain in full force and effect.

In witness  whereof,  the parties have executed  this Third  Amendment as of the
date first set forth above.

AFB/bdb
a3-cfi.doc

AGREED AND ACCEPTED                         AGREED AND ACCEPTED
John Hancock Mutual Life Insurance          CFI ProServices, Inc., Tenant
Company, Landlord

By:                                                           By:
Title:                                                        Title:
Date:                                                         Date:




               EMPLOYMENT CONFIDENTIALITY AND INVENTION AGREEMENT

         THIS EMPLOYMENT,  CONFIDENTIALITY AND INVENTION AGREEMENT ("Agreement")
is dated the 12th day of December, 1997, and is entered into by and between MECA
SOFTWARE,  L.L.C.,  a Delaware  corporation  ("Company"),  and Paul D.  Harrison
("Executive").

                              Statement of Purpose

         The  Company  and  Executive  previously  entered  into an Amended  and
Restated Employment, Confidentiality and Invention Agreement dated June 22, 1995
(the "Employment  Agreement") and Severance  Agreement dated June 30, 1997 ("the
Severance  Agreement").  The  Company  and the  Executive  desire to replace the
Employment  Agreement and the Severance  Agreement except for certain provisions
set forth more fully below.  Accordingly,  the following provisions supersede in
their entirety the Employment Agreement and the Severance Agreement effective as
of January 1,1998 (the AEffective Date@),  except that the provisions of Section
1.03 ( c ) of the  Employment  Agreement  dealing  with  payment  and vesting of
long-term  incentive  awards earned through the Effective Date shall continue to
apply; provided,  however, that if the vesting of Deferral Accounts is increased
to 100%  pursuant  to  Section  1.03 (c ) (iii)  of this  agreement,  then  such
long-term incentive awards shall become 100% vested as well.

                                   ARTICLE ONE

                                   EMPLOYMENT

         1.01B  Term of  Employment.  The  Company  hereby  agrees to employ the
Executive and Executive  hereby  accepts such  employment by the Company for the
period  beginning on the Effective  Date and ending  thirty-six  months from the
Effective Date ("Employment Period"), subject to the provisions of Section 1.07.
Any  termination  or expiration of this  Agreement  shall not be effective as to
those  portions of this  Agreement  which,  by their  express terms as set forth
below, require performance by any party following termination of this Agreement.

         1.02 B Duties. Executive is employed by the Company to:


                           (a) serve in an executive management capacity for the
Company subject to the authority and direction of the Board of Directors of  the
Company  and  its  more  senior  executives and,  subject to the foregoing,  the
Executive  shall  have  such  authority  and  responsibility  and  duties as are
normally associated with such position; and

                           (b) perform  such other  duties and  responsibilities
and  exercise  such  other  authority  and have such other titles transferred as
the Board of Directors of more senior  executives  of the Company may, from time
to  time,   reasonably   prescribe  (giving  due  consideration  to  Executive's
experience  and  expertise);  provided,  however,  that the  Company  shall  not
relocate  Executive beyond 35 miles from Executive's  present business  location
without Executive=s prior consent; and

CONFIDENTIAL  TREATMENT  HAS  BEEN  REQUESTED  AS TO  CERTAIN  PORTIONS  OF THIS
DOCUMENT.

                                       1

<PAGE>

                           (c) so long  as  Executive  is  employed  under  this
Agreement,  devote  Executive's  full  business  time and efforts exclusively on
behalf of the Company.  Executive  shall not be prohibited form engaging in such
personal, charitable, or other nonemployment activities as do not interfere with
Executive=s  full-time  employment  hereunder and which do not violate the other
provisions of this  Agreement.  Executive shall comply fully with all reasonable
policies of the Company as are from time to time in effect.

         1.03B Compensation. (a) Base Salary. The Company shall pay to Executive
during the  Employment  Period a minimum  gross salary at an annual rate of $ **
(the "Base  Salary"),  payable  monthly  or at any  shorter  pay  periods as the
Company may form time to time use for its other executive employees.

                  (b) Short Term Incentive  Awards.  The Company shall establish
for  Executive  for each  "Performance  Year"  (as  defined  below)  during  the
Employment Period a short term incentive arrangement pursuant to which Executive
shall  have  the  opportunity  to earn an  award  based  on the  achievement  of
specified performance criteria during the applicable Performance Year. The award
for a Performance  Year shall have a targeted  amount of not less than $ **, but
the actual amount paid, if any, will depend on the level of  achievement  of the
specified performance criteria and shall be no less than $ ** and no more than $
**. Any earned short term  incentive  award shall be payable  within ninety (90)
days following the end of the applicable  Performance Year. For purposes of this
Agreement,  "Performance  Year" means each of the calendar years 1998,  1999 and
2000.

                           (c)      Long Term Incentive Award.  Executive shall
be eligible to receive long term incentive award in accordance with the
following provisions:


                           (i)      Variable Award.  As of the last day of each
Performance  Year,  Executive  shall be  awarded a sum  equal to the Short  Term
Incentive  awarded  for such  Performance  Year  pursuant  to Section  1.03 (b),
subject to the provisions of this Section 1.03 (c).  Amounts awarded pursuant to
this Section 1.03 (c) (I), if any, shall be credited to the Deferral  Account as
of such  day.  A  separate  Deferral  Account  shall  be  established  for  each
Performance Year.

CONFIDENTIAL  TREATMENT  HAS BEEN  REQUESTED  WITH  RESPECT  TO THE  INFORMATION
CONTAINED  WITHIN THE "[**]"  MARKINGS.  SUCH MARKED  PORTIONS HAVE BEEN OMITTED
FROM THIS FILING AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE
COMMISSION.

                                       2

<PAGE>

                  (ii)  Interest  Credits.  As of the last day of each  calendar
year,  each Deferral  Account shall be credited with interest in an amount equal
to the balance of the Deferral  Account as of the beginning of such  Performance
Year times the yield to maturity on five (5) year U.S. Treasury Bonds determined
as of the last business day of the immediately preceding Performance Year.


                  (iii)  Vesting.  As of  the  last  day of  the  calendar  year
following  the  Performance  Year for which a Deferral  Account was  established
one-third  (1/3) of the balance of such  Deferral  Account as of such date shall
become  vested.  As of the last day of the second  calendar  year  following the
Performance Year for which a Deferral  Account was established  two-thirds (2/3)
of the balance of such Deferral Account as of such date shall become vested.  As
of the last day of the third  calendar year  following he  Performance  Year for
which a Deferral  Account was  established  all of the balance of such  Deferral
Account shall become vested. All Deferral Accounts shall become 100% vested upon
the end of the  Employment  Period or upon  termination of the Employment of the
Executive, other than a voluntary termination by Executive or termination by the
Company for cause,  prior to the end of the Employment  Period.  Notwithstanding
the  foregoing,  in the  event of  Executive's  death or  Atotal  and  permanent
disability@  (as  defined in Section  1.06  below),  the amount  credited to the
Deferral  Account  as of  the  date  of  such  death  or  Atotal  and  permanent
disability@ shall become fully (100%) vested as of such date.

                           (iv)  Forfeiture  and  Cessation  of Credits.  In the

event  Executive's  employment  with  the  Company is terminated by the Employee
voluntarily or by the Company for cause (as defined in Section  1.07(a),  below)
prior to the Deferral  Account  becoming fully (100%) vested in accordance  with
subparagraph  (iv) above,  then (i) any unvested portion of the Deferral Account
shall be  forfeited  as of the  date of such  termination  and  (ii) any  vested
portion of the Deferral  Account that has not been  previously  paid but instead
has been further  deferred by the parties shall be paid in  accordance  with the
applicable  deferral  agreement,  if any,  between  the  parties  and no further
amounts (including award under subparagraph (i) above and interest credits under
subparagraph (iii) above) shall be credited to any Deferral Account.

                           (v) Payment.  As of the date an amount becomes vested
in  the  Deferral  Account  in  accordance with  subparagraph  (iv) above,  such
amount  shall  become  payable  to  Executive,  reduced  by any  amount(s)  that
previously became payable to Executive in accordance with this subparagraph (v).
Any such  amount  shall be paid to  Executive  in a single cash  payment  within
ninety (90) days after such date;  provided,  however,  that the parties reserve
the right to provide for the further  deferral of any such amount in  accordance
with their mutual agreement from time to time.

                           (vi)     Miscellaneous.  Executive's rights and
interests  in the  Deferral  Account  may  not be  assigned  or  transferred  by
Executive. The amount credited to the Deferral Account shall be an unsecured and
unfunded  obligation of the Company. To the extent Executive acquires a right to
receive  payments  form the Deferral  Account  under this Section 1.03 (c), such
right shall be no greater  the right of any  unsecured  general  creditor of the
Company.  Nothing contained in this Section 1.03 (c) shall be deemed to create a
trust  of any  kind  or any  fiduciary  relationship  between  the  Company  and
Executive.

                                       3

<PAGE>

         1.04 B Business Expenses.  The Company shall promptly pay directly,  or
reimburse Executive for, all business expenses,  to the extent such expenses are
paid or incurred by  Executive  during the term  hereof in  accordance  with the
Company  policy  approved by the Board of Directors of the Company and in effect
form time to time and to the extent such expenses are  reasonable  and necessary
to the conduct by Executive of the business of the Company.

         1.05B Fringe Benefits.  During the Employment Period, the Company shall
provide to Executive such insurance, vacation sick leave and other like benefits
as are approved by the Board of Directors of the Company and provided  form time
to time to the other  management-level  employees holding similar positions with
the Company.

         1.06 B Death;  Disability.  Upon the death of Executive or in the event
of the Executive's  'total and permanent  disability," the Employment Period and
the payments  under  Sections 1.03 (a ) and 1.05 to Executive  shall cease as of
the end of the month during which either such event may occur.  In addition,  no
payments  under  Section  1.03 (b)  shall be made if such  death or  'total  and
permanent  disability'  occurs prior to the payment date  therefor,  and Section
1.03 (c) shall govern  regarding the effect of  Executive's  death or "total and
permanent  disability" on any awards thereunder.  Executive shall be entitled to
receive such payments as may be provided  under any benefit plans  maintained by
the Company and  applicable to the Executive.  "Total and permanent  disability"
shall have the meaning  provided in any  long-term  disability  or similar  plan
maintained  form time to time by the Company or, in the absence  thereof,  shall
mean the  inability,  in the opinion of a physician  selected by the Company and
reasonably  acceptable  to  Executive,   of  Executive  to  perform  Executive's
employment  duties  under this  Agreement by reason of  Executive's  physical or
mental illness or condition of permanent or indefinite duration.

         1.07 B Other  Termination  of Employment  and  Employment  Period.  The
employment  of Executive  under this  Agreement may be terminated by the Company
during the  Employment  Period in accordance  with  subsections  1.07 (a) or (b)
below.

                  (a) Executive's employment may be terminated by the Company if
"cause" for such  termination  exists and the Company  serves  written notice of
such  termination  upon Executive.  As used in this Agreement,  the term "cause"
shall refer only to any one or more of the following grounds:

                  (i)      commission of an act of dishonesty, including, but
not limited to, misappropriation of funds or any property of the Company;

                  (ii)     engaging in business-related activities or conduct
injurious to the reputation of the Company;

                  (iii) incompetently performing Executive=s assigned duties and
responsibilities  or failing to manage the Company in a manner  consistent  with
the directions of the Board of Directors of the Company (after 30-

                                       4
<PAGE>

days following the written notice  described  above from the Company  specifying
such incompetent  performance or lack of performance and Executive's  failure to
cure or remedy the same within such 30-day period);

         gross insubordination by Executive;

                  (v) the  violation of any of the terms and  conditions of this
Agreement  (so  long  as  such  violations  continue)  or any  material  written
agreement or  agreements  Executive may from time to time have with the Company;
or

                  (vi)  conviction of Executive for a misdemeanor  (involving an
act of moral turpitude) or a felony.

In the event  Executive=s  employment is terminated under this Section 1.07 (a),
Executive's  Base Salary under Section 1.03 (a) and Executive's  fringe benefits
under  Section  1.05 shall be paid through the date of such  termination  and no
payments under Section 1.03 (b) shall be made if such  termination  occurs prior
to the  payment  date  therefor.  In  addition,  Section  1.03 (c) shall  govern
regarding the effect of a termination of employment on any awards thereunder.

                  (b)  The  Company  may,  in  its  sole  discretion,  terminate
Executive=s  employment  with the  company  upon 30 days' prior  written  notice
without cause. Upon termination of Executive's  employment  without cause during
the Employment Period, the Company shall continue to pay Executive=s Base Salary
and provide the  benefits  described  in Section 1.05 through the balance of the
year within which such notice was given and thereafter for an additional  period
of twelve (12)  months or the balance of the  Employment  Period,  whichever  is
longer (the  "Additional  Period").  Payments of the target amount under Section
1.03 (b) shall be made with respect to a Performance Year under Section 1.03 (b)
if such termination occurs prior to the end of such Performance Year and for the
Additional  Period,  and payments  under  Section 1.03 (c) shall be made for the
Performance  Year in which such termination  occurs.  Upon any expiration of the
Employment Period or cessation of Executive's employment hereunder,  the Company
shall have no further  obligations  under this Agreement and no further payments
shall be  payable  by the  Company  to  Executive,  except as  provided  in this
subsection  (b) or Section 1.03 (c) and except as required by the express  terms
of any written benefit plans or written  arrangements  maintained by the Company
and  applicable  to Executive  at the time of such  termination,  expiration  or
cessation of Executive's employment.

         1.08 B Change in Work Location, Duties or Base Salary. Without limiting
the  definition  of "cause"  under Section  1.07(a),  if the Company's  Board of
Managers  requests in writing that  Executive (i) relocate  beyond 35 miles form
Executive's   present  business  location  or  (ii)  significantly   change  his
employment duties, and Executive declines either such request, then such request
shall be deemed to be  termination  of  Executive's  employment  by the  Company
without  cause.  In  addition,  if the Company  decreases  the  aggregate of (A)
Executive's  Base  Salary (as  defined in Section  1.03 (a) and (B)  Executive's
short term  incentive  award  target (as  described in Section 1.03 (b)) by more
than  10% in any  one  year  period  and  Executive  declines  to  continue  his
employment by the Company  within three months after the initial  effective data
of such  decrease,  then such decrease  shall be deemed to be a  termination  of
Executive's employment by the Company without cause.

                                       5

<PAGE>

                                   ARTICLE TWO

                         CONFIDENTIALITY AND INVENTIONS

         2.01 B Background and Relationship of Parties.  The parties acknowledge
that the  Company  has  been and will be  engaged  in a  continuous  program  of
acquisition,  research,  development  and  production  respecting  its business,
present and future,  and that, in connection with Executive=s  employment by the
Company,  Executive  is and  will be  expected  to make  or have  access  to new
contributions  and  inventions  of value  to the  Company  and that  Executive's
employment  creates a relationship of confidence and trust between Executive and
the Company with respect to any  information  applicable  to the business of the
Company or  applicable  to the business of any client or customer of the Company
which has been or may be made known to  Executive  by the Company or by any such
client or customer or has been or may be learned by Executive  during any period
of Executive's employment with the Company. Executive possesses and had and will
possess  or have  unfettered  access  to  information  that  has  been  created,
discovered,  developed,  acquired  or  otherwise  become  known  to the  Company
(including,  without  limitation,  information  created,  acquired,  discovered,
developed, or made known to Executive prior to and during the Employment Period)
and which has commercial value in the business in which the Company has been and
will  be  engaged  and has not  been  publicly  disclosed  by the  Company.  All
information described above hereinafter called AProprietary Information.@ By way
of illustration,  but not limitation,  Propriety  Information includes hardware,
formulae, processes,  software,  documentation,  data, programs, know-how, trade
secrets,   improvements,   discoveries,   developments,   designs,   inventions,
techniques,  marketing  plans,  product  information,   business  and  financial
information  and  plans,   strategies,   forecasts,   new  products,   financial
statements, budgets, projections, licenses, prices, acquisition plans, costs and
lists of customers and suppliers.  The term Asuppliers@ as used herein includes,
without  limitation,   information  providers,  system  operators,   third-party
software and hardware  developers and other  independent  contractors  supplying
goods or  services to the  Company.  Proprietary  Information  shall not include
information  which is now or  hereafter  is made  public by third  parties  in a
lawful  manner or made  public  by  parties  hereto  without  violation  of this
Agreement.

         2.02 B Inventions and Proprietary Information are Property of the
Company.  (a)  Executive  has or will  promptly  disclose to the Company (or any
persons designated by it) all discoveries,  developments, designs, improvements,
inventions, formulae, software, hardware, documentation,  processes, techniques,
know-how, trade secrets and data, whether or not patentable or registrable under
copyright  or similar  statutes,  made or  conceived  or reduced to  practice or
learned by Executive,  either alone or jointly with others, during the period of
Executive's  employment  (whether or not during regular  business  hours) by the
Company and that result from or are conceived  during the  performance  of tasks
which have been,  or that are or will be assigned to or otherwise  undertaken by
Executive  or that  relate to the  business  or  products of the Company or that
result form use of property,  equipment, or premises owned, leased or contracted
for by the Company. All such discoveries,  developments,  designs, improvements,
inventions, formulae, software, hardware, documentation,  processes, techniques,
know-how, trade secrets and data are hereinafter referred to as AInventions.@

          All  Proprietary  Information  and all Inventions are and shall be the
sole property

                                       6

<PAGE>

of the Company and its  assigns,  and it shall be the sole owner of all patents,
copyrights,   trademarks,  names  and  other  rights  in  connection  therewith,
Executive  hereby  assigns to the Company any rights  Executive  may have or may
acquire in such Proprietary Information and Inventions. At all times, during the
Employment  Period and thereafter,  Executive will keep in strictest  confidence
and trust all Proprietary  Information and Inventions and Executive will not use
or disclose any Proprietary Information or Inventions without written consent of
the Company,  except as may be necessary  in the ordinary  course of  performing
duties as an  employee  of the Company or as may be required by law or the order
of any court or governmental  authority.  As to all Inventions,  Executive shall
assist the Company in every  proper way (but at the  expense of the  Company) in
obtaining and form time to time enforcing patents,  copyrights, and other rights
and protections relating to Inventions in any and all countries and to that end,
Executive  will execute all documents for use in applying for and obtaining such
patents,  copyrights  and  other  rights  and  protections  and  enforcing  such
Inventions as the Company may desire,  together with any assignments thereof, to
the Company or persons designated by either of them.  Executive's  obligation to
assist the Company in obtaining  and  enforcing  patents,  copyrights  and other
rights and  protections  relating to  Inventions in any way and in all countries
shall continue  beyond the  Employment  Period,  but the Company  shall,  unless
Executive's  Employment with the Company continues beyond the Employment Period,
compensate  Executive at a reasonable  rate after  termination of the Employment
Period for the time  actually  spent by  Executive at the request of the Company
for such  assistance.  In the event the  Company  is  unable,  after  reasonable
effort, to secure the signature of Executive on any document or documents needed
to apply for or procure any  patent,  copyright,  or other  right or  protection
relating to an  invention,  whether  because of  Executive's  physical or mental
incapacity or for any other reason whatsoever,  Executive irrevocably designates
and  appoints  the Company and its duly  authorized  officers  and agents as the
agent and  attorney-in-fact  of  Executive to act for and in behalf and stead of
Executive to execute and file any such application or applications and to do all
other  lawfully  permitted  acts to further  the  prosecution  and  issuance  of
patents, copyrights or similar protections thereon with the same legal force and
effect as if executed by Executive.

                  (c) In the event of the  termination  (during  the  Employment
Period or thereafter)  of  Executive's  employment by the Company for any reason
(including  no  reason),  Executive  shall  promptly  deliver to the Company all
copies of all documents, notes, drawings,  specifications,  programs,  software,
hardware, documentation, data and other materials of any nature belonging to the
Company  and  obtained  during the  course of  Executive's  employment  with the
Company.  Executive will not remove any of the foregoing or any  reproduction of
any of the  foregoing  or any  Proprietary  Information  or  Invention  that  is
embodied in a tangible medium of expression.

         2.03 B  Confidentiality  of  Agreement.  Executive  shall  keep in full
confidence  all  information   concerning  this  Agreement,   including  without
limitation   the  amount  of  Executive's   Base  Salary  and  incentive   award
opportunities,  except  (i) to the  extent  disclosure  is made  to more  senior
executives of the Company or with the Company=s prior written  consent,  (ii) to
the  extent  disclosure  is or may be  required  by  applicable  law or (iii) in
connection with  Executive's  financial  planning (e.g.,  estate  planning,  tax

                                       7

<PAGE>

planning, loan or other financing applications, etc).

                                  ARTICLE THREE

                                 NON-COMPETITION

         3.01 B During and After  Employment.  During the "Covenant  Period" (as
defined below), Executive shall not engage in, or own or control any interest in
(except as a passive investor in publicly-held companies,  holding less than one
percent  of its  outstanding  securities),  or act as an  officer,  director  or
employee  of, or  consultant,  advisor or lender to,  any firm,  corporation  or
institution  which provides,  publishes,  manufactures,  or markets any computer
software  products  or  services  and  related  documentation  which the Company
provides, publishes, manufactures or markets (or which the Company is engaged in
evaluating or  developing).  For purposes of this Agreement,  "Covenant  Period"
means and refers to the period  during which  Executive is actually  employed by
the Company  plus (i) the  remainder  of the  Employment  Period if  Executive's
employment is terminated in accordance  with  provisions of Section 1.07 (a), or
(ii) the period  during which amounts are payable by the Company to Executive in
accordance with the provisions of Section 1.07 (b) if Executive's  employment is
terminated in accordance with the provisions of Section 1.07 (b).

         3.02 B Non-Hiring of Company Employees. During the Covenant Period, the
Executive  will not  recruit,  solicit or hire any  employee  of the  Company or
otherwise  induce any such  employee to leave the  employment  of the Company to
become an employee of or otherwise be associated  with  Executive or any company
or business with which Executive is or may become associated.

         3.03 B  Non-Solicitation  of  Customers.  During the  Covenant  Period,
Executive will not directly or indirectly, by or for the Executive or with or on
behalf of any other  person,  partnership,  corporation,  firm or other  entity,
solicit,  call upon or  otherwise  contact any  "Customer  of the  Company"  (as
defined  below) for the purpose of providing to such Customer of the Company the
types of services or products normally provided by the Company to its customers.
For purposes of this Section 3.03, "Customer of the Company" means and refers to
(A) each  customer  served by the  Company  during  the  period  of  Executive's
employment  hereunder  and (B) each person or entity  formally  solicited by the
Company  during the six (6) month period  ending on the date of  termination  of
Executive's employment hereunder.

         3.04 B No  Conflicts.  Executive  represents  that the  performance  by
Executive of all the terms of this Agreement, as a former or continuing employee
of the Company has not,  does not and will not breach any  agreement as to which
Executive is or was a party and which requires Executive to keep any information
in  confidence or in trust.  Executive has not entered into,  and will not enter
into, any agreement either written or oral in conflict  herewith.  Executive has
not  brought  with  Executive  to the  Company  nor  will  Executive  use in the
performance  of  employment  responsibilities  at the  Company  any  proprietary
materials or documents of a former employer that are not generally  available to
the public,  unless  Executive has obtained express written  authorization  from
such

                                       8

<PAGE>

former  employer for their  possession  and use.  Executive has delivered to the
Company a true and  correct  copy of any  employment,  proprietary  information,
confidentiality  or  non-competition  agreement  to which  Executive is or was a
party with any former employers, which remains or may remain in effect as of the
date of Executive's first employment by the Company and which Executive was able
to obtain a copy of.  Executive  has not and will not breach any  obligation  of
confidentiality  that Executive may have to former employers and Executive shall
fulfill all such obligations during Executive's employment with the Company.

         3.05 B Reasonableness of Restrictions.  Executive acknowledges that the
restrictions  contained  in  this  Agreement  are  reasonable,  but  should  any
provisions  of this  Agreement  be  determined  invalid,  illegal  or  otherwise
unenforceable  or unreasonable in scope by any court of competent  jurisdiction,
the  validity,  legality  and  enforceability  of the other  provisions  of this
Agreement shall not be affected thereby and the provision found invalid, illegal
or otherwise  unenforceable or unreasonable,  shall be considered by the Company
to be amended as to scope of protection,  time or geographic area (or any one of
them, as the case may be) in whatever  manner is  considered  reasonable by that
court and, as so amended, shall be enforced.

                                  ARTICLE FOUR

                                  MISCELLANEOUS

         4.01  B  Entire  Agreement.   This  Agreement  constitutes  the  entire
agreement and  understanding  between the Company and Executive  concerning  the
subject matter hereof and any other agreements between the Company and Executive
concerning the subject matter hereof are terminated without further liability of
any party thereto.  No  modification,  amendment,  termination or waiver of this
Agreement  shall be binding unless in writing and signed by Executive and a duly
authorized officer of the Company. Failure of the Company or Executive to insist
upon strict  compliance  with any of the terms,  covenants or conditions  hereof
shall not be deemed a waiver of such terms, covenants and conditions.

         4.02 B Specific Performance by Executive.  Executive  acknowledges that
money damages alone will not adequately compensate the Company for breach of any
of Executive's  covenants and agreements herein and, therefore,  in the event of
the breach or threatened  breach of any such covenant or agreement by Executive,
in addition to all other remedies  available to the Company at law, in equity or
otherwise,  the  Company  shall be  entitled  to  injunctive  relief  compelling
specific  performance of (or other compliance with) the terms hereof.  The party
adjudged  by a court of  competent  jurisdiction  to be the losing  party to any
legal  action  under this  Section 4.02 shall pay the legal fees of the party so
adjudged to be the successful party.

         4.03 B  Survival.  This  Agreement  shall  be  binding  upon  Executive
irrespective of the duration of Executive's  employment by the Company, the date
of or reasons for the termination of Executive's  employment by the Company,  or
the amount of  Executive's  salary or wages.  The  provisions of Article Two and
Article Three shall survive (i) the

                                       9

<PAGE>

termination of Executive's employment by the Company irrespective of the reasons
for such  termination  and (ii) the expiration of this  Agreement  regardless of
whether Executive  remains employed with the Company after such expiration,  and
such provisions shall not in any way be modified,  altered or otherwise affected
by Executive's termination or this Agreement=s expiration.

         4.04 B Successors and Assigns. This Agreement shall be binding upon and
inure to the benefit of Executive and the heirs, executors and administrators of
Executive or Executive's estate and property and shall be binding upon and inure
to the benefit of the Company and its successors and assigns.  Executive may not
assign or transfer  to others the right to receive  payments  hereunder  nor the
obligation to perform duties hereunder.

         4.05 B Executive's Acknowledgement. EXECUTIVE ACKNOWLEDGES THAT, BEFORE
PLACING  Executive's  SIGNATURE  HEREUNDER,   EXECUTIVE  HAS  READ  ALL  OF  THE
PROVISIONS OF THIS EMPLOYMENT,  CONFIDENTIALITY AND INVENTION AGREEMENT, AND HAS
THIS DAY RECEIVED A COPY HEREOF.

         4.06 B Taxes.  From any  payments due  hereunder to Executive  form the
Company,  there shall be withheld amounts reasonably  believed by the Company to
be  sufficient  to satisfy  liabilities  for federal,  state and local taxes and
other charges.  Executive  remains primarily liable to such authorities for such
taxes and charges to the extent not actually paid the Company.

         4.07 B Notices.  Notices  hereunder shall be deemed delivered five days
following deposit thereof in the United States mails (postage prepaid) addressed
to Executive at the Company  location where Executive is primarily  employed and
to the Company at 55 Walls Drive,  Fairfield,  Connecticut 06430, ATTN: Chairman
of the Board.

         4.08 B Life Insurance.  Executive  acknowledges that the Company has an
insurable  interest in the life of the Executive and that Executive  will,  from
time to time as  requested  by the  Company,  cooperate  with the Company in its
purchase (at its sole cost) of life insurance on the life of the Executive, such
insurance to be payable to and owned by the Company.

                                       10

<PAGE>


         This  Agreement  is to be  governed  by,  constructed  and  enforced in
accordance  with,  the laws of the State of  Connecticut.  This Agreement may be
executed in one or more  counterparts  which,  together,  shall  constitute  the
agreement of the parties hereto.

         IN WITNESS  WHEREOF,  Executive has hereunto set  Executive's  hand and
seal and the  Company  has caused  this  Agreement  to be  executed  by its duly
authorized officer, all as of the day and year first above written.

WITNESS:


/s/ Steven R. Bump Jr.                   /s/ Paul D. Harrison
- ----------------------------             ---------------------------
Name: Steven R. Bump Jr.                 Paul D. Harrison

                                         "Executive"

                                         MECA SOFTWARE, L.L.C.,
                                         A Delaware Corporation


                                         By: /s/ Amy Woods Brinkley
                                             ------------------------
                                             Name:  Amy Woods Brinkley
                                             Title: EVP

                                         "Company"  MECA Compensation Committee

<PAGE>

                                    AGREEMENT

         THIS  AGREEMENT  made  this  27th  day of May,  1999 by and  among  CFI
ProServices,  Inc., an Oregon  corporation with a principal place of business in
Portland,  Oregon  ("Company"),   MECA  Software,  L.L.C.,  a  Delaware  limited
liability company with offices in Trumbull,  Connecticut ("MECA Software"),  and
Paul D. Harrison, of Newtown, Connecticut ("Executive").


                              STATEMENT OF PURPOSE

         A. Executive and MECA Software are parties to that certain  Employment,
Confidentiality   and  Invention   Agreement,   dated  December  12,  1997  (the
"Agreement"), a copy of which is attached hereto as Exhibit A.


Effective  as of May  17,  1999,  the  Company  acquired  all  of the  ownership
interests  of  MECA  Software  (the  "Acquisition"),   and,  subsequent  to  the
Acquisition,  MECA Software is a wholly owned  subsidiary of the Company (or its
affiliates).  The Company has requested  Executive  remain with MECA Software to
aid in the  transition  of  ownership  and the  Executive  has  agreed to do so,
subject to the terms and conditions set forth herein.

                                    AGREEMENT

Executive  agrees to remain  employed by MECA  Software  through  and  including
January 2, 2000 pursuant to the terms of the Agreement,  as modified herein, and
agrees to perform such duties as are reasonably required of him by the Company.

To the extent such notice is deemed  necessary  by any party to this  agreement,
Executive, the Company and MECA Software each hereby acknowledge and give notice
that Executive's  employment with MECA Software is hereby terminated,  effective
as of  January 2,  2000.  The  parties  agree  that the  effective  date of such
termination  shall not be changed  without the written consent of all parties to
this Agreement.

Article 1 of the  Agreement  (except for the last  sentence of Section  1.01 and
Section  1.04  thereof) is hereby  deleted in its  entirety  and the terms there
stated shall be of no further force and effect.  Notwithstanding  the foregoing,
the parties hereby  acknowledge  and agree that the  compensation  to be paid to
Executive  pursuant  to  paragraph  4  of  this  Agreement  represents  amounts,
obligations and  liabilities  arising from such Article 1, and this Agreement is
not intended to modify,  increase or enlarge the  obligations  of the Company or
MECA Software under the Agreement.

CONFIDENTIAL  TREATMENT  HAS  BEEN  REQUESTED  AS TO  CERTAIN  PORTIONS  OF THIS
DOCUMENT.

                                       1


<PAGE>

The Company and MECA Software  hereby agree that MECA Software shall  compensate
Executive as follows (such compensation to be in lieu of any compensation due to
Executive under the Agreement):


         Base Salary.  From the date hereof  through  December  31,  2000,  MECA
         Software  shall pay to  Executive a gross salary at an annual rate of $
         **, payable twice monthly.

         Lump Sum Payments.

                  On or before  January 31,  2000,  MECA  Software  shall pay to
                  Executive a lump sum payment of $ **.

                  On or before  January 31,  2001,  MECA  Software  shall pay to
                  Executive a lump sum payment of $ **.

                  The  foregoing  lump sum payments  shall be made via corporate
                  check or wire  transfer of funds,  at the  discretion  of MECA
                  Software or the Company.


         MECA  Software  shall  continue to provide to the  Executive the fringe
         benefits set forth in Section 1.05 of the  Agreement  through  December
         31, 2000, other than fringe benefits  involving the payment of money or
         stock to the Executive (e.g.,  payments with respect to a bonus, profit
         sharing, retirement, severance or other such plan).

         The  payments  set  forth  in this  paragraph  4 shall  be in  complete
         satisfaction of all obligations owing from the Company of MECA Software
         to Executive pursuant to the Agreement,  any other employment agreement
         between Executive and MECA Software of the Company,  or this agreement,
         including any obligations to pay interest on such obligations.

         In the event MECA  Software or the Company  shall fail to pay Executive
         the lump sum payments  set forth  hereinabove  on the dates  specified,
         MECA Software or the Company shall pay Executive interest on the unpaid
         balance  at the rate of ten  percent  (10%)  per  annum.  In the  event
         Executive  commences  litigation or other dispute resolution to enforce
         the  provisions  of this  paragraph  4, the losing party in such action
         shall pay to the prevailing  party such prevailing  party's  reasonable
         attorney's fees and court costs incurred in such action  (including any
         appeals thereon).

The  obligations  of MECA or the  Company  to make  the  payments  set  forth in
paragraph 4 hereunder shall not be reduced or otherwise  affected as a result of
Executive's death or

CONFIDENTIAL  TREATMENT  HAS BEEN  REQUESTED  WITH  RESPECT  TO THE  INFORMATION
CONTAINED  WITHIN THE "[**]"  MARKINGS.  SUCH MARKED  PORTIONS HAVE BEEN OMITTED
FROM THIS FILING AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE
COMMISSION.

                                       2


<PAGE>

disability.

With respect to Section 3.02 of the Agreement only, the Covenant Period (as such
term is defined in Section 3.01 of the Agreement) shall mean the period from the
date hereof  through  December 31,  2001.  For all other  purposes,  the parties
acknowledge that the Covenant Period shall end effective December 31, 2000.

In  addition  to  Executive's  obligations  set  forth  in  Article  Two  of the
Agreement,  Executive agrees that Executive will not disparage,  take any action
to disparage,  nor encourage others to disparage,  the Company or MECA Software,
or either of their affiliate organizations.

The Company and/or MECA Software agree that after October 1,1999,  Executive may
request and neither the Company or MECA Software will unreasonably  withhold the
approval of time off to search for new employment.

The Company  hereby  ratifies all of the terms and  conditions  of the Agreement
dated December  12,1997 and shall be bound by said Agreement  which shall remain
in full force and effect, except as may be modified herein.

         The terms and conditions of the within  Agreement shall be binding upon
and inure to the benefit of the parties  hereto,  their  heirs,  successors  and
assigns.

CFI ProServices, Inc.


By: /s/ Jeffrey P. Strickler
    ------------------------
Name:  Jeffrey P. Strickler
Its:   Vice President & General Counsel


MECA Software, L.L.C.


By: /s/ Kathleen M. Bromage
    ------------------------
Name:  Kathleen M. Bromage
Its:   Chief Operating Officer


/s/ Paul D. Harrison
- ------------------------
Paul D. Harrison, Executive



<TABLE> <S> <C>

<ARTICLE> 5
<MULTIPLIER> 1,000

<S>                                        <C>
<PERIOD-START>                              Jan-01-1999
<PERIOD-TYPE>                                 6-MOS
<FISCAL-YEAR-END>                          Dec-31-1999
<PERIOD-END>                               Jun-30-1999
<CASH>                                             4,370
<SECURITIES>                                         206
<RECEIVABLES>                                     34,009
<ALLOWANCES>                                       2,784
<INVENTORY>                                          264
<CURRENT-ASSETS>                                  41,782
<PP&E>                                            15,875
<DEPRECIATION>                                    11,233
<TOTAL-ASSETS>                                    78,342
<CURRENT-LIABILITIES>                             29,160
<BONDS>                                           16,707
                                733
                                            0
<COMMON>                                          20,667
<OTHER-SE>                                        10,763
<TOTAL-LIABILITY-AND-EQUITY>                      78,342
<SALES>                                            4,106
<TOTAL-REVENUES>                                  47,882
<CGS>                                              1,537
<TOTAL-COSTS>                                     18,006
<OTHER-EXPENSES>                                  30,171
<LOSS-PROVISION>                                    (295)
<INTEREST-EXPENSE>                                   315
<INCOME-PRETAX>                                     (439)
<INCOME-TAX>                                        (305)
<INCOME-CONTINUING>                                 (180)
<DISCONTINUED>                                         0
<EXTRAORDINARY>                                        0
<CHANGES>                                              0
<NET-INCOME>                                        (180)
<EPS-BASIC>                                      (0.04)
<EPS-DILUTED>                                      (0.04)


</TABLE>


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