OPINION RESEARCH CORP
10-K, 1997-03-27
ENGINEERING, ACCOUNTING, RESEARCH, MANAGEMENT
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<PAGE>
 
                      SECURITIES AND EXCHANGE COMMISSION
                            Washington, D.C. 20549

                                   FORM 10-K
(Mark One)
  X    ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
- ------                                                     
                      SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 1996

                                      or

______ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                      SECURITIES EXCHANGE ACT OF 1934
For the transition period from _____ to_____

                        Commission file number  0-22554
                                               --------

                         OPINION RESEARCH CORPORATION
                      ----------------------------------
            (Exact name of registrant as specified in its charter)

            Delaware                               22-3118960
    -----------------------                    ------------------  

(State or other jurisdiction of         (I.R.S. Employer Identification Number)
incorporation or organization)

23 Orchard Road, Skillman, New Jersey                     08558
- -------------------------------------                   ----------
(Address of principal executive offices)                (ZIP Code)

Registrant's telephone number, including area code: (908) 281-5100
                                                    --------------

Securities registered pursuant to Section 12(b) of the Act:
                                     None

Securities registered pursuant to Section 12(g) of the Act:

                         Common Stock, $.01 par value
                         ----------------------------
                               (Title of Class)

     Indicate by check mark whether the Registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
Registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Yes X  No _____
                                             ---           
<PAGE>
 
Readers of this report should be aware that the following important factors,
among others, in some cases have affected, and in the future could affect the
Company's actual results and could cause the Company's actual consolidated
results for the first quarter of 1997, and beyond, to differ materially from
those expressed in any forward-looking statements made by, or on behalf of, the
Company:

     Reliance on Key Clients.  The Company's success is dependent upon its
ability to maintain its existing clients and obtain new clients. The loss of one
or more of the Company's large clients or a significant reduction in business
from such clients could have a material adverse effect on the Company. The
Company's largest client is General Motors Corporation ("GM"). The Company's
various contracts with GM accounted for 25%, 22% and 21% of the Company's
revenues for the years ended 1996, 1995 and 1994, respectively. The Company's
focus on attracting larger projects and establishing long-term client
relationships may increase the Company's reliance on particular projects and
clients. Although the Company's ongoing projects may generally be terminated by
its clients at any time, funds for work completed are normally recoverable.

     Fluctuations in Demand for Company Services.  Demand for the Company's
services can be affected by a number of factors outside the Company's control,
including marketing budgets, economic conditions, consolidations and other
industry-specific trends, and changes in management or ownership of a client.
As a result, the Company's revenues and operating results may fluctuate.

     Business Strategy Regarding Acquisitions and International Expansion. Part
of the Company's business strategy is to expand domestically and
internationally and to extend into related businesses through strategic
acquisitions. There can be no assurance that the Company's services will be
widely accepted as it seeks to expand in international markets. International
expansion will also subject the Company to risks inherent in doing business
abroad, including adverse fluctuations in currency exchange rates, limitations
on asset transfer, changes in foreign regulations and political turmoil.
Furthermore, there can be no assurance that the Company will be able to
integrate successfully the operations of any subsequently acquired company with
its own operations.

     Dependence on Key Personnel.  The Company is dependent upon the efforts and
skills of its Chairman and certain other key senior executives. The loss of the
services of one or more of these individuals could have a material adverse
effect on the Company.

     Competition.  The Company faces competition in connection with most of the
individual services and products it provides.  Although the Company believes
that no single competitor offers a comparable combination of services and
products, there can be no assurance that other companies, some with greater
financial resources than the Company, will not attempt to offer a range of
services and products similar to those offered by the Company, or otherwise
compete more effectively in the business-to-business market research and
information services industry.  For consumer market research services, the
Company regularly experiences significant competition from a large number of
competitors, including consumer market research companies, advertising agencies
and business consulting firms.
<PAGE>
 
     Indicate by check mark if disclosure of delinquent filers pursuant to Item 
405 of Regulation S-K is not contained herein, and will not be contained, to the
best of Registrant's knowledge, in definitive proxy or information statements 
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [_]

     The aggregate market value of the voting stock by non-affiliates of the 
Registrant, based on the closing sale price of its common stock on February 28, 
1997, a date within 60 days prior to the date of filing, as quoted on the Nasdaq
National Market, was approximately $13,468,000.*

     As of February 28, 1997, 4,143,889 shares of common stock, par value $.01 
per share, were outstanding.


                      DOCUMENTS INCORPORATED BY REFERENCE

Part III- Portions of the Registrant's definitive Proxy Statement, which will be
          filed with the Securities and Exchange Commission in connection with
          the Registrant's 1997 Annual Meeting of Stockholders, are incorporated
          by reference into Part III of this report.

_______________
*Calculated by excluding all shares that may be deemed to be beneficially owned 
by executive officers, directors of the Registrant, without conceding that all 
such persons are "affiliates" of the Registrant for purposes of the federal 
securities laws.
<PAGE>
 
                                    PART I

Item 1.   Business
          --------

GENERAL

          Opinion Research Corporation (the "Company" or "ORC") was established
in 1938 to apply the principles of general public opinion polling to marketing
issues facing America's largest companies.  The Company provides market research
and information services, including a focus on businesses selling primarily to
other businesses. The Company assists clients in evaluating, monitoring and
optimizing the effectiveness of their marketing and sales. The Company's
services and products address issues such as customer satisfaction, advertising
effectiveness, corporate image, competitive positioning, and new product
introduction.

          The Company collects customer and market information through computer
assisted telephone interviews, personal interviews, mail questionnaires and
specialized techniques such as business panels.  Management believes that the
Company's substantive expertise in certain industries, including automotive,
financial services, and telecommunications enables it to provide reliable
customer and market information and advisory services to clients in those
industries. The Company also believes that its recognized name and long-standing
reputation enable it to obtain information from senior executives who are
difficult to access.

          The Company's strategy focuses on client projects that require
periodic updating and tracking of information, thereby creating the potential
for higher-margin recurring revenues.  The portion of the Company's revenues
from such projects has grown substantially over the years to approximately 56%
in 1996.

SUBSIDIARIES

          During 1996 the Company created GSR/SIA, Limited to purchase the
assets of a division of an information technology company.  This operating
company is a wholly owned subsidiary of ORC Holdings, Limited, a holding company
created in 1996 to hold the shares of all the Company's U.K. holdings.  To that
end, the shares of Gordon Simmons Research Group were exchanged by the Company
for shares in ORC Holdings, Limited. Also during 1996, The Company purchased the
stock of a Chicago based market research company that now serves as the 
Healthcare Practice for the Company.

          Gordon Simmons Research Group has been a subsidiary of the Company
since its acquisition in August, 1993.  Established in 1965, this market
research company conducts studies for such companies as Ford Motor Company,
Marks and Spencer, and Woolworth, plc.

          As an entree to the automotive industry, the Company acquired
Strategic Research and Consulting, Inc. ("SRC") in April 1994.  Parts of SRC
were integrated with the Company's 

                                      -1-
<PAGE>
 
Information Services Group in 1995. During 1996 the rest of SRC was merged with
the Company. The acquisition of SRC brought to the Company: General Motors,
Chrysler Corporation, and Harley Davidson, Inc. as first time clients.
 
THE COMPANY'S SERVICES AND PRODUCTS

          The Company offers a variety of services and products to assist
clients with their strategies and plans for marketing and selling their products
and services to businesses and consumers.

  Services

          Customer Satisfaction Measurement and Tracking.  The Company assists
its clients in understanding their customers' level of satisfaction with the
clients' products and services.  The Company's customer satisfaction services
enable clients to establish specific customer-based goals and track their
business performance against these goals over time.  These services are used by
clients to attract and retain customers and expand their customer bases.  The
Company provides its clients with information on the elements of products or
services which are most important to their customers; on how these products and
services compare with the competition; and on which customers will continue to
purchase and recommend such products and services.  The Company's tracking
services also enable its clients to measure and determine the impact of
improvement efforts.

          Image Assessment and Competitive Positioning.  The Company assists its
clients in assessing their image, reputation and positioning, and in
differentiating them within their marketplaces.  The strength of a client's
image or reputation is identified through interviews with constituency groups
with whom the client interacts and whose decisions influence the client's
success.  These groups may include customers, potential customers, distributors,
suppliers, the media and the investment community.

          Advertising Evaluation and Tracking.  The Company assists its clients
in evaluating the effectiveness of their advertising by conducting interviews
with targeted audiences.  These interviews measure an audience awareness of
such advertising, and its willingness to purchase and recommend the clients'
products or services.  This evaluation is usually tracked over a period of time.
The results of this evaluation and tracking are used by clients to design and
modify their advertising strategies as changes are identified over time.

          New Product Introduction.  The Company assists its clients in
developing plans to introduce new products by identifying the market for such
products, the competitive advantages needed to penetrate the market and the
optimal methods (e.g., packaging, pricing, promotion) to deliver the products to
the marketplace.  This is accomplished by interviewing potential customers 

                                      -2-
<PAGE>

about their needs, purchase decision processes, reactions to the product
concept, price sensitivities and distribution preferences.

  Products

          The following products are used by the Company to deliver some of the
services listed above and are also marketed as stand-alone products:

          Business Panels.  The Company develops business panels to access
executives and professionals.  Panels are composed of executives and
professionals who have agreed in advance to participate in an on-going series of
interviews with the Company for the purpose of gathering customer and market
information.

          The Company owns and operates a number of proprietary panels.  The
panels range in size from several hundred to several thousand panelists.  These
panels have been created with no predetermined end date.

          The creation of a business panel involves considerable planning, time
and expense.  Once established, however, it provides a significant amount of
reliable information that can be collected and updated from a relatively
constant source with less time and expense than would be otherwise required.  As
such, the Company believes that there are strong financial incentives for
clients to continue using a panel.

          Business panels produce up-to-date market intelligence that can be
used by the client for decisions ranging from marketing and sales strategies to
"micro-marketing" plans for specific market niches or segments.  Typical issues
addressed by business panels include customer satisfaction, pricing and sales
strategy, market receptivity to new or potential products or services and market
share information.

          Shared-Cost Programs.  For over 30 years, the Company has conducted
shared-cost telephone survey programs, marketed under the name "CARAVAN/(R)/,"
in which questions from a number of clients are combined in a series of
interview questionnaires.  The CARAVAN/(R)/ programs provide multiple clients
with high-quality, timely information at a relatively low cost.

          The general public CARAVAN/(R)/ is a weekly shared-cost national
survey combining questions of clients such as advertising agencies, public
affairs departments of large corporations and product managers.  Typically, the
information collected from the CARAVAN/(R)/ survey provides measurement and
evaluation of advertising and products.

                                      -3-
<PAGE>
 
          Developed in 1994, CORPerceptions profiles the image of major
corporations that serve the needs of other business establishments located in 18
countries around the world.  Telephone or in-person interviews are completed
annually with approximately 4,000 senior business executives selected from the
largest industrial and services companies within these countries.  Industries
profiled by executives include automotive, brokerage services, computer
hardware, electronics, information technology services, and management
consulting.

          CORPerceptions' sister-study, BrandPerceptions, is an international
brand equity study conducted among consumers in 16 countries throughout
Asia/Pacific, Europe and North America.  BrandPerceptions was conducted for the
first time in 1996, and some of the world's leading companies benefited from the
inaugural wave by learning more about consumer awareness, preference,
satisfaction and loyalty toward their brand and competing brands in the
international marketplace.
 
CLIENTS AND CLIENT RELATIONSHIPS

          Some of the Company's largest clients in terms of revenues generated
include Bell Atlantic, Chrysler, Coopers & Lybrand, Dean Witter, EDS Corp., GE,
General Motors, ITT Sheraton Corporation, Moody's Service, Inc., PNC Bank, and
the U.S. Postal Service.  In 1996, the Company served over 670 clients.  For
many clients, the Company performed multiple projects, sometimes for different
subsidiaries or business units of the same client.

          In 1996, the Company was engaged by 11 divisions of GM, including GM
Corporate, covering such issues as customer satisfaction, product positioning,
buyer behavior, and corporate image. Collectively, these projects generated
approximately 25% of the Company's revenues. GM has been a client of ORC's
subsidiary, SRC, since 1985.

MARKETING

          In 1996, the Company continued with a number of initiatives to further
market its services and products.  These include:

          International Network. The development of an international network of
affiliates increases the marketing power of the Company by utilizing local
service providers that have significant market presence. Through acquisition and
joint marketing/licensing agreements, the Company is hoping to further
strengthen the power of its international network.

          Direct Marketing Program.  The Company utilizes a direct
marketing program involving seminars, mailings and telemarketing in the U.S. and
the U.K to gain access to a large number of prospective clients.

                                      -4-
<PAGE>
 
               Image Building. Image building efforts speaking engagements at
          prominent conferences and publishing articles authored by
          professionals within the Company.

               WebSite.  The Company has developed a "Home Page" on the
          World Wide web to allow prospective clients to learn about its
          products and services at a time of the prospective client's choosing.


COMPETITION

          Many other firms provide some of the services and products provided by
the Company, typically focusing on consumer markets.  However, the Company
believes that no single competitor offers a comparable combination of services
and products. 

          The Company believes that it competes for clients based on a variety
of factors, including name recognition, reputation, expertise in a variety of
industries, ability to access executives and other key constituencies, ability
to collect accurate and representative information, ability to enhance the value
of the data collected through analysis and consulting, technological competence,
reliability, promptness and efficiency. In the Company's experience, rather than
price, its typical clients are interested primarily in the quality and utility
of the service received.

          For consumer market research services, the Company regularly
experiences significant competition from a large number of competitors,
including marketing and research departments of various companies, advertising
agencies and business consulting firms.  Price, reputation, and quality of
service are the dominant considerations.

          The Company considers the relationship with its clients as well as its
know-how and expertise as invaluable assets.  The Company seeks to safeguard
these assets by requiring each of its senior employees to execute
confidentiality and non-solicitation agreements.

                                      -5-
<PAGE>
 
GEOGRAPHIC SEGMENT INFORMATION

<TABLE>
<CAPTION>
                                                Results of Foreign Operations  
                                               --------------------------------
                                                  1996       1995       1994   
                                               ----------  ---------  ---------
                                                   (DOLLARS IN THOUSANDS)     
<S>                                            <C>         <C>        <C>     
Revenues from foreign operations                 $11,963    $10,550    $11,479
  % of total Company revenues                       25.3%      23.9%      28.8%
                                                                              
Operating income (loss) from foreign operations     (215)      (474)       763  
  % of total Company operating profit (loss)         N/A       35.3%      23.4% 
                                                                                
                                                                                
Identifiable assets from foreign operations       10,077      6,786      7,340  
  % of total Company asset                          30.8%      23.8%      24.0%
</TABLE>

BACKLOG

          As of December 31, 1996, revenues expected to be received by the
Company under its client contracts, which are based on budgeted amounts in those
contracts, were $12,154,000, as compared to $17,903,000 as of December 31, 1995.
This decline in backlog is due primarily to the timing associated with the
renewal of certain projects. All of the 1996 amount is expected to be received
by December 31, 1997. The Company's engagements generally are terminable by the
Company's clients at any time, with the expectation of cost recovery for work
completed by the Company.

EMPLOYEES

          As of December 31, 1996, the Company employed a total of 316 full-time
employees and maintained a pool of part-time hourly employees in the United
States and the United Kingdom of approximately 900 people.  The part-time
employees work as telephone interviewers and data processors.  Of the full-time
employees, 254 are professionals engaged in direct client service and 62 are
engaged in support, administration and executive oversight.

          The Company conducts special training programs for all telephone
interviewing staff and regularly monitors such staff to ensure that its high-
quality standards are maintained.

          None of the Company's employees are subject to a collective bargaining
agreement, nor has the Company experienced any work stoppages.  The Company
believes that its relationship with its employees is excellent.

Item 2.   Properties
          ----------

          The Company's executive offices are located in approximately 40,000
square feet of leased space in Skillman (Greater Princeton), New Jersey.  The
term of the lease expires in August, 2003.  The Company has an option to renew
the lease for five years.  The Company also leases 3,000 square feet in Chicago,
Illinois.  This lease will expire in September, 1998.  The Company maintains a
telephone interviewing facility in Tucson, Arizona which it opened in November,
1994.  The lease on the Tucson facility is for 16,000 square feet and expires in
November, 1999 with an option to renew for an additional five years.  GSR
occupies approximately 16,500 square feet of leased space in London, England.
The lease for such premises expires in May, 2002.  Additional 

                                      -6-
<PAGE>
 
space is leased in Manchester and London, England by GSR/SIA Limited. The
Manchester lease is for 1,500 square feet. It expires December 1999 with a five
year renewal option. The London lease is for 4,000 square feet, expires
December, 1998 and is renewable for eight years. SRC occupies approximately
25,000 square feet in Maumee (Greater Toledo), Ohio under a lease that expires
in June, 2000 and 2,400 square feet in Detroit, Michigan that expires in May,
2000.

          The Toledo, Tucson, and London centers presently have a combined total
of 298 computer assisted telephone interviewing stations which represents an 86%
increase in capacity over the last three years.  All of these facilities are
equipped with state-of-the-art hardware and software.  In a typical telephone
interview, the computer assisted telephone interviewing system prompts the
interviewer's sequence of questions depending on the previous answers.  All
responses are recorded directly into the computer, avoiding the need for
subsequent data entry and enabling prompt analysis of responses.  The
interviewees communicate with live interviewers at all times.

          Over the past three years the Company has installed database systems
and software to store information in its Toledo, Tucson, and London centers.
These systems and software expand the Company's reporting capabilities and
transform traditional tabular formats into graphic output, thereby improving the
utility and presentation of reports as well as the turnaround times.

          The Company believes that its properties are sufficient for its
current operational needs.


Item 3.   Legal Proceedings
          -----------------

          The Company is not a party to any material litigation.

Item 4.   Submission of Matters to a Vote of Security Holders
          ---------------------------------------------------

          No matters were submitted to a vote of security holders during the
fourth quarter of the year ended December 31, 1996.

                                      -7-
<PAGE>
 
Item 4A   Executive Officers Of The Registrant
          ------------------------------------
 
          The current term of office of each of the Company's executive officers
expires at the first meeting of the Board of Directors of the Company following
the 1997 Annual Meeting of Shareholders, or as soon thereafter as each of their
successors is duly elected and qualified.

          The following table sets forth certain information concerning the
principal executive officers of the Company as of December 31, 1996.

<TABLE>
<CAPTION>
     Name                      Age                      Position
     ----                      ---                      --------
<S>                            <C>          <C>       
Michael R. Cooper, Ph.D.        50          Chairman, President and Chief Executive 
                                            Officer  
                                                      
John F. Short                   52          Vice-Chairman, Chief Financial Officer, 
                                            Treasurer, and Secretary
                                                      
Gregory C. Ellis                40          Group Chief Executive Officer -
                                            ORC Princeton Group  
                                                      
Gilbert A. Frisbie, Ph.D.       52          Group Managing Director - ORC  
                                            SRC Automotive Group     
                                                      
James C. Fink, Ph.D.            52          Executive Vice President; Director
                                                      
James T. Heisler, Ph.D.         50          Executive Vice President; Director

Richard I. Cornelius            35          Group Managing Director - ORC 
                                            Gordon Simmons Research Group

Jeffrey T. Resnick              40          Group Managing Director - ORC
                                            Princeton Group
</TABLE> 

     Dr. Cooper joined the Company as its Chief Executive Officer in 1989 and
continues to serve in that capacity.  Dr. Cooper received a Ph.D. in Industrial
and Organizational Psychology from The Ohio State University.

     Mr. Short joined the Company as its Chief Financial Officer in 1989 and
was appointed Vice Chairman in 1992.

     Mr. Ellis joined the Company in October 1995 as the Chief Executive Officer
of the Princeton Group.  Prior to joining ORC, Mr. Ellis was Senior Vice
President and General Manager of Testing, Analytics, and Media Services for AC
Nielsen Company.  Mr. Ellis holds a M.S.I.A. degree from Carnegie-Mellon
University's Graduate School of Industrial Administration.

     Dr. Frisbie joined the Company in April 1994 with the acquisition of SRC,
which he co-founded in 1985.  Dr. Frisbie was formerly an Associate Professor of
Marketing on the graduate faculty at Bowling Green State University.  He
received an M.B.A. from Indiana State University and a Ph.D. in Business
Administration from the University of Iowa.

      Dr. Fink joined the Company in 1982.  Since 1990, Dr. Fink has held
various managerial positions within the Company and is currently responsible for
the Corporate Image and Reputation Practice of the Princeton Group. Dr. Fink
received a Ph.D. in Economics from The Pennsylvania State University.

                                      -8-
<PAGE>
 
     Dr. Heisler joined the Company in 1982.  Since 1990, Dr. Heisler has held
various managerial positions, and he is currently responsible for the
Telecommunications and Technology Practice of the Princeton Group. Dr. Heisler
received a Ph.D. in Social Psychology from Illinois Institute of Technology.

     Mr. Cornelius joined Gordon Simmons Research Group in 1984 and directed the
Telecommuniciations Practice for GSR Group until he became the Group Managing
Director in 1996. Mr.Cornelius received a Bachelor of Science degree, with
Honors, in Sociology from Kingston University.

     Mr. Resnick joined the Company in 1984. Since 1990 Mr. Resnick has directed
the Financial Services Practice for the Princeton Group. In 1996 Mr. Resnick was
appointed Group Managing Director - ORC Princeton Group. Mr. Resnick holds a 
Master of Arts degree from Western Michigan University and a Bachelor of Science
degree from Pennsylvania State University.

                                    PART II

Item 5.   Market for Registrant's Common Equity and Related Stockholder Matters
          ---------------------------------------------------------------------
Market Information
- ------------------

          The Company's Common Stock has been traded on NASDAQ/NMS under the
symbol "ORCI" since the Company's initial public offering on October 26, 1993.
The table below sets forth the high and low sale closing for the Company's
Common Stock for each of the four quarters of 1996 and 1995:

<TABLE>
<CAPTION>
                                                       High    Low   
                                                       -----  -----  
            <S>                                        <C>    <C>    
            Calendar Year 1996                                       
            ------------------
                Fourth Quarter                         $4.88  $3.13  
                Third Quarter                           7.38   4.00  
                Second Quarter                          7.13   6.25  
                First Quarter                           7.13   5.88  
                                                                     
            Calendar Year 1995                                       
            ------------------
                Fourth Quarter                         $6.38  $5.50  
                Third Quarter                           6.00   4.88  
                Second Quarter                          6.00   4.75  
                First Quarter                           5.88   4.31   
</TABLE>

          The closing price of the Company's Common Stock on February 28, 1997
was $3.25 per share.  As of February 28, 1997, the Company had 61 holders of
record of its Common Stock (approximately 1,100 beneficial shareholders).

Dividends
- ---------

          The Company has not paid any dividends on its Common Stock.  The
Company currently intends to retain its earnings to finance future growth and
therefore does not anticipate paying dividends on its Common Stock in the
foreseeable future.

                                      -9-
<PAGE>

Item 6.       Selected Financial Data

                            SELECTED FINANCIAL DATA
                     (In Thousands, Except Per Share Data)
================================================================================

<TABLE> 
<CAPTION> 
                                                             For the Twelve Months Ended December 31,
                                                      ----------------------------------------------------- 
                                                        1996          1995      1994        1993      1992
                                                      -------       --------  --------    --------  -------
<S>                                                   <C>           <C>       <C>         <C>       <C> 
Operating Statement Data:                                                               
Revenues                                              $47,273        $44,101   $39,841    $24,537   $21,028
                                                                                        
Income (loss) from continuing operations  (1)           2,425         (1,341)    3,267      1,380     1,090
                                                                                        
Extraordinary gain on debt                                                              
   restructuring, net of tax of $90  (2)                                                      365
                                                                                        
Net income (loss)                                        $808        ($1,669)   $1,295       $841      $441
                                                                                        
Weighted average shares                                                                 
  outstanding  (3)                                      4,213          4,254     4,243      3,063     3,024
Income (loss) before extraordinary                                                      
  gain per share                                      $  0.19         ($0.39)   $ 0.31    $  0.16   $  0.15
Extraordinary gain per share                                                                 0.12
                                                                                          -------      
Net income (loss) per share                           $  0.19         ($0.39)   $ 0.31    $  0.28   $  0.15
                                                      =======       ========    ======    =======   =======     
Weighted average fully diluted                                                          
  shares outstanding  (4)                               4,231                    4,875      3,599     3,601
Income before extraordinary                                                             
  gain per fully diluted share                        $  0.19                   $ 0.30    $  0.16   $  0.12
Extraordinary gain per fully diluted                                                    
  share                                                                                   $  0.10
                                                      -------                   ------    -------   -------      
Net income per fully diluted                                                            
  share                                               $  0.19                   $ 0.30    $  0.26   $  0.12
                                                         ====                     ====       ====      ====      

Balance Sheet Data:                                                                     
Total assets                                          $32,772        $28,537   $30,674    $24,604   $12,924
Total debt                                              7,916          7,372     5,816      4,341     5,527
</TABLE> 

===============================================================================

 (1)  In the second quarter of 1995, the Company took an unusual pre-tax charge
      of $3,489. This charge included a $1,958 write-down of capitalized
      production costs; $178 for the disposal of fixed assets: $460 of
      intangible assets associated with previous acquisitions; $380 in severance
      costs; $414,000 provision for the abandonment of leases: and other
      miscellaneous charges of $99.

 (2)  In June 1993, the Company realized an extraordinary pre-tax gain of $455
      resulting from the cancellation of deferred interest in accordance with an
      agreement with ADL.

 (3)  The primary earnings per share calculations have given effect to the
      public offering of stock by the Company on October 26, 1993 and all
      related closing transactions. Fully diluted earnings per share also takes
      into account the conversion of convertible debentures.

 (4)  Common stock equivalents and shares attributable to the conversion of
      convertible debentures are not included for 1996 as they expired on
      November 30, 1996, nor in 1995 as their effect was anti-dilutive.

                                     -10-
<PAGE>
 
Item 7.   Management's Discussion and Analysis of Financial Condition and
          ---------------------------------------------------------------
          Results of Operations
          ---------------------

OVERVIEW

          Opinion Research Corporation was established in 1938 to apply the
principles of general public opinion polling to marketing issues facing
America's largest companies. The Company provides market research and
information services, including a focus on businesses selling primarily to other
businesses. The Company assist clients in evaluating, monitoring and optimizing
the effectiveness of their marketing and sales. The Company's services and
products address issues such as customer satisfaction, advertising
effectiveness, corporate image, competitive positioning, and new product
introduction. In August 1993 the Company acquired all of the stock of GSR,
substantially increasing the Company's presence in the U.K. and expanding the
international aspects of its business. In April of 1994 the Company acquired all
of the stock of SRC. The SRC acquisition gave the Company access to the U.S.
automotive industry. In August of 1995 the Company opened a branch office in
Hong Kong and has continued to expand internationally with the acquisition of
GSR/SIA Limited in the U.K. in the latter part of 1996. GSR/SIA expands the
Company's capabilities in servicing international clients and introduces the
Company to the U.K. public sector.

RESULTS OF OPERATIONS - 1996 COMPARED TO 1995

Revenues

          Revenues increased by 7.2% to $47,273,000 in 1996 from $44,101,000 in
1995. $974, or 31%, of this increase in revenues resulted from the acquisition
of GSR/SIA in London effective October 1, 1996. An additional $248, or 26.7%, of
this increase can be attributed to an increase in the Company's Asian
operations. The remaining increase in revenues was due to a general improvement
in business condition.

Cost of Revenues

          Cost of revenues increased 12.8% to $30,281,000 in 1996 from
$26,854,000 in 1995. As a percentage of total revenues, cost of revenues
increased to 64.0% in 1996 from 60.9% in 1995. The increase in the cost of
revenues as a percentage of total revenues was principally due to a management
decision to maintain an increased workforce despite experiencing delays in
certain contract awards.

Selling, General, and Administrative Expenses

          Selling, general and administrative expenses ("SG&A") decreased to
$12,214,000 in 1996 from $12,422,000 in 1995.  As a percentage of revenues SG&A
decreased to 25.8% in 1996 from 28.2% in 1995. The decline in SG&A was the
result of a deliberate strategy to control SG&A costs and increase the leverage
at the SG&A line as the Company continues to expand.

Depreciation and Amortization Expense

          Depreciation and amortization expense decreased 12.1 % to $2,353,000
in 1996 from $2,677,000 in 1995.  As a percentage of revenues, depreciation and
amortization expense declined to 5.0% in 1996 from 6.1% in 1995.  The decline in
depreciation and amortization was the direct result of the write down of
capitalized production cost in the second quarter of 1995 which were amortized
over three years. 

Unusual Charges

          There were no unusual charges in 1996.  During the second quarter of
1995, the Company announced a plan to restructure and consolidate operations,
concentrate resources, and better position itself to achieve its strategic
growth objectives.  This plan resulted in a pre-tax charge of $3,489,000.  This
charge included a $1,958,000 write-down of capitalized production costs related
to products discontinued as a result of the restructuring; $178,000 for the
disposal of obsolete fixed assets; $460,000 of intangible assets associated with
previous acquisitions; $380,000 in severance costs; $414,000 provision for the
abandonment of leases; and other miscellaneous charges of $99,000.  Management
does not anticipate incurring an additional charge such as this in the
foreseeable future.

                                      -11-
<PAGE>
 
Interest Expense

          Net interest expense increased 4.3% to $777,000 in 1996 compared to
$745,000 in 1995.
          
Provision for Income Taxes

          The provision/(benefit) for income taxes for 1996 and 1995 are
$840,000 and ($417,000), respectively. The tax benefit arising from the loss in
1995 was less than the amount which results from applying the federal statutory
rate to the loss primarily because of foreign losses for which no tax benefit
was currently available. The provision in 1996 is higher than the amount which
results from applying the federal statutory rate to income primarily because of
the non-deductibility of goodwill amortization and the effect of state taxes.

          The company has recognized for financial reporting purposes deferred 
tax assets which consist primarily of a tax net operating loss carryforward.  
These deferred tax assets are expected to be realized upon the reversal of 
existing taxable temporary differences.

Net Income (Loss)

          Net income (loss) for the periods ending December 31, 1996 and 1995
were $808,000 and ($1,669,000), respectively.  The Company's net income for the
period ended December 31, 1995 was materially impacted by the unusual item 
discussed previously.  There were no such items in 1996.


RESULTS OF OPERATIONS - 1995 COMPARED TO 1994

Revenues

          Revenues increased by 10.7% to $44,101,000 in 1995 from $39,841,000 in
1994. A portion of this increase in revenues resulted from a full year of
revenues generated by SRC, which was acquired in April of 1994.  Tracking
projects increased by 6.3% to $24,124,000 in 1995 from $22,697,000 in 1994.
Tracking projects decreased as a percent of total revenues to 54.7% in 1995 from
57.0% in 1994.

Cost of Revenues

          Cost of revenues increased 7.7% to $26,854,000 in 1995 from
$24,932,000 in 1994.  As a percentage of total revenues, cost of revenues
decreased to 60.9% in 1995 from 62.6% in 1994.  The decrease in the cost of
revenues as a percentage of total revenues was due to a 

                                      -12-
<PAGE>
 
management decision to focus on higher margin business and to not pursue
projects with a high proportion of sub-contracting costs.

Selling, General, and Administrative Expenses

          Selling, general, and administrative expenses ("SG&A") increased to
$12,422,000 in 1995 from $9,024,000 in 1994.  As a percentage of revenues, SG&A
increased to 28.2% in 1995 from 22.3% in 1994.  The growth in SG&A was due, in
part, to a full year of costs being generated by SRC, which was acquired in
April 1994.  Additionally, less costs were absorbed by the capitalization of
production costs in 1995.

Depreciation and Amortization Expense

          Depreciation and amortization expense increased slightly to $2,677,000
in 1995 from $2,618,000 in 1994.  As a percentage of revenues, depreciation and
amortization expense declined to 6.1% in 1995 from 6.6% in 1994.  The decline in
the relative value of depreciation and amortization was due to the write-down of
capitalized production costs which were being amortized over a period of three
years.

Unusual Charge

          During the second quarter of 1995, the Company announced a plan to
restructure and consolidate operations, concentrate resources, and better
position itself to achieve its strategic growth objectives.  This plan resulted
in a pre-tax charge of $3,489,000.  This charge included a $1,958,000 write-down
of capitalized production costs related to products discontinued as a result of
the restructuring; $178,000 for the disposal of obsolete fixed assets; $460,000
of intangible assets associated with previous acquisitions; $380,000 in
severance costs; $414,000 provision for the abandonment of leases; and other
miscellaneous charges of $99,000.  Management does not anticipate incurring an
additional charge such as this in the foreseeable future.

Interest Expense

          Net interest expense for 1995 remained flat at $745,000 relative to an
expense of $739,000 in 1994.

Provision for Income Taxes

          The provision/(benefit) for income taxes in 1995 and 1994 was
($417,000) and $1,146,000, respectively.  The tax benefit arising from the loss
in 1995 is less than the amount which results from applying the federal
statutory rate to the loss primarily because of foreign losses for which no tax
benefit was currently available. The provision in 1994 was higher than the
amount which results from applying the federal statutory rate to income
primarily because of the nondeductibility of goodwill amortization and the 
effect of State Taxes.

                                      -13-
<PAGE>
 
          The Company has recognized for financial reporting purposes deferred
tax assets which consist primarily of a tax net operating loss carryforward.
These deferred tax assets are expected to be realized upon the reversal of
existing taxable temporary differences.

Net Income (Loss)

          Net income (loss) for the periods ending December 31, 1995 and 1994
were ($1,669,000) and $1,295,000, respectively.  The Company's net income for
the period ended December 31, 1995 was materially impacted by the unusual item
discussed previously. There were no such items in 1994.

LIQUIDITY AND CAPITAL RESOURCES

          As of December 31, 1996, working capital was ($211,000), a decrease of
$6,041,000 from December 31, 1995.  The decrease in working capital is due
primarily to the reclassification of $3,000,000 of subordinated debt and
$1,203,000 of deferred interest due in May, 1997 from long term liabilities to
current liabilities. The Company generated cash from operations of $5,694,000,
up from $72,000 in 1995.

          Cash used in investing activities for 1996 was $5,330,000, comprised
of a $667,000 payment related to the purchase of SRC, $327,000 for the purchase
of the Healthcare practice, and $2,278,000 for the purchase of GSR/SIA Limited,
$1,647,000 in capital expenditures, and $442,000 for capitalized production
costs.

          In 1996, the Company increased net borrowings from its senior lender
by $787,000.  A portion of these funds were used to supplement cash generated 
from operations to repurchase 102,182 of shares of the Company's common stock
($579,823), to repay principal under capital lease arrangements of $257,000, and
to finance the acquisitions noted previously.

          In March of 1997, the Company executed a Letter of Intent for a
$15,000,000 senior debt facility to be used for acquisitions, capital
expenditures, debt refinancing, and working capital. The new facility is
comprised of a revolving credit line ($9,000,000) carrying an interest rate of
prime plus one half percent and a five year term note ($6,000,000) carrying a
rate of prime plus one and one quarter percent. The subordinated debt and
deferred interest payable previously mentioned will be repaid from this credit
facility. The agreement is for three years and is secured by substantially all
of the assets of the Company. The Company believes that its current sources of
liquidity and capital will be sufficient to fund its long-term obligations and
working capital needs for the foreseeable future.

                                      -14-
<PAGE>
 
INFLATION AND FOREIGN CURRENCY EXCHANGE

          Inflation has not had a significant impact on the Company's operating
results to date, nor does the Company expect it to have a significant impact
through 1997.  As the Company continues to expand its international operations,
exposures to gains and losses from foreign currency fluctuations will increase.
The Company may choose to limit such exposure by the purchase of forward foreign
exchange contracts.

Item 8.   Financial Statements and Supplementary Data
          -------------------------------------------

          Financial Statements are set forth at Page F-1 at the end of this
Report.

Item 9.   Changes in and Disagreements with Accountants on Accounting and
          ---------------------------------------------------------------
          Financial Disclosure
          --------------------
          None.

                                      -15-
<PAGE>
 
                                   PART III

Item 10.  Directors and Executive Officers of the Registrant
          --------------------------------------------------

          This information will be contained in the Company's definitive Proxy
Statement with respect to the Company's Annual Meeting of Stockholders, to be
filed with the Securities and Exchange Commission within 120 days following the
end of the Company's fiscal year, and is hereby incorporated by reference
thereto.

Item 11.  Executive Compensation
          ----------------------

          This information will be contained in the Company's definitive Proxy
Statement with respect to the Company's Annual Meeting of Stockholders, to be
filed with the Securities and Exchange Commission within 120 days following the
end of the Company's fiscal year, and is hereby incorporated by reference
thereto.


Item 12.  Security Ownership of Certain Beneficial Owners and Management
          --------------------------------------------------------------

          This information will be contained in the Company's definitive Proxy
Statement with respect to the Company's Annual Meeting of Stockholders, to be
filed with the Securities and Exchange Commission within 120 days following the
end of the Company's fiscal year, and is hereby incorporated by reference
thereto.


Item 13.  Certain Relationships and Related Transactions
          ----------------------------------------------

          This information will be contained in the Company's definitive Proxy
Statement with respect to the Company's Annual Meeting of Stockholders, to be
filed with the Securities and Exchange Commission within 120 days following the
end of the Company's fiscal year, and is hereby incorporated by reference
thereto.

                                      -16-
<PAGE>
 
                                    PART IV

Item 14.  Exhibits, Financial Statement Schedules, and Reports on Form 8-K
          -----------------------------------------------------------------

          (a) The following documents are filed as part of this report.

<TABLE>
<CAPTION>
          1.    Financial Statements                                       Page Reference
                --------------------                                       -------------- 
          <S>                                                              <C>
                Report of Independent Auditors                                  F-1
                                                                               
                Consolidated Balance Sheets as of December 31,                  F-2
                 1996 and 1995.                                                 
                                                                               
                Consolidated Statements of Operations for                       F-3
                 the years ended December 31, 1996, 1995,                       
                 and 1994.                                                      
                                                                               
                Consolidated Statements of Stockholders'                        F-4
                 Equity for the years ended December 31, 1996,                  
                 1995, and 1994.                                                
                                                                               
                Consolidated Statements of Cash Flows for                       F-5
                 the years ended  December 31, 1996, 1995, and 1994.            
                                                                               
                Notes to Consolidated Financial Statements.                     F-6
 
          2.    Financial Statement Schedule
                ----------------------------
 
                Schedule II - Valuation and Qualifying Accounts                 S-1
</TABLE>

          All other schedules for which provision is made in the applicable
accounting regulations of the Securities and Exchange Commission are not
required under the related instructions or are inapplicable or the required
information is given in the Financial Statements or Notes thereto, and therefore
have been omitted.

                                      -17-
<PAGE>
 
               3.   Exhibits
                    --------

Exhibit No.
- -----------

    3.1        Restated Certificate of Incorporation of the Registrant -
               Incorporated by reference to Exhibit 3.1 to the Registrant's
               Registration Statement on Form S-1 (No. 33-68428) filed with the
               Securities and Exchange Commission on September 3, 1993.

    3.2        Amended and Restated By-Laws of the Registrant - Incorporated by
               reference to Exhibit 3.2 to the Registrant's Registration
               Statement on Form S-1 (No. 33-68428) filed with the Securities
               and Exchange Commission on September 3, 1993.

    9.1        Voting Trust Agreement dated June 23, 1992 between Michael R.
               Cooper and the Trustees U/I/T of Michael R. Cooper dated June 18,
               1992 f/b/o Carolyn and Jordan Cooper - Incorporated by reference
               to Exhibit 9.1 to the Registrant's Registration Statement on Form
               S-1(No. 33-68428) filed with the Securities and Exchange
               Commission on September 3, 1993.

    9.2        Voting Trust Agreement dated August 23, 1993 between the
               Registrant, Michael R. Cooper and certain members of the
               Registrant's Senior Management - Incorporated by reference to
               Exhibit 9.2 to the Registrant's Registration Statement on Form S-
               1(No. 33-68428) filed with the Securities and Exchange Commission
               on September 3, 1993.

    9.3        Voting Trust Agreement by and among Michael R. Cooper and Ruth M.
               Cooper, Trustee U/I/T of Michael R. Cooper dated December 23,
               1994 f/b/o Carolyn and Jordan Cooper - Incorporated by reference
               to Exhibit 9.3 on Registrant's Form 10-K filed with the
               Securities and Exchange Commission on March 31, 1995.

  *10.1        Employment Agreement between the Registrant and Michael R.
               Cooper.

  *10.2        Employment Agreement between the Registrant and John F. Short

  *10.3        Employment Agreement between the Registrant and James C. Fink.
               Incorporated by reference to Exhibit 10.5 on Registrant's Form
               10-K filed with the Securities and Exchange Commission on March
               31, 1995.

  *10.4        Employment Agreement between the Registrant and James T. Heisler.
               Incorporated by reference to Exhibit 10.6 on Registrant's Form
               10-K filed with the Securities and Exchange Commission on March
               31, 1995.

                                     -18-
<PAGE>
 
  *10.5        Employment Agreement between the Registrant and Gregory C. Ellis.
               Incorporated by reference to Exhibit 10.5 on Registrant's Form 
               10-K filed with the Securities and Exchange Commission on March
               29, 1996.

  *10.6        Form of Non Competition Agreement executed by the Registrant's
               Senior Management - Incorporated by reference to Exhibit 10.4 to
               the Registrant's Registration Statement on Form S-1(No. 33-68428)
               filed with the Securities and Exchange Commission on September 3,
               1993.

   10.7        Form of Representative's Warrants - Incorporated by reference to
               Exhibit 10.23 to the Registrant's Registration Statement on Form
               S-1(No. 33-68428) filed with the Securities and Exchange
               Commission on September 3, 1993.

  *10.8        The Registrant's 1993 Stock Incentive Plan - Incorporated by
               reference to Exhibit 10.6 to the Registrant's Registration
               Statement on Form S-1(No. 33-68428) filed with the Securities and
               Exchange Commission on September 3, 1993.

  *10.9        The Registrant's 1994 Stock Incentive Plan - Incorporated by
               reference to Exhibit 10.10 on Registrant's Form 10-K filed with
               the Securities and Exchange Commission on March 31, 1995.

  *10.10       The Registrant's Retirement Plan - Incorporated by reference to
               Exhibit 10.7 to the Registrant's Registration Statement on Form
               S-1(No. 33-68428) filed with the Securities and Exchange
               Commission on September 3, 1993.
 
   10.11       Purchase Agreement dated as of August 13, 1993 between the
               Registrant and Allstate Insurance Company, Allstate Life
               Insurance Company, Allstate Retirement Plan and Agents Pension
               Plan - Incorporated by reference to Exhibit 10.13 to the
               Registrant's Registration Statement on Form S-1(No. 33-68428)
               filed with the Securities and Exchange Commission on September 3,
               1993.

   10.12       Stock Purchase Agreement dated April 29, 1994 by and between the
               Registrant and William F. Lehman, William B. Jones and Gilbert A.
               Frisbie, Jr. - Incorporated by reference to Exhibit 10.15 on
               Registrant's Form 10-K filed with the Securities and Exchange
               Commission on March 31, 1995.

   10.13       Credit agreement, as amended, with Meridian Bank dated October
               24, 1995.

   10.14       Lease Agreement dated May 15, 1995 between the Registrant and the
               Maumee Woodlands IV Company (Maumee Facility). Incorporated by
               reference to Exhibit 

                                     -19-
<PAGE>
 
               10.15 on Registrant's Form 10-K filed with the Securities and
               Exchange Commission on March 29, 1996.

   10.15       Lease Agreement dated May 24, 1993 between the Registrant and
               Computer Associates International, Inc. (for Princeton facility)
               -Incorporated by reference to Exhibit 10.16 to the Registrant's
               Registration Statement on Form S-1(No. 33-68428) filed with the
               Securities and Exchange Commission on September 3, 1993.

   10.16       Lease dated March 24, 1992 between Torin (Angel City) Investments
               Limited and Davis Schottlander & Davis Limited (for second floor
               of GSR facility) - Incorporated by reference to Exhibit 10.18 to
               the Registrant's Registration Statement on Form S-1(No. 33-68428)
               filed with the Securities and Exchange Commission on September 3,
               1993.

   10.17       Lease dated February 1, 1984 between Torin (Angel City)
               Investments Limited and Davis Schottlander & Davis Limited (for
               third floor of GSR facility) - Incorporated by reference to
               Exhibit 10.19 to the Registrant's Registration Statement on Form
               S-1(No. 33-68428) filed with the Securities and Exchange
               Commission on September 3, 1993.

   10.18       Assignment of Lease dated December 20, 1989 between Torin (Angel
               City ) Davis Schottlander & Davis Limited and GSR and Lionel
               Lawrence Gordon, Esq. and Martin Simmons, Esq. (for second and
               third floors of GSR facility) - Incorporated by reference to
               Exhibit 10.20 to the Registrant's Registration Statement on Form
               S-1(No. 33-68428) filed with the Securities and Exchange
               Commission on September 3, 1993.

   10.19       Lease dated March 24, 1982 between Torin (Angel City) Davis
               Schottlander & Davis Limited (for fourth floor of GSR facility) -
               Incorporated by reference to Exhibit 10.21 to the Registrant's
               Registration Statement on Form S-1(No. 33-68428) filed with the
               Securities and Exchange Commission on September 3, 1993.

   10.20       Assignment of Lease dated October 27, 1989 between Davis
               Schottlander and Davis Limited and GSR and Lionel Lawrence
               Gordon, Esq. and Martin Simmons, Esq. (for fourth floor of GSR
               facility) - Incorporated by reference to Exhibit 10.22 to the
               Registrant's Registration Statement on Form S-1(No. 33-68428)
               filed with the Securities and Exchange Commission on September 3,
               1993.

   10.21       Lease dated August 25, 1994 between the Registrant and H.C.
               Properties, USA, Inc. (Tucson Facility) - Incorporated by
               reference to Exhibit 10.22 on Form 10-K filed with the Securities
               and Exchange Commission on March 31, 1995.

                                     -20-
<PAGE>
 
  *10.22       Special Incentive Program between the Registrant and Michael R.
               Cooper and John F. Short.

   11          Statement regarding computation of per share earnings.
 
   21          Subsidiaries of the Registrant.
 
               (b)  Reports on Form 8-K

               No reports were filed on Form 8-K during the last quarter of the
fiscal year covered by this report.

_____________________________________________________________________________

*    Constitutes a compensatory plan or arrangement required to be filed as an 
     exhibit to this report

                                     -21-
<PAGE>
 
                                  SIGNATURES

          Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.


                         OPINION RESEARCH CORPORATION


                         By:   /s/ Michael R. Cooper
                            ------------------------------
                                     Michael R. Cooper, Chairman


          Pursuant to the requirements of the Securities Exchange Act of 1934,
this report has been signed below on March 26, 1997 by the following persons on
behalf of the Registrant and in the capacities indicated.

/s/ Michael R. Cooper                 Principal Executive Officer and Director
- --------------------------
    Michael R. Cooper


/s/ John F. Short                     Principal Financial and Accounting
- --------------------------   
    John F. Short                     Officer and Director


/s/ James C. Fink                     Director
- --------------------------                
    James C. Fink


/s/ James T. Heisler                  Director
- --------------------------                
    James T. Heisler

                                      -22-
<PAGE>

                        Report of Independent Auditors


The Board of Directors and Stockholders
Opinion Research Corporation

We have audited the accompanying consolidated balance sheets of Opinion Research
Corporation and Subsidiaries as of December 31, 1996 and 1995, and the related 
consolidated statements of operations, stockholders' equity and cash flows for 
each of the three years in the period ended December 31, 1996. Our audits also 
included the financial statement schedule listed in the Index at Item 14(a). 
These financial statements and schedule are the responsibility of the Company's 
management. Our responsibility is to express an opinion on these financial 
statements and schedule based on our audits.

We conducted our audits in accordance with generally accepted auditing 
standards. Those standards require that we plan and perform the audit to obtain 
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by 
management, as well as evaluating the overall financial statement presentation. 
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present 
fairly, in all material respects, the consolidated financial position of Opinion
Research Corporation and Subsidiaries at December 31, 1996 and 1995, and the 
consolidated results of its operations and its cash flows for each of the three 
years in the period ended December 31, 1996 in conformity with generally 
accepted accounting principles. Also, in our opinion, the related financial 
statement schedule, when considered in relation to the basic financial
statements taken as a whole, presents fairly in all material respects the
information set forth therein.


                                                       /s/ Ernst & Young LLP


Princeton, New Jersey
February 21, 1997 except for the third
  paragraph of Note 6, as to which the 
  date is March 17, 1997
 
                                      F-1
<PAGE>



                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
                          Consolidated Balance Sheets
                     (in thousands, except share amounts)

<TABLE>   
<CAPTION> 
                                                                                  December 31,        
                                                                             -----------------------  
                                                                              1996             1995   
                                                                             ------           ------  
<S>                                                                          <C>              <C>     
                                    Assets                                                            
                                                                                                      
Current Assets:                                                                                       
    Cash and cash equivalents                                                  $865             $340  
    Accounts receivable:                                                                              
       Billed                                                                 7,480            7,878  
       Unbilled services                                                      2,867            3,696  
                                                                            -------          -------  
                                                                             10,347           11,574  
       Less: allowance for doubtful accounts                                    162              129  
                                                                            -------          -------  
                                                                             10,185           11,445  
    Prepaid and other current assets                                          2,655            1,495  
                                                                            -------          -------  
Total current assets                                                         13,705           13,280  
                                                                                                      
Property and equipment, net                                                   5,511            4,885  
Capitalized production costs, net                                               516              300  
Intangible assets, net                                                        1,427            1,343  
Goodwill, net                                                                10,971            8,194  
Other assets                                                                    642              535  
                                                                            -------          -------   
                                                                            $32,772          $28,537      
                                                                            =======          =======       
                                                                      
                     Liabilities and Stockholders' Equity             
                                                                      
Current Liabilities:                                                  
    Accounts payable                                                        $ 1,979           $1,392  
    Accrued expenses                                                          1,305            1,954  
    Advanced billings                                                         2,782            1,078  
    Revolving credit line                                                       380              423  
    Notes payable                                                             6,047            2,353  
    Deferred interest payable                                                 1,203         
    Current maturities of obligations under capital leases                      220              250  
                                                                            -------          ------- 
Total current liabilities                                                    13,916            7,450  
                                                                                                      
Long term debt                                                                  993            3,857  
Deferred interest payable                                                                        804
Long term maturities of obligations under capital leases                        276              489  
Deferred income taxes                                                         1,103              355  
Other liabilities                                                               839              837   
Stockholders' equity:
    Preferred Stock, $.01 par value, 1,000,000 shares authorized,
     none issued or outstanding
      Common Stock, $.01 par value, 10,000,000 shares authorized,
         4,231,747 shares issued and 4,143,889 outstanding in 1996
         and 4,231,747 shares issued and 4,197,122 outstanding in 1995           42               42 
    Additional paid-in capital                                               14,011           14,067             
    Retained earnings                                                         1,526              718             
    Foreign currency cumulative translation adjustment                          556              125             
    Treasury Stock, at cost, 87,858 shares in 1996, 34,625 in 1995             (490)            (207)             
                                                                            --------         --------     
Total stockholders' equity                                                    15,645           14,745
                                                                            --------         --------  
                                                                             $32,772          $28,537
                                                                            ========         ========   
</TABLE>
                      See notes to financial statements.

                                      F-2


<PAGE>

                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
                     Consolidated Statements of Operations
              (in thousands, except share and per share amounts)

<TABLE>
<CAPTION>
                                                     Year Ended December 31,
                                                 ---------------------------------
                                                   1996        1995        1994         
                                                 --------    --------    ---------      
<S>                                              <C>         <C>         <C>            
Revenues                                         $ 47,273    $ 44,101    $  39,841          
Cost of revenues                                   30,281      26,854       24,932      
                                                   ------      ------       ------      
     Gross profit                                  16,992      17,247       14,909      
Selling, general and administrative expenses       12,214      12,422        9,024          
Depreciation and amortization                       2,353       2,677        2,618          
Unusual charge                                                  3,489                       
                                                   ------      ------       ------                               
     Operating income (loss)                        2,425      (1,341)       3,267          
Interest expense, net                                 777         745          739          
Loss on investments                                                             87          
                                                   ------      ------       ------      
     Income (loss) before income taxes              1,648      (2,086)       2,441          
Provision (benefit) for income taxes                  840        (417)       1,146          
                                                   ------      ------       ------      
Net income (loss)                                    $808     ($1,669)      $1,295           
                                                   ======      ======       ======  
                                                                                            
Net income (loss) per common share:                                                         
  Primary                                           $0.19      ($0.39)       $0.31      
                                                   ======      ======       ====== 
  Fully diluted                                     $0.19                    $0.30      
                                                   ======                   ======
Weighted average common shares outstanding:                                                 
  Primary                                       4,212,952   4,253,812    4,243,135     
  Fully diluted                                 4,230,511                4,874,967      
</TABLE>

                      See notes to financial statements.

                                      F-3



<PAGE>
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
                Consolidated Statements of Stockholders' Equity
                                (in thousands)

<TABLE> 
<CAPTION> 
                                                                                      Foreign
                                                             Additional               currency                         Total
                                           Common Stock       paid in     Retained   translation   Treasury Stock   stockholders'
                                         ----------------                                          --------------
                                          Shares  Amount      capital     earnings   adjustment    Shares  Amount      equity
                                         -------- ------     ---------   ----------  ----------    ------- ------     -------- 
<S>                                      <C>      <C>        <C>         <C>         <C>           <C>     <C>        <C>  
Balance, December 31, 1993                  4,232    $42       $13,183       $1,092       ($36)                        $14,281
Benefit from exercising stock options                              884                                                     884
Foreign currency translation                                   
    adjustment                                                                             235                             235
Net income                                                                    1,295                                      1,295
                                         -------- ------     ---------   ----------  ----------    ------- ------     -------- 
Balance, December 31, 1994                  4,232     42        14,067        2,387        199                          16,695
Stock repurchase                                                                                        35  (207)         (207)
Foreign currency translation                                   
    adjustment                                                                             (74)                            (74)
Net loss                                                                     (1,669)                                    (1,669)
                                         -------- ------     ---------   ----------  ----------    ------- ------     -------- 
Balance, December 31, 1995                  4,232     42        14,067          718        125          35  (207)       14,745
Stock repurchase                                                                                       102  (580)         (580)
Stock issuance                                                     (56)                                (49)  297           241
Foreign currency translation                                                                                         
    adjustment                                                                             431                             431
Net income                                                                      808                                        808
                                         -------- ------     ---------   ----------  ----------    ------- ------     -------- 
Balance, December 31, 1996                  4,232     $42      $14,011       $1,526       $556          88 ($490)      $15,645
                                         ======== ======     =========   ==========  ==========    ======= ======     ========  
</TABLE> 


                      See notes to financial statements.

                                      F-4



<PAGE>


                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
                     Consolidated Statements of Cash Flows
                                (in thousands)

<TABLE> 
<CAPTION> 
                                                                                   Year Ended December 31,
                                                                               -------------------------------------
                                                                                   1996        1995          1994
                                                                               -----------  -----------  ----------- 
<S>                                                                            <C>          <C>          <C> 
Cash flows from operating activities:
   Net income (loss)                                                                 $808      ($1,669)      $1,295
   Adjustments to reconcile net income (loss) to net cash
     from operating activities:
     Depreciation and amortization                                                  2,353        2,677        2,618
     Loss (gain) on foreign currency                                                   24                       (12)
     Loss (gain) on disposal of fixed assets                                          (16)         179           19
     Non-cash portion of unusual charge                                                          2,420
     Benefit from exercise of  stock options
     Provision for doubtful accounts                                                   30          (46)          42
     Change in operating assets and liabilities net of effects
       from acquisitions:
        Billed accounts receivable                                                    452         (678)         267
        Unbilled services                                                             922         (383)         480
        Prepaid and other assets                                                   (1,144)        (685)         195
        Accounts payable                                                              444         (543)         383
        Accrued expenses                                                             (749)         234         (621)
        Advanced billings                                                           1,424       (1,116)          51
        Deferred interest payable                                                     399          361          326
        Deferred income taxes                                                         745         (683)         824
        Other liabilities                                                               2            4          (73)
                                                                                        -            -         ----
        Net cash provided by operating activities                                   5,694           72        5,794
                                                                                    -----           --        -----

Cash flows from investing activities:
   Payment for acquisitions, net of cash acquired                                  (3,272)        (891)      (2,790)
   Proceeds from the sale of fixed assets                                              31
   Capitalized production costs                                                      (442)         (32)      (2,329)
   Capital expenditures                                                            (1,647)        (586)      (2,696)
                                                                                   -------        -----      -------
        Net cash used in investing activities                                      (5,330)      (1,509)      (7,815)
                                                                                   -------      -------      -------

Cash flows from financing activities:
   Issuance of notes payable                                                        1,404        1,410        2,250
   Repayment of notes payable                                                        (643)        (100)      (2,904)
   Borrowings under line-of-credit agreement                                       21,344       11,009        3,647
   Repayments under line-of-credit agreement                                      (21,348)     (11,238)      (3,247)
   Capital stock repurchased, net                                                    (339)        (207)
   Repayments under capital lease arrangements                                       (257)        (324)        (275)
                                                                                     -----        -----        -----
        Net cash provided by (used in) financing activities                           161          550         (529)
                                                                                      ---          ---         -----

Increase (decrease) in cash and cash equivalents                                      525         (887)      (2,550)
Cash and cash equivalents at beginning of period                                      340        1,227        3,777
                                                                                      ---        -----        ----- 
Cash and cash equivalents at end of period                                           $865         $340       $1,227
                                                                                     ----         ----       ------ 
Non-cash investing and financing activities:
   Acquisition of equipment under capital lease                                                   $777
   Capital stock issued in connection with SRC purchase                              $241
</TABLE> 

                      See notes to financial statements.

                                      F-5


<PAGE>
 
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                               DECEMBER 31, 1996
              (IN THOUSANDS, EXCEPT SHARE AND  PER SHARE AMOUNTS)



1.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

NATURE OF OPERATIONS AND BASIS OF PRESENTATION

Opinion Research Corporation and Subsidiaries (the Company, ORC), which was
founded in 1938, provides market research and business information services.
The Company offers a variety of products and services for clients in the United
States, Europe, and Asian markets.  The Company offers such services as Customer
Satisfaction Measurement and Tracking, Image Assessment and Competitive
Positioning, and Advertising Evaluation and Tracking.  Some products such as
business panels and shared-cost programs are marketed independently as well as
used by the Company to deliver the above listed services.  The Company operates
in one industry segment.

The consolidated financial statements include the accounts of the Company and
its wholly-owned subsidiaries.  All intercompany transactions are eliminated
upon consolidation.

REVENUE RECOGNITION

Revenues from professional services are recognized at the time services are
performed on a percentage of completion basis.  Invoices to clients are
generated in accordance with the terms of the applicable contract, which are not
directly related to the performance of services.  Unbilled services are
classified as a current asset.  Advanced billings from clients in excess of
revenue earned are classified as a current liability.  The Company grants credit
primarily to large public companies and performs periodic credit evaluations of
its clients' financial condition.  The Company does not generally require
collateral.  Credit losses relating to clients consistently have been within
management's expectations.  As of December 31, 1996, two clients constituted 21%
of net accounts receivable.  These clients accounted for 29% of the revenues for
the year ended December 31, 1996.  As of December 31, 1995, one client
constituted 33% of net accounts receivable.  Revenues for this client accounted
for 22% of revenues for the year ended December 31, 1995.  At December 31, 1994,
two clients constituted 31% of net accounts receivable.  Combined revenues for
these clients accounted for 24% of the Company's revenues for the year ended
December 31, 1994.

USE OF ESTIMATES

The preparation of financial statements in conformity with generally accepted
accounting principles requires management to make estimates and assumptions that
affect the reported amounts of assets and liabilities and disclosure of
contingent assets and  liabilities at the date of the financial statements and
the reported amounts of revenues and expenses during the reporting period.
Actual results could differ from those estimates.

                                      F-6
<PAGE>
 
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


1.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

CASH EQUIVALENTS

The Company considers as cash equivalents all highly liquid debt instruments
with an original maturity of three months or less when purchased.

PROPERTY AND EQUIPMENT

Property and equipment are stated at cost.  Depreciation is provided using the
straight-line method over the estimated useful lives of the related assets (3-10
years).  Leasehold improvements are amortized using the straight-line method
over their estimated useful lives or the remaining life of the lease, whichever
is shorter.

IMPAIRMENT OF LONG-LIVED ASSETS

The Company records impairment losses on long-lived assets used in operations or
expected to be disposed when events and circumstances indicate that the assets
might be impaired and the undiscounted cash flows estimated to be generated by
those assets are less than the carrying amounts of those assets (see Note 11).

CAPITALIZED PRODUCTION COSTS

The costs of producing the Company's standardized computer models are
capitalized and amortized using the straight-line method over three years or
the estimated remaining periods for which the models provide future economic
benefits, whichever is shorter.  The models are computer software which are
marketed and sold by the Company as separate products, along with research and
business information services.  Capitalization of costs begins upon the
establishment of technological feasibility.  The establishment of technological
feasibility and the ongoing assessment of recoverability of capitalized costs
require considerable judgment by management with respect to certain factors
including anticipated future gross revenues, estimated economic life and changes
in technology.  These factors are considered on a product-by-product basis.
Total amortization expense for capitalized production costs was $226, $683, and
$926 for the years ended December 31, 1996, 1995, and 1994, respectively.
During 1995, the Company recorded a pre-tax write-down of capitalized production
costs of $1,958 (see Note 11).

FOREIGN OPERATIONS

The functional currency for the Company's UK subsidiaries, Gordon Simmons
Research Group Limited (GSR), and GSR/SIA Limited, is the British pound. The
translation into U.S. dollars is performed for assets and liabilities using the
exchange rate in effect at the balance sheet date and for revenue and expense
accounts using a monthly average exchange rate during the period. Translation
adjustments are shown as a separate

                                      F-7
<PAGE>
 
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


component of stockholder's equity. Combined revenue, assets and other financial
information for foreign operations, is as follows:

<TABLE>
<CAPTION>
                                          YEAR ENDED DECEMBER 31,    
                                        --------------------------- 
                                          1996      1995     1994   
                                        --------  --------  ------- 
          <S>                           <C>       <C>       <C>     
          Revenue                       $10,792   $10,227   $11,479 
          Net Income (loss)                (255)     (606)      321 
</TABLE> 

<TABLE> 
<CAPTION> 
                                                  DECEMBER 31,
                                               -----------------    
                                                 1996     1995 
                                               -------- -------- 
          <S>                                  <C>      <C>         
          Assets                                $ 9,757  $ 6,523      
          Liabilities                             6,824    3,583      
          Stockholders' equity                    2,933    2,940       
</TABLE>

The results of operations and financial position of the Hong Kong branch,
established in 1995, were not significant in either 1996 or 1995.

STOCK BASED COMPENSATION

As permitted by FASB Statement No. 123, "Accounting for Stock-Based
Compensation" (SFAS 123), the Company has elected to follow Accounting Principal
Board Opinion No. 25, "Accounting for Stock Issued to Employees" (APB 25) and
related interpretations in accounting for its employee option plans. Under APB
25, no compensation expense is recognized at the time of option grant if the
exercise price of the Company's employee stock option equals the fair market
value of the underlying common stock on the date of grant.

INCOME TAXES

The Company files a consolidated federal income tax return.  Separate income tax
returns are filed for foreign, state, and local income taxes.

EARNINGS PER SHARE

Earnings (loss) per share is determined by dividing net income (loss) by the
weighted average common shares outstanding.  Fully diluted earnings per share
takes into account the conversion of the convertible debentures issued August
13, 1993 for 1994 only.  Such convertible debentures are not included in the
calculation of fully diluted earnings per share in 1996 as they expired on
November 30, 1996, or in 1995 as their effect in 1995 was anti-dilutive (see
Note 6).

                                      F-8
<PAGE>

 
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


2.  ACQUISITIONS

On April 29, 1994 the Company purchased the stock of Strategic Research and
Consulting, Inc., (SRC), an Ohio corporation, for a price of $3,000.  The
acquisition was accounted for as a purchase and accordingly, the purchase price
was allocated to the assets acquired and liabilities assumed.  The fair value of
the assets acquired and liabilities assumed was $5,004, and $4,076,
respectively.  The Company incurred $69 of costs related to the acquisition.
Identifiable intangible assets, valued at $300, are being amortized using the
straight-line method over five years.  The excess consideration paid over the
estimated fair value of net assets acquired in the amount of $1,841 has been
recorded as goodwill to be amortized using the straight-line method over 25
years.  During 1995, cash payments totalling $891 were made to the previous
owners of SRC as part of the purchase price which was contingent upon achieving
specific performance criteria.  The additional consideration is recorded as
goodwill and will be amortized over the 24 years remaining on the original
goodwill.  Based on 1995 operating performance, a final payment of $667 was made
to the principals of Strategic Research and Consulting, Inc. during 1996.  This
payment consisted of a cash payment of $426 and the issuance of stock valued at
$241.  This payment has been recorded as goodwill and will be amortized over the
23 years remaining on the original goodwill.  The 1994 financial statements
reflect SRC's operations for the period from April 29, 1994 to December 31,
1994.  The acquisition was financed through Company funds and senior bank debt.

     During 1996 the Company created GSR/SIA, Limited to purchase the assets of 
a division of an information technology company. This operating company is a 
wholly owned subsidiary of ORC Holdings, Limited, a holding company created in 
1996 to hold the shares of all the Company's U.K. holdings. To that end, the 
shares of Gordon Simmons Research Group were exchanged by the Company for shares
in ORC Holdings, Limited. Also during 1996, the Company purchased the stock of a
Chicago based market research company that now serves as the Healthcare Practice
for the Company.

3.  PROPERTY AND EQUIPMENT

Property and equipment consists of the following:

<TABLE>
<CAPTION>
                                                               DECEMBER 31,   
                                                             ---------------- 
                                                              1996     1995   
                                                             -------  ------- 
          <S>                                                <C>      <C>     
          Leasehold improvements                             $ 1,714  $ 1,343 
          Computer equipment and software                      6,221    5,112 
          Furniture, fixtures, and equipment                   3,501    2,886 
          Equipment under capital lease obligations            1,143    1,028 
                                                             -------  ------- 
                                                              12,579   10,369 
          Less accumulated depreciation & amortization         7,068    5,484 
                                                             -------  ------- 
          Property and equipment, net                        $ 5,511  $ 4,885 
                                                             =======  =======  
</TABLE>

                                      F-9
<PAGE>
 
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


3.  PROPERTY AND EQUIPMENT (CONTINUED)

During 1995, the Company recorded charges of $178 and $66 for the disposal of
obsolete fixed assets and the abandonment of leasehold improvements,
respectively (see Note 11).

4.  INTANGIBLE ASSETS

Intangible assets are as follows:

<TABLE>
<CAPTION>
                                              DECEMBER 31,
                                          --------------------
                                           1996          1995
                                          -------       ------
     <S>                                  <C>           <C>
     Capitalized production costs         $ 1,076       $  634
       less accumulated amortization          560          334
                                          -------       ------
     Capitalized production costs, net    $   516       $  300
                                          =======       ======
                                                  
     Intangible assets                    $ 3,703       $3,077
       less accumulated amortization        2,276        1,734
                                          -------       ------
     Intangible assets, net               $ 1,427       $1,343
                                          =======       ======
                                                  
     Goodwill                             $12,165       $9,000
       less accumulated amortization        1,194          806
                                          -------       ------
     Goodwill, net                        $10,971       $8,194
                                          =======       ======
</TABLE>

During 1995 the Company wrote down $1,958 as capitalized production costs and
$460 of impaired intangible assets (see Note 11).

5.  INCOME TAXES

For financial reporting purposes, income (loss) before income taxes consists of
the following:

<TABLE>
<CAPTION>
                        YEAR ENDED DECEMBER 31,
                      -------------------------
                       1996      1995     1994
                      -------  --------  ------
     <S>              <C>      <C>       <C>
     United States    $1,973   ($1,480)  $1,781
     Foreign            (325)     (606)     660
                      ------   -------   ------
                      $1,648   ($2,086)  $2,441
                      ======   =======   ======
</TABLE>
<PAGE>
 
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) 


5.  INCOME TAXES (CONTINUED)
                           
The provisions (benefit) for income taxes consists of the following:
                           
<TABLE> 
<CAPTION> 
                                                   YEAR ENDED DECEMBER 31,    
                                                  -------------------------  
                                                   1996     1995     1994    
                                                  -------  -------  -------  
          <S>                                     <C>      <C>      <C>      
          Current:                                                           
               Federal                             $  84   $   96    $   16  
               State                                 110      170        73  
               Foreign                               (70)               311  
                                                   -----   ------    ------  
               Total current                         124      266       400  
                                                   -----   ------    ------  
          Deferred:                                                          
               Federal                               553     (496)      604  
               State                                 163     (187)      114  
               Foreign                                                   28  
                                                   -----   ------    ------  
               Total deferred                        716     (683)      746  
                                                   -----   ------    ------  
                                                   $ 840    ($417)   $1,146  
                                                   =====   ======    ======   
</TABLE>

The difference between tax expense and the amount computed by applying the
statutory federal income tax rate to income before income taxes is as follows:

<TABLE>
<CAPTION>
                                                        YEAR ENDED DECEMBER 31, 
                                                       -------------------------
                                                        1996    1995      1994 
                                                       ------  -------  --------
     <S>                                               <C>     <C>      <C>    
     Statutory rate applied to pre-tax income loss      $ 560   ($710)   $  830
     Add (deduct):                                                             
          State income taxes, net of federal               73     (75)      123
           benefit                                                             
          Foreign operating losses for which                                   
           a tax benefit has not been recorded             42     206          
          Effect of non-deductible expenses                55      20        54
          Effect of goodwill amortization                  98      61       129
          Increase in valuation allowance                                    35
          Other                                            12      81       (25)
                                                        -----   -----    ------
                                                        $ 840   ($417)   $1,146
                                                        =====   =====    ====== 
</TABLE>

                                      F-11
<PAGE>
 
                 OPINION RESEARCH CORPORATIONAND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINAICIAL STATEMENTS (CONTINUED) 


5.  INCOME TAXES (CONTINUED)

The Company's deferred tax liabilities and assets consists of the following
temporary differences:

<TABLE>
<CAPTION>
                                                              DECEMBER 31,   
                                                            ----------------
                                                             1996     1995  
                                                            -------  -------
          <S>                                               <C>      <C>    
          Deferred tax liabilities:                                         
             Capitalized product costs                      $1,296   $  623 
             Fixed assets                                               125 
             Tax basis adjustment of acquired                  227      605 
              subsidiary                                                    
             Other                                                       39 
                                                            ------   ------ 
                Total deferred tax liabilities               1,523    1,392 
                                                            ------   ------ 
          Deferred tax assets:                                              
             Reserves for doubtful accounts                     44       60 
             Fixed assets                                      134          
             Deferred revenue                                           244 
             Net operating loss carryforwards                  199      797 
             Valuation allowance                               (64)     (64)
             Other                                             139          
                                                            ------   ------
                Total deferred tax assets                      452    1,037 
                                                            ------   ------ 
          Net deferred tax liabilities                      $1,071   $  355 
                                                            ======   ======  
</TABLE>

The recognition of $884 of the valuation allowance was credited directly to
contributed capital in 1994.

The Company has U.S. federal tax net operating loss carryforwards of
approximately $110, at December 31, 1996 which expire in 2010. At December 31,
1996 unremitted earnings of foreign subsidiaries were approximately $170. Since
it is the Company's intention to indefinitely reinvest these earnings, no U.S.
taxes have been provided. Determination of the amount of unrecognized deferred
tax liability on these unremitted earnings is not practicable.

Income taxes of $383 and $132 were paid in the U.K. in 1995 and 1994
respectively. No income taxes were paid in the U.K. in 1996.

Income taxes paid in the U.S. for 1996, 1995, and 1994 were $677, $109, and $35,
respectively.

                                      F-12
<PAGE>
 
                 OPINION RESEARCH CORPORATIONAND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINAICIAL STATEMENTS (CONTINUED)  


6.  DEBT

Debt consists of the following:

<TABLE>
<CAPTION>
                                                        DECEMBER 31,   
                                                       -------------- 
                                                        1996    1995  
                                                       ------  ------ 
          <S>                                          <C>     <C>    
          Working capital facilities                   $2,509  $2,133 
          Notes payable to bank                         1,911   1,500 
          Notes payable (convertible 12/31/95)          3,000   3,000 
                                                       ------  ------ 
          Total debt                                    7,420   6,633 
          Less current maturities                       6,427   2,776 
                                                       ------  ------ 
          Long-term portion                            $  993  $3,857 
                                                       ======  ======  
</TABLE>

At December 31, 1996, the Company had credit facilities with a U.S. bank
totalling $10,000.  The facilities allowed for $4,000 of acquisition financing
and $1,000 for equipment financing, and $5,000 as a working capital facility.
All borrowings for acquisitions or equipment financing had a four-year term.

As of December 31, 1996, the Company had outstanding $1,911 on the acquisition
financing facility and $2,509 on the working capital facility, including $380
drawn on a UK overdraft facility that is secured by a letter of credit.  The
interest rate on the acquisition financing is the bank's designated prime rate
plus  1/2% (8 3/4% at December 31, 1996).  Interest was deferred for the first
six months, but is now payable monthly.  Interest on the revolving credit
facility is the bank's designated prime rate (8 1/4% at December 31, 1996),
payable monthly. The interest rates on the credit facility are based on current
market rates. Consequently, the carrying value of the credit facility
approximates its fair value.

During March of 1997 the Company executed a letter of intent for an increased
borrowing facility with its senior lender. The new facility is for $15 million;
$9 million of revolving credit at prime plus one half percent and $6 million of
a 5 year term note carrying an interest rate of prime plus one and one quarter
percent. The agreement is for 3 years and is secured by substantially all assets
of the Company.

On August 13, 1993, the Company issued a subordinated 10% convertible note for
$3,000 which is due May 31, 1997.  The note and accrued interest through
November 30, 1994 were convertible until November 30, 1996 into common stock of
the Company at $5.20 per share.  The note was not converted.  The $3,000 in
principal and $1,203 of deferred interest is payable May 31, 1997.  These
amounts will be repaid from the above mentioned credit facility.

                                      F-13
<PAGE>
 
                 OPINION RESEARCH CORPORATIONAND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINAICIAL STATEMENTS (CONTINUED)  


6.  DEBT (CONTINUED)

Aggregate maturities of debt for the years ending December 31 are as follows:

<TABLE>
<CAPTION>
          <S>                                                           <C> 
          1997...................................................       $6,427
          1998...................................................          491
          1999...................................................          275
          2000...................................................          227 
</TABLE>

The Company paid interest of $379, $445, and $475 during the years ended
December 31, 1996, 1995, and 1994, respectively.

7.  PENSION

The Company maintains a defined contribution pension and profit sharing plan
covering substantially all employees.  Employees may contribute from 1% to 15%
of their annual salary, up to the maximum allowable under the Internal Revenue
Code.  The Board of Directors may elect to match employees' contributions or
contribute to the profit sharing plan.  Plan assets include 317,563 and 351,750
shares of common stock of the Company at December 31, 1996 and 1995,
respectively.  The Company contributed $75 to the plan in 1996 and $65 to the
plan in 1995.  No Company contribution was elected for the year ended December
31, 1994.

8.  LEASES

Future minimum payments required under capital and operating leases that have
noncancelable lease terms in excess of one year are as follows:

<TABLE>
                                                  CAPITAL  OPERATING     
                                                  LEASES    LEASES      
                                                  -------  ---------    
          <S>                                     <C>      <C>          
          1997................................       $243     $1,742    
          1998................................        219      1,555    
          1999................................         62      1,543    
          2000................................          2      1,540    
          2001................................                 1,307    
          Thereafter..........................                 2,247    
                                                     ----     ------    
          Total minimum lease payments........        526     $9,934    
                                                              ======    
                                                                        
          Less amounts representing interest..         30               
                                                     ----               
          Capitalized lease obligations.......        496               
          Less current portion................        220               
                                                     ----               
          Long term portion...................       $276               
                                                     ====                
</TABLE>

                                      F-14
<PAGE>
 
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)  


8.  LEASES (CONTINUED)

Rent expense under operating leases was $1,480, $1,641, and $1,215 for the years
ended December 31, 1996, 1995 and 1994, respectively.  Real estate taxes,
insurance and maintenance expenses generally are obligations of the Company and,
accordingly, are not included as part of rental payments.  It is expected that,
in the normal course of business, leases that expire will be renewed or replaced
by leases on similar properties.

9.  STOCKHOLDERS' EQUITY

On May 8, 1995, the Board of Directors authorized the Company to buy back up to
500,000 shares of the Company's common stock.  During 1996 the Company
repurchased 102,182 shares at a cost of $580.  Also, during 1996, 48,949 shares
valued at $241 were issued to the three senior principals of SRC (see Note 2).
During the fourth quarter of 1995, the Company repurchased 34,625 shares at a
cost of $207.

10.  STOCK OPTIONS

The 1994 Stock Incentive Plan provides for the grant of up to 350,000 options to
purchase common stock to directors and key employees of the Company.  No
employee can be granted options to acquire more than 100,000 shares of Company
common stock in any one calendar year.  The exercise price of options granted
under the 1994 plan is equal to the fair market value of the stock on the grant
date and are exercisable for seven years.  Options granted under this plan vest
equally over a period of three years.  The plan terminates on April 25, 2004.

The 1993 Stock Incentive Plan provides for the grant of up to 375,000 options to
purchase common stock to directors and key employees of the Company.  The
exercise price of options granted to employees under this plan is equal to the
fair market value of the stock on the date of grant.  These options vest equally
over a three year period.  The plan terminates in August 2003.  As amended in
1996, each Non-employee Director on the date of the Annual Meeting of
Stockholders is automatically granted options to acquire the "formula number" of
shares of common stock. The option exercise price for these options will be
equal to the fair market value of the underlying shares on the date of the
grant. The options will be non-qualified stock options. The Non-employee
Directors' options will become exercisable on the first anniversary of the date
of grant provided the Non-employee Director is a member of the Board of
Directors on that date. The "formula number" for 1996 was 15,000 shares for
those Non-employee Directors who have served as a member of the Board of
Directors for a period of three full years or more, and 5,000 shares for all
other Non-employee Directors.

Non-employee Directors' options terminate seven years from the date of grant or
90 days after the optionee ceases to serve as a member of the Board of Directors
for any reason.  Any options of a Non-employee Director that are not exercisable
when he or she ceases to serve as a member of the

                                      F-15
<PAGE>
 
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)  


10.  STOCK OPTIONS (CONTINUED)

Board of Directors will terminate as of the termination of the Non-employee
Director's service on the Board of Directors.

Stock option transactions for the 1993 and 1994 Stock Incentive Plans were as
follows:

<TABLE>
<CAPTION>
                                                              NUMBER    WEIGHTED AVERAGE           
                                                            OF SHARES    EXERCISE PRICE           
                                                            ---------   ---------------           
          <S>                                               <C>         <C>                       
          Outstanding balance at December 31, 1993            272,375           $6.03             
                                                                                                  
          1994                                                                                    
          ----
          Granted                                             146,000           $6.98             
          Canceled                                            (46,417)          $6.45             
                                                              -------                             
          Outstanding Balance at December 31, 1994            371,958           $6.35             
                          
                                                                                                  
          1995                                                                                    
          ----
                                                                                                  
          Granted                                             246,750           $5.11             
          Canceled                                            (53,332)          $6.16             
                                                              -------                             
          Outstanding Balance at December 31, 1995            565,376           $5.82             
                          
                                                                                                  
          1996                                                                                    
          ----
          Granted                                             174,000           $6.50             
          Canceled                                            (49,084)           $5.55             
                                                              -------                             
          Outstanding Balance at December 31, 1996            690,292           $6.01     

                                                                                                  
          Available for Grant at December 31, 1996             34,708                             
                                                              =======                              
</TABLE>

Options exercisable at December 31, 1996, 1995 and 1994 were 386,709, 305,536
and 181,674, respectively.  Exercise prices for options outstanding as of
December 31, 1996 for the plans ranged from $4.63 to $8.38 per share.  The
weighted average remaining term of the outstanding options is 4.85 years.

During 1995 the Board of Directors voted to reduce the exercise price of the
options granted prior to 1994 from $8.00 per share to $5.875 per share.

In accordance with the provisions of SFAS No. 123, the Company applies APB
25 and related interpretations in accounting for its stock option plans
and, accordingly, does not recognize compensation expense.  If the Company had
elected to recognize compensation expense based on the fair value of the options
granted at grant date as prescribed by SFAS No. 123, net income (loss) and

                                      F-16
<PAGE>
 
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)  


10.  STOCK OPTIONS (CONTINUED)

earnings (loss) per share would have been reduced to the pro forma amounts
indicated in the table below:

<TABLE>
<CAPTION>
                                                            1996   1995    
                                                            ----  ------- 
          <S>                                               <C>   <C>     
          Net income (loss) - as reported.........          $808  $(1,669) 
          Net income (loss) - pro forma...........          $ 65  $(1,913) 
          Earnings (loss) per share - as reported.          $.19  $  (.39) 
          Earnings (loss) per share - pro forma...          $.02  $  (.45)  
</TABLE>

The fair value of each option grant is estimated on the date of grant using the
Black-Scholes option-pricing model with the following weighted average
assumptions:

<TABLE>
<CAPTION>
                                                         1996      1995    
                                                       --------  -------- 
          <S>                                          <C>       <C>      
          Expected dividend yield..........                  0%        0% 
          Expected stock price volatility..               34.9%     34.9% 
          Risk-free interest rate..........                5.7%      7.6% 
          Expected life of options.........            7 years   7 years   
</TABLE>

The weighted average fair value of options granted during 1996 and 1995 were
$3.17 and $2.52 per share, respectively.

Because SFAS 123 is applicable only to options granted subsequent to
December 31, 1994, its pro forma effect will not be fully reflected until 1997.

11.  UNUSUAL CHARGE

During the second quarter of 1995, the Company announced a plan to restructure
and consolidate operations, concentrate resources, and better position itself to
achieve its strategic growth objectives.  This plan resulted in a pre-tax charge
of $3,489 in 1995.  This charge included a $1,958 write-down of capitalized
production costs; $178 for the disposal of obsolete fixed assets; $460 of
impaired intangible assets associated with previous acquisitions; $380 in
severance costs; $414 provision for the abandonment of leases; and other
miscellaneous charges of $99.

                                      F-17
<PAGE>
 
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)  


12.  SPLIT-DOLLAR LIFE INSURANCE

During 1995, the Company entered into certain agreements with trusts established
in the names of two officers of the Company.  Under these agreements, the
Company pays certain premiums on life insurance policies on the officers, to
which the trusts are the beneficiaries.  The Company has been assigned certain
rights to the assets of the trusts as collateral for the premiums paid on these
life insurance policies.  The amounts paid by the Company for the premiums on
these policies, an aggregate of $178 and $59 at December 31, 1996 and 1995,
respectively, are included in other assets in the accompanying consolidated
balance sheets.  In the event the policies are terminated, the officers have
guaranteed the repayment of the amounts due from their respective trusts, and
have pledged certain of their personal assets to the Company to collateralize
such guarantees.

                                      F-18
<PAGE>
                Schedule II - Valuation and Qualifying Accounts
                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
                           (in Thousands of Dollars)
- --------------------------------------------------------------------------------
Rule 12-09.  Valuation and Qualifying Accounts

<TABLE> 
<CAPTION> 
- ------------------------------------------------------------------------------------------------------------------------------------
                                        Balance at                  Additions
                                                       --------------------------------------
     Description                        beginning      Charged to costs      Charged to other   Deductions - describe   Balance at
                                        of Period        and expenses       accounts - describe                       End of Period
====================================================================================================================================
<S>                                     <C>            <C>                  <C>                 <C>                   <C>     
Year ended December 31, 1996:                                                                                                    
  Deducted from asset account:                                                                                                   
     Allowance for Doubtful Accounts        $   129            $   105                                  $    72(1)         $   162
     Accumulated Amortization:                                                                                                    
       Capitalized Production Costs             334                226                                                         560
       Goodwill                                 806                388                                                       1,194
       Intangible Assets                      1,734                542                                                       2,276
                                              -----                ---           ------                   -----              ----- 
     Totals                                 $ 3,003            $ 1,261                0                 $    72            $ 4,192
                                              =====              =====           ======                   =====              =====  
Year ended December 31, 1995:                                                                                                     
  Deducted from asset account:                                                                                                    
     Allowance for Doubtful Accounts        $   166            $    26                                  $    63(1)         $   129
     Accumulated Amortization:                                                                                                    
       Capitalized Production Costs           1,604                683                                    1,953(2)             334
       Goodwill                                 638                297                                      129(2)             806
       Intangible Assets                      1,208                526                                                       1,734
                                              -----                ---           ------                   -----              ----- 
     Totals                                 $ 3,616            $ 1,532               0                  $ 2,145            $ 3,003
                                              =====              =====           ======                   =====              =====  
Year ended December 31, 1994:                                                                                                     
  Deducted from asset account:                                                                                                    
     Allowance for Doubtful Accounts        $   128            $    42                                  $     4(1)         $   166
     Accumulated Amortization:                                                                                                    
       Capitalized Production Costs             678                926                                                       1,604
       Goodwill                                 339                299                                                         638
       Intangible Assets                        695                513                                                       1,208
                                                ---                ---           ------                   -----              -----
     Totals                                 $ 1,840            $ 1,780               0                  $     4            $ 3,616
                                              =====              =====           ======                   =====              =====  
- ------------------------------------------------------------------------------------------------------------------------------------
</TABLE> 

 (1) Uncollectible accounts written-off
 (2) Write-off as unusual charge in second quarter

                                      S-1


<PAGE>
 
                         OPINION RESEARCH CORPORATION

                          Annual Report on Form 10-K

                                 EXHIBIT INDEX

Exhibit No.
- -----------

   3.1    Restated Certificate of Incorporation of the Registrant - Incorporated
          by reference to Exhibit 3.1 to the Registrant's Registration Statement
          on Form S-1 (No. 33-68428) filed with the Securities and Exchange
          Commission on September 3, 1993.

   3.2    Amended and Restated By-Laws of the Registrant - Incorporated by
          reference to Exhibit 3.2 to the Registrant's Registration Statement on
          Form S-1 (No. 33-68428) filed with the Securities and Exchange
          Commission on September 3, 1993.

   9.1    Voting Trust Agreement dated June 23, 1992 between Michael R. Cooper
          and the Trustees U/I/T of Michael R. Cooper dated June 18, 1992 f/b/o
          Carolyn and Jordan Cooper - Incorporated by reference to Exhibit 9.1
          to the Registrant's Registration Statement on Form S-1(No. 33-68428)
          filed with the Securities and Exchange Commission on September 3,
          1993.

   9.2    Voting Trust Agreement dated August 23, 1993 between the Registrant,
          Michael R. Cooper and certain members of the Registrant's Senior
          Management - Incorporated by reference to Exhibit 9.2 to the
          Registrant's Registration Statement on Form S-1(No. 33-68428) filed
          with the Securities and Exchange Commission on September 3, 1993.

   9.3    Voting Trust Agreement by and among Michael R. Cooper and Ruth M.
          Cooper, Trustee U/I/T of Michael R. Cooper dated December 23, 1994
          f/b/o Carolyn and Jordan Cooper - Incorporated by reference to Exhibit
          9.3 on Registrant's Form 10-K filed with the Securities and Exchange
          Commission on March 31, 1995.

  *10.1   Employment Agreement between the Registrant and Michael R. Cooper.
 
  *10.2   Employment Agreement between the Registrant and John F. Short.
<PAGE>
 
  *10.3   Employment Agreement between the Registrant and James C. Fink.
          Incorporated by reference to Exhibit 10.5 on Registrant's Form 10-K
          filed with the Securities and Exchange Commission on March 31, 1995.

  *10.4   Employment Agreement between the Registrant and James T. Heisler.
          Incorporated by reference to Exhibit 10.6 on Regisrant's Form 10-K
          filed with the Securities and Exchange Commission on March 31, 1995.

  *10.5   Employment Agreement between the Registrant and Gregory C. Ellis.
          Incorporated by reference to Exhibit 10.5 on Registrant's Form 10-K
          filed with the Securities and Exchange Commission on March 29, 1996.

  *10.6   Form of Non Competition Agreement executed by the Registrant's Senior
          Management - Incorporated by reference to Exhibit 10.4 to the
          Registrant's Registration Statement on Form S-1(No. 33-68428) filed
          with the Securities and Exchange Commission on September 3, 1993.
 
   10.7   Form of Representative's Warrants - Incorporated by reference to
          Exhibit 10.23 to the Registrant's Registration Statement on Form S-
          1(No. 33-68428) filed with the Securities and Exchange Commission on
          September 3, 1993.

  *10.8   The Registrant's 1993 Stock Incentive Plan - Incorporated by reference
          to Exhibit 10.6 to the Registrant's Registration Statement on Form S-
          1(No. 33-68428) filed with the Securities and Exchange Commission on
          September 3, 1993.

  *10.9   The Registrant's 1994 Stock Incentive Plan - Incorporated by reference
          to Exhibit 10.10 on Registrant's Form-K filed with the Securities and
          Exchange Commission on March 31, 1995.

  *10.10  The Registrant's Retirement Plan - Incorporated by reference to
          Exhibit 10.7 to the Registrant's Registration Statement on Form S-
          1(No. 33-68428) filed with the Securities and Exchange Commission on
          September 3, 1993.
 
   10.11  Purchase Agreement dated as of August 13, 1993 between the Registrant
          and Allstate Insurance Company, Allstate Life Insurance Company,
          Allstate Retirement Plan and Agents Pension Plan - Incorporated by
          reference to Exhibit 10.13 to the Registrant's Registration Statement
          on Form S-1(No. 33-68428) filed with the Securities and Exchange
          Commission on September 3, 1993.

   10.12  SRC Stock Purchase Agreement dated April 29, 1994 by and between the
          Registrant and William F. Lehman, William B. Jones, and Gilbert A.
          Frisbie, Jr. -Incorporated by 
<PAGE>
 
          reference to Exhibit 10.15 on Registrant's Form 10-K filed with the
          Securities and Exchange Commission on March 31, 1995.

   10.13  Credit agreement, as amended, with Meridian Bank dated October 24,
          1995.

   10.14  Lease Agreement dated May 15, 1995 between the Registrant and the
          Maumee Woodlands IV Company (Maumee Facility).  Incorporated by
          reference to Exhibit 10.15 on Registrant's Form 10-K filed with the
          Securities and Exchange Commission on March 29, 1996.

   10.15  Lease Agreement dated May 24, 1993 between the Registrant and Computer
          Associates International, Inc. (for Princeton facility) - Incorporated
          by reference to Exhibit 10.16 to the Registrant's Registration
          Statement on Form S-1(No. 33-68428) filed with the Securities and
          Exchange Commission on September 3, 1993.

   10.16  Lease dated March 24, 1992 between Torin (Angel City) Investments
          Limited and Davis Schottlander & Davis Limited (for second floor of
          GSR facility) - Incorporated by reference to Exhibit 10.18 to the
          Registrant's Registration Statement on Form S-1(No. 33-68428) filed
          with the Securities and Exchange Commission on September 3, 1993.

   10.17  Lease dated February 1, 1984 between Torin (Angel City) Investments
          Limited and Davis Schottlander & Davis Limited (for third floor of GSR
          facility) - Incorporated by reference to Exhibit 10.19 to the
          Registrant's Registration Statement on Form S-1(No. 33-68428) filed
          with the Securities and Exchange Commission on September 3, 1993.

   10.18  Assignment of Lease dated December 20, 1989 between Torin (Angel City
          ) Davis Schottlander & Davis Limited and GSR and Lionel Lawrence
          Gordon, Esq. and Martin Simmons, Esq. (for second and third floors of
          GSR facility) - Incorporated by reference to Exhibit 10.20 to the
          Registrant's Registration Statement on Form S-1(No. 33-68428) filed
          with the Securities and Exchange Commission on September 3, 1993.

   10.19  Lease dated March 24, 1982 between Torin (Angel City) Davis
          Schottlander & Davis Limited (for fourth floor of GSR facility) -
          Incorporated by reference to Exhibit 10.21 to the Registrant's
          Registration Statement on Form S-1(No. 33-68428) filed with the
          Securities and Exchange Commission on September 3, 1993.

   10.20  Assignment of Lease dated October 27, 1989 between Davis Schottlander
          and Davis Limited and GSR and Lionel Lawrence Gordon, Esq. and Martin
          Simmons, Esq. (for fourth floor of GSR facility) - Incorporated by
          reference to Exhibit 10.22 to the 
<PAGE>
 
          Registrant's Registration Statement on Form S-1(No. 33-68428) filed
          with the Securities and Exchange Commission on September 3, 1993.

   10.21  Lease dated August 25, 1994 between the Registrant and H.C.
          Properties, USA, Inc. (Tucson Facility) - Incorporated by reference to
          Exhibit 10.22 on Form 10-K filed with the Securities and Exchange
          Commission on March 31, 1995.

  *10.22  Special Incentive Program between the Registrant and Michael R. Cooper
          and John F. Short.

   11     Statement regarding computation of per share earnings.

   21     Subsidiaries of the Registrant.
 
______________________________________________________________________________

*    Constitutes a Compensatory plan or arrangement required to be filled as an
     exhibit to this report.

<PAGE>

                                                                    EXHIBIT 10.1
 
                              EMPLOYMENT AGREEMENT
                              --------------------

          THIS EMPLOYMENT AGREEMENT (the "Agreement") is made as of this 1st day
of November, 1996, by and between OPINION RESEARCH CORPORATION, a Delaware
Corporation (the "Company"), and MICHAEL R. COOPER (the "Executive").

                              W I T N E S S E T H:
                              - - - - - - - - - - 

          WHEREAS, the Company believes that it would benefit from the
application of the Executive's particular and unique skill, experience and
background to the management and operation of the Company, and wishes to employ
the Executive as Chief Executive Officer of the Company ("CEO"); and

          WHEREAS, the parties desire by this Agreement to set forth the terms
and conditions of the employment relationship between the Company and the
Executive.

          NOW, THEREFORE, in consideration of the foregoing and the mutual
covenants in this Agreement, the Company and the Executive agree as follows:

          1.   Employment and Duties.  The Company hereby employs the Executive
               ---------------------                                           
as CEO on the terms and conditions provided in this Agreement and Executive
agrees to accept such employment subject to the terms and conditions of this
Agreement.  The Executive shall perform the duties and responsibilities as are
customary for the officer of a corporation in such position, and shall perform
such other duties and responsibilities as are 

<PAGE>
 
reasonably determined from time to time by the Board of Directors of the Company
(the "Board"). The Executive agrees to devote his best efforts and substantially
all of his time, attention, energy, and skill to performing the duties of CEO.
Provided that such activities shall not violate any provision of this Agreement
or materially interfere with his performance of his duties hereunder, nothing
herein shall prohibit the Executive (a) from participating in any other business
activities approved in advance by the non-management members of Board in
accordance with any terms and conditions of such approval, such approval not to
be unreasonably withheld or delayed, (b) from engaging in charitable, civic,
fraternal, or trade group activities, or (c) from investing his assets in other
entities or business ventures. The Executive shall be based at the Company's
offices in Skillman, New Jersey or such other place that shall constitute the
Company's headquarters, although he may perform such duties and
responsibilities, consistent with his obligations hereunder, from any other
location, and except for business travel incident to his employment under this
Agreement, the Company agrees the Executive shall not be required to relocate.

          2.   Term.  The term of this Agreement shall be for five years (the
               ----                                                          
"Initial Term"), commencing on the date hereof (the "Effective Date"), and
expiring on the day preceding the fifth anniversary of the Effective Date (the
"Termination Date"), unless extended by mutual agreement of the parties or
earlier terminated in accordance with the terms of this Agreement.  This
Agreement shall continue in full force and effect for additional terms of 30
months each after the expiration of the Initial Term (the "Extended Term"),
unless either party shall give the other party before the commencement of any
such year at least 30 months prior written notice of such party's intention to
terminate this Agreement.

                                      -2-
<PAGE>
 
          3.   Compensation.  As compensation for performing the services
               ------------                                              
required by this Agreement, and during the term of this Agreement, the Executive
shall be compensated as follows:

               (a)  Base Compensation.  The Company shall pay to the Executive
                    -----------------          
an annual salary ("Base Compensation") of $390,000, payable in equal
installments pursuant to the Company's customary payroll procedures in effect
for its executive personnel at the time of payment, but in no event less
frequently than monthly, subject to withholding for applicable federal, state,
and local taxes. The Executive shall be entitled to increases in Base
Compensation and bonuses with respect to each fiscal year during the term of
this Agreement, to be determined by the Compensation Committee of the Board
based on periodic reviews of the Executive's performance conducted on at least
an annual basis. The Executive's Base Compensation shall not be reduced during
the term of this Agreement.

               (b)  Incentive Compensation.  In addition to Base Compensation,
                    ----------------------           
the Executive shall receive additional compensation ("Incentive Compensation).
The Incentive Compensation shall be pursuant to short-term and/or long-term
incentive compensation programs which shall be established by the Compensation
Committee of the Board. For purposes of this Agreement, the Executive's "Pro
Rata Share" of Incentive Compensation for any fiscal year of the Company shall
be a fraction whose numerator shall be equal to the number of months (or parts
of months) during which the Executive was actually employed by the Company
during any such fiscal year and whose denominator shall be the total number of
months in such fiscal year.

                                      -3-
<PAGE>
 
          4.   Employee Benefits.  During the term of this Agreement and subject
               -----------------                                                
to the limitations set forth in this Section 4, the Executive and his eligible
dependents shall have the right to participate in any retirement plans
(qualified and non-qualified), pension, insurance, health, disability or other
benefit plan or program that has been or is hereafter adopted by the Company (or
in which the Company participates), according to the terms of such plan or
program, on terms no less favorable than the most favorable terms granted to
senior executives of the Company.

          5.   Vacation and Leaves of Absence.  The Executive shall be entitled
               ------------------------------                                  
to the normal and customary amount of paid vacation provided to senior executive
officers of the Company, but in no event less than 25 days during each 12 month
period, beginning on the Effective Date of this Agreement.  Any vacation days
that are not taken in a given 12 month period shall not accrue or carry over
from year to year.  Upon any termination of this Agreement for any reason
whatsoever, accrued and unused vacation for the year in which this Agreement
terminates will be paid to the Executive within 10 days of such termination
based on his annual rate of Base Compensation in effect on the date of such
termination.  In addition, the Executive may be granted leaves of absence with
or without pay for such valid and legitimate reasons as the Board in its sole
and absolute discretion may determine, and is entitled to the same sick leave
and holidays provided to other senior executive officers of the Company.

          6.   Expenses.
               --------
 
               (a)  Business Expenses.  The Executive shall be promptly 
                    -----------------            
reimbursed against presentation of vouchers or receipts for all reasonable and
necessary expenses incurred 

                                      -4-
<PAGE>
 
by him in connection with the performance of business-related duties as well as
for membership fees in the country club of his choice.

               (b)  Automobile Expense.  During the term of this Agreement, in
                    ------------------  
order to facilitate the performance of the Executive's duties hereunder, and
otherwise for the convenience of the Company, the Company shall provide the
Executive with an automobile allowance of $1,500 per month.

          7.   Indemnification.  The Company shall (and is hereby obligated to)
               ---------------                                                 
indemnify (including advance payment of expenses) the Executive in each and
every situation where the Company is obligated to make such indemnification
pursuant to applicable law and the relevant portions of the Company's
Certificate of Incorporation and By-Laws.  The Company shall indemnify the
Executive, including payment of attorneys' fees and expenses, in each and every
situation where, under applicable law, the Company is not obligated, but is
nevertheless permitted or empowered, to make such indemnification.

          8.   Termination and Termination Benefits.
               ------------------------------------ 

               (a)  Termination by the Company.
                    -------------------------- 

                         (i)  With Cause.  The Company may terminate this 
                              ----------                       
Agreement prior to its expiration date only with "cause". In such event, the
Executive shall be paid his Base Compensation, and the benefits pursuant to
Section 4 hereof up to the effective date of such termination. For purposes of
this Section 8(a), "cause" shall mean (A) an act of dishonesty by Executive
constituting a felony and resulting or intended to result in gain to or personal
enrichment of Executive at Company's expense, (B) the willful engaging 

                                      -5-
<PAGE>
 
by Executive in misconduct which is injurious to the Company, and (C) the
deliberate and intentional refusal of Executive substantially to perform his
duties hereunder.

                    (ii) Disability.  If due to illness, physical or mental 
                         ----------                
disability, or other incapacity, the Executive shall fail, for a total of any
six consecutive months ("Disability"), to perform the principal duties required
by this Agreement, the Company may terminate this Agreement upon 30 days'
written notice to the Executive. In such event, the Executive shall be (A) paid
his Base Compensation until the expiration of this Agreement and his Pro Rata
Share of any Incentive Compensation payable to him for the year in which the
termination occurs, and (B) provided with employee benefits pursuant to Section
4, to the extent available, until the expiration of this Agreement. For purposes
of this subsection, "expiration of this Agreement" shall mean the later of (A)
the Termination Date or (B) the last day of any Extended Term in effect on the
date the Executive becomes disabled; provided, that any such Extended Term shall
terminate on the day preceding the anniversary of the Effective Date which
coincides with or follows the Executive's Disability.

               (b)  Termination by the Executive.  The Executive may terminate
                    ----------------------------         
this Agreement for "cause" upon 30 days' written notice to the Company (during
which period the Executive shall, if requested in writing by the Company,
continue to perform his duties as specified under this Agreement). For purposes
of this Agreement, if the Executive's employment is terminated by the Company
without cause (as defined in Section 8(a)(i) above), or if the Company shall
fail to renew the term of this Agreement after the Initial Term or any Extended
Term, it shall be deemed as though the Executive terminated this Agreement for
cause under this Section 8(b). In such event, the Executive shall be paid his

                                      -6-
<PAGE>
 
Base Compensation up to the effective date of such termination and his full
share of any Incentive Compensation payable to him for the year in which the
termination occurs as well as the additional termination compensation set forth
in Section 8(c) below. For purposes of the Executive's termination of this
Agreement for cause under this Section 8(b), "cause" includes (W) the Company's
failure to make any of the payments or provide any of the benefits to the
Executive under this Agreement, (X) a material alteration in the scope of the
Executive's responsibilities and duties as CEO of the Company, (Y) the Company's
determination to relocate the Executive's primary workplace beyond a 100 mile
radius of Skillman, New Jersey, or (Z) the Company's material breach of any
provision of this Agreement or violation of any applicable criminal law not due
to the Executive's gross negligence or willful fault.

               (c)  Additional Termination Compensation.  In the event of a
                    -----------------------------------                    
termination of this Agreement pursuant to Section 8(b), the Company, in addition
to paying the Executive his Base Compensation and Incentive Compensation as
hereinabove provided, shall pay to the Executive a lump sum payment equal to
five times the Executive's annual Base Compensation (hereinafter "Termination
Compensation").  Payment of Termination Compensation shall be paid no later than
14 days following the effective date of the Executive's termination.

               (d)  Registration Rights.  In the event of a termination of this
                    -------------------                                        
Agreement pursuant to Section 8(b), the Executive shall be entitled to the
registration rights set forth in Exhibit "A" to this Agreement.

                                      -7-
<PAGE>
 
               (e)  Death Benefit.  Notwithstanding any other provision of this
                    -------------                                              
Agreement, this Agreement shall terminate on the date of the Executive's death.
In such event the Executive's estate shall be paid his Base Compensation for the
remainder of the month in which such termination occurs and his Pro Rata Share
of any Incentive Compensation payable to him for the year in which such
termination occurs.

               (f)  No Mitigation.  The Executive shall not be required to 
                    -------------                
mitigate the amount of any payments provided for by this Agreement by seeking
employment or otherwise, nor shall the amount of any payment or benefit provided
in this Agreement be reduced by any compensation or benefit earned by the
Executive after termination of his employment.

          9.   Miscellaneous.
               ------------- 

               (a)  Integration; Amendment.  This Agreement (including the 
                    ----------------------           
definitions contained in the Registration Statement) constitutes the entire
agreement between the parties hereto with respect to the matters set forth
herein and supersedes and renders of no force and effect all prior
understandings and agreements between the parties with respect to the matters
set forth herein, except that nothing contained in this Agreement shall affect
that certain Non-Competition Agreement entered into by the Executive on August
1, 1991. No amendments or additions to this Agreement shall be binding unless in
writing and signed by both parties.

               (b)  Severability.  If any part of this Agreement is contrary to,
                    ------------                                                
prohibited by, or deemed invalid under applicable law or regulations, such
provision shall be inapplicable and deemed omitted to the extent so contrary,
prohibited, or invalid, but the 

                                      -8-
<PAGE>
 
remainder of this Agreement shall not be invalid and shall be given full force
and effect so far as possible.

               (c)  Waivers.  The failure or delay of any party at any time to
                    -------   
require performance by the other party of any provision of this Agreement, even
if known, shall not affect the right of such party to require performance of
that provision or to exercise any right, power, or remedy hereunder, and any
waiver by any party of any breach of any provision of this Agreement shall not
be construed as a waiver of any continuing or succeeding breach of such
provision, a waiver of the provision itself, or a waiver of any right, power, or
remedy under this Agreement. No notice to or demand on any party in any case
shall, of itself, entitle such party to the other or further notice or demand in
similar or other circumstances.

               (d)  Power and Authority.  The Company represents and warrants 
                    -------------------          
to the Executive that it has the requisite corporate power, to enter into this
Agreement and perform the terms hereof; and that the execution, delivery and
performance of this Agreement by it has been duly authorized by all appropriate
corporate action; and this Agreement represents the valid and legally binding
obligation of the Company and is enforceable against it in accordance with its
terms.
               (e)  Burden and Benefit; Survival.  This Agreement shall be 
                    ----------------------------  
binding upon and inure to the benefit of the parties hereto and their respective
heirs, executors, personal and legal representatives, successors and, assigns.
In addition to, and not in limitation of anything contained in this Agreement,
it is expressly understood and agreed that 

                                      -9-
<PAGE>
 
the Company's obligation to pay termination compensation set forth herein shall
survive any termination of this Agreement.

               (f)  Governing Law; Headings.  Except as set forth in Section 
                    -----------------------    
6, this Agreement and its construction, performance, and enforceability shall be
governed by, and construed in accordance with, the laws of the State of New
Jersey. Headings and titles herein are included solely for convenience and shall
not affect, or be used in connection with, the interpretation of this Agreement.

               (g)  Notices.  All notices called for under this Agreement 
                    -------    
shall be in writing and shall be deemed given upon receipt if delivered
personally or by facsimile transmission and followed promptly by mail, or mailed
by registered or certified mail (return receipt requested), postage prepaid, to
the parties at the following addresses (or at such other address for a party as
shall be specified by like notice; provided that notices of a change of address
shall be effective only upon receipt thereof):

                    If to the Executive:

                    Michael R. Cooper, Ph.D.
                    44 Copper Vail Court
                    Princeton, New Jersey 08540
 
                    If to the Company:

                    Opinion Research Corporation
                    23 Orchard Road
                    Skillman, New Jersey 08558
                    Attention: Board of Directors

or to any other address or addressee as any party entitled to receive notice
under this Agreement shall designate, from time to time, to others in the manner
provided in this Section 9(g) for the service of Notices.

                                      -10-
<PAGE>
 
               Any notice delivered to the party hereto to whom it is addressed
shall be deemed to have been given and received on the day it was received;
provided, however, that if such day is not a business day then the notice shall
- --------  -------
be deemed to have been given and received on the business day next following
such day. Any notice sent by facsimile transmission shall be deemed to have been
given and received on the business day next following the day of transmission.

          IN WITNESS WHEREOF, the parties have duly executed this Agreement as
of the date first above written.


                              OPINION RESEARCH CORPORATION

                              By: /s/ John F. Short
                                 -------------------------------------
                                 John F. Short
                                 Vice Chairman



                                      /s/ Michael R. Cooper, Ph.D. 
                                      --------------------------------
                                      Michael R. Cooper, Ph.D.

                                      -11-
<PAGE>
 
                                  Exhibit "A"
                                  -----------


                              Registration Rights
                              -------------------

               (a)  Definition of Registration Stock. "Registration Stock" shall
                    --------------------------------
mean the shares of Common Stock of the Company then owned by the Executive;
provided, however, that Registration Stock shall not include any such shares
- --------  ------- 
which are then freely transferable under the Securities Act.

               (b)  Piggyback Registration.  If the Company shall seek to 
                    ----------------------     
register under the Securities Act of 1933, as amended (the "Securities Act") or
qualify any of its Common Stock (except in connection with any stock option
plan, stock purchase plan, savings or similar plan or an acquisition, merger or
exchange of stock) and if the form of registration statement proposed to be used
may be used for the registration of the Registration Stock, then, on each such
occasion, the Company shall furnish the Executive with at least 30 days' prior
written notice thereof. At the written request of any of the Executive, given
within 20 days after the receipt of such notice, the Company will use its best
efforts to cause all of the Registration Stock for which registration shall have
been requested to be included in such registration statement. Notwithstanding
the foregoing, in the event any registration pursuant to this Section (b) is an
underwritten offering, the number of shares of Registration Stock to be included
in such underwriting shall be subject to the discretion of the managing
underwriter of such offering to the extent such managing underwriter is of the
opinion that such inclusion will adversely affect the marketing of the
securities to be sold by the Company therein. The Company may withdraw any
registration statement referred to in this Section (b) for any reason whatsoever
without thereby incurring any liability to the Executive.

               (c)  Demand Registration.  If at any time after the Company is
                    -------------------
entitled to register its Common Stock under the Securities Act on Form S-3 or
any other form hereafter adopted by the Commission to take the place of Form S-
3, the Company shall be requested in writing by the Executive to effect the
registration under the Act of any of the Registration Stock, the Company shall
expeditiously use its best efforts to effect the registration on Form S-3 of all
shares of Registration Stock which the Company has been requested to register.
The Company shall not be required to effect a registration pursuant to a request
made under this Section (c) on any other form of registration statement other
than a Form S-3 (or any successor form) or if registration statements covering a
total of two Securities Act registrations shall already have been filed with and
made effective by the Commission pursuant to requests under this Section (c).
The underwriter, if any, for any registration pursuant to this Section (c) shall
be mutually acceptable to the Company and the Executive.

               (d)  Further Obligations of the Company.  Whenever the Company is
                    ----------------------------------                          
required to register any of the Registration Stock pursuant to any of the
provisions hereof, the Company shall also be obligated to do the following:

                                      -1-
<PAGE>
 
                              (i)  Prepare for filing with the Commission such
amendments and supplements to said registration statement and the prospectus
used in connection therewith as may be necessary to keep said registration
statement effective and to comply with the provisions of the Securities Act with
respect to the sale of securities covered by said registration statement for the
period necessary (but in no event more than nine months) to complete the
proposed public offering;

                             (ii)  Furnish to the Executive such copies of
preliminary and final prospectus and such other documents as the Executive may
reasonably request to facilitate the public offering of his Registration Stock;

                            (iii)  Use its best efforts to register or qualify
the Registration Stock covered by said registration statement under the
securities or Blue Sky laws of such jurisdictions as the Executive may
reasonably request; and

                             (iv)  Furnish to the Executive a copy of all
documents filed and all correspondence to or from the Securities and Exchange
Commission in connection with any such offering .

                    (d)  Expenses.  All expenses in connection with the 
                         --------          
preparation and filing of any registration statement hereunder, any registration
or qualification under the securities or Blue Sky laws of states in which the
offering will be made under such registration statement, and any filing fee of
the National Association of Securities Dealers, Inc. relating to such offering,
shall be borne in full by the Company, except for (i) any underwriters' or
brokers' fees or commissions; (ii) expenses and fees required to be paid by a
selling shareholder rather than the Company in order to comply with applicable
Blue Sky or state securities laws; (iii) fees and expenses of the Executive's
counsel and other advisors.

                    (e)  Indemnification.
                         --------------- 

                              (i)  The Company shall indemnify the Executive,
and, to the extent required in any agreement with any underwriter or broker-
dealer through whom the Registration Stock may be sold, any such underwriter or
broker-dealer and each person, if any, who controls any such underwriter or
broker-dealer (within the meaning of the Securities Act) against all losses,
claims, damages, liabilities, expenses or actions in respect thereof (under the
Act or common law or otherwise) caused by any untrue statement or alleged untrue
statement of a material fact contained in any registration statement under which
such Registration Stock was registered under the Act, any preliminary or final
prospectus contained therein, or any amendment or supplement thereto, or caused
by any omission or alleged omission to state therein a material fact required to
be stated therein or necessary to make the statements therein not misleading;
and will reimburse the Executive for any legal or other out-of-pocket expenses
reasonably incurred by him in connection with investigating or defending against
such loss, claim, damage, liability or action; except insofar as such losses,
claims, damages, liabilities or expenses are caused by any untrue statement or
omission contained in information furnished in writing to the Company by the
Executive for use therein.

                                      -2-
<PAGE>
 
                              (ii)  In connection with any such registration
statement, the Executive will furnish the Company in writing such information as
may reasonably be requested by the Company for use in any such registration
statement or prospectus and will indemnify the Company, its directors and
officers, and, to the extent required in any agreement with any underwriter or
broker-dealer, each such underwriter or broker-dealer and each person, if any,
who controls the Company or any underwriter or broker-dealer (within the meaning
of the Securities Act) against any losses, claims, damages, liabilities,
expenses and actions in respect thereof (under the Act or common law or
otherwise) caused by any untrue statement or alleged untrue statement of a
material fact contained in such registration statement or prospectus, or caused
by any omission or alleged omission to state therein a material fact required to
be stated therein or necessary to make the statements therein not misleading;
and will reimburse the Company for any legal or other out-of-pocket expenses
reasonably incurred by it in connection with investigating or defending against
such loss, claim, damage, liability or action; but only to the extent that such
untrue statement or omission was contained in information so furnished in
writing by the Executive for use therein, and only to the extent of proceeds
received by the Executive in the offering. The Company further agrees that, in
connection with any underwritten public offering, it also will enter into
customary contribution arrangements with the Executive and the underwriters or
broker-dealers through whom the Registration Stock may be sold, with respect to
situations in which indemnification is potentially unavailable.

                                      -3-

<PAGE>
 
                                                                    EXHIBIT 10.2
                                                                    ------------

                             EMPLOYMENT AGREEMENT
                             --------------------

          THIS EMPLOYMENT AGREEMENT (the "Agreement") is made as of this 1st day
of November, 1996, by and between OPINION RESEARCH CORPORATION, a Delaware
Corporation (the "Company"), and JOHN F. SHORT (the "Executive").

                             W I T N E S S E T H:
                             - - - - - - - - - - 

          WHEREAS, the Company believes that it would benefit from the
application of the Executive's particular and unique skill, experience and
background to the management and operation of the Company, and wishes to employ
the Executive as Chief Financial Officer of the Company ("CFO"); and

          WHEREAS, the parties desire by this Agreement to set forth the terms
and conditions of the employment relationship between the Company and the
Executive.

          NOW, THEREFORE, in consideration of the foregoing and the mutual
covenants in this Agreement, the Company and the Executive agree as follows:

          1.   Employment and Duties.  The Company hereby employs the Executive
               ---------------------                                           
as CFO on the terms and conditions provided in this Agreement and Executive
agrees to accept such employment subject to the terms and conditions of this
Agreement. The Executive shall perform the duties and responsibilities as are
customary for the officer of a corporation in such position, and shall perform
such other duties and responsibilities as are reasonably determined from time to
time by the Board of Directors of the Company (the "Board"). The Executive
agrees to devote his best efforts and substantially all of his time, attention,
energy, and skill to performing the duties of CFO. Provided that such activities
shall not violate any provision of this Agreement or materially interfere with
his performance 
<PAGE>
 
of his duties hereunder, nothing herein shall prohibit the Executive (a) from
participating in any other business activities approved in advance by the non-
management members of Board in accordance with any terms and conditions of such
approval, such approval not to be unreasonably withheld or delayed, (b) from
engaging in charitable, civic, fraternal, or trade group activities, or (c) from
investing his assets in other entities or business ventures.

          2.   Term.  The term of this Agreement shall be for three years (the
               ----                                                           
"Initial Term"), commencing on the date hereof (the "Effective Date"), and
expiring on the day preceding the third anniversary of the Effective Date (the
"Termination Date"), unless extended by mutual agreement of the parties or
earlier terminated in accordance with the terms of this Agreement. This
Agreement shall continue in full force and effect for additional terms of 18
months each after the expiration of the Initial Term (the "Extended Term"),
unless either party shall give the other party before the commencement of any
such year at least 18 months prior written notice of such party's intention to
terminate this Agreement.

          3.   Compensation.  As compensation for performing the services
               ------------                                              
required by this Agreement, and during the term of this Agreement, the Executive
shall be compensated as follows:

               (a)  Base Compensation.  The Company shall pay to the Executive
                    -----------------                                
an annual salary ("Base Compensation") of $265,000, payable in equal
installments pursuant to the Company's customary payroll procedures in effect
for its executive personnel at the time of payment, but in no event less
frequently than monthly, subject to withholding for applicable federal, state,
and local taxes. The Executive shall be entitled to increases in Base
Compensation and bonuses with respect to each fiscal year during the term of
this Agreement, 

                                      -2-
<PAGE>
 
to be determined by the Compensation Committee of the Board based on periodic
reviews of the Executive's performance conducted on at least an annual basis.
The Executive's Base Compensation shall not be reduced during the Initial Term
of this Agreement.

               (b)  Incentive Compensation.  In addition to Base Compensation,
                    ----------------------   
the Executive shall receive additional compensation ("Incentive Compensation).
The Incentive Compensation shall be pursuant to short-term and/or long-term
incentive compensation programs which shall be established by the Compensation
Committee of the Board. For purposes of this Agreement, the Executive's "Pro
Rata Share" of Incentive Compensation for any fiscal year of the Company shall
be a fraction whose numerator shall be equal to the number of months (or parts
of months) during which the Executive was actually employed by the Company
during any such fiscal year and whose denominator shall be the total number of
months in such fiscal year.

          4.   Employee Benefits.  During the term of this Agreement and subject
               -----------------                                                
to the limitations set forth in this Section 4, the Executive and his eligible
dependents shall have the right to participate in any retirement plans
(qualified and non-qualified), pension, insurance, health, disability or other
benefit plan or program that has been or is hereafter adopted by the Company (or
in which the Company participates), according to the terms of such plan or
program.

          5.   Vacation and Leaves of Absence.  The Executive shall be entitled
               ------------------------------                                  
to the normal and customary amount of paid vacation provided to senior executive
officers of the Company, but in no event less than 20 days during each 12 month
period, beginning on the Effective Date of this Agreement. Any vacation days
that are not taken in a given 12 month 

                                      -3-
<PAGE>
 
period shall not accrue or carry over from year to year. Upon any termination of
this Agreement for any reason whatsoever, accrued and unused vacation for the
year in which this Agreement terminates will be paid to the Executive within 10
days of such termination based on his annual rate of Base Compensation in effect
on the date of such termination. In addition, the Executive may be granted
leaves of absence with or without pay for such valid and legitimate reasons as
the Board in its sole and absolute discretion may determine, and is entitled to
the same sick leave and holidays provided to other senior executive officers of
the Company.

          6.   Expenses.
               -------- 

               (a)  Business Expenses.  The Executive shall be promptly 
                    -----------------   
reimbursed against presentation of vouchers or receipts for all reasonable and
necessary expenses incurred by him in connection with the performance of
business-related duties as well as membership fees in a country club of his
choice.

               (b)  Automobile Expense.  During the term of this Agreement, in
                    ------------------                              
order to facilitate the performance of the Executive's duties hereunder, and
otherwise for the convenience of the Company, the Company shall provide the
Executive with an automobile allowance of $1,000 per month.

          7.   Indemnification.  The Company shall (and is hereby obligated to)
               ---------------                                                 
indemnify (including advance payment of expenses) the Executive in each and
every situation where the Company is obligated to make such indemnification
pursuant to applicable law and the relevant portions of the Company's
Certificate of Incorporation and By-Laws. The Company shall indemnify the
Executive, including payment of attorneys' fees and expenses, 

                                      -4-
<PAGE>
 
in each and every situation where, under applicable law, the Company is not
obligated, but is nevertheless permitted or empowered, to make such
indemnification.

          8.   Termination and Termination Benefits.
               ------------------------------------ 

               (a)  Termination by the Company.
                    -------------------------- 

                         (i)   With Cause. The Company may terminate this
                               ----------
Agreement prior to its expiration date only with "cause". In such event, the
Executive shall be paid his Base Compensation, and the benefits pursuant to
Section 4 hereof, up to the effective date of such termination. For purposes of
this Section 8(a), "cause" shall mean (A) an act of dishonesty by Executive
constituting a felony and resulting or intended to result in gain to or personal
enrichment of Executive at Company's expense, (B) the willful engaging by
Executive in misconduct which is injurious to the Company, and (C) the
deliberate and intentional refusal of Executive substantially to perform his
duties hereunder.

                         (ii)  Disability. If due to illness, physical or mental
                               ----------  
disability, or other incapacity, the Executive shall fail, for a total of any
four consecutive months ("Disability"), to perform the principal duties required
by this Agreement, the Company may terminate this Agreement upon 30 days'
written notice to the Executive. In such event, the Executive shall be (A) paid
his Base Compensation until the expiration of this Agreement and his Pro Rata
Share of any Incentive Compensation payable to him for the year in which the
termination occurs, and (B) provided with employee benefits pursuant to Section
4, to the extent available, until the expiration of this Agreement. For purposes
of this subsection, "expiration of this Agreement" shall mean the later of (A)
the Termination Date or (B) the last day of any Extended Term in effect on the
date the Executive becomes disabled;

                                      -5-
<PAGE>
 
provided, that any such Extended Term shall terminate on the day preceding the
anniversary of the Effective Date which coincides with or follows the
Executive's Disability.

               (b)  Termination by the Executive.  The Executive may terminate 
                    ----------------------------
this Agreement for "cause" upon 30 days' written notice to the Company (during
which period the Executive shall, if requested in writing by the Company,
continue to perform his duties as specified under this Agreement). For purposes
of this Agreement, if the Executive's employment is terminated by the Company
without cause (as defined in Section 8(a)(i) above) or the Company shall fail to
renew the term of this Agreement after the Initial Term or any Extended Term, it
shall be deemed as though the Executive terminated this Agreement for cause
under this Section 8(b). In such event, the Executive shall be paid his Base
Compensation up to the effective date of such termination and his full share of
any Incentive Compensation payable to him for the year in which the termination
occurs as well as the additional termination compensation set forth in Section
8(c) below. For purposes of the Executive's termination of this Agreement for
cause under this Section 8(b), "cause" includes (W) the Company's failure to
make any of the payments or provide any of the benefits to the Executive under
this Agreement, (X) a material alteration in the scope of the Executive's
responsibilities and duties as CFO of the Company, (Y) the Company's
determination to relocate the Executive's primary workplace beyond a 100 mile
radius of Skillman, New Jersey, or (Z) the Company's material breach of any
provision of this Agreement or violation of any applicable criminal law not due
to the Executive's gross negligence or willful fault.

               (c)  Additional Termination Compensation.  In the event of a
                    -----------------------------------                    
termination of this Agreement pursuant to Section 8(b), the Company, in addition
to paying 

                                      -6-
<PAGE>
 
the Executive his Base Compensation and Incentive Compensation as hereinabove
provided, shall pay to the Executive a lump sum payment equal to three times the
Executive's Base Compensation (hereinafter "Termination Compensation"). Payment
of Termination Compensation shall be paid no later than 14 days following the
effective date of the Executive's termination.

               (d)  Death Benefit.  Notwithstanding any other provision of this
                    -------------                                              
Agreement, this Agreement shall terminate on the date of the Executive's death.
In such event the Executive's estate shall be paid his Base Compensation for the
remainder of the month in which such termination occurs and his Pro Rata Share
of any Incentive Compensation payable to him for the year in which such
termination occurs.

               (e)  No Mitigation.  The Executive shall not be required to 
                    -------------    
mitigate the amount of any payments provided for by this Agreement by seeking
employment or otherwise, nor shall the amount of any payment or benefit provided
in this Agreement be reduced by any compensation or benefit earned by the
Executive after termination of his employment.

          9.   Miscellaneous.
               ------------- 

               (a)  Integration; Amendment.  This Agreement (including the 
                    ----------------------   
definitions contained in the Registration Statement) constitutes the entire
agreement between the parties hereto with respect to the matters set forth
herein and supersedes and renders of no force and effect all prior
understandings and agreements between the parties with respect to the matters
set forth herein, except that nothing contained in this Agreement shall affect
that certain Non-Competition Agreement entered into by the Executive on November
26, 1991.

                                      -7-
<PAGE>
 
No amendments or additions to this Agreement shall be binding unless in writing
and signed by both parties.

               (b)  Severability.  If any part of this Agreement is contrary to,
                    ------------                                                
prohibited by, or deemed invalid under applicable law or regulations, such
provision shall be inapplicable and deemed omitted to the extent so contrary,
prohibited, or invalid, but the remainder of this Agreement shall not be invalid
and shall be given full force and effect so far as possible.

               (c)  Waivers.  The failure or delay of any party at any time to 
                    -------  
require performance by the other party of any provision of this Agreement, even
if known, shall not affect the right of such party to require performance of
that provision or to exercise any right, power, or remedy hereunder, and any
waiver by any party of any breach of any provision of this Agreement shall not
be construed as a waiver of any continuing or succeeding breach of such
provision, a waiver of the provision itself, or a waiver of any right, power, or
remedy under this Agreement. No notice to or demand on any party in any case
shall, of itself, entitle such party to the other or further notice or demand in
similar or other circumstances.

               (d)  Power and Authority.  The Company represents and warrants 
                    -------------------    
to the Executive that it has the requisite corporate power, to enter into this
Agreement and perform the terms hereof; and that the execution, delivery and
performance of this Agreement by it has been duly authorized by all appropriate
corporate action; and this Agreement represents the valid and legally binding
obligation of the Company and is enforceable against it in accordance with its
terms.

                                      -8-
<PAGE>
 
               (e)  Burden and Benefit; Survival.  This Agreement shall be 
                    ----------------------------
binding upon and inure to the benefit of the parties hereto and their respective
heirs, executors, personal and legal representatives, successors and, assigns.
In addition to, and not in limitation of anything contained in this Agreement,
it is expressly understood and agreed that the Company's obligation to pay
termination compensation set forth herein shall survive any termination of this
Agreement.
          
               (f)  Governing Law; Headings.  Except as set forth in Section 6, 
                    -----------------------
this Agreement and its construction, performance, and enforceability shall be
governed by, and construed in accordance with, the laws of the State of New
Jersey. Headings and titles herein are included solely for convenience and shall
not affect, or be used in connection with, the interpretation of this Agreement.

               (g)  Notices.  All notices called for under this Agreement shall 
                    -------
be in writing and shall be deemed given upon receipt if delivered personally or
by facsimile transmission and followed promptly by mail, or mailed by registered
or certified mail (return receipt requested), postage prepaid, to the parties at
the following addresses (or at such other address for a party as shall be
specified by like notice; provided that notices of a change of address shall be
effective only upon receipt thereof):

                              If to the Executive:        
                                                          
                              John F. Short               
                              10 Governors Lane           
                              Princeton, NJ 08540        
                                                          
                                                          
                              If to the Company:          
                              
                                      -9-
<PAGE>
 
                              Opinion Research Corporation
                              23 Orchard Road             
                              Skillman, New Jersey 08558  
                              Attention: Chairman         

or to any other address or addressee as any party entitled to receive notice
under this Agreement shall designate, from time to time, to others in the manner
provided in this Section 9(g) for the service of Notices.

               Any notice delivered to the party hereto to whom it is addressed
shall be deemed to have been given and received on the day it was received;
provided, however, that if such day is not a business day then the notice shall
- --------  ------- 
be deemed to have been given and received on the business day next following
such day. Any notice sent by facsimile transmission shall be deemed to have been
given and received on the business day next following the day of transmission.

          IN WITNESS WHEREOF, the parties have duly executed this Agreement as
of the date first above written.


                              OPINION RESEARCH CORPORATION

                              By: /s/ Michael R. Cooper
                                  ------------------------
                                  Michael R. Cooper
                                  Chairman and CEO


                                   /s/ John F. Short     
                                   -----------------------
                                    John F. Short

                                     -10-

<PAGE>
                                                                      EXHIBIT 11
                                                                      ----------

                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
         Exhibit (11)-Statement Re: Computation of Earnings per Share


<TABLE> 
<CAPTION> 
                                                         Twelve Months Ended
                                                              December 31
                                              -------------------------------------------
                                                   1996          1995            1994
                                              -------------  -------------  ------------- 
                                                (000's omitted, except per share data)
<S>                                           <C>            <C>            <C> 
Primary:
Average shares outstanding                            4,169          4,232          4,232
Net effect of dilutive stock options-based
   on the treasury stock method                          44             22             11
                                                         --             --             --

Totals                                                4,213          4,254          4,243
                                                      -----          -----          -----

Net Income (loss)                                      $808        ($1,669)        $1,295
Per share amount                                      $0.19         ($0.39)         $0.31
                                                      =====         =======         =====
Fully diluted: (1), (2)
Average shares outstanding                            4,169                         4,232
Net effect of dilutive stock options based
   on the treasury stock method                          61                            12
Assumed conversion of convertible debentures                                          631
                                                                                      ---
Totals                                                4,230                         4,875
                                                      =====                         =====
Net income                                                                         $1,295
Add debenture interest, net of tax effect                                             173
                                                                                      ---
Totals                                                                             $1,468
                                                                                   ------
Per share amount                                                                    $0.30
                                                                                    =====
</TABLE> 

(1) Shares attributable to the conversion of convertible debentures are not
    included in 1996 due to the expiration of their conversion rights on
    November 30, 1996.

(2) Common stock equivalents and shares attributable to the conversion of
    convertible debentures are not included in 1995 as their effect is anti-
    dilutive.


<PAGE>

                                                                      EXHIBIT 21
                                                                      ----------

                 OPINION RESEARCH CORPORATION AND SUBSIDIARIES
                  EXHIBIT (21) SUBSIDIARIES OF THE REGISTRANT

<TABLE> 
<CAPTION> 
NAME OF INCORPORATION                             STATE OR                                           
OR ORGANIZATION                              OTHER JURISDICTION          DATE OF INCORPORATION     
- ---------------------                        ------------------          ---------------------     
<S>                                          <C>                          <C>                      
Gordon Simmons Research                                                                            
 Group, Ltd                                        England               July 29, 1969             
                                                   
Strategic Research and                                                                             
  Consulting, Inc.                                 Ohio                  September 24, 1985        
                                                                                                   
ORC, Inc.                                          Delaware              December 16, 1991          
                                                                              
European Information Centre, Ltd.                  England               December 20, 1991  
                                                                              
CORPerceptions, L.L.C.                             New Jersey            November 4, 1994   
                                                                              
Quality Expectations, Inc.                         Illinois              November 6, 1991   
                                                                                          
GSR/SIA, Limited                                   England               October 2, 1996  
                                                                                          
ORC Holdings, Limited                              England               July 17, 1996    
</TABLE>

<TABLE> <S> <C>

<PAGE>
<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
COMPANY'S CONSOLIDATED BALANCE SHEET AS OF 12/31/96 AND THE RELATED
CONSOLIDATED STATEMENTS OF INCOME AND CASH FLOWS FOR THE TWELVE MONTHS ENDED
DECEMBER 31, 1996 AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH
FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          DEC-31-1996
<PERIOD-START>                             JAN-01-1996
<PERIOD-END>                               DEC-31-1996
<CASH>                                             865
<SECURITIES>                                         0
<RECEIVABLES>                                   10,347
<ALLOWANCES>                                       162
<INVENTORY>                                          0
<CURRENT-ASSETS>                                13,705
<PP&E>                                           5,511
<DEPRECIATION>                                       0
<TOTAL-ASSETS>                                  32,772
<CURRENT-LIABILITIES>                           13,916
<BONDS>                                          1,269
                                0
                                          0
<COMMON>                                            42
<OTHER-SE>                                      15,603
<TOTAL-LIABILITY-AND-EQUITY>                    32,772
<SALES>                                              0
<TOTAL-REVENUES>                                47,273
<CGS>                                           30,281
<TOTAL-COSTS>                                   30,281
<OTHER-EXPENSES>                                14,567
<LOSS-PROVISION>                                   100
<INTEREST-EXPENSE>                                 777
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