ROBERDS INC
10-Q, 1999-11-18
FURNITURE STORES
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<PAGE>   1

                                  UNITED STATES

                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                                    FORM 10-Q


  [X]           QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)
                     OF THE SECURITIES EXCHANGE ACT OF 1934

                For the quarterly period ended September 30, 1999

                                       OR
  [ ]           TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
                     OF THE SECURITIES EXCHANGE ACT OF 1934

                         Commission File Number 0-22702


                                  ROBERDS, INC.

             (Exact name of registrant as specified in its charter)

            Ohio                                         31-0801335

(State or other jurisdiction of             (IRS Employer Identification Number)
incorporation or organization)


                            1100 East Central Avenue
                             Dayton, Ohio 45449-1888

                    (Address of principal executive offices)

                                 (937) 859-5127

              (Registrant's telephone number, including area code)



Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such requirements
for the past 90 days.

Yes  X  No
   -----  -----

Indicate the number of shares outstanding of each of the issuer's classes of
common stock, as of the latest practicable date. On November 12, 1999, 6,240,958
common shares, without par value, were outstanding.

                                   Page 1 of 23

<PAGE>   2



                          ROBERDS, INC. AND SUBSIDIARY

                                      INDEX


                                                                   PAGE
                                                                  NUMBER
                                                                  ------
PART 1.  FINANCIAL INFORMATION:


         ITEM 1.   Financial Statements:

         Condensed Consolidated Balance Sheets -
           September 30, 1999 and December 31, 1998                 3

         Condensed Consolidated Statements Of
           Operations - Three and Nine Months Ended
           September 30, 1999 and 1998                              4

         Condensed Consolidated Statements
           of Cash Flows - Nine Months Ended
           September 30, 1999 and 1998                              5

         Notes to Condensed Consolidated
           Financial Statements                                     6

         ITEM 2.  Management's Discussion
                  and Analysis of Financial
                  Condition and Results
                  of Operations                                     9

         ITEM 3.  Quantitative and Qualitative
                  Disclosures About Market Risk                    15


PART II. OTHER INFORMATION:


         ITEMS 1-4. Inapplicable                                   16

         ITEM 5. Other Information                                 16

         ITEM 6. Exhibits and Reports
                 on Form 8-K                                       16

                                   Page 2 of 23


<PAGE>   3


                          ROBERDS, INC. AND SUBSIDIARY
                      CONDENSED CONSOLIDATED BALANCE SHEETS
                                 (IN THOUSANDS)

                                             SEPTEMBER 30     DECEMBER 31
                                                 1999            1998
ASSETS
- ------
CURRENT ASSETS:
  Cash and cash equivalents                   $     750      $     932
  Receivables:
    Customers                                       784            921
    Vendors and other                             2,156          2,390
  Merchandise inventories                        43,160         43,937
  Refundable income taxes                            66          2,360
  Prepaid expenses and other                      1,771          1,983
                                              ---------      ---------
          Total current assets                   48,687         52,523

Property and equipment, net                      89,700         92,085
Certificates of deposit, restricted               2,353          2,331
Other assets                                      1,748          1,269
                                              =========      =========
                                              $ 142,488      $ 148,208
                                              =========      =========

LIABILITIES AND SHAREHOLDERS' EQUITY
- ------------------------------------
CURRENT LIABILITIES:
  Accounts payable                            $  15,089      $  14,130
  Accrued expenses                                7,934         11,510
  Customer deposits                              11,649         11,573
  Litigation                                      1,271          1,271
  Deferred warranty revenue-current               1,825          2,580
  Current maturities of long-term debt            6,755          2,945
                                              ---------      ---------
          Total current liabilities              44,523         44,009

  Long-term debt including capital leases        70,072         70,065
  Deferred rent                                   1,850          1,831
  Deferred warranty revenue                       1,361          2,631

SHAREHOLDERS' EQUITY:
  Common stock                                      624            611
  Additional paid-in capital                     32,542         32,332
  Deficit                                        (8,484)        (3,271)
                                              ---------      ---------
         Total shareholders' equity              24,682         29,672
                                              ---------      ---------
                                              $ 142,488      $ 148,208
                                              =========      =========



      See notes to condensed consolidated financial statements.


                                   Page 3 of 23

<PAGE>   4



                          ROBERDS, INC. AND SUBSIDIARY
                 CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                      (IN THOUSANDS EXCEPT PER SHARE DATA)

<TABLE>
<CAPTION>

                                                     THREE MONTHS ENDED             NINE MONTHS ENDED
                                                        SEPTEMBER 30                  SEPTEMBER 30
                                                     1999           1998           1999           1998

<S>                                              <C>            <C>            <C>            <C>
NET SALES AND SERVICE REVENUES                    $  70,810      $  78,696      $ 212,193      $ 231,102

COST OF SALES                                        46,857         53,236        137,331        157,865
                                                  ---------      ---------      ---------      ---------
     Gross profit                                    23,953         25,460         74,862         73,237

SELLING, DELIVERY AND ADMINISTRATIVE EXPENSES        26,963         27,096         80,440         79,562
INTEREST EXPENSE, NET                                 1,765          1,794          5,201          5,278
FINANCE PARTICIPATION INCOME                           (594)          (816)        (2,007)        (2,359)
OTHER INCOME, NET                                      (834)          (884)        (3,559)        (2,634)
                                                  ---------      ---------      ---------      ---------

LOSS BEFORE TAX BENEFIT                              (3,347)        (1,730)        (5,213)        (6,610)

INCOME TAX BENEFIT                                                    (580)                       (2,270)
                                                  ---------      ---------      ---------      ---------

NET (LOSS)                                           (3,347)       ($1,150)     (  $5,213)       ($4,340)
                                                  =========      =========      =========      =========

BASIC AND DILUTED NET (LOSS) PER COMMON SHARE     ($   0.54)        ($0.19)        ($0.84)        ($0.72)
                                                  =========      =========      =========      =========


WEIGHTED AVERAGE COMMON SHARES OUTSTANDING:
  BASIC AND DILUTED                                   6,214          6,076          6,172          6,050
                                                  =========      =========      =========      =========

</TABLE>


See notes to condensed consolidated financial statements.


                                   Page 4 of 23


<PAGE>   5


                          ROBERDS, INC. AND SUBSIDIARY
                 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>

                                                                  NINE MONTHS ENDED
(DECREASE) INCREASE IN CASH AND CASH EQUIVALENTS                    SEPTEMBER 30
                                                                 1999          1998
<S>                                                           <C>          <C>
CASH FLOWS FROM OPERATING ACTIVITIES:
  Net loss                                                     ($5,213)      ($4,340)
  Adjustments to reconcile net loss to net
    cash provided by operating activities:
      Depreciation and amortization                              6,297         6,607
      LIFO reserve                                                 200           650
      Changes in assets and liabilities, net                      (983)          217
                                                              --------      --------
      Net cash provided by operating activities                    301         3,134

CASH FLOWS FROM INVESTING ACTIVITIES:
  Capital expenditures                                          (2,409)       (1,145)
  Proceeds from sales of fixed assets                              160            47
  Other                                                           (348)          126
                                                              --------      --------
      Net cash used in investing activities                     (2,597)         (972)

CASH FLOWS FROM FINANCING ACTIVITIES:
  Payments on long-term debt                                   (19,842)       (4,828)
  Proceeds from long-term debt                                  22,101         1,200
  Net proceeds from issuance of common shares                      131           164
  Debt issuance costs                                             (276)          (31)
                                                              --------      --------
      Net cash provided by (used in) financing activities        2,114        (3,495)
                                                              --------      --------

NET DECREASE IN CASH AND CASH EQUIVALENTS                         (182)       (1,333)
CASH AND CASH EQUIVALENTS - Beginning of period                    932         2,494
                                                              --------      --------
CASH AND CASH EQUIVALENTS - End of period                     $    750      $  1,161
                                                              ========      ========
CASH PAID (REFUNDED) FOR:
  Interest                                                    $  5,278      $  5,265
                                                              ========      ========
  Income taxes                                                 ($2,294)      ($2,239)
                                                              ========      ========
NON-CASH TRANSACTIONS:
  Issuance of common shares to the Roberds, Inc. Employee
    Profit Sharing and Retirement Savings Plan                $     94      $     87
                                                              ========      ========
  Capital Lease                                               $  1,558
                                                              ========      ========

</TABLE>

See notes to the condensed consolidated financial statements

                                  Page 5 of 23

<PAGE>   6


                          ROBERDS, INC. AND SUBSIDIARY
              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                        (IN THOUSANDS EXCEPT SHARE DATA)



A. BASIS OF PRESENTATION

The consolidated balance sheet at December 31, 1998 is condensed from the
audited financial statements. The accompanying unaudited condensed consolidated
balance sheet at September 30, 1999, the condensed consolidated statements of
operations for the three and nine months ended September 30, 1999 and 1998, and
the condensed consolidated statements of cash flows for the nine months ended
September 30, 1999 and 1998, have been prepared by the Company in accordance
with generally accepted accounting principles and in the opinion of management
include all adjustments (which consist only of normal recurring adjustments)
necessary for a fair presentation of results of operations for the periods
presented.

Certain information and footnote disclosures normally included in financial
statements prepared in accordance with generally accepted accounting principles
have been omitted or condensed. These financial statements should be read in
conjunction with the financial statements and the notes thereto for the year
ended December 31, 1998 included in Form 10-K. The results of operations for the
nine months ended September 30, 1999 may not be indicative of the results for
the year ending December 31, 1999.

The accompanying condensed financial statements have been prepared on a going
concern basis, which contemplates the realization of assets and the satisfaction
of liabilities in the normal course of business. The Company has incurred
operating losses in each of the three prior years and the current year. These
factors among others may indicate that the Company will be unable to continue as
a going concern for a reasonable period of time.

The financial statements do not include any adjustments relating to the
recoverability and classification of recorded asset amounts or the amounts and
classification of liabilities that might be necessary should the Company be
unable to continue as a going concern. The Company's continuation as a going
concern is dependent upon its ability to generate sufficient cash flow to meet
its obligations on a timely basis, to comply with the terms and covenants of its
financing agreements, to obtain additional financing or refinancing as may be
required, and ultimately to attain successful operations. Management of the
Company believes improved controls over selling prices and an increased focus on
add-on services to customers combined with expense reductions will result,
ultimately, in operating profits. However, management cannot provide any
assurance that these events will occur or that the Company will return to
profitability.


                                  Page 6 of 23

<PAGE>   7



B. DEBT

                                              SEPTEMBER 30  DECEMBER 31
                                                  1999        1998

Mortgage notes payable                          $42,415     $44,138
Revolving line of credit                         22,100      17,500
Capital lease obligations                        12,312      11,372
                                                -------     -------
                                                 76,827      73,010
Less current maturities                           6,755       2,945
                                                -------     -------
                                                $70,072     $70,065
                                                =======     =======


During the second quarter of 1999, the Company took delivery of a new computer
hardware and software system, which was financed by a $1,558 capital lease. The
lease requires payments of $49 per month for 36 months.

In March 1999, the Company refinanced its revolving line of credit. The
refinanced line expires in February 2004. The amount available under the line is
limited to the lesser of: (a) $30,000 or (b) an amount based upon a percentage
of eligible inventory, which varies seasonally. At September 30, 1999, $24,075
was available under the line, of which $22,100 was outstanding. The line of
credit bears interest at either the bank's base rate (8.25% at September 30,
1999) or LIBOR plus 2.25% (7.73% at September 30, 1999) at the option of the
Company.

The line of credit includes certain restrictive covenants including, among
others, limitations on capital expenditures, and the aggregate amount of funded
debt. The line prohibits the payment of dividends. The line also requires the
maintenance of a minimum fixed-charge-coverage ratio, which becomes increasingly
restrictive over time. Several of the Company's mortgage notes payable also
include restrictive covenants, including the maintenance of maximum debt to net
worth ratios and a requirement to maintain a minimum of tangible net worth.
During the third quarter of 1999, at the Company's request, two of the mortgage
holders reduced the required minimum tangible net worth to $20,000.

At September 30, 1999, the Company was in violation of the minimum fixed-charge
coverage ratio related to the line of credit. In November 1999, the bank waived
the violation of the minimum fixed charge-coverage ratio, eliminated the
covenant for October and November 1999, and relaxed the requirement for the
periods subsequent to November 1999. The bank also increased the rate of
interest the line bears by .25%. In order to comply with the amended
fixed-charge coverage covenant, the Company must improve operations from those
experienced in the third quarter of 1999. The Company also failed to meet the
tangible net worth minimum required by one of its mortgage loans. In November
1999, the required minimum net worth was reduced to $20,000 by the mortgage
lender. Accordingly, the above borrowings have been included in long-term
obligations in accordance with their scheduled maturities.

                                  Page 7 of 23
<PAGE>   8

C. NET SALES AND SERVICE REVENUE

Net sales and service revenue includes the following products:

                  THREE MONTHS ENDED         NINE MONTHS ENDED
                     SEPTEMBER 30              SEPTEMBER  30
                   1999        1998          1999         1998
Furniture       $ 28,802     $ 29,909     $ 88,624     $ 88,978
Bedding            9,850       11,036       28,734       31,719
Appliances        15,982       19,321       46,534       57,111
Electronics       11,468       13,078       34,187       37,521
Other              4,708        5,352       14,114       15,773
                ========     ========     ========     ========
                $ 70,810     $ 78,696     $212,193     $231,102
                ========     ========     ========     ========

D. BUSINESS SEGMENTS

The Company has identified the three geographic market areas in which it
operates as segments. A summary of the Company's operations by segment follows:

                  THREE MONTHS ENDED           NINE MONTHS ENDED
                     SEPTEMBER 30                SEPTEMBER 30

                         EARNINGS (LOSS)               EARNINGS (LOSS)
                          BEFORE INCOME                    BEFORE
             NET SALES       TAXES         NET SALES    INCOME TAXES
1999
- ----
Ohio        $  32,329        ($1,064)     $  97,987      $     568
Georgia        23,786         (1,188)        69,562         (2,314)
Florida        14,695         (1,095)        44,644         (3,467)
            ---------      ---------      ---------      ---------
            $  70,810        ($3,347)     $ 212,193        ($5,213)
            =========      =========      =========      =========

1998
- ----
Ohio        $  37,594      $     555      $ 112,936      $   2,164
Georgia        25,229           (951)        71,255         (3,468)
Florida        15,873         (1,334)        46,911         (5,306)
            ---------      ---------      ---------      ---------
            $  78,696        ($1,730)     $ 231,102        ($6,610)
            =========      =========      =========      =========

Included in the operating results of the Company's segments are certain
corporate and non-segment expenses that have been allocated to the segments. For
the nine months ended September 30, 1999, segment earnings (loss) before income
taxes include $1,102 of life insurance proceeds from the death of the Company's
chairman. The proceeds were allocated to each segment utilizing the same
methodology that is utilized to allocate corporate and non-segment expenses. The
Ohio segment earnings for the nine months ended September 30, 1998 include a
refund of premiums of $1,053 to all participants in the State of Ohio's workers'
compensation fund.

                                  Page 8 of 23

<PAGE>   9


E. INCOME TAXES

Income tax benefit for the nine months ended September 30, 1998 consists of the
following:

Currently refundable:
    Federal                       ($2,489)
    State and Local                   (96)
                                  -------
                                   (2,585)
Deferred                              315
                                  =======
                                  ($2,270)
                                  =======


No tax benefit was recognized on the loss for the three and nine months ended
September 30, 1999 because a valuation reserve was provided for all deferred tax
benefits, including the net operating loss carryforward generated during 1999.
The reserve was deemed necessary as a result of the uncertainty of the
recoverability of such tax benefits.

F. LITIGATION

In 1994, the Ohio Bureau of Workers' Compensation ("Bureau") completed an
examination of the Company's 1992 and 1993 Ohio workers' compensation tax
returns. As a result of that audit, the Bureau issued an assessment against the
Company for approximately $1,000. As a result of the Company's appeals and an
adjustment received in 1995, the assessment was reduced to $871. The assessment
was based on the Bureau's reclassification of the majority of the Company's Ohio
employees into higher rate classifications. In January 1997, the Company lost
its appeal of the assessment in the Ohio Court of Appeals, and in August 1999
the Ohio Supreme Court ruled against the Company in its final appeal.

The Company paid the 1992 -1993 assessment in May 1998 as part of a one-time
refund of premiums to all participants in the workers' compensation fund. The
Company has accrued the interest owed on the 1992-1993 assessment and the
estimated amount of additional taxes that would be caused by a reclassification
of employees for the period from January 1994 through June 1996 consistent with
the Bureau's position.

                                  Page 9 of 23

<PAGE>   10


                          ROBERDS, INC. AND SUBSIDIARY
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS
                          (DOLLAR AMOUNTS IN THOUSANDS)


RESULTS OF OPERATIONS

The first nine months of 1999 resulted in a loss before tax benefit of $(5,213)
as compared to a loss before tax benefit of $(6,610) for the first nine months
of 1998. Sales for the three months ended September 1999 declined to $70,810
from $78,696 for the three months ended September 1998, a 10.0 percent decrease.
Sales for the first nine months of 1999 declined to $212,193 from $231,102 for
the first nine months of 1998, a 8.9 percent decrease. All stores were
comparable in 1999.

The percentage decreases in total and comparable sales by market area were as
follows:

                          THREE MONTHS ENDED    NINE MONTHS ENDED
                            SEPTEMBER 30          SEPTEMBER 30

Ohio                           (14%)                  (13%)
Georgia                         (6)                    (2)
Florida                         (7)                    (5)

During the third quarter of 1999, the Company was involved in negotiation of a
labor contract with its sales force in the Ohio region, the Company's largest
region. During the negotiations, the union called for a boycott of the Company's
Ohio stores, and the sales associates were distracted by the bargaining. In
addition, the Company mounted a significant promotion in August 1999 that was
not successful. These factors contributed to the decline in comparable store
sales in Ohio for the three months ended September 1999.

Sales by major product category as a percentage of total sales were as follows:

                THREE MONTHS ENDED          NINE MONTHS ENDED
                   SEPTEMBER 30               SEPTEMBER 30
                1999          1998         1999          1998
Furniture        41%           38%          42%           38%
Bedding          14            14           13            14
Appliances       22            24           22            25
Electronics      16            17           16            16
Other             7             7            7             7
                ===           ===          ===           ===
                100%          100%         100%          100%
                ===           ===          ===           ===

Furniture sales continued to increase as a percentage of total sales as the
Company continued to increase its emphasis of this high margin category. The
decline in major appliances as a percentage of total sales reflects a highly
competitive retailing environment and a lack of new products in this category.
Appliance sales may represent a reduced portion of total sales for the
foreseeable future as the Company continues to focus on expanding the higher
margin furniture and bedding categories.

For the three months ended September 1999, gross profit was $23,953, or 33.8
percent of sales, as compared to $25,460, or 32.4 percent of sales, for the
three months ended September 1998. For the nine months ended September 1999,
gross profit was $74,862, or 35.3 percent of sales, as compared to $73,237, or
31.7 percent of sales, for the nine months ended September 1998.

                                 Page 10 of 23

<PAGE>   11



Gross margin percentages by category were as follows:

                          THREE MONTHS ENDED        NINE MONTHS ENDED
                             SEPTEMBER 30             SEPTEMBER 30
                           1999        1998         1999         1998
Furniture                   38%         36%          40%          34%
Bedding                     46          45           46           45
Appliances                  23          21           23           21
Electronics                 16          16           18           17

The increase in gross profit margin percentage of 1.4 and 3.6 percent of sales
for the three and nine months ended September 1999, as compared to 1998,
reflects the sales floor controls and disciplines that were implemented during
the first quarter of 1999, a focus on higher margin products, a reduction in
inventory shrinkage, and a decrease in the provision for LIFO. The gross margin
percentage for the three months ended September 1999 reflects several
price-based promotions, which adversely affected the gross margin percentage
and, in the later part of the third quarter of 1999, intense price competition
in the Ohio region. The overall gross margin percentage in 1998, and the
furniture category gross margin in particular, was adversely affected by the
aggressive liquidation at reduced selling prices of certain aged inventories and
inventories from vendors that were being de-emphasized or discontinued. This
liquidation was completed in the fourth quarter of 1998. The Company expects
that the increase in gross margin as a percentage of sales will be maintained
through 1999.

For the three months ended September 1999, selling, delivery, and administrative
expenses, which include occupancy costs, were $26,963, or 38.1 percent of sales,
as compared to $27,096, or 34.4 percent of sales, for the comparable period in
1998. Selling, delivery, and administrative expenses for the nine months ended
September 1999 were $80,440, or 37.9 percent of sales, as compared to $79,562,
or 34.4 percent of sales, for the comparable period in 1998. The increase as a
percentage of sales for the three months ended September 1999, as compared to
1998, resulted from (a) increased advertising and promotional expenses, (b)
increased warehouse and store management salaries required to institute various
warehouse and store based initiatives, (c) increased commissions to sales
associates for sales of higher margin products, (d) increased workers
compensation expense, and (e) the effect of fixed costs in light of the
Company's decline in comparable store sales. These increases were offset in part
by increased delivery fees. In addition to the items mentioned above, selling,
delivery, and administrative expenses for the nine months ended September 1999,
as compared to 1998, increased due to 1998 including a refund of premiums of
$1,053 from the State of Ohio workers' compensation fund.

Interest expense, net of interest income, remained relatively steady for the
three and nine months ended September 1999, as compared to 1998, as a result of
the average outstanding borrowings remaining relatively constant during those
periods.

Finance participation income, which consists of income from participation in the
Company's private label credit card program, was $594, or 0.8 percent of sales,
for the three months ended September 1999, as compared to $816, or 1.0 percent
of sales, for the comparable period in 1998, and was $2,007, or 0.9 percent of
sales, for the nine months ended September 1999, as compared to $2,359, or 1.0
percent of sales, for the comparable period in 1998. Participation for the three
and nine months ended September 1999 as compared to 1998 declined as a result of
ongoing changes in the use of income-generating finance programs compared to
longer-term, same-as-cash programs that generate financing expense. These
changes may affect the Company's finance participation income in the future.

Other income decreased to $834, or 1.2 percent of sales, for the three months
ended September 1999 as compared to $884, or 1.1 percent of sales, for the
comparable period in 1998. For the nine months ended September 1999, other
income increased to $3,559 or 1.7 percent of sales, as compared to $2,634, or
1.1 percent of sales, for the comparable period in 1998. The majority of other
income for the three months ended September 1999 and September 1998 consists of
cash discounts and rental income from tenants. Other income in the first nine
months of 1999 includes $1,102 of life insurance proceeds received as a result
of the death of the Company's chairman.

                                 Page 11 of 23

<PAGE>   12


Loss before income taxes was $5,213, for the first nine months of 1999, compared
to a loss before income taxes of $6,610 in 1998. No income tax benefit was
provided for 1999, compared to $2,270, or 35% of the loss before taxes, in 1998.
No tax benefit was recognized on the loss for 1999 because a valuation reserve
was provided for all deferred tax benefits, including the net operating loss
carryforward generated during 1999. The reserve was deemed necessary as result
of the uncertainty of the recoverability of such tax benefits.

LIQUIDITY AND CAPITAL RESOURCES

Cash decreased to $750 at September 30, 1999, compared to $932 at December 31,
1998. The Company generated $301 of cash from operating activities during the
first nine months of 1999. Cash of $3,576 was utilized to reduce accrued
expenses reflecting the payment of a portion of the disputed premiums to the
Ohio Bureau of Workers Compensation, the timing of the payment of payroll, and a
seasonal reduction in accrued sales tax. Cash flow from operating activities
benefited by the receipt of $2,294 of refundable income taxes in the first nine
months of 1999. The Company expects to generate positive cash flow from
operating activities for the remaining portion of 1999.

During the first nine months of 1999, the Company's capital expenditures,
excluding capitalized leases, totaled $2,409. These expenditures primarily
represented normal replacement and upgrade projects, including the conversion of
the former clearance space in the Norcross, Georgia store into an expanded
bedding center, the renovation of the electronics area in that store into a
state-of-the-art electronics display and, the consolidation of the Company's two
existing clearance centers in Atlanta, Georgia into the Forest Park center.
During the second quarter of 1999, the Company took delivery of a new
enterprise-wide computer hardware and software system, which was financed by a
$1,558 capital lease. The installation of that system was completed during the
third quarter. The lease requires payments of $49 per month for 36 months.

During the first nine months of 1999, the Company acquired approximately $2,800
of vehicles and warehouse equipment, which were financed by operating leases.
The Company has outstanding commitments to acquire additional delivery vehicles
totaling approximately $1,300. These vehicles are expected to be financed
through operating leases. The Company has no other significant expansion or
capital expenditure plans for the balance of 1999 other than normal replacement,
repair, and upgrade projects.

One of the mortgage note payable contains a balloon payment, which is due in
September 2000. The Company intends to either refinance the obligation with the
existing lender or seek alternative financing. Accordingly, the balance of the
note payable, $3,229, has been included in current maturities of long-term debt.

In March 1999, the Company refinanced its revolving line of credit. The
refinanced line expires in February 2004. The amount available under the line is
limited to the lesser of: (a) $30,000 or (b) an amount based upon a percentage
of eligible inventory, which varies seasonally. At September 30, 1999, $24,075
was available under the line, of which $22,100 was outstanding. The line of
credit bears interest at either the bank's base rate (8.25% at September 30,
1999) or LIBOR plus 2.25% (7.73% at September 30, 1999).

The line of credit includes certain restrictive covenants including, among
others, limitations on capital expenditures and the aggregate amount of funded
debt. The line prohibits the payment of dividends. The line also requires the
maintenance of a minimum fixed-charge-coverage ratio, which becomes increasingly
restrictive over time. Several of the Company's mortgage notes payable also
include restrictive covenants, including the maintenance of maximum debt to net
worth ratios and a requirement to maintain a minimum of tangible net worth.
During the third quarter of 1999, at the Company's request, two of the Company's
mortgage holders reduced the required minimum tangible net worth to $20,000.

At September 30, 1999, the Company was in violation of the minimum fixed-charge
coverage ratio related to the line of credit. In November 1999, the bank waived
the violation of the minimum fixed charge-coverage ratio, eliminated the
covenant for October and November 1999, and relaxed the requirement for the
periods subsequent to November 1999. The bank also increased the rate of
interest the line bears by .25%. In order to comply with the amended
fixed-charge coverage covenant, the Company must improve operations from those
experienced in the third quarter of 1999. Such improvements in operations are
expected based upon the Company's business plan. If such improvements are not
achieved, the Company will have to renegotiate the covenants in order to remain
in compliance. The Company failed to meet the tangible net worth minimum
required by one of its mortgage loans. In November 1999, the required minimum
net worth was reduced to $20,000 by the mortgage lender. Accordingly, the above
borrowings have been included in long-term obligations in accordance with their
scheduled maturities.


                                 Page 12 of 23
<PAGE>   13
The Company has no assurance that the contemplated refinancing and
renegotiations discussed above, if necessary, will be successful. If such
renegotiations are not successful, the Company will seek alternative financing
sources. While the Company believes that such financing can be obtained, there
can be no assurance that it can be obtained at all, or that it can be obtained
on terms or at rates comparable to those in the existing agreement or acceptable
to the Company.

SEASONALITY

The Company typically experiences an increase in overall sales in the fourth
quarter. This increase is driven by an increase in the sales of consumer
electronics and furniture products associated with the holiday season. At the
same time, major appliance sales typically decline in the fourth quarter. As a
result, operating results for the full year are highly dependent upon the
success of the Company's operations in the fourth quarter.

OUTLOOK

During the remainder of 1999, the Company will continue to focus on improving
business operations and customer service. Areas of focus include improving
selling-floor disciplines, improving warehouse operations and delivery
performance, improving the management of inventory, improving asset utilization,
reducing store operating expenses, and turning around comparable store sales.
The Company believes these initiatives will yield improvement in the Company's
operations during 1999 and beyond.

The Company's principal focus during the balance of 1999 will be the
strengthening of its sales force. The Company believes that an experienced,
professional sales force is one of the primary elements necessary for its
success, and will be a long-term competitive advantage. Therefore the Company
will continue to focus its efforts on implementing sales-floor disciplines that
will attract, support, motivate, and retain professional sales associates.

The Company's financial performance is influenced by consumer confidence,
interest rates, consumer debt, the general level of housing activity, and the
general level of economic activity in the United States. Consumers continue to
respond best to deep-discount price and finance promotions. This situation is
expected to continue to put pressure on comparable store sales, promotional
finance expenses, and operating results. If the economy slows and interest rates
continue to rise, the competition can be expected to be even more aggressive.

There are a number of changes occurring in the competitive situation in the
Company's market areas. During the first quarter of 1999, a regional furniture
retailer entered the Dayton market and a regional appliance and electronics
retailer entered the Cincinnati market area. These expansions will likely
continue to put pressure on comparable store sales and gross margins. In the
later part of the third quarter of 1999, the Company began to be impacted by
severe price-cutting by several of its competitors in its Ohio region. This
situation could adversely affect sales and gross margins.

YEAR 2000 READINESS DISCLOSURE

The Company has reviewed its primary and secondary information systems for Year
2000 issues. The Company's primary management information and credit-card
processing systems are provided by third-party vendors that have assured the
Company that their systems are Year 2000 compliant. The costs related to the
conversion of the credit-card processing system were insignificant. The costs to
upgrade the software and hardware for its primary management information system
were approximately $1,800, of which $1,558 was financed through a capital lease.
The majority of the expenditures were for hardware upgrades to accommodate new
software.

The Company has identified several secondary information systems, such as
payroll, delivery, telephone, personal computer, and service department systems,
that will require software and hardware upgrades and conversions to be Year 2000
compliant. The Company expects these costs to be less than $600. The majority of
the costs are expected to be incurred on software to incorporate the Company's
service departments into the primary management information system.
Approximately $500 of these expenditures has occurred to date. The Company
expects to make all such expenditures by late 1999.

Because the Company is engaged in the sale of consumer products, it does not
believe that it has any material risk with respect to Year 2000 issues for its
customers. The Company has not assessed the impact of Year 2000 issues on its
merchandise suppliers;

                                 Page 13 of 23

<PAGE>   14



however, the Company is not aware of any material Year 2000 risks with respect
to them. The Company does not rely on electronic data interchange ("EDI")
systems to transact business with its suppliers. Because no single merchandise
supplier represents more than approximately nine percent of the Company's
purchases, the Company does not believe that there is any material Year 2000
risk with respect to its suppliers, but is monitoring its suppliers' compliance
activities.

The expenditures for the hardware upgrades to the primary management information
system have been financed through leasing arrangements. The remaining capital
expenditures described above will be funded from the Company's on-going
maintenance and replacements budget, and are not expected to result in the
deferral of any planned expenditures. Based on its assessment of the Year 2000
issue to date, the Company has not developed any contingency plans for the most
likely worst case scenario for the failure of major or secondary information
systems. In the event one or more merchandise suppliers are not Year 2000
compliant, the Company would shift its purchasing to those suppliers that can
supply the Company.

FORWARD LOOKING STATEMENTS

In the interest of providing the Company's shareholders and potential investors
with information concerning management's assessment of the outlook for the
Company, this report contains certain "forward-looking" statements within the
meaning of Section 27A of the Securities Act of 1933, as amended, and Section
21E of the Securities Exchange Act of 1934, as amended. Readers should bear in
mind that statements relating to the Company's business prospects, as distinct
from historical facts, are forward-looking statements which, by their very
nature, involve numerous risks and uncertainties. Factors that could cause the
Company's actual results to differ materially from management's expectations
include, but are not limited to:

A. Changes in economic conditions in the United States, including but not
limited to the general level of economic activity, levels of housing activity,
interest rates, the availability of consumer credit, consumer confidence, and
inflation.

B. Changes in the economic conditions in the market areas in which the Company
operates, such as a strike or shutdown of a major employer or industry.

C. Unusual weather patterns, such as unusually hot or cool summers, which can
affect the sale of refrigeration products, or unusually cold winters, which can
affect consumers' desire and ability to shop for the Company's products. Acts of
God, such as floods, hurricanes, or tornadoes, that interrupt the Company's
ability to sell or deliver merchandise, interrupt consumers' ability to shop, or
destroy a major Company facility, in particular a warehouse or computer
facility.

D. Changes in the competitive environment in the Company's market areas,
including the bankruptcy or liquidation of existing competitors.

E. The entry into the Company's lines of business and market areas by new,
larger, well-financed competitors, which may have the ability to withstand
intense price competition over extended periods of time.

F. The availability and cost of adequate, appropriate newspaper, television, and
pre-printed advertising. A strike or work stoppage affecting the Company's media
outlets.

G. Adverse results in litigation matters.

H. Difficulties in hiring, training, and retaining a capable work force at
reasonable levels of compensation, in both existing market areas and in
expansion locations. Difficulties in hiring and retaining an effective senior
management group, particularly as the Company expands. An attempt to organize a
significant portion of the Company's work force.

I. The availability of appropriate sites for expansion, on favorable terms, and
the long-term receptivity of consumers to new store formats and locations.

J. Access to bank lines of credit and real estate mortgage financing sources at
favorable rates of interest, terms, and conditions.

K. Access to additional equity capital to fund the Company's long-term
expansion.

                                 Page 14 of 23

<PAGE>   15

L. Access to extended-payment financing sources (e.g., "twelve months same as
cash") at a favorable cost to the Company and with favorable rates of approval
by the financing source. Access to private-label financing sources (e.g.,
"Roberds charge card") that provide favorable rates of interest to the customer,
favorable rates of return to the Company, and favorable rates of approval by the
financing source.

M. Rapid changes in products, particularly electronics products, such that the
Company bears the risk of obsolescence or the consumer withdraws from the market
until such time as the product category has stabilized.

N. Shifts in the mix of the Company's sales between its higher-margin products
(bedding and furniture) and its lower-margin products (electronics and
appliances), which may result from changes in consumer priorities, competitive
factors, or other factors.

O. The absence of new products in the Company's product categories that would
drive additional consumer interest and purchases.

P. Adverse changes in the cost or availability of the products the Company
sells. Rapid increases in the price of the Company's products, which cannot be
passed on to consumers as the result of competitive pressures.

Q. The loss, or significant reduction in the availability, of certain key
name-brand products. Decisions by vendors to curtail the availability of certain
product presently sold by the Company, or to make products that are presently
sold by the Company available to certain competitors that do not presently have
access to such products. Changes in import duties or restrictions affecting the
Company's ability to import certain products.

R. Changes in income tax rates or structures that may affect the Company's tax
burden or consumers' ability to purchase or finance big-ticket goods or new
housing. Significant increases in real estate tax rates affecting the Company's
properties.

S. Changes in government regulations affecting the Company, its products, its
advertising, or its work force, including changes in the minimum wage. Changes
in government regulations affecting the Company's employee benefit plans or
workers' compensation arrangements.

T. New competition from alternative sales media and channels of distribution,
such as catalog mail order, telemarketing, television shopping services, and
online media.

U. Changes in highway or street configurations such that the Company's stores
become less accessible to consumers. Changes in consumer use or ownership of
"second homes," particularly in the Tampa, Florida market.

V. Changes in the cost or availability of liability, property, and health
insurance.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK. Not
applicable.

                                 Page 15 of 23

<PAGE>   16


                            PART II-OTHER INFORMATION



ITEM 1.  LEGAL PROCEEDINGS   Not applicable.

ITEM 2.  CHANGES IN SECURITIES     None.

ITEM 3.  DEFAULTS UPON SENIOR SECURITIES     None.

ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None.

ITEM 5.  OTHER INFORMATION

In October 1998, The Nasdaq Stock Market ("Nasdaq") informed the Company that it
failed to meet one of the requirements for continued listing on the Nasdaq
National Market tier, specifically the requirement that at least $5 million of
stock be held by individuals other than officers, directors, and those who own
more than ten percent of the Company's outstanding shares. In June 1999,
following an appeal by the Company, trading of the Company's stock was moved
from the Nasdaq National Market tier to the Nasdaq SmallCap Market. In August
1999, Nasdaq formally approved the Company's stock for listing on the Nasdaq
SmallCap Market.

In May, 1999 the commissioned sales associates in the Company's Ohio region
voted to be represented by the United Food and Commercial Workers, Local 1099
("UFCW"). Effective October 3, 1999, the Company and the UFCW entered into a
three-year agreement covering wages and working conditions for approximately 180
commissioned sales associates in the Ohio region. The Company does not believe
that the contract will have any significant effect on the Company's financial
position or operating results.

In November 1999, Teamsters Local 957 petitioned the National Labor Relations
Board to hold an election to decide whether the Teamsters should represent the
drivers and helpers at the Company's Fairborn, Ohio distribution center. The
election will be held November 19, 1999. It is not possible to predict the
outcome of the vote or the effect, if any, on the Company's financial position
or operating results if the employees vote to be represented by the Teamsters.

ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

         (a)    See exhibit index.

         (b) There were no reports filed by the Company on Form 8-K during the
             quarter ended September 30, 1999.

                                 Page 16 of 23

<PAGE>   17

                                   SIGNATURES


Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

                      Roberds, Inc.
                      (Registrant)


Date November 17, 1999                 /s/ Robert M. Wilson
     -----------------------           ------------------------------
                                       Robert M. Wilson
                                       President
                                       Chief Administrative Officer

Date November 17, 1999                 /s/Gearry Davenport
     -----------------------           ------------------------------
                                       Gearry Davenport
                                       Chief Financial Officer


Date November 17, 1999                 /s/ Michael A. Bruns
     -----------------------           -------------------------------
                                       Michael A. Bruns
                                       Vice President
                                       Controller
                                       Chief Accounting Officer



                                 Page 17 of 23

<PAGE>   18


                                  EXHIBIT INDEX


   Exhibit Number                   Description
   --------------                   -----------

   10.1                             First Modification Agreement to the Loan and
                                    Security Agreement between Registrant and
                                    BankBoston Retail Finance Inc



                                 Page 18 of 23



<PAGE>   1

                                                                    EXHIBIT 10.1


                          SECOND MODIFICATION AGREEMENT




         This SECOND MODIFICATION AGREEMENT entered into at Boston as of
November 17, 1999, between ROBERDS, INC., an Ohio corporation with its principal
executive offices at 1100 East Central Avenue, West Carrollton Ohio 45449
(hereinafter, the "Borrower"), and BANKBOSTON RETAIL FINANCE INC., a Delaware
corporation with an address of 40 Broad Street, Boston, MA 02109 as agent (the
"Agent") for a syndicate of lenders (the "Lenders").

         WHEREAS, Agent established a revolving line of credit (the "Revolving
Credit") pursuant to a Loan and Security Agreement dated as of March 3, 1999 (as
amended and modified from time to time, the "Loan Agreement") for the Borrower
under which the Agent and the Lenders agreed to make advances to, and other
financial accommodations for the benefit of, the Borrower until the Maturity
Date subject to the terms and conditions of the Loan Agreement. All initially
capitalized terms shall have the definitions ascribed to them in the Loan
Agreement, unless otherwise defined herein.

         WHEREAS, the Borrower has requested that the Agent waive certain
defaults under the Loan Agreement; namely, the Borrower's failure to comply with
the Fixed Charge Coverage Ratio covenant (the "Existing Events of Default") and
to make other accommodations to the Borrower as set forth herein.

          WHEREAS, subject to the terms and conditions in this Agreement, the
Agent is willing to modify the terms of the Loan Agreement in order to
accommodate the Borrower's request.

         NOW THEREFORE, for good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the Agent and the Borrower
mutually agree as follows:

         1.       EFFECTIVE DATE: The "Effective Date" of this Agreement shall
                  be the date upon which the Agent receives this Second
                  Modification Agreement, duly executed by the Borrower and the
                  Agent, and the Modification Fee, defined below.

         2.       AMENDMENTS TO LOAN AGREEMENT. The Loan Agreement is hereby
                  amended as follows:

                      a)   The words "Zero Percent (0.0%)" shall be deleted
                           from the definition of Base Margin Rate and the words
                           "one quarter percent (0.25%)" shall be substituted
                           therefor.

                      b)   The number "250" shall be substituted for the
                           number "225" in the definition of Libor Margin.

                      c)   The words "one quarter of one percent (0.25%)"
                           shall be deleted from Section 2.12 and the words "one
                           half of one percent (0.50%)" shall be substituted
                           therefor.

                      d)   The Fixed Charge Coverage Ratio set forth in
                           Section 5.12.1 of the Loan Agreement shall be deleted
                           and the following shall be substituted therefor:

                           "The Borrower will not suffer or permit its Fixed
                           Charge Coverage Ratio as measured on a
                           rolling/trailing 12-month basis, to be measured on
                           the last day of each of the Borrower's fiscal months
                           commencing with its month ending December, 1999, to
                           be less than as follows:





                                 Page 19 of 23
<PAGE>   2

                             December, 1999                      0.78
                             January, 2000                       0.84
                             February, 2000                      0.74
                             March, 2000                         0.78
                             April, 2000                         0.83
                             May, 2000                           0.83
                             June, 2000                          0.84
                             July, 2000                          0.85
                             August, 2000                        0.91
                             September, 2000                     0.84
                             October, 2000                       0.96
                             November, 2000                      0.98
                             December, 2000                      0.97
                             Thereafter on a
                             rolling/trailing
                             12-month basis"

                      e)   The following shall be added as a new Section 5.12.3:
                           "5.12.3 Excess Availability. The Borrower will not
                           suffer or permit Availability at any time during the
                           month of December, 1999, to be less than
                           $2,000,000.00, after giving effect to rents which are
                           currently payable under Leases and overdrafts.

                      f)   The Interest Rate Pricing Grid shall be deleted
                           and the following grid shall be substituted therefor:
<TABLE>
<CAPTION>

- ------------------------------------------------------------------------------------------------
                     FIXED CHARGE RATIO       ROLLING 12 MONTH      BASE MARGIN   LIBOR MARGIN
                                              AVERAGE EXCESS          (Basis         (Basis
                                               AVAILABILITY           Points)        Points)

- ------------------------------------------------------------------------------------------------
<S>                 <C>                     <C>                        <C>            <C>
         I          Equal to or greater     Equal to or greater         25             200
                          than 2.3            than $7,500,000

- ------------------------------------------------------------------------------------------------
         II         Equal to or greater    Less than $7,500,000         25             225
                          than 2.3

- ------------------------------------------------------------------------------------------------
         III        Equal to or greater            N/A                  25             250
                     than 1.8 but less
                          than 2.3

- ------------------------------------------------------------------------------------------------
         IV            Less than 1.8               N/A                  50             275
- ------------------------------------------------------------------------------------------------
</TABLE>

3.       WAIVER OF EXISTING DEFAULTS. The Agent hereby waives the Existing
         Events of Default, which the Borrower represents to be all the defaults
         existing under the Loan Agreement as of the date of this Modification
         Agreement. Agent's waiver of the Existing Events of Default is not a
         waiver of any other presently existing or future arising Events of
         Defaults.





                                 Page 20 of 23
<PAGE>   3

4.       MODIFICATION FEE. In consideration of the willingness of the Agent to
         enter into this Agreement, the Borrower shall pay the Agent for the
         ratable benefit of the Lenders a Modification Fee of $30,000.00. The
         Modification Fee shall be fully earned and payable upon the Agent's
         execution of this Agreement. The Borrower authorizes the Agent to
         charge the Loan Account for such fee.

5.       ENFORCEABILITY, ETC. Except as otherwise expressly provided herein, the
         Loan Agreement and the other Loan Documents are, and shall continue to
         be, in full force and effect and are hereby ratified and confirmed in
         all respects, except that on and after the Effective Date hereof (i)
         all references in the Loan Agreement to "this Agreement", "hereto",
         "hereof", "hereunder" or words of like import referring to the Loan
         Agreement shall mean the Loan Agreement as amended by this Agreement
         and (ii) all references in the other Loan Documents to the "Loan
         Agreement", "thereto", "thereof", "thereunder" or words of like import
         referring to the Loan Agreement shall mean the Loan Agreement as
         amended by this Agreement. Except as expressly provided herein, the
         execution, delivery and effectiveness of this Agreement shall not
         operate as an amendment of any right, power or remedy of the Agent or
         the Lenders under the Loan Agreement or any other Loan Document, nor
         constitute an amendment of any provision of the Loan Agreement or any
         other Loan Documents.

6.       GENERAL PROVISIONS

           a)     INTEGRATION; AMENDMENT; WAIVERS. This Agreement and the
                  Loan Documents set forth in full are terms of agreement
                  between the parties and are intended as the full, complete and
                  exclusive contract governing the relationship between the
                  parties, superseding all other discussions, promises,
                  representations, warranties, agreements and the understandings
                  between the parties with respect thereto. No term of the Loan
                  Documents may be modified or amended, nor may any rights
                  thereunder be waived, except in a writing signed by the party
                  against whom enforcement of the modification, amendment or
                  waiver is sought. Any waiver of any condition in, or breach
                  of, any of the foregoing in a particular instance shall not
                  operate as a waiver of other or subsequent conditions or
                  breaches of the same or a different kind. The exercise or
                  failure to exercise any rights under any of the foregoing in a
                  particular instance by the Agent or the Lenders shall not
                  operate as a waiver of their right to exercise the same or
                  different rights in subsequent instances. Except as expressly
                  provided to the contrary in this Agreement, or in another
                  written agreement, all the terms, conditions, and provisions
                  of the Loan Documents shall continue in full force and effect.
                  If in this Agreement's description of an agreement between the
                  parties, rights and remedies of Agent or Lenders, or
                  obligations of the Borrower, are described which also exist
                  under the terms of the other Loan Documents, the fact that
                  this Agreement may omit or contain a briefer description of
                  any rights, remedies and obligations shall not be deemed to
                  limit any of such rights, remedies and obligations contained
                  in the other Loan Documents.

           b)     PAYMENT OF EXPENSES. Without limiting the terms of the Loan
                  Documents, the Borrower shall pay all costs and expenses
                  (including reasonable attorneys' fees) arising under or in
                  connection with the Loan Documents, including without
                  limitation, in connection with the negotiation, preparation,
                  execution, delivery, and enforcement of this Agreement and any
                  and all consents, waivers or other documents or instruments
                  relating thereto.

           c)     NO THIRD PARTY BENEFICIARIES. Except as may be otherwise
                  expressly provided for herein, this Agreement does not create,
                  and shall not be construed as creating, any rights enforceable
                  by any person not a party to this Agreement.

           d)     SEPARABILITY. If any provision of this Agreement is held by
                  a court of competent jurisdiction to be invalid, illegal or
                  unenforceable, the remaining provisions of this Agreement
                  shall nevertheless remain in full force and effect.

           e)     COUNTERPARTS. This Agreement may be executed in any number
                  of counterparts, which together shall constitute one and the
                  same agreement.

           f)     TIME OF ESSENCE. Time is of the essence in each of the
                  Liabilities of the Borrower and with respect to all conditions
                  to be satisfied by the Borrower.

           g)     CONSTRUCTION; VOLUNTARY AGREEMENT; REPRESENTATION BY
                  COUNSEL. This Agreement has been prepared through the joint
                  efforts of all the parties. Neither its provisions nor any
                  alleged ambiguity shall be interpreted or resolved against



                                 Page 21 of 23
<PAGE>   4

                  any party on the ground that such party's counsel was the
                  draftsman of this Agreement. Each of the parties declares that
                  such party has carefully read this Agreement and the
                  agreements, documents and instruments being entered into in
                  connection herewith and that such party knows the contents
                  thereof and sign the same freely and voluntarily. The parties
                  hereto acknowledge that they have been represented in
                  negotiations for and preparation of this Agreement and the
                  agreements, documents and instrument being entered into in
                  connection herewith by legal counsel of their own choosing,
                  and that each of them has read the same and had their contents
                  fully explained by such counsel and is fully aware of their
                  contents and legal effect.

           h)     GOVERNING LAW; FORUM SELECTION. This Agreement has been
                  entered into and shall be governed by the laws of the
                  Commonwealth of Massachusetts.

           i)     FURTHER ASSURANCES. The Borrower agrees to take all further
                  actions and execute all further documents as the Agent may
                  from time to time reasonably request to carry out the
                  transactions contemplated by this Agreement.

           j)     NOTICES. All notices, requests and demands to or upon the
                  respective parties hereto shall be given in accordance with
                  the Loan Agreement.

           k)     MUTUAL WAIVER OF RIGHT TO JURY TRIAL. THE AGENT AND BORROWER
                  EACH HEREBY WAIVES THE RIGHT TO TRIAL BY JURY IN ANY ACTION OR
                  PROCEEDING BASED UPON, ARISING OUT OF, OR IN ANY WAY RELATING
                  TO: (I) THIS AGREEMENT, OR ANY OF THE AGREEMENTS, INSTRUMENTS
                  OR DOCUMENTS REFERRED TO HEREIN; OR (II) ANY OTHER PRESENT OR
                  FUTURE INSTRUMENT OR AGREEMENT BETWEEN THEM; OR (III) ANY
                  CONDUCT, ACTS OR OMISSIONS OF THE AGENT, THE LENDERS OR OF THE
                  BORROWER OR ANY OF THEIR DIRECTORS, OFFICERS, EMPLOYEES,
                  AGENTS, ATTORNEYS OR ANY OTHER PERSONS AFFILIATED WITH THEM;
                  IN EACH OF THE FOREGOING CASES, WHETHER SOUNDING IN CONTRACT
                  OR TORT OR OTHERWISE.

           l)     COPIES AND FACSIMILES. This Agreement and all documents
                  which have been or may be hereinafter furnished by the
                  Borrower to the Agent may be reproduced by the Agent or the
                  Lenders by any photographic, photostatic, microfilm,
                  xerographic or similar process, and any such reproduction
                  shall be admissible in evidence as the original itself in any
                  judicial or administrative proceeding (whether or not the
                  original is in existence and whether or not such reproduction
                  was made in the regular course of business).

         This Agreement is executed under seal as November 17, 1999.


                            Intentionally Left Blank




                                 Page 22 of 23
<PAGE>   5


         This Second Modification Agreement is executed under seal as of the
date written above.

Witness
                                     Roberds, Inc., the "Borrower"


/S/ Gearry Davenport                 By:/S/ Robert M. Wilson
- ---------------------------          ----------------------------------------
                                     Robert M. Wilson, President


Witness                              Accepted:  BankBoston Retail Finance Inc.,
                                     the "Agent"



/S/ D.M. Murray                      By: /S/ James R. Dore
- ---------------------------          ----------------------------------------
                                     Name:  James Dore
                                     Title: Vice President

Agreed to by:
Witness
                                     Roberds Insurance Agency, Inc.


/S/ Gearry Davenport                 By:/S/ Robert M. Wilson
- ---------------------------          ----------------------------------------
                                     Robert M. Wilson, President






                                 Page 23 of 23

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
CONDENSED CONSOLIDATED BALANCE SHEET AND THE CONDENSED CONSOLIDATED STATEMENT OF
OPERATIONS AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL
STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          DEC-31-1999
<PERIOD-START>                             JAN-01-1999
<PERIOD-END>                               SEP-30-1999
<CASH>                                             750
<SECURITIES>                                         0
<RECEIVABLES>                                    2,940
<ALLOWANCES>                                         0
<INVENTORY>                                     43,160
<CURRENT-ASSETS>                                48,687
<PP&E>                                         129,758
<DEPRECIATION>                                  40,058
<TOTAL-ASSETS>                                 142,488
<CURRENT-LIABILITIES>                           44,523
<BONDS>                                         70,072
                                0
                                          0
<COMMON>                                           624
<OTHER-SE>                                      24,058
<TOTAL-LIABILITY-AND-EQUITY>                   142,488
<SALES>                                        212,193
<TOTAL-REVENUES>                               212,193
<CGS>                                          137,331
<TOTAL-COSTS>                                  137,331
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                               5,201
<INCOME-PRETAX>                                (5,213)
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                            (5,213)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   (5,213)
<EPS-BASIC>                                      (.84)
<EPS-DILUTED>                                    (.84)


</TABLE>


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