COMMUNICATIONS CENTRAL INC
10-K, 1996-10-15
COMMUNICATIONS SERVICES, NEC
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<PAGE>
 
                      SECURITIES AND EXCHANGE COMMISSION
                            Washington, D.C. 20549

                                   FORM 10-K

                       FOR ANNUAL AND TRANSITION REPORTS
                    PURSUANT TO SECTIONS 13 OR 15(d) OF THE
                        SECURITIES EXCHANGE ACT OF 1934

(Mark One)
[X]  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
     ACT OF 1934 [FEE REQUIRED]
     For the fiscal year ended June 30, 1996.

                                       OR

[_]  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
     EXCHANGE ACT OF 1934 [NO FEE REQUIRED]
     For the transition period from __________ to __________

                        Commission File Number:  0-22730
                                                 -------

                          COMMUNICATIONS CENTRAL INC.
                          ---------------------------
             (Exact name of registrant as specified in its charter)

       GEORGIA                                            58-1804173
- -----------------------------------------------------------------------------
(State or other jurisdiction of          (I.R.S. Employer Identification No.)
 incorporation or organization)

1150 NORTHMEADOW PARKWAY, SUITE 118, ROSWELL, GEORGIA            30076
- ----------------------------------------------------------------------
(Address of principal executive offices)                      (Zip Code)

      Registrant's telephone number, including area code: (770) 442-7300
                                                          --------------
       Securities registered pursuant to Section 12(b) of the Act:  NONE
                                                                    ----
          Securities registered pursuant to Section 12(g) of the Act:

                         COMMON STOCK, $.01 PAR VALUE
                         ----------------------------

                               (Title of Class)

     Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days.  Yes [X]   No [_]

     Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to the
best of the Registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K.  [_]

     Aggregate market value of the voting stock held by non-affiliates of the
Registrant as of September 19, 1996:  $43,517,121.25.

     Number of shares of Common Stock outstanding as of September 19, 1996:
6,054,556.
<PAGE>
 
                      DOCUMENTS INCORPORATED BY REFERENCE
                      -----------------------------------

None, except as otherwise indicated in the list of exhibits set forth in Item 14
hereof.

                                       1
<PAGE>
 
                                     PART I


SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF
1995:

     Certain of the statements contained in the body of this Report are forward-
looking statements (rather than historical facts) that are subject to risks and
uncertainties that could cause actual results to differ materially from those
described in the forward-looking statements.  In the preparation of this Report,
where such forward-looking statements appear, the Company has sought to
accompany such statements with meaningful cautionary statements identifying
important factors that could cause actual results to differ materially from
those described in the forward-looking statements.  An additional statement
summarizing the principal risks and uncertainties inherent in the Company's
business is included herein under the caption "Management's Discussion and
Analysis of Financial Condition and Results of Operations - Safe Harbor
Statement."  Readers of this Report are encouraged to read these cautionary
statements carefully.


     See the Glossary included as Appendix A hereto for the definitions of
certain terms used in this Report.

ITEM 1. BUSINESS.
- ---------------- 

BACKGROUND

     Communications Central Inc. ("CCI" or the "Company") owns and operates a
network of over 26,000 coin-operated payphones and inmate phones located in 41
states and the District of Columbia and believes it is the second largest
independent operator of payphones and the largest independent provider of inmate
phones in the country.  The Company's payphones are located where there is
significant demand for payphone services, such as convenience stores, service
stations, grocery stores, hospitals, shopping centers and truck stops.  The
payphones generate significant revenue from both coin calls and "non-coin"
calls, such as collect calls, third-party calls and credit card or calling card
calls.  The Company's inmate phones are installed in approximately 560
correctional institutions, most of which are operated at the county and local
government level.  All inmate phone revenue is generated from non-coin calls.
Substantially all of CCI's payphones and inmate phones are electronically linked
to the Company's centralized, proprietary management information systems that
permit the Company to monitor phone usage patterns and address potential service
and maintenance needs before they cause significant downtime or come to the
attention of the site operator or correctional institution.

                                       2
<PAGE>
 
     The Company was founded in June 1986 and grew rapidly, primarily through
acquisitions, to revenues of $29.9 million for the fiscal year ended June 30,
1993.  In December 1993, the Company successfully completed its initial public
offering of 2.5 million shares of Common Stock and raised over $23 million in
additional capital.  Since the initial public offering, the Company has used
such capital and bank borrowings to acquire the businesses and operations of 15
companies that added more than 7,700 payphones and over 4,300 inmate phones to
the Company's operations.  This Report covers the Company's fiscal year ended
June 30, 1996 ("fiscal 1996").

     In July 1995, the Company entered into a long-term outsourcing agreement
(the "Services Agreement") with Perot Systems Field Services Corporation
("Perot"), a subsidiary of Perot Systems Corporation. The Services Agreement
provides that Perot will operate the Company's management information systems
and manage the field services and sales fulfillment functions of the Company's
payphone operations for a period of ten years in exchange for a monthly fee
equal to the greater of a specified percentage of CCI's revenues attributable to
the Company's payphone operations or a flat per phone charge, as well as certain
cash incentives for increasing operating performance measurements or overall
revenues on a per phone basis. The Services Agreement assumes, for purposes of
calculating the aggregate monthly fee, that the Company will maintain a minimum
number of payphones. The Services Agreement does not include the Company's
inmate phone operations, which remain the responsibility of CCI.

     Changes in regulation are ongoing for the Company with the recent passage
of the Telecommunications Act of 1996 ("Telecom Act"). On September 20, 1996,
the Federal Communications Commission ("FCC") issued its Report and Order
                                                         ----------------
implementing the payphone-specific provisions of the Telecom Act. Among its
directives, the FCC prescribed dial around compensation for all access code and
800 subscriber calls from payphones at a flat rate of $45.85 per payphone per
month for the first year, with a per-call compensation system to be implemented
by October 1, 1997, under which compensation will be paid at a rate of $.35 per
call. The FCC also ordered the deregulation of local coin rates within one year
subject to certain guidelines. These and other regulatory changes should
significantly impact the Company's operations for the foreseeable future. See
"Regulation."

                                       3
<PAGE>
 
INDUSTRY

     PUBLIC PAYPHONES

     In June 1984, AT&T Corporation ("AT&T") was required to divest itself of
the seven Regional Bell Operating Companies ("RBOCs"). That development,
combined with the ruling of the FCC that parties other than local exchange
carriers ("LECs") could own payphones connected to the interstate telephone
network, marked the beginning of the independent payphone industry. At that
time, the FCC also authorized state regulation of local and intrastate calls.
Since June 1984, almost all states have authorized the installation and use of
independent payphones.

     Prior to the AT&T divestiture, the RBOCs could refuse to provide payphone
service to a business operator or, if service was installed, would typically
only pay minimal commissions for the right to place a payphone on the business
premises.  Following the AT&T divestiture and the FCC's authorization of
payphone competition, independent payphone operators began to pay property
owners competitive commissions on coin calls made from the payphones in order to
obtain the contractual right to install the equipment on their premises.
Initially, coin revenue was the only source of revenue from these payphones
because independent operators were unable to participate in revenues from non-
coin calls.   However, the operator service provider ("OSP") industry emerged
and enabled independent payphone providers to compete more effectively with the
regulated telephone companies by paying commissions to payphone owners for non-
coin calls. For the first time, independent payphone operators were able to
participate in a portion of non-coin call revenue from their payphones.  With
this incremental source of revenue from non-coin calls, independent payphone
operators were able to compete more vigorously with RBOCs for site location
agreements by paying higher commissions to business operators.  Today, the OSP
industry is principally dominated by long distance carriers such as AT&T, MCI
Communications Corp. ("MCI") and Sprint Corporation ("Sprint").

     To date, RBOCs have been somewhat constrained in their ability to pay
higher commissions because, as a regulatory matter, they are not currently
permitted to derive revenues from interstate calls and non-coin calls made
between LATAs. However, a recent FCC order grants the RBOCs the right to choose
the long distance carrier for interLATA long distance calls in conjunction with
the location owner, which will enable them to derive revenues from these calls
in the future. See "Regulation."

     INMATE PHONES

     The inmate phone market emerged as a growth area in the early 1990's. Large
long distance carriers were initially reluctant to enter this market because it
presented difficult technological and administrative issues. For example, due to
security concerns, an inmate  

                                       4
<PAGE>
 
telephone system must be able to perform many special functions, such as
allowing specific types of calls, specialized branding, blocking of certain
calls, and other limitations as deemed appropriate by the inmate administration.
Several smaller independent companies began installing coinless payphones and
"smart phones" that enabled inmates to make collect calls without live operator
assistance and provided the special protections demanded by prison
administrations. Over time, the inmate phone market has become increasingly
competitive and commissions paid to facility owners have increased as long
distance carriers, additional independent payphone providers and LECs have
entered the market. The FCC has recently required LECs to remove their inmate
equipment from regulated accounts. Moreover, the LECs are required to remove
their inmate payphone operations from their regulated rate base pursuant to the
Telecom Act. Management believes that these developments should enable the
Company to compete more equitably for inmate services, although the regulation's
implementation is ongoing and the actual impact remains to be seen. See
"Regulation."

     Many inmate phone providers focus on large correctional institutions that
are primarily run by federal and state governments. The commissions paid to
these facilities are often significant because the contracts provide a large
volume of revenue from one source. Conversely, CCI has focused on institutions
operated at the county and local government level. Relationships with these
facilities are more time consuming to develop, but enable the Company to
distinguish itself as an inmate service provider. Though these institutions
typically demand a lower commission percentage than large federal and state
entities, commission levels paid to county and local inmate facilities are
rising as this market becomes increasingly competitive. 

                                       5
<PAGE>
 
PAYPHONE AND INMATE PHONE OPERATIONS

     As of the end of fiscal 1996, CCI owned and operated over 26,000 payphones
and inmate phones. The following table sets forth the number of phones installed
in each state as of June 30, 1996:

<TABLE>
<CAPTION>
                                       Inmate                    
State                   Payphones      Phones          Total      
- -----                   ---------      ------          -----
<S>                     <C>            <C>             <C>         
Alabama                     1,447          21          1,468       
Arizona                       ---          60             60       
Arkansas                      270          30            300       
California                    ---         358            358       
Colorado                      380           8            388       
Delaware                       16         ---             16       
District of Columbia           83         ---             83       
Florida                     4,374         212          4,586       
Georgia                     2,431         169          2,600       
Idaho                        ----          53             53       
Illinois                    1,048         891          1,939       
Indiana                       177         372            549       
Iowa                           12         ---             12       
Kentucky                      115         513            628       
Louisiana                     696         141            837       
Maine                         ---          12             12       
Maryland                      190         115            305       
Massachusetts                 ---         300            300       
Michigan                      243         147            390       
Minnesota                     284          61            345       
Mississippi                   790         ---            790       
Missouri                      113           7            120       
Montana                       ---         116            116       
Nebraska                      ---          15             15       
Nevada                        ---         104            104       
New Jersey                      8         ---              8       
New Mexico                    ---          63             63       
New York                      ---          20             20       
North Carolina                946         176          1,122       
North Dakota                    6         ---              6       
Ohio                          364         378            742       
Oregon                        ---          23             23       
Pennsylvania                  440          34            474       
South Carolina                432          36            468       
Tennessee                   2,073         483          2,556       
Texas                       2,005         177          2,182       
Utah                          ---           2              2       
Virginia                    1,545         350          1,895       
Washington                    ---          16             16       
West Virginia                 108         126            234       
Wisconsin                     125          34            159       
Wyoming                        11          22             33       
                               --          --             --
                                                                   
          TOTALS           20,732       5,645         26,377       
                           ======       =====         ======        
</TABLE>

                                       6
<PAGE>
 
     CCI's payphones generate revenue from both coin and non-coin calls.  Coin
calls include the traditional local calls at 10 cents, 25 cents or 35 cents
(depending upon state regulations) and the "1+" long distance calls which are
marketed at a rate of four-minute increments for $1.00 at many of the Company's
payphones.  Non-coin calls include calling card, credit card, collect and third-
party billed calls made from CCI's phones.  Non-coin calls generate revenue from
intrastate and interstate calls placed through arrangements with various long
distance or "interexchange carriers" ("IXCs") selected by CCI.  The Company
considers a variety of factors when selecting a specific long distance carrier
for use at its payphones.  These factors include the financial and other
contractual arrangements between CCI and the long distance carrier, the
financial stability of the carrier, the quality of service, the location of the
payphone, the types of calls made from the location, the profitability of each
type of call under each calling alternative, the requirements of the property
owners, and applicable regulatory restrictions.

     The Company also generates revenues from IXCs through the receipt of "dial
around compensation."  Dial around compensation is revenue derived for the use
of the Company's payphones in two methods.  The first method is when an "access
code" is dialed by an end user for the purpose of placing a call using an
alternative billing method, such as a calling card.  For example, a caller may
dial "102880" or "1-800-CALL-ATT" to obtain entrance into the AT&T network to
place a call that will be handled and billed by AT&T, thus "dialing around" the
Company's presubscribed carrier.  Previously, the Company was paid dial around
compensation for access code calls (using 10XXX, 950 or 800 carrier access
numbers) at a rate of $6.00 per phone per month.  During 1995, the Company
experienced a change in compensation payments from AT&T and Sprint who received
authority from the FCC to begin paying at a rate of 25 cents per call in lieu of
their share of the $6.00 flat rate in the areas where access calls could be
tracked. More recently, the FCC determined that dial around compensation also
includes a second method of payphone use when end users place "subscriber calls"
to a toll-free number for purposes other than to access a carrier's network.
The FCC also recognized that existing regulations do not prohibit an IXC from
blocking subscriber 800 numbers from payphones if the IXC wants to avoid paying
per-call compensation on these calls.  Examples of these calls are 1-800-FLOWERS
and toll-free 800 or 888 numbers to an end user's business office.  The FCC has
recently increased the compensation level and revised the method for calculating
dial around compensation for both types of dial around calls.  See "Regulation."
Dial around compensation is not paid on inmate calls since inmate phone
providers are not required under applicable laws to allow access to all long
distance carriers.

     CCI's inmate phones generate non-coin revenue only. Local and long distance
services are offered to inmates on an automated collect-only basis, which deters
fraud. Calls originating from inmate facilities are handled by the Company
through the use of automated call processing technology which permits collect-
only calling. This processing equipment enables the Company to meet the specific
requirements of individual correctional facility administrators, including
limiting the length of calls and the hours of availability. At the request of
correctional

                                       7
<PAGE>
 
authorities, the Company's equipment may also provide the ability for facility
administrators to monitor calls in accordance with applicable federal and state
laws. Blocking specific telephone numbers may also be accomplished when the
institution determines that calls to such numbers may jeopardize the integrity
and security of the facility or the safety of the public. Blocking numbers is
also utilized to reduce the exposure to bad debts by prohibiting calls to
numbers where the credit limits have been reached or exceeded. Currently, the
Company utilizes the services of the LECs in the billing and collection process,
as essentially all of the calls made from the Company's inmate phones are billed
through large clearinghouses that in turn send the information to the LECs for
billing and collection. Due to the Company's dependence on the LECs for billing
and collection, it currently can take the Company up to 24 months to determine
whether an account is collectible. This long collection process makes it
particularly difficult for the Company to estimate the amount of bad debt
attributable to the Company's inmate phone revenue. The Company has witnessed an
increase in the amount of bad debt for its inmate phone revenue over the past
year to approximately 15%. To address the issue of bad debt, the Company has
begun implementing a program for direct billing that will enable it to bill the
called number directly and set parameters for blocking calls based on collection
results. This direct billing program is a new program for the Company and in
certain states, regulatory approval may be required. Although the Company
believes that the direct billing program will reduce the amount of bad debt
attributable to its inmate phones, no assurance can be given as to the success
of the direct billing program

     Pursuant to the Services Agreement, Perot manages all field service aspects
of the Company's payphone operations and, in that regard, assumes primary
responsibility for the field technicians and related support personnel who
install, collect, maintain and repair CCI's payphones in exchange for a monthly
fee. Each field technician is assigned a service route typically consisting of
100 to 200 payphones depending upon the locations of the payphones and the
length of the route. The routes are designed so that payphone visits and routine
service, such as cleaning, touch-up painting, keypad repair and coin box
replacement, occur regularly. Field technicians are also dispatched as soon as
practicable after problems are detected. Management believes that outsourcing
the Company's management information systems for its payphones to Perot allows
the Company to focus on growing its business by building a larger base of
quality installed phones.

MARKETING AND SALES

     The Company maintains separate sales forces for its payphone and inmate
phone operations. On the payphone side of the Company's business, CCI's
operations are further divided into sales for independent and key accounts and
corporate accounts. Corporate accounts provide payphone growth and call volume,
while independent and key accounts provide better gross margins, are less
susceptible to turnover when the contract expires and have longer

                                       8
<PAGE>
 
contractual terms.

     INDEPENDENT AND KEY PAYPHONE ACCOUNTS

     At June 30, 1996, approximately 59% of the Company's payphone base was
represented by independent and key accounts.  Independent accounts are defined
by the Company as those businesses with fewer than five payphones.  Key accounts
are those with 5 to 49 payphones.  The Company selects locations for its
payphones where it believes there is a demonstrated high demand for payphone
service and where the phones may be easily serviced.  The Company generally does
not install a payphone unless it estimates that the location will generate
minimum levels of coin and non-coin revenue per month.  For the majority of
payphone locations, the Company bases its estimates on the historical revenue
from each site.  When available, CCI obtains the historical data of existing
locations from the business operator.  When historical data is unavailable for a
prospective location, CCI examines store hours, other payphones in the area,
traffic patterns, data from payphones in comparable locations and other factors
to determine whether to install a payphone at a particular site.

     The Company negotiates site location agreements at desirable locations by
offering commissions to business operators typically based upon percentages of
revenue.  Site location agreements for independent accounts usually have five-
year to ten-year terms.  Under the Company's current form of site location
agreement, CCI can generally terminate a site location agreement if it
determines that a payphone is not profitable.

     CCI markets its payphones to independent accounts on a commission basis
through a network of independent marketing representatives who represent the
Company under the supervision of the Vice President, Sales and Marketing and
CCI's field sales and operating managers.


  CORPORATE PAYPHONE ACCOUNTS

     At June 30, 1996, corporate payphone accounts represented approximately 41%
of CCI's payphone base. The Company's marketing efforts to corporate accounts
are directed to large, multi-location entities, such as restaurant chains,
grocery stores, property management companies, hospitals, convenience store
operators, franchisers, shopping mall developers, department store chains and
oil service companies. CCI's marketing campaign to corporate accounts emphasizes
the Company's ability to offer complete coverage of all of the customer's
payphone needs, including standardized reporting, broad geographical coverage
and extensive service. Contracts with corporate account customers are negotiated
on an account-by-account basis and typically have three-year to seven-year
contract terms. To date, regulatory limitations have prevented RBOCs from being
able to provide this breadth of service to corporate account 

                                       9
<PAGE>
 
customers who, by definition, tend to have operations that cross RBOC operating
territories. However, a recent FCC ruling has lifted certain of these
limitations and may allow RBOCs to provide such service. See "Regulation." Among
major oil companies, CCI's corporate accounts include Conoco Inc., Crown Central
Petroleum Corporation and Racetrac Petroleum, Inc. In the convenience store
industry, CCI's corporate accounts include, among others, Flash Foods, Inc. and
E-Z Serve Corp. At June 30, 1996, the Company's largest corporate account
customer represented approximately 4% of its payphone base (exclusive of inmate
phones) and the 11 largest corporate accounts represented approximately 22% of
its payphone base.

     INMATE PHONE ACCOUNTS

     The Company's inmate phone marketing and sales efforts are directed by the
General Manager of the Company's inmate division.   An inmate phone sales force
consisting of 10 CCI employees, supervised by sales and marketing directors for
the northern and southern regions, markets the Company's inmate phone services
to sheriffs, jail administrators and county commissioners in 36 states.
Approximately 87% of the Company's inmate phone contracts are with institutions
in Illinois, California, Virginia, Kentucky, Indiana, Ohio, Tennessee,
Massachusetts, Texas, North Carolina, Florida, Georgia, Louisiana and Maryland.
While recognizing all market segments, the sales and marketing efforts of the
inmate division are concentrated on county and local correctional institutions
where generally greater margins are produced and competition is less intense
than in the state and federal markets. To enhance service on the inmate side of
the Company's business, CCI employs 18 field technicians who only service the
Company's inmate phone base.


TECHNOLOGY

     Historically, when a call is initiated at most payphones owned by a LEC,
the call is processed through a remote central office maintained by the LEC
which communicates with the caller, if necessary, and controls the payphone by
external means. By contrast, the Company's payphones are "smart" terminals and
process the functions associated with a call using a microprocessor located
within the payphone.

     In addition to the microprocessor, the Company's payphones contain non-
volatile, electrically erasable, programmable read-only memory chips ("EEProm")
permitting CCI to "download" rates and option selections from the corporate
office in Atlanta, using software provided and periodically updated by the
Company's principal vendors of payphones.  The information stored on the chip
includes the local, intrastate and interstate coin rates that can be charged
through CCI's payphones.  The payphone is also programmed for other available
options, such as free calls for emergency numbers, special charges for certain
calls and speed dial numbers.  All programmable features of CCI's payphones may
be altered on a secure basis from 

                                       10
<PAGE>
 
a remote location by means of a personal computer. Specifically, each of CCI's
payphones may be monitored daily from computers at the corporate office to
determine the amount of money in the cash box, the number and types of calls
made and the service condition of the payphone, with such information being
communicated on demand from the payphone to the corporate office.

     Operations are monitored by a series of computerized communications between
the payphones, operating centers and databases located at the Company's
headquarters.  The Company utilizes two different non-proprietary, third-party
software systems in its payphones, Payphone Network Manager ("PNM") and
Xpressnet, to detect operating problems, remotely update rates and determine the
amount of coin collected.  During its monthly processing procedures, the system
calculates the commissions payable to the various property owners and prints the
appropriate checks.  The system produces an analysis of each site, including
profitability and service calls, and acts as an additional internal check on
coin collection.

     Inmate telephone service is also provided with microprocessor-based
technology.  The actual telephone instruments are "dumb" coinless phones that
are connected to a "smart" controller.  Each instrument has the programmable
options of a payphone, as well as additional controls programmed into the inmate
systems that determine who can originate calls, the numbers that can be dialed,
when the calls can be placed and the maximum duration of the calls.  Inmate
calls are typically processed as collect calls paid for by the recipient of the
call.  The inmate phone technology utilized by the Company automatically
forwards inmate calls directly to a validation service, which may block the call
if the call is to an unauthorized number or if the recipient is not current on
his or her local telephone bill.  All of the Company's inmate systems are
monitored daily from the Company's inmate control center in Louisville, Kentucky
to ensure operability of the phones.

     The telecommunications industry has been characterized by steady
technological change, frequent new service introductions and evolving industry
standards. The Company believes that its future success will depend on its
ability to anticipate such changes and offer responsive services on a timely
basis that meet these evolving industry standards.

SUPPLIERS

     The Company's principal suppliers provide phones, housings, local line
access and long distance services. In addition, pursuant to the Services
Agreement, Perot provides outsourcing services related to certain aspects of the
Company's payphone operations.

     CCI generally purchases its payphone equipment from domestic manufacturers.
CCI's payphones and electronic boards are obtained primarily from Protel, Inc.
and Elcotel, Inc.  To ensure customer acceptance, the housings and the phones
appear identical to those used by the LECs.  Most of the Company's inmate phone
equipment is provided by Omniphone.  

                                       11
<PAGE>
 
Management believes there are an adequate number of vendors of payphones, inmate
phones, housings and related parts and software services to supply the industry.
CCI has identified alternative sources if supply is interrupted from any of its
primary vendors, although transitioning from the Company's existing primary
vendors to new vendors on short notice, if necessary, could be difficult and
could involve unforeseen additional expenses. Management is not aware that any
of the Company's primary vendors of phone equipment and related parts and
services are currently experiencing financial difficulties.

     The Company currently purchases local line access from various major LECs
including BellSouth, Southwestern Bell, US West,  and GTE.  Long distance
service is provided to CCI by AT&T, MCI, and Sprint.  Operator services are
provided by U.S. Long Distance Corp., Opticom Inc., Teltrust, and AT&T as well
as certain LECs in the territories in which they operate.  CCI believes that it
has access to several providers of long distance service and operator services
at competitive rates and expects to have such access in the foreseeable future.
In addition, new sources of local line access are emerging as competition is
authorized for local service.  However, the continuing availability of these new
sources cannot be assured.


COMPETITION

     Competition in the payphone side of the Company's business consists of (i)
competition with RBOCs, LECs and other independent payphone operators for
profitable payphone locations and (ii) competition with long distance carriers
such as AT&T, MCI and Sprint (the primary providers of dial around services) for
non-coin revenue.  Competition in the inmate side of the Company's business
consists primarily of competition with other inmate phone service providers,
including LECs and IXCs, for the right to provide service to correctional
facilities.

     Management believes the principal competitive factors in the payphone
business in terms of obtaining payphone locations are (i) the commission
payments to a property owner, (ii) the ability to serve accounts with locations
in multiple states and territories, (iii) the quality of service and the
availability of specialized services provided to a property owner and payphone
users, and (iv) responsiveness to customer service needs. CCI believes it is
competitive in each of these areas. Independent providers such as CCI have
historically maintained an advantage over RBOCs in that they can offer business
operators commissions on coin and non-coin, local and long distance calls. To
date, RBOCs have been prohibited from obtaining revenues or commissions on
interLATA calls. However, a recent FCC ruling will allow RBOCs to choose the
interLATA carrier at their payphones, in conjunction with the location owner,
and participate in the revenue streams from this traffic in the future. See
"Regulation." In addition, while long distance carriers can currently pay
commissions to property owners for long distance calls, they usually do not
install payphone equipment at a property owner's location and, therefore, cannot
obtain revenues from coin calls, the majority of which are local calls.

                                       12
<PAGE>
 
     The competition for non-coin revenue by the major IXCs has had a major
adverse effect upon the revenue and profitability of the Company's payphone
division. AT&T, Sprint and MCI have undertaken substantial marketing efforts in
establishing their dial around platforms. The 1-800 CALL AT&T and 1-800 COLLECT
(MCI) access code dialing patterns have caused a dramatic reduction in the
number of non-coin calls that the Company generates through its payphones. The
financial impact is apparent. OSP revenue has been reduced from approximately
$120.00 per phone per month in fiscal 1993 to approximately $67.00 per phone per
month at the end of fiscal 1996. In 1992, the FCC first recognized the impact of
dial around calling on independent payphones by enacting a flat rate of $6.00
per payphone per month to be paid by the IXCs, based on their pro-rata share of
the long distance market. On September 20, 1996, the FCC released an order
establishing a new flat rate of $45.85 per phone per month to be paid by certain
IXCs to independent payphone providers. The flat rate will be in effect until
October 1, 1997, when all IXCs are required to transition to a per call payment
system at a rate of 35 cents per call for one year. Beginning October 1, 1998,
per call compensation is to be based on the local rate charged at the individual
payphone or at a rate agreed to between the payphone provider and the carriers.
Management believes that the FCC's revised dial around compensation plan will
provide more equitable compensation for the calls that originate at its
payphones. See "Regulation."

     The Company believes that the principal competitive factors in the inmate
phone market include (i) the commissions payable to the relevant jurisdiction,
(ii) the quality of service and responsiveness to customer service needs, (iii)
the quality of the technology inherent in the provider's system and (iv) the
pricing structure for inmate calling.  The inmate phone market has also become
increasingly competitive over the past several years as additional independent
payphone operators and LECs have begun providing these services.  Recently, the
FCC determined that equipment used in LEC inmate operations must be removed from
regulated accounts.  Moreover, the LECs are required to remove their inmate
payphone operations from their regulated rate base pursuant to the Telecom Act.
Management believes that these developments should enable the Company to compete
more equitably for inmate services, although the regulation has not been fully
implemented and the actual impact remains to be seen.  See "Regulation."  In
addition, certain national long distance carriers, such as MCI, are also active
providers of inmate phone services.  This additional competition has had the
effect of increasing the level of commission rates.

     Both the payphone and inmate phone markets are highly competitive. Certain
of the Company's competitors have greater financial and other resources than
CCI. In addition, implementation of various aspects of the Telecom Act,
particularly the payphone-specific provisions, could have material positive and
negative effects on the Company's payphone business and results of operations.
See "Regulation."

                                       13
<PAGE>
 
REGULATION

     The Company's operations are significantly influenced by federal and state
regulation of payphone and inmate phone services, as well as the regulation of
related telecommunications services.  Traditionally, regulation of these
services has been governed by state regulatory bodies or the FCC, based on the
intrastate or interstate nature of the service.  However, in early 1996, the
Telecom Act was enacted.  The Telecom Act substantially restructured the
telecommunications industry and included specific provisions regarding changes
in the regulation of payphone and inmate phone service to be implemented and
administered by the FCC on both an interstate and intrastate basis.  For
example, under the Telecom Act, the FCC has the power to preempt state
regulations that are inconsistent with the FCC's legislative mandates.

     The FCC is statutorily required to complete the adoption of new rules
implementing the payphone-specific provisions of the Telecom Act by November 8,
1996.  The FCC's broadened authority under the Telecom Act appears to expand its
participation in payphone and inmate phone issues, yet there can be no assurance
of these changes until regulations are finalized and implemented pursuant to the
Telecom Act.   On September 20, 1996, the FCC released its Report and Order
                                                           ----------------
which adopted regulations to implement Section 276 of the Telecom Act as
described below.   While the Report and Order confirms the FCC's more active
                             ----------------                               
role with federal issues, the Company cannot effectively anticipate how strongly
the FCC will exert its authority relative to state issues until such
implementation actually occurs.  In the interim, the Company continues to be
governed by both federal and state regulatory requirements as applicable.

     STATE REGULATION

     State public service commissions ("PSCs") have traditionally maintained
primary responsibility for regulating the rates, terms and conditions for
intrastate independent payphone services.  The 49 states that currently permit
independent payphone providers to supply local and long distance payphone
service, and the District of Columbia, have adopted a variety of state-specific
regulations that govern rates charged for coin and non-coin calls as well as a
broad range of technical and operational requirements.  In addition, PSC-
approved tariffs establish charges for the purchase of access lines from the
LECs and the rates paid by the Company for local and intrastate usage that may
be resold to the end user through the payphone.  As a result of the
implementation of the Telecom Act, all states will be required to allow payphone
competition in the near future.

     Operator services rates for non-coin local and intrastate toll calls placed
from payphones are also typically capped by the state PSCs.  Most states that
permit competition for intrastate operator services regulate operational aspects
of the provision of those services in a manner 

                                       14
<PAGE>
 
similar or identical to regulations adopted by the FCC pursuant to the Telephone
Operator Consumer Services Improvement Act of 1990 ("TOCSIA").

     The Company's inmate operations are also governed by state-specific
requirements.  Similar to payphone and/or operator services, the PSCs often
regulate the rates charged for intrastate calls placed from confinement
facilities.  The operational characteristics of inmate communications systems
must also comply with the PSCs' rules.

     Certain state PSCs are reviewing the charges that independent payphone
providers are required to pay for local access lines and associated services
from the LECs.  State PSCs are also authorizing competition in local service.
As local competition emerges, more options should become available to the
Company to obtain local access service at competitive rates.  No assurance can
be given, however, that such options will actually become available.

     FEDERAL REGULATION

     Although the FCC historically has been less active than the state PSCs in
regulating the provision of independent payphone service, the passage of the
payphone-specific provisions of the Telecom Act signals a potential significant
change in the FCC's role in the regulation of payphones and inmate phones.
Specifically, Section 276 of the Act requires the FCC to implement rules by
November 8, 1996 which accomplish the following:

     (1) Establish a per call compensation system to ensure payphone providers
are fairly compensated for every intrastate and interstate call made from their
payphones (excluding 911 and Telecommunications Relay Services ("TRS") calls for
hearing-impaired individuals);

     (2) Cease traditional interstate and intrastate subsidies for LEC payphones
from LEC regulated rate base operations;
     
     (3) Establish nonstructural safeguards to eliminate discrimination between
RBOC and independent payphone providers;

     (4) Consider the RBOCs' right to select and contract with interLATA
carriers for their own payphones, subject to: a) the FCC's finding that such
presubscription rights are in the public interest; and b) maintaining existing
contracts between location owners and interLATA carriers until their expiration;

     (5) Authorize all payphone providers to choose the intraLATA carrier of
choice subject to requirements of, and contractual rights negotiated with,
location owners;

     (6) Determine whether "public interest" payphones should be maintained and
under what conditions; and

     (7) Preempt any state regulations which are inconsistent with the FCC's
rules adopted under Section 276.

     On September 20, 1996 the FCC released its Report and Order adopting
                                                ----------------         
regulations to 

                                       15
<PAGE>
 
implement the above section of the Telecom Act. First, the FCC prescribed new
interim dial around compensation for independent payphone providers for both
"access code" and "subscriber 800" dial around calls, on a flat rate basis, at a
rate of $45.85 per payphone per month to be paid by certain long distance
carriers. The $45.85 per month is based on an estimated industry-wide average of
131 calls per month at $.35 per call. This interim flat-rate compensation will
be effective until October 1, 1997, and replaces all other dial around
compensation currently existing at the federal or state level. The new
compensation will be effective 30 days following publication of the Report and
                                                                    ----------
Order in the Federal Register, which is anticipated to be late October or early
- -----
November, 1996, and will remain effective until October 1, 1997. Beginning on
that date, all payphones (including LEC and independent provider payphones) will
transition to a per-call compensation system, with the rate initially set at
$.35 per call. The FCC determined that after October 1, 1998, the per call rate
for dial around will be the same as the local rate charged at the payphone or at
a rate negotiated between the payphone provider and the IXC. The FCC also
recognized that existing regulations do not prohibit an IXC from blocking
subscriber 800 numbers from payphones if the IXC wants to avoid paying per call
compensation on these calls. Dial around compensation is not paid on inmate
calls since inmate phone providers are not required under TOCSIA to allow access
to all long distance carriers or other toll-free numbers.

     Second, the FCC decided that local coin rates should generally be
deregulated no later than October 1, 1997. Thus, the Company should be able to
set an appropriate market-based rate for its local coin calls from its payphones
at that time. State PSCs remain free to order deregulation of local coin rates
at an earlier date and are also permitted to obtain an exemption from
deregulation by demonstrating market failures within their state that would not
allow the development of market-based rates for local coin calls. The FCC's
Order is unclear regarding the specific showing states must make to obtain an
exemption.

     Third, by October 1, 1997, state PSCs must take any additional action
necessary to ensure that payphone competition is promoted.  These actions
include modification or elimination of existing payphone regulations that impose
market entry or exit barriers.

     Fourth, the FCC required LEC payphone operations to be removed from the
regulated rate base no later than April 15, 1997.  A key effect of this process
is that the LECs' regulated ratepayers are "repaid" by the deregulated payphone
business for the value of the payphones on which the LECs are no longer entitled
to earn a rate of return.   The FCC determined that this repayment must be based
on the "net book value" of the LEC payphone equipment, which is the original
cost of the physical equipment, minus accumulated depreciation.  Further, the
FCC required all RBOCs to file "Comparably Efficient Interconnection" ("CEI")
plans within 90 days of the date of the Order to describe their methods of
compliance with nondiscrimination and accounting requirements, as well as other
safeguards against subsidies and discrimination in favor of their own payphone
operations.  The LECs must also make access lines provided to their own
payphones available to independent payphone providers on an equal basis.

                                       16
<PAGE>
 
     Fifth, the FCC's order authorizes RBOCs to select the interLATA carrier
that will serve their payphones, with the selection to be made in conjunction
with location providers. This right is to be effective upon FCC approval of the
individual RBOC's "CEI" plans as described above. Existing contracts between
location providers and payphone providers or long distance carriers which were
in effect as of February 8, 1996 are grandfathered and will remain in force.

     Sixth, the FCC mandated that all payphone providers be allowed to select
their intraLATA carrier of choice, and that such selection authority preempts
state regulation that may require independent providers to route intraLATA calls
to the LEC. However, the FCC did not preempt state regulations that, for public
safety reasons, require routing of "0-" calls to the LEC, provided that the
state does not direct that the LEC carry such calls when the call is determined
to be a non-emergency call.

     Seventh,  the FCC determined that state PSCs should administer programs for
maintaining "public interest payphones" within certain guidelines.  "Public
interest payphones" are defined as "a payphone which (1) fulfills a public
policy objective in health, safety, or public welfare, (2) is not provided for a
location provider with an existing contract for the provision of a payphone, and
(3) would not otherwise exist as a result of the operation of the competitive
marketplace."   Each PSC is required to complete a review of whether such
payphones are adequately provided in its  state by September 20, 1998.

     The above summary of pertinent provisions of the FCC's Report and Order is
                                                            ----------------   
not intended to be exhaustive, but illustrative in nature to describe particular
elements that the Company believes will have a material impact upon its
operations. In addition, the specific provisions of the FCC's Order are subject
to reconsideration by the agency. As such, any element of the decision is
subject to revision until the reconsideration process is completed no later than
November 8, 1996, as prescribed by Congress.

     The Company believes that the FCC's implementation of this legislation will
address certain fundamental inequities in the payphone and inmate phone markets
and lead to a more equitable competitive environment for all providers.
However, there can be no assurance that the FCC's actions, as they are
implemented and effected in the business environment, will actually result in
overall positive results.  Moreover, such improvement in the competitive
environment may be offset by the potential for increased competitive pressures
by RBOC and LEC payphone divisions, which may also benefit from the deregulation
mandated by the Telecom Act.  Specifically, the RBOCs' ability to participate in
choosing an interLATA carrier, the appropriate valuation of RBOC asset transfers
from the regulated rate base to a nonstructural subsidiary, and the
effectiveness of actual safeguards against cross-subsidization and
discrimination are crucial issues which will affect the Company's ability to
effectively compete in the future.

                                       17
<PAGE>
 
     While the provisions of the Telecom Act and the rules implementing those
provisions are anticipated to most significantly affect the Company's
operations, other pending FCC matters may also have a substantial impact.

     In addition to the Telecom Act's prohibition against cross-subsidization, a
separate FCC ruling required the LECs to remove all equipment used in inmate
phone operations from the regulated rate base, effective September 2, 1996.
Management believes that this development should enable the Company to compete
more equitably with the LECs for inmate services, although the regulation's
implementation is ongoing and the actual impact remains to be seen.

     The FCC has also issued a Second Notice of Proposed Rulemaking regarding
"Billed Party Preference" ("BPP") and associated call rating issues.  Currently,
0+ and 0- interstate calls from payphones are sent to the long distance carrier
selected by the independent payphone provider.  Under BPP, these calls would be
sent instead to the long distance carrier chosen by the party paying for the
call.  The billed party would bypass the Company's selected long distance
carrier network entirely and, without the ability to capture and control the
call, the Company would not be in a position to offer location owners
commissions on operator services revenues.  Previously, the FCC tentatively
concluded that a nationwide system of BPP for interstate operator-assisted calls
is in the public interest, but requested further comments specifically
addressing the costs versus the benefits of BPP.  The Second Notice proposes
"rate benchmarks" and/or caller notification, such as oral rate disclosures, as
potential alternatives to BPP implementation.  Comments have been filed and are
currently under consideration by the FCC.

     If implemented, BPP could have an adverse impact on the Company's business.
The Company believes that implementation of BPP is not likely to be achieved,
since it would involve significant expense and technical changes as evidenced by
the record in the FCC proceeding.  However, rate benchmarks or caller
notification of charges could be implemented by the FCC for interstate operator
assisted calls.  Such a ruling could impact the financial performance of the
Company, depending on the specific level of the benchmark or the particular
notification requirements.  There is no mandated schedule for a decision in this
docket.  Therefore, without further FCC action, the Company is unable to
reasonably assess any potential impact that BPP, rate benchmarks or
notifications, if implemented, might have on its payphone and inmate phone
operations.

     Actions by agencies on both the state and federal level have had, and are
expected to continue to have, both positive and negative effects on the Company.
Although management is not presently aware of any action contemplated by any
state or federal agency which would have a material adverse effect on the
Company (other than those discussed above), there is no guarantee that such an
action will not be taken.

                                       18
<PAGE>
 
EMPLOYEES

     At June 30, 1996, CCI had 98 full-time employees, including 26 executive
and administrative personnel, 32 sales and customer service personnel and 40
field and operations personnel, of which 18 employees are dedicated to providing
installation, maintenance and repair services to the Company's inmate phones.
None of the Company's employees are represented by a union. Certain of the
Company's management information systems, field services and sales fulfillment
functions are handled on an outsourced basis by Perot and its employees. See
"Business-Background."

                                       19
<PAGE>
 
                                  APPENDIX A

                                   GLOSSARY

     Access charges -- The charges paid to the LECs for the use of the local
network.

     Bad Debt -- charges incurred by the consumer and billed in good faith by
the Company that are not paid due to the unwillingness or the inability of the
consumer to pay such charges.

     Business Operators -- Owners of pay telephones, owners of premises on which
pay telephones are located and multi-telephone facilities such as hotels and
hospitals with which an OSP contracts to process and transmit operator assisted
long distance telephone calls.  Also known as subscribers.

     FCC -- Federal Communications Commission.

     IXC--Interexchange Carrier -- A company that provides long distance
services between exchanges.

     LATA-Local Access and Transport Area -- Geographical area defined in the
AT&T divestiture decree between which the Bell System Operating Companies are
precluded from providing service.

     LEC-Local Exchange Carrier -- A company (including a Bell System Operating
Company) providing local telephone services and intraLATA long distance service.

     OSP--Operator Service Provider -- A company providing operator assisted
calls.

     Operator assisted -- "0-" and "0+" telephone service.

     PSC--Public Service Commission -- A state regulatory body empowered to
establish and enforce rules and regulations pertinent to public utility
companies and others.

     RBOC--Regional Bell Operating Company -- Any of seven regional Bell holding
companies that the AT&T divestiture decree established to serve as parent
companies for the Bell System Operating Companies.

     Tariff -- The schedule of rates and regulations set by communications
companies and filed with the appropriate federal and state regulatory agencies;
the published official list of charges, terms and conditions governing provision
of a specific communications service or facility, which functions in lieu of a
contract between the Business Operator or user and the 

                                       20
<PAGE>
 
supplier or carrier.

     0 - telephone call -- A long distance telephone call made by dialing 0 and
using a live operator to receive the billing information and complete the call.

     0 + telephone call -- A long distance telephone call made by dialing 0 plus
the telephone number, and using an operator, either live or automated, to
collect billing information and to complete the call.

     1 + telephone call -- A long distance telephone call made by dialing 1 plus
the area code and telephone number which is billed directly to the owner of the
telephone from which the originating call is made.

                                       21
<PAGE>
 
ITEM 2.  PROPERTIES.
- ------------------- 

     The Company leases approximately 17,500 square feet in Roswell, Georgia,
which houses its executive offices, payphone operations, accounting, data
processing and warehouse space. The term of the lease extends through September
30, 1997 at an annual rent of approximately $122,000. In addition, the Company
leases approximately 9,900 square feet in Louisville, Kentucky, at which its
inmate phone operations are based. The term of this lease extends through April
30, 1999 at an annual rent of approximately $104,000. The Company leases
additional office and warehouse space in other locations in its operating areas.
The Company believes that its facilities are adequate to meet its needs for the
foreseeable future.

ITEM 3. LEGAL PROCEEDINGS.
- ------------------------- 

     From time to time, the Company is a party to routine litigation incidental
to its business. As of the date of this Report, the Company was not engaged in
any legal proceedings that are expected, individually or in the aggregate, to
have a material adverse effect on the Company.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.
- ----------------------------------------------------------- 

     None.

                                    PART II
                                    -------

ITEM 5. MARKET FOR REGISTRANT'S COMMON STOCK AND RELATED STOCKHOLDER MATTERS.
- ---------------------------------------------------------------------------- 

     The Common Stock of the Company is traded on the NASDAQ National Market
under the symbol "CCIX." The Company has never declared or paid any cash
dividends on its capital stock. The Company anticipates that all of its earnings
will be retained for the development and expansion of the Company's business and
does not anticipate paying any cash dividends in the foreseeable future. The
Company's credit facility contains certain restrictive covenants which, among
other things, require the Company to maintain certain financial ratios and
prohibit the payment of dividends. The chart below sets forth the high and low
stock prices for each quarter for the two most recent fiscal years.

<TABLE>
<CAPTION>
               Quarter Ended          High        Low
               -------------          ----        ---  
               <S>                    <C>         <C>
               September 30, 1994     15 1/4      11
               December 31, 1994      19 1/4      14 1/4
               March 31, 1995         18 3/4      14 1/4
               June 30, 1995          18           7
               September 30, 1995      9 1/2       6 1/2
               December 31, 1995       7           4 1/4
               March 31, 1996          7 1/2       4 1/2
</TABLE>                                       
                                               

                                       22
<PAGE>
 
<TABLE>                                        
               <S>                    <C>         <C>   
               June 30, 1996          8 1/2       6 5/8
</TABLE>

     The closing sales price for the Company's Common Stock on September 20,
1996 was $6.25 per share. As of September 19, 1996, the Company had 87
shareholders of record not including approximately 4,200,000 shares held by 78
shareholders in "street name."

ITEM 6. SELECTED FINANCIAL DATA.
- --------------------------------

     The following selected financial data are derived from the consolidated
financial statements of the Company. The data should be read in conjunction with
the consolidated financial statements, related notes and other financial
information included herein.

<TABLE> 
<CAPTION>
                                                               Fiscal Year ended June 30,                    
                                             1996          1995           1994            1993           1992
                                             ----          ----           ----            ----           ----   
                                                 (In thousands, except per share amounts)                    
<S>                                          <C>           <C>            <C>             <C>            <C>  
Revenue:
  Coin calls                                 $ 35,509       $ 33,326       $22,296        $17,429        $ 7,718
  Non-coin calls                               66,645         47,951        23,572         12,238          4,059
  Other                                         3,186            145           256            211            284
                                             --------       --------       -------        -------        -------
                                              105,340         81,422  1/    46,124         29,878         12,061
Costs and expenses:                                                                                  
  Line access charges                          35,924         27,411        15,790          9,734          3,635
  Commissions                                  22,299         15,112         7,001          4,957          1,835
  Service and collection                       19,362         12,002         6,908          5,640          3,778
  Selling, general and administrative           4,779          4,634         3,929          3,000          2,140
  Bad debt expense                              8,575          4,640         1,768            412            136
  Depreciation and amortization                11,742          9,795         5,209          3,649          1,710
  Impairment loss                              14,184             --            --             --             --
                                             --------       --------       -------        -------        -------
    Total costs and expenses                  116,865         73,594        40,605         27,392         13,234
                                                                                                     
Operating income (loss)                       (11,525)         7,828         5,519          2,486         (1,627)  
Interest expense                                6,343          3,528         1,013          1,362            454   
                                             --------       --------       -------        -------        -------   
Income (loss) before income tax expense       (17,868)         4,300         4,506          1,124         (1,627)  
 and extraordinary item                                                                                            
Income tax expense                                 78          1,128           938             40             --   
                                             --------       --------       -------        -------        -------   
Income (loss) before extraordinary item       (17,946)         3,172         3,568          1,084         (1,173)  
Extraordinary charge from early                    --             --          (789)            --             --   
 retirement of debt                                                                                                
Net income (loss)                            $(17,946)      $  3,172       $ 2,779        $ 1,084        $(1,627)  
                                             ========       ========       =======        =======        =======   
                                                                                                                   
Historical net income (loss) per share         $(2.96)         $0.52         $0.28         $(1.41)        $(3.28)  
                                             ========       ========       =======        =======        =======   
Weighted average shares outstanding                                                                                
Supplemental net income per share  2/          $(2.96)         $0.52         $0.57          $0.30             --   
                                             ========       ========       =======        =======        =======   
                                                                                                                   
OPERATING DATA:                                                                                                    
    EBITDA  3/                               $ 14,401       $ 17,623       $10,728        $ 6,135        $   537   
BALANCE SHEET DATA:                                                                                                
    Total assets                             $109,728       $122,967       $63,643        $30,157        $29,302   
</TABLE> 

                                       23
<PAGE>
 
<TABLE> 
<S>                                            <C>             <C>         <C>             <C>            <C>       
Current portion of notes payable and            3,088           1,271         671           2,608          3,867
 long-term debt                          
Notes payable and long-term debt,              70,197          70,197      18,557          13,500         14,900
 less current portion                  
Total shareholders' equity (deficit)           26,537          44,275      40,037          (3,017)        (1,621)
</TABLE>
 

_________________________

/1//      Revenues are shown after giving effect to a $817,000 charge for sales
          and use taxes and federal excise taxes assessed for prior periods. See
          "Management's Discussion and Analysis of Financial Condition - Tax
          Matters."

/2//      Supplemental net income per share reflects securities converted into
          or exercised for Common Stock upon consummation of the initial public
          offering as if such conversion or exercise had occurred at the
          beginning of fiscal 1993, the period immediately preceding the
          Company's initial public offering.

/3//      EBITDA represents earnings before interest, taxes, depreciation and
          amortization and is a commonly used measure of performance in the
          telecommunications industry. EBITDA is not determined in accordance
          with Generally Accepted Accounting Principles ("GAAP") nor, as a
          result, is it included as a line item in the Company's consolidated
          financial statements. EBITDA should not be construed as an alternative
          to operating income or cash provided by operating activities.


ITEM  7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
          ---------------------------------------------------------------
          RESULTS OF OPERATIONS.
          ----------------------

RESULTS OF OPERATIONS

     The Company derives substantially all of its revenue from calls placed from
its payphone and inmate phone network. Coin revenue is derived from calls made
by depositing coins in the telephone. Non-coin revenue is derived from calls
that are placed using either a calling card or credit card or as a collect call
where the called party will be charged for the call. The call may also be billed
to a third party. The Company currently realizes revenue from long distance
carriers pursuant to federal and state regulation as compensation for dial
around calls made from its payphones. The FCC has recently released a decision
increasing the amount of dial around compensation payable to the Company. See
"Regulation."

     The Company's operating expenses include line access charges, commissions,
field service and collection expenses and selling, general and administrative
expenses. Line access charges include interconnection and local measured usage
charges paid to LECs, long distance transmission charges, billing, collection
and validation costs and operator services charges. Commissions are fees paid
regularly to business operators based on a percentage of revenue generated by
the Company's payphones and have generally increased over prior years as
competition among payphone operators for attractive payphone locations has
increased. Field service and collection expenses include the costs of collecting
and processing coins, maintaining and repairing the telephones and technical
support for polling, software maintenance and

                                       24
<PAGE>
 
diagnostics performed on the Company's payphones. Service and collection
functions for the Company's payphone operations have been outsourced to Perot
pursuant to the Services Agreement.

     Since completing its initial public offering in December 1993, the Company
embarked on an acquisition program, acquiring the businesses and operations of
15 companies that added over 7,700 payphones and more than 4,300 inmate phones
to CCI's operations. In fiscal 1996, the Company temporarily discontinued its
acquisition program, focusing instead on consolidating its operations and
enhancing the profitability of its existing payphone and inmate phone bases.
Subject to the availability of capital to make acquisitions, the regulatory
environment in which CCI operates and other constraints, management hopes that
the Company will be able to resume its acquisition activity in fiscal 1997,
although no assurance to that effect can be given. The reduction in acquisition
activity in fiscal 1996 is expected to reduce the Company's year-to-year growth
in terms of its weighted average number of installed payphones and inmate
phones, which is, in turn, expected to reduce revenue growth in fiscal 1997.
This reduction in revenue growth, however, may be partially offset by changes in
the Company's regulatory environment, including those that will produce
increases in the Company's dial around compensation. See "Regulation."

     The Company entered into the Services Agreement with Perot in July 1995.
The Services Agreement provides that Perot will operate the Company's management
information systems and manage the field services and sales fulfillment
functions of the Company's payphone operations for a period of 10 years in
exchange for a monthly fee equal to the greater of a specified percentage of
CCI's revenues attributable to the Company's payphone operations or a flat per
phone charge, as well as certain cash incentives for increasing operating
performance measurements or overall revenues on a per phone basis. The Services
Agreement assumes, for purposes of calculating the monthly fee, that the Company
will maintain a minimum number of payphones. The Services Agreement does not
include the Company's inmate phone operations, which remain the responsibility
of CCI.

     Changes in regulation are ongoing for the Company with the recent passage
of the Telecom Act. On September 20, 1996, the FCC issued a Report and Order
                                                            ----------------
implementing the payphone-specific provisions of the Telecom Act. Among its
directives, the FCC has prescribed dial around compensation for all access code
and 800 subscriber calls from payphones at a flat rate of $45.85 per payphone
per month for the first year, with a per call compensation system to be
implemented by October 1, 1997 under which compensation will be paid at a rate
of $.35 per call. The FCC also ordered the deregulation of local coin rates
within one year, subject to certain guidelines. These and other regulatory
changes will significantly impact the Company's operations for the foreseeable
future. See "Regulation."

                                       25
<PAGE>
 
FISCAL 1996 COMPARED TO FISCAL 1995

     Total revenues for fiscal 1996 increased to $105.3 million from $81.4
million for fiscal 1995, an increase of 29.4%. The increase in total revenues
resulted primarily from the increased number of weighted average phones added to
the Company's phone network during fiscal 1996 from acquisitions completed prior
to fiscal 1996. The increase in total revenues reflects increases of 6.5% in
revenues derived from coin calls and 39.1% in revenues from non-coin calls. Non-
coin revenue was proportionately higher in fiscal 1996 due to the increase in
the weighted average number of the Company's inmate phones, which generate non-
coin revenue only. However, management believes that non-coin revenue from the
Company's payphones continued to be adversely affected in fiscal 1996 by
increases in dial around calls influenced by national advertising promotions of
long distance operator service providers.

     In fiscal 1996, the Company installed 2,423 new payphones (unrelated to
acquisitions) down from 3,996 in fiscal 1995. Net of removals, incremental net
growth from internal sales declined by 1,174 payphones in fiscal 1996 compared
to an increase of 797 payphones in fiscal 1995. Additionally, 11 net new inmate
lines were installed that were attributable to the Company's sales and marketing
efforts during fiscal 1996 compared to 748 in fiscal 1995. An aggressive program
of removing unprofitable payphones and inmate lines decreased the weighted
average number of installed payphones to 21,319 in fiscal 1996 from 23,230 in
fiscal 1995, a decrease of 8.23%. Management does not anticipate that the
Company's weighted average number of installed payphones and inmate phones will
substantially increase in fiscal 1997.

     Line access charges increased to $35.9 million in fiscal 1996 from $27.4
million in fiscal 1995 due to the increased number of average phones in the
Company's inmate division. These charges increased to 34.1% of total revenues in
fiscal 1996 as compared to 33.3% in fiscal 1995.

     Commissions paid to customers increased to $22.3 million in fiscal 1996
compared to $15.1 million in fiscal 1995. These amounts represented 21.3% of
total revenues in fiscal 1996 compared to 18.6% in fiscal 1995. The dollar
increase was primarily due to the increased number of average phones in the
Company's inmate division. The percentage increase (as well as a portion of the
dollar increase) was attributable to higher commission rates paid on revenues
derived primarily from the Company's inmate phones, which comprised a larger
portion of the Company's total phone base in fiscal 1996 as compared to fiscal
1995.

     Service and collection expenses increased to $19.3 million or 18.3% of
total revenues from $12.0 million or 14.7% of total revenues in fiscal 1995. The
dollar increase was due to the increased number of average phones in the
Company's inmate division.

     Selling, general and administrative expenses increased to $4.7 million in
fiscal 1996 compared to $4.6 million in fiscal 1995, a decrease as a percentage
of total revenues to 4.5% from 5.7%. The percentage decrease primarily reflects
a decrease in the internal marketing efforts in first half of fiscal 1996.

                                       26
<PAGE>
 
     Bad debt expense in fiscal 1996 increased to $8.6 million or 8.1% of total
revenues from $4.6 million or 5.7% of total revenues in fiscal 1995. The
increase was primarily due to the increase in the revenues attributable to
inmate phones verses payphones. The bad debt associated with the Company's
payphones has historically averaged between 6% and 8% of the affected revenue.
The Company's inmate phones, whose entire revenue is generated by non-coin
calls, is subject to bad debt which has historically averaged between 12% and
15%.

     Depreciation and amortization expenses increased to $11.7 million in fiscal
1996 from $9.8 million in fiscal 1995. This increase was primarily due to an
additional depreciation expense of $2.8 million associated with the addition of
phones and related property and equipment pursuant to acquisitions made in prior
fiscal years. Also contributing to the increase was additional amortization
expenses of $1.8 million related to the amortization of goodwill and other
intangible costs associated with these acquisitions.

     In the third quarter of fiscal 1996, the Company recognized an impairment
loss of $14.2 million in accordance with Statement of Financial Accounting
Standards No. 121, "Accounting for the Impairment of Long-Lived Assets and for
Long-Lived Assets to be Disposed of." Cash flows generation by payphones and
inmate lines on an acquisition by acquisition basis was determined based on the
Company's best estimates of future income and expenses including the impact of a
continued reduction in operator service provider revenue as a result of dial
around. Where the sum of future undiscounted cash flows of these long-lived
assets were less than their recorded book values, an impairment was recognized.
Approximately $12.4 million of the impairment recognized was for related
operating equipment and approximately $1.8 million was for related intangible
assets.

     The preceding factors combined to produce an operating loss of $11.5
million or 10.9% of total revenues in fiscal 1996, compared to operating income
of $7.8 million or 9.6% in fiscal 1995. Earnings before interest, taxes,
depreciation and amortization ("EBITDA") declined 18.2% to $14.4 million in
fiscal 1996 compared to $17.6 million in fiscal 1995. EBITDA is not determined
in accordance with Generally Accepted Accounting Principles ("GAAP") nor, as a
result, is it included as a line item in the Company's consolidated financial
statements. EBITDA is not presented as an alternative to GAAP operating income
or cash flows from operations as shown on the Company's statements of cash
flows. However, it is a commonly accepted measure of performance in the
telecommunications industry.

     Interest expense increased to $6.3 million in fiscal 1996 compared to $3.5
million in fiscal 1995 primarily due to increases in the level of debt
associated with the acquisitions discussed above, as well as increases in the
interest rate on floating rate debt.

     As a result of the foregoing, the Company reported a net loss of $17.9
million or $2.96 per share on 6.1 million shares outstanding in fiscal 1996,
compared to net income of $3.2 million or $.52 per share on 6.1 million shares
outstanding in fiscal 1995.

                                       27
<PAGE>
 
FISCAL 1995 COMPARED TO FISCAL 1994

     Total revenues for fiscal 1995 increased to $81.4 million from $46.1
million for fiscal 1994, an increase of 76.5% The increase in total revenues
resulted primarily from the increased number of payphones added to the Company's
payphone network during fiscal 1995 from completed acquisitions. The increase in
total revenues reflect increases of 49.5% in revenues derived from coin calls
and 103.5% in revenues from non-coin calls. In addition, non-coin revenue was
higher in fiscal 1995 due to the increase in the number of the Company's inmate
phones, which generate non-coin revenue only. Management believes that non-coin
revenue from the Company's payphones was adversely affected in fiscal 1995 by
increases in dial around calls influenced by national advertising promotions of
long distance operator service providers.

     Internal sales and marketing programs also contributed to the increase in
revenues compared to fiscal 1994. In fiscal 1995, the Company installed 3,996
new payphones (unrelated to acquisitions) up from 2,500 in fiscal 1994. Net of
removals, incremental net growth from internal sales in fiscal 1995 was 797
payphones compared to 1,192 payphones in fiscal 1994. In addition, 748 net new
inmate lines were installed that were attributable to the Company's sales and
marketing efforts during fiscal 1995 compared to 89 in fiscal 1994. Acquisitions
and internal growth increased the weighted average number of installed payphones
to 23,230 in fiscal 1995 from 13,217 in fiscal 1994, an increase of 75.7%.

     Line access charges increased to $27.4 million in fiscal 1995 from $15.8
million in fiscal 1994 due to the increased number of payphones comprising the
Company's network. These charges decreased to 33.3% of total revenues in fiscal
1995 as compared to 34.2% in fiscal 1994.

     Commissions paid to customers increased to $15.1 million in fiscal 1995
compared to $7.0 million in fiscal 1994. These amounts represented 18.6% of
total revenues in fiscal 1995 compared to 15.2% in fiscal 1994. The dollar
increase was primarily due to the increased number of phones on the Company's
network; the percentage increase (as well as a portion of the dollar increase)
was attributable to higher commission rates incurred on revenues derived
primarily from the Company's inmate phone lines.

     Service and collection expenses increased to $12.0 million or 14.7% of
total revenues from $6.9 million or 15.0% of total revenues in fiscal 1994. The
dollar increase was due to the increased number of phones on the Company's
network.

     Selling, general and administrative expense increased to $4.6 million in
fiscal 1995 compared to $3.9 million in fiscal 1994, but decreased as a
percentage of total revenues from 8.5% to 5.7%. The percentage decrease reflects
the operating efficiencies associated with economies of scale attributable to a
larger revenue base.

                                       28
<PAGE>
 
     Depreciation and amortization expense increased to $9.8 million in fiscal
1995 from $5.2 million in fiscal 1994. The increase was due primarily to
additional depreciation expense of $2.8 million associated with the acquisition
of the phones and related property and equipment previously discussed. Also
contributing to the increase was additional amortization expense of $1.8 million
related to the amortization of goodwill and other intangible costs associated
with these acquisitions.

     Operating income was $7.8 million or 9.6% of total revenues in fiscal 1995,
compared to $5.5 million or 12.0% in fiscal 1994. EBITDA grew 64.3% to $17.6
million in fiscal 1995 compared to $10.7 million in fiscal 1994. EBITDA is not
determined in accordance with Generally Accepted Accounting Principles ("GAAP"),
nor, as a result, is it included as a line item in the Company's consolidated
financial statements.

     Interest expense increased to $3.5 million in fiscal 1995 compared to $1.0
million in fiscal 1994 primarily due to increases in the level of debt
associated with the acquisitions discussed above, as well as increases in the
interest rate on floating rate debt.

     Income tax expense increased to $1.1 million or an effective rate of 26.2%
in fiscal 1995 compared to $938,000, or an effective rate of 14.0% in fiscal
1994, largely due to the higher level of income, not all of which could be
offset by net operating loss carryforwards.

     As a result of the foregoing, the Company reported net income of $3.2
million or $.52 per share on 6.1 million shares outstanding in fiscal 1995,
compared to $3.6 million or $.73 per share on 4.9 million shares outstanding in
fiscal 1994.


LIQUIDITY AND CAPITAL RESOURCES

     During fiscal 1996, the Company financed its operations from operating cash
flow and proceeds from its principal Credit Agreement (the "Credit Agreement").
Amounts outstanding under the aforementioned facility were $73.2 million at June
30, 1996, compared to $70.2 million at June 30, 1995. Net cash provided by
operating activities for fiscal 1996 was approximately $9.4 million compared to
$5.8 million for fiscal 1995.

     The Company's working capital was approximately $1.4 million with a current
ratio of 1.1 to 1 at June 30, 1996. This compares to a working capital balance
of $3.8 million and a current ratio of 1.5 at June 30, 1995. The change in the
Company's working capital is primarily a result of a current maturity of $3
million on the Credit Agreement. The Company's principal commitments as of June
30, 1996 consisted of a commitment under the Services Agreement to purchase
$400,000 of software enhancements from Perot, and a commitment to repay $3
million in bank debt prior to June 30, 1997. The Company believes that its
current cash balances and cash flow from operations will be sufficient to meet
its working capital and capital expenditure

                                       29
<PAGE>
 
requirements for fiscal 1997. The Company further believes that it will be able
to raise the capital necessary to meet the terms of its Credit Agreement,
including a $12 million dollar payment due on July 1, 1997. However, should the
Company be unable to access the capital markets by July 1, 1997, it would not be
in compliance with the terms of the Credit Agreement. The Company would then
seek a waiver from the lender to allow it additional time to raise the
additional equity that is needed.

     In August 1996, the Company entered into an amended and restated Credit
Agreement (the "1996 Credit Agreement"). On October 8, 1996, an amendment was
entered into amending the terms of the 1996 Credit Agreement. The 1996 Credit
Agreement, as amended, now requires the Company to repay $12 million of its
indebtedness thereunder on or before July 1, 1997, and to repay the remaining
$63 million of its indebtedness in increments of $500,000 per month beginning on
January 1, 1997 through the end of the term, which is June 30, 1999. Borrowings
under the 1996 Credit Agreement, as amended, bear interest at either a LIBOR-
based or prime rate at the Company's option. In conjunction with the 1996 Credit
Agreement, as amended, the Company granted the lender warrants to purchase up to
225,000 common shares at a nominal price, of which, warrants to purchase 50,000
common shares shall be canceled if the Company is successful in reducing its
outstanding balance on the 1996 Credit Agreement, as amended, to $47 million by
November 30, 1996.

     In order to meet its obligations under the 1996 Credit Agreement, the
Company is actively seeking to raise an additional $20 - $30 million in equity
capital. Management believes that the Company's ability to raise such additional
equity capital will significantly depend upon the implementation by the FCC of
the rules pursuant to the Telecom Act, which could significantly impact the
Company's prospective results of operations and financial condition. The FCC's
Report and Order was released on September 20, 1996.  See "Regulation."  If the
- ----------------                                                               
implementation of the FCC's new payphone rules are delayed or if the net impact
of the rules on the prospective results of operations and financial condition of
the Company is adverse, the ability of the Company to raise additional equity
capital and meet its payment obligations under the 1996 Credit Agreement may be
hampered.

                                       30
<PAGE>
 
TAX MATTERS

     In the third quarter of fiscal 1995, the Company established a reserve of
approximately $817,000, and charged that amount against coin revenue, to provide
for potential amounts due to certain states and the federal government for sales
and use taxes and federal excise taxes assessed for prior periods. Prior to that
time, the Company had paid such sales and use taxes on coin revenue to its
vendors of local telephone service and believed that it was not required to pay
such taxes directly because such vendors had already assessed the Company for
and paid taxes on the service. The Company became aware of the requirement to
pay such sales and use taxes directly when the Department of Revenue of the
State of Texas notified the Company of taxes due in November 1994. Thereafter,
the Company conducted an investigation of its tax accrual policies in each state
in which it conducts business to determine that it was properly reserving for
all applicable taxes under the applicable law of each state. The Company has
changed its state sales and use tax accrual and payment practices such that, in
the opinion of management, it will not be necessary for the Company to establish
similar sales and use tax reserves in future periods.

     The portion of the $817,000 reserve relating to federal excise taxes was
accrued in connection with the 3% federal excise tax on all toll calls, which
the Company previously paid to its long distance telephone service vendors.
Since establishing the reserve, the Company has determined that it overpaid such
federal excise taxes through payments to its long distance telephone service
vendors by approximately $400,000.  The Company reached a settlement agreement
with the Internal Revenue Service ("IRS") that netted overpayments against all
amounts assessed for prior periods.  The Company is currently accruing and
paying excise taxes on a quarterly basis and management does not believe that
additional reserves for federal excise taxes will be necessary in future
periods.


INFLATION

     Although the Company cannot determine the precise effects of inflation, it
does not believe inflation has had a material effect on its revenues or results
from operations during any of the periods reported.

                                       31
<PAGE>
 
"SAFE HARBOR STATEMENT"

     The following "Safe Harbor Statement" is made pursuant to the Private
Securities Litigation Reform Act of 1995. Certain of the statements contained in
the body of this Report are forward-looking statements (rather than historical
facts) that are subject to risks and uncertainties that could cause actual
results to differ materially from those described in the forward-looking
statements. With respect to such forward-looking statements, the Company seeks
the protections afforded by the Private Securities Litigation Reform Act of
1995. The list set forth below is intended to identify certain of the principal
factors that could cause actual results to differ materially from those
described in the forward-looking statements included elsewhere herein. These
factors are not intended to represent a complete list of all risks and
uncertainties inherent in the Company's business, and should be read in
conjunction with the more detailed cautionary statements included elsewhere
herein.

     Liquidity:  In order to meet its obligations under the 1996 Credit
     ---------     
Agreement, as amended, the Company is actively seeking to raise an additional
$20-$30 million in equity capital. Management believes that the Company's
ability to raise such additional equity capital will significantly depend upon
the implementation by the FCC of the rules pursuant to the Telecom Act, which
could significantly impact the Company's prospective results of operations and
financial condition. The FCC's Report and Order was released on September 20,
                               ----------------
1996. See "Regulation." Any reconsideration of the Order must be completed no
later than November 8, 1996. If the implementation of the FCC's new payphone
rules are delayed or if the net impact of the rules on the prospective results
of operations and financial condition of the Company is adverse, the ability of
the Company to raise additional equity capital and meet its payment obligations
under the 1996 Credit Agreement, as amended, may be hampered.

     Bad Debt:  Currently, the Company utilizes the services of the LECs in the
     --------                                                                  
billing and collection process, as essentially all of the calls made from the
Company's inmate phones are billed through large clearinghouses that in turn
send the information to the LECs for billing and collection. Due to the
Company's dependence on the LECs for billing and collection, it currently can
take the Company up to 24 months to determine whether an account is collectible.
This long collection process makes it particularly difficult for the Company to
estimate the amount of bad debt attributable to the Company's inmate phone
revenue. The Company has witnessed an increase in the amount of bad debt for its
inmate phone revenue over the past year to approximately 15%. To address the
issue of bad debt, the Company has begun implementing a program for direct
billing that will enable it to bill the called number directly and set
parameters for blocking calls based on collection results. This direct billing
program is a new program for the Company and in certain states, regulatory
approval may be required. Although the Company believes that the direct billing
program will reduce the amount of bad debt attributable to its inmate phones, no
assurance can be given as to the success of the direct billing program.

                                       32
<PAGE>
 
     Dial Around Compensation: The FCC's implementation of the payphone-specific
     ------------------------
provisions of the Telecom Act began with the issuance of a Report and Order on
                                                           ----------------
September 20, 1996, with one of the most important elements being the assurance
of "fair compensation" for virtually all calls from payphones. In this regard,
the FCC decision initially mandates dial around compensation for both access
code calls and 800 subscriber calls at a flat rate of $45.85 per payphone per
month, with a transition to a per-call system at the rate of $.35 per call
beginning October 1, 1997. The Order states that on October 1, 1998, this rate
will either be adjusted to equal the local coin rate being charged at the
particular payphone, or to a higher or lower dial around compensation rate
negotiated between the Company and the carriers who are required to pay. The
initial flat-rate payment level significantly increases dial around compensation
revenues, and the Company believes that a per-call system at a $.35 level will
further increase these revenues. However, market forces and factors outside the
Company's control could substantially affect the resulting revenue impact. These
factors include a change upon reconsideration by the FCC, as well as the FCC's
recognition that existing regulations do not prohibit an IXC from blocking
subscriber 800 numbers from payphones if the IXC wants to avoid paying per-call
compensation on these calls.

     Local Coin Rate:  In ensuring "fair compensation" for all calls, the FCC
     ---------------                                                         
further determined that local coin rates from payphones should be generally
deregulated within one year, but provided for possible modifications or
exemptions from deregulation upon a detailed showing by an individual state.
The states may move to deregulation earlier than one year, but a state may also
obtain an exemption from deregulation by "demonstrat[ing] to the Commission that
there are market failures within the state that would not allow market-based
rates."  Where deregulation is implemented, management believes the Company is
likely to experience increases in its coin revenue per phone.  However, given
the FCC's failure to specify particular requirements for obtaining an exemption,
the Company is unable to adequately predict the responses of individual states
or the market and thus, the ultimate revenue impact of local coin rate
deregulation.

     Other Telecom Act Provisions: There are a significant number of Telecom Act
     ----------------------------
provisions, as implemented by the FCC, that may have substantial impacts upon
the Company. See "Regulation." Among the most important are cessation of
subsidies upon the removal of LEC payphones from the regulated rate base by
April 15, 1997, the RBOCs' development of specific plans detailing their
compliance with nondiscrimination and accounting requirements and other
safeguards against subsidies and discrimination, and the RBOCs' authority to
select interLATA carriers serving their payphones in conjunction with location
owners. As a whole, the Telecom Act provisions should significantly change the
competitive framework of the public communications industry. The Company
believes that the FCC's order will address certain of the fundamental inequities
in the payphone and inmate phone markets and lead to a more equitable
competitive environment for all providers. However, since implementation has not
yet been finalized and will be ongoing for a number of years, there can be no
assurance the FCC's actions will actually result in long-term positive results
for the Company.

                                       33
<PAGE>
 
     Billed Party Preference Proceeding:  The FCC has issued a Second Notice of
     ----------------------------------                                        
Proposed rulemaking regarding "Billed Party Preference" ("BPP") and associated
call rating issues, including potential rate benchmarks and caller
notification requirements for 0+ and 0- interstate long distance calls. If BPP
is implemented, the billed party would bypass CCI's selected long distance
carrier and the Company would fail to receive any commissions from the carrier.
See "Regulation." The Company believes that the implementation of BPP is not
likely to be achieved, since it would involve significant expense and
technological changes as evidenced by the record in the FCC proceeding. However,
should the rate benchmark or caller notification requirements be implemented
by the FCC for such operator-assisted calling, the Company could be negatively
impacted, depending upon the specific level of the benchmark or the particular
notification requirements. Without further FCC action, for which a timetable is
not mandated, the Company is unable to reasonably assess any potential impact
that BPP, rate benchmarks or notifications, if implemented, might have on its
payphone and inmate phone operations.

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.
- ---------------------------------------------------- 

     The financial statements and supplementary financial information required
by this item are filed as part of this Report on pages F-1 through F-27 and page
S-1 immediately preceding the signature page to this Report.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
- -----------------------------------------------------------------------
FINANCIAL DISCLOSURE.
- -------------------- 

     None.

                                   PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT.

     To be included in a subsequent amendment to this Form 10-K Report.

ITEM 11.  EXECUTIVE COMPENSATION.

     To be included in a subsequent amendment to this Form 10-K Report.

ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT.

     To be included in a subsequent amendment to this Form 10-K Report.

                                       34
<PAGE>
 
ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS.

     To be included in a subsequent amendment to this Form 10-K Report.

ITEM 14.  EXHIBITS, FINANCIAL STATEMENTS, SCHEDULES AND REPORTS ON FORM 8-K.

     (a)  The following documents are filed as part of this Report:

               1. Financial Statements

                    * Report of Independent Auditors
                    * Consolidated Balance Sheets as of June 30, 1996 and 1995
                    * Consolidated Statements of Operations for the Years Ended
                      June 30, 1996, 1995 and 1994
                    * Consolidated Statements of Shareholders' Equity for the
                      Years Ended June 30, 1996, 1995 and 1994
                    * Consolidated Statements of Cash Flows for the Years Ended
                      June 30, 1996, 1995 and 1994
                    * Notes to Consolidated Financial Statements

               2. Financial Statement Schedules:

                    * Schedule II - Valuation and Qualifying Accounts

                  All other schedules for which provision is made in the
                  applicable accounting regulations of the Securities and
                  Exchange Commission are not required under the related
                  instructions or are inapplicable and therefore have been
                  omitted.

               3. Exhibits:

                  Exhibit
                  Number                     Description
                  -------                    -----------
                         
                    3.1       Amended and Restated Articles of Incorporation./1/
                         
                    3.2       Amended and Restated Bylaws of the Company./2/
                         
                    4.1       Shareholders Rights Agreement dated as of July 25,
                              1995 between the Company and First Union National
                              Bank of North Carolina, as Rights Agent./2/

                                       35
<PAGE>
 
                   10.1       Amended and Restated Credit Agreement dated as of
                              August 15, 1996 by and among the Company,
                              Communications Central of Georgia, Inc., and
                              InVision Telecom, Inc., as borrowers, and First
                              Union National Bank of Georgia ("First Union").

                   10.1(a)    First Amendment to the Second Amended and Restated
                              Credit Agreement, dated as of October 9, 1996, by
                              and among the Company, Communications Central of
                              Georgia, Inc., and InVision Telecom, Inc., as
                              borrowers, and First Union.


                   10.2(a)    First Warrant Agreement dated as of August 15,
                              1996, between the Company and First Union.

                   10.2(b)    First Amendment to First Warrant Agreement dated
                              as of October 9, 1996, between the Company and
                              First Union.

                   10.3*      Communications Central Inc. 1991 Incentive Stock
                              Option Plan./1/

                   10.4*      Communications Central Inc. 1993 Stock Option
                              Plan./1/

                   10.4(a)    Communications Central Inc. 1993 Stock Option Plan
                              Amended and Restated as of October 11, 1995./9/

                   10.5*      Communications Central Inc. Stock Option plan for
                              Directors./8/

                   10.6       Lease between Northmeadow Associates Joint Venture
                              and the Company dated July 25, 1988 for the
                              business premises located at 1150 Northmeadow
                              Parkway, Suite 118, Roswell, Georgia 30076./1/

                   10.6(a)    Second Amendment to Lease between Northmeadow
                              Associates Joint Venture and the Company dated
                              October 1, 1993 for the Company Headquarters./3/

                   10.6(b)    Third Amendment to Lease between Northmeadow
                              Associates Joint Venture and the Company dated
                              July 15, 1994 for the Company Headquarters./3/

                                       36
<PAGE>
 
                   10.7       Registration Rights Agreement dated as of August
                              15, 1996, between the Company and First Union.

                   10.8       Registration Rights Agreement between the Company
                              and certain other parties dated April 15, 1991 as
                              amended by First Amendment to Registration Rights
                              Agreement dated June 18, 1992, as amended by
                              Second Amendment to Registration Rights Agreement
                              dated November 25, 1992 as amended by Third
                              Amendment to Registration Rights Agreement dated
                              April 16, 1993./1/

                   10.8(a)    Fourth Amendment to Registration Rights Agreement
                              dated February 28, 1994./4/

                   10.8(b)    Fifth Amendment to Registration Rights Agreement
                              dated July 27, 1994./3/

                   10.11      Services Agreement between the Company and Perot
                              Field Services Corporation dated as of July 28,
                              1995 (portions redacted pursuant to a
                              confidentiality request)./5/

                   10.12*     Employment Agreement dated November 6, 1995,
                              between Communications Central of Georgia, Inc.
                              and Rodger L. Johnson./6/

                   10.13*     Stock Option Agreement dated as of November 6,
                              1995, between the Company and Rodger L.
                              Johnson./7/

                   10.14*     Stock Option Agreement dated as of January 2,
                              1996, between the Company and Anthony J. Palermo.

                   10.15*     Stock Option Agreement dated as of January 15,
                              1996, between the Company and C. Douglas McKeever.

                   11.1       Computation of Historical Earnings Per Share.

                   11.2       Computation of Supplemental Earnings Per Share.

                                       37
<PAGE>
 
                   21.0       List of Subsidiaries of the Company.

                   23.1       Consent of Ernst & Young LLP.
 
*     Compensatory plan or arrangement or management contract required to be
      filed as an exhibit pursuant to Item 14(c) of Form 10-K.


/(1)/ Incorporated herein by reference to the exhibit of the same number in the
      Company's Registration Statement on Form S-1 (Registration No. 33-57984).

/(2)/ Incorporated herein by reference to exhibit of the same number in the
      Company's Registration Statement on Form 8-A registering certain "Rights
      to Purchase Common Stock," as filed on August 7, 1995.

/(3)/ Incorporated herein by reference to exhibit of the same number in the
      Company's Annual Report on  Form 10-K for the year ended June 30, 1994
      (File No.0-22730).

/(4)/ Incorporated herein by reference to Exhibit 10(a) of Amendment No. 1 to
      the Company's Current Report on Form 8-K/A filed April 14, 1994 (File No.
      0-22730).

/(5)/ Incorporated herein by reference to Exhibit 99.1 of Amendment No. 1 on
      Form 8-K/A to the Company's Current Report on Form 8-K, date of earliest
      event reported July 21, 1995, filed on August 25, 1995 (File No. 0-22730).

/(6)/ Incorporated herein by reference to Exhibit 99.1 on Form 8-K, date of
      event reported November 6, 1995 (File No. 0-22730).

/(7)/ Incorporated herein by reference to Exhibit 99.2 on Form 8-K, date of
      event reported November 6, 1995 (File No. 0-22730).

/(8)/ Incorporated herein by reference to Appebdux A of the Company's definitive
      Proxy Statement for its fiscal 1994 Annual Meeting of Shareholders.

/(9)/ Incorporated herein by reference to Appendix B of the Company's definitive
      Proxy Statement for its fiscal 1995 Annual Meeting of Shareholders.

          (b)  Forms 8-K:

               None.

                                       38
<PAGE>
 
                                  SIGNATURES
                                  ----------

     Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this Report to be signed on
its behalf by the undersigned, thereunto duly authorized.


                                     Communications Central Inc.


     Date:___________________________     By:___________________________________
                                                  Rodger L. Johnson
                                                  Chief Executive Officer

     Pursuant to the requirements of the Securities Exchange Act of 1934, this
Report has been signed below by the following persons on behalf of the
Registrant and in the capacities and on the dates indicated.


Date: September 25, 1996                    ____________________________________
                                            Rodger L. Johnson
                                            Chief Executive Officer and Director
                                            (principal executive officer)


Date: September 25, 1996                    ____________________________________
                                            Jack B. Wages, Jr.
                                            Controller
                                            (principal financial and accounting 
                                             officer)


Date: September 25, 1996                    ____________________________________
                                            Robert C. Fisher, Jr.
                                            Director


Date: September 25, 1996                    ____________________________________
                                            Paul R. Griffiths
                                            Director


Date: September 25, 1996                    ____________________________________
                                            Richard W. Oliver
                                            Director


Date: September 25, 1996                    ____________________________________
                                            Ronald C. Warrington
                                            Director


Date: September 25, 1996                    ____________________________________
                                            Peter A. Schober
                                            Director

                                       39
<PAGE>
 
                                  SIGNATURES
                                  ----------


     Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this Report to be signed on
its behalf by the undersigned, thereunto duly authorized.


                          Communications Central Inc.


Date: September 25, 1996           By:/s/ Rodger L. Johnson
                                      ------------------------------------
                                      Rodger L. Johnson
                                      Chief Executive Officer


     Pursuant to the requirements of the Securities Exchange Act of 1934, this
Report has been signed below by the following persons on behalf of the
Registrant and in the capacities and on the dates indicated.


Date: September 25, 1996           /s/ Rodger L. Johnson
                                   ---------------------------------------
                                   Rodger L. Johnson
                                   Chief Executive Officer and Director
                                   (principal executive officer)


Date: September 25, 1996           /s/ Jack B. Wages, Jr.
                                   ---------------------------------------
                                   Jack B. Wages, Jr.
                                   Controller
                                   (principal financial and accounting officer)


Date: September 25, 1996           /s/ Robert C. Fisher, Jr.
                                   ---------------------------------------
                                   Robert C. Fisher, Jr.
                                   Director


Date: September 25, 1996           /s/ Paul. R. Griffiths
                                   ---------------------------------------
                                   Paul R. Griffiths
                                   Director

<PAGE>
 
Date: September 25, 1996           /s/ Richard W. Oliver
                                   ---------------------------------------
                                   Richard W. Oliver
                                   Director


Date: September 25, 1996           /s/ Ronald C. Warrington
                                   ---------------------------------------
                                   Ronald C, Warrington
                                   Director


Date: September 25, 1996           /s/ Peter A. Schober
                                   ---------------------------------------
                                   Peter A. Schober
                                   Director

<PAGE>
 
                           Annual Report on Form 10-K

                          Communications Central Inc.

                       Years ended June 30, 1996 and 1995



                                     Item 8
                  Financial Statements and Supplementary Data
<PAGE>
 
                         Report of Independent Auditors

Board of Directors
Communications Central Inc.

We have audited the accompanying consolidated balance sheets of Communications
Central Inc. as of June 30, 1996 and 1995, and the related consolidated
statements of operations, shareholders' equity, and cash flows for each of the
three years in the period ended June 30, 1996.  Our audit also included the
financial statement schedule in the Index at Item 14(d).  These financial
statements and schedule are the responsibility of the Company's management. Our
responsibility is to express an opinion on these financial statements and
schedule based on our audits.

We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present
fairly, in all material respects, the consolidated financial position of
Communications Central Inc. at June 30, 1996 and 1995, and the consolidated
results of its operations and its cash flows for each of the three years in the
period ended June 30, 1996, in conformity with generally accepted accounting
principles.  Also, in our opinion, the related financial statement schedule,
when considered in relation to the basic financial statements taken as a whole,
presents fairly, in all material respects the information set forth therein.

As discussed in Note 1 to the financial statements, in 1996 the Company adopted
the Statement of Financial Accounting Standards No. 121, "Accounting For the
Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed of."


                                                 Ernst & Young, LLP


Atlanta, Georgia
August 19, 1996, except for Notes 4 and 13,
 as to which the date is October 8, 1996
<PAGE>
 
                          Communications Central Inc.

                          Consolidated Balance Sheets

<TABLE>
<CAPTION>
                                                                               JUNE 30,
                                                                      1996                  1995
                                                            -------------------------------------------  
<S>                                                              <C>                   <C>
ASSETS (Notes 1 and 2)                  
Current assets:                         
 Cash                                                            $  2,266,327          $      4,041
 Accounts, receivable, less allowance for doubtful accounts                    
   of $2,140,000 and $2,418,000 at June 30, 1996 and                                                
   1995, respectively                                              10,612,382            10,636,305 
 Prepaid expenses                                                     707,699             1,043,924
 Other current assets                                                 870,815               317,029
                                                            -------------------------------------------  
Total current assets                                               14,457,223            12,001,299
Operating equipment:                                                           
 Telecommunication equipment                                       73,262,895            72,782,885
 Uninstalled equipment                                              1,437,637               623,500
                                                            -------------------------------------------  
                                                                   74,700,532            73,406,385
 Less accumulated depreciation and amortization                   (29,922,368)          (16,358,051)
                                                            -------------------------------------------  
                                                                   44,778,164            57,048,334
Leasehold improvements and office furniture and equipment,                     
 net of accumulated depreciation and amortization of                           
 approximately $2,162,000 and $1,325,000 at June 30,                                               
 1996 and 1995, respectively                                        1,595,312             1,929,654
                                                                               
Deferred loan costs, net of accumulated amortization of                        
 $243,000 and $37,000 at June 30, 1996 and 1995,                                                  
 respectively (Note 2)                                                260,153                82,656
                                                                               
Intangible assets (Note 1):                                                    
 Site license contracts, net                                        7,053,568             7,607,541
 Agreements not to compete, net                                     1,046,450             1,528,347
 Goodwill, net                                                     36,555,441            37,881,651
                                                                               
Other assets, net                                                   3,981,292             4,887,261
                                                            -------------------------------------------  
Total assets                                                     $109,727,603          $122,966,743
                                                            ===========================================
</TABLE>
<PAGE>
 
<TABLE>
<CAPTION>
                                                        JUNE 30,         
                                                  1996           1995    
                                             --------------------------------
<S>                                          <C>              <C> 
LIABILITIES AND SHAREHOLDERS' EQUITY
Current liabilities:
  Current portion of notes payable to                                       
   shareholders (Note 3)                       $      8,333   $    162,500  
  Current portion of note payable (Note 3)           79,650      1,054,521 
  Accounts payable                                3,324,204        865,112 
  Accrued expenses                                2,878,447      2,162,330 
  Current portion of long term debt               3,000,000              -  
  Accrued commissions                             2,637,010      2,478,499 
  Accrued interest                                  634,295      1,062,141 
  Accrued compensation                              102,351        314,990 
  Accrued income taxes payable (Note 8)             328,984        118,430 
                                             ----------------------------------
Total current liabilities                        12,993,274      8,218,523 
                                                                           
                                                                           
Notes payable to shareholders, less                                         
 current portion (Note 3)                                 -          8,333  
Note payable, less current portion                                          
 (Note 3)                                                 -        267,333  
Long-term debt (Note 4)                          70,197,389     70,197,389 
                                                                           
                                                                           
Commitments and contingencies (Note 4)                    -              -            
                                                                           
                                                                           
Shareholders' equity (Notes 2 and 7):                                      
  Common Stock, $.01 par value:                                            
    Authorized shares - 50,000,000                                         
    Issued and outstanding shares -                                        
     6,054,556 and 5,878,056 at June                                        
      30,1996 and 1995, respectively                 60,545         58,780  
                                                                           
    Additional paid-in capital                   50,067,385     49,860,878 
  Accumulated deficit                           (23,590,990)    (5,644,493) 
                                             --------------------------------
Total shareholders' equity                       26,536,940     44,275,165
                                             -------------------------------- 
Total liabilities and shareholders'                                        
 equity                                        $109,727,603   $122,966,743 
                                             ================================
</TABLE>

See accompanying notes.
<PAGE>
 
                     Consolidated Statements of Operations

<TABLE>
<CAPTION> 
                                                                            YEAR ENDED JUNE 30,
                                                                       1996          1995         1994
                                                                 -----------------------------------------          
<S>                                                              <C>              <C>          <C>
Revenue:
 Coin calls                                                        $ 35,509,110   $33,326,399  $22,296,118
 Non-coin calls                                                      66,644,945    47,951,407   23,572,252
 Other                                                                3,185,516       144,433      255,283
                                                                  ---------------------------------------- 
                                                                    105,339,571    81,422,239   46,123,653
             
Costs and expenses:
 Line access charges                                                 35,923,596    27,411,215   15,790,095
 Commissions                                                         22,299,044    15,111,992    7,000,668
 Service and collection                                              19,362,209    12,001,623    6,908,602
 Selling, general and administrative                                  4,778,522     4,633,821    3,929,123
 Bad debt expense                                                     8,575,422     4,640,610    1,767,704
 Depreciation and amortization                                       11,741,785     9,795,025    5,208,789
 Impairment loss                                                     14,183,996            -             -
                                                                  ----------------------------------------
   Total costs and expenses                                         116,864,574    73,594,286   40,604,981
                                                                  ---------------------------------------- 
Operating income (loss)                                             (11,525,003)    7,827,953    5,518,672
Interest expense                                                      6,343,142     3,527,644    1,012,405
                                                                  ---------------------------------------- 
Income (loss) before income tax expense and extraordinary item      (17,868,145)    4,300,309    4,506,267
Income tax expense                                                       78,352     1,127,896      937,800
                                                                  ---------------------------------------- 
Income (loss) before extraordinary item                             (17,946,497)    3,172,413    3,568,467
Extraordinary item, net of tax benefit of $483,721 in 1994                                                 
 (Note 3)                                                                     -             -      789,230 
                                                                   ---------------------------------------
Net income (loss)                                                  $(17,946,497)  $ 3,172,413  $ 2,779,237
                                                                   =======================================
Historical per share data (Note 1):
 Income before (loss) extraordinary item                           $(17,946,497)  $ 3,172,413  $ 3,568,467
 Less warrant accretion                                                       -             -      144,402
 Less stock dividends                                                         -             -      615,495
 Less Redeemable Preferred Stock accretion                                    -             -      984,589
                                                                  ---------------------------------------- 
 Income (loss) before extraordinary item attributable to common
   shares                                                           (17,946,497)    3,172,413    1,823,981
 Extraordinary item, net of tax benefit of $483,721 in 1994                   -             -      789,230
                                                                  ---------------------------------------- 
 Net income (loss) attributable to common shares                   $(17,946,497)  $ 3,172,413  $ 1,034,751
                                                                  ========================================

 Income (loss), before extraordinary item, per common share              $(2.96)      $  0.52   $     0.50
 Extraordinary item per common share                                          -             -         0.22
                                                                  ----------------------------------------
 Net income (loss) per common share                                      $(2.96)        $0.52  $      0.28
                                                                  ========================================
 Weighted average shares outstanding                                  6,054,556     6,064,447    3,633,420
                                                                  ========================================

Supplemental per share data (Note 1):
 Income (loss) before extraordinary item, per common share               $(2.96)        $0.52  $      0.73
 Extraordinary item per common share                                          -             -         0.16
                                                                  ----------------------------------------       
 Net income (loss)per common share                                       $(2.96)        $0.52  $      0.57
                                                                  ========================================       
 Weighted average shares outstanding                                  6,054,556     6,064,447    4,949,938
                                                                  ========================================
 </TABLE>

See accompanying notes


<PAGE>
 
                          COMMUNICATIONS CENTRAL INC.
                Consolidated Statements of Shareholders' Equity

<TABLE> 
<CAPTION>
                                                         PREFERRED STOCK                                             COMMON STOCK
                                               -------------------------------------------------------------------------------------
                                                                            ADDITIONAL                                ADDITIONAL    

                                                SHARES       AMOUNT          PAID-IN         SHARES       AMOUNT       PAID-IN   
                                                                             CAPITAL                                   CAPITAL   
                                               -------------------------------------------------------------------------------------
                                               <C>           <C>            <C>              <C>          <C>        <C>          
Balance at June 30, 1993                        28,125         281          1,799,719        441,281       4,413      6,159,132  
 Issuance of Series E Redeemable                                                                                                 
  Preferred Stock dividend                           -           -                  -              -           -              -  
 Accretion of redeemable warrant                     -           -                  -              -           -       (144,402) 
 Accretion of Redeemable Preferred Stock             -           -                  -              -           -       (984,589) 
 Conversion of notes payable to                                                                                                  
  shareholders into Common Stock                     -           -                  -         99,443         995        839,005  
 Conversion of Redeemable                                                                                                        
  Preferred Stock into Common Stock                  -           -                  -      2,193,731      21,937     15,753,082  
 Conversion of Preferred Stock into                                                                                              
  Common Stock                                 (28,125)       (281)        (1,799,719)       381,834       3,818      1,796,182  
 Termination of redemption feature of                                                                                            
  redeemable warrants                                -           -                  -              -           -      1,204,117  
 Issuance of Common Stock upon                                                                                                   
  exercise of  warrants                              -           -                  -         89,161         891              -   
 Issuance of Common Stock upon                                                                                                   
  exercise of underwriters'                                                                                                      
  over-allotment option, net of                                                                                                  
   issuance costs of $201,600                        -           -                  -        240,000       2,400      2,676,000  
 Issuance of Common Stock as partial                                                                                             
  consideration for asset purchase                                                                                               
  (Note 7) and upon initial public                                                                                               
  offering, net of issuance costs of                                                                                             
  $2,418,553                                         -           -                  -      1,978,571      19,786     21,500,941  
 Net income                                          -           -                  -              -           -              -  
                                               -------------------------------------------------------------------------------------
Balance at June 30, 1994                             -           -                  -      5,424,021      54,240     48,799,468  
 Issuance of Common Stock in                                                                                                     
  acquisition                                        -           -                  -         46,809         468        549,538  
 Issuance of Common Stock upon                                                                                                   
  exercise of options                                -           -                  -        180,335       1,803        301,153  
 Issuance of Common Stock upon                                                                                                   
  exercise of Warrant                                -           -                  -        226,891       2,269         (2,281) 
 Tax benefit from employees'                                                                                                     
  stock option plans                                 -           -                  -              -           -        213,000
 Net income                                          -           -                  -              -           -              -  
                                               -------------------------------------------------------------------------------------
Balance at June 30, 1995                             -           -                  -      5,878,056      58,780     49,860,878  
                                               -------------------------------------------------------------------------------------
 Issuance of Common Stock upon                                                                                                    
  exercise of options                                -           -                  -        176,500       1,765        206,505   
 Net income (loss)                                   -           -                  -              -           -              -   
                                               -------------------------------------------------------------------------------------
Balance at June 30, 1996                             -        $  -          $       -      6,054,556     $60,545    $50,067,383   
                                               =====================================================================================

<CAPTION> 
                                               ---------------------------------------------------------                         
                                                                                         TOTAL                                   
                                                        ACCUMULATED                  SHAREHOLDERS'                               
                                                          DEFICIT                        EQUITY                                  
                                               ---------------------------------------------------------                         
<S>                                                     <C>                          <C>                                         
Balance at June 30, 1993                                (10,980,648)                  (3,017,103)                                
 Issuance of Series E Redeemable                                                                                                 
  Preferred Stock dividend                                 (615,495)                    (615,495)                                
 Accretion of redeemable warrant                                  -                     (144,402)                                
 Accretion of Redeemable Preferred Stock                          -                     (984,589)                                
 Conversion of notes payable to                                                                                                  
  shareholders into Common Stock                                  -                      840,000                                 
 Conversion of Redeemable                                                                                                        
  Preferred Stock into Common Stock                               -                   15,775,019                                 
 Conversion of Preferred Stock into Common Stock                  -                    1,204,117                                 
 Termination of redemption feature of                                                                                            
  redeemable warrants                                             -                          891                                 
 Issuance of Common Stock upon                                                                                                   
  exercise of  warrants                                           -                                                              
 Issuance of Common Stock upon                                                                                                   
  exercise of underwriters'                                                                                                      
  over-allotment option, net of                                                                                                  
   issuance costs of $201,600                                     -                    2,678,400                                 
 Issuance of Common Stock as partial                                                                                             
  consideration for asset purchase                                                                                               
  (Note 7) and upon initial public                                                                                               
  offering, net of issuance costs of $2,418,553                   -                   21,520,727                                 
 Net income                                               2,779,237                    2,779,237                                 
                                               ---------------------------------------------------------                         
Balance at June 30, 1994                                 (8,816,906)                  40,036,802                                 
 Issuance of Common Stock in acquisition                          -                      550,006                                 
 Issuance of Common Stock upon                                                                                                   
  exercise of options                                             -                      302,956                                 
 Issuance of Common Stock upon                                                                                                   
  exercise of Warrant                                             -                          (12)                                
 Tax benefit from employees'                                                                                                     
  stock option plans                                              -                      213,000                                 
 Net income                                               3,172,413                    3,172,413                                 
                                               ---------------------------------------------------------                         
Balance at June 30, 1995                                 (5,644,493)                  44,275,165                                 
                                               ---------------------------------------------------------                         
 Issuance of Common Stock upon                                                                                                   
  exercise of options                                             -                      208,270                                 
 Net income (loss)                                     $(17,946,497)                 (17,946,497)                           
                                               ---------------------------------------------------------                         
Balance at June 30, 1996                               $ (23,590,990)                $26,536,938                                 
                                               =========================================================                         
</TABLE> 
<PAGE>
 
                          Communications Central Inc.

                     Consolidated Statements of Cash Flows

<TABLE>
<CAPTION>
                                                      YEAR ENDED JUNE 30,
                                               1996           1995           1994
                                        ----------------------------------------------   
<S>                                     <C>              <C>            <C> 
OPERATING ACTIVITIES
Net income (loss)                          $(17,946,497)  $  3,172,413   $  2,779,237
Adjustments to reconcile net income 
 (loss) to net cash provided by 
 operating activities:
     Depreciation and amortization           11,741,785      9,795,025      5,208,789
     Loss on extinguishment of debt                   -              -      1,272,951
     Payment of loan origination costs         (383,625)       (44,124)       (75,414)
     Other                                            -        (16,336)           702
     Impairment loss                         14,183,996              -              -
     Changes in operating assets and
     liabilities:
       Accounts receivables                      23,923     (6,690,852)    (3,030,507)
       Prepaid expenses, other current 
       assets and other assets               (1,753,337)    (2,462,796)      (970,970)
       Accounts payables                      2,459,091     (1,611,327)     1,402,856
       Accrued expenses                         909,391      1,453,219       (532,247)
       Other liabilities                              -      2,261,656        512,162
       Accrued income taxes payable             210,555       (127,531)       458,961
                                        ----------------------------------------------   
Net cash provided by operating                9,445,282      5,729,347      7,026,520
 activities
 
INVESTING ACTIVITIES
Purchases of telecommunication
 equipment, leasehold improvements and       (7,496,323)   (11,402,674)    (6,835,028)
 office furniture and equipment
 
Acquisitions of telecommunication
 equipment, site licenses, agreements          (462,000)   (41,187,892)   (20,929,955)
 not to compete and goodwill
Purchases of site licenses                   (2,294,360)    (1,957,274)      (744,544)
Proceeds from sale of equipment                 285,000        115,526         45,611
                                        ----------------------------------------------
Net cash used in investing activities        (9,967,683)   (54,432,314)   (28,463,916)
 
FINANCING ACTIVITIES
Payments on long-term debt                            -              -    (22,850,200)
Payments on notes payable                      (423,583)    (7,678,146)    (2,947,369)
Proceeds from long-term debt                  3,000,000     51,640,463     27,907,126
Proceeds from exercise of stock                       -              -            891
 purchase warrants
Issuance of Common Stock                        208,270        302,944     23,059,847
                                        ----------------------------------------------   
Net cash provided by (used in)                2,784,687     44,265,261     25,170,295
 financing activities
                                        ----------------------------------------------
(Decrease) increase in cash                   2,262,286     (4,437,706)     3,732,899
Cash at beginning of year                         4,041      4,441,747        708,848
                                        ---------------------------------------------- 
Cash at end of year                        $  2,266,327   $      4,041   $  4,441,747
                                        ============================================== 
 
SUPPLEMENTAL DISCLOSURE
Cash paid for interest                     $  6,725,240   $  2,591,138   $    997,000
                                        ==============================================
Cash paid for income taxes                            -   $  1,170,900   $     15,000
                                        ==============================================
</TABLE>

See accompanying notes.
<PAGE>
 
                          Communications Central Inc.


                  Notes to Consolidated Financial Statements

                                 June 30, 1996


1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

DESCRIPTION OF BUSINESS

Communications Central Inc. (the "Company") is an independent payphone and
inmate phone operator operating in 41 states and the District of Columbia.
Revenues from the operation of payphones and inmate phones are recorded based on
equipment usage and from routing calls to operator service companies and long
distance carriers.

PRINCIPLES OF CONSOLIDATION

The consolidated financial statements include the accounts of the Company and
its wholly-owned subsidiaries, Communications Central of Georgia, Inc., InVision
Telecom Inc. and Central Payphone Services, Inc. Significant intercompany
accounts and transactions have been eliminated in consolidation.

USE OF ESTIMATES

The preparation of financial statements in conformity with generally accepted
accounting principles requires management to make estimates and assumptions that
affect the amounts reported in the financial statements and accompanying notes.
Actual results could differ from those estimates.

OPERATING EQUIPMENT

Operating equipment is stated at cost. Depreciation is computed on the
straight-line method over the estimated useful life of the assets. The estimated
useful life of all telecommunication equipment is 10 years. The Company
capitalizes as part of the cost of the telecommunication equipment the cost of
initial installation. Repairs and maintenance are expensed as incurred.
<PAGE>
 
                          Communications Central Inc.


1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

CONCENTRATIONS OF CREDIT RISK AND MAJOR CUSTOMERS

The Company derives a majority of its operating revenues from commercial
customers in the United States and large long distance telecommunications
companies. Financial instruments which potentially subject the Company to
concentrations of credit risk consist principally of accounts receivable.
Accounts receivable are unsecured and the Company is at risk to the extent such
amounts become uncollectible.  The Company's allowance for doubtful accounts is
based upon management's estimates and historical experience.  Credit losses
relating to operator service company and long distance carrier accounts have
consistently been within management's expectations.

INTANGIBLE ASSETS

Intangible assets consist of costs allocated to agreements not to compete, site
license contracts relating to installed and acquired equipment, and goodwill,
which represents the excess of the purchase price paid for acquired equipment
over the fair value of the acquired equipment.

Amortization for agreements not to compete is computed using the straight-line
method over the life of the agreements, ranging from 3 to 7 years. Accumulated
amortization on agreements not to compete at June 30, 1996 and 1995 was
approximately $1,019,000 and $717,000, respectively. In the case of the site
licenses acquired in an acquisition, the estimated fair value of the site
license is capitalized. Amortization for site license contracts is computed
using the straight-line method over the estimated life of the contracts, ranging
from 6 to 7 years. Accumulated amortization on site license contracts at June
30, 1996 and 1995 was approximately $2,683,000 and $1,724,000, respectively.
Amortization for goodwill is computed using the straight-line method over lives
of 15 and 40 years. Accumulated amortization on goodwill at June 30, 1996 and
1995 was approximately $2,298,000 and $911,000, respectively.
<PAGE>
 
                          Communications Central Inc.


1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

IMPAIRMENT LOSS ON LONG-LIVED ASSETS

An impairment loss of $14.2 million during the third quarter of fiscal 1996 was
recognized in accordance with Statement of Financial Accounting Standards No.
121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived
Assets to be Disposed of." Cash flows generation by payphones and inmate lines
on an acquisition by acquisition basis was determined based on the Company's
best estimate of future income and expenses including the impact of a continued
reduction in operator service provider revenue as a result of "dial around."
Where the sums of future undiscounted cash flows of these long-lived assets were
less than their recorded book values, and impairment loss was recognized of
approximately $12.4 million for related operating equipment and approximately
$1.8 million for related intangible assets.

INCOME TAXES

The Company uses the liability method to account for income taxes. Under this
method, deferred tax assets and liabilities are determined based on differences
between financial reporting and tax bases of assets and liabilities and are
measured using the enacted tax rates and laws that will be in effect when the
differences are expected to reverse.

NET INCOME (LOSS) PER SHARE

Historical net income (loss) per share is computed using the weighted average
number of common and common equivalent shares (when they are dilutive)
outstanding during the period. Pursuant to the requirements of the Securities
and Exchange Commission, common shares and common equivalent shares issued at
prices below the initial public offering price of $12.00 per share during the
twelve months immediately preceding the date of the filing of the Company's
Registration Statement on Form S-1 relating to the Company's public offering,
have been included in the calculation of common shares and common share
equivalents, using the treasury stock method, as if they were outstanding for
all periods presented prior to the closing of the initial public offering on
December 16, 1993. All common share and per share data, except par value per
share, have been retroactively adjusted to reflect the 1.7-for-1 stock split of
the Company's Common Stock effective October 21, 1993.
<PAGE>
 
                          Communications Central Inc.


1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

Supplemental net income per share is calculated in same manner as pro forma
earnings per share included in the Company's Registration Statement for its
initial public offering pursuant to requirements of the Securities and Exchange
Commission. Supplemental net income (loss) per common share is calculated using
the weighted average number of common and common equivalent shares outstanding
during the respective periods assuming that certain events, which actually
occurred effective with the Company's initial public offering on December 16,
1993, had occurred at the beginning of fiscal 1993, the period immediately
preceding the initial public offering. These events include the conversion of
Preferred Stock (redeemable and non-redeemable) into Common Stock, the
conversion of $840,000 of debt into Common Stock, the issuance of Common Stock
in connection with the exercise of warrants and the termination of the
redemption feature of the warrants.

NEW ACCOUNTING PRONOUNCEMENT

In October 1995, the Financial Accounting Standards Board (FASB) issued
Statement of Financial Accounting Standards No. 123 (SFAS 123), "Accounting for
Stock-Based Compensation." SFAS 123 establishes financial accounting and
reporting standards for stock-based employee compensation plans and is effective
for fiscal years beginning after December 15, 1995. The Company expects to
continue to apply the accounting provisions of Accounting Principles Board
Opinion No. 25, "Accounting for Stock Issued to Employees," in determining its
net income. However, beginning in fiscal 1997, additional disclosures will be
made about the estimated compensation expense under the method established by
SFAS 123.

During 1996, the Company adopted the Statement of Financial Accounting Standards
No. 121 (SFAS 121), "Accounting for the Impairment of Long-Lived Assets and for
Long-Lived Assets to be Disposed of." An impairment loss of certain long-lived
assets was recognized in accordance with SFAS 121 as noted above.

RECLASSIFICATIONS

Certain changes in the presentation of the June 30, 1995 and 1994 amounts have
been made to conform to the June 30, 1996 presentation.
<PAGE>
 
                          Communications Central Inc.


2.  FAIR VALUE OF FINANCIAL INSTRUMENTS

The carrying amounts reported in the balance sheet for cash and cash
equivalents, accounts receivable and accounts payable approximate fair values
due to the short maturities of these instruments.  The carrying amounts reported
in the balance sheet for notes payable and long-term debt approximate fair
values.  Fair values for notes payable and long-term debt are estimated based on
the present value of expected cash flows.

3. NOTES PAYABLE

<TABLE> 
<CAPTION> 
                                                      JUNE 30,
                                                 1996        1995
                                             ------------------------ 
<S>                                           <C>        <C> 
Unsecured notes payable to shareholders       $  8,333   $   170,833 
Note payable                                    79,650     1,321,854  
                                             ------------------------   
                                                                      
                                                87,983     1,492,687 
Less current portion                            87,983     1,217,021
                                             ------------------------ 
                                              $      -   $   275,666
                                             ========================
</TABLE>
<PAGE>
 
                          Communications Central Inc.

4. LONG-TERM DEBT

In July 1995, the Company entered into an agreement (the "1995 Loan") with a
bank that amended and restated the terms of the previous agreement. The 1995
Loan contains affirmative and negative covenants including provisions for
maintaining minimum consolidated net worth, interest coverage ratio, and fixed
charge coverages. In addition, it provided that the Company could not declare or
pay dividends and it restricted capital expenditures, indebtedness, third party
guarantees and asset dispositions. The 1995 Loan permitted borrowings of up to
$75,000,000. Interest is payable quarterly based upon a floating rate, as
defined in the 1995 Loan. At June 30, 1996, the rates ranged from 8.48% to
8.57%. The Company paid a facility fee of $225,000 in December 1995 pursuant to
the 1995 Loan.

In August 1996, the Company entered into an agreement that amended and restated
the 1995 Loan (the "1996 Loan"). The agreement permits borrowing of up to
$75,000,000. It requires a payment of $12,000,000 on or before July 1, 1997. The
agreement is secured by essentially all the assets of the Company including the
stock of its operating subsidiaries. The 1996 Loan further requires principal
payments of $500,000 per month beginning January 1997 through the Loan's
maturity in July 1999. In conjunction with the 1996 Loan, the Company incurred
Loan origination costs of approximately $257,000. These costs, which include
loan closing fees, legal and professional fees, are being amortized over the
life of the 1996 Loan agreement. In addition, the bank received warrant
agreements to purchase up to 225,000 common shares at a nominal price, of which
warrants to purchase 50,000 common shares can be repurchased should the
outstanding amount under the 1996 Loan be less then $47 million on November 30,
1996. The costs associated with these warrants will also be amortized over the
life of the 1996 Loan.

The above terms were modified by a letter agreement dated October 8, 1996
reflected in Note 13 - Subsequent Events.
<PAGE>
 
                          Communications Central Inc.

4. LONG-TERM DEBT (CONTINUED)

As a result of the letter agreement the aggregate maturities of long-term debt
consists of the following:

<TABLE>
<CAPTION>
 
     Year ending June 30,
     <S>                          <C>
 
          1997                    $ 3,000,000
          1998                     18,000,000
          1999                     52,197,389
                                -------------
                                  $73,197,389
                                =============
</TABLE>



5. LEASE COMMITMENTS

The Company leases office space and certain equipment under operating leases.
Total rent expense for the years ended June 30, 1996, 1995, and 1994 was
approximately $587,000, $899,000, and $597,000, respectively.

Future minimum payments, by year and in the aggregate, under the noncancellable
operating leases with initial or remaining terms of one year or more consist of
the following at June 30, 1996:

<TABLE>
<CAPTION>
 
     Year ending June 30,
     <S>                           <C>
 
          1997                     $1,016,902
          1998                        824,284
          1999                        451,553
          2000                              0
                                -------------   
                                   $2,292,739
                                =============
</TABLE>
<PAGE>
 
                          Communications Central Inc.


6. PREFERRED STOCK

Upon the closing of the Company's initial public offering on December 16, 1993,
all outstanding shares of Preferred Stock were converted into shares of Common
Stock.

During 1990, the Company issued 28,125 shares of Series A Preferred Stock
("Series A") for $1,800,000. The Series A shares were converted into 381,834
shares of Common Stock upon the closing of the Company's initial public offering
on December 16, 1993.

During 1991, the Company authorized 950,566 shares of Series B Redeemable
Preferred Stock ("Series B"). On April 15, 1991, the Company issued 805,656
Series B Redeemable shares for $5,567,146 in cash, net of issuance costs of
$434,991. Cumulative dividends accruing from April 15, 1991 through April 15,
1993 were paid in the form of a Series B preferred stock dividend. Cumulative
dividends accruing from April 15, 1993 through October 1, 1994 were payable in
the form of a Series E preferred stock dividend, which was paid through December
16, 1993. The Series B shares were automatically converted on a 1.7-for-1 basis
into common shares upon the closing of the Company's initial public offering on
December 16, 1993.

In April 1992, the Company issued a stock dividend to the holders of Series B
Redeemable Preferred Stock which accrued from April 1991 in accordance with the
shareholders' agreement. Based upon the required dividend of $.67 per share per
annum and a conversion price of $7.45 per share, the Company issued 72,507
shares of Series B Redeemable Preferred Stock and transferred $621,204 from
additional paid-in capital on Common Stock to increase Series B Redeemable
Preferred Stock by $621,204.

During 1992, the Company authorized 155,000 shares of Series D Redeemable
Preferred Stock ("Series D"). On June 18, 1992, the Company issued 139,254
Series D shares as partial consideration for assets acquired (see Note 8).
Cumulative dividends accruing from June 18, 1992 through April 15, 1993 were
paid in the form of a Series D preferred stock dividend. Cumulative dividends
accruing from April 15, 1993 through October 1, 1994 were payable in the form of
a Series E preferred stock dividend, which was paid through December 16, 1993.
The Series D shares were automatically converted on a 1.7-for-1 basis into
common shares upon the closing of the CompanyOs initial public offering on
December 16, 1993.
<PAGE>
 
                          Communications Central Inc.


6. PREFERRED STOCK (CONTINUED)

On April 16, 1993, the Company issued 16,052 shares of Series D Redeemable
Preferred Stock in conversion of $230,507 of a note payable to a shareholder.

During fiscal 1993, the Company authorized 235,000 shares of Series E Redeemable
Preferred Stock ("Series E"). On April 16, 1993, the Company issued 139,276
Series E shares for $1,982,027 in cash, net of issuance costs of $17,976.
Cumulative dividends accruing from April 16, 1993 through October 1, 1994 were
payable in the form of a Series E Preferred Stock dividend, which was paid
through December 16, 1993. The Series E shares were automatically converted 1.7-
for-1 into common shares upon the closing of the Company's initial public
offering on December 16, 1993.

In April 1993, the Company issued a stock dividend to the holders of Series B
Redeemable Preferred Stock which accrued from April 1992 in accordance with the
shareholders' agreement. The Company issued 72,507 shares of Series B Redeemable
Preferred Stock and transferred $714,382 from current earnings to increase
Series B Redeemable Preferred Stock by $714,382.

In April 1993, the Company issued a stock dividend to the holders of Series D
Redeemable Preferred Stock which accrued from June 1992 in accordance with the
shareholders' agreement. The Company issued 12,912 shares of Series D Redeemable
Preferred Stock and transferred $208,400 from current earnings to increase
Series D Redeemable Preferred Stock by $208,400.

At June 30, 1993, future redemption payments that would be required if all
outstanding Series B, Series D, and Series E Redeemable Preferred Stock were
redeemed amounted to approximately $32,000,000 at April 26, 1999.  The
redeemable preferred stock was recorded at fair value on the date of issuance
less issue costs.  The excess of the redemption value over the carrying value
has been accreted by periodic charges to Common Stock Additional Paid In-Capital
over the life of the issue. As noted above, all outstanding shares of Series B,
Series D, and Series E Redeemable Preferred Stock were converted into common
shares upon the closing of the CompanyOs initial public offering on December 16,
1993, at which time the accretion was discontinued.
<PAGE>
 
                          Communications Central Inc.


6. PREFERRED STOCK (CONTINUED)

In October 1993, the Company issued a stock dividend to the holders of the
Series B, Series D, and Series E Redeemable Preferred Stock which accrued from
April 1993 in accordance with the shareholders' agreement.  The Company issued
22,869 shares of Series E Redeemable Preferred Stock and transferred $423,795
from current earnings to increase Series E Redeemable Preferred Stock by
$423,795.

In December 1993, the Company issued a stock dividend to the holders of the
Series B, Series D, and Series E Redeemable Preferred Stock which accrued from
October 1993 in accordance with the shareholders' agreement. The Company issued
9,397 shares of Series E Redeemable Preferred Stock and transferred $191,700
from current earnings to increase Series E Redeemable Preferred Stock by
$191,700.

7. COMMON STOCK

During fiscal 1992, the Board of Directors issued 348,500 options to purchase
Common Stock at an exercise price of $1.18 per share. These options are
exercisable and became fully vested upon consummation of the Company's initial
public offering on December 16, 1993.  The option holders exercised 172,000 of
the vested options during fiscal 1995 and 176,500 of the vested options during
fiscal 1996.

On December 16, 1993, the Company issued 1,900,000 shares of its Common Stock
upon the closing of its initial public offering for $20,381,447 in cash, net of
issuance costs of $2,418,553. Also upon consummation of the initial public
offering, the following conversions were effected: (1) $840,000 of outstanding
convertible notes payable to shareholders were converted into 99,443 shares of
Common Stock (see Note 2); (2) the outstanding warrant to purchase Common Stock
was partially exercised and converted into 79,047 shares of Common Stock (see
below); (3) 1,290,430 shares of Redeemable Preferred Stock were converted into
2,193,731 shares of Common Stock (see Note 5); and (4) 28,125 shares of
Preferred Stock were converted into 381,834 shares of Common Stock (see Note 5).

In January 1994, the Company issued 240,000 shares of its Common Stock upon the
exercise of the underwriters' over-allotment option for $2,678,400 in cash, net
of issuance costs of $201,600.
<PAGE>
 
                          Communications Central Inc.


7. COMMON STOCK (CONTINUED)

On February 28, 1994, the Company issued 78,571 shares of its Common Stock at a
per share value of $14.50 as partial consideration for assets purchased from
Paytel of America, Inc., as more fully described in Note 8.

On June 27, 1994, the Company issued 46,809 shares at a per share value of
$11.75 as partial consideration for assets purchased from InVision, as more
fully described in Note 8.

On June 30, 1995, the Company had reserved a total of 597,834 shares of Common
Stock for future issuance upon exercise of the stock options.

In fiscal 1991, the Company issued stock purchase warrants to its bank to
purchase up to 316,188 shares of Common Stock at an exercise price of $.01 per
share, subject to adjustment in certain events. All of the warrants expire on
May 1, 2001. The warrant holders had the right to put the warrants to the
Company; however, termination of these put rights occurred automatically upon
the closing of the Company's initial public offering on December 16, 1993, and
the Company therefore transferred $1,204,117 from redeemable warrants to
additional paid-in capital on Common Stock. Upon the closing of the Company's
initial public offering, the warrant was partially exercised and converted into
79,247 shares of Common Stock (see above). During fiscal 1994, the warrant was
further exercised and converted into an additional 10,114 shares of Common
Stock.  During fiscal 1995, 226,891 warrants were exercised and converted into
an additional 226,891 shares of Common Stock.  An additional 136 warrants were
recovered, but not converted into Common Stock.  At June 30, 1995, no warrants
to purchase shares of Common Stock remained outstanding.

On October 19, 1993, the Board of Directors approved the establishment of the
1993 Stock Option Plan.  The 1993 Stock Option Plan was amended and restated as
of October 11, 1995 (the "1993 Plan")  To increase the shares for issuance upon
exercise of options granted to 850,000 shares.  Options are to be granted at an
exercise price per share that is not less than the fair market value on the date
of the grant.  All Options granted under the 1993 Plan must be exercised no
later than the tenth anniversary of the date of the grant.  During 1996, the
Company repriced 65,000 options, with exercise prices which ranged from $11.88
to $15.00, to fair market value on the date of the repricing.
<PAGE>
 
                          Communications Central Inc. 


7. COMMON STOCK (CONTINUED)

<TABLE> 
<CAPTION> 
                                                         YEAR ENDED JUNE 30
                                                1996            1995            1994
                                         -------------------------------------------------
<S>                                      <C>                <C>             <C> 
Outstanding, Beginning of year                 287,584         204,750               -
Granted                                        660,000         183,500         229,750
Exercised                                                       (8,333)              -
Canceled                                      (212,584)        (92,333)        (25,000)
                                         -------------------------------------------------
Outstanding, end of year                       735,000         287,584         204,750
                                         =================================================
Exercisable, end of the year                    46,999          46,166               -
                                         =================================================
Option price per share of outstanding                                                  
 shares                                      $4.50-$15.00   $11.88-$15.00   $11.88-$12.75 
                                         =================================================
Available for Grant                            106,667           4,083          42,950
                                         =================================================
</TABLE>

On October 19, 1993, the Board of Directors established the Stock Option Plan
for Directors (the "Directors' Plan"), which provides for the grant of non-
qualified stock options to purchase up to 50,000 shares of Common Stock to
directors who are not also employees of the Company. Under the Directors' Plan,
eligible directors may elect to receive stock options in lieu of annual director
compensation. The option exercise price is defined as 50% of the fair market
value of a share on the date of grant. During fiscal 1995, 7,997 options have
been granted under the Directors' Plan. On the date of the grant of options
under the Directors' Plan at less than fair market value, the Company will, to
the extent compensation expense has not already been recorded, recognize
compensation expense ratably over the vesting period in an amount equal to the
difference between the fair market value on the date of grant and the option
exercise price.
<PAGE>
 
                         Communications Central Inc. 


8. INCOME TAXES

The components of income tax expense are as follows:

<TABLE>
<CAPTION>
                                YEAR ENDED JUNE 30        
                            1996       1995       1994   
                        -----------------------------------
          <S>              <C>      <C>         <C>      
          Current:                                       
          Federal          $78,352  $1,127,896  $154,581 
          State                  -           -         -        
                        -----------------------------------
                            78,352   1,127,896   154,581 
          Deferred:                                      
          Federal                -           -   255,498 
          State                  -           -    44,000 
                        -----------------------------------
                           $78,352  $1,127,896  $454,079 
                        ===================================
</TABLE>

At June 30, 1996, the Company had net operating loss carryforwards ("NOLs") of
approximately $25.7 million for federal income tax purposes. These NOLs expire
in varying amounts beginning in 2002 as follows:

<TABLE>
<CAPTION>
          Year ended June 30,
          <S>                      <C>              
                 2002                $   185,000     
                 2003                    944,000     
                 2004                  3,475,000     
                 2005                  2,052,000     
                 2006                    889,000     
                 2007                  2,735,000     
                 2008                  2,285,000     
                 2009                    579,000     
                 2010                    806,000     
                 2011                 11,751,000     
                                   ---------------   
                                     $25,701,000     
                                   ===============   
</TABLE>

Section 382 of the Internal Revenue Code, as amended ("Section 382"), limits the
amount of federal taxable income that may be offset by the preexisting NOL's of
a corporation following a change in ownership ("Ownership Change") of the
corporation. Approximately 12.9 million of  the Company's NOL's are currently
subject to limitation under Section 382 because the Company experienced an
Ownership Change in fiscal 1991 due to the issuance of  convertible preferred
stock and in fiscal 1994 due to the issuance of Common Stock in the Company's
initial public offering. Based upon the Ownership Change that occurred in fiscal
1991 and 1994, the Company has estimated the NOL's subject to the Section 382
limitation will not exceed $469,000 per year. The remaining NOL of 12.8 million
can offset future taxable income without limitation.

<PAGE>
 
                          Communications Central Inc.


8. INCOME TAXES (CONTINUED)

Income tax expense differs from the amount computed by applying the statutory
Federal income tax rates for the following reasons:


<TABLE>
<CAPTION>
                                                    YEAR ENDED JUNE 30
                                              1996         1995         1994
                                         ---------------------------------------
<S>                                       <C>           <C>          <C>
Income tax expense at statutory federal
 income tax rate applied to income
 before income taxes                      $(6,075,169)  $1,462,105   $1,099,327
Increase (decrease) resulting from:
 State tax expense, less federl tax
  benefit                                    (626,339)     192,870      286,456
 Change in valuation allowance              6,694,557     (612,903)    (939,914)
 Permanent differences                         85,303       85,824        8,210
 Extraordinary item                                --           --      483,721
                                        --------------------------------------- 
                                          $    78,352   $1,127,896   $  937,800
                                        =======================================
</TABLE>
<PAGE>
 
                          Communications Central Inc.


8. INCOME TAXES (CONTINUED)

Deferred income taxes reflect the net effect of temporary differences between
the carrying amounts of assets and liabilities for financial reporting purposes
and the amounts used for income tax purposes. Significant components of the
Company's deferred tax assets and liabilities are as follows:

<TABLE>
<CAPTION>
                                                        JUNE 30        
                                                   1996         1995   
                                              -----------------------------   
<S>                                             <C>          <C>       
Deferred tax assets:                                                   
 Net operating loss carryforwards               $ 9,766,394  $5,301,131
 Reserves and vacation pay                        1,212,897   1,286,716
 AMT credit                                       1,117,135   1,117,135
 Book over tax                                    5,126,872           -
                                              -----------------------------    
 Gross deferred tax assets                       17,223,298   7,704,982
 Valuation allowance                              7,662,639     968,082
                                              -----------------------------  
Total deferred tax assets                         9,560,659   6,736,900
                                                                       
Deferred tax liabilities:                                              
 Tax over book depreciation                       8,601,976   5,957,158
 Deferred bonus expense                             958,683     779,742
                                              ----------------------------- 
 Total deferred tax liabilities                   9,560,659   6,736,900
                                              ----------------------------- 
Net deferred tax balance                        $        --  $       --
                                              ============================= 
</TABLE>
<PAGE>
 
                          Communications Central Inc.


9. ACQUISITIONS

During the years ended June 30, 1995 and 1994 the Company acquired certain
assets of various independent payphone and inmate phone operators including:

<TABLE>
<CAPTION>
                                                                                             AMOUNT 
                                                                                          ALLOCATED TO
                                                                      PURCHASE            INTANGIBLES  
     ACQUISITION DATE                  SELLING COMPANY                 PRICE                ACQUIRED
- ---------------------------------------------------------------------------------------------------------- 
<S>                          <C>                                     <C>                  <C>
YEAR ENDED JUNE 30, 1995:
     July 1994               Pay-Tel of Illinois                     $ 4,162,000           $   778,000
     July 1994               InVision Telecommunications, Inc.         4,246,000             3,770,000
     August 1994             Pay Phones Plus, Inc.                     5,899,000             3,358,000
     November 1994           Telso, Inc.                              12,590,000             7,303,000
     April 1995              Robert Cefail & Associates               18,905,000            13,025,000
 
YEAR ENDED JUNE 30, 1994:
     July 1993               Public Access, Inc.                       5,750,000               550,000
     February 1994           Pay-Tel of America, Inc.                 11,303,000             9,129,000
     March 1994              Southnet Communications Corporation       1,650,000               485,000
     May 1994                American Paytel, Inc.                     3,312,000               582,000
     June 1994               Pay Telephone of Pennsylvania, Inc.       1,105,000               586,000
</TABLE>

The purchase method of accounting was used to record each of the above
acquisitions. Accordingly, the purchase price was allocated to the assets
acquired based on estimated fair values at the purchase dates. Operating results
for the respective companies have been included in the Company's results of
operations from the respective purchase dates. The following represents the
unaudited pro forma results of operations for the years ended June 30, 1995,
1994, assuming the above acquisitions has occurred at the beginning of the year
preceding the year of acquisition:

<TABLE>
<CAPTION>
                                         YEAR ENDED JUNE 30
                                        1995           1994
                                   -----------------------------
<S>                                 <C>           <C>
Net revenues                        $104,929,000  $96,546,000
Income before extraordinary item       9,158,000   12,177,000
Net Income                             9,158,000   11,388,000
Net income per share                        1.51         2.26
</TABLE>
<PAGE>
 
                          Communications Central Inc.


10.  EMPLOYEE SAVINGS PLAN

Effective January 1, 1993, the company formed a contributory savings plan (the
"Plan"), which qualifies under Section 401(k) of the Internal Revenue Code,
covering substantially all of its employees.  The company matches 50%  of
employee contributions to a maximum of 6%  of employee earnings each Plan year.
Company contributions to the Plan were approximately $84,000 and $84,000 for the
years ended June 30, 1996 and 1995, respectively.

11. CONTINGENCIES

The Company is from time to time subject to claims and suits arising in the
ordinary course of its business. In the opinion of management, the ultimate
resolution of any such pending matters will not have a material effect on the
Company's financial position.

12. RELATED PARTIES

During the years ended June 30, 1995 and 1994 the Company paid consulting fees
ranging from approximately $25,000 to $40,000 per year to a shareholder which
also holds a position on the Board of Directors of the Company.

13. SUBSEQUENT EVENTS

On October 8, 1996, the Company's lender agreed to amend the 1996 Credit
Agreement to extend the maturity of the $12,000,000 payment due on November 30,
1996 to July 1, 1997, and to adjust the financial covenants accordingly.  In
consideration, the Company agreed to issue to its lender warrants to purchase
75,000 shares of Common Stock at a nominal price.  Its lender now holds warrants
to purchase 225,000 common shares at a nominal price with the Company having the
option to repurchase warrants for 50,000 shares should the outstanding balance
on the 1996 Loan be less than $47.5 million on November 30, 1996.  The Company
still plans to raise capital during fiscal 1997, but its plans have been delayed
due to the length of time for the FCC to issue rules with regard to the
Telecommunications Act of 1996.

On September 20, 1996 the FCC adopted Docket Nos. 96-128 and 91-35,
"Implementation of the Pay Telephone Reclassification and Compensation
Provisions of the Telecommunications Act of 1996".  The order adopts regulations
designed to provide fair compensation for all payphone providers.  The company
is in the process of analyzing this complex ruling.

<PAGE>
 
                            FIRST AMENDMENT TO THE
                 SECOND AMENDED AND RESTATED CREDIT AGREEMENT

          THIS FIRST AMENDMENT TO THE SECOND AMENDED AND RESTATED AGREEMENT
(this "Amendment") is made and entered into as of this 8/th/ day of October,
1996, by and among COMMUNICATIONS CENTRAL INC., a Georgia corporation ("CCI"),
                                                                        ---   
COMMUNICATIONS CENTRAL OF GEORGIA, INC., a Georgia corporation ("CCG"), INVISION
                                                                 ---            
TELECOM, INC., a Georgia corporation ("InVision") (CCI, CCG and InVision being
                                       --------                               
herein collectively called "Borrowers" and individually called "Borrower"), and
                            ---------                           --------       
FIRST UNION NATIONAL BANK OF GEORGIA, a national banking association ("the
                                                                       ---
Lender").
- ------   

                              W I T N E S S E T H:
                              - - - - - - - - - - 

          WHEREAS, pursuant to the Second Amended and Restated Credit Agreement,
dated as of August 15, 1996 (the "Credit Agreement"), among the Borrowers and
Lender pursuant to which Lender made available to Borrowers a term loan (the
"Tranche A Loan") in an aggregate principal amount of Fifty Million Dollars
($50,000,000), a revolving credit facility permitting, subject to the terms and
conditions thereof, advances of up to Thirteen Million Dollars ($13,000,000) at
any one time outstanding (the "Tranche B Loans"), and an additional term loan
(the "Tranche C Loan") in an aggregate principal amount of Twelve Million
Dollars ($12,000,000); and

          WHEREAS, Borrowers and the Lender desire to amend the Credit Agreement
as provided herein;

          NOW, THEREFORE, for and in consideration of the foregoing premises,
the mutual promises, covenants and agreements contained herein, and other good
and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the parties hereto hereby agree as follows:

          1.   DEFINED TERMS.  All capitalized terms used herein and not
expressly defined herein shall have the same respective meanings given to such
terms in the Credit Agreement.

          2.   DEFINITIONS.  Section 1.1 of the Credit Agreement is hereby
amended by deleting the definition of "Tranche C Maturity Date" in its entirety
and by substituting therefor the following new definition of "Tranche C Maturity
Date" to read as follows:

               "Tranche C Maturity Date" shall mean July 1, 1997.
                -----------------------                          

          3.   FINANCIAL COVENANTS. The Credit Agreement is hereby further
amended by deleting Sections 6.9(b) and 6.9(e) in their entirety and by
substituting therefor new Sections 6.9(b) and 6.9(e) to read, respectively, as
follows:

          (b)  CCI's Funded Debt-to-Capital Ratio basis shall not exceed at any
               time (i) 0.77:1.00 during the period from June 30, 1996 to June
               29, 1997; (ii) 0.75:1.00 during the period from June 30, 1997 to
               September 29, 1997; (iii) 0.55:1.00 during the period from
               September 30, 1997 to December 30, 1997; and (iv) 0.50:1.00 on
               and after December 31, 1997; provided however, if CCI at any time
                                            -------- -------
<PAGE>
 
               raises equity in an amount greater than Fifteen Million Dollars
               ($15,000,000), the following covenants shall apply and CCI's
               Funded Debt-to-Capital Ratio shall not

                                       2
<PAGE>
 
               thereafter exceed at any time (i) 0.77:1.00 during the period
               from June 30, 1996 to December 30, 1996; (ii) 0.60:1.00 during
               the period from December 31, 1996 through June 29, 1997; (iii)
               0.55:1.00 during the period from June 30, 1997 through December
               30, 1997; and (iv) 0.50:1.00 on or after December 31, 1997.

     (e)       the following covenants shall apply and CCI's Funded Debt-to-
               EBITDA Ratio thereafter shall be not greater than (i) 5.00:1.00
               for any particular fiscal quarter or year ending during the
               period from June 30, 1996 to June 29, 1997; (ii) 4.00:1.00 for
               any particular fiscal quarter or year ending during the period
               from June 30, 1997 to September 29, 1997; (iii) 3.50:1.00 for any
               particular fiscal quarter or year ending during the period from
               September 30, 1997 to December 30, 1997; and (iv) 2.75:1.00 for
               any fiscal quarter or year ending on or after December 31, 1997;
               provided however, if CCI at any time raises equity in an amount
               -------- -------
               greater than Fifteen Million Dollars ($15,000,000), the following
               covenants shall apply and CCI's Funded Debt-to-EBITDA Ratio
               thereafter shall be not greater than (i) 5.00:1.00 for any
               particular fiscal quarter or year ending during the period from
               June 30, 1996 to December 30, 1996; (ii) 3.50:1.00 for any
               particular fiscal quarter or year ending during the period from
               December 31, 1996 through June 29, 1997; (iii) 3.00:1.00 for any
               particular fiscal quarter or year ending during the period from
               June 30, 1997 to December 30, 1997; and (iv) 2.75:1.00 for any
               particular fiscal quarter or year ending on or after December 31,
               1997. For purposes of this Section 6.9(e), EBITDA shall be
               adjusted by the amount of $4,686,942.00 for certain non-recurring
               expenses incurred by Borrower during its fiscal quarter ending
               March 31, 1996.

     4.        WARRANTS. Concurrently with execution of this Amendment, all
150,000 Warrants issued under that certain Second Warrant Agreement dated August
15, 1996, between CCI and the Lender shall be canceled, and CCI shall execute
and deliver to the Lender (a) a First Amendment to First Warrant Agreement in
the form of Exhibit A hereto, pursuant to which CCI shall agree to issue
            ---------
warrants granting to the Lender the right to purchase, upon the terms and
conditions set forth in such First Amendment, 75,000 shares of voting common
stock of CCI for a purchase price of one cent ($.01) per share and (b) a Warrant
Certificate evidencing the Lender's right to purchase such shares.

     5.        CONDITIONS PRECEDENT.  This Amendment shall not become effective
unless and until the following conditions have been met, to the sole and
complete satisfaction of the Lender:

               (a)  REPRESENTATIONS AND WARRANTIES. All of the representations
and warranties made by Borrowers, and each of them, under the Credit Agreement
and the other Credit Documents shall be true and correct in all material
respects as of the date hereof;

               (b)  NO MATERIAL ADVERSE CHANGE. Since August 15, 1996, there
shall not have occurred any material adverse change in the assets, liabilities,
business, operations or condition (financial or otherwise) of the Borrowers, or
any of them, or any event, condition, or state of facts which would reasonably
be expected to have a Material Adverse Effect subsequent to the date hereof;

                                       3
<PAGE>
 
               (c)  DOCUMENTATION.  The Lender shall have received the following
documents, each duly executed and delivered to Lender, and each to be
satisfactory in form and substance to Lender:

                    (i)    the Amendment;

                    (ii)   a First Amendment to First Warrant Agreement in the
                           form attached hereto as Exhibit A, duly executed by 
                                                   ---------
                           CCI and a Warrant Certificate evidencing the 75,000
                           Warrants to be issued as contemplated by Section 4
                           above;

                    (iii)  an Acknowledgment and Agreement of Central Payphone
                           Services, Inc.

                    (iv)   certificates of the Borrowers and Central Payphone
                           Services, Inc. in substantially the form of Exhibit B
                                                                       ---------
                           attached hereto duly executed and appropriately;

                    (v)    the favorable opinion of outside counsel for the
                           Borrowers in form and substance satisfactory to the
                           Lender;

                    (vi)   such other documents, instruments and agreements with
                           respect to the transactions contemplated by this
                           Amendment, in each case in such form and containing
                           such additional terms and conditions as may be
                           reasonably satisfactory to Lender, and containing,
                           without limitation, representations and warranties
                           which are customary and usual in such documents.

     6.        REPRESENTATIONS AND WARRANTIES; NO DEFAULT. Borrowers, jointly
and severally, hereby represent and warrant to Lender that (a) all of Borrowers'
representations and warranties contained in the Credit Agreement and the other
Credit Documents are true and correct in all material respects on and as of the
date of Borrowers' execution of this Amendment; (b) no Default or Event of
Default has occurred and is continuing as of such date under any Credit
Document; (c) Borrowers, and each of them, have the power and authority to enter
into this Amendment and to perform all of their respective obligations
hereunder; (d) the execution, delivery and performance of this Amendment have
been duly authorized by all necessary corporate action on the part of Borrowers,
and each of them, and this Amendment, the First Amendment to First Warrant
Agreement and the other documents, instruments and certificates executed and
delivered by Borrowers, or any of them, hereunder or pursuant hereto constitute
the legal, valid and binding obligation of such Borrowers, enforceable in
accordance with their respective terms; and (e) the execution and delivery of
this Amendment and performance thereof by Borrowers, and each of them, do not
and will not violate the Articles of Incorporation, By-laws or other
organizational documents of the Borrowers, or any of them, and do not and will
not violate or conflict with any law, order, writ, injunction, or decree of any
court, administrative agency or other governmental authority applicable to
Borrowers, or any of them, or their respective properties.

                                       4
<PAGE>
 
     7.   EXPENSES.  Borrowers, jointly and severally,  agree to pay,
immediately upon demand by the Lender, all costs, expenses, attorneys' fees and
other charges and expenses actually and reasonably incurred by the Lender in
connection with the negotiation, preparation, execution and delivery of this
Amendment and any other instrument, document, agreement or amendment executed in
connection with this Amendment.

     8.   DEFAULTS HEREUNDER.  The breach of any representation, warranty or
covenant contained herein or in any document executed in connection herewith, or
the failure to observe or comply with any term or agreement contained herein
shall constitute an Event of Default under the Credit Agreement and the Lender
shall be entitled to exercise all rights and remedies it may have under the
Credit Agreement, any other documents executed in connection therewith and
applicable law.

     9.   REFERENCES.  All references in the Credit Agreement and the Credit
Documents to the Credit Agreement shall hereafter be deemed to be references to
the Credit Agreement as amended hereby and as the same may hereafter be amended
from time to time.

     10.  LIMITATION OF AMENDMENT.  Except as specifically set forth herein,
this Amendment shall not be deemed to waive, amend or modify any term or
condition of the Credit Agreement, each of which is hereby ratified and
reaffirmed and which shall remain in full force and effect.

     11.  COUNTERPARTS.  This Amendment may be executed in any number of
counterparts, and any party hereto may execute any counterpart, each of which,
when executed and delivered, will be deemed to be an original and all of which,
taken together, will be deemed to be but one and the same agreement.

     12.  FURTHER ASSURANCES.  Borrowers, and each of them, hereby agree to take
such further action as the Lender shall reasonably request in connection
herewith to evidence the amendments herein contained to the Credit Amendment.

     13.  SUCCESSORS AND ASSIGNS.  This Amendment shall be binding upon and
inure to the benefit of the successors and permitted assigns of the parties
hereto.

     14.  GOVERNING LAW.  This Amendment shall be governed by, and construed in
accordance with, the laws of the State of Georgia, without regard to principles
of conflicts of law.

     15.  NO NOVATION.  Borrowers and the Lender acknowledge and agree that
neither this Amendment nor any document executed in connection herewith or
pursuant hereto constitutes, and shall not be construed as, a novation or an
accord and satisfaction of any Obligations owing by Borrowers, or any of them,
pursuant to the Credit Agreement or the other Credit Documents.

     16.  NO CLAIM.  Borrowers, and each of them, hereby represent, warrant,

                                       5
<PAGE>
 
acknowledge and agree with the Lender that as of the date of this Amendment (a)
Borrowers neither hold nor claim any right of action, claim, cause of action or
damages, either at law or in

                                       6
<PAGE>
 
equity, against the Lender which arise from, may arise from, allegedly arise
from, are based upon or are related in any manner whatsoever to the Credit
Agreement and the other Credit Documents, or any of them, or which are based
upon acts or omissions of the Lender in connection therewith and (b) the
Obligations are absolutely owed to the Lender, without offset, deduction or
counterclaim.

     IN WITNESS WHEREOF, the parties hereto have executed this Amendment under
seal as of the date first written above.


                                   BORROWERS:

(CORPORATE SEAL)                   COMMUNICATIONS CENTRAL INC.

Attest:

                                   By:______________________________
______________________________        Title:
Title:

                                   COMMUNICATIONS CENTRAL OF
(CORPORATE SEAL)                   GEORGIA, INC.

Attest:

                                   By:______________________________
______________________________        Title:
Title:


(CORPORATE SEAL)                   INVISION TELECOM, INC.

Attest:

                                   By:______________________________
______________________________        Title:
Title:

                                   LENDER:
 
                                   FIRST UNION NATIONAL BANK OF
(CORPORATE SEAL)                   GEORGIA



                                   By:______________________________
                                      Title:

                                       7
<PAGE>
 
                                   Exhibit A
                                      to
                              First Amendment to
                 Second Amended and Restated Credit Agreement
                          dated as of October 8, 1996

                        FORM OF CERTIFICATE OF BORROWER

    The undersigned officers of _______________________________ (the
"Borrower"), a Georgia corporation, hereby certify and covenant in their
 --------                                                               
representative capacities on behalf of the Borrower as follows:

    (1)  Unless otherwise expressly defined herein, all capitalized terms used
herein shall have the meanings given such terms in the Second Amended and
Restated Credit Agreement, dated as of August 15, 1996 (as the same may be
further amended, restated, supplemented or otherwise modified from time to time,
the Credit Amendment"), among the Borrower, certain of its affiliates and FIRST
    ----------------                                                           
UNION NATIONAL BANK OF GEORGIA.  This Certificate of Borrower (this
                                                                   
"Certificate") is being executed and delivered pursuant to Section 5 of the
 -----------                                                               
First Amendment to the Credit Agreement (the "First Amendment").

    (2)  Each of the representations and warranties set forth in Article 5 of
the Credit Agreement are true and correct in all material respects on and as of
the date of this Certificate.

    (3)  Borrower is, on the date hereof, in compliance with all the terms and
conditions set forth in of the Credit Agreement, on its part to be observed and
performed, and all the terms and conditions set forth the First Amendment,
including without limitation, the conditions precedent set forth in Section 5 of
the First Amendment which terms and conditions are incorporated herein by
reference; and

    (4)  On the date hereof, and after giving effect to the transactions
contemplated under the First Amendment, no Default or Event of Default has
occurred or is continuing.

    (5)  Since August 15, 1996 there has been no event or change in
circumstances or other occurrence which has had or would reasonably be expected
to have a Material Adverse Effect.

    (6)  There is no action or proceeding instituted or pending before any court
or governmental authority or, to the knowledge of the Borrower, threatened (i)
which reasonably would be expected to have a Material Adverse Effect, or (ii)
which seeks to prohibit or restrict the Borrower's ownership or operation of any
material portion of its business or assets or compel the Borrower to dispose of
or hold separate all or any material portion of its business or assets, and
which reasonably would be expected to have a Material Adverse Effect.

    (7)  Attached hereto as Exhibit 1 is a true and correct copy of resolutions
                            ---------                                          
of the Board 
<PAGE>
 
of Directors of the Borrower which were duly adopted on or as of October 8, 1996
(collectively, the "Resolutions") and which authorize the execution, delivery
                    -----------                          
and performance of the First Amendment and the other documents and instruments
contemplated thereby to which the Borrower is a party. The Resolutions were
adopted in accordance with the Articles of Incorporation and By-laws of the
Borrower, and such resolutions are in full force and effect and have not been
amended, altered or repealed as of the date hereof. In addition, the Borrower's
By-laws are in full force and effect and have not been amended, altered or
repealed since August 15, 1996.

    (8)  The persons named below are on the date hereof the duly elected and
qualified incumbents of the offices of the Borrower set forth below next to
their respective names, and the signatures appearing at the right of their
respective names below are the genuine signatures of such officers:

 
             NAME AND TITLE                  SIGNATURE
             --------------                  ---------       
            Rodger L. Johnson              President and CEO

           C. Douglas McKeever          Chief Financial Officer


    (9)  The corporate seal affixed to this Certificate, the First Amendment and
other documents and instruments contemplated thereby executed on behalf of the
Borrower is the legally adopted, proper and only official corporate seal of the
Borrower.

    (10) The chief executive office and principal place of business of the
Borrower as of this date (within the meaning of O.C.G.A. (S)(S) 11-9-103(3)(d))
are located in Fulton County, Georgia.

    IN WITNESS WHEREOF, the undersigned have executed this Certificate in their
representative capacities on behalf of the Borrower and affixed its corporate
seal hereto, all as of this _____day of __________, ____.


(CORPORATE SEAL)                   Rodger L. Johnson

                                   ____________________________
                                   Title:

                                   C. Douglas McKeever

                                   ____________________________
                                   Title:

                                       2

<PAGE>
 
                              WARRANT CERTIFICATE

THE WARRANTS AND SHARES REPRESENTED BY THIS CERTIFICATE HAVE NOT BEEN REGISTERED
UNDER THE SECURITIES ACT OF 1933, AS AMENDED, OR ANY APPLICABLE STATE SECURITIES
LAW AND MAY NOT BE SOLD OR TRANSFERRED IN THE ABSENCE OF SUCH REGISTRATION OR AN
EXEMPTION THEREFROM UNDER SUCH ACT OR LAW.  SUCH WARRANTS AND SHARES MAY BE
TRANSFERRED ONLY IN COMPLIANCE WITH THE CONDITIONS SPECIFIED IN AND ARE SUBJECT
TO OTHER PROVISIONS OF THE FIRST WARRANT AGREEMENT, DATED AS OF AUGUST 15, 1996,
AS AMENDED BY THE FIRST AMENDMENT TO FIRST WARRANT AGREEMENT, DATED AS OF
OCTOBER 8, 1996, BETWEEN THE ISSUER AND FIRST UNION NATIONAL BANK OF GEORGIA,
COMPLETE AND CORRECT COPIES OF WHICH ARE AVAILABLE FOR INSPECTION AT THE
PRINCIPAL OFFICE OF THE ISSUER AND WILL BE FURNISHED TO THE HOLDER HEREOF UPON
WRITTEN REQUEST AND WITHOUT CHARGE.

THE WARRANTS REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO CERTAIN PUT RIGHTS,
CALL RIGHTS AND EXCHANGE RIGHTS MORE FULLY SET FORTH IN THE WARRANT AGREEMENT.


                         EXERCISABLE ONLY ON OR BEFORE
                                August 14, 2006

                              Warrant Certificate
                           (First Warrant Agreement)

          This Warrant Certificate certifies that First Union National Bank of
Georgia, or registered assigns, is the registered holder of 75,000 Warrants (the
"Warrants") to purchase Common Stock or Convertible Preferred Stock of
Communications Central Inc., a Georgia corporation (the "Issuer"). Each Warrant
entitles the holder, but only subject to the conditions set forth herein and in
the Warrant Agreement referred to below, to purchase from the Issuer at any time
after November 15, 1996 and before 5:00 P.M., Atlanta time, on August 14, 2006
(the "Expiration Date"), one (1) fully paid and nonassessable share of the
Common Stock or Convertible Preferred Stock of the Issuer (the "Warrant Shares")
in the percentages and to the extent set forth in the Warrant Agreement, at a
price (the "Exercise Price") of $0.01 per Warrant payable in lawful money of the
United States of America, upon surrender of this Warrant Certificate, execution
of the annexed Form of Election to Purchase and payment of the Exercise Price at
the office of the Issuer at 1150 Northmeadow Parkway, Suite 118, Roswell,
Georgia 30076, or such other address as the Issuer may specify in writing to the
registered holder of the Warrants evidenced hereby (the "Warrant Office");
provided, however, that, as provided in the Warrant Agreement, no more than
100,000 of the total 225,000 Warrants issued pursuant to the Warrant Agreement
may be exercised prior to 
<PAGE>
 
December 15, 1996 unless, prior to such date, the Issuer enters into a
transaction that would constitute a Non-Surviving Combination (as defined in the
Warrant Agreement). In lieu of exercising Warrants pursuant to the immediately
preceding sentence, the Warrant holder shall have the right to require the
Issuer to convert the Warrants, in whole or in part and at any time or times,
into Warrant Shares, by surrendering to the Issuer the Warrant Certificate
evidencing the Warrants to be converted, accompanied by the annexed Form of
Notice of Conversion which has been duly completed and signed. The Exercise
Price and number of Warrant Shares purchasable upon exercise of the Warrants are
subject to adjustment prior to the Expiration Date as set forth in the Warrant
Agreement. In no event shall this Warrant be exercisable for shares of Common
Stock or Convertible Preferred Stock which, when aggregated with all other
Warrant Shares (as defined in the Warrant Agreement) previously issued (other
than Non-Attributable Stock (as defined in the Warrant Agreement)) would, upon
issuance, represent in excess of 24.99% of the Equity of the Issuer (defined in
the Warrant Agreement) unless such shares, when issued, would constitute Non-
Attributable Stock (as defined in the Warrant Agreement).

          No Warrant may be exercised after 5:00 P.M., Atlanta time, on the
Expiration Date and (except as otherwise provided in the Warrant Agreement) all
rights of the registered holders of the Warrants shall cease after 5:00 P.M.,
Atlanta time, on the Expiration Date.

          The Issuer may deem and treat the registered holders of the Warrants
evidenced hereby as the absolute owners thereof (notwithstanding any notation of
ownership or other writing hereon made by anyone), for the purpose of any
exercise hereof and of any distribution to the holders hereof and for all other
purposes, and the Issuer shall not be affected by any notice to the contrary.

          Warrant Certificates, when surrendered at the office of the Issuer at
the above-mentioned address by the registered holder hereof in person or by a
legal representative duly authorized in writing, may be exchanged, in the manner
and subject to the limitations provided in the Warrant Agreement, but without
payment of any service charge, for another Warrant Certificate or Warrant
Certificates of like tenor evidencing in the aggregate a like number of
Warrants.

          Upon due presentment for registration of transfer of this Warrant
Certificate at the office of the Issuer at the above-mentioned address, a new
Warrant Certificate or Warrant Certificates of like tenor and evidencing in the
aggregate a like number of Warrants shall be issued in exchange for this Warrant
Certificate to the transferee(s) and, if less than all the Warrants evidenced
hereby are to be transferred, to the registered holder hereof, subject to the
limitations provided in the Warrant Agreement, without charge except for any tax
or other governmental charge imposed in connection therewith which shall be paid
by the Warrant Holder.

                                       2
<PAGE>
 
          This Warrant Certificate is one of the Warrant Certificates referred
to in the First Warrant Agreement, dated as of August 15, 1996, as amended by
the First Amendment to First Warrant Agreement, dated as of October 8, 1996,
between the Issuer and First Union National Bank of Georgia (the "Warrant
Agreement").  Said Warrant Agreement is hereby incorporated by reference in and
made a part of this instrument and is hereby referred to for a description of
the rights, limitation of rights, obligations, duties and immunities thereunder
of the Issuer and the holders.

                                       3
<PAGE>
 
          IN WITNESS WHEREOF the Issuer has caused this Warrant Certificate to
be signed by its duly authorized officers and has caused its corporate seal to
be affixed hereunto.


                              COMMUNICATIONS CENTRAL INC.



                              By:________________________________________
                              Title:_____________________________________


(CORPORATE SEAL)

ATTEST:


_______________________________
Secretary
<PAGE>
 
                                                  ANNEX to Form
                                                  of Warrant
                                                  Certificate
                                                  -------------

                         FORM OF ELECTION TO PURCHASE

                   (To be executed upon exercise of Warrant)

          The undersigned hereby irrevocably elects to exercise the right,
represented by this Warrant Certificate, to purchase ___ Warrant Shares/*/ and
herewith tenders payment for such Warrant Shares to the order of the Issuer in
the amount of $ ____________________ in accordance with the terms hereof.  The
undersigned requests that a certificate for such Warrant Shares be registered in
the name of
________________________________________________________________________________
____ whose address is
___________________________________________________________________ and that
such certificate be delivered to ___________________________ whose address is
_______________________________________________.  If said number of Warrant
Shares is less than all of the Warrant Shares purchasable hereunder, the
undersigned requests that a new Warrant Certificate representing the remaining
balance of the Warrant Shares be registered in the name of
_________________________________________________________whose address is
________________________________________________________________________________
_______ and that such Warrant Certificate be delivered to
________________________________________________________whose address is
__________________________________________________________.


Signature:


__________________________________________
(Signature must conform in all respects to name of holder as specified on the
face of the Warrant Certificate.)


Date:_____________


/*/       Consisting of:

               _____ shares of Common Stock

               _____ shares of Convertible Preferred Stock
<PAGE>
 
                                                  ANNEX to Form
                                                  of Warrant
                                                  Certificate
                                                  -------------

                         FORM OF NOTICE OF CONVERSION

                  (To be executed upon conversion of Warrant)

          The undersigned hereby irrevocably elects to exercise the right,
represented by this Warrant Certificate, to convert Warrants represented hereby
into ___ Warrant Shares/*/ in accordance with the terms hereof.  The undersigned
requests that a certificate for such Warrant Shares be registered in the name of
________________________________________________________________________________
____ whose address is
___________________________________________________________________ and that
such certificate be delivered to ___________________________ whose address is
_______________________________________________.  If said number of Warrant
Shares is less than all of the Warrant Shares obtainable hereunder, the
undersigned requests that a new Warrant Certificate representing the remaining
balance of the Warrant Shares be registered in the name of
_________________________________________________________whose address is
________________________________________________________________________________
_______ and that such Warrant Certificate be delivered to
________________________________________________________whose address is
______________________________________________________.


Signature:


__________________________________________
(Signature must conform in all respects to name of holder as specified on the
face of the Warrant Certificate.)


Date:_____________


/*/       Consisting of:

               _____ shares of Common Stock

               _____ shares of Convertible Preferred Stock

<PAGE>
 
                  FIRST AMENDMENT TO FIRST WARRANT AGREEMENT

     THIS FIRST AMENDMENT TO FIRST WARRANT AGREEMENT is made and entered into as
of October 8, 1996, (this "Amendment") between COMMUNICATIONS CENTRAL INC., a
Georgia corporation (the "Issuer"), and FIRST UNION NATIONAL BANK OF GEORGIA,
having offices at 4570 Ashford Dunwoody Road, Atlanta, Georgia 30346 ("Lender").

                             W I T N E S S E T H:
                             --------------------

     WHEREAS, pursuant to the Second Amended and Restated Credit Agreement dated
as of August 15, 1996 (as the same may be amended, supplemented or otherwise
modified from time to time, the "Credit Agreement") between the Issuer and
Lender, Lender made certain loans (the "Loans") to the Issuer upon the terms,
and subject to the conditions, set forth in the Credit Agreement; and

     WHEREAS, in order to induce the Lender to structure and to provide the
Loans, the Issuer executed and delivered to Lender 150,000 Warrants under the
First Warrant Agreement dated as of August 15, 1996 (the "First Warrant
Agreement") and 150,000 Warrants under the Second Warrant Agreement dated as of
August 15, 1996 (the "Second Warrant Agreement"); and

     WHEREAS, the First Warrant Agreement and the Second Warrant Agreement were
entered into by the Issuer and the Lender in connection with the Loans; and

     WHEREAS, the Issuer and the Lender wish to enter into a First Amendment to
the Second Amended and Restated Credit Agreement to provide for the extension of
the maturity date of the Tranche C Loan (as defined in the Credit Agreement);
and

     WHEREAS, in connection with such amendment of the Credit Agreement, the
Issuer and the Lender have agreed to amend the First Warrant Agreement, as
further set forth herein, in order to provide for the issuance of certain
additional Warrants and make certain other changes set forth herein; and

     WHEREAS, in connection with this Amendment, the Lender has agreed to
deliver for cancellation by the Issuer the 150,000 Warrants which were issued
under the Second Warrant Agreement;

     NOW, THEREFORE, in consideration of the premises, terms and conditions
herein, and other good and valuable consideration, the parties hereto agree as
follows:

     Section 1.  Definitions.  (a)  As used in this Amendment, unless
                 -----------                                         
otherwise defined herein, terms defined in the First Warrant Agreement shall
have the meaning set forth therein when used herein.  In addition, as used in
this Amendment, unless otherwise defined, terms defined in the Credit Agreement
(as in effect on the date hereof, whether or not the Credit 
<PAGE>
 
Agreement is thereafter terminated or expires according to its terms) shall have
such defined meanings when used herein.

     Section 2.  Amendment of Definition of "Warrants".  The term "Warrants", as
                 -------------------------------------           
set forth in Section 1 of the First Warrant Agreement, is hereby deleted in its
entirety and the following definition is substituted in lieu thereof:

          "Warrants" shall mean the stock purchase warrants issued pursuant 
           --------         
     to this Warrant Agreement entitling the record holders thereof to purchase
     from the Issuer at the Warrant Office an aggregate of 225,000 shares of
     Common Stock or Convertible Preferred Stock (at the times, in the
     percentages and to the extent provided in Section 6 and subject in each
     case to adjustment as provided in Section 12) at the Exercise Price;
     individually, a "Warrant."

     Section 3.  Amendment of Definition of "Exempted Securities".  The term
                 ------------------------------------------------           
"Exempted Securities", as set forth in Section 1 of the First Warrant Agreement,
is hereby deleted in its entirety and the following definition is substituted in
lieu thereof:

          "Exempted Securities" shall mean (A) Warrant Shares, (B) shares of the
           -------------------                                                  
     Issuer's capital stock issued as a stock dividend described in subsection
     12(b), (C) options granted under the Issuer's 1991 Stock Option Plan, 1993
     Stock Option Plan and Director Stock Option Plan to purchase up to an
     aggregate total of 1,325,000 shares of Common Stock of the Issuer and
     shares of Common Stock issuable upon exercise of such options, (D) up to
     44,500 shares of the Issuer's capital stock issued upon exercise of
     warrants granted to employees of Perot Systems Field Services Corporation
     dated July 28, 1995, (E) securities which are by their terms convertible
     into or exchangeable for shares of capital stock of the Issuer or options
     to purchase or rights to subscribe for any such convertible or exchangeable
     securities, and any shares of capital stock of the Issuer issued upon
     conversion or exchange thereof, to the extent the proceeds of such
     securities are applied by the Issuer to repay, reduce or refinance the
     senior funded debt commitment of the Lender under the Credit Agreement and
     any securities issued to repay, reduce or refinance such securities, and
     (F) securities issued in an underwritten public offering registered with
     the Commission ("Public Securities"), including any securities issued upon
     conversion, exchange or exercise of such Public Securities.  The limit in
     clauses (C) and (D) shall be proportionately adjusted for dividends and
     other distributions payable in and for subdivisions and combinations of
     shares of Common Stock.

     Section 4.  Issuance of Warrants.  The Issuer hereby agrees to issue and
                 --------------------                                        
deliver to Lender or, at the option of Lender, an Affiliate thereof, as of
October 8, 1996, the 75,000 additional Warrants to be issued pursuant to this
Amendment (the "Additional Warrants") and one or more Warrant Certificates
evidencing the Additional Warrants.  No payment shall be required from Lender or
its Affiliate in consideration of its receipt of the Additional Warrants.

     Section 5.  Representations and Warranties.  The Issuer hereby represents
                 ------------------------------                               
and 

                                       2
<PAGE>
 
warrants to Lender, for the benefit of Lender and any other Warrant Holder, as
follows:

     (a)  The Issuer is a corporation duly incorporated, validly existing and in
good standing under the laws of the State of Georgia, has the corporate power
and authority to conduct its business as presently conducted and as intended to
be conducted, has the corporate power and authority to execute and deliver this
Amendment and the Warrant Certificates, to issue the Additional Warrants and to
perform its obligations under this Amendment and the Warrant Certificates, has
the corporate power and authority and legal right to own and lease its
properties and is duly qualified and in good standing as a foreign corporation
in each jurisdiction in which it owns or leases real property or in which the
conduct of its business requires such qualification, except where failure to be
so qualified would not be reasonably expected to have a material adverse effect
on the business, properties, financial condition or results of operations of the
Issuer and its Subsidiaries taken as a whole ("Material Adverse Effect").

     (b)  The execution, delivery and performance by the Issuer of this
Amendment and the Warrant Certificates, the issuance of the Additional Warrants
and the issuance of the Warrant Shares upon the exercise of the Additional
Warrants and the issuance of Common Stock upon conversion of the Convertible
Preferred Stock have been duly authorized by all necessary corporate action and
do not and will not violate, or result in a breach of, or constitute a default
under, or require any consent under, or result in the creation of any lien,
charge or encumbrance upon the assets of the Issuer pursuant to, (i) any law,
statute, ordinance, rule, regulation, order or decree of any court, governmental
body or regulatory authority or administrative agency having jurisdiction over
the Issuer or its Subsidiaries or (ii) the Issuer's Articles of Incorporation or
(iii) any contract, mortgage, loan agreement, note, lease or other instrument
binding upon the Issuer or its Subsidiaries or by which their properties are
bound, except any such violation, breach or default or the creation of any such
Lien, charge or encumbrance, the occurrence of which would not have a Material
Adverse Effect.

     (c)  This Amendment has been duly executed and delivered by the Issuer and
constitutes a legal, valid, binding and enforceable obligation of the Issuer.
When the Additional Warrants and Warrant Certificates have been issued as
contemplated hereby, (i) the Additional Warrants and the Warrant Certificates
will constitute legal, valid, binding and enforceable obligations of the Issuer
and (ii) the Warrant Shares, when issued upon exercise of the Additional
Warrants in accordance with the terms hereof, and the Common Stock, when issued
upon conversion of the Convertible Preferred Stock in accordance with the terms
of the Issuer's Articles of Incorporation relating to the Convertible Preferred
Stock, will be duly authorized, validly issued, fully paid and nonassessable
shares of the Common Stock and Convertible Preferred Stock, as applicable, with
no personal liability attaching to the ownership thereof.

     (d)  The Issuer has authorized capital stock consisting of 50,000,000
shares of Common Stock, par value $0.01 per share, of which 6,054,556 shares are
issued and outstanding and 2,000,000 shares of Preferred Stock, par value $0.01
per share, none of which are issued and outstanding. Except as set forth on
SCHEDULE I to the First Warrant Agreement, there are no 

                                       3
<PAGE>
 
authorized options, warrants, subscriptions, rights, convertible or exchangeable
securities or other agreements or plans under which the Issuer may be or become
obligated to issue, sell or transfer shares of its capital stock or other
securities. To the Issuer's best knowledge, there are no voting agreements,
voting trusts, proxies or other agreements or understandings with respect to the
voting of any capital stock of the Issuer or any Subsidiary.

     (e)  Except as set forth on SCHEDULE I to the First Warrant Agreement, no
holder of securities of the Issuer has any right to the registration of such
securities under the Securities Act and any applicable state securities law.

     (f)  The Issuer has filed all proxy statements, reports and other documents
required to be filed by it under the Exchange Act.  The Issuer has furnished
Lender with copies of its annual report on Form 10-K for the fiscal year ended
June 30, 1995, quarterly reports on Form 10-Q for the periods ended September
30, 1995, December 31, 1995 and March 31, 1996, reports on Form 8-K, or
amendments thereto, filed with the Commission on July 13, 1995, August 3, 1995,
August 9, 1995, August 28, 1995, December 12, 1995 and March 13, 1996 and a
Notification of Late Filing on Form 12b-25 filed with the Commission on
September 27, 1996 (collectively, the "SEC Reports").  Each SEC Report was in
substantial compliance with the requirements of its respective form and none of
the SEC Reports, when read cumulatively with all other such SEC reports issued
prior to the date of issuance of any specific SEC Report, as of their respective
dates, contained any untrue statement of a material fact or omitted to state a
material fact required to be stated therein or necessary to make the statements
therein, in light of the circumstances under which they were made, not
misleading.

     (g)  Each of the Subsidiaries of the Issuer is listed on SCHEDULE II to the
First Warrant Agreement.  All outstanding shares of capital stock of such
Subsidiaries have been duly authorized and validly issued and are fully paid and
nonassessable and are owned beneficially and of record by the Issuer free and
clear of all Liens, options or claims of any kind.  There are no outstanding
options, warrants, subscriptions, rights, convertible securities or other
agreements or plans under which Subsidiary of the Issuer may become obligated to
issue, sell or transfer shares of its capital stock or other securities.


     Section 6.  Expenses.  The Issuer agrees to pay, immediately upon demand by
                 --------                                                       
the Lender, all costs, expenses, attorney's fees, and other charges and expenses
actually and reasonably incurred by the Lender in connection with the
negotiation, preparation, execution and delivery of this Amendment and any other
instrument, document, agreement or amendment executed in connection with this
Amendment.

     Section 7.  Limitation of Amendment.  Except as expressly set forth herein,
                 -----------------------                                        
this Amendment shall not be deemed to waive, amend or modify any term or
condition of the First Warrant Agreement, each of which is hereby ratified and
reaffirmed and shall remain in full force and effect, nor to serve as any
consent to any matter prohibited by the terms and conditions 

                                       4
<PAGE>
 
thereof.

     Section 8.  Continued Validity.  A holder of Warrant Shares shall continue
                 ------------------                                            
to be entitled with respect to such Warrant Shares to all rights and subject to
all obligations to which it would have been entitled or subject as a Warrant
Holder under Sections 14 through 24 of the First Warrant Agreement, as amended
by this Amendment.  The Issuer will, at the time of each exercise of any
Warrant, in whole or in part, upon the request of the holder of the Warrant
Shares issued upon such exercise thereof, acknowledge in writing, in form
reasonably satisfactory to such holder, its continuing obligation to afford to
such holder all such rights, provided, however, that if such holder shall fail
to make any such request, such failure shall not affect the continuing
obligation of the Issuer to afford to such holder all such rights.

     Section 9.  Counterparts.  This Amendment may be executed in one or more
                 ------------                                                
separate counterparts and all of said counterparts taken together shall be
deemed to constitute one and the same instrument.

     Section 10. Georgia Law.  THIS AMENDMENT AND EACH WARRANT CERTIFICATE
                 -----------                                              
SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF
GEORGIA.

     Section 11. Benefits of This Amendment.  Nothing in this Amendment shall
                 --------------------------                                  
be construed to give to any Person other than the Issuer and the registered
holders of the Warrants and the Warrant Shares any legal or equitable right,
remedy or claim under this Amendment.

                                       5
<PAGE>
 
     IN WITNESS WHEREOF the parties hereto have caused this Amendment to be duly
executed and delivered by their proper and duly authorized officers, as of the
date and year first above written.


                                     COMMUNICATIONS CENTRAL INC.


                                     By:________________________________________
                                              Title:____________________________
                                     
                                     
                                     Attest:____________________________________
                                              Title:____________________________



                                     FIRST UNION NATIONAL BANK OF GEORGIA


                                     By:________________________________________
                                              Title:____________________________


                                     Attest:____________________________________
                                              Title:____________________________

<PAGE>
 
                                                                    EXHIBIT 10.7
 
                         REGISTRATION RIGHTS AGREEMENT

     THIS REGISTRATION RIGHTS AGREEMENT dated as of August 15, 1996 (as amended,
supplemented or modified from time to time, the "Registration Rights Agreement")
between COMMUNICATIONS CENTRAL INC., a Georgia corporation (the "Issuer"), and
FIRST UNION NATIONAL BANK OF GEORGIA, having offices at 4570 Ashford Dunwoody
Road, Atlanta, Georgia 30346 ("Lender").


                             W I T N E S S E T H:
                             --------------------

     WHEREAS, pursuant to (i) the First Warrant Agreement dated as of
August 15, 1996  between the Issuer and Lender relating to that certain Second
Amended and Restated Credit Agreement dated as of August 15, 1996 between the
Issuer and Lender (the "Credit Agreement"), and (ii) the Second Warrant
Agreement dated as of August 15, 1996 between the Issuer and Lender also
relating to the Credit Agreement (each such Warrant Agreement as the same may be
amended, supplemented or otherwise modified from time to time, being hereinafter
referred to as the applicable "Warrant Agreement" and both such Warrant
Agreements being hereinafter referred to collectively as the "Warrant
Agreements"), the Issuer has agreed to execute and deliver to Lender or an
Affiliate thereof the Warrants described in such applicable Warrant Agreement;

     NOW, THEREFORE, in consideration of the premises the parties hereto agree
as follows:

1.   Definitions.  As used in this Registration
     -----------                               
Rights Agreement, unless otherwise defined herein, terms defined in the
applicable Warrant Agreement shall have such defined meanings when used herein,
unless the context otherwise requires.  As used in this Registration Rights
Agreement, the term "Warrants" shall mean all of the warrants issued pursuant to
both of the Warrant Agreements.  The terms "Warrant Holders" and "Warrant
Shares" shall mean all Warrant Holders and all Warrant Shares under both of the
Warrant Agreements, unless the context otherwise requires.
 
2.   Demand Registration.  Upon the written demand of
     -------------------                             
any Warrant Holder to the Issuer (a "Demand") at any time and from time to time
after the Closing Date requesting that the Issuer effect the registration under
the Securities Act of Non-Public Warrant Shares of such Warrant Holder, the
Issuer will promptly give written notice (a "Demand Notice") of such Demand to
all other Warrant Holders.  Each other Warrant Holder may request that the
Issuer effect the registration under the Securities Act of additional 
Non-Public Warrant Shares of such Warrant Holder by delivering written notice 
to the Issuer specifying such number of Non-Public Warrant Shares within 20 
days of receipt of the Demand Notice.  In the event that the Issuer receives 
requests for the registration under the Securities Act of Non-Public Warrant 
Shares representing at least the greater of (i) an aggregate of twenty (20) 
percent of the Warrants initially issued under the Warrant Agreements or (ii)

<PAGE>
 
Non-Public Warrant Shares having an aggregate market value of at least $250,000
(or if a lesser number of Non-Public Warrant Shares are outstanding, the
remainder of the Non-Public Warrant Shares then outstanding) within such 20-day
period the Issuer shall give written notice (a "Registration Notice") to all
Warrant Holders that the Issuer will be filing a registration statement pursuant
to this Section 2 and will thereupon use its reasonable best efforts promptly to
effect the registration under the Securities Act of (i) the Non-Public Warrant
Shares which Warrant Holders have requested to be registered within 20 days of
the Demand Notice, and (ii) additional Non-Public Warrant Shares which Warrant
Holders have requested to be registered within 10 days of the Registration
Notice. Promptly within 20 days of the Registration Notice, the Issuer will
notify all Warrant Holders whose Non-Public Warrant Shares are to be included in
the registration of the number of additional Non-Public Warrant Shares requested
to be included therein by the other Warrant Holders. If the registration of
which the Issuer gives notice pursuant to this Section 2 is for an underwritten
public offering, Non-Public Warrant Shares which are to be included in the
underwriting may be included in such registration, and the Issuer shall, after
reasonable consultation with the selling Warrant Holders, have the right to
designate the managing underwriter(s) in any such underwritten public offering
with the consent of the selling Warrant Holders (which consent shall not be
unreasonably withheld). Holders who include Warrant Shares in a registration
pursuant to this Section 2 shall bear the cost of any underwriters' discounts
and commissions relating to their Warrant Shares which are sold.

     Notwithstanding the foregoing, the Warrant Holders shall have the
right to make no more than three (3) demands for registration under this Section
2.  If the Issuer shall furnish to the Warrant Holders a certificate signed by
the Issuer's chief executive officer stating that, because of unannounced
material pending acquisitions or other undisclosed material facts, in the good
faith judgment of the Board of Directors of the Issuer, it would not be in the
best interests of the Issuer and its shareholders generally to sell shares
pursuant to such registration statement for a period not to exceed sixty (60)
days from the date of such officer's certificate, the Warrant Holders shall
agree that they shall not sell securities pursuant to such registration
statement during such period; provided, however, that the Issuer shall be
entitled to give such notice only once in any 365-day period, and shall not be
entitled to give such notice at any time at which an underwritten offering is
being effected.

3.      Expenses.  The Issuer is obligated to effect any
        --------                                        
and all demand registrations under Section 2 and, with respect to each such
registration, the Issuer shall bear all expenses other than underwriting
discounts and commissions, if any, in connection with registrations, filings or
qualifications pursuant to Section 2, including without limitation all
registration, filing and qualification fees, printers' and accounting fees, the
fees and disbursements of counsel for the Issuer and the fees and disbursements
of one counsel for the selling Warrant Holders, provided that (i) except as set
forth in any agreements identified on Schedule I to the First Warrant Agreement,
no Person other than holders of Warrants or Non-Public Warrant

                                       2
<PAGE>
 
Shares shall have any right to have securities included in any registration
under Section 2, and (ii) the Issuer shall not be required to file any demand
registration within six (6) months after the effective date of any other
registration statement filed pursuant to a demand made under Section 2.
 
4.     Piggyback Registration.  If, at any time after the date hereof, the
       ----------------------                        
Issuer proposes to register any of its securities under the Securities Act
(except pursuant to a registration statement filed on Form S-8 or Form S-4 or
such other form as shall be prescribed under the Act for the same purposes), it
will at each such time give written notice (which notice shall state the
intended method of disposition thereof by the prospective sellers) to all
holders of outstanding Warrants and Non-Public Warrant Shares of its intention
to do so and the proposed minimum offering price per Warrant Share and upon the
written request of any holder thereof given within 10 days after the Issuer's
giving of such notice, the Issuer will use its reasonable best efforts to effect
the registration of the Warrant Shares which it shall have been so requested to
register by including the same in such registration statement all to the extent
required to permit the sale or other disposition thereof in accordance with the
intended method of sale or other disposition given in each such request. If the
registration of which the Issuer gives notice pursuant to this Section 4 is for
an underwritten public offering, the Issuer shall have the right to designate
the managing underwriter(s) in any such underwritten public offering; provided
that (i) the Issuer shall use its best efforts to cause the managing
underwriter(s) to include the Non-Public Warrant Shares requested to be included
in the registration in the underwriting; and (ii) if the managing underwriter(s)
advises the holders of the Warrants or Non-Public Warrant Shares in writing that
the total amount of securities which they and the Issuer intend to include in
such offering is sufficiently large to materially and adversely affect the
success of such offering, the amount of securities to be offered for the
accounts of all holders of Non-Public Warrant Shares shall be reduced pro rata
(based upon the amount of securities each such Person sought to include in the
offering) to the extent necessary to reduce the total amount of securities to be
included in the offering to the amount recommended by such managing
underwriter(s) (which amount may be zero, if so recommended by such managing
underwriter(s)). Any registration statement filed pursuant to this Section 4 may
be withdrawn at any time at the discretion of the Issuer.
 
5.    Registration In Connection with Underwritten Public Offering.  If a 
      ------------------------------------------------------------
registration under Section 2 or 4 shall be in connection with an underwritten
public offering, each holder of Warrants or Non-Public Warrant Shares shall be
deemed to have agreed by acquisition of such Warrants or Non-Public Warrant
Shares not to effect any sale or distribution, including any sale pursuant to
Rule 144 or Rule 144A, of any Non-Public Warrant Shares, and to use such
holder's reasonable best efforts not to effect any such sale or distribution of
any other equity security of the Issuer or of any security convertible into or
exchangeable or exercisable for any equity security of the Issuer (other than as
part of such underwritten public offering) within such period (not to exceed 180
days) after the effective date of such registration statement as shall be
requested by the managing underwriter for such offering and agreed to by all
executive officers and directors of the Issuer (and the

                                       3
<PAGE>
 
Issuer hereby also so agrees and agrees to use its best efforts to cause each
holder of any equity security, or of any security convertible into or
exchangeable or exercisable for any equity security, of the Issuer not then
eligible for sale under Rule 144(k), so to agree). The Warrant Holders agree to
confirm their obligations under this Section 5 in any later or other writing
requested by any managing underwriter.
 
6.     Holder's Obligation to Furnish Information.  As a condition to the 
       ------------------------------------------     
inclusion of a holder's Non-Public Warrant Shares in any registration
statements, each such holder of Warrants or Non-Public Warrant Shares requesting
registration thereof will furnish to the Issuer such information with respect to
such holder as is required to be disclosed in the registration statement (and
the prospectus included therein) by the applicable rules, regulations and
guidelines of the Commission. Failure of a holder to furnish such information or
agreement shall not affect the obligation of the Issuer under this Registration
Rights Agreement to the remaining holders who furnish such information.
 
7.     Amendments to Existing Registration Obligations of Issuer.  The Issuer 
       ---------------------------------------------------------
agrees to use its best efforts to effect the following amendments to a
registration rights agreement entered into by the Issuer or its predecessor and
certain investors, as amended (as so amended, the "Existing Registration Rights
Agreement"), and to obtain the consent thereto of the holders of at least a
majority of the outstanding Registrable Securities, as defined in such Existing
Registration Rights Agreement:
 
      (1)  Amendment of Paragraph 1(d) of the Existing Registration Rights
    Agreement to include the Warrant Shares in the definition of "Registrable
    Securities". Such amendment shall apply to the use of the term "Registrable
    Securities" throughout the Existing Registration Rights Agreement,
    including, but not limited to, Paragraph 9(a) regarding certain registration
    rights and priorities and Paragraph 9(c) regarding the granting of
    additional registration rights;
    
      (2)  Amendment of Paragraph 9(b) of the Existing Registration Rights
    Agreement to provide that, in the case of an underwritten secondary
    registration pursuant to Section 2 of this Registration Rights Agreement in
    which a reduction in the number of securities to be registered is advised by
    the managing underwriters, the Issuer will include in such registration,
    first, prior to the inclusion of any securities of other holders, the
    Warrant Shares requested by any holder thereof to be included in such
    registration; and
    
      (3)  Such other amendments as may be necessary to give effect to the 
    purposes of the amendments set forth above.


                                       4
<PAGE>
 
     If (i) the Issuer is unable to obtain the consents of the holders of a
majority of the Registrable Securities to such amendments as contemplated above
on or before November 15, 1996 and (ii) any Holder of Warrants or Warrant Shares
requesting registration pursuant to Section 2 or 4 above is not allowed to
register any of the Warrant Shares it requests to be registered pursuant to
Section 2 or 4 above or to sell any of the Warrant Shares it requests to be
registered pursuant to Section 2 above, due to the limitation set forth in
Section 9(b) or 9(c) of the Existing Registration Rights Agreement, then such
Holder shall have the right to sell to the Issuer, and the Issuer shall be
obligated to purchase from such Holder (the "Put"), the number of Warrant Shares
which were not so registered or sold.  The purchase price of such Warrant Shares
shall be the Current Market Price Per Share as of the date such Holder gives
notice of exercise of the Put multiplied by such number of Warrant Shares.  If
such offering involves a primary offering on behalf of the Issuer, the sale of
such Warrant Shares shall occur on the earlier to occur of (i) sixty-five (65)
days after such notice of exercise or (ii) upon consummation of the offering
contemplated by such registration; otherwise the sale of such Warrant Shares
shall occur not later than thirty (30) days after such notice of exercise; and
the purchase price shall be paid in cash against delivery of such Warrant Shares
on such date.

8.   Additional Obligations of Issuer.  If and whenever the Issuer is required 
     --------------------------------         
under this Registration Rights Agreement to use its reasonable best efforts to
effect the registration of Warrants or Non-Public Warrant Shares under the
Securities Act, the Issuer shall:
 
    (1)  as expeditiously as possible and subject to the limitations set forth
  in Section 4, prepare and file with the Commission a registration statement on
  the appropriate form with respect to such Warrants or Non-Public Warrant
  Shares and use its best efforts to cause such registration statement to become
  effective as soon as practicable after such filing;
 
    (2)  as expeditiously as possible, prepare and file with the Commission
  such amendments and supplements (including post-effective amendments and
  supplements) to the registration statement covering such Warrants or Non-
  Public Warrant Shares and the prospectus used in connection therewith as may
  be necessary to keep such registration statement effective and usable for
  resale for a period necessary to complete the distribution of such securities,
  but in no event in excess of 9 months plus any period during which the holders
  of Warrant Shares are obligated to refrain from selling because the Issuer is
  required to amend or supplement the prospectus under Section 8(4), and to
  comply with the provisions of the Securities Act with respect to the
  disposition of all Non-Public Warrant Shares covered by such registration
  statement during such period in accordance with the intended method of
  disposition of the sellers set forth therein;
 
    (3)  as expeditiously as possible, furnish to each seller of such Non-
  Public Warrant Shares registered, or to be registered under the Securities 
  Act, and to each

                                       5
<PAGE>
 
  underwriter, if any, of such Non-Public Warrant Shares such number of copies
  of a prospectus and preliminary prospectus in conformity with the requirements
  of the Securities Act, and such other documents as such seller or underwriter
  may reasonably request in order to facilitate the public sale or other
  disposition of such Non-Public Warrant Shares;
 
    (4)  as expeditiously as possible, notify each seller of the Non-Public
  Warrant Shares if, at any time when a prospectus relating to such Warrants or
  Non-Public Warrant Shares, is required to be delivered under the Securities
  Act, any event shall have occurred as a result of which the prospectus then in
  use with respect to such Warrants or Non-Public Warrant Shares would include
  an untrue statement of a material fact or omit to state a material fact
  required to be stated therein or necessary to make the statements therein, in
  light of the circumstances under which they were made, not misleading or for
  any other reason it shall be necessary to amend or supplement such prospectus
  in order to comply with the Securities Act and prepare and furnish to all
  sellers as promptly as possible, and in any event within ninety (90) days of
  such notice, a reasonable number of copies of a supplement to or an amendment
  of such prospectus which will correct such statement or omission or effect
  such compliance;
  
    (5)  as expeditiously as possible, use its reasonable best efforts to
  register or qualify such Non-Public Warrant Shares under such other securities
  or blue sky laws of such jurisdictions as such seller shall reasonably request
  and do any and all other acts and things which may be reasonably necessary to
  enable such seller to consummate the public sale or other disposition in each
  such jurisdiction of the Non-Public Warrant Shares owned by such seller and
  included in such registration statement, provided that the Issuer shall not be
  required to consent to the general service of process or to qualify to do
  business in any jurisdiction where it is not then qualified;
  
    (6)  use its reasonable best efforts to keep the holders of such Non-Public
  Warrant Shares informed of the Issuer's best estimate of the earliest date on
  which such registration statement or any post-effective amendment or
  supplement thereto will become effective and will promptly notify such holders
  and the managing underwriters, if any, participating in the distribution
  pursuant to such registration statement of the following: (A) when such
  registration statement or any post-effective amendment or supplement thereto
  becomes effective or is approved; (B) of the issuance by any competent
  authority of any stop order suspending the effectiveness or qualification of
  such registration statement or the prospectus then in use or the initiation or
  threat of any proceeding for that purpose; and (C) of the suspension of the
  qualification of any Non-Public Warrant Shares included in such registration
  statement for sale in any jurisdiction;

                                       6
<PAGE>
 
     (7)  make available to its security holders, as soon as practicable, an
earnings statement covering a period of at least twelve months which satisfies
the provisions of Section 11(a) of the Securities Act and Rule 158 thereunder;
  
     (8)  cooperate with the sellers of such Non-Public Warrant Shares and the
underwriters, if any, of such Non-Public Warrant Shares; give each seller of
such Non-Public Warrant Shares, and the underwriters, if any, of such Non-Public
Warrant Shares and their respective counsel and accountants, such access to its
books and records and such opportunities to discuss the business of the Issuer
with its officers and independent public accountants as shall be necessary to
enable them to conduct a reasonable investigation within the meaning of the
Securities Act and, in the event that Non-Public Warrant Shares are to be sold
in an underwritten offering, enter into an underwriting agreement containing
customary representations and warranties, covenants, conditions and
indemnification provisions, including without limitation the furnishing to the
underwriters of a customary opinion of independent counsel to the Issuer and a
customary "comfort" letter from the Issuer's independent public accountants;
 
     (9)  provide a CUSIP number for all Non-Public Warrant Shares not later
than the effective date of the registration statement;
 
    (10)  as to all registrations under Section 2 and all registrations under
Section 4, pay all costs and expenses incident to the performance and compliance
by the Issuer of this Registration Rights Agreement, including without
limitation (A) all registration and filing fees; (B) all printing expenses; (C)
all fees and disbursements of counsel and independent public accountants for the
Issuer; (D) all blue sky fees and expenses (including fees and expenses of
counsel in connection with blue sky surveys); (E) all transfer taxes; (F) the
entire expense of any special audits required by the rules and regulations of
the Commission; (G) the cost of distributing prospectuses in preliminary and
final form as well as any supplements thereto and (H) the fees and expenses of
one counsel for the holders of the Non-Public Warrant Shares being registered,
but excluding underwriting discounts and commissions applicable to the sale of
the Warrant Shares by the Warrant Holders; and

    (11) as to the first registration under Section 2 which is in respect of an
underwritten offering, as expeditiously as possible, take such actions as the
underwriters reasonably request in order to expedite or facilitate the
disposition of the Non-Public Warrant Shares to be included in such offering
(including, without limitation, effecting a stock split, stock dividend or a
combination of shares of Common Stock).

                                       7
<PAGE>
 
9.    Indemnification.  (a)  The Issuer will indemnify and hold
      ---------------                                          
  harmless each seller of Non-Public Warrant Shares, each director, officer,
  employee and agent of each seller, and each other person, if any, who controls
  such seller within the meaning of the Securities Act or the Exchange Act from
  and against any and all losses, claims, damages, liabilities and legal and
  other expenses (including costs of investigation) caused by any untrue
  statement or alleged untrue statement of a material fact contained in any
  registration statement under which such Non-Public Warrant Shares were
  registered under the Securities Act, any prospectus or preliminary prospectus
  contained therein or any amendment or supplement thereto, or caused by any
  omission or alleged omission to state therein a material fact required to be
  stated therein or necessary to make the statements therein, in light of the
  circumstances under which they were made, not misleading, except insofar as
  such losses, claims, damages, liabilities or expenses are caused by any such
  untrue statement or omission or alleged untrue statement or omission based
  upon information relating to such seller and furnished to the Issuer in
  writing by such seller expressly for use therein, and provided that the Issuer
  will not be liable to any Person who participates as an underwriter in the
  offering or sale of Non-Public Warrant Shares or any other Person, if any, who
  controls such underwriter within the meaning of the Securities Act under the
  indemnity agreement in this Section 9 with respect to any preliminary
  prospectus or the final prospectus or the final prospectus as amended or
  supplemented, as the case may be, to the extent that any such loss, claim,
  damage or liability of such underwriter or controlling Person results from the
  sale by such underwriter of Non-Public Warrant Shares to a Person to whom
  there was not sent or given, at or prior to the written confirmation of such
  sale, a copy of the final prospectus or of the final prospectus as then
  amended or supplemented, whichever is most recent, if the Issuer has
  previously furnished copies thereof to such underwriter, or from a sale to a
  Person in a state where the offering has not been registered or qualified, if
  the Issuer has notified the seller and any underwriter involved in such sale
  of the states where the offering has been registered or qualified.

     (b)  It shall be a condition to the obligation of the Issuer to effect a
  registration of Non-Public Warrant Shares under the Securities Act pursuant
  hereto that (X) each seller, severally and not jointly, indemnify and hold
  harmless the Issuer and each person, if any, who controls the Issuer within
  the meaning of the Securities Act or the Exchange Act to the same extent as
  the indemnity from the Issuer in the foregoing paragraph, but only (i) with
  reference to any breach by such seller of any agreement between such seller
  and the Issuer with respect to the offering or (ii) with reference to
  information relating to such seller furnished to the Issuer in writing by such
  seller expressly for use in the registration statement, any prospectus or
  preliminary prospectus contained therein or any amendment or supplement
  thereto and (Y) each seller, in the event that Non-Public Warrant Shares are
  to be sold in an underwritten

                                       8
<PAGE>
 
  offering, enters into an underwriting agreement containing
  customary representations and warranties, covenants, conditions and
  indemnification provisions.

     (c)  In case any claim shall be made or any proceeding (including any
  governmental investigation) shall be instituted involving any indemnified
  party in respect of which indemnity may be sought pursuant to this Section 9,
  such indemnified party shall promptly notify the indemnifying party in writing
  of the same, provided that failure to notify the indemnifying party shall not
  relieve it from any liability it may have to an indemnified party otherwise
  than under this Section 9. The indemnifying party, upon request of the
  indemnified party, shall retain counsel reasonably satisfactory to the
  indemnified party to represent the indemnified party in such proceeding and
  shall pay the fees and disbursements of such counsel. In any such proceeding,
  any indemnified party shall have the right to retain its own counsel, but the
  fees and disbursements of such counsel shall be at the expense of such
  indemnified party unless (1) the indemnifying party shall have failed to
  retain counsel for the indemnified party as aforesaid, (2) the indemnifying
  party and such indemnified party shall have mutually agreed to the retention
  of such counsel or (3) representation of such indemnified party by the counsel
  retained by the indemnifying party would, in the reasonable opinion of the
  indemnified party, be inappropriate due to actual or potential conflicts of
  interests between such indemnified party and any other party represented by
  such counsel in such proceeding, provided that the Issuer shall not be liable
  for the fees and disbursements of more than one additional counsel for all
  indemnified parties. The indemnifying party shall not be liable for any
  settlement of any proceeding effected without its written consent but if
  settled with such consent or if there be a final judgment for the plaintiff,
  the indemnifying party agrees to indemnify the indemnified party from and
  against any loss or liability by reason of such settlement or judgment.

10.   Contribution.  In order to provide for just and equitable contribution in
      ------------                                                             
  circumstances in which the indemnification provided for in Section 9 is due in
  accordance with its terms but is for any reason held by a court to be
  unavailable on grounds of policy or otherwise, the Issuer or the applicable
  sellers, as the case may be, shall contribute to the aggregate losses, claims,
  damages and liabilities incurred (including legal or other expenses reasonably
  incurred in connection with the investigating or defending of same) by the
  other and for which such indemnification was sought. In determining the amount
  of contribution to which the respective parties are entitled, there shall be
  considered the relative benefits received by each party from the offering of
  the securities included in the registration statement (taking into account the
  portion of the proceeds of the offering realized by each), the parties'
  relative knowledge and access to information concerning the matter with
  respect to which the claim was asserted, the opportunity to correct and
  prevent any statement or omission, and any other equitable considerations
  appropriate in the circumstances; provided, however, that (a) in no case shall
  any seller of Non-Public Warrant Shares be required to contribute any amount
  in excess of the total public offering price of the Non-Public Warrant Shares
  sold by him and (b)

                                       9
<PAGE>
 
  no person guilty of fraudulent misrepresentation (within
  the meaning of Section 11(f) of the Securities Act) shall be entitled to
  contribution from any person who was not guilty of such fraudulent
  misrepresentation. For purposes of this Section 10, each person who controls
  any seller of Non-Public Warrant Shares or the Issuer shall have the same
  rights to contribution as such seller or the Issuer. Any party entitled to
  contribution shall, promptly after receipt of notice of commencement of any
  action, suit or proceeding against such party in respect of which a claim for
  contribution may be made against the Issuer or the seller of Non-Public
  Warrant Shares under this Section 9, notify the Issuer or such seller, as the
  case may be, but the omission to so notify the Issuer or such seller, as the
  case may be, shall not relieve it from any other obligation it may have
  hereunder or otherwise.

11.    Restrictions on Grants of Registration Rights.  After the date hereof, 
       ---------------------------------------------                         
  the Issuer shall not grant to any holder of securities of the Issuer any
  registration rights which have a priority greater than or equal to those
  granted to holders of Warrants or Non-Public Warrant Shares pursuant to this
  Registration Rights Agreement without the prior written consent of the holders
  of at least a majority of the aggregate outstanding Warrants and Non-Public
  Warrant Shares, voting as a single group; provided, however, if the senior
  funded debt under the Credit Agreement has been paid in full, that this
  Section 11 shall not apply to any registration rights granted with respect to
  the acquisition of another entity in which shares of Common Stock or warrants
  convertible into Common Stock are delivered as part of the purchase price.

12.    Amendments and Waivers.  Any provision of this Registration Rights
       ----------------------                                            
  Agreement may be amended, supplemented, waived, discharged or terminated by a
  written instrument signed by the Issuer and the holders of a majority of the
  aggregate outstanding Warrants and Non-Public Warrant Shares, voting as a
  single group.

13.    Specific Performance.  The parties agree that irreparable damage will
       --------------------                                                 
  result in the event that the obligations of the Issuer under this Registration
  Rights Agreement are not specifically enforced, and that any damages available
  at law for a breach of any such obligations would be inadequate. Therefore,
  the holders of the Warrants and/or Non-Public Warrant Shares shall have the
  right to specific performance by the Issuer of the provisions of this
  Registration Rights Agreement, and appropriate injunctive relief may be
  applied for and granted in connection therewith. The Issuer hereby irrevocably
  waives, to the extent that it may do so under applicable law, any defense
  based on the adequacy of a remedy at law which may be asserted as a bar to the
  remedy of specific performance in any action brought against the Issuer for
  specific performance of this Registration Rights Agreement by the holders of
  the Warrants and/or Non-Public Warrant Shares. Such remedies and all other
  remedies provided for in this Registration Rights Agreement shall, however, be
  cumulative and not exclusive and shall be in addition to any other remedies
  which may be available under this Registration Rights Agreement.

                                       10
<PAGE>
 
14.    Termination of Registration Rights.  The rights of the Warrant Holders to
       ----------------------------------                                       
  register Non-Public Warrant Shares pursuant to Sections 2 and 4 hereof, and
  the Issuer's obligations to effect such registration, shall terminate on the
  earlier to occur of the dates on which (i) all Warrant Shares have been
  registered under applicable federal and state securities laws, and (ii) all
  Warrant Shares have become eligible for sale under Rule 144(k) of the
  Securities Act, and all lock-up agreements with respect to the sale of such
  Warrant Shares have expired.

15.    Notices.
       ------- 

    a.  Any notice or demand to be given or made by the Warrant Holders or the
  holders of Warrant Shares to or on the Issuer pursuant to this Registration
  Rights Agreement shall be sufficiently given or made if sent by registered
  mail, return receipt requested, postage prepaid, addressed to the Issuer at
  the Warrant Office.

    b.  Any notice to be given by the Issuer to the Warrant Holders or the
  holders of Warrant Shares shall be sufficiently given or made if sent by
  registered mail, return receipt requested, postage prepaid, addressed to such
  holder as such holder's name and address shall appear on the Warrant Register
  or the Common Stock or Convertible Preferred Stock registry of the Issuer, as
  the case may be.

16.    Binding Effect.  This Registration Rights Agreement shall be binding upon
       --------------                                                           
  and inure to the sole and exclusive benefit of the Issuer, its successors and
  assigns, Lender, Affiliates of Lender and the registered holders from time to
  time of the Warrants and the Warrant Shares.

17.    Continued Validity.  A holder of Warrant Shares shall continue to be
       ------------------                                                  
  entitled with respect to such Warrant Shares to all rights and subject to all
  obligations to which it would have been entitled or subject as a Warrant
  Holder under Sections 14 through 24 of the applicable Warrant Agreement. The
  Issuer will, at the time of each exercise of any Warrant, in whole or in part,
  upon the request of the holder of the Warrant Shares issued upon such exercise
  thereof, acknowledge in writing, in form reasonably satisfactory to such
  holder, its continuing obligation to afford to such holder all such rights,
  provided, however, that if such holder shall fail to make any such request,
  such failure shall not affect the continuing obligation of the Issuer to
  afford to such holder all such rights.

18.    Counterparts.  This Registration Rights Agreement may be executed in 
       ------------                                 
  one or more separate counterparts and all of said counterparts taken together
  shall be deemed to constitute one and the same instrument.

                                       11
<PAGE>
 
19.    Georgia Law.  THIS REGISTRATION RIGHTS AGREEMENT SHALL BE GOVERNED BY AND
       -----------                                                              
CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF GEORGIA.

20.    Benefits of This Registration Rights Agreement.  Nothing in this
       ----------------------------------------------                  
  Registration Rights Agreement shall be construed to give to any Person other
  than the Issuer and the registered holders of the Warrants and the Warrant
  Shares any legal or equitable right, remedy or claim under this Registration
  Rights Agreement.

21.    Voting and Consents to be on a Fully Converted Basis.  Wherever this
       ----------------------------------------------------                
  Registration Rights Agreement calls for the written consent or vote of any
  combinations of the holders of the Warrants, any of the Warrant Shares and/or
  the Convertible Preferred Stock, voting as a single group, the Warrants shall
  be counted as if they had been exercised for Common Stock and shares of
  Convertible Preferred Stock shall be counted as if they had been converted to
  Common Stock.

22.    Entire Agreement.  This Registration Rights Agreement constitutes the
       ----------------                                                     
  entire agreement between the parties hereto with respect to the subject matter
  hereof and supersedes all prior negotiations, understandings and agreements
  between such parties in respect of such subject matter.

                 [Remainder of page intentionally left blank]

                                       12
<PAGE>
 
     IN WITNESS WHEREOF the parties hereto have caused this Registration Rights
Agreement to be duly executed and delivered by their proper and duly authorized
officers, as of the date and year first above written.


                                       COMMUNICATIONS CENTRAL INC.


                                       By:
                                       ---------------------------------------- 

                                       Title:
                                       ---------------------------------------- 


                                       Attest:
                                       ---------------------------------------- 
                     
                                       Title:
                                       ---------------------------------------- 



                                       FIRST UNION NATIONAL BANK OF GEORGIA


                                       By:
                                       ---------------------------------------- 

                                       Title:
                                       ---------------------------------------- 
 

                                       Attest:
                                       ---------------------------------------- 
                     
                                       Title:
                                       ---------------------------------------- 

                                       13

<PAGE>
 

                                                                   EXHIBIT 10.14

                            STOCK OPTION AGREEMENT



     THIS STOCK OPTION AGREEMENT (the "Agreement") made and entered into as of
the 2nd day of January, 1996 by and between COMMUNICATIONS CENTRAL INC., a
Georgia corporation (the "Company"); and ANTHONY J. PALERMO, a Georgia resident
(the "Optionee").

                              W I T N E S S E T H:
                              - - - - - - - - - - 

     WHEREAS, the Company has adopted a stock option plan known as the
Communications Central Inc. 1993 Stock Option Plan, which Plan was amended and
restated as of October 11, 1995 (hereinafter referred to as the "Plan"), which
Plan has the purpose of advancing the interests of the Company and its
shareholders by strengthening the ability of the Company and its subsidiaries to
attract and retain officers and key employees of training, experience and
ability, and to furnish an additional incentive to those officers and key
employees of the Company and its subsidiaries upon whose judgment, initiative
and efforts the successful conduct and growth of its and their business largely
depend, by encouraging officers and key employees to have a material interest in
the increase in value of, and to become owners or increase their ownership of,
the Common Stock, $.01 par value, of the Company ("Common Stock"); and

     WHEREAS, Optionee is an officer or key employee of the Company or its
subsidiaries, and the Company desires to have Optionee remain as an officer or
key employee and to afford Optionee the opportunity to acquire or enlarge
Optionee's stock ownership in the Company, so that Optionee may have a direct
proprietary interest in the Company's success;

     NOW, THEREFORE, in consideration of the premises and of the covenants and
agreements hereinafter set forth, the parties hereto covenant and agree as
follows:

     1.   Grant of Option.  Subject to the terms and conditions set forth
          ---------------                                                
herein, the Company grants to Optionee a stock option (the "Option") to purchase
from the Company all or any part of 90,000 shares of Common Stock (the
"Shares"), as follows:

     (a)  The Option to purchase 50,348 Shares shall be an incentive stock
     option as defined in Section 422 of the Internal Revenue Code of 1986, as
     amended (the "Incentive Option"); and

- -------------------------------------------------------------------------------
THIS OPTION AND ANY SHARES ACQUIRED UPON THE EXERCISE OF THIS OPTION MAY NOT
HAVE BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933 OR UNDER ANY STATE
SECURITIES OR BLUE SKY LAWS.  NEITHER THIS OPTION NOR ANY OF SUCH SHARES MAY BE
SOLD, ASSIGNED, TRANSFERRED OR OTHERWISE DISPOSED OF IN THE ABSENCE OF
REGISTRATION UNDER SAID ACT AND UNDER THE APPLICABLE STATE SECURITIES OR BLUE
SKY LAWS OR EXEMPTIONS FROM SUCH REGISTRATION.
<PAGE>
 
       (b)  The Option to purchase 39,652 Shares shall be a non-qualified
  stock option to which Section 421 of the Internal Revenue Code of 1986, as
  amended, does not apply (the "Non-Qualified Option").

2.   Term and Exercise of Option; Vesting.
     ------------------------------------ 
      
       (a)  The term of the Option granted herein shall commence as of the date
of this Agreement and end on January 2, 2006 (the "Option Period") .

       (b)  The Incentive Option to purchase 50,348 Shares shall vest over a
four year period according to the following schedule:
           
            (i)   The Incentive Option to purchase 13,500 Shares shall vest on
       January 2, 1997.
                
            (ii)  The Incentive Option to purchase 36,848 Shares shall vest at a
       rate of 793 Shares per month commencing February 1, 1997 and continuing
       on the first day of each succeeding calendar month through and including
       December 1, 1997, and at a rate of 1,125 Shares per month commencing
       January 1, 1998 and continuing on the first day of each succeeding
       calendar month through and including January 1, 2000.
                
       (c)  The Non-Qualified Option to purchase 39,652 Shares shall vest
according to the following schedule:
           
            (i)  The Non-Qualified Option to purchase 3,652 Shares shall vest at
       a rate of 332 Shares per month commencing February 1, 1997 and continuing
       on the first day of each succeeding month through and including December
       1, 1997 .

            (ii)  The Non-Qualified Option to purchase 9,000 Shares shall vest
       effective on the sixty-fifth (65th) consecutive trading day that the
       Company's Common Stock shall have achieved a closing price, as published
       in the Wall Street Journal, at least equal to $6.50 per share during at
       least sixty-two (62) of the preceding sixty-five (65) such trading days.
      
            (iii) The Non-Qualified Option to purchase an additional 9,000
       Shares shall vest effective on the sixty-fifth (65th) consecutive trading
       day that the Company's Common Stock shall have achieved a closing price,
       as published in the

                                      -2-
<PAGE>
 
      Wall Street Journal, at least equal to $8.50 per share, during at least
      sixty-two (62) of the preceding sixty-five (65) such trading days.
      
          (iv)  The Non-Qualified Option to purchase an additional 9,000 Shares
      shall vest effective on the sixty-fifth (65th) consecutive trading day
      that the Company's Common Stock shall have achieved a closing price, as
      published in the Wall Street Journal, at least equal to $10.50 per share,
      during at least sixty-two (62) of the preceding sixty-five (65) such
      trading days.
                
          (v)   The Non-Qualified Option to purchase an additional 9,000 Shares
      shall vest effective on the sixty-fifth (65th) consecutive trading day
      that the Company's Common Stock shall have achieved a closing price, as
      published in the Wall Street Journal, at least equal to $12.50 per Share.
      
      (d) Optionee shall not be entitled to exercise any portion of the
  Option which is not fully vested in accordance with the schedules set forth in
  Paragraphs 2(b) and 2(c) above as of the date that Optionee's employment with
  the Company or any of its subsidiaries is terminated, whether by the Company
  for cause, not for cause, or otherwise, or whether by Optionee.
           
      (e) Notwithstanding the vesting schedule set forth in Paragraphs 2(b)
  and (c) above, but subject to the provisions of Paragraph 2(d) hereof, all
  Options shall automatically vest upon the earlier to occur of (i) the
  occurrence of the events which make the option immediately exercisable in full
  under the terms of the Plan; or (ii) January 2, 2001 .

      (f) An Option which is exercisable that is not exercised in a year
  may be exercised in any subsequent year during the Option Period.
           
      (g) Subject to the provisions of Paragraphs 2(b) and 2(c) above, the
  Option hereby granted shall be exercised by Optionee delivering to the Board
  of Directors of the Company, from time to time, on any business day, written
  notice specifying the number of Shares Optionee then desires to purchase and
  reaffirming that the representations made in Paragraph 7 hereof are true and
  correct as of the date of exercising the Option. A copy of the form of written
  notice to be used is attached hereto as Exhibit "A."

  3.    Option Price.
      ------------ 
      
      (a) Optionee shall pay $4.50 per share (subject to adjustment pursuant to
  Paragraph 6 hereof) for the Shares acquired pursuant to this Agreement.

                                      -3-
<PAGE>
 
      (b) Payment of the option price of the Shares shall be made in cash
   at the time an option is exercised, or through the use of a cashless exercise
   option, or upon such other terms and conditions as may be mutually agreeable
   to the Company and Optionee.
   
      (c) To the extent that Shares are used in making full or partial
   payment of the option price, the Shares will be valued at the fair market
   value thereof on the date of exercise, determined by the Company's Board of
   Directors.
           
   4. Termination of Option.
      --------------------- 
     
      (a) Except as otherwise provided below, the Option hereby granted shall
   terminate and be of no force or effect upon the happening of the first of the
   following events:
           
          (i)   The expiration of the Option Period;
                
          (ii)  Three months after the effective date of termination of
      Optionee's employment or position as an officer of the Company or any
      subsidiary of the Company, except in the case of Optionee's death or total
      and permanent disability.
      
          (iii) If Optionee ceases to be an employee or officer of the Company
      or any subsidiary of the Company by reason of death or if Optionee dies
      within three months of retirement with consent of the Company or any
      subsidiary of the Company, or if Optionee becomes permanently and totally
      disabled, any unexpired portion of the Option held by Optionee and not
      exercised may be exercised by a legatee or legatees under Optionee's last
      will and testament or by his personal representative or representatives
      (to the extent the option would have been exercisable by Optionee as of
      the date of Optionee's death or date that Optionee became totally and
      permanently disabled, as the case may be) at any time within one year
      after the date of Optionee's death or the date of Optionee's retirement
      with consent, whichever occurs first, or the date that Optionee became
      totally and permanently disabled.
      
      (b) The Option evidenced hereby is nontransferable except as provided
   in Paragraph 4(a)(iii) above with respect to the death of Optionee and shall
   be exercisable during the lifetime of Optionee only by Optionee.
   
   5. Rights As a Shareholder.  Optionee shall have no rights as a
      -----------------------                                     
shareholder of the Company with respect to any Shares covered by this Option
until the issuance of a stock certificate to him for such Shares.

                                      -4-
<PAGE>
 
   6. Change in Capitalization.
      ------------------------ 

      (a) As provided in the second and third subparagraphs of Paragraph 3 of
   the Plan, and upon the occurrence of any of the conditions listed therein,
   the Committee in its sole discretion shall make any adjustments as may be
   appropriate in the number and kind of Shares as to which this Option shall be
   exercisable and in the option rights granted. These adjustments shall be made
   without change in the total price applicable to the Option and with a
   corresponding adjustment in the option price per Share. Any adjustment may
   provide for the elimination of fractional Shares.

      (b) As provided in the fifth subparagraph of Paragraph 3 of the Plan,
   upon the occurrence of any of the conditions listed therein, this Option
   shall be immediately exercisable in accordance with that subparagraph,
   subject to the limitations imposed under this Section.

   7. Investment Representations.  The Optionee hereby represents and
      --------------------------                                     
warrants to the Company as follows:

      (a) Access to Information.  Because of the Optionee's business
          ---------------------                                     
   relationship with the Company and with the management of the Company,
   Optionee has had access to all material and relevant information concerning
   the Company, thereby enabling the Optionee to make an informed investment
   decision with respect to his investment in the Company; and all data
   requested by the Optionee from the Company or its representatives concerning
   the business and financial condition of the Company and the terms and
   conditions of the Option granted to him has been furnished. The Optionee
   acknowledges that he has had the opportunity to ask questions of and receive
   answers from, and to obtain additional information from, the Company or its
   representatives concerning the present and proposed business and financial
   condition of the Company.

      (b) Financial Sophistication.  The Optionee is knowledgeable and
          ------------------------                                    
   sophisticated in business and financial matters, such that he is capable of
   weighing the merits and risks of investing in the Shares.

      (c) Understanding of Investment Risks.  The Optionee understands
          ---------------------------------                           
   that:

          (i)   An investment in the Shares represents a highly speculative
      investment, and there can be no assurance as to the success of the Company
      in its business;

          (ii)  There will be possible future dilution in the net tangible book
      value per share compared to the per share option price;

                                      -5-
<PAGE>
 
          (iii) The option price should not be considered an indication of the
      actual value of the Shares issuable upon exercise.
               
      (d) Understanding of Nature of Shares.  The Optionee understands
          ---------------------------------                           
   that:
          
          (i)   The Shares issuable upon exercise of the Option may not yet have
      been registered under the Securities Act of 1933, as amended (the "Act") ,
      or any state securities laws and will only be issued and sold in reliance
      upon certain of the exemptions contained in the Act and under applicable
      state securities laws, and that the representations and warranties of the
      Optionee contained herein, which will have to be renewed as to the Shares
      at the time(s) of exercise of the Option, are essential to any claim of
      exemption by the Company under said Act and such state securities laws;
                
          (ii)  The Shares may be "restricted securities," as that term is
      defined in Rule 144 promulgated under the Act or otherwise subject to the
      provisions of Rule 144 promulgated under the Act;
               
          (iii) This Option cannot be exercised and the Shares will not be sold
      to the Optionee and the Optionee cannot resell or transfer the Shares
      without registration under the Act and applicable state securities laws or
      unless the Company receives an opinion of counsel acceptable to it (as to
      both counsel and the opinion) that such registration is not necessary;
                
          (iv)  The Shares and any certificates issued in replacement therefor,
      shall bear the following legend, in addition to any other legend required
      by law or otherwise deemed applicable by the Company:

          "The Shares represented by this certificate have not been
      registered under the Securities Act of 1933 (the "Act") or applicable
      state securities laws and may not be sold, transferred or otherwise
      disposed of unless a registration statement under the Act and applicable
      state securities laws with respect to such Shares has become effective or
      unless the Company is in receipt of an opinion of counsel satisfactory to
      it to the effect that such Shares may be sold without registration under
      the Act and applicable state securities laws."

          (v)   Only the Company can register the Shares under the Act
      and applicable state securities laws;

          (vi)  Except as otherwise herein set forth, the Company has
      not made any representations to the Optionee that the Company will

                                      -6-
<PAGE>
 
      register the Shares under the Act or any applicable state securities
      laws, or with respect to compliance with any exemption therefrom;

          (vii)  There are stringent conditions for Optionee's
      obtaining an exemption for the resale of the Shares under the Act and
      any applicable state securities laws; and

          (viii) The Company may, from time to time, make stop
      transfer notations in its transfer records to ensure compliance with
      the Act, any applicable state securities laws, and any additional
      restrictions agreed to with or imposed by the Company's institutional
      lenders, and state securities administrators.

      (e) Investment Intent.  The Optionee represents and warrants that:
          -----------------                                             
          
          (i)    He is acquiring the Option for his own account and not on 
      behalf of any other person;
       
          (ii)   He is acquiring the Option for investment and not with a view
      to distribution or with the intent to divide his participation with others
      by reselling or otherwise distributing the Shares;

          (iii)  Neither the Optionee nor anyone acting on his behalf has paid
      or will pay any commission or other remuneration to any person in
      connection with the acquisition of the Option or the Shares. 

      (f) Optionee understands at the time of exercise of this Option at
   the request of the Company he will have to make all the representations and
   warranties contained in this Paragraph 7 as if applicable to the Shares to be
   issued as a condition of their issuance by the Company.
          
   8.  Compliance with Securities Laws.  Anything in this Agreement to
       -------------------------------                                
the contrary notwithstanding, if, at any time specified herein for the issuance
of Shares to Optionee, any Federal or state securities law or any regulation or
requirement of the Securities and Exchange Commission or any other governmental
authority having jurisdiction shall require either the Company or Optionee to
take any action in connection with the Shares then to be issued, the issuance of
the Shares shall be deferred until that action shall have been taken; however,
the Company shall be under no obligation to take action, and the Company shall
have no liability whatsoever as a result of the nonissuance of the Shares,
except to refund to Optionee any consideration tendered in respect of the option
price.
     
   9.  Notices.  Any notice which either party hereto may be required or
       -------                                                          
permitted to give to the other shall be in writing, and may be delivered

                                      -7-
<PAGE>
 
personally or by mail, postage prepaid, certified mail, return receipt
requested, addressed as follows: to the President of the Company, or to the
Company (attention of the President), at 1150 Northmeadow Parkway, Suite 118,
Roswell, Georgia 30076, or at any other address as the Company, by notice to
Optionee, may designate in writing from time to time; to Optionee, at Optionee's
address as shown on the records of the Company, or at any other address as
Optionee, by notice to the Company, may designate in writing from time to time.
     
   10. Compliance with Section 422 of the Code.  Anything to the
       ---------------------------------------                  
contrary notwithstanding, the Incentive Option granted hereunder may not be
exercised in any manner which would cause the Incentive Option not to qualify as
an incentive stock option under Section 422 of the Internal Revenue Code of
1986, as amended.
     
   11. Successors.  This Agreement shall be binding upon and inure to
       ----------                                                    
the benefit of the heirs, legal representatives, successors and permitted
assigns of the parties.
     
   12. Severability.  In the event that any one or more of the
       ------------                                           
provisions or portion thereof contained in this Agreement shall for any reason
be held to be invalid, illegal or unenforceable in any respect, the same shall
not invalidate or otherwise affect any other provisions of this Agreement, and
this Agreement shall be construed as if the invalid, illegal or unenforceable
provision or portion thereof had never been contained herein.
     
   13. Entire Agreement.  Subject to the terms and conditions of the
       ----------------                                             
Plan, which is incorporated herein by reference, this Agreement expresses the
entire understanding and agreement of the parties hereto.  This Agreement may be
executed in two or more counterparts, each of which shall be deemed an original,
but all of which shall constitute one and the same instrument.
     
   14. Governing Law.  This Agreement shall be governed and construed in
       -------------                                                    
accordance with the laws of the State of Georgia in all respects.



                        [SIGNATURES ON FOLLOWING PAGE]

                                      -8-
<PAGE>
 
     IN WITNESS WHEREOF, the parties have executed and sealed this Agreement on
the date and year set forth above.

                                    COMPANY:

                                    COMMUNICATIONS CENTRAL INC.



                                    By:  /s/ Rodger L. Johnson
                                         ---------------------
                                         Rodger L. Johnson
                                         President and Chief Executive Officer


                                    Optionee:


                                    /s/ Anthony J. Palermo   (SEAL)
                                    ----------------------         
                                    ANTHONY J. PALERMO

                                      -9-
<PAGE>
 
                                  EXHIBIT "A"

                          COMMUNICATIONS CENTRAL INC.

                          FORM OF EXERCISE OF OPTION
                          --------------------------


Communications Central Inc.
1150 Northmeadow Parkway
Suite 118
Roswell, Georgia 30076

Gentlemen:

          Referring to the Stock Option Agreement dated January 2, 1996 between
Communications Central Inc. (the "Company") and the undersigned, granting to me
the right to purchase a total of 90,000 shares of common stock, $.01 par value,
of the Company at an option price of $4.50 per share, I hereby exercise my right
to purchase pursuant to said Agreement __________ shares at said price and
deliver to you herewith cash, or check payable to the Company, in the total
amount of $________, representing the full option price of said shares.  If I
have not delivered cash or a check payable to the Company with this notice, I
hereby request that the Company withhold the number of shares that have an
aggregate value equal to the aggregate option price of the number of shares for
which this notice is given from the number of shares issued to me.

   Date:
        -----------------------
                                    Signature
                                             -----------------------------
                                    Name
                                        ----------------------------------
                                    Address:
                                            ------------------------------
                                    Social Security No.:
                                                        ------------------

                                      -10-

<PAGE>
 
                                                                   EXHIBIT 10.15
 
                            STOCK OPTION AGREEMENT

    THIS STOCK OPTION AGREEMENT (the "Agreement") made and entered into as of 
the 15th day of January, 1996 by and between COMMUNICATIONS CENTRAL INC., a 
Georgia corporation (the "Company"); and C. DOUGLAS McKEEVER, a Georgia 
resident (the "Optionee").

                              W I T N E S S E T H:
                              - - - - - - - - - - 

     WHEREAS, the Company has adopted a stock option plan known as the
Communications Central Inc. 1993 Stock Option Plan, which Plan was amended and
restated as of October 11, 1995 (hereinafter referred to as the "Plan"), which
Plan has the purpose of advancing the interests of the Company and its
shareholders by strengthening the ability of the Company and its subsidiaries to
attract and retain officers and key employees of training, experience and
ability, and to furnish an additional incentive to those officers and key
employees of the Company and its subsidiaries upon whose judgment, initiative
and efforts the successful conduct and growth of its and their business largely
depend, by encouraging officers and key employees to have a material interest in
the increase in value of, and to become owners or increase their ownership of,
the Common Stock, $.01 par value, of the Company ("Common Stock"); and

     WHEREAS, Optionee is an officer or key employee of the Company or its
subsidiaries, and the Company desires to have Optionee remain as an officer or
key employee and to afford Optionee the opportunity to acquire or enlarge
Optionee's stock ownership in the Company, so that Optionee may have a direct
proprietary interest in the Company's success;

     NOW, THEREFORE, in consideration of the premises and of the covenants and
agreements hereinafter set forth, the parties hereto covenant and agree as
follows:

     1.   Grant of Option.  Subject to the terms and conditions set forth
          ---------------                                                
herein, the Company grants to Optionee a stock option (the "Option") to purchase
from the Company all or any part of 60,000 shares of Common Stock (the
"Shares"), as follows:

          (a) The Option to purchase 36,000 Shares shall be an incentive stock
     option as defined in Section 422 of the Internal Revenue Code of 1986, as
     amended (the "Incentive Option"); and
- -------------------------------------------------------------------------------

THIS OPTION AND ANY SHARES ACQUIRED UPON THE EXERCISE OF THIS OPTION MAY NOT
HAVE BEEN REGISTERED UNDER THE SECURITIES ACT OF 1933 OR UNDER ANY STATE
SECURITIES OR BLUE SKY LAWS.  NEITHER THIS OPTION NOR ANY OF SUCH SHARES MAY BE
SOLD, ASSIGNED, TRANSFERRED OR OTHERWISE DISPOSED OF IN THE ABSENCE OF
REGISTRATION UNDER SAID ACT AND UNDER THE APPLICABLE STATE SECURITIES OR BLUE
SKY LAWS OR EXEMPTIONS FROM SUCH REGISTRATION.
<PAGE>
 
        (b) The Option to purchase 24,000 Shares shall be a non-qualified stock
    option to which Section 421 of the Internal Revenue Code of 1986, as
    amended, does not apply (the "Non-Qualified Option").

2.  Term and Exercise of Option; Vesting.
    ------------------------------------ 

        (a) The term of the Option granted herein shall commence as of the date
    of this Agreement and end on January 15, 2006 (the "Option Period").

        (b) The Incentive Option to purchase 36,000 Shares shall vest over a
    four year period according to the following schedule:

             (i)    The Incentive Option to purchase 9,000 Shares shall vest on 
        January 15, 1997.

             (ii)    The Incentive Option to purchase 27,000 Shares shall vest
        at a rate of 750 Shares per month commencing February 1, 1997 and
        continuing on the first day of each succeeding calendar month through
        and including January 1, 2000.

        (c)    The Non-Qualified Option to purchase 24,000 Shares shall vest 
    according to the following schedule:

             (i)    The Non-Qualified Option to purchase 6,000 Shares shall vest
        effective on the sixty-fifth (65th) consecutive trading day that the
        Company's Common Stock shall have achieved a closing price, as published
        in the Wall Street Journal, at least equal to $7.25 per share during at
        least sixty-two (62) of the preceding sixty-five (65) such trading days.

             (ii)   The Non-Qualified Option to purchase an additional 6,000
        Shares shall vest effective on the sixty-fifth (65th) consecutive
        trading day that the Company's Common Stock shall have achieved a
        closing price, as published in the Wall Street Journal, at least equal
        to $9.25 per share, during at least sixty-two (62) of the preceding
        sixty-five (65) such trading days.

             (iii)  The Non-Qualified Option to purchase an additional 6,000
        Shares shall vest effective on the sixty-fifth (65th) consecutive
        trading day that the Company's Common Stock shall have achieved a
        closing price, as published in the Wall Street Journal, at least equal
        to $11.25 per share, during at least sixty-two (62) of the preceding
        sixty-five (65) such trading days .

                                      -2-
<PAGE>
 
            (iv)  The Non-Qualified Option to purchase an additional 6,000
        Shares shall vest effective on the sixty-fifth (65th) consecutive
        trading day that the Company's Common Stock shall have achieved a
        closing price, as published in the Wall Street Journal, at least equal
        to $13.25 per share.

            (d)    Optionee shall not be entitled to exercise any portion of the
    Option which is not fully vested in accordance with the schedules set forth
    in Paragraphs 2(b) and 2(c) above as of the date that Optionee's employment
    with the Company or any of its subsidiaries is terminated, whether by the
    Company for cause, not for cause, or otherwise, or whether by Optionee.

            (e)    Notwithstanding the vesting schedule set forth in Paragraphs
    2(b) and (c) above, but subject to the provisions of Paragraph 2(d) hereof,
    all Options shall automatically vest upon the earlier to occur of (i) the
    occurrence of the events which make the option immediately exercisable in
    full under the terms of the Plan; or (ii) January 15, 2001.

            (f)    An Option which is exercisable that is not exercised in a
    year may be exercised in any subsequent year during the Option Period.

            (g)    Subject to the provisions of Paragraphs 2(b) and 2(c) above,
    the Option hereby granted shall be exercised by Optionee delivering to the
    Board of Directors of the Company, from time to time, on any business day,
    written notice specifying the number of Shares Optionee then desires to
    purchase and reaffirming that the representations made in Paragraph 7 hereof
    are true and correct as of the date of exercising the Option. A copy of the
    form of written notice to be used is attached hereto as Exhibit "A."

    3.      Option Price.
            ------------   

            (a)    Optionee shall pay $5.25 per share (subject to adjustment
    pursuant to Paragraph 6 hereof) for the Shares acquired pursuant to this
    Agreement.

            (b)    Payment of the option price of the Shares shall be made in
    cash at the time an option is exercised, or through the use of a cashless
    exercise option, or upon such other terms and conditions as may be mutually
    agreeable to the Company and Optionee.

            (c)    To the extent that Shares are used in making full or partial
    payment of the option price, the Shares will be valued at the fair market
    value thereof on the date of exercise, determined by the Company's Board of
    Directors.

                                      -3-
<PAGE>
 
    4.    Termination of Option.
          --------------------- 

        (a)    Except as otherwise provided below, the Option hereby granted 
    shall terminate and be of no force or effect upon the happening of the 
    first of the following events:

          (i)    The expiration of the Option Period;

         (ii)    Three months after the effective date of termination of 
    Optionee's employment or position as an officer of the Company or any 
    subsidiary of the Company, except in the case of Optionee's death or total 
    and permanent disability.

        (iii)    If Optionee ceases to be an employee or officer of the 
    Company or any subsidiary of the Company by reason of death or if Optionee
    dies within three months of retirement with consent of the Company or any
    subsidiary of the Company, or if Optionee becomes permanently and totally
    disabled, any unexpired portion of the Option held by Optionee and not
    exercised may be exercised by a legatee or legatees under Optionee's last
    will and testament or by his personal representative or representatives (to
    the extent the option would have been exercisable by Optionee as of the date
    of Optionee's death or date that Optionee became totally and permanently
    disabled, as the case may be) at any time within one year after the date of
    Optionee's death or the date of Optionee's retirement with consent,
    whichever occurs first, or the date that Optionee became totally and
    permanently disabled.

        (b)    The Option evidenced hereby is nontransferable except as 
    provided in Paragraph 4(a)(iii) above with respect to the death of Optionee
    and shall be exercisable during the lifetime of Optionee only by Optionee.

    5.    Rights As a Shareholder.  Optionee shall have no rights as a
          -----------------------                                     
shareholder of the Company with respect to any Shares covered by this Option
until the issuance of a stock certificate to him for such Shares.

    6.    Change in Capitalization.
          ------------------------ 

        (a)    As provided in the second and third subparagraphs of Paragraph 
     3 of the Plan, and upon the occurrence of any of the conditions listed
     therein, the Committee in its sole discretion shall make any adjustments as
     may be appropriate in the number and kind of Shares as to which this Option
     shall be exercisable and in the option rights granted. These adjustments
     shall be made without change in the total price applicable to the Option
     and with a corresponding adjustment in the option price per Share. Any
     adjustment may provide for the elimination of fractional Shares.

                                      -4-
<PAGE>
 
        (b)    As provided in the fifth subparagraph of Paragraph 3 of the Plan,
     upon the occurrence of any of the conditions listed therein, this Option
     shall be immediately exercisable in accordance with that subparagraph,
     subject to the limitations imposed under this Section.

    7.    Investment Representations.  The Optionee hereby represents and
          --------------------------                                     
warrants to the Company as follows:

        (a)    Access to Information.  Because of the Optionee's business 
               ---------------------
    relationship with the Company and with the management of the Company,
    Optionee has had access to all material and relevant information concerning
    the Company, thereby enabling the Optionee to make an informed investment
    decision with respect to his investment in the Company; and all data
    requested by the Optionee from the Company or its representatives
    concerning the business and financial condition of the Company and the
    terms and conditions of the Option granted to him has been furnished. The
    Optionee acknowledges that he has had the opportunity to ask questions of
    and receive answers from, and to obtain additional information from, the
    Company or its representatives concerning the present and proposed business
    and financial condition of the Company.

        (b)    Financial Sophistication.  The Optionee is knowledgeable and
               ------------------------                                    
    sophisticated in business and financial matters, such that he is capable of
    weighing the merits and risks of investing in the Shares.

        (c)    Understanding of Investment Risks.  The Optionee understands 
               ---------------------------------   
    that:

               (i)    An investment in the Shares represents a highly 
        speculative investment, and there can be no assurance as to the success
        of the Company in its business;

              (ii)    There will be possible future dilution in the net 
        tangible book value per share compared to the per share option price;

             (iii)    The option price should not be considered an indication 
        of the actual value of the Shares issuable upon exercise.

                                      -5-
<PAGE>
 
        (d)    Understanding of Nature of Shares.  The Optionee understands 
               ---------------------------------
    that:

               (i)    The Shares issuable upon exercise of the Option may not 
        yet have been registered under the Securities Act of 1933, as amended
        (the "Act") , or any state securities laws and will only be issued and
        sold in reliance upon certain of the exemptions contained in the Act and
        under applicable state securities laws, and that the representations and
        warranties of the Optionee contained herein, which will have to be
        renewed as to the Shares at the time(s) of exercise of the Option, are
        essential to any claim of exemption by the Company under said Act and
        such state securities laws;

              (ii)    The Shares may be "restricted securities," as that term 
        is defined in Rule 144 promulgated under the Act or otherwise subject to
        the provisions of Rule 144 promulgated under the Act;

             (iii)    This Option cannot be exercised and the Shares will not 
        be sold to the Optionee and the Optionee cannot resell or transfer the
        Shares without registration under the Act and applicable state
        securities laws or unless the Company receives an opinion of counsel
        acceptable to it (as to both counsel and the opinion) that such
        registration is not necessary;

              (iv)    The Shares and any certificates issued in replacement 
        therefor, shall bear the following legend, in addition to any other
        legend required by law or otherwise deemed applicable by the Company:

              "The Shares represented by this certificate have not been 
        registered under the Securities Act of 1933 (the "Act") or applicable
        state securities laws and may not be sold, transferred or otherwise
        disposed of unless a registration statement under the Act and applicable
        state securities laws with respect to such Shares has become effective
        or unless the Company is in receipt of an opinion of counsel
        satisfactory to it to the effect that such Shares may be sold without
        registration under the Act and applicable state securities laws."

               (v)    Only the Company can register the Shares under the Act and
        applicable state securities laws;

              (vi)    Except as otherwise herein set forth, the Company has 
        not made any representations to the Optionee that the Company will
        register the Shares under the Act or any applicable state securities
        laws, or with respect to compliance with any exemption therefrom;

             (vii)    There are stringent conditions for Optionee's obtaining an
        exemption for the resale of the Shares under the Act and any applicable
        state securities laws; and

                                      -6-
<PAGE>
 
            (viii)    The Company may, from time to time, make stop transfer
        notations in its transfer records to ensure compliance with the Act, any
        applicable state securities laws, and any additional restrictions agreed
        to with or imposed by the Company's institutional lenders, and state
        securities administrators.

        (e)    Investment Intent.  The Optionee represents and warrants that:
               -----------------                                             

               (i)    He is acquiring the Option for his own account and not on 
        behalf of any other person;

              (ii)    He is acquiring the Option for investment and not with a 
        view to distribution or with the intent to divide his participation with
        others by reselling or otherwise distributing the Shares;

             (iii)    Neither the Optionee nor anyone acting on his behalf has 
        paid or will pay any commission or other remuneration to any person in
        connection with the acquisition of the Option or the Shares.

        (f)    Optionee understands at the time of exercise of this Option at 
    the request of the Company he will have to make all the representations and
    warranties contained in this Paragraph 7 as if applicable to the Shares to
    be issued as a condition of their issuance by the Company.

    8.    Compliance with Securities Laws.  Anything in this Agreement to
          -------------------------------                                
the contrary notwithstanding, if, at any time specified herein for the issuance
of Shares to Optionee, any Federal or state securities law or any regulation or
requirement of the Securities and Exchange Commission or any other governmental
authority having jurisdiction shall require either the Company or Optionee to
take any action in connection with the Shares then to be issued, the issuance of
the Shares shall be deferred until that action shall have been taken; however,
the Company shall be under no obligation to take action, and the Company shall
have no liability whatsoever as a result of the nonissuance of the Shares,
except to refund to Optionee any consideration tendered in respect of the option
price.

    9.    Notices.  Any notice which either party hereto may be required or
          -------                                                          
permitted to give to the other shall be in writing, and may be delivered
personally or by mail, postage prepaid, certified mail, return receipt
requested, addressed as follows: to the President of the Company, or to the
Company (attention of the President), at 1150 Northmeadow Parkway, Suite 118,
Roswell, Georgia 30076, or at any other address as the Company, by notice to
Optionee, may designate in writing from time to time; to Optionee, at Optionee's
address as shown on the records of the Company, or at any other address as
Optionee, by notice to the Company, may designate in writing from time to time.

                                      -7-
<PAGE>
 
      10.   Compliance with Section 422 of the Code.  Anything to the
            ---------------------------------------                  
contrary notwithstanding, the Incentive Option granted hereunder may not be
exercised in any manner which would cause the Incentive Option not to qualify as
an incentive stock option under Section 422 of the Internal Revenue Code of
1986, as amended.

      11.   Successors.  This Agreement shall be binding upon and inure to
            ----------                                                    
the benefit of the heirs, legal representatives, successors and permitted
assigns of the parties.

      12.   Severability.  In the event that any one or more of the
            ------------                                           
provisions or portion thereof contained in this Agreement shall for any reason
be held to be invalid, illegal or unenforceable in any respect, the same shall
not invalidate or otherwise affect any other provisions of this Agreement, and
this Agreement shall be construed as if the invalid, illegal or unenforceable
provision or portion thereof had never been contained herein.

      13.   Entire Agreement.  Subject to the terms and conditions of the
            ----------------                                             
Plan, which is incorporated herein by reference, this Agreement expresses the
entire understanding and agreement of the parties hereto.  This Agreement may be
executed in two or more counterparts, each of which shall be deemed an original,
but all of which shall constitute one and the same instrument.

      14.   Governing Law.  This Agreement shall be governed and construed in
            -------------                                                    
accordance with the laws of the State of Georgia in all respects.



                         [SIGNATURES ON FOLLOWING PAGE]

                                      -8-
<PAGE>
 
  IN WITNESS WHEREOF, the parties have executed and sealed this Agreement on 
the date and year set forth above.

                                       COMPANY:

                                       COMMUNICATIONS CENTRAL INC.



                                       By: /s/ Rodger L. Johnson
                                           ---------------------
                                           Rodger L. Johnson
                                           President and Chief Executive Officer


                                       Optionee:


                                       /s/ C. Douglas McKeever        (SEAL)
                                       ------------------------------------ 
                                       C. Douglas McKeever

                                      -9-
<PAGE>
 
                                  EXHIBIT "A"

                          COMMUNICATIONS CENTRAL INC.

                          FORM OF EXERCISE OF OPTION
                          --------------------------


Communications Central Inc.
1150 Northmeadow Parkway
Suite 118
Roswell, Georgia 30076


Gentlemen:

     Referring to the Stock Option Agreement dated January 15, 1996 between
Communications Central Inc. (the "Company") and the undersigned, granting to me
the right to purchase a total of 60,000 shares of common stock, $.01 par value,
of the Company at an option price of $5.25 per share, I hereby exercise my right
to purchase pursuant to said Agreement __________ shares at said price and
deliver to you herewith cash, or check payable to the Company, in the total
amount of $________, representing the full purchase price of said shares.  If I
have not delivered cash or a check payable to the Company with this notice, I
hereby request that the Company withhold the number of shares that have an
aggregate value equal to the aggregate option price of the number of shares for
which this notice is given from the number of shares issued to me.

Date:
     ---------------------

                                       Signature
                                                ------------------------------

                                       Name
                                            ----------------------------------

                                       Address:
                                                ------------------------------

                                       Social Security No.:
                                                           -------------------

                                      -10-

<PAGE>
 
                                                                    Exhibit 11.1

                         COMMUNICATIONS CENTRAL INC. 

                 COMPUTATION OF HISTORICAL EARNINGS PER SHARE
                   (In thousands, except per share amounts)

<TABLE>
<CAPTION>
                                                                 YEAR ENDED JUNE 30
                                             ----------------------------------------------------------------- 
                                                   1996         1995         1994         1993         1992
                                             -----------------------------------------------------------------
<S>                                          <C>              <C>          <C>        <C>          <C> 
Primary and fully diluted:
 Weighted average common stock
  outstanding during the period                   6,055        5,714        3,100         441          441
Net effect of dilutive stock options
  and stock warrants computed in
  accordance with the treasury stock
  method                                              -          350          280           -            -
Dilutive effect of common stock
  equivalents issued subsequent to
  NovemberE1,E1992 computed in
  accordance with the treasury stock
  method as required by the SEC(1)                    -            -          254         552          552
                                             ----------------------------------------------------------------- 
Total                                             6,055        6,064        3,634         993          993
                                             ================================================================= 
 
Net income (loss)                              $(17,946)      $3,172       $2,779     $ 1,084      $(1,627)
Less: Accretion on redeemable warrants                -            -         (144)       (202)        (136)
Less: Preferred stock dividends                       -            -         (615)       (923)        (622)
Less: Accretion on redeemable preferred
  stock                                               -            -         (985)     (1,355)        (874)
                                             ----------------------------------------------------------------- 
Net income (loss) available for common
  stock and common stock equivalents           $(17,946)      $3,172       $1,035     $(1,396)     $(3,259)
                                             =================================================================
Per share amount                               $  (2.96)      $ 0.52       $ .028     $  (.41)     $  (.28)
                                             =================================================================
</TABLE>

(1)  Pursuant to Securities and Exchange Commission Staff Accounting Bulletin
     No. 83, common stock equivalents issued at prices below the assumed initial
     public offering price per share ("cheap stock") during the twelve month
     period immediately preceding the initial filing date of the Company's
     Registration Statement for its public offering have been included as
     outstanding for all periods presented prior to the initial public offering.

<PAGE>
 
                                                                    Exhibit 11.2

                          COMMUNICATIONS CENTRAL INC.



                 COMPUTATION OF SUPPLEMENTAL EARNINGS PER SHARE
                    (In thousands, except per share amounts)

<TABLE>
<CAPTION>
                                                                                     YEAR ENDED JUNE 30
                                                                           1996             1995             1994
                                                               -------------------------------------------------------------
                                               
<S>                                                            <C>                         <C>              <C>  
Primary and fully diluted:
 Weighted average common stock outstanding
  during the period                                                        6,055            5,714            2,993 
 Net effect of dilutive stock options and stock warrants             
   computed in accordance with the treasury stock method                       -              350              279
 Securities converted into or exercised for common
   stock upon initial consummation of initial public
   offering (1)                                                                -                -            1,630           
 Dilutive effect on common stock equivalents issued
   subsequent to NovemberE1,E1992 computed in
   accordance with the treasury stock method as
   required by the SEC not included above (2)                                  -                -               48
                                                               -------------------------------------------------------------
Total                                                                      6,055            6,064            4,950 
                                                               =============================================================  
Net income                                                              $(17,946)          $3,172           $2,779
Plus: Reduction in interest expense from conversion
  of notes payable                                                             -                -               47           
Plus: Reduction in interest expense from options
  converted                                                                    -                -                2           
                                                               -------------------------------------------------------------
Net income available for common stock and common
 stock equivalents                                                      $(17,946)          $3,172           $2,828
                                                               =============================================================
Per share amount                                                          $(2.96)          $ 0.52           $ 0.57
                                                               ============================================================= 
</TABLE>

(1)  Supplemental earnings per share reflects securities converted into or
     exercised for common stock upon consummation of the initial public offering
     as if such conversion or exercise had occurred at the beginning of fiscal
     1993, the period immediately preceding the initial public offering.

(2)  Pursuant to Securities and Exchange Commission Staff Accounting Bulletin
     No. 83, common stock equivalents issued at prices below the assumed initial
     public offering price per share ("cheap stock") during the twelve month
     period immediately preceding the initial filing date of the CompanyOs
     Registration Statement for its public offering have been included as
     outstanding for all periods presented prior to the initial public offering.

<PAGE>
 
                                                                      Exhibit 21


                      LIST OF SUBSIDIARIES OF THE COMPANY
                      -----------------------------------
                                        
                        Central Payphone Services, Inc.
                    Communications Central of Georgia, Inc.
                            InVision Telecom, Inc.
                             Pay Phones Plus, Inc.

<PAGE>
 
                                                                    EXHIBIT 23.1


Consent of Independent Auditors

We consent to the incorporation by reference in the Registration Statements
(Form S-8 No. 33-80462, 33-80568, and 33-80564) pertaining to the Discounted
Stock Option Plan for Directors, 1991 Incentive Stock Option Plan and 1993 Stock
Option Plan of Communications Central Inc. of our report dated August 19, 1996
(except for Notes 4 and 13, as to which the date is October 8, 1996) with
respect to the consolidated financial statements and schedules of Communications
Central Inc. in the Annual Report (Form 10-K) for the year ended June 30, 1996.


                                            Ernst & Young, LLP

Atlanta, Georgia
October 8, 1996

<TABLE> <S> <C>

<PAGE>
<ARTICLE>  5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
CONDENSED STATEMENT OF INCOME FOR THE TWELVE MONTHS ENDED JUNE 30, 1996 & THE
CONDENSED BALANCE SHEET AS OF JUNE 30, 1996 AND IS QUALIFIED IN ITS ENTIRETY BY 
REFERENCE OF SUCH FINANCIAL STATEMENTS.
</LEGEND>
       
<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                          JUN-30-1996
<PERIOD-START>                             JUL-01-1995
<PERIOD-END>                               JUN-30-1996
<CASH>                                       2,266,327
<SECURITIES>                                         0
<RECEIVABLES>                               12,752,382
<ALLOWANCES>                                (2,140,000)
<INVENTORY>                                  1,437,637
<CURRENT-ASSETS>                            14,457,223
<PP&E>                                      73,262,895
<DEPRECIATION>                              29,922,368
<TOTAL-ASSETS>                             109,727,603
<CURRENT-LIABILITIES>                       12,993,274
<BONDS>                                              0
                                0
                                          0
<COMMON>                                        60,545
<OTHER-SE>                                  26,476,395
<TOTAL-LIABILITY-AND-EQUITY>               109,727,603
<SALES>                                    105,339,571
<TOTAL-REVENUES>                           105,339,571
<CGS>                                       58,222,640
<TOTAL-COSTS>                              102,680,578
<OTHER-EXPENSES>                            14,183,996
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                           6,343,142
<INCOME-PRETAX>                            (17,868,145)
<INCOME-TAX>                                    78,352
<INCOME-CONTINUING>                        (17,946,497)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                               (17,946,497)
<EPS-PRIMARY>                                    (2.96)
<EPS-DILUTED>                                    (2.96)
        

</TABLE>


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