COMMUNICATIONS CENTRAL INC
SC 14D9, 1997-03-20
COMMUNICATIONS SERVICES, NEC
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                      SECURITIES AND EXCHANGE COMMISSION 
                            WASHINGTON, D.C. 20549 

                                --------------

                                SCHEDULE 14D-9 
                    Solicitation/Recommendation Statement 
                     Pursuant to Section 14(d)(4) of the 
                       Securities Exchange Act of 1934 

                                --------------

                         COMMUNICATIONS CENTRAL INC. 
                          (Name of Subject Company) 

                         COMMUNICATIONS CENTRAL INC. 
                      (Name of Person Filing Statement) 

                    COMMON STOCK, PAR VALUE $.01 PER SHARE 
                        (Title of Class of Securities) 
                                 203388 10 3 
                    (Cusip Number of Class of Securities) 

                                --------------

                              RODGER L. JOHNSON 
                    PRESIDENT AND CHIEF EXECUTIVE OFFICER 
                         COMMUNICATIONS CENTRAL INC. 
                           1150 NORTHMEADOW PARKWAY 
                                  SUITE 118 
                            ROSWELL, GEORGIA 30076 
                                (770) 442-7300 
          (Name, Address and Telephone Number of Persons Authorized 
            to Receive Notices and Communications on Behalf of the 
                        Person Filing this Statement) 

                                --------------

                                   Copy to: 
                           J. STEPHEN HUFFORD, ESQ. 
                              HUNTON & WILLIAMS 
                          600 PEACHTREE STREET, N.E. 
                                  SUITE 4100 
                            ATLANTA, GEORGIA 30308 

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                                 INTRODUCTION 

   This Solicitation/Recommendation Statement on Schedule 14D-9 (this 
"Schedule 14D-9") relates to an offer by PhoneTel Acquisition Corp., a 
Georgia corporation (the "Purchaser") and a wholly-owned subsidiary of 
PhoneTel Technologies, Inc., an Ohio corporation (the "Parent" or 
"PhoneTel"), to purchase all of the Shares (as defined below) of 
Communications Central Inc., a Georgia corporation (the "Company"). 
Capitalized terms used herein and not otherwise defined herein shall have the 
meanings assigned to them in the Offer to Purchase dated March 20, 1997, a 
copy of which is filed as Exhibit (a)(1) to this Schedule 14D-9 (the "Offer 
to Purchase"). 

ITEM 1. SECURITY AND SUBJECT COMPANY. 

   The name of the subject company is Communications Central Inc., a Georgia 
corporation. The address of the principal executive office of the Company is 
1150 Northmeadow Parkway, Suite 118, Roswell, Georgia 30076. The title of the 
class of equity securities to which this Statement relates is the common 
stock, par value $.01 per share (the "Common Stock"), of the Company. 

ITEM 2. TENDER OFFER OF THE BIDDER. 

   This Statement relates to the tender offer disclosed in the Tender Offer 
Statement on Schedule 14D-1 dated March 20, 1997 (as amended or supplemented, 
the "Schedule 14D-1") filed with the Securities and Exchange Commission (the 
"Commission") by PhoneTel and the Purchaser relating to an offer by the 
Purchaser to purchase all outstanding shares of the Company's Common Stock 
(the "Shares") at $12.85 per share, net to the seller in cash, without 
interest (the "Offer Price"), upon the terms and subject to the conditions 
set forth in the Offer to Purchase and the related letter of transmittal 
(which, together with any amendments or supplements thereto, collectively 
constitute the "Offer"). The principal executive offices of each of the 
Purchaser and Parent are located at 1127 Euclid Avenue, Suite 650, Cleveland, 
Ohio 44115-1601. Unless the context otherwise requires, all references to 
Shares in this Schedule 14D-9 shall include the associated rights to purchase 
shares of Common Stock of the Company (the "Rights"), and all references to 
the Rights shall include all benefits that may inure to the holders of the 
Rights pursuant to the Shareholder Rights Agreement dated as of July 25, 1995 
between the Company and First Union National Bank of North Carolina, as 
amended by Amendment No. 1 thereto dated as of March 13, 1997 (the "Rights 
Agreement"). 

   The Offer is being made pursuant to the Agreement and Plan of Merger dated 
as of March 14, 1997 (the "Merger Agreement"), by and among the Company, the 
Parent and the Purchaser. A copy of the Merger Agreement is filed as Exhibit 
(c)(1) to this Schedule 14D-9 and is incorporated herein by reference in its 
entirety. Pursuant to the Merger Agreement, upon the satisfaction or waiver 
of certain conditions, the Purchaser and the Company will consummate a merger 
(the "Merger"). The Merger Agreement is summarized in Item 3 of this Schedule 
14D-9. 

ITEM 3. IDENTITY AND BACKGROUND. 

   (a) The name and business address of the Company, which is the person 
filing this Schedule 14D-9, are set forth in Item 1 above. 

   (b) Descriptions of (i) the Merger Agreement, (ii) the Escrow Agreement by 
and among First Union National Bank of Georgia, as Escrow Agent, the Company 
and the Parent, (iii) certain employment and stock option agreements between 
the Company and certain of its officers, (iv) the Company's indemnification 
and insurance arrangements with and for its directors and executive officers 
and (v) Non-Competition Agreements between the Parent and certain of the 
Company's officers are set forth below. Except as described herein, there are 
no material contracts, agreements, arrangements or understandings, or any 
potential or actual conflicts of interest between the Company or its 
affiliates and the Company, the Parent, the Purchaser or any of their 
respective executive officers, directors or affiliates. 

MERGER AGREEMENT 

   The following is a summary of certain provisions of the Merger Agreement. 
The summary is qualified in its entirety by reference to the Merger Agreement 
which is filed as Exhibit (c)(1) to this Schedule 14D-9 

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and incorporated herein by reference. The Merger Agreement may be examined 
and copies may be obtained at the places and in the manner set forth in 
Section 8 of the Offer to Purchase. 

   The Offer. The Merger Agreement provides that the Purchaser will commence 
the Offer and that, upon the terms and subject to the prior satisfaction or 
waiver of the conditions of the Offer, the Purchaser will purchase all Shares 
validly tendered pursuant to the Offer. The Merger Agreement provides that, 
without the written consent of the Company, the Purchaser will not decrease 
the Offer Price, decrease the number of Shares sought in the Offer, amend or 
waive the Minimum Condition (as defined below), or amend any condition of the 
Offer in a manner adverse to the holders of Shares, except that (i) PhoneTel 
or the Purchaser can waive the Minimum Condition without the written consent 
of the Company in the event that at least 50.1% of the Shares outstanding on 
a fully diluted basis are validly tendered and not withdrawn on or prior to 
the expiration of the Offer and (ii) if on the initial scheduled expiration 
date of the Offer all conditions to the Offer shall not have been satisfied 
or waived, the Purchaser may, from time to time, in its sole discretion, 
extend the expiration date for one or more periods totalling not more than 
thirty days or as may reasonably be necessary to comply with any legal or 
regulatory requirements. The Merger Agreement provides that if, immediately 
prior to the expiration date of the Offer, as it may be extended, the Shares 
tendered and not withdrawn pursuant to the Offer equal more than 75% of the 
outstanding Shares but less than 90%, the Purchaser may extend the Offer for 
a period not to exceed 20 business days. Notwithstanding the foregoing, the 
Merger Agreement provides that the Offer may not be extended beyond the date 
of termination of the Merger Agreement pursuant to the terms thereof. 

   Conditions to the Offer. Notwithstanding any other provisions of the 
Offer, and in addition to (and not in limitation of) the Purchaser's rights 
to extend and amend the Offer at any time in its sole discretion (subject to 
the provisions of the Merger Agreement), the Purchaser shall not be required 
to accept for payment or, subject to any applicable rules and regulations of 
the Commission, including Rule 14e-1(c) under the Securities Exchange Act of 
1934, as amended (the "Exchange Act") that relates to the Purchaser's 
obligation to pay for or return tendered Shares promptly after termination or 
withdrawal of the Offer, pay for, and may delay the acceptance for payment of 
or, subject to the restriction referred to above, the payment for, any 
tendered Shares, and may terminate or amend the Offer as to any Shares not 
then paid for, if (i) any applicable waiting period under the 
Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, and the 
regulations thereunder (the "HSR Act"), has not expired or terminated, (ii) 
there has not been validly tendered and not withdrawn prior to the expiration 
of the Offer, that number of Shares which represents at least seventy-five 
percent (75%) of the Shares outstanding in a fully diluted basis (as used 
herein "fully diluted basis" takes into account issued and outstanding Shares 
and Shares subject to issuance under outstanding options and warrants (the 
"Minimum Condition"), (iii) PhoneTel has not received financing sufficient in 
amount to enable it and the Purchaser to consummate the Offer and the Merger 
and to refinance certain indebtedness for borrowed money of the Company and 
to pay related fees and expenses (the "Financing Condition") or (iv) at any 
time on or after the date of the Merger Agreement and before the time of 
acceptance for payment for any such Shares, any of the following events shall 
occur or shall be determined by the Purchaser, in its judgment reasonably 
exercised, to have occurred: 

   (a) any threatened or pending suit, action or proceeding by any court, 
arbitral tribunal, administrative agency or commission or other governmental 
or regulatory authority or agency (i) seeking to prohibit or place material 
limitations on PhoneTel's or Purchaser's ownership or operation of the 
Company, (ii) challenging the acquisition of the Shares by PhoneTel or the 
Purchaser or (iii) seeking to place limitations on the ability of PhoneTel or 
the Purchaser to fully exercise rights in connection with the Shares; 

   (b) any statute, rule, regulation, judgment, order or injunction is 
enacted, entered, promulgated or deemed applicable that directly or 
indirectly is likely to result in the consequences referred to in paragraph 
(a) above; 

   (c) any general suspension of trading on the New York Stock Exchange, the 
American Stock Exchange or the Nasdaq Stock Market, Inc. National Market for 
a period in excess of 24 hours or any decline in the Dow Jones Industrial 
Average or the Standard & Poor's Index of 400 Industrial Companies or in the 
New York Stock Exchange Composite Index in excess of 15%; 

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   (d) any event or events occurring after the date of the Merger Agreement 
that individually or in the aggregate would be materially adverse to the 
Company and its subsidiaries taken as a whole; 

   (e) the Board of Directors of the Company withdraws or adversely modifies 
its recommendation of the Offer, the Merger or the Merger Agreement; 

   (f) the representations and warranties of the Company are not true and 
correct; 

   (g) the Company fails to perform any obligation or covenant under the 
Merger Agreement; 

   (h) any person acquires beneficial ownership of at least 20% of the 
Company's Common Stock; or 

   (i) the Merger Agreement is terminated in accordance with its terms. 

   The Merger. Following the consummation of the Offer, the Merger Agreement 
provides that, subject to the terms and conditions thereof, at the election 
of PhoneTel and in accordance with Georgia law, in the event that PhoneTel 
shall acquire, directly or indirectly, at least 90% of the outstanding Shares 
of the Company, at the effective time of the Merger (the "Effective Time"), 
the Company shall be merged with and into the Purchaser and, as a result of 
the Merger, the separate corporate existence of the Company shall cease and 
the Purchaser shall continue as the surviving corporation (sometimes referred 
to as the "Purchaser Surviving Corporation" or the "Surviving Corporation"). 

   In the event that PhoneTel does not so elect or does not acquire at least 
90% of the outstanding Shares, then at the Effective Time the Purchaser will 
be merged with and into the Company and the separate corporate existence of 
the Purchaser will cease and the Company will continue as the surviving 
corporation (sometimes referred to as the "Company Surviving Corporation" or 
the "Surviving Corporation"). 

   The respective obligations of PhoneTel and the Purchaser, on the one hand, 
and the Company, on the other hand, to effect the Merger are subject to the 
satisfaction on or prior to the Closing Date (as defined in the Merger 
Agreement) of each of the following conditions, any and all of which may be 
waived, in whole or in part, jointly by PhoneTel and the Company to the 
extent permitted by applicable law: (i) the Merger Agreement shall have been 
approved and adopted by the requisite vote of the holders of Shares, if 
required by applicable law, in order to consummate the Merger; (ii) no 
statute, rule or regulation shall have been enacted or promulgated by any 
governmental authority which prohibits the consummation of the Merger, and 
there shall be no order or injunction of a court of competent jurisdiction in 
effect precluding the consummation of the Merger; (iii) PhoneTel, the 
Purchaser or their affiliates shall have purchased Shares pursuant to the 
Offer, unless such failure to purchase is a result of a breach of PhoneTel's 
and the Purchaser's obligations under the Merger Agreement; and (iv) the 
applicable waiting period under the HSR Act shall have expired or been 
terminated. 

   In addition, the obligations of PhoneTel and the Purchaser to consummate 
the Merger are subject to the fulfillment of the condition, which may be 
waived by PhoneTel and the Purchaser, that the Company comply with its 
obligations regarding the Company's or any of its Subsidiaries' outstanding 
options and warrants, stock option plans and any other plan, program or 
arrangement providing for the issuance or grant of any other interest in 
respect of the capital stock of the Company or any of its Subsidiaries, as 
more fully described below. 

   At the Effective Time, (i) each issued and outstanding Share (other than 
Shares that are owned by the Company as treasury stock, any Shares owned by 
PhoneTel, the Purchaser or any other wholly owned Subsidiary of PhoneTel, or 
any Shares which are held by shareholders exercising dissenters' rights under 
Georgia law) will be converted into the right to receive the price per share 
paid pursuant to the Offer and (ii) each issued and outstanding share of the 
common stock, par value $.01 per share, of the Purchaser will be converted 
into one share of common stock of the Company Surviving Corporation or shall 
remain outstanding and constitute shares of the Purchaser Surviving 
Corporation, as the case may be, and shall constitute the only outstanding 
shares of capital stock of the Surviving Corporation. 

   The Company's Board of Directors. The Merger Agreement provides that 
promptly after the purchase by the Purchaser of at least a majority of the 
outstanding Shares, PhoneTel shall be entitled to 

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designate such number of directors, rounded up to the next whole number, on 
the Company's Board of Directors as is equal to the product of the total 
number of directors on the Company's Board of Directors (giving effect to the 
directors designated by PhoneTel) multiplied by the percentage that the 
number of Shares so accepted for payment bears to the total number of Shares 
then outstanding. The Company will, upon request of the Purchaser, promptly 
use its best reasonable efforts, including amending its By-laws, if 
necessary, either to increase the size of the Company's Board of Directors or 
secure the resignations of such number of its incumbent directors, or both, 
as is necessary to enable PhoneTel's designees to be elected to the Company's 
Board of Directors. In the event that PhoneTel's designees are elected to the 
Company's Board of Directors, until the Effective Time, the Company's Board 
of Directors will have at least three directors who were directors on the 
date of the Merger Agreement and who would constitute Continuing Directors 
for purposes of Article VII of the Company's Articles of Incorporation. The 
Company's obligation to appoint PhoneTel's designees to the Company's Board 
of Directors is subject to compliance with Section 14(f) of the Exchange Act 
and Rule 14f-1 promulgated thereunder. 

   Shareholders' Meeting. Pursuant to the Merger Agreement, the Company will, 
if required by applicable law in order to consummate the Merger, duly call, 
give notice of, convene and hold a special meeting of its shareholders as 
promptly as practicable following the acceptance for payment and purchase of 
Shares by the Purchaser pursuant to the Offer for the purpose of considering 
and taking action upon the approval of the Merger and the adoption of the 
Merger Agreement. The Merger Agreement provides that the Company will, if 
required by applicable law in order to consummate the Merger, prepare and 
file with the Commission a preliminary proxy or information statement (the 
"Proxy Statement") relating to the Merger and the Merger Agreement and use 
its best efforts (i) to obtain and furnish the information required to be 
included by the Commission in the Proxy Statement and, after consultation 
with PhoneTel, to respond promptly to any comments made by the Commission 
with respect to the preliminary Proxy Statement and cause a definitive Proxy 
Statement to be mailed to its shareholders, provided that no amendment or 
supplement to the Proxy Statement will be made by the Company without 
consultation with PhoneTel and its counsel and (ii) to obtain the necessary 
approvals of the Merger and the Merger Agreement by its shareholders. If the 
Purchaser acquires at least a majority of the outstanding Shares, the 
Purchaser will have sufficient voting power to approve the Merger, even if no 
other shareholder votes in favor of the Merger. The Company has agreed to 
include in the Proxy Statement the recommendation of the Company's Board of 
Directors that shareholders of the Company vote in favor of the approval of 
the Merger and the adoption of the Merger Agreement. PhoneTel has agreed that 
it will vote, or cause to be voted, all of the Shares then owned by it, the 
Purchaser or any of its other Subsidiaries and affiliates in favor of the 
approval of the Merger and the adoption of the Merger Agreement. 

   The Merger Agreement provides that in the event that PhoneTel, the 
Purchaser or any other Subsidiary of PhoneTel acquires at least 90% of the 
outstanding Shares, pursuant to the Offer or otherwise, PhoneTel, the 
Purchaser and the Company will, at the request of PhoneTel and subject to the 
terms of the Merger Agreement, take all necessary and appropriate action to 
cause the Merger to become effective as soon as practicable after such 
acquisition, without a meeting of shareholders of the Company, in accordance 
with Georgia law. 

   Options and Warrants. Pursuant to the Merger Agreement, at the Effective 
Time, each holder of then outstanding options (collectively, the "Options") 
or warrants (collectively, the "Warrants") to purchase Shares granted by the 
Company, whether or not then exercisable, will be entitled to receive, and 
will receive, in settlement of each Option or Warrant an amount in cash equal 
to the difference between the Offer Price and the per Share exercise price of 
such Option or Warrant. Prior to the Effective Time, the Company shall use 
its best efforts to obtain all necessary consents or releases from holders of 
outstanding Options or Warrants, to the extent required by the terms of the 
plans or agreements governing such Options or Warrants, as the case may be, 
or pursuant to the terms of any Option or Warrant granted thereunder. Except 
as may be otherwise agreed to by PhoneTel or the Purchaser and the Company, 
the Company shall take all action necessary to ensure that: (i) the Company's 
1991 Stock Option Plan, 1993 Stock Option Plan, as amended and restated as of 
October 11, 1995, and the Stock Option Plan for Directors (collectively, the 
"Stock Option Plans") shall have been terminated as of the Effective Time and 
the provisions in any other plan, program or arrangement providing for the 
issuance 

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or grant of any other interest in respect of the capital stock of the Company 
or any of its Subsidiaries shall be cancelled as of the Effective Time and 
(ii) following the Effective Time, (a) no participant in any Stock Option 
Plan or other plans, programs or arrangements shall have any right thereunder 
to acquire equity securities of the Company, the Surviving Corporation or any 
Subsidiary thereof and all such plans shall have been terminated, and (b) the 
Company will not be bound by any convertible security, option, warrant, right 
or agreement which would entitle any person to own any capital stock of the 
Company, the Surviving Corporation or any Subsidiary thereof. 

   Interim Operations; Covenants. Pursuant to the Merger Agreement, the 
Company has agreed that, except as expressly contemplated or provided by the 
Merger Agreement or agreed to in writing by PhoneTel, prior to the time the 
designees of the Purchaser constitute a majority of the Company's Board of 
Directors (the "Appointment Date"), the business of the Company and its 
Subsidiaries will be conducted only in the ordinary and usual course and to 
the extent consistent therewith, each of the Company and its Subsidiaries 
will use its best efforts to preserve its business organization intact and 
maintain its existing relations with customers, suppliers, employees, 
creditors and business partners, and (a) the Company will not, directly or 
indirectly, (i) issue, sell, transfer or pledge or agree to sell, transfer or 
pledge any treasury stock of the Company or any capital stock of any of its 
Subsidiaries beneficially owned by it, except upon the exercise of Warrants 
or Options or other rights to purchase shares of Common Stock outstanding on 
the date of the Merger Agreement; (ii) amend its Articles of Incorporation or 
By-laws or similar organizational documents; or (iii) split, combine or 
reclassify the outstanding Shares or any outstanding capital stock of any of 
the Subsidiaries of the Company; and (b) neither the Company nor any of its 
Subsidiaries shall (i) declare, set aside or pay any dividend or other 
distribution payable in cash, stock or property with respect to its capital 
stock; (ii) issue, sell, pledge, dispose of or encumber any additional shares 
of, or securities convertible into or exchangeable for, or options, warrants, 
calls, commitments or rights of any kind to acquire, any shares of capital 
stock of any class of the Company or its Subsidiaries, other than Shares 
reserved for issuance on the date of the Merger Agreement pursuant to the 
exercise of Warrants or Options outstanding on the date of the Merger 
Agreement; (iii) transfer, lease, license, sell, or dispose of any assets, or 
incur any indebtedness or other liability other than in the ordinary course 
of business, or mortgage, pledge or encumber any assets or modify any 
indebtedness; (iv) redeem, purchase or otherwise acquire, directly or 
indirectly, any of its capital stock; (v) grant any increase in the 
compensation payable or to become payable by the Company or any of its 
Subsidiaries to any of its executive officers or adopt any new or amend or 
otherwise increase or accelerate the payment or vesting of the amounts 
payable or to become payable under any existing bonus, incentive 
compensation, deferred compensation, severance, profit sharing, stock option, 
stock purchase, insurance, pension, retirement or other employee benefit 
plan, agreement or arrangement; (vi) enter into any employment or severance 
agreement with or, except in accordance with the existing written policies of 
the Company, grant any severance or termination pay to any officer, director 
or employee of the Company or any of its Subsidiaries; (vii) permit any 
insurance policy naming it as a beneficiary or a loss payable payee to be 
cancelled or terminated without notice to PhoneTel; (viii) enter into any 
contract or transaction relating to the purchase of assets other than in the 
ordinary course of business; (ix) change any of the accounting methods used 
by it unless required by generally accepted accounting principles ("GAAP"), 
make any material tax election, change any material tax election already 
made, adopt any material tax accounting method, change any material tax 
accounting method unless required by GAAP, enter into any closing agreement, 
settle any tax claim or assessment or consent to any tax claim or assessment 
or any waiver of the statute of limitations for any such claim or assessment; 
or (x) enter into any agreement with respect to the foregoing or take any 
action with the intent of causing any of the conditions to the Offer set 
forth in Section 14 of the Offer to Purchase not to be satisfied. 

   Pursuant to the Merger Agreement, the Company has agreed to provide such 
assistance as PhoneTel may reasonably request in connection with the securing 
of funds sufficient for PhoneTel and Purchaser to consummate the transactions 
contemplated by the Merger Agreement including, without limitation, using its 
reasonable best efforts to (i) make available on a timely basis such 
financial information of the Company and its Subsidiaries as may reasonably 
be required in connection with any such financing, (ii) obtain customary 
"cold comfort" letters and updates thereof from the Company's independent 
certified 

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public accountants and customary opinion letters from the Company's 
attorneys, and (ii) make available representatives of the Company and its 
accountants and attorneys in connection with any such financing, including 
for purposes of due diligence and marketing efforts related thereto. 

   No Solicitation. Pursuant to the Merger Agreement, the Company has agreed 
that neither the Company nor any of its Subsidiaries will (and the Company 
and its Subsidiaries will cause their respective officers, directors, 
employees, representatives and agents, including, but not limited to, 
investment bankers, attorneys and accountants, not to), directly or 
indirectly, encourage, solicit, participate in or initiate discussions or 
negotiations with, or provide any information to, any corporation, 
partnership, person or other entity or group (other than PhoneTel, any of its 
affiliates or representatives) concerning any proposal or offer to acquire 
all or a substantial part of the business and properties of the Company or 
any of its Subsidiaries or any capital stock of the Company or any of its 
Subsidiaries, whether by merger, tender offer, exchange offer, sale of assets 
or similar transactions involving the Company or any Subsidiary, division or 
operating or principal business unit of the Company (an "Acquisition 
Proposal"), except that the Merger Agreement does not prohibit the Company 
and the Company's Board of Directors from (i) taking and disclosing to the 
Company's shareholders a position with respect to a tender or exchange offer 
by a third party pursuant to Rules 14d-9 and 14e-2 promulgated under the 
Exchange Act, or (ii) making such disclosure to the Company's shareholders 
as, in the good faith judgment of the Board, after receiving advice from 
outside counsel, is required under applicable law, provided that, except as 
permitted under the terms of the Merger Agreement, neither the Company's 
Board of Directors nor any committee thereof shall approve or recommend, or 
propose to approve or recommend, any Acquisition Proposal, or enter into any 
agreement with respect to any Acquisition Proposal or withdraw or modify, or 
propose to withdraw or modify, in a manner adverse to PhoneTel or the 
Purchaser, the approval or recommendation of the Company's Board of 
Directors, or any such committee thereof, of the Offer, the Merger Agreement 
or the Merger. The Company also agreed to immediately cease any existing 
activities, discussions or negotiations with any parties conducted prior to 
the date of the Merger Agreement with respect to any of the foregoing. 

   The Merger Agreement provides that, notwithstanding the foregoing, the 
Company, prior to the acceptance of Shares pursuant to the Offer, may furnish 
information concerning its business, properties or assets to any corporation, 
partnership, person or other entity or group pursuant to appropriate 
confidentiality agreements, and may negotiate and participate in discussions 
and negotiations with such entity or group concerning an Acquisition Proposal 
if (i) such entity or group has, on an unsolicited basis, submitted a bona 
fide written proposal to the Company relating to any such transaction, which 
the Company's Board of Directors determines in good faith, after receiving 
advice from a nationally recognized investment banking firm, represents a 
superior transaction to the Offer and the Merger and which the Company's 
Board of Directors determines in good faith can be fully financed and (ii) in 
the opinion of the Company's Board of Directors, only after receipt of advice 
from outside legal counsel, the failure to provide such information or access 
or to engage in such discussions or negotiations could reasonably be expected 
to cause the Company's Board of Directors to violate its fiduciary duties to 
the Company's shareholders under applicable law (an Acquisition Proposal 
which satisfies clauses (i) and (ii) above is referred to in the Merger 
Agreement as a "Superior Proposal"). The Company will, within one business 
day following receipt of a Superior Proposal, notify PhoneTel of the receipt 
of the same. The Company will promptly provide to PhoneTel any material 
non-public information regarding the Company provided to any other party 
which was not previously provided to PhoneTel. At any time after two business 
days following notification to PhoneTel of its intent to do so (which 
notification shall include the identity of the bidder and the material terms 
and conditions of the proposal) and if permitted to do so pursuant to the 
terms of the Merger Agreement, the Company's Board of Directors may withdraw 
or modify its approval or recommendation of the Offer. 

   In the event of a Superior Proposal which (i) is to be paid entirely in 
cash and (ii) is not subject to any financing condition or contingency, the 
Company may enter into an agreement with respect to such Superior Proposal no 
sooner than four days after giving PhoneTel written notice of its intention 
to enter into such agreement; provided that the Purchaser or PhoneTel has 
not, prior to the expiration of such four-day period, advised the Company of 
its intention to raise the Offer Price to match such Superior 

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Proposal and has waived the Financing Condition, unless the sole reason for 
the Financing Condition not to be waived is the failure of the Company to 
satisfy its obligations under the Merger Agreement to render assistance in 
securing financing. Upon expiration of such four-day period without such 
action by the Purchaser or PhoneTel, the Company may enter into an agreement 
with respect to such Superior Proposal (with the bidder and on terms no less 
favorable than those specified in such notification), provided it shall 
concurrently with entering into such agreement pay or cause to be paid to 
PhoneTel an amount equal to the greater of $2,000,000 or an amount equal to 
the actual, reasonable and reasonably documented out-of-pocket fees and 
expenses incurred by PhoneTel and the Purchaser in connection with the Offer, 
the Merger, the Merger Agreement, the consummation of the transactions 
contemplated under the Merger Agreement and the financing therefor, provided 
that in no event shall the Company be obligated to pay any such fees and 
expenses in excess of $2,500,000. 

   Indemnification and Insurance. Pursuant to the Merger Agreement, for six 
years after the Effective Time, the Surviving Corporation (or any successor 
to the Surviving Corporation) shall indemnify, defend and hold harmless the 
present and former officers and directors of the Company and its 
Subsidiaries, and persons who become any of the foregoing prior to the 
Effective Time, with respect to matters occurring at or prior to the 
Effective Time to the full extent permissible under applicable Georgia law, 
the terms of the Company's Articles of Incorporation or the By-laws, as in 
effect as of the date of the Merger Agreement. The Merger Agreement also 
provides that PhoneTel or the Surviving Corporation will maintain the 
Company's existing officers' and directors' liability insurance ("D&O 
Insurance") for a period of not less than six years after the Effective Time, 
provided, that PhoneTel may substitute therefor policies of substantially 
equivalent coverage and amounts containing terms no less favorable to such 
former directors or officers. PhoneTel has also agreed that if the existing 
D&O Insurance expires, is terminated or cancelled during such period, 
PhoneTel or the Surviving Corporation will use all reasonable efforts to 
obtain substantially similar D&O Insurance, but in no event will it be 
required to pay aggregate annual premiums for such insurance in excess of 
$103,250. If PhoneTel or the Surviving Corporation is unable to obtain the 
amount of D&O Insurance required for such aggregate annual premium, PhoneTel 
or the Surviving Corporation has agreed to obtain as much insurance as can be 
obtained for $103,250. 

   Representations and Warranties. Pursuant to the Merger Agreement, the 
Company has made customary representations and warranties to PhoneTel and the 
Purchaser with respect to, among other things, its organization, 
capitalization, financial statements, public filings, conduct of business, 
employee benefit plans, intellectual property, employment matters, compliance 
with laws, tax matters, litigation, environmental matters, vote required to 
approve the Merger Agreement, undisclosed liabilities, its Rights Agreement, 
information in the Proxy Statement and the absence of any material adverse 
effect on the Company since December 31, 1996. 

   In addition, the Company has represented that, subject to certain 
exceptions, the Company has good and marketable title, free of all liens, 
charges, claims or encumbrances, to at least 20,000 pay telephones and at 
least 5,800 prison phones in operation, subject to enforceable site location 
arrangements and generating income for the Company. The Company also 
represented that the average term of such site location agreements for each 
telephone (excluding prison phones) is at least 40 months and the average 
term of such site location agreements for each prison phone is at least 28 
months. 

   The Company further represented that, as of the date of the Merger 
Agreement and as of the closing of the Merger, the average net revenue per 
pay telephone (excluding prison phones) in operation as of the date of the 
Merger Agreement shall be at least $90 and the average net revenue per prison 
phone in operation as of the date of the Merger Agreement shall be at least 
$145. For purposes of the Merger Agreement, average net revenue for such pay 
telephones shall mean the average of the monthly gross revenues minus 
telephone bills and commissions (assuming dial-around compensation is based 
on the state of the law existing prior to September 20, 1996) for the 18 
months prior to the date of the Merger Agreement. In addition, average net 
revenue from operator service providers shall only include revenues received 
by the Company from such providers. 

   Termination; Fees. The Merger Agreement may be terminated and the 
transactions contemplated therein abandoned at any time prior to the 
Effective Time, whether before or after approval of the 

                                7           
<PAGE>
shareholders of the Company, (a) by mutual written consent of PhoneTel and 
the Company, (b) by either the Company or PhoneTel (i) if (x) the Offer shall 
have expired without any Shares being purchased therein or (y) the Purchaser 
shall not have accepted for payment all Shares tendered pursuant to the Offer 
by May 19, 1997, provided, that such right to terminate will not be available 
to any party whose failure to fulfill any obligation under the Merger 
Agreement was the cause of, or resulted in, the failure of PhoneTel or the 
Purchaser to purchase the Shares on or before such date; or (ii) if any 
governmental entity shall have issued an order, decree or ruling or taken any 
other action (which order, decree, ruling or other action the parties will 
use their reasonable efforts to lift), in each case permanently restraining, 
enjoining or otherwise prohibiting the acceptance for payment of, or payment 
for, Shares pursuant to the Offer or the Merger and such order, decree, 
ruling or other action shall have become final and non-appealable, (c) by the 
Company (i) if PhoneTel, the Purchaser or any of their affiliates shall have 
failed to commence the Offer on or prior to five business days following the 
date of the initial public announcement of the Offer; provided, that the 
Company may not terminate the Merger Agreement pursuant to this clause (c)(i) 
if the Company is at such time in breach of its obligations under the Merger 
Agreement such as to cause a material adverse effect on the Company and its 
Subsidiaries, taken as a whole; (ii) if PhoneTel or the Purchaser shall have 
breached in any material respect any of their respective representations, 
warranties, covenants or other agreements contained in the Merger Agreement, 
which breach cannot be or has not been cured, in all material respects, 
within 30 days after the giving of written notice to PhoneTel or the 
Purchaser, as applicable; (iii) in connection with entering into a definitive 
agreement with respect to a Superior Proposal in accordance with the Merger 
Agreement, provided it has complied with all provisions thereof, including 
the notice provisions therein, and that it makes simultaneous payment of an 
amount equal to the greater of $2,000,000 or an amount equal to the actual, 
reasonable and reasonably documented out-of-pocket fees and expenses incurred 
by PhoneTel and the Purchaser in connection with the Offer, the Merger, the 
Merger Agreement, the consummation of the transactions contemplated under the 
Merger Agreement and the financing therefor, provided that in no event shall 
the Company be obligated to pay any such fees and expenses in excess of 
$2,500,000, or (d) by PhoneTel (i) if, due to an occurrence, not involving a 
breach by PhoneTel or the Purchaser of their obligations under the Merger 
Agreement, which makes it impossible to satisfy any of the conditions to the 
Offer set forth in Section 14 of the Offer to Purchase, PhoneTel, the 
Purchaser, or any of their affiliates shall have failed to commence the Offer 
on or prior to five business days following the date of the initial public 
announcement of the Offer; (ii) if prior to the purchase of Shares pursuant 
to the Offer, the Company has breached any representation, warranty, covenant 
or other agreement contained in the Merger Agreement which (x) would give 
rise to the failure of a condition described in clauses (f) and (g) of 
Section 14 of the Offer to Purchase and (y) cannot be or has not been cured, 
in all material respects, within 30 days after the giving of written notice 
to the Company; or (iii) upon the occurrence of any event set forth in clause 
(e) of Section 14 of the Offer to Purchase. 

   In accordance with the Merger Agreement, if (x) PhoneTel terminates the 
Merger Agreement pursuant to clause (d)(iii) of the immediately preceding 
paragraph, (y) the Company terminates the Merger Agreement pursuant to clause 
(c)(iii) of the immediately preceding paragraph, or (z) either the Company or 
PhoneTel terminates the Merger Agreement pursuant to clause (b)(i) of the 
immediately preceding paragraph and prior thereto there shall have been 
publicly announced another Acquisition Proposal or an event set forth in 
clause (h) of Section 14 of the Offer to Purchase shall have occurred, the 
Company has agreed to pay to PhoneTel an amount equal to the greater of $2.0 
million or an amount equal to PhoneTel's actual, reasonable and reasonably 
documented out-of-pocket fees and expenses incurred by PhoneTel and the 
Purchaser in connection with the Offer, the Merger, the Merger Agreement, the 
consummation of the Offer and the Merger and the financing therefor, provided 
that in no event shall the Company be obligated to pay such fees and expenses 
in excess of $2,500,000. 

   The Merger Agreement also provides that if the Company terminates the 
Merger Agreement (i) pursuant to clause (b)(i) above and the sole reason for 
PhoneTel's failure to purchase Shares in the Offer is PhoneTel's failure to 
satisfy the Financing Condition (except if the sole reason for PhoneTel's 
failure to satisfy the Financing Condition is the failure of the Company to 
satisfy its obligations under the Merger Agreement to render assistance in 
securing financing) or (ii) pursuant to clause (c)(i) above, then PhoneTel 
shall pay to the Company an amount equal to the Company's reasonable legal 
fees and expenses incurred as of the date of such termination with respect to 
the Merger Agreement and the transactions contemplated therein. 

                                8           
<PAGE>
ESCROW AGREEMENT 

   In connection with the execution and delivery of the Merger Agreement, 
PhoneTel, the Company and First Union National Bank of Georgia, a national 
banking association, as escrow agent (the "Escrow Agent"), entered into an 
Escrow Agreement in the form attached as Exhibit (c)(2) hereto. In accordance 
with the Escrow Agreement, PhoneTel has deposited $5,000,000 (the "Escrow 
Amount") with the Escrow Agent to be held and disposed of by the Escrow Agent 
pursuant to the terms of Escrow Agreement. In the event that the Merger 
Agreement is terminated solely due to the failure of either (i) the Minimum 
Condition (provided at least 50.1% of the Shares outstanding on a fully 
diluted basis have been validly tendered and not withdrawn), or (ii) the 
Financing Condition (unless the failure of such Financing Condition is due 
solely to the failure of the Company to satisfy its obligations under the 
Merger Agreement to render assistance in securing financing necessary to 
satisfy the Financing Condition), then the Company will be entitled to 
receive the entire Escrow Amount, as liquidated damages, and neither the 
Company nor PhoneTel nor the Purchaser will have any other rights or remedies 
in respect of the Merger Agreement. Delivery of funds by the Escrow Agent to 
the applicable parties shall be made pursuant to the terms of the Escrow 
Agreement. 

EMPLOYMENT AND STOCK OPTION AGREEMENTS 

   On November 6, 1996, Communications Central of Georgia, Inc. ("CCG"), a 
wholly owned Subsidiary of the Company, entered into an Employment Agreement 
with Mr. Rodger L. Johnson pursuant to which Mr. Johnson serves as the 
President and Chief Executive Officer of CCG and the Company. The Employment 
Agreement provides that Mr. Johnson will serve for a period of two years, 
with automatic successive one year renewal periods thereafter unless the 
Employment Agreement is terminated by CCG or Mr. Johnson. Mr. Johnson 
receives a base salary of $228,000 per year, subject to periodic increases at 
the discretion of the Compensation Committee of the Board of Directors, and 
is eligible to receive an annual bonus equal to a percentage of his base 
salary. The Employment Agreement may be terminated by CCG at any time for 
cause or for any reason upon 60 days prior written notice. Mr. Johnson may 
terminate the Employment Agreement at any time if his health should become 
seriously impaired or for any reason upon 60 days prior written notice. 
Pursuant to this Employment Agreement, if Mr. Johnson's employment is 
terminated following a change in control, as defined therein, he is entitled 
to liquidated damages or severence from the Company (or both) in an amount 
equal to $200,000. Pursuant to the Merger Agreement, PhoneTel has agreed to 
cause the Surviving Corporation to honor this obligation. A copy of Mr. 
Johnson's Employment Agreement is attached as Exhibit (c)(3) hereto and a 
copy of the Merger Agreement is attached as Exhibit (c)(1) hereto. 

   In connection with the execution of the Employment Agreement described 
above, the Company entered into a Stock Option Agreement dated as of November 
6, 1996 with Mr. Johnson pursuant to which Mr. Johnson was granted an option 
to purchase up to 500,000 shares of the Company's Common Stock, at an 
exercise price of $6.50 per share. The option vested as to 74,999 shares on 
November 6, 1996 and vests as to 225,001 shares in monthly increments 
beginning on December 1, 1996 and continuing through November 1, 1999. The 
option vests as to the remaining 200,000 shares if the price of the Company's 
Common Stock reaches and maintains certain established target levels or on 
November 6, 2000 if Mr. Johnson is still employed by the Company. The Option 
terminates on November 6, 2005 or, if earlier, three months after the 
termination of Mr. Johnson's employment, except in the case of his disability 
or death, in which cases the option terminates one year after Mr. Johnson's 
retirement from the Company due to disability or his death, respectively. A 
copy of Mr. Johnson's Stock Option Agreement is filed as Exhibit (c)(4) 
hereto. 

   On January 2, 1996, the Company entered into a Stock Option Agreement with 
Anthony J. Palermo, the Company's Vice President, Sales and Marketing, 
pursuant to which Mr. Palermo was granted an option to purchase up to 90,000 
shares of the Company's Common Stock at an exercise price of $4.50 per share. 
The option vested as to 13,500 shares on January 2, 1997 and vests as to 
40,500 shares in monthly increments beginning on February 1, 1997 and 
continuing through January 1, 2000. The option vests as to the remaining 
36,000 shares if the price of the Company's Common Stock reaches and 
maintains certain established target levels or on January 2, 2001 if Mr. 
Palermo is still employed by the Company. The 

                                9           
<PAGE>
Option terminates on January 2, 2006 or, if earlier, three months after the 
termination of Mr. Palermo's employment, except in the case of his disability 
or death, in which cases the option terminates one year after his retirement 
from the Company due to disability or his death, respectively. A copy of Mr. 
Palermo's Stock Option Agreement is filed as Exhibit (c)(5) hereto. 

   On January 15, 1996, the Company entered into a Stock Option Agreement 
with C. Douglas McKeever, the Company's Vice President, Finance, pursuant to 
which Mr. McKeever was granted an option to purchase up to 60,000 shares of 
the Company's Common Stock at an exercise price of $5.25 per share. The 
option vested as to 9,000 shares on January 15, 1997 and vests as to 27,000 
shares in monthly increments beginning on February 1, 1997 and continuing 
through January 1, 2000. The option vests as to the remaining 24,000 shares 
if the price of the Company's Common Stock reaches and maintains certain 
established target levels or on January 15, 2001, if Mr. McKeever is still 
employed by the Company. The option terminates on January 15, 2006 or, if 
earlier, three months after the termination of Mr. McKeever's employment, 
except in the case of his disability or death, in which cases the option 
terminates one year after his retirement from the Company due to disability 
or his death, respectively. A copy of Mr. McKeever's Stock Option Agreement 
is filed as Exhibit (c)(6) hereto. 

   Pursuant to the terms of the Merger Agreement, at the Effective Time, all 
holders of Options or Warrants, including each of Messrs. Johnson, Palermo 
and McKeever will receive, in settlement of his or her Options, whether or 
not such Options are then exercisable pursuant to the terms of the Stock 
Option Agreements described above, for each Share subject to an Option, an 
amount (subject to any applicable withholding tax) in cash equal to the 
difference between the Offer Price and the per share exercise price of such 
Option. 

INDEMNIFICATION AGREEMENTS AND ARRANGEMENTS 

   The Company has previously entered into Indemnification Agreements with 
each of its executive officers and directors. The indemnification agreements 
generally provide (i) for indemnification from any and all liabilities, 
obligations, damages, costs, actions, suits, proceedings, assessments, 
judgments, fines, penalties, costs and expenses, including reasonable 
attorneys' fees and court costs, and amounts paid in settlement, incurred in 
connection with any proceeding (whether a threatened, pending or completed 
action, suit or proceeding and whether civil, criminal, administrative, 
arbitrative or investigative, and whether formal or informal) to which an 
officer or director is made a party as a result of serving or having served 
as an officer or director of the Company, unless it is determined that such 
indemnification is not permitted under the Georgia Business Corporation Code 
(the "GBCC") and (ii) for the advancement or reimbursement of expenses 
incurred by an officer or director in advance of the final disposition of any 
proceeding resulting from his service as an officer or director, upon receipt 
of a written affirmation of such officer's or director's good faith belief 
that his conduct does not constitute behavior of a kind that would disqualify 
him from the right of indemnification. Copies of the forms of Indemnification 
Agreements for directors and officers of the Company are filed as Exhibit 
(c)(7) to this Schedule 14D-9 and incorporated herein by reference. 

   In addition to the Indemnification Agreements, the Company's Articles of 
Incorporation and Bylaws authorize and provide for indemnification of 
officers and directors of the Company. Article VIII of the Company's Articles 
of Incorporation and Article Eight of the Company's Bylaws are filed as 
Exhibits (c)(8) and (c)(9) to this Schedule 14D-9, respectively. Pursuant to 
the Merger Agreement, for six years after the Effective Time, the Surviving 
Corporation (or any successor to the Surviving Corporation) shall indemnify 
the present and former officers and directors of the Company and its 
Subsidiaries, and persons who become any of the foregoing prior to the 
Effective Time, with respect to matters occurring at or prior to the 
Effective Time to the full extent permitted by Georgia law, the terms of the 
Company's Articles of Incorporation or By-laws as in effect as of the date of 
the Merger Agreement. See "Merger Agreement -- Indemnification and Insurance" 
in Item 3 of this Schedule 14D-9. 

NON-COMPETITION AGREEMENTS 

   In connection with the Offer and the Merger, PhoneTel has entered into 
Non-Competition Agreements with each of Rodger L. Johnson, the Company's 
President and Chief Executive Officer, 

                               10           
<PAGE>
Anthony J. Palermo, the Company's Vice President, Sales and Marketing, C. 
Douglas McKeever, the Company's Vice President, Finance and two additional 
employees of the Company and expects to enter into a Non-Competition 
Agreement with Barry E. Selvidge, General Counsel and Vice President, 
Regulatory of the Company. The Merger Agreement also requires the Company to 
deliver a covenant not to compete in a form reasonably satisfactory to 
PhoneTel for Robert Bowling, the Company's Vice President, Operations, within 
five business days after the date of the Merger Agreement. 

   The Non-Competition Agreements generally prohibit the above-named 
employees of the Company, (i) for a period of five years from the 
consummation of the Merger, from (a) purchasing any assets of PhoneTel or any 
Subsidiary thereof or (b) soliciting the current or future customers and 
suppliers of PhoneTel or any Subsidiary thereof to divert their pay telephone 
or inmate phone business to another entity or individual, (ii) for a period 
of three years from the consummation of the Merger, from (a) competing with 
the pay telephone and inmate phone business operated by PhoneTel or any 
Subsidiary thereof or (b) soliciting any employee or client of PhoneTel or 
any Subsidiary thereof to terminate his or her contractual relationship with 
PhoneTel or its affiliates or to become employed by or to enter into 
contractual relations with a competitor of PhoneTel or its affiliates, and 
(ii) for a period of one year from the consummation of the Merger, from 
employing or causing to be employed any employee or consultant of PhoneTel or 
its affiliates (including employees of the Company). 

   The Non-Competition Agreements also contain covenants of the above-named 
employees not to disclose any confidential information about PhoneTel or its 
affiliates without the prior written consent of PhoneTel. As consideration 
for the execution of such Non-Competition Agreements, Mr. Johnson will 
receive $1,450,000, each of Messrs. Palermo and McKeever will receive 
$200,000 and each of Messrs. Bowling and Selvidge will receive $100,000. Such 
consideration will be paid, without interest, in two equal installments, 
one-half upon the consummation of the Merger and one-half six months 
thereafter if the former employee has not violated the terms of such 
employee's Non-Competition Agreement. 

ITEM 4. THE SOLICITATION OR RECOMMENDATION. 

 Recommendation of the Board of Directors 

   The Board of Directors of the Company has unanimously approved the Offer 
and the Merger and determined that the terms of the Offer and the Merger are 
fair to, and in the best interests of, the shareholders of the Company and 
unanimously recommends that shareholders of the Company accept the Offer and 
tender their Shares. A copy of a letter to all of the shareholders of the 
Company communicating the recommendation of the Board of Directors is 
attached as Exhibit (a)(5) hereto. 

   As set forth in the Offer, the Purchaser will purchase Shares tendered 
prior to the close of the Offer if the conditions to the Offer have been 
satisfied. Shareholders considering not tendering their Shares in order to 
wait for the Merger should note that if the Minimum Condition is not 
satisfied or any of the other conditions to the Offer are not satisfied, the 
Purchaser is not obligated to purchase any Shares, and can terminate the 
Offer and the Merger Agreement and not proceed with the Merger. Under the 
GBCC and Article VII of the Company's Articles of Incorporation, the approval 
of the Merger by more than two-thirds of the Company's existing directors 
(such transactions having been unanimously approved by the Board) means that 
the affirmative votes of the holders of only a majority (as opposed to any 
supermajority) of the outstanding shares are required to approve the Merger. 
Accordingly, if the Conditions to the Offer are satisfied, the Purchaser will 
have sufficient voting power to cause the approval of the Merger without the 
affirmative vote of any other shareholder. 

   The Offer is scheduled to expire at 12:00 midnight, New York City time, on 
Wednesday, April 16, 1997, unless the Purchaser, in accordance with the terms 
of the Merger Agreement, extends the period of time for which the Offer is 
open. A copy of the press release issued jointly by the Company and Purchaser 
on March 14, 1997 announcing the Merger and the Offer is filed as Exhibit 
(a)(3) to this Schedule 14D-9 and is incorporated herein by reference in its 
entirety. 

                               11           
<PAGE>
 Background of the Offer 

   The following description was prepared by PhoneTel and the Company. 
Information about PhoneTel and the Purchaser was provided by PhoneTel and the 
Company takes no responsibility for the accuracy or completeness of any 
information regarding meetings or discussions in which the Company or its 
representatives did not participate. 

   In July 1996, Peter G. Graf, PhoneTel's Chairman and Chief Executive 
Officer, and Tammy L. Martin, Executive Vice President, Chief Administrative 
Officer and General Counsel of PhoneTel, met Rodger L. Johnson, President and 
Chief Executive Officer of the Company, at the Company's headquarters in 
Roswell, Georgia. Messrs. Graf and Johnson met again the following week. At 
such meetings, the parties discussed the public pay telephone industry 
generally, PhoneTel's acquisition strategy and, in general terms, the 
potential benefits of a strategic relationship between PhoneTel and the 
Company, including the possibility of combining the companies. Following 
these discussions, PhoneTel and the Company entered into the Confidentiality 
Agreement dated July 25, 1996 (a copy of which is attached as an exhibit to 
the Schedule 14D-1), pursuant to which, among other things, the parties 
agreed that any non-public information made available to the other would be 
held in strict confidence. In addition, under the Confidentiality Agreement, 
each party agreed not to purchase or sell securities of each other based on 
such information until such information is made, or becomes, publicly 
available. No confidential information was exchanged as the result of such 
meetings. There were no further substantive discussions between PhoneTel and 
the Company until February 1997. 

   In January 1997, PhoneTel's senior management and its advisors reviewed 
the status of their internal discussions regarding the Company and considered 
preliminary value ranges for the Shares in light of a possible combination. 
PhoneTel's senior management concluded that, given the Company's prospects 
and the outlook for its financial performance, and the potential benefits of 
consolidation, PhoneTel should pursue further discussions with the Company 
regarding a possible combination. On February 4, 1997, at a meeting of the 
Board of Directors of PhoneTel, senior management of PhoneTel presented and 
discussed the potential benefits of a strategic relationship between PhoneTel 
and the Company. 

   On February 19, 1997, Mr. Graf and Nickey B. Maxey, Vice Chairman of 
PhoneTel, accompanied by legal counsel for PhoneTel and representatives of 
CIBC Wood Gundy Securities Corp. ("CIBC Wood Gundy") and Southcoast, met with 
Mr. Johnson, C. Douglas McKeever, Chief Financial Officer of the Company, and 
counsel for the Company to discuss a potential transaction between the 
Company and PhoneTel as well as, in general terms, the financing. At that 
time, management participants from PhoneTel indicated that it would be 
prepared to enter into a merger agreement, commence a tender offer and 
complete a transaction in the range of $11.50 per Share. PhoneTel also 
indicated the importance of securing non-competition agreements from key 
employees of the Company, particularly Mr. Johnson, and the willingness of 
PhoneTel to pay up to $1.5 million for such agreements. 

   On February 26, 1997, at a regularly scheduled meeting, the Company's 
Board of Directors first considered PhoneTel's proposal in light of an array 
of other strategic alternatives, including (i) a refinancing of the Company's 
existing indebtedness that would enable the Company to continue to exist as 
an independent payphone and inmate phone operator; (ii) a merger or other 
form of potential business combination with a major payphone competitor other 
than PhoneTel; (iii) the possible sale by the Company of its inmate phone 
operations to a party that had expressed an interest in buying those 
operations for an amount in excess of $50 million; (iv) the possible sale by 
the Company of its payphone operations, which would have redirected the 
Company to focus its efforts on its inmate phone business; or (v) the sale of 
both the payphone and inmate phone operations separately. After substantial 
discussions of these various alternatives, particularly including the 
potential adverse tax consequences to the Company's shareholders of selling 
the Company's operations in separate transactions on a piecemeal basis, the 
Board asked management to review several growth scenarios, numerous levels of 
regulation impact and differences in future assumptions and report those 
findings to the Board at a future meeting. The Board also instructed Mr. 
Johnson to continue negotiations with PhoneTel and to seek an increase in the 
price to be paid in light of the Board's judgment that refinancing the 
Company's existing indebtedness and remaining as an independent company 
represented a viable and attractive strategy. 

                               12           
<PAGE>
   On February 28, 1997, counsel for PhoneTel, on behalf of PhoneTel, sent a 
draft agreement and plan of merger to senior management of the Company and 
its counsel. During the period from February 19, 1997 through and including 
March 7, 1997, representatives of PhoneTel and the Company, including legal 
counsel, met by telephone conference on several occasions to discuss the 
price at which a merger might be approved by PhoneTel and the Company and to 
negotiate the terms of the draft agreement and plan of merger. 

   On March 7, 1997, PhoneTel entered into an engagement letter with CIBC 
Wood Gundy, and on March 9, 1997, CIBC Wood Gundy delivered to PhoneTel a 
"highly confident" letter. Such engagement letter and "highly confident" 
letter have been superseded by the Engagement Letter and the "highly 
confident" letter of CIBC Wood Gundy dated March 14, 1997, each of which has 
been filed as an exhibit to the Schedule 14D-1. See Section 10 of the Offer 
to Purchase. 

   On March 10, 1997, Messrs. Graf, Johnson and McKeever, together with 
counsel for PhoneTel and the Company, met in Atlanta, Georgia. At that 
meeting, Mr. Graf indicated that an acquisition by PhoneTel would be subject 
to a financing condition. After further discussion, Mr. Graf indicated that 
PhoneTel would be willing to pay $12.85 per Share to acquire the Company, to 
place $3 million in escrow to be paid to the Company in the event that such 
financing condition was not satisfied and to pay $2 million for the 
non-competition agreements. 

   On March 9 and 11, 1997, the Company's Board of Directors held telephonic 
meetings to further consider the merger agreement and terms of the offer and 
the merger, and the related transactions. In response to the Board's concern 
regarding the uncertainty created by the financing condition and PhoneTel's 
desire to have a minimum condition greater than a majority of the outstanding 
shares on a fully-diluted basis, the Board instructed Mr. Johnson to seek an 
increase in the escrow deposit and to negotiate for the earliest possible 
date by which the tender offer could be completed. After further discussions 
between representatives of PhoneTel and the Company, PhoneTel agreed to 
increase the amount to be placed in escrow to $5 million and to complete the 
tender offer by May 19, 1997. 

   On March 12, 1997, the Board of Directors of PhoneTel held a telephonic 
meeting to consider the proposed terms of the Merger Agreement, including the 
Offer and the Merger, and the related transactions, including the Financing 
(as defined in the Offer to Purchase). At such meeting, after a full 
discussion, the Board of Directors of PhoneTel approved the Merger Agreement, 
the Offer and the Merger and the transactions contemplated thereby, including 
the Financing. 

   At meetings of the Board of Directors of the Company held on March 13 and 
14, 1997, the Board of Directors unanimously approved the Merger Agreement, 
the Offer and the Merger and determined that the terms of the Offer and the 
Merger are fair to, and in the best interests of, the Company's shareholders, 
and unanimously recommended that shareholders of the Company accept the Offer 
and tender their Shares. In connection with such determination and the Board 
of Director's approval of the Offer and the Merger, the Board of Directors 
voted unanimously (i) to amend the Rights Agreement, (ii) to exclude the 
Offer and the Merger from the scope of the Rights Agreement, (iii) to approve 
the Offer and the Merger under the "Georgia Business Combination Statute" and 
the "Georgia Fair Price Statute" (as each of such terms is defined in the 
Offer to Purchase) and (iv) to approve the Offer and the Merger and thereby 
exclude such transactions from the supermajority voting provisions of the 
Company's Articles of Incorporation. On March 14, 1997, J.C. Bradford & Co. 
LLC ("Bradford") delivered to the Company's Board of Directors its written 
opinion to the effect that the consideration to be received by the 
shareholders of the Company in the Offer and the Merger is fair to such 
shareholders from a financial point of view as of the date thereof. The 
opinion of Bradford is set forth in full as Exhibit (a)(4) hereto. 

   Following the approval of the respective Boards of Directors, on March 14, 
1997, PhoneTel, the Purchaser and the Company executed and delivered the 
Merger Agreement. 

   On March 20, 1997, the Purchaser and PhoneTel commenced the Offer. 

 Reasons for the Recommendation 

   At meetings held on March 13 and 14, 1997, the Board of Directors of the 
Company unanimously (i) approved the Offer and the Merger (the 
"Transactions"), (ii) determined that the Transactions are fair to, 

                               13           
<PAGE>
and in the best interests of, the shareholders of the Company and (iii) 
resolved to recommend that shareholders accept the Offer and tender their 
Shares and, if necessary under the terms of the Merger Agreement, approve and 
adopt the Merger and any other Transactions contemplated by the Merger 
Agreement. 

   In arriving at its decision to approve the Transactions and to recommend 
acceptance of the Offer, the Board of Directors considered, among other 
things, (i) the terms and conditions of the Merger Agreement, including the 
amount and all-cash form of the consideration; (ii) the fact that the $12.85 
per Share price represented a premium of approximately 44.7% over the last 
reported sales price of $8.875 per Share as reported on The Nasdaq Stock 
Market, Inc. National Market System on March 13, 1997, the last full trading 
date prior to the first public announcement of the Purchaser's intention to 
commence the Offer, and a more substantial premium over recent historical 
trading prices; (iii) the recent historical market prices of the Shares; (iv) 
the Board of Directors' knowledge of the business, operations, prospects, 
properties, assets and earnings of the Company; (v) the Board of Directors' 
thorough evaluation of the other strategic alternatives available to the 
Company and the risks associated with such other alternatives; (vi) the 
potential effect of the Transactions on the Company's relationships with its 
employees and customers; (vii) the likelihood that the proposed Merger would 
be consummated, including the conditions to the Offer; (viii) the competitive 
environment of the independent payphone industry; (ix) the fact that pursuant 
to the Merger Agreement, the Company is not prohibited from responding to any 
unsolicited Acquisition Proposal (as defined in the Merger Agreement) to 
acquire the Company, to the extent that the Board of Directors of the Company 
determines in good faith, after receiving advice from outside counsel, that 
the failure to so respond could reasonably be expected to cause the Board to 
violate its fiduciary duties to the Company's shareholders under applicable 
law, and that, under certain circumstances, the Company may enter into an 
agreement for a transaction representing a Superior Proposal (as defined in 
the Merger Agreement), upon payment of the Termination Fee or the 
reimbursement of Parent's expenses; (x) the fact that shareholders of the 
Company would be entitled to dissenters' rights under the GBCC in connection 
with the Merger; and (xi) the opinion of Bradford that the $12.85 per Share 
in cash to be received by the holders of Shares pursuant to the Merger 
Agreement is fair to such holders from a financial point of view. The opinion 
of Bradford contains a description of the factors considered, the assumptions 
made and the scope of review undertaken by Bradford in rendering its opinion. 
THE FULL TEXT OF THE OPINION RECEIVED BY THE COMPANY FROM BRADFORD IS FILED 
AS EXHIBIT (a)(4) TO THIS SCHEDULE 14D-9. SHAREHOLDERS ARE URGED TO READ SUCH 
OPINION IN ITS ENTIRETY. 

   The Board of Directors recognized that consummation of the Offer and the 
Merger will deprive current shareholders of the Company of the opportunity to 
participate in the future growth prospects of the Company and, therefore, in 
reaching its conclusion to approve the Offer and the Merger, determined that 
the historical results of operations and future prospects of the Company are 
adequately reflected in the price of $12.85 per Share. In addition, the Board 
of Directors considered the possibility that, in the unlikely event the Offer 
but not the Merger is consummated, the number of shareholders could be 
reduced, which could adversely affect the liquidity and market value of the 
Shares. 

   In light of all the factors set forth above, the Board of Directors 
approved the Offer and the Merger. In view of the variety of factors 
considered in connection with its evaluation of the Offer and the Merger, the 
Board of Directors did not assign relative weights to the specific factors 
considered in reaching its decision. 

   It is expected that if Shares are not accepted for payment by the 
Purchaser in the Offer and if the Merger is not consummated, the Company's 
current management, under the general direction of the Board of Directors, 
will continue to manage the Company as an on-going business. However, the 
Company may, under these circumstances, continue to explore other possible 
methods of restructuring its capital position through offerings of debt or 
equity securities or other strategic business combinations. 

ITEM 5. PERSONS RETAINED, EMPLOYED OR TO BE COMPENSATED. 

   The Company retained Bradford to provide financial advice and assistance 
in connection with the possible sale of all or a portion of the Company. 
Pursuant to a letter agreement dated March 14, 1997 

                               14           
<PAGE>
between the Company and Bradford, the Company has agreed to pay Bradford a 
fee of $1,000,000 (approximately 0.6% of the total value of the Transactions) 
for acting as financial advisor in connection with the Transactions in the 
event that 50% or more of the outstanding Shares are acquired pursuant to the 
Offer. The Company has also agreed to reimburse Bradford for its reasonable 
out-of-pocket expenses incurred in connection with rendering financial 
advisory services, including fees and disbursements of its legal counsel. The 
Company has agreed to indemnify Bradford and its directors, officers, agents, 
employees and controlling persons for certain costs, expenses and liabilities 
to which it may be subjected arising out of or related to its engagement as 
financial advisor. 

   Except as set forth above, neither the Company nor any person acting on 
its behalf has or currently intends to employ, retain or compensate any 
person to make solicitations or recommendations to the shareholders of the 
Company on its behalf with respect to the Offer. 

ITEM 6. RECENT TRANSACTIONS AND INTENT WITH RESPECT TO SECURITIES. 

   (a) During the past 60 days, no transactions in Shares have been effected 
by the Company or, to the best of the Company's knowledge, by any of its 
executive officers, directors, affiliates or subsidiaries other than as set 
forth in the following paragraph: 

     On or about February 18, 1997, Late Stage Fund 1990 Limited Partnership, 
    MVP Investors Limited Partnership, Late Stage Fund 1991 Limited 
    Partnership and Chestnut Capital International III, four partnerships 
    affiliated with Peter A. Schober, a director of the Company, sold an 
    aggregate of 10,000 shares of Common Stock in open market transactions. 

   (b) To the best of the Company's knowledge, all directors and executive 
officers of the Company and their affiliates presently intend to tender, 
pursuant to the Offer, all Shares beneficially owned by them, except for 
those Shares, if any, (i) held by such persons which, if tendered, could 
cause such persons to incur liability under the provisions of Section 16(b) 
of the Exchange Act or (ii) with respect to which, any such executive 
officer, director, or affiliate acts in a fiduciary or representative 
capacity or is subject to the instructions of a third party with respect to 
such tender. 

ITEM 7. CERTAIN NEGOTIATIONS AND TRANSACTIONS BY THE SUBJECT COMPANY. 

   (a) Except as set forth herein, no negotiation is being undertaken or is 
underway by the Company in response to the Offer that relates to or would 
result in (i) an extraordinary transaction, such as a merger or 
reorganization involving the Company or any subsidiary thereof; (ii) a 
purchase, sale or transfer of a material amount of assets by the Company or 
any subsidiary thereof; (iii) a tender offer for or other acquisition of 
securities by or of the Company; or (iv) any material change in the present 
capitalization or dividend policy of the Company. 

   (b) Except as set forth herein, there is no transaction, board resolution, 
agreement in principle or signed contract in response to the Offer that 
relate to or would result in one or more of the events referred to in Item 
7(a) above. 

ITEM 8. ADDITIONAL INFORMATION TO BE FURNISHED. 

   The information contained in all of the Exhibits referred to in Item 9 
below is incorporated herein by reference. 

                               15           
<PAGE>

ITEM 9. MATERIALS TO BE FILED AS EXHIBITS. 

(a)(1)     Offer to Purchase dated March 20, 1997.* 

(a)(2)     Letter of Transmittal.* 

(a)(3)     Press release issued by the Company and the Parent on March 14, 
           1997. 

(a)(4)     Opinion of J.C. Bradford & Co. LLC dated March 14, 1997.* 

(a)(5)     Letter to Shareholders dated March 20, 1997 from Rodger L. 
           Johnson, President and Chief Executive Officer of the Company.* 

(c)(1)     Agreement and Plan of Merger dated as of March 14, 1997, among 
           Parent, Purchaser and the Company. 

(c)(2)     Escrow Agreement dated March 14, 1997 by and among the Escrow 
           Agent, the Company and the Parent. 

(c)(3)     Employment Agreement dated November 6, 1995 between CCG and Rodger 
           L. Johnson. (Incorporated by reference to Exhibit 99.1 of the 
           Company's Current Report on Form 8-K (Date of Earliest Event 
           Reported: November 6, 1995).) 

(c)(4)     Stock Option Agreement dated November 6, 1995 between the Company 
           and Rodger L. Johnson. (Incorporated by reference to Exhibit 99.2 
           of the Company's Current Report on Form 8-K (Date of Earliest 
           Event Reported: November 6, 1995).) 

(c)(5)     Stock Option Agreement dated January 2, 1996 between the Company 
           and Anthony J. Palermo. (Incorporated by reference to Exhibit 
           10.14 to the Company's Annual Report on Form 10-K for the fiscal 
           year ended June 30, 1996.) 

(c)(6)     Stock Option Agreement dated January 15, 1996 between the Company 
           and C. Douglas McKeever. (Incorporated by reference to Exhibit 
           10.15 to the Company's Annual Report on Form 10-K for the fiscal 
           year ended June 30, 1996.) 

(c)(7)     Forms of Indemnification Agreements for officers and directors of 
           the Company. 

(c)(8)     Article VIII of the Amended and Restated Articles of Incorporation 
           of the Company. 

(c)(9)     Article Eight of the Company's Amended and Restated Bylaws. 

(c)(10)    Shareholder Rights Agreement dated as of July 25, 1995, between 
           the Company and First Union National Bank of North Carolina, as 
           Rights Agent. (Incorporated by reference to Exhibit 4.1 to the 
           Company's Registration Statement on Form 8-A registering certain 
           Rights to Purchase Common Stock as filed on August 7, 1995.) 

(c)(11)    Amendment No. 1 dated as of March 13, 1996 to Shareholders Rights 
           Agreement dated as of July 25, 1995, between the Company and First 
           Union National Bank, as Rights Agent. 
- ------------ 
* Included in documents mailed to shareholders. 

                               16           
<PAGE>
                                  SIGNATURE 

   After reasonable inquiry and to the best of my knowledge and belief, I 
certify that the information set forth in this statement is true, complete 
and correct. 

                                          COMMUNICATIONS CENTRAL INC. 
                                          By: /s/ Rodger L. Johnson 
                                              -----------------------------
                                              Rodger L. Johnson 
                                              President and Chief Executive 
                                              Officer 

Dated: March 20, 1997 






<PAGE>
                          OFFER TO PURCHASE FOR CASH 
                    ALL OUTSTANDING SHARES OF COMMON STOCK 
                      (INCLUDING THE ASSOCIATED RIGHTS) 
                                      OF 
                         COMMUNICATIONS CENTRAL INC. 
                                      BY 
                          PHONETEL ACQUISITION CORP. 
                         A WHOLLY OWNED SUBSIDIARY OF 
                         PHONETEL TECHNOLOGIES, INC. 
                                      AT 
                             $12.85 NET PER SHARE 

THE OFFER AND WITHDRAWAL RIGHTS WILL EXPIRE AT 12:00 MIDNIGHT, NEW YORK CITY 
       TIME, ON WEDNESDAY, APRIL 16, 1997, UNLESS THE OFFER IS EXTENDED. 

   THE OFFER IS BEING MADE PURSUANT TO AN AGREEMENT AND PLAN OF MERGER DATED 
AS OF MARCH 14, 1997 AMONG PHONETEL TECHNOLOGIES, INC., PHONETEL ACQUISITION 
CORP. AND COMMUNICATIONS CENTRAL INC. THE BOARD OF DIRECTORS OF 
COMMUNICATIONS CENTRAL INC. HAS UNANIMOUSLY APPROVED THE MERGER AGREEMENT, 
THE OFFER AND THE MERGER AND DETERMINED THAT THE TERMS OF THE OFFER AND THE 
MERGER ARE FAIR TO, AND IN THE BEST INTERESTS OF, THE SHAREHOLDERS OF 
COMMUNICATIONS CENTRAL INC., AND UNANIMOUSLY RECOMMENDS THAT SHAREHOLDERS 
ACCEPT THE OFFER AND TENDER THEIR SHARES. 

   THE OFFER IS CONDITIONED UPON, AMONG OTHER THINGS, (I) THERE BEING VALIDLY 
TENDERED AND NOT WITHDRAWN PRIOR TO THE EXPIRATION OF THE OFFER, THAT NUMBER 
OF SHARES WHICH REPRESENTS AT LEAST SEVENTY-FIVE PERCENT (75%) OF THE SHARES 
OUTSTANDING ON A FULLY DILUTED BASIS, (II) THE RECEIPT BY PHONETEL 
TECHNOLOGIES, INC. OF FINANCING SUFFICIENT IN AMOUNT TO ENABLE IT AND 
PHONETEL ACQUISITION CORP. TO CONSUMMATE THE OFFER AND THE MERGER AND TO 
REFINANCE CERTAIN INDEBTEDNESS FOR BORROWED MONEY OF COMMUNICATIONS CENTRAL 
INC. AND TO PAY RELATED FEES AND EXPENSES AND (III) THE OTHER CONDITIONS SET 
FORTH IN THIS OFFER TO PURCHASE. SEE SECTION 14. 
                                --------------
                                  IMPORTANT 

   Any shareholder who desires to tender all or any portion of such 
shareholder's Shares (as defined herein) should either (i) complete and sign 
the Letter of Transmittal (or facsimile thereof) in accordance with the 
instructions in the Letter of Transmittal, mail or deliver it and any other 
required documents to the Depositary and either deliver the certificates for 
such Shares to the Depositary or tender such Shares pursuant to the 
procedures for book-entry transfer set forth in Section 3 or (ii) request 
such shareholder's broker, dealer, commercial bank, trust company or other 
nominee to effect the transaction for such shareholder. Any shareholder whose 
Shares are registered in the name of a broker, dealer, commercial bank, trust 
company or other nominee must contact such broker, dealer, commercial bank, 
trust company or other nominee to tender such Shares. 

   Any shareholder who desires to tender Shares and whose certificates 
representing such Shares are not immediately available, or who cannot comply 
with the procedures for book-entry transfer on a timely basis, may tender 
such Shares by following the procedures for guaranteed delivery set forth in 
Section 3. 

   Questions and requests for assistance may be directed to the Information 
Agent or the Dealer Manager at their respective locations and telephone 
numbers set forth on the back cover of this Offer to Purchase. Requests for 
additional copies of this Offer to Purchase, the Letter of Transmittal and 
the Notice of Guaranteed Delivery may be directed to the Information Agent, 
the Dealer Manager, the Depositary, or to brokers, dealers, commercial banks 
or trust companies. A shareholder also may contact brokers, dealers, 
commercial banks or trust companies for assistance concerning the Offer. 

                     The Dealer Manager for the Offer is: 

                     SOUTHCOAST CAPITAL CORPORATION [LOGO]


March 20, 1997 
<PAGE>
                              TABLE OF CONTENTS 

<TABLE>
<CAPTION>
                                                                                                       PAGE 
                                                                                                    -------- 
<S>                                                                                                 <C>
INTRODUCTION.......................................................................................      1 
THE OFFER..........................................................................................      3 
 1. Terms of the Offer.............................................................................      3 
 2. Acceptance for Payment and Payment ............................................................      5 
 3. Procedure for Tendering Shares ................................................................      6 
 4. Withdrawal Rights..............................................................................      8 
 5. Certain Federal Income Tax Consequences .......................................................      9 
 6. Price Range of the Shares; Dividends on the Shares ............................................     10 
 7. Effect of the Offer on the Market for the Shares; Stock Listing; Exchange Act Registration; 
    Margin Regulations.............................................................................     10 
 8. Certain Information Concerning the Company ....................................................     11 
 9. Certain Information Concerning the Purchaser and PhoneTel .....................................     13 
10. Source and Amount of Funds.....................................................................     15 
11. Background of the Offer; Purpose of the Offer and the Merger; The Merger Agreement  and Certain 
    Other Agreements...............................................................................     17 
12. Plans for the Company; Other Matters...........................................................     26 
13. Dividends and Distributions....................................................................     29 
14. Conditions of the Offer........................................................................     29 
15. Certain Legal Matters..........................................................................     31 
16. Fees and Expenses..............................................................................     33 
17. Miscellaneous..................................................................................     33 
Schedule I--Directors and Executive Officers of PhoneTel Technologies, Inc. and PhoneTel 
            Acquisition Corp. .....................................................................    I-1 
</TABLE>

<PAGE>
TO THE HOLDERS OF COMMON STOCK OF 
COMMUNICATIONS CENTRAL INC.: 

                                 INTRODUCTION 

   PhoneTel Acquisition Corp., a Georgia corporation (the "Purchaser") and a 
wholly owned subsidiary of PhoneTel Technologies, Inc., an Ohio corporation 
("PhoneTel"), hereby offers to purchase all of the outstanding shares of 
Common Stock, par value $.01 per share (the "Common Stock"), including the 
associated rights to purchase shares of Common Stock (the "Rights" and, 
together with the Common Stock, the "Shares") issued pursuant to the Rights 
Agreement (as defined below), of Communications Central Inc., a Georgia 
corporation (the "Company"), at $12.85 per Share, net to the seller in cash, 
upon the terms and subject to the conditions set forth in this Offer to 
Purchase and in the related Letter of Transmittal (which, together with any 
amendments or supplements hereto or thereto, collectively constitute the 
"Offer"). Tendering shareholders will not be obligated to pay brokerage fees 
or commissions or, except as set forth in Instruction 6 of the Letter of 
Transmittal, transfer taxes on the purchase of Shares pursuant to the Offer. 
The Purchaser will pay all fees and expenses incurred in connection with the 
Offer of Southcoast Capital Corporation ("Southcoast"), which is acting as 
the Dealer Manager (the "Dealer Manager"), First Union National Bank of North 
Carolina, which is acting as the Depositary (the "Depositary"), and MacKenzie 
Partners, Inc., which is acting as the Information Agent (the "Information 
Agent"). 

   THE OFFER IS CONDITIONED UPON, AMONG OTHER THINGS, THERE BEING VALIDLY 
TENDERED AND NOT WITHDRAWN PRIOR TO THE EXPIRATION OF THE OFFER, THAT NUMBER 
OF SHARES WHICH REPRESENTS AT LEAST SEVENTY-FIVE PERCENT (75%) OF THE SHARES 
OUTSTANDING ON A FULLY DILUTED BASIS (THE "MINIMUM CONDITION"). SEE SECTION 
14. As used in this Offer to Purchase, "fully diluted basis" takes into 
account issued and outstanding Shares and Shares subject to issuance under 
outstanding options and warrants. The Company has informed the Purchaser 
that, as of March 14, 1997, there were 6,054,556 Shares issued and 
outstanding, and there were outstanding options and warrants to purchase an 
aggregate of 1,137,282 Shares. The Merger Agreement provides, among other 
things, that the Company will not, without the prior written consent of 
PhoneTel, issue any additional Shares (except on the exercise of outstanding 
options and warrants). Based on the foregoing and giving effect to the 
exercise of all outstanding options and warrants, the Purchaser believes that 
the Minimum Condition will be satisfied if 5,393,879 Shares are validly 
tendered and not withdrawn prior to the expiration of the Offer. 

   THE OFFER ALSO IS CONDITIONED UPON, AMONG OTHER THINGS, THE RECEIPT BY 
PHONETEL OF FINANCING SUFFICIENT IN AMOUNT TO ENABLE IT AND THE PURCHASER TO 
CONSUMMATE THE OFFER AND THE MERGER AND TO REFINANCE CERTAIN INDEBTEDNESS FOR 
BORROWED MONEY OF THE COMPANY AND TO PAY RELATED FEES AND EXPENSES (THE 
"FINANCING CONDITION"). SEE SECTION 10. 

   Pursuant to the terms of the Merger Agreement (as defined below), PhoneTel 
has deposited into escrow with First Union National Bank of Georgia, as 
escrow agent (the "Escrow Agent"), $5 million in cash (the "Escrow Amount") 
to be held pending consummation of the Merger or earlier termination of the 
Merger Agreement. In the event that the Merger Agreement is terminated solely 
due to the failure of either (i) the Minimum Condition (provided at least 
50.1% of the shares outstanding on a fully diluted basis have been validly 
tendered and not withdrawn) or (ii) the Financing Condition (provided the 
Company has fulfilled its obligations with respect to rendering assistance in 
securing financing necessary to satisfy the Financing Condition), then the 
Company shall be entitled to receive the entire Escrow Amount. In addition, 
the Merger Agreement provides that PhoneTel will pay to the Company an amount 
equal to the Company's reasonable legal fees and expenses if, among other 
events, the Offer is not completed as a result of PhoneTel's failure to 
satisfy the Financing Condition (provided the Company has fulfilled its 
obligations with respect to rendering assistance in securing financing 
necessary to satisfy the Financing Condition). 

   The Offer is being made pursuant to an Agreement and Plan of Merger, dated 
as of March 14, 1997 (the "Merger Agreement"), by and among PhoneTel, the 
Purchaser and the Company pursuant to which, as soon as practicable after the 
completion of the Offer and satisfaction or waiver, if permissible, of all 
conditions to the Merger (as defined below), (i) in the event that PhoneTel, 
the Purchaser and any other 

<PAGE>
subsidiaries of PhoneTel acquire in the aggregate at least 90% of the Shares, 
pursuant to the Offer or otherwise, then, at the election of PhoneTel, the 
Company will be merged with and into the Purchaser and the separate corporate 
existence of the Company will thereupon cease, or (ii) in the event that 
PhoneTel does not so elect or does not acquire at least 90% of the Shares, 
then the Purchaser will be merged with and into the Company and the separate 
corporate existence of the Purchaser will cease. The merger, as effected 
pursuant to clause (i) or (ii) of the immediately preceding sentence, is 
referred to herein as the "Merger," and such of the Purchaser or the Company 
as is the surviving corporation of the Merger is herein referred to as the 
"Surviving Corporation." At the effective time of the Merger (the "Effective 
Time"), each Share then outstanding (other than Shares held by PhoneTel, the 
Purchaser or any other wholly owned subsidiary of PhoneTel and Shares held by 
shareholders who perfect their dissenters' rights under Georgia law) will be 
converted into the right to receive $12.85 in cash or any higher price per 
Share paid in the Offer. The Merger Agreement is more fully described in 
Section 11. 

   THE BOARD OF DIRECTORS OF THE COMPANY HAS UNANIMOUSLY APPROVED THE MERGER 
AGREEMENT, THE OFFER AND THE MERGER AND DETERMINED THAT THE TERMS OF THE 
OFFER AND THE MERGER ARE FAIR TO, AND IN THE BEST INTERESTS OF, THE COMPANY'S 
SHAREHOLDERS, AND UNANIMOUSLY RECOMMENDS THAT SHAREHOLDERS ACCEPT THE OFFER 
AND TENDER THEIR SHARES. 

   J.C. Bradford & Co. LLC, the Company's financial advisor ("Bradford"), has 
delivered to the Company's Board of Directors its written opinion to the 
effect that the consideration to be received by the public shareholders of 
the Company in the Offer and the Merger is fair to such shareholders from a 
financial point of view as of the date of delivery of that opinion. Such 
opinion is set forth in full as an exhibit to the Company's 
Solicitation/Recommendation Statement on Schedule 14D-9 (the "Schedule 
14D-9") that is being mailed to shareholders of the Company. 

   The Merger Agreement provides that, except as otherwise provided therein, 
following satisfaction or waiver, if permissible, of the conditions to the 
Offer and subject to the terms and conditions thereof, the Purchaser will 
accept for payment, in accordance with the terms of the Offer, all Shares 
validly tendered and not withdrawn pursuant to the Offer as soon as it is 
permitted to do so pursuant to applicable law. The Offer will not remain open 
following the time Shares are accepted for payment. 

   Consummation of the Merger is conditioned upon, among other things, the 
approval and adoption by the requisite vote of shareholders of the Company of 
the Merger Agreement, if required by applicable law in order to consummate 
the Merger. See Section 12. Under the Georgia Business Corporation Code 
("GBCC"), except as otherwise provided below, the affirmative vote of a 
majority of the outstanding shares of Common Stock is required to approve the 
Merger Agreement and the Merger. 

   Under Section 14-2-1104 of the GBCC, if a corporation owns at least 90% of 
the outstanding shares of each class of another corporation, the corporation 
holding such stock may merge such other corporation into itself without any 
action or vote on the part of the board of directors or the shareholders of 
such other corporation (a "short-form merger"). In the event that PhoneTel, 
the Purchaser and any other subsidiaries of PhoneTel acquire in the aggregate 
at least 90% of the Shares, pursuant to the Offer or otherwise, then, at the 
election of PhoneTel, a short-form merger could be effected without any 
approval of the Board of Directors or the shareholders of the Company, 
subject to compliance with the provisions of Section 14-2-1104 of the GBCC. 
Even if PhoneTel, the Purchaser and the other subsidiaries of PhoneTel do not 
own 90% of the outstanding Shares following consummation of the Offer, 
PhoneTel and the Purchaser could seek to purchase additional shares in the 
open market or otherwise in order to reach the 90% threshold and employ a 
short-form merger. The per share consideration paid for any Shares so 
acquired may be greater or less than that paid in the Offer. PhoneTel does 
not presently intend to effect a short-form merger, whether or not it 
acquires 90% or more of the Shares. 

                                2           
<PAGE>
   The Company has distributed one Right for each outstanding share of Common 
Stock pursuant to a Shareholder Rights Agreement, dated as of July 25, 1995, 
as amended as of March 13, 1997, between the Company and First Union National 
Bank of North Carolina, as Rights Agent (as amended, the "Rights Agreement"). 
The Company has represented in the Merger Agreement that it has taken all 
action which may be necessary under the Rights Agreement so that the 
execution of the Merger Agreement and any amendments thereto and the 
consummation of the transactions contemplated thereby will not cause (i) 
PhoneTel and/or the Purchaser to become an Acquiring Person (as defined in 
the Rights Agreement), (ii) a Distribution Date, a Stock Acquisition Date or 
a Triggering Event (as such terms are defined in the Rights Agreement) to 
occur, irrespective of the number of Shares acquired pursuant to the Offer, 
and (iii) the Rights Agreement to be applicable to the Merger Agreement and 
the transactions contemplated thereby, including the Offer and the Merger. 

   THIS OFFER TO PURCHASE AND THE RELATED LETTER OF TRANSMITTAL CONTAIN 
IMPORTANT INFORMATION AND SHOULD BE READ IN THEIR ENTIRETY BEFORE ANY 
DECISION IS MADE WITH RESPECT TO THE OFFER. 

                                  THE OFFER 

   1. TERMS OF THE OFFER. Upon the terms and subject to the conditions of the 
Offer, the Purchaser will accept for payment and pay for all Shares validly 
tendered prior to the Expiration Date and not theretofore withdrawn in 
accordance with Section 4 of this Offer to Purchase. The term "Expiration 
Date" shall mean 12:00 Midnight, New York City time, on Wednesday, April 16, 
1997, unless and until the Purchaser, in accordance with the terms of the 
Merger Agreement, shall have extended the period of time for which the Offer 
is open, in which event the term "Expiration Date" shall mean the latest time 
and date at which the Offer, as so extended by the Purchaser, shall expire. 

   The Offer is conditioned upon, among other things, the satisfaction of the 
Minimum Condition, the satisfaction of the Financing Condition and the 
expiration or termination of all waiting periods imposed by the 
Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, and the 
regulations thereunder (the "HSR Act"). See Section 14. If such conditions 
are not satisfied prior to the Expiration Date, the Purchaser reserves the 
right (but shall not be obligated) to (i) decline to purchase any of the 
Shares tendered and terminate the Offer, subject to the terms of the Merger 
Agreement, (ii) waive any of the conditions to the Offer, to the extent 
permitted by applicable law and the provisions of the Merger Agreement, and, 
subject to complying with applicable rules and regulations of the Securities 
and Exchange Commission (the "Commission"), purchase all Shares validly 
tendered or (iii) subject to the terms of the Merger Agreement, extend the 
Offer and, subject to the right of shareholders to withdraw Shares until the 
Expiration Date, retain the Shares which will have been tendered during the 
period or periods for which the Offer is extended. 

   Pursuant to the terms of the Merger Agreement, PhoneTel has deposited into 
escrow with the Escrow Agent the Escrow Amount of $5 million in cash to be 
held pending consummation of the Merger or earlier termination of the Merger 
Agreement. In the event that the Merger Agreement is terminated solely due to 
the failure of either (i) the Minimum Condition (provided at least 50.1% of 
the shares outstanding on a fully diluted basis have been validly tendered 
and not withdrawn) or (ii) the Financing Condition (provided the Company has 
fulfilled its obligations with respect to rendering assistance in securing 
financing necessary to satisfy the Financing Condition), then the Company 
shall be entitled to receive the entire Escrow Amount. In addition, the 
Merger Agreement provides that PhoneTel will pay to the Company an amount 
equal to the Company's reasonable legal fees and expenses if, among other 
events, the Offer is not completed as a result of PhoneTel's failure to 
satisfy the Financing Condition (provided the Company has fulfilled its 
obligations with respect to rendering assistance in securing financing 
necessary to satisfy the Financing Condition). 

   Subject to the terms of the Merger Agreement, the Purchaser expressly 
reserves the right, in its sole discretion, at any time or from time to time, 
(i) to extend the period of time during which the Offer is open and thereby 
delay acceptance for payment of, and the payment for, any Shares, by giving 
oral or written notice of such extension to the Depositary and (ii) to amend 
the Offer in any respect (including, without limitation, by decreasing or 
increasing the consideration offered in the Offer (the "Offer Price") to 

                                3           
<PAGE>
holders of Shares and/or by decreasing the number of Shares being sought in 
the Offer), by giving oral or written notice of such amendment to the 
Depositary. The rights reserved by the Purchaser in this paragraph are in 
addition to the Purchaser's rights to terminate the Offer as described in 
Section 14. Any extension, amendment or termination will be followed as 
promptly as practicable by public announcement thereof, the announcement in 
the case of an extension to be issued no later than 9:00 a.m., New York City 
time, on the next business day after the previously scheduled Expiration Date 
in accordance with the public announcement requirements of Rule 14d-4(c) 
under the Securities Exchange Act of 1934, as amended (the "Exchange Act"). 
Without limiting the obligation of the Purchaser under such Rule or the 
manner in which the Purchaser may choose to make any public announcement, the 
Purchaser currently intends to make announcements by issuing a release to the 
Dow Jones News Service. UNDER NO CIRCUMSTANCES WILL INTEREST BE PAID ON THE 
PURCHASE PRICE TO BE PAID BY THE PURCHASER FOR THE SHARES, REGARDLESS OF ANY 
EXTENSION OF THE OFFER OR ANY DELAY IN MAKING SUCH PAYMENT. 

   The Merger Agreement provides that the Purchaser will not amend or waive 
the Minimum Condition and will not decrease the Offer Price or decrease the 
number of Shares sought, or amend any other condition of the Offer in any 
manner adverse to the holders of the Shares without the written consent of 
the Company; provided, however, that if on the initial scheduled Expiration 
Date of the Offer, which is twenty business days after the date the Offer is 
commenced, all conditions to the Offer shall not have been satisfied or 
waived, the Purchaser may, from time to time, in its sole discretion, extend 
the Expiration Date for one or more periods totalling not more than thirty 
days. Notwithstanding the foregoing, the Merger Agreement provides that (i) 
the Purchaser may waive, in writing, the Minimum Condition without the 
written consent of the Company in the event that at least 50.1% of the 
outstanding Shares on a fully diluted basis are validly tendered and not 
withdrawn on or prior to the Expiration Date and (ii) the Purchaser may 
extend the Offer as it reasonably deems necessary to comply with any legal or 
regulatory requirements, including the HSR Act. Furthermore, under the terms 
of the Merger Agreement, if, immediately prior to the Expiration Date, the 
Shares tendered and not withdrawn equal more than 75% but less than 90% of 
the outstanding Shares, the Purchaser may extend the Offer for a period not 
to exceed twenty business days, notwithstanding that all conditions to the 
Offer may have been satisfied. The Merger Agreement further provides, 
however, that in no event may the Offer be extended beyond the date of 
termination of the Merger Agreement, and either party has the right to 
terminate the Merger Agreement if the Offer is not completed by May 19, 1997. 
Pursuant to the "highly confident" letter dated March 14, 1997 delivered to 
PhoneTel by CIBC Wood Gundy Securities Corp. ("CIBC Wood Gundy"), CIBC Wood 
Gundy's ability to consummate the sale or placement of the financing 
described therein is likely to require an extension of the initial Expiration 
Date. See Section 10. 

   If the Purchaser extends the Offer, or if the Purchaser (whether before or 
after its acceptance for payment of Shares) is delayed in its purchase of or 
payment for Shares or is unable to pay for Shares pursuant to the Offer for 
any reason, then, without prejudice to the Purchaser's rights under the 
Offer, the Depositary may retain tendered Shares on behalf of the Purchaser, 
and such Shares may not be withdrawn except to the extent tendering 
shareholders are entitled to withdrawal rights as described in Section 4. 
However, the ability of the Purchaser to delay the payment for Shares which 
the Purchaser has accepted for payment is limited by Rule 14e-l(c) under the 
Exchange Act, which requires that a bidder pay the consideration offered or 
return the securities deposited by or on behalf of holders of securities 
promptly after the termination or withdrawal of the Offer. 

   If the Purchaser makes a material change in the terms of the Offer or the 
information concerning the Offer or waives a material condition of the Offer, 
the Purchaser will disseminate additional tender offer materials and extend 
the Offer to the extent required by Rules 14d-4(c), 14d-6(d) and 14e-1 under 
the Exchange Act. The minimum period during which the Offer must remain open 
following material changes in the terms of the Offer or information 
concerning the Offer, other than a change in price or a change in percentage 
of securities sought, will depend upon the facts and circumstances then 
existing, including the relative materiality of the changed terms or 
information. In a public release, the Commission has stated that in its view 
an offer must remain open for a minimum period of time following a material 
change in the terms of the Offer and that waiver of a material condition, 
such as the Minimum Condition, is a material change in the terms of the 
Offer. The release states than an offer should remain open for a 

                                4           
<PAGE>
minimum of five business days from the date a material change is first 
published, sent or given to security holders and that, if material changes 
are made with respect to information not materially less significant than the 
offer price and the number of shares being sought, a minimum of ten business 
days may be required to allow adequate dissemination and investor response. 
The requirement to extend the Offer will not apply to the extent that the 
number of business days remaining between the occurrence of the change and 
the then-scheduled Expiration Date equals or exceeds the minimum extension 
period that would be required because of such amendment. As used in this 
Offer to Purchase, "business day" has the meaning set forth in Rule 14d-1 
under the Exchange Act. 

   The Company has provided the Purchaser with the Company's shareholder 
lists and security position listings for the purpose of disseminating the 
Offer to holders of Shares. This Offer to Purchase and the related Letter of 
Transmittal will be mailed by the Purchaser to record holders of Shares and 
will be furnished by the Purchaser to brokers, dealers, banks and similar 
persons whose names, or the names of whose nominees, appear on the 
shareholder lists or, if applicable, who are listed as participants in a 
clearing agency's security position listing, for subsequent transmittal to 
beneficial owners of Shares. 

   2. ACCEPTANCE FOR PAYMENT AND PAYMENT. Upon the terms and subject to the 
conditions of the Offer (including, if the Offer is extended or amended, the 
terms and conditions of any such extension or amendment), the Purchaser will 
accept for payment and will pay, promptly after the Expiration Date, for all 
Shares validly tendered prior to the Expiration Date and not properly 
withdrawn in accordance with Section 4. All determinations concerning the 
satisfaction of such terms and conditions will be within the Purchaser's 
discretion, which determinations will be final and binding. See Sections 1 
and 14. The Purchaser expressly reserves the right, in its sole discretion, 
to delay acceptance for payment of or payment for Shares in order to comply 
in whole or in part with any applicable law, including, without limitation, 
the HSR Act. Any such delays will be effected in compliance with Rule 
14e-l(c) under the Exchange Act (relating to a bidder's obligation to pay the 
consideration offered or return the securities deposited by or on behalf of 
holders of securities promptly after the termination or withdrawal of such 
bidder's offer). 

   In all cases, payment for Shares accepted for payment pursuant to the 
Offer will be made only after timely receipt by the Depositary of (i) 
certificates for such Shares (or a timely Book-Entry Confirmation (as defined 
below) with respect thereto), (ii) a Letter of Transmittal (or facsimile 
thereof), properly completed and duly executed, with any required signature 
guarantees, or, in the case of a book-entry transfer, an Agent's Message (as 
defined below), and (iii) any other documents required by the Letter of 
Transmittal. The per Share consideration paid to any shareholder pursuant to 
the Offer will be the highest per Share consideration paid to any other 
shareholder pursuant to the Offer. 

   For purposes of the Offer, the Purchaser will be deemed to have accepted 
for payment, and thereby purchased, Shares properly tendered to the Purchaser 
and not withdrawn as, if and when the Purchaser gives oral or written notice 
to the Depositary of the Purchaser's acceptance for payment of such Shares. 
Payment for Shares accepted for payment pursuant to the Offer will be made by 
deposit of the purchase price therefor with the Depositary, which will act as 
agent for tendering shareholders for the purpose of receiving payment from 
the Purchaser and transmitting payment to tendering shareholders. UNDER NO 
CIRCUMSTANCES WILL INTEREST BE PAID ON THE PURCHASE PRICE TO BE PAID BY THE 
PURCHASER FOR THE SHARES, REGARDLESS OF ANY EXTENSION OF THE OFFER OR ANY 
DELAY IN MAKING SUCH PAYMENT. 

   If the Purchaser is delayed in its acceptance for payment of, or payment 
for, Shares or is unable to accept for payment or pay for Shares pursuant to 
the Offer for any reason, then, without prejudice to the Purchaser's rights 
under the Offer (including such rights as are set forth in Sections 1 and 14) 
(but subject to compliance with Rule 14e-1(c) under the Exchange Act), the 
Depositary may, nevertheless, on behalf of the Purchaser, retain tendered 
Shares, and such Shares may not be withdrawn except to the extent tendering 
shareholders are entitled to exercise, and duly exercise, withdrawal rights 
as described in Section 4. 

   If any tendered Shares are not purchased pursuant to the Offer for any 
reason, certificates for any such Shares will be returned, without expense to 
the tendering shareholder (or, in the case of Shares 

                                5           
<PAGE>
delivered by book-entry transfer of such Shares into the Depositary's account 
at the Book-Entry Transfer Facility (as defined below) pursuant to the 
procedures set forth in Section 3, such Shares will be credited to an account 
maintained at the Book-Entry Transfer Facility), as promptly as practicable 
after the expiration or termination of the Offer. 

   The Purchaser reserves the right to transfer or assign, in whole or in 
part, to PhoneTel or to one or more direct or indirect wholly owned 
subsidiaries of PhoneTel, the right to purchase Shares tendered pursuant to 
the Offer, but any such transfer or assignment will not relieve the Purchaser 
of its obligations under the Offer and will in no way prejudice the rights of 
tendering shareholders to receive payment for Shares validly tendered and 
accepted for payment pursuant to the Offer. 

3. PROCEDURE FOR TENDERING SHARES. 

   Valid Tender. For Shares to be validly tendered pursuant to the Offer, 
either (i) a properly completed and duly executed Letter of Transmittal (or 
facsimile thereof), together with any required signature guarantees, or in 
the case of a book-entry transfer, an Agent's Message, and any other required 
documents, must be received by the Depositary at one of its addresses set 
forth on the back cover of this Offer to Purchase prior to the Expiration 
Date and either certificates for tendered Shares must be received by the 
Depositary at one of such addresses or such Shares must be delivered pursuant 
to the procedures for book-entry transfer set forth below (and a Book-Entry 
Confirmation received by the Depositary), in each case, prior to the 
Expiration Date or (ii) the tendering shareholder must comply with the 
guaranteed delivery procedures set forth below. 

   The Depositary will establish an account with respect to the Shares at The 
Depository Trust Company (the "Book-Entry Transfer Facility") for purposes of 
the Offer within two business days after the date of this Offer to Purchase. 
Any financial institution that is a participant in the Book-Entry Transfer 
Facility's systems may make book-entry delivery of Shares by causing the 
Book-Entry Transfer Facility to transfer such Shares into the Depositary's 
account in accordance with the Book-Entry Transfer Facility's procedure for 
such transfer. However, although delivery of Shares may be effected through 
book-entry transfer into the Depositary's account at the Book-Entry Transfer 
Facility, the Letter of Transmittal (or facsimile thereof), properly 
completed and duly executed, with any required signature guarantees, or an 
Agent's Message, and any other required documents must, in any case, be 
transmitted to, and received by, the Depositary at one of its addresses set 
forth on the back cover of this Offer to Purchase prior to the Expiration 
Date, or the tendering shareholder must comply with the guaranteed delivery 
procedures described below. The confirmation of a book-entry transfer of 
Shares into the Depositary's account at the Book-Entry Transfer Facility as 
described above is referred to herein as a "Book-Entry Confirmation." 
DELIVERY OF DOCUMENTS TO THE BOOK-ENTRY TRANSFER FACILITY IN ACCORDANCE WITH 
SUCH BOOK-ENTRY TRANSFER FACILITY'S PROCEDURES DOES NOT CONSTITUTE DELIVERY 
TO THE DEPOSITARY. 

   The term "Agent's Message" means a message transmitted by the Book-Entry 
Transfer Facility to, and received by, the Depositary and forming a part of a 
Book-Entry Confirmation, which states that such Book-Entry Transfer Facility 
has received an express acknowledgment from the participant in such 
Book-Entry Transfer Facility tendering the Shares that such participant has 
received and agrees to be bound by the terms of the Letter of Transmittal and 
that the Purchaser may enforce such agreement against the participant. 

   THE METHOD OF DELIVERY OF SHARES, THE LETTER OF TRANSMITTAL AND ALL OTHER 
REQUIRED DOCUMENTS, INCLUDING DELIVERY THROUGH THE BOOK-ENTRY TRANSFER 
FACILITY, IS AT THE ELECTION AND RISK OF THE TENDERING SHAREHOLDER. SHARES 
WILL BE DEEMED DELIVERED ONLY WHEN ACTUALLY RECEIVED BY THE DEPOSITARY 
(INCLUDING, IN THE CASE OF A BOOK-ENTRY TRANSFER, BY BOOK-ENTRY 
CONFIRMATION). IF DELIVERY IS BY MAIL, REGISTERED MAIL WITH RETURN RECEIPT 
REQUESTED, PROPERLY INSURED, IS RECOMMENDED. IN ALL CASES, SUFFICIENT TIME 
SHOULD BE ALLOWED TO ENSURE TIMELY DELIVERY. 

                                6           
<PAGE>
   Signature Guarantees. No signature guarantee is required on the Letter of 
Transmittal (i) if the Letter of Transmittal is signed by the registered 
holder(s) (which term, for purposes of this Section, includes any participant 
in the Book Entry Transfer Facility's systems whose name appears on a 
security position listing as the owner of the Shares) of Shares tendered 
therewith and such registered holder has not completed either the box 
entitled "Special Delivery Instructions" or the box entitled "Special Payment 
Instructions" on the Letter of Transmittal or (ii) if such Shares are 
tendered for the account of a financial institution (including most 
commercial banks, savings and loan associations and brokerage houses) that is 
a participant in the Security Transfer Agent's Medallion Program, the New 
York Stock Exchange Medallion Signature Guarantee Program or the Stock 
Exchange Medallion Program (each, an "Eligible Institution" and, 
collectively, "Eligible Institutions"). In all other cases, all signatures on 
Letters of Transmittal must be guaranteed by an Eligible Institution. See 
Instructions 1 and 5 to the Letter of Transmittal. If the certificates for 
Shares are registered in the name of a person other than the signer of the 
Letter of Transmittal, or if payment is to be made, or certificates for 
Shares not tendered or not accepted for payment are to be returned, to a 
person other than the registered holder of the certificates surrendered, then 
the tendered certificates for such Shares must be endorsed or accompanied by 
appropriate stock powers, in either case, signed exactly as the name or names 
of the registered holders or owners appear on the certificates, with the 
signatures on the certificates or stock powers guaranteed as aforesaid. See 
Instructions 1 and 5 to the Letter of Transmittal. 

   Guaranteed Delivery. If a shareholder desires to tender Shares pursuant to 
the Offer and such shareholder's certificates for Shares are not immediately 
available or the procedures for book-entry transfer cannot be completed on a 
timely basis or time will not permit all required documents to reach the 
Depositary prior to the Expiration Date, such shareholder's tender may be 
effected if all the following conditions are met: 

     (i) such tender is made by or through an Eligible Institution; 

     (ii) a properly completed and duly executed Notice of Guaranteed 
    Delivery, substantially in the form provided by the Purchaser, is received 
    by the Depositary, as provided below, prior to the Expiration Date; and 

     (iii) the certificates for (or a Book-Entry Confirmation with respect to) 
    such Shares, together with a properly completed and duly executed Letter 
    of Transmittal (or facsimile thereof), with any required signature 
    guarantees, or, in the case of a book-entry transfer, an Agent's Message, 
    and any other required documents are received by the Depositary within 
    three trading days after the date of execution of such Notice of 
    Guaranteed Delivery. A "trading day" is any day on which the National 
    Association of Securities Dealers Automated Quotation National Market (the 
    "NASDAQ National Market") is open for business. 

   The Notice of Guaranteed Delivery may be delivered by hand to the 
Depositary or transmitted by telegram, facsimile transmission or mail to the 
Depositary and must include a guarantee by an Eligible Institution in the 
form set forth in such Notice of Guaranteed Delivery. 

   Notwithstanding any other provision hereof, payment for Shares accepted 
for payment pursuant to the Offer will in all cases be made only after timely 
receipt by the Depositary of (i) certificates for (or a timely Book-Entry 
Confirmation with respect to) such Shares, (ii) a Letter of Transmittal (or 
facsimile thereof), properly completed and duly executed, with any required 
signature guarantees, or, in the case of a book-entry transfer, an Agent's 
Message, and (iii) any other documents required by the Letter of Transmittal. 
Accordingly, tendering shareholders may be paid at different times depending 
upon when certificates for Shares or Book-Entry Confirmations with respect to 
Shares are actually received by the Depositary. UNDER NO CIRCUMSTANCES WILL 
INTEREST BE PAID ON THE PURCHASE PRICE TO BE PAID BY THE PURCHASER FOR THE 
SHARES, REGARDLESS OF ANY EXTENSION OF THE OFFER OR ANY DELAY IN MAKING SUCH 
PAYMENT. 

   The valid tender of Shares pursuant to one of the procedures described 
above will constitute a binding agreement between the tendering shareholder 
and the Purchaser upon the terms and subject to the conditions of the Offer. 

                                7           
<PAGE>
   Appointment. By executing the Letter of Transmittal as set forth above, 
the tendering shareholder will irrevocably appoint designees of the 
Purchaser, and each of them, as such shareholder's attorneys-in-fact and 
proxies in the manner set forth in the Letter of Transmittal, each with full 
power of substitution, to the full extent of such shareholder's rights with 
respect to the Shares tendered by such shareholder and accepted for payment 
by the Purchaser and with respect to any and all other Shares or other 
securities or rights issued or issuable in respect of such Shares. All such 
proxies will be considered coupled with an interest in the tendered Shares. 
Such appointment will be effective when, and only to the extent that, the 
Purchaser accepts for payment Shares tendered by such shareholder as provided 
herein. Upon such appointment, all prior powers of attorney, proxies and 
consents given by such shareholder with respect to such Shares or other 
securities or rights will, without further action, be revoked and no 
subsequent powers of attorney, proxies, consents or revocations may be given 
by such shareholder (and, if given, will not be deemed effective). The 
designees of the Purchaser will thereby be empowered to exercise all voting 
and other rights with respect to such Shares and other securities or rights, 
including, without limitation, in respect of any annual, special or adjourned 
meeting of the Company's shareholders, actions by written consent in lieu of 
any such meeting or otherwise, as they in their sole discretion deem proper. 
The Purchaser reserves the right to require that, in order for Shares to be 
deemed validly tendered, immediately upon the Purchaser's acceptance for 
payment of such Shares, the Purchaser must be able to exercise full voting, 
consent and other rights with respect to such Shares and other related 
securities or rights, including voting at any meeting of shareholders. 

   Determination of Validity. All questions as to the validity, form, 
eligibility (including time of receipt) and acceptance of any tender of 
Shares will be determined by the Purchaser, in its sole discretion, which 
determination will be final and binding. The Purchaser reserves the absolute 
right to reject any or all tenders of any Shares determined by it not to be 
in proper form or the acceptance for payment of, or payment for which may, in 
the opinion of the Purchaser's counsel, be unlawful. The Purchaser also 
reserves the absolute right, in its sole discretion, subject to the 
provisions of the Merger Agreement, to waive any of the conditions of the 
Offer or any defect or irregularity in the tender of any Shares of any 
particular shareholder, whether or not similar defects or irregularities are 
waived in the case of other shareholders. No tender of Shares will be deemed 
to have been validly made until all defects or irregularities relating 
thereto have been cured or waived. None of the Purchaser, PhoneTel, the 
Depositary, the Information Agent, the Dealer Manager or any other person 
will be under any duty to give notification of any defects or irregularities 
in tenders or incur any liability for failure to give any such notification. 
The Purchaser's interpretation of the terms and conditions of the Offer 
(including the Letter of Transmittal and the instructions thereto) will be 
final and binding. 

   Backup Withholding. In order to avoid "backup withholding" of U.S. federal 
income tax on payments of cash pursuant to the Offer, a shareholder 
surrendering Shares in the Offer must, unless an exemption applies, provide 
the Depositary with such shareholder's correct taxpayer identification number 
("TIN") on a Substitute Form W-9 and certify under penalties of perjury that 
such TIN is correct and that such shareholder is not subject to backup 
withholding. If a shareholder does not provide such shareholder's correct TIN 
or fails to provide the certifications described above, the Internal Revenue 
Service may impose a penalty on such shareholder and payment of cash to such 
shareholder pursuant to the Offer may be subject to backup withholding of 
31%. All shareholders surrendering Shares pursuant to the Offer should 
complete and sign the main signature form and the Substitute Form W-9 
included as part of the Letter of Transmittal to provide the information and 
certification necessary to avoid backup withholding (unless an applicable 
exemption exists and is proved in a manner satisfactory to the Purchaser and 
the Depositary). Certain shareholders (including, among others, all 
corporations and certain foreign individuals and entities) are not subject to 
backup withholding. Foreign shareholders, if exempt, should complete and sign 
the main signature form and a Form W-8, Certificate of Foreign Status, a copy 
of which may be obtained from the Depositary, in order to avoid backup 
withholding. See Instruction 9 to the Letter of Transmittal. 

   4. WITHDRAWAL RIGHTS. Except as otherwise provided in this Section 4, 
tenders of Shares are irrevocable. Shares tendered pursuant to the Offer may 
be withdrawn pursuant to the procedures set forth below at any time prior to 
the Expiration Date and, unless theretofore accepted for payment and paid for 
by the Purchaser pursuant to the Offer, may also be withdrawn at any time 
after May 18, 1997. 

                                8           
<PAGE>
   For a withdrawal to be effective, a written, telegraphic or facsimile 
transmission notice of withdrawal must be timely received by the Depositary 
at one of its addresses set forth on the back cover of this Offer to Purchase 
and must specify the name of the person having tendered the Shares to be 
withdrawn, the number of Shares to be withdrawn and the name of the 
registered holder of the Shares to be withdrawn, if different from the name 
of the person who tendered the Shares. If certificates for Shares have been 
delivered or otherwise identified to the Depositary, then, prior to the 
physical release of such certificates, the serial numbers shown on such 
certificates must be submitted to the Depositary and, unless such Shares have 
been tendered by an Eligible Institution, the signatures on the notice of 
withdrawal must be guaranteed by an Eligible Institution. If Shares have been 
delivered pursuant to the procedures for book-entry transfer as set forth in 
Section 3, any notice of withdrawal must also specify the name and number of 
the account at the appropriate Book-Entry Transfer Facility to be credited 
with the withdrawn Shares and otherwise comply with such Book-Entry Transfer 
Facility's procedures. Withdrawals of tenders of Shares may not be rescinded, 
and any Shares properly withdrawn will thereafter be deemed not validly 
tendered for purposes of the Offer. However, withdrawn Shares may be 
retendered by again following one of the procedures described in Section 3 
any time prior to the Expiration Date. 

   All questions as to the form and validity (including time of receipt) of 
notices of withdrawal will be determined by the Purchaser, in its sole 
discretion, which determination will be final and binding. None of the 
Purchaser, PhoneTel, the Depositary, the Information Agent, the Dealer 
Manager or any other person will be under any duty to give notification of 
any defects or irregularities in any notice of withdrawal or incur any 
liability for failure to give any such notification. 

   5. CERTAIN FEDERAL INCOME TAX CONSEQUENCES. The receipt of cash for Shares 
pursuant to the Offer or the Merger will be a taxable transaction for U.S. 
federal income tax purposes and also may be a taxable transaction under 
state, local or foreign tax laws. In general, a shareholder who tenders 
Shares in the Offer or receives cash in exchange for Shares in the Merger 
will recognize gain or loss for federal income tax purposes equal to the 
difference, if any, between the amount of cash received and the shareholder's 
tax basis in the Shares sold. Gain or loss will be determined separately for 
each block of Shares (i.e., Shares acquired at the same time and price) 
exchanged pursuant to the Offer or the Merger. Such gain or loss generally 
will be capital gain or loss if the Shares disposed of were held as capital 
assets by the shareholder, and will be long-term capital gain or loss if the 
Shares disposed of were held for more than one year at the date of sale. 

   A shareholder of Shares who perfects such shareholder's dissenter's 
rights, if any, under the GBCC probably will recognize gain or loss at the 
Effective Time in an amount equal to the difference between the "amount 
realized" and such shareholder's adjusted tax basis of such Shares. For this 
purpose, although there is no authority to this effect directly on point, the 
amount realized generally should equal the trading value per share of the 
Shares at the Effective Time. Ordinary interest income and/or capital gain 
(or capital loss, assuming that the Shares were held as capital assets) 
should be recognized by such shareholder at the time of actual receipt of 
payment, to the extent that such payment exceeds (or is less than) the amount 
realized at the Effective Time. 

   The foregoing summary constitutes a general description of certain U.S. 
federal income tax consequences of the Offer and the Merger without regard to 
the particular facts and circumstances of each shareholder of the Company and 
is based on the provisions of the Internal Revenue Code of 1986, as amended, 
Treasury Department Regulations issued pursuant thereto and published rulings 
and court decisions in effect as of the date hereof, all of which are subject 
to change, possibly with retroactive effect. Special tax consequences not 
described herein may be applicable to certain shareholders subject to special 
tax treatment (including, but not limited to, insurance companies, tax-exempt 
organizations, financial institutions or broker dealers, foreign shareholders 
and shareholders who have acquired their Shares pursuant to the exercise of 
employee stock options or otherwise as compensation). ALL SHAREHOLDERS SHOULD 
CONSULT THEIR TAX ADVISORS WITH RESPECT TO SPECIFIC TAX EFFECTS APPLICABLE TO 
THEM OF THE OFFER AND THE MERGER, INCLUDING THE APPLICABILITY AND EFFECT OF 
THE ALTERNATIVE MINIMUM TAX AND ANY STATE, LOCAL AND FOREIGN TAX LAWS. 

                                9           
<PAGE>
   6. PRICE RANGE OF THE SHARES; DIVIDENDS ON THE SHARES. The Shares are 
traded on the NASDAQ National Market under the symbol "CCIX". The following 
table sets forth, for each of the calendar years indicated, the high and low 
reported sales price per Share on the NASDAQ National Market based on 
published financial sources. 

<TABLE>
<CAPTION>
                                                 SALES PRICE 
                                             ----------------- 
                                                HIGH      LOW 
                                             --------  ------- 
<S>                                          <C>       <C>
1995 
 First Quarter .............................     18 3/4   14 1/4 
 Second Quarter ............................     18        7 
 Third Quarter .............................      9 1/2    6 1/2 
 Fourth Quarter ............................      7        4 1/4 

1996 
 First Quarter .............................      7 1/2    4 1/2 
 Second Quarter ............................      8 1/2    6 5/8 
 Third Quarter .............................      8        5 
 Fourth Quarter ............................      8 3/8    6 

1997 
 First Quarter (through March 19, 1997) ....     12        7 1/2 
</TABLE>

   On March 13, 1997, the last full trading day prior to the first public 
announcement of the Purchaser's intention to commence the Offer, the last 
reported sales price of the Shares on the NASDAQ National Market was $8 7/8 
per Share. On March 19, 1997, the last full trading day prior to the 
commencement of the Offer, the last reported sales price of the Shares on the 
NASDAQ National Market was $10 3/4 per Share. SHAREHOLDERS ARE URGED TO 
OBTAIN A CURRENT MARKET QUOTATION FOR THE SHARES. 

   The Company has advised the Purchaser that the Company has never declared 
or paid any cash dividends on its capital stock. 

7. EFFECT OF THE OFFER ON THE MARKET FOR THE SHARES; STOCK LISTING; EXCHANGE 
   ACT REGISTRATION; MARGIN REGULATIONS. 

   Market for the Shares. The purchase of Shares pursuant to the Offer will 
reduce the number of holders of Shares and the number of Shares that might 
otherwise trade publicly and, depending upon the number of Shares so 
purchased, could adversely effect the liquidity and market value of the 
remaining Shares held by the public. 

   Stock Listing. Depending upon the number of Shares purchased pursuant to 
the Offer, and the aggregate market value and per share price of any Shares 
not purchased pursuant to the Offer, the Shares may no longer meet the 
standards of the National Association of Securities Dealers, Inc. (the 
"NASD") for continued inclusion in the NASDAQ National Market, which require 
that an issuer have at least 200,000 publicly held shares with a market value 
of at least $1 million, and have net tangible assets of at least $1 million, 
$2 million or $4 million depending on profitability levels during the 
issuer's four most recent fiscal years. If these standards are not met, the 
Shares might nevertheless continue to be included in the NASD's NASDAQ Stock 
Market with quotations published in the NASDAQ "additional list" or in one of 
the "local lists." However, if the number of holders of Shares falls below 
300, or if the number of publicly held Shares falls below 100,000, or if 
there are not at least two market makers for the Shares, NASD rules provide 
that the securities would no longer be "qualified" for NASDAQ Stock Market 
reporting, and the NASDAQ Stock Market would cease to provide any quotations 
as to the Shares. Shares held directly or indirectly by an officer or 
director of the Company, or by any beneficial owner of more than 10% of the 
Shares, ordinarily will not be considered as being publicly held for this 
purpose. If, as a result of the purchase of Shares pursuant to the Offer or 
otherwise, the Shares no longer meet the NASD requirements for continued 
inclusion in the NASDAQ National Market or the NASDAQ Stock Market, and the 
Shares are no longer included in any tier of the NASDAQ Stock Market, the 
market for Shares could be adversely affected. 

                               10           
<PAGE>
   In the event the Shares no longer meet the requirements of the NASD for 
inclusion in the NASDAQ Stock Market, it is possible that the Shares would 
continue to trade in the over-the-counter market and that price quotations 
might still be available from other sources. The extent of the public market 
for the Shares and availability of such quotations would, however, depend 
upon the number of holders of Shares remaining at such time, the interest in 
maintaining a market in the Shares on the part of securities firms, the 
possible termination of registration under the Exchange Act, as described 
below, and other factors. 

   According to the Company's Annual Report on Form 10-K for the fiscal year 
ended June 30, 1996 (the "Company 1996 10-K"), as of September 19, 1996, 
there were approximately 87 holders of record of Shares, not including 
approximately 4,200,000 Shares held by 78 shareholders in "street name." 
According to information provided by the Company, as of March 14, 1997, there 
were 6,054,556 Shares outstanding. If, as a result of the purchase of Shares 
pursuant to the Offer or otherwise, the Company does not meet the 
requirements for continued inclusion in the NASDAQ National Market or the 
NASDAQ Stock Market and the Shares are no longer included in the NASDAQ 
National Market or the NASDAQ Stock Market, as the case may be, the market 
for Shares could be adversely affected. 

   Exchange Act Registration. The Shares currently are registered under the 
Exchange Act. Registration of the Shares under the Exchange Act may be 
terminated upon application of the Company to the Commission if the Shares 
are neither listed on a national securities exchange nor held by 300 or more 
holders of record. Termination of registration of the Shares under the 
Exchange Act would substantially reduce the information required to be 
furnished by the Company to its shareholders and to the Commission and would 
make certain provisions of the Exchange Act, such as the short-swing profit 
recovery provisions of Section 16(b), the requirement of furnishing a proxy 
statement pursuant to Section 14(a) in connection with shareholders' meetings 
and the related requirement of furnishing an annual report to shareholders 
and the requirements of Rule 13e-3 under the Exchange Act with respect to 
"going private" transactions, no longer applicable to the Company. 
Furthermore, the ability of "affiliates" of the Company and persons holding 
"restricted securities" of the Company to dispose of such securities pursuant 
to Rule 144 or Rule 144A promulgated under the Securities Act of 1933, as 
amended (the "Securities Act"), may be impaired or eliminated. If 
registration of the Shares under the Exchange Act were terminated, the Shares 
would no longer be "margin securities" or be eligible for continued listing 
on any stock exchange. The Purchaser may seek to cause the Company to apply 
for termination of registration of the Shares under the Exchange Act as soon 
after the completion of the Offer as the requirements for such termination 
are met. 

   If registration of the Shares is not terminated prior to the Merger, then 
the Shares will be delisted from the NASDAQ National Market and the 
registration of the Shares under the Exchange Act will be terminated 
following the consummation of the Merger. 

   Margin Regulations. The Shares presently are "margin securities" under the 
regulations of the Board of Governors of the Federal Reserve System (the 
"Federal Reserve Board"), which status has the effect, among other things, of 
allowing brokers to extend credit on the collateral of such securities. 
Depending upon factors similar to those described above regarding listing and 
market quotations, it is possible that, following the Offer, the Shares would 
no longer constitute "margin securities" for the purposes of the margin 
regulations of the Federal Reserve Board and therefore could no longer be 
used as collateral for loans made by brokers. 

   If registration of the Shares under the Exchange Act were terminated, the 
Shares would no longer be "margin securities." 

8. CERTAIN INFORMATION CONCERNING THE COMPANY 

   General. The information concerning the Company contained in this Offer to 
Purchase, including that set forth below under the caption "Selected 
Financial Information," has been furnished by the Company or has been taken 
from or based upon publicly available documents and records on file with the 
Commission and other public sources. Neither PhoneTel nor the Purchaser 
assumes responsibility for the 

                               11           
<PAGE>
accuracy or completeness of the information concerning the Company contained 
in such documents and records or for any failure by the Company to disclose 
events which may have occurred or may affect the significance or accuracy of 
any such information but which are unknown to PhoneTel or the Purchaser. 

   The Company owns and operates a network of over 26,000 coin-operated 
payphones and inmate phones located in 41 states and the District of 
Columbia. The Company's payphones are located where there is significant 
demand for payphone services, such as convenience stores, service stations, 
grocery stores, hospitals, shopping centers and truck stops. The payphones 
generate significant revenue from both coin calls and "non-coin" calls, such 
as collect calls, third-party calls and credit card or calling card calls. 
The Company's inmate phones are installed in approximately 560 correctional 
institutions, most of which are operated at the county and local government 
level. All inmate phone revenue is generated from non-coin calls. 
Substantially all of the Company's payphones and inmate phones are 
electronically linked to the Company's centralized, proprietary management 
information systems that permit the Company to monitor phone usage patterns 
and address potential service and maintenance needs before they cause 
significant downtime or come to the attention of the site operator or 
correctional institution. The Company is a Georgia corporation with its 
principal executive offices at 1150 Northmeadow Parkway, Roswell, Georgia 
30076. The telephone number of the Company at such offices is (770) 442-7300. 

   Selected Financial Information. Set forth below is certain selected 
consolidated financial information with respect to the Company, excerpted or 
derived from the Company's 1996 Annual Report to Shareholders and its 
Quarterly Report on Form 10-Q for the quarter ended December 31, 1996, both 
filed with the Commission pursuant to the Exchange Act. 

   More comprehensive financial information is included in such reports and 
in other documents filed by the Company with the Commission. The following 
summary is qualified in its entirety by reference to such reports and other 
documents and all of the financial information (including any related notes) 
contained therein. Such reports and other documents may be inspected and 
copies may be obtained from the Commission in the manner set forth below. 

                         COMMUNICATIONS CENTRAL INC. 
                 SELECTED CONSOLIDATED FINANCIAL INFORMATION 
                (DOLLARS IN THOUSANDS, EXCEPT PER SHARE DATA) 

<TABLE>
<CAPTION>
                                               SIX MONTHS ENDED                 FISCAL YEARS ENDED 
                                       ------------------------------  ---------------------------------- 
                                         DECEMBER 31,    DECEMBER 31,    JUNE 30,    JUNE 30,    JUNE 30, 
                                             1996            1995          1996        1995        1994 
                                       --------------  --------------  ----------  ----------  ---------- 
<S>                                    <C>             <C>             <C>         <C>         <C>
OPERATING DATA: 
 Net sales ...........................     $ 53,159        $ 53,387      $105,340    $ 81,422    $46,124 
 Operating income (loss) .............        2,943           4,778       (11,525)      7,828      5,519 
 Net income (loss) ...................         (363)          1,276       (17,946)      3,172      2,779 
 Net income (loss) per share .........        (0.06)           0.21         (2.96)       0.52       0.57 
BALANCE SHEET DATA (AT END OF 
PERIOD): 
 Working capital .....................     $(11,490)          6,821      $  1,464    $  3,783 
 Total assets ........................      111,327         125,500       109,728     122,967 
 Total liabilities ...................       83,775          79,753        83,191      78,692 
 Shareholders' equity ................       27,552          45,747        26,537      44,275 
</TABLE>

   Available Information. The Company is subject to the informational filing 
requirements of the Exchange Act and, in accordance therewith, is obligated 
to file reports, proxy statements and other information with the Commission 
relating to its business, financial condition and other matters. Information 
as of particular dates concerning the Company's directors and officers, their 
remuneration, options granted to them, the principal holders of the Company's 
securities and any material interests of such persons in transactions with 
the Company is required to be disclosed in proxy statements distributed to 
the Company's shareholders and filed with the Commission. Such reports, proxy 
statements and other information should be available for inspection at the 
public reference facilities of the Commission at 450 Fifth Street, N.W., 
Washington, D.C. 20549, and at the regional offices of the Commission located 
at Seven 

                               12           
<PAGE>
World Trade Center, Suite 1300, New York, NY 10048 and Citicorp Center, 500 
West Madison Street, Suite 1400, Chicago, IL 60661. Copies of such 
information should be obtainable by mail, upon payment of the Commission's 
customary charges, by writing to the Commission's principal office at 450 
Fifth Street, N.W., Washington, D.C. 20549. The Commission also maintains a 
website at http://www.sec.gov that contains reports, proxy statements and 
other information. Such material should also be available for inspection at 
the offices of the NASDAQ National Market, located at 1735 K Street, N.W., 
Washington, D.C. 20006-1506. 

9. CERTAIN INFORMATION CONCERNING THE PURCHASER AND PHONETEL. 

   General. The Purchaser, a Georgia corporation and a wholly owned 
subsidiary of PhoneTel, was organized for the purpose of acquiring the 
Company and has conducted no activities unrelated to such purpose since its 
organization. All of the issued and outstanding shares of capital stock of 
the Purchaser are owned by PhoneTel. The principal executive offices of the 
Purchaser are located at the principal executive offices of PhoneTel. The 
telephone number of the Purchaser at such offices is (216) 241-2555. 

   PhoneTel believes it is the largest independent public pay telephone 
operator in the United States. As of March 14, 1997, PhoneTel owned and 
operated more than 41,000 installed public pay telephones, of which 
approximately 95% are located in 20 states and approximately 57% are located 
in Texas, Florida, California, Missouri and New Mexico. PhoneTel is an Ohio 
corporation with its principal executive offices at 1127 Euclid Avenue, 
Cleveland, Ohio 44115. Its telephone number at such address is (216) 
241-2555. 

   Selected Financial Information. Set forth below is certain selected 
consolidated financial information with respect to PhoneTel for the fiscal 
years ended December 31, 1996, 1995 and 1994. Such financial information has 
been taken from the periodic reports and other documents filed by PhoneTel 
with the Commission. More comprehensive information concerning PhoneTel is 
included in such reports and other documents and the financial information 
that follows is qualified in its entirety by reference to such reports and 
other documents and all of the financial information and notes contained 
therein. Such reports and other documents may be inspected and copies may be 
obtained from the Commission in the manner set forth below. 

                         PHONETEL TECHNOLOGIES, INC. 
                 SELECTED CONSOLIDATED FINANCIAL INFORMATION 
               (DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) 

<TABLE>
<CAPTION>
                                                      FISCAL YEARS ENDED 
                                       ---------------------------------------------- 
                                         DECEMBER 31,    DECEMBER 31,    DECEMBER 31, 
                                             1996            1995            1994 
                                       --------------  --------------  -------------- 
<S>                                    <C>             <C>             <C>
SUMMARY OF EARNINGS DATA: 
 Revenues.............................     $ 44,804        $18,718         $15,866 
 Operating income (loss)..............       (6,129)        (5,289)         (1,314) 
 Net (loss) income....................      (26,649)        (6,110)         (1,695) 
 Income (loss) per common share ......     $  (5.29)       $ (3.29)        $ (1.35) 
BALANCE SHEET DATA (AT END OF 
 PERIOD): 
 Working capital (deficit)............     $ 39,491        $(4,844) 
 Total assets.........................      159,770         28,917 
 Total liabilities....................      136,357         19,206 
 Shareholders' equity (including 
  mandatorily redeemable preferred 
  stock)..............................       23,413          9,711 
</TABLE>

   The selected consolidated financial information set forth above is not 
necessarily indicative of the current balance sheet data of PhoneTel or the 
results of its operations going forward, due to, among other things, the 
effect of financing, new Federal Communications Commission ("FCC") rules and 
recent acquisitions, as follows: 

                               13           
<PAGE>
     The financial information includes data for each of the following 
    acquisitions only from the date of such acquisition: 

<TABLE>
<CAPTION>
                                                               NUMBER OF PAY 
COMPANY                                    ACQUISITION DATE     TELEPHONES 
- ---------------------------------------  ------------------  --------------- 
<S>                                      <C>                 <C>
Alpha Pay Phone IV L.P..................      March 25, 1994       2,155 
World Communications, Inc...............  September 22, 1995       3,237 
Public Telephone Corporation............    October 16, 1995       1,200 
Paramount Communications Systems, Inc.        March 15, 1996       2,528 
International Pay Phones, Inc. .........      March 15, 1996       2,101 
Payphones of America, Inc. .............      August 1, 1996       3,115 
Amtel Communications Services ..........  September 13, 1996       6,872 
</TABLE>

     In addition, such financial information does not reflect the following 
    acquisitions completed in 1997: 

<TABLE>
<CAPTION>
                                                    NUMBER OF PAY 
COMPANY                          ACQUISITION DATE    TELEPHONES 
- ------------------------------  ----------------  --------------- 
<S>                             <C>               <C>
Cherokee Communications, Inc.     January 1, 1997      13,949 
Texas Coinphone ...............  January 14, 1997       1,250 
Other acquisitions ............      January 1997         300 
Other acquisitions ............     February 1997         391 
</TABLE>

     On December 18, 1996, PhoneTel completed the following two underwritten 
    public offerings: (i) the sale of 6,750,000 shares of common stock at a 
    price to the public of $3.00 per share, for estimated net proceeds to 
    PhoneTel of $17,982,500 (with an underwriters' allotment exercised for 
    1,012,500 shares, for additional net proceeds to the Company of 
    $2,825,000) and (ii) the sale of $125,000,000 aggregate principal amount 
    of its Senior Notes due 2006 ("Senior Notes") for net proceeds to PhoneTel 
    therefrom of $118,475,000. The net proceeds of such sales were used to 
    fund certain acquisitions completed in 1997, to repay certain indebtedness 
    of PhoneTel and to fund working capital and other general corporate 
    purposes. The historical Summary of Earnings Data set forth above with 
    respect to PhoneTel does not reflect the impact of these offerings. 

     Effective November 6, 1996, pursuant to recently promulgated FCC rules, 
    PhoneTel began to derive additional revenues from access it provides 
    callers to any carrier other than the presubscribed carrier (commonly 
    referred to as "dial-around" access). As of November 6, 1996, PhoneTel 
    began accruing gross dial-around revenues at the mandated rate of $45.85 
    per telephone per month, as compared with the rate of $6.00 per telephone 
    per month in place prior to November 6, 1996. Commencing October 7, 1997 
    and ending October 6, 1998, the $45.85 per telephone per month rate will 
    change to a rate of $0.35 per call. Thereafter, the dial-around rate will 
    be at a per-call rate equal to the local coin call rate. Additionally, the 
    states are required to deregulate the price of local phone calls, which 
    PhoneTel believes may result in an increase in the local coin call rate, 
    thereby generating additional revenues. However, there can be no assurance 
    as to the ultimate effect that the rules and policies adopted by the FCC 
    on its own or after any judicial review will have on PhoneTel's business, 
    results of operations or financial condition. 

   Certain Information. The name, citizenship, business address, present 
principal occupation or employment and five-year employment history of each 
of the directors and executive officers of the Purchaser and PhoneTel are set 
forth in Schedule I hereto. 

   Except as set forth in this Offer to Purchase, neither the Purchaser or 
PhoneTel, nor, to the best of their knowledge, any of the persons listed on 
Schedule I, nor any associate or majority-owned subsidiary of any of the 
foregoing, beneficially owns or has a right to acquire any Shares, and 
neither the Purchaser nor PhoneTel nor, to the best of their knowledge, any 
of the persons or entities referred to above, nor any of the respective 
executive officers, directors or subsidiaries of any of the foregoing, has 
effected any transaction in Shares during the past 60 days. 

                               14           
<PAGE>
   Except as set forth in this Offer to Purchase, neither the Purchaser or 
PhoneTel, nor, to the best of their knowledge, any of the persons listed on 
Schedule I, has any contract, arrangement, understanding or relationship with 
any other person with respect to any securities of the Company, including, 
but not limited to, any contract, arrangement, understanding or relationship 
concerning the transfer or the voting of any securities of the Company, joint 
ventures, loan or option arrangements, puts or calls, guarantees of loans, 
guarantees against loss, or the giving or withholding of proxies. Except as 
set forth in this Offer to Purchase, none of the Purchaser, PhoneTel, or any 
of their respective affiliates, nor, to the best of their knowledge, any of 
the persons listed on Schedule I, has had, since July 1, 1993, any business 
relationships or transactions with the Company or any of its executive 
officers, directors or affiliates that would require reporting under the 
rules of the Commission. Except as set forth in this Offer to Purchase, since 
July 1, 1993, there have been no contacts, negotiations or transactions 
between the Purchaser, PhoneTel, any of their respective affiliates or, to 
the best of their knowledge, any of the persons listed on Schedule I, and the 
Company or its affiliates concerning a merger, consolidation or acquisition, 
tender offer or other acquisition of securities, election of directors or a 
sale or other transfer of a material amount of assets. 

   Available Information. PhoneTel is subject to the informational filing 
requirements of the Exchange Act and, in accordance therewith, is obligated 
to file reports, proxy statements and other information with the Commission 
relating to its business, financial condition and other matters. Information 
as of particular dates concerning PhoneTel's directors and officers, their 
remuneration, options granted to them, the principal holders of PhoneTel's 
securities and any material interests of such persons in transactions with 
PhoneTel is required to be disclosed in proxy statements distributed to 
PhoneTel's shareholders and filed with the Commission. Such reports, proxy 
statements and other information should be available for inspection from the 
offices of the Commission in the same manner as set forth with respect to 
information concerning the Company in Section 8. Such material should also be 
available for inspection at the offices of the American Stock Exchange, Inc., 
located at 86 Trinity Place, New York, NY 10006-1881. 

10. SOURCE AND AMOUNT OF FUNDS. 

   The total amount of funds required by the Purchaser to purchase all of the 
Shares pursuant to the Offer and the Merger, to refinance certain 
indebtedness for borrowed money of the Company, and to pay related fees and 
expenses is expected to be approximately $175 million. THE OFFER IS 
CONDITIONED UPON, AMONG OTHER THINGS, THE RECEIPT BY PHONETEL OF FINANCING 
SUFFICIENT IN AMOUNT TO ENABLE IT AND THE PURCHASER TO CONSUMMATE THE OFFER 
AND THE MERGER AND TO REFINANCE CERTAIN INDEBTEDNESS FOR BORROWED MONEY OF 
THE COMPANY AND TO PAY RELATED FEES AND EXPENSES. 

   PhoneTel and the Purchaser anticipate that the funds required in 
connection with the transactions contemplated by the Merger Agreement would 
be obtained through the private placement of senior and/or subordinated debt 
or equity securities of PhoneTel and through borrowings from commercial banks 
or other lenders. 

   Pursuant to an Engagement Letter dated March 14, 1997 between CIBC Wood 
Gundy and PhoneTel (the "Engagement Letter"), CIBC Wood Gundy has been 
engaged to act as PhoneTel's lead underwriter, placement agent or initial 
purchaser, as the case may be, in connection with, but not limited to, (i) 
the proposed issuance to institutional investors of up to $175 million 
aggregate principal amount of high yield debt securities of PhoneTel, 
preferred stock or private common equity (the "Securities"), (ii) the 
obtaining of a new senior credit facility of up to $100 million (the "Senior 
Financing") and (iii) the issuance of up to $125 million of additional high 
yield debt or equity securities to finance other potential acquisitions (the 
"Future Financing" and, together with the Securities and the Senior 
Financing, the "Financing"). The net proceeds to PhoneTel from the Securities 
and the Senior Financing principally will be used to finance the Offer and 
the Merger, to repay existing indebtedness of the Company, for general 
corporate purposes, including other acquisitions, and to pay related fees and 
expenses. This Offer to Purchase does not constitute an offer to sell or a 
solicitation of an offer to buy any of the securities to be placed by CIBC 
Wood Gundy. 

   In addition, CIBC Wood Gundy has delivered to PhoneTel a letter dated 
March 14, 1997 stating that, based on current market conditions, CIBC Wood 
Gundy is "highly confident" of its ability, as lead 

                               15           
<PAGE>
underwriter, placement agent or initial purchaser, to sell or place up to 
$175 million of senior and/or subordinated debt or equity securities of 
PhoneTel to finance the acquisition of the Company, subject to the terms and 
conditions set forth in such letter. Pursuant to such letter, CIBC Wood 
Gundy's ability to consummate such sale or placement of such financing is 
subject to: (i) the terms and conditions of such financing and all related 
documentation, as well as the terms and structure of the transaction, all 
being reasonably satisfactory in form and substance to CIBC Wood Gundy and 
its counsel, (ii) CIBC Wood Gundy's satisfaction with, and completion of 
financial, business and legal due diligence regarding PhoneTel and the 
Company, including access to certain non-public information, (iii) there not 
having become known or, since December 31, 1996, occurred any material 
adverse change in the business, condition (financial or otherwise), results 
of operations, assets, liabilities or prospects of PhoneTel or the Company, 
(iv) the receipt of all necessary governmental, regulatory, and third-party 
approvals and consents, including from other lenders to PhoneTel in 
connection with such financing and the transaction, on terms satisfactory to 
CIBC Wood Gundy, (v) CIBC Wood Gundy having a reasonable and customary time 
and terms to market such financing, as contemplated by the Engagement Letter, 
which is likely to require an extension of the initial Expiration Date and 
(vi) at the time such financing is consummated, there being no legal, 
regulatory, financial or other restrictions on PhoneTel's ability to promptly 
consummate the transaction. The foregoing description of the CIBC Wood Gundy 
"highly confident" letter is qualified in its entirety by reference to such 
letter, a copy of which has been filed with the Commission as an exhibit to 
the Schedule 14D-1. 

   Pursuant to the Engagement Letter, in consideration for the services 
rendered by CIBC Wood Gundy in connection with the Financing, PhoneTel has 
agreed to pay to CIBC Wood Gundy as follows: (i) a cash placement fee of 3.5% 
of the purchase price of high yield debt securities issued in the Financing, 
(ii) a cash placement fee of 4.0% of the liquidation value of any preferred 
equity issued in the Financing, subject to certain exceptions, (iii) a cash 
placement fee of 6.0% of the gross proceeds from the sale or placement of 
private common equity issued in the Financing, subject to certain exceptions, 
(iv) a cash placement fee of 2.5% of the committed amount of the Senior 
Financing, subject to certain exceptions and (v) a cash advisory fee of 
$625,000 for financial advisory services provided in connection with the 
solicitation of the Noteholder Consents (as defined below). Moreover, under 
the terms of the Engagement Letter, if PhoneTel completes the Offer and the 
Merger, PhoneTel will pay CIBC Wood Gundy a minimum cash fee of $1 million, 
which shall be credited against any fees due pursuant to clauses (i), (ii) 
(iii) or (iv) above. PhoneTel also has agreed to reimburse CIBC Wood Gundy 
for certain fees and expenses and to indemnify it against certain claims 
arising out of the services provided thereunder. 

   The obligations of CIBC Wood Gundy under the Engagement Letter are to use 
its best efforts to place the Financing. There is no obligation on the part 
of CIBC Wood Gundy to purchase any of the instruments comprising the 
Financing under either the Engagement Letter or the "highly confident" 
letter. The placement obligations of CIBC Wood Gundy are subject to 
satisfactory completion of a due diligence investigation by CIBC Wood Gundy 
and its counsel, market conditions and the form and terms of the instruments 
comprising the Financing, the offering materials and all related documents 
being mutually acceptable to PhoneTel and CIBC Wood Gundy. 

   The foregoing discussion of the Engagement Letter is qualified in its 
entirety by reference to the Engagement Letter, a copy of which has been 
filed with the Commission as an exhibit to the Schedule 14D-1. 

   As currently contemplated, completion of the Financing would require 
PhoneTel to obtain the consent of the holders of at least a majority of the 
outstanding aggregate principal amount of the Senior Notes to amend the 
Indenture dated as of December 18, 1996 with respect to the Senior Notes to 
modify the limitation contained therein on the incurrence by PhoneTel of 
additional indebtedness (the "Noteholder Consents"). 

   It is anticipated that borrowings incurred by PhoneTel in connection with 
the Financing will be repaid from internally generated funds of PhoneTel 
including, after the Merger, funds obtained from the Company, and/or 
refinanced in the private or public markets. 

                               16           
<PAGE>
   THE OFFER IS SUBJECT, AMONG OTHER THINGS, TO THE FINANCING CONDITION. 
THERE CAN BE NO ASSURANCE THAT (I) THE NOTEHOLDER CONSENTS WILL BE OBTAINED 
OR (II) PHONETEL OR THE PURCHASER WILL SUCCEED IN COMPLETING THE FINANCING, 
WHETHER THROUGH CIBC WOOD GUNDY OR OTHERWISE. 

11. BACKGROUND OF THE OFFER; PURPOSE OF THE OFFER AND THE MERGER; THE MERGER 
    AGREEMENT AND CERTAIN OTHER AGREEMENTS 

   The following description was prepared by PhoneTel and the Company. 
Information about the Company was provided by the Company and neither the 
Purchaser nor PhoneTel takes any responsibility for the accuracy or 
completeness of any information regarding meetings or discussions in which 
PhoneTel or its representatives did not participate. 

   Background of the Offer. PhoneTel believes that there is a significant 
opportunity to consolidate the highly fragmented independent segment of the 
public pay telephone industry. Selective acquisitions enable PhoneTel to 
expand its geographic presence and further its strategy of clustering its 
public pay telephones more rapidly than with new installations. Accordingly, 
PhoneTel maintains an active acquisition program to acquire public pay 
telephones that are in, or contiguous to, its existing markets or that can 
form the basis of a new cluster. Members of PhoneTel's senior management 
routinely engage in investigating opportunities to meet PhoneTel's objective 
to grow, in part, through additional acquisitions, thereby achieving 
economies of scale while implementing cost savings. See Section 9. 

   In July 1996, Peter G. Graf, PhoneTel's Chairman and Chief Executive 
Officer, and Tammy L. Martin, Executive Vice President, Chief Administrative 
Officer and General Counsel of PhoneTel, met Rodger L. Johnson, President and 
Chief Executive Officer of the Company, at the Company's headquarters in 
Roswell, Georgia. Messrs. Graf and Johnson met again the following week. At 
such meetings, the parties discussed the public pay telephone industry 
generally, PhoneTel's acquisition strategy and, in general terms, the 
potential benefits of a strategic relationship between PhoneTel and the 
Company, including the possibility of combining the companies. Following 
these discussions, PhoneTel and the Company entered into the Confidentiality 
Agreement dated July 25, 1996, a copy of which is filed as an exhibit to the 
Schedule 14D-1, pursuant to which, among other things, the parties agreed 
that any non-public information made available to the other would be held in 
strict confidence. In addition, under the Confidentiality Agreement, each 
party agreed not to purchase or sell securities of each other based on such 
information until such information is made, or becomes, publicly available. 
No confidential information was exchanged as the result of such meetings. 
There were no further substantive discussions between PhoneTel and the 
Company until February 1997. 

   In January 1997, PhoneTel's senior management and its advisors reviewed 
the status of their internal discussions regarding the Company and considered 
preliminary value ranges for the Shares in light of a possible combination. 
PhoneTel's senior management concluded that, given the Company's prospects 
and the outlook for its financial performance, and the potential benefits of 
consolidation, PhoneTel should pursue further discussions with the Company 
regarding a possible combination. On February 4, 1997, at a meeting of the 
Board of Directors of PhoneTel, senior management of PhoneTel presented and 
discussed the potential benefits of a strategic relationship between PhoneTel 
and the Company. 

   On February 19, 1997, Mr. Graf and Nickey B. Maxey, Vice Chairman of 
PhoneTel, accompanied by legal counsel for PhoneTel and representatives of 
CIBC Wood Gundy and Southcoast, met with Mr. Johnson, C. Douglas McKeever, 
Chief Financial Officer of the Company, and counsel for the Company to 
discuss a potential transaction between the Company and PhoneTel as well as, 
in general terms, the Financing. At that time, the management participants 
from PhoneTel indicated that it would be prepared to enter into a merger 
agreement, commence a tender offer and complete a transaction in the range of 
$11.50 per Share. PhoneTel also indicated the importance to PhoneTel of 
securing non-competition agreements from key employees of the Company, 
particularly Mr. Johnson, and the willingness of PhoneTel to pay up to $1.5 
million for such agreements. 

   On February 26, 1997, at a regularly scheduled meeting, the Company's 
Board of Directors first considered PhoneTel's proposal in light of an array 
of other strategic alternatives, and directed the Company's management to 
seek an increase in the price to be paid. 

                               17           
<PAGE>
   On February 28, 1997, counsel for PhoneTel, on behalf of PhoneTel, sent a 
draft agreement and plan of merger to senior management of the Company and 
its counsel. During the period from February 19, 1997 through and including 
March 7, 1997, representatives of PhoneTel and the Company, including legal 
counsel, met by telephone conference on several occasions to discuss the 
price at which a merger might be approved by PhoneTel and the Company and to 
negotiate the terms of the draft agreement and plan of merger. 

   On March 7, 1997, PhoneTel entered into an engagement letter with CIBC 
Wood Gundy, and on March 9, 1997, CIBC Wood Gundy delivered to PhoneTel a 
"highly confident" letter. Such engagement letter and "highly confident" 
letter have been superseded by the Engagement Letter and the "highly 
confident" letter of CIBC Wood Gundy dated March 14, 1997, each of which has 
been filed as an exhibit to the Schedule 14D-1. See Section 10. 

   On March 10, 1997, Messrs. Graf, Johnson and McKeever, together with 
counsel for PhoneTel and the Company, met in Atlanta, Georgia. At that 
meeting, Mr. Graf indicated that an acquisition by PhoneTel would be subject 
to a financing condition. After further discussion, Mr. Graf indicated that 
PhoneTel would be willing to pay $12.85 per Share to acquire the Company, to 
place $3 million in escrow to be paid to the Company in the event that such 
financing condition was not satisfied and to pay $2 million for the 
non-competition agreements. 

   On March 9 and 11, 1997, the Company's Board of Directors held telephonic 
meetings to further consider the proposed merger agreement and terms of the 
offer and the merger, and the related transactions. In response to the 
Board's concern regarding the uncertainty created by the financing condition 
and PhoneTel's desire to have a minimum condition greater than a majority of 
the outstanding shares on a fully-diluted basis, the Board instructed Mr. 
Johnson to seek an increase in the escrow deposit and to negotiate for the 
earliest possible date by which the tender offer could be completed. After 
further discussions between representatives of PhoneTel and the Company, 
PhoneTel agreed to increase the amount to be placed in escrow to $5 million, 
and to complete the tender offer by May 19, 1997. 

   On March 12, 1997, the Board of Directors of PhoneTel held a telephonic 
meeting to consider the proposed terms of the Merger Agreement, including the 
Offer and the Merger, and the related transactions, including the Financing. 
At such meeting, after a full discussion, the Board of Directors of PhoneTel 
approved the Merger Agreement, the Offer and the Merger and the transactions 
contemplated thereby, including the Financing. 

   At meetings of the Board of Directors of the Company held on March 13 and 
14, 1997, the Board of Directors unanimously approved the Merger Agreement, 
the Offer and the Merger and determined that the terms of the Offer and the 
Merger are fair to, and in the best interests of, the Company's shareholders, 
and unanimously recommended that shareholders of the Company accept the Offer 
and tender their Shares. On March 14, Bradford delivered to the Company's 
Board of Directors its written opinion to the effect that the consideration 
to be received by the public shareholders of the Company in the Offer and the 
Merger is fair to such shareholders from a financial point of view as of the 
date of such meeting. The opinion of Bradford is set forth in full as an 
exhibit to the Company's Schedule 14D-9 which is being mailed to shareholders 
of the Company. Shareholders of the Company are urged to read that opinion in 
its entirety. 

   Following the approval of the respective Boards of Directors, on March 14, 
1997, PhoneTel, the Purchaser and the Company executed and delivered the 
Merger Agreement. 

   On March 20, 1997, the Purchaser and PhoneTel commenced the Offer. 

   Purpose of the Offer and the Merger. The purpose of the Offer, the Merger 
and the Merger Agreement is to enable PhoneTel to acquire control of, and the 
entire equity interest in, the Company. The Offer is being made pursuant to 
the Merger Agreement and is intended to increase the likelihood that the 
Merger will be effected. The purpose of the Merger is to acquire all 
outstanding Shares not purchased pursuant to the Offer. The transaction is 
structured as a merger in order to ensure the acquisition by PhoneTel and its 
affiliates, including the Purchaser, of all the outstanding Shares. Upon 
consummation of the Merger, the Company will become (or will be merged into) 
a wholly owned subsidiary of PhoneTel. 

                               18           
<PAGE>
   If the Merger is consummated, PhoneTel's common equity interest in the 
Company would increase to 100% and PhoneTel would be entitled to all benefits 
resulting from that interest. These benefits include complete management with 
regard to the future conduct of the Company's business and any increase in 
its value. Similarly, PhoneTel will also bear the risk of any losses incurred 
in the operation of the Company and any decrease in the value of the Company. 

   Shareholders of the Company who sell their Shares in the Offer will cease 
to have any equity interest in the Company and to participate in its earnings 
and any future growth. If the Merger is consummated, the shareholders will no 
longer have an equity interest in the Company and instead will have only the 
right to receive cash consideration pursuant to the Merger Agreement or to 
exercise statutory dissenters' rights under Georgia law. See Section 12. 
Similarly, the shareholders of the Company will not bear the risk of any 
decrease in the value of the Company after selling their Shares in the Offer 
or the subsequent Merger. 

   The primary benefits of the Offer and the Merger to the shareholders of 
the Company are that such shareholders are being afforded an opportunity to 
sell all of their Shares for cash at a price which represents a premium of 
approximately 44.7% over the closing market price of the Shares on the last 
full trading day prior to the initial public announcement of the Offer, and a 
more substantial premium over recent historical trading prices. 

 Merger Agreement 

   The following is a summary of certain provisions of the Merger Agreement. 
The summary is qualified in its entirety by reference to the Merger Agreement 
which is incorporated herein by reference and a copy of which has been filed 
with the Commission as an exhibit to the Schedule 14D-1. The Merger Agreement 
may be examined and copies may be obtained at the places and in the manner 
set forth in Section 9 of this Offer to Purchase. 

   THE OFFER. The Merger Agreement provides that the Purchaser will commence 
the Offer and that, upon the terms and subject to the prior satisfaction or 
waiver of the conditions of the Offer, the Purchaser will purchase all Shares 
validly tendered pursuant to the Offer. The Merger Agreement provides that, 
without the written consent of the Company, the Purchaser will not decrease 
the Offer Price, decrease the number of Shares sought in the Offer, amend or 
waive the Minimum Condition, or amend any condition of the Offer in a manner 
adverse to the holders of Shares, except that (i) PhoneTel or the Purchaser 
can waive the Minimum Condition without the written consent of the Company in 
the event that at least 50.1% of the Shares outstanding on a fully diluted 
basis are validly tendered and not withdrawn on or prior to the expiration of 
the Offer and (ii) if on the initial scheduled expiration date of the Offer 
all conditions to the Offer shall not have been satisfied or waived, the 
Purchaser may, from time to time, in its sole discretion, extend the 
expiration date for one or more periods totalling not more than thirty days 
or as may reasonably be necessary to comply with any legal or regulatory 
requirements. The Merger Agreement provides that if, immediately prior to the 
expiration date of the Offer, as it may be extended, the Shares tendered and 
not withdrawn pursuant to the Offer equal more than 75% of the outstanding 
Shares but less than 90%, the Purchaser may extend the Offer for a period not 
to exceed 20 business days. Notwithstanding the foregoing, the Merger 
Agreement provides that the Offer may not be extended beyond the date of 
termination of the Merger Agreement pursuant to the terms thereof. 

   THE MERGER. Following the consummation of the Offer, the Merger Agreement 
provides that, subject to the terms and conditions thereof, at the election 
of PhoneTel and in accordance with Georgia law, in the event that PhoneTel 
shall acquire, directly or indirectly, at least 90% of the outstanding Shares 
of the Company, at the Effective Time the Company shall be merged with and 
into the Purchaser and, as a result of the Merger, the separate corporate 
existence of the Company shall cease and the Purchaser shall continue as the 
surviving corporation (sometimes referred to as the "Purchaser Surviving 
Corporation" or the "Surviving Corporation"). In the event that PhoneTel does 
not so elect or does not acquire at least 90% of the Shares, then at the 
Effective Time the Purchaser will be merged with and into the Company and, as 
a result of the Merger, the separate corporate existence of the Purchaser 
will cease and the Company will continue as the surviving corporation 
(sometimes referred to as the "Company Surviving Corporation" or the 
"Surviving Corporation"). 

                               19           
<PAGE>
   The respective obligations of PhoneTel and the Purchaser, on the one hand, 
and the Company, on the other hand, to effect the Merger are subject to the 
satisfaction on or prior to the Closing Date (as defined in the Merger 
Agreement) of each of the following conditions, any and all of which may be 
waived, in whole or in part, jointly by PhoneTel and the Company to the 
extent permitted by applicable law: (i) the Merger Agreement shall have been 
approved and adopted by the requisite vote of the holders of Shares, if 
required by applicable law, in order to consummate the Merger; (ii) no 
statute, rule or regulation shall have been enacted or promulgated by any 
governmental authority which prohibits the consummation of the Merger, and 
there shall be no order or injunction of a court of competent jurisdiction in 
effect precluding the consummation of the Merger; (iii) PhoneTel, the 
Purchaser or their affiliates shall have purchased Shares pursuant to the 
Offer, unless such failure to purchase is a result of a breach of PhoneTel's 
and the Purchaser's obligations under the Merger Agreement; and (iv) the 
applicable waiting period under the HSR Act shall have expired or been 
terminated. 

   In addition, the obligations of PhoneTel and the Purchaser to consummate 
the Merger are further subject to the fulfillment of the condition (which may 
be waived by PhoneTel and the Purchaser) that the Company comply with its 
obligations regarding the Company's or any of its Subsidiaries' outstanding 
options and warrants, stock option plans and any other plan, program or 
arrangement providing for the issuance or grant of any other interest in 
respect of the capital stock of the Company or any of its Subsidiaries, as 
more fully described below. 

   At the Effective Time of the Merger (i) each issued and outstanding Share 
(other than Shares that are owned by the Company as treasury stock, any 
Shares owned by PhoneTel, the Purchaser or any other wholly owned Subsidiary 
of PhoneTel, or any Shares which are held by shareholders exercising 
dissenters' rights under Georgia law) will be converted into the right to 
receive the price per share paid pursuant to the Offer and (ii) each issued 
and outstanding share of the common stock, par value $.01 per share, of the 
Purchaser will be converted into one share of common stock of the Company 
Surviving Corporation or shall remain outstanding and constitute shares of 
the Purchaser Surviving Corporation, as the case may be, and shall constitute 
the only outstanding shares of capital stock of the Surviving Corporation. 

   THE COMPANY'S BOARD OF DIRECTORS. The Merger Agreement provides that 
promptly after the purchase by the Purchaser of at least a majority of the 
outstanding Shares, PhoneTel shall be entitled to designate such number of 
directors, rounded up to the next whole number, on the Company's Board of 
Directors as is equal to the product of the total number of directors on the 
Company's Board of Directors (giving effect to the directors designated by 
PhoneTel) multiplied by the percentage that the number of Shares so accepted 
for payment bears to the total number of Shares then outstanding. The Company 
will, upon request of the Purchaser, promptly use its best reasonable 
efforts, including amending its By-laws if necessary, either to increase the 
size of the Company's Board of Directors or secure the resignations of such 
number of its incumbent directors, or both, as is necessary to enable 
PhoneTel's designees to be elected to the Company's Board of Directors. In 
the event that PhoneTel's designees are elected to the Company's Board of 
Directors, until the Effective Time, the Company's Board of Directors will 
have at least three directors who were directors on the date of the Merger 
Agreement and who would constitute Continuing Directors for purposes of 
Article VII of the Company's Articles of Incorporation. The Company's 
obligation to appoint PhoneTel's designees to the Company's Board of 
Directors is subject to compliance with Section 14(f) of the Exchange Act and 
Rule 14f-1 promulgated thereunder. 

   SHAREHOLDERS' MEETING. Pursuant to the Merger Agreement, the Company will, 
if required by applicable law in order to consummate the Merger, duly call, 
give notice of, convene and hold a special meeting of its shareholders as 
promptly as practicable following the acceptance for payment and purchase of 
Shares by the Purchaser pursuant to the Offer for the purpose of considering 
and taking action upon the approval of the Merger and the adoption of the 
Merger Agreement. The Merger Agreement provides that the Company will, if 
required by applicable law in order to consummate the Merger, prepare and 
file with the Commission a preliminary proxy or information statement (the 
"Proxy Statement") relating to the Merger and the Merger Agreement and use 
its best efforts (i) to obtain and furnish the information required to be 
included by the Commission in the Proxy Statement and, after consultation 
with PhoneTel, to respond promptly to any comments made by the Commission 
with respect to the preliminary Proxy Statement and cause a definitive Proxy 
Statement to be mailed to its shareholders, provided that no 

                               20           
<PAGE>
amendment or supplement to the Proxy Statement will be made by the Company 
without consultation with PhoneTel and its counsel and (ii) to obtain the 
necessary approvals of the Merger and the Merger Agreement by its 
shareholders. If the Purchaser acquires at least a majority of the 
outstanding Shares, the Purchaser will have sufficient voting power to 
approve the Merger, even if no other shareholder votes in favor of the 
Merger. The Company has agreed to include in the Proxy Statement the 
recommendation of the Company's Board of Directors that shareholders of the 
Company vote in favor of the approval of the Merger and the adoption of the 
Merger Agreement. PhoneTel has agreed that it will vote, or cause to be 
voted, all of the Shares then owned by it, the Purchaser or any of its other 
Subsidiaries and affiliates in favor of the approval of the Merger and the 
adoption of the Merger Agreement. 

   The Merger Agreement provides that in the event that PhoneTel, the 
Purchaser or any other Subsidiary of PhoneTel acquires at least 90% of the 
outstanding Shares, pursuant to the Offer or otherwise, PhoneTel, the 
Purchaser and the Company will, at the request of PhoneTel and subject to the 
terms of the Merger Agreement, take all necessary and appropriate action to 
cause the Merger to become effective as soon as practicable after such 
acquisition, without a meeting of shareholders of the Company, in accordance 
with Georgia law. 

   OPTIONS AND WARRANTS. Pursuant to the Merger Agreement, at the Effective 
Time, each holder of then outstanding options (collectively, the "Options") 
or warrants (collectively, the "Warrants") to purchase Shares granted by the 
Company, whether or not then exercisable, will be entitled to receive, and 
will receive, in settlement of each Option or Warrant an amount in cash equal 
to the difference between the Offer Price and the per Share exercise price of 
such Option or Warrant. Prior to the Effective Time, the Company shall use 
its best efforts to obtain all necessary consents or releases from holders of 
outstanding Options or Warrants, to the extent required by the terms of the 
plans or agreements governing such Options or Warrants, as the case may be, 
or pursuant to the terms of any Option or Warrant granted thereunder. Except 
as may be otherwise agreed to by PhoneTel or the Purchaser and the Company, 
the Company shall take all action necessary to ensure that: (i) the Company's 
1991 Stock Option Plan, 1993 Stock Option Plan, as amended and restated as of 
October 11, 1995, and the Stock Option Plan for Directors (collectively, the 
"Stock Option Plans") shall have been terminated as of the Effective Time and 
the provisions in any other plan, program or arrangement providing for the 
issuance or grant of any other interest in respect of the capital stock of 
the Company or any of its Subsidiaries shall be cancelled as of the Effective 
Time, and (ii) following the Effective Time, (a) no participant in any Stock 
Option Plan or other plans, programs or arrangements shall have any right 
thereunder to acquire equity securities of the Company, the Surviving 
Corporation or any Subsidiary thereof and all such plans shall have been 
terminated, and (b) the Company will not be bound by any convertible 
security, option, warrant, right or agreement which would entitle any person 
to own any capital stock of the Company, the Surviving Corporation or any 
Subsidiary thereof. 

   INTERIM OPERATIONS; COVENANTS. Pursuant to the Merger Agreement, the 
Company has agreed that, except as expressly contemplated or provided by the 
Merger Agreement or agreed to in writing by PhoneTel, prior to the time the 
designees of the Purchaser constitute a majority of the Company's Board of 
Directors (the "Appointment Date"), the business of the Company and its 
Subsidiaries will be conducted only in the ordinary and usual course and to 
the extent consistent therewith, each of the Company and its Subsidiaries 
will use its best efforts to preserve its business organization intact and 
maintain its existing relations with customers, suppliers, employees, 
creditors and business partners, and (a) the Company will not, directly or 
indirectly, (i) issue, sell, transfer or pledge or agree to sell, transfer or 
pledge any treasury stock of the Company or any capital stock of any of its 
Subsidiaries beneficially owned by it, except upon the exercise of Warrants 
or Options or other rights to purchase shares of Common Stock outstanding on 
the date of the Merger Agreement; (ii) amend its Articles of Incorporation or 
By-laws or similar organizational documents; or (iii) split, combine or 
reclassify the outstanding Shares or any outstanding capital stock of any of 
the Subsidiaries of the Company; and (b) neither the Company nor any of its 
Subsidiaries shall (i) declare, set aside or pay any dividend or other 
distribution payable in cash, stock or property with respect to its capital 
stock; (ii) issue, sell, pledge, dispose of or encumber any additional shares 
of, or securities convertible into or exchangeable for, or options, warrants, 
calls, commitments or rights of any kind to acquire, any shares of capital 
stock of any 

                               21           
<PAGE>
class of the Company or its Subsidiaries, other than Shares reserved for 
issuance on the date of the Merger Agreement pursuant to the exercise of 
Warrants or Options outstanding on the date of the Merger Agreement; (iii) 
transfer, lease, license, sell, or dispose of any assets, or incur any 
indebtedness or other liability other than in the ordinary course of 
business, or mortgage, pledge or encumber any assets or modify any 
indebtedness; (iv) redeem, purchase or otherwise acquire, directly or 
indirectly, any of its capital stock; (v) grant any increase in the 
compensation payable or to become payable by the Company or any of its 
Subsidiaries to any of its executive officers or adopt any new or amend or 
otherwise increase or accelerate the payment or vesting of the amounts 
payable or to become payable under any existing bonus, incentive 
compensation, deferred compensation, severance, profit sharing, stock option, 
stock purchase, insurance, pension, retirement or other employee benefit 
plan, agreement or arrangement; (vi) enter into any employment or severance 
agreement with or, except in accordance with the existing written policies of 
the Company, grant any severance or termination pay to any officer, director 
or employee of the Company or any of its Subsidiaries; (vii) permit any 
insurance policy naming it as a beneficiary or a loss payable payee to be 
cancelled or terminated without notice to PhoneTel; (viii) enter into any 
contract or transaction relating to the purchase of assets other than in the 
ordinary course of business; (ix) change any of the accounting methods used 
by it unless required by generally accepted accounting principles ("GAAP"), 
make any material tax election, change any material tax election already 
made, adopt any material tax accounting method, change any material tax 
accounting method unless required by GAAP, enter into any closing agreement, 
settle any tax claim or assessment or consent to any tax claim or assessment 
or any waiver of the statute of limitations for any such claim or assessment; 
or (x) enter into any agreement with respect to the foregoing or take any 
action with the intent of causing any of the conditions to the Offer set 
forth in Section 14 not to be satisfied. 

   Pursuant to the Merger Agreement, the Company has agreed to provide such 
assistance as PhoneTel may reasonably request in connection with the securing 
of funds sufficient for PhoneTel and Purchaser to consummate the transactions 
contemplated by the Merger Agreement including, without limitation, using its 
reasonable best efforts to (i) make available on a timely basis such 
financial information of the Company and its Subsidiaries as may reasonably 
be required in connection with any such financing, (ii) obtain customary 
"cold comfort" letters and updates thereof from the Company's independent 
certified public accountants and customary opinion letters from the Company's 
attorneys, and (ii) make available representatives of the Company and its 
accountants and attorneys in connection with any such financing, including 
for purposes of due diligence and marketing efforts related thereto. 

   NO SOLICITATION. Pursuant to the Merger Agreement, the Company has agreed 
that neither the Company nor any of its Subsidiaries will (and the Company 
and its Subsidiaries will cause their respective officers, directors, 
employees, representatives and agents, including, but not limited to, 
investment bankers, attorneys and accountants, not to), directly or 
indirectly, encourage, solicit, participate in or initiate discussions or 
negotiations with, or provide any information to, any corporation, 
partnership, person or other entity or group (other than PhoneTel, any of its 
affiliates or representatives) concerning any proposal or offer to acquire 
all or a substantial part of the business and properties of the Company or 
any of its Subsidiaries or any capital stock of the Company or any of its 
Subsidiaries, whether by merger, tender offer, exchange offer, sale of assets 
or similar transactions involving the Company or any Subsidiary, division or 
operating or principal business unit of the Company (an "Acquisition 
Proposal"), except that the Merger Agreement does not prohibit the Company 
and the Company's Board of Directors from (i) taking and disclosing to the 
Company's shareholders a position with respect to a tender or exchange offer 
by a third party pursuant to Rules 14d-9 and 14e-2 promulgated under the 
Exchange Act, or (ii) making such disclosure to the Company's shareholders 
as, in the good faith judgment of the Board, after receiving advice from 
outside counsel, is required under applicable law, provided that, except as 
permitted under the terms of the Merger Agreement, neither the Company's 
Board of Directors nor any committee thereof shall approve or recommend, or 
propose to approve or recommend, any Acquisition Proposal, or enter into any 
agreement with respect to any Acquisition Proposal or withdraw or modify, or 
propose to withdraw or modify, in a manner adverse to PhoneTel or the 
Purchaser, the approval or recommendation of the Company's Board of 
Directors, or any such committee thereof, of the Offer, the Merger Agreement 
or the Merger. The Company also agreed to immediately cease any existing 
activities, discussions or negotiations with any parties conducted prior to 
the date of the Merger Agreement with respect to any of the foregoing. 

                               22           
<PAGE>
   The Merger Agreement provides that, notwithstanding the foregoing, the 
Company, prior to the acceptance of Shares pursuant to the Offer, may furnish 
information concerning its business, properties or assets to any corporation, 
partnership, person or other entity or group pursuant to appropriate 
confidentiality agreements, and may negotiate and participate in discussions 
and negotiations with such entity or group concerning an Acquisition Proposal 
if (i) such entity or group has, on an unsolicited basis, submitted a bona 
fide written proposal to the Company relating to any such transaction which 
the Company's Board of Directors determines in good faith, after receiving 
advice from a nationally recognized investment banking firm, represents a 
superior transaction to the Offer and the Merger and which the Company's 
Board of Directors determines in good faith can be fully financed and (ii) in 
the opinion of the Company's Board of Directors, only after receipt of advice 
from outside legal counsel, the failure to provide such information or access 
or to engage in such discussions or negotiations could reasonably be expected 
to cause the Company's Board of Directors to violate its fiduciary duties to 
the Company's shareholders under applicable law (an Acquisition Proposal 
which satisfies clauses (i) and (ii) above is referred to in the Merger 
Agreement as a "Superior Proposal"). The Company will, within one business 
day following receipt of a Superior Proposal, notify PhoneTel of the receipt 
of the same. The Company will promptly provide to PhoneTel any material 
non-public information regarding the Company provided to any other party 
which was not previously provided to PhoneTel. At any time after two business 
days following notification to PhoneTel of its intent to do so (which 
notification shall include the identity of the bidder and the material terms 
and conditions of the proposal) and if permitted to do so pursuant to the 
terms of the Merger Agreement, the Company's Board of Directors may withdraw 
or modify its approval or recommendation of the Offer. 

   In the event of a Superior Proposal which (i) is to be paid entirely in 
cash and (ii) is not subject to any financing condition or contingency, the 
Company may enter into an agreement with respect to such Superior Proposal no 
sooner than four days after giving PhoneTel written notice of its intention 
to enter into such agreement; provided that the Purchaser or PhoneTel has 
not, prior to the expiration of such four-day period, advised the Company of 
its intention to raise the Offer Price to match such Superior Proposal and 
has waived the Financing Condition, unless the sole reason for the Financing 
Condition not to be waived is the failure of the Company to satisfy its 
obligations under the Merger Agreement to render assistance in securing 
financing. Upon expiration of such four-day period without such action by the 
Purchaser or PhoneTel, the Company may enter into an agreement with respect 
to such Superior Proposal (with the bidder and on terms no less favorable 
than those specified in such notification), provided it shall concurrently 
with entering into such agreement pay or cause to be paid to PhoneTel an 
amount equal to the greater of $2,000,000 or an amount equal to the actual, 
reasonable and reasonably documented out-of-pocket fees and expenses incurred 
by PhoneTel and the Purchaser in connection with the Offer, the Merger, the 
Merger Agreement, the consummation of the transactions contemplated under the 
Merger Agreement and the financing therefor, provided that in no event shall 
the Company be obligated to pay any such fees and expenses in excess of 
$2,500,000. 

   INDEMNIFICATION AND INSURANCE. Pursuant to the Merger Agreement, for six 
years after the Effective Time, the Surviving Corporation (or any successor 
to the Surviving Corporation) shall indemnify, defend and hold harmless the 
present and former officers and directors of the Company and its 
Subsidiaries, and persons who become any of the foregoing prior to the 
Effective Time, with respect to matters occurring at or prior to the 
Effective Time to the full extent permissible under applicable Georgia law, 
the terms of the Company's Articles of Incorporation or the By-laws, as in 
effect as of the date of the Merger Agreement. The Merger Agreement also 
provides that PhoneTel or the Surviving Corporation will maintain the 
Company's existing officers' and directors' liability insurance ("D&O 
Insurance") for a period of not less than six years after the Effective Time, 
provided, that PhoneTel may substitute therefor policies of substantially 
equivalent coverage and amounts containing terms no less favorable to such 
former directors or officers. PhoneTel has also agreed that if the existing 
D&O Insurance expires, is terminated or cancelled during such period, 
PhoneTel or the Surviving Corporation will use all reasonable efforts to 
obtain substantially similar D&O Insurance, but in no event will it be 
required to pay aggregate annual premiums for such insurance in excess of 
$103,250. If PhoneTel or the Surviving Corporation is unable to obtain the 
amount of D&O Insurance required for such aggregate premium, PhoneTel or the 
Surviving Corporation has agreed to obtain as much insurance as can be 
obtained for $103,250. 

                               23           
<PAGE>
   REPRESENTATIONS AND WARRANTIES. Pursuant to the Merger Agreement, the 
Company has made customary representations and warranties to PhoneTel and the 
Purchaser with respect to, among other things, its organization, 
capitalization, financial statements, public filings, conduct of business, 
employee benefit plans, intellectual property, employment matters, compliance 
with laws, tax matters, litigation, environmental matters, vote required to 
approve the Merger Agreement, undisclosed liabilities, its rights plan, 
information in the Proxy Statement and the absence of any material adverse 
effect on the Company since December 31, 1996. 

   In addition, the Company has represented that, subject to certain 
exceptions, the Company has good and marketable title, free of all liens, 
charges, claims or encumbrances, to at least 20,000 pay telephones and at 
least 5,800 prison phones in operation, subject to enforceable site location 
agreements and generating income for the Company. The Company also 
represented that the average term of such site location agreements for each 
telephone (excluding prison phones) is at least 40 months and the average 
term of such site location agreements for each prison phone is at least 28 
months. 

   The Company further represented that, as of the date of the Merger 
Agreement and as of the closing of the Merger, the average net revenue per 
pay telephone (excluding prison phones) in operation as of the date of the 
Merger Agreement shall be at least $90 and the average net revenue per prison 
phone in operation as of the date of the Merger Agreement shall be at least 
$145. For purposes of the Merger Agreement, average net revenue for such pay 
telephones shall mean the average of the monthly gross revenues minus 
telephone bills and commissions (assuming dial-around compensation is based 
on the state of the law existing prior to September 20, 1996) for the 18 
months prior to the date of the Merger Agreement. In addition, average net 
revenue from operator service providers shall only include revenues received 
by the Company from such providers. 

   TERMINATION; FEES. The Merger Agreement may be terminated and the 
transactions contemplated therein abandoned at any time prior to the 
Effective Time, whether before or after approval of the shareholders of the 
Company, (a) by mutual written consent of PhoneTel and the Company, (b) by 
either the Company or PhoneTel (i) if (x) the Offer shall have expired 
without any Shares being purchased therein or (y) the Purchaser shall not 
have accepted for payment all Shares tendered pursuant to the Offer by May 
19, 1997, provided, that such right to terminate will not be available to any 
party whose failure to fulfill any obligation under the Merger Agreement was 
the cause of, or resulted in, the failure of PhoneTel or the Purchaser to 
purchase the Shares on or before such date; or (ii) if any governmental 
entity shall have issued an order, decree or ruling or taken any other action 
(which order, decree, ruling or other action the parties will use their 
reasonable efforts to lift), in each case permanently restraining, enjoining 
or otherwise prohibiting the acceptance for payment of, or payment for, 
Shares pursuant to the Offer or the Merger and such order, decree, ruling or 
other action shall have become final and non-appealable, (c) by the Company 
(i) if PhoneTel, the Purchaser or any of their affiliates shall have failed 
to commence the Offer on or prior to five business days following the date of 
the initial public announcement of the Offer; provided, that the Company may 
not terminate the Merger Agreement pursuant to this clause (c)(i) if the 
Company is at such time in breach of its obligations under the Merger 
Agreement such as to cause a material adverse effect on the Company and its 
Subsidiaries, taken as a whole; (ii) if PhoneTel or the Purchaser shall have 
breached in any material respect any of their respective representations, 
warranties, covenants or other agreements contained in the Merger Agreement, 
which breach cannot be or has not been cured, in all material respects, 
within 30 days after the giving of written notice to PhoneTel or the 
Purchaser, as applicable; (iii) in connection with entering into a definitive 
agreement in accordance with the Merger Agreement, provided it has complied 
with all provisions thereof, including the notice provisions therein, and 
that it makes simultaneous payment of an amount equal to the greater of 
$2,000,000 or an amount equal to the actual, reasonable and reasonably 
documented out-of-pocket fees and expenses incurred by PhoneTel and the 
Purchaser in connection with the Offer, the Merger, the Merger Agreement, the 
consummation of the transactions contemplated under the Merger Agreement and 
the financing therefor, provided that in no event shall the Company be 
obligated to pay any such fees and expenses in excess of $2,500,000, or (d) 
by PhoneTel (i) if, due to an occurrence, not involving a breach by PhoneTel 
or the Purchaser of their obligations under the Merger Agreement, which makes 
it impossible to satisfy any of the conditions to the Offer set forth in 
Section 14, 

                               24           
<PAGE>
PhoneTel, the Purchaser, or any of their affiliates shall have failed to 
commence the Offer on or prior to five business days following the date of 
the initial public announcement of the Offer; (ii) if prior to the purchase 
of Shares pursuant to the Offer, the Company has breached any representation, 
warranty, covenant or other agreement contained in the Merger Agreement which 
(x) would give rise to the failure of a condition described in clauses (f) 
and (g) of Section 14 and (y) cannot be or has not been cured, in all 
material respects, within 30 days after the giving of written notice to the 
Company; or (iii) upon the occurrence of any event set forth in clause (e) of 
Section 14. 

   In accordance with the Merger Agreement, if (x) PhoneTel terminates the 
Merger Agreement pursuant to clause (d)(iii) of the immediately preceding 
paragraph, (y) the Company terminates the Merger Agreement pursuant to clause 
(c)(iii) of the immediately preceding paragraph, or (z) either the Company or 
PhoneTel terminates the Merger Agreement pursuant to clause (b)(i) of the 
immediately preceding paragraph and prior thereto there shall have been 
publicly announced another Acquisition Proposal or an event set forth in 
clause (h) of Section 14 shall have occurred, the Company has agreed to pay 
to PhoneTel an amount equal to the greater of $2.0 million or an amount equal 
to PhoneTel's actual, reasonable and reasonably documented out-of-pocket fees 
and expenses incurred by PhoneTel and the Purchaser in connection with the 
Offer, the Merger, the Merger Agreement, the consummation of the Transactions 
and the financing therefor, provided that in no event shall the Company be 
obligated to pay such fees and expenses in excess of $2,500,000. The Merger 
Agreement also provides that if the Company terminates the Merger Agreement 
(i) pursuant to clause (b)(i) of the immediately preceding paragraph and the 
sole reason for PhoneTel's failure to purchase Shares in the Offer is 
PhoneTel's failure to satisfy the Financing Condition (except if the sole 
reason for PhoneTel's failure to satisfy the Financing Condition is the 
failure of the Company to satisfy its obligations under the Merger Agreement 
to render assistance in securing financing) or (ii) pursuant to clause (c)(i) 
of the immediately preceding paragraph, then PhoneTel shall pay to the 
Company an amount equal to the Company's reasonable legal fees and expenses 
incurred as of the date of such termination with respect to the Merger 
Agreement and the transactions contemplated therein. 

   NON-COMPETITION AGREEMENTS. In connection with the Offer and the Merger, 
PhoneTel has entered into Non-Competition Agreements, in the form filed as an 
exhibit to the Schedule 14D-1, with each of Rodger L. Johnson, the Company's 
President and Chief Executive Officer, Anthony J. Palermo, the Company's Vice 
President, Sales and Marketing, C. Douglas McKeever, the Company's Vice 
President, Finance, and two other employees of the Company, and expects to 
enter into a Non-Competition Agreement with Barry E. Selvidge, the Company's 
General Counsel and Vice President, Regulatory. The Merger Agreement also 
requires the Company to deliver a covenant not to compete in a form 
reasonably satisfactory to PhoneTel for Robert Bowling, Vice President, 
Operations, within five business days after the date of the Merger Agreement. 

   The Non-Competition Agreements generally prohibit the above-named 
employees of the Company, (i) for a period of five years from the 
consummation of the Merger, from (a) purchasing any assets of PhoneTel or any 
Subsidiary thereof or (b) soliciting the current or future customers and 
suppliers of PhoneTel or any Subsidiary thereof to divert their pay telephone 
or inmate phone business to another entity or individual, (ii) for a period 
of three years from the consummation of the Merger, from (a) competing with 
the pay telephone and inmate phone business operated by PhoneTel or any 
Subsidiary thereof or (b) soliciting any employee or client of PhoneTel or 
any Subsidiary thereof to terminate his or her contractual relationship with 
PhoneTel or its affiliates or to become employed by or to enter into 
contractual relations with a competitor of PhoneTel or its affiliates, and 
(ii) for a period of one year from the consummation of the Merger, from 
employing or causing to be employed any employee or consultant of PhoneTel or 
its affiliates (including employees of the Company). 

   The Non-Competition Agreements also contain covenants of the above-named 
employees not to disclose any confidential information about PhoneTel or its 
affiliates without the prior written consent of PhoneTel. As consideration 
for the execution of such Non-Competition Agreements, Mr. Johnson will 
receive $1,450,000, Messrs. Palermo and McKeever will each receive $200,000 
and each of Messrs. Bowling and Selvidge will receive $100,000. Such 
consideration will be paid, without interest, in two equal installments, 
one-half upon the consummation of the Merger and one-half six months 
thereafter if the former employee has not violated the terms of such 
employee's Non-Competition Agreement. 

                               25           
<PAGE>
   ESCROW AGREEMENT. In connection with the execution and delivery of the 
Merger Agreement, PhoneTel, the Company and the Escrow Agent entered into the 
Escrow Agreement, a copy of which is filed as an exhibit to the Schedule 
14D-1. In accordance with the Escrow Agreement, PhoneTel has deposited the 
Escrow Amount of $5,000,000 with the Escrow Agent to be held and disposed of 
by the Escrow Agent pursuant to the terms of Escrow Agreement. In the event 
that the Merger Agreement is terminated solely due to the failure of either 
(i) the Minimum Condition (provided at least 50.1% of the Shares outstanding 
on a fully diluted basis have been validly tendered and not withdrawn), or 
(ii) the Financing Condition (unless the failure of such Financing Condition 
is due solely to the failure of the Company to satisfy its obligations under 
the Merger Agreement to render assistance in securing financing necessary to 
satisfy the Financing Condition), then the Company will be entitled to 
receive the entire Escrow Amount, as liquidated damages, and neither the 
Company nor PhoneTel nor the Purchaser will have any other rights or remedies 
in respect of the Merger Agreement. Delivery of funds by the Escrow Agent to 
the applicable parties shall be made pursuant to the terms of the Escrow 
Agreement. 

12. PLANS FOR THE COMPANY; OTHER MATTERS 

   Plans for the Company. PhoneTel is conducting a detailed review of the 
Company and its assets, corporate structure, dividend policy, capitalization, 
operations, properties, policies, management and personnel and will consider, 
subject to the terms of the Merger Agreement, what, if any, changes would be 
desirable in light of the circumstances which exist upon completion of the 
Offer. Such changes could include changes in the Company's business, 
corporate structure, articles of incorporation, by-laws, capitalization, 
Board of Directors, management or dividend policy, although, except as 
disclosed in this Offer to Purchase, PhoneTel has no current plans with 
respect to any of such matters. The Merger Agreement provides that, promptly 
after the purchase by the Purchaser of at least a majority of the outstanding 
Shares, PhoneTel has the right to designate such number of directors, rounded 
up to the next whole number, on the Company's Board of Directors as is equal 
to the product of the total number of directors on the Company's Board of 
Directors (giving effect to the directors designated by PhoneTel) multiplied 
by the percentage that the number of Shares so accepted for payment bears to 
the total number of Shares then outstanding. See Section 11. The Merger 
Agreement provides that the directors and officers of the Purchaser at the 
Effective Time of the Merger will, from and after the Effective Time, be the 
directors and officers, respectively, of the Surviving Corporation. 

   Except as disclosed in this Offer to Purchase, neither PhoneTel nor the 
Purchaser has any present plans or proposals that would result in an 
extraordinary corporate transaction, such as a merger, reorganization, 
liquidation, relocation of operations, or sale or transfer of assets, 
involving the Company or any of its subsidiaries, or any material changes in 
the Company's corporate structure, business or composition of its management 
or personnel. 

 Other Matters 

   SHAREHOLDER APPROVAL. Under Article VII of the Company's Articles of 
Incorporation, the Merger could require the affirmative vote of holders of at 
least 75% of the outstanding Shares, unless the Merger was approved by 
two-thirds of the continuing directors (as such term is defined in the 
Company's Articles of Incorporation). The Company has represented in the 
Merger Agreement that its Board of Directors has unanimously approved this 
Agreement and the transactions contemplated hereby, including the Offer and 
the Merger, and such approval constitutes approval of the Offer, the Merger 
Agreement and the transactions contemplated thereby, including the Merger, 
for purposes of Article VII of the Company's Articles of Incorporation, such 
that the provisions of Article VII of the Company's Articles of Incorporation 
will not apply to the Offer and such transactions. As a result, under the 
GBCC, the approval of the Board of Directors of the Company and the 
affirmative vote of the holders of a majority of the outstanding Shares are 
required to adopt and approve the Merger Agreement and the transactions 
contemplated thereby. The Company has represented in the Merger Agreement 
that the Board of Directors of the Company has unanimously approved the 
Merger Agreement, the Offer and the Merger and the transactions contemplated 
thereby in satisfaction of the requirement under the GBCC. Therefore, unless 
the Merger is consummated pursuant to the short-form merger provisions under 
the GBCC described below (in which case no further corporate action by the 
shareholders of the Company will be 

                               26           
<PAGE>
required to complete the Merger), the only remaining required corporate 
action of the Company will be the approval of the Merger Agreement and the 
transactions contemplated thereby by the affirmative vote of the holders of a 
majority of the Shares. The Merger Agreement provides that PhoneTel will 
vote, or cause to be voted, all of the Shares then owned by PhoneTel, the 
Purchaser or any of PhoneTel's other subsidiaries, among others, in favor of 
the approval of the Merger and the approval and adoption of the Merger 
Agreement. In the event that PhoneTel, the Purchaser and PhoneTel's other 
subsidiaries acquire in the aggregate at least a majority of the Shares, the 
vote of no other shareholder of the Company will be required to approve the 
Merger and the Merger Agreement. 

   SHORT-FORM MERGER. Section 14-2-1104 of the GBCC provides that, if a 
corporation owns at least 90% of the outstanding shares of each class of 
another corporation, the corporation holding such stock may merge such other 
corporation into itself without any action or vote on the part of the board 
of directors or the shareholders of such other corporation (a "short-form 
merger"). In the event that PhoneTel, the Purchaser and any other 
subsidiaries of PhoneTel acquire in the aggregate at least 90% of the Shares, 
pursuant to the Offer or otherwise, then, at the election of PhoneTel, a 
short-form merger could be effected without any approval of the Board of 
Directors or the shareholders of the Company, subject to compliance with the 
provisions of Section 14-2-1104 of the GBCC. Even if PhoneTel, the Purchaser 
and the other subsidiaries of PhoneTel do not own 90% of the outstanding 
Shares following consummation of the Offer, PhoneTel and the Purchaser could 
seek to purchase additional shares in the open market or otherwise in order 
to reach the 90% threshold and employ a short-form merger. The per share 
consideration paid for any Shares so acquired may be greater or less than 
that paid in the Offer. PhoneTel does not presently intend to effect a 
short-form merger, whether or not it acquires 90% or more of the Shares. 

   GEORGIA BUSINESS COMBINATION STATUTE. In general, Section 14-2-1132 of the 
GBCC (the "Georgia Business Combination Statute") prohibits any person who is 
an "interested shareholder," including a beneficial owner of 10% or more of 
the voting power of the outstanding voting shares of a corporation, from 
engaging in certain "business combinations" (including the Merger) with 
certain Georgia corporations for a period of five years following the time at 
which such person became an interested shareholder, unless (i) either the 
transaction by which such person became an interested shareholder or the 
business combination is approved by the board of directors of the corporation 
prior to the time at which such person became an interested shareholder, (ii) 
upon consummation of the transaction which resulted in such person becoming 
an interested shareholder, such person owned at least 90% of the voting stock 
outstanding at the time the transaction commenced, other than shares owned by 
(a) persons who are officers and directors of the corporation and their 
affiliates or associates, (b) subsidiaries of the corporation and (c) any 
employee stock plan under which employee participants do not have the right 
to determine confidentially the extent to which shares held subject to the 
plan will be tendered in a tender or exchange offer (collectively, "Excluded 
Shares"), or (iii) subsequent to becoming an interested shareholder, the 
interested shareholder becomes the owner of 90% of the eligible voting stock 
outstanding of the corporation (other than Excluded Shares) and the business 
combination is authorized by the affirmative vote, at an annual or special 
meeting of shareholders, of at least a majority of the outstanding shares of 
voting stock other than Excluded Shares and those beneficially owned by the 
interested shareholder. The requirements of the Georgia Business Combination 
Statute do not apply unless the corporation adopts a by-law expressly 
electing to be governed thereby. According to publicly available information, 
the Company's Amended and Restated By-Laws have included such a provision at 
least since July 25, 1995. Accordingly, the requirements of the Georgia 
Business Combination Statute apply to the Company. 

   The Company has represented in the Merger Agreement that its Board of 
Directors has unanimously approved this Agreement and the transactions 
contemplated hereby, including the Offer and the Merger, and such approval 
constitutes approval of the Offer, the Merger Agreement and the transactions 
contemplated thereby, including the Merger, for purposes of Section 14-2-1132 
of the GBCC, such that the provisions of Section 14-2-1132 of the GBCC will 
not apply to the Offer and such transactions. 

   GEORGIA FAIR PRICE STATUTE. In general, unless certain conditions are met, 
including with respect to the consideration paid to shareholders, Section 
14-2-1111 of the GBCC (the "Georgia Fair Price Statute") 

                               27           
<PAGE>
requires that, in addition to any vote otherwise required by law or the 
articles of incorporation of a corporation, certain business combinations 
(including a business combination such as the Merger) between an interested 
shareholder or an affiliate thereof, including a beneficial owner of 10% or 
more of the voting power of the outstanding voting shares of a corporation, 
and a Georgia corporation be either (i) unanimously approved by the board of 
directors, provided that the continuing directors (as defined in the GBCC) 
constitute at least three members of the board of directors at the time of 
such approval, or (ii) recommended by at least two-thirds of the continuing 
directors and approved by a majority of the votes entitled to be cast by 
holders of voting shares, other than voting shares beneficially owned by the 
interested shareholder who is, or whose affiliate is, a party to the business 
combination. The requirements of the Georgia Fair Price Statute do not apply 
unless the corporation adopts a by-law expressly electing to be governed 
thereby. According to publicly available information, the Company's Amended 
and Restated By-Laws have included such a provision at least since July 25, 
1995. Accordingly, the requirements of the Georgia Fair Price Statute apply 
to the Company. 

   The Company has represented in the Merger Agreement that its Board of 
Directors has unanimously approved this Agreement and the transactions 
contemplated hereby, including the Offer and the Merger, and such approval 
constitutes approval of the Offer, the Merger Agreement and the transactions 
contemplated thereby, including the Merger, for purposes of Section 14-2-1111 
of the GBCC, such that the provisions of Section 14-2-1111 of the GBCC will 
not apply to the Offer and such transactions. 

   DISSENTERS' RIGHTS. Shareholders do not have dissenters' rights as a 
result of the Offer. However, if the Merger is consummated, shareholders of 
the Company who did not vote in favor of the Merger have certain rights under 
Georgia law to dissent and demand payment of the fair value of their Shares. 
If a dissenting shareholder complies with the applicable statutory 
procedures, such rights could lead to a judicial determination of the fair 
value required to be paid to such dissenting holder for such holder's Shares. 
The Purchaser cannot make any representation as to the outcome of an 
appraisal of fair value of the Shares as determined by the Georgia courts, 
and shareholders should recognize that such an appraisal could result in a 
determination of a value higher or lower than, or equivalent to, the 
consideration per Share provided in the Offer or consideration per Share to 
be paid in the Merger. In an appraisal proceeding, however, the Purchaser 
could argue that, for purposes of such proceeding, the fair value of the 
Shares is less than the consideration per Share provided in the Offer. 

   Under the GBCC, dissenting shareholders who comply with the applicable 
statutory procedures will be entitled to fair value for their Shares (i.e., 
the value of the Shares immediately before the consummation of the Merger, 
excluding any appreciation or depreciation in anticipation of the Merger) and 
to receive payment of such fair value in cash. If a shareholder demand to the 
Company for payment of such fair value remains unsettled, the Company is 
required within 60 days of receiving the demand to commence a proceeding for 
judicial determination of the fair value of the Shares and interest accrued 
since the consummation of the Merger. If the Company does not commence the 
proceeding within the 60-day period, it must pay each such dissenting 
shareholder the amount demanded. In Grace Bros., Ltd. v. Farley Industries, 
Inc., the Georgia Supreme Court stated that any facts which shed light on the 
value of dissenting shareholders' interests are to be considered in arriving 
at "fair value" under the statutory appraisal remedy. Shareholders should 
recognize that the value so determined could be higher or lower than the 
price per Share paid pursuant to the Offer or the consideration per Share to 
be paid in the Merger. Pursuant to Section 14-2-1302(b) of the GBCC, (i) 
statutory appraisal rights are the exclusive remedy for dissenting 
shareholders and (ii) a shareholder entitled to dissent and obtain payment 
for such holder's Shares under the GBCC may not challenge the Merger except 
for failure to comply with the procedural requirements of the GBCC or the 
articles of incorporation or by-laws or in cases of fraud or deception. 

   THE FOREGOING SUMMARY OF THE RIGHTS OF DISSENTING SHAREHOLDERS DOES NOT 
PURPORT TO BE A COMPLETE STATEMENT OF THE PROCEDURES TO BE FOLLOWED BY 
SHAREHOLDERS DESIRING TO EXERCISE ANY AVAILABLE DISSENTERS' RIGHTS. THE 
PRESERVATION AND EXERCISE OF DISSENTERS' RIGHTS REQUIRE STRICT ADHERENCE TO 
THE APPLICABLE PROVISIONS OF THE GBCC. 

                               28           
<PAGE>
   The foregoing description of the GBCC, including the descriptions of the 
Georgia Business Combination Statute and the Georgia Fair Price Statute, is 
not necessarily complete and is qualified in its entirety by reference to the 
GBCC. 

   RULE 13E-3. The Merger would have to comply with any applicable Federal 
law operative at the time. Rule 13e-3 under the Exchange Act is applicable to 
certain "going private" transactions; however, the Purchaser believes that 
Rule 13e-3 will not be applicable to the Merger. If Rule 13e-3 were 
applicable to the Merger, it would require, among other things, that certain 
financial information concerning the Company, and certain information 
relating to the fairness of the proposed transaction and the consideration 
offered to minority shareholders in such a transaction, be filed with the 
Commission and disclosed to minority shareholders prior to consummation of 
the transaction. 

13. DIVIDENDS AND DISTRIBUTIONS. 

   As described above, the Merger Agreement provides that, prior to the time 
the designees of PhoneTel have been elected to, and constitute a majority of, 
the Board of Directors of the Company, without the prior written consent of 
PhoneTel, (i) the Company will not, directly or indirectly, (A) except upon 
exercise of warrants or options or other rights to purchase shares of Common 
Stock outstanding on the date of the Merger Agreement, issue, sell, transfer 
or pledge or agree to sell, transfer or pledge any treasury stock of the 
Company or any capital stock of any of its subsidiaries beneficially owned by 
it; (B) amend its Amended and Restated Articles of Incorporation or by-laws 
or similar organizational documents; or (C) split, combine or reclassify the 
outstanding Shares or any outstanding capital stock of any of the 
subsidiaries of the Company; and (ii) neither the Company nor any of its 
subsidiaries will (A) declare, set aside or pay any dividend or other 
distribution payable in cash, stock or property with respect to its capital 
stock; (B) issue, sell, pledge, dispose of or encumber any additional shares 
of, or securities convertible into or exchangeable for, or options, warrants, 
calls, commitments or rights of any kind to acquire, any shares of capital 
stock of any class of the Company or its subsidiaries, other than Shares 
reserved for issuance on the date of the Merger Agreement pursuant to the 
exercise of warrants or options outstanding on such date; (C) transfer, 
lease, license, sell or dispose of any assets, or incur any indebtedness or 
other liability other than in the ordinary course of business, or mortgage, 
pledge or encumber any assets or modify any indebtedness; or (D) redeem, 
purchase or otherwise acquire, directly or indirectly, any of its capital 
stock. 

14. CONDITIONS OF THE OFFER. 

   Notwithstanding any other provisions of the Offer, and in addition to (and 
not in limitation of) the Purchaser's rights to extend and amend the Offer at 
any time in its sole discretion (subject to the provisions of the Merger 
Agreement), the Purchaser shall not be required to accept for payment or, 
subject to any applicable rules and regulations of the Commission, including 
Rule 14e-l(c) under the Exchange Act (relating to the Purchaser's obligation 
to pay for or return tendered Shares promptly after termination or withdrawal 
of the Offer), pay for, and may delay the acceptance for payment of or, 
subject to the restriction referred to above, the payment for, any tendered 
Shares, and may terminate or amend the Offer as to any Shares not then paid 
for, if (i) any applicable waiting period under the HSR Act has not expired 
or terminated, (ii) the Minimum Condition has not been satisfied, (iii) the 
Financing Condition has not been satisfied or (iv) at any time on or after 
the date of the Merger Agreement and before the time of acceptance for 
payment for any such Shares, any of the following events shall occur or shall 
be determined by the Purchaser, in its judgment reasonably exercised, to have 
occurred: 

     (a) there shall be threatened or pending any suit, action or proceeding 
    by any court, arbitral tribunal, administrative agency or commission or 
    other governmental or other regulatory authority or agency (a 
    "Governmental Entity") against the Purchaser, PhoneTel, the Company or any 
    subsidiary of the Company (i) seeking to prohibit or impose any material 
    limitations on PhoneTel's or the Purchaser's ownership or operation (or 
    that of any of their respective subsidiaries or affiliates) of all or a 
    material portion of their or the Company's businesses or assets, or to 
    compel PhoneTel or the Purchaser or their respective subsidiaries and 
    affiliates to dispose of or hold separate any material portion of the 
    business or assets of the Company or PhoneTel and their respective 
    subsidiaries, in 

                               29           
<PAGE>
    each case taken as a whole, (ii) challenging the acquisition by PhoneTel 
    or the Purchaser of any Shares under the Offer, seeking to restrain or 
    prohibit the making or consummation of the Offer or the Merger or the 
    performance of any of the other transactions contemplated by the Merger 
    Agreement, or seeking to obtain from the Company, PhoneTel or the 
    Purchaser any damages that are material in relation to the Company and its 
    subsidiaries taken as a whole, (iii) seeking to impose material 
    limitations on the ability of the Purchaser, or render the Purchaser 
    unable, to accept for payment, pay for or purchase some or all of the 
    Shares pursuant to the Offer and the Merger, (iv) seeking to impose 
    material limitations on the ability of Purchaser or PhoneTel effectively 
    to exercise full rights of ownership of the Shares, including, without 
    limitation, the right to vote the Shares purchased by it on all matters 
    properly presented to the Company's shareholders, or (v) which otherwise 
    is reasonably likely to be materially adverse to the Company and its 
    subsidiaries, taken as a whole; 

     (b) there shall be any statute, rule, regulation, judgment, order or 
    injunction enacted, entered, enforced, promulgated, or deemed applicable, 
    pursuant to an authoritative interpretation by or on behalf of a 
    Government Entity, to the Offer or the Merger, or any other action shall 
    be taken by any Governmental Entity, other than the application to the 
    Offer or the Merger of applicable waiting periods under HSR Act, that is 
    reasonably likely to result, directly or indirectly, in any of the 
    consequences referred to in clauses (i) through (v) of paragraph (a) 
    above; 

     (c) there shall have occurred (i) any general suspension of trading in, 
    or limitation on prices for, securities on the New York Stock Exchange or 
    the American Stock Exchange or the NASDAQ Stock Market for a period in 
    excess of 24 hours (excluding suspensions or limitations resulting solely 
    from physical damage or interference with such exchanges not related to 
    market conditions), (ii) any decline in either the Dow Jones Industrial 
    Average or the Standard & Poor's Index of 400 Industrial Companies or in 
    the New York Stock Exchange Composite Index in excess of 15% measured from 
    the close of business on the trading day next preceding the date of the 
    Merger Agreement, (iii) a declaration of a banking moratorium or any 
    suspension of payments in respect of banks in the United States (whether 
    or not mandatory), (iv) a commencement of a war, armed hostilities or 
    other international or national calamity directly or indirectly involving 
    the United States, (v) any limitation (whether or not mandatory) by any 
    United States governmental authority on the extension of credit generally 
    by banks or other financial institutions, (vi) a change in general 
    financial, bank or capital market conditions which materially and 
    adversely affects the ability of financial institutions in the United 
    States to extend credit or syndicate loans or (vii) in the case of any of 
    the foregoing existing at the time of the commencement of the Offer, a 
    material acceleration or worsening thereof; 

     (d) there shall have occurred any events after the date of the Merger 
    Agreement which, either individually or in the aggregate, would be 
    materially adverse to the Company and its subsidiaries, taken as a whole; 

     (e) the Board of Directors of the Company or any committee thereof shall 
    have withdrawn or modified in a manner adverse to PhoneTel or the 
    Purchaser its approval or recommendation of the Offer, the Merger or the 
    Merger Agreement, or approved or recommended any Acquisition Proposal (as 
    defined in the Merger Agreement); 

     (f) the representations and warranties of the Company set forth in the 
    Merger Agreement shall not be true and correct, in each case (i) as of the 
    date referred to in any representation or warranty which addresses matters 
    as of a particular date, or (ii) as to all other representations and 
    warranties, as of the date of the Merger Agreement and as of the scheduled 
    expiration of the Offer, unless the inaccuracies (without giving effect to 
    any materiality or material adverse effect qualifications or materiality 
    exceptions contained therein) under such representations and warranties, 
    taking all the inaccuracies under all the representations and warranties 
    together in their entirety, would not, individually or in the aggregate, 
    be materially adverse to the Company and its Subsidiaries, taken as a 
    whole; 

     (g) the Company shall have failed to perform any obligation or to comply 
    with any agreement or covenant to be performed or complied with by it 
    under the Merger Agreement other than any failure which would not, either 
    individually or in the aggregate, be materially adverse to the Company and 
    its Subsidiaries, taken as a whole; 

                               30           
<PAGE>
     (h) any person acquires beneficial ownership (as defined in Rule 13d-3 
    promulgated under the Exchange Act), of at least 20% of the outstanding 
    Common Stock of the Company; or 

     (i) the Merger Agreement shall have been terminated in accordance with 
    its terms. 

   The foregoing conditions are for the sole benefit of PhoneTel and the 
Purchaser, may be asserted by PhoneTel or the Purchaser regardless of the 
circumstances giving rise to such condition (including any action or inaction 
by PhoneTel or the Purchaser not in violation of the Merger Agreement) and 
may be waived by PhoneTel or the Purchaser in whole or in part at any time 
and from time to time in the sole discretion of PhoneTel or the Purchaser, 
subject in each case to the terms of the Merger Agreement. The failure by 
PhoneTel or the Purchaser at any time to exercise any of the foregoing rights 
shall not be deemed a waiver of any such right and each such right shall be 
deemed an ongoing right which may be asserted at any time and from time to 
time. 

15. CERTAIN LEGAL MATTERS. 

   Except as described in this Section 15, based on information provided by 
the Company, none of the Company, Purchaser or PhoneTel is aware of any 
license or regulatory permit that appears to be material to the business of 
the Company and its subsidiaries, taken as a whole, that might be adversely 
affected by the Purchaser's acquisition of Shares (and the indirect 
acquisition of the stock of the Company's subsidiaries) as contemplated 
herein or of any approval or other action by a domestic or foreign 
governmental, administrative or regulatory agency or authority that would be 
required for the acquisition and ownership of the Shares (and the indirect 
acquisition of the stock of the Company's subsidiaries) by the Purchaser as 
contemplated herein. Should any such approval or other action be required, 
the Purchaser and PhoneTel presently contemplate that such approval or other 
action will be sought, except as described below under "State Takeover Laws." 
While, except as otherwise described in this Offer to Purchase, the Purchaser 
does not presently intend to delay the acceptance for payment of or payment 
for Shares tendered pursuant to the Offer pending the outcome of any such 
matter, there can be no assurance that any such approval or other action, if 
needed, would be obtained or would be obtained without substantial conditions 
or that failure to obtain any such approval or other action might not result 
in consequences adverse to the Company's business or that certain parts of 
the Company's business might not have to be disposed of or other substantial 
conditions complied with in the event that such approvals were not obtained 
or such other actions were not taken or in order to obtain any such approval 
or other action. If certain types of adverse action are taken with respect to 
the matters discussed below, the Purchaser could decline to accept for 
payment or pay for any Shares tendered. See Section 14 for certain conditions 
to the Offer, including conditions with respect to governmental actions. 

   State Takeover Laws. The Company is incorporated under the laws of the 
State of Georgia. In general, Section 14-2-1132 of the GBCC prohibits any 
person who is an "interested shareholder" (e.g., a person who beneficially 
owns 10% or more of a corporation's outstanding voting stock) from engaging 
in a "business combination" (defined to include mergers and certain other 
transactions) with certain Georgia corporations for a period of five years 
following the time such person became an interested shareholder unless, among 
other things, the transaction by which such person became an interested 
shareholder or the business combination is approved by the board of directors 
of the corporation prior to the time at which such person became an 
interested shareholder. Moreover, unless certain conditions are met, Section 
14-2-1111 of the GBCC requires that, in addition to any vote otherwise 
required, certain business combinations (including a business combination 
such as the Merger) between an interested shareholder or an affiliate 
thereof, including a beneficial owner of 10% or more of the voting power of 
the outstanding voting shares of a corporation, and a Georgia corporation be, 
among other things, unanimously approved by the board of directors, provided 
that the continuing directors (as defined in the GBCC) constitute at least 
three members of the board of directors at the time of such approval. See 
Section 12. The Company has represented in the Merger Agreement that its 
Board of Directors has unanimously approved this Agreement and the 
transactions contemplated hereby, including the Offer and the Merger, and 
such approval constitutes approval of the Offer, the Merger Agreement and the 
transactions contemplated thereby, including the Merger, for purposes of 
Section 14-2-1111 and Section 14-2-1132 of the GBCC, such that the provisions 
of Section 14-2-1111 and the restrictions contained in Section 14-2-1132 of 
the GBCC 

                               31           
<PAGE>
will not apply to the Offer and such transactions. A number of other states 
have adopted laws and regulations applicable to attempts to acquire 
securities of corporations which are incorporated, or have substantial 
assets, shareholders, principal executive offices or principal places of 
business, or whose business operations otherwise have substantial economic 
effects in such states. In Edgar v. MITE Corp., the Supreme Court of the 
United States invalidated on constitutional grounds the Illinois Business 
Takeover statute, which, as a matter of state securities law, made takeovers 
of corporations meeting certain requirements more difficult. However in 1987, 
in CTS Corp. v. Dynamics Corp. of America, the Supreme Court held that the 
State of Indiana may, as a matter of corporate law and, in particular, with 
respect to those aspects of corporate law concerning corporate governance, 
constitutionally disqualify a potential acquiror from voting on the affairs 
of a target corporation without the prior approval of the remaining 
shareholders. The state law before the Supreme Court was by its terms 
applicable only to corporations that had a substantial number of shareholders 
in the state and were incorporated there. 

   The Company and certain of its subsidiaries conduct business in a number 
of other states throughout the United States, some of which have enacted 
takeover laws and regulations. Neither PhoneTel nor the Purchaser knows 
whether any or all of these takeover laws and regulations will by their terms 
apply to the Offer, and, except as set forth above with respect to Sections 
14-2-1111 and 14-2-1132 of the GBCC, neither PhoneTel nor the Purchaser has 
currently complied with any other state takeover statute or regulation. The 
Purchaser reserves the right to challenge the applicability or validity of 
any state law purportedly applicable to the Offer and nothing in this Offer 
to Purchase or any action taken in connection with the Offer is intended as a 
waiver of such right. If it is asserted that any state takeover statute is 
applicable to the Offer and an appropriate court does not determine that it 
is inapplicable or invalid as applied to the Offer, the Purchaser might be 
required to file certain information with, or to receive approvals from, the 
relevant state authorities, and the Purchaser might be unable to accept for 
payment or pay for Shares tendered pursuant to the Offer, or may be delayed 
in consummating the Offer. In such case, the Purchaser may not be obligated 
to accept for payment or pay for any Shares tendered pursuant to the Offer. 
See Section 14. 

   Antitrust. The Offer and the Merger are subject to the HSR Act, which 
provides that certain acquisition transactions may not be consummated unless 
certain information has been furnished to the Antitrust Division of the 
Department of Justice (the "Antitrust Division") and the Federal Trade 
Commission (the "FTC") and certain waiting period requirements have been 
satisfied. 

   PhoneTel and the Company expect to file soon their Notification and Report 
Forms with respect to the Offer under the HSR Act. The waiting period under 
the HSR Act with respect to the Offer will expire at 11:59 p.m., New York 
City time, on the fifteenth day after the date PhoneTel's form is filed 
unless early termination of the waiting period is granted. However, the 
Antitrust Division or the FTC may extend the waiting period by requesting 
additional information or documentary material from PhoneTel or the Company. 
If such a request is made, such waiting period will expire at 11:59 p.m., New 
York City time, on the tenth day after substantial compliance by PhoneTel 
with such request. Only one extension of the waiting period pursuant to a 
request for additional information is authorized by the HSR Act. Thereafter, 
such waiting period may be extended only by court order or with the consent 
of PhoneTel. In practice, complying with a request for additional information 
or material can take a significant amount of time. In addition, if the 
Antitrust Division or the FTC raises substantive issues in connection with a 
proposed transaction, the parties frequently engage in negotiations with the 
relevant governmental agency concerning possible means of addressing those 
issues and may agree to delay consummation of the transaction while such 
negotiations continue. The Purchaser will not accept for payment Shares 
tendered pursuant to the Offer unless and until the waiting period 
requirements imposed by the HSR Act with respect to the Offer have been 
satisfied. See Section 14. 

   As discussed below, the HSR Act requirements with respect to the Merger 
will not apply if certain conditions are met. In particular, the Merger may 
not be consummated until thirty days after receipt by the Antitrust Division 
and the FTC of the Notification and Report Forms of both PhoneTel and the 
Company unless the Purchaser acquires 50% or more of the outstanding Shares 
pursuant to the Offer (which would be the case if the Minimum Condition were 
satisfied) or the thirty-day period is earlier terminated by the Antitrust 
Division and the FTC. Within such thirty-day period, the Antitrust Division 

                               32           
<PAGE>
or the FTC may request additional information or documentary materials from 
PhoneTel and/or the Company. The Merger may not be consummated until twenty 
days after such requests are substantially complied with by both PhoneTel and 
the Company. Thereafter, the waiting periods may be extended only by court 
order or with the consent of PhoneTel and the Company. 

   The FTC and the Antitrust Division frequently scrutinize the legality 
under the antitrust laws of transactions such as the Purchaser's acquisition 
of Shares pursuant to the Offer and the Merger. At any time before or after 
the Purchaser's acquisition of Shares, the Antitrust Division or the FTC 
could take such action under the antitrust laws as it deems necessary or 
desirable in the public interest, including seeking to enjoin the acquisition 
of Shares pursuant to the Offer or otherwise or seeking divestiture of Shares 
acquired by the Purchaser or divestiture of substantial assets of PhoneTel or 
its subsidiaries. Private parties, as well as state governments, may also 
bring legal action under the antitrust laws under certain circumstances. 
Based upon an examination of publicly available information relating to the 
businesses in which PhoneTel and the Company are engaged, PhoneTel and the 
Purchaser believe that the acquisition of Shares by the Purchaser will not 
violate the antitrust laws. Nevertheless, there can be no assurance that a 
challenge to the Offer or other acquisition of Shares by the Purchaser on 
antitrust grounds will not be made or, if such a challenge is made, of the 
result. See Section 14 for certain conditions to the Offer, including 
conditions with respect to litigation and certain governmental actions. 

   Federal Reserve Board Regulations. Regulations G, U and X (the "Margin 
Regulations") of the Federal Reserve Board restrict the extension or 
maintenance of credit for the purpose of buying or carrying margin stock, 
including the Shares, if the credit is secured directly or indirectly by 
margin stock. Such secured credit may not be extended or maintained in an 
amount that exceeds the maximum loan value of all the direct and indirect 
collateral securing the credit, including margin stock and other collateral. 
All financing for the Offer will be structured so as to be in full compliance 
with the Margin Regulations. 

16. FEES AND EXPENSES. 

   PhoneTel has engaged Southcoast to act as financial advisor to PhoneTel in 
connection with the proposed acquisition of the Company and as Dealer Manager 
in connection with the Offer. PhoneTel has agreed to pay Southcoast an 
advisory fee equal to 1% of the aggregate consideration paid in the Offer and 
the Merger in connection with the transactions contemplated by the Merger 
Agreement and a fee of $25,000 in connection with its services as Dealer 
Manager. PhoneTel has also agreed to reimburse Southcoast for all reasonable 
out-of-pocket expenses incurred in connection with its role as financial 
advisor, and as Dealer Manager, for the Offer and the Merger, including 
reasonable attorneys' fees and disbursements, and to indemnify Southcoast and 
certain related persons against certain liabilities in connection with the 
Offer, including certain liabilities under federal securities laws. 

   The Purchaser has retained MacKenzie Partners, Inc. to act as the 
Information Agent and First Union National Bank of North Carolina to act as 
the Depositary in connection with the Offer. Such firms each will receive 
reasonable and customary compensation for their services. The Purchaser has 
also agreed to reimburse each such firm for certain reasonable out-of-pocket 
expenses and to indemnify each such firm against certain liabilities in 
connection with their services, including certain liabilities under federal 
securities laws. 

   The Purchaser will not pay any fees or commissions to any broker or dealer 
or other person (other than the Dealer Manager and the Information Agent) for 
making solicitations or recommendations in connection with the Offer. 
Brokers, dealers, banks and trust companies will be reimbursed by the 
Purchaser for customary mailing and handling expenses incurred by them in 
forwarding material to their customers. 

17. MISCELLANEOUS. 

   The Offer is being made to all holders of Shares other than the Company. 
The Purchaser is not aware of any jurisdiction in which the making of the 
Offer or the tender of Shares in connection therewith would not be in 
compliance with the laws of such jurisdiction. If the Purchaser becomes aware 
of any jurisdiction 

                               33           
<PAGE>
in which the making of the Offer would not be in compliance with applicable 
law, the Purchaser will make a good faith effort to comply with any such law. 
If, after such good faith effort, the Purchaser cannot comply with any such 
law, the Offer will not be made to (nor will tenders be accepted from or on 
behalf of) the holders of Shares residing in such jurisdiction. In any 
jurisdiction where the securities, blue sky or other laws require the Offer 
to be made by a licensed broker or dealer, the Offer shall be deemed to be 
made on behalf of the Purchaser by the Dealer Manager or one or more 
registered brokers or dealers licensed under the laws of such jurisdiction. 

   No person has been authorized to give any information or to make any 
representation on behalf of PhoneTel or the Purchaser not contained herein or 
in the Letter of Transmittal and, if given or made, such information or 
representation must not be relied upon as having been authorized. 

   The Purchaser and PhoneTel have filed with the Commission the Schedule 
14D-1 pursuant to Rule 14d-3 under the Exchange Act furnishing certain 
additional information with respect to the Offer. The Schedule 14D-1 and any 
amendments thereto, including exhibits, may be examined and copies may be 
obtained from the offices of the Commission and the American Stock Exchange, 
Inc. in the manner set forth in Section 9 of this Offer to Purchase (except 
that they will not be available at the regional offices of the Commission). 

                                          PHONETEL ACQUISITION CORP. 

March 20, 1997 

                               34           
<PAGE>
                                  SCHEDULE I 

                       DIRECTORS AND EXECUTIVE OFFICERS 
                        OF PHONETEL AND THE PURCHASER 

   The following table sets forth the name, business address and present 
principal occupation or employment, and material occupations, positions, 
offices or employments for the past five years, of each director and 
executive officer of PhoneTel. Each such person is a citizen of the United 
States of America and, unless otherwise indicated, the business address of 
each such person is c/o PhoneTel, 1127 Euclid Avenue, Suite 650, Cleveland, 
Ohio 44115. Unless otherwise indicated, each occupation set forth opposite an 
individual's name refers to employment with PhoneTel. Unless otherwise 
indicated, each such person has held his or her present occupation as set 
forth below, or has been an executive officer at PhoneTel, or the 
organization indicated, for the past five years. Directors are identified by 
an asterisk. 

<TABLE>
<CAPTION>
                                                   PRESENT PRINCIPAL OCCUPATION OR EMPLOYMENT; 
          NAME AND ADDRESS                     MATERIAL POSITIONS HELD DURING THE PAST FIVE YEARS 
- -----------------------------------  --------------------------------------------------------------------- 
<S>                                  <C>
Peter G. Graf*                       Mr. Graf has been Chairman and a Director of PhoneTel since July 1, 1995 
                                     and was elected Chief Executive Officer of PhoneTel in September 1995 and 
                                     spends a substantial portion of his time fulfilling such duties. Mr. Graf 
                                     has been Chairman and a Director and Chief Executive Officer of the Purchaser 
                                     since March 1997. Mr. Graf is licensed as an attorney and as a certified 
                                     public accountant and serves as an officer and/or director of various 
                                     privately-held companies and the managing partner of an accounting firm. 
                                     From 1991 to September 1995, Mr. Graf served as Vice Chairman of USA Mobile 
                                     Communications Holdings, Inc. 

Nickey B. Maxey*                     Mr. Maxey has served as Vice Chairman of PhoneTel since February 1997 and 
 c/o Resort Hospitality Services     as a Director since April 1996. From April 1996 through February 1997, 
 19B Bow Circle                      Mr. Maxey served as Chief Operating Officer of PhoneTel. Mr. Maxey was 
 Hilton Head, SC 29928               the founder and for more than five years prior to the acquisition of IPP 
                                     by PhoneTel in March 1996, served as President of each of International 
                                     Pay Phones, Inc., a Tennessee corporation, and International Pay Phones, 
                                     Inc., a South Carolina corporation. Since 1990, Mr. Maxey has owned and 
                                     operated Resort Hospitality Services of South Carolina, Resort Hospitality 
                                     Services of Tennessee and Resort Hospitality Services International, a 
                                     group of affiliated companies which are resellers of long-distance services. 

Joseph Abrams*                       Mr. Abrams has been a Director of PhoneTel since September 1995. Mr. Abrams 
 c/o Joseph Graf & Co.               is also a director of Merisel Inc., a public company that distributes 
 6 East 43rd Street                  microcomputer hardware and software, and Spectrum Signal Processing, Inc., 
 New York, NY 10017                  a public company that specializes in digital signal solutions. Mr. Abrams 
                                     was a co-founder of and served as the President of AGS Computers from 1967 
                                     to 1991. From 1991 to 1996, Mr. Abrams has been a private investor. 

George H. Henry*                     Mr. Henry has been a Director of PhoneTel since April 1990. Mr. Henry is 
                                     the Chairman and Chief Executive Officer of Access Television Network. 
                                     Mr. Henry has been the President of G. Howard Associates, Inc., a private 
                                     investment firm, since 1986. Mr. Henry is also on the Board of Directors 
                                     of Biovail International Corporation and a trustee of Mitchell College. 

                               I-1           
<PAGE>
                                                   PRESENT PRINCIPAL OCCUPATION OR EMPLOYMENT; 
          NAME AND ADDRESS                     MATERIAL POSITIONS HELD DURING THE PAST FIVE YEARS 
- -----------------------------------  --------------------------------------------------------------------- 
Stuart Hollander*                    Mr. Hollander has been a Director of PhoneTel since September 1995. Mr. 
 World Communications, Inc.          Hollander is the founder and President of Med InterLink, L.L.C. Mr. Hollander 
 11656 Lilburn Park Road             was founder, principal owner and Chairman of the Board of World Communications, 
 St. Louis, MO 63146                 Inc. ("World") from 1986 until it was merged into PhoneTel in 1995. Prior 
                                     to that he was Executive Vice President of Hollander & Company, Inc., one 
                                     of the largest distributors of consumer electronics in the U.S., representing 
                                     Zenith Radio Corporation; the founder and an officer of Lesley Acceptance 
                                     Corporation; Chairman and a member of the Board of Jaeger of Canada, Inc.; 
                                     and a member of the Board of Pioneer Bank and Trust Company. 

Aron Katzman*                        Mr. Katzman has been a Director of PhoneTel since September 1995. Mr. Katzman 
 c/o The Source Co.                  has been a Director of The Source Co. since January 1995. Previously, Mr. 
 11656 Lilam Park Drive              Katzman was founder and a former Director of Medicine Shoppe, Inc., a franchisor 
 St. Louis, MO 63146                 of pharmacies, and Chairman and Chief Executive Officer of Roman Company, 
                                     a manufacturer and distributor of fashion costume jewelry, from 1984 until 
                                     it was sold in 1994. Mr. Katzman was formerly a Director and officer of 
                                     World, which was merged into PhoneTel in September 1995. 

Steven Richman*                      Mr. Richman has been a Director of PhoneTel since September 1995. Mr. Richman 
 9 Park Place                        is the principal owner of, and has served as the Chief Executive Officer 
 Great Neck, NY 11021                of, Fabric Resources International for more than the past five years. Mr. 
                                     Richman was the co-founder and an officer of Cable Systems USA, an officer 
                                     at Cellular Systems USA and a director of USA Mobile Communications Holdings, 
                                     Inc. Mr. Richman has been a director of Cable Systems USA II since 1989. 

Tammy L. Martin                      Ms. Martin was elected Executive Vice President and Chief Administrative 
                                     Officer of PhoneTel in April 1996 and has been General Counsel and Secretary 
                                     of PhoneTel since September 1995. Ms. Martin has been a Director and Vice 
                                     President, Treasurer and Secretary of the Purchaser since March 1997. Prior 
                                     to that, Ms. Martin served as associate legal counsel for PhoneTel during 
                                     1993 and 1994. Prior to joining PhoneTel, Ms. Martin was in private legal 
                                     practice from 1992 to 1993 and was self-employed as an accountant from 
                                     1990 to 1992. 

Richard P. Kebert                    Mr. Kebert has served as Chief Financial Officer of PhoneTel since September 
                                     1996. Prior to joining PhoneTel, Mr. Kebert was an independent consultant. 
                                     From 1994 to 1996, he was Vice President--Finance and Administration of 
                                     Acordia of Cleveland, Inc. For 12 years prior thereto, Mr. Kebert held 
                                     several senior management positions with Mr. Coffee, Inc., including Vice 
                                     President--Administration and Secretary. Mr. Kebert is a certified public 
                                     accountant. 
</TABLE>

                               I-2           
<PAGE>
   Facsimile copies of the Letter of Transmittal, properly completed and duly 
signed, will be accepted. The Letter of Transmittal, certificates for Shares 
and any other required documents should be sent or delivered by each 
shareholder of the Company or his broker, dealer, commercial bank, trust 
company or other nominee to the Depositary, at one of the addresses set forth 
below: 

                       The Depositary for the Offer is: 
                 FIRST UNION NATIONAL BANK OF NORTH CAROLINA 

                By Mail:                      By Hand/Overnight Delivery: 
         230 South Tryon Street                  230 South Tryon Street 
               11th Floor                              11th Floor 
    Charlotte, North Carolina 28288         Charlotte, North Carolina 28288 
                   or                                      or 
  IBJ Schroeder Bank & Trust Company       IBJ Schroeder Bank & Trust Company 
               P.O. Box 84                          One State Street 
          Bowling Green Station                 New York, New York 10004 
      New York, New York 10274-0084        Attn: Securities Processing Window 
          Attn: Reorganization                    Subcellar One (SC-1) 
            Operations Dept. 

                          By Facsimile Transmission: 
                       (For Eligible Institutions Only) 
                                (704) 383-8353 
                                      or 
                                (212) 858-2611 

                  Confirm Receipt of Facsimile by Telephone: 
                                (704) 374-2775 
                                      or 
                                (212) 858-2103 

   Questions and requests for assistance or additional copies of this Offer 
to Purchase, the Letter of Transmittal, the Notice of Guaranteed Delivery and 
the Guidelines for Certification of Taxpayer Identification on Substitute 
Form W-9 may be directed to the Information Agent or the Dealer Manager at 
their respective locations and telephone numbers set forth below. 
Shareholders may also contact their broker, dealer, commercial bank or trust 
company for assistance concerning the Offer. 

                   The Information Agent for the Offer is: 

                       MACKENZIE PARTNERS, INC. [LOGO]
                              156 Fifth Avenue
                          New York, New York 10010
                        (212) 929-5500 (Call Collect)
                                   or
                       CALL TOLL-FREE (800) 322-2885

                   The Dealer Manager for the Offer is:
 
                   SOUTHCOAST CAPITAL CORPORATION [LOGO]
                               277 Park Avenue
                                 37th Floor
                           New York, New York 10172
                       CALL TOLL FREE: (888) 696-7222
                        (212) 940-9330 (Call Collect)

<PAGE>


                            LETTER OF TRANSMITTAL 
                       TO TENDER SHARES OF COMMON STOCK 
                      (INCLUDING THE ASSOCIATED RIGHTS) 
                                      OF 
                         COMMUNICATIONS CENTRAL INC. 
                      PURSUANT TO THE OFFER TO PURCHASE 
                             DATED MARCH 20, 1997 
                                      BY 
                          PHONETEL ACQUISITION CORP. 
                         A WHOLLY OWNED SUBSIDIARY OF 
                         PHONETEL TECHNOLOGIES, INC. 

 THE OFFER AND WITHDRAWAL RIGHTS WILL EXPIRE AT 12:00 MIDNIGHT, NEW YORK CITY 
       TIME, ON WEDNESDAY, APRIL 16, 1997, UNLESS THE OFFER IS EXTENDED. 

                       THE DEPOSITARY FOR THE OFFER IS: 

                 FIRST UNION NATIONAL BANK OF NORTH CAROLINA 

                By Mail:                      By Hand/Overnight Delivery: 
         230 South Tryon Street                  230 South Tryon Street 
               11th Floor                              11th Floor 
    Charlotte, North Carolina 28288         Charlotte, North Carolina 28288 
                   or                                      or 
  IBJ Schroeder Bank & Trust Company       IBJ Schroeder Bank & Trust Company 
               P.O. Box 84                          One State Street 
          Bowling Green Station                 New York, New York 10004 
      New York, New York 10274-0084        Attn: Securities Processing Window 
          Attn: Reorganization                    Subcellar One (SC-1) 
            Operations Dept. 

                          By Facsimile Transmission: 
                       (For Eligible Institutions Only) 
                                (704) 383-8353 
                                      or 
                                (212) 858-2611 

                  Confirm Receipt of Facsimile by Telephone: 
                                (704) 374-2775 
                                      or 
                                (212) 858-2103 

DELIVERY OF THIS LETTER OF TRANSMITTAL TO AN ADDRESS OTHER THAN AS SET FORTH 
ABOVE, OR TRANSMISSION OF INSTRUCTIONS VIA A FACSIMILE NUMBER OTHER THAN AS 
SET FORTH ABOVE, WILL NOT CONSTITUTE A VALID DELIVERY. 

THE INSTRUCTIONS ACCOMPANYING THIS LETTER OF TRANSMITTAL SHOULD BE READ 
CAREFULLY BEFORE THIS LETTER OF TRANSMITTAL IS COMPLETED. 

   THIS LETTER OF TRANSMITTAL IS TO BE USED EITHER IF CERTIFICATES ARE TO BE 
FORWARDED HEREWITH OR IF DELIVERY OF SHARES (AS DEFINED BELOW) IS TO BE MADE 
BY BOOK-ENTRY TRANSFER TO AN ACCOUNT MAINTAINED BY THE DEPOSITARY AT THE 
DEPOSITORY TRUST COMPANY (HEREINAFTER REFERRED TO AS THE "BOOK-ENTRY TRANSFER 
FACILITY") PURSUANT TO THE PROCEDURES SET FORTH IN SECTION 3 OF THE OFFER TO 
PURCHASE (AS DEFINED BELOW). SHAREHOLDERS WHO DELIVER SHARES BY BOOK-ENTRY 
TRANSFER ARE REFERRED TO HEREIN AS "BOOK-ENTRY SHAREHOLDERS" AND OTHER 
SHAREHOLDERS ARE REFERRED TO HEREIN AS "CERTIFICATE SHAREHOLDERS." 

<PAGE>
   Shareholders whose certificates are not immediately available or who 
cannot deliver their Shares and all other documents required hereby to the 
Depositary or complete the procedures for book-entry transfer prior to the 
Expiration Date (as defined in the Offer to Purchase) must tender their 
Shares according to the guaranteed delivery procedure set forth in Section 3 
of the Offer to Purchase. See Instruction 2. Delivery of documents to the 
Book-Entry Transfer Facility does not constitute delivery to the Depositary. 

 [ ] CHECK HERE IF TENDERED SHARES ARE BEING DELIVERED BY BOOK-ENTRY TRANSFER 
     MADE TO AN ACCOUNT MAINTAINED BY THE DEPOSITARY WITH THE BOOK-ENTRY 
     TRANSFER FACILITY, AND COMPLETE THE FOLLOWING (ONLY PARTICIPANTS IN THE 
     BOOK-ENTRY TRANSFER FACILITY MAY DELIVER SHARES BY BOOK-ENTRY TRANSFER): 

     Name of Tendering Institution: 
     ------------------------------------------------------------------------ 

     Account Number: 
     ------------------------------------------------------------------------ 

     Transaction Code Number: 
     ------------------------------------------------------------------------ 

 [ ] CHECK HERE IF TENDERED SHARES ARE BEING DELIVERED PURSUANT TO A NOTICE 
     OF GUARANTEED DELIVERY PREVIOUSLY SENT TO THE DEPOSITARY AND COMPLETE 
     THE FOLLOWING: 

     Name(s) of Registered Owner(s) 
     ------------------------------------------------------------------------ 

     Window Ticket Number (if any) 
     ------------------------------------------------------------------------ 

     Date of Execution of Notice of Guaranteed Delivery 
     ------------------------------------------------------------------------ 

     Name of Institution which Guaranteed Delivery 
     ------------------------------------------------------------------------ 

     Account Number: 
     ------------------------------------------------------------------------ 

     Transaction Code Number: 
     ------------------------------------------------------------------------ 

              BOXES ABOVE FOR USE BY ELIGIBLE INSTITUTIONS ONLY 

                                2           
<PAGE>
<TABLE>
<CAPTION>
                                      DESCRIPTION OF SHARES TENDERED 
- --------------------------------------------------------------------------------------------------------- 
NAME(S) AND ADDRESS(ES) OF REGISTERED HOLDER(S) 
 (PLEASE FILL IN, IF BLANK, EXACTLY AS NAME(S)                    CERTIFICATE(S) TENDERED 
        APPEAR(S) ON THE CERTIFICATE(S))                   (ATTACH ADDITIONAL LIST IF NECESSARY) 
- ----------------------------------------------  --------------------------------------------------------- 
                                                                       TOTAL NUMBER OF        NUMBER OF 
                                                    CERTIFICATE       SHARES REPRESENTED        SHARES 
                                                    NUMBER(S)*        BY CERTIFICATE(S)       TENDERED** 
- ----------------------------------------------  -----------------  ----------------------  -------------- 
<S>                                             <C>                <C>                     <C>
                                                -----------------  ----------------------  -------------- 

                                                -----------------  ----------------------  -------------- 

                                                -----------------  ----------------------  -------------- 

                                                -----------------  ----------------------  -------------- 

                                                -----------------  ----------------------  -------------- 

                                                -----------------  ----------------------  -------------- 
                                                    Total Shares 
- ----------------------------------------------  -----------------  ----------------------  -------------- 
   *  Need not be completed by Book-Entry Shareholders. 
   ** Unless otherwise indicated, it will be assumed that all Shares evidenced by any certificates 
      delivered to the Depositary are being tendered. See Instruction 4. 
- --------------------------------------------------------------------------------------------------------- 
</TABLE>

 [ ] CHECK HERE IF YOU CANNOT LOCATE YOUR CERTIFICATE(S) AND REQUIRE 
     ASSISTANCE IN REPLACING THEM. UPON RECEIPT OF NOTIFICATION BY THIS 
     LETTER OF TRANSMITTAL, THE COMPANY'S STOCK TRANSFER AGENT WILL CONTACT 
     YOU DIRECTLY WITH REPLACEMENT INSTRUCTIONS. 

                                3           
<PAGE>
                   NOTE: SIGNATURES MUST BE PROVIDED BELOW. 
             PLEASE READ THE ACCOMPANYING INSTRUCTIONS CAREFULLY. 

Ladies and Gentlemen: 

   The undersigned hereby tenders to PhoneTel Acquisition Corp., a Georgia 
corporation (the "Purchaser") and a wholly owned subsidiary of PhoneTel 
Technologies, Inc., an Ohio corporation ("PhoneTel"), the above-described 
shares of Common Stock, par value $.01 per share (the "Common Stock"), 
including the associated rights to purchase shares of Common Stock (the 
"Rights" and, together with the Common Stock, the "Shares") issued pursuant 
to the Rights Agreement (as defined below), of Communications Central Inc., a 
Georgia corporation (the "Company"), pursuant to the Purchaser's offer to 
purchase all outstanding Shares at a price of $12.85 per Share, net to the 
seller in cash, upon the terms and subject to the conditions set forth in the 
Offer to Purchase dated March 20, 1997 (the "Offer to Purchase"), receipt of 
which is hereby acknowledged, and in this Letter of Transmittal (which, 
together with the Offer to Purchase and any amendments or supplements hereto 
or thereto, constitute the "Offer"). The undersigned understands that the 
Purchaser reserves the right to transfer or assign, in whole or in part from 
time to time, to one or more direct or indirect wholly owned subsidiaries of 
PhoneTel the right to purchase Shares tendered pursuant to the Offer. 

   The Company has distributed one Right for each outstanding Share of Common 
Stock pursuant to a Shareholder Rights Agreement, dated as of July 25, 1995, 
as amended as of March 13, 1997, between the Company and First Union National 
Bank of North Carolina, as Rights Agent (as amended, the "Rights Agreement"). 
The Company has represented in the Merger Agreement (as defined in the Offer 
to Purchase) that it has taken all action which may be necessary under the 
Rights Agreement so that the execution of the Merger Agreement and any 
amendments thereto and the consummation of the transactions contemplated 
thereby will not cause (i) PhoneTel and/or the Purchaser to become an 
Acquiring Person (as defined in the Rights Agreement), (ii) a Distribution 
Date, a Stock Acquisition Date or a Triggering Event (as such terms are 
defined in the Rights Agreement) to occur, irrespective of the number of 
Shares acquired pursuant to the Offer, and (iii) the Rights Agreement to be 
applicable to the Merger Agreement and the transactions contemplated thereby, 
including the Offer and the Merger (as defined in the Offer to Purchase). 

   Upon the terms and subject to the conditions of the Offer (including, if 
the Offer is extended or amended, the terms and conditions of any such 
extension or amendment), effective upon acceptance for payment of and payment 
for the Shares tendered herewith, the undersigned hereby sells, assigns, and 
transfers to, or upon the order of the Purchaser, all right, title and 
interest in and to all the Shares that are being tendered hereby (and any and 
all other Shares or other securities issued or issuable in respect thereof 
(collectively, "Distributions")) and irrevocably constitutes and appoints the 
Depositary the true and lawful agent and attorney-in-fact of the undersigned 
with respect to such Shares and all Distributions, with full power of 
substitution (such power of attorney being deemed to be an irrevocable power 
coupled with an interest), to (a) deliver certificates for such Shares and 
all Distributions, or transfer ownership of such Shares and all Distributions 
on the account books maintained by the Book-Entry Transfer Facility, 
together, in any such case, with all accompanying evidences of transfer and 
authenticity, to or upon the order of the Purchaser, upon receipt by the 
Depositary, as the undersigned's agent, of the purchase price (adjusted, if 
appropriate, as provided in the Offer to Purchase), (b) present such Shares 
and all Distributions for cancellation and transfer on the Company's books 
and (c) receive all benefits and otherwise exercise all rights of beneficial 
ownership of such Shares and all Distributions, all in accordance with the 
terms of the Offer. 

   The undersigned hereby represents and warrants that the undersigned has 
full power and authority to tender, sell, assign and transfer the tendered 
Shares and all Distributions and that, when the same are accepted for payment 
by the Purchaser, the Purchaser will acquire good, marketable and 
unencumbered title thereto, free and clear of all liens, restrictions, 
claims, charges and encumbrances, and the same will not be subject to any 
adverse claims. The undersigned will, upon request, execute any signature 
guarantees or additional documents deemed by the Depositary or the Purchaser 
to be necessary or desirable to complete the sale, assignment and transfer of 
the tendered Shares and all Distributions. In addition, the undersigned shall 
promptly remit and transfer to the Depositary for the account of the 
Purchaser any such Distributions issued to the undersigned, in respect of the 
tendered Shares, accompanied by documentation of transfer, and pending such 
remittance or appropriate assurance thereof, the Purchaser shall be entitled 
to all rights and privileges as owner of any such Distributions and, subject 
to the terms of the Merger Agreement, may withhold the entire purchase price 
or deduct from the purchase price the amount or value thereof, as determined 
by the Purchaser, in its sole discretion. 

   All authority conferred or agreed to be conferred in this Letter of 
Transmittal shall be binding upon the successors, assigns, heirs, executors, 
administrators and legal representatives of the undersigned and shall not be 
affected by, and shall survive, the death or incapacity of the undersigned. 
Except as stated in the Offer to Purchase, this tender is irrevocable. 

                                4           
<PAGE>
   The undersigned hereby irrevocably appoints Peter G. Graf or Tammy L. 
Martin, and each of them, and any other designees of the Purchaser, the 
attorneys and proxies of the undersigned, each with full power of 
substitution, to vote at any annual, special or adjourned meeting of the 
Company's shareholders or otherwise act (including pursuant to written 
consent) in such manner as each such attorney and proxy or his or her 
substitute shall in his or her sole discretion deem proper, to execute any 
written consent concerning any matter as each such attorney and proxy or his 
or her substitute shall in his or her sole discretion deem proper with 
respect to, and to otherwise act with respect to, all the Shares tendered 
hereby which have been accepted for payment by the Purchaser prior to the 
time any such vote or action is taken (and any and all Distributions issued 
or issuable in respect thereof) and with respect to which the undersigned is 
entitled to vote. This appointment is effective when, and only to the extent 
that, the Purchaser accepts for payment such Shares as provided in the Offer 
to Purchase. This power of attorney and proxy is coupled with an interest in 
the tendered Shares, is irrevocable and is granted in consideration of the 
acceptance for payment of such Shares in accordance with the terms of the 
Offer. Such acceptance for payment shall revoke all prior powers of attorney 
and proxies given by the undersigned at any time with respect to such Shares 
and no subsequent powers of attorney or proxies may be given by the 
undersigned (and, if given, will not be deemed effective). The Purchaser 
reserves the right to require that, in order for Shares to be deemed validly 
tendered, immediately upon the Purchaser's acceptance for payment of such 
Shares, the Purchaser must be able to exercise full voting and other rights 
with respect to such Shares, including voting at any shareholders meeting 
then scheduled. 

   The undersigned understands that the valid tender of Shares pursuant to 
any one of the procedures described in Section 3 of the Offer to Purchaser 
and in the instructions hereto will constitute a binding agreement between 
the undersigned and the Purchaser upon the terms and subject to the 
conditions of the Offer. The undersigned recognizes that under certain 
circumstances set forth in the Offer to Purchase, the Purchaser may not be 
required to accept for payment any of the tendered Shares. The Purchaser's 
acceptance for payment of Shares pursuant to the Offer will constitute a 
binding agreement between the undersigned and the Purchaser upon the terms 
and subject to the conditions of the Offer. 

   Unless otherwise indicated herein under "Special Payment Instructions," 
please issue the check for the purchase price of any Shares purchased, and/or 
return any certificates for Shares not tendered or accepted for payment, in 
the name(s) of the registered holder(s) appearing under "Description of 
Shares Tendered." Similarly, unless otherwise indicated under "Special 
Delivery Instructions," please mail the check for the purchase price of any 
Shares purchased, and/or any certificates for Shares not tendered or accepted 
for payment (and accompanying documents, as appropriate) to the address(es) 
of the registered holder(s) appearing under "Description of Shares Tendered." 
In the event that both the Special Delivery Instructions and the Special 
Payment Instructions are completed, please issue the check for the purchase 
price of any Shares purchased, and/or return any certificates for Shares not 
tendered or accepted for payment in the name(s) of, and mail said check 
and/or any certificates to, the person or persons so indicated. In the case 
of a book-entry delivery of Shares, please credit the account maintained at 
the Book-Entry Transfer Facility indicated above with any Shares not accepted 
for payment. The undersigned recognizes that the Purchaser has no obligation 
pursuant to the Special Payment Instructions to transfer any Shares from the 
name of the registered holder(s) thereof if the Purchaser does not accept for 
payment any of the Shares so tendered. 

                                5           
<PAGE>
                         SPECIAL PAYMENT INSTRUCTIONS 
                       (SEE INSTRUCTIONS 1, 5, 6 AND 7) 

To be completed ONLY if certificates for Shares not tendered or not purchased 
 and/or the check for the purchase price of Shares purchased are to be issued 
              in the name of someone other than the undersigned. 

Issue:   [ ] Check   [ ] Certificate(s) to: 

Name: 
- ----------------------------------------------------------------------------- 
                                (PLEASE PRINT) 

Address: 
- ----------------------------------------------------------------------------- 
                              (INCLUDE ZIP CODE) 

- ----------------------------------------------------------------------------- 
             (TAXPAYER IDENTIFICATION OR SOCIAL SECURITY NUMBER) 
                  (SEE SUBSTITUTE FORM W-9 INCLUDED HEREIN) 

- ----------------------------------------------------------------------------- 
                                ACCOUNT NUMBER 

                        SPECIAL DELIVERY INSTRUCTIONS 
                       (SEE INSTRUCTIONS 1, 5, 6 AND 7) 

  To be completed ONLY if certificates for Shares not tendered or not purchased
and/or the check for the purchase price of Shares purchased are to be 
delivered to someone other than the undersigned or to the undersigned at an 
address other than that appearing under "Description of Shares Tendered." 

Deliver:   [ ] Check    [ ] Certificate(s) to: 

Name: 
- ----------------------------------------------------------------------------- 
                                (PLEASE PRINT) 

Address: 
- ----------------------------------------------------------------------------- 
                              (INCLUDE ZIP CODE) 

- ----------------------------------------------------------------------------- 
             (TAXPAYER IDENTIFICATION OR SOCIAL SECURITY NUMBER) 
                  (SEE SUBSTITUTE FORM W-9 INCLUDED HEREIN) 

                                6           
<PAGE>
                            SHAREHOLDERS SIGN HERE 
                  (ALSO COMPLETE SUBSTITUTE FORM W-9 BELOW) 

- ----------------------------------------------------------------------------- 

- ----------------------------------------------------------------------------- 
                          (SIGNATURE(S) OF OWNER(S)) 

 Dated:        , 1997 

    (Must be signed by registered holder(s) exactly as name(s) appear(s) on 
 stock certificate(s) or on a security position listing or by person(s) 
 authorized to become registered holder(s) by certificates and documents 
 transmitted herewith. If signature is by trustee, executor, administrator, 
 guardian, attorney-in-fact, agent, officer of a corporation or any other 
 person acting in a fiduciary or representative capacity, please set forth 
 full title below. See Instruction 5.) 

 Name(s): 
- ----------------------------------------------------------------------------- 

- ----------------------------------------------------------------------------- 
                                (PLEASE PRINT) 
 Capacity (full title): 
- ----------------------------------------------------------------------------- 

 Address: 
- ----------------------------------------------------------------------------- 
                              (INCLUDE ZIP CODE) 

 Daytime Area Code and Telephone Number: 
- ----------------------------------------------------------------------------- 

 Tax Identification or Social Security Number: 
- ----------------------------------------------------------------------------- 

- ----------------------------------------------------------------------------- 
                       (SEE SUBSTITUTE FORM W-9 BELOW) 

                          GUARANTEE OF SIGNATURE(S) 
                  (IF REQUIRED -- SEE INSTRUCTIONS 1 AND 5) 

Authorized Signature: 
- ----------------------------------------------------------------------------- 

Name: 
- ----------------------------------------------------------------------------- 
                                (PLEASE PRINT) 

Title: 
- ----------------------------------------------------------------------------- 

Name of Firm: 
- ----------------------------------------------------------------------------- 

Address: 
- ----------------------------------------------------------------------------- 
                              (INCLUDE ZIP CODE) 

Area Code and Telephone Number: 
- ----------------------------------------------------------------------------- 

Dated:        , 1997 

                                7           
<PAGE>
                                 INSTRUCTIONS 

            FORMING PART OF THE TERMS AND CONDITIONS OF THE OFFER 

   1. Guarantee of Signatures. Except as otherwise provided below, all 
signatures on this Letter of Transmittal must be guaranteed by a financial 
institution (including most commercial banks, savings and loan associations 
and brokerage houses) that is a participant in the Security Transfer Agent's 
Medallion Program, the New York Stock Exchange Medallion Signature Guarantee 
Program or the Stock Exchange Medallion Program (each an "Eligible 
Institution," and collectively, "Eligible Institutions"). No signature 
guarantee is required on this Letter of Transmittal (i) if this Letter of 
Transmittal is signed by the registered holder(s) (which term, for purposes 
of this document, shall include any participant in a Book-Entry Transfer 
Facility whose name appears on a security position listing as the owner of 
Shares) of Shares tendered herewith, unless such holder(s) has completed 
either the box entitled "Special Delivery Instructions" or the box entitled 
"Special Payment Instructions" in this Letter of Transmittal or (ii) if such 
Shares are tendered for the account of an Eligible Institution. See 
Instruction 5. 

   2. Delivery of Letter of Transmittal and Certificates; Guaranteed Delivery 
Procedures. This Letter of Transmittal is to be completed by shareholders 
either if certificates for Shares are to be forwarded herewith or if a tender 
of Shares is to be made pursuant to the procedures for delivery by book-entry 
transfer set forth in Section 3 of the Offer to Purchase. For Shares to be 
validly tendered pursuant to the Offer, either (i) a properly completed and 
duly executed Letter of Transmittal (or facsimile thereof), together with any 
required signature guarantees, or in the case of a book-entry transfer, an 
Agent's Message (as defined in the Offer to Purchase), and any other required 
documents, must be received by the Depositary at one of the Depositary's 
addresses set forth herein prior to the Expiration Date (as defined in the 
Offer to Purchase) and either certificates for tendered Shares must be 
received by the Depositary at one of such addresses or such Shares must be 
delivered pursuant to the procedures for book-entry transfer (and a Book 
Entry Confirmation received by the Depositary), in each case, prior to the 
Expiration Date, or (ii) the tendering shareholder must comply with the 
guaranteed delivery procedure set forth below. 

   Stockholders whose certificates for Shares are not immediately available 
or who cannot complete the procedures for book-entry transfer on a timely 
basis or time will not permit all required documents to reach the Depositary 
prior to the Expiration Date, may tender their Shares pursuant to the 
guaranteed delivery procedure set forth in Section 3 of the Offer to 
Purchase. Pursuant to such procedures, (i) such tender must be made by or 
through an Eligible Institution, (ii) a properly completed and duly executed 
Notice of Guaranteed Delivery, substantially in the form provided by the 
Purchaser (or facsimile thereof), must be received by the Depositary prior to 
the Expiration Date and (iii) the certificates for (or a Book-Entry 
Confirmation with respect to) such Shares, together with this properly 
completed and duly executed Letter of Transmittal (or facsimile thereof), 
with any required signature guarantees, or, in the case of a book-entry 
transfer, an Agent's Message, and any other required documents are received 
by the Depositary within three trading days after the date of execution of 
such Notice of Guaranteed Delivery, all as provided in Section 3 of the Offer 
to Purchase. A "trading day" is any day on which the National Association of 
Securities Dealers Automated Quotation National Market is open for business. 
The Notice of Guaranteed Delivery may be delivered by hand to the Depositary 
or transmitted by telegram, facsimile transmission or mail to the Depositary 
and must include a guarantee by an Eligible Institution in the form set forth 
in such Notice of Guaranteed Delivery. 

   The method of delivery of Shares, this Letter of Transmittal and all other 
required documents, including delivery through the Book-Entry Transfer 
Facility, is at the election and risk of the tendering shareholder. Shares 
will be deemed delivered only when actually received by the Depositary 
(including, in the case of a book-entry transfer, by Book-Entry 
Confirmation). If delivery is by mail, registered mail with return receipt 
requested, properly insured, is recommended. In all cases, sufficient time 
should be allowed to ensure timely delivery. 

   No alternative, conditional or contingent tenders will be accepted and no 
fractional Shares will be purchased. All tendering shareholders, by execution 
of this Letter of Transmittal (or facsimile thereof), waive any right to 
receive any notice of the acceptance of their Shares for payment. 

   3. Inadequate Space. If the space provided herein is inadequate, the 
certificate numbers and/or the number of Shares should be listed on a 
separate schedule attached hereto. 

   4. Partial Tenders (Applicable To Certificate Shareholders Only). If fewer 
than all the Shares evidenced by any certificate submitted are to be 
tendered, fill in the number of Shares which are to be tendered in the box 
entitled "Number of Shares Tendered." In such case, new certificate(s) for 
the remainder of the Shares that were evidenced by the old 

                                8           
<PAGE>
certificate(s) will be sent to the registered holder(s), unless otherwise 
provided in the appropriate box on this Letter of Transmittal, as soon as 
practicable after the expiration or termination of the Offer. All Shares 
represented by certificates delivered to the Depositary will be deemed to 
have been tendered unless otherwise indicated. 

   5. Signatures on Letter of Transmittal, Stock Powers and Endorsements. If 
this Letter of Transmittal is signed by the registered holder(s) of the 
Shares tendered hereby, the signature(s) must correspond with the name(s) as 
written on the face of the certificate(s) without any change whatsoever. 

   If any of the Shares tendered hereby are owned of record by two or more 
joint owners, all such owners must sign this Letter of Transmittal. 

   If any tendered Shares are registered in different names on several 
certificates, it will be necessary to complete, sign and submit as many 
separate Letters of Transmittal as there are different registrations of 
certificates. 

   If this Letter of Transmittal or any certificates or stock powers are 
signed by trustees, executors, administrators, guardians, attorneys-in-fact, 
officers of corporations or others acting in a fiduciary or representative 
capacity, such persons should so indicate when signing, and proper evidence 
satisfactory to the Purchaser of their authority so to act must be submitted. 

   When this Letter of Transmittal is signed by the registered owner(s) of 
the Shares listed and transmitted hereby, no endorsements of certificates or 
separate stock powers are required unless payment or certificates for Shares 
not tendered or accepted for payment are to be issued to a person other than 
the registered owner(s). Signatures on such certificates or stock powers must 
be guaranteed by an Eligible Institution. See Instruction 1. 

   If this Letter of Transmittal is signed by a person other than the 
registered owner(s) of the shares tendered hereby, the certificates 
evidencing the Shares tendered hereby must be endorsed or accompanied by 
appropriate stock powers, in either case, signed exactly as the name(s) of 
the registered owner(s) appear(s) on the certificates for such Shares. 
Signatures on such certificates or stock powers must be guaranteed by an 
Eligible Institution. See Instruction 1. 

   6. Stock Transfer Taxes. Except as set forth in this Instruction 6, the 
Purchaser will pay, or cause to be paid, any stock transfer taxes with 
respect to the transfer and sale of Shares to it or its assignee pursuant to 
the Offer. If, however, payment of the purchase price is to be made to, or if 
certificates for Shares not tendered or accepted for payment are to be 
registered in the name of, any persons other than the registered holder(s), 
or if tendered certificates are registered in the name of any person other 
than the person(s) signing this Letter of Transmittal, the amount of any 
stock transfer taxes (whether imposed on the registered holder or such 
person) payable on the account of the transfer to such person will be 
deducted from the purchase price unless satisfactory evidence of the payment 
of such taxes or exemption therefrom is submitted. 

   Except as provided in this Instruction 6, it will not be necessary for 
transfer tax stamps to be affixed to the certificates listed in this Letter 
of Transmittal. 

   7. Special Payment and Delivery Instructions. If a check is to be issued 
in the name of and/or certificates for Shares not accepted for payment are to 
be returned to a person other than the signer of this Letter of Transmittal 
or if a check is to be sent and/or such certificates are to be returned to a 
person other than the signer of this Letter of Transmittal or to an address 
other than that shown above, the appropriate boxes on this Letter of 
Transmittal should be completed. Any shareholder tendering Shares by 
book-entry transfer will have any Shares not accepted for payment returned by 
crediting the account maintained by such shareholder at the Book-Entry 
Transfer Facility from which such transfer was made. 

   8. Waiver of Conditions. Except as otherwise provided in the Offer to 
Purchase, the Purchaser reserves the absolute right, in its sole discretion, 
to waive any of the conditions of the Offer or any defect or irregularity in 
the tender of any Shares of any particular shareholder, whether or not 
similar defects or irregularities are waived in the case of other 
shareholders. 

   9. Substitute Form W-9. The tendering shareholder (or other payee) is 
required, unless an exemption applies, to provide the Depositary with a 
correct Taxpayer Identification Number ("TIN"), generally the shareholder's 
social security or federal employer identification number, and with certain 
other information, on Substitute Form W-9, which is provided under "Important 
Tax Information" below, and to certify under penalties of perjury, that such 
number is correct and that the shareholder (or other payee) is not subject to 
backup withholding. If a tendering shareholder is subject to backup 
withholding, he or she must cross out item (2) of the Certification Box on 
Substitute Form W-9 before signing such Form. Failure to furnish the correct 
TIN on the Substitute Form W-9 may subject the tendering shareholder (or 
other payee) to a $50 penalty imposed by the Internal Revenue Service and 
payments of cash to the tendering shareholder (or other payee) 

                                9           
<PAGE>
pursuant to the Offer may be subject to backup withholding of 31%. If the 
tendering shareholder has not been issued a TIN and has applied for a number 
or intends to apply for a number in the near future, he or she should write 
"Applied For" in the space provided for the TIN in Part I, sign and date the 
Substitute Form W-9 and sign and date the Certificate of Awaiting Taxpayer 
Identification Number. If "Applied For" is written in Part I and the 
Depositary is not provided with a TIN by the time of payment, the Depositary 
will withhold 31% of all such payments for surrendered Shares thereafter 
until a TIN is provided to the Depositary. 

   10. Lost or Destroyed Certificates. If any certificate(s) representing 
Shares has been lost or destroyed, the shareholder should check the 
appropriate box on the front of the Letter of Transmittal. The Company's 
stock transfer agent will then instruct such shareholder as to the procedure 
to be followed in order to replace the certificate(s). The shareholder will 
have to post a surety bond of approximately 2% of the current market value of 
the stock. This Letter of Transmittal and related documents cannot be 
processed until procedures for replacing lost or destroyed certificates have 
been followed. 

   11. Requests for Assistance or Additional Copies. Questions and requests 
for assistance or additional copies of the Offer to Purchase, the Letter of 
Transmittal, the Notice of Guaranteed Delivery and the Guidelines for 
Certification of Taxpayer Identification Number on Substitute Form W-9 may be 
directed to the Information Agent or the Dealer Manager at their respective 
locations and telephone numbers set forth below. 

   IMPORTANT: THIS LETTER OF TRANSMITTAL (OR A FACSIMILE COPY THEREOF), 
TOGETHER WITH ANY REQUIRED SIGNATURE GUARANTEES, OR IN THE CASE OF A 
BOOK-ENTRY TRANSFER, AN AGENT'S MESSAGE, AND CERTIFICATES, OR A BOOK-ENTRY 
CONFIRMATION, FOR SHARES AND ALL OTHER REQUIRED DOCUMENTS MUST BE RECEIVED BY 
THE DEPOSITARY, OR THE NOTICE OF GUARANTEED DELIVERY (OR A FACSIMILE COPY 
THEREOF) MUST BE RECEIVED BY THE DEPOSITARY, ON OR PRIOR TO THE EXPIRATION 
DATE. 

                               10           
<PAGE>
                          IMPORTANT TAX INFORMATION 

   Under federal income tax law, a shareholder surrendering Shares must, 
unless an exemption applies, provide the Depositary (as payor) with his 
correct TIN on Substitute Form W-9 included in this Letter of Transmittal. If 
the shareholder is an individual, his TIN is his social security number. If 
the correct TIN is not provided, the shareholder may be subject to a $50 
penalty imposed by the Internal Revenue Service and payments of cash to the 
tendering shareholder (or other payee) pursuant to the Offer may be subject 
to backup withholding of 31%. 

   Certain shareholders (including, among others, all corporations and 
certain foreign individuals and entities) are not subject to backup 
withholding. In order for an exempt foreign shareholder to avoid backup 
withholding, that person should complete, sign and submit a Form W-8, 
Certificate of Foreign Status, signed under penalties of perjury, attesting 
to his exempt status. A Form W-8 can be obtained from the Depositary. Exempt 
shareholders, other than foreign shareholders, should furnish their TIN, 
write "Exempt" on the face of the Substitute Form W-9 and sign, date and 
return the Substitute Form W-9 to the Depositary. See the enclosed 
"Guidelines for Certification of Taxpayer Identification Number on Substitute 
Form W-9" for additional instructions. 

   If backup withholding applies, the Depositary is required to withhold 31% 
of any payment made to payee. Backup withholding is not an additional tax. 
Rather, the federal income tax liability of persons subject to backup 
withholding will be reduced by the amount of tax withheld. If backup 
withholding results in an overpayment of taxes, a refund may be obtained from 
the Internal Revenue Service. 

PURPOSE OF SUBSTITUTE FORM W-9 

   To prevent backup withholding on payments that are made to a shareholder 
with respect to Shares purchased pursuant to the Offer, the shareholder is 
required to notify the Depositary of his correct TIN (or the TIN of any other 
payee) by completing the Substitute Form W-9 included in this Letter of 
Transmittal certifying (1) that the TIN provided on the Substitute Form W-9 
is correct (or that such shareholder is awaiting a TIN), and that (2) the 
shareholder is not subject to backup withholding because (i) the shareholder 
has not been notified by the Internal Revenue Service that the shareholder is 
subject to backup withholding as a result of a failure to report all interest 
and dividends or (ii) the Internal Revenue Service has notified the 
shareholder that the shareholder is no longer subject to backup withholding. 

WHAT NUMBER TO GIVE THE DEPOSITARY 

   The shareholder is required to give the Depositary the TIN, generally the 
social security number or employer identification number, of the record owner 
of the Shares. If the Shares are in more than one name or are not in the name 
of the actual owner, consult the enclosed Guidelines for Certification of 
Taxpayer Identification Number on Substitute Form W-9 for additional guidance 
on which number to report. If the tendering shareholder has not been issued a 
TIN and has applied for a number or intends to apply for a number in the near 
future, he or she should write "Applied For" in the space provided for the 
TIN in Part I, sign and date the Substitute Form W-9 and sign and date the 
Certificate of Awaiting Taxpayer Identification Number, which appears in a 
separate box below the Substitute Form W-9. If "Applied For" is written in 
Part I and the Depositary is not provided with a TIN by the time of payment, 
the Depositary will withhold 31% of all payments of the purchase price until 
a TIN is provided to the Depositary. 

                               11           
<PAGE>
<TABLE>
<CAPTION>
<S>                             <C>                                                 <C>
                              PAYER'S NAME: FIRST UNION NATIONAL BANK OF NORTH CAROLINA 

 ----------------------------------------------------------------------------------------------------------------- 
SUBSTITUTE                         PART I--PLEASE PROVIDE YOUR TIN IN THE BOX AT    -------------------------------- 
FORM W-9                           RIGHT AND CERTIFY BY SIGNING AND DATING BELOW.        Social Security Number 
Department of the Treasury                                                                         OR 
Internal Revenue Service                                                            -------------------------------- 
                                                                                       Employer Identification No. 

                                                                                         (If awaiting TIN write 
                                                                                             "Applied For") 
- ------------------------------  --------------------------------------------------  ------------------------------- 
PAYER'S REQUEST FOR              PART II-- For payees NOT subject to backup withholding, see the enclosed Guidelines 
 TAXPAYER IDENTIFICATION         for Certification of Taxpayer Identification Number on Substitute Form W-9 and 
 NUMBER ("TIN")                  complete as instructed therein. 

                                 CERTIFICATION-- Under penalties of perjury, I certify that: 
                                 (1) The number shown on this form is my correct taxpayer identification number 
                                     (or I am waiting for a number to be issued to me), and 

                                 (2) I am not subject to backup withholding because either (a) I am exempt from 
                                     backup withholding, or (b) I have not been notified by the Internal Revenue 
                                     Service ("IRS") that I am subject to backup withholding as a result of a 
                                     failure to report all interest or dividends, or (c) the IRS has notified me 
                                     that I am no longer subject to backup withholding. 

                                     CERTIFICATE INSTRUCTIONS--You must cross out item (2) above if you have been 
                                     notified by the IRS that you are subject to backup withholding because of 
                                     underreporting interest or dividends on your tax return. However, if after 
                                     being notified by the IRS that you were subject to backup withholding you 
                                     received another notification from the IRS that you are no longer subject to 
                                     backup withholding, do not cross out item (2). (Also see instructions in the 
                                     enclosed Guidelines.) 

                                     THE INTERNAL REVENUE SERVICE DOES NOT REQUIRE YOUR CONSENT TO ANY PROVISION 
                                     OF THIS DOCUMENT OTHER THAN THE CERTIFICATES REQUIRED TO AVOID BACKUP 
                                     WITHHOLDING. 
- ------------------------------  ----------------------------------------------------------------------------------- 
SIGNATURE:                                                DATE: 
- ---------------------------------------------             -------------------------------------------------------------------- 
</TABLE>

NOTE:  FAILURE TO COMPLETE AND RETURN THIS FORM MAY RESULT IN A $50 PENALTY 
       IMPOSED BY THE INTERNAL REVENUE SERVICE AND IN BACKUP WITHHOLDING OF 
       31% OF ANY PAYMENTS MADE TO YOU PURSUANT TO THE OFFER. PLEASE REVIEW 
       THE ENCLOSED GUIDELINES FOR CERTIFICATION OF TAXPAYER IDENTIFICATION 
       NUMBER ON SUBSTITUTE FORM W-9 FOR ADDITIONAL DETAILS. 

              YOU MUST COMPLETE THE FOLLOWING CERTIFICATE IF YOU 
            WROTE "APPLIED FOR" IN PART I OF SUBSTITUTE FORM W-9. 

            CERTIFICATE OF AWAITING TAXPAYER IDENTIFICATION NUMBER 

   I CERTIFY UNDER THE PENALTIES OF PERJURY THAT A TAXPAYER IDENTIFICATION 
NUMBER HAS NOT BEEN ISSUED TO ME, AND EITHER (A) I HAVE MAILED OR DELIVERED 
AN APPLICATION TO RECEIVE A TAXPAYER IDENTIFICATION NUMBER TO THE APPROPRIATE 
INTERNAL REVENUE SERVICE CENTER OR SOCIAL SECURITY ADMINISTRATION OFFICE, OR 
(B) I INTEND TO MAIL OR DELIVER AN APPLICATION IN THE NEAR FUTURE. I 
UNDERSTAND THAT IF I DO NOT PROVIDE A TAXPAYER IDENTIFICATION NUMBER BY THE 
TIME OF PAYMENT, 31% OF ALL REPORTABLE PAYMENTS MADE TO ME THEREAFTER WILL BE 
WITHHELD UNTIL I PROVIDE A NUMBER. 

SIGNATURES                                           DATE 
- --------------------------------------               ------------------------
                               12           
<PAGE>
   Questions and requests for assistance or additional copies of the Offer to 
Purchase, Letter of Transmittal and other tender offer materials may be 
directed to the Information Agent or the Dealer Manager at their respective 
locations and telephone numbers set forth below: 

                   The Information Agent for the Offer is: 


                       MACKENZIE PARTNERS, INC. [LOGO]
                              156 Fifth Avenue
                          New York, New York 10010
                       (212) 929-5500 (Call Collect)
                                   or
                       CALL TOLL-FREE (800) 322-2885

                   The Dealer Manager for the Offer is:
 
                   SOUTHCOAST CAPITAL CORPORATION [LOGO]
                               277 Park Avenue
                                  37th Floor
                           New York, New York 10172
                       CALL TOLL FREE: (888) 696-7222
                        (212) 940-9330 (Call Collect)


                               13           

<PAGE>

FOR IMMEDIATE RELEASE

                                               Contact: ______________________



                        PHONETEL TECHNOLOGIES, INC. AND
                          COMMUNICATIONS CENTRAL INC.
                           ANNOUNCE MERGER AGREEMENT


     New York, New York, March 14, 1997 -- PhoneTel Technologies, Inc. (AMEX:
PHN) and Communications Central Inc. (NASDAQ: CCIX) jointly announced today
that they have signed a definitive merger agreement pursuant to which PhoneTel
will acquire all outstanding shares of Communications Central for $12.85 per
share in cash. Pursuant to the agreement, a wholly owned subsidiary of
PhoneTel will commence an all-cash tender offer for all outstanding common
shares (and associated rights) of Communications Central for $12.85 per share,
net to the Seller, followed by a merger of the PhoneTel subsidiary and
Communications Central. The transaction, including debt to be assumed or
refinanced, is valued at approximately $165 million. The Board of Directors of
each company has approved the transaction.

     The tender offer is conditioned upon, among other things, 75% of the
outstanding Communications Central shares, on a fully diluted basis, having
been tendered and the receipt by PhoneTel of financing sufficient to enable it
to consummate the transaction.

     Peter G. Graf, Chairman and Chief Executive Officer of PhoneTel said,
"The acquisition of Communications Central is a great step forward in
developing an efficient consolidation vehicle for pay telephones. We are
thrilled to have the opportunity to combine the substantial skills and
resources of Communications Central with our own."

                  Rodger L. Johnson, President and Chief Executive Officer of
Communications Central said, "The independent pay telephone industry presents
a significant opportunity for consolidation and this transaction will allow
two industry leaders to join forces in bringing the consolidation trend
forward. We are delighted to merge our resources with those of PhoneTel to
work toward further developing an efficient vehicle to drive the industry
consolidation."

<PAGE>


     PhoneTel, based in Cleveland, Ohio, believes it is the largest
independent public pay telephone operator in the United States, owning
approximately 41,300 installed public pay telephones.

     Communications Central, based in Roswell, Georgia, is an independent
public pay telephone and inmate phone operator with a network of approximately
26,000 pay telephones and inmate phones located in 41 states and the District
of Columbia.

     Southcoast Capital Corporation is acting as financial advisor to PhoneTel
in connection with the transaction.

                                       2





<PAGE>
                                                           J.C. BRADFORD & CO. 

                                                      Investment Banking Group 

                                                                March 14, 1997 

Board of Directors 
Communications Central Inc. 
1150 Northmeadow Parkway 
Suite 118 
Roswell, Georgia 30076 

Gentlemen: 

   You have requested our opinion as to the fairness, from a financial point 
of view, to the holders (the "CCIX Common Stockholders") of the outstanding 
common stock, par value $.01 per share (the "CCIX Common Stock"), of 
Communications Central Inc. ("CCIX" or the "Company") of the consideration to 
be received by the CCIX Common Stockholders (and the holders of associated 
rights to purchase such stock) pursuant to the Agreement and Plan of Merger, 
dated as of March 14, 1997 (the "Merger Agreement"), by and between the 
Company and PhoneTel Technologies, Inc. ("PhoneTel"). 

   The Merger Agreement provides for, among other things, a cash tender offer 
by PhoneTel of $12.85 per share for each outstanding share of CCIX Common 
Stock (the "Offer") and, if the requisite number of shares are tendered in 
the Offer as more completely set forth in the Merger Agreement, the 
subsequent merger of the Company with a wholly-owned subsidiary of PhoneTel 
(the "Merger"). The terms and conditions of the Merger are more fully set 
forth in the Merger Agreement. The Offer, the Merger and all of the other 
transactions contemplated by the Merger Agreement are referred to 
collectively as the "Transaction." Capitalized terms used but not defined 
herein have the meanings ascribed to such terms in the Merger Agreement. 

   J. C. Bradford & Co. LLC, as part of its investment banking business, 
engages in the valuation of businesses and securities in connection with 
mergers and acquisitions, negotiated underwritings, secondary distributions 
of listed and unlisted securities, private placements, and valuations for 
estate, corporate, and other purposes. We have been engaged by the Board of 
Directors of the Company to render this opinion in connection with the 
Transaction and will receive a fee from the Company for our services which is 
contingent upon the consummation of the Transaction. In addition, the Company 
has agreed to indemnify us for certain liabilities arising out of the 
rendering of this opinion. In the ordinary course of our business, we have 
actively traded in the Common Stock of the Company for our account and for 
the accounts of our customers and, accordingly, may at any time hold a long 
or short position in the Common Stock. 

   In conducting our analysis and arriving at our opinion, we have considered 
such financial and other information as we deemed appropriate including, 
among other things, the following: (i) the Merger Agreement, dated as of 
March 14, 1997; (ii) a letter, dated as of March 14, 1997, from CIBC Wood 
Gundy Securities Corp. ("Wood Gundy"), to PhoneTel, regarding Wood Gundy's 
ability to arrange financing for PhoneTel with regard to the Transaction; 
(iii) the historical and current financial position and results of operations 
of the Company and PhoneTel as set forth in their respective periodic reports 
and proxy materials filed with the Securities and Exchange Commission; (iv) 
certain internal operating data and financial analyses and forecasts of the 
Company for the fiscal years beginning July 1, 1996 and ending June 30, 2001, 
prepared for the Company by its senior management; (v) certain financial and 
securities trading data of certain other companies, the securities of which 
are publicly traded, that we believed to be comparable to the Company and 
PhoneTel or relevant to the Transaction; (vi) the financial terms of certain 
other transactions that we believed to be relevant; (vii) reported price and 
trading activity for the CCIX Common Stock and the PhoneTel Common Stock; and 
(viii) such other financial studies, analyses, and investigations as we 
deemed appropriate for purposes of our opinion. We also have held discussions 
with members of the senior management of the Company regarding the past and 
current business operations, financial condition, and future prospects of the 
Company. 
<PAGE>
   We have taken into account our assessment of general economic, market, and 
financial and other conditions and our experience in other transactions, as 
well as our experience in securities valuation and our knowledge of the 
industries in which the Company and PhoneTel operate generally. Our opinion 
is necessarily based upon the information made available to us and conditions 
as they exist and can be evaluated as of the date hereof. It should be 
understood that subsequent developments may affect this opinion and that we 
do not have any obligation to update, revise or reaffirm this opinion. 

   We have assumed and relied upon the accuracy and completeness of all of 
the financial and other information reviewed by us for purposes of our 
opinion and have not assumed any responsibility for, nor undertaken an 
independent verification of, such information. With respect to the internal 
operating data and financial analyses and forecasts supplied to us, we have 
assumed that such data, analyses, and forecasts were reasonably prepared on 
bases reflecting the best currently available estimates and judgments of the 
Company's senior management as to the recent and likely future performance of 
the Company. Accordingly, we express no opinion with respect to such analyses 
or forecasts or the assumptions on which they are based. We were not asked to 
consider and our opinion does not address the relative merits of the Offer 
and the Merger as compared to any other business combination transactions in 
which the Company might engage. We note that the Offer is expressly 
contingent upon the receipt by PhoneTel of financing sufficient in amount to 
enable it and its wholly owned subsidiary to consummate the Offer and the 
Merger, to refinance certain indebtedness for borrowed money of the Company 
and to pay related fees and expenses. We express no opinion as to the 
likelihood that PhoneTel can secure such financing, and we have evaluated the 
fairness of the Offer without regard to such contingency. Furthermore, we 
have not made an independent evaluation or appraisal of the assets and 
liabilities of the Company or any of its subsidiaries or affiliates and have 
not been furnished with any such evaluation or appraisal. 

   The Company is entitled to reproduce this opinion, in whole but not in 
part, in its Offer materials and Proxy Statement as required by applicable 
law or appropriate; provided, that any excerpt from or reference to this 
opinion (including any summary thereof) in such documents must be approved by 
us in advance in writing. Notwithstanding the foregoing, this opinion does 
not constitute a recommendation to any CCIX Common Stockholder to accept the 
Offer or to vote in favor of the Merger. We were engaged by the Board of 
Directors of the Company to render this opinion in connection with the 
Board's discharge of its fiduciary obligations. We have advised the Board of 
Directors that we do not believe that any person (including a stockholder of 
the Company) other than the Board of Directors has the legal right to rely 
upon this opinion for any claim arising under state law and that, should any 
such claim be brought against us, this assertion will be raised as a defense. 
In the absence of governing authority, this assertion will be resolved by the 
final adjudication of such issue by a court of competent jurisdiction. 

   Based upon and subject to the foregoing, and based upon such other matters 
as we consider relevant, it is our opinion that, as of the date hereof and 
based on conditions as they currently exist, the consideration to be paid to 
the CCIX Common Stockholders (and the holders of associated rights to 
purchase such stock) in the Transaction is fair from a financial point of 
view. 
                                            Very truly yours, 
                                            J.C. BRADFORD & CO. LLC 






<PAGE>

                           [Letterhead]

                                                                March 20, 1997 

To Our Shareholders: 

   On behalf of the Board of Directors of Communications Central Inc. (the 
"Company"), we wish to inform you that the Company has entered into an 
Agreement and Plan of Merger dated as of March 14, 1997 (the "Merger 
Agreement") with PhoneTel Technologies, Inc. and PhoneTel Acquisition Corp., 
its wholly owned subsidiary ("Purchaser"), pursuant to which Purchaser has 
today commenced a cash tender offer (the "Offer") to purchase all of the 
outstanding shares of Common Stock of the Company (including associated 
rights to purchase such stock, the "Shares") at a price of $12.85 per Share. 
Under the Merger Agreement, the Offer will be followed by a merger (the 
"Merger") in which any remaining Shares will be converted into the right to 
receive $12.85 per Share. Consummation of the Offer and the Merger is subject 
to certain conditions, including a condition relating to the financing of 
these transactions, as more fully described in the enclosed materials. 

   YOUR BOARD OF DIRECTORS HAS UNANIMOUSLY DETERMINED THAT THE OFFER AND THE 
MERGER ARE FAIR AND IN THE BEST INTERESTS OF THE COMPANY AND ITS 
SHAREHOLDERS, AND HAS APPROVED THE OFFER AND THE MERGER. THE BOARD OF 
DIRECTORS RECOMMENDS THAT THE SHAREHOLDERS OF THE COMPANY ACCEPT THE OFFER 
AND TENDER THEIR SHARES PURSUANT TO THE OFFER. 

   In arriving at its recommendation, the Board of Directors gave careful 
consideration to the factors described in the enclosed Schedule 14D-9 that is 
being filed today with the Securities and Exchange Commission, including, 
among other things, the opinion of J.C. Bradford & Co. LLC, the Company's 
financial advisor, that the consideration to be received by the holders of 
Shares in the Offer and the Merger is fair to such holders from a financial 
point of view. The Schedule 14D-9 contains other important information 
relating to the Offer, and you are encouraged to read the Schedule 14D-9 
carefully. 

   In addition to the enclosed Schedule 14D-9, also enclosed is the 
Purchaser's Offer to Purchase dated March 20, 1997, together with related 
materials, including a Letter of Transmittal, to be used for tendering your 
Shares in the Offer. These documents state the terms and conditions of the 
Offer and provide instructions as to how to tender your Shares. We urge you 
to read these documents carefully in making your decision with respect to 
tendering your Shares pursuant to the Offer. 
                                          On behalf of the Board of 
                                          Directors, 
                                          /s/ Rodger L. Johnson
                                          -------------------------------
                                          Rodger L. Johnson 
                                          President and Chief Executive 
                                          Officer 



<PAGE>

                          AGREEMENT AND PLAN OF MERGER


                                  by and among


                          PHONETEL TECHNOLOGIES, INC.,


                           PHONETEL ACQUISITION CORP.


                                      and


                          COMMUNICATIONS CENTRAL INC.


                                  dated as of


                                 March 14, 1997
<PAGE>

                             Index of Defined Terms


Defined Term                                                       Section No.
- ------------                                                       -----------

Agreement.............................................................Recitals
Acquisition Proposal....................................................5.4(a)
Appointment Date...........................................................5.1
Articles of Incorporation...............................................1.2(a)
Average Net Revenue.......................................................3.20
Balance Sheet..........................................................3.10(a)
By-laws.................................................................1.4(b)
Certificates............................................................2.2(b)
Closing....................................................................1.6
Closing Date...............................................................1.6
Code....................................................................3.9(a)
Common Stock............................................................1.1(a)
Company...............................................................Recitals
Company Agreements.........................................................3.4
Company Disclosure Schedule................................................III
Company Material Adverse Effect.........................................3.1(a)
Company SEC Documents......................................................3.5
Company Surviving Corporation...........................................1.4(b)
Confidentiality Agreement...............................................5.2(a)
Copyrights.............................................................3.11(c)
Dissenting Shareholders.................................................2.1(c)
D&O Insurance...........................................................5.8(b)
Effective Time.............................................................1.5
Employment Agreement......................................................5.10
Encumbrances............................................................3.2(b)
Environmental Claim....................................................3.15(g)
Environmental Laws.....................................................3.15(g)
ERISA...................................................................3.9(a)
ERISA Affiliate.........................................................3.9(a)
Escrow Agent..............................................................1.10
Escrow Amount.............................................................1.10
Exchange Act............................................................1.1(a)
Executive.................................................................5.10
Financial Statements.......................................................3.5
Financing Condition.....................................................1.1(a)
fully diluted basis.....................................................1.1(a)
GAAP.......................................................................3.5
GBCC....................................................................1.2(a)
Governmental Entity........................................................3.4
Hazardous Materials....................................................3.15(g)
HSR Act.................................................................1.1(a)
Indemnified Party.......................................................5.8(a)

<PAGE>

Independent Directors...................................................1.3(c)
Intellectual Property..................................................3.11(c)
Licenses...............................................................3.11(c)
Merger.....................................................................1.4
Merger Consideration....................................................2.1(c)
Minimum Condition.......................................................1.1(a)
Offer...................................................................1.1(a)
Offer Documents.........................................................1.1(b)
Offer Price.............................................................1.1(a)
Offer to Purchase.......................................................1.1(a)
Options....................................................................2.4
Parent................................................................Recitals
Patents................................................................3.11(c)
Paying Agent............................................................2.2(a)
PBGC....................................................................3.9(b)
PCBs...................................................................3.15(e)
Plans...................................................................3.9(a)
Preferred Stock.........................................................3.2(a)
Proxy Statement.........................................................1.8(a)
Purchaser.............................................................Recitals
Purchaser Common Stock.....................................................2.1
Purchaser Surviving Corporation.........................................1.4(a)
Rights ...................................................................3.18
Rights Agreement..........................................................3.18
Schedule 14D-1..........................................................1.1(b)
Schedule 14D-9..........................................................1.2(b)
SEC.....................................................................1.1(b)
Secretary of State.........................................................1.5
Securities Act.............................................................3.5
Shares..................................................................1.1(a)
Special Meeting.........................................................1.8(a)
Stock Option Plans.........................................................2.4
Subsidiary..............................................................3.1(a)
Superior Proposal.......................................................5.4(b)
Surviving Corporation...................................................1.4(a)
Tax....................................................................3.10(k)
Taxes..................................................................3.10(k)
Tax Return.............................................................3.10(k)
Termination Fee.........................................................8.1(b)
Title IV Plan...........................................................3.9(a)
Trademarks.............................................................3.11(c)
Transactions............................................................1.2(a)
Voting Debt.............................................................3.2(a)
Warrants...................................................................2.4

<PAGE>

                               Table of Contents

                                                                          Page
                                   ARTICLE I                              ----

                              THE OFFER AND MERGER

Section 1.1   The Offer...................................................  1
Section 1.2   Company Actions.............................................  4
Section 1.3   Directors...................................................  6
Section 1.4   The Merger..................................................  8
Section 1.5   Effective Time.............................................. 10
Section 1.6   Closing..................................................... 10
Section 1.7   Directors and Officers of the
                   Surviving Corporation.................................. 10
Section 1.8   Shareholders' Meeting....................................... 10
Section 1.9   Merger Without Meeting of Shareholders...................... 11
Section 1.10  Escrow...................................................... 12


                                   ARTICLE II

                            CONVERSION OF SECURITIES

Section 2.1   Conversion of Capital Stock................................. 12
Section 2.2   Exchange of Certificates.................................... 13
Section 2.3   Dissenters' Rights.......................................... 15
Section 2.4   Options and Warrants........................................ 15


                                  ARTICLE III

                              REPRESENTATIONS AND
                           WARRANTIES OF THE COMPANY

Section 3.1   Organization................................................ 17
Section 3.2   Capitalization.............................................. 17
Section 3.3   Authorization; Validity of Agreement;
                   Company Action......................................... 19
Section 3.4   Consents and Approvals; No Violations....................... 19
Section 3.5   SEC Reports and Financial Statements........................ 20
Section 3.6   Absence of Certain Changes.................................. 21
Section 3.7   No Undisclosed Liabilities.................................. 21
Section 3.8   Litigation.................................................. 21
Section 3.9   Employee Benefit Plans...................................... 22
Section 3.10  Tax Matters; Government Benefits............................ 24
Section 3.11  Intellectual Property....................................... 27

                                       i
<PAGE>

Section 3.12  Employment Matters.......................................... 28
Section 3.13  Compliance with Laws........................................ 28
Section 3.14  Vote Required............................................... 29
Section 3.15  Environmental Laws.......................................... 29
Section 3.16  Information in Proxy Statement.............................. 31
Section 3.17  Opinion of Financial Advisor................................ 32
Section 3.18  Rights Agreement............................................ 32
Section 3.19  Phones...................................................... 32
Section 3.20  Average Net Revenue......................................... 32
Section 3.21  Brokers or Finders.......................................... 33


                                   ARTICLE IV

                         REPRESENTATIONS AND WARRANTIES
                          OF PARENT AND THE PURCHASER

Section 4.1   Organization................................................ 33
Section 4.2   Authorization; Validity of Agreement;
                   Necessary Action....................................... 33
Section 4.3   Consents and Approvals; No Violations....................... 34
Section 4.4   Information in Proxy Statement.............................. 34
Section 4.5   Financing................................................... 35


                                   ARTICLE V

                                   COVENANTS

Section 5.1   Interim Operations of the Company........................... 35
Section 5.2   Access; Confidentiality..................................... 37
Section 5.3   Consents and Approvals...................................... 38
Section 5.4   No Solicitation............................................. 39
Section 5.5   Additional Agreements....................................... 41
Section 5.6   Publicity................................................... 41
Section 5.7   Notification of Certain Matters............................. 41
Section 5.8   Directors' and Officers' Insurance and
                   Indemnification........................................ 42
Section 5.9   Purchaser Compliance........................................ 43
Section 5.10  Severance Arrangements...................................... 43
Section 5.11  Financing................................................... 43
Section 5.12  Additional Employee Covenants............................... 43
Section 5.13  Senior Credit Refinancing................................... 44

                                       ii
<PAGE>

                                   ARTICLE VI

                            CONDITIONS TO THE MERGER

Section 6.1   Conditions to Each Party's Obligation
                   to Effect the Merger................................... 44
Section 6.2   Condition to Parent's and the
                   Purchaser's Obligations to Effect
                   the Merger............................................. 45


                                  ARTICLE VII

                                  TERMINATION

Section 7.1   Termination................................................. 45
Section 7.2   Effect of Termination....................................... 47


                                  ARTICLE VIII

                                 MISCELLANEOUS

Section 8.1   Fees and Expenses........................................... 47
Section 8.2   Amendment and Modification.................................. 48
Section 8.3   Non-survival of Representations and
                   Warranties............................................. 48
Section 8.4   Notices..................................................... 49
Section 8.5   Interpretation.............................................. 50
Section 8.6   Counterparts................................................ 50
Section 8.7   Entire Agreement; No Third Party Bene-
                   ficiaries.............................................. 50
Section 8.8   Severability................................................ 50
Section 8.9   Governing Law............................................... 51
Section 8.10  Assignment.................................................. 51


ANNEX A  Conditions of the Offer.......................................... A-1

EXHIBIT A  Escrow Agreement

                                      iii
<PAGE>

                          AGREEMENT AND PLAN OF MERGER


         AGREEMENT AND PLAN OF MERGER (hereinafter referred to as this
"Agreement"), dated as of March 14, 1997, by and among PhoneTel Technologies,
Inc., an Ohio corporation ("Parent"), PhoneTel Acquisition Corp., a Georgia
corporation and a wholly owned subsidiary of Parent (the "Purchaser"), and
Communications Central Inc., a Georgia corporation (the "Company").

         WHEREAS, the Board of Directors of each of Parent, the Purchaser and
the Company has approved, and deems it advisable and in the best interests of
its respective shareholders to consummate, the acquisition of the Company by
Parent upon the terms and subject to the conditions set forth herein;

         NOW, THEREFORE, in consideration of the foregoing and the mutual
representations, warranties, covenants and agreements set forth herein, the
parties hereto agree as follows:


                                   ARTICLE I

                              THE OFFER AND MERGER

         Section 1.1 The Offer.

         (a) As promptly as practicable (but in no event later than five
business days after the public announcement of the execution hereof), the
Purchaser shall commence (within the meaning of Rule 14d-2 under the Securities
Exchange Act of 1934, as amended (the "Exchange Act")) a tender offer (the
"Offer") for all of the outstanding shares (the "Shares") of common stock, $.01
par value per share (the "Common Stock"), of the Company (including the related
Rights (as defined in Section 3.18 of this Agreement)) at a price of $12.85 per
Share, net to the seller in cash (such price, or any such higher price per
Share as may be paid in the Offer, being referred to herein as the "Offer
Price"), subject to (i) there being validly tendered and not withdrawn prior to
the expiration of the Offer, that number of Shares which represents at least
seventy-five percent (75%) of the Shares outstanding on a fully diluted basis
(the "Minimum

<PAGE>

Condition"), (ii) the receipt by Parent of financing sufficient in amount to
enable it and the Purchaser to consummate the Offer and the Merger (as
hereinafter defined) and to refinance certain indebtedness for borrowed money
of the Company and to pay related fees and expenses (the "Financing Condition")
and (iii) the other conditions set forth in Annex A hereto, and shall
consummate the Offer in accordance with its terms. As used herein, "fully
diluted basis" takes into account issued and outstanding Shares and Shares
subject to issuance under outstanding stock options and warrants. The
obligations of the Purchaser to accept for payment and to pay for any Shares
validly tendered on or prior to the expiration of the Offer and not withdrawn
shall be subject only to the Minimum Condition, the Financing Condition and the
other conditions set forth in Annex A hereto. The Offer shall be made by means
of an offer to purchase (the "Offer to Purchase") containing the terms set
forth in this Agreement, the Minimum Condition, the Financing Condition and the
other conditions set forth in Annex A hereto. The Purchaser shall not amend or
waive the Minimum Condition and shall not decrease the Offer Price or decrease
the number of Shares sought, or amend any other condition of the Offer in any
manner adverse to the holders of the Shares without the written consent of the
Company; provided, however, that if on the initial scheduled expiration date of
the Offer, which shall be twenty business days after the date the Offer is
commenced, all conditions to the Offer shall not have been satisfied or waived,
the Purchaser may, from time to time, in its sole discretion, extend the
expiration date for one or more periods totalling not more than thirty days.
Notwithstanding the foregoing, (i) Parent or the Purchaser can waive, in
writing, the Minimum Condition without the written consent of the Company in
the event that at least 50.1% of the Shares outstanding on a fully diluted
basis are validly tendered and not withdrawn on or prior to the expiration of
the Offer and (ii) the Purchaser may extend the initial expiration date or any
extension thereof, as the Purchaser reasonably deems necessary to comply with
any legal or regulatory requirements, including but not limited to, the
termination or expiration of any applicable waiting periods under the
Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended (the "HSR
Act"). The Purchaser shall, on the terms and subject to the prior satisfaction
or waiver of the conditions of the Offer, accept for payment and pay for Shares
tendered as

                                       2
<PAGE>

soon as it is legally permitted to do so under applicable law; provided,
however, that if, immediately prior to the initial expiration date of the Offer
(as it may be extended), the Shares tendered and not withdrawn pursuant to the
Offer equal more than seventy-five percent (75%) of the outstanding Shares, but
less than 90% of the outstanding Shares, the Purchaser may extend the Offer for
a period not to exceed twenty business days, notwithstanding that all
conditions to the Offer are satisfied as of such expiration date of the Offer.
Notwithstanding the foregoing, the Offer may not be extended beyond the date of
termination of this Agreement pursuant to Article VII hereof.

         (b) As soon as practicable on the date the Offer is commenced, Parent
and the Purchaser shall file with the United States Securities and Exchange
Commission (the "SEC") a Tender Offer Statement on Schedule 14D-1 with respect
to the Offer (together with all amendments and supplements thereto and
including the exhibits thereto, the "Schedule 14D-1"). The Schedule 14D-1 will
include, as exhibits, the Offer to Purchase and a form of letter of transmittal
and summary advertisement (collectively, together with any amendments and
supplements thereto, the "Offer Documents"). Parent represents and warrants to
the Company that the Offer Documents will comply in all material respects with
the provisions of applicable federal securities laws and, on the date filed
with the SEC and on the date first published, sent or given to the Company's
shareholders, shall not contain any untrue statement of a material fact or omit
to state any material fact required to be stated therein or necessary in order
to make the statements therein, in light of the circumstances under which they
were made, not misleading, except that no representation is made by Parent or
the Purchaser with respect to information furnished by the Company to Parent or
the Purchaser, in writing, expressly for inclusion in the Offer Documents. The
Company represents and warrants to Parent and the Purchaser that the
information supplied by the Company to Parent or the Purchaser, in writing,
expressly for inclusion in the Offer Documents and Parent represents and
warrants to the Company that the information supplied by Parent or the
Purchaser to the Company, in writing, expressly for inclusion in the Schedule
14D-9 (as hereinafter defined) will not contain any untrue statement of a
material fact or omit to state any material fact required

                                       3
<PAGE>

to be stated therein or necessary in order to make the statements therein, in
light of the circumstances under which they were made, not misleading.

         (c) Each of Parent and the Purchaser will take all steps necessary to
cause the Offer Documents to be filed with the SEC and to be disseminated to
holders of the Shares, in each case as and to the extent required by applicable
federal securities laws. Each of Parent and the Purchaser, on the one hand, and
the Company, on the other hand, will promptly correct any information provided
by it for use in the Offer Documents if and to the extent that it shall have
become false or misleading in any material respect and Parent will take all
steps necessary to cause the Offer Documents as so corrected to be filed with
the SEC and to be disseminated to holders of the Shares, in each case as and to
the extent required by applicable federal securities laws. The Company and its
counsel shall be given the opportunity to review the Schedule 14D-1 before it
is filed with the SEC. In addition, Parent and the Purchaser will provide the
Company and its counsel, in writing, with any comments, whether written or
oral, Parent, the Purchaser or their counsel may receive from time to time from
the SEC or its staff with respect to the Offer Documents promptly after the
receipt of such comments.

         Section 1.2 Company Actions.

         (a) The Company hereby approves of and consents to the Offer and
represents and warrants that its Board of Directors, at a meeting duly called
and held, has (i) unanimously determined that each of this Agreement, the Offer
and the Merger (as defined in Section 1.4 hereof) are fair to and in the best
interests of the shareholders of the Company, (ii) approved this Agreement and
the transactions contemplated hereby, including the Offer and the Merger
(collectively, the "Transactions"), and such approval constitutes approval of
the Offer, this Agreement and the Transactions, including the Merger, for
purposes of Section 14-2-1111 and Section 14-2-1132 of the Georgia Business
Corporation Code (the "GBCC") and Article VII of the Company's Amended and
Restated Articles of Incorporation (the "Articles of Incorporation"), such that
the provisions of Section 14-2-1111 and the restrictions contained in Section
14-2-1132 of the GBCC and Article VII of the Company's Articles of Incorpo-

                                       4
<PAGE>

ration will not apply to the Transactions, and (iii) resolved to recommend that
the shareholders of the Company accept the Offer, tender their Shares
thereunder to the Purchaser and approve and adopt this Agreement and the
Merger; provided, that such recommendation may be withdrawn, modified or
amended if, in the opinion of the Board of Directors, only after receipt of
advice from outside legal counsel, failure to withdraw, modify or amend such
recommendation would result in the Board of Directors violating its fiduciary
duties to the Company's shareholders under applicable law. The Company
represents and warrants that the actions set forth in this Section 1.2(a) and
all other actions it has taken in connection therewith are sufficient to render
the relevant provisions of such Section 14-2-1111 and the restrictions
contained in Section 14-2-1132 of the GBCC and Article VII of the Company's
Articles of Incorporation inapplicable to the Offer and the Merger.

         (b) As soon as practicable on the date the Offer is commenced, the
Company shall file with the SEC a Solicitation/Recommendation Statement on
Schedule 14D-9 (together with all amendments and supplements thereto and
including the exhibits thereto, the "Schedule 14D-9") which shall, subject to
the provisions of Section 5.4(b) hereof, contain the recommendation referred to
in clause (iii) of Section 1.2(a) hereof. The Company represents and warrants
to Parent and the Purchaser that the Schedule 14D-9 will comply in all material
respects with the provisions of applicable federal securities laws and, on the
date filed with the SEC and on the date first published, sent or given to the
Company's shareholders, shall not contain any untrue statement of a material
fact or omit to state any material fact required to be stated therein or
necessary in order to make the statements therein, in light of the
circumstances under which they were made, not misleading, except that no
representation is made by the Company with respect to information furnished by
Parent or the Purchaser, in writing, expressly for inclusion in the Schedule
14D-9. The Company further agrees to take all steps necessary to cause the
Schedule 14D-9 to be filed with the SEC and to be disseminated to holders of
the Shares, in each case as and to the extent required by applicable federal
securities laws. Each of the Company, on the one hand, and Parent and the
Purchaser, on the other hand, agrees promptly to correct any information
provided by it for use in the Schedule 14D-9

                                       5
<PAGE>

if and to the extent that it shall have become false and misleading in any
material respect and the Company further agrees to take all steps necessary to
cause the Schedule 14D-9 as so corrected to be filed with the SEC and to be
disseminated to holders of the Shares, in each case as and to the extent
required by applicable federal securities laws. Parent and its counsel shall be
given the opportunity to review the Schedule 14D-9 before it is filed with the
SEC. In addition, the Company agrees to provide Parent, the Purchaser and their
counsel, in writing, with any comments, whether written or oral, that the
Company or its counsel may receive from time to time from the SEC or its staff
with respect to the Schedule 14D-9 promptly after the receipt of such comments
or other communications.

         (c) In connection with the Offer, the Company will promptly furnish or
cause to be furnished to the Purchaser mailing labels, security position
listings and any available listing, or computer file containing the names and
addresses of all record holders of the Shares as of a recent date, and shall
furnish the Purchaser with such additional information (including, but not
limited to, updated lists of holders of the Shares and their addresses, mailing
labels and lists of security positions) and assistance as the Purchaser or its
agents may reasonably request in communicating the Offer to the record and
beneficial holders of the Shares. Except for such steps as are necessary to
disseminate the Offer Documents, Parent and the Purchaser shall hold in
confidence the information contained in any of such labels and lists and the
additional information referred to in the preceding sentence, will use such
information only in connection with the Offer, and, if this Agreement is
terminated, will upon request of the Company deliver or cause to be delivered
to the Company all copies of such information then in its possession or the
possession of its agents or representatives.

         Section 1.3 Directors.

         (a) Promptly upon the purchase of and payment for Shares by the
Purchaser which represent at least a majority of the outstanding Shares, Parent
shall be entitled to designate such number of directors, rounded up to the next
whole number, on the Board of Directors of the Company as is equal to the
product of the total number of

                                       6
<PAGE>

directors on such Board (giving effect to the directors designated by Parent
pursuant to this sentence) multiplied by the percentage that the number of
Shares so accepted for payment bears to the total number of Shares then
outstanding. In furtherance thereof, the Company shall, upon the request of
Parent, use its best reasonable efforts promptly either to increase the size of
its Board of Directors, including amending the By-Laws of the Company if
necessary to so increase the size of the Company's Board of Directors, or
secure the resignations of such number of its incumbent directors, or both, as
is necessary to enable Parent's designees to be so elected to the Company's
Board of Directors, and shall take all actions available to the Company to
cause Parent's designees to be so elected. At such time, the Company shall, if
requested by Parent, also cause persons designated by Parent to constitute at
least the same percentage (rounded up to the next whole number) as is on the
Company's Board of Directors of (i) each committee of the Company's Board of
Directors, (ii) each board of directors (or similar body) of each Subsidiary
(as defined in Section 3.1 hereof) of the Company and (iii) each committee (or
similar body) of each such board.

         (b) The Company shall promptly take all actions required pursuant to
Section 14(f) of the Exchange Act and Rule 14f-l promulgated thereunder in
order to fulfill its obligations under Section 1.3(a) hereof, including mailing
to shareholders the information required by such Section 14(f) and Rule 14f-1
as is necessary to enable Parent's designees to be elected to the Company's
Board of Directors. Parent or the Purchaser shall supply the Company and be
solely responsible for any information with respect to either of them and their
nominees, officers, directors and affiliates required by such Section 14(f) and
Rule 14f-1. The provisions of this Section 1.3(b) are in addition to and shall
not limit any rights which the Purchaser, Parent or any of their affiliates may
have as a holder or beneficial owner of Shares as a matter of law with respect
to the election of directors or otherwise.

         (c) In the event that Parent's designees are elected to the Company's
Board of Directors, until the Effective Time (as defined in Section 1.5
hereof), the Company's Board of Directors shall have at least three directors
who are directors on the date hereof and who

                                       7
<PAGE>

would constitute Continuing Directors for purposes of Article VII of the
Company's Articles of Incorporation (the "Independent Directors"), provided
that, in such event, if the number of Independent Directors shall be reduced
below three for any reason whatsoever, any remaining Independent Directors (or
Independent Director, if there is only one remaining) shall be entitled to
designate persons to fill such vacancies who shall be deemed to be Independent
Directors for purposes of this Agreement or, if no Independent Director then
remains, the other directors shall designate three persons to fill such
vacancies who shall not be shareholders, affiliates or associates of Parent or
the Purchaser and such persons shall be deemed to be Independent Directors for
purposes of this Agreement. Notwithstanding anything in this Agreement to the
contrary, in the event that Parent's designees are elected to the Company's
Board of Directors, after the acceptance for payment of Shares pursuant to the
Offer and prior to the Effective Time (as hereinafter defined), the affirmative
vote of a majority of the Independent Directors shall be required to (a) amend
or terminate this Agreement by the Company, (b) exercise or waive any of the
Company's rights, benefits or remedies hereunder, or (c) take any other action
by the Company's Board of Directors under or in connection with this Agreement.

         Section 1.4 The Merger. Upon the terms and subject to the conditions
of this Agreement, at the Effective Time, the Company and the Purchaser shall
consummate a merger (the "Merger") as set forth below.

         (a) In the event that Parent, the Purchaser and any other Subsidiaries
of Parent shall acquire in the aggregate at least 90% of the Shares of the
Company, pursuant to the Offer or otherwise, then, at the election of Parent,
pursuant to the Merger (i) the Company shall be merged with and into the
Purchaser and the separate corporate existence of the Company shall thereupon
cease, (ii) the Purchaser shall be the successor or surviving corporation in
the Merger (sometimes hereinafter referred to as the "Purchaser Surviving
Corporation" or the "Surviving Corporation") and shall continue to be governed
by the laws of the State of Georgia, and (iii) all the rights, privileges,
immunities, powers and franchises of the Company shall vest in the Purchaser
Surviving Corporation and, except as otherwise provided for in this

                                       8
<PAGE>

Agreement, all obligations, duties, debts and liabilities of the Company shall
be the obligations, duties, debts and liabilities of the Purchaser Surviving
Corporation.

         (b) Except in the event Section 1.4(a) above applies, then, pursuant
to the Merger (i) the Purchaser shall be merged with and into the Company and
the separate corporate existence of the Purchaser shall cease, (ii) the Company
shall be the successor or surviving corporation in the Merger (sometimes
hereinafter referred to as the "Company Surviving Corporation" or the
"Surviving Corporation") and shall continue to be governed by the laws of the
State of Georgia, and (iii) the separate corporate existence of the Company
with all its rights, privileges, immunities, powers and franchises shall
continue unaffected by the Merger, except as set forth in this Section 1.4(b).
Pursuant to the Merger, (x) the Articles of Incorporation shall be amended in
its entirety to read as the Articles of Incorporation of the Purchaser, in
effect immediately prior to the Effective Time, except that Article FIRST
thereof shall read as follows: "FIRST: The name of the corporation is
Communications Central Inc." and, as so amended, shall be the Articles of
Incorporation of the Company Surviving Corporation until thereafter amended as
provided by law and such Articles of Incorporation, except that if the
Purchaser shall acquire less than seventy-five percent of the outstanding
Shares pursuant to the Offer or otherwise, the Articles of Incorporation of the
Company, as in effect immediately prior to the Effective Time shall be the
Articles of Incorporation of the Company Surviving Corporation until thereafter
amended as provided by law and such Articles of Incorporation, and (y) the
By-Laws of the Purchaser (the "By-laws"), as in effect immediately prior to the
Effective Time, shall be the By-laws of the Company Surviving Corporation until
thereafter amended as provided by law, by the Articles of Incorporation of the
Company Surviving Corporation or by such By-laws, except that if the Purchaser
shall acquire less than seventy-five percent of the outstanding Shares pursuant
to the Offer, the By-laws of the Company, as in effect immediately prior to the
Effective Time shall be the Bylaws of the Company Surviving Corporation until
thereafter amended as provided by law, by the Articles of Incorporation of the
Company Surviving Corporation or by such By-laws. The Merger shall have the
effects specified in the GBCC.

                                       9
<PAGE>

         Section 1.5 Effective Time. Parent, the Purchaser and the Company will
cause a Certificate of Merger to be executed and filed on the Closing Date (as
defined in Section 1.6 hereof) (or on such other date as Parent and the Company
may agree) with the Secretary of State of Georgia (the "Secretary of State") as
provided in the GBCC. The Merger shall become effective on the date on which
the Certificate of Merger is duly filed with the Secretary of State or such
time as is agreed upon by the parties and specified in the Certificate of
Merger, and such time is hereinafter referred to as the "Effective Time."

         Section 1.6 Closing. The closing of the Merger (the "Closing") shall
take place at 10:00 a.m. on the second business day after satisfaction or
waiver of all of the conditions set forth in Article VI hereof, or such other
date as may be agreed to by the parties in writing (the "Closing Date"), at the
office of Skadden, Arps, Slate, Meagher & Flom LLP, 919 Third Avenue, New York,
New York, unless another place is agreed to in writing by the parties hereto.

         Section 1.7 Directors and Officers of the Surviving Corporation. The
directors and officers of the Purchaser at the Effective Time shall, from and
after the Effective Time, be the directors and officers, respectively, of the
Surviving Corporation until their successors shall have been duly elected or
appointed or qualified or until their earlier death, resignation or removal in
accordance with the Articles of Incorporation and the By-laws of the Surviving
Corporation.

         Section 1.8 Shareholders' Meeting.

         (a) If required by applicable law in order to consummate the Merger,
the Company, acting through its Board of Directors, shall, in accordance with
applicable law and subject to the fiduciary duties of the Board of Directors:

         (i) duly call, give notice of, convene and hold a special meeting of
    its shareholders (the "Special Meeting") as promptly as practicable
    following the acceptance for payment and purchase of Shares by the
    Purchaser pursuant to the Offer for the purpose of considering and taking
    action upon

                                       10
<PAGE>

    the approval of the Merger and the adoption of this Agreement;

         (ii) prepare and file with the SEC a preliminary proxy or information
    statement relating to the Merger and this Agreement and use its best
    efforts (x) to obtain and furnish the information required to be included
    by the SEC in the Proxy Statement (as hereinafter defined) and, after
    consultation with Parent, to respond promptly to any comments made by the
    SEC with respect to the preliminary proxy or information statement and
    cause a definitive proxy or information statement, including any amendment
    or supplement thereto (the "Proxy Statement") to be mailed to its
    shareholders, provided that no amendment or supplement to the Proxy
    Statement will be made by the Company without consultation with Parent and
    its counsel and (y) to obtain the necessary approvals of the Merger and
    this Agreement by its shareholders; and

         (iii) include in the Proxy Statement the recommendation of the Board
    of Directors that shareholders of the Company vote in favor of the approval
    of the Merger and the adoption of this Agreement.

         (b) Parent shall vote, or cause to be voted, all of the Shares then
owned by it, the Purchaser or any of its other Subsidiaries and affiliates in
favor of the approval of the Merger and the approval and adoption of this
Agreement.

         Section 1.9 Merger Without Meeting of Shareholders. Notwithstanding
Section 1.8 hereof, in the event that Parent, the Purchaser and any other
Subsidiaries of Parent shall acquire in the aggregate at least 90% of the
outstanding Shares of the Company, pursuant to the Offer or otherwise, the
parties hereto shall, at the request of Parent and subject to Article VI
hereof, take all necessary and appropriate action to cause the Merger to become
effective as soon as practicable after such acquisition, without a meeting of
shareholders of the Company, in accordance with Section 14-2-1104 of the GBCC.

                                       11
<PAGE>

         Section 1.10 Escrow. Simultaneously herewith, Parent, the Company and
First Union National Bank of Georgia, a national banking association, as escrow
agent (the "Escrow Agent"), are entering into an Escrow Agreement in the form
attached hereto as Exhibit A, and Parent is depositing $5,000,000 (the "Escrow
Amount") with the Escrow Agent, to be held and disposed of by the Escrow Agent
pursuant to the Escrow Agreement. In the event that the Merger Agreement is
terminated solely due to the failure of either (i) the Minimum Condition
(provided at least 50.1% of the Shares outstanding on a fully diluted basis
have been validly tendered and not withdrawn) and neither Parent nor the
Purchaser has waived the Minimum Condition, or (ii) the Financing Condition
(unless the failure of such Financing Condition is due solely to the failure of
the Company to satisfy its obligations under Sections 5.11 and 5.13 hereof),
then the Company shall be entitled to receive the entire Escrow Amount, as
liquidated damages, and neither the Company nor Parent nor the Purchaser shall
have any other rights or remedies in respect of this Agreement. Delivery of
funds by the Escrow Agent to the applicable parties shall be made pursuant to
the terms of the Escrow Agreement.


                                   ARTICLE II

                            CONVERSION OF SECURITIES

         Section 2.1 Conversion of Capital Stock. As of the Effective Time, by
virtue of the Merger and without any action on the part of the holders of any
Shares or holders of common stock, par value $.01 per share, of the Purchaser
(the "Purchaser Common Stock"):

         (a) The Purchaser Common Stock. Each issued and outstanding share of
the Purchaser Common Stock shall be converted into and become one fully paid
and nonassessable share of common stock of the Company Surviving Corporation or
shall remain outstanding and constitute one fully paid and non-assessable share
of the Purchaser Surviving Corporation, as the case may be, and shall
constitute the only outstanding shares of capital stock of the Surviving
Corporation.

                                       12
<PAGE>

         (b) Cancellation of Treasury Stock and Parent-Owned Stock. All Shares
that are owned by the Company as treasury stock and any Shares owned by Parent,
the Purchaser or any other wholly owned Subsidiary of Parent shall be cancelled
and retired and shall cease to exist and no consideration shall be delivered in
exchange therefor.

         (c) Exchange of Shares. Each issued and outstanding Share (other than
Shares to be cancelled in accordance with Section 2.1(b) above and any Shares
which are held by shareholders exercising appraisal rights pursuant to Article
13 of the GBCC ("Dissenting Shareholders")) shall be converted into the right
to receive the Offer Price, payable to the holder thereof, without interest
(the "Merger Consideration"), upon surrender of the certificate formerly
representing such Share in the manner provided in Section 2.2 hereof. All such
Shares, when so converted, shall no longer be outstanding and shall
automatically be cancelled and retired and shall cease to exist, and each
holder of a certificate representing any such Shares shall cease to have any
rights with respect thereto, except the right to receive the Merger
Consideration therefor upon the surrender of such certificate in accordance
with Section 2.2 hereof, without interest, or the right, if any, to receive
payment from the Surviving Corporation of the "fair value" of such Shares as
determined in accordance with Article 13 of the GBCC.

         Section 2.2 Exchange of Certificates.

         (a) Paying Agent. Parent shall designate a bank or trust company
reasonably acceptable to the Company to act as agent for the holders of the
Shares in connection with the Merger (the "Paying Agent") to receive in trust
the funds to which holders of the Shares shall become entitled pursuant to
Section 2.1(c) above. Such funds shall be invested by the Paying Agent as
directed by Parent or the Surviving Corporation.

         (b) Exchange Procedures. As soon as reasonably practicable after the
Effective Time, the Paying Agent shall mail to each holder of record of a
certificate or certificates, which immediately prior to the Effective Time
represented outstanding Shares (the "Certificates"), whose Shares were
converted pursuant to

                                       13
<PAGE>

Section 2.1 hereof into the right to receive the Merger Consideration (i) a
letter of transmittal (which shall specify that delivery shall be effected, and
risk of loss and title to the Certificates shall pass, only upon delivery of
the Certificates to the Paying Agent and shall be in such form and have such
other provisions as Parent and the Company may reasonably specify) and (ii)
instructions for use in effecting the surrender of the Certificates in exchange
for payment of the Merger Consideration. Upon surrender of a Certificate for
cancellation to the Paying Agent or to such other agent or agents as may be
appointed by Parent, together with such letter of transmittal, duly executed,
the holder of such Certificate shall be entitled to receive in exchange
therefor the Merger Consideration for each Share formerly represented by such
Certificate and the Certificate so surrendered shall forthwith be cancelled. If
payment of the Merger Consideration is to be made to a person other than the
person in whose name the surrendered Certificate is registered, it shall be a
condition of payment that the Certificate so surrendered shall be properly
endorsed or shall be otherwise in proper form for transfer and that the person
requesting such payment shall have paid any transfer and other taxes required
by reason of the payment of the Merger Consideration to a person other than the
registered holder of the Certificate surrendered or shall have established to
the satisfaction of the Surviving Corporation that such tax either has been
paid or is not applicable. Until surrendered as contemplated by this Section
2.2, each Certificate shall be deemed at any time after the Effective Time to
represent only the right to receive the Merger Consideration in cash as
contemplated by this Section 2.2.

         (c) Transfer Books; No Further Ownership Rights in the Shares. At the
Effective Time, the stock transfer books of the Company shall be closed and
thereafter there shall be no further registration of transfers of the Shares on
the records of the Company. From and after the Effective Time, the holders of
Certificates evidencing ownership of the Shares outstanding immediately prior
to the Effective Time shall cease to have any rights with respect to such
Shares, except as otherwise provided for herein or by applicable law. If, after
the Effective Time, Certificates are presented to the Surviving Corporation for
any reason, they shall be cancelled and exchanged as provided in this Article
II.

                                       14
<PAGE>

         (d) Termination of Fund; No Liability. At any time following six
months after the Effective Time, the Surviving Corporation shall be entitled to
require the Paying Agent to deliver to it any funds (including any interest
received with respect thereto) which had been made available to the Paying
Agent and which had not been disbursed to holders of Certificates, and
thereafter such holders shall be entitled to look to the Surviving Corpo-
ration (subject to abandoned property, escheat or other similar laws) only as
general creditors thereof with respect to the Merger Consideration payable upon
due surrender of their Certificates, without any interest thereon.
Notwithstanding the foregoing, neither the Surviving Corporation nor the Paying
Agent shall be liable to any holder of a Certificate for Merger Consideration
delivered to a public official pursuant to any applicable abandoned property,
escheat or similar law.

         Section 2.3 Dissenters' Rights. If any Dissenting Shareholder shall
demand to be paid the fair value of such holder's Shares, as provided in
Article 13 of the GBCC, the Company shall give Parent notice thereof and Parent
shall have the right to participate in all negotiations and proceedings with
respect to any such demands. Neither the Company nor the Surviving Corporation
shall, except with the prior written consent of Parent, voluntarily make any
payment with respect to, or settle or offer to settle, any such demand for
payment. If any Dissenting Shareholder shall fail to perfect or shall have
effectively withdrawn or lost the right to dissent, the Shares held by such
Dissenting Shareholder shall thereupon be treated as though such Shares had
been converted into the Merger Consideration pursuant to Section 2.1 hereof.

         Section 2.4 Options and Warrants. At the Effective Time, each holder
of a then outstanding option (collectively, the "Options") or warrant
(collectively, the "Warrants") to purchase Shares granted by the Company,
whether or not then exercisable, shall in settlement thereof, receive for each
Share subject to such Option or Warrant an amount (subject to any applicable
withholding tax) in cash equal to the difference between the Offer Price and
the per Share exercise price of such Option or Warrant to the extent such
difference is a positive number. Prior to the Effective Time, the Company shall
use its best efforts to obtain all necessary consents or

                                       15
<PAGE>

releases from holders of Options or Warrants, to the extent required by the
terms of the plans or agreements governing such Options or Warrants, as the
case may be, or pursuant to the terms of any Option or Warrant granted
thereunder, and take all such other lawful action as may be necessary to give
effect to the transactions contemplated by this Section 2.4 (except for such
action that may require the approval of the Company's shareholders). Except as
otherwise agreed to by Parent or the Purchaser and the Company, the Company
shall take all action necessary to ensure that (i) the Company's 1991 Stock
Option Plan, 1993 Stock Option Plan, as amended and restated as of October 11,
1995, and the Stock Option Plan for Directors (collectively, the "Stock Option
Plans") shall have been terminated as of the Effective Time and the provisions
in any other plan, program or arrangement providing for the issuance or grant
of any other interest in respect of the capital stock of the Company or any
Subsidiary thereof, shall be cancelled as of the Effective Time, and (ii)
following the Effective Time, (a) no participant in any Stock Option Plan or
other plans, programs or arrangements shall have any right thereunder to
acquire equity securities of the Company, the Surviving Corporation or any
Subsidiary thereof and all such plans shall have been terminated, and (b) the
Company will not be bound by any convertible security, option, warrant, right
or agreement which would entitle any person to own any capital stock of the
Company, the Surviving Corporation or any Subsidiary thereof.


                                  ARTICLE III

                              REPRESENTATIONS AND
                           WARRANTIES OF THE COMPANY

         Except as disclosed in the schedule attached to this Agreement setting
forth exceptions to the Company's representations and warranties set forth
herein (the "Company Disclosure Schedule"), the Company represents and warrants
to Parent and the Purchaser as set forth below. The Company Disclosure Schedule
will be arranged in sections corresponding to sections of this Agreement to be
modified thereby.

                                       16
<PAGE>

         Section 3.1 Organization. (a) Each of the Company and its Subsidiaries
is a corporation duly organized, validly existing and in good standing under
the laws of the jurisdiction of its incorporation or organization and has all
requisite corporate power and authority and all necessary governmental
approvals to own, lease and operate its properties and to carry on its business
as now being conducted, except where the failure to be so organized, existing
and in good standing or to have such power, authority, and governmental
approvals would not, individually or in the aggregate, have a Company Material
Adverse Effect (as defined below). As used in this Agreement, the term
"Subsidiary" shall mean all corporations or other entities in which the Company
or the Parent, as the case may be, owns a majority of the issued and
outstanding capital stock or similar interests. As used in this Agreement,
"Company Material Adverse Effect" with reference to any events, changes or
effects, shall mean that such events, changes or effects are materially adverse
to the Company and its Subsidiaries, taken as a whole.

         (b) The Company and each of its Subsidiaries is duly qualified or
licensed to do business and in good standing in each jurisdiction in which the
property owned, leased or operated by it or the nature of the business
conducted by it makes such qualification or licensing necessary, except where
the failure to be so duly qualified or licensed and in good standing would not
individually or in the aggregate have a Company Material Adverse Effect. Except
as disclosed in Section 3.1 of the Company Disclosure Schedule, the Company
does not own any equity interest in any corporation or other entity.

         Section 3.2 Capitalization. (a) The authorized capital stock of the
Company consists of 50,000,000 shares of Common Stock and 2,000,000 shares of
preferred stock, par value $.01 per share (the "Preferred Stock"). As of the
date hereof, (i) 6,054,556 Shares are issued and outstanding, (ii) none of the
Shares are issued and held in the treasury of the Company, (iii) none of the
Preferred Stock is issued and outstanding, and (iv) 1,137,282 Shares are
reserved for issuance upon the exercise of outstanding Warrants or Options.
Section 3.2(a) of the Company Disclosure Schedule discloses the number of
shares subject to each outstanding Option and Warrant and the exercise price
thereof. All the out-

                                      17
<PAGE>

standing shares of the Company's capital stock are, and all Shares which may be
issued pursuant to the exercise of outstanding Options or Warrants will be,
when issued in accordance with the respective terms thereof, duly authorized,
validly issued, fully paid and non-assessable. There are no bonds,
debentures, notes or other indebtedness having general voting rights (or
convertible into securities having such rights) ("Voting Debt") of the Company
or any of its Subsidiaries issued and outstanding. Except as set forth above
and except for the transactions contemplated by this Agreement, as of the date
hereof, (i) there are no shares of capital stock of the Company authorized,
issued or outstanding, (ii) there are no existing options, warrants, calls,
pre-emptive rights, subscriptions or other rights, agreements, arrangements or
commitments of any character, relating to the issued or unissued capital stock
of the Company or any of its Subsidiaries, obligating the Company or any of its
Subsidiaries to issue, transfer or sell or cause to be issued, transferred or
sold any shares of capital stock or Voting Debt of, or other equity interest
in, the Company or any of its Subsidiaries or securities convertible into or
exchangeable for such shares or equity interests, or obligating the Company or
any of its Subsidiaries to grant, extend or enter into any such option,
warrant, call, subscription or other right, agreement, arrangement or
commitment and (iii) except as disclosed in Section 3.2(a) of the Company
Disclosure Schedule, there are no outstanding contractual obligations of the
Company or any of its Subsidiaries to repurchase, redeem or otherwise acquire
any Shares, or the capital stock of the Company or of any Subsidiary or
affiliate of the Company or to provide funds to make any investment (in the
form of a loan, capital contribution or otherwise) in any Subsidiary or any
other entity.

         (b) Except as disclosed in Section 3.2(b) of the Company Disclosure
Schedule, all of the outstanding shares of capital stock of each of its
Subsidiaries are owned beneficially and of record by the Company or one of its
Subsidiaries, directly or indirectly, and all such shares have been validly
issued and are fully paid and nonassessable and are owned by either the Company
or one of its Subsidiaries free and clear of all liens, charges, claims or
encumbrances ("Encumbrances").

                                       18
<PAGE>

         (c) There are no voting trusts or other agreements or understandings
to which the Company or any of its Subsidiaries is a party with respect to the
voting of the capital stock of the Company or any of the Subsidiaries.

         Section 3.3 Authorization; Validity of Agreement; Company Action. The
Company has full corporate power and authority to execute and deliver this
Agreement and to consummate the Transactions. The execution, delivery and
performance by the Company of this Agreement, and the consummation by it of the
Transactions, have been unanimously approved and duly authorized by its Board
of Directors and no other corporate action on the part of the Company is
necessary to authorize the execution and delivery by the Company of this
Agreement and the consummation by it of the Transactions, except that
consummation of the Merger may require approval of the Company's shareholders
as contemplated by Section 1.8 hereof. This Agreement has been duly executed
and delivered by the Company and, assuming due and valid authorization,
execution and delivery hereof by Parent and the Purchaser, is a valid and
binding obligation of the Company enforceable against the Company in accordance
with its terms, except as such enforceability may be limited by applicable
bankruptcy, insolvency, moratorium, reorganization, or other laws affecting
creditors' rights generally or by the availability of equitable remedies
generally.

         Section 3.4 Consents and Approvals; No Violations. Except for the
filings disclosed in Section 3.4 of the Company Disclosure Schedule and the
filings, permits, authorizations, consents and approvals as may be required
under, and other applicable requirements of, the Exchange Act and the HSR Act,
none of the execution, delivery or performance of this Agreement by the
Company, the consummation of the Transactions or compliance by the Company with
any of the provisions hereof will (i) conflict with or result in any breach of
any provision of the Articles of Incorporation, the By-laws or similar
organizational documents of the Company or any of its Subsidiaries, (ii)
require any filing with, or permit, authorization, consent or approval of, any
court, arbitral tribunal, administrative agency or commission or other
governmental or regulatory authority or agency (a "Governmental Entity"), (iii)
result in a violation or

                                       19
<PAGE>

breach of, or constitute (with or without due notice or lapse of time or both)
a default (or give rise to any right of termination, amendment, cancellation or
acceleration) under, any of the terms, conditions or provisions of any note,
bond, mortgage, indenture, lease, license, contract, agreement or other
instrument or obligation to which the Company or any of its Subsidiaries is a
party or by which any of them or any of their properties or assets may be bound
(the "Company Agreements") or (iv) violate any order, writ, injunction, decree,
statute, rule or regulation applicable to the Company, any of its Subsidiaries
or any of their properties or assets, excluding from the foregoing clauses
(ii), (iii) and (iv) such violations, breaches or defaults which would not,
individually or in the aggregate, have a Company Material Adverse Effect or
have a material adverse effect on the ability of the Company to consummate the
Transactions. Section 3.4 of the Company Disclosure Schedule sets forth a list
of all third party consents and approvals required to be obtained in connection
with this Agreement under the Company Agreements prior to the consummation of
the Transactions.

         Section 3.5 SEC Reports and Financial Statements. The Company has
filed with the SEC, and has heretofore made available to Parent, true and
complete copies of all forms, reports, schedules, statements and other
documents required to be filed by it since January 1, 1995 under the Exchange
Act or the Securities Act of 1933, as amended (the "Securities Act") (as such
documents have been amended since the time of their filing, collectively, the
"Company SEC Documents"). As of their respective dates, the Company SEC
Documents, including, without limitation, any financial statements or schedules
included therein (a) did not contain any untrue statement of a material fact or
omit to state a material fact required to be stated therein or necessary in
order to make the statements therein, in light of the circumstances under which
they were made, not misleading and (b) complied in all material respects with
the applicable requirements of the Exchange Act and the Securities Act, as the
case may be, and the applicable rules and regulations of the SEC thereunder.
None of the Company's Subsidiaries is required to file any forms, reports or
other documents with the SEC. The financial statements of the Company included
in the Company SEC Documents (the "Financial Statements") have been prepared
from, and are in

                                       20
<PAGE>

accordance with, the books and records of the Company and its consolidated
Subsidiaries, comply in all material respects with applicable accounting
requirements and with the published rules and regulations of the SEC with
respect thereto, have been prepared in accordance with United States generally
accepted accounting principles ("GAAP") applied on a consistent basis during
the periods involved (except as may be indicated in the notes thereto) and
fairly present the consolidated financial position and the consolidated results
of operations and cash flows (and changes in financial position, if any) of the
Company and its consolidated Subsidiaries as of the times and for the periods
referred to therein.

         Section 3.6 Absence of Certain Changes. Except as disclosed in Section
3.6 of the Company Disclosure Schedule or in the Company SEC Documents filed
prior to the date hereof, since December 31, 1996, the Company and its
Subsidiaries have conducted their respective businesses only in the ordinary
and usual course and (i) there have not occurred any events or changes
(including the incurrence of any liabilities of any nature, whether or not
accrued, contingent or otherwise) having, individually or in the aggregate, a
Company Material Adverse Effect and (ii) the Company has not taken any action
which would have been prohibited under Section 5.1 hereof.

         Section 3.7 No Undisclosed Liabilities. Except (a) as disclosed in the
Financial Statements and (b) for liabilities and obligations (i) incurred in
the ordinary course of business and consistent with past practice since
December 31, 1996, (ii) pursuant to the terms of this Agreement, (iii) as
disclosed in Section 3.7 of the Company Disclosure Schedule, or (iv) as
disclosed in Section 3.8 of the Company Disclosure Schedule, neither the
Company nor any of its Subsidiaries has any liabilities or obligations of any
nature, whether or not accrued, contingent or otherwise.

         Section 3.8 Litigation. Except as disclosed in Section 3.8 of the
Company Disclosure Schedule, as of the date hereof, there are no suits, claims,
actions, proceedings, including, without limitation, arbitration proceedings or
alternative dispute resolution proceedings, or investigations pending or, to
the knowledge of the Company, threatened against the Company or any of its

                                       21
<PAGE>

Subsidiaries before any Governmental Entity that, either individually or in the
aggregate, would be reasonably likely to have a Company Material Adverse
Effect.

         Section 3.9 Employee Benefit Plans.

         (a) Section 3.9(a) of the Company Disclosure Schedule contains a true
and complete list of each deferred compensation and each incentive
compensation, stock purchase, stock option and other equity compensation plan,
program, agreement or arrangement; each severance or termination pay, medical,
surgical, hospitalization, life insurance and other "welfare" plan, fund or
program (within the meaning of section 3(1) of the Employee Retirement Income
Security Act of 1974, as amended ("ERISA")); each profit-sharing, stock bonus
or other "pension" plan, fund or program (within the meaning of section 3(2) of
ERISA); each employment, termination or severance agreement; and each other
employee benefit plan, fund, program, agreement or arrangement, in each case,
that is sponsored, maintained or contributed to or required to be contributed
to by the Company or by any trade or business, whether or not incorporated (an
"ERISA Affiliate"), that together with the Company would be deemed a "single
employer" within the meaning of section 4001(b) of ERISA, or to which the
Company or an ERISA Affiliate is party, whether written or oral, for the
benefit of any employee or former employee of the Company or any Subsidiary
(the "Plans"). Each of the Plans that is subject to section 302 or Title IV of
ERISA or section 412 of the Internal Revenue Code of 1986, as amended (the
"Code") is hereinafter referred to in this Section 3.9 as a "Title IV Plan."
Neither the Company, any Subsidiary nor any ERISA Affiliate has any commitment
or formal plan, whether legally binding or not, to create any additional
employee benefit plan or modify or change any existing Plan that would affect
any employee or former employee of the Company or any Subsidiary.

         (b) No liability under Title IV or section 302 of ERISA has been
incurred by the Company or any ERISA Affiliate that has not been satisfied in
full, and no condition exists that presents a material risk to the Company or
any ERISA Affiliate of incurring any such liability, other than liability for
premiums due the Pension Benefit Guaranty Corporation ("PBGC") (which premiums
have been paid when due).

                                       22
<PAGE>

         (c) [Reserved.]

         (d) With respect to each Title IV Plan, the present value of accrued
benefits under such Plan, based upon the actuarial assumptions used for funding
purposes in the most recent actuarial report prepared by such Plan's actuary
with respect to such Plan did not exceed, as of its latest valuation date, the
then current value of the assets of such Plan allocable to such accrued
benefits.

         (e) No Title IV Plan is a "multiemployer pension plan," as defined in
section 3(37) of ERISA, nor is any Title IV Plan a plan described in section
4063(a) of ERISA. Neither the Company nor any ERISA Affiliate has made or
suffered a "complete withdrawal" or a "partial withdrawal," as such terms are
respectively defined in sections 4203 and 4205 of ERISA (or any liability
resulting therefrom has been satisfied in full).

         (f) Each Plan has been operated and administered in accordance with
its terms and applicable law, including but not limited to ERISA and the Code.

         (g) Each Plan intended to be "qualified" within the meaning of section
401(a) of the Code has received a favorable determination letter from the
Internal Revenue Service with respect to the qualified status of such Plan
under the Code, including all amendments to the Code effected by the Tax Reform
Act of 1986 and subsequent legislation, and nothing has occurred since the
issuance of such letter which could reasonably be expected to cause the loss of
the tax-qualified status of such Plan and the related trust maintained
thereunder. Each Plan intended to satisfy the requirements of Section 501(c)(9)
has satisfied such requirements.

         (h) No Plan provides medical, surgical, hospitalization, death or
similar benefits (whether or not insured) for employees or former employees of
the Company or any Subsidiary for periods extending beyond their retirement or
other termination of service, other than (i) coverage mandated by applicable
law, (ii) death benefits under any "pension plan," or (iii) benefits the full
cost of which is borne by the current or former employee (or his or her
beneficiary).

                                       23
<PAGE>

         (i) Except as disclosed in Section 3.9(i) of the Company Disclosure
Schedule or as set forth in Section 5.10 of this Agreement, the consummation of
the transactions contemplated by this Agreement will not, either alone or in
combination with another event, except as expressly provided in Section 2.4 of
this Agreement, (a) entitle any current or former employee or officer of the
Company or any ERISA Affiliate to severance pay, unemployment compensation or
any other payment, or (b) accelerate the time of payment or vesting, or
increase the amount of compensation due any such employee or officer.

         (j) There are no pending, threatened or anticipated claims by or on
behalf of any Plan, by any employee or beneficiary covered under any such Plan,
or otherwise involving any such Plan (other than routine claims for benefits)
which could have a material adverse effect upon the Plans or have a Company
Material Adverse Effect.

         (k) Notwithstanding anything in this Section 3.9 to the contrary, the
representations and warranties set forth in Sections 3.9(c), (f), and (j)
hereof shall not be deemed to be breached unless such breaches, either
individually or in the aggregate, would have a Company Material Adverse Effect.

         Section 3.10 Tax Matters; Government Benefits.

         (a) Except as disclosed in Section 3.10(a) of the Company Disclosure
Schedule, the Company and each of its Subsidiaries have duly filed (or there
has been filed on its behalf) all Tax Returns (as hereinafter defined) that are
required to be filed and have duly paid or caused to be duly paid in full or
made provision in accordance with GAAP (or there has been paid or provision has
been made on their behalf) for the payment of all Taxes (as hereinafter
defined) shown due on such Tax Returns. All such Tax Returns are correct and
complete in all material respects and accurately reflect all liability for
Taxes for the periods covered thereby. All Taxes owed and due by the Company
and each of its Subsidiaries for results of operations through June 30, 1996
(whether or not shown on any Tax Return) have been paid or have been adequately
reflected on the Company's balance sheet as of June 30, 1996 included in the
Financial Statements (the "Balance Sheet"). Since June 30, 1996,

                                       24
<PAGE>

the Company has not incurred liability for any Taxes other than in the ordinary
course of business. Neither the Company nor any of its Subsidiaries has
received written notice of any claim made by an authority in a jurisdiction
where neither the Company nor any of its Subsidiaries file Tax Returns, that
the Company is or may be subject to taxation by that jurisdiction.

         (b) Except as disclosed in Section 3.10(b) of the Company Disclosure
Schedule, there are no liens for Taxes upon any property or assets of the
Company or any of its Subsidiaries except for liens for Taxes not yet due.

         (c) The federal income Tax Returns of the Company and its Subsidiaries
have been examined by the Internal Revenue Service (or the applicable statutes
of limitation for the assessment of federal income Taxes for such periods have
expired) for all periods through and including June 30, 1992, and, except as
disclosed in Section 3.10(c) of the Company Disclosure Schedule, no
deficiencies were asserted as a result of such examinations that have not been
resolved or fully paid. Neither the Company nor any of its Subsidiaries has
waived any statute of limitations in any jurisdiction in respect of Taxes or
Tax Returns or agreed to any extension of time with respect to a Tax assessment
or deficiency.

         (d) The deductibility of compensation paid by the Company or any of
its Subsidiaries will not be limited by Section 162(m) of the Code.

         (e) Except as disclosed in Section 3.10(e) of the Company Disclosure
Schedule, no federal, state, local or foreign audits, examinations or other
administrative proceedings have been commenced or, to the Company's knowledge,
are threatened with regard to any Taxes or Tax Returns of the Company or of any
of its Subsidiaries. No written notification has been received by the Company
or by any of its Subsidiaries that such an audit, examination or other
proceeding is pending or threatened with respect to any Taxes due from or with
respect to or attributable to the Company or any of its Subsidiaries or any Tax
Return filed by or with respect to the Company or any of its Subsidiaries. To
the Company's knowledge, there is no dispute or claim concerning any Tax
liability

                                       25
<PAGE>

of the Company, or any of its Subsidiaries either claimed or raised by any
taxing authority in writing.

         (f) Except as disclosed in Section 3.10(f) of the Company Disclosure
Schedule, no power of attorney granted by either the Company or any of its
Subsidiaries is currently in force.

         (g) Except as disclosed in Section 3.10(g) of the Company Disclosure
Schedule, neither the Company nor any of its Subsidiaries is a party to any
agreement, plan, contract or arrangement that could result, separately or in
the aggregate, in a payment of any "excess parachute payments" within the
meaning of section 280G of the Code.

         (h) Except as disclosed in Section 3.10(h) of the Company Disclosure
Schedule, neither the Company nor any of its Subsidiaries has filed a consent
pursuant to section 341(f) of the Code (or any predecessor provision)
concerning collapsible corporations, or agreed to have section 341(f)(2) of the
Code apply to any disposition of a "subsection (f) asset" (as such term is
defined in section 341(f)(4) of the Code) owned by the Company or any of its
Subsidiaries.

         (i) Except as disclosed in Section 3.10(i) of the Company Disclosure
Schedule, neither the Company nor any of its Subsidiaries is a party to any tax
sharing, tax indemnity or other agreement or arrangement with any entity not
included in the Company's consolidated financial statements most recently filed
by the Company with the SEC.

         (j) Except as disclosed in Section 3.10(j) of the Company Disclosure
Schedule, none of the Company or any of its Subsidiaries has been a member of
any affiliated group within the meaning of section 1504(a) of the Code, or any
similar affiliated or consolidated group for tax purposes under state, local or
foreign law (other than a group the common parent of which is the Company), or
has any liability for Taxes of any person (other than the Company and its
Subsidiaries) under Treasury Regulation Section 1.1502-6 (or any similar
provision of state, local or foreign law), as a transferee or successor, by
contract or otherwise.

                                       26
<PAGE>

         (k) As used in this Agreement, the following terms shall have the
following meanings:

         (i) "Tax" or "Taxes" shall mean all taxes, charges, fees, duties,
    levies, penalties or other assessments imposed by any federal, state, local
    or foreign governmental authority, including, but not limited to, income,
    gross receipts, excise, property, sales, gain, use, license, custom duty,
    unemployment, capital stock, transfer, franchise, payroll, withholding,
    social security, minimum estimated, and other taxes, and shall include
    interest, penalties or additions attributable thereto; and

         (ii) "Tax Return" shall mean any return, declaration, report, claim
    for refund, or information return or statement relating to Taxes, including
    any schedule or attachment thereto, and including any amendment thereof.

         Section 3.11 Intellectual Property.

         (a) Except as disclosed in Section 3.11(a) of the Company Disclosure
Schedule, the Company and its Subsidiaries own or have adequate rights to use
all items of Intellectual Property (as defined below) necessary to conduct the
business of the Company and its Subsidiaries as presently conducted or as
currently proposed to be conducted, free and clear of all Encumbrances (other
than Encumbrances which, individually or in the aggregate, would not have a
Company Material Adverse Effect).

         (b) To the knowledge of the Company, the conduct of the Company's and
its Subsidiaries' business and the Intellectual Property owned or used by the
Company and its Subsidiaries, do not infringe any Intellectual Property rights
or any other proprietary right of any person other than infringements which,
individually or in the aggregate, would not have a Company Material Adverse
Effect. The Company and its Subsidiaries have received no notice of any
allegations or threats that the Company's and its Subsidiaries' use of any of
the Intellectual Property infringes upon or is in conflict with any
Intellectual Property or proprietary rights of any third party other than
infringements or conflicts which individually or in the aggregate would not
have a Company Material Adverse Effect.

                                       27
<PAGE>

         (c) As used in this Agreement, "Intellectual Property" means all of
the following: (i) U.S. and foreign registered and unregistered trademarks,
trade dress, service marks, logos, trade names, corporate names and all
registrations and applications to register the same (the "Trademarks"); (ii)
issued U.S. and foreign patents and pending patent applications, patent
disclosures, and any and all divisions, continuations, continuations-in-part,
reissues, reexaminations, and extension thereof, any counterparts claiming
priority therefrom, utility models, patents of importation/confirmation,
certificates of invention and like statutory rights (the "Patents"); (iii) U.S.
and foreign registered and unregistered copyrights (including, but not limited
to, those in computer software and databases), rights of publicity and all
registrations and applications to register the same (the "Copyrights"); (iv)
all categories of trade secrets as defined in the Uniform Trade Secrets Act
including, but not limited to, business information; and (v) all licenses and
agreements pursuant to which the Company has acquired rights in or to any
Trademarks, Patents, or Copyrights, or licenses and agreements pursuant to
which the Company has licensed or transferred the right to use any of the
foregoing ("Licenses").

         Section 3.12 Employment Matters. To the knowledge of the Company, no
key employee disclosed in Section 3.12 of the Company Disclosure Schedule has
any plans to terminate such employee's employment with the Company or any of
its Subsidiaries as a result of the Transactions or otherwise. Neither the
Company nor any of its Subsidiaries has experienced any strikes, collective
labor grievances, other collective bargaining disputes or claims of unfair
labor practices in the last five years. To the Company's knowledge, there is no
organizational effort presently being made or threatened by or on behalf of any
labor union with respect to employees of the Company and its Subsidiaries.

         Section 3.13 Compliance with Laws. The Company and its Subsidiaries
are in compliance with, and have not violated any applicable law, rule or
regulation of any United States federal, state, local, or foreign government or
agency thereof which affects the business, properties or assets of the Company
and its Subsidiaries, and no notice, charge, claim, action or assertion has
been received by the Company or any of its Subsidiaries

                                       28
<PAGE>

or has been filed, commenced or, to the Company's knowledge, threatened against
the Company or any of its Subsidiaries alleging any such violation, except for
any matter otherwise covered by this sentence which would not have,
individually or in the aggregate, a Company Material Adverse Effect. All
licenses, permits and approvals required under such laws, rules and regulations
are in full force and effect except where the failure to be in full force and
effect would not have a Company Material Adverse Effect.

         Section 3.14 Vote Required. The affirmative vote of the holders of a
majority of the outstanding Shares in favor of the Merger is the only vote of
the holders of any class or series of the Company's capital stock which may be
necessary to approve this Agreement and the Transactions.

         Section 3.15 Environmental Laws.

         (a) Except as disclosed in Section 3.15(a) of the Company Disclosure
Schedule, to the knowledge of the Company, the Company and its Subsidiaries are
in compliance with all applicable Environmental Laws (as defined below) (which
compliance includes, without limitation, the possession by the Company and its
Subsidiaries of all permits and other governmental authorizations required
under applicable Environmental Laws, and compliance with the terms and
conditions thereof), except where failure to be in compliance, either
individually or in the aggregate, would not have a Company Material Adverse
Effect.

         (b) Except as disclosed in Section 3.15(b) of the Company Disclosure
Schedule, to the knowledge of the Company, there is no Environmental Claim (as
defined below) pending or, to the Company's knowledge, threatened against the
Company or any of the Subsidiaries or, to the Company's knowledge, against any
person or entity whose liability for any Environmental Claim the Company or any
of its Subsidiaries has or may have retained or assumed either contractually or
by operation of law which Environmental Claim would have, either individually
or in the aggregate, a Company Material Adverse Effect.

         (c) Except as disclosed in Section 3.15(c) of the Company Disclosure
Schedule, to the knowledge of the Company, there are no past or present
actions, activi-

                                       29
<PAGE>

ties, circumstances, conditions, events or incidents, including, without
limitation, the release or presence of any Hazardous Material (as defined
below), which could form the basis of any Environmental Claim against the
Company or any of its Subsidiaries, or to the Company's knowledge, against any
person or entity whose liability for any Environmental Claim the Company or any
of its Subsidiaries has or may have retained or assumed either contractually or
by operation of law, which Environmental Claim would have, either individually
or in the aggregate, a Company Material Adverse Effect.

         (d) Except as disclosed in Section 3.15(d) of the Company Disclosure
Schedule, to the knowledge of the Company, the Company and its Subsidiaries
have not, and to the Company's knowledge, no other person has, placed, stored,
deposited, discharged, buried, dumped or disposed of Hazardous Materials or any
other wastes produced by, or resulting from, any business, commercial or
industrial activities, operations or processes, on, beneath or adjacent to any
property currently or formerly owned, operated or leased by the Company or any
of its Subsidiaries, except (x) for inventories of such substances to be used,
and wastes generated therefrom, in the ordinary course of business of the
Company and its Subsidiaries, or (y) which would not, either individually or in
the aggregate, have a Company Material Adverse Effect.

         (e) Without in any way limiting the generality of the foregoing,
except as disclosed in Section 3.15(e) of the Company Disclosure Schedule, to
the knowledge of the Company, none of the properties owned, operated or leased
by the Company or any of its Subsidiaries contain any: underground storage
tanks; asbestos; polychlorinated biphenyls ("PCBs"); underground injection
wells; radioactive materials; or septic tanks or waste disposal pits in which
process wastewater or any Hazardous Materials have been discharged or disposed
the existence of which, individually or in the aggregate, could reasonably be
expected to have a Company Material Adverse Effect.

         (f) The Company has made available to Parent for review copies of all
environmental reports or studies in its possession.

                                       30
<PAGE>

         (g) For purposes of this Agreement, (i) "Environmental Laws" means all
federal, state, local and foreign laws and regulations relating to pollution or
protection of human health or the environment, including, without limitation,
laws relating to releases or threatened releases of Hazardous Materials or
otherwise relating to the manufacture, processing, distribution, use,
treatment, storage, release, disposal, transport or handling of Hazardous
Materials and all laws and regulations with regard to recordkeeping,
notification, disclosure and reporting requirements respecting Hazardous
Materials; (ii) "Environmental Claim" means any claim, action, cause of action,
investigation or notice (written or oral) by any person or entity alleging
potential liability (including, without limitation, potential liability for
investigatory costs, Cleanup costs, governmental response costs, natural
resources damages, property damages, personal injuries, or penalties) arising
out of, based on or resulting from (a) the presence, or Release, of any
Hazardous Materials at any location, whether or not owned, leased or operated
by the Company or any of its Subsidiaries, or (b) circumstances forming the
basis of any violation, or alleged violation, of any Environmental Law; (iii)
"Hazardous Materials" means all substances defined as Hazardous Substances,
Oils, Pollutants or Contaminants in the National Oil and Hazardous Substances
Pollution Contingency Plan, 40 C.F.R. ss. 300.5, or defined as such by, or
regulated as such under, any Environmental Law.

         Section 3.16 Information in Proxy Statement. The Proxy Statement, if
any (or any amendment thereof or supplement thereto), will not, at the date
mailed to Company shareholders and at the time of the meeting of Company
shareholders to be held in connection with the Merger, contain any untrue
statement of a material fact or omit to state any material fact required to be
stated therein or necessary in order to make the statements therein, in light
of the circumstances under which they are made, not misleading, except that no
representation is made by the Company with respect to statements made therein
based on information supplied in writing by Parent or the Purchaser for
inclusion in the Proxy Statement. The Proxy Statement will comply in all
material respects with the provisions of the Exchange Act and the rules and
regulations thereunder.

                                       31
<PAGE>

         Section 3.17 Opinion of Financial Advisor. The Company has received
the opinion of J.C. Bradford & Co., dated the date hereof, to the effect that,
as of such date, the consideration to be received in the Offer and the Merger
by the Company's shareholders is fair to the Company's shareholders from a
financial point of view, a copy of which opinion has been delivered to Parent
and the Purchaser.

         Section 3.18 Rights Agreement. The Company has taken all action which
may be necessary under the Shareholder Rights Agreement dated as of July 25,
1995 between the Company and First Union National Bank of North Carolina, as
Rights Agent (the "Rights Agreement"), so that the execution of this Agreement
and any amendments hereto by the parties hereto and the consummation of the
transactions contemplated hereby shall not cause (i) Parent and/or the
Purchaser to become an Acquiring Person (as defined in the Rights Agreement),
(ii) a Distribution Date, a Stock Acquisition Date or a Triggering Event (as
such terms are defined in the Rights Agreement) to occur, irrespective of the
number of Shares acquired pursuant to the Offer and (iii) the Rights Agreement
is otherwise inapplicable to this Agreement and the transactions contemplated
hereby, including the Offer and the Merger. The Company has furnished to Parent
a true and complete copy of Amendment No. 1 to the Rights Agreement, which is
in full force and effect.

         Section 3.19 Phones. Except as disclosed in Section 3.19 of the
Company Disclosure Schedule, the Company has good and marketable title, free of
all Encumbrances, to at least 20,000 pay telephones and at least 5,800 prison
phones in operation, subject to enforceable site location agreements and
generating income for the Company. The average term of such site location
agreements for each telephone (excluding prison phones) is at least 40 months
and the average term of such site location agreements for each prison phone is
at least 28 months.

         Section 3.20 Average Net Revenue. As of the date hereof and as of the
Closing, the Average Net Revenue shall be at least $90 per pay telephone
(excluding prison phones) and $145 per prison phone in operation as of the date
of this Agreement. For purposes of this Agreement, "Average Net Revenue" for
such pay telephones

                                       32
<PAGE>

shall mean the average of the monthly gross revenues minus telephone bills and
commissions (assuming dial-around compensation is based on the state of the
law existing prior to September 20, 1996) for the 18 months prior to the date
of this Agreement. Average Net Revenue from operator service providers shall
only include revenues received by the Company from such providers.

         Section 3.21 Brokers or Finders. The Company represents, as to itself
and its Subsidiaries and affiliates, that no agent, broker, investment banker,
financial advisor or other firm or person is or will be entitled to any
brokers' or finder's fee or any other commission or similar fee from the
Company or any of its Subsidiaries in connection with any of the transactions
contemplated by this Agreement except for J.C. Bradford & Co., whose fees are
set forth in the engagement letter attached as Section 3.21 of the Company
Disclosure Schedule.


                                   ARTICLE IV

                         REPRESENTATIONS AND WARRANTIES
                          OF PARENT AND THE PURCHASER

         Parent and the Purchaser represent and warrant to the Company as set
forth below.

         Section 4.1 Organization. Parent is a corporation duly organized,
validly existing and in good standing under the laws of Ohio and the Purchaser
is a corporation duly organized, validly existing and in good standing under
the laws of Georgia.

         Section 4.2 Authorization; Validity of Agreement; Necessary Action.
Each of Parent and the Purchaser has full corporate power and authority to
execute and deliver this Agreement and to consummate the Transactions. The
execution, delivery and performance by Parent and the Purchaser of this
Agreement and the consummation of the Transactions have been duly authorized by
the Boards of Directors of Parent and the Purchaser and by Parent as the sole
shareholder of the Purchaser and no other corporate action on the part of
Parent and the Purchaser is necessary to authorize the execution and delivery
by Parent and the Purchaser of this Agreement and the consummation of the
Transactions. This Agreement

                                      33
<PAGE>

has been duly executed and delivered by Parent and the Purchaser and, assuming
due and valid authorization, execution and delivery hereof by the Company, is a
valid and binding obligation of each of Parent and the Purchaser enforceable
against each of them in accordance with its terms, except as such
enforceability may be limited by applicable bankruptcy, insolvency, moratorium,
reorganization, or other laws affecting creditors' rights generally or by the
availability of equitable remedies generally.

         Section 4.3 Consents and Approvals; No Violations. Except for the
filings, permits, authorizations, consents and approvals as may be required
under, and other applicable requirements of, the Exchange Act and the HSR Act,
none of the execution, delivery or performance of this Agreement by Parent or
the Purchaser, the consummation by Parent or the Purchaser of the Transactions
or compliance by Parent or the Purchaser with any of the provisions hereof will
(i) conflict with or result in any breach of any provision of the Articles of
Incorporation or Code of Regulations of Parent or the Articles of Incorporation
or By-Laws of the Purchaser, (ii) require any filing with, or permit,
authorization, consent or approval of, any Governmental Entity, (iii) result in
a violation or breach of, or constitute (with or without due notice or lapse of
time or both) a default (or give rise to any right of termination, cancellation
or acceleration) under, any of the terms, conditions or provisions of any note,
bond, mortgage, indenture, lease, license, contract, agreement or other
instrument or obligation to which Parent, or any of its Subsidiaries or the
Purchaser is a party or by which any of them or any of their respective
properties or assets may be bound, or (iv) violate any order, writ, injunction,
decree, statute, rule or regulation applicable to Parent, any of its
Subsidiaries or any of their properties or assets, excluding from the foregoing
clauses (ii), (iii) and (iv) such violations, breaches or defaults which would
not, individually or in the aggregate, have a material adverse effect on the
ability of Parent and the Purchaser to consummate the Transactions.

         Section 4.4 Information in Proxy Statement. None of the information
supplied by Parent or the Purchaser in writing specifically for inclusion or
incorporation by reference in the Proxy Statement, if any, will,

                                       34
<PAGE>

at the date mailed to shareholders and at the time of the meeting of
shareholders to be held in connection with the Merger, contain any untrue
statement of a material fact or omit to state any material fact required to be
stated therein or necessary in order to make the statements therein, in light
of the circumstances under which they are made, not misleading.

         Section 4.5 Financing. Parent has received a highly confident letter
for the funds sufficient to finance the transactions contemplated herein and
has made available to the Company a true and correct copy of such letter.


                                   ARTICLE V

                                   COVENANTS

         Section 5.1 Interim Operations of the Company. The Company covenants
and agrees that, except (i) as expressly contemplated by this Agreement or (ii)
as agreed in writing by Parent, after the date hereof, and prior to the time
the designees of Parent have been elected to, and shall constitute a majority
of, the Board of Directors of the Company pursuant to Section 1.3 hereof (the
"Appointment Date"):

         (a) the business of the Company and its Subsidiaries shall be
conducted only in the ordinary and usual course and, to the extent consistent
therewith, each of the Company and its Subsidiaries shall use its best efforts
to preserve its business organization intact and maintain its existing
relations with customers, suppliers, employees, creditors and business
partners;

         (b) the Company will not, directly or indirectly, (i) except upon
exercise of Warrants or Options or other rights to purchase shares of Common
Stock outstanding on the date hereof, issue, sell, transfer or pledge or agree
to sell, transfer or pledge any treasury stock of the Company or any capital
stock of any of its Subsidiaries beneficially owned by it, (ii) amend its
Articles of Incorporation or By-laws or similar organizational documents; or
(iii) split, combine or reclassify the outstanding Shares or any outstanding
capital stock of any of the Subsidiaries of the Company;

                                       35
<PAGE>

         (c) neither the Company nor any of its Subsidiaries shall: (i)
declare, set aside or pay any dividend or other distribution payable in cash,
stock or property with respect to its capital stock; (ii) issue, sell, pledge,
dispose of or encumber any additional shares of, or securities convertible into
or exchangeable for, or options, warrants, calls, commitments or rights of any
kind to acquire, any shares of capital stock of any class of the Company or its
Subsidiaries, other than Shares reserved for issuance on the date hereof
pursuant to the exercise of Warrants or Options outstanding on the date hereof;
(iii) transfer, lease, license, sell or dispose of any assets, or incur any
indebtedness or other liability other than in the ordinary course of business,
or mortgage, pledge or encumber any assets or modify any indebtedness; or (iv)
redeem, purchase or otherwise acquire, directly or indirectly, any of its
capital stock;

         (d) neither the Company nor any of its Subsidiaries shall: (i) grant
any increase in the compensation payable or to become payable by the Company or
any of its Subsidiaries to any of its executive officers or (ii)(A) adopt any
new, or (B) amend or otherwise increase, or accelerate the payment or vesting
of the amounts payable or to become payable under any existing bonus, incentive
compensation, deferred compensation, severance, profit sharing, stock option,
stock purchase, insurance, pension, retirement or other employee benefit plan,
agreement or arrangement; or (iii) enter into any employment or severance
agreement with or, except in accordance with the existing written policies of
the Company, grant any severance or termination pay to any officer, director or
employee of the Company or any of its Subsidiaries;

         (e) neither the Company nor any of its Subsidiaries shall permit any
insurance policy naming it as a beneficiary or a loss payable payee to be
cancelled or terminated without notice to Parent;

         (f) neither the Company nor any of its Subsidiaries shall enter into
any contract or transaction relating to the purchase of assets other than in
the ordinary course of business;

         (g) neither the Company nor any of its Subsidiaries shall change any
of the accounting methods used by it unless required by GAAP, neither the
Company nor any

                                       36
<PAGE>

of its Subsidiaries shall make any material Tax election, change any material
Tax election already made, adopt any material Tax accounting method, change any
material Tax accounting method unless required by GAAP, enter into any closing
agreement, settle any Tax claim or assessment or consent to any Tax claim or
assessment or any waiver of the statute of limitations for any such claim or
assessment; and

         (h) neither the Company nor any of its Subsidiaries will enter into
any agreement with respect to the foregoing or take any action with the intent
of causing any of the conditions to the Offer set forth in Annex A not to be
satisfied.

         Section 5.2 Access; Confidentiality. (a) Upon reasonable notice, the
Company shall (and shall cause each of its Subsidiaries to) afford to the
officers, employees, accountants, counsel, financing sources and other
representatives of Parent, access, during normal business hours during the
period prior to the Appointment Date, to all its properties, books, contracts,
commitments and records and, during such period, the Company shall (and shall
cause each of its Subsidiaries to) furnish promptly to Parent (a) a copy of
each report, schedule, registration statement and other document filed or
received by it during such period pursuant to the requirements of federal
securities laws and (b) all other information concerning its business,
properties and personnel as Parent may reasonably request, including without
limitation, true and complete copies of each Plan of the Company or of any of
its Subsidiaries and any amendments thereto (or if any Plan is not a written
Plan, a description thereof), any related trust or other funding vehicle, any
summary plan description under ERISA or the Code and the most recent
determination letter received from the Internal Revenue Service with respect to
each such Plan intended to qualify under Section 401 of the Code. Access shall
include the right to conduct such environmental studies and tests as Parent, in
its reasonable discretion, shall deem appropriate; provided, however, that such
studies and tests must be performed prior to April 15, 1997 and must be
performed in such a way as not to disrupt materially the Company's business.
After the Appointment Date, the Company shall provide Parent and such persons
as Parent shall designate with all such information, at such time as Parent
shall request.

                                       37
<PAGE>

Unless otherwise required by law and until the Appointment Date, Parent and the
Purchaser will hold any such information which is non-public in confidence in
accordance with, and will otherwise abide by, the provisions of the
Confidentiality Agreement between the Company and Parent dated July 25, 1996
(the "Confidentiality Agreement").

         (b) Following the execution of this Agreement, Parent and the Company
shall cooperate with each other and make all reasonable efforts to minimize any
disruption to the business which may result from the announcement of the
Transactions.

         Section 5.3 Consents and Approvals. (a) Each of the Company, Parent
and the Purchaser shall take all reasonable actions necessary to comply
promptly with all legal requirements which may be imposed on it with respect
to this Agreement and the Transactions (which actions shall include, without
limitation, furnishing all information required under the HSR Act and in
connection with approvals of or filings with any other Governmental Entity) and
will promptly cooperate with and furnish information to each other in
connection with any such requirements imposed upon any of them or any of their
Subsidiaries in connection with this Agreement and the Transactions. Each of
the Company, Parent and the Purchaser shall, and shall cause its Subsidiaries
to, take all reasonable actions necessary to obtain (and will cooperate with
each other in obtaining) any consent, authorization, order or approval of, or
any exemption by, any Governmental Entity or other public or private third
party required to be obtained or made by Parent, the Purchaser, the Company or
any of their Subsidiaries in connection with the Transactions or the taking of
any action contemplated thereby or by this Agreement.

         (b) The Company and Parent shall take all reasonable actions necessary
to file as soon as practicable notifications under the HSR Act and to respond
as promptly as practicable to any inquiries received from the Federal Trade
Commission and the Antitrust Division of the Department of Justice for
additional information or documentation and to respond as promptly as
practicable to all inquiries and requests received from any State Attorney
General or other Governmental Entity in connection with antitrust matters.

                                       38
<PAGE>

         Section 5.4 No Solicitation. (a) Neither the Company nor any of its
Subsidiaries shall (and the Company and its Subsidiaries shall cause their
respective officers, directors, employees, representatives and agents,
including, but not limited to, investment bankers, attorneys and accountants,
not to), directly or indirectly, encourage, solicit, participate in or initiate
discussions or negotiations with, or provide any information to, any
corporation, partnership, person or other entity or group (other than Parent or
any of its affiliates or representatives) concerning any proposal or offer to
acquire all or a substantial part of the business and properties of the Company
or any of its Subsidiaries or any capital stock of the Company or any of its
Subsidiaries, whether by merger, tender offer, exchange offer, sale of assets
or similar transactions involving the Company or any Subsidiary, division or
operating or principal business unit of the Company (an "Acquisition
Proposal"), except that nothing contained in this Section 5.4 or any other
provision hereof shall prohibit the Company or the Company's Board of Directors
from (i) taking and disclosing to the Company's shareholders a position with
respect to a tender or exchange offer by a third party pursuant to Rules 14d-9
and 14e-2 promulgated under the Exchange Act, or (ii) making such disclosure to
the Company's shareholders as, in the good faith judgment of the Board of
Directors, after receiving advice from outside counsel, is required under
applicable law; provided that, except as permitted by this Section 5.4, neither
the Board of Directors of the Company nor any committee thereof shall (x)
approve or recommend or propose to approve or recommend any Acquisition
Proposal, (y) enter into any agreement with respect to any Acquisition
Proposal, or (z) withdraw or modify, or propose to withdraw or modify, in a
manner adverse to Parent or the Purchaser, the approval or recommendation by
such Board of Directors or any such committee of the Offer, this Agreement or
the Merger. The Company will immediately cease any existing activities,
discussions or negotiations with any parties conducted heretofore with respect
to any of the foregoing.

         (b) Notwithstanding the foregoing, prior to the acceptance of Shares
pursuant to the Offer, the Company may furnish information concerning its
business, properties or assets to any corporation, partnership, person or other
entity or group pursuant to appropriate

                                       39
<PAGE>

confidentiality agreements, and may negotiate and participate in discussions
and negotiations with such entity or group concerning an Acquisition Proposal
if (x) such entity or group has on an unsolicited basis submitted a bona fide
written proposal to the Company relating to any such transaction which the
Board of Directors determines in good faith, after receiving advice from a
nationally recognized investment banking firm, represents a superior
transaction to the Offer and the Merger and which the Board of Directors
determines in good faith can be fully financed and (y) in the opinion of the
Board of Directors of the Company, only after receipt of advice from outside
legal counsel to the Company, the failure to provide such information or access
or to engage in such discussions or negotiations could reasonably be expected
to cause the Board of Directors to violate its fiduciary duties to the
Company's shareholders under applicable law (an Acquisition Proposal which
satisfies clauses (x) and (y) being referred to herein as a "Superior
Proposal"). The Company shall within one business day following receipt of a
Superior Proposal notify Parent of the receipt of the same. The Company shall
promptly provide to Parent any material non-public information regarding the
Company provided to any other party which was not previously provided to
Parent. At any time after two business days following notification to Parent of
the Company's intent to do so (which notification shall include the identity of
the bidder and the material terms and conditions of the proposal) and if the
Company has otherwise complied with the terms of this Section 5.4(b), the Board
of Directors may withdraw or modify its approval or recommendation of the
Offer.

         (c) In the event of a Superior Proposal which (i) is to be paid
entirely in cash and (ii) is not subject to any financing condition or
contingency, the Company may enter into an agreement with respect to such
Superior Proposal no sooner than four days after giving Parent written notice
of its intention to enter into such agreement; provided that the Purchaser or
Parent has not, prior to the expiration of such four-day period, advised the
Company of its intention to raise the Offer Price to match such Superior
Proposal and has waived the Financing Condition (unless the sole reason for the
Financing Condition not to be waived is the failure of the Company to satisfy
its obligations under Sections 5.11 and 5.13 hereof). Upon expiration of such
four-day period without such

                                       40
<PAGE>

action by the Purchaser or Parent, the Company may enter into an agreement with
respect to such Superior Proposal (with the bidder and on terms no less
favorable than those specified in such notification), provided it shall
concurrently with entering into such agreement pay or cause to be paid to
Parent the amount specified in Section 8.1(b) hereof.

         Section 5.5 Additional Agreements. Subject to the terms and conditions
herein provided, each of the parties hereto shall use all reasonable efforts to
take, or cause to be taken, all action and to do, or cause to be done, all
things necessary, proper or advisable under applicable laws and regulations, or
to remove any injunctions or other impediments or delays, legal or otherwise,
to achieve the satisfaction of the Minimum Condition, the Financing Condition
and all conditions set forth in Annex A attached hereto and Article VI hereof,
and to consummate and make effective the Merger and the other transactions
contemplated by this Agreement. In case at any time after the Effective Time
any further action is necessary or desirable to carry out the purposes of this
Agreement, the officers and directors of the Company, Parent and the Purchaser
shall use all reasonable efforts to take, or cause to be taken, all such
necessary actions.

         Section 5.6 Publicity. The initial press release with respect to the
execution of this Agreement shall be a joint press release acceptable to Parent
and the Company. Thereafter, so long as this Agreement is in effect, neither
the Company, Parent nor any of their respective affiliates shall issue or cause
the publication of any press release or other announcement with respect to the
Merger, this Agreement or the other Transactions without the prior consultation
of the other party, except as such party believes, after receiving the advice
of outside counsel, may be required by law or by any listing agreement with a
national securities exchange or trading market.

         Section 5.7 Notification of Certain Matters. The Company shall give
prompt notice to Parent and Parent shall give prompt notice to the Company, of
(i) the occurrence or non-occurrence of any event the occurrence or
non-occurrence of which would cause any representation or warranty contained in
this Agreement to be untrue or

                                       41
<PAGE>

inaccurate in any material respect at or prior to the Effective Time and (ii)
any material failure of the Company, Parent or the Purchaser, as the case may
be, to comply with or satisfy any covenant, condition or agreement to be
complied with or satisfied by it hereunder; provided, however, that the
delivery of any notice pursuant to this Section 5.7 shall not limit or
otherwise affect the remedies available hereunder to the party receiving such
notice.

         Section 5.8 Directors' and Officers' Insurance and Indemnification.
(a) For six years after the Effective Time, the Surviving Corporation (or any
successor to the Surviving Corporation) shall indemnify, defend and hold
harmless the present and former officers and directors of the Company and its
Subsidiaries, and persons who become any of the foregoing prior to the
Effective Time (each an "Indemnified Party") against all losses, claims,
damages, liabilities, costs, fees and expenses (including reasonable fees and
disbursements of counsel and judgments, fines, losses, claims, liabilities and
amounts paid in settlement (provided that any such settlement is effected with
the written consent of the Parent or the Surviving Corporation which consent
shall not unreasonably be withheld)) arising out of actions or omissions
occurring at or prior to the Effective Time to the full extent permissible
under applicable Georgia law, the terms of the Company's Articles of
Incorporation or the By-laws, as in effect at the date hereof; provided that,
in the event any claim or claims are asserted or made within such six-year
period, all rights to indemnification in respect of any such claim or claims
shall continue until disposition of any and all such claims.

         (b) Parent or the Surviving Corporation shall maintain the Company's
existing officers' and directors' liability insurance ("D&O Insurance") for a
period of not less than six years after the Effective Time; provided, that the
Parent may substitute therefor policies of substantially equivalent coverage
and amounts containing terms no less favorable to such former directors or
officers; provided, further, if the existing D&O Insurance expires, is
terminated or cancelled during such period, Parent or the Surviving Corporation
will use all reasonable efforts to obtain substantially similar D&O Insurance;
provided, further, however, that in no event shall Parent be required to pay
aggregate premiums for insur-

                                       42
<PAGE>

ance under this Section 5.8(b) in excess of $103,250; and provided, further,
that if the Parent or the Surviving Corporation is unable to obtain the amount
of insurance required by this Section 5.8(b) for such aggregate premium, Parent
or the Surviving Corporation shall obtain as much insurance as can be obtained
for an annual premium not in excess of $103,250.

         Section 5.9 Purchaser Compliance. Parent shall cause the Purchaser to
comply with all of its obligations under or related to this Agreement.

         Section 5.10 Severance Arrangements. Parent shall cause the Surviving
Corporation to honor the severance arrangements set forth in the Employment
Agreement dated as of November 6, 1995 (the "Employment Agreement") by and
between Communications Central of Georgia, Inc., a Georgia corporation and
wholly owned Subsidiary of the Company and Rodger L. Johnson (the "Executive"),
except to the extent modified or superseded by any separate agreement which may
be entered into by the Executive and Parent or the Purchaser or any of their
respective Subsidiaries.

         Section 5.11 Financing. Parent shall endeavor in good faith to secure
funds sufficient for Parent and the Purchaser to consummate the transactions
contemplated hereby. The Company shall provide such assistance as Parent may
reasonably request in connection with securing such funds, including, without
limitation, using its reasonable best efforts to (a) make available on a timely
basis such financial information of the Company and its Subsidiaries as may
reasonably be required in connection with any such financing, (b) obtain "cold
comfort" letters and updates thereof from the Company's independent certified
public accountants and opinion letters from the Company's attorneys, with such
letters to be in customary form and to cover matters of the type customarily
covered by accountants and attorneys in such transactions, and (c) make
available representatives of the Company and its accountants and attorneys in
connection with any such financing, including for purposes of due diligence and
marketing efforts related thereto.

         Section 5.12 Additional Employee Covenants. The Company shall, within
five business days of the date hereof, deliver to Parent covenants not to
compete in a

                                       43
<PAGE>

form reasonably satisfactory to Parent for each of Mark Noyd, Ann Galloway and
Robert Bowling.

         Section 5.13 Senior Credit Refinancing. At the request of Parent, the
Company shall take all action reasonably necessary to assist Parent and the
Purchaser in refinancing the Company's senior secured credit facility upon
the purchase of and payment for Shares by the Purchaser pursuant to the Offer,
including without limitation (i) borrowing such replacement indebtedness ob-
tained by Parent or the Purchaser from Parent or the Purchaser, (ii) providing
subsidiary guarantees of such indebtedness to Parent or the Purchaser; (iii)
pledging the Company's assets as security for such indebtedness; and (iv)
arranging for releases of liens which secure prior indebtedness against the
Company's assets.


                                   ARTICLE VI

                            CONDITIONS TO THE MERGER

         Section 6.1 Conditions to Each Party's Obligation to Effect the
Merger. The respective obligation of each party to effect the Merger shall be
subject to the satisfaction on or prior to the Closing Date of each of the
following conditions, any and all of which may be waived in whole or in part
jointly by the Company and Parent to the extent permitted by applicable law:

         (a) Shareholder Approval. This Agreement shall have been approved and
adopted by the requisite vote of the holders of the Shares, if required by
applicable law in order to consummate the Merger;

         (b) Statutes; Court Orders. No statute, rule or regulation shall have
been enacted or promulgated by any governmental authority which prohibits the
consummation of the Merger; and there shall be no order or injunction of a
court of competent jurisdiction in effect precluding consummation of the
Merger;

         (c) Purchase of Shares in Offer. Parent, the Purchaser or their
affiliates shall have purchased Shares pursuant to the Offer, except that this
condition shall not apply if Parent, the Purchaser or their affiliates shall
have failed to purchase Shares pursuant to the

                                       44
<PAGE>

Offer in breach of their obligations under this Agreement; and

         (d) HSR Approval. The applicable waiting period under the HSR Act
shall have expired or been terminated.

         Section 6.2 Condition to Parent's and the Purchaser's Obligations to
Effect the Merger. The obligations of Parent and the Purchaser to consummate
the Merger are further subject to the fulfillment of the condition that all
actions contemplated by Section 2.4 hereof shall have been taken, which may be
waived in whole or in part by Parent and the Purchaser.


                                  ARTICLE VII

                                  TERMINATION

         Section 7.1 Termination. This Agreement may be terminated and the
Transactions contemplated herein may be abandoned at any time prior to the
Effective Time, whether before or after shareholder approval thereof:

         (a) By the mutual written consent of Parent and the Company; or

         (b) By either of the Company or Parent:

         (i) if (x) the Offer shall have expired without any Shares being
    purchased therein or (y) the Purchaser shall not have accepted for payment
    all Shares tendered pursuant to the Offer by May 19, 1997; provided,
    however, that the right to terminate this Agreement under this Section
    7.1(b)(i) shall not be available to any party whose failure to fulfill any
    obligation under this Agreement has been the cause of, or resulted in, the
    failure of Parent or the Purchaser, as the case may be, to purchase the
    Shares pursuant to the Offer on or prior to such date; or

         (ii) if any Governmental Entity shall have issued an order, decree or
    ruling or taken any other action (which order, decree, ruling or other
    action the parties hereto shall use their reasonable ef-

                                       45
<PAGE>

    forts to lift), which permanently restrains, enjoins or otherwise prohibits
    the acceptance for payment of, or payment for, Shares pursuant to the Offer
    or the Merger and such order, decree, ruling or other action shall have
    become final and non-appealable; or

         (c) By the Company:

         (i) if Parent, the Purchaser or any of their affiliates shall have
    failed to commence the Offer on or prior to five business days following
    the date of the initial public announcement of the Offer; provided, that
    the Company may not terminate this Agreement pursuant to this Section
    7.1(c)(i) if the Company is at such time in breach of its obligations under
    this Agreement such as to cause a Company Material Adverse Effect; or

         (ii) if Parent or the Purchaser shall have breached in any material
    respect any of their respective representations, warranties, covenants or
    other agreements contained in this Agreement, which breach cannot be or has
    not been cured, in all material respects, within 30 days after the giving
    of written notice to Parent or the Purchaser, as applicable; or

         (iii) in connection with entering into a definitive agreement in
    accordance with Section 5.4(c) hereof, provided it has complied with all
    provisions thereof, including the notice provisions therein, and that it
    makes simultaneous payment of the amount specified in Section 8.1(b)
    hereof; or

         (d) By Parent:

         (i) if, due to an occurrence, not involving a breach by Parent or the
    Purchaser of their obligations hereunder, which makes it impossible to
    satisfy any of the conditions set forth in Annex A hereto, Parent, the
    Purchaser, or any of their affiliates shall have failed to commence the
    Offer on or prior to five business days following the date of the initial
    public announcement of the Offer;

                                       46
<PAGE>

         (ii) if prior to the purchase of Shares pursuant to the Offer, the
    Company shall have breached any representation, warranty, covenant or other
    agreement contained in this Agreement which (A) would give rise to the
    failure of a condition set forth in paragraph (f) or (g) of Annex A hereto
    and (B) cannot be or has not been cured, in all material respects, within
    30 days after the giving of written notice to the Company; or

         (iii) upon the occurrence of any event set forth in paragraph (e) of
    Annex A hereto.

         Section 7.2 Effect of Termination. In the event of the termination of
this Agreement pursuant to its terms, written notice thereof shall forthwith be
given to the other party or parties specifying the provision hereof pursuant to
which such termination is made, and this Agreement shall forthwith become null
and void, and there shall be no liability on the part of the Purchaser, Parent
or the Company except (A) for fraud or for breach of this Agreement prior to
such termination and (B) as set forth in the last sentence of Section 5.2(a)
and Sections 7.2 and 8.1 hereof.


                                  ARTICLE VIII

                                 MISCELLANEOUS

         Section 8.1 Fees and Expenses. (a) Except as contemplated by this
Agreement, including Sections 8.1(b) and (c) hereof, all costs and expenses
incurred in connection with this Agreement and the consummation of the
Transactions shall be paid by the party incurring such expenses.

         (b) If (i) Parent terminates this Agreement pursuant to Section
7.1(d)(iii) hereof, (ii) the Company terminates this Agreement pursuant to
Section 7.1(c)(iii) hereof, or (iii) either the Company or Parent terminates
this Agreement pursuant to Section 7.1(b)(i) and prior thereto there shall have
been publicly announced another Acquisition Proposal or an event set forth in
paragraph (h) of Annex A shall have occurred, the Company shall pay to Parent,
an amount equal to the greater of $2,000,000 (the "Termination Fee"), or an
amount equal to Parent's

                                       47
<PAGE>

actual, reasonable and reasonably documented out-of-pocket fees and expenses
incurred by Parent and the Purchaser in connection with the Offer, the Merger,
this Agreement, the consummation of the Transactions and the financing
therefor, which shall be payable in same day funds, provided that in no event
shall the Company be obligated to pay any such fees and expenses in excess of
$2,500,000. The Termination Fee or Parent's good faith estimate of its
expenses, as the case may be, shall be paid concurrently with any such
termination, together with delivery of a written acknowledgement by the Company
of its obligation to reimburse Parent for its actual expenses in excess of such
estimated expenses payment.

         (c) If the Company terminates this Agreement pursuant to (i) Section
7.1(b) and the sole reason for the Purchaser's failure to purchase Shares in
the Offer is the Parent's failure to satisfy the Financing Condition (except if
the sole reason for Parent's failure to satisfy the Financing Condition is the
failure of the Company to satisfy its obligations under Sections 5.11 and 5.13
hereof), or (ii) Section 7.1(c) hereof, then Parent shall pay to the Company an
amount equal to the Company's reasonable legal fees and expenses incurred, as
of the date of such termination, with respect to this Agreement and the
Transactions.

         Section 8.2 Amendment and Modification. Subject to applicable law,
this Agreement may be amended, modified and supplemented in any and all
respects, whether before or after any vote of the shareholders of the Company
contemplated hereby, by written agreement of the parties hereto, by action
taken by their respective Boards of Directors (which in the case of the Company
shall include approvals as contemplated in Section 1.2(a)), at any time prior
to the Closing Date with respect to any of the terms contained herein;
provided, however, that after the approval of this Agreement by the
shareholders of the Company, no such amendment, modification or supplement
shall reduce the amount or change the form of the Merger Consideration.

         Section 8.3 Non-survival of Representations and Warranties. None of
the representations and warranties in this Agreement or in any schedule,
instrument or other document delivered pursuant to this Agreement shall survive
the Effective Time.

                                       48
<PAGE>

         Section 8.4 Notices. All notices and other communications hereunder
shall be in writing and shall be deemed given if delivered personally,
telecopied (which is confirmed) or sent by an overnight courier service, such
as Federal Express, to the parties at the following addresses (or at such other
address for a party as shall be specified by like notice):

         (a)  if to Parent or the Purchaser, to:

              PhoneTel Technologies, Inc.
              650 Statler Office Building
              1127 Euclid Avenue
              Suite 650
              Cleveland, Ohio 44115-1601
              Attention: Chairman
              Telephone No.:  (216) 241-2555
              Telecopy No.:  (216) 241-2574

              with a copy to:

              Skadden, Arps, Slate, Meagher & Flom LLP
              919 Third Avenue
              New York, New York 10022
              Attention: Stephen M Banker, Esq.
              Telephone No.:  (212) 735-2760
              Telecopy No.:  (212) 735-2000

         (b)  and, if to the Company, to:

              Communications Central Inc.
              1150 Northmeadow Parkway
              Suite 118
              Roswell, Georgia 30076
              Attention:  President
              Telephone No.:  (770) 442-7300
              Telecopy No.:  (770) 751-9082

              with a copy to:

              Hunton & Williams
              600 Peachtree Street, N.E.
              Suite 4100
              Atlanta, Georgia  30308
              Attention:  J. Stephen Hufford, Esq.
              Telephone No.:  (404) 888-4048
              Telecopy No.:  (404) 888-4190

                                       49
<PAGE>

         Section 8.5 Interpretation. When a reference is made in this Agreement
to Sections, such reference shall be to a Section of this Agreement unless
otherwise indicated. Whenever the words "include", "includes" or "including"
are used in this Agreement they shall be deemed to be followed by the words
"without limitation." As used in this Agreement, the term "affiliates" shall
have the meaning set forth in Rule 12b-2 of the Exchange Act.

         Section 8.6 Counterparts. This Agreement may be executed in two or
more counterparts, each of which shall be considered one and the same agreement
and shall become effective when two or more counterparts have been signed by
each of the parties and delivered to the other parties.

         Section 8.7 Entire Agreement; No Third Party Beneficiaries. This
Agreement, the Escrow Agreement and the Confidentiality Agreement (including
the documents and the instruments referred to herein and therein) constitute
the entire agreement and supersede all prior agreements and understandings,
both written and oral, among the parties with respect to the subject matter
hereof and thereof. This Agreement and the Escrow Agreement are not intended to
confer upon any person other than the parties hereto or thereto any rights or
remedies hereunder or thereunder.

         Section 8.8 Severability. Any term or provision of this Agreement that
is held by a court of competent jurisdiction or other authority to be invalid,
void or unenforceable in any situation in any jurisdiction shall not affect the
validity or enforceability of the remaining terms and provisions hereof or the
validity or enforceability of the offending term or provision in any other
situation or in any other jurisdiction. If the final judgment of a court of
competent jurisdiction or other authority declares that any term or provision
hereof is invalid, void or unenforceable, the parties agree that the court
asking such determination shall have the power to reduce the scope, duration,
area or applicability of the term or provision, to delete specific words or
phrases, or to replace any invalid, void or unenforceable term or provision
with a term or provision that is valid and enforceable and that comes closest
to express-

                                       50
<PAGE>

ing the intention of the invalid or unenforceable term or provision.

         Section 8.9 Governing Law. This Agreement shall be governed by and
construed in accordance with the laws of the State of Georgia without giving
effect to the principles of conflicts of law thereof.

         Section 8.10 Assignment. Neither this Agreement nor any of the rights,
interests or obligations hereunder shall be assigned by any of the parties
hereto (whether by operation of law or otherwise) without the prior written
content of the other parties, except that the Purchaser may assign, in its sole
discretion, any or all of its rights, interests and obligations hereunder to
Parent or to any direct or indirect wholly owned Subsidiary of Parent. Subject
to the preceding sentence, this Agreement will be binding upon, inure to the
benefit of and be enforceable by the parties and their respective successors
and assigns.

                                       51
<PAGE>

         IN WITNESS WHEREOF, Parent, the Purchaser and the Company have caused
this Agreement to be signed by their respective officers thereunto duly
authorized as of the date first written above.

                                     PHONETEL TECHNOLOGIES, INC.              
                                     
                                     
                                     By  /s/ Peter G. Graf
                                       -----------------------------------
                                       Name:  Peter G. Graf
                                       Title: Chairman
                                     
                                     
                                     PHONETEL ACQUISITION CORP.
                                     
                                     
                                     By  /s/ Peter G. Graf
                                       -----------------------------------
                                       Name:  Peter G. Graf
                                       Title: Chairman
                                     
                                     
                                     COMMUNICATIONS CENTRAL INC.
                                     
                                     
                                     By  /s/ Rodger L. Johnson
                                       -----------------------------------
                                       Name:  Rodger L. Johnson
                                       Title: President and Chief Executive
                                              Officer


                                       52
<PAGE>

                                                                        ANNEX A


         Certain Conditions of the Offer. Notwithstanding any other provisions
of the Offer, and in addition to (and not in limitation of) the Purchaser's
rights to extend and amend the Offer at any time in its sole discretion
(subject to the provisions of the Merger Agreement), the Purchaser shall not be
required to accept for payment or, subject to any applicable rules and
regulations of the SEC, including Rule 14e-l(c) under the Exchange Act
(relating to the Purchaser's obligation to pay for or return tendered Shares
promptly after termination or withdrawal of the Offer), pay for, and may delay
the acceptance for payment of or, subject to the restriction referred to above,
the payment for, any tendered Shares, and may terminate or amend the Offer as
to any Shares not then paid for, if (i) any applicable waiting period under the
HSR Act has not expired or terminated, (ii) the Minimum Condition has not been
satisfied, or (iii) at any time on or after the date of the Merger Agreement
and before the time of acceptance for payment for any such Shares, any of the
following events shall occur or shall be determined by the Purchaser, in its
judgment reasonably exercised, to have occurred:

         (a) there shall be threatened or pending any suit, action or
proceeding by any Governmental Entity against the Purchaser, Parent, the
Company or any Subsidiary of the Company (i) seeking to prohibit or impose any
material limitations on Parent's or the Purchaser's ownership or operation (or
that of any of their respective Subsidiaries or affiliates) of all or a
material portion of their or the Company's businesses or assets, or to compel
Parent or the Purchaser or their respective Subsidiaries and affiliates to
dispose of or hold separate any material portion of the business or assets of
the Company or Parent and their respective Subsidiaries, in each case taken as
a whole, (ii) challenging the acquisition by Parent or the Purchaser of any
Shares under the Offer, seeking to restrain or prohibit the making or
consummation of the Offer or the Merger or the performance of any of the other
transactions contemplated by the Merger Agreement, or seeking to obtain from
the Company, Parent or the Purchaser any damages that are material in relation
to the Company and its Subsidiaries taken as a whole, (iii) seeking to impose
material limi-

                                      A-1
<PAGE>

tations on the ability of the Purchaser, or render the Purchaser unable, to
accept for payment, pay for or purchase some or all of the Shares pursuant to
the Offer and the Merger, (iv) seeking to impose material limitations on the
ability of the Purchaser or Parent effectively to exercise full rights of
ownership of the Shares, including, without limitation, the right to vote the
Shares purchased by it on all matters properly presented to the Company's
shareholders, or (v) which otherwise is reasonably likely to have a Company
Material Adverse Effect;

         (b) there shall be any statute, rule, regulation, judgment, order or
injunction enacted, entered, enforced, promulgated, or deemed applicable,
pursuant to an authoritative interpretation by or on behalf of a Government
Entity, to the Offer or the Merger, or any other action shall be taken by any
Governmental Entity, other than the application to the Offer or the Merger of
applicable waiting periods under HSR Act, that is reasonably likely to result,
directly or indirectly, in any of the consequences referred to in clauses (i)
through (v) of paragraph (a) above;

         (c) there shall have occurred (i) any general suspension of trading
in, or limitation on prices for, securities on the New York Stock Exchange, the
American Stock Exchange or the NASDAQ Stock Market for a period in excess of 24
hours (excluding suspensions or limitations resulting solely from physical
damage or interference with such exchanges not related to market conditions),
(ii) any decline in either the Dow Jones Industrial Average or the Standard &
Poor's Index of 400 Industrial Companies or in the New York Stock Exchange
Composite Index in excess of 15% measured from the close of business on the
trading day next preceding the date of the Merger Agreement, (iii) a
declaration of a banking moratorium or any suspension of payments in respect of
banks in the United States (whether or not mandatory), (iv) a commencement of a
war, armed hostilities or other international or national calamity directly or
indirectly involving the United States, (v) any limitation (whether or not
mandatory) by any United States governmental authority on the extension of
credit generally by banks or other financial institutions, (vi) a change in
general financial, bank or capital market conditions which materially and
adversely affects the ability of financial institu-

                                      A-2
<PAGE>

tions in the United States to extend credit or syndicate loans or (vii) in the
case of any of the foregoing existing at the time of the commencement of the
Offer, a material acceleration or worsening thereof;

         (d) there shall have occurred any events after the date of the Merger
Agreement which, either individually or in the aggregate, would have a Company
Material Adverse Effect;

         (e) the Board of Directors of the Company or any committee thereof
shall have withdrawn or modified in a manner adverse to Parent or the Purchaser
its approval or recommendation of the Offer, the Merger or the Merger
Agreement, or approved or recommended any Acquisition Proposal;

         (f) the representations and warranties of the Company set forth in the
Merger Agreement shall not be true and correct, in each case (i) as of the date
referred to in any representation or warranty which addresses matters as of a
particular date, or (ii) as to all other representations and warranties, as of
the date of the Merger Agreement and as of the scheduled expiration of the
Offer, unless the inaccuracies (without giving effect to any materiality or
material adverse effect qualifications or materiality exceptions contained
therein) under such representations and warranties, taking all the inaccuracies
under all such representations and warranties together in their entirety, would
not, individually or in the aggregate, result in a Company Material Adverse
Effect;

         (g) the Company shall have failed to perform any obligation or to
comply with any agreement or covenant to be performed or complied with by it
under the Merger Agreement other than any failure which would not have, either
individually or in the aggregate, a Company Material Adverse Effect;

         (h) any person acquires beneficial ownership (as defined in Rule 13d-3
promulgated under the Exchange Act), of at least 20% of the outstanding Common
Stock of the Company;

         (i) the Merger Agreement shall have been terminated in accordance with
its terms; or

                                      A-3
<PAGE>

         (j) Parent shall not have satisfied the Financing Condition.

         The foregoing conditions are for the sole benefit of Parent and the
Purchaser, may be asserted by Parent or the Purchaser regardless of the
circumstances giving rise to such condition (including any action or inaction
by Parent or the Purchaser not in violation of the Merger Agreement) and may be
waived by Parent or the Purchaser in whole or in part at any time and from time
to time in the sole discretion of Parent or the Purchaser, subject in each case
to the terms of the Merger Agreement. The failure by Parent or the Purchaser at
any time to exercise any of the foregoing rights shall not be deemed a waiver
of any such right and each such right shall be deemed an ongoing right which
may be asserted at any time and from time to time.

                                      A-4

<PAGE>

                                   Exhibit A

                                Escrow Agreement


                                      A-5

<PAGE>

                  Filed as Exhibit c(3) to the Schedule 14D-1



                                      A-6


<PAGE>

                                  Exhibit c(2)

                                ESCROW AGREEMENT


         This ESCROW AGREEMENT is made and entered into as of March 14, 1997
("Escrow Agreement") by and among First Union National Bank of Georgia, a
national banking association (the "Escrow Agent"), Communications Central Inc.,
a Georgia corporation (the "Company") and PhoneTel Technologies, Inc., an Ohio
corporation ("Parent").

         WHEREAS, Parent and the Company are parties to an Agreement and Plan
of Merger of even date herewith (the "Merger Agreement") pursuant to which, as
of the "Closing Date" (as such term is defined in the Merger Agreement), the
Company will merge with and into PhoneTel Acquisition Corp., a Georgia
corporation and wholly owned subsidiary of Parent ("Sub"), or Sub will merge
with and into the Company;

         WHEREAS, Section 1.10 of the Merger Agreement provides for Parent to
deposit into escrow the amount of $5,000,000 (the "Escrow Amount"), being
delivered by Parent upon the signing of this Escrow Agreement;

         WHEREAS, the Company and Parent wish to enter into this Escrow
Agreement providing for the terms and conditions upon which the Escrow Amount
will be held and released by the Escrow Agent, and the Escrow Agent wishes to
act as Escrow Agent pursuant to the terms and conditions of this Escrow
Agreement; and

         WHEREAS, all capitalized terms used but not defined herein shall have
the meanings ascribed to them in the Merger Agreement.

         NOW, THEREFORE, in consideration of the premises and intending to be
legally bound hereby, the parties hereto agree as follows:

         Section 1. Deposit into Escrow Account. On the date of this Agreement,
Parent is depositing the Escrow Amount with the Escrow Agent into an interest
bearing escrow account established with the Escrow Agent entitled PhoneTel
Technologies, Inc. Escrow Account (the "Escrow Account").

<PAGE>

         Section 2. Investments and Earnings. (a) The Escrow Agent is hereby
authorized and directed to invest the Escrow Amount in (i) any security issued
or guaranteed by the United States government or a governmental authority of
the United States, (ii) certificates of deposit issued by a bank in the United
States having a combined surplus of at least $500 million (a "Bank"), (iii)
commercial paper with a rating of at least "Prime-1" by Moody's Investors
Services, Inc. ("Moody's"), (iv) corporate bonds with a rating of Aa or Aaa by
Moody's, or (v) publicly-traded money market funds investing in only the
foregoing, in each case as specified by Parent to the Escrow Agent in
writing. In any event, Parent shall not select any investment with a maturity
which does not allow for sufficient liquidity to satisfy the obligations
hereunder.

         (b) The Escrow Agent shall remit to Parent, on the last day of each
month prior to the final distribution of the Escrow Amount pursuant to this
Escrow Agreement, all earnings and interest (adjusted for any increase or
decrease in the principal value of any investment or any capital gain or loss,
as the case may be) upon the Escrow Amount.

         Section 3. Escrow Amount and Delivery. The Escrow Agent shall hold the
Escrow Amount until the earlier of the Closing or the termination of the Merger
Agreement, and distribute the Escrow Amount as follows:

                 3.1 Closing. At the Closing the Escrow Agent shall remit to
Parent the Escrow Amount and all earnings and interest (adjusted for any
increase or decrease in the principal value of any investment or any capital
gain or loss, as the case may be) upon the Escrow Amount.

                 3.2 Termination of Merger Agreement - General. In the event
that the Merger Agreement is terminated prior to the Closing, (i) Parent may
notify the Escrow Agent of such termination and thereby request delivery of the
Escrow Amount, (ii) the Escrow Agent must thereupon promptly notify the Company
of Parent's request, (iii) the Company then shall have ten (10) days within
which the Company can respond to the Escrow Agent and object to Parent's
request on the basis that such termination was not in accordance with the terms
of the

                                       2
<PAGE>

Merger Agreement or that the Company is entitled to the Escrow Amount pursuant
to Section 1.10 of the Merger Agreement, (iv) failure to respond within ten
(10) days of the Escrow Agent's notification will be deemed as consent on the
part of the Company to the Escrow Agent's delivering the Escrow Amount to
Parent and (v) actual or deemed consent by the Company will result in the
Escrow Agent's delivery of the entire Escrow Amount to Parent.

                 3.3 Termination of Merger Agreement - Lack of Financing. In
the event that the Merger Agreement is terminated solely due to the failure of
either (x) the Minimum Condition (provided at least 50.1% of the Shares
outstanding on a fully diluted basis have been validly tendered and not
withdrawn) and neither Parent nor the Purchaser has waived the Minimum
Condition, or (y) the Financing Condition (unless the failure of such Financing
Condition is due solely to the failure of the Company to satisfy its
obligations under Section 5.13 of the Merger Agreement), then (i) the Company
may notify the Escrow Agent of such termination and thereby request delivery of
the Escrow Amount pursuant to Section 1.10 of the Merger Agreement, (ii) the
Escrow Agent must thereupon promptly notify Parent of the Company's request,
(iii) Parent then shall have ten (10) days within which it can respond to the
Escrow Agent and object to the Company's request, (iv) failure to respond
within ten (10) days of the Escrow Agent's notification will be deemed as
consent on the part of Parent to the Escrow Agent's delivering the Escrow
Amount to the Company and (v) actual or deemed consent by Parent will result in
the Escrow Agent's delivery of the entire Escrow Amount to the Company.

                 3.4 Disputes. It is understood and agreed that should any
dispute arise with respect to the payment and/or ownership or right of
possession of the Escrow Amount, the Escrow Agent is authorized and directed to
retain in its possession the amount in controversy until either (i) Parent and
the Company direct the application or payment thereof by delivering a joint
writing to the Escrow Agent or (ii) the Escrow Agent shall receive a certified
copy of a final judgment of a court of competent jurisdiction with respect to a
claim on the Escrow Amount. Upon receipt of such written direction from Parent
and the Company or not sooner than five (5) days after receipt of such
certified copy of a judgment, the Escrow Agent shall take action with respect

                                       3
<PAGE>

to the amount in controversy as required by such direction or such judgment,
as the case may be.

         Section 4. Interpleader Provision. Nothing contained in this Escrow
Agreement shall preclude the right of the Escrow Agent to seek an adjudication
in a court of competent jurisdiction as to the rights of the parties under this
Escrow Agreement, and the Escrow Agent shall not be liable for any delay
occasioned because of such resort to court. The Escrow Agent will be reimbursed
for expenses, including reasonable counsel fees, in connection with performance
of the Escrow Agent's duties under this Agreement, to be paid 50% by Parent and
50% by the Company.

         Section 5. Termination. This Escrow Agreement shall terminate upon the
final distribution of the funds held by the Escrow Agent pursuant to this
Agreement.

         Section 6. Compensation of Escrow Agent. The Escrow Agent shall be
entitled to a fee for its escrow services in an amount calculated at a rate of
$1,000 per annum, to be deducted from the Escrow Account.

         Section 7. Escrow Agent. (a) The Escrow Agent may resign and be
discharged from its duties hereunder at any time by giving notice of such
resignation to the Company and Parent, which shall specify a date (not less
than thirty (30) days following the date of such notice) when such resignation
shall take effect. Upon such notice, a successor escrow agent shall be selected
by the Company and Parent, such successor escrow agent to become the Escrow
Agent hereunder upon the resignation date specified in such notice. If the
Company and Parent are unable to agree upon a successor escrow agent within
fifteen (15) days after the date of such notice, the Escrow Agent shall be
entitled to appoint its successor, which shall be a Bank. The Escrow Agent
shall continue to serve hereunder until its successor accepts the escrow and
acknowledges receipt of the Escrow Amount.

         (b) The Company and Parent agree to release and hold the Escrow Agent
harmless and indemnify it from any loss or claim whatsoever in conjunction with
the performance of the duties of the Escrow Agent (including attorney's fees)
as long as the Escrow Agent has complied with the provisions of this Escrow
Agreement. Said

                                       4
<PAGE>

indemnification shall be borne fifty percent (50%) by Parent and fifty percent
(50%) by the Company (unless otherwise determined by a court of competent
jurisdiction) and shall survive the termination of this Agreement.

         Section 8. Notices. Any notices or other communications required or
permitted hereunder shall be given in writing and shall be delivered by hand,
air courier or by confirmed facsimile or by reputable overnight delivery
service, addressed as follows:

              If to Parent, to:

                   PhoneTel Technologies, Inc.
                   650 Statler Office Building
                   1127 Euclid Avenue
                   Suite 650
                   Cleveland, OH  44115-1601
                   Telephone Number:  216-241-2555
                   Facsimile Number:  216-241-2574
                   Attn:  Chairman

              with a copy to:

                   Skadden, Arps, Slate, Meagher
                     & Flom LLP
                   919 Third Avenue
                   New York, NY 10022
                   Telephone Number:  212-735-2760
                   Facsimile Number:  212-735-2000
                   Attn:  Stephen M Banker, Esq.

or:

              If to the Escrow Agent, to:

                   First Union National Bank of Georgia
                   999 Peachtree Street, N.E.
                   Corporate Trust Department
                   Suite 1100
                   Atlanta, GA 30309
                   Telephone Number: 404-827-7326
                   Facsimile Number: 404-827-7305
                   Attn: Ms. Nicole Stefanini

or:

                                       5
<PAGE>

              If to the Company, to:

                   Communications Central Inc.
                   1150 Northmeadow Parkway
                   Suite 118
                   Roswell, GA  30076
                   Telephone Number:  770-442-7300
                   Facsimile Number:  770-751-9082
                   Attn:  President

              with a copy to:

                   Hunton & Williams
                   600 Peachtree Street, N.E.
                   Suite 4100
                   Atlanta, GA  30308
                   Telephone Number: 404-888-4045
                   Facsimile Number: 404-888-4190
                   Attn:  J. Stephen Hufford, Esq.

or to such other address as shall be furnished in writing by such party, and
any such notice or communication shall be effective and be deemed to have been
given as of the date delivered if by hand, the day after delivery to the air
courier service if sent by overnight mail, and five days following the date of
mailing if mailed.

         Section 9. Entire Agreement. This Escrow Agreement is the entire
agreement among the parties with respect to the subject matter hereof and
supersedes all prior agreements, written or oral, with respect thereto.

         Section 10. Amendments; Waiver. This Escrow Agreement may be amended,
modified, superseded, cancelled, renewed or extended, and the terms and
conditions hereof may be waived only by written instrument signed by the
parties hereto or, in the case of a waiver, the party waiving compliance.

         Section 11. Assignment. No assignment of any rights or delegations of
any obligations provided for herein may be made by any party without the
express written consent of all the other parties hereto.

         Section 12. Counterparts. This Escrow Agreement may be executed in
two more counterparts, each of

                                       6
<PAGE>

which shall be deemed an original but all of which together shall constitute
one and the same instrument.

         Section 13. GOVERNING LAW. THIS AGREEMENT SHALL BE CONSTRUED IN
ACCORDANCE WITH AND GOVERNED BY THE INTERNAL LAWS OF THE STATE OF GEORGIA
WITHOUT GIVING EFFECT TO THE PRINCIPLES OF CONFLICTS OF LAW THEREOF.

         Section 14. Benefit. This Escrow Agreement shall be binding upon and
inure to the benefit of the parties hereto and the successors and assigns of
each of them.

                                       7
<PAGE>

         IN WITNESS WHEREOF, the parties hereto have affixed their signatures
to this Escrow Agreement upon the date first set forth above.


                                       FIRST UNION NATIONAL BANK
                                         OF GEORGIA


                                       By:  /s/ R. Douglas Milner, VP
                                          --------------------------------

                                       COMMUNICATIONS CENTRAL INC.



                                       By:  /s/ Rodger L. Johnson
                                          --------------------------------
                                          Name:  Rodger L. Johnson
                                          Title: President and Chief Execu-
                                                 tive Officer


                                       PHONETEL TECHNOLOGIES, INC.



                                       By:  /s/ Peter G. Graf
                                          --------------------------------
                                          Name:  Peter G. Graf
                                          Title: Chairman



<PAGE>

                                EXHIBIT (c)(7)

                           INDEMNIFICATION AGREEMENT

         THIS INDEMNIFICATION AGREEMENT (the "Agreement") made and entered
effective as of the ____ day of February, 1997, by and between COMMUNICATIONS
CENTRAL INC., a Georgia corporation ("Company") and _______________________, 
an individual resident of the State of Georgia ("Officer").

                             W I T N E S S E T H:

         WHEREAS, the Officer is currently serving as an executive officer of
the Company; and

         WHEREAS, the Officer and the Company desire to enter into this
Agreement;

         NOW, THEREFORE, FOR AND IN CONSIDERATION of the mutual promises
herein contained and other good and valuable consideration, the receipt,
sufficiency and adequacy of which is hereby acknowledged, the parties,
intending to be legally bound, hereby agree as follows:

1. INDEMNIFICATION. To the fullest extent permitted by Georgia law, Company
shall indemnify Officer from any and all liabilities, obligations, damages,
costs, actions, suits, proceedings, assessments, judgments, fines, penalties,
costs and expenses, including reasonable attorneys' fees and court costs, and
amounts paid in settlement (hereinafter collectively referred to as
"Liability"), incurred in connection with any proceeding (whether threatened,
pending or completed action, suit or proceeding, and whether civil, criminal,
administrative, arbitrative, or investigative, and whether formal or informal)
to which the Officer was made a party as a result of his serving as an Officer
of the Company, whether such service was prior to or subsequent to the date
hereof, and whether any such Liability arose or was incurred prior to or
subsequent to the date hereof if:

         (a) Officer conducted himself in good faith; and
         (b) Officer reasonably believed:
                  (i)   That his conduct was in the best interests of
                           the Company; or
                  (ii)  That his conduct was at least not opposed to
                           the best interests of the Company; or
                  (iii) In the case of any criminal proceeding, that
                           Officer had no reasonable cause to believe that
                           his conduct was unlawful.

The termination of a proceeding by judgment, order, settlement, or conviction,
or upon a plea of nolo contendere or its equivalent is not, of itself,
determinative that Officer did not meet the standard of conduct described in
this section. Notwithstanding the foregoing, Company shall not indemnify
Officer under this section for:

         (a)      Any appropriation, in violation of his duties, of
                  any business opportunity of the Company;
         (b)      Acts or omissions which involve intentional
                  misconduct or a knowing violation of law; or
         (c)      Any transaction from which Officer received an
                  improper personal benefit.

<PAGE>


2. ADVANCES AND REIMBURSEMENT OF EXPENSES. Subject to the provisions of
Paragraph 3 hereof, Company shall advance or reimburse expenses incurred by
Officer in advance of final disposition of any proceeding involving Officer as
a result of his service as an Officer of Company, upon receipt from Officer of
a written affirmation of Officer's good faith belief that his conduct does not
constitute behavior of a kind that would disqualify Officer from the right of
indemnification hereunder.

3. RIGHT OF COMPANY TO DEFEND. Officer shall give Company prompt written
notice of any claim, suit or demand which Officer believes gives rise to
indemnification by Company pursuant to this Agreement (hereinafter referred to
as the "Officer Notice"), and Company shall have the right to attempt to
settle, defend and/or direct the defense of any such claim, suit or demand, at
its sole expense and with counsel of its own choosing, which counsel shall be
reasonably satisfactory to Officer. In the event that Company shall fail to,
or determine not to, attempt to defend, settle and/or direct the defense of
any such claim, suit or demand within seven (7) days of the Officer Notice, or
if Company shall commence to defend or attempt to settle such claim and shall
not thereafter pursue such settlement or defense diligently, then Officer may
take up the defense of such claim and be entitled to advancement of expenses
as herein provided. In the event that Company defends Officer in connection
with the Liability, then Officer may retain counsel of his own choosing to
participate in the defense thereof, but at Officer's sole cost and expense.
Under no circumstances shall Officer be entitled to settle any such Liability
which Company is defending, without the prior written consent of Company.

4. BINDING EFFECT; ASSIGNMENT. This Agreement shall be binding upon and shall
inure to the benefit of the parties hereto, their heirs, administrators,
executors, successors and permitted assigns. Officer shall have no right to
assign or delegate any of his rights, duties or obligations under this
Agreement without the prior written consent of Company and any attempt to do
so shall be null and void and of no force or effect whatsoever upon Company.

5. NOTICES. Any notices or other communications required or permitted
hereunder shall be deemed given when personally delivered or upon receipt,
after having been sent by certified mail, return receipt requested, postage
prepaid, and if, to Company addressed to it as follows:

                  Communications Central Inc.
                  1150 Northmeadow Parkway, Suite 118
                  Roswell, Georgia  30076
                  Attention:  President

if to the Officer addressed to him as follows:







The names and addresses, for the purposes of this Paragraph, may be changed by
giving written notice of such change in the manner herein provided for giving
notice. Unless and until such written notice of such change is actually
received, the last name and address stated by written notice or provided
herein, if no such written notice of change has been received, shall be deemed
to continue in effect for all purposes hereunder.

<PAGE>

6. SEVERABILITY.  If any provision of this Agreement is declared void or
unenforceable, such provision shall be deemed severed from the remaining
portion of this Agreement, which shall otherwise remain in full force and
effect.

7. ENTIRE AGREEMENT. This Agreement embodies the entire agreement of the
parties hereto relating to the subject matter hereof and supersedes all prior
oral or written agreements between said parties with respect to said subject
matter. No amendment or modification of this Agreement shall be valid or
binding upon the parties hereto unless same is made in writing and signed by
each of the parties hereto.

8. NO WAIVER. Failure of any party to this Agreement to require performance by
another of any provision expressed herein shall in no way affect that party's
right to thereafter enforce such provision; nor shall the waiver by any party
of any breach of any provision expressed herein be taken or held to be a
waiver of any succeeding or other breach of such provision or as a waiver of
the provision itself or of any other provision.

9. COUNTERPARTS.  This Agreement may be executed in any number of counterparts,
each of which so executed shall be deemed to be an original, and such
counterparts together shall constitute but one and the same contract, which
shall sufficiently be evidenced by any such original counterpart.

10. HEADINGS.  The headings utilized herein are for the convenience and benefit
of the parties hereto and shall not be used in any way to identify, define or
limit the intent of the provisions of this Agreement as a whole.

11. GOVERNING LAW.  This Agreement shall be governed and construed in
accordance with the laws of the State of Georgia in all respects.

IN WITNESS WHEREOF, the undersigned have hereunto executed this Agreement
under seal or caused this Agreement to be executed by their duly authorized
corporate officers, and the Company has caused its corporate seal to be
affixed hereto, all as of the day and year first above written.

                                 THE COMPANY:

                                 COMMUNICATIONS CENTRAL INC.


                                 By: ____________________________


                                     ----------------------------
                                     Printed Name & Title

                                     OFFICER:



                                     --------------------------------


                                     --------------------------------
                                     Printed Name


<PAGE>



                           INDEMNIFICATION AGREEMENT

         THIS INDEMNIFICATION AGREEMENT (the "Agreement") made and entered
effective as of the ____ day of February, 1997, by and between COMMUNICATIONS
CENTRAL INC., a Georgia corporation ("Company") and ______________________, 
an individual resident of the State of Georgia ("Director").

                             W I T N E S S E T H:

         WHEREAS, the Director is currently serving as a Director of the
Company; and

         WHEREAS, the Director and the Company desire to enter into this
Agreement;

         NOW, THEREFORE, FOR AND IN CONSIDERATION of the mutual promises
herein contained and other good and valuable consideration, the receipt,
sufficiency and adequacy of which is hereby acknowledged, the parties,
intending to be legally bound, hereby agree as follows:

1. INDEMNIFICATION. To the fullest extent permitted by Georgia law, Company
shall indemnify Director from any and all liabilities, obligations, damages,
costs, actions, suits, proceedings, assessments, judgments, fines, penalties,
costs and expenses, including reasonable attorneys' fees and court costs, and
amounts paid in settlement (hereinafter collectively referred to as
"Liability"), incurred in connection with any proceeding (whether threatened,
pending or completed action, suit or proceeding, and whether civil, criminal,
administrative, arbitrative, or investigative, and whether formal or informal)
to which the Director was made a party as a result of his serving as a
Director of the Company, whether such service was prior to or subsequent to
the date hereof, and whether any such Liability arose or was incurred prior to
or subsequent to the date hereof if:

         (a) Director conducted himself in good faith; and
         (b) Director reasonably believed:
                  (i)   That his conduct was in the best interests of
                           the Company; or
                  (ii)  That his conduct was at least not opposed to
                           the best interests of the Company; or
                  (iii) In the case of any criminal proceeding, that
                           Director had no reasonable cause to believe that
                           his conduct was unlawful.

The termination of a proceeding by judgment, order, settlement, or conviction,
or upon a plea of nolo contendere or its equivalent is not, of itself,
determinative that Director did not meet the standard of conduct described in
this section. Notwithstanding the foregoing, Company shall not indemnify
Director under this section for:

         (a)      Any appropriation, in violation of his duties, of
                  any business opportunity of the Company;
         (b)      Acts or omissions which involve intentional
                  misconduct or a knowing violation of law; or
         (c)      Any transaction from which Director received an
                  improper personal benefit.



2. ADVANCES AND REIMBURSEMENT OF EXPENSES. Subject to the provisions of
Paragraph 3 hereof, Company shall advance or reimburse expenses incurred by
Director in advance of final

<PAGE>


disposition of any proceeding involving Director as a result of his service as
a Director of Company, upon receipt from Director of a written affirmation of
Director's good faith belief that his conduct does not constitute behavior of
a kind that would disqualify Director from the right of indemnification
hereunder.

3. RIGHT OF COMPANY TO DEFEND. Director shall give Company prompt written
notice of any claim, suit or demand which Director believes gives rise to
indemnification by Company pursuant to this Agreement (hereinafter referred to
as the "Director Notice"), and Company shall have the right to attempt to
settle, defend and/or direct the defense of any such claim, suit or demand, at
its sole expense and with counsel of its own choosing, which counsel shall be
reasonably satisfactory to Director. In the event that Company shall fail to,
or determine not to, attempt to defend, settle and/or direct the defense of
any such claim, suit or demand within seven (7) days of the Director Notice,
or if Company shall commence to defend or attempt to settle such claim and
shall not thereafter pursue such settlement or defense diligently, then
Director may take up the defense of such claim and be entitled to advancement
of expenses as herein provided. In the event that Company defends Director in
connection with the Liability, then Director may retain counsel of his own
choosing to participate in the defense thereof, but at Director's sole cost
and expense. Under no circumstances shall Director be entitled to settle any
such Liability which Company is defending, without the prior written consent
of Company.

4. BINDING EFFECT; ASSIGNMENT. This Agreement shall be binding upon and shall
inure to the benefit of the parties hereto, their heirs, administrators,
executors, successors and permitted assigns. Director shall have no right to
assign or delegate any of his rights, duties or obligations under this
Agreement without the prior written consent of Company and any attempt to do
so shall be null and void and of no force or effect whatsoever upon Company.

5. NOTICES. Any notices or other communications required or permitted
hereunder shall be deemed given when personally delivered or upon receipt,
after having been sent by certified mail, return receipt requested, postage
prepaid, and if, to Company addressed to it as follows:

                  Communications Central Inc.
                  1150 Northmeadow Parkway, Suite 118
                  Roswell, Georgia  30076
                  Attention:  President

if to the Director addressed to him as follows:







The names and addresses, for the purposes of this Paragraph, may be changed by
giving written notice of such change in the manner herein provided for giving
notice. Unless and until such written notice of such change is actually
received, the last name and address stated by written notice or provided
herein, if no such written notice of change has been received, shall be deemed
to continue in effect for all purposes hereunder.

6. SEVERABILITY.  If any provision of this Agreement is declared void or
unenforceable, such provision shall be deemed severed from the remaining
portion of this Agreement, which shall otherwise remain in full force and
effect.

<PAGE>

7. ENTIRE AGREEMENT. This Agreement embodies the entire agreement of the
parties hereto relating to the subject matter hereof and supersedes all prior
oral or written agreements between said parties with respect to said subject
matter. No amendment or modification of this Agreement shall be valid or
binding upon the parties hereto unless same is made in writing and signed by
each of the parties hereto.

8. NO WAIVER. Failure of any party to this Agreement to require performance by
another of any provision expressed herein shall in no way affect that party's
right to thereafter enforce such provision; nor shall the waiver by any party
of any breach of any provision expressed herein be taken or held to be a
waiver of any succeeding or other breach of such provision or as a waiver of
the provision itself or of any other provision.

9. COUNTERPARTS. This Agreement may be executed in any number of
counterparts, each of which so executed shall be deemed to be an original, and
such counterparts together shall constitute but one and the same contract,
which shall sufficiently be evidenced by any such original counterpart.

10. HEADINGS. The headings utilized herein are for the convenience
and benefit of the parties hereto and shall not be used in any way to
identify, define or limit the intent of the provisions of this Agreement as a
whole.

11. GOVERNING LAW. This Agreement shall be governed and construed in
accordance with the laws of the State of Georgia in all respects.

IN WITNESS WHEREOF, the undersigned have hereunto executed this Agreement
under seal or caused this Agreement to be executed by their duly authorized
corporate officers, and the Company has caused its corporate seal to be
affixed hereto, all as of the day and year first above written.

                                 THE COMPANY:

                                            COMMUNICATIONS CENTRAL INC.


                                            By: ____________________________

 
                                                ----------------------------
                                                Printed Name & Title



                                            DIRECTOR:



                                            --------------------------------


                                            --------------------------------
                                            Printed Name



<PAGE>

                                EXHIBIT (c)(8)

                              ARTICLE VIII OF THE
                             AMENDED AND RESTATED
                         ARTICLES OF INCORPORATION OF
                          COMMUNICATIONS CENTRAL INC.

         (a) The Corporation shall indemnify its directors and former
directors who served as such at any time subsequent to April 15, 1991 and
shall provide advances for expenses incurred by any of them in connection with
any proceeding, to the fullest extent allowed under the Georgia Business
Corporation Code (the "Code"), as it exists now or as hereafter may be
amended. Such indemnification and advances for expenses shall be made in
accordance with the Code, as it exists now and as hereafter may be amended,
and subject to the conditions and limitations provided therein, including,
without limitation, any condition that the director to be indemnified or
provided advances for expenses has met applicable standards of conduct.

         (b) The Corporation shall indemnify its officers, employees and
agents, and former officers, employees and agents who served as such at any
time subsequent to April 15, 1991, and shall provide advances for expenses
incurred by any of them in connection with any proceeding, to the fullest
extent allowed with respect to directors of the Corporation under the Code, as
it exists now or s hereafter may be amended. Such indemnification and advances
for expenses shall be made in accordance with the Code, as it exists now and
as hereafter may be amended, and subject to the conditions and limitations
provided therein with respect to indemnification and advancement of expenses
to directors, including without limitation, any condition that the officer,
employee or agent to be indemnified or provided advances for expenses has met
standards of conduct that are the same as or comparable to standards of
conduct applicable to directors.

         (c) The Corporation may purchase and maintain insurance on behalf of
any such persons whether or not the Corporation would have the power to
indemnify such officers and directors against any liability under the Code. If
any expense of other amounts are paid by way of indemnification, other than by
court order, action by shareholders or by an insurance carrier, the
Corporation shall provide notice of such payment to the shareholders in
accordance with the provisions of the Code.





<PAGE>


                                EXHIBIT (c)(9)

                             ARTICLE EIGHT OF THE
                        AMENDED AND RESTATED BYLAWS OF
                          COMMUNICATIONS CENTRAL INC.

                  (AMENDED AND RESTATED AS OF JULY 25, 1995)

                                Indemnification

         8.1      Authority to Indemnify.

                  (a) Except as provided in subsections (b) and (c) of this
Section 8.1, the Corporation shall indemnify an individual made a party to a
proceeding because such individual is or was a director against liability
incurred in the proceeding, if such director acted in a manner such director
believed in good faith to be in or not opposed to the best interests of the
Corporation and, in the case of any criminal proceeding, such director had no
reasonable cause to believe the conduct was unlawful.

                  (b)      The Corporation may not indemnify a director under
this Section 8.1:

                           (1)      In connection with a proceeding by or in the
right of the Corporation in which the director was adjudged
liable to the Corporation; or

                           (2)      In connection with any other proceeding in
which the director was adjudged liable on the basis that personal benefit was
improperly received by the director.

                  (c) Indemnification permitted under this Section 8.1 in
connection with a proceeding by or in the right of the Corporation is limited
to reasonable expenses incurred in connection with the proceeding.

         8.2 Mandatory Indemnification. Unless otherwise provided in the
Articles of Incorporation, to the extent that a director has been successful,
on the merits or otherwise, in the defense of any proceeding to which the
director was a party, or in defense of any claim, issue, or matter therein,
because that individual is or was a director of the Corporation, the
Corporation shall indemnify the director against reasonable expenses incurred
by the director in connection therewith.

         8.3      Advance For Expenses.

                  (a) The Corporation shall pay for or reimburse the
reasonable expenses incurred by a director who is a party to a proceeding in
advance of final disposition of the proceeding if:

                           (1)      The director furnishes the Corporation a
written affirmation of such director's good faith belief that


<PAGE>



such director has met the standard of conduct set forth in subsection (a) of
Section 8.1 of these Bylaws; and

                           (2)      The director furnishes the Corporation a
written undertaking, executed personally or on the director's behalf, to repay
any advances if it is ultimately determined that the director is not entitled
to indemnification under Section 8.1.

                  (b) The undertaking required by paragraph (2) of subsection
(a) of this Section 8.3 must be an unlimited general obligation of the
director, but need not be secured and may be accepted without reference to
financial ability to make repayment.

         8.4      Determination and Authorization of Indemnification.

                  (a) The Corporation may not indemnify a director under
Section 8.1 of these Bylaws unless authorized thereunder and a determination
has been made in the specific case that indemnification of the director is
permissible in the circumstances because the director has met the standard of
conduct set forth in subsection (a) of Section 8.1.

                  (b)      The determination shall be made:

                           (1)      By the Board of Directors by majority
vote of a quorum consisting of directors not at the time parties to the
proceeding; or

                           (2)      If a quorum cannot be obtained under
paragraph (1) of this subsection, by majority vote of a committee duly
designated by the Board of Directors (in which designation directors who are
parties may participate), consisting solely of two or more directors not at
the time parties to the proceeding; or

                           (3)      By special legal counsel:

                                    (i)     Selected by the Board of Directors
or its committee in the manner prescribed in paragraphs (1) or (2) of this
subsection (b); or

                                    (ii)    If a quorum of the Board of
Directors cannot be obtained under paragraph (1) of this subsection (b) and a
committee cannot be designated under paragraph (2) of this subsection, selected
by majority vote of the full Board of Directors (in which selection directors
who are parties may participate); or

                           (4)      By the shareholders, but shares owned by or
voted under the control of directors who are at the time parties
to the proceeding may not be voted on the determination.



<PAGE>



                  (c) Authorization of indemnification or an obligation to
indemnify and evaluation as to reasonableness of expenses shall be made in the
same manner as the determination that indemnification is permissible, except
that if the determination that indemnification is made by special legal
counsel, authorization of indemnification and evaluation as to reasonableness
of expenses shall be made by those entitled to Paragraph (3) of subsection (b)
of this Bylaw provision to select counsel.

         8.5      Indemnification of Officers, Employees, and Agents.

Unless the Articles of Incorporation provide otherwise:

                  (a)      An officer of the corporation who is not a
director is entitled to mandatory indemnification under Section
8.2 of these Bylaws to the same extent as a director; and

                  (b) The Corporation may, in the discretion of the Board of
Directors, indemnify and advance expenses to an officer, employee, or agent,
who is not a director, to the extent the Board deems appropriate, consistent
with public policy.

         8.6 Director's Expenses as a Witness. This Article Eight does not
limit the Corporation's power to pay or reimburse expenses incurred by a
director in connection with such director's appearance as a witness in a
proceeding at a time when such director has not been made a named defendant or
respondent to the proceeding.

         8.7 Other Rights. The indemnification and advancement of expenses
provided by or granted pursuant to this Article Eight shall not be deemed
exclusive of any other rights, in respect of indemnification or otherwise, to
which those seeking indemnification or advancement of expenses may be entitled
under any bylaw, resolution, agreement or contract either specifically or in
general terms approved by the affirmative vote of the holders of a majority of
the shares entitled to vote thereon taken at a meeting the notice of which
specified that such bylaw, resolution or agreement would be placed before the
stockholders, both as to action by a director, trustee, officer, employee or
agent in his or her official capacity and as to action in another capacity
while holding such office or position; except that no such other rights, in
respect to indemnification or otherwise, may be provided or granted to a
director, trustee, officer, employee or agent pursuant to this Section 8.7 by
the Corporation for liability for (a) any appropriation, in violation of his
or her duties, of any business opportunity of the Corporation; (b) acts or
omissions not in good faith or which involve intentional misconduct or a
knowing violation of law; (c) the types of liability set forth in Section
14-2-832 of the O.C.G.A. dealing with illegal or unauthorized distributions of
corporate assets, whether as dividends or in liquidation of the Corporation or


<PAGE>


otherwise; or (d) any transaction from which the director derived an improper
material tangible personal benefit.

         8.8 Insurance. The Corporation may purchase and maintain insurance on
behalf of an individual who is or was a director, officer, employee or agent
of the Corporation or who, while a director, officer, employee or agent of the
Corporation, is or was serving at the request of the Corporation as a
director, officer, partner, trustee, employee or agent of another foreign or
domestic corporation, partnership, joint venture, trust, employee benefit plan
or other enterprise against liability asserted against or incurred by him or
her in that capacity or arising from his or her status as a director, officer,
employee or agent whether or not the Corporation would have power to indemnify
him or her against the same liability under this Article Eight.

         8.9 Continuation of Expenses. The indemnification and advancement of
expenses provided by or granted pursuant to this Article Eight shall continue
as to a person who has ceased to be a director, trustee, officer, employee or
agent and shall inure to the benefit of the heirs, executors and
administrators of such a person.





<PAGE>
                                EXHIBIT (c)(11)

                              AMENDMENT NO. 1 TO
                         SHAREHOLDER RIGHTS AGREEMENT

         This Amendment No. 1 (the "Amendment"), dated as of March 13, 1997,
to that certain Shareholder Rights Agreement, originally dated as of July 25,
1995 (the "Agreement"), between Communications Central Inc., a Georgia
corporation (the "Company"), and First Union National Bank of North Carolina,
a national bank (the "Rights Agent").

                             W I T N E S S E T H:

         WHEREAS, the Board of Directors, acting through a majority of
"Disinterested Directors" (as defined in the Agreement), has decided to amend
the term "Acquiring Person" as defined in the Agreement in order to introduce
into such term an element of discretion on the part of the Disinterested
Directors to determine whether a Person is adverse to the Company or not and,
if so, should therefore face the dilutive consequences that the Agreement is,
in certain circumstances described therein, designed to create; and

         WHEREAS, a Distribution Date has not yet occurred and therefore the
Disinterested Directors have broad authority under Section 26 of the Agreement
to amend or supplement the Agreement as contemplated hereby.

         NOW THEREFORE, in consideration of the premises and the mutual
agreements herein set forth, the parties hereby agree as follows:

         1.       Section 1(a) of the Agreement is hereby amended and restated
in its entirety as follows:

                           (a) "Acquiring Person" shall mean any Person or
                  group (as defined in Section 13(d)(3) of the Exchange Act)
                  of Persons, acting together, directly or indirectly, through
                  any contract, arrangement, understanding, relationship or
                  otherwise, who or which, together with all Affiliates and
                  Associates of such Person(s), is or shall become the
                  Beneficial Owner of 20% or more of the shares of Common
                  Stock then outstanding, but shall not include the Company,
                  any Subsidiary of the Company, any employee benefit plan or
                  employee stock ownership trust or plan of the Company or of
                  any Subsidiary of the Company, or any Person or entity
                  organized, appointed or established by the Company for or
                  pursuant to the terms of any such plan. Notwithstanding the
                  foregoing, if the Disinterested Directors determine in good
                  faith that a Person or group who or which would otherwise be
                  an "Acquiring Person" as defined above (i) has become such
                  inadvertently, and such Person or group takes action, as
                  promptly as practicable, whether by divestiture of a
                  sufficient


<PAGE>


                  number of shares of Common Stock so that such Person or
                  group would no longer be an "Acquiring Person" or otherwise,
                  or (ii) does not pose a threat to the viability and
                  strategic objectives of the Company of a kind that this
                  Agreement was designed to prevent, then such Person or group
                  shall not be deemed to be an Acquiring Person for purposes
                  of this Agreement. The Disinterested Directors may condition
                  such finding (or impose any conditions in relation to such
                  finding) based on such factors that they, in their sole
                  discretion, deem necessary or advisable to protect the best
                  interests of the Company.

         2. In all other respects, the Agreement shall remain unamended;
provided, however, that the Secretary of the Company may include the foregoing
amendment in the body of the Agreement such that the Agreement exists in an
amended and restated form.

         3. Except as the term "Acquiring Person" shall have been redefined
herein, capitalized terms used in this Agreement shall have the meanings
ascribed to such terms in the Agreement.

         4. This Amendment shall be governed by, and construed in accordance
with, the laws of the State of Georgia.

         IN WITNESS WHEREOF, the parties hereto have caused this Agreement to
be duly executed and their respective corporate seals to be hereunto affixed
and attested, all as of the day and year first above written.


Attest:                                     COMMUNICATIONS CENTRAL INC.



By: /s/Barry E. Selvidge                    By:   /s/Rodger L. Johnson
    -----------------------------------           ---------------------------
      Barry E. Selvidge                           Rodger L. Johnson
      Vice President and General Counsel          Chief Executive Officer


Attest:                                     FIRST UNION NATIONAL BANK OF
                                            NORTH CAROLINA



By:                                          By:  /s/ /Francis Beam
   -------------------------------------          ----------------------------
   Name:                                          Name:
        --------------------------------                ----------------------
   Title:                                         Title:
         -------------------------------                ---------------------- 

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