CONCORD COMMUNICATIONS INC
DEF 14A, 1999-03-24
PREPACKAGED SOFTWARE
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<PAGE>   1
 
                                  SCHEDULE 14A
                                 (RULE 14a-101)
 
                    INFORMATION REQUIRED IN PROXY STATEMENT
 
                           SCHEDULED 14A INFORMATION
 
          PROXY STATEMENT PURSUANT TO SECTION 14(a) OF THE SECURITIES
                    EXCHANGE ACT OF 1934 (AMENDMENT NO.   )
 
Filed by the Registrant [X]
 
Filed by a Party other than the Registrant [ ]
 
Check the appropriate box:
 
<TABLE>
<S>                                            <C>
[ ]  Preliminary Proxy Statement
[X]  Definitive Proxy Statement
[ ]  Definitive Additional Materials
[ ]  Soliciting Material Pursuant to Rule 14a-11(c) or Rule 14a-12
[ ]  Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2))
</TABLE>
 
                          Concord Communications, Inc.
- --------------------------------------------------------------------------------
                (Name of Registrant as Specified in Its Charter)
 
- --------------------------------------------------------------------------------
    (Name of Person(s) Filing Proxy Statement, if Other Than the Registrant)
 
Payment of Filing Fee (Check the appropriate box):
 
[X]  No fee required.
 
[ ]  Fee computed on table below per Exchange Act Rules 14a-6(i)(1) and 0-11.
 
     (1)  Title of each class of securities to which transaction applies:
 
        ------------------------------------------------------------------------
 
     (2)  Aggregate number of securities to which transaction applies:
 
        ------------------------------------------------------------------------
 
     (3)  Per unit price or other underlying value of transaction computed
          pursuant to Exchange Act Rule 0-11 (Set forth the amount on which the
          filing fee is calculated and state how it was determined):
 
        ------------------------------------------------------------------------
 
     (4)  Proposed maximum aggregate value of transaction:
 
        ------------------------------------------------------------------------
 
     (5)  Total fee paid:
 
        ------------------------------------------------------------------------
 
[ ]  Fee paid previously with preliminary materials.
 
[ ]  Check box if any part of the fee is offset as provided by Exchange Act Rule
     0-11(a)(2) and identify the filing for which the offsetting fee was paid
     previously. Identify the previous filing by registration statement number,
     or the Form or Schedule and the date of its filing.
 
     (1)  Amount Previously Paid:
 
        ------------------------------------------------------------------------
 
     (2)  Form, Schedule or Registration Statement No.:
 
        ------------------------------------------------------------------------
 
     (3)  Filing Party:
 
        ------------------------------------------------------------------------
 
     (4)  Date Filed:
 
        ------------------------------------------------------------------------
<PAGE>   2
 
                          CONCORD COMMUNICATIONS, INC.
                            33 BOSTON POST ROAD WEST
                                   MARLBORO, MA 01752
 
                         --------------------------------------
                        NOTICE OF ANNUAL MEETING OF STOCKHOLDERS
 
                         --------------------------------------
 
TO THE STOCKHOLDERS:
 
     The Annual Meeting of Stockholders of Concord Communications, Inc., a
Massachusetts corporation (the "Corporation"), will be held on Tuesday, April
27, 1999, at 8:00 A.M., at the offices of the Corporation, 33 Boston Post Road
West, Marlboro, Massachusetts, for the following purposes:
 
          1. To elect three members to the Board of Directors to serve for a
             three-year term as Class II Directors.
 
          2. To approve the Corporation's 1997 Stock Plan, as amended.
 
          3. To ratify the selection of the firm of Arthur Andersen LLP as
             auditors for the fiscal year ending December 31, 1999.
 
          4. To transact such other business as may properly come before the
             meeting and any adjournments thereof.
 
     Stockholders entitled to notice of and to vote at the meeting shall be
determined as of the close of business on March 8, 1999, the record date fixed
by the Board of Directors for such purpose.
 
                                          By Order of the Board of Directors,
 
                                          GARY E. HAROIAN, Clerk
 
March 24, 1999
                         ------------------------------
 
         STOCKHOLDERS ARE REQUESTED TO SIGN THE ENCLOSED PROXY CARD AND
           RETURN IT IN THE ENCLOSED STAMPED ENVELOPE BY RETURN MAIL.
<PAGE>   3
 
                          CONCORD COMMUNICATIONS, INC.
                            33 BOSTON POST ROAD WEST
                               MARLBORO, MA 01752
 
                         ------------------------------
 
                                PROXY STATEMENT
 
                                 MARCH 24, 1999
 
     Proxies in the form enclosed with this proxy statement ARE SOLICITED BY THE
BOARD OF DIRECTORS OF CONCORD COMMUNICATIONS, INC. (the "Corporation") for use
at the Annual Meeting of Stockholders (the "Annual Meeting") to be held on April
27, 1999, at 8:00 A.M., at the offices of the Corporation, 33 Boston Post Road
West, Marlboro, Massachusetts.
 
     Only stockholders of record as of the close of business on March 8, 1999
(the "Record Date"), will be entitled to vote at the Annual Meeting and any
adjournments thereof. As of the Record Date, 13,198,431 shares (excluding
treasury shares) of Common Stock of the Corporation were issued and outstanding.
Each share outstanding as of the Record Date will be entitled to one vote, and
stockholders may vote in person or by proxy. Execution of a proxy will not in
any way affect a stockholder's right to attend the Annual Meeting and vote in
person. Any stockholder delivering a proxy has the right to revoke it only by
written notice to the Clerk delivered at any time before it is exercised,
including at the Annual Meeting.
 
     The persons named as attorneys in the proxies are officers and directors of
the Corporation. All properly executed proxies returned in time to be cast at
the Annual Meeting will be voted. With respect to the election of Directors, any
stockholder submitting a proxy has a right to withhold authority to vote for any
individual nominee by writing that nominee's name in the space provided on the
proxy. The proxies will be voted as stated below under "Election of Directors."
In addition to the election of Directors, the stockholders will consider and
vote upon proposals (i) to approve the Corporation's 1997 Stock Plan, as
amended, and (ii) to ratify the selection of auditors. Where a choice has been
specified on the proxy with respect to the foregoing matters, the shares
represented by the proxy will be voted in accordance with the specification and
will be voted FOR if no specification is indicated.
 
     A majority in interest of the outstanding shares represented at the meeting
in person or by proxy shall constitute a quorum for the transaction of business.
Votes withheld from any nominee, abstentions and broker "non-votes" are counted
as present or represented for purposes of determining the presence or absence of
a quorum for the meeting. A "non-vote" occurs when a nominee holding shares for
a beneficial owner votes on one proposal, but does not vote on another proposal
because the nominee does not have discretionary voting power and has not
received instructions from the beneficial owner. Directors are elected by a
plurality of the votes cast by stockholders entitled to vote at the meeting. On
all other matters being submitted to stockholders, an affirmative vote of at
least a majority of the shares present, or represented, and entitled to vote at
the meeting is required for approval. An automated system administered by the
Corporation's transfer agent tabulates the votes. The vote on each matter
submitted to stockholders is tabulated separately. Abstentions are included in
the number of shares present or represented and voting on each separate matter.
Broker "non-votes" are not so included.
 
     The Board of Directors knows of no other matter to be presented at the
Annual Meeting. If any other matter should be presented at the Annual Meeting
upon which a vote properly may be taken, shares represented by all proxies
received by the Board of Directors will be voted with respect thereto in
accordance with the judgment of the persons named as attorneys in the proxies.
<PAGE>   4
 
     An Annual Report to Stockholders, containing financial statements for the
fiscal year ended December 31, 1998, has been mailed to all stockholders
entitled to vote at the Annual Meeting. This proxy statement and the
accompanying proxy were first mailed to stockholders on or about March 24, 1999.
 
                             ELECTION OF DIRECTORS
 
     The Corporation's Board of Directors is divided into three classes. Each
class serves three years, with the terms of office of the respective classes
expiring in successive years. The present term of office for the directors in
Class II expires at the Annual Meeting. The nominees for election as Class II
directors are Messrs. Bolander, Kamra and Wadsworth, who were appointed by the
Board of Directors as directors in April 1995, November 1993 and April 1993,
respectively, and who were appointed as Class II directors effective in October
1997. If re-elected, the Class II nominees will hold office until the Annual
Meeting of Stockholders to be held in 2002, and until their successors shall
have been elected and shall have been qualified. Shares represented by all
proxies received by the Board of Directors and not so marked as to withhold
authority to vote for any individual nominee will be voted (unless one or more
nominees are unable or unwilling to serve) for the election of the Class II
nominees. The Board of Directors knows of no reason why any such nominee should
be unable or unwilling to serve, but if such should be the case, proxies will be
voted for the election of some other person or the Board of Directors will fix
the number of directors at a lesser number.
 
     The following table sets forth the nominees to be elected at the Annual
Meeting and the other current directors, the year each nominee or director was
first appointed or elected a director, the principal occupation of each of the
nominees and directors during the past five years, and the ages of each of the
nominees and directors.
 
<TABLE>
<CAPTION>
                                                                 PRINCIPAL OCCUPATION AND           YEAR CURRENT
NOMINEE'S OR DIRECTOR'S NAME AND YEAR NOMINEE OR DIRECTOR FIRST  BUSINESS EXPERIENCE DURING THE     TERM WILL
BECAME DIRECTOR                                                  LAST FIVE YEARS                    EXPIRE/CLASS
- ---------------------------------------------------------------  -------------------------------    ------------
<S>                                                              <C>                                <C>
John A. Blaeser...........................................       President, Chief Executive         2000/III
  1985                                                           Officer and Director(1)
Frederick W.W. Bolander...................................       Director(2)                        1999/II
  1995
Richard M. Burnes, Jr.....................................       Director(3)                        2000/III
  1995
Robert C. Hawk............................................       Director(4)                        2001/I
  1996
John Robert Held..........................................       Director(5)                        2001/I
  1996
Deepak Kamra..............................................       Director(6)                        1999/II
  1993
Robert M. Wadsworth.......................................       Director(7)                        1999/II
  1993
</TABLE>
 
- ---------------
 
(1) Mr. Blaeser, 57, has been President and Chief Executive Officer of the
     Corporation since January 1996 and a Director of the Corporation since
     1985. Prior to joining the Corporation, from 1991 until 1996, Mr. Blaeser
     was Managing General Partner of EG&G Venture Management, a venture capital
     firm.
 
(2) Mr. Bolander, 37, has been a Director of the Corporation since April 1995.
     Since January 1999 Mr. Bolander has been a Managing Director of Gabriel
     Venture Partners, a venture capital firm under formation. From October 1994
     to December 1998, Mr. Bolander was associated with Apex Investment
 
                                        2
<PAGE>   5
 
     Partners, as a General Partner from April 1996 to December 1998 and in
     various capacities from October 1994 to April 1996. From May 1993 to
     September 1993, Mr. Bolander was a Consultant to the African Communications
     Group, a venture capital and project management firm, and from September
     1985 to September 1992, Mr. Bolander held the position of Manager for AT&T
     Corporation. Mr. Bolander is also a Director of Exodus Communications, Inc.
 
(3) Mr. Burnes, 58, has been a Director of the Corporation since December 1995.
     Mr. Burnes has been a General Partner of Charles River Ventures, a venture
     capital firm, since 1970.
 
(4) Mr. Hawk, 59, has been a Director of the Corporation since December 1996.
     Mr. Hawk has served as President of Hawk Communications since April 1997.
     Prior to joining Hawk Communications, Mr. Hawk served as President and
     Chief Executive Officer of US WEST Multimedia Communications, Inc. from
     April 1996 until April 1997, and from 1988 until April 1996 as President of
     the Carrier Division of US WEST Communications, Inc. Mr. Hawk is also a
     director of PairGain Technologies, Xylan Corp. and Premisys Communications.
 
(5) Mr. Held, 60, has been a Director of the Corporation since December 1996.
     Previously, Mr. Held had served as President and Chief Executive Officer of
     Chipcom Corporation from 1988 until 1995. Mr. Held is also a Director of
     Brown & Sharpe Manufacturing Company.
 
(6) Mr. Kamra, 42, has been a Director of the Corporation since November 1993.
     Mr. Kamra has been associated with Canaan Partners, a venture capital firm,
     since March 1991 and a General Partner of the firm since March 1995. Prior
     to joining Canaan Partners, Mr. Kamra was the General Manager, National
     Sales Force, of Aspect Telecommunications, a telecommunications equipment
     company.
 
(7) Mr. Wadsworth, 38, has been a Director of the Corporation since April 1993.
     Mr. Wadsworth has been Vice President of Hancock Venture Partners, Inc.
     since April 1990, and Managing Director of HarbourVest Partners, LLC since
     January 1997. Mr. Wadsworth is also a Director of Banyan Systems,
     Incorporated.
 
BOARD OF DIRECTORS' MEETINGS AND COMMITTEES
 
     The Board of Directors of the Corporation met four times and took action by
unanimous written consent once during the fiscal year ended December 31, 1998.
The Audit Committee, which oversees the accounting and financial functions of
the Corporation, including matters relating to the appointment and activities of
the Corporation's independent auditors, met once during 1998. Messrs. Burnes and
Kamra are currently members of the Audit Committee. The Compensation Committee,
which determines the compensation and benefits of the Corporation's executive
officers, met two times during 1998. Messrs. Bolander, Burnes, Held and
Wadsworth are currently members of the Compensation Committee. Stockholders
wishing to suggest nominees for election to the Board of Directors should direct
such suggestions to the Clerk of the Corporation at the Corporation's principal
address in accordance with the nomination procedure set forth in the
Corporation's By-Laws. All directors attended at least 75% of the aggregate of
the total number of meetings of the Board of Directors and the total number of
meetings of all committees of the Board on which they served.
 
DIRECTOR COMPENSATION
 
     Directors who are not employees of the Corporation (also referred to as
"outside directors"), who currently consist of Messrs. Bolander, Burnes, Hawk,
Held, Kamra and Wadsworth, do not receive an annual retainer or any fees for
attending regular meetings of the Board of Directors. Directors are reimbursed
for reasonable out-of-pocket expenses incurred in attending such meetings.
Non-employee directors are also eligible for participation in the Corporation's
1997 Non-Employee Director Stock Option Plan.
 
                                        3
<PAGE>   6
 
     Prior to the Corporation's initial public offering, the Corporation granted
non-qualified stock options to directors under its 1995 Stock Plan (the "1995
Plan"). Pursuant to the terms of the 1995 Plan, options granted under the 1995
Plan are exercisable within eight years of the original grant date and generally
vest over a period of four years from the date of grant. As of March 8, 1999,
options to purchase 62,500 shares of Common Stock, at a weighted average
exercise price of $1.90 per share, had been granted to outside directors of the
Corporation under the 1995 Plan, of which options to purchase 58,750 shares of
Common Stock have been exercised and no options to purchase shares of Common
Stock have been canceled. Upon the consummation of a "change in control" of the
Corporation, each stock option agreement governing options granted under the
1995 Plan provides for the acceleration of vesting of the option by eighteen
months. The Corporation's ability to make additional grants or awards under the
1995 Plan was terminated upon the completion of the Corporation's initial public
offering in October 1997; however, the 1995 Plan continues to govern all
options, awards and other grants granted and outstanding under the 1995 Plan.
 
     The 1997 Non-Employee Director Stock Option Plan (the "Non-Employee
Director Plan"), providing for the annual grant of stock options to purchase
shares of Common Stock to outside directors, was adopted by the Board of
Directors in July 1997 and approved by the stockholders on September 9, 1997. A
total of 95,000 shares of Common Stock are reserved for issuance under the
Non-Employee Director Plan.
 
     The Non-Employee Director Plan is administered by the Compensation
Committee of the Board of Directors. Under the Non-Employee Director Plan each
new eligible director will be granted an option to purchase 20,000 shares of
Common Stock upon the director's first appointment or election to the Board of
Directors and each eligible director will be automatically granted an option to
purchase 5,000 shares of Common Stock each year following the final adjournment
of the Corporation's Annual Meeting of Stockholders.
 
     The exercise price of options granted under the Non-Employee Director Plan
will be 100% of the fair market value per share of the Common Stock on the date
the option is granted. Options initially granted to each director under the
Non-Employee Director Plan will become exercisable over a four-year period from
the date of grant. The options will expire on the tenth anniversary of the grant
date. If an optionee ceases to be a director of the Corporation after his or her
option becomes fully exercisable, the option will remain exercisable in
accordance with its terms. If an optionee ceases to be a director of the
Corporation for any reason prior to the time his or her option becomes fully
exercisable, the option will terminate with respect to the shares as to which
the option is not then exercisable and any portion of his or her option which is
vested but has not been exercised may be exercised within sixty days of the date
such director ceased to be a director. In the event of a merger, consolidation
or similar corporate transaction, the vesting of all outstanding options under
the Non-Employee Director Plan will be accelerated so that all outstanding
options are vested and exercisable in full prior to the consummation of such
transaction. If such options are not exercised prior to the consummation of such
transaction, and are not assumed or replaced by the successor entity, such
options will terminate.
 
     As of December 31, 1998, 37,500 options to purchase shares of the
Corporation's Common Stock were outstanding under the Non-Employee Director
Plan.
 
                                        4
<PAGE>   7
 
        SECURITIES OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT
 
     The following table sets forth as of March 8, 1999 information relating to
the beneficial ownership of the Corporation's Common Stock by each Director,
each executive officer named in the Summary Compensation Table on page 7, and by
all directors and executive officers as a group.
 
<TABLE>
<CAPTION>
                                                                AMOUNT AND NATURE     PERCENT OF
                            NAME                                OF OWNERSHIP(1)(2)      CLASS
                            ----                                ------------------    ----------
<S>                                                             <C>                   <C>
John A. Blaeser.............................................          264,332             2.0%
Kevin J. Conklin............................................           46,000               *
Ferdinand Engel.............................................          100,126               *
Gary E. Haroian.............................................           55,195               *
Daniel D. Phillips, Jr......................................           43,484               *
Frederick W.W. Bolander.....................................           57,421(3)            *
Richard M. Burnes, Jr.......................................           49,125               *
Robert C. Hawk..............................................           11,750(4)            *
John Robert Held............................................           22,080(5)            *
Deepak Kamra................................................           17,000(6)            *
Robert M. Wadsworth.........................................            9,750(7)            *
All executive officers and directors as a group (11
  people)(8)................................................          676,265(8)          5.1%
</TABLE>
 
- ---------------
 
* less than 1%
 
(1) Unless otherwise indicated, the named person possesses sole voting and sole
    dispositive power with respect to the shares.
 
(2) Includes shares of Common Stock which have not been issued but which are
    subject to options which either are presently exercisable or will become
    exercisable within 60 days, as follows: Mr. Blaeser, 66,101 shares; Mr.
    Conklin, 23,000 shares; Mr. Engel, 21,632 shares; Mr. Haroian, 31,681
    shares; Mr. Phillips, 28,549 shares; Mr. Bolander, 1,250 shares; Mr. Burnes,
    3,125 shares; Mr. Hawk, 1,250 shares; Mr. Held, 1,250 shares; Mr. Kamra,
    1,250 shares; and Mr. Wadsworth, 1,250 shares.
 
(3) Includes 3,282 shares of restricted stock which vest over a period of four
    years. The Corporation has a right of repurchase with respect to these
    shares upon certain events.
 
(4) Includes 8,750 shares of restricted stock which vest over a period of four
    years. The Corporation has a right of repurchase with respect to these
    shares upon certain events.
 
(5) Includes 8,750 shares of restricted stock which vest over a period of four
    years. The Corporation has a right of repurchase with respect to these
    shares upon certain events.
 
(6) Includes 469 shares of restricted stock which vest over a period of four
    years. The Corporation has a right of repurchase with respect to these
    shares upon certain events.
 
(7) Includes 3,282 shares of restricted stock which vest over a period of four
    years. The Corporation has a right of repurchase with respect to these
    shares upon certain events.
 
(8) The group is comprised of the individuals named in the Summary Compensation
    Table on page 7, the remaining executive officers of the Corporation, and
    those persons who were directors of the Corporation on March 8, 1999.
    Includes 180,338 shares of Common Stock which the directors and executive
    officers as a group have the right to acquire by exercise of stock options
    granted under the Corporation's stock plans.
 
                                        5
<PAGE>   8
 
     Listed below are certain persons who, to the knowledge of the Corporation
on March 8, 1999, own beneficially, more than five percent of the Corporation's
Common Stock outstanding at such date.
 
<TABLE>
<CAPTION>
                                                                AMOUNT AND NATURE    PERCENT OF
           NAME AND ADDRESS OF BENEFICIAL HOLDER                  OF OWNERSHIP         CLASS
- ------------------------------------------------------------    -----------------    ----------
<S>                                                             <C>                  <C>
 
Putnam Investments, Inc.....................................        1,156,412(1)         8.9%
One Post Office Square
Boston, MA 02109
 
Pilgrim Baxter & Associates, Ltd............................          878,942(2)         6.8%
825 Duportail Road
Wayne, PA 19087
 
PNC Bank Corp...............................................          709,500(3)         5.5%
One PNC Plaza
249 Fifth Avenue
Pittsburgh, PA 15265
</TABLE>
 
- ---------------
 
(1) According to a Schedule 13G filed on February 4, 1999. Consists of 1,089,112
     shares owned by Putnam Investment Management, Inc. and 33,600 shares owned
     by the Putnam Advisory Company, Inc., each of which are subsidiaries of
     Putnam Investments, Inc. Each of Putnam Investments, Inc., Putnam
     Investment Management, Inc. and the Putnam Advisory Company, Inc. are
     Investment Advisers registered under Section 203 of the Investment Advisers
     Act of 1940. Pursuant to Rule 13d-4, Putnam Investments, Inc. declares that
     the filing of such Schedule 13G shall not be deemed an admission that it
     is, for the purpose of Section 13(d) or 13(g), the beneficial owner of any
     securities covered by such Schedule 13G and further states that it does not
     have the power to vote or dispose of, or direct the voting or disposition
     of any of such securities.
 
(2) According to a Schedule 13G filed on February 9, 1999. Pilgrim Baxter &
     Associates, Ltd. is an Investment Adviser registered under Section 203 of
     the Investment Advisers Act of 1940.
 
(3) According to a Schedule 13G filed on February 12, 1999. PNC Bank Corp. is an
     Investment Adviser registered under Section 203 of the Investment Advisers
     Act of 1940.
 
SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE
 
     Based on a review of the forms and written representations received by the
Corporation pursuant to Section 16(a) of the Securities Exchange Act of 1934,
the Corporation believes that, with respect to the fiscal year ended December
31, 1998, the directors and executive officers complied with all applicable
Section 16 filing requirements on a timely basis except that Mr. Held failed to
file a required Form 4 with respect to two separate transactions. A timely Form
5 filing was made to correct the two missed filings.
 
                                        6
<PAGE>   9
 
                             EXECUTIVE COMPENSATION
 
     The following Summary Compensation Table sets forth the compensation
received by the Chief Executive Officer and the four other most highly
compensated executive officers of the Corporation for the three fiscal years
most currently ended.
 
                           SUMMARY COMPENSATION TABLE
 
<TABLE>
<CAPTION>
                                                                   LONG-TERM
                                   ANNUAL COMPENSATION       COMPENSATION AWARDS(3)
                               ---------------------------   SECURITIES UNDERLYING       ALL OTHER
NAME AND PRINCIPAL POSITION    YEAR   SALARY(1)   BONUS(2)      OPTIONS/SARS(#)       COMPENSATION(4)
- ----------------------------   ----   ---------   --------   ----------------------   ---------------
<S>                            <C>    <C>         <C>        <C>                      <C>
John A. Blaeser.............   1998   $240,000    $216,000           65,000                   --
  Chief Executive Officer      1997    200,000     160,000           50,000                   --
  and President                1996    175,000      87,500          647,017                   --
Gary E. Haroian(5)..........   1998    170,000     153,000           25,000                   --
  Chief Financial Officer,     1997    133,470     124,800          198,750                   --
  Vice President of Finance,   1996         --          --               --                   --
  Treasurer and Clerk
Ferdinand Engel.............   1998    185,000     166,500           25,000                   --
  Vice President,              1997    165,463     132,001           50,000               $  599
     Engineering
                               1996    156,489      82,500          223,352                1,197
Kevin J. Conklin............   1998    140,000     126,000           25,000                   --
  Vice President, Marketing    1997    127,463      71,122           37,500                  492
                               1996    119,999      44,450          123,384                  977
Daniel D. Phillips, Jr......   1998    165,000     225,389           25,000                   --
  Vice President,              1997    145,463     148,280           50,000                   --
  World Wide Sales             1996    137,417     110,708          214,269                   --
</TABLE>
 
- ---------------
 
(1) The amounts in the "Salary" column represent the annual base salary for each
    of the named executive officers, which is paid semi-monthly.
 
(2) The amounts in the "Bonus" column represent bonuses earned in the year
    during which services were rendered. Mr. Phillips' bonus amounts represent
    commissions earned in each such year based on the shipment of product.
 
(3) The Corporation did not make any restricted stock awards, grant any stock
    appreciation rights or make any long-term incentive payments during fiscal
    1998 to its executive officers.
 
(4) The amounts in the "All Other Compensation" column represent paid insurance
    premiums for disability insurance coverage for the months of January through
    June 1997.
 
(5) Mr. Haroian joined the Corporation in February 1997.
 
                                        7
<PAGE>   10
 
     The following table provides information with respect to stock option
grants by the Corporation to the named executive officers in 1998. The
Corporation did not grant any stock appreciation rights in 1998.
 
                     OPTION/SAR GRANTS IN LAST FISCAL YEAR
 
<TABLE>
<CAPTION>
                                                                                        POTENTIAL REALIZED
                                                                                         VALUE AT ASSUMED
                                              PERCENTAGE OF                               ANNUAL RATES OF
                                 NUMBER OF    TOTAL OPTIONS                                 STOCK PRICE
                                 SECURITIES    GRANTED TO                                APPRECIATION OVER
                                 UNDERLYING     EMPLOYEES     EXERCISE                  THE OPTION TERM(2)
                                  OPTIONS       IN FISCAL       PRICE     EXPIRATION   ---------------------
             NAME                GRANTED(1)       YEAR        ($/SHARE)      DATE         5%         10%
             ----                ----------   -------------   ---------   ----------   --------   ----------
<S>                              <C>          <C>             <C>         <C>          <C>        <C>
John A. Blaeser................     4,255        12.35%        $23.50       4/29/06    $ 47,742   $  114,351
                                   60,745                      $23.50       4/29/06    $681,572   $1,632,482
                                  -------
  Total........................    65,000
Gary E. Haroian................     3,125         4.75%        $23.50       4/29/06    $ 35,064   $   83,983
                                   21,875                      $23.50       4/29/06    $245,442   $  587,877
                                  -------
  Total........................    25,000
Ferdinand Engel................     3,125         4.75%        $23.50       4/29/06    $ 35,064   $   83,983
                                   21,875                      $23.50       4/29/06    $245,442   $  587,877
                                  -------
  Total........................    25,000
Kevin J. Conklin...............     3,125         4.75%        $23.50       4/29/06    $ 35,064   $   83,983
                                   21,875                      $23.50       4/29/06    $245,442   $  587,877
                                  -------
  Total........................    25,000
Daniel D. Phillips, Jr. .......     3,125         4.75%        $23.50       4/29/06    $ 35,064   $   83,983
                                   21,875                      $23.50       4/29/06    $245,442   $  587,877
                                  -------
  Total........................    25,000
</TABLE>
 
- ---------------
(1) Stock options were granted under the Corporation's 1997 Stock Plan at an
    exercise price equal to the fair market value of the Corporation's Common
    Stock on the date of grant. The options have a term of eight years from the
    date of grant. The options generally become exercisable as follows: 25% on
    the first anniversary of the date of grant and quarterly for the remaining
    three years. The options were granted as a single grant comprised of a
    non-qualified stock option and an incentive stock option. For each named
    executive officer, the non-qualified stock option appears first in the
    chart, followed by the incentive stock option.
 
(2) Amounts reported in these columns represent amounts that may be realized
    upon exercise of the options immediately prior to the expiration of their
    term assuming the specified compounded rates of appreciation (5% and 10%) of
    the Corporation's Common Stock over the term of the options. These numbers
    are calculated based on rules promulgated by the Securities and Exchange
    Commission and do not reflect the Corporation's estimate of future stock
    price increases. Actual gains, if any, on stock option exercises and Common
    Stock holdings are dependent on the timing of such exercise and the future
    performance of the Corporation's Common Stock. There can be no assurance
    that the rates of appreciation assumed in this table can be achieved or that
    the amounts reflected will be received by the individuals.
 
                                        8
<PAGE>   11
 
     The following table provides information on stock option exercises in
fiscal 1998 by the named executive officers and the value of such officers'
unexercised options at December 31, 1998.
 
         AGGREGATED OPTION EXERCISES AND FISCAL YEAR-END OPTION VALUES
 
<TABLE>
<CAPTION>
                                                            NUMBER OF SECURITIES
                                                           UNDERLYING UNEXERCISED         VALUE OF UNEXERCISED
                         SHARES ACQUIRED                       OPTIONS HELD AT           IN-THE-MONEY OPTIONS AT
                           UPON OPTION                        DECEMBER 31, 1998             DECEMBER 31, 1998
                            EXERCISE          VALUE      ---------------------------   ---------------------------
         NAME              DURING 1998      REALIZED     EXERCISABLE   UNEXERCISABLE   EXERCISABLE   UNEXERCISABLE
         ----            ---------------   -----------   -----------   -------------   -----------   -------------
<S>                      <C>               <C>           <C>           <C>             <C>           <C>
John A. Blaeser........      431,901       $12,592,084     18,750         311,366       $820,938      $15,369,134
Gary E. Haroian........       51,331       $ 1,484,309        589         143,830       $ 22,235      $ 6,976,887
Ferdinand Engel........      130,869       $ 3,359,602        781         116,702       $ 44,244      $ 5,607,418
Kevin J. Conklin.......       93,500       $ 2,768,926      8,671          83,713       $447,564      $ 3,769,840
Daniel D. Phillips,
  Jr. .................       76,646       $ 1,904,022      6,250         112,006       $235,938      $ 5,341,391
</TABLE>
 
                         COMPENSATION COMMITTEE REPORT
 
PURPOSE OF THE COMPENSATION COMMITTEE
 
     The Compensation Committee of the Corporation's Board of Directors (the
"Committee") has the exclusive authority to establish the level of base salary
payable to the Chief Executive Officer and other executive officers of the
Corporation and to administer the Corporation's 1995 Plan and the Corporation's
1997 Stock Plan. As set forth above, the Corporation's ability to make
additional grants or awards under the 1995 Plan was terminated in October 1997;
however, the 1995 Plan continues to govern all options, awards and other grants
granted and outstanding under the 1995 Plan. In addition, the Committee has the
responsibility for approving the individual variable compensation cash bonus
programs to be in effect for the Chief Executive Officer and other executive
officers. The Committee is comprised entirely of outside directors who have
never served as officers of the Corporation.
 
GENERAL COMPENSATION POLICY
 
     The Committee believes that the compensation programs for executive
officers of the Corporation should be designed to attract, motivate, and retain
talented executives responsible for the success of the Corporation and should be
determined within a competitive framework and based on the achievement of
overall financial results and individual contributions. The Committee's
objectives are to:
 
          (1) Offer a total compensation program that is highly competitive with
     comparable talent at comparable high-growth software companies.
 
          (2) Provide annual variable incentive awards (Cash Bonuses) that take
     into account the Corporation's overall financial performance relative to
     corporate objectives.
 
          (3) Align the financial interests of executive officers with those of
     the stockholders by providing significant equity-based, long term
     stock-based incentive awards.
 
                                        9
<PAGE>   12
 
COMPENSATION COMPONENTS AND PROCESS
 
  BASE SALARY
 
     The base salary for each executive officer is set on the basis of the
responsibilities of the position held, the experience and performance of the
individual, and a review of comparable positions based on surveys of the
industry.
 
  VARIABLE INCENTIVE AWARDS -- CASH BONUSES
 
     The Corporation's Bonus Plan is designed to reward executive officers for
the achievement by the Corporation of its performance objectives. The cash bonus
to be paid to each executive officer is calculated as a percentage of his or her
base salary. A specific formula, based on the revenues and net income of the
Corporation, is in place to calculate the actual incentive payment for each
officer. A compensation target is set for each executive officer based on
compensation targets of comparable positions. In 1998, the Corporation exceeded
its performance targets, and bonuses paid reflected these results.
 
  LONG TERM STOCK-BASED INCENTIVE AWARDS
 
     During fiscal 1998, the Committee made option grants under the 1997 Stock
Plan to Messrs. Blaeser, Haroian, Conklin, Phillips and Engel. Each grant allows
the officer to acquire shares of the Corporation's Common Stock at a fixed price
per share (the market price on the grant date) over a specified period of time.
Each option vests in periodic installments over a four-year period, as specified
in the option agreements applicable to each executive.
 
     Generally, stock options are granted when an executive joins the
Corporation. Additional options are granted on the basis of the individual's
performance, potential for future responsibility and the number of unvested
options held by the individual at the time of the new grant. The grants are
designed to align the interests of executive officers with stockholders and to
provide each executive officer with a significant incentive to manage the
Corporation.
 
CHIEF EXECUTIVE OFFICER COMPENSATION
 
     The annual base salary for the Corporation's Chief Executive Officer is
determined by the Committee, subject to approval of the Board of Directors. The
1998 compensation package of the Corporation's President and Chief Executive
Officer, Mr. Blaeser, consisted of the same benefits program as other executive
officers, including base salary, cash bonus, stock options and other employee
benefit programs. Specifically, a target incentive was established at the
beginning of the year using an agreed-upon formula based on the Corporation's
performance. Each year, the annual incentive plan is reevaluated with new
targets for revenue growth and profitability. The option grants made to Mr.
Blaeser during the 1998 fiscal year were based upon his individual performance
and leadership within the Corporation and were designed to place a significant
portion of his total compensation at risk, because the options will have no
value unless there is appreciation in the value of the Corporation's Common
Stock over the option term.
 
COMPLIANCE WITH INTERNAL REVENUE CODE SECTION 162(m)
 
     In general, under Section 162(m) of the Internal Revenue Code of 1986, as
amended (the "Code"), the Corporation cannot deduct, for federal income tax
purposes, compensation in excess of $1,000,000 paid to certain executive
officers. This deduction limitation does not apply, however, to compensation
that constitutes "qualified performance-based compensation" within the meaning
of Section 162(m) of the Code and the regulations promulgated thereunder. The
Corporation has considered the limitations on deductions imposed
 
                                       10
<PAGE>   13
 
by Section 162(m) of the Code, and it is the Corporation's present intention
that, for so long as it is consistent with its overall compensation objective,
substantially all tax deductions attributable to executive compensation will not
be subject to the deduction limitations of Section 162(m) of the Code.
 
OTHER ELEMENTS OF EXECUTIVE COMPENSATION
 
     Executives are eligible for Corporation-wide medical and dental benefits
and participation in a 401(k) plan under which the Corporation currently
provides no matching contributions. In addition, executives participate in a
Corporation-wide long-term disability insurance program and a group term life
insurance program.
 
                                          COMPENSATION COMMITTEE
 
                                          Robert M. Wadsworth (Chairman)
                                          Frederick W.W. Bolander
                                          Richard M. Burnes, Jr.
                                          John Robert Held
 
                                       11
<PAGE>   14
 
COMPENSATION COMMITTEE INTERLOCK AND INSIDER PARTICIPATION
 
     Messrs. Bolander, Burnes, Held and Wadsworth comprised the Committee for
fiscal year 1998. No member of the Committee was at any time during the past
year an officer or employee of the Corporation or any of its subsidiaries, was
formerly an officer of the Corporation or any of its subsidiaries, or had any
relationship with the Corporation requiring disclosure herein.
 
     During the last year, no executive officer of the Corporation served as a
member of the compensation committee (or other Board committee performing
equivalent functions, or, in the absence of any such committee, the entire
Board) of another entity, one of whose executive officers served as a member of
the Committee or as a director of the Corporation. In addition, during the last
year, no executive officer of the Corporation served on the Board of another
entity, one of whose executive officers served as a member of the Committee.
 
EMPLOYMENT AGREEMENTS
 
     The Corporation has entered into a Management Change in Control Agreement
(the "Management Agreements") with each of John A. Blaeser, Kevin J. Conklin,
Ferdinand Engel, Gary E. Haroian and Daniel D. Phillips, Jr. Pursuant to the
terms of the Management Agreements, each of the foregoing management members
(other than Mr. Blaeser) is entitled to receive a single severance payment in
cash in an amount equal to six months' base annual salary (and equal to twelve
months' base annual salary in the case of Mr. Blaeser) if any such management
member is terminated by the Corporation without cause or such management member
voluntarily terminates his employment with the Corporation for "good reason"
(each a "Termination Event"), in each case within six months of a change in
control of the Corporation. In addition, effective upon a change in control of
the Corporation, the vesting date for each such management member's unvested
options shall be accelerated by a period of 24 months. If within 24 months of a
change in control of the Corporation there is a Termination Event, all of such
management member's remaining unvested options shall become fully vested. Each
such management member has entered into a non-competition agreement with the
Corporation pursuant to which each such management member has agreed following a
change in control of the Corporation not to compete with the Corporation for a
period of six months if such management member has been terminated with or
without cause by the Corporation or has voluntarily terminated his employment
for "good reason."
 
     In addition, certain of John A. Blaeser's option agreements provide for
automatic acceleration of all of his unvested options following a merger,
consolidation, or a sale, conveyance or disposition of all or substantially all
of the assets of the Corporation or if he is no longer a director of the
Corporation, other than by reason of death, disability, or resignation.
 
                                       12
<PAGE>   15
 
                              PERFORMANCE GRAPH(1)
 
     The following graph compares the change in the Corporation's cumulative
total stockholder return in its Common Stock during the period from the
Corporation's initial public offering through December 31, 1998 with the
cumulative total return on the Nasdaq Stock Market -- U.S. Index and the H&Q
Software Sector Index. The comparison assumes $100.00 was invested on October
15, 1997 in the Corporation's Common Stock at the $14.00 initial public offering
price and in each of the foregoing indices and assumes reinvestment of
dividends, if any.
Performance Graph
 
<TABLE>
<CAPTION>
CORPORATION                                                             NASDAQ INDEX                        H&Q INDEX
- -----------                                                             ------------                        ---------
<S>                                                           <C>                                <C>
100                                                                        100.00                             100.00
148.21                                                                      91.21                              91.23
405.36                                                                     127.23                             119.15
</TABLE>
 
- ---------------
(1) This graph is not "soliciting material," is not deemed filed with the
    Securities and Exchange Commission and is not to be incorporated by
    reference in any filing of the Corporation under the Securities Act of 1933
    or the Securities Exchange Act of 1934 whether made before or after the date
    hereof and irrespective of any general incorporation language in any such
    filing.
 
                                       13
<PAGE>   16
 
              PROPOSAL TO APPROVE THE 1997 STOCK PLAN, AS AMENDED
 
PROPOSAL TO APPROVE THE 1997 STOCK PLAN, AS AMENDED
 
     The Corporation's stockholders are being asked to approve the Corporation's
1997 Stock Plan (the "1997 Plan"), as amended. On March 1, 1999, the Board of
Directors amended the 1997 Plan to increase the aggregate number of shares of
Common Stock reserved for issuance thereunder by 1,000,000 shares to 2,500,000
shares and to make certain minor modifications.
 
     The Corporation's management relies on stock options as an essential part
of the compensation packages necessary for the Corporation to attract and retain
experienced officers and employees. The Board of Directors of the Corporation
believes that the increase in the number of shares available under the 1997 Plan
is essential to permit the Corporation's management to continue to provide
long-term, equity-based incentives to present and future key employees.
 
     As of March 8, 1999, only 133,296 shares remained authorized for issuance
under the 1997 Plan. If the increase in the number of shares authorized for
issuance under the 1997 Plan is not approved, the Corporation may become unable
to provide suitable long-term equity based incentives to present and future
employees. The Corporation has not at the present time determined who will
receive the remaining shares of Common Stock that will be authorized for
issuance under the 1997 Plan, as amended.
 
DESCRIPTION OF THE 1997 STOCK PLAN
 
     The 1997 Plan was adopted by the Board of Directors in July 1997 and was
approved by the stockholders of the Corporation on September 9, 1997. On March
12, 1998, the Board of Directors adopted an amendment to the 1997 Plan to
increase the number of shares of Common Stock available for issuance thereunder
by 750,000 shares to 1,500,000 shares and to make certain minor modifications.
The amendment was approved by the stockholders at the Annual Meeting held on
April 30, 1998. On March 1, 1999, the Board of Directors further amended the
1997 Plan as described above. Under the terms of the 1997 Plan, the Corporation
is authorized to grant options that qualify as "incentive stock options"
("ISOs") under Section 422 of the Internal Revenue Code of 1986, as amended (the
"Code") to employees of the Corporation and options that do not qualify as ISOs
("NQOs") (as well as awards of stock ("Awards") and opportunities to make direct
purchases of stock ("Purchases")) to directors, officers and other employees of
and consultants to the Corporation. ISOs and NQOs are referred to hereafter
together as "Stock Options." The complete text of the 1997 Stock Plan, as
amended to date, is attached hereto as Appendix A.
 
     The 1997 Plan is administered by the Compensation Committee of the Board of
Directors. Subject to the provisions of the 1997 Plan, the Compensation
Committee has the authority to select the optionees and determine the terms of
the Stock Options, Awards and Purchases granted under the 1997 Plan, including:
(i) the time or times at which Stock Options, Awards and Purchases may be
granted; (ii) whether Stock Options granted will be ISOs or NQOs; (iii) the
number of shares subject to each Stock Option, Award or Purchase; (iv) when each
Stock Option becomes exercisable; (v) the exercise price of the Stock Option,
which in the case of an ISO cannot be less than the fair market value of the
Common Stock as of the date of grant, or not less than 110% of the fair market
value in the case of ISOs granted to an employee or officer holding 10% or more
of the voting stock of the Corporation; (vi) the duration of the Stock Option;
and (vii) the time, manner and form of payment upon exercise of a Stock Option.
An ISO shall not be transferable by the recipient except by will or by the laws
of descent and distribution. No employee of the Corporation may be granted
options to acquire, in the aggregate, more than 70% of the aggregate number of
shares of Common Stock which may be issued under the 1997 Plan, as amended,
during any fiscal year of the Corporation. Generally, no ISO may be exercised
more than 60 days following termination of employment.
 
                                       14
<PAGE>   17
 
However, in the event that termination is due to death or disability, ISOs are
generally exercisable for a maximum of 180 days after such termination.
 
     As of March 8, 1999, options to purchase 1,310,050 shares of Common Stock
were outstanding and options to purchase 133,296 shares of Common Stock were
available for grant under the 1997 Plan. As of March 8, 1999, the market value
of the shares of Common Stock subject to outstanding options under the 1997 Plan
was $84,170,713.
 
FEDERAL INCOME TAX CONSEQUENCES
 
     The following discussion of United States federal income tax consequences
of the issuance and exercise of options granted under the 1997 Plan, as amended,
and of certain other rights granted under the 1997 Plan, as amended, is based
upon the provisions of the Code as in effect on the date of this Proxy
Statement, current regulations, and existing administrative rulings of the
Internal Revenue Service. It is not intended to be a complete discussion of all
of the federal income tax consequences of the 1997 Plan, as amended, or of the
requirements that must be met in order to qualify for the described tax
treatment.
 
     Incentive Stock Options.  The following general rules are applicable under
current federal income tax law to ISOs under the 1997 Plan, as amended:
 
          1. In general, no taxable income results to the optionee upon the
     grant of an ISO or upon the issuance of shares to him or her upon the
     exercise of the ISO, and no federal income tax deduction is allowed to the
     Corporation upon either the grant or the exercise of an ISO.
 
          2. If shares acquired upon exercise of an ISO are not disposed of
     within (i) two years following the date the ISO was granted or (ii) one
     year following the date the shares are issued to the optionee pursuant to
     the ISO exercise (the "Holding Periods"), the difference between the amount
     realized on any subsequent disposition of the shares and the exercise price
     will generally be treated as capital gain or loss to the Optionee.
 
          3. If shares acquired upon exercise of an ISO are disposed of and the
     optionee does not satisfy the requisite Holding Periods (a "Disqualifying
     Disposition"), then in most cases the lesser of (i) any excess of the fair
     market value of the shares at the time of exercise of the ISO over the
     exercise price or (ii) the actual gain on disposition, will be taxed to the
     optionee as ordinary income in the year of such disposition.
 
          4. In any year that an optionee recognizes ordinary income on a
     Disqualifying Disposition of stock acquired by exercising an ISO, the
     Corporation generally should be entitled to a corresponding deduction for
     federal income tax purposes.
 
          5. The difference between the amount realized by the optionee as the
     result of a Disqualifying Disposition and the sum of (i) the exercise price
     and (ii) the amount of ordinary income recognized under the above rules
     will be treated as capital gain or loss.
 
          6. Capital gain or loss recognized on a disposition of shares will be
     long-term capital gain or loss if the optionee's holding period for the
     shares exceeds one year.
 
          7. An optionee may be entitled to exercise an ISO by delivering shares
     of the Corporation's Common Stock to the Corporation in payment of the
     exercise price, if the optionee's ISO agreement so provides. If an optionee
     exercises an ISO in such fashion, special rules will apply.
 
          8. In addition to the tax consequences described above, the exercise
     of ISOs may result in an "alternative minimum tax" under the Code. The Code
     provides that an "alternative minimum tax" (at a maximum rate of 28%) will
     be applied against a taxable base which is equal to "alternative minimum
 
                                       15
<PAGE>   18
 
     taxable income," reduced by a statutory exemption. In general, the amount
     by which the value of the Common Stock received upon exercise of the ISO
     exceeds the exercise price is included in the optionee's alternative
     minimum taxable income. A taxpayer is required to pay the higher of his or
     her regular tax liability or the alternative minimum tax. A taxpayer who
     pays alternative minimum tax attributable to the exercise of an ISO may be
     entitled to a tax credit against his or her regular tax liability in later
     years.
 
          9. Special rules apply if the Common Stock acquired upon exercise of
     an ISO is subject to vesting, or is subject to certain restrictions on
     resale under federal securities laws applicable to directors, officers or
     10% shareholders.
 
     Non-Qualified Options.  The following general rules are applicable under
current federal income tax law to NQOs under the 1997 Plan, as amended:
 
          1. The optionee generally does not recognize any taxable income upon
     the grant of a NQO, and the Corporation is not entitled to a federal income
     tax deduction by reason of such grant.
 
          2. The optionee generally will recognize ordinary income at the time
     of exercise of a NQO in an amount equal to the excess, if any, of the fair
     market value of the shares on the date of exercise over the exercise price.
     The Corporation may be required to withhold income tax on this amount.
 
          3. When the optionee sells the shares acquired upon exercise of a NQO,
     he or she generally will recognize a capital gain or loss in an amount
     equal to the difference between the amount realized upon the sale of the
     shares and his or her basis in the shares (generally, the exercise price
     plus the amount taxed to the optionee as ordinary income). If the
     optionee's holding period for the shares exceeds one year, such gain or
     loss will be a long-term capital gain or loss.
 
          4. The Corporation generally should be entitled to a corresponding
     federal income tax deduction when ordinary income is recognized by the
     optionee.
 
          5. An optionee may be entitled to exercise a NQO by delivering shares
     of the Corporation's Common Stock to the Corporation in payment of the
     exercise price. If an optionee exercises a NQO in such fashion, special
     rules will apply.
 
          6. Special Rules apply if the Common Stock acquired upon exercise of
     an NQO is subject to vesting, or is subject to certain restrictions on
     resale under federal securities laws applicable to directors, officers or
     10% shareholders.
 
     Awards and Purchases.  The following general rules are applicable under
current federal income tax law to Awards and Purchases under the 1997 Plan, as
amended:
 
          1. Persons receiving Common Stock pursuant to an Award or Purchase
     generally will recognize ordinary income equal to the fair market value of
     the shares received, reduced by any purchase price paid. The Corporation
     should generally be entitled to a corresponding federal income tax
     deduction.
 
          2. When such Common Stock is sold, the seller generally will recognize
     capital gain or loss. Special rules apply if the stock acquired pursuant to
     an Award or Purchase is subject to vesting, or is subject to certain
     restrictions on resale under federal securities laws applicable to
     directors, officers or 10% stockholders.
 
     THE BOARD OF DIRECTORS RECOMMENDS A VOTE FOR THE APPROVAL OF THE 1997 STOCK
PLAN, AS AMENDED.
 
                                       16
<PAGE>   19
 
                     RATIFICATION OF SELECTION OF AUDITORS
 
     The Board of Directors has selected the firm of Arthur Andersen LLP,
independent certified public accountants, to serve as auditors for the fiscal
year ending December 31, 1999. Arthur Andersen LLP has served as the
Corporation's auditors since 1986. It is expected that a member of the firm will
be present at the Annual Meeting of Stockholders with the opportunity to make a
statement if so desired and will be available to respond to appropriate
questions.
 
  THE BOARD OF DIRECTORS RECOMMENDS A VOTE FOR RATIFICATION OF THIS SELECTION.
 
                             STOCKHOLDER PROPOSALS
 
     Proposals of stockholders intended for inclusion in the Corporation's proxy
materials to be furnished to all stockholders entitled to vote at the 2000
Annual Meeting of Stockholders pursuant to SEC Rule 14a-8 must be received at
the Company's principal executive offices not later than December 14, 1999.
 
     Under the Corporation's By-Laws, stockholders who wish to make a proposal
at the 2000 Annual Meeting -- other than one that will be included in the
Corporation's proxy materials -- must notify the Corporation no earlier than
January 27, 2000 and no later than February 27, 2000. If a stockholder who
wishes to present a proposal fails to notify the Corporation by February 27,
2000, the stockholder would not be entitled to present the proposal at the
meeting. If, however, notwithstanding the requirements of the Corporation's
By-laws, the proposal is brought before the meeting, then under the SEC's proxy
rules the proxies solicited by management with respect to the 2000 Annual
Meeting will confer discretionary voting authority with respect to the
stockholder's proposal on the persons selected by management to vote the
proxies. If a stockholder makes a timely notification, the proxies may still
exercise discretionary voting authority under circumstances consistent with the
SEC's proxy rules. In order to minimize controversy as to the date on which a
proposal was received by the Corporation, it is suggested that proponents submit
their proposals by Certified Mail -- Return Receipt Requested.
 
                           EXPENSES AND SOLICITATION
 
     The cost of solicitation of proxies will be borne by the Corporation, and
in addition to soliciting stockholders by mail through its regular employees,
the Corporation may request banks and brokers to solicit their customers who
have stock of the Corporation registered in the names of a nominee and, if so,
will reimburse such banks and brokers for their reasonable out-of-pocket costs.
Solicitation by officers and employees of the Corporation may also be made of
some stockholders in person or by mail, telephone or telegraph following the
original solicitation.
 
                                       17
<PAGE>   20
 
                                                                      APPENDIX A
 
                          CONCORD COMMUNICATIONS, INC.
                                1997 STOCK PLAN
                (AS AMENDED ON MARCH 12, 1998 AND MARCH 1, 1999)
 
     1.  PURPOSE; TERMINATION OF PRIOR PLAN.  The purpose of the 1997 Stock Plan
(the "Plan") is to encourage key employees of Concord Communications, Inc. (the
"Company") and of any present or future parent or subsidiary of the Company
(collectively, "Related Corporations") and other individuals who render services
to the Company or a Related Corporation, by providing opportunities to
participate in the ownership of the Company and its future growth through (a)
the grant of options which qualify as "incentive stock options" ("ISOs") under
Section 422(b) of the Internal Revenue Code of 1986, as amended (the "Code");
(b) the grant of options which do not qualify as ISOs ("Non-Qualified Options");
(c) awards of stock in the Company ("Awards"); and (d) opportunities to make
direct purchases of stock in the Company ("Purchases"). Both ISOs and
Non-Qualified Options are referred to hereafter individually as an "Option" and
collectively as "Options." Options, Awards and authorizations to make Purchases
are referred to hereafter collectively as "Stock Rights." As used herein, the
terms "parent" and "subsidiary" mean "parent corporation" and "subsidiary
corporation," respectively, as those terms are defined in Section 424 of the
Code. The Company's 1995 Stock Plan (the "1995 Stock Plan") is terminated
effective as of October 16, 1997 and henceforth, the Company shall make no
grants under the 1995 Stock Plan. The 1995 Stock Plan shall, however, continue
to govern all options, awards and other grants granted and outstanding under the
1995 Stock Plan.
 
     2.  ADMINISTRATION OF THE PLAN.
 
          A.  BOARD OR COMMITTEE ADMINISTRATION.  The Plan shall be administered
     by the Board of Directors of the Company (the "Board") or, subject to
     paragraph 2(D) (relating to compliance with Section 162(m) of the Code), by
     a committee appointed by the Board of two or more of its members (the
     "Committee"). Hereinafter, all references in this Plan to the "Committee"
     shall mean the Board if no Committee has been appointed. Subject to
     ratification of the grant or authorization of each Stock Right by the Board
     (if so required by applicable state law), and subject to the terms of the
     Plan, the Committee shall have the authority to (i) determine to whom (from
     among the class of employees eligible under paragraph 3 to receive ISOs)
     ISOs shall be granted, and to whom (from among the class of individuals and
     entities eligible under paragraph 3 to receive Non-Qualified Options and
     Awards and to make Purchases) Non-Qualified Options, Awards and
     authorizations to make Purchases may be granted; (ii) determine the time or
     times at which Options or Awards shall be granted or Purchases made; (iii)
     determine the purchase price of shares subject to each Option or Purchase,
     which prices shall not be less than the minimum price specified in
     paragraph 6; (iv) determine whether each Option granted shall be an ISO or
     a Non-Qualified Option; (v) determine (subject to paragraph 7) the time or
     times when each Option shall become exercisable and the duration of the
     exercise period; (vi) determine whether restrictions such as repurchase
     options are to be imposed on shares subject to Options, Awards and
     Purchases and the nature of such restrictions, if any; and (vii) interpret
     the Plan and prescribe and rescind rules and regulations relating to it. If
     the Committee determines to issue a Non-Qualified Option, it shall take
     whatever actions it deems necessary, under Section 422 of the Code and the
     regulations promulgated thereunder, to ensure that such Option is not
     treated as an ISO. The interpretation and construction by the Committee of
     any provisions of the Plan or of any Stock Right granted under it shall be
     final unless otherwise determined by the Board. The Committee may from time
     to time adopt such rules and regulations for carrying out the Plan as it
     may deem best. No member of the Board or of the
 
                                       A-1
<PAGE>   21
 
     Committee shall be liable for any action or determination made in good
     faith with respect to the Plan or any Stock Right granted under it.
 
          B.  COMMITTEE ACTIONS.  The Committee may select one of its members as
     its chairman, and shall hold meetings at such time and places as it may
     determine. A majority of the Committee shall constitute a quorum and acts
     of a majority of the members of the Committee at a meeting at which a
     quorum is present, or acts reduced to or approved in writing by all the
     members of the Committee (if consistent with applicable state law), shall
     be the valid acts of the Committee. From time to time the Board may
     increase the size of the Committee and appoint additional members thereof,
     remove members (with or without cause) and appoint new members in
     substitution therefor, fill vacancies however caused, or remove all members
     of the Committee and thereafter directly administer the Plan.
 
          C.  GRANT OF STOCK RIGHTS TO BOARD MEMBERS.  Notwithstanding the
     provisions of paragraph 2.A., no Stock Rights shall be granted to any
     person who is, at the time of the proposed grant, a member of the Board
     unless such grant is approved by a majority vote of the disinterested
     members of the Board. All grants of Stock Rights to members of the Board
     shall in all respects be made in accordance with the provisions of this
     Plan applicable to other eligible persons. Members of the Board who either
     (i) are eligible to receive grants of Stock Rights pursuant to the Plan or
     (ii) have been granted Stock Rights may vote on any matters affecting the
     administration of the Plan or the grant of any Stock Rights pursuant to the
     Plan, except that no such member shall act upon the granting to himself or
     herself of Stock Rights, but any such member may be counted in determining
     the existence of a quorum at any meeting of the Board during which action
     is taken with respect to the granting to such member of Stock Rights.
     Notwithstanding any other provision of this paragraph 2, in the event the
     Company registers any class of any equity security pursuant to Section 12
     of the Securities Exchange Act of 1934, as amended (the "Exchange Act"),
     any grants to members of the Board of Options made at any time from the
     effective date of such registration until six months after the termination
     of such registration shall be made only by the Board; provided, however,
     that if a majority of the Board is eligible to participate in the Plan or
     in any other stock option or other stock plan of the Company or any of its
     affiliates, or has been so eligible at any time within the preceding year,
     any grant to directors of Options must be made by, or only in accordance
     with the recommendation of, a Committee consisting of three or more
     persons, who may but need not be members of the Board or employees of the
     Company, appointed by the Board but having full authority to act in the
     matter, none of whom is eligible to participate in this Plan or any other
     stock option or other stock plan of the Company or any of its affiliates,
     or has been eligible at any time within the preceding year. The
     requirements imposed by the preceding sentence shall also apply with
     respect to grants to officers who are not also members of the Board. Once
     appointed, the Committee shall continue to serve until otherwise directed
     by the Board.
 
          D.  PERFORMANCE-BASED COMPENSATION.  The Board, in its discretion, may
     take such action as may be necessary to ensure that Stock Rights granted
     under the Plan qualify as "qualified performance-based compensation" within
     the meaning of Section 162(m) of the Code and applicable regulations
     promulgated thereunder ("Performance-Based Compensation"). Such action may
     include, in the Board's discretion, some or all of the following (i) if the
     Board determines that Stock Rights granted under the Plan generally shall
     constitute Performance-Based Compensation, the Plan shall be administered,
     to the extent required for such Stock Rights to constitute
     Performance-Based Compensation, by a Committee consisting solely of two or
     more "outside directors" (as defined in applicable regulations promulgated
     under Section 162(m) of the Code), (ii) if any Non-Qualified Options with
     an exercise price less than the fair market value per share of Common Stock
     are granted under the Plan and the Board determines that such Options
     should constitute Performance-Based Compensation, such options shall be
     made exercisable only upon the attainment of a pre-established, objective
     performance goal established by the
 
                                       A-2
<PAGE>   22
 
     Committee, and such grant shall be submitted for, and shall be contingent
     upon shareholder approval and (iii) Stock Rights granted under the Plan may
     be subject to such other terms and conditions as are necessary for
     compensation recognized in connection with the exercise or disposition of
     such Stock Right or the disposition of Common Stock acquired pursuant to
     such Stock Right, to constitute Performance-Based Compensation.
 
     3.  ELIGIBLE EMPLOYEES AND OTHERS.  ISOs may be granted only to employees
of the Company or any Related Corporation. Non-Qualified Options, Awards and
authorizations to make Purchases may be granted to any employee, officer or
director (whether or not also an employee) or consultant of the Company or any
Related Corporation. The Committee may take into consideration a recipient's
individual circumstances in determining whether to grant a Stock Right. The
granting of any Stock Right to any individual or entity shall neither entitle
that individual or entity to, nor disqualify such individual or entity from,
participation in any other grant of Stock Rights.
 
     4.  STOCK.  The stock subject to Stock Rights shall be authorized but
unissued shares of Common Stock of the Company, par value $.01 per share (the
"Common Stock"), or shares of Common Stock reacquired by the Company in any
manner. The aggregate number of shares which may be issued pursuant to the Plan
is 2,500,000, subject to adjustment as provided in paragraph 13. If any Option
granted under the Plan shall expire or terminate for any reason without having
been exercised in full or shall cease for any reason to be exercisable in whole
or in part or shall be repurchased by the Company, the unpurchased shares of
Common Stock subject to such Option shall again be available for grants of Stock
Rights under the Plan.
 
     No employee of the Company or any Related Corporation may be granted
Options to acquire, in the aggregate, more than 70% of the aggregate number of
shares of Common Stock which may be issued pursuant to the Plan during any
fiscal year of the Company. If any Option granted under the Plan shall expire or
terminate for any reason without having been exercised in full or shall cease
for any reason to be exercisable in whole or in part or shall be repurchased by
the Company, the shares subject to such Option shall be included in the
determination of the aggregate number of shares of Common Stock deemed to have
been granted to such employee under the Plan.
 
     5.  GRANTING OF STOCK RIGHTS.  Stock Rights may be granted under the Plan
at any time on or after October 16, 1997 and prior to October 15, 2007. The date
of grant of a Stock Right under the Plan will be the date specified by the
Committee at the time it grants the Stock Right; provided, however, that such
date shall not be prior to the date on which the Committee acts to approve the
grant.
 
     6.  MINIMUM OPTION PRICE; ISO LIMITATIONS.
 
          A.  PRICE FOR NON-QUALIFIED OPTIONS, AWARDS AND PURCHASES.  Subject to
     paragraph 2(D) (relating to compliance with Section 162(m) of the Code),
     the exercise price per share specified in the agreement relating to each
     Non-Qualified Option granted, and the purchase price per share of stock
     granted in any Award or authorized as a Purchase, under the Plan may be
     less than the fair market value of the Common Stock of the Company on the
     date of grant; provided that, in no event shall such exercise price or such
     purchase price be less than the lesser of (i) the book value per share of
     Common Stock as of the end of the fiscal year of the Company immediately
     preceding the date of such grant, or (ii) 50 percent of the fair market
     value per share of Common Stock on the date of such grant.
 
          B.  PRICE FOR ISOS.  The exercise price per share specified in the
     agreement relating to each ISO granted under the Plan shall not be less
     than the fair market value per share of Common Stock on the date of such
     grant. In the case of an ISO to be granted to an employee owning stock
     possessing more than ten percent (10%) of the total combined voting power
     of all classes of stock of the Company or any Related Corporation, the
     price per share specified in the agreement relating to such ISO shall not
     be less
 
                                       A-3
<PAGE>   23
 
     than one hundred ten percent (110%) of the fair market value per share of
     Common Stock on the date of grant. For purposes of determining stock
     ownership under this paragraph, the rules of Section 424(d) of the Code
     shall apply.
 
          C.  $100,000 ANNUAL LIMITATION ON ISO VESTING.  Each eligible employee
     may be granted Options treated as ISOs only to the extent that, in the
     aggregate under this Plan and all incentive stock option plans of the
     Company and any Related Corporation, ISOs do not become exercisable for the
     first time by such employee during any calendar year with respect to stock
     having a fair market value (determined at the time the ISOs were granted)
     in excess of $100,000. The Company intends to designate any Options granted
     in excess of such limitation as Non-Qualified Options, and the Company
     shall issue separate certificates to the optionee with respect to Options
     that are Non-Qualified Options and Options that are ISOs.
 
          D.  DETERMINATION OF FAIR MARKET VALUE.  If, at the time an Option is
     granted under the Plan, the Company's Common Stock is publicly traded,
     "fair market value" shall be determined as of the date of grant or, if the
     prices or quotes discussed in this sentence are unavailable for such date,
     the last business day for which such prices or quotes are available prior
     to the date of grant and shall mean (i) the average (on that date) of the
     high and low prices of the Common Stock on the principal national
     securities exchange on which the Common Stock is traded, if the Common
     Stock is then traded on a national securities exchange; or (ii) the last
     reported sale price (on that date) of the Common Stock on the Nasdaq
     National Market, if the Common Stock is not then traded on a national
     securities exchange; or (iii) the closing bid price (or average of bid
     prices) last quoted (on that date) by an established quotation service for
     over-the-counter securities, if the Common Stock is not reported on the
     Nasdaq National Market. If the Common Stock is not publicly traded at the
     time an Option is granted under the Plan, "fair market value" shall mean
     the fair value of the Common Stock as determined by the Committee after
     taking into consideration all factors which it deems appropriate,
     including, without limitation, recent sale and offer prices of the Common
     Stock in private transactions negotiated at arm's length.
 
     7.  OPTION DURATION.  Subject to earlier termination as provided in
paragraphs 9 and 10 or in the agreement relating to such Option, each Option
shall expire on the date specified by the Committee, but not more than (i) ten
years from the date of grant in the case of Options generally and (ii) five
years from the date of grant in the case of ISOs granted to an employee owning
stock possessing more than ten percent (10%) of the total combined voting power
of all classes of stock of the Company or any Related Corporation, as determined
under paragraph 6(B). Subject to earlier termination as provided in paragraphs 9
and 10, the term of each ISO shall be the term set forth in the original
instrument granting such ISO, except with respect to any part of such ISO that
is converted into a Non-Qualified Option pursuant to paragraph 16.
 
     8.  EXERCISE OF OPTION.  Subject to the provisions of paragraphs 9 through
12, each Option granted under the Plan shall be exercisable as follows:
 
          A.  VESTING.  The Option shall either be fully exercisable on the date
     of grant or shall become exercisable thereafter in such installments as the
     Committee may specify.
 
          B.  FULL VESTING OF INSTALLMENTS.  Once an installment becomes
     exercisable, it shall remain exercisable until expiration or termination of
     the Option, unless otherwise specified by the Committee.
 
          C.  PARTIAL EXERCISE.  Each Option or installment may be exercised at
     any time or from time to time, in whole or in part, for up to the total
     number of shares with respect to which it is then exercisable.
 
          D.  ACCELERATION OF VESTING.  The Committee shall have the right to
     accelerate the date that any installment of any Option becomes exercisable;
     provided that the Committee shall not, without the consent of an optionee,
     accelerate the permitted exercise date of any installment of any Option
     granted to
                                       A-4
<PAGE>   24
 
     any employee as an ISO (and not previously converted into a Non-Qualified
     Option pursuant to paragraph 16) if such acceleration would violate the
     annual vesting limitation contained in Section 422(d) of the Code, as
     described in paragraph 6(C).
 
     9.  TERMINATION OF EMPLOYMENT.  Unless otherwise specified in the agreement
relating to such ISO, if an ISO optionee ceases to be employed by the Company
and all Related Corporations other than by reason of death or disability as
defined in paragraph 10, no further installments of his or her ISOs shall become
exercisable, and his or her ISOs shall terminate after the passage of 60 days
from the date of termination of his or her employment, but in no event later
than on the specified expiration dates of such ISOs, except to the extent that
such ISOs (or unexercised installments thereof) have been converted into
Non-Qualified Options pursuant to paragraph 16. For purposes of this paragraph
9, a leave of absence with the written approval of the Committee shall not be
considered an interruption of employment under the Plan, provided that such
written approval contractually obligates the Company or any Related Corporation
to continue the employment of the employee after the approved period of absence.
Employment shall also be considered as continuing uninterrupted during any other
bona fide leave of absence (such as those attributable to illness, military
obligations or governmental service) provided that the period of such leave does
not exceed 90 days or, if longer, any period during which such optionee's right
to reemployment is guaranteed by statute or by contract. A bona fide leave of
absence with the written approval of the Committee shall not be considered an
interruption of employment under this paragraph 9, provided that such written
approval contractually obligates the Company or any Related Corporation to
continue the employment of the optionee after the approved period of absence.
ISOs granted under the Plan shall not be affected by any change of employment
within or among the Company and Related Corporations, so long as the optionee
continues to be an employee of the Company or any Related Corporation. Nothing
in the Plan shall be deemed to give any grantee of any Stock Right the right to
be retained in employment or other service by the Company or any Related
Corporation for any period of time.
 
     10.  DEATH; DISABILITY.
 
          A.  DEATH.  If an ISO optionee ceases to be employed by the Company
     and all Related Corporations by reason of his or her death, any ISO owned
     by such optionee may be exercised, to the extent otherwise exercisable on
     the date of death, by the estate, personal representative or beneficiary
     who has acquired the ISO by will or by the laws of descent and
     distribution, at any time prior to the earlier of (i) the specified
     expiration date of the ISO or (ii) 180 days from the date of the optionee's
     death.
 
          B.  DISABILITY.  If an ISO optionee ceases to be employed by the
     Company and all Related Corporations by reason of his or her disability,
     such optionee shall have the right to exercise any ISO held by him or her
     on the date of termination of employment, for the number of shares for
     which he or she could have exercised it on that date, at any time prior to
     the earlier of (i) the specified expiration date of the ISO or (ii) 180
     days from the date of the termination of the optionee's employment. For the
     purposes of the Plan, the term "disability" shall mean "permanent and total
     disability" as defined in Section 22(e)(3) of the Code or any successor
     statute.
 
     11.  ASSIGNABILITY.  No ISO shall be assignable or transferable by the
optionee except by will or by the laws of descent and distribution, and during
the lifetime of the optionee shall be exercisable only by such optionee. Stock
Rights other than ISOs shall be transferable to the extent set forth in the
agreement relating to such Stock Right.
 
     12.  TERMS AND CONDITIONS OF OPTIONS.  Options shall be evidenced by
instruments (which need not be identical) in such forms as the Committee may
from time to time approve. Such instruments shall conform to the terms and
conditions set forth in paragraphs 6 through 11 hereof and may contain such
other provisions as the Committee deems advisable which are not inconsistent
with the Plan, including restrictions applicable to
                                       A-5
<PAGE>   25
 
shares of Common Stock issuable upon exercise of Options. The Committee may
specify that any Non-Qualified Option shall be subject to the restrictions set
forth herein with respect to ISOs, or to such other termination and cancellation
provisions as the Committee may determine. The Committee may from time to time
confer authority and responsibility on one or more of its own members and/or one
or more officers of the Company to execute and deliver such instruments. The
proper officers of the Company are authorized and directed to take any and all
action necessary or advisable from time to time to carry out the terms of such
instruments.
 
     13.  ADJUSTMENTS.  Upon the occurrence of any of the following events, an
optionee's rights with respect to Options granted to such optionee hereunder
shall be adjusted as hereinafter provided, unless otherwise specifically
provided in the written agreement between the optionee and the Company relating
to such Option:
 
          A.  STOCK DIVIDENDS AND STOCK SPLITS.  If the shares of Common Stock
     shall be subdivided or combined into a greater or smaller number of shares
     or if the Company shall issue any shares of Common Stock as a stock
     dividend on its outstanding Common Stock, the number of shares of Common
     Stock deliverable upon the exercise of Options shall be appropriately
     increased or decreased proportionately, and appropriate adjustments shall
     be made in the purchase price per share to reflect such subdivision,
     combination or stock dividend.
 
          B.  CONSOLIDATIONS OR MERGERS.  If the Company is to be consolidated
     with or acquired by another entity in a merger or other reorganization in
     which the holders of the outstanding voting stock of the Company
     immediately preceding the consummation of such event, shall, immediately
     following such event, hold, as a group, less than a majority of the voting
     securities of the surviving or successor entity, or in the event of a sale
     of all or substantially all of the Company's assets or otherwise (each, an
     "Acquisition"), the Committee may take one or more of the following
     actions: (i) provide for the acceleration and/or termination of any time
     period relating to the exercise of the Options, (ii) provide for the
     purchase of the Options, upon the optionee's request, for the amount in
     cash that could have been received upon the exercise of the Options and
     sale of the shares obtained thereby, (iii) adjust the terms of the Options
     in a manner determined by the Committee, (iv) cause the Options to be
     assumed, or new rights substituted therefor, by another entity or (v) make
     such other provision as the Committee may consider equitable and in the
     best interests of the Company.
 
          C.  RECAPITALIZATION OR REORGANIZATION.  In the event of a
     recapitalization or reorganization of the Company (other than a transaction
     described in subparagraph B above) pursuant to which securities of the
     Company or of another corporation are issued with respect to the
     outstanding shares of Common Stock, an optionee upon exercising an Option
     shall be entitled to receive for the purchase price paid upon such exercise
     the securities he or she would have received if he or she had exercised
     such Option prior to such recapitalization or reorganization.
 
          D.  MODIFICATION OF ISOS.  Notwithstanding the foregoing, any
     adjustments made pursuant to subparagraphs A, B or C with respect to ISOs
     shall be made only after the Committee, after consulting with counsel for
     the Company, determines whether such adjustments would constitute a
     "modification" of such ISOs (as that term is defined in Section 424 of the
     Code) or would cause any adverse tax consequences for the holders of such
     ISOs. If the Committee determines that such adjustments made with respect
     to ISOs would constitute a modification of such ISOs or would cause adverse
     tax consequences to the holders, it may refrain from making such
     adjustments.
 
          E.  RESTRICTED SECURITIES.  If any person or entity owning restricted
     Common Stock obtained by exercise of an Option made hereunder receives new
     or additional or different shares or securities ("New Securities") in
     connection with a transaction described in subparagraphs A, B or C above,
     as a result of owning such restricted Common Stock, such New Securities
     shall be subject to all of the conditions and
                                       A-6
<PAGE>   26
 
     restrictions applicable to the restricted Common Stock with respect to
     which such New Securities were issued.
 
          F.  ISSUANCES OF SECURITIES.  Except as expressly provided herein, no
     issuance by the Company of shares of stock of any class, or securities
     convertible into shares of stock of any class, shall affect, and no
     adjustment by reason thereof shall be made with respect to, the number or
     price of shares subject to Options. No adjustments shall be made for
     dividends paid in cash or in property other than securities of the Company.
 
          G.  FRACTIONAL SHARES.  No fractional shares shall be issued under the
     Plan. Any fractional shares which, but for this subparagraph G, would have
     been issued to an optionee pursuant to an Option, shall be deemed to have
     been issued and immediately sold to the Company for their fair market
     value, and the optionee shall receive from the Company cash in lieu of such
     fractional shares.
 
          H.  ADJUSTMENTS.  Upon the happening of any of the events described in
     subparagraphs A, B or C above, the class and aggregate number of shares set
     forth in paragraph 4 hereof that are subject to Stock Rights which
     previously have been or subsequently may be granted under the Plan shall
     also be appropriately adjusted to reflect the events described in such
     subparagraphs. The Committee shall determine the specific adjustments to be
     made under this paragraph 13 and, subject to paragraph 2, its determination
     shall be conclusive.
 
     14.  MEANS OF EXERCISING OPTIONS.  An Option (or any part or installment
thereof) shall be exercised by giving written notice to the Company at its
principal office address, or to such transfer agent as the Company shall
designate. Such notice shall identify the Option being exercised and specify the
number of shares as to which such Option is being exercised, accompanied by full
payment of the purchase price therefor either (a) in United States dollars in
cash or by check, (b) at the discretion of the Committee, through delivery of
shares of Common Stock having a fair market value equal as of the date of the
exercise to the cash exercise price of the Option, (c) at the discretion of the
Committee, by delivery of the optionee's personal recourse note bearing interest
payable not less than annually at no less than 100% of the lowest applicable
Federal rate, as defined in Section 1274(d) of the Code, (d) at the discretion
of the Committee and consistent with applicable law, through the delivery of an
assignment to the Company of a sufficient amount of the proceeds from the sale
of the Common Stock acquired upon exercise of the Option and an authorization to
the broker or selling agent to pay that amount to the Company, which sale shall
be at the participant's direction at the time of exercise, or (e) at the
discretion of the Committee, by any combination of (a), (b), (c) and (d) above.
If the Committee exercises its discretion to permit payment of the exercise
price of an ISO by means of the methods set forth in clauses (b), (c), (d) or
(e) of the preceding sentence, such discretion shall be exercised in writing at
the time of the grant of the ISO in question. The holder of an Option shall not
have the rights of a shareholder with respect to the shares covered by such
Option until the date of issuance of a stock certificate to such holder for such
shares. Except as expressly provided above in paragraph 13 with respect to
changes in capitalization and stock dividends, no adjustment shall be made for
dividends or similar rights for which the record date is before the date such
stock certificate is issued.
 
     15.  TERM AND AMENDMENT OF PLAN.  This Plan was adopted by the Board in
July 1997 and by the stockholders of the Company on September 9, 1997. The Plan
was amended on March 12, 1998 to increase the number of shares authorized for
issuance under the Plan by 750,000 shares to 1,500,000, and such amendment was
approved by the stockholders of the Company at the Annual Meeting held on April
30, 1998. On March 1, 1999, the Board of Directors further amended the Plan to
increase the number of shares authorized for issuance under the Plan by
1,000,000 shares to 2,500,000 shares and to make certain other minor
modifications, subject to approval of the amendment of the Plan by the
stockholders of the Company at the next Meeting of Stockholders. If the approval
of the amendment by the stockholders is not obtained prior
 
                                       A-7
<PAGE>   27
 
to March 1, 2000, any grants of ISOs under the Plan which include shares from
the additional number of shares authorized by the amendment made prior to that
date but subsequent to the date of the amendment will be rescinded. The Plan
shall expire at the end of the day on October 15, 2007 (except as to Options
outstanding on that date). Subject to the provisions of paragraph 5 above,
Options may be granted under the Plan prior to the date of stockholder approval
of the Plan. The Board may terminate or amend the Plan in any respect at any
time, except that, without the approval of the stockholders obtained within 12
months before or after the Board adopts a resolution authorizing any of the
following actions: (a) the total number of shares that may be issued under the
Plan may not be increased (except by adjustment pursuant to paragraph 13); (b)
the provisions of paragraph 3 regarding eligibility for grants of ISOs may not
be modified; (c) the provisions of paragraph 6(B) regarding the exercise price
at which shares may be offered pursuant to ISOs may not be modified (except by
adjustment pursuant to paragraph 13); and (d) the expiration date of the Plan
may not be extended. Except as otherwise provided in this paragraph 15, in no
event may action of the Board or stockholders alter or impair the rights of a
grantee, without such grantee's consent, under any Stock Right previously
granted to such grantee.
 
     16.  MODIFICATIONS OF ISOS; CONVERSION OF ISOS INTO NON-QUALIFIED
OPTIONS.  Subject to paragraph 13(D), without the prior written consent of the
holder of an ISO, the Committee shall not alter the terms of such ISO (including
the means of exercising such ISO) if such alteration would constitute a
modification (within the meaning of Section 424(h)(3) of the Code). The
Committee, at the written request or with the written consent of any optionee,
may in its discretion take such actions as may be necessary to convert such
optionee's ISOs (or any installments or portions of installments thereof) that
have not been exercised on the date of conversion into Non-Qualified Options at
any time prior to the expiration of such ISOs, regardless of whether the
optionee is an employee of the Company or a Related Corporation at the time of
such conversion. Such actions may include, but shall not be limited to,
extending the exercise period of such ISOs. At the time of such conversion, the
Committee (with the consent of the optionee) may impose such conditions on the
exercise of the resulting Non-Qualified Options as the Committee in its
discretion may determine, provided that such conditions shall not be
inconsistent with this Plan. Nothing in the Plan shall be deemed to give any
optionee the right to have such optionee's ISOs converted into Non-Qualified
Options, and no such conversion shall occur until and unless the Committee takes
appropriate action. Upon the taking of such action, the Company shall issue
separate certificates to the optionee with respect to Options that are
Non-Qualified Options and Options that are ISOs. The Committee, with the consent
of the optionee, may also terminate any portion of any ISO that has not been
exercised at the time of such conversion.
 
     17.  APPLICATION OF FUNDS.  The proceeds received by the Company from the
sale of shares pursuant to Options granted and Purchases authorized under the
Plan shall be used for general corporate purposes.
 
     18.  NOTICE TO COMPANY OF DISQUALIFYING DISPOSITION.  By accepting an ISO
granted under the Plan, each optionee agrees to notify the Company in writing
immediately after such optionee makes a Disqualifying Disposition (as described
in Sections 421, 422 and 424 of the Code and regulations thereunder) of any
stock acquired pursuant to the exercise of ISOs granted under the Plan. A
Disqualifying Disposition is generally any disposition occurring on or before
the later of (a) the date two years following the date the ISO was granted or
(b) the date one year following the date the ISO was exercised.
 
     19.  WITHHOLDING OF ADDITIONAL INCOME TAXES.  Upon the exercise of a
Non-Qualified Option, the transfer of a Non-Qualified Stock Option pursuant to
an arm's-length transaction, the grant of an Award, the making of a Purchase of
Common Stock for less than its fair market value, the making of a Disqualifying
Disposition (as defined in paragraph 18), the vesting or transfer of restricted
stock or securities acquired on the exercise of an Option hereunder, or the
making of a distribution or other payment with respect to such stock or
securities, the Company may withhold, or may require the grantee to pay,
additional withholding taxes in respect of amounts that constitute compensation
includible in gross income. The Committee in its
                                       A-8
<PAGE>   28
 
discretion may condition (i) the exercise of an Option, (ii) the transfer of a
Non-Qualified Stock Option, (iii) the grant of an Award, (iv) the making of a
Purchase of Common Stock for less than its fair market value, or (v) the vesting
or transferability of restricted stock or securities acquired by exercising an
Option, on the grantee's making satisfactory arrangement for such withholding.
Such arrangement may include payment by the grantee in cash or by check of the
amount of the withholding taxes or, at the discretion of the Committee, by the
grantee's delivery of previously held shares of Common Stock or the withholding
from the shares of Common Stock otherwise deliverable upon exercise of a Option
shares having an aggregate fair market value equal to the amount of such
withholding taxes.
 
     20.  GOVERNMENTAL REGULATION.  The Company's obligation to sell and deliver
shares of the Common Stock under this Plan is subject to the approval of any
governmental authority required in connection with the authorization, issuance
or sale of such shares. Government regulations may impose reporting or other
obligations on the Company with respect to the Plan. For example, the Company
may be required to send tax information statements to employees and former
employees that exercise ISOs under the Plan, and the Company may be required to
file tax information returns reporting the income received by grantees of
Options in connection with the Plan.
 
     21.  GOVERNING LAW.  The validity and construction of the Plan and the
instruments evidencing Stock Rights shall be governed by the laws of the
Commonwealth of Massachusetts, or the laws of any jurisdiction in which the
Company or its successors in interest may be organized.
 
                                       A-9
<PAGE>   29
 
                                                                      1646-PS-99
<PAGE>   30
                                     PROXY

                          CONCORD COMMUNICATIONS, INC.

       Proxy for Annual Meeting of Stockholders To Be Held April 27, 1999

          This Proxy is Solicited on Behalf of the Board of Directors



The undersigned hereby appoints John A. Blaeser and Gary E. Haroian, and each of
them, attorneys and proxies, with full power of substitution and resubstitution,
to vote at an annual meeting of stockholders of Concord Communications, Inc.
(the "Company") to be held at the offices of the Company, 33 Boston Post Road
West, Marlboro, Massachusetts 01752, on April 27, 1999 at 8:00 a.m., Eastern
time, or at any adjournments or postponements thereof, revoking all previous
proxies, with all powers the undersigned would possess if present, to act upon
the following matters and upon such other business as may properly come before
the meeting or any adjournments thereof.

THIS PROXY WHEN PROPERLY EXECUTED WILL BE VOTED IN THE MANNER DIRECTED HEREIN.
IF NO DIRECTION IS MADE, THIS PROXY WILL BE VOTED FOR PROPOSALS 1,2 AND 3 AND
AUTHORITY WILL BE DEEMED GRANTED UNDER PROPOSAL 4.


                   CONTINUED AND TO BE SIGNED ON REVERSE SIDE

SEE REVERSE                                                          SEE REVERSE
   SIDE                                                                 SIDE
<PAGE>   31
     Please mark
[X]  votes as in
     this example.


1. Election of Directors.

   Nominees: Frederick W.W. Bolander, Deepak Kamra,
             Robert M. Wadsworth


     FOR                      WITHHELD
     ALL    [ ]           [ ] FROM ALL
   NOMINEES                   NOMINEES


 [ ] ______________________________________
     For all nominees except as noted above

     Mark here for address change and note below [ ]

                                                 FOR    AGAINST    ABSTAIN

2. To approve the Company's 1997                 [ ]      [ ]        [ ]
   Stock Plan, as amended.

3. Ratification of Auditors: To ratify the       [ ]      [ ]        [ ]
   selection of the firm Arthur Andersen
   LLP as auditors for the fiscal year
   ending December 31, 1999.

4. Transaction of Other Business: To             [ ]      [ ]        [ ]
   transact such other business as may
   properly come before the meeting or
   any postponements or adjournments
   thereof.

PLEASE VOTE, DATE, SIGN AND RETURN PROMPTLY IN
ENCLOSED ENVELOPE.

Please sign this proxy exactly as your name appears on the books
of the Company. Joint owners should each sign personally.
Trustees and other fiduciaries should indicate the capacity in which
they sign, and where more than one name appears, a majority must
sign.  If a corporation, this signature should be that of an authorized
officer who should state his or her title.


Signature:_______________________  Date:__________________

Signature:_______________________  Date:__________________


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