CIDCO INC
10-Q, 1999-11-15
TELEPHONE & TELEGRAPH APPARATUS
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                UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549


                                    FORM 10-Q

(Mark One)

[ x ] Quarterly  report  pursuant  to Section 13 or 15(d) of the  Securities
      Exchange Act of 1934 for the quarterly period ended September 30, 1999. OR
[   ] Transition  report pursuant to Section 13(d) or 15(d) of the Securities
      Exchange Act of 1934 for the transition period from  ______  to  ________.

                         Commission file number: 0-23296


                               CIDCO INCORPORATED
             (Exact Name of Registrant as Specified in its Charter)

                Delaware                              13-3500734
      (State or other jurisdiction of               (I.R.S. employer
       incorporation or organization)             identification number)


                               220 Cochrane Circle
                              Morgan Hill, CA 95037
              (Address of principal executive offices and zip code)

                                 (408) 779-1162
              (Registrant's telephone number, including area code)


              ----------------------------------------------------


Indicate by check mark whether the Registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  Registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.

                     YES  X             NO
                        -----             -----

The number of shares outstanding of the Registrant's Common Stock on November 9,
1999 was: 13,724,288

================================================================================





                               CIDCO INCORPORATED

                                      INDEX



PART I.    FINANCIAL INFORMATION                                            Page

         ITEM 1. Financial Statements:

                 Balance sheets at September 30, 1999
                    and December 31, 1998 .....................................3

                 Statements of operations for the three and nine months
                    ended September 30, 1999 and 1998 .........................4

                 Statements of cash flows for the nine months
                    ended September 30, 1999 and 1998 .........................5

                 Notes to financial statements ................................6

         ITEM 2. Management's Discussion and Analysis of
                    Financial Condition and Results of Operations .............8

         ITEM 3. Quantitative and Qualitative Disclosure about Market Risks...18

PART II.   OTHER INFORMATION

         ITEM 1. Legal Proceedings ...........................................19

         ITEM 2. Changes in Securities .......................................19

         ITEM 3. Defaults upon Senior Securities .............................19

         ITEM 4. Submission of Matters to a Vote of Security Holders .........19

         ITEM 5. Other Information ...........................................19

         ITEM 6. Exhibits and Reports on Form 8-K ............................19


SIGNATURES ...................................................................20





Part I.       FINANCIAL INFORMATION
Item 1.       Financial Statements


                               CIDCO INCORPORATED
                                 BALANCE SHEETS
                (in thousands, except per share data; unaudited)

                                                   September 30,  December 31,
                                                           1999          1998
                                                     ----------    ----------
ASSETS
Current assets:
   Cash and cash equivalents ......................  $   35,883    $   12,349
   Short-term investments .........................      12,313        13,975
   Accounts receivable, net of allowance
      for doubtful accounts of $2,364 and $1,885 ..      26,823        27,689
   Inventories ....................................      20,650        22,086
   Deferred tax asset .............................          --         1,490
   Income tax refunds receivable ..................          --        18,367
   Other current assets ...........................         686         1,547
                                                     ----------    ----------
      Total current assets ........................      96,355        97,503
Property and equipment, net .......................       7,415         9,691
Other assets ......................................         707           473
                                                     ----------    ----------
                                                     $  104,477    $  107,667
                                                     ==========    ==========
LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
   Accounts payable ...............................  $   10,836    $   12,446
   Accrued liabilities ............................      11,465        14,585
   Accrued taxes payable ..........................          65           234
                                                     ----------    ----------
      Total current liabilities ...................      22,366        27,265
                                                     ----------    ----------
Stockholders' equity:
   Common stock, $.01 par value; 35,000 shares
      authorized, 14,418 and 14,418 shares issued .         144           144
   Treasury stock, at cost (740 and 339 shares) ...      (3,520)       (4,600)
   Additional paid-in capital .....................      88,916        88,916
   Retained earnings ..............................      (3,429)       (4,058)
                                                     ----------    ----------
      Total stockholders' equity ..................      82,111        80,402
                                                     ----------    ----------
                                                     $  104,477    $  107,667
                                                     ==========    ==========


   The accompanying notes are an integral part of these financial statements.






                               CIDCO INCORPORATED
                            STATEMENTS OF OPERATIONS
                (in thousands, except per share data; unaudited)


                                      Three months ended      Nine months ended
                                           September 30,          September 30,
                                      ------------------   --------------------
                                          1999      1998        1999       1998
                                      --------  ---------  ---------  ---------
Sales ............................... $ 36,862  $  31,338  $ 131,165  $ 144,078
Cost of sales .......................   26,196     34,819     95,742    119,865
                                      --------  ---------  ---------  ---------
Gross margin ........................   10,666     (3,481)    35,423     24,213
                                      --------  ---------  ---------  ---------
Operating expenses:
    Research and development ........    2,459      2,200      7,037      9,008
    Selling and marketing ...........    6,847     11,630     20,772     45,044
    General and administrative ......    1,319      1,842      4,377      7,377
    Restructuring ...................       --     17,186         --     19,858
                                      --------  ---------  ---------  ---------
                                        10,625     32,858     32,186     81,287
                                      --------  ---------  ---------  ---------
Income (loss) from operations .......       41    (36,339)     3,237    (57,074)
Other income, net ...................      473      1,006        867      3,438
                                      --------  ---------  ---------  ---------
Income (loss) before income taxes ...      514    (35,333)     4,104    (53,636)
Provision(benefit) for income taxes .       --         --         --     (6,955)
                                      --------  ---------  ---------  ---------
Net income (loss) ................... $    514  $ (35,333) $   4,104  $ (46,681)
                                      ========  =========  =========  =========
Earnings (loss) per share - Basic ... $   0.04  $   (2.51) $    0.30  $   (3.33)
                                      ========  =========  =========  =========
Earnings (loss) per share - Diluted . $   0.03  $   (2.51) $    0.28  $   (3.33)
                                      ========  =========  =========  =========
Common shares outstanding ...........   13,553     14,077     13,574     14,038
                                      ========  =========  =========  =========
Common shares assuming dilution .....   14,870     14,077     14,568     14,038
                                      ========  =========  =========  =========


   The accompanying notes are an integral part of these financial statements.







                           CIDCO INCORPORATED
                        STATEMENTS OF CASH FLOWS
                        (in thousands; unaudited)

                                                             Nine months ended
                                                               September 30,
                                                           --------------------
                                                              1999         1998
                                                           ---------  ---------

 Cash flows provided by (used in) operating activities:
    Net income (loss) ..................................   $   4,104  $ (46,681)
    Adjustments to reconcile net income (loss) to net
        cash provided by (used in) operating activities:
       Depreciation and amortization ...................       4,187      2,238
       Equity in losses of affiliate ...................          --      1,605
       Deferred tax asset ..............................       1,490     (7,199)
       Changes in assets and liabilities:
         Accounts receivable ...........................         866     20,103
         Inventories ...................................       1,436     (8,103)
         Income tax refunds receivable .................      18,367         --
         Other current assets ..........................         861        410
         Other assets ..................................        (234)    (1,123)
         Accounts payable ..............................      (1,610)   (13,227)
         Accrued liabilities ...........................      (3,120)     7,455
         Accrued taxes payable .........................        (169)        --
                                                           ---------  ---------
           Net cash provided by (used in)
              operating activities .....................      26,178    (44,522)
                                                           ---------  ---------
 Cash flows provided by (used in) investing activities:
    Acquisition of property and equipment ..............      (1,911)    (5,322)
    Sale of short-term investments, net ................       1,574     10,454
                                                           ---------  ---------
           Net cash provided by (used in)
              investing activities .....................        (337)     5,132
                                                           ---------  ---------
 Cash flows provided by (used in) financing activities:
    Issuance of Common Stock ...........................         847        865
    Purchase of treasury stock .........................      (3,154)        --
                                                           ---------  ---------
           Net cash provided by (used in)
              financing activities .....................      (2,307)       865
                                                           ---------  ---------
 Net increase (decrease) in cash and cash equivalents ..      23,534    (38,525)
 Cash and cash equivalents at beginning of period ......      12,349     48,253
                                                           ---------  ---------
 Cash and cash equivalents at end of period ............   $  35,883  $   9,728
                                                           =========  =========
 Supplemental disclosure of cash flow information:
    Cash paid for income taxes .........................   $      --  $   1,855
                                                           =========  =========


   The accompanying notes are an integral part of these financial statements.





                          NOTES TO FINANCIAL STATEMENTS


Note 1.      Basis of Presentation

       The accompanying financial information is unaudited,  but, in the opinion
of management,  reflects all  adjustments  (which include only normal  recurring
adjustments)  necessary  to present  fairly the  Company's  financial  position,
operating  results  and  cash  flows  for  those  periods   presented.   Certain
information and footnote  disclosures  normally included in financial statements
prepared in accordance with generally accepted  accounting  principles have been
condensed or omitted pursuant to the rules and regulations of the Securities and
Exchange  Commission.  The financial  information  should be read in conjunction
with the  audited  financial  statements  and notes  thereto  for the year ended
December 31, 1998  included in the  Company's  most recent Annual Report on Form
10-K filed with the Securities and Exchange Commission.  Results for the interim
period are not necessarily indicative of results for the entire year.


Note 2.      Inventories

       Inventories  are  stated  at the  lower  of cost or  market,  cost  being
determined  using the standard cost method (which  approximates  first in, first
out).  The  Company's  inventories  consist of finished  goods and raw materials
purchased for the manufacture of finished goods.

       The components of inventory are as follows (in thousands):

                                                 Sep. 30, 1999    Dec. 31, 1998
                                                 -------------    -------------
 Inventories, net of reserves:
     Finished Goods .............................   $   16,237       $   14,005
     Raw Materials (1) ..........................        4,413            8,081
                                                    ----------       ----------
                                                    $   20,650       $   22,086
                                                    ==========       ==========

(1) A  reserve  of $2,180  and  3,935 (in  thousands)  related  to  i-Phone  raw
materials  has been  included  in  restructuring  as of  September  30, 1999 and
December 31,1998, respectively. See Note 3.


Note 3.        Restructuring

       The Company  incurred a pretax  restructuring  charge of $19.9 million in
1998 due to implementation of several streamlining programs, including combining
certain  marketing  and  operations   functions,   restructuring   research  and
development  activities and discontinuing  certain products,  resulting in asset
write-downs,  lease  termination costs and accrued employee costs. No additional
restructuring costs have been incurred in 1999.

       The following table lists the components of the restructuring accrual for
the quarter ended September 30, 1999:

                                    Employee        Asset
                                       Costs  Write-downs    Leases       Total
(in thousands):                      -------  -----------   -------   ---------
Balance at December 31, 1998 .....   $    60    $   3,935   $  (112)  $   3,883
Actual results for 1999 ..........      (345)      (1,755)      129      (1,971)
                                     -------    ---------   -------   ---------
Balance at September 30, 1999 ....   $  (285)   $   2,180   $    17   $   1,912
                                     =======    =========   =======   =========


Note 4.       Earnings Per Share

       Basic  Earnings  Per Share  ("EPS") is computed  by  dividing  net income
available to common  stockholders  (numerator) by the weighted average number of
common shares outstanding  (denominator)  during the period.  Basic EPS excludes
the dilutive  effect of stock options.  Diluted EPS gives effect to all dilutive
potential common shares  outstanding  during a period. In computing diluted EPS,
the  average  stock  price for the period is used in  determining  the number of
shares assumed to be purchased from exercise of stock options.

       The  following   table  is  a   reconciliation   of  the  numerators  and
denominators of the basic and diluted EPS:

                                        Three Months ended    Nine Months ended
                                              September 30,        September 30,
                                        ------------------   ------------------
                                            1999      1999       1999      1998
                                        --------  --------   --------  --------
Net income (loss) used to compute
     earnings per commonshare ......... $    514  $(35,333)  $  4,104  $(46,681)
                                        ========  ========   ========  ========
Denominator used to compute basic
     earnings (loss) per common share .   13,553    14,077     13,574    14,038
Shares issuable on exercise of
     options(1) .......................    1,317        --        994        --
                                        --------  --------   --------  --------
Denominator used to compute diluted
     earnings (loss) per common share .   14,870    14,077     14,568    14,038
                                        ========  ========   ========  ========
Earnings (loss) per share - Basic ..... $   0.04  $  (2.51)  $   0.30  $  (3.33)
                                        ========  ========   ========  ========
Earnings (loss) per share - Diluted ... $   0.03  $  (2.51)  $   0.28  $  (3.33)
                                        ========  ========   ========  ========

(1) Stock options to purchase 274,084 shares of common stock priced at $12.43 to
$24.95 per share were excluded  because their inclusion  would be  anti-dilutive
for the quarter  ended  September  30, 1999.  Stock  options  outstanding  as of
September 30, 1998 were  excluded  because any stock option  inclusion  would be
anti-dilutive.



<PAGE>


Item 2.      Management's  Discussion and Analysis of Financial Condition
              and Results of Operations

     The following  information  should be read in conjunction  with the interim
financial  statements  and the notes thereto in Part I, Item 1 of this Quarterly
Report.


Historical Background

       CIDCO  Incorporated  (the  "Company"),   a  Delaware   corporation,   was
incorporated  in July 1988 to design,  develop and market  subscriber  telephone
equipment  that would  support  Caller ID,  Caller ID on Call  Waiting and other
intelligent  network  services  (individually  or collectively  "Services") then
being introduced by Regional Bell Operating  Companies ("RBOCs") and independent
telephone  operating  companies,  both domestic and international  (collectively
with RBOCs,  "Telcos").  The Company began operations in 1989, initially funding
its  business  with a  capital  investment  made by its  founders.  Prior to its
initial public  offering,  the Company financed its growth  principally  through
internally generated funds and short-term borrowings. In March 1994, the Company
completed  its initial  public  offering of Common Stock and had two  subsequent
public offerings in 1994 resulting in capital  infusions to the Company totaling
approximately $59.4 million.

       Historically,  the Company's primary sales and distribution channels have
been direct marketing  relationships  with certain Telcos ("Direct  Marketing"),
fulfillment  of Telco  generated  orders  ("Fulfillment"),  wholesale  shipments
directly to Telcos ("Direct to Telco"),  and, to a lesser extent,  international
accounts, retail stores ("Retail"), and original equipment manufacturing ("OEM")
customers.  Direct  Marketing  programs are sales  campaigns  run by the Company
involving the use of consumer  mailings and  telemarketing  to sell Services for
the  Telcos  which  utilize  the  Company's  products  or to sell the  Company's
products directly to the consumer. As part of these programs the Company, acting
as the Telco's "agent," generates an order for Network Services,  such as Caller
ID,  and then  ships an adjunct  product  or a phone  product  to each  customer
"acquired"  through  the  campaign.  Fulfillment  sales  occur when the  Company
receives an order from a Telco and ships the requested  product  directly to the
customer.  In the case of  Fulfillment  sales,  the  Telcos  generate  orders by
performing the marketing activities themselves rather than retaining the Company
to perform such services,  as in Direct  Marketing  programs.  Direct  Marketing
sales totaled 32%, 49%, and 25% of sales in 1998,  1997 and 1996,  respectively.
Fulfillment  sales  accounted for 34%,  35%, and 43% of sales in 1998,  1997 and
1996,  respectively.  Sales through  Direct  Marketing  Service and  Fulfillment
channels  for the  quarter  ended  September  30, 1999 were 37% and 14% of total
sales,  respectively,  and for the nine months ended September 30, 1999 were 59%
and 25% of total sales, respectively.

 Forward-looking statements
       This  Report  contains  forward-looking  statements,  which  reflect  the
Company's  current  views with  respect to future  events,  which may impact the
Company's  results of operations and financial  condition.  In this report,  the
words  "anticipates,"  "believes,"  "expects,"  "intends,"  "future" and similar
expressions   identify   forward-looking   statements.   These   forward-looking
statements are subject to risks and uncertainties  and other factors,  including
those set forth  below  under  the  caption  "Factors  Which May  Affect  Future
Results,"  which could cause actual  future  results to differ  materially  from
historical  results or those described in the  forward-looking  statements.  The
forward-looking  statements  contained in this Report  should be  considered  in
light of these  factors.  Readers are cautioned  not to place undue  reliance on
these forward-looking statements, which speak only as of the date hereof.




Results of Operations

       The following  table sets forth for the periods  indicated the percentage
of sales  represented  by  certain  line  items in the  Company's  Statement  of
Operations:
                                         Three months ended  Nine months ended
                                              September 30,      September 30,
                                         ------------------  -----------------
                                             1999      1998     1999      1998
                                            -----     -----    -----     -----
Sales .................................     100.0%    100.0%   100.0%    100.0%
Cost of sales .........................      71.1     111.1     73.0      83.2
                                            -----     -----    -----     -----
Gross margin ..........................      28.9     (11.1)    27.0      16.8
                                            -----     -----    -----     -----
Operating expenses:
    Research and development ..........       6.7       7.0      5.4       6.3
    Selling and marketing .............      18.5      37.1     15.8      31.3
    General and administrative ........       3.6       5.9      3.3       5.1
    Restructuring .....................        --      54.8       --      13.8
                                            -----     -----    -----     -----
                                             28.8     104.8     24.5      56.5
                                            -----     -----    -----     -----
Income (loss) from operations .........       0.1    (115.9)     2.5     (39.7)
    Other income, net .................       1.3       3.2      0.6       2.4
                                            -----     -----    -----     -----
Income (loss) before income taxes .....       1.4    (112.7)     3.1     (37.3)
Provision (benefit) for income taxes ..       0.0       0.0      0.0      (4.8)
                                            -----     -----    -----     -----
Net income (loss) .....................       1.4%   (112.7)%    3.1%    (32.5)%
                                            =====     =====    =====     =====


 Sales
       Sales are  recognized  upon  shipment of the product to the customer less
reserves  for  anticipated   returns  or,  in  the  case  of  Direct  Marketing,
non-retention  of certain Services  provided by the Telcos,  and customer credit
worthiness.  Sales increased 17.6% to $36.9 million in the third quarter of 1999
from $31.3  million in the third  quarter of 1998.  This  increase  in sales was
mainly due to the increase in wholesale  channel sales of both the Company's new
Internet  appliance,  the  MailStation(TM)1,  and the Company's  CL980  cordless
phone, partially offset by decreased adjunct and corded phone product sales from
both Direct Marketing and Fulfillment  programs.  Sales for the third quarter of
1999 were negatively impacted by two natural disasters.  First,  Hurricane Floyd
caused the  Company's  telemarketing  vendors to close  their  offices  during a
critical  period  for a large  eastern  seaboard  program  for the  quarter  and
resulted in a non-receptive customer base. Then, the earthquake in Taiwan caused
a  manufacturing  delay in a cordless  phone  product  for which the Company had
customer  purchase orders specifying  delivery during the quarter.  In the first
nine months of 1999,  sales decreased 9.0% to $131.1 million from $144.1 million
in the first  nine  months  of 1998.  This  decrease  was  primarily  due to the
decrease in adjunct product sales,  partially offset by the increase in sales of
cordless phone products and the MailStation.  Adjunct product sales decreased to
43% of total  dollar  sales  volume in the first nine months of 1999 from 64% in
the first nine months of 1998,  due to both a 21%  decrease  in average  selling
prices and a 22%  reduction in units sold.  During the same periods  phone sales
increased to 52% of total dollar sales volume from 35% due to a 108% increase in
the number of units sold and a 72% increase in average selling prices.

 Gross margin
       Cost of sales  includes  the cost of finished  goods  purchased  from the
Company's offshore contract  manufacturers,  costs associated with procuring and
warehousing the Company's inventory and royalties payable on licensed technology
used in the Company's products.  Gross margin as a percentage of sales increased
to 29% in the third  quarter of 1999,  from (11)% in the third  quarter of 1998.
For the nine-month  periods ended September 30, 1999 and 1998, gross margin as a
percentage of sales  increased to 27% from 17%,  respectively.  These  increases
were partially due to one-time charges absent in 1999 for obsolete  inventory of
$9.3 million written off in 1998. Excluding one-time charges,  gross margins for
the quarters ended  September 30, 1999 and 1998 were 29% and 19%,  respectively.
This increase was due mainly to product cost reductions as well as higher margin
cordless Network Feature phone sales.  Excluding one-time charges, gross margins
for the nine-month  periods ended  September 30, 1999 and 1998 were 27% and 26%,
respectively.  The Company  expects  gross  margins to vary in the future due to
changes in sales mix by distribution  channel and product mix. For the remainder
of 1999, the Company believes gross margins will range between 20% and 30%.

 Research and development expenses
       Research and  development  expenses  represent  salaries  for  personnel,
associated  benefits  and tooling and  supplies  for  research  and  development
activities.  The  Company's  policy is to expense all research  and  development
expenditures  as incurred except for certain  investments for tooling.  Research
and  development  expenses  increased  to  $2.5  million  in the  quarter  ended
September 30, 1999 from $2.2 million in the third quarter of 1998. This increase
was  primarily  due to  increased  project  spending on new  cordless  telephone
products.  Research and  development  expenses  decreased to $7.0 million in the
nine-month  period ending September 30, 1999 from $9.0 million in the first nine
months of 1998.  This decrease  primarily  resulted  from reduced  headcount and
decreased  spending  on  iPhone(R)2-related  development  projects  due  to  the
discontinuance of the Company's  Internet  Solutions Division as well as overall
expense reductions  related to the restructuring  initiated in the third quarter
of 1998. Research and development expenses as a percentage of sales decreased to
6.7% in the quarter ended September 30, 1999 from 7.0% in the comparable  period
of 1998 and  decreased to 5.4% in the first nine months of 1999 from 6.3% in the
comparable  period of 1998.  The Company  expects that research and  development
expenses will remain at approximately  the same level in absolute dollars during
the remainder of 1999.

 Selling and marketing expenses
       Selling and marketing expenses represent  personnel costs,  telephone and
electronic  data  exchange  expenses,  promotional  costs and  travel  expenses.
Selling and  marketing  expenses  decreased to $6.8 million in the quarter ended
September  30, 1999,  from $11.6  million in the  comparable  period of 1998 and
decreased  to $20.8  million in the nine months  ended  September  30, 1999 from
$45.0  million  in the  comparable  period of 1998.  As a  percentage  of sales,
selling and marketing expenses decreased to 18.5% in the quarter ended September
30,  1999,  from  37.1% in the same  period of 1998.  In the nine  months  ended
September 30, 1999, selling and marketing expenses decreased to 15.8% from 31.3%
of sales. These decreases were due to decreased external marketing costs for the
Company's  Direct  Marketing  programs.  The Company  expects  that  selling and
marketing  expenses  may  increase  slightly  as a  percentage  of sales for the
remainder of 1999 based on the increased volume associated with direct marketing
activities and Direct Marketing programs.

 General and administrative expenses
       General  and  administrative   expenses  represent   primarily  salaries,
benefits  and other  expenses  associated  with the finance  and  administrative
functions of the Company.  General and administrative expenses decreased to $1.3
million  in the  quarter  ended  September  30,  1999 from $1.8  million  in the
comparable period of 1998 and decreased to $4.4 million in the nine months ended
September  30,  1999 from $7.4  million  in the  comparable  period of 1998 as a
result of decreased headcount and related personnel expenses. As a percentage of
sales,  general and  administrative  expenses  decreased  to 3.6% in the quarter
ended September 30, 1999 from 5.9% in the comparable period of 1998. In the nine
months ended September 30, 1999, general and  administrative  expenses decreased
to 3.3% from 5.1% as percentages of sales. The Company believes that general and
administrative  expenditures will remain relatively consistent for the remainder
of 1999, when compared to the first nine months of 1999.

 Restructuring
       The  Company  incurred  no  additional   restructuring   charges  in  the
nine-month  period  ending  September  30,  1999 as  compared  to $19.9  million
incurred in the nine-month period ending September 30, 1998. The Company expects
no further restructuring charges in 1999.

 Provision (benefit) for income taxes
       The Company  recorded no tax provision in the nine months ended September
30, 1999 due to a loss  carry-forward  from 1998.  During the nine months  ended
September 30, 1998,  the benefit for income taxes reflects an effective tax rate
of 13%.

 Liquidity and capital resources
       The Company's cash and cash  equivalents  increased  $23.5 million during
the nine months ended  September 30, 1999  primarily  from cash  generated  from
operations of $26.2 million, the sale of short-term  investments of $1.5 million
and the proceeds  from the issuance of common stock of $0.8  million,  partially
offset by  acquisition  of treasury  stock of $3.2  million and  acquisition  of
property and  equipment of $1.9 million.  Cash  generated by operations of $26.2
million  resulted  primarily  from the  receipt of income  tax  refunds of $18.4
million,  depreciation  and  amortization  of $4.2  million,  net income of $4.1
million,  decreased deferred tax asset of $1.5 million, decreased inventories of
$1.4 million,  decreased accounts receivable of $0.9 million and decreased other
assets of $0.6 million,  partially offset by decreased  accrued  liabilities and
income taxes  payable of $3.3  million and  decreased  accounts  payable of $1.6
million.

       The Company  had working  capital of $74.0  million as of  September  30,
1999, as compared to $70.2 million at December 31, 1998.  The Company's  current
ratio  increased  to 4.3 to 1, as of September  30,  1999,  from 3.6 to 1, as of
December 31, 1998. The average daily sales outstanding rate decreased to 65 days
from 80 days in the third quarter of 1999 over the last quarter of 1998.

       The Company has a line of credit for up to $15 million.  Borrowings under
the line bear  interest  at the  bank's  base rate and the  interest  is payable
monthly.  The bank's  base rate was 8.25% per annum as of  September  30,  1999.
Borrowings  under the line are  secured by  substantially  all of the  company's
assets.  The line is  primarily  used as security  for letters of credit used to
purchase inventory from international  suppliers.  As of September 30, 1999, the
Company had not borrowed any funds under the line.  Letters of credit secured by
this line totaled $8.9 million as of September 30, 1999.

       On January 27, 1999,  the Company  announced  plans to purchase up to two
million shares of its  outstanding  Common Stock.  As of September 30, 1999, the
Company had  repurchased  713,000 shares at an aggregate  purchase price of $3.1
million.

       The Company plans to continue to invest in its infrastructure,  including
information  systems,  to gain  efficiencies and meet the demands of its markets
and customers. The Company believes its remaining 1999 capital expenditures will
be  approximately  $1.0 million.  These capital  expenditures are expected to be
funded from available working capital.  The planned expenditure level is subject
to adjustment as changing economic conditions necessitate.  The Company believes
its  current  cash,  cash  equivalents,  short-term  investments  and  borrowing
capacity  will satisfy the  Company's  working  capital and capital  expenditure
requirements for the next twelve months.




Factors That May Affect Future Results

 Dependence on Telco Services and Maturation of Market
       Approximately 43%, 65% and 84% of the Company's revenues during the first
nine  months of 1999 and the years  1998 and 1997,  respectively,  came from the
Company's sales of Network Feature adjuncts and the balance from Network Feature
phones. The size of the overall market for Network Feature products and Services
is a  function  of the  total  number  of  potential  subscribers  with  Network
Feature-enabled  telephone  lines and the rate of  adoption  of Network  Feature
Services, or the "penetration rate," among those subscribers.  Customer adoption
of Network  Feature  Services  has been in the past,  and likely  will be in the
future,  dependent on a variety of factors,  including  the rate at which Telcos
from time-to-time elect to promote Network Feature Services, the perceived value
of the Services to end users, including the extent to which other end users have
also adopted Network Feature  Services,  and the end user cost for the Services.
There can be no assurances  that Telcos will continue to promote Network Feature
Services, that one or more Network Feature Services will gain market acceptance,
or that in areas where the Services are accepted,  those markets will not become
saturated.  In addition,  even if peak market  penetration  for Network  Feature
Service has not been achieved for the entire United States  market,  one or more
regional markets may become saturated.  Further,  the market for Network Feature
adjunct products may be eroded as Network Feature functionality is designed into
competitively  priced phone products as a standard  feature.  While this adjunct
market decline may increase the market for the Company's Network Feature phones,
this could  increase the Company's  dependence  upon growth of this product line
and there is no assurance that the Company will not see increased competition in
this arena, which could drive down margins and sales.  Declines in demand for or
revenues from Network Feature Services, whether due to reduced promotion of such
Services  by  Telcos,   competition,   market   saturation,   price   reduction,
technological  change or otherwise,  could have a material adverse affect on the
Company's business,  operating results or financial condition.  In addition,  as
penetration  rates for adoption of Network  Feature  Services  increase  towards
projected saturation levels, the expenses, or "cost per order," the Company must
incur in its  Direct  Marketing  arrangements  to  obtain  incremental  end user
adoption of Network Feature Services increases,  which may result in unfavorable
pressures on the Company's profitability.

 Dependence on Telcos; Concentrated Customer Base
       A significant  portion of the Company's  revenues is derived from a small
number of Telcos.  During  the first nine  months of 1999 and the years 1998 and
1997,  respectively,  the percentage of revenue  derived by the Company from its
significant  (greater  than  10%  of  total  sales)  customers  was  74%  (three
customers),  62%  (four  customers)  and 77% (four  customers).  There can be no
assurance  that the Company will retain its current  Telco  customers or that it
will be able to attract  additional  customers.  The Company  generally does not
enter into long term contracts with its Telco or other  customers where on-going
minimum  purchases are required.  Moreover,  the arrangements are typically both
nonexclusive  and  terminable  at will  following  a  specified  notice  period,
generally 20 to 60 days. In addition, these Telco customers may have significant
leverage  over the Company and may try to obtain terms  relatively  favorable to
the customer and/or subsequently  change the terms,  including pricing, on which
the Company and such  customers do business.  If the Company is forced to accept
such  terms  and/or  change  the  terms,  including  pricing,  on  which it does
business,  the Company's operating margins may decline and such decline may have
a material  adverse effect on the Company's  business,  results of operations or
financial condition.

       The Company's sales and operating results are substantially  dependent on
the  extent  of, and the timing  of,  this  relatively  small  number of Telcos'
respective  decisions  to implement  and from  time-to-time  promote  Caller ID,
Caller ID on Call  Waiting  and  other  Network  Services  on a  system-wide  or
regional  basis.  The extent to which the Telcos  determine to implement  and/or
from time-to-time  promote Network Services may be affected by a wide variety of
factors,  including  regulatory  approvals,  technical  requirements,  budgetary
constraints at the Telcos, consolidation among Telcos, market saturation for the
Services, the profitability of the Services to the Telcos, market acceptance for
the Services and other  factors.  The Company  typically has little control over
any of these factors.  There can be no assurances  that the Telcos will continue
to implement  and/or promote Network Feature  Services,  or that the Telcos will
select the  Company's  product  and  program  offerings.  Moreover,  the Company
believes that certain  Telcos have begun to perform for  themselves the customer
acquisition  services  currently  undertaken  by the Company  through its Direct
Marketing programs,  rather than through third parties such as the Company.  The
continuation of this trend among the Telcos could have a material adverse affect
on the Company's business,  results of operations and financial  condition.  The
Company  operates  with  little or no  backlog  and its  quarterly  results  are
substantially  dependent  on the  Telcos'  implementation  and/or  promotion  of
Services on a system wide or regional  basis during each quarter.  The Company's
operating  expenses are based on anticipated sales levels, and a high percentage
of such  expenses  are  relatively  fixed.  As a result,  to the extent that the
Telcos delay the  implementation  and/or  promotion of these Services which were
anticipated for a particular quarter,  the Company's sales and operating results
in that quarter may be materially and adversely affected.

 New Product Introduction; Technological Change
       The telecommunications industry is subject to rapid technological change,
changing customer requirements,  frequent new product introductions and changing
industry standards,  which may render existing products and Services,  obsolete.
The Company's  future success will depend in large part on its ability to timely
develop and  introduce  new  products  and  services  which keep pace with,  and
correctly  anticipate,  these  changes  and  which  meet  new,  evolving  market
standards and changing customer requirements,  as well as its ability to enhance
and improve  existing  products and services.  Product  introductions  and short
product  life cycles  necessitate  high levels of  expenditure  for research and
development.  There can be no assurance that the Company's existing markets will
not be eroded or that the Company  will be able to correctly  anticipate  and/or
timely develop and introduce  products and services which meet the  requirements
of the changing  marketplace or which achieve market acceptance.  If the Company
is unable to develop and introduce  products and services  which timely meet the
changing  requirements  of the marketplace  and achieve market  acceptance,  the
Company's  business,  results  of  operations  or  financial  condition  may  be
materially and adversely affected.

       In  particular,  the Company is seeking to expand its  product  offerings
into a new business area,  Internet/e-mail  appliances,  and expects to devote a
significant  portion of its research and development  resources on enhancing and
further developing its MailStation(TM) product line, "Internet appliances" which
allow electronic  messaging via an easy-to-use  device.  These are significantly
new areas for the Company and its existing  research and  development as well as
sales and marketing personnel.  There can be no assurances that the Company will
be successful in timely developing such products or that, once developed,  there
will be a  significant  market  for such  products.  Moreover,  there  can be no
assurances that the Company's  existing personnel will have the skills necessary
to timely  develop,  market and sell  products  for this  market or that,  if it
becomes  necessary  to do so,  the  Company  will be able to hire the  necessary
skilled personnel to develop, market and/or sell products in these new areas.

       Significant  undetected  errors or delays in new products or releases may
affect market  acceptance  of the  Company's  products and could have a material
adverse  effect on the  Company's  business,  results of operations or financial
condition.  There can be no assurances  that,  despite testing by the Company or
its  customers,  errors  will not be found in new  products  or  releases  after
commencement  of  commercial  shipments,  resulting  in loss of market  share or
failure to achieve market acceptance. Any such occurrences could have a material
adverse  effect on the  Company's  business,  results of operations or financial
condition.   Further,   if  the  Company  were  to  experience   delays  in  the
commercialization  and  introduction of new or enhanced  products,  if customers
were to  experience  significant  problems  with  products or if customers  were
dissatisfied  with  product  functionality  or  performance,  this  could have a
material  adverse  effect on the  Company's  business,  results of operations or
financial condition.

 Fluctuations in Quarterly Revenues and Operating Results
       The  Company  has  experienced  in the past,  and may  experience  in the
future,  significant fluctuations in sales and operating results from quarter to
quarter as a result of a variety of factors,  including the timing of orders for
the  Company's  products  from  Telcos and other  customers;  the success of the
Company's own direct marketing programs, in particular,  deriving adequate sales
volumes while  controlling  related costs;  the addition or loss of distribution
channels or outlets; the impact on adoption rates of changes in monthly end-user
charges  for  Services;   the  timing  and  market  acceptance  of  new  product
introductions  by the  Company  or its  competitors;  increases  in the  cost of
acquiring end-user customers for Services and the resulting effects on operating
expenses;  technical difficulties with Telco Networks;  changes in the Company's
product mix or sales mix by  distribution  channel that may affect sales prices,
margins or both; technological difficulties and resource constraints encountered
in developing,  testing and introducing new products;  uncertainties involved in
the  Company's  entry into markets for new  Services;  disruption  in sources of
supply,   manufacturing  and  product  delivery;   changes  in  material  costs;
regulatory changes;  general economic conditions;  the effect on any part of the
Company's  operation  of naturally  occurring  phenomena,  such as  earthquakes;
competitive  pressures,  including  reductions  in  average  selling  prices and
resulting  erosions of margins;  and other factors.  Accordingly,  the Company's
quarterly  results are  difficult  to predict  until the end of each  particular
quarter,  and delays in product  delivery or closing of expected  sales near the
end  of  a  quarter  can  cause  quarterly  revenues  and  net  income  to  fall
significantly short of anticipated levels. Because of these factors, the Company
believes that period-to-period  comparisons of its results of operations are not
necessarily  meaningful and that such  comparisons  should not be relied upon as
indications of future  performance.  Due to all of the foregoing factors,  it is
likely that in some future  quarters  the  Company's  operating  results will be
below the  expectations of public market analysts and investors.  In such event,
the price of the  Company's  Common Stock would likely be  materially  adversely
affected.

 Need to Develop Alternative Distribution Channels
       Historically,  the  Company's  Telco  customers  have  been  the  primary
distribution channel for the Company's products. However, the Company is seeking
to diversify its  distribution  channels toward  direct-to-end-user,  retail and
other  alternate  distribution  channels  to the  extent  such  channels  do not
conflict  with current  Telco  partnerships,  with the goals of  broadening  the
Company's  market  opportunities  and  adding  predictability  to the  Company's
quarter-by-quarter revenues. In addition, the Company is considering alternative
channels for the marketing and sale of its new MailStation product.  Moving into
these new channels may involve a number of risks, including, among other things,
the  establishment  of new  channel  relationships  and  presence,  the  cost of
creating brand awareness and end-user demand in the new channels,  the viability
of the Company's  product  offerings in the new channels and managing  conflicts
among  different  channels  offering  the  Company's  products.  There can be no
assurance  that the Company will be successful  in  identifying  and  exploiting
alternate distribution channels or in addressing any one or more of these risks.
If the Company is not successful,  it may lose significant  sales  opportunities
and will continue to be substantially dependent upon the Telco channel for sales
of its products.

 Risks Related to Contract Manufacturing; Limited Sources of Supply
       The Company's  products are manufactured for the Company by third parties
that are primarily  located in Malaysia,  China and  Thailand.  The use of third
parties to manufacture  products  involves a number of risks,  including limited
control over  production  facilities  and schedules and the management of supply
chains  for  the   manufactured   products.   Moreover,   reliance  on  contract
manufacturers  in foreign  countries  subjects the Company to risks of political
instability,  financial  instability,   expropriation,   currency  controls  and
exchange  fluctuations,  Year 2000 problems and changes in tax laws, tariffs and
rules. See "Risks Relating to  International  Sales." Many of the key components
used in the Company's products are available either only from single sources or,
even if potentially  available from multiple  sources,  involve  relatively long
lead  times  to  manufacture,  such  that  the  Company  cannot  quickly  obtain
additional supply without incurring  significant  incremental costs. In general,
the Company does not have  long-term  supply  contracts  with its  suppliers and
orders  parts on a purchase  order  basis.  The  Company's  inability  to obtain
sufficient   quantities  of  components  required,  or  to  develop  alternative
manufacturing  capability  if and as  required in the  future,  could  result in
delays or reductions in product  shipments  that could  materially and adversely
affect the Company's business, results of operations and financial condition.

 Dependence on Key Personnel; Hiring and Retention of Employees
       The Company's continued growth and success depend to a significant extent
on the continued  services of its senior  management and other key employees and
its ability to attract and retain highly skilled  technical,  managerial,  sales
and marketing personnel. Competition for such personnel is intense. There can be
no assurance that the Company will be successful in continuously  recruiting new
personnel or in retaining existing personnel. None of the Company's employees is
subject  to a  long-term  employment  agreement.  The  loss of one or  more  key
employees or the Company's  inability to attract additional  qualified employees
or retain other employees could have a material  adverse effect on the Company's
business,  results of  operations  and  financial  condition.  In addition,  the
Company  may  experience  increased  compensation  costs in order to attract and
retain skilled employees.

 Risks Relating to International Sales
       The  Company  has had  relatively  limited  international  sales to date.
However,  the Company believes that international  sales,  particularly in Latin
America,  Asia-Pacific and Europe, may represent an increasing percentage of the
Company's sales in the future.  The Company's future success will depend in part
on its ability to compete in Latin America,  in the Asia-Pacific  region, and in
Europe,   and  this  will  depend  on  the  continuation  of  favorable  trading
relationships between the region and the United States. The Company's entry into
international  markets will likely require significant  management attention and
may require  significant  engineering efforts to adapt the Company's products to
such countries' telephone systems.  Moreover, the rate of customer acceptance of
Network  Feature  Services  in areas  outside  of the  United  States  is highly
uncertain. There can be no assurance that the Company's Network Feature products
will gain meaningful market penetration in target foreign jurisdictions, whether
due to local consumer preferences, local regulatory requirements,  technological
constraints  in the  local  Networks,  the  extent  to which  the  local  Telcos
determine to promote Network Feature Services,  or other factors.  Dependence on
revenues from international sales involves a number of inherent risks, including
new or different  regulations,  economic slowdown and/or downturn in the general
economy  in one or more  local  markets,  international  currency  fluctuations,
general  strikes  or  other   disruptions  in  working   conditions,   political
instability, trade restrictions, changes in tariffs, the difficulties associated
with  staffing  and  managing   international   operations,   generally   longer
receivables  collection  periods,   unexpected  changes  in  or  impositions  of
legislative or regulatory  requirements,  reduced  protection  for  intellectual
property rights in some countries,  potentially  adverse taxes, delays resulting
from difficulty in obtaining  export  licenses for certain  technology and other
trade  barriers.  International  sales  will also be  impacted  by the  specific
economic conditions in each country.

 Management of Infrastructure
       The Company's future success will require,  among other things,  that the
Company  continue  to  improve  its  operating  and  information   systems.   In
particular,  the  Company  must  constantly  seek to improve its order entry and
tracking and product  fulfillment  service  capabilities and systems in order to
retain and/or obtain Telco customers. The failure of the Company to successfully
manage and improve its operating and  information  systems may adversely  affect
both the  Company's  ability to obtain  and/or  retain its Telco  customers  and
accordingly,  could have a material  adverse  effect on the Company's  business,
results of operations or financial condition.

 Competition
       The telecommunications industry is an intensely competitive industry with
several large vendors that develop and market Network Feature products.  Certain
of these vendors have significantly more financial and technical  resources than
the  Company.  The  Company's  competitors  include  in-house  divisions  of the
Company's  current  and  potential  customers,  as  well as  companies  offering
specific  services and large firms. In addition to U.S.  companies,  competitors
for the Company's phone products include both large Asian and European  consumer
electronics  companies  and smaller  Asian and  European  manufacturers.  If the
Company's existing customers perform directly the customer  acquisition services
currently undertaken by the Company through its Direct Marketing programs, or if
potential  customers  retain or increase  internal  capabilities to provide such
services, the Company's business,  results of operations and financial condition
could be adversely affected.  The introduction of new competitive  products into
one or more of the  Company's  various  markets  could have a  material  adverse
effect on the Company's business, results of operations or financial condition.

 Limited Protection of Intellectual Property;
            Risk of Third-Party Claims of Infringement
       The  Company has patent  protection  on certain  aspects of its  existing
technology and also relies on trade secret  protection,  copyrights,  trademarks
and contractual  provisions to protect its proprietary  rights.  There can be no
assurance that the Company's protective measures will be adequate to protect the
Company's  proprietary  rights,  that others have not or will not  independently
develop or otherwise  acquire  equivalent  or superior  technology,  or that the
Company  will not be  required to obtain  royalty-bearing  licenses to use other
intellectual  property  in order  to  utilize  the  inventions  embodied  in its
patents. There also can be no assurance that any patents will be issued pursuant
to the Company's  current or future patent  applications  or that patents issued
pursuant to such applications or any patents the Company currently owns will not
be invalidated,  circumvented or challenged. Moreover, there can be no assurance
that  the  rights  granted  under  any such  patents  will  provide  competitive
advantages to the Company or be adequate to safeguard and maintain the Company's
proprietary  rights.  In  addition,  the laws of certain  countries in which the
Company's  products may from  time-to-time be sold may not protect  intellectual
property rights to the same extent as the laws of the United States.

       Frequent claims and litigation  involving  patent and other  intellectual
property  rights  characterize  the  telecommunications   industry,   like  many
technology-based  industries.  The Company from time to time may be contacted by
third  parties  claiming  that the  Company may be  infringing  patents or other
proprietary rights of third parties.  The Company has in the past and may in the
future  have to seek a license  under such  patents or  proprietary  rights,  or
redesign or modify their  products and processes in order to avoid  infringement
of such rights. There can be no assurance that such a license would be available
on acceptable terms, if at all, or that the Company could so avoid  infringement
of such patents or  proprietary  rights,  in which case the Company's  business,
financial  condition and results of operations could be materially and adversely
affected.  Additionally,  litigation  may be necessary to protect the  Company's
proprietary  rights.  Any claims or litigation  involving the Company's owned or
licensed patents or other intellectual property rights may be time consuming and
costly, or cause product shipment delays,  either of which could have a material
adverse  effect on the Company's  business,  financial  condition and results of
operations.

 Possible Volatility of Stock Price
       The  market  price  of  the  Company's   Common  Stock  has   experienced
significant fluctuations and may continue to fluctuate significantly. The market
price of the Common Stock may be  significantly  affected by factors such as the
announcement  of new  products  or product  enhancements  by the  Company or its
competitors,  technological  innovation  by  the  Company  or  its  competitors,
quarterly variations in the Company's or its competitors' products and services,
changes in revenue  and revenue  growth  rates for the Company as a whole or for
specific geographic areas,  products or product categories,  changes in earnings
estimates by market analysts,  speculation in the press or analyst community and
general  market  conditions  or market  conditions  specific  to the  technology
industry or the telecommunications  industry in particular. The stock prices for
many companies in the technology  sector have experienced wide fluctuations that
often have been unrelated to their operating performance.  Such fluctuations may
adversely affect the market price of the Company's Common Stock.


Year 2000 Compliance

     The  information   provided  below   constitutes  a  "Year  2000  Readiness
Disclosure" for purposes of the Year 2000  Information and Readiness  Disclosure
Act.

       The  Year  2000  problem  arises  from  the use of a  two-digit  field to
identify years in computer programs (for example,  98=1998),  and the assumption
of a single  century,  namely the 1900s. A program  created with this assumption
may read or attempt to read "00" as the year 1900.  If computer  or  information
systems do not correctly  recognize  date  information  when the year changes to
2000, there could be an adverse impact to the operations of a company who is not
sufficiently  prepared. To minimize the possibility and extent of such an impact
to the  Company's  operation,  the Company has put into place a formal Year 2000
Compliance  Project  that  focuses  on four key  readiness  areas:  (1)  product
readiness,   addressing  the  Company's  product  functionality;   (2)  internal
infrastructure   readiness,   addressing   internal   information   systems  and
non-information  technology  systems;  (3) supplier  readiness,  addressing  the
preparedness  of our supplier base; and (4) customer  readiness;  addressing the
preparedness  of our  customer  base.  The  Company  has  appointed  a Year 2000
Compliance Officer,  and for each readiness area, a task force has over the last
several quarters been systematically performing company-wide risk assessment and
contingency planning, conducting testing and remediation, and communicating with
employees, suppliers, customers and third-party business partners to uncover and
resolve  problem areas related to the Year 2000 problem.  Below are overviews of
each  readiness area and the Company's  progress  thereon for becoming ready for
the Year 2000.

 Product Readiness
       The Company has  completed its review of Year 2000 issues with respect to
its product line. The Company's telephones,  telephone adjuncts and accessories,
and other products, with the exception of one product, do not calculate dates or
rely upon software that calculates dates. Any date information that is displayed
on these  products is provided by the Telco  Service  provider  over the Telco's
Network,  and only  month  and day  information  is sent  over the  Network  and
displayed by the products.  Additionally,  the user can set the date information
for two of the Company's current products. In other words, in all but one of the
Company's  products simply display the date information that the Telco provides,
or in some cases,  the date information  that a user inputs.  Accordingly,  Year
2000 issues are not relevant to the functionality of these products. For the one
product that calculates dates, the MailStation,  dates are calculated internally
solely for the purpose of time  stamping  messages sent and received The related
software will, under normal use, record and process calendar dates falling on or
after  January  1,  2000  with  the  same  functionality,   data  integrity  and
performance  as the software  records and processes  calendar dates on or before
December 31, 1999. In any future  products  developed by or for the Company that
may calculate or utilize date information, the Company will take steps to assure
Year 2000 compliance.

 Internal Infrastructure Readiness
       Remediation  of internal  information  systems,  hardware and software is
essentially complete. The Company is currently executing its testing protocol to
verify that all systems are and remain compliant.  The Company is in the process
of completing a few final  upgrades for embedded  systems,  facilities and other
operations.  The vast  majority  of systems  are now  compliant  and the Company
expects all systems to be compliant by November 30, 1999.  Testing will continue
through  the  remainder  of the  year to  verify  that  systems  are and  remain
compliant.

 Supplier Readiness
       This program is focused on minimizing the risk  associated with suppliers
in two areas:  (1) a  supplier's  ability to  continue  providing  products  and
services,  and (2) the Year  2000  compliance  of  suppliers  in their  internal
operations.  The Company has contacted all its material  suppliers.  The Company
has received responses from the vast majority (94%) of its preferred  suppliers.
The  Company  informed  its  suppliers  that it would  reevaluate  its  business
relationship  with any supplier  who either  fails to respond or cooperate  with
this project,  or who fails to certify as to Year 2000 compliance.  The majority
(approximately  80%) of the supplier base has provided  written  assurances that
they  are  compliant.  Non-responsive  or  non-compliant  suppliers  who are not
mission  critical have been placed on "hold," and the company  continues to work
with and seek  alternatives to certain mission  critical  suppliers who have not
certified that they are compliant.

 Customer Readiness
       This  program is  focused  on  minimizing  the risk  associated  with our
customers  in two areas:  (1) a  customer's  ability to  continue  ordering  and
utilizing the Company's products and services,  and (2) the Year 2000 compliance
of customers in their internal operations, especially with respect to Electronic
Data  Interchange  ("EDI") with the Company.  The Company has  contacted all its
significant  customers,  has received  responses  from most of its customers and
anticipates  that the majority of customers will respond and provide the Company
with the requested  information.  The Company is conducting joint testing of EDI
processes and  interfaces  with its principal  customers who have agreed to such
testing. Customer issues that potentially affect the Company's sales of products
and services are targeted to be resolved by November 30, 1999.

 Risk Factors, Costs, Remediation and Contingency Planning
       The  Company's  overall Year 2000 project is currently in the  compliance
verification-testing  phase.  The Company  believes that its greatest  potential
risks  are  associated  with  the  systems  of  the  Company's  suppliers,   and
secondarily,  problems associated with the Company's  infrastructure  needs. For
example, it is possible that infrastructure service providers (e.g., electricity
and/or water providers) may, despite  assurances,  be unable to deliver services
without  interruption  to the  Company's  headquarter  facilities  and/or to the
Company's overseas manufacturers.  For example,  reports indicate that China may
suffer electricity  outages for failure to adequately prepare for the year 2000.
The Company utilizes contract manufacturers in Malaysia,  China and Thailand and
believes  it has  sufficient  product  inventory  to  accommodate  a  short-term
infrastructure  failure in its manufacturer base.  Additionally,  it is possible
that one or more of the  Company's  Telco  customers  may  choose  to defer  the
commencement of programs that they would ordinarily start in the last quarter of
1999 or the first  quarter of 2000 to avoid Year 2000 issues that may arise with
respect to Network  Services.  Such a decision  could have a detrimental  impact
upon the Company's revenue for those quarters.

       With  respect to  suppliers  and  information  systems,  the  Company has
essentially  completed its  remediation  and  contingency  planning,  but cannot
predict whether significant problems will yet be identified.  However,  based on
the  status  of  the  assessments  made  and  remediation  plans  developed  and
implemented  to date,  the  Company  currently  does not believe  that  problems
identified will pose  significant  issues,  or that direct costs associated with
such issues will exceed $1,000,000;  this does not include costs associated with
a shutdown of infrastructure services as described in the prior paragraph, which
the Company believes would most likely constitute the worst case scenario.

       The Company may yet discover  additional  Year 2000 problems,  may not be
able to develop, implement, or test remediation or contingency plans in time, or
may find that the costs of these activities exceed current expectations. In many
cases, the Company will be in a position of relying on assurances from suppliers
and infrastructure  service providers that new and upgraded  information systems
and other  products  will be Year 2000  compliant.  The Company is testing  such
third-party  products  and  services,  but cannot be sure that its tests will be
adequate or that,  if problems  are  identified,  they will be  addressed by the
supplier in a timely and satisfactory way. Because the Company uses a variety of
information  systems and has additional  systems  embedded in its operations and
infrastructure,  it cannot be sure that all of its systems will work together in
a Year 2000-compliant fashion.  Furthermore,  the Company cannot be sure that it
will not  suffer  business  interruptions,  either  because of its own Year 2000
problems or those of its  customers  or suppliers  whose Year 2000  problems may
make it difficult or  impossible  for them to fulfill their  commitments  to the
Company.


Item 3 Quantitative and Qualitative Disclosure About Market Risk

       Management  believes that the market risk  associated  with the Company's
market risk sensitive instruments as of September 30, 1999 is not material,  and
therefore, disclosure is not required.






PART II. OTHER INFORMATION

ITEM 1. Legal Proceedings

     On April 1, 1999,  the  Company  filed a  complaint  against  Active  Voice
Corporation in U.S. District Court primarily  seeking a Declaratory  Judgment of
non-infringement and invalidity of U.S. Patent No. 5,327,493 involving detection
of tones, and secondarily for patent misuse and unfair competition. Active Voice
counter-claimed  for infringement of U.S. Patent No. 5,327,493,  and the Company
amended its complaint to include  infringement  by Active Voice of the Company's
U.S. Patent No.  4,366,348  involving  Caller ID technology.  The case is in the
discovery stage. The Company's  Management  believes that it will prevail in any
litigation,  and that the costs and risks of this litigation are not material to
its operations.

       In the ordinary course of business,  the Company may be involved in other
legal  proceedings.  As of the date  hereof,  the  Company is not a party to any
other pending legal  proceedings  that it believes  will  materially  affect its
financial condition or results of operations.


ITEM 2. Changes in Securities

         None.


ITEM 3. Defaults Upon Senior Securities

         None.


ITEM 4.  Submission of Matters to a Vote of Security Holders

         None.


ITEM 5.  Other Information

         None.


ITEM 6.  Exhibits and Reports on Form 8-K

       (a)    Exhibits
         See Index to Exhibits at page 21 below.

       (b) Reports on Form 8-K.
         The Company  filed no reports on Form 8-K during the three months ended
         September 30, 1999.







                                   SIGNATURES

     Pursuant to the  requirements  of the Securities  Exchange Act of 1934, the
Registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.

                                    CIDCO INCORPORATED


November 12, 1999          By:/s/Paul G. Locklin
     Date                      Paul G. Locklin
                               President and Chief Executive Officer
                               Chairman of the Board of Directors


November 12, 1999              /s/Richard D. Kent
     Date                      Richard D. Kent
                               Chief Financial Officer, Chief Operations
                               Officer, Chief Accounting Officer and
                               Corporate Secretary






                               CIDCO INCORPORATED
                                Index to Exhibits

Exhibits                                                                   Page
    3.1   Amended and Restated Certificate of Incorporation. (1) .........   --
    3.2   Second Amended and Restated By-laws of CIDCO Incorporated
             dated January 26, 1999. (6) .................................   --
    4.1   Amended and Restated Loan and Security Agreement dated March 29,
             1999 between Registrant and Comerica Bank-California. (7) ...   --
    4.2   Rights Agreement dated as of January 27, 1997, between the
             Registrant and United States Trust Company of New York, as
             Rights Agent. (3) ...........................................   --
   10.4   Patent License Agreement dated as of May 1, 1989 between the
             Registrant and American Telephone and Telegraph Company. (1)    --
   10.5   Form of Indemnification Agreement. (1) .........................   --
   10.17  Sublease dated Nov. 18, 1994, between Thoits Bros. and the
             Registrant for 180 Cochrane Circle. (2) .....................   --
   10.18  Lease dated Nov. 1, 1994, between Thoits Bros., Inc. and the
             Registrant for 105 Cochrane Circle, Units A, B, C, D,
             and E. (2) ..................................................   --
   10.20  Registrant's 1994 Directors' Stock Option Plan. (2) ............   --
   10.21  Registrant's 1994 Employee Stock Purchase Plan. (2) ............   --
   10.24  Employment Agreement dated June 28, 1996 between Registrant
             and Ian Laing. (4) ..........................................   --
   10.30  Registrant's Second Amended and Restated 1993 Stock Option
             Plan. (5) ...................................................   --
   10.31  Registrant's Amended and Restated 1998 Stock Option Plan. (5) ..   --
   10.32  Employment Agreement dated June 1, 1998 between Registrant
             and Richard D. Kent. (5) ....................................   --
   10.33  Employment Termination Agreement dated Nov. 12, 1998 between
             Registrant and Daniel L. Eilers. (5) ........................   --
   10.34  Employment Agreement dated Nov. 12, 1998 between Registrant
             and Paul G. Locklin. (6) ....................................   --
   10.35  Employment Agreement dated Sept. 30, 1994 between Registrant
             and Timothy J. Dooley. (6) ..................................   --
   10.39  Employment Agreement dated June 5, 1998 between Registrant
             and William A. Sole. (7) ....................................   --

- -----------------------------------
(1) Incorporated herein by reference to the Company's registration statement on
       Form S-1, File No. 33-74114.
(2) Incorporated herein by reference to the Company's Form 10-K for the year
       ended December 31, 1994.
(3) Incorporated herein by reference to the Company's Form 10-Q for the quarter
       ended March 31, 1997.
(4) Incorporated herein by reference to the Company's Form 10-Q for the quarter
       ended June 30, 1997.
(5) Incorporated herein by reference to the Company's Form 10-Q for the quarter
       ended September 30, 1998.
(6) Incorporated herein by reference to the Company's Form 10-K for the year
       ended December 31, 1998.
(7) Incorporated herein by reference to the Company's Form 10-Q for the quarter
       ended March 31, 1999.



Footnotes
1  MailStation is a trademark of CIDCO Incorporated.
2  iPhone is a registered trademark of InfoGear Technology Corporation.

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