SCANSOURCE INC
S-1/A, 1997-02-28
COMPUTERS & PERIPHERAL EQUIPMENT & SOFTWARE
Previous: VOYAGEUR INVESTMENT TRUST II, 24F-2NT, 1997-02-28
Next: AMERICAN SEPARATE ACCOUNT NO 3, 24F-2NT, 1997-02-28



<PAGE>
 
   
AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON FEBRUARY 28, 1997     
                                                     REGISTRATION NO. 333-20231
- -------------------------------------------------------------------------------
- -------------------------------------------------------------------------------
                      SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C. 20549
                               ----------------
                                
                             AMENDMENT NO. 2     
                                      TO
                                   FORM S-1
                            REGISTRATION STATEMENT
                                     UNDER
                          THE SECURITIES ACT OF 1933
                               ----------------
                               SCANSOURCE, INC.
            (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)
 
     SOUTH CAROLINA                  5045                57-0965380
    (STATE OR OTHER      (PRIMARY STANDARD INDUSTRIAL (I.R.S. EMPLOYER
    JURISDICTION OF       CLASSIFICATION CODE NUMBER)IDENTIFICATION NO.)
    INCORPORATION OR
     ORGANIZATION)
 
                            6 LOGUE COURT, SUITE G
                       GREENVILLE, SOUTH CAROLINA 29615
                                (864) 288-2432
   (ADDRESS, INCLUDING ZIP CODE, AND TELEPHONE NUMBER, INCLUDING AREA CODE,
                 OF REGISTRANT'S PRINCIPAL EXECUTIVE OFFICES)
 
                               JEFFERY A. BRYSON
                            CHIEF FINANCIAL OFFICER
                            6 LOGUE COURT, SUITE G
                       GREENVILLE, SOUTH CAROLINA 29615
                                (864) 288-2432
      (NAME, ADDRESS, INCLUDING ZIP CODE, AND TELEPHONE NUMBER, INCLUDING
                        AREA CODE OF AGENT FOR SERVICE)
 
                               ----------------
                                  COPIES TO:
          G. MARCUS KNIGHT                          J. VAUGHAN CURTIS
 NEXSEN PRUET JACOBS & POLLARD, LLP                   ALSTON & BIRD
        FIRST UNION BUILDING                       ONE ATLANTIC CENTER
    1441 MAIN STREET, SUITE 1500               1201 WEST PEACHTREE STREET
   COLUMBIA, SOUTH CAROLINA 29201                ATLANTA, GA 30309-3424
       PHONE: (803) 253-8245                      PHONE: (404) 881-7000
     FACSIMILE: (803) 253-8277                  FACSIMILE: (404) 881-7777
                               ----------------
  APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC: As soon as
     practicable after the effective date of this Registration Statement.
 
  If any of the securities being registered on this form are to be offered on
a delayed or continuous basis pursuant to Rule 415 under the Securities Act of
1933, check the following box: [_]
 
  If this Form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, check the following box and
list the Securities Act registration number of the earlier effective
registration statement for the same offering: [_]
 
  If this Form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, check the following box and list the registration
statement number of the earlier effective registration statement for the same
offering: [_]
 
  If delivery of the prospectus is expected to be made pursuant to Rule 434,
please check the following box: [_]
                               ----------------
  THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR
DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT
SHALL FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS
REGISTRATION STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH
SECTION 8(A) OF THE SECURITIES ACT OF 1933 OR UNTIL THE REGISTRATION STATEMENT
SHALL BECOME EFFECTIVE ON SUCH DATE AS THE COMMISSION, ACTING PURSUANT TO SAID
SECTION 8(A), MAY DETERMINE.
 
- -------------------------------------------------------------------------------

- -------------------------------------------------------------------------------

<PAGE>
 
                                    PART II
 
                    INFORMATION NOT REQUIRED IN PROSPECTUS
 
ITEM 13. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION.
 
  The expenses (other than underwriting discounts and commissions) in
connection with the issuance and distribution of the securities being
registered, all of which will be paid by the Registrant, are as follows:
 
<TABLE>
   <S>                                                                 <C>
   SEC Registration Fee............................................... $ 11,675
   NASD Filing Fee....................................................    4,353
   Nasdaq NMS Listing Fee.............................................   17,500
   Printing and Engraving Expenses....................................  115,000*
   Legal Fees and Expenses............................................   90,000*
   Accounting Fees and Expenses.......................................   50,000*
   Blue Sky Fees and Expenses.........................................   10,000*
   Transfer Agent and Registrar Fees and Expenses.....................   12,000*
   Miscellaneous Expenses.............................................   89,472*
                                                                       --------
   Total.............................................................. $400,000
                                                                       ========
</TABLE>
- --------
Estimated*
 
ITEM 14.INDEMNIFICATION OF DIRECTORS AND OFFICERS.
 
  Except as hereinafter set forth, there is no statute, charter provision,
bylaw, contract or other arrangement under which any controlling person,
director or officer of the Registrant is insured or indemnified in any manner
against liability which such person may incur in such person's capacity as
such.
 
  Section 33-8-500 et seq. of the South Carolina Business Corporation Act of
1988, as amended (the "South Carolina Act"), provides the Registrant with
broad powers and authority to indemnify its directors and officers and to
purchase and maintain insurance for such purposes and mandates the
indemnification of the Registrant's directors under certain circumstances. The
Registrant's Bylaws also provide the Registrant with the power and authority
to the fullest extent legally permissible under the South Carolina Act to
indemnify its directors and officers, persons serving at the request of the
Registrant or for its benefit as directors or officers of another corporation
and persons serving as the Registrant's employees, representatives or agents
in certain circumstances. Pursuant to such authority and Bylaws provisions,
the Registrant may advance expenses or purchase insurance against certain
liabilities that may be incurred by it and its officers and directors.
Reference is also made to the discussion in the Prospectus under the caption
"Description of Capital Stock--Certain Provisions of Articles and Bylaws."
 
  The Registrant's Amended and Restated Articles of Incorporation contain a
provision which eliminates, to the fullest extent permitted by law, director
liability for monetary damages for breaches of the fiduciary duty of care or
other duties as a director.
 
ITEM 15.RECENT SALES OF UNREGISTERED SECURITIES.
 
  During the period since the incorporation of the Registrant in December
1992, the securities identified below were issued by the Registrant without
registration under the Securities Act. On December 10, 1992, shortly following
its incorporation, the Registrant issued shares of common stock and preferred
stock to the following shareholders for cash consideration of $1.00 per share
of preferred stock and $0.01 per share of common stock, plus the execution by
each of the undersigned (except Datascan Corporation) of a guarantee of a
portion of the Registrant's obligation to Gates/Arrow Distributing, Inc.
(formerly Gates/FA Distributing, Inc.) ("Gates").
 
                                     II-1
<PAGE>
 
<TABLE>
<CAPTION>
                                             NUMBER OF SHARES  NUMBER OF SHARES
SHAREHOLDER                                  OF COMMON STOCK  OF PREFERRED STOCK
- -----------                                  ---------------- ------------------
<S>                                          <C>              <C>
Datascan Corporation........................      50,000                --
Dennis Gates................................          --            90,000
Carl Krezdorn...............................          --            16,667
Irwin Lieber................................          --            50,000
Steven H. Owings............................     200,000           100,000
Eli Oxenhorn................................          --           100,000
Steve Roberson..............................          --            16,666
Janet K. Rollins............................          --            10,000
Ronald A. Seitz.............................          --            16,667
Woodland Partners...........................          --           100,000
</TABLE>
 
  All of the shares listed above were issued pursuant to the exemption from
registration contained in Section 4(2) of the Securities Act of 1933, as
amended (the "Securities Act"). In August 1993, the Registrant repurchased the
50,000 shares of its common stock held by Datascan Corporation for $2.00 per
share.
 
  In December 1992, in connection with its engagement of Gates to provide
various product handling, systems integration, credit line and accounts payable
functions, the Registrant issued to Gates options to purchase 250,000 shares of
the Registrant's common stock at an exercise price of $1.50 per share. In
December 1993, Gates exercised such option and acquired 250,000 shares of the
Registrant's common stock for an aggregate purchase price of $375,000. Such
options and the shares issued upon their exercise were issued pursuant to the
exemption from registration contained in Section 4(2) of the Securities Act. In
March 1996, the Registrant repurchased the 250,000 shares of its common stock
held by Gates for $3.50 per share.
 
  In April 1993, the Registrant issued 52,630 shares of its common stock to
Michael T. Hill in connection with the acquisition by the Registrant of the
assets of Alpha Data Systems, Inc. All of such shares were issued pursuant to
the exemption from registration contained in Section 4(2) of the Securities
Act.
 
  In September 1993, in connection with services rendered and to be rendered in
connection with participation on the Strategic Planning Committee of the Board
of Directors of the Registrant, the Registrant authorized the issuance of
warrants to purchase 50,000 shares of the Registrant's common stock at an
exercise price of $2.00 per share to each of Barry Rubenstein and Eli Oxenhorn.
At the direction of Mr. Rubenstein and Mr. Oxenhorn, such warrants to purchase
an aggregate of 100,000 shares of common stock were issued to Rev-Wood Merchant
Partners, a general partnership of which Mr. Rubenstein and Mr. Oxenhorn are
the sole general partners. Subsequently, such warrants were reissued as
warrants for 50,000 shares to each of Mr. Rubenstein and Mr. Oxenhorn on the
same terms. Such warrants were issued and reissued pursuant to the exemption
from registration contained in 4(2) of the Securities Act, and all shares under
such warrants were registered on Form S-8 filed March 21, 1996.
 
  In January 1994, the Registrant issued one share of its common stock in
exchange for each share of its preferred stock still held of record by each of
the persons to whom shares of such preferred stock were originally issued in
December 1992 as listed above. Such shares of common stock were issued in
exchange for such shares of preferred stock pursuant to the exemption from
registration contained in Section 3(a)(9) of the Securities Act.
 
                                      II-2
<PAGE>
 
ITEM 16(A). EXHIBITS.
 
<TABLE>   
<CAPTION>
 EXHIBIT
 NUMBER      DESCRIPTION
 -------     -----------
 <C>     <C> <S>
 1*      -   Form of Underwriting Agreement.
 3.1     -   Amended and Restated Articles of Incorporation of the Registrant.
             (Incorporated by Reference to Exhibit 3.1 to Registrant's Form SB-
             2 filed with the Commission on February 7, 1994, Registration No.
             33-75026-A).
 3.2     -   Bylaws of the Registrant (Incorporated by Reference to Exhibit 3.2
             to Registrant's Form SB-2 filed with the Commission on February 7,
             1994, Registration No. 33-75026-A).
 4.1     -   Form of Common Stock Certificate (Incorporated by Reference to
             Exhibit 4.1 to Registrant's Form SB-2 filed with the Commission on
             February 7, 1994, Registration No. 33-75026-A).
 5*      -   Opinion of Nexsen Pruet Jacobs & Pollard, LLP.
 10.9    -   Stock Option Agreement dated July 1, 1993 covering stock options
             issued to Michael L. Baur. (Incorporated by Reference to Exhibit
             10.9 to the Registrant's Form SB-2 filed with the Commission on
             February 7, 1994, Registration No. 33-75026-A).
 10.10*  -   1993 Incentive Stock Option Plan (As Amended) of the Registrant
             and Form of Stock Option Agreement.
 10.11   -   1994 Stock Option Plan for Outside Directors of the Registrant and
             Form of Stock Option Agreement. (Incorporated by Reference to
             Exhibit 10.11 to the Registrant's Form SB-2 filed with the
             Commission on February 7, 1994, Registration No. 33-75026-A).
 10.13   -   Stock Option Agreement dated December 30, 1993 covering stock
             options issued to Irwin Lieber. (Incorporated by Reference to
             Exhibit 10.13 to the Registrant's Form SB-2 filed with the
             Commission on February 7, 1994, Registration No. 33-75026-A).
 10.18   -   Agreement to Terminate Distribution Services dated June 24, 1994
             between the Registrant and Gates/FA Distributing, Inc.
             (Incorporated by Reference to Exhibit 99.1 to Registrant's Form 8-
             K filed with the Commission on June 6, 1994).
 10.19   -   Stock Option Agreement dated September 1, 1995 between Globelle,
             Inc., the Registrant, and Dennis Gates. (Incorporated by reference
             to Exhibit 10.19 to the Registrant's Form 10-KSB for the fiscal
             year ended June 30, 1996).
 10.20   -   Letter agreement dated September 1, 1995 between the Registrant
             and Transition Marketing, Inc. (Incorporated by reference to
             Exhibit 10.20 to the Registrant's Form 10-KSB for the fiscal year
             ended June 30, 1996).
 10.21   -   Software License Agreement dated April 18, 1995 between the
             Registrant and Technology Marketing Group, Inc. d/b/a Globelle,
             including letter agreement dated November 22, 1995 between the
             parties with respect to stock options. (Incorporated by reference
             to Exhibit 10.21 to the Registrant's registration statement on
             Form S-3 filed with the Commission on December 29, 1995,
             Registration No. 33-81043).
 10.22   -   Schedule of Material Details of Unit Purchase Option Agreements
             dated March 18, 1994, between the Registrant and each of David M.
             Nussbaum, Robert Gladstone, Roger Gladstone, and Richard
             Buonocoure, including form of letter agreement dated February 7,
             1997 between the parties (Form of Unit Purchase Option Agreement
             incorporated by reference to Exhibit 4.3 to the Registrant's Form
             SB-2 filed with the Commission on March 2, 1994, Registration No.
             33-75026-A).
 10.23*  -   Stock Warrant dated November 29, 1995 from the Registrant to Eli
             Oxenhorn.
 10.24*  -   Stock Warrant dated November 29, 1995 from the Registrant to Barry
             Rubenstein.
 10.25** -   Agreement for Wholesale Financing (Security Agreement) dated April
             8, 1996 between the Registrant and IBM Credit Corporation,
             including letter agreement dated April 17, 1996 between the
             parties.
 10.26*  -   Intercreditor Agreement dated April 8, 1996 among the Registrant,
             IBM Credit Corporation, and Branch Banking and Trust Company.
 10.27*  -   Loan and Security Agreement dated November 25, 1996 between the
             Registrant and Branch Banking and Trust Company.
 10.28*  -   Employment Agreement dated as of January 1, 1997 between the
             Registrant and Steven H. Owings.
</TABLE>    
 
                                      II-3
<PAGE>
 
<TABLE>
<CAPTION>
 EXHIBIT
 NUMBER       DESCRIPTION
 -------      -----------
 <C>      <C> <S>
 10.29*   -   Employment Agreement dated as of January 1, 1997 between the
              Registrant and Michael L. Baur.
 10.30*   -   Employment Agreement dated as of January 1, 1997 between the
              Registrant and Jeffery A. Bryson.
 10.31*   -   Stock Option Agreement dated July 18, 1996 covering stock options
              granted to Steven R. Fischer.
 10.32*   -   Stock Option Agreement dated July 18, 1996 covering stock options
              granted to James G. Foody.
 10.33*   -   Stock Option Agreement dated December 3, 1996 covering stock
              options granted to Steven H. Owings.
 10.34*   -   Stock Option Agreement dated December 3, 1996 covering stock
              options granted to Michael L. Baur.
 10.35**  -   Distribution Agreement dated October 1, 1994 between the
              Registrant and Symbol Technologies, Inc.
    
 10.36*** -   Distribution Agreement dated January 1, 1996 between the
              Registrant and IBM Corporation.     
 10.37*   -   Stock Option Agreement dated January 17, 1997 covering options
              granted to Steven H. Owings.
 10.38*   -   Stock Option Agreement dated January 17, 1997 covering options
              granted to Michael L. Baur.
 10.39*   -   Stock Option Agreement dated January 17, 1997 covering options
              granted to Jeffery A. Bryson.
 11*      -   Statement Re: Computation of Per Share Earnings.
 23.1     -   Consent of KPMG Peat Marwick LLP.
 23.2*    -   Consent of Nexsen Pruet Jacobs & Pollard, LLP (included in their
              opinion filed as Exhibit 5).
 27*      -   Financial Data Schedule.
</TABLE>
- --------
* Previously filed.
** Previously filed. Confidential Treatment pursuant to 17 CFR (S)(S) 200.80,
200.83 and 230.406 and 5 USC (S) 502 has been requested regarding certain
portions of the indicated Exhibit, which portions have been filed separately
with the Commission.
   
*** Revised Exhibit filed herewith. Confidential Treatment pursuant to 17 CFR
(S)(S) 200.80, 200.83 and 230.406 and 5 USC (S) 502 has been requested
regarding certain portions of the indicated Exhibit, which portions have been
filed separately with the Commission.     
 
ITEM 16(B).
 
FINANCIAL STATEMENTS SCHEDULES.
 
  Not Applicable.
 
ITEM 17.
 
UNDERTAKINGS.
 
  (a) Insofar as indemnification for liabilities under the Securities Act may
be permitted to directors, officers and controlling persons of the Registrant
pursuant to the provisions described under Item 24 above, or otherwise, the
Registrant has been advised that in the opinion of the Securities and Exchange
Commission such indemnification is against public policy as expressed in the
Securities Act and is, therefore, unenforceable. In the event that a claim for
indemnification against such liabilities (other than the payment by the
Registrant of expenses incurred or paid by a director, officer or controlling
person of the Registrant in the successful defense of any action, suit or
proceeding) is asserted by such director, officer or controlling person in
connection with the securities being registered, the Registrant will, unless in
the opinion of its counsel the matter has been settled by controlling
precedent, submit to a court of appropriate jurisdiction the question whether
such indemnification is against public policy as expressed in the Securities
Act and will be governed by the final adjudication of such issue.
 
  (b) The undersigned Registrant hereby undertakes that:
 
    (1) For purposes of determining any liability under the Securities Act,
  the information omitted from the form of prospectus filed as part of this
  Registration Statement in reliance upon Rule 430A and contained in a form
  of prospectus filed by the Registrant pursuant to Rule 424(b)(1) or (4), or
  497(h) under the Securities Act shall be deemed to be part of this
  Registration Statement as of the time it was declared effective.
 
    (2) For purposes of determining any liability under the Securities Act,
  each post-effective amendment that contains a form of prospectus shall be
  deemed to be a new registration statement relating to the securities
  offered therein, and the offering of such securities at that time shall be
  deemed to be the initial bona fide offering thereof.
 
                                      II-4

<PAGE>
 
                                  SIGNATURES
   
  Pursuant to the requirements of the Securities Act of 1933, the Registrant
has duly caused this Amendment to Registration Statement to be signed on its
behalf by the undersigned, thereunto duly authorized, in the City of
Greenville, State of South Carolina, on February 28, 1997.     
 
                                          SCANSOURCE, INC.
 
                                                  /s/ Steven H. Owings
                                          By: _________________________________
                                                     STEVEN H. OWINGS
                                              CHAIRMAN OF THE BOARD AND CHIEF
                                                     EXECUTIVE OFFICER
 
 
          
  Pursuant to the requirements of the Securities Act of 1933, this
Registration Statement has been signed by the following persons in the
capacities and on the dates stated.

    
             SIGNATURES                        TITLE                 DATE
 
        /s/ Steven H. Owings           Chairman of the        February 28, 1997
- -------------------------------------   Board, Chief          
          STEVEN H. OWINGS              Executive Officer,            
                                        and Director
                                        (principal
                                        executive officer)
 
        /s/ Jeffery A. Bryson          Chief Financial        February 28, 1997
- -------------------------------------   Officer and          
          JEFFERY A. BRYSON             Treasurer                
                                        (principal
                                        financial and
                                        accounting officer)
 
                  *                    President and          
- -------------------------------------   Director              February 28, 1997
           MICHAEL L. BAUR                                       
 
                  *                    Director                  
- -------------------------------------                         February 28, 1997
          STEVEN R. FISCHER                                       
 
                  *                    Director                 
- -------------------------------------                         February 28, 1997
           JAMES G. FOODY                                        
 
         /s/ Steven H. Owings                                    
- -------------------------------------                         February 28, 1997
       * BY: STEVEN H. OWINGS                                     
(AS ATTORNEY-IN-FACT FOR EACH OF THE
         PERSONS INDICATED)
 
      
 
                                     II-5
<PAGE>
 
                               INDEX TO EXHIBITS
 
<TABLE>   
<CAPTION>
 EXHIBIT
 NUMBER       DESCRIPTION
 -------      -----------
 <C>      <C> <S>                                                           
 1*       -   Form of Underwriting Agreement.
 3.1      -   Amended and Restated Articles of Incorporation of the
              Registrant. (Incorporated by Reference to Exhibit 3.1 to
              Registrant's Form SB-2 filed with the Commission on
              February 7, 1994, Registration No. 33-75026-A).
 3.2      -   Bylaws of the Registrant (Incorporated by Reference to
              Exhibit 3.2 to Registrant's Form SB-2 filed with the
              Commission on February 7, 1994, Registration No. 33-75026-
              A).
 4.1      -   Form of Common Stock Certificate (Incorporated by Reference
              to Exhibit 4.1 to Registrant's Form SB-2 filed with the
              Commission on February 7, 1994, Registration No. 33-75026-
              A).
 5*       -   Opinion of Nexsen Pruet Jacobs & Pollard, LLP.
 10.9     -   Stock Option Agreement dated July 1, 1993 covering stock
              options issued to Michael L. Baur. (Incorporated by
              Reference to Exhibit 10.9 to the Registrant's Form SB-2
              filed with the Commission on February 7, 1994, Registration
              No. 33-75026-A).
 10.10*   -   1993 Incentive Stock Option Plan (As Amended) of the
              Registrant and Form of Stock Option Agreement.
 10.11    -   1994 Stock Option Plan for Outside Directors of the
              Registrant and Form of Stock Option Agreement.
              (Incorporated by Reference to Exhibit 10.11 to the
              Registrant's Form SB-2 filed with the Commission on
              February 7, 1994, Registration No. 33-75026-A).
 10.13    -   Stock Option Agreement dated December 30, 1993 covering
              stock options issued to Irwin Lieber. (Incorporated by
              Reference to Exhibit 10.13 to the Registrant's Form SB-2
              filed with the Commission on February 7, 1994, Registration
              No. 33-75026-A).
 10.18    -   Agreement to Terminate Distribution Services dated June 24,
              1994 between the Registrant and Gates/FA Distributing, Inc.
              (Incorporated by Reference to Exhibit 99.1 to Registrant's
              Form 8-K filed with the Commission on June 6, 1994).
 10.19    -   Stock Option Agreement dated September 1, 1995 between
              Globelle Corporation, the Registrant, and Dennis Gates.
              (Incorporated by reference to Exhibit 10.19 to the
              Registrant's Form 10-KSB for the fiscal year ended June 30,
              1996).
 10.20    -   Letter agreement dated September 1, 1995 between the
              Registrant and Transition Marketing, Inc. (Incorporated by
              reference to Exhibit 10.20 to the Registrant's Form 10-KSB
              for the fiscal year ended June 30, 1996).
 10.21    -   Software License Agreement dated April 18, 1995 between the
              Registrant and Technology Marketing Group, Inc. d/b/a
              Globelle, including letter agreement dated November 22,
              1995 between the parties with respect to stock options.
              (Incorporated by reference to Exhibit 10.21 to the
              Registrant's registration statement on Form S-3 filed with
              the Commission on December 29, 1995, Registration No. 33-
              81043).
 10.22    -   Schedule of Material Details of Unit Purchase Option
              Agreements dated March 18, 1994, between the Registrant and
              each of David M. Nussbaum, Robert Gladstone, Roger
              Gladstone, and Richard Buonocoure, including form of letter
              agreement dated February 7, 1997 between the parties (Form
              of Unit Purchase Option Agreement incorporated by reference
              to Exhibit 4.3 to the Registrant's Form SB-2 filed with the
              Commission on March 2, 1994, Registration No. 33-75026-A).
 10.23*   -   Stock Warrant dated November 29, 1995 from the Registrant
              to Eli Oxenhorn.
 10.24*   -   Stock Warrant dated November 29, 1995 from the Registrant
              to Barry Rubenstein.
 10.25**  -   Agreement for Wholesale Financing (Security Agreement)
              dated April 8, 1996 between the Registrant and IBM Credit
              Corporation, including letter agreement dated April 17,
              1996 between the parties.
 10.26*   -   Intercreditor Agreement dated April 8, 1996 among the
              Registrant, IBM Credit Corporation, and Branch Banking and
              Trust Company.
</TABLE>    
<PAGE>
 
<TABLE>
<CAPTION>
 EXHIBIT
 NUMBER       DESCRIPTION
 -------      -----------
 <C>      <C> <S>                                                           
 10.27*   -   Loan and Security Agreement dated November 25, 1996 between
              the Registrant and Branch Banking and Trust Company.
 10.28*   -   Employment Agreement dated as of January 1, 1997 between
              the Registrant and Steven H. Owings.
 10.29*   -   Employment Agreement dated as of January 1, 1997 between
              the Registrant and Michael L. Baur.
 10.30*   -   Employment Agreement dated as of January 1, 1997 between
              the Registrant and Jeffery A. Bryson.
 10.31*   -   Stock Option Agreement dated July 18, 1996 covering stock
              options granted to Steven R. Fischer.
 10.32*   -   Stock Option Agreement dated July 18, 1996 covering stock
              options granted to James G. Foody.
 10.33*   -   Stock Option Agreement dated December 3, 1996 covering
              stock options granted to Steven H. Owings.
 10.34*   -   Stock Option Agreement dated December 3, 1996 covering
              stock options granted to Michael L. Baur.
 10.35**  -   Distribution Agreement dated October 1, 1994 between the
              Registrant and Symbol Technologies, Inc.
    
 10.36*** -   Distribution Agreement dated January 1, 1996 between the
              Registrant and IBM Corporation.     
 10.37*   -   Stock Option Agreement dated January 17, 1997 covering
              options granted to Steven H. Owings.
 10.38*   -   Stock Option Agreement dated January 17, 1997 covering
              options granted to Michael L. Baur.
 10.39*   -   Stock Option Agreement dated January 17, 1997 covering
              options granted to Jeffrey A. Bryson.
 11*      -   Statement Re: Computation of Per Share Earnings.
 23.1     -   Consent of KPMG Peat Marwick LLP.
 23.2*    -   Consent of Nexsen Pruet Jacobs & Pollard, LLP (included in
              their opinion filed as Exhibit 5).
 27*      -   Financial Data Schedule.
</TABLE>
- --------
* Previously filed.
 
** Previously filed. Confidential Treatment pursuant to 17 CFR (S)(S) 200.80,
200.83 and 230.406 and 5 USC (S) 502 has been requested regarding certain
portions of the indicated Exhibit, which portions have been filed separately
with the Commission.
   
*** Revised Exhibit filed herewith. Confidential Treatment pursuant to 17 CFR
(S)(S) 200.80, 200.83 and 230.406 and 5 USC (S) 502 has been requested
regarding certain portions of the indicated Exhibit, which portions have been
filed separately with the Commission.     

<PAGE>
 
                                 EXHIBIT 10.36
                                 -------------

              DISTRIBUTION AGREEMENT DATED JANUARY 1, 1996 BETWEEN
                      THE REGISTRANT AND IBM CORPORATION*





- -----------------------
* Confidential Treatment pursuant to 17 CFR (S)(S) 200.80, 200.83, and 230.406
and 5 USC (S) 502 has been requested regarding certain portions of the indicated
Exhibit, which portions have been filed separately with the Commission.
<PAGE>
 
                                                                   Exhibit 10.36
                                                                   -------------
                                                Confidential Treatment Requested

 
IBM BUSINESS PARTNER AGREEMENT                                IBM
                                                            BUSINESS
MANAGING INDUSTRY REMARKETER PROFILE                        PARTNER

- --------------------------------------------------------------------------------

We welcome you as an IBM Business Partner.

This Profile covers the details of your authorization to market our Products to
Customers.  Like you, we are committed to providing the highest quality Products
to the Customer.  As our managing industry remarketer, please let us know if you
have any questions or problems with our Products.

By signing below, each of us agrees to the terms of the following (collectively
called the "Agreement"):

     (a)  this Profile;

     (b) Remarketer General Terms (Z125-4800-07 05/95); and

     (c) the applicable Attachments referred to in this Profile.

This Agreement and its applicable Transaction Documents are the complete
agreement regarding this relationship, and replace any prior oral or written
communications between us.  Once this Profile is signed, 1) any reproduction of
this Agreement or a Transaction Document made by reliable means (for example,
photocopy or facsimile) is considered an original and 2) all Products you order
and Services you perform under this Agreement are subject to it.


Revised Profile (yes/no):  no               Date received by IBM:  02/20/96
                         ------                                  --------------

Agreed to:  (IBM Business Partner name)     Agreed to:
SCANSOURCE                                  International Business Machines 
GREENVILLE, SC 29615                        Corporation


By /s/ STEVEN H. OWINGS                     By /s/ TERRY WEBB
   -----------------------------------         --------------------------------
   Authorized signature                        Authorized signature

Name (type or print): Steven H. Owings      Name (type or print): Terry Webb

Date 1/29/96                                Date: 3/8/96

IBM Business Partner address:               IBM Office address:
SCANSOURCE                                  4111 NORTHSIDE PARKWAY, LO8C3
                                            ATLANTA, GA 30327-3098
6 LOGUE COURT, SUITE G
GREENVILLE, SC 29615
<PAGE>
 
After signing please return a copy of this Profile to the local "IBM Office
address" shown above.


                          DETAILS OF OUR RELATIONSHIP


1. CONTRACT-PERIOD START DATE (MONTH/YEAR): 01/96         DURATION (MONTHS): 12
                                           -------                          ----
   The start date is always the first day of a month.  The start date does not
   change with a revised Profile.

2. RELATIONSHIP APPROVAL/ACCEPTANCE OF ADDITIONAL TERMS:
   For our approved relationship, each of us agrees to the terms of the
   following Attachments by signing this Profile. Copies of those Attachments
   are included. Please make sure you have them (and the Remarketer General
   Terms) and notify us if any are missing.
 
                                          APPROVED
AUTHORIZED RELATIONSHIP                   (YES/NO)   ATTACHMENT
1)  Managing Industry Remarketer          yes        Z125-4579-06  07/95 and
                                          ---        Z125-4805-09  07/95
 
    Industry Remarketer Attachment:       yes
    Attachment for SureOne Point-of-Sale  ---
       Terminal (4614)
THE FOLLOWING OFFERING HAS ADDITIONAL
TERMS IN THE APPLICABLE ATTACHMENT.

1)  Market Development Fund               yes        Z125-5215-00  03/94
                                          ---
 

3. NAME AND ADDRESS OF YOUR AGGREGATOR, IF APPLICABLE:
   You may receive Products through this Aggregator. By selecting this
   Aggregator, you agree that it (and not we) will provide the functions
   identified in the Remarketer General Terms as the Aggregator's
   responsibility.

N/A
- -------------------------------------------------------------------------------
- -------------------------------------------------------------------------------
- -------------------------------------------------------------------------------
- -------------------------------------------------------------------------------
- -------------------------------------------------------------------------------
- -------------------------------------------------------------------------------
- -------------------------------------------------------------------------------

4. PRODUCT APPROVAL:
   The following Products are listed in either the Industry Remarketer Exhibit,
   the Dealer Exhibit, the Software Remarketer Exhibit, or the Managing Industry
   Remarketer- Schedule A. The terms of the applicable Exhibit or Schedule A
   apply to the Products listed in it. Approval to market the Products includes
   approval for you to acquire them for development purposes.

                                               APPROVED TO MARKET TO
                                               RESELLERS(1) (YES/NO)
SYSTEM TYPES
1) IBM RISC System/6000                                         no
                                                                --
2) IBM 9402                                       no
                                                  --
3) IBM 9404 (2)                                                 no
                                                                --
4) IBM 9406                                       no
                                                  --
5) IBM 4694 and IBM 4695 Retail POS Products      yes
                                                  ---
6) IBM Network Integration                                      no
                                                                --
 
SYSTEM UNITS (3) (4)                              yes
                                                  ---
1) IBM PC
   as workstations
2) IBM PC Server                                                yes
   as workstations                                              ---

                                    2 of 5
<PAGE>
 
3) ThinkPad                                                     yes
   as workstations                                              ---
 
PRODUCT CATEGORIES
1) IBM Finance Products - Category J1                           no
                                                                --
2) IBM Storage Products (5)
   Category S1 Products (6)                                     no
                                                                --
   Category S2 Products (7)                                     no
                                                                --
   Category S3 Products (6) (7)                                 no
                                                                --
   Category S4 Products (6)                                     no
                                                                --

(1)  You may market only to resellers approved by us who 1) market Products
     together with their value-added enhancement (which we have previously
     approved) and 2) do not  market to other resellers.  When we approve you
     for Products listed in the Industry Remarketer Exhibit, you are also
     approved for their associated Programs and peripherals listed in the
     Industry Remarketer and Dealer Exhibits.  When we approve you to market
     personal computer Products, you are also approved for their associated
     Programs and peripherals listed in the Dealer Exhibit.
(2)  The IBM 9404 Models 300, 310, 320 and 30S, which are only available as
     model conversions, may be made available to you on an exception basis.
(3)  May be available from an Aggregator.
(4)  May only be used, in conjunction with your value added enhancement, as 1)
     peripherals to IBM System Types, or 2) peripherals to point-of-sale
     systems.
(5)  Remarketers approved to market the IBM RISC System/6000 and the IBM AS/400
     System Types, may market IBM Storage Products.
(6)  Your resellers may remarket these Products without a value-added
     enhancement.
(7)  You are also approved for Category S1 Products.


EXCLUSIONS, IF APPLICABLE:
Although included by reference above, you are not approved for these individual
Products.
 
            N/A
            ---------------     ---------------     ---------------
            ---------------     ---------------     ---------------
            ---------------     ---------------     ---------------

                                    3 of 5
<PAGE>
 
5.  AUTHORIZED LOCATIONS:
 
    TOTAL NUMBER OF AUTHORIZED LOCATIONS LISTED IN THIS PROFILE:  1
                                                                 ---
- ------------------------------------------------------------------------------- 
Loc. ID    Authorized Location (street address, city, state, ZIP code)
- ------------------------------------------------------------------------------- 
83639      6 LOGUE COURT
           GREENVILLE, SC 29615
- ------------------------------------------------------------------------------- 
           MINIMUM RENEWAL CRITERIA
- ------------------------------------------------------------------------------- 
           Product Name                     Volumes/Revenue/Other
          --------------------------------------------------------------------- 
           POS PRODUCTS
          --------------------------------------------------------------------- 
 
          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 
           MINIMUM NUMBER OF TRAINED PERSONNEL
          --------------------------------------------------------------------- 
           Product/Course Name     Mgmt    Sales     Prog Support     Service
          --------------------------------------------------------------------- 
 
          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 
 
- ------------------------------------------------------------------------------- 
Loc. ID    Authorized Location (street address, city, state, ZIP code)
- ------------------------------------------------------------------------------- 
 
- -------------------------------------------------------------------------------
           MINIMUM RENEWAL CRITERIA
          --------------------------------------------------------------------- 
           Product Name                     Volumes/Revenue/Other
          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 
           MINIMUM NUMBER OF TRAINED PERSONNEL
          --------------------------------------------------------------------- 
           Product/Course Name     Mgmt    Sales     Prog Support     Service
          --------------------------------------------------------------------- 
 
          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

          --------------------------------------------------------------------- 

                                    4 of 5 
<PAGE>
 
6. YOUR COMMITMENT, IF APPLICABLE:

   A) This section identifies by System Type (1): your Contract Period System
      Revenue Commitment (2); its Applicable Discount Percentage (3); and, the
      Minimum Revenue Attainment you are required to achieve at the mid-point of
      your Contract Period, in order to maintain the current discount percentage
      (4). At your request we will review your Revenue Attainment, any time
      during the contract period to determine if you qualify for a higher
      discount percentage.

      At the mid-point of your contract period, IBM will review your Revenue
      Attainment by System Type. If it is less than the amount specified in
      column (4), your discount percentage will be adjusted downward one level
      for the remainder of the contract period.

<TABLE> 
- ---------------------------------------------------------------------------------------------------
<S>                <C>              <C>                                    <C>      
     (1)                (2)                        (3)                               (4)
 System Type       System Revenue           Applicable Discount             Six Months'* Minimum
                     Commitment                 Percentage                  Revenue Attainment to
                                                                              Maintain Current
                                                                             Discount Percentage
- ---------------------------------------------------------------------------------------------------
  IBM RISC              N/A         Commercial - Machines NA Programs NA              NA
                        ---                               --          --              --
                                    Federal**  - Machines NA Programs NA
                                                          --          --
 System/6000
- ---------------------------------------------------------------------------------------------------
</TABLE>

*12 Months if you have a 24-month Contract
**The discount which applies to sales to the Federal Government are listed in
the Industry Remarketer Federal Discount Schedule F.

B)  This applies only to those Products listed in the Industry Remarketer
Exhibit which require a quantity commitment.

 
COMMITTED                                    COMMITTED QUANTITY OF
CATEGORY                                     PRODUCTS BY CATEGORY
 
- ----------------------------------------     ----------------------------------

- ----------------------------------------     ----------------------------------

- ----------------------------------------     ----------------------------------

- ----------------------------------------     ----------------------------------

- ----------------------------------------     ----------------------------------
 

7.   ASSIGNMENT OF WARRANTY SERVICE RESPONSIBILITY, IF APPLICABLE:
     You assign to us, or an IBM Premier Personal Computer Servicer, Warranty
     Service responsibility for the following Dealer Exhibit Machines.

 
TYPE/MODEL     TYPE/MODEL     TYPE/MODEL     TYPE/MODEL
 
- ------------   ------------   ------------   ------------
 
- ------------   ------------   ------------   ------------
 
- ------------   ------------   ------------   ------------
 
- ------------   ------------   ------------   ------------

Unless you wish to make this assignment to us, please specify the name of the
IBM Premier Personal Computer Servicer:

- ---------------------------------------------------------------------

8. ADDITIONAL TERMS:

   The attached Transaction Document, "Schedule A," contains additional terms.
   Please make sure you have it and notify us if it is missing.

                                    5 of 5
<PAGE>
 
           ATTACHMENT TO IBM BUSINESS PARTNER AGREEMENT - REMARKETER


                    MANAGING INDUSTRY REMARKETER ATTACHMENT


            ATTACHMENT FOR SUREONE POINT-OF-SALE TERMINAL (SUREONE)



The terms included in this Attachment amend the above agreement for the period
beginning January 1, 1996 and ending December 31, 1996.

                                       1
<PAGE>
 
IBM BUSINESS PARTNER AGREEMENT - REMARKETER

MANAGING INDUSTRY REMARKETER - ATTACHMENT

This Attachment for Machine Type 4614 Point-of-Sale Terminal (hereinafter
referred to as SureOne) is added to your-IBM Business Partner Agreement -
Remarketer.

The following terms and conditions apply to the acquisition and resale of the
IBM 4614 only and are in addition to those contained in the IBM Business Partner
Agreement - Remarketer.

RESPONSIBILITIES

     SCANSOURCE (YOU)

     [*]




























* Redacted pursuant to application for confidential treatment.



                                       2
<PAGE>
 
[*]

IBM
    
    IBM will be responsible for creating a market presence for SureOne by 
    providing items such as the following:

        1. General product/brand advertising
        
        2. Product press announcement

        3. Marketing video

        4. Trade press seminar

        5. End user direct marketing campaign

        6. Product specification sheet

        7. Trade press reprints

        8. Early user application briefs

        9. Product poster
     

IBM ORDERING REQUIREMENTS
    
        1. Every order will be given a minimum scheduled ship date of [*] days 
           prior to the expected scheduled delivery date.

        2. You will place full shipping container orders with IBM with a minimum
           order quantity of 336 units per shipping container.

        3. You will place orders through IBM Partner Link.
     

DELIVERY TO IRA
    
        1. You will deliver product to SureOne IRAs within five (5) working days
           from the date you accept an order from an IRA.

        2. IBM will ship these products only to you--not the IRAs or their 
           customers.
     

* Redacted pursuant to application for confidential treatment.


                                       3
<PAGE>
 
WARRANTY SERVICE
    
        Basic warranty service will be provided free of charge via Customer
        Carry-In-Repair (CCR--also known as Depot) by TSS. Each SureOne product
        shipped will include a warranty registration form and a copy of its 12-
        month, warranty terms and conditions. The warranty form must be
        completed by the IRA and submitted to You for entitlement registration
        with IBM. You are responsible for insuring warranty form completion by
        the IRAs and subsequent submission to IBM.     


RETURNS

        [*]


WITHDRAWN SUREONE PRODUCTS
    
        [*] after IBM announces the withdrawal of a SureOne Product, You and IBM
        will jointly conduct a physical inventory of the machines you have in
        your possession. Once the inventory has been counted, we will engage an
        independent appraiser to provide us with [*] at the time of the
        appraisal. The [*] price will be used for the liquidation of the jointly
        counted inventory. 

        If the [*] is less per machine than the amount You paid IBM, IBM will
        issue You a credit for the difference for each machine in your
        possession as of the date of our joint inventory.      


FORECASTS
    
        You will provide twelve (12) month rolling forecasts with monthly 
        updates on projected SureOne sales.      


PRICE REDUCTION CREDIT PROVISIONS
    
        Price Reduction Credits for SureOne Products will be as specified in the
        Business Partner Agreement, Managing Industry Remarketer Attachment,
        Schedule A, for Machine Types 4694 and 4695.      


LEAD MANAGEMENT
    
        You will contact the IRA within two (2) business days from the date IBM
        provides You with an IRA contact name.

        You will call the customer within ten (10) business days for 
        satisfaction and sales information.      


ENDING OF ATTACHMENT
    
        This Attachment ends on December 31, 1996. Either of us may terminate
        this Attachment with or without cause upon one month's written notice.
        IBM may terminate this Attachment at any time if       

* Redacted pursuant to application for confidential treatment.

                                       4
<PAGE>
 
    
        You materially breach any of its terms. Upon termination, You will
        return to IBM all marketing materials in your possession relating to
        SureOne Products.
     



                                       5
<PAGE>
 
IBM BUSINESS PARTNER AGREEMENT

REMARKETER GENERAL TERMS

- -------------------------------------------------------------------------------
                               TABLE OF CONTENTS
 
   Section    Title                                            Page
 
      1.      Definitions.....................................   2
      2.      Agreement Structure.............................   3
      3.      Our Relationship................................   4
      4.      Marketing Funds and Promotional Offerings.......   7
      5.      Status Change...................................   7
      6.      Export of Products..............................   7
      7.      Federal Reporting Requirements..................   8
      8.      Ordering and Delivery...........................   8
      9.      Inventory Adjustments...........................   9
     10.      Prices and Price Changes........................  10
     11.      Invoicing, Payment, and Taxes...................  10
     12.      Title...........................................  11
     13.      Risk of Loss....................................  12
     14.      Engineering Changes.............................  12
     15.      Licensed Internal Code..........................  12
     16.      Programs........................................  13
     17.      Installation and Warranty.......................  13
     18.      Warranty Service................................  14
     19.      Marketing of IBM Maintenance Services...........  16
     20.      Patents and Copyrights..........................  16
     21.      Liability.......................................  17
     22.      Trademarks......................................  18
     23.      No Property Rights..............................  19
     24.      Changes to the Agreement Terms..................  19
     25.      Ending the Agreement............................  19
     26.      Waiver of Noncompliance.........................  20
     27.      Electronic Communications.......................  20
     28.      Geographic Scope................................  21
     29.      Governing Law...................................  21

                                    1 of 21
<PAGE>
 
IBM BUSINESS PARTNER AGREEMENT

REMARKETER GENERAL TERMS

- --------------------------------------------------------------------------------

1.   DEFINITIONS

     AGGREGATOR is our remarketer who we authorize to acquire Products from us
     to supply to its Customers who are also our remarketers.  In addition, we
     may authorize a remarketer to supply our Products to others (for example,
     our industry remarketers).  An "Aggregator" is responsible for ordering,
     delivery, invoicing, payment, taxes, price reductions and inventory
     adjustments.  In your Profile, we specify 1) the identity of your
     "Aggregator," if any, or 2) if we approve you as an "Aggregator."

     AUTHORIZED LOCATION is a site, controlled and operated by you, at which we
     authorize you to perform your responsibilities under this Agreement.  We
     may specify in your Profile certain requirements to which you must adhere
     at each Authorized Location (such as, minimum renewal criteria and minimum
     number of trained personnel).

     CUSTOMER is either an End User, or a reseller who does not market to other
     resellers We specify in your Profile if we authorize you to provide
     Products to End Users, resellers, or both.

     CUSTOMER-SET-UP MACHINE is an IBM Machine that you (or your Customer) set
     up according to our instructions.

     END USER is anyone, unaffiliated with you (except if you are a qualified
     educational institution), who acquires Products for its own use and not for
     resale.

     MACHINE is an IBM or non-IBM machine, its features, conversions, upgrades,
     elements, accessories, cables, or any combination of them (provided by us
     or your Aggregator) that we approve you to provide to your Customers.

     PRODUCT is a Machine, Program, or Service.

     PROGRAM is an IBM or non-IBM licensed program (provided by us or your
     Aggregator) that we approve you to provide to your Customers.  The term
     "Program" does not include Licensed Internal Code.

     SERVICE is assistance (for example, Product maintenance) that we approve
     you to perform or market.  The term "Service" includes use of a resource
     (such as a network) that we approve you to provide to your Customers.

                                    2 of 21
<PAGE>
 
2.   AGREEMENT STRUCTURE

     The Remarketer General Terms apply to all our remarketers.

     PROFILES

     We specify the details of our relationship (for example, the type of
     remarketer you are) in a document called a "Profile."  Each of us agrees to
     the terms of the Profile, the Remarketer General Terms, and the applicable
     Attachments referred to in the Profile, (collectively called the
     "Agreement"), by signing the Profile.

     ATTACHMENTS

     We describe additional terms that apply to our relationship in documents
     called "Attachments."  For example, we describe the additional terms that
     apply specifically to dealers in an Attachment.  Several Attachments may
     apply to you.  We specify in your Profile the Attachments that apply.

     TRANSACTION DOCUMENTS

     We will provide to you the appropriate "Transaction Documents" that confirm
     the details of your order or provide additional information about our
     relationship.  The following are examples of Transaction Documents with
     examples of the information they may contain:

     1.  invoices (item, quantity, price, and amount due);

     2.  addenda (trial period and trial Products); and

     3.  exhibits (eligible Products, warranty information, and other Product-
         specific information).   We may change the terms of an exhibit on
         written notice.

     CONFLICTING TERMS

     If there is a conflict among the terms in the various documents, those of
     an Attachment prevail over those of the Remarketer General Terms.  The
     terms of a Profile prevail over those of both of these documents.  The
     terms of a Transaction Document prevail over those of all the documents.

     OUR ACCEPTANCE OF YOUR ORDER

     A Product becomes subject to this Agreement when we accept your order by

     1.  sending you a Transaction Document; or

                                    3 of 21
<PAGE>
 
     2.  providing the Product to you.

     ACCEPTANCE OF THE TERMS IN A TRANSACTION DOCUMENT

     You accept the terms in a Transaction Document by doing any of the
     following:

     1.  signing it;

     2.  accepting the Product described in the Transaction Document;

     3.  providing the Product to your Customer; or

     4.  making any payment for the Product.

3.   OUR RELATIONSHIP

     MUTUAL RESPONSIBILITIES

     Each of us agrees that under this Agreement:

     1.  the Products we approve you to market are complex in nature and require
         that you provide high quality support, both before and after the sale,
         to ensure Customer satisfaction;

     2.  we offer a money-back guarantee to End Users for certain Products.  You
         agree to inform the Customer of the terms of this guarantee before the
         applicable sale.  For any such Product, you agree to 1) accept its
         return within the time frame we specify, 2) refund the full amount paid
         to you for it, and 3) dispose of it (including all its components) as
         we specify.  We will pay transportation charges for return of the
         Product to us and will give you an appropriate credit;

     3.  you are an independent contractor.  Neither of us is a legal
         representative or agent of the other.  Neither of us is legally a
         partner of the other (for example, neither of us is responsible for
         debts incurred by the other), and you are not our employee or
         franchisee;

     4.  each is free to enter into similar agreements with others, to market
         competitive Products, and to conduct its business in whatever way it
         chooses, provided there is no conflict with this Agreement.  We may
         increase or decrease the number of our remarketers, the types of
         distribution channels, and the number of participants in such channels;

     5.  each is free to establish its own prices and terms and neither of us
         will discuss its customer prices and terms in the presence of the
         other;

                                    4 of 21
<PAGE>
 
     6.  all information exchanged is nonconfidential.  If either of us requires
         the exchange of confidential information, it will be made under a
         signed confidentiality agreement;

     7.  we will provide you with access to our information systems only in
         support of your authorized marketing activities.  Programs associated
         with these systems are subject to the terms of their applicable license
         agreements, except that you may not transfer them;

     8.  neither of us will bring a legal action against the other more than two
         years after the cause of action arose; and

     9.  you may acquire an insignificant number of Products for your own
         internal use.


     YOUR OTHER RESPONSIBILITIES

     You agree not to do any of the following:

     1.  assign, or otherwise transfer, this Agreement or your rights under it,
         delegate your obligations, or appoint another reseller (including a
         related company) - or agent to represent you or to market our Products,
         without our prior written consent.  Any attempt to do so is void;

     2.  assume or create any obligations on our behalf, or make any
         representations or warranties about us or our Products, other than
         those we authorize; or

     3.  conduct your business in a way (for example, failure to maintain the
         highest quality professionalism in all your dealings with Customers)
         that adversely affects our reputation or goodwill.

     You agree to:

     1.  sell only to End Users, unless otherwise specified in this Agreement,

     2.  be responsible for Customer satisfaction with our Products and all your
         related activities, and participate in Customer-satisfaction programs
         as we determine.  For example, if we request, you agree to provide us
         with the names and addresses of all End Users who have acquired our
         Products from you;

     3.  actively and diligently promote our Products;

     4.  ensure that your compensation or incentive plans for your employees who
         market our Products are not unfair to us in comparison with your plans
         for competitive products you market;

                                    5 of 21
<PAGE>
 
     5.  meet, during the contract period, any minimum renewal criteria
         specified in your Profile.  These criteria are a measurement of the
         performance expected of you (such as sales);

     6.  maintain trained personnel and comply with any certification
         requirements;

     7.  provide us with relevant financial information about your business
         enterprise on request;

     8.  furnish sales receipts to your Customers before or upon delivery of
         Products.  You agree to specify on the sales receipt your Customer's
         name and address, the Machine type/model and serial number, installed
         location, date of sale, any non-IBM alterations or attachments made,
         and the Warranty Service provider;

     9.  provide us with any Customer documents we require, within 10 days of
         the applicable transaction (for example, End User signing of our
         license or maintenance agreement);

     10. provide us with sales and inventory information for our Products on
         request;

     11. retain records by location of each Product transaction (for example, a
         sale or credit) for five years and of each warranty claim for three
         years.  Records must include (as applicable) Machine type/model and
         serial number, Authorized Location to which distributed, and Customer
         name and address;

     12. assist us in tracing and locating Products;

     13. provide us with sufficient, free, and safe access to your facilities,
         at a mutually-convenient time, for us to fulfill our obligations.  If
         you become aware of any unsafe conditions or hazardous materials to
         which our personnel would be exposed at any of your facilities, you
         agree to notify us promptly; and

     14. comply with all laws and regulations (such as those governing consumer
         transactions).


     OUR REVIEW OF YOUR COMPLIANCE WITH THIS AGREEMENT

     We may periodically review your performance under this Agreement.  You
     agree to provide us with relevant records on request.  We have the right to
     reproduce them, retain the copies, and audit your compliance with this
     Agreement on your premises during your normal business hours.  We may use
     an independent auditor for this.

                                    6 of 21
<PAGE>
 
4.   MARKETING FUNDS AND PROMOTIONAL OFFERINGS

     You agree to use any marketing funds and promotional offerings according to
     our guidelines.  For Products you provide to resellers, you agree to
     administer and disburse these funds or offerings in a proportional and
     equitable manner.  You also agree to keep records of such funds or
     offerings for three years.

     We may withhold or recover marketing funds and promotional offerings if you
     breach any of the terms of this Agreement.  Upon notice of termination, any
     marketing funds and promotional offerings will no longer be available for
     use by, or accrual to, you.


5.   STATUS CHANGE

     You agree to give us prompt written notice (unless precluded by law or
     regulation) of any change, or anticipated change, in your financial
     condition, business structure, or operating environment (for example, a
     material change in equity ownership or management, closing or relocation of
     an Authorized Location, or any change to information supplied in your
     application).  Such change or failure to give notice may result in
     termination of this Agreement.


6.   EXPORT OF PRODUCTS

     You are not authorized to actively market Products outside the geographic
     scope of this Agreement, and you agree not to use anyone else to do so.

     If a Customer acquires a Product for export, our responsibilities under
     this Agreement no longer apply to that Product.  You agree to use your best
     efforts to ensure that your Customer complies with United States export
     laws and regulations, and any import requirements of the destination
     country.  Before the sale of a Product, you agree to prepare a support plan
     for it and obtain your Customer's agreement to that plan.  Within one month
     of sale, you agree to provide us with the Customer's name and address,
     Machine type/model and serial number, date of sale, and destination
     country.

     We exclude these Products from:

     1.  attainment of your minimum renewal criteria;

     2.  attainment of your committed quantities:

     3.  qualification for applicable promotional offerings and marketing funds;
         and

     4.  qualification for any lower prices.

                                    7 of 21
<PAGE>
 
     We may also reduce future supply allocations to you by the number of
     exported Products.

     The license agreement of certain Programs state the country in which the
     license is valid. Such Programs may not be exported.


7.   FEDERAL REPORTING REQUIREMENTS

     To comply with Federal law, you agree not to employ or compensate any
     individuals to perform activities under this Agreement (without our prior
     written approval) who were, within the last two years:

     1.  members of the armed forces in a pay grade of 0-4 or higher; or

     2.  civilians employed by the Department of Defense with a pay rate equal
         to, or greater than, the minimum rate for a grade GS-13.

     You agree to provide us with any information that we need to comply with
     this law.


8.   ORDERING AND DELIVERY

     You may order Products either from us or your Aggregator.  We accept orders
     for withdrawn Products subject to their availability.

     On our request, you agree to make reasonable efforts to use our automated
     order-entry system.  You agree to pay all expenses associated with it.

     We will mutually agree to a location to which we ship Products.  We will
     use reasonable efforts to meet your requested delivery dates for Products
     you order from us.  We select the method of transportation and pay
     associated charges for Products we ship.

     You agree to notify us within 20 days of receipt, of any discrepancies
     between our shipping manifest and the Products received from us.  We will
     work with you to reconcile any differences.


     CANCELLATION OF AN ORDER

     You may cancel an order for a Product before we ship it.  We may charge you
     a cancellation charge.  We determine this charge by multiplying the amount
     we charge you for the Product by the cancellation-charge percent.  We will
     inform you in writing of that percent.  The cancellation charge does not

                                    8 of 21
<PAGE>
 
     apply to a Product if 1) we postpone its shipment for more than 15 days
     from its estimated shipment date and 2) you cancel your order before
     shipment.

     We may not be able to honor a cancellation request received less than 10
     business days before the Product's estimated shipment date.  If you return
     such Product, our inventory-adjustment terms apply.


     DELAYED SHIPMENT OF A PRODUCT

     Circumstances may arise where we delay the shipment of a Product due to our
     inability to meet the original estimated shipment date.  If this delay
     causes the estimated shipment date to be after the end of your contract
     period, the terms of this Agreement apply to that Product.  It will be
     treated as if you had acquired it during the contract period.


9.   INVENTORY ADJUSTMENTS

     For purposes of rebalancing your inventory, we will inform you in writing
     which Products you may return to us for credit, their inventory-adjustment
     categories, and any terms associated with these categories.  We will issue
     a credit to you when we accept the returned Product.  You may use the
     credit only after we issue it.

     We may charge you a handling charge for returned Products.  We determine
     this charge by multiplying the inventory-adjustment credit amount for the
     Product by the handling-charge percent.  We will inform you n writing of
     that percent.  You agree to pay shipping charges for Products you return.
     They must be in our original, undamaged packages (unopened for Machines),
     and without any non-IBM labels.

     Certain Products may be acquired only as Machines and Programs packaged
     together as a solution.  These Products must be returned with all their
     components intact.  However, we do not require the shipping container to be
     unopened for some of these Products (for example, Selected Academic
     Solutions), as we determine.

     Returned Products must be unused and in new condition.  You agree to ensure
     that the Products are free of any legal obligations or restrictions that
     prevent their return.  We accept them only from locations to which we ship
     Products.

     We will reject any returned Product that does not comply with these terms
     and send it back to you at your expense.

                                    9 of 21
<PAGE>
 
10.  PRICES AND PRICE CHANGES

     We will specify the prices for each Product and inform you of any changes.
     Price increases do not apply to you if we receive your order before the
     effective date of the increase.  You receive the benefit of a price
     decrease for Products we ship on or after the effective date.

     PRICE-REDUCTION CREDITS

     If we decrease the price for a Product, you may be eligible to receive a
     price-reduction credit for eligible Products in your inventory.  We will
     specify the Product's price-reduction credit category and associated terms
     in writing, and will inform you periodically of any changes.  You may use
     the credit only after we issue it.

     ADDITIONAL CHARGES

     Depending on the circumstances, additional charges may apply.  For example,
     if we perform a Service for you, we charge an additional amount.  We will
     notify you in advance if these charges apply.

     FEE PAYMENTS

     When you perform certain activities, such as those we may specify in
     exhibits, we will pay you a fee.


11.  INVOICING, PAYMENT, AND TAXES

     Payment in full is due upon receipt of our invoice.  You agree to pay as we
     specify in the invoice.  We may offset any amounts due you, or designated
     for your use (for example, marketing funds or promotional offerings),
     against amounts due us or any of our subsidiaries.

     You agree to pay amounts equal to any applicable taxes resulting from any
     transaction under this Agreement.  This does not include taxes based on our
     net income.  You are responsible for personal property taxes for each
     Product from the date we ship it to you or the End User.

     You agree to provide us with valid reseller-exemption documentation for
     each applicable taxing jurisdiction to which we ship Products.  Otherwise,
     we will charge you all applicable state and local taxes or duties.  You


                                   10 of 21
<PAGE>
 
     agree to notify us promptly if this documentation is revoked or modified.
     You are liable for any claims or assessments that result from any taxing
     jurisdiction refusing to recognize your exemption.

     FAILURE TO PAY ANY AMOUNTS DUE

     If your account becomes delinquent, you agree that we may do one or more of
     the following:

     1.  impose a finance charge, up to the maximum permitted by law, on the
         delinquent portion of the balance due;

     2.  require cash payment on or before delivery of any Products;

     3.  repossess any Products.  If we do so, you agree to pay all expenses
         associated with repossession and collection, including reasonable
         attorney's fees.  You agree to make the Products available to us at a
         site that is mutually convenient;

     4.  terminate this Agreement; or

     5.  pursue any other remedy available at law.

     In addition, if your account with any of our subsidiaries becomes
     delinquent, we may invoke any of these options allowable by law.


12.  TITLE

     As an Aggregator, when you order a Machine from us, we do not transfer
     title to you. As any other remarketer, when you order a Machine, we
     transfer title to you when the Machine is shipped by us or your Aggregator.

     Any prior transfer of title to a Machine to you is void from its inception
     when 1) it is accepted as a returned Machine, or 2) the End User finances
     it through the IBM Credit Corporation.

     We do not transfer title to Programs.


     PURCHASE MONEY SECURITY INTEREST

     We reserve a purchase money security interest in a Machine, and you grant
     us a purchase money security interest in your proceeds from the sale of,
     and your accounts receivable for a Product, until we receive the amounts
     due for a feature, conversion, or upgrade involving the removal of parts
     that become our property, we reserve the security interest until we receive

                                   11 of 21
<PAGE>
 
     the amounts due and the removed parts.  You agree to sign an appropriate
     document (for example, a "UCC-1") to permit us to perfect our purchase
     money security interest.

     END USER LEASE FINANCING

     If an End User obtains a lease for a Machine for legitimate financing
     purposes, you may transfer title to the Machine to the lessor.  You may
     finance End Users' Product acquisitions.


13.  RISK OF LOSS

     We bear the risk of loss for a Product until its initial delivery from us.


14.  ENGINEERING CHANGES

     You agree to allow us to install at a mutually-convenient location
     mandatory engineering changes (such as those required for safety) on all
     Machines in your inventory and to use your best efforts to enable us to
     install such engineering changes on your Customers' Machines.  Mandatory
     engineering changes are installed at our expense and any removed parts
     become our property.

     During the warranty period, we manage and install engineering changes at:

     1.  your or your Customers' locations for Machines for which we provide
         Warranty Service; and

     2.  your location for other Machines.  Alternatively, we will provide you
         with the parts (at no charge) and instructions to do the installation
         yourself.  We will reimburse you for your labor at a rate we specify.


15.  LICENSED INTERNAL CODE

     Certain Machines we specify (called "Specific Machines" use Licensed
     Internal Code (called "Code").  The IBM Corporation owns copyrights in Code
     and owns all copies of Code, including all copies made from them.

     We will identify each Specific Machine in writing.  We grant the rightful
     possessor of a Specific Machine a license to use the Code (or any
     replacement we provide) on or in conjunction with, only the Specific
     Machine designated by serial number, for which the Code is provided.  We
     license the Code to only one rightful possessor at a time.  You agree that
     you are bound by the terms of the separate license agreement that we will
     provide to you.

                                   12 of 21
<PAGE>
 
     YOUR RESPONSIBILITIES

     You agree to inform your Customer, and record on the sales receipt, that
     the Machine you provide is a Specific Machine using Licensed Internal Code.
     You agree to 1) provide the applicable license agreement to your Customer
     before the sale and 2) ensure that the agreement is signed before a sale to
     an End User.


16.  PROGRAMS

     For certain Programs, we require End Users to sign our license agreements.
     You agree to ensure those signatures are obtained and the appropriate
     supplements are issued before those Programs are provided.  All other
     Programs (called "Program Packages") are licensed under the terms of the
     agreements provided with them.

     When you make authorized copies of Programs, you agree to reproduce the
     copyright notice and any other legend of ownership on the copies.  When we
     provide you with service materials for Programs, you agree to copy and
     distribute those materials to End Users.

     You agree to refund the amount paid for

     1.  an IBM Program Package returned to you because the End User does not
         accept the terms of the license (for example, by not opening the media
         envelope or not using the Program).  However, if such Program is
         packaged together with other Programs or Machines as a solution, all
         components must be returned.  In this case, you agree to refund the
         amount paid for all the components; and

     2.  any defective IBM Program returned to you under the terms of its
         warranty.

     In either case, you may return the IBM Product to us, at our expense, for
     credit.


17.  INSTALLATION AND WARRANTY

     For a Machine to function properly, it must be installed in a suitable
     physical environment.  For a Machine we install, we will ensure that it is
     in good working order and meets the criteria specified in its Official
     Published Specifications before we consider it installed.  We provide
     instructions to enable the setup of Customer-set-up Machines.  We are not
     responsible for the installation of Programs or non-IBM Machines.

     With each IBM Machine we ship, we include a copy of our statement of
     limited warranty.  We will provide a copy to you.  You agree to make it

                                   13 of 21
<PAGE>
 
     available to the End User for review before the sale.  We provide non-IBM
     Products on an "AS IS" basis. However, non-IBM manufacturers, suppliers, or
     publishers may provide their own warranties to you.


     DATE OF INSTALLATION

     We calculate the expiration of an IBM Machine's warranty period from the
     Machine's Date of installation.

     The Date of Installation for a Machine we are responsible for installing is
     the business day after the day 1) we install it or 2) we make it available
     for installation, if you (or the End User) defer installation.  Otherwise
     (for example, if others install it or break its warranty seal), it is the
     day we deliver the Machine to you (or the End User).

     The Date of Installation for a Customer-set-up Machine:

     1.  that we ship to the End User (or to you for your own use), is the fifth
         business day after the day the Machine is received;

     2.  that you ship, is the earlier of 1) the second business day after the
         End User receives the Machine or 2) the day you or your Customer place
         the Machine in use: or

     3.  is the same as the Date of Installation for a Machine that we install,
         if the Customer-set-up Machine is being installed with, and attached
         to, it.

     If we authorize you to install Programs on a Machine at an Authorized
     Location (and therefore you set up the Machine), we do not consider this as
     the Date of Installation, as long as you promptly ship the Machine to the
     End User.

     You (or your Customer, if other than an End User) must record the Machine's
     Date of Installation on the End User's sales receipt.  You must also notify
     us upon our request.


18.  WARRANTY SERVICE

     We will inform you in writing who is responsible for providing Warranty
     Service for Machines.  We do so by specifying the Warranty Service category
     for each Machine.


     WHEN WE ARE RESPONSIBLE FOR SERVICING MACHINES

                                   14 of 21
<PAGE>
 
     When we are responsible for providing Warranty Service, we do so for the
     IBM Machine during its warranty period at no charge to keep it in, or
     restore it to good working order. In this case, you are not authorized to
     perform Warranty Service.  You agree to convey all (or the remaining
     portion) of our warranty to your Customer.

     WHEN YOU ARE RESPONSIBLE FOR SERVICING MACHINES

     When you are responsible for providing Warranty Service, you agree to do
     the following according to the Service support guidelines we provide:

     1.  maintain Warranty Service capability;

     2.  ensure that it is performed only by personnel trained to our standards
         and consistent with our service terms and statement of limited
         warranty;

     3.  provide it even for Machines that the End User did not acquire from
         you; and

     4.  submit only valid warranty-reimbursement requests to us that are within
         the specified time limits.

     We will:

     1.  train you to provide Warranty Service.  We provide training, at no
         charge, for the minimum number of your Service personnel that we
         require.  Additional training may be provided for a fee;

     2.  provide you with necessary technical information; and

     3.  pay you for Warranty Service performed and exchange (or reimburse you
         for) parts.


     MAINTENANCE PARTS

     We sell maintenance parts for use in providing Warranty Service and for
     maintaining Machines.  You may sell such parts to others for use in
     maintaining Machines.

     ASSIGNMENT OF WARRANTY SERVICE RESPONSIBILITY FOR MACHINES WITH ON-SITE
     TYPE OF SERVICE

     For a Machine that we designate as having on-site type of service
     (performed at the Customer's location as opposed to the warranty provider's
     service location), you may assign Warranty Service responsibility to us or
     to anyone else authorized by us to provide it.  You agree to:

                                   15 of 21
<PAGE>
 
     1.  ensure that the assignee accepts Warranty Service responsibility for
         each Machine assigned to it;

     2.  provide a copy of the sales receipt to the assignee:

     3.  notify your Customer of the assignment; and

     4.  remain responsible for your Customer's satisfaction with that Service.

     If you assign Warranty Service responsibility for all units of a Machine
     type to us, you are no longer required to be Warranty Service capable for
     that Machine type.

     When you accept Warranty Service responsibility from another of our
     remarketers, you may not reassign that responsibility and are responsible
     for Customer satisfaction with that Service.


     WARRANTY SERVICE FOR NON-IBM PRODUCTS

     For non-IBM Products that we do not warrant and other non-IBM equipment
     that a Customer may reasonably believe is warranted by us, you agree to
     inform your Customer in writing, before the sale, that we do not warrant
     them.  You also agree to inform your Customer 1) that the Products or
     equipment are non-IBM, 2) of the applicable warranty (if any), and 3) of
     the procedure to obtain any warranty service.


19.  MARKETING OF IBM MAINTENANCE SERVICES FOR A FEE

     When you have marketed a Machine you are approved to market, to an End
     User, you may market our Maintenance Services on eligible machines in that
     account and receive a fee from us for marketing the Maintenance Services on
     those machines.  We may specify additional terms in a relationship
     Attachment (for example, an Industry Remarketer Attachment).  We provide
     Maintenance Services to the End User under the terms of our applicable
     agreement, signed by the End User.  You agree to provide us with any
     required documents signed by you or the End User, as applicable, and inform
     the End User of our service procedures.

     We will not pay you the fee if the machine is already under our Maintenance
     Services or if the Maintenance Services had been terminated on the machine
     within the prior six months at the same account.


20.  PATENTS AND COPYRIGHTS

                                   16 of 21
<PAGE>
 
     For purposes of this section only the term Product includes Licensed
     Internal Code and excludes Services.

     If a third party claims that a Product we provide under this Agreement
     infringes that party's patent or copyright, we will defend you against that
     claim at our expense and pay all costs, damages, and attorney's fees that a
     court finally awards, provided that you:

     1.  promptly notify us in writing of the claim; and

     2.  allow us to control, and cooperate with us in, the defense and any
         related settlement negotiations.

     If such a claim is made or appears likely to be made, about a Product in
     your inventory, you agree to permit us to either enable you to continue to
     market and use the Product, or to modify or replace it.  If we determine
     that none of these alternatives is reasonably available, you agree to
     return the Product to us on our written request.  We will then give you an
     appropriate credit, as we determine, which will be either 1) the price you
     paid us for the Product (less any price-reduction credit) or 2) the
     depreciated price.

     This is our entire obligation to you regarding any claim of infringement.


     CLAIMS FOR WHICH WE ARE NOT RESPONSIBLE

     We have no obligation regarding any claim based on any of the following:

     1.  your modification of a Product, or a Program's use in other than its
         specified operating, environment;

     2.  the combination, operation, or use of a Product with any product, data,
         or apparatus that we did not provide; or

     3.  infringement by a non-IBM Product alone, as opposed to its combination
         as part of a system of Products that we provide.

21.  LIABILITY

     Circumstances may arise where, because of a default or other liability, one
     of us is entitled to recover damages from the other. In each such instance,
     regardless of the basis on which damages can be claimed, the following
     terms apply.

     OUR LIABILITY

                                   17 of 21
<PAGE>
 
     We are responsible for

     1.   payments referred to in our patent and copyright terms described
          above:

     2.   bodily injury (including death), and damage to real property and
          tangible personal property caused by our Products: and

     3.   the amount of any other actual- loss or damage. up to the greater of
          $100,000 or the charges (if recurring, 12 months' charges apply) for
          the Product that is the subject of the claim.

     ITEMS FOR WHICH WE ARE NOT LIABLE

     Under no circumstances are we liable for any of the following:

     1.   third-party claims against you for losses or damages (other than those
          under the first two items above);

     2.   loss of, or damage to, your records or data; or

     3.   economic consequential damages (including lost profits or savings) or
          incidental damages, even if we are informed of their possibility.

     YOUR LIABILITY

     In addition to damages for which you are liable under law and the terms of
     this Agreement, you will indemnify us for claims by others made against us
     (particularly regarding statements, representations' or warranties not
     authorized by us) arising out of your conduct under this Agreement or as a
     result of your relations with anyone else.

22.  TRADEMARKS

     We will provide you with advertising guidelines for our togos, trade and
     service marks, trade names, emblems, and titles (collectively called
     "Trademarks").  We will notify you in writing of the title you are
     authorized to use.  You may also use the IBM Business Partner emblem
     associated with that title.  You may use the Trademarks only as described
     in the guidelines and only in association with the Products we approve you
     to market.

     On our request, you agree to change or stop using any advertising or
     promotional material that does not comply (as we determine) with our
     guidelines or this Agreement. When this Agreement ends, you agree to
     promptly stop using our Trademarks.  If you do not, you agree to pay any
     expenses and fees that we incur in getting you to stop.

                                   18 of 21
<PAGE>
 
     You agree that any goodwill attaching to our Trademarks as a result of your
     use of them belongs to us.  You agree not to register or use any mark that
     is confusingly similar to any of our Trademarks.

23.  NO PROPERTY RIGHTS

     Your rights under this Agreement are not property rights and therefore. you
     cannot transfer them to anyone else or encumber them in any way.  For
     example, you may not sell your authorization to market our Products or your
     right to use our Trademarks.

24.  CHANGES TO THE AGREEMENT TERMS

     In order to maintain flexibility in our relationships, we may change the
     terms of this Agreement by giving you one month's written notice.  However,
     these changes are not retroactive.  They apply as of the effective date we
     specify in the notice.  If you do not accept a change, you must inform us
     in writing before its effective date.  If you do so, any future change will
     not apply to you.  However, if you sign a revised Profile, then all prior
     changes become effective.

     Otherwise, for a change to be valid, both of us must sign it. Additional or
     different terms in any order or written communication from you are void.

25.  ENDING THE AGREEMENT

     This Agreement ends when terminated or when the contract period ends.

     You may terminate this Agreement, with or without cause, on one month's
     written notice.

     We may terminate this Agreement, with or without cause, on three months'
     written notice.  If the termination is for cause, we may (at our
     discretion) allow you a reasonable opportunity to cure.  If you fail to do
     so, the date of termination is that specified in the notice.  However,
     certain acts or omissions are so serious as to warrant immediate
     termination.  If you repudiate this Agreement, materially breach any of its
     terms, or make any material misrepresentation to us, we may terminate this
     Agreement at any time, on written notice.  Examples of a material breach
     are violation of our status-change terms, violation of our trademark terms,
     submission of a false warranty claim, unauthorized sale to a reseller, and
     failure to maintain Customer satisfaction.  You agree that our only
     obligation is to provide the notice called for in this section and we are
     not liable for any claims or losses if we do so.

                                   19 of 21
<PAGE>
 
     At the end of this Agreement, you agree to:

     1.   pay for or return to us, at our discretion, any Products for which you
          have not paid: and

     2.   allow us, at our discretion, to repurchase any other Products in your
          possession or control at the price you paid us, less any credits
          issued to you.

     Products to be returned must be unused, in new condition, and in your
     inventory (or in transit from us) on the day this Agreement ends.  We will
     inspect the Products and reserve the right to reject them.  You agree to
     pay ail shipping charges.  Products returned to you under our money-back
     guarantee terms may be used and we pay their shipping charges.

     At the end of this Agreement, you must immediately pay us all amounts due.
     We may offset any amounts due you against amounts due us or any of our
     subsidiaries.  Any terms of this Agreement, which by their nature extend
     beyond the day this Agreement ends, remain in effect until fulfilled, and
     apply to respective successors and assignees.

     We may permit you to continue to provide Products after this Agreement
     ends.  If we do so, you agree to provide those Products under the terms of
     this Agreement.

26.  WAIVER OF NONCOMPLIANCE

     Failure by either of us to insist on strict performance or to exercise a
     right when entitled, does not prevent us from doing so at a later time,
     either in relation to that default or any subsequent one.

27.  ELECTRONIC COMMUNICATIONS

     Each of us may communicate with the other by electronic means.  Therefore,
     you agree to utilize electronic communications with us. if and as we
     specify In such case, both of us agree to the following for all electronic
     communications:

     1.   an identification code (called a "USERID") contained in an electronic
          document is legally sufficient to verify the sender's identity and the
          document's authenticity:

     2.   an electronic document that contains a USERID is a signed writing. and

     3.   an electronic document, or any computer printout of it, is an original
          when maintained in the normal course if business.

     ELECTRONIC DATA INTERCHANGE

                                   20 of 21
<PAGE>
 
     We may provide Electronic Data Interchange (Called "EDI") Options to you
     Electronic invoicing and electronic payment are examples of these Options.
     When using EDI Options, each of us agrees:

     1.   when a bank is involved, to pay our respective bank charges and to
          promptly notify the other of any changes to the bank payment process;
          and

     2.   to promptly notify the other of any changes to the technology,
          process, or information upon which the EDI transactions are based.

     We will specify respective responsibilities for the EDI Option you choose.

28.  GEOGRAPHIC SCOPE

     All your rights and all our obligations are valid only in the United States
     and Puerto Rico.

29.  GOVERNING LAW

     The laws of the State of New York govern this Agreement.

                                   21 of 21
<PAGE>
 
IBM BUSINESS PARTNER AGREEMENT -- REMARKETER
MANAGING INDUSTRY REMARKETER ATTACHMENT

- --------------------------------------------------------------------------------

These terms are in addition (unless otherwise noted), to those of the Industry
Remarketer Attachment and prevail over them.

1.   VALUE-ADDED ENHANCEMENT
     These terms replace those of the Value-Added Enhancement section of the
     Industry Remarketer Attachment.

     You agree to market Products only to resellers we approve, who market those
     Products together with their value-added enhancement (which we have
     previously approved) to End Users (and not to other resellers).  You may
     also market Products to the reseller for their internal use.  Such sales do
     not count towards your Commitment attainment or minimum renewal criteria.
     Resellers may provide, without their value added enhancement.  1) Products
     for their internal use, 2) up to 25% of the personal computer system units,
     including associated features and options, in each transaction, and 3)
     certain Products we specify to you.  In any case, you are still responsible
     for all your obligations under this Agreement.  You agree to collect from
     the reseller (and provide to us) applicable documentation that we require
     of resellers.  We provide Product support to you tend not to End Users or
     resellers).  We reserve the right to withdraw any reseller's approval.

2.   MARKETING OF PRODUCTS

     These terms replace those of the Marketing of Products section of the
     =====================================================================
     Industry Remarketer Attachment.
     ===============================

     You agree to:

     1.   market only to approved resellers and not to End Users:

     2.   provide Products to the reseller only after you receive confirmation
          from us that we have received and accepted the signed Industry
          Remarketer Affiliate Document of Understanding.

     3.   require the reseller to market our Products in a manner not contrary
          to this Agreement;

     4.   ensure that the reseller is trained and capable of providing the
          support required to maintain Customer satisfaction;

     5.   use your best efforts to ensure that for each Product the reseller
          markets, the reseller maintains the required records (and obtains them

                                  Page 1 of 5
<PAGE>
 
          for us on request) and provides the applicable money-back guarantee,
          warranty information, license agreement, and sales receipt;

     6.   notify us within one month when you terminate your relationship with a
          reseller.

     7.   when you no longer have a relationship with a reseller, acquire and
          maintain a copy of that reseller's records (including sales and credit
          receipts): and

     8.   notify us within 10 days of the installation of Products.

     You may acquire Products for your internal use at your discount at the time
     we ship the Products.  You agree not to remarket such Products for 24
     months from their Date of Installation.  These Products do not count toward
     your minimum renewal criteria or any Commitment.

     DEALER EXHIBIT PRODUCTS
     For Products listed in the Dealer Exhibit, you also agree to:

     1.   market, support (including set up and test), and service them only at
          Authorized Locations; and

     2.   receive and place them (and their maintenance parts) in inventory only
          at Authorized Locations or ship-to locations (and not at resellers' or
          End Users' locations).  Maintenance parts are only available for
          Machines listed in the Dealer Exhibit and for Warranty Service
          Category B Machines listed in the Industry Remarketer Exhibit.

3.   RESELLER SUPPORT

     You agree that you are responsible for providing support to your resellers
     (and that we are not).  At a minimum, you will provide the following to
     your resellers:

     1.   Product configuration assistance;

     2.   verification of the operation of the Product:

     3.   Product installation assistance;

     4.   Product technical usage support:

     5.   information regarding the Product's technical function;

     6.   explanation of the functions and expected performance of the Product:

                                  Page 2 of 5
<PAGE>
 
     7.   Product announcements. brochures. and promotional information:

     8.   general Product administrative support; and

     9.   information regarding applicable courses we provide and the course
          enrollment procedures.

     You also agree to assist us, in a manner we specify, in the proportional
     distribution of our offerings and services to your resellers.

     You are responsible for your reseller satisfaction.

4.   END USER SUPPORT

     You must provide Warranty Service and Program Services to the End User, if
     applicable. You are responsible for End User satisfaction.  You must ensure
     that the reseller does not display or market our Products in a retail store
     or similar location.  You must require the reseller to do the following:

     1.   provide facilities to demonstrate the enhancement;

     2.   select Products that best meet the End Users' needs;

     3.   ensure that a completed license agreement is signed by the End User,
          where applicable, before a Program is distributed:

     4.   verify the operation, and explain the functions and expected
          performance, of the Products and the enhancement to End Users;

     5.   provide support (such as documentation and technical assistance) for
          the Products, the enhancement, and other products it requires;

     6.   inform the End Users, upon their request, of applicable courses that
          we provide and how to enroll in them:

     7.   assist the End Users with the installation of Products; and

     8.   select, develop, procure, integrate, and install all elements of the
          enhancement and any updates to it.

     However, you must inform the End Users that you are ultimately responsible
     for End User satisfaction.

5.   DEVELOPMENT SYSTEMS AND DEMONSTRATION SYSTEMS

                                  Page 3 of 5
<PAGE>
 
     These terms replace those of the Development Systems section of the
     Industry Remarketer Attachment.

     DEVELOPMENT SYSTEM PRODUCTS

     We may allow you to acquire Products for resellers, primarily for their use
     in developing, testing, supporting, and demonstrating their value added
     enhancement.  We call these "Development System" Products.  We may also
     approve you to acquire Products for your resellers for their exclusive use
     in developing, supporting and testing their value-added enhancement.  Such
     Products may not be used for demonstration purposes.

     We will provide applicable Warranty Services, and you will provide Program
     Services and all other support for Development System Products used by the
     resellers, even if they did not acquire them from you.  Each reseller must
     agree to comply with these terms (as applicable) as though it were
     acquiring the Development System directly from us.  If you or the reseller
     does not comply with these terms we may refuse to provide you with
     additional Development Systems at Development System discounts.

     DEMONSTRATION SYSTEM PRODUCTS

     We may allow you to acquire Products for your use primarily for
     demonstration and testing purposes and for supporting your industry
     remarketer affiliates.  We call these "Demonstration System" Products.

     DEVELOPMENT SYSTEM PRODUCTS AND DEMONSTRATION SYSTEM PRODUCTS

     If the Development System or Demonstration System is a Machine for which
     there is a field upgrade available, and you have acquired the maximum
     number of Demonstration System Machines for your contract period, or if
     your reseller has acquired the maximum number of Development System
     Machines for a calendar year, you may acquire the field upgrade (but not a
     replacement Machine) as a Development or Demonstration System,  as
     applicable.  A Development or Demonstration System may not be resold,
     leased or transferred for 12 months from the Date of Installation of the
     Product (or its Machine upgrade).

     For Programs, you must ensure that, when required, the applicable license
     agreement is signed by the reseller and the completed supplement issued
     before the Program is distributed.  We make Programs, and their upgrades if
     applicable, available to you at a 100% discount for use on an authorized
     Development or Demonstration System.  Certain Programs may require your
     payment of a fee.  We will specify such Programs and their fee.

     For a Development or Demonstration System (other than Programs) we will
     specify its applicable discount or price, as applicable.  You may not
     combine this offering with any other discount or allowance.  A Development
     or Demonstration System may not be resold, leased, or transferred for 12

                                  Page 4 of 5
<PAGE>
 
     months from its Date of Installation (or its Machine upgrade).  You agree
     not to resell, lease or transfer Programs you acquire under these terms.

     We specify, in the applicable Exhibit, 1) the maximum quantity of each
     Development System Product you may acquire for your reseller in a calendar
     year, 2) the maximum  number of Demonstration System Products you may
     acquire during your contract period.

     Development or Demonstration System Products do not count toward your
     minimum renewal criteria or any Commitment.

6.   CHANGES IN EQUITY OWNERSHIP

     Your managing industry remarketer authorization will immediately terminate
     if your business structure changes such that 50% or more of your equity
     ownership is held other than as specified in your application.


                                  Page 5 of 5
<PAGE>
 
IBM BUSINESS PARTNER AGREEMENT - REMARKETER
INDUSTRY REMARKETER ATTACHMENT

- --------------------------------------------------------------------------------

1.   VALUE-ADDED ENHANCEMENT

     You agree to market Products only with your value-added enhancement that we
     approve as part of an integrated solution for End Users.  Certain Products
     we specify to you may not require a value-added enhancement.  However, you
     may provide up to 25% of the personal computer system units, including
     associated features and options, in each transaction without such
     enhancement.  If we withdraw approval of any such enhancement we also
     withdraw your authorization as our industry remarketer with regard to that
     specific enhancement.  You are responsible for your enhancement, (and we
     are not).

     You agree to market Products only to End Users for whom your enhancement is
     the primary reason for acquiring Products (a sale without a required value-
     added enhancement is an additional example of a material breach).  Unless
     we specify otherwise in writing, you will market only to such End Users who
     intend ongoing use of that enhancement as a significant part of their
     business operations.  Your enhancement is not required to be the primary
     reason for acquiring upgrades to systems you have installed with your
     enhancement and where your enhancement is still in productive use.
     Upgrades include peripherals, programs and processor upgrades.  However,
     your enhancement must be the primary reason for a processor upgrade
     requiring a processor serial number change.  You agree to assist the End
     Users to achieve productive use of Products promptly after acquisition.

     If we inform you in writing of a specific industry code, you agree to
     market only to End Users within that code.  We may provide certain
     installation planning assistance.  We provide Product support to you (and
     not to End Users).

     You agree to:

     1.   provide facilities to demonstrate your enhancement;

     2.   verify the operation. and explain the functions and expected
          performance, of the Products and your enhancement to End Users;

     3.   provide support (such as documentation and technical assistance) for
          the Products, your enhancement, and other products it requires; and

     4.   select, develop, procure integrate, and install all elements of your
          enhancement and any updates to it.

                                 Page 1 of 11
<PAGE>
 
2.   USE OF AGENTS

     To assist you in the successful installation and your ongoing End User
     support requirements for the Products you are approved to market as an
     Industry Remarketer - Mid-Range, you may contract for the necessary skills
     with IBM Authorized Business Partners, who may perform such activities
     directly for your End User.  However, you are responsible for your End
     User's satisfaction with such installation and support activities.  You
     agree to indemnify IBM from any liability for the activities performed by
     such parties.  Additionally, you may select IBM to perform such activities.
     In that event, IBM assumes customer satisfaction responsibilities for its
     activities.

     We may allow you to use an agent to represent you for other activities.  If
     so we will provide written guidelines to you.

3.   MARKETING OF PRODUCTS

     You agree to:

     1.   select Products that best meet the End Users' needs;

     2.   order Products in sufficient time to be shipped during the contract
          period for them to count toward your minimum renewal criteria or any
          Commitment:

     3.   receive Products (listed in the Industry Remarketer Exhibit) only at
          Authorized Locations or ship-to locations (including End Users'
          locations);

     4.   inform the End Users, upon their request, of applicable courses that
          we provide and how to enroll in them;

     5.   assist the End Users with the installation of Products; and

     6.   if you are approved as an industry remarketer of mid-range computer
          Products, notify us within 10 days of the installation of Products.

     For Products listed in the Dealer Exhibit, you also agree to:

     1.   market, support (including setup and test) and service them only at
          Authorized Locations or at End Users' locations; and

     2.   receive and place them (and their maintenance parts) in inventory only
          at Authorized Locations or ship-to locations (and not at End Users'
          locations). Maintenance parts are only available for Machines listed
          in the Dealer Exhibit.

     For Products listed in the Dealer Exhibit which we announce as withdrawn
     from marketing, you may market them to resellers and to End Users without

                                 Page 2 of 11
<PAGE>
 
     your value-added enhancement.  However, you may not market withdrawn
     certified Products to resellers.

     When you market withdrawn Products to resellers you agree to:

     1.   distribute Products fairly.

     2.   require your resellers to retain the necessary records (such as sales
          and credit receipts):

     3.   identify the resellers to us; and

     4.   notify the resellers in writing that such Products are made available
          for marketing only in the United States and Puerto Rico.


4.   ASSOCIATION WITH AN AGGREGATOR

     If you acquire IBM Personal System Products from an Aggregator, your
     Aggregator is authorized to set up and test those Products for you on your
     request.  If the setup includes preloaded IBM Programs, you must ensure
     that the End User has agreed to the terms of the applicable license
     agreement prior to the preload.


5.   INTERNAL USE OF PRODUCTS

     If we authorize you as an industry remarketer of mid-range computer
     Products, we allow you to acquire certain of those Products which you are
     approved to market, for your own internal use within your remarketing
     operations only and not for any other use including End User productive
     use, even if such use is managed within your business enterprise. Your
     value-added enhancement is not required for such acquisitions.  The
     Industry Remarketer Exhibit includes further details.

     You may acquire Products for your internal use at your discount level at
     the time we ship the Products.  You agree not to remarket such Products for
     24 months from their Date of Installation.  These Products do not count
     toward your minimum renewal criteria or any Commitment.


6.   PRICES AND PRICE CHANGES FOR INDUSTRY REMARKETER EXHIBIT PRODUCTS

     The following terms apply for Products listed in the Industry Remarketer
     Exhibit.

     A price decrease is effective on the date specified in our notice to you.
     We apply the associated discount to the decreased single-unit price for
     Products not yet shipped, provided you accept any related changes in terms.

                                 Page 3 of 11
<PAGE>
 
     Otherwise, you may select 1) the decreased price without discount or 2) the
     discounted price available to you before the decrease.

     Prices increases do not apply to you if we receive your order prior to the
     effective date of the increase and if we ship your order within six months
     of the date we receive it.

     We may increase a recurring charge at any time.  However, the effective
     date of the increase may not be less than 90 days from the date of our
     notice to you, and will be effective on the first day of the applicable
     invoice period specified in the notice.


     DISCOUNTS

     We provide a discount schedule for Products listed in the Industry
     Remarketer Exhibit. Some discount schedules have deeper discounts available
     when you agree to acquire, as applicable, 1) a specific quantity of
     Products from a specific Product Category, or 2) a minimum revenue amount
     as specified in the Exhibit.  We call this your "Commitment". If you change
     your Commitment, you may subject to a higher or lower discount, as
     applicable.  The discount applies only to Products acquired after the
     effective date of your Commitment change.

     To determine your discounted price, we apply the applicable discount to the
     Products lowest single-unit price in effect between the date we receive
     your order and our date of shipment, if such shipment is within six months
     of our receipt of your order.  For Products shipped beyond the six months
     period, the discount is applied to the single-unit price in effect on our
     date of shipment.

     Unless we specify otherwise, discounts do not apply to Program upgrades,
     accessories, or field-installed Machine features, conversions, or upgrades.

     If during our review of your compliance with this Agreement, we find you
     have materially breached the terms of our relationship, in addition to our
     rights under law and the terms of this Agreement, for the applicable
     transactions, you will refund the discount you received from us and
     reimburse us for all administrative expenses associated with our compliance
     review activity.


7.   RE-WORK EXPENSE

     If you alter, defer, or cancel an order for Products and we incur expenses
     to re-work the Products, we will invoice you for the actual expenses
     incurred.  For orders cancelled after shipment, the re-work charge is in
     addition to the inventory adjustment handling charge specified in the
     Industry Remarketer Exhibit.

                                 Page 4 of 11
<PAGE>
 
8.   INSTALLATION OF MACHINE FEATURES, CONVERSIONS, AND UPGRADES

     For Machines listed in the Industry Remarketer Exhibit, we may require that
     Machine features, conversions, and upgrades be installed only on
     designated, serial-numbered Machines.  You represent that you have the
     permission of the owner (if you are not the owner of the Machine) and any
     lien holders to 1) install features, conversions, and upgrades and 2)
     transfer removed parts to us.

     Some of these transactions (called "Net-Priced" transactions) include
     associated replacement parts.  We provide these parts on an exchange basis.
     All removed parts in a Net-Priced transaction become our property.
     Replacement parts assume the service status of the parts they replace.  For
     a Net-Priced transaction, you or your Customer must allow us to install it
     within 30 days of its delivery and to recover the removed parts.
     Otherwise, we may terminate the transaction, and the feature, conversion,
     or upgrade must be returned to us at your expense.


9.   IBM INDUSTRY REMARKETER EXHIBIT PROGRAMS

     You agree to have one license for each Program you provide to End Users,
     that is listed in the Industry Remarketer Exhibit.  A Program which we
     provide to you at no charge and which is licensed for use with a
     Development System fulfills this requirement.  You are responsible for
     copying and distributing the Programs you provide to End Users.  On  our
     request, you agree to also distribute documentation.

     You agree to:

     1.   ensure that, when required, the applicable license agreement is signed
          by the End User and the completed supplement is issued (with a copy
          sent to us) before you copy and distribute the Program.  Failure to
          provide us with the signed agreements promptly after they are signed
          is a material breach of this Agreement and cause for its immediate
          termination;

     2.   promptly notify us if you become aware of any violation (or threatened
          violation) of the license terms, and give us reasonable assistance in
          enforcing our rights;

     3.   promptly notify us if the End User provides you with any required
          notices under the license.

     4.   provide the End User with all Program Services we make available to
          you; and

     5.   copy and distribute to the End User any defect-correction information
          and subsequent Program releases we provide.

                                 Page 5 of 11
<PAGE>
 
     COPYING AIX PROGRAMS CONTAINING THIRD-PARTY CODE

     If you are approved to market IBM RISC System/6000 AIX Programs containing
     third-party code, you may neither 1) delegate your right to copy these
     Programs nor 2) make copies that contain modifications you created from the
     use of UNIX(R) or OSF/1(R) source code.

     We do not grant you any rights to any trademarks of AT&T Technologies,
     Inc., UNIX System Laboratories, Inc., or any of their affiliates.

     You will not adopt a name for your product which is confusingly similar to
     any trademark of AT&T Technologies, Inc., UNIX System Laboratories, Inc.,
     or any of their affiliates.

     You agree to:

     1.   maintain accurate records of the number of copies made;

     2.   provide us quarterly statements of the number of copies made in that
          calendar quarter; and

     3.   annually, upon request, make all relevant records available for audit
          by us, AT&T Technologies, Inc., UNIX System Laboratories, Inc., and
          Open Software Foundation, Inc.(R)

     PAYMENT

     The following are the bases on which we may require the amount payable for
     a Program to be paid:

     1.   one-time;

     2.   recurring (for example, a monthly license charge); or

     3.   a combination of both (for example, an initial charge and an annual
          license charge).

     We will specify the amount and basis for the particular Program.

     Programs licensed to you on a recurring-charge basis are licensed for the
     period indicated in our invoice.  You may market such Programs only on the
     same basis as licensed to you.  You may not charge an End User a one-time
     charge for a Program you license from us on a recurring-charge basis.
     However, you may charge the End User whatever amount you wish for the
     recurring charge.

                                 Page 6 of 11
<PAGE>
 
     (R) UNIX is a registered trademark of UNIX System Laboratories, Inc.
     (R)OSF/1 and Open Software Foundation are registered trademarks of Open
     Software Foundation, Inc.


10.  DEVELOPMENT SYSTEMS

     We may allow you to acquire Products for use primarily in developing,
     testing. supporting, or demonstrating your value-added enhancement.  We
     call these Development System Products.  We may also approve you to acquire
     Products under these terms, for the exclusive use of development, support
     and testing your value-added enhancement. Such Products may not be used for
     demonstration purposes.

     If you have a Development System Product that is a Machine for which there
     is a field upgrade available, and you have acquired the maximum number of
     Development System Products you may acquire for the contract period, you
     may acquire the field upgrade (but not a replacement Machine) as a
     Development System Product.

     You agree not to resell, lease, or transfer a Development System Product
     for 12 months from the Date of Installation of the Product (or its Machine
     upgrade).

     For a Development System Product listed in the Industry Remarketer Exhibit
     (other than Programs), we will specify either a Development System price or
     a Development System discount.

     We make Programs, and their upgrades if applicable, available to you at a
     100 percent discount, for use on an authorized Development System.  Certain
     Programs may require your payment of a fee.  We will specify such Programs
     and their fee.  You agree not to resell, lease or transfer Programs you
     acquire under these terms.

     For a Development System Product listed in the Dealer Exhibit, we will
     specify a Development System price.

     We will specify, in the applicable Exhibit, the maximum quantity of each
     Development System Product that you may acquire.  If you are an industry
     remarketer of mid-range computer Products, you must have a Development
     System for each system type that you are approved to market.

     We will provide applicable Warranty and Program Services for Development
     System Products listed in the Industry Remarketer Exhibit.  You are
     responsible for these Services for Development System Products listed in
     the Dealer Exhibit.

     Development System Products do not count toward your minimum renewal
     criteria or any Commitment.  If you use a Development System Product in a

                                 Page 7 of 11
<PAGE>
 
     manner that does not comply with these terms, we may charge you the
     difference between what you paid and the full price.

     You may not combine this offering with any other discount or allowance.


11.  PRELOAD OF PROGRAMS

     For certain Machines specified in the applicable Exhibit, we will, on your
     request, preload programs you select onto those on-order Machines.

     We will:

     1.   send you a utility program and a kit containing blank tapes and
          instructions so you can provide us with tapes containing the programs
          selected for preload;

     2.   make production copies of the tapes you send us, use those copies to
          load the Machine, and verify that the process is successfully
          completed;

     3.   verify that the Machine is successfully delivered in a preloaded
          condition: and

     4.   retain the tapes for at least three months following the shipment of
          the last Machine for which preloading is ordered.  You may request a
          shorter retention period in writing.  At the end of that period, we
          will erase the programs from all tapes in our possession.

     You agree to:

     1.   have a license for each IBM Program for which you order preloading;

     2.   ensure that the applicable license agreement is signed by the End User
          and the completed supplement is issued (with a copy sent to us).  You
          must do this before we ship the Machine;

     3.   obtain approval from each owner of each non-IBM program you send us to
          copy, to -

          a.   make as many copies as we may need to support the preload
               process, and

          b.   reproduce, in each copy, only those copyright notices that appear
               within the program;

                                 Page 8 of 11
<PAGE>
 
     4.   provide us with programs and documentation according to the
          instructions that accompany the kit we send to you.  You agree to
          return the entire kit and utility program;

     5.   provide us with tapes at least four weeks before the scheduled
          shipment of the Machine for which you require preloading;

     6.   not send us any information that is confidential or proprietary to
          anyone; and

     7.   pay any applicable charges for preloading.  Any discount that applies
          to the Machine also applies to preload charges.


12.  TRIAL PRODUCTS

     We may offer certain Products as "Trial Products."  If you are approved for
     a Trial Product, you may provide it to End Users for evaluation purposes,
     or (if we agree) you may use it as part of a Development System.  You may
     either return or retain a Trial Product.  If you do not wish to retain it,
     you must notify us in writing before the end of the trial period.
     Otherwise, we will consider the Product to be retained.

     We will list in an Addendum the specifics of a trial, such as Trial period,
     Trial Products, and, if applicable, the End User.  We reserve the right to
     withdraw a trial at any time.

     If the End User is participating in the trial, you agree to ensure that we
     receive the applicable agreement signed by you and the End User.  You agree
     to provide the End User with the necessary details of the trial.

     We do not transfer title to Trial Products during the trial period.  We
     will service and support them, and bear the risk of loss (except for theft
     or vandalism].

     You agree:

     1.   to inform us of each Trial Product's location;

     2.   that the Product may not be moved to another location or altered,
          without our prior written approval.  However, you may attach a non-IBM
          product or device to an IBM Machine without notice.  You may not make
          any alteration or attachment that creates a safety hazard or renders
          maintenance of the Machine impractical;

     3.   to return, at the end of the trial period, all Products (including any
          copies of Programs) not retained.  The Products should be returned

                                 Page 9 of 11
<PAGE>
 
          unaltered and in the same condition as when delivered to you.
          Alternatively, for Programs, you may destroy all copies; and

     4.   to furnish all labor for unpacking and packing.

     If you retain a Trial Product, payment is due on the business day following
     the last day of the trial period.  For a Machine, we transfer title to you
     and no longer bear the risk of loss as of that day.  However, the warranty
     period begins on the Date of Installation.


13.  TRADE-IN MACHINES

     We may specify certain Machines as eligible for trade-in.  We will list in
     an Addendum such items as the Machine you agree to purchase (called the
     "Replacement Machine") and the Machine you agree to return to us (called
     the "Replaced Machine").  When we accept a Replaced Machine, we give you
     credit towards the purchase from us of other,  eligible Machines.  You
     agree to ensure that the same End User who was using the Replaced Machine,
     acquires the Replacement Machine.  A Trial Machine may qualify as a
     Replacement Machine.

     For the Replaced Machine, you agree to:

     1.   restore an IBM Machine to its unaltered condition;

     2.   have it in operating condition on the day before it is available for
          pickup;

     3.   furnish all labor for packing; and

     4.   ensure that title to it is free of any legal obligations or
          restrictions on the day it is picked up, unless the IBM Credit
          Corporation owns both the Replacement and Replaced Machines.

     For the Replaced Machine, we will:

     1.   arrange for its pickup at your or the End User's location;

     2.   bear the risk of loss after it is picked up; and

     3.   pay normal transportation charges.

     The credit we give is in addition to any other discount for which the
     Replacement Machine may be eligible.  The Replacement Machine counts toward
     your Commitment, unless the Replaced Machine was previously counted toward

                                 Page 10 of 11
<PAGE>
 
     that Commitment.  You agree to pay the full amount due for the Replacement
     Machine.  You may not reduce your payment in anticipation of receiving the
     credit.

     If both Machines in a trade-in are used as part of a Development System,
     the Replaced Machine is not subject to Development System adjustment
     charges.

14.  MARKETING OF IBM SERVICES FOR A FEE

     We approve you to market, and will pay you a fee, for eligible Services you
     market 1) as our industry remarketer to End Users, or 2) as our managing
     industry remarketer, to resellers.  You, or if you are a managing industry
     remarketer, your reseller, may market Services on any eligible machine in
     an account when 1) the End User to which the Service is marketed acquired
     your IBM approved value-added enhancement from you, or if you are a
     managing industry remarketer, from your reseller, and the enhancement is
     installed on one or more Machines you are approved to market, regardless of
     who marketed the Machine to the End User, or 2) you, or if you are a
     managing industry remarketer, your reseller, marketed a Machine to the End
     User under an IBM Business Partner relationship which did not require an
     IBM approved value-added enhancement.

     Services may be marketed on eligible non-IBM machines regardless of whether
     an IBM approved value- added enhancement is installed on a Machine in the
     account.

     We specify the eligible Sen/ices, and the percentages used to determine
     your fee, in an Exhibit:

     We will not pay you the fee if the machine is already under the Service or
     if the Service had been terminated on the machine within the prior six
     months at the same account.

                                 Page 11 of 11
<PAGE>
 
IBM BUSINESS PARTNER AGREEMENT - REMARKETER
MARKET DEVELOPMENT FUND ATTACHMENT

- --------------------------------------------------------------------------------

These terms are in addition to those of the Industry Remarketer and Managing
Industry Remarketer Attachments.  If there is a conflict among terms, the terms
of this Attachment will prevail.  This Market Development Fund program will end
on December 1, 1994.  We do not guarantee that it will be renewed or, if it is,
that it will be structured in the same way.

1.   MUTUAL RESPONSIBILITIES

     Each of us agrees to:

     1.   jointly develop a market development fund plan (specified in an
          Addendum) for our RISC System/6000 Products; and

     2.   participate in quarterly reviews (for example, of marketing strategy
          and market development activities).

2.   OUR OTHER RESPONSIBILITIES

     We will:

     1.   set up a market development fund to support your marketing of our RISC
          System/6000 Products to resellers;

     2.   credit this fund with an amount which will be the greater of 1) [*]
          percent of your 1993 Product attainment multiplied by [*] percent, or
          2) $ [*].  Amounts we credit to the fund belong to us until we
          disburse them for an approved market development activity.  Therefore,
          the fund and all amounts we credit to it belong to us.  Any amounts
          remaining in the market development fund after December 15, 1994, are
          forfeited by you;

     3.   determine Your eligibility for disbursements from the fund:

     4.   reimburse you for preapproved expenses, for which you submit an
          invoice and any other documentation that we may require.
          Reimbursement amounts will not exceed your available market
          development fund balance.  We will provide reimbursements from the
          fund based on the reimbursement percent we specify in the Addendum.
          If this percent is less than 100, then you are responsible for the
          balance;

     5.   change the reimbursement percent solely at our discretion;


* Redacted pursuant to application for confidential treatment.

                                  Page 1 of 2
<PAGE>
 
     6.   reimburse you, in the following quarter, for approved expenses which
          we do not reimburse (due to an insufficient market development fund
          balance) in the quarter you submitted them; and

     7.   periodically reconcile disbursements from the fund to amounts credited
          to the fund.

3.   YOUR OTHER RESPONSIBILITIES

     You agree to:

     1.   perform the activities specified in the market development fund plan;

     2.   use disbursements from the tuna to market our RISC System/6000
          Products to resellers, according to the guidelines we provide;

     3.   submit our reimbursement form on a quarterly basis, by the dates
          specified in the Addendum.  You also agree to submit invoices for
          reimbursement from the fund (if applicable), as we specify: and
     4.   retain records (according to our guidelines) for three years of your
          use of a disbursement and expenses associated with the fund.

4.   ENDING THE ATTACHMENT

     This Attachment ends the earlier of 1) its termination or 2) December 1,
     1994.  When this Attachment ends, any Addendum under it will also end.
     Either of us may terminate this Attachment, with or without cause, on one
     month's written notice.  We may terminate this Attachment at any time if
     you materially breach any of its terms.

                                  Page 2 of 2
<PAGE>
 
IBM BUSINESS PARTNER AGREEMENT - REMARKETER
    MANAGING INDUSTRY REMARKETER - SCHEDULE A

- --------------------------------------------------------------------------------

These terms are in addition to those of the Industry Remarketer and Dealer
Exhibits and prevail over them.  We may change these terms by giving you written
notice.  These discount schedules apply to specific Products as identified in
the IBM Industry Remarketer Exhibit (Z125-4096). Those RISC System/6000, AS/400,
IBM Point of Sale Products, and Network Integration Products identified with an
"A" in the MIR column of the Industry Remarketer Exhibit are available to you at
the discounts described below.

1.   RISC SYSTEM/6000 AND AS/400 DISCOUNT SCHEDULES

     A.   RISC SYSTEM/6000 PRODUCTS
          -------------------------

          1)   Included in Category A of the Industry Remarketer Exhibit;

               Annual Revenue   Discount Base
               Entry-$9.99M     [*]%
               $10.0-14.99M     [*]%
               $15.0-19.99M     [*]%
               $20M +           [*]%

               Includes Field Installed Features and Model Conversions.

               Includes Software and 1/0.

               RISC System/6000 Software Group to Group Upgrades, where
               available, are eligible for the same discount as the base license
               they are upgrading.

          2)   Not included in the Industry Remarketer Exhibit.

               - RISC System/6000 Machine Type 7020 Model 40P
                 discount is [*]% (Dealer Exhibit terms and conditions).

               - Managing Industry remarketers (MIRs) currently
                 approved for the IBM RISC System/6000 are authorized to
                 market the IBM 7586 Model 43P Industrial Computer to their
                 Industry Remarketer Affiliates.

                 7586 Model 43P is subject to standard Industrial
                 Computer discounts.  Contact an IBM representative for the


* Redacted pursuant to application for confidential treatment.


                                 Page 1 of 12

<PAGE>
                 applicable discounts.  The following remarketer information
                 applies for the 7586 Model 43P.

                    - Price Reduction Category:  5
                    - Inventory Adjustment Category:  6
                    - Annual System Revenue Performance applies.
                    - The product is a customer setup machine.
                    - The product does not contain licensed internal code.

                    Please refer to IBM announcement letter, 595-104, dated
                    10/31/95, for complete terms and information on this
                    product.

                  7573 Model 001 and 7574 Model 001 Industrial Graphics
                  Displays.

                  These Products are eligible for the RISC System/6000 Products
                  discount grid, listed in this Schedule, that applies to
                  Category A Products of the Industry Remarketer Exhibit.  The
                  following Remarketer information applies for these Products:

                  - Price Reduction Category:  5
                  - Inventory Adjustment Category:  6
                  - Annual System Revenue Performance applies
                  - The Product is a customer setup machine.
                  - The Product does not contain licensed internal code.

     B.   AS/400 PRODUCTS
          ---------------

          INCLUDED IN CATEGORY B OF THE INDUSTRY REMARKETER EXHIBIT

          Machine Type  Discount
 
          9401/P03   [*]%
          9402       [*]% (9402 Model 236 new machine orders are available at a
                          30% discount).
          9404       [*]% (9404/3XX Models available on an exception
                          basis only)
          9406       [*]%

          .  AS/400 Field Installed Features and Model Conversions for AS/400
             Machine Types 9401/9402/9404/9406:  [*]%

          .  AS/400 Software and I/O Products: [*]%

             - Field Installed Features and Models Conversion for AS/400 I/O
               Products: [*]%
             - ASI400 Software Group to Group Upgrades, where available, are
               eligible for the same discount as the base license being 
               upgraded.

* Redacted pursuant to application for confidential treatment.


                                 Page 2 of 12
<PAGE>
 
     C.   EXCEPTIONS
          ----------

          The following exclusions and maximums apply and prevail over the
          Discount Schedules above:

          CATEGORY A
          ----------

          The discount for RISC System/6000 Machine Type 7248 (all models), as
          well as Model Conversions for Machine Type 7248, is [*]%.

          Discount Caps

          Maximum discount
               5765-496 = [*]%
               5775-526 = [*]%
               5601-263 = [*]%  (Processor Category D5, 1-2 User Tier Only)
               5621-027 = [*]%
               5765-083 = [*]%
               7010     = [*]%  (Models 140, 150, and 160 are available at a
                                single discount of [*]% and may be marketed
                                independent of the standard Value-Added
                                Enhancement requirement.  Orders for field
                                installed features and model upgrades are
                                available at the discounts described in the
                                Annual Revenue table of Schedule A.

          CATEGORY A1 - Architecture and Engineering Series Programs and CAD/CAM
          -----------                                                           
          Programs

          These licensed programs may only be marketed to those IBM Industry
          Remarketer Affiliates who have been approved for those Products as
          their Approved Value-Added Enhancement.

          The following Licensed Programs are available at a [*]% discount:

               5696-054     5696-055      5696-057
               5696-060     5696-061      5697-186
 
          CATEGORY B
          ----------

          The IBM 9337 is available at a [*]% discount for new machine orders.
 
          CATEGORY B1
          -----------
 
          The following Licensed Programs are available at a [*]% discount:


* Redacted pursuant to application for confidential treatment.

                                 Page 3 of 12
<PAGE>
 
          5696-024  5696-025  5696-026  5696-027  5696-029
          5696-030  5696-034  5733-CLS  5733-CSB  5733-CSC
          5733-CSR  5733-CSS  5733-CS5  5733-CS7  5733-CS9
          5733-055  5733-056  5738-FNT  5738-FS1  5738-0S1

     The following Licensed Programs are available at a [*]% discount:

          5696-006

     The following Licensed Programs are available at a [*]% discount:

          5620-ABL

     CATEGORY G1
     -----------

          7526, 7526 discount = [*]%

     CATEGORY M
     ----------

     The following Licensed Programs are available at a [*]% discount:

          5696-237   5896-238   5696-239   5696-240   5696-347
          5765-117   5765-118   5765-119   5765-121   5765-148
          5765-152   5765-532   5765-533   5765-534   5765-537
          5765-538   5765-540                                  

     The following Licensed Programs are available al a [*]% discount:

          5601-260   5696-108   5696-236   5765-316

     The following Licensed Programs are available at a [*]% discount:

          5765-191   5765-192   5765-193   5765-263   5765-337
          5765-338   5765-339   5765-340   5765-341   5765-342
          5765-347   5765-348   5765 440   5765 441   5765-442
          5765 443   5765-605   5765-606   5765-607            

     The following Licensed Programs are available at a [*]% discount:

          5765-527

     CATEGORY X
     ----------

     Products included in this category are available for marketing by both
     AS/400 and RISC System/6000 Remarketers.

     The following Licensed Programs are available at a [*]% discount:

          5621-159   5622-275   5622-276

     The following Licensed Programs are available at a [*]% discount:



* Redacted pursuant to application for confidential treatment.
                                 Page 4 of 12
<PAGE>
 
          5798-RZB

D.   PRINTERS FROM THE IBM PRINTING SYSTEMS COMPANY
     ----------------------------------------------

     The printers from the IBM Printing Systems Company may be marketed without
     the standard Value-Added Enhancement requirement, and are available via the
     IBM Printing Systems Company Remarketer Exhibit, for reference purposes,
     available Products are listed in Category L of the Industry Remarketer
     Exhibit.  These printers are available at a [*]% discount, with the
     following exceptions:

          3930/03D, 03S         = [*]%
          4232/302              = [*]%
          42471A00              = [*]%
          6252/P08, P12         = [*]%
          6400/004              = [*]%
          6408/A00              = [*]%
          6412/A00, CTO, CTA    = [*]%

E.   DEALER EXHIBIT PRODUCTS
     -----------------------

          3476, 3486, 3487, 3488 maximum = [*]%

F.   IBM UNINTERRUPTIBLE POWER SUPPLY (UPS)
     --------------------------------------

     1)   Discount Schedule for UPS Products.

     CATEGORY    MACHINE TYPE      MODEL              ELIGIBLE DISCOUNT
       K5            9910          Bxx*                      [*]%
                                   Exx*                      [*]%
                                   B30, B50, EP5             [*]%
                                   EP8, E80, U33             [*]%

     MES orders for Machines in this Category are not eligible for a discount.

     * Except for models specifically listed at a different discount.

     2)   Discount Schedule for ail other UPS Products:

          KVA CAPACITY                    MIR DISCOUNT
          (less than) 3 KVA               [*]%
          3 (less than) 18 KVA            [*]%
          = (greater than) 18 KVA         Quoted on request.

2.   IBM STORAGE PRODUCTS

* Redacted pursuant to application for confidential treatment.

                                 Page 5 of 12
<PAGE>
 
     Products included in categories S1, S3, and S4 of the IR Exhibit may be
     marketed by Industry Remarketer Affiliates independent of the standard
     Value-Added Enhancement requirement.

     Category S1  All Products =  [*]%
     Category S2  3490/CXX, EXX = [*]%
                  3494 = [*]%
     Category S3  7135 = [*]%
     Category S4  All Products = [*]%
     Category SS  5765-564 = [*]%

     MES orders are eligible for the same discount as the base machine,, unless
     otherwise indicated.

3.   IBM POINT OF SALE PRODUCTS

     POINT OF SALE TERMINAL

     Machine Type*   Discount
         4694           [*]%
         4695           [*]%

     Includes Field Installed features and ModeJ Conversions.

     * IBM Point of Sale Products acquired under the terms of this
       Schedule are subject to the following Inventory Adjustment and Price
       Reduction Credit Provisions:

     INVENTORY ADJUSTMENT PROVISIONS

     Each quarter of your contract period, you must report your inventory of
     approved IBM Products as of the last calendar day of the preceding quarter.
     You must use a form provided by IBM and the completed inventory form must
     be received by IBM no later than the 10th workday of the new quarter.

     The maximum number of units of a Product you may return in a given quarter
     is equal to the number of units of such Product you reported as the final
     inventory for the previous contract period quarter.  You may return these
     Products only once per contract period quarter.  If Products being returned
     are accompanied by an order for new Products in an amount equal to or
     greater than the dollar value of the Products being returned, no Inventory
     Adjustment Charge will apply.  If Products are returned without an
     accompanying order of equal or greater value, a [*]% Inventory Adjustment
     Charge will apply to all Products being returned.

     PRICE REDUCTION CREDIT PROVISIONS


* Redacted pursuant to application for confidential treatment.

                                 Page 6 of 12

<PAGE>
 
     Price Reduction Credits are based on a nine (9) month look back and are
     applicable to machine type/models and associated field installed features
     and model conversions shipped from IBM as MES orders.  In order to quality
     for a Price Reduction Credit, the following criteria must be met:

     -The Products must have been shipped by IBM during the 9-month period
      immediately preceding the effective date of the decrease.
     -The Products must be in the original unopened packaging.
     -The Products Date of Installation must not have occurred as of the
      effective date of the decrease.
     -The Product was not ordered for Development System installation.

     You must use a form provided by IBM to report that inventory in your
     possession as of the effective date of the decrease and to certify the
     above requirements.  IBM may request copies of invoices, including any
     credit invoices, issued to you by IBM for the Products you are requesting
     credit on.

     IBM Customer Agreement Licensed Programs do not qualify for Price Reduction
     Credits.

4.   IBM NETWORK INTEGRATION PRODUCTS

     Products included in this section have unique certification requirements.
     Please contact your IBM representative for details.  Products included in
     this section are available at the discounts described below.  MES orders
     for installed features and model conversions are available at the same
     discount as the base machine type/model it is ordered for installation on.

     CATEGORY D
                     Eligible
     Type/Model      Discount
     8250/All           [*]%
     8260/All           [*]%
     8281 and 8282      [*]%

     6611/120           [*]%
     6811/125           [*]%
     6611/145           [*]%
     6611/175           [*]%

     2210               [*]%
     9741/001           [*]%

     CATEGORY D1


* Redacted pursuant to application for confidential treatment.

                                 Page 7 of 12
<PAGE>
 
     Licensed Programs included in Category D1 are available at a 37% discount
     with the following exceptions:

     5648-016           [*]%
     5765-368           [*]%

5.   MANAGING INDUSTRY REMARKETER DEMONSTRATION SYSTEM

     Managing Industry Remarketers may acquire the following quantities of
     Demonstration System Products each contract period for use in supporting,
     recruiting, and training their Industry Remarketer Affiliates.

     Demonstration Products are made available to the MIR at the Development
     System Discounts specified in the Industry Remarketer Exhibit.

     Demonstration Products must be retained by the MIR for a minimum of twelve
     months from the Date of Installation.

     Refer to the Managing Industry Remarketer Attachment for additional terms.
  
     PRODUCT                            QUANTITY AVAILABLE
     -------                            ------------------
 
     RISC System/6000 Processors                [*]
     POWERparallel Processors (9076)            [*]
     AS/400 Processors                          [*]
     - 9401/P03                                 [*]
     * Network Integration Products             [*]
     * Point of sale Products                   [*]
     ** Storage Products                        [*]

     *  MIRS may acquire the quantities indicated for each machine type they are
        approved to market in these Categories.
 
     ** MIRs may acquire up to 10 of the Products they are approved to market in
        these Categories.

     MIRs may acquire Products from the Complementary Categories in these
     quantities that IBM has indicated in the maximum number of these Products
     that will attach to their Demonstration System Processor Type.

6.   FEDERAL DISCOUNTS

     Managing Industry Remarketers authorized to market the RISC System/6000 or
     Network Integration Products to Industry Remarketer Affiliates may acquire
     Products for installation in a Federal account under the following discount



* Redacted pursuant to application for confidential treatment.


                                 Page 8 of 12
<PAGE>
 
     schedules. MIR specific revenue commitments and discounts are identified in
     the individual MIR's Profile.  Please contact your IBM representative for
     details.

     A.   MANAGING INDUSTRY REMARKETER FEDERAL DISCOUNT SCHEDULE
          ------------------------------------------------------

          1)  RISC SYSTEM/6600 PRODUCTS
              -------------------------
 
                                                        Discounts
              Annual System
              Revenue Performance*                 Hardware    Software

              Entry-$9,999,999                        [*]%         [*]%
              $10,000,000 - $14,999,999               [*]%         [*]%
              $15,000,000 - $19,999,999               [*]%         [*]%
              $20,000,000 and over                    [*]%         [*]%

          * This discount schedule is based on a single RISC System/6000 revenue
            commitment for Products acquired for both federal and commercial
            installations.

            a) The hardware Products in Category A on the IR Exhibit (Z12S-4096)
               are eligible for the hardware discounts above.
 
            b) The software Products in Category A are eligible for the software
               discounts listed above.

            c) Some Products listed in the Network Integration Products Federal
               Discount Schedule below may also be eligible RISC System/6000
               Products. These Products may be acquired at the discounts listed
               below by IBM Authorized MIRs approved to market RISC System/6000
               Products to Industry Remarketer Affiliates.

            d) All other authorized Products are available at the standard
               MIR/IR published discounts.

          2)  NETWORK INTEGRATION PRODUCTS FEDERAL DISCOUNT SCHEDULE
              ------------------------------------------------------

              Machine Type    Description                             Discount
Category O    6611            Network Processor - Model 12x              [*]%
              8260            Multiprotocol Intelligent Switching Hub    [*]%
              9741            High Speed Inverse Multiplexor             [*]%
              2210            Nways Multiprotocol Router                 [*]%
              2217            Nways Multiprotocol Concentrator           [*]%
Category D1   5648-016        Multiprotocol Network Program              [*]%
Category K1   9309            Rack Enclosure Expansion Unit              [*]%
Category K2   3299            Multiplexor Hub

 
* Redacted pursuant to application for confidential treatment.

                                 Page 9 of 12
<PAGE>
 
a)   Hardware Products specifically listed above are eligible for discounts
     listed above when sold to Federal End Users.

b)   All additional Network Integration Products are eligible to IBM Authorized
     Industry Remarketers approved to remarket Network Integration Products are
     available at standard MIR/IR published discounts.

B.   FEDERAL END USER DEFINITION
     ---------------------------

     The following definition of "end user" applies when marketing to federal
     Government accounts:

     A)   "Federal End User" includes federal government agencies or any other
          entity listed in GSA Order ADM 4800.2D, including those entities
          listed in Appendices A, B, and G of the Order, and any successor Order
          which may be published by the GSA in the federal Register.  The term
          Federal End User also includes federal government cost reimbursement
          prime contractors and management and operating contractors that
          receive proper authorization under FAR Part 51 from federal agencies
          to make federal purchases or acquisitions where licenses granted and
          title to equipment vest in the federal government.

     B)   The IR may propose an integrated solution through a higher-tier
          federal contractor in fulfillment of a specific government procurement
          where title to the IBM equipment passes directly to the federal
          government.  In no event shall the IR permit transfer of title for any
          IBM equipment purchased under this Agreement to other than the federal
          government.  Under no circumstances may the IR assign any of its
          responsibilities under the IR Agreement to the Federal End User.

7.   IBM SERVICES OFFERINGS
     ----------------------
                                                    MANAGING INDUSTRY REMARKETER
     Service Offering                               DISCOUNT     FEE PERCENT (1)

     Maintenance
     -----------
     Maintenance Service                                [*]           [*]%
     Corporate Service Offering(CSO)                    [*]           [*]%
     Mid Range Service Offering (MRSO)                  [*]           [*]%
     Entry Systems Service for Remarketers (ESSR)         (2)           (2)
     Corporate Service Offering for Remarketers (CSO/R)   (2)           (2)

     Continuing Support
     ------------------
     Support Family Services
          AS/400                                        [*]%          [*]%
          AIX                                           [*]%          [*}%


* Redacted pursuant to application for confidential treatment.

                                 Page 10 of 12
<PAGE>
 
     Customized Operational Services
          ESCON Migration Services                     [*]%           [*]%
          SiteManager                                  [*]%           [*]%

     Project Support (3)
     -------------------
     Customized Operational services (4)               [*]%           [*]%

     Customized Operational Services Equipment
          Air Conditioners and Chillers                [*]%           [*]%
          Surge Suppressors                            [*]%           [*]%
          Uninterruptible Power Supplies(UPS)
          Less than 3 KVA                              [*]%           [*]%
          3 to 18 KVA                                  [*]%           [*]%
          Greater than 18 KVA                      Upon Request       [*]%
          Liebert DataPad*                             [*]%           [*]%

     Systems Integration                               [*]            [*]%
     Application Design & Development                  [*]            [*]%

     Other Services (Examples)
        LAN Doctor Services, SmoothStart, Softinstall  [*]%           [*]%

     NOTES:
     ----- 
     (1)  The fee percent is applied to the Servico's one-time or recurring
          charge that IBM invoices the End User.  For a recurring charge, we
          apply the percent to [*] times the monthly charge.

     (2)  Eligible machines, discounts and periodic payment percentages are
          contained in the Exhibit for Corporate Service Option (Z125-3928) and
          Remarketer Exhibit for CSO Option (Z125 4170), and Remarketer Exhibit
          for Entry Systems Service (Z125-4254), as applicable.

          Payments are made quarterly for CSO and for ESS based upon the amount
          of adjusted charges invoiced during the quarter period.

                     PAYMENT          ADJUSTED
                     Percent      Charges Invoiced
 
                       [*]%      $       0 - $12,499
                       [*]%         12,500 -  49,999
                       [*]%         50,000 - 124,999
                       [*]%       125,000 or greater

     (3)  Fees are paid on the total contract amount, including non-IBM
          Products, but excluding services which you, or your reseller we


* Redacted pursuant to application for confidential treatment.

                                 Page 11 of 12
<PAGE>
 
          approve, perform as a subcontractor.  Services offered by ISSC,
          EduQuest, and Education and Training are excluded.

     (4)  The fee percent or discount is applied to the Service's charge,
          excluding moving company charges.

     *    The following is a trademark of the indicated companies:  DataPad
          (Liebert)

                                 Page 12 of 12



© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission