QUINTILES TRANSNATIONAL CORP
10-K, 1999-03-31
COMMERCIAL PHYSICAL & BIOLOGICAL RESEARCH
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                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                             ---------------------
 
                                   FORM 10-K
 
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<C>               <S>
   (MARK ONE)
      [X]         ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF
                  THE SECURITIES EXCHANGE ACT OF 1934
                  FOR THE FISCAL YEAR ENDED DECEMBER 31, 1998
                                               OR
      [  ]        TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF
                  THE SECURITIES EXCHANGE ACT OF 1934
                  FOR THE TRANSITION PERIOD FROM ____________ TO ____________
</TABLE>
 
                        COMMISSION FILE NUMBER 340-23520
 
                         QUINTILES TRANSNATIONAL CORP.
             (Exact name of registrant as specified in its charter)
 
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<S>                               <C>
         NORTH CAROLINA                      56-1714315
    (State of incorporation)              (I.R.S. Employer
                                       Identification Number)
 
4709 CREEKSTONE DRIVE, SUITE 200
     DURHAM, NORTH CAROLINA                  27703-8411
(Address of principal executive              (Zip Code)
            office)
</TABLE>
 
       Registrant's telephone number, including area code: (919) 998-2000
 
          Securities registered pursuant to Section 12(b) of the Act:
 
                                     NONE.
 
          Securities registered pursuant to Section 12(g) of the Act:
 
                     COMMON STOCK, $.01 PAR VALUE PER SHARE
                                (Title of Class)
 
     Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Yes [X] No [ ]
 
     Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment of this
Form 10-K. [ ]
 
     The aggregate market value of the registrant's Common Stock at February 28,
1999 held by those persons deemed by the registrant to be non-affiliates was
approximately $3,050,657,065.
 
     As of February 28, 1999 (the latest practicable date), there were
78,202,633 shares of the registrant's Common Stock, $.01 par value per share,
outstanding.
 
                      DOCUMENTS INCORPORATED BY REFERENCE
 
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DOCUMENT                                                      WHERE INCORPORATED
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<S>                                                           <C>
1. Proxy Statement for the Annual Meeting of Shareholders to
   be held June 14, 1999                                           Part III
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                         QUINTILES TRANSNATIONAL CORP.
 
                            FORM 10-K ANNUAL REPORT
 
                                     INDEX
 
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PART I..................................................................    1
  Item 1.   Business....................................................    1
  Item 2.   Properties..................................................   17
  Item 3.   Legal Proceedings...........................................   17
  Item 4.   Submission of Matters to a Vote of Security Holders.........   18
 
PART II.................................................................   19
  Item 5.   Market for Registrant's Common Equity and Related
              Stockholder Matters.......................................   19
  Item 6.   Selected Financial Data.....................................   20
  Item 7.   Management's Discussion and Analysis of Financial Condition
              and Results of Operations.................................   21
  Item 7a.  Quantitative and Qualitative Disclosures about Market
              Risk......................................................   29
  Item 8.   Financial Statements and Supplementary Data.................   30
  Item 9.   Changes in and Disagreements with Accountants on Accounting
              and Financial Disclosure..................................   54
 
PART III................................................................   54
  Item 10.  Directors and Executive Officers of the Registrant..........   54
  Item 11.  Executive Compensation......................................   54
  Item 12.  Security Ownership of Certain Beneficial Owners and
              Management................................................   54
  Item 13.  Certain Relationships and Related Transactions..............   54
 
PART IV.................................................................   55
  Item 14.  Exhibits, Financial Statement Schedules, and Reports on Form
              8-K.......................................................   55
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                                     PART I
 
ITEM 1.  BUSINESS
 
GENERAL
 
     Quintiles Transnational Corp. ("Quintiles" or the "Company") is a market
leader in providing full-service contract research, sales, marketing and
healthcare policy consulting and health information management services to the
global pharmaceutical, biotechnology, medical device and healthcare industries.
Supported by its extensive information technology capabilities, the Company
provides a broad range of contract services to help its clients reduce the
length of time from the beginning of development to peak sales of a new drug or
medical device. The Company's product development services include a full range
of services focused on helping its clients through the development and
regulatory approval of a new drug or medical device. The Company's
commercialization services, including sales and specialized marketing support
services, focus on helping its clients achieve commercial success for a new
product or medical device. The Company also offers healthcare policy research
and management consulting, which emphasize improving the quality, availability
and cost-effectiveness of healthcare. Through its March 1999 acquisitions of
Pharmaceutical Marketing Services, Inc. ("PMSI") and ENVOY Corporation
("ENVOY"), the Company will also offer healthcare electronic data interchange,
data mining and market research services which will form the core of its
healthcare informatics services.
 
     Since its inception in 1982, the Company has continued to expand the scope
of its services and its geographic presence to support the needs of its
customers on a worldwide basis. The Company has implemented a number of
strategic initiatives to broaden its array of services and create new
opportunities for growth. As part of this strategy, the Company has completed
approximately 32 acquisitions over the past five years. For example, in February
1998, the Company made four acquisitions: Pharma Networks N.V., a leading
contract sales and healthcare recruitment organization based in Brussels,
Belgium; Technology Assessment Group ("TAG"), an international health outcomes
assessment firm based in San Francisco, California specializing in patient
registries and in evaluating the economic, quality-of-life and clinical effects
of drug therapies and disease management programs; T2A S.A., a leading French
contract sales and marketing organization; and More Biomedical Contract Research
Organization Ltd., a contract research organization based in Taiwan. In May
1998, the Company acquired two companies, ClinData International Pty Ltd., a
leading biostatistics and data management company in South Africa, and Crossbox
Limited t/a Cardiac Alert, a U.K.-based company which provides a centralized
electrocardiogram monitoring service for international clinical trials. In
August 1998, the Company acquired The Royce Consultancy plc, a leading
pharmaceutical sales representative recruitment and contract sales organization
in the U.K. In September 1998, the Company acquired Data Analysis Systems Inc.
("DAS"), a leader in sales force planning and territory optimization systems for
the pharmaceutical industry. In October 1998, the Company acquired New
Jersey-based Simirex Inc. and Simirex International Ltd. (collectively,
"Simirex"), which provide clinical packaging services for the pharmaceutical
industry. Also in October 1998, the Company acquired Groupe H2V SA ("Serval"), a
French contract sales and marketing company, and Q.E.D. International Inc.
("Q.E.D."), a New York-based provider of integrated product marketing and
communication services for pharmaceutical companies in the U.S. market.
 
     Effective January 1, 1999, the Company completed its previously announced
acquisition of substantial assets of Hoechst Marion Roussel's Kansas City-based
Drug Innovation and Approval organization and the opening of a Kansas City
contract research facility. In February 1999, the Company acquired Chicago-based
Oak Grove Technologies Inc., a leader in providing current Good Manufacturing
Practice ("cGMP") compliance services to the pharmaceutical, biotechnology and
medical device industries.
 
     In December 1998, the Company also announced two acquisitions that were
completed in the first quarter of 1999. On March 29, 1999, the Company acquired
all of the outstanding stock of PMSI in a merger that resulted in PMSI becoming
a subsidiary of the Company. Through its Scott-Levin subsidiary in the United
States, PMSI provides a range of information and market research services to
pharmaceutical and healthcare companies to enable them to optimize the
performance of their sales and marketing activities.
 
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     On March 30, 1999, the Company acquired all of the outstanding stock of
ENVOY in a merger resulting in ENVOY becoming a subsidiary of the Company. ENVOY
is a leading provider of healthcare electronic data interchange ("EDI") and
transaction processing based in Nashville, Tennessee. ENVOY provides healthcare
EDI services on a real-time and batch-processing basis by utilizing proprietary
computer and telecommunications software and microprocessor technology. Through
its subsidiary, Synergy Health Care, Inc., ENVOY provides healthcare data
warehousing and analysis, performance tracking, patient studies and disease
management support. ENVOY is one of the largest processors of electronic
real-time pharmacy and commercial third-party payor batch transactions in the
United States based upon annual transaction volume. In addition, ENVOY believes
that it has one of the largest patient statement processing and printing
services business in the United States, processing more than 160 million patient
statements annually. ENVOY's transaction network, which processed approximately
1.2 billion transactions in 1998, consisted of approximately 200,000 physicians,
36,000 pharmacies, 42,000 dentists, 4,600 hospitals and 865 payors, including
approximately 47 Blue Cross Blue Shield Plans, 59 Medicare Plans and 40 Medicaid
Plans as of December 31, 1998.
 
     In addition to acquisitions, the Company also has entered strategic
alliances and made strategic investments that the Company believes will position
it to explore new opportunities and areas for potential growth.
 
     The Company added, including acquisitions, approximately 51 new offices
since January 1, 1998. In June 1998, the Company acquired a clinical trial
supply production and warehouse facility in Livingston, Scotland. The Company
has integrated the modern 58,000 square-foot facility with its two other nearby
facilities, the Bathgate facility, which specializes in clinical trial packaging
and distribution, and the Edinburgh facility, which provides services in all
aspects of preclinical and pharmaceutical drug development.
 
SERVICES
 
     The Company provides globally integrated contract research, sales,
marketing and healthcare policy consulting and health information management
services to the global pharmaceutical, biotechnology, medical device and
healthcare industries. Through its recent acquisitions of ENVOY and PMSI, the
Company has added healthcare EDI, data mining and market research services to
its portfolio. The Company has been managed through two reportable segments,
namely the commercialization service group (the "Commercialization Group") and
the product development service group (the "Product Development Group").
Management has distinguished these segments based on the normal operations of
the Company. The Commercialization Group is primarily responsible for sales
force deployment and strategic marketing services. The Product Development Group
is primarily responsible for all phases of clinical research and outcomes
research consulting. Please refer to Note 13 in the Company's Notes to
Consolidated Financial Statements for financial information regarding each
segment.
 
     The Company provides its customers with a continuum of services which span
across both segments. The Company's service offerings are described below.
 
  Product Development Offerings
 
     Clinical Services
 
     The Company provides a full range of drug development services focused on
helping its clients to achieve regulatory success, from strategic planning and
preclinical services to regulatory submission and approval.
 
       Clinical Trial Services
 
     The Company offers comprehensive clinical trial services which are the
basis for obtaining regulatory approval for drugs and medical devices. The
Company has specialized business units and extensive experience in the
therapeutic areas of the central nervous system, cardiovascular, infectious and
respiratory diseases as well as in the field of oncology. The Company also has
significant clinical trials experience in the therapeutic areas of
endocrinological, gastroenterological, genitourinary and musculoskeletal
diseases, as well as in the
 
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area of stroke. The Company is experienced in managing large trials involving
several thousand patients at several hundred sites and in multinational trials
conducted simultaneously in the Americas, Europe, the Asia-Pacific region and
South Africa.
 
     The Company provides its customers with one or more of the following core
clinical trial services:
 
          Study Design.  The Company assists its customers in preparing the
     study protocol and designing case report forms ("CRFs"). The study protocol
     defines the medical issues to be examined, the number of patients required
     to produce statistically valid results, the period of time over which they
     must be tracked, the frequency and dosage of drug administration and the
     study procedures. The study's success often depends on the protocol's
     ability to predict correctly the requirements of the applicable regulatory
     authorities.
 
          Investigator Recruitment.  During clinical trials, the drug is
     administered to patients by physicians, also referred to as investigators,
     at hospitals, clinics or other locations, also referred to as sites. The
     Company has access to several thousand investigators who have conducted
     clinical trials worldwide for the Company.
 
          Study Monitoring.  The Company provides study monitoring services
     which include investigational site initiation, patient enrollment
     assistance and data collection and clarification. Site visits serve to
     assure the quality of the data, which are gathered according to Good
     Clinical Practice ("GCP"), and to meet the sponsors' and regulatory
     agencies' requirements as specified in the study protocol.
 
          Clinical Data Management and Biostatistical Services.  The Company has
     extensive experience in the United States and Europe in the creation of
     scientific databases for all phases of the drug development process,
     including the creation of customized databases to meet customer-specific
     formats, integrated databases to support New Drug Application ("NDA")
     submissions and databases in accordance with the United States Food and
     Drug Administration ("FDA") and European specifications.
 
          Phase I Services.  Phase I clinical trials involve testing a new drug
     on a limited number of healthy individuals. The Company's Phase I services
     include dose ranging, bioavailability/bioequivalence studies,
     pharmacokinetic/pharmacodynamic modeling, first administration to humans,
     multiple dose tolerance, dose effect relationship and metabolism studies.
 
     In addition to the Company's core clinical trial management services, the
Company provides its customers with the following specialized services:
 
          Centralized Clinical Trial Laboratory.  In addition to providing
     comprehensive safety and efficacy testing for clinical trials, the
     Company's centralized clinical trial laboratory provides site-specific
     study materials, customized lab report design and specimen archival and
     management on behalf of a study sponsor. The centralized laboratory offers
     a 48-hour turnaround time for laboratory results and is capable of
     providing direct electronic integration of laboratory data into safety and
     efficacy reports for NDA submissions.
 
          Formulation, Manufacturing and Packaging Services.  The Company offers
     services in the design and development of pharmaceutical dose forms as well
     as the manufacture of study drug and placebos and the appropriate packaging
     of these for double blinded studies. These services can expedite the drug
     development process because clinical trials are often postponed by delays
     in the manufacture of study drug materials. In June 1998, the Company
     acquired a 58,000 square foot clinical trial production and warehouse
     facility in Livingston, Scotland, which expands the Company's existing
     capacity at its two nearby facilities in Bathgate and Edinburgh. The
     Company also expanded its clinical packaging capabilities to the United
     States through its October 1998 acquisition of Simirex.
 
       Preclinical Services
 
     The Company's preclinical unit provides customers with a wide array of
pre-clinical and toxicology services. These services are designed to produce the
data required to identify, quantify, and evaluate the risks
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to humans resulting from the manufacture or use of pharmaceutical and
biotechnology products, including developmental and reproductive toxicology,
genetic toxicology, neurotoxicology, carcinogenicity testing, pharmacology,
analytical chemistry, pathology, metabolism and pharmacokinetics.
 
       Regulatory Affairs Services
 
     The Company provides comprehensive medical and regulatory services for its
pharmaceutical and biotechnology customers. The Company's medical services
include medical oversight of studies, review and interpretation of adverse
experiences, medical writing of reports and study protocols and strategic
planning of drug development programs. Regulatory services for product
registration include regulatory strategy design, document preparation,
consultation, and liaison with various regulatory agencies. The Company's
regulatory affairs professionals help to define the steps necessary to obtain
registration in the most expeditious manner. The Company is able to provide such
services in numerous countries to meet its clients' needs to launch products in
multiple countries simultaneously.
 
       Medical Device Services
 
     The Company's service offerings for medical devices include: review of
global strategies for device development and introduction; identifying
regulatory requirements in targeted markets; clinical study design and planning;
data management; statistical analysis of report preparations; global clinical
trial management and monitoring capabilities; consultation on quality control
and quality assurance issues; regulatory filings; compliance with United States,
European and European Union regulations relating to medical devices; long-range
planning for multinational product launches; compliance with legislative
requirements for market access; post-marketing requirements; managing
relationships with national governments and regulatory authorities; and European
pricing strategies.
 
       Late-Phase Clinical Studies
 
     The Company's services, designed primarily for Phase IIIb and Phase IV
clinical trials, include post-submission studies in support of marketing claims,
post-marketing surveillance and health management support programs. These
services are designed and implemented using clinical and health management
programs to promote a favorable environment for new product introductions in
advance of the product launch and assist in sales generation post-launch.
 
     Disease Management and Healthcare Services
 
     The Company provides healthcare policy research, pharmacoeconomics analysis
and management consulting focused on improving the quality, availability and
cost-effectiveness of healthcare.
 
       Disease Management Services
 
     The Company's disease management services focus on applying healthcare
outcomes analysis to the economic valuation of drugs and the treatment of
diseases. The Company's February 1998 acquisition of TAG adds specialization in
pharmacoeconomics, as well as expertise in developing patient registries and
designing disease management programs. Together, these services enable
regulators, healthcare providers, pharmaceutical and biotechnology companies and
third parties to assess the pricing and cost-effectiveness of new medical
therapies.
 
       Healthcare Policy Research and Consulting
 
     The Company's healthcare policy research and healthcare consulting services
are designed to assist customers in evaluating healthcare programs and policies
and developing strategies for doing business in the highly regulated and rapidly
changing healthcare environment. These services include corporate strategic
planning and management, program and policy development, financial and
cost-effectiveness analysis, evaluation design, microsimulation modeling and
data analysis across five general practice areas: public health and finance
policy, healthcare organizations, economic analysis, managed care and medical
technology. The
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Company has access to more than 158 healthcare-related databases and has
developed the expertise to analyze such complex data to respond to its clients'
information needs. These services represent the core competencies of The Lewin
Group, a nationally-recognized healthcare consulting firm acquired by the
Company in 1996.
 
  Commercialization Offerings
 
     Sales and Marketing Services
 
     The Company provides a range of services focused on commercial success,
including health management services and sales and marketing. The Company offers
a flexible range of contract sales services which are delivered through
dedicated and syndicated sales teams. Dedicated sales teams are comprised of
sales representatives recruited by the Company in accordance with customer
specifications to conduct sales efforts for a particular customer. Dedicated
sales teams can be managed by the Company or can report directly to the
customer, depending on customer preference. In certain circumstances, the
Company can transfer an entire dedicated sales team to the customer for an
additional placement fee. Syndicated sales teams promote a number of drugs for
different customers and are generally managed directly by the Company. The
Company's contract sales teams form a highly skilled network of professionals
that afford customers substantial flexibility in selecting the extent and cost
of promoting products as well as their level of involvement in managing the
sales effort.
 
     The Company also provides a range of specialized marketing services
specifically for pharmaceutical companies aimed at influencing the decisions of
patients and physicians and accelerating the acceptance of drugs into treatment
guidelines and formularies. Such services are typically purchased by the
marketing departments of pharmaceutical companies. The Company believes that its
commercial orientation, clinical and promotional expertise and international
experience enable it to tailor programs to specific customer needs in a wide
range of geographic markets and therapeutic areas. The acquisition of DAS in
September 1998 strengthened the Company's ability to help pharmaceutical
companies optimize sales force productivity.
 
     Strategic Marketing and Communications Services
 
     The Company provides strategic marketing and communications services to
international pharmaceutical companies beginning in the early stages of product
development and continuing through product launch and peak market penetration.
These services include communications strategy and planning, product positioning
and branding, opinion leader development, symposia organization, patient
education, and sponsored publications. As early as Phase II trials, the Company
begins providing marketing information to help shape data and influence opinion
leader support for a new drug. Such services represent the core competencies of
Medical Actions Communications Limited, a leading strategic medical
communications consultancy acquired by the Company in 1997, and Q.E.D., a United
States provider of integrated product marketing and communications services
acquired by the Company in October 1998.
 
  ENVOY and PMSI Service Offerings
 
     The Company has added the service offerings described below as a result of
its March 1999 acquisitions of ENVOY and PMSI. The ENVOY and PMSI businesses
will form the basis of the Company's healthcare informatics services. As these
acquisitions are integrated, the Company intends to broaden its existing
products and services and to offer new products and services in the healthcare
informatics area. For example, ENVOY's access to healthcare information may form
the basis for new data mining products and services which could be provided to
the Company's existing customers and other companies in the broader healthcare
industry. The Company believes that ENVOY's expertise and access to health
information will enhance its opportunity to create new products and enter new
markets to provide value-added analysis and market research through ENVOY's
ability to deliver near real-time production of raw prescription data and other
claims data. Additionally, the Company believes that ENVOY's existing products,
services and operations and potential new products and services will expand the
Company's interface with a broader spectrum of participants in the healthcare
industry.
 
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     In addition to the other difficulties associated with the development of
any new service, the Company's ability to develop these services may be limited
further by contractual provisions limiting its use of the healthcare information
or the legal rights of others that may prevent or impair its use of the
healthcare information. Due to these and other limitations, the Company cannot
be certain that it will be able to develop these types of services successfully.
The Company's inability to develop new products or services or any delay in the
development of them may adversely affect its ability to realize some of the
synergies the Company anticipates from the acquisition of ENVOY.
 
     ENVOY Services
 
     ENVOY provides various EDI and transaction processing services to
participants in the healthcare market. Through its transaction network, ENVOY
provides an electronic link, directly and indirectly through other
clearinghouses or vendors, to approximately 280,000 physicians, 36,000
pharmacies, 42,000 dentists, 4,600 hospitals and 868 payors, including
approximately 47 Blue Cross Blue Shield Plans, 49 Medicare Plans and 40 Medicaid
Plans.
 
       Real-time Transaction Processing
 
     ENVOY provides real-time transaction processing for pharmacy claim
adjudication and managed care transactions for healthcare providers and payors.
 
     A standard pharmacy transaction is the inquiry by the pharmacy, through a
point-of-service terminal or personal computer terminal, to determine whether
the patient is covered by a benefit program. After eligibility is confirmed, the
claim is settled, and the payor transmits to the pharmacy the amount and timing
of the pending payment. As of December 31, 1998, ENVOY's EDI network was linked
to approximately 36,000 of the estimated 45,000 retail pharmacies in the United
States, including 40 of the top 50 retail pharmacy chains.
 
     ENVOY's real-time managed care transactions between providers and payors
include (i) verification of the patient's enrollment in a program; (ii)
verification that the provider is eligible to treat the patient; (iii)
verification that the patient is eligible for a particular treatment; (iv)
filing of encounter data; (v) referral to a specialist; and (vi) other ancillary
transactions. These transactions are enabled by ENVOY's network connections to
various databases.
 
     ENVOY has access to managed care and commercial insurer databases for
Prudential, CIGNA, Aetna U.S. Healthcare, Oxford Health Plans, MetraHealth,
Pacificare, Blue Cross of California, Empire Blue Cross and Blue Shield, Blue
Cross and Blue Shield for the National Capital Area, Blue Cross and Blue Shield
of Arkansas, QualMed, Access Med Plus and Health 123, and is a sponsored
participant to the Blue Cross and Blue Shield BluesNet network. For Medicaid
eligibility verification and related transactions, ENVOY has access to state
databases in Alabama, Arizona, Arkansas, California, Colorado, Connecticut,
Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana,
Minnesota, Mississippi, Missouri, New Jersey, New Mexico, New York, North
Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Dakota,
Tennessee, Texas, Vermont, Washington, West Virginia, Wisconsin and Wyoming. In
addition, if the patient wishes to pay the deductible or co-payment amounts by
credit card, ENVOY's services provide the ability to obtain payment
authorization and verification at the provider's offices.
 
       Batch Transaction Processing
 
     ENVOY is one of the nation's largest processors of commercial third-party
payor claims with electronic connections to a significant number of healthcare
providers and payors across the United States. Batch transactions are
predominantly used to process reimbursement claims in traditional
fee-for-service commercial or government payor systems and to process encounter
data in capitated environments. These transactions are not time-sensitive or as
easily processed on a real-time basis and, as a result are processed on a
collective and delayed basis, usually daily. To submit claims, healthcare
providers collect data throughout the day and then electronically forward these
claims in bulk to a clearinghouse. ENVOY's clearinghouse electronically collects
and verifies receipt of the claims and performs reformatting required to conform
to a particular payor's specifications, aggregates daily transactions by payor
and transmits claims to payors based upon each payor's
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chosen communications protocols. ENVOY's transaction network is connected with
732 of the commercial third-party payors, including all of the top 20 commercial
payors (based upon the number of members covered by such third-party payors).
 
       EDI Products and Interfaces
 
     ENVOY has developed a range of hardware and software products and
interfaces to facilitate the adoption of EDI by its customers. ENVOY supports
industry standards of the American National Standards Institute, X12N
Subcommittee and Healthcare Financing Administration National Standards.
 
          ENline(R).  ENVOY's ENline family of proprietary software products
     performs all of the transactions of a stand alone point-of-service terminal
     and has enhanced functionality to facilitate both batch and real-time
     processing. The point-of-service terminal product, called ENline Genesis,
     is designed to handle real-time transactions and allow ENVOY to rapidly and
     cost effectively connect a significant number of providers into the
     transaction network. The point-of-service terminals can be accessed
     remotely to modify application software and communications parameters,
     allowing ENVOY the flexibility to implement changes in services relatively
     easily. Point-of-service terminals often are purchased from ENVOY by
     payors, who are sponsoring a managed care network, and offered by the
     payors to providers free of charge. In addition, providers may purchase
     terminals from ENVOY for a fee.
 
          ENVOY also has developed certain ENline PC-based products with
     enhanced functionality features and open Application Program Interfaces
     ("APIs"). The APIs are established at the operating system level and are
     designed to enable ENVOY's software to run on a wide variety of operating
     systems including DOS, UNIX and Windows. The ENline PC-based products can
     either function as a stand alone data entry system or work in conjunction
     with physician practice management software. The stand alone version,
     ENline Companion, is offered directly to providers. ENline Synergy is
     designed for integration into a practice management software product.
     ENVOY, in conjunction with the practice management vendor, integrates
     ENline Synergy into the practice management system for distribution by the
     practice management vendor to the provider. ENline Synergy also controls
     the editing and distribution of the information-from the practice
     management system to the Company's network.
 
          Automatic Eligibility Verification.  This technology interfaces with
     hospital and large practice management information systems to automatically
     verify patient eligibility at the time of admission or scheduling.
     Eligibility requests are obtained from ENVOY's real-time transaction
     processing network. In addition to eligibility verification, ENVOY's
     eligibility verification system provides statistical reporting on patient
     demographics for hospitals and/or physician practices.
 
          Automatic Transaction Posting.  This EDI technology is used for
     automatic posting of transactions into a hospital or practice management
     information system. This technology, which has been integrated to work in
     tandem with the automatic eligibility verification technology, uses
     transactions obtained from ENVOY's real-time and batch processing centers
     to perform automated remittance posting, accelerated secondary billing and
     member update of eligibility information.
 
       Patient Statements
 
     Through its ExpressBill subsidiary, ENVOY is able to offer automated
patient billing services to the hospital and other healthcare provider markets.
ENVOY believes it has the largest stand alone patient statement processing and
printing services business in the United States, processing more than 160
million patient statements annually. ENVOY's patient statement services include
electronic data transmission and formatting, statement printing and mailing
services for healthcare providers and practice management system vendors.
 
     ENVOY Synergy Service Offerings
 
     On May 6, 1998, ENVOY acquired all of the outstanding capital stock of
Synergy Health Care, Inc. ("Synergy"). Synergy, founded in 1995 by N. Stephen
Ober, M.D., M.B.A., is a healthcare information
 
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company providing strategic marketing information and analytic services to the
pharmaceutical industry. Synergy provides customers with insights into how their
products are utilized by patients, physicians and payors, and how their products
can best be positioned. Synergy's products and services quantify the value of
pharmaceuticals in terms of cost effectiveness and outcomes, helping
pharmaceutical manufacturers to differentiate their products beyond the
traditional measures of safety and efficacy.
 
     Synergy's products and services fall into the following categories:
 
       Disease Management Services
 
     Working directly with target accounts of pharmaceutical manufacturers
(managed care plans, integrated delivery systems, practice management companies
and provider groups), Synergy transfers all necessary data directly from these
organizations to Synergy's consolidated data warehouse to perform analytic
tasks, such as patient targeting, physician targeting, baseline economic
assessment, benchmarks, quality of life/satisfaction measurements, program
impact analysis, pharmacoeconomic analysis and forecasting.
 
       Performance Tracking
 
     Synergy uses national data in conjunction with data derived from health
plans to develop products that provide clients with drug performance information
on a national and regional level. For each disease class, Synergy provides
reports on patients, providers and payors, and each such report contains
strategic information concerning (i) drug usage by specific disease indication,
(ii) related and unrelated multi-drug usage, (iii) patient drug compliance and
duration of therapy and (iv) drug switches among competitive agents.
 
       Data Warehousing and Reporting
 
     On a daily basis, Synergy aggregates millions of records of disparate
healthcare information, including prescriptions, payor data, patient diagnoses,
medical procedures and physician data, into a segmented data warehouse. From
this data warehouse, Synergy's team of analysts can extract, group, compare,
benchmark, interpret and stratify the data into manageable and meaningful
sub-sets for standard, as well as ad-hoc, reporting.
 
     PMSI Services
 
     Through its Scott-Levin subsidiary in the United States, PMSI provides a
range of pharmaceutical and healthcare information and market research services.
These services are comprised of (1) proprietary database services, (2)
syndicated market research audits, (3) managed care and governmental information
services and added value services, including strategic studies and surveys and
(4) consulting service and software solutions. Scott-Levin has implemented
state-of-the-art data access and integration technology and internet
capabilities for virtually all services.
 
       Proprietary Healthcare Databases
 
     The foundation of Scott-Levin's business is a variety of databases. Through
self-administered surveys, Scott-Levin maintains various comprehensive databases
that contain information collected from physicians on their diagnoses,
prescribing activities; the incidence of, and response to, direct selling and
other promotion activities; information regarding healthcare legislation and key
influencers in the United States; a managed care database, detailing cost
containment measures imposed by United States managed care organizations
("MCOs") that influence or restrict physicians' prescribing activities, which
also covers formularies, administrators and the physicians affiliated with the
MCOs.
 
     Pursuant to a contract with National Data Corporation ("NDC"), Scott-Levin
obtains prescription information which NDC collects from approximately 34,000
pharmacies located across the United States. Scott-Levin creates projected state
and national data on product level prescription movement from which, among other
things, it generates the Source Prescription Audit.
 
                                        8
<PAGE>   11
 
     Scott-Levin does not hold any identifiable individual patient data, except
data collected directly from the patient, which is held with the patients'
permission.
 
       Syndicated Market Research Audits
 
     Scott-Levin's marketing research audits are generated from databases
containing information collected by questionnaire, diary or personal interview,
dispensed prescriptions and secondary research. The results of the audits are
delivered in hard copy or through PC-based data delivery systems. These audits
include the Source Prescription Audit, including data supplied by NDC, which
analyzes pharmaceutical product consumption; Physician Drug And Diagnosis Audit,
which analyzes the pharmaceuticals prescribed by physicians relative to the
associated diagnosis; the Personal Selling Audit ("PSA"), which analyzes the
effectiveness of the client company's sales activities compared with those of
its competitors; the Hospital Personal Selling Audit, which complements the PSA
by monitoring and analyzing sales activity in the hospital environment; the
Physician Meeting And Event Audit, which assesses the impact of this promotional
activity on subsequent attendee prescribing; the HIV Therapy Audit, which
provides a projectable database tracking physicians who treat HIV, and HIV
positive patients; and the Direct-To-Consumer Advertising Audit, designed to
evaluate and measure the impact of direct-to-consumer advertising on physicians
and consumers.
 
       Managed Care Information and Governmental Information Services
 
     Scott-Levin provides a range of services derived from its managed care
database, including the Integrated Managed Care Profiles service, which enables
pharmaceutical companies to identify, target and prioritize those MCOs that are
most relevant to their own specific pharmaceutical products. Additionally,
Scott-Levin has developed information services that identify the influences of
federal and state governments on pharmaceutical prescribing and dispensing. An
example of these services is Stateline, a PC-based database product which
provides pharmaceutical companies with detailed information on the health
policies of each of the 50 states and the District of Columbia and on the
government officials involved in shaping these policies.
 
       Added Value Services
 
     Scott-Levin provides pharmaceutical companies in the United States with a
range of added value and research services that are used (1) to study specific
issues and trends in the marketplace and the broader health care industry, (2)
to evaluate the effectiveness of marketing programs, (3) to analyze in depth
particular components of a product marketing program at any stage of its
implementation, and (4) for consultancy on optimizing company strategy, sales
and marketing activities and product commercialization.
 
INFORMATION TECHNOLOGY
 
     The foundation for the Company's information technology ("IT") capabilities
is a worldwide network, which the Company continues to improve and expand. The
network links approximately 60 local networks and interconnects over 10,000
office-based and 5,000 mobile personal computers and systems worldwide. The
Company's systems enable the exchange of information among the Company's offices
on a worldwide basis, facilitating concurrent multinational clinical trials and
regulatory submissions. Customers also are able to gain direct access to key
up-to-date data related to their products in testing, such as adverse events,
CRFs and clinical laboratory testing results. Customers using the Company's
sales and marketing services can likewise access information related to sales
calls and provide feedback about the performance of the Company's sales
representatives. The Company has an ongoing program of developing advanced data
capture and data management systems designed to speed the drug development
process and sales force automation systems for planning, targeting, reporting,
analysis and communication of sales and marketing activities. These systems
allow the Company to centralize management of sales activities across a broad
geographic area. The Company also uses an advanced system for screening and
tracking resumes as the cornerstone of its recruitment of qualified sales
representatives.
 
     In 1998, the Company further expanded its IT capabilities, completing
far-reaching infrastructure upgrades and developing important new Internet-based
(Quinternet(TM)) capabilities. WebCollect(TM), the
 
                                        9
<PAGE>   12
 
Company's latest addition to its integrated suite of advanced data capture
systems called Collect Suite, is designed to use the internet to dramatically
reduce the elapsed time from initial data capture through data clearing and to
support near real-time monitoring. ITMS(TM), the Company's sales force
automation or electronic territory management system, already web-based, was
significantly improved in 1998 and supplemented by a suite of sales-force
optimization tools added through the Company's September 1998 acquisition of
DAS. The Company intends to further integrate internet-based clinical trial and
contract sales and marketing services by using secure intranets.
 
     Some of the internally developed systems which the Company uses to
facilitate its services are described below:
 
<TABLE>
<S>                                    <C>
FaxCollect(TM).......................  Advanced data capture system which uses faxed images
                                       and OCR technology.
InnTrax(R)...........................  Computerized clinical trial administrative management
                                       system.
ITMS(TM).............................  Sales force automation (electronic territory
                                       management) system.
QTONE(TM)............................  Touchtone and voice response patient information
                                       system. (A member of the Collect Suite)
QSTAR(TM)............................  Imaging technology which reduces time and minimizes
                                       errors in data management by routing and tracking CRF
                                       images.
QLIMS(TM)............................  Laboratory information management system which
                                       provides protocol-specific validity checks.
QNET(TM).............................  System which allows online monitoring and review of
                                       laboratory test data.
QuERxI(TM)...........................  Software for analyzing prescribing patterns to help
                                       improve health outcomes or identify cost savings.
WebCollect(TM).......................  Advanced Internet-based data capture system.
Genius(TM)...........................  Digital medical imaging software which enables image
                                       enhancement, reliable measurements and the
                                       compilation of accurate records.
Pyramid(TM)..........................  Digital medical imaging software which enables image
                                       enhancement, reliable measurements and the
                                       compilation of accurate records.
</TABLE>
 
     The Company's March 1999 acquisition of ENVOY adds new IT capabilities
relating to ENVOY's EDI services. See "-- Services -- ENVOY Services -- EDI
Products and Interfaces."
 
     The Company has established a Year 2000 Program to address the Year 2000
issue, which results from computer processors and software failing to process
date values correctly, potentially causing system failures or data corruption.
The Year 2000 issue could cause disruptions of the Company's operations,
including, among other things, a temporary inability to process information;
receive information, services or products from third parties; interface with
customers in the performance of contracts; or operate or communicate in some or
all of the regions in which the Company does business. Please refer to
"Management's Discussion and Analysis of Results of Operations and Financial
Conditions" included in Part II of this Annual Report on Form 10-K for
additional details regarding the Company's Year 2000 Program.
 
CUSTOMERS AND MARKETING
 
     The Company coordinates its business development efforts across its service
offerings through integrated business development functions, which direct the
activities of business development personnel in each of the Company's United
States locations, as well as other key locations throughout Europe,
Asia-Pacific, Canada
 
                                       10
<PAGE>   13
 
and Latin America. ENVOY has historically developed and maintained payor,
provider and vendor relationships primarily through its direct sales and
marketing personnel located throughout the United States. ENVOY's primary sales
and marketing strategy focuses on selling its services to commercial and
governmental payors and organizations that have relationships with or access to
a large number of providers including major healthcare practice management
system vendors. These relationships give ENVOY access to a large healthcare
provider population as ENVOY expands the breadth of its services from the payor
to the healthcare provider's desktop. In the pharmacy sector, ENVOY
traditionally has established relationships with large retail pharmacy chains
and pharmacy software vendors. Scott-Levin has historically employed marketing,
sales and client service professionals.
 
     The Company is a market leader in providing full-service contract research,
sales, marketing and healthcare policy consulting and health information
management services to the global pharmaceutical, biotechnology, medical device
and healthcare industries. For the year ended December 31, 1998, approximately
49.0% of the Company's net revenue from external customers was attributed to
operations in the United States and 51.0% to operations outside the United
States. Please refer to the Notes to the Company's Consolidated Financial
Statements included in Item 8 hereof for further details regarding the Company's
foreign and domestic operations. Approximately 54.7%, 55.5% and 64.2% of the
Company's net revenue was attributed to clinical and data management services in
1998, 1997 and 1996, respectively, and approximately 39.6%, 39.4%, and 30.9% of
the Company's 1998, 1997, and 1996 net revenue, respectively, was attributed to
its sales and marketing services. The Company's disease management, healthcare
consulting and strategic marketing and communications services, and its
laboratory, formulation and packaging services accounted for less than 10% of
the Company's net revenue in each of these years.
 
     ENVOY's principal customers consist of healthcare providers, such as
pharmacies, physicians, hospitals, dentists and billing services, and
third-party payors, such as commercial indemnity insurers, managed care
organizations and state and federal government agencies. PMSI derives its
revenues primarily from sales to the pharmaceutical or information services
industry. PMSI also provides certain information services to the financial
services industry.
 
     The Company has in the past derived, and may in the future derive, a
significant portion of its net revenue from a relatively limited number of major
projects or customers. As pharmaceutical companies continue to outsource large
projects and studies to fewer full-service providers, the concentration of
business could increase. The Company may experience concentration in 1999 and in
future years. However, no customer accounted for more than 10% of the Company's
consolidated net revenue in 1997 and 1998, while one customer accounted for
11.3% of the Company's consolidated net revenue in 1996.
 
COMPETITION
 
     The market for the Company's product development services is highly
competitive, and the Company competes against traditional contract research
organizations ("CROs") and the in-house research and development departments of
pharmaceutical companies, as well as universities and teaching hospitals. Among
the traditional CROs, there are several hundred small, limited-service
providers, several medium-sized firms, and only a few full-service companies
with global capabilities. Consolidation among CROs likely will result in greater
competition among the larger contract research providers for customers and
acquisition candidates. The Company's primary contract research competitors
include Covance Inc., PAREXEL International Corp. and Pharmaceutical Product
Development, Inc. In commercialization services, the Company competes against
the in-house sales and marketing departments of pharmaceutical companies and
other contract sales organizations in each country in which it operates. The
Company also competes against national consulting firms offering healthcare
consulting and medical communications services, including boutique firms
specializing in the healthcare industry and the healthcare departments of large
firms.
 
     Competitive factors for product development services include previous
experience, medical and scientific experience in specific therapeutic areas, the
quality of contract research, speed to completion, the ability to organize and
manage large-scale trials on a global basis, the ability to manage large and
complex medical databases, the ability to provide statistical and regulatory
services, the ability to recruit investigators, the
 
                                       11
<PAGE>   14
 
ability to integrate information technology with systems to improve the
efficiency of contract research, an international presence with strategically
located facilities, financial viability, and price. The primary competitive
factors affecting commercialization services are the proven ability to quickly
assemble, train and manage large qualified sales forces to handle broad scale
launches of new drugs and price. Competitive factors affecting healthcare
consulting and medical communications services include experience, reputation
and price. The Company believes that it competes favorably in these areas. In
addition, the Company believes that the synergies arising from integrating
product development services with commercialization services, supported by
global operations and information technology, differentiate the Company from its
competitors.
 
     Potential competition in the healthcare EDI and transaction processing
market arises not only from companies like ENVOY that are similarly specialized
including former regional partners of ENVOY that have direct provider
relationships, but also from companies involved in other, more highly developed
sectors of the EDI transaction processing market. Such companies could enter
into, or focus more attention on, the healthcare EDI transaction processing
market as it develops. In addition, ENVOY faces competition by selected
providers bypassing ENVOY's electronic network and going directly to the payor.
There can be no assurance that ENVOY can continue to compete successfully with
its existing and potential competitors in the healthcare EDI and transaction
processing market.
 
     Factors influencing competition in the healthcare EDI and transaction
processing market include (1) compatibility with the provider's software and
inclusion in practice management software products, (2) in the case of the
pharmacy market, relationships with major retail pharmacy chains, and (3)
relationships with third-party payors and managed care organizations. ENVOY
believes that the breadth, price and quality of its services are the most
significant factors in developing and maintaining relationships with
pharmaceutical chains, third-party payors and managed care organizations.
 
     Although PMSI's information services in the United States have been
systematically established over sixteen years, its market position may be
affected in the future by competitors' efforts to create or acquire enhanced
databases or to develop and market new information products and services.
Competitors for PMSI's information services include IMS Health Incorporated
("IMS") and NDC.
 
EMPLOYEES
 
     As of February 28, 1999, the Company had approximately 15,520 employees,
comprised of approximately 7,025 in the Americas, 7,894 in Europe and Africa and
601 in the Asia-Pacific region.
 
     The Company added approximately 1,235 new employees as a result of the PMSI
and ENVOY acquisitions.
 
BACKLOG
 
     The Company reports backlog based on anticipated net revenue from
uncompleted projects which have been authorized by the customer, through a
written contract or otherwise. Once work begins on a project, net revenue is
recognized over the duration of the project. Using this method of reporting
backlog, at December 31, 1998, backlog was approximately $1.9 billion, as
compared to approximately $1.09 billion at December 31, 1997.
 
     The Company believes that backlog may not be a consistent indicator of
future results because backlog can be affected by a number of factors, including
the variable size and duration of projects, many of which are performed over
several years. Additionally, projects may be terminated by the customer or
delayed by regulatory authorities. Moreover, the scope of work can change during
the course of a project.
 
POTENTIAL LIABILITY
 
     In connection with its provision of product development services, the
Company contracts with physicians to serve as investigators in conducting
clinical trials to test new drugs on human volunteers. Such testing creates risk
of liability for personal injury to or death of volunteers, particularly to
volunteers with life-threatening illnesses, resulting from adverse reactions to
the drugs administered. Although the Company does
                                       12
<PAGE>   15
 
not believe it is legally accountable for the medical care rendered by third
party investigators, it is possible that the Company could be held liable for
the claims and expenses arising from any professional malpractice of the
investigators with whom it contracts or in the event of personal injury to or
death of persons participating in clinical trials. In addition, as a result of
its Phase I clinical trial facilities, the Company could be liable for the
general risks associated with a Phase I facility including, but not limited to,
adverse events resulting from the administration of drugs to clinical trial
participants or the professional malpractice of Phase I medical care providers.
The Company also could be held liable for errors or omissions in connection with
the services it performs through each of its service groups. The Company
believes that its risks are reduced by contractual indemnification provisions
with customers and investigators, insurance maintained by customers and
investigators and by the Company, and various regulatory requirements, including
the use of institutional review boards and the procurement of each volunteer's
informed consent to participate in the study. The contractual indemnifications
generally do not fully protect the Company against certain of its own actions
such as negligence. The contractual arrangements are subject to negotiation with
customers and the terms and scope of such indemnification vary from customer to
customer and from trial to trial. The financial performance of these indemnities
is not secured. Therefore, the Company bears the risk that the indemnifying
party may not have the financial ability to fulfill its indemnification
obligations. The Company maintains professional liability insurance that covers
worldwide territories in which the Company currently does business and includes
drug safety issues as well as data processing errors and omissions. The Company
could be materially and adversely affected if it were required to pay damages or
bear the costs of defending any claim outside the scope of or in excess of a
contractual indemnification provision or beyond the level of insurance coverage
or in the event that an indemnifying party does not fulfill its indemnification
obligations.
 
GOVERNMENT REGULATION
 
     The preclinical, laboratory and clinical trial supply services performed by
the Company are subject to various regulatory requirements designed to ensure
the quality and integrity of the data or products of these services. The
industry standard for conducting preclinical and laboratory testing is embodied
in the good laboratory practice ("GLP") regulations. The requirements for
facilities engaging in clinical trial supplies preparation, labeling and
distribution are set forth in the cGMP regulations. GLP and cGMP regulations
have been mandated by the FDA and the Department of Health in the U.K., and
adopted by similar regulatory authorities in other countries. GLP and cGMP
stipulate requirements for facilities, equipment, supplies and personnel engaged
in the conduct of studies to which these regulations apply. The regulations
require that written, standardized procedures are followed during the conduct of
studies and for the recording, reporting and retention of study data and
records. To help assure compliance, the Company has established Quality
Assurance programs at its preclinical, laboratory and clinical trial supply
facilities which monitor ongoing compliance with GLP and cGMP regulations by
auditing study data and conducting regular inspections of testing procedures.
 
     The industry standard for the conduct of clinical research and development
studies is embodied in GCP regulations and guidelines. The FDA and many other
regulatory authorities require that study results and data submitted to such
authorities be based on studies conducted in accordance with GCP provisions.
These provisions include: (i) complying with specific regulations governing the
selection of qualified investigators; (ii) obtaining specific written
commitments from the investigators; (iii) verifying that patient informed
consent is obtained; (iv) instructing investigators to maintain records and
reports; (v) verifying drug or device accountability; and (vi) permitting
appropriate governmental authorities access to data for their review. Records
for clinical studies must be maintained for specified periods for inspection by
the FDA during audits. Non-compliance with GCP requirements can result in the
disqualification of data collected during the clinical trial.
 
     The Company's standard operating procedures related to clinical studies are
written in accordance with regulations and guidelines appropriate to the region
where they will be used, thus ensuring compliance with GCP. Within Europe, all
work is carried out in accordance with the European Community Note For Guidance
"Good Clinical Practice for Trials on Medicinal Products in the European
Community." Studies beginning after January 17, 1997 to be submitted to the
European Medicines Evaluation Agency must meet
 
                                       13
<PAGE>   16
 
the requirements of the International Congress of Harmonization -- GCP. In
addition, FDA regulations and guidelines serve as a basis for the Company's
North American standard operating procedures. The Company's offices in the
Asia-Pacific region have developed standard operating procedures in accordance
with their local requirements and in harmony with the Company's North American
and European operations. From a transnational perspective, the Company has
implemented common standard operating procedures across regions to assure
consistency whenever it is feasible to do so.
 
     The Company's commercialization services are subject to detailed and
comprehensive regulation in each geographic market in which it operates. Such
regulation relates, among other things, to the qualifications of sales
representatives and the use of healthcare professionals in sales functions. In
the U.K., the Company complies with the Association of the British
Pharmaceutical Industry Code of Practice for the Pharmaceutical Industry, which
prescribes, among other things, an examination that must be passed by sales
representatives within two years of their taking up employment, and which
prevents the employment of healthcare professionals as sales representatives.
The Company follows similar guidelines which are in effect in the other
countries where it offers commercialization services.
 
     The Company's United States laboratories are subject to licensing and
regulation under federal, state and local laws relating to hazard communication
and employee right-to-know regulations, the handling and disposal of medical
specimens and hazardous waste and radioactive materials, as well as the safety
and health of laboratory employees. All of the Company's laboratories are
operated in material compliance with applicable federal and state laws and
regulations relating to the storage and disposal of all laboratory specimens
including the regulations of the Environmental Protection Agency, the Nuclear
Regulatory Commission, the Department of Transportation, the National Fire
Protection Agency and the Resource Conservation and Recovery Act. The use of
controlled substances in testing for drugs of abuse is regulated by the United
States Drug Enforcement Administration (the "DEA"). All of the Company's
laboratories using controlled substances for testing purposes are licensed by
the DEA. The regulations of the United States Department of Transportation, the
Public Health Service and the Postal Service apply to the surface and air
transportation of laboratory specimens. The Company's laboratories also comply
with International Air Transport Association regulations, which govern
international shipments of laboratory specimens. Furthermore, when the materials
are sent to a foreign country, the transportation of such materials becomes
subject to the laws, rules and regulations of such foreign country.
 
     In addition to its comprehensive regulation of safety in the workplace, the
United States Occupational Safety and Health Administration has established
extensive requirements relating to workplace safety for healthcare employers
whose workers may be exposed to blood-borne pathogens such as HIV and the
hepatitis B virus. These regulations, among other things, require work practice
controls, protective clothing and equipment, training, medical follow-up,
vaccinations and other measures designed to minimize exposure to chemicals, and
transmission of blood-borne and airborne pathogens. Furthermore, relevant
employees of the Company receive initial and periodic training to ensure
compliance with applicable hazardous materials regulations and health and safety
guidelines. Although the Company believes that it is currently in compliance in
all material respects with such federal, state and local laws, failure to comply
could subject the Company to denial of the right to conduct business, fines,
criminal penalties and other enforcement actions.
 
     Governmental regulatory policies also affect the charges for and the terms
of ENVOY's access to private line and public communications networks. ENVOY must
obtain certification on the applicable communications network for design
innovations for point-of-service devices and proprietary software. Any delays in
obtaining necessary certifications with respect to future products and services
could delay their introduction. In addition, the Federal Communications
Commission requires ENVOY's products and services to comply with certain rules
and regulations governing performance. The Company believes ENVOY's existing
products and services comply with all current rules and regulations. The Company
can give no assurance, however, that such rules and regulations regarding access
to communications networks will not change in the future. Changes in such rules,
regulations or policies or the adoption of legislation that make it more costly
to communicate on networks could adversely affect the demand for or the cost of
supply services in the healthcare EDI transaction processing business.
 
                                       14
<PAGE>   17
 
     The Company's disease management and healthcare information management
services relate to the diagnosis and treatment of disease and are, therefore,
subject to substantial governmental regulation. The confidentiality of
patient-specific information and the circumstances under which such
patient-specific records may be released for inclusion in the Company's
databases or used in other aspects of its business are heavily regulated.
Legislation has been proposed which would mandate standards and impose
restrictions on the Company's ability to use, transmit and disclose
patient-specific health information.
 
     Specifically, two separate initiatives being considered at the federal
level could impact the manner in which ENVOY conducts its business. The Health
Insurance Portability and Accountability Act of 1996 requires the use of
standard transactions, standard identifiers, security and other administrative
simplification provisions and instructs the Secretary of Health and Human
Services to promulgate regulations regarding these standards. The Act also
requires the Secretary of Health and Human Services to develop recommendations
regarding the privacy of individually identifiable health information. On
September 11, 1997, the Secretary presented her recommendations, which, among
other things, advise that patient information should not be disclosed except
when authorized by the patient. This Act further establishes an August 1999
deadline for Congress to enact privacy legislation. If Congress does not meet
this deadline, the Secretary is directed to issue regulations setting privacy
standards to protect health information that is transmitted electronically. Such
changes could occur as early as the year 2000, and their impact cannot be
predicted. Such legislation or regulations could materially affect the Company's
business. This Act also specifically names clearinghouses as the compliance
facilitators for providers and payors, and permits clearinghouses to convert
non-standard transactions to standard transactions on behalf of their clients.
ENVOY is preparing to comply with the mandated standards within three to six
months after they are published. Whether ENVOY is successful in complying with
these standards may depend on whether providers, payors and others are also
successful in complying with the standards.
 
     In addition, broad-based health information privacy legislation restricting
third party processors from using, transmitting or disclosing certain patient
data without specific patient consent has recently been introduced in the United
States Congress. If this legislation is adopted, it could prevent third party
processors from using, transmitting or disclosing certain treatment and clinical
data. It is difficult to predict the impact of the legislation described above,
but such legislation could materially adversely affect the Company's business.
 
     The Market Research Code of Conduct, a pharmaceutical industry-promulgated
code of conduct to which PMSI adheres, provides that the identity of the
individual researched may never be disclosed to the company sponsoring such
research without such individual's consent. PMSI supplies only aggregated
statistics to the sponsoring company when information is generated from market
research databases. As recommended by the board of directors of the
Pharmaceutical Manufacturer's Association, the PMSI databases do not contain
patient names, thus preserving confidentiality. Data provided at the physician
level is obtained from prescribing activity by product or therapy class over a
given period. Pharmaceutical companies receive information as to the projected
prescribing levels of particular physicians. PMSI does not hold any identifiable
individual patient data, except on a temporary basis with the patients' prior
permission for follow-up research and disease management purposes.
 
     PMSI is directly subject to certain restrictions on the collection and use
of data. In the United States, certain states have enacted legislation
prohibiting the use of personally identifiable prescription drug information
without consent. Because PMSI does not generally receive information regarding
the identity of patients, the Company believes that such state legislation will
have no material adverse effect on PMSI's business. There can be no assurance
that future legislation or regulations will not directly or indirectly restrict
the dissemination of information regarding physicians or prescriptions. Such
legislation, if enacted, could have a material adverse effect on the operations
of PMSI.
 
                                       15
<PAGE>   18
 
EXECUTIVE OFFICERS OF THE REGISTRANT
 
     The following table provides information on the executive officers of the
Company. There are no family relationships between any of the executive officers
or directors of the Company.
 
<TABLE>
<CAPTION>
NAME                                     AGE          POSITION WITH THE COMPANY
- ----                                     ---          -------------------------
<S>                                      <C>   <C>
Dennis B. Gillings, Ph.D...............  54    Chairman of the Board of Directors and
                                                 Chief Executive Officer
Santo J. Costa.........................  53    President, Chief Operating Officer and
                                                 Director
Rachel R. Selisker.....................  43    Chief Financial Officer, Executive Vice
                                                 President Finance and Director
Gregory D. Porter......................  42    Executive Vice President, Chief
                                                 Administrative and Legal Officer and
                                                 Secretary
Ludo J. Reynders, Ph.D.................  45    Chief Executive Officer, Quintiles CRO,
                                                 and Director
David F. White.........................  55    Chief Executive Officer, Innovex
                                                 Limited, and Director
Lawrence S. Lewin......................  60    Chief Executive Officer, The Lewin
                                                 Group, and Director
</TABLE>
 
     Dennis B. Gillings, Ph.D. founded the Company in 1982 and has served as
Chief Executive Officer and Chairman of the Board of Directors since its
inception. From 1972 to 1988, Dr. Gillings served as a professor in the
Department of Biostatistics at the University of North Carolina at Chapel Hill.
During his tenure as a professor, he was active in statistical consulting for
the pharmaceutical industry. Dr. Gillings currently serves on the Board of
Directors of the University of North Carolina School of Public Health
Foundation. Dr. Gillings also serves on the Board of Directors of Triangle
Pharmaceuticals, Inc., a company engaged in the development of new drug
candidates primarily in the antiviral area. Dr. Gillings has been published
widely in scientific and medical journals. Dr. Gillings received a Diploma in
Mathematical Statistics from the University of Cambridge and a Ph.D. in
Mathematics from the University of Exeter.
 
     Santo J. Costa became President and Chief Operating Officer of the Company
on April 1, 1994 and has been a director since April 1994. From July 1, 1993 to
March 31, 1994, Mr. Costa directed the affairs of his own consulting firm, Santo
J. Costa & Associates, which focused on pharmaceutical and biotechnology
companies. Prior to June 30, 1993, Mr. Costa served seven years at Glaxo, Inc.,
a pharmaceutical company, as Senior Vice President Administration and General
Counsel and a member of the Board of Directors. Mr. Costa serves as a director
of NPS Pharmaceuticals Inc., a company engaged in the discovery and development
of small molecule drugs that address a variety of diseases. Mr. Costa received a
law degree from St. John's University.
 
     Rachel R. Selisker, a certified public accountant, serves as Executive Vice
President Finance and Chief Financial Officer for the Company and has been the
Company's principal financial officer since 1987. Ms. Selisker has served as a
director of the Company since November 1995. From 1981 to 1987, Ms. Selisker was
with the accounting firm of Oppenheim, Appel, Dixon & Co. in Raleigh, North
Carolina. Ms. Selisker serves on the Advisory Board for the Accounting
Curriculum at Wake Technical Community College.
 
     Gregory D. Porter has served as Executive Vice President, Chief
Administrative and Legal Officer and Secretary since January 1997. Mr. Porter
joined the Company in September 1994 as Vice President, General Counsel and
Secretary. From 1982 to September 1994, Mr. Porter was in the private practice
of law. From 1981 to 1982, Mr. Porter clerked with the Honorable William Matthew
Byrne of the U.S. District Court for the Central District of California. Mr.
Porter received his law degree from the University of North Carolina at Chapel
Hill.
 
     Ludo J. Reynders, Ph.D. has served as Chief Executive Officer of the
Product Development Group since 1996. He managed European clinical operations
from 1988 to 1996. Dr. Reynders has served as a director of
 
                                       16
<PAGE>   19
 
the Company since January 1995. Prior to joining the Company, Dr. Reynders
managed the biostatistics and data management department of the Bristol-Myers
Co. Pharmaceutical Research and Development Division, located in Brussels,
Belgium. Dr. Reynders serves as a director of Oxford Asymmetry International
plc., a company producing products for the pharmaceutical, biotechnology and
agrochemical industries. Dr. Reynders received an M.S. and Ph.D. in Applied
Sciences from the University of Louvain, Louvain, Belgium.
 
     David F. White serves as the Chief Executive Officer of Innovex Limited.
Mr. White has served as a director of the Company since November 1997. Mr. White
joined Innovex Limited, a subsidiary of the Company, as Group Chief Executive
Officer in September 1994 from ICI plc, where he had a broad career principally
in the international pharmaceutical business. After successive appointments as
Managing Director of Stuart Pharmaceuticals from June 1984 to October 1985 and
General Manager, ICI Pharmaceuticals (U.K.) from November 1985 to December 1988,
he was promoted to lead the global plastics and acrylics businesses, culminating
in an assignment to steer the integration of Dupont Acrylics into ICI Acrylics.
 
     Lawrence S. Lewin has served as the Chief Executive Officer of The Lewin
Group, Inc., a subsidiary of the Company, since May 1996. Mr. Lewin has been a
director of the Company since June 1996. Between November 1992 and May 1996, Mr.
Lewin served as the Chairman and Chief Executive Officer of Lewin-VHI, Inc., a
healthcare consulting firm specializing in performing economic analyses, product
profiles, and strategic development for healthcare reform and medical
reimbursement and the establishment of medical guidelines. Mr. Lewin serves as a
director of Apache Medical Systems, Inc., a provider of clinically-based
decision support information systems to the health care industry, and as a
member of the advisory boards of the Hambrecht & Quist Healthcare Investors Fund
and the Hambrecht & Quist Life Sciences Fund. Mr. Lewin received an M.B.A. from
Harvard Business School.
 
ITEM 2.  PROPERTIES
 
     As of February 25, 1999, the Company had approximately 133 offices located
in 30 countries. The Company's executive headquarters is located adjacent to
Research Triangle Park, North Carolina. The Company maintains substantial
offices serving its Product Development Group in Durham, North Carolina;
Bracknell, England; Irene, South Africa; Tokyo, Japan; and Singapore. The
Company also maintains substantial offices serving its Commercialization Group
in Parsippany, New Jersey; Marlow, England and Egham, England. The Company
recently added PMSI's principal office facilities in Newtown, Pennsylvania, and
ENVOY's principal office facilities in Nashville, Tennessee. The Company owns
facilities that serve its Product Development Group in Ledbury, England; Lenexa,
Kansas; Riccarton, Scotland; Bathgate, Scotland and Freiburg, Germany. The
Lenexa, Kansas facility also serves the Commercialization Group. Additionally,
the Company owns a corporate office in London, England. All other offices of the
Company are leased. Quintiles believes that its facilities are adequate for the
Company's operations and that suitable additional space will be available when
needed.
 
ITEM 3.  LEGAL PROCEEDINGS
 
     On February 12, 1999, Kenneth Hodges ("Plaintiff") filed a civil lawsuit in
the State Court of Fulton County Georgia naming as defendants Richard L.
Borison, Bruce I. Diamond, BASF Corporation, Pfizer, Inc., Merck & Company,
Inc., Wyeth-Ayerst Laboratories Company, Zeneca, Inc., Janssen Pharmaceutica
Inc., Smithkline Beecham Corporation, Hoechst Marion Roussel, Inc., Glaxo
Wellcome, Inc., Abbott Laboratories, Bristol-Myers Squibb Company,
Warner-Lambert Company, Monsanto Company, Novartis Pharmaceuticals Corporation
and Quintiles Laboratories Limited, a subsidiary of the Company. The complaint
alleges that certain drug trials conducted by Drs. Borison and Diamond in which
Plaintiff alleges he participated between 1988 and 1996 were not properly
conducted or supervised, that Plaintiff had violent adverse reactions to many of
the drugs and that his schizophrenia was aggravated by the drug trials.
Consequently, Plaintiff alleges that he was subject to severe mortification,
injured feelings, shame, public humiliations, victimization, emotional turmoil
and distress. The complaint alleges claims for battery, fraudulent inducement to
participate in the drug experiments, medical malpractice, negligence in
conducting
 
                                       17
<PAGE>   20
 
the experiments, and intentional infliction of emotional distress. Plaintiff
seeks to recover his actual damages in unspecified amounts, medical expenses,
litigation costs, and punitive damages.
 
     Nowhere in the complaint are found any specific allegations against
Quintiles Laboratories Limited nor any specific factual connection between the
Company and the Plaintiff's claims. The Company believes the claims alleged
against it are vague and meritless, and the recovery sought is baseless. The
Company intends to vigorously defend against these claims.
 
     Class action complaints were filed on each of August 20, 1998, August 21,
1998 and September 15, 1998, in the United States District Court, Middle
District of Tennessee, Nashville Division, against ENVOY and certain of its
executive officers. On December 28, 1998, the plaintiffs filed, pursuant to the
Court's instructions, a Consolidated Class Action Complaint, consolidating the
three cases into a single action. The complaint alleges, among other things,
that from February 12, 1997 to August 18, 1998 (the "Class Period") the
defendants issued materially false and misleading statements about the Company,
its business, operations and financial position and failed to disclose material
facts necessary to make defendants' statements not false and misleading in
violation of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934, as
amended, and Rule 10b-5 promulgated thereunder, and also asserts additional
claims under Tennessee common law for fraud and negligent misrepresentation. The
complaint alleges that ENVOY failed to disclose that its financial statements
were not prepared in accordance with generally accepted accounting principles
due to the improper write-off of certain acquired in-process technology,
resulting in ENVOY's stock trading at allegedly artificially inflated prices
during the Class Period. The plaintiffs in this action seek unspecified
compensatory damages, attorney's fees and other relief. ENVOY believes that
these claims are without merit and intends to defend the allegations vigorously.
Neither the likelihood of an unfavorable outcome nor the amount of the ultimate
liability, if any, with respect to these claims can be determined at this time.
 
     The Company also is a party in certain other pending litigation arising in
the course of its business. While the final outcome of such litigation cannot be
predicted with certainty, it is the opinion of management that the outcome of
these matters would not materially affect the consolidated financial position or
results of operations of the Company.
 
ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
 
     Not applicable.
 
                                       18
<PAGE>   21
 
                                    PART II
 
ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS
 
MARKET PRICES
 
     The Company's Common Stock is traded on The Nasdaq Stock Market under the
symbol "QTRN." The following table shows, for the periods indicated, the high
and low sale prices per share on The Nasdaq Stock Market, based on published
financial sources. The Company's share prices below have been adjusted to
reflect a two-for-one stock split on December 1, 1997.
 
<TABLE>
<CAPTION>
CALENDAR PERIOD                                                HIGH       LOW
- ---------------                                               -------   -------
<S>                                                           <C>       <C>
Quarter ended March 31, 1997................................  $39.000   $26.625
Quarter ended June 30, 1997.................................   35.000    21.500
Quarter ended September 30, 1997............................   43.688    35.032
Quarter ended December 31, 1997.............................   43.500    31.000
Quarter ended March 31, 1998................................  $52.428   $34.000
Quarter ended June 30, 1998.................................   53.500    42.250
Quarter ended September 30, 1998............................   52.000    33.375
Quarter ended December 31, 1998.............................   56.875    41.000
</TABLE>
 
     As of January 21, 1999, there were approximately 32,700 beneficial owners
of the Company's Common Stock, including 692 holders of record.
 
DIVIDEND POLICIES
 
     The Company has never declared or paid any cash dividends on its Common
Stock. The Company does not anticipate paying any cash dividends in the
foreseeable future, and it intends to retain future earnings for the development
and expansion of its business.
 
RECENT SALES OF UNREGISTERED SECURITIES
 
     On October 8, 1998 the Company completed the acquisition of Simirex, which
provides clinical packaging services for the pharmaceutical industry. The
Company issued 383,273 shares of its Common Stock, par value $0.01 per share, in
connection with the acquisition, which shares were received by the holders of
all of the outstanding share capital of Simirex in exchange for such interests.
The shares were issued in reliance on a claim of exemption pursuant to Rule 506
of Regulation D promulgated under the Securities Act of 1933, as amended.
 
     On October 12, 1998 the Company completed the acquisition of Serval, a
French contract sales and marketing company. The Company issued 77,876 shares of
its Common Stock, par value $0.01 per share, in connection with the acquisition,
which shares were received by the holders of all of the outstanding share
capital of Serval in exchange for such interests. The shares were issued in
reliance on a claim of exemption pursuant to Section 4(2) of the Securities Act
of 1933, as amended.
 
     On October 12, 1998, the Company completed the acquisition of Q.E.D., a New
York-based provider of integrated product marketing and communication services
for pharmaceutical companies in the United States market. The Company issued
523,520 shares of its Common Stock, par value $0.01 per share, in connection
with the acquisition, which shares were received by the holders of all of the
outstanding share capital of Q.E.D. in exchange for such interests. The shares
were issued in reliance on a claim of exemption pursuant to Rule 506 of
Regulation D promulgated under the Securities Act of 1933, as amended.
 
     During the three months ended December 31, 1998, options to purchase 27,000
shares of the Company's Common Stock were exercised at an average exercise price
of $2.8473 per share in reliance on Rule 701 under the Act. Such options were
issued by the Company prior to becoming subject to the requirements of Section
13 or 15(d) of the Securities Exchange Act of 1934, as amended, pursuant to its
Nonqualified Employee Incentive Stock Option Plan.
 
                                       19
<PAGE>   22
 
ITEM 6.  SELECTED CONSOLIDATED FINANCIAL DATA
 
     The selected Consolidated Statement of Income Data set forth below for each
of the years in the three-year period ending December 31, 1998 and the
Consolidated Balance Sheet Data set forth below as of December 31, 1998 and 1997
are derived from the audited consolidated financial statements of the Company
and notes thereto included elsewhere herein. The selected Consolidated Statement
of Income Data set forth below for the years ended December 1995 and 1994, and
the Consolidated Balance Sheet Data set forth below as of December 31, 1996,
1995 and 1994 are derived from the audited consolidated financial statements of
the Company. The consolidated financial statements of the Company have been
restated to reflect material acquisitions by the Company in transactions
accounted for as poolings of interests. However, the consolidated financial
statements have not been restated to reflect certain other acquisitions
accounted for as pooling of interests where the Company determined that the
consolidated financial data would not have been materially different if the
pooled companies had been included. For such immaterial pooling of interests
transactions, which include five transactions in 1998, one transaction in 1997
and two transactions in 1996, the Company's financial statements for the year of
each transaction have been restated to include the pooled companies from January
1 of that year, but the financial statements for years prior to the year of each
transaction have not been restated because the effect of such restatement would
be immaterial. The selected consolidated financial data presented below should
be read in conjunction with the Company's audited consolidated financial
statements and notes thereto and "Management's Discussion and Analysis of
Financial Condition and Results of Operations" included elsewhere herein.
 
<TABLE>
<CAPTION>
                                                            YEAR ENDED DECEMBER 31,
                                            --------------------------------------------------------
                                               1998        1997     1996(1)(3)   1995(1)    1994(1)
                                            ----------   --------   ----------   --------   --------
                                                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                         <C>          <C>        <C>          <C>        <C>
Net revenue...............................  $1,188,012   $852,900    $601,126    $368,056   $230,583
Income from operations....................     125,862     88,812      44,106      25,900     17,456
Income before income taxes................     122,538     86,535      24,496      24,655     16,567
Net income available for common
  shareholders............................      83,679     55,683       7,879      14,626     10,598
Basic net income per share................        1.08       0.76        0.11        0.23       0.18
Diluted net income per share..............  $     1.06   $   0.74    $   0.11    $   0.23   $   0.18
Weighted average shares outstanding(2):
  Basic...................................      77,520     73,739      69,253      63,171     58,128
  Diluted.................................      79,015     75,275      71,888      64,946     58,512
</TABLE>
 
<TABLE>
<CAPTION>
                                                               AS OF DECEMBER 31,
                                             ------------------------------------------------------
                                                1998        1997     1996(1)    1995(1)    1994(1)
                                             ----------   --------   --------   --------   --------
                                                        (IN THOUSANDS, EXCEPT EMPLOYEES)
<S>                                          <C>          <C>        <C>        <C>        <C>
Cash and cash equivalents..................  $  124,729   $ 80,247   $ 74,479   $ 84,569   $ 52,011
Working capital............................     195,252    164,987     99,772     72,102     48,245
Total assets...............................   1,014,751    814,027    554,737    352,277    208,944
Long-term debt including current portion...     190,831    185,511    185,493     52,662     21,386
Shareholders' equity.......................  $  502,598   $388,639   $150,626   $165,943   $ 90,193
Employees..................................      15,076     11,540      7,904      4,835      3,115
</TABLE>
 
- ---------------
 
(1) Prior to the Company's November 29, 1996 share exchange with Innovex Limited
    ("Innovex"), Innovex had a fiscal year end of March 31 and the Company had
    (and continues to have) a fiscal year end of December 31. As a result, the
    pooled data presented above for 1994 and 1995 include Innovex's March 31
    fiscal year data in combination with the Company's December 31 fiscal year
    data. In connection with the share exchange, Innovex changed its fiscal year
    end to December 31. Accordingly, the pooled data presented above for 1996
    include both Innovex's and the Company's data on a December 31 year end
    basis. Because of the difference between Innovex's fiscal year end in 1995
    compared with 1996, Innovex's quarter ended March 31, 1996 data are included
    in the Company's pooled data for both 1995 and 1996.
(2) Restated to reflect the two-for-one stock splits of the Company's Common
    Stock effected as a 100% stock dividend in November 1995 and December 1997.
(3) Excluding non-recurring costs, the 1996 basic and diluted net income per
    share (unaudited) were $0.51 and $0.50, respectively.
 
                                       20
<PAGE>   23
 
ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS
 
OVERVIEW
 
     The Company is a market leader in providing full-service contract research,
sales, marketing and healthcare policy consulting and health information
management services to the global pharmaceutical, biotechnology, medical device
and healthcare industries. Based on industry analyst reports, the Company is the
largest company in the pharmaceutical outsourcing services industry as ranked by
1998 net revenue; the net revenue of the second largest company was over $450
million less than the Company's 1998 net revenue.
 
     During 1998, the Company completed a number of strategic acquisitions.
Specifically:
 
          On February 2, 1998, the Company acquired Pharma Networks N.V.
     ("Pharma"), a leading contract sales organization in Belgium. The Company
     acquired Pharma in exchange for 132,000 shares of the Company's Common
     Stock. The acquisition of Pharma was accounted for as a pooling of
     interests, and as such, all historical financial data have been restated to
     include the historical financial data of Pharma.
 
          On February 4, 1998, the Company acquired TAG, a California-based
     international health outcomes assessment firm that specializes in patient
     registries and in evaluating the economic, quality-of-life and clinical
     effects of drug therapies and disease management programs. The Company
     acquired TAG in exchange for 460,366 shares of the Company's Common Stock.
     The acquisition of TAG was accounted for as a purchase.
 
          On February 26, 1998, the Company acquired T2A S.A. ("T2A"), a leading
     French contract sales organization. The Company acquired T2A in exchange
     for 311,899 shares of the Company's Common Stock. The acquisition of T2A
     was accounted for as a pooling of interests, and as such, all historical
     financial data have been restated to include the historical financial data
     of T2A.
 
          On February 27, 1998, the Company acquired More Biomedical Contract
     Research Organization Ltd. ("More Biomedical"), a contract research
     organization based in Taiwan. The Company acquired More Biomedical in
     exchange for 16,600 shares of the Company's Common Stock. The acquisition
     was accounted for as a pooling of interests.
 
          On May 31, 1998, the Company acquired Crossbox Limited t/a Cardiac
     Alert ("Cardiac Alert"), a U.K.-based company which provides a centralized
     electrocardiogram monitoring service for international clinical trials. The
     Company acquired Cardiac Alert in exchange for 70,743 shares of the
     Company's Common Stock. The acquisition of Cardiac Alert was accounted for
     as a pooling of interests.
 
          On May 31, 1998, the Company acquired ClinData International Pty
     Limited ("ClinData"), a leading biostatistics and data management company
     in South Africa. The Company acquired ClinData in exchange for 123,879
     shares of the Company's Common Stock. The acquisition of ClinData was
     accounted for as a pooling of interests.
 
          On August 24, 1998, the Company acquired The Royce Consultancy,
     Limited ("Royce"), a leading pharmaceutical sales representative
     recruitment and contract sales organization in the U.K. The Company
     acquired Royce in exchange for 664,194 shares of the Company's Common
     Stock. The acquisition of Royce was accounted for as a pooling of interests
     and as such, all historical financial data have been restated to include
     the results of Royce.
 
          On September 9, 1998, the Company acquired DAS, a New Jersey-based
     leader in sales force planning and territory organization systems for the
     pharmaceutical industry. The Company acquired DAS in exchange for 358,897
     shares of the Company's Common Stock. The acquisition of DAS was accounted
     for as a pooling of interests and as such, all historical financial data
     have been restated to include the results of DAS.
 
          On October 8, 1998, the Company acquired Simirex, a New Jersey-based
     provider of clinical packaging services for the U.S. pharmaceutical
     industry. The Company acquired Simirex in exchange for
 
                                       21
<PAGE>   24
 
     383,273 shares of the Company's Common Stock. The acquisition of Simirex
     was accounted for as a pooling of interests.
 
          On October 12, 1998, the Company acquired Serval, a Paris-based French
     contract sales and marketing company. The Company acquired Serval in
     exchange for 77,876 shares of the Company's Common Stock. The acquisition
     of Serval was accounted for as a purchase.
 
          On October 12, 1998, the Company acquired QED, a New York-based
     provider of integrated product marketing and communication services for
     pharmaceutical companies in the U.S. market. The Company acquired QED in
     exchange for 523,520 shares of the Company's Common Stock. The acquisition
     of QED was accounted for as a pooling of interests.
 
     The Company's 1998 financial statements have been restated to include More
Biomedical, Cardiac Alert, ClinData, Simirex and QED from January 1, 1998, but
the financial statements for 1997 and prior years have not been restated because
the effect of such restatement would be immaterial.
 
CONTRACT REVENUE
 
     The Company considers net revenue, which excludes reimbursed costs, its
primary measure of revenue growth. Substantially all net revenue is earned by
performing services under contracts with various pharmaceutical, biotechnology,
medical device and healthcare companies. Many of the Company's contracts are
fixed price, with some variable components, and range in duration from a few
months to several years. The Company is also party to fee-for-service and
unit-of-service contracts. The Company recognizes net revenue based upon (1)
labor costs expended as a percentage of total labor costs expected to be
expended (percentage of completion) for fixed price contracts, (2) contractual
per diem or hourly rate basis as work is performed for fee-for-service contracts
or (3) completion of units of service for unit-of-service contracts.
 
     The Company's contracts generally provide for price negotiation upon scope
of work changes. The Company recognizes revenue related to these scope changes
when the underlying services are performed and realization of revenue is
assured. Most contracts are terminable upon 15 -- 90 days' notice by the
customer. In the event of termination, contracts typically require payment for
services rendered through the date of termination, as well as subsequent
services rendered to close out the contract. Any anticipated losses resulting
from contract performance are charged to earnings in the period identified.
 
     Each contract specifies billing and payment procedures. Generally, the
procedures require a portion of the contract fee to be paid at the time the
project is initiated with subsequent contract billings and payments due
periodically over the length of the project's term in accordance with
contractual provisions. Revenue recognized in excess of billings is classified
as unbilled services, while billings in excess of revenue are classified as
unearned income.
 
     The Company reports backlog based on anticipated net revenue from
uncompleted projects which have been authorized by the customer through a
written contract or otherwise. Using this method of reporting backlog, at
December 31, 1998, 1997 and 1996 the backlog was approximately $1.9 billion,
$1.09 billion and $727 million, respectively. The Company believes that backlog
may not be a consistent indicator of future results because backlog can be
affected by a number of factors, including the variable size and duration of
projects, many of which are performed over several years, loss or significant
delay of contracts, or a change in the scope of a project during the course of a
study.
 
                                       22
<PAGE>   25
 
RESULTS OF OPERATIONS
 
  Year Ended December 31, 1998 Compared with Year Ended December 31, 1997
 
     Net revenue for the year ended December 31, 1998 was $1.2 billion, an
increase of $335.1 million or 39.3% over fiscal 1997 net revenue of $852.9
million. Growth occurred across each of the Company's geographic regions and
each of its major service groups. Factors contributing to the growth included an
increase of contract service offerings, the provision of increased services
rendered under existing contracts and the initiation of services under contracts
awarded subsequent to January 1, 1998.
 
     Direct costs, which include compensation and related fringe benefits for
billable employees and other expenses directly related to contracts, were $623.3
million or 52.5% of 1998 net revenue versus $448.9 million or 52.6% of 1997 net
revenue.
 
     General and administrative expenses, which include compensation and fringe
benefits for administrative employees, non-billable travel, professional
services, advertising, computer and facility expenses, were $383.3 million or
32.3% of 1998 net revenue versus $277.2 million or 32.5% of 1997 net revenue.
The $106.1 million increase in general and administrative expenses was primarily
due to an increase in personnel, facilities and locations and outside services
resulting from the Company's growth.
 
     Depreciation and amortization were $55.5 million or 4.7% of 1998 net
revenue versus $37.9 million or 4.4% of 1997 net revenue. The $17.6 million
increase is primarily due to the increase in the capitalized asset base of the
Company. In 1998, the Company recognized approximately $2.8 million of
depreciation expense associated with the first full year of operation for the
facility in Bathgate, Scotland and related assets.
 
     Income from operations was $125.9 million or 10.6% of 1998 net revenue
versus $88.8 million or 10.4% of 1997 net revenue.
 
     Other expense, which consists primarily of transaction costs and interest,
increased to $3.3 million in 1998 from $2.3 million in 1997. Transaction costs
included in other expense were $3.5 million in 1998 versus $2.2 million in 1997.
 
     The effective tax rate for 1998 was 31.7% versus a 35.7% rate in 1997. The
effective tax rate reduction resulted from the reversal of prior year valuation
allowances relating to certain net operating loss carryforwards that the Company
now believes are more likely than not to be utilized and profits generated in
countries with favorable tax rates. Since the Company conducts operations on a
global basis, its effective tax rate may vary. See "--Taxes."
 
  Year Ended December 31, 1997 Compared with Year Ended December 31, 1996
 
     Net revenue for the year ended December 31, 1997 was $852.9 million, an
increase of $251.8 million or 41.9% over fiscal 1996 net revenue of $601.1
million. Growth occurred across each of the Company's geographic regions and
each of its major service groups. Factors contributing to the growth included an
increase of contract service offerings, the provision of increased services
rendered under existing contracts and the initiation of services under contracts
awarded subsequent to January 1, 1997.
 
     Direct costs, which include compensation and related fringe benefits for
billable employees and other expenses directly related to contracts, were $448.9
million or 52.6% of 1997 net revenue versus $309.0 million or 51.4% of 1996 net
revenue. The increase in direct costs as a percentage of net revenue was
primarily attributable to the increase in net revenue generated from the
commercialization segment, which incur a higher level of direct costs (but lower
general and administrative expenses) relative to net revenue than the product
development segment.
 
     General and administrative expenses, which include compensation and fringe
benefits for administrative employees, non-billable travel, professional
services, advertising, computer and facility expenses, were $277.2 million or
32.5% of 1997 net revenue versus $206.9 million or 34.4% of 1996 net revenue.
The $70.4 million increase in general and administrative expenses was primarily
due to an increase in personnel, facilities and locations and outside services
resulting from the Company's growth.
 
                                       23
<PAGE>   26
 
     Depreciation and amortization were $37.9 million or 4.4% of 1997 net
revenue versus $25.7 million or 4.3% of 1996 net revenue.
 
     Income from operations was $88.8 million or 10.4% of 1997 net revenue
versus $44.1 million or 7.3% of 1996 net revenue. Excluding non-recurring costs
of $15.4 million incurred in 1996, the 1996 income from operations was $59.5
million or 9.9% of net revenue.
 
     Other expense decreased to $2.3 million in 1997 from $19.6 million in 1996.
Excluding acquisition costs and non-recurring transaction costs, other expense
was $85,000 in 1997 and $2.5 million in 1996. The $2.4 million change was
primarily due to decreases in net interest expense of approximately $2.2 million
and other expense of approximately $200,000.
 
     The effective tax rate for 1997 was 35.7% versus a 60.5% rate in 1996.
Excluding non-recurring transaction and restructuring costs which were not
deductible for tax purposes, the 1996 effective tax rate would have been 34.4%.
Since the Company conducts operations on a global basis, its effective tax rate
may vary. See "-- Taxes."
 
LIQUIDITY AND CAPITAL RESOURCES
 
     Cash flows generated from operations were $124.4 million in 1998 versus
$79.1 million and $41.9 million in 1997 and 1996, respectively. Cash flows used
in investing activities in 1998 were $74.4 million, versus $154.8 million and
$145.1 million in 1997 and 1996, respectively. Of these investing activities,
capital asset purchases required $95.6 million in 1998 versus $79.3 million and
$40.7 million in 1997 and 1996, respectively. Capital asset expenditures in 1997
and 1996 included L15.8 million (approximately $26.5 million) and L2.7 million
(approximately $5.0 million), respectively, related to the Company's purchase of
land and construction of a facility in Bathgate, Scotland. The remaining capital
expenditures were predominantly incurred in connection with the expansion of
existing operations, the enhancement of information technology capabilities and
the opening of new offices.
 
     Total working capital increased $30.3 million to $195.3 million at December
31, 1998 from $165.0 million at December 31, 1997. Including long-term
investments of $65.5 million and $69.1 million at December 31, 1998 and 1997,
respectively, in total working capital, the increase was $26.7 million. Total
accounts receivable and unbilled services increased 43.4% to $314.7 million at
December 31, 1998 from $219.4 million at December 31, 1997, as a result of the
growth in net revenue. Accounts receivable and unbilled services, net of
unearned income, increased 30.2% to $169.8 million at December 31, 1998 from
$130.4 million at December 31, 1997. The number of days revenue outstanding in
accounts receivable and unbilled services, net of unearned income, were 41 and
42 days at December 31, 1998 and December 31, 1997, respectively.
 
     During 1998, the Company acquired a clinical trial production and warehouse
facility in Livingston, Scotland for a purchase commitment valued at L1.75
million (approximately $2.9 million), with payment due in May, 2001.
 
     During 1995, the Company acquired a drug development facility in Edinburgh,
Scotland. Related to this acquisition, the Company entered into a purchase
commitment valued at L12.5 million (approximately $20.9 million) with payment
due in December 1999. The Company has hedged a portion of this commitment by
purchasing forward contracts. The Company's forward contracts mature on December
29, 1999, and as of December 31, 1998, the Company had committed to purchasing
approximately L2.4 million (approximately $3.5 million) under such contracts.
The Company is obligated to purchase up to an additional L2.9 million through
December 28, 1999 in varying amounts as the daily dollar-to-pound exchange rate
ranges between $1.5499 and $1.6800.
 
     In connection with its March 1999 acquisition of PMSI, the Company agreed
to pay contingent value payments to former PMSI stockholders who defer receipt
of one-half of the shares of the Company's Common Stock they were entitled to
receive in the transaction until June 14, 1999. For each deferred share of the
Company's Common Stock, the contingent value payment, if any, will be calculated
based on the difference between $38.71875 and the average closing price of the
Company's Common Stock for 10 days
 
                                       24
<PAGE>   27
 
selected at random out of the 20 trading days ending on June 11, 1999. The
Company plans to make the contingent value payments, if any, from cash from
operations or borrowings under existing lines of credit.
 
     The Company has available to it a L15.0 million (approximately $25.1
million) unsecured line of credit with a U.K. bank and a L5.0 million
(approximately $8.4 million) unsecured line of credit with a second U.K. bank.
At December 31, 1998, the Company had L19.8 million (approximately $33.1
million) available under these credit agreements.
 
     During 1998, the Company entered into a $150 million senior unsecured
credit facility ("$150 million facility") with a U.S. bank. At December 31,
1998, the Company had $150 million available under this facility. Based upon its
current financing plan, the Company believes the $150 million facility would be
available to retire long-term credit arrangements and obligations, if necessary.
 
     All foreign currency denominated amounts due, subsequent to December 31,
1998, have been translated using the Thursday, December 24, 1998 foreign
exchange rates as published in the December 28, 1998 edition of the Wall Street
Journal.
 
     Based on its current operating plan, the Company believes that its
available cash and cash equivalents, together with future cash flows from
operations and borrowings under its line of credit agreements will be sufficient
to meet its foreseeable cash needs in connection with its operations. As part of
its business strategy, the Company reviews many acquisition candidates in the
ordinary course of business, and in addition to acquisitions already made, the
Company is continually evaluating new acquisition and expansion possibilities.
The Company may from time to time seek to obtain debt or equity financing in its
ordinary course of business or to facilitate possible acquisitions or expansion.
 
TAXES
 
     Since the Company conducts operations on a global basis, the Company's
effective tax rate has depended and will continue to depend on the amount of
profits in locations with varying tax rates. The Company's results of operations
will be impacted by changes in the tax rates of the various jurisdictions and by
changes in any applicable tax treaties. In particular, as the portion of the
Company's non-U.S. business varies, the Company's effective tax rate may vary
significantly from period to period. The Company's effective tax rate may also
depend upon the extent to which the Company is allowed (and is able to use under
applicable limitations) U.S. foreign tax credits in respect of taxes paid on its
foreign operations.
 
INFLATION
 
     The Company believes the effects of inflation generally do not have a
material adverse impact on its operations or financial condition.
 
IMPACT OF YEAR 2000 ISSUE
 
  State of Readiness
 
     The Company has established a Year 2000 Program to address the Year 2000
issue, which results from computer processors and software failing to process
date values correctly, potentially causing system failures or data corruption.
The Year 2000 issue could cause disruptions of the Company's operations,
including, among other things, a temporary inability to process information;
receive information, services or products from third parties; interface with
customers in the performance of contracts; or operate or communicate in some or
all of the regions in which it operates. The Company's computing infrastructure
is based on industry standard systems. The Company does not depend on large
legacy systems and does not use mainframes. Rather, the scope of its Year 2000
Program includes unique software systems and tools in each of its service
groups, especially its product development service group, embedded systems in
its laboratory and manufacturing operations, facilities such as elevators and
fire alarms in over 133 offices (which also involve embedded technology) and
numerous supplier and other business relationships. The Company has identified
critical systems within each service group and is devoting its resources to
address these items first.
 
                                       25
<PAGE>   28
 
     The Company's Year 2000 Program is directed by the Year 2000 Executive
Steering Team, which is comprised of the Company's Chief Information Officer and
representatives from regional business units, together with legal, quality
assurance and information technology personnel. The Company has established a
Year 2000 Program Management Office, staffed by consultants, which develops
procedures and instructions at a centralized level and oversees performance of
the projects that make up the program. Project teams organized by service group
and geographic region are responsible for implementation of the individual
projects.
 
     The framework for the Company's Year 2000 Program prescribes broad
inventory, assessment and planning phases which generally guide its projects.
Each project generally includes launch, analysis, remediation, testing and
deployment phases. The Company is in the process of assessing those systems,
facilities and business relationships which it believes may be vulnerable to the
Year 2000 issue and which it believes could impact its operations. Although the
Company cannot control whether and how third parties will address the Year 2000
issue, its assessment also will include a limited evaluation of certain services
on which it is substantially dependent, and the Company plans to develop
contingency plans for possible deficiencies in those services. For example, the
Company believes that among its most significant third party service providers
are physician investigators who participate in clinical studies conducted
through its contract research services; consequently, the Company is developing
a specialized process to assess and address Year 2000 issues arising from these
relationships. The Company does not plan to assess how its customers, such as
pharmaceutical and large biotechnology companies, are dealing with the Year 2000
issue.
 
     As the Company completes the assessment of its systems, it is developing
plans to renovate, replace or retire them, as appropriate, if they are affected
by the Year 2000 issue. Such plans generally include testing of new or renovated
systems upon completion of the remedial actions. The Company will utilize both
internal and external resources to implement these plans. The Company's
strategic healthcare communications services are less dependent on information
technology than its other services. With the exception of recent acquisitions,
the Company's Year 2000 Program with respect to those services is substantially
complete, with validation expected to be completed in the first quarter of 1999.
The Company addressed most systems relating to its healthcare consulting
services in 1998, with completion expected in the first half of 1999. The
Company also addressed most of its contract sales systems in 1998, and expects
to have substantially completed this program during mid-1999. The Company's
product development services utilize numerous systems, which it must address
individually on disparate schedules, depending on the magnitude and complexity
of the particular system. The Company anticipates that remediation or
replacement of these systems will be substantially complete by mid-1999, with
migration occurring primarily in the second half of 1999. The Company is in the
process of evaluating the state of readiness of its recent acquisitions,
particularly ENVOY and PMSI, and plans to integrate these acquisitions into its
Year 2000 Program during the second quarter of 1999. The Company expects to
complete the core components of its Year 2000 Program before there is a
significant risk that internal Year 2000 problems will have a material impact on
its operations.
 
COSTS
 
     The Company estimates that the aggregate costs of its Year 2000 Program,
excluding recent acquisitions, will be approximately $14 million, including
costs already incurred. A significant portion of these costs, approximately $6
million, are not likely to be incremental costs, but rather will represent the
redeployment of existing resources. This reallocation of resources is not
expected to have a significant impact on the Company's day-to-day operations.
The Company incurred total Year 2000 Program costs of $3.5 million through
December 31, 1998, of which approximately $2.6 million represented incremental
expense. ENVOY previously estimated its Year 2000 costs to be between $3.0 and
$4.0 million and PMSI previously estimated that its Year 2000 costs would not be
material. The Company is in the process of assessing these valuations as part of
the integration of these acquisitions into its Year 2000 Program. The Company's
estimates regarding the cost, timing and impact of addressing the Year 2000
issue are based on numerous assumptions of future events, including the
continued availability of certain resources, its ability to meet deadlines and
the cooperation of third parties. The Company cannot provide assurance that its
assumptions will be correct and that these estimates will be achieved. Actual
results could differ materially from the Company's expectations
 
                                       26
<PAGE>   29
 
as a result of numerous factors, including the availability and cost of
personnel trained in this area, unforeseen circumstances that would cause the
Company to allocate its resources elsewhere and similar uncertainties.
 
YEAR 2000 RISKS
 
     The Company faces both internal and external risks from the Year 2000
issue. If realized, these risks could have a material adverse effect on the
Company's business, results of operations or financial condition. The Company's
primary internal risk is that its systems will not be Year 2000 compliant on
time. The magnitude of this risk depends on the Company's ability to achieve
compliance of both internally and externally developed systems or to migrate to
alternate systems in a timely fashion. The decentralized nature of the Company's
business may compound this risk if it is unable to coordinate efforts across its
global operations on a timely basis. The Company believes that its Year 2000
Program will successfully address these risks, however, the Company cannot
provide assurance that this program will be completed in a timely manner.
Notwithstanding its Year 2000 Program, the Company also faces external risks
that may be beyond its control. The Company's international operations and its
relationships with foreign third parties create additional risks for the
Company, as many countries outside the United States have been less attuned to
the Year 2000 issue. These risks include the possibility that infrastructural
systems, such as electricity, water, natural gas or telephony, will fail in some
or all of the regions in which the Company operates, as well as the danger that
the internal systems of its foreign suppliers, service providers and customers
will fail. The Company's business also requires considerable travel, and its
ability to perform services under its customer contracts could be negatively
affected if air travel is disrupted by the Year 2000 issue.
 
     In addition, the Company's business depends heavily on the healthcare
industry, particularly on third party physician investigators. The healthcare
industry, and physicians' groups in particular, to date may not have focused on
the Year 2000 issue to the same degree as some other industries, especially
outside of major metropolitan centers. As a result, the Company faces increased
risk that its physician investigators will be unable to provide it with the data
that the Company needs to perform under its contracts on time, if at all. Thus,
the clinical study involved could be slowed or brought to a halt. Also, the
failure of its customers to address the Year 2000 issue could negatively impact
their ability to utilize the Company's services. While it intends to develop
contingency plans to address certain of these risks, the Company cannot assure
you that any developed plans will sufficiently insulate it from the effects of
these risks. Any disruptions resulting from the realization of these risks would
affect the Company's ability to perform its services. If the Company is unable
to receive or process information, or if third parties are unable to provide
information or services to it, the Company may not be able to meet milestones or
obligations under its customer contracts, which could have a material adverse
effect on its business and financial results.
 
CONTINGENCIES
 
     Until it has completed its remediation, testing and deployment plans, the
Company believes it is premature to develop contingency plans to address what
would happen if its execution of these plans were to fail to address the Year
2000 issue.
 
CONVERSION TO THE EURO CURRENCY
 
     On January 1, 1999, a new currency, the euro, became the legal currency for
11 of the 15 member countries of the European Economic Community. Between
January 1, 1999 and January 1, 2002, governments, companies and individuals may
conduct business in the member countries in both the euro and existing national
currencies. On January 1, 2002, the euro will become the sole currency in the
member countries. The Company conducts business in the member countries. The
Company is reviewing the issues involved with the introduction of the euro. The
more important issues the Company is reviewing include: (1) whether the Company
may have to change the prices of its services in the different countries and (2)
whether the Company will have to change the terms of any financial instruments
in connection with its hedging activities.
 
     Based on current information and its initial evaluation, the Company
believes that the use of the euro will not have a significant impact on the
Company's business or operations. Accordingly, the Company does not
 
                                       27
<PAGE>   30
 
expect the conversion to the euro to have a material effect on the Company's
financial condition or results of operations.
 
RECENT EVENTS
 
     On January 1, 1999, the Company acquired substantial assets of Hoechst
Marion Roussel's ("HMR") Kansas City-based Drug Innovation and Approval facility
for approximately $93 million in cash, most of which is expected to be paid in
the second half of 1999 when the acquisition of the physical facility is
completed. As part of this transaction, the Company was awarded a $436 million
contract for continued support and completion of ongoing HMR development
projects over a five year period. In addition, HMR will offer the Company the
opportunity to provide all U.S. outsourcing services up to an additional $144
million over the same period.
 
     On February 17, 1999, the Company acquired Oak Grove Technologies, Inc.
("Oak Grove"), a leader in providing current Good Manufacturing Practice
compliance services to the pharmaceutical, biotechnology and medical device
industries. The Company acquired Oak Grove in exchange for 87,948 shares of the
Company's Common Stock. The acquisition of Oak Grove is expected to be accounted
for as a purchase.
 
     On March 29, 1999, the Company acquired Pharmaceutical Marketing Services
Inc. ("PMSI") and its core company, Scott-Levin, a leader in pharmaceutical
market information and research services located in the United States ("U.S.").
The Company acquired PMSI in exchange for approximately 4,993,787 shares of the
Company's Common Stock. Outstanding PMSI options became options to acquire
approximately 440,426 shares of the Company's Common Stock. In addition, the
Company agreed to pay contingent value payments to former PMSI stockholders who
defer receipt of one-half of the shares of the Company's Common Stock they were
entitled to receive in the transaction until June 14, 1999. For each deferred
share of the Company's Common Stock, the contingent value payment, if any, will
be calculated based on the difference between $38.71875 and the average closing
price of the Company's Common Stock for 10 days selected at random out of the 20
trading days ending on June 11, 1999. The acquisition of PMSI will be accounted
for as a purchase.
 
     On March 30, 1999, the Company acquired ENVOY Corporation ("ENVOY"), a
Tennessee-based provider of healthcare electronic data interchange and data
mining services. The Company acquired ENVOY in exchange for approximately
28,465,160 shares of the Company's Common Stock. Outstanding ENVOY options
became options to acquire approximately 3,914,583 shares of the Company's Common
Stock. The acquisition of ENVOY will be accounted for as a pooling of interests.
 
RECENTLY ISSUED ACCOUNTING STANDARD
 
     In June 1998, the Financial Accounting Standards Board ("FASB") issued
Statement of Financial Accounting Standards No. 133, "Accounting for Derivative
Instruments and Hedging Activities" ("Statement No. 133"). Statement No. 133
requires that upon adoption, all derivative instruments be recognized in the
balance sheet at fair value, and that changes in such fair values be recognized
in earnings unless specific hedging criteria are met. Changes in the values of
derivatives that meet these hedging criteria will ultimately offset related
earnings effects of the hedged items; effects of certain changes in fair value
are recorded in other comprehensive income pending recognition in earnings. The
Company will adopt Statement No. 133 when required to do so on January 1, 2000.
Because of its limited use of derivatives, the Company does not expect the
application of Statement No. 133 to have a significant impact on its financial
position or results of operations.
 
MARKET RISK
 
     Market risk is the potential loss arising from adverse changes in the
market rates and prices, such as foreign currency rates, interest rates, and
other relevant market rate or price changes. In the ordinary course of business,
the Company is exposed to various market risks, including changes in foreign
currency exchange rates, interest rates and equity price changes and the Company
regularly evaluates its exposure to such changes. The Company's overall risk
management strategy seeks to balance the magnitude of the exposure
 
                                       28
<PAGE>   31
 
and the cost and availability of appropriate financial instruments. From time to
time, the Company has utilized forward exchange contracts to manage its foreign
currency exchange rate risk. The Company does not hold or issue derivative
instruments for trading purposes. The following analyses present the sensitivity
of the Company's financial instruments to hypothetical changes in interest and
foreign currency exchange rates that are reasonably possible over a one-year
period.
 
  Foreign Currency Exchange Rates
 
     Approximately 51.0%, 51.7% and 58.0% of the Company's net revenue for the
years ended December 31, 1998, 1997, and 1996, respectively, were derived from
the Company's operations outside the United States. The Company does not have
significant operations in countries in which the economy is considered to be
highly-inflationary. The Company's financial statements are denominated in U.S.
dollars, and accordingly, changes in the exchange rate between foreign
currencies and the U.S. dollar will affect the translation of such subsidiaries'
financial results into U.S. dollars for purposes of reporting the Company's
consolidated financial results. Accumulated currency translation adjustments
recorded as a separate component (reduction) of shareholders' equity were ($5.0)
million at December 31, 1998 as compared to ($7.5) million at December 31, 1997.
 
     The Company may be subject to foreign currency transaction risk when the
Company's service contracts are denominated in a currency other than the
currency in which the Company earns fees or incurs expenses related to such
contracts. At December 31, 1998, the Company's most significant foreign currency
exchange rate exposures were in the British pound, German mark and French franc.
The Company limits its foreign currency transaction risk through exchange rate
fluctuation provisions stated in its contracts with customers, or the Company
may hedge its transaction risk with foreign currency exchange contracts or
options. The Company recognizes changes in value in income only when foreign
currency exchange contracts or options are settled or exercised, respectively.
There were several foreign exchange contracts relating to service contracts open
at December 31, 1998, all of which are immaterial to the Company.
 
     As of December 31, 1998, the Company has a long-term obligation denominated
in a foreign currency (approximately L1.8 million) and a short-term obligation
denominated in a foreign currency (approximately L12.5 million). Assuming a
hypothetical change of 10% in year-end exchange rates (a weakening of the US
dollar), the fair value of these instruments would increase by approximately
$2.4 million.
 
  Interest Rates
 
     At December 31, 1998, the Company has $143.75 million of 4.25% Convertible
Subordinated Notes ("Notes") due May 31, 2000. The fair value of long-term fixed
interest rate debt is subject to interest rate risk. Generally, the fair market
value of fixed interest rate debt will increase as interest rates fall and
decrease as interest rates rise. The carrying value of the Notes at December 31,
1998 approximates the fair value. A 10% increase in prevailing interest rates at
December 31, 1998 would not result in a material decrease in the fair value of
the Notes due to the short maturity. Currently, the Company does not hold any
derivative instruments to manage interest rate risk.
 
     The Company's investment portfolio consists primarily of U.S. Government
Securities and money funds. The portfolio is primarily classified as
available-for-sale and therefore these investments are recorded at fair value in
the financial statements. These securities are exposed to market price risk
which also takes into account interest rate risk. As of December 31, 1998, the
fair value of the investment portfolio was $97.9 million, based on quoted market
prices. The potential loss in fair value resulting from a hypothetical decrease
of 10% in quoted market price is approximately $9.8 million.
 
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
     This information is included under Item 7 of this report under the caption
"Market Risk" beginning on page 28.
 
                                       29
<PAGE>   32
 
ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
 
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
                       CONSOLIDATED STATEMENTS OF INCOME
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
 
<TABLE>
<CAPTION>
                                                                  YEAR ENDED DECEMBER 31,
                                                              --------------------------------
                                                                 1998        1997       1996
                                                              ----------   --------   --------
<S>                                                           <C>          <C>        <C>
Net revenue.................................................  $1,188,012   $852,900   $601,126
Costs and expenses:
  Direct....................................................     623,301    448,920    308,993
  General and administrative................................     383,323    277,238    206,870
  Depreciation and amortization.............................      55,526     37,930     25,726
  Non-recurring costs:
     Restructuring..........................................          --         --     13,102
     Special pension contribution...........................          --         --      2,329
                                                              ----------   --------   --------
                                                               1,062,150    764,088    557,020
                                                              ----------   --------   --------
Income from operations......................................     125,862     88,812     44,106
Other income (expense):
  Interest income...........................................      11,603      8,472      7,206
  Interest expense..........................................     (11,460)    (8,764)    (9,716)
  Non-recurring transaction costs...........................          --         --    (17,118)
  Other.....................................................      (3,467)    (1,985)        18
                                                              ----------   --------   --------
                                                                  (3,324)    (2,277)   (19,610)
                                                              ----------   --------   --------
Income before income taxes..................................     122,538     86,535     24,496
Income taxes................................................      38,859     30,852     14,832
                                                              ----------   --------   --------
Net income..................................................      83,679     55,683      9,664
Non-equity dividend.........................................          --         --     (1,785)
                                                              ----------   --------   --------
Net income available for common shareholders................  $   83,679   $ 55,683   $  7,879
                                                              ==========   ========   ========
Basic net income per share..................................  $     1.08   $   0.76   $   0.11
Diluted net income per share................................  $     1.06   $   0.74   $   0.11
Shares used in computing net income per share:
  Basic.....................................................      77,520     73,739     69,253
  Diluted...................................................      79,015     75,275     71,888
</TABLE>
 
 The accompanying notes are an integral part of these consolidated statements.
 
                                       30
<PAGE>   33
 
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
                          CONSOLIDATED BALANCE SHEETS
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                  DECEMBER 31,
                                                              ---------------------
                                                                 1998        1997
                                                              ----------   --------
<S>                                                           <C>          <C>
ASSETS
Current assets:
  Cash and cash equivalents.................................  $  124,729   $ 80,247
  Accounts receivable and unbilled services.................     314,705    219,438
  Investments...............................................      32,241     44,372
  Prepaid expenses..........................................      26,000     22,276
  Other current assets......................................      17,713     24,456
                                                              ----------   --------
         Total current assets...............................     515,388    390,789
Property and equipment:
  Land, buildings and leasehold improvements................      93,599     83,383
  Equipment and software....................................     197,007    116,065
  Furniture and fixtures....................................      39,078     29,124
  Motor vehicles............................................      46,455     39,875
                                                              ----------   --------
                                                                 376,139    268,447
  Less accumulated depreciation.............................    (125,271)   (81,481)
                                                              ----------   --------
                                                                 250,868    186,966
Intangibles and other assets:
  Intangibles...............................................      74,710     72,395
  Investments...............................................      65,456     69,089
  Deferred income taxes.....................................      71,401     68,651
  Deposits and other assets.................................      36,928     26,137
                                                              ----------   --------
                                                                 248,495    236,272
                                                              ----------   --------
         Total assets.......................................  $1,014,751   $814,027
                                                              ==========   ========
                       LIABILITIES AND SHAREHOLDERS' EQUITY
Current liabilities:
  Lines of credit...........................................  $      921   $ 10,485
  Accounts payable..........................................      57,478     36,385
  Accrued expenses..........................................      78,309     62,818
  Unearned income...........................................     144,932     89,069
  Income taxes payable......................................       4,487        132
  Current portion of obligations held under capital
    leases..................................................      12,421     15,019
  Current portion of long-term debt and obligation..........      20,978         23
  Other current liabilities.................................         610     11,871
                                                              ----------   --------
         Total current liabilities..........................     320,136    225,802
Long-term liabilities:
  Obligations held under capital leases, less current
    portion.................................................      12,280      8,269
  Long-term debt and obligation, less current portion.......     145,152    162,200
  Deferred income taxes.....................................      30,414     25,963
  Other liabilities.........................................       4,171      3,154
                                                              ----------   --------
                                                                 192,017    199,586
                                                              ----------   --------
         Total liabilities..................................     512,153    425,388
Commitments and contingencies
Shareholders' Equity:
  Preferred stock, none issued and outstanding..............          --         --
  Common Stock and additional paid-in capital, 78,018,958
    and 75,304,156 shares issued and outstanding at December
    31, 1998 and 1997, respectively.........................     368,406    336,144
  Retained earnings.........................................     143,629     60,684
  Accumulated other comprehensive income....................      (5,622)    (7,588)
  Other equity..............................................      (3,815)      (601)
                                                              ----------   --------
         Total shareholders' equity.........................     502,598    388,639
                                                              ----------   --------
         Total liabilities and shareholders' equity.........  $1,014,751   $814,027
                                                              ==========   ========
</TABLE>
 
 The accompanying notes are an integral part of these consolidated statements.
 
                                       31
<PAGE>   34
 
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                   YEAR ENDED DECEMBER 31,
                                                              ---------------------------------
                                                                1998        1997        1996
                                                              ---------   ---------   ---------
<S>                                                           <C>         <C>         <C>
Operating activities:
  Net income................................................  $  83,679   $  55,683   $   9,664
  Adjustments to reconcile net income to net cash provided
    by operating activities
    Depreciation and amortization...........................     55,526      37,930      26,343
    Non-recurring transaction costs.........................         --          --      17,118
    Net loss on sale of property and equipment..............        534         665          21
    Provision for (benefit from) deferred income taxes......     (1,728)     10,296         916
    Change in operating assets and liabilities:
      Accounts receivable and unbilled services.............    (84,254)    (30,270)    (72,598)
      Prepaid expenses and other assets.....................     (5,979)    (16,108)    (12,371)
      Accounts payable and accrued expenses.................     26,587      11,555      30,557
      Unearned income.......................................     50,955         815      47,816
      Income taxes payable and other current liabilities....       (992)      9,023       3,810
    Change in fiscal year of pooled entity..................         --        (581)     (9,378)
    Other...................................................         83          60         (41)
                                                              ---------   ---------   ---------
  Net cash provided by operating activities.................    124,411      79,068      41,857
  Investing activities:
    Proceeds from disposition of property and equipment.....      6,297       4,642       2,284
    Purchase of investments held-to-maturity................         --          --     (95,939)
    Maturities of investments held-to-maturity..............     10,593      35,579      43,345
    Purchase of investments available-for-sale..............   (125,413)   (137,597)    (19,020)
    Proceeds from sale of investments available-for-sale....    130,422      51,278       8,960
    Purchase of other investments...........................         --     (12,011)         --
    Acquisition of property and equipment...................    (95,593)    (79,283)    (40,741)
    Acquisition of businesses, net of cash acquired.........      2,738     (11,756)    (35,108)
    Payment of non-recurring transaction costs..............         --      (5,648)    (11,440)
    Change in fiscal year of pooled entity..................         --         (17)      2,606
    Loan to ESOP, net.......................................     (3,429)         --          --
                                                              ---------   ---------   ---------
    Net cash used in investing activities...................  $ (74,385)  $(154,813)  $(145,053)
</TABLE>
 
<TABLE>
Financing activities:
<S>                                                           <C>         <C>         <C>
  Increase (decrease) in lines of credit, net...............  $  (8,597)  $     660   $   2,544
  Proceeds from issuance of debt............................         --          --     139,650
  Repayment of debt.........................................        (23)     (7,727)    (57,271)
  Principal payments on capital lease obligations...........    (18,656)    (16,778)     (9,627)
  Issuance of common stock..................................     21,499     108,834       3,683
  Issuance of debt for capitalization of pooled entity......         --          --      45,197
  Recapitalization of pooled entity.........................         --          --     (29,230)
  Non-equity dividend.......................................         --          --      (1,756)
  Dividend paid by pooled entity............................     (1,307)     (1,632)     (1,528)
  Change in fiscal year of pooled entity....................         --          58       1,399
  Other.....................................................        827         (56)       (295)
                                                              ---------   ---------   ---------
Net cash provided (used in) by financing activities.........     (6,257)     83,359      92,766
Effect of foreign currency exchange rate changes on cash....        713      (1,846)        340
                                                              ---------   ---------   ---------
Increase (decrease) in cash and cash equivalents............     44,482       5,768     (10,090)
Cash and cash equivalents at beginning of year..............     80,247      74,479      84,569
                                                              ---------   ---------   ---------
Cash and cash equivalents at end of year....................  $ 124,729   $  80,247   $  74,479
                                                              =========   =========   =========
Supplemental Cash Flow Information
  Interest paid.............................................  $  11,536   $   8,891   $   9,415
  Income taxes paid.........................................     22,161      16,774      12,740
Non-cash Investing and Financing Activities
  Capitalized leases........................................     19,531      23,027      13,210
  Equity impact of mergers and acquisitions.................      5,046       1,134     (23,253)
  Equity impact from exercise of non-qualified stock
    options.................................................      5,498      24,049       2,920
Tax effect of pooled transactions...........................  $      --   $  62,700   $      --
</TABLE>
 
 The accompanying notes are an integral part of these consolidated statements.
 
                                       32
<PAGE>   35
 
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
                CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                                                            EMPLOYEE
                                                                                                              STOCK
                                                                                                            OWNERSHIP
                                                                       ACCUMULATED                            PLAN
                                                                          OTHER                ADDITIONAL     LOAN
                                           COMPREHENSIVE   RETAINED   COMPREHENSIVE   COMMON    PAID-IN     GUARANTEE
                                              INCOME       EARNINGS      INCOME       STOCK     CAPITAL      & OTHER     TOTAL
                                           -------------   --------   -------------   ------   ----------   ---------   --------
<S>                                        <C>             <C>        <C>             <C>      <C>          <C>         <C>
Balance, December 31, 1995...............     $    --      $ 32,618      $ 1,700       $342     $132,778     $(1,495)   $165,943
Issuance of common stock.................          --            --           --         15        3,838          --       3,853
Principal payments on ESOP loan..........          --            --           --         --           --         420         420
Common stock issued for acquisitions.....          --           608           --          3          516          --       1,127
Issuance of common stock for other than
  cash...................................          --            --           --          1          135          --         136
Effect due to change in fiscal year of
  pooled entity..........................          --           324           --         --           --          --         324
Recapitalization of pooled entity........          --       (29,028)          --         --         (202)         --     (29,230)
Tax benefit from the exercise of
  non-qualified stock options............          --            --           --         --        2,920          --       2,920
Dividends paid by pooled entity..........          --        (1,519)          --         --           --          --      (1,519)
Non-equity dividend......................          --        (1,785)          --         --           --          --      (1,785)
Other equity transactions................          --            18           --         --           15         (62)        (29)
Comprehensive income:
Net income...............................       9,664         9,664           --         --           --          --       9,664
Unrealized gain on marketable
  securities, net of tax.................          45            --           45         --           --          --          45
Foreign currency adjustments.............      (1,243)           --       (1,243)        --           --          --      (1,243)
                                              -------
Comprehensive income.....................       8,466
                                              =======      --------      -------       ----     --------     -------    --------
Balance, December 31, 1996...............                    10,900          502        361      140,000      (1,137)    150,626
Issuance of common stock.................          --            --           --         22      112,738          --     112,760
Principal payments on ESOP loan..........          --            --           --         --           --         536         536
Common stock issued for acquisitions.....          --          (455)          --         --          244          --        (201)
Issuance of common stock for other than
  cash...................................          --            --           --          1           19          --          20
Effect due to change in fiscal year of
  pooled entity..........................          --        (3,775)         117         --           --          --      (3,658)
Tax effect of pooling of interests.......          --            --           --         --       62,700          --      62,700
Tax benefit from the exercise of
  non-qualified stock options............          --            --           --         --       20,118          --      20,118
Dividend paid by pooled entity...........          --        (1,679)          --         --          (72)         --      (1,751)
Two-for-one stock split..................          --            --           --        369         (369)         --          --
Other equity transactions................          --            --           --         --           13          --          13
Comprehensive income:
Net income...............................      55,683        55,683           --         --           --          --      55,683
Unrealized loss on marketable
  securities, net of tax.................        (104)           --         (104)        --           --          --        (104)
Foreign currency adjustments.............      (8,103)           --       (8,103)        --           --          --      (8,103)
                                              -------
Comprehensive income.....................      47,476
                                              =======      --------      -------       ----     --------     -------    --------
Balance, December 31, 1997...............                    60,684       (7,588)       753      335,391        (601)    388,639
Issuance of Common Stock.................          --            --           --         10       21,489          --      21,499
Principal payments on ESOP loan..........          --            --           --         --           --         215         215
Loan to ESOP.............................          --            --           --         --           --      (3,429)     (3,429)
Common stock issued for acquisitions.....          --           480           --         17        4,549          --       5,046
Tax benefit from the exercise of
  non-qualified stock options............          --            --           --         --        5,498          --       5,498
Dividend paid by pooled entity...........          --        (1,307)          --         --           --          --      (1,307)
Other equity transactions................          --            93           --         --          699          --         792
Comprehensive income:
Net income...............................      83,679        83,679           --         --           --          --      83,679
Unrealized loss on marketable
  securities, net of tax.................        (572)           --         (572)        --           --          --        (572)
Foreign currency adjustments.............       2,538            --        2,538         --           --          --       2,538
                                              -------
Comprehensive income.....................     $85,645
                                              =======      --------      -------       ----     --------     -------    --------
Balance, December 31, 1998...............                  $143,629      $(5,622)      $780     $367,626     $(3,815)   $502,598
                                                           ========      =======       ====     ========     =======    ========
</TABLE>
 
 The accompanying notes are an integral part of these consolidated statements.
 
                                       33
<PAGE>   36
 
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
THE COMPANY
 
     The Company is a leader in providing full-service contract research, sales,
marketing and healthcare policy consulting and health information management
services to the worldwide pharmaceutical, biotechnology, medical device and
healthcare industries.
 
PRINCIPLES OF CONSOLIDATION
 
     The accompanying consolidated financial statements include the accounts and
operations of the Company and its subsidiaries. All material intercompany
accounts and transactions have been eliminated in consolidation.
 
USE OF ESTIMATES
 
     The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the amounts reported in the financial statements and
accompanying notes. Actual results could differ from those estimates.
 
FOREIGN CURRENCIES
 
     Assets and liabilities recorded in foreign currencies on the books of
foreign subsidiaries are translated at the exchange rate on the balance sheet
date. Revenues, costs and expenses are recorded at average rates of exchange
during the year. Translation adjustments resulting from this process are charged
or credited to equity. Gains and losses on foreign currency transactions are
included in other income (expense).
 
REVENUE RECOGNITION
 
     Many of the Company's contracts are fixed price, with some variable
components, and range in duration from a few months to several years. The
Company is also party to fee-for-service and unit-of-service contracts. The
Company recognizes net revenue based upon (1) labor costs expended as a
percentage of total labor costs expected to be expended (percentage of
completion) for fixed price contracts, (2) contractual per diem or hourly rate
basis as work is performed under fee-for-service contracts or (3) completion of
units of service for unit-of-service contracts.
 
     The Company's contracts provide for price renegotiation upon scope of work
changes. The Company recognizes revenue related to these scope changes when the
underlying services are performed and realization is assured. Most contracts are
terminable upon 15-90 days' notice by the customer. In the event of termination,
contracts typically require payment for services rendered through the date of
termination, as well as for subsequent services rendered to close out the
contract. Any anticipated losses resulting from contract performance are charged
to earnings in the period identified.
 
CONCENTRATION OF CREDIT RISK
 
     Substantially all net revenue is earned by performing services under
contracts with various pharmaceutical, biotechnology, medical device and
healthcare companies. The concentration of credit risk is equal to the
outstanding accounts receivable and unbilled services balances, less the
unearned income related thereto, and such risk is subject to the financial and
industry conditions of the Company's customers. The Company does not require
collateral or other securities to support customer receivables. Credit losses
have been immaterial and consistently within management's expectations. One
customer accounted for 11.3% of consolidated net revenue in 1996. These revenues
were derived from both the Company's product development and commercialization
segments.
 
                                       34
<PAGE>   37
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
UNBILLED SERVICES AND UNEARNED INCOME
 
     In general, prerequisites for billings and payments are established by
contractual provisions including predetermined payment schedules, submission of
appropriate billing detail or the achievement of contract milestones, depending
on the type of contract. Unbilled services arise when services have been
rendered but customers have not been billed. Similarly, unearned income
represents prebillings for services that have not yet been rendered.
 
CASH EQUIVALENTS AND INVESTMENTS
 
     The Company considers all highly liquid investments with a maturity of
three months or less when purchased to be cash equivalents. The Company does not
report in the accompanying balance sheets cash held for customers for
investigator payments in the amount of $7.3 million and $9.5 million at December
31, 1998 and 1997, respectively, that pursuant to agreements with these
customers, remains the property of the customers.
 
     The Company's investments in debt and marketable equity securities are
classified as either held-to-maturity or available-for-sale. Investments
classified as held-to-maturity are recorded at amortized cost. Investments
classified as available-for-sale are measured at market value and net unrealized
gains and losses are recorded as a component of shareholders' equity until
realized. In addition, the Company has recorded $19.2 million and $13.1 million
in deposits and other assets at December 31, 1998 and 1997, respectively, that
represents investments in equity securities of and advances to companies for
which there are not readily available market values; such investments are
accounted for using the cost method. Any gains or losses on sales of investments
are computed by specific identification.
 
PROPERTY AND EQUIPMENT
 
     Property and equipment are carried at historical cost and are depreciated
using the straight-line method over the shorter of the asset's estimated useful
life or the lease term as follows:
 
<TABLE>
<S>                                                           <C>
Buildings and leasehold improvements........................  3 - 50 years
Equipment and software......................................  3 - 10 years
Furniture and fixtures......................................  5 - 10 years
Motor vehicles..............................................  3 -  5 years
</TABLE>
 
INTANGIBLE ASSETS
 
     Intangibles consist principally of the excess cost over the fair value of
net assets acquired ("goodwill") and are being amortized on a straight-line
basis over periods from 10 to 40 years. Accumulated amortization totaled $10.9
million and $12.8 million at December 31, 1998 and 1997, respectively.
 
     The carrying values of intangible assets are reviewed if the facts and
circumstances suggest impairment. If this review indicates that carrying values
will not be recoverable, as determined based on undiscounted cash flows over the
remaining amortization period, the Company would reduce carrying values by the
estimated shortfall of discounted cash flows.
 
NET INCOME PER SHARE
 
     In February 1997, the FASB issued Statement No. 128, "Earnings per Share"
which established new standards for computing and presenting net income per
share information. As required, the Company adopted the provisions of Statement
No. 128 in its 1997 financial statements and has restated all prior year net
income per share information. Basic net income per share was determined by
dividing net income available for common shareholders by the weighted average
number of common shares outstanding during each year.
 
                                       35
<PAGE>   38
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
Diluted net income per share reflects the potential dilution that could occur
assuming conversion or exercise of all convertible securities and issued and
unexercised stock options. A reconciliation of the net income available for
common shareholders and number of shares used in computing basic and diluted net
income per share is in Note 4.
 
INCOME TAXES
 
     Income tax expense includes U.S. and international income taxes. Certain
items of income and expense are not reported in tax returns and financial
statements in the same year. The tax effects of these differences are reported
as deferred income taxes. Tax credits are accounted for as a reduction of tax
expense in the year in which the credits reduce taxes payable.
 
RESEARCH AND DEVELOPMENT COSTS
 
     Research and development costs relating principally to new software
applications and computer technology are charged to expense as incurred. These
expenses totaled $3.4 million, $2.8 million and $2.3 million in 1998, 1997 and
1996, respectively.
 
EMPLOYEE STOCK COMPENSATION
 
     The Company has elected to follow Accounting Principles Board Opinion No.
25, "Accounting for Stock Issued to Employees" ("APB 25") and related
interpretations in accounting for its employee stock options because the
alternative fair value accounting provided for under FASB Statement No. 123,
"Accounting for Stock-Based Compensation", requires use of option valuation
models that were not developed for use in valuing employee stock options. Under
APB 25, because the exercise price of the Company's employee stock options
equals the market price of the underlying stock on the date of grant, no
compensation expense is recognized.
 
FOREIGN CURRENCY HEDGING
 
     The Company uses foreign exchange contracts and options to hedge the risk
of changes in foreign currency exchange rates associated with contracts in which
the expenses for providing services are incurred in one currency and paid for by
the customer in another currency. The Company recognizes changes in value in
income only when contracts are settled or options are exercised. There were
several foreign exchange contracts relating to service contracts open at
December 31, 1998, all of which are immaterial to the Company.
 
RECENTLY ADOPTED ACCOUNTING STANDARDS
 
     As of January 1, 1998, the Company adopted Statement of Financial
Accounting Standards No. 130, "Reporting Comprehensive Income" ("Statement No.
130"). Statement No. 130 establishes new rules for the reporting and display of
comprehensive income and its components. Statement No. 130 requires foreign
currency translation adjustments and unrealized gains or losses on the Company's
available-for-sale securities to be included in other comprehensive income.
Prior to the adoption of Statement No. 130, the Company reported such
adjustments and unrealized gains or losses separately in shareholders' equity.
Amounts in prior year financial statements have been reclassified to conform to
Statement No. 130.
 
     In March 1998, the AICPA issued SOP 98-1, "Accounting for the Costs of
Computer Software Developed or Obtained for Internal Use." The Company adopted
the provisions of SOP No. 98-1 in fiscal 1998. The adoption of SOP No. 98-1 did
not have a material impact on the Company's consolidated financial statements.
 
                                       36
<PAGE>   39
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
RECENTLY ISSUED ACCOUNTING STANDARD
 
     In June 1998, the FASB issued Statement No. 133, "Accounting for Derivative
Instruments and Hedging Activities." Statement No. 133 requires that upon
adoption, all derivative instruments be recognized in the balance sheet at fair
value, and that changes in such fair values be recognized in earnings unless
specific hedging criteria are met. Changes in the values of derivatives that
meet these hedging criteria will ultimately offset related earnings effects of
the hedged items; effects of certain changes in fair value are recorded in other
comprehensive income pending recognition in earnings. The Company will adopt
Statement No. 133 when required to do so on January 1, 2000. Because of its
limited use of derivatives, the Company does not expect the application of
Statement No. 133 to have a significant impact on its financial position or
results of operations.
 
2. SHAREHOLDERS' EQUITY
 
     The Company is authorized to issue 25 million shares of preferred stock,
$.01 per share par value. At December 31, 1998, 200 million common shares of
$.01 par value were authorized.
 
     In October 1997, the Board of Directors authorized a two-for-one split of
the Company's Common Stock in the form of a 100% stock dividend. A total of
36,920,627 shares of Common Stock were issued in connection with the split. The
stated par value of each share was not changed from $.01. A total of $369,000
was reclassified from additional paid-in capital to Common Stock. All references
in the financial statements to number of shares, per share amounts, stock option
data and market prices of Common Stock have been restated to reflect the stock
split.
 
     In March 1997, the Company completed a stock offering of 11,040,000 shares
of its Common Stock. Of the shares sold, 2,830,000 shares were sold by the
Company and 8,210,000 shares by certain selling shareholders. The offering
provided the Company with approximately $84.3 million, net of expenses.
 
3. MERGERS AND ACQUISITIONS
 
     On February 2, 1998, the Company acquired Pharma in exchange for 132,000
shares of the Company's Common Stock. On February 26, 1998, the Company acquired
T2A in exchange for 311,899 shares of the Company's Common Stock. On August 24,
1998, the Company acquired Royce in exchange for 664,194 shares of the Company's
Common Stock. On September 9, 1998, the Company acquired DAS in exchange for
358,897 shares of the Company's Common Stock. These transactions were accounted
for by the pooling of interests method and prior period financial statements
have been restated.
 
     The following is a summary of the net revenue and net income available for
common shareholders from the beginning of the year through the date of
combination for companies acquired in transactions accounted for as poolings of
interests in 1998 (in thousands):
 
<TABLE>
<CAPTION>
                                               PHARMA    T2A     ROYCE     DAS     OTHERS
                                               ------   ------   ------   ------   -------
<S>                                            <C>      <C>      <C>      <C>      <C>
Net revenue..................................   $388    $3,836   $7,319   $5,182   $14,471
Net income available for common
  shareholders...............................   $ 31    $  163   $  372   $  386   $ 1,744
</TABLE>
 
     On June 2, 1997, the Company acquired Butler Communications, Inc. in
exchange for 428,610 shares of the Company's Common Stock. On June 11, 1997, the
Company acquired 100% of the stock of Medical Action Communications Limited for
1,131,394 shares of the Company's Common Stock. On July 2, 1997, the Company
acquired CerebroVascular Advances, Inc. ("CVA") through an exchange of 100% of
CVA's stock for 467,936 shares of the Company's Common Stock. On August 29,
1997, the Company acquired Intelligent Imaging, Inc. ("Intelligent Imaging") in
exchange for 171,880 shares of the Company's Common Stock. On August 29, 1997,
the Company acquired Clindepharm International (Pty) Limited in exchange for
477,966 shares of the Company's Common Stock. These transactions were accounted
for by the pooling of interests
 
                                       37
<PAGE>   40
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
method and were previously included in the Company's historical financial
statements, with the exception of Intelligent Imaging as described below.
 
     On November 29, 1996, the Company acquired 100% of the outstanding stock of
Innovex Limited ("Innovex"), an international contract pharmaceutical
organization based in Marlow, U.K., for 18,428,478 shares of the Company's
Common Stock and the exchange of options to purchase 1,572,452 shares of the
Company's Common Stock. On November 22, 1996, the Company acquired BRI
International, Inc. ("BRI"), a global contract research organization, through an
exchange of 100% of BRI's stock for 3,229,724 shares of the Company's Common
Stock. Related to the Innovex and BRI transactions, the Company recognized
approximately $17.1 million in non-recurring transaction costs and approximately
$10.7 million in non-recurring restructuring costs. These transactions were
accounted for by the pooling of interests method and were previously included in
the Company's historical financial statements.
 
     On May 13, 1996, the Company acquired the operating assets of Lewin-VHI,
Inc., a healthcare consulting company, for approximately $30 million in cash.
The Company recorded approximately $20 million related to the excess cost over
the fair value of net assets acquired. The acquisition was accounted for as a
purchase and accordingly, the financial statements include the results of
operations of the business from the date of acquisition.
 
     In connection with the preparation of its 1998 financial statements, the
Company determined that the 1996 financial statements should be restated to
account for the acquisition of Intelligent Imaging. Intelligent Imaging had not
previously been considered material to the 1996 financial statements; however,
certain acquisitions occurring in the fourth quarter of 1998 required the
Company to reassess its evaluation of materiality. The following is a
reconciliation of net revenue and net income available for common shareholders
previously reported by the Company, in Form 8-K dated January 27, 1999, for the
year ended December 31, 1996, with the amounts currently presented in the
financial statements for that year (in thousands):
 
<TABLE>
<CAPTION>
                                                      AS PREVIOUSLY   INTELLIGENT   CONSOLIDATED
                                                        REPORTED        IMAGING     AS RESTATED
                                                      -------------   -----------   ------------
<S>                                                   <C>             <C>           <C>
Net revenue.........................................    $600,100        $1,026        $601,126
Net income available for common shareholders........    $  7,648        $  231        $  7,879
</TABLE>
 
     In addition to the above mergers and acquisitions, the Company has
completed other mergers and acquisitions all of which are immaterial to the
financial statements. For such immaterial pooling of interests transactions, the
Company's financial statements for the year of the transaction have been
restated to include the pooled companies from January 1 of that year, but the
financial statements for years prior to the year of the transaction have not
been restated because the effect of such restatement would be immaterial.
 
                                       38
<PAGE>   41
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
4. NET INCOME PER SHARE
 
     The following table sets forth the computation of basic and diluted net
income per share (in thousands, except per share data):
 
<TABLE>
<CAPTION>
                                                              YEAR ENDED DECEMBER 31,
                                                            ---------------------------
                                                             1998      1997      1996
                                                            -------   -------   -------
<S>                                                         <C>       <C>       <C>
Net income available for common shareholders:
  Net income..............................................  $83,679   $55,683   $ 9,664
  Non-equity dividend.....................................       --        --    (1,785)
                                                            -------   -------   -------
  Net income available for common shareholders -- basic
     and diluted net income per share.....................  $83,679   $55,683   $ 7,879
                                                            =======   =======   =======
Weighted average shares:
  Basic net income per share -- weighted average shares...   77,520    73,739    69,253
  Effect of dilutive securities:
     Stock options........................................    1,495     1,536     2,635
                                                            -------   -------   -------
  Diluted net income per share -- adjusted
     weighted-average shares and assumed conversions......   79,015    75,275    71,888
                                                            =======   =======   =======
  Basic net income per share..............................  $  1.08   $  0.76   $  0.11
                                                            =======   =======   =======
  Diluted net income per share............................  $  1.06   $  0.74   $  0.11
                                                            =======   =======   =======
</TABLE>
 
     Options to purchase 1.5 million shares of common stock with exercise prices
ranging between $46.75 and $56.25 per share were outstanding during 1998 but
were not included in the computation of diluted net income per share because the
options' exercise price was greater than the average market price of the common
shares and, therefore, the effect would be antidilutive.
 
     The conversion of the Company's 4.25% Convertible Subordinated Notes
("Notes") into approximately 3.5 million shares of common stock was not included
in the computation of diluted net income per share because the effect would be
antidilutive.
 
     For additional disclosures regarding the outstanding stock options and the
Notes, see "Employee Benefit Plans" and "Credit Arrangements and Obligations."
 
5. CREDIT ARRANGEMENTS AND OBLIGATIONS
 
     On May 31, 1998, the Company acquired a clinical trial supply production
and warehouse facility in Livingston, Scotland for a purchase commitment valued
at L1.75 million (approximately $2.9 million), with payment due in May, 2001.
 
     On May 23, 1996, the Company completed a private placement of $143.75
million of 4.25% Convertible Subordinated Notes ("Notes") due May 31, 2000. Net
proceeds to the Company amounted to approximately $139.7 million. The Notes are
convertible into 3,474,322 shares of Common Stock, at the option of the holder,
at a conversion price of $41.37 per share, subject to adjustment under certain
circumstances, at any time after August 21, 1996. The Notes are redeemable, at
the option of the Company, beginning May 31, 1999. Interest is payable on the
notes semi-annually on May 31 and November 30 each year.
 
     The Company has a $150 million senior unsecured credit facility with a U.S.
bank. At the option of the Company, interest is charged at either the bank's
prime rate (7.75% at December 31, 1998) or LIBOR rate (5.06563% at December 31,
1998) plus an applicable rate (.2% at December 31, 1998). No balance was
outstanding as of December 31, 1998.
 
                                       39
<PAGE>   42
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
     The Company has a L15.0 million (approximately $25.1 million) line of
credit which is guaranteed by certain of the Company's U.K. subsidiaries.
Interest is charged at the bank's base rate (7.25% at December 31, 1998), plus
1%, with a minimum of 5.5%. The line of credit had an outstanding balance of L0
and L1.5 million (approximately $2.5 million) at December 31, 1998 and 1997,
respectively.
 
     The Company has a L5.0 million (approximately $8.4 million) unsecured line
of credit with a second U.K. bank. The line of credit is charged interest at the
bank's published base rate (6.25% at December 31, 1998) plus 1.5%. The line of
credit had an outstanding balance of L.2 million (approximately $.4 million) and
L4.7 million (approximately $7.8 million) at December 31, 1998 and 1997,
respectively.
 
     In March 1995, Quintiles Scotland Limited, a wholly-owned subsidiary of the
Company, acquired assets of a drug development facility in Edinburgh, Scotland
from Syntex Pharmaceuticals Limited, a member of the Roche group based in Basel,
Switzerland for a purchase commitment valued at L12.5 million (approximately
$20.9 million), with payment due in December 1999. In connection with this
commitment, the Company has committed to purchasing at December 31, 1998
approximately L2.4 million (approximately $3.5 million) under foreign exchange
contracts. The Company is obligated to purchase up to an additional L2.9 million
through December 28, 1999 in varying amounts as the daily dollar-to-pound
exchange rate ranges between $1.5499 and $1.6800.
 
     Long-term debt and obligation consist of the following (in thousands):
 
<TABLE>
<CAPTION>
                                                                 DECEMBER 31,
                                                              -------------------
                                                                1998       1997
                                                              --------   --------
<S>                                                           <C>        <C>
4.25% Convertible Subordinated Notes due 2000...............  $143,747   $143,750
Other notes payable.........................................       222         23
Long-term obligations.......................................    23,830     20,985
                                                              --------   --------
                                                               167,799    164,758
  Less: current portion.....................................    20,978         23
         unamortized issuance costs.........................     1,669      2,535
                                                              --------   --------
                                                              $145,152   $162,200
                                                              ========   ========
</TABLE>
 
     Maturities of long-term debt and obligation at December 31, 1998 are as
follows (in thousands):
 
<TABLE>
<S>                                                           <C>
1999........................................................  $ 20,978
2000........................................................   143,824
2001........................................................     2,989
2002........................................................         8
                                                              --------
                                                              $167,799
                                                              ========
</TABLE>
 
     The fair value of the Company's long-term debt approximates carrying value.
 
                                       40
<PAGE>   43
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
6. INVESTMENTS
 
     The following is a summary as of December 31, 1998 of held-to-maturity
securities and available-for-sale securities by contractual maturity where
applicable (in thousands):
 
<TABLE>
<CAPTION>
                                                                GROSS        GROSS
                                                  AMORTIZED   UNREALIZED   UNREALIZED   MARKET
HELD-TO-MATURITY SECURITIES:                        COST        GAINS        LOSSES     VALUE
- ----------------------------                      ---------   ----------   ----------   ------
<S>                                               <C>         <C>          <C>          <C>
U.S. Government Securities --
  Maturing in one year or less..................   $2,990        $ 15         $--       $3,005
Other...........................................    2,333         217          --        2,550
                                                   ------        ----         ---       ------
                                                   $5,323        $232         $--       $5,555
                                                   ======        ====         ===       ======
</TABLE>
 
<TABLE>
<CAPTION>
                                                               GROSS        GROSS
                                                 AMORTIZED   UNREALIZED   UNREALIZED   MARKET
AVAILABLE-FOR-SALE SECURITIES:                     COST        GAINS        LOSSES      VALUE
- ------------------------------                   ---------   ----------   ----------   -------
<S>                                              <C>         <C>          <C>          <C>
U.S. Government Securities --
  Maturing between one and three years.........   $ 6,506       $ 2        $    (9)    $ 6,499
  Maturing between three and five years........    43,584         9           (298)     43,295
  Maturing between five and seven years........    13,000        13            (39)     12,974
State and Municipal Securities --
  Maturing in one year or less.................     2,000        --             --       2,000
  Maturing between one and three years.........     1,568        27             --       1,595
Equity Securities..............................       556        --            (63)        493
Money Funds....................................    25,512        --           (594)     24,918
Other..........................................       605        --             (5)        600
                                                  -------       ---        -------     -------
                                                  $93,331       $51        $(1,008)    $92,374
                                                  =======       ===        =======     =======
</TABLE>
 
     The following is a summary as of December 31, 1997 of held-to-maturity and
available-for-sale securities by contractual maturity where applicable (in
thousands):
 
<TABLE>
<CAPTION>
                                                               GROSS        GROSS
                                                 AMORTIZED   UNREALIZED   UNREALIZED   MARKET
HELD-TO-MATURITY SECURITIES:                       COST        GAINS        LOSSES      VALUE
- ----------------------------                     ---------   ----------   ----------   -------
<S>                                              <C>         <C>          <C>          <C>
U.S. Government Securities --
  Maturing in one year or less.................   $ 5,892       $ 15        $  --      $ 5,907
  Maturing between one and three years.........     2,814         16           --        2,830
State and Municipal Securities --
  Maturing in one year or less.................     2,688          9           --        2,697
  Maturing between one and three years.........     2,329         17           --        2,346
Other..........................................     2,312         97           --        2,409
                                                  -------       ----        -----      -------
                                                  $16,035       $154        $  --      $16,189
                                                  =======       ====        =====      =======
</TABLE>
 
                                       41
<PAGE>   44
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
<TABLE>
<CAPTION>
                                                               GROSS        GROSS
                                                 AMORTIZED   UNREALIZED   UNREALIZED   MARKET
AVAILABLE FOR SALE SECURITIES:                     COST        GAINS        LOSSES      VALUE
- ------------------------------                   ---------   ----------   ----------   -------
<S>                                              <C>         <C>          <C>          <C>
U.S. Government Securities --
  Maturing in one year or less.................   $ 2,499       $ --        $  --      $ 2,499
  Maturing between one and three years.........    52,061         --          (57)      52,004
  Maturing between three and five years........     7,000          5           --        7,005
State and Municipal Securities --
  Maturing in one year or less.................     3,060         --           --        3,060
  Maturing between three and five years........     2,595         30           --        2,625
Money Funds....................................    30,301         --          (68)      30,233
                                                  -------       ----        -----      -------
                                                  $97,516       $ 35        $(125)     $97,426
                                                  =======       ====        =====      =======
</TABLE>
 
     The gross realized gains and losses on sales of available-for-sale
securities were $81,000 and $210,000, respectively, in 1998. The net adjustment
to unrealized holding gains (losses) on available-for-sale securities included
as a separate component of shareholders' equity was ($572,000), ($104,000) and
$45,000 in 1998, 1997 and 1996, respectively.
 
7. ACCOUNTS RECEIVABLE AND UNBILLED SERVICES
 
     Accounts receivable and unbilled services consist of the following (in
thousands):
 
<TABLE>
<CAPTION>
                                                                 DECEMBER 31,
                                                              -------------------
                                                                1998       1997
                                                              --------   --------
<S>                                                           <C>        <C>
Trade:
  Billed....................................................  $174,344   $129,397
  Unbilled services.........................................   127,848     80,108
                                                              --------   --------
                                                               302,192    209,505
Other.......................................................    14,122     11,753
Allowance for doubtful accounts.............................    (1,609)    (1,820)
                                                              --------   --------
                                                              $314,705   $219,438
                                                              ========   ========
</TABLE>
 
     Substantially all of the Company's accounts receivable and unbilled
services are due from companies in the pharmaceutical, biotechnology, medical
device and healthcare industries and are a result of contract research, sales,
marketing, healthcare consulting and health information management services
provided by the Company on a global basis. The percentage of accounts receivable
and unbilled services by region is as follows:
 
<TABLE>
<CAPTION>
                                                              DECEMBER 31,
                                                              ------------
REGION                                                        1998    1997
- ------                                                        ----    ----
<S>                                                           <C>     <C>
Americas:
  United States.............................................   52%     46%
  Other.....................................................    2       1
                                                              ---     ---
     Americas...............................................   54      47
Europe and Africa:
  United Kingdom............................................   31      36
  Other.....................................................   13      15
                                                              ---     ---
     Europe and Africa......................................   44      51
Asia -- Pacific.............................................    2       2
                                                              ---     ---
                                                              100%    100%
                                                              ===     ===
</TABLE>
 
                                       42
<PAGE>   45
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
8. ACCRUED EXPENSES
 
     Accrued expenses consist of the following (in thousands):
 
<TABLE>
<CAPTION>
                                                                DECEMBER 31,
                                                              -----------------
                                                               1998      1997
                                                              -------   -------
<S>                                                           <C>       <C>
Compensation and payroll taxes..............................  $46,453   $30,754
Transaction and restructuring costs.........................      943     2,751
Other.......................................................   30,913    29,313
                                                              -------   -------
                                                              $78,309   $62,818
                                                              =======   =======
</TABLE>
 
9. LEASES
 
     The Company leases certain office space and equipment under operating
leases. The leases expire at various dates through 2049 with options to cancel
certain leases at five-year increments. Some leases contain renewal options.
Annual rental expenses under these agreements were approximately $35.8 million,
$25.4 million and $22.6 million for the years ended December 31, 1998, 1997 and
1996, respectively. The Company leases certain assets, primarily vehicles, under
capital leases. Capital lease amortization is included with depreciation and
amortization expenses and accumulated depreciation in the accompanying financial
statements.
 
     The following is a summary of future minimum payments under capitalized
leases and under operating leases that have initial or remaining noncancelable
lease terms in excess of one year at December 31, 1998 (in thousands):
 
<TABLE>
<CAPTION>
                                                              CAPITAL   OPERATING
                                                              LEASES     LEASES
                                                              -------   ---------
<S>                                                           <C>       <C>
1999........................................................  $13,703   $ 38,309
2000........................................................   12,682     31,962
2001........................................................      157     23,491
2002........................................................      136     19,050
2003........................................................        2     14,196
Thereafter..................................................        1     52,137
                                                              -------   --------
          Total minimum lease payments......................   26,681   $179,145
                                                                        ========
Amounts representing interest...............................    1,980
                                                              -------
Present value of net minimum payments.......................   24,701
Current portion.............................................   12,421
                                                              -------
Long-term capital lease obligations.........................  $12,280
                                                              =======
</TABLE>
 
                                       43
<PAGE>   46
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
10. INCOME TAXES
 
     The components of income tax expense are as follows (in thousands):
 
<TABLE>
<CAPTION>
                                                             YEAR ENDED DECEMBER 31,
                                                           ---------------------------
                                                            1998      1997      1996
                                                           -------   -------   -------
<S>                                                        <C>       <C>       <C>
Current:
  Federal................................................  $26,640   $11,201   $ 5,209
  State..................................................    3,995     2,655     1,735
  Foreign................................................   11,671     6,783     6,582
                                                           -------   -------   -------
                                                            42,306    20,639    13,526
Deferred expense (benefit):
  Federal................................................   (1,068)    7,717      (632)
  Foreign................................................   (2,379)    2,496     1,938
                                                           -------   -------   -------
                                                            (3,447)   10,213     1,306
                                                           -------   -------   -------
                                                           $38,859   $30,852   $14,832
                                                           =======   =======   =======
</TABLE>
 
     The Company has allocated directly to additional paid-in capital
approximately $5.5 million in 1998, $20.1 million in 1997 and $2.9 million in
1996 related to the tax benefit from non-qualified stock options exercised.
 
     The differences between the Company's consolidated tax expense and the
expense computed at the 35% U.S. statutory tax rate were as follows (in
thousands):
 
<TABLE>
<CAPTION>
                                                             YEAR ENDED DECEMBER 31,
                                                           ---------------------------
                                                            1998      1997      1996
                                                           -------   -------   -------
<S>                                                        <C>       <C>       <C>
Federal taxes at statutory rate..........................  $42,888   $30,288   $ 8,574
State and local income taxes, net of federal benefit.....    2,597     1,745     1,101
Non-deductible transaction costs.........................       --        --     4,761
Foreign earnings taxed at different rates................   (1,988)      608       226
Valuation allowance reduction............................   (2,194)     (636)       --
Non-taxable income.......................................     (590)   (1,521)       --
Other....................................................   (1,854)      368       170
                                                           -------   -------   -------
                                                           $38,859   $30,852   $14,832
                                                           =======   =======   =======
</TABLE>
 
     Income before income taxes from foreign operations was approximately $32
million, $4.4 million and $24.9 million for the years 1998, 1997 and 1996,
respectively. Income from foreign operations was approximately $64 million,
$35.5 million and $26.1 million for the years 1998, 1997 and 1996, respectively.
The difference between income from operations and income before income taxes is
due primarily to intercompany charges which eliminate in consolidation.
Undistributed earnings of the Company's foreign subsidiaries amounted to
approximately $79 million at December 31, 1998. Those earnings are considered to
be indefinitely reinvested, and accordingly, no U.S. federal and state income
taxes have been provided thereon. Upon distribution of those earnings in the
form of dividends or otherwise, the Company would be subject to both U.S. income
taxes (subject to an adjustment for foreign tax credits) and withholding taxes
payable to the various countries.
 
                                       44
<PAGE>   47
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
     The tax effects of temporary differences that give rise to significant
portions of deferred tax (assets) liabilities are presented below (in
thousands):
 
<TABLE>
<CAPTION>
                                                             YEAR ENDED DECEMBER 31,
                                                             -----------------------
                                                               1998          1997
                                                             ---------     ---------
<S>                                                          <C>           <C>
Deferred tax liabilities:
  Depreciation and amortization............................  $  27,523     $  24,031
  Prepaid expenses.........................................      3,389         1,335
  Other....................................................      2,940         2,733
                                                             ---------     ---------
          Total deferred tax liabilities...................     33,852        28,099
Deferred tax assets:
  Net operating loss carryforwards.........................    (24,348)      (17,532)
  Accrued expenses and unearned income.....................    (13,434)       (7,104)
  Goodwill net of amortization.............................    (94,432)     (101,095)
  Other....................................................     (5,306)       (4,783)
                                                             ---------     ---------
          Total deferred tax assets........................   (137,520)     (130,514)
Valuation allowance for deferred tax assets................     52,685        54,879
                                                             ---------     ---------
Net deferred tax assets....................................    (84,835)      (75,635)
                                                             ---------     ---------
Net deferred tax (assets) liabilities......................  $ (50,983)    $ (47,536)
                                                             =========     =========
</TABLE>
 
     The decrease in the Company's valuation allowance for deferred tax assets
to $52.7 million at December 31, 1998 from $54.9 million at December 31, 1997 is
primarily due to the reduction of prior year valuation allowances relating to
net operating loss carryforwards that the Company now believes are more likely
than not to be utilized. In connection with the Innovex acquisition, the Company
established an initial deferred tax asset of $108 million to reflect the tax
benefits arising from the deductibility of goodwill recorded for tax purposes.
The Innovex business combination was accounted for as a pooling of interests for
financial reporting purposes, and no goodwill was recorded. In addition, the
Company recorded a $45.3 million valuation allowance related to this taxable
goodwill to reflect uncertainties that might affect the realization of this
deferred tax asset. These uncertainties include the projection of future taxable
and foreign source income, the interplay of U.S. tax statutes and the Company's
ability to minimize foreign tax credit limitations. Based on its analysis, the
Company believes it is more likely than not that a portion of the deferred tax
asset related to this taxable goodwill will not be recognized. The resulting net
asset of $62.7 million was recorded as an increase to additional paid-in
capital.
 
     The Company's deferred income tax expense (benefit) results from the
following (in thousands):
 
<TABLE>
<CAPTION>
                                                             YEAR ENDED DECEMBER 31,
                                                           ---------------------------
                                                            1998      1997      1996
                                                           -------   -------   -------
<S>                                                        <C>       <C>       <C>
Excess (deficiency) of tax over financial reporting:
  Depreciation and amortization..........................  $10,326   $14,936   $ 9,414
  Net operating loss carryforwards.......................   (6,816)   (6,057)   (1,907)
  Valuation allowance reduction..........................   (2,194)     (636)       --
  Accrued expenses and unearned income...................   (6,611)     (874)   (4,368)
  Other items, net.......................................    1,848     2,844    (1,833)
                                                           -------   -------   -------
                                                           $(3,447)  $10,213   $ 1,306
                                                           =======   =======   =======
</TABLE>
 
     The U.K. subsidiaries qualify for Scientific Research Allowances (SRAs) for
100% of capital expenditures on certain assets under the Inland Revenue Service
guidelines. For 1998, 1997 and 1996, these allowances were $23 million, $28
million and $11 million, respectively, which helped to generate net operating
 
                                       45
<PAGE>   48
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
loss carryforwards of $7 million to be used to offset taxable income in that
country. Assuming the U.K. subsidiaries continue to invest in qualified capital
expenditures at an adequate level, the portion of the deferred tax liability
relating to the U.K. subsidiaries may be deferred indefinitely. The Company
recognizes a deferred tax benefit for foreign generated operating losses at the
time of the loss, as the Company believes it is more likely than not that the
benefit will be realized. The Company has net operating loss carryforwards of
approximately $55 million in various entities within the United Kingdom which
have no expiration date and has over $10 million of net operating loss
carryforwards from various foreign jurisdictions which have different expiration
periods. In addition, the Company has approximately $7 million of U.S. state
operating loss carryforwards which expire through 2002 and has approximately $3
million of U.S. federal operating loss carryforwards which begin to expire in
2005.
 
11. EMPLOYEE BENEFIT PLANS
 
     The Company has numerous employee benefit plans which cover substantially
all eligible employees in the countries in which the plans are offered.
Contributions are primarily discretionary, except in some countries where
contributions are contractually required. Plans include Approved Profit Sharing
Schemes in the U.K. and Ireland which are funded with Company stock, a defined
contribution plan funded by Company stock in Australia, Belgium and Canada,
defined contribution plans in Belgium, Holland, Sweden, and Great Britain, a
profit sharing scheme in France, and defined benefit plans in Germany and the
U.K. The defined benefit plan in Germany is an unfunded plan which is provided
for in the balance sheet. In addition, the Company sponsors a supplemental
non-qualified deferred compensation plan, covering certain management employees.
 
     The Company sponsors a leveraged Employee Stock Ownership Plan (the "ESOP")
for all eligible employees. In 1992, the Company loaned the ESOP approximately
$2.0 million to purchase 413,222 shares of Company common stock. As of December
31, 1997, the loan was repaid. In connection with its acquisition of BRI, the
Company merged the existing BRI ESOP, also a leveraged plan, into the Company's
ESOP effective September 1, 1997. During 1998, the ESOP borrowed approximately
$4.0 million from the Company to purchase 100,000 shares of Company common
stock. The ESOP's trustee holds such shares in suspense and releases them for
allocation to participants as the loan is repaid. The Company's contributions to
the ESOP are used to repay the loan principal and interest.
 
     Compensation expense for the Company's contributions to the ESOP totaled
$1,743,000, $568,000, and $585,000 in 1998, 1997, and 1996, respectively. As of
December 31, 1998 and 1997, 1,520,950 and 1,773,000 shares, respectively, were
allocated to participants. Shares unallocated and held in suspense as of
December 31, 1998, totaled 172,740 and had a fair value of $9.2 million.
 
     The Company has an employee savings and investment plan (401(k) Plan)
available to all eligible employees meeting certain specified criteria. The
Company matches employee deferrals at varying percentages, set at the discretion
of the Board of Directors. For the years ended December 31, 1998, 1997, and
1996, the Company expensed $2.7 million, $1.5 million, and $539,000,
respectively, as matching contributions.
 
     On July 25, 1996, the Company's Board of Directors adopted the Quintiles
Transnational Corp. Employee Stock Purchase Plan (the "Purchase Plan") which is
intended to provide eligible employees an opportunity to acquire the Company's
Common Stock. Participating employees have the option to purchase shares at 85
percent of the lower of the closing price per share of common stock on the first
or last day of the calendar quarter. The Purchase Plan is intended to qualify as
an "employee stock purchase plan" under Section 423 of the Internal Revenue Code
of 1986, as amended. The Board of Directors has reserved 500,000 shares of
common stock for issuance under the Purchase Plan. During 1998, 1997 and 1996,
124,237 shares, 81,024 shares and 9,576 shares, respectively, were purchased
under the Purchase Plan. At December 31, 1998, 285,163 shares were available for
issuance under the Purchase Plan.
 
                                       46
<PAGE>   49
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
     The Company has stock option plans to provide incentives to eligible
employees, officers, and directors in the form of incentive stock options,
non-qualified stock options, stock appreciation rights, and restricted stock.
The Board of Directors determines the option price (not to be less than fair
market value for incentive options) at the date of grant. Options, including
those granted or exchanged as a result of acquisitions, have various vesting
schedules and expiration periods. The majority of options granted under the
Executive Compensation Plan typically vest 25 percent per year over four years
expiring ten years from the date of grant.
 
     Stock option activity during the periods indicated is as follows:
 
<TABLE>
<CAPTION>
                                                                         WEIGHTED AVERAGE
                                                              NUMBER      EXERCISE PRICE
                                                            ----------   ----------------
<S>                                                         <C>          <C>
Outstanding at December 31, 1995..........................   2,574,306        $ 8.09
  Granted.................................................   4,146,568         34.27
  Exercised...............................................  (1,334,836)         2.49
  Canceled................................................    (416,264)        35.92
                                                            ----------
Outstanding at December 31, 1996..........................   4,969,774         15.52
  Granted.................................................   2,234,387         36.82
  Exercised...............................................  (1,565,827)         7.78
  Canceled................................................    (269,550)        24.34
                                                            ----------
Outstanding at December 31, 1997..........................   5,368,784         26.21
  Granted.................................................   2,177,942         48.34
  Exercised...............................................    (874,420)        19.00
  Canceled................................................    (465,737)        26.43
                                                            ----------
Outstanding at December 31, 1998..........................   6,206,569        $35.05
                                                            ==========
</TABLE>
 
     Pro forma information regarding net income and net income per share is
required by Statement No. 123, and has been determined as if the Company had
accounted for its employee stock options under the fair value method of
Statement No. 123. The per share weighted-average fair value of stock options
granted during 1998, 1997 and 1996 was $15.34, $13.37, and $4.41 per share,
respectively, on the date of grant using the Black-Scholes option pricing model
with the following weighted-average assumptions:
 
<TABLE>
<CAPTION>
                                                                      EMPLOYEE STOCK PURCHASE
                                           EMPLOYEE STOCK OPTIONS              PLAN
                                           -----------------------    -----------------------
                                           1998     1997     1996     1998     1997     1996
                                           -----    -----    -----    -----    -----    -----
<S>                                        <C>      <C>      <C>      <C>      <C>      <C>
Expected dividend yield................       0%       0%       0%       0%       0%      --
Risk-free interest rate................     4.9%     6.0%     6.0%     4.9%     5.1%      --
Expected volatility....................    40.0%    40.0%    40.0%    40.0%    34.4%      --
Expected life (in years from vest).....    1.25     1.00     1.00     0.25     0.25       --
</TABLE>
 
     The Black-Scholes option pricing model was developed for use in estimating
the fair value of traded options that have no vesting restrictions and are
transferable. All available option pricing models require the input of highly
subjective assumptions including the expected stock price volatility. Because
the Company's employee stock options have characteristics significantly
different from those of traded options and changes in the subjective input
assumptions can materially affect the fair value estimate, in management's
opinion, the existing models do not necessarily provide a reliable single
measure of the fair value of its employee stock options.
 
                                       47
<PAGE>   50
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
     The Company's pro forma information follows (in thousands except for net
income per share information):
 
<TABLE>
<CAPTION>
                                                             YEAR ENDED DECEMBER 31,
                                                            --------------------------
                                                             1998      1997      1996
                                                            -------   -------   ------
<S>                                                         <C>       <C>       <C>
Pro forma net income available for common shareholders....  $70,400   $46,845   $1,162
Pro forma basic net income per share......................     0.91      0.64     0.02
Pro forma diluted net income per share....................  $  0.89   $  0.62   $ 0.02
</TABLE>
 
     Selected information regarding stock options as of December 31, 1998
follows:
 
<TABLE>
<CAPTION>
                      OPTIONS OUTSTANDING                              OPTIONS EXERCISABLE
- ----------------------------------------------------------------   ----------------------------
NUMBER OF   EXERCISE PRICE   WEIGHTED AVERAGE   WEIGHTED AVERAGE   NUMBER OF   WEIGHTED AVERAGE
 OPTIONS        RANGE         EXERCISE PRICE     REMAINING LIFE     OPTIONS     EXERCISE PRICE
- ---------   --------------   ----------------   ----------------   ---------   ----------------
<S>         <C>              <C>                <C>                <C>         <C>
 860,094    $ 0.20-$14.64         $ 7.24               4.9           739,465        $ 6.57
1,668,244   $14.75-$33.91          29.48               7.0           866,879         30.15
1,851,535   $34.06-$38.25          37.88               8.5           901,977         38.08
 595,341    $38.38-$49.75          44.29               8.1           121,444         40.28
1,231,355   $50.13-$56.25          53.32              10.0               500         50.13
- ---------                                                          ---------
6,206,569                         $35.05               7.9         2,630,265        $26.71
=========                                                          =========
</TABLE>
 
12. OPERATIONS BY GEOGRAPHIC LOCATION
 
     The table below presents the Company's operations by geographical location.
The Company attributes revenues to geographical locations based upon (1)
customer service activities, (2) operational management, (3) business
development activities and (4) customer contract coordination. The Company's
operations within each geographical region are further broken down to show each
country which accounts for 10% or more of the totals. (in thousands)
 
<TABLE>
<CAPTION>
                                                           1998        1997       1996
                                                        ----------   --------   --------
<S>                                                     <C>          <C>        <C>
Net revenue:
  Americas:
     United States....................................  $  582,667   $412,324   $252,504
     Other............................................      15,078      7,325      2,908
                                                        ----------   --------   --------
          Americas....................................     597,745    419,649    255,412
Europe and Africa:
  United Kingdom......................................     340,345    250,608    200,658
  Other...............................................     221,118    159,950    132,345
                                                        ----------   --------   --------
     Europe and Africa................................     561,463    410,558    333,003
Asia-Pacific:.........................................      28,804     22,693     12,711
                                                        ----------   --------   --------
                                                        $1,188,012   $852,900   $601,126
                                                        ==========   ========   ========
Long-lived assets:
  Americas:
     United States....................................  $   75,760   $ 52,711   $ 34,348
     Other............................................       1,544      1,130        460
                                                        ----------   --------   --------
          Americas....................................      77,304     53,841     34,808
</TABLE>
 
                                       48
<PAGE>   51
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
<TABLE>
<CAPTION>
                                                           1998        1997       1996
                                                        ----------   --------   --------
<S>                                                     <C>          <C>        <C>
  Europe and Africa:
     United Kingdom...................................     148,384    116,846     79,367
     Other............................................      19,806     14,226     10,687
                                                        ----------   --------   --------
          Europe and Africa...........................     168,190    130,712     90,054
Asia-Pacific:.........................................       5,374      2,414      1,947
                                                        ----------   --------   --------
                                                        $  250,868   $186,966   $126,809
                                                        ==========   ========   ========
</TABLE>
 
13. SEGMENTS
 
     The following table presents the Company's operations by reportable
segment. The Company is managed through two reportable segments, namely, the
commercialization service group and the product development service group.
Management has distinguished these segments based on the normal operations of
the Company. The commercialization group is primarily responsible for sales
force deployment and strategic marketing services. The product development group
is primarily responsible for all phases of clinical research and outcomes
research consulting. The Company does not include non-recurring costs, interest
income (expense) and income tax expense (benefit) in segment profitability.
Overhead costs are allocated based on management's best estimate of efforts
expended in managing the segments. There are not any significant intersegment
revenues.
 
<TABLE>
<CAPTION>
                                                           1998        1997       1996
(in thousands)                                          ----------   --------   --------
<S>                                                     <C>          <C>        <C>
Net revenue:
  Commercialization...................................  $  496,178   $350,968   $195,619
  Product development.................................     691,834    501,932   $405,507
                                                        ----------   --------   --------
                                                        $1,188,012   $852,900   $601,126
                                                        ==========   ========   ========
Income from operations:
  Commercialization...................................  $   47,298   $ 36,913   $ 17,541
  Product development.................................      78,564     51,899     41,996
                                                        ----------   --------   --------
                                                        $  125,862   $ 88,812   $ 59,537
                                                        ==========   ========   ========
Total assets:
  Commercialization...................................  $  267,091   $209,737   $148,561
  Product development.................................     747,660    604,290    406,176
                                                        ----------   --------   --------
                                                        $1,014,751   $814,027   $554,737
                                                        ==========   ========   ========
Expenditures to acquire long-lived assets:
  Commercialization...................................  $   18,349   $ 11,353   $  9,406
  Product development.................................      77,244     67,930     31,335
                                                        ----------   --------   --------
                                                        $   95,593   $ 79,283   $ 40,741
                                                        ==========   ========   ========
Depreciation and amortization expense:
  Commercialization...................................  $   22,681   $ 17,824   $ 11,145
  Product development.................................      32,845     20,106     14,581
                                                        ----------   --------   --------
                                                        $   55,526   $ 37,930   $ 25,726
                                                        ==========   ========   ========
</TABLE>
 
                                       49
<PAGE>   52
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
14. QUARTERLY FINANCIAL DATA (UNAUDITED)
 
     The following is a summary of unaudited quarterly results of operations (in
thousands, except per share amounts):
 
<TABLE>
<CAPTION>
                                                         YEAR ENDED DECEMBER 31, 1998
                                   -------------------------------------------------------------------------
                                        FIRST              SECOND             THIRD              FOURTH
                                       QUARTER            QUARTER            QUARTER            QUARTER
                                   ----------------   ----------------   ----------------   ----------------
<S>                                <C>                <C>                <C>                <C>
Net revenue......................  $        263,874   $        289,991   $        308,064   $        326,083
Income from operations...........            28,153             30,576             32,634             34,499
Net income available for common
  shareholders...................            18,902             20,371             21,449             22,957
Basic net income per share.......              0.25               0.26               0.28               0.29
Diluted net income per share.....              0.24               0.26               0.27               0.29
Range of stock prices............  $34.000 - 52.428   $42.250 - 53.500   $33.375 - 52.000   $41.000 - 56.875
</TABLE>
 
<TABLE>
<CAPTION>
                                                                 YEAR ENDED DECEMBER 31, 1997
                                           -------------------------------------------------------------------------
                                                FIRST              SECOND             THIRD              FOURTH
                                               QUARTER            QUARTER            QUARTER            QUARTER
                                           ----------------   ----------------   ----------------   ----------------
<S>                                        <C>                <C>                <C>                <C>
Net revenue..............................  $        188,635   $        203,490   $        216,311   $        244,464
Income from operations...................            19,201             21,392             22,794             25,425
Net income available for common
  shareholders...........................            11,600             12,974             14,288             16,821
Basic net income per share...............              0.16               0.18               0.19               0.22
Diluted net income per share.............              0.16               0.17               0.19               0.22
Range of stock prices....................  $26.625 - 39.000   $21.500 - 35.000   $35.032 - 43.688   $31.000 - 43.500
</TABLE>
 
15. SUBSEQUENT EVENTS
 
     On January 1, 1999, the Company acquired substantial assets of HMR's Kansas
City-based Drug Innovation and Approval facility for approximately $93 million
in cash, most of which is expected to be paid in the second half of 1999 when
the acquisition of the physical facility is completed. As a part of this
transaction, the Company was awarded a $436 million contract for continued
support and completion of ongoing HMR development projects over a five year
period. In addition, HMR will offer the Company the opportunity to provide all
U.S. outsourcing services up to an additional $144 million over the same period.
 
     On February 12, 1999, Kenneth Hodges ("Plaintiff") filed a civil lawsuit
naming as defendants Richard L. Borison, Bruce I. Diamond, 14 pharmaceutical
companies and Quintiles Laboratories Limited, a subsidiary of the Company. The
complaint alleges that certain drug trials conducted by Drs. Borison and Diamond
in which Plaintiff alleges he participated between 1988 and 1996 were not
properly conducted or supervised, that Plaintiff had violent adverse reactions
to many of the drugs and that his schizophrenia was aggravated by the drug
trials. Consequently, Plaintiff alleges that he was subject to severe
mortification, injured feelings, shame, public humiliations, victimization,
emotional turmoil and distress. The complaint alleges claims for battery,
fraudulent inducement to participate in the drug experiments, medical
malpractice, negligence in conducting the experiments, and intentional
infliction of emotional distress. Plaintiff seeks to recover his actual damages
in unspecified amounts, medical expenses, litigation costs, and punitive
damages. Nowhere in the complaint are found any specific allegations against
Quintiles Laboratories Limited nor any specific factual connection between the
Company and the Plaintiff's claims. The Company believes the claims alleged
against it are vague and meritless, and the recovery sought is baseless. The
Company intends to vigorously defend against these claims.
 
     On February 17, 1999, the Company acquired Oak Grove, a leader in providing
current Good Manufacturing Practice compliance services to the pharmaceutical,
biotechnology and medical device industries. The Company acquired Oak Grove in
exchange for 87,948 shares of the Company's Common Stock. The acquisition of Oak
Grove is expected to be accounted for as a purchase.
 
     On March 29, 1999, the Company acquired PMSI and its core company,
Scott-Levin, a leader in pharmaceutical market information and research services
in the U.S. The Company acquired PMSI in
 
                                       50
<PAGE>   53
                 QUINTILES TRANSNATIONAL CORP. AND SUBSIDIARIES
 
           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS -- (CONTINUED)
 
exchange for approximately 4,993,787 shares of the Company's Common Stock.
Outstanding PMSI options became options to acquire approximately 440,426 shares
of the Company's Common Stock. In addition, the Company agreed to pay contingent
value payments to former PMSI stockholders who defer receipt of one-half of the
shares of the Company's Common Stock they were entitled to receive in the
transaction until June 14, 1999. For each deferred share of the Company's Common
Stock, the contingent value payment, if any, will be calculated based on the
difference between $38.71875 and the average closing price of the Company's
Common Stock for 10 days selected at random out of the 20 trading days ending on
June 11, 1999. The acquisition of PMSI will be accounted for as a purchase.
 
     On March 30, 1999, the Company acquired ENVOY, a Tennessee-based provider
of healthcare electronic data interchange and data mining services. The Company
acquired ENVOY in exchange for approximately 28,465,160 shares of the Company's
Common Stock. Outstanding ENVOY options became options to acquire approximately
3,914,583 shares of the Company's Common Stock. The acquisition of ENVOY will be
accounted for as a pooling of interests.
 
     Unaudited proforma results of operations for the Company for the years
ended December 31, 1998, 1997 and 1996 reflecting the ENVOY transaction are as
follows (in thousands, except per share data):
 
<TABLE>
<CAPTION>
                                                                            UNAUDITED
                                               COMPANY      ENVOY     PROFORMA CONSOLIDATED
                                              ----------   --------   ---------------------
<S>                                           <C>          <C>        <C>
YEAR ENDED DECEMBER 31, 1998
Net revenue.................................  $1,188,012   $184,773        $1,372,785
Net income available for common
  shareholders..............................      83,679      4,244            87,923
Basic net income per share..................        1.08                         0.86
Diluted net income per share................  $     1.06                   $     0.81
YEAR ENDED DECEMBER 31, 1997
Net revenue.................................  $  852,900   $137,605        $  990,505
Net income (loss) available for common
  shareholders..............................      55,683     (9,198)           46,485
Basic net income per share..................        0.76                         0.48
Diluted net income per share................  $     0.74                   $     0.45
YEAR ENDED DECEMBER 31, 1996
Net revenue.................................  $  601,126   $ 90,572        $  691,698
Net income (loss) available for common
  shareholders..............................       7,879    (37,217)          (29,338)
Basic net income (loss) per share...........        0.11                        (0.33)
Diluted net income (loss) per share.........  $     0.11                   $    (0.33)
</TABLE>
 
     Three class action complaints were filed in 1998, and later consolidated
into a single action, against ENVOY and certain of its executive officers. The
complaint alleges, among other things, that from February 12, 1997 to August 18,
1998 the defendants issued materially false and misleading statements about
ENVOY, its business, operations and financial position and failed to disclose
material facts necessary to make defendants' statements not false and misleading
in violation of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934,
as amended, and Rule 10b-5 promulgated thereunder, and also asserts additional
claims under Tennessee common law for fraud and negligent misrepresentation. The
complaint alleges that ENVOY failed to disclose that its financial statements
were not prepared in accordance with generally accepted accounting principles
due to the improper write-off of certain acquired in-process technology,
resulting in ENVOY's stock trading at allegedly artificially inflated prices.
The plaintiffs in this action seek unspecified compensatory damages, attorney's
fees and other relief. ENVOY believes that these claims are without merit and
intends to defend the allegations vigorously. Neither the likelihood of an
unfavorable outcome nor the amount of the ultimate liability, if any, with
respect to these claims can be determined at this time.
 
                                       51
<PAGE>   54
 
                    REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS
 
To Quintiles Transnational Corp.:
 
     We have audited the accompanying consolidated balance sheet of Quintiles
Transnational Corp. (a North Carolina corporation) and subsidiaries as of
December 31, 1998, and the related consolidated statements of income,
shareholders' equity and cash flows for the year then ended. These financial
statements are the responsibility of the Company's management. Our
responsibility is to express an opinion on these financial statements based on
our audit.
 
     We conducted our audit in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audit provides a reasonable basis for our opinion.
 
     In our opinion, the financial statements referred to above present fairly,
in all material respects, the financial position of Quintiles Transnational
Corp. and subsidiaries as of December 31, 1998, and the results of their
operations and their cash flows for the year then ended in conformity with
generally accepted accounting principles.
 
                                          Arthur Andersen LLP
 
Raleigh, North Carolina,
January 25, 1999
(except with respect to the
matters discussed in Note 15,
as to which the date is
March 30, 1999)
 
                                       52
<PAGE>   55
 
                         REPORT OF INDEPENDENT AUDITORS
 
The Board of Directors and Shareholders
of Quintiles Transnational Corp.
 
     We have audited the accompanying consolidated balance sheet of Quintiles
Transnational Corp. and subsidiaries as of December 31, 1997, and the related
consolidated statements of income, shareholders' equity, and cash flows for the
years ended December 31, 1997 and 1996. These financial statements are the
responsibility of the Company's management. Our responsibility is to express an
opinion on these financial statements based on our audits.
 
     We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.
 
     In our opinion, the financial statements referred to above present fairly,
in all material respects, the consolidated financial position of Quintiles
Transnational Corp. and subsidiaries at December 31, 1997, and the consolidated
results of their operations and their cash flows for the years ended December
31, 1997 and 1996, in conformity with generally accepted accounting principles.
 
                                          Ernst & Young LLP
 
Raleigh, North Carolina
January 26, 1998,
except for Note 3, as to which the date is
January 25, 1999
 
                                       53
<PAGE>   56
 
ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
         FINANCIAL DISCLOSURE
 
     Not applicable.
 
                                    PART III
 
ITEM 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT
 
     Information on the Company's directors is incorporated by reference from
the Company's definitive proxy statement to be filed with respect to the Annual
Meeting of Shareholders to be held June 14, 1999. Information on the Company's
executive officers is included under the caption "Executive Officers of the
Registrant" on page 16 of this report.
 
ITEM 11.  EXECUTIVE COMPENSATION
 
     This information is incorporated by reference from the Company's definitive
proxy statement to be filed with respect to the Annual Meeting of Shareholders
to be held June 14, 1999.
 
ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT
 
     This information is incorporated by reference from the Company's definitive
proxy statement to be filed with respect to the Annual Meeting of Shareholders
to be held June 14, 1999.
 
ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS
 
     This information is incorporated by reference from the Company's definitive
proxy statement to be filed with respect to the Annual Meeting of Shareholders
to be held June 14, 1999.
 
                                       54
<PAGE>   57
 
                                    PART IV
 
ITEM 14.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K
 
     (a)(1) Financial Statements.  The following financial statements and
supplementary data are included in Item 8 of this report.
 
<TABLE>
<CAPTION>
                    FINANCIAL STATEMENTS                      FORM 10-K PAGE
                    --------------------                      --------------
<S>                                                           <C>
Consolidated Statements of Income for the years ended
  December 31, 1998, 1997 and 1996..........................        30
Consolidated Balance Sheets as of December 31, 1998 and
  1997......................................................        31
Consolidated Statements of Cash Flows for the years ended
  December 31, 1998, 1997 and 1996..........................        32
Consolidated Statements of Shareholders' Equity for the
  years ended December 31, 1998, 1997 and 1996..............        33
Notes to Consolidated Financial Statements..................        34
Report of Independent Public Accountants....................        52
Report of Independent Auditors..............................        53
</TABLE>
 
     (a)(2) Financial Statement Schedules.  All applicable financial statement
schedules required under Regulation S-X have been included in the Notes to the
Consolidated Financial Statements.
 
     (a)(3) Exhibits.  The exhibits required by Item 601 of Regulation S-K are
listed below.
 
<TABLE>
<CAPTION>
EXHIBIT                DESCRIPTION
- -------                -----------
<C>               <C>  <S>
  3.01(1)          --  Amended and Restated Articles of Incorporation, as amended
  3.02(2)          --  Amended and Restated Bylaws
  4.01(3)          --  Indenture, dated as of May 17, 1996, between the Company and
                       Marine Midland Bank, as Trustee, with respect to the
                       Company's 4.25% Convertible Subordinated Notes due May 31,
                       2000
  4.02             --  Amended and Restated Articles of Incorporation, as amended
                       (see Exhibit 3.01)
  4.03             --  Amended and Restated Bylaws (see Exhibit 3.02)
  4.04(4)          --  Specimen certificate for Common Stock, $0.01 par value per
                       share
  4.05(1)          --  Form of the Company's 4.25% Convertible Subordinated Notes
                       in Unrestricted Global Form
  4.06(1)          --  Form of the Company's 4.25% Convertible Subordinated Notes
                       in Certificated Form.
 10.01(4)(5)       --  Employment Agreement, dated February 22, 1994, by and
                       between Dr. Dennis B. Gillings and the Company
 10.02(4)(5)(6)    --  Employment Agreement, dated February 22, 1994, by and
                       between Santo J. Costa and the Company, as amended on
                       November 4, 1994
 10.03(5)(6)       --  Employment Agreement, dated January 1, 1995, by and between
                       Rachel R. Selisker and the Company
 10.04(4)(5)       --  Employment Agreement, dated January 15, 1988, by and between
                       Dr. Ludo Reynders and Quintiles (UK) Limited
 10.05(5)(7)       --  Employment Agreement, dated May 13, 1996, by and between
                       Lawrence S. Lewin and The Lewin Group, Inc. (a wholly-owned
                       subsidiary of the Company)
 10.06(5)(7)       --  Service Agreement, dated September 2, 1994, between Innovex
                       Holdings Limited and David F. White
</TABLE>
 
                                       55
<PAGE>   58
 
<TABLE>
<CAPTION>
EXHIBIT                DESCRIPTION
- -------                -----------
<C>               <C>  <S>
 10.07(5)(7)       --  Deed of Non-Competition, dated November 29, 1996, between
                       David F. White and the Company
 10.08(2)(5)       --  Employment letter agreement, dated May 31, 1994, by and
                       between Gregory D. Porter and the Company
 10.09(4)(5)       --  Quintiles Transnational Corp. Non-Qualified Employee
                       Incentive Stock Option Plan
 10.10(4)(5)       --  Quintiles Transnational Corp. Equity Compensation Plan
 10.11             --  Amendments to Quintiles Transnational Corp. Equity
                       Compensation Plan.
 10.12(5)(12)      --  Quintiles Transnational Corp. Elective Deferred Compensation
                       Plan
 10.13(2)(5)       --  Quintiles Transnational Corp. Group Executive Share Option
                       Scheme
 10.14(5)(9)       --  Quintiles Transnational Corp. Employee Stock Purchase Plan
 10.15(5)(9)       --  Innovex Limited 1996 Unapproved Executive Share Option
                       Scheme
 10.16(5)(10)      --  Quintiles/Lewin Non-Qualified Stock Option Plan
 10.17(5)(11)      --  Quintiles Transnational Corp. Nonqualified Stock Option Plan
 10.18(7)          --  Sublease, dated January 18, 1996, by and between Legent
                       Corporation and Innovex, Inc.
 10.19(12)         --  Underlease, dated November 28, 1997, by and between PDFM
                       Limited and Quintiles (UK) Limited and guaranteed by the
                       Company
 10.20(2)(5)       --  Consulting Agreement dated as of March 15, 1995 between the
                       Company and A.M. Pappas & Associates, L.L.C.
 10.21(13)         --  Agreement for the Provision of Research Services and Lease
                       of Business Assets dated as of March 3, 1995, between Syntex
                       Pharmaceuticals Limited, Quintiles Scotland Limited,
                       Quintiles (UK) Limited, and Roche Products Limited.
 10.22(14)         --  Merger Agreement, dated as of December 14, 1998, among
                       Quintiles Transnational Corp., QTRN Acquisition Corp., and
                       Pharmaceutical Marketing Services Inc.
 10.23(15)         --  Amended and Restated Agreement and Plan of Merger, dated
                       December 15, 1998, among Quintiles Transnational Corp., QELS
                       Corp., and ENVOY Corporation
 10.24(16)         --  Credit Agreement dated as of August 7, 1998
    21             --  Subsidiaries of the Company
 23.01             --  Consent of Arthur Andersen LLP
 23.02             --  Consent of Ernst & Young LLP
 24.01             --  Power of Attorney (included on the signature page hereto)
 27.01             --  Financial Data Schedule (for SEC use only)
 27.02             --  Financial Data Schedule (for SEC use only)
 99.01             --  Risk Factors relating to the Company
</TABLE>
 
- ---------------
 
 (1) Exhibit to the Company's Registration Statement on Form S-3, as amended, as
     filed with the Securities and Exchange Commission (File No. 333-19009)
     effective February 21, 1997 and incorporated herein by reference.
 (2) Exhibit to the Company's Annual Report on Form 10-K for the fiscal year
     ended December 31, 1995, as filed with the Securities and Exchange
     Commission on March 25, 1996, as amended on May 16, 1996, and incorporated
     herein by reference.
 (3) Exhibit to the Company's Quarterly Report on Form 10-Q, as filed with the
     Securities and Exchange Commission on August 15, 1996, and incorporated
     herein by reference.
 
                                       56
<PAGE>   59
 
 (4) Exhibit to the Company's Registration Statement on Form S-1, as amended, as
     filed with the Securities and Exchange Commission (File No. 33-75766)
     effective April 20, 1994, and incorporated herein by reference.
 (5) Executive compensation plans and arrangements.
 (6) Exhibit to the Company's Annual Report on Form 10-K for the fiscal year
     ended December 31, 1994, as filed with the Securities and Exchange
     Commission on March 30, 1995, and incorporated herein by reference.
 (7) Exhibit to the Company's Annual Report on Form 10-K for the fiscal year
     ended December 31, 1996, as filed with the Securities and Exchange
     Commission on March 25, 1997, and incorporated herein by reference.
 (8) Exhibit to the Company's Registration Statement on Form S-3, as filed with
     the Securities and Exchange Commission (File No. 333-38181) effective
     October 21, 1997, and incorporated herein by reference.
 (9) Exhibit to the Company's Registration Statement on Form S-8, as filed with
     the Securities and Exchange Commission (File No. 333-16553) effective
     November 21, 1996, and incorporated herein by reference.
(10) Exhibit to the Company's Registration Statement on Form S-8, as filed with
     the Securities and Exchange Commission (File No. 333-03603) effective May
     13, 1996, and incorporated herein by reference.
(11) Exhibit to the Company's Registration Statement on Form S-8 as filed with
     the Securities and Exchange Commission (File No. 333-40493) effective
     November 18, 1997, and incorporated herein by reference.
(12) Exhibit to the Company's Annual Report on Form 10-K for the fiscal year
     ended December 31, 1997, as filed with the Securities and Exchange
     Commission on March 30, 1998, and incorporated herein by reference.
(13) Exhibit to the Company's Current Report on Form 8-K dated March 6, 1995, as
     filed with the Securities and Exchange Commission on March 20, 1995, and
     incorporated herein by reference.
(14) Exhibit to the Company's Current Report on Form 8-K dated December 16,
     1998, as filed with the Securities and Exchange Commission on December 17,
     1998, and incorporated herein by reference.
(15) Exhibit to the Company's Registration Statement on Form S-4 (File No.
     333-72495), as filed with the Securities and Exchange Commission on
     February 17, 1999 and declared effective on February 24, 1994, and
     incorporated herein by reference.
(16) Exhibit to the Company's Quarterly Report on Form 10-Q dated November 16,
     1998, as filed with the Securities and Exchange Commission on November 16,
     1998, and incorporated herein by reference.
 
     (b) Reports on Form 8-K.
 
     The Company filed a Current Report on Form 8-K dated October 20, 1998,
including as an exhibit a press release regarding its financial results for the
three month period ended September 30, 1998.
 
     The Company filed a Current Report on Form 8-K dated December 16, 1998,
reporting (i) the execution of a letter of intent to negotiate a definitive
agreement to acquire substantial assets of Hoechst Marion Roussel's Kansas
City-based Drug Innovation and Approval organization and open a Kansas City
contract research facility and (ii) the execution of a Merger Agreement between
the Company, the Company's wholly-owned subsidiary, QTRN Acquisition Corp., and
PMSI.
 
     The Company filed a Current Report on Form 8-K dated December 17, 1998,
reporting that it had entered into an Agreement and Plan of Merger with QELS
Corp., a wholly-owned subsidiary of the Company, and ENVOY.
 
                                       57
<PAGE>   60
 
                           FORWARD-LOOKING STATEMENTS
 
     Information set forth in this Annual Report on Form 10-K contains various
"forward looking statements" within the meaning of Section 27A of the Securities
Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934,
as amended, which statements represent the Company's judgment concerning the
future and are subject to risks and uncertainties that could cause the Company's
actual operating results and financial position to differ materially. Such
forward looking statements can be identified by the use of forward looking
terminology such as "may", "will", "expect", "anticipate", "estimate",
"believe", or "continue", or the negative thereof or other various thereof or
comparable terminology.
 
     The Company cautions that any such forward looking statements are further
qualified by important factors that could cause the Company's actual operating
results to differ materially from those in the forward looking statements,
including without limitation, the Company's dependence on certain industries and
customers, the risks associated with acquisitions, development and
commercialization of potential new services, competition, the Year 2000 issue,
the loss or delay of large contracts, dependence on key personnel, potential
effects of government regulation, and the other Risk Factors described in
Exhibit 99.01 attached to this report.
 
                                       58
<PAGE>   61
 
                                   SIGNATURES
 
     Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized, in Durham, North
Carolina, on the 31st day of March, 1999.
 
                                          QUINTILES TRANSNATIONAL CORP.
 
                                          By: /s/ DENNIS B. GILLINGS, PH.D.
                                            ------------------------------------
                                                 Dennis B. Gillings, Ph.D.
                                             Chairman of the Board of Directors
                                                             and
                                                  Chief Executive Officer
 
                        SIGNATURES AND POWER OF ATTORNEY
 
     KNOW ALL MEN BY THESE PRESENTS, that each person whose signature appears
below constitutes and appoints Dennis B. Gillings and Rachel R. Selisker and
each of them, each with full power to act without the other, his true and lawful
attorneys-in-fact and agents, with full powers of substitution and
resubstitution, for him and in his name, place and stead, in any and all
capacities, to sign any or all amendments to this report, and to file the same,
with all exhibits thereto, and other documents in connection therewith, with the
Securities and Exchange Commission, granting unto said attorneys-in-fact and
agents full power and authority to do and perform each and every act and thing
requisite and necessary to be done in and about the premises, as fully for all
intents and purposes as he or she might or could do in person, hereby ratifying
and confirming all that said attorneys-in-fact and agents, or their substitutes,
may lawfully do or cause to be done by virtue hereof.
 
     Pursuant to the requirements of the Securities Exchange Act of 1934, this
report has been signed below by the following persons on behalf of the
registrant in the capacities and as of the dates indicated.
 
<TABLE>
<CAPTION>
                      SIGNATURE                                     TITLE                    DATE
                      ---------                                     -----                    ----
<C>                                                    <S>                              <C>
 
            /s/ DENNIS B. GILLINGS, PH.D.              Chairman of the Board of         March 31, 1999
- -----------------------------------------------------    Directors and Chief Executive
              Dennis B. Gillings, Ph.D.                  Officer
 
               /s/ RACHEL R. SELISKER                  Chief Financial Officer,         March 31, 1999
- -----------------------------------------------------    Executive Vice President
                 Rachel R. Selisker                      Finance and Director
 
             /s/ ROBERT C. BISHOP, PH.D.               Director                         March 31, 1999
- -----------------------------------------------------
               Robert C. Bishop, Ph.D.
 
                 /s/ E. G. F. BROWN                    Director                         March 31, 1999
- -----------------------------------------------------
                   E. G. F. Brown
 
                /s/ VAUGHN D. BRYSON                   Director                         March 31, 1999
- -----------------------------------------------------
                  Vaughn D. Bryson
 
                                                       President, Chief Operating
- -----------------------------------------------------    Officer and Director
                   Santo J. Costa
 
           /s/ CHESTER W. DOUGLASS, PH.D.              Director                         March 31, 1999
- -----------------------------------------------------
             Chester W. Douglass, Ph.D.
</TABLE>
 
                                       59
<PAGE>   62
 
<TABLE>
<CAPTION>
                      SIGNATURE                                     TITLE                    DATE
                      ---------                                     -----                    ----
<C>                                                    <S>                              <C>
 
                /s/ LAWRENCE S. LEWIN                  Chief Executive Officer, The     March 31, 1999
- -----------------------------------------------------    Lewin Group, and Director
                  Lawrence S. Lewin
 
                                                       Director
- -----------------------------------------------------
                  Arthur M. Pappas
 
             /s/ LUDO J. REYNDERS, PH.D.               Chief Executive Officer,         March 31, 1999
- -----------------------------------------------------    Quintiles CRO, and Director
               Ludo J. Reynders, Ph.D.
 
                                                       Director
- -----------------------------------------------------
                 Eric J. Topol, M.D.
 
            /s/ VIRGINIA V. WELDON, M.D.               Director                         March 31, 1999
- -----------------------------------------------------
              Virginia V. Weldon, M.D.
 
                 /s/ DAVID F. WHITE                    Chief Executive Officer,         March 31, 1999
- -----------------------------------------------------    Innovex Limited, and Director
                   David F. White
</TABLE>
 
                                       60
<PAGE>   63
 
                                 EXHIBIT INDEX
 
<TABLE>
<CAPTION>
  EXHIBIT              DESCRIPTION
  -------              -----------
  <S>             <C>  <C>
  3.01  (1)       --   Amended and Restated Articles of Incorporation, as amended
  3.02  (2)       --   Amended and Restated Bylaws
  4.01  (3)       --   Indenture, dated as of May 17, 1996, between the Company and
                       Marine Midland Bank, as Trustee, with respect to the
                       Company's 4.25% Convertible Subordinated Notes due May 31,
                       2000
  4.02            --   Amended and Restated Articles of Incorporation, as amended
                       (see Exhibit 3.01)
  4.03            --   Amended and Restated Bylaws (see Exhibit 3.02)
  4.04  (4)       --   Specimen certificate for Common Stock, $0.01 par value per
                       share
  4.05  (1)       --   Form of the Company's 4.25% Convertible Subordinated Notes
                       in Unrestricted Global Form
  4.06  (1)       --   Form of the Company's 4.25% Convertible Subordinated Notes
                       in Certificated Form.
  10.01 (4)(5)    --   Employment Agreement, dated February 22, 1994, by and
                       between Dr. Dennis B. Gillings and the Company
  10.02 (4)(5)(6) --   Employment Agreement, dated February 22, 1994, by and
                       between Santo J. Costa and the Company, as amended on
                       November 4, 1994
  10.03 (5)(6)    --   Employment Agreement, dated January 1, 1995, by and between
                       Rachel R. Selisker and the Company
  10.04 (4)(5)    --   Employment Agreement, dated January 15, 1988, by and between
                       Dr. Ludo Reynders and Quintiles (UK) Limited
  10.05 (5)(7)    --   Employment Agreement, dated May 13, 1996, by and between
                       Lawrence S. Lewin and The Lewin Group, Inc. (a wholly-owned
                       subsidiary of the Company)
  10.06 (5)(7)    --   Service Agreement, dated September 2, 1994, between Innovex
                       Holdings Limited and David F. White
  10.07 (5)(7)    --   Deed of Non-Competition, dated November 29, 1996, between
                       David F. White and the Company
  10.08 (2)(5)    --   Employment letter agreement, dated May 31, 1994, by and
                       between Gregory D. Porter and the Company
  10.09 (4)(5)    --   Quintiles Transnational Corp. Non-Qualified Employee
                       Incentive Stock Option Plan
  10.10 (4)(5)    --   Quintiles Transnational Corp. Equity Compensation Plan
  10.11           --   Amendments to Quintiles Transnational Corp. Equity
                       Compensation Plan.
  10.12 (5)(12)   --   Quintiles Transnational Corp. Elective Deferred Compensation
                       Plan
  10.13 (2)(5)    --   Quintiles Transnational Corp. Group Executive Share Option
                       Scheme
  10.14 (5)(9)    --   Quintiles Transnational Corp. Employee Stock Purchase Plan
  10.15 (5)(9)    --   Innovex Limited 1996 Unapproved Executive Share Option
                       Scheme
  10.16 (5)(10)   --   Quintiles/Lewin Non-Qualified Stock Option Plan
  10.17 (5)(11)   --   Quintiles Transnational Corp. Nonqualified Stock Option Plan
  10.18 (7)       --   Sublease, dated January 18, 1996, by and between Legent
                       Corporation and Innovex, Inc.
  10.19 (12)      --   Underlease, dated November 28, 1997, by and between PDFM
                       Limited and Quintiles (UK) Limited and guaranteed by the
                       Company
  10.20 (2)(5)    --   Consulting Agreement dated as of March 15, 1995 between the
                       Company and A.M. Pappas & Associates, L.L.C.
</TABLE>
 
                                       61
<PAGE>   64
 
<TABLE>
<CAPTION>
  EXHIBIT              DESCRIPTION
  -------              -----------
  <S>             <C>  <C>
  10.21 (13)      --   Agreement for the Provision of Research Services and Lease
                       of Business Assets dated as of March 3, 1995, between Syntex
                       Pharmaceuticals Limited, Quintiles Scotland Limited,
                       Quintiles (UK) Limited, and Roche Products Limited.
  10.22 (14)      --   Merger Agreement, dated as of December 14, 1998, among
                       Quintiles Transnational Corp., QTRN Acquisition Corp., and
                       Pharmaceutical Marketing Services Inc.
  10.23 (15)      --   Amended and Restated Agreement and Plan of Merger, dated
                       December 15, 1998, among Quintiles Transnational Corp., QELS
                       Corp., and ENVOY Corporation
  10.24 (16)      --   Credit Agreement dated as of August 7, 1998
  21              --   Subsidiaries of the Company
  23.01           --   Consent of Arthur Andersen LLP
  23.02           --   Consent of Ernst & Young LLP
  24.01           --   Power of Attorney (included on the signature page hereto)
  27.01           --   Financial Data Schedule (for SEC use only)
  27.02           --   Financial Data Schedule (for SEC use only)
  99.01           --   Risk Factors relating to the Company
</TABLE>
 
- ---------------
 
 (1) Exhibit to the Company's Registration Statement on Form S-3, as amended, as
     filed with the Securities and Exchange Commission (File No. 333-19009)
     effective February 21, 1997 and incorporated herein by reference.
 (2) Exhibit to the Company's Annual Report on Form 10-K for the fiscal year
     ended December 31, 1995, as filed with the Securities and Exchange
     Commission on March 25, 1996, as amended on May 16, 1996, and incorporated
     herein by reference.
 (3) Exhibit to the Company's Quarterly Report on Form 10-Q, as filed with the
     Securities and Exchange Commission on August 15, 1996, and incorporated
     herein by reference.
 (4) Exhibit to the Company's Registration Statement on Form S-1, as amended, as
     filed with the Securities and Exchange Commission (File No. 33-75766)
     effective April 20, 1994, and incorporated herein by reference.
 (5) Executive compensation plans and arrangements.
 (6) Exhibit to the Company's Annual Report on Form 10-K for the fiscal year
     ended December 31, 1994, as filed with the Securities and Exchange
     Commission on March 30, 1995, and incorporated herein by reference.
 (7) Exhibit to the Company's Annual Report on Form 10-K for the fiscal year
     ended December 31, 1996, as filed with the Securities and Exchange
     Commission on March 25, 1997, and incorporated herein by reference.
 (8) Exhibit to the Company's Registration Statement on Form S-3, as filed with
     the Securities and Exchange Commission (File No. 333-38181) effective
     October 21, 1997, and incorporated herein by reference.
 (9) Exhibit to the Company's Registration Statement on Form S-8, as filed with
     the Securities and Exchange Commission (File No. 333-16553) effective
     November 21, 1996, and incorporated herein by reference.
(10) Exhibit to the Company's Registration Statement on Form S-8, as filed with
     the Securities and Exchange Commission (File No. 333-03603) effective May
     13, 1996, and incorporated herein by reference.
(11) Exhibit to the Company's Registration Statement on Form S-8 as filed with
     the Securities and Exchange Commission (File No. 333-40493) effective
     November 18, 1997, and incorporated herein by reference.
(12) Exhibit to the Company's Annual Report on Form 10-K for the fiscal year
     ended December 31, 1997, as filed with the Securities and Exchange
     Commission on March 30, 1998, and incorporated herein by reference.
 
                                       62
<PAGE>   65
 
(13) Exhibit to the Company's Current Report on Form 8-K dated March 6, 1995, as
     filed with the Securities and Exchange Commission on March 20, 1995, and
     incorporated herein by reference.
(14) Exhibit to the Company's Current Report on Form 8-K dated December 16,
     1998, as filed with the Securities and Exchange Commission on December 17,
     1998, and incorporated herein by reference.
(15) Exhibit to the Company's Registration Statement on Form S-4 (File No.
     333-72495), as filed with the Securities and Exchange Commission on
     February 17, 1999 and declared effective on February 24, 1999, and
     incorporated herein by reference.
(16) Exhibit to the Company's Quarterly Report on Form 10-Q dated November 16,
     1998, as filed with the Securities and Exchange Commission on November 16,
     1998, and incorporated herein by reference.
 
                                       63

<PAGE>   1

                                                                   EXHIBIT 10.11


                   AMENDMENTS TO QUINTILES TRANSNATIONAL CORP.
                            EQUITY COMPENSATION PLAN


1.       FEBRUARY 1, 1996 - AMENDMENT PERMITTING DELEGATION OF COMMITTEE'S
         POWERS

         Effective February 1, 1996, the Board of Directors of Quintiles
Transnational Corp. (the "Board") amended the Quintiles Transnational Corp.
Equity Compensation Plan (the "Plan") as follows:

                  Section 3.1 shall be amended by deleting the third sentence in
         its entirety and inserting in lieu thereof the following two sentences:

                  The Committee, in its discretion, may delegate to one or more
                  of its members, or to one or more officers of the Corporation,
                  all or part of the Committee's authority and duties with
                  respect to grants and awards to individuals who are not
                  subject to the reporting and other provisions of Section 16 of
                  the Act; provided, however, that such persons must exercise
                  any authority so delegated to them within any guidelines
                  established by the Committee. The Committee may revoke or
                  amend the terms of a delegation at any time but such action
                  shall not invalidate any prior actions of the Committee's
                  delegate or delegates that were consistent with the terms of
                  the Plan.


2.       OCTOBER 24, 1996 - AMENDMENT ALLOWING COMMITTEE TO SET TIMES AND
         CONDITIONS UPON WHICH A NONQUALIFIED STOCK OPTION WILL TERMINATE UPON
         TERMINATION OF EMPLOYMENT

         Effective October 24, 1996, the Board amended the Plan as follows:

                  Article V shall be amended by deleting Section 5.3 in its
         entirety and inserting in lieu thereof a new Section 5.3 substantially
         in the form that follows:

         5.3      The times and conditions upon which a Nonqualified Stock
                  Option and its related Stock Right, if any, will terminate
                  where a Participant to whom such an option and related right
                  has been granted under the Plan terminates, or the Corporation
                  terminates, his or her employment, consultant, or service
                  relationship with the Corporation shall be determined by the
                  Committee when the option and related right are granted;
                  provided, however, that in no event 


<PAGE>   2

                  shall an option or related right be exercisable more than ten
                  (10) years from the date it was granted. Nothing in the Plan
                  or in any option or related right granted pursuant to the Plan
                  shall (a) confer on any individual any right to continue in
                  the employ of the Corporation or to continue any consultant or
                  service relationship with the Corporation or (b) interfere in
                  any way with the Corporation's right to terminate such
                  individual's employment, consultant or service relationship at
                  any time.

3.       JANUARY 1, 1998 - AMENDMENT DELETING ARTICLE REGARDING NONDISCRETIONARY
         AWARDS

         Effective January 1, 1998, the Board amended the Plan in response to
changes in securities rules that made it unnecessary to make formula awards of
stock options to outside directors in order to avoid potential short-swing
liability associated with such awards. The amendment deleted Article IX of the
Plan, which provided for formula awards, in its entirety.



<PAGE>   1
                                                                      EXHIBIT 21

SUBSIDIARY                                                    JURISDICTION
- --------------------------------------------------------------------------

Action International Marketing Services Limited               England
Alchemy Pharmaceuticals Pty. Limited                          Australia
AR-MED Limited                                                England
BCA Corp. (a/k/a Butler Recruitment)                          North Carolina
Benefit B.V.                                                  Netherlands
Benefit Canada Medico-Economic Studies, Inc.                  Canada
Benefit Holding, Inc.                                         North Carolina
Benefit International SNC                                     France
Benefit Research Italia S.r.l.                                Italy
Benefit Transnational Holding Corp.                           North Carolina
Benefit, Inc.                                                 North Carolina
BRI International Holdings N.V.                               Belgium
BRI International Limited                                     England
BRI International N.V.                                        Belgium
BRI International S.A.R.L.                                    France
ClinData International (PTY) Limited                          South Africa
G.D.R.U. Limited                                              England
H2V S.A.                                                      France
HCR ZVG                                                       Switzerland
Health Care Research U.K. Limited                             England
Histological Services Limited                                 England
Innovex (Australia) Pty Limited                               Australia
Innovex (Benelux) BV                                          Holland
Innovex (Biodesign) GmbH                                      Germany
Innovex (DCCG) Holdings Pty. Limited                          Australia
Innovex (France) SARL                                         France
Innovex (North America) Inc.                                  Delaware
Innovex Spain S.L.                                            Spain
Innovex (UK) Limited                                          England
Innovex Belgium NV                                            Belgium
Innovex DAS, Inc.                                             North Carolina
Innovex GmbH                                                  Germany
Innovex Holdings Limited                                      England
Innovex Istanbul                                              Turkey
Innovex Limited                                               England
Innovex Merger Corp.                                          North Carolina
Innovex Nordic AB                                             Sweden
Innovex Overseas Holdings, Ltd./Limited                       England
Innovex S.r.l.                                                Italy
Innovex South Africa PTY Limited    [f/k/a PPMS]              South Africa
Innovex Staff Services. S.r.l.                                Italy
Intelligent Imaging, Inc.                                     Delaware
International Clinical Research Limited                       England
Lewin-TAG, Inc.                                               California
Medical Action Communications Limited                         England
Medical Action Publishing Limited                             England
Medical Action Research Limited                               England
Medical Alliances Pty. Limited                                Australia
Medical Technology Consultants                                England
MTCE France S.A.R.L.                                          France
Novex Pharma Limited                                          England
Penderwood Limited                                            England

<PAGE>   2

Pharm OTC SARL                                                France
PharmaBio Development, Inc.                                   North Carolina
Phytotherapy Pty. Ltd.                                        South Africa
Presta Medica SARL                                            France
Q98 Corp. (d/b/a/ Biotext, Inc.)                              North Carolina
QED International, Inc.                                       New York
QELS Corp.                                                    Tennessee
QTRN Acquisition Corp.                                        North Carolina
Quintiles (Israel) Ltd.                                       Israel
Quintiles (UK) Limited                                        England
Quintiles AB                                                  Sweden
Quintiles Asia, Inc.                                          North Carolina
Quintiles Australia Pty. Limited                              Australia
Quintiles Canada, Inc.                                        Canada
Quintiles Cardiac Alert Limited                               England
Quintiles Chile                                               Chile
Quintiles Clindepharm (Pty.) Limited                          South Africa
Quintiles CVA, Inc.                                           North Carolina
Quintiles East Asia Pte. Limited                              Singapore
Quintiles England Limited                                     England
Quintiles European Holdings Limited                           England
Quintiles GesmbH Ltd.                                         Austria
Quintiles Brasil Ltda.                                        Brazil
Quintiles GmbH                                                Germany
Quintiles Holdings Limited                                    England
Quintiles Holdings SNC                                        France
Quintiles Hong Kong Limited                                   Hong Kong
Quintiles, Inc.                                               North Carolina
Quintiles Ireland (Finance) Limited                           Ireland
Quintiles Ireland Limited                                     Ireland
Quintiles Transnational Japan KK                              Japan
Quintiles Laboratories Limited                                North Carolina
Quintiles Latin America, Inc.                                 North Carolina
Quintiles Mexico, S. de R.L. de C.V.                          Mexico
Quintiles Mauritius Holdings, Inc.                            Mauritius
Quintiles NV/SA                                               Belgium
Quintiles Oak Grove, Inc.                                     North Carolina
Quintiles Oy                                                  Finland
Quintiles Pacific, Inc.                                       North Carolina
Quintiles Poland Sp. Zoo                                      Poland
Quintiles Quality Regulatory Alliance, Inc.                   Virginia
Quintiles S.A.                                                France
Quintiles s.l.                                                Spain
Quintiles, S.r.l.                                             Italy
Quintiles Scotland Limited                                    England
Quintiles South Africa (Pty.) Limited                         South Africa
Quintiles Spectral ltd.                                       India
Quintiles Taiwan Limited                                      Taiwan
Quintiles Technologies, Inc.                                  North Carolina
Quintiles Transnational Corp.                                 North Carolina
Royce Recruitment Limited                                     England
Serval SA                                                     France
Serval Recruitement SARL                                      France
Servicios Clinicos, S.A. de C.V.                              Mexico
Simirex Inc.                                                  New Jersey
Simirex International                                         New Jersey


<PAGE>   3

Speci Plus SARL                                               France
Strategic Medical Publishing Limited                          England
Synapse Pharmaceuticals Pty. Limited                          Australia
T2A - Techniques de Aide aux Affaires SA                      France
T2A Marketing SARL                                            France
T2A Promotion SARL                                            France
T2A Recruitement SARL                                         France
The Clinical Research Foundation (UK) Ltd.                    England
The Lewin Group, Inc.                                         North Carolina
The MSM Group, Inc.                                           Delaware
The Royce Consultancy Limited                                 Scotland
Transforce, S.A. de C.V.                                      Mexico


Envoy Corporation                                             Tennessee
Healthcare Data Interchange                                   Delaware
National Electronic Information Corporation                   Delaware
Professional Office Systems, Inc.                             Washington, D.C.
Envoy/ExpressBill, Inc.                                       Tennessee
Synergy Health Care, Inc.                                     Delaware
Automated Revenue Management, Inc.                            Ohio
   (a wholly owned subsidiary of
     Envoy/ExpressBill, Inc.)

Quintiles Scott-Levin, Inc.                                   North Carolina
PMSI Holdings Limited                                         Delaware
PMSI Scott-Levin Inc.                                         New Jersey
PMSI Finance Limited                                          Delaware
PMSI Database Services Inc.                                   Delaware
Source Informatics European Holdings, Inc.                    Delaware
Source Informatics European Holdings LLC                      Delaware
Source Informatics European Finance Inc.                      Delaware
Pharma Informatics Inc.                                       Delaware
Medical Informatics KK                                        Japan
PMSI Ltd.                                                     England






<PAGE>   1

                                                                   EXHIBIT 23.01


CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS

To Quintiles Transnational Corp:

As independent public accountants, we hereby consent to the incorporation of our
report included in this Form 10-K, into the Company's previously filed
Registration Statement Nos. 33-91026 on Form S-8, 333-03603 on Form S-8,
333-16553 on Form S-8, 333-40493 on Form S-8, 333-60797 on Form S-8, 333-19009
on Form S-3, 333-28919 on Form S-3, 333-38181 on Form S-3, 333-40497 on Form
S-3, 333-48403 on Form S-3, 333-65743 on Form S-3, 333-72495 on Form S-4,
333-72545 on Form S-4, and 333-75183 on Form S-8.

/s/ ARTHUR ANDERSEN LLP


Raleigh, North Carolina
March 30, 1999





<PAGE>   1

                                                                   EXHIBIT 23.02



                        CONSENT OF INDEPENDENT AUDITORS

We consent to the incorporation by reference in the Registration Statements on
Form S-8 (Nos. 33-91026, 333-16553, 333-03603, 333-40493, 333-60797 and
333-75183) and the Registration Statements on Form S-3 (Nos. 333-19009,
333-28919, 333-38181, 333-40497, 333-48403 and 333-65743) of our report dated
January 26, 1998, except for Note 3, as to which the date is January 25, 1999,
with respect to the consolidated financial statements included in this Annual
Report (Form 10-K) of Quintiles Transnational Corp. for the year ended December
31, 1998.




                                                 /s/ Ernst & Young LLP


Raleigh, North Carolina
March 30, 1999




<TABLE> <S> <C>

<ARTICLE> 5
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          DEC-31-1998
<PERIOD-START>                             JAN-01-1998
<PERIOD-END>                               DEC-31-1998
<CASH>                                         124,729
<SECURITIES>                                    32,241
<RECEIVABLES>                                  316,314
<ALLOWANCES>                                     1,609
<INVENTORY>                                          0
<CURRENT-ASSETS>                               515,388
<PP&E>                                         376,139
<DEPRECIATION>                                 125,271
<TOTAL-ASSETS>                               1,014,751
<CURRENT-LIABILITIES>                          320,136
<BONDS>                                        157,432
                                0
                                          0
<COMMON>                                           780
<OTHER-SE>                                     501,818
<TOTAL-LIABILITY-AND-EQUITY>                 1,014,751
<SALES>                                              0
<TOTAL-REVENUES>                             1,188,012
<CGS>                                                0
<TOTAL-COSTS>                                1,062,150
<OTHER-EXPENSES>                               (8,136)
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                              11,460
<INCOME-PRETAX>                                122,538
<INCOME-TAX>                                    38,859
<INCOME-CONTINUING>                             83,679
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                    83,679
<EPS-PRIMARY>                                     1.08
<EPS-DILUTED>                                     1.06
        

</TABLE>

<TABLE> <S> <C>

<ARTICLE> 5
<RESTATED> 
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          DEC-31-1996
<PERIOD-START>                             JAN-01-1996
<PERIOD-END>                               DEC-31-1996
<CASH>                                          74,479
<SECURITIES>                                    37,623
<RECEIVABLES>                                  195,392
<ALLOWANCES>                                     2,046
<INVENTORY>                                          0
<CURRENT-ASSETS>                               320,519
<PP&E>                                         182,941
<DEPRECIATION>                                  56,132
<TOTAL-ASSETS>                                 554,737
<CURRENT-LIABILITIES>                          220,747
<BONDS>                                        171,346
                                0
                                          0
<COMMON>                                           701
<OTHER-SE>                                     149,925
<TOTAL-LIABILITY-AND-EQUITY>                   554,737
<SALES>                                              0
<TOTAL-REVENUES>                               601,126
<CGS>                                                0
<TOTAL-COSTS>                                  557,020
<OTHER-EXPENSES>                                 9,894
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                               9,716
<INCOME-PRETAX>                                 24,496
<INCOME-TAX>                                    14,832
<INCOME-CONTINUING>                              7,879
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                     7,879
<EPS-PRIMARY>                                      .11
<EPS-DILUTED>                                      .11
        

</TABLE>

<PAGE>   1

                                                                   EXHIBIT 99.01

                                  RISK FACTORS


CHANGES IN OUTSOURCING TRENDS IN THE PHARMACEUTICAL AND BIOTECHNOLOGY INDUSTRIES
COULD ADVERSELY AFFECT OUR OPERATING RESULTS

         Economic factors and industry trends that affect our primary customers,
pharmaceutical and biotechnology companies, also affect our business. For
example, the practice of many companies in these industries has been to hire
outside organizations like us to conduct large clinical research and sales and
marketing projects. This practice has grown substantially in the 1990s, and we
have benefited from this trend. If this trend were to change and companies in
these industries reduced their tendency to outsource those projects, our
operations and financial condition could be materially and adversely affected.
In addition, numerous governments have undertaken efforts to control growing
healthcare costs through legislation, regulation and voluntary agreements with
medical care providers and pharmaceutical companies. If future regulatory cost
containment efforts limit the profits which can be derived on new drugs, our
customers may reduce their research and development spending which could reduce
the business they outsource to us. We cannot predict the likelihood of any of
these events or the effects they would have on our business, results of
operations or financial condition.

WE MAY NOT BE ABLE TO SUCCESSFULLY INTEGRATE PMSI AND ENVOY INTO OUR BUSINESS

         We may not achieve the intended benefits of the mergers with PMSI and
ENVOY if we are unable to integrate these businesses with our own successfully.
We could encounter a number of difficulties as a result of the mergers, such as:

         -        retaining PMSI's and ENVOY's customers;

         -        maintaining and increasing PMSI's and ENVOY's competitive
                  presence in the healthcare industry;

         -        continuing to operate PMSI's and ENVOY's businesses
                  efficiently; or

         -        retaining key PMSI and ENVOY employees.

         For example, if either acquired company's current customers are
uncertain about our commitment to support their existing products and services,
they could cancel or refuse to renew current contracts. In addition, the
combined company may be unsuccessful in expanding or retaining its competitive
position in the healthcare industry as a result of factors such as its
inability to properly market either acquired company's services and products.
Furthermore, the successful integration of PMSI and ENVOY depends on the
contribution of certain key PMSI


<PAGE>   2

and ENVOY employees. The loss of any key personnel could result in less
efficient business operations for the combined company and could seriously harm
its business.

IF COMPANIES WE ACQUIRE DO NOT PERFORM AS EXPECTED OR IF WE ARE UNABLE TO MAKE
STRATEGIC ACQUISITIONS, OUR BUSINESS COULD BE ADVERSELY AFFECTED

         A key element of our growth strategy depends on our ability to complete
acquisitions that complement or expand our business and successfully integrate
the acquired companies into our operations. If we are unable to successfully
execute our acquisition strategy, there could be a material adverse effect on
our business, results of operations and financial condition. In the past, some
of our acquisitions performed below our expectations in the short term, but we
experienced no impact to our expectations for our overall results, due in part
to the size of such acquisitions and the performance of other areas of our
business. In the future, if we are unable to operate the business of an acquired
company so that our results meet our expectations, those results could have a
negative impact on our results as a whole. The risk that our results may be
affected if we are unable to successfully operate the businesses we acquire may
increase in proportion with (1) the size of the businesses we acquire, (2) the
lines of business we acquire and (3) the number of acquisitions we complete in
any given time period.

         In 1998, we completed 11 acquisitions. As of March 31, 1999, we have
completed another four acquisitions, including PMSI and ENVOY. The PMSI and
ENVOY acquisitions have expanded our lines of business and thus involve new
risks. ENVOY is the largest acquisition we have completed to date, and PMSI is
one of the largest we have ever completed. If either of these acquisitions fails
to meet our performance expectations, our results of operation and financial
condition could be materially adversely affected. In addition, we are currently
reviewing many acquisition candidates and continually evaluating and competing
for new acquisition opportunities. Other risk factors we face as a result of our
aggressive acquisition strategy include the following:

         -        the ability to achieve anticipated synergies from combined
                  operations;

         -        integrating the operations and personnel of acquired
                  companies, especially those in lines of business that differ
                  from our current lines of business;

         -        the ability of acquired companies to meet anticipated revenue
                  and net income targets;

         -        potential loss of the acquired companies' key employees;

         -        the possibility that we may be adversely affected by risk
                  factors present at the acquired companies, including Year 2000
                  risks;

         -        potential losses resulting from undiscovered liabilities of
                  acquired companies that are not covered by the indemnification
                  we may obtain from the sellers;



                                      -2-
<PAGE>   3

         -        the ability to expand the data analyses portion of ENVOY's
                  business;

         -        risks of assimilating differences in foreign business
                  practices and overcoming language barriers (for acquisitions
                  of foreign companies); and

         -        risks experienced by companies in general that are involved in
                  acquisitions.

         Due to these risks, we may not be able to successfully execute our
acquisition strategy.

IF WE ARE UNABLE TO SUCCESSFULLY DEVELOP AND MARKET POTENTIAL NEW SERVICES, OUR
GROWTH COULD BE ADVERSELY AFFECTED

         Another key element of our growth strategy is the successful
development and marketing of new services which complement or expand our
existing business. If we are unable to succeed in (1) developing new services
and (2) attracting a customer base for those newly developed services, we will
not be able to implement this element of our growth strategy, and our future
business, results of operations and financial condition could be adversely
affected.

         For example, as a result of our acquisition of ENVOY, we are
considering expanding our pharmaceutical and healthcare information and market
research services. Providers of these services manipulate healthcare information
to analyze aspects of current healthcare products and procedures for use in
producing new products and services or in analyzing sales and marketing of
existing products. These types of services are also known as data mining. We
believe that the healthcare information ENVOY processes in its current business
could be utilized to create new data mining services. In addition to the other
difficulties associated with the development of any new service, our ability to
develop this line of service may be limited further by contractual provisions
limiting our use of the healthcare information or the legal rights of others
that may prevent or impair our use of the healthcare information. Due to these
and other limitations, we cannot assure you that we will be able to develop this
type of service successfully. Our inability to develop new products or services
or any delay in the development of them may adversely affect our ability to
realize some of the synergies we anticipate from the acquisition of ENVOY.

OUR RESULTS COULD BE ADVERSELY AFFECTED BY THE POTENTIAL LOSS OR DELAY OF OUR
LARGE CONTRACTS

         Most of our customers can terminate our contracts upon 15-90 days
notice. In the event of termination, our contracts often provide for fees for
winding down the project. Still, the loss or delay of a large contract or the
loss or delay of multiple contracts could adversely affect our future net
revenue and profitability.



                                      -3-
<PAGE>   4

OUR BACKLOG MAY NOT BE INDICATIVE OF FUTURE RESULTS

         We report backlog based on anticipated net revenue from uncompleted
projects that a customer has authorized. We cannot assure you that the backlog
we have reported will be indicative of our future results. A number of factors
may affect our backlog, including:

         -        the variable size and duration of projects (some are performed
                  over several years);

         -        the loss or delay of projects; and

         -        a change in the scope of work during the course of a project.

WE FACE RISKS CONCERNING THE YEAR 2000 ISSUE

         If We or Our Vendors Do Not Adequately Prepare for the Year 2000 Issue,
Our Operations Could Be Disrupted

          We have established a Year 2000 Program to address the Year 2000
issue, which results from computer processors and software failing to process
date values correctly, potentially causing system failures or data corruption.
The Year 2000 issue could cause disruptions of our operations, including, among
other things, a temporary inability to process information; receive information,
services or products from third parties; interface with customers in the
performance of contracts; or operate or communicate in some or all of the
regions in which we do business. Our computing infrastructure is based on
industry standard systems. We do not depend on large legacy systems and do not
use mainframes. Rather, the scope of our Year 2000 Program includes unique
software systems and tools in each of our service groups, especially our Product
Development Group, embedded systems in our laboratory and manufacturing
operations, facilities such as elevators and fire alarms in over 70 offices
(which also involve embedded technology) and numerous supplier and other
business relationships. We have identified critical systems within each service
group and are devoting our resources to address these items first.

         Our Year 2000 Program is directed by the Year 2000 Executive Steering
Team, which is comprised of our Chief Information Officer and representatives
from regional business units, together with legal, quality assurance and
information technology personnel. We have established a Year 2000 Program
Management Office, staffed by consultants, which develops procedures and
instructions at a centralized level and oversees performance of the projects
that make up the program. Project teams organized by service group and
geographic region are responsible for implementation of the individual projects.

         The framework for our Year 2000 Program prescribes broad inventory,
assessment and planning phases which generally guide its projects. Each project
generally includes launch, analysis, remediation, testing and deployment phases.
We are in the process of assessing those systems, facilities and business
relationships which we believe may be vulnerable to the Year 2000 issue and
which we believe could impact our operations. Although we cannot control



                                      -4-
<PAGE>   5

whether and how third parties will address the Year 2000 issue, our assessment
also will include a limited evaluation of certain services on which we are
substantially dependent, and we plan to develop contingency plans for possible
deficiencies in those services. For example, we believe that among our most
significant third party service providers are physician investigators who
participate in clinical studies conducted through our contract research
services; consequently, we are developing a specialized process to assess and
address Year 2000 issues arising from these relationships. We do not plan to
assess how our customers, such as pharmaceutical and large biotechnology
companies, are dealing with the Year 2000 issue.

         As we complete the assessment of our systems, we are developing plans
to renovate, replace or retire them, as appropriate, if they are affected by the
Year 2000 issue. Such plans generally include testing of new or renovated
systems upon completion of the remedial actions. We will utilize both internal
and external resources to implement these plans. Our strategic healthcare
communications services are less dependent on information technology than our
other services. With the exception of recent acquisitions, our Year 2000 Program
with respect to those services is substantially complete, with validation
expected to be completed in the first quarter of 1999. We addressed most systems
relating to our healthcare consulting services in 1998, with completion expected
in the first half of 1999. We also addressed most of our contract sales systems
in 1998, and expect to have substantially completed this program during
mid-1999. Our contract research services utilize numerous systems, which we must
address individually on disparate schedules, depending on the magnitude and
complexity of the particular system. We anticipate that remediation or
replacement of these systems will be substantially complete by mid-1999, with
migration occurring primarily in the second half of the year. We are in the
process of evaluating the state of readiness of our recent acquisitions,
particularly ENVOY and PMSI, and plan to integrate these acquisitions into our
Year 2000 Program during the second quarter of 1999. We expect to complete the
core components of our Year 2000 Program before there is a significant risk that
internal Year 2000 problems will have a material impact on our operations.

         If Our Costs of Addressing the Year 2000 Issue Exceed Our Estimates,
Our Net Income Could Be Adversely Affected

         We estimate that the aggregate costs of our Year 2000 Program,
excluding recent acquisitions, will be approximately $14 million, including
costs already incurred. A significant portion of these costs, approximately $6
million, are not likely to be incremental costs, but rather will represent the
redeployment of existing resources. This reallocation of resources is not
expected to have a significant impact on our day-to-day operations. We incurred
total Year 2000 Program costs of $3.5 million through December 31, 1998, of
which approximately $2.6 million represented incremental expense. ENVOY
previously estimated its Year 2000 costs to be between $3.0 and $4.0 million,
and PMSI previously estimated that its Year 2000 costs would not be material. We
are in the process of assessing these valuations as part of the integration of
these acquisitions into our Year 2000 Program. Our estimates regarding the cost,
timing and impact of addressing the Year 2000 issue are based on numerous
assumptions of future events, including the continued availability of certain
resources, our ability to meet deadlines and the cooperation of third parties.
We cannot guarantee that our assumptions will be correct and that



                                      -5-
<PAGE>   6

these estimates will be achieved. Actual results could differ materially from
our expectations as a result of numerous factors, including the availability and
cost of personnel trained in this area, unforeseen circumstances that would
cause us to allocate our resources elsewhere and similar uncertainties.

         Our Business Could Be Adversely Affected if Year 2000 Issues Are Not
Adequately Addressed In Other Parts of the World or by Companies With Which We
Do Business

         We face both internal and external risks from the Year 2000 issue. If
realized, these risks could have a material adverse effect on our business,
results of operations or financial condition. Our primary internal risk is that
our systems will not be Year 2000 compliant on time. The magnitude of this risk
depends on our ability to achieve compliance of both internally and externally
developed systems or to migrate to alternate systems in a timely fashion. The
decentralized nature of our business may compound this risk if we are unable to
coordinate efforts across our global operations on a timely basis. We believe
that our Year 2000 Program will successfully address these risks; however, we
cannot assure you that this program will be completed in a timely manner.
Notwithstanding our Year 2000 Program, we also face external risks that may be
beyond our control. Our international operations and our relationships with
foreign third parties create additional risks for us, as many countries outside
the United States have been less attuned to the Year 2000 issue. These risks
include the possibility that infrastructural systems, such as electricity,
water, natural gas or telephone, will fail in some or all of the regions in
which we operate, as well as the danger that the internal systems of our foreign
suppliers, service providers and customers will fail. Our business also requires
considerable travel, and our ability to perform services under our customer
contracts could be negatively affected if air travel is disrupted by the Year
2000 issue.

         In addition, our business depends heavily on the healthcare industry,
particularly on third party physician investigators. The healthcare industry,
and physicians' groups in particular, to date may not have focused on the Year
2000 issue to the same degree as some other industries, especially outside of
major metropolitan centers. As a result, we face increased risk that our
physician investigators will be unable to provide us with the data that we need
to perform under our contracts on time, if at all. Thus, the clinical study
involved could be slowed or brought to a halt. Also, the failure of our
customers to address the Year 2000 issue could negatively impact their ability
to utilize our services. While we intend to develop contingency plans to address
certain of these risks, we cannot assure you that any developed plans will
sufficiently insulate us from the effects of these risks. Any disruptions
resulting from the realization of these risks would affect our ability to
perform our services. If we are unable to receive or process information, or if
third parties are unable to provide information or services to us, we may not be
able to meet milestones or obligations under our customer contracts, which could
have a material adverse effect on our business, results of operations and
financial condition.

         Until we have completed our remediation, testing and deployment plans,
we believe it is premature to develop contingency plans to address what would
happen if our execution of these plans were to fail to address the Year 2000
issue.



                                      -6-
<PAGE>   7

IF WE LOSE THE SERVICES OF DENNIS GILLINGS OR OTHER KEY PERSONNEL, OUR BUSINESS
COULD BE ADVERSELY AFFECTED

         Our success substantially depends on the performance, contributions and
expertise of our senior management team, led by Dennis B. Gillings, Ph.D., our
Chairman of the Board of Directors and Chief Executive Officer. We maintain key
man life insurance on Dr. Gillings in the amount of $3 million. Our performance
also depends on our ability to attract and retain qualified management and
professional, scientific and technical operating staff, as well as our ability
to recruit qualified representatives for our contract sales services. The
departure of Dr. Gillings, or any key executive, or our inability to continue to
attract and retain qualified personnel could have a material adverse effect on
our business, results of operations or financial condition.

OUR CONTRACT RESEARCH SERVICES CREATE A RISK OF LIABILITY FROM CLINICAL TRIAL
PARTICIPANTS

         We contract with physicians to serve as investigators in conducting
clinical trials to test new drugs on human volunteers. Such testing creates risk
of liability for personal injury to or death of volunteers, particularly to
volunteers with life-threatening illnesses, resulting from adverse reactions to
the drugs administered during testing. It is possible third parties could claim
that we should be held liable for losses arising from any professional
malpractice of the investigators with whom we contract or in the event of
personal injury to or death of persons participating in clinical trials. We do
not believe we are legally accountable for the medical care rendered by third
party investigators, and we would vigorously defend any such claims.
Nonetheless, it is possible we could be found liable for those types of losses.

         In addition to supervising such tests, we also own a number of labs
where Phase I clinical trials are conducted. Phase I clinical trials involve
testing a new drug on a limited number of healthy individuals, typically 20 to
80 persons, to determine the drug's basic safety. We also could be liable for
the general risks associated with ownership of such a facility. These risks
include, but are not limited to, adverse events resulting from the
administration of drugs to clinical trial participants or the professional
malpractice of Phase I medical care providers.

RELAXATION OF GOVERNMENT REGULATION COULD DECREASE THE NEED FOR THE SERVICES WE
PROVIDE

         Governmental agencies throughout the world, but particularly in the
United States, highly regulate the drug development/approval process. A large
part of our business involves helping pharmaceutical and biotechnology companies
through the regulatory drug approval process. Any relaxation in regulatory
approval standards could eliminate or substantially reduce the need for our
services, and, as a result our business, results of operations and financial
condition could be materially adversely affected. Potential regulatory changes
under consideration in the United States and elsewhere include mandatory
substitution of generic drugs for patented drugs, relaxation in the scope of
regulatory requirements or the introduction of simplified drug approval



                                      -7-
<PAGE>   8

procedures. These and other changes in regulation could have an impact on the
business opportunities available to us.

FAILURE TO COMPLY WITH EXISTING REGULATIONS COULD RESULT IN A LOSS OF REVENUE

         Any failure on our part to comply with applicable regulations could
result in the termination of ongoing clinical research or sales and marketing
projects or the disqualification of data for submission to regulatory
authorities, either of which could have a material adverse effect on us. For
example, if we were to fail to verify that informed consent is obtained from
patient participants in connection with a particular clinical trial, the data
collected from that trial could be disqualified, and we could be required to
redo the trial under the terms of our contract at no further cost to our
customer, but at substantial cost to us.

PROPOSED REGULATIONS MAY INCREASE THE COST OF OUR BUSINESS OR LIMIT OUR SERVICE
OFFERINGS

         Certain of our current services relate to the diagnosis and treatment
of disease. The confidentiality of patient-specific information and the
circumstances under which such patient-specific records may be released for
inclusion in our databases or used in other aspects of our business, are subject
to substantial government regulation. Additional legislation governing the
possession, use and dissemination of medical record information has been
proposed at both the state and federal levels. This legislation may (1) require
us to implement security measures that may require substantial expenditures or
(2) limit our ability to offer some of our products and services. These and
other changes in regulation could limit our ability to offer some of our
products or have an impact on the business opportunities available to us.

EXCHANGE RATE FLUCTUATIONS MAY AFFECT OUR RESULTS OF OPERATIONS AND FINANCIAL
CONDITION

         We derive a large portion of our net revenue from international
operations; for example, we derived approximately 51.0% of our 1998 net revenue
from outside the United States. Our financial statements are denominated in U.S.
dollars; thus, factors associated with international operations, including
changes in foreign currency exchange rates could significantly affect our
results of operations and financial condition. Exchange rate fluctuations
between local currencies and the U.S. dollar create risk in several ways,
including:

         -        Foreign Currency Translation Risk. The revenue and expenses of
                  our foreign operations are generally denominated in local
                  currencies.

         -        Foreign Currency Transaction Risk. Our service contracts may
                  be denominated in a currency other than the currency in which
                  we incur expenses related to such contracts.

         We try to limit these risks through exchange rate fluctuation
provisions stated in our service contracts, or we may hedge our transaction risk
with foreign currency exchange contracts



                                      -8-
<PAGE>   9

or options. Despite these efforts, we may still experience fluctuations in
financial results from our operations outside the United States, and we cannot
assure you that we will be able to favorably reduce our currency transaction
risk associated with our service contracts.

         On January 1, 1999, a new currency, the euro, became the legal currency
for 11 of the 15 member countries of the European Economic Community. Between
January 1, 1999 and January 1, 2002, governments, companies and individuals may
conduct business in these countries in both the euro and existing national
currencies. On January 1, 2002, the euro will become the sole currency in these
countries. We are evaluating the impact conversion to the euro will have on our
business. In particular we are reviewing (1) whether we may have to change the
prices of our services in the different countries because they will now be
denominated in the same currency in each country and (2) whether we will have to
change the terms of any financial instruments in connection with our hedging
activities described above. Based on current information and our initial
evaluation, we do not expect the cost of any necessary corrective action to
seriously harm our business. However, we will continue to evaluate the impact of
these and other possible effects of the conversion to the euro on our business.
We cannot assure you that the costs associated with the conversion to the euro
will not in the future seriously harm our business, results of operations or
financial condition.

INDUSTRY REGULATION MAY RESTRICT OUR ABILITY TO DISSEMINATE
PHARMACEUTICAL DATA

         As described above, the pharmaceutical industry is subject to extensive
regulations, including limitations on the prices drug companies may charge. Such
regulations may cause our pharmaceutical company clients to revise or reduce
their marketing programs. In addition, we are directly subject to certain
restrictions on the collection and use of data. While we do not believe that any
such current legislation will have a material adverse effect on our operations,
we cannot assure you that future legislation or regulations will not directly or
indirectly restrict the dissemination of the type of information we gather and
therefore materially adversely affect our operations.

ENVOY MAY BE ADVERSELY AFFECTED BY CUSTOMER CONCENTRATION

         ENVOY has one customer, Aetna U.S. Healthcare, Inc. ("AUSHC"), that
accounted for 17% of its 1998 revenues and 12% of its 1997 revenues. ENVOY and
AUSHC entered into a ten-year services agreement that requires AUSHC to use
ENVOY as its single source clearinghouse and EDI network for all of AUSHC's
electronic healthcare transactions. The fees under the AUSHC services agreement
have been negotiated for the first three years. The AUSHC services agreement
also requires ENVOY to maintain minimum transaction volumes and services levels
and to perform marketing services that are designed to encourage AUSHC providers
to use ENVOY's services. If either ENVOY or AUSHC fail to comply with a material
term of the services agreement, the other party can terminate the services
agreement upon 180 days' notice. ENVOY believes that it is currently complying
with all material terms of the AUSHC services agreement.



                                      -9-
<PAGE>   10

         ENVOY receives medical EDI transactions from practice management system
vendors and other claims clearinghouses. These vendors and claims clearinghouses
collect transactions from healthcare providers and send ENVOY these transactions
to complete the processing of the transactions with the payors. ENVOY receives
revenue from the payors for processing these transactions and, in turn, pays
rebates to exclusive and preferred vendors based on the volume of transactions
delivered to ENVOY. If consolidation in the healthcare industry results in fewer
vendors and clearinghouses that gather medical EDI transactions from healthcare
providers, then ENVOY's medical EDI business will be more dependent on a smaller
number of vendors and clearinghouses.

         To illustrate the foregoing risk, ENVOY currently processes batch
transactions for Medic Computer Systems, a practice management system vendor.
ENVOY and Medic have an exclusive relationship for processing these transactions
through June 1999. ENVOY's revenues for such processing represented 3.5% of
ENVOY's revenues for the year ended December 31, 1998. Medic recently announced
that it has entered into a processing and development agreement with one of
ENVOY's competitors. Subsequently, both ENVOY and Medic have alleged that the
other party has breached the parties' current agreement, and a lawsuit is
pending to resolve the parties' allegations. If ENVOY is not able to resolve the
parties' allegations and maintain a relationship with Medic, or other companies
like Medic, its business may be adversely affected.

         As another illustration, before NEIC was acquired by ENVOY, it
generated most of our revenues from five insurance companies who were
shareholders of NEIC. These insurance companies have continued to use NEIC's
services following ENVOY's acquisition of NEIC, but they are not required to
continue to use NEIC's services in the future. If one or more of the insurance
companies decreases or ceases its use of NEIC's services, then ENVOY's business
could be adversely affected.

ENVOY RELIES ON SPECIFIC DATA CENTERS

         ENVOY relies on its host computer system to perform real-time EDI
transaction processing. This host computer system is contained in a single data
facility. The host computer system does not have a remote backup data center.
Although the host computer system is insured, if there is a fire or other
disaster at the data facility, ENVOY's business could be materially adversely
affected.

         ENVOY also relies on a data center operated by a third party to perform
many of its other healthcare EDI transaction processing services. The facility
is located in Tampa, Florida and is operated by GTE Data Services Incorporated,
with whom ENVOY has contracted for such processing services. ENVOY relies
primarily on this facility to process its batch claims and other medical EDI
transaction sets. ENVOY's contract with GTE requires GTE to maintain continuous
processing capability and a "hot site" disaster recovery system. This contract
expires in December 2003. If the GTE facility's services are disrupted or
delayed, ENVOY's business could be materially adversely affected.



                                      -10-
<PAGE>   11

ENVOY CANNOT PREDICT THE NEED FOR INDEPENDENT HEALTHCARE EDI PROCESSING

         ENVOY's business strategy anticipates that providers of healthcare
services and payors will increase their use of electronic processing of
healthcare transactions in the future. The development of the business of
electronically transmitting healthcare transactions is affected, and somewhat
hindered, by the complex nature and types of transactions that must be
processed. Furthermore, while the wide variety of processing forms used by
different payors has fostered the need for healthcare EDI and transaction
processing clearinghouses such as ENVOY to date, if such forms become
standardized, through consolidation of payors or otherwise, then the need for
independent third party healthcare EDI processing could become less prevalent.
We cannot assure you that the electronic processing of healthcare transactions
will increase or that ENVOY's business will grow.

ENVOY FACES A VARIETY OF COMPETITORS

         ENVOY faces different types of competition in the healthcare EDI and
transaction processing business. Some of its competitors are similarly
specialized, such as former regional partners of ENVOY that have direct provider
relationships, and others are involved in more highly developed areas of the
business. In addition, some vendors of provider information management systems
include or may include, in their offered products, their own electronic
transaction processing systems. If electronic transaction processing becomes the
standard method of processing healthcare claims and information, other companies
with significant capital resources could enter the industry. Competition from
any or all of these sources could force ENVOY to reduce, or even eliminate, per
transaction fees, which could adversely affect its business.

DIRECT LINKS MAY BYPASS NEED FOR ENVOY'S SERVICES

         Some third party payors provide electronic data transmission systems to
healthcare providers, thereby directly linking the payor to the provider. Such
direct links bypass third party processors such as ENVOY. An increase in the use
of direct links between payors and providers would materially adversely affect
ENVOY's business.

ENVOY FACES AN UNCERTAIN REGULATORY ENVIRONMENT

         The operations of companies in the healthcare industry are affected by
changes in political, economic and regulatory influences. Federal and state
legislatures periodically consider legislation that would change the federal and
state healthcare programs. Such legislation may include increased government
involvement in healthcare, lower reimbursement rates, or other changes. The
uncertainty surrounding these proposed or actual changes could cause companies
in the healthcare industry to curtail or defer investments in ENVOY's services
and products.



                                      -11-
<PAGE>   12

CONSOLIDATION IN THE HEALTHCARE INDUSTRY MAY ADVERSELY AFFECT ENVOY'S BUSINESS

         Many healthcare providers and payors are consolidating to create larger
healthcare organizations. This consolidation reduces the number of potential
customers for ENVOY's services, and the increased bargaining power of these
organizations could lead to reductions in the amounts paid for ENVOY's services.
Industry developments are increasing the amount of capitation-based care and
reducing the need for providers to make claims or reimbursements for products or
services. Payors and other healthcare information companies, such as billing
services and practice management vendors, which currently utilize ENVOY's
services, have developed or acquired transaction processing and networking
capabilities and may cease utilizing ENVOY's services in the future. The impact
of these developments in the healthcare EDI and transaction processing industry
is difficult to predict and could materially adversely affect ENVOY's business.

NEW HEALTHCARE LEGISLATION COULD RESTRICT ENVOY'S BUSINESS

         The Health Insurance Portability and Accountability Act of 1996
requires the use of standard transactions, standard identifiers, security and
other administrative simplification provisions and instructs the Secretary of
Health and Human Services to promulgate regulations regarding these standards.
The Act also requires the Secretary of Health and Human Services to develop
recommendations regarding the privacy of individually identifiable health
information. On September 11, 1997, the Secretary presented her recommendations,
which, among other things, advise that patient information should not be
disclosed except when authorized by the patient. This Act further establishes an
August 1999 deadline for Congress to enact privacy legislation. If Congress does
not meet this deadline, the Secretary is directed to issue regulations setting
privacy standards to protect health information that is transmitted
electronically. Such changes could occur as early as the year 2000, and their
impact cannot be predicted. Such legislation or regulations could materially
affect ENVOY's business. This Act also specifically names clearinghouses as the
compliance facilitators for providers and payors, and permits clearinghouses to
convert non-standard transactions to standard transactions on behalf of their
clients. ENVOY is preparing to comply with the mandated standards within three
to six months after they are published. Whether ENVOY is successful in complying
with these standards may depend on whether providers, payors and others are also
successful in complying with the standards.

         In addition, broad-based health information privacy legislation
restricting third party processors from using, transmitting or disclosing
certain patient data without specific patient consent has recently been
introduced in the United States Congress. If this legislation is adopted, it
could prevent third party processors from using, transmitting or disclosing
certain treatment and clinical data. It is difficult to predict the impact of
the legislation described above, but such legislation could materially adversely
affect ENVOY's business.




                                      -12-
<PAGE>   13

ENVOY FACES EVOLVING INDUSTRY STANDARDS AND RAPID TECHNOLOGICAL CHANGES

         The market for ENVOY's business is characterized by rapidly changing
technology, evolving industry standards and frequent introduction of new and
enhanced products and services. To succeed, ENVOY must continue to:

         -        enhance its existing products and services;

         -        introduce new products and services on a timely and
                  cost-effective basis to meet evolving customer requirements;

         -        achieve market acceptance for new products and services; and

         -        respond to emerging industry standards and other technological
                  changes.

PROTECTING ENVOY'S TECHNOLOGY IS IMPORTANT TO ITS SUCCESS

         ENVOY believes that its technology is important to its success and
competitive position. Accordingly, ENVOY has devoted substantial resources to
the establishment and protection of the intellectual property rights associated
with its technology. These actions, however, may be inadequate to prevent a
third party from imitating or using ENVOY's technology or asserting certain
rights in ENVOY's technology and intellectual property rights. Additionally,
ENVOY's competitors may independently develop technologies that are
substantially equivalent or superior to ENVOY's technology. Although ENVOY is
currently not aware of any pending or threatened infringement claims, a third
party also may claim that ENVOY's products and services are infringing on its
intellectual property rights. Such claims could require ENVOY to enter into
license arrangements in order to use such products and services. ENVOY may not
be able to obtain such licenses.

         Furthermore, litigation may be necessary to enforce or defend ENVOY's
intellectual property rights or defend against any infringement claims. Such
litigation could result in substantial costs and diversion of resources and
could have a material adverse effect on ENVOY's business and financial results.

ENVOY INCREASINGLY DEPENDS ON MEDICAL EDI AND PATIENT STATEMENT TRANSACTION
REVENUES

         ENVOY's medical EDI and patient statement transaction revenues
constituted approximately 75% of ENVOY's total revenues in 1998. Although
pharmacy EDI transactions currently represent a majority of ENVOY's total
transactions, pharmacy EDI revenue constituted less than 15% of ENVOY's total
revenues in 1998 as a result of lower per transaction prices on pharmacy
transactions. In 1998, the number of transactions processed in ENVOY's pharmacy
EDI business grew at approximately half the rate experienced in ENVOY's other
businesses. Because of the significant penetration and lower per transaction
prices already existing in the



                                      -13-
<PAGE>   14

more mature pharmacy EDI sector, ENVOY believes that the percentage of total
revenue contributed by its pharmacy EDI business as presently conducted will
continue to decrease. Accordingly, ENVOY will have an increasing dependence on
medical EDI and patient statement transaction revenues. Any decline in growth
rates associated with these businesses could have a material adverse effect on
ENVOY's business and financial results.

ENVOY FACES RISKS CONCERNING UNAUTHORIZED ACCESS TO DATA CENTERS

         Unauthorized access to ENVOY's data centers and misappropriation of
ENVOY's proprietary information could have a material adverse effect on ENVOY's
business and financial results. While ENVOY believes its current security
measures and the security measures used by third parties for whom ENVOY
processes or transmits healthcare information are adequate, such unauthorized
access or misappropriation could occur.







                                      -14-




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