PROJECT SOFTWARE & DEVELOPMENT INC
10-K, 1997-12-29
PREPACKAGED SOFTWARE
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<PAGE>   1
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                                    FORM 10-K

FOR THE FISCAL YEAR ENDED SEPTEMBER 30, 1997
(mark one)
/X/ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
    OF 1934
/ / TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES
    AND EXCHANGE ACT OF 1934

      For the transition period from _______________ to __________________

Commission File Number 0-23852

                      PROJECT SOFTWARE & DEVELOPMENT, INC.
             (Exact name of registrant as specified in its charter)

              MASSACHUSETTS                              04-2448516
           (State or other jurisdiction of            (I.R.S. employer
            incorporation or organization)          identification number)

                 100 CROSBY DRIVE, BEDFORD, MASSACHUSETTS 01730
          (Address of principal executive offices, including zip code)
                                 (781) 280-2000
              (Registrant's telephone number, including area code)

           Securities registered pursuant to Section 12(b) of the Act:
                                      None
           Securities registered pursuant to Section 12(g) of the Act:
                          Common Stock, $.01 par value
                                (Title of class)

Indicate by check mark whether the Registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days. Yes /X/ No / /

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K is not contained herein, and will not be contained, to the
best of the registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to the Form 10-K.

As of December 15, 1997, the aggregate market value of the voting stock held by
non-affiliates of the Registrant was approximately $116,995,865 based on the
last sale price of such stock on such date.

Number of shares outstanding of the Registrant's common stock as of the latest
practicable date: 9,882,071 shares of common stock, $.01 par value per share, as
of December 15, 1997.

                       DOCUMENT INCORPORATED BY REFERENCE
              Certain portions of the Company's Definitive Proxy Statement for
its 1998 Annual Meeting of Stockholders are incorporated by reference into Part
III of this Annual Report on Form 10-K.

Total number of pages:

Exhibit index is located on page:
<PAGE>   2
                                     PART I

ITEM 1. BUSINESS

GENERAL

Project Software & Development, Inc. ("PSDI" or the "Company") develops, markets
and supports applications software used by businesses, government agencies and
other organizations to assist them in maintaining high-value capital assets such
as facilities, plants and production equipment. The Company's products are
designed to enable customers to reduce down-time, control maintenance expenses,
cut spare parts inventories and costs, improve purchasing efficiency and more
effectively deploy productive assets, personnel and other resources.

PRODUCTS

The Company's enterprise-wide client/server application products are MAXIMO(R)
and P/X(R). MAXIMO, an asset maintenance management system, is the Company's
principal product and its first client/server product. The client/server version
of MAXIMO was first released in February 1991 and has been employed in
production environments for more than six years. Revenues from licenses of
client/server MAXIMO have grown from $1,406,000 in fiscal year 1991 to
$47,504,000 in fiscal year 1997. In fiscal 1996, the Company introduced a new
suite of MAXIMO products: MAXIMO Enterprise, MAXIMO Workgroup and MAXIMO
ADvantage. MAXIMO Enterprise is a client/server product which runs on Oracle7
and SYBASE platforms and is intended for the high function, high usage segment
of the maintenance management market. MAXIMO Workgroup is also a client/server
product and runs on SQLBase, SQL Server and Oracle7 Workgroup Server. MAXIMO
Workgroup is intended for the mid-range segment of the maintenance management
market. On March 1, 1996 the Company acquired Maintenance Automation Corporation
("MAC"). The product acquired as a result of the acquisition of MAC, Chief
Advantage, was renamed MAXIMO ADvantage. MAXIMO ADvantage is intended as a point
solution for the lowerend of the maintenance management market. MAXIMO ADvantage
supports Microsoft Access for the single user, PC LAN segment. Revenues from
licenses of MAXIMO ADvantage declined from $3,631,000 in fiscal 1996 to
$2,253,000 in fiscal 1997. Maintenance Automation Corporation has incurred
operating losses of $1,203,000 and $1,420,000, in fiscal 1996 and 1997,
respectively.

MAXIMO permits work orders to be generated and tracked electronically, and also
to be linked to related information, such as labor and equipment records, job
procedures, parts inventories and purchasing systems. Failure analysis using
MAXIMO can assist in identifying root causes of equipment problems and aids in
designing preventive maintenance procedures to reduce future equipment failure
rates and downtime.


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The Company's MAXIMO client/server products are designed to enable customers to
take full advantage of the computing environment, and offer robust
functionality, drawing upon the Company's established track record as a provider
of large-scale applications critical to the operations of major industrial
companies. MAXIMO Enterprise and Workgroup provide access to standard commercial
SQL databases and incorporate a modular design and an open architecture which
permits end users to customize their applications.

P/X, the Company's client/server planning and cost system, was released in June
1992. Revenues from licenses of P/X grew from $1,148,000 in fiscal year 1992 to
$3,604,000 in fiscal 1994. However, revenues from P/X licenses have declined
since then to $551,000 in fiscal 1997. The decline in P/X revenues can be
attributed to product performance issues, delays in releasing a new version of
the product, diminished demand for high-end planning and cost solutions,
increased competition, and the Company's declining focus on selling and
marketing this product.

MAXIMO ENTERPRISE AND WORKGROUP

     MAXIMO Enterprise and Workgroup are comprised of a series of integrated
     modules, each of which is linked to the others and to a relational database
     management system. Each module includes one or more applications functions,
     including the following:

     Work Order Management organizes maintenance work, including labor, parts
     and tools and tracks actual usage and associated costs.

     Asset Management tracks corporate assets, including facilities and
     equipment and their associated warranty, downtime, maintenance costs,
     failure history and performance data.

     Spare Parts Inventory Control maintains spare parts inventory balances,
     tracks parts issued from stock and automatically reorders parts when
     minimum balances have been reached, including multiple storerooms for
     Enterprise.

     Purchasing generates request for proposal, blanket purchase orders and
     purchase agreements, purchase requisitions and purchase orders, records
     receipt of parts, analyzes vendor performance and integrates with
     accounting applications, including invoice matching and multiple currency
     functionality for Enterprise.

     Labor Management manages employee records and tracks employee attendance
     and employee time reporting, including productive and non-productive time
     such as travel and waiting for parts.

     Planning and Scheduling schedules work orders based on availability of
     labor, materials and equipment and automatically


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     generates routine preventive maintenance work orders based on time, meter
     frequencies or other criteria.

     Work Manager creates and closes work orders, assigns labor to outstanding
     work, manages backlogs and tracks ongoing jobs in real time.

MAXIMO ADVANTAGE

     The following is a list of some of the functionality aspects of the MAXIMO
     ADvantage maintenance management system:

     Work and Labor Management creates, edits and closes new and existing work
     orders.

     Time Cards charges time to work orders, service requests/QUIK calls or time
     and materials accounts.

     Inventory adds items, edits stock levels and sets reorder points to create
     purchase requisitions automatically. It also issues items to work orders,
     service requests, maintenance records or inventory accounts.

     Preventive Maintenance allows the set up of PM schedules for equipment
     items or facilities. Work orders will be created automatically at the
     appointed time, complete with tools, supplies and procedures. PM schedules
     can also be based on meters, run time or usage.

     Purchase Order allows the creation of purchase orders, including setting
     dollar-value approval levels.

MAXIMO Enterprise and Workgroup's database server functions are provided by a
direct link to ORACLE, SQL Server, SYBASE and Centura Corporation's (Centura)
SQLBase, widely-used commercial relational database management systems,
employing industry-standard SQL commands. MAXIMO accommodates database servers
operating under Novell NLM, Windows NT and UNIX operating systems, and supports
a variety of network operating systems, including Novell NetWare, Banyan VINES
and IBM LAN Server for OS/2, and standard network communications protocols
including TCP/IP and IPX/SPX. MAXIMO's use of a standard SQL database and
support for a broad range of server platforms, network operating systems and
communications protocols provides customers with the flexibility to match their
computing resources to their needs, and facilitates the integration of data from
other applications such as accounting and human resources.

MAXIMO Enterprise and Workgroup were built using a commercially available
application development tool set, SQLWindows from Centura Corporation. As a
result, MAXIMO's "front-end" user interface, including screens, menus and help
messages, can readily be modified by the customer, using standard tools. In


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addition, tables, data structures and other elements of the "back-end" database
can be modified by the customer using utilities provided by the Company.
Therefore, the customer is neither constrained by a proprietary system design,
nor does the customer need to rely on outside consultants with special expertise
or knowledge of programming languages in order to customize the system to fit
their needs.

MAXIMO ADvantage runs on the Microsoft Access database and runs on stand-alone
PC's, LANs and WANs. MAXIMO ADvantage's open architecture supports connectivity
to numerous applications, including predictive, energy or reliability centered
management, vibrations analysis, accounting, estimating and purchasing systems.

MAXIMO ADvantage was built using a commercially available application
development tool set, Visual Basic from Microsoft Corporation. The core of the
software constituting MAXIMO ADvantage was acquired by the Company through its
acquisition of MAC. MAC's product, Chief ADvantage, has been renamed MAXIMO
ADvantage and enhanced since the acquisition. The software architecture for
PC-based MAXIMO ADvantage is considerably different from the client/server
architecture of MAXIMO Enterprise and Workgroup. Since its acquisition of MAC,
the Company incurred significant additional and unexpected costs to complete the
development of MAXIMO ADvantage in order to meet the quality and functionality
standards demanded by the Company.

MAXIMO runs on personal computers and provides the maintenance worker with an
intuitive, easily mastered graphical user interface employing mouse-driven
"point and click" commands, pull-down menus, icon bars and other standard
features of Windows. MAXIMO permits the use of touch screens, bar code readers
and other specialized input devices, providing for flexible and efficient data
collection and input. An application launching feature provides access from
within any MAXIMO module to other MAXIMO modules, as well as to word processing,
spreadsheet, graphics, computer-aided-design ("CAD") and other personal
productivity tools provided by third parties.

P/X

P/X is a multi-user, multi-project planning and cost system. The key functions
of P/X include planning and prioritizing tasks, multi-project scheduling and
project management, cost/schedule integration, and graphical reporting.
Development efforts of the P/X product are focused on integrating the P/X
scheduling functionality tightly with the MAXIMO product and on providing the
scheduling features required for the markets supported by the MAXIMO product.


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PRODUCT PRICING

The current U.S. list price for the minimum five-user configuration of MAXIMO
Workgroup for use with Centura's SQLBase databases is approximately $20,000,
with an added fee of $3,000 for each additional user. The current U.S. list
price for the minimum ten-user configuration of MAXIMO Enterprise for use with
ORACLE and SYBASE databases is approximately $65,000, with an added fee of
$5,000 for each additional user. MAXIMO Enterprise application modules generally
are bundled for an additional fee and not licensed separately. The current U.S.
list price for a single configuration of MAXIMO ADvantage is $2,995 for use with
Microsoft Corporation's Access database. The current U.S. list price for a
five-user LAN version is $3,995. A number of optional modules are available.
Discounts from the Company's list prices may be made available for volume
purchasers or for competitive or strategic reasons. OEM customers who purchase
the Company's products in significant quantities receive discounts of 35% to
60%, depending upon the level of initial purchases and commitments. The Company
also offers site-license arrangements to major accounts.

International pricing for the Company's products varies by territory, depending
on the cost of localizing, marketing, selling and supporting the product.
Generally, list prices outside North America exceed the comparable U.S. list
prices by 15% or more. The Company's international distributors and agents
receive discounts ranging from 35% to 50%.

The license fee for MAXIMO generally includes 90 days of technical support. At
the time of initial licensing, customers typically purchase a support contract
providing for an additional year of technical support, at a current U.S. list
price generally equal to 20% of the applicable license fee. In most
circumstances, customers also purchase installation, customization, integration
and training services, and in many instances customers subsequently license
additional seats, platform upgrades or modules. The total first-year revenues to
the Company from a typical MAXIMO Enterprise and Workgroup implementation,
including paid-up license fees and revenues from support contracts and
installation, customization and training services, average from $200,000 to
$500,000 and from $50,000 to $75,000, respectively. A large multi-site
implementation can result in significantly larger first-year revenues.

CUSTOMER SUPPORT AND SERVICES

A high level of customer service and technical support is critical to customer
satisfaction because many of the Company's customers implement their
client/server maintenance management products in complex, large-scale
applications on which the success of their organizations depend. In addition,


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implementation of enterprise-wide applications in a heterogeneous client/server
computing environment incorporating multiple operating systems, network
operating systems and communications protocols can present customers with
substantial technical challenges. The Company offers support and consulting
services designed to assist customers in meeting these challenges and in
successfully implementing business solutions which realize the benefits promised
by client/server computing. The Company believes that its approach to service
and support has been and will continue to be a significant factor in the market
acceptance of its products. Revenues from support and services accounted for 48%
of the Company's total revenues in fiscal year 1997, and the Company expects
that recurring revenues from support and services will continue to account for a
substantial portion of its total revenues.

     Customer Support Programs. As of September 30, 1997, the Company employed a
technical hot-line support staff of 49 employees, of whom 31 are based at the
Company's headquarters in Massachusetts, 4 are located in Florida, and 14
operate out of two international technical response centers located in the
United Kingdom and Australia. Telephone support calls are handled by
applications software specialists, supported by a computerized call tracking and
problem reporting system. The Company's field based account managers also
provide additional technical support, as needed, within their territories. The
Company's network of international distributors also provide first-level
technical support within their geographical territories.

Subscribers to the Company's annual support contracts are entitled to receive
(i) customer service and technical support by telephone (including dial-in
diagnostics), fax, support on line via the Internet and electronic bulletin
board, (ii) a newsletter and periodic technical bulletins, (iii) a discounted
admission to attend the Company's annual user group meeting and (iv) any
periodic software updates. The Company believes that support contracts are a
stable source of recurring revenue.

The Company maintains a network operations group within the support organization
which provides technical support to assist customers in implementing MAXIMO in
distributed computing environments involving one or more complex networks. These
specialists in server and client hardware platforms, network operating systems
and communications protocols supplement the applications and systems expertise
of the Company's technical support staff. The network operations group helps
customers plan complex network installations, troubleshoot and resolve conflicts
arising from heterogeneous hardware configurations, communications protocols and
network operating systems, and optimize network performance.

     Implementation, Consulting and Training. As of September 30, 1997, the
Company employed a consulting and training staff of 117 


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employees of whom 70 are located in the U.S., 42 in Europe, and 5 in
Asia/Pacific and Latin America. The Company's network of international
distributors also provides services within their geographic territories.

The Company provides consulting services, on a fee basis, to assist customers in
planning and carrying out the implementation of the Company's solutions. In some
cases, customers install and implement MAXIMO systems and perform any necessary
customization themselves with only limited assistance from the Company. In other
cases, particularly where a complex, integrated solution or extensive
customization is required, the Company provides comprehensive implementation
planning, project management, network communications, system integration and
custom modification services. The Company's professional services group has
expert knowledge of the Company's products and tools and the concepts and
theories of maintenance and planning. They can also draw upon experience in
implementing systems addressing diverse applications on a number of different
platforms in a wide range of industries worldwide.

The Company conducts comprehensive training programs covering Company
applications and concepts for its end users. Training is offered at the
Company's headquarters in Massachusetts and at regional centers located in
California, Colorado, Florida, Michigan, Texas, Virginia, Australia, France,
Germany, Sweden, the United Kingdom and the Netherlands. The Company also offers
on-site training classes at customer sites upon request. The Company has found
that most clients desire initial user training classes in connection with the
license of a system and often attend subsequent advanced schools or send
additional users to schools.

CUSTOMERS

The Company's customers include electric, water and other utilities,
educational, research and health care institutions, government agencies, hotels,
casinos, airlines and railroads, as well as large, well-known corporations in
the manufacturing, oil and gas, construction, mining, aerospace, defense, ship
building, telecommunications, ground fleet transportation, data processing,
semiconductor, financial, computer, entertainment, banking, insurance,
pharmaceutical and other industries. The Company's products have been installed
and are supported in major markets worldwide. Local language support is provided
in many of these markets. MAXIMO has been installed at more than 5,000 sites by
more than 3,000 companies, government agencies and other organizations. No
customer has accounted for more than 10% of the Company's total revenue in any
of its three most recent fiscal years.


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SALES AND MARKETING

The Company markets its products in North America through a direct sales force
of 87 persons including pre-sales engineers, account managers and engagement
managers operating out of its Massachusetts headquarters, and sales offices
located in California, Colorado, Florida, Illinois, Michigan, New Hampshire, New
Jersey, New York, Oregon, Texas, Virginia, and Washington, and a tele-sales and
tele-marketing force of 15 persons operating out of its Florida and Georgia
offices. The Company markets its products outside North America through a sales
force of 65 persons and a network of sales offices in Argentina, Australia,
Canada, France, Germany, Hong Kong, India, the Netherlands, Sweden, Thailand and
the United Kingdom and through distributors in parts of Africa, Asia, Europe,
the Middle East and South America. Approximately 44% of the Company's total
revenues in fiscal 1997 were derived from sales outside the United States.

The Company markets its products through advertising campaigns in national trade
periodicals, direct mail and seminar series. These efforts are supplemented by
listings in relevant trade directories, exhibitions at trade shows and
conference appearances. Initial leads are qualified by the tele-marketing
operation before being turned over to either the direct sales force or
tele-sales. MAXIMO Enterprise and Workgroup sales representatives work closely
with sales engineers in each of the Company's sales offices throughout the sales
process, although to a lesser degree for Workgroup.

The Company's direct and tele-sales personnel are compensated through salaries
plus commissions based on annual quotas and may also receive quarterly bonuses.
Sales management personnel receive salaries plus bonuses based on monthly,
quarterly and annual revenue and contribution targets.

The sales cycle for MAXIMO products, from the initial sales presentation to the
issuance of a purchase order, typically ranges from thirty to ninety days for
ADvantage, six to nine months for Workgroup and nine to fifteen months for
Enterprise. The Company believes that customers generally choose MAXIMO based on
the features it provides and upon a preference for the product architecture,
rapid time to benefit, domain expertise and ease of use. The Company has
experienced a longer sales cycle for MAXIMO Enterprise in the last year as its
procurement is increasingly tightly linked to the selection of a backbone
enterprise resource planning system.

Delivery lead times for the Company's products are very short and, consequently,
substantially all of the Company's software revenues in each quarter result from
the orders received in the quarter. Accordingly, the Company only maintains a
backlog for its consulting and training services and believes that its backlog
at any point in time is not a reliable indicator of 


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future sales and earnings. The absence of significant backlog may contribute to
unpredictability in the Company's results of operations.

An important part of the Company's sales and marketing strategy is to build and
maintain marketing relationships with companies that PSDI believes can assist it
to penetrate new markets. The Company has agreements with IBM Global Services
(an affiliate of IBM), ABB Service Worldwide (an affiliate of Asea Brown Boveri)
and Cordant Inc. (an affiliate of Tracor, Inc.). The Company plans to work more
closely with major systems integrators and to expand and leverage its
relationships with engineering and construction firms and original equipment
manufacturers ("OEMs") which incorporate the Company's products into facilities
or systems developed by them through its MAXIMO Alliance Program. The Company
has OEM arrangements with companies such as Honeywell Incorporated and Johnson
Controls, Inc., under which these companies may integrate MAXIMO with their
building controls systems and with The Foxboro Company (an affiliate of Siebe
Plc) under which Foxboro uses Java-based applets to integrate MAXIMO with its
shop floor controls system.

PRODUCT DEVELOPMENT

As of September 30, 1997, the Company employed 96 persons and a number of
consultants in product management, application development, technology research
and quality assurance. The Company's product management group (consisting of 9
persons) is responsible for identifying application trends in the market and
works closely with key customers to define and specify product requirements. The
applications development group (consisting of 37 persons) is organized in groups
focused on application functionality, user interface and output, and database
and systems development. This group also works closely with the product
management group to develop new products and functional modules, and maintains
and enhances the functionality and usability of the Company's existing products.
The Company's technology research group (consisting of 13 persons) investigates
and researches new technologies that provide functionality that is targeted for
commercial release in time frames ranging from several months to several years
into the future. The Company's quality assurance group (consisting of 37
persons) tests the Company's software for compliance with the functional and
technical specifications established by the product design group and confirms
that it operates as expected with third-party databases, operating systems,
network operating systems and applications software, tests manufactured
products, manages non-English language releases and prepares and updates user
documentation and training manuals.

The Company's total product development expenses in 1997, 1996 and 1995 were
$11,387,000, $7,653,000, and $6,639,000, respectively. The Company capitalizes
certain software development costs in accordance with Statement of Financial


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Accounting Standards No. 86, "Accounting for Costs of Computer Software to be
Sold, Leased or Otherwise Marketed." Capitalized software costs are amortized
over the estimated market life of the product (generally one to three years) and
amounts amortized are included in the cost of software revenues. The Company
capitalized $0, $634,000 and $0 of software development costs in 1997, 1996 and
1995, respectively. In fiscal years 1997, 1996 and 1995, the Company amortized
$360,000, $948,000, and $1,120,000, of software development costs, respectively.

The Company's products consist primarily of internally developed software and
the product acquired from MAC. In addition, the Company has incorporated in its
products graphical user interfaces, report writers, applications development
tools and database management systems developed by other vendors.

In March 1997, the Company released a version of client/server MAXIMO for use
with the Microsoft SQL Server database and Microsoft NT(R) Workstation 4.0. In
August 1997, the Company released MAXIMO Analyzer, a new business intelligence
tool. MAXIMO Analyzer provides detailed information allowing users to rapidly
pose multiple questions and assess responding data to make critical business
decisions. The product converts significant transaction data into a functional
analysis instrument utilizing PowerPlay(R) from Cognos, a leading supplier of
business intelligence tools. MAXIMO Analyzer delivers true distributed Online
Analytical Processing (OLAP) capabilities for MAXIMO users. In September 1997,
the Company released the MAXIMO Mobile Application Suite, a mobile and paperless
work management system. MAXIMO Mobile Application Suite is a set of new
integrated MAXIMO modules which install directly onto hand-held computers and
utilize bar coding technology to ensure compliance with procedures and
automation of routine and preventive practices for maintenance engineers. The
MAXIMO Mobile Application Suite consists of three applications, MAXIMO(R)
Procedure Builder, MAXIMO(R) Rounds and MAXIMO(R) Lockout/Tagout/Lineup.
Together, these applications provide:

- -    Point-of-Performance Data Access: Engineers can now have access to critical
     maintenance data, such as job plans and safety information, while greatly
     improving the speed and accuracy of field data collection.

- -    Enhanced Procedural Compliance: Automation procedures, coupled with the use
     of hand-held computers and barcode labels, ensures that procedures are
     performed the same way, every time throughout the operation. In the event
     the user's input into the application is outside of specification, an alert
     for corrective action is automatically initiated. Every procedural step is
     also time and date stamped.


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- -    Increased Data Integrity: Data automatically populates the maintenance
     database from the paperless solution, eliminating repetitive and
     error-prone data entry. The quality and accessibility of data also
     simplifies regulatory reporting.

In 1996, the Company released an application programming interface ("API") to
ORACLE's accounting software. The Company is also a third-party reseller of
Centura Corporation's SQLBase, and developed its MAXIMO product using
applications tools developed by Centura Corporation which have subsequently been
made commercially available by Centura Corporation. In May 1996, the Company
released a version of MAXIMO Enterprise for use with the SYBASE database. The
Company's relationships with these leading database management system vendors
enable the Company's customers to take advantage of the latest developments in
database technology. The Company also maintains ongoing relationships with other
third-party software developers, such as Netronic Software GmbH (graphics and
interface technology), Cognos Corporation (OLAP Technology), Scribe Technologies
(report generation) and Intersolv Inc. (ODBC drivers). See "Licensed
Technology."

The Company's product development efforts are currently focused on providing
application enhancements for the MAXIMO product line (Enterprise, Workgroup and
ADvantage). The Company also is in the process of developing a version of MAXIMO
to enable other third-party applications software to be more easily integrated
with the Company's products. The initial product offering utilizing this
technology is MAXIMO Work Order component that has been used by The Foxboro
Company as an imbedded component in their shop floor distributed control system.
In addition, the technology research group is currently researching, developing
and incorporating into the MAXIMO product technologies that are emerging in
conjunction with the Internet.

The computer industry is characterized by rapid technological advances, changes
in customer requirements and frequent product introductions and enhancements.
The Company's future success will depend upon its ability to enhance its current
products and to develop and introduce new products that keep pace with
technological developments, respond to evolving customer requirements and
achieve market acceptance. In particular, the Company believes that it must
continue to respond quickly to users' needs for broad functionality and
multi-platform support and to advances in hardware and operating systems. Any
failure by the Company to anticipate or respond adequately to technological
development and customer requirements, or any significant delays in product
development or introduction could result in a loss of competitiveness and
revenues.

The Company has experienced delays in the introduction of new products and
product enhancements. These delays have varied in


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duration depending on the scope of the project and the nature of the problems
encountered. There can be no assurance, however, that the Company will be
successful in developing and marketing new products or product enhancements on a
timely basis or that the Company will not experience significant delays in the
future, which could have a material adverse effect on the Company's results of
operations. In addition, there can be no assurance that new products and product
enhancements developed by the Company will achieve market acceptance.

COMPETITION

The market for applications software is intensely competitive and rapidly
changing. In general, the Company competes on the basis of (1) product
architecture, which includes distributed computing capability, access to
commercial SQL databases, and ease of customization and integration with other
applications; (2) functionality, which includes the breadth and depth of
features and functions, and ease of use; (3) support and service, which includes
the range and quality of technical support, training and consulting services, as
well as the capability to provide these on a global basis; (4) product pricing
in relation to performance; (5) rapid implementation to achieve benefits and (6)
domain expertise.

The market for asset maintenance software is fragmented by geography, hardware
platform and industry orientation, and is characterized by a large number of
competitors, including both independent software vendors and certain enterprise
resource planning vendors including SAP AG, JD Edwards and The Baan Company who
offer a module incorporating limited asset maintenance functionality. During the
year there has been consolidation within the asset maintenance software market
with the acquisition of SQL Group BV by Datastream Systems, Inc., TSW
International Inc. by Indus Group and Revere, Inc. by Walker Interactive
Systems. Currently, MAXIMO Enterprise and Workgroup compete with products of a
number of large vendors which have traditionally provided maintenance software
running on mainframes and minicomputers, and are now offering systems for use in
the client/server environment. The Company expects that in the future MAXIMO
Enterprise and Workgroup may encounter competition from vendors of low cost
maintenance systems designed initially for use by a single user or limited
number of users, as vendors of these products upgrade their functionality in an
attempt to enter the client/server market. MAXIMO ADvantage competes with a
number of competitors, one of which is a public company, but most of which are
small regional companies.

The Company believes that the functionality of MAXIMO, its open product
architecture and the Company's ability to provide global distribution and
support have been significant factors in the competitive success of MAXIMO.
While the Company believes that MAXIMO has competed effectively to date,
competition in its industry is likely to intensify as current competitors expand
their product lines and new companies enter the market. To 


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remain successful in the future, the Company must respond promptly and
effectively to the challenges of technological change, evolving standards and
its competitors' innovations by continually enhancing its own product, support
and services offerings, as well as its marketing programs. There can be no
assurance that the Company will continue to be able to compete successfully in
the future.

PRODUCTION

The principal materials and components used in the Company's software products
include computer media, user materials and training guides. The Company
currently uses third-party vendors to print its user manuals, packaging and
related materials, but duplicates program diskettes and CD-Roms in its
manufacturing and distribution facility located at its corporate headquarters.
The Company then assembles the third party produced documentation with diskettes
and CD-Roms and ships these directly from its manufacturing and distribution
facility. To date, the Company has been able to obtain adequate supplies of all
components and materials and has not experienced any material difficulties or
delays in manufacture and assembly of its products or materials due to product
defects.

PROPRIETARY RIGHTS AND LICENSES

The Company has registered its MAXIMO and P/X trademarks with the United States
Patent and Trademark Office. Registrations with equivalent offices in many
foreign countries in which the Company or its distributors do business have been
obtained or are in process.

The Company regards its software as proprietary and attempts to protect its
rights with a combination of trademark, copyright and employee and third party
non-disclosure agreements. Despite these precautions, it may be possible for
unauthorized parties to copy or reverse-engineer portions of the Company's
products. While the Company's competitive position could conceivably be
threatened by its inability to protect its proprietary information, the Company
believes that copyright and trademark protection are less important to the
Company's success than other factors such as knowledge, ability and experience
of the Company's personnel, its name recognition and ongoing product development
and support.

The Company's software products are usually licensed to customers under a
perpetual, non-transferable, non-exclusive license that stipulates how many
concurrent users may access the system. The Company relies on both "shrink wrap"
licenses and negotiated agreements depending on various factors including the
size and level of integration. A shrink wrap license agreement is a printed
license agreement included with packaged software that sets forth the terms and
conditions under which the purchaser can use the product, and purports to bind
the purchaser


                                       13
<PAGE>   15
to such terms and conditions by its acceptance and purchase of the software.
Certain provisions of the Company's shrink wrap licenses, including provisions
protecting against unauthorized use, copying, transfer and disclosure of the
licensed program, may be unenforceable under the laws of certain jurisdictions.
In addition, the laws of some foreign countries do not protect the Company's
proprietary rights to the same extent as do the laws of the United States.

MAXIMO(R) and P/X(R) are registered trademarks of the Company. Microsoft(R) is a
registered trademark and Windows(TM) is a trademark of Microsoft Corporation.
This Annual Report on Form 10-K also includes other trademarks of the Company
and trademarks of companies other than the Company.

LICENSED TECHNOLOGY

The Company licenses certain software programs from third-party developers and
incorporates them into the Company's products. These licenses are non-exclusive
worldwide licenses which terminate on varying dates. The Company believes that
it will be able to renew these licenses or that it will be able to obtain
substitute products if needed.

The Company has entered into a non-exclusive license agreement with Centura
Corporation that permits the Company to include certain Centura proprietary
software products collectively called the "SQL System" in the Company's
products. Under the terms of the agreement, the Company is required to pay fixed
royalty fees to Centura. Centura may terminate the agreement on the occurrence
of a material, uncured breach of the agreement by the Company. The Company has
entered into a non-exclusive license agreement with Scribe Technologies
("Scribe") that grants the Company's end-users to the rights to a single-user,
application specific SQR3 license to modify the standard reports delivered with
MAXIMO, as well as, run-time licenses. Under the terms of the agreement, the
Company is currently required to pay fixed royalties to Scribe. The Company may
terminate the agreement at any time. Scribe may terminate the agreement on the
occurrence of a material, uncured breach of the agreement by the Company.
Currently, these products are included in MAXIMO Enterprise and Workgroup. The
Company has entered into a non-exclusive license agreement with Cognos
Corporation ("Cognos") that permits the Company to incorporate Cognos' Powerplay
product in MAXIMO Analyzer. Under the term of the Agreement, the Company is
required to pay royalties to Cognos based on every MAXIMO Analyzer module
licensed. The Company has entered into a non-exclusive license agreement with
Netronic Software GmbH ("Netronic") that permits the Company to incorporate
certain graphic software programs into the Company's products. Under the terms
of the agreement, the Company is currently required to pay fixed royalties to
Netronic. The Company may terminate the agreement at any time. Netronic may
terminate the agreement on 


                                       14
<PAGE>   16
the occurrence of a material, uncured breach of the agreement by the Company.

EMPLOYEES

As of September 30, 1997, the Company had 489 full-time employees including 167
in sales, marketing and related services, 96 in product research, applications
development, technology research, and quality assurance, 166 in customer
support, training and consulting services, and 59 in finance and administration,
human resources, manufacturing and office services. The Company's employees are
not represented by any collective bargaining organization, and the Company has
never experienced a work stoppage. The Company believes that its relations with
employees are good.

ITEM 2. PROPERTY

Until December 8, 1997, the Company's headquarters were located in Cambridge,
Massachusetts in a leased facility consisting of approximately 45,000 square
feet, at an average annual cost including parking, of approximately $2,000,000,
under a 13 year lease that expires on December 31, 1997. The Company was also
leasing a 13,000 square foot manufacturing and distribution facility in
Watertown, Massachusetts at an average annual cost of approximately $100,000
under a lease originally expiring on May 31, 1998. The Company negotiated a no
penalty termination to this lease effective December 31, 1997. The Company has
relocated both its corporate headquarters and its manufacturing and distribution
facilities in December 1997 to a leased facility consisting of approximately
110,000 square feet, at an average annual base cost of $1,300,000, under a 6
year net lease with a renewal option through December 31, 2009. Additionally,
the Company estimates that its annual operating expenses under the new lease
will be approximately $900,000, based on information currently available. The
actual costs will depend on such factors as actual electricity usage, real
estate taxes and operating costs. Under the terms of its lease, the Company has
the ability to sublease the space and may elect to do so in the future should
business conditions dictate. The operating expenses for both the Cambridge and
Bedford facilities described above exclude depreciation and amortization. The
Company expects to spend $2.5 million for construction and leasehold
improvements in connection with the relocation. It also plans to spend
approximately $1 million on furniture, fixtures and equipment. The Company
leases additional sales offices in California, Colorado, Connecticut, Florida,
Georgia, Illinois, Michigan, Missouri, New Hampshire, New Jersey, New York,
Texas, Virginia, Washington, and Oregon. The Company also leases offices for its
international operations in Argentina, Australia, Belgium, Canada, France,
Germany, Hong Kong, India, the Netherlands, Sweden, Thailand and the United
Kingdom.




                                       15
<PAGE>   17
ITEM 3. LEGAL PROCEEDINGS

As of the date of this Annual Report on Form 10-K, the Company is not a party to
any legal proceedings the outcome of which, in the opinion of management, would
have a material adverse effect on the Company's results of operations or
financial condition.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

None.


  PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND STOCKHOLDER
    MATTERS

STOCK INFORMATION

Price Range of Common Stock

The Company's Common Stock is traded in the over-the-counter market and prices
are quoted on the National Association of Securities Dealers Automated Quotation
National Market System ("NASDAQ National Market") under the symbol PSDI. As of
December 15, 1997, there were approximately 60 holders of record of the
Company's Common Stock. This reflects the fact that most of the Company's stock
is held in street names through one or more nominees.

The following table sets forth the high and low per share sales prices of the
Company's Common Stock, as reported on the NASDAQ National Market consolidated
reporting system for each quarterly period within the two year period ended
September 30, 1997.

<TABLE>
<CAPTION>
             FISCAL 1997                       HIGH                  LOW
<S>                                           <C>                  <C>
            First Quarter                     $44.25               $30.50
           Second Quarter                     $47.00               $27.75
            Third Quarter                     $31.87               $11.12
           Fourth Quarter                     $29.50               $14.25
</TABLE>

<TABLE>
<CAPTION>
             FISCAL 1996                       HIGH                  LOW
<S>                                           <C>                  <C>
            First Quarter                     $37.75               $21.75
           Second Quarter                     $40.75               $22.25
            Third Quarter                     $48.50               $29.50
           Fourth Quarter                     $49.75               $28.00
</TABLE>

Since 1983, the Company has not declared or paid cash dividends on its Common
Stock, other than distributions to stockholders made with respect to fiscal
years 1992 and 1993 to satisfy certain federal and state tax obligations of the
stockholders attributable to the Company's S Corporation status prior to October
1, 1993. The Company currently intends to retain any future earnings to finance
growth and therefore does not anticipate paying cash dividends in the
foreseeable future.


                                       16
<PAGE>   18
ITEM 6.  SELECTED CONSOLIDATED FINANCIAL DATA

The selected consolidated financial data of the Company set forth below has been
derived from the consolidated financial statements for the Company for the
periods indicated. This selected consolidated financial data should be read in
conjunction with "Management's Discussion and Analysis of Consolidated Financial
Condition and Results of Operations" and the Company's consolidated financial
statements and the notes thereto included elsewhere herein.

<TABLE>
<CAPTION>
                                                       YEAR ENDED SEPTEMBER 30,
                                  ----------------------------------------------------------------
(in thousands, except                1997          1996          1995          1994          1993
share and per share data)         --------       -------       -------       -------       -------

<S>                               <C>            <C>           <C>           <C>           <C>
Revenues                          $ 96,700       $73,329       $50,372       $36,753       $29,978
Income from operations              16,271        14,606         8,438         4,702         1,857
Historical net income             $ 11,570       $10,046       $ 5,629       $ 2,315       $ 1,265
Historical income per share       $   1.15       $  1.00       $  0.64       $  0.33       $  0.22
Pro forma data
(unaudited):
Pro forma net income (1)                --            --            --       $ 2,601       $ 1,277

Pro forma income per                    --            --            --       $  0.37       $  0.22
share (1)

Weighted number of                  10,064        10,052         8,846         6,942         5,811
common and common
equivalent shares

                                  ----------------------------------------------------------------
Total Assets                       102,239        83,476        64,960        28,713        13,899
Long-Term Obligations                  144           628           962         1,333         2,718
Dividends Per Share                     --            --            --            --       $  0.11
</TABLE>


(1) From October 1, 1981 through September 30, 1993, the Company operated as an
S corporation under Subchapter S of the Internal Revenue Code of 1986, as
amended and comparable provisions of certain state tax laws. The pro forma
adjustment for the fiscal year ended 1993 reflect provision for federal and
state income taxes as if the Company has been subject to federal and state
income taxation as a corporation during such period. For the three-month period
ended December 31, 1993, the provision for income tax is adjusted to exclude the
expense of the cumulative deferred tax provision required on termination of S
corporation status.

(2) The consolidated financial statements of the Company for all periods
presented include the results and balances of an acquisition accounted for as a
pooling-of-interests.


                                       17
<PAGE>   19
ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS

OVERVIEW

The Company develops, markets and supports applications software used by
businesses, government and other organizations to improve the productivity of
facilities, plants and production equipment. The Company's revenues are derived
primarily from two sources: software licenses and fees for services, including
support contracts and training and consulting services. The Company has
experienced a significant shift in the sources of its revenues as a result of
its decision to concentrate its resources on the development and marketing of
enterprise-wide asset maintenance management systems operating in a
client/server environment. 

The Company released MAXIMO, its first client/server product, in 1991, and
released P/X, its second client/server product, in 1992. In the fiscal year
ended September 30, 1997, revenues from client/server software accounted for 95%
of software revenues, of which 99% was attributable to the client/server
versions of MAXIMO. The Company acquired Maintenance Automation Corporation
("MAC") on March 1, 1996. MAC is a developer of maintenance management software
for the single-user, PC LAN segment.

In March 1997, the Company released a new SQL Server version of MAXIMO
Enterprise and MAXIMO Workgroup for the Microsoft SQL Server database. The new
SQL Server version is available for Windows NT servers, including NT 3.5.1 and
NT 4.0, supporting Windows 95, Windows 95B, all Windows 3.x systems, and NT
3.5.1 and NT 4.0 clients.

In August 1997, the Company released MAXIMO Analyzer, a new business
intelligence tool. MAXIMO Analyzer provides detailed information allowing users
to rapidly pose multiple questions and assess responding data to make critical
business decisions.

In September 1997, the Company released the MAXIMO Mobile Application Suite, a
mobile and paperless work management system. MAXIMO Mobile Application Suite is
a set of new integrated MAXIMO modules which install directly onto hand-held
computers and utilize bar coding technology to ensure compliance with procedures
and automation of routine and preventive practices for maintenance engineers.

In fiscal 1996, the Company introduced a new suite of MAXIMO products: MAXIMO
Enterprise, MAXIMO Workgroup and MAXIMO ADvantage. MAXIMO Enterprise, a new
version of which was released in March 1996, is a client/server product, which
runs on Oracle7 and SYBASE platforms and is intended for the high function, high
usage segment of the maintenance management market. MAXIMO Workgroup, released
in July 1996, is also a


                                       18
<PAGE>   20
client/server product and runs on SQLBase and Oracle Workgroup and is intended
for the mid-range segment of the maintenance management market.

The product acquired as a result of the acquisition of MAC on March 1, 1996,
MAXIMO ADvantage, is intended for the lowerend maintenance market. MAXIMO
ADvantage supports Microsoft Access for the single user, PC LAN segment. The
Company incurred significant additional and unexpected costs in developing a new
release of MAXIMO ADvantage due to a delay in excess of six months in completing
the new release of this product. The delay was necessary to meet both the
quality expectations and functionality demanded by the Company. Further
affecting MAXIMO ADvantage sales was the delay in availability of a CD-Rom based
multi-media evaluation kit. This evaluation kit generally became available in
December 1996. In March 1997, the Company released the first significant version
of MAXIMO ADvantage since the acquisition of Maintenance Automation Corporation.
The Company has not realized any significant revenues from this new release
despite opening a new tele-sales operation in Atlanta in March 1997.
Accordingly, expenses related to this product have been reduced to a level
commensurate with the lower revenue expectations. The unexpected costs and
shortfalls in expected revenues resulted in net operating losses of $1,420,000,
and $1,203,000 for MAC for fiscal 1997 and 1996, respectively.

The sources of the Company's revenues from support and services have also
shifted since the introduction of the Company's new generation of client/server
products. Revenues from support and services relating to the Company's MAXIMO
products have increased, while those relating to the Company's P/X and mainframe
and other project management software have declined.

The Company experienced an increase in the average selling price of its MAXIMO
client/server software licenses during fiscal 1997. The Company attributes this
increase in part to licenses of a version of MAXIMO for use with the ORACLE and
SYBASE database management systems. These client/server versions of MAXIMO have
a higher entry price and are typically implemented in configurations involving a
larger number of users, for whom additional license fees are paid. Larger
software license contracts, if any, may have a significant impact on revenues
for any quarter and could therefore result in significant fluctuations in
quarterly revenues and operating results.

Revenues from licenses of P/X have declined sharply, dropping to $551,000 of
total license revenues in the fiscal year ended 1997. The Company no longer
actively markets the P/X product as a stand alone solution. Revenues from
licenses of mainframe and other project management software have also declined
sharply, dropping to less than 1% of total license revenues in the fiscal year
ended 1997. The Company no longer actively markets its mainframe and other
project management software products, although it


                                       19
<PAGE>   21
provides technical support and other services to their installed customer base.

The Company's revenues attributable to its operations outside the United States
are a significant portion of total revenues. The Company expects that
international revenues will continue to be a significant percentage of total
revenues. As the percentage of the Company's total revenues which are derived
from international operations and are conducted in foreign currencies grows,
changes in the values of these foreign currencies relative to the United States
dollar will affect the Company's results of operations, and may contribute to
fluctuations in the Company's results of operations. The functional currencies
of the Company's international subsidiaries include the pound sterling, the
French franc, the German deutschemark, the Thai baht, the Dutch guilder, the
Indian rupee, the Japanese yen, the Swedish krona, and the Australian and
Canadian dollars, each of which has fluctuated significantly in relation to the
United States dollar. In addition, the Company is exposed to potential losses as
a result of transactions giving rise to accounts receivable in currencies other
than the United States dollar or the functional currencies of its international
subsidiaries. When the value of a foreign currency in which the accounts
receivable of the Company are denominated changes between the date the account
receivable is recorded and the date on which it is settled, the resulting gain
or loss is recorded as a foreign currency transaction adjustment. The Company
recorded foreign currency transaction losses of $476,000, $142,000, and $117,000
for the fiscal years 1997, 1996 and 1995, respectively. The Company may in the
future undertake currency hedging, although there can be no assurance that
hedging transactions, if entered into, would materially reduce the effects of
fluctuations in foreign currency exchange rates on the Company's results of
operations.

To date, inflation has not had a material impact on the Company's financial
results. There can be no assurance, however, that inflation will not adversely
affect the Company's financial results in the future.


                                       20
<PAGE>   22
Results of Operations

The following table sets forth, for the periods indicated, certain financial
data as a percentage of total revenues:

<TABLE>
<CAPTION>
                                               Year Ended September 30,
                                               ------------------------

Revenues:                              1997              1996              1995
                                      ------            ------            ------
<S>                                   <C>               <C>               <C>
   Software                           52.1 %            59.2 %            59.7 %
   Support and services                 47.9              40.8              40.3
                                      ------            ------            ------
     Total revenues:                   100.0             100.0             100.0
Total cost of revenues                  27.5              24.9              25.3
                                      ------            ------            ------
Gross margin                            72.5              75.1              74.7
                                      ------            ------            ------
Operating expenses:
   Sales and marketing                  34.1              33.3              32.8
   Product development                  11.8              10.4              13.2
   General and                           9.8              10.2              12.0
administrative
   Merger expenses                        --               1.3                --
                                      ------            ------            ------
     Total operating
expenses:                               55.7              55.2              58.0
                                      ------            ------            ------
Income from operations                  16.8              19.9              16.7
Other income(expense), net               1.9               2.6               1.8
                                      ------            ------            ------
Income before income taxes              18.7              22.5              18.5
Income taxes                             6.8               8.8               7.4
                                      ------            ------            ------
Net income                            11.9 %            13.7 %            11.1 %
                                      ------            ------            ------
</TABLE>

(1) Fiscal years ended September 30, 1996 and 1995 have been restated to include
the results and balances of an acquisition accounted for as a
pooling-of-interests.

FISCAL 1997 COMPARED TO FISCAL 1996
REVENUES

<TABLE>
<CAPTION>
(in thousands)                             1997          CHANGE %               1996
- -------------------------------------------------------------------------------------
<S>                                     <C>              <C>                 <C>
Software licenses                       $50,393             16.2%            $43,382
Percentage of total revenues               52.1%                                59.2%

Support and services                    $46,307             54.6%            $29,947
Percentage of total revenues               47.9%                                40.8%

Total revenues                          $96,700             31.9%            $73,329
</TABLE>

The growth in total revenues is generated from the Company's MAXIMO software and
related support and services. A significant portion of the Company's total
revenues are derived from operations outside the United States. Revenues from
sales outside the United States for 1997 increased 42.8% to $42.4 million or
43.8% of total revenues, compared to $29.7 million or 40.5% of total revenues in
1996. The increases in the percentage of total revenues generated outside the
U.S. in 1997 can be attributed to the expansion of the Company's international
sales organization and the signing of a significant license in Canada.

The progressive growth in software revenues is attributable to increases in the
number of MAXIMO licenses, the number of users per license of MAXIMO and a few
large MAXIMO Enterprise software licenses, combined with the release of the
client/server versions


                                       21
<PAGE>   23
of MAXIMO supporting the SQL Server platform. Revenues from licenses of MAXIMO
and from related support and services increased 39.5% to $93.1 million or 96.3%
of total revenues in 1997 compared to $66.7 million or 91.0% of total revenues
in 1996.

Revenues from licenses of P/X and from related support and services decreased
44.9% to $2.7 million or 2.8% of total revenues in 1997 compared to $4.9 million
or 6.7% of total revenues in 1996. The decline in P/X revenues occurred most
significantly in P/X software license revenues and can be attributed to product
performance issues, diminished demand for high-end planning and cost solutions,
increased competition, and the Company's declining focus on selling and
marketing this product.

The increase in support and services revenues is attributable to increased sales
of MAXIMO support contracts and consulting and training services as a direct
result of the increase in MAXIMO software licenses sold and services sold in
connection with large scale software implementations.

COST OF REVENUES

<TABLE>
<CAPTION>
(in thousands)                                     1997              CHANGE %           1996
- ---------------------------------------------------------------------------------------------
<S>                                           <C>                    <C>             <C>
Software licenses                             $   2,547                -18.0%        $ 3,106
Percentage of software licenses                     5.1%                                 7.2%

Support and services                          $  24,025                  58.8%       $15,132
Percentage of support and services                 51.9%                                50.5%

Total cost of revenues                        $  26,572                  45.7%       $18,238
Percentage of total revenues                       27.5%                                24.9%
</TABLE>

Cost of software revenues consists of the amortization of capitalized software,
royalties paid to vendors of third party software, the cost of software product
packaging and media, and certain employee costs related to software duplication,
packaging and shipping.

The decrease in the cost of software revenues is due primarily to lower
amortization expense for capitalized development costs and economies resulting
from increased sales volume. In fiscal 1996, the Company changed the estimated
useful life of its MAXIMO Enterprise product from three years to fifteen months
to accurately reflect the lifecycles for new releases of this product. This
change resulted in additional amortization expense of $565,000.

Cost of support and services consists primarily of personnel costs for employees
and the related costs of benefits and facilities. The increase in the cost of
support and services is


                                       22
<PAGE>   24
attributable to extensive use of third-party consultants contracted to perform
services for the Company as a result of the increases in the number of licenses
sold and the timing of hiring permanent employees. The increase is also
attributable to the costs of personnel to support international distributors in
certain territories where the distributors performed a larger proportion of
services without corresponding increases in service revenues to the Company.

OPERATING EXPENSES

<TABLE>
<CAPTION>
(in thousands)                               1997              CHANGE %           1996
- --------------------------------------------------------------------------------------
<S>                                     <C>                    <C>             <C>
Sales and marketing                     $  32,985                  35.1%       $24,422
Percentage of total revenues                 34.1%                                33.3%

Product development                     $  11,387                  48.8%       $ 7,653
Percentage of total revenues                 11.8%                                10.4%

General and administrative              $   9,485                  27.4%       $ 7,445
Percentage of total revenues                  9.8%                                10.2%
</TABLE>

The increase in sales and marketing expenses in 1997 is primarily due to
increases in the number of sales personnel, sales commissions, travel and
lodging expenses, an increase in advertising costs and expense levels
established to achieve a high level of revenues. The increase as a percentage of
revenues for 1997 is due primarily to increases in sales commissions paid to
both the geographic sales representatives and in some cases the industry
oriented vertical sales representative, which decreases the margin on the sale
combined with the costs of expanding into new territories and the training of
new sales personnel to sell the Company's product.

The increase in product development expenses in 1997 is primarily due to the
engagement of additional employees and third party consultants who worked on the
new client/server releases of MAXIMO. Capitalization of software costs were $0
and $634,000 in 1997 and 1996, respectively. During fiscal 1997 and 1996, the
Company spent its development expenditures on MAXIMO. The increase as a
percentage of revenues in 1997 is attributable to the investment in both new
releases of the current version of MAXIMO and the research for a new
MAXIMO-architected application, as well as the absence of any capitalization of
expenses in 1997.

The increase in general and administrative expenses in 1997 is primarily due to
goodwill amortization for the purchase of two of its Swedish and German
distributors and expenses related to professional fees in connection with growth
of the Company. Also contributing to the increase is an increase in personnel to
support the increase in the revenue base. The decrease as a percentage of
revenues in 1997 is primarily attributable to the Company's ability to manage a
larger revenue base without a commensurate increase in general and
administrative expenses.


                                       23
<PAGE>   25
NON-OPERATING EXPENSES

<TABLE>
<CAPTION>
(in thousands)                       1997             CHANGE %               1996
- ----------------------------------------------------------------------------------
<S>                               <C>                 <C>                 <C>
Interest income                   $ 2,409                22.2%            $ 1,971
Interest (expense)                $   (24)              -36.8%            $   (38)
Other income (expense)            $  (529)            1,159.5%            $   (42)
</TABLE>

The increase in interest income in 1997 is attributable to interest earned on
increased cash equivalents from cash flow generated from operations.

The increase in other income (expense), net, is attributable to an increase
foreign currency translation losses.

PROVISION FOR INCOME TAXES

The Company's effective tax rates were 36.2% and 39.1% in 1997 and 1996,
respectively. The decrease in the effective tax rate for fiscal 1997 can be
attributed to research and development tax credits, use of a foreign sales
corporation and tax exempt interest income.

FISCAL 1996 COMPARED TO FISCAL 1995 
REVENUES

<TABLE>
<CAPTION>
(in thousands)                               1996              CHANGE %           1995
- --------------------------------------------------------------------------------------
<S>                                     <C>                    <C>             <C>
Software licenses                       $  43,382                  44.3%       $30,054
Percentage of total revenues                 59.2%                                59.7%

Support and services                    $  29,947                  47.4%       $20,318
Percentage of total revenues                 40.8%                                40.3%

Total revenues                          $  73,329                  45.6%       $50,372
</TABLE>

(1) Comparative revenues for 1995 include only nine months of MAC expenses in
fiscal 1995, as MAC's fiscal year was changed to coincide with the Company's.

The growth in total revenues is generated from the Company's MAXIMO software and
related support and services. A significant portion of the Company's total
revenues are derived from operations outside the United States. Revenues from
sales outside the United States for 1996 increased 53.9% to $29.7 million or
40.5% of total revenues, compared to $19.3 million or 38.3% of total revenues in
1995. The increase in the percentage of total revenues generated outside the
U.S. in 1996 can be attributed to the expansion of the Company's international
sales organization.

The growth in software revenues is attributable to increases in the number of
MAXIMO licenses, the number of users per license of MAXIMO and a few large
MAXIMO Enterprise software licenses, combined with the release of the
client/server versions of MAXIMO supporting the SYBASE and Oracle platforms.
Revenues from licenses of MAXIMO and from related support and services increased
60.7% to $66.7 million or 91.0% of total revenues in


                                       24
<PAGE>   26
1996 compared to $41.5 million or 82.3% of total revenues in 1995. Revenues from
licenses of P/X and from related support and services decreased 12.5% to $4.9
million or 6.7% of total revenues in 1996 compared to $5.6 million or 11.1% of
total revenues in 1995. The decline in P/X revenues occurred most significantly
in P/X software license revenues and can be attributed to product performance
issues, diminished demand for high-end planning and cost solutions, increased
competition, and the Company's declining focus on selling and marketing this
product.

The increase in support and services revenues are attributable to increased
sales of MAXIMO support contracts and consulting and training services,
partially offset by declines in sales of support contracts and services relating
to the Company's project management software.

COST OF REVENUES

<TABLE>
<CAPTION>
(in thousands)                                     1996              CHANGE %           1995
- --------------------------------------------------------------------------------------------
<S>                                           <C>                    <C>             <C>
Software licenses                             $   3,106                  14.5%       $ 2,713
Percentage of software licenses                     7.2%                                 9.0%

Support and services                          $  15,132                  51.2%       $10,006
Percentage of support and services                 50.5%                                49.2%

Total cost of revenues                        $  18,238                  43.4%       $12,719
Percentage of total revenues                       24.9%                                25.3%
</TABLE>

(1) Comparative expenses for 1995 include only nine months of MAC expenses in
fiscal 1995, as MAC's fiscal year was changed to coincide with the Company's.

Cost of software revenues consists of the amortization of capitalized software,
royalties paid to vendors of third party software, the cost of software product
packaging and media, and certain employee costs related to software duplication,
packaging and shipping.

In 1996, the Company changed the estimated useful life of its MAXIMO Enterprise
product from three years to fifteen months to accurately reflect the lifecycles
for new releases of this product. This change resulted in additional
amortization expense of $565,000. In 1995, the Company accelerated the
amortization expense of its internally developed software related to its P/X
product, which resulted in $514,000 of additional expense. The increase in 1996
is also attributable to production costs associated with increased licenses of
software.

Cost of support and services consists primarily of personnel costs for employees
and the related costs of benefits and facilities. The increase in the cost of
support and services in 1996 is attributable to extensive use of third-party
consultants contracted to perform services for the Company as a result of the
increases in the number of licenses sold and the timing of hiring


                                       25
<PAGE>   27
permanent employees. Also in fiscal 1996, the Company created a Business
Solutions group whose goal is to manage large industry implementations in
certain vertical markets. The increase is also attributable to the costs of
personnel to support international distributors in certain territories where the
distributors performed a larger proportion of services without corresponding
increases in service revenues to the Company.

OPERATING EXPENSES

<TABLE>
<CAPTION>
(in thousands)                               1996              CHANGE %           1995
- --------------------------------------------------------------------------------------
<S>                                     <C>                    <C>             <C>
Sales and marketing                     $  24,422                  47.5%       $16,555
Percentage of total revenues                 33.3%                                32.8%

Product development                     $   7,653                  15.3%       $ 6,639
Percentage of total revenues                 10.4%                                13.2%

General and administrative              $   7,445                  23.7%       $ 6,021
Percentage of total revenues                 10.2%                                12.0%
</TABLE>

(1) Comparative expenses for 1995 include only nine months of MAC expenses in
fiscal 1995, as MAC's fiscal year was changed to coincide with the Company's.

The increase in sales and marketing expenses in 1996 is primarily due to
increases in the number of sales personnel, sales commissions, travel and
lodging expenses, and an increase in advertising costs and the restructuring of
the MAC tele-sales operation. The increase as a percentage of revenues for 1996
is due primarily to increases in sales commissions paid to both the geographic
sales representatives and in some cases the industry oriented vertical sales
representatives, which decrease the margins on the sales.

The increase in product development expenses in 1996 is primarily due to the
engagement of additional employees and third party consultants who worked on the
new client/server release of MAXIMO during the first six months of the year,
offset by the capitalization of the software costs related to the product, as no
software costs were capitalized for 1995. Capitalization of software costs were
$634,000 and $0 in 1996 and 1995, respectively. During 1996, the Company spent
progressively more of its development expenditures on MAXIMO such that virtually
all of its development dollars were incurred on the MAXIMO product line by the
end of the year. The decrease as a percentage of revenues in 1996 is
attributable to the delays in planned hires of new development staff until the
later half of 1996 and capitalization of internal software developments costs in
1996 versus no capitalization of expenses in 1995.

The increase in general and administrative expenses in 1996 is attributable to
goodwill amortization for the purchase of its Swedish and German distributors,
expenses related to professional fees in connection with growth of the company,
as well as, increases in insurance premiums resulting for the second public


                                       26
<PAGE>   28
offering in July 1995. The decrease as a percentage of revenues in 1996 is
attributable to salary costs due to the departure of several MAC executives and
administrative employees, and the ability of the Company to manage a larger
revenue base without commensurate increases in general and administrative
expenses.

NON OPERATING EXPENSES

<TABLE>
<CAPTION>
(in thousands)                           1996          CHANGE %            1995
- ----------------------------------------------------------------------------------
<S>                                   <C>              <C>                <C>
Interest income                       $ 1,971             78.5%           $ 1,104
Interest (expense)                    $   (38)           -22.4%           $   (49)
Other income (expense),net            $   (42)            69.1%           $  (136)
</TABLE>

The increase in interest income in 1996 is attributable to interest earned on
cash equivalents and marketable securities purchased with the net proceeds of
the Company's public offering in 1995.

The decrease in interest expense in 1996 is attributable to an increase in
income derived from the MAXIMO Users Group Conference, offset by foreign
currency translation losses.

PROVISION FOR INCOME TAXES

The Company's effective tax rates were 39.1% and 39.8% in 1996 and 1995,
respectively. The decrease in the effective tax rate for fiscal 1996 can be
attributed to the use of a foreign sales corporation and tax exempt interest
income partially offset by non-deductible merger expenses. At September 30,
1996, the Company had net operating loss carryforwards of approximately $1.3
million and $94 thousand of credit carryforwards in certain foreign
jurisdictions.

LIQUIDITY AND CAPITAL RESOURCES

As of September 30, 1997, the Company had cash and cash equivalents and
marketable securities of approximately $64.3 million and working capital of
$65.1 million. Cash provided by operations for fiscal year 1997 was $21.7
million, generated primarily by income earned for the period and depreciation,
and cash generated by accounts receivable collections. Cash used in investing
activities totaled $7.2 million, primarily for the purchase of computer
equipment and purchases of marketable securities. The Company also funded the
purchases of office equipment, office furniture and leasehold improvements
related to the relocation of its corporate headquarters in December 1997. Cash
provided by financing activities was $2.8 million, generated by proceeds from
exercises of employee stock options.

As of September 30, 1997, the Company's principal commitments consisted
primarily of an office lease for its headquarters. The Company leases its
facilities and certain equipment under non-cancelable operating lease agreements
that expire at various


                                       27
<PAGE>   29
dates through November 2003. The Company has relocated its corporate
headquarters in December 1997. The Company expects to spend $2.5 million for
construction and leasehold improvements in connection with the relocation. It
also plans to spend approximately $1 million on furniture, fixtures and
equipment, most of which was capitalized in fiscal 1997.

The Company may use a portion of its cash to acquire businesses, products and
technologies complementary to its business.

The Company believes that its current cash balances combined with cash flow from
operations will be sufficient to meet its working capital and capital
expenditure requirements through at least September 30, 1998.

FLUCTUATIONS IN QUARTERLY OPERATING RESULTS; SEASONALITY

The Company generally ships its product upon receipt of orders and maintains no
significant backlog. As a result, revenues from license fees in any quarter are
substantially dependent on orders booked and shipped in that quarter. A delay in
or loss of orders can cause significant variations in quarterly operating
results. In addition, the Company's revenues and operating results have
fluctuated historically, due to the number and timing of product introductions
and enhancements, the budgeting and purchasing cycles of customers and the
timing of large orders, the timing of product shipments and the timing of
marketing and product development expenditures. Large software license contracts
may have a significant impact on revenues for any quarter and could therefore
result in significant fluctuations in quarterly revenues and operating results.
The Company's revenues and income from operations typically grow at a lower rate
or decline in the first quarter of each fiscal year. In addition, revenues are
typically higher in the fourth quarter than in other quarters of the year,
reflecting the Company's fiscal year end and a sales commission policy that
bases rewards on achievement of annual quotas. As a result of these factors, the
Company has experienced, and may in the future experience, significant
period-to-period fluctuations in revenues and operating results.

Forward-looking statements of the Company are subject to the risk that
assumptions made by management of the Company concerning future general economic
conditions such as recession, inflation, interest rates, tax rates, consumer
spending and credit and other future condition having an impact on software
markets and the Company's business may prove to be incorrect. Adverse changes in
such future economic conditions could have an adverse effect on the Company's
business.

FACTORS AFFECTING FUTURE PERFORMANCE
Further information on factors that could affect the Company's business and
financial results are included in the exhibits to this Annual Report on Form
10-K.


                                       28
<PAGE>   30
ITEM 7 A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

NOT APPLICABLE

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Information with respect to exhibits and financial statement schedules are
included in Part IV item 14(a)(1) and (2).

Quarterly Financial Data (Unaudited)
The company believes that period-to-period comparisons of its results of
operations are not necessarily meaningful and should not be relied upon as an
indication of future performance.

(in thousands, except per share amounts)

<TABLE>
<CAPTION>
1997 Quarter                            Dec.31,          Mar. 31,           June 30,           Sep. 30,        Year Ended
Ended:                                   1996               1997               1997               1997               1997
                                         ----               ----               ----               ----               ----

<S>                                   <C>                <C>                <C>                <C>                <C>
Total revenues                        $23,379            $22,186            $23,652            $27,483            $96,700

Income from operations                  5,106              2,122              3,273              5,770             16,271
Income before income taxes              5,623              2,410              3,903              6,191             18,127
Provision for income taxes              2,094                874              1,413              2,176              6,557
Net income                              3,528              1,535              2,490              4,015             11,570

Net income per share                  $  0.35            $  0.15            $  0.25            $  0.40            $  1.15
</TABLE>

<TABLE>
<CAPTION>
1996 Quarter                          Dec.31,            Mar. 31,           June 30,           Sep. 30,           Year Ended
Ended:                                   1995               1996               1996               1996               1996
                                         ----               ----               ----               ----               ----

<S>                                   <C>                <C>                <C>                <C>                <C>
Total revenues                        $16,187            $16,376            $18,151            $22,615            $73,329

Income from operations                  3,213              2,676              3,720              4,997             14,606
Income before income taxes              3,634              2,993              4,207              5,663             16,497
Provision for income taxes              1,507              1,546              1,457              1,941              6,451
Net income                              2,127              1,447              2,750              3,722             10,046

Net income per share                  $  0.21            $  0.14            $  0.27            $  0.37            $  1.00
</TABLE>

The consolidated financial statements of the Company for all periods presented
include the results and balances of an acquisition accounted for as a pooling-of
interests. The acquisition occurred in March 1996.


                                       29
<PAGE>   31
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON
ACCOUNTING AND FINANCIAL DISCLOSURE.

None.

     PART III
(ITEMS 10, 11, 12, 13)

In accordance with general instruction G(3) to Form 10-K, information required
by Part III is incorporated by reference from the Company's definitive Proxy
Statement for its 1998 Annual Meeting of Stockholders to be filed, pursuant to
Regulation 14A, within 120 days after the end of the Company's fiscal year
ended September 30, 1997.


                                       30

<PAGE>   32


                                     PART IV

ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON
         FORM 8-K

     The financial statements and schedules filed as part of this Report are
listed in the following Index to Financial Statements and Schedules. The
exhibits filed as part of this Report are listed in the accompanying Index to
Exhibits.

(a)  The following documents are filed as a part of this Report:

     1. Consolidated Financial Statements. The following Consolidated Financial
     Statements of the Company are filed as part of this report:

<TABLE>
<CAPTION>
                                                                            PAGE
                                                                            ----
<S>                                                                         <C>
     Report of Independent Accountants.............................         36
     Consolidated Balance Sheets -
      September 30, 1997 and 1996..................................         37
     Consolidated Statements of Operations -
      Years Ended September 30, 1997, 1996 and 1995................         38
     Consolidated Statements of Cash Flows -
      Years Ended September 30, 1997, 1996 and 1995................         39
     Consolidated Statements of Stockholders' Equity -
      Years Ended September 30, 1997, 1996 and 1995................         40
     Notes to Consolidated Financial Statements....................         41
</TABLE>

     2. Financial Statement Schedules. The following financial statement
     schedules of Project Software & Development, Inc. for the Years Ended
     September 30, 1997, 1996 and 1995 are filed as part of this Report and
     should be read in conjunction with the Consolidated Financial Statements of
     the Company.

<TABLE>
<CAPTION>
     SCHEDULE                                                               PAGE
     --------                                                               ----
<S>                                                                         <C>
      II   Valuation and Qualifying Accounts.......................         57
</TABLE>


     Schedules not listed above have been omitted because they are not
     applicable or are not required, or the information required to be set forth
     therein is included in the Consolidated Financial Statements or Notes
     thereto.

     3. Exhibits.

     Exhibits 10.1 through 10.4 include the Company's management contracts,
     compensatory plans or compensatory arrangements required to be identified
     pursuant to Item 14(2) of Form 10-K.

          3. Instruments Defining the Rights of Security-Holders

          3.1 Amended and Restated Articles of Organization of the Company
          (included as Exhibit 3.3 to the Company's


                                       31
<PAGE>   33
     Registration Statement on Form S-1, Registration No. 33-76420, and
          incorporated herein by reference)

          3.2  Restated By-Laws of the Company, as amended (included as Exhibit
               3.2 to the Company's Annual Report on Form 10-K for the fiscal
               year ended September 30, 1996, Commission File No. 0-23852, and
               incorporated herein by reference)

     4.   Instruments defining the Rights of Security Holders, Including
          Indentures

          4.1  Specimen certificate for the Common Stock of the Company
               (included as Exhibit 4.1 to the Company's Registration Statement
               on Form S-1, Registration No. 33-76420, and incorporated herein
               by reference)

          4.2  Article 4B of the Amended and Restated Articles of Organization
               of the Company (included as Exhibit 4.1 to the Company's
               Registration Statement on Form S-1, Registration No. 33-76420,
               and incorporated herein by reference)


     9.   Voting Trust Agreements

          9.1  1996 Daniels Voting Trust Agreement dated August 19, 1996 among
               Susan H. Daniels, Robert L. Daniels and Robert L. Daniels, as
               Trustee (included as Exhibit 9.1 to the Company's Annual Report
               on Form 10-K for the fiscal year ended September 30, 1996, and
               incorporated herein by reference)


     10.  Material Contracts

          10.1 1997 Executive Bonus Plan (included as Exhibit 10.1 to the
               Company's Quarterly Report on Form 10-Q for the quarter ended
               December 31, 1996, Commission File No. 0-23852 and incorporated
               herein by reference)


          10.2 Amended and Restated 1994 Incentive and Nonqualified Stock
               Option Plan

          10.3 Offer letter by and between the Company and David M. Sample
               dated January 30, 1997 (included as Exhibit 10.1 to the
               Company's Current Report on Form 8-K dated February 26, 1997,
               File No. 0-23852, and incorporated herein by reference)

          10.4 1994 Employee Stock Purchase Plan


                                       32
<PAGE>   34
               10.5 Agreement and Plan of Merger, dated as of March 1, 1996, by
               and among the Company, Toolbox Acquisition Corp., Maintenance
               Automation Corporation, Johnson Controls, Inc., Eli G. Katz,
               Phyllis S. Katz, Mitchell B. Knecht, Heidi D. Knecht, Nicholas E.
               Meola, Naomi R. Meola, Johnson Controls, Inc. and Eli G. Katz, as
               agent (included as Exhibit 10.4 to the Company's Quarterly Report
               on Form 10-Q for the quarter ended March 31, 1996, File No.
               0-23852, and incorporated herein by reference)

               10.6 Escrow Agreement, dated as of March 1, 1996, by and among
               the Company, Toolbox Acquisition Corp., Maintenance Automation
               Corporation, Johnson Controls, Inc., Eli G. Katz, Phyllis S.
               Katz, Mitchell B. Knecht, Heidi D. Knecht, Nicholas E. Meola,
               Naomi R. Meola, Johnson Controls, Inc. and Eli G. Katz, as agent
               (included as Exhibit 10.5 to the Company's Quarterly Report on
               Form 10-Q for the quarter ended March 31, 1996, File No. 0-23852,
               and incorporated herein by reference)

               10.7 Registration Rights Agreement, dated as of March 1, 1996, by
               and among the Company, Toolbox Acquisition Corp., Maintenance
               Automation Corporation, Johnson Controls, Inc., Eli G. Katz,
               Phyllis S. Katz, Mitchell B. Knecht, Heidi D. Knecht, Nicholas E.
               Meola, Naomi R. Meola, Johnson Controls, Inc. and Eli G. Katz, as
               agent (included as Exhibit 10.6 to the Company's Quarterly Report
               on Form 10-Q for the quarter ended March 31, 1996, File No.
               0-23852, and incorporated herein by reference)

               10.8 Form of PSDI 1994 Authorized Value Added Reseller Agreement
               (included as Exhibit 10.22 to the Company's Registration
               Statement on Form S-1, Registration No. 33-76420, and
               incorporated herein by reference)

          11.  Statements re computation of per share earnings

               11.1 Statement re computation of per share earnings

          21.  Subsidiaries of the registrant

               21.1 Subsidiaries of the Company

                                       33
<PAGE>   35
          23.  Consents of experts and counsel

               23.1 Consent of Coopers & Lybrand L.L.P.

          27.  Financial Data Schedule

               27.1 Financial Data Schedule

          99.  Certain Factors

               99.1 Certain Factors - Certain factors concerning the Company
                    dated December 23, 1997 concerning certain cautionary
                    statements of the Company to be taken into account in
                    conjunction with the consideration and review of the
                    Company's publicly-disseminated documents and oral
                    statements (including oral statements made by others on
                    behalf of the Company) that include forward-looking
                    information.

(b)  Reports on Form 8-K

     During the three months ended September 30, 1997, the Company did not file
a current Report on Form 8-K.

         The Company will furnish a copy of any exhibit listed to requesting
stockholders upon payment of the Company's reasonable expense in furnishing
those materials.



                                       34
<PAGE>   36
                                   SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange
Act of 1934, the Registrant has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized.

Dated: December 22, 1997

                      PROJECT SOFTWARE & DEVELOPMENT, INC.


                           By:    /s/ David M. Sample
                               --------------------------
                                  David M. Sample
                                  Chairman of the Board, President and
                                  Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report
has been signed below by the following persons on behalf of the registrant and
in the capacities and on the dates indicated.

/s/ David M. Sample           Chairman of the Board,          December 22, 1997
- ----------------------        President, and Chief
David M. Sample               Executive Officer
                              (Principal Executive
                              Officer)

/s/ Paul D. Birch
- ----------------------
Paul D. Birch                 Executive Vice                  December 22, 1997
                              President, Chief
                              Financial Officer and
                              Treasurer
                              (Principal Financial
                              and Accounting Officer)

                              Director                        December 22, 1997
- ----------------------
Robert L. Daniels

/s/ Charles S. Jones          Director                        December 22, 1997
- ----------------------
Charles S. Jones


                              Director                        December 22, 1997
- ----------------------
Michael D. Marvin


/s/ William G. Nelson         Director                        December 22, 1997
- ----------------------
William G. Nelson


                                       35
<PAGE>   37
REPORT OF INDEPENDENT ACCOUNTANTS


     We have audited the consolidated financial statements and the financial
statement schedule of Project Software & Development, Inc. and its subsidiaries
listed in the index on page 31 of this Form 10-K. These financial statements and
financial statement schedule are the responsibility of the Company's management.
Our responsibility is to express an opinion on these financial statements and
the financial statement schedule based on our audits.

     We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatements. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

     In our opinion, the financial statements referred to above present fairly,
in all material respects, the consolidated financial position of Project
Software & Development, Inc. and its subsidiaries as of September 30, 1997 and
1996, and the consolidated results of their operations and their cash flows for
each of the three years in the period ended September 30, 1997 in conformity
with generally accepted accounting principles. In addition, in our opinion, the
financial statement schedule referred to above, when considered in relation to
the basic financial statements taken as a whole, present fairly, in all material
respects, the information required to be included therein.






Coopers & Lybrand L.L.P.


Boston, Massachusetts
November 7, 1997


                                       36
<PAGE>   38
                      PROJECT SOFTWARE & DEVELOPMENT, INC.
                           CONSOLIDATED BALANCE SHEETS



<TABLE>
<CAPTION>
                                            ASSETS                        SEPTEMBER 30,  SEPTEMBER 30,
                                                                               1997           1996
                                                                               ----           ----
                                                                         (IN THOUSANDS,EXCEPT SHARE DATA)
<S>                                                                       <C>            <C>
Current assets:
  Cash and cash equivalents                                                  $  25,964        $ 9,097
  Marketable securities                                                         38,299         36,798
  Accounts receivable, trade, less allowance
   for doubtful accounts of $2,286 in 1997 and
   $1,954 in 1996                                                               24,021         27,030
  Prepaid expenses                                                               1,877          1,410
  Other assets                                                                   1,244            748
  Deferred income taxes                                                          1,806            892
                                                                             ---------        -------
    Total current assets                                                        93,211         75,975
                                                                             ---------        -------

Property and equipment, net                                                      7,322          4,602
Computer software costs, net                                                        --            359
Goodwill, net                                                                    1,447          1,832
Deferred income taxes                                                              214            675
Other assets                                                                        45             33
                                                                             ---------        -------
    Total assets                                                             $ 102,239        $83,476
                                                                             =========        =======

                               LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
 Accounts payable                                                            $   9,809        $ 8,384
 Accrued compensation                                                            4,494          5,007
 Income taxes payable                                                            3,678            248
 Deferred revenue                                                                9,750          9,042
 Deferred income taxes                                                             394              5
                                                                             ---------        -------
   Total current liabilities                                                    28,125         22,686
                                                                             ---------        -------

Deferred income taxes                                                               12            168
Deferred rent                                                                       12             85
Deferred revenue                                                                   120            375

Commitments and contingencies

Preferred stock, $.01 par value;1,000,000 authorized,
 none issued and outstanding                                                        --             --
Common stock, $.01 par value;15,350,000 authorized;
issued and outstanding 9,856,474 and 9,702,579 for 1997 and 1996,
respectively                                                                        99             97
Additional paid-in capital                                                      48,163         45,324
Retained earnings                                                               26,108         14,538
Cumulative translation adjustment                                                 (629)            49
Net unrealized gain on marketable securities                                       229            154
                                                                             ---------        -------
    Total stockholders' equity                                                  73,970         60,162
                                                                             ---------        -------

    Total liabilities and stockholders' equity                               $ 102,239        $83,476
                                                                             =========        =======
</TABLE>


               The accompanying notes are an integral part of the
                       consolidated financial statements.


                                       37
<PAGE>   39
                      PROJECT SOFTWARE & DEVELOPMENT, INC.
                      CONSOLIDATED STATEMENTS OF OPERATIONS


<TABLE>
<CAPTION>
                                                            YEAR ENDED SEPTEMBER 30,
                                            ---------------------------------------------------
                                                 1997                1996               1995
                                                 ----                ----               ----

                                               (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
<S>                                         <C>                 <C>                 <C>
Revenues:
    Software                                $     50,393        $     43,382        $    30,054
    Support and services                          46,307              29,947             20,318
                                            ------------        ------------        -----------
             Total revenues                       96,700              73,329             50,372
                                            ------------        ------------        -----------

Cost of revenues:
    Software                                       2,547               3,106              2,713
    Support and services                          24,025              15,132             10,006
                                            ------------        ------------        -----------
             Total cost of revenues               26,572              18,238             12,719
                                            ------------        ------------        -----------

Gross margin                                      70,128              55,091             37,653

Operating expenses:
    Sales and marketing                           32,985              24,422             16,555
    Product development                           11,387               7,653              6,639
    General and administrative                     9,485               7,445              6,021
    Merger expenses                                   --                 965                 --
                                            ------------        ------------        -----------
             Total operating expenses             53,857              40,485             29,215
                                            ------------        ------------        -----------

Income from operations                            16,271              14,606              8,438

    Interest income                                2,409               1,971              1,104
    Interest (expense)                               (24)                (38)               (49)
    Other income (expense), net                     (529)                (42)              (136)
                                            ------------        ------------        -----------

Income before income taxes                        18,127              16,497              9,357

Provision for income taxes                         6,557               6,451              3,728
                                            ------------        ------------        -----------

Net income                                  $     11,570        $     10,046        $     5,629
                                            ============        ============        ===========

Net income per share                        $       1.15        $       1.00        $      0.64
                                            ------------        ------------        -----------

Weighted number of common and
common equivalent shares                      10,064,268          10,051,908          8,845,746
                                            ------------        ------------        -----------
</TABLE>


         The accompanying notes are an integral part of the consolidated
                             financial statements.


                                       38
<PAGE>   40
<TABLE>
<CAPTION>
                                    PROJECT SOFTWARE & DEVELOPMENT, INC
                                   CONSOLIDATED STATEMENTS OF CASH FLOWS

                                                                         YEAR ENDED SEPTEMBER 30,
                                                                 1997             1996               1995
                                                                 ----             ----               ----

                                                                           (IN THOUSANDS)
<S>                                                           <C>               <C>               <C>
 Cash flows from operating activities:
   Net income                                                $  11,570         $  10,046         $   5,629
   Adjustments to reconcile net income to net
     cash provided by operating activities:
     Depreciation and amortization                                3,358             2,662             2,391
     Loss on sale and disposal of property
       and equipment                                                131                17                42
     Amortization of discount on marketable securities              409               331               172
     Deferred rent                                                  (73)              (73)              (34)
     Deferred taxes                                                (238)             (908)             (735)
     Changes in operating assets and liabilities,
       net of effect of acquisitions:
       Accounts receivable                                        2,824           (12,935)           (4,871)
       Prepaid expenses                                            (480)              (90)             (519)
       Other assets                                              (1,164)              144                54
       Accounts payable                                           1,805             2,209             1,577
       Accrued compensation                                        (532)            1,361             2,522
       Income taxes payable                                       3,477              (347)             (227)
       Deferred revenue                                             627             2,374             2,613
                                                              ---------         ---------         ---------
 Net cash provided by operating activities                       21,714             4,791             8,614
                                                              ---------         ---------         ---------

 Cash flows from investing activities:
     Acquisitions of businesses, net of cash                         --            (1,837)               --
     Acquisitions of property and equipment                      (5,390)           (3,204)           (2,007)
     Proceeds from sale of property and equipment                    --                 6                 5
     Additions to computer software costs                            --            (1,084)              (83)
     Purchases of marketable securities                        (151,375)         (191,574)         (148,609)
     Sales of marketable securities                             149,540           190,552           112,484
                                                              ---------         ---------         ---------
Net cash used in investing activities                            (7,225)           (7,141)          (38,210)
                                                              ---------         ---------         ---------

 Cash flows from financing activities:
     Payments on leased equipment                                    --               (29)             (413)
   (Payments)/Borrowings on line of credit, net                      --              (325)              244
    (Payments)/ Borrowings on long-term notes, net                   --              (124)               35
     Proceeds from issuance of common stock,
       net of issuance costs                                         --                --            23,552
     Proceeds from exercise of stock options
       including related tax benefit                              2,841             2,600               915
                                                              ---------         ---------         ---------
 Net cash provided by financing activities                        2,841             2,122            24,333
                                                              ---------         ---------         ---------

 Effect of exchange rate changes on cash                           (463)              (21)                2
                                                              ---------         ---------         ---------

 Net increase/(decrease) in cash and cash equivalents            16,867              (249)           (5,261)

 Cash and cash equivalents, beginning of year                     9,097             9,346            14,607
                                                              ---------         ---------         ---------

 Cash and cash equivalents, end of year                       $  25,964         $   9,097         $   9,346
                                                              =========         =========         =========

           The accompanying notes are an integral part of the consolidated financial statements.


                                                     39
</TABLE>
<PAGE>   41
<TABLE>
<CAPTION>
                                                PROJECT SOFTWARE & DEVELOPMENT, INC.

                                           CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
                                        FOR THE YEARS ENDED SEPTEMBER 30, 1997, 1996 AND 1995


                                                                                                              Net
                                                                                                          Unrealized
                                       Common Stock         Additional      Accumulated     Cumulative     Gains on        Total
                                    Shares                    Paid-in        Earnings       Translation    Marketable  Stockholders'
(in thousands, except share data)   Issued       Amount       Capital        (Deficit)      Adjustment     Securities      Equity
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                               <C>            <C>        <C>             <C>            <C>            <C>           <C>
Balance at
    September 30, 1994 .....       8,273,207         $83      $18,271         ($1,137)       $109                       $17,326
  Issuance of common stock,
      net of issuance cost
      of $470 ..............       1,207,500          12       23,540                                                    23,552
  Stock options exercised
      and related tax benefit,
      employee stock purchases        86,005           1          914                                                       915
  Net income ...............                                                    5,629                                     5,629
  Translation adjustment ...                                                                   50                            50
  Net unrealized gain on
      marketable securities.                                                                                $72              72
- ------------------------------------------------------------------------------------------------------------------------------------
Balance at
    September 30, 1995 .....       9,566,712          96       42,725           4,492         159            72          47,544
  Stock options exercised
      and related tax benefit,
      employee stock purchases       135,837           1        2,599                                                     2,600
  Net income  ..............                                                   10,046                                    10,046
  Translation adjustment ...                                                                 (110)                         (110)
  Net unrealized gain on
      marketable securities.                                                                                 82              82
- ------------------------------------------------------------------------------------------------------------------------------------
Balance at
    September 30, 1996 .....       9,702,549          97       45,324          14,538          49           154          60,162
  Stock options exercised
      and related tax benefit,
      employee stock purchases       153,925           2        2,839                                                     2,841
  Net income  ..............                                                   11,570                                    11,570
  Translation adjustment ...                                                                 (678)                         (678)
  Net unrealized gain on
      marketable securities.                                                                                 75              75
- ------------------------------------------------------------------------------------------------------------------------------------
Balance at
    September 30, 1997 .....       9,856,474         $99      $48,163         $26,108       $(629)         $229         $73,970
- ------------------------------------------------------------------------------------------------------------------------------------


                        The accompanying notes are an integral part of the consolidated financial statements.


                                                                 40
</TABLE>



<PAGE>   42
                      PROJECT SOFTWARE & DEVELOPMENT, INC.


             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED



A.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES:

   Nature of Business

     The Company's primary business is the development, marketing, sales and
support of applications software used by business, government and other
organizations to improve the productivity of facilities, plants and production
equipment.

   Basis of Presentation

     The consolidated financial statements include the accounts of Project
Software & Development, Inc. ("PSDI") and its majority-owned subsidiaries
(collectively, the "Company"). All intercompany accounts and transactions have
been eliminated. Certain prior year financial statement items have been
reclassified to the current year's format.

   Income per Share

     Income per share is computed for each period based upon the weighted
average number of common shares outstanding and dilutive common stock
equivalents (using the treasury stock method). For purposes of this calculation,
stock options are considered common stock equivalents in periods in which they
have a dilutive effect. All share and per share data has been restated to
account for businesses acquired as pooling of interests. Fully diluted and
primary income per share data are the same for each period presented.

   Depreciation and Amortization

   Property and equipment are stated at cost.

     Depreciation is computed over the estimated useful lives of the assets as
follows:

<TABLE>
<CAPTION>
         Description                              Estimated Useful Life
         -----------                              ---------------------
<S>                                               <C>
         Computer equipment & software.........              3 years
         Vehicles..............................              3 years
         Furniture and fixtures................              5 years
</TABLE>

     Leasehold improvements are amortized on the straight-line method over the
shorter of their estimated useful life or term of the lease. Maintenance and
repairs are charged to expense as incurred and betterments are capitalized. Upon
retirement or sale, the cost of the assets disposed of and the related
accumulated depreciation are removed from the accounts and any resulting gain or
loss is included in the determination of net income.

   Goodwill

     The excess cost over net assets of acquired companies is being amortized
over five years using the straight-line method of amortization.


                                       41
<PAGE>   43
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED



   Computer Software Costs

     Computer software costs consist of internally developed and purchased or
licensed software. Development costs incurred in the research and development of
new software products and enhancements to existing products are expensed in the
period incurred unless they qualify for capitalization under Statement of
Financial Accounting Standards No. 86, "Accounting for the Cost of Computer
Software to Be Sold, Leased or Otherwise Marketed." These costs are amortized on
a straight-line basis over the estimated useful or market life of the software
(generally, one to two years). Amortization expense for 1997, 1996 and 1995 was
$359,000, $948,000 and $1,120,000, respectively. In fiscal 1996, the Company
changed the estimated useful life of its MAXIMO Enterprise product from three
years to 15 months to accurately reflect the lifecycles for new releases of this
product.

   Income Taxes

     In 1993, the Company adopted Statement of Financial Accounting Standards
No. 109, "Accounting for Income Taxes" (SFAS 109), which requires an asset and
liability approach for accounting and reporting for income taxes. SFAS 109 also
requires a valuation allowance against net deferred tax assets if, based upon
the available evidence, is more likely than not that some or all of the deferred
tax assets will not be realized. As permitted under SFAS 109, prior years'
financial statements were not restated. The adoption of SFAS 109 did not have a
material impact on the Company's financial position or results of operations.

     The Company has not provided for the U.S. income tax on earnings of its
foreign subsidiaries as it considers these earnings to be permanently
reinvested. At September 30, 1997, the undistributed earnings of foreign
subsidiaries were $2,112,000.

   Revenue Recognition

     The Company licenses its software products upon contract execution and
shipment, provided that no significant vendor obligations remain outstanding and
collection of the resulting receivable is deemed probable. Insignificant vendor
obligations, if any, remaining after contract execution and shipment are
accounted for either by deferring a pro rata portion of revenue for the
remaining tasks or by accruing the costs related to the remaining obligations.

     The revenue from maintenance contracts is recognized ratably over the term
of the agreement, generally one year. Revenues from services and system
implementations are recognized as the services are performed. Revenue from
hardware sales is recognized upon shipment. To date, the Company's warranty and
product return expenses have been immaterial.

   Deferred Revenue

     Deferred revenue includes revenues from fixed fee license agreements with
payment terms greater than one year and maintenance contracts billed in advance.


                                       42
<PAGE>   44
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


   Foreign Currency

     Assets and liabilities are translated at current exchange rates at the
balance sheet dates. The translation adjustments made on translation of the
balance sheet are recorded as a separate component of stockholders' equity.
Revenues and expenses are translated into U.S. dollars at average exchange
rates. Foreign currency transaction gains and losses are included in determining
net income. The Company recorded losses of $476,000, $142,000 and $117,000 for
1997, 1996, and 1995, respectively.

   Cash and Cash Equivalents

     The Company considers all highly liquid instruments purchased with
maturities of three months or less to be cash equivalents. Cash equivalents
consist primarily of money market funds, which are stated at cost, which
approximates market.

   Concentration of Credit Risk

     Financial instruments which potentially subject the Company to
concentration of credit risk consist primarily of temporary cash investments and
accounts receivables.

     The Company restricts investment of temporary cash investments to financial
institutions with high credit standing. The Company has not experienced any
losses on these investments to date. Credit risk on trade receivables is
minimized as a result of the diverse nature of the Company's customer base. The
Company has not experienced significant losses related to accounts receivable
from individual customers or groups of customers in a particular industry or
geographic area. Due to these factors, no additional credit risk beyond amounts
provided for collection losses is believed inherent in the Company's accounts
receivable.

   Marketable Securities

     In 1994, the Company adopted Statement of Financial Accounting Standards
No. 115, "Accounting for Certain Investments in Debt and Equity Securities"
(SFAS 115). The Company's marketable securities are classified as
available-for-sale and are stated at their fair market value. The fair market
value of marketable securities was determined based on quoted market prices.
Unrealized gains and losses on securities classified as available-for-sale are
reported as a separate component of stockholders' equity.

   Accounting Standards

     Statement of Financial Accounting Standards No. 128, "Earnings Per Share"
(SFAS 128) is effective for financial statements issued for periods ending after
December 15, 1997. SFAS 128 replaces APB Opinion No. 15, Earnings Per Share.
SFAS 128 simplifies the computation of EPS by replacing the presentation of
primary EPS with a presentation of basic EPS. It requires dual presentation of
basic and diluted EPS by entities with complex capital structures. The Company
will adopt SFAS 128 per the effective date for the periods ended after December
15, 1997. The adoption of SFAS 128 will not have a material impact on the
Company's financial position or results of operations.


                                       43
<PAGE>   45
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


     Statement of Financial Accounting Standards No. 130, "Reporting
Comprehensive Income" (SFAS 130) is effective for financial statements beginning
after December 15, 1997. SFAS 130 requires that changes in comprehensive income
be shown in a financial statement that is displayed with the same prominence as
other financial statements. The Company will adopt SFAS 130 beginning in the
first quarter of the fiscal year ended September 30, 1998.

     Statement of Financial Accounting Standards No. 131, "Disclosures about
Segments of an Enterprise and Related Information" (SFAS 131) is effective for
fiscal years beginning after December 15, 1997. This statement will change the
way companies report annual financial statements and requires them to report
selected segment information in their quarterly reports issued to shareholders.
It also requires entity-wide disclosures about the products and services an
entity provides, the material countries in which it holds assets and reports
revenues, and its major customers. The Company will adopt SFAS 131 in the fiscal
year ended September 30, 1998.

Use of estimates

     The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities and
disclosures of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the
reporting period. Actual results could differ from those estimates.

B.   INCOME TAXES:

     The components of income before income taxes consist of the following:

<TABLE>
<CAPTION>
                                                                      Year Ended September 30,
                                                              -------------------------------------
(in thousands)                                                  1997           1996           1995
                                                              -------        -------        -------
Income before income taxes:
<S>                                                           <C>            <C>            <C>
     United States ....................................       $16,098        $15,484        $ 8,240
     Foreign ..........................................         2,029          1,013          1,117
                                                              -------        -------        -------
                                                              $18,127        $16,497        $ 9,357
                                                              =======        =======        =======
</TABLE>

<TABLE>
<CAPTION>
                                                                        (Liability Method)
                                                              -------------------------------------
Current taxes:
<S>                                                             <C>            <C>            <C>
     Federal ..........................................         4,970          5,291          3,146
     State ............................................           843          1,075            765
     Foreign ..........................................           887            757            347
     Foreign withholding taxes ........................            77            233            206
                                                              -------        -------        -------
                                                              $ 6,777        $ 7,356        $ 4,464
                                                              =======        =======        =======
</TABLE>


                                       44
<PAGE>   46
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


<TABLE>
Deferred taxes:
<S>                                                                     <C>            <C>             <C>
     Federal......................................................           (235)          (382)           (561)
     State........................................................            (26)           (63)           (134)
     Foreign......................................................             41           (460)            (41)
                                                                        -----------    ----------      ----------
                                                                             (220)          (905)           (736)
                                                                         ---------     ----------      ----------
           Total..................................................       $  6,557       $  6,451        $  3,728
                                                                         ========       ==========      ========
</TABLE>

     The reconciliation of the Company's income tax provision to the statutory
federal tax rate is as follows:

<TABLE>
<CAPTION>
                                                                                 Year Ended September 30,
                                                                        -------------------------------------------

                                                                              1997          1996            1995
                                                                              ----          ----            ----

<S>                                                                     <C>                <C>            <C>
     Statutory federal tax rate...................................           35.0%         35.0%          34.0%
     FSC benefit..................................................           (1.3)         (1.5)             --
     State taxes, net of federal tax benefit......................            3.0           4.3            5.0
     Foreign withholding taxes....................................            0.4           1.4            0.4
     Incremental tax of foreign withholding.......................             --            --            0.5
     Non-deductible acquisition costs.............................             --           2.1              --
     Unbenefited net operating losses.............................             --          (0.3)           2.4
     Utilization of net operating loss carryforwards..............             --          (0.3)          (1.3)
     R&D credit...................................................           (0.7)           --           (1.1)
     Exempt interest..............................................           (1.4)         (1.0)          (0.4)
     Other........................................................            1.2          (0.6)           0.3
                                                                            --------      --------       -----
                                                                             36.2%         39.1%          39.8%
                                                                             =====         =====          =====
</TABLE>


                                       45
<PAGE>   47
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED



     The components of the deferred tax provision are:

<TABLE>
<CAPTION>
                                                                                 Year Ended September 30,
                                                                        -------------------------------------------

(in thousands)                                                                 1997                 1996
                                                                               ----                 ----
<S>                                                                            <C>                <C>
     Depreciation.................................................             $(340)             $   47
     Allowance for Doubtful Accounts..............................               (45)               (283)
     Software Capitalization......................................              (141)               (121)
     Deferred Revenue.............................................              (135)                 45
     Deferred Rent................................................                29                  23
     Deferred Merchandise.........................................                36                 (49)
     Package Design...............................................                (4)                  3
     Accrued Vacation.............................................                35                 (40)
     Net Operating Losses.........................................               585                (564)
     Translation Loss.............................................              (191)                 --
     Other........................................................               (49)                 34
                                                                                 ====              ======
                                                                               $(220)              $(905)
                                                                               ======              ======
</TABLE>

     The components of the deferred tax assets and liabilities are as follows:

<TABLE>
<CAPTION>
                                                                               Year Ended September 30,
                                                                             ---------------------------

(in thousands)                                                                 1997                1996
                                                                             -------             -------
<S>                                                                          <C>                 <C>
Deferred Tax Assets:
     Deferred Revenue.............................................           $   296             $   161
     Deferred Rent................................................                 4                  33
     Allowance for Doubtful Accounts..............................               678                 633
     Accrued Vacation.............................................                66                 101
     Depreciation.................................................               340                  --
     Package Design...............................................                59                  55
     Other Reserves...............................................                80                  20
     Goodwill.....................................................               118                  --
     Section 481 Cash to Accrual Adjustment.......................               188                  --
     Translation Loss.............................................               191                  --
     Net Operating Loss Carryforwards.............................                --                 585
     Valuation Allowance..........................................                --                 (21)
                                                                              ------              -------
                                                                              $2,020              $1,567
                                                                              ======              ======
</TABLE>


                                       46
<PAGE>   48
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED
<TABLE>
<S>                                                                          <C>               <C>
Deferred Tax Liabilities:
     Software Capitalization......................................                --             $   141
     Section 475 Account Receivable Adjustment....................           $   359                  --
     Other Liabilities............................................                47                  32
                                                                             -------           ---------
                                                                             $   406             $   173
                                                                             -------             -------
Net Deferred Tax Asset                                                       $ 1,614             $ 1,394
                                                                             =======             =======
</TABLE>

     The French tax authorities are examining the French income tax returns for
the fiscal years ended 1989 through 1991. The French tax authorities have
proposed an adjustment with which the Company is in disagreement and which it
has protested. Management does not believe that any additional tax liability for
such periods which might arise out of such examination would have a material
adverse effect on the results of operations or financial position of the
Company.

C.   ACQUISITIONS:

     On March 1, 1996, the Company acquired all of the outstanding common stock
of Maintenance Automation Corporation ("MAC"), a developer of PC-based
maintenance management software, in exchange for the issuance of 368,946 shares
of common stock. The transaction was accounted for as a pooling-of-interests.
Costs of the merger were $965,000. The Company's consolidated financial
statements for all periods presented were restated to include MAC. MAC's fiscal
year for financial reporting purposes was changed from December 31 to September
30 for the period ended September 30, 1995. MAC's results of operations for the
nine-month period ended September 30, 1995 has been included in the Company's
1995 results.

     The following is certain financial information for PSDI and MAC which is
included in the current combined financial statements:

<TABLE>
<CAPTION>
                                                Year Ended September 30,
                                               ------------------------

                                                  1996            1995
                                               ---------       ---------
<S>                                            <C>             <C>
Revenue:
    PSDI                                       $  66,789       $  46,293
    MAC                                            6,540           4,079
                                               ---------       ---------
        Combined                               $  73,329       $  50,372
                                               ---------       ---------

Net income (loss):
    PSDI                                       $  10,882       $   6,322
    MAC                                             (836)           (693)
                                               ---------       ---------
        Combined                               $  10,046       $   5,629
                                               ---------       ---------
</TABLE>


                                       47
<PAGE>   49
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


D.   LEASED EQUIPMENT OBLIGATION

     The Company acquired computer equipment and vehicles under capital lease
agreements which expired at various dates through December 31, 1996. The
capitalized cost of the leased equipment and vehicles was $0 and $199,000 with
related accumulated amortization of $0 and $183,000 at September 30, 1997 and
1996, respectively.

E.   MARKETABLE SECURITIES:

     Marketable equity and debt securities available for current operations are
classified in the balance sheet as current assets. It is the Company's intention
that all securities held at the balance sheet date will be sold within one year
based upon historical experience to date. Dividend and interest income,
including amortization of premium and discount arising at acquisition, are
included in other income. The unrealized holding gains and (losses) for the year
ended September 30, 1997 were $575,000 and $(500,000), respectively. The
unrealized holding gains and (losses) for the year ended September 30, 1996 were
$359,000 and $(275,000), respectively.

<TABLE>
<CAPTION>
                                                      Amortized              Fair Market
1997                                                    Cost                    Value
- ----                                              ---------------         ---------------
<S>                                               <C>                     <C>
   (in thousands)
U.S. Government securities                        $        17,017         $        17,591
Tax exempt municipal securities                            20,794                  20,708
                                                  ---------------         ---------------
                                                  $        37,811         $        38,299
                                                  ===============         ===============
</TABLE>

<TABLE>
<CAPTION>
                                                       Amortized              Fair Market
1996                                                     Cost                    Value
                                                  ---------------         ---------------
   (in thousands)
<S>                                               <C>                     <C>
U.S. Government securities                        $        17,000         $        17,412
Tax exempt municipal securities                            19,267                  19,186
Corporate debt securities                                     200                     200
                                                  ---------------         ---------------
                                                  $        36,467         $        36,798
                                                  ===============         ===============
</TABLE>


                                       48
<PAGE>   50
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


F.   PROPERTY AND EQUIPMENT:

     Property and equipment are stated at cost and consist of the following:

<TABLE>
<CAPTION>
                                                                               Year Ended September 30,
                                                                            ----------------------------

(in thousands)                                                                1997                1996
                                                                            --------            --------
<S>                                                                          <C>                <C>
Computer equipment and software...................................           $10,972            $  9,660
Vehicles..........................................................               367                 397
Furniture and fixtures............................................             4,899               3,372
Leasehold improvements............................................             3,415               1,980
                                                                            --------            --------
                                                                              19,653              15,409
Less accumulated depreciation and amortization....................           (12,331)            (10,807)
                                                                            --------            --------
                                                                            $  7,322            $  4,602
                                                                            ========            ========
</TABLE>

     Depreciation and amortization expense was $2,577,000, $1,588,000, and
$1,004,000 for 1997, 1996 and 1995, respectively.

G.   GOODWILL

     Goodwill represents the excess of the cost of acquired businesses over the
fair market value of their net tangible and identified intangible assets.
Goodwill is evaluated at each balance sheet date to determine whether any
potential impairment exists. The Company believes that no material impairment
exists at September 30, 1997.

     Goodwill is being amortized on the straight-line method over a period of
five years. Amortization expense was $421,000 and $268,000 for 1997 and 1996,
respectively.

H.   ACCRUED COMPENSATION:

     A summary of accrued compensation consists of the following:

<TABLE>
<CAPTION>
                                                                               Year Ended September 30,
                                                                             ---------------------------

(in thousands)                                                                1997                 1996
                                                                             -------              ------

<S>                                                                          <C>                  <C>
Accrued bonus.....................................................           $   683              $1,778
Accrued 401(k) Company contribution...............................               224                 133
Accrued payroll...................................................               396                 140
Accrued sales commissions.........................................             2,687               2,547
Accrued vacation pay..............................................               504                 409
                                                                             -------             -------
                                                                              $4,494              $5,007
                                                                             =======             =======
</TABLE>


                                       49
<PAGE>   51
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


I.   COMMITMENTS AND CONTINGENCIES:

     The Company leases its office facilities under operating lease agreements
which expire at various dates through September 30, 2006. The Company pays all
insurance, utilities, and pro rated portions of any increase in certain
operating expenses and real estate taxes. Rent expense under these leases
aggregated $3,780,000, $3,033,000, and $2,649,000 for 1997, 1996 and 1995,
respectively. The Company will be relocating its corporate headquarters in
December 1997.

     The operating leases provide for minimum aggregate future rentals as of
September 30, 1997 as follows:

<TABLE>
<CAPTION>
         (in thousands)
<S>                                                                                   <C>
           1998............................................................           $ 2,910
           1999............................................................             2,359
           2000............................................................             2,068
           2001............................................................             1,936
           2002 and thereafter.............................................             4,422
                                                                                      -------
                                                                                      $13,695
                                                                                      =======
</TABLE>

     At September 30, 1997, the Company is also obligated to pay $300,000 in
1998 under guaranteed royalty arrangements.

     The Company is not a party to any legal proceedings the outcome of which,
in the opinion of management, would have a material adverse effect on the
Company's results of operations or financial condition.

J.   EMPLOYEE BENEFITS:

   Cash or Deferred Plan

     The PSDI Cash or Deferred Plan (the "Plan") is a defined contribution plan
available to substantially all of PSDI's domestic employees. The Plan was
established in 1988 under Section 401(a) of the Internal Revenue Code. Under the
Plan, employees may make voluntary contributions based on a percentage of their
pretax earnings.

     Effective January 1, 1993, the Plan was amended to provide for both a
guaranteed and a discretionary contribution made by PSDI. Amounts charged to
expense for this Plan in 1997, 1996, and 1995 were $268,000, $40,000, and
$237,000, respectively.

   Incentive and Nonqualified Stock Option Plan

     On March 10, 1994, the Board of Directors of the Company adopted the 1994
Incentive and Nonqualified Stock Option Plan (the "Option Plan") that provided
for the grant of 900,000 nonqualified and incentive stock options to directors
and employees. On January 25, 1996, the


                                       50
<PAGE>   52
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


Board of Directors of the Company voted to increase the number of shares of
Common Stock that may be issued from 900,000 to 1,800,000. The exercise price of
Incentive Options must be at least equal to the fair market value on the date of
grant. The exercise price of Nonqualified Options must not be less than 85% of
the fair market value on the date of grant. These options vest in equal annual
installments over periods of two to four years, commencing on December 31, 1994.

     During the last quarter of 1997, the Company's Board of Directors approved
a stock repricing program for all stock options granted during the grant period
from August 1, 1996 through March 31, 1997 ("Grant Period"). Each group of stock
options covering two shares of the Company's Common Stock granted during this
period was replaced with one share of the Company's Common Stock. Each employee
had to elect to cancel all or none of the shares granted to each during the
Grant Period. The price of these stock options was determined as of the closing
of the stock market on July 31, 1997.

Stock option activity is summarized as follows:

<TABLE>
<CAPTION>
1995
- ----
<S>                                                          <C>                  <C>
Granted                                                      303,750              $ 15.50 - $18.00
Canceled                                                     (17,820)             $  5.67 - $18.00
Exercised                                                    (75,200)             $  5.67 - $ 6.33
Outstanding at September 30, 1995                            744,130              $  5.67 - $18.00
Exercisable at September 30, 1995                             70,450              $  5.67 - $ 6.33
Available for grant at September 30, 1995                     80,670

1996
- ----
Granted                                                      310,850              $ 23.75 - $31.00
Canceled                                                     (10,868)             $  5.67 - $31.00
Exercised                                                   (126,708)             $  5.67 - $18.00
Outstanding at September 30, 1996                            917,404              $  5.67 - $31.00
Exercisable at September 30, 1996                            167,812              $  5.67 - $18.00
Available for grant at September 30, 1996                    680,688

1997
- ----
Granted                                                      548,098              $ 21.125 - $ 41.13
Canceled                                                    (565,998)             $  5.667 - $ 42.63
Exercised                                                   (145,535)             $  5.667 - $ 23.75
Outstanding at September 30, 1997                            753,969              $  5.667 - $ 41.13
Exercisable at September 30, 1997                            259,788              $  5.667 - $ 31.00
Available for grant at September 30, 1997                    698,588
</TABLE>


                                       51
<PAGE>   53
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


The following table summarizes information about stock options outstanding at
September 30, 1997:
<TABLE>
<CAPTION>
                       Options Outstanding                                  Options Exercisable
- ---------------------------------------------------------------------  -------------------------------
                                        Weighted-Avg
                      Number            Remaining                       Number
Range of              Outstanding       Contractual    Weighted-Avg     Exercisable     Weighted-Avg
Exercise Prices       As of 9/30/97     Life (years)   Exercise Price   As of 9/30/97   Exercise Price
- ---------------       -------------     ------------   --------------   -------------   --------------

<S>                  <C>                <C>            <C>              <C>             <C>
$  5.67 -  6.33      220,050              5.0           $ 5.67             145,575         $  5.78
  15.50 - 23.75      445,069              8.5            20.47              86,134           18.87
  31.00 - 33.50       76,350              5.4            31.39              28,079           32.07
  41.13 - 42.63       12,500              4.6            41.19                   0            --
$  5.67 - 42.63      753,969              7.1           $17.63             259,788         $ 12.96
</TABLE>

     Statement of Financial Accounting Standards No. 123, "Accounting for
Stock-Based Compensation" (SFAS 123) encourages, but does not require,
recognition of compensation expense based on the fair value of employee
stock-based compensation instruments. The Company will not adopt the fair value
method of accounting for employee stock-based compensation but will instead
comply with the pro forma disclosure requirements. The fair value method of the
Company's stock options was estimated using the Black-Scholes option pricing
model. This model was developed for use in estimated fair value of traded
options that have no vesting restrictions and are fully transferable. This model
requires the input of highly subjective assumptions including the expected stock
price volatility. Because the Company's stock options have characteristics
significantly different from those of traded options, and because changes in the
subjective input assumptions can materially affect the fair value estimates, in
management's opinion, the existing model does not necessarily provide a reliable
single measure of the fair value of its stock options. The fair value of the
Company's stock options was estimated using the following weighted-average
assumptions:

<TABLE>
<CAPTION>
                                                      Year Ended September 30,
                                                    ----------------------------

                                                      1997                1996
                                                    -------             -------

<S>                                                 <C>                 <C>
Expected life (in years)...........................    3.78                3.00
Volatility.........................................      75%                 75%
Risk-free interest rate............................    6.10%               6.24%
Dividend yield.....................................       0%                  0%
</TABLE>


                                       52
<PAGE>   54
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


     The weighted average estimated fair value of stock options granted during
fiscal 1997 and 1996 was $13.18 and $16.41 per share, respectively. For pro
forma purposes, the estimated fair value of the Company's stock options is
amortized over the options' vesting period. The Company's pro forma information
is as follows:

<TABLE>
<CAPTION>
                                                    Year Ended September 30,
                                                --------------------------------
                                                    1997                  1996
                                                ----------            ----------

<S>                                             <C>                   <C>
Net income
     As reported ...................            $   11,570            $   10,046
     Pro forma .....................                10,443                 9,706
Net income per share
     As reported ...................            $     1.15            $     1.00
     Pro forma .....................                  1.04                  0.97
</TABLE>

     Because SFAS 123 is applicable only to options granted subsequent to
September 30, 1995, its pro forma effect will not be fully reflected until
approximately the year 2000. Under SFAS 123, the weighted-average estimated fair
value of purchase rights granted during fiscal 1997 and 1996 were $7.76 and
$13.23 per share, respectively.

   Employee Stock Purchase Plan

     On March 10, 1994, the Board of Directors of the Company adopted the 1994
Employee Stock Purchase Plan that provides for a maximum issuance of 225,000
shares of Common Stock for purchase by eligible employees at 85% of the lower of
the fair market value of the Company's Common Stock on either the first or last
day of the semi-annual offering period. No compensation expense is recorded in
connection with the plan. During fiscal year ended 1997, employees purchased
8,390 shares at a price of $32.73 and $16.47 for the offering periods ended
November 30, 1996 and May 31, 1997, respectively. Approximately 110 employees
participated in the plan during the fiscal year ended 1997.

K.   STOCKHOLDERS' EQUITY:

   Preferred Stock

     On March 11,1994, the issuance of up to 1,000,000 shares of preferred
stock, $0.01 par value was authorized. The Board of Directors has the authority
to issue the preferred stock in one or more series and to fix rights,
preferences, privileges and restrictions, including dividends, and the number of
shares constituting any series and the designation of such series.


                                       53
<PAGE>   55
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


L.   DEBT AND CREDIT AGREEMENTS:

   Bank Demand Loan

     The Company did not extend its $5,000,000 unsecured line of credit
agreement with Chase Manhattan Bank, N.A., which expired in March 1997.

     PSDI UK Limited has a line of credit agreement authorized to a limit of
pounds sterling 200,000, payable upon demand with interest at the bank's base
rate plus 2-1/4%. The line of credit is collateralized by all business assets of
PSDI UK Limited. There was no outstanding balance on the PSDI UK Limited line of
credit at September 30, 1997 and 1996.

M.   SUPPLEMENTAL CASH FLOW DISCLOSURES:

     Cash paid for interest and taxes were as follows:

<TABLE>
<CAPTION>
                                                                        Year Ended September 30,
                                                                  ---------------------------------

      (in thousands)                                               1997           1996        1995
                                                                  ------         ------      ------

<S>                                                               <C>            <C>         <C>
        Interest..............................................    $   24         $   38      $   49
        Income taxes..........................................     2,856          6,175       3,393
</TABLE>


     Acquisitions of businesses were as follows:
<TABLE>
<CAPTION>
                                                                        Year Ended September 30,
                                                                  ---------------------------------

      (in thousands)                                               1997           1996        1995
                                                                  ------         ------      ------

<S>                                                               <C>           <C>           <C>
        Fair value of assets acquired.........................       --         $ 2,729       $  --
        Fair value of liabilities assumed.....................       --             892          --
                                                                  ------       --------       -----
        Net cash payments.....................................       --         $ 1,837          --
                                                                  ------       --------       -----

</TABLE>


                                       54
<PAGE>   56
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


N.   GEOGRAPHIC DATA AND MAJOR CUSTOMERS:

     A summary of the Company's operations by geographical area was as follows:

<TABLE>
<CAPTION>
                                                         Year Ended September 30,
                                             -------------------------------------------------

(in thousands)                                 1997                1996                 1995
                                             --------            --------             --------
<S>                                          <C>                 <C>                  <C>
Revenues:
      The Americas
       US .......................            $ 54,348            $ 43,595             $ 31,032
       Canada ...................               5,121               2,089                1,615
       Export sales .............               3,906               3,091                2,307
       Intercompany revenues ....               8,291               8,676                5,878
                                             --------            --------             --------
                                             $ 63,375            $ 57,451             $ 40,832

       Europe ...................              28,063              20,224               13,138
       Asia/Pacific .............               5,262               4,330                2,280
       Consolidating eliminations              (8,291)             (8,676)              (5,878)
                                             --------            --------             --------
                                             $ 96,700            $ 73,329             $ 50,372
                                             --------            --------             --------

Income from operations:
   US ...........................              15,030              13,671                7,338
   Canada .......................                  65                  56                  361
   Europe .......................                 998                 756                  659
   Asia/Pacific .................                 178                 147                   19
   Consolidating eliminations ...                  --                 (24)                  61
                                             --------            --------             --------
                                             $ 16,271            $ 14,606             $  8,438
                                             --------            --------             --------


Cash and cash equivalents:
   US ...........................              17,579               3,657                6,764
   Canada .......................                 641                 151                  483
   Europe .......................               6,929               4,846                1,747
   Asia/Pacific .................                 815                 443                  352
                                             --------            --------             --------
                                             $ 25,964            $  9,097             $  9,346
                                             --------            --------             --------

Accounts receivable, net:
   US ...........................              14,755              13,940                8,939
   Canada .......................                 111                 498                  414
   Europe .......................               6,945              10,207                4,002
   Asia/Pacific .................               2,210               2,385                  567
                                             --------            --------             --------
                                             $ 24,021            $ 27,030             $ 13,922
                                             --------            --------             --------
</TABLE>


                                       55
<PAGE>   57
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - CONTINUED


<TABLE>
<S>                                          <C>                  <C>                 <C>
Identifiable assets:
   US ...........................              79,733              60,979               56,593
   Canada .......................                 782                 662                  922
   Europe .......................              17,606              18,828                6,398
   Asia/Pacific .................               4,118               3,005                1,045
   Consolidated eliminations ....                  --                   2                    2
                                             --------            --------             --------
                                             $102,239            $ 83,476             $ 64,960
                                             --------            --------             --------
</TABLE>


     The Company operates in one business segment: software business
applications. The Company has subsidiaries in foreign countries which sell the
Company's products and services in their respective geographic areas from which
the sales are made. Intercompany revenues primarily represent shipments of
software to international subsidiaries and are eliminated from consolidated
revenues. Income (loss) from operations excludes interest income, interest
expense, provision for income taxes and transaction gains and losses.

     No single customer accounted for 10% or more of total revenues in the years
ended September 30, 1997, 1996, and 1995.

O.   RELATED PARTY TRANSACTIONS:

     The Company leases its corporate headquarters pursuant to a 13 year lease
which expires on December 31, 1997, from a partnership in which the Founder and
Director of the Company has a 1.69% limited partnership interest. Rent payments
to the partnership for 1997, 1996, and 1995 totaled $1,510,000, $1,650,000 and
$1,480,000, respectively.


                                       56
<PAGE>   58
                      PROJECT SOFTWARE & DEVELOPMENT, INC.

                SCHEDULE VIII - VALUATION AND QUALIFYING ACCOUNTS


<TABLE>
<CAPTION>
                COL. A                     COL. B                    COL. C                 COL. D          COL. E
                ------                     ------         -----------------------------     ------          ------
                                                                  ADDITIONS
                                                          -----------------------------
                                         BALANCE AT       CHARGED TO                                        BALANCE
                                         BEGINNING        COSTS AND        CHARGED TO                       END OF
                                         OF PERIOD         EXPENSES      OTHER ACCOUNTS   DEDUCTIONS        PERIOD
                                         ----------       ----------     --------------   ----------        --------
<S>                                      <C>              <C>            <C>              <C>              <C>       
YEAR ENDED SEPTEMBER 30, 1997            $1,954,000       $4,383,185                      $4,050,719       $2,286,574
   Allowance for doubtful accounts                                                        
                                                                                          
YEAR ENDED SEPTEMBER 30, 1996            $1,346,000       $1,040,000                      $  432,000       $1,954,000
   Allowance for doubtful accounts                                                        
                                                                                          
YEAR ENDED SEPTEMBER 30, 1995                                                             
   Allowance for doubtful accounts       $  854,000       $1,409,000                      $  917,000       $1,346,000
</TABLE>
<PAGE>   59
                                  EXHIBIT INDEX

EXHIBIT
<TABLE>
<CAPTION>
NO.               DESCRIPTION                                                         PAGE
- -------           -----------                                                         ----

<S>      <C>                                                                          <C>
3.1      Amended and Restated Articles of Organization of the Company (included
         as Exhibit 3.3 to the Company's Registration Statement on Form S-1,
         Registration No. 33-76420, and incorporated herein by reference)

3.2      Restated By-Laws of the Company, as amended (included as Exhibit 3.2 to
         the Company's Annual Report on Form 10-K for the fiscal year ended
         September 30, 1996, commission File No. 0-23852) and incorporated
         herein by reference)

4.1      Specimen certificate for the Common Stock of the Company (included as
         Exhibit 4.1 to the Company's Registration Statement on Form S-1,
         Registration No. 33-76420, and incorporated herein by reference)

4.2      Article 4B of the Amended and Restated Articles of Organization of the
         Company (included as Exhibit 4.1 to the Company's Registration
         Statement on Form S-1, Registration No. 33-76420, and incorporated
         herein by reference)

9.1      1996 Daniels Voting Trust Agreement dated August 19, 1996 among Susan
         H. Daniels, Robert L. Daniels and Robert L. Daniels, as Trustee
         (included as Exhibit 9.1 to the Company's Annual Report on Form 10-K
         for the fiscal year ended September 30, 1996, and incorporated herein
         by reference)

10.1     1997 Executive Bonus Plan (included as Exhibit 10.1 to the Company's
         Quarterly Report on Form 10-Q for the quarter ended December 31, 1996,
         Commission File No. 0-23852 and incorporated herein by reference)

10.2     Amended and Restated 1994 Incentive and Nonqualified Stock Option Plan

10.3     Offer letter by and between the Company and David M. Sample dated
         January 30, 1997 (included as Exhibit 10.1 to the Company's Current
         Report on Form 8-K dated February 26, 1997, File No. 0-23852, and
         incorporated herein by reference)

10.4     1994 Employee Stock Purchase Plan

10.5     Agreement and Plan of Merger, dated as of March 1, 1996, by and among
         the Company, Toolbox Acquisition Corp., Maintenance Automation
         Corporation, Johnson Controls, Inc., Eli G. Katz, Phyllis S. Katz,
         Mitchell B. Knecht, Heidi D. Knecht, Nicholas E. Meola, Naomi R. Meola,
         Johnson Controls, Inc. and Eli G. Katz, as agent (included
</TABLE>
<PAGE>   60
<TABLE>
<S>      <C>
         as Exhibit 10.4 to the Company's Quarterly Report on Form 10-Q for the
         quarter ended March 31, 1996, File No. 0-23852, and incorporated herein
         by reference)

10.6     Escrow Agreement, dated as of March 1, 1996, by and among the Company,
         Toolbox Acquisition Corp., Maintenance Automation Corporation, Johnson
         Controls, Inc., Eli G. Katz, Phyllis S. Katz, Mitchell B. Knecht, Heidi
         D. Knecht, Nicholas E. Meola, Naomi R. Meola, Johnson Controls, Inc.
         and Eli G. Katz, as agent (included as Exhibit 10.5 to the Company's
         Quarterly Report on Form 10-Q for the quarter ended March 31, 1996,
         File No. 0-23852, and incorporated herein by reference)

10.7     Registration Rights Agreement, dated as of March 1, 1996, by and among
         the Company, Toolbox Acquisition Corp., Maintenance Automation
         Corporation, Johnson Controls, Inc., Eli G. Katz, Phyllis S. Katz,
         Mitchell B. Knecht, Heidi D. Knecht, Nicholas E. Meola, Naomi R. Meola,
         Johnson Controls, Inc. and Eli G. Katz, as agent (included as Exhibit
         10.6 to the Company's Quarterly Report on Form 10-Q for the quarter
         ended March 31, 1996, File No. 0-23852, and incorporated herein by
         reference)

10.8     Form of PSDI 1994 Authorized Value Added Reseller Agreement (included
         as Exhibit 10.22 to the Company's Registration Statement on Form S-1,
         Registration No. 33-76420, and incorporated herein by reference)

11.1     Statement re computation of per share earnings

21.1     Subsidiaries of the Company

23.1     Consent of Coopers & Lybrand L.L.P.

27.1     Financial Data Schedule

99.      Certain Factors - Certain factors concerning the Company dated December
         15, 1997 concerning certain cautionary statements of the Company to be
         taken into account in conjunction with the consideration and review of
         the Company's publicly-disseminated documents and oral statements
         (including oral statements made by others on behalf of the Company)
         that include forward-looking information.
</TABLE>


<PAGE>   1
                                                                    EXHIBIT 10.2

                      PROJECT SOFTWARE & DEVELOPMENT, INC.

               1994 INCENTIVE AND NONQUALIFIED STOCK OPTION PLAN
               -------------------------------------------------



SECTION 1.  PURPOSE

        This Amended and Restated 1994 Incentive and Nonqualified Stock Option
Plan (the "Plan") of Project Software & Development, Inc. (the "Company"), is
designed to provide additional incentive to executives and other key employees
of the Company, and any parent or subsidiary of the Company, and to certain
other individuals providing services to or acting as directors of the Company or
any such parent or subsidiary. The Company intends that this purpose will be
effected by the granting of incentive stock options ("Incentive Stock Options")
as defined in Section 422 of the Internal Revenue Code of 1986, as amended (the
"Code"), and nonqualified stock options ("Nonqualified Options") under the Plan
which afford such executives, key employees or other individuals an opportunity
to acquire or increase their proprietary interest in the Company through the
acquisition of shares of its Common Stock. The Company intends that Incentive
Stock Options issued under the Plan will qualify as "incentive stock options" as
defined in Section 422 of the Code and the terms of the Plan shall be
interpreted in accordance with this intention. As used in the Plan the terms
"parent" and "subsidiary" shall have the respective meanings set forth in
Section 424 of the Code.




<PAGE>   2


SECTION 2.  ADMINISTRATION

        2.1     THE COMMITTEE. The Plan shall be administered by a Committee
(the "Committee") consisting of at least two "Outside Directors." As used
herein, the term "Outside Director" means any director of the Company who (i) is
not an employee of the Company or of an "affiliated group," as such term is
defined in Section 1504(a) of the Code, which includes the Company (an
"Affiliate"), (ii) is not a former employee of the Company or any Affiliate who
is receiving compensation for prior services (other than benefits under a
tax-qualified retirement plan) during the Company's or any Affiliate's taxable
year, (iii) has not been an officer of the Company or any Affiliate and
(iv) does not receive remuneration from the Company or any Affiliate, either
directly or indirectly, in any capacity other than as a director. None of the
members of the Committee shall be an officer or other employee of the Company.
It is the intention of the Company that the Plan shall be administered by
"Non-Employee Directors" within the meaning of Rule 16b-3 under the Securities
Exchange Act of 1934 as amended (the "1934 Act"), but the authority and validity
of any act taken or not taken by the Committee shall not be affected if any
person administering the Plan is not a disinterested person. Except as
specifically reserved to the Board of Directors of the Company (the "Board")
under the terms of the Plan, the Committee shall have full and final authority
to operate, manage and administer the Plan on behalf of the Company. Action by
the Committee shall require the affirmative vote of a majority of all members
thereof.




                                       -2-



<PAGE>   3


        2.2     POWERS OF THE COMMITTEE. Subject to the terms and conditions of
the Plan, the Committee shall have the power:

                (a)     To determine from time to time the persons eligible to
        receive options and the options to be granted to such persons under the
        Plan and to prescribe the terms, conditions, restrictions, if any, and
        provisions (which need not be identical) of each option granted under
        the Plan to such persons;

                (b)     To construe and interpret the Plan and options granted
        thereunder and to establish, amend, and revoke rules and regulations for
        administration of the Plan. In this connection, the Committee may
        correct any defect or supply any omission, or reconcile any
        inconsistency in the Plan, or in any option agreement, in the manner and
        to the extent it shall deem necessary or expedient to make the Plan
        fully effective. All decisions and determinations by the Committee in
        the exercise of this power shall be final and binding upon the Company
        and optionees;

                (c)     To make, in its sole discretion, changes to any
        outstanding option granted under the Plan, including: (i) to reduce the
        exercise price, (ii) to accelerate the vesting schedule or (iii) to
        extend the expiration date; and

                (d)     Generally, to exercise such powers and to perform such
        acts as are deemed necessary or expedient to promote the best interests
        of the Company with respect to the Plan.






                                       -3-



<PAGE>   4


SECTION 3.  STOCK

        3.1     STOCK TO BE ISSUED. The stock subject to the options granted
under the Plan shall be shares of the Company's authorized but unissued common
stock, $.01 par value (the "Common Stock"), or shares of the Company's Common
Stock held in treasury. The total number of shares that may be issued pursuant
to options granted under the Plan shall not exceed an aggregate of 1,800,000
shares of Common Stock; provided, however, that the class and aggregate number
of shares which may be subject to options granted under the Plan shall be
subject to adjustment as provided in Section 8 hereof.

        3.2     EXPIRATION, CANCELLATION OR TERMINATION OF OPTION. Whenever any
outstanding option under the Plan expires, is cancelled or is otherwise
terminated (other than by exercise), the shares of Common Stock allocable to the
unexercised portion of such option may again be the subject of options under the
Plan, and shares of Common Stock issuable under options that expire, are
cancelled or are otherwise terminated shall not count against the limitation on
grants set forth in Section 3.3 hereof.

        3.3     LIMITATION ON GRANTS. In no event may any Plan participant be
granted options with respect to more than 150,000 shares of Common Stock in any
calendar year.

SECTION 4.  ELIGIBILITY

        4.1     PERSONS ELIGIBLE. Incentive Stock Options under the Plan may be
granted only to officers and other employees of the Company or any parent or
subsidiary of the Company. Nonqualified




                                       -4-



<PAGE>   5


Options may be granted to officers or other employees of the Company or any
parent or subsidiary of the Company, and to members of the Board and consultants
or other persons who render services to the Company or any such parent or
subsidiary (regardless of whether they are also employees), provided, however,
that options may be granted to members of the Board who are not employees of the
Company or any such parent or subsidiary ("Outside Directors") only as provided
in Section 4.4.

        4.2     GREATER-THAN-TEN-PERCENT STOCKHOLDERS. Except as may otherwise
be permitted by the Code or other applicable law or regulation, no Incentive
Stock Option shall be granted to an individual who, at the time the option is
granted, owns (including ownership attributed pursuant to Section 425 of the
Code) more than ten percent of the total combined voting power of all classes of
stock of the Company or any parent or subsidiary (a "greater-than-ten-percent
stockholder"), unless such Incentive Stock Option provides that (i) the purchase
price per share shall not be less than one hundred ten percent of the fair
market value of the Common Stock at the time such option is granted, and (ii)
that such option shall not be exercisable to any extent after the expiration of
five years from the date it is granted.

        4.3     MAXIMUM AGGREGATE FAIR MARKET VALUE. The aggregate fair market
value (determined at the time the option is granted) of the Common Stock with
respect to which Incentive Stock Options are exercisable for the first time by
any optionee during any calendar year (under the Plan and any other plans of the
Company or any parent or subsidiary for the issuance of incentive stock





                                       -5-



<PAGE>   6


options) shall not exceed $100,000 (or such greater amount as may from time to
time be permitted with respect to incentive stock options by the Code or any
other applicable law or regulation).

        4.4     OPTION GRANTS TO OUTSIDE DIRECTORS.

                (a)     GRANT OF OPTIONS UPON ELECTION TO BOARD. Each Outside
        Director joining the Board at or subsequent to the meeting of the
        Company's stockholders at which this Section 4.4(a) in this form is
        approved (the "Approval Meeting") shall automatically be granted, upon
        such Outside Director so joining the Board, an initial Nonqualified
        Option to purchase 12,000 shares of Common Stock. Such Nonqualified
        Option shall vest and become exercisable in three equal annual
        installments cumulatively beginning on the first anniversary of the date
        the option was granted.

                (b)     GRANT OF OPTIONS UPON RE-ELECTION TO BOARD OR
        CONTINUATION ON THE BOARD. Each Outside Director who is re-elected by
        the stockholders of the Company to the Board at or subsequent to the
        Approval Meeting shall automatically be granted, immediately following
        the meeting of stockholders at which such Outside Director is
        re-elected, a Nonqualified Option to purchase 4,000 shares of Common
        Stock. In addition, each Outside Director whose term of office does not
        expire at any annual meeting of stockholders or special meeting in lieu
        thereof subsequent to the Approval Meeting and who shall remain an
        Outside Director after such meeting shall automatically be granted,
        immediately following such meeting, a Nonqualified Option to purchase
        4,000 shares of




                                       -6-



<PAGE>   7


        Common Stock. Each Nonqualified Option described in this Section 4.4(b)
        shall vest and become exercisable in full on the last day of December in
        the year in which the Nonqualified Option was granted.

                (c)     PURCHASE PRICE. The purchase price per share of Common
        Stock under each Nonqualified Option granted pursuant to this Section
        4.4 shall be equal to the fair market value of the Common Stock on the
        date the Nonqualified Option is granted, such fair market value to be
        determined in accordance with the provisions of Section 6.3(b).

                (d)     EXPIRATION. Each Nonqualified Option granted to an
        Outside Director under this Section 4.4 shall expire on the fifth
        anniversary of the date of grant.

SECTION 5.  TERMINATION OF EMPLOYMENT OR DEATH OF OPTIONEE

        5.1     TERMINATION OF EMPLOYMENT. Except as may be otherwise expressly
provided herein, options shall terminate on the earlier of:

                (a)     the date of expiration thereof;

                (b)     immediately upon the termination of the optionee's
        employment with or performance of services for the Company (or any
        parent or subsidiary of the Company) by the Company (or any such parent
        or subsidiary) for cause (as determined by the Company or such parent or
        subsidiary); or

                (c)     thirty days after the date of termination of the
        optionee's employment with or performance of services for the Company
        (or any parent or subsidiary of the Company)




                                       -7-



<PAGE>   8


         by the Company (or any such parent or subsidiary) without
         cause or voluntarily by the optionee;

PROVIDED, HOWEVER, that Nonqualified Options granted to persons who are not
employees of the Company (or any parent or subsidiary of the Company) need not,
unless the Committee determines otherwise, be subject to the provisions set
forth in clauses (b) and (c) above.

        An employment relationship between the Company (or any parent or
subsidiary of the Company) and the optionee shall be deemed to exist during any
period in which the optionee is employed by the Company (or any such parent or
subsidiary). Whether authorized leave of absence, or absence on military or
government service, shall constitute termination of the employment relationship
between the Company (or any parent or subsidiary of the Company) and the
optionee shall be determined by the Committee at the time thereof.

        As used herein, "cause" shall mean (x) any material breach by the
optionee of any agreement to which the optionee and the Company (or any parent
or subsidiary of the Company) are both parties, (y) any act or omission to act
by the optionee which may have a material and adverse effect on the business of
the Company (or any such parent or subsidiary) or on the optionee's ability to
perform services for the Company (or any such parent or subsidiary), including,
without limitation, the commission of any crime (other than ordinary traffic
violations), or (z) any material misconduct or material neglect of duties by the
optionee in connection with the business or affairs of the Company (or any



                                       -8-



<PAGE>   9


such parent or subsidiary) or any affiliate of the Company (or any such parent
or subsidiary).

        5.2     DEATH OR RETIREMENT OF OPTIONEE. In the event of the death of
the holder of an option that is subject to clause (b) or (c) of Section 5.1
above prior to termination of the optionee's employment with or performance of
services for the Company (or any parent or subsidiary of the Company) and before
the date of expiration of such option, such option shall terminate on the
earlier of such date of expiration or one year following the date of such death.
After the death of the optionee, his executors, administrators or any person or
persons to whom his option may be transferred by will or by the laws of descent
and distribution, shall have the right, at any time prior to such termination,
to exercise the option to the extent the optionee was entitled to exercise such
option at the time of his death.

        If, before the date of the expiration of an option that is subject to
clause (b) or (c) of Section 5.1 above, the optionee shall be retired in good
standing from the Company for reasons of age or disability under the then
established rules of the Company, the option shall terminate on the earlier of
such date of expiration or ninety (90) days after the date of such retirement.
In the event of such retirement, the optionee shall have the right prior to the
termination of such option to exercise the option to the extent to which he was
entitled to exercise such option immediately prior to such retirement.

SECTION 6.  TERMS OF THE OPTION AGREEMENTS



                                       -9-



<PAGE>   10


        Each option agreement shall be in writing and shall contain such terms,
conditions, restrictions, if any, and provisions as the Committee shall from
time to time deem appropriate. Such provisions or conditions may include,
without limitation, restrictions on transfer, repurchase rights, or such other
provisions as shall be determined by the Committee; PROVIDED, HOWEVER, THAT such
additional provisions shall not be inconsistent with any other term or condition
of the Plan and such additional provisions shall not cause any Incentive Stock
Option granted under the Plan to fail to qualify as an incentive option within
the meaning of Section 422 of the Code. The shares of stock issuable upon
exercise of an option by any executive officer, director or beneficial owner of
more than ten percent of the Common Stock of the Company may not be sold or
transferred (except that such shares may be issued upon exercise of such option)
by such officer, director or beneficial owner for a period of six months
following the grant of such option.

        Option agreements need not be identical, but each option agreement by
appropriate language shall include the substance of all of the following
provisions:

        6.1     EXPIRATION OF OPTION. Notwithstanding any other provision of the
Plan or of any option agreement, each option shall expire on the date specified
in the option agreement, which date shall not, in the case of an Incentive Stock
Option, be later than the tenth anniversary (fifth anniversary in the case of a
greater-than-ten-percent stockholder) of the date on which the option was
granted or as specified in Section 5 of this Plan.




                                      -10-



<PAGE>   11


        6.2     EXERCISE. Each option may be exercised, so long as it is valid
and outstanding, from time to time in part or as a whole, subject to any
limitations with respect to the number of shares for which the option may be
exercised at a particular time and to such other conditions as the Committee in
its discretion may specify upon granting the option.

        6.3     PURCHASE PRICE. The purchase price per share under each option
shall be determined by the Committee at the time the option is granted;
provided, however, that the option price of any Incentive Stock Option shall
not, unless otherwise permitted by the Code or other applicable law or
regulation, be less than the fair market value of the Common Stock on the date
the option is granted (110% of the fair market value in the case of a
greater-than-ten-percent stockholder) and the option price of any Nonqualified
Option shall not be less than 85% of the fair market value of the Common Stock
on the date the option is granted. For the purpose of the Plan the fair market
value of the Common Stock shall be (i) in the case of the Nonqualified Options
granted to Outside Directors in connection with the Company's initial public
offering, the initial public offering price and (ii) in all other cases, the
closing price per share on the date of grant of the option as reported by a
nationally recognized stock exchange, or, if the Common Stock is not listed on
such an exchange, as reported by the National Association of Securities Dealers
Automated Quotation System ("Nasdaq") National Market System or, if the Common
Stock is not listed on the Nasdaq National Market System, the mean of the bid
and asked prices per share on the




                                      -11-



<PAGE>   12


date of grant of the option or, if the Common Stock is not traded
over-the-counter, the fair market value as determined by the Committee.

        6.4     TRANSFERABILITY OF OPTIONS. Options shall not be transferable by
the optionee otherwise than by will or under the laws of descent and
distribution, and shall be exercisable, during his lifetime, only by the
optionee.

        6.5     RIGHTS OF OPTIONEES. No optionee shall be deemed for any purpose
to be the owner of any shares of Common Stock subject to any option unless and
until the option shall have been exercised pursuant to the terms thereof, and
the Company shall have issued and delivered certificates representing such
shares to the optionee.

        6.6     CERTAIN RIGHTS OF THE COMPANY. The Committee may in its
discretion provide upon the grant of any option hereunder that the Company shall
have an option to repurchase upon such terms and conditions as determined by the
Committee all or any number of shares purchased upon exercise of such option or
a right of first refusal in connection with subsequent transfer of any or all of
such shares. The repurchase price per share payable by the Company shall be such
amount or be determined by such formula as is fixed by the Committee at the time
the option for the shares subject to repurchase is granted. In the event the
Committee shall grant options subject to the Company's repurchase option or
right of first refusal, the certificates representing the shares purchased
pursuant to such option shall





                                      -12-



<PAGE>   13


carry a legend satisfactory to counsel for the Company referring to the
Company's repurchase option or right of first refusal.

        6.7     "LOCKUP" AGREEMENT. The Committee may in its discretion specify
upon granting an option that upon request of the Company or the underwriters
managing any underwritten offering of the Company's securities, the optionee
shall agree in writing that for a period of time (not to exceed 180 days) from
the effective date of any registration of securities of the Company, the
optionee will not sell, make any short sale of, loan, grant any option for the
purchase of, or otherwise dispose of any shares issued pursuant to the exercise
of such option, without the prior written consent of the Company or such
underwriters, as the case may be.

SECTION 7.  METHOD OF EXERCISE; PAYMENT OF PURCHASE PRICE

        7.1     METHOD OF EXERCISE. Any option granted under the Plan may be
exercised by the optionee by delivering to the Company on any business day a
written notice specifying the number of shares of Common Stock the optionee then
desires to purchase and specifying the address to which the certificates for
such shares are to be mailed (the "Notice"), accompanied by payment for such
shares.

        7.2     PAYMENT OF PURCHASE PRICE. Payment for the shares of Common
Stock purchased pursuant to the exercise of an option shall be made either by
(i) cash or check equal to the option price for the number of shares specified
in the Notice, or (ii) with the consent of the Committee, other shares of Common



                                      -13-



<PAGE>   14


Stock which (a) either have been owned by the optionee for more than six (6)
months on the date of surrender or were not acquired, directly or indirectly,
from the Company, and (b) have a fair market value on the date of surrender not
greater than the aggregate option price of the shares as to which such option
shall be exercised, (iii) with the consent of the Committee, delivery of such
documentation as the Committee and the broker, if applicable, shall require to
effect an exercise of the option and delivery to the Company of the sale or loan
proceeds required to pay the option price, (iv) with the consent of the
Committee, such other consideration which is acceptable to the Committee and
which has a fair market value equal to the option price of such shares, or (v)
with the consent of the Committee, a combination of (i), (ii), (iii), (iv)
and/or (v). For the purpose of the preceding sentence, the fair market value per
share of Common Stock so delivered to the Company shall be determined in the
manner specified in Section 6.3. As promptly as practicable after receipt of the
Notice and accompanying payment, the Company shall deliver to the optionee
certificates for the number of shares with respect to which such option has been
so exercised, issued in the optionee's name; provided, however, that such
delivery shall be deemed effected for all purposes when the Company or a stock
transfer agent of the Company shall have deposited such certificates in the
United States mail, addressed to the optionee, at the address specified in the
Notice.



                                      -14-



<PAGE>   15


SECTION 8.  CHANGES IN COMPANY'S CAPITAL STRUCTURE

        8.1     RIGHTS OF COMPANY. The existence of outstanding options shall
not affect in any way the right or power of the Company or its stockholders to
make or authorize, without limitation, any or all adjustments,
recapitalizations, reorganizations or other changes in the Company's capital
structure or its business, or any merger or consolidation of the Company, or any
issue of Common Stock, or any issue of bonds, debentures, preferred or prior
preference stock or other capital stock ahead of or affecting the Common Stock
or the rights thereof, or the dissolution or liquidation of the Company, or any
sale or transfer of all or any part of its assets or business, or any other
corporate act or proceeding, whether of a similar character or otherwise.

        8.2     RECAPITALIZATIONS, STOCK SPLITS AND DIVIDENDS. If the Company
shall effect a subdivision or consolidation of shares or other capital
readjustment, the payment of a stock dividend, or other increase or reduction of
the number of shares of the Common Stock outstanding, in any such case without
receiving compensation therefor in money, services or property, then (i) the
number, class, and price per share of shares of stock subject to outstanding
options hereunder shall be appropriately adjusted in such a manner as to entitle
an optionee to receive upon exercise of an option, for the same aggregate cash
consideration, the same total number and class of shares as he would have
received as a result of the event requiring the adjustment had he exercised his
option in full immediately prior




                                      -15-



<PAGE>   16


to such event; (ii) the number and class of shares with respect to which options
may be granted under the Plan; and (iii) the number and class of shares set
forth in Sections 3.3 and 4.4 shall be adjusted by substituting for the total
number of shares of Common Stock then reserved for issuance under the Plan that
number and class of shares of stock that the owner of an equal number of
outstanding shares of Common Stock immediately prior to the event requiring
adjustment would own as the result of such event.

        8.3     MERGER WITHOUT CHANGE OF CONTROL. After a merger of one or more
corporations with or into the Company or after a consolidation of the Company
and one or more corporations in which the stockholders of the Company
immediately prior to such merger or consolidation own after such merger or
consolidation shares representing at least fifty percent (50%) of the voting
power of the Company or the surviving or resulting corporation, as the case may
be, each holder of an outstanding option shall, at no additional cost, be
entitled upon exercise of such option to receive in lieu of the shares of Common
Stock as to which such option was exercisable immediately prior to such event,
the number and class of shares of stock or other securities, cash or property
(including, without limitation, shares of stock or other securities of another
corporation or Common Stock) to which such holder would have been entitled
pursuant to the terms of the agreement of merger or consolidation if,
immediately prior to such merger or consolidation, such holder had been the
holder of


                                      -16-



<PAGE>   17


record of a number of shares of Common Stock equal to the number of shares for
which such option shall be so exercised.

        8.4     CHANGE OF CONTROL.

                (a)     Upon the occurrence of a Change of Control (as defined
below) the time for exercise of each unvested installment of any then
outstanding option shall be accelerated, such that:

                        (i)     immediately upon such Change of Control,
twenty-five percent (25%) of any such unvested installment shall be exercisable;

                        (ii)    on the date that is nine months after such
Change in Control, one third (33 1/3%) of any installment of such option that
has not yet vested in accordance with its original terms or by virtue of this
Section 8.4 shall become exercisable;

                        (iii)   on the date that is eighteen months after such
Change in Control, fifty percent (50%) of any installment of such option that
has not yet vested in accordance with its original terms or by virtue of this
Section 8.4 shall become exercisable; and

                        (iv)    on the second anniversary of such Change in
Control, any remaining installment of such option that has not yet vested in
accordance with its original terms or by virtue of this Section 8.4 shall become
exercisable.

                                The foregoing clauses (i) through (iv) are
intended to provide for vesting that is additive to, and not in lieu of, the
vesting schedule originally provided in any option outstanding at the time of a
Change in Control, and, except to




                                      -17-



<PAGE>   18


the extent accelerated by such clauses, each such option shall continue to vest
in accordance with its original terms.

                (b)     If the Company is merged with or into or consolidated
with another corporation, other than a merger or consolidation which would
result in the voting securities of the Company outstanding immediately prior
thereto continuing to represent (either by remaining outstanding or by being
converted into voting securities of the surviving entity) more than fifty
percent (50%) of the combined voting power of the voting securities of the
Company or such surviving entity outstanding immediately after such merger or
consolidation; or if the Company is liquidated, or sells or otherwise disposes
of substantially all of its assets to another corporation while unexercised
options remain outstanding under the Plan, then either in such event:

                        (i)     subject to the provisions of clause (iii) below,
after the effective date of such merger, consolidation, liquidation, sale or
disposition, as the case may be, each holder of an outstanding option shall be
entitled, upon exercise of such option, to receive, in lieu of the shares of
Common Stock as to which such option was exercisable immediately prior to such
event, the number and class of shares of stock or other securities, cash or
property (including, without limitation, shares of stock or other securities of
another corporation or common stock) to which such holder would have been
entitled pursuant to the terms of the merger, consolidation, liquidation, sale
or disposition if, immediately prior to such event, such




                                      -18-



<PAGE>   19


holder had been the holder of a number of shares of Common Stock equal to the
number of shares as to which such option shall be so exercised;

                        (ii)    the Committee may accelerate the time for
exercise of some or all unexercised and unexpired options so that from and after
a date prior to the effective date of such merger, consolidation, liquidation,
sale or disposition, as the case may be, specified by the Committee such
accelerated options shall be exercisable in full; or

                        (iii)   all outstanding options may be cancelled by the
Committee as of the effective date of any such merger, consolidation,
liquidation, sale or disposition provided that (x) notice of such cancellation
shall be given to each holder of an option and (y) each holder of an option
shall have the right to exercise such option to the extent that the same is then
exercisable or, if the Committee shall have accelerated the time for exercise of
all unexercised and unexpired options, in full during the 10-day period
preceding the effective date of such merger, consolidation, liquidation, sale or
disposition.

                (c)     If, within two years following a Change in Control, the
employment of any optionee who immediately prior to such Change in Control was
employed by the Company in a capacity designated by the Board of Directors of
the Company as that of an "executive officer" within the meaning of Rule
16a-1(f) promulgated under the 1934 Act (each such optionee being hereafter
referred to as a "Designated Executive") shall be terminated by the Company
other than for cause, or shall be




                                      -19-



<PAGE>   20


terminated by the Designated Executive for good reason, then in such event all
unvested, unexercised and unexpired options held by such Designated Executive at
the date of such termination shall thereupon immediately become exercisable in
full. For purposes of this paragraph, "good reason" for termination by a
Designated Executive of his employment shall be deemed to have existed only if
(i) within two years after a Change in Control, the Company, or any successor
entity then employing the Designated Executive, shall materially diminish the
responsibilities and authority of the Designated Executive or, shall materially
reduce the rate of compensation of the Designated Executive (including by way of
a change in the method of determining the eligibility of such Designated
Executive to earn bonus or incentive compensation), in either case as compared
with his responsibilities and authority or rate of compensation, as the case may
be, in effect immediately prior to such Change in Control, and (ii) within
thirty (30) days following such diminution or reduction the Designated Executive
shall resign from his employment by the Company or such successor entity.

                (d)     "Change of Control" shall mean the occurrence of any one
of the following events:

                        (i)     any "person" (as such term is used in Sections
13(d) and 14(d)(2) of the 1934 Act) becomes a "beneficial owner" (as such term
is defined in Rule 13d-3 promulgated under the 1934 Act) (other than the
Company, any trustee or other fiduciary holding securities under an employee
benefit plan of the Company, or any corporation owned, directly





                                      -20-



<PAGE>   21
or indirectly, by the stockholders of the Company in substantially the same
proportions as their ownership of stock of the Company), directly or indirectly,
of securities of the Company representing fifty percent (50%) or more of the
combined voting power of the Company's then outstanding securities; or

                        (ii)    persons who, as of March 1, 1997, constituted
the Company's Board (the "Incumbent Board") cease for any reason, including,
without limitation, as a result of a tender offer, proxy contest, merger or
similar transaction, to constitute at least a majority of the Board, provided
that any person becoming a director of the Company subsequent to March 1, 1997
whose election was approved by, or who was nominated with the approval of, at
least a majority of the directors then comprising the Incumbent Board shall, for
purposes of this Plan, be considered a member of the Incumbent Board; or

                        (iii)   the stockholders of the Company approve a merger
or consolidation of the Company with any other corporation or other entity,
other than a merger or consolidation which would result in the voting securities
of the Company outstanding immediately prior thereto continuing to represent
(either by remaining outstanding or by being converted into voting securities of
the surviving entity) more than fifty percent (50%) of the combined voting power
of the voting securities of the Company or such surviving entity outstanding
immediately after such merger or consolidation; or

                        (iv)    the stockholders of the Company approve a plan
of complete liquidation of the Company or an agreement for




                                      -21-



<PAGE>   22


the sale or disposition by the Company of all or substantially all of the
Company's assets.

        8.5     ADJUSTMENTS TO COMMON STOCK SUBJECT TO OPTIONS. Except as
hereinbefore expressly provided, the issue by the Company of shares of stock of
any class, or securities convertible into shares of stock of any class, for cash
or property, or for labor or services, either upon direct sale or upon the
exercise of rights or warrants to subscribe therefor, or upon conversion of
shares or obligations of the Company convertible into such shares or other
securities, shall not affect, and no adjustment by reason thereof shall be made
with respect to, the number or price of shares of Common Stock then subject to
outstanding options.

        8.6     MISCELLANEOUS. Adjustments under this Section 8 shall be
determined by the Committee, and such determinations shall be conclusive. No
fractional shares of Common Stock shall be issued under the Plan on account of
any adjustment specified above.

SECTION 9.  GENERAL RESTRICTIONS

        9.1     INVESTMENT REPRESENTATIONS. The Company may require any person
to whom an option is granted, as a condition of exercising such option, to give
written assurances in substance and form satisfactory to the Company to the
effect that such person is acquiring the Common Stock subject to the option for
his own account for investment and not with any present intention of selling or
otherwise distributing the same, and to such other effects as the Company deems
necessary or appropriate in order to comply with federal and applicable state
securities laws.




                                      -22-



<PAGE>   23


        9.2     COMPLIANCE WITH SECURITIES LAWS. The Company shall not be
required to sell or issue any shares under any option if the issuance of such
shares shall constitute a violation by the optionee or by the Company of any
provision of any law or regulation of any governmental authority. In addition,
in connection with the Securities Act of 1933, as now in effect or hereafter
amended (the "Act"), upon exercise of any option, the Company shall not be
required to issue such shares unless the Committee has received evidence
satisfactory to it to the effect that the holder of such option will not
transfer such shares except pursuant to a registration statement in effect under
such Act or unless an opinion of counsel satisfactory to the Company has been
received by the Company to the effect that such registration is not required.
Any determination in this connection by the Committee shall be final, binding
and conclusive. In the event the shares issuable on exercise of an option are
not registered under the Act, the Company may imprint upon any certificate
representing shares so issued the following legend or any other legend which
counsel for the Company considers necessary or advisable to comply with the Act
and with applicable state securities laws:

                The shares of stock represented by this
                certificate have not been registered under
                the Securities Act of 1933 or under the
                securities laws of any State and may not be
                pledged, hypothecated, sold or otherwise
                transferred except upon such registration or
                upon receipt by the Corporation of an
                opinion of counsel satisfactory to the
                Corporation, in form and substance
                satisfactory to the Corporation, that
                registration is not required for such sale
                or transfer.


                                      -23-



<PAGE>   24


        The Company may, but shall in no event be obligated to, register any
securities covered hereby pursuant to the Act; and in the event any shares are
so registered the Company may remove any legend on certificates representing
such shares. The Company shall not be obligated to take any other affirmative
action in order to cause the exercise of an option or the issuance of shares
pursuant thereto to comply with any law or regulation of any governmental
authority.

        9.3     EMPLOYMENT OBLIGATION. The granting of any option shall not
impose upon the Company (or any parent or subsidiary of the Company) any
obligation to employ or continue to employ any optionee; and the right of the
Company (or any such parent or subsidiary) to terminate the employment of any
officer or other employee shall not be diminished or affected by reason of the
fact that an option has been granted to him/her.

        9.4     WITHHOLDING TAX. Whenever under the Plan shares of Common Stock
are to be delivered upon exercise of an option, the Company shall be entitled to
require as a condition of delivery that the optionee remit an amount sufficient
to satisfy all federal, state and other governmental withholding tax
requirements related thereto.

SECTION 10.  AMENDMENT OR TERMINATION OF THE PLAN

        The Board of Directors may modify, revise or terminate this Plan at any
time and from time to time, except that (i) the class of persons eligible to
receive options and the aggregate number




                                      -24-



<PAGE>   25


of shares issuable pursuant to this Plan shall not be changed or increased,
other than by operation of Section 8 hereof, without the consent of the
stockholders of the Company and (ii) the provisions of Section 4.4 shall not be
amended more than once every six (6) months, other than to comport with changes
in the Code, the Employee Retirement Income Security Act of 1974, or the rules
thereunder.

SECTION 11.  NONEXCLUSIVITY OF THE PLAN

        Neither the adoption of the Plan by the Board of Directors nor the
submission of the Plan to the stockholders of the Company for approval shall be
construed as creating any limitations on the power of the Board of Directors to
adopt such other incentive arrangements as it may deem desirable, including,
without limitation, the granting of stock options otherwise than under the Plan,
and such arrangements may be either applicable generally or only in specific
cases.

SECTION 12.  EFFECTIVE DATE AND DURATION OF PLAN

        The Plan shall become effective upon its adoption by the Board of
Directors. No option may be granted under the Plan after the tenth anniversary
of the effective date. The Plan shall terminate (i) when the total amount of
Common Stock with respect to which options may be granted shall have been issued
upon the exercise of options or (ii) by action of the Board of Directors
pursuant to Section 10 hereof, whichever shall first occur. 

                                * * * * * * * *


                                      -25-


<PAGE>   1
                                                                    EXHIBIT 10.4

                      PROJECT SOFTWARE & DEVELOPMENT, INC.
                        1994 EMPLOYEE STOCK PURCHASE PLAN


        1.      PURPOSE.

        The Project Software & Development, Inc. 1994 Employee Stock Purchase
Plan (the "Plan") is intended to provide a method whereby employees of Project
Software and Development, Inc. (the "Company") will have an opportunity to
acquire an ownership interest (or increase an existing ownership interest) in
the Company through the purchase of shares of the Common Stock of the Company.
It is the intention of the Company that the Plan qualify as an "employee stock
purchase plan" under Section 423 of the Internal Revenue Code of 1986, as
amended (the "Code"). The provisions of the Plan shall, accordingly, be
construed so as to extend and limit participation in a manner consistent with
the requirements of that section of the Code.

        2.      DEFINITIONS.

                (a)     "Compensation" means, for the purpose of any Offering
pursuant to this Plan, base pay in effect as of the Offering Commencement Date
(as hereinafter defined). Compensation shall not include any deferred
compensation other than contributions by an individual through a salary
reduction agreement to a cash or deferred plan pursuant to Section 401(k) of the
Code or to a cafeteria plan pursuant to Section 125 of the Code.

                (b)     "Board" means the Board of Directors of the Company.

                (c)     "Committee" means the Compensation Committee of the
Board.

                (d)     "Common Stock" means the common stock, $.01 par value
per share, of the Company.

                (e)     "Company" shall also include any Parent or Subsidiary of
Project Software & Development, Inc. designated by the Board, unless the context
otherwise requires.

                (f)     "Employee" means any person who is customarily employed
at least 20 hours per week and more than five months in a calendar year by the
Company.

                (g)     "Parent" shall mean any present or future corporation
which is or would constitute a "parent corporation" as that term is defined in
Section 424 of the Code.




<PAGE>   2


                (h)     "Subsidiary" shall mean any present or future
corporation which is or would constitute a "subsidiary corporation" as that term
is defined in Section 424 of the Code.

        3.      ELIGIBILITY.

                (a)     Participation in the Plan is completely voluntary.
Participation in any one or more of the offerings under the Plan shall neither
limit, nor require, participation in any other offering.

                (b)     Each employee shall be eligible to participate in the
Plan on the first Offering Commencement Date, as hereafter defined, following
the completion of three (3) full calendar months of continuous service with the
Company. Notwithstanding the foregoing, no employee shall be granted an option
under the Plan:

                        (i)     if, immediately after the grant, such employee
would own stock, and/or hold outstanding options to purchase stock, possessing
5% or more of the total combined voting power or value of all classes of stock
of the Company or any Parent or Subsidiary; for purposes of this Paragraph the
rules of Section 424(d) of the Code shall apply in determining stock ownership
of any employee; or

                        (ii)    which permits his rights to purchase stock under
all Section 423 employee stock purchase plans of the Company and any Parent or
Subsidiary to exceed $25,000 of the fair market value of the stock (determined
at the time such option is granted) for each calendar year in which such option
is outstanding; for purposes of this Paragraph, the rules of Section 423(b)(8)
of the Code shall apply.

        4.      OFFERING DATES.

                The right to purchase stock hereunder shall be made available by
a series of six-month offerings (the "Offering" or "Offerings") to employees
eligible in accordance with Paragraph 3 hereof. The Committee will, in its
discretion, determine the applicable date of commencement ("Offering
Commencement Date") and termination date ("Offering Termination Date") for each
Offering. Participation in any one or more of the Offerings under the Plan shall
neither limit, nor require, participation in any other Offering.

        5.      PARTICIPATION.

                Any eligible employee may become a participant by completing a
payroll deduction authorization form provided by the Company and filing it with
the office of the Company's Treasurer 20 days prior to an applicable Offering
Commencement Date, as



                                       -2-


<PAGE>   3


determined by the Committee pursuant to Paragraph 4. A participant who obtains
shares of Common Stock in one Offering will be deemed to have elected to
participate in each subsequent Offering, provided such participant is eligible
to participate during each such subsequent Offering and provided that such
participant has not specifically elected not to participate in such subsequent
Offering. Such participant will also be deemed to have authorized the same
payroll deductions under Paragraph 6 hereof for each such subsequent Offering as
in the immediately preceding Offering; provided however, that, during the
enrollment period prior to each new Offering, the participant may elect to
change such participant's payroll deductions by submitting a new payroll
deduction authorization form.

        6.      PAYROLL DEDUCTIONS.

                (a)     At the time a participant files his authorization for a
payroll deduction, he shall elect to have deductions made from his pay on each
payday during any Offering in which he is a participant at a specified
percentage of his Compensation as determined on the applicable Offering
Commencement Date; said percentage shall be in increments of one percent up to a
maximum percentage of ten percent.

                (b)     Payroll deductions for a participant shall commence on
the applicable Offering Commencement Date when his authorization for a payroll
deduction becomes effective and subject to the last sentence of Paragraph 5
shall end on the Offering Termination Date of the Offering to which such
authorization is applicable unless sooner terminated by the participant as
provided in Paragraph 10.

                (c)     All payroll deductions made for a participant shall be
credited to his account under the Plan. A participant may not make any separate
cash payment into such account.

                (d)     A participant may withdraw from the Plan at any time
during the applicable Offering period.

        7.      GRANTING OF OPTION.

                (a)     Except as set forth in Paragraph 7(c) hereof, on the
Offering Commencement Date of each Offering, a participating employee shall be
deemed to have been granted an option to purchase a maximum number of shares of
the Common Stock equal to an amount determined as follows: 85% of the market
value per share of the Common Stock on the applicable Offering Commencement Date
shall be divided into an amount equal to the percentage of the employee's
Compensation which he has elected to have withheld (but no more than 10%)
multiplied by the employee's Compensation over the Offering period. Such market
value per share of the



                                       -3-


<PAGE>   4

Common Stock shall be determined as provided in clause (i) of Paragraph 7(b).

                (b)     The option price of the Common Stock purchased with
payroll deductions made during each such Offering for a participant therein
shall be the lower of:

                        (i)     85% of the closing price per share on the
Offering Commencement Date as reported by a nationally recognized stock
exchange, or, if the Common Stock is not listed on such an exchange, as reported
by the National Association of Securities Dealers Automated Quotation System
("Nasdaq") National Market System or, if the Common Stock is not listed on the
Nasdaq National Market System, 85% of the mean of the bid and asked prices per
share on the Offering Commencement Date or, if the Common Stock is not traded
over-the-counter, 85% of the fair market value on the Offering Commencement Date
as determined by the Committee; and

                        (ii)    85% of the closing price per share on the
Offering Termination Date as reported by a nationally recognized stock exchange,
or, if the Common Stock is not listed on such an exchange, as reported by the
Nasdaq National Market System or, if the Common Stock is not listed on the
Nasdaq National Market System, 85% of the mean of the bid and asked prices per
share on the Offering Termination Date or, if the Common Stock is not traded
over-the-counter, 85% of the fair market value on the Offering Termination Date
as determined by the Committee.

        8.      EXERCISE OF OPTION.

                (a)     Unless a participant gives written notice to the
Treasurer of the Company as hereinafter provided, his option for the purchase of
Common Stock with payroll deductions made during any Offering will be deemed to
have been exercised automatically on the Offering Termination Date applicable to
such Offering for the purchase of the number of full shares of Common Stock
which the accumulated payroll deductions in his account at that time will
purchase at the applicable option price (but not in excess of the number of
shares for which options have been granted the employee pursuant to Paragraph
7(a)), and any excess in his account at that time, other than amounts
representing fractional shares, will be returned to him.

                (b)     Fractional shares will not be issued under the Plan and
any accumulated payroll deductions which would have been used to purchase
fractional shares shall be automatically carried forward to the next Offering
unless the participant elects, by written notice to the Treasurer of the
Company, to have the excess cash returned to him.




                                      -4-
<PAGE>   5

        9.      DELIVERY.

                The Company will deliver to each participant (as promptly as
possible after the appropriate Offering Termination Date), a certificate
representing the Common Stock purchased upon exercise of his option.

        10.     WITHDRAWAL AND TERMINATION.

                (a)     Prior to the Offering Termination Date for an Offering,
any participant may withdraw the payroll deductions credited to his account
under the Plan for such Offering by giving written notice to the Treasurer of
the Company. All of the participant's payroll deductions credited to such
account will be paid to him promptly after receipt of notice of withdrawal,
without interest, and no future payroll deductions will be made from his pay
during such Offering. The Company will treat any attempt to borrow by a
participant on the security of accumulated payroll deductions as an election to
withdraw such deductions.

                (b)     Except as set forth in Paragraphs 6(d) and 7(c), a
participant's election not to participate in, or withdrawal from, any Offering
will not have any effect upon his eligibility to participate in any succeeding
Offering or in any similar plan which may hereafter be adopted by the Company.

                (c)     Upon termination of the participant's employment for any
reason, including retirement but excluding death, the payroll deductions
credited to his account will be returned to him, or, in the case of his death,
to the person or persons entitled thereto under Paragraph 14.

                (d)     Upon termination of the participant's employment because
of death, his beneficiary (as defined in Paragraph 14) shall have the right to
elect, by written notice given to the Company's Treasurer prior to the
expiration of a period of 90 days commencing with the date of the death of the
participant, either:

                        (i)     to withdraw all of the payroll deductions
credited to the participant's account under the Plan; or

                        (ii)    to exercise the participant's option for the
purchase of stock on the Offering Termination Date next following the date of
the participant's death for the purchase of the number of full shares which the
accumulated payroll deductions in the participant's account at the date of the
participant's death will purchase at the applicable option price (subject to the
limitation contained in Paragraph 7(a)), and any excess in such account will be
returned to said beneficiary. In the event that no such written notice of
election shall be duly received by the 




                                      -5-
<PAGE>   6

office of the Company's Treasurer, the beneficiary shall automatically be deemed
to have elected to withdraw the payroll deductions credited to the participant's
account at the date of the participant's death and the same will be paid
promptly to said beneficiary.

        11.     INTEREST.

                No interest will be paid or allowed on any money paid into the
Plan or credited to the account of any participating employee.

        12.     STOCK.

                (a)     The maximum number of shares of Common Stock available
for issuance and purchase by employees under the Plan, subject to adjustment
upon changes in capitalization of the Company as provided in Paragraph 17, shall
be 150,000 shares of Common Stock, par value $.01 per share, of the Company. If
the total number of shares for which options are exercised on any Offering
Termination Date in accordance with Paragraph 8 exceeds the maximum number of
shares for the applicable Offering, the Company shall make a pro rata allocation
of the shares available for delivery and distribution in an equitable manner,
and the balances of payroll deductions credited to the account of each
participant under the Plan shall be returned to the participant.

                (b)     The participant will have no interest in stock covered
by his option until such option has been exercised.

        13.     ADMINISTRATION.

                The Plan shall be administered by the Committee. The
interpretation and construction of any provision of the Plan and adoption of
rules and regulations for administering the Plan shall be made by the Committee.
Determinations made by the Committee with respect to any matter or provision
contained in the Plan shall be final, conclusive and binding upon the Company
and upon all participants, their heirs or legal representatives. Any rule or
regulation adopted by the Committee shall remain in full force and effect unless
and until altered, amended, or repealed by the Committee.

        14.     DESIGNATION OF BENEFICIARY.

                A participant shall file with the Treasurer of the Company a
written designation of a beneficiary who is to receive any Common Stock and/or
cash under the Plan. Such designation of beneficiary may be changed by the
participant at any time by written notice. Upon the death of a participant and
upon receipt by the Company of proof of the identity and existence at the
participant's death of a beneficiary validly designated by him 




                                      -6-
<PAGE>   7


under the Plan, the Company shall deliver such Common Stock and/or cash to such
beneficiary. In the event of the death of a participant and in the absence of a
beneficiary validly designated under the Plan who is living at the time of such
participant's death, the Company shall deliver such Common Stock and/or cash to
the executor or administrator of the estate of the participant. No beneficiary
shall prior to the death of the participant by whom he has been designated,
acquire any interest in the Common Stock and/or cash credited to the participant
under the Plan.

        15.     TRANSFERABILITY.

                Neither payroll deductions credited to a participant's account
nor any rights with regard to the exercise of an option or to receive Common
Stock under the Plan may be assigned, transferred, pledged, or otherwise
disposed of in any way by the participant other than by will or the laws of
descent and distribution. Any such attempted assignment, transfer, pledge, or
other disposition shall be without effect, except that the Company may treat
such act as an election to withdraw funds in accordance with Paragraph 10.

        16.     USE OF FUNDS.

                All payroll deductions received or held by the Company under
this Plan may be used by the Company for any corporate purpose, and the Company
shall not be obligated to segregate such payroll deductions.

        17.     EFFECT OF CHANGES OF COMMON STOCK.

                If the Company shall subdivide or reclassify the Common Stock
which has been or may be subject to options under this Plan, or shall declare
thereon any dividend payable in shares of such Common Stock, or shall take any
other action of a similar nature affecting such Common Stock, then the number
and class of shares of Common Stock which may thereafter be subject to options
under the Plan (in the aggregate and to any participant) shall be adjusted
accordingly and in the case of each option outstanding at the time of any such
action, the number and class of shares which may thereafter be purchased
pursuant to such option and the option price per share shall be adjusted to such
extent as may be determined by the Committee, with the approval of independent
public accountants and counsel, to be necessary to preserve the rights of the
holder of such option.

        18.     AMENDMENT OR TERMINATION.

                The Board may at any time terminate or amend the Plan. No such
termination shall affect options previously granted, nor may an amendment make
any change in any option theretofore 




                                      -7-
<PAGE>   8

granted which would adversely affect the rights of any participant holding
options under the Plan without the consent of such participant.

        19.     NOTICES.

                All notices or other communications by a participant to the
Company under or in connection with the Plan shall be deemed to have been duly
given when received by the Treasurer of the Company.

        20.     MERGER OR CONSOLIDATION.

                If the Company shall at any time merge into or consolidate with
another corporation, the holder of each option then outstanding will thereafter
be entitled to receive at the next Offering Termination Date upon the exercise
of such option, in lieu of the number of shares of Common Stock as to which such
option shall be exercisable, the number and class of shares of stock or other
securities or property to which such holder would have been entitled pursuant to
the terms of the agreement of merger or consolidation if, immediately prior to
such merger or consolidation, such holder had been the holder of record of a
number of shares of Common Stock equal to the number of shares for which such
option was exercisable. In accordance with this Paragraph and Paragraph 17, the
Committee shall determine the kind and amount of such securities or property
which such holder of an option shall be entitled to receive. A sale of all or
substantially all of the assets of the Company shall be deemed a merger or
consolidation for the foregoing purposes.

        21.     APPROVAL OF STOCKHOLDERS.

                The Plan is subject to the approval of the stockholders of the
Company at their next annual meeting or at any special meeting of the
stockholders for which one of the purposes shall be to act upon the Plan.

        22.     GOVERNMENTAL AND OTHER REGULATIONS.

                The Plan, and the grant and exercise of the rights to purchase
shares hereunder, and the Company's obligation to sell and deliver shares upon
the exercise of rights to purchase shares, shall be subject to all applicable
federal, state and foreign laws, rules and regulations, and to such approvals by
any regulatory or governmental agency as may, in the opinion of counsel for the
Company, be required. The Plan shall be governed by, and construed and enforced
in accordance with, the provisions of Sections 421, 423 and 424 of the Code and
the substantive laws of The Commonwealth of Massachusetts. In the event of any
inconsistency between such provisions of the Code and any such laws, such
provisions of the Code shall govern to the extent 




                                      -8-
<PAGE>   9

necessary to preserve favorable federal income tax treatment afforded employee
stock purchase plans under Section 423 of the Code.


                              *       *         *







                                       -9-




<PAGE>   1

                                                                    EXHIBIT 11.1

                      PROJECT SOFTWARE & DEVELOPMENT, INC.

              STATEMENT RE COMPUTATION OF EARNINGS (LOSS) PER SHARE

                                     Type of Security

<TABLE>
<CAPTION>
COMPANY, FOR THE YEAR ENDED SEPTEMBER 30,
1995:(in thousands, except share and per share data)         Primary      Fully Diluted
                                                            -----------    -----------
<S>                                                         <C>            <C>
Weighted average common shares outstanding ..........         8,530,882      8,530,882
Common stock equivalents ............................           314,864        329,420
                                                            -----------    -----------
                                                              8,845,746      8,860,302
                                                            -----------    -----------
Net income ..........................................       $     5,629    $     5,629
Net income per share ................................       $      0.64    $      0.64

COMPANY, FOR THE YEAR ENDED SEPTEMBER 30,
 1996:(in thousands, except share and per share data)
Weighted average common shares outstanding ..........         9,602,710      9,602,710
Common stock equivalents ............................           449,198        481,571
                                                            -----------    -----------
                                                             10,051,908     10,084,281
                                                            -----------    -----------
Net income ..........................................       $    10,046    $    10,046
Net income per share ................................       $      1.00    $      1.00
COMPANY, FOR THE YEAR ENDED SEPTEMBER 30,
1997:(in thousands, except share and per share data)
Weighted average common shares outstanding ..........         9,787,144      9,787,144
Common stock equivalents ............................           277,124        290,434
                                                            -----------    -----------
                                                             10,064,268     10,077,578
                                                            -----------    -----------
Net income ..........................................       $    11,570    $    11,570
Net income per share ................................       $      1.15    $      1.15
</TABLE>


<PAGE>   1
                                                                    EXHIBIT 21.1


                      PROJECT SOFTWARE & DEVELOPMENT, INC.

                              List of Subsidiaries

<TABLE>
<CAPTION>
Name of Subsidiary                                  Jurisdiction of         Ownership
- ------------------                                  ---------------         ---------
                                                     Incorporation 
                                                     -------------
<S>                                                 <C>                     <C> 
PSDI International Software, Inc.                      Delaware                 (1)
PSDI Security Corporation                              Massachusetts            (1)
Maintenance Automation Corporation                     Florida                  (1)
PSDI International Holdings Inc.                       Delaware                 (2)
PSDI Export, Inc.                                      Barbados                 (2)
PSDI (UK) Ltd.                                         United Kingdom           (2)
PSDI Canada Limited                                    Canada                   (2)
PSDI France SARL                                       France                   (2)
PSDI Australia PTY. Ltd.                               Australia                (2)
PSDI Deutschland GmbH                                  Germany                  (2)
PSDI Europe, Ltd                                       United Kingdom           (2)
PSDI Espana S.A.                                       Spain                    (2)
PSDI Benelux N.V.                                      Netherlands              (2)
PSDI Norden AB                                         Sweden                   (2)
PSDI Japan K.K.                                        Japan                    (2)
PSDI (Thailand) Limited                                Thailand                 (2)
PSDI India                                             India                    (2)
PSDI Brasil Ltda.                                      Brazil                   (3)
</TABLE>


(1) All of the outstanding capital stock is owned by Project Software &
Development, Inc.

(2) All of the outstanding capital stock (other than certain qualifying shares
required in the jurisdiction of organization and representing from 0% to 2% of
the outstanding capital stock), is owned by PSDI International Software, Inc.

(3) 4,950 shares are owned by PSDI International Software, Inc. and 50 shares
are owned by PSDI International Holdings, Inc.


<PAGE>   1
                                                                    EXHIBIT 23.1


                       CONSENT OF INDEPENDENT ACCOUNTANTS

We consent to the incorporation by reference in the registration statements of
Project Software & Development, Inc. on Form S-8 (File Nos. 33-79074, 33-79142,
33-95774, 33-95780, 333-3402) of our report dated November 7, 1997, on our
audits of the consolidated financial statements and financial statements
schedule of Project Software & Development, Inc. as of September 30, 1997, 1996
and 1995 and for the years ended September 30, 1997 and 1996, which report is
included in this Annual Report on Form 10-K.





Coopers & Lybrand L.L.P.


Boston, Massachusetts
December 22, 1997


<TABLE> <S> <C>

<ARTICLE> 5
<MULTIPLIER> 1,000
<CURRENCY> US DOLLARS
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          SEP-30-1997
<PERIOD-START>                             OCT-01-1996
<PERIOD-END>                               SEP-30-1997
<EXCHANGE-RATE>                                      1
<CASH>                                          25,964
<SECURITIES>                                    38,299
<RECEIVABLES>                                   26,307
<ALLOWANCES>                                     2,286
<INVENTORY>                                          0
<CURRENT-ASSETS>                                93,211
<PP&E>                                          19,653
<DEPRECIATION>                                  12,331
<TOTAL-ASSETS>                                 102,239
<CURRENT-LIABILITIES>                           28,125
<BONDS>                                              0
                               99
                                          0
<COMMON>                                             0
<OTHER-SE>                                      73,871
<TOTAL-LIABILITY-AND-EQUITY>                   102,239
<SALES>                                         50,393
<TOTAL-REVENUES>                                96,700
<CGS>                                            2,547
<TOTAL-COSTS>                                   26,572
<OTHER-EXPENSES>                                53,857
<LOSS-PROVISION>                                   761
<INTEREST-EXPENSE>                                  24
<INCOME-PRETAX>                                 18,127
<INCOME-TAX>                                     6,557
<INCOME-CONTINUING>                             11,570
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                    11,570
<EPS-PRIMARY>                                     1.15
<EPS-DILUTED>                                     1.15
        

</TABLE>

<PAGE>   1
                                                                    Exhibit 99.1

                                 CERTAIN FACTORS

        Project Software & Development, Inc. (the "Company") is filing this
Exhibit with the Securities and Exchange Commission in order to set forth in a
readily available document certain significant risks and uncertainties that are
important considerations to be taken into account in conjunction with
consideration and review of the Company's reports, registration statements,
information statements, press releases, and other publicly-disseminated
documents (including oral statements concerning Company business information
made by others on behalf of the Company) that include forward-looking
information.

        The nature of forward-looking information is that such information
involves assumptions, risks and uncertainties. Certain public documents of the
Company and oral statements made by authorized officers, directors, employees,
agents and representatives of the Company, acting on its behalf, may include
forward-looking information which will be influenced by the following and other
assumptions, risks and uncertainties. Forward-looking information requires
management of the Company to make assumptions, estimates, forecasts and
projections regarding the Company's future results as well as the future
effectiveness of the Company's strategic plans and future operational decisions.
Forward-looking statements made by or on behalf of the Company are subject to
the risk that the forecasts, projections, and expectations of management, or
assumptions underlying such forecasts, projections and expectations, may become
inaccurate. Accordingly, actual results and the Company's implementation of its
plans and operations may differ materially from forward-looking statements made
by or on behalf of the Company. The following discussion identifies certain
important factors that could affect the Company's actual results and actions and
could cause such results and actions to differ materially from any
forward-looking statements made by or on behalf of the Company that related to
such results and actions. Other factors, which are not identified herein, could
also have such an effect.

GENERAL ECONOMIC RISK FACTORS

        Forward-looking statements of the Company are subject to the risk that
assumptions made by management of the Company concerning future general economic
conditions such as recession, inflation, interest rates, tax rates, corporate
spending and credit and other future conditions having an impact on software
markets and the Company's business may prove to be incorrect. Adverse changes in
such future economic conditions could have an adverse effect on the Company's
business.

RAPID TECHNOLOGICAL CHANGE

        The computer software industry is characterized by rapid technological
advances, changes in customer requirements and frequent product introductions
and enhancements. The Company's success depends upon its ability to continue to
enhance its current products and to develop and introduce new products that keep
pace with technological developments, respond 




<PAGE>   2

to evolving customer requirements and achieve market acceptance. In particular,
the Company believes that it must continue to respond quickly to users' needs
for broad functionality and to advances in hardware and operating systems. Any
failure by the Company to anticipate or respond adequately to technological
developments and customer requirements, or any significant delays in product
development or introduction, could result in a loss of competitiveness and
revenues. There can be no assurance that the Company will be successful in
developing and marketing new products or product enhancements, or that the
Company will not experience significant delays in developing such new products
or product enhancements, which delays could have a material adverse effect on
the Company's results of operations. In addition, there can be no assurance that
new products and product enhancements developed by the Company will achieve
market acceptance.

     The Company will be releasing MAXIMO 4.0 in the near future. The failure of
MAXIMO 4.0 to achieve market acceptance would have a material adverse effect on
the Company's business and financial results.

DEPENDENCE ON MAXIMO

     The Company's revenues are primarily attributable to the licensing of its
MAXIMO product, introduced in 1991, and to related services and support.
Revenues from licenses of MAXIMO and related services and support accounted for
approximately 93.0% of the Company's total revenues in fiscal 1997. The
Company's financial performance in fiscal 1998 will depend on continued market
acceptance of MAXIMO. The Company believes that continued market acceptance of
MAXIMO will largely depend on its ability to enhance and broaden the
capabilities of MAXIMO, by, among other things, developing additional
application modules for MAXIMO, versions of MAXIMO and by developing and
incorporating into the MAXIMO product technologies that are emerging in
connection with the Internet. Any factor adversely affecting sales of MAXIMO,
such as delays in development, significant software flaws, incompatibility with
significant hardware platforms, operating systems or databases, increased
competition or negative evaluations of the products, would have a material
adverse effect on the Company's business and financial results.

FLUCTUATIONS IN QUARTERLY OPERATING RESULTS; SEASONALITY

     The Company has experienced, and may in the future experience, significant
period-to-period fluctuations in revenues and operating results. The Company's
revenues and income from operations typically grow at a lower rate or decline in
the first quarter of each fiscal year, compared to the fourth quarter of the
preceding fiscal year. In addition, revenues are typically higher in the fourth
quarter than in other quarters of the year. The Company believes that these
quarterly patterns are partly attributable to the Company's sales commission
policies,




                                       -2-




<PAGE>   3


which compensate members of the Company's direct sales force for meeting or
exceeding annual quotas. In addition, the Company's quarterly revenues and
operating results have fluctuated historically, due to the number and timing of
product introductions and enhancements, the budgeting and purchasing cycles of
customers, the timing of product shipments and the timing of marketing and
product development expenditures. The Company typically realizes more than 60%
of its revenue from licenses of software in the last two weeks of a quarter,
frequently in the last weeks or even days of a quarter. Large software license
contracts may have a significant impact on revenues for any quarter and could
therefore result in significant fluctuations in quarterly revenues and operating
results. Accordingly, the Company believes that period-to-period comparisons of
its results of operations are not necessarily meaningful and should not be
relied upon as an indication of future performance.

     The Company generally ships its products upon receipt of orders and
maintains no significant backlog. As a result, revenues from license fees in any
quarter are substantially dependent on orders booked and shipped in that
quarter. A delay in or loss of orders can cause significant variations in
operating results. A significant portion of the Company's operating expenses are
fixed in the short term, and planned expenditures are based primarily on sales
forecasts. Accordingly, if revenues do not meet the Company's expectations in
any given quarter, operating results may be materially adversely affected.

COMPETITION

     The market for applications software is intensely competitive and rapidly
changing. While the Company believes that it has competed effectively to date,
competition in its industry is likely to intensify as current competitors expand
their product lines and new companies enter the market. To remain successful in
the future, the Company must respond promptly and effectively to the challenges
of technological change, evolving standards and its competitors' innovations by
continually enhancing its own product, services and support offerings, as well
as its marketing programs. There can be no assurance that the Company will
continue to be able to compete successfully in the future.

     The market for asset maintenance software is fragmented by geography, by
hardware platform and by industry orientation, and is characterized by a large
number of competitors. Currently, the Company's client/server versions of
MAXIMO, MAXIMO Enterprise and Workgroup, compete with products of a number of
large vendors which have traditionally provided maintenance software running on
mainframes and minicomputers and are now offering systems for use in the
client/server environment. MAXIMO Enterprise also competes with integrated
enterprise resource planning systems which are provided by several large vendors
and which include maintenance modules. MAXIMO ADvantage competes with a number
of competitors, including a national vendor and other various small regional
companies. The Company expects that in the future MAXIMO Enterprise and
Workgroup may encounter




                                      -3-
<PAGE>   4

competition from vendors of low cost maintenance management systems designed
initially for use by a single user or limited number of users as vendors of
these products upgrade their functionality in an attempt to enter the
client/server market.

        Certain of the Company's competitors have greater financial, marketing,
service and support and technological resources than the Company. To the extent
that such competitors increase their focus on the asset maintenance or planning
and cost systems markets, the Company could be at a competitive disadvantage.

INTERNATIONAL OPERATIONS

        A significant portion of the Company's total revenues are derived from
operations outside the United States. The Company derived 43.8%, 40.5%, and
38.4% of its total revenue from sales outside the United States in fiscal years
1997, 1996, and 1995, respectively. This international business is subject to
various risks common to international activities, including exposure to currency
fluctuations, greater difficulty in collecting accounts receivable, political
and economic instability, the greater difficulty of administering business
abroad and the need to comply with a wide variety of foreign import and United
States export laws and regulatory requirements. A significant portion of the
Company's total revenue is derived from international operations which are
conducted in foreign currencies. Changes in the values of these foreign
currencies relative to the United States dollar have in the past adversely
affected, and may in the future affect, the Company's results of operations and
financial position. Gains and losses on translation to United States dollars and
settlement of receivables from international subsidiaries may contribute to
fluctuations in the Company's results of operations. To date, the Company has
not engaged in currency hedging transactions. The Company may in the future
undertake currency hedging, although there can be no assurance that hedging
transactions, if entered into, would materially reduce the effects of
fluctuations in foreign currency exchange rates on the Company's results of
operations.

DEPENDENCE ON THIRD PARTIES

        MAXIMO Enterprise operates with the Oracle 7 and SYBASE database
management systems. MAXIMO Workgroup operates with SQLBase, SQLServer and Oracle
7 Workgroup Server database management systems. MAXIMO ADvantage runs on the
Microsoft Access database. Introduction and increased market acceptance of
database management systems with which the Company's products do not operate, or
failure of Oracle, SYBASE, SQLBase, SQLServer or Access to achieve continued
market acceptance, could adversely affect the market for the Company's products.

        The Company has entered into non-exclusive license agreements with
Centura Corporation, Scribe Technologies, Incorporated, Cognos




                                       -4-




<PAGE>   5


Corporation and Netronic Software GmbH, pursuant to which the Company
incorporates into its products software providing certain application
development, user interface, business intelligence, workflow and graphics
capabilities developed by these companies. If the Company were unable to renew
these licenses, or if any of such vendors were to become unable to support and
enhance its products, the Company could be required to devote additional
resources to the enhancement and support of these products or to acquire or
develop software providing equivalent capabilities, which could cause delays in
the development and introduction of products incorporating such capabilities.

PRODUCT DEVELOPMENT:  INTERNET

        The Company is currently developing software to incorporate into the
MAXIMO product technologies emerging in conjunction with the Internet. Internet
technologies and applications generally are developing and gaining acceptance
rapidly in the market. There can be no assurance that the Company will
successfully anticipate trends in this market, that the Company will be
successful in Internet technology development or acquisition efforts or that the
Company's Internet applications, if developed, will achieve market acceptance.

LIMITED INTELLECTUAL PROPERTY PROTECTION

        The Company's success is dependent upon proprietary technology. The
Company currently has no patents and protects its technology primarily through
copyrights, trademarks, trade secrets and employee and third party
non-disclosure agreements. The Company's software products are often licensed to
customers under "shrink wrap" licenses included as part of the product
packaging. Although, in larger sales, the Company's shrink wrap licenses may be
accompanied by specifically negotiated agreements signed by the licensee, in
many cases its shrink wrap licenses are not negotiated with or signed by
individual licensees. Certain provisions of the Company's shrink wrap licenses,
including provisions protecting against unauthorized use, copying, transfer and
disclosure of the licensed program, may be unenforceable under the laws of
certain jurisdictions. In addition, the laws of some foreign countries do not
protect the Company's proprietary rights to the same extent as do the laws of
the United States. There can be no assurance that the steps taken by the Company
to protect its proprietary rights will be adequate to prevent misappropriation
of its technology or development by others of similar technology. Although the
Company believes that its products and technology do not infringe on any
existing proprietary rights of others, there can be no assurance that third
parties will not assert infringement claims in the future.

DEPENDENCE ON KEY PERSONNEL

        The Company is highly dependent on certain key executive officers and
technical employees, the loss of one or more of whom could have an adverse
impact on the future




                                       -5-




<PAGE>   6


operations of the Company. The Company does not have employment contracts with,
and does not maintain key person life insurance policies on, any personnel
although it does have an arrangement relating to severance payments with David
M. Sample, the Company's President, Chief Executive Officer and Chairman of the
Board. In addition, the Company may need to hire additional skilled personnel to
support the continued growth of its business. There can be no assurance that the
Company will be able to retain its existing personnel or attract additional
qualified employees.

MAXIMO ADVANTAGE; MAINTENANCE AUTOMATION CORPORATION

        The core of the software constituting MAXIMO ADvantage was acquired by
the Company through its acquisition of Maintenance Automation Corporation
("MAC"). MAC's product, Chief ADvantage, has been renamed MAXIMO ADvantage and
enhanced since the acquisition. The software architecture for PC-based MAXIMO
ADvantage is significantly different from the client/server architecture of
MAXIMO Enterprise and Workgroup. Since its acquisition of MAC, the Company has
incurred significant additional and unexpected costs in developing a new release
of MAXIMO ADvantage that meets the quality and functionality standards demanded
by the Company. In addition to these unexpected costs, there was a delay in
excess of six months in completing a new release of this product. The Company
has restructured MAC's telesales distribution operation for MAXIMO ADvantage. No
assurance can be given that MAC will in the future be profitable or that its
telesales distribution operation for MAXIMO ADvantage will achieve the Company's
goals.

POSSIBLE CONTINUED VOLATILITY OF STOCK PRICE

        Fiscal 1997 was marked by significant fluctuations in the market price
of the common stock, par value $.01 per share, of the Company (the "Common
Stock"). Factors such as announcements of technological innovations or new
products by the Company, its competitors and other third parties, as well as
quarterly variations in the Company's results of operations and market
conditions in the industry, may cause the market price of the Common Stock to
continue to fluctuate significantly. In addition, the stock market in general
has recently experienced substantial price and volume fluctuations, which have
particularly affected the market prices of many software companies and which
have often been unrelated to the operating performance of such companies. These
broad market fluctuations also may adversely affect the market price of the
Common Stock.

LITIGATION RISKS

        The Company is subject to the normal risks of litigation with respect to
its business operation.

FACTORS AFFECTING THE COMPANY'S BUSINESS ARE SUBJECT TO CHANGE



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<PAGE>   7

        This Exhibit contains cautionary statements concerning certain factors
that may influence the business of the Company and are made as of the date of
this Exhibit. Such factors are subject to change. The cautionary statements set
forth in this Exhibit are not intended to cover all of the factors that may
affect the Company's business in the future. Forward-looking information
disseminated publicly by the Company following the date of this Exhibit may be
subject to additional factors hereinafter published by the Company.

NO REVISIONS OR UPDATES TO FORWARD-LOOKING STATEMENTS

        The Company will have no obligation to release publicly any revision or
update to any forward-looking statements to reflect events or circumstances
after the date of such statements or to reflect the occurrence of anticipated or
unanticipated events.



December 23, 1997




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