PHYSICIAN SALES & SERVICE INC /FL/
10-Q, 1997-08-14
MEDICAL, DENTAL & HOSPITAL EQUIPMENT & SUPPLIES
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<PAGE>
 
                                   FORM 10-Q

                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                                        

[ X ] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
     For the quarterly period ended      JUNE 30, 1997
                                        --------------

[   ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
     For the transition period from           to
                                    ----------  ----------


                       Commission File Number    0-23832
                                                 -------

                                        
                        PHYSICIAN SALES & SERVICE, INC.
- --------------------------------------------------------------------------------
             (Exact name of registrant as specified in its charter)


         FLORIDA                                                59-2280364
         -------                                                ----------
(State or other jurisdiction                                  (IRS employer
    of incorporation)                                     identification number)


 4345 Southpoint Boulevard
   Jacksonville, Florida                                          32216
 -------------------------                                        -----
  (Address of principal                                        (Zip code)
    executive offices)
 

              Registrant's telephone number      (904) 332-3000
                                                 --------------

     Indicate by check mark whether the registrant  (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for shorter period that the registrant
was required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.

                              [ X ] Yes  [   ] No


     As of  August 13, 1997 a total of  38,252,524 shares of common stock, par
value $.01 per share, of the registrant were outstanding.
<PAGE>
 
                 PHYSICIAN SALES & SERVICE, INC. & SUBSIDIARIES
                                 JUNE 30, 1997

                                     INDEX

PART I FINANCIAL INFORMATION                                         PAGE NUMBER
                                                                     -----------
  Condensed Consolidated Balance Sheets -
     June 30, 1997 and March 28, 1997                                    3
 
  Condensed Consolidated Statements of Operations -
     Three Months Ended June 30, 1997 and 1996                           4
 
  Condensed Consolidated Statements of Cash Flows -
     Three Months Ended June 30, 1997 and 1996                           5
 
  Notes to Condensed Consolidated Financial Statements                   6

  Management's Discussion and Analysis of Financial
     Condition and Results of Operations                                 8
 
PART II OTHER INFORMATION
 
  Item 2.  Changes in Securities                                        13
 
  Item 6.  Exhibits and Reports on Form 8-K                             13
 
SIGNATURES                                                              15

                                      -2-
<PAGE>
 
                PHYSICIAN SALES & SERVICE, INC. AND SUBSIDIARIES
                     CONDENSED CONSOLIDATED BALANCE SHEETS

                                     JUNE 30, 1997        MARCH 28, 1997
                                     -------------        --------------
                                      (Unaudited)                *

                              ASSETS
Current Assets:
  Cash and cash equivalents          $  48,172,411         $ 28,740,123
  Marketable securities                    520,313           15,045,482
  Accounts receivable, net             121,592,786          119,292,896
  Inventories                           68,477,128           67,895,154
  Prepaid expenses and other            20,502,143           21,971,847
                                     -------------         ------------
     Total current assets              259,264,781          252,945,502

Property and equipment, net             21,317,785           18,811,691
Other Assets:
  Intangibles, net                      22,248,053           21,616,893
  Other                                  5,370,737            4,911,501
                                      ------------         ------------
     Total assets                     $308,201,356         $298,285,587
                                      ============         ============

                     LIABILITIES AND SHAREHOLDERS' EQUITY
Current Liabilities:
  Accounts payable                    $ 69,699,998         $ 64,063,501
  Accrued expenses                      13,763,967           18,263,097
  Other                                  7,684,222            5,164,751
                                      ------------         ------------
     Total current liabilities          91,148,187           87,491,349
Long-Term debt and capital lease, net    1,609,166              559,764
Other                                    5,063,687            4,634,291
                                      ------------         ------------
     Total liabilities                  97,821,040           92,685,404
                                      ============         ============

Shareholders' Equity:
  Preferred stock, $.01 par value;
     1,000,000 shares authorized,
     no shares issued and
     outstanding                                 -                    -
  Common stock, $.01 par value;
     60,000,000 shares authorized,
     37,345,515 and 37,061,615 shares
     issued and outstanding at June
     30, 1997 and March 28, 1997,
     respectively                          373,455              370,616
  Additional paid-in capital           207,651,115          207,509,342
  Retained earnings (deficit)            2,015,769           (2,372,463)
  Cumulative foreign currency
     translation adjustment                339,977               92,688
                                      ------------         ------------
        Total shareholders' equity     210,380,316          205,600,183
                                      ============         ============
        Total liabilities and
           shareholders' equity       $308,201,536         $298,285,587
                                      ============         ============
 
                * Condensed from audited financial statements.
             The accompanying notes are an integral part of these 
                      condensed consolidated statements.

                                      -3-
<PAGE>
 
                PHYSICIAN SALES & SERVICE, INC. AND SUBSIDIARIES
                CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                                  (UNAUDITED)

                                             THREE MONTHS ENDED
                                     JUNE 30, 1997        JUNE 30, 1996
                                     -------------        -------------
Net Sales                             $203,542,635         $151,567,551
Cost of Goods Sold                     148,099,587          109,732,401
                                      ------------         ------------
  Gross Profit                          55,443,048           41,835,150
  
General and Administrative Expenses     32,090,286           22,857,157
Selling Expenses                        16,821,599           15,055,949
Merger Costs and Expenses                        -            6,934,000
                                      ------------         ------------
     Income (Loss) From Operations       6,531,163           (3,011,956)
 
Other Income:
  Interest income                          248,145              528,153
  Other income                             581,839              404,275
                                      ------------         ------------
                                           829,984              932,428
                                      ------------         ------------
Income (Loss) before provision for
   income taxes                          7,361,147           (2,079,528)
Income Tax (provision) benefit          (2,991,054)             540,000
                                      ------------         ------------
Net Income (Loss)                     $  4,370,093         $ (1,539,528)
                                      ============         ============
Net Income (Loss) per common and 
  common equivalent share             $       0.12         $      (0.04)
                                      ============         ============
Proforma tax adjustment on pooled
  S-corporation income                                         (142,000)
Proforma net loss                                          $ (1,681,528)
                                                           ============
Proforma tax adjustment per
  common and common equivalent
  share on pooled S-corporation
  income                                                   $      (0.01) 
                                                           ============  

Proforma net loss per common and
  common equivalent share                                  $      (0.05)
                                                           ============ 
                                                           
Weighted Average number of 
  Shares outstanding                    37,502,000           35,189,000
                                      ------------         ------------



             The accompanying notes are an integral part of these 
                      condensed consolidated statements.

                                      -4-
<PAGE>
 
                PHYSICIAN SALES & SERVICE, INC. AND SUBSIDIARIES
                CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                  (UNAUDITED)

                                                 THREE MONTHS ENDED
                                         JUNE 30, 1997        JUNE 30, 1996
                                         -------------        -------------
Cash Flows From Operating Activities:
  Net income (loss)                      $   4,370,093        $ (1,539,528)

  Adjustments to reconcile net 
   income (loss) to net cash
   provided by (used in) 
   operating activities:              
     Depreciation and amortization          2,034,408              987,148
     Provision for doubtful accounts          492,778              347,697
     Merger costs and expenses                      -            6,469,506
     Foreign currency translation             247,289               (2,189)
     Changes in operating assets and 
      liabilities, net of effects 
      from business acquisitions:
       Increase in accounts receivable     (1,300,197)            (858,178)
       Decrease (increase) in inventories     406,802           (3,236,991)
       Decrease in prepaid expenses 
        and other current assets            1,478,273            1,924,557
       Increase in other assets            (1,298,501)          (3,548,013)
       Increase (decrease) in 
        accounts payable, accrued
        expenses and other liabilities      3,879,666           (3,141,719)
                                         ------------         ------------
         Net cash provided by (used
          in) operating activities         10,310,611           (2,597,710)
                                         ------------         ------------
Cash Flows From Investing Activities:
  Net proceeds from sales of marketable 
    securities                             14,525,169                    -
  Capital expenditures                     (3,473,293)          (1,437,689)
  Payment for purchases of net assets 
    from business acquisitions               (350,000)          (4,572,740)
  Payments on noncompete agreements        (1,083,379)            (376,486)
                                         ------------         ------------
    Net cash provided by (used in) 
      investing activities                  9,618,497           (6,386,915)
                                         ------------         ------------
Cash Flows From Financing Activities:
  Net repayments of long-term debt           (645,661)          (8,662,437)
  Net proceeds from issuance of 
    common stock                              148,841              880,370
                                         ------------         ------------
  Net cash used in financing activities      (496,820)          (7,782,067)
                                         ------------         ------------
  Net increase (decrease) in cash 
    and cash equivalents                   19,432,288          (16,766,692)
Cash and cash equivalents, beginning 
  of period                                28,740,123           86,333,789
                                         ------------         ------------
Cash and cash equivalents, end 
  of period                              $ 48,172,411         $ 69,567,097
                                         ============         ============

             The accompanying notes are an integral part of these 
                      condensed consolidated statements.

                                      -5-
<PAGE>
 
                PHYSICIAN SALES & SERVICE, INC. AND SUBSIDIARIES
              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  (UNAUDITED)
                                        
NOTE 1 - BASIS OF PRESENTATION

     The condensed consolidated financial statements of Physician Sales &
Service, Inc. ("PSS" or "the Company") reflect, in the opinion of management,
all adjustments (which include only normal recurring adjustments) necessary to
present fairly the financial position and results of operations for the periods
indicated. The adjustments include the retroactive adjustment to reflect the
merger with X-Ray Corporation of Georgia ("X-ray GA") effective December 20,
1996, accounted for under the pooling-of-interests method.

     The accompanying condensed consolidated financial statements should be read
in conjunction with the financial statements and related notes in the Company's
1997 Annual Report to Shareholders. Certain information and footnote disclosures
normally included in financial statements prepared in accordance with generally
accepted accounting principles have been omitted pursuant to the Securities and
Exchange Commission rules and regulations.

     Financial statements for the Company's subsidiary outside the United States
are translated into U.S. dollars at quarter-end exchange rates for assets and
liabilities and weighted average exchange rates for income and expenses. The
resulting translation adjustments are recorded as a separate component of
shareholders' equity.

     The results of operations for the interim periods covered by this report
may not necessarily be indicative of operating results for the full fiscal year.
Certain items have been reclassified to conform to the current year
presentation.


NOTE 2 - BUSINESS ACQUISITIONS
 
     During the three months ended June 30, 1997, the Company acquired a
radiology and imaging distributor in a stock-for-stock merger accounted for
under the pooling-of-interests method by issuing 167,311 shares of common stock.
The acquired company reported $17 million in revenue for the twelve months prior
to acquisition by the Company. The accompanying consolidated financial
statements have not been restated for periods prior to the pooling due to
immateriality. Accordingly, the results of operations of have been reflected in
the consolidated financial statements prospectively from the acquisition date in
June of 1997.

     Additionally, during the three months ended June 30, 1997, the Company
acquired the stock of a medical supply and equipment distributor for cash and
the assets of another medical supply and equipment distributor for cash.
Proforma financial information related to these acquisitions is not presented
due to immateriality.

                                      -6-
<PAGE>
 
                PHYSICIAN SALES & SERVICE, INC. AND SUBSIDIARIES
              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  (CONTINUED)

     Following is separate company data of PSS and X-Ray GA for the period
prior to the Merger. X-ray GA was a Subchapter S Corporation for income tax
purposes and, therefore, did not pay U.S. federal income taxes. The table
includes unaudited proforma net (loss) and net (loss) per share
amounts which reflect proforma adjustments to present income taxes of X-ray GA
on the basis on which they will be reported in future periods.

                                                  Three Months Ended
                                                    June 30, 1996
                                                    (in thousands)
                                                  ------------------
     Net Sales
        PSS                                            $139,703
        X-ray GA                                         11,865
                                                       --------
     Total                                             $151,568
     Net Income (Loss)
        PSS                                            $ (1,914)
        X-ray GA                                            374
                                                       --------
     Net Loss as Reported                                (1,540)
     Proforma Tax Provision for X-ray GA                   (142)
                                                       --------
     Proforma Net Loss                                   (1,682)
                                                       ========
     Net Loss Per Share
        As Reported                                    $   (0.4)
        Proforma                                       $   (0.5)
                                                       --------


NOTE 3  SUBSEQUENT EVENTS

     On July 20, 1997, the Company acquired an imaging distributor for an
aggregate purchase price of approximately $18.2 million comprised of 868,364
shares of common stock and cash of approximately $2.5 million to be accounted
for as a purchase. The acquired company distributes radiology and imaging
equipment, chemicals and supplies, and provides technical service to the acute
and alternate site markets through seven locations in seven states in the
Midwest. The acquired company reported $76 million in revenues for the latest
twelve month period.

     On August 12, 1997, the Company signed a definitive agreement to merge with
S&W X-Ray, Inc. ("S&W").  The Company intends to acquire S&W in a stock-for-
stock merger, to be accounted for as a pooling-of-interests. S&W reported $73 
million in revenues for the latest twelve month period.

                                      -7-
<PAGE>
 
               PHYSICIAN SALES & SERVICE, INC. AND SUBSIDIARIES
          MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
                               AND RESULTS OF OPERATIONS

GENERAL

     The Company is a leading distributor of medical supplies, equipment and
pharmaceuticals to primary care and other office-based physicians. The Company
currently operates 61 physician office medical supply distribution ("Physician
Supply Division") service centers distributing to approximately 103,000
physician office sites in all 50 states. The Company's primary market is the
approximately 399,000 physicians who practice medicine in approximately 198,000
office sites throughout the United States. For fiscal 1997, the Company
generated net revenues of $691.0 million.

     The Company, through its wholly-owned subsidiary, Diagnostic Imaging
("DI" or "Imaging Division"), distributes medical diagnostic imaging supplies,
chemicals, equipment and service to the acute care and alternate care market. 
DI currently operates 20 imaging service centers in ten states in the Southeast
and Midwest.

     The Company also distributes medical supplies and equipment in Belgium,
France, Germany, and the Netherlands through its WorldMed International, Inc.
subsidiary ("International Division"). The Company currently has three
International Division service centers distributing to the acute and alternate
care markets.

     The Company's primary objectives are to be capable of servicing the medical
equipment and supply needs of every office-based physician in the United States,
to create a national diagnostic imaging distribution company, and to expand its
presence in the European medical equipment and supply market. To achieve these
objectives and increase profitability, the Company intends to (i) continue to
acquire core business medical supply and equipment distributors, especially in
existing markets where it can leverage its distribution infrastructure and gain
market share, (ii) acquire diagnostic imaging distributors to expand its
geographic coverage and leverage its existing infrastructure, (iii) increase
sales of existing service centers by adding additional sales representatives and
providing superior service, competitive pricing and a broad product line,
including sophisticated diagnostic equipment, (iv) expand operating margins, (v)
open new service centers in selected markets where acquisition opportunities are
not available, and (vi) invest in sophisticated information systems that bring
efficiency to the Company and its subsidiaries.

INDUSTRY

     According to industry estimates, the medical supply and equipment segment
of the health care industry represents a $30.2 billion market, of which $6.6
billion represents the primary care and other office-based physicians. The
medical supply and equipment industry is estimated to be growing at an annual
rate of 6% to 8%. The Company has historically grown faster than the overall
market. The Company estimates that approximately 300 companies supply medical
products to the office-based physician sector.

     The diagnostic imaging industry represents a $4.1 billion market,
representing the sale and service of diagnostic imaging equipment and supplies
to the acute care market, imaging centers and physician offices. Approximately
$2.3 billion of the diagnostic imaging market is sold through independent
distributors and the remainder is sold directly by manufacturers. The diagnostic
imaging industry is highly fragmented with unconsolidated distributors
representing approximately 70% of the market.

COMPANY GROWTH

     Since its inception in 1983, the Company has achieved significant growth in
the number of service center locations, geographic area of operation, net sales,
and profitability. During the fiscal years 1992 through 1997, the Company and
its subsidiaries' net sales, excluding the retroactive effect of mergers, grew
at a compound annual rate of approximately 49%, and giving retroactive effect of
mergers, the Company's net sales grew at a compound annual rate of approximately
27%. The number of company service centers has grown from two at the end of
fiscal 1984 to 84 currently, including 61 Physician Supply Division service
centers, 20 Imaging Division services centers and three International Division
service centers. In order of priority, the Company's growth has been
accomplished through (i) acquiring regional and local physician supply companies

                                      -8-
<PAGE>
 
               PHYSICIAN SALES & SERVICE, INC. AND SUBSIDIARIES
          MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
                           AND RESULTS OF OPERATIONS
                                  (CONTINUED)
                                        
(ii) acquiring local and regional imaging companies, (iii) increasing sales from
existing Physician Supply Division service centers, and (iv) opening start-up
Physician Supply Division service centers.

RESULTS OF OPERATIONS

     The following is management's discussion and analysis of the results of
operations for the three months ended June 30, 1997 and 1996:

THREE MONTHS ENDED JUNE 30, 1997 AND 1996

     NET SALES.  Net sales for the three months ended June 30, 1997 totaled
$203.5 million, an increase of $52.0 million or 34.3% over net sales of $151.6
million for the three months ended June 30, 1996.  The sales from the Imaging
Division increased to $44.9 million for the three months ended June 30, 1997
from $11.9 million for the three months ended June 30, 1996.  In order of
contribution to the increase, net sales increased as the result of (i) net sales
of the Imaging Division centers acquired during the last nine months of fiscal
1997, (ii) internal sales growth of Physician Supply Division centers operating
at least two years, and (iii) net sales of Physician Supply Division centers
recently acquired.

     The Company's Physician Supply Division service centers operating for at
least 24 consecutive months as of fiscal year ended 1998 generated same center
sales growth of 13% for the three months ended June 30, 1997.  The sales growth
resulted from the continued development of PSS's sales force, further market
penetration, increased emphasis on diagnostic equipment and supplies, and
expansion of existing territories served by individual service centers.

     GROSS PROFIT. Gross profit for the three months ended June 30, 1997 totaled
$55.4 million, an increase of $13.6 million or 32.5% over the three months ended
June 30, 1996 total of $41.8 million. Gross profit as a percentage of net sales
decreased to 27.2% for the three months ended June 30, 1997 from 27.6% for the
three months ended June 30, 1996. The decrease in gross profit percentage is
attributable to lower margins of the recently acquired Imaging Division
operations, which had an average gross profit of 20.5% for the three months
ended June 30, 1997. The Company is currently in the third year of a five year
exclusive distributorship agreement with Abbott Laboratories. For the three
months ended June 30, 1997 and 1996, gross profit on sales of Abbott products
were 22.0% and 20.8%, respectively.

     GENERAL AND ADMINISTRATIVE EXPENSES. General and administrative expenses
for the three months ended June 30, 1997 totaled $32.1 million, an increase of
$9.2 million or 40.4% over the three months ended June 30, 1996 total of $22.9
million. As a percentage of sales, general and administrative expenses increased
to 15.8% for the three months ended June 30, 1997 from 15.1% for the three
months ended June 30, 1996. Contributing to the increase in general and
administrative expenses as a percentage of net sales was the Company's strategy
to focus its Physician Supply Division sales efforts on penetration of more
profitable areas of the market, which resulted in lower but more profitable
growth in sales. The increase in general and administrative expenses is also
attributable to continuing investment in resources to respond to a changing
health care market. The Company has increased its focus on sales of diagnostic
equipment to office based physicians and on penetration of the managed care
market segment. Since inception, the Company has maintained a comprehensive and
consultative sales approach with an emphasis on diagnostic products, which
includes sophisticated diagnostic equipment and supplies related to the use of
such equipment. At the beginning of fiscal 1996, the Company created a
diagnostic team to train and educate newly hired or acquired sales
representatives about the diagnostic equipment sales process. As a result, the
Company has been able to maintain its diagnostic products sales at approximately
20% of total net sales. Sales of diagnostic equipment, while generally lower in
gross margin than supplies, require the reordering of diagnostic reagents which
generally yield higher margins.

                                      -9-

<PAGE>
 
               PHYSICIAN SALES & SERVICE, INC. AND SUBSIDIARIES
          MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
                           AND RESULTS OF OPERATIONS
                                  (CONTINUED)
                                        
     The Company continued to increase its emphasis on national customer
accounts, including large physician group practices, physician practice
management companies, physician-hospital organizations, physician management
service organizations and group purchasing organizations through the expansion
of its national accounts team.

     SELLING EXPENSES. Selling expenses for the three months ended June 30, 1997
totaled $16.8 million, an increase of $1.8 million or 11.7% over the three
months ended June 30, 1996 total of $15.1 million. As a percentage of sales,
selling expenses decreased to 8.2% for the three months ended June 30, 1997 from
9.9% for the three months ended June 30, 1996. The decrease in selling expense
as a percentage of sales was primarily a result of the operations of the new
Imaging Division which incurs significantly lower selling expense as a
percentage of net sales than the Physician Supply Division.

     MERGER COSTS AND EXPENSES. During the three months ended June 30, 1997, the
Company did not incur any non-recurring merger costs and expenses related to the
acquisitions. During the three months ended June 30, 1996, the Company recorded
non-recurring merger costs and expenses of approximately $6.9 million associated
with the mergers of PSS and four medical supply and equipment distributors. Such
costs included direct merger costs primarily consisting of investment banking,
legal, accounting and filing fees as well as consolidation costs from the
closing of duplicate service center locations and reducing personnel.

     OPERATING INCOME (LOSS). The Company recorded operating income of $6.5
million for the three months ended June 30, 1997 as compared to an operating
loss of $3.0 million for the three months ended June 30, 1996. The operating
results for the three months ended June 30, 1996 include non-recurring merger
costs and expenses of approximately $6.9 million. Excluding the effect of these
non-recurring costs, operating income increased $2.6 million or 67% to $6.5
million for the three months ended June 30, 1997 from $3.9 million for the three
months ended June 30, 1996.

     INTEREST INCOME. The Company recorded interest income from short-term
investments of approximately $ 320,000 during the three months ended June 30,
1997. Interest expense for the three months ended June 30, 1997 was
approximately $70,000. Interest expense was related to debt of companies 
acquired which was repaid upon acquisition.
                                        
     OTHER INCOME. The Company's other income totaled $0.6 million and $0.4
million, an increase of $0.2 million or 43.9%, for the three months ended June
30, 1997 and 1996, respectively. Other income primarily represents finance
charges on customer accounts.

     (PROVISION) BENEFIT FOR INCOME TAXES. The income tax provision totaled $3.0
million for the three months ended June 30, 1997 as compared to the income tax
benefit of $0.5 million for the three months ended June 30, 1996. The income tax
computation is affected by the non-deductible nature of certain non-recurring
merger costs and expenses in the period in which they were incurred.

                                      -10-
<PAGE>
 
               PHYSICIAN SALES & SERVICE, INC. AND SUBSIDIARIES
          MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
                           AND RESULTS OF OPERATIONS
                                  (CONTINUED)

     NET INCOME (LOSS). Net income totaled $4.4 million for the three months
ended June 30, 1997 as compared to a net loss of $1.5 million for the three
months ended June 30, 1996. The net loss for the three months ended June 30,
1996 includes approximately $6.9 million of non-recurring merger costs and
expenses. The following table shows net income (loss) and net income (loss) per
share for the three months ended June 30, 1997 as compared to the three months
ended June 30, 1996 as reported and the pro-forma effect on net income per share
excluding these non-recurring merger costs and expenses and the related tax
effects.
                                        
<TABLE> 
<CAPTION> 
                                    Pro-forma excluding non-                              
                               recurring merger costs and expenses           As reported    
                                       Three Months Ended                 Three Months Ended 

                                  June 30, 1997  June 30, 1996       June 30, 1997  June 30, 1996   
                                  -------------  -------------       -------------  -------------   
<S>                               <C>            <C>                 <C>            <C>             
Net income (loss) (in thousands)    $  4,370        $ 3,135             $ 4,370       $ (1,540)     
Net income (loss)                                                                                   
   per share                        $   0.12        $  0.09             $  0.12       $  (0.04)      
</TABLE> 
 

LIQUIDITY AND CAPITAL RESOURCES

     The Company had working capital of $168.1 million and $165.4 million as of
June 30, 1997 and March 28, 1997, respectively. Accounts receivable (net of
allowances) were $121.6 million and $119.3 million as of June 30, 1997 and March
28, 1997, respectively. The average number of days sales in accounts receivable
was approximately 53 days for the three months ended June 30, 1997 and 56 days
for the year ended March 28, 1997, respectively. Inventories were $68.5 million
and $67.9 million as of June 30, 1997 and March 28, 1997, respectively. The
Company had annual inventory turnover of 8.7 times for the three months ended
June 30, 1997 and 8.1 times for the year ended March 28, 1997.

     Net cash provided by operating activities was $10.3 million for the three
months ended June 30, 1997 compared to net cash used in operating activities of
$2.6 million for the three months ended June 30, 1996. The improvement resulted
from improved operating results for the three months ended June 30, 1997. For
the three months ended June 30, 1996, a significant portion of these funds were
utilized to consolidate the closing of duplicate service center locations,
realigning regional and corporate functions, consolidating information systems
and reducing personnel in conjunction with mergers.

     Net cash provided by investing activities for the three months ended June
30, 1997 consisted primarily of the proceeds from sales of marketable securities
offset by capital expenditures and the payments on noncompete agreements. Net 
cash used in investing activities for the three months ended June 30, 1996 
consisted primarily of payments for purchases of net assets of businesses 
acquired. Net cash used in financing activities was $0.5 million for the three
months ended June 30, 1996. Net cash used in financing activities of $7.8
million for the three months ended June 30, 1996 consisted primarily of
repayments of outstanding debt of companies acquired.

     The Company has historically financed its liquidity needs for expansion
through lines of credit provided by banks and the private and public offering of
stock.  The Company has no debt outstanding on its $60 million credit facility.

                                      -11-
<PAGE>
 
               PHYSICIAN SALES & SERVICE, INC. AND SUBSIDIARIES
          MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
                           AND RESULTS OF OPERATIONS
                                  (CONTINUED)
                                        
     The Company believes that its current cash and cash equivalent balances
combined with the expected cash flows from operations, available credit
facility, capital markets, and vendor credit will be sufficient to fund its
liquidity needs for its existing operations and for service center expansion for
at least the next two years.

     All statements contained herein that are not historical facts, including,
but not limited to, statements regarding anticipated growth in revenue, gross
margins and earnings, statements regarding the Company's current business
strategy, the Company's projected sources and uses of cash, and the Company's
plans for future development and operations, are based upon current
expectations. These statements are forward-looking in nature and involve a
number of risks and uncertainties. Actual results may differ materially. Among
the factors that could cause results to differ materially are the following: the
availability of sufficient capital to finance the Company's business plans on
terms satisfactory to the Company; competitive factors; the ability of the
Company to adequately defend or reach a settlement of outstanding litigations
and investigations involving the Company or its management; changes in labor,
equipment and capital costs; changes in regulations affecting the Company's
business; future acquisitions or strategic partnerships; general business and
economic conditions; and other factors described from time to time in the
Company's reports filed with the Securities and Exchange Commission. The Company
wishes to caution readers not to place undue reliance on any such forward-
looking statements, which statements are made pursuant to the Private Litigation
Reform Act of 1995 and, as such, speak only as of the date made.

                                      -12-
<PAGE>
 
                                    PART II
                               OTHER INFORMATION
                                        
ITEM 2.  CHANGES IN SECURITIES

     (a)  Not applicable.
     (b)  Not applicable.
     (c)  On March 20, 1997, the Company issued 407,317 shares of common stock,
          including 31,339 shares which are being held in escrow pending the
          resolution of potential indemnifiable claims, to the former
          shareholder of Rad-Tech X-Ray, Inc. in exchange for all of the shares
          of Rad-Tech X-Ray, Inc. common stock. The issuance of the securities
          was made in reliance on the exemption from registration provided under
          Section 4(2) of the Securities Act of 1933, as a transaction by an
          issuer not involving a public offering. All of the securities were
          acquired by the recipient for investment and with no view toward the
          public resale or distribution thereof without registration. The
          recipient qualified as an accredited investor, the offers and sales
          were made without any public solicitation, and the stock certificates
          bear restrictive legends.

          On June 2, 1997, the Company issued 167,311 shares of common stock,
          including 22,214 shares which are being held in escrow pending the
          resolution of potential indemnifiable claims, to the former
          shareholders of Thompco Medical, Inc. common stock. The issuance of
          the securities was made in reliance on the exemption from registration
          provided under Section 4(2) of the Securities Act of 1933, as a
          transaction by an issuer not involving a public offering. All of the
          securities were acquired by the recipients for investment and with no
          view toward the public resale or distribution thereof without
          registration. The recipients were accredited investors or
          sophisticated investors the offers and sales were made without any
          public solicitation and the stock certificates bear restrictive
          legends.


ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K

          (A) EXHIBITS


EXHIBIT NO.  DESCRIPTION
- -----------  -----------
    3.1      Amended and Restated Articles of Incorporation dated March 15, 
             1994. (1)
    3.2      Amended and Restated Bylaws dated March 15, 1994. (1)
   10.1      Financing and Security Agreement between the Company and
             NationsBank of Georgia, N.A. (as successor to NCNB National Bank of
             Florida), dated as of September 26, 1991, as amended. (2)
   10.2      Registration Rights Agreement between the Company and Tullis-
             Dickerson Capital Focus, LP, dated as of March 16, 1994. (2)
   10.3      Employment Contract, as amended, for Patrick C. Kelly. (2)
   10.4      Incentive Stock Option Plan dated May 14, 1986. (2)
   10.5      Shareholders Agreement dated March 26, 1986, between the Company,
             the Charthouse Co., Underwood, Santioni and Dunaway. (2)
   10.6      Shareholders Agreement dated April 10, 1986, between the Company
             and Clyde Young. (2)
   10.7      Shareholders Agreement between the Company and John D. Barrow. (2)
   10.8      Amended and Restated Directors Stock Plan. (7)
   10.9      Amended and Restated 1994 Long Term Incentive Plan. (7)
   10.10     Amended and Restated 1994 Long Term Stock Plan. (7)
   10.11     1994 Employee Stock Purchase Plan (3)
   10.12     1994 Amended Incentive Stock Option Plan (2)
   10.13     Amended and Restated Loan and Security Agreement between the
             Company and NationsBank of Georgia, N.A. dated December 21, 1994
             (4)
   10.14     Distributorship Agreement between Abbott Laboratories and Physician
             Sales & Service, Inc. (Portions omitted as confidential -Separately
             filed with Commission). (5)
   10.15     Stock Purchase Agreement between Abbott Laboratories and Physician
             Sales & Service, Inc. (5)

                                      -13-
<PAGE>
 
EXHIBIT NO.  DESCRIPTION
- -----------  -----------
   10.16     Amendment to Employee Stock Ownership Plan. (7)
   10.16a    Amendment and Restatement of the Physician Sales and Service, Inc.
             Employee Stock Ownership and Savings Plan.
   10.16b    First Amendment to the Physician Sales and Service Inc. Employee
             Stock Ownership and Savings Plan.
   10.17     Third Amended and Restated Agreement and Plan of Merger By and
             Among Taylor Medical, Inc. and Physician Sales & Service, Inc.
             (including exhibits thereto) (6)
   10.18     Agreement and Plan of Merger by and Among Physician Sales &
             Service, Inc., PSS Merger Corp. and and Treadway Enterprises, Inc.
             (8)
   27        Financial Data Schedule (for SEC use only)

- -----------
(1)  Incorporated by Reference to the Company's Registration Statement on Form
     S-3, Registration No. 33-97524.
(2)  Incorporated by Reference to the Company's Registration Statement on Form
     S-1, Registration No. 33-76580.
(3)  Incorporated by Reference to the Company's Registration Statement on Form
     S-8, filed  October 7, 1994
(4)  Incorporated by Reference to the Company's Report on Form 10-Q for the
     quarterly period ended December 31, 1994.
(5)  Incorporated by Reference to the Company's Report on Form 10-K for the
     fiscal year ended March 30, 1995.
(6)  Incorporated by Reference to the Company's Report on Form 10-K for the
     fiscal year ended March 30, 1996.
(7)  Incorporated by Reference to the Company's Report on Form 10-Q for the
     quarterly period ended June 30, 1996
(8)  Incorporated by Reference to the Company's Current Report on Form 8-K,
     filed January 3, 1997.

     (B) REPORTS ON FORM 8-K
          None

                                      -14-
<PAGE>
 
                               OTHER INFORMATION

                                   SIGNATURES
                                        
Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized on August 14, 1997.


                                               PHYSICIAN SALES & SERVICE, INC.

                                               /s/  David A. Smith
                                               -------------------------------
                                                    David A. Smith
                                                    Executive Vice President and
                                                    Chief Financial Officer

                                      -15-

<PAGE>
 
                                                                  EXHIBIT 10.16A


                           AMENDMENT AND RESTATEMENT

                                     OF THE

                        PHYSICIAN SALES & SERVICE, INC.

                   EMPLOYEE STOCK OWNERSHIP AND SAVINGS PLAN

                               TABLE OF CONTENTS
                               -----------------

<TABLE>
<CAPTION>
                                                                              Page
                                                                             ------
<S>             <C>                                                          <C>
ARTICLE I       DEFINITIONS................................................     I-1
ARTICLE II      AMENDMENT AND RESTATEMENT OF THE PLAN......................    II-1
ARTICLE III     PURPOSE OF THE PLAN AND THE TRUST..........................   III-1
ARTICLE IV      PLAN ADMINISTRATOR.........................................    IV-1
ARTICLE V       ELIGIBILITY AND PARTICIPATION..............................     V-1
ARTICLE VI      CONTRIBUTIONS TO THE TRUST.................................    VI-1
ARTICLE VII     PARTICIPANTS' ACCOUNTS AND ALLOCATION OF CONTRIBUTIONS.....   VII-1
ARTICLE VIII    BENEFITS UNDER THE PLAN....................................  VIII-1
ARTICLE IX      PAYMENTS OF BENEFITS, PUT OPTION AND RIGHT OF FIRST REFUSAL    IX-1
ARTICLE X       WITHDRAWALS AND DIVERSIFICATION DISTRIBUTIONS..............     X-1
ARTICLE XI      PARTICIPANT DIRECTED INVESTMENTS...........................    XI-1
ARTICLE XII     TRUST FUND.................................................   XII-1
ARTICLE XIII    EXPENSES OF ADMINISTRATION OF THE PLAN AND THE TRUST FUND..  XIII-1
ARTICLE XIV     AMENDMENT AND TERMINATION..................................   XIV-1
ARTICLE XV      MISCELLANEOUS..............................................    XV-1
</TABLE>
<PAGE>
 
                           AMENDMENT AND RESTATEMENT
                                     OF THE
                        PHYSICIAN SALES & SERVICE, INC.
                   EMPLOYEE STOCK OWNERSHIP AND SAVINGS PLAN


     This Amendment and Restatement of the Physician Sales & Service, Inc.
Employee Stock Ownership and Savings Plan is made and entered into effective for
all purposes as of January 1, 1997, except as may be otherwise noted herein, by
Physician Sales & Service, Inc. (the "Company").

                              W I T N E S S E T H:
                              - - - - - - - - - - 

     WHEREAS, the Company has previously adopted the Amendment and Restatement
of the Physician Sales & Service, Inc. Employee Stock Ownership and Savings
Plan, which has been amended from time to time (as amended, the "Plan"); and

     WHEREAS, the Company is authorized and empowered to amend the Plan; and

     WHEREAS, the Company deems it advisable and in the best interests of the
Participants to amend the Plan to provide for the merger of the Brown's Medical
Supply Co. Retirement Savings Plan into this Plan effective as of January 1,
1997 (or as soon as practicable thereafter), and to include other changes
required in order to comply with applicable federal laws.

     NOW, THEREFORE, the Plan is hereby amended and restated in its entirety to
read as follows:

                                   ARTICLE I


                                  Definitions
                                  -----------

     (a) "ACCOUNT" or "ACCOUNTS" shall mean, as required by the context, the
          -------      --------                                             
entire amount held from time to time for the benefit of any one Participant, or
a portion thereof attributable to a Participant's 401(k) Elective Contributions
Account, ESOP Matching Contributions Account, ESOP Employer Contributions
Account, Rollover Contributions Account, and/or Merger Accounts, as well as a
Participant's ESOP Elective Contributions Account credited with any ESOP
Elective Contributions made by the Participant for payroll periods ending before
January 1, 1996.  A Participant's ESOP Matching Contributions Account and ESOP
Employer Contributions Account may each include an Employer Securities Account
and an Other Investments Account, as set forth hereinafter.  A Participant's
ESOP Elective Contributions Account may include an Employer Securities Account,
an Other Investments Account, and a Participant Investments - ESOP Elective
Contributions Account, as set forth hereinafter.
<PAGE>
 
     (b) "ACTUAL CONTRIBUTION PERCENTAGE" shall mean, with respect to a group of
          ------------------------------                                        
Participants for the Plan Year, the average of the Actual Contribution Ratios
(calculated separately for each member of the group) of each Participant who is
a member of such group.

     (c) "ACTUAL CONTRIBUTION RATIO" shall mean the ratio of the amount of ESOP
          -------------------------                                            
Matching Contributions (including any other contributions which are subject to
the employee stock ownership plan provisions of this Plan and which may be
treated as matching contributions in accordance with Treasury Regulation Section
1.401(m)-1(b)(5)) made on behalf of a Participant for a Plan Year to the
Participant's Compensation for the Plan Year.

     (d) "ACTUAL DEFERRAL PERCENTAGE" shall mean, with respect to a group of
          --------------------------                                        
Participants for the Plan Year, the average of the Actual Deferral Ratios
(calculated separately for each member of the group) of each Participant who is
a member of such group.

     (e) "ACTUAL DEFERRAL RATIO" shall mean the ratio of the amount of 401(k)
          ---------------------                                              
Elective Contributions (including 401(k) Elective Contributions by Highly
Compensated Employees in excess of the limitation set forth in paragraph
(a)(2)(A) of Article VI to the extent required by Treasury Regulation Section
1.402(g)-1(e)(1)(ii), and any Non-Elective Contributions treated as elective
contributions) made on behalf of a Participant for a Plan Year to the
Participant's Compensation for the Plan Year.

     (f) "ADMINISTRATOR" shall mean the Plan Administrator.
          -------------                                    

     (g) "AFFILIATE" shall mean, with respect to an Employer, any corporation
          ---------                                                          
other than such Employer that is a member of a controlled group of corporations,
within the meaning of Section 414(b) of the Code, of which such Employer is a
member; all other trades or businesses (whether or not incorporated) under
common control, within the meaning of Section 414(c) of the Code, with such
Employer; any service organization other than such Employer that is a member of
an affiliated service group, within the meaning of Section 414(m) of the Code,
of which such Employer is a member; and any other organization that is required
to be aggregated with such Employer under Section 414(o) of the Code.  For
purposes of determining the limitations on Annual Additions, the special rules
of Section 415(h) of the Code shall apply.

     (h) "AGREEMENT AND DECLARATION OF TRUST" shall mean the agreement providing
          ----------------------------------                                    
for the Trust Fund, as it may be amended from time to time.

     (i)  "ANNUAL ADDITIONS"
           ---------------- 

          (1) The term "Annual Additions" shall mean, with respect to a
     Limitation Year, the sum of:

               (A) the amount of the contributions made by the Employers
          (including 401(k) Elective Contributions other than amounts

                                      -2-
<PAGE>
 
          distributed as "excess deferrals" in accordance with Treasury
          Regulation Section 1.402(g)-1(e)(2) or (3)) and allocated to the
          Participant under any defined contribution plan maintained by an
          Employer or an Affiliate;

               (B) the amount of the Employee's contributions (other than
          Rollover Contributions, if any) to any contributory defined
          contribution plan maintained by an Employer or an Affiliate;

               (C) except as provided in subparagraph (2), any forfeitures
          separately allocated to the Participant under any defined contribution
          plan maintained by an Employer or an Affiliate; and

               (D) if the Participant is a Key Employee, to the extent required
          by law, any contributions allocated to any individual account on
          behalf of such Participant under Section 401(h) or Section 419A(d) of
          the Code.

          (2) The amount of any ESOP Employer Contribution allocated to a
     Participant for purposes of subparagraph (1)(A), if such contribution is
     used to repay a loan for the purchase of Employer Securities, shall be
     equal to the Participant's share of the repayment, and not to the value of
     Employer Securities released from a suspense account and allocated to such
     Participant's Employer Securities Accounts as a result of such repayment.
     If no more than one-third of the ESOP Employer Contributions for a Plan
     Year that are used to repay a loan for the purchase of Employer Securities
     are allocated to Highly Compensated Employees, the Annual Additions for
     such Plan Year shall not include

               (A) forfeitures of Employer Securities that were acquired with
          the proceeds of a loan, and

               (B) amounts used to pay interest on a loan used for the purchase
          of Employer Securities.

     (j) "BOARD OF DIRECTORS" and "BOARD" shall mean the board of directors of
          ------------------       -----                                      
the Company or, when required by the context, the board of directors of an
Employer other than the Company.

     (k) "CODE" shall mean the Internal Revenue Code of 1986, as amended, or any
          ----                                                                  
successor statute.  Reference to a specific section of the Code shall include a
reference to any successor provision.

     (l) "COMPANY" shall mean Physician Sales & Service, Inc. and its
          -------                                                    
successors.

     (m)  "COMPENSATION"
           ------------ 

          (1) The term "Compensation" shall mean the regular salaries and wages,
     overtime pay, bonuses, commissions and other amounts paid by an Employer
     and taxable to the Employee, as well as elective contributions made on

                                      -3-
<PAGE>
 
     behalf of a Participant to this Plan and any cafeteria plan maintained by
     an Employer pursuant to Sections 401(k) and 125 of the Code, respectively,
     but shall not include third party disability payments, tax deferred stock
     options, deductible relocation expense payments, credits or benefits under
     this Plan, any amount contributed to any pension, employee welfare, life
     insurance or health insurance plan or arrangement (other than elective
     contributions to this Plan and any cafeteria plan), or any other tax-
     favored fringe benefits.

          (2) For purposes of determining a Participant's Actual Deferral Ratio
     with respect to any Plan Year, an Employer may limit the period for which
     Compensation is taken into account to that portion of the Plan Year in
     which the Employee was a Participant so long as this limit is applied
     uniformly to all eligible Employees under the Plan for the Plan Year.  For
     all other purposes of the Plan, no Compensation paid or accrued by an
     Employer with respect to an Employee prior to the Employee's first day of
     participation shall be taken into account.

          (3) No Compensation in excess of $150,000 (adjusted by the
     Commissioner of the Internal Revenue Service in accordance with Section
     401(a)(17)(B) of the Code) shall be taken into account for any Employee.

     (n) "DIRECT ROLLOVER" shall mean a payment of an Eligible Rollover
          ---------------                                              
Distribution by the Plan to an Eligible Retirement Plan specified by the
Distributee.

     (o)  "DISTRIBUTEE" shall mean
           -----------            

          (1) a Participant, or former Participant, who is entitled to benefits
     payable as a result of his retirement, disability or other severance of
     employment as provided in Article VIII,

          (2) a Participant's, or former Participant's, surviving Eligible
     Spouse who is entitled to death benefits payable pursuant to paragraph (d)
     of Article VIII, and

          (3) a Participant's, or former Participant's, spouse or former spouse
     who is the alternate payee under a qualified domestic relations order, as
     defined in Section 414(p) of the Code, entitled to benefits payable as
     provided by paragraph (b)(2) of Article XV.

     (p) "DIVERSIFICATION ELECTION PERIOD" shall mean the six Plan Year period
          -------------------------------                                     
beginning with the later of

          (1) the Plan Year after the Plan Year in which the Participant attains
     age 55; or

          (2) the Plan Year after the Plan Year in which the Participant first
     completes ten (10) years of participation in the Plan.

                                      -4-
<PAGE>
 
     (q) "EARLY RETIREMENT DATE" shall mean the first date on which a
          ---------------------                                      
Participant has reached the age of 55 years and completed ten Years of Service.

     (r) "EFFECTIVE DATE" of this Amendment and Restatement shall mean January
          --------------                                                      
1, 1997, except as may otherwise be noted herein.

     (s) "ELIGIBILITY DATE" shall mean the first day of each Plan Year or
          ----------------                                               
October 1 of each Plan Year.

     (t) "ELIGIBLE RETIREMENT PLAN" shall mean an individual retirement account
          ------------------------                                             
described in Section 408(a) of the Code, an individual retirement annuity
described in Section 408(b) of the Code, an annuity plan described in Section
403(a) of the Code, or a qualified trust described in Section 401(a) of the
Code, that accepts a Distributee's Eligible Rollover Distribution.  However, in
the case of an Eligible Rollover Distribution to a Participant's, or former
Participant's, surviving Eligible Spouse who is entitled to death benefits
payable pursuant to paragraph (d) of Article VIII, an Eligible Retirement Plan
shall mean an individual retirement account or individual retirement annuity.

     (u) "ELIGIBLE ROLLOVER DISTRIBUTION" shall mean any distribution of all or
          ------------------------------                                       
any portion of the balance to the credit of a Distributee, other than:

          (1) any distribution that is one of a series of substantially equal
     periodic payments (not less frequently than annually) made

               (A) for the life (or life expectancy) of the Distributee, or the
          joint lives (or life expectancies) of the Distributee and the
          Distributee's designated beneficiary, or

               (B) for a specified period of ten years or more;

          (2) any distribution to the extent such distribution is required under
     Section 410(a)(9) of the Code; and

          (3) the portion of any distribution that is not includible in gross
     income (determined without regard to the exclusion for net unrealized
     appreciation with respect to employer securities).

Notwithstanding the preceding provisions of this paragraph, an Eligible Rollover
Distribution shall not include one or more distributions during a Plan Year with
respect to a Participant if the aggregate amount distributed during the Year is
less than $200 (adjusted under such regulations as may be issued from time to
time by the Secretary of the Treasury).

     (v) "ELIGIBLE SPOUSE" shall mean a Participant's husband or wife.
          ---------------                                             

     (w)  "EMPLOYEE"
           -------- 

                                      -5-
<PAGE>
 
          (1) The term "Employee" shall mean any person employed by an Employer
     or an Affiliate other than:

               (A) a member of a collective bargaining unit if retirement
          benefits were a subject of good faith bargaining between such unit and
          an Employer, and

               (B) a nonresident alien who does not receive earned income from
          sources within the United States.

          (2) The term "Employee" shall also include any leased employee of the
     Employer; provided, however, that contributions or benefits provided by the
     leasing organization that are attributable to services performed for such
     Employer shall be treated as provided by such Employer.  The preceding
     sentence shall not apply to any leased employee if:

               (A) leased employees do not constitute more than twenty percent
          (20%) of the Employer's Non-Highly Compensated Employees (as
          determined without regard to this subparagraph), and

               (B) such leased employee is covered by a money purchase pension
          plan providing:

                    (i) a nonintegrated Employer Contribution rate of at least
               10% of compensation (as defined in Section 414(n) of the Code),

                    (ii)  immediate participation, and

                    (iii)  full and immediate vesting.

          (3) For purposes of this paragraph, the term "leased employee" means
     any person (other than an employee of the Employer) who, pursuant to an
     agreement between the Employer and any other person ("leasing
     organization"), has performed services for the Employer (or for the
     Employer and one or more Affiliates) on a substantially full time basis for
     a period of at least one year and the individual's services are performed
     under the primary direction or control of such Employer.

     (x) "EMPLOYER" shall mean the Company and any subsidiary, related
          --------                                                    
corporation, or other entity that adopts this Plan with the consent of the
Company.

     (y) "EMPLOYER CONTRIBUTION" shall mean a discretionary contribution by an
          ---------------------                                               
Employer allocated to a Participant for Plan Years beginning before March 31,
1995, which was previously credited to the Participant's Employer Contributions
Account and which is credited to the Participant's 401(k) Elective Contributions
Account pursuant to paragraph (b) of Article VII.

                                      -6-
<PAGE>
 
     (z) "EMPLOYER CONTRIBUTIONS ACCOUNT" shall mean an account separately
          ------------------------------                                  
maintained prior to January 1, 1996, for purposes of allocating Employer
Contributions on behalf of a Participant, which  has been merged with the
Participant's 401(k) Elective Contributions Account pursuant to paragraph (b) of
Article VII.

     (aa) "EMPLOYER SECURITIES" shall mean common stock, any other type of stock
           -------------------                                                  
or any marketable obligation (as defined in Section 407(e) of ERISA) issued by
the Company or any Affiliate of the Company; provided, however, that if Employer
Securities are purchased with borrowed funds, Employer Securities, to the extent
required by Section 4975 of the Code, shall only include

          (1) such securities that are readily tradable on an established
     securities market, or

          (2) if none of the stock of an Employer (or any Affiliate of such
     Employer other than a member of an affiliated service group that includes
     such Employer) is publicly tradable on an established securities market,
     common stock issued by the Employer having a combination of voting power
     and dividend rights equal to or in excess of (A) that class of common stock
     of the Employer or any Affiliate having the greatest voting power, and (B)
     that class of common stock of the Employer or any Affiliate having the
     greatest dividend rights, or

          (3) noncallable preferred stock that is convertible at any time into
     stock meeting the requirements of subparagraph (1) or (2) (whichever is
     applicable), if such conversion is at a reasonable price (determined
     pursuant to Treasury Regulation (S)54.4975-11(d)(5) as of the date of
     acquisition by the Trustee).

     (bb) "EMPLOYER SECURITIES ACCOUNT" shall mean an account established
           ---------------------------                                   
pursuant to paragraph (b) of Article VII with respect to ESOP Employer
Contributions and/or ESOP Matching Contributions (and any ESOP Elective
Contributions made to the Plan for payroll periods ending before January 1, 1996
and not credited to Participant Investments - ESOP Elective Contributions
Accounts) invested by the Trustee in Employer Securities as required by
paragraph (a) of Article III, and adjustments thereto.

     (cc) "ERISA" shall mean the Employee Retirement Income Security Act of
           -----                                                           
1974, as amended, or any successor statute.  References to a specific section of
ERISA shall include references to any successor provisions.

     (dd) "ESOP ELECTIVE CONTRIBUTION" shall mean a contribution made by an
           --------------------------                                      
Employer at the election of a Participant for payroll periods ending before
January 1, 1996, which was credited to the Participant's ESOP Elective
Contributions Account.

     (ee) "ESOP ELECTIVE CONTRIBUTIONS ACCOUNT" shall mean an account
           -----------------------------------                       
established pursuant to paragraph (b) of Article VII with respect to ESOP
Elective Contributions made under salary reduction arrangements for payroll

                                      -7-
<PAGE>
 
periods ending before January 1, 1996 and invested primarily in Employer
Securities as provided in paragraph (a) of Article III.

     (ff) "ESOP EMPLOYER CONTRIBUTION" shall mean a contribution pursuant to
           --------------------------                                       
paragraph (c) of Article VI by an Employer on behalf of a Participant.

     (gg) "ESOP EMPLOYER CONTRIBUTIONS ACCOUNT" shall mean an account
           -----------------------------------                       
established pursuant to paragraph (b) of Article VII with respect to ESOP
Employer Contributions made pursuant to paragraph (c) of Article VI and invested
primarily in Employer Securities as provided in paragraph (a) of Article III.

     (hh) "ESOP MATCHING CONTRIBUTION" shall mean a contribution pursuant to
           --------------------------                                       
paragraph (b) of Article VI by an Employer on behalf of a Participant.

     (ii) "ESOP MATCHING CONTRIBUTIONS ACCOUNT" shall mean an account
           -----------------------------------                       
established pursuant to paragraph (b) of Article VII with respect to ESOP
Matching Contributions made pursuant to paragraph (b) of Article VI and invested
primarily in Employer Securities as provided in paragraph (a) of Article III.

     (jj) "FAIR MARKET VALUE" shall mean, for purposes of the valuation of
           -----------------                                              
Employer Securities, the closing price (or, if there is no closing price, then
the closing bid price) of such Employer Securities as reported on the Composite
Tape, or if not reported thereon, then such price as reported in the trading
reports of the principal securities exchange in the United States on which such
Employer Securities are listed, or if the Employer Securities are not listed on
a securities exchange in the United States, the mean between the dealer closing
"bid" and "ask" prices on the over-the-counter market as reported by the
National Association of Securities Dealers Automated Quotation System (NASDAQ),
or NASDAQ's successor, or if not reported on NASDAQ, the fair market value of
the securities as determined in good faith and based on all relevant factors;
provided, however, that the Fair Market Value of Employer Securities not readily
tradable on an established securities market shall be determined by an
independent appraiser pursuant to Section 401(a)(28)(C) of the Code.

     (kk) "401(K) ELECTIVE CONTRIBUTION" shall mean a contribution pursuant to
           ----------------------------                                       
paragraph (a) of Article VI by an Employer on behalf of a Participant.

     (ll) "401(K) ELECTIVE CONTRIBUTIONS ACCOUNT" shall mean an account
           -------------------------------------                       
established pursuant to paragraph (b) of Article VII with respect to
contributions made to this Plan under salary reduction arrangements pursuant to
paragraph (a) of Article VI and as Non-Elective Employer Contributions pursuant
to paragraph (d) of Article VI.  A Participant's 401(k) Elective Contributions
Account shall include amounts previously credited (1) as salary reduction
contributions to the 401(k) Plan on behalf of a Participant prior to the merger
of the 401(k) Plan with this Plan effective October 1, 1993, and (2) to the
Participant's Employer Contributions Account as of December 31, 1995, under the
terms of this Plan in effect as of such date.

                                      -8-
<PAGE>
 
     (mm) "401(K) PLAN" shall mean the Physician Sales & Service, Inc. 401(k)
           -----------                                                       
Plan, as established and maintained by the Employers prior to its merger into
this Plan effective as of October 1, 1993.

     (nn) "FUND" shall mean an investment fund established pursuant to Article
           ----                                                               
XI.

     (oo) "HARDSHIP" shall mean an immediate and heavy financial need of the
           --------                                                         
Participant for which a distribution of 401(k) Elective Contributions (as well
as any other contributions made to the 401(k) Plan and allocated to the
Participant prior to the merger of the 401(k) Plan with this Plan effective
October 1, 1993) is necessary to satisfy such need, as described in Article X.

     (pp) "HIGHLY COMPENSATED EMPLOYEE"
           --------------------------- 

          (1) The term "Highly Compensated Employee" shall mean any Employee:

               (A) who was a 5% owner of an Employer or an Affiliate during the
          Plan Year or the immediately preceding Plan Year; or;

               (B) whose Section 415 Compensation was more than $80,000
          (adjusted under such regulations as may be issued by the Secretary of
          the Treasury) for the immediately preceding Plan Year, and who was a
          member of the "top paid group" for such preceding Year.  As used
          herein, "top paid group" shall mean all Employees who are in the top
          20% of the Employer's or an Affiliate's work force (without regard to
          employees excludable pursuant to Section 414(q) of the Code) on the
          basis of Section 415 Compensation paid during the year.

          (2) The term "Highly Compensated Employee" shall also mean any former
     Employee who separated from service (or was deemed to have separated from
     service) prior to the Plan Year, performs no service for an Employer during
     the Plan Year, and was an actively employed Highly Compensated Employee in
     the separation year or any Plan Year ending on or after the date the
     Employee attained age 55.

          (3) For purposes of this paragraph, each Employee's Section 415
     Compensation shall be adjusted as required by Section 414(q)(7)(B) of the
     Code for the Plan Year beginning before January 1, 1998.

     (qq)  "HOUR OF SERVICE"
            --------------- 

          (1) The term "Hour of Service" shall mean

               (A) an hour for which an Employee is paid, or entitled to
          payment, for the performance of duties for an Employer or an
          Affiliate;

                                      -9-
<PAGE>
 
               (B) an hour for which an Employee is paid, or entitled to
          payment, by an Employer or an Affiliate on account of a period of time
          during which no duties are performed (irrespective of whether the
          employment relationship has terminated) due to vacation, holiday,
          illness, incapacity (including disability), lay-off, jury duty,
          military duty or leave of absence.  Notwithstanding the preceding,

                    (i) no more than 501 Hours of Service shall be credited
               under this section (B) to an Employee on account of any single
               continuous period during which the Employee performs no duties
               (whether or not such period occurs in a single Plan Year);

                    (ii) an hour for which an Employee is directly or indirectly
               paid, or entitled to payment, on account of a period during which
               no duties are performed shall not be credited to the Employee if
               such payment is made or due under a plan maintained solely for
               the purpose of complying with applicable workmen's compensation,
               or unemployment compensation or disability insurance laws; and

                    (iii)  an hour shall not be credited for a payment which
               solely reimburses an Employee for medical or medically related
               expenses incurred by the Employee; and

               (C) an hour for which back pay, irrespective of mitigation of
          damages, is either awarded or agreed to by an Employer or an
          Affiliate; provided, that the same Hour of Service shall not be
          credited both under section (A) or section (B), as the case may be,
          and under this section (C).  Crediting of an Hour of Service for back
          pay awarded or agreed to with respect to periods described in section
          (B) shall be subject to the limitations set forth in that section.

     The definition set forth in this subparagraph (1) is subject to the special
     rules contained in Department of Labor Regulations Sections 2530.200b-2(b)
     and (c), and any regulations amending or superseding such sections, which
     special rules are hereby incorporated in the definition of "Hour of
     Service" by this reference.

          (2) Each Employee who is not required to maintain records of his
     actual Hours of Service during any month shall be credited with 190 Hours
     of Service for such month if he would be credited with at least one Hour of
     Service during such month under subparagraph (1).

          (3)  (A)  Notwithstanding the other provisions of this "Hour of
          Service" definition, in the case of an Employee who is absent from
          work for any period by reason of her pregnancy, by reason of the birth
          of a child of the Employee, by reason of the placement of a child with

                                      -10-
<PAGE>
 
          the Employee in connection with the adoption of such child by the
          Employee or for purposes of caring for such child for a reasonable
          period beginning immediately following such birth or placement, the
          Employee shall be treated as having those Hours of Service described
          in section (B).

               (B) The Hours of Service to be credited to an Employee under the
          provisions of section (A) are the Hours of Service that otherwise
          would normally have been credited to such Employee but for the absence
          in question or, in any case in which the Plan is unable to determine
          such hours, eight Hours of Service per day of such absence; provided,
          however, that the total number of hours treated as Hours of Service
          under this subparagraph (3) by reason of any such pregnancy or
          placement shall not exceed 501 hours.

               (C) The hours treated as Hours of Service under this subparagraph
          (3) shall be credited only in the Plan Year in which the absence from
          work begins, if the crediting is necessary to prevent a One Year Break
          in Service in such Plan Year or, in any other case, in the immediately
          following Plan Year.

               (D) Credit shall be given for Hours of Service under this
          subparagraph (3) solely for purposes of determining whether a One Year
          Break in Service has occurred for participation or vesting purposes;
          credit shall not be given hereunder for any other purposes (including,
          without limitation, benefit accrual).

               (E) Notwithstanding any other provision of this subparagraph (3),
          no credit shall be given under this subparagraph (3) unless the
          Employee in question furnishes to the Administrator such timely
          information as the Administrator may reasonably require to establish
          that the absence from work is for reasons referred to in section (A)
          and the number of days for which there was such an absence.

     (rr) "KEY EMPLOYEE" shall mean any Employee or former Employee (and the
           ------------                                                     
beneficiaries of such Employee) who is at any time during the Plan Year (or was
at any time during the four preceding Plan Years)

          (1) an officer of an Employer or an Affiliate having an aggregate
     annual compensation from the Employer and its Affiliates in excess of 50%
     of the amount in effect under Section 415(b)(1)(A) of the Code for any such
     Plan Year; provided, however, that no more than the lesser of--

               (A)  50 Employees, or

               (B) the greater of (i) three Employees or (ii) 10 percent of all
          Employees,

                                      -11-
<PAGE>
 
     shall be treated as officers, and such officers shall be those with the
     highest annual compensation in the five-year period;

          (2) one of the ten Employees owning (or considered as owning) the
     largest interests in an Employer or an Affiliate, owning more than a 1/2%
     interest in the Employer or an Affiliate, and having an aggregate annual
     compensation from the Employer and its Affiliates of more than the
     limitation in effect under Section 415(c)(1)(A) of the Code for the
     calendar year that includes the last day of the Plan Year;

          (3) a 5% owner of an Employer or an Affiliate; or

          (4) a 1% owner of an Employer or an Affiliate having an aggregate
     annual compensation from the Employer and its Affiliates of more than
     $150,000.

Ownership shall be determined in accordance with Code section 416(i)(1)(B) and
(C).  For purposes of section (2), if two Employees have the same ownership
interest in an Employer or an Affiliate, the Employee having the greatest annual
compensation from the Employer and all Affiliates shall be treated as having a
larger interest.  For purposes of this paragraph, "compensation" shall mean
compensation as defined in Section 415(c)(3) of the Code, but including amounts
contributed by an Employer on behalf of an Employee pursuant to a salary
reduction agreement which are excludable from the Employee's gross income under
Section 125, Section 402(a)(8), Section 402(h), or Section 403(b) of the Code.

     (ss) "LEAVE OF ABSENCE" shall mean the time granted to an Employee for
           ----------------                                                
vacation, sick leave, temporary layoff or other purposes, all as authorized in
accordance with uniform rules adopted by his Employer from time to time.  Leave
of Absence shall also include the time that an Employee serves in the armed
forces of the United States of America during a period of national emergency or
as a result of the operation of a compulsory military service law of the United
States of America, and during any period after his discharge from such armed
forces in which his employment rights are guaranteed by law.

     (tt) "LIMITATION YEAR" shall mean the Plan Year.
           ---------------                           

     (uu) "MERGER ACCOUNTS" shall mean the account or accounts established
           ---------------                                                
pursuant to paragraph (b) of Article VII with respect to contributions to the
Brown's Medical Supply Co. Retirement Savings Plan (and any other tax-qualified
retirement plan that may be merged with this Plan from time to time) on behalf
of a Participant prior to the merger of the Brown's Medical Supply Co.
Retirement Savings Plan (and any other merged plan) with this Plan effective as
of January 1, 1997 (or as soon thereafter as administratively feasible (and,
with respect to any other merged plan, the effective date of such subsequent
merger)).

                                      -12-
<PAGE>
 
     (vv) "NON-ELECTIVE CONTRIBUTION" shall mean a contribution pursuant to
           -------------------------                                       
paragraph (d) of Article VI by an Employer on behalf of a Participant.

     (ww) "NON-HIGHLY COMPENSATED EMPLOYEE" shall mean, with respect to any Plan
           -------------------------------                                      
Year, an Employee who is not a Highly Compensated Employee.

     (xx) "NON-KEY EMPLOYEE" shall mean, with respect to any Plan Year, an
           ----------------                                               
Employee or former Employee who is not a Key Employee (including any such
Employee who formerly was a Key Employee).

     (yy) "NORMAL RETIREMENT DATE" shall mean the date on which a Participant
           ----------------------                                            
attains the age of 65 years.

     (zz) "ONE YEAR BREAK IN SERVICE" shall mean a 12-month Plan Year in which
           -------------------------                                          
an Employee has 500 or fewer Hours of Service, and it shall be deemed to occur
on the last day of any such Plan Year.  For the short Plan Year beginning
January 1, 1989 and ending March 30, 1989, a "One Year Break in Service" shall
be credited to an Employee who has 500 or fewer Hours of Service during the 12-
month period beginning January 1, 1989 and ending December 31, 1989.

     (aaa)  "OTHER INVESTMENTS ACCOUNT" shall mean an account established
             -------------------------                                   
pursuant to paragraph (b) of Article VII with respect to ESOP Employer
Contributions and/or ESOP Matching Contributions invested in assets other than
Employer Securities, and adjustments thereto.  The term "Other Investments
Account" shall also mean an account established pursuant to paragraph (b) of
Article VII with respect to any ESOP Elective Contributions made for payroll
periods ending before January 1, 1996 invested in assets other than Employer
Securities or Funds described in Article XI, and adjustments thereto.

     (bbb)  "PARTICIPANT" shall mean any eligible Employee of an Employer who
             -----------                                                     
has become a Participant under the Plan and shall include any former employee of
an Employer who became a Participant under the Plan and (1) who still has a
balance in an Account under the Plan or (2) is entitled to an allocation of a
contribution pursuant to paragraph (e)(2) of Article VII.

     (ccc)  "PARTICIPANT INVESTMENTS - ESOP ELECTIVE CONTRIBUTIONS ACCOUNT"
             ------------------------------------------------------------- 
shall mean an account established pursuant to paragraph (b) of Article VII with
respect to the segregated portion of each Participant's ESOP Elective
Contributions Account invested in accordance with the Designated Investments
provisions of Article XI, and adjustments thereto.

     (ddd)  "PLAN" shall mean the Physician Sales & Service, Inc. Employee Stock
             ----                                                               
Ownership and Savings Plan as herein set forth, as it may be amended from time
to time.

     (eee)  "PLAN ADMINISTRATOR" shall mean the Company.
             ------------------                         

     (fff)  "PLAN YEAR" shall mean
             ---------            

                                      -13-
<PAGE>
 
          (1) for Plan Years beginning before January 1, 1989, the 12-month
     period ending on December 31 of each year,

          (2) for the Plan Year beginning on January 1, 1989, the period
     beginning on January 1, 1989, and ending on March 30, 1989, and

          (3) for Plan Years beginning after March 30, 1989, the 12-month period
     ending on the Thursday nearest March 31 of each year.

     (ggg)  "ROLLOVER CONTRIBUTION" shall mean a contribution pursuant to
             ---------------------                                       
paragraph (i) of Article VI by an Employer on behalf of an Employee.

     (hhh)  "ROLLOVER CONTRIBUTIONS ACCOUNT" shall mean an account established
             ------------------------------                                   
pursuant to paragraph (b) of Article VII with respect to qualified Rollover
Contributions made pursuant to paragraph (i) of Article VI.

     (iii)  "SECTION 415 COMPENSATION" shall mean:
             ------------------------             

          (1) Wages, salaries, and fees for professional services and other
     amounts received (without regard to whether or not an amount is paid in
     cash) for personal services actually rendered in the course of employment
     with the Employer to the extent that the amounts are includible in gross
     income (including, but not limited to, commissions paid salesmen,
     compensation for services on the basis of a percentage of profits,
     commissions on insurance premiums, tips, bonuses, fringe benefits, and
     reimbursements or other expense allowances under a nonaccountable plan (as
     described in Section 1.62-2(c) of the Income Tax Regulations), and

          (2) Effective for Plan Years beginning after December 31, 1997,

               (A) any elective deferral (as defined in Section 402(g)(3) of the
          Code), and

               (B) any amount which is contributed or deferred by the Employer
          at the election of the Employee and which is not includible in the
          gross income of the Employee by reason of Section 125 or 457 of the
          Code.

          (3) Section 415 Compensation shall exclude the following:

               (A) Employer contributions (except as set forth in subparagraph
          (2) above) to a plan of deferred compensation which are not includible
          in the Employee's gross income for the taxable year in which
          contributed, or Employer contributions (except as set forth in
          subparagraph (2) above) under a simplified employee pension or any
          distributions from a plan of deferred compensation; provided, however,
          that any amounts received by an Employee pursuant to an unfunded non-
          qualified plan are permitted to be considered as Section 415

                                      -14-
<PAGE>
 
          Compensation in the year the amounts are includible in the gross
          income of the Employee;

               (B) Amounts realized from the exercise of a non-qualified stock
          option, or when restricted stock (or property) held by the Employee
          either becomes freely transferable or is no longer subject to a
          substantial risk of forfeiture;

               (C) Amounts realized from the sale, exchange or other disposition
          of stock acquired under a qualified stock option; and

               (D) Effective for the Plan Year beginning prior to January 1,
          1998, other amounts which received special tax benefits, or
          contributions made by the Employer (whether or not under a salary
          reduction agreement) towards the purchase of an annuity contract
          described in Section 403(b) of the Code (whether or not the
          contributions are actually excludable from the gross income of the
          Employee).

     (jjj)  "TOP HEAVY PLAN" shall mean this Plan if the aggregate account
             --------------                                               
balances (not including voluntary rollover contributions made by any Participant
from an unrelated plan) of the Key Employees and their beneficiaries for such
Plan Year exceed 60% of the aggregate account balances (not including voluntary
rollover contributions made by any Participant from an unrelated plan) for all
Participants and their beneficiaries.  Such values shall be determined for any
Plan Year as of the last day of the immediately preceding Plan Year.  The
account balances on any determination date shall include the aggregate
distributions made with respect to Participants during the five-year period
ending on the determination date.  For the purposes of this definition, the
aggregate account balances for any Plan Year shall include the account balances
and accrued benefits of all retirement plans qualified under Section 401(a) of
the Code with which this Plan is required to be aggregated to meet the
requirements of Section 401(a)(4) or 410 of the Code (including terminated plans
that would have been required to be aggregated with this Plan) and all plans of
an Employer or an Affiliate in which a Key Employee participates; and such term
may include (at the discretion of the Plan Administrator) any other retirement
plan qualified under Section 401(a) of the Code that is maintained by an
Employer or an Affiliate, provided the resulting aggregation group satisfies the
requirements of Sections 401(a) and 410 of the Code.  All calculations shall be
on the basis of actuarial assumptions that are specified by the Plan
Administrator and applied on a uniform basis to all plans in the applicable
aggregation group.  The account balance of any Participant shall not be taken
into account if:

          (1) he is a Non-Key Employee for any Plan Year, but was a Key Employee
     for any prior Plan Year, or

          (2) for Plan Years beginning after December 31, 1984, he has not
     performed any service for an Employer during the five-year period ending on
     the determination date.

                                      -15-
<PAGE>
 
     (kkk)  "TRUST" shall mean the trust established by the Agreement and
             -----                                                       
Declaration of Trust.

     (lll)  "TRUSTEE" shall mean the individual, individuals or corporation
             -------                                                       
designated as trustee under the Agreement and Declaration of Trust.

     (mmm)  "TRUST FUND" shall mean the trust fund established under the
             ----------                                                 
Agreement and Declaration of Trust from which the amounts of supplementary
compensation provided for by the Plan are to be paid or are to be funded.

     (nnn)  "VALUATION DATE" shall mean the last day of the Plan Year, June 30,
             --------------                                                    
September 30, and December 31 of each Plan Year, and such other dates as may be
selected by the Plan Administrator.

     (ooo)  "VALUATION PERIOD" shall mean the period beginning with the first
             ----------------                                                
day after a Valuation Date and ending with the next Valuation Date.

     (ppp)  "YEAR OF SERVICE"
             --------------- 

          (1)The term "Year of Service" shall mean

               (A) for all purposes of this Plan except for purposes of Article
          V, a Plan Year during which an Employee completes 1,000 or more Hours
          of Service; provided, however, that, for the Plan Year commencing
          before January 1, 1989 or after March 30, 1989, a "Year of Service"
          shall be credited to any Employee who completes 1,000 or more Hours of
          Service during the 12-month period beginning March 31, 1988 and ending
          March 30, 1989.

               (B) for purposes of Article V, the consecutive 12-month period
          beginning with the date of the Employee's first Hour of Service for
          his Employer or any Affiliate thereof (or his first Hour of Service
          after a One Year Break in Service) if, during such consecutive 12-
          month period, the Employee completes 1,000 Hours of Service for an
          Employer or an Affiliate thereof; provided, however, that if, during
          such consecutive 12-month period, the Employee does not complete 1,000
          Hours of Service, then "Year of Service" shall mean any Plan Year
          beginning after the date of the Employee's first Hour of Service
          during which the Employee completes 1,000 or more Hours of Service.
          In either event, for purposes of Article V, the Year of Service is not
          completed until the end of the consecutive 12-month period or the Plan
          Year, as the case may be, without regard to when during the period
          that the 1,000 Hours of Service are completed.  In determining his
          Years of Service the Employee shall receive credit for his Hours of
          Service for his Employer or any Affiliate thereof, whether or not he
          was an Employee at the time such Hours of Service were completed.

                                      -16-
<PAGE>
 
          (2) For purposes of Article VIII and subparagraph (a)(5) of Article
     XIV, an Employee's "Years of Service" shall not include the following:

               (A) any Year of Service prior to a One Year Break in Service, but
          only prior to such time as the Participant has completed a Year of
          Service after such One Year Break in Service; and

               (B) any Year of Service prior to a One Year Break in Service if
          the Participant had no vested interest in the balance of his Employer
          Contributions Account at the time of such One Year Break in Service
          and if the number of consecutive years in which a One Year Break in
          Service occurred equaled or exceeded the greater of five or the number
          of Years of Service completed by the Employee prior thereto (not
          including any Years of Service not required to be taken into
          consideration under the Plan as then in effect as a result of any
          prior One Year Break in Service); provided, however, that for these
          purposes, any One Year Break in Service resulting from a Leave of
          Absence shall not be counted but shall be disregarded.

     Notwithstanding the foregoing, Years of Service shall not be determined
     under this subparagraph (2) until the first Plan Year beginning after the
     Effective Date of this Amendment and Restatement, but shall be determined
     for prior periods under the Plan as in effect prior to this Amendment and
     Restatement.

          (3) For each Employee previously employed by a business acquired by an
     Employer on or after October 1, 1993 (directly or through the Employer's
     purchase of all or substantially all of the assets of the business), such
     Employee's "Years of Service" shall include, for purposes of Article V,
     service with the Employee's predecessor employer if:

               (A) the Employee was employed by the business on the date it was
          acquired by the Employer; and

               (B) the Employee's predecessor employer employed not less than 30
          employees on the date it was acquired by the Employer.

                                      -17-
<PAGE>
 
                                   ARTICLE II


                     Amendment and Restatement of the Plan
                     -------------------------------------

     The Employers' combined employee stock ownership plan and 401(k) plan is
hereby amended and restated in accordance with the terms hereof.  The amended
and restated Plan shall continue to be known as the "PHYSICIAN SALES & SERVICE,
INC. EMPLOYEE STOCK OWNERSHIP AND SAVINGS PLAN."

                                      -18-
<PAGE>
 
                                  ARTICLE III


                       Purpose of the Plan and the Trust
                       ---------------------------------

     (a) EXCLUSIVE BENEFIT.  This Plan is created for the sole purpose of
         -----------------                                               
providing benefits to the Participants and enabling them to share in the growth
of their Employer and is designed to invest ESOP Matching Contributions and ESOP
Employer Contributions (as well as ESOP Elective Contributions made for payroll
periods before January 1, 1996) primarily in Employer Securities.  Except as
otherwise provided herein and as otherwise permitted by law, in no event shall
any part of the principal or income of the Trust be paid to or reinvested in any
Employer or be used for or diverted to any purpose whatsoever other than for the
exclusive benefit of the Participants and their beneficiaries.

     (b) RETURN OF CONTRIBUTIONS.  Notwithstanding the foregoing provisions of
         -----------------------                                              
paragraph (a), any contribution made by an Employer to this Plan by a mistake of
fact may be returned to the Employer within one year after the payment of the
contribution; and any contribution made by an Employer that is conditioned upon
the deductibility of the contribution under Section 404 of the Code (each
contribution shall be presumed to be so conditioned unless the Employer
specifies otherwise) may be returned to the Employer if the deduction is
disallowed and the contribution is returned (to the extent disallowed) within
one year after the disallowance of the deduction.

     (c) PARTICIPANTS' RIGHTS.  The establishment of this Plan shall not be
         --------------------                                              
considered as giving any Employee, or any other person, any legal or equitable
right against any Employer, any Affiliate, the Plan Administrator, the Trustee
or the principal or the income of the Trust, except to the extent otherwise
provided by law.  The establishment of this Plan shall not be considered as
giving any Employee, or any other person, the right to be retained in the employ
of any Employer or any Affiliate.

     (d) QUALIFIED PLAN.  This Plan and the Trust are intended to qualify under
         --------------                                                        
the Code as a tax-free employees' plan and trust, as a cash or deferred
arrangement subject to Section 401(k) of the Code, and as an employee stock
ownership plan within the meaning of Section 4975(e)(7) of the Code.  The
provisions of this Plan and the Trust should be interpreted accordingly.

                                      -19-
<PAGE>
 
                                   ARTICLE IV


                               Plan Administrator
                               ------------------

     (a) ADMINISTRATION OF THE PLAN.  The Plan Administrator shall control and
         --------------------------                                           
manage the operation and administration of the Plan, except with respect to
investments.  The Administrator shall have no duty with respect to the
investments to be made of the funds in the Trust except as may be expressly
assigned to it by the terms of the Agreement and Declaration of Trust.

     (b) POWERS AND DUTIES.  The Administrator shall have complete control over
         -----------------                                                     
the administration of the Plan herein embodied, with all powers necessary to
enable it to carry out its duties in that respect.  Not in limitation, but in
amplification of the foregoing, the Administrator shall have the power and
discretion to interpret or construe this Plan and to determine all questions
that may arise as to the status and rights of the Participants and others
hereunder.

     (c) DIRECTION OF TRUSTEE.  It shall be the duty of the Administrator to
         --------------------                                               
direct the Trustee with regard to the allocation and the distribution of the
benefits to the Participants and others hereunder.

     (d) SUMMARY PLAN DESCRIPTION.  The Administrator shall prepare or cause to
         ------------------------                                              
be prepared a Summary Plan Description (if required by law) and such periodic
and annual reports as are required by law.

     (e) DISCLOSURE.  At least once each year, the Administrator shall furnish
         ----------                                                           
to each Participant a statement containing the value of his interest in the
Trust Fund and such other information as may be required by law.

     (f) CONFLICT IN TERMS.  The Administrator shall notify each Employee, in
         -----------------                                                   
writing, as to the existence of the Plan and Trust and the basic provisions
thereof.  In the event of any conflict between the terms of this Plan and Trust
as set forth in this Plan and in the Agreement and Declaration of Trust and as
set forth in any explanatory booklet or other description, this Plan and the
Agreement and Declaration of Trust shall control.

     (g) NONDISCRIMINATION.  The Administrator shall not take any action or
         -----------------                                                 
direct the Trustee to take any action whatsoever that would result in unfairly
benefiting one Participant or group of Participants at the expense of another or
in improperly discriminating between Participants similarly situated or in the
application of different rules to substantially similar sets of facts.

     (h) RECORDS.  The Administrator shall keep a complete record of all its
         -------                                                            
proceedings as such Administrator and all data necessary for the administration
of the Plan.  All of the foregoing records and data shall be located at the
principal office of the Administrator.

                                      -20-
<PAGE>
 
     (i) FINAL AUTHORITY.  Except to the extent otherwise required by law, the
         ---------------                                                      
decision of the Administrator in matters within its jurisdiction shall be final,
binding and conclusive upon each Employer and each Employee, member and
beneficiary and every other interested or concerned person or party.

     (j)  CLAIMS.
          ------ 

          (1) Claims for benefits under the Plan may be made by a Participant or
     a beneficiary of a Participant on forms supplied by the Plan Administrator.
     Written notice of the disposition of a claim shall be furnished to the
     claimant by the Administrator within ninety (90) days after the application
     is filed with the Administrator, unless special circumstances require an
     extension of time for processing, in which event action shall be taken as
     soon as possible, but not later than one hundred eighty (180) days after
     the application is filed with the Administrator; and, in the event that no
     action has been taken within such ninety (90) or one hundred eighty (180)
     day period, the claim shall be deemed to be denied for the purposes of
     subparagraph (2).  In the event that the claim is denied, the denial shall
     be written in a manner calculated to be understood by the claimant and
     shall include the specific reasons for the denial, specific references to
     pertinent Plan provisions on which the denial is based, a description of
     the material information, if any, necessary for the claimant to perfect the
     claim, an explanation of why such material information is necessary and an
     explanation of the claim review procedure.

          (2) If a claim is denied (either in the form of a written denial or by
     the failure of the Plan Administrator, within the required time period, to
     notify the claimant of the action taken), a claimant or his duly authorized
     representative shall have sixty (60) days after the receipt of such denial
     to petition the Plan Administrator in writing for a full and fair review of
     the denial, during which time the claimant or his duly authorized
     representative shall have the right to review pertinent documents and to
     submit issues and comments in writing.  The Plan Administrator shall
     promptly review the claim and shall make a decision not later than sixty
     (60) days after receipt of the request for review, unless special
     circumstances require an extension of time for processing, in which event a
     decision shall be rendered as soon as possible, but not later than one
     hundred twenty (120) days after the receipt of the request for review.  If
     such an extension is required because of special circumstances, written
     notice of the extension shall be furnished to the claimant prior to the
     commencement of the extension.  The decision of the review shall be in
     writing and shall include specific reasons for the decision, written in a
     manner calculated to be understood by the claimant, with specific
     references to the Plan provisions on which the decision is based.

     (k) APPOINTMENT OF ADVISORS.  The Administrator may appoint such
         -----------------------                                     
accountants, counsel (who may be counsel for an Employer), specialists and other
persons that it deems necessary and desirable in connection with the
administration of this Plan.  The Administrator, by action of its Board of
Directors, may designate one or more of its employees to perform the duties
required of the Administrator hereunder.

                                      -21-
<PAGE>
 
                                   ARTICLE V


                         Eligibility and Participation
                         -----------------------------

     (a) CURRENT PARTICIPANTS.  Any Employee who was a Participant in this Plan
         --------------------                                                  
on the Effective Date of this Amendment and Restatement shall remain as a
Participant in the Plan.

     (b) ELIGIBILITY AND PARTICIPATION.  Thereafter, any Employee of an Employer
         -----------------------------                                          
shall be eligible to become a Participant in the Plan upon completing one Year
of Service.  Any such eligible Employee shall enter the Plan as a Participant,
if he is still an Employee of an Employer, on the first Eligibility Date
concurring therewith or occurring thereafter.  An Employee who has completed one
Year of Service prior to becoming an Employee of an Employer shall enter the
Plan as a Participant on the date he becomes an Employee of an Employer (or, if
later, on the first Eligibility Date following the completion of his eligibility
requirements).

     (c) FORMER EMPLOYEES.  An Employee who ceases to be a Participant and who
         ----------------                                                     
subsequently reenters the employ of an Employer shall be eligible again to
become a Participant on the date of his reemployment.

                                      -22-
<PAGE>
 
                                   ARTICLE VI


                           Contributions to the Trust
                           --------------------------

     (a) PARTICIPANTS' 401(K) ELECTIVE CONTRIBUTIONS.
         ------------------------------------------- 

          (1) Each Employer shall contribute to the Trust, on behalf of each
     Participant, a 401(k) Elective Contribution as specified in a written
     salary reduction agreement (if any) between the Participant and such
     Employer under which the Participant elects, pursuant to the terms of this
     Plan, to reduce the compensation otherwise payable to him by an amount
     allocable to his 401(k) Elective Contributions Account.

          (2) The 401(k) Elective Contribution for a Participant shall not
     exceed the lesser of

               (A)  (i)  $7,000 (adjusted under such regulations as may be
               issued from time to time by the Secretary of the Treasury) with
               respect to any calendar year,

                    (ii) reduced, during the calendar year immediately following
               the year of a Participant's Hardship withdrawal, pursuant to
               paragraph (a) of Article X, by the amount of such Participant's
               aggregate 401(k) Elective Contributions for the year of the
               Hardship withdrawal, or

               (B) 20% of the Participant's Compensation for such Plan Year (or
          such lower percentage as may be selected by the Board of Directors for
          the Plan Year).

     The minimum contribution made on behalf of a Participant electing to make a
     contribution pursuant to this paragraph (a) for any Plan Year shall be 1%
     of his Compensation.

          (3)  (A)  If a Participant's 401(k) Elective Contributions made
          pursuant to paragraph (a)(1) of this Article VI, together with any
          elective contributions by the Participant to any other plans of his
          Employer or an Affiliate intended to qualify under Sections 401(k) or
          403(b) of the Code, exceed the limitation set forth in paragraph
          (a)(2)(A) of this Article VI for any calendar year, the Administrator,
          upon notification from the Participant or his Employer, shall refund
          to such Participant the portion of such excess that is attributable to
          contributions made pursuant to paragraph (a)(1), increased by the
          earnings thereon for such calendar year (such earnings shall be
          determined by the Plan Administrator, as of the last day of the
          calendar year preceding the date the refund is made, in a manner
          consistent with the provisions of paragraph (e)(1) of Article VII and

                                      -23-
<PAGE>
 
          Treasury Regulation Section 1.402(g)-1(e)(5)) and reduced by any
          excess 401(k) Elective Contributions, and earnings, for the Plan Year
          beginning with or within the calendar year that have been previously
          distributed to the Participant in accordance with the provisions of
          paragraph (a)(8).  Any such refund shall be made on or before April 15
          of the calendar year following the calendar year in which the excess
          401(k) Elective Contributions are made.

               (B) If a Participant's 401(k) Elective Contributions made
          pursuant to paragraph (a)(1) of this Article VI, together with any
          elective contributions by the Participant to any other plans intended
          to qualify under Sections 401(k), 403(b), 408(k) or 457 of the Code,
          exceed the limitation set forth in paragraph (a)(2)(A) of this Article
          VI for any calendar year (after the application of paragraph
          (a)(3)(A)), the Administrator may refund to such Participant, at the
          Participant's request, the portion of such excess that is attributable
          to contributions made pursuant to paragraph (a)(1), increased by the
          earnings thereon for such calendar year (determined as provided in
          paragraph (a)(3)(A)) and reduced by any excess 401(k) Elective
          Contributions, and earnings, for the Plan Year beginning with or
          within the calendar year that have been previously distributed to the
          Participant in accordance with the provisions of paragraph (a)(8).
          Any such refund shall be made on or before April 15 of the calendar
          year following the calendar year in which the excess 401(k) Elective
          Contributions are made.

               (C) Excess 401(k) Elective Contributions, and earnings, shall be
          determined for purposes of paragraphs (a)(2)(A), (a)(3)(A) and
          (a)(3)(B) after taking into account any previous refunds to the
          Participant of excess 401(k) Elective Contributions, and earnings, for
          the Plan Year ending with or within the calendar year made in
          accordance with the provisions of paragraph (a)(8).

          (4) Any salary reduction agreement with respect to 401(k) Elective
     Contributions shall be executed and in effect prior to the first day of the
     first pay period to which it applies.  Any such agreement may be revised by
     the Participant, with the approval of the Administrator, as of the first
     day of any Plan Year, and as of any July 1, October 1, January 1, or any
     other date selected by the Administrator, for pay periods beginning after
     the date such revision is executed and made effective.  Any separate salary
     reduction agreement with respect to 401(k) Elective Contributions relating
     to a cash bonus shall be executed and in effect prior to the date on which
     the bonus is payable.

          (5) The Administrator shall have the right to require any Participant
     to reduce his 401(k) Elective Contributions under any such agreements, or
     to refuse deferral of all or part of the amount set forth in such
     agreements, if necessary to comply with the requirements of this Plan and
     the Code.

                                      -24-
<PAGE>
 
          (6) A Participant may suspend further 401(k) Elective Contributions to
     the Plan at any time, provided the request for such suspension is received
     by the Plan Administrator prior to the first day of the first pay period to
     which such suspension applies.  Any Participant who suspends further
     contributions relating to periodic pay may reinstate such contributions by
     providing written notice to the Plan Administrator prior to the first day
     of any quarter of the Plan Year thereafter.

          (7) In the event that a Participant receives a withdrawal of his
     401(k) Elective Contributions pursuant to paragraph (a) of Article X, such
     Participant shall not be permitted to make any further 401(k) Elective
     Contributions pursuant to paragraph (a)(1) of this Article VI until the
     first day of the quarter of the Plan Year following the expiration of 12
     months from the date of such withdrawal.

          (8)  (A)  In the event that the 401(k) Elective Contributions of
          Highly Compensated Employees exceed the limitations set forth in
          paragraph (g), such excess (plus the earnings thereon for the Plan
          Year to which the excess contributions relate), determined as set
          forth below, shall be distributed to the Highly Compensated Employees
          on or before the 15th day of the third month after the close of the
          Plan Year to which the excess contributions relate.  Notwithstanding
          the preceding sentence, the Plan Administrator may delay the
          distribution of any excess 401(k) Elective Contributions (plus the
          earnings thereon for the Plan Year to which the excess contributions
          relate) attributable to an Employer beyond the 15th day of the third
          month of such Plan Year, if the Employer consents to such delay and
          the Administrator refunds all such excess amounts not later than 12
          months after the close of the Plan Year to which the excess
          contributions relate.

               (B)  (i)  The amount of such excess for the Plan Year shall be
               equal to the amount by which the Actual Deferral Ratio of the
               Highly Compensated Employee with the highest Actual Deferral
               Ratio for the Plan Year would be reduced to the extent required
               to:

                         a.  enable the arrangement to satisfy the limitations
                    set forth in paragraph (g), or

                         b.  cause such Highly Compensated Employee's Actual
                    Deferral Ratio to equal the Actual Deferral Ratio of the
                    Highly Compensated Employee with the next highest Actual
                    Deferral Ratio.

               This process shall be repeated until the arrangement satisfies
               the limitations set forth in paragraph (g).

                    (ii) For each Highly Compensated Employee, the amount of
               such excess shall be deemed to equal

                                      -25-
<PAGE>
 
                         a.  the total 401(k) Elective Contributions on behalf
                    of the Participant (determined prior to the application of
                    this paragraph (a)(8), minus

                         b.  the amount determined by multiplying the
                    Participant's Actual Deferral Ratio (determined after
                    application of this paragraph (a)(8)) by his Compensation
                    used in determining such ratio.

               (C) The 401(k) Elective Contributions of the Highly Compensated
          Employee with the highest dollar amount of 401(k) Elective
          Contributions for the Plan Year shall be reduced by an amount equal to
          the excess 401(k) Elective Contributions determined under paragraph
          (a)(8)(B).  The reduced amount shall be distributed to such Highly
          Compensated Employee in accordance with paragraph (a)(8)(A); provided,
          further, that such Highly Compensated Employee's 401(k) Elective
          Contributions shall be reduced to a level that is equal to the 401(k)
          Elective Contributions of the Highly Compensated Employee with the
          next highest dollar amount of 401(k) Elective Contributions.
          Thereafter, the 401(k) Elective Contributions of the Highly
          Compensated Employees with the same dollar amounts of 401(k) Elective
          Contributions shall be reduced on an equal basis by an amount equal to
          any additional excess 401(k) Elective Contributions determined under
          paragraph (a)(8)(B) above, which reduced amounts shall be distributed
          to such Highly Compensated Employees in accordance with paragraph
          (a)(8)(A).  For purposes of this paragraph (a)(8)(C), 401(k) Elective
          Contributions shall include amounts treated as elective contributions.

               (D) The amount of excess 401(k) Elective Contributions that may
          be distributed under this paragraph (a)(8) with respect to a
          Participant for a Plan Year shall be reduced by any excess deferrals
          previously distributed to such Participant under paragraph (a)(3) for
          the Participant's taxable year ending with or within such Plan Year.

               (E) The Plan Administrator may use any reasonable method for
          computing the income allocable to excess contributions, provided that
          the method does not violate Section 401(a)(4) of the Code, is used
          consistently for all Participants and for all corrective distributions
          under the Plan for the Plan Year, and is used by the Plan for
          allocating income to Participants' Accounts.

     (b)  ESOP MATCHING CONTRIBUTIONS.
          --------------------------- 

          (1)  (A)  Each Employer, at the discretion of the Board of Directors
          of the Company, may contribute to the Trust an ESOP Matching
          Contribution on behalf of each eligible Participant (as determined

                                      -26-
<PAGE>
 
          pursuant to subparagraph (b)(2)) for whom a 401(k) Elective
          Contribution is made during the Plan Year.  The amount allocable to a
          Participant eligible to share in the ESOP Matching Contribution for
          the Plan Year shall be

                    (i) the amount that shall bear the same ratio to the total
               of such contribution for the Plan Year

                    (ii) as the Participant's Recognized 401(k) Elective
               Contribution for such Plan Year bears to the aggregate Recognized
               401(k) Elective Contributions of all Participants employed by
               such Employer who are eligible to share in the contribution for
               such Plan Year.

               (B) A Participant's Recognized 401(k) Elective Contribution shall
          be equal to

                    (i) the amount of his 401(k) Elective Contribution made to
               the Plan pursuant to paragraph (a)(1) of this Article VI,

                    (ii) reduced by any portion of his 401(k) Elective
               Contribution in excess of a specified percentage of each
               Participant's Compensation or a specified maximum dollar amount,
               as determined by the Board of such Employer for the Plan Year and
               applied consistently to each Participant.

     No ESOP Matching Contribution shall be required to be taken into
     consideration under section (B)(i) for the portion of a Participant's
     401(k) Elective Contribution subject to the refund requirements of
     paragraphs (a)(3) and (a)(8).

          (2)  (A)  Except as otherwise provided in this subparagraph (2), a
          Participant shall be eligible to share in the ESOP Matching
          Contribution described in subparagraph (1) for a Plan Year if he has
          completed 1,000 Hours of Service during the Plan Year and if he is
          employed by his Employer on the last day of such Plan Year (or if his
          employment is terminated by his retirement, disability [as defined in
          paragraph (b)(2) of Article IX] or death).

               (B) In the event that the eligibility requirements set forth in
          section (A) would cause this Plan to fail to meet the coverage
          requirements of this section (B) for any Plan Year, a Participant
          shall also be entitled to share in the ESOP Matching Contribution if
          he meets the requirements of section (C).  In order to meet the
          coverage requirements of this section (B) for the Plan Year, the
          Plan's "ratio percentage" for the Plan Year shall be at least seventy
          percent (70%).  For purposes of this section (B), the Plan's "ratio
          percentage" shall mean the percentage (rounded to the nearest
          hundredth of a percentage point) determined by dividing the percentage
          of the Non-Highly Compensated Employees who benefit under the Plan by
          the percentage of the Highly Compensated Employees who benefit under

                                      -27-
<PAGE>
 
          the Plan.  The percentage of the Non-Highly Compensated Employees who
          benefit under the Plan shall be determined by dividing the number of
          Non-Highly Compensated Employees who are Participants in the Plan and
          are entitled to share in ESOP Matching Contributions under the Plan by
          the total number of Non-Highly Compensated Employees who have met the
          eligibility and participation requirements of Article V.  The
          percentage of the Highly Compensated Employees who benefit under the
          Plan shall be determined by dividing the number of Highly Compensated
          Employees who are Participants in the Plan and are entitled to share
          in ESOP Matching Contributions under the Plan by the total number of
          Highly Compensated Employees who have met the eligibility and
          participation requirements of Article V.  The Plan's "ratio
          percentage" shall be determined as of the last day of the Plan Year,
          taking into account all Employees who were Employees on any day during
          the Plan Year.

               (C) If this Plan would otherwise fail to meet the coverage
          requirements of section (B) for a Plan Year, a Participant shall be
          entitled to share in the ESOP Matching Contribution pursuant to this
          section (C) if:

                    (i)   he is a Non-Highly Compensated Employee;

                    (ii)  he completes 500 Hours of Service during such Plan
               Year, regardless of whether such Plan Year constitutes a Year of
               Service for such Participant or whether he is employed by his
               Employer on the last day of the Plan Year; and

                    (iii) the allocation of an ESOP Matching Contribution to
               the Participant is required by this section (C)(iii).  The number
               of Participants entitled to an allocation required by this
               section (C)(iii) (the "Required Number of Participants"), when
               added to the Non-Highly Compensated Employees who are eligible to
               receive an allocation pursuant to the provisions of section (A)
               above, shall be equal to the minimum number of Non-Highly
               Compensated Employees who are required to be eligible for an ESOP
               Matching Contribution from the Plan during the Plan Year in order
               to meet the minimum coverage requirements of section (B).  An
               allocation is required by this section (C)(iii) if a Participant
               is among the Required Number of Participants paid the lowest
               Compensation by their Employers for the Plan Year (determined
               without regard to those Participants who are entitled to an
               allocation pursuant to section (A) above).  If two or more
               Participants would otherwise be determined to have been paid the
               same amount of Compensation by their Employers for the Plan Year,
               then the Participant who was first credited with an Hour of

                                      -28-
<PAGE>
 
               Service for his Employer or any Affiliate thereof shall be deemed
               to paid the lowest Compensation of such two or more Participants
               and the Participant who was next credited with an Hour of Service
               for his Employer or any Affiliate thereof shall be deemed to paid
               the next lowest Compensation and the process shall be repeated
               until the Plan Administrator has determined the Participants who
               are among the Required Number of Participants paid the lowest
               Compensation by their Employers for the Plan Year.

          (3) Except as noted in subparagraph (4), any ESOP Matching
     Contribution made by an Employer on account of a 401(k) Elective
     Contribution that has been refunded pursuant to paragraph (a)(3) or
     paragraph (a)(8), above, shall be forfeited.  Unless otherwise required by
     paragraph (c)(4)(C) of Article VIII such forfeiture shall be used to reduce
     ESOP Matching Contributions for the Plan Year in which the forfeiture
     occurs.  In the event that forfeitures arising pursuant to this
     subparagraph (3) exceed the amount that may be used to reduce ESOP Matching
     Contributions for the Plan Year, any additional forfeitures shall be
     allocated as additional ESOP Employer Contributions in accordance with
     paragraph (c) of this Article VI.

               In the case of a Highly Compensated Employee whose Actual
          Contribution Ratio is determined under the family aggregation rules
          set forth in paragraph (e)(3), the determination of the amount of the
          excess shall be made by reducing the Actual Contribution Ratio in
          accordance with this subparagraph (b)(4) and allocating the excess
          among the Family Members in proportion to the contribution made on
          behalf of each of the Family Members that have been combined.

          (4) In the event that the ESOP Matching Contributions of Highly
     Compensated Employees exceed the limitations of paragraph (g):

               (A) The nonvested portion of such excess (including earnings
          thereon for the Plan Year to which the excess contributions relate),
          if any, shall be forfeited.  Unless otherwise required by paragraph
          (c)(4)(C) of Article VIII such forfeiture shall be used first to
          reduce Employer ESOP Matching Contributions for the Plan Year under
          this paragraph (b).  In the event that forfeitures arising pursuant to
          this paragraph (b)(4)(A) exceed the amount that may be used to reduce
          ESOP Matching Contributions for the Plan Year, any additional
          forfeitures shall be allocated as additional ESOP Employer
          Contributions in accordance with paragraph (c) of this Article VI.

               (B) The vested portion of such excess (including earnings thereon
          for the Plan Year to which the excess contributions relate), if any,
          shall be distributed to the Highly Compensated Employees on or before
          the 15th day of the third month after the close of the Plan Year to

                                      -29-
<PAGE>
 
          which the ESOP Matching Contributions relate.  Notwithstanding the
          preceding sentence, the Plan Administrator may delay the distribution
          of any excess ESOP Matching Contributions (plus the earnings thereon
          for the Plan Year to which the excess contributions relate)
          attributable to an Employer beyond the 15th day of the third month of
          such Plan Year, if the Employer consents to such delay and the
          Administrator refunds all such excess amounts not later than 12 months
          after the close of the Plan Year to which the excess contributions
          relate.

               (C) The amount of such excess for the Plan Year shall be
          determined by the following leveling method, under which the Actual
          Contribution Ratio of the Highly Compensated Employee with the highest
          Actual Contribution Ratio would be reduced to the extent required to

                    (i) enable the Plan to satisfy the limitations set forth in
               paragraph (g), or

                    (ii) cause such Highly Compensated Employee's Actual
               Contribution Ratio to equal the Actual Contribution Ratio of the
               Highly Compensated Employee with the next highest Actual
               Contribution Ratio.

               This process shall be repeated until the Plan satisfies the
          limitations set forth in paragraph (g).  For each Highly Compensated
          Employee, the amount of such excess is equal to the total ESOP
          Matching Contributions (plus any other contributions treated as ESOP
          Matching Contributions) on behalf of the Employee (determined prior to
          the application of this paragraph (b)(4)(C)) minus the amount
          determined by multiplying the Employee's Actual Contribution Ratio
          (determined after application of this paragraph (b)(4)(C)) by his
          Compensation used in determining such ratio.

               (D) In determining the amount of such excess, Actual Contribution
          Ratios shall be rounded to the nearest one-hundredth of one percent of
          the Employee's Compensation.

               (E) In no case shall the amount of such excess with respect to
          any Highly Compensated Employee exceed the amount of ESOP Matching
          Contributions on behalf of such Highly Compensated Employee for such
          Plan Year.

               (F) The ESOP Matching Contributions of the Highly Compensated
          Employee with the highest dollar amount of ESOP Matching Contributions
          for the Plan Year shall be reduced by an amount equal to the excess
          ESOP Matching Contributions determined in accordance with subparagraph
          (4)(C) above.  The reduced amount shall be either forfeited or
          distributed to such Highly Compensated Employee in accordance with

                                      -30-
<PAGE>
 
          subparagraphs (4)(A) and (B) above, provided, further, that such
          Highly Compensated Employee's ESOP Matching Contributions shall be
          reduced to a level that is equal to the ESOP Matching Contributions of
          the Highly Compensated Employee with the next highest dollar amount of
          ESOP Matching Contributions.  Thereafter, the ESOP Matching
          Contributions of the Highly Compensated Employees with the same dollar
          amounts of ESOP Matching Contributions shall be reduced on an equal
          basis by an amount equal to any additional excess ESOP Matching
          Contributions determined in accordance with subparagraph (4)(C) above,
          which reduced amounts shall be either forfeited or distributed to such
          Highly Compensated Employees in accordance with subparagraphs (4)(A)
          and (B) above.  For purposes of this subparagraph, ESOP Matching
          Contributions shall include amounts treated as ESOP Matching
          Contributions.

               (G) The Plan Administrator may use any reasonable method for
          computing the income allocable to excess contributions, provided that
          the method does not violate Section 401(a)(4) of the Code, is used
          consistently for all Participants and for all corrective distributions
          under the Plan for the Plan Year, and is used by the Plan for
          allocating income to Participants' Accounts.

     (c) ESOP EMPLOYER CONTRIBUTIONS.  An Employer may make ESOP Employer
         ---------------------------                                     
Contributions to the ESOP Employer Contributions Accounts of Participants.  The
amount, if any, to be contributed to the Trust by an Employer as an ESOP
Employer Contribution for each Plan Year shall be determined by the Board of
Directors of the Company; provided, however, that the Employer shall make an
aggregate ESOP Employer Contribution sufficient to permit the scheduled
repayment of any loan used to purchase Employer Securities.  Any amount
forfeited pursuant to the provisions of this Plan and not otherwise allocated
pursuant to paragraphs (b)(3) and (b)(4)(A) of Article VI and paragraph
(c)(4)(C) of Article VIII shall be allocated as additional ESOP Employer
Contributions.

     (d) NON-ELECTIVE CONTRIBUTIONS.  An Employer, at the discretion of the
         --------------------------                                        
Board of Directors of the Company, may make Non-Elective Contributions to the
401(k) Elective Contributions Accounts of Participants at any time.

     (e) CESSATION OF EMPLOYER CONTRIBUTIONS AND ESOP ELECTIVE CONTRIBUTIONS.
         -------------------------------------------------------------------  
This Plan will not accept Employer Contributions for Plan Years beginning after
March 30, 1995.  In addition, this Plan will not accept ESOP Elective
Contributions for payroll periods ending after January 1, 1996.

     (f) LIMITATIONS ON CONTRIBUTIONS AND FORFEITURES.  It is the present
         --------------------------------------------                    
intention of each Employer to make recurring and substantial contributions to
the Trust for each Plan Year, but in no event shall such contribution for any
corresponding taxable year of an Employer exceed the maximum amount deductible
from the Employer's income for such taxable year under Section 404(a) of the

                                      -31-
<PAGE>
 
Code.  If the Employers are not treated as separate lines of business under
Section 414(r) of the Code, the discretionary ESOP Employer Contributions, and
Non-Elective Contributions made by each Employer, including any amounts
forfeited and allocated as such contributions, shall be allocated among all
Participants without regard to each Participant's employment relationship with a
particular Employer, as required by paragraph (e) of Article VII (but subject to
any applicable requirements with respect to the completion of a Year of Service
or employment with an Employer on the last day of a Plan Year, as set forth
herein).

     (g) LIMITATIONS ON 401(K) ELECTIVE AND ESOP MATCHING CONTRIBUTIONS. The
         --------------------------------------------------------------     
amounts contributed as 401(k) Elective Contributions and ESOP Matching
Contributions shall be limited as follows:

          (1) The Actual Deferral Percentage for the group of eligible Highly
     Compensated Employees for the Plan Year shall bear a relationship to the
     Actual Deferral Percentage for all other eligible Employees for the
     preceding Plan Year (or the current Plan Year if elected by the Company;
     provided, however, that if such an election is made, it may not be changed
     except as provided by the Secretary) which meets either of the following
     tests:

               (A) The Actual Deferral Percentage for the group of eligible
          Highly Compensated Employees for a Plan Year shall not exceed the
          Actual Deferral Percentage for the group of all other eligible
          Employees multiplied by 1.25, or

               (B) The excess of the Actual Deferral Percentage for the group of
          eligible Highly Compensated Employees for a Plan Year over the Actual
          Deferral Percentage for the group of all other eligible Employees
          shall not exceed two (2) percentage points (or such lesser amount as
          may be required by the Secretary of the Treasury, through regulations
          or otherwise); and the Actual Deferral Percentage for the group of
          eligible Highly Compensated Employees shall not exceed the Actual
          Deferral Percentage for the group of all other eligible Employees,
          multiplied by 2.0 (or such lesser amount as may be required by the
          Secretary of the Treasury, through regulations or otherwise).

          (2) The Actual Contribution Percentage for the group of eligible
     Highly Compensated Employees for the Plan Year shall bear a relationship to
     the Actual Contribution Percentage for all other eligible Employees for the
     preceding Plan Year (or the current Plan Year if elected by the Company;
     provided, however, that if such an election is made, it may not be changed
     except as provided by the Secretary) which meets either of the following
     tests:

               (A) The Actual Contribution Percentage for the group of eligible
          Highly Compensated Employees for a Plan Year shall not exceed the
          Actual Contribution Percentage for the group of all other eligible
          Employees multiplied by 1.25, or

                                      -32-
<PAGE>
 
               (B) The excess of the Actual Contribution Percentage for the
          group of eligible Highly Compensated Employees for a Plan Year over
          the Actual Contribution Percentage for the group of all other eligible
          Employees shall not exceed two (2) percentage points (or such lesser
          amount as may be required by the Secretary of the Treasury, through
          regulations or otherwise); and the Actual Contribution Percentage for
          the group of  eligible Highly Compensated Employees shall not exceed
          the Actual Deferral Percentage for the group of all other eligible
          Employees, multiplied by 2.0 (or such lesser amount as may be required
          by the Secretary of the Treasury, through regulations or otherwise).

          (3) If the Plan Administrator determines, in accordance with the
     provisions of Section 1.401(m)-2 of the Treasury Regulations (and after
     consideration of Sections 1.401(k)-1(g)(11) and 1.410(b)-7(c)(2) of the
     Treasury Regulations), that a multiple use of the alternative limitation
     has occurred, such multiple use shall be corrected by reducing the Actual
     Contribution Percentage of Highly Compensated Employees in the manner
     described in Section 1.401(m)-2(c) of the Treasury Regulations and
     paragraph (b) of this Article V.  The provisions of Section 1.401(m)-2 of
     the Treasury Regulations are incorporated herein by reference.

          (4) The Actual Deferral Percentages and the Actual Contribution
     Percentages for the group of all other eligible Employees, computed in
     accordance with subparagraphs (1) and (2) for purposes of limiting
     contributions in paragraphs (a) and (b), may be separately determined, and
     applied, for the Employees within each group of Employees that may be
     separately tested in accordance with applicable Treasury Regulations.

          (5) For purposes of this paragraph (g), if two or more plans of an
     Employer to which elective salary reduction contributions, voluntary
     contributions or matching contributions are made are elected by the
     Employer to be treated as one Plan for purposes of Section 410(b)(6) of the
     Code, such plans shall be treated as a single plan for purposes of
     determining the Actual Deferral Percentage and the Actual Contribution
     Percentage.  For purposes of determining the Actual Deferral Percentages
     and the Actual Contribution Percentages for the group of Highly Compensated
     Employees and the group of all other eligible Employees, all Employees of
     the respective group who are directly or indirectly eligible to receive
     allocations of elective contributions and/or matching contributions under
     the Plan for any portion of the Plan Year, and all Employees of the
     respective group who elect not to enter into salary reduction agreements
     pursuant to paragraph (a) of Article VI or whose eligibility to enter into
     salary reduction agreements has been suspended or otherwise limited because
     of an election not to participate, a withdrawal, a loan, or a restriction
     on Annual Additions as set forth in paragraph (f) of Article VII, shall be
     included. For purposes of determining the Actual Deferral Ratio and the
     Actual Contribution Ratio for a Highly Compensated Employee, all cash or

                                      -33-
<PAGE>
 
     deferred arrangements in which the Employee is eligible to receive
     allocations of elective contributions and/or matching contributions shall
     be taken into account, unless otherwise required by Treasury Regulation
     Sections 1.401(k)-1(g)(1)(ii)(B) and 1.401(m)-1(f)(1)(ii)(B).

     (h) FORM AND TIMING OF CONTRIBUTIONS.  Payments on account of ESOP Matching
         --------------------------------                                       
Contributions and ESOP Employer Contributions due from an Employer for any Plan
Year shall be made in cash and/or Employer Securities to the Trustee.  Payments
on account of any other contributions due from an Employer for any Plan Year
shall be made in cash to the Trustee.  Such payments may be made by a
contributing Employer at any time, but payment of ESOP Matching Contributions,
ESOP Employer Contributions, and Non-Elective Contributions for any Plan Year
shall be completed on or before the time prescribed by law, including extensions
thereof, for filing such Employer's federal income tax return for its taxable
year with which or within which such Plan Year ends.  Payment of any 401(k)
Elective Contribution shall be made not later than the 15th day of the month
following the month in which it is withheld from a Participant's pay.

     (i) ROLLOVER CONTRIBUTIONS.  Each Employee at any time during a Plan Year,
         ----------------------                                                
with the consent of the Plan Administrator and in such manner as prescribed by
the Plan Administrator, may pay or cause to be paid to the Trustee a rollover
contribution (as defined in the applicable sections of the Code, except that for
this purpose "rollover contribution" shall be deemed to include both a direct
payment from an Employee and a direct transfer from a trustee of another
qualified plan in which the Employee is or was a participant).

     (j) NO DUTY TO INQUIRE.  The Trustee shall have no right or duty to inquire
         ------------------                                                     
into the amount of any contribution made by an Employer or any Participant or
the method used in determining the amount of any such contribution, or to
collect the same, but the Trustee shall be accountable only for funds actually
received by it.

                                      -34-
<PAGE>
 
                                  ARTICLE VII


             Participants' Accounts and Allocation of Contributions
             ------------------------------------------------------

     (a) COMMON FUND.  Except as otherwise provided in this Plan or in the
         -----------                                                      
Agreement and Declaration of Trust, the assets of the Trust (or, to the extent
provided in Article XI, the assets of each Fund) shall constitute a common fund
in which each Participant (or each Participant who has directed that a portion
of his Account be invested in such Fund) shall have an undivided interest.

     (b) ESTABLISHMENT AND MERGER OF ACCOUNTS.
         ------------------------------------ 

          (1) The Plan Administrator shall establish and maintain with respect
     to each Participant three Accounts, designated as the Participant's 401(k)
     Elective Contributions Account, ESOP Employer Contributions Account, and
     ESOP Matching Contributions Account.

          (2) For each Participant who made an ESOP Elective Contribution
     (pursuant to the terms of this Plan prior to the Effective Date of this
     Amendment and Restatement) for a payroll period ending before January 1,
     1996, the Plan Administrator shall maintain an ESOP Elective Contributions
     Account, and for each Employee who has made a Rollover Contribution
     pursuant to paragraph (i) of Article VI, the Plan Administrator shall
     establish and maintain a Rollover Contributions Account.  Each
     Participant's Accounts shall, collectively, reflect the Participant's
     interest in the Trust Fund.

          (3) The Employer Contributions Account credited to each Participant
     under the terms of the Plan prior to January 1, 1996 shall be maintained as
     a part of, such Participant's 401(k) Elective Contributions Account.

          (4) Effective January 1, 1997, or as soon thereafter as is
     administratively feasible, the Plan Administrator shall establish and
     maintain, with respect to each Participant who was also a participant in
     the Brown's Medical Supply Co. Retirement Savings Plan, one or more Merger
     Accounts to provide for amounts credited to the Participant and transferred
     from the Brown's Medical Supply Co. Retirement Savings Plan upon its merger
     with this Plan.  The Plan Administrator may establish and maintain
     additional Merger Accounts from time to time to provide for amounts
     credited to Participants and transferred from other tax-qualified
     retirement plans merged with this Plan upon the authorization and direction
     of the Board of Directors.

          (5) The Plan Administrator may establish and maintain with respect to
     each Participant's ESOP Employer Contributions Account and ESOP Matching
     Contributions Account an Employer Securities Account and an Other
     Investments Account, that may further reflect the Participant's interest in

                                      -35-
<PAGE>
 
     the Trust Fund with respect to employee stock ownership plan contributions
     made to such Accounts by his Employer.

          (6) The Plan Administrator may establish and maintain with respect to
     each Participant's ESOP Elective Contributions Account an Employer
     Securities Account, an Other Investments Account, and, effective as of
     January 1, 1996 (or as soon thereafter as practicable), a Participant
     Investments - ESOP Elective Contributions Account that may further reflect
     the Participant's interest in the Trust Fund with respect to employee stock
     ownership plan contributions made to such Account for payroll periods
     ending before January 1, 1996 by his Employer. Each Participant's
     Participant Investments - ESOP Elective Contributions Account shall
     initially be comprised of forty percent (40%) of each Participant's ESOP
     Elective Contributions Account determined as of January 1, 1996, which
     shall be invested in accordance with the Designated Investments provisions
     of Article XI.

          (7) The Plan Administrator may establish such additional Accounts as
     are necessary to reflect a Participant's interest in the Trust Fund.

     (c) SUSPENSE ACCOUNTS.  The Plan Administrator shall establish and maintain
         -----------------                                                      
a suspense account to which shall be credited any units of Employer Securities
purchased by the Trustee with borrowed funds (such term including, for all
purposes of this Plan, purchase-money transactions).  A separate suspense
account shall be maintained for each such purchase.  The shares released from a
suspense account each year, if any, shall be allocated as of each Valuation Date
that is the last day of a Plan Year to the Participants' ESOP Employer
Contributions Accounts under the provisions of paragraph (e) of this Article VII
as Employer Securities attributable to ESOP Employer Contributions.  The number
of units of Employer Securities to be released from a suspense account each Plan
Year shall be determined under one of the following methods, as selected by the
Plan Administrator with respect to a particular suspense account:

          (1) The number of units to be released shall equal the number of units
     held in the suspense account immediately before the release for the current
     Plan Year multiplied by a fraction, the numerator of which is the amount of
     principal and interest paid by the Trustee for the Plan Year with respect
     to the loan in question and the denominator of which is the sum of the
     numerator plus the amount of principal and interest to be paid with respect
     to such loan for all future Plan Years; or

          (2) The number of units to be released shall equal the number of units
     held in the suspense account immediately before the release for the current
     Plan Year multiplied by a fraction, the numerator of which is the amount of
     principal paid by the Trustee for the Plan Year with respect to the loan in
     question and the denominator of which is the sum of the numerator plus the
     amount of principal to be paid with respect to such loan for all future
     Plan Years; provided, however, that the terms of each of the following
     conditions are met:

                                      -36-
<PAGE>
 
               (A) The loan must provide for annual payments of principal and
          interest at a cumulative rate that is not less rapid at any time than
          level annual payments of such amounts for ten years (this term is not
          satisfied from the time that, by reason of a renewal, extension or
          refinancing, the sum of the expired duration of the loan, the renewal
          period, the extension period and the duration of a new exempt loan
          (used to refinance) exceeds ten years); and

               (B) Interest included in any repayment can be disregarded for
          release purposes only to the extent that it would be determined to be
          interest under standard loan amortization tables.

     (d) INTERESTS OF PARTICIPANTS.  The interest of a Participant in the Trust
         -------------------------                                             
Fund shall be the vested balance remaining from time to time in his Accounts
after making the adjustments required in paragraph (e).

     (e) ADJUSTMENTS TO ACCOUNTS.  Subject to the provisions of paragraph (h),
         -----------------------                                              
the Accounts of a Participant shall be adjusted from time to time as follows:

          (1) Each Participant's Accounts shall be credited with appreciation or
     depreciation, and earnings or losses, as follows:

               (A) As of each Valuation Date, the portions of each Participant's
          ESOP Employer Contributions Account, ESOP Matching Contributions
          Account and ESOP Elective Contributions Account credited to Employer
          Securities Accounts shall be credited with any stock dividends for the
          Valuation Period ending with such current Valuation Date that are
          received on Employer Securities allocated to the Participant's
          Employer Securities Accounts (and that are not used, pursuant to
          paragraph (f) to repay a loan).

               (B) As of each Valuation Date, the Administrator shall credit any
          stock dividends for the Valuation Period ending with such date, that
          are received on Employer Securities allocated to suspense accounts
          maintained as of such date (and that are not used, pursuant to
          paragraph (f) to repay a loan), to such suspense accounts.

               (C) As of each Valuation Date, the portions of each Participant's
          ESOP Employer Contributions Account, ESOP Matching Contributions
          Account and ESOP Elective Contributions Account credited to Other
          Investments Accounts shall be credited or charged, as the case may be,
          with a share of the Other Investments Accounts "earnings factor" for
          the Valuation Period ending with such current Valuation Date.  The
          Other Investments Accounts earnings factor and a Participant's share
          thereof are to be determined as follows:

                                      -37-
<PAGE>
 
                    (i) The Other Investments Accounts earnings factor for any
               Valuation Period shall consist of

                         a.  the aggregate of the unrealized appreciation or
                    depreciation occurring in the value of the portion of the
                    Trust Fund during such period that is a. attributable to
                    contributions theretofore made to the Participants' ESOP
                    Employer Contributions Accounts and ESOP Matching
                    Contributions Accounts, and earnings thereon, and b.
                    invested in assets other than Employer Securities (and, for
                    ESOP Elective Contributions Accounts, in assets other than
                    Funds described in Article XI),

                         b  that portion of the income earned or the loss
                    sustained by the portion of the Trust Fund during such
                    period (whether from investments or from the sale or
                    exchange of assets) that is 1. attributable to contributions
                    theretofore made to the Participants' ESOP Employer
                    Contributions Accounts and ESOP Matching Contributions
                    Accounts, and earnings thereon, and 2. invested in assets
                    other than Employer Securities (and, for ESOP Elective
                    Contributions Accounts, in assets other than Funds described
                    in Article XI),

                         c.  cash dividends received on Employer Securities not
                    allocated to any Participant's Employer Securities Account
                    or any Fund described in Article XI (to the extent such cash
                    dividends are not used, pursuant to paragraph (f), to repay
                    a loan), and

                         d.  cash dividends received on Employer Securities
                    allocated to Participants' Employer Securities Accounts (to
                    the extent such cash dividends are not used to repay a loan
                    or are not distributed, pursuant to paragraph (f)).

                    (ii) A Participant's share of the Other Investments Accounts
               earnings factor for any Valuation Period shall be:

                         a.  that amount that shall bear the same ratio to such
                    earnings factor as the balance in such Participant's Other
                    Investments Accounts as of the end of the immediately
                    preceding Valuation Period (less any amounts distributed
                    from such Other Investments Accounts to the Participant, or
                    debited to such Accounts for any payments made with the
                    assets of such Accounts for the purchase of Employer
                    Securities, during the Valuation Period ending with the
                    current Valuation Date) bears to

                         b.  the aggregate balances in the Other Investments
                    Accounts as of the end of the immediately preceding
                    Valuation Period of all Participants (less the aggregate
                    amounts distributed from Participants' ESOP Elective
                    Contributions Accounts, ESOP Employer Contributions
                    Accounts, and ESOP Matching Contributions Accounts (and
                    attributable to their Other Investments Accounts) to such
                    Participants, or debited to such Accounts for any payments
                    made with the assets of such Accounts for the purchase of

                                      -38-
<PAGE>
 
                    Employer Securities, during the Valuation Period ending with
                    the current Valuation Date).

                    (iii)  Except as otherwise provided, the Other Investments
               Accounts earnings factor, or a Participant's share thereof, shall
               not include any appreciation, depreciation, income or loss
               attributable to the Plan's investment in Employer Securities.

               (D) As of each Valuation Date, the portion of each Participant's
          401(k) Elective Contributions Account, Participant Investments - ESOP
          Elective Contributions Account, Rollover Contributions Account, and
          Merger Accounts that is invested in each Fund established under
          Article XI shall be credited or charged, as the case may be, with a
          share of the "earnings factor" for the portion of the Trust Fund
          invested in such Fund for the Valuation Period ending with such
          current Valuation Date.  The earnings factor for the portion of the
          Trust Fund invested in each Fund established under Article XI and the
          share attributable to each such Account are to be determined as
          follows:

                    (i) The determination of the earnings factor attributable to
               such a Fund for any Valuation Period shall be based upon the
               difference between the value of each share for the current
               Valuation Date and the value of each share as of the most recent
               preceding Valuation Date, as adjusted to reflect earnings
               attributable to shares purchased or sold during the Valuation
               Period.  To the extent the value of the Fund is not expressed in
               terms of individual shares, the earnings factor shall consist of
               the aggregate of the unrealized appreciation or depreciation
               occurring in the value of the portion of the Trust Fund invested
               in such Fund during such period that is attributable to
               contributions theretofore made to the Participants' 401(k)
               Elective Contributions Accounts, Participant Investments - ESOP
               Elective Contributions Accounts, Rollover Contributions Accounts,
               and Merger Accounts and earnings thereon, and that portion of the
               income earned or the loss sustained by the portion of the Trust

                                      -39-
<PAGE>
 
               Fund invested in such Fund during such period (whether from
               investments or from the sale or exchange of assets) that is
               attributable to contributions theretofore made to such Accounts
               and earnings thereon.

                    (ii) The share of the earnings factor attributable to the
               portion of any 401(k) Elective Contributions Account, Participant
               Investments - ESOP Elective Contributions Account, Rollover
               Contributions Account, or Merger Accounts of the Participant
               invested in each Fund for any Valuation Period shall be:

                         a.  that amount that shall bear the same ratio to such
                    earnings factor as the sum of:

                              1.  the balance in the portion of such Account
                         invested in such Fund as of the end of the immediately
                         preceding Valuation Period (adjusted to reflect the
                         Participant's election to transfer investments from one
                         Fund to another (or to make initial investments in a
                         Fund) as of the first day of the current Valuation
                         Period, to the extent permitted by Article XI), and,

                              2.  one-half of any 401(k) Elective Contributions
                         or Rollover Contributions made to such Account and
                         credited to such Fund during the Valuation Period
                         ending with the current Valuation Date,

                              less any amounts distributed from such Account
                    (and attributable to such Fund) to the Participant during
                    the Valuation Period ending with the current Valuation Date,
                    bears to

                         b.  the aggregate of the sum of:

                              1  the balances in the portion of the Accounts
                         invested in such Fund as of the end of the immediately
                         preceding Valuation Period of all Participants who are
                         entitled to share in such earnings factor (adjusted to
                         reflect the Participants' elections to transfer
                         investments from one Fund to another (or to make
                         initial investments in a Fund) as of the first day of
                         the current Valuation Period, to the extent permitted
                         by Article XI), and

                                      -40-
<PAGE>
 
                              2.  one-half of all contributions made to
                         Participants' 401(k) Elective Contributions Accounts
                         and Rollover Contributions Accounts and attributable to
                         such Fund during the Valuation Period ending with the
                         current Valuation Date,

                         less the aggregate amounts distributed from the
               Accounts (and credited to such Fund) to such Participants during
               the Valuation Period ending with the current Valuation Date.

          (2) Each Participant's Accounts shall be credited with his share of
     the contributions to the Plan, and shall be further adjusted, as follows:

               (A) As of each Valuation Date, the 401(k) Elective Contributions
          Account of a Participant shall be credited with any 401(k) Elective
          Contributions made by his Employer on his behalf with respect to one
          or more dates occurring during the Valuation Period ending with such
          Valuation Date.

               (B) As of each Valuation Date that is the last day of a Plan
          Year, the 401(k) Elective Contributions Account of a Participant shall
          be credited with his share of the Non-Elective Contributions, if any,
          made by his Employer with respect to the Plan Year ending with such
          Valuation Date, such share being the amount that shall bear the same
          ratio to the total of such Non-Elective Contribution as the
          Participant's Compensation for such Plan Year ending with such
          Valuation Date bears to the aggregate of the Compensation from such
          Employer for that period of all Participants who are entitled to share
          in the Non-Elective Contribution for such Plan Year.  A Participant
          who is a Highly Compensated Employee shall not be entitled to share in
          the Non-Elective Contribution; provided, further, that a Participant
          shall not be entitled to share in the Non-Elective Contribution unless
          such Plan Year constitutes a Year of Service for such Participant and
          he is employed by his Employer on the last day of the Plan Year.

               (C) As of each Valuation Date that is the last day of a Plan
          Year, the ESOP Matching Contributions Account of a Participant shall
          be credited with any ESOP Matching Contributions made by his Employer
          on his behalf with respect to such Plan Year (which shall include any
          forfeitures reducing such contributions as provided in paragraph
          (b)(3) of Article VI).  A Participant will not be entitled to share in
          the ESOP Matching Contributions unless he meets the requirements of
          paragraph (b)(2) of Article VI for the Plan Year.  Any such ESOP
          Matching Contributions shall be credited to an Employer Securities
          Account or an Other Investments Account, as appropriate, on behalf of
          the Participant.  The Participant's Employer Securities Account and
          Other Investments Account attributable to his ESOP Matching

                                      -41-
<PAGE>
 
          Contributions Account shall be further credited and debited to reflect
          direct or indirect purchases of Employer Securities with assets other
          than Employer Securities, and purchases of assets other than Employer
          Securities in connection with the sale of Employer Securities.

               (D) As of each Valuation Date that is the last day of a Plan
          Year, the ESOP Employer Contributions Account of a Participant shall
          be credited with his share of the ESOP Employer Contribution, if any,
          made by his Employer, and any forfeitures (except to the extent
          otherwise provided in paragraphs (c)(4)(C) of Article VIII and (b)(3)
          of Article VI), with respect to the Plan Year ending with such
          Valuation Date.  The amount allocable to a Participant entitled to a
          share of the contribution and forfeitures for the Plan Year shall be
          the amount that shall bear the same ratio to the total of such
          contribution and forfeitures as the Participant's Compensation for
          such Plan Year ending with such Valuation Date bears to the aggregate
          of the Compensation of all Participants employed by such Employer for
          that period who are entitled to share in the contribution and
          forfeitures for such Plan Year.

                    (i) A Participant shall be entitled to share in the ESOP
               Employer Contribution and forfeitures if a. the Plan Year
               constitutes a Year of Service for such Participant and he is
               employed by his Employer on the last day of the Plan Year, or b.
               his employment is terminated by his retirement, disability [as
               defined in paragraph (b)(2) of Article VIII] or death.

                    (ii) In the event that the requirements set forth in
               subsection (i) immediately above would cause this Plan to fail to
               meet the coverage requirements of this subsection (ii), a
               Participant shall also be entitled to share in the ESOP Employer
               Contribution and forfeitures if he meets the requirements of
               subsection (iii).  In order to meet the coverage requirements of
               this subsection (ii) for the Plan Year, the Plan's "ratio
               percentage" for the Plan Year shall be at least seventy percent
               (70%).  For purposes of this subsection (ii), the Plan's "ratio
               percentage" shall mean the percentage (rounded to the nearest
               hundredth of a percentage point) determined by dividing the
               percentage of the Non-Highly Compensated Employees who benefit
               under the Plan by the percentage of the Highly Compensated
               Employees who benefit under the Plan.  The percentage of the Non-
               Highly Compensated Employees who benefit under the Plan shall be
               determined by dividing the number of Non-Highly Compensated
               Employees who are Participants in the Plan and are entitled to
               share in Employer Contribution under the Plan by the total number
               of Non-Highly Compensated Employees who have met the eligibility
               and participation requirements of Article V.  The percentage of

                                      -42-
<PAGE>
 
               the Highly Compensated Employees who benefit under the Plan shall
               be determined by dividing the number of Highly Compensated
               Employees who are Participants in the Plan and are entitled to
               share in Employer Contribution under the Plan by the total number
               of Highly Compensated Employees who have met the eligibility and
               participation requirements of Article V.  The Plan's "ratio
               percentage" shall be determined as of the last day of the Plan
               Year, taking into account all Employees who were Employees on any
               day during the Plan Year.

                    (iii)  If this Plan would otherwise fail to meet the
               requirements of subsection (ii) for the Plan Year, a Participant
               shall be entitled to share in the ESOP Employer Contribution and
               forfeitures pursuant to this section (D) if:

                         a.  he is a Non-Highly Compensated Employee;

                         b.  he completes 500 Hours of Service during such Plan
                    Year, regardless of whether such Plan Year constitutes a
                    Year of Service for such Participant or whether he is
                    employed by his Employer on the last day of the Plan Year;
                    and

                         c.  the allocation of a share of the contribution to
                    the Participant is required by this part c.  The number of
                    Participants entitled to an allocation required by this part
                    c. (the "Required Number of Participants"), when added to
                    the Non-Highly Compensated Employees who are eligible to
                    receive an allocation pursuant to the provisions of
                    subsection (i), shall be equal to the minimum number of Non-
                    Highly Compensated Employees who are required to be eligible
                    for an ESOP Employer Contribution and forfeitures from the
                    Plan during the Plan Year in order to meet the minimum
                    coverage requirements of subsection (ii).  An allocation is
                    required by this part c. if a Participant is among the
                    Required Number of Participants paid the lowest Compensation
                    by their Employers for the Plan Year (determined without
                    regard to those Participants who are entitled to an
                    allocation pursuant to subsection (i) above).  If two or
                    more Participants would otherwise be determined to have been
                    paid the same amount of Compensation by their Employers for
                    the Plan Year, then the Participant who was first credited
                    with an Hour of Service for his Employer or any Affiliate
                    thereof shall be deemed to paid the lowest Compensation of
                    such two or more Participants and the Participant who was

                                      -43-
<PAGE>
 
                    next credited with an Hour of Service for his Employer or
                    any Affiliate thereof shall be deemed to paid the next
                    lowest Compensation and the process shall be repeated until
                    the Plan Administrator has determined the Participants who
                    are among the Required Number of Participants paid the
                    lowest Compensation by their Employers for the Plan Year.

                    (iv) For each Plan Year in which this Plan is a Top Heavy
               Plan, a Participant who is employed by an Employer on the last
               day of such Plan Year and who is a Non-Key Employee for such Plan
               Year shall be entitled to share in the contribution and
               forfeitures (as described in this section (C)) to the extent such
               allocation does not exceed at least three percent (3%) of his
               Section 415 Compensation (or, if less, the highest percentage of
               such Section 415 Compensation allocated to a Key Employee's
               Accounts hereunder (other than any amount allocated to a Rollover
               Contributions Account and Merger Accounts), as well as his
               employer contribution accounts under any other defined
               contribution plan maintained by such Employer or an Affiliate,
               including any elective contribution to any plan subject to Code
               Section 401(k)), regardless of whether the preceding requirements
               of this section (C) have been met for such Participant.

               The Participant's Employer Securities Account and Other
          Investments Account attributable to his ESOP Employer Contributions
          Account shall be further credited and debited to reflect direct or
          indirect purchases of Employer Securities with assets other than
          Employer Securities, and purchases of assets other than Employer
          Securities in connection with the sale of Employer Securities.

               (E) As of each Valuation Date, the Rollover Contributions Account
          of an Employee shall be credited with the Rollover Contributions, if
          any, made by the Employee pursuant to Article VI with respect to the
          Valuation Period ending with such Valuation Date.

          (3) As of each Valuation Date, each Account of a Participant shall be
     charged with the amount of any distribution, or withdrawal, made to, or by,
     the Participant or his beneficiary from such Account during the Valuation
     Period ending with such Valuation Date.

          (4) Except as otherwise provided in this Plan or any Agreement of
     Trust, for purposes of all computations required by this Article VII, the
     accrual method of accounting shall be used, and the Trust Fund, each Fund,
     and the assets thereof shall be valued at their fair market value as of
     each Valuation Date.  Employer Securities shall be accounted for as
     provided in Treasury Regulation Section 1.402(a)-1(b)(2)(ii), or any
     successor regulation or statute.

                                      -44-
<PAGE>
 
          (5) The Plan Administrator may adopt such additional accounting
     procedures as are necessary to accurately reflect each Participant's
     interest in the Trust Fund or in any Fund, which procedures shall be
     effective upon approval by the Company.  All such procedures shall be
     applied in a consistent, nondiscriminatory manner.

          (6) If the Plan Administrator determines in making any valuation,
     allocation or adjustments to any Participant's Account under the provisions
     of the Plan that the strict application of the provisions of the Plan will
     not produce equitable and nondiscriminatory allocation among the
     Participants' Accounts, it may modify any procedures specified in the Plan
     for purposes of achieving an equal and nondiscriminatory allocation in
     accordance with the general concepts and purposes of the Plan; provided,
     however, that any such modification shall not be inconsistent with the
     provisions of Section 401(a)(4) of the Code.

     (f) ALLOCATION OF DIVIDENDS.  Notwithstanding anything contained in this
         -----------------------                                             
Plan to the contrary, dividends attributable to Employer Securities that are
credited to Participants' ESOP Employer Contributions Accounts, as well as to
suspense accounts established pursuant to paragraph (c), shall be used, to the
extent required by the terms of the Agreement of Trust, to repay any loan used
to purchase the Employer Securities on account of which the dividends were paid.
In addition, cash dividends paid with respect to units of Employer Securities
that are credited to Participants' Employer Securities Accounts may be
distributed to Participants or allocated to Participants' Other Investments
Accounts in accordance with the provisions of Article VI(b) of the Agreement and
Declaration of Trust.

     (g) LIMITATION ON ALLOCATION OF CONTRIBUTIONS.
         ----------------------------------------- 

          (1) Notwithstanding anything contained in this Plan to the contrary,
     the aggregate Annual Additions to a Participant's Accounts under this Plan
     and under any other defined contribution plans maintained by an Employer or
     an Affiliate for any Limitation Year shall not exceed the lesser of $30,000
     (or, if greater, one quarter of the dollar limitation in effect under
     Section 415(b)(1)(A) of the Code) or 25% of the Participant's Section 415
     Compensation for such Plan Year.

          (2) In the event that the Annual Additions, under the normal
     administration of the Plan, would otherwise exceed the limits set forth
     above for any Participant, or in the event that any Participant
     participates in both a defined benefit plan and a defined contribution plan
     maintained by any Employer or any Affiliate and the aggregate annual
     additions to and projected benefits under all of such plans, under the
     normal administration of such plans, would otherwise exceed the limits
     provided by law, then the Plan Administrator shall take such actions,
     applied in a uniform and nondiscriminatory manner, as will keep the annual
     additions and projected benefits for such Participant from exceeding the
     applicable limits provided by law.  Excess Annual Additions shall be

                                      -45-
<PAGE>
 
     disposed of as provided in subparagraph (3).  Adjustments shall be made to
     all other plans, if necessary to comply with such limits, before any
     adjustments may be made to this Plan.

          (3) If as a result of the allocation of forfeitures, a reasonable
     error in estimating a Participant's Section 415 Compensation or other
     circumstances permitted under Section 415 of the Code, the Annual Additions
     attributable to Employer contributions for a particular Participant
     (including elective, matching and voluntary contributions) would cause the
     limitations set forth in this paragraph (g) to be exceeded, the excess
     amount shall be deemed first to consist of the Participant's elective
     contributions in excess of any amount subject to a matching contribution
     for the Plan Year, which excess shall be returned to the Participant.  The
     remaining excess shall be deemed to consist of elective contributions and
     corresponding matching contributions, in which case the excess elective
     contributions shall be returned to such Participant and the corresponding
     matching contributions shall be held and allocated in the manner described
     below.  Any remaining excess shall be deemed to consist of Employer
     contributions and shall be held and allocated as described below.  Any
     excess amount attributable to matching contributions and Employer
     contributions shall be held unallocated in a suspense account for the
     Limitation Year, used to reduce matching or Employer contributions on
     behalf of such Participant for the next Limitation Year, and allocated to
     such Participant in lieu of such reduced contribution as of the end of the
     next Limitation Year under the terms of paragraph (e)(2) of this Article
     VII.  Any such allocations shall be treated as Annual Additions to the
     Account of the Participant in the Limitation Year that they are allocated
     in lieu of such reduced contributions.  In the event that the Participant
     terminates his participation in this Plan before all of the amounts in a
     suspense account are allocated to his Account, then such excess amounts
     shall be retained in such suspense account, to be reallocated to other
     Participants as of the end of the next Limitation Year and any succeeding
     Limitation Years until all amounts in the suspense account are exhausted.

          (4) Effective for Plan Years beginning before January 1, 2000, in the
     event that any Participant participates in both a defined benefit plan and
     a defined contribution plan maintained by his Employer or an Affiliate
     thereof, then the sum of the Defined Benefit Plan Fraction and the Defined
     Contribution Plan Fraction for any Limitation Year shall not exceed 1.0.
     For these purposes,

               (A) The Defined Benefit Plan Fraction is a fraction, the
          numerator of which is the projected annual benefit of the Participant
          under the defined benefit plan determined as of the close of the
          Limitation Year and the denominator of which is the lesser of (1) the
          product of 1.25 times the dollar limitation in effect under Section
          415(b)(1)(A) of the Code for such Limitation Year or (2) the product
          of 1.4 times the amount that may be taken into account under Section
          415(b)(1)(B) of the Code with respect to such Participant for such
          Limitation Year.

                                      -46-
<PAGE>
 
               (B) The Defined Contribution Plan Fraction is a fraction, the
          numerator of which is the sum of the Annual Additions to the
          Participant's Accounts as of the close of the Limitation Year (less
          any amount that may be subtracted from the numerator in accordance
          with any applicable statutes, notices or rulings) and the denominator
          of which is the sum of the lesser of the following amounts determined
          for such year and for each prior Year of Service with the Employer:
          (1) the product of 1.25 times the dollar limitation in effect under
          Section 415(c)(1)(A) of the Code for such Limitation Year (determined
          without regard to Section 415(c)(6) of the Code) or (2) the product of
          1.4 times the amount that may be taken into account under Section
          415(c)(1)(B) of the Code with respect to such Participant for such
          Limitation Year.

               (C) The figure "1.0" shall be substituted for the figure "1.25"
          set forth in sections (A) and (B) for each year in which this Plan is
          a Top Heavy Plan unless (1) the defined benefit plan provides a
          minimum benefit equal to 3% of each Participant's Compensation times
          the number of years (not exceeding 10) the Plan is a Top Heavy Plan or
          the defined contribution plan provides a minimum contribution equal to
          4% (7 1/2% if the Participant participates in both the defined benefit
          plan and the defined contribution plan) of each Participant's Section
          415 Compensation, and (2) the present value of the cumulative accrued
          benefits (not including rollover contributions made after December 31,
          1983), of the Key Employees for such year does not exceed 90% of the
          present value of the accrued benefits (not including rollover
          contributions made after December 31, 1983) under all plans.  Such
          values shall be determined in the same manner as described in the "Top
          Heavy" definition in Article I.

               (D) If any Employer maintained both a defined contribution plan
          and a defined benefit plan on May 6, 1986 and if the plans satisfied
          the requirements of Section 415 of the Code for the Limitation Year
          beginning in 1986, the numerator under section (B) for any Employee
          who participated in such defined contribution plan on the last day of
          the Limitation Year beginning before January 1, 1987 (the
          "determination date") shall be permanently reduced by an amount equal
          to the product of (1) the sum of the Defined Contribution Plan
          Fraction and the Defined Benefit Plan Fraction as of the determination
          date reduced by 1.0, multiplied by (2) the denominator of the Defined
          Contribution Plan Fraction as of the determination date.  For purposes
          of the preceding sentence, the Defined Contribution Plan Fraction and
          the Defined Benefit Plan Fraction shall be computed in accordance with
          Section 415 of the Code as amended in 1986, and changes in the terms
          and conditions of the defined contribution plan after May 5, 1986
          shall not be taken into account.  The Annual Addition for any
          Limitation Year beginning before January 1, 1987 shall not be
          recomputed to treat Employee contributions as Annual Additions.

                                      -47-
<PAGE>
 
          (5) For purposes of applying the limitations of this paragraph (g) for
     a particular Limitation Year;

               (A) all qualified defined benefit plans (without regard to
          whether a plan has been terminated) ever maintained by the Employer
          will be treated as one defined benefit plan, and

               (B) all qualified defined contribution plans (without regard to
          whether a plan has been terminated) ever maintained by the Employer
          will be treated as one defined contribution plan.

                                      -48-
<PAGE>
 
                                  ARTICLE VIII


                            Benefits Under the Plan
                            -----------------------

(a)    RETIREMENT BENEFIT.
       -------------------

          (1) A Participant shall be entitled to retire from the employ of his
     Employer upon such Participant's Normal Retirement Date.  Until a
     Participant actually retires from the employ of his Employer, no retirement
     benefits shall be payable to him, and he shall continue to be treated in
     all respects as a Participant; provided, however, that a Participant who is
     a 5% owner of the Company (or any Affiliate) and who attains age 70 1/2
     shall begin receiving payment of his retirement benefit no later than the
     April 1 after the end of the calendar year in which he attains age 70 1/2.
     In addition, upon giving thirty (30) days written notice, a Participant may
     take an early retirement commencing on or after the occurrence of such
     Participant's Early Retirement Date.

          (2) Upon the retirement of a Participant as provided in subparagraph
     (1) and subject to adjustment as provided in paragraph (d) of Article IX,
     such Participant shall be entitled to a retirement benefit in an amount
     equal to 100% of the balance in his Accounts as of the Valuation Date
     immediately preceding or concurring with his benefit commencement date,
     plus the amount of any contributions allocated subsequent to such Valuation
     Date.

(b)    DISABILITY BENEFIT.
       -------------------
          (1) In the event a Participant's employment with his Employer is
     terminated by reason of his total and permanent disability and subject to
     adjustment as provided in paragraph (d) of Article IX, such Participant
     shall be entitled to a disability benefit in an amount equal to 100% of the
     balance in his Accounts as of the Valuation Date immediately preceding or
     concurring with the date of the termination of his employment, plus the
     amount of any contributions allocated subsequent to such Valuation Date.

          (2) Total and permanent disability shall mean the total incapacity of
     a Participant to perform the usual duties of his employment with his
     Employer and will be deemed to have occurred only when certified by a
     physician who is acceptable to the Plan Administrator and only if such
     proof is received by the Administrator within sixty (60) days after the
     date of the termination of such Participant's employment.

     (c) SEVERANCE OF EMPLOYMENT BENEFIT.
         ------------------------------- 

          (1) In the event a Participant's employment with his Employer is
     terminated for reasons other than retirement, total and permanent
     disability or death, and subject to adjustment as provided in paragraph (d)

                                      -49-
<PAGE>
 
     of Article IX, such Participant shall be entitled to a severance of
     employment benefit in an amount equal to his vested interest in the balance
     in his Accounts as of the Valuation Date immediately preceding or
     concurring with the date of the termination of his employment, plus his
     vested interest in the amount of any contributions allocated subsequent to
     such Valuation Date.

          (2)  (A)  The vested interest in the ESOP Matching Contributions
          Account and ESOP Employer Contributions Account of each Participant
          performing at least one Hour of Service on or after January 1, 1989,
          shall be a percentage of the balance of such Account as of the
          applicable Valuation Date, based upon such Participant's Years of
          Service as of the date of the termination of his employment, as
          follows:

                       TOTAL NUMBER OF                      VESTED
                       Years of Service                    Interest
                       ----------------                    --------
                       Less than 3 Years of Service           0%
                       3 years, but less than 3 years        20%
                       4 years, but less than 4 years        40%
                       5 years, but less than 5 years        60%
                       6 years, but less than 6 years        80%
                       7 years or more                      100%

               (B) Notwithstanding the provisions of subparagraph (2)(A), for
          any Plan Year in which this Plan is a Top Heavy Plan, a Participant's
          vested interest in his ESOP Matching Contributions Account and ESOP
          Employer Contributions Account shall be a percentage of the balance of
          such account as of the applicable Valuation Date, based upon such
          Participant's Years of Service as of the date of the termination of
          his employment, as follows:

                       TOTAL NUMBER OF                      VESTED
                       Years of Service                    Interest
                       ----------------                    --------
                       Less than 2 Years of Service           0%
                       2 years, but less than 3 years        20%
                       3 years, but less than 4 years        40%
                       4 years, but less than 5 years        60%
                       5 years, but less than 6 years        80%
                       6 years or more                      100%

               (C) If at any time this Plan ceases to be a Top Heavy Plan after
          being a Top Heavy Plan for one or more Plan Years, the change from
          being a Top Heavy Plan shall be treated as if it were an amendment to
          the Plan's vesting schedule for purposes of paragraphs (a)(3) and
          (a)(5) of Article XIV of this Plan.

                                      -50-
<PAGE>
 
               (D) Notwithstanding the foregoing, a Participant shall be 100%
          vested in his ESOP Matching Contributions Account and ESOP Employer
          Contributions Account upon attaining his Normal or Early Retirement
          Date.  A Participant's vested interest in his ESOP Elective
          Contributions Account, 401(k) Elective Contributions Account, Rollover
          Contributions Account, and Merger Accounts shall be 100% regardless of
          the number of his Years of Service.

          (3)  (A)  If the termination of employment results in five consecutive
          One Year Breaks in Service, then upon the occurrence of such five
          consecutive One Year Breaks in Service, the nonvested interest of the
          Participant in his ESOP Matching Contributions Account and ESOP
          Employer Contributions Account as of the Valuation Date immediately
          preceding or concurring with the date of his termination of employment
          shall be deemed to be forfeited and such forfeited amount shall be
          reallocated, pursuant to the provisions of paragraphs (c)(4)(C) of
          this Article VIII, (b)(3) of Article VI, and (e)(2)(D) of Article VII,
          at the end of the Plan Year concurring with the date the fifth such
          consecutive One Year Break in Service occurs. If the Participant is
          later reemployed by an Employer or an Affiliate, the unforfeited
          balance, if any, in his ESOP Matching Contributions Account and ESOP
          Employer Contributions Account that has not been distributed to such
          Participant shall be set aside in a separate account, and such
          Participant's Years of Service after any five consecutive One Year
          Breaks in Service resulting from such termination of employment shall
          not be taken into account for the purpose of determining the vested
          interest of such Participant in the balance of his ESOP Matching
          Contributions Account and ESOP Employer Contributions Account that
          accrued before such five consecutive One Year Breaks in Service. If
          any portion of a Participant's ESOP Matching Contributions Account and
          ESOP Employer Contributions Account is forfeited, his Employer
          Securities Accounts and Other Investments Accounts shall be treated as
          a single account for purposes of this subparagraph and Employer
          Securities that were purchased with borrowed funds and allocated to
          such Participant's Employer Securities Account after release from a
          suspense account shall be forfeited only after all other assets in
          such Participant's Accounts. If interests in more than one class of
          Employer Securities have been so allocated to such Participant's
          Accounts, the Participant shall forfeit the same proportion of each
          such class.

               (B) Notwithstanding any other provision of this paragraph (c), if
          a Participant is reemployed by an Employer or an Affiliate and, as a
          result, no five consecutive One Year Breaks in Service occur, the
          Participant shall not be entitled to any severance of employment
          benefit as a result of such termination of employment; provided,
          however, that nothing contained herein shall require or permit the
          Participant to return or otherwise have restored to his ESOP Matching

                                      -51-
<PAGE>
 
          Contributions Account and ESOP Employer Contributions Account any
          funds distributed to him prior to his reemployment and the
          determination that no five consecutive One Year Breaks in Service
          would occur.

               (C) If a Participant is less than 100% vested in his ESOP
          Matching Contributions Account and ESOP Employer Contributions Account
          and he receives all or a part of his severance of employment benefit,
          then, if the Participant resumes employment with an Employer or an
          Affiliate before the occurrence of five consecutive One Year Breaks in
          Service, until such time as there is a fifth consecutive One Year
          Break in Service, the Participant's vested portion of the balance in
          his ESOP Matching Contributions Account and ESOP Employer
          Contributions Account at any time shall be equal to an amount ("X")
          determined by the formula X = P(AB + D) - D, where "P" is the vested
          percentage of the Participant at such time, "AB" is the balance in the
          Participant's ESOP Matching Contributions Account and ESOP Employer
          Contributions Account at such time and "D" is the amount distributed
          as a severance of employment benefit.

               (D) This subparagraph (3) shall only apply to forfeitures that
          would otherwise occur in Plan Years beginning after December 31, 1996;
          and the provisions of this Plan, as in effect immediately prior to
          this Amendment, shall apply to all other forfeitures.

          (4) (A) Notwithstanding any other provision of this paragraph (c), if
          at any time a Participant is less than 100% vested in his ESOP
          Matching Contributions Account and ESOP Employer Contributions
          Account, and, as a result of his severance of employment, he receives
          his entire vested severance of employment benefit pursuant to the
          provisions of Article IX, and the distribution of such benefit is made
          not later than the close of the fifth Plan Year following the Plan
          Year in which such termination occurs (or such longer period as may be
          permitted by the Secretary of the Treasury, through regulations or
          otherwise), then upon the occurrence of such distribution, the
          nonvested interest of the Participant in his ESOP Matching
          Contributions Account and ESOP Employer Contributions Account shall be
          deemed to be forfeited and such forfeited amount shall be reallocated,
          pursuant to the provisions of paragraph (c)(4)(C) of this Article
          VIII, paragraph (b)(3) of Article VI, and paragraph (e)(2)(D) of
          Article VII, at the end of the Plan Year immediately following or
          concurring with the date such distribution occurs. 

               (B) If a Participant is not vested as to any portion of his ESOP
          Matching Contributions Account and ESOP Employer Contributions
          Account, he will be deemed to have received a distribution immediately
          following his severance of employment.  Upon the occurrence of such
          deemed distribution, the nonvested interest of the Participant in his

                                      -52-
<PAGE>
 
          ESOP Matching Contributions Account and ESOP Employer Contributions
          Account shall be deemed to be forfeited and such forfeited amount
          shall be reallocated, pursuant to the provisions of paragraph
          (c)(4)(C) of this Article VIII, paragraph (b)(3) of Article VI, and
          paragraph (e)(2)(D) of Article VII, at the end of the Plan Year
          immediately following or concurring with the date such distribution
          occurs.

               (C) If a Participant whose interest is forfeited under this
          subparagraph (4) is reemployed by an Employer or an Affiliate prior to
          the occurrence of five consecutive One Year Breaks in Service
          commencing after his distribution, then such Participant shall have
          the right to repay to the Trust, before the date that is the earlier
          of (1) five years after the Participant's resumption of employment, or
          (2) the close of a period of five consecutive One Year Breaks in
          Service, the full amount of the severance of employment benefit
          previously distributed to him.  If the Participant elects to repay
          such amount to the Trust within the time periods prescribed herein, or
          if a nonvested Participant whose interest was forfeited under this
          subparagraph (4) is reemployed by an Employer or an Affiliate prior to
          the occurrence of five consecutive One Year Breaks in Service, the
          nonvested interest of the Participant previously forfeited pursuant to
          the provisions of this subparagraph (4) shall be restored to the ESOP
          Matching Contributions Account and ESOP Employer Contributions Account
          of the Participant, such restoration to be made from forfeitures of
          nonvested interests and, if necessary, by contributions of his
          Employer, so that the aggregate of the amounts repaid by the
          Participant and restored by the Employer shall not be less than the
          ESOP Matching Contributions Account and ESOP Employer Contributions
          Account balance of the Participant at the time of forfeiture
          unadjusted by any subsequent gains or losses.  Amounts attributed to
          an ESOP Matching Contributions Account and an ESOP Employer
          Contributions Account repaid by the Participant and restored by the
          Employer shall initially be credited to the Participant's Other
          Investment Account consistent with the provisions of paragraph (e) of
          Article VII.

     (d)  DEATH BENEFIT.
          ------------- 

          (1) In the event of the death of a Participant and subject to
     adjustment as provided in paragraph (d) of Article IX, his beneficiary
     shall be entitled to a death benefit in an amount equal to 100% of the
     balance in his Accounts as of the Valuation Date immediately preceding or
     concurring with the date of his death plus the amount of any contributions
     allocated subsequent to such Valuation Date.

          (2) Subject to the provisions of subparagraph (3), at any time and
     from time to time, each Participant shall have the unrestricted right to
     designate a beneficiary to receive his death benefit and to revoke any such
     designation.  Each designation or revocation shall be evidenced by written

                                      -53-
<PAGE>
 
     instrument filed with the Plan Administrator, signed by the Participant and
     bearing the signatures of at least two persons as witnesses to his
     signature.  In the event that a Participant has not designated a
     beneficiary or beneficiaries, or if for any reason such designation shall
     be legally ineffective, or if such beneficiary or beneficiaries shall
     predecease the Participant, then the Participant's surviving Eligible
     Spouse, and if none, his issue, per stirpes, and if none, the personal
     representative of the estate of such Participant shall be deemed to be the
     beneficiary designated to receive such death benefit, or if no personal
     representative is appointed for the estate of such Participant, then his
     next of kin under the statute of descent and distribution of the State of
     such Participant's domicile at the date of his death shall be deemed to be
     the beneficiary or beneficiaries to receive such death benefit.

          (3) Notwithstanding the foregoing, if the Participant is married as of
     the date of his death, the Participant's surviving Eligible Spouse shall be
     deemed to be his designated beneficiary and shall receive the full amount
     of the death benefit attributable to the Participant unless the spouse
     consents or has consented to the Participant's designation of another
     beneficiary.  Any such consent to the designation of another beneficiary
     must acknowledge the effect of the consent, must be witnessed by a Plan
     representative or by a notary public and shall be effective only with
     respect to that spouse.  A spouse's consent may be either a restricted
     consent (which may not be changed as to the beneficiary or (except as
     otherwise permitted by law) form of payment unless the spouse consents to
     such change in the manner described herein) or a blanket consent (which
     acknowledges that the spouse has the right to limit consent only to a
     specific beneficiary or a specific form of payment, and that the spouse
     voluntarily elects to relinquish one or both of such rights).
     Notwithstanding the preceding provisions of this subparagraph (3), a
     Participant shall not be required to obtain spousal consent to his
     designation of another beneficiary if (A) the Participant is legally
     separated or the Participant has been abandoned, and the Participant
     provides the Administrator with a court order to such effect, or (B) the
     spouse cannot be located.

                                      -54-
<PAGE>
 
                                   ARTICLE IX


          Payments of Benefits, Put Option and Right of First Refusal
          -----------------------------------------------------------

     (A) TIME FOR DISTRIBUTION OF BENEFITS.
         --------------------------------- 

          (1) Except as otherwise provided under this Article IX, the amount of
     the benefit to which a Participant is entitled under paragraph (a), (b),
     (c) or (d) of Article VIII shall be paid to him or applied for his benefit
     or, in the case of a death benefit, shall be paid to or applied for the
     benefit of said Participant's beneficiary or beneficiaries, as described
     within paragraph (b) beginning as soon as practicable following the
     Valuation Date coincident with or next following the Participant's
     retirement, disability, death, or other severance his employment, as the
     case may be.

          (2)  (A)  Any distribution paid to a Participant (or, in the case of a
          death benefit, to his beneficiary or beneficiaries) pursuant to
          subparagraph (1) shall commence not later than the earlier of:

                    (i) the 60th day after the last day of the Plan Year in
               which the Participant's employment is terminated or, if later, in
               which occurs the Participant's Normal Retirement Date; or

                    (ii) solely for each Participant who is a 5% owner of the
               Company or an Affiliate, April 1 of the year immediately
               following the calendar year in which he reaches age 70 1/2.

               (B) Notwithstanding the foregoing, no distribution shall be made
          of any Participant's benefit payable pursuant to paragraph (a), (b),
          or (c) of Article VIII prior to his Normal Retirement Date unless the
          value of his benefit does not exceed $3,500, or unless the Participant
          consents to the distribution.  The Plan Administrator shall provide
          each Participant entitled to a distribution of more than $3,500 with a
          written notice of his rights, which shall include an explanation of
          the alternative dates for distribution of benefits.  The Participant
          may elect to exercise such rights, no less than 30 days and no more
          than 90 days before the first date upon which distribution of the
          Participant's vested Account balances may be made; provided, however,
          that such distribution may be made less than 30 days after the
          exercise of such rights if (i) the Plan Administrator informs the
          Participant of his right to such thirty to ninety day period, and (ii)
          the Participant, after receiving such notice from the Plan
          Administrator, affirmatively elects a distribution in less than 30
          days.  In the event that a Participant does not consent to a
          distribution of a benefit in excess of $3,500 to which he is entitled
          under paragraph (a), (b) or (c) of Article VIII, the amount of his
          benefit shall be paid to the Participant in such subsequent Plan Year
          as the Participant shall, at any time, select, but not later than

                                      -55-
<PAGE>
 
          sixty (60) days after the last day of the Plan Year in which the
          Participant reaches his Normal Retirement Date.

     (b)  FORM OF PAYMENT.
          --------------- 

          (1)  ESOP Payments.
               --------------

               (A) The benefits payable under paragraphs (a), (b), (c) and (d)
          of Article VIII that are attributable to a Participant's ESOP Matching
          Contributions Account and ESOP Employer Contributions Account, as well
          as the portions of his ESOP Elective Contributions Account allocated
          to an Employer Securities Account and an Other Investments Account,
          shall be paid to the Participant (or, if applicable, his beneficiary
          or beneficiaries), to the extent possible, in units of Employer
          Securities, except that no fractional shares shall be issued and the
          value of any fractional shares to which a Participant (or his
          beneficiary or beneficiaries) would otherwise be entitled shall be
          paid in cash.  During the sixty (60) day period immediately preceding
          the proposed distribution date of the benefit which the Participant is
          entitled to receive under the Plan, the Trustee, to the extent
          possible, shall apply the balance in the Participant's Other
          Investments Account to the purchase of the maximum number of whole
          units of Employer Securities at their then Fair Market Value, which
          units shall be allocated to the Participant's Employer Securities
          Account.  Any portion of the balance of a Participant's Other
          Investments Account that the Trustee is unable to apply to the
          purchase of whole units of Employer Securities within the said sixty
          (60) day period shall be paid in cash.

               (B) The benefits payable under paragraphs (a), (b), (c) and (d)
          of Article VIII that are attributable to the portion of a
          Participant's ESOP Elective Contributions Account allocated to a
          Participant Investments - ESOP Elective Contributions Account shall be
          paid to the Participant (or, if applicable, his beneficiary or
          beneficiaries), to the extent possible, in cash or in units of
          Employer Securities (except that no fractional shares shall be issued
          and the value of any fractional shares to which a Participant would
          otherwise be entitled shall be paid in cash), as elected by the
          Participant (or his beneficiary or beneficiaries).  If the Participant
          elects to receive all or any portion of the vested balance in his
          Participant Investments - ESOP Elective Contributions Account in units
          of Employer Securities, then, during the sixty (60) day period
          immediately preceding the proposed distribution date of the benefit
          which the Participant is entitled to receive under the Plan, the
          Trustee, to the extent possible, shall apply (net of any brokerage
          commissions) such portion of the Participant's Participant Investments
          - ESOP Elective Contributions Account to the purchase of the maximum
          number of whole units of Employer Securities at their then Fair Market
          Value, which units shall be allocated to the Participant's Employer
          Securities Account.  If the Trustee is unable to apply any elected

                                      -56-
<PAGE>
 
          portion of the balance of such Participant Investments - ESOP Elective
          Contributions Account to the purchase of whole units of Employer
          Securities within the said sixty (60) day period, such elected portion
          shall be paid in cash.

               (C) Notwithstanding the provisions of subparagraphs (1)(A) and
          (1)(B), if the amount to which any Participant is entitled under
          Article VIII is less than $3,500, the Plan Administrator, in
          accordance with a uniform and nondiscriminatory policy, may pay such
          amount to the Participant or his beneficiary in the form of cash
          rather than Employer Securities unless the Participant or his
          beneficiary demands that such amount be distributed in the form of
          Employer Securities; provided, however, that prior to distributing any
          such amount in cash, the Participant's right to demand a distribution
          in the form of Employer Securities instead of cash shall have been
          communicated to the Participant or his beneficiary in writing by the
          Plan Administrator.

          (2) Other Payments.  The benefits payable under paragraphs (a), (b),
              --------------
     (c) and (d) of Article VIII that are attributable to a Participant's 401(k)
     Elective Contributions Account, Rollover Contributions Account, and Merger
     Accounts shall be paid to the Participant (or, if applicable, his
     beneficiary or beneficiaries) in cash.

     (c)  MANNER OF PAYMENT.
          ----------------- 

          (1) The benefits payable under paragraphs (a), (b), (c) and (d) of
     Article VIII that are attributable to a Participant's ESOP Elective
     Contributions Account, ESOP Matching Contributions Account, and ESOP
     Employer Contributions Account shall be paid to the Participant (or, if
     applicable, his beneficiary or beneficiaries) in a single lump sum
     distribution.

          (2) The manner of payment for benefits payable under paragraphs (a),
     (b), (c) and (d) of Article VIII that are attributable to a Participant's
     401(k) Elective Contributions Account, Rollover Contributions Account, and
     Merger Accounts shall be determined by the Participant or, in case such
     Participant has died, his beneficiary or beneficiaries.  The options are:

               (A) Option A - Such amount shall be paid or applied in monthly,
                   --------
          quarterly, semi-annual or annual installments as nearly equal as
          practicable; provided, however, that no periodic payment shall be less
          than $100.  In the event this option is selected, the portion of the
          account of a Participant, or, in case such Participant is dead, of his
          beneficiary or beneficiaries, that is not needed to make annual
          payments during the then current Plan Year shall remain a part of the
          Trust Fund under Article VII and shall participate in the net increase
          or net decrease in the value of said Trust Fund as provided therein.
          Installments shall be made as follows:

                                      -57-
<PAGE>
 
                    (i) In the case of a retirement, disability or termination
               benefit, in no event shall payments under this Option A extend
               beyond the life expectancy of the Participant or the joint life
               expectancy of the Participant and his designated beneficiary.  If
               the Participant dies before receiving the entire amount payable
               to him, the balance shall be paid to his designated beneficiary
               or, if there is none, to the beneficiary specified in Article
               VIII; in each case the balance shall be distributed at least as
               rapidly as under the method being used prior to the Participant's
               death.

                    (ii) In the case of a death benefit, payment under this
               Option A:

                         a.  to the designated beneficiary shall begin within
                    one year following the Participant's death and shall not, in
                    any event, extend beyond the life expectancy of the
                    designated beneficiary (unless the designated beneficiary is
                    the Participant's surviving spouse, in which case such
                    benefit shall begin no later than the date the Participant
                    would have reached age 70 1/2); or

                         b.  to any other beneficiary shall be totally
                    distributed within five years from the date of the
                    Participant's death.

               (B) Option B - Such amount shall be paid in a single lump sum
                   --------
          payment.

     The Participant (or his spouse) shall be permitted to elect whether life
     expectancies will be recalculated for purposes of distributions hereunder.
     Such election must be made by the Participant (or his spouse) no later than
     the date that distributions are required to commence pursuant to Section
     401(a)(9) of the Code.  If the Participant (or his spouse) fails to make
     such election, life expectancies shall not be recalculated.
     Notwithstanding the preceding provisions of this subparagraph (2), any
     benefit provided under this subparagraph (2) that is not more than $3,500
     shall be paid in a lump sum.

          (3) Notwithstanding the foregoing, payments under any of the options
     described in this paragraph shall satisfy the incidental death benefit
     requirements and all other applicable provisions of Section 401(a)(9) of
     the Code, the regulations issued thereunder (including Prop. Reg. Section
     1.401(a)(9)-2), and such other rules thereunder as may be prescribed by the
     Commissioner.

     (d) PERIODIC ADJUSTMENTS.  To the extent the balance of a Participant's
         --------------------                                               
Accounts has not been distributed and remains in the Plan, and notwithstanding

                                      -58-
<PAGE>
 
anything contained in the Plan to the contrary, the value of such remaining
balance shall be subject to adjustment from time to time pursuant to the
provisions of Article VII.

     (e) DIRECT ROLLOVER DISTRIBUTIONS.  Notwithstanding any provision of the
         -----------------------------                                       
plan to the contrary, a Distributee may elect, at the time and in the manner
prescribed by the Plan Administrator, to have all or any portion of an Eligible
Rollover Distribution paid directly to an Eligible Retirement Plan specified by
the Distributee in a Direct Rollover.  In the event that a Distributee elect to
have only a portion of an Eligible Rollover Distribution paid directly to an
Eligible Retirement Plan, the portion must not be less than $500 (adjusted under
such regulations as may be issued from time to time by the Secretary of the
Treasury).

     (f)  PUT OPTIONS.
          ----------- 

          (1) The provisions of this paragraph (f) relate to all Employer
     Securities held as assets of the Trust.  Except to the extent hereinafter
     provided in this paragraph (f), except as provided in paragraph (g) or
     except as otherwise required by applicable law, no such Employer Securities
     may be subject to a put, call or other option, or buy-sell or similar
     arrangement while held by and when distributed from the Plan.

          (2) If any such Employer Securities, when distributed to or for the
     benefit of a Participant, are not then listed on a national securities
     exchange registered under section 6 of the Securities Exchange Act of 1934
     (the "1934 Act") or are not then quoted on a system sponsored by a national
     securities association registered under section 15A(b) of the 1934 Act, or,
     if so listed or quoted, are then subject to a trading limitation (a
     restriction under any federal or state securities law, any regulation
     thereunder or any permissible agreement affecting such Employer Securities,
     that makes such Employer Securities not as freely tradable as Employer
     Securities not subject to such restriction), then the Participant, the
     Participant's beneficiary or beneficiaries, the persons to whom such shares
     are transferred by gift from the Participant, or any person to whom such
     Employer Securities pass by reason of the death of the Participant or a
     beneficiary of the Participant, as the case may be, shall be granted an
     option to put any of the units of such Employer Securities to the Company.
     The put option shall provide that, for a period of fifteen (15) months
     after such shares are distributed, the Participant, the Participant's
     beneficiary or beneficiaries, the persons to whom such shares are
     transferred by gift from the Participant, or any person to whom such
     Employer Securities pass by reason of the death of the Participant or a
     beneficiary of the Participant, as the case may be, shall have the right to
     have the Company purchase such units at their Fair Market Value on the date
     the put option is exercised.  Any such put option shall be exercised by the
     holder notifying the Company in writing that the put option is being
     exercised; the date of exercise shall be the date the Company receives such
     written notice.  Payment of the purchase price shall be made by the
     Company, at the election of the Company, either in cash within 30 days
     after the date of exercise or by an installment purchase.  Any installment

                                      -59-
<PAGE>
 
     purchase must provide for adequate security, a reasonable interest rate and
     a payment schedule providing for cumulative payments at any time not less
     than the payments that would be made if made in substantially equal annual
     installments beginning within 30 days and ending not more than five years
     (which may be extended to a date no later than the earlier of ten years
     after the date of exercise or the date the proceeds of the loan used by the
     Plan to acquire the securities in question are entirely repaid) after the
     date the put option is exercised.

          (3) The following special rules shall apply to any put option granted
     with respect to any such Employer Securities:

               (A) At the time that any such put option is exercised, the Plan
          shall have an option to assume the rights and obligations of the
          Company under the put option.

               (B) If it is known at the time that a loan is made to the Plan to
          enable it to purchase Employer Securities that federal or state law
          will be violated by the Company honoring the put option provided in
          this paragraph (f), the holder of any such put option shall have the
          right to put such Employer Securities to a third party that has
          substantial net worth at the time the loan is made and whose net worth
          is reasonably expected to remain substantial, the identity of such
          third party to be selected by the Plan Administrator.

               (C) If any such Employer Securities are publicly traded without
          restriction when distributed, but cease to be so traded within 15
          months after distribution, the Company shall notify each holder of
          such Employer Securities, in writing, on or before the tenth day after
          the date such Employer Securities cease to be so traded, that for the
          remainder of the 15-month period, such Employer Securities are subject
          to a put option.  Such notice shall also inform the holder of the
          terms of such put option (which terms shall be consistent with the
          provisions of this paragraph (f)).  If such notice is given after the
          tenth day after the date such Employer Securities cease to be so
          traded, the duration of the put option shall be extended by the number
          of days between such tenth day and the date on which notice is
          actually given.

               (D) The period during which a put option is exercisable shall not
          include any time when a distributee is unable to exercise it because
          the party bound by the put option is prohibited from honoring it by
          applicable federal or state law.

          (4) Except as otherwise permitted by law, the provisions of this
     paragraph (f) are not terminable for any reason, including as a result of
     the repayment of any loan used to acquire Employer Securities or by the
     cessation of the Plan as an employer stock ownership plan.

                                      -60-
<PAGE>
 
     (g) RIGHT OF FIRST REFUSAL.  The Employer or, if the Employer does not
         ----------------------                                            
exercise such right, the Plan, shall have a right of first refusal with respect
to any Employer Securities constituting stock or another equity security or a
debt security convertible into stock or another equity security that are
distributed for the benefit of a Participant or his beneficiary under this Plan.
Such right of first refusal shall be subject to the following terms and
conditions:

          (1) At the time the right of first refusal may be exercised, the
     Employer Securities subject thereto must not then be listed on a national
     securities exchange registered under section 6 of the Securities Exchange
     Act of 1934 (the "1934 Act") or must not then be quoted on a system
     sponsored by a national securities association registered under section
     15A(b) of the 1934 Act.

          (2) If at any time the person owning or otherwise having the right to
     sell such Employer Securities subject to the right of first refusal
     (whether or not such person received such securities from the Trust or as a
     result of a gift, a pledge or otherwise) desires to sell such securities,
     or any portion thereof, such person shall provide notice in writing to the
     Employer and to the Trustee (on behalf of the Plan), with such notice to
     include the name and address of the person to whom it is proposed that the
     securities be sold and of the person proposing to make the sale, the
     proposed purchase price therefor and the proposed terms of payment.  The
     Employer and/or the Trustee shall have fourteen (14) days from the giving
     of such notice within which to give notice in writing to the person
     proposing to make the sale of the desire to exercise the right of first
     refusal.  If both the Employer and the Trustee (on behalf of the Plan)
     exercise such right of first refusal, the Employer shall have the priority
     to make the purchase.

          (3) If the Employer or the Trustee exercise the right of first
     refusal, the purchase of the shares shall take place as soon thereafter as
     is practicable at the offices of the purchaser.  The purchase price and
     other terms of the purchase shall not be less favorable to the seller than
     the greater of the Fair Market Value of the securities in question or the
     purchase price and other terms offered by the proposed purchaser (other
     than the Employer or the Plan), making a good faith offer to purchase the
     security.

                                      -61-
<PAGE>
 
                                   ARTICLE X


                 Withdrawals and Diversification Distributions
                 ---------------------------------------------

     (a)  HARDSHIP WITHDRAWALS.
          -------------------- 

          (1) A Participant who has participated in this Plan for at least
     eighteen (18) months will be eligible to receive a distribution of 401(k)
     Elective Contributions (plus earnings credited to such contributions prior
     to January 1, 1989, as well as any other contributions made to the 401(k)
     Plan and allocated to the Participant prior to the merger of the 401(k)
     Plan with this Plan effective October 1, 1993) on account of Hardship.  If
     a Participant incurs a Hardship, such Participant may apply to the
     Administrator for the withdrawal of a portion of his 401(k) Elective
     Contributions Account (and other Accounts to the extent described above)
     not in excess of the amount of such Hardship.  The Administrator shall
     determine whether an immediate and heavy financial need exists and the
     amount necessary to meet the need (which amount may include the amount
     necessary to pay income taxes and penalties reasonably anticipated to
     result from the withdrawal), or the lesser amount, if any, to be
     distributed to such Participant, in a uniform and nondiscriminatory manner.
     If the Administrator approves a Hardship withdrawal, it shall direct the
     Trustee to distribute such amount to such Participant from his 401(k)
     Elective Contributions Account, not in excess of the actual contributions
     thereto plus earnings credited to the Participant's 401(k) Elective
     Contributions Account as of the last day of the last Plan Year ending
     before July 1, 1989, less previous distributions (and from any other
     contributions made to the 401(k) Plan and allocated to the Participant
     prior to the merger of the 401(k) Plan with this Plan effective October 1,
     1993).  No Hardship withdrawal shall be permitted in an amount less than
     $1,000.

          (2) An immediate and heavy financial need shall be deemed to include

               (A) expenses of medical care (as defined in Section 213(d) of the
          Code) incurred by the Participant or his spouse or other dependents
          (as defined in Section 152 of the Code) or necessary for such persons
          to obtain such medical care,

               (B) payments (other than mortgage payments) directly related to
          the purchase of the Participant's principal residence,

               (C) payment of tuition and related educational fees for the next
          12 months of post-secondary education for the Participant or his
          spouse, children or other dependents,

               (D) payments necessary to prevent the eviction of the Participant
          from his principal residence or the foreclosure on the mortgage of
          such residence, and

                                      -62-
<PAGE>
 
               (E) such other events as may be prescribed by the Commissioner of
          the Internal Revenue Service in revenue rulings, notices and other
          documents of general applicability.

     A financial need shall not fail to qualify as immediate and heavy merely
     because such need was reasonably foreseeable or voluntarily incurred by the
     Participant.

          (3) A distribution of 401(k) Elective Contributions will be deemed
     necessary to satisfy the financial need of a Participant if

               (A) the distribution is not in excess of the amount of the
          immediate and heavy financial need of the employee (including any
          amount necessary to pay income taxes and penalties reasonably
          anticipated to result from the distribution);

               (B) the Participant has obtained all distributions, other than
          hardship distributions, and all nontaxable loans currently available
          under all plans maintained by an Employer;

               (C) the Participant's elective contributions to the Plan or any
          other qualified or nonqualified plans of deferred compensation
          maintained by an Employer are suspended and he is not permitted to
          make further elective contributions until the first day of the quarter
          of the Plan Year following the expiration of 12 months from the date
          of such withdrawal; and

               (D) the Participant is not permitted to make elective
          contributions to the Plan or any other plan maintained by an Employer
          for the Participant's taxable year immediately following the taxable
          year of the hardship distribution in excess of the applicable limit
          under Section 402(g) of the Code for such next taxable year less the
          amount of such Participant's elective contributions for the taxable
          year of the hardship distribution.

          (4) Any Participant who withdraws an amount pursuant to subparagraph
     (1) shall be subject to the limitations of paragraphs (a)(2)(A)(ii) and
     (a)(7) of Article VI.

     (b) WITHDRAWALS AFTER AGE 59 1/2.  Upon reaching age 59 1/2, a Participant
         ----------------------------                                          
may apply to the Administrator for the withdrawal of all or a portion of his
Accounts.  The Administrator shall establish uniform and nondiscriminatory rules
and procedures regarding the distribution of benefits pursuant to this
paragraph.  The Administrator shall direct the Trustee to distribute to a
Participant who has applied for such a withdrawal the amount requested from his
Accounts.  Amounts withdrawn from the Participant's ESOP Elective Contributions
Account, ESOP Matching Contributions Account, ESOP Employer Contributions
Account, 401(k) Elective Contributions Account, Rollover Contributions Account,

                                      -63-
<PAGE>
 
and/or Merger Accounts shall be paid to the Participant in the form and manner
provided in paragraphs (b) and (c) of Article IX.

     (c) DIVERSIFICATION DISTRIBUTIONS.
         ----------------------------- 

          (1) Any Participant who has attained age 55 and completed ten (10)
     years of participation in the Plan, shall have the right to direct the
     Trustee to distribute a portion of his Employer Securities Accounts before
     his retirement, death, total and permanent disability, or severance of
     employment as a diversification distribution.

               (A) Such a Participant may elect, within ninety (90) days after
          the close of the first Plan Year in the Diversification Election
          Period, to receive a distribution of cash in an amount not exceeding
          25% of the portion of the balance of his Employer Securities Accounts
          attributable to Employer Securities acquired by, or contributed to,
          the Plan after December 31, 1986, determined as of the last day of
          such Plan Year.

               (B) Within ninety (90) days after the close of the second, third,
          fourth and fifth Plan Years in the Diversification Election Period,
          such a Participant may elect to receive a distribution of cash in an
          amount equal to the difference between

                    (i) 25% of the portion of the balance of his Employer
               Securities Account attributable to Employer Securities acquired
               by, or contributed to, the Plan after December 31, 1986,
               determined as of the last day of such Plan Year, and

                    (ii) the amount with respect to which a diversification
               distribution was previously elected.

               (C) In the final Plan Year of the Diversification Election
          Period, the Participant may elect to receive a distribution in cash in
          an amount equal to the difference between

                    (i) 50% of the portion of the balance of his Employer
               Securities Accounts attributable to Employer Securities acquired
               by, or contributed to, the Plan after December 31, 1986,
               determined as of the last day of such Plan Year,

                    (ii) and the amount with respect to which a diversification
               distribution was previously elected.

          (2) An eligible Participant's diversification election shall be made
     in writing on such forms as may be approved by the Plan Administrator, with
     the Participant designating the amount to be distributed as a percentage of

                                      -64-
<PAGE>
 
     the portion of his Employer Securities Accounts that is available for
     distribution as described in subparagraph (1).

          (3) If any Participant elects to receive a diversification
     distribution in any year in the Diversification Election Period, the
     Trustee shall sell Employer Securities that are allocated to the Account of
     the Participant with a value equal to the amount to be distributed.  The
     proceeds of such sale shall be distributed to the Participant no later than
     ninety (90) days after the Participant's election is made.

          (4) Notwithstanding any other provision of this paragraph (c), no
     diversification distribution shall be made to any Participant unless the
     value of the Employer Securities acquired by or contributed to this Plan
     after December 31, 1986, and allocated to the Participant's Employer
     Securities Accounts, exceeds $500 as of the Valuation Date immediately
     preceding the first day on which the Participant may elect a
     diversification distribution.

                                      -65-
<PAGE>
 
                                   ARTICLE XI


                        Participant Directed Investments
                        --------------------------------

     (a) PARTICIPANT DIRECTED INVESTMENTS.  On the commencement of his
         --------------------------------                             
participation in the Plan, each Participant shall direct the Trustee to invest
his 401(k) Elective Contributions Account, Participant Investments - ESOP
Elective Contributions Account, Rollover Contributions Account, and Merger
Accounts in one or more of the following:

          (1) A "Money Market Fund," which shall consist of a portfolio invested
     in commercial paper, U.S. Government or federal agency obligations, short-
     term corporate obligations, bank certificates of deposit, savings accounts,
     guaranteed investment-type contracts, fixed rate annuity contracts
     (provided, however, that no such annuity contract shall be deemed to permit
     any Participant to receive any benefit under this Plan in the form of a
     life annuity), and/or comparable investments, as may be deemed appropriate
     by the Plan Administrator, designed to provide maximum protection of
     capital with a conservative rate of return;

          (2) A "Bond Fund," which shall consist of a portfolio invested
     primarily in governmental and corporate bonds, notes and bills, fixed rate
     annuity contracts (provided, however, that no such annuity contract shall
     be deemed to permit any Participant to receive any benefit under this Plan
     in the form of a life annuity), mortgages, savings accounts and/or
     comparable investments, as may be deemed appropriate by the Plan
     Administrator, designed to provide for a moderate rate of return based
     primarily upon interest income;

          (3) A "Balanced Fund," which shall consist of a portfolio invested
     primarily in common and preferred stocks, governmental and corporate bonds
     and such other securities or investment opportunities, as may be deemed
     appropriate by the Plan Administrator, designed to provide for a balanced
     return based upon appreciation of stocks and income derived from interest
     and dividends;

          (4) A "Growth Fund," which shall consist of a portfolio invested
     primarily in common stocks and such other securities or investment
     opportunities, as may be deemed appropriate by the Plan Administrator,
     providing primarily for long-term capital appreciation;

          (5) An "Aggressive Growth Fund," which shall consist of a portfolio
     invested primarily in common stocks of small and medium-sized companies and
     such other securities or investment opportunities, as may be deemed
     appropriate by the Plan Administrator, providing for long-term capital
     appreciation;

          (6) A "Company Stock Fund," which shall consist of a portfolio
     invested primarily in Employer Securities; and

                                      -66-
<PAGE>
 
          (7) Such additional, or alternative, investment funds as may be made
     available by the Plan Administrator from time to time.

The Plan Administrator may provide such Funds through mutual funds, investment
contracts, or other appropriate investment vehicles.

     (b) ELECTION PROCEDURES.  Except as may be otherwise provided by the
         -------------------                                             
Agreement and Declaration of Trust or by any contract entered into by the
Trustee or the Plan Administrator with an investment manager appointed to manage
all or any portion of the assets of the Plan, each Participant's elections
described in paragraph (a) shall be made in writing upon his commencement of
participation in the Plan.

          (1) A Participant shall designate the percentage of his 401(k)
     Elective Contributions, Participant Investments - ESOP Elective
     Contributions Account, and Rollover Contributions to be allocated to any
     Fund.  The Administrator shall establish the minimum percentage that each
     Participant may select to be allocated to any Fund selected by the
     Participant, which minimum percentage shall not be less than 5%.

          (2) A Participant may revise his election effective as of the first
     day of each Valuation Period.  The Participant's revised election shall be
     effective for contributions made to the Plan after the effective date of
     such revision, and may be effective for the investment of balances
     previously allocated and remaining credited to a Participant's 401(k)
     Elective Contributions Account, Participant Investments - ESOP Elective
     Contributions Account, and Rollover Contributions Account and Merger
     Accounts.

          (3) The Trustee shall make requested investments on behalf of each
     Participant within a reasonable period after the receipt of written
     directions from the Administrator or the Participant.

     (c) FAILURE TO DESIGNATE.  If a Participant does not specifically designate
         --------------------                                                   
the initial investments for all of his 401(k) Elective Contributions Account,
and Rollover Contributions Account, the Administrator shall not accept his
initial salary reduction agreement.  In the event that a Participant is credited
with a 401(k) Elective Contributions Account, Participant Investments - ESOP
Elective Contributions Account, Rollover Contributions Account, and/or Merger
Accounts prior to providing the Trustee with directions for the investment of
his Accounts, such Accounts shall be invested in the Balanced Fund.

     (d) UNIFORM PROCEDURES.  The Administrator shall establish uniform
         ------------------                                            
procedures regarding Participant investment directions, which procedures shall
be communicated to all Participants.  The Plan Administrator, at its sole
discretion, may prohibit, or otherwise restrict, investment of 401(k) Elective
Contributions Account, Participant Investments - ESOP Elective Contributions
Account, Rollover Contributions Account, and Merger Account balances in the

                                      -67-
<PAGE>
 
Company Stock Fund by any officer, director or 10% shareholder of the Company,
or any other Participant who is required to file reports under Section 16(b) of
the Securities Exchange Act of 1934, in order to prevent a violation of federal
law or an undue administrative burden upon the Plan Administrator.

     (e) DESIGNATED SECTION 404(C) PLAN.
         ------------------------------ 

          (1) This Plan is designated as an "ERISA Section 404(c) Plan"
     providing Participants (and beneficiaries) with the opportunity to exercise
     control over the investment of assets held in their Accounts and to select,
     from a broad range of investment funds, the manner in which some or all of
     the assets in their Accounts are invested.  The investment funds shall be
     selected and offered by the Company, as the designated plan fiduciary, in
     accordance with Section 404(c) of ERISA and the regulations thereunder.

          (2) Information relating to the purchase, holding or sale of interests
     in the Company Stock Fund by Participants, as well as the voting and/or
     tender of Employer Securities, shall be maintained on a confidential basis
     by the director of personnel for the Company at all times.  The director of
     personnel for the Company shall be the fiduciary responsible for
     maintaining all participant information with respect to investments in, and
     the voting and tender of, the Company Stock Fund.  The director of
     personnel shall maintain confidential information with respect to
     participants' investments in the Company Stock Fund in a manner that will
     prevent officers, directors and employees of the Company from obtaining
     access to the information unless they have been specifically authorized to
     receive the information in connection with their responsibilities with
     respect to the administration of the plan.  The director of personnel also
     shall be responsible for the periodic review and revision of
     confidentiality procedures for the Plan.

          (3) In the event the fiduciary designated in subparagraph (2) above
     determines that the direct or indirect exercise of shareholder rights by
     any Participant who has invested in the Company Stock Fund may be subject
     to undue employer influence, the fiduciary shall appoint one or more
     independent fiduciaries (who are not affiliated with any Employer) to carry
     out such activities with respect to the Company Stock Fund as may be
     required to eliminate such undue employer influence.

     (f) OTHER ACCOUNTS.  The Participant shall have no right to direct the
         --------------                                                    
investment of his ESOP Matching Contributions Account, his ESOP Employer
Contributions Account, or the portions of his ESOP Elective Contributions
Account allocated to an Employer Securities Account and/or an Other Investments
Account.

                                      -68-
<PAGE>
 
                                  ARTICLE XII


                                   Trust Fund
                                   ----------

     Effective as of January 2, 1997, the Trust Fund shall be held by
Northwestern Trust and Investors Advisory Company, as Trustee, or by a successor
trustee or trustees, for use in accordance with the Plan under the Agreement and
Declaration of Trust.  The Agreement and Declaration of Trust may from time to
time be amended in the manner therein provided.  Similarly, the Trustee may be
changed from time to time in the manner provided in the Agreement and
Declaration of Trust.

                                      -69-
<PAGE>
 
                                  ARTICLE XIII


           Expenses of Administration of the Plan and the Trust Fund
           ---------------------------------------------------------

     The Company shall bear all expenses of implementing this Plan and the
Trust.  For its services, any corporate trustee shall be entitled to receive
reasonable compensation in accordance with its agreement with the Company, as in
effect from time to time.  Any individual Trustee shall be entitled to such
compensation as shall be arranged between the Company and the Trustee by
separate instrument; provided, however, that no person who is already receiving
full-time pay from any Employer or any Affiliate shall receive compensation from
the Trust Fund (except for the reimbursement of expenses properly and actually
incurred).  The Company may pay all expenses of the administration of the Trust
Fund, including the Trustee's compensation, the compensation of any investment
manager, the expense incurred by the Plan Administrator in discharging its
duties, all income or other taxes of any kind whatsoever that may be levied or
assessed under existing or future laws upon or in respect of the Trust Fund, and
any interest that may be payable on money borrowed by the Trustee for the
purpose of the Trust and any Employer may pay such expenses as relate to
Participants employed by such Employer.  Any such payment by the Company or
another Employer shall not be deemed a contribution to this Plan.  Such expenses
shall be paid out of the assets of the Trust Fund unless paid or provided for by
the Company or another Employer.  Notwithstanding anything contained herein to
the contrary, no excise tax or other liability imposed upon the Trustee, the
Plan Administrator or any other person for failure to comply with the provisions
of any federal law shall be subject to payment or reimbursement from the assets
of the Trust.

                                      -70-
<PAGE>
 
                                  ARTICLE XIV


                           Amendment and Termination
                           -------------------------

     (a) RESTRICTIONS ON AMENDMENT AND TERMINATION OF PLAN.  It is the present
         -------------------------------------------------                    
intention of the Company to maintain the Plan set forth herein indefinitely.
Nevertheless, the Company specifically reserves to itself the right at any time,
and from time to time, to amend or terminate this Plan in whole or in part;
provided, however, that no such amendment:

          (1) shall have the effect of vesting in any Employer, directly or
     indirectly, any interest, ownership or control in any of the present or
     subsequent funds held subject to the terms of the Trust;

          (2) shall cause or permit any property held subject to the terms of
     the Trust to be diverted to purposes other than the exclusive benefit of
     the Participants and their beneficiaries or for the administrative expenses
     of the Plan Administrator and the Trust;

          (3) shall either directly or indirectly reduce any vested and
     nonforfeitable interest of, or the vested percentage in effect with respect
     to, a Participant determined as of the later of the date the amendment is
     adopted or the date the amendment is effective, except as permitted by law;

          (4) shall reduce the Accounts of any Participant;

          (5) shall amend any vesting schedule with respect to any Participant
     who has at least five Years of Service (three Years of Service for Plan
     Years beginning after December 31, 1988) at the end of the election period
     described below, except as permitted by law, unless each such Participant
     shall have the right to elect to have the vesting schedule in effect prior
     to such amendment apply with respect to him, such election, if any, to be
     made during the period beginning not later than the date the amendment is
     adopted and ending no earlier than sixty (60) days after the latest of the
     date the amendment is adopted, the amendment becomes effective or the
     Participant is issued written notice of the amendment by his Employer or
     the Plan Administrator;

          (6) shall increase the duties or liabilities of the Trustee without
     its written consent; or

          (7) shall modify, more than once in any six-month period, any
     provision of the Plan set forth in Article V, paragraphs (a), (b) and (c)
     of Article VI, and subparagraph (e)(2) and paragraph (f) of Article VII
     that is applicable to any officer, director, 10% owner of any Employer, or
     any other Participant who is required to file reports under Section 16(a)
     of the Securities Exchange Act of 1934.

                                      -71-
<PAGE>
 
     (b) AMENDMENT OF PLAN.  Subject to the limitations stated in paragraph (a),
         -----------------                                                      
the Company shall have the power to amend this Plan in any manner that it deems
desirable, and, not in limitation but in amplification of the foregoing, it
shall have the right to change or modify the method of allocation of
contributions hereunder (except as provided in paragraph (a)(7)), to change any
provision relating to the administration of this Plan and to change any
provision relating to the distribution or payment, or both, of any of the assets
of the Trust.

     (c) TERMINATION OF PLAN.  Any Employer, in its sole and absolute
         -------------------                                         
discretion, may permanently discontinue making contributions under this Plan or
may terminate this Plan and the Trust (with respect to all Employers if it is
the Company, or with respect to itself alone if it is an Employer other than the
Company), completely or partially, at any time without any liability whatsoever
for such permanent discontinuance or complete or partial termination.  In any of
such events, the affected Participants, notwithstanding any other provisions of
this Plan, shall have fully vested interests in the amounts credited to their
respective Accounts at the time of such complete or partial termination of this
Plan and the Trust or permanent discontinuance of contributions.  All such
vested interests shall be nonforfeitable.

     (d) DISCONTINUANCE PROCEDURE.  In the event an Employer decides to
         ------------------------                                      
permanently discontinue making contributions, such decision shall be evidenced
by an appropriate resolution of its Board and a certified copy of such
resolution shall be delivered to the Plan Administrator and the Trustee.  All of
the assets in the Trust Fund belonging to the affected Participants on the date
of discontinuance specified in such resolutions shall, aside from becoming fully
vested as provided in paragraph (c), be held, administered and distributed by
the Trustee in the manner provided under this Plan.  In the event of a permanent
discontinuance of contributions without such formal documentation, full vesting
of the interests of the affected Participants in the amounts credited to their
respective Accounts will occur on the last day of the year in which a
substantial contribution is made to the Trust.

     (e)  TERMINATION PROCEDURE.
          --------------------- 

          (1) In the event an Employer decides to terminate this Plan and the
     Trust, such decision shall be evidenced by an appropriate resolution of its
     Board and a certified copy of such resolution shall be delivered to the
     Plan Administrator and the Trustee.  After payment of all expenses and
     proportional adjustments of individual accounts to reflect such expenses
     and other changes in the value of the Trust Fund as of the date of
     termination, each affected Participant (or the beneficiary of any such
     Participant) shall be entitled to receive, provided that the requirements
     set forth in subparagraph (2) are met, any amount then credited to his
     Accounts in a lump sum.

          (2) In the event this Plan and the Trust are terminated, completely or
     partially, and with respect to any one Employer or with respect to all
     Employers, distributions may not be made pursuant to this paragraph (e)
     unless:

                                      -72-
<PAGE>
 
               (A) the Plan has been completely terminated and no successor plan
          (within the meaning of Section 401(k)(10) of the Code) has been
          established;

               (B) the Plan has been partially terminated as a result of the
          sale or other disposition by an Employer to an unrelated corporation
          of substantially all of the assets used in a trade or business, in
          which case distribution may be made to employees who continue
          employment with the acquiring corporation; or

               (C) the Plan has been partially terminated as a result of the
          sale or other disposition by an Employer of its interest in a
          subsidiary, in which case distribution may be made to employees who
          continue employment with the subsidiary.

          (3) At the election of the Participant, the Plan Administrator may
     transfer the amount of any Participant's distribution under this paragraph
     (e) to the trustee of another qualified plan or the trustee of an
     individual retirement account or individual retirement annuity instead of
     distributing such amount to the Participant.  Any such election by a
     Participant shall be in writing and filed with the Plan Administrator.

                                      -73-
<PAGE>
 
                                   ARTICLE XV


                                 Miscellaneous
                                 -------------

     (a) MERGER OR CONSOLIDATION.  This Plan and the Trust may not be merged or
         -----------------------                                               
consolidated with, and the assets or liabilities of this Plan and the Trust may
not be transferred to, any other plan or trust unless each Participant would
receive a benefit immediately after the merger, consolidation or transfer, if
the plan and trust then terminated, that is equal to or greater than the benefit
the Participant would have received immediately before the merger, consolidation
or transfer if this Plan and the Trust had then terminated.

     (b)  ALIENATION.
          ---------- 

          (1) Except as provided in subparagraph (2), no Participant or
     beneficiary of a Participant shall have any right to assign, transfer,
     appropriate, encumber, commute, anticipate or otherwise alienate his
     interest in this Plan or the Trust or any payments to be made thereunder;
     no benefits, payments, rights or interests of a Participant or beneficiary
     of a Participant of any kind or nature shall be in any way subject to legal
     process to levy upon, garnish or attach the same for payment of any claim
     against the Participant or beneficiary of a Participant; and no Participant
     or beneficiary of a Participant shall have any right of any kind whatsoever
     with respect to the Trust, or any estate or interest therein, or with
     respect to any other property or right, other than the right to receive
     such distributions as are lawfully made out of the Trust, as and when the
     same respectively are due and payable under the terms of this Plan and the
     Trust.

          (2) Notwithstanding the provisions of subparagraph (b)(1), the Plan
     Administrator shall direct the Trustee to make payments pursuant to a
     Qualified Domestic Relations Order as defined in Section 414(p) of the
     Code.  The Plan Administrator shall establish procedures consistent with
     Section 414(p) of the Code to determine if any order received by the Plan
     Administrator, or any other fiduciary of the Plan, is a Qualified Domestic
     Relations Order.

     (c) USERRA REQUIREMENTS.  Notwithstanding any provision of this Plan to the
         -------------------                                                    
contrary, contributions, benefits and service credit with respect to qualified
military service will be provided in accordance with Section 414(u) of the
Internal Revenue Code and the Uniformed Service Employment and Reemployment
Rights Act.

     (d) GOVERNING LAW.  This Plan shall be administered, construed and enforced
         -------------                                                          
according to the laws of the State of Florida, except to the extent such laws
have been expressly preempted by federal law.

     (e) ACTION BY EMPLOYER.  Whenever the Company or another Employer under the
         ------------------                                                     
terms of this Plan is permitted or required to do or perform any act, it shall
be done and performed by the Board of Directors of the Company or such other

                                      -74-
<PAGE>
 
Employer and shall be evidenced by proper resolution of such Board of Directors
certified by the Secretary or Assistant Secretary of the Company or such other
Employer.

     (f) ALTERNATIVE ACTIONS.  In the event it becomes impossible for the
         -------------------                                             
Company, another Employer, the Plan Administrator or the Trustee to perform any
act required by this Plan, then the Company, such other Employer, the Plan
Administrator or the Trustee, as the case may be, may perform such alternative
act that most nearly carries out the intent and purpose of this Plan.

     (g) GENDER.  Throughout this Plan, and whenever appropriate, the masculine
         ------                                                                
gender shall be deemed to include the feminine and neuter; the singular, the
plural; and vice versa.

     IN WITNESS WHEREOF, this Amendment and Restatement has been executed this
31st day of December, 1996, and shall be effective as of the dates set forth
hereinabove.


ATTEST:                                     PHYSICIAN SALES & SERVICE, INC.
 
         (Corporate Seal)
 
                                            By:   /s/ David A. Smith
- ------------------------------------           -----------------------------
Secretary                                      Executive Vice President and
                                               Chief Financial Officer
 
                                                        "COMPANY"
 
                                        

                                      -75-

<PAGE>
 
                                                                  EXHIBIT 10.16B
                                                                                

                                FIRST AMENDMENT

                                     TO THE

                        PHYSICIAN SALES & SERVICE, INC.

                   EMPLOYEE STOCK OWNERSHIP AND SAVINGS PLAN

     This First Amendment to the Physician Sales & Service, Inc. Employee Stock
Ownership and Savings Plan is adopted this 8th day of July, 1997, by Physician
Sales & Service, Inc. (the "Company"), and is effective as of January 1, 1997,
except as otherwise set forth below.

                              W I T N E S S E T H:
                              ------------------- 

     WHEREAS, the Company has previously adopted the Amendment and Restatement
of the Physician Sales & Service, Inc. Employee Stock Ownership and Savings Plan
(the "Plan"), effective as of January 1, 1997; and

     WHEREAS, the Company is authorized and empowered to further amend the Plan;
and

     WHEREAS, the Company deems it advisable and in the best interests of the
Participants to amend the Plan to provide for the merger of the Y-Laboratories &
Supplies, Inc. 401(k) Retirement Plan into this Plan effective as of October 1,
1997 (or as soon as practicable thereafter), to modify the timing of changes to
certain contributions and investment elections under the Plan, to clarify the
earnings allocation and antidiscrimination provisions of the Plan, and to
include other changes required in order to comply with applicable federal laws.

     NOW, THEREFORE, the Plan is hereby amended as follows:

                                       I.

     Paragraph (b) of Article I is hereby deleted, in its entirety, and the
following is substituted in lieu thereof:

     (b) "ACTUAL CONTRIBUTION PERCENTAGE" shall mean, with respect to any Plan
          ------------------------------                                      
Year beginning on or after January 1, 1997 and with respect to a group of
Participants for the Plan Year, the average of the Actual Contribution Ratios
(calculated separately for each member of the group) of each Participant who is
a member of such group.
<PAGE>
 
                                      II.

     Paragraph (d) of Article I is hereby deleted, in its entirety, and the
following is substituted in lieu thereof:

     (d) "ACTUAL DEFERRAL PERCENTAGE" shall mean, with respect to any Plan Year
          --------------------------                                           
beginning on or after January 1, 1997 and with respect to a group of
Participants for the Plan Year, the average of the Actual Deferral Ratios
(calculated separately for each member of the group) of each Participant who is
a member of such group.

                                      III.

     Subparagraphs (m)(2) and (m)(3) of Article I are hereby deleted, in their
entireties, and the following is substituted in lieu thereof:

          (2) For purposes of determining a Participant's Actual Deferral Ratio
     with respect to any Plan Year beginning on or after January 1, 1997, an
     Employer may limit the period for which Compensation is taken into account
     to that portion of the Plan Year in which the Employee was a Participant so
     long as this limit is applied uniformly to all eligible Employees under the
     Plan for the Plan Year.  For all other purposes of the Plan, no
     Compensation paid or accrued by an Employer with respect to an Employee
     prior to the Employee's first day of participation shall be taken into
     account.

          (3) Effective for Plan Years beginning on or after January 1, 1997, no
     Compensation in excess of $160,000 (adjusted by the Commissioner of the
     Internal Revenue Service in accordance with Section 401(a)(17)(B) of the
     Code) shall be taken into account for any Employee.  For Plan Years
     beginning before January 1, 1997, the provisions of subparagraph (m)(3) of
     Article I of this Plan prior to its most recent amendment and restatement
     shall be in effect.

                                      IV.

     Paragraph (s) of Article I is hereby deleted, in its entirety, and the
following is substituted in lieu thereof:

     (s) "ELIGIBILITY DATE" shall mean the first day of each Plan Year and the
          ----------------                                                    
first day of each calendar month within the Plan Year.

                                       V.

     Subparagraph (w)(3) of Article I is hereby deleted, in its entirety, and
the following is substituted in lieu thereof:

                                      -2-
<PAGE>
 
          (3) For Plan Years beginning on or after January 1, 1997, the term
     "leased employee," as used in this paragraph (w), means any person (other
     than an employee of the Employer) who, pursuant to an agreement between the
     Employer and any other person ("leasing organization"), has performed
     services for the Employer (or for the Employer and one or more Affiliates)
     on a substantially full time basis for a period of at least one year and
     the individual's services are performed under the primary direction or
     control of such Employer.

                                      VI.

     Paragraph (pp) of Article I is hereby modified by renumbering subparagraph
(3) as subparagraph (4) and adding a new subparagraph (3), immediately before
renumbered subparagraph (4), as follows:

          (3) The provisions of subparagraphs (1) and (2) shall be effective for
     Plan Years beginning on or after January 1, 1997.  For Plan Years beginning
     before January 1, 1997, the provisions of paragraph (pp) of Article I of
     this Plan prior to its most recent amendment and restatement shall be in
     effect.

                                      VII.

     Effective October 1, 1997, paragraph (uu) of Article I is hereby deleted,
in its entirety, and the following is substituted in lieu thereof:

     (uu) "MERGER ACCOUNTS" shall mean the account or accounts established
           ---------------                                                
pursuant to paragraph (b) of Article VII with respect to contributions to the
Brown's Medical Supply Co. Retirement Savings Plan and the Y-Laboratories &
Supplies, Inc. 401(k) Retirement Plan on behalf of a Participant prior to the
merger of the Brown's Medical Supply Co. Retirement Savings Plan and the Y-
Laboratories & Supplies, Inc. 401(k) Retirement Plan with this Plan effective as
of January 1, 1997 and October 1, 1997, respectively, or as soon thereafter as
administratively feasible, together with accounts established with respect to
contributions to other tax-qualified retirement plans merged with this Plan from
time to time.

                                     VIII.

     Paragraph (nnn) of Article I is hereby deleted, in its entirety, and the
following is substituted in lieu thereof:

     (nnn)  "VALUATION DATE" shall mean the last day of each Plan Year and each
             --------------                                                    
business day, or such other dates as may be selected by the Plan Administrator.
For purposes of this paragraph, the term "business day" shall mean a day on
which the New York Stock Exchange and the home office of any third-party
administrator that contracts with the Plan Administrator to provide services to
the Plan are open for business.

                                      -3-
<PAGE>
 
                                      IX.

     Article I is hereby modified by adding new paragraphs (qqq), (rrr) and
(sss), immediately following existing paragraph (ppp), as follows:

     (qqq)  "EARNINGS" attributable to any Pooled Investment Fund (other than
             --------                                                        
any pooled Employer Securities Accounts, Other Investments Accounts, or the
Company Stock Fund) shall mean, with respect to a Valuation Period, the
aggregate of the unrealized appreciation or depreciation accruing to the Pooled
Investment Fund during such a period; and the income earned or the loss
sustained by the Pooled Investment Fund during such period, whether from
investments or from the sale or exchange of assets.  The Earnings attributable
to a separate portion of a Segregated Investment Fund (other than any segregated
Employer Securities Accounts, Other Investments Accounts, or Company Stock Fund)
credited to a Participant's Account for any Valuation Period shall be determined
by multiplying the number of shares of the Segregated Investment Fund credited
to the Participant's Account by the difference between the value of each share
for the current Valuation Date and the value of each share as of the most recent
preceding Valuation Date.  The Earnings attributable to any portion of the
Company Stock Fund invested in assets other than Employer Securities shall mean,
with respect to a Valuation Period, (i) cash dividends received on shares of
Employer Securities allocated to Participants' investments in the Company Stock
Fund and (ii) the aggregate of the unrealized appreciation or depreciation
occurring in the value of, and that portion of the income earned or the loss
sustained by, such portion of the Company Stock Fund during such period. The
Earnings attributable to any Other Investments Account shall mean, with respect
to a Valuation Period, (i) cash dividends received on shares of Employer
Securities allocated to Participants' Employer Securities Accounts (to the
extent such cash dividends are not used, pursuant to paragraph (f), to repay a
loan), (ii) cash dividends received on Employer Securities not allocated to any
Participant's Employer Securities Account or any Fund described in Article XI
(to the extent such cash dividends are not used, pursuant to paragraph (f), to
repay a loan), and (iii) the aggregate of the unrealized appreciation or
depreciation occurring in the value of, and that portion of the income earned or
the loss sustained by, the Other Investments Account during such period.

     (rrr)  "POOLED INVESTMENT FUND" shall mean a Fund established under Article
             ----------------------                                             
XI, the combined assets of which shall consist of the common investments of all
Participants selecting the Fund.

     (sss)  "SEGREGATED INVESTMENT FUND" shall mean a Fund established under
             --------------------------                                     
Article XI, in which the assets of each Participant selecting the Fund shall be
separately invested, and for which the earnings attributable to such assets
shall be separately accounted.

                                      -4-
<PAGE>
 
                                       X.

     Effective April 1, 1997, subparagraph (a)(4) of Article VI is hereby
deleted, in its entirety, and the following is substituted in lieu thereof:

          (4) Any salary reduction agreement with respect to 401(k) Elective
     Contributions shall be executed and in effect prior to the date selected by
     the Administrator for the first pay period to which it applies.  Any such
     agreement may be revised by the Participant monthly  with the approval of,
     and as of such date as determined by, the Administrator (or as of any
     additional dates selected by the Administrator), for pay periods beginning
     after the date such revision is executed and made effective.

                                      XI.

     Effective April 1, 1997, subparagraphs (a)(6) and (a)(7) of Article VI are
hereby deleted, in their entireties, and the following is substituted in lieu
thereof:

          (6) A Participant may suspend further 401(k) Elective Contributions to
     the Plan at any time, provided the request for such suspension is received
     by the Plan Administrator prior to the date selected by the Administrator
     for the first pay period to which such suspension applies.  Any Participant
     who suspends further contributions relating to periodic pay may reinstate
     such contributions by providing written notice to the Plan Administrator
     for any month thereafter (and as of the date within such month as
     determined by the Administrator).  Any such notice shall be delivered
     within the time period designated by the Plan Administrator.

          (7) In the event that a Participant receives a withdrawal of his
     401(k) Elective Contributions pursuant to paragraph (a) of Article X, such
     Participant shall not be permitted to make any further 401(k) Elective
     Contributions pursuant to paragraph (a)(1) of this Article VI for a period
     of 12 months following the date of such withdrawal.  After the completion
     of the 12-month period, the Participant may reinstate 401(k) Elective
     Contributions in accordance with the provisions of paragraph (a)(6).

                                      XII.

     Sections (a)(8)(A), (a)(8)(B) and (a)(8)(C) of Article VI are hereby
deleted, in their entireties, and the following is substituted in lieu thereof:

          (8)  (A)  In the event that the 401(k) Elective Contributions of
          Highly Compensated Employees exceed the limitations set forth in
          paragraph (g), the aggregate excess 401(k) Elective Contributions
          (plus the earnings thereon for the Plan Year to which the excess

                                      -5-
<PAGE>
 
          contributions relate), determined as set forth in paragraph (a)(8)(B)
          below, shall be distributed to the Highly Compensated Employees as
          provided in paragraph (a)(8)(C) below on or before the 15th day of the
          third month after the close of the Plan Year to which the excess
          contributions relate.  Notwithstanding the preceding sentence, the
          Plan Administrator may delay the distribution of any excess 401(k)
          Elective Contributions (plus the earnings thereon for the Plan Year to
          which the excess contributions relate) attributable to an Employer
          beyond the 15th day of the third month of such Plan Year, if the
          Employer consents to such delay and the Administrator refunds all such
          excess amounts not later than 12 months after the close of the Plan
          Year to which the excess contributions relate.

               (B) For purposes of paragraph (a)(8)(A), the amount of the
          aggregate excess 401(k) Elective Contributions for the Plan Year shall
          be equal to the sum of the amounts of such excess contributions
          attributable to each Highly Compensated Employee for the Plan Year.

                    (i) In order to determine the amount of the excess 401(k)
               Elective Contributions attributable to each Highly Compensated
               Employee, the Plan Administrator shall first reduce the Actual
               Deferral Ratio of the Highly Compensated Employee with the
               highest Actual Deferral Ratio for the Plan Year to the extent
               required to:

                         a.  enable the arrangement to satisfy the limitations
                    set forth in paragraph (g), or

                         b.  cause such Highly Compensated Employee's Actual
                    Deferral Ratio to equal the Actual Deferral Ratio of the
                    Highly Compensated Employee with the next highest Actual
                    Deferral Ratio.

               Then, if necessary, the Plan Administrator shall reduce the
               Actual Deferral Ratios of the Highly Compensated Employees with
               the next highest Actual Deferral Ratio for the Plan Year
               (including the Actual Deferral Ratio(s) of the Highly Compensated
               Employee(s) whose Actual Deferral Ratio the Plan Administrator
               already has reduced) to the extent required to comply with
               paragraph (a)(8)(B)(i)a. or (a)(8)(B)(i)b.  This process shall
               then be repeated until the Actual Deferral Percentage for the
               Highly Compensated Employees satisfies the limitations set forth
               in paragraph (g).

                    (ii) The amount of the excess 401(k) Elective Contributions
               attributable to each Highly Compensated Employee shall equal the
               remainder of

                                      -6-
<PAGE>
 
                         a.  the total 401(k) Elective Contributions (and any
                    Non-Elective Contributions treated as 401(k) Elective
                    Contributions) on behalf of the Participant (determined
                    prior to the application of this paragraph (a)(8)(B)), minus

                         b.  the amount determined by multiplying the
                    Participant's Actual Deferral Ratio (determined after
                    application of paragraph (a)(8)(B)(i)) by his Compensation
                    used in determining such ratio.

               (C) In order to determine the dollar amount of the excess 401(k)
          Elective Contributions distributable to each Highly Compensated
          Employee pursuant to paragraph (a)(8)(A), the Plan Administrator shall
          first reduce the 401(k) Elective Contributions of the Highly
          Compensated Employee(s) with the highest dollar amount of 401(k)
          Elective Contributions for the Plan Year by a dollar amount equal to
          the lesser of

                    (i) the aggregate excess 401(k) Elective Contributions
               determined under paragraph (a)(8)(B), or

                    (ii) the dollar amount necessary to reduce such Highly
               Compensated Employee's 401(k) Elective Contributions to a dollar
               amount that is equal to the dollar amount of 401(k) Elective
               Contributions of the Highly Compensated Employee with the next
               highest dollar amount of 401(k) Elective Contributions.

          Then, if necessary, the Plan Administrator shall reduce the 401(k)
          Elective Contributions of the Highly Compensated Employees with the
          next highest dollar amount of 401(k) Elective Contributions for the
          Plan Year (including the Highly Compensated Employee(s) whose 401(k)
          Elective Contributions the Plan Administrator already has reduced) to
          the extent required to comply with paragraph (a)(8)(C)(i) or
          (a)(8)(C)(ii).  This process shall then be repeated until the
          aggregate excess 401(k) Elective Contributions determined under
          paragraph (a)(8)(B) have been eliminated.  The reduced amounts shall
          be distributed in accordance with paragraph (a)(8)(A) to the Highly
          Compensated Employees to whom the reductions are attributable under
          this paragraph (a)(8)(C).  For purposes of this paragraph (a)(8)(C),
          401(k) Elective Contributions shall include amounts treated as
          elective contributions.

                                     XIII.

     Subparagraph (a)(8) of Article VI is hereby modified by adding a new
section (F), immediately following existing section (E), as follows:

                                      -7-
<PAGE>
 
               (F) The provisions of this paragraph (a)(8) shall be effective
          for Plan Years beginning on or after January 1, 1997.  For Plan Years
          beginning before January 1, 1997, the provisions of subparagraph
          (a)(8) of Article VI of this Plan, prior to its most recent amendment
          and restatement, shall be in effect.

                                      XIV.

     Sections (b)(4)(A) through (b)(4)(F) of Article VI are hereby deleted, in
their entireties, and the following sections (b)(4)(A) through (b)(4)(D) are
substituted in lieu thereof:

               (A) The nonvested portion of such aggregate excess ESOP Matching
          Contributions (including earnings thereon for the Plan Year to which
          the excess contributions relate), if any, determined as set forth in
          paragraph (b)(4)(C) below, shall be forfeited.  Unless otherwise
          required by paragraph (c)(4)(C) of Article VIII, such forfeiture shall
          be allocated as additional ESOP Employer Contributions in accordance
          with paragraph (c) of this Article VI; provided, however, that such
          forfeiture shall be allocated solely to the accounts of Non-Highly
          Compensated Employees.

               (B) The vested portion of such aggregate excess ESOP Matching
          Contributions (including earnings thereon for the Plan Year to which
          the excess contributions relate), if any, determined as set forth in
          paragraph (b)(4)(C) below, shall be distributed to the Highly
          Compensated Employees as provided in paragraph (b)(4)(D) below on or
          before the 15th day of the third month after the close of the Plan
          Year to which the ESOP Matching Contributions relate.  Notwithstanding
          the preceding sentence, the Plan Administrator may delay the
          distribution of any excess ESOP Matching Contributions (plus the
          earnings thereon for the Plan Year to which the excess contributions
          relate) attributable to an Employer beyond the 15th day of the third
          month of such Plan Year, if the Employer consents to such delay and
          the Administrator refunds all such excess amounts not later than 12
          months after the close of the Plan Year to which the excess
          contributions relate.

               (C) For purposes of paragraphs (b)(4)(A) and (b)(4)(B), the
          amount of the aggregate excess ESOP Matching Contributions for the
          Plan Year shall be equal to the sum of the amounts of such excess
          contributions attributable to each Highly Compensated Employee for the
          Plan Year.

                    (i) In order to determine the amount of the excess ESOP
               Matching Contributions attributable to each Highly Compensated
               Employee, the Plan Administrator shall first reduce the Actual

                                      -8-
<PAGE>
 
               Contribution Ratio of the Highly Compensated Employee with the
               highest Actual Contribution Ratio for the Plan Year to the extent
               required to:

                         a.  enable the arrangement to satisfy the limitations
                    set forth in paragraph (g), or

                         b.  cause such Highly Compensated Employee's Actual
                    Contribution Ratio to equal the Actual Contribution Ratio of
                    the Highly Compensated Employee with the next highest Actual
                    Contribution Ratio.

               Then, if necessary, the Plan Administrator shall reduce the
               Actual Contribution Ratios of the Highly Compensated Employees
               with the next highest Actual Contribution Ratio for the Plan Year
               (including the Actual Contribution Ratio(s) of the Highly
               Compensated Employee(s) whose Actual Contribution Ratio the Plan
               Administrator already has reduced) to the extent required to
               comply with paragraph (b)(4)(C)(i)a. or (b)(4)(C)(i)b.  This
               process shall then be repeated until the Actual Contribution
               Percentage for the Highly Compensated Employees satisfies the
               limitations set forth in paragraph (g).

                    (ii) The amount of the excess ESOP Matching Contributions
               attributable to each Highly Compensated Employee shall equal the
               remainder of

                         a.  the total ESOP Matching Contributions (and Non-
                    Elective Contributions treated as ESOP Matching
                    Contributions) on behalf of the Participant (determined
                    prior to the application of this paragraph (b)(4)(C)), minus

                         b.  the amount determined by multiplying the
                    Participant's Actual Contribution Ratio (determined after
                    application of paragraph (b)(4)(C)(i)) by his Compensation
                    used in determining such ratio.

                    (iii)  In determining the amount of the excess ESOP Matching
               Contributions, Actual Contribution Ratios shall be rounded to the
               nearest one-hundredth of one percent of the Employee's
               Compensation.  In no case shall the amount of such excess with
               respect to any Highly Compensated Employee exceed the amount of
               ESOP Matching Contributions on behalf of such Highly Compensated
               Employee for such Plan Year.

               (D) In order to determine the dollar amount of the excess ESOP
          Matching Contributions forfeitable with respect to, and distributable

                                      -9-
<PAGE>
 
          to, each Highly Compensated Employee pursuant to paragraphs (b)(4)(A)
          and (b)(4)(B), the Plan Administrator shall first reduce the ESOP
          Matching Contributions of the Highly Compensated Employee(s) with the
          highest dollar amount of ESOP Matching Contributions for the Plan Year
          by a dollar amount equal to the lesser of

                    (i) the aggregate excess ESOP Matching Contributions
               determined under paragraph (b)(4)(C), or

                    (ii) the dollar amount necessary to reduce such Highly
               Compensated Employee's ESOP Matching Contributions to a dollar
               amount that is equal to the dollar amount of ESOP Matching
               Contributions of the Highly Compensated Employee with the next
               highest dollar amount of ESOP Matching Contributions.

          Then, if necessary, the Plan Administrator shall reduce the ESOP
          Matching Contributions of the Highly Compensated Employees with the
          next highest dollar amount of ESOP Matching Contributions for the Plan
          Year (including the Highly Compensated Employee(s) whose ESOP Matching
          Contributions the Plan Administrator already has reduced) to the
          extent required to comply with paragraph (b)(4)(D)(i) or
          (b)(4)(D)(ii).  This process shall then be repeated until the
          aggregate excess ESOP Matching Contributions determined under
          paragraph (b)(4)(C) have been eliminated.  The reduced amounts shall
          be forfeited and/or distributed in accordance with paragraphs
          (b)(4)(A) and (b)(4)(B) to the Highly Compensated Employees to whom
          the reductions are attributable under this paragraph (b)(4)(D).  For
          purposes of this subparagraph, ESOP Matching Contributions shall
          include amounts treated as ESOP Matching Contributions.

                                      XV.

     Subparagraph (b)(4) Article VI is hereby modified by redesignating section
(G) as section (E) and by adding a new section (F), immediately following
existing (redesignated) section (E), as follows:

               (E) The provisions of this subparagraph (b)(4) shall be effective
          for Plan Years beginning on or after January 1, 1997.  For Plan Years
          beginning before January 1, 1997, the prior provisions of subparagraph
          (b)(4) of Article VI of this Plan, prior to its most recent amendment
          and restatement, shall be in effect.

                                      -10-
<PAGE>
 
                                      XVI.

     Section (g)(1)(B) of Article VI is hereby deleted, in its entirety, and the
following is substituted in lieu thereof:

               (B) The excess of the Actual Deferral Percentage for the group of
          eligible Highly Compensated Employees for a Plan Year over the Actual
          Deferral Percentage for the group of all other eligible Employees
          shall not exceed two (2) percentage points (or such lesser amount as
          may be required by the Secretary of the Treasury, through regulations
          or otherwise); and the Actual Deferral Percentage for the group of
          eligible Highly Compensated Employees shall not exceed the Actual
          Deferral Percentage for the group of all other eligible Employees,
          multiplied by 2.0 (or such lesser amount as may be required by the
          Secretary of the Treasury, through regulations or otherwise).

                                     XVII.

     Paragraph (g) of Article VI is hereby amended by adding a new subparagraph
(6), immediately following existing subparagraph (5), as follows:

          (6) The provisions of this paragraph (g) shall be effective for Plan
     Years beginning on or after January 1, 1997.  For Plan Years beginning
     before January 1, 1997, the prior provisions of paragraph (g) of Article VI
     of this Plan, prior to its most recent amendment and restatement, shall be
     in effect.

                                     XVIII.

     Effective October 1, 1997, subparagraph (b)(4) of Article VII is hereby
deleted, in its entirety, and the following is substituted in lieu thereof:

          (4) Effective January 1, 1997, or as soon thereafter as is
     administratively feasible, the Plan Administrator shall establish and
     maintain, with respect to each Participant who was also a participant in
     the Brown's Medical Supply Co. Retirement Savings Plan, one or more Merger
     Accounts to provide for amounts credited to the Participant and transferred
     from the Brown's Medical Supply Co. Retirement Savings Plan upon its merger
     with this Plan.  Effective October 1, 1997, or as soon thereafter as is
     administratively feasible, the Plan Administrator shall establish and
     maintain, with respect to each Participant who was also a participant in
     the Y-Laboratories & Supplies, Inc. 401(k) Retirement Plan, one or more
     Merger Accounts to provide for amounts credited to the Participant and
     transferred from the Y-Laboratories & Supplies, Inc. 401(k) Retirement Plan

                                      -11-
<PAGE>
 
     upon its merger with this Plan.  The Plan Administrator may establish and
     maintain additional Merger Accounts from time to time to provide for
     amounts credited to Participants and transferred from other tax-qualified
     retirement plans merged with this Plan upon the authorization and direction
     of the Board of Directors.

                                      XIX.

     Paragraph (e)(1) of Article VII is hereby deleted, in its entirety, and the
following is substituted in lieu thereof:

          (1) Each Participant's Accounts shall be credited with appreciation or
     depreciation, and earnings or losses, as follows:

               (A) As of each Valuation Date, the portions of each Participant's
          ESOP Employer Contributions Account, ESOP Matching Contributions
          Account and ESOP Elective Contributions Account credited to Employer
          Securities Accounts shall be credited with any stock dividends (as
          well as the aggregate unrealized appreciation or depreciation, if
          Employer Securities Accounts are not accounted for in shares) for the
          Valuation Period ending with such current Valuation Date that are
          received on (or attributable to) shares of Employer Securities
          allocated to the Participant's Employer Securities Accounts (and that
          are not used, pursuant to paragraph (f) to repay a loan).

               (B) As of each Valuation Date, the Administrator shall credit any
          stock dividends (as well as the aggregate unrealized appreciation or
          depreciation, if Employer Securities Accounts are not accounted for in
          shares) for the Valuation Period ending with such date, that are
          received on (or attributable to) shares of Employer Securities
          allocated to suspense accounts maintained as of such date (and that
          are not used, pursuant to paragraph (f) to repay a loan), to such
          suspense accounts.

               (C) As of each Valuation Date, the portions of the Participant's
          ESOP Employer Contributions Account, ESOP Matching Contributions
          Account, and ESOP Elective Contributions Account credited to Other
          Investments Accounts shall be credited or charged, as the case may be,
          with the share of the Earnings for the Valuation Period ending with
          such current Valuation Date.  Each Participant's share of the Earnings
          of his Other Investments Accounts for any Valuation Period shall be
          determined by the Plan Administrator on a weighted average basis, so
          that each Participant with a balance in such Other Investments
          Accounts shall receive a pro rata share of the Earnings of such Other
          Investments Accounts, taking into account the period of time that each

                                      -12-
<PAGE>
 
          dollar invested in such Other Investments Accounts has been so
          invested.

               (D) To the extent not otherwise provided for in the preceding
          provisions of this paragraph (d), the portions of the Participant's
          ESOP Employer Contributions Account, ESOP Matching Contributions
          Account, and ESOP Elective Contributions Account credited to Employer
          Securities Accounts and Other Investments Accounts shall be further
          credited and charged with (i) the proceeds of any short-term interim
          investments that may be made by the Trustee during periods prior to
          purchase dates for the acquisition of Employer Securities by the
          Trustee, and (ii) direct or indirect purchases of the Employer
          Securities with assets other than Employer Securities, and purchases
          of assets other than the Employer Securities in connection with the
          sale of Employer Securities.

               (E)  (i)  As of each Valuation Date, any portion of the
               Participant's 401(k) Elective Contributions Account, Participant
               Investments - ESOP Elective Contributions Account, Rollover
               Contributions Account, and Merger Accounts that is invested in a
               Pooled Investment Fund established under paragraph (a) of Article
               XI (other than a Company Stock Fund) shall be credited or
               charged, as the case may be, with a share of the Earnings of such
               Pooled Investment Fund for the Valuation Period ending with such
               current Valuation Date.  Each Participant's share of the Earnings
               of a Pooled Investment Fund for any Valuation Period shall be
               determined by the Plan Administrator on a weighted average basis,
               so that each Participant with a balance in such Pooled Investment
               Fund shall receive a pro rata share of the Earnings of such
               Pooled Investment Fund, taking into account the period of time
               that each dollar invested in such Pooled Investment Fund has been
               so invested.

                    (ii) As of each Valuation Date, the portion of the
               Participant's 401(k) Elective Contributions Account, Participant
               Investments - ESOP Elective Contributions Account, Rollover
               Contributions Account, and Merger Accounts that is invested in
               each Segregated Investment Fund established under paragraph (a)
               of Article XI (other than a Company Stock Fund) shall be credited
               or charged, as the case may be, with the Earnings attributable to
               the Participant's investment in such Segregated Investment Fund
               for the Valuation Period ending with such current Valuation Date.

                    (iii)  As of each Valuation Date, any portion of the
               Participant's 401(k) Elective Contributions Account, Participant
               Investments - ESOP Elective Contributions Account, Rollover
               Contributions Account, and Merger Accounts that is invested in

                                      -13-
<PAGE>
 
               the Company Stock Fund pursuant to paragraph (a) of Article XI
               shall be credited or charged, as the case may be, with the share
               of the appreciation or depreciation, and earnings or losses,
               attributable to the Participant's investment in the Company Stock
               Fund for the Valuation Period ending with such current Valuation
               Date as follows:

                         a.  The portions of the Participant's Accounts invested
                    in Employer Securities shall be credited with the value of
                    any stock dividends (as well as the aggregate unrealized
                    appreciation or depreciation, if such investments are not
                    accounted for in shares) for the Valuation Period ending
                    with such current Valuation Date that are received on (or
                    attributable to) shares of Employer Securities allocated to
                    the Participant's investment.

                         b.  The portions of the Participant's Accounts invested
                    in other investments shall be credited or charged, as the
                    case may be, with a share of the Earnings of such other
                    investments for the Valuation Period ending with such
                    current Valuation Date.  Each Participant's share of the
                    Earnings of such other investments for any Valuation Period
                    shall be determined by the Plan Administrator on a weighted
                    average basis, so that each Participant with a balance in
                    such other investments shall receive a pro rata share of the
                    Earnings of such other investments, taking into account the
                    period of time that each dollar invested has been so
                    invested.

                         c.  To the extent not otherwise provided for in the
                    preceding provisions of this paragraph (d)(1)(E)(iii), the
                    Participant's investments in a Company Stock Fund shall be
                    further credited and charged with the proceeds of any short-
                    term interim investments that may be made by the Trustee
                    during periods prior to purchase dates for the acquisition
                    of Employer Securities by the Trustee, and with direct or
                    indirect purchases of the Employer Securities with assets
                    other than Employer Securities and purchases of assets other
                    than the Employer Securities in connection with the sale of
                    Employer Securities.

                                      XX.

     Subparagraph (e)(5) of Article VII is hereby deleted, in its entirety, and
the following is substituted in lieu thereof:

                                      -14-
<PAGE>

          (5) The Plan Administrator may adopt such additional accounting
     procedures as are necessary to accurately reflect each Participant's
     interests in the Trust Fund or in any Fund.  Such accounting procedures
     shall include any procedures necessary to appropriately reflect any
     earnings and losses that may result from delays that may occur in
     completing scheduled transactions.  All such procedures shall be applied in
     a consistent, nondiscriminatory manner.

                                      XXI.

     Effective October 1, 1997, subparagraph (b)(2) of Article IX is hereby
modified by adding a new final sentence thereto, immediately following the
existing final sentence, as follows:

     Notwithstanding the foregoing provision of this paragraph (b)(2), any
     Participant who is entitled to a distribution of benefits attributable to
     one or more Merger Accounts on or after October 1, 1997 and who elects a
     manner of payment described in paragraph (c)(2)(A) of this Article IX shall
     be paid his Merger Account balances in cash or in the form of a
     nontransferable annuity contract (purchased by the Plan Administrator from
     a commercial provider), as elected by the Participant (or his beneficiary
     or beneficiaries).

                                     XXII.

     Paragraph (d) of Article IX is hereby deleted, in its entirety, and the
following is substituted in lieu thereof:

     (d) LIQUIDATION OF INVESTMENTS AND PERIODIC ADJUSTMENTS.
         --------------------------------------------------- 

          (1) Notwithstanding any other provision of this Plan, whenever a
     Participant is entitled to a distribution or withdrawal from the Plan
     pursuant to Article IX or X, the Plan Administrator and the Trustee shall
     be entitled to liquidate all, or any portion, of the investments
     attributable to the Participant's Accounts at any time during the five
     business days preceding the date upon which the distribution or withdrawal
     is scheduled to occur in order to facilitate the payment of benefits.  In
     the event that the Plan Administrator and the Trustee elect to liquidate
     investments in order to facilitate a distribution or withdrawal, the
     liquidated funds may be placed in a money market fund or similar investment
     fund (or, when reasonable, may be held in cash, without liability for
     interest thereon).  The Plan Administrator may adopt such accounting
     procedures as are necessary to accurately reflect the Participant's
     interest in such liquidated funds.

                                      -15-
<PAGE>
 
 
          (2) Except as otherwise provided in paragraph (d)(1), to the extent
     the balance of a Participant's Accounts has not been distributed and
     remains in the Plan, the value of such remaining balance shall be subject
     to adjustment from time to time pursuant to the provisions of Article VII.

                                     XXIII.

     Effective April 1, 1997, subparagraphs (b)(1) and (b)(2) of Article XI are
hereby deleted, in their entireties, and the following is substituted in lieu
thereof:

          (1) A Participant shall designate the percentage of his 401(k)
     Elective Contributions, Participant Investments - ESOP Elective
     Contributions Account, and Rollover Contributions to be allocated to any
     Fund.  The Administrator shall establish the minimum percentage that each
     Participant may select to be allocated to any Fund selected by the
     Participant.

          (2) A Participant may revise his election monthly, effective as of
     such dates as may be selected by the Plan Administrator from time to time.
     The Participant's revised election shall be effective for contributions
     made to the Plan after the effective date of such revision, and may be
     effective for the investment of balances previously allocated and remaining
     credited to a Participant's 401(k) Elective Contributions Account,
     Participant Investments - ESOP Elective Contributions Account, and Rollover
     Contributions Account and Merger Accounts.

     IN WITNESS WHEREOF, this First Amendment has been executed this 8th day of
July, 1997, and is effective as of the dates set forth herein.


ATTEST:                                        PHYSICIAN SALES & SERVICE, INC.
 
      (Corporate Seal)
 
/s/ Fred Elefant                               By:   /s/ David A. Smith
- -------------------------------------             ------------------------------
Secretary                                         Executive Vice President and
                                                  Chief Financial Officer 


                                                              "COMPANY"
 

                                     -16-

<TABLE> <S> <C>

<PAGE>
 
<ARTICLE> 5
<CURRENCY> US DOLLARS
       
<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                          MAR-27-1998
<PERIOD-START>                             MAR-29-1997
<PERIOD-END>                               JUN-30-1997
<EXCHANGE-RATE>                                      1
<CASH>                                      48,172,411
<SECURITIES>                                   520,313
<RECEIVABLES>                              121,592,786
<ALLOWANCES>                                         0
<INVENTORY>                                 68,477,128
<CURRENT-ASSETS>                           259,264,781
<PP&E>                                      21,317,785
<DEPRECIATION>                               2,034,408
<TOTAL-ASSETS>                             308,201,536
<CURRENT-LIABILITIES>                       91,821,040
<BONDS>                                              0
                                0
                                          0
<COMMON>                                       373,455
<OTHER-SE>                                 207,651,115
<TOTAL-LIABILITY-AND-EQUITY>               308,201,536
<SALES>                                    203,542,635
<TOTAL-REVENUES>                           203,542,635
<CGS>                                      148,099,587
<TOTAL-COSTS>                               48,911,885
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                             248,145
<INCOME-PRETAX>                              7,361,147
<INCOME-TAX>                                 2,991,054
<INCOME-CONTINUING>                          4,370,093
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                 4,370,093
<EPS-PRIMARY>                                     0.12
<EPS-DILUTED>                                        0
        

</TABLE>


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