CINTECH TELE MANAGEMENT SYSTEMS INC
10KSB40, 1997-09-29
PREPACKAGED SOFTWARE
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<PAGE>   1
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                   FORM 10-KSB

                              ---------------------

                  Annual Report Pursuant to Section 13 or 15(d)
                     of the Securities Exchange Act of 1934

                              --------------------

                     For the Fiscal Year Ended June 30, 1997

                           Commission File No. 0-24448

                      CINTECH TELE-MANAGEMENT SYSTEMS, INC.
             (Exact name of registrant as specified in its charter)

                  Ohio
        ------------------------            ------------------------------------
        (State of Incorporation)                         31-1200684
                                            (I.R.S. Employer Identification No.)
          2100 Sherman Avenue
            Cincinnati, Ohio                               45212
- ----------------------------------------               --------------
(Address of principal executive offices)                 (Zip Code)

        Registrant's telephone number, including area code: 513-731-6000

                              --------------------

               Securities registered pursuant to Section 12(b) of
                                    the Act:

                                      None

               Securities registered pursuant to Section 12(g) of
                                    the Act:

                         Common Stock, without par value

                              --------------------

         Check whether the registrant (1) filed all reports required to be filed
by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the
preceding 12 months (or such shorter period that the registrant was required to
file such reports), and (2) has been subject to such filing requirements for the
past 90 days:

                       Yes   X           No
                           -----            -----



<PAGE>   2
         Check if there is no disclosure of delinquent filers in response to
Item 405 of Regulation S-B (Section 228.405 of this Chapter) is not contained
herein, and no disclosure will be contained, to the best of registrant's
knowledge, in definitive proxy or information statements incorporated by
reference in Part III of this Form 10-KSB or any amendment to this Form 10-KSB 
[ X ].


         All amounts specified in this Annual Report are in U.S. Dollars, unless
         otherwise specified herein. The registrant's revenues as of June 30,
         1997 were $7,098,142.

         The aggregate market value of the voting stock of the registrant held
by non-affiliates of the registrant as of June 30, 1997 was $1,484,780.

         The outstanding voting securities of the registrant at the close of
business on June 30, 1997 were 12,281,751 shares of Common Stock without par
value.


                       DOCUMENTS INCORPORATED BY REFERENCE


         The following documents are hereby incorporated by reference herein and
the parts of this Form 10-KSB into which the document is incorporated are shown
beside the respective documents:

<TABLE>
<CAPTION>
                  Document                                   Part
                  --------                                   ----
         <S>      <C>                                        <C>
         A.       Registration Statement on                  Parts I, II and III
                  Form 10-SB (Release No.
                  34-32231), as amended, filed
                  June 27, 1994

         B.       Proxy Statement                            Parts II and III
                  Filed on September 25, 1997
</TABLE>












                                       2
<PAGE>   3
                                     PART I

Item 1.   Description of Business

ORGANIZATION

     Cintech Tele-Management Systems, Inc. (the "Company" or "Cintech") was
incorporated by means of Articles of Incorporation filed under the laws of the
State of Ohio on March 20, 1987. The Company has operated continuously since
that time and grown through internal development of an array of computer
software products. The Company has not experienced any bankruptcy or similar
proceedings, nor has it been involved in any merger, consolidation, or purchase
or sale of a significant amount of assets not in the ordinary course of
business. The Company's shares are registered on the Toronto Stock Exchange, and
are traded under the symbol CTM.

BUSINESS OVERVIEW/MARKET

     The Company operates in the emerging computer and telephone integration
("CTI") industry. Also known as computer telephony, the industry integrates
computers with telephone systems using software to produce business
applications. The combined power of a computer and telephone systems opens
numerous possibilities for the market, many of which have not been fully
developed. The Company believes that the ability to merge voice, database, call
routing, messaging, reporting, real-time statistics and other technologies, has
significant market potential, most notably for small businesses and for
departments and branch offices within larger decentralized organizations.

     As a competitor in the computer and telephone integration industry, the
Company is a developer and distributor of computer software that integrates
computers and telephone switching systems to produce applications that assist in
business management and operations. These applications are designed to increase
productivity and service levels of small and mid-size businesses and departments
or branches of larger businesses and to provide relevant additional information
for managers. To date, the Company has focused on the development of
applications for the modular digital key telephone switching systems ("Norstar")
sold worldwide by Northern Telecom Ltd. of Calgary, Alberta, Canada ("Nortel").
The Norstar was the first key telephone system to offer open application
interface targeted for small and mid-size business units. The Company was the
first developer to write a successful open application interface-based
application for Norstar and is now the leader in developing business
applications for Norstar. Using a standard personal computer equipped with an
interface card (produced by Nortel) to the Norstar, the Company's software
enables small and mid-size businesses to use applications such as ACD (Automatic
Call Distribution) previously generally available only to larger users. The
Company began shipping its first ACD product, CINPHONY, in April, 1991 and in
October, 1993, introduced a second product, PRELUDE.

     In June, 1994, the Company announced plans to jointly market and sell the
Company's software applications with Nippon Electric Company ("NEC").
Accordingly, Cintech developed a new ACD product, JAZZ2000, a PC-based solution
for NEC's NEAX2000 IVS (Integrated Voice Server) PBX. The application performs
similar functions as the CINPHONY product on the Norstar, but on a larger PBX
phone switch platform. The JAZZ2000 was made available for general release in
December 1996 and is sold jointly by Cintech and NEC America's sales network.
Under terms of the joint arrangement, the Company's products such as the
JAZZ2000 are sold under its own name by NEC America's direct sales force and
distribution network in the United States. The Company believes that NEC's
direct sales force and distribution network will expand its market for
applications.




                                       3
<PAGE>   4
PRINCIPAL PRODUCTS

     (a)  Automatic Call Distribution Products (ACD Products)

     An ACD is a specialized software and/or hardware call management system
which answers, queues and routes incoming telephone calls. It plays
announcements to callers, encouraging them to hold until an agent (a person
qualified to take the call) is available, provides statistics about the status
of agents and callers waiting, and provides specialized management information
reports. ACDs are typically employed in order to increase employee productivity
and revenues, and to reduce costs.

     ACDs were originally designed for environments such as airline reservation
services and mail order firms which have high call volumes and generate high
revenues per call. As more companies have focused on productivity and customer
service, the ACD market has expanded to include other types of businesses. Using
open application interface technology, the Company made it feasible and cost
effective for Norstar users to bring ACD into departments, branch offices and
small companies.

     The Company has developed two ACD systems for Nortel's Norstar, CINPHONY
and PRELUDE and JAZZ2000 for NEC's NEAX2000 PBX. CINPHONY AND PRELUDE are
generally targeted towards organizations that have less than 50 telephone agents
("small call centers") and can be effectively utilized by small businesses and
departments or branch offices in larger organizations. JAZZ2000 is also targeted
toward the small to mid-size call center. More detailed information on these
products is as follows:

     CINPHONY

     CINPHONY, introduced in 1991, is targeted to a sophisticated small call
center with advanced ACD needs. CINPHONY was designed for use with a Norstar
modular system. Typically, the CINPHONY user has experience with ACD in a large
call center within the organization and wants that same level of capability in
smaller areas.
Reporting often becomes the critical sales element.

     CINPHONY users range from small businesses with as few as 15 employees to
Fortune 500 companies. In 1993, the Company began to focus on major accounts
that would typically have the potential for multiple installations. Today, over
50% of CINPHONY installations are in large corporations, government agencies and
institutions, many of them with multiple installations.

     CINPHONY is available in two levels. Level I is designed for small call
centers staffed with up to 30 agents and 4 groups. Level II supports up to 80
agents and a maximum of 24 groups.

     PRELUDE

     PRELUDE, introduced in 1993, is an entry level product offering basic ACD
functionality. PRELUDE also offers real-time status, voice capabilities and
reports.

     The Company believes that PRELUDE is broadening the market for ACDs because
of its straightforward feature set and affordability for even the smallest
center. Many departments, branch offices and small businesses do not believe
they are candidates for ACD because of its reputation as a product for large
users only, its historically high cost, and a perceived overabundance of
features. PRELUDE also replaces older technology, such as call sequencers.
Cintech's strategy has been to introduce less sophisticated users to ACD with
PRELUDE and then upgrade them to CINPHONY as their needs expand.




                                       4
<PAGE>   5
     JAZZ2000

     The JAZZ2000 application performs similar functions as the CINPHONY product
on the Norstar, but on a larger PBX phone switch platform designed by NEC, the
NEAX2000 IVS. JAZZ2000 provides Cintech with an advanced ACD solution targeted
at sophisticated small to mid-size call centers, while complementing the power
and versatility of a PBX. The JAZZ2000 can handle a maximum of 80 active agents,
and 24 groups of agents as well as growth up to 512 ports. The first generation
of the JAZZ2000 began shipment in December 1996.

     (b)  Call Accounting Products

     Call accounting products provide management with various reports that show
how a company's telephone systems are being used. These products typically
generate a variety of reports which detail, on a call by call basis, the
origination and destination of the call, the cost of the call, and the duration
of each call. Call accounting packages assist managers and employees in
understanding how time is being spent on the telephone and the related costs and
can also help protect against the potential abuse of outsiders gaining access to
the telephone system.

     The Company entered the call accounting market in 1987 with its personal
computer-based Tele-Series call accounting product. The technology of using a
personal computer as the call accounting platform was relatively new at the time
and allowed the Company to offer a full-featured package at low cost. This
matched the Company's strategy of bringing high-productivity software to small
and mid-sized businesses.

     The Company's initial call accounting product, Tele-Series, continues to be
sold today through various US and Canadian dealers. It works with a large number
of telephone switches including those of NEC, Nortel, AT&T and Mitel.
Tele-Series consists of a number of products and feature modules and is designed
to allow the user to build its own systems.

     In 1992, Nortel entered into an agreement with the Company to replace the
existing Norstar call accounting product with a rewritten version of Tele-Series
that would take advantage of Norstar's unique technology. In February 1993, the
Company introduced Tele-Series for Norstar. It replaced the previous Norstar
call accounting product and is endorsed by Nortel as the official replacement
product in the United States. As part of its agreement with Nortel, Cintech
provides technical product support for Nortel's installed base of the previous
call accounting product. The Company intends to upgrade these users to
Tele-Series for Norstar.

     Tele-Series for Norstar, in addition to basic call accounting functions,
takes advantage of features unique to Norstar. These advantages include the
ability to: (i) display the incoming caller's telephone number on the user's
telephone set; (ii) prompt users to enter account codes at the telephone set;
(iii) monitor for possible toll fraud (unauthorized individuals gaining access
to and misusing the Norstar); and (iv) track intercom calls.

MARKETING AND DISTRIBUTION

     Cintech has joint marketing and distribution arrangements with both Nortel
and NEC America. The Nortel arrangement was implemented during April 1996 with
the release of new versions of CINPHONY




                                       5
<PAGE>   6
and PRELUDE that were designed to perform on Nortel's newly released Norstar
Application Module platform. Under the arrangement, Cintech's CINPHONY and
PRELUDE are now included in the Nortel product catalog and sold jointly by
Cintech and Nortel's direct sales force and distributors which includes
all of the Regional Bell Operating Companies, Canadian provincial telephone
companies, the three largest US independent operating companies: GTE, Sprint and
Wiltel and approximately 500 smaller distributors. In the Company's opinion this
distribution stronghold represents one of its major competitive advantages.

     The Company also has a joint marketing and distribution arrangement with
NEC America for its JAZZ2000 ACD solution. The JAZZ2000 product was released in
December 1996 and is sold jointly by Cintech and NEC America's direct sales
force and NEC distributors. The Company believes that NEC's direct sales force
and distribution network will expand its market for applications as well as
provide a vehicle for further international expansion.

     In addition to the US and Canada, the Company's products are installed in
Central and South America as well as in the Middle East. The Company intends to
expand its sales internationally to fill the needs of global accounts. This
objective complements the Company's joint marketing and distribution strategy.

RETAIL DISTRIBUTION

     During fiscal 1997 the Company experienced lower than expected sales of its
OCTuS PTA PC-based telephone management software product. Accordingly, the
Company recorded an approximate $800,000 inventory reserve during the third
quarter which represented the entire book value of the inventory. Going forward,
the Company intends to continue marketing the product direct to distributors and
endusers by employing a significantly lower cost sales model.

COMPETITIVE POSITION

     The market for the Company's products is characterized by rapid
technological change and evolving industry standards. The Company's
competitiveness depends on its ability to enhance its existing products and to
offer new products on a timely basis. The long term success of the Company's
products is based primarily on product features, performance, ease-of-use,
reliability, compatibility, brand name recognition, product reputation, levels
of advertising, pricing, merchandising and training, quality customer support,
excellence and timeliness of product upgrades, and the capability of the Company
to introduce complementary new products. Presently, the Company is not aware of
any existing or upcoming technologies which would render obsolete or
significantly displace its products in the near future.

     The Company's long term future expansion will depend upon the continued
availability of working capital, the ability of management to implement and
successfully develop the distribution of products, and the continued and
increased demand in the market place for the products and services provided by
the Company.







                                       6
<PAGE>   7
DEPENDENCE ON CUSTOMERS/DISTRIBUTION

     The Company derives a significant portion of its revenue from products
which are integrated with the Norstar system. Because of this product
concentration, the Company would be materially adversely affected if users of
the Norstar system determined to use another system or similar device or if the
Norstar system ceased to be competitive in the marketplace. In March 1996, in
order to further increase penetration of ACD software sales to Norstar users,
the Company entered into a joint marketing agreement with Nortel whereby,
Nortel's sales and marketing organization now has responsibility for selling the
Company's software products through common distribution channels. Consequently,
the Company's business is in part dependent upon the degree of marketing support
and effort provided by Nortel and the various distributors. Most of the
Company's sales are to large distributors in the telephony industry. For the
year ended June 30, 1997 approximately 56% of the Company's sales were made to
one such distributor.

SOURCES AND AVAILABILITY OF RAW MATERIALS/PRINCIPAL SUPPLIERS

     The Company, as a supplier primarily of software products, is not dependent
upon availability of raw materials. Hardware components used for bundling with
Company products are readily available for open market purchase and the Company
can acquire such components from any number of available primary and secondary
sources. The Company is dependent upon Nortel for the supply of Norstar
components required for testing and development of Company products.

PROPRIETARY RIGHTS

     CINPHONY and Tele-Series have been copyrighted by the Company with the
United States Copyright Office. The Company has applied for trademarks in
respect to CINPHONY, PRELUDE, Tele-Series and StarDome in the United States.

GOVERNMENT IMPACT

     The Company knows of no material governmental approvals required for the
development, marketing or sale of the Company's principal products or services.
Likewise, the Company knows of no existing or probable governmental regulations
which have or would have a material adverse effect on the operation of the
Company's business. Finally, the Company knows of no material costs or effects
of compliance with environmental laws (federal, state or local) in the operation
of its business.

RESEARCH AND DEVELOPMENT

     The Company spent on research and development during each of the last two
fiscal years the following sums: $387,000 for the fiscal year ending June 30,
1997, and $326,000 for fiscal year ending June 30, 1996. The cost of such
activities are considered overhead items which are reflected only indirectly in
the pricing of the company's products sold into the market.

EMPLOYEES

     The Company presently has 57 employees, 56 of which are full time. Of these
employees, 18 are involved primarily in sales and marketing, 16 work on systems
support, 14 are involved in product development and the remaining nine are
responsible for all management and administrative functions.




                                       7
<PAGE>   8
Item 2.   Properties

     The Company's plant and its executive offices comprising approximately
20,000 square feet are located at 2100 Sherman Avenue, Cincinnati, Ohio 45212.
The Company leases this facility. The lease extends until February 28, 2002 and
calls for escalating lease payments. Lease payments for the year ending June 30,
1997 amounted to approximately $296,000.

     The Company owns minimum amounts of tangible personal property in the form
of equipment, furniture and fixtures, and inventory (comprised of computer
hardware and literature and other documentation). The value of these items is
modest in comparison to the value of the Company's overall assets, inclusive of
cash and cash equivalents.

     All of the Company's leased premises and tangible personal property are in
good condition.

Item 3.  Legal Proceedings

     The Company is not a party to any pending legal proceedings which would
have a material adverse impact on the Company's financial condition or results
of operations.

Item 4.  Submission of Matters to a Vote of Security Holders.

     The Company has nothing to report under this Item.


                                     PART II

Item 5.  Market for the Company's Common Equity and Related Stockholder Matters

     The Company's common stock is held by approximately 600 shareholders of
record as of June 30, 1997, and is traded on The Toronto Stock Exchange. The
range of price quotations in each quarter of the two years ended June 30, 1997
are shown below. These prices represent actual transactions and do not reflect
retail markup, markdowns or commissions.

<TABLE>
<CAPTION>
FOR THE QUARTER ENDED                 HIGH(1)                LOW(1)
- ---------------------                 -------                ------
<S>                                    <C>                   <C>  
June 30, 1996                          $1.98                 $1.40
September 30, 1996                      1.55                  0.90
December 31, 1996                       1.40                  0.90
March 31, 1997                          0.82                  0.56
June 30, 1997                           0.84                  0.51
</TABLE>

(1)  Based on quotations obtained from the Toronto Stock Exchange. All amounts
     are in Canadian dollars.

     No dividends were declared or paid during the two years ended June 30, 1997
and June 30, 1996, and the Company does not anticipate paying dividends in the
foreseeable future.




                                       8
<PAGE>   9
Item 6.   Management's Discussion and Analysis of Financial Condition and
          Results of Operations

     Certain statements in this report may contain "forward looking" information
(as defined in the Private Securities Litigation Reform Act of 1995) involving
risks and uncertainties, including without limitation, projections for sales and
expenditures, and various business environment and trend projections. Actual
future results and trends may differ materially depending on a variety of
factors, including, but not limited to , the risks discussed in earlier portions
of this document (see Item 1. Description of Business). The Company assumes no
obligation to release publicly any changes to any "forward looking" statements
that may arise from the development of unanticipated events or circumstances
that occur after the date of these statements.

LIQUIDITY AND CAPITAL RESOURCES

     In January 1994, the Company completed its initial public offering ("IPO")
of 2,181,820 shares of common stock (see Note 1 of Notes to the Financial
Statements). The net proceeds of this offering, after deducting applicable
issuance costs and expenses, were $7.7 million. The proceeds of the offering
were used to retire the debt of the Company incurred prior to the offering. In
addition, the proceeds are continuing to be used for sales and marketing
programs, as well as for product development.

     Working Capital decreased to $0.8 million in 1997 from $1.9 million in
1996. The decrease of $1.1 million was mostly attributable to the approximate
$800,000 retail inventory product write-off along with decreases in cash and
marketable securities investments of $170,000 and accounts receivable of
$178,000.

       During 1997, the Company provided cash of $180,000 from operating
activities and invested another $191,000 and $59,000 in software development and
fixed assets, respectively. The ending cash balance increased by $237,000. These
activities were funded primarily through sales of marketable securities of
$407,000.

      At the end of 1997, the Company had $30,000 in outstanding debt in the
form of a note payable and held cash and marketable securities totaling
$804,000.






                                       9
<PAGE>   10
RESULTS OF OPERATIONS

     The following selected financial information set forth below has been
derived from the financial statements of the Company. This discussion and
analysis should be read in conjunction with the financial statements and notes
thereto which follow.

RESULTS OF OPERATIONS 1997 VERSUS 1996

     Sales for fiscal 1997 decreased by $1,054,000 or 13% compared with 1996.
This increase by product is broken down as follows (in thousands):

<TABLE>
<CAPTION>
                                                                        INCREASE
PRODUCT CATEGORY                        1997            1996           (DECREASE)
- ----------------                      -------          -------         ----------
<S>                                   <C>              <C>              <C>    
ACD Software                          $ 4,163          $ 3,158          $ 1,005
ACD Hardware                              494            2,337           (1,843)
Call Accounting                           759              670               89
Other                                   1,629            1,934             (305)
                                      -------          -------          -------
Total                                 $ 7,045          $ 8,099          ($1,054)
</TABLE>

       The increase in the sales of the Automatic Call Distribution software
products and Tele-Series, the Company's Call Accounting product, was due to
achieving a greater level of penetration through the Company's distribution
channels for the product. ACD hardware sales declined as the Company, under its
joint marketing agreement with Nortel which was effective March 1996, no longer
sells the PC-hardware platforms required to run its ACD software products. Such
hardware is now supplied by Nortel. Sales of the higher margin ACD software-only
products continued to grow over the course of fiscal 1997 such that the Company
expects its year-over-year fiscal 1998 revenue growth to return to the levels
seen in prior years. Other sales decreased primarily because the Company chose
to de-emphasize selling efforts associated with the OCTuS PTA retail product
line due to much slower than expected sales experience. Going forward the
Company will concentrate on developing and marketing software solutions for the
high-growth small call center market.

       Cost of products sold decreased $1,610,000 or 63% mostly due to the
Company's strategy of concentrating on marketing software-only ACD products.
Also, as a percentage of sales, cost of products sold for 1997 decreased to 13%
from 32% experienced in 1996, due to the combination of a reduction of lower
margin hardware sales attributable to the Company's joint marketing arrangement
with Nortel and continued efforts to decrease component costs while maintaining
product quality. License fees, net of fourth quarter adjustments, increased
$479,000 or 72% due to the combined effects of the new terms of the joint
marketing arrangement with Nortel and the related increase in ACD software unit
sales volume. Gross Profit decreased $764,000 or 16% primarily due to the
Company's decision to record an approximate $800,000 reserve for OCTuS PTA
inventory during the fiscal third quarter.

       Research and development costs of $387,000 were $61,000 or 19% higher
than 1996. This increase is largely due to more effective allocation of
resources as the Company continues to develop new products and new releases of
existing products. In addition, the Company capitalized software development
costs of $191,000 during the year, a decrease of $2,000 over 1996.

       Selling, general, and administrative expenses increased $298,000 or 7%
over 1996. This increase reflects the Company's continued investment in its
infrastructure in order to enhance its performance in sales,





                                       10
<PAGE>   11
marketing and customer support services. A schedule of the selling, general, and
administrative expenses categories appears below (in thousands):

<TABLE>
<CAPTION>
                                                                        INCREASE
EXPENSE CATEGORY                            1997           1996        (DECREASE)
- ----------------                           ------         ------       ----------
<S>                                        <C>            <C>            <C>   
Payroll                                    $2,885         $2,584         $  301
Professional Services                         203            193             10
Sales and Marketing                         1,002          1,107           (105)
Occupancy                                     315            306              9
Other                                         460            377             83
                                           ------         ------         ------
Total                                      $4,865         $4,567         $  298
</TABLE>

       The increase in payroll costs reflects a 2% increase in staff levels and
related salary and expense increases. The decrease in sales and marketing
expenses largely reflects the deemphasis of the OCTuS PCTA product. The increase
in other expenses was largely due to the Company's decision to adjust the useful
lives, for depreciation purposes, of certain types of computer equipment and
software used in product development, so that depreciation expense will more
accurately reflect the cost of capital used in the business.

       The Company's loss from operations of $1,294,000 was $1,068,000 greater
than that experienced in 1996. The majority of the loss (78%) is a direct result
of the reserve for OCTuS PCTA inventory. The remainder reflects the effects of
the slower than anticipated implementation of the joint marketing model with
Nortel during the first half of the year.

       Other income of $30,000 decreased by $36,000 or 54% compared to 1996 due
to a reduction in the amount of funds invested in marketable securities.

       The net loss of $1,264,000 represents an increase of $1,104,000 compared
to the loss reported in 1996. The corresponding loss per share was $0.10 in 1997
compared to $0.01 in 1996. Excluding the effects of the retail product inventory
adjustment, the Company would have reported $0.03 net loss per share.

     The Company's operating plans are to continue distributing its products
through the current channels. While operating expenses did increase in 1997, the
Company believes that increases in sales and or the liquidation of marketable
securities will provide sufficient cash flow to meet these expenses in 1997. The
Company has no material commitments for capital expenditures, nor is the Company
subject to seasonal aspects that could be expected to have a material effect on
the Company's financial condition or its results of operations. The Company
believes that there are no significant elements of income or loss that do not
arise from the Company's continuing operations.

Item 7.   Financial Statements and Supplementary Data

The response to Item 7 is included in the response to Item 13 of this report.

Item 8.   Changes and Disagreements with Accountants on Accounting and
          Financial Disclosure

     The Company has nothing to report under this Item.




                                       11
<PAGE>   12
                                    PART III

Item 9.  Directors, Executive Officers, Promoters and Control Persons
         of the Registrant

          The information required by this Item is incorporated herein by
reference to the Company's 1997 definitive proxy statement filed on September
25, 1997 with the Securities and Exchange Commission as set forth under the
captions "Voting Shares and Security Ownership of Certain Beneficial Owners and
Management" and "Compensation of Directors and Officers".

Executive Officers of the Company. The names, ages and positions of the
executive officers of the Company as of June 30, 1997 are as follows:

<TABLE>
<CAPTION>
      NAME                    AGE                        POSITION
      ----                    ---                        --------
<S>                            <C>            <C>
Diane M. Kamionka              50             President and Chief Executive
                                              Officer
Bryant A. Downey               34             Chief Technology Officer
David J. Thibodeau             48             Vice President - Customer
                                              Support Services
Peter C. Carfagno              41             Vice President - Sales
James K. Keller                41             Chief Financial Officer
</TABLE>


     Each of the officers has been engaged in their principal occupation
indicated above for the previous five years, except for Mr. Thibodeau who became
an Executive Officer of the Company during 1996 and Messrs. Carfagno and Keller
who became Executive Officers during 1997.

Item 10.  Executive Compensation

     The information required by this Item is incorporated herein by reference
to the Company's 1997 definitive proxy statement filed on September 25, 1997
with the Securities and Exchange Commission as set forth under the caption
"Compensation of Directors and Officers".

Item 11.  Security Ownership of Certain Beneficial Owners and Management

The information required by this Item is incorporated herein by reference to the
Company's 1997 definitive proxy statement filed on September 25, 1997 with the
Securities and Exchange Commission as set forth under the caption "Voting Shares
and Security Ownership of Certain Beneficial Owners and Management".




                                       12
<PAGE>   13
Item 12.  Certain Relationships and Related Transactions

     During the last two years, the Company was a party directly or indirectly
to the following transactions with its directors, executive officers, and
principal shareholders (including any of their associates or affiliates):

     1. During 1996, the Company was a party to a lease dated July 13, 1990 with
Renaissance Partners, a partnership in which S. William Miller and Frank W.
Terrizzi are partners. Messrs. Miller and Terrizzi are principal shareholders of
the Company, and Mr. Terrizzi is also a director. The lease relating to the
Company's former headquarters at 3006 Vernon Place, Cincinnati, Ohio, expires on
December 31, 1997. On May 13, 1996, the Company negotiated a buyout of the
lease. A portion of the buyout proceeds consisted of a Term Note Payable to the
lessor partnership. The Term Note Payable which bore interest at 6%, was paid in
full on its maturity date of May 13, 1997.

     With respect to each of the above transactions, the consideration was
determined by means of negotiation conducted between the Company and the other
party. In each case, the party entering into the transaction with the Company
was the only party willing to enter into the transaction, given the Company's
debt situation in the period preceding the Canadian offering. As such,
management believes that no better terms could have been obtained from any third
parties, and that such transactions represented "fair market value" transactions
at the time they were entered into.

Item 13.  Exhibits, Financial Statements and Reports on Form 8-K

(A)(1) AND (2).  FINANCIAL STATEMENTS

     The financial statements attached to the end of this annual report are
filed as part of this annual report.

(A)(3).   EXHIBITS

<TABLE>
<CAPTION>
Exhibit No                                   Description                                   Where Provided
- ----------                                   -----------                                   --------------
<S>  <C>                                                                                          <C>
3.   Charter and Bylaws..........................................................................  *

4.   Instruments Defining Rights of Security Holders                                               *

     4.1  Agency Agreement by and among Cintech Tele-Management Systems, Inc., Loewen,
          Ondaatje, McCutcheon Limited, and Toronto Dominion Securities, Inc. dated
          January 20, 1994.......................................................................  *
     4.2  Cintech Tele-Management Systems, Inc. 1993 Stock Option Plan...........................  *

9.   Voting Trust Agreements.....................................................................  *

10.  Material Contracts..........................................................................  *

      10.1         Agency Agreement by and among Cintech Tele-Management
                   Systems, Inc., Loewen, Ondaatje, McCutcheon Limited, and
                   Toronto Dominion Securities, Inc. dated January 20, 1994......................  *
</TABLE>



                                       13
<PAGE>   14
<TABLE>
<CAPTION>
Exhibit No                                   Description                                   Where Provided
- ----------                                   -----------                                   --------------
<S>  <C>                                                                                          <C>
     10.2         Escrow Agreement described in Part II, Item 1..................................  *
     10.3         Lease between Renaissance Partners and Cintech Tele-Management Systems,
                  Inc. dated July 13, 1990.......................................................  *
     10.4         Cintech Tele-Management Systems, Inc. Stock Option Plan........................  *
     10.5         Lease between Cintech Tele-Management Systems, Inc. and Norwood Real
                  Estate Partners dated October 25, 1994.........................................  ***

13.  Portions of the Annual Report to Shareholders

14.  Material Foreign Patents....................................................................  N/A

27.  Financial Data Schedule

99.  Additional Exhibits.........................................................................  **
     99.1         Marketing Communique...........................................................  **
     99.2         StarDome Distribution Agreement (Form).........................................  **
     99.3         Press Release dated June 8, 1994...............................................  **
     99.4         Letter of Understanding between Cintech Tele-Management
                  Systems, Inc. and NEC America, Inc. dated May 5, 1994..........................  **
     99.5         October 10, 1991 Letter........................................................  ***
     99.6         Amendment to License Agreement dated October 10, 1991..........................  ***
     99.7         Status and Disposition Agreement...............................................  ***
     99.8         Loan Agreement.................................................................  ***
     99.9         Agreement for Purchase of Preferred Stock......................................  ***
     99.10        Debt Exchange Agreement........................................................  ***
     99.11        Agreement to Finance...........................................................  ***
     99.12        Supplementary Agreement to Finance.............................................  ***
     99.13        Second Supplementary Agreement to Finance......................................  ***
     99.14        Third Supplementary Agreement to Finance.......................................  ***
     99.15        Term Note Payable dated May 13, 1996 to Related Parties........................  ***
</TABLE>

*             Previously provided in original filing of Form 10-SB
**            Previously provided in Amendment No. 1 to Form 10-SB
***           Previously provided in Amendment No. 2 to Form 10-SB


(A)(4).  REPORTS ON FORM 8-K

         The Company has not made any reports on Form 8-K during the last
quarter of the period covered by this report.




                                       14
<PAGE>   15
SIGNATURES

         Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Company has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.


                                       CINTECH TELE-MANAGEMENT SYSTEMS, INC.


                                       By: /s/ Diane M. Kamionka
                                          --------------------------------------
                                           Diane M. Kamionka,
                                           President and Chief Executive Officer

September 22, 1997

         Pursuant to the requirements of the Securities and Exchange Act of
1934, this report has been signed below by the following persons on behalf of
the registrant and in the capacities and on the dates indicated.

<TABLE>
<S>                                                                            <C>
PRINCIPAL EXECUTIVE OFFICER:


/s/ Diane M. Kamionka                                                          September 22, 1997
- -------------------------------------------------                              ------------------
Diane M. Kamionka,                                                                     Date
President, Chief Executive Officer and Director


PRINCIPAL FINANCIAL AND ACCOUNTING OFFICER:

/s/ James K. Keller                                                            September 22, 1997
- -------------------------------------------------                              ------------------
James K. Keller,                                                                       Date
Chief Financial Officer

DIRECTORS:


/s/ Diane M. Kamionka                                                          September 22, 1997
- -------------------------------------------------                              ------------------
Diane M. Kamionka,                                                                     Date
President, Chief Executive Officer and Director


/s/ Bryant A. Downey                                                           September 22, 1997
- -------------------------------------------------                              ------------------
Bryant A. Downey,                                                                      Date
Chief Technology Officer and Director
</TABLE>






                                       15
<PAGE>   16
<TABLE>
<S>                                                                            <C>
/s/ Carter F. Randolph                                                         September 23, 1997
- -------------------------------------------------                              ------------------
Carter F. Randolph                                                                     Date
Director


/s/ Frank M. Terrizzi                                                          September 24, 1997
- -------------------------------------------------                              ------------------
Frank M. Terrizzi                                                                      Date
Director
</TABLE>


<PAGE>   1
                                                                     EXHIBIT 13




                         [DELOITTE & TOUCHE LETTERHEAD]











INDEPENDENT AUDITORS' REPORT


To the Stockholders of
  Cintech Tele-Management Systems, Inc.

We have audited the accompanying balance sheets of Cintech Tele-Management
Systems, Inc. (the "Company") as of June 30, 1997 and 1996 and the related
statements of operations, stockholders' equity and cash flows for the years then
ended (all expressed in U.S. dollars). These financial statements are the
responsibility of the Company's management. Our responsibility is to express an
opinion on these financial statements based on our audits.

We conducted our audits in accordance with auditing standards generally accepted
in the United States of America. Those standards require that we plan and
perform the audit to obtain reasonable assurance about whether the financial
statements are free of material misstatement. An audit includes examining, on a
test basis, evidence supporting the amounts and disclosures in the financial
statements. An audit also includes assessing the accounting principles used and
significant estimates made by management, as well as evaluating the overall
financial statement presentation. We believe that our audits provide a
reasonable basis for our opinion.

In our opinion, such financial statements present fairly, in all material
respects, the financial position of the Company as of June 30, 1997 and 1996 and
the results of its operations and its cash flows for the years then ended in
conformity with accounting principles generally accepted in the United States of
America.

/s/ Deloitte & Touche LLP

August 29, 1997



[DELOITTE TOUCHE TOHMATSU INTERNATIONAL LOGO]

<PAGE>   2


CINTECH TELE-MANAGEMENT SYSTEMS, INC.

BALANCE SHEETS
JUNE 30, 1997 AND 1996
- --------------------------------------------------------------------------------
<TABLE>
<CAPTION>

                                                          1997              1996
                                                      -----------       -----------
<S>                                                   <C>               <C>        
ASSETS

CURRENT ASSETS:
<S>                                                   <C>               <C>        
  Cash and cash equivalents (Note 2)                  $   440,500       $   203,441
  Marketable securities (Notes 3,5)                       363,095           770,391
  Accounts receivable, trade - (Net of allowance
    of $37,604 and $53,726 in 1997
    and 1996, respectively) (Note 2)                      973,948         1,151,471
  Inventory (Note 2)                                      101,415         1,009,960
  Prepaid expenses                                         19,783            18,224
                                                      -----------       -----------
           Total current assets                         1,898,741         3,153,487
                                                      -----------       -----------
FIXED ASSETS (Note 2):
  Equipment                                               632,489           574,551
  Furniture and fixtures                                  120,269           123,906
                                                      -----------       -----------
           Total                                          752,758           698,457
  Less accumulated depreciation                          (608,423)         (394,184)
                                                      -----------       -----------
           Total fixed assets - net                       144,335           304,273
                                                      -----------       -----------
OTHER ASSETS:
  Software development
    costs - net (Note 2)                                  358,330           303,205
                                                      -----------       -----------
           Total other assets                             358,330           303,205
                                                      -----------       -----------
TOTAL                                                 $ 2,401,406       $ 3,760,965
                                                      ===========       ===========

LIABILITIES AND
STOCKHOLDERS' EQUITY

CURRENT LIABILITIES:
  Accounts payable                                    $   533,103       $   649,271
  Accrued liabilities:
    Accrued salaries                                      104,880            82,228
    Accrued payroll taxes                                   2,956            13,568
    Accrued vacation                                       82,699            60,945
    Other                                                 179,344           128,542
  Current portion of notes payable (Note 5)                30,000           100,000
  Deferred maintenance revenue (Note 2)                   176,325           140,667
                                                      -----------       -----------
           Total current liabilities                    1,109,307         1,175,221
                                                      -----------       -----------
NOTES PAYABLE (less current portion)
  (Note 5)                                                                   30,000
                                                      -----------       -----------
STOCKHOLDERS' EQUITY (Notes 1, 6, 7):
  Common stock                                          8,982,842         8,982,580
  Contributed capital                                     675,757           675,757
  Treasury stock                                           (2,290)           (2,290)
  Accumulated deficit                                  (8,364,210)       (7,100,303)
                                                      -----------       -----------
           Total stockholders' equity                   1,292,099         2,555,744
                                                      -----------       -----------
TOTAL                                                 $ 2,401,406       $ 3,760,965
                                                      ===========       ===========

</TABLE>



See notes to financial statements.




                                      -2-
<PAGE>   3
CINTECH TELE-MANAGEMENT SYSTEMS, INC.

STATEMENTS OF OPERATIONS
FOR THE YEARS ENDED JUNE 30, 1997 AND 1996
- --------------------------------------------------------------------------------
<TABLE>
<CAPTION>
                                                          1997              1996
                                                      -----------       -----------
<S>             <C>                                   <C>               <C>        
NET SALES (Note 2)                                    $ 7,044,857       $ 8,099,034

COST OF PRODUCTS SOLD (Note 10)                           944,851         2,555,049

RESERVE FOR OBSOLETE INVENTORY (Note 2)                   861,793            34,141

AMORTIZATION AND WRITE-OFF OF DEFERRED SOFTWARE
  DEVELOPMENT COSTS (Note 2)                              135,540           122,494

LICENSING FEES (Note 2)                                 1,145,063           665,773
                                                      -----------       -----------

GROSS PROFIT                                            3,957,610         4,721,577

RESEARCH AND DEVELOPMENT                                  387,059           326,141

SELLING, GENERAL AND ADMINISTRATIVE (Notes 2, 4)        4,864,898         4,566,964

LEASE TERMINATION COSTS (Notes 4, 5)                                         54,675
                                                      -----------       -----------

LOSS FROM OPERATIONS                                   (1,294,347)         (226,203)

OTHER INCOME                                               30,440            66,656
                                                      -----------       -----------


NET LOSS                                              $(1,263,907)      $  (159,547)
                                                      ===========       ===========


NET LOSS PER COMMON SHARE (Notes 6,10)                $     (0.10)      $     (0.01)
                                                      ===========       ===========
</TABLE>



See notes to financial statements.




                                      -3-
<PAGE>   4
CINTECH TELE-MANAGEMENT SYSTEMS, INC.

STATEMENTS OF STOCKHOLDERS' EQUITY
FOR THE YEARS ENDED JUNE 30, 1997 AND 1996
- --------------------------------------------------------------------------------
<TABLE>
<CAPTION>
                                     COMMON                                                                 TOTAL
                                     STOCK          CONTRIBUTED       TREASURY       ACCUMULATED         STOCKHOLDERS'
                                 NO PAR VALUE         CAPITAL           STOCK           DEFICIT             EQUITY
                                 -----------         ---------         --------      ------------        -----------
<S>                              <C>                 <C>               <C>           <C>                 <C>        
BALANCE AT JUNE 30, 1995         $ 8,965,690         $ 675,757         $ (2,290)     $ (6,940,756)       $ 2,698,401

SALE OF COMMON STOCK                  16,890                                                                  16,890

NET LOSS                                                                                 (159,547)          (159,547)
                                 -----------         ---------         --------      ------------        -----------

BALANCE AT JUNE 30, 1996           8,982,580           675,757           (2,290)       (7,100,303)         2,555,744

SALE OF COMMON STOCK                     262                                                                     262

NET LOSS                                                                               (1,263,907)        (1,263,907)
                                 -----------         ---------         --------      ------------        -----------


BALANCE AT JUNE 30, 1997         $ 8,982,842         $ 675,757         $ (2,290)     $ (8,364,210)       $ 1,292,099
                                 ===========         =========         ========      ============        ===========
</TABLE>


See notes to financial statements.




                                      -4-
<PAGE>   5
CINTECH TELE-MANAGEMENT SYSTEMS, INC.

STATEMENTS OF CASH FLOWS
FOR THE YEARS ENDED JUNE 30, 1997 AND 1996
- --------------------------------------------------------------------------------
<TABLE>
<CAPTION>
                                                                               1997             1996
                                                                           -----------       -----------
<S>                                                                        <C>               <C>         
CASH FLOWS FROM OPERATING ACTIVITIES:
  Net loss                                                                 $(1,263,907)      $  (159,547)
                                                                           -----------       -----------
  Adjustments to reconcile net loss to net cash provided by (used in)
    operating activities:
    Depreciation                                                               216,218           108,338
    Amortization and write-off of software development costs                   135,540           122,494
    Reserve for obsolete inventory                                             861,793            34,141
    Provision for doubtful accounts                                            (16,122)           (3,347)
    Loss on disposal of fixed assets                                             3,124               613
    Changes in assets and liabilities:
      (Increase) decrease in accounts receivable                               193,645          (275,761)
      (Increase) decrease in inventory                                          46,752          (544,605)
      Increase in prepaid expenses                                              (1,559)          (18,224)
      Decrease in deposits                                                                         5,062
      Increase (decrease) in accounts payable                                 (116,168)          115,308
      Increase in accrued expenses                                              84,596            86,848
      Decrease in accrued lease termination costs                                               (249,000)
      Increase in deferred maintenance revenue                                  35,658            52,659
                                                                           -----------       -----------
           Total adjustments                                                 1,443,477          (565,474)
                                                                           -----------       -----------
           Net cash provided by (used in) operating activities                 179,570          (725,021)
                                                                           -----------       -----------

CASH FLOWS FROM INVESTING ACTIVITIES:
  Proceeds from marketable securities                                          407,296           975,272
  Purchase of fixed assets                                                     (59,404)         (114,810)
  Expenditures for software development costs                                 (190,665)         (193,342)
                                                                           -----------       -----------
           Net cash provided by investing activities                           157,227           667,120
                                                                           -----------       -----------

CASH FLOWS FROM FINANCING ACTIVITIES:
  Proceeds from sale of common stock                                               262            12,629
  Proceeds from notes payable                                                                    140,000
  Payment on notes payable                                                    (100,000)          (10,000)
                                                                           -----------       -----------
           Net cash provided by (used in) financing activities                 (99,738)          142,629
                                                                           -----------       -----------

NET INCREASE IN CASH AND CASH
  EQUIVALENTS                                                                  237,059            84,728

CASH AND CASH EQUIVALENTS:
  Beginning of year                                                            203,441           118,713
                                                                           -----------       -----------

  End of year                                                              $   440,500       $   203,441
                                                                           ===========       ===========
</TABLE>

SUPPLEMENTAL DISCLOSURE OF NONCASH INVESTING AND FINANCING ACTIVITIES:
Upon exercise of common stock options for the year ended June 30, 1996, $4,261
was charged to previously accrued compensation expense.


See notes to financial statements.




                                      -5-
<PAGE>   6
CINTECH TELE-MANAGEMENT SYSTEMS, INC.

NOTES TO FINANCIAL STATEMENTS
FOR THE YEARS ENDED JUNE 30, 1997 AND 1996


1.    INITIAL PUBLIC OFFERING

      In January 1994, Cintech Tele-Management Systems, Inc. (the "Company")
      completed its initial public offering of 2,181,820 shares of common stock.
      The Company's shares are traded on the Toronto Stock Exchange (TSE) under
      the symbol "CTM".

2.    SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

      NATURE OF BUSINESS - The Company develops and markets computer software in
      the emerging Computer-to-Telephone Integration (CTI) industry which
      integrates the voice functions of the telephone with the data functions of
      the computer to provide various business applications. This provides the
      means for small to mid-sized offices to take advantage of the rapid
      advances and emerging capabilities of CTI. Cintech has key strategic
      product partnerships with Nortel and NEC America, and extensive
      distribution capabilities with product sold through Nortel and NEC's
      direct sales organizations as well as their authorized distributors
      throughout North America.

      USE OF ESTIMATES - The preparation of the financial statements in
      conformity with generally accepted accounting principles requires
      management to make estimates and assumptions that affect the reported
      amounts of assets and liabilities and disclosure of contingent assets and
      liabilities at the date of the financial statements and the reported
      amounts of revenues and expenses during the reporting period. Actual
      results could differ from those estimates.

      FINANCIAL STATEMENT PRESENTATION - These financial statements have been
      prepared in accordance with accounting principles generally accepted in
      the United States of America and are expressed in United States dollars.
      The differences in accounting principles generally accepted in the United
      States of America and Canada are described in Note 9.

      REVENUE - Generally, the Company records revenue from product sales when
      the product is shipped. Contracts with certain distributors may have terms
      which cause the Company to record revenue when the product is sold to
      third parties. Also, the Company records an estimate of potential future
      returns of product sold at the time of sale.

      DEFERRED MAINTENANCE REVENUE - The Company sells product maintenance
      agreements which provide for repair of hardware and no-cost upgrade of
      software. These agreements normally cover a one-year period with revenue
      being recognized on a straight-line basis over the maintenance period.

      DEPRECIATION - Fixed assets are carried at cost. Depreciation is based on
      the estimated useful lives of the assets and is computed using an
      accelerated method. Prior to April, 1997 depreciation was computed using
      the following useful lives:

           Equipment                                    5 years
           Furniture and Fixtures                       7 years




                                      -6-
<PAGE>   7
      Effective April 1, 1997, the Company adopted a three-year amortization
      period for all computer equipment. The change in service life was applied
      on a prospective basis resulting in a fourth quarter adjustment (see Note
      10).

      INVENTORY - Inventories are valued at the lower of cost or market, with
      cost being computed using the first-in, first-out method. Due to slower
      than expected sales, the Company decided to record a reserve of
      approximately $800,000 for OCTUS PCTA inventory during the fiscal third
      quarter. This reserve represents essentially the entire cost of the OCTUS
      PCTA-related retail product inventory. Inventories consist of:

<TABLE>
<CAPTION>
                                                  1997             1996
                                              -----------       -----------
      <S>                                     <C>               <C>        
      Literature and other documentation      $    39,176       $    70,935
      Computer hardware                           958,173           973,166
      Allowance for obsolete inventory           (895,934)          (34,141)
                                              -----------       -----------
      Total inventory                         $   101,415       $ 1,009,960
                                              ===========       ===========
</TABLE>




SIGNIFICANT CUSTOMERS - Most of the Company's sales are to distributors in the
telephony industry. The Company had sales to major distributors, as follows:

<TABLE>
<CAPTION>
                                SALES FOR THE YEARS ENDED JUNE 30,
                                 1997                      1996
                         -------------------       --------------------
                           AMOUNT          %         AMOUNT        %
                         ----------       --       ----------        --
      <S>                <C>              <C>      <C>               <C>
      Distributor A      $3,908,169       56%
      Distributor B                                $  813,346        10%
                                                   ----------    ------
      Total              $3,908,169       56%      $  813,346        10%
                         ==========       ==       ==========        ==
</TABLE>



      The Company had gross accounts receivable from major distributors, each of
      which was in excess of 10% of the Company's total accounts receivable, as
      follows:

<TABLE>
<CAPTION>
                                                       PERCENT OF
                                                         GROSS
                                                        ACCOUNTS
                                        DISTRIBUTORS   RECEIVABLE
                                        ------------   ----------
       <S>                                    <C>          <C>
      June 30, 1997                           2            74%
      June 30, 1996                           2            58%
</TABLE>

      INTERNATIONAL SALES - The Company had international sales as follows:

<TABLE>
<CAPTION>
                               SALES FOR THE YEARS ENDED JUNE 30,
                               1997                        1996
                       -------------------         --------------------
                         AMOUNT          %           AMOUNT          %
                       ---------        --         ----------        --
      <S>              <C>               <C>       <C>              <C>
      Canada           $ 161,952         2%        $ 925,333        11%
      Other               34,913         1%           14,255         0%
                       ---------        --         ----------        --

      Total            $ 196,865         3%        $ 939,588         11%
                       =========        ==         ==========        ==
</TABLE>




                                      -7-
<PAGE>   8
      SOFTWARE DEVELOPMENT COSTS - Costs incurred internally for creation of the
      computer software product are charged to research and development expense
      when incurred until technological feasibility has been established for the
      product. Thereafter, until general release, all software production costs
      are capitalized and subsequently reported at the lower of amortized cost
      or net realizable value. As the Company's products are in their early
      product life cycle, the capitalized costs are amortized on a straight-line
      basis over the estimated economic life of the product.

      Costs capitalized were $190,665 and $193,342 and related amortization was
      $135,540 and $122,494 for 1997 and 1996, respectively. Write offs of
      capitalized costs included within total amortization expense were $26,585
      in 1997.

      LICENSING FEE - The Company has agreements with distributors which require
      the payment of a license fee on all software sales made by the
      distributors. This license fee is for the distribution of the Company's
      products.

      FAIR VALUE OF FINANCIAL INSTRUMENTS - The carrying value of certain of the
      Company's financial instruments, such as cash, trade accounts receivable
      and trade accounts payable, approximate their fair values. The Company's
      notes payable also approximate fair value based on the borrowing rates
      currently available to the Company for notes with similar terms and
      average maturities.

      ACCOUNTING CHANGES - In 1997, the FASB issued Statement No. 130,
      "Reporting Comprehensive Income," and Statement No. 131, "Disclosures
      about Segments of an Enterprise and Related Information." These
      statements, which are effective for periods beginning after December 15,
      1997, expand or modify disclosures and, accordingly, will have no impact
      on the Company's reported financial position, result of operations or cash
      flows. Additionally, in 1997, FASB issued Statement No. 128, "Earnings Per
      Share," which revises the manner in which earnings per share is
      calculated. The statement is effective for the reporting period ending
      June 30, 1998 and is not expected to have a significant impact on the
      Company's earnings per share.

      CASH AND CASH EQUIVALENTS - For purposes of reporting cash flows, the
      Company considers all money market instruments to be cash equivalents.

      RECLASSIFICATION - Certain fiscal 1996 amounts have been reclassified in
      order to conform to fiscal 1997 presentation.

3.    MARKETABLE SECURITIES

      The Company maintains various investments in treasury bills which are
      classified as held-to-maturity and are reported at amortized cost in
      accordance with FASB Statement No. 115 "Accounting for Certain Investments
      in Debt and Equity Securities". All items mature within one year. The cost
      and market value of the investments are summarized below:

<TABLE>
<CAPTION>
                                                                                      NET
                                                       AMORTIZED                   UNREALIZED
      DESCRIPTION                                         COST         MARKET         GAIN
                                                       ---------      --------     ----------
      <S>                                               <C>           <C>           <C>     
      June 30, 1997 - United States Treasury Bills      $363,095      $372,677      $  9,582
                                                        ========      ========      ========

      June 30, 1996 - United States Treasury Bills      $770,391      $778,146      $  7,755
                                                        ========      ========      ========
</TABLE>




                                      -8-
<PAGE>   9
4.    OPERATING LEASES

      OPERATING LEASES - The Company leases its office facility in Norwood,
      Ohio. This operating lease, which began in March 1995 and expires in April
      2002, calls for escalating lease payments over the term of the lease. The
      Company records lease expense on a straight-line basis over the life of
      the lease.

     The annual minimum rent to be paid under the operating lease agreement for
     the facility in Norwood, Ohio is as follows:

<TABLE>
<CAPTION>
      Year Ending June 30:
      --------------------
              <S>                                                <C>      
              1998                                               $ 184,500
              1999                                                 205,000
              2000                                                 210,000
              2001                                                 220,000
              2002                                                 183,330
</TABLE>

      Rent expense for the leased office space was $295,506 and $276,927 in 1997
      and 1996, respectively.

5.    NOTES PAYABLE

      Notes Payable consisted of the following at June 30, 1997 and 1996,
      respectively:

<TABLE>
<CAPTION>
                                       1997          1996
                                     --------      --------
      <S>                            <C>           <C>     
      Term Note Payable - Bank       $ 30,000      $ 90,000
      Term Note Payable - Other                      40,000
                                                   --------
      Total                          $ 30,000      $130,000
                                     ========      ========
</TABLE>

      The Term Note Payable - Bank bears interest at the prime lending rate
      (8.25% at June 30, 1997). The remaining term is 6 months. The note is
      secured by various securities on deposit with the bank.

6.    CAPITAL STOCK AND LOSS PER SHARE

      The following schedule is a summary of the Company's shares of capital
      stock.

<TABLE>
<CAPTION>
                                                      COMMON                          IN
                                    AUTHORIZED        ISSUED       OUTSTANDING      TREASURY
                                    ----------      ----------      ----------      ---------
      <S>                           <C>             <C>             <C>               <C>  
      Balance at June 30, 1997      15,000,000      12,281,751      12,279,751        2,000
                                    ==========      ==========      ==========        =====

      Balance at June 30, 1996      15,000,000      12,281,371      12,279,371        2,000
                                    ==========      ==========      ==========        =====
</TABLE>

      Loss per common share was based on the weighted average number of common
      shares outstanding during each period. Exercise of stock options is not
      assumed as the effect is antidilutive. The weighted average number of
      common shares outstanding was 12,279,561 and 12,269,699 in 1997 and 1996,
      respectively.




                                      -9-
<PAGE>   10
7.    STOCK OPTION PLAN

      During 1994, the Board of Directors approved a plan providing for the
      granting, to employees, options for the purchase of a maximum of 1,500,000
      shares of common stock. In 1996, the plan was amended to provide for
      non-employee eligibility. Excluding the options granted in February 1994,
      all options have been granted at an exercise price equal to the fair
      market value at the date of grant and become exercisable equally over a
      four - year period. The February 1994 options were granted at a price
      below fair market value at the date of grant and were subsequently
      adjusted to market. The 1994 option granted become exercisable equally
      over a two-year period. All options expire at the end of ten years from
      the date of grant.

      The Company has adopted the disclosure only provision of SFAS No. 123 and
      applies APB Opinion No. 25 in accounting for its stock options. Had
      compensation cost for stock option grants made in fiscal years 1997 and
      1996 been determined using the fair value method consistent with SFAS No.
      123, the Company's net loss and net loss per share would have been
      effected as follows:

<TABLE>
<CAPTION>
                                                 1997             1996
                                            -------------      -----------
      <S>                                   <C>                <C>        
      For the year ended June 30:
        Net loss-as reported                $   1,263,907      $   159,547
        Net loss - proforma                     1,282,310          161,979

      Net loss per share - as reported               0.10             0.01
      Net loss per share - proforma                  0.10             0.01
</TABLE>

      The fair value of each option is estimated on the date of grant using the
      Black-Scholes option pricing model with the following weighted average
      assumptions:

<TABLE>
<CAPTION>
                                                    1997          1996
                                                   -------       -------
      <S>                                          <C>           <C>
      Expected volatility                              15%           15%
      Risk-free interest rate                         6.1%          6.1%
      Expected term of options                     5 years       5 years
      Expected dividend yield                           0%            0%
</TABLE>





                                      -10-
<PAGE>   11
      Information regarding the Company's stock option plan for the years ended
      June 30, 1997 and 1996 is as follows:

<TABLE>
<CAPTION>
                                                               1997                           1996
                                                     -------------------------       -----------------------
                                                                      WEIGHTED                      WEIGHTED
                                                                      AVERAGE                        AVERAGE
                                                                      EXERCISE                       EXERCISE
                                                      SHARES           PRICE         SHARES           PRICE
                                                     --------         --------       --------        -------
      <S>                                            <C>               <C>           <C>              <C>   
      Outstanding at beginning of year               362,417           $ 1.06        205,649          $ 0.80
      Granted                                         57,500             0.72        219,015            1.11
      Forfeited                                      (41,925)            1.04        (47,298)           0.73
      Exercised                                         (380)            0.69        (14,949)           0.84
                                                      ------           -----       ---------          ----

      Outstanding at end of year                     377,612           $ 0.94        362,417          $ 1.06
                                                    ========          =======       ========         ======

      Options exercisable at end of year             147,369             0.91         90,447            0.85
                                                    ========            =====        =======           ====

      Weighted average fair value of option
        granted during year                           $ 0.16                         $ 0.09
</TABLE>

<TABLE>
<CAPTION>
                                                    UTSTANDING                        EXERCISABLE
                                         ----------------------------------       --------------------
                                                      WEIGHTED     WEIGHTED                   WEIGHTED
                                                      REMAINING    AVERAGE                    AVERAGE
                                                     CONTRACTUAL   EXERCISE                   EXERCISE
                                         OPTIONS     LIFE (YEARS)    PRICE        OPTIONS      PRICE
                                         -------     ------------  --------       -------     --------
      <S>                                <C>            <C>          <C>          <C>          <C>   
      Range of exercise price
        .66 - .90                        199,097        7.84         $ 0.77       102,740      $ 0.82
        .91 - 1.14                       178,515        9.00           1.14        44,629        1.14
                                         -------                     ------       -------      ------

                                         377,612                     $ 0.94       147,369      $ 0.91
                                         =======                     ======       =======      ======
</TABLE>

      On July 14, 1997, the Company granted an additional 298,255 stock options
      at a price equal to the market value at the date of the grant. The options
      carry the same vesting and expiration terms as those defined above. The
      options have been excluded from the above disclosure.

8.    INCOME TAXES

      Deferred income tax assets and liabilities are computed for differences
      between the financial statement and tax basis of assets and liabilities
      that will result in taxable or deductible amounts in the future based on
      enacted tax laws and rates applicable to the periods in which the
      differences are expected to affect taxable income. Valuation allowances
      are established when necessary to reduce deferred tax assets to the amount
      expected to be realized. Income tax expense is the tax payable or
      refundable for the period plus or minus the change during the period in
      deferred tax assets and liabilities.




                                      -11-
<PAGE>   12
      Deferred taxes consist of the following:

<TABLE>
<CAPTION>
                                                   JUNE 30,          JUNE 30,
                                                     1997              1996
                                                 -----------       -----------
      <S>                                        <C>               <C>        
      Current deferred tax asset:
        Deferred revenue                         $    59,951       $    47,827
        Inventory reserve                            304,617                --
        Accrued compensation                           7,581             9,411
        Reserves not currently deductible             12,785            18,267
        Accrued rent                                  23,629            14,328
                                                 -----------       -----------
                 Total                               408,563            89,833
        Less valuation allowance                    (408,563)          (89,833)
                                                 -----------       -----------
      Net                                        $        --       $        --
                                                 ===========       ===========
</TABLE>

<TABLE>
<CAPTION>
                                                   JUNE 30,          JUNE 30,
                                                     1997              1996
                                                 -----------       -----------
      <S>                                        <C>               <C>        
      Non-current deferred tax asset:
        Net operating loss carryforward          $ 2,312,046       $ 2,173,836
        Research and development credits             156,725           134,525
                                                 -----------       -----------
                 Total                             2,468,771         2,308,361
      Non-current deferred tax liability:
        Deferred software development costs         (121,832)         (103,007)
                                                 -----------       -----------
        Net non-current deferred tax asset         2,346,939         2,205,354
        Less valuation allowance                  (2,346,939)       (2,205,354)
                                                 -----------       -----------
      Net                                        $        --       $        --
                                                 ===========       ===========
</TABLE>

      The provision for income taxes for the year ended June 30, 1997 and 1996
consists of the following:

<TABLE>
<CAPTION>
                                                     1997              1996
                                                 -----------       -----------
      <S>                                        <C>               <C>        
      Current provision                          $        --       $        --
      Deferred credit                                460,315            66,178
                                                 -----------       -----------
                 Total                               460,315            66,178
      Less increase in
         the valuation allowance                    (460,315)          (66,178)
                                                 -----------       -----------
      Income tax expense                         $        --       $        --
                                                 ===========       ===========
</TABLE>

      At June 30, 1997, the Company has net operating loss carryforwards of
      approximately $6,800,135 for U.S. Federal tax purposes. Such loss
      carryforwards, if unused as offsets to future taxable income, will expire
      beginning in 2002 and continuing through 2011. Also at June 30, 1997, for
      U.S. Federal tax purposes, the Company has research and development credit
      carryforwards available to offset future income taxes of approximately
      $156,725 which will begin to expire in 2002.




                                      -12-
<PAGE>   13
9.    RECONCILIATION OF CANADIAN AND UNITED STATES GENERALLY ACCEPTED
      ACCOUNTING PRINCIPLES ("CANADIAN GAAP AND U.S. GAAP")

      These financial statements have been prepared in accordance with
      accounting principles generally accepted in the United States.

      During the years ended June 30, 1997 and 1996, differences between
      Canadian GAAP and U.S. GAAP arose as a result of depreciation. For U.S.
      GAAP purposes, furniture and fixtures and equipment are depreciated over
      useful lives of seven and three years, respectively, using an accelerated
      method. For Canadian GAAP purposes, furniture and fixtures and equipment
      are to be depreciated over useful lives of five and three years,
      respectively, using a straight-line method. For the year ended June 30,
      1997, the difference in methodology results in a reported US GAAP net loss
      in excess of Canadian GAAP of $91,015. The 1997 difference results
      primarily from the effects of the change in service life of computer
      equipment (see Note 2). No material difference existed during fiscal 1996.
      The difference does not have a material effect on the earnings per share
      calculation for either year.

10.   SIGNIFICANT FOURTH QUARTER ADJUSTMENTS

      The Company's fiscal 1997 results are inclusive of two significant
      adjustments recorded in the fourth quarter; the change in estimate
      associated with the service lives of computer equipment and a change in
      estimate for outstanding fees due to an outside party. The effects of the
      adjustments on income and related per share amounts were as follows:

<TABLE>
<CAPTION>
                                                  INCOME
                                                  (LOSS)           PER-SHARE
                                                 ---------         ---------
      <S>                                        <C>                <C>   
      Depreciation                               $ (94,696)         (0.01)
      Outstanding fees                             160,611           0.01
</TABLE>



                                   * * * * * *




                                      -13-

<TABLE> <S> <C>

<ARTICLE> 5
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          JUN-30-1997
<PERIOD-START>                             JUL-01-1996
<PERIOD-END>                               JUN-30-1997
<CASH>                                         440,500
<SECURITIES>                                   363,095
<RECEIVABLES>                                1,011,552
<ALLOWANCES>                                    37,604
<INVENTORY>                                    101,415
<CURRENT-ASSETS>                             1,898,741
<PP&E>                                         752,758
<DEPRECIATION>                                 608,423
<TOTAL-ASSETS>                               2,401,406
<CURRENT-LIABILITIES>                        1,109,307
<BONDS>                                              0
                                0
                                          0
<COMMON>                                     8,982,842
<OTHER-SE>                                 (7,690,743)
<TOTAL-LIABILITY-AND-EQUITY>                 2,401,406
<SALES>                                      7,044,857
<TOTAL-REVENUES>                             7,044,857
<CGS>                                          944,851
<TOTAL-COSTS>                                3,087,247
<OTHER-EXPENSES>                             5,251,957
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                            (1,263,907)
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                        (1,263,907)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                               (1,263,907)
<EPS-PRIMARY>                                    (.10)
<EPS-DILUTED>                                    (.10)
        

</TABLE>


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