CINTECH TELE MANAGEMENT SYSTEMS INC
10QSB, 2000-05-15
PREPACKAGED SOFTWARE
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<PAGE>   1
                                   FORM 10-QSB

    [As last amended in Release No. 34-32231, April 28, 1993, 58 F.R. 26509]

                     U.S. Securities and Exchange Commission

                             Washington, D.C. 20549

                                   Form 10-QSB


(Mark One)

[X]   QUARTERLY REPORT UNDER SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT
      OF 1934
      For the quarterly period ended March 31, 2000


[ ]   TRANSITION REPORT UNDER SECTION 13 OR 15(D) OF THE EXCHANGE ACT
      For the transition period from ______________ to ________________



                      CINTECH TELE-MANAGEMENT SYSTEMS, INC.
                   ------------------------------------------
        (Exact name of small business issuer as specified in its charter)

            OHIO                                              31-1200684
- --------------------------------------------------------------------------------
(State or other jurisdiction of                            (I.R.S. Employer
incorporation or organization)                          Identification Number)


                   2100 Sherman Avenue, Cincinnati, Ohio 45212
                   -------------------------------------------
                    (Address of principal executive offices)

                                 (513) 731-6000
                                 --------------
                           (Issuer's telephone number)

                                 ____________N/A
              (Former name, former address and former fiscal year,
                         if changed since last report)


     Check whether the issuer (1) filed all reports required to be filed by
Section 13 or 15(d) of the Exchange Act during the past 12 months (or for such
shorter period that the registrant was required to file such reports), and (2)
has been subject to such filing requirements for the past 90 days.
Yes  X   No
    ---    ---


                      APPLICABLE ONLY TO CORPORATE ISSUERS
<PAGE>   2


     State the number of shares outstanding of each of the issuer's classes of
common equity, as of the latest practicable date: 12,320,889 SHARES OF COMMON
STOCK AS OF MARCH 31, 2000.

     Transitional Small Business Disclosure Format (check one):  Yes     No X
                                                                    ---    ---


                         PART I - FINANCIAL INFORMATION

Item 1.  FINANCIAL STATEMENTS.

         The condensed financial statements attached to the end of this
quarterly report are filed as part of this quarterly report. The financial
statements include all adjustments, which in the opinion of management are
necessary in order to make the financial statements not misleading.

Item 2.  MANAGEMENT'S DISCUSSIONS AND ANALYSIS OR PLAN OF OPERATION.

         The following selected financial information set forth below has been
derived from the unaudited condensed financial statements of the Company. This
discussion and analysis should be read in conjunction with such financial
statements. All amounts are in US dollars.


RESULTS OF OPERATIONS

         FOR THE THREE MONTHS ENDED MARCH 31, 2000 COMPARED TO THE THREE MONTHS
ENDED MARCH 31, 1999

         Sales for the three months ended March 31, 2000 were $2,823,000
compared to $2,979,000 for the same period last year. The $156,000 or 5%,
decrease in sales is due to a 19% decrease in ACD revenue and a 7% decrease in
other CTI software revenue, offset by a 71% increase in services revenue.

         Gross profit of $2,140,000 was $84,000, or 4%, higher than the
corresponding period of last year. Gross profit as a percentage of sales was 76%
or 7% higher than that experienced during the same period of the prior year.

         Research and development costs of $190,000 were $91,000, or 92%, higher
than the comparable prior year period. Selling, general and administrative
expenses of $1,421,000 were $133,000, or 10%, higher than the comparable prior
year period.

         The Company realized income from operations of $528,000, or 19%, for
the three months ended March 31, 2000 compared to income from operations of
$668,000, or 22%, reported for the same period last year.

         Other income was $103,000 as compared to $34,000 for the comparable
prior year period.

         The income tax provision of $126,000 for the three months ended March
31, 2000 as compared to $69,000 for the comparable prior year period is due to
taxable income exceeding net operating loss carryforwards available for Federal
tax purposes.


                                       2
<PAGE>   3


         The Company realized Net Income of $505,000 for the three months ended
March 31, 2000 compared to Net Income of $633,000 reported for the same period
last year. Earnings Per Share, basic and diluted, were $0.04, versus $0.05 per
share, reported for the comparable prior year period.

         FOR THE NINE MONTHS ENDED MARCH 31, 2000 COMPARED TO THE NINE MONTHS
ENDED MARCH 31, 1999

         Sales for the nine months ended March 31, 2000 were $9,676,000 compared
to $8,496,000 for the same period last year. The $1,180,000 or 14%, increase in
sales is due to a 10% increase in ACD revenue and a 49% increase in services
revenue, offset by an 15% decrease in other CTI software revenue.

         Gross profit of $7,063,000 was $1,155,000, or 20%, higher than the
corresponding period of last year. This increase in gross profit is a direct
result of the increase in sales volume. Gross profit as a percentage of sales
was 73% or 3% higher than that experienced during the same period of the prior
year.

         Research and development costs of $467,000 were $172,000, or 58%,
higher than the comparable prior year period. Selling, general and
administrative expenses of $4,201,000 were $595,000, or 16%, higher than the
comparable prior year period.

         The Company realized income from operations of $2,395,000, or 25%, for
the nine months ended March 31, 2000 compared to income from operations of
$2,007,000, or 24%, reported for the same period last year.

         Other income was $229,000 as compared to $77,000 for the comparable
prior year period.

         The income tax provision of $591,000 for the nine months ended March
31, 2000 as compared to $69,000 for the comparable prior year period is due to
taxable income exceeding net operating loss carryforwards available for Federal
tax purposes.

         The Company realized Net Income of $2,032,000 for the nine months ended
March 31, 2000 compared to Net Income of $2,015,000 reported for the same period
last year. Earnings Per Share, basic and diluted, were $0.17 and $0.16
respectively, versus $0.16 per share, basic and diluted, reported for the
comparable prior year period.

LIQUIDITY AND CAPITAL RESOURCES

         Working Capital increased to $7.4 million as compared to $3.9 million
for the corresponding period of last year. The increase of $3.5 million is
primarily due to increases in cash and marketable securities of $3.5 million and
deferred income taxes of $0.4 million, which were offset by a decrease in
accounts receivable of $0.4 million and an increase in deferred maintenance
revenue of $0.3 million. The increases in cash and marketable securities reflect
the increase in sales volume and profitability experienced by the Company in
fiscal 1999 and continued profitability to date in fiscal 2000.

         As of March 31, 2000, the Company held cash and marketable securities
totaling approximately $8.6 million and had no outstanding long-term debt
obligations.


                                       3
<PAGE>   4


         The Company's plan of operation is to continue distributing its contact
center solutions and development of services revenue. The Company has no
material commitments for capital expenditures. The Company feels that there are
no significant elements of income or loss that does not arise from the Company's
continuing operations.


YEAR 2000 COMPLIANCE

         The Company has not experienced and does not anticipate experiencing
any significant Year 2000 problems related to its internal operating systems.
The costs for Year 2000 problems, which was less than $20,000, was funded
through operating cash flows of prior periods. The Company believes that no
significant future costs will be incurred to address the Year 2000 issue.

         The Company has evaluated all of its products for Year 2000 readiness.
The evaluation included comprehensive testing of the capability of its products
to handle the transition to and operate in the Year 2000. The Company has not
experienced and does not anticipate experiencing any significant Year 2000
problems with its products. Additional information regarding the Year 2000
readiness of the Company's products or services is available through the
Company's website: www.cintech-cti.com.

         In addition, the Company has not experienced and does not anticipate
experiencing any significant Year 2000 problems related to its significant
suppliers and customers.




                                       4
<PAGE>   5
                          PART II - OTHER INFORMATION

Item 6. EXHIBITS AND REPORTS ON FORM 8-K

                The following Exhibits are required by Item 601 of
                Regulation S-B:

                                                                           PAGE


EXHIBIT NO. 2 -        Plan of Acquisition, Reorganization, Arrangement,
                       Liquidation, or Succession...........................N/A

EXHIBIT NO. 3 -        (I) Articles of Incorporation, (ii) By-laws ...........*

EXHIBIT NO. 4 -        Instruments Defining
                       Rights of Security Holders...........................N/A

EXHIBIT NO. 10 -       Material Contracts.................................*, **

EXHIBIT NO. 11 -       Statement re: Computation of Per Share Earnings .....N/A

EXHIBIT NO. 15 -       Letter on Unaudited Interim Financial Information....N/A

EXHIBIT NO. 18 -       Letter on Change in Accounting Principles............N/A

EXHIBIT NO. 19 -       Reports Furnished to Security-Holders................N/A

EXHIBIT NO. 22 -       Published Report Regarding Matters Submitted to
                       Vote ................................................N/A

EXHIBIT NO. 23 -       Consent of Experts and Counsel.......................N/A

EXHIBIT NO. 24 -       Power of Attorney....................................N/A

EXHIBIT NO. 99 -       Additional Exhibits..................................N/A



*     Previously provided in original filing on Form 10-SB.
**    Previously provided in Amendment No. 2 to Form 10-SB.



                                       5
<PAGE>   6



                                   SIGNATURES


         In accordance with the requirements of the Securities Exchange Act of
1934, Cintech Tele-Management Systems, Inc., as Registrant, has caused this
Report on Form 10-QSB to be signed on its behalf by the undersigned, thereunto
duly authorized.

CINTECH TELE-MANAGEMENT SYSTEMS, INC.


By:  /s/ Diane M. Kamionka                              Date: May 15, 2000
     --------------------------------------
     Diane M. Kamionka
     President and Chief Executive Officer


By:  /s/ Michael E. Freese                              Date: May 15, 2000
     -------------------------------------
     Michael E. Freese
     Director of Finance and Administration



                                       6

<PAGE>   1






















                                 EXHIBIT NO. 19

                      REPORTS FURNISHED TO SECURITY-HOLDERS




<PAGE>   2



CINTECH TELE-MANAGEMENT SYSTEMS, INC.

Condensed Financial Statements for the Three and Nine-Months Ended March 31,
2000 and 1999 and Independent Accountants' Report
- --------------------------------------------------------------------------------

<PAGE>   3



[Logo]
                          ------------------------------------------------------
                          DELOITTE & TOUCHE LLP        Telephone: (513) 784-7100
                          250 East Fifth Street
                          P.O. Box 5340
                          Cincinnati, Ohio 45201-5340





INDEPENDENT ACCOUNTANTS' REPORT

To the Directors of
  Cintech Tele-Management Systems, Inc.

We have reviewed the accompanying condensed balance sheets of Cintech
Tele-Management Systems, Inc. (the "Company") as of March 31, 2000 and 1999 and
the related condensed statements of income, stockholders' equity and cash flows
for the three months and nine months then ended (all expressed in U.S. dollars).
These financial statements are the responsibility of the Company's management.

We conducted our reviews in accordance with standards established by the
American Institute of Certified Public Accountants. A review of interim
financial information consists principally of applying analytic procedures to
financial data and of making inquiries of persons responsible for financial and
accounting matters. It is substantially less in scope than an audit conducted in
accordance with auditing standards generally accepted in the United States of
America, the objective of which is the expression of an opinion regarding the
financial statements taken as a whole. Accordingly, we do not express such an
opinion.

Based on our reviews, we are not aware of any material modifications that should
be made to such condensed financial statements for them to be in conformity with
accounting principles generally accepted in the United States of America.

We have previously audited, in accordance with auditing standards generally
accepted in the United States of America, the balance sheet of the Company as of
June 30, 1999, and the related statement of income, stockholders' equity, and
cash flows for the year then ended (not presented herein); and in our report
dated August 20, 1999, we expressed an unqualified opinion on those financial
statements. In our opinion, the information set forth in the accompanying
condensed balance sheet as of June 30, 1999 is fairly stated, in all material
respects, in relation to the balance sheet from which it has been derived.


/s/ Deloitte & Touche LLP

April 21, 2000



[Logo]


<PAGE>   4



CINTECH TELE-MANAGEMENT SYSTEMS, INC.

CONDENSED BALANCE SHEETS
MARCH 31, 2000, JUNE 30, 1999 AND MARCH 31, 1999

<TABLE>
<CAPTION>
- --------------------------------------------------------------------------------------------
                                                 MARCH 31,                      MARCH 31,
ASSETS                                             2000           JUNE 30,         1999
                                                (UNAUDITED)         1999       (UNAUDITED)
<S>                                              <C>              <C>          <C>

CURRENT ASSETS:
  Cash and cash equivalents (Note 1)              $ 3,361,090    $ 1,500,081    $ 1,602,620
  Marketable securities (Note 2)                    5,205,258      4,864,847      3,417,789
  Accounts receivable, trade - (Net of
    allowance of $25,244, $50,601 and
    $121,705 at March 31, 2000, June 30, 1999,
     and March 31, 1999, respectively) (Note 1)       578,000      1,022,153        936,816
  Inventory (Note 1)                                   25,894         25,781         48,661

  Prepaid expenses                                     28,607         30,172         15,548

  Refundable income taxes (Note 6)                     11,995
  Deferred income taxes (Note 6)                      379,637        298,960
                                                 ------------    -----------    -----------
           Total current assets                     9,590,481      7,741,994      6,021,434
                                                 ------------    -----------    -----------

FIXED ASSETS (Note 1):
  Equipment                                         1,017,853        757,190        731,969
  Furniture and fixtures                              221,211        151,433        151,433
                                                 ------------    -----------    -----------
           Total                                    1,239,064        908,623        883,402
  Less accumulated depreciation                      (908,502)      (786,988)      (778,094)
                                                 ------------    -----------    -----------
           Total fixed assets - net                   330,562        121,635        105,308
                                                 ------------    -----------    -----------
SOFTWARE DEVELOPMENT COSTS-Net (Note 1)               998,670        578,156        522,552
DEFERRED INCOME TAXES (Note 6)                                       274,996
                                                                 -----------
           Total other assets                         998,670        853,152        522,552
                                                 ------------    -----------    -----------

TOTAL                                            $ 10,919,713    $ 8,716,781    $ 6,649,294
                                                 ============    ===========    ===========





                                                 MARCH 31,                      MARCH 31,
                                                   2000          JUNE 30,          1999
                                                (UNAUDITED)        1999        (UNAUDITED)
                                                 <C>              <C>           <C>

LIABILITIES AND STOCKHOLDERS' EQUITY

CURRENT LIABILITIES:
  Accounts payable                               $    355,954    $   270,434     $  490,178
  Accrued liabilities:
    Accrued wages and compensation                    562,703        755,715        571,339
    Accrued income taxes                                              58,340         18,245
    Warranty reserve                                  135,677        119,078        121,556
    Other                                             129,671        182,610        195,818
Deferred maintenance revenue (Note 1)                 995,717        728,678        688,055
                                                    ---------      ---------      ---------
           Total current liabilities                2,179,722      2,114,855      2,085,191
                                                    ---------      ---------      ---------


DEFERRED INCOME TAXES (Note 6)                         94,361
                                                    ---------

STOCKHOLDERS' EQUITY (Notes 1, 4, 5):
  Common stock                                      9,005,121      8,993,777      8,993,777
  Contributed capital                                 675,757        675,757        675,757
  Treasury stock                                       (2,290)        (2,290)        (2,290)
  Accumulated deficit                              (1,032,958)    (3,065,318)    (5,103,141)

                                                    ---------      ----------     ---------
           Total stockholders' equity               8,645,630      6,601,926      4,564,103

                                                    ---------      ----------     ---------

TOTAL                                            $ 10,919,713     $ 8,716,781   $ 6,649,294
                                                 ============     ===========   ===========

</TABLE>

See notes to condensed financial statements and independent accountants' report.


                                      -2-




<PAGE>   5


CINTECH TELE-MANAGEMENT SYSTEMS, INC.

CONDENSED STATEMENTS OF INCOME (UNAUDITED)
FOR THE THREE MONTHS AND NINE-MONTHS ENDED MARCH 31, 2000 AND 1999

<TABLE>
<CAPTION>
- -----------------------------------------------------------------------------------------------------------------------------------
                                                        FOR THE THREE-MONTHS ENDED                 FOR THE NINE-MONTHS ENDED
                                                                  MARCH 31,                                 MARCH 31,
                                                   -----------------------------------------  -------------------------------------
                                                           2000              1999                   2000               1999
<S>                                                   <C>              <C>                    <C>                <C>
NET SALES (Note 1)                                   $2,822,627        $ 2,978,853            $ 9,676,278        $ 8,496,413

COST OF PRODUCTS SOLD (Note 1)                          264,217            296,894                936,464            997,465

AMORTIZATION OF DEFERRED
  SOFTWARE DEVELOPMENT
  COSTS (Note 1)                                        (17,047)            37,891                 89,202            109,891

LICENSING FEES (Note 1)                                 435,890            588,653              1,587,984          1,481,161
                                                     ----------         ----------            -----------        -----------
GROSS PROFIT                                          2,139,567          2,055,415              7,062,628          5,907,896

RESEARCH AND DEVELOPMENT                                190,191             98,983                466,830            294,966

SELLING, GENERAL AND
  ADMINISTRATIVE (Notes 1, 3)                         1,421,343          1,288,255              4,201,208          3,606,339
                                                     ----------         ----------            -----------        -----------
INCOME FROM OPERATIONS                                  528,033            668,177              2,394,590          2,006,591

OTHER INCOME                                            102,604             33,818                228,643             77,460
                                                     ----------         ----------            -----------        -----------
INCOME BEFORE INCOME TAX
PROVISION                                               630,637            701,995              2,623,233          2,084,051

INCOME TAX PROVISION (Note 6)                           126,125             69,155                590,873             69,155
                                                     ----------         ----------            -----------        -----------
NET INCOME                                           $  504,512         $  632,840            $ 2,032,360        $ 2,014,896
                                                     ==========         ==========            ===========        ===========
BASIC EARNINGS
  PER COMMON SHARE (Note 4)                          $     0.04         $     0.05            $      0.17        $      0.16
                                                     ==========         ==========            ===========        ===========
DILUTED EARNINGS
  PER COMMON SHARE (Note 4)                          $     0.04         $     0.05            $      0.16        $     0.16
                                                     ==========         ==========            ===========        ===========
</TABLE>


See notes to condensed financial statements and independent accountants' report.


                                      -3-
<PAGE>   6



CINTECH TELE-MANAGEMENT SYSTEMS, INC.

CONDENSED STATEMENTS OF STOCKHOLDERS' EQUITY (UNAUDITED)
FOR THE NINE-MONTHS ENDED MARCH 31, 2000 AND 1999

<TABLE>
<CAPTION>

- -----------------------------------------------------------------------------------------------------------------------------------

                                                 COMMON                                                                 TOTAL
                                                  STOCK           CONTRIBUTED     TREASURY       ACCUMULATED        STOCKHOLDERS'
                                              NO PAR VALUE          CAPITAL         STOCK          DEFICIT             EQUITY
<S>                                            <C>                 <C>            <C>            <C>                 <C>
BALANCE AT JUNE 30, 1998                       $8,982,842          $675,757       $(2,290)       $(7,118,037)        $2,538,272

STOCK OPTIONS EXERCISED (21,434 shares)            10,935                                                                10,935

NET INCOME                                                                                         2,014,896          2,014,896
                                               ----------          --------       -------        -----------         ----------

BALANCE AT MARCH 31, 1999                      $8,993,777          $675,757       $(2,290)       $(5,103,141)        $4,564,103
                                               ==========          ========       =======        ===========         ==========


BALANCE AT JUNE 30, 1999                       $8,993,777          $675,757       $(2,290)       $(3,065,318)        $6,601,926

STOCK OPTIONS EXERCISED (19,704 shares)            11,344                                                                11,344

NET INCOME                                                                                         2,032,360          2,032,360
                                               ----------          --------       -------        -----------         ----------


BALANCE AT MARCH 31, 2000                      $9,005,121          $675,757       $(2,290)       $(1,032,958)       $8,645,630
                                               ==========          ========       =======        ===========         ==========
</TABLE>


See notes to condensed financial statements and independent accountants' report.


                                      -4-

<PAGE>   7


CINTECH TELE-MANAGEMENT SYSTEMS, INC.

CONDENSED STATEMENTS OF CASH FLOWS  (UNAUDITED)
FOR THE NINE-MONTHS ENDED MARCH 31, 2000 AND 1999

<TABLE>
<CAPTION>
- ------------------------------------------------------------------------------------------------------------------------------
                                                                                               2000               1999
<S>                                                                                         <C>               <C>
CASH FLOWS FROM OPERATING ACTIVITIES:
  Net income                                                                                $ 2,032,360       $ 2,014,896
                                                                                            -----------       -----------
  Adjustments to reconcile net income to net cash provided by
    operating activities:
    Depreciation                                                                                121,514            76,500
    Amortization of software development costs                                                   89,202           109,891
    Deferred income taxes                                                                       288,680
    Provision for doubtful accounts                                                             (25,357)           93,308
    Changes in assets and liabilities:
      Decrease in accounts receivable                                                           469,510           492,934
      (Increase) decrease in inventory                                                             (113)           38,811
      (Increase) decrease in other assets                                                       (10,430)           12,902
      Increase in accounts payable                                                               85,520           288,886
      (Decrease) increase in accrued expenses                                                  (287,692)          283,652
      Increase in deferred maintenance revenue                                                  267,039           245,444
                                                                                            -----------       -----------
           Total adjustments                                                                    997,873         1,642,328
                                                                                            -----------       -----------
           Net cash provided by operating activities                                          3,030,233         3,657,224
                                                                                            -----------       -----------

CASH FLOWS FROM INVESTING ACTIVITIES:
  Purchase of marketable securities                                                            (340,411)       (2,500,957)
  Purchase of fixed assets                                                                     (330,441)          (70,955)
  Expenditures for software development costs                                                  (509,716)         (407,326)
                                                                                            -----------       -----------
           Net cash used in investing activities                                             (1,180,568)       (2,979,238)
                                                                                            -----------       -----------

CASH FLOWS FROM FINANCING ACTIVITIES:
  Proceeds from exercise of stock options                                                        11,344            10,935
                                                                                            -----------       -----------

NET INCREASE IN CASH AND CASH EQUIVALENTS                                                     1,861,009           688,921

CASH AND CASH EQUIVALENTS:
  Beginning of period                                                                         1,500,081           913,699
                                                                                            -----------       -----------


  End of period                                                                             $ 3,361,090       $ 1,602,620
                                                                                            ===========       ===========

SUPPLEMENTAL CASH FLOW INFORMATION-Taxes paid                                               $   372,528       $    52,000
                                                                                            ===========       ===========
</TABLE>


See notes to condensed financial statements and independent accountants' report.


                                      -5-

<PAGE>   8



CINTECH TELE-MANAGEMENT SYSTEMS, INC.

NOTES TO CONDENSED FINANCIAL STATEMENTS
AS OF JUNE 30, 1999 AND AS OF MARCH 31, 2000 AND 1999 AND FOR THE THREE-MONTH
AND NINE-MONTH PERIODS THEN ENDED (INFORMATION RELATED TO THE THREE AND
NINE-MONTHS ENDED MARCH 31, 2000 AND 1999 IS UNAUDITED)
- --------------------------------------------------------------------------------

1.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

     NATURE OF BUSINESS - The Company develops and markets contact center
     solutions for small- to mid-size entities, such as departments, branch
     offices and workgroups, within global enterprises as well as small- to
     mid-size businesses. In addition to the contact center solutions, the
     Company also provides services, such as installation, training, project
     management, consulting and maintenance support.

     BASIS OF PRESENTATION - The condensed financial statements have been
     prepared in accordance with accounting principles generally accepted in the
     United States of America for interim financial information and with the
     instructions to Form 10-QSB and Rule 10-01 of Regulation S-X and are
     expressed in United States dollars. The differences in accounting
     principles generally accepted in the United States of America and Canada
     are described in Note 7. The information disclosed in the notes to the
     financial statements included in the Company's Annual Report on Form 10-KSB
     for the year ended June 30, 1999 has not changed materially unless
     otherwise disclosed herein. Financial information as of June 30, 1999
     included in these condensed financial statements has been derived from the
     audited financial statements included in that report. In management's
     opinion all adjustments (consisting of normal recurring accruals) necessary
     for a fair presentation of the interim periods have been made.

     Results of operations are not necessarily indicative of the results that
     may be expected for future interim periods or for the full year.

     USE OF ESTIMATES - The preparation of the financial statements in
     conformity with generally accepted accounting principles requires
     management to make estimates and assumptions that affect the reported
     amounts of assets and liabilities and disclosure of contingent assets and
     liabilities at the date of the financial statements and the reported
     amounts of revenues and expenses during the reporting period. Actual
     results could differ from those estimates.

     REVENUE - Generally, the Company records product and service revenue when
     the product is shipped and the service is provided. Also, the Company
     records an estimate of potential future returns of product sold at the time
     of sale.

     DEFERRED MAINTENANCE REVENUE - The Company sells product maintenance
     agreements which provide for repair of hardware and no-cost upgrade of
     software. These agreements normally cover periods ranging from 1-5 years
     with revenue being recognized on a straight-line basis over the maintenance
     period.

     WARRANTY RESERVE - At the time of sale, the Company accrues for warranty
     costs relating to hardware or software replacement or on site support to be
     provided during the first twelve months following the sale. Costs
     associated with supporting product under warranty are charged to the
     reserve instead of current period cost. The reserve is adjusted
     periodically based upon actual experience.


                                      -6-
<PAGE>   9


     DEPRECIATION - Fixed assets are carried at cost. Depreciation is computed
     using an accelerated method over the following useful lives:

         Equipment                                               5 years
         Furniture and fixtures                                  7 years
         Leasehold improvements                                  2 years
         Computer equipment                                      3 years


     INVENTORY - Inventories are valued at the lower of cost or market, with
     cost being computed using the first-in, first-out method. Inventories
     consist of:

        <TABLE>
        <CAPTION>

                                                    MARCH 31,         JUNE 30,        MARCH 31,
                                                      2000             1999             1999
        <S>                                         <C>              <C>              <C>
        Literature and other documentation          $ 18,174         $ 14,309         $ 26,576
        Computer hardware                             25,901           21,621           58,024
        Allowance for obsolete inventory             (18,181)         (10,149)         (35,939)
                                                    --------         --------         --------
        Total inventory                             $ 25,894         $ 25,781         $ 48,661
                                                    ========         ========         ========
        </TABLE>


     SIGNIFICANT CUSTOMERS - Most of the Company's sales are to distributors in
     the telephony industry. The Company had sales to major distributors, as
     follows:

<TABLE>
<CAPTION>
                          SALES FOR THE THREE-MONTHS ENDED MAR 31,    SALES FOR THE NINE-MONTHS ENDED MAR 31,
                               2000                 1999                  2000                 1999
                          -------------------- -------------------   -------------------  --------------------
                             Amount      %        Amount      %         Amount      %        Amount      %
<S>                         <C>          <C>   <C>            <C>    <C>           <C>     <C>           <C>
Distributor A               $1,814,469   64%   $ 2,220,043    75%    $6,547,151    68%     $5,814,187    68%
Distributor B                  243,926    9%       226,583     8%     1,084,258    11%        706,346     8%
                            ----------   --    -----------    --     ----------    --      ----------    --

Total                       $2,058,395   73%   $ 2,446,626    83%    $7,631,409    79%     $6,520,533    76%
                            ==========   ==    ===========    ==     ==========    ==      ==========    ==
</TABLE>


     The Company had gross accounts receivable from major distributors, each of
     which was in excess of 10% of the Company's total accounts receivable, as
     follows:

                                                    PERCENT OF
                                                      GROSS
                                                     ACCOUNTS
                                     DISTRIBUTORS    RECEIVABLE
        March 31, 2000                          1         70 %
        June 30, 1999                           2         83 %
        March 31, 1999                          2         78 %



                                      -7-
<PAGE>   10


     INTERNATIONAL SALES - The Company had international sales as follows:

        <TABLE>
        <CAPTION>

                          SALES FOR THE THREE-MONTHS                           SALES FOR THE NINE-MONTHS
                                ENDED MARCH 31,                                     ENDED MARCH 31,
                   -------------------------------------------------   ---------------------------------------------------
                         2000                      1999                      2000                      1999
                   ------------------------  -----------------------   ------------------------  -------------------------
                         AMOUNT        %           AMOUNT       %           AMOUNT        %          AMOUNT         %
        <S>              <C>           <C>        <C>           <C>        <C>            <C>        <C>            <C>
        Canada           $ 23,940      1%         $ 47,727      2%         $ 114,213      1%         $ 79,090       1%
        Other                                        2,000                                              3,519
                         --------     --          --------     --          ---------     --          --------      --

        Total            $ 23,940      1%         $ 49,727      1%         $ 114,213     1%          $ 82,609       1%
                         ========     ==          ========     ==          =========    ==           ========      ==
        </TABLE>


     SOFTWARE DEVELOPMENT COSTS - Costs incurred internally for creation of the
     computer software product are charged to research and development expense
     when incurred until technological feasibility has been established for the
     product. Thereafter, until general release, all software production costs
     are capitalized and subsequently reported at the lower of amortized cost or
     net realizable value. The capitalized costs are amortized on a
     straight-line basis over the estimated economic life of the product.

     Costs capitalized were $218,301 and $78,292 and related amortization was
     $(17,047) and $37,891 for the three-months ended March 31, 2000 and 1999,
     respectively. Costs capitalized were $509,716 and $407,326 and related
     amortization was $89,202 and $109,891 for the nine-months ended March 31,
     2000 and 1999, respectively. The Company periodically evaluates the
     capitalized cost relative to potential sales and accelerates the write-off
     when appropriate.

     LICENSING FEE - The Company has agreements with distributors which require
     the payment of a license fee on certain software sales made by the
     distributors. This license fee is for the distribution of the Company's
     products.

     FAIR VALUE OF FINANCIAL INSTRUMENTS - The carrying value of certain of the
     Company's financial instruments, such as cash, trade accounts receivable
     and trade accounts payable, approximate their fair values.

     ACCOUNTING CHANGES - In 1998, the Financial Accounting Standards Board
     (FASB) issued Statement No. 133, "Accounting for Derivative Instruments and
     Hedging Activities." This statement, as amended, which is effective for
     fiscal year 2001, will have no impact on the Company's reported financial
     position, result of operations or cash flows.

     The Company adopted FASB Statement No. 131, "Disclosures about Segments of
     an Enterprise and Related Information," during 1999. There was no impact on
     the Company's financial statements.

     CASH AND CASH EQUIVALENTS - For purposes of reporting cash flows, the
     Company considers all money market instruments to be cash equivalents.

     RECLASSIFICATION - Certain fiscal 1999 amounts have been reclassified in
     order to conform to fiscal 2000 presentation.


                                      -8-

<PAGE>   11


2.   MARKETABLE SECURITIES

     The Company maintains various investments in federal agency notes which are
     classified as held-to-maturity and are reported at amortized cost in
     accordance with FASB Statement No. 115 "Accounting for Certain Investments
     in Debt and Equity Securities". All items mature within one year. The cost
     and market value of the investments are summarized below:

        <TABLE>
        <CAPTION>

                                                                                             NET
                                                        AMORTIZED                         UNREALIZED
        DESCRIPTION                                       COST             MARKET        GAIN (LOSS)
        <S>                                           <C>               <C>                 <C>
        March 31, 2000 - Federal Agency Notes         $ 5,205,258       $ 5,203,625         $(1,633)
                                                      ============      ============        ========

        June 30, 1999 - Federal Agency Notes          $ 4,864,847       $ 4,858,395         $(6,452)
                                                      ============      ============        ========

        March 31, 1999 - Federal Agency Notes         $ 3,417,789       $ 3,416,287         $(1,502)
                                                      ============      ============        ========
        </TABLE>


3.   OPERATING LEASES

     OPERATING LEASES - The Company leases its office facility in Norwood, Ohio.
     This operating lease, which began in March 1995 and expires in April 2002,
     calls for escalating lease payments over the term of the lease. The Company
     records lease expense on a straight-line basis over the life of the lease.

     The annual minimum rent to be paid under the operating lease agreement for
     the facility in Norwood, Ohio is as follows:

        Period Ending March 31:
          2001                                     $233,816
          2002                                      253,300


     Rent expense for the leased office space was $83,875 and $73,277 for the
     three-month periods ended March 31, 2000 and 1999, respectively. Rent
     expense for the leased office space was $230,428 and $219,829 for the
     nine-month periods ended March 31, 2000 and 1999, respectively.

4.   CAPITAL STOCK AND INCOME PER SHARE

     The following schedule is a summary of the Company's shares of capital
     stock.

        <TABLE>
        <CAPTION>
                                                                              COMMON             IN
                                           AUTHORIZED        ISSUED          OUTSTANDING      TREASURY
        <S>                               <C>               <C>               <C>               <C>
        Balance at March 31, 2000         15,000,000        12,322,889        12,320,889        2,000
                                          ==========        ==========        ==========        =====

        Balance at June 30, 1999          15,000,000        12,303,185        12,301,185        2,000
                                          ==========        ==========        ==========        =====

        Balance at March 31, 1999         15,000,000        12,303,185        12,301,185        2,000
                                          ==========        ==========        ==========        =====
</TABLE>


                                      -9-

<PAGE>   12


     Income per common share was based on the weighted average number of common
     shares outstanding during each period.

     The Company's basic and diluted earning per share were determined as
     follows:

        <TABLE>
        <CAPTION>

                                                THREE-MONTHS ENDED                      THREE-MONTHS ENDED
                                                  MARCH 31, 2000                          MARCH 31, 1999
                                    --------------------------------------  --------------------------------------
                                       INCOME        SHARES     PER SHARE      INCOME        SHARES     PER SHARE
                                     (NUMERATOR)  (DENOMINATOR)  AMOUNT      (NUMERATOR)  (DENOMINATOR)  AMOUNT
        <S>                             <C>          <C>           <C>          <C>          <C>           <C>
        BASIC EPS

        Income available to
          common stockholders         $ 504,512    12,316,307     $ 0.04      $ 632,840    12,299,207    $ 0.05

        EFFECT OF DILUTIVE
          SECURITIES

        Stock options                                 817,777                                 491,425
                                      ---------    ----------     ------      --------     ----------    ------

        DILUTED EPS

        Income available to
          common stockholders
          and assumed conversions     $ 504,512    13,134,084     $ 0.04      $ 632,840    12,790,632    $ 0.05
                                      =========    ==========     ======      =========    ==========    ======
        </TABLE>


        <TABLE>
        <CAPTION>

                                                NINE-MONTHS ENDED                       NINE-MONTHS ENDED
                                                  MARCH 31, 2000                          MARCH 31, 1999
                                    --------------------------------------  --------------------------------------
                                       INCOME        SHARES     PER SHARE      INCOME        SHARES     PER SHARE
                                     (NUMERATOR)  (DENOMINATOR)  AMOUNT      (NUMERATOR)  (DENOMINATOR)  AMOUNT
        <S>                           <C>          <C>           <C>          <C>          <C>           <C>
        BASIC EPS

        Income available to
          common stockholders         $ 2,032,360    12,308,304    $ 0.17     $ 2,014,896    12,290,007    $ 0.16

        EFFECT OF DILUTIVE
          SECURITIES

        Stock options                                   691,978                                 327,166
                                      -----------    ----------    ------     -----------    ----------    ------

        DILUTED EPS

        Income available to
          common stockholders
          and assumed conversions     $ 2,032,360    13,000,282    $ 0.16     $ 2,014,896    12,617,173    $ 0.16
                                      ===========    ==========    ======     ===========    ==========    =====
        </TABLE>


      Stock options representing 150,000 shares for the nine-months ended March
      31, 1999 were not included in computing diluted earnings per share because
      their effects were antidilutive.

5.    STOCK OPTION PLAN

      During 1994, the Board of Directors approved a plan providing for the
      granting, to employees, options for the purchase of a maximum of 1,500,000
      shares of common stock. In 1996, the plan was amended to provide for
      non-employee eligibility. In 1999, the plan was amended and restated to
      include in one document all previous amendments and other non-material
      changes designed to improve the operation of the plan and to reserve an
      additional 1,000,000 shares for issuance under the plan. Excluding the
      options granted in February 1994, all options have been granted at an
      exercise price equal to the fair market value at the date of grant and
      become exercisable equally over a period ranging from one to four


                                      -10-

<PAGE>   13


     years. The February 1994 options were granted at a price below fair market
     value at the date of grant and were subsequently adjusted to market. The
     1994 options granted became exercisable equally over a two-year period. All
     options expire at the end of ten years from the date of grant or are
     subject to the performance provisions of specific grants.

      The Company has adopted the disclosure only provision of SFAS No. 123 and
      applies APB Opinion No. 25 in accounting for its stock options. Proforma
      disclosure reflecting the financial impact of compensation cost for stock
      option grants made in fiscal years 1999 and 1998, determined using the
      fair value method consistent with SFAS No. 123, were presented in the
      footnotes to the 1999 annual report.

6.    INCOME TAXES

      Deferred income tax assets and liabilities are computed for differences
      between the financial statement and tax basis of assets and liabilities
      that will result in taxable or deductible amounts in the future based on
      enacted tax laws and rates applicable to the periods in which the
      differences are expected to affect taxable income. Valuation allowances
      are established when necessary to reduce deferred tax assets to the amount
      expected to be realized. Income tax expense is the tax payable or
      refundable for the period plus or minus the change during the period in
      deferred tax assets and liabilities.

      Deferred taxes consist of the following:

        <TABLE>
        <CAPTION>

                                                                       MARCH 31,       JUNE 30,         MARCH 31,
                                                                         2000            1999             1999
        <S>                                                           <C>             <C>              <C>
        Current deferred tax asset - Deferred revenue
          and other                                                   $ 379,637       $  298,960       $   599,358
          Less valuation allowance                                                                        (599,358)
                                                                      ---------       ----------       -----------
        Net                                                           $ 379,637       $  298,960       $         -
                                                                      =========       ==========       ===========
        Non-current deferred tax asset - Carryforwards
          and credits                                                 $ 376,501       $1,080,683       $ 1,491,798
        Non-current deferred tax liability - Deferred
          software development costs and other                         (470,862)        (196,573)         (177,668)
                                                                      ---------       ----------       -----------
          Net non-current deferred tax asset (liability)                (94,361)         884,110         1,314,130
          Less valuation allowance                                                      (609,114)       (1,314,130)
                                                                      ---------       ----------       -----------
        Net                                                           $ (94,361)      $  274,996       $         -
                                                                      =========       ==========       ===========
</TABLE>



                                      -11-
<PAGE>   14



     The provision for income taxes for the three-months and nine-months ended
     March 31, 2000 and 1999 consists of the following:

        <TABLE>
        <CAPTION>

                                                            FOR THE THREE-MONTHS                   FOR THE NINE-MONTHS
                                                              ENDED MARCH 31,                        ENDED MARCH 31,
                                                      ---------------------------------     -----------------------------------
                                                           2000             1999                  2000              1999
        <S>                                            <C>               <C>                   <C>               <C>
        Current provision                              $ 136,062         $ 69,155              $ 302,193         $ 69,155
        Deferred provision                               205,493          201,695                897,794          708,610
                                                       ---------         --------              ---------         --------
                   Total                                 341,555          270,850              1,199,987          777,765

        Decrease in the valuation allowance             (215,430)        (201,695)              (609,114)        (708,610)
                                                       ---------         --------              ---------         --------

        Income tax expense                             $ 126,125         $ 69,155              $ 590,873         $ 69,155
                                                       =========         ========              =========         ========
</TABLE>


     The primary differences between the statutory rate for federal income tax
     and the effective income tax rate are the utilization of net operating
     losses to offset current income and the change in the valuation allowance.
     At March 31, 2000, the Company has state net operating loss carryforwards,
     research and development credit carryforwards and alternative minimum tax
     credits available to offset future income taxes.

7.   RECONCILIATION OF CANADIAN AND UNITED STATES GENERALLY ACCEPTED ACCOUNTING
     PRINCIPLES ("CANADIAN GAAP AND U.S. GAAP")

     These condensed financial statements have been prepared in accordance with
     accounting principles generally accepted in the United States.

     During the periods ended March 31, 2000 and 1999, differences between
     Canadian GAAP and U.S. GAAP arose as a result of depreciation. For U.S.
     GAAP purposes, furniture and fixtures, equipment, leasehold improvements,
     and computer equipment are depreciated over useful lives of seven, five,
     two, and three years, respectively, using an accelerated method. For
     Canadian GAAP purposes, furniture and fixtures, equipment, leasehold
     improvements, and computer equipment are to be depreciated over useful
     lives of five, three, two, and three years, respectively, using a
     straight-line method. The difference in methodology results in a reported
     U.S. GAAP net income in excess of Canadian GAAP of $23,551 and $12,281 for
     the periods ended March 31, 2000 and 1999, respectively. The difference
     does not have a material effect on the earnings per share calculation for
     either period.

                                   * * * * * *



                                      -12-

<TABLE> <S> <C>

<ARTICLE> 5

<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          JUN-30-2000
<PERIOD-START>                             JUL-01-1999
<PERIOD-END>                               MAR-31-2000
<CASH>                                       3,361,090
<SECURITIES>                                 5,205,258
<RECEIVABLES>                                  603,244
<ALLOWANCES>                                    25,244
<INVENTORY>                                     25,894
<CURRENT-ASSETS>                             9,590,481
<PP&E>                                       1,239,064
<DEPRECIATION>                                 908,502
<TOTAL-ASSETS>                              10,919,713
<CURRENT-LIABILITIES>                        2,179,722
<BONDS>                                              0
                                0
                                          0
<COMMON>                                     9,005,121
<OTHER-SE>                                   (359,491)
<TOTAL-LIABILITY-AND-EQUITY>                10,919,713
<SALES>                                      9,676,278
<TOTAL-REVENUES>                             9,676,278
<CGS>                                          936,464
<TOTAL-COSTS>                                2,613,650
<OTHER-EXPENSES>                             4,668,038
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                              2,623,233
<INCOME-TAX>                                   590,873
<INCOME-CONTINUING>                          2,032,360
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                 2,032,360
<EPS-BASIC>                                       0.17
<EPS-DILUTED>                                     0.16


</TABLE>


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