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SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
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FORM 10-K
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(MARK ONE)
/X/ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934
For the fiscal year ended November 1, 1997
OR
/ / TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
For the transition period from to
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COMMISSION FILE NUMBER 027130
WESTERN STAFF SERVICES, INC.
(Exact name of registrant as specified in its charter)
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DELAWARE 94-1266151
(State or other jurisdiction of (I.R.S. Employer Identification No.)
incorporation or organization)
301 LENNON LANE
WALNUT CREEK, CALIFORNIA 94598-2453
(Address of principal executive offices) (Zip Code)
(510)930-5300
Registrant's telephone number, including area code
SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:
None
SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:
Common Stock, $0.01 par value per share
Indicate by check mark whether the registrant: (1) has filed all reports
required to be filed by Section 13 or 5(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Yes x No
Indicate by a check mark if disclosure of delinquent filers pursuant to
Item 405 of Regulation S-K is not contained herein, and will not be contained,
to the best of registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. [X]
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The aggregate market value of the voting stock held by non-affiliates of
the registrant was approximately $60,891,598 as of December 31, 1997, based upon
the closing price of the Registrant's Common Stock on the Nasdaq National Market
reported for that trading day. Shares of Common Stock held by each executive
officer and Director and by each person who beneficially owns more than five
percent (5%) of the outstanding Common Stock have been excluded in that such
persons may under certain circumstances be deemed to be affiliates. This
determination of executive officer or affiliate status is not necessarily a
conclusive determination for other purposes.
10,262,198 shares of the Registrant's $0.01 par value Common Stock were
outstanding as of December 31, 1997.
DOCUMENTS INCORPORATED BY REFERENCE.
The following documents (or portions thereof) are incorporated by reference
into the Parts of the Form 10-K.
Definitive Proxy Statement related to the Company's 1998 Annual Meeting of
Stockholders to be filed hereafter (incorporated into Part III hereof).
TABLE OF CONTENTS
Page Number
PART I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Item 1. BUSINESS . . . . . . . . . . . . . . . . . . . . . . 5
Item 2. PROPERTIES . . . . . . . . . . . . . . . . . . . . . 28
Item 3. LEGAL PROCEEDINGS. . . . . . . . . . . . . . . . . . 28
Item 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS. 29
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PART II. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Item 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED
STOCKHOLDER MATTERS. . . . . . . . . . . . . . . . . 30
Item 6. SELECTED FINANCIAL DATA. . . . . . . . . . . . . . . 32
Item 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS. . . . . . . . . 34
Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA. . . . . 47
Item 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS
ON ACCOUNTING AND FINANCIAL DISCLOSURE . . . . . . . 48
PART III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Item 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT . 49
Item 11. EXECUTIVE COMPENSATION . . . . . . . . . . . . . . . 53
Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS
AND MANAGEMENT . . . . . . . . . . . . . . . . . . . 53
Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS . . . 53
PART IV. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Item 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS
ON FORM 8-K. . . . . . . . . . . . . . . . . . . . . 53
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PART I
ITEM 1. BUSINESS.
THE FOLLOWING DISCUSSION CONTAINS FORWARD-LOOKING STATEMENTS REGARDING
EVENTS AND FINANCIAL TRENDS WHICH MAY AFFECT THE COMPANY'S FUTURE OPERATING
RESULTS AND FINANCIAL POSITION. SUCH STATEMENTS ARE SUBJECT TO RISKS AND
UNCERTAINTIES THAT COULD CAUSE THE COMPANY'S ACTUAL RESULTS AND FINANCIAL
POSITION TO DIFFER MATERIALLY FROM THOSE ANTICIPATED IN THE FORWARD-LOOKING
STATEMENTS. THESE FACTORS INCLUDE, BUT ARE NOT LIMITED TO, DEMAND FOR THE
COMPANY'S SERVICES, THE COMPETITION WITHIN ITS MARKETS, THE LOSS OF A PRINCIPAL
CUSTOMER, THE COMPANY'S ABILITY TO INCREASE THE PRODUCTIVITY OF ITS EXISTING
OFFICES, TO CONTROL COSTS AND TO EXPAND OPERATIONS, THE AVAILABILITY OF
SUFFICIENT PERSONNEL, AND OTHER FACTORS SET FORTH IN "MANAGEMENT'S DISCUSSION
AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS" AND ELSEWHERE
HEREIN AND IN OTHER DOCUMENTS FILED BY THE COMPANY WITH THE SECURITIES AND
EXCHANGE COMMISSION.
OVERVIEW
The Company provides traditional temporary staffing services to businesses,
government agencies and health care organizations in regional and local markets
in the United States and selected international markets. Through its network of
Company-owned, franchise agent and licensed offices, the Company offers a wide
range of temporary staffing solutions, including replacement, supplemental and
on-site programs. The Company has nearly 50 years of experience in the staffing
industry and operates 400 offices in 44 states and the District of Columbia as
well as Guam and five foreign countries. At November 1, 1997, the end of the
Company's fiscal year, approximately 65%
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of these offices were owned by the Company, 30% were operated by franchise
agents and 5% were operated by licensees. The Company's two primary lines of
business are business services and medical services.
The Company was founded in 1948 and incorporated in California in 1954. In
October 1995, the Company reincorporated in Delaware. The Company's executive
offices are located at 301 Lennon Lane, Walnut Creek, California 94598-2453, and
its telephone number is (510) 930-5300. The Company transacts business through
its subsidiaries, the largest of which is Western Staff Services (USA), Inc., a
California corporation, that is the primary operating entity.
References in this Form 10-K to (i) the "Company" or "Western" refer to
Western Staff Services, Inc., its predecessor and their respective subsidiaries,
unless the context otherwise requires, and (ii) "franchise agents" refer to the
Company's franchisees in their role as limited agents of the Company in
recruiting job applicants, soliciting job orders, filling those orders and
handling collection matters upon request, but otherwise refer to the Company's
franchisees in their roles as independent contractors of the Company.
BUSINESS SERVICES
SERVICES. The Company provides essential support personnel to serve
clerical, light industrial, and light technical staffing needs of customers
through a network of offices. At November 1, 1997, the Company's business
services comprised 340 offices and represented approximately 92.0% of the
Company's fiscal 1997 sales, excluding license fees. In the light industrial
segment, the Company's temporary personnel perform light-duty, labor intensive
tasks, such as unskilled and semi-skilled assembly, packaging, warehousing,
manufacturing and mail-house support. The Company's temporary clerical
personnel typically perform tasks such as telemarketing, customer service, word
processing, copying, data entry and reception. The Company's temporary
personnel in the light technical segment provide services such as help desk
support, laboratory testing and support and quality control.
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As is common in the temporary staffing industry, the Company's engagements
to provide services to its customers are generally non-exclusive, of a
short-term nature and subject to termination by the customer with little or no
notice. During fiscal 1997 and fiscal 1996, no single customer of the Company
accounted for more than 1.0% and 1.5%, respectively, of the Company's sales,
excluding license fees. Nonetheless, the loss of any of the Company's
significant customers would have an adverse effect on the Company's business,
results of operations, cash flows and financial condition. The Company is also
subject to credit risk associated with its trade receivables. Should any of the
Company's principal customers default on a large receivable, the Company's
business, results of operations, cash flows and financial condition could be
adversely affected.
RECRUITING OF EMPLOYEES. The Company's branch offices interview and test
prospective employees using automated testing programs developed by outside
vendors. These programs can be customized to meet the particular desires and
needs of each of the Company's customers. In addition, branch office managers
are afforded flexibility in the recruiting process, so that the pool of
available temporary employees in each office may be tailored to meet the
specific needs of customers in local markets.
The Company is in the business of employing people and placing them in the
workplace of other businesses. Attendant risks include claims against the
Company by regular staff or temporary employees, or by third persons, for
physical or emotional injury, harassment, discrimination and other claims.
Additional risks include, but are not limited to, fraudulent payroll practices
by regular staff or temporary employees of the Company, by franchise agents and
licensees and their employees and the unlawful employment by the Company of
undocumented workers. Although the Company has policies and guidelines in place
to reduce its exposure to these risks and carries insurance, a failure to follow
these policies and guidelines may result in negative publicity or the payment by
the Company of monetary damages or fines.
The Company competes for customers and qualified temporary personnel with
other full service providers, as well as specialized temporary services firms
and home care providers. Many of these competitors have greater marketing,
financial and other resources than the Company. In addition, a substantial
number of the Company's
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temporary employees during any given year will terminate their employment with
the Company to accept permanent employment with customers of the Company. The
Company may, in the future, encounter difficulty in recruiting sufficient
temporary employees of the caliber the Company is committed to providing to its
customers. In addition, during periods of decreased unemployment, the Company
may incur increased expenses associated with recruiting qualified temporary
employees. The Company's inability to attract and retain a sufficient number of
additional qualified temporary employees to support the Company's projected
growth or the loss of a significant number of qualified temporary employees
could have a material adverse effect on the Company's business, results of
operations, cash flows and financial condition.
SALES AND MARKETING. The Company markets its temporary personnel services
to local and regional customers through its network of Company-owned, franchise
agent and licensed offices, as well as through its on-site service locations.
The Company coordinates its sales and marketing efforts through its corporate
headquarters in cooperation with branch and regional offices. The Company
targets small to mid-size companies in regional and local markets. The Company
seeks to obtain new customers by focusing on opportunities in regional and local
markets through personal sales presentations, telemarketing, direct mail
solicitation, referrals from other customers and advertising in a variety of
regional and local media, including the Yellow Pages, newspapers, magazines and
trade publications. In addition, the Company selectively utilizes local radio
advertising in certain markets to enhance its name recognition.
INTERNATIONAL OPERATIONS. The Company's international operations consist
of 52 offices, 21 in the United Kingdom, 17 in Australia, four in New Zealand,
four in Denmark and six in Norway. All of these offices are presently
Company-owned and they provide business services. Through these offices, the
Company offers temporary personnel in the light industrial and clerical support
areas. In addition, the international offices supply permanent employment
placements. The Company employs a managing director for each country who
oversees all of the Company's operations in that country. For fiscal 1997,
12.6% of the Company's sales, excluding license fees, were derived from the
Company's international operations, and sales for the international operations
increased 23.2% as compared to fiscal 1996. International operations are subject
to inherent risks, including unexpected
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changes in regulatory requirements, tariffs and other barriers, fluctuating
exchange rates, difficulties in staffing and managing foreign operations,
greater working capital requirements and political and economic instability. A
portion of the Company's sales outside of North America are denominated in local
currencies, and accordingly, the Company is subject to the risks associated with
fluctuations in currency rates. There can be no assurance that any of these
factors will not have a material adverse effect on the Company's future
international sales and, consequently, on the Company's business, operating
results, cash flows and financial condition.
SPECIAL PROGRAMS. The Company no longer conducts the Santa Program and the
Photo Program. The Santa Program provided fully costumed and trained Santas
and Santa helper personnel to retail stores and small shopping centers. The
Company's Photo Program sold photos and related items on a retail basis at major
shopping centers and malls across the country utilizing the Company's personnel
and digital and instant photography and video equipment for major seasonal
events such as Christmas and Easter. The division that conducted those special
programs was sold in the fourth quarter of fiscal 1997. The impact of the sale
was not material to the Company's revenues.
MEDICAL SERVICES
The Company provides temporary personnel to serve an array of home care and
institutional health care needs, including registered nurses, licensed
practical/vocational nurses, physical, occupational and speech therapists,
medical social workers, certified home health and personal care aides, home care
companions, and allied health personnel such as pharmacists, medical technicians
and phlebotomists. Approximately half of the medical services division's
personnel are licensed. In the third quarter of fiscal 1997, the Company
formed a new California corporation known as Western Medical Services, Inc. and
transferred the division's assets and liabilities to that subsidiary. During
fiscal 1997, approximately 69.1% of the Company's medical services health care
sales were derived from home care services and 30.9% were derived from
institutional staffing. At November 1, 1997, the medical services subsidiary
comprised 60 domestic offices and contributed approximately 8.0% of the
Company's sales, excluding license fees.
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In home care, a registered nurse or appropriate home care professional
initially assesses the home care case, then devises a plan of treatment for
doctor approval, provides the necessary treatment, examines and records the
patient's progress, and makes periodic reports to the physician or case manager.
Physical, occupational and speech therapists as well as medical social workers
provide specialized treatment as needed to ensure maximum patient recovery.
Certified home health aides are trained to assist the ill, elderly or disabled
in their normal daily functions. Home care companions provide companionship and
attend to other social and personal needs in the patient's home but do not
provide hands-on care. The medical services subsidiary provides health care
personnel for institutional staffing in hospitals, nursing homes, clinics, other
health care facilities, and prisons. Institutional staffing consists mainly of
RNs, LPNs/LVNs, certified nurse aides and allied health personnel such as
pharmacists, phlebotomists and x-ray and lab technicians.
The Company's medical services subsidiary places temporary personnel in
private homes with limited on-site supervision, thereby subjecting the Company
to the risks of malpractice and other types of claims. Although the Company has
policies and guidelines in place to reduce its exposure to these risks and
carries insurance, a failure to follow these policies and guidelines may result
in negative publicity and the payment by the Company of monetary damages or
fines.
The Company's marketing efforts for health care services are based on a
team approach, with its national medical contracts department working with the
local market operators to identify national, regional and large local sales
opportunities. The Company's national medical contracts department's marketing
efforts principally involve direct sales presentations to large organizations,
including managed care organizations and independent physicians' associations.
The branch office's marketing program consists largely of direct sales
presentations to case managers, physicians, discharge planners, insurance
companies, social service agencies and facility administrators. Sales
representatives are employed in most of the branch offices. The Company
advertises in the Yellow Pages, newspapers, magazines and trade publications,
and through exhibits at various health care conferences. The
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Company also has existing relationships with state and local governmental
referral services with which the medical services subsidiary conducts business
under non-exclusive contracts.
In order to maintain quality control, the medical services subsidiary sets
policy and procedures for Company-owned, franchise agent and licensed offices
through a Governing Body, an internal oversight authority. These procedures
include guidelines for compliance with local, state and federal regulations,
improving quality of service, hiring criteria, training programs and
professional guidance.
Legislative changes affecting the health care industry have been proposed
from time to time in Congress and various states. Changes in the government's
support of health care services, the methods by which those services are
delivered and the prices therefor may all have a material adverse effect on the
Company's business, results of operations and financial condition. It is
uncertain what the ultimate impact of such changes on revenue could be. Even if
it were to be positive, no assurance can be given that the costs of adapting to
such changes would not have a significant negative impact on future earnings of
the Company.
A number of states have adopted laws regulating companies that provide
health care services. In many of the states, the Company need only be licensed.
The laws of some of these states have the effect of limiting or prohibiting the
Company's ability to provide certain services and to establish or expand its
medical operations. In addition, Joint Commission on Accreditation of
Healthcare Organizations ("JCAHO") accreditation has become important in
providing home health care services. As of December 31, 1997, 16 of the
Company-owned offices, six franchise agent offices and three licensed offices
were accredited by JCAHO. Applications for JCAHO accreditation are pending for
one franchise agent office and four licensed offices. Failure to obtain such
accreditation or delays in the accreditation process could adversely affect the
ability of the Company to compete in the home health care services area.
The Company began to serve Medicare patients in fiscal 1992. 28.5% of the
Company's medical services sales in fiscal 1997 were attributable to Medicare
services (2.3% of the Company's total sales of services and license
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fees). Over half the Company-owned offices in the medical services subsidiary
were certified to provide home health care services to Medicare patients as of
December 31, 1997.
OPERATIONS
The Company operates through a network of 400 offices in 44 states and the
District of Columbia as well as Guam and five foreign countries. In addition,
the Company establishes from time to time recruiting offices both for recruiting
potential temporary employees and for testing demand for its services in new
market areas. The Company's operations are decentralized, with branch, area,
regional and zone managers and franchise agents and licensees enjoying
considerable autonomy in hiring, business mix and advertising. The Company
seeks highly talented managers and entrepreneurs who are capable of operating
independently and who will succeed within the Company's decentralized branch
office structure. The Company provides its decentralized branch offices with
support from its corporate headquarters in such areas as billing, payroll,
credit granting, receivables aging analysis, collections, risk management
programs, workers' compensation and state unemployment insurance, marketing
support, quality standards, guidance in hiring and training of temporary
personnel, operating procedures, customer services, training materials and
advice on legal and regulatory matters.
The general level of economic activity significantly affects the demand for
temporary personnel. As economic activity has slowed, the use of temporary
employees often has been curtailed before permanent employees have been
released. In addition, an economic downturn may adversely affect the demand for
temporary personnel and may have a material adverse effect on the Company's
business, results of operations, cash flows and financial condition. As economic
activity has increased, temporary employees often have been added to the work
force before permanent employees have been hired. During these periods of
increased economic activity and generally higher levels of employment, the
competition among temporary services firms for qualified temporary personnel is
intense. Further, the Company may face increased competitive pricing pressures
during such periods. There can be no assurance that during these periods the
Company will be able to recruit the temporary personnel necessary to fill
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its customers' job orders or that such pricing pressures will not adversely
affect the Company's business, results of operations, cash flows and financial
condition.
The Company has experienced significant fluctuations in its operating
results and anticipates that these fluctuations may continue. Operating results
may fluctuate due to a number of factors, including the demand for the Company's
services, the competition within its markets, the loss of a principal customer
and the Company's ability to increase the productivity of its existing offices,
to control costs and to expand operations, and the availability of sufficient
personnel. In addition, the Company's results of operations could be adversely
affected by severe weather conditions in regions where it operates its business.
While the Company has recorded operating income in each of the past five fiscal
years, there can be no assurance that it will be able to sustain profitability
or that conditions will not have a material adverse effect on its business,
results of operations, cash flows and financial condition. Due to all of the
foregoing factors, the Company has experienced in the past, and may possibly
experience in the future, results of operations below the expectations of public
market analysts and investors. The occurrence of such an event has had, and
would likely have, a material adverse effect on the price of the Company's
Common Stock.
The Company's results of operations have historically been subject to
seasonal fluctuations. Demand for temporary staffing historically has been
greatest during the Company's fourth fiscal quarter due largely to the planning
cycles of many of its customers. Sales for the first fiscal quarter are
typically lower due to national holidays as well as plant shutdowns during and
after the holiday season. These shutdowns and post holiday season declines
significantly affect job orders received by the Company, particularly in the
light industrial sector.
The Company's performance depends in part upon its ability to identify,
develop and retain qualified employees, particularly branch office, area,
regional and zone managers. The Company recruits such personnel from a limited
pool of available applicants. In addition, given the relatively decentralized
nature of the Company's business, the Company is heavily dependent on the
performance and productivity of its branch office managers. The Company
establishes performance standards for branch office managers, and, to the extent
these standards are not met, its business, results of operations, cash flows and
financial condition could be adversely affected. From
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time to time, the Company has terminated branch office managers who have failed
to meet its performance standards. There can be no assurance that the Company
will be able to continue to identify, develop and retain qualified managers or
that existing or new branch office managers will be able to meet performance
standards set by the Company. In addition, in fiscal 1996, the Company
introduced new, incentive-based plans for the compensation of office, area,
regional and zone managers. The loss of some of its key managers could have a
material adverse effect on the Company's business, results of operations, cash
flows and financial condition, particularly its ability to establish and
maintain customer relationships.
In addition, the Company is highly dependent on its senior executives,
including W. Robert Stover, its Chairman and Chief Executive Officer, Michael K.
Phippen, its President and Chief Operating Officer, and Paul A. Norberg, its
Executive Vice President and Chief Financial Officer, and on the other members
of its executive management team. The Company has entered into an employment
agreement with its Chief Executive Officer for continuing employment until he
chooses to retire or until his death. The Company does not have employment
agreements with its other senior executives, but the Company has entered into
employment agreements with certain other members of its executive management
team. The loss of the services of any of these key personnel or the inability
to attract, retain and motivate sufficient numbers of qualified key employees
could have a material adverse effect on the Company's business, results of
operations, cash flows and financial condition.
The Company plans to pursue strategic acquisitions of independent temporary
services firms. The Company may also consider further acquisitions of franchise
agents and licensees. There can be no assurance that the Company will be able
to successfully identify suitable acquisition candidates, complete acquisitions,
integrate acquired businesses into its operations or expand into new markets.
The Company is unable to predict whether or when any prospective acquisition
candidate will become available or the likelihood that a material acquisition
will be completed should any negotiations commence. If the Company proceeds
with a relatively large acquisition, and the consideration is in the form of
cash, a substantial portion of the Company's cash and surplus borrowing capacity
could be used to consummate such an acquisition. There can be no assurance that
the Company will be able to integrate any such acquisitions in a timely manner
without substantial costs or delays or other problems. Once
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integrated, the acquired entities may not achieve levels of sales, profitability
or productivity comparable to the Company's existing offices or perform as
otherwise anticipated. In addition, acquisitions involve a number of special
risks, such as diversion of management's attention, difficulties in the
integration of acquired operations and retention of key personnel, unanticipated
problems or legal liabilities, the integration of management information
systems, and the amortization of acquired intangible assets, some or all of
which could have a material adverse effect on the Company's business, results of
operations, cash flows and financial condition. To date, the acquisitions
consummated by the Company have not been material. If the Company were to
proceed with a substantial acquisition relative to its operations, the risks of
integration would be increased.
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The following table sets forth information as to the number of offices in
operation as of the dates indicated.
NOV. 1, NOV. 2, OCT. 28, OCT. 29, OCT. 30,
1997 1996 1995 1994 1993
------- ------- -------- -------- --------
Number of Offices: (1)
Company-owned. . . . . . . 259 237 214 187 179
Franchise agent. . . . . . 120 119 106 99 97
Licensed . . . . . . . . . 21 14 21 16 5
---- ---- ---- ---- ----
Total . . . . . . . . . 400 370 341 302 281
---- ---- ---- ---- ----
---- ---- ---- ---- ----
Business Services:
Domestic . . . . . . . . . 288 280 263 232 213
International. . . . . . . 52 47 44 41 38
---- ---- ---- ---- ----
Sub-total . . . . . . . 340 327 307 273 251
Medical Services . . . . . . 60 43 34 29 30
---- ---- ---- ---- ----
Total . . . . . . . . . 400 370 341 302 281
---- ---- ---- ---- ----
---- ---- ---- ---- ----
- ---------------
(1) Excludes Company-owned recruiting offices.
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COMPANY-OWNED OFFICES
Employees of each Company-owned office report to a manager who is
responsible for day-to-day operations and the profitability of that office.
Office managers generally report to area and/or regional managers. As of
December 31, 1997, there were two zone managers and 15 regional managers within
the Company's management structure headquartered in their respective geographic
areas as well as three regional managers of the medical services subsidiary. In
addition to salary, in the Company's business services branch offices,
commissions may be earned by all domestic and some international employees.
These commissions are based on the gross profit dollars per full-time equivalent
employee to motivate employees to maximize the growth and profitability of their
offices. In addition, office, area, regional and zone managers are eligible to
participate in a return on sales incentive plan that compensates them on a
formula based on the net income achieved in their office, area, region or zone.
FRANCHISE AGENT OFFICES
The Company's franchise agents have the exclusive right by contract to sell
certain of the Company's services and to use the Company's service marks,
business names and systems in a specified territory. The Company's franchise
agent agreements generally allow franchise agents to open multiple offices
within their exclusive territories. As of November 1, 1997, the Company's 70
franchise agents operated 120 franchise agent offices.
Franchise agent and licensed operations comprise a significant portion of
the Company's sales of services and license fees. For fiscal year 1997 and
fiscal year 1996, 27.4% and 31.3%, respectively, of the Company's sales of
services and license fees were derived from such operations. The Company's ten
largest franchise agents for fiscal 1997 (based on sales volume) accounted for
10.1% of total Company sales, excluding license fees. The loss of one or more
of the Company's franchise agents or licensees and the associated loss of
customers and sales could have a material adverse effect on the Company's
business, results of operations, cash flows and financial condition.
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Since November 1993, 39 new franchise agents and four licensees have joined
the Company's network, and 29 franchise agents and one licensee had ceased their
affiliation with, or been purchased by, the Company before the expiration of
their franchise agent or license agreements. The Company's franchise agent and
license agreements contain two-year non-competition covenants which the Company
vigorously seeks to enforce. Efforts to enforce the non-competition covenants
have resulted in litigation brought by the Company following termination of
certain franchise agent agreements. In the past five fiscal years, the Company
has commenced a total of four actions to enforce the non-competition covenants.
Two of those actions were resolved in the Company's favor, and two such actions
are presently pending.
Under the Company's franchise agent program the franchise agent, as an
independent contractor, is responsible for establishing and maintaining an
office and paying related administrative and operating expenses, such as rent,
utilities and salaries of their branch office staff. Each franchise agent
functions as a limited agent of the Company in recruiting job applicants,
soliciting job orders, filling those orders and handling collection matters upon
request, but otherwise functions as an independent contractor. As franchisor,
the Company is the employer of the temporary employees and the owner of the
customer accounts receivable. The Company is responsible for providing start-up
materials and supplies, training the franchise agent and occasionally assisting
on-site, aiding in bids for national accounts and paying the wages of the
temporary employees and all related payroll taxes and insurance. As a result,
the Company provides a substantial portion of the working capital needed for the
franchise agent operations. The Company also provides the use of the Company's
payroll and information services to manage information regarding temporary
employees and customers. In addition, the franchise agent agreements relating
to the medical services subsidiary contain a separate agreement that covers home
health agency business, including Medicare reimbursement. Franchise agent
agreements have an initial term of five years and are renewable for multiple
five-year terms.
Sales generated by franchise agent operations and related costs are
included in the Company's consolidated sales of services and cost of services,
respectively. Franchise agents receive a commission from the Company based on
the total hours billed for the services of temporary employees, which generally
ranges from 48.0% to 68.0% of
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the gross profit from the franchise agent operation (including a partial
reimbursement for advertising costs). A new program was implemented in
fiscal 1995 for medical franchise agents which provides that the Company will
receive 8.0% of gross sales regardless of hours billed (except for Medicare
services, which are cost reimbursed). This sales program also has been
implemented for the light industrial and clerical franchise agent offices.
Current franchise agents have been given the option to change to this
program. This program is being offered as the standard program for new
franchise agents, other than those converting from an independent staffing
operation to a franchise. As of November 1, 1997, 19 clerical and light
industrial franchise agents were participating in this program, two clerical
and light industrial franchise agents had elected to convert, one licensee
had reverted to a franchise agent and joined this program, and there were
eleven medical franchise agents as well as three medical licensees also
participating.
The Company has established a corporate training program designed to
provide franchise agents with training in systems and procedures and hands-on
experience in a field operating office, and to allow interaction with Company
management. Franchise agents are trained in established sales techniques and
recruiting methods, operational procedures, and the wide variety of tools
available to build sales volume and a pool of qualified applicants.
Franchise agents are required to follow the Company's operating procedures
and standards in recruiting, screening, classifying and retaining temporary
personnel. Under the Western name, the franchise agent solicits orders for
temporary employees from customers and assigns the Company's temporary employees
to customers in response to such orders. In an effort to control liability
associated with workers' compensation claims, the Company's risk management and
insurance department works closely with franchise agent offices in evaluating
job assignments and seeking to promote sales while effectively managing risks.
The Company handles all government withholding, quarterly reports and W-2s, and
maintains comprehensive insurance coverage for all temporary employees sent on
assignment by franchise agent offices. In addition, through on-site safety and
quality assurance inspections, franchise agent offices evaluate risks and check
compliance with state and federal safety regulations. In
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<PAGE>
some cases, the Company may, in conjunction with the Company's insurance
carrier, employ the services of a professional loss control engineer.
LICENSED OFFICES
The Company introduced its licensing program for business services in
fiscal 1993 as an alternative to its franchise agent program. In addition, in
December 1995, the Company began offering the license program through its
medical services division to independent owners who wished to affiliate with the
Company. Under the Company's license program the licensee is the employer of
the temporary employees and the owner of the customer accounts receivable. In
addition, the medical licensee retains the home health agency license and
Medicare certification, if any, in its name. The Company retains 8.0% of the
non-Medicare gross sales as a service fee and charges a service fee per visit
for Medicare services.
The Company grants licensees the exclusive right to establish an office to
market and provide light industrial and clerical temporary personnel, light
technical temporary personnel or medical services temporary personnel within a
designated geographic area. Licensees receive the same basic training from the
Company as franchise agents and attend seminars, participate in marketing
programs and utilize the Company's sales literature. The Company also assists
its licensees in obtaining business from its national accounts and provides them
with national, regional and cooperative local advertising. As of November 1,
1997, the Company's seven licensees operated 21 licensed offices.
Licensees operate within the framework of the Company's policies and
standards. They recruit and employ temporary employees according to the
Company's guidelines, and pay them using the Company's payroll procedures.
However, licensees must obtain their own workers' compensation, liability,
fidelity bonding and state unemployment coverage, which determine their payroll
costs. The Company bills all licensees' customers and collects their
remittances. The Company charges a fee to each licensee based on the total
hours worked by their temporary employees, generally ranging from 32.0% to 52.0%
of the gross profit from the licensed operation,
20
<PAGE>
except that Medical licensees are charged 8.0% of sales and a per visit fee
for Medicare business. This license fee is in return for the exclusive
license rights and other services, including billing and payroll processing
services and financing of the receivables. This fee is included in the
Company's Consolidated Financial Statements as license fees. License
agreements are for a term of five years and are renewable for multiple
five-year terms.
As a service to its licensees, the Company finances the licensees'
temporary employee payroll, payroll taxes and insurance. This indebtedness is
secured by a pledge of the licensees' accounts receivable, tangible and
intangible assets, and the license agreements. Borrowings under the lines of
credit bear interest at a rate equal to the reference rate of the Bank of
America NT & SA plus two percentage points. Interest is charged on the
borrowings only if the outstanding balance exceeds certain specified limits.
MANAGEMENT INFORMATION SYSTEMS
BUSINESS SERVICES
The Company believes that its management information systems are
critical to the performance of its operations. The Company's management
information systems include a billing and payroll application which is
designed to provide timely and accurate payment for temporary employees and
billings to the Company's customers. The Company provides the ability to
print checks at many remote offices the morning after receipt of the time
card. The Company's management information systems also provide for tax
reporting in all states in which offices are located, including processing
all types of gross pay calculations and deductions. Most of the employees of
the domestic Company-owned, franchise agent and licensed offices are served
by the Company's system of remote site personal computers. All offices that
currently are not linked by personal computer to the system submit billing
and payroll information by facsimile or overnight delivery services to the
Company's headquarters for processing. The remote site system is supported
by the Company's in-house technical support department, which is responsible
for computer installations, training and technical support.
21
<PAGE>
In fiscal 1994 the Company began implementing new management information
systems to enhance billing, payroll and management reporting using Peoplesoft
Payroll and Oracle Financials within an Oracle database. Under this system,
centralized computer server systems, interfaced with Pentium-Registered
Trademark---based computers in branch offices, support branch office operations
with daily, weekly, monthly and quarterly reports that provide information
ranging from customer activity to office profitability. In addition, the system
provides a comprehensive contract administration module to help produce a
standardized graphics presentation package. Office automation provides the
branch offices with direct access to data for a variety of purposes, such as
mailings, ad hoc customer queries and accounts receivable monitoring. Certain
of the Company's offices serve as processing sites to support the Company's
domestic business services offices. One processing site may support more than
one office.
As of November 15, 1997, the Company had completed the conversion of
essentially all its domestic business services processing sites to the payroll
and billing portion of the new system. The Company purchased a custom search
and retrieval program in the first quarter of fiscal 1997, but is currently in
litigation with the software vendor and the process of integrating the program
into the existing payroll and billing system therefore has been delayed. The
Company is evaluating alternative search and retrieval products. The Company
is streamlining the processing functions of the payroll and billing system. The
Company also is in the process of evaluating available hardware and programming
options to increase the capacity of the processing system to meet projected
volume increases. Further, the Company is in the process of reviewing its
remaining financial accounting and reporting systems and intends to spend
additional funds in fiscal 1998 and beyond to upgrade these systems. The
Company incurred substantial labor and other costs to operate both the old and
new systems. The Company believes that its enhanced and planned systems will
support anticipated revenue growth and will allow for operating efficiencies in
future years; however, there can be no assurance that these planned systems
will be successfully implemented. The Company has in the past discovered
software defects when new software programs or new versions of software programs
were installed and as a result may in the future experience delays or increased
costs to correct such defects. The failure to implement these enhancements or
the existence of software defects or significant delays in the implementation of
these enhancements could have a material adverse effect on the Company's
business, results of operations, cash flows and financial condition. The
Company believes that its management information systems
22
<PAGE>
are relatively free of "Year 2000" issues and that costs to be incurred to
address such issues will not have a significant impact on the Company's
business, results of operations, cash flows and financial condition.
MEDICAL SERVICES
The medical services subsidiary is no longer dependent upon the Company's
general information system for a number of its services, including providing
payroll services for its temporary employees and customized billing services for
its customers. The medical services subsidiary has nearly completed the
migration from the Company's general information system to a comprehensive,
industry-specific clinical and financial accounting and reporting system. The
majority of the medical offices were converted to the new system by the end of
fiscal 1997. The system was acquired from a nationally known medical
information system company. It is designed to organize and present information
in a manner that facilitates the ability of the Company to obtain appropriate
and timely reimbursement under Medicare and other programs through electronic
billing, while integrating the financial and clinical information which is vital
to future managed care controls. The Company anticipates completion of the
conversion of the seven remaining medical offices in the first quarter of fiscal
1998. There can be no assurance that the system conversion timetable will be
met or that the cost of the system conversion will not exceed current estimates.
Any such delay or cost increase could have a material adverse effect on the
Company's business, results of operations, cash flows and financial condition.
RISK MANAGEMENT PROGRAMS
The Company is responsible for all employee-related expenses for the
Company's temporary staff employees of its Company-owned and franchise agent
offices including workers' compensation, unemployment insurance, social security
taxes, state and local taxes, and other general payroll expenses. In calendar
year 1993, the Company revised its procedures to better correlate accruals with
the actual job-related risks and more accurately assign costs to each office
based on its loss history. In addition, the Company began to emphasize claims
management and return-to-work programs to minimize claim expenses.
23
<PAGE>
The Company self-insures the deductible amount related to workers'
compensation claims under its paid loss retrospective program. The deductible
amount was $500,000 per claim for policy year 1997 and $350,000 per claim for
policy years 1996 and 1995. The Company accrues for workers' compensation
costs based upon payroll dollars paid to temporary employees. The accrual rates
vary based upon the specific risks associated with the work performed by the
temporary employee. At the beginning of each policy year, the Company reviews
the overall accrual rates with its outside actuary and makes changes to the
rates as necessary based primarily upon historical loss trends. Each year, the
Company adjusts its historical accruals to the actuarially developed estimate of
the ultimate cost for each open policy year. The overall accounting principles
and procedures applied by the Company and the overall assumptions and
methodology used by the Company's outside actuary to estimate the ultimate costs
to be incurred under the workers' compensation program have been consistent for
all periods presented.
As a result of improvements in loss trends during fiscal 1994 and fiscal
1995, the accrual adjustments resulted in decreased workers' compensation
costs in fiscal 1994 and fiscal 1995. Management adjusted the basic accrual
rates downward for fiscal 1996 as a result of those trends. An analysis of
the actual fiscal 1996 claim activity indicated that claim counts increased
that year at a level that was generally consistent with overall increases in
business activity; however, the average severity of fiscal 1996 claims had
increased compared to previous years resulting in overall higher costs for
fiscal 1996. As a result of those trends, the Company reached an agreement in
January 1997 with its insurance carrier to settle all fiscal 1996 claims and
transferred the risk of possible adverse development to the insurance
carrier. The Company was able to settle the fiscal 1996 claims at a cost
which was equal to the fiscal 1996 accruals resulting in no additional
charges for policy year 1996. However, as a cautionary measure, the Company
increased its basic accrual rates in fiscal 1997 by about 10%. The Company
carefully reviewed the fiscal 1996 claim trends to determine the specific
causes for the increased severity of the claims. By shifting the fiscal 1996
workers' compensation claim responsibility to the insurance carrier, the
Company re-directed its risk management resources towards more aggressive
loss control programs as well as intensified claim investigation techniques
and settlement tactics for the remaining open policy years (1992 through 1995
and 1997) and for the current policy year (1998). However, there can be no
assurance that the Company's programs to control worker's
24
<PAGE>
compensation expenses will be effective or that loss development trends will not
require a charge to costs of services in future periods to increase worker's
compensation accruals.
COMPETITION
The temporary staffing industry is highly competitive and fragmented and
characterized by limited barriers to entry. The Company believes that the
majority of commercial and health care temporary staffing companies are local,
full service or specialized operations with less than five offices. Within
local markets, these companies actively compete with Western for business, and
in most of these markets no single company has a dominant share of the market.
The Company also competes with larger full service and specialized competitors
in national, regional and local markets. The principal national competitors are
Adecco SA, Interim Services, Inc., Kelly Services, Inc., Manpower Inc., Norrell
Corporation, Remedy Temp, Inc., Robert Half International, Inc. and The Olsten
Corporation. Many of the Company's principal competitors have greater
financial, marketing and other resources than the Company. In addition, there
are a number of medium-sized firms which compete with the Company in certain
markets where they may have a stronger presence, such as regional or specialized
markets. There can be no assurance that the Company will not encounter
increased competition in the future, which could limit the Company's ability to
maintain or increase its market share or maintain gross margins, and which could
have a material adverse effect on the Company's business, results of operations,
cash flows and financial condition.
The Company believes that the competitive factors in obtaining and
retaining customers include an understanding of customers' specific job
requirements, the ability to provide temporary personnel in a timely manner, the
monitoring of quality of job performance and the price of services. The Company
has experienced pricing pressure in all areas of its business and expects these
pressures to continue. The Company believes that primary competitive factors in
obtaining qualified candidates for temporary employment assignments are wages,
benefits and flexibility of work schedules. In addition, the entire staffing
industry is faced with recruiting challenges due to low unemployment rates.
There can be no assurance that the Company will be able to compete successfully
with the companies mentioned above or with new market entrants.
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<PAGE>
GOVERNMENTAL REGULATION
The Company's sales of franchises and licenses is regulated by the Federal
Trade Commission and by state business opportunity and franchise laws. The
Company has either registered, or been exempted from registration, in 14 of the
15 states which require registration in order to offer franchises or licenses.
In one of the 15 states, the Company has not yet sought registration and is
therefore not currently authorized to offer franchise or license arrangements.
The Company is in the process of amending various registrations to reflect the
medical services subsidiary's status as a franchisor.
Legislative changes affecting the health care industry have been proposed
from time to time in Congress and various states. Changes in the government's
support of health care services, the methods by which such services are
delivered and the prices for such services could each have a material adverse
effect on the Company's business, results of operations, cash flows and
financial condition. Of the Company's medical services sales in fiscal 1997,
28.5% were attributable to Medicare services (2.3% of the Company's total sales
of services and license fees). Even if the ultimate impact on revenues of such
changes were to be positive, there can be no assurance that the costs of
adapting to such changes would not have a significant negative impact on future
earnings of the Company.
A number of states have adopted laws regulating companies that provide
health care services. In many of the states, the Company need only be licensed.
In 20 states, a certificate of need ("CON") from the state must be obtained to
be a Medicare provider. CON laws restrict the types of care that may be
provided and can limit or prohibit the Company's ability to provide certain
services and to establish or expand its medical operations. CON requirements
and restrictions vary substantially from state to state.
Joint Commission on Accreditation of Healthcare Organizations ("JCAHO")
accreditation has become an important criterion in providing home health care
services. As of December 31, 1997, 16 of the Company-owned offices, six
franchise agent offices and three licensed offices were accredited by JCAHO.
Applications for JCAHO accreditation are pending for one franchise agent office
and four licensed offices. Failure to obtain such
26
<PAGE>
accreditation or delays in the accreditation process could adversely affect the
ability of the Company to compete in the home health care services area.
EMPLOYEES
The Company estimates that at November 1, 1997 it had approximately 40,500
temporary employees on assignment and employed approximately 1,138 regular
staff. The Company believes that its relationships with its employees are good.
The Company, as the employer, is responsible for and pays the regular and
temporary payrolls, Social Security taxes (FICA), federal and state
unemployment taxes, workers' compensation insurance and other direct labor costs
relating to its temporary employees (including temporary employees assigned by
franchise agents). The Company offers various insurance programs and other
benefits for its temporary employees which are made available at the option of
the branch office managers or franchise agents and licensees. In addition,
temporary employees performing health care services are covered by professional
liability insurance. As part of health care reform, federal and certain state
legislative proposals have included from time to time provisions which would
extend health insurance benefits to temporary employees who are not currently
provided with such benefits. Due to the uncertainty associated with the
ultimate enactment of any such health care reform initiatives and the form and
content of any such initiatives once enacted, the Company is unable to estimate
the impact any extension of health insurance benefits would have on its
business, results of operations, cash flows and financial condition.
SERVICE MARKS
The Company has various service marks registered with the United States
Patent and Trademark Office, with the State of California and in various foreign
countries. Federal and state service mark registrations may be renewed
indefinitely as long as the underlying mark remains in use. The Company's
service marks include Western Staff Services-Registered Trademark-, Western
Temporary Services-Registered Trademark-, Western Medical Services-Registered
Trademark-, Western Technical Services-Registered Trademark-,
27
<PAGE>
Westaff-Registered Trademark-, Westemp-Registered Trademark-, Western Accounting
Services-Registered Trademark-, Western Legal Services-Registered Trademark-,
Accountants USA-Registered Trademark-, and Western Medical Services Home Health
Agency-Registered Trademark-. The Company's application to federally register
the service marks Western Independent Living-K- is still pending, and the
Company also has filed applications to federally register Be a Temp-K- and USA
Temp-K-. The Company assigned its University of Santa Claus-Registered
Trademark- mark to the purchaser of the division that had conducted the Santa
Program and the Photo Program. In addition, applications to federally register
the service marks WesCare Integrated Health Solution-K- and WesCare-K- that were
filed by the Company and Omnicare, Inc. are still pending. Omni Care, Inc. is a
provider of infusion and home medical equipment, with which the Company formed
a limited liability company in furtherance of a joint venture to provide home
health care and infusion services in the State of Ohio; however, that joint
venture has been inactive since the second quarter of fiscal 1997.
ITEM 2. PROPERTIES.
The executive offices of the Company are located at 301 Lennon Lane, Walnut
Creek, California. The Company owns five buildings, consisting of approximately
72,000 square feet, which house its corporate headquarters.
In addition, as of December 31, 1997, the Company leased space for 259
Company-owned offices in the United States and abroad. The leases generally are
for terms of one to five years, and expire at various dates from time to time.
The Company believes that its executive office facilities are adequate for its
needs and does not anticipate any difficulty replacing such facilities or
locating additional facilities, as needed.
ITEM 3. LEGAL PROCEEDINGS.
The Company is not currently a party to any litigation that could have a
material adverse effect on the Company's business, results of operations, cash
flows or financial condition. However, from time to time the
28
<PAGE>
Company has been threatened with, or named as, a defendant in lawsuits,
including countersuits brought by former franchise agents, and administrative
claims and lawsuits brought by employees or former employees.
The Company maintains insurance in such amounts and with such coverages,
deductibles and policy limits as management believes are reasonable and prudent.
The principal risks that the Company insures against are workers' compensation,
comprehensive general liability, automobile liability, professional malpractice
liability, fidelity losses and excess third party liability. The Company
believes that such insurance coverages are adequate for the purposes of its
business.
ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.
Not applicable.
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<PAGE>
PART II
ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS.
The Company's Common Stock commenced trading on the Nasdaq National
Market (Nasdaq) on April 30, 1996 under the symbol WSTF. The following table
indicates the range of the high and low prices as reported by Nasdaq.
HIGH LOW
-------- ------
FISCAL 1996
Third Quarter ended July 6, 1996. . . . . . $18.125 $13
Fourth Quarter ended November 2, 1996 . . . $15.75 $11
FISCAL 1997
First Quarter ended January 25, 1997. . . . $15.25 $ 9.00
Second Quarter ended April 19, 1997 . . . . $10.75 $ 6.75
Third Quarter ended July 12, 1997(1). . . . $11.25 $ 8.50
Fourth Quarter ended November 1, 1997(1). . $17.75 $10.75
FISCAL 1998
First Quarter ended January 24, 1998. . . . $17.125 $16.25
On December 31, 1997, the closing price of the Company's Common Stock on
Nasdaq was $16.875 per share. As of December 31, 1997, there were 1,496
holders of record of Common Stock of the Company.
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(1) Since the Company's quarters and fiscal year end on Saturdays, all high and
low prices as reported by Nasdaq are given for the preceding Friday.
The Company has paid no cash dividends on its Common Stock since its
initial public offering. The payment of cash dividends depends on the Company's
earnings, financial condition and capital needs and on other factors deemed
pertinent by the Board of Directors. The Board of Directors intends to retain
earnings to finance the operations and expansion of the Company's business. In
addition, the Company's credit agreement contains covenants that prohibit the
payment of dividends under certain circumstances. Accordingly, the Company does
not anticipate declaring or paying any dividends on its Common Stock in the
foreseeable future.
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<PAGE>
ITEM 6. SELECTED FINANCIAL DATA.
<TABLE>
<CAPTION>
FISCAL YEAR
-------------------------------------------------------
1997 1996 1995 1994 1993
---- ---- ---- ---- ----
(IN THOUSANDS EXCEPT NUMBER OF OFFICES AND PER SHARE DATA)
<S> <C> <C> <C> <C> <C>
STATEMENT OF OPERATIONS DATA:
Sales of services and license fees . . . . . $ 576,808 $ 482,073 $ 399,663 $ 337,201 $ 280,512
Operating income . . . . . . . . . . . . . . 17,331 15,296 12,233 9,556 2,665
Net income . . . . . . . . . . . . . . . . . $ 9,556
--------
--------
Net income per common share. . . . . . . . . $ 0.93
--------
--------
PRO FORMA DATA:
Net income . . . . . . . . . . . . . . . . . $ 8,771 $ 7,462 $ 5,604 $ 1,327
--------- --------- --------- ---------
--------- --------- --------- ---------
Net income per common share. . . . . . . . . $ 0.92 $ 0.84 $ 0.63 $ 0.15
--------- --------- --------- ---------
--------- --------- --------- ---------
</TABLE>
32
<PAGE>
<TABLE>
<CAPTION>
BALANCE SHEET DATA (AT END OF PERIOD):
<S> <C> <C> <C> <C> <C>
Working capital. . . . . . . . . . . . . . . $ 45,184 $ 31,982 $ 17,349 $ 24,293 $ 18,720
Total assets . . . . . . . . . . . . . . . . 154,530 120,780 96,169 76,367 59,621
Short-term debt. . . . . . . . . . . . . . . 21,298 11,193 16,838 3,895 4,354
Long-term debt (excluding current portion) . 17,631 3,603 5,623 4,776 5,093
Stockholders' equity . . . . . . . . . . . . 57,296 49,252 31,792 29,911 22,308
OTHER OPERATING DATA:
Number of Offices (at end of period):
Company-owned . . . . . . . . . . . . . . . 259 237 214 187 179
Franchise agent . . . . . . . . . . . . . . 120 119 106 99 97
Licensed. . . . . . . . . . . . . . . . . . 21 14 21 16 5
--------- --------- --------- --------- ---------
Total . . . . . . . . . . . . . . . . . . 400 370 341 302 281
--------- --------- --------- --------- ---------
--------- --------- --------- --------- ---------
SYSTEM REVENUE DATA (EXCLUDING LICENSE FEES):
Business Services
Domestic. . . . . . . . . . . . . . . . . . $ 473,192 $ 418,546 $ 384,202 $ 327,193 $ 234,251
International . . . . . . . . . . . . . . . 72,554 58,872 48,528 35,641 26,279
--------- --------- --------- --------- ---------
Total . . . . . . . . . . . . . . . . . . 545,746 477,418 432,730 362,834 260,530
Medical Services. . . . . . . . . . . . . . 56,176 43,907 38,491 36,791 31,501
--------- --------- --------- --------- ---------
Total system revenue. . . . . . . . . . . $ 601,922 $521,325 $ 471,221 $ 399,625 $ 292,031
--------- --------- --------- --------- ---------
--------- --------- --------- --------- ---------
</TABLE>
33
<PAGE>
ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS.
The following discussion is intended to assist in the understanding and
assessment of significant changes and trends related to the results of
operations and financial condition of Western Staff Services, Inc., together
with its consolidated subsidiaries. This discussion and analysis should be read
in conjunction with the Company's Consolidated Financial Statements and Notes
thereto included herein.
In addition to historical information, management's discussion and analysis
includes certain forward-looking statements regarding events and financial
trends which may affect the Company's future operating results and financial
position. These forward-looking statements include, but are not limited to,
statements regarding gross margins, workers' compensation costs, selling and
administrative expenses, interest expense, capital expenditures, capital
resources and management information systems. Readers are cautioned not to
place undue reliance on these forward-looking statements, which speak only as of
the date hereof. The Company undertakes no obligation to publicly release the
result of any revisions to these forward-looking statements to reflect events or
circumstances after the date hereof or to reflect the occurrence of
unanticipated events.
The forward-looking statements included herein are also subject to a number of
other risks and uncertainties that could cause the Company's actual results and
financial position to differ materially from those anticipated in the
forward-looking statements. Such risks and uncertainties include, but are not
limited to: demand for the Company's services, the competition within its
markets, the loss of a principal customer and the Company's ability to increase
the productivity of its existing offices, to control costs, to expand operations
and the availability of sufficient personnel. Due to the foregoing factors, it
is possible that in some future period the Company's results of operations may
be below the expectations of public market analysts and investors. In
addition, the Company's results of operations have historically been subject to
quarterly and seasonal fluctuations, with demand for temporary staffing
historically highest in the fourth fiscal quarter, due largely to the planning
cycles of many of the Company's customers, and typically lower in the first
fiscal quarter, due, in part, to national holidays as well as to
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<PAGE>
plant shutdowns during and after the holiday season. These and other risks and
uncertainties related to the Company's business are described in detail in
"Business".
Overview
The Company provides traditional temporary staffing services to businesses,
government agencies and health care organizations in regional and local markets
in the United States and selected international markets. The Company was
founded in 1948 with an office in San Francisco, gradually expanding to 400
offices in the United States, the United Kingdom, Australia, New Zealand,
Denmark and Norway.
The general level of economic activity significantly affects the demand for
temporary personnel. As economic activity has slowed, the use of temporary
employees often has been curtailed before regular employees have been released.
In addition, an economic downturn may adversely affect the demand for temporary
personnel and may have a material adverse effect on the Company's business,
results of operations and financial condition. As economic activity has
increased, temporary employees often have been added to the work force before
regular employees have been hired. During these periods of increased economic
activity and generally higher levels of employment, the competition among
temporary staffing firms for qualified temporary personnel is intense. Further,
the Company may face increased competitive pricing pressures during such
periods. There can be no assurance that during these periods the Company will
be able to recruit the temporary personnel necessary to fill its customers' job
orders or that such pricing pressures will not adversely affect the Company's
business, results of operations and financial condition.
Results of Operations
The following table sets forth, for the three most recent fiscal years, certain
statement of operations data as a percentage of sales of services and license
fees. Pro forma net income represents income before income taxes after a pro
forma provision for federal and state income taxes as if the Company had been
subject to federal and state
35
<PAGE>
income taxation as a C corporation during fiscal 1996 and fiscal 1995.
Historical net income is not presented for these periods in view of prior
period S corporation status.
Fiscal Year
---------------------------------
1997 1996 1995
---- ---- ----
Sales of services 99.7% 99.4% 99.1%
License fees 0.3% 0.6% 0.9%
---------------------------------
Sales of services and license fees 100.0% 100.0% 100.0%
Costs of services 78.7% 78.2% 77.5%
---------------------------------
Gross margin 21.3% 21.8% 22.5%
Franchise agents' share of gross profit 3.7% 4.0% 5.2%
Selling and administrative expenses 13.6% 13.6% 13.5%
Depreciation and amortization 1.0% 1.0% 0.8%
---------------------------------
Operating income 3.0% 3.2% 3.0%
Interest expense 0.3% 0.2% 0.3%
Interest income -0.1% 0.0% -0.1%
---------------------------------
Income before income taxes 2.8% 3.0% 2.8%
Provision for income taxes (pro forma 1.1% 1.2% 1.0%
for 1996 and 1995) ---------------------------------
Net income (pro forma for 1996 and 1995) 1.7% 1.8% 1.8%
---------------------------------
---------------------------------
Fiscal 1997 Compared to Fiscal 1996
Sales of Services and License Fees. Sales of services increased $95.6 million
or 20.0% in fiscal 1997 as compared to fiscal 1996. The increase resulted from
a 16.9% increase in billed hours and a 3.0% increase in average billing
36
<PAGE>
rates per hour. Billed hours increased primarily due to increased demand in
the Company's existing offices, acquisitions and new office openings. Same
store sales increased approximately 12.4% for fiscal 1997 as compared to fiscal
1996. Acquisitions accounted for approximately $35.1 million of the increase
in fiscal 1997 sales as compared to fiscal 1996. This includes sales from one
of the Company's licensees that was acquired in the third quarter of fiscal 1996
and converted to Company-owned offices. Sales of services for fiscal 1997
increased 20.0%, 23.2% and 14.8%, respectively, for the Company's domestic
business services, international business services and medical services, as
compared to fiscal 1996. The increase in average billing rates reflects
inflationary factors, the effects of the Company's gross profit improvement
program implemented during the first quarter of fiscal 1997 and changes in the
Company's overall business mix. Fiscal 1996 included fifty-three weeks while
fiscal 1997 included fifty-two weeks.
License fees are charged to licensed offices based either on a percentage of
sales or of gross profit generated by the licensed offices. License fees
decreased $924,000 or 32.2% for fiscal 1997 as compared to fiscal 1996.
Approximately $472,000 of the license fees for the fiscal year ended November 2,
1996 was associated with a major customer of one of the Company's licensees.
The contract with this licensee's customer was completed on December 31, 1995.
License fees also decreased due to the acquisition of one of the Company's
licensees during the third quarter of fiscal 1996 as noted above. During
fiscal 1997, three franchise agents converted to the license program and one
licensee converted from the license program to the franchise program.
Costs of Services. Costs of services include hourly wages of temporary
employees, employer payroll taxes, state unemployment and workers' compensation
insurance and other employee-related costs. Costs of services increased $76.6
million or 20.3% in fiscal 1997 as compared to fiscal 1996. Gross margin
decreased from 21.8% in fiscal 1996 to 21.3% in fiscal 1997 due to downward
competitive pressures on margins, particularly within the light industrial and
clerical segments in which the Company operates, to the decrease in license fees
noted above and to higher workers' compensation costs. In response to the
downward competitive pressures on margins, during the first quarter of fiscal
1997 the Company implemented a nationwide program directed toward maximizing
gross margins by increasing prices on a national basis to select customers and
targeting higher margin business. The
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Company is seeing some positive results from its program with gross margins
increasing from 20.4% in the first quarter of fiscal 1997 to 21.0%, 21.3% and
22.1%, respectively, for the second, third and fourth quarters of fiscal 1997.
While competition within the staffing services industry remains high, with the
current levels of low unemployment, the Company believes that opportunities
exist to continue to improve gross margins in fiscal 1998. However, there can
be no assurance that the Company will be successful in either increasing gross
margins or eliminating any future decreases in gross margins.
A key component of the Company's costs of services is workers' compensation
costs. Workers' compensation costs increased to 3.6% of direct labor in fiscal
1997 as compared to 3.3% of direct labor during fiscal 1996. This increase was
primarily due to increases in the basic accrual rates for fiscal 1997. The
Company self-insures the deductible amount related to workers' compensation
claims under its paid loss retrospective program. The deductible amount was
$500,000 per claim for policy year 1997 and $350,000 per claim for policy years
1996 and 1995. The Company accrues for workers' compensation costs based upon
payroll dollars paid to temporary employees. The accrual rates vary based upon
the specific risks associated with the work performed by the temporary employee.
At the beginning of each policy year, the Company reviews the overall accrual
rates with its outside actuary and makes changes to the rates as necessary based
primarily upon historical loss trends. Each year, the Company adjusts it
historical accruals to the actuarially developed estimate of the ultimate cost
for each open policy year. The overall accounting principles and procedures
applied by the Company and the overall assumptions and methodology used by the
Company's outside actuary to estimate the ultimate costs to be incurred under
the workers' compensation program have been consistent for all periods
presented.
Based upon the Company's actuarial analysis for policy year 1997, the Company
believes that its current accrual rates are appropriate. Accordingly, the
Company currently estimates that the overall costs for workers' compensation as
a percentage of direct labor will be generally consistent for fiscal 1998 as
compared to fiscal 1997. The overall costs may vary depending upon the mix of
business between clerical and light industrial. However, there can be no
assurance that the Company's programs to control workers' compensation expenses
will be
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<PAGE>
effective or that loss development trends will not require a charge to costs of
services in future periods to increase workers' compensation accruals.
Franchise Agents' Share of Gross Profit. Franchise agents' share of gross
profit represents the net distribution paid to franchise agents based either on
a percentage of sales or of the gross profit generated by the franchise agents'
operation. Franchise agents' share of gross profit increased $2.1 million or
10.6% for fiscal 1997 as compared to fiscal 1996. As a percentage of sales of
services and license fees, franchise agents' share of gross profit declined from
4.0% during fiscal 1996 to 3.7% for fiscal 1997. This decrease is primarily the
result of a decrease in the proportion of sales and gross profits for franchise
offices as compared to Company-owned. During fiscal 1996 and fiscal 1997, the
Company acquired the operations of six of its franchise agents and converted
these offices to Company-owned offices.
Selling and Administrative Expenses (Including Depreciation and Amortization).
Selling and administrative expenses increased $14.0 million or 19.9% for fiscal
1997 as compared to fiscal 1996. As a percentage of sales of services and
license fees, selling and administrative expenses were 14.6% in both fiscal 1996
and fiscal 1997. Fiscal 1997 included approximately $618,000 in severance costs
associated with staff reductions in an effort to reduce costs. The relative
volume of franchise business also affects the overall selling and administrative
costs. As the proportion of franchise sales and gross profits declines relative
to total sales, franchise agents' share of gross profit declines as a percentage
of sales of services and license fees, and selling and administrative costs tend
to increase as a percentage of sales of services and license fees. Excluding
the effect of the six franchise conversions noted above, selling and
administrative costs as a percentage of sales of services and license fees would
have been 14.4% for fiscal 1997 and 14.5% for fiscal 1996. This reduction as a
percentage of sales of services and license fees is primarily due to the
spreading of fixed costs over a higher revenue base.
Selling and administrative costs for fiscal years 1995 through 1997 have been
affected by the implementation of the payroll and billing portion of the
Company's new management information system. Due to the comprehensive scope of
the new system, which affects all major processing functions within the Company,
and the need to operate
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<PAGE>
both the old and new systems during the conversion period, the Company incurred
increased expenses to administer and implement the new system. As of November
15, 1997, the Company had completed the conversion of essentially all of its
domestic business services processing sites to the payroll and billing portion
of the new system. In addition to the changes in the business services
information systems, the Company is also in the process of completing the
conversion of its medical services offices to a comprehensive clinical and
financial accounting and reporting package. The majority of the medical offices
were converted to the new system by the end of fiscal 1997 and there were seven
remaining offices to be converted in the first quarter of fiscal 1998.
The Company is currently in the process of developing an integrated search and
retrieval function within the payroll and billing system and streamlining the
processing functions of the payroll and billing system. The Company is also in
the process of evaluating available hardware and programming options to increase
the capacity of the processing system to meet projected volume increases.
Further, the Company is continuing to review its remaining financial accounting
and reporting systems. As the Company has largely completed its system
conversions to the payroll and billing and new medical systems and is no longer
running on multiple systems, the Company anticipates that there may be
opportunities to improve overall efficiencies and reduce certain corporate
operating costs as a percentage of sales of services and license fees in fiscal
1998. However, as the information system and related costs represent only a
portion of the total selling and administrative costs, there can be no assurance
that the Company will be successful in reducing total selling and administrative
costs as a percentage of sales of services and license fees.
Interest Expense. Interest expense increased $659,000 or 56.5% for fiscal 1997
as compared to fiscal 1996, reflecting higher average borrowings outstanding
during the fiscal 1997 period to support acquisitions and internal growth. As a
result of increased borrowings required to support the Company's growth and
working capital needs, the Company anticipates higher interest expense in fiscal
1998.
Provision for Income Taxes. Provision for income taxes increased from pro forma
$5.6 million for fiscal 1996 to $6.4 million for fiscal 1997, due primarily to
the increase in income before income taxes of $1.5 million. The
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effective income tax rate increased from pro forma 39.0% for fiscal 1996 to
40.0% for fiscal 1997. The fiscal 1996 rate was lower due to income tax credits
and the recognition of the benefit of foreign net operating loss carryforwards.
The Company currently estimates that the effective tax rate for fiscal 1998 will
be approximately 40.0%.
Fiscal 1996 Compared to Fiscal 1995
Sales of Services and License Fees. Sales of services increased $83.3 million
or 21.0% in fiscal 1996 as compared to fiscal 1995. The increase resulted from
a 19.7% increase in billed hours and a 1.0% increase in average billing rates
per hour. Billed hours increased primarily due to increased demand in the
Company's existing offices and the addition of new offices as well as the
acquisition of one of the Company's licensees during the third quarter of fiscal
1996 and the conversion of the licensee's offices to Company-owned.
Approximately $16.7 million of the sales increase in fiscal 1996 is the result
of this acquisition. Furthermore, fiscal 1996 included fifty-three weeks while
fiscal 1995 included fifty-two weeks. Sales of services for fiscal 1996
increased 23.2%, 21.3% and 3.7%, respectively, for the Company's domestic
business services, international business services and medical services, as
compared to fiscal 1995. The increase in average billing rates reflects
inflationary factors as well as changes in the Company's overall business mix.
License fees decreased $884,000 or 23.6% for fiscal 1996 as compared to fiscal
1995. Approximately $1.9 million of the license fees for the fiscal year ended
October 28, 1995 was associated with a major customer of one of the Company's
licensees. The contract with this licensee's customer was completed on December
31, 1995. License fees also decreased due to the acquisition of one of the
Company's licensees as noted above. The Company added three new licensees and
converted one franchise agent to the license program during fiscal 1996.
Costs of Services. Costs of services increased $67.5 million or 21.8% in
fiscal 1996 as compared to fiscal 1995. Gross margin decreased from 22.5% in
fiscal 1995 to 21.8% in fiscal 1996 due to downward competitive pressures on
margins, particularly within the light industrial and clerical segments in which
the Company operates, and to the decrease in license fees noted above.
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Workers' compensation costs were 3.3% of payroll in fiscal 1996 as compared to
3.2% during fiscal 1995. The fiscal 1995 period included a reduction in workers'
compensation costs of $980,000 due to the settlement of all workers'
compensation claims associated with policy years 1986 through 1991. The
$980,000 reflects the difference between the final settlement payment to the
insurance carrier and the remaining workers' compensation accruals for those
policy years.
As a result of improvements in loss trends during fiscal 1994 and fiscal 1995,
the accrual adjustments resulted in decreased workers' compensation costs in
fiscal 1994 and fiscal 1995. Management adjusted the basic accrual rates
downward for fiscal 1996 as a result of those trends. An analysis of the actual
fiscal 1996 claim activity during the fourth quarter of fiscal 1996 had
indicated that claim counts increased during fiscal 1996 at a level that was
generally consistent with overall increases in business activity; however, the
average severity of fiscal 1996 claims had increased compared to previous years
resulting in overall higher costs for fiscal 1996. As a result of those trends,
the Company reached an agreement in January 1997 with its insurance carrier to
settle all fiscal 1996 claims and transfer the risk of possible adverse
development to the insurance carrier. The Company was able to settle the fiscal
1996 claims at a cost which was equal to the fiscal 1996 accruals resulting in
no additional charges for policy year 1996.
Franchise Agents' Share of Gross Profit. Franchise agents' share of gross
profit decreased $1.5 million or 7.1% for fiscal 1996 as compared to fiscal
1995. As a percentage of sales of services and license fees, franchise agents'
share of gross profit declined from 5.2% during fiscal 1995 to 4.0% for fiscal
1996. This decrease is primarily the result of the acquisition by the Company
of the operations of two of its largest franchise agents and the conversion of
these offices to Company-owned offices during the fourth quarter of fiscal 1995.
The operations of one additional franchise agent were acquired during the fourth
quarter of fiscal 1996.
Selling and Administrative Expenses (Including Depreciation and Amortization).
Selling and administrative expenses increased $13.3 million or 23.4% for fiscal
1996 as compared to fiscal 1995. As a percentage of sales of
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services and license fees, selling and administrative expenses increased from
14.3% in fiscal 1995 to 14.6% in fiscal 1996. The increases in selling and
administrative expenses were largely due to the acquisitions of franchise agents
and conversion of the franchise agent offices to Company-owned, write-off of
public offering costs in fiscal 1995 and costs associated with new management
information systems implemented by the Company.
During the fourth quarter of fiscal 1995, the Company acquired the operations of
two of its largest franchise agents and converted these offices to Company-owned
offices. The Company acquired the operations of one additional franchise agent
during the fourth quarter of fiscal 1996. When offices are converted from
franchise agent offices to Company-owned offices, the Company becomes
responsible for the operating expenses of the new Company-owned offices,
resulting in an increase in the overall selling and administrative costs and a
decrease in the franchise agents' share of gross profit. The fiscal 1996
increase in selling and administrative costs resulting from these conversions
was approximately $4.3 million or 0.9% of sales. Excluding these costs, fiscal
1996 selling and administrative expenses as a percentage of sales of services
and license fees would have been approximately 13.7%.
Selling and administrative expenses included a $940,000 charge during the third
quarter of fiscal 1995 to write-off deferred costs related to the Company's
planned 1994 initial public offering (IPO) which was subsequently postponed.
Excluding the charge for the IPO costs, selling and administrative expenses as a
percentage of sales of services and license fees would have been 14.0% for the
fiscal year ended October 28, 1995.
During the first quarter of fiscal 1995, the Company began to implement the
payroll and billing portion of the Company's new management information system.
Due to the comprehensive scope of the new system, which affects all major
processing functions within the Company, and the need to operate both the old
and new systems during the conversion period, the Company incurred increased
expenses to administer and implement the new system. This resulted in higher
relative selling and administrative expenses in both fiscal 1995 and fiscal
1996.
Interest Expense. Interest expense decreased $36,000 or 3.0% for fiscal 1996 as
compared to fiscal 1995, reflecting lower average borrowings outstanding during
the fiscal 1996 period.
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Pro Forma Provision for Income Taxes. Pro forma provision for income taxes
increased from $3.8 million for fiscal 1995 to $5.6 million for fiscal 1996, due
primarily to the increase in income before income taxes of $3.1 million. The
pro forma effective income tax rate increased from 34.0% for fiscal 1995 to
39.0% for fiscal 1996. The fiscal 1995 rate was lower due to income tax credits
and the recognition of the benefit of foreign net operating loss carryforwards.
Liquidity and Capital Resources
Historically, the Company has financed its operations through cash generated by
operating activities and through various forms of external financing, including
term loans, mortgage financing and bank lines of credit. The principal use of
cash is for financing of accounts receivable, particularly during periods of
growth. Temporary personnel are generally paid on a weekly basis while payments
from customers are generally received 30 to 60 days after billing (or longer for
medical receivables). As a result of seasonal fluctuations, accounts receivable
balances are historically higher in the fourth fiscal quarter and are generally
at their lowest during the first fiscal quarter. Short-term borrowings used to
finance accounts receivable follow a similar seasonal pattern.
Net cash provided from (used by) operating activities was ($5.3) million, $2.2
million and $7.4 million in fiscal 1997, fiscal 1996 and fiscal 1995,
respectively. The decrease in cash flows from operating activities for fiscal
1997 as compared to fiscal 1996 is largely due to increases in due from
licensees and decreases in deferred income taxes payable. Due from licensees
increased in fiscal 1997 due to the net addition of one licensee in fiscal 1997.
Furthermore, cash flows related to licensees in fiscal 1996 were positively
impacted by the acquisition of one of the Company's licensees during the third
quarter of fiscal 1996. This acquisition resulted in a decrease in due from
licensees as collection of the licensee receivables was used to pay down the due
from licensee. Due from licensees also decreased for fiscal 1996 as a result of
the completion of the contract for a major customer of one of the licensees on
December 31, 1995 and the collection of the outstanding receivables from this
customer. Cash flows in fiscal 1997 were also negatively impacted by the
payment of deferred taxes associated with the Company's change from the cash to
the accrual basis in connection with the Company's initial public offering in
fiscal 1996. Accounts
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receivable balances increased $23.4 million in fiscal 1997, $21.0 million in
fiscal 1996 and $8.1 million in fiscal 1995. These increases are due to growth
in operations and to increases in the average number of days outstanding for the
receivables, particularly in fiscal 1997 and 1996, and largely due to the timing
of Medicare reimbursements. The Company is in the process of implementing a
number of procedures and incentive programs for both corporate and field staff
in an effort to reduce the average number of days outstanding. However, there
can be no assurance that these programs will be effective in improving the cash
flow related to Company receivables.
Cash used for capital expenditures, which are generally for software, computers
and peripherals, and office furniture and equipment, totaled $5.8 million, $6.4
million and $4.9 million for fiscal 1997, fiscal 1996 and fiscal 1995,
respectively. The capital expenditures during each of these fiscal years
include expenditures for the implementation of the Company's new management
information systems. These expenditures include costs for both the payroll and
billing portion of the system as well as costs for system enhancements and for
new modules under development. While the payroll and billing portion of the new
system is in place, the Company expects to make further enhancements to the
system to increase the volume processing capacity of the system, to provide
additional search and retrieval capabilities, to implement additional modules to
streamline the processing functions and to expand its hardware capabilities.
Further, the Company is continuing the process of reviewing its remaining
financial accounting and reporting systems. The Company has no other
significant commitments for capital purchases.
During fiscal 1997, fiscal 1996 and fiscal 1995, cash outflows for new
acquisitions and for contingent payments under existing acquisitions totaled
$7.7 million, $4.8 million and $2.9 million, respectively. The fiscal 1996
payments include $2.8 million for the acquisition of the operations of one of
the Company's licensees and one of the Company's franchise agents. Payments due
for fiscal 1998 and fiscal 1999 related to acquisitions are $1.9 million and
$1.2 million, respectively, with additional consideration contingent on sales,
gross profits or pre-tax income of the acquired businesses in future periods.
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During fiscal 1997, the Company increased borrowings by a net $24.1 million to
provide working capital to support the Company's growth and to fund
acquisitions. Net proceeds to the Company in fiscal 1996 from its initial
public offering were approximately $19.0 million. Net cash used for debt
reduction totaled $7.7 million in fiscal 1996 including payments of $1.5 million
for the fiscal 1995 acquisition of one of the Company's franchise agents.
During fiscal 1995, the Company increased borrowings by a net $8.7 million in
order to provide working capital to support the Company's growth, to fund
acquisitions and to pay dividends to the Company's then current stockholders.
Distributions to stockholders totaled $2.5 million in each of fiscal 1997 and
1996 representing the remaining undistributed S corporation earnings of the
Company. Distributions to stockholders in fiscal 1995 totaled $8.7 million, of
which $4.8 million was used to fund income tax obligations. The Company does not
anticipate declaring or paying any dividends on its common stock in the
foreseeable future.
During fiscal 1997 the Company repurchased 119,000 shares of common stock on the
open market for aggregate cash consideration of $1.2 million. The repurchased
shares may be used for reissuance under the Company's stock option and employee
stock purchase plans. As of November 1, 1997, a total of 43,082 shares had been
reissued under the employee stock purchase and option plans with aggregate cash
proceeds of $310,000.
As of November 1, 1997, the Company's credit facility provided for a secured
revolving line of credit in the amount of $40.0 million, with the maximum
amount of direct advances limited to $20.0 million and the maximum amount of
irrevocable standby letters of credit limited to $20.0 million. In
mid-November 1997, this facility was amended to provide for a maximum of
$25.0 million in direct advances and $15.0 million in standby letters of
credit. The facility also provides for a non-revolving line of credit to be
used for acquisitions, converting on March 31, 1998 to a six-year fully
amortized term loan in an amount up to $21.8 million. As of November 1,
1997, the Company had $12.0 million available under its term loan and
revolving credit facility, consisting of $300,000 available for direct
advances ($5.3 million after the amendment noted above), $5.0 million for
irrevocable standby letters of credit ($0 after the amendment noted above)
and $6.7 million under the non-revolving line of credit to be used for
acquisitions. In
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November 1997, the Company reduced the letters of credit outstanding from $15.0
million to $10.0 million. As a result of this reduction, the Company currently
has $5.0 million available for standby letters of credit.
The Company's current credit facility expires on March 31, 1998 and the Company
is evaluating a commitment from its existing syndicated bank group to provide
senior secured credit facilities totaling approximately $111.8 million. The
facilities consist of a $90.0 million, five year revolving agreement and a
$21.8 million six-year term loan. The total facilities will be available to
refinance existing indebtedness, provide working capital needs, and for general
corporate purposes, including capital expenditures and acquisitions. The
Company believes that cash from operations and the Company's current borrowing
capacity will be sufficient to meet anticipated needs for working capital and
capital expenditures at least through the next twelve months.
Recently issued accounting standards
In February 1997, the Financial Accounting Standards Board issued Statement of
Financial Accounting Standards No. 128, "Earnings Per Share" (SFAS 128). SFAS
128 establishes new standards for computing and disclosing earnings per share
(EPS). SFAS 128 is effective for both interim and annual periods ending after
December 15, 1997. Earlier application is not permitted. SFAS 128, when
adopted, will require the Company to replace its traditional EPS disclosures
with a dual presentation of "Basic" and "Diluted" EPS and to restate all prior
period EPS data presented. Consistent with the required adoption period, the
Company intends to adopt SFAS 128 effective with the issuance of its quarterly
report on Form 10-Q for the fiscal quarter ended January 24, 1998. However, if
SFAS 128 had been in effect for the fiscal year ended November 1, 1997, basic
and diluted EPS would be the same as EPS and pro forma EPS presented in the
Consolidated Statements of Operations for all years presented.
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.
The Financial Statements and Supplementary Data of the Company required by
this item are set forth at the pages indicated at Item 14(a).
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ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE.
Not applicable.
48
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PART III
The information required by the items on executive compensation, security
ownership of certain beneficial owners and management , certain relationships
and related transactions is included in the Company's Proxy Statement for the
Company's 1998 Annual Meeting and is incorporated herein by reference.
ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT.
Directors, Executive Officers and Key Employees
The following table sets forth certain information as of December 31, 1997
with respect to each person who is a director, executive officer or key employee
of the Company.
<TABLE>
<CAPTION>
Name Age Position
- ---- --- --------
<S> <C> <C>
W. Robert Stover (1)(2)(3) . . . 76 Chairman of the Board and Directors and Chief Executive Officer
Michael K. Phippen . . . . . . . 45 President, Chief Operating Officer and Director
Paul A. Norberg. . . . . . . . . 57 Executive Vice President, Chief Financial Officer and Director
Robin A. Herman. . . . . . . . . 46 Senior Vice President, General Counsel and Secretary
Michael W. Ehresman. . . . . . . 40 Vice President and Treasurer
Dirk A. Sodestrom. . . . . . . . 40 Vice President and Controller
Michael J. Nicholson . . . . . . 46 President and Chief Operating Officer, Western Medical Services, Inc.
Ronald C. Picco. . . . . . . . . 49 Senior Vice President, Operations
Walter F. Jader. . . . . . . . . 48 Vice President and Chief Information Officer
Gilbert L. Sheffield (1)(2)(3) . 68 Director
Jack D. Samuelson (1)(2)(3). . . 73 Director
- ---------------------------
</TABLE>
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(1) Member of the Audit Committee of the Board of Directors.
(2) Member of the Compensation Committee of the Board of Directors.
(3) Member of the Strategic Planning Committee of the Board of Directors.
W. Robert Stover founded the Company in 1948 and has been continuously
involved in the management and long-term operation and planning of the Company
since that time. The Company was incorporated in 1954, and since that time
Mr. Stover has held the position of Chairman of the Board of Directors. From
1954 to 1985, Mr. Stover served as President of the Company. Since 1985,
Mr. Stover has served as Chief Executive Officer.
Michael K. Phippen joined the Company in October 1995 as an Executive Vice
President. Mr. Phippen became President, Chief Operating Officer and a director
of the Company in January 1996. Mr. Phippen has directed the operations of the
Company's corporate office and all operating divisions of the Company since mid
July of 1997, when the Company announced a management restructuring. From
October 1995 to January 1996 he directed the daily field operations of all light
industrial, clerical and light technical offices in the United States, as well
as the Company's planning, sales, franchise operations and marketing
development. Mr. Phippen's affiliation with Western began in 1987 with the
opening of his first franchise in Minneapolis. Under his leadership, the
affiliate group, Merbco Inc., grew to encompass 14 offices. Western acquired the
assets of Merbco Inc. in October 1995. From 1977 to 1987, Mr. Phippen served in
various positions for Kelly Services, Inc., including as Branch Manager and
Regional Manager.
Paul A. Norberg has been employed by the Company since 1979, initially as
Vice President and Chief Financial Officer, and was promoted in 1985 to Senior
Vice President and in 1988 to Executive Vice President. Previously he had been
employed by Liken Home Furnishings Division of Beatrice Foods Co., a
manufacturer of window coverings, from 1973 to 1979 in the position of
Controller and subsequently Vice President, Finance. He is a certified public
accountant on inactive status.
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Robin A. Herman has been employed by the Company as a lawyer since
February 1986 after leaving private practice. She was employed by the Company
initially as Litigation Counsel and in January 1991 was elected to the position
of Vice President and named Assistant General Counsel. In March 1992, she was
promoted to General Counsel and elected to the additional position of Secretary.
In May 1996, Ms. Herman was named Senior Vice President.
Michael W. Ehresman joined the Company in July 1992 as Director of
Corporate Taxes. In October 1995, Mr. Ehresman assumed his current positions of
Vice President and Treasurer. From 1988 to 1992, Mr. Ehresman was with Price
Waterhouse LLP in San Francisco, California, most recently as a Senior Tax
Manager. From 1982 to 1988, Mr. Ehresman was employed by KPMG Peat Marwick in
Chicago, Illinois. He is a certified public accountant on inactive status.
Dirk A. Sodestrom joined the Company in the position of Controller in
February 1991. In December 1992, he was elected to the additional position of
Vice President. Mr. Sodestrom was employed from 1980 to 1991 by Price Waterhouse
LLP, most recently as a Senior Audit Manager. He is a certified public
accountant on inactive status.
Michael J. Nicholson joined the Company in October 1989 as an Area Manager
of the Western Medical Services Division when Western acquired Temp
Resources, Inc., an independent temporary services business that Mr. Nicholson
opened and operated as President/Owner since April 1987. He was promoted to East
Coast Regional Manager of the Western Medical Services Division in April 1990,
and became President of the Western Medical Services Division in November
1991. He was named President and Chief Operating Officer of the Company's
medical services subsidiary in July 1997. Prior to starting Temp Resources,
Mr. Nicholson was Vice President of Operations for First Temporary Services of
Worcester, Massachusetts.
Ronald C. Picco joined the Company in September 1995 as Vice President,
Office Development, and was named Senior Vice President, Operations in November
1996. Mr. Picco was employed by Interim Services Inc. from April 1992 to
February 1995, most recently as Vice President, Branch Operations. From
January 1991 to January 1992,
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Mr. Picco served as President of Alliance Hospital Services and from 1985 to
1991 he held various corporate and regional positions with Adia Services, Inc.,
a temporary staffing services company.
Walter F. Jader joined the Company in April 1997 as Vice President and
Chief Information Officer. Mr. Jader's previous employer was Triad Systems
Corporation, where he was employed for ten years, most recently as Chief
Information Officer from January 1994 until April 1997. Prior to that
promotion, Mr. Jader's job title from May 1987 through December 1993 was
Manager, Platform Software Development.
Gilbert L. Sheffield has been a director of the Company since March 1995.
He has served in a number of capacities in the telecommunications industry, most
recently as the President, Chief Executive Officer and a director of PacTel
Communications Companies from 1987 to 1990. Mr. Sheffield began his career in
1953 with Pacific Telephone and Telegraph, where he was employed until 1969,
when he was appointed the first Director of the California Department of Human
Resources Development. In 1971, Mr. Sheffield returned to Pacific Telephone and
Telegraph, from which he retired in 1984 as Executive Vice President of
Operations. Following two years in the real estate investment business, he
returned to Pacific Telesis in 1986 as Executive Vice President and Chief
Operating Officer of PacTel Corporation. Mr. Sheffield is now retired.
Jack D. Samuelson has been a director of the Company since March 1995.
Mr. Samuelson co-founded Samuelson Brothers in 1957 to engage in general
construction and commercial real estate development. Mr. Samuelson has been its
President and Chairman of the Board from incorporation to the present. Samuelson
Brothers sold its construction business in 1979 and since then has continued to
develop industrial and commercial real estate, with headquarters in Los Angeles
and partnerships in a number of cities.
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Information concerning directors and executive officers under the caption
"Election of Directors," "Board Meetings and Committees," "Security Ownership
of Certain Beneficial Owners and Management" and "Compliance with Section 16 (a)
of the Securities Exchange Act of 1934" in the Company's Proxy Statement for
the Annual Meeting of Stockholders to be held on March 26, 1998 (the "Proxy
Statement"), is incorporated herein by reference.
ITEM 11. EXECUTIVE COMPENSATION.
The information included in the Company's Proxy Statement under the
captions "Directors' Compensation," "Executive Compensation," "Aggregate Option
Exercises and Fiscal Year End Values," "Compensation Committee Interlocks and
Insider Participation" and "Employment Arrangements" is incorporated by
reference herein.
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT.
The information included in the Company's Proxy Statement under the
captions "Security Ownership of Certain Beneficial Owners and Management" and
"Employment Arrangements" is incorporated by reference herein.
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS.
See Note 3 of "Notes to Consolidated Financial Statements" under Item 14,
of this Form 10-K. In addition, the information included in the Company's Proxy
Statement under the caption "Certain Transactions" is incorporated by reference
herein.
PART IV
ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K.
(a) The following documents are filed as a part of this Report:
53
<PAGE>
1. Financial Statements.
Report of Independent Accountants . . . . . . . . . . . . . . . . F-1
Consolidated Balance Sheets -- As of the Fiscal Year Ended
November 1, 1997 and the Fiscal Year Ended November 2, 1996 . . . F-2
Consolidated Statements of Operations -- For the Three Year
Period Ended November 1, 1997 . . . . . . . . . . . . . . . . . . F-3
Consolidated Statements of Stockholders' Equity -- For
the Three Year Period Ended November 1, 1997. . . . . . . . . . . F-4
Consolidated Statements of Cash Flows - For the Three
Year Period Ended November 1, 1997. . . . . . . . . . . . . . . . F-5
Notes to Consolidated Financial Statements. . . . . . . . . . . . F-7
2. Financial Statement Schedule. The following Financial Statement
Schedule of the Registrant is filed as part of this report:
Schedule II - Valuation and Qualifying Accounts . . . . . . . . . 63
All other schedules are omitted because they are not applicable or the
required information is shown in the Consolidated Financial Statements or
notes thereto.
54
<PAGE>
3. Exhibits. The following Exhibits are filed as part of, or incorporated by
reference into, this report:
2.1 Agreement for Purchase and Sale of Stock of Western Video Images,
Inc. and Purchase and Sale of Promissory Notes dated as of October
27, 1994 by and between Western Staff Services (USA), Inc. and W.
Robert Stover (1)
3.1 The Company's Third Amended and Restated Certificate of
Incorporation.(1)
3.2 The Company's Restated Bylaws.(1)
4.1 Form of Specimen Certificate for the Company's Common Stock.(1)
55
<PAGE>
10.1 Form of Indemnification Agreement between the Company and the
Officers and Key Employees of the Company.(1)
10.2 Form of Indemnification Agreement between the Company and the
Directors of the Company.(1)
10.3 Employment Agreement between the Company and W. Robert Stover.(1)
10.3.1 Amendment to the Employment Agreement between the Company and W.
Robert Stover. (2)
10.3.2 Second Amendment to the Employment Agreement between the Company
and W. Robert Stover
10.5 Nonstatutory Stock Option Agreement for fiscal 1989.(1)
10.6 Nonstatutory Stock Option Agreement for fiscal 1990.(1)
10.7 Western Staff Services, Inc. 1996 Stock Option/Stock Issuance
Plan. (2)
10.7.1 Form of Notice of Grant of Stock Option. (2)
10.7.2 Form of Stock Option Agreement. (2)
10.7.3 Form of Addendum to Stock Option Agreement (Involuntary
Termination Following a Corporate Transaction). (2)
10.7.4 Form of Notice of Grant of Automatic Stock Option. (2)
10.7.5 Form of Automatic Stock Option Agreement. (2)
56
<PAGE>
10.7.6 Form of Stock Issuance Agreement. (2)
10.8 Credit Agreement dated as of February 21, 1996 among Western Staff
Services, Inc., Bank of America National Trust and Savings
Association, Sanwa Bank California and certain other financial
institutions.(1)
10.8.1 Waiver and First Amendment to Credit Agreement dated as of June 9,
1996 (3)
10.8.2 Waiver and Second Amendment to Credit Agreement dated as of
September 30, 1996. (2)
10.8.3 Third Amendment to Credit Agreement and Assumption Agreement dated
as of March 31, 1997. (4)
10.8.4 Waiver and Fourth Amendment to Credit Agreement dated as of August
22, 1997.
10.8.5 Waiver and Fifth Amendment to Credit Agreement dated as of
September 30, 1997.
10.8.6. Waiver and Sixth Amendment to Credit Agreement dated as of
November 14, 1997.
10.9 Deed of Trust & Assignment of Rents dated June 21, 1994 by and
between Western Staff Services, Inc., First Bancorp and Sanwa Bank
California.(1)
10.9.1 Tax Indemnification Agreement by and among the Company and the
current stockholders of the Company.(1)
10.9.2 Amendment of Commercial Credit Agreement and Modification of Deed
of Trust as of June 6, 1996.(2)
57
<PAGE>
10.10 Form of Tax Indemnification Agreement by and among the Company and
certain stockholders of the Company.(1)
10.11 Western Staff Services, Inc. 1996 Employee Stock Purchase Plan.
(2)
10.11.1 Stock Purchase Agreement for 1996 Employee Stock Purchase Plan.
(2)
10.11.2 Form of Enrollment/Change Form for 1996 Employee Stock Purchase
Plan. (2)
10.11.3 International Employee Stock Purchase Plan. (2)
10.11.4 Stock Purchase Agreement for International Employee Stock
Purchase Plan. (2)
10.11.5 Form of Enrollment/Change Form for International Employee Stock
Purchase Plan. (2)
10.12 Exchange Agreement between the Company and W. Robert Stover.(1)
10.13 Form of Employment Contract with certain Named Executive
Officers.(1)
21.1 Subsidiaries of the Company.
23.1 Consent of Price Waterhouse LLP, independent accountants.
24.1 Power of Attorney (see page 61).
27.1 Financial Data Schedule.
- -------------------------------------------------
58
<PAGE>
(1) Incorporated herein by reference to the exhibit with the same number filed
with Company's Registration Statement on Form S-1 (File No. 33-85536)
declared effective by the Securities and Exchange Commission on April 30,
1996.
(2) Incorporated herein by reference to the exhibits with the same numbers
filed with the Company's Annual Report on Form 10-K for the fiscal year
ended November 2, 1996.
(3) Incorporated herein by reference to the exhibit with the same number filed
with the Company's Quarterly Report on Form 10-Q for the quarter ended
July 6, 1996.
(4) Incorporated herein by reference to the exhibit with the same number filed
with the Company's Quarterly Report on Form 10-Q for the quarter ended
July 12, 1997.
(b) Reports on Form 8-K.
There were no Reports on Form 8-K filed by the Company during the
fiscal year ended November 1, 1997.
59
<PAGE>
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this report to be signed on its behalf by the
undersigned, thereunto duly authorized.
WESTERN STAFF SERVICES, INC.
By: /s/ W. Robert Stover
----------------------------------------
W. Robert Stover
Chairman of the Board of Directors and
Chief Executive Officer
60
<PAGE>
POWER OF ATTORNEY
KNOW ALL PERSONS BY THESE PRESENTS:
That the undersigned officers and directors of Western Staff Services,
Inc., a Delaware corporation, do hereby constitute and appoint Michael K.
Phippen and Paul A. Norberg, and each of them, the lawful attorneys-in-fact,
each with full power of substitution, for him or her in any and all capacities,
to sign any amendments to this report on Form 10-K and to file the same, with
exhibits thereto and other documents in connection therewith, with the
Securities and Exchange Commission, hereby ratifying and confirming all that
each of said attorneys-in-fact or their substitute or substitutes may do or
cause to be done by virtue hereof.
IN WITNESS WHEREOF, each of the undersigned has executed this Power of
Attorney as of the date indicated.
Pursuant to the requirements of the Securities Act of 1933, as amended,
this Registration Statement has been signed below by the following persons in
the capacities and on the dates indicated.
<TABLE>
<CAPTION>
Signature Title Date
- --------- ----- ----
<S> <C> <C>
/s/ W. Robert Stover
- -------------------- Chairman of the Board of Directors January 30, 1998
W. Robert Stover and Chief Executive Officer
(Principal Executive Officer)
/s/ Michael K. Phippen
</TABLE>
61
<PAGE>
<TABLE>
<CAPTION>
<S> <C> <C>
- -------------------- President, Chief Operating January 30, 1998
Michael K. Phippen Officer and Director
/s/ Paul A. Norberg
- -------------------- Executive Vice President, January 30, 1998
Paul A. Norberg Chief Financial Officer and
Director
(Principal Financial Officer)
/s/ Dirk A. Sodestrom
- -------------------- Vice President and Controller January 30, 1998
Dirk A. Sodestrom (Principal Accounting Officer)
/s/ Gilbert L. Sheffield
- -------------------- Director January 30, 1998
Gilbert L. Sheffield
/s/ Jack D. Samuelson
- -------------------- Director January 30 , 1998
Jack D. Samuelson
</TABLE>
62
<PAGE>
REPORT OF INDEPENDENT ACCOUNTANTS
To the Board of Directors and Stockholders
of Western Staff Services, Inc.
In our opinion, the consolidated financial statements listed in the index
appearing under Item 14(a)(1) and (2) on page 54 present fairly, in all
material respects, the financial position of Western Staff Services, Inc.
and its subsidiaries at November 1, 1997 and November 2, 1996, and the
results of their operations and their cash flows for each of the three years
in the period ended November 1, 1997, in conformity with generally accepted
accounting principles. These financial statements are the responsibility of
the Company's management; our responsibility is to express an opinion on
these financial statements based on our audits. We conducted our audits of
these statements in accordance with generally accepted auditing standards
which require that we plan and perform the audit to obtain reasonable
assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence
supporting the amounts and disclosures in the financial statements, assessing
the accounting principles used and significant estimates made by management,
and evaluating the overall financial statement presentation. We believe that
our audits provide a reasonable basis for the opinion expressed above.
/s/ Price Waterhouse LLP
- -----------------------------------
PRICE WATERHOUSE LLP
San Francisco, California
December 31, 1997
F-1
<PAGE>
WESTERN STAFF SERVICES, INC.
<TABLE>
<CAPTION>
CONSOLIDATED BALANCE SHEETS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AMOUNTS)
- ---------------------------------------------------------------------------------------------------------
NOVEMBER 1, NOVEMBER 2,
1997 1996
-------------- --------------
<S> <C> <C>
ASSETS
Current assets:
Cash and cash equivalents $ 4,796 $ 2,849
Trade accounts receivable, less allowance for doubtful
accounts of $879 and $769 96,502 74,721
Due from licensees 6,825 3,565
Deferred income taxes 2,511 1,918
Other current assets 3,421 4,075
-------------- --------------
Total current assets 114,055 87,128
Property, plant and equipment, net 19,583 18,854
Deferred income taxes 143
Intangible assets, net of accumulated amortization of $6,818 and $5,537 19,181 13,437
Other assets 1,568 1,361
-------------- --------------
$ 154,530 $ 120,780
-------------- --------------
-------------- --------------
LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
Short-term borrowings $ 19,700 $ 8,800
Current portion of loans payable 625 1,420
Current portion of note payable to related party 973 973
Accounts payable and accrued expenses 42,787 38,434
Income taxes payable 4,786 3,019
Distributions payable to stockholders 2,500
-------------- --------------
Total current liabilities 68,871 55,146
Loans payable 16,659 1,658
Note payable to related party 972 1,945
Deferred income taxes 494 3,847
Other long-term liabilities 10,238 8,932
-------------- --------------
Total liabilities 97,234 71,528
Commitments and contingencies (Notes 2, 10 and 12)
Stockholders' equity:
Preferred stock, $.01 par value; authorized and unissued: 1,000 shares
Common stock, $.01 par value; authorized: 25,000 shares;
issued: 10,338 shares 103 103
Additional paid-in-capital 29,073 29,068
Retained earnings 28,994 19,527
Cumulative currency translation (89) 554
-------------- --------------
58,081 49,252
Less treasury stock at cost, 76 shares at November 1, 1997 785
-------------- --------------
Total stockholders' equity 57,296 49,252
-------------- --------------
$ 154,530 $ 120,780
-------------- --------------
-------------- --------------
</TABLE>
See accompanying notes to consolidated financial statements.
F-2
<PAGE>
WESTERN STAFF SERVICES, INC.
<TABLE>
<CAPTION>
CONSOLIDATED STATEMENTS OF OPERATIONS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AMOUNTS)
- ---------------------------------------------------------------------------------------------------------
FISCAL YEAR ENDED
---------------------------------------
NOVEMBER 1, NOVEMBER 2, OCTOBER 28,
1997 1996 1995
----------- ----------- -----------
<S> <C> <C> <C>
Sales of services $ 574,864 $ 479,205 $ 395,911
License fees 1,944 2,868 3,752
----------- ----------- -----------
Total sales of services and license fees 576,808 482,073 399,663
Costs of services 453,754 377,136 309,626
----------- ----------- -----------
Gross profit 123,054 104,937 90,037
Franchise agents' share of gross profit 21,399 19,341 20,822
Selling and administrative expenses 78,312 65,620 53,838
Depreciation and amortization 6,012 4,680 3,144
----------- ----------- -----------
Operating income 17,331 15,296 12,233
Interest expense 1,826 1,167 1,203
Interest income (418) (251) (274)
----------- ----------- -----------
Income before income taxes 15,923 14,380 11,304
Provision for income taxes 6,367 11,097 563
----------- ----------- -----------
Net income $ 9,556 $ 3,283 $ 10,741
----------- ----------- -----------
----------- ----------- -----------
Net income per common share $ 0.93
-----------
-----------
Weighted average common shares outstanding 10,280
-----------
-----------
UNAUDITED PRO FORMA DATA (NOTES 2 AND 13)
Income before income taxes $ 14,380 $ 11,304
Provision for income taxes 5,609 3,842
----------- -----------
Net income $ 8,771 $ 7,462
----------- -----------
----------- -----------
Net income per common share $ 0.92 $ 0.84
----------- -----------
----------- -----------
Weighted average common shares outstanding 9,582 8,838
----------- -----------
----------- -----------
</TABLE>
See accompanying notes to consolidated financial statements.
F-3
<PAGE>
WESTERN STAFF SERVICES, INC.
<TABLE>
<CAPTION>
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(AMOUNTS IN THOUSANDS)
- -------------------------------------------------------------------------------------------------------------------------------
COMMON STOCK ADDITIONAL CUMULATIVE
-------------------- PAID-IN RETAINED CURRENCY TREASURY
SHARES AMOUNT CAPITAL EARNINGS TRANSLATION STOCK TOTAL
-------- ---------- ---------- ---------- ------------- ---------- ---------
<S> <C> <C> <C> <C> <C> <C> <C>
Balance at October 29, 1994 8,838 $ 50 $ 4,040 $ 25,353 $ 468 $ 29,911
Net income 10,741 10,741
Distributions to stockholders (8,708) (8,708)
Currency translation
adjustments (111) (111)
Other (41) (41)
-------- ---------- ---------- ---------- ------------- ---------- ---------
Balance at October 28, 1995 8,838 50 3,999 27,386 357 31,792
Net income 3,283 3,283
Distributions to stockholders (5,000) (5,000)
Transfer of undistributed
S corporation earnings 6,142 (6,142)
Currency translation
adjustments 197 197
Common stock offering 1,500 53 18,927 18,980
-------- ---------- ---------- ---------- ------------- ---------- ---------
Balance at November 2, 1996 10,338 103 29,068 19,527 554 49,252
Net income 9,556 9,556
Purchase of treasury stock (119 shares) $ (1,179) (1,179)
Stock reissued under employees' stock
purchase and option plans (43 shares) 5 (89) 394 310
Currency translation
adjustments (643) (643)
-------- ---------- ---------- ---------- ------------- ---------- ---------
Balance at November 1, 1997 10,338 $ 103 $ 29,073 $ 28,994 $ (89) $ (785) $ 57,296
-------- ---------- ---------- ---------- ------------- ---------- ---------
-------- ---------- ---------- ---------- ------------- ---------- ---------
</TABLE>
See accompanying notes to consolidated financial statements.
F-4
<PAGE>
WESTERN STAFF SERVICES, INC.
<TABLE>
<CAPTION>
CONSOLIDATED STATEMENTS OF CASH FLOWS
(AMOUNTS IN THOUSANDS)
- ---------------------------------------------------------------------------------------------------------
FISCAL YEAR ENDED
---------------------------------------
NOVEMBER 1, NOVEMBER 2, OCTOBER 28,
1997 1996 1995
----------- ----------- -----------
<S> <C> <C> <C>
CASH FLOWS FROM OPERATING ACTIVITIES
Net income $ 9,556 $ 3,283 $ 10,741
Adjustments to reconcile net income to net cash
from operating activities:
Depreciation 4,642 3,855 2,890
Amortization of intangible assets 1,370 825 254
Provision for losses on doubtful accounts 1,170 466 767
Deferred income taxes (4,089) 3,339 359
Changes in assets and liabilities:
Trade accounts receivable (23,379) (21,031) (8,134)
Due from licensees (3,260) 3,578 (3,092)
Other assets 741 (838) (21)
Accounts payable and accrued expenses 4,970 5,267 2,904
Income taxes payable 1,683 2,118 541
Other long-term liabilities 1,306 1,374 142
----------- ----------- -----------
Net cash from operating activities (5,290) 2,236 7,351
----------- ----------- -----------
CASH FLOWS FROM INVESTING ACTIVITIES
Sale of fixed assets and investments 95 188 120
Expenditures for purchases of fixed assets (5,831) (6,437) (4,913)
Decrease (increase) in notes receivable 50 (148) 391
Payments for intangibles and other investments (7,672) (4,825) (2,872)
----------- ----------- -----------
Net cash from investing activities (13,358) (11,222) (7,274)
----------- ----------- -----------
CASH FLOWS FROM FINANCING ACTIVITIES
Net borrowings (repayments) under line of credit
agreements 10,900 (3,800) 10,100
Repayments of notes to related parties (973) (1,495) (24)
Proceeds from issuance of loans payable 15,626 1,907
Principal payments on loans payable (1,420) (2,371) (3,302)
Proceeds from issuance of common stock 18,980
Proceeds from issuance of treasury stock 310
Purchase of treasury stock (1,179)
Distributions to stockholders (2,500) (2,500) (8,675)
----------- ----------- -----------
Net cash from financing activities 20,764 8,814 6
----------- ----------- -----------
Effect of exchange rate on cash (169) 7 65
----------- ----------- -----------
Net change in cash and cash equivalents 1,947 (165) 148
Cash and cash equivalents at beginning of year 2,849 3,014 2,866
----------- ----------- -----------
Cash and cash equivalents at end of year $ 4,796 $ 2,849 $ 3,014
----------- ----------- -----------
----------- ----------- -----------
</TABLE>
See accompanying notes to consolidated financial statements.
F-5
<PAGE>
WESTERN STAFF SERVICES, INC.
<TABLE>
<CAPTION>
CONSOLIDATED STATEMENTS OF CASH FLOWS
(AMOUNTS IN THOUSANDS)
- ---------------------------------------------------------------------------------------------------------
NOVEMBER 1, NOVEMBER 2, OCTOBER 28,
1997 1996 1995
----------- ----------- -----------
<S> <C> <C> <C>
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION
Cash paid during the year for:
Interest $ 1,783 $ 1,235 $ 1,140
Income taxes (net of refunds) 8,148 5,096 170
SUPPLEMENTAL SCHEDULE OF NONCASH INVESTING AND
FINANCING ACTIVITIES:
Increase in loans payable, accrued liabilities and
intangible assets from acquisitions $ 5,487
Increase in distributions payable to stockholders $ 2,500
</TABLE>
See accompanying notes to consoldiated financial statements.
F-6
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
1. BASIS OF PRESENTATION
BASIS OF PRESENTATION
Western Staff Services, Inc. (the Parent) and its domestic and foreign
subsidiaries (together, the Company), provide temporary help and staffing
personnel services in the United States, the United Kingdom, Denmark,
Australia, New Zealand and Norway. The consolidated financial statements
include the accounts of Western Staff Services, Inc. and its domestic and
foreign subsidiaries. Material intercompany accounts and transactions
have been eliminated.
INITIAL PUBLIC OFFERING OF COMMON STOCK
On May 3, 1996, the Company completed an initial public offering (the
Offering) of 2,300,000 shares of common stock at $14 per share, of which
1,500,000 shares were sold by the Company and 800,000 shares were sold by
certain of the Company's stockholders. The net proceeds to the Company
from the sale of the 1,500,000 shares of common stock, after deduction of
associated expenses, were $18,980.
Prior to the consummation of the Offering, the Company declared a
dividend payable to its then current stockholders consisting of the
lesser of the remaining undistributed earnings of the Company accumulated
from November 1, 1987 to April 30, 1996 (the effective date of the
Company's S corporation termination - Note 2) which were subject to
taxation at the stockholder level, or $5,000. The final undistributed
earnings of the Company from November 1, 1987 to April 30, 1996 totaled
$11,142. The difference between the actual distribution of $5,000 and
the undistributed earnings of $11,142 has been reclassified for financial
reporting purposes from retained earnings to additional paid-in-capital.
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
ACCOUNTING ESTIMATES
The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities
and disclosure of contingent assets and liabilities at the date of the
financial statements and the reported amounts of revenues and expenses
during the reporting period. Actual results could differ from those
estimates.
FISCAL YEAR
The Company's fiscal year is a fifty-two or fifty-three week period
ending the Saturday nearest the end of October. Fiscal years 1997 and
1995 each included fifty-two weeks while fiscal 1996 included fifty-three
weeks. For interim reporting purposes, the first three fiscal quarters
comprise twelve weeks each while the fourth fiscal quarter consists of
sixteen or seventeen weeks.
CASH AND CASH EQUIVALENTS
F-7
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
The Company considers all investments with initial maturities at purchase
of three months or less to be cash equivalents.
CONCENTRATIONS OF CREDIT RISK
The Company's financial instruments that potentially subject the Company
to concentrations of credit risk consist principally of trade
receivables. However, concentrations of credit risk are limited due to
the large number of customers comprising the Company's customer base and
their dispersion across different business and geographic areas.
Furthermore, the Company routinely assesses the financial strength of its
customers.
REVENUE RECOGNITION
Revenue from the sale of services is recognized at the time the service
is performed. A portion of the Company's sales of services and license
fees is derived from affiliate operations which consist of franchise
agent and license operations.
Revenues generated by franchise agents and related costs of services are
included as part of the Company's consolidated sales of services and
costs of services, respectively, since the Company has the direct
contractual relationships with the customers, holds title to the related
customer receivables and is the legal employer of the temporary
employees. The net distribution paid to the franchise agent for services
rendered is based either on a percentage of sales or of the gross profit
generated by the franchise agent's operation and is reflected as
franchise agents' share of gross profit.
The Company also offers a licensing program in which the licensee has the
direct contractual relationships with the customers, holds title to the
related customer receivables and is the legal employer of the temporary
employees. Accordingly, sales and costs of services generated by the
license operation are not included in the Company's consolidated
financial statements. The Company advances funds to the licensee for
payroll, payroll taxes, insurance and other related items. Fees are paid
to the Company based either on a percentage of sales or of gross profit
generated by the licensee and such license fees are recorded by the
Company as license fees. Due from licensees represents advances made
under these financing agreements. These advances are secured by a pledge
of the licensee's trade receivables, tangible and intangible assets and
the license agreement. Advances due from licensees bear interest at prime
plus two percent but only to the extent the aggregate advances exceed the
amount of qualified trade receivables securing the outstanding advances.
Under the terms of a lockbox arrangement between the Company and the
licensee, the advances are reduced as remittances are received related to
the licensee trade accounts receivable. Licensees have pledged trade
receivables of $7,687 and $4,073 at November 1, 1997 and November 2,
1996, respectively, as collateral for such advances. Sales generated by
license offices were $27,058, $42,120, and $75,310 for fiscal 1997,
fiscal 1996 and fiscal 1995, respectively.
PROPERTY, PLANT AND EQUIPMENT
Property, plant and equipment is stated at cost. Depreciation is
computed using the straight-line method over the estimated useful lives
of the related assets, which are
F-8
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
twenty-five to thirty-one years for buildings and three to ten years for
furniture and equipment. Major improvements to leased office space are
capitalized and amortized over the shorter of their useful lives or the
terms of the leases.
ACQUISITION AND AMORTIZATION
Business acquisitions have been accounted for under the purchase method
of accounting. The Company considers acquisitions under its "acquisition
and franchise back" program to be business combinations within the
meaning of Accounting Principles Board Opinion No. 16. Under the terms
of these arrangements, the Company acquires an existing temporary
staffing service business and the acquired business becomes a franchise
agent upon acquisition.
During fiscal years 1997, 1996 and 1995 the Company consummated
acquisitions with total purchase prices of $7,053, $3,802 and $8,239,
respectively. Tangible assets and specifically identifiable intangible
assets associated with these acquisitions amounted to $1,125 for fiscal
1997 and $2,300 for fiscal 1996. The remaining purchase prices for these
acquisitions were allocated to goodwill. Specifically identifiable
intangible assets consist primarily of covenants not to compete and are
amortized on a straight-line basis over the stated term of the agreement.
Goodwill ($17,211 and $11,360 at November 1, 1997 and November 2, 1996,
respectively) is amortized over twenty years. Certain of these
acquisitions included additional consideration contingent on sales, gross
profits or pre-tax income of the acquired businesses in future periods.
When such contingencies are earned, the additional cost is added to the
affected intangible assets and amortized over the remaining life of the
asset. Contingencies earned during fiscal 1997 on acquisitions
consummated during fiscal 1996 totaled $645. Unaudited pro forma
information regarding revenues and net income has not been provided since
the effect of these acquisitions was not material.
IMPAIRMENT OF LONG-LIVED ASSETS
Management of the Company assesses the recoverability of its long-lived
assets by determining whether the amortization of the asset's balance
over its remaining life can be recovered through projected undiscounted
future cash flows from operations. Management of the Company continually
evaluates the existence of potential impairment by analyzing operating
results, trends and prospects of its acquired operating offices.
Management also takes into consideration any other events or
circumstances that might indicate potential impairment. Based upon these
evaluations, the Company has determined that no impairment of recorded
intangible and other long-lived assets has occurred.
WORKERS' COMPENSATION
The Company self-insures the deductible amount related to workers'
compensation claims under its paid loss retrospective program. The
deductible amount was $500 per claim for policy year 1997 and $350 per
claim for policy years 1996 and 1995. The Company accrues the estimated
costs of workers' compensation claims based upon the expected loss rates
F-9
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
incurred within the various temporary employment categories provided by
the Company. Annually, the Company obtains an independent actuarially
determined calculation of the estimated costs of claims incurred and
reported and claims incurred but not reported, based on the Company's
historical loss development trends. The amounts calculated may be
subsequently revised by the actuary based on developments relating to
such claims. In order to give recognition to obligations associated with
the Company's workers' compensation program which are not expected to be
paid in the following fiscal year, the Company has included $9,800 and
$8,500 in other long-term liabilities at November 1, 1997 and November 2,
1996, respectively.
INCOME TAXES
The Company records income taxes using an asset and liability approach
that requires the recognition of deferred tax assets and liabilities for
the expected future tax consequences of events that have been recognized
in the Company's financial statements or tax returns. In estimating
future tax consequences, the Company generally considers all expected
future events other than enactments of changes in the tax law or rates.
Beginning with fiscal 1988, the Parent elected to be taxed as an S
corporation for federal and state income tax purposes. Pursuant to this
election, earnings or losses up to the date of the Offering were subject
to tax at the stockholder level rather than the corporate level.
Therefore no provision was made for federal income tax on earnings or
losses of the Parent prior to the Offering. State taxes were provided
according to relative state tax laws. On April 30, 1996 and in
conjunction with the Offering, the Company elected to terminate its S
corporation status. In connection with the termination, the Company was
required by the Internal Revenue Service Code to change its method of
accounting for income tax reporting purposes from the cash basis to the
accrual basis. The termination resulted in a non-recurring net charge to
earnings of $7,460 in the third quarter of fiscal 1996. This charge was
due primarily to temporary differences resulting from the Company's
historical use of the cash method of accounting for income tax purposes.
Prior to April 30, 1996, certain subsidiaries of the Parent had not
elected S corporation status and were subject to federal and state income
taxes at the Company level.
ACCOUNTING FOR STOCK BASED COMPENSATION
The Company measures compensation cost for employee stock options and
similar equity instruments using the intrinsic value-based method of
accounting prescribed by Accounting Principles Board Opinion No. 25,
"Accounting for Stock Issued to Employees"(APB 25).
TRANSLATION OF FOREIGN CURRENCIES
All assets and liabilities that are denominated in foreign currencies are
translated into U.S. dollars at year-end exchange rates and all revenue
and expense accounts are translated using weighted average exchange
rates. Translation adjustments and gains or losses on intercompany
foreign currency transactions that are of a long-term investment nature
are included as a separate component of stockholders' equity.
F-10
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
RECENTLY ISSUED ACCOUNTING STANDARDS
In February 1997, the Financial Accounting Standards Board issued
Statement of Financial Accounting Standards No. 128, "Earnings Per Share"
(SFAS 128). SFAS 128 establishes new standards for computing and
disclosing earnings per share (EPS). SFAS 128 is effective for both
interim and annual periods ending after December 15, 1997. Earlier
application is not permitted. SFAS 128, when adopted, will require the
Company to replace its traditional EPS disclosures with a dual
presentation of "Basic" and "Diluted" EPS and to restate all prior period
EPS data presented. Consistent with the required adoption period, the
Company intends to adopt SFAS 128 effective with the issuance of its
quarterly report on Form 10-Q for the fiscal quarter ended January 24,
1998. However, if SFAS 128 had been in effect for the fiscal year ended
November 1, 1997, basic and diluted EPS would be the same as EPS and pro
forma EPS presented in the Consolidated Statements of Operations for all
years presented.
UNAUDITED PRO FORMA NET INCOME AND PRO FORMA NET INCOME PER COMMON SHARE
Pro forma net income per common share represents income before income
taxes after a pro forma provision for federal and state income taxes as
if the Company had been subject to federal and state income taxation as a
C corporation during each of the periods presented (Note 13) divided by
the pro forma weighted average number of shares of common stock
outstanding during the period. Historical net income per share has not
been presented in view of the prior period S corporation status.
RECLASSIFICATIONS
The Company has reclassified certain amounts in the fiscal 1995 and
fiscal 1996 financial statements in order to conform to the presentation
adopted for fiscal 1997.
3. TRANSACTIONS WITH RELATED PARTIES
The Company has a management agreement with Western Video Images, Inc.
(WVI), a company wholly owned by the Chairman of the Board, Chief
Executive Officer and principal stockholder of the Parent, whereby the
Company provides certain accounting, tax, legal, administrative and
management services to WVI and charges a fee based upon the gross sales
of WVI. Management fees charged to WVI were $180, $197, and $226,
respectively, for fiscal 1997, fiscal 1996 and fiscal 1995. The Parent
is also the lessee for one of the facilities in which WVI operates;
however, WVI is charged for all costs of the lease. Future minimum lease
payments under this obligation are as follows: fiscal 1998 - $415; 1999
- $367; and 2000 - $336.
During October 1995, the Company bought the operations of one of its
franchise agents for a total purchase price of $5,913. Of this purchase
price, $5,793 was allocated to goodwill, $25 was allocated to covenants
not to compete and $95 was allocated to property, plant and equipment.
This franchise agent became an employee of the Company as a result of
this transaction. The Company paid $1,500 in cash on the closing date
and paid an additional
F-11
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
$2,473 during fiscal 1996 and 1997. The remaining amount is payable over
two years as follows: fiscal 1998 - $973; and fiscal 1999 -$972. The
note payable bears interest at 6.5%. The fair value of this note
approximates the carrying value as of November 1, 1997 based on the
current rates available to the Company for debt with similar terms.
4. PROPERTY, PLANT AND EQUIPMENT
Property, plant and equipment consists of the following:
NOVEMBER 1, NOVEMBER 2,
1997 1996
----------- -----------
Land $ 1,366 $ 1,366
Buildings 7,514 7,377
Equipment, furniture and fixtures 29,563 25,570
----------- -----------
38,443 34,313
Less accumulated depreciation and amortization (18,860) (15,459)
----------- -----------
$ 19,583 $ 18,854
----------- -----------
----------- -----------
5. SHORT-TERM BORROWINGS AND LOANS PAYABLE
Short-term borrowings and loans payable consist of borrowings under lines
of credit and term obligations with banks, respectively, which are
collateralized by deeds of trust on real property and substantially all
of the Company's personal property, as well as unsecured financing
agreements. The Company's credit agreement provides for a secured
revolving line of credit in the amount of $40,000, with the maximum
amount of direct advances limited to $20,000 and the maximum amount of
irrevocable standby letters of credit limited to $20,000. The facility
also provides for a non-revolving line of credit, to be used for
acquisitions, converting on March 31, 1998 to a six-year fully amortized
term loan in an amount up to $21,800. The credit facility contains
covenants which, among other things, require the Company to maintain
certain financial ratios and generally restrict, limit or prohibit the
Company with respect to capital expenditures, disposition of assets,
incurrence of debt, mergers, loans to affiliates and purchases of
investments. The facility also prohibits cash dividend payments on its
capital stock. At November 1, 1997, the Company was either in compliance
with these covenants or had obtained the necessary waivers. The
revolving line of credit will mature on March 31, 1998 and any borrowings
under the non-revolving line of credit will mature no later than March
31, 2004.
F-12
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
At November 1, 1997, short-term borrowings and loans payable carried
interest at rates ranging from a minimum of 6.0% to a maximum of 8.50%.
The weighted average interest rate on short-term borrowings was 6.97%,
7.74%, and 7.88% respectively, for fiscal 1997, fiscal 1996 and fiscal
1995.
SHORT-TERM BORROWINGS
Short-term borrowings outstanding at November 1, 1997 and November 2,
1996 amounted to $19,700 and $8,800, respectively. As of November 1,
1997, the Company had $300 available for direct advances under its
revolving line of credit.
At November 1, 1997, the Company had irrevocable standby letters of
credit totaling $15,000 outstanding as collateral to support the workers'
compensation program. These letters of credit expire on December 31,
1997, but are automatically renewed for one additional year unless thirty
days prior written notice is given to the holder. As of November 1,
1997, the Company had $5,000 available for irrevocable standby letters of
credit.
In mid-November 1997, the Company amended its revolving credit facility
to provide for a maximum of $25,000 in direct advances and a maximum of
$15,000 in standby letters of credit. The Company also reduced the
letters of credit outstanding from $15,000 to $10,000.
LOANS PAYABLE
Loans payable consist of the following:
<TABLE>
<CAPTION>
NOVEMBER 1, NOVEMBER 2,
1997 1996
----------- -----------
<S> <C> <C>
Variable and fixed rate notes payable, collateralized
by deeds of trust, bearing interest from 6.7% to 7.9%,
due monthly from 1994 to 2001 $ 1,659 $ 2,781
Variable rate non-revolving line of credit, collateralized by the
assets of the Company, weighted average interest 7.8%
at November 1, 1997 15,100
Other 525 297
---------- ----------
17,284 3,078
Less current portion (625) (1,420)
---------- ----------
$ 16,659 $ 1,658
---------- ----------
---------- ----------
</TABLE>
The fair value of the loans payable approximates the carrying value as of
November 1, 1997 based on current rates available to the Company for debt
with similar terms. Maturities of loans payable for each of the next
five fiscal years are as follows: 1998 - $625; 1999 - $2,652; 2000
-$2,652; 2001 - $3,910; 2002 - $2,552; and thereafter; $4,893.
F-13
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
6. ACCOUNTS PAYABLE AND ACCRUED EXPENSES
Accounts payable and accrued expenses consist of the following:
NOVEMBER 1, NOVEMBER 2,
1997 1996
----------- -----------
Accounts payable $ 2,605 $ 2,819
Checks outstanding in excess of bank balances 6,189 6,751
Accrued payroll and payroll taxes 16,552 13,094
Accrued insurance/workers' compensation 10,186 9,060
Other 7,255 6,710
----------- -----------
$ 42,787 $ 38,434
----------- -----------
----------- -----------
7. INCOME TAXES
The domestic and foreign components of income before income taxes are as
follows:
FISCAL YEAR ENDED
--------------------------------------------
NOVEMBER 1, NOVEMBER 2, OCTOBER 28,
1997 1996 1995
----------- ----------- -----------
Domestic $ 13,591 $ 12,662 $ 9,857
Foreign 2,332 1,718 1,447
----------- ----------- -----------
Income before income taxes $ 15,923 $ 14,380 $ 11,304
----------- ----------- -----------
----------- ----------- -----------
The provision for income taxes consists of the following:
F-14
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
FISCAL YEAR ENDED
---------------------------------------
NOVEMBER 1, NOVEMBER 2, OCTOBER 28,
1997 1996 1995
----------- ----------- -----------
CURRENT:
State and local $ 1,685 $ 1,482 $ 256
Federal 8,004 5,834 (378)
Foreign 767 442 326
----------- ----------- ----------
10,456 7,758 204
----------- ----------- ----------
DEFERRED:
State and local (839) 116 157
Federal (3,245) 3,111 277
Foreign (5) 112 (75)
----------- ----------- ---------
(4,089) 3,339 359
----------- ----------- ---------
$ 6,367 $ 11,097 $ 563
----------- ----------- ---------
----------- ----------- ---------
The difference between income taxes at the statutory federal income tax
rate and income taxes reported in the Consolidated Statements of
Operations are as follows:
F-15
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
<TABLE>
<CAPTION>
FISCAL YEAR ENDED
-----------------------------------
NOVEMBER 1, NOVEMBER 2, OCTOBER 28,
1997 1996 1995
----------- ----------- -----------
<S> <C> <C> <C>
Federal statutory income tax rate 35% 35% 34%
Tax on income of foreign subsidiaries (1) (2)
State taxes, net of federal income tax benefit 5 4 3
S corporation income not subject to federal
income taxes (11) (28)
Effect of termination of S corporation election 52
Effect of IRS examination (2) (3)
Other 1 (1) 1
---------- ---------- ----------
Effective income tax rate 40% 77% 5%
---------- ---------- ----------
---------- ---------- ----------
</TABLE>
F-16
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
The approximate tax effect of temporary differences and carryforwards
that give rise to deferred tax balances are as follows:
<TABLE>
<CAPTION>
NOVEMBER 1, NOVEMBER 2, OCTOBER 28,
1997 1996 1995
------------ ------------ -----------
<S> <C> <C> <C>
Workers' compensation $ 8,597 $ 8,008 $ 1,506
Other liabilities and accruals 1,201 1,156 333
Foreign net operating loss carryforwards 64 73 123
Alternative minimum tax credit carryforwards 59 42
------------ ----------- ----------
Gross deferred tax assets 9,862 9,296 2,004
Valuation allowance (64) (73) (123)
------------ ----------- ----------
9,798 9,223 1,881
------------ ----------- ----------
Depreciation and amortization 1,705 1,721 207
S corporation cash basis accounting adjustment 5,806 9,430 264
Other 127 1
------------ ----------- ----------
Gross deferred tax liabilities 7,638 11,152 471
------------ ----------- ----------
Net deferred tax asset (liability) $ 2,160 $ (1,929) $ 1,410
------------ ----------- ----------
------------ ----------- ----------
</TABLE>
No valuation allowance has been established for temporary differences
other than foreign net operating loss carryforwards. Based on historical
income, internal forecasts and industry trends, management believes that
it is more likely than not that the Company will generate future pretax
income in sufficient amounts to realize the full benefit of these
temporary differences.
At November 1, 1997, the Parent had cumulative undistributed earnings
from foreign subsidiaries of approximately $3,024. Income taxes have not
been provided on the undistributed earnings because they have been
permanently reinvested in the foreign subsidiary. These earnings could
become subject to additional tax if they were remitted as dividends, or
if foreign earnings were lent to the Company. However, such income taxes
would not be material to the Company's financial position or results of
operations. Income taxes have not been provided on foreign currency
translation adjustments since such taxes would be immaterial.
F-17
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
8. RETIREMENT PLANS
The Company has a qualified profit-sharing retirement plan in which
full-time domestic employees are eligible to participate beginning on the
first day of the fiscal year following their hire date. The Company
amended the plan effective October 29, 1989 so that employees whose
compensation and conditions of employment deem them to be highly
compensated in accordance with Section 414(q) of the Internal Revenue
Code (IRC) were no longer eligible to participate in the plan. As of the
same date, the Company adopted a nonqualified profit-sharing retirement
plan for those employees deemed to be highly compensated. The
contribution to both plans is at the discretion of the Board of
Directors; however, the contribution to the qualified plan cannot exceed
the maximum allowable by the IRC. Contributions of $250, $325 and $325
were declared for fiscal 1997, 1996 and 1995, respectively, which were
allocated to both plans. At November 1, 1997, both plans were fully
funded.
Effective November 1, 1997, the Company established a new nonqualified
deferred savings plan for highly compensated employees and merged the
nonqualified profit-sharing plan into the deferred savings plan.
Additionally, the qualified profit-sharing plan was merged into the
Company's 401(k) savings plan. Under both the deferred and 401(k)
savings plans, employees may elect to contribute up to 15% of their
annual compensation, with the Company matching 25% of the first 10% of
participant contributions.
9. STOCKHOLDERS' EQUITY
TREASURY STOCK
During fiscal 1997, the Company repurchased 119,000 shares of common
stock on the open market for aggregate cash consideration of $1,179. The
repurchased shares may be used for reissuance under the Company's stock
option and employee stock purchase plans. During fiscal 1997, the
Company reissued 43,082 shares with aggregate cash proceeds of $310.
When treasury shares are reissued, any excess of the proceeds over the
acquisition cost of the shares is credited to additional paid-in-capital.
Excess acquisition cost over the proceeds from reissuance is first
charged to additional paid-in-capital to the extent of previous net
"gains", and then to retained earnings.
STOCK OPTION PLANS
The Company has two stock option plans (the Plans). The 1989/1990 Stock
Option Plan provides for the granting of nonqualified options to
executives and key employees to purchase the Company's common stock. The
options vested during fiscal 1994 and fiscal 1995 and are exercisable at
$9.60 per share for options granted in fiscal 1989 and $10.51 per share
for options granted in fiscal 1990. Options must be exercised within five
years subsequent to the vesting date. Options to purchase 14,803 shares
are outstanding at November 1, 1997. No further grants may be made under
the 1989/1990 plan.
F-18
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
The 1996 Stock Option/Stock Issuance Plan provides for the granting of
incentive and nonqualified stock options and stock appreciation rights.
The plan has authorized 1,033,812 shares of common stock for issuance.
Options to purchase 417,000 shares are outstanding at November 1, 1997
with exercise prices ranging from $9.125 to $14.25 per share. Incentive
stock options may be granted at a price not less than 100% of the fair
market value of the Company's common stock at the date of grant.
Nonqualified options may be granted at a price not less than 85% of the
fair market value of the Company's common stock at the date of grant. The
options' vesting schedules vary subject to the participant's period of
future service or to the Company's or the option holder's attainment of
designated performance goals, or otherwise at the discretion of the Board
of Directors. No option may have a term in excess of 10 years. No stock
appreciation rights have been granted under the plan.
The Company applies APB 25 and related interpretations in accounting for
the Plans. Accordingly, no compensation cost has been recognized for
incentive and nonqualified stock options. Pro forma information
regarding net income and earnings per common share is required by
Statement of Financial Accounting Standards No. 123 (SFAS 123) as if the
Company had accounted for its employee stock options under the fair value
method rather than the intrinsic method under APB 25. If compensation
cost had been determined under SFAS 123, the Company's net income would
have been reduced by $788 and $421 for fiscal 1997 and 1996,
respectively, and earnings per share for those years would have been
reduced by $0.08 and $0.05, respectively. As required by SFAS 123, the
pro forma amounts above were determined based on grants in fiscal 1996
and fiscal 1997 only. Since stock options generally become exercisable
over several years and additional grants are likely to be made in future
years, the pro forma amounts for compensation cost may not be indicative
of the effects on net income and earnings per share for future years.
The fair value of each option included in the following table is
estimated on the date of grant using the Black-Scholes option-pricing
model with the following weighted average assumptions used for grants in
1996 and 1997: zero dividend yield, expected volatility of 63.0%,
risk-free interest rate of 6.4% for fiscal 1996 and 6.6% for fiscal
1997, and expected life of six years.
The following summarizes the stock option transactions under the two
plans:
F-19
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
<TABLE>
<CAPTION>
NOVEMBER 1, 1997 NOVEMBER 2, 1996 OCTOBER 28, 1995
--------------------------- ----------------------------- -------------------------
WEIGHTED WEIGHTED WEIGHTED
AVERAGE AVERAGE AVERAGE
SHARES EXERCISE PRICE SHARES EXERCISE PRICE SHARES EXERCISE PRICE
--------------------------- ----------------------------- -------------------------
<S> <C> <C> <C> <C> <C> <C>
Options outstanding, beginning of year 433,111 $ 13.87 15,111 $ 10.10 16,345 $ 10.13
Granted 17,000 9.53 429,000 14.00
Exercised (1,166) 14.00
Cancelled (17,142) 13.94 (11,000) 14.00 (1,234) 10.51
--------------------------- ----------------------------- -------------------------
Options outstanding, end of year 431,803 $ 13.69 433,111 $ 13.87 15,111 $ 10.10
--------------------------- ----------------------------- -------------------------
--------------------------- ----------------------------- -------------------------
Options exercisable, end of year 158,859 $ 13.64 15,111 $ 10.10 6,785 $ 9.60
--------------------------- ----------------------------- -------------------------
--------------------------- ----------------------------- -------------------------
Options available for grant, end of year 619,027 619,193
--------------------------- ----------------------------- -------------------------
--------------------------- ----------------------------- -------------------------
Weighted average fair value of options
granted during the year $ 6.12 $ 8.88 n/a
</TABLE>
The following table summarizes information about stock options
outstanding at November 1, 1997:
<TABLE>
<CAPTION>
OPTIONS OUTSTANDING OPTIONS EXERCISABLE
------------------------------------------------ ---------------------------
WEIGHTED AVERAGE
RANGE OF REMAINING WEIGHTED AVERAGE WEIGHTED AVERAGE
EXCERCISE PRICES SHARES CONTRACTUAL LIFE EXERCISE PRICE SHARES EXERCISE PRICE
- ----------------- ------------------------------------------------ ----------------------------
<S> <C> <C> <C> <C> <C>
$ 9.13 - 10.51 31,803 6.24 $ 9.79 14,803 $ 10.09
$ 14.00 - 14.25 400,000 8.49 14.00 144,056 14.01
- ----------------- ------------------------------------------------ ----------------------------
$ 9.13 - 14.25 431,803 8.33 $ 13.69 158,859 $ 13.64
- ----------------- ------------------------------------------------ ----------------------------
- ----------------- ------------------------------------------------ ----------------------------
</TABLE>
EMPLOYEE STOCK PURCHASE PLAN
Under the Company's 1996 Employee Stock Purchase Plan, eligible employees
may authorize payroll deductions of up to 10% of eligible compensation
for the purchase of stock during each semi-annual purchase period. The
purchase price will equal the lower of 85% of the fair market value at
the beginning of the purchase period or on the last day of the purchase
period. The plan provides for the issuance of up to 500,000 shares of
the Company's common stock. As of November 1, 1997, shares issued under
the plan totaled 41,916. The effect of this plan on the pro forma
disclosures under SFAS 123 has not been included as the impact on net
income and earnings per share is not material.
10. LEASES
The Company leases real and personal property under operating leases
which expire on various dates. Some of these leases have renewal options
for periods ranging from one to five years and contain provisions for
escalation based on increases in certain costs incurred by the landlord
and on Consumer Price Index adjustments. U.S. rental expense amounted to
$4,002
F-20
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
in fiscal 1997, $3,102 in fiscal 1996, and $2,535 in fiscal 1995. Rental
expense for foreign subsidiaries was $999 in fiscal 1997, $937 in fiscal
1996, and $770 in fiscal 1995. The Company also receives rental income
from owned property and subleases which expire on various dates.
Sublease income was not material to the Company's results of operations
for any periods presented.
Future minimum lease payments for all leases at November 1, 1997 are as
follows:
FISCAL YEAR
1998 $ 4,109
1999 2,801
2000 1,498
2001 710
2002 115
Thereafter 166
----------
Total minimum lease payments $ 9,399
----------
----------
11. GEOGRAPHIC INFORMATION
The following is a summary of sales of services and license fees,
operating income and identifiable assets by geographic region. There are
no intercompany sales of services and license fees between the domestic
and foreign operations. Operating income excludes income taxes, interest
income and interest expense. The foreign operations generally operate as
autonomous units and there are no general corporate costs other than
interest income and expense. Royalties are charged by the domestic
company to the foreign entities and are included in the operating
expenses of the foreign entities and the operating income of the domestic
company. Royalties charged are shown below for each period.
F-21
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
<TABLE>
<CAPTION>
FISCAL YEAR ENDED
--------------------------------------------
NOVEMBER 1, NOVEMBER 2, OCTOBER 28,
1997 1996 1995
----------- ----------- ------------
<S> <C> <C> <C>
SALES OF SERVICES AND LICENSE FEES
Domestic $ 504,253 $ 423,201 $ 351,135
Foreign 72,555 58,872 48,528
----------- ----------- -------------
Total sales of services and license fees $ 576,808 $ 482,073 $ 399,663
----------- ----------- -------------
----------- ----------- -------------
OPERATING INCOME
Domestic $ 14,881 $ 13,449 $ 10,689
Foreign 2,450 1,847 1,544
----------- ----------- -------------
Total operating income $ 17,331 $ 15,296 $ 12,233
----------- ----------- -------------
----------- ----------- -------------
IDENTIFIABLE ASSETS
Domestic $ 138,659 $ 107,200 $ 85,295
Foreign 15,871 13,580 10,874
----------- ----------- -------------
Total identifiable assets $ 154,530 $ 120,780 $ 96,169
----------- ----------- -------------
----------- ----------- -------------
FOREIGN ROYALTIES $ 333 $ 206 $ 171
----------- ----------- -------------
----------- ----------- -------------
</TABLE>
12. COMMITMENTS AND CONTINGENCIES
The Company is subject to claims and other actions arising in the
ordinary course of business. Some of these claims and actions have
resulted in lawsuits where the Company is a defendant. Management
believes that the ultimate obligations, if any, which may result from
unfavorable outcomes of such lawsuits will not have a material adverse
effect on the financial position, results of operations or cash flows of
the Company and that such obligations, if any, would be adequately
covered by insurance.
13. UNAUDITED PRO FORMA INFORMATION
On April 30, 1996 and in conjunction with the Offering, the Company
elected to terminate its S corporation status. The pro forma provision
for income taxes reflects provisions for state and federal income taxes
as if the Company had been subject to federal and state income taxation
as a C corporation during each of the periods presented.
F-22
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
The pro forma income tax provision consists of the following:
FISCAL YEAR ENDED
--------------------------
NOVEMBER 2, OCTOBER 28,
1996 1995
----------- -----------
CURRENT:
State and local $ 1,161 $ 909
Federal 5,109 2,916
Foreign 442 326
----------- -----------
6,712 4,151
----------- -----------
DEFERRED:
State and local (195) 8
Federal (1,020) (242)
Foreign 112 (75)
---------- -----------
(1,103) (309)
---------- -----------
$ 5,609 $ 3,842
---------- -----------
---------- -----------
The reconciliations of pro forma income taxes computed at the federal
statutory income tax rate to the pro forma income taxes as reported in
the Consolidated Statements of Operations are as follows:
F-23
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
FISCAL YEAR ENDED
--------------------------
NOVEMBER 2, OCTOBER 28,
1996 1995
----------- -----------
Federal statutory income tax rate 35% 34%
Tax on income of foreign subsidiaries (2)
State taxes, net of federal income tax benefit 5 5
Income tax credits (2)
Other (1) (1)
----------- -----------
Effective income tax rate 39% 34%
----------- -----------
----------- -----------
14. QUARTERLY FINANCIAL INFORMATION (UNAUDITED)
The following is a summary of the unaudited quarterly financial
information for the fiscal years ended November 1, 1997 and November 2,
1996. The fourth quarter of fiscal years 1997 and 1996 consist of 16 and
17 weeks, respectively. All other quarters consist of 12 weeks.
<TABLE>
<CAPTION>
FIRST SECOND THIRD FOURTH
QUARTER QUARTER QUARTER QUARTER
----------- ----------- ----------- ------------
<S> <C> <C> <C> <C>
FISCAL YEAR ENDED NOVEMBER 1, 1997
Sales of services and license fees $ 118,965 $ 122,966 $ 131,492 $ 203,385
Gross profit 24,214 25,779 28,041 45,020
Net income 1,138 1,342 1,983 5,093
Net income per common share 0.11 0.13 0.19 0.50
FISCAL YEAR ENDED NOVEMBER 2, 1996
Sales of services and license fees $ 98,025 $ 96,940 $ 104,981 $ 182,127
Gross profit 21,346 21,306 22,741 39,544
Net income (loss) (1) 2,379 2,006 (5,231) 4,129
Pro forma net income 1,587 1,282 1,773 4,129
Pro forma net income per common share 0.18 0.15 0.18 0.40
</TABLE>
F-24
<PAGE>
WESTERN STAFF SERVICES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AND SHARE AMOUNTS)
- -------------------------------------------------------------------------------
(1) During the third quarter of fiscal 1996, the Company recorded a
net income tax charge of $7,460 as a result of the Company's
termination of its S corporation status.
F-25
<PAGE>
VALUATION AND QUALIFYING ACCOUNTS AND RESERVES
SCHEDULE II
(AMOUNTS IN THOUSANDS)
<TABLE>
<CAPTION>
ADDITIONS
--------------------------------------------
BALANCE AT CHARGED TO CHARGED TO BALANCE AT
BEGINNING COSTS AND OTHER END OF
DESCRIPTION OF YEAR EXPENSES ACCOUNTS DEDUCTIONS YEAR
----------- ---------- ---------- ---------- ---------- ------
<S> <C> <C> <C> <C> <C>
Fiscal Year Ended November 2, 1996
Allowance for doubtful accounts $ 823 $ 466 $ 0 $ 520 $ 769
Reserve on notes receivable 620 0 0 570 50
Valuation allowance on deferred tax asset 123 0 0 50 73
Fiscal Year Ended November 1, 1997
Allowance for doubtful accounts $ 769 $1,170 $ 0 $1,060 $ 879
Reserve on notes receivable 50 0 0 0 50
Valuation allowance on deferred tax asset 73 0 0 9 64
</TABLE>
63
<PAGE>
INDEX TO EXHIBITS
EXHIBIT
NUMBER EXHIBIT TITLE
- ------ -------------
10.3.2 Second Amendment to the Employment Agreement between the Company
and W. Robert Stover.
10.8.4 Waiver and Fourth Amendment to Credit Agreement dated as of August 22,
1997.
10.8.5 Waiver and Fifth Amendment to Credit Agreement dated as of September
30, 1997.
10.8.6. Waiver and Sixth Amendment to Credit Agreement dated as of November
14, 1997.
21.1 Subsidiaries of the Company.
23.1 Consent of Price Waterhouse LLP, independent accountants.
24.1 Power of Attorney (see page 61).
27.1 Financial Data Schedule.
64
<PAGE>
SECOND AMENDMENT
TO
EMPLOYMENT AGREEMENT
BETWEEN
WESTERN STAFF SERVICES, INC.
AND
W. ROBERT STOVER
The Employment Agreement by and between Western Staff Services, Inc.
("Employer") and W. Robert Stover ("Employee") is hereby amended as follows
effective August 14, 1997.
1. Section 4(b) is hereby reinstated in its entirety as follows:
"(b) In the event of Employee's death, his widow (or his estate
if there is no surviving widow) shall be entitled to receive an
amount equal to three times the annual compensation then in effect,
payable in equal monthly installments over the following five (5)
year period."
All other terms and conditions of the above-referenced Employment
Agreement shall remain in full force and effect unless otherwise amended
herein.
EMPLOYER:
Western Staff Services, Inc.
By: /s/ Michael K. Phippen
-------------------------------------
Michael K. Phippen
President and Chief Operating Officer
By: /s/ Paul A. Norberg
-------------------------------------
Paul A. Norberg
Executive Vice President and Chief Financial Officer
EMPLOYEE:
/s/ W. Robert Stover
- --------------------------------
W. Robert Stover
<PAGE>
WAIVER AND FOURTH AMENDMENT TO CREDIT AGREEMENT
THIS WAIVER AND FOURTH AMENDMENT TO CREDIT AGREEMENT ("WAIVER AND
AMENDMENT"), dated as of August 22, 1997, is entered into by and among WESTERN
STAFF SERVICES (USA), INC. (the "BORROWER"), WESTERN MEDICAL SERVICES, INC.
("WMS"), BANK OF AMERICA NATIONAL TRUST AND SAVINGS ASSOCIATION, as agent for
itself and the Banks (the "AGENT"), and the several financial institutions party
to the Credit Agreement (collectively, the "BANKS").
RECITALS
A. The Borrower, Banks, and Agent are parties to a Credit Agreement
dated as of February 21, 1996, and amendments thereto dated as of June 9, 1996,
September 30, 1996, and March 31, 1997 (collectively, the "CREDIT AGREEMENT")
pursuant to which the Agent and the Banks have extended certain credit
facilities to the Borrower.
B. The Borrower has reported to the Agent and the Banks the
existence of certain events of default under the Credit Agreement. The Borrower
has requested that the Banks waive certain events of default and agree to
certain amendments of the Credit Agreement.
C. WMS, a California corporation, is a wholly-owned subsidiary of
the Borrower. The Borrower and WMS have requested that WMS be made a party to
the Credit Agreement and be permitted to utilize a portion of the credit
facilities available thereunder.
D. The Banks are willing to grant the requests of Borrower and WMS,
subject to the terms and conditions of this Waiver and Amendment.
AGREEMENT
NOW, THEREFORE, for valuable consideration, the receipt and adequacy
of which are hereby acknowledged, the parties hereto hereby agree as follows:
1. DEFINED TERMS. Unless otherwise defined herein, capitalized
terms used herein shall have the meanings, if any, assigned to them in the
Credit Agreement.
2. DEFAULTS AND WAIVER.
(a) For purposes of this Waiver and Amendment, the "EXISTING
DEFAULTS" shall mean:
(i) the default existing on this date under Section 8.11 of
the Credit Agreement as a consequence
-1-
<PAGE>
of the aggregate amount of Non-Stock Consideration and Stock
Consideration paid by the Borrower for all Minor Acquisitions made by
the Borrower after June 30, 1996, being in excess of the Two Million
Six Hundred Thousand Dollar ($2,600,000) limitation set forth therein;
(ii) the default existing on this date under Section
8.11(h) of the Credit Agreement as a consequence of the Borrower's
consummation of Acquisitions during the continuance of an Event of
Default under the Credit Agreement and the Borrower's failure to
deliver a Compliance Certificate as required under Section 8.11(h)
following consummation of the Acquisitions during the fiscal quarters
ending April 19, 1997, and July 12, 1997; and
(iii) the default existing on this date under Section
8.04(e) of the Credit Agreement as a consequence of the aggregate
amount of loans to and investments in foreign Subsidiaries or
Affiliates being in excess of the Four Million Six Hundred Thousand
Dollar ($4,600,000) limitation set forth therein.
(b) Subject to and upon the terms and conditions hereof, the Banks
hereby waive the Existing Defaults.
(c) Nothing contained herein shall be deemed a waiver of (or
otherwise affect the Agent's or the Banks' ability to enforce) any other
default or Event of Default, including without limitation (i) any default
or Event of Default as may now or hereafter exist and arise from or
otherwise be related to the Existing Defaults (including without limitation
any cross-default arising under the Credit Agreement by virtue of any
matters resulting from the Existing Defaults), and (ii) any default or
Event of Default arising at any time after the Effective Date and which is
the same as any of the Existing Defaults.
3. ASSUMPTION BY WMS. WMS, by its signature hereto, becomes a party
to the Credit Agreement and hereby unconditionally, jointly and severally,
assumes, covenants, promises and agrees (a) to pay when due all sums now or
hereafter owing under the Credit Agreement, in the manner and in all respects as
therein provided, (b) to perform each and all the obligations provided in the
Credit Agreement to be performed by the Borrower at the time, in the manner and
in all respects as therein provided, and (c) to be bound by each and all the
terms and provisions of the Credit Agreement as though it had originally been
made, executed and delivered by WMS. References in the Credit Agreement to the
"Borrower" shall mean, as appropriate to reflect the joint and several liability
of the parties, either of the Borrower or WMS, individually, or the Borrower and
WMS, collectively. The rights of WMS to borrow
-2-
<PAGE>
under the Agreement shall be expressly limited to obtaining Revolving Loans as
provided under Section 2.01(b) of the Credit Agreement.
4. AMENDMENTS TO CREDIT AGREEMENT.
(a) Section 2.01(b) of the Credit Agreement is hereby amended to
read as follows in its entirety:
(b) THE REVOLVING CREDIT. Each Bank severally agrees, on
the terms and conditions hereinafter set forth, to make Loans to the Borrower
and WMS (each such Loan, a "REVOLVING LOAN") from time to time on any Business
Day during the period from the Closing Date to the Revolving Termination Date,
in an aggregate amount not to exceed at any time outstanding the amount set
forth opposite such Bank's name in SCHEDULE 2.01(b) under the heading "Revolving
Loan Commitment" (such amount as the same may be reduced pursuant to Section
2.05 or as a result of one or more assignments pursuant to Section 11.08, such
Bank's "REVOLVING LOAN COMMITMENT"); PROVIDED, HOWEVER, that no Revolving Loan
shall be made hereunder if, after giving effect to any Borrowing of Revolving
Loans (i) the Effective Amount of all Revolving Loans shall exceed the Aggregate
Revolving Loan Commitment; (ii) the Effective Amount of the Revolving Loans of
any Bank shall exceed such Bank's Revolving Loan Commitment; or (iii) the
Effective Amount of all Revolving Loans made to WMS shall exceed Eighteen
Million Dollars ($18,000,000). Within the foregoing limits, and subject to the
other terms and conditions hereof, the Borrower and WMS may borrow under this
subsection 2.01(b), prepay pursuant to Section 2.06 and reborrow pursuant to
this subsection 2.01(b).
(b) Section 8.04(c) of the Credit Agreement is amended to read as
follows in its entirety:
(c) loans by the Borrower or WMS to Licensees not exceeding Ten
Million Dollars ($10,000,000) in the aggregate at any one time, provided
(i) such loans are secured by such Licensees' accounts receivable, (ii)
Borrower or WMS, as applicable, has perfected its security interests by
Uniform Commercial Code financing statements filed in the appropriate state
and/or local offices, (iii) all such Uniform Commercial Code financing
statements are assigned to the Agent for the benefit of the Banks, and (iv)
all original instruments evidencing such Licensee loans are delivered to
the Agent (subject to the Agent's obligation on a best efforts basis to
return
-3-
<PAGE>
such original instruments in connection with a collection or enforcement
action as provided in subsection 7.14(c)), together with copies of all
security agreements executed by each Licensee and all Uniform Commercial
Code financing statements and assignments filed by the Borrower or WMS, as
applicable, with respect to the collateral described in such security
agreements.
(c) Section 8.04(e) of the Credit Agreement is amended to read as
follows in its entirety:
(e) loans to and investment in foreign Subsidiaries or
Affiliates in an aggregate amount not exceeding Six Million Dollars
($6,000,000);
(d) A new Paragraph 11.19 is hereby added to the Credit Agreement to
read as follows:
11.19 JOINT AND SEVERAL LIABILITY OF THE BORROWER AND WMS; WAIVER
OF CERTAIN DEFENSES.
(a) The obligation of the Borrower and WMS (each a "CO-BORROWER"
and, collectively, the "CO-BORROWERS") to pay all the Obligations
under this Agreement is a direct, primary, separate, joint and
several, and independent obligation, is not in whole or in part a
surety relationship, is absolute and unconditional, and is not
dependent in whole or in part upon the obligations of the other
Co-Borrower. Each Co-Borrower is liable to the Agent and the Banks
for the entire amount of the Obligations, and a separate action may be
brought against such Co-Borrower whether such action is brought
against the other Co-Borrower or any guarantor or whether the other
Co-Borrower or any such guarantor is joined in such action. Each
Co-Borrower's liability hereunder is immediate and not contingent upon
the exercise or enforcement by the Agent or the Banks of whatever
remedies they may have against the other Co-Borrower or any guarantor,
or the enforcement of any lien or realization upon any security the
Agent or the Banks may at any time possess. Any release which may be
given by the Agent and the Banks to any Co-Borrower or any guarantor
shall not release the other Co-Borrower. The Agent and the Bank shall
be under no obligation to marshall any assets of any Co-Borrower or
any guarantor in favor of the other Co-Borrower or against or in
payment of any or all of the Obligations.
(b) To the maximum extent permitted by applicable law, each
Co-Borrower hereby waives, solely in respect of any claims or defenses
which such Co-
-4-
<PAGE>
Borrower might otherwise have by reason of being determined to be a
surety for or guarantor of the obligations of the other Company with
respect to the obligations:
(i) any right to assert against the Agent or the Bank any
defense (legal or equitable), set-off, counterclaim, or claim
which such Co-Borrower may now or at any time hereafter have
against the other Co-Borrower or any guarantor;
(ii) any defense, set-off, counterclaim, or claim, of any
kind or nature, arising directly or indirectly from the present
or future lack of perfection, sufficiency, validity, or
enforceability of the Obligations or any security therefor or the
legal liability of the other Co-Borrower or any guarantor or any
claim that any of the Obligations (whether for principal,
interest, costs, expenses, or otherwise and whether incurred or
accruing pre- or post petition in any Insolvency Proceeding) is
not an allowable claim in any Insolvency Proceeding with respect
to the other Co-Borrower or any guarantor;
(iii) any defense arising by reason of any claim or defense
based upon an election of remedies by the Agent or the Banks,
including any defense based upon an election of remedies by the
Agent or the Banks under the provisions of Section 580d and 726
of the California Code of Civil Procedure, or any similar law of
California or any other jurisdiction;
(iv) any defense based on any alteration, impairment or
release of the Obligations or any security therefor, whether or
not resulting from any act or failure to act by the Agent or the
Banks; and
(v) any right to require the Agent or the Banks to
institute suit against the other Co-Borrower or any guarantor or
to exhaust any rights and remedies which the Agent or the Banks
have or may have against the other Co-Borrower or any guarantor.
(c) Without notice to or by any Co-Borrower and without
affecting or impairing the obligation of such Co-Borrower hereunder,
the Agent and the Banks may, by action or inaction, compromise or
settle, extend the period of duration or time for the payment, or
discharge the performance of, or may refuse to, or
-5-
<PAGE>
otherwise not enforce, or may, by action or inaction, release all or
any one or more parties to, any one or more of the Loan Documents or
may grant other indulgences to the other Co-Borrower or any guarantor
in respect thereof, or may agree to amend or modify in any manner and
at any time (or from time to time) any one or more of the Loan
Documents, or may, by action or inaction, release or substitute any
guarantor of the Obligations, or may enforce, exchange, release, or
waive, by action or inaction, any security for the Obligations or any
guaranty of the Obligations, or any portion thereof.
(e) Exhibit A and Exhibit B to the Credit Agreement are each
replaced in their entirety with Revised Exhibit A and Revised Exhibit B
attached hereto.
(f) Revised Schedule 6.19 to the Credit Agreement is replaced in
its entirety with Second Revised Schedule 6.19 attached hereto.
(g) Schedule 6.21 to the Credit Agreement is replaced in its
entirety with Revised Schedule 6.21 attached hereto.
4. REPRESENTATIONS AND WARRANTIES. The Borrower and WMS each hereby
represents and warrants to the Agent and the Banks as follows:
(a) Other than the Existing Defaults, no Event of Default has
occurred and is continuing.
(b) The execution, delivery and performance by the Borrower
and WMS of this Waiver and Amendment have been duly authorized by all
necessary corporate and other action and do not and will not require any
registration with, consent or approval of, notice to or action by, any
Person (including any Governmental Authority) in order to be effective
and enforceable. The Credit Agreement as amended by this Waiver and
Amendment constitutes the legal, valid and binding obligations of the
Borrower and WMS, enforceable against each of them in accordance with
its respective terms, without defense, counterclaim or offset.
(c) Subject to the Existing Defaults, all representations and
warranties of the Borrower contained in the Credit Agreement are true
and correct.
(d) Each of the Borrower and WMS is entering into this Waiver
and Amendment on the basis of its own investigation and for its own
reasons, without reliance upon the Agent and the Banks or any other
Person.
-6-
<PAGE>
5. EFFECTIVE DATE. This Waiver and Amendment will become effective
as of the date (the "EFFECTIVE DATE") that the Agent shall have received all of
the following, in form and substance satisfactory to the Agent and each Bank and
in sufficient copies for each Bank:
(a) This Waiver and Amendment duly executed by the Borrower,
WMS, the Agent, the Issuing Bank and each of the Banks, together with a
duly executed Guarantor Acknowledgment and Consent in the form attached
hereto.
(b) A Co-Borrower Security Agreement duly executed by WMS and
including, without limitation, a complete listing of all servicemarks,
trademarks and copyrights owned by WMS.
(c) Certified copies of the resolutions of the board of
directors of WMS approving and authorizing the execution, delivery and
performance by WMS of this Waiver and Amendment and the other Loan
Documents to be delivered hereunder.
(d) A UCC-1 financing statement executed by WMS to perfect the
security interests of the Agent for the benefit of the Banks, together with
such evidence that Agent may request to confirm that the Collateral owned
by WMS is subject to no other Liens in favor of any Persons (other than
Permitted Liens).
(e) With respect to any servicemarks, trademarks and copyrights
previously owned by the Borrower and assigned to WMS, copies of all such
assignment agreements, together with (i) a copy of the recordation request
submitted to the United States Patent and Trademark Office with respect to
each servicemark and trademark assigned by the Borrower to WMS, and (ii) a
copy of the recordation request submitted to the United States Copyright
Office with respect to each copyright assigned by the Borrower to WMS.
(f) The articles or certificate of incorporation of WMS,
certified by the Secretary of State (or similar, applicable Governmental
Authority) of the state of its incorporation, and the bylaws of WMS as in
effect on the Effective Date, certified by its Secretary or Assistant
Secretary.
(g) A certificate of the Secretary or Assistant Secretary of WMS
certifying the names and true signatures of the officers of WMS authorized
to execute, deliver and perform, as applicable, this Waiver and Amendment
and all other Loan Documents to be delivered hereunder.
6. CONDITION SUBSEQUENT. By October 31, 1997, the
-7-
<PAGE>
Borrower shall deliver to the Agent the following:
(a) A copy of the United States Patent and Trademark Office
Notice of Recordation of Assignment with respect to each servicemark and
trademark assigned by the Borrower to WMS evidencing date, reel and frame
number of recordation;
(b) A copy of the United States Copyright Office Certificate of
Recordation with respect to each copyright assigned by the Borrower to WMS
evidencing date, volume, and page of recordation.
7. RESERVATION OF RIGHTS. The Borrower and WMS each acknowledges
and agrees that neither the Agent's nor the Banks' forbearance in exercising
their rights and remedies in connection with the Existing Defaults, nor the
execution and delivery by the Agent and the Banks of this Waiver and Amendment,
shall be deemed (i) to create a course of dealing or otherwise obligate the
Agent or the Banks to forbear or execute similar waivers under the same or
similar circumstances in the future, or (ii) to waive, relinquish or impair any
right of the Agent or the Banks to receive any indemnity or similar payment from
any Person or entity as a result of any matter arising from or relating to the
Existing Defaults.
8. MISCELLANEOUS.
(a) Except as herein expressly amended, all terms, covenants and
provisions of the Credit Agreement are and shall remain in full force and
effect and all references therein to such Credit Agreement shall henceforth
refer to the Credit Agreement as amended by this Waiver and Amendment.
This Waiver and Amendment shall be deemed incorporated into, and a part of,
the Credit Agreement.
(b) This Waiver and Amendment shall be binding upon and inure to
the benefit of the parties hereto and thereto and their respective
successors and assigns. No third party beneficiaries are intended in
connection with this Waiver and Amendment.
(c) This Waiver and Amendment shall be governed by and construed
in accordance with the law of the State of California.
(d) This Waiver and Amendment may be executed in any number of
counterparts, each of which shall be deemed an original, but all such
counterparts together shall constitute but one and the same instrument.
Each of the parties hereto understands and agrees that this document (and
any other document required herein) may be delivered by any party thereto
either in the form of an executed original
-8-
<PAGE>
or an executed original sent by facsimile transmission to be followed
promptly by mailing of a hard copy original, and that receipt by the Agent
of a facsimile transmitted document purportedly bearing the signature of a
Bank or the Borrower or WMS shall bind such Bank or the Borrower or WMS,
respectively, with the same force and effect as the delivery of a hard copy
original. Any failure by the Agent to receive the hard copy executed
original of such document shall not diminish the binding effect of receipt
of the facsimile transmitted executed original of such document of the
party whose hard copy page was not received by the Agent.
(e) This Waiver and Amendment, together with the Credit
Agreement, contains the entire and exclusive agreement of the parties
hereto with reference to the matters discussed herein and therein. This
Waiver and Amendment supersedes all prior drafts and communications with
respect thereto. This Waiver and Amendment may not be amended except in
accordance with the provisions of Section 11.01 of the Credit Agreement.
(f) If any term or provision of this Waiver and Amendment shall
be deemed prohibited by or invalid under any applicable law, such provision
shall be invalidated without affecting the remaining provisions of this
Waiver and Amendment or the Credit Agreement, respectively.
(g) The Borrower and WMS each covenants to pay to or reimburse
the Agent and the Banks, upon demand, for all costs and expenses (including
allocated costs of in-house counsel) incurred in connection with the
development, preparation, negotiation, execution and delivery of this
Waiver and Amendment and the administration of the Existing Defaults,
including without limitation appraisal, audit, search and filing fees
incurred in connection therewith.
-9-
<PAGE>
IN WITNESS WHEREOF, the parties hereto have executed and delivered
this Amendment and Assumption as of the date first above written.
WESTERN STAFF SERVICES (USA),
INC.
By /s/ Paul A. Norberg
-----------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
-----------------------------
Michael W. Ehresman
Vice President and Treasurer
WESTERN MEDICAL SERVICES, INC.
By /s/ Harvey L. Maslin
-----------------------------
Harvey L. Maslin
Chairman and
Chief Executive Officer
By /s/ Michael J. Nicholson
-----------------------------
Michael J. Nicholson
President, Chief Operating
Officer and Chief Financial
Officer
BANK OF AMERICA NATIONAL TRUST
AND SAVINGS ASSOCIATION, as Agent
By /s/ Leandro Balidoy
-----------------------------
Leandro Balidoy
Vice President
BANK OF AMERICA NATIONAL TRUST
AND SAVINGS ASSOCIATION, as
a Bank and as Issuing Bank
By /s/ Lori Mazzera
-----------------------------
Lori Mazzera
Vice President
-10-
<PAGE>
SANWA BANK CALIFORNIA, as a
Bank and as Co-Agent
By /s/ David J. Naegle
-----------------------------
David J. Naegle
Vice President
COMERICA BANK-CALIFORNIA, as a
Bank
By /s/ Lori Edwards
-----------------------------
Lori S. Edwards
First Vice President and
Group Manager
-11-
<PAGE>
GUARANTOR ACKNOWLEDGMENT
AND CONSENT
The undersigned, each a guarantor or third party pledgor with respect
to the Borrower's obligations to the Agent and the Banks under the Credit
Agreement, each hereby (i) acknowledges and consents to the execution, delivery
and performance by the Borrower and WMS of the foregoing Waiver and Fourth
Amendment to Credit Agreement (the "WAIVER AND AMENDMENT"), and (ii) reaffirms
and agrees that the respective guaranty, third party pledge or security
agreement to which the undersigned is party and all other documents and
agreements executed and delivered by the undersigned to the Agent and the Banks
in connection with the Credit Agreement are in full force and effect, without
defense, offset or counterclaim.
(Capitalized terms used herein have the meanings specified in the Waiver and
Amendment.)
WESTERN STAFF SERVICES, INC.
DATED: as of August 22, 1997 By /s/ Paul A. Norberg
----------------------- ----------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
----------------------------
Michael W. Ehresman
Vice President and Treasurer
WESTERN STAFF SERVICES (NY), INC.
DATED: as of August 22, 1997 By /s/ Paul A. Norberg
----------------------- ----------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
----------------------------
Michael W. Ehresman
Vice President and Treasurer
-12-
<PAGE>
WESTERN TECHNICAL SERVICES, INC.
DATED: as of August 22, 1997 By /s/ Paul A. Norberg
----------------------- ----------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
----------------------------
Michael W. Ehresman
Vice President and Treasurer
MEDIAWORLD INTERNATIONAL
DATED: as of August 22, 1997 By /s/ Paul A. Norberg
----------------------- ----------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
----------------------------
Michael W. Ehresman
Vice President and Treasurer
WESTERN PERMANENT SERVICES
AGENCY, INC.
DATED: as of August 22, 1997 By /s/ Paul A. Norberg
----------------------- ----------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
----------------------------
Michael W. Ehresman
Vice President and Treasurer
-13-
<PAGE>
WESTERN STAFF SERVICES (GUAM),
INC.
DATED: as of August 22, 1997 By /s/ Paul A. Norberg
----------------------- ----------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
----------------------------
Michael W. Ehresman
Vice President and Treasurer
ALTERNATIVE BILLING SERVICES,
INC.
DATED: as of August 22, 1997 By /s/ Paul A. Norberg
----------------------- ----------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
----------------------------
Michael W. Ehresman
Vice President and Treasurer
-14-
<PAGE>
REVISED EXHIBIT A
NOTICE OF BORROWING
Date:________________, 199___
To: Bank of America National Trust and Savings Association as Agent for the
Banks parties to the Credit Agreement dated as of February 21, 1996 (as
extended, renewed, amended or restated from time to time, the "CREDIT
AGREEMENT") among Western Staff Services (USA), Inc., Western Medical
Services, Inc., certain Banks which are signatories thereto and Bank of
America National Trust and Savings Association, as Agent
Ladies and Gentlemen:
The undersigned refers to the Credit Agreement, the terms defined therein
being used herein as therein defined, and hereby gives you notice irrevocably,
pursuant to Section 2.03 of the Credit Agreement, of the Borrowing specified
below:
l. The Business Day of the proposed Borrowing is ______________,
19__.
2. The aggregate amount of the proposed Borrowing is
$____________________.
3. The Borrowing is of [Revolving Loans] [Term Loans] to be
comprised of $_________ of [Base Rate] [Offshore Rate] Loans.
4. The duration of the Interest Period for the Offshore Rate Loans
included in the Borrowing shall be [_______ days] [______ months].
The undersigned hereby certifies that the following statements are true on
the date hereof, and will be true on the date of the proposed Borrowing, before
and after giving effect thereto and to the application of the proceeds
therefrom:
(a) the representations and warranties of the Borrower contained in
Article VI of the Credit Agreement are true and correct as though made on
and as of such date (except to the extent such representations and
warranties relate to an earlier date, in which case they are true and
correct as of such date, and except as to the representations and
warranties set forth in Section 6.11 of the Credit Agreement which shall be
deemed to refer to the most recent financial statements delivered pursuant
to subsections 7.01(a) and 7.01(b) of the Credit Agreement);
A-1
<PAGE>
(b) no Default or Event of Default has occurred and is continuing, or
would result from such proposed Borrowing; and
[(c) If the proposed Borrowing is of Revolving Loans, the proposed
Borrowing will not cause (i) the aggregate principal amount of all
outstanding Revolving Loans PLUS the aggregate amount available for drawing
under all outstanding Letters of Credit PLUS the aggregate principal amount
of all outstanding L/C Borrowings to exceed the Aggregate Revolving
Commitment, or (ii) the aggregate principal amount of all outstanding
Revolving Loans to exceed the Aggregate Revolving Loan Commitment, or (iii)
the aggregate principal amount of all outstanding Revolving Loans made to
WMS to exceed Eighteen Million Dollars ($18,000,000).]
[(c) If the proposed Borrowing is of Term Loans, the proposed
Borrowing will not cause the aggregate principal amount of all outstanding
Term Loans to exceed the Aggregate Term Commitment.]
[WESTERN STAFF SERVICES (USA),
INC.
By:
-----------------------------
Title: ]
--------------------------
OR
[WESTERN MEDICAL SERVICES, INC.,
By:
-----------------------------
Title: ]
--------------------------
A-2
<PAGE>
REVISED EXHIBIT B
NOTICE OF CONVERSION/CONTINUATION
Date:_________________, 199___
To: Bank of America National Trust and Savings Association, as Agent for the
Banks parties to the Credit Agreement dated as of February 21, 1996 (as
extended, renewed, amended or restated from time to time, the "CREDIT
AGREEMENT") among Western Staff Services (USA), Inc., Western Medical
Services, Inc., certain Banks which are signatories thereto and Bank of
America National Trust and Savings Association, as Agent
Ladies and Gentlemen:
The undersigned refers to the Credit Agreement, the terms defined therein
being used herein as therein defined, and hereby gives you notice irrevocably,
pursuant to Section 2.04 of the Credit Agreement, of the [conversion]
[continuation] of the Loans specified herein, that:
1. The Conversion/Continuation Date is _________, 19__.
2. The aggregate amount of the [Revolving Loans] [Term Loans] to be
[converted] [continued] is $_______________________.
3. The Loans are to be [converted into] [continued as] [Offshore
Rate] [Base Rate] Loans.
4. [If applicable:] The duration of the Interest Period for the
Loans included in the [conversion] [continuation] shall be [_____ days]
[______ months].
The undersigned hereby certifies that the following statements are true on
the date hereof, and will be true on the proposed Conversion/Continuation Date,
before and after giving effect thereto and to the application of the proceeds
therefrom:
(a) the representations and warranties of the Borrower and WMS
contained in Article VI of the Credit Agreement are true and correct as
though made on and as of such date (except to the extent such
representations and warranties relate to an earlier date, in which case
they are true and correct as of such date, and except as to the
representations and warranties set forth in Section 6.11 of the Credit
Agreement which shall be deemed to refer to the most recent financial
statements delivered pursuant to subsections 7.01(a) and 7.01(b) of the
Credit Agreement));
B-1
<PAGE>
(b) no Default or Event of Default has occurred and is continuing, or
would result from such proposed [conversion] [continuation]; and
[(c) If the proposed [conversion] [continuation] is of Revolving
Loans, the proposed [conversion] [continuation] will not cause (i) the
aggregate principal amount of all outstanding Revolving Loans PLUS the
aggregate amount available for drawing under all outstanding Letters of
Credit PLUS the aggregate principal amount of all outstanding L/C
Borrowings to exceed the Aggregate Revolving Commitment, or (ii) the
aggregate principal amount of all outstanding Revolving Loans to exceed the
Aggregate Revolving Loan Commitment, or (iii) the aggregate principal
amount of all outstanding Revolving Loans made to WMS to exceed Eighteen
Million Dollars ($18,000,000).]
[(c) If the proposed [conversion] [continuation] is of Term Loans, the
proposed [conversion] [continuation] will not cause the aggregate principal
amount of all outstanding Term Loans to exceed the Aggregate Term
Commitment.)
[WESTERN STAFF SERVICES (USA),
INC.
By:
-----------------------------
Title: ]
--------------------------
OR
[WESTERN MEDICAL SERVICES, INC.
By:
-----------------------------
Title: ]
--------------------------
B-2
<PAGE>
WAIVER AND FIFTH AMENDMENT TO CREDIT AGREEMENT
THIS WAIVER AND FIFTH AMENDMENT TO CREDIT AGREEMENT (the "WAIVER AND
AMENDMENT"), dated as of September 30, 1997, is entered into by and among
WESTERN STAFF SERVICES (USA), INC. (the "BORROWER"), WESTERN MEDICAL SERVICES,
INC. ("WMS"), BANK OF AMERICA NATIONAL TRUST AND SAVINGS ASSOCIATION, as agent
for itself and the Banks (the "AGENT"), and the several financial institutions
party to the Credit Agreement (collectively, the "BANKS").
RECITALS
A. The Borrower, WMS, Banks, and Agent are parties to a Credit
Agreement dated as of February 21, 1996, and amendments thereto dated as of June
9, 1996, September 30, 1996, March 31, 1997, and August 22, 1997 (collectively,
the "CREDIT AGREEMENT") pursuant to which the Agent and the Banks have extended
certain credit facilities to the Borrower and WMS.
B. The Borrower and WMS have reported to the Agent and the Banks the
existence of a certain event of default under the Credit Agreement. The
Borrower and WMS have requested that the Banks waive that certain event of
default and agree to certain amendments of the Credit Agreement.
C. The Banks are willing to waive a certain default under the Credit
Agreement and to amend the Credit Agreement, subject to the terms and conditions
of this Waiver and Amendment.
AGREEMENT
NOW, THEREFORE, for valuable consideration, the receipt and adequacy
of which are hereby acknowledged, the parties hereto hereby agree as follows:
1. DEFINED TERMS. Unless otherwise defined herein, capitalized
terms used herein shall have the meanings, if any, assigned to them in the
Credit Agreement.
2. DEFAULT AND WAIVER.
(a) For purposes of this Waiver and Amendment, the "EXISTING DEFAULT"
shall mean the default existing on this date under Section 8.02 of the
Credit Agreement solely as a consequence of the sale by the Borrower of its
operating division known as Western Photo Service.
(b) Subject to and upon the terms and conditions hereof, the Banks
hereby waive the Existing Default.
(c) Nothing contained herein shall be deemed a waiver of (or
otherwise affect the Agent's or the Banks'
-1-
<PAGE>
ability to enforce) any other default or Event of Default, including
without limitation (i) any default or Event of Default as may now or
hereafter exist and arise from or otherwise be related to the Existing
Default (including without limitation any cross-default arising under the
Credit Agreement by virtue of any matters resulting from the Existing
Default), and (ii) any default or Event of Default arising at any time
after the Effective Date and which is the same as the Existing Default.
3. AMENDMENTS TO CREDIT AGREEMENT.
(a) The definition of "Applicable Margin" in Section 1.01 of the
Credit Agreement is hereby amended to read as follows in its entirety:
"APPLICABLE MARGIN" means
(i) with respect to Revolving Loans which are represented by
Base Rate Loans, zero percent (0)%;
(ii) with respect to Term Loans which are represented by Base
Rate Loans, zero percent (0)%;
(iii) with respect to Revolving Loans which are represented by
Offshore Rate Loans, one percent (1%);
(iv) with respect to Term Loans which are represented by Offshore
Rate Loans, one and three-quarters percent (1-3/4%) (as the same may
be adjusted pursuant to the provisions of subsection 2.09(b)); and
(v) with respect to L/C Advances which are represented by Base
Rate Loans, two percent (2%).
(b) The definition of "Term Maturity Date" in Section 1.01 of the
Credit Agreement is hereby amended by substituting the date "March 31,
2004" for the date "September 30, 2003."
(c) Subsection 2.01(a) of the Credit Agreement is hereby amended by
substituting the date "March 31, 1998" for the date "September 30, 1997."
(d) Subsections 2.07(b) and 2.07(c) of the Credit Agreement are
hereby amended by substituting the date "March 31, 1998" for the date
"September 30, 1997" in each place where the latter date appears therein.
(e) Subsection 2.08(a) of the Credit Agreement is hereby amended by
substituting the date "March 31, 1998" for
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<PAGE>
the date "September 30, 1997" and the date "April 30, 1998" for the date
"October 31, 1997."
(f) Subsection 7.11(b) of the Credit Agreement is hereby amended to
read as follows in its entirety:
(b) Term Loans shall be used to finance Acquisitions in
compliance with the provisions of Section 8.11 (including the
refinance of the cash portion of Non-Stock Consideration paid for
Acquisitions made after September 15, 1995), to repay Acquisition
Financing (including Acquisition Financing existing on the Closing
Date), and to repay the principal balance of the term loan outstanding
under the Existing Credit Agreement;
(g) Subsection 8.11(h) of the Credit Agreement is hereby amended to
read as follows in its entirety:
(h) Immediately prior to, and immediately after, the
consummation of the Acquisition, no Default or Event of Default shall
have occurred and be continuing and the Borrower shall be in
compliance with the financial covenants set forth in Sections
8.13 - 8.18. If the aggregate Non-Stock Consideration and Stock
Consideration paid for any single Acquisition exceeds Ten Million
Dollars ($10,000,000), the Borrower shall provide each Bank, upon
consummation of the Acquisition, a Compliance Certificate, duly
completed and signed.
(h) Section 8.18 of the Credit Agreement is hereby amended to read as
follows in its entirety:
8.18 PROFITABILITY. The Borrower on a consolidated basis
with the Parent shall maintain Consolidated Net Income of not less
than zero on a cumulative basis as of the end of the first, second and
third quarters of each fiscal year, not less than Eight Million
Dollars ($8,000,000) for the 1997 fiscal year, and not less than Nine
Million Dollars ($9,000,000) for each fiscal year thereafter.
"CONSOLIDATED NET INCOME" means, as determined on the last day of any
fiscal quarter, net after-tax income of Borrower on a consolidated
basis with the Parent and its consolidated Subsidiaries determined
and computed in accordance with GAAP, excluding, however, gain(s)
attributable to extraordinary items and including, however, loss(es)
attributable to extraordinary items.
(i) Section 8.13 of the Credit Agreement is amended to read as
follows in its entirety:
8.13 CAPITAL EXPENDITURES. The Borrower or the
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<PAGE>
Parent and its consolidated Subsidiaries shall not make or commit to make
Capital Expenditures in excess of an aggregate of Seven Million Dollars
($7,000,000) in the 1997 and 1998 fiscal years and Five Million Dollars
($5,000,000) in each fiscal year thereafter. For purposes of computing
compliance with this section, (a) the unused portion of permitted Capital
Expenditures shall not be carried forward from one fiscal year to a
succeeding fiscal year, and (b) fixed or capital assets acquired through
Acquisitions completed on or before March 31, 1998, shall not be included
in the foregoing limitations.
4. REPRESENTATIONS AND WARRANTIES. The Borrower and WMS each hereby
represents and warrants to the Agent and the Banks as follows:
(a) Other than the Existing Default, no Event of Default has
occurred and is continuing.
(b) The execution, delivery and performance by the Borrower and WMS
of this Waiver and Amendment have been duly authorized by all necessary
corporate and other action and do not and will not require any registration
with, consent or approval of, notice to or action by, any Person (including
any Governmental Authority) in order to be effective and enforceable. The
Credit Agreement as amended by this Waiver and Amendment constitutes the
legal, valid and binding obligations of the Borrower and WMS, enforceable
against each of them in accordance with its respective terms, without
defense, counterclaim or offset.
(c) Subject to the Existing Default, all representations and
warranties of the Borrower and WMS contained in the Credit Agreement are
true and correct.
(d) Each of the Borrower and WMS is entering into this Waiver and
Amendment on the basis of its own investigation and for its own reasons,
without reliance upon the Agent and the Banks or any other Person.
5. EFFECTIVE DATE. This Waiver and Amendment will become effective as of
September 30, 1997 (the "EFFECTIVE DATE"), PROVIDED that each of the following
conditions precedent is satisfied:
(a) The Agent has received from the Borrower, WMS, and each of the
Banks a duly executed original (or, if elected by the Agent, an executed
facsimile copy) of this Waiver and Amendment, together with a duly executed
Guarantor Acknowledgment and Consent in the form attached hereto (the
"GUARANTOR CONSENT"); and
(b) The Agent has received from Alternative
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<PAGE>
Billing Services, Inc. ("ABS"), a copy of the resolutions of the board of
directors of ABS authorizing the present corporate officers of ABS to
execute, deliver, and perform the Guarantor Consent and all other Loan
Documents related thereto, certified by the Secretary or an Assistant
Secretary of ABS, together with a certificate of the Secretary or Assistant
Secretary of ABS certifying the names and true signatures of the officers
of ABS authorized to execute, deliver, and perform the Guarantor Consent
and all other Loan Documents related thereto.
6. RESERVATION OF RIGHTS. The Borrower and WMS each acknowledges and
agrees that neither the Agent's nor the Banks' forbearance in exercising their
rights and remedies in connection with the Existing Default, nor the execution
and delivery by the Agent and the Banks of this Waiver and Amendment, shall be
deemed (i) to create a course of dealing or otherwise obligate the Agent or the
Banks to forbear or execute similar waivers under the same or similar
circumstances in the future, or (ii) to waive, relinquish or impair any right of
the Agent or the Banks to receive any indemnity or similar payment from any
Person or entity as a result of any matter arising from or relating to the
Existing Default.
7. MISCELLANEOUS.
(a) Except as herein expressly amended, all terms, covenants and
provisions of the Credit Agreement are and shall remain in full force and
effect and all references therein to such Credit Agreement shall henceforth
refer to the Credit Agreement as amended by this Waiver and Amendment.
This Waiver and Amendment shall be deemed incorporated into, and a part of,
the Credit Agreement.
(b) This Waiver and Amendment shall be binding upon and inure to the
benefit of the parties hereto and thereto and their respective successors
and assigns. No third party beneficiaries are intended in connection with
this Waiver and Amendment.
(c) This Waiver and Amendment shall be governed by and construed in
accordance with the law of the State of California.
(d) This Waiver and Amendment may be executed in any number of
counterparts, each of which shall be deemed an original, but all such
counterparts together shall constitute but one and the same instrument.
Each of the parties hereto understands and agrees that this document (and
any other document required herein) may be delivered by any party thereto
either in the form of an executed original or an executed original sent by
facsimile transmission to be followed promptly by mailing of a hard copy
original, and that receipt by the Agent of a facsimile transmitted
-5-
<PAGE>
document purportedly bearing the signature of a Bank or the Borrower or WMS
shall bind such Bank or the Borrower or WMS, respectively, with the same
force and effect as the delivery of a hard copy original. Any failure by
the Agent to receive the hard copy executed original of such document shall
not diminish the binding effect of receipt of the facsimile transmitted
executed original of such document of the party whose hard copy page was
not received by the Agent.
(e) This Waiver and Amendment, together with the Credit Agreement,
contains the entire and exclusive agreement of the parties hereto with
reference to the matters discussed herein and therein. This Waiver and
Amendment supersedes all prior drafts and communications with respect
thereto. This Waiver and Amendment may not be amended except in accordance
with the provisions of Section 11.01 of the Credit Agreement.
(f) If any term or provision of this Waiver and Amendment shall be
deemed prohibited by or invalid under any applicable law, such provision
shall be invalidated without affecting the remaining provisions of this
Waiver and Amendment or the Credit Agreement, respectively.
(g) The Borrower and WMS each covenants to pay to or reimburse the
Agent and the Banks, upon demand, for all costs and expenses (including
allocated costs of in-house counsel) incurred in connection with the
development, preparation, negotiation, execution and delivery of this
Waiver and Amendment and the administration of the Existing Default,
including without limitation appraisal, audit, search and filing fees
incurred in connection therewith.
IN WITNESS WHEREOF, the parties hereto have executed and delivered
this Waiver and Amendment as of the date first above written.
WESTERN STAFF SERVICES (USA),
INC.
By /s/ Paul A. Norberg
-----------------------------------
Paul A. Norberg
Executive Vice President
Chief Financial Officer
By /s/ Michael W. Ehresman
-----------------------------------
Michael W. Ehresman
Vice President and Treasurer
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<PAGE>
WESTERN MEDICAL SERVICES, INC.
By /s/ Cynthia L. Sloneker
-----------------------------------
Cynthia L. Sloneker
Vice President and
Controller
By /s/ Sherry W. Clark
-----------------------------------
Sherry W. Clark
Secretary
BANK OF AMERICA NATIONAL TRUST
AND SAVINGS ASSOCIATION, as
Agent
By /s/ Leandro Balidoy
-----------------------------------
Leandro Balidoy
Vice President
BANK OF AMERICA NATIONAL TRUST
AND SAVINGS ASSOCIATION, as a
Bank and as Issuing Bank
By /s/ Lori Mazzera
-----------------------------------
Lori Mazzera
Vice President
SANWA BANK CALIFORNIA, as a
Bank and as Co-Agent
By /s/ David J. Neagle
-----------------------------------
David J. Neagle
Vice President
COMERICA BANK-CALIFORNIA, as a
Bank
By /s/ Scott T. Smith
-----------------------------------
Scott T. Smith
Vice President
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<PAGE>
GUARANTOR ACKNOWLEDGMENT
AND CONSENT
------------------------
The undersigned, each a guarantor or third party pledgor with respect to
the Borrower's and WMS's obligations to the Agent and the Banks under the Credit
Agreement, each hereby (i) acknowledges and consents to the execution, delivery
and performance by the Borrower and WMS of the foregoing Waiver and Fifth
Amendment to Credit Agreement (the "WAIVER AND AMENDMENT"), and (ii) reaffirms
and agrees that the respective guaranty, third party pledge or security
agreement to which the undersigned is party and all other documents and
agreements executed and delivered by the undersigned to the Agent and the Banks
in connection with the Credit Agreement are in full force and effect, without
defense, offset or counterclaim. (Capitalized terms used herein have the
meanings specified in the Waiver and Amendment.)
WESTERN STAFF SERVICES, INC.
Dated: as of September 30, 1997 By /s/ Paul A. Norberg
-----------------------------------
Paul A. Norberg
Executive Vice President
and Chief Financial Officer
By /s/ Michael W. Ehresman
-----------------------------------
Michael W. Ehresman
Vice President and Treasurer
WESTERN STAFF SERVICES (NY), INC.
Dated: as of September 30, 1997 By /s/ Paul A. Norberg
-----------------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
-----------------------------------
Michael W. Ehresman
Vice President and Treasurer
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<PAGE>
WESTERN TECHNICAL SERVICES, INC.
Dated: as of September 30, 1997 By /s/ Paul A. Norberg
-----------------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
-----------------------------------
Michael W. Ehresman
Vice President and Treasurer
MEDIAWORLD INTERNATIONAL
Dated: as of September 30, 1997 By /s/ Paul A. Norberg
-----------------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
-----------------------------------
Michael W. Ehresman
Vice President and Treasurer
WESTERN PERMANENT SERVICES
AGENCY, INC.
Dated: as of September 30, 1997 By /s/ Paul A. Norberg
-----------------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
-----------------------------------
Michael W. Ehresman
Vice President and Treasurer
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<PAGE>
WESTERN STAFF SERVICES (GUAM),
INC.
Dated: as of September 30, 1997 By /s/ Paul A. Norberg
-----------------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
-----------------------------------
Michael W. Ehresman
Vice President and Treasurer
ALTERNATIVE BILLING SERVICES,
INC.
Dated: as of September 30, 1997 By /s/ Cynthia L. Sloneker
-----------------------------------
Cynthia L. Sloneker
Vice President and
Controller
By /s/ Sherry W. Clark
-----------------------------------
Sherry W. Clark
Secretary
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<PAGE>
WAIVER AND SIXTH AMENDMENT TO CREDIT AGREEMENT
THIS WAIVER AND SIXTH AMENDMENT TO CREDIT AGREEMENT (the "WAIVER AND
AMENDMENT"), dated as of November 14, 1997, is entered into by and among WESTERN
STAFF SERVICES (USA), INC. (the "BORROWER"), WESTERN MEDICAL SERVICES, INC.
("WMS"), BANK OF AMERICA NATIONAL TRUST AND SAVINGS ASSOCIATION, as agent for
itself and the Banks (the "AGENT"), and the several financial institutions party
to the Credit Agreement (collectively, the "BANKS").
RECITALS
A. The Borrower, WMS, Banks, and Agent are parties to a Credit
Agreement dated as of February 21, 1996, and amendments thereto dated as of June
9, 1996, September 30, 1996, March 31, 1997, August 22, 1997, and September 30,
1997 (collectively, the "CREDIT AGREEMENT") pursuant to which the Agent and the
Banks have extended certain credit facilities to the Borrower and WMS.
B. The Borrower and WMS have reported to the Agent and the Banks the
existence of certain events of default under the Credit Agreement. The Borrower
and WMS have requested that the Banks waive certain events of default and agree
to certain amendments of the Credit Agreement.
C. The Banks are willing to grant the requests of the Borrower and
WMS, subject to the terms and conditions of this Waiver and Amendment.
AGREEMENT
NOW, THEREFORE, for valuable consideration, the receipt and adequacy
of which are hereby acknowledged, the parties hereto hereby agree as follows:
1. DEFINED TERMS. Unless otherwise defined herein, capitalized
terms used herein shall have the meanings, if any, assigned to them in the
Credit Agreement.
2. DEFAULTS AND WAIVER.
(a) For purposes of this Waiver and Amendment, the "EXISTING
DEFAULTS" shall mean:
(i) the default existing on this date under Section 8(c)
of that certain Third Amendment to Credit Agreement and Assumption
Agreement (the "THIRD AMENDMENT"), dated as of March 31, 1997, among
Western Staff Services, Inc. (the "PARENT"), the Borrower, WMS, the
Agent and the Banks, solely as a consequence of the Borrower's failure
to deliver by September 30, 1997, a
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<PAGE>
copy of the United States Copyright Office Certificate of Recordation
evidencing date, volume and page of recordation with respect to each
copyright assigned by the Parent to the Borrower.
(ii) the default existing on this date under Section 6(a) of
that certain Waiver and Fourth Amendment to Credit Agreement (the
"FOURTH AMENDMENT"), dated as of August 22, 1997, among the Borrower,
WMS, the Agent and the Banks, solely as a consequence of the
Borrower's failure to deliver by October 31, 1997, a copy of the
United States Patent and Trademark Office Notice of Recordation
evidencing date, reel and frame number of recordation with respect to
each servicemark and trademark assigned by the Borrower to WMS.
(iii) the default existing on this date under Section 6(b)
of the Fourth Amendment solely as a consequence of the Borrower's
failure to deliver by October 31, 1997, a copy of the United States
Copyright Office Certificate of Recordation evidencing date, volume
and page of recordation with respect to each copyright assigned by the
Borrower to WMS.
(b) Subject to and upon the terms and conditions hereof, the
Banks hereby waive the Existing Defaults. The Banks further agree to
extend until December 31, 1997, the period for compliance with the
requirements of Section 8(c) of the Third Amendment and Sections 6(a) and
6(b) of the Fourth Amendment.
(c) Nothing contained herein shall be deemed a waiver of (or
otherwise affect the Agent's or the Banks' ability to enforce) any other
default or Event of Default, including without limitation (i) any default
or Event of Default as may now or hereafter exist and arise from or
otherwise be related to the Existing Defaults (including without limitation
any cross-default arising under the Credit Agreement by virtue of any
matters resulting from the Existing Defaults), and (ii) any default or
Event of Default arising at any time after the Effective Date and which is
the same as the Existing Defaults.
3. AMENDMENTS TO CREDIT AGREEMENT.
(a) The definition of "Aggregate L/C Commitment" in Section
1.01 of the Credit Agreement is hereby amended to read as follows in its
entirety:
"Aggregate L/C Commitment" means the combined L/C Commitments
of the Banks, in the initial amount of Fifteen Million Dollars
($15,000,000), as such amount may be reduced from time to time pursuant
to this
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<PAGE>
Agreement; provided, that the Aggregate L/C Commitment is a part of the
Aggregate Revolving Commitment.
(b) The definition of "Aggregate Revolving Loan Commitment" in
Section 1.01 of the Credit Agreement is hereby amended to read as follows
in its entirety:
"AGGREGATE REVOLVING LOAN COMMITMENT" means the combined
Revolving Loan Commitments of the Banks, in the initial amount of
Twenty Five Million Dollars ($25,000,000), as such amount may be
reduced from time to time pursuant to this Agreement.
(c) Subsection 2.01(b) of the Credit Agreement is hereby amended
to read as follows in its entirety:
(b) THE REVOLVING CREDIT. Each Bank severally
agrees, on the terms and conditions hereinafter set
forth, to make Loans to the Borrower and WMS (each such
Loan, a "REVOLVING LOAN") from time to time on any
Business Day during the period from the Closing Date to
the Revolving Termination Date, in an aggregate amount
not to exceed at any time outstanding the amount set
forth opposite such Bank's name in SCHEDULE 2.01(b) under
the heading "REVOLVING LOAN COMMITMENT" (such amount as
the same may be reduced pursuant to Section 2.05 or as a
result of one or more assignments pursuant to Section
11.08, such Bank's "REVOLVING LOAN COMMITMENT");
PROVIDED, HOWEVER, that no Revolving Loan shall be made
hereunder if, after giving effect to any Borrowing of
Revolving Loans (i) the Effective Amount of all Revolving
Loans shall exceed the Aggregate Revolving Loan
Commitment; or (ii) the Effective Amount of the Revolving
Loans of any Bank shall exceed such Bank's Revolving Loan
Commitment. Within the foregoing limits, and subject to
the other terms and conditions hereof, the Borrower and
WMS may borrow under this subsection 2.01(b), prepay
pursuant to Section 2.06 and reborrow pursuant to this
subsection 2.01(b).
(d) SCHEDULE 2.01(b) of the Credit Agreement is replaced in its
entirety with REVISED SCHEDULE 2.01(b) attached hereto.
4. REPRESENTATIONS AND WARRANTIES. The Borrower and WMS each hereby
represents and warrants to the Agent and the Banks as follows:
(a) Other than the Existing Defaults, no Event of Default has
occurred and is continuing.
(b) The execution, delivery and performance by
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<PAGE>
the Borrower and WMS of this Waiver and Amendment have been duly authorized
by all necessary corporate and other action and do not and will not require
any registration with, consent or approval of, notice to or action by, any
Person (including any Governmental Authority) in order to be effective and
enforceable. The Credit Agreement as amended by this Waiver and Amendment
constitutes the legal, valid and binding obligations of the Borrower and
WMS, enforceable against each of them in accordance with its respective
terms, without defense, counterclaim or offset.
(c) Subject to the Existing Defaults, all representations and
warranties of the Borrower and WMS contained in the Credit Agreement are
true and correct.
(d) Each of the Borrower and WMS is entering into this Waiver
and Amendment on the basis of its own investigation and for its own
reasons, without reliance upon the Agent and the Banks or any other Person.
5. EFFECTIVE DATE. This Waiver and Amendment will become effective
as of November 14, 1997 (the "EFFECTIVE DATE"), provided that each of the
following conditions precedent is satisfied:
(a) The Agent has received from the Borrower, WMS, and each of
the Banks a duly executed original (or, if elected by the Agent, an
executed facsimile copy) of this Waiver and Amendment, together with a duly
executed Guarantor Acknowledgment and Consent in the form attached hereto;
and
(b) The Agent has received from the Borrower for the Agent's own
account an amendment fee of Two Thousand Five Hundred Dollars ($2,500).
6. RESERVATION OF RIGHTS. The Borrower and WMS each acknowledges
and agrees that neither the Agent's nor the Banks' forbearance in exercising
their rights and remedies in connection with the Existing Defaults, nor the
execution and delivery by the Agent and the Banks of this Waiver and Amendment,
shall be deemed (i) to create a course of dealing or otherwise obligate the
Agent or the Banks to forbear or execute similar waivers under the same or
similar circumstances in the future, or (ii) to waive, relinquish or impair any
right of the Agent or the Banks to receive any indemnity or similar payment from
any Person or entity as a result of any matter arising from or relating to the
Existing Defaults.
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<PAGE>
7. MISCELLANEOUS.
(a) Except as herein expressly amended, all terms, covenants and
provisions of the Credit Agreement are and shall remain in full force and
effect and all references therein to such Credit Agreement shall henceforth
refer to the Credit Agreement as amended by this Waiver and Amendment.
This Waiver and Amendment shall be deemed incorporated into, and a part of,
the Credit Agreement.
(b) This Waiver and Amendment shall be binding upon and inure to
the benefit of the parties hereto and thereto and their respective
successors and assigns. No third party beneficiaries are intended in
connection with this Waiver and Amendment.
(c) This Waiver and Amendment shall be governed by and construed
in accordance with the law of the State of California.
(d) This Waiver and Amendment may be executed in any number of
counterparts, each of which shall be deemed an original, but all such
counterparts together shall constitute but one and the same instrument.
Each of the parties hereto understands and agrees that this document (and
any other document required herein) may be delivered by any party thereto
either in the form of an executed original or an executed original sent by
facsimile transmission to be followed promptly by mailing of a hard copy
original, and that receipt by the Agent of a facsimile transmitted document
purportedly bearing the signature of a Bank or the Borrower or WMS shall
bind such Bank or the Borrower or WMS, respectively, with the same force
and effect as the delivery of a hard copy original. Any failure by the
Agent to receive the hard copy executed original of such document shall not
diminish the binding effect of receipt of the facsimile transmitted
executed original of such document of the party whose hard copy page was
not received by the Agent.
(e) This Waiver and Amendment, together with the Credit
Agreement, contains the entire and exclusive agreement of the parties
hereto with reference to the matters discussed herein and therein. This
Waiver and Amendment supersedes all prior drafts and communications with
respect thereto. This Waiver and Amendment may not be amended except in
accordance with the provisions of Section 11.01 of the Credit Agreement.
(f) If any term or provision of this Waiver and Amendment shall
be deemed prohibited by or invalid under any applicable law, such provision
shall be invalidated without affecting the remaining provisions of this
Waiver and
-5-
<PAGE>
Amendment or the Credit Agreement, respectively.
(g) The Borrower and WMS each covenants to pay to or reimburse
the Agent and the Banks, upon demand, for all costs and expenses (including
allocated costs of in-house counsel) incurred in connection with the
development, preparation, negotiation, execution and delivery of this
Waiver and Amendment and the administration of the Existing Defaults,
including without limitation appraisal, audit, search and filing fees
incurred in connection therewith.
IN WITNESS WHEREOF, the parties hereto have executed and delivered
this Waiver and Amendment as of the date first above written.
WESTERN STAFF SERVICES (USA),
INC.
By /s/ Paul A. Norberg
------------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
------------------------------
Michael W. Ehresman
Vice President and Treasurer
WESTERN MEDICAL SERVICES, INC.
By /s/ Cynthia L. Sloneker
------------------------------
Cynthia L. Sloneker
Vice President and
Controller
By /s/ Sherry W. Clark
------------------------------
Sherry W. Clark
Secretary
BANK OF AMERICA NATIONAL TRUST
AND SAVINGS ASSOCIATION, as
Agent
By /s/ Leandro Balidoy
------------------------------
Leandro Balidoy
Vice President
-6-
<PAGE>
BANK OF AMERICA NATIONAL TRUST
AND SAVINGS ASSOCIATION, as a
Bank and as Issuing Bank
By /s/ Lori M. Mazzera
------------------------------
Lori Mazzera
Vice President
SANWA BANK CALIFORNIA, as a
Bank and as Co-Agent
By /s/ David J. Neagle
------------------------------
David J. Neagle
Vice President
COMERICA BANK-CALIFORNIA, as a
Bank
By /s/ Lori Edwards
------------------------------
Lori S. Edwards
First Vice President and
Group Manager
-7-
<PAGE>
GUARANTOR ACKNOWLEDGMENT
AND CONSENT
The undersigned, each a guarantor or third party pledgor with respect
to the Borrower's and WMS's obligations to the Agent and the Banks under the
Credit Agreement, each hereby (i) acknowledges and consents to the execution,
delivery and performance by the Borrower and WMS of the foregoing Sixth Waiver
and Amendment to Credit Agreement (the "WAIVER AND AMENDMENT"), and (ii)
reaffirms and agrees that the respective guaranty, third party pledge or
security agreement to which the undersigned is party and all other documents and
agreements executed and delivered by the undersigned to the Agent and the Banks
in connection with the Credit Agreement are in full force and effect, without
defense, offset or counterclaim.
(Capitalized terms used herein have the meanings specified in the Waiver and
Amendment.)
WESTERN STAFF SERVICES, INC.
Dated as of: November 14, 1997 By /s/ Paul A. Norberg
------------------------------
Paul A. Norberg
Executive Vice President
and Chief Financial Officer
By /s/ Michael W. Ehresman
------------------------------
Michael W. Ehresman
Vice President and Treasurer
WESTERN STAFF SERVICES (NY), INC.
Dated as of: November 14, 1997 By /s/ Paul A. Norberg
------------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
------------------------------
Michael W. Ehresman
Vice President and Treasurer
-8-
<PAGE>
WESTERN TECHNICAL SERVICES, INC.
Dated as of: November 14, 1997 By /s/ Paul A. Norberg
------------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
------------------------------
Michael W. Ehresman
Vice President and Treasurer
MEDIAWORLD INTERNATIONAL
Dated as of: November 14, 1997 By /s/ Paul A. Norberg
------------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
------------------------------
Michael W. Ehresman
Vice President and Treasurer
WESTERN PERMANENT SERVICES
AGENCY, INC.
Dated as of: November 14, 1997 By /s/ Paul A. Norberg
------------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
------------------------------
Michael W. Ehresman
Vice President and Treasurer
-9-
<PAGE>
WESTERN STAFF SERVICES (GUAM),
INC.
Dated as of: November 14, 1997 By /s/ Paul A. Norberg
------------------------------
Paul A. Norberg
Executive Vice President and
Chief Financial Officer
By /s/ Michael W. Ehresman
------------------------------
Michael W. Ehresman
Vice President and Treasurer
ALTERNATIVE BILLING SERVICES,
INC.
Dated as of: November 14, 1997 By /s/ Cynthia L. Sloeker
------------------------------
Cynthia L. Sloeker
Vice President and
Controller
By /s/ Sherry W. Clark
------------------------------
Sherry W. Clark
Secretary
-10-
<PAGE>
SUBSIDIARIES OF THE COMPANY
Active Domestic Subsidiaries
- ----------------------------
Western Staff Services (USA), Inc.
Western Medical Services, Inc.
Western Medical Services (NY), Inc.
Western Technical Services, Inc.
Mediaworld International
Western Staff Services (Guam), Inc.
Alternative Billing Services, Inc.
Best Temporaries, Inc.
Best Temporaries Federal Systems, Inc.
Inactive Domestic Subsidiaries
- ------------------------------
Western Legal Services, Inc.
Western Television News, Inc.
Western Permanent Services Agency, Inc.
Western Service, Inc.
Kontorservice, Inc.
Foreign Subsidiaries
- --------------------
Australia:
Western Staff Services Pty. Ltd.
Western Personnel Services Pty. Ltd.
Western Temporary Services Pty. Ltd.
Denmark:
Western Service A/S
Aksten's Kontorservice "Vikar" ApS
New Zealand:
Western Staff Services (N.Z.) Limited
Norway:
Western Staff Services A/S
Kontorservice A/S
United Kingdom:
Western Staff Services (U.K.) Limited
<PAGE>
EXHIBIT 23.1
CONSENT OF INDEPENDENT ACCOUNTANTS
To the Board of Directors and Stockholders of
Western Staff Services, Inc.
We hereby consent to the incorporation by reference in the Registration
Statement on Form S-8 (No. 333-10429) of Western Staff Services, Inc. of our
report dated December 31, 1997, appearing on page F-1 of this Annual Report on
Form 10-K.
/s/ Price Waterhouse LLP
- ---------------------------
PRICE WATERHOUSE LLP
San Francisco, California
January 29, 1998
<TABLE> <S> <C>
<PAGE>
<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
CONSOLIDATED BALANCE SHEET AS OF NOVEMBER 1, 1997; THE CONSOLIDATED STATEMENTS
OF OPERATIONS FOR THE FISCAL YEAR ENDED NOVEMBER 1, 1997; AND THE CONSOLIDATED
STATEMENT OF CASH FLOWS FOR THE FISCAL YEAR ENDED NOVEMBER 1, 1997 AND IS
QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000
<S> <C>
<PERIOD-TYPE> YEAR
<FISCAL-YEAR-END> NOV-01-1997
<PERIOD-START> NOV-03-1996
<PERIOD-END> NOV-01-1997
<CASH> 4796
<SECURITIES> 0
<RECEIVABLES> 97381
<ALLOWANCES> 879
<INVENTORY> 0
<CURRENT-ASSETS> 114055
<PP&E> 38443
<DEPRECIATION> 18860
<TOTAL-ASSETS> 154530
<CURRENT-LIABILITIES> 68871
<BONDS> 0
0
0
<COMMON> 103
<OTHER-SE> 57193
<TOTAL-LIABILITY-AND-EQUITY> 154530
<SALES> 574864
<TOTAL-REVENUES> 576808
<CGS> 453754
<TOTAL-COSTS> 559477
<OTHER-EXPENSES> (418)
<LOSS-PROVISION> 1170
<INTEREST-EXPENSE> 1826
<INCOME-PRETAX> 15923
<INCOME-TAX> 6367
<INCOME-CONTINUING> 9556
<DISCONTINUED> 0
<EXTRAORDINARY> 0
<CHANGES> 0
<NET-INCOME> 9556
<EPS-PRIMARY> 0.93
<EPS-DILUTED> 0.93
</TABLE>