REMEDY CORP
S-8, EX-23.1, 2000-11-01
PREPACKAGED SOFTWARE
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<PAGE>   1

                                                                    EXHIBIT 23.1

               Consent of Ernst & Young LLP, Independent Auditors

     We consent to the incorporation by reference in the Registration Statement
(Form S-8) pertaining to the 2000 Supplemental Stock Option Plan of our report
dated January 20, 2000, with respect to the consolidated financial statements
and schedule of Remedy Corporation included in its Annual Report (Form 10-K) for
the year ended December 31, 1999, filed with the Securities and Exchange
Commission.

                                                           /s/ Ernst & Young LLP

Palo Alto, California
November 1, 2000


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