HELLO DIRECT INC /DE/
SC TO-T, EX-99.(A)(2), 2000-10-11
CATALOG & MAIL-ORDER HOUSES
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<PAGE>

                             LETTER OF TRANSMITTAL

                       To Tender Shares of Common Stock
                                      of
                              Hello Direct, Inc.

                       Pursuant to the Offer to Purchase

                            dated October 11, 2000

                                      of
                          GN Acquisition Corporation

                    an indirect wholly owned subsidiary of

                             GN Great Nordic Ltd.

 THE OFFER AND WITHDRAWAL RIGHTS EXPIRE AT 12:00 MIDNIGHT, NEW YORK CITY TIME,
          ON TUESDAY, NOVEMBER 7, 2000, UNLESS THE OFFER IS EXTENDED.

                       The Depositary for the Offer is:
                   ChaseMellon Shareholder Services, L.L.C.

       By Mail:                  By Overnight                   By Hand:
    P.O. Box 3301                 Delivery:                120 Broadway, 13th
 South Hackensack, NJ         85 Challenger Road                 Floor
        07606                  Mail Drop-Reorg             New York, NY 10271
 Attn: Reorganization        Ridgefield Park, NJ          Attn: Reorganization
      Department                    07660                      Department
                             Attn: Reorganization
                                  Department

                           By Facsimile Transmission
                       (for Eligible Institutions only):
                                (201) 296-4293

                        Confirm Facsimile By Telephone:
                                (201) 296-4860

                                ---------------

  DELIVERY OF THIS LETTER OF TRANSMITTAL TO AN ADDRESS OTHER THAN AS SET FORTH
ABOVE, OR TRANSMISSION OF INSTRUCTIONS TO A FACSIMILE NUMBER OTHER THAN THOSE
LISTED ABOVE, WILL NOT CONSTITUTE A VALID DELIVERY.

                        DESCRIPTION OF SHARES TENDERED
-------------------------------------------------------------------------------
<TABLE>
<CAPTION>
Name(s) and Address(es) of
   Registered Holder(s)
(Please fill in, if blank,
  exactly as name(s) and
Shares tendered appear(s)                      Shares Tendered
 on Share Certificate(s))           (Attach additional list if necessary)
-----------------------------------------------------------------------------
                                               Total Number of
                                                   Shares            Number
                               Certificate     Represented by       of Shares
                               Number(s)*      Certificate(s)*     Tendered**
                            -------------------------------------------------
<S>                         <C>               <C>               <C>

                            -------------------------------------------------

                            -------------------------------------------------

                            -------------------------------------------------

                            -------------------------------------------------

                            -------------------------------------------------

                              Total Shares
</TABLE>
-------------------------------------------------------------------------------
  * Need not be completed by shareholders tendering by book-entry transfer.
 ** Unless otherwise indicated, it will be assumed that all Shares
    represented by any certificates delivered to the Depositary are being
    tendered. See Instruction 4.
-------------------------------------------------------------------------------
 [_] CHECK HERE IF CERTIFICATES HAVE BEEN LOST, DESTROYED OR STOLEN. SEE
     INSTRUCTION 9.
<PAGE>

  THE INSTRUCTIONS ACCOMPANYING THIS LETTER OF TRANSMITTAL SHOULD BE READ
CAREFULLY BEFORE THIS LETTER OF TRANSMITTAL IS COMPLETED.

  This Letter of Transmittal is to be used either if certificates of Shares
(as defined below) are to be forwarded herewith or if delivery of Shares is to
be made by book-entry transfer to the Depositary's account at The Depository
Trust Company (the "Book-Entry Transfer Facility") pursuant to the book-entry
transfer procedure set forth in Section 3 of the Offer to Purchase, unless in
the latter case an Agent's Message (as defined in Section 3 of the Offer to
Purchase) is received by the Depositary from the Book-Entry Transfer Facility
in lieu of the Letter of Transmittal. DELIVERY OF DOCUMENTS TO THE BOOK-ENTRY
TRANSFER FACILITY IN ACCORDANCE WITH THE BOOK-ENTRY TRANSFER FACILITY'S
PROCEDURES DOES NOT CONSTITUTE DELIVERY TO THE DEPOSITARY.

  Stockholders whose certificates for Shares are not immediately available or
who cannot deliver their certificates of Shares and all other documents
required hereby to the Depositary prior to the Expiration Date (as defined in
the Offer to Purchase) or who cannot complete the procedure for delivery by
book-entry transfer on a timely basis and who wish to tender their Shares must
do so pursuant to the guaranteed delivery procedure described in Section 3 of
the Offer to Purchase. See Instruction 2.

[_]CHECK HERE IF TENDERED SHARES ARE BEING DELIVERED BY BOOK-ENTRY TRANSFER TO
   THE DEPOSITARY'S ACCOUNT AT THE BOOK-ENTRY TRANSFER FACILITY AND COMPLETE
   THE FOLLOWING:

   Name of Tendering Institution ______________________________________________

   Account Number _____________________________________________________________

   Transaction Code Number ____________________________________________________

[_]CHECK HERE IF TENDERED SHARES ARE BEING DELIVERED PURSUANT TO A NOTICE OF
   GUARANTEED DELIVERY PREVIOUSLY SENT TO THE DEPOSITARY AND COMPLETE THE
   FOLLOWING:

   Name(s) of Tendering Shareholder(s) ________________________________________

   Date of Execution of Notice of Guaranteed Delivery _________________________

   Name of Institution which Guaranteed Delivery ______________________________

   If delivery is by book-entry transfer:

    Name of Tendering Institution ____________________________________________

    Account Number ___________________________________________________________

    Transaction Code Number __________________________________________________

                   NOTE: SIGNATURES MUST BE PROVIDED BELOW.
                PLEASE READ ACCOMPANYING INSTRUCTIONS CAREFULLY


                                       2
<PAGE>

  Ladies and Gentlemen:

  The undersigned hereby tenders to GN Acquisition Corporation ("Purchaser"),
a Delaware corporation and an indirect wholly owned subsidiary of GN Great
Nordic Ltd., a Danish corporation, the above-described shares of Common Stock,
par value $0.001 per share (the "Shares"), of Hello Direct, Inc., a Delaware
corporation (the "Company"), pursuant to Purchaser's offer to purchase all
outstanding Shares at $16.40 per Share, net to the seller in cash, upon the
terms and subject to the conditions set forth in the Offer to Purchase dated
October 11, 2000 (the "Offer to Purchase"), receipt of which is hereby
acknowledged, and in this Letter of Transmittal (which together constitute the
"Offer"). Purchaser reserves the right to transfer or assign, in whole or from
time to time in part, to one or more of its affiliates the right to purchase
Shares tendered pursuant to the Offer, but any such transfer or assignment
will not relieve Purchaser of its obligations under the Offer or prejudice
Purchaser's rights to receive payment for Shares validly tendered and accepted
for payment.

  Upon the terms and subject to the conditions of the Offer and effective upon
acceptance for payment of and payment for the Shares tendered herewith, the
undersigned hereby sells, assigns and transfers to, or upon the order of,
Purchaser all right, title and interest in and to all the Shares that are
being tendered hereby (and any and all other Shares or other securities issued
or issuable in respect thereof on or after October 4, 2000) and appoints the
Depositary the true and lawful agent and attorney-in-fact of the undersigned
with respect to such Shares (and all such other Shares or securities), with
full power of substitution (such power of attorney being deemed to be an
irrevocable power coupled with an interest), to (i) deliver certificates for
such Shares (and all such other Shares or securities), or transfer ownership
of such Shares (and all such other Shares or securities) on the account books
maintained by any of the Book-Entry Transfer Facilities, together, in any such
case, with all accompanying evidences of transfer and authenticity, to or upon
the order of Purchaser, (ii) present such Shares (and all such other Shares or
securities) for transfer on the books of the Company and (iii) receive all
benefits and otherwise exercise all rights of beneficial ownership of such
Shares (and all such other Shares or securities), all in accordance with the
terms of the Offer.

  The undersigned hereby irrevocably appoints Niels B. Christiansen, P.
Michael Fairweather and Poul Erik Tofte, and each of them, in their respective
capacities as officers of Purchaser, the attorneys and proxies of the
undersigned, each with full power of substitution, to exercise all voting and
other rights of the undersigned in such manner as each such attorney and proxy
or his substitute shall in his sole discretion deem proper, with respect to
all of the Shares tendered hereby which have been accepted for payment by
Purchaser prior to the time of any vote or other action (and any and all other
Shares or other securities issued or issuable in respect thereof on or after
October 4, 2000), at any meeting of shareholders of the Company (whether
annual or special and whether or not an adjourned meeting), by written consent
or otherwise. This proxy is irrevocable and is granted in consideration of,
and is effective upon, the acceptance for payment of such Shares by Purchaser
in accordance with the terms of the Offer. Such acceptance for payment shall
revoke any other proxy or written consent granted by the undersigned at any
time with respect to such Shares (and all such other Shares or securities),
and no subsequent proxies will be given or written consents will be executed
by the undersigned (and if given or executed, will not be deemed to be
effective).

  The undersigned hereby represents and warrants that the undersigned has full
power and authority to tender, sell, assign and transfer the Shares tendered
hereby (and any and all other Shares or securities issued or issuable in
respect thereof on or after October 4, 2000) and that when the same are
accepted for payment by Purchaser, Purchaser will acquire good and
unencumbered title thereto, free and clear of all liens, restrictions, charges
and encumbrances and not subject to any adverse claims. The undersigned will,
upon request, execute and deliver any additional documents deemed by the
Depositary or Purchaser to be necessary or desirable to complete the sale,
assignment and transfer of the Shares tendered hereby (and all such other
Shares or securities).

  All authority herein conferred or agreed to be conferred shall survive the
death or incapacity of the undersigned, and any obligation of the undersigned
hereunder shall be binding upon the heirs, personal representatives,
successors and assigns of the undersigned. Except as stated in the Offer, this
tender is irrevocable.

  The undersigned understands that tenders of Shares pursuant to any one of
the procedures described in Section 3 of the Offer to Purchase and in the
instructions herein will constitute an agreement between the undersigned and
Purchaser upon the terms and subject to the conditions of the Offer.


                                       3
<PAGE>

  Unless otherwise indicated under "Special Payment Instructions," please
issue the check for the purchase price of any Shares purchased, and return any
Shares not tendered or not purchased, in the name(s) of the undersigned (and,
in the case of Shares tendered by book-entry transfer, by credit to the
account at the Book-Entry Transfer Facility). Similarly, unless otherwise
indicated under "Special Delivery Instructions," please mail the check for the
purchase price of any Shares purchased and any certificates for Shares not
tendered or not purchased (and accompanying documents, as appropriate) to the
undersigned at the address shown below the undersigned's signature(s). In the
event that both "Special Payment Instructions" and "Special Delivery
Instructions" are completed, please issue the check for the purchase price of
any Shares purchased and return any Shares not tendered or not purchased in
the name(s) of, and mail said check and any certificates to, the person(s) so
indicated. The undersigned recognizes that Purchaser has no obligation,
pursuant to the "Special Payment Instructions," to transfer any Shares from
the name of the registered holder(s) thereof if Purchaser does not accept for
payment any of the Shares so tendered.


 SPECIAL PAYMENT INSTRUCTIONS (See           SPECIAL DELIVERY INSTRUCTIONS
    Instructions 1, 6, 7 and 8)              (See Instructions 6, 7 and 8)

  To be completed ONLY if the               To be completed ONLY if the
 check for the Purchase Price of           check for the Purchase Price of
 Shares purchased (less the amount         Shares purchased (less the amount
 of any federal income and backup          of any federal income and backup
 withholding tax required to be            withholding tax required to be
 withheld) or certificates for             withheld) or certificates for
 Shares not tendered or not pur-           Shares not tendered or not pur-
 chased are to be issued in the            chased are to be mailed to some-
 name of someone other than the            one other than the undersigned or
 undersigned.                              to the undersigned at an address
                                           other than that shown below the
 Mail[_] check                             undersigned's signature(s).
     [_] certificates to:
                                           Mail[_] check
 Name _____________________________            [_] certificates to:
           (Please Print)
                                           Name______________________________
 Address __________________________                  (Please Print)

 __________________________________        Address __________________________
                         (Zip Code)
                                           __________________________________
 __________________________________                                (Zip Code)
      (Tax Identification No.)

                                       4
<PAGE>

                                   SIGN HERE
                  (PLEASE COMPLETE SUBSTITUTE FORM W-9 BELOW)

 .......................................................

 .......................................................
                 Signature(s) of Owners

 Dated ..........................................., 2000

 Name(s)................................................

      ................................................
                       (Please Print)

 Capacity (full title)..................................

 Address................................................

      ................................................
                    (Include Zip Code)

 Area Code and Telephone Number.........................

 (Must be signed by registered holder(s) exactly as
 name(s) appear(s) on stock certificate(s) or on a
 security position listing or by person(s) authorized
 to become registered holder(s) by certificates and
 documents transmitted herewith. If signature is by a
 trustee, executor, administrator, guardian, attorney-
 in-fact, agent, officer of a corporation or other
 person acting in a fiduciary or representative
 capacity, please set forth full title and see
 Instruction 5.)

                Guarantee of Signature(s)
         (If required; see Instructions 1 and 5)

 Name of Firm...........................................

 Authorized Signature...................................

 Dated ..........................................., 2000


                                       5
<PAGE>



                        Part I Taxpayer
                        Identification No.--For All    ----------------------
 SUBSTITUTE             Accounts                       Social Security Number
 Form W-9               Enter your taxpayer
                        identification number in
                        the appropriate box. For
                        most individuals and sole
                        proprietors, this is your
                        Social Security Number. For
                        other entities, it is your
                        Employer Identification                OR
                        Number. If you do not have
                        a number, see "How to
                        Obtain a TIN" in the
                        enclosed Guidelines

                        Note: If the account is in
                        more than one name, see the
                        chart on page 2 of the
 Department of          enclosed Guidelines to         ----------------------
 the Treasury           determine what number to       Employer Identification
 Internal               enter.                                 Number
 Revenue               --------------------------------------------------------
 Service
                        Part II For Payees Exempt From Backup Withholding
                        (see enclosed Guidelines)
                        Certification--Under penalties of perjury, I certify
                        that:

 Payer's Request for    (1) The number shown on this form is my correct
 Taxpayer                   Taxpayer Identification Number (or I am waiting
 Identification No.         for a number to be issued to me) and either (a) I
                            have mailed or delivered an application to
                            receive a taxpayer identification number to the
                            appropriate Internal Revenue Service Center or
                            Social Security Administration Office or (b) I
                            intend to mail or deliver an application in the
                            near future. I understand that if I do not
                            provide a taxpayer identification number within
                            (60) days, 31% of all reportable payments made to
                            me thereafter will be withheld until I provide a
                            number;

                        (2) I am not subject to backup withholding either
                            because (a) I am exempt from backup withholding,
                            or (b) I have not been notified by the Internal
                            Revenue Service ("IRS") that I am subject to
                            backup withholding as a result of a failure to
                            report all interest or dividends, or (c) the IRS
                            has notified me that I am no longer subject to
                            backup withholding; and

                        (3) Any information provided on this form is true,
                            correct and complete.
                       --------------------------------------------------------

                        Signature: ___________________  Date: ________, 2000


NOTE: FAILURE TO COMPLETE AND RETURN THIS FORM MAY RESULT IN BACKUP WITHHOLDING
OF 31% OF ANY PAYMENTS MADE TO YOU PURSUANT TO THE OFFER. PLEASE REVIEW
ENCLOSED GUIDELINES FOR CERTIFICATION OF TAXPAYER IDENTIFICATION NUMBER ON
SUBSTITUTE FORM W-9 FOR ADDITIONAL DETAILS.


                                       6
<PAGE>

                                 INSTRUCTIONS

             Forming Part of the Terms and Conditions of the Offer

  1. Guarantee of Signatures. Except as otherwise provided below, all
signatures on this Letter of Transmittal must be guaranteed by a financial
institution (including most banks, savings and loan associations and brokerage
houses) that is a member of a recognized Medallion Program approved by The
Securities Transfer Associations, Inc., including the Securities Transfer
Agents Medallion Program (STAMP), the Stock Exchange Medallion Program (SEMP)
and the New York Stock Exchange, Inc. Medallion Signature Program (MSP) or any
other "eligible guarantor institution" (as such term is defined in Rule 17
Ad15 under the Securities Exchange Act of 1934, as amended) (each an "Eligible
Institution"). Signatures on this Letter of Transmittal need not be guaranteed
(i) if this Letter of Transmittal is signed by the registered holder(s) of the
Shares (which term, for purposes of this document, shall include any
participant in the Book-Entry Transfer Facility whose name appears on a
security position listing as the owner of Shares) tendered herewith and such
holder(s) have not completed the instruction entitled "Special Payment
Instructions" on this Letter of Transmittal or (ii) if such Shares are
tendered for the account of an Eligible Institution. See Instruction 5.

  2. Delivery of Letter of Transmittal and Shares. This Letter of Transmittal
is to be used either if certificates are to be forwarded herewith or, unless
an Agent's Message is utilized, if delivery of Shares is to be made by book-
entry transfer pursuant to the procedures set forth in Section 3 of the Offer
to Purchase. Certificates for all physically delivered Shares, or a
confirmation of a book-entry transfer into the Depositary's account at the
Book-Entry Transfer Facility of all Shares delivered electronically, as well
as a properly completed and duly executed Letter of Transmittal (or facsimile
thereof or, in the case of a book-entry transfer, an Agent's Message) and any
other documents required by this Letter of Transmittal, must be received by
the Depositary at one of its addresses set forth on the front page of this
Letter of Transmittal by the Expiration Date. Shareholders who cannot deliver
their Shares and all other required documents to the Depositary by the
Expiration Date must tender their Shares pursuant to the guaranteed delivery
procedure set forth in Section 3 of the Offer to Purchase. Pursuant to such
procedure: (i) such tender must be made by or through an Eligible Institution,
(ii) a properly completed and duly executed Notice of Guaranteed Delivery
substantially in the form provided by Purchaser must be received by the
Depositary by the Expiration Date and (iii) the certificates for all
physically delivered Shares, or a confirmation of a book-entry transfer into
the Depositary's account at the Book-Entry Transfer Facility of all Shares
delivered electronically, as well as a properly completed and duly executed
Letter of Transmittal (or facsimile thereof or, in the case of a book-entry
delivery, an Agent's Message) and any other documents required by this Letter
of Transmittal, must be received by the Depositary within three Nasdaq Stock
Market's National Market trading days after the date of execution of such
Notice of Guaranteed Delivery, all as provided in Section 3 of the Offer to
Purchase.

  The method of delivery of Shares and all other required documents is at the
option and risk of the tendering shareholder. If certificates for Shares are
sent by mail, registered mail with return receipt requested, properly insured,
is recommended.

  No alternative, conditional or contingent tenders will be accepted, and no
fractional Shares will be purchased. By executing this Letter of Transmittal
(or facsimile thereof), the tendering shareholder waives any right to receive
any notice of the acceptance for payment of the Shares.

  3. Inadequate Space. If the space provided herein is inadequate, the
certificate numbers and/or the number of Shares should be listed on a separate
schedule attached hereto.

  4. Partial Tenders (not applicable to shareholders who tender by book-entry
transfer). If fewer than all the Shares represented by any certificate
delivered to the Depositary are to be tendered, fill in the number of Shares
which are to be tendered in the box entitled "Number of Shares Tendered." In
such case, a new certificate for the remainder of the Shares represented by
the old certificate will be sent to the person(s) signing this Letter of
Transmittal, unless otherwise provided in the appropriate box on this Letter
of Transmittal, as promptly as practicable following the expiration or
termination of the Offer. All Shares represented by certificates delivered to
the Depositary will be deemed to have been tendered unless otherwise
indicated.

                                       7
<PAGE>

  5. Signatures on Letter of Transmittal; Stock Powers and Endorsements. If
this Letter of Transmittal is signed by the registered holder(s) of the Shares
tendered hereby, the signature(s) must correspond with the name(s) as written
on the face of the certificates without alteration, enlargement or any change
whatsoever.

  If any of the Shares tendered hereby is held of record by two or more
persons, all such persons must sign this Letter of Transmittal.

  If any of the Shares tendered hereby are registered in different names on
different certificates, it will be necessary to complete, sign and submit as
many separate Letters of Transmittal as there are different registrations of
certificates.

  If this Letter of Transmittal is signed by the registered holder(s) of the
Shares tendered hereby, no endorsements of certificates or separate stock
powers are required unless payment of the purchase price is to be made, or
Shares not tendered or not purchased are to be returned, in the name of any
person other than the registered holder(s). Signatures on any such
certificates or stock powers must be guaranteed by an Eligible Institution.

  If this Letter of Transmittal is signed by a person other than the
registered holder(s) of the Shares tendered hereby, certificates must be
endorsed or accompanied by appropriate stock powers, in either case, signed
exactly as the name(s) of the registered holder(s) appear(s) on the
certificates for such Shares. Signature(s) on any such certificates or stock
powers must be guaranteed by an Eligible Institution.

  If this Letter of Transmittal or any certificate or stock power is signed by
a trustee, executor, administrator, guardian, attorney-in-fact, officer of a
corporation or other person acting in a fiduciary or representative capacity,
such person should so indicate when signing, and proper evidence satisfactory
to Purchaser of the authority of such person so to act must be submitted.

  6. Stock Transfer Taxes. Purchaser will pay any stock transfer taxes with
respect to the sale and transfer of any Shares to it or its order pursuant to
the Offer. If, however, payment of the purchase price is to be made to, or
Shares not tendered or not purchased are to be returned in the name of, any
person other than the registered holder(s), or if a transfer tax is imposed
for any reason other than the sale or transfer of Shares to Purchaser pursuant
to the Offer, then the amount of any stock transfer taxes (whether imposed on
the registered holder(s), such other person or otherwise) will be deducted
from the purchase price unless satisfactory evidence of the payment of such
taxes, or exemption therefrom, is submitted herewith.

  7. Special Payment and Delivery Instructions. If the check for the purchase
price of any Shares purchased is to be issued, or any Shares not tendered or
not purchased are to be returned, in the name of a person other than the
person(s) signing this Letter of Transmittal or if the check or any
certificates for Shares not tendered or not purchased are to be mailed to
someone other than the person(s) signing this Letter of Transmittal or to the
person(s) signing this Letter of Transmittal at an address other than that
shown above, the appropriate boxes on this Letter of Transmittal should be
completed. Shareholders tendering Shares by book-entry transfer may request
that Shares not purchased be credited to such account at any of the Book-Entry
Transfer Facilities as such shareholder may designate under "Special Payment
Instructions". If no such instructions are given, any such Shares not
purchased will be returned by crediting the account at the Book-Entry Transfer
Facilities designated above.

  8. Substitute Form W-9. Under the federal income tax laws, the Depositary
will be required to withhold 31% of the amount of any payments made to certain
shareholders pursuant to the Offer. In order to avoid such backup withholding,
each tendering shareholder, and, if applicable, each other payee, must provide
the Depositary with such shareholder's or payee's correct taxpayer
identification number and certify that such shareholder or payee is not
subject to such backup withholding by completing the Substitute Form W-9 set
forth above. In general, if a shareholder or payee is an individual, the
taxpayer identification number is the Social Security number of such
individual. If the Depositary is not provided with the correct taxpayer
identification number, the shareholder or payee may be subject to a $50
penalty imposed by the Internal Revenue Service. Certain shareholders or
payees (including, among others, all corporations and certain foreign
individuals) are not subject to these backup withholding and reporting
requirements. In order to satisfy the Depositary that a foreign individual
qualifies as an exempt recipient, such shareholder or payee must submit a
statement, signed under penalties of perjury, attesting to that individual's
exempt status. Such statements can be obtained from the Depositary. For
further

                                       8
<PAGE>

information concerning backup withholding and instructions for completing the
Substitute Form W-9 (including how to obtain a taxpayer identification number
if you do not have one and how to complete the Substitute Form W-9 if Shares
are held in more than one name), consult the enclosed Guidelines for
Certification of Taxpayer Identification Number on Substitute Form W-9.

  Failure to complete the Substitute Form W-9 will not, by itself, cause
Shares to be deemed invalidly tendered, but may require the Depositary to
withhold 31% of the amount of any payments made pursuant to the Offer. Backup
withholding is not an additional federal income tax. Rather, the federal
income tax liability of a person subject to backup withholding will be reduced
by the amount of tax withheld. If withholding results in an overpayment of
taxes, a refund may be obtained provided that the required information is
furnished to the Internal Revenue Service. NOTE: FAILURE TO COMPLETE AND
RETURN THE SUBSTITUTE FORM W-9 MAY RESULT IN BACKUP WITHHOLDING OF 31% OF ANY
PAYMENTS MADE TO YOU PURSUANT TO THE OFFER. PLEASE REVIEW THE ENCLOSED
GUIDELINES FOR CERTIFICATION OF TAXPAYER IDENTIFICATION NUMBER ON SUBSTITUTE
FORM W-9 FOR ADDITIONAL DETAILS.

  9. Lost, Destroyed or Stolen Certificates. If any certificate representing
Shares has been lost, destroyed or stolen, the shareholder should promptly
notify the Continental Stock Transfer & Trust Company, in its capacity as
transfer agent for the shares, by calling (212) 509-4000, ext. 237. The
shareholder will then be instructed as to the steps that must be taken in
order to replace the certificate. This Letter of Transmittal and related
documents cannot be processed until the procedures for replacing lost or
destroyed certificates have been followed.

  10. Requests for Assistance or Additional Copies. Requests for assistance or
additional copies of the Offer to Purchase and this Letter of Transmittal may
be obtained from the Information Agent at the address or telephone numbers set
forth below.


                                       9
<PAGE>

                    The Information Agent for the Offer is:

              [LOGO OF GEORGESON SHAREHOLDER COMMUNICATIONS INC.]

                          17 State Street, 10th Floor
                            New York, New York 10004
                 Banks and Brokers Call Collect: (212) 440-9800
                   All Others Call Toll-Free: (800) 223-2064



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