NORWEST EQUITY PARTNERS V LP
SC 13G, 2000-02-22
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SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.  20549

SCHEDULE 13G

Under the Securities Exchange Act of 1934

Primus Knowledge Solutions, Inc.
(Name of Issuer)

Common Stock
(Title of Class of Securities)

74163Q 10 0
(CUSIP Number)


(Date of Event Which Requires Filing of this Statement)


Check the appropriate box to designate the rule pursuant to which this
Schedule is filed:

     [ ] Rule 13d-1(b)
     [ ] Rule 13d-1(c)
     [X] Rule 13d-1(d)

*The remainder of this cover page shall be filled out for a reporting
person's initial filing on this form with respect to the subject class
of securities, and for any subsequent amendment containing information
which would alter the disclosures provided in a prior cover page.

The information required in the remainder of this cover page shall not
be deemed to be "filed" for the purpose of Section 18 of the Securities
Exchange Act of 1934 ("Act") or otherwise subject to the liabilities of
that section of the Act but shall be subject to all other provisions of
the Act (however, see the Notes).



13G

CUSIP NO.  74163Q 10 0


1)        NAME OF REPORTING PERSON
          S.S. OR I.R.S. IDENTIFICATION NO. OF ABOVE PERSON

            Norwest Equity Partners V, L. P.
            Tax Identification No.  41-1799874

2)        CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*    (a)  [ ]
                                                               (b)  [ ]
3)        SEC USE ONLY

4)        CITIZENSHIP OR PLACE OF ORGANIZATION

            Minnesota

NUMBER OF          (5)  SOLE VOTING POWER
SHARES                    1,441,166
BENEFICIALLY       (6)  SHARED VOTING POWER
OWNED BY                  0
EACH               (7)  SOLE DISPOSITIVE POWER
REPORTING                 1,441,166
PERSON             (8)  SHARED DISPOSITIVE POWER
WITH                      0

9)         AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
             1,441,166

10)        CHECK IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN
           SHARES*

11)        PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9)
             10.65%

12)        TYPE OF REPORTING PERSON*

             PA






13G

CUSIP NO.  74163Q 10 0


1)        NAME OF REPORTING PERSON
          S.S. OR I.R.S. IDENTIFICATION NO. OF ABOVE PERSON

            Itasca Partners V, L.L.P.
            Tax Identification No. 41-1799877

2)        CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*    (a)  [ ]
                                                               (b)  [ ]
3)        SEC USE ONLY

4)        CITIZENSHIP OR PLACE OF ORGANIZATION

            Minnesota

NUMBER OF          (5)  SOLE VOTING POWER
SHARES                    1,441,166
BENEFICIALLY       (6)  SHARED VOTING POWER
OWNED BY                  0
EACH               (7)  SOLE DISPOSITIVE POWER
REPORTING                 1,441,166
PERSON             (8)  SHARED DISPOSITIVE POWER
WITH                      0

9)         AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
             1,441,166

10)        CHECK IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN
           SHARES*

11)        PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9)
             10.65%

12)        TYPE OF REPORTING PERSON*

             PA



13G

CUSIP NO.  74163Q 10 0


1)        NAME OF REPORTING PERSON
          S.S. OR I.R.S. IDENTIFICATION NO. OF ABOVE PERSON

            John E. Lindahl
            Social Security No.  ###-##-####

2)        CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*    (a)  [ ]
                                                               (b)  [ ]
3)        SEC USE ONLY

4)        CITIZENSHIP OR PLACE OF ORGANIZATION

            United States of America

NUMBER OF          (5)  SOLE VOTING POWER
SHARES                    1,441,166
BENEFICIALLY       (6)  SHARED VOTING POWER
OWNED BY                  0
EACH               (7)  SOLE DISPOSITIVE POWER
REPORTING                 1,441,166
PERSON             (8)  SHARED DISPOSITIVE POWER
WITH                      0

9)         AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
             1,441,166


10)        CHECK IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN
           SHARES*

11)        PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9)
             10.65%

12)        TYPE OF REPORTING PERSON*

             IN


CUSIP NO.  74163Q 10 0


1)        NAME OF REPORTING PERSON
          S.S. OR I.R.S. IDENTIFICATION NO. OF ABOVE PERSON

            George J. Still, Jr.
            Social Security No.  ###-##-####

2)        CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*    (a)  [ ]
                                                               (b)  [ ]
3)        SEC USE ONLY

4)        CITIZENSHIP OR PLACE OF ORGANIZATION

            United States of America

NUMBER OF          (5)  SOLE VOTING POWER
SHARES                    1,441,166
BENEFICIALLY       (6)  SHARED VOTING POWER
OWNED BY                  0
EACH               (7)  SOLE DISPOSITIVE POWER
REPORTING                 1,441,166
PERSON             (8)  SHARED DISPOSITIVE POWER
WITH                      0

9)         AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
             1,441,166

10)        CHECK IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN
           SHARES*

11)        PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9)
             10.65%

12)        TYPE OF REPORTING PERSON*

             IN



CUSIP NO.  74163Q 10 0


1)        NAME OF REPORTING PERSON
          S.S. OR I.R.S. IDENTIFICATION NO. OF ABOVE PERSON

            John P. Whaley
            Social Security No. ###-##-####

2)        CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*    (a)  [ ]
                                                               (b)  [ ]
3)        SEC USE ONLY

4)        CITIZENSHIP OR PLACE OF ORGANIZATION

            United States of America

NUMBER OF          (5)  SOLE VOTING POWER
SHARES                    1,441,166
BENEFICIALLY       (6)  SHARED VOTING POWER
OWNED BY                  0
EACH               (7)  SOLE DISPOSITIVE POWER
REPORTING                 1,441,166
PERSON             (8)  SHARED DISPOSITIVE POWER
WITH                      0

9)         AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
             1,441,166


10)        CHECK IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN
           SHARES*

11)        PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9)
             10.65%

12)        TYPE OF REPORTING PERSON*

             IN


SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.  20549

SCHEDULE 13G
Under the Securities Exchange Act of 1934


Item 1(a)  Name of Issuer:

           Primus Knowledge Solutions, Inc.

Item 1(b)  Address of Issuer's Principal Executive Offices:

           1601 Fifth Avenue, Suite 1900
           Seattle, WA  98101

Item 2(a)  Name of Person Filing:

           1.  Norwest Equity Partners V, L.P.
           2.  Itasca Partners  V, L.L.P.
           3.  John E. Lindahl
           4.  George J. Still, Jr.
           5.  John P. Whaley

Item 2(b)  Address of Principal Business Office:

           1.  Norwest Equity Partners V, L.P.
               2800 Piper Jaffray Tower
               222 South Ninth Street
               Minneapolis, MN  55402

           2.  Itasca Partners V, L.P.
               2800 Piper Jaffray Tower
               222 South Ninth Street
               Minneapolis, MN  55402

           3.  John E. Lindahl
               2800 Piper Jaffray Tower
               222 South Ninth Street
               Minneapolis, MN  55402

           4.  George J. Still, Jr.
               c/o Norwest Venture Partners
               245 Lytton Avenue, Suite 250
               Palo Alto, CA  94301

           5.  John P. Whaley
               2800 Piper Jaffray Tower
               222 South Ninth Street
               Minneapolis, MN  55402

This statement is filed by Norwest Equity Partners V, L.P. on behalf of
all of the persons listed above pursuant to  Rule 13d-1(d) and Rule
13d-1(k).  Norwest Equity Partners V, L.P. is a Minnesota limited
partnership.  Itasca Partners V, L.L.P., a Minnesota limited liability
partnership, is the general partner of Norwest Equity Partners V, L. P.
George J. Still, Jr. and John E. Lindahl are the managing partners, and
John P. Whaley is the managing administrative partner of Itasca
Partners V.

Item 2(c)  Citizenship:

           1.  Norwest Equity Partners V, L.P.:  Minnesota limited
               partnership
           2.  Itasca Partners  V, L.L.P.:  Minnesota corporation
           3.  John E. Lindahl:  United States
           4.  George J. Still, Jr.:  United States
           5.  John P. Whaley:  United States

Item 2(d)  Title of Class of Securities:

           Common Stock

Item 2(e)  CUSIP Number:

           74163Q 10 0

Item 3     Not Applicable

Item 4     Ownership:

(1)  Norwest Equity Partners V, L. P.:  At December 31, 1999, Norwest
Equity Partners V, L. P. ("NEP V") owned 1,441,166 shares of common
stock.  This amount represented 10.65% of the total shares of common
stock outstanding at that date.  NEP V has no rights to acquire
additional shares through the exercise of options or otherwise.

(2)  Itasca Partners  V, L.L.P.:  At December 31, 1999, Itasca Partners
V was deemed to own, by virtue of its affiliation with NEP V, 1,441,166
shares of common stock.  This amount represented 10.65% of the total
shares of common stock outstanding at that date.

(3)  John E. Lindahl:  At December 31, 1999, John E. Lindahl was deemed
to own 1,441,166 shares of common stock by virtue of his affiliation
with NEP V.  This amount represented 10.65% of the total shares of
common stock outstanding at that date.

(4)  George J. Still, Jr.:  At December 31, 1999, George J. Still, Jr.
was deemed to own 1,441,166 shares of common stock by virtue of his
affiliation with NEP V.  This amount represented 10.65% of the total
shares of common stock outstanding at that date.

(5)  John P. Whaley:  At December 31, 1999, John P. Whaley was deemed
to own 1,441,166 shares of common stock by virtue of his affiliation
with NEP V.  This amount represented 10.65% of the total shares of
common stock outstanding at that date.

Item 5     Ownership of Five Percent or Less of a Class:

If this statement is being filed to report the fact that as
of the date hereof the reporting persons have ceased to be
beneficial owners of more than five percent of the class of
securities, check the following [ ].

Item 6     Ownership of More than Five Percent on Behalf of Another
           Person:

           Not Applicable

Item 7     Identification and Classification of the Subsidiary Which
           Acquired the Security Being Reported on by the Parent
           Holding Company:

           Not Applicable

Item 8     Identification and Classification of Members of the Group:

           Not Applicable

Item 9     Notice of Dissolution of Group:

           Not Applicable

Item 10    Certification:

           By signing below, I certify that, to the best of my
           knowledge and belief, the securities referred to above were
           acquired in the ordinary course of business and were not
           acquired for the purpose of and do not have the effect of
           changing or influencing the control of the issuer of such
           securities and were not acquired in connection with or as a
           participant in any transaction having such purposes or
           effect.


Signature.

After reasonable inquiry and to the best of my knowledge and belief, I
certify that the information set forth in this statement is true,
complete, and correct.

Date:  February 9, 2000

NORWEST EQUITY PARTNERS V, L.P.

By ITASCA PARTNERS V, L.L.P., as general partner



By:  /s/ John P. Whaley
         John P. Whaley, As Managing Administrative
           Partner


AGREEMENT


The undersigned hereby agree that the statement on Schedule 13G to
which this Agreement is attached shall be filed by Norwest Equity
Partners V, L.P. on its own behalf and on behalf of (a) Itasca Partners
V, L.L.P., a Minnesota limited liability partnership whose general
partners are the following individuals:  (a) John E. Lindahl, (b)
George J. Still, Jr. and (c) John P. Whaley.

Dated:  February 9, 2000

NORWEST EQUITY PARTNERS V, L.P.

By ITASCA PARTNERS V., L.L.P.



  /s/ John P. Whaley
      John P. Whaley, As Managing Administrative
        Partner

ITASCA PARTNERS V, L.L.P.



  /s/ John P. Whaley
      John P. Whaley, As Managing Administrative
        Partner



  /s/ John P. Whaley
      John P. Whaley, Attorney-in-Fact
        For John E. Lindahl



  /s/ John P. Whaley
      John P. Whaley, Attorney-in-Fact
        George J. Still, Jr.


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